[2026-08-18 00:02:47] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 00:05:52] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-18 00:06:14] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 00:06:29] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 00:20:34] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-18 00:33:30] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 00:56:25] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-08-18 00:56:31] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-08-18 01:02:38] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 01:05:43] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-18 01:06:06] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 01:06:20] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 01:20:25] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-18 01:33:21] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 01:44:02] production.INFO: ClassifyInboundEmailJob: message 18804 classified as 'generic' (high).  
[2026-08-18 01:56:16] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-08-18 01:56:22] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-08-18 02:02:29] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 02:05:34] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-18 02:05:57] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 02:06:11] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 02:20:16] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-18 02:33:12] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 02:35:26] production.DEBUG: Twilio Request {"Called":"+441618880834","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":null,"ToZip":null,"CallSid":"CAf67264ad5506b3125e4615954bd9c857","To":"+441618880834","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0FmNjcyNjRhZDU1MDZiMzEyNWU0NjE1OTU0YmQ5Yzg1NyIsImZyb20iOiIrNDQ3NzcwNzQ1MTU2IiwidG8iOiIrNDQxNjE4ODgwODM0IiwiaWF0IjoiMTc4NzAxNjkyNiJ9.ezR-Ee548Z32wgFmvEH88nqG5y8azc7Tz1WxcrXyUg5pH5IF5DLKUZ5jPGhAf9ezwuLJHPnmx3_hynXxEu8x-Q%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+447770745156","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+447770745156","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":null} 
[2026-08-18 02:56:07] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-08-18 02:56:13] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-08-18 03:02:20] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 03:05:25] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-18 03:05:48] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 03:06:02] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 03:20:07] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-18 03:33:03] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 03:55:58] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-08-18 03:56:04] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-08-18 04:02:10] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 04:05:16] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-18 04:05:39] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 04:05:53] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 04:19:58] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-18 04:32:54] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 04:55:49] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-08-18 04:55:55] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-08-18 05:02:00] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 05:05:07] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-18 05:05:29] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 05:05:43] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 05:19:49] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-18 05:32:44] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 05:44:51] production.INFO: NotifyCaseHandlersOfEmailJob: ensured handler tasks for message 18805 (client 330, 1 handler(s)).  
[2026-08-18 05:44:51] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.2] with payload:
{
    "type": "App\\Notifications\\InboundClientEmailNotification",
    "title": "New Email from Client",
    "message": "Re: MMA Legal Limited - Your Reference: 100330",
    "client_id": 330,
    "client_name": "Mr Kevin Reynolds",
    "message_id": 18805,
    "id": "3d78d5c0-fadc-41e0-8e41-b82f5b37b7ed",
    "socket": null
}  
[2026-08-18 05:44:51] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.1] with payload:
{
    "type": "App\\Notifications\\InboundClientEmailNotification",
    "title": "New Email from Client",
    "message": "Re: MMA Legal Limited - Your Reference: 100330",
    "client_id": 330,
    "client_name": "Mr Kevin Reynolds",
    "message_id": 18805,
    "id": "a10238b3-9c4f-4116-af98-217b090243a5",
    "socket": null
}  
[2026-08-18 05:44:51] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.3] with payload:
{
    "type": "App\\Notifications\\InboundClientEmailNotification",
    "title": "New Email from Client",
    "message": "Re: MMA Legal Limited - Your Reference: 100330",
    "client_id": 330,
    "client_name": "Mr Kevin Reynolds",
    "message_id": 18805,
    "id": "39f7f2e0-e7a1-4cd5-9e28-f6fc4aedd06d",
    "socket": null
}  
[2026-08-18 05:44:51] production.INFO: ExtractMessageAttachmentsJob: attachment 11512 (image.png) skipped — unsupported type.  
[2026-08-18 05:44:51] production.INFO: ExtractMessageAttachmentsJob: attachment 11513 (image.png) skipped — unsupported type.  
[2026-08-18 05:44:51] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.4] with payload:
{
    "type": "App\\Notifications\\InboundClientEmailNotification",
    "title": "New Email from Client",
    "message": "Re: MMA Legal Limited - Your Reference: 100330",
    "client_id": 330,
    "client_name": "Mr Kevin Reynolds",
    "message_id": 18805,
    "id": "f46db991-5a72-4c32-9fb5-36015b9244d7",
    "socket": null
}  
[2026-08-18 05:44:51] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.19] with payload:
{
    "type": "App\\Notifications\\InboundClientEmailNotification",
    "title": "New Email from Client",
    "message": "Re: MMA Legal Limited - Your Reference: 100330",
    "client_id": 330,
    "client_name": "Mr Kevin Reynolds",
    "message_id": 18805,
    "id": "646be67f-7738-4f16-b14a-76ea718cbb4a",
    "socket": null
}  
[2026-08-18 05:44:51] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.20] with payload:
{
    "type": "App\\Notifications\\InboundClientEmailNotification",
    "title": "New Email from Client",
    "message": "Re: MMA Legal Limited - Your Reference: 100330",
    "client_id": 330,
    "client_name": "Mr Kevin Reynolds",
    "message_id": 18805,
    "id": "3f11c9aa-ceb8-48e7-aa77-c1946ccc0390",
    "socket": null
}  
[2026-08-18 05:44:51] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.34] with payload:
{
    "type": "App\\Notifications\\InboundClientEmailNotification",
    "title": "New Email from Client",
    "message": "Re: MMA Legal Limited - Your Reference: 100330",
    "client_id": 330,
    "client_name": "Mr Kevin Reynolds",
    "message_id": 18805,
    "id": "ef23e983-32e3-40fc-a67a-94404603eb01",
    "socket": null
}  
[2026-08-18 05:44:51] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.40] with payload:
{
    "type": "App\\Notifications\\InboundClientEmailNotification",
    "title": "New Email from Client",
    "message": "Re: MMA Legal Limited - Your Reference: 100330",
    "client_id": 330,
    "client_name": "Mr Kevin Reynolds",
    "message_id": 18805,
    "id": "4c85296d-757c-444e-8c85-19ec0e0a80e2",
    "socket": null
}  
[2026-08-18 05:44:51] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.41] with payload:
{
    "type": "App\\Notifications\\InboundClientEmailNotification",
    "title": "New Email from Client",
    "message": "Re: MMA Legal Limited - Your Reference: 100330",
    "client_id": 330,
    "client_name": "Mr Kevin Reynolds",
    "message_id": 18805,
    "id": "7ad484bc-b150-4acd-9ec2-66f9245ee0c6",
    "socket": null
}  
[2026-08-18 05:44:53] production.INFO: ClassifyInboundEmailJob: message 18805 classified as 'generic' (high).  
[2026-08-18 05:55:40] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-08-18 05:55:46] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-08-18 06:01:50] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 06:04:58] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-18 06:05:19] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 06:05:33] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 06:19:40] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-18 06:32:35] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 06:55:31] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-08-18 06:55:37] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-08-18 07:01:41] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 07:04:48] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-18 07:05:10] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 07:05:24] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 07:19:30] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-18 07:32:26] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 07:55:21] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-08-18 07:55:27] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-08-18 08:01:32] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 08:04:38] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-18 08:05:01] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 08:05:15] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 08:07:34] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-18 08:17:15] production.DEBUG: Twilio Request {"Called":"+441618880834","ToState":"Manchester","CallerCountry":"JE","Direction":"inbound","CallerState":null,"ToZip":null,"CallSid":"CAb74c2c565aea52d8756915b88f691169","To":"+441618880834","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0FiNzRjMmM1NjVhZWE1MmQ4NzU2OTE1Yjg4ZjY5MTE2OSIsImZyb20iOiIrNDQ3MzY4NjY1NzQ0IiwidG8iOiIrNDQxNjE4ODgwODM0IiwiaWF0IjoiMTc4NzAzNzQzNCJ9.TW0FTnQaQZm4xc9QswIT1KjCTiwXFHN5nikY8SIZyTgn1G3Ge8INN5jQF1ETltiCIwBGPFO_FIXz79rprV0YJw%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+447368665744","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"JE","Caller":"+447368665744","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":null} 
[2026-08-18 08:19:20] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-18 08:26:56] production.DEBUG: Twilio Request {"Called":"+441618880834","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":null,"ToZip":null,"CallSid":"CA2778d1c11634b922053cfeaf05af90c8","To":"+441618880834","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0EyNzc4ZDFjMTE2MzRiOTIyMDUzY2ZlYWYwNWFmOTBjOCIsImZyb20iOiIrNDQ3NDU0MTgwNzQ2IiwidG8iOiIrNDQxNjE4ODgwODM0IiwiaWF0IjoiMTc4NzAzODAxNiJ9.pCXbi5nx3FFZm7frgVhy6-mLZ0W3uEbZ8_BcTUcvIXsMph3bE_5p1NwmDn2gbWq-fSc75GeVJur799R9X5S57A%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+447454180746","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+447454180746","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":null} 
[2026-08-18 08:32:17] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 08:39:44] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 08:41:09] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 08:41:13] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 08:44:54] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 08:46:42] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 08:47:03] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 08:55:13] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-08-18 08:55:17] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-08-18 08:57:35] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 08:58:08] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-18 08:58:31] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-08-18 08:59:18] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 08:59:24] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 08:59:28] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 08:59:31] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 08:59:34] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 08:59:38] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 08:59:43] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 08:59:46] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 08:59:48] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-18 08:59:49] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 08:59:51] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 08:59:55] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 08:59:59] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 09:00:11] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 09:01:16] production.INFO: ClassifyInboundEmailJob: message 18814 classified as 'generic' (high).  
[2026-08-18 09:01:23] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 09:01:29] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 09:01:33] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 09:01:36] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 09:01:39] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 09:01:41] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 09:01:45] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 09:01:48] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 09:01:51] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 09:01:54] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 09:01:58] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 09:02:01] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 09:02:04] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 09:04:27] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-18 09:04:52] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 09:05:06] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 09:07:24] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-18 09:07:38] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-18 09:07:53] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-18 09:09:13] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 11518 (Case Details.pdf).  
[2026-08-18 09:09:16] production.INFO: ClassifyInboundEmailJob: message 18815 classified as 'dsar_response' (high).  
[2026-08-18 09:09:17] production.INFO: FindRelatedDsarJob: message 18815 — dsar_ref='', inst_ref='CU866287486'.  
[2026-08-18 09:09:29] production.INFO: FindRelatedDsarJob: message 18815 — AI matcher dsar_id=550, confidence=high.  
[2026-08-18 09:09:29] production.INFO: FindRelatedDsarJob: message 18815 linked to DSAR 550.  
[2026-08-18 09:09:29] production.INFO: FindRelatedDsarJob: saved receiver_reference 'CU866287486' for DSAR 550.  
[2026-08-18 09:09:32] production.INFO: FindRelatedDsarJob: message 18815 response_type=acknowledgement.  
[2026-08-18 09:09:32] production.INFO: FindRelatedDsarJob: message 18815 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=550).  
[2026-08-18 09:09:32] production.INFO: FindRelatedDsarJob: message 18815 auto-set DSAR 550 status → acknowledged (response_type=acknowledgement).  
[2026-08-18 09:10:10] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 09:10:13] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 09:10:16] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 09:10:20] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 09:11:08] production.INFO: ClassifyInboundEmailJob: message 18817 classified as 'dsar_response' (high).  
[2026-08-18 09:11:09] production.INFO: FindRelatedDsarJob: message 18817 — dsar_ref='', inst_ref=''.  
[2026-08-18 09:11:21] production.INFO: FindRelatedDsarJob: message 18817 — AI matcher dsar_id=, confidence=low.  
[2026-08-18 09:11:24] production.INFO: FindRelatedDsarJob: message 18817 response_type=acknowledgement.  
[2026-08-18 09:11:24] production.INFO: FindRelatedDsarJob: message 18817 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none).  
[2026-08-18 09:11:40] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 09:11:43] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-18 09:12:15] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-18 09:12:42] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-18 09:13:02] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-18 09:13:10] production.INFO: ClassifyInboundEmailJob: message 18818 classified as 'generic' (high).  
[2026-08-18 09:13:39] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} 
[2026-08-18 09:13:57] production.INFO: NotifyCaseHandlersOfEmailJob: ensured handler tasks for message 18817 (client 1226, 1 handler(s)).  
[2026-08-18 09:14:05] production.INFO: NotifyCaseHandlersOfEmailJob: ensured handler tasks for message 18804 (client 1103, 1 handler(s)).  
[2026-08-18 09:14:16] production.INFO: NotifyCaseHandlersOfEmailJob: ensured handler tasks for message 18773 (client 1466, 1 handler(s)).  
[2026-08-18 09:14:27] production.INFO: NotifyCaseHandlersOfEmailJob: ensured handler tasks for message 18772 (client 1228, 1 handler(s)).  
[2026-08-18 09:15:04] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 09:15:12] production.INFO: NotifyCaseHandlersOfEmailJob: ensured handler tasks for message 18771 (client 1228, 1 handler(s)).  
[2026-08-18 09:15:21] production.INFO: NotifyCaseHandlersOfEmailJob: ensured handler tasks for message 18754 (client 1228, 1 handler(s)).  
[2026-08-18 09:15:30] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} 
[2026-08-18 09:15:43] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 09:16:55] production.INFO: ExtractMessageAttachmentsJob: attachment 11519 (image.png) skipped — unsupported type.  
[2026-08-18 09:16:55] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 11520 (LET 20260818 MMA Legal McGhie M SAR Acknowledgement.pdf).  
[2026-08-18 09:16:58] production.INFO: ClassifyInboundEmailJob: message 18820 classified as 'dsar_response' (high).  
[2026-08-18 09:16:58] production.INFO: FindRelatedDsarJob: message 18820 matched via regex reference 'DSAR-20260721-E1E017' → DSAR 4005.  
[2026-08-18 09:17:00] production.INFO: FindRelatedDsarJob: message 18820 response_type=delay_notice.  
[2026-08-18 09:17:00] production.INFO: FindRelatedDsarJob: message 18820 → triage_queue=dsar_updates (response_type=delay_notice, dsar_id=4005).  
[2026-08-18 09:17:00] production.INFO: FindRelatedDsarJob: message 18820 auto-set DSAR 4005 status → acknowledged (response_type=delay_notice).  
[2026-08-18 09:17:22] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 09:17:23] production.DEBUG: Twilio Request {"Called":"+441618880834","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":"Belfast City","ToZip":null,"CallSid":"CA5363a0bc51b57cc3ed42dc60b976a372","To":"+441618880834","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0E1MzYzYTBiYzUxYjU3Y2MzZWQ0MmRjNjBiOTc2YTM3MiIsImZyb20iOiIrNDQyODkwODkxODcwIiwidG8iOiIrNDQxNjE4ODgwODM0IiwiaWF0IjoiMTc4NzA0MTA0MiJ9.PBZaSgd6Gx98Vo-TO7OPQT94lNHRZjlCOhL4DDvQakjcVa6hwuLbVZyIGp-JsMLtAsCdQ3avAN2CVU6-azQmFQ%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+442890891870","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+442890891870","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":"Belfast City"} 
[2026-08-18 09:17:26] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 09:17:45] production.DEBUG: TwilioDialFallbackController: dial action {"CallSid":"CA5363a0bc51b57cc3ed42dc60b976a372","DialCallSid":"CA0cb5570718ff9fa95fcbe23876982eac","DialCallStatus":"busy","DialCallDuration":null} 
[2026-08-18 09:19:20] production.INFO: ExtractMessageAttachmentsJob: attachment 11521 (Stuart Munro Bundle.pdf) is password protected.  
[2026-08-18 09:19:23] production.INFO: ClassifyInboundEmailJob: message 18821 classified as 'generic' (high).  
[2026-08-18 09:19:24] production.INFO: ClassifyInboundEmailJob: message 18822 classified as 'generic' (high).  
[2026-08-18 09:21:42] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA3548d4743187b423e5e6a80c29b1fb8c","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5897"} 
[2026-08-18 09:21:42] production.DEBUG: TwilioController: handleOutbound {"call_id":5897,"CallSid":"CA3548d4743187b423e5e6a80c29b1fb8c","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA3548d4743187b423e5e6a80c29b1fb8c","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5897"}} 
[2026-08-18 09:22:38] production.INFO: AutoTranscribeRecordingJob: submitted recording 4086 → AssemblyAI 5b7d678d-6221-4919-a6c6-55a4928d6653  
[2026-08-18 09:23:39] production.DEBUG: CheckTranscriptionStatusJob: recording 4086 → AssemblyAI status=completed (check #0)  
[2026-08-18 09:23:39] production.INFO: CheckTranscriptionStatusJob: completed for recording 4086 after 0 checks.  
[2026-08-18 09:23:39] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4086. {"status":404,"body":"Not found"} 
[2026-08-18 09:23:40] production.INFO: ClassifyAndScoreCallJob: skipping recording 4086 — too short to classify (duration=27s, words=71).  
[2026-08-18 09:23:55] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-18 09:26:22] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-18 09:27:38] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-18 09:28:05] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA0fb6f383ab35d3428030c8c83d430427","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5898"} 
[2026-08-18 09:28:05] production.DEBUG: TwilioController: handleOutbound {"call_id":5898,"CallSid":"CA0fb6f383ab35d3428030c8c83d430427","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA0fb6f383ab35d3428030c8c83d430427","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5898"}} 
[2026-08-18 09:28:07] production.WARNING: Twilio webhook signature validation failed. {"url":"https://ha.fintrixor.co.uk/webhook/twilio/status","signature":"ZznEYW+vPi5qJZXa85wTtARa0bk=","params":["Called","ParentCallSid","ToState","CallerCountry","Direction","Timestamp","CallbackSource","SipResponseCode","CallerState","ToZip","SequenceNumber","CallSid","To","CallerZip","ToCountry","CalledZip","ApiVersion","CalledCity","CallStatus","Duration","From","CallDuration","AccountSid","CalledCountry","CallerCity","ToCity","FromCountry","Caller","FromCity","CalledState","ErrorCode","FromZip","ErrorMessage","FromState"]} 
[2026-08-18 09:29:20] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-18 09:29:40] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAc3b38bfa6643ec4b988076b7cf69ffea","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5899"} 
[2026-08-18 09:29:40] production.DEBUG: TwilioController: handleOutbound {"call_id":5899,"CallSid":"CAc3b38bfa6643ec4b988076b7cf69ffea","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAc3b38bfa6643ec4b988076b7cf69ffea","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5899"}} 
[2026-08-18 09:29:54] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-18 09:30:39] production.INFO: AutoTranscribeRecordingJob: submitted recording 4087 → AssemblyAI 9736a9c0-e0c4-4ccb-bbbc-206dcc297002  
[2026-08-18 09:31:16] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAbb655980f68ea658e103d1dcbc2bbdfb","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5900"} 
[2026-08-18 09:31:16] production.DEBUG: TwilioController: handleOutbound {"call_id":5900,"CallSid":"CAbb655980f68ea658e103d1dcbc2bbdfb","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAbb655980f68ea658e103d1dcbc2bbdfb","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5900"}} 
[2026-08-18 09:31:39] production.DEBUG: CheckTranscriptionStatusJob: recording 4087 → AssemblyAI status=completed (check #0)  
[2026-08-18 09:31:39] production.INFO: CheckTranscriptionStatusJob: completed for recording 4087 after 0 checks.  
[2026-08-18 09:31:40] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4087. {"status":404,"body":"Not found"} 
[2026-08-18 09:31:41] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 4087  
[2026-08-18 09:32:08] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-18 09:32:46] production.INFO: AutoTranscribeRecordingJob: submitted recording 4088 → AssemblyAI fe7d701b-4e23-4923-a1dd-56b3335cdcb6  
[2026-08-18 09:33:46] production.DEBUG: CheckTranscriptionStatusJob: recording 4088 → AssemblyAI status=completed (check #0)  
[2026-08-18 09:33:46] production.INFO: CheckTranscriptionStatusJob: completed for recording 4088 after 0 checks.  
[2026-08-18 09:33:47] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4088. {"status":404,"body":"Not found"} 
[2026-08-18 09:33:48] production.DEBUG: ClassifyAndScoreCallJob: classification=initial for recording 4088  
[2026-08-18 09:34:18] production.DEBUG: ClassifyAndScoreCallJob: scorer returned for recording 4088. {"total_score":2,"risk_rating":"high_risk","has_sections":true} 
[2026-08-18 09:34:38] production.DEBUG: Twilio Request {"Called":"+441618880834","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":null,"ToZip":null,"CallSid":"CA73126042fc7b1c1e0ebba783e060c01d","To":"+441618880834","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0E3MzEyNjA0MmZjN2IxYzFlMGViYmE3ODNlMDYwYzAxZCIsImZyb20iOiIrNDQ3NzA5NzUwMDk5IiwidG8iOiIrNDQxNjE4ODgwODM0IiwiaWF0IjoiMTc4NzA0MjA3NyJ9.ktoTe0ZmMgQMkJu0tbHgnvB7qP4LP9e73VK-goKnEypC2x-suun3Hm_xQKGMTUmGLHfUqg6o5xlJB75SkCtjlw%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+447709750099","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+447709750099","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":null} 
[2026-08-18 09:34:46] production.DEBUG: TwilioDialFallbackController: dial action {"CallSid":"CA73126042fc7b1c1e0ebba783e060c01d","DialCallSid":"CAf793d91708850eabb1d4e61e0175fa67","DialCallStatus":"no-answer","DialCallDuration":null} 
[2026-08-18 09:35:07] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAba20a05275fa383a649f2b5db80966c9","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5902"} 
[2026-08-18 09:35:07] production.DEBUG: TwilioController: handleOutbound {"call_id":5902,"CallSid":"CAba20a05275fa383a649f2b5db80966c9","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAba20a05275fa383a649f2b5db80966c9","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5902"}} 
[2026-08-18 09:35:47] production.INFO: AutoTranscribeRecordingJob: submitted recording 4089 → AssemblyAI 95515813-6f11-43ce-8277-529b7d3d43a5  
[2026-08-18 09:36:47] production.DEBUG: CheckTranscriptionStatusJob: recording 4089 → AssemblyAI status=completed (check #0)  
[2026-08-18 09:36:47] production.INFO: CheckTranscriptionStatusJob: completed for recording 4089 after 0 checks.  
[2026-08-18 09:36:48] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4089. {"status":404,"body":"Not found"} 
[2026-08-18 09:36:48] production.INFO: ClassifyAndScoreCallJob: skipping recording 4089 — too short to classify (duration=24s, words=64).  
[2026-08-18 09:39:04] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-18 09:39:49] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-18 09:42:46] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAdce99d67c56c11a2c029ff68b92b4831","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5903"} 
[2026-08-18 09:42:46] production.DEBUG: TwilioController: handleOutbound {"call_id":5903,"CallSid":"CAdce99d67c56c11a2c029ff68b92b4831","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAdce99d67c56c11a2c029ff68b92b4831","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5903"}} 
[2026-08-18 09:45:01] production.INFO: ClassifyInboundEmailJob: message 18831 classified as 'generic' (high).  
[2026-08-18 09:47:05] production.INFO: AutoTranscribeRecordingJob: submitted recording 4090 → AssemblyAI dfcfe628-60ca-4665-8ee1-fa5b2c174f82  
[2026-08-18 09:47:58] production.INFO: ClassifyInboundEmailJob: message 18832 classified as 'generic' (high).  
[2026-08-18 09:48:05] production.DEBUG: CheckTranscriptionStatusJob: recording 4090 → AssemblyAI status=completed (check #0)  
[2026-08-18 09:48:05] production.INFO: CheckTranscriptionStatusJob: completed for recording 4090 after 0 checks.  
[2026-08-18 09:48:06] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4090. {"status":404,"body":"Not found"} 
[2026-08-18 09:48:07] production.DEBUG: ClassifyAndScoreCallJob: classification=initial for recording 4090  
[2026-08-18 09:48:43] production.DEBUG: ClassifyAndScoreCallJob: scorer returned for recording 4090. {"total_score":14,"risk_rating":"high_risk","has_sections":true} 
[2026-08-18 09:48:55] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA9eef5e6c8c6c90fa842b0d21f569f54b","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5904"} 
[2026-08-18 09:48:55] production.DEBUG: TwilioController: handleOutbound {"call_id":5904,"CallSid":"CA9eef5e6c8c6c90fa842b0d21f569f54b","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA9eef5e6c8c6c90fa842b0d21f569f54b","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5904"}} 
[2026-08-18 09:49:54] production.INFO: AutoTranscribeRecordingJob: submitted recording 4091 → AssemblyAI c711d0ef-a90e-4eb7-a7f3-e240fa75733e  
[2026-08-18 09:50:27] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAa5342ff027db396c202ce9b0634a57e4","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5905"} 
[2026-08-18 09:50:27] production.DEBUG: TwilioController: handleOutbound {"call_id":5905,"CallSid":"CAa5342ff027db396c202ce9b0634a57e4","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAa5342ff027db396c202ce9b0634a57e4","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5905"}} 
[2026-08-18 09:50:55] production.DEBUG: CheckTranscriptionStatusJob: recording 4091 → AssemblyAI status=completed (check #0)  
[2026-08-18 09:50:55] production.INFO: CheckTranscriptionStatusJob: completed for recording 4091 after 0 checks.  
[2026-08-18 09:50:56] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4091. {"status":404,"body":"Not found"} 
[2026-08-18 09:50:56] production.INFO: ClassifyAndScoreCallJob: skipping recording 4091 — too short to classify (duration=29s, words=94).  
[2026-08-18 09:51:13] production.INFO: AutoTranscribeRecordingJob: submitted recording 4092 → AssemblyAI 21a9d396-95c7-405a-99f8-819a412f57b6  
[2026-08-18 09:51:45] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAfde025f0b1af1ca8d8eedd92660c64e7","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5906"} 
[2026-08-18 09:51:45] production.DEBUG: TwilioController: handleOutbound {"call_id":5906,"CallSid":"CAfde025f0b1af1ca8d8eedd92660c64e7","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAfde025f0b1af1ca8d8eedd92660c64e7","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5906"}} 
[2026-08-18 09:52:14] production.DEBUG: CheckTranscriptionStatusJob: recording 4092 → AssemblyAI status=completed (check #0)  
[2026-08-18 09:52:14] production.INFO: CheckTranscriptionStatusJob: completed for recording 4092 after 0 checks.  
[2026-08-18 09:52:14] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4092. {"status":404,"body":"Not found"} 
[2026-08-18 09:52:14] production.INFO: ClassifyAndScoreCallJob: skipping recording 4092 — too short to classify (duration=25s, words=78).  
[2026-08-18 09:53:04] production.INFO: AutoTranscribeRecordingJob: submitted recording 4093 → AssemblyAI cdb68178-2a1d-483f-899b-f6b1c9cf9c76  
[2026-08-18 09:53:45] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA4641aecd8ab8eb46c4f739abec123a78","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5907"} 
[2026-08-18 09:53:45] production.DEBUG: TwilioController: handleOutbound {"call_id":5907,"CallSid":"CA4641aecd8ab8eb46c4f739abec123a78","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA4641aecd8ab8eb46c4f739abec123a78","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5907"}} 
[2026-08-18 09:54:05] production.DEBUG: CheckTranscriptionStatusJob: recording 4093 → AssemblyAI status=completed (check #0)  
[2026-08-18 09:54:05] production.INFO: CheckTranscriptionStatusJob: completed for recording 4093 after 0 checks.  
[2026-08-18 09:54:05] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4093. {"status":404,"body":"Not found"} 
[2026-08-18 09:54:06] production.DEBUG: ClassifyAndScoreCallJob: classification=follow_up for recording 4093  
[2026-08-18 09:54:15] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-18 09:54:40] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA6ce8e9eec268027ce7099c523664bb84","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5908"} 
[2026-08-18 09:54:40] production.DEBUG: TwilioController: handleOutbound {"call_id":5908,"CallSid":"CA6ce8e9eec268027ce7099c523664bb84","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA6ce8e9eec268027ce7099c523664bb84","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5908"}} 
[2026-08-18 09:54:49] production.INFO: AutoTranscribeRecordingJob: submitted recording 4094 → AssemblyAI e20e301d-a96b-43d5-8d61-0a526bb03566  
[2026-08-18 09:55:12] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAaf975f23c91cdde37ad8aedf334fd8c2","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5909"} 
[2026-08-18 09:55:12] production.DEBUG: TwilioController: handleOutbound {"call_id":5909,"CallSid":"CAaf975f23c91cdde37ad8aedf334fd8c2","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAaf975f23c91cdde37ad8aedf334fd8c2","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5909"}} 
[2026-08-18 09:55:33] production.INFO: AutoTranscribeRecordingJob: submitted recording 4095 → AssemblyAI ee359e84-b916-4d44-8860-f6237c7b7834  
[2026-08-18 09:55:49] production.DEBUG: CheckTranscriptionStatusJob: recording 4094 → AssemblyAI status=completed (check #0)  
[2026-08-18 09:55:49] production.INFO: CheckTranscriptionStatusJob: completed for recording 4094 after 0 checks.  
[2026-08-18 09:55:50] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4094. {"status":404,"body":"Not found"} 
[2026-08-18 09:55:51] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 4094  
[2026-08-18 09:56:16] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAc4ac7c3e6f2291227b62e26c37b5d22e","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5910"} 
[2026-08-18 09:56:16] production.DEBUG: TwilioController: handleOutbound {"call_id":5910,"CallSid":"CAc4ac7c3e6f2291227b62e26c37b5d22e","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAc4ac7c3e6f2291227b62e26c37b5d22e","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5910"}} 
[2026-08-18 09:56:33] production.DEBUG: CheckTranscriptionStatusJob: recording 4095 → AssemblyAI status=completed (check #0)  
[2026-08-18 09:56:33] production.INFO: CheckTranscriptionStatusJob: completed for recording 4095 after 0 checks.  
[2026-08-18 09:56:34] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4095. {"status":404,"body":"Not found"} 
[2026-08-18 09:56:34] production.WARNING: ClassifyAndScoreCallJob: no completed transcript for recording 4095.  
[2026-08-18 09:57:04] production.INFO: AutoTranscribeRecordingJob: submitted recording 4096 → AssemblyAI ecf40c6e-cf71-4020-b960-170f4bbf9751  
[2026-08-18 09:57:14] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA4937d4d8e3e7426e0bb2e26646152e7e","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5911"} 
[2026-08-18 09:57:14] production.DEBUG: TwilioController: handleOutbound {"call_id":5911,"CallSid":"CA4937d4d8e3e7426e0bb2e26646152e7e","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA4937d4d8e3e7426e0bb2e26646152e7e","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5911"}} 
[2026-08-18 09:57:26] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAe564b79baef72f4c90b80fa0643cabd1","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5912"} 
[2026-08-18 09:57:26] production.DEBUG: TwilioController: handleOutbound {"call_id":5912,"CallSid":"CAe564b79baef72f4c90b80fa0643cabd1","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAe564b79baef72f4c90b80fa0643cabd1","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5912"}} 
[2026-08-18 09:58:05] production.DEBUG: CheckTranscriptionStatusJob: recording 4096 → AssemblyAI status=completed (check #0)  
[2026-08-18 09:58:05] production.INFO: CheckTranscriptionStatusJob: completed for recording 4096 after 0 checks.  
[2026-08-18 09:58:05] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4096. {"status":404,"body":"Not found"} 
[2026-08-18 09:58:05] production.INFO: ClassifyAndScoreCallJob: skipping recording 4096 — too short to classify (duration=23s, words=83).  
[2026-08-18 09:58:21] production.INFO: AutoTranscribeRecordingJob: submitted recording 4097 → AssemblyAI f3d7219d-31f5-4320-87e5-d0a0d0f01a6b  
[2026-08-18 09:58:22] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-08-18 09:58:39] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA581bc405d67cd50356844e46264b9822","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5913"} 
[2026-08-18 09:58:39] production.DEBUG: TwilioController: handleOutbound {"call_id":5913,"CallSid":"CA581bc405d67cd50356844e46264b9822","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA581bc405d67cd50356844e46264b9822","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5913"}} 
[2026-08-18 09:58:41] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 09:58:52] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA00427a0cbce1b9d6606adefdc9abe37b","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5914"} 
[2026-08-18 09:58:52] production.DEBUG: TwilioController: handleOutbound {"call_id":5914,"CallSid":"CA00427a0cbce1b9d6606adefdc9abe37b","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA00427a0cbce1b9d6606adefdc9abe37b","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5914"}} 
[2026-08-18 09:59:21] production.DEBUG: CheckTranscriptionStatusJob: recording 4097 → AssemblyAI status=completed (check #0)  
[2026-08-18 09:59:21] production.INFO: CheckTranscriptionStatusJob: completed for recording 4097 after 0 checks.  
[2026-08-18 09:59:22] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4097. {"status":404,"body":"Not found"} 
[2026-08-18 09:59:22] production.INFO: ClassifyAndScoreCallJob: skipping recording 4097 — too short to classify (duration=24s, words=79).  
[2026-08-18 09:59:28] production.INFO: AutoTranscribeRecordingJob: submitted recording 4098 → AssemblyAI 03f782df-f43e-4e3a-a8de-9a724ba01790  
[2026-08-18 09:59:44] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA403fdf7b4ce7de44475a25d37d3de044","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5915"} 
[2026-08-18 09:59:44] production.DEBUG: TwilioController: handleOutbound {"call_id":5915,"CallSid":"CA403fdf7b4ce7de44475a25d37d3de044","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA403fdf7b4ce7de44475a25d37d3de044","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5915"}} 
[2026-08-18 09:59:50] production.INFO: AutoTranscribeRecordingJob: submitted recording 4099 → AssemblyAI 8dc34ce1-eb91-4b08-8839-2f69db1aa050  
[2026-08-18 10:00:28] production.DEBUG: CheckTranscriptionStatusJob: recording 4098 → AssemblyAI status=completed (check #0)  
[2026-08-18 10:00:28] production.INFO: CheckTranscriptionStatusJob: completed for recording 4098 after 0 checks.  
[2026-08-18 10:00:29] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4098. {"status":404,"body":"Not found"} 
[2026-08-18 10:00:29] production.INFO: ClassifyAndScoreCallJob: skipping recording 4098 — too short to classify (duration=24s, words=82).  
[2026-08-18 10:00:50] production.DEBUG: CheckTranscriptionStatusJob: recording 4099 → AssemblyAI status=completed (check #0)  
[2026-08-18 10:00:50] production.INFO: CheckTranscriptionStatusJob: completed for recording 4099 after 0 checks.  
[2026-08-18 10:00:51] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4099. {"status":404,"body":"Not found"} 
[2026-08-18 10:00:51] production.INFO: ClassifyAndScoreCallJob: skipping recording 4099 — too short to classify (duration=28s, words=80).  
[2026-08-18 10:01:13] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 10:01:26] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-18 10:02:08] production.INFO: ExtractMessageAttachmentsJob: attachment 11522 (sectra-logo.png) skipped — unsupported type.  
[2026-08-18 10:02:10] production.INFO: ClassifyInboundEmailJob: message 18857 classified as 'dsar_response' (high).  
[2026-08-18 10:02:12] production.INFO: FindRelatedDsarJob: message 18857 — dsar_ref='', inst_ref='GGCL029853'.  
[2026-08-18 10:02:42] production.DEBUG: Twilio Request {"Called":"+441618880834","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":null,"ToZip":null,"CallSid":"CA68f3cdd3c1aee7822c45831d1573b601","To":"+441618880834","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0E2OGYzY2RkM2MxYWVlNzgyMmM0NTgzMWQxNTczYjYwMSIsImZyb20iOiIrNDQ4MDAwMjgyMzIxIiwidG8iOiIrNDQxNjE4ODgwODM0IiwiaWF0IjoiMTc4NzA0Mzc2MSJ9.3EirfbRg3p9XH1aP5ieoqzdCMFUpxqiDLZdpszoOS67U5wGCERU55pwg9hHXd6t_Vjv_zH3XwKQ0Y0PDaRuxbA%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+448000282321","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+448000282321","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":null} 
[2026-08-18 10:03:00] production.INFO: FindRelatedDsarJob: message 18857 — AI matcher dsar_id=, confidence=low.  
[2026-08-18 10:03:00] production.INFO: FindRelatedDsarJob: message 18857 — extracted reference 'GGCL029853' but no DSAR matched.  
[2026-08-18 10:03:00] production.DEBUG: Twilio Request {"Called":"+441618880834","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":null,"ToZip":null,"CallSid":"CA8f588166c6c4e8c564f795d96235a1f5","To":"+441618880834","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0E4ZjU4ODE2NmM2YzRlOGM1NjRmNzk1ZDk2MjM1YTFmNSIsImZyb20iOiIrNDQ4MDAwMjgyMzIxIiwidG8iOiIrNDQxNjE4ODgwODM0IiwiaWF0IjoiMTc4NzA0Mzc4MCJ9.IG89myOnxs_gGcgpBLz7K50dI1DAE6PPjdRkVVQw5LU4G4PWFC3eamDDBjq0y4pv76CQ1-vw4oaR19xvKlD4Eg%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+448000282321","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+448000282321","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":null} 
[2026-08-18 10:03:01] production.DEBUG: Twilio Request {"Called":"+441618880834","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":null,"ToZip":null,"CallSid":"CAc36cb2b996b3eb12a3c3c4cb8c8641fc","To":"+441618880834","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0FjMzZjYjJiOTk2YjNlYjEyYTNjM2M0Y2I4Yzg2NDFmYyIsImZyb20iOiIrNDQ4MDAwMjgyMzIxIiwidG8iOiIrNDQxNjE4ODgwODM0IiwiaWF0IjoiMTc4NzA0Mzc4MSJ9.c2paVaHKVnxpW4gvD94HchGCk5-AkPpflsImtzXIr-NoXEOBZWiScOWQUF56dq-5_B5UyOgUpe70C1_9d9uRMQ%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+448000282321","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+448000282321","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":null} 
[2026-08-18 10:03:02] production.INFO: FindRelatedDsarJob: message 18857 response_type=portal_response.  
[2026-08-18 10:03:02] production.INFO: FindRelatedDsarJob: message 18857 → triage_queue=portal_response (response_type=portal_response, dsar_id=none).  
[2026-08-18 10:03:33] production.DEBUG: Twilio Request {"Called":"+441618880834","RecordingUrl":"https://api.twilio.com/2010-04-01/Accounts/AC984ab7ddf0c2d6562dfe6d27e1bc10be/Recordings/REd1c8e1005ed76e6ae1af696bbe9c9cb5","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":null,"ToZip":null,"CallSid":"CA8f588166c6c4e8c564f795d96235a1f5","To":"+441618880834","CallerZip":null,"ToCountry":"GB","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"in-progress","RecordingSid":"REd1c8e1005ed76e6ae1af696bbe9c9cb5","From":"+448000282321","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+448000282321","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":null,"RecordingDuration":"18"} 
[2026-08-18 10:03:33] production.ERROR: TwilioController: failed to handle inbound call. {"from":"+448000282321","to":"+441618880834","error":"SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry 'CA8f588166c6c4e8c564f795d96235a1f5' for key 'calls.calls_provider_call_sid_unique' (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_ha, SQL: insert into `calls` (`solicitor_id`, `assigned_agent_id`, `answered_by_agent_id`, `solicitor_phone_number_id`, `provider`, `provider_call_sid`, `from_number`, `to_number`, `phone_number_type_slug`, `call_type`, `queue_type`, `target_label`, `target_type`, `is_recorded`, `recording_notice_played`, `meta`, `communication_id`, `updated_at`, `created_at`) values (3, ?, ?, 4, twilio, CA8f588166c6c4e8c564f795d96235a1f5, +448000282321, +441618880834, client, client, ?, +448000282321, Unknown Caller, 1, 0, {\"twilio_call_status\":\"in-progress\",\"twilio_direction\":\"inbound\",\"raw_payload\":{\"Called\":\"+441618880834\",\"RecordingUrl\":\"https:\\/\\/api.twilio.com\\/2010-04-01\\/Accounts\\/AC984ab7ddf0c2d6562dfe6d27e1bc10be\\/Recordings\\/REd1c8e1005ed76e6ae1af696bbe9c9cb5\",\"ToState\":\"Manchester\",\"CallerCountry\":\"GB\",\"Direction\":\"inbound\",\"CallerState\":null,\"ToZip\":null,\"CallSid\":\"CA8f588166c6c4e8c564f795d96235a1f5\",\"To\":\"+441618880834\",\"CallerZip\":null,\"ToCountry\":\"GB\",\"CalledZip\":null,\"ApiVersion\":\"2010-04-01\",\"CalledCity\":null,\"CallStatus\":\"in-progress\",\"RecordingSid\":\"REd1c8e1005ed76e6ae1af696bbe9c9cb5\",\"From\":\"+448000282321\",\"AccountSid\":\"AC984ab7ddf0c2d6562dfe6d27e1bc10be\",\"CalledCountry\":\"GB\",\"CallerCity\":null,\"ApplicationSid\":\"AP833f5b0190f286e33a7cf1ae0dbf0ce2\",\"ToCity\":null,\"FromCountry\":\"GB\",\"Caller\":\"+448000282321\",\"FromCity\":null,\"CalledState\":\"Manchester\",\"FromZip\":null,\"FromState\":null,\"RecordingDuration\":\"18\"}}, 5919, 2026-08-18 10:03:33, 2026-08-18 10:03:33))","exception":"[object] (Illuminate\\Database\\UniqueConstraintViolationException(code: 23000): SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry 'CA8f588166c6c4e8c564f795d96235a1f5' for key 'calls.calls_provider_call_sid_unique' (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_ha, SQL: insert into `calls` (`solicitor_id`, `assigned_agent_id`, `answered_by_agent_id`, `solicitor_phone_number_id`, `provider`, `provider_call_sid`, `from_number`, `to_number`, `phone_number_type_slug`, `call_type`, `queue_type`, `target_label`, `target_type`, `is_recorded`, `recording_notice_played`, `meta`, `communication_id`, `updated_at`, `created_at`) values (3, ?, ?, 4, twilio, CA8f588166c6c4e8c564f795d96235a1f5, +448000282321, +441618880834, client, client, ?, +448000282321, Unknown Caller, 1, 0, {\"twilio_call_status\":\"in-progress\",\"twilio_direction\":\"inbound\",\"raw_payload\":{\"Called\":\"+441618880834\",\"RecordingUrl\":\"https:\\/\\/api.twilio.com\\/2010-04-01\\/Accounts\\/AC984ab7ddf0c2d6562dfe6d27e1bc10be\\/Recordings\\/REd1c8e1005ed76e6ae1af696bbe9c9cb5\",\"ToState\":\"Manchester\",\"CallerCountry\":\"GB\",\"Direction\":\"inbound\",\"CallerState\":null,\"ToZip\":null,\"CallSid\":\"CA8f588166c6c4e8c564f795d96235a1f5\",\"To\":\"+441618880834\",\"CallerZip\":null,\"ToCountry\":\"GB\",\"CalledZip\":null,\"ApiVersion\":\"2010-04-01\",\"CalledCity\":null,\"CallStatus\":\"in-progress\",\"RecordingSid\":\"REd1c8e1005ed76e6ae1af696bbe9c9cb5\",\"From\":\"+448000282321\",\"AccountSid\":\"AC984ab7ddf0c2d6562dfe6d27e1bc10be\",\"CalledCountry\":\"GB\",\"CallerCity\":null,\"ApplicationSid\":\"AP833f5b0190f286e33a7cf1ae0dbf0ce2\",\"ToCity\":null,\"FromCountry\":\"GB\",\"Caller\":\"+448000282321\",\"FromCity\":null,\"CalledState\":\"Manchester\",\"FromZip\":null,\"FromState\":null,\"RecordingDuration\":\"18\"}}, 5919, 2026-08-18 10:03:33, 2026-08-18 10:03:33)) at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `ca...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `ca...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `ca...', Array, 'id')
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `ca...', Array, 'id')
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#7 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#8 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Relations/HasOneOrMany.php(391): Illuminate\\Database\\Eloquent\\Model->save()
#9 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Relations\\HasOneOrMany->{closure:Illuminate\\Database\\Eloquent\\Relations\\HasOneOrMany::create():388}(Object(App\\Models\\Communication\\Call))
#10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Relations/HasOneOrMany.php(388): tap(Object(App\\Models\\Communication\\Call), Object(Closure))
#11 /home/fintrixorcouk/public_html/ha/app/Actions/Communications/CreateInboundCommunicationAction.php(57): Illuminate\\Database\\Eloquent\\Relations\\HasOneOrMany->create(Array)
#12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Concerns/ManagesTransactions.php(35): App\\Actions\\Communications\\CreateInboundCommunicationAction->{closure:App\\Actions\\Communications\\CreateInboundCommunicationAction::handle():30}(Object(Illuminate\\Database\\MySqlConnection))
#13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/DatabaseManager.php(491): Illuminate\\Database\\Connection->transaction(Object(Closure))
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Support/Facades/Facade.php(363): Illuminate\\Database\\DatabaseManager->__call('transaction', Array)
#15 /home/fintrixorcouk/public_html/ha/app/Actions/Communications/CreateInboundCommunicationAction.php(30): Illuminate\\Support\\Facades\\Facade::__callStatic('transaction', Array)
#16 /home/fintrixorcouk/public_html/ha/app/Actions/Communications/HandleInboundCallAction.php(30): App\\Actions\\Communications\\CreateInboundCommunicationAction->handle(3, Object(App\\Models\\Communication\\SolicitorPhoneNumber), '+448000282321', NULL, Array)
#17 /home/fintrixorcouk/public_html/ha/app/Http/Controllers/Twilio/TwilioController.php(33): App\\Actions\\Communications\\HandleInboundCallAction->handle('+448000282321', '+441618880834', Array)
#18 /home/fintrixorcouk/public_html/ha/app/Http/Controllers/Twilio/TwilioController.php(17): App\\Http\\Controllers\\Twilio\\TwilioController->handleInbound(Object(Illuminate\\Http\\Request), Object(App\\Actions\\Communications\\HandleInboundCallAction))
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Twilio\\TwilioController->__invoke(Object(Illuminate\\Http\\Request), Object(App\\Actions\\Communications\\HandleInboundCallAction))
#20 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(21): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Twilio\\TwilioController), '__invoke')
#21 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingRoutingDispatcher.php(35): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->{closure:Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing::dispatch():20}()
#22 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(20): Sentry\\Laravel\\Tracing\\Routing\\TracingRoutingDispatcher->wrapRouteDispatch(Object(Closure), Object(Illuminate\\Routing\\Route))
#23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Twilio\\TwilioController), '__invoke')
#24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#27 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/VerifyTwilioWebhook.php(70): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\VerifyTwilioWebhook->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#29 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#31 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(49): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#34 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#40 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure))
#41 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#48 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#50 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#52 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/FlushEventsMiddleware.php(13): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\FlushEventsMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#55 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestIpMiddleware.php(45): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestIpMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#57 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestMiddleware.php(31): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#58 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#59 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#60 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#61 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#62 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#63 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#64 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#65 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#66 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#67 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#68 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#69 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#70 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#71 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#72 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#73 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#74 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#75 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#76 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#77 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#78 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#79 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Middleware.php(79): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#80 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Tracing\\Middleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#81 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#82 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#83 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#84 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#85 /home/fintrixorcouk/public_html/ha/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#86 {main}

[previous exception] [object] (PDOException(code: 23000): SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry 'CA8f588166c6c4e8c564f795d96235a1f5' for key 'calls.calls_provider_call_sid_unique' at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `ca...', Array)
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `ca...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `ca...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `ca...', Array, 'id')
#5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `ca...', Array, 'id')
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Relations/HasOneOrMany.php(391): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Relations\\HasOneOrMany->{closure:Illuminate\\Database\\Eloquent\\Relations\\HasOneOrMany::create():388}(Object(App\\Models\\Communication\\Call))
#12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Relations/HasOneOrMany.php(388): tap(Object(App\\Models\\Communication\\Call), Object(Closure))
#13 /home/fintrixorcouk/public_html/ha/app/Actions/Communications/CreateInboundCommunicationAction.php(57): Illuminate\\Database\\Eloquent\\Relations\\HasOneOrMany->create(Array)
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Concerns/ManagesTransactions.php(35): App\\Actions\\Communications\\CreateInboundCommunicationAction->{closure:App\\Actions\\Communications\\CreateInboundCommunicationAction::handle():30}(Object(Illuminate\\Database\\MySqlConnection))
#15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/DatabaseManager.php(491): Illuminate\\Database\\Connection->transaction(Object(Closure))
#16 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Support/Facades/Facade.php(363): Illuminate\\Database\\DatabaseManager->__call('transaction', Array)
#17 /home/fintrixorcouk/public_html/ha/app/Actions/Communications/CreateInboundCommunicationAction.php(30): Illuminate\\Support\\Facades\\Facade::__callStatic('transaction', Array)
#18 /home/fintrixorcouk/public_html/ha/app/Actions/Communications/HandleInboundCallAction.php(30): App\\Actions\\Communications\\CreateInboundCommunicationAction->handle(3, Object(App\\Models\\Communication\\SolicitorPhoneNumber), '+448000282321', NULL, Array)
#19 /home/fintrixorcouk/public_html/ha/app/Http/Controllers/Twilio/TwilioController.php(33): App\\Actions\\Communications\\HandleInboundCallAction->handle('+448000282321', '+441618880834', Array)
#20 /home/fintrixorcouk/public_html/ha/app/Http/Controllers/Twilio/TwilioController.php(17): App\\Http\\Controllers\\Twilio\\TwilioController->handleInbound(Object(Illuminate\\Http\\Request), Object(App\\Actions\\Communications\\HandleInboundCallAction))
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Twilio\\TwilioController->__invoke(Object(Illuminate\\Http\\Request), Object(App\\Actions\\Communications\\HandleInboundCallAction))
#22 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(21): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Twilio\\TwilioController), '__invoke')
#23 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingRoutingDispatcher.php(35): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->{closure:Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing::dispatch():20}()
#24 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(20): Sentry\\Laravel\\Tracing\\Routing\\TracingRoutingDispatcher->wrapRouteDispatch(Object(Closure), Object(Illuminate\\Routing\\Route))
#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Twilio\\TwilioController), '__invoke')
#26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/VerifyTwilioWebhook.php(70): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\VerifyTwilioWebhook->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#31 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#33 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(49): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#34 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#40 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#41 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#42 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure))
#43 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#50 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#52 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/FlushEventsMiddleware.php(13): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\FlushEventsMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#57 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestIpMiddleware.php(45): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#58 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestIpMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#59 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestMiddleware.php(31): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#60 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#61 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#62 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#63 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#64 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#65 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#66 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#67 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#68 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#69 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#70 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#71 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#72 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#73 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#74 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#75 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#76 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#77 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#78 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#79 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#80 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#81 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Middleware.php(79): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#82 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Tracing\\Middleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#83 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#84 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#85 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#86 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#87 /home/fintrixorcouk/public_html/ha/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#88 {main}
"} 
[2026-08-18 10:03:34] production.DEBUG: Twilio Request {"Called":"+441618880834","RecordingUrl":"https://api.twilio.com/2010-04-01/Accounts/AC984ab7ddf0c2d6562dfe6d27e1bc10be/Recordings/RE989fde2cf6036dd71015c51189650ce0","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":null,"ToZip":null,"CallSid":"CAc36cb2b996b3eb12a3c3c4cb8c8641fc","To":"+441618880834","CallerZip":null,"ToCountry":"GB","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"in-progress","RecordingSid":"RE989fde2cf6036dd71015c51189650ce0","From":"+448000282321","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+448000282321","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":null,"RecordingDuration":"19"} 
[2026-08-18 10:03:34] production.ERROR: TwilioController: failed to handle inbound call. {"from":"+448000282321","to":"+441618880834","error":"SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry 'CAc36cb2b996b3eb12a3c3c4cb8c8641fc' for key 'calls.calls_provider_call_sid_unique' (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_ha, SQL: insert into `calls` (`solicitor_id`, `assigned_agent_id`, `answered_by_agent_id`, `solicitor_phone_number_id`, `provider`, `provider_call_sid`, `from_number`, `to_number`, `phone_number_type_slug`, `call_type`, `queue_type`, `target_label`, `target_type`, `is_recorded`, `recording_notice_played`, `meta`, `communication_id`, `updated_at`, `created_at`) values (3, ?, ?, 4, twilio, CAc36cb2b996b3eb12a3c3c4cb8c8641fc, +448000282321, +441618880834, client, client, ?, +448000282321, Unknown Caller, 1, 0, {\"twilio_call_status\":\"in-progress\",\"twilio_direction\":\"inbound\",\"raw_payload\":{\"Called\":\"+441618880834\",\"RecordingUrl\":\"https:\\/\\/api.twilio.com\\/2010-04-01\\/Accounts\\/AC984ab7ddf0c2d6562dfe6d27e1bc10be\\/Recordings\\/RE989fde2cf6036dd71015c51189650ce0\",\"ToState\":\"Manchester\",\"CallerCountry\":\"GB\",\"Direction\":\"inbound\",\"CallerState\":null,\"ToZip\":null,\"CallSid\":\"CAc36cb2b996b3eb12a3c3c4cb8c8641fc\",\"To\":\"+441618880834\",\"CallerZip\":null,\"ToCountry\":\"GB\",\"CalledZip\":null,\"ApiVersion\":\"2010-04-01\",\"CalledCity\":null,\"CallStatus\":\"in-progress\",\"RecordingSid\":\"RE989fde2cf6036dd71015c51189650ce0\",\"From\":\"+448000282321\",\"AccountSid\":\"AC984ab7ddf0c2d6562dfe6d27e1bc10be\",\"CalledCountry\":\"GB\",\"CallerCity\":null,\"ApplicationSid\":\"AP833f5b0190f286e33a7cf1ae0dbf0ce2\",\"ToCity\":null,\"FromCountry\":\"GB\",\"Caller\":\"+448000282321\",\"FromCity\":null,\"CalledState\":\"Manchester\",\"FromZip\":null,\"FromState\":null,\"RecordingDuration\":\"19\"}}, 5920, 2026-08-18 10:03:34, 2026-08-18 10:03:34))","exception":"[object] (Illuminate\\Database\\UniqueConstraintViolationException(code: 23000): SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry 'CAc36cb2b996b3eb12a3c3c4cb8c8641fc' for key 'calls.calls_provider_call_sid_unique' (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_ha, SQL: insert into `calls` (`solicitor_id`, `assigned_agent_id`, `answered_by_agent_id`, `solicitor_phone_number_id`, `provider`, `provider_call_sid`, `from_number`, `to_number`, `phone_number_type_slug`, `call_type`, `queue_type`, `target_label`, `target_type`, `is_recorded`, `recording_notice_played`, `meta`, `communication_id`, `updated_at`, `created_at`) values (3, ?, ?, 4, twilio, CAc36cb2b996b3eb12a3c3c4cb8c8641fc, +448000282321, +441618880834, client, client, ?, +448000282321, Unknown Caller, 1, 0, {\"twilio_call_status\":\"in-progress\",\"twilio_direction\":\"inbound\",\"raw_payload\":{\"Called\":\"+441618880834\",\"RecordingUrl\":\"https:\\/\\/api.twilio.com\\/2010-04-01\\/Accounts\\/AC984ab7ddf0c2d6562dfe6d27e1bc10be\\/Recordings\\/RE989fde2cf6036dd71015c51189650ce0\",\"ToState\":\"Manchester\",\"CallerCountry\":\"GB\",\"Direction\":\"inbound\",\"CallerState\":null,\"ToZip\":null,\"CallSid\":\"CAc36cb2b996b3eb12a3c3c4cb8c8641fc\",\"To\":\"+441618880834\",\"CallerZip\":null,\"ToCountry\":\"GB\",\"CalledZip\":null,\"ApiVersion\":\"2010-04-01\",\"CalledCity\":null,\"CallStatus\":\"in-progress\",\"RecordingSid\":\"RE989fde2cf6036dd71015c51189650ce0\",\"From\":\"+448000282321\",\"AccountSid\":\"AC984ab7ddf0c2d6562dfe6d27e1bc10be\",\"CalledCountry\":\"GB\",\"CallerCity\":null,\"ApplicationSid\":\"AP833f5b0190f286e33a7cf1ae0dbf0ce2\",\"ToCity\":null,\"FromCountry\":\"GB\",\"Caller\":\"+448000282321\",\"FromCity\":null,\"CalledState\":\"Manchester\",\"FromZip\":null,\"FromState\":null,\"RecordingDuration\":\"19\"}}, 5920, 2026-08-18 10:03:34, 2026-08-18 10:03:34)) at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `ca...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `ca...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `ca...', Array, 'id')
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `ca...', Array, 'id')
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#7 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#8 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Relations/HasOneOrMany.php(391): Illuminate\\Database\\Eloquent\\Model->save()
#9 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Relations\\HasOneOrMany->{closure:Illuminate\\Database\\Eloquent\\Relations\\HasOneOrMany::create():388}(Object(App\\Models\\Communication\\Call))
#10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Relations/HasOneOrMany.php(388): tap(Object(App\\Models\\Communication\\Call), Object(Closure))
#11 /home/fintrixorcouk/public_html/ha/app/Actions/Communications/CreateInboundCommunicationAction.php(57): Illuminate\\Database\\Eloquent\\Relations\\HasOneOrMany->create(Array)
#12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Concerns/ManagesTransactions.php(35): App\\Actions\\Communications\\CreateInboundCommunicationAction->{closure:App\\Actions\\Communications\\CreateInboundCommunicationAction::handle():30}(Object(Illuminate\\Database\\MySqlConnection))
#13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/DatabaseManager.php(491): Illuminate\\Database\\Connection->transaction(Object(Closure))
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Support/Facades/Facade.php(363): Illuminate\\Database\\DatabaseManager->__call('transaction', Array)
#15 /home/fintrixorcouk/public_html/ha/app/Actions/Communications/CreateInboundCommunicationAction.php(30): Illuminate\\Support\\Facades\\Facade::__callStatic('transaction', Array)
#16 /home/fintrixorcouk/public_html/ha/app/Actions/Communications/HandleInboundCallAction.php(30): App\\Actions\\Communications\\CreateInboundCommunicationAction->handle(3, Object(App\\Models\\Communication\\SolicitorPhoneNumber), '+448000282321', NULL, Array)
#17 /home/fintrixorcouk/public_html/ha/app/Http/Controllers/Twilio/TwilioController.php(33): App\\Actions\\Communications\\HandleInboundCallAction->handle('+448000282321', '+441618880834', Array)
#18 /home/fintrixorcouk/public_html/ha/app/Http/Controllers/Twilio/TwilioController.php(17): App\\Http\\Controllers\\Twilio\\TwilioController->handleInbound(Object(Illuminate\\Http\\Request), Object(App\\Actions\\Communications\\HandleInboundCallAction))
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Twilio\\TwilioController->__invoke(Object(Illuminate\\Http\\Request), Object(App\\Actions\\Communications\\HandleInboundCallAction))
#20 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(21): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Twilio\\TwilioController), '__invoke')
#21 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingRoutingDispatcher.php(35): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->{closure:Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing::dispatch():20}()
#22 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(20): Sentry\\Laravel\\Tracing\\Routing\\TracingRoutingDispatcher->wrapRouteDispatch(Object(Closure), Object(Illuminate\\Routing\\Route))
#23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Twilio\\TwilioController), '__invoke')
#24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#27 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/VerifyTwilioWebhook.php(70): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\VerifyTwilioWebhook->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#29 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#31 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(49): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#34 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#40 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure))
#41 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#48 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#50 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#52 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/FlushEventsMiddleware.php(13): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\FlushEventsMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#55 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestIpMiddleware.php(45): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestIpMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#57 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestMiddleware.php(31): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#58 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#59 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#60 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#61 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#62 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#63 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#64 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#65 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#66 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#67 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#68 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#69 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#70 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#71 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#72 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#73 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#74 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#75 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#76 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#77 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#78 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#79 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Middleware.php(79): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#80 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Tracing\\Middleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#81 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#82 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#83 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#84 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#85 /home/fintrixorcouk/public_html/ha/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#86 {main}

[previous exception] [object] (PDOException(code: 23000): SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry 'CAc36cb2b996b3eb12a3c3c4cb8c8641fc' for key 'calls.calls_provider_call_sid_unique' at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `ca...', Array)
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `ca...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `ca...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `ca...', Array, 'id')
#5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `ca...', Array, 'id')
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Relations/HasOneOrMany.php(391): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Relations\\HasOneOrMany->{closure:Illuminate\\Database\\Eloquent\\Relations\\HasOneOrMany::create():388}(Object(App\\Models\\Communication\\Call))
#12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Relations/HasOneOrMany.php(388): tap(Object(App\\Models\\Communication\\Call), Object(Closure))
#13 /home/fintrixorcouk/public_html/ha/app/Actions/Communications/CreateInboundCommunicationAction.php(57): Illuminate\\Database\\Eloquent\\Relations\\HasOneOrMany->create(Array)
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Concerns/ManagesTransactions.php(35): App\\Actions\\Communications\\CreateInboundCommunicationAction->{closure:App\\Actions\\Communications\\CreateInboundCommunicationAction::handle():30}(Object(Illuminate\\Database\\MySqlConnection))
#15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/DatabaseManager.php(491): Illuminate\\Database\\Connection->transaction(Object(Closure))
#16 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Support/Facades/Facade.php(363): Illuminate\\Database\\DatabaseManager->__call('transaction', Array)
#17 /home/fintrixorcouk/public_html/ha/app/Actions/Communications/CreateInboundCommunicationAction.php(30): Illuminate\\Support\\Facades\\Facade::__callStatic('transaction', Array)
#18 /home/fintrixorcouk/public_html/ha/app/Actions/Communications/HandleInboundCallAction.php(30): App\\Actions\\Communications\\CreateInboundCommunicationAction->handle(3, Object(App\\Models\\Communication\\SolicitorPhoneNumber), '+448000282321', NULL, Array)
#19 /home/fintrixorcouk/public_html/ha/app/Http/Controllers/Twilio/TwilioController.php(33): App\\Actions\\Communications\\HandleInboundCallAction->handle('+448000282321', '+441618880834', Array)
#20 /home/fintrixorcouk/public_html/ha/app/Http/Controllers/Twilio/TwilioController.php(17): App\\Http\\Controllers\\Twilio\\TwilioController->handleInbound(Object(Illuminate\\Http\\Request), Object(App\\Actions\\Communications\\HandleInboundCallAction))
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Twilio\\TwilioController->__invoke(Object(Illuminate\\Http\\Request), Object(App\\Actions\\Communications\\HandleInboundCallAction))
#22 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(21): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Twilio\\TwilioController), '__invoke')
#23 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingRoutingDispatcher.php(35): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->{closure:Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing::dispatch():20}()
#24 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(20): Sentry\\Laravel\\Tracing\\Routing\\TracingRoutingDispatcher->wrapRouteDispatch(Object(Closure), Object(Illuminate\\Routing\\Route))
#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Twilio\\TwilioController), '__invoke')
#26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/VerifyTwilioWebhook.php(70): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\VerifyTwilioWebhook->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#31 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#33 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(49): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#34 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#40 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#41 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#42 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure))
#43 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#50 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#52 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/FlushEventsMiddleware.php(13): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\FlushEventsMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#57 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestIpMiddleware.php(45): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#58 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestIpMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#59 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestMiddleware.php(31): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#60 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#61 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#62 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#63 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#64 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#65 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#66 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#67 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#68 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#69 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#70 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#71 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#72 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#73 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#74 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#75 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#76 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#77 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#78 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#79 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#80 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#81 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Middleware.php(79): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#82 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Tracing\\Middleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#83 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#84 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#85 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#86 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#87 /home/fintrixorcouk/public_html/ha/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#88 {main}
"} 
[2026-08-18 10:03:37] production.INFO: AutoTranscribeRecordingJob: submitted recording 4100 → AssemblyAI 8005883e-5f56-4c69-bf76-ea1d19023939  
[2026-08-18 10:03:39] production.INFO: AutoTranscribeRecordingJob: submitted recording 4101 → AssemblyAI fc1491fc-9345-437b-83eb-09e9f03f7f9e  
[2026-08-18 10:03:40] production.DEBUG: TwilioDialFallbackController: dial action {"CallSid":"CA68f3cdd3c1aee7822c45831d1573b601","DialCallSid":"CAd63a994da21b438883db874a60e517c9","DialCallStatus":"completed","DialCallDuration":"50"} 
[2026-08-18 10:03:48] production.INFO: AutoTranscribeRecordingJob: submitted recording 4102 → AssemblyAI f20a8a86-ea7b-4d1f-8627-049d813b7292  
[2026-08-18 10:04:38] production.DEBUG: CheckTranscriptionStatusJob: recording 4100 → AssemblyAI status=completed (check #0)  
[2026-08-18 10:04:38] production.INFO: CheckTranscriptionStatusJob: completed for recording 4100 after 0 checks.  
[2026-08-18 10:04:38] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4100. {"status":404,"body":"Not found"} 
[2026-08-18 10:04:39] production.DEBUG: CheckTranscriptionStatusJob: recording 4101 → AssemblyAI status=completed (check #0)  
[2026-08-18 10:04:39] production.INFO: CheckTranscriptionStatusJob: completed for recording 4101 after 0 checks.  
[2026-08-18 10:04:40] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4101. {"status":404,"body":"Not found"} 
[2026-08-18 10:04:40] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 4100  
[2026-08-18 10:04:40] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 4101  
[2026-08-18 10:04:48] production.DEBUG: CheckTranscriptionStatusJob: recording 4102 → AssemblyAI status=completed (check #0)  
[2026-08-18 10:04:48] production.INFO: CheckTranscriptionStatusJob: completed for recording 4102 after 0 checks.  
[2026-08-18 10:04:49] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4102. {"status":404,"body":"Not found"} 
[2026-08-18 10:04:50] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 4102  
[2026-08-18 10:04:51] production.DEBUG: Twilio Request {"Called":"+441618880834","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":null,"ToZip":null,"CallSid":"CA63df3deb04820235f7f7761449d273f6","To":"+441618880834","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0E2M2RmM2RlYjA0ODIwMjM1ZjdmNzc2MTQ0OWQyNzNmNiIsImZyb20iOiIrNDQ4MDAwMjgyMzIxIiwidG8iOiIrNDQxNjE4ODgwODM0IiwiaWF0IjoiMTc4NzA0Mzg5MCJ9.Zr-VqEfYsc9afs1QvAoMjN4o-ITzJXRbySHvb6bPbGMJm1_1hq2igSC4rtvmv2mG8VIQCwnDOZ90DQlYAdgRVw%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+448000282321","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+448000282321","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":null} 
[2026-08-18 10:04:52] production.DEBUG: Twilio Request {"Called":"+441618880834","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":null,"ToZip":null,"CallSid":"CA849a00236d69fc699c3033c6edd04956","To":"+441618880834","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0E4NDlhMDAyMzZkNjlmYzY5OWMzMDMzYzZlZGQwNDk1NiIsImZyb20iOiIrNDQ4MDAwMjgyMzIxIiwidG8iOiIrNDQxNjE4ODgwODM0IiwiaWF0IjoiMTc4NzA0Mzg5MSJ9.j9tsR2AHphcZ4nrvdiHwhn4M4PeK2RyjzcCQWd9xjdboqXeSyEOIZDVlIq2jcH1Ld4fXYsb2v0QiB2KCyevK4Q%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+448000282321","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+448000282321","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":null} 
[2026-08-18 10:05:23] production.DEBUG: Twilio Request {"Called":"+441618880834","RecordingUrl":"https://api.twilio.com/2010-04-01/Accounts/AC984ab7ddf0c2d6562dfe6d27e1bc10be/Recordings/RE754c1a0db0189e3e98f31148d56595b5","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":null,"ToZip":null,"CallSid":"CA63df3deb04820235f7f7761449d273f6","To":"+441618880834","CallerZip":null,"ToCountry":"GB","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"in-progress","RecordingSid":"RE754c1a0db0189e3e98f31148d56595b5","From":"+448000282321","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+448000282321","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":null,"RecordingDuration":"18"} 
[2026-08-18 10:05:23] production.ERROR: TwilioController: failed to handle inbound call. {"from":"+448000282321","to":"+441618880834","error":"SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry 'CA63df3deb04820235f7f7761449d273f6' for key 'calls.calls_provider_call_sid_unique' (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_ha, SQL: insert into `calls` (`solicitor_id`, `assigned_agent_id`, `answered_by_agent_id`, `solicitor_phone_number_id`, `provider`, `provider_call_sid`, `from_number`, `to_number`, `phone_number_type_slug`, `call_type`, `queue_type`, `target_label`, `target_type`, `is_recorded`, `recording_notice_played`, `meta`, `communication_id`, `updated_at`, `created_at`) values (3, ?, ?, 4, twilio, CA63df3deb04820235f7f7761449d273f6, +448000282321, +441618880834, client, client, ?, +448000282321, Unknown Caller, 1, 0, {\"twilio_call_status\":\"in-progress\",\"twilio_direction\":\"inbound\",\"raw_payload\":{\"Called\":\"+441618880834\",\"RecordingUrl\":\"https:\\/\\/api.twilio.com\\/2010-04-01\\/Accounts\\/AC984ab7ddf0c2d6562dfe6d27e1bc10be\\/Recordings\\/RE754c1a0db0189e3e98f31148d56595b5\",\"ToState\":\"Manchester\",\"CallerCountry\":\"GB\",\"Direction\":\"inbound\",\"CallerState\":null,\"ToZip\":null,\"CallSid\":\"CA63df3deb04820235f7f7761449d273f6\",\"To\":\"+441618880834\",\"CallerZip\":null,\"ToCountry\":\"GB\",\"CalledZip\":null,\"ApiVersion\":\"2010-04-01\",\"CalledCity\":null,\"CallStatus\":\"in-progress\",\"RecordingSid\":\"RE754c1a0db0189e3e98f31148d56595b5\",\"From\":\"+448000282321\",\"AccountSid\":\"AC984ab7ddf0c2d6562dfe6d27e1bc10be\",\"CalledCountry\":\"GB\",\"CallerCity\":null,\"ApplicationSid\":\"AP833f5b0190f286e33a7cf1ae0dbf0ce2\",\"ToCity\":null,\"FromCountry\":\"GB\",\"Caller\":\"+448000282321\",\"FromCity\":null,\"CalledState\":\"Manchester\",\"FromZip\":null,\"FromState\":null,\"RecordingDuration\":\"18\"}}, 5923, 2026-08-18 10:05:23, 2026-08-18 10:05:23))","exception":"[object] (Illuminate\\Database\\UniqueConstraintViolationException(code: 23000): SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry 'CA63df3deb04820235f7f7761449d273f6' for key 'calls.calls_provider_call_sid_unique' (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_ha, SQL: insert into `calls` (`solicitor_id`, `assigned_agent_id`, `answered_by_agent_id`, `solicitor_phone_number_id`, `provider`, `provider_call_sid`, `from_number`, `to_number`, `phone_number_type_slug`, `call_type`, `queue_type`, `target_label`, `target_type`, `is_recorded`, `recording_notice_played`, `meta`, `communication_id`, `updated_at`, `created_at`) values (3, ?, ?, 4, twilio, CA63df3deb04820235f7f7761449d273f6, +448000282321, +441618880834, client, client, ?, +448000282321, Unknown Caller, 1, 0, {\"twilio_call_status\":\"in-progress\",\"twilio_direction\":\"inbound\",\"raw_payload\":{\"Called\":\"+441618880834\",\"RecordingUrl\":\"https:\\/\\/api.twilio.com\\/2010-04-01\\/Accounts\\/AC984ab7ddf0c2d6562dfe6d27e1bc10be\\/Recordings\\/RE754c1a0db0189e3e98f31148d56595b5\",\"ToState\":\"Manchester\",\"CallerCountry\":\"GB\",\"Direction\":\"inbound\",\"CallerState\":null,\"ToZip\":null,\"CallSid\":\"CA63df3deb04820235f7f7761449d273f6\",\"To\":\"+441618880834\",\"CallerZip\":null,\"ToCountry\":\"GB\",\"CalledZip\":null,\"ApiVersion\":\"2010-04-01\",\"CalledCity\":null,\"CallStatus\":\"in-progress\",\"RecordingSid\":\"RE754c1a0db0189e3e98f31148d56595b5\",\"From\":\"+448000282321\",\"AccountSid\":\"AC984ab7ddf0c2d6562dfe6d27e1bc10be\",\"CalledCountry\":\"GB\",\"CallerCity\":null,\"ApplicationSid\":\"AP833f5b0190f286e33a7cf1ae0dbf0ce2\",\"ToCity\":null,\"FromCountry\":\"GB\",\"Caller\":\"+448000282321\",\"FromCity\":null,\"CalledState\":\"Manchester\",\"FromZip\":null,\"FromState\":null,\"RecordingDuration\":\"18\"}}, 5923, 2026-08-18 10:05:23, 2026-08-18 10:05:23)) at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `ca...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `ca...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `ca...', Array, 'id')
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `ca...', Array, 'id')
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#7 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#8 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Relations/HasOneOrMany.php(391): Illuminate\\Database\\Eloquent\\Model->save()
#9 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Relations\\HasOneOrMany->{closure:Illuminate\\Database\\Eloquent\\Relations\\HasOneOrMany::create():388}(Object(App\\Models\\Communication\\Call))
#10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Relations/HasOneOrMany.php(388): tap(Object(App\\Models\\Communication\\Call), Object(Closure))
#11 /home/fintrixorcouk/public_html/ha/app/Actions/Communications/CreateInboundCommunicationAction.php(57): Illuminate\\Database\\Eloquent\\Relations\\HasOneOrMany->create(Array)
#12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Concerns/ManagesTransactions.php(35): App\\Actions\\Communications\\CreateInboundCommunicationAction->{closure:App\\Actions\\Communications\\CreateInboundCommunicationAction::handle():30}(Object(Illuminate\\Database\\MySqlConnection))
#13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/DatabaseManager.php(491): Illuminate\\Database\\Connection->transaction(Object(Closure))
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Support/Facades/Facade.php(363): Illuminate\\Database\\DatabaseManager->__call('transaction', Array)
#15 /home/fintrixorcouk/public_html/ha/app/Actions/Communications/CreateInboundCommunicationAction.php(30): Illuminate\\Support\\Facades\\Facade::__callStatic('transaction', Array)
#16 /home/fintrixorcouk/public_html/ha/app/Actions/Communications/HandleInboundCallAction.php(30): App\\Actions\\Communications\\CreateInboundCommunicationAction->handle(3, Object(App\\Models\\Communication\\SolicitorPhoneNumber), '+448000282321', NULL, Array)
#17 /home/fintrixorcouk/public_html/ha/app/Http/Controllers/Twilio/TwilioController.php(33): App\\Actions\\Communications\\HandleInboundCallAction->handle('+448000282321', '+441618880834', Array)
#18 /home/fintrixorcouk/public_html/ha/app/Http/Controllers/Twilio/TwilioController.php(17): App\\Http\\Controllers\\Twilio\\TwilioController->handleInbound(Object(Illuminate\\Http\\Request), Object(App\\Actions\\Communications\\HandleInboundCallAction))
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Twilio\\TwilioController->__invoke(Object(Illuminate\\Http\\Request), Object(App\\Actions\\Communications\\HandleInboundCallAction))
#20 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(21): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Twilio\\TwilioController), '__invoke')
#21 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingRoutingDispatcher.php(35): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->{closure:Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing::dispatch():20}()
#22 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(20): Sentry\\Laravel\\Tracing\\Routing\\TracingRoutingDispatcher->wrapRouteDispatch(Object(Closure), Object(Illuminate\\Routing\\Route))
#23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Twilio\\TwilioController), '__invoke')
#24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#27 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/VerifyTwilioWebhook.php(70): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\VerifyTwilioWebhook->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#29 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#31 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(49): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#34 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#40 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure))
#41 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#48 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#50 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#52 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/FlushEventsMiddleware.php(13): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\FlushEventsMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#55 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestIpMiddleware.php(45): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestIpMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#57 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestMiddleware.php(31): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#58 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#59 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#60 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#61 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#62 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#63 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#64 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#65 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#66 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#67 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#68 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#69 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#70 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#71 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#72 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#73 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#74 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#75 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#76 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#77 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#78 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#79 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Middleware.php(79): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#80 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Tracing\\Middleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#81 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#82 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#83 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#84 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#85 /home/fintrixorcouk/public_html/ha/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#86 {main}

[previous exception] [object] (PDOException(code: 23000): SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry 'CA63df3deb04820235f7f7761449d273f6' for key 'calls.calls_provider_call_sid_unique' at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `ca...', Array)
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `ca...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `ca...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `ca...', Array, 'id')
#5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `ca...', Array, 'id')
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Relations/HasOneOrMany.php(391): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Relations\\HasOneOrMany->{closure:Illuminate\\Database\\Eloquent\\Relations\\HasOneOrMany::create():388}(Object(App\\Models\\Communication\\Call))
#12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Relations/HasOneOrMany.php(388): tap(Object(App\\Models\\Communication\\Call), Object(Closure))
#13 /home/fintrixorcouk/public_html/ha/app/Actions/Communications/CreateInboundCommunicationAction.php(57): Illuminate\\Database\\Eloquent\\Relations\\HasOneOrMany->create(Array)
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Concerns/ManagesTransactions.php(35): App\\Actions\\Communications\\CreateInboundCommunicationAction->{closure:App\\Actions\\Communications\\CreateInboundCommunicationAction::handle():30}(Object(Illuminate\\Database\\MySqlConnection))
#15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/DatabaseManager.php(491): Illuminate\\Database\\Connection->transaction(Object(Closure))
#16 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Support/Facades/Facade.php(363): Illuminate\\Database\\DatabaseManager->__call('transaction', Array)
#17 /home/fintrixorcouk/public_html/ha/app/Actions/Communications/CreateInboundCommunicationAction.php(30): Illuminate\\Support\\Facades\\Facade::__callStatic('transaction', Array)
#18 /home/fintrixorcouk/public_html/ha/app/Actions/Communications/HandleInboundCallAction.php(30): App\\Actions\\Communications\\CreateInboundCommunicationAction->handle(3, Object(App\\Models\\Communication\\SolicitorPhoneNumber), '+448000282321', NULL, Array)
#19 /home/fintrixorcouk/public_html/ha/app/Http/Controllers/Twilio/TwilioController.php(33): App\\Actions\\Communications\\HandleInboundCallAction->handle('+448000282321', '+441618880834', Array)
#20 /home/fintrixorcouk/public_html/ha/app/Http/Controllers/Twilio/TwilioController.php(17): App\\Http\\Controllers\\Twilio\\TwilioController->handleInbound(Object(Illuminate\\Http\\Request), Object(App\\Actions\\Communications\\HandleInboundCallAction))
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Twilio\\TwilioController->__invoke(Object(Illuminate\\Http\\Request), Object(App\\Actions\\Communications\\HandleInboundCallAction))
#22 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(21): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Twilio\\TwilioController), '__invoke')
#23 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingRoutingDispatcher.php(35): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->{closure:Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing::dispatch():20}()
#24 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(20): Sentry\\Laravel\\Tracing\\Routing\\TracingRoutingDispatcher->wrapRouteDispatch(Object(Closure), Object(Illuminate\\Routing\\Route))
#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Twilio\\TwilioController), '__invoke')
#26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/VerifyTwilioWebhook.php(70): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\VerifyTwilioWebhook->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#31 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#33 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(49): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#34 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#40 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#41 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#42 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure))
#43 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#50 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#52 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/FlushEventsMiddleware.php(13): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\FlushEventsMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#57 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestIpMiddleware.php(45): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#58 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestIpMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#59 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestMiddleware.php(31): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#60 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#61 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#62 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#63 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#64 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#65 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#66 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#67 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#68 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#69 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#70 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#71 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#72 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#73 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#74 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#75 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#76 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#77 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#78 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#79 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#80 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#81 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Middleware.php(79): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#82 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Tracing\\Middleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#83 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#84 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#85 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#86 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#87 /home/fintrixorcouk/public_html/ha/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#88 {main}
"} 
[2026-08-18 10:05:24] production.DEBUG: Twilio Request {"Called":"+441618880834","RecordingUrl":"https://api.twilio.com/2010-04-01/Accounts/AC984ab7ddf0c2d6562dfe6d27e1bc10be/Recordings/RE14c0101f72e2032f56361f5eac840a74","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":null,"ToZip":null,"CallSid":"CA849a00236d69fc699c3033c6edd04956","To":"+441618880834","CallerZip":null,"ToCountry":"GB","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"in-progress","RecordingSid":"RE14c0101f72e2032f56361f5eac840a74","From":"+448000282321","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+448000282321","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":null,"RecordingDuration":"18"} 
[2026-08-18 10:05:24] production.ERROR: TwilioController: failed to handle inbound call. {"from":"+448000282321","to":"+441618880834","error":"SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry 'CA849a00236d69fc699c3033c6edd04956' for key 'calls.calls_provider_call_sid_unique' (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_ha, SQL: insert into `calls` (`solicitor_id`, `assigned_agent_id`, `answered_by_agent_id`, `solicitor_phone_number_id`, `provider`, `provider_call_sid`, `from_number`, `to_number`, `phone_number_type_slug`, `call_type`, `queue_type`, `target_label`, `target_type`, `is_recorded`, `recording_notice_played`, `meta`, `communication_id`, `updated_at`, `created_at`) values (3, ?, ?, 4, twilio, CA849a00236d69fc699c3033c6edd04956, +448000282321, +441618880834, client, client, ?, +448000282321, Unknown Caller, 1, 0, {\"twilio_call_status\":\"in-progress\",\"twilio_direction\":\"inbound\",\"raw_payload\":{\"Called\":\"+441618880834\",\"RecordingUrl\":\"https:\\/\\/api.twilio.com\\/2010-04-01\\/Accounts\\/AC984ab7ddf0c2d6562dfe6d27e1bc10be\\/Recordings\\/RE14c0101f72e2032f56361f5eac840a74\",\"ToState\":\"Manchester\",\"CallerCountry\":\"GB\",\"Direction\":\"inbound\",\"CallerState\":null,\"ToZip\":null,\"CallSid\":\"CA849a00236d69fc699c3033c6edd04956\",\"To\":\"+441618880834\",\"CallerZip\":null,\"ToCountry\":\"GB\",\"CalledZip\":null,\"ApiVersion\":\"2010-04-01\",\"CalledCity\":null,\"CallStatus\":\"in-progress\",\"RecordingSid\":\"RE14c0101f72e2032f56361f5eac840a74\",\"From\":\"+448000282321\",\"AccountSid\":\"AC984ab7ddf0c2d6562dfe6d27e1bc10be\",\"CalledCountry\":\"GB\",\"CallerCity\":null,\"ApplicationSid\":\"AP833f5b0190f286e33a7cf1ae0dbf0ce2\",\"ToCity\":null,\"FromCountry\":\"GB\",\"Caller\":\"+448000282321\",\"FromCity\":null,\"CalledState\":\"Manchester\",\"FromZip\":null,\"FromState\":null,\"RecordingDuration\":\"18\"}}, 5924, 2026-08-18 10:05:24, 2026-08-18 10:05:24))","exception":"[object] (Illuminate\\Database\\UniqueConstraintViolationException(code: 23000): SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry 'CA849a00236d69fc699c3033c6edd04956' for key 'calls.calls_provider_call_sid_unique' (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_ha, SQL: insert into `calls` (`solicitor_id`, `assigned_agent_id`, `answered_by_agent_id`, `solicitor_phone_number_id`, `provider`, `provider_call_sid`, `from_number`, `to_number`, `phone_number_type_slug`, `call_type`, `queue_type`, `target_label`, `target_type`, `is_recorded`, `recording_notice_played`, `meta`, `communication_id`, `updated_at`, `created_at`) values (3, ?, ?, 4, twilio, CA849a00236d69fc699c3033c6edd04956, +448000282321, +441618880834, client, client, ?, +448000282321, Unknown Caller, 1, 0, {\"twilio_call_status\":\"in-progress\",\"twilio_direction\":\"inbound\",\"raw_payload\":{\"Called\":\"+441618880834\",\"RecordingUrl\":\"https:\\/\\/api.twilio.com\\/2010-04-01\\/Accounts\\/AC984ab7ddf0c2d6562dfe6d27e1bc10be\\/Recordings\\/RE14c0101f72e2032f56361f5eac840a74\",\"ToState\":\"Manchester\",\"CallerCountry\":\"GB\",\"Direction\":\"inbound\",\"CallerState\":null,\"ToZip\":null,\"CallSid\":\"CA849a00236d69fc699c3033c6edd04956\",\"To\":\"+441618880834\",\"CallerZip\":null,\"ToCountry\":\"GB\",\"CalledZip\":null,\"ApiVersion\":\"2010-04-01\",\"CalledCity\":null,\"CallStatus\":\"in-progress\",\"RecordingSid\":\"RE14c0101f72e2032f56361f5eac840a74\",\"From\":\"+448000282321\",\"AccountSid\":\"AC984ab7ddf0c2d6562dfe6d27e1bc10be\",\"CalledCountry\":\"GB\",\"CallerCity\":null,\"ApplicationSid\":\"AP833f5b0190f286e33a7cf1ae0dbf0ce2\",\"ToCity\":null,\"FromCountry\":\"GB\",\"Caller\":\"+448000282321\",\"FromCity\":null,\"CalledState\":\"Manchester\",\"FromZip\":null,\"FromState\":null,\"RecordingDuration\":\"18\"}}, 5924, 2026-08-18 10:05:24, 2026-08-18 10:05:24)) at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `ca...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `ca...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `ca...', Array, 'id')
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `ca...', Array, 'id')
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#7 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#8 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Relations/HasOneOrMany.php(391): Illuminate\\Database\\Eloquent\\Model->save()
#9 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Relations\\HasOneOrMany->{closure:Illuminate\\Database\\Eloquent\\Relations\\HasOneOrMany::create():388}(Object(App\\Models\\Communication\\Call))
#10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Relations/HasOneOrMany.php(388): tap(Object(App\\Models\\Communication\\Call), Object(Closure))
#11 /home/fintrixorcouk/public_html/ha/app/Actions/Communications/CreateInboundCommunicationAction.php(57): Illuminate\\Database\\Eloquent\\Relations\\HasOneOrMany->create(Array)
#12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Concerns/ManagesTransactions.php(35): App\\Actions\\Communications\\CreateInboundCommunicationAction->{closure:App\\Actions\\Communications\\CreateInboundCommunicationAction::handle():30}(Object(Illuminate\\Database\\MySqlConnection))
#13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/DatabaseManager.php(491): Illuminate\\Database\\Connection->transaction(Object(Closure))
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Support/Facades/Facade.php(363): Illuminate\\Database\\DatabaseManager->__call('transaction', Array)
#15 /home/fintrixorcouk/public_html/ha/app/Actions/Communications/CreateInboundCommunicationAction.php(30): Illuminate\\Support\\Facades\\Facade::__callStatic('transaction', Array)
#16 /home/fintrixorcouk/public_html/ha/app/Actions/Communications/HandleInboundCallAction.php(30): App\\Actions\\Communications\\CreateInboundCommunicationAction->handle(3, Object(App\\Models\\Communication\\SolicitorPhoneNumber), '+448000282321', NULL, Array)
#17 /home/fintrixorcouk/public_html/ha/app/Http/Controllers/Twilio/TwilioController.php(33): App\\Actions\\Communications\\HandleInboundCallAction->handle('+448000282321', '+441618880834', Array)
#18 /home/fintrixorcouk/public_html/ha/app/Http/Controllers/Twilio/TwilioController.php(17): App\\Http\\Controllers\\Twilio\\TwilioController->handleInbound(Object(Illuminate\\Http\\Request), Object(App\\Actions\\Communications\\HandleInboundCallAction))
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Twilio\\TwilioController->__invoke(Object(Illuminate\\Http\\Request), Object(App\\Actions\\Communications\\HandleInboundCallAction))
#20 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(21): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Twilio\\TwilioController), '__invoke')
#21 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingRoutingDispatcher.php(35): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->{closure:Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing::dispatch():20}()
#22 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(20): Sentry\\Laravel\\Tracing\\Routing\\TracingRoutingDispatcher->wrapRouteDispatch(Object(Closure), Object(Illuminate\\Routing\\Route))
#23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Twilio\\TwilioController), '__invoke')
#24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#27 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/VerifyTwilioWebhook.php(70): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\VerifyTwilioWebhook->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#29 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#31 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(49): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#34 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#40 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure))
#41 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#48 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#50 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#52 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/FlushEventsMiddleware.php(13): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\FlushEventsMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#55 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestIpMiddleware.php(45): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestIpMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#57 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestMiddleware.php(31): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#58 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#59 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#60 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#61 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#62 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#63 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#64 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#65 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#66 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#67 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#68 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#69 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#70 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#71 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#72 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#73 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#74 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#75 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#76 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#77 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#78 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#79 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Middleware.php(79): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#80 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Tracing\\Middleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#81 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#82 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#83 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#84 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#85 /home/fintrixorcouk/public_html/ha/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#86 {main}

[previous exception] [object] (PDOException(code: 23000): SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry 'CA849a00236d69fc699c3033c6edd04956' for key 'calls.calls_provider_call_sid_unique' at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `ca...', Array)
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `ca...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `ca...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `ca...', Array, 'id')
#5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `ca...', Array, 'id')
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Relations/HasOneOrMany.php(391): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Relations\\HasOneOrMany->{closure:Illuminate\\Database\\Eloquent\\Relations\\HasOneOrMany::create():388}(Object(App\\Models\\Communication\\Call))
#12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Relations/HasOneOrMany.php(388): tap(Object(App\\Models\\Communication\\Call), Object(Closure))
#13 /home/fintrixorcouk/public_html/ha/app/Actions/Communications/CreateInboundCommunicationAction.php(57): Illuminate\\Database\\Eloquent\\Relations\\HasOneOrMany->create(Array)
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Concerns/ManagesTransactions.php(35): App\\Actions\\Communications\\CreateInboundCommunicationAction->{closure:App\\Actions\\Communications\\CreateInboundCommunicationAction::handle():30}(Object(Illuminate\\Database\\MySqlConnection))
#15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/DatabaseManager.php(491): Illuminate\\Database\\Connection->transaction(Object(Closure))
#16 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Support/Facades/Facade.php(363): Illuminate\\Database\\DatabaseManager->__call('transaction', Array)
#17 /home/fintrixorcouk/public_html/ha/app/Actions/Communications/CreateInboundCommunicationAction.php(30): Illuminate\\Support\\Facades\\Facade::__callStatic('transaction', Array)
#18 /home/fintrixorcouk/public_html/ha/app/Actions/Communications/HandleInboundCallAction.php(30): App\\Actions\\Communications\\CreateInboundCommunicationAction->handle(3, Object(App\\Models\\Communication\\SolicitorPhoneNumber), '+448000282321', NULL, Array)
#19 /home/fintrixorcouk/public_html/ha/app/Http/Controllers/Twilio/TwilioController.php(33): App\\Actions\\Communications\\HandleInboundCallAction->handle('+448000282321', '+441618880834', Array)
#20 /home/fintrixorcouk/public_html/ha/app/Http/Controllers/Twilio/TwilioController.php(17): App\\Http\\Controllers\\Twilio\\TwilioController->handleInbound(Object(Illuminate\\Http\\Request), Object(App\\Actions\\Communications\\HandleInboundCallAction))
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Twilio\\TwilioController->__invoke(Object(Illuminate\\Http\\Request), Object(App\\Actions\\Communications\\HandleInboundCallAction))
#22 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(21): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Twilio\\TwilioController), '__invoke')
#23 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingRoutingDispatcher.php(35): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->{closure:Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing::dispatch():20}()
#24 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(20): Sentry\\Laravel\\Tracing\\Routing\\TracingRoutingDispatcher->wrapRouteDispatch(Object(Closure), Object(Illuminate\\Routing\\Route))
#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Twilio\\TwilioController), '__invoke')
#26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/VerifyTwilioWebhook.php(70): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\VerifyTwilioWebhook->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#31 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#33 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(49): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#34 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#40 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#41 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#42 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure))
#43 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#50 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#52 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/FlushEventsMiddleware.php(13): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\FlushEventsMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#57 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestIpMiddleware.php(45): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#58 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestIpMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#59 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestMiddleware.php(31): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#60 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#61 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#62 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#63 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#64 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#65 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#66 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#67 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#68 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#69 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#70 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#71 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#72 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#73 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#74 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#75 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#76 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#77 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#78 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#79 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#80 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#81 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Middleware.php(79): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#82 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Tracing\\Middleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#83 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#84 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#85 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#86 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#87 /home/fintrixorcouk/public_html/ha/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#88 {main}
"} 
[2026-08-18 10:05:27] production.INFO: AutoTranscribeRecordingJob: submitted recording 4103 → AssemblyAI 5bd4bc09-8bec-404f-9b19-63f66fefeee4  
[2026-08-18 10:05:29] production.INFO: AutoTranscribeRecordingJob: submitted recording 4104 → AssemblyAI c29c4319-55b6-4837-bcc5-f619abbc2d46  
[2026-08-18 10:06:28] production.DEBUG: CheckTranscriptionStatusJob: recording 4103 → AssemblyAI status=completed (check #0)  
[2026-08-18 10:06:28] production.INFO: CheckTranscriptionStatusJob: completed for recording 4103 after 0 checks.  
[2026-08-18 10:06:28] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4103. {"status":404,"body":"Not found"} 
[2026-08-18 10:06:29] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 4103  
[2026-08-18 10:06:29] production.DEBUG: CheckTranscriptionStatusJob: recording 4104 → AssemblyAI status=completed (check #0)  
[2026-08-18 10:06:29] production.INFO: CheckTranscriptionStatusJob: completed for recording 4104 after 0 checks.  
[2026-08-18 10:06:30] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4104. {"status":404,"body":"Not found"} 
[2026-08-18 10:06:30] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 4104  
[2026-08-18 10:06:37] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 10:11:17] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_2"} 
[2026-08-18 10:11:31] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 10:11:34] production.INFO: NotifyCaseHandlersOfEmailJob: ensured handler tasks for message 18832 (client 1103, 1 handler(s)).  
[2026-08-18 10:11:34] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-18 10:12:19] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 10:12:24] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_2"} 
[2026-08-18 10:12:47] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_2"} 
[2026-08-18 10:13:53] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 10:13:55] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 10:14:03] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAa1fe9c59faa1433625cabe99c2df1c00","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5925"} 
[2026-08-18 10:14:03] production.DEBUG: TwilioController: handleOutbound {"call_id":5925,"CallSid":"CAa1fe9c59faa1433625cabe99c2df1c00","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAa1fe9c59faa1433625cabe99c2df1c00","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5925"}} 
[2026-08-18 10:14:04] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA8dacdd9210e1742a1a4747efee5a960f","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5926"} 
[2026-08-18 10:14:04] production.DEBUG: TwilioController: handleOutbound {"call_id":5926,"CallSid":"CA8dacdd9210e1742a1a4747efee5a960f","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA8dacdd9210e1742a1a4747efee5a960f","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5926"}} 
[2026-08-18 10:14:31] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 10:14:56] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 10:15:05] production.INFO: AutoTranscribeRecordingJob: submitted recording 4105 → AssemblyAI 974f3b5f-f6c8-46bf-9107-4a8f89f73729  
[2026-08-18 10:15:11] production.INFO: AutoTranscribeRecordingJob: submitted recording 4106 → AssemblyAI 45f03a86-85fd-4ae7-91a7-af97e11c8b8b  
[2026-08-18 10:16:05] production.DEBUG: CheckTranscriptionStatusJob: recording 4105 → AssemblyAI status=completed (check #0)  
[2026-08-18 10:16:05] production.INFO: CheckTranscriptionStatusJob: completed for recording 4105 after 0 checks.  
[2026-08-18 10:16:06] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4105. {"status":404,"body":"Not found"} 
[2026-08-18 10:16:07] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 4105  
[2026-08-18 10:16:09] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 10:16:12] production.DEBUG: CheckTranscriptionStatusJob: recording 4106 → AssemblyAI status=completed (check #0)  
[2026-08-18 10:16:12] production.INFO: CheckTranscriptionStatusJob: completed for recording 4106 after 0 checks.  
[2026-08-18 10:16:12] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4106. {"status":404,"body":"Not found"} 
[2026-08-18 10:16:12] production.INFO: ClassifyAndScoreCallJob: skipping recording 4106 — too short to classify (duration=28s, words=72).  
[2026-08-18 10:16:30] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA0747acba672e5ba0193910baa9042a9f","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5927"} 
[2026-08-18 10:16:30] production.DEBUG: TwilioController: handleOutbound {"call_id":5927,"CallSid":"CA0747acba672e5ba0193910baa9042a9f","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA0747acba672e5ba0193910baa9042a9f","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5927"}} 
[2026-08-18 10:16:31] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 10:16:31] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-08-18 10:16:56] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAf694065cf6707edad491813c2ba016be","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5928"} 
[2026-08-18 10:16:56] production.DEBUG: TwilioController: handleOutbound {"call_id":5928,"CallSid":"CAf694065cf6707edad491813c2ba016be","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAf694065cf6707edad491813c2ba016be","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5928"}} 
[2026-08-18 10:16:57] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 10:17:43] production.INFO: AutoTranscribeRecordingJob: submitted recording 4107 → AssemblyAI 69c0fe31-033e-45cb-8143-6657af49f356  
[2026-08-18 10:17:46] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-08-18 10:17:51] production.INFO: AutoTranscribeRecordingJob: submitted recording 4108 → AssemblyAI a662ec22-8055-4ad1-b783-986bd4769212  
[2026-08-18 10:18:03] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-08-18 10:18:26] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-08-18 10:18:30] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-08-18 10:18:33] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-08-18 10:18:37] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-08-18 10:18:42] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-08-18 10:18:43] production.DEBUG: CheckTranscriptionStatusJob: recording 4107 → AssemblyAI status=completed (check #0)  
[2026-08-18 10:18:43] production.INFO: CheckTranscriptionStatusJob: completed for recording 4107 after 0 checks.  
[2026-08-18 10:18:44] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4107. {"status":404,"body":"Not found"} 
[2026-08-18 10:18:45] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 4107  
[2026-08-18 10:18:47] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-08-18 10:18:51] production.DEBUG: CheckTranscriptionStatusJob: recording 4108 → AssemblyAI status=completed (check #0)  
[2026-08-18 10:18:51] production.INFO: CheckTranscriptionStatusJob: completed for recording 4108 after 0 checks.  
[2026-08-18 10:18:52] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4108. {"status":404,"body":"Not found"} 
[2026-08-18 10:18:52] production.INFO: ClassifyAndScoreCallJob: skipping recording 4108 — too short to classify (duration=28s, words=89).  
[2026-08-18 10:18:54] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-08-18 10:18:59] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-08-18 10:19:06] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-08-18 10:19:10] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-08-18 10:19:17] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-08-18 10:19:22] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA28f321e2b36eef6b79e90e464582b02e","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5929"} 
[2026-08-18 10:19:22] production.DEBUG: TwilioController: handleOutbound {"call_id":5929,"CallSid":"CA28f321e2b36eef6b79e90e464582b02e","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA28f321e2b36eef6b79e90e464582b02e","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5929"}} 
[2026-08-18 10:19:56] production.INFO: AutoTranscribeRecordingJob: submitted recording 4109 → AssemblyAI 27a2922e-ac48-4b61-96f7-6e3d60dd573c  
[2026-08-18 10:20:09] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_29","CallStatus":"ringing","From":"client:agent_production_29","CallSid":"CA0aef5a4bf4f03130cb68c0867a17c68c","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5930"} 
[2026-08-18 10:20:09] production.DEBUG: TwilioController: handleOutbound {"call_id":5930,"CallSid":"CA0aef5a4bf4f03130cb68c0867a17c68c","From":"client:agent_production_29","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_29","CallStatus":"ringing","From":"client:agent_production_29","CallSid":"CA0aef5a4bf4f03130cb68c0867a17c68c","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5930"}} 
[2026-08-18 10:20:56] production.DEBUG: CheckTranscriptionStatusJob: recording 4109 → AssemblyAI status=completed (check #0)  
[2026-08-18 10:20:56] production.INFO: CheckTranscriptionStatusJob: completed for recording 4109 after 0 checks.  
[2026-08-18 10:20:57] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4109. {"status":404,"body":"Not found"} 
[2026-08-18 10:20:57] production.INFO: ClassifyAndScoreCallJob: skipping recording 4109 — too short to classify (duration=25s, words=34).  
[2026-08-18 10:21:08] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-08-18 10:21:09] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-08-18 10:21:17] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-08-18 10:21:57] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 10:22:28] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA3cdf22ec7c949e971dd3dbf3f945ecc8","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5931"} 
[2026-08-18 10:22:28] production.DEBUG: TwilioController: handleOutbound {"call_id":5931,"CallSid":"CA3cdf22ec7c949e971dd3dbf3f945ecc8","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA3cdf22ec7c949e971dd3dbf3f945ecc8","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5931"}} 
[2026-08-18 10:23:44] production.INFO: AutoTranscribeRecordingJob: submitted recording 4110 → AssemblyAI 8e4d6a09-6c5b-4fe9-8277-2de7e904f2c2  
[2026-08-18 10:24:45] production.DEBUG: CheckTranscriptionStatusJob: recording 4110 → AssemblyAI status=completed (check #0)  
[2026-08-18 10:24:45] production.INFO: CheckTranscriptionStatusJob: completed for recording 4110 after 0 checks.  
[2026-08-18 10:24:45] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4110. {"status":404,"body":"Not found"} 
[2026-08-18 10:24:46] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 4110  
[2026-08-18 10:25:20] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-08-18 10:25:21] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 10:25:24] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-08-18 10:25:45] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-08-18 10:25:53] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA17ccfbe0a87bffcfeeac289df9982b78","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5932"} 
[2026-08-18 10:25:53] production.DEBUG: TwilioController: handleOutbound {"call_id":5932,"CallSid":"CA17ccfbe0a87bffcfeeac289df9982b78","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA17ccfbe0a87bffcfeeac289df9982b78","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5932"}} 
[2026-08-18 10:26:53] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-18 10:27:25] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-08-18 10:27:28] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 10:27:31] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 10:28:37] production.DEBUG: Twilio Request {"Called":"+441618880834","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":null,"ToZip":null,"CallSid":"CAc34919856b76b98ff3e88ca50607dfca","To":"+441618880834","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0FjMzQ5MTk4NTZiNzZiOThmZjNlODhjYTUwNjA3ZGZjYSIsImZyb20iOiIrNDQ3NTE1OTYyMTI3IiwidG8iOiIrNDQxNjE4ODgwODM0IiwiaWF0IjoiMTc4NzA0NTMxNiJ9.0qngQmbxKXzuxcTHXYL6VDjSBbABHfHvy-6pKErYbYxR6i90TiF_lBIvY04-hHna5u8479mbJGy1MdN6EQfhiw%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+447515962127","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+447515962127","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":null} 
[2026-08-18 10:28:55] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} 
[2026-08-18 10:29:06] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} 
[2026-08-18 10:29:17] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 10:29:23] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 10:34:21] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA50c0a2dc2fa1be5799e292671539f8d6","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5934"} 
[2026-08-18 10:34:21] production.DEBUG: TwilioController: handleOutbound {"call_id":5934,"CallSid":"CA50c0a2dc2fa1be5799e292671539f8d6","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA50c0a2dc2fa1be5799e292671539f8d6","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5934"}} 
[2026-08-18 10:35:01] production.INFO: AutoTranscribeRecordingJob: submitted recording 4111 → AssemblyAI 6d15f0c7-9fbb-4194-8bf9-5bfc3bd22692  
[2026-08-18 10:36:01] production.DEBUG: CheckTranscriptionStatusJob: recording 4111 → AssemblyAI status=completed (check #0)  
[2026-08-18 10:36:01] production.INFO: CheckTranscriptionStatusJob: completed for recording 4111 after 0 checks.  
[2026-08-18 10:36:02] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4111. {"status":404,"body":"Not found"} 
[2026-08-18 10:36:04] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 4111  
[2026-08-18 10:36:16] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA974248e8d35ab23f61b0ebaf019ad180","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5935"} 
[2026-08-18 10:36:16] production.DEBUG: TwilioController: handleOutbound {"call_id":5935,"CallSid":"CA974248e8d35ab23f61b0ebaf019ad180","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA974248e8d35ab23f61b0ebaf019ad180","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5935"}} 
[2026-08-18 10:37:03] production.INFO: AutoTranscribeRecordingJob: submitted recording 4112 → AssemblyAI 44816025-362a-4d66-84be-449c7cd6db41  
[2026-08-18 10:37:59] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-18 10:37:59] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-18 10:38:03] production.DEBUG: CheckTranscriptionStatusJob: recording 4112 → AssemblyAI status=completed (check #0)  
[2026-08-18 10:38:03] production.INFO: CheckTranscriptionStatusJob: completed for recording 4112 after 0 checks.  
[2026-08-18 10:38:04] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4112. {"status":404,"body":"Not found"} 
[2026-08-18 10:38:05] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 4112  
[2026-08-18 10:40:07] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA02fea66882fc578ab8fa00f345ae0dd2","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5936"} 
[2026-08-18 10:40:07] production.DEBUG: TwilioController: handleOutbound {"call_id":5936,"CallSid":"CA02fea66882fc578ab8fa00f345ae0dd2","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA02fea66882fc578ab8fa00f345ae0dd2","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5936"}} 
[2026-08-18 10:41:25] production.INFO: AutoTranscribeRecordingJob: submitted recording 4113 → AssemblyAI 531ffebc-e056-47e0-af81-7a770ea2492d  
[2026-08-18 10:42:01] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0A3ZJ781YW081AY9H4NRGA2"} 
[2026-08-18 10:42:01] production.INFO: eSign webhook unmatched document {"document_id":"01M0A3ZJ781YW081AY9H4NRGA2"} 
[2026-08-18 10:42:02] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0A3ZJ9SX0K4H1D7AT2EZZ81"} 
[2026-08-18 10:42:02] production.INFO: eSign webhook unmatched document {"document_id":"01M0A3ZJ9SX0K4H1D7AT2EZZ81"} 
[2026-08-18 10:42:02] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0A3ZJA65HT89W57N9S52A7F"} 
[2026-08-18 10:42:02] production.INFO: eSign webhook unmatched document {"document_id":"01M0A3ZJA65HT89W57N9S52A7F"} 
[2026-08-18 10:42:03] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0A3ZJAJCEHZNTCX0AV0M7PQ"} 
[2026-08-18 10:42:03] production.INFO: eSign webhook unmatched document {"document_id":"01M0A3ZJAJCEHZNTCX0AV0M7PQ"} 
[2026-08-18 10:42:04] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0A3ZJCJS9MGXYNP0SMQ4S4Y"} 
[2026-08-18 10:42:04] production.INFO: eSign webhook unmatched document {"document_id":"01M0A3ZJCJS9MGXYNP0SMQ4S4Y"} 
[2026-08-18 10:42:04] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0A3ZJDJ2EDXZRZVTYVTKDR0"} 
[2026-08-18 10:42:04] production.INFO: eSign webhook unmatched document {"document_id":"01M0A3ZJDJ2EDXZRZVTYVTKDR0"} 
[2026-08-18 10:42:05] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0A3ZJE1NN0DJHYB0SVAB4YP"} 
[2026-08-18 10:42:05] production.INFO: eSign webhook unmatched document {"document_id":"01M0A3ZJE1NN0DJHYB0SVAB4YP"} 
[2026-08-18 10:42:11] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0A3ZJ781YW081AY9H4NRGA2"} 
[2026-08-18 10:42:11] production.INFO: eSign webhook unmatched document {"document_id":"01M0A3ZJ781YW081AY9H4NRGA2"} 
[2026-08-18 10:42:12] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0A3ZJ9SX0K4H1D7AT2EZZ81"} 
[2026-08-18 10:42:12] production.INFO: eSign webhook unmatched document {"document_id":"01M0A3ZJ9SX0K4H1D7AT2EZZ81"} 
[2026-08-18 10:42:13] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0A3ZJA65HT89W57N9S52A7F"} 
[2026-08-18 10:42:13] production.INFO: eSign webhook unmatched document {"document_id":"01M0A3ZJA65HT89W57N9S52A7F"} 
[2026-08-18 10:42:13] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0A3ZJAJCEHZNTCX0AV0M7PQ"} 
[2026-08-18 10:42:13] production.INFO: eSign webhook unmatched document {"document_id":"01M0A3ZJAJCEHZNTCX0AV0M7PQ"} 
[2026-08-18 10:42:14] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0A3ZJCJS9MGXYNP0SMQ4S4Y"} 
[2026-08-18 10:42:14] production.INFO: eSign webhook unmatched document {"document_id":"01M0A3ZJCJS9MGXYNP0SMQ4S4Y"} 
[2026-08-18 10:42:15] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0A3ZJDJ2EDXZRZVTYVTKDR0"} 
[2026-08-18 10:42:15] production.INFO: eSign webhook unmatched document {"document_id":"01M0A3ZJDJ2EDXZRZVTYVTKDR0"} 
[2026-08-18 10:42:15] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0A3ZJE1NN0DJHYB0SVAB4YP"} 
[2026-08-18 10:42:15] production.INFO: eSign webhook unmatched document {"document_id":"01M0A3ZJE1NN0DJHYB0SVAB4YP"} 
[2026-08-18 10:42:25] production.DEBUG: CheckTranscriptionStatusJob: recording 4113 → AssemblyAI status=completed (check #0)  
[2026-08-18 10:42:25] production.INFO: CheckTranscriptionStatusJob: completed for recording 4113 after 0 checks.  
[2026-08-18 10:42:26] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4113. {"status":404,"body":"Not found"} 
[2026-08-18 10:42:27] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 4113  
[2026-08-18 10:42:28] production.INFO: eSign signing-link email: firing trigger (single request link) {"contract_request_id":1025,"documents":7,"has_signing_url":true} 
[2026-08-18 10:42:31] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01M0A3ZJ781YW081AY9H4NRGA2"} 
[2026-08-18 10:42:32] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01M0A3ZJ9SX0K4H1D7AT2EZZ81"} 
[2026-08-18 10:42:32] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01M0A3ZJA65HT89W57N9S52A7F"} 
[2026-08-18 10:42:33] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01M0A3ZJAJCEHZNTCX0AV0M7PQ"} 
[2026-08-18 10:42:33] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01M0A3ZJCJS9MGXYNP0SMQ4S4Y"} 
[2026-08-18 10:42:34] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01M0A3ZJDJ2EDXZRZVTYVTKDR0"} 
[2026-08-18 10:42:35] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01M0A3ZJE1NN0DJHYB0SVAB4YP"} 
[2026-08-18 10:43:14] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0A3ZJ781YW081AY9H4NRGA2"} 
[2026-08-18 10:43:15] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0A3ZJ9SX0K4H1D7AT2EZZ81"} 
[2026-08-18 10:43:16] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0A3ZJA65HT89W57N9S52A7F"} 
[2026-08-18 10:43:16] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0A3ZJAJCEHZNTCX0AV0M7PQ"} 
[2026-08-18 10:43:17] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0A3ZJCJS9MGXYNP0SMQ4S4Y"} 
[2026-08-18 10:43:18] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0A3ZJDJ2EDXZRZVTYVTKDR0"} 
[2026-08-18 10:43:18] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0A3ZJE1NN0DJHYB0SVAB4YP"} 
[2026-08-18 10:43:29] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-08-18 10:43:30] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-08-18 10:43:36] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-08-18 10:43:46] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_2"} 
[2026-08-18 10:43:51] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_2"} 
[2026-08-18 10:45:11] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_2"} 
[2026-08-18 10:45:27] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_2"} 
[2026-08-18 10:45:48] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA07452c5f67f22a64b3f777e2ca423748","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5937"} 
[2026-08-18 10:45:48] production.DEBUG: TwilioController: handleOutbound {"call_id":5937,"CallSid":"CA07452c5f67f22a64b3f777e2ca423748","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA07452c5f67f22a64b3f777e2ca423748","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5937"}} 
[2026-08-18 10:46:16] production.INFO: AutoTranscribeRecordingJob: submitted recording 4114 → AssemblyAI 6f2ba723-d4df-4ca4-983f-f5e35a3b59e5  
[2026-08-18 10:46:19] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-18 10:46:52] production.INFO: AutoTranscribeRecordingJob: submitted recording 4115 → AssemblyAI b7c750d9-960a-433b-844b-f83b6060658a  
[2026-08-18 10:46:52] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAed8884239ac2991b5ddc32fbae90893c","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5938"} 
[2026-08-18 10:46:52] production.DEBUG: TwilioController: handleOutbound {"call_id":5938,"CallSid":"CAed8884239ac2991b5ddc32fbae90893c","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAed8884239ac2991b5ddc32fbae90893c","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5938"}} 
[2026-08-18 10:47:17] production.DEBUG: CheckTranscriptionStatusJob: recording 4114 → AssemblyAI status=completed (check #0)  
[2026-08-18 10:47:17] production.INFO: CheckTranscriptionStatusJob: completed for recording 4114 after 0 checks.  
[2026-08-18 10:47:17] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4114. {"status":404,"body":"Not found"} 
[2026-08-18 10:47:18] production.DEBUG: ClassifyAndScoreCallJob: recording 4114 marked 'initial' by agent disposition; skipping classifier.  
[2026-08-18 10:47:47] production.INFO: AutoTranscribeRecordingJob: submitted recording 4116 → AssemblyAI 8f34f653-1597-4e4a-b7ee-350aff6243ff  
[2026-08-18 10:47:53] production.DEBUG: CheckTranscriptionStatusJob: recording 4115 → AssemblyAI status=completed (check #0)  
[2026-08-18 10:47:53] production.INFO: CheckTranscriptionStatusJob: completed for recording 4115 after 0 checks.  
[2026-08-18 10:47:53] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4115. {"status":404,"body":"Not found"} 
[2026-08-18 10:47:53] production.INFO: ClassifyAndScoreCallJob: skipping recording 4115 — too short to classify (duration=25s, words=62).  
[2026-08-18 10:48:14] production.DEBUG: ClassifyAndScoreCallJob: scorer returned for recording 4114. {"total_score":72,"risk_rating":"compliance_concern","has_sections":true} 
[2026-08-18 10:48:47] production.DEBUG: CheckTranscriptionStatusJob: recording 4116 → AssemblyAI status=completed (check #0)  
[2026-08-18 10:48:47] production.INFO: CheckTranscriptionStatusJob: completed for recording 4116 after 0 checks.  
[2026-08-18 10:48:48] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4116. {"status":404,"body":"Not found"} 
[2026-08-18 10:48:49] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 4116  
[2026-08-18 10:49:17] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAf7604fee8dcd5630af28e7c001194e1c","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5939"} 
[2026-08-18 10:49:17] production.DEBUG: TwilioController: handleOutbound {"call_id":5939,"CallSid":"CAf7604fee8dcd5630af28e7c001194e1c","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAf7604fee8dcd5630af28e7c001194e1c","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5939"}} 
[2026-08-18 10:49:59] production.INFO: AutoTranscribeRecordingJob: submitted recording 4117 → AssemblyAI 5d8a8753-9963-4ceb-873e-d5f4034f7662  
[2026-08-18 10:50:12] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-18 10:50:51] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAe3947e002566a72dfb200dccad4f5a5f","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5940"} 
[2026-08-18 10:50:51] production.DEBUG: TwilioController: handleOutbound {"call_id":5940,"CallSid":"CAe3947e002566a72dfb200dccad4f5a5f","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAe3947e002566a72dfb200dccad4f5a5f","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5940"}} 
[2026-08-18 10:51:00] production.DEBUG: CheckTranscriptionStatusJob: recording 4117 → AssemblyAI status=completed (check #0)  
[2026-08-18 10:51:00] production.INFO: CheckTranscriptionStatusJob: completed for recording 4117 after 0 checks.  
[2026-08-18 10:51:00] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4117. {"status":404,"body":"Not found"} 
[2026-08-18 10:51:01] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 4117  
[2026-08-18 10:51:45] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 10:51:51] production.INFO: AutoTranscribeRecordingJob: submitted recording 4118 → AssemblyAI 69d341f1-38f1-4044-8377-cc50142066e8  
[2026-08-18 10:52:37] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0A4JY14T3QM7ZMAQC9QVJ6Z"} 
[2026-08-18 10:52:37] production.INFO: eSign webhook unmatched document {"document_id":"01M0A4JY14T3QM7ZMAQC9QVJ6Z"} 
[2026-08-18 10:52:38] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0A4JY2SM7MQJMNMRGRBMG14"} 
[2026-08-18 10:52:38] production.INFO: eSign webhook unmatched document {"document_id":"01M0A4JY2SM7MQJMNMRGRBMG14"} 
[2026-08-18 10:52:39] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0A4JY38RRQMA3AXS2RM4ERX"} 
[2026-08-18 10:52:39] production.INFO: eSign webhook unmatched document {"document_id":"01M0A4JY38RRQMA3AXS2RM4ERX"} 
[2026-08-18 10:52:39] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0A4JY3PZH3HZCQAYJ7EQ7DP"} 
[2026-08-18 10:52:39] production.INFO: eSign webhook unmatched document {"document_id":"01M0A4JY3PZH3HZCQAYJ7EQ7DP"} 
[2026-08-18 10:52:40] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0A4JY5X9RSBYQHC66803H9N"} 
[2026-08-18 10:52:40] production.INFO: eSign webhook unmatched document {"document_id":"01M0A4JY5X9RSBYQHC66803H9N"} 
[2026-08-18 10:52:41] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0A4JY6WB8CJY3M18PSKGTM4"} 
[2026-08-18 10:52:41] production.INFO: eSign webhook unmatched document {"document_id":"01M0A4JY6WB8CJY3M18PSKGTM4"} 
[2026-08-18 10:52:43] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0A4JY7FRRR1AYK4F21CSNB5"} 
[2026-08-18 10:52:43] production.INFO: eSign webhook unmatched document {"document_id":"01M0A4JY7FRRR1AYK4F21CSNB5"} 
[2026-08-18 10:52:43] production.INFO: eSign signing-link email: firing trigger (single request link) {"contract_request_id":1026,"documents":7,"has_signing_url":true} 
[2026-08-18 10:52:43] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01M0A4JY14T3QM7ZMAQC9QVJ6Z"} 
[2026-08-18 10:52:44] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01M0A4JY2SM7MQJMNMRGRBMG14"} 
[2026-08-18 10:52:45] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01M0A4JY38RRQMA3AXS2RM4ERX"} 
[2026-08-18 10:52:45] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01M0A4JY3PZH3HZCQAYJ7EQ7DP"} 
[2026-08-18 10:52:46] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01M0A4JY5X9RSBYQHC66803H9N"} 
[2026-08-18 10:52:47] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01M0A4JY6WB8CJY3M18PSKGTM4"} 
[2026-08-18 10:52:47] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01M0A4JY7FRRR1AYK4F21CSNB5"} 
[2026-08-18 10:52:48] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0A4JY14T3QM7ZMAQC9QVJ6Z"} 
[2026-08-18 10:52:49] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0A4JY2SM7MQJMNMRGRBMG14"} 
[2026-08-18 10:52:49] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0A4JY38RRQMA3AXS2RM4ERX"} 
[2026-08-18 10:52:50] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0A4JY3PZH3HZCQAYJ7EQ7DP"} 
[2026-08-18 10:52:51] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0A4JY5X9RSBYQHC66803H9N"} 
[2026-08-18 10:52:51] production.DEBUG: CheckTranscriptionStatusJob: recording 4118 → AssemblyAI status=completed (check #0)  
[2026-08-18 10:52:51] production.INFO: CheckTranscriptionStatusJob: completed for recording 4118 after 0 checks.  
[2026-08-18 10:52:52] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4118. {"status":404,"body":"Not found"} 
[2026-08-18 10:52:52] production.INFO: ClassifyAndScoreCallJob: skipping recording 4118 — too short to classify (duration=26s, words=75).  
[2026-08-18 10:52:52] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0A4JY6WB8CJY3M18PSKGTM4"} 
[2026-08-18 10:52:55] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0A4JY7FRRR1AYK4F21CSNB5"} 
[2026-08-18 10:52:58] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-18 10:52:59] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 10:53:04] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 10:53:15] production.DEBUG: Twilio Request {"Called":"+441618880834","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":null,"ToZip":null,"CallSid":"CA3b5e0c74eb2ff49c8e253a75f7c5173c","To":"+441618880834","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0EzYjVlMGM3NGViMmZmNDljOGUyNTNhNzVmN2M1MTczYyIsImZyb20iOiIrNDQ3NTE2NjM1NzI3IiwidG8iOiIrNDQxNjE4ODgwODM0IiwiaWF0IjoiMTc4NzA0Njc5NSJ9.p3fzVdtm59DQ3gW1PS3istdnxIXTaDulQxVtKjPKX3RhNkQcPkNuAFsjpKBWregPQPvu5zjXJw58TFblOw0JnA%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+447516635727","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+447516635727","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":null} 
[2026-08-18 10:53:21] production.DEBUG: TwilioDialFallbackController: dial action {"CallSid":"CA3b5e0c74eb2ff49c8e253a75f7c5173c","DialCallSid":"CA667bb156dce9f70c0d251db9a6d27933","DialCallStatus":"completed","DialCallDuration":"0"} 
[2026-08-18 10:53:28] production.INFO: AutoTranscribeRecordingJob: submitted recording 4119 → AssemblyAI 12c855f6-5ec2-4158-aa1b-dbb90f17cda2  
[2026-08-18 10:53:30] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-18 10:53:37] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-18 10:53:41] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA342f0f3bc778725a19f533775f8af5ca","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5942"} 
[2026-08-18 10:53:41] production.DEBUG: TwilioController: handleOutbound {"call_id":5942,"CallSid":"CA342f0f3bc778725a19f533775f8af5ca","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA342f0f3bc778725a19f533775f8af5ca","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5942"}} 
[2026-08-18 10:54:05] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-18 10:54:09] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAffc277a7019b6c319b413206ee8c5006","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5943"} 
[2026-08-18 10:54:09] production.DEBUG: TwilioController: handleOutbound {"call_id":5943,"CallSid":"CAffc277a7019b6c319b413206ee8c5006","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAffc277a7019b6c319b413206ee8c5006","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5943"}} 
[2026-08-18 10:54:23] production.INFO: AutoTranscribeRecordingJob: submitted recording 4120 → AssemblyAI df488eac-945d-423a-b777-1e66c6b15e57  
[2026-08-18 10:54:28] production.DEBUG: CheckTranscriptionStatusJob: recording 4119 → AssemblyAI status=completed (check #0)  
[2026-08-18 10:54:28] production.INFO: CheckTranscriptionStatusJob: completed for recording 4119 after 0 checks.  
[2026-08-18 10:54:29] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4119. {"status":404,"body":"Not found"} 
[2026-08-18 10:54:29] production.WARNING: ClassifyAndScoreCallJob: no completed transcript for recording 4119.  
[2026-08-18 10:55:10] production.INFO: AutoTranscribeRecordingJob: submitted recording 4121 → AssemblyAI ad6ccfc5-518a-4f26-b2ef-83e0ac8163b1  
[2026-08-18 10:55:23] production.DEBUG: CheckTranscriptionStatusJob: recording 4120 → AssemblyAI status=completed (check #0)  
[2026-08-18 10:55:23] production.INFO: CheckTranscriptionStatusJob: completed for recording 4120 after 0 checks.  
[2026-08-18 10:55:24] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4120. {"status":404,"body":"Not found"} 
[2026-08-18 10:55:24] production.INFO: ClassifyAndScoreCallJob: skipping recording 4120 — too short to classify (duration=9s, words=25).  
[2026-08-18 10:55:25] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-18 10:56:02] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-18 10:56:05] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-18 10:56:11] production.DEBUG: CheckTranscriptionStatusJob: recording 4121 → AssemblyAI status=completed (check #0)  
[2026-08-18 10:56:11] production.INFO: CheckTranscriptionStatusJob: completed for recording 4121 after 0 checks.  
[2026-08-18 10:56:11] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4121. {"status":404,"body":"Not found"} 
[2026-08-18 10:56:12] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 4121  
[2026-08-18 10:56:28] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 10:56:47] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} 
[2026-08-18 10:57:19] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 10:58:18] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAc16d1d6f848d899accec82f7be0c9615","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5944"} 
[2026-08-18 10:58:18] production.DEBUG: TwilioController: handleOutbound {"call_id":5944,"CallSid":"CAc16d1d6f848d899accec82f7be0c9615","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAc16d1d6f848d899accec82f7be0c9615","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5944"}} 
[2026-08-18 10:58:23] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-18 10:58:59] production.INFO: AutoTranscribeRecordingJob: submitted recording 4122 → AssemblyAI 436a726f-06f5-482f-9d42-a2d04b4914cf  
[2026-08-18 10:59:47] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA06ea55f677664ce4cedc2cdf8bc205ae","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5945"} 
[2026-08-18 10:59:47] production.DEBUG: TwilioController: handleOutbound {"call_id":5945,"CallSid":"CA06ea55f677664ce4cedc2cdf8bc205ae","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA06ea55f677664ce4cedc2cdf8bc205ae","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5945"}} 
[2026-08-18 10:59:59] production.DEBUG: CheckTranscriptionStatusJob: recording 4122 → AssemblyAI status=completed (check #0)  
[2026-08-18 10:59:59] production.INFO: CheckTranscriptionStatusJob: completed for recording 4122 after 0 checks.  
[2026-08-18 11:00:00] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4122. {"status":404,"body":"Not found"} 
[2026-08-18 11:00:00] production.INFO: ClassifyAndScoreCallJob: skipping recording 4122 — too short to classify (duration=22s, words=53).  
[2026-08-18 11:00:43] production.INFO: AutoTranscribeRecordingJob: submitted recording 4123 → AssemblyAI f28ca4e4-df72-481f-8bc6-bbaa297a7c6f  
[2026-08-18 11:01:43] production.DEBUG: CheckTranscriptionStatusJob: recording 4123 → AssemblyAI status=completed (check #0)  
[2026-08-18 11:01:43] production.INFO: CheckTranscriptionStatusJob: completed for recording 4123 after 0 checks.  
[2026-08-18 11:01:44] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4123. {"status":404,"body":"Not found"} 
[2026-08-18 11:01:45] production.DEBUG: ClassifyAndScoreCallJob: classification=initial for recording 4123  
[2026-08-18 11:01:58] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAbb613fe9cac8f1b2ed5330ac304b844a","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5946"} 
[2026-08-18 11:01:58] production.DEBUG: TwilioController: handleOutbound {"call_id":5946,"CallSid":"CAbb613fe9cac8f1b2ed5330ac304b844a","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAbb613fe9cac8f1b2ed5330ac304b844a","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5946"}} 
[2026-08-18 11:02:05] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} 
[2026-08-18 11:02:12] production.DEBUG: ClassifyAndScoreCallJob: scorer returned for recording 4123. {"total_score":4,"risk_rating":"high_risk","has_sections":true} 
[2026-08-18 11:02:56] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-18 11:03:14] production.INFO: AutoTranscribeRecordingJob: submitted recording 4124 → AssemblyAI 559089a4-264d-4559-bb24-fad66727f5cf  
[2026-08-18 11:04:14] production.DEBUG: CheckTranscriptionStatusJob: recording 4124 → AssemblyAI status=completed (check #0)  
[2026-08-18 11:04:14] production.INFO: CheckTranscriptionStatusJob: completed for recording 4124 after 0 checks.  
[2026-08-18 11:04:15] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4124. {"status":404,"body":"Not found"} 
[2026-08-18 11:04:16] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 4124  
[2026-08-18 11:04:30] production.INFO: AutoTranscribeRecordingJob: submitted recording 4125 → AssemblyAI 3f708167-d062-4c46-bf55-89be347c2c85  
[2026-08-18 11:04:55] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA2ce6a7b7f5a6f22d94a793d03dcbd686","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5947"} 
[2026-08-18 11:04:55] production.DEBUG: TwilioController: handleOutbound {"call_id":5947,"CallSid":"CA2ce6a7b7f5a6f22d94a793d03dcbd686","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA2ce6a7b7f5a6f22d94a793d03dcbd686","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5947"}} 
[2026-08-18 11:05:09] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 11:05:20] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAe0dd408aea41acf03e35481d400ad9ea","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5948"} 
[2026-08-18 11:05:20] production.DEBUG: TwilioController: handleOutbound {"call_id":5948,"CallSid":"CAe0dd408aea41acf03e35481d400ad9ea","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAe0dd408aea41acf03e35481d400ad9ea","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5948"}} 
[2026-08-18 11:05:31] production.DEBUG: CheckTranscriptionStatusJob: recording 4125 → AssemblyAI status=completed (check #0)  
[2026-08-18 11:05:31] production.INFO: CheckTranscriptionStatusJob: completed for recording 4125 after 0 checks.  
[2026-08-18 11:05:32] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4125. {"status":404,"body":"Not found"} 
[2026-08-18 11:05:33] production.DEBUG: ClassifyAndScoreCallJob: classification=follow_up for recording 4125  
[2026-08-18 11:05:42] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 11:06:11] production.INFO: AutoTranscribeRecordingJob: submitted recording 4126 → AssemblyAI 27ff4f5f-71f7-42db-9ec3-d6baf2f2f45a  
[2026-08-18 11:06:55] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 11:07:06] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 11:07:11] production.DEBUG: CheckTranscriptionStatusJob: recording 4126 → AssemblyAI status=completed (check #0)  
[2026-08-18 11:07:11] production.INFO: CheckTranscriptionStatusJob: completed for recording 4126 after 0 checks.  
[2026-08-18 11:07:12] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4126. {"status":404,"body":"Not found"} 
[2026-08-18 11:07:12] production.INFO: ClassifyAndScoreCallJob: skipping recording 4126 — too short to classify (duration=26s, words=78).  
[2026-08-18 11:07:19] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-18 11:07:20] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 11:07:22] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-18 11:08:00] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAe9ce29680e234c58917b57bd5e5aa0a7","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5949"} 
[2026-08-18 11:08:00] production.DEBUG: TwilioController: handleOutbound {"call_id":5949,"CallSid":"CAe9ce29680e234c58917b57bd5e5aa0a7","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAe9ce29680e234c58917b57bd5e5aa0a7","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5949"}} 
[2026-08-18 11:08:44] production.INFO: AutoTranscribeRecordingJob: submitted recording 4127 → AssemblyAI 680ce19e-4b67-4842-aaad-6267cc674964  
[2026-08-18 11:08:57] production.INFO: ExtractMessageAttachmentsJob: attachment 11523 (1000026646.jpg) skipped — unsupported type.  
[2026-08-18 11:08:59] production.INFO: ClassifyInboundEmailJob: message 18899 classified as 'generic' (high).  
[2026-08-18 11:09:29] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAcafb1ca51dabd30cc97889c4b01f3a0d","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5950"} 
[2026-08-18 11:09:29] production.DEBUG: TwilioController: handleOutbound {"call_id":5950,"CallSid":"CAcafb1ca51dabd30cc97889c4b01f3a0d","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAcafb1ca51dabd30cc97889c4b01f3a0d","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5950"}} 
[2026-08-18 11:09:45] production.DEBUG: CheckTranscriptionStatusJob: recording 4127 → AssemblyAI status=completed (check #0)  
[2026-08-18 11:09:45] production.INFO: CheckTranscriptionStatusJob: completed for recording 4127 after 0 checks.  
[2026-08-18 11:09:45] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4127. {"status":404,"body":"Not found"} 
[2026-08-18 11:09:45] production.INFO: ClassifyAndScoreCallJob: skipping non-client call (call_type=manual) for recording 4127.  
[2026-08-18 11:10:08] production.INFO: AutoTranscribeRecordingJob: submitted recording 4128 → AssemblyAI ca05aeb8-9f28-4f6b-95c2-014f79b93c30  
[2026-08-18 11:10:11] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAf2acebc4caa7a7e3d389b8eb133886e1","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5951"} 
[2026-08-18 11:10:11] production.DEBUG: TwilioController: handleOutbound {"call_id":5951,"CallSid":"CAf2acebc4caa7a7e3d389b8eb133886e1","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAf2acebc4caa7a7e3d389b8eb133886e1","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5951"}} 
[2026-08-18 11:11:09] production.DEBUG: CheckTranscriptionStatusJob: recording 4128 → AssemblyAI status=completed (check #0)  
[2026-08-18 11:11:09] production.INFO: CheckTranscriptionStatusJob: completed for recording 4128 after 0 checks.  
[2026-08-18 11:11:09] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4128. {"status":404,"body":"Not found"} 
[2026-08-18 11:11:10] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 4128  
[2026-08-18 11:11:25] production.INFO: NotifyCaseHandlersOfEmailJob: ensured handler tasks for message 18899 (client 1376, 1 handler(s)).  
[2026-08-18 11:11:28] production.INFO: AutoTranscribeRecordingJob: submitted recording 4129 → AssemblyAI 99613195-48b4-484d-9ddf-c22a7f3af415  
[2026-08-18 11:11:54] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 11:11:59] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA80b1f01ca6fe322405625bc5f1806687","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5952"} 
[2026-08-18 11:11:59] production.DEBUG: TwilioController: handleOutbound {"call_id":5952,"CallSid":"CA80b1f01ca6fe322405625bc5f1806687","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA80b1f01ca6fe322405625bc5f1806687","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5952"}} 
[2026-08-18 11:12:28] production.DEBUG: CheckTranscriptionStatusJob: recording 4129 → AssemblyAI status=completed (check #0)  
[2026-08-18 11:12:28] production.INFO: CheckTranscriptionStatusJob: completed for recording 4129 after 0 checks.  
[2026-08-18 11:12:29] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4129. {"status":404,"body":"Not found"} 
[2026-08-18 11:12:30] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 4129  
[2026-08-18 11:13:02] production.INFO: ClassifyInboundEmailJob: message 18903 classified as 'generic' (high).  
[2026-08-18 11:13:44] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 11:14:19] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-18 11:14:47] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 11:15:19] production.INFO: NotifyCaseHandlersOfEmailJob: ensured handler tasks for message 18903 (client 1089, 1 handler(s)).  
[2026-08-18 11:16:21] production.INFO: ExtractMessageAttachmentsJob: attachment 11524 (1000026664.jpg) skipped — unsupported type.  
[2026-08-18 11:16:23] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-08-18 11:16:23] production.INFO: ClassifyInboundEmailJob: message 18907 classified as 'generic' (high).  
[2026-08-18 11:17:47] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_1"} 
[2026-08-18 11:18:31] production.INFO: NotifyCaseHandlersOfEmailJob: ensured handler tasks for message 18907 (client 1376, 1 handler(s)).  
[2026-08-18 11:18:31] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 11525 (Verifying your identity - Application received from Solicitor.pdf).  
[2026-08-18 11:18:31] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 11526 (Scotland's Redress Scheme - Survivor Application - Summary of Options - Download version.pdf).  
[2026-08-18 11:18:31] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 11527 (Scotland's Redress Scheme - Receipt of Application from your Solicitor.docx).  
[2026-08-18 11:18:34] production.INFO: ClassifyInboundEmailJob: message 18909 classified as 'generic' (high).  
[2026-08-18 11:18:37] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-18 11:19:08] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-08-18 11:19:36] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-18 11:20:23] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-18 11:20:32] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-18 11:20:53] production.INFO: NotifyCaseHandlersOfEmailJob: ensured handler tasks for message 18909 (client 1190, 1 handler(s)).  
[2026-08-18 11:21:22] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-18 11:22:47] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-18 11:22:50] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-18 11:22:54] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-18 11:22:58] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-18 11:24:30] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-18 11:24:38] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-18 11:24:42] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-18 11:24:47] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-18 11:24:50] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-18 11:24:57] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-18 11:26:19] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 11:26:53] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 11:27:01] production.INFO: ClassifyInboundEmailJob: message 18913 classified as 'generic' (high).  
[2026-08-18 11:27:50] production.INFO: NotifyCaseHandlersOfEmailJob: ensured handler tasks for message 18913 (client 1089, 1 handler(s)).  
[2026-08-18 11:29:14] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 11:29:40] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-18 11:30:42] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_29","CallStatus":"ringing","From":"client:agent_production_29","CallSid":"CA7b9f85940520bf68c6ae8042aa74e457","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5953"} 
[2026-08-18 11:30:42] production.DEBUG: TwilioController: handleOutbound {"call_id":5953,"CallSid":"CA7b9f85940520bf68c6ae8042aa74e457","From":"client:agent_production_29","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_29","CallStatus":"ringing","From":"client:agent_production_29","CallSid":"CA7b9f85940520bf68c6ae8042aa74e457","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5953"}} 
[2026-08-18 11:31:00] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 11:31:09] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA8d10160cfb7cbf71b7de10a218ed7d73","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5954"} 
[2026-08-18 11:31:09] production.DEBUG: TwilioController: handleOutbound {"call_id":5954,"CallSid":"CA8d10160cfb7cbf71b7de10a218ed7d73","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA8d10160cfb7cbf71b7de10a218ed7d73","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5954"}} 
[2026-08-18 11:31:57] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 11:32:03] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-18 11:32:05] production.INFO: AutoTranscribeRecordingJob: submitted recording 4130 → AssemblyAI 1bfc2398-c3de-49f3-8c43-28f887f1dd58  
[2026-08-18 11:32:07] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 11:32:10] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-18 11:32:17] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 11:32:24] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-18 11:33:05] production.DEBUG: CheckTranscriptionStatusJob: recording 4130 → AssemblyAI status=completed (check #0)  
[2026-08-18 11:33:05] production.INFO: CheckTranscriptionStatusJob: completed for recording 4130 after 0 checks.  
[2026-08-18 11:33:06] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4130. {"status":404,"body":"Not found"} 
[2026-08-18 11:33:06] production.INFO: ClassifyAndScoreCallJob: skipping recording 4130 — too short to classify (duration=26s, words=75).  
[2026-08-18 11:33:49] production.INFO: AutoTranscribeRecordingJob: submitted recording 4131 → AssemblyAI 7e146420-40a6-408f-9953-f19c9fb2b682  
[2026-08-18 11:33:55] production.INFO: ExtractMessageAttachmentsJob: attachment 11528 (image.png) skipped — unsupported type.  
[2026-08-18 11:33:55] production.INFO: ExtractMessageAttachmentsJob: attachment 11529 (image.png) skipped — unsupported type.  
[2026-08-18 11:33:55] production.INFO: ExtractMessageAttachmentsJob: attachment 11530 (image.png) skipped — unsupported type.  
[2026-08-18 11:33:55] production.INFO: ExtractMessageAttachmentsJob: attachment 11531 (image.png) skipped — unsupported type.  
[2026-08-18 11:33:58] production.INFO: ClassifyInboundEmailJob: message 18917 classified as 'dsar_response' (high).  
[2026-08-18 11:33:58] production.INFO: FindRelatedDsarJob: message 18917 matched via regex reference 'DSAR-20260814-CB51EB' → DSAR 4232.  
[2026-08-18 11:34:00] production.INFO: FindRelatedDsarJob: message 18917 response_type=partial_data.  
[2026-08-18 11:34:00] production.INFO: FindRelatedDsarJob: message 18917 → triage_queue=dsar_evidence (response_type=partial_data, dsar_id=4232).  
[2026-08-18 11:34:00] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 11528 — skipped as small image (4129 bytes), likely signature/logo.  
[2026-08-18 11:34:00] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 11529 — pages=0, large=no.  
[2026-08-18 11:34:00] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 11530 — skipped as small image (7672 bytes), likely signature/logo.  
[2026-08-18 11:34:00] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 11531 — skipped as small image (4129 bytes), likely signature/logo.  
[2026-08-18 11:34:04] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 11529 — file=image.png, is_dsar_document=, confidence=high.  
[2026-08-18 11:34:04] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 11529 — skipped: verify: not a DSAR document (high confidence).  
[2026-08-18 11:34:45] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 11:34:50] production.DEBUG: CheckTranscriptionStatusJob: recording 4131 → AssemblyAI status=completed (check #0)  
[2026-08-18 11:34:50] production.INFO: CheckTranscriptionStatusJob: completed for recording 4131 after 0 checks.  
[2026-08-18 11:34:51] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4131. {"status":404,"body":"Not found"} 
[2026-08-18 11:34:51] production.INFO: ClassifyAndScoreCallJob: skipping non-client call (call_type=institution) for recording 4131.  
[2026-08-18 11:34:55] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA4c3769a2640f86cbcc7046793a55689d","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5955"} 
[2026-08-18 11:34:55] production.DEBUG: TwilioController: handleOutbound {"call_id":5955,"CallSid":"CA4c3769a2640f86cbcc7046793a55689d","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA4c3769a2640f86cbcc7046793a55689d","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5955"}} 
[2026-08-18 11:35:14] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 11:35:42] production.INFO: AutoTranscribeRecordingJob: submitted recording 4132 → AssemblyAI 4917a678-4e4c-4685-a43e-315b5dc0c4b0  
[2026-08-18 11:36:42] production.DEBUG: CheckTranscriptionStatusJob: recording 4132 → AssemblyAI status=completed (check #0)  
[2026-08-18 11:36:42] production.INFO: CheckTranscriptionStatusJob: completed for recording 4132 after 0 checks.  
[2026-08-18 11:36:43] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4132. {"status":404,"body":"Not found"} 
[2026-08-18 11:36:44] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 4132  
[2026-08-18 11:38:07] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA2a1ede1121cdb76be7ee6aa33ed0fed2","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5956"} 
[2026-08-18 11:38:07] production.DEBUG: TwilioController: handleOutbound {"call_id":5956,"CallSid":"CA2a1ede1121cdb76be7ee6aa33ed0fed2","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA2a1ede1121cdb76be7ee6aa33ed0fed2","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5956"}} 
[2026-08-18 11:38:09] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-18 11:38:50] production.INFO: AutoTranscribeRecordingJob: submitted recording 4133 → AssemblyAI e455ed03-c80a-471a-bf17-069475b9b6fd  
[2026-08-18 11:39:35] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-18 11:39:51] production.DEBUG: CheckTranscriptionStatusJob: recording 4133 → AssemblyAI status=completed (check #0)  
[2026-08-18 11:39:51] production.INFO: CheckTranscriptionStatusJob: completed for recording 4133 after 0 checks.  
[2026-08-18 11:39:52] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4133. {"status":404,"body":"Not found"} 
[2026-08-18 11:39:52] production.INFO: ClassifyAndScoreCallJob: skipping recording 4133 — too short to classify (duration=29s, words=78).  
[2026-08-18 11:39:59] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA06987eec3dc492c6393137d322cd8c7b","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5957"} 
[2026-08-18 11:39:59] production.DEBUG: TwilioController: handleOutbound {"call_id":5957,"CallSid":"CA06987eec3dc492c6393137d322cd8c7b","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA06987eec3dc492c6393137d322cd8c7b","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5957"}} 
[2026-08-18 11:40:27] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_2"} 
[2026-08-18 11:40:29] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAb5eb667ee5d00b42077ffb94b66e6f0e","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5958"} 
[2026-08-18 11:40:29] production.DEBUG: TwilioController: handleOutbound {"call_id":5958,"CallSid":"CAb5eb667ee5d00b42077ffb94b66e6f0e","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAb5eb667ee5d00b42077ffb94b66e6f0e","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5958"}} 
[2026-08-18 11:41:05] production.INFO: AutoTranscribeRecordingJob: submitted recording 4134 → AssemblyAI ece18401-c506-4d81-917c-8fd06b57a236  
[2026-08-18 11:41:12] production.INFO: ClassifyInboundEmailJob: message 18925 classified as 'generic' (high).  
[2026-08-18 11:41:33] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA5147ed4d87e9ec0f396e9d658dec406e","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5959"} 
[2026-08-18 11:41:33] production.DEBUG: TwilioController: handleOutbound {"call_id":5959,"CallSid":"CA5147ed4d87e9ec0f396e9d658dec406e","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA5147ed4d87e9ec0f396e9d658dec406e","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5959"}} 
[2026-08-18 11:42:05] production.DEBUG: CheckTranscriptionStatusJob: recording 4134 → AssemblyAI status=completed (check #0)  
[2026-08-18 11:42:05] production.INFO: CheckTranscriptionStatusJob: completed for recording 4134 after 0 checks.  
[2026-08-18 11:42:06] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4134. {"status":404,"body":"Not found"} 
[2026-08-18 11:42:06] production.INFO: ClassifyAndScoreCallJob: skipping recording 4134 — too short to classify (duration=20s, words=42).  
[2026-08-18 11:42:07] production.INFO: AutoTranscribeRecordingJob: submitted recording 4135 → AssemblyAI b19fcc0b-371c-4042-aff4-7acf0128ae31  
[2026-08-18 11:42:14] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA7e8bb2525ee03d6f4eba4ede9d1f76ad","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5960"} 
[2026-08-18 11:42:14] production.DEBUG: TwilioController: handleOutbound {"call_id":5960,"CallSid":"CA7e8bb2525ee03d6f4eba4ede9d1f76ad","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA7e8bb2525ee03d6f4eba4ede9d1f76ad","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5960"}} 
[2026-08-18 11:42:49] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-18 11:43:07] production.DEBUG: CheckTranscriptionStatusJob: recording 4135 → AssemblyAI status=completed (check #0)  
[2026-08-18 11:43:07] production.INFO: CheckTranscriptionStatusJob: completed for recording 4135 after 0 checks.  
[2026-08-18 11:43:08] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4135. {"status":404,"body":"Not found"} 
[2026-08-18 11:43:08] production.INFO: ClassifyAndScoreCallJob: skipping recording 4135 — too short to classify (duration=24s, words=77).  
[2026-08-18 11:43:43] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA063d4efebee291192f6d5ef1ca5da7a3","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5961"} 
[2026-08-18 11:43:43] production.DEBUG: TwilioController: handleOutbound {"call_id":5961,"CallSid":"CA063d4efebee291192f6d5ef1ca5da7a3","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA063d4efebee291192f6d5ef1ca5da7a3","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5961"}} 
[2026-08-18 11:44:26] production.INFO: AutoTranscribeRecordingJob: submitted recording 4136 → AssemblyAI 834b2afb-3b45-4e1e-941e-c2d65dbc77d1  
[2026-08-18 11:45:16] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 11:45:27] production.DEBUG: CheckTranscriptionStatusJob: recording 4136 → AssemblyAI status=completed (check #0)  
[2026-08-18 11:45:27] production.INFO: CheckTranscriptionStatusJob: completed for recording 4136 after 0 checks.  
[2026-08-18 11:45:28] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4136. {"status":404,"body":"Not found"} 
[2026-08-18 11:45:29] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 4136  
[2026-08-18 11:46:06] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 11:46:08] production.INFO: ClassifyInboundEmailJob: message 18931 classified as 'generic' (high).  
[2026-08-18 11:46:13] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 11:46:25] production.INFO: NotifyCaseHandlersOfEmailJob: ensured handler tasks for message 18931 (client 1290, 1 handler(s)).  
[2026-08-18 11:46:28] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} 
[2026-08-18 11:46:29] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 11:46:43] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_1"} 
[2026-08-18 11:47:00] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA0fde6cff5187b58629413976bd4e848b","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5962"} 
[2026-08-18 11:47:00] production.DEBUG: TwilioController: handleOutbound {"call_id":5962,"CallSid":"CA0fde6cff5187b58629413976bd4e848b","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA0fde6cff5187b58629413976bd4e848b","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5962"}} 
[2026-08-18 11:48:05] production.INFO: AutoTranscribeRecordingJob: submitted recording 4137 → AssemblyAI 55d296f6-8b0d-4135-a2ad-83908958df60  
[2026-08-18 11:48:45] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 11:49:06] production.DEBUG: CheckTranscriptionStatusJob: recording 4137 → AssemblyAI status=completed (check #0)  
[2026-08-18 11:49:06] production.INFO: CheckTranscriptionStatusJob: completed for recording 4137 after 0 checks.  
[2026-08-18 11:49:07] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4137. {"status":404,"body":"Not found"} 
[2026-08-18 11:49:08] production.DEBUG: ClassifyAndScoreCallJob: classification=follow_up for recording 4137  
[2026-08-18 11:49:12] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA3d94e28f04c88c55ef19cf59aa603cfd","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5963"} 
[2026-08-18 11:49:12] production.DEBUG: TwilioController: handleOutbound {"call_id":5963,"CallSid":"CA3d94e28f04c88c55ef19cf59aa603cfd","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA3d94e28f04c88c55ef19cf59aa603cfd","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5963"}} 
[2026-08-18 11:50:00] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} 
[2026-08-18 11:50:43] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA41fdd4b1388307cf90b1ff1ce6926abc","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5964"} 
[2026-08-18 11:50:43] production.DEBUG: TwilioController: handleOutbound {"call_id":5964,"CallSid":"CA41fdd4b1388307cf90b1ff1ce6926abc","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA41fdd4b1388307cf90b1ff1ce6926abc","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5964"}} 
[2026-08-18 11:51:43] production.INFO: AutoTranscribeRecordingJob: submitted recording 4138 → AssemblyAI c3622d97-28cc-492f-bc56-aa11e7123d4b  
[2026-08-18 11:52:05] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-18 11:52:43] production.DEBUG: CheckTranscriptionStatusJob: recording 4138 → AssemblyAI status=completed (check #0)  
[2026-08-18 11:52:43] production.INFO: CheckTranscriptionStatusJob: completed for recording 4138 after 0 checks.  
[2026-08-18 11:52:44] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4138. {"status":404,"body":"Not found"} 
[2026-08-18 11:52:44] production.INFO: ClassifyAndScoreCallJob: skipping recording 4138 — too short to classify (duration=26s, words=70).  
[2026-08-18 11:53:02] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-18 11:53:07] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-18 11:53:50] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA56fb498a19f852c6be9717d5eed97c17","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5965"} 
[2026-08-18 11:53:50] production.DEBUG: TwilioController: handleOutbound {"call_id":5965,"CallSid":"CA56fb498a19f852c6be9717d5eed97c17","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA56fb498a19f852c6be9717d5eed97c17","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5965"}} 
[2026-08-18 11:54:01] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-18 11:54:28] production.INFO: AutoTranscribeRecordingJob: submitted recording 4139 → AssemblyAI 8afab838-4b0d-45b1-b878-be5b01a21bce  
[2026-08-18 11:55:10] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-18 11:55:28] production.DEBUG: CheckTranscriptionStatusJob: recording 4139 → AssemblyAI status=completed (check #0)  
[2026-08-18 11:55:28] production.INFO: CheckTranscriptionStatusJob: completed for recording 4139 after 0 checks.  
[2026-08-18 11:55:29] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4139. {"status":404,"body":"Not found"} 
[2026-08-18 11:55:29] production.INFO: ClassifyAndScoreCallJob: skipping recording 4139 — too short to classify (duration=27s, words=72).  
[2026-08-18 11:56:01] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-18 11:56:06] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-18 11:56:22] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-18 11:56:29] production.DEBUG: Twilio Request {"Called":"+441615700550","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":null,"ToZip":null,"CallSid":"CA6e41ac55b1e53044c7f210dca017f68d","To":"+441615700550","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0E2ZTQxYWM1NWIxZTUzMDQ0YzdmMjEwZGNhMDE3ZjY4ZCIsImZyb20iOiIrNDQ3NDg3NjI0MDM4IiwidG8iOiIrNDQxNjE1NzAwNTUwIiwiaWF0IjoiMTc4NzA1MDU4OCJ9.cR2zL5PJ1HC1Q8yCrvHmF6ltQDOTHZ6zZR5GoQCfXPB2adzEhPIpJMRcowugvhuB95HFj0QzM6k8iOP3MCWomA%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+447487624038","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+447487624038","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":null} 
[2026-08-18 11:56:46] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_2"} 
[2026-08-18 11:57:00] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-08-18 11:57:56] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-18 11:58:00] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-18 11:58:02] production.DEBUG: TwilioDialFallbackController: dial action {"CallSid":"CA6e41ac55b1e53044c7f210dca017f68d","DialCallSid":"CA47fb4e78c47fe4e52a7c8910fbf39384","DialCallStatus":"completed","DialCallDuration":"75"} 
[2026-08-18 11:58:10] production.INFO: AutoTranscribeRecordingJob: submitted recording 4140 → AssemblyAI d5f762db-65ec-4d8c-84f0-afe3a473713d  
[2026-08-18 11:58:32] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-18 11:59:04] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAab13dd75578977e0d5879a7f3d52747e","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5967"} 
[2026-08-18 11:59:04] production.DEBUG: TwilioController: handleOutbound {"call_id":5967,"CallSid":"CAab13dd75578977e0d5879a7f3d52747e","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAab13dd75578977e0d5879a7f3d52747e","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5967"}} 
[2026-08-18 11:59:11] production.DEBUG: CheckTranscriptionStatusJob: recording 4140 → AssemblyAI status=completed (check #0)  
[2026-08-18 11:59:11] production.INFO: CheckTranscriptionStatusJob: completed for recording 4140 after 0 checks.  
[2026-08-18 11:59:12] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4140. {"status":404,"body":"Not found"} 
[2026-08-18 11:59:12] production.INFO: ClassifyAndScoreCallJob: skipping non-client call (call_type=evidence) for recording 4140.  
[2026-08-18 11:59:56] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-18 11:59:57] production.INFO: AutoTranscribeRecordingJob: submitted recording 4141 → AssemblyAI 3cca2d7e-b3c0-42c6-986c-1974b4b9edcf  
[2026-08-18 12:00:12] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-18 12:00:18] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-18 12:00:22] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-18 12:00:47] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 12:00:51] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 12:00:58] production.DEBUG: CheckTranscriptionStatusJob: recording 4141 → AssemblyAI status=completed (check #0)  
[2026-08-18 12:00:58] production.INFO: CheckTranscriptionStatusJob: completed for recording 4141 after 0 checks.  
[2026-08-18 12:00:58] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4141. {"status":404,"body":"Not found"} 
[2026-08-18 12:01:00] production.DEBUG: ClassifyAndScoreCallJob: classification=follow_up for recording 4141  
[2026-08-18 12:01:50] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-18 12:03:39] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_2"} 
[2026-08-18 12:04:08] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_2"} 
[2026-08-18 12:04:10] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} 
[2026-08-18 12:05:23] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-18 12:05:46] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} 
[2026-08-18 12:05:48] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_1"} 
[2026-08-18 12:06:06] production.ERROR: Attempt to read property "display_name" on null (View: /home/fintrixorcouk/public_html/ha/resources/views/components/claim/application/application.blade.php) (View: /home/fintrixorcouk/public_html/ha/resources/views/components/claim/application/application.blade.php) {"userId":34,"exception":"[object] (Illuminate\\View\\ViewException(code: 0): Attempt to read property \"display_name\" on null (View: /home/fintrixorcouk/public_html/ha/resources/views/components/claim/application/application.blade.php) (View: /home/fintrixorcouk/public_html/ha/resources/views/components/claim/application/application.blade.php) at /home/fintrixorcouk/public_html/ha/app/Components/Claim/Application/CareSettingManager.php:49)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(58): Illuminate\\View\\Engines\\CompilerEngine->handleViewException(Object(Illuminate\\View\\ViewException), 0)
#1 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(40): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->handleViewException(Object(Illuminate\\View\\ViewException), 0)
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(76): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->evaluatePath('/home/fintrixor...', Array)
#3 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(16): Illuminate\\View\\Engines\\CompilerEngine->get('/home/fintrixor...', Array)
#4 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/ViewEngineDecorator.php(47): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->get('/home/fintrixor...', Array)
#5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(208): Sentry\\Laravel\\Tracing\\ViewEngineDecorator->get('/home/fintrixor...', Array)
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(191): Illuminate\\View\\View->getContents()
#7 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(160): Illuminate\\View\\View->renderContents()
#8 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(282): Illuminate\\View\\View->render(Object(Closure))
#9 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(326): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->{closure:Livewire\\Mechanisms\\HandleComponents\\HandleComponents::render():274}()
#10 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(274): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->trackInRenderStack(Object(App\\Components\\Client\\ClientTabs), Object(Closure))
#11 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(127): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->render(Object(App\\Components\\Client\\ClientTabs))
#12 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/LivewireManager.php(102): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->update(Array, Array, Array)
#13 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleRequests/HandleRequests.php(144): Livewire\\LivewireManager->update(Array, Array, Array)
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): Livewire\\Mechanisms\\HandleRequests\\HandleRequests->handleUpdate()
#15 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(21): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(Livewire\\Mechanisms\\HandleRequests\\HandleRequests), 'handleUpdate')
#16 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingRoutingDispatcher.php(35): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->{closure:Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing::dispatch():20}()
#17 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(20): Sentry\\Laravel\\Tracing\\Routing\\TracingRoutingDispatcher->wrapRouteDispatch(Object(Closure), Object(Illuminate\\Routing\\Route))
#18 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->dispatch(Object(Illuminate\\Routing\\Route), Object(Livewire\\Mechanisms\\HandleRequests\\HandleRequests), 'handleUpdate')
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#24 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(49): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure))
#34 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#40 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#41 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#42 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#43 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#44 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#46 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/FlushEventsMiddleware.php(13): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\FlushEventsMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestIpMiddleware.php(45): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestIpMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestMiddleware.php(31): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#54 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#56 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(47): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#57 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#58 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#59 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#60 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#61 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#62 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#63 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#64 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#65 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#66 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#67 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#68 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#69 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#70 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Middleware.php(79): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#71 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Tracing\\Middleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#72 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#73 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#74 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#75 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#76 /home/fintrixorcouk/public_html/ha/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#77 {main}

[previous exception] [object] (Illuminate\\View\\ViewException(code: 0): Attempt to read property \"display_name\" on null (View: /home/fintrixorcouk/public_html/ha/resources/views/components/claim/application/application.blade.php) at /home/fintrixorcouk/public_html/ha/app/Components/Claim/Application/CareSettingManager.php:49)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(58): Illuminate\\View\\Engines\\CompilerEngine->handleViewException(Object(ErrorException), 1)
#1 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(40): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->handleViewException(Object(ErrorException), 1)
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(76): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->evaluatePath('/home/fintrixor...', Array)
#3 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(16): Illuminate\\View\\Engines\\CompilerEngine->get('/home/fintrixor...', Array)
#4 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/ViewEngineDecorator.php(47): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->get('/home/fintrixor...', Array)
#5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(208): Sentry\\Laravel\\Tracing\\ViewEngineDecorator->get('/home/fintrixor...', Array)
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(191): Illuminate\\View\\View->getContents()
#7 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(160): Illuminate\\View\\View->renderContents()
#8 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(282): Illuminate\\View\\View->render(Object(Closure))
#9 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(326): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->{closure:Livewire\\Mechanisms\\HandleComponents\\HandleComponents::render():274}()
#10 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(274): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->trackInRenderStack(Object(App\\Components\\Claim\\Application\\Application), Object(Closure))
#11 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(54): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->render(Object(App\\Components\\Claim\\Application\\Application), '<div></div>')
#12 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/LivewireManager.php(73): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->mount('claim.applicati...', Array, 'lw-2014258635-3')
#13 /home/fintrixorcouk/public_html/ha/storage/framework/views/975f6288099e4f6f1878adbe41ad0202.php(223): Livewire\\LivewireManager->mount('claim.applicati...', Array, 'lw-2014258635-3')
#14 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(37): include('/home/fintrixor...')
#15 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(38): App\\Components\\Client\\ClientTabs->{closure:Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine::evaluatePath():35}()
#16 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(76): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->evaluatePath('/home/fintrixor...', Array)
#17 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(16): Illuminate\\View\\Engines\\CompilerEngine->get('/home/fintrixor...', Array)
#18 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/ViewEngineDecorator.php(47): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->get('/home/fintrixor...', Array)
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(208): Sentry\\Laravel\\Tracing\\ViewEngineDecorator->get('/home/fintrixor...', Array)
#20 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(191): Illuminate\\View\\View->getContents()
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(160): Illuminate\\View\\View->renderContents()
#22 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(282): Illuminate\\View\\View->render(Object(Closure))
#23 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(326): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->{closure:Livewire\\Mechanisms\\HandleComponents\\HandleComponents::render():274}()
#24 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(274): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->trackInRenderStack(Object(App\\Components\\Client\\ClientTabs), Object(Closure))
#25 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(127): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->render(Object(App\\Components\\Client\\ClientTabs))
#26 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/LivewireManager.php(102): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->update(Array, Array, Array)
#27 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleRequests/HandleRequests.php(144): Livewire\\LivewireManager->update(Array, Array, Array)
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): Livewire\\Mechanisms\\HandleRequests\\HandleRequests->handleUpdate()
#29 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(21): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(Livewire\\Mechanisms\\HandleRequests\\HandleRequests), 'handleUpdate')
#30 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingRoutingDispatcher.php(35): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->{closure:Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing::dispatch():20}()
#31 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(20): Sentry\\Laravel\\Tracing\\Routing\\TracingRoutingDispatcher->wrapRouteDispatch(Object(Closure), Object(Illuminate\\Routing\\Route))
#32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->dispatch(Object(Illuminate\\Routing\\Route), Object(Livewire\\Mechanisms\\HandleRequests\\HandleRequests), 'handleUpdate')
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#34 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(49): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure))
#48 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#49 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#50 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#51 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#52 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#53 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#55 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#57 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#58 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#59 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#60 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/FlushEventsMiddleware.php(13): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#61 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\FlushEventsMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#62 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestIpMiddleware.php(45): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#63 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestIpMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#64 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestMiddleware.php(31): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#65 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#66 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#67 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#68 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#69 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#70 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(47): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#71 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#72 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#73 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#74 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#75 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#76 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#77 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#78 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#79 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#80 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#81 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#82 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#83 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#84 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Middleware.php(79): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#85 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Tracing\\Middleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#86 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#87 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#88 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#89 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#90 /home/fintrixorcouk/public_html/ha/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#91 {main}

[previous exception] [object] (ErrorException(code: 0): Attempt to read property \"display_name\" on null at /home/fintrixorcouk/public_html/ha/app/Components/Claim/Application/CareSettingManager.php:49)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Bootstrap/HandleExceptions.php(258): Illuminate\\Foundation\\Bootstrap\\HandleExceptions->handleError(2, 'Attempt to read...', '/home/fintrixor...', 49)
#1 /home/fintrixorcouk/public_html/ha/app/Components/Claim/Application/CareSettingManager.php(49): Illuminate\\Foundation\\Bootstrap\\HandleExceptions->{closure:Illuminate\\Foundation\\Bootstrap\\HandleExceptions::forwardsTo():257}(2, 'Attempt to read...', '/home/fintrixor...', 49)
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): App\\Components\\Claim\\Application\\CareSettingManager->mount(Object(App\\Models\\Claim\\Claim))
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#6 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Wrapped.php(23): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array)
#7 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportLifecycleHooks/SupportLifecycleHooks.php(134): Livewire\\Wrapped->__call('mount', Array)
#8 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportLifecycleHooks/SupportLifecycleHooks.php(20): Livewire\\Features\\SupportLifecycleHooks\\SupportLifecycleHooks->callHook('mount', Array)
#9 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/ComponentHook.php(19): Livewire\\Features\\SupportLifecycleHooks\\SupportLifecycleHooks->mount(Array, Object(App\\Components\\Claim\\Application\\Application))
#10 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/ComponentHookRegistry.php(45): Livewire\\ComponentHook->callMount(Array, Object(App\\Components\\Claim\\Application\\Application))
#11 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/EventBus.php(60): Livewire\\ComponentHookRegistry::{closure:Livewire\\ComponentHookRegistry::boot():39}(Object(App\\Components\\Claim\\Application\\CareSettingManager), Array, 'tab-care-settin...', Object(App\\Components\\Claim\\Application\\Application))
#12 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/helpers.php(98): Livewire\\EventBus->trigger('mount', Object(App\\Components\\Claim\\Application\\CareSettingManager), Array, 'tab-care-settin...', Object(App\\Components\\Claim\\Application\\Application))
#13 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(50): Livewire\\trigger('mount', Object(App\\Components\\Claim\\Application\\CareSettingManager), Array, 'tab-care-settin...', Object(App\\Components\\Claim\\Application\\Application))
#14 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/LivewireManager.php(73): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->mount('claim.applicati...', Array, 'tab-care-settin...')
#15 /home/fintrixorcouk/public_html/ha/storage/framework/views/b207adda115cbf2597aa9244bd4acfd9.php(93): Livewire\\LivewireManager->mount('claim.applicati...', Array, 'tab-care-settin...')
#16 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(37): include('/home/fintrixor...')
#17 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(38): App\\Components\\Claim\\Application\\Application->{closure:Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine::evaluatePath():35}()
#18 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(76): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->evaluatePath('/home/fintrixor...', Array)
#19 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(16): Illuminate\\View\\Engines\\CompilerEngine->get('/home/fintrixor...', Array)
#20 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/ViewEngineDecorator.php(47): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->get('/home/fintrixor...', Array)
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(208): Sentry\\Laravel\\Tracing\\ViewEngineDecorator->get('/home/fintrixor...', Array)
#22 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(191): Illuminate\\View\\View->getContents()
#23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(160): Illuminate\\View\\View->renderContents()
#24 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(282): Illuminate\\View\\View->render(Object(Closure))
#25 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(326): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->{closure:Livewire\\Mechanisms\\HandleComponents\\HandleComponents::render():274}()
#26 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(274): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->trackInRenderStack(Object(App\\Components\\Claim\\Application\\Application), Object(Closure))
#27 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(54): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->render(Object(App\\Components\\Claim\\Application\\Application), '<div></div>')
#28 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/LivewireManager.php(73): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->mount('claim.applicati...', Array, 'lw-2014258635-3')
#29 /home/fintrixorcouk/public_html/ha/storage/framework/views/975f6288099e4f6f1878adbe41ad0202.php(223): Livewire\\LivewireManager->mount('claim.applicati...', Array, 'lw-2014258635-3')
#30 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(37): include('/home/fintrixor...')
#31 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(38): App\\Components\\Client\\ClientTabs->{closure:Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine::evaluatePath():35}()
#32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(76): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->evaluatePath('/home/fintrixor...', Array)
#33 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(16): Illuminate\\View\\Engines\\CompilerEngine->get('/home/fintrixor...', Array)
#34 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/ViewEngineDecorator.php(47): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->get('/home/fintrixor...', Array)
#35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(208): Sentry\\Laravel\\Tracing\\ViewEngineDecorator->get('/home/fintrixor...', Array)
#36 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(191): Illuminate\\View\\View->getContents()
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(160): Illuminate\\View\\View->renderContents()
#38 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(282): Illuminate\\View\\View->render(Object(Closure))
#39 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(326): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->{closure:Livewire\\Mechanisms\\HandleComponents\\HandleComponents::render():274}()
#40 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(274): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->trackInRenderStack(Object(App\\Components\\Client\\ClientTabs), Object(Closure))
#41 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(127): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->render(Object(App\\Components\\Client\\ClientTabs))
#42 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/LivewireManager.php(102): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->update(Array, Array, Array)
#43 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleRequests/HandleRequests.php(144): Livewire\\LivewireManager->update(Array, Array, Array)
#44 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): Livewire\\Mechanisms\\HandleRequests\\HandleRequests->handleUpdate()
#45 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(21): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(Livewire\\Mechanisms\\HandleRequests\\HandleRequests), 'handleUpdate')
#46 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingRoutingDispatcher.php(35): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->{closure:Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing::dispatch():20}()
#47 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(20): Sentry\\Laravel\\Tracing\\Routing\\TracingRoutingDispatcher->wrapRouteDispatch(Object(Closure), Object(Illuminate\\Routing\\Route))
#48 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->dispatch(Object(Illuminate\\Routing\\Route), Object(Livewire\\Mechanisms\\HandleRequests\\HandleRequests), 'handleUpdate')
#49 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#50 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#51 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#52 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#54 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(49): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#56 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#57 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#58 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#59 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#60 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#61 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#62 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#63 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure))
#64 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#65 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#66 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#67 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#68 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#69 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#70 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#71 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#72 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#73 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#74 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#75 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#76 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/FlushEventsMiddleware.php(13): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#77 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\FlushEventsMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#78 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestIpMiddleware.php(45): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#79 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestIpMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#80 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestMiddleware.php(31): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#81 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#82 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#83 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#84 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#85 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#86 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(47): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#87 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#88 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#89 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#90 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#91 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#92 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#93 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#94 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#95 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#96 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#97 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#98 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#99 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#100 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Middleware.php(79): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#101 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Tracing\\Middleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#102 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#103 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#104 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#105 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#106 /home/fintrixorcouk/public_html/ha/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#107 {main}
"} 
[2026-08-18 12:06:10] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} 
[2026-08-18 12:06:10] production.ERROR: Attempt to read property "display_name" on null (View: /home/fintrixorcouk/public_html/ha/resources/views/components/claim/application/application.blade.php) (View: /home/fintrixorcouk/public_html/ha/resources/views/components/claim/application/application.blade.php) (View: /home/fintrixorcouk/public_html/ha/resources/views/components/claim/application/application.blade.php) {"userId":34,"exception":"[object] (Illuminate\\View\\ViewException(code: 0): Attempt to read property \"display_name\" on null (View: /home/fintrixorcouk/public_html/ha/resources/views/components/claim/application/application.blade.php) (View: /home/fintrixorcouk/public_html/ha/resources/views/components/claim/application/application.blade.php) (View: /home/fintrixorcouk/public_html/ha/resources/views/components/claim/application/application.blade.php) at /home/fintrixorcouk/public_html/ha/app/Components/Claim/Application/CareSettingManager.php:49)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(58): Illuminate\\View\\Engines\\CompilerEngine->handleViewException(Object(Illuminate\\View\\ViewException), 0)
#1 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(40): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->handleViewException(Object(Illuminate\\View\\ViewException), 0)
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(76): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->evaluatePath('/home/fintrixor...', Array)
#3 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(16): Illuminate\\View\\Engines\\CompilerEngine->get('/home/fintrixor...', Array)
#4 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/ViewEngineDecorator.php(47): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->get('/home/fintrixor...', Array)
#5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(208): Sentry\\Laravel\\Tracing\\ViewEngineDecorator->get('/home/fintrixor...', Array)
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(191): Illuminate\\View\\View->getContents()
#7 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(160): Illuminate\\View\\View->renderContents()
#8 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(282): Illuminate\\View\\View->render(Object(Closure))
#9 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(326): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->{closure:Livewire\\Mechanisms\\HandleComponents\\HandleComponents::render():274}()
#10 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(274): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->trackInRenderStack(Object(App\\Components\\Client\\View), Object(Closure))
#11 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(127): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->render(Object(App\\Components\\Client\\View))
#12 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/LivewireManager.php(102): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->update(Array, Array, Array)
#13 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleRequests/HandleRequests.php(144): Livewire\\LivewireManager->update(Array, Array, Array)
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): Livewire\\Mechanisms\\HandleRequests\\HandleRequests->handleUpdate()
#15 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(21): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(Livewire\\Mechanisms\\HandleRequests\\HandleRequests), 'handleUpdate')
#16 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingRoutingDispatcher.php(35): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->{closure:Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing::dispatch():20}()
#17 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(20): Sentry\\Laravel\\Tracing\\Routing\\TracingRoutingDispatcher->wrapRouteDispatch(Object(Closure), Object(Illuminate\\Routing\\Route))
#18 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->dispatch(Object(Illuminate\\Routing\\Route), Object(Livewire\\Mechanisms\\HandleRequests\\HandleRequests), 'handleUpdate')
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#24 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(49): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure))
#34 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#40 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#41 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#42 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#43 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#44 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#46 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/FlushEventsMiddleware.php(13): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\FlushEventsMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestIpMiddleware.php(45): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestIpMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestMiddleware.php(31): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#54 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#56 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(47): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#57 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#58 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#59 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#60 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#61 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#62 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#63 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#64 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#65 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#66 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#67 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#68 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#69 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#70 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Middleware.php(79): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#71 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Tracing\\Middleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#72 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#73 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#74 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#75 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#76 /home/fintrixorcouk/public_html/ha/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#77 {main}

[previous exception] [object] (Illuminate\\View\\ViewException(code: 0): Attempt to read property \"display_name\" on null (View: /home/fintrixorcouk/public_html/ha/resources/views/components/claim/application/application.blade.php) (View: /home/fintrixorcouk/public_html/ha/resources/views/components/claim/application/application.blade.php) at /home/fintrixorcouk/public_html/ha/app/Components/Claim/Application/CareSettingManager.php:49)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(58): Illuminate\\View\\Engines\\CompilerEngine->handleViewException(Object(Illuminate\\View\\ViewException), 1)
#1 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(40): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->handleViewException(Object(Illuminate\\View\\ViewException), 1)
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(76): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->evaluatePath('/home/fintrixor...', Array)
#3 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(16): Illuminate\\View\\Engines\\CompilerEngine->get('/home/fintrixor...', Array)
#4 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/ViewEngineDecorator.php(47): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->get('/home/fintrixor...', Array)
#5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(208): Sentry\\Laravel\\Tracing\\ViewEngineDecorator->get('/home/fintrixor...', Array)
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(191): Illuminate\\View\\View->getContents()
#7 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(160): Illuminate\\View\\View->renderContents()
#8 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(282): Illuminate\\View\\View->render(Object(Closure))
#9 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(326): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->{closure:Livewire\\Mechanisms\\HandleComponents\\HandleComponents::render():274}()
#10 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(274): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->trackInRenderStack(Object(App\\Components\\Client\\ClientTabs), Object(Closure))
#11 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(54): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->render(Object(App\\Components\\Client\\ClientTabs), '<div></div>')
#12 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/LivewireManager.php(73): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->mount('client.client-t...', Array, 'lw-87974220-2')
#13 /home/fintrixorcouk/public_html/ha/storage/framework/views/f1917e15b097e90a2e888370e9a1f7ac.php(173): Livewire\\LivewireManager->mount('client.client-t...', Array, 'lw-87974220-2')
#14 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(37): include('/home/fintrixor...')
#15 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(38): App\\Components\\Client\\View->{closure:Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine::evaluatePath():35}()
#16 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(76): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->evaluatePath('/home/fintrixor...', Array)
#17 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(16): Illuminate\\View\\Engines\\CompilerEngine->get('/home/fintrixor...', Array)
#18 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/ViewEngineDecorator.php(47): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->get('/home/fintrixor...', Array)
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(208): Sentry\\Laravel\\Tracing\\ViewEngineDecorator->get('/home/fintrixor...', Array)
#20 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(191): Illuminate\\View\\View->getContents()
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(160): Illuminate\\View\\View->renderContents()
#22 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(282): Illuminate\\View\\View->render(Object(Closure))
#23 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(326): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->{closure:Livewire\\Mechanisms\\HandleComponents\\HandleComponents::render():274}()
#24 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(274): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->trackInRenderStack(Object(App\\Components\\Client\\View), Object(Closure))
#25 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(127): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->render(Object(App\\Components\\Client\\View))
#26 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/LivewireManager.php(102): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->update(Array, Array, Array)
#27 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleRequests/HandleRequests.php(144): Livewire\\LivewireManager->update(Array, Array, Array)
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): Livewire\\Mechanisms\\HandleRequests\\HandleRequests->handleUpdate()
#29 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(21): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(Livewire\\Mechanisms\\HandleRequests\\HandleRequests), 'handleUpdate')
#30 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingRoutingDispatcher.php(35): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->{closure:Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing::dispatch():20}()
#31 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(20): Sentry\\Laravel\\Tracing\\Routing\\TracingRoutingDispatcher->wrapRouteDispatch(Object(Closure), Object(Illuminate\\Routing\\Route))
#32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->dispatch(Object(Illuminate\\Routing\\Route), Object(Livewire\\Mechanisms\\HandleRequests\\HandleRequests), 'handleUpdate')
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#34 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(49): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure))
#48 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#49 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#50 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#51 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#52 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#53 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#55 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#57 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#58 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#59 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#60 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/FlushEventsMiddleware.php(13): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#61 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\FlushEventsMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#62 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestIpMiddleware.php(45): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#63 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestIpMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#64 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestMiddleware.php(31): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#65 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#66 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#67 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#68 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#69 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#70 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(47): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#71 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#72 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#73 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#74 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#75 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#76 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#77 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#78 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#79 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#80 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#81 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#82 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#83 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#84 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Middleware.php(79): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#85 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Tracing\\Middleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#86 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#87 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#88 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#89 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#90 /home/fintrixorcouk/public_html/ha/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#91 {main}

[previous exception] [object] (Illuminate\\View\\ViewException(code: 0): Attempt to read property \"display_name\" on null (View: /home/fintrixorcouk/public_html/ha/resources/views/components/claim/application/application.blade.php) at /home/fintrixorcouk/public_html/ha/app/Components/Claim/Application/CareSettingManager.php:49)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(58): Illuminate\\View\\Engines\\CompilerEngine->handleViewException(Object(ErrorException), 2)
#1 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(40): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->handleViewException(Object(ErrorException), 2)
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(76): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->evaluatePath('/home/fintrixor...', Array)
#3 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(16): Illuminate\\View\\Engines\\CompilerEngine->get('/home/fintrixor...', Array)
#4 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/ViewEngineDecorator.php(47): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->get('/home/fintrixor...', Array)
#5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(208): Sentry\\Laravel\\Tracing\\ViewEngineDecorator->get('/home/fintrixor...', Array)
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(191): Illuminate\\View\\View->getContents()
#7 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(160): Illuminate\\View\\View->renderContents()
#8 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(282): Illuminate\\View\\View->render(Object(Closure))
#9 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(326): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->{closure:Livewire\\Mechanisms\\HandleComponents\\HandleComponents::render():274}()
#10 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(274): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->trackInRenderStack(Object(App\\Components\\Claim\\Application\\Application), Object(Closure))
#11 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(54): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->render(Object(App\\Components\\Claim\\Application\\Application), '<div></div>')
#12 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/LivewireManager.php(73): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->mount('claim.applicati...', Array, 'lw-2014258635-3')
#13 /home/fintrixorcouk/public_html/ha/storage/framework/views/975f6288099e4f6f1878adbe41ad0202.php(223): Livewire\\LivewireManager->mount('claim.applicati...', Array, 'lw-2014258635-3')
#14 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(37): include('/home/fintrixor...')
#15 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(38): App\\Components\\Client\\ClientTabs->{closure:Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine::evaluatePath():35}()
#16 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(76): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->evaluatePath('/home/fintrixor...', Array)
#17 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(16): Illuminate\\View\\Engines\\CompilerEngine->get('/home/fintrixor...', Array)
#18 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/ViewEngineDecorator.php(47): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->get('/home/fintrixor...', Array)
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(208): Sentry\\Laravel\\Tracing\\ViewEngineDecorator->get('/home/fintrixor...', Array)
#20 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(191): Illuminate\\View\\View->getContents()
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(160): Illuminate\\View\\View->renderContents()
#22 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(282): Illuminate\\View\\View->render(Object(Closure))
#23 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(326): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->{closure:Livewire\\Mechanisms\\HandleComponents\\HandleComponents::render():274}()
#24 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(274): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->trackInRenderStack(Object(App\\Components\\Client\\ClientTabs), Object(Closure))
#25 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(54): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->render(Object(App\\Components\\Client\\ClientTabs), '<div></div>')
#26 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/LivewireManager.php(73): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->mount('client.client-t...', Array, 'lw-87974220-2')
#27 /home/fintrixorcouk/public_html/ha/storage/framework/views/f1917e15b097e90a2e888370e9a1f7ac.php(173): Livewire\\LivewireManager->mount('client.client-t...', Array, 'lw-87974220-2')
#28 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(37): include('/home/fintrixor...')
#29 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(38): App\\Components\\Client\\View->{closure:Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine::evaluatePath():35}()
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(76): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->evaluatePath('/home/fintrixor...', Array)
#31 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(16): Illuminate\\View\\Engines\\CompilerEngine->get('/home/fintrixor...', Array)
#32 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/ViewEngineDecorator.php(47): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->get('/home/fintrixor...', Array)
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(208): Sentry\\Laravel\\Tracing\\ViewEngineDecorator->get('/home/fintrixor...', Array)
#34 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(191): Illuminate\\View\\View->getContents()
#35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(160): Illuminate\\View\\View->renderContents()
#36 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(282): Illuminate\\View\\View->render(Object(Closure))
#37 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(326): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->{closure:Livewire\\Mechanisms\\HandleComponents\\HandleComponents::render():274}()
#38 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(274): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->trackInRenderStack(Object(App\\Components\\Client\\View), Object(Closure))
#39 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(127): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->render(Object(App\\Components\\Client\\View))
#40 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/LivewireManager.php(102): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->update(Array, Array, Array)
#41 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleRequests/HandleRequests.php(144): Livewire\\LivewireManager->update(Array, Array, Array)
#42 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): Livewire\\Mechanisms\\HandleRequests\\HandleRequests->handleUpdate()
#43 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(21): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(Livewire\\Mechanisms\\HandleRequests\\HandleRequests), 'handleUpdate')
#44 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingRoutingDispatcher.php(35): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->{closure:Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing::dispatch():20}()
#45 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(20): Sentry\\Laravel\\Tracing\\Routing\\TracingRoutingDispatcher->wrapRouteDispatch(Object(Closure), Object(Illuminate\\Routing\\Route))
#46 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->dispatch(Object(Illuminate\\Routing\\Route), Object(Livewire\\Mechanisms\\HandleRequests\\HandleRequests), 'handleUpdate')
#47 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#48 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#49 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#50 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(49): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#54 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#56 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#57 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#58 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#59 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#60 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#61 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure))
#62 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#63 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#64 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#65 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#66 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#67 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#68 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#69 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#70 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#71 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#72 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#73 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#74 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/FlushEventsMiddleware.php(13): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#75 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\FlushEventsMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#76 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestIpMiddleware.php(45): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#77 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestIpMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#78 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestMiddleware.php(31): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#79 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#80 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#81 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#82 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#83 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#84 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(47): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#85 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#86 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#87 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#88 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#89 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#90 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#91 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#92 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#93 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#94 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#95 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#96 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#97 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#98 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Middleware.php(79): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#99 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Tracing\\Middleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#100 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#101 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#102 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#103 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#104 /home/fintrixorcouk/public_html/ha/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#105 {main}

[previous exception] [object] (ErrorException(code: 0): Attempt to read property \"display_name\" on null at /home/fintrixorcouk/public_html/ha/app/Components/Claim/Application/CareSettingManager.php:49)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Bootstrap/HandleExceptions.php(258): Illuminate\\Foundation\\Bootstrap\\HandleExceptions->handleError(2, 'Attempt to read...', '/home/fintrixor...', 49)
#1 /home/fintrixorcouk/public_html/ha/app/Components/Claim/Application/CareSettingManager.php(49): Illuminate\\Foundation\\Bootstrap\\HandleExceptions->{closure:Illuminate\\Foundation\\Bootstrap\\HandleExceptions::forwardsTo():257}(2, 'Attempt to read...', '/home/fintrixor...', 49)
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): App\\Components\\Claim\\Application\\CareSettingManager->mount(Object(App\\Models\\Claim\\Claim))
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#6 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Wrapped.php(23): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array)
#7 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportLifecycleHooks/SupportLifecycleHooks.php(134): Livewire\\Wrapped->__call('mount', Array)
#8 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportLifecycleHooks/SupportLifecycleHooks.php(20): Livewire\\Features\\SupportLifecycleHooks\\SupportLifecycleHooks->callHook('mount', Array)
#9 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/ComponentHook.php(19): Livewire\\Features\\SupportLifecycleHooks\\SupportLifecycleHooks->mount(Array, Object(App\\Components\\Claim\\Application\\Application))
#10 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/ComponentHookRegistry.php(45): Livewire\\ComponentHook->callMount(Array, Object(App\\Components\\Claim\\Application\\Application))
#11 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/EventBus.php(60): Livewire\\ComponentHookRegistry::{closure:Livewire\\ComponentHookRegistry::boot():39}(Object(App\\Components\\Claim\\Application\\CareSettingManager), Array, 'tab-care-settin...', Object(App\\Components\\Claim\\Application\\Application))
#12 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/helpers.php(98): Livewire\\EventBus->trigger('mount', Object(App\\Components\\Claim\\Application\\CareSettingManager), Array, 'tab-care-settin...', Object(App\\Components\\Claim\\Application\\Application))
#13 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(50): Livewire\\trigger('mount', Object(App\\Components\\Claim\\Application\\CareSettingManager), Array, 'tab-care-settin...', Object(App\\Components\\Claim\\Application\\Application))
#14 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/LivewireManager.php(73): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->mount('claim.applicati...', Array, 'tab-care-settin...')
#15 /home/fintrixorcouk/public_html/ha/storage/framework/views/b207adda115cbf2597aa9244bd4acfd9.php(93): Livewire\\LivewireManager->mount('claim.applicati...', Array, 'tab-care-settin...')
#16 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(37): include('/home/fintrixor...')
#17 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(38): App\\Components\\Claim\\Application\\Application->{closure:Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine::evaluatePath():35}()
#18 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(76): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->evaluatePath('/home/fintrixor...', Array)
#19 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(16): Illuminate\\View\\Engines\\CompilerEngine->get('/home/fintrixor...', Array)
#20 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/ViewEngineDecorator.php(47): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->get('/home/fintrixor...', Array)
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(208): Sentry\\Laravel\\Tracing\\ViewEngineDecorator->get('/home/fintrixor...', Array)
#22 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(191): Illuminate\\View\\View->getContents()
#23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(160): Illuminate\\View\\View->renderContents()
#24 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(282): Illuminate\\View\\View->render(Object(Closure))
#25 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(326): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->{closure:Livewire\\Mechanisms\\HandleComponents\\HandleComponents::render():274}()
#26 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(274): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->trackInRenderStack(Object(App\\Components\\Claim\\Application\\Application), Object(Closure))
#27 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(54): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->render(Object(App\\Components\\Claim\\Application\\Application), '<div></div>')
#28 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/LivewireManager.php(73): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->mount('claim.applicati...', Array, 'lw-2014258635-3')
#29 /home/fintrixorcouk/public_html/ha/storage/framework/views/975f6288099e4f6f1878adbe41ad0202.php(223): Livewire\\LivewireManager->mount('claim.applicati...', Array, 'lw-2014258635-3')
#30 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(37): include('/home/fintrixor...')
#31 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(38): App\\Components\\Client\\ClientTabs->{closure:Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine::evaluatePath():35}()
#32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(76): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->evaluatePath('/home/fintrixor...', Array)
#33 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(16): Illuminate\\View\\Engines\\CompilerEngine->get('/home/fintrixor...', Array)
#34 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/ViewEngineDecorator.php(47): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->get('/home/fintrixor...', Array)
#35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(208): Sentry\\Laravel\\Tracing\\ViewEngineDecorator->get('/home/fintrixor...', Array)
#36 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(191): Illuminate\\View\\View->getContents()
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(160): Illuminate\\View\\View->renderContents()
#38 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(282): Illuminate\\View\\View->render(Object(Closure))
#39 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(326): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->{closure:Livewire\\Mechanisms\\HandleComponents\\HandleComponents::render():274}()
#40 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(274): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->trackInRenderStack(Object(App\\Components\\Client\\ClientTabs), Object(Closure))
#41 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(54): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->render(Object(App\\Components\\Client\\ClientTabs), '<div></div>')
#42 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/LivewireManager.php(73): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->mount('client.client-t...', Array, 'lw-87974220-2')
#43 /home/fintrixorcouk/public_html/ha/storage/framework/views/f1917e15b097e90a2e888370e9a1f7ac.php(173): Livewire\\LivewireManager->mount('client.client-t...', Array, 'lw-87974220-2')
#44 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(37): include('/home/fintrixor...')
#45 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(38): App\\Components\\Client\\View->{closure:Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine::evaluatePath():35}()
#46 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(76): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->evaluatePath('/home/fintrixor...', Array)
#47 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(16): Illuminate\\View\\Engines\\CompilerEngine->get('/home/fintrixor...', Array)
#48 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/ViewEngineDecorator.php(47): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->get('/home/fintrixor...', Array)
#49 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(208): Sentry\\Laravel\\Tracing\\ViewEngineDecorator->get('/home/fintrixor...', Array)
#50 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(191): Illuminate\\View\\View->getContents()
#51 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(160): Illuminate\\View\\View->renderContents()
#52 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(282): Illuminate\\View\\View->render(Object(Closure))
#53 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(326): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->{closure:Livewire\\Mechanisms\\HandleComponents\\HandleComponents::render():274}()
#54 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(274): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->trackInRenderStack(Object(App\\Components\\Client\\View), Object(Closure))
#55 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(127): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->render(Object(App\\Components\\Client\\View))
#56 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/LivewireManager.php(102): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->update(Array, Array, Array)
#57 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleRequests/HandleRequests.php(144): Livewire\\LivewireManager->update(Array, Array, Array)
#58 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): Livewire\\Mechanisms\\HandleRequests\\HandleRequests->handleUpdate()
#59 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(21): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(Livewire\\Mechanisms\\HandleRequests\\HandleRequests), 'handleUpdate')
#60 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingRoutingDispatcher.php(35): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->{closure:Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing::dispatch():20}()
#61 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(20): Sentry\\Laravel\\Tracing\\Routing\\TracingRoutingDispatcher->wrapRouteDispatch(Object(Closure), Object(Illuminate\\Routing\\Route))
#62 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->dispatch(Object(Illuminate\\Routing\\Route), Object(Livewire\\Mechanisms\\HandleRequests\\HandleRequests), 'handleUpdate')
#63 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#64 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#65 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#66 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#67 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#68 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(49): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#69 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#70 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#71 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#72 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#73 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#74 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#75 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#76 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#77 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure))
#78 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#79 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#80 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#81 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#82 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#83 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#84 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#85 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#86 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#87 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#88 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#89 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#90 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/FlushEventsMiddleware.php(13): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#91 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\FlushEventsMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#92 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestIpMiddleware.php(45): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#93 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestIpMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#94 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestMiddleware.php(31): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#95 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#96 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#97 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#98 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#99 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#100 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(47): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#101 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#102 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#103 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#104 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#105 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#106 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#107 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#108 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#109 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#110 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#111 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#112 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#113 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#114 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Middleware.php(79): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#115 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Tracing\\Middleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#116 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#117 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#118 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#119 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#120 /home/fintrixorcouk/public_html/ha/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#121 {main}
"} 
[2026-08-18 12:06:44] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_1"} 
[2026-08-18 12:07:02] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0A8V6RVTN84SCG1NZAWQMPS"} 
[2026-08-18 12:07:02] production.INFO: eSign webhook unmatched document {"document_id":"01M0A8V6RVTN84SCG1NZAWQMPS"} 
[2026-08-18 12:07:02] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0A8V6TKHDRE6K28JX60X076"} 
[2026-08-18 12:07:02] production.INFO: eSign webhook unmatched document {"document_id":"01M0A8V6TKHDRE6K28JX60X076"} 
[2026-08-18 12:07:03] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0A8V6V53KWP9WK0T1KJEATX"} 
[2026-08-18 12:07:03] production.INFO: eSign webhook unmatched document {"document_id":"01M0A8V6V53KWP9WK0T1KJEATX"} 
[2026-08-18 12:07:04] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0A8V6VNWFSKWF8R0VMCYVER"} 
[2026-08-18 12:07:04] production.INFO: eSign webhook unmatched document {"document_id":"01M0A8V6VNWFSKWF8R0VMCYVER"} 
[2026-08-18 12:07:04] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0A8V6YDH8W5YG15NCVZSDQT"} 
[2026-08-18 12:07:04] production.INFO: eSign webhook unmatched document {"document_id":"01M0A8V6YDH8W5YG15NCVZSDQT"} 
[2026-08-18 12:07:05] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0A8V6ZFHJ182CBBZ82CX1RF"} 
[2026-08-18 12:07:05] production.INFO: eSign webhook unmatched document {"document_id":"01M0A8V6ZFHJ182CBBZ82CX1RF"} 
[2026-08-18 12:07:07] production.INFO: eSign signing-link email: firing trigger (single request link) {"contract_request_id":1027,"documents":6,"has_signing_url":true} 
[2026-08-18 12:07:08] production.ERROR: Attempt to read property "display_name" on null (View: /home/fintrixorcouk/public_html/ha/resources/views/components/claim/application/application.blade.php) (View: /home/fintrixorcouk/public_html/ha/resources/views/components/claim/application/application.blade.php) (View: /home/fintrixorcouk/public_html/ha/resources/views/components/claim/application/application.blade.php) {"userId":34,"exception":"[object] (Illuminate\\View\\ViewException(code: 0): Attempt to read property \"display_name\" on null (View: /home/fintrixorcouk/public_html/ha/resources/views/components/claim/application/application.blade.php) (View: /home/fintrixorcouk/public_html/ha/resources/views/components/claim/application/application.blade.php) (View: /home/fintrixorcouk/public_html/ha/resources/views/components/claim/application/application.blade.php) at /home/fintrixorcouk/public_html/ha/app/Components/Claim/Application/CareSettingManager.php:49)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(58): Illuminate\\View\\Engines\\CompilerEngine->handleViewException(Object(Illuminate\\View\\ViewException), 0)
#1 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(40): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->handleViewException(Object(Illuminate\\View\\ViewException), 0)
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(76): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->evaluatePath('/home/fintrixor...', Array)
#3 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(16): Illuminate\\View\\Engines\\CompilerEngine->get('/home/fintrixor...', Array)
#4 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/ViewEngineDecorator.php(47): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->get('/home/fintrixor...', Array)
#5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(208): Sentry\\Laravel\\Tracing\\ViewEngineDecorator->get('/home/fintrixor...', Array)
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(191): Illuminate\\View\\View->getContents()
#7 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(160): Illuminate\\View\\View->renderContents()
#8 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(282): Illuminate\\View\\View->render(Object(Closure))
#9 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(326): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->{closure:Livewire\\Mechanisms\\HandleComponents\\HandleComponents::render():274}()
#10 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(274): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->trackInRenderStack(Object(App\\Components\\Client\\View), Object(Closure))
#11 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(127): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->render(Object(App\\Components\\Client\\View))
#12 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/LivewireManager.php(102): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->update(Array, Array, Array)
#13 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleRequests/HandleRequests.php(144): Livewire\\LivewireManager->update(Array, Array, Array)
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): Livewire\\Mechanisms\\HandleRequests\\HandleRequests->handleUpdate()
#15 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(21): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(Livewire\\Mechanisms\\HandleRequests\\HandleRequests), 'handleUpdate')
#16 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingRoutingDispatcher.php(35): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->{closure:Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing::dispatch():20}()
#17 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(20): Sentry\\Laravel\\Tracing\\Routing\\TracingRoutingDispatcher->wrapRouteDispatch(Object(Closure), Object(Illuminate\\Routing\\Route))
#18 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->dispatch(Object(Illuminate\\Routing\\Route), Object(Livewire\\Mechanisms\\HandleRequests\\HandleRequests), 'handleUpdate')
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#24 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(49): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure))
#34 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#40 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#41 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#42 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#43 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#44 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#46 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/FlushEventsMiddleware.php(13): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\FlushEventsMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestIpMiddleware.php(45): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestIpMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestMiddleware.php(31): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#54 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#56 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(47): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#57 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#58 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#59 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#60 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#61 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#62 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#63 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#64 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#65 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#66 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#67 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#68 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#69 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#70 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Middleware.php(79): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#71 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Tracing\\Middleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#72 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#73 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#74 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#75 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#76 /home/fintrixorcouk/public_html/ha/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#77 {main}

[previous exception] [object] (Illuminate\\View\\ViewException(code: 0): Attempt to read property \"display_name\" on null (View: /home/fintrixorcouk/public_html/ha/resources/views/components/claim/application/application.blade.php) (View: /home/fintrixorcouk/public_html/ha/resources/views/components/claim/application/application.blade.php) at /home/fintrixorcouk/public_html/ha/app/Components/Claim/Application/CareSettingManager.php:49)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(58): Illuminate\\View\\Engines\\CompilerEngine->handleViewException(Object(Illuminate\\View\\ViewException), 1)
#1 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(40): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->handleViewException(Object(Illuminate\\View\\ViewException), 1)
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(76): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->evaluatePath('/home/fintrixor...', Array)
#3 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(16): Illuminate\\View\\Engines\\CompilerEngine->get('/home/fintrixor...', Array)
#4 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/ViewEngineDecorator.php(47): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->get('/home/fintrixor...', Array)
#5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(208): Sentry\\Laravel\\Tracing\\ViewEngineDecorator->get('/home/fintrixor...', Array)
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(191): Illuminate\\View\\View->getContents()
#7 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(160): Illuminate\\View\\View->renderContents()
#8 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(282): Illuminate\\View\\View->render(Object(Closure))
#9 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(326): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->{closure:Livewire\\Mechanisms\\HandleComponents\\HandleComponents::render():274}()
#10 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(274): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->trackInRenderStack(Object(App\\Components\\Client\\ClientTabs), Object(Closure))
#11 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(54): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->render(Object(App\\Components\\Client\\ClientTabs), '<div></div>')
#12 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/LivewireManager.php(73): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->mount('client.client-t...', Array, 'lw-87974220-2')
#13 /home/fintrixorcouk/public_html/ha/storage/framework/views/f1917e15b097e90a2e888370e9a1f7ac.php(173): Livewire\\LivewireManager->mount('client.client-t...', Array, 'lw-87974220-2')
#14 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(37): include('/home/fintrixor...')
#15 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(38): App\\Components\\Client\\View->{closure:Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine::evaluatePath():35}()
#16 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(76): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->evaluatePath('/home/fintrixor...', Array)
#17 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(16): Illuminate\\View\\Engines\\CompilerEngine->get('/home/fintrixor...', Array)
#18 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/ViewEngineDecorator.php(47): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->get('/home/fintrixor...', Array)
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(208): Sentry\\Laravel\\Tracing\\ViewEngineDecorator->get('/home/fintrixor...', Array)
#20 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(191): Illuminate\\View\\View->getContents()
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(160): Illuminate\\View\\View->renderContents()
#22 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(282): Illuminate\\View\\View->render(Object(Closure))
#23 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(326): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->{closure:Livewire\\Mechanisms\\HandleComponents\\HandleComponents::render():274}()
#24 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(274): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->trackInRenderStack(Object(App\\Components\\Client\\View), Object(Closure))
#25 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(127): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->render(Object(App\\Components\\Client\\View))
#26 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/LivewireManager.php(102): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->update(Array, Array, Array)
#27 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleRequests/HandleRequests.php(144): Livewire\\LivewireManager->update(Array, Array, Array)
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): Livewire\\Mechanisms\\HandleRequests\\HandleRequests->handleUpdate()
#29 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(21): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(Livewire\\Mechanisms\\HandleRequests\\HandleRequests), 'handleUpdate')
#30 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingRoutingDispatcher.php(35): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->{closure:Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing::dispatch():20}()
#31 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(20): Sentry\\Laravel\\Tracing\\Routing\\TracingRoutingDispatcher->wrapRouteDispatch(Object(Closure), Object(Illuminate\\Routing\\Route))
#32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->dispatch(Object(Illuminate\\Routing\\Route), Object(Livewire\\Mechanisms\\HandleRequests\\HandleRequests), 'handleUpdate')
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#34 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(49): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure))
#48 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#49 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#50 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#51 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#52 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#53 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#55 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#57 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#58 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#59 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#60 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/FlushEventsMiddleware.php(13): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#61 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\FlushEventsMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#62 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestIpMiddleware.php(45): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#63 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestIpMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#64 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestMiddleware.php(31): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#65 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#66 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#67 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#68 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#69 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#70 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(47): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#71 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#72 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#73 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#74 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#75 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#76 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#77 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#78 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#79 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#80 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#81 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#82 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#83 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#84 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Middleware.php(79): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#85 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Tracing\\Middleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#86 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#87 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#88 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#89 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#90 /home/fintrixorcouk/public_html/ha/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#91 {main}

[previous exception] [object] (Illuminate\\View\\ViewException(code: 0): Attempt to read property \"display_name\" on null (View: /home/fintrixorcouk/public_html/ha/resources/views/components/claim/application/application.blade.php) at /home/fintrixorcouk/public_html/ha/app/Components/Claim/Application/CareSettingManager.php:49)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(58): Illuminate\\View\\Engines\\CompilerEngine->handleViewException(Object(ErrorException), 2)
#1 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(40): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->handleViewException(Object(ErrorException), 2)
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(76): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->evaluatePath('/home/fintrixor...', Array)
#3 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(16): Illuminate\\View\\Engines\\CompilerEngine->get('/home/fintrixor...', Array)
#4 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/ViewEngineDecorator.php(47): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->get('/home/fintrixor...', Array)
#5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(208): Sentry\\Laravel\\Tracing\\ViewEngineDecorator->get('/home/fintrixor...', Array)
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(191): Illuminate\\View\\View->getContents()
#7 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(160): Illuminate\\View\\View->renderContents()
#8 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(282): Illuminate\\View\\View->render(Object(Closure))
#9 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(326): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->{closure:Livewire\\Mechanisms\\HandleComponents\\HandleComponents::render():274}()
#10 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(274): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->trackInRenderStack(Object(App\\Components\\Claim\\Application\\Application), Object(Closure))
#11 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(54): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->render(Object(App\\Components\\Claim\\Application\\Application), '<div></div>')
#12 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/LivewireManager.php(73): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->mount('claim.applicati...', Array, 'lw-2014258635-3')
#13 /home/fintrixorcouk/public_html/ha/storage/framework/views/975f6288099e4f6f1878adbe41ad0202.php(223): Livewire\\LivewireManager->mount('claim.applicati...', Array, 'lw-2014258635-3')
#14 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(37): include('/home/fintrixor...')
#15 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(38): App\\Components\\Client\\ClientTabs->{closure:Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine::evaluatePath():35}()
#16 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(76): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->evaluatePath('/home/fintrixor...', Array)
#17 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(16): Illuminate\\View\\Engines\\CompilerEngine->get('/home/fintrixor...', Array)
#18 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/ViewEngineDecorator.php(47): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->get('/home/fintrixor...', Array)
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(208): Sentry\\Laravel\\Tracing\\ViewEngineDecorator->get('/home/fintrixor...', Array)
#20 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(191): Illuminate\\View\\View->getContents()
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(160): Illuminate\\View\\View->renderContents()
#22 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(282): Illuminate\\View\\View->render(Object(Closure))
#23 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(326): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->{closure:Livewire\\Mechanisms\\HandleComponents\\HandleComponents::render():274}()
#24 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(274): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->trackInRenderStack(Object(App\\Components\\Client\\ClientTabs), Object(Closure))
#25 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(54): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->render(Object(App\\Components\\Client\\ClientTabs), '<div></div>')
#26 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/LivewireManager.php(73): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->mount('client.client-t...', Array, 'lw-87974220-2')
#27 /home/fintrixorcouk/public_html/ha/storage/framework/views/f1917e15b097e90a2e888370e9a1f7ac.php(173): Livewire\\LivewireManager->mount('client.client-t...', Array, 'lw-87974220-2')
#28 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(37): include('/home/fintrixor...')
#29 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(38): App\\Components\\Client\\View->{closure:Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine::evaluatePath():35}()
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(76): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->evaluatePath('/home/fintrixor...', Array)
#31 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(16): Illuminate\\View\\Engines\\CompilerEngine->get('/home/fintrixor...', Array)
#32 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/ViewEngineDecorator.php(47): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->get('/home/fintrixor...', Array)
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(208): Sentry\\Laravel\\Tracing\\ViewEngineDecorator->get('/home/fintrixor...', Array)
#34 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(191): Illuminate\\View\\View->getContents()
#35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(160): Illuminate\\View\\View->renderContents()
#36 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(282): Illuminate\\View\\View->render(Object(Closure))
#37 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(326): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->{closure:Livewire\\Mechanisms\\HandleComponents\\HandleComponents::render():274}()
#38 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(274): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->trackInRenderStack(Object(App\\Components\\Client\\View), Object(Closure))
#39 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(127): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->render(Object(App\\Components\\Client\\View))
#40 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/LivewireManager.php(102): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->update(Array, Array, Array)
#41 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleRequests/HandleRequests.php(144): Livewire\\LivewireManager->update(Array, Array, Array)
#42 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): Livewire\\Mechanisms\\HandleRequests\\HandleRequests->handleUpdate()
#43 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(21): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(Livewire\\Mechanisms\\HandleRequests\\HandleRequests), 'handleUpdate')
#44 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingRoutingDispatcher.php(35): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->{closure:Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing::dispatch():20}()
#45 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(20): Sentry\\Laravel\\Tracing\\Routing\\TracingRoutingDispatcher->wrapRouteDispatch(Object(Closure), Object(Illuminate\\Routing\\Route))
#46 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->dispatch(Object(Illuminate\\Routing\\Route), Object(Livewire\\Mechanisms\\HandleRequests\\HandleRequests), 'handleUpdate')
#47 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#48 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#49 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#50 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(49): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#54 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#56 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#57 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#58 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#59 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#60 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#61 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure))
#62 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#63 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#64 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#65 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#66 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#67 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#68 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#69 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#70 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#71 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#72 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#73 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#74 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/FlushEventsMiddleware.php(13): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#75 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\FlushEventsMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#76 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestIpMiddleware.php(45): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#77 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestIpMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#78 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestMiddleware.php(31): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#79 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#80 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#81 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#82 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#83 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#84 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(47): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#85 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#86 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#87 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#88 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#89 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#90 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#91 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#92 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#93 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#94 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#95 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#96 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#97 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#98 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Middleware.php(79): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#99 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Tracing\\Middleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#100 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#101 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#102 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#103 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#104 /home/fintrixorcouk/public_html/ha/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#105 {main}

[previous exception] [object] (ErrorException(code: 0): Attempt to read property \"display_name\" on null at /home/fintrixorcouk/public_html/ha/app/Components/Claim/Application/CareSettingManager.php:49)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Bootstrap/HandleExceptions.php(258): Illuminate\\Foundation\\Bootstrap\\HandleExceptions->handleError(2, 'Attempt to read...', '/home/fintrixor...', 49)
#1 /home/fintrixorcouk/public_html/ha/app/Components/Claim/Application/CareSettingManager.php(49): Illuminate\\Foundation\\Bootstrap\\HandleExceptions->{closure:Illuminate\\Foundation\\Bootstrap\\HandleExceptions::forwardsTo():257}(2, 'Attempt to read...', '/home/fintrixor...', 49)
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): App\\Components\\Claim\\Application\\CareSettingManager->mount(Object(App\\Models\\Claim\\Claim))
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#6 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Wrapped.php(23): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array)
#7 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportLifecycleHooks/SupportLifecycleHooks.php(134): Livewire\\Wrapped->__call('mount', Array)
#8 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportLifecycleHooks/SupportLifecycleHooks.php(20): Livewire\\Features\\SupportLifecycleHooks\\SupportLifecycleHooks->callHook('mount', Array)
#9 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/ComponentHook.php(19): Livewire\\Features\\SupportLifecycleHooks\\SupportLifecycleHooks->mount(Array, Object(App\\Components\\Claim\\Application\\Application))
#10 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/ComponentHookRegistry.php(45): Livewire\\ComponentHook->callMount(Array, Object(App\\Components\\Claim\\Application\\Application))
#11 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/EventBus.php(60): Livewire\\ComponentHookRegistry::{closure:Livewire\\ComponentHookRegistry::boot():39}(Object(App\\Components\\Claim\\Application\\CareSettingManager), Array, 'tab-care-settin...', Object(App\\Components\\Claim\\Application\\Application))
#12 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/helpers.php(98): Livewire\\EventBus->trigger('mount', Object(App\\Components\\Claim\\Application\\CareSettingManager), Array, 'tab-care-settin...', Object(App\\Components\\Claim\\Application\\Application))
#13 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(50): Livewire\\trigger('mount', Object(App\\Components\\Claim\\Application\\CareSettingManager), Array, 'tab-care-settin...', Object(App\\Components\\Claim\\Application\\Application))
#14 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/LivewireManager.php(73): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->mount('claim.applicati...', Array, 'tab-care-settin...')
#15 /home/fintrixorcouk/public_html/ha/storage/framework/views/b207adda115cbf2597aa9244bd4acfd9.php(93): Livewire\\LivewireManager->mount('claim.applicati...', Array, 'tab-care-settin...')
#16 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(37): include('/home/fintrixor...')
#17 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(38): App\\Components\\Claim\\Application\\Application->{closure:Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine::evaluatePath():35}()
#18 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(76): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->evaluatePath('/home/fintrixor...', Array)
#19 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(16): Illuminate\\View\\Engines\\CompilerEngine->get('/home/fintrixor...', Array)
#20 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/ViewEngineDecorator.php(47): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->get('/home/fintrixor...', Array)
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(208): Sentry\\Laravel\\Tracing\\ViewEngineDecorator->get('/home/fintrixor...', Array)
#22 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(191): Illuminate\\View\\View->getContents()
#23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(160): Illuminate\\View\\View->renderContents()
#24 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(282): Illuminate\\View\\View->render(Object(Closure))
#25 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(326): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->{closure:Livewire\\Mechanisms\\HandleComponents\\HandleComponents::render():274}()
#26 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(274): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->trackInRenderStack(Object(App\\Components\\Claim\\Application\\Application), Object(Closure))
#27 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(54): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->render(Object(App\\Components\\Claim\\Application\\Application), '<div></div>')
#28 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/LivewireManager.php(73): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->mount('claim.applicati...', Array, 'lw-2014258635-3')
#29 /home/fintrixorcouk/public_html/ha/storage/framework/views/975f6288099e4f6f1878adbe41ad0202.php(223): Livewire\\LivewireManager->mount('claim.applicati...', Array, 'lw-2014258635-3')
#30 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(37): include('/home/fintrixor...')
#31 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(38): App\\Components\\Client\\ClientTabs->{closure:Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine::evaluatePath():35}()
#32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(76): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->evaluatePath('/home/fintrixor...', Array)
#33 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(16): Illuminate\\View\\Engines\\CompilerEngine->get('/home/fintrixor...', Array)
#34 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/ViewEngineDecorator.php(47): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->get('/home/fintrixor...', Array)
#35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(208): Sentry\\Laravel\\Tracing\\ViewEngineDecorator->get('/home/fintrixor...', Array)
#36 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(191): Illuminate\\View\\View->getContents()
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(160): Illuminate\\View\\View->renderContents()
#38 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(282): Illuminate\\View\\View->render(Object(Closure))
#39 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(326): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->{closure:Livewire\\Mechanisms\\HandleComponents\\HandleComponents::render():274}()
#40 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(274): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->trackInRenderStack(Object(App\\Components\\Client\\ClientTabs), Object(Closure))
#41 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(54): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->render(Object(App\\Components\\Client\\ClientTabs), '<div></div>')
#42 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/LivewireManager.php(73): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->mount('client.client-t...', Array, 'lw-87974220-2')
#43 /home/fintrixorcouk/public_html/ha/storage/framework/views/f1917e15b097e90a2e888370e9a1f7ac.php(173): Livewire\\LivewireManager->mount('client.client-t...', Array, 'lw-87974220-2')
#44 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(37): include('/home/fintrixor...')
#45 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(38): App\\Components\\Client\\View->{closure:Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine::evaluatePath():35}()
#46 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(76): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->evaluatePath('/home/fintrixor...', Array)
#47 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(16): Illuminate\\View\\Engines\\CompilerEngine->get('/home/fintrixor...', Array)
#48 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/ViewEngineDecorator.php(47): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->get('/home/fintrixor...', Array)
#49 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(208): Sentry\\Laravel\\Tracing\\ViewEngineDecorator->get('/home/fintrixor...', Array)
#50 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(191): Illuminate\\View\\View->getContents()
#51 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(160): Illuminate\\View\\View->renderContents()
#52 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(282): Illuminate\\View\\View->render(Object(Closure))
#53 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(326): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->{closure:Livewire\\Mechanisms\\HandleComponents\\HandleComponents::render():274}()
#54 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(274): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->trackInRenderStack(Object(App\\Components\\Client\\View), Object(Closure))
#55 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(127): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->render(Object(App\\Components\\Client\\View))
#56 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/LivewireManager.php(102): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->update(Array, Array, Array)
#57 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleRequests/HandleRequests.php(144): Livewire\\LivewireManager->update(Array, Array, Array)
#58 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): Livewire\\Mechanisms\\HandleRequests\\HandleRequests->handleUpdate()
#59 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(21): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(Livewire\\Mechanisms\\HandleRequests\\HandleRequests), 'handleUpdate')
#60 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingRoutingDispatcher.php(35): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->{closure:Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing::dispatch():20}()
#61 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(20): Sentry\\Laravel\\Tracing\\Routing\\TracingRoutingDispatcher->wrapRouteDispatch(Object(Closure), Object(Illuminate\\Routing\\Route))
#62 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->dispatch(Object(Illuminate\\Routing\\Route), Object(Livewire\\Mechanisms\\HandleRequests\\HandleRequests), 'handleUpdate')
#63 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#64 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#65 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#66 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#67 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#68 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(49): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#69 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#70 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#71 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#72 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#73 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#74 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#75 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#76 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#77 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure))
#78 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#79 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#80 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#81 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#82 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#83 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#84 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#85 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#86 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#87 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#88 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#89 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#90 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/FlushEventsMiddleware.php(13): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#91 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\FlushEventsMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#92 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestIpMiddleware.php(45): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#93 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestIpMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#94 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestMiddleware.php(31): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#95 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#96 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#97 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#98 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#99 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#100 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(47): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#101 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#102 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#103 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#104 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#105 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#106 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#107 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#108 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#109 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#110 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#111 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#112 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#113 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#114 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Middleware.php(79): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#115 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Tracing\\Middleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#116 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#117 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#118 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#119 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#120 /home/fintrixorcouk/public_html/ha/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#121 {main}
"} 
[2026-08-18 12:07:08] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} 
[2026-08-18 12:07:09] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01M0A8V6RVTN84SCG1NZAWQMPS"} 
[2026-08-18 12:07:09] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01M0A8V6TKHDRE6K28JX60X076"} 
[2026-08-18 12:07:10] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-18 12:07:10] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01M0A8V6V53KWP9WK0T1KJEATX"} 
[2026-08-18 12:07:11] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01M0A8V6VNWFSKWF8R0VMCYVER"} 
[2026-08-18 12:07:11] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01M0A8V6YDH8W5YG15NCVZSDQT"} 
[2026-08-18 12:07:12] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01M0A8V6ZFHJ182CBBZ82CX1RF"} 
[2026-08-18 12:07:13] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0A8V6RVTN84SCG1NZAWQMPS"} 
[2026-08-18 12:07:13] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-18 12:07:13] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0A8V6TKHDRE6K28JX60X076"} 
[2026-08-18 12:07:14] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0A8V6V53KWP9WK0T1KJEATX"} 
[2026-08-18 12:07:15] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0A8V6VNWFSKWF8R0VMCYVER"} 
[2026-08-18 12:07:15] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0A8V6YDH8W5YG15NCVZSDQT"} 
[2026-08-18 12:07:16] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0A8V6ZFHJ182CBBZ82CX1RF"} 
[2026-08-18 12:09:08] production.ERROR: Attempt to read property "display_name" on null (View: /home/fintrixorcouk/public_html/ha/resources/views/components/claim/application/application.blade.php) (View: /home/fintrixorcouk/public_html/ha/resources/views/components/claim/application/application.blade.php) (View: /home/fintrixorcouk/public_html/ha/resources/views/components/claim/application/application.blade.php) {"userId":34,"exception":"[object] (Illuminate\\View\\ViewException(code: 0): Attempt to read property \"display_name\" on null (View: /home/fintrixorcouk/public_html/ha/resources/views/components/claim/application/application.blade.php) (View: /home/fintrixorcouk/public_html/ha/resources/views/components/claim/application/application.blade.php) (View: /home/fintrixorcouk/public_html/ha/resources/views/components/claim/application/application.blade.php) at /home/fintrixorcouk/public_html/ha/app/Components/Claim/Application/CareSettingManager.php:49)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(58): Illuminate\\View\\Engines\\CompilerEngine->handleViewException(Object(Illuminate\\View\\ViewException), 0)
#1 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(40): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->handleViewException(Object(Illuminate\\View\\ViewException), 0)
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(76): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->evaluatePath('/home/fintrixor...', Array)
#3 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(16): Illuminate\\View\\Engines\\CompilerEngine->get('/home/fintrixor...', Array)
#4 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/ViewEngineDecorator.php(47): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->get('/home/fintrixor...', Array)
#5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(208): Sentry\\Laravel\\Tracing\\ViewEngineDecorator->get('/home/fintrixor...', Array)
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(191): Illuminate\\View\\View->getContents()
#7 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(160): Illuminate\\View\\View->renderContents()
#8 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(282): Illuminate\\View\\View->render(Object(Closure))
#9 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(326): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->{closure:Livewire\\Mechanisms\\HandleComponents\\HandleComponents::render():274}()
#10 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(274): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->trackInRenderStack(Object(App\\Components\\Client\\View), Object(Closure))
#11 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(127): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->render(Object(App\\Components\\Client\\View))
#12 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/LivewireManager.php(102): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->update(Array, Array, Array)
#13 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleRequests/HandleRequests.php(144): Livewire\\LivewireManager->update(Array, Array, Array)
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): Livewire\\Mechanisms\\HandleRequests\\HandleRequests->handleUpdate()
#15 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(21): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(Livewire\\Mechanisms\\HandleRequests\\HandleRequests), 'handleUpdate')
#16 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingRoutingDispatcher.php(35): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->{closure:Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing::dispatch():20}()
#17 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(20): Sentry\\Laravel\\Tracing\\Routing\\TracingRoutingDispatcher->wrapRouteDispatch(Object(Closure), Object(Illuminate\\Routing\\Route))
#18 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->dispatch(Object(Illuminate\\Routing\\Route), Object(Livewire\\Mechanisms\\HandleRequests\\HandleRequests), 'handleUpdate')
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#24 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(49): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure))
#34 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#40 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#41 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#42 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#43 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#44 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#46 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/FlushEventsMiddleware.php(13): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\FlushEventsMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestIpMiddleware.php(45): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestIpMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestMiddleware.php(31): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#54 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#56 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(47): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#57 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#58 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#59 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#60 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#61 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#62 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#63 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#64 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#65 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#66 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#67 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#68 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#69 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#70 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Middleware.php(79): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#71 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Tracing\\Middleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#72 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#73 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#74 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#75 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#76 /home/fintrixorcouk/public_html/ha/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#77 {main}

[previous exception] [object] (Illuminate\\View\\ViewException(code: 0): Attempt to read property \"display_name\" on null (View: /home/fintrixorcouk/public_html/ha/resources/views/components/claim/application/application.blade.php) (View: /home/fintrixorcouk/public_html/ha/resources/views/components/claim/application/application.blade.php) at /home/fintrixorcouk/public_html/ha/app/Components/Claim/Application/CareSettingManager.php:49)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(58): Illuminate\\View\\Engines\\CompilerEngine->handleViewException(Object(Illuminate\\View\\ViewException), 1)
#1 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(40): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->handleViewException(Object(Illuminate\\View\\ViewException), 1)
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(76): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->evaluatePath('/home/fintrixor...', Array)
#3 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(16): Illuminate\\View\\Engines\\CompilerEngine->get('/home/fintrixor...', Array)
#4 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/ViewEngineDecorator.php(47): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->get('/home/fintrixor...', Array)
#5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(208): Sentry\\Laravel\\Tracing\\ViewEngineDecorator->get('/home/fintrixor...', Array)
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(191): Illuminate\\View\\View->getContents()
#7 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(160): Illuminate\\View\\View->renderContents()
#8 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(282): Illuminate\\View\\View->render(Object(Closure))
#9 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(326): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->{closure:Livewire\\Mechanisms\\HandleComponents\\HandleComponents::render():274}()
#10 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(274): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->trackInRenderStack(Object(App\\Components\\Client\\ClientTabs), Object(Closure))
#11 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(54): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->render(Object(App\\Components\\Client\\ClientTabs), '<div></div>')
#12 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/LivewireManager.php(73): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->mount('client.client-t...', Array, 'lw-87974220-2')
#13 /home/fintrixorcouk/public_html/ha/storage/framework/views/f1917e15b097e90a2e888370e9a1f7ac.php(173): Livewire\\LivewireManager->mount('client.client-t...', Array, 'lw-87974220-2')
#14 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(37): include('/home/fintrixor...')
#15 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(38): App\\Components\\Client\\View->{closure:Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine::evaluatePath():35}()
#16 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(76): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->evaluatePath('/home/fintrixor...', Array)
#17 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(16): Illuminate\\View\\Engines\\CompilerEngine->get('/home/fintrixor...', Array)
#18 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/ViewEngineDecorator.php(47): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->get('/home/fintrixor...', Array)
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(208): Sentry\\Laravel\\Tracing\\ViewEngineDecorator->get('/home/fintrixor...', Array)
#20 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(191): Illuminate\\View\\View->getContents()
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(160): Illuminate\\View\\View->renderContents()
#22 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(282): Illuminate\\View\\View->render(Object(Closure))
#23 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(326): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->{closure:Livewire\\Mechanisms\\HandleComponents\\HandleComponents::render():274}()
#24 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(274): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->trackInRenderStack(Object(App\\Components\\Client\\View), Object(Closure))
#25 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(127): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->render(Object(App\\Components\\Client\\View))
#26 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/LivewireManager.php(102): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->update(Array, Array, Array)
#27 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleRequests/HandleRequests.php(144): Livewire\\LivewireManager->update(Array, Array, Array)
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): Livewire\\Mechanisms\\HandleRequests\\HandleRequests->handleUpdate()
#29 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(21): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(Livewire\\Mechanisms\\HandleRequests\\HandleRequests), 'handleUpdate')
#30 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingRoutingDispatcher.php(35): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->{closure:Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing::dispatch():20}()
#31 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(20): Sentry\\Laravel\\Tracing\\Routing\\TracingRoutingDispatcher->wrapRouteDispatch(Object(Closure), Object(Illuminate\\Routing\\Route))
#32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->dispatch(Object(Illuminate\\Routing\\Route), Object(Livewire\\Mechanisms\\HandleRequests\\HandleRequests), 'handleUpdate')
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#34 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(49): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure))
#48 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#49 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#50 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#51 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#52 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#53 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#55 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#57 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#58 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#59 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#60 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/FlushEventsMiddleware.php(13): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#61 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\FlushEventsMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#62 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestIpMiddleware.php(45): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#63 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestIpMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#64 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestMiddleware.php(31): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#65 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#66 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#67 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#68 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#69 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#70 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(47): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#71 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#72 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#73 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#74 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#75 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#76 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#77 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#78 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#79 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#80 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#81 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#82 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#83 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#84 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Middleware.php(79): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#85 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Tracing\\Middleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#86 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#87 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#88 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#89 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#90 /home/fintrixorcouk/public_html/ha/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#91 {main}

[previous exception] [object] (Illuminate\\View\\ViewException(code: 0): Attempt to read property \"display_name\" on null (View: /home/fintrixorcouk/public_html/ha/resources/views/components/claim/application/application.blade.php) at /home/fintrixorcouk/public_html/ha/app/Components/Claim/Application/CareSettingManager.php:49)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(58): Illuminate\\View\\Engines\\CompilerEngine->handleViewException(Object(ErrorException), 2)
#1 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(40): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->handleViewException(Object(ErrorException), 2)
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(76): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->evaluatePath('/home/fintrixor...', Array)
#3 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(16): Illuminate\\View\\Engines\\CompilerEngine->get('/home/fintrixor...', Array)
#4 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/ViewEngineDecorator.php(47): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->get('/home/fintrixor...', Array)
#5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(208): Sentry\\Laravel\\Tracing\\ViewEngineDecorator->get('/home/fintrixor...', Array)
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(191): Illuminate\\View\\View->getContents()
#7 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(160): Illuminate\\View\\View->renderContents()
#8 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(282): Illuminate\\View\\View->render(Object(Closure))
#9 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(326): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->{closure:Livewire\\Mechanisms\\HandleComponents\\HandleComponents::render():274}()
#10 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(274): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->trackInRenderStack(Object(App\\Components\\Claim\\Application\\Application), Object(Closure))
#11 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(54): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->render(Object(App\\Components\\Claim\\Application\\Application), '<div></div>')
#12 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/LivewireManager.php(73): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->mount('claim.applicati...', Array, 'lw-2014258635-3')
#13 /home/fintrixorcouk/public_html/ha/storage/framework/views/975f6288099e4f6f1878adbe41ad0202.php(223): Livewire\\LivewireManager->mount('claim.applicati...', Array, 'lw-2014258635-3')
#14 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(37): include('/home/fintrixor...')
#15 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(38): App\\Components\\Client\\ClientTabs->{closure:Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine::evaluatePath():35}()
#16 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(76): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->evaluatePath('/home/fintrixor...', Array)
#17 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(16): Illuminate\\View\\Engines\\CompilerEngine->get('/home/fintrixor...', Array)
#18 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/ViewEngineDecorator.php(47): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->get('/home/fintrixor...', Array)
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(208): Sentry\\Laravel\\Tracing\\ViewEngineDecorator->get('/home/fintrixor...', Array)
#20 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(191): Illuminate\\View\\View->getContents()
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(160): Illuminate\\View\\View->renderContents()
#22 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(282): Illuminate\\View\\View->render(Object(Closure))
#23 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(326): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->{closure:Livewire\\Mechanisms\\HandleComponents\\HandleComponents::render():274}()
#24 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(274): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->trackInRenderStack(Object(App\\Components\\Client\\ClientTabs), Object(Closure))
#25 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(54): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->render(Object(App\\Components\\Client\\ClientTabs), '<div></div>')
#26 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/LivewireManager.php(73): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->mount('client.client-t...', Array, 'lw-87974220-2')
#27 /home/fintrixorcouk/public_html/ha/storage/framework/views/f1917e15b097e90a2e888370e9a1f7ac.php(173): Livewire\\LivewireManager->mount('client.client-t...', Array, 'lw-87974220-2')
#28 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(37): include('/home/fintrixor...')
#29 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(38): App\\Components\\Client\\View->{closure:Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine::evaluatePath():35}()
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(76): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->evaluatePath('/home/fintrixor...', Array)
#31 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(16): Illuminate\\View\\Engines\\CompilerEngine->get('/home/fintrixor...', Array)
#32 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/ViewEngineDecorator.php(47): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->get('/home/fintrixor...', Array)
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(208): Sentry\\Laravel\\Tracing\\ViewEngineDecorator->get('/home/fintrixor...', Array)
#34 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(191): Illuminate\\View\\View->getContents()
#35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(160): Illuminate\\View\\View->renderContents()
#36 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(282): Illuminate\\View\\View->render(Object(Closure))
#37 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(326): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->{closure:Livewire\\Mechanisms\\HandleComponents\\HandleComponents::render():274}()
#38 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(274): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->trackInRenderStack(Object(App\\Components\\Client\\View), Object(Closure))
#39 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(127): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->render(Object(App\\Components\\Client\\View))
#40 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/LivewireManager.php(102): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->update(Array, Array, Array)
#41 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleRequests/HandleRequests.php(144): Livewire\\LivewireManager->update(Array, Array, Array)
#42 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): Livewire\\Mechanisms\\HandleRequests\\HandleRequests->handleUpdate()
#43 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(21): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(Livewire\\Mechanisms\\HandleRequests\\HandleRequests), 'handleUpdate')
#44 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingRoutingDispatcher.php(35): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->{closure:Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing::dispatch():20}()
#45 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(20): Sentry\\Laravel\\Tracing\\Routing\\TracingRoutingDispatcher->wrapRouteDispatch(Object(Closure), Object(Illuminate\\Routing\\Route))
#46 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->dispatch(Object(Illuminate\\Routing\\Route), Object(Livewire\\Mechanisms\\HandleRequests\\HandleRequests), 'handleUpdate')
#47 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#48 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#49 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#50 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(49): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#54 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#56 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#57 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#58 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#59 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#60 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#61 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure))
#62 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#63 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#64 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#65 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#66 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#67 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#68 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#69 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#70 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#71 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#72 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#73 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#74 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/FlushEventsMiddleware.php(13): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#75 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\FlushEventsMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#76 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestIpMiddleware.php(45): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#77 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestIpMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#78 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestMiddleware.php(31): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#79 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#80 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#81 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#82 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#83 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#84 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(47): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#85 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#86 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#87 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#88 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#89 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#90 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#91 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#92 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#93 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#94 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#95 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#96 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#97 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#98 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Middleware.php(79): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#99 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Tracing\\Middleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#100 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#101 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#102 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#103 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#104 /home/fintrixorcouk/public_html/ha/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#105 {main}

[previous exception] [object] (ErrorException(code: 0): Attempt to read property \"display_name\" on null at /home/fintrixorcouk/public_html/ha/app/Components/Claim/Application/CareSettingManager.php:49)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Bootstrap/HandleExceptions.php(258): Illuminate\\Foundation\\Bootstrap\\HandleExceptions->handleError(2, 'Attempt to read...', '/home/fintrixor...', 49)
#1 /home/fintrixorcouk/public_html/ha/app/Components/Claim/Application/CareSettingManager.php(49): Illuminate\\Foundation\\Bootstrap\\HandleExceptions->{closure:Illuminate\\Foundation\\Bootstrap\\HandleExceptions::forwardsTo():257}(2, 'Attempt to read...', '/home/fintrixor...', 49)
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): App\\Components\\Claim\\Application\\CareSettingManager->mount(Object(App\\Models\\Claim\\Claim))
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#6 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Wrapped.php(23): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array)
#7 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportLifecycleHooks/SupportLifecycleHooks.php(134): Livewire\\Wrapped->__call('mount', Array)
#8 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportLifecycleHooks/SupportLifecycleHooks.php(20): Livewire\\Features\\SupportLifecycleHooks\\SupportLifecycleHooks->callHook('mount', Array)
#9 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/ComponentHook.php(19): Livewire\\Features\\SupportLifecycleHooks\\SupportLifecycleHooks->mount(Array, Object(App\\Components\\Claim\\Application\\Application))
#10 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/ComponentHookRegistry.php(45): Livewire\\ComponentHook->callMount(Array, Object(App\\Components\\Claim\\Application\\Application))
#11 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/EventBus.php(60): Livewire\\ComponentHookRegistry::{closure:Livewire\\ComponentHookRegistry::boot():39}(Object(App\\Components\\Claim\\Application\\CareSettingManager), Array, 'tab-care-settin...', Object(App\\Components\\Claim\\Application\\Application))
#12 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/helpers.php(98): Livewire\\EventBus->trigger('mount', Object(App\\Components\\Claim\\Application\\CareSettingManager), Array, 'tab-care-settin...', Object(App\\Components\\Claim\\Application\\Application))
#13 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(50): Livewire\\trigger('mount', Object(App\\Components\\Claim\\Application\\CareSettingManager), Array, 'tab-care-settin...', Object(App\\Components\\Claim\\Application\\Application))
#14 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/LivewireManager.php(73): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->mount('claim.applicati...', Array, 'tab-care-settin...')
#15 /home/fintrixorcouk/public_html/ha/storage/framework/views/b207adda115cbf2597aa9244bd4acfd9.php(93): Livewire\\LivewireManager->mount('claim.applicati...', Array, 'tab-care-settin...')
#16 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(37): include('/home/fintrixor...')
#17 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(38): App\\Components\\Claim\\Application\\Application->{closure:Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine::evaluatePath():35}()
#18 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(76): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->evaluatePath('/home/fintrixor...', Array)
#19 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(16): Illuminate\\View\\Engines\\CompilerEngine->get('/home/fintrixor...', Array)
#20 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/ViewEngineDecorator.php(47): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->get('/home/fintrixor...', Array)
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(208): Sentry\\Laravel\\Tracing\\ViewEngineDecorator->get('/home/fintrixor...', Array)
#22 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(191): Illuminate\\View\\View->getContents()
#23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(160): Illuminate\\View\\View->renderContents()
#24 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(282): Illuminate\\View\\View->render(Object(Closure))
#25 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(326): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->{closure:Livewire\\Mechanisms\\HandleComponents\\HandleComponents::render():274}()
#26 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(274): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->trackInRenderStack(Object(App\\Components\\Claim\\Application\\Application), Object(Closure))
#27 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(54): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->render(Object(App\\Components\\Claim\\Application\\Application), '<div></div>')
#28 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/LivewireManager.php(73): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->mount('claim.applicati...', Array, 'lw-2014258635-3')
#29 /home/fintrixorcouk/public_html/ha/storage/framework/views/975f6288099e4f6f1878adbe41ad0202.php(223): Livewire\\LivewireManager->mount('claim.applicati...', Array, 'lw-2014258635-3')
#30 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(37): include('/home/fintrixor...')
#31 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(38): App\\Components\\Client\\ClientTabs->{closure:Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine::evaluatePath():35}()
#32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(76): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->evaluatePath('/home/fintrixor...', Array)
#33 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(16): Illuminate\\View\\Engines\\CompilerEngine->get('/home/fintrixor...', Array)
#34 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/ViewEngineDecorator.php(47): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->get('/home/fintrixor...', Array)
#35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(208): Sentry\\Laravel\\Tracing\\ViewEngineDecorator->get('/home/fintrixor...', Array)
#36 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(191): Illuminate\\View\\View->getContents()
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(160): Illuminate\\View\\View->renderContents()
#38 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(282): Illuminate\\View\\View->render(Object(Closure))
#39 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(326): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->{closure:Livewire\\Mechanisms\\HandleComponents\\HandleComponents::render():274}()
#40 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(274): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->trackInRenderStack(Object(App\\Components\\Client\\ClientTabs), Object(Closure))
#41 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(54): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->render(Object(App\\Components\\Client\\ClientTabs), '<div></div>')
#42 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/LivewireManager.php(73): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->mount('client.client-t...', Array, 'lw-87974220-2')
#43 /home/fintrixorcouk/public_html/ha/storage/framework/views/f1917e15b097e90a2e888370e9a1f7ac.php(173): Livewire\\LivewireManager->mount('client.client-t...', Array, 'lw-87974220-2')
#44 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(37): include('/home/fintrixor...')
#45 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(38): App\\Components\\Client\\View->{closure:Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine::evaluatePath():35}()
#46 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(76): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->evaluatePath('/home/fintrixor...', Array)
#47 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(16): Illuminate\\View\\Engines\\CompilerEngine->get('/home/fintrixor...', Array)
#48 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/ViewEngineDecorator.php(47): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->get('/home/fintrixor...', Array)
#49 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(208): Sentry\\Laravel\\Tracing\\ViewEngineDecorator->get('/home/fintrixor...', Array)
#50 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(191): Illuminate\\View\\View->getContents()
#51 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(160): Illuminate\\View\\View->renderContents()
#52 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(282): Illuminate\\View\\View->render(Object(Closure))
#53 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(326): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->{closure:Livewire\\Mechanisms\\HandleComponents\\HandleComponents::render():274}()
#54 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(274): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->trackInRenderStack(Object(App\\Components\\Client\\View), Object(Closure))
#55 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(127): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->render(Object(App\\Components\\Client\\View))
#56 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/LivewireManager.php(102): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->update(Array, Array, Array)
#57 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleRequests/HandleRequests.php(144): Livewire\\LivewireManager->update(Array, Array, Array)
#58 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): Livewire\\Mechanisms\\HandleRequests\\HandleRequests->handleUpdate()
#59 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(21): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(Livewire\\Mechanisms\\HandleRequests\\HandleRequests), 'handleUpdate')
#60 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingRoutingDispatcher.php(35): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->{closure:Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing::dispatch():20}()
#61 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(20): Sentry\\Laravel\\Tracing\\Routing\\TracingRoutingDispatcher->wrapRouteDispatch(Object(Closure), Object(Illuminate\\Routing\\Route))
#62 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->dispatch(Object(Illuminate\\Routing\\Route), Object(Livewire\\Mechanisms\\HandleRequests\\HandleRequests), 'handleUpdate')
#63 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#64 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#65 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#66 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#67 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#68 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(49): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#69 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#70 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#71 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#72 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#73 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#74 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#75 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#76 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#77 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure))
#78 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#79 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#80 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#81 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#82 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#83 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#84 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#85 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#86 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#87 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#88 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#89 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#90 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/FlushEventsMiddleware.php(13): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#91 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\FlushEventsMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#92 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestIpMiddleware.php(45): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#93 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestIpMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#94 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestMiddleware.php(31): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#95 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#96 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#97 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#98 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#99 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#100 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(47): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#101 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#102 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#103 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#104 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#105 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#106 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#107 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#108 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#109 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#110 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#111 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#112 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#113 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#114 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Middleware.php(79): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#115 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Tracing\\Middleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#116 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#117 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#118 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#119 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#120 /home/fintrixorcouk/public_html/ha/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#121 {main}
"} 
[2026-08-18 12:09:12] production.ERROR: Attempt to read property "display_name" on null (View: /home/fintrixorcouk/public_html/ha/resources/views/components/claim/application/application.blade.php) (View: /home/fintrixorcouk/public_html/ha/resources/views/components/claim/application/application.blade.php) (View: /home/fintrixorcouk/public_html/ha/resources/views/components/claim/application/application.blade.php) {"userId":34,"exception":"[object] (Illuminate\\View\\ViewException(code: 0): Attempt to read property \"display_name\" on null (View: /home/fintrixorcouk/public_html/ha/resources/views/components/claim/application/application.blade.php) (View: /home/fintrixorcouk/public_html/ha/resources/views/components/claim/application/application.blade.php) (View: /home/fintrixorcouk/public_html/ha/resources/views/components/claim/application/application.blade.php) at /home/fintrixorcouk/public_html/ha/app/Components/Claim/Application/CareSettingManager.php:49)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(58): Illuminate\\View\\Engines\\CompilerEngine->handleViewException(Object(Illuminate\\View\\ViewException), 0)
#1 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(40): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->handleViewException(Object(Illuminate\\View\\ViewException), 0)
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(76): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->evaluatePath('/home/fintrixor...', Array)
#3 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(16): Illuminate\\View\\Engines\\CompilerEngine->get('/home/fintrixor...', Array)
#4 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/ViewEngineDecorator.php(47): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->get('/home/fintrixor...', Array)
#5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(208): Sentry\\Laravel\\Tracing\\ViewEngineDecorator->get('/home/fintrixor...', Array)
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(191): Illuminate\\View\\View->getContents()
#7 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(160): Illuminate\\View\\View->renderContents()
#8 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(282): Illuminate\\View\\View->render(Object(Closure))
#9 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(326): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->{closure:Livewire\\Mechanisms\\HandleComponents\\HandleComponents::render():274}()
#10 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(274): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->trackInRenderStack(Object(App\\Components\\Client\\View), Object(Closure))
#11 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(127): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->render(Object(App\\Components\\Client\\View))
#12 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/LivewireManager.php(102): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->update(Array, Array, Array)
#13 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleRequests/HandleRequests.php(144): Livewire\\LivewireManager->update(Array, Array, Array)
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): Livewire\\Mechanisms\\HandleRequests\\HandleRequests->handleUpdate()
#15 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(21): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(Livewire\\Mechanisms\\HandleRequests\\HandleRequests), 'handleUpdate')
#16 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingRoutingDispatcher.php(35): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->{closure:Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing::dispatch():20}()
#17 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(20): Sentry\\Laravel\\Tracing\\Routing\\TracingRoutingDispatcher->wrapRouteDispatch(Object(Closure), Object(Illuminate\\Routing\\Route))
#18 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->dispatch(Object(Illuminate\\Routing\\Route), Object(Livewire\\Mechanisms\\HandleRequests\\HandleRequests), 'handleUpdate')
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#24 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(49): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure))
#34 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#40 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#41 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#42 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#43 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#44 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#46 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/FlushEventsMiddleware.php(13): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\FlushEventsMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestIpMiddleware.php(45): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestIpMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestMiddleware.php(31): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#54 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#56 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(47): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#57 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#58 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#59 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#60 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#61 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#62 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#63 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#64 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#65 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#66 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#67 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#68 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#69 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#70 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Middleware.php(79): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#71 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Tracing\\Middleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#72 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#73 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#74 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#75 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#76 /home/fintrixorcouk/public_html/ha/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#77 {main}

[previous exception] [object] (Illuminate\\View\\ViewException(code: 0): Attempt to read property \"display_name\" on null (View: /home/fintrixorcouk/public_html/ha/resources/views/components/claim/application/application.blade.php) (View: /home/fintrixorcouk/public_html/ha/resources/views/components/claim/application/application.blade.php) at /home/fintrixorcouk/public_html/ha/app/Components/Claim/Application/CareSettingManager.php:49)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(58): Illuminate\\View\\Engines\\CompilerEngine->handleViewException(Object(Illuminate\\View\\ViewException), 1)
#1 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(40): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->handleViewException(Object(Illuminate\\View\\ViewException), 1)
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(76): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->evaluatePath('/home/fintrixor...', Array)
#3 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(16): Illuminate\\View\\Engines\\CompilerEngine->get('/home/fintrixor...', Array)
#4 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/ViewEngineDecorator.php(47): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->get('/home/fintrixor...', Array)
#5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(208): Sentry\\Laravel\\Tracing\\ViewEngineDecorator->get('/home/fintrixor...', Array)
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(191): Illuminate\\View\\View->getContents()
#7 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(160): Illuminate\\View\\View->renderContents()
#8 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(282): Illuminate\\View\\View->render(Object(Closure))
#9 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(326): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->{closure:Livewire\\Mechanisms\\HandleComponents\\HandleComponents::render():274}()
#10 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(274): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->trackInRenderStack(Object(App\\Components\\Client\\ClientTabs), Object(Closure))
#11 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(54): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->render(Object(App\\Components\\Client\\ClientTabs), '<div></div>')
#12 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/LivewireManager.php(73): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->mount('client.client-t...', Array, 'lw-87974220-2')
#13 /home/fintrixorcouk/public_html/ha/storage/framework/views/f1917e15b097e90a2e888370e9a1f7ac.php(173): Livewire\\LivewireManager->mount('client.client-t...', Array, 'lw-87974220-2')
#14 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(37): include('/home/fintrixor...')
#15 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(38): App\\Components\\Client\\View->{closure:Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine::evaluatePath():35}()
#16 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(76): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->evaluatePath('/home/fintrixor...', Array)
#17 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(16): Illuminate\\View\\Engines\\CompilerEngine->get('/home/fintrixor...', Array)
#18 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/ViewEngineDecorator.php(47): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->get('/home/fintrixor...', Array)
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(208): Sentry\\Laravel\\Tracing\\ViewEngineDecorator->get('/home/fintrixor...', Array)
#20 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(191): Illuminate\\View\\View->getContents()
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(160): Illuminate\\View\\View->renderContents()
#22 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(282): Illuminate\\View\\View->render(Object(Closure))
#23 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(326): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->{closure:Livewire\\Mechanisms\\HandleComponents\\HandleComponents::render():274}()
#24 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(274): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->trackInRenderStack(Object(App\\Components\\Client\\View), Object(Closure))
#25 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(127): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->render(Object(App\\Components\\Client\\View))
#26 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/LivewireManager.php(102): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->update(Array, Array, Array)
#27 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleRequests/HandleRequests.php(144): Livewire\\LivewireManager->update(Array, Array, Array)
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): Livewire\\Mechanisms\\HandleRequests\\HandleRequests->handleUpdate()
#29 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(21): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(Livewire\\Mechanisms\\HandleRequests\\HandleRequests), 'handleUpdate')
#30 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingRoutingDispatcher.php(35): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->{closure:Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing::dispatch():20}()
#31 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(20): Sentry\\Laravel\\Tracing\\Routing\\TracingRoutingDispatcher->wrapRouteDispatch(Object(Closure), Object(Illuminate\\Routing\\Route))
#32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->dispatch(Object(Illuminate\\Routing\\Route), Object(Livewire\\Mechanisms\\HandleRequests\\HandleRequests), 'handleUpdate')
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#34 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(49): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure))
#48 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#49 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#50 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#51 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#52 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#53 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#55 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#57 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#58 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#59 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#60 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/FlushEventsMiddleware.php(13): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#61 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\FlushEventsMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#62 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestIpMiddleware.php(45): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#63 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestIpMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#64 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestMiddleware.php(31): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#65 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#66 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#67 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#68 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#69 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#70 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(47): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#71 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#72 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#73 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#74 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#75 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#76 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#77 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#78 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#79 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#80 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#81 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#82 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#83 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#84 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Middleware.php(79): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#85 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Tracing\\Middleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#86 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#87 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#88 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#89 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#90 /home/fintrixorcouk/public_html/ha/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#91 {main}

[previous exception] [object] (Illuminate\\View\\ViewException(code: 0): Attempt to read property \"display_name\" on null (View: /home/fintrixorcouk/public_html/ha/resources/views/components/claim/application/application.blade.php) at /home/fintrixorcouk/public_html/ha/app/Components/Claim/Application/CareSettingManager.php:49)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(58): Illuminate\\View\\Engines\\CompilerEngine->handleViewException(Object(ErrorException), 2)
#1 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(40): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->handleViewException(Object(ErrorException), 2)
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(76): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->evaluatePath('/home/fintrixor...', Array)
#3 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(16): Illuminate\\View\\Engines\\CompilerEngine->get('/home/fintrixor...', Array)
#4 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/ViewEngineDecorator.php(47): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->get('/home/fintrixor...', Array)
#5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(208): Sentry\\Laravel\\Tracing\\ViewEngineDecorator->get('/home/fintrixor...', Array)
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(191): Illuminate\\View\\View->getContents()
#7 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(160): Illuminate\\View\\View->renderContents()
#8 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(282): Illuminate\\View\\View->render(Object(Closure))
#9 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(326): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->{closure:Livewire\\Mechanisms\\HandleComponents\\HandleComponents::render():274}()
#10 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(274): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->trackInRenderStack(Object(App\\Components\\Claim\\Application\\Application), Object(Closure))
#11 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(54): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->render(Object(App\\Components\\Claim\\Application\\Application), '<div></div>')
#12 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/LivewireManager.php(73): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->mount('claim.applicati...', Array, 'lw-2014258635-3')
#13 /home/fintrixorcouk/public_html/ha/storage/framework/views/975f6288099e4f6f1878adbe41ad0202.php(223): Livewire\\LivewireManager->mount('claim.applicati...', Array, 'lw-2014258635-3')
#14 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(37): include('/home/fintrixor...')
#15 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(38): App\\Components\\Client\\ClientTabs->{closure:Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine::evaluatePath():35}()
#16 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(76): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->evaluatePath('/home/fintrixor...', Array)
#17 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(16): Illuminate\\View\\Engines\\CompilerEngine->get('/home/fintrixor...', Array)
#18 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/ViewEngineDecorator.php(47): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->get('/home/fintrixor...', Array)
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(208): Sentry\\Laravel\\Tracing\\ViewEngineDecorator->get('/home/fintrixor...', Array)
#20 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(191): Illuminate\\View\\View->getContents()
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(160): Illuminate\\View\\View->renderContents()
#22 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(282): Illuminate\\View\\View->render(Object(Closure))
#23 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(326): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->{closure:Livewire\\Mechanisms\\HandleComponents\\HandleComponents::render():274}()
#24 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(274): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->trackInRenderStack(Object(App\\Components\\Client\\ClientTabs), Object(Closure))
#25 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(54): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->render(Object(App\\Components\\Client\\ClientTabs), '<div></div>')
#26 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/LivewireManager.php(73): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->mount('client.client-t...', Array, 'lw-87974220-2')
#27 /home/fintrixorcouk/public_html/ha/storage/framework/views/f1917e15b097e90a2e888370e9a1f7ac.php(173): Livewire\\LivewireManager->mount('client.client-t...', Array, 'lw-87974220-2')
#28 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(37): include('/home/fintrixor...')
#29 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(38): App\\Components\\Client\\View->{closure:Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine::evaluatePath():35}()
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(76): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->evaluatePath('/home/fintrixor...', Array)
#31 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(16): Illuminate\\View\\Engines\\CompilerEngine->get('/home/fintrixor...', Array)
#32 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/ViewEngineDecorator.php(47): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->get('/home/fintrixor...', Array)
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(208): Sentry\\Laravel\\Tracing\\ViewEngineDecorator->get('/home/fintrixor...', Array)
#34 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(191): Illuminate\\View\\View->getContents()
#35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(160): Illuminate\\View\\View->renderContents()
#36 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(282): Illuminate\\View\\View->render(Object(Closure))
#37 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(326): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->{closure:Livewire\\Mechanisms\\HandleComponents\\HandleComponents::render():274}()
#38 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(274): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->trackInRenderStack(Object(App\\Components\\Client\\View), Object(Closure))
#39 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(127): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->render(Object(App\\Components\\Client\\View))
#40 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/LivewireManager.php(102): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->update(Array, Array, Array)
#41 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleRequests/HandleRequests.php(144): Livewire\\LivewireManager->update(Array, Array, Array)
#42 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): Livewire\\Mechanisms\\HandleRequests\\HandleRequests->handleUpdate()
#43 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(21): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(Livewire\\Mechanisms\\HandleRequests\\HandleRequests), 'handleUpdate')
#44 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingRoutingDispatcher.php(35): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->{closure:Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing::dispatch():20}()
#45 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(20): Sentry\\Laravel\\Tracing\\Routing\\TracingRoutingDispatcher->wrapRouteDispatch(Object(Closure), Object(Illuminate\\Routing\\Route))
#46 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->dispatch(Object(Illuminate\\Routing\\Route), Object(Livewire\\Mechanisms\\HandleRequests\\HandleRequests), 'handleUpdate')
#47 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#48 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#49 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#50 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(49): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#54 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#56 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#57 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#58 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#59 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#60 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#61 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure))
#62 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#63 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#64 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#65 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#66 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#67 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#68 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#69 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#70 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#71 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#72 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#73 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#74 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/FlushEventsMiddleware.php(13): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#75 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\FlushEventsMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#76 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestIpMiddleware.php(45): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#77 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestIpMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#78 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestMiddleware.php(31): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#79 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#80 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#81 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#82 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#83 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#84 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(47): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#85 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#86 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#87 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#88 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#89 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#90 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#91 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#92 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#93 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#94 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#95 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#96 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#97 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#98 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Middleware.php(79): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#99 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Tracing\\Middleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#100 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#101 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#102 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#103 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#104 /home/fintrixorcouk/public_html/ha/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#105 {main}

[previous exception] [object] (ErrorException(code: 0): Attempt to read property \"display_name\" on null at /home/fintrixorcouk/public_html/ha/app/Components/Claim/Application/CareSettingManager.php:49)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Bootstrap/HandleExceptions.php(258): Illuminate\\Foundation\\Bootstrap\\HandleExceptions->handleError(2, 'Attempt to read...', '/home/fintrixor...', 49)
#1 /home/fintrixorcouk/public_html/ha/app/Components/Claim/Application/CareSettingManager.php(49): Illuminate\\Foundation\\Bootstrap\\HandleExceptions->{closure:Illuminate\\Foundation\\Bootstrap\\HandleExceptions::forwardsTo():257}(2, 'Attempt to read...', '/home/fintrixor...', 49)
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): App\\Components\\Claim\\Application\\CareSettingManager->mount(Object(App\\Models\\Claim\\Claim))
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#6 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Wrapped.php(23): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array)
#7 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportLifecycleHooks/SupportLifecycleHooks.php(134): Livewire\\Wrapped->__call('mount', Array)
#8 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportLifecycleHooks/SupportLifecycleHooks.php(20): Livewire\\Features\\SupportLifecycleHooks\\SupportLifecycleHooks->callHook('mount', Array)
#9 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/ComponentHook.php(19): Livewire\\Features\\SupportLifecycleHooks\\SupportLifecycleHooks->mount(Array, Object(App\\Components\\Claim\\Application\\Application))
#10 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/ComponentHookRegistry.php(45): Livewire\\ComponentHook->callMount(Array, Object(App\\Components\\Claim\\Application\\Application))
#11 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/EventBus.php(60): Livewire\\ComponentHookRegistry::{closure:Livewire\\ComponentHookRegistry::boot():39}(Object(App\\Components\\Claim\\Application\\CareSettingManager), Array, 'tab-care-settin...', Object(App\\Components\\Claim\\Application\\Application))
#12 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/helpers.php(98): Livewire\\EventBus->trigger('mount', Object(App\\Components\\Claim\\Application\\CareSettingManager), Array, 'tab-care-settin...', Object(App\\Components\\Claim\\Application\\Application))
#13 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(50): Livewire\\trigger('mount', Object(App\\Components\\Claim\\Application\\CareSettingManager), Array, 'tab-care-settin...', Object(App\\Components\\Claim\\Application\\Application))
#14 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/LivewireManager.php(73): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->mount('claim.applicati...', Array, 'tab-care-settin...')
#15 /home/fintrixorcouk/public_html/ha/storage/framework/views/b207adda115cbf2597aa9244bd4acfd9.php(93): Livewire\\LivewireManager->mount('claim.applicati...', Array, 'tab-care-settin...')
#16 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(37): include('/home/fintrixor...')
#17 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(38): App\\Components\\Claim\\Application\\Application->{closure:Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine::evaluatePath():35}()
#18 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(76): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->evaluatePath('/home/fintrixor...', Array)
#19 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(16): Illuminate\\View\\Engines\\CompilerEngine->get('/home/fintrixor...', Array)
#20 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/ViewEngineDecorator.php(47): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->get('/home/fintrixor...', Array)
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(208): Sentry\\Laravel\\Tracing\\ViewEngineDecorator->get('/home/fintrixor...', Array)
#22 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(191): Illuminate\\View\\View->getContents()
#23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(160): Illuminate\\View\\View->renderContents()
#24 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(282): Illuminate\\View\\View->render(Object(Closure))
#25 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(326): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->{closure:Livewire\\Mechanisms\\HandleComponents\\HandleComponents::render():274}()
#26 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(274): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->trackInRenderStack(Object(App\\Components\\Claim\\Application\\Application), Object(Closure))
#27 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(54): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->render(Object(App\\Components\\Claim\\Application\\Application), '<div></div>')
#28 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/LivewireManager.php(73): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->mount('claim.applicati...', Array, 'lw-2014258635-3')
#29 /home/fintrixorcouk/public_html/ha/storage/framework/views/975f6288099e4f6f1878adbe41ad0202.php(223): Livewire\\LivewireManager->mount('claim.applicati...', Array, 'lw-2014258635-3')
#30 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(37): include('/home/fintrixor...')
#31 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(38): App\\Components\\Client\\ClientTabs->{closure:Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine::evaluatePath():35}()
#32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(76): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->evaluatePath('/home/fintrixor...', Array)
#33 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(16): Illuminate\\View\\Engines\\CompilerEngine->get('/home/fintrixor...', Array)
#34 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/ViewEngineDecorator.php(47): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->get('/home/fintrixor...', Array)
#35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(208): Sentry\\Laravel\\Tracing\\ViewEngineDecorator->get('/home/fintrixor...', Array)
#36 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(191): Illuminate\\View\\View->getContents()
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(160): Illuminate\\View\\View->renderContents()
#38 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(282): Illuminate\\View\\View->render(Object(Closure))
#39 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(326): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->{closure:Livewire\\Mechanisms\\HandleComponents\\HandleComponents::render():274}()
#40 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(274): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->trackInRenderStack(Object(App\\Components\\Client\\ClientTabs), Object(Closure))
#41 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(54): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->render(Object(App\\Components\\Client\\ClientTabs), '<div></div>')
#42 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/LivewireManager.php(73): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->mount('client.client-t...', Array, 'lw-87974220-2')
#43 /home/fintrixorcouk/public_html/ha/storage/framework/views/f1917e15b097e90a2e888370e9a1f7ac.php(173): Livewire\\LivewireManager->mount('client.client-t...', Array, 'lw-87974220-2')
#44 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(37): include('/home/fintrixor...')
#45 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(38): App\\Components\\Client\\View->{closure:Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine::evaluatePath():35}()
#46 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(76): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->evaluatePath('/home/fintrixor...', Array)
#47 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(16): Illuminate\\View\\Engines\\CompilerEngine->get('/home/fintrixor...', Array)
#48 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/ViewEngineDecorator.php(47): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->get('/home/fintrixor...', Array)
#49 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(208): Sentry\\Laravel\\Tracing\\ViewEngineDecorator->get('/home/fintrixor...', Array)
#50 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(191): Illuminate\\View\\View->getContents()
#51 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(160): Illuminate\\View\\View->renderContents()
#52 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(282): Illuminate\\View\\View->render(Object(Closure))
#53 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(326): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->{closure:Livewire\\Mechanisms\\HandleComponents\\HandleComponents::render():274}()
#54 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(274): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->trackInRenderStack(Object(App\\Components\\Client\\View), Object(Closure))
#55 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(127): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->render(Object(App\\Components\\Client\\View))
#56 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/LivewireManager.php(102): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->update(Array, Array, Array)
#57 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleRequests/HandleRequests.php(144): Livewire\\LivewireManager->update(Array, Array, Array)
#58 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): Livewire\\Mechanisms\\HandleRequests\\HandleRequests->handleUpdate()
#59 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(21): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(Livewire\\Mechanisms\\HandleRequests\\HandleRequests), 'handleUpdate')
#60 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingRoutingDispatcher.php(35): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->{closure:Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing::dispatch():20}()
#61 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(20): Sentry\\Laravel\\Tracing\\Routing\\TracingRoutingDispatcher->wrapRouteDispatch(Object(Closure), Object(Illuminate\\Routing\\Route))
#62 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->dispatch(Object(Illuminate\\Routing\\Route), Object(Livewire\\Mechanisms\\HandleRequests\\HandleRequests), 'handleUpdate')
#63 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#64 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#65 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#66 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#67 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#68 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(49): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#69 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#70 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#71 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#72 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#73 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#74 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#75 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#76 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#77 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure))
#78 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#79 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#80 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#81 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#82 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#83 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#84 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#85 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#86 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#87 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#88 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#89 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#90 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/FlushEventsMiddleware.php(13): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#91 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\FlushEventsMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#92 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestIpMiddleware.php(45): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#93 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestIpMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#94 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestMiddleware.php(31): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#95 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#96 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#97 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#98 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#99 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#100 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(47): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#101 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#102 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#103 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#104 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#105 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#106 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#107 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#108 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#109 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#110 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#111 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#112 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#113 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#114 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Middleware.php(79): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#115 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Tracing\\Middleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#116 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#117 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#118 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#119 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#120 /home/fintrixorcouk/public_html/ha/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#121 {main}
"} 
[2026-08-18 12:09:12] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} 
[2026-08-18 12:09:56] production.ERROR: Attempt to read property "display_name" on null (View: /home/fintrixorcouk/public_html/ha/resources/views/components/claim/application/application.blade.php) (View: /home/fintrixorcouk/public_html/ha/resources/views/components/claim/application/application.blade.php) (View: /home/fintrixorcouk/public_html/ha/resources/views/components/claim/application/application.blade.php) {"userId":34,"exception":"[object] (Illuminate\\View\\ViewException(code: 0): Attempt to read property \"display_name\" on null (View: /home/fintrixorcouk/public_html/ha/resources/views/components/claim/application/application.blade.php) (View: /home/fintrixorcouk/public_html/ha/resources/views/components/claim/application/application.blade.php) (View: /home/fintrixorcouk/public_html/ha/resources/views/components/claim/application/application.blade.php) at /home/fintrixorcouk/public_html/ha/app/Components/Claim/Application/CareSettingManager.php:49)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(58): Illuminate\\View\\Engines\\CompilerEngine->handleViewException(Object(Illuminate\\View\\ViewException), 0)
#1 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(40): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->handleViewException(Object(Illuminate\\View\\ViewException), 0)
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(76): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->evaluatePath('/home/fintrixor...', Array)
#3 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(16): Illuminate\\View\\Engines\\CompilerEngine->get('/home/fintrixor...', Array)
#4 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/ViewEngineDecorator.php(47): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->get('/home/fintrixor...', Array)
#5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(208): Sentry\\Laravel\\Tracing\\ViewEngineDecorator->get('/home/fintrixor...', Array)
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(191): Illuminate\\View\\View->getContents()
#7 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(160): Illuminate\\View\\View->renderContents()
#8 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(282): Illuminate\\View\\View->render(Object(Closure))
#9 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(326): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->{closure:Livewire\\Mechanisms\\HandleComponents\\HandleComponents::render():274}()
#10 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(274): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->trackInRenderStack(Object(App\\Components\\Client\\View), Object(Closure))
#11 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(127): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->render(Object(App\\Components\\Client\\View))
#12 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/LivewireManager.php(102): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->update(Array, Array, Array)
#13 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleRequests/HandleRequests.php(144): Livewire\\LivewireManager->update(Array, Array, Array)
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): Livewire\\Mechanisms\\HandleRequests\\HandleRequests->handleUpdate()
#15 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(21): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(Livewire\\Mechanisms\\HandleRequests\\HandleRequests), 'handleUpdate')
#16 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingRoutingDispatcher.php(35): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->{closure:Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing::dispatch():20}()
#17 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(20): Sentry\\Laravel\\Tracing\\Routing\\TracingRoutingDispatcher->wrapRouteDispatch(Object(Closure), Object(Illuminate\\Routing\\Route))
#18 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->dispatch(Object(Illuminate\\Routing\\Route), Object(Livewire\\Mechanisms\\HandleRequests\\HandleRequests), 'handleUpdate')
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#24 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(49): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure))
#34 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#40 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#41 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#42 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#43 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#44 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#46 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/FlushEventsMiddleware.php(13): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\FlushEventsMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestIpMiddleware.php(45): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestIpMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestMiddleware.php(31): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#54 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#56 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(47): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#57 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#58 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#59 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#60 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#61 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#62 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#63 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#64 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#65 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#66 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#67 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#68 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#69 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#70 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Middleware.php(79): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#71 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Tracing\\Middleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#72 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#73 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#74 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#75 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#76 /home/fintrixorcouk/public_html/ha/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#77 {main}

[previous exception] [object] (Illuminate\\View\\ViewException(code: 0): Attempt to read property \"display_name\" on null (View: /home/fintrixorcouk/public_html/ha/resources/views/components/claim/application/application.blade.php) (View: /home/fintrixorcouk/public_html/ha/resources/views/components/claim/application/application.blade.php) at /home/fintrixorcouk/public_html/ha/app/Components/Claim/Application/CareSettingManager.php:49)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(58): Illuminate\\View\\Engines\\CompilerEngine->handleViewException(Object(Illuminate\\View\\ViewException), 1)
#1 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(40): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->handleViewException(Object(Illuminate\\View\\ViewException), 1)
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(76): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->evaluatePath('/home/fintrixor...', Array)
#3 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(16): Illuminate\\View\\Engines\\CompilerEngine->get('/home/fintrixor...', Array)
#4 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/ViewEngineDecorator.php(47): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->get('/home/fintrixor...', Array)
#5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(208): Sentry\\Laravel\\Tracing\\ViewEngineDecorator->get('/home/fintrixor...', Array)
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(191): Illuminate\\View\\View->getContents()
#7 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(160): Illuminate\\View\\View->renderContents()
#8 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(282): Illuminate\\View\\View->render(Object(Closure))
#9 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(326): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->{closure:Livewire\\Mechanisms\\HandleComponents\\HandleComponents::render():274}()
#10 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(274): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->trackInRenderStack(Object(App\\Components\\Client\\ClientTabs), Object(Closure))
#11 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(54): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->render(Object(App\\Components\\Client\\ClientTabs), '<div></div>')
#12 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/LivewireManager.php(73): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->mount('client.client-t...', Array, 'lw-87974220-2')
#13 /home/fintrixorcouk/public_html/ha/storage/framework/views/f1917e15b097e90a2e888370e9a1f7ac.php(173): Livewire\\LivewireManager->mount('client.client-t...', Array, 'lw-87974220-2')
#14 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(37): include('/home/fintrixor...')
#15 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(38): App\\Components\\Client\\View->{closure:Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine::evaluatePath():35}()
#16 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(76): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->evaluatePath('/home/fintrixor...', Array)
#17 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(16): Illuminate\\View\\Engines\\CompilerEngine->get('/home/fintrixor...', Array)
#18 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/ViewEngineDecorator.php(47): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->get('/home/fintrixor...', Array)
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(208): Sentry\\Laravel\\Tracing\\ViewEngineDecorator->get('/home/fintrixor...', Array)
#20 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(191): Illuminate\\View\\View->getContents()
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(160): Illuminate\\View\\View->renderContents()
#22 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(282): Illuminate\\View\\View->render(Object(Closure))
#23 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(326): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->{closure:Livewire\\Mechanisms\\HandleComponents\\HandleComponents::render():274}()
#24 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(274): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->trackInRenderStack(Object(App\\Components\\Client\\View), Object(Closure))
#25 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(127): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->render(Object(App\\Components\\Client\\View))
#26 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/LivewireManager.php(102): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->update(Array, Array, Array)
#27 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleRequests/HandleRequests.php(144): Livewire\\LivewireManager->update(Array, Array, Array)
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): Livewire\\Mechanisms\\HandleRequests\\HandleRequests->handleUpdate()
#29 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(21): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(Livewire\\Mechanisms\\HandleRequests\\HandleRequests), 'handleUpdate')
#30 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingRoutingDispatcher.php(35): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->{closure:Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing::dispatch():20}()
#31 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(20): Sentry\\Laravel\\Tracing\\Routing\\TracingRoutingDispatcher->wrapRouteDispatch(Object(Closure), Object(Illuminate\\Routing\\Route))
#32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->dispatch(Object(Illuminate\\Routing\\Route), Object(Livewire\\Mechanisms\\HandleRequests\\HandleRequests), 'handleUpdate')
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#34 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(49): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure))
#48 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#49 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#50 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#51 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#52 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#53 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#55 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#57 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#58 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#59 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#60 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/FlushEventsMiddleware.php(13): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#61 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\FlushEventsMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#62 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestIpMiddleware.php(45): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#63 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestIpMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#64 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestMiddleware.php(31): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#65 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#66 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#67 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#68 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#69 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#70 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(47): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#71 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#72 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#73 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#74 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#75 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#76 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#77 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#78 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#79 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#80 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#81 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#82 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#83 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#84 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Middleware.php(79): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#85 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Tracing\\Middleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#86 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#87 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#88 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#89 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#90 /home/fintrixorcouk/public_html/ha/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#91 {main}

[previous exception] [object] (Illuminate\\View\\ViewException(code: 0): Attempt to read property \"display_name\" on null (View: /home/fintrixorcouk/public_html/ha/resources/views/components/claim/application/application.blade.php) at /home/fintrixorcouk/public_html/ha/app/Components/Claim/Application/CareSettingManager.php:49)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(58): Illuminate\\View\\Engines\\CompilerEngine->handleViewException(Object(ErrorException), 2)
#1 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(40): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->handleViewException(Object(ErrorException), 2)
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(76): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->evaluatePath('/home/fintrixor...', Array)
#3 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(16): Illuminate\\View\\Engines\\CompilerEngine->get('/home/fintrixor...', Array)
#4 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/ViewEngineDecorator.php(47): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->get('/home/fintrixor...', Array)
#5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(208): Sentry\\Laravel\\Tracing\\ViewEngineDecorator->get('/home/fintrixor...', Array)
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(191): Illuminate\\View\\View->getContents()
#7 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(160): Illuminate\\View\\View->renderContents()
#8 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(282): Illuminate\\View\\View->render(Object(Closure))
#9 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(326): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->{closure:Livewire\\Mechanisms\\HandleComponents\\HandleComponents::render():274}()
#10 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(274): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->trackInRenderStack(Object(App\\Components\\Claim\\Application\\Application), Object(Closure))
#11 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(54): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->render(Object(App\\Components\\Claim\\Application\\Application), '<div></div>')
#12 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/LivewireManager.php(73): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->mount('claim.applicati...', Array, 'lw-2014258635-3')
#13 /home/fintrixorcouk/public_html/ha/storage/framework/views/975f6288099e4f6f1878adbe41ad0202.php(223): Livewire\\LivewireManager->mount('claim.applicati...', Array, 'lw-2014258635-3')
#14 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(37): include('/home/fintrixor...')
#15 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(38): App\\Components\\Client\\ClientTabs->{closure:Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine::evaluatePath():35}()
#16 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(76): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->evaluatePath('/home/fintrixor...', Array)
#17 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(16): Illuminate\\View\\Engines\\CompilerEngine->get('/home/fintrixor...', Array)
#18 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/ViewEngineDecorator.php(47): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->get('/home/fintrixor...', Array)
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(208): Sentry\\Laravel\\Tracing\\ViewEngineDecorator->get('/home/fintrixor...', Array)
#20 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(191): Illuminate\\View\\View->getContents()
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(160): Illuminate\\View\\View->renderContents()
#22 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(282): Illuminate\\View\\View->render(Object(Closure))
#23 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(326): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->{closure:Livewire\\Mechanisms\\HandleComponents\\HandleComponents::render():274}()
#24 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(274): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->trackInRenderStack(Object(App\\Components\\Client\\ClientTabs), Object(Closure))
#25 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(54): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->render(Object(App\\Components\\Client\\ClientTabs), '<div></div>')
#26 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/LivewireManager.php(73): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->mount('client.client-t...', Array, 'lw-87974220-2')
#27 /home/fintrixorcouk/public_html/ha/storage/framework/views/f1917e15b097e90a2e888370e9a1f7ac.php(173): Livewire\\LivewireManager->mount('client.client-t...', Array, 'lw-87974220-2')
#28 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(37): include('/home/fintrixor...')
#29 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(38): App\\Components\\Client\\View->{closure:Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine::evaluatePath():35}()
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(76): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->evaluatePath('/home/fintrixor...', Array)
#31 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(16): Illuminate\\View\\Engines\\CompilerEngine->get('/home/fintrixor...', Array)
#32 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/ViewEngineDecorator.php(47): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->get('/home/fintrixor...', Array)
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(208): Sentry\\Laravel\\Tracing\\ViewEngineDecorator->get('/home/fintrixor...', Array)
#34 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(191): Illuminate\\View\\View->getContents()
#35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(160): Illuminate\\View\\View->renderContents()
#36 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(282): Illuminate\\View\\View->render(Object(Closure))
#37 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(326): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->{closure:Livewire\\Mechanisms\\HandleComponents\\HandleComponents::render():274}()
#38 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(274): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->trackInRenderStack(Object(App\\Components\\Client\\View), Object(Closure))
#39 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(127): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->render(Object(App\\Components\\Client\\View))
#40 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/LivewireManager.php(102): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->update(Array, Array, Array)
#41 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleRequests/HandleRequests.php(144): Livewire\\LivewireManager->update(Array, Array, Array)
#42 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): Livewire\\Mechanisms\\HandleRequests\\HandleRequests->handleUpdate()
#43 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(21): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(Livewire\\Mechanisms\\HandleRequests\\HandleRequests), 'handleUpdate')
#44 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingRoutingDispatcher.php(35): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->{closure:Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing::dispatch():20}()
#45 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(20): Sentry\\Laravel\\Tracing\\Routing\\TracingRoutingDispatcher->wrapRouteDispatch(Object(Closure), Object(Illuminate\\Routing\\Route))
#46 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->dispatch(Object(Illuminate\\Routing\\Route), Object(Livewire\\Mechanisms\\HandleRequests\\HandleRequests), 'handleUpdate')
#47 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#48 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#49 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#50 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(49): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#54 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#56 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#57 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#58 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#59 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#60 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#61 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure))
#62 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#63 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#64 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#65 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#66 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#67 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#68 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#69 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#70 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#71 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#72 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#73 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#74 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/FlushEventsMiddleware.php(13): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#75 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\FlushEventsMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#76 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestIpMiddleware.php(45): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#77 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestIpMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#78 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestMiddleware.php(31): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#79 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#80 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#81 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#82 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#83 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#84 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(47): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#85 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#86 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#87 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#88 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#89 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#90 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#91 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#92 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#93 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#94 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#95 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#96 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#97 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#98 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Middleware.php(79): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#99 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Tracing\\Middleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#100 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#101 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#102 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#103 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#104 /home/fintrixorcouk/public_html/ha/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#105 {main}

[previous exception] [object] (ErrorException(code: 0): Attempt to read property \"display_name\" on null at /home/fintrixorcouk/public_html/ha/app/Components/Claim/Application/CareSettingManager.php:49)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Bootstrap/HandleExceptions.php(258): Illuminate\\Foundation\\Bootstrap\\HandleExceptions->handleError(2, 'Attempt to read...', '/home/fintrixor...', 49)
#1 /home/fintrixorcouk/public_html/ha/app/Components/Claim/Application/CareSettingManager.php(49): Illuminate\\Foundation\\Bootstrap\\HandleExceptions->{closure:Illuminate\\Foundation\\Bootstrap\\HandleExceptions::forwardsTo():257}(2, 'Attempt to read...', '/home/fintrixor...', 49)
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): App\\Components\\Claim\\Application\\CareSettingManager->mount(Object(App\\Models\\Claim\\Claim))
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#6 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Wrapped.php(23): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array)
#7 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportLifecycleHooks/SupportLifecycleHooks.php(134): Livewire\\Wrapped->__call('mount', Array)
#8 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportLifecycleHooks/SupportLifecycleHooks.php(20): Livewire\\Features\\SupportLifecycleHooks\\SupportLifecycleHooks->callHook('mount', Array)
#9 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/ComponentHook.php(19): Livewire\\Features\\SupportLifecycleHooks\\SupportLifecycleHooks->mount(Array, Object(App\\Components\\Claim\\Application\\Application))
#10 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/ComponentHookRegistry.php(45): Livewire\\ComponentHook->callMount(Array, Object(App\\Components\\Claim\\Application\\Application))
#11 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/EventBus.php(60): Livewire\\ComponentHookRegistry::{closure:Livewire\\ComponentHookRegistry::boot():39}(Object(App\\Components\\Claim\\Application\\CareSettingManager), Array, 'tab-care-settin...', Object(App\\Components\\Claim\\Application\\Application))
#12 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/helpers.php(98): Livewire\\EventBus->trigger('mount', Object(App\\Components\\Claim\\Application\\CareSettingManager), Array, 'tab-care-settin...', Object(App\\Components\\Claim\\Application\\Application))
#13 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(50): Livewire\\trigger('mount', Object(App\\Components\\Claim\\Application\\CareSettingManager), Array, 'tab-care-settin...', Object(App\\Components\\Claim\\Application\\Application))
#14 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/LivewireManager.php(73): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->mount('claim.applicati...', Array, 'tab-care-settin...')
#15 /home/fintrixorcouk/public_html/ha/storage/framework/views/b207adda115cbf2597aa9244bd4acfd9.php(93): Livewire\\LivewireManager->mount('claim.applicati...', Array, 'tab-care-settin...')
#16 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(37): include('/home/fintrixor...')
#17 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(38): App\\Components\\Claim\\Application\\Application->{closure:Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine::evaluatePath():35}()
#18 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(76): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->evaluatePath('/home/fintrixor...', Array)
#19 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(16): Illuminate\\View\\Engines\\CompilerEngine->get('/home/fintrixor...', Array)
#20 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/ViewEngineDecorator.php(47): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->get('/home/fintrixor...', Array)
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(208): Sentry\\Laravel\\Tracing\\ViewEngineDecorator->get('/home/fintrixor...', Array)
#22 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(191): Illuminate\\View\\View->getContents()
#23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(160): Illuminate\\View\\View->renderContents()
#24 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(282): Illuminate\\View\\View->render(Object(Closure))
#25 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(326): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->{closure:Livewire\\Mechanisms\\HandleComponents\\HandleComponents::render():274}()
#26 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(274): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->trackInRenderStack(Object(App\\Components\\Claim\\Application\\Application), Object(Closure))
#27 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(54): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->render(Object(App\\Components\\Claim\\Application\\Application), '<div></div>')
#28 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/LivewireManager.php(73): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->mount('claim.applicati...', Array, 'lw-2014258635-3')
#29 /home/fintrixorcouk/public_html/ha/storage/framework/views/975f6288099e4f6f1878adbe41ad0202.php(223): Livewire\\LivewireManager->mount('claim.applicati...', Array, 'lw-2014258635-3')
#30 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(37): include('/home/fintrixor...')
#31 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(38): App\\Components\\Client\\ClientTabs->{closure:Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine::evaluatePath():35}()
#32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(76): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->evaluatePath('/home/fintrixor...', Array)
#33 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(16): Illuminate\\View\\Engines\\CompilerEngine->get('/home/fintrixor...', Array)
#34 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/ViewEngineDecorator.php(47): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->get('/home/fintrixor...', Array)
#35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(208): Sentry\\Laravel\\Tracing\\ViewEngineDecorator->get('/home/fintrixor...', Array)
#36 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(191): Illuminate\\View\\View->getContents()
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(160): Illuminate\\View\\View->renderContents()
#38 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(282): Illuminate\\View\\View->render(Object(Closure))
#39 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(326): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->{closure:Livewire\\Mechanisms\\HandleComponents\\HandleComponents::render():274}()
#40 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(274): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->trackInRenderStack(Object(App\\Components\\Client\\ClientTabs), Object(Closure))
#41 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(54): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->render(Object(App\\Components\\Client\\ClientTabs), '<div></div>')
#42 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/LivewireManager.php(73): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->mount('client.client-t...', Array, 'lw-87974220-2')
#43 /home/fintrixorcouk/public_html/ha/storage/framework/views/f1917e15b097e90a2e888370e9a1f7ac.php(173): Livewire\\LivewireManager->mount('client.client-t...', Array, 'lw-87974220-2')
#44 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(37): include('/home/fintrixor...')
#45 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(38): App\\Components\\Client\\View->{closure:Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine::evaluatePath():35}()
#46 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(76): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->evaluatePath('/home/fintrixor...', Array)
#47 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(16): Illuminate\\View\\Engines\\CompilerEngine->get('/home/fintrixor...', Array)
#48 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/ViewEngineDecorator.php(47): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->get('/home/fintrixor...', Array)
#49 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(208): Sentry\\Laravel\\Tracing\\ViewEngineDecorator->get('/home/fintrixor...', Array)
#50 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(191): Illuminate\\View\\View->getContents()
#51 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(160): Illuminate\\View\\View->renderContents()
#52 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(282): Illuminate\\View\\View->render(Object(Closure))
#53 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(326): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->{closure:Livewire\\Mechanisms\\HandleComponents\\HandleComponents::render():274}()
#54 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(274): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->trackInRenderStack(Object(App\\Components\\Client\\View), Object(Closure))
#55 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(127): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->render(Object(App\\Components\\Client\\View))
#56 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/LivewireManager.php(102): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->update(Array, Array, Array)
#57 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleRequests/HandleRequests.php(144): Livewire\\LivewireManager->update(Array, Array, Array)
#58 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): Livewire\\Mechanisms\\HandleRequests\\HandleRequests->handleUpdate()
#59 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(21): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(Livewire\\Mechanisms\\HandleRequests\\HandleRequests), 'handleUpdate')
#60 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingRoutingDispatcher.php(35): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->{closure:Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing::dispatch():20}()
#61 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(20): Sentry\\Laravel\\Tracing\\Routing\\TracingRoutingDispatcher->wrapRouteDispatch(Object(Closure), Object(Illuminate\\Routing\\Route))
#62 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->dispatch(Object(Illuminate\\Routing\\Route), Object(Livewire\\Mechanisms\\HandleRequests\\HandleRequests), 'handleUpdate')
#63 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#64 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#65 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#66 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#67 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#68 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(49): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#69 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#70 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#71 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#72 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#73 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#74 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#75 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#76 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#77 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure))
#78 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#79 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#80 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#81 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#82 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#83 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#84 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#85 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#86 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#87 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#88 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#89 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#90 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/FlushEventsMiddleware.php(13): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#91 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\FlushEventsMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#92 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestIpMiddleware.php(45): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#93 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestIpMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#94 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestMiddleware.php(31): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#95 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#96 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#97 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#98 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#99 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#100 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(47): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#101 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#102 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#103 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#104 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#105 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#106 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#107 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#108 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#109 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#110 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#111 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#112 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#113 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#114 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Middleware.php(79): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#115 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Tracing\\Middleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#116 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#117 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#118 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#119 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#120 /home/fintrixorcouk/public_html/ha/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#121 {main}
"} 
[2026-08-18 12:10:09] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_2"} 
[2026-08-18 12:10:10] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-18 12:10:14] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-18 12:10:35] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-18 12:10:42] production.INFO: AutoTranscribeRecordingJob: submitted recording 4142 → AssemblyAI a14c9994-d310-41c6-a354-d7383454337f  
[2026-08-18 12:10:49] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-18 12:10:59] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-18 12:11:05] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-18 12:11:28] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-18 12:11:44] production.DEBUG: CheckTranscriptionStatusJob: recording 4142 → AssemblyAI status=completed (check #0)  
[2026-08-18 12:11:44] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-18 12:11:44] production.INFO: CheckTranscriptionStatusJob: completed for recording 4142 after 0 checks.  
[2026-08-18 12:11:45] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4142. {"status":404,"body":"Not found"} 
[2026-08-18 12:11:45] production.DEBUG: ClassifyAndScoreCallJob: recording 4142 marked 'initial' by agent disposition; skipping classifier.  
[2026-08-18 12:12:31] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 11532 (Verifying your identity - Application received from Solicitor.pdf).  
[2026-08-18 12:12:31] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 11533 (Scotland's Redress Scheme - Receipt of Application from your Solicitor.docx).  
[2026-08-18 12:12:32] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 11534 (Scotland's Redress Scheme - Survivor Application - Summary of Options - Download version.pdf).  
[2026-08-18 12:12:35] production.INFO: ClassifyInboundEmailJob: message 18945 classified as 'dsar_response' (high).  
[2026-08-18 12:12:36] production.INFO: FindRelatedDsarJob: message 18945 — dsar_ref='', inst_ref='100954'.  
[2026-08-18 12:12:43] production.DEBUG: ClassifyAndScoreCallJob: scorer returned for recording 4142. {"total_score":83,"risk_rating":"acceptable","has_sections":true} 
[2026-08-18 12:12:55] production.INFO: FindRelatedDsarJob: message 18945 — AI matcher dsar_id=, confidence=low.  
[2026-08-18 12:12:55] production.INFO: FindRelatedDsarJob: message 18945 — extracted reference '100954' but no DSAR matched.  
[2026-08-18 12:12:57] production.INFO: FindRelatedDsarJob: message 18945 response_type=acknowledgement.  
[2026-08-18 12:12:57] production.INFO: FindRelatedDsarJob: message 18945 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none).  
[2026-08-18 12:13:02] production.ERROR: Attempt to read property "type_id" on null (View: /home/fintrixorcouk/public_html/ha/resources/views/components/claim/application/application.blade.php) (View: /home/fintrixorcouk/public_html/ha/resources/views/components/claim/application/application.blade.php) (View: /home/fintrixorcouk/public_html/ha/resources/views/components/claim/application/application.blade.php) {"userId":34,"exception":"[object] (Illuminate\\View\\ViewException(code: 0): Attempt to read property \"type_id\" on null (View: /home/fintrixorcouk/public_html/ha/resources/views/components/claim/application/application.blade.php) (View: /home/fintrixorcouk/public_html/ha/resources/views/components/claim/application/application.blade.php) (View: /home/fintrixorcouk/public_html/ha/resources/views/components/claim/application/application.blade.php) at /home/fintrixorcouk/public_html/ha/app/Components/Claim/Application/CareSettingManager.php:50)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(58): Illuminate\\View\\Engines\\CompilerEngine->handleViewException(Object(Illuminate\\View\\ViewException), 0)
#1 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(40): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->handleViewException(Object(Illuminate\\View\\ViewException), 0)
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(76): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->evaluatePath('/home/fintrixor...', Array)
#3 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(16): Illuminate\\View\\Engines\\CompilerEngine->get('/home/fintrixor...', Array)
#4 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/ViewEngineDecorator.php(47): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->get('/home/fintrixor...', Array)
#5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(208): Sentry\\Laravel\\Tracing\\ViewEngineDecorator->get('/home/fintrixor...', Array)
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(191): Illuminate\\View\\View->getContents()
#7 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(160): Illuminate\\View\\View->renderContents()
#8 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(282): Illuminate\\View\\View->render(Object(Closure))
#9 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(326): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->{closure:Livewire\\Mechanisms\\HandleComponents\\HandleComponents::render():274}()
#10 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(274): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->trackInRenderStack(Object(App\\Components\\Client\\View), Object(Closure))
#11 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(127): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->render(Object(App\\Components\\Client\\View))
#12 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/LivewireManager.php(102): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->update(Array, Array, Array)
#13 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleRequests/HandleRequests.php(144): Livewire\\LivewireManager->update(Array, Array, Array)
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): Livewire\\Mechanisms\\HandleRequests\\HandleRequests->handleUpdate()
#15 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(21): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(Livewire\\Mechanisms\\HandleRequests\\HandleRequests), 'handleUpdate')
#16 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingRoutingDispatcher.php(35): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->{closure:Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing::dispatch():20}()
#17 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(20): Sentry\\Laravel\\Tracing\\Routing\\TracingRoutingDispatcher->wrapRouteDispatch(Object(Closure), Object(Illuminate\\Routing\\Route))
#18 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->dispatch(Object(Illuminate\\Routing\\Route), Object(Livewire\\Mechanisms\\HandleRequests\\HandleRequests), 'handleUpdate')
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#24 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(49): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure))
#34 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#40 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#41 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#42 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#43 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#44 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#46 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/FlushEventsMiddleware.php(13): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\FlushEventsMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestIpMiddleware.php(45): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestIpMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestMiddleware.php(31): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#54 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#56 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(47): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#57 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#58 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#59 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#60 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#61 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#62 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#63 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#64 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#65 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#66 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#67 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#68 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#69 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#70 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Middleware.php(79): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#71 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Tracing\\Middleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#72 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#73 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#74 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#75 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#76 /home/fintrixorcouk/public_html/ha/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#77 {main}

[previous exception] [object] (Illuminate\\View\\ViewException(code: 0): Attempt to read property \"type_id\" on null (View: /home/fintrixorcouk/public_html/ha/resources/views/components/claim/application/application.blade.php) (View: /home/fintrixorcouk/public_html/ha/resources/views/components/claim/application/application.blade.php) at /home/fintrixorcouk/public_html/ha/app/Components/Claim/Application/CareSettingManager.php:50)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(58): Illuminate\\View\\Engines\\CompilerEngine->handleViewException(Object(Illuminate\\View\\ViewException), 1)
#1 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(40): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->handleViewException(Object(Illuminate\\View\\ViewException), 1)
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(76): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->evaluatePath('/home/fintrixor...', Array)
#3 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(16): Illuminate\\View\\Engines\\CompilerEngine->get('/home/fintrixor...', Array)
#4 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/ViewEngineDecorator.php(47): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->get('/home/fintrixor...', Array)
#5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(208): Sentry\\Laravel\\Tracing\\ViewEngineDecorator->get('/home/fintrixor...', Array)
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(191): Illuminate\\View\\View->getContents()
#7 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(160): Illuminate\\View\\View->renderContents()
#8 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(282): Illuminate\\View\\View->render(Object(Closure))
#9 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(326): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->{closure:Livewire\\Mechanisms\\HandleComponents\\HandleComponents::render():274}()
#10 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(274): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->trackInRenderStack(Object(App\\Components\\Client\\ClientTabs), Object(Closure))
#11 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(54): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->render(Object(App\\Components\\Client\\ClientTabs), '<div></div>')
#12 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/LivewireManager.php(73): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->mount('client.client-t...', Array, 'lw-87974220-2')
#13 /home/fintrixorcouk/public_html/ha/storage/framework/views/f1917e15b097e90a2e888370e9a1f7ac.php(173): Livewire\\LivewireManager->mount('client.client-t...', Array, 'lw-87974220-2')
#14 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(37): include('/home/fintrixor...')
#15 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(38): App\\Components\\Client\\View->{closure:Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine::evaluatePath():35}()
#16 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(76): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->evaluatePath('/home/fintrixor...', Array)
#17 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(16): Illuminate\\View\\Engines\\CompilerEngine->get('/home/fintrixor...', Array)
#18 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/ViewEngineDecorator.php(47): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->get('/home/fintrixor...', Array)
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(208): Sentry\\Laravel\\Tracing\\ViewEngineDecorator->get('/home/fintrixor...', Array)
#20 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(191): Illuminate\\View\\View->getContents()
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(160): Illuminate\\View\\View->renderContents()
#22 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(282): Illuminate\\View\\View->render(Object(Closure))
#23 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(326): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->{closure:Livewire\\Mechanisms\\HandleComponents\\HandleComponents::render():274}()
#24 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(274): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->trackInRenderStack(Object(App\\Components\\Client\\View), Object(Closure))
#25 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(127): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->render(Object(App\\Components\\Client\\View))
#26 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/LivewireManager.php(102): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->update(Array, Array, Array)
#27 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleRequests/HandleRequests.php(144): Livewire\\LivewireManager->update(Array, Array, Array)
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): Livewire\\Mechanisms\\HandleRequests\\HandleRequests->handleUpdate()
#29 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(21): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(Livewire\\Mechanisms\\HandleRequests\\HandleRequests), 'handleUpdate')
#30 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingRoutingDispatcher.php(35): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->{closure:Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing::dispatch():20}()
#31 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(20): Sentry\\Laravel\\Tracing\\Routing\\TracingRoutingDispatcher->wrapRouteDispatch(Object(Closure), Object(Illuminate\\Routing\\Route))
#32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->dispatch(Object(Illuminate\\Routing\\Route), Object(Livewire\\Mechanisms\\HandleRequests\\HandleRequests), 'handleUpdate')
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#34 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(49): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure))
#48 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#49 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#50 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#51 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#52 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#53 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#55 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#57 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#58 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#59 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#60 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/FlushEventsMiddleware.php(13): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#61 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\FlushEventsMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#62 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestIpMiddleware.php(45): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#63 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestIpMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#64 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestMiddleware.php(31): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#65 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#66 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#67 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#68 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#69 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#70 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(47): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#71 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#72 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#73 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#74 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#75 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#76 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#77 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#78 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#79 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#80 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#81 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#82 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#83 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#84 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Middleware.php(79): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#85 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Tracing\\Middleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#86 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#87 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#88 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#89 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#90 /home/fintrixorcouk/public_html/ha/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#91 {main}

[previous exception] [object] (Illuminate\\View\\ViewException(code: 0): Attempt to read property \"type_id\" on null (View: /home/fintrixorcouk/public_html/ha/resources/views/components/claim/application/application.blade.php) at /home/fintrixorcouk/public_html/ha/app/Components/Claim/Application/CareSettingManager.php:50)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(58): Illuminate\\View\\Engines\\CompilerEngine->handleViewException(Object(ErrorException), 2)
#1 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(40): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->handleViewException(Object(ErrorException), 2)
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(76): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->evaluatePath('/home/fintrixor...', Array)
#3 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(16): Illuminate\\View\\Engines\\CompilerEngine->get('/home/fintrixor...', Array)
#4 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/ViewEngineDecorator.php(47): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->get('/home/fintrixor...', Array)
#5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(208): Sentry\\Laravel\\Tracing\\ViewEngineDecorator->get('/home/fintrixor...', Array)
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(191): Illuminate\\View\\View->getContents()
#7 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(160): Illuminate\\View\\View->renderContents()
#8 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(282): Illuminate\\View\\View->render(Object(Closure))
#9 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(326): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->{closure:Livewire\\Mechanisms\\HandleComponents\\HandleComponents::render():274}()
#10 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(274): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->trackInRenderStack(Object(App\\Components\\Claim\\Application\\Application), Object(Closure))
#11 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(54): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->render(Object(App\\Components\\Claim\\Application\\Application), '<div></div>')
#12 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/LivewireManager.php(73): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->mount('claim.applicati...', Array, 'lw-2014258635-3')
#13 /home/fintrixorcouk/public_html/ha/storage/framework/views/975f6288099e4f6f1878adbe41ad0202.php(223): Livewire\\LivewireManager->mount('claim.applicati...', Array, 'lw-2014258635-3')
#14 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(37): include('/home/fintrixor...')
#15 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(38): App\\Components\\Client\\ClientTabs->{closure:Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine::evaluatePath():35}()
#16 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(76): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->evaluatePath('/home/fintrixor...', Array)
#17 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(16): Illuminate\\View\\Engines\\CompilerEngine->get('/home/fintrixor...', Array)
#18 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/ViewEngineDecorator.php(47): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->get('/home/fintrixor...', Array)
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(208): Sentry\\Laravel\\Tracing\\ViewEngineDecorator->get('/home/fintrixor...', Array)
#20 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(191): Illuminate\\View\\View->getContents()
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(160): Illuminate\\View\\View->renderContents()
#22 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(282): Illuminate\\View\\View->render(Object(Closure))
#23 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(326): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->{closure:Livewire\\Mechanisms\\HandleComponents\\HandleComponents::render():274}()
#24 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(274): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->trackInRenderStack(Object(App\\Components\\Client\\ClientTabs), Object(Closure))
#25 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(54): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->render(Object(App\\Components\\Client\\ClientTabs), '<div></div>')
#26 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/LivewireManager.php(73): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->mount('client.client-t...', Array, 'lw-87974220-2')
#27 /home/fintrixorcouk/public_html/ha/storage/framework/views/f1917e15b097e90a2e888370e9a1f7ac.php(173): Livewire\\LivewireManager->mount('client.client-t...', Array, 'lw-87974220-2')
#28 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(37): include('/home/fintrixor...')
#29 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(38): App\\Components\\Client\\View->{closure:Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine::evaluatePath():35}()
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(76): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->evaluatePath('/home/fintrixor...', Array)
#31 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(16): Illuminate\\View\\Engines\\CompilerEngine->get('/home/fintrixor...', Array)
#32 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/ViewEngineDecorator.php(47): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->get('/home/fintrixor...', Array)
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(208): Sentry\\Laravel\\Tracing\\ViewEngineDecorator->get('/home/fintrixor...', Array)
#34 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(191): Illuminate\\View\\View->getContents()
#35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(160): Illuminate\\View\\View->renderContents()
#36 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(282): Illuminate\\View\\View->render(Object(Closure))
#37 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(326): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->{closure:Livewire\\Mechanisms\\HandleComponents\\HandleComponents::render():274}()
#38 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(274): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->trackInRenderStack(Object(App\\Components\\Client\\View), Object(Closure))
#39 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(127): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->render(Object(App\\Components\\Client\\View))
#40 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/LivewireManager.php(102): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->update(Array, Array, Array)
#41 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleRequests/HandleRequests.php(144): Livewire\\LivewireManager->update(Array, Array, Array)
#42 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): Livewire\\Mechanisms\\HandleRequests\\HandleRequests->handleUpdate()
#43 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(21): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(Livewire\\Mechanisms\\HandleRequests\\HandleRequests), 'handleUpdate')
#44 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingRoutingDispatcher.php(35): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->{closure:Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing::dispatch():20}()
#45 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(20): Sentry\\Laravel\\Tracing\\Routing\\TracingRoutingDispatcher->wrapRouteDispatch(Object(Closure), Object(Illuminate\\Routing\\Route))
#46 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->dispatch(Object(Illuminate\\Routing\\Route), Object(Livewire\\Mechanisms\\HandleRequests\\HandleRequests), 'handleUpdate')
#47 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#48 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#49 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#50 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(49): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#54 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#56 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#57 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#58 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#59 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#60 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#61 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure))
#62 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#63 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#64 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#65 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#66 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#67 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#68 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#69 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#70 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#71 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#72 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#73 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#74 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/FlushEventsMiddleware.php(13): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#75 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\FlushEventsMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#76 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestIpMiddleware.php(45): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#77 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestIpMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#78 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestMiddleware.php(31): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#79 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#80 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#81 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#82 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#83 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#84 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(47): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#85 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#86 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#87 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#88 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#89 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#90 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#91 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#92 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#93 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#94 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#95 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#96 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#97 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#98 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Middleware.php(79): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#99 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Tracing\\Middleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#100 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#101 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#102 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#103 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#104 /home/fintrixorcouk/public_html/ha/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#105 {main}

[previous exception] [object] (ErrorException(code: 0): Attempt to read property \"type_id\" on null at /home/fintrixorcouk/public_html/ha/app/Components/Claim/Application/CareSettingManager.php:50)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Bootstrap/HandleExceptions.php(258): Illuminate\\Foundation\\Bootstrap\\HandleExceptions->handleError(2, 'Attempt to read...', '/home/fintrixor...', 50)
#1 /home/fintrixorcouk/public_html/ha/app/Components/Claim/Application/CareSettingManager.php(50): Illuminate\\Foundation\\Bootstrap\\HandleExceptions->{closure:Illuminate\\Foundation\\Bootstrap\\HandleExceptions::forwardsTo():257}(2, 'Attempt to read...', '/home/fintrixor...', 50)
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): App\\Components\\Claim\\Application\\CareSettingManager->mount(Object(App\\Models\\Claim\\Claim))
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#6 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Wrapped.php(23): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array)
#7 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportLifecycleHooks/SupportLifecycleHooks.php(134): Livewire\\Wrapped->__call('mount', Array)
#8 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportLifecycleHooks/SupportLifecycleHooks.php(20): Livewire\\Features\\SupportLifecycleHooks\\SupportLifecycleHooks->callHook('mount', Array)
#9 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/ComponentHook.php(19): Livewire\\Features\\SupportLifecycleHooks\\SupportLifecycleHooks->mount(Array, Object(App\\Components\\Claim\\Application\\Application))
#10 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/ComponentHookRegistry.php(45): Livewire\\ComponentHook->callMount(Array, Object(App\\Components\\Claim\\Application\\Application))
#11 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/EventBus.php(60): Livewire\\ComponentHookRegistry::{closure:Livewire\\ComponentHookRegistry::boot():39}(Object(App\\Components\\Claim\\Application\\CareSettingManager), Array, 'tab-care-settin...', Object(App\\Components\\Claim\\Application\\Application))
#12 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/helpers.php(98): Livewire\\EventBus->trigger('mount', Object(App\\Components\\Claim\\Application\\CareSettingManager), Array, 'tab-care-settin...', Object(App\\Components\\Claim\\Application\\Application))
#13 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(50): Livewire\\trigger('mount', Object(App\\Components\\Claim\\Application\\CareSettingManager), Array, 'tab-care-settin...', Object(App\\Components\\Claim\\Application\\Application))
#14 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/LivewireManager.php(73): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->mount('claim.applicati...', Array, 'tab-care-settin...')
#15 /home/fintrixorcouk/public_html/ha/storage/framework/views/b207adda115cbf2597aa9244bd4acfd9.php(93): Livewire\\LivewireManager->mount('claim.applicati...', Array, 'tab-care-settin...')
#16 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(37): include('/home/fintrixor...')
#17 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(38): App\\Components\\Claim\\Application\\Application->{closure:Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine::evaluatePath():35}()
#18 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(76): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->evaluatePath('/home/fintrixor...', Array)
#19 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(16): Illuminate\\View\\Engines\\CompilerEngine->get('/home/fintrixor...', Array)
#20 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/ViewEngineDecorator.php(47): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->get('/home/fintrixor...', Array)
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(208): Sentry\\Laravel\\Tracing\\ViewEngineDecorator->get('/home/fintrixor...', Array)
#22 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(191): Illuminate\\View\\View->getContents()
#23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(160): Illuminate\\View\\View->renderContents()
#24 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(282): Illuminate\\View\\View->render(Object(Closure))
#25 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(326): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->{closure:Livewire\\Mechanisms\\HandleComponents\\HandleComponents::render():274}()
#26 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(274): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->trackInRenderStack(Object(App\\Components\\Claim\\Application\\Application), Object(Closure))
#27 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(54): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->render(Object(App\\Components\\Claim\\Application\\Application), '<div></div>')
#28 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/LivewireManager.php(73): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->mount('claim.applicati...', Array, 'lw-2014258635-3')
#29 /home/fintrixorcouk/public_html/ha/storage/framework/views/975f6288099e4f6f1878adbe41ad0202.php(223): Livewire\\LivewireManager->mount('claim.applicati...', Array, 'lw-2014258635-3')
#30 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(37): include('/home/fintrixor...')
#31 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(38): App\\Components\\Client\\ClientTabs->{closure:Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine::evaluatePath():35}()
#32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(76): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->evaluatePath('/home/fintrixor...', Array)
#33 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(16): Illuminate\\View\\Engines\\CompilerEngine->get('/home/fintrixor...', Array)
#34 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/ViewEngineDecorator.php(47): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->get('/home/fintrixor...', Array)
#35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(208): Sentry\\Laravel\\Tracing\\ViewEngineDecorator->get('/home/fintrixor...', Array)
#36 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(191): Illuminate\\View\\View->getContents()
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(160): Illuminate\\View\\View->renderContents()
#38 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(282): Illuminate\\View\\View->render(Object(Closure))
#39 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(326): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->{closure:Livewire\\Mechanisms\\HandleComponents\\HandleComponents::render():274}()
#40 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(274): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->trackInRenderStack(Object(App\\Components\\Client\\ClientTabs), Object(Closure))
#41 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(54): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->render(Object(App\\Components\\Client\\ClientTabs), '<div></div>')
#42 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/LivewireManager.php(73): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->mount('client.client-t...', Array, 'lw-87974220-2')
#43 /home/fintrixorcouk/public_html/ha/storage/framework/views/f1917e15b097e90a2e888370e9a1f7ac.php(173): Livewire\\LivewireManager->mount('client.client-t...', Array, 'lw-87974220-2')
#44 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(37): include('/home/fintrixor...')
#45 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(38): App\\Components\\Client\\View->{closure:Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine::evaluatePath():35}()
#46 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(76): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->evaluatePath('/home/fintrixor...', Array)
#47 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(16): Illuminate\\View\\Engines\\CompilerEngine->get('/home/fintrixor...', Array)
#48 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/ViewEngineDecorator.php(47): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->get('/home/fintrixor...', Array)
#49 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(208): Sentry\\Laravel\\Tracing\\ViewEngineDecorator->get('/home/fintrixor...', Array)
#50 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(191): Illuminate\\View\\View->getContents()
#51 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(160): Illuminate\\View\\View->renderContents()
#52 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(282): Illuminate\\View\\View->render(Object(Closure))
#53 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(326): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->{closure:Livewire\\Mechanisms\\HandleComponents\\HandleComponents::render():274}()
#54 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(274): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->trackInRenderStack(Object(App\\Components\\Client\\View), Object(Closure))
#55 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(127): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->render(Object(App\\Components\\Client\\View))
#56 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/LivewireManager.php(102): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->update(Array, Array, Array)
#57 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleRequests/HandleRequests.php(144): Livewire\\LivewireManager->update(Array, Array, Array)
#58 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): Livewire\\Mechanisms\\HandleRequests\\HandleRequests->handleUpdate()
#59 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(21): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(Livewire\\Mechanisms\\HandleRequests\\HandleRequests), 'handleUpdate')
#60 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingRoutingDispatcher.php(35): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->{closure:Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing::dispatch():20}()
#61 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(20): Sentry\\Laravel\\Tracing\\Routing\\TracingRoutingDispatcher->wrapRouteDispatch(Object(Closure), Object(Illuminate\\Routing\\Route))
#62 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->dispatch(Object(Illuminate\\Routing\\Route), Object(Livewire\\Mechanisms\\HandleRequests\\HandleRequests), 'handleUpdate')
#63 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#64 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#65 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#66 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#67 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#68 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(49): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#69 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#70 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#71 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#72 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#73 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#74 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#75 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#76 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#77 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure))
#78 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#79 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#80 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#81 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#82 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#83 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#84 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#85 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#86 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#87 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#88 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#89 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#90 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/FlushEventsMiddleware.php(13): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#91 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\FlushEventsMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#92 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestIpMiddleware.php(45): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#93 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestIpMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#94 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestMiddleware.php(31): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#95 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#96 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#97 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#98 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#99 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#100 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(47): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#101 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#102 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#103 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#104 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#105 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#106 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#107 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#108 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#109 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#110 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#111 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#112 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#113 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#114 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Middleware.php(79): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#115 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Tracing\\Middleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#116 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#117 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#118 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#119 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#120 /home/fintrixorcouk/public_html/ha/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#121 {main}
"} 
[2026-08-18 12:13:02] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} 
[2026-08-18 12:13:05] production.ERROR: Attempt to read property "type_id" on null (View: /home/fintrixorcouk/public_html/ha/resources/views/components/claim/application/application.blade.php) (View: /home/fintrixorcouk/public_html/ha/resources/views/components/claim/application/application.blade.php) (View: /home/fintrixorcouk/public_html/ha/resources/views/components/claim/application/application.blade.php) {"userId":34,"exception":"[object] (Illuminate\\View\\ViewException(code: 0): Attempt to read property \"type_id\" on null (View: /home/fintrixorcouk/public_html/ha/resources/views/components/claim/application/application.blade.php) (View: /home/fintrixorcouk/public_html/ha/resources/views/components/claim/application/application.blade.php) (View: /home/fintrixorcouk/public_html/ha/resources/views/components/claim/application/application.blade.php) at /home/fintrixorcouk/public_html/ha/app/Components/Claim/Application/CareSettingManager.php:50)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(58): Illuminate\\View\\Engines\\CompilerEngine->handleViewException(Object(Illuminate\\View\\ViewException), 0)
#1 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(40): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->handleViewException(Object(Illuminate\\View\\ViewException), 0)
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(76): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->evaluatePath('/home/fintrixor...', Array)
#3 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(16): Illuminate\\View\\Engines\\CompilerEngine->get('/home/fintrixor...', Array)
#4 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/ViewEngineDecorator.php(47): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->get('/home/fintrixor...', Array)
#5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(208): Sentry\\Laravel\\Tracing\\ViewEngineDecorator->get('/home/fintrixor...', Array)
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(191): Illuminate\\View\\View->getContents()
#7 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(160): Illuminate\\View\\View->renderContents()
#8 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(282): Illuminate\\View\\View->render(Object(Closure))
#9 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(326): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->{closure:Livewire\\Mechanisms\\HandleComponents\\HandleComponents::render():274}()
#10 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(274): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->trackInRenderStack(Object(App\\Components\\Client\\View), Object(Closure))
#11 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(127): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->render(Object(App\\Components\\Client\\View))
#12 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/LivewireManager.php(102): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->update(Array, Array, Array)
#13 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleRequests/HandleRequests.php(144): Livewire\\LivewireManager->update(Array, Array, Array)
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): Livewire\\Mechanisms\\HandleRequests\\HandleRequests->handleUpdate()
#15 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(21): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(Livewire\\Mechanisms\\HandleRequests\\HandleRequests), 'handleUpdate')
#16 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingRoutingDispatcher.php(35): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->{closure:Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing::dispatch():20}()
#17 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(20): Sentry\\Laravel\\Tracing\\Routing\\TracingRoutingDispatcher->wrapRouteDispatch(Object(Closure), Object(Illuminate\\Routing\\Route))
#18 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->dispatch(Object(Illuminate\\Routing\\Route), Object(Livewire\\Mechanisms\\HandleRequests\\HandleRequests), 'handleUpdate')
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#24 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(49): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure))
#34 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#40 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#41 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#42 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#43 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#44 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#46 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/FlushEventsMiddleware.php(13): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\FlushEventsMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestIpMiddleware.php(45): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestIpMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestMiddleware.php(31): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#54 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#56 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(47): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#57 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#58 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#59 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#60 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#61 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#62 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#63 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#64 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#65 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#66 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#67 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#68 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#69 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#70 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Middleware.php(79): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#71 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Tracing\\Middleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#72 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#73 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#74 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#75 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#76 /home/fintrixorcouk/public_html/ha/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#77 {main}

[previous exception] [object] (Illuminate\\View\\ViewException(code: 0): Attempt to read property \"type_id\" on null (View: /home/fintrixorcouk/public_html/ha/resources/views/components/claim/application/application.blade.php) (View: /home/fintrixorcouk/public_html/ha/resources/views/components/claim/application/application.blade.php) at /home/fintrixorcouk/public_html/ha/app/Components/Claim/Application/CareSettingManager.php:50)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(58): Illuminate\\View\\Engines\\CompilerEngine->handleViewException(Object(Illuminate\\View\\ViewException), 1)
#1 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(40): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->handleViewException(Object(Illuminate\\View\\ViewException), 1)
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(76): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->evaluatePath('/home/fintrixor...', Array)
#3 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(16): Illuminate\\View\\Engines\\CompilerEngine->get('/home/fintrixor...', Array)
#4 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/ViewEngineDecorator.php(47): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->get('/home/fintrixor...', Array)
#5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(208): Sentry\\Laravel\\Tracing\\ViewEngineDecorator->get('/home/fintrixor...', Array)
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(191): Illuminate\\View\\View->getContents()
#7 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(160): Illuminate\\View\\View->renderContents()
#8 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(282): Illuminate\\View\\View->render(Object(Closure))
#9 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(326): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->{closure:Livewire\\Mechanisms\\HandleComponents\\HandleComponents::render():274}()
#10 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(274): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->trackInRenderStack(Object(App\\Components\\Client\\ClientTabs), Object(Closure))
#11 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(54): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->render(Object(App\\Components\\Client\\ClientTabs), '<div></div>')
#12 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/LivewireManager.php(73): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->mount('client.client-t...', Array, 'lw-87974220-2')
#13 /home/fintrixorcouk/public_html/ha/storage/framework/views/f1917e15b097e90a2e888370e9a1f7ac.php(173): Livewire\\LivewireManager->mount('client.client-t...', Array, 'lw-87974220-2')
#14 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(37): include('/home/fintrixor...')
#15 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(38): App\\Components\\Client\\View->{closure:Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine::evaluatePath():35}()
#16 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(76): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->evaluatePath('/home/fintrixor...', Array)
#17 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(16): Illuminate\\View\\Engines\\CompilerEngine->get('/home/fintrixor...', Array)
#18 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/ViewEngineDecorator.php(47): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->get('/home/fintrixor...', Array)
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(208): Sentry\\Laravel\\Tracing\\ViewEngineDecorator->get('/home/fintrixor...', Array)
#20 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(191): Illuminate\\View\\View->getContents()
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(160): Illuminate\\View\\View->renderContents()
#22 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(282): Illuminate\\View\\View->render(Object(Closure))
#23 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(326): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->{closure:Livewire\\Mechanisms\\HandleComponents\\HandleComponents::render():274}()
#24 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(274): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->trackInRenderStack(Object(App\\Components\\Client\\View), Object(Closure))
#25 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(127): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->render(Object(App\\Components\\Client\\View))
#26 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/LivewireManager.php(102): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->update(Array, Array, Array)
#27 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleRequests/HandleRequests.php(144): Livewire\\LivewireManager->update(Array, Array, Array)
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): Livewire\\Mechanisms\\HandleRequests\\HandleRequests->handleUpdate()
#29 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(21): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(Livewire\\Mechanisms\\HandleRequests\\HandleRequests), 'handleUpdate')
#30 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingRoutingDispatcher.php(35): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->{closure:Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing::dispatch():20}()
#31 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(20): Sentry\\Laravel\\Tracing\\Routing\\TracingRoutingDispatcher->wrapRouteDispatch(Object(Closure), Object(Illuminate\\Routing\\Route))
#32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->dispatch(Object(Illuminate\\Routing\\Route), Object(Livewire\\Mechanisms\\HandleRequests\\HandleRequests), 'handleUpdate')
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#34 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(49): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure))
#48 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#49 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#50 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#51 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#52 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#53 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#55 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#57 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#58 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#59 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#60 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/FlushEventsMiddleware.php(13): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#61 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\FlushEventsMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#62 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestIpMiddleware.php(45): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#63 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestIpMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#64 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestMiddleware.php(31): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#65 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#66 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#67 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#68 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#69 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#70 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(47): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#71 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#72 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#73 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#74 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#75 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#76 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#77 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#78 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#79 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#80 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#81 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#82 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#83 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#84 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Middleware.php(79): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#85 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Tracing\\Middleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#86 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#87 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#88 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#89 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#90 /home/fintrixorcouk/public_html/ha/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#91 {main}

[previous exception] [object] (Illuminate\\View\\ViewException(code: 0): Attempt to read property \"type_id\" on null (View: /home/fintrixorcouk/public_html/ha/resources/views/components/claim/application/application.blade.php) at /home/fintrixorcouk/public_html/ha/app/Components/Claim/Application/CareSettingManager.php:50)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(58): Illuminate\\View\\Engines\\CompilerEngine->handleViewException(Object(ErrorException), 2)
#1 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(40): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->handleViewException(Object(ErrorException), 2)
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(76): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->evaluatePath('/home/fintrixor...', Array)
#3 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(16): Illuminate\\View\\Engines\\CompilerEngine->get('/home/fintrixor...', Array)
#4 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/ViewEngineDecorator.php(47): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->get('/home/fintrixor...', Array)
#5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(208): Sentry\\Laravel\\Tracing\\ViewEngineDecorator->get('/home/fintrixor...', Array)
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(191): Illuminate\\View\\View->getContents()
#7 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(160): Illuminate\\View\\View->renderContents()
#8 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(282): Illuminate\\View\\View->render(Object(Closure))
#9 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(326): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->{closure:Livewire\\Mechanisms\\HandleComponents\\HandleComponents::render():274}()
#10 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(274): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->trackInRenderStack(Object(App\\Components\\Claim\\Application\\Application), Object(Closure))
#11 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(54): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->render(Object(App\\Components\\Claim\\Application\\Application), '<div></div>')
#12 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/LivewireManager.php(73): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->mount('claim.applicati...', Array, 'lw-2014258635-3')
#13 /home/fintrixorcouk/public_html/ha/storage/framework/views/975f6288099e4f6f1878adbe41ad0202.php(223): Livewire\\LivewireManager->mount('claim.applicati...', Array, 'lw-2014258635-3')
#14 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(37): include('/home/fintrixor...')
#15 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(38): App\\Components\\Client\\ClientTabs->{closure:Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine::evaluatePath():35}()
#16 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(76): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->evaluatePath('/home/fintrixor...', Array)
#17 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(16): Illuminate\\View\\Engines\\CompilerEngine->get('/home/fintrixor...', Array)
#18 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/ViewEngineDecorator.php(47): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->get('/home/fintrixor...', Array)
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(208): Sentry\\Laravel\\Tracing\\ViewEngineDecorator->get('/home/fintrixor...', Array)
#20 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(191): Illuminate\\View\\View->getContents()
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(160): Illuminate\\View\\View->renderContents()
#22 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(282): Illuminate\\View\\View->render(Object(Closure))
#23 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(326): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->{closure:Livewire\\Mechanisms\\HandleComponents\\HandleComponents::render():274}()
#24 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(274): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->trackInRenderStack(Object(App\\Components\\Client\\ClientTabs), Object(Closure))
#25 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(54): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->render(Object(App\\Components\\Client\\ClientTabs), '<div></div>')
#26 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/LivewireManager.php(73): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->mount('client.client-t...', Array, 'lw-87974220-2')
#27 /home/fintrixorcouk/public_html/ha/storage/framework/views/f1917e15b097e90a2e888370e9a1f7ac.php(173): Livewire\\LivewireManager->mount('client.client-t...', Array, 'lw-87974220-2')
#28 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(37): include('/home/fintrixor...')
#29 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(38): App\\Components\\Client\\View->{closure:Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine::evaluatePath():35}()
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(76): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->evaluatePath('/home/fintrixor...', Array)
#31 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(16): Illuminate\\View\\Engines\\CompilerEngine->get('/home/fintrixor...', Array)
#32 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/ViewEngineDecorator.php(47): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->get('/home/fintrixor...', Array)
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(208): Sentry\\Laravel\\Tracing\\ViewEngineDecorator->get('/home/fintrixor...', Array)
#34 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(191): Illuminate\\View\\View->getContents()
#35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(160): Illuminate\\View\\View->renderContents()
#36 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(282): Illuminate\\View\\View->render(Object(Closure))
#37 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(326): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->{closure:Livewire\\Mechanisms\\HandleComponents\\HandleComponents::render():274}()
#38 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(274): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->trackInRenderStack(Object(App\\Components\\Client\\View), Object(Closure))
#39 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(127): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->render(Object(App\\Components\\Client\\View))
#40 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/LivewireManager.php(102): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->update(Array, Array, Array)
#41 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleRequests/HandleRequests.php(144): Livewire\\LivewireManager->update(Array, Array, Array)
#42 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): Livewire\\Mechanisms\\HandleRequests\\HandleRequests->handleUpdate()
#43 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(21): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(Livewire\\Mechanisms\\HandleRequests\\HandleRequests), 'handleUpdate')
#44 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingRoutingDispatcher.php(35): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->{closure:Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing::dispatch():20}()
#45 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(20): Sentry\\Laravel\\Tracing\\Routing\\TracingRoutingDispatcher->wrapRouteDispatch(Object(Closure), Object(Illuminate\\Routing\\Route))
#46 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->dispatch(Object(Illuminate\\Routing\\Route), Object(Livewire\\Mechanisms\\HandleRequests\\HandleRequests), 'handleUpdate')
#47 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#48 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#49 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#50 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(49): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#54 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#56 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#57 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#58 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#59 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#60 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#61 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure))
#62 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#63 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#64 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#65 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#66 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#67 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#68 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#69 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#70 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#71 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#72 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#73 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#74 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/FlushEventsMiddleware.php(13): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#75 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\FlushEventsMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#76 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestIpMiddleware.php(45): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#77 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestIpMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#78 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestMiddleware.php(31): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#79 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#80 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#81 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#82 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#83 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#84 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(47): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#85 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#86 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#87 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#88 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#89 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#90 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#91 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#92 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#93 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#94 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#95 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#96 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#97 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#98 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Middleware.php(79): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#99 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Tracing\\Middleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#100 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#101 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#102 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#103 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#104 /home/fintrixorcouk/public_html/ha/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#105 {main}

[previous exception] [object] (ErrorException(code: 0): Attempt to read property \"type_id\" on null at /home/fintrixorcouk/public_html/ha/app/Components/Claim/Application/CareSettingManager.php:50)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Bootstrap/HandleExceptions.php(258): Illuminate\\Foundation\\Bootstrap\\HandleExceptions->handleError(2, 'Attempt to read...', '/home/fintrixor...', 50)
#1 /home/fintrixorcouk/public_html/ha/app/Components/Claim/Application/CareSettingManager.php(50): Illuminate\\Foundation\\Bootstrap\\HandleExceptions->{closure:Illuminate\\Foundation\\Bootstrap\\HandleExceptions::forwardsTo():257}(2, 'Attempt to read...', '/home/fintrixor...', 50)
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): App\\Components\\Claim\\Application\\CareSettingManager->mount(Object(App\\Models\\Claim\\Claim))
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#6 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Wrapped.php(23): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array)
#7 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportLifecycleHooks/SupportLifecycleHooks.php(134): Livewire\\Wrapped->__call('mount', Array)
#8 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportLifecycleHooks/SupportLifecycleHooks.php(20): Livewire\\Features\\SupportLifecycleHooks\\SupportLifecycleHooks->callHook('mount', Array)
#9 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/ComponentHook.php(19): Livewire\\Features\\SupportLifecycleHooks\\SupportLifecycleHooks->mount(Array, Object(App\\Components\\Claim\\Application\\Application))
#10 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/ComponentHookRegistry.php(45): Livewire\\ComponentHook->callMount(Array, Object(App\\Components\\Claim\\Application\\Application))
#11 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/EventBus.php(60): Livewire\\ComponentHookRegistry::{closure:Livewire\\ComponentHookRegistry::boot():39}(Object(App\\Components\\Claim\\Application\\CareSettingManager), Array, 'tab-care-settin...', Object(App\\Components\\Claim\\Application\\Application))
#12 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/helpers.php(98): Livewire\\EventBus->trigger('mount', Object(App\\Components\\Claim\\Application\\CareSettingManager), Array, 'tab-care-settin...', Object(App\\Components\\Claim\\Application\\Application))
#13 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(50): Livewire\\trigger('mount', Object(App\\Components\\Claim\\Application\\CareSettingManager), Array, 'tab-care-settin...', Object(App\\Components\\Claim\\Application\\Application))
#14 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/LivewireManager.php(73): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->mount('claim.applicati...', Array, 'tab-care-settin...')
#15 /home/fintrixorcouk/public_html/ha/storage/framework/views/b207adda115cbf2597aa9244bd4acfd9.php(93): Livewire\\LivewireManager->mount('claim.applicati...', Array, 'tab-care-settin...')
#16 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(37): include('/home/fintrixor...')
#17 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(38): App\\Components\\Claim\\Application\\Application->{closure:Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine::evaluatePath():35}()
#18 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(76): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->evaluatePath('/home/fintrixor...', Array)
#19 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(16): Illuminate\\View\\Engines\\CompilerEngine->get('/home/fintrixor...', Array)
#20 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/ViewEngineDecorator.php(47): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->get('/home/fintrixor...', Array)
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(208): Sentry\\Laravel\\Tracing\\ViewEngineDecorator->get('/home/fintrixor...', Array)
#22 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(191): Illuminate\\View\\View->getContents()
#23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(160): Illuminate\\View\\View->renderContents()
#24 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(282): Illuminate\\View\\View->render(Object(Closure))
#25 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(326): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->{closure:Livewire\\Mechanisms\\HandleComponents\\HandleComponents::render():274}()
#26 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(274): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->trackInRenderStack(Object(App\\Components\\Claim\\Application\\Application), Object(Closure))
#27 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(54): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->render(Object(App\\Components\\Claim\\Application\\Application), '<div></div>')
#28 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/LivewireManager.php(73): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->mount('claim.applicati...', Array, 'lw-2014258635-3')
#29 /home/fintrixorcouk/public_html/ha/storage/framework/views/975f6288099e4f6f1878adbe41ad0202.php(223): Livewire\\LivewireManager->mount('claim.applicati...', Array, 'lw-2014258635-3')
#30 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(37): include('/home/fintrixor...')
#31 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(38): App\\Components\\Client\\ClientTabs->{closure:Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine::evaluatePath():35}()
#32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(76): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->evaluatePath('/home/fintrixor...', Array)
#33 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(16): Illuminate\\View\\Engines\\CompilerEngine->get('/home/fintrixor...', Array)
#34 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/ViewEngineDecorator.php(47): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->get('/home/fintrixor...', Array)
#35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(208): Sentry\\Laravel\\Tracing\\ViewEngineDecorator->get('/home/fintrixor...', Array)
#36 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(191): Illuminate\\View\\View->getContents()
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(160): Illuminate\\View\\View->renderContents()
#38 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(282): Illuminate\\View\\View->render(Object(Closure))
#39 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(326): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->{closure:Livewire\\Mechanisms\\HandleComponents\\HandleComponents::render():274}()
#40 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(274): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->trackInRenderStack(Object(App\\Components\\Client\\ClientTabs), Object(Closure))
#41 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(54): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->render(Object(App\\Components\\Client\\ClientTabs), '<div></div>')
#42 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/LivewireManager.php(73): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->mount('client.client-t...', Array, 'lw-87974220-2')
#43 /home/fintrixorcouk/public_html/ha/storage/framework/views/f1917e15b097e90a2e888370e9a1f7ac.php(173): Livewire\\LivewireManager->mount('client.client-t...', Array, 'lw-87974220-2')
#44 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(37): include('/home/fintrixor...')
#45 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(38): App\\Components\\Client\\View->{closure:Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine::evaluatePath():35}()
#46 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(76): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->evaluatePath('/home/fintrixor...', Array)
#47 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(16): Illuminate\\View\\Engines\\CompilerEngine->get('/home/fintrixor...', Array)
#48 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/ViewEngineDecorator.php(47): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->get('/home/fintrixor...', Array)
#49 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(208): Sentry\\Laravel\\Tracing\\ViewEngineDecorator->get('/home/fintrixor...', Array)
#50 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(191): Illuminate\\View\\View->getContents()
#51 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(160): Illuminate\\View\\View->renderContents()
#52 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(282): Illuminate\\View\\View->render(Object(Closure))
#53 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(326): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->{closure:Livewire\\Mechanisms\\HandleComponents\\HandleComponents::render():274}()
#54 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(274): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->trackInRenderStack(Object(App\\Components\\Client\\View), Object(Closure))
#55 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(127): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->render(Object(App\\Components\\Client\\View))
#56 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/LivewireManager.php(102): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->update(Array, Array, Array)
#57 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleRequests/HandleRequests.php(144): Livewire\\LivewireManager->update(Array, Array, Array)
#58 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): Livewire\\Mechanisms\\HandleRequests\\HandleRequests->handleUpdate()
#59 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(21): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(Livewire\\Mechanisms\\HandleRequests\\HandleRequests), 'handleUpdate')
#60 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingRoutingDispatcher.php(35): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->{closure:Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing::dispatch():20}()
#61 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(20): Sentry\\Laravel\\Tracing\\Routing\\TracingRoutingDispatcher->wrapRouteDispatch(Object(Closure), Object(Illuminate\\Routing\\Route))
#62 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->dispatch(Object(Illuminate\\Routing\\Route), Object(Livewire\\Mechanisms\\HandleRequests\\HandleRequests), 'handleUpdate')
#63 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#64 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#65 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#66 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#67 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#68 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(49): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#69 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#70 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#71 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#72 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#73 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#74 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#75 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#76 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#77 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure))
#78 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#79 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#80 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#81 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#82 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#83 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#84 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#85 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#86 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#87 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#88 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#89 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#90 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/FlushEventsMiddleware.php(13): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#91 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\FlushEventsMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#92 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestIpMiddleware.php(45): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#93 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestIpMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#94 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestMiddleware.php(31): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#95 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#96 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#97 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#98 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#99 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#100 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(47): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#101 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#102 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#103 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#104 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#105 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#106 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#107 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#108 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#109 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#110 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#111 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#112 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#113 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#114 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Middleware.php(79): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#115 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Tracing\\Middleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#116 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#117 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#118 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#119 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#120 /home/fintrixorcouk/public_html/ha/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#121 {main}
"} 
[2026-08-18 12:13:05] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} 
[2026-08-18 12:13:51] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} 
[2026-08-18 12:13:51] production.DEBUG: Twilio Request {"Called":"+441618880834","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":"Belfast City","ToZip":null,"CallSid":"CAc92e3bb13e8fd9617f8698e64585a8a6","To":"+441618880834","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0FjOTJlM2JiMTNlOGZkOTYxN2Y4Njk4ZTY0NTg1YThhNiIsImZyb20iOiIrNDQyODkwODkxODcwIiwidG8iOiIrNDQxNjE4ODgwODM0IiwiaWF0IjoiMTc4NzA1MTYzMCJ9.aSJO0sZQHAgIufuWPCaKoA3-NSUmHXgGh9aaEYEdIFduRA8Umq2FYV5VOL1V_EwQRv1_P-PtzWZ1uPifYa5SCQ%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+442890891870","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+442890891870","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":"Belfast City"} 
[2026-08-18 12:13:56] production.DEBUG: TwilioDialFallbackController: dial action {"CallSid":"CAc92e3bb13e8fd9617f8698e64585a8a6","DialCallSid":"CAdb049c4d6f4be456fc0c9b0a0bd1b37d","DialCallStatus":"busy","DialCallDuration":null} 
[2026-08-18 12:14:39] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} 
[2026-08-18 12:14:56] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-18 12:16:53] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} 
[2026-08-18 12:17:21] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-18 12:17:57] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA2d016afce7a6f511d195a2cffded4b98","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5969"} 
[2026-08-18 12:17:57] production.DEBUG: TwilioController: handleOutbound {"call_id":5969,"CallSid":"CA2d016afce7a6f511d195a2cffded4b98","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA2d016afce7a6f511d195a2cffded4b98","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5969"}} 
[2026-08-18 12:17:59] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_2"} 
[2026-08-18 12:18:48] production.INFO: AutoTranscribeRecordingJob: submitted recording 4143 → AssemblyAI 6f5f1a87-4f43-4359-a092-45599f5fde80  
[2026-08-18 12:18:59] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-08-18 12:19:07] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_28","CallStatus":"ringing","From":"client:agent_production_28","CallSid":"CAe6bc2969c8a0926fea5d4b537c9c6dbb","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5970"} 
[2026-08-18 12:19:07] production.DEBUG: TwilioController: handleOutbound {"call_id":5970,"CallSid":"CAe6bc2969c8a0926fea5d4b537c9c6dbb","From":"client:agent_production_28","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_28","CallStatus":"ringing","From":"client:agent_production_28","CallSid":"CAe6bc2969c8a0926fea5d4b537c9c6dbb","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5970"}} 
[2026-08-18 12:19:14] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 12:19:49] production.DEBUG: CheckTranscriptionStatusJob: recording 4143 → AssemblyAI status=completed (check #0)  
[2026-08-18 12:19:49] production.INFO: CheckTranscriptionStatusJob: completed for recording 4143 after 0 checks.  
[2026-08-18 12:19:50] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4143. {"status":404,"body":"Not found"} 
[2026-08-18 12:19:50] production.INFO: ClassifyAndScoreCallJob: skipping recording 4143 — too short to classify (duration=26s, words=75).  
[2026-08-18 12:19:59] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-18 12:20:04] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAf16361ea2777f4631ba64dbd4f50fa83","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5971"} 
[2026-08-18 12:20:04] production.DEBUG: TwilioController: handleOutbound {"call_id":5971,"CallSid":"CAf16361ea2777f4631ba64dbd4f50fa83","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAf16361ea2777f4631ba64dbd4f50fa83","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5971"}} 
[2026-08-18 12:20:35] production.INFO: ExtractMessageAttachmentsJob: attachment 11535 (image001.png) skipped — unsupported type.  
[2026-08-18 12:20:35] production.INFO: ExtractMessageAttachmentsJob: attachment 11536 (image002.png) skipped — unsupported type.  
[2026-08-18 12:20:35] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 11537 (20260818 - Isabella McCready - Acknowledgement letter.docx).  
[2026-08-18 12:20:37] production.INFO: ClassifyInboundEmailJob: message 18949 classified as 'dsar_response' (high).  
[2026-08-18 12:20:38] production.INFO: FindRelatedDsarJob: message 18949 — dsar_ref='', inst_ref='AG/NMcG/TF/AT'.  
[2026-08-18 12:20:58] production.INFO: FindRelatedDsarJob: message 18949 — AI matcher dsar_id=4134, confidence=high.  
[2026-08-18 12:20:58] production.INFO: FindRelatedDsarJob: message 18949 linked to DSAR 4134.  
[2026-08-18 12:20:58] production.INFO: FindRelatedDsarJob: saved receiver_reference 'AG/NMcG/TF/AT' for DSAR 4134.  
[2026-08-18 12:21:00] production.INFO: FindRelatedDsarJob: message 18949 response_type=acknowledgement.  
[2026-08-18 12:21:00] production.INFO: FindRelatedDsarJob: message 18949 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=4134).  
[2026-08-18 12:21:00] production.INFO: FindRelatedDsarJob: message 18949 auto-set DSAR 4134 status → acknowledged (response_type=acknowledgement).  
[2026-08-18 12:21:04] production.INFO: AutoTranscribeRecordingJob: submitted recording 4144 → AssemblyAI eeab469a-2541-40cc-8e16-8908533484e4  
[2026-08-18 12:21:17] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 12:21:34] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 12:21:38] production.INFO: NotifyCaseHandlersOfEmailJob: ensured handler tasks for message 18945 (client 954, 1 handler(s)).  
[2026-08-18 12:22:05] production.DEBUG: CheckTranscriptionStatusJob: recording 4144 → AssemblyAI status=completed (check #0)  
[2026-08-18 12:22:05] production.INFO: CheckTranscriptionStatusJob: completed for recording 4144 after 0 checks.  
[2026-08-18 12:22:06] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4144. {"status":404,"body":"Not found"} 
[2026-08-18 12:22:07] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 4144  
[2026-08-18 12:22:14] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 12:23:36] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_2"} 
[2026-08-18 12:25:58] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-18 12:26:03] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 12:28:19] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 12:29:05] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 12:29:50] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 12:31:05] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 12:32:39] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_2"} 
[2026-08-18 12:32:52] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-18 12:32:58] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-18 12:32:58] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-18 12:33:05] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-18 12:33:22] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-18 12:33:49] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA44414490ad758f378fb80989ac78eedf","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5972"} 
[2026-08-18 12:33:49] production.DEBUG: TwilioController: handleOutbound {"call_id":5972,"CallSid":"CA44414490ad758f378fb80989ac78eedf","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA44414490ad758f378fb80989ac78eedf","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5972"}} 
[2026-08-18 12:33:53] production.WARNING: Twilio webhook signature validation failed. {"url":"https://ha.fintrixor.co.uk/webhook/twilio/status","signature":"/LKTHccuchJLDz6RhWAbqjskijw=","params":["Called","ParentCallSid","ToState","CallerCountry","Direction","Timestamp","CallbackSource","SipResponseCode","CallerState","ToZip","SequenceNumber","CallSid","To","CallerZip","ToCountry","CalledZip","ApiVersion","CalledCity","CallStatus","Duration","From","CallDuration","AccountSid","CalledCountry","CallerCity","ToCity","FromCountry","Caller","FromCity","CalledState","ErrorCode","FromZip","ErrorMessage","FromState"]} 
[2026-08-18 12:34:15] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA4bcf0877802d09e12f6fae4bc45dbf78","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5973"} 
[2026-08-18 12:34:15] production.DEBUG: TwilioController: handleOutbound {"call_id":5973,"CallSid":"CA4bcf0877802d09e12f6fae4bc45dbf78","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA4bcf0877802d09e12f6fae4bc45dbf78","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5973"}} 
[2026-08-18 12:34:24] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 12:34:39] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA97fd9771152cd2967e382e85c0efc935","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5974"} 
[2026-08-18 12:34:39] production.DEBUG: TwilioController: handleOutbound {"call_id":5974,"CallSid":"CA97fd9771152cd2967e382e85c0efc935","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA97fd9771152cd2967e382e85c0efc935","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5974"}} 
[2026-08-18 12:34:44] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAec8172ef6c8fb60049a20fd35825d7cc","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5975"} 
[2026-08-18 12:34:44] production.DEBUG: TwilioController: handleOutbound {"call_id":5975,"CallSid":"CAec8172ef6c8fb60049a20fd35825d7cc","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAec8172ef6c8fb60049a20fd35825d7cc","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5975"}} 
[2026-08-18 12:35:08] production.INFO: AutoTranscribeRecordingJob: submitted recording 4145 → AssemblyAI d9560208-3956-41f0-8ea2-685b479aec2d  
[2026-08-18 12:35:08] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAc6c92c0dac34e42d75508d918a7a6dfc","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5976"} 
[2026-08-18 12:35:08] production.DEBUG: TwilioController: handleOutbound {"call_id":5976,"CallSid":"CAc6c92c0dac34e42d75508d918a7a6dfc","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAc6c92c0dac34e42d75508d918a7a6dfc","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5976"}} 
[2026-08-18 12:35:09] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAfb08295f8e570365dc4404ea78feb878","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5977"} 
[2026-08-18 12:35:09] production.DEBUG: TwilioController: handleOutbound {"call_id":5977,"CallSid":"CAfb08295f8e570365dc4404ea78feb878","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAfb08295f8e570365dc4404ea78feb878","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5977"}} 
[2026-08-18 12:35:41] production.INFO: AutoTranscribeRecordingJob: submitted recording 4146 → AssemblyAI 8cf31143-d3b1-4b59-a9c3-62dc77d2860c  
[2026-08-18 12:36:08] production.DEBUG: CheckTranscriptionStatusJob: recording 4145 → AssemblyAI status=completed (check #0)  
[2026-08-18 12:36:08] production.INFO: CheckTranscriptionStatusJob: completed for recording 4145 after 0 checks.  
[2026-08-18 12:36:09] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4145. {"status":404,"body":"Not found"} 
[2026-08-18 12:36:11] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 4145  
[2026-08-18 12:36:41] production.DEBUG: CheckTranscriptionStatusJob: recording 4146 → AssemblyAI status=completed (check #0)  
[2026-08-18 12:36:41] production.INFO: CheckTranscriptionStatusJob: completed for recording 4146 after 0 checks.  
[2026-08-18 12:36:42] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4146. {"status":404,"body":"Not found"} 
[2026-08-18 12:36:42] production.INFO: ClassifyAndScoreCallJob: skipping recording 4146 — too short to classify (duration=19s, words=42).  
[2026-08-18 12:37:59] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA9ef739fe86c941c1ad39f9c081a54d26","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5978"} 
[2026-08-18 12:37:59] production.DEBUG: TwilioController: handleOutbound {"call_id":5978,"CallSid":"CA9ef739fe86c941c1ad39f9c081a54d26","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA9ef739fe86c941c1ad39f9c081a54d26","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5978"}} 
[2026-08-18 12:38:40] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 12:38:40] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-18 12:38:48] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAb3a36573bb8b0a4a2722e792699439de","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5979"} 
[2026-08-18 12:38:48] production.DEBUG: TwilioController: handleOutbound {"call_id":5979,"CallSid":"CAb3a36573bb8b0a4a2722e792699439de","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAb3a36573bb8b0a4a2722e792699439de","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5979"}} 
[2026-08-18 12:39:50] production.INFO: ClassifyInboundEmailJob: message 18967 classified as 'generic' (high).  
[2026-08-18 12:39:51] production.INFO: AutoTranscribeRecordingJob: submitted recording 4147 → AssemblyAI 39cb2cea-37bc-4a4d-b3fa-99a0f546818e  
[2026-08-18 12:40:33] production.INFO: NotifyCaseHandlersOfEmailJob: ensured handler tasks for message 18967 (client 1426, 1 handler(s)).  
[2026-08-18 12:40:51] production.DEBUG: CheckTranscriptionStatusJob: recording 4147 → AssemblyAI status=completed (check #0)  
[2026-08-18 12:40:51] production.INFO: CheckTranscriptionStatusJob: completed for recording 4147 after 0 checks.  
[2026-08-18 12:40:52] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4147. {"status":404,"body":"Not found"} 
[2026-08-18 12:40:53] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 4147  
[2026-08-18 12:42:06] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-18 12:42:15] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 12:42:55] production.DEBUG: temp/dsar-merged-1ed311d0-cd1f-432c-8e48-7c36dc00752e.pdf  
[2026-08-18 12:43:00] production.DEBUG: temp/dsar-merged-41ea73b3-1725-4afc-ae86-c1787d47ed97.pdf  
[2026-08-18 12:43:03] production.DEBUG: temp/dsar-merged-0a67103d-a496-4027-88ab-43f6557a8f96.pdf  
[2026-08-18 12:43:05] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-18 12:43:28] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 12:43:45] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 12:43:49] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA29c4cfc8a0d9f0ff4e2dfbd5fa933e24","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5980"} 
[2026-08-18 12:43:49] production.DEBUG: TwilioController: handleOutbound {"call_id":5980,"CallSid":"CA29c4cfc8a0d9f0ff4e2dfbd5fa933e24","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA29c4cfc8a0d9f0ff4e2dfbd5fa933e24","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5980"}} 
[2026-08-18 12:43:57] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA67636c98418157869a3b5a0e9adf26bf","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5981"} 
[2026-08-18 12:43:57] production.DEBUG: TwilioController: handleOutbound {"call_id":5981,"CallSid":"CA67636c98418157869a3b5a0e9adf26bf","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA67636c98418157869a3b5a0e9adf26bf","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5981"}} 
[2026-08-18 12:45:38] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 12:45:49] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 12:45:54] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 12:46:04] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 12:46:23] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 12:46:37] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 12:46:43] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 12:46:49] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 12:47:00] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 12:47:03] production.DEBUG: Twilio Request {"Called":"+441615700550","ToState":"Manchester","CallerCountry":"JE","Direction":"inbound","CallerState":null,"ToZip":null,"CallSid":"CA6c81a5bef5ed8b597bd92efed6136f71","To":"+441615700550","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0E2YzgxYTViZWY1ZWQ4YjU5N2JkOTJlZmVkNjEzNmY3MSIsImZyb20iOiIrNDQ3MzkxNjEzMjIxIiwidG8iOiIrNDQxNjE1NzAwNTUwIiwiaWF0IjoiMTc4NzA1MzYyMiJ9.pZ9o4nVh-dmhP8f6KtytrjHpEWNvN9Su4BOCN25FOrDhCWaWLkxVoi3mVnDqQnM2T080UINBKyUPkVx-ZAChkQ%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+447391613221","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"JE","Caller":"+447391613221","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":null} 
[2026-08-18 12:47:04] production.DEBUG: TwilioDialFallbackController: dial action {"CallSid":"CA6c81a5bef5ed8b597bd92efed6136f71","DialCallSid":"CAc1bb32726efa03cb870645945d71f99b","DialCallStatus":"no-answer","DialCallDuration":null} 
[2026-08-18 12:48:11] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAe7884ddfe10bc61e6daf0005c6a99001","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5983"} 
[2026-08-18 12:48:11] production.DEBUG: TwilioController: handleOutbound {"call_id":5983,"CallSid":"CAe7884ddfe10bc61e6daf0005c6a99001","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAe7884ddfe10bc61e6daf0005c6a99001","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5983"}} 
[2026-08-18 12:50:44] production.INFO: AutoTranscribeRecordingJob: submitted recording 4148 → AssemblyAI 804cd1b9-9f58-4e8c-9fdf-aff56fd20eb4  
[2026-08-18 12:51:45] production.DEBUG: CheckTranscriptionStatusJob: recording 4148 → AssemblyAI status=completed (check #0)  
[2026-08-18 12:51:45] production.INFO: CheckTranscriptionStatusJob: completed for recording 4148 after 0 checks.  
[2026-08-18 12:51:45] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4148. {"status":404,"body":"Not found"} 
[2026-08-18 12:51:46] production.DEBUG: ClassifyAndScoreCallJob: classification=initial for recording 4148  
[2026-08-18 12:52:19] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 12:52:23] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA15fab8220de4b33273bc06abef60f000","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5984"} 
[2026-08-18 12:52:23] production.DEBUG: TwilioController: handleOutbound {"call_id":5984,"CallSid":"CA15fab8220de4b33273bc06abef60f000","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA15fab8220de4b33273bc06abef60f000","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"5984"}} 
[2026-08-18 12:52:26] production.DEBUG: ClassifyAndScoreCallJob: scorer returned for recording 4148. {"total_score":11,"risk_rating":"high_risk","has_sections":true} 
[2026-08-18 12:54:27] production.DEBUG: Twilio Request {"Called":"+441618880834","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":null,"ToZip":null,"CallSid":"CAb6385dcfa91186cca63a6519073f1d8e","To":"+441618880834","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0FiNjM4NWRjZmE5MTE4NmNjYTYzYTY1MTkwNzNmMWQ4ZSIsImZyb20iOiIrNDQ3OTM2MDI1NjE0IiwidG8iOiIrNDQxNjE4ODgwODM0IiwiaWF0IjoiMTc4NzA1NDA2NiJ9.jNiFrCVtNTo7KSQCMqwBgbLJPcMx51zCnqapR7k3eAJps6Q009rc5GFBWZV5oGZlFFD06PJS8f6igjNvDLZvCQ%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+447936025614","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+447936025614","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":null} 
[2026-08-18 12:54:27] production.INFO: AutoTranscribeRecordingJob: submitted recording 4149 → AssemblyAI fdaa7208-6fe0-473a-8e91-df5d42347e6a  
[2026-08-18 12:54:40] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_2"} 
[2026-08-18 12:54:48] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 12:55:28] production.DEBUG: CheckTranscriptionStatusJob: recording 4149 → AssemblyAI status=completed (check #0)  
[2026-08-18 12:55:28] production.INFO: CheckTranscriptionStatusJob: completed for recording 4149 after 0 checks.  
[2026-08-18 12:55:28] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4149. {"status":404,"body":"Not found"} 
[2026-08-18 12:55:29] production.DEBUG: ClassifyAndScoreCallJob: classification=follow_up for recording 4149  
[2026-08-18 12:59:06] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 12:59:10] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 12:59:16] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 12:59:27] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 13:00:41] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 13:03:31] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 11538 (Scotland's Redress Scheme - Receipt of Application from your Solicitor.docx).  
[2026-08-18 13:03:31] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 11539 (Verifying your identity - Application received from Solicitor.pdf).  
[2026-08-18 13:03:31] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 11540 (Scotland's Redress Scheme - Survivor Application - Summary of Options - Download version.pdf).  
[2026-08-18 13:03:34] production.INFO: ClassifyInboundEmailJob: message 18981 classified as 'dsar_response' (high).  
[2026-08-18 13:03:35] production.INFO: FindRelatedDsarJob: message 18981 — dsar_ref='', inst_ref='APP067322'.  
[2026-08-18 13:04:02] production.INFO: FindRelatedDsarJob: message 18981 — AI matcher dsar_id=, confidence=low.  
[2026-08-18 13:04:02] production.INFO: FindRelatedDsarJob: message 18981 — extracted reference 'APP067322' but no DSAR matched.  
[2026-08-18 13:04:05] production.INFO: FindRelatedDsarJob: message 18981 response_type=acknowledgement.  
[2026-08-18 13:04:05] production.INFO: FindRelatedDsarJob: message 18981 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none).  
[2026-08-18 13:05:39] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_1"} 
[2026-08-18 13:05:49] production.INFO: ClassifyInboundEmailJob: message 18982 classified as 'generic' (high).  
[2026-08-18 13:06:35] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_1"} 
[2026-08-18 13:07:01] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-18 13:07:04] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-18 13:07:35] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-18 13:09:36] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-18 13:10:58] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 13:11:02] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 13:11:34] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 13:12:27] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 13:13:51] production.DEBUG: Twilio Request {"Called":"+441615700550","ToState":"Manchester","CallerCountry":"JE","Direction":"inbound","CallerState":null,"ToZip":null,"CallSid":"CA5212b00e1aab87394ddd1534e3b817c7","To":"+441615700550","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0E1MjEyYjAwZTFhYWI4NzM5NGRkZDE1MzRlM2I4MTdjNyIsImZyb20iOiIrNDQ3MzkxNjEzMjIxIiwidG8iOiIrNDQxNjE1NzAwNTUwIiwiaWF0IjoiMTc4NzA1NTIzMCJ9.ywKzGMIlsIXnXUzgEoHXZcIBcM17Umg1PqjniINCS_nCzrDX4pmjN0v3Msl6cZp9Ei2EwAFJH6tWwYH3yDVuQQ%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+447391613221","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"JE","Caller":"+447391613221","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":null} 
[2026-08-18 13:14:24] production.DEBUG: Twilio Request {"Called":"+441615700550","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":null,"ToZip":null,"CallSid":"CAb7b24e762dffc0f80fb97bb3e7ff9bde","To":"+441615700550","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0FiN2IyNGU3NjJkZmZjMGY4MGZiOTdiYjNlN2ZmOWJkZSIsImZyb20iOiIrNDQ3NTY1NDk0NDE2IiwidG8iOiIrNDQxNjE1NzAwNTUwIiwiaWF0IjoiMTc4NzA1NTI2MyJ9.W0zdBdkGN5YKekX-RK4Lt-QqfXfDCFzafp9e3_aNwfcna9uogtTFEdygr1Pp3aqd4cFNQem13-Ob6T_Uvi7m-A%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+447565494416","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+447565494416","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":null} 
[2026-08-18 13:14:38] production.DEBUG: Twilio Request {"Called":"+441615700550","Digits":"hangup","RecordingUrl":"https://api.twilio.com/2010-04-01/Accounts/AC984ab7ddf0c2d6562dfe6d27e1bc10be/Recordings/RE149a43172eb2ac84716db0e2ccc0f029","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":null,"ToZip":null,"CallSid":"CAb7b24e762dffc0f80fb97bb3e7ff9bde","To":"+441615700550","CallerZip":null,"ToCountry":"GB","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"completed","RecordingSid":"RE149a43172eb2ac84716db0e2ccc0f029","From":"+447565494416","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+447565494416","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":null,"RecordingDuration":"0"} 
[2026-08-18 13:14:38] production.ERROR: TwilioController: failed to handle inbound call. {"from":"+447565494416","to":"+441615700550","error":"SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry 'CAb7b24e762dffc0f80fb97bb3e7ff9bde' for key 'calls.calls_provider_call_sid_unique' (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_ha, SQL: insert into `calls` (`solicitor_id`, `assigned_agent_id`, `answered_by_agent_id`, `solicitor_phone_number_id`, `provider`, `provider_call_sid`, `from_number`, `to_number`, `phone_number_type_slug`, `call_type`, `queue_type`, `target_label`, `target_type`, `is_recorded`, `recording_notice_played`, `meta`, `communication_id`, `updated_at`, `created_at`) values (1, ?, ?, 1, twilio, CAb7b24e762dffc0f80fb97bb3e7ff9bde, +447565494416, +441615700550, evidence, evidence, ?, Mr Duncan Campbell Clacher, Client, 1, 0, {\"twilio_call_status\":\"completed\",\"twilio_direction\":\"inbound\",\"raw_payload\":{\"Called\":\"+441615700550\",\"Digits\":\"hangup\",\"RecordingUrl\":\"https:\\/\\/api.twilio.com\\/2010-04-01\\/Accounts\\/AC984ab7ddf0c2d6562dfe6d27e1bc10be\\/Recordings\\/RE149a43172eb2ac84716db0e2ccc0f029\",\"ToState\":\"Manchester\",\"CallerCountry\":\"GB\",\"Direction\":\"inbound\",\"CallerState\":null,\"ToZip\":null,\"CallSid\":\"CAb7b24e762dffc0f80fb97bb3e7ff9bde\",\"To\":\"+441615700550\",\"CallerZip\":null,\"ToCountry\":\"GB\",\"CalledZip\":null,\"ApiVersion\":\"2010-04-01\",\"CalledCity\":null,\"CallStatus\":\"completed\",\"RecordingSid\":\"RE149a43172eb2ac84716db0e2ccc0f029\",\"From\":\"+447565494416\",\"AccountSid\":\"AC984ab7ddf0c2d6562dfe6d27e1bc10be\",\"CalledCountry\":\"GB\",\"CallerCity\":null,\"ApplicationSid\":\"AP833f5b0190f286e33a7cf1ae0dbf0ce2\",\"ToCity\":null,\"FromCountry\":\"GB\",\"Caller\":\"+447565494416\",\"FromCity\":null,\"CalledState\":\"Manchester\",\"FromZip\":null,\"FromState\":null,\"RecordingDuration\":\"0\"}}, 5988, 2026-08-18 13:14:38, 2026-08-18 13:14:38))","exception":"[object] (Illuminate\\Database\\UniqueConstraintViolationException(code: 23000): SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry 'CAb7b24e762dffc0f80fb97bb3e7ff9bde' for key 'calls.calls_provider_call_sid_unique' (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_ha, SQL: insert into `calls` (`solicitor_id`, `assigned_agent_id`, `answered_by_agent_id`, `solicitor_phone_number_id`, `provider`, `provider_call_sid`, `from_number`, `to_number`, `phone_number_type_slug`, `call_type`, `queue_type`, `target_label`, `target_type`, `is_recorded`, `recording_notice_played`, `meta`, `communication_id`, `updated_at`, `created_at`) values (1, ?, ?, 1, twilio, CAb7b24e762dffc0f80fb97bb3e7ff9bde, +447565494416, +441615700550, evidence, evidence, ?, Mr Duncan Campbell Clacher, Client, 1, 0, {\"twilio_call_status\":\"completed\",\"twilio_direction\":\"inbound\",\"raw_payload\":{\"Called\":\"+441615700550\",\"Digits\":\"hangup\",\"RecordingUrl\":\"https:\\/\\/api.twilio.com\\/2010-04-01\\/Accounts\\/AC984ab7ddf0c2d6562dfe6d27e1bc10be\\/Recordings\\/RE149a43172eb2ac84716db0e2ccc0f029\",\"ToState\":\"Manchester\",\"CallerCountry\":\"GB\",\"Direction\":\"inbound\",\"CallerState\":null,\"ToZip\":null,\"CallSid\":\"CAb7b24e762dffc0f80fb97bb3e7ff9bde\",\"To\":\"+441615700550\",\"CallerZip\":null,\"ToCountry\":\"GB\",\"CalledZip\":null,\"ApiVersion\":\"2010-04-01\",\"CalledCity\":null,\"CallStatus\":\"completed\",\"RecordingSid\":\"RE149a43172eb2ac84716db0e2ccc0f029\",\"From\":\"+447565494416\",\"AccountSid\":\"AC984ab7ddf0c2d6562dfe6d27e1bc10be\",\"CalledCountry\":\"GB\",\"CallerCity\":null,\"ApplicationSid\":\"AP833f5b0190f286e33a7cf1ae0dbf0ce2\",\"ToCity\":null,\"FromCountry\":\"GB\",\"Caller\":\"+447565494416\",\"FromCity\":null,\"CalledState\":\"Manchester\",\"FromZip\":null,\"FromState\":null,\"RecordingDuration\":\"0\"}}, 5988, 2026-08-18 13:14:38, 2026-08-18 13:14:38)) at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `ca...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `ca...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `ca...', Array, 'id')
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `ca...', Array, 'id')
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#7 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#8 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Relations/HasOneOrMany.php(391): Illuminate\\Database\\Eloquent\\Model->save()
#9 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Relations\\HasOneOrMany->{closure:Illuminate\\Database\\Eloquent\\Relations\\HasOneOrMany::create():388}(Object(App\\Models\\Communication\\Call))
#10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Relations/HasOneOrMany.php(388): tap(Object(App\\Models\\Communication\\Call), Object(Closure))
#11 /home/fintrixorcouk/public_html/ha/app/Actions/Communications/CreateInboundCommunicationAction.php(57): Illuminate\\Database\\Eloquent\\Relations\\HasOneOrMany->create(Array)
#12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Concerns/ManagesTransactions.php(35): App\\Actions\\Communications\\CreateInboundCommunicationAction->{closure:App\\Actions\\Communications\\CreateInboundCommunicationAction::handle():30}(Object(Illuminate\\Database\\MySqlConnection))
#13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/DatabaseManager.php(491): Illuminate\\Database\\Connection->transaction(Object(Closure))
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Support/Facades/Facade.php(363): Illuminate\\Database\\DatabaseManager->__call('transaction', Array)
#15 /home/fintrixorcouk/public_html/ha/app/Actions/Communications/CreateInboundCommunicationAction.php(30): Illuminate\\Support\\Facades\\Facade::__callStatic('transaction', Array)
#16 /home/fintrixorcouk/public_html/ha/app/Actions/Communications/HandleInboundCallAction.php(30): App\\Actions\\Communications\\CreateInboundCommunicationAction->handle(1, Object(App\\Models\\Communication\\SolicitorPhoneNumber), '+447565494416', Object(App\\Models\\Client\\Client), Array)
#17 /home/fintrixorcouk/public_html/ha/app/Http/Controllers/Twilio/TwilioController.php(33): App\\Actions\\Communications\\HandleInboundCallAction->handle('+447565494416', '+441615700550', Array)
#18 /home/fintrixorcouk/public_html/ha/app/Http/Controllers/Twilio/TwilioController.php(17): App\\Http\\Controllers\\Twilio\\TwilioController->handleInbound(Object(Illuminate\\Http\\Request), Object(App\\Actions\\Communications\\HandleInboundCallAction))
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Twilio\\TwilioController->__invoke(Object(Illuminate\\Http\\Request), Object(App\\Actions\\Communications\\HandleInboundCallAction))
#20 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(21): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Twilio\\TwilioController), '__invoke')
#21 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingRoutingDispatcher.php(35): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->{closure:Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing::dispatch():20}()
#22 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(20): Sentry\\Laravel\\Tracing\\Routing\\TracingRoutingDispatcher->wrapRouteDispatch(Object(Closure), Object(Illuminate\\Routing\\Route))
#23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Twilio\\TwilioController), '__invoke')
#24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#27 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/VerifyTwilioWebhook.php(70): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\VerifyTwilioWebhook->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#29 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#31 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(49): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#34 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#40 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure))
#41 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#48 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#50 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#52 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/FlushEventsMiddleware.php(13): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\FlushEventsMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#55 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestIpMiddleware.php(45): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestIpMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#57 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestMiddleware.php(31): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#58 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#59 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#60 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#61 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#62 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#63 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#64 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#65 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#66 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#67 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#68 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#69 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#70 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#71 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#72 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#73 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#74 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#75 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#76 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#77 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#78 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#79 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Middleware.php(79): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#80 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Tracing\\Middleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#81 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#82 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#83 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#84 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#85 /home/fintrixorcouk/public_html/ha/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#86 {main}

[previous exception] [object] (PDOException(code: 23000): SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry 'CAb7b24e762dffc0f80fb97bb3e7ff9bde' for key 'calls.calls_provider_call_sid_unique' at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `ca...', Array)
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `ca...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `ca...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `ca...', Array, 'id')
#5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `ca...', Array, 'id')
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Relations/HasOneOrMany.php(391): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Relations\\HasOneOrMany->{closure:Illuminate\\Database\\Eloquent\\Relations\\HasOneOrMany::create():388}(Object(App\\Models\\Communication\\Call))
#12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Relations/HasOneOrMany.php(388): tap(Object(App\\Models\\Communication\\Call), Object(Closure))
#13 /home/fintrixorcouk/public_html/ha/app/Actions/Communications/CreateInboundCommunicationAction.php(57): Illuminate\\Database\\Eloquent\\Relations\\HasOneOrMany->create(Array)
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Concerns/ManagesTransactions.php(35): App\\Actions\\Communications\\CreateInboundCommunicationAction->{closure:App\\Actions\\Communications\\CreateInboundCommunicationAction::handle():30}(Object(Illuminate\\Database\\MySqlConnection))
#15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/DatabaseManager.php(491): Illuminate\\Database\\Connection->transaction(Object(Closure))
#16 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Support/Facades/Facade.php(363): Illuminate\\Database\\DatabaseManager->__call('transaction', Array)
#17 /home/fintrixorcouk/public_html/ha/app/Actions/Communications/CreateInboundCommunicationAction.php(30): Illuminate\\Support\\Facades\\Facade::__callStatic('transaction', Array)
#18 /home/fintrixorcouk/public_html/ha/app/Actions/Communications/HandleInboundCallAction.php(30): App\\Actions\\Communications\\CreateInboundCommunicationAction->handle(1, Object(App\\Models\\Communication\\SolicitorPhoneNumber), '+447565494416', Object(App\\Models\\Client\\Client), Array)
#19 /home/fintrixorcouk/public_html/ha/app/Http/Controllers/Twilio/TwilioController.php(33): App\\Actions\\Communications\\HandleInboundCallAction->handle('+447565494416', '+441615700550', Array)
#20 /home/fintrixorcouk/public_html/ha/app/Http/Controllers/Twilio/TwilioController.php(17): App\\Http\\Controllers\\Twilio\\TwilioController->handleInbound(Object(Illuminate\\Http\\Request), Object(App\\Actions\\Communications\\HandleInboundCallAction))
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Twilio\\TwilioController->__invoke(Object(Illuminate\\Http\\Request), Object(App\\Actions\\Communications\\HandleInboundCallAction))
#22 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(21): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Twilio\\TwilioController), '__invoke')
#23 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingRoutingDispatcher.php(35): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->{closure:Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing::dispatch():20}()
#24 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(20): Sentry\\Laravel\\Tracing\\Routing\\TracingRoutingDispatcher->wrapRouteDispatch(Object(Closure), Object(Illuminate\\Routing\\Route))
#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Twilio\\TwilioController), '__invoke')
#26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/VerifyTwilioWebhook.php(70): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\VerifyTwilioWebhook->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#31 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#33 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(49): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#34 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#40 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#41 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#42 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure))
#43 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#50 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#52 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/FlushEventsMiddleware.php(13): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\FlushEventsMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#57 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestIpMiddleware.php(45): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#58 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestIpMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#59 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestMiddleware.php(31): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#60 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#61 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#62 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#63 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#64 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#65 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#66 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#67 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#68 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#69 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#70 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#71 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#72 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#73 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#74 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#75 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#76 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#77 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#78 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#79 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#80 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#81 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Middleware.php(79): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#82 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Tracing\\Middleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#83 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#84 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#85 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#86 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#87 /home/fintrixorcouk/public_html/ha/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#88 {main}
"} 
[2026-08-18 13:14:41] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.28] with payload:
{
    "type": "App\\Notifications\\VoicemailReceivedNotification",
    "title": "New Voicemail",
    "message": "From Mr Duncan Campbell Clacher \u00b7 0:01",
    "recording_id": 4150,
    "communication_id": 5987,
    "client_id": 24,
    "caller_name": "Mr Duncan Campbell Clacher",
    "duration": 1,
    "solicitor_id": 1,
    "id": "b4b029e2-8fe4-4a77-94e0-fd0ee0e2b9ab",
    "socket": null
}  
[2026-08-18 13:14:42] production.DEBUG: Twilio Request {"Called":"+441615700550","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":null,"ToZip":null,"CallSid":"CAf30c006d7984273a4c1625212107ed44","To":"+441615700550","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0FmMzBjMDA2ZDc5ODQyNzNhNGMxNjI1MjEyMTA3ZWQ0NCIsImZyb20iOiIrNDQ3NTY1NDk0NDE2IiwidG8iOiIrNDQxNjE1NzAwNTUwIiwiaWF0IjoiMTc4NzA1NTI4MSJ9.mXuKsjdFYR1ozHFFI6i6WJDDeH2R4YIiQ5d-Kq5xuIY91J9_JsEPZK4FF3xLcI2QharWI2GLHH2TLSh3Ryigeg%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+447565494416","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+447565494416","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":null} 
[2026-08-18 13:14:42] production.INFO: AutoTranscribeRecordingJob: submitted recording 4150 → AssemblyAI c7426b62-b511-4221-819a-ad80bee4db0e  
[2026-08-18 13:14:55] production.DEBUG: Twilio Request {"Called":"+441615700550","Digits":"hangup","RecordingUrl":"https://api.twilio.com/2010-04-01/Accounts/AC984ab7ddf0c2d6562dfe6d27e1bc10be/Recordings/REcd2ff5d664efc09e89cd47fa2cc78ddb","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":null,"ToZip":null,"CallSid":"CAf30c006d7984273a4c1625212107ed44","To":"+441615700550","CallerZip":null,"ToCountry":"GB","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"completed","RecordingSid":"REcd2ff5d664efc09e89cd47fa2cc78ddb","From":"+447565494416","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+447565494416","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":null,"RecordingDuration":"0"} 
[2026-08-18 13:14:55] production.ERROR: TwilioController: failed to handle inbound call. {"from":"+447565494416","to":"+441615700550","error":"SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry 'CAf30c006d7984273a4c1625212107ed44' for key 'calls.calls_provider_call_sid_unique' (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_ha, SQL: insert into `calls` (`solicitor_id`, `assigned_agent_id`, `answered_by_agent_id`, `solicitor_phone_number_id`, `provider`, `provider_call_sid`, `from_number`, `to_number`, `phone_number_type_slug`, `call_type`, `queue_type`, `target_label`, `target_type`, `is_recorded`, `recording_notice_played`, `meta`, `communication_id`, `updated_at`, `created_at`) values (1, ?, ?, 1, twilio, CAf30c006d7984273a4c1625212107ed44, +447565494416, +441615700550, evidence, evidence, ?, Mr Duncan Campbell Clacher, Client, 1, 0, {\"twilio_call_status\":\"completed\",\"twilio_direction\":\"inbound\",\"raw_payload\":{\"Called\":\"+441615700550\",\"Digits\":\"hangup\",\"RecordingUrl\":\"https:\\/\\/api.twilio.com\\/2010-04-01\\/Accounts\\/AC984ab7ddf0c2d6562dfe6d27e1bc10be\\/Recordings\\/REcd2ff5d664efc09e89cd47fa2cc78ddb\",\"ToState\":\"Manchester\",\"CallerCountry\":\"GB\",\"Direction\":\"inbound\",\"CallerState\":null,\"ToZip\":null,\"CallSid\":\"CAf30c006d7984273a4c1625212107ed44\",\"To\":\"+441615700550\",\"CallerZip\":null,\"ToCountry\":\"GB\",\"CalledZip\":null,\"ApiVersion\":\"2010-04-01\",\"CalledCity\":null,\"CallStatus\":\"completed\",\"RecordingSid\":\"REcd2ff5d664efc09e89cd47fa2cc78ddb\",\"From\":\"+447565494416\",\"AccountSid\":\"AC984ab7ddf0c2d6562dfe6d27e1bc10be\",\"CalledCountry\":\"GB\",\"CallerCity\":null,\"ApplicationSid\":\"AP833f5b0190f286e33a7cf1ae0dbf0ce2\",\"ToCity\":null,\"FromCountry\":\"GB\",\"Caller\":\"+447565494416\",\"FromCity\":null,\"CalledState\":\"Manchester\",\"FromZip\":null,\"FromState\":null,\"RecordingDuration\":\"0\"}}, 5990, 2026-08-18 13:14:55, 2026-08-18 13:14:55))","exception":"[object] (Illuminate\\Database\\UniqueConstraintViolationException(code: 23000): SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry 'CAf30c006d7984273a4c1625212107ed44' for key 'calls.calls_provider_call_sid_unique' (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_ha, SQL: insert into `calls` (`solicitor_id`, `assigned_agent_id`, `answered_by_agent_id`, `solicitor_phone_number_id`, `provider`, `provider_call_sid`, `from_number`, `to_number`, `phone_number_type_slug`, `call_type`, `queue_type`, `target_label`, `target_type`, `is_recorded`, `recording_notice_played`, `meta`, `communication_id`, `updated_at`, `created_at`) values (1, ?, ?, 1, twilio, CAf30c006d7984273a4c1625212107ed44, +447565494416, +441615700550, evidence, evidence, ?, Mr Duncan Campbell Clacher, Client, 1, 0, {\"twilio_call_status\":\"completed\",\"twilio_direction\":\"inbound\",\"raw_payload\":{\"Called\":\"+441615700550\",\"Digits\":\"hangup\",\"RecordingUrl\":\"https:\\/\\/api.twilio.com\\/2010-04-01\\/Accounts\\/AC984ab7ddf0c2d6562dfe6d27e1bc10be\\/Recordings\\/REcd2ff5d664efc09e89cd47fa2cc78ddb\",\"ToState\":\"Manchester\",\"CallerCountry\":\"GB\",\"Direction\":\"inbound\",\"CallerState\":null,\"ToZip\":null,\"CallSid\":\"CAf30c006d7984273a4c1625212107ed44\",\"To\":\"+441615700550\",\"CallerZip\":null,\"ToCountry\":\"GB\",\"CalledZip\":null,\"ApiVersion\":\"2010-04-01\",\"CalledCity\":null,\"CallStatus\":\"completed\",\"RecordingSid\":\"REcd2ff5d664efc09e89cd47fa2cc78ddb\",\"From\":\"+447565494416\",\"AccountSid\":\"AC984ab7ddf0c2d6562dfe6d27e1bc10be\",\"CalledCountry\":\"GB\",\"CallerCity\":null,\"ApplicationSid\":\"AP833f5b0190f286e33a7cf1ae0dbf0ce2\",\"ToCity\":null,\"FromCountry\":\"GB\",\"Caller\":\"+447565494416\",\"FromCity\":null,\"CalledState\":\"Manchester\",\"FromZip\":null,\"FromState\":null,\"RecordingDuration\":\"0\"}}, 5990, 2026-08-18 13:14:55, 2026-08-18 13:14:55)) at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `ca...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `ca...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `ca...', Array, 'id')
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `ca...', Array, 'id')
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#7 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#8 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Relations/HasOneOrMany.php(391): Illuminate\\Database\\Eloquent\\Model->save()
#9 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Relations\\HasOneOrMany->{closure:Illuminate\\Database\\Eloquent\\Relations\\HasOneOrMany::create():388}(Object(App\\Models\\Communication\\Call))
#10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Relations/HasOneOrMany.php(388): tap(Object(App\\Models\\Communication\\Call), Object(Closure))
#11 /home/fintrixorcouk/public_html/ha/app/Actions/Communications/CreateInboundCommunicationAction.php(57): Illuminate\\Database\\Eloquent\\Relations\\HasOneOrMany->create(Array)
#12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Concerns/ManagesTransactions.php(35): App\\Actions\\Communications\\CreateInboundCommunicationAction->{closure:App\\Actions\\Communications\\CreateInboundCommunicationAction::handle():30}(Object(Illuminate\\Database\\MySqlConnection))
#13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/DatabaseManager.php(491): Illuminate\\Database\\Connection->transaction(Object(Closure))
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Support/Facades/Facade.php(363): Illuminate\\Database\\DatabaseManager->__call('transaction', Array)
#15 /home/fintrixorcouk/public_html/ha/app/Actions/Communications/CreateInboundCommunicationAction.php(30): Illuminate\\Support\\Facades\\Facade::__callStatic('transaction', Array)
#16 /home/fintrixorcouk/public_html/ha/app/Actions/Communications/HandleInboundCallAction.php(30): App\\Actions\\Communications\\CreateInboundCommunicationAction->handle(1, Object(App\\Models\\Communication\\SolicitorPhoneNumber), '+447565494416', Object(App\\Models\\Client\\Client), Array)
#17 /home/fintrixorcouk/public_html/ha/app/Http/Controllers/Twilio/TwilioController.php(33): App\\Actions\\Communications\\HandleInboundCallAction->handle('+447565494416', '+441615700550', Array)
#18 /home/fintrixorcouk/public_html/ha/app/Http/Controllers/Twilio/TwilioController.php(17): App\\Http\\Controllers\\Twilio\\TwilioController->handleInbound(Object(Illuminate\\Http\\Request), Object(App\\Actions\\Communications\\HandleInboundCallAction))
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Twilio\\TwilioController->__invoke(Object(Illuminate\\Http\\Request), Object(App\\Actions\\Communications\\HandleInboundCallAction))
#20 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(21): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Twilio\\TwilioController), '__invoke')
#21 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingRoutingDispatcher.php(35): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->{closure:Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing::dispatch():20}()
#22 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(20): Sentry\\Laravel\\Tracing\\Routing\\TracingRoutingDispatcher->wrapRouteDispatch(Object(Closure), Object(Illuminate\\Routing\\Route))
#23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Twilio\\TwilioController), '__invoke')
#24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#27 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/VerifyTwilioWebhook.php(70): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\VerifyTwilioWebhook->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#29 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#31 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(49): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#34 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#40 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure))
#41 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#48 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#50 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#52 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/FlushEventsMiddleware.php(13): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\FlushEventsMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#55 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestIpMiddleware.php(45): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestIpMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#57 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestMiddleware.php(31): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#58 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#59 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#60 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#61 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#62 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#63 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#64 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#65 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#66 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#67 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#68 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#69 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#70 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#71 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#72 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#73 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#74 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#75 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#76 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#77 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#78 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#79 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Middleware.php(79): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#80 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Tracing\\Middleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#81 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#82 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#83 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#84 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#85 /home/fintrixorcouk/public_html/ha/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#86 {main}

[previous exception] [object] (PDOException(code: 23000): SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry 'CAf30c006d7984273a4c1625212107ed44' for key 'calls.calls_provider_call_sid_unique' at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `ca...', Array)
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `ca...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `ca...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `ca...', Array, 'id')
#5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `ca...', Array, 'id')
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Relations/HasOneOrMany.php(391): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Relations\\HasOneOrMany->{closure:Illuminate\\Database\\Eloquent\\Relations\\HasOneOrMany::create():388}(Object(App\\Models\\Communication\\Call))
#12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Relations/HasOneOrMany.php(388): tap(Object(App\\Models\\Communication\\Call), Object(Closure))
#13 /home/fintrixorcouk/public_html/ha/app/Actions/Communications/CreateInboundCommunicationAction.php(57): Illuminate\\Database\\Eloquent\\Relations\\HasOneOrMany->create(Array)
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Concerns/ManagesTransactions.php(35): App\\Actions\\Communications\\CreateInboundCommunicationAction->{closure:App\\Actions\\Communications\\CreateInboundCommunicationAction::handle():30}(Object(Illuminate\\Database\\MySqlConnection))
#15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/DatabaseManager.php(491): Illuminate\\Database\\Connection->transaction(Object(Closure))
#16 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Support/Facades/Facade.php(363): Illuminate\\Database\\DatabaseManager->__call('transaction', Array)
#17 /home/fintrixorcouk/public_html/ha/app/Actions/Communications/CreateInboundCommunicationAction.php(30): Illuminate\\Support\\Facades\\Facade::__callStatic('transaction', Array)
#18 /home/fintrixorcouk/public_html/ha/app/Actions/Communications/HandleInboundCallAction.php(30): App\\Actions\\Communications\\CreateInboundCommunicationAction->handle(1, Object(App\\Models\\Communication\\SolicitorPhoneNumber), '+447565494416', Object(App\\Models\\Client\\Client), Array)
#19 /home/fintrixorcouk/public_html/ha/app/Http/Controllers/Twilio/TwilioController.php(33): App\\Actions\\Communications\\HandleInboundCallAction->handle('+447565494416', '+441615700550', Array)
#20 /home/fintrixorcouk/public_html/ha/app/Http/Controllers/Twilio/TwilioController.php(17): App\\Http\\Controllers\\Twilio\\TwilioController->handleInbound(Object(Illuminate\\Http\\Request), Object(App\\Actions\\Communications\\HandleInboundCallAction))
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Twilio\\TwilioController->__invoke(Object(Illuminate\\Http\\Request), Object(App\\Actions\\Communications\\HandleInboundCallAction))
#22 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(21): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Twilio\\TwilioController), '__invoke')
#23 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingRoutingDispatcher.php(35): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->{closure:Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing::dispatch():20}()
#24 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(20): Sentry\\Laravel\\Tracing\\Routing\\TracingRoutingDispatcher->wrapRouteDispatch(Object(Closure), Object(Illuminate\\Routing\\Route))
#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Twilio\\TwilioController), '__invoke')
#26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/VerifyTwilioWebhook.php(70): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\VerifyTwilioWebhook->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#31 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#33 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(49): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#34 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#40 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#41 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#42 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure))
#43 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#50 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#52 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/FlushEventsMiddleware.php(13): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\FlushEventsMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#57 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestIpMiddleware.php(45): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#58 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestIpMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#59 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestMiddleware.php(31): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#60 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#61 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#62 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#63 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#64 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#65 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#66 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#67 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#68 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#69 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#70 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#71 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#72 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#73 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#74 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#75 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#76 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#77 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#78 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#79 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#80 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#81 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Middleware.php(79): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#82 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Tracing\\Middleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#83 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#84 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#85 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#86 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#87 /home/fintrixorcouk/public_html/ha/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#88 {main}
"} 
[2026-08-18 13:15:43] production.DEBUG: CheckTranscriptionStatusJob: recording 4150 → AssemblyAI status=completed (check #0)  
[2026-08-18 13:15:43] production.INFO: CheckTranscriptionStatusJob: completed for recording 4150 after 0 checks.  
[2026-08-18 13:15:43] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4150. {"status":404,"body":"Not found"} 
[2026-08-18 13:15:43] production.INFO: ClassifyAndScoreCallJob: skipping non-client call (call_type=evidence) for recording 4150.  
[2026-08-18 13:15:51] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 13:16:58] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 13:18:50] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-08-18 13:22:08] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-08-18 13:25:25] production.DEBUG: Twilio Request {"Called":"+441615700550","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":null,"ToZip":null,"CallSid":"CAcff70e76cd7258c1ac4c113a21ac6ac4","To":"+441615700550","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0FjZmY3MGU3NmNkNzI1OGMxYWM0YzExM2EyMWFjNmFjNCIsImZyb20iOiIrNDQ3NTY1NDk0NDE2IiwidG8iOiIrNDQxNjE1NzAwNTUwIiwiaWF0IjoiMTc4NzA1NTkyNSJ9.o1AGDk_fEJKHuxCqqFW-Ulo_Qwmi2qYA5vYaov1mjyG6ZXB84KeKN_MByZHw3Iy5UABtru32PpZdtHVpFFrMSg%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+447565494416","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+447565494416","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":null} 
[2026-08-18 13:25:56] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_2"} 
[2026-08-18 13:26:14] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_2"} 
[2026-08-18 13:26:25] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_2"} 
[2026-08-18 13:26:46] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_1"} 
[2026-08-18 13:29:05] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0ADHEGETQGR9C9F4Z16NQNW"} 
[2026-08-18 13:29:05] production.INFO: eSign webhook unmatched document {"document_id":"01M0ADHEGETQGR9C9F4Z16NQNW"} 
[2026-08-18 13:29:06] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0ADHEJ514FJRPXD5YNJBKB5"} 
[2026-08-18 13:29:06] production.INFO: eSign webhook unmatched document {"document_id":"01M0ADHEJ514FJRPXD5YNJBKB5"} 
[2026-08-18 13:29:06] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} 
[2026-08-18 13:29:07] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0ADHEJJC2XJZ7T4PETNWRTE"} 
[2026-08-18 13:29:07] production.INFO: eSign webhook unmatched document {"document_id":"01M0ADHEJJC2XJZ7T4PETNWRTE"} 
[2026-08-18 13:29:07] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} 
[2026-08-18 13:29:07] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0ADHEK240C44FGN8SXFYG45"} 
[2026-08-18 13:29:07] production.INFO: eSign webhook unmatched document {"document_id":"01M0ADHEK240C44FGN8SXFYG45"} 
[2026-08-18 13:29:08] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0ADHENC32GT3952B6PT10J5"} 
[2026-08-18 13:29:08] production.INFO: eSign webhook unmatched document {"document_id":"01M0ADHENC32GT3952B6PT10J5"} 
[2026-08-18 13:29:09] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0ADHEPA9P0WQWXYN7J35FEZ"} 
[2026-08-18 13:29:09] production.INFO: eSign webhook unmatched document {"document_id":"01M0ADHEPA9P0WQWXYN7J35FEZ"} 
[2026-08-18 13:29:09] production.INFO: eSign signing-link email: firing trigger (single request link) {"contract_request_id":1028,"documents":6,"has_signing_url":true} 
[2026-08-18 13:29:12] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01M0ADHEGETQGR9C9F4Z16NQNW"} 
[2026-08-18 13:29:13] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01M0ADHEJ514FJRPXD5YNJBKB5"} 
[2026-08-18 13:29:14] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01M0ADHEJJC2XJZ7T4PETNWRTE"} 
[2026-08-18 13:29:14] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01M0ADHEK240C44FGN8SXFYG45"} 
[2026-08-18 13:29:15] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01M0ADHENC32GT3952B6PT10J5"} 
[2026-08-18 13:29:17] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0ADHEGETQGR9C9F4Z16NQNW"} 
[2026-08-18 13:29:18] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0ADHEJ514FJRPXD5YNJBKB5"} 
[2026-08-18 13:29:19] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0ADHEJJC2XJZ7T4PETNWRTE"} 
[2026-08-18 13:29:20] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0ADHEK240C44FGN8SXFYG45"} 
[2026-08-18 13:29:22] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0ADHENC32GT3952B6PT10J5"} 
[2026-08-18 13:29:23] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0ADHEPA9P0WQWXYN7J35FEZ"} 
[2026-08-18 13:29:23] production.DEBUG: Twilio Request {"Called":"+441618880834","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":null,"ToZip":null,"CallSid":"CA61ed3f29defd41e21558c9cdfe19ac42","To":"+441618880834","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0E2MWVkM2YyOWRlZmQ0MWUyMTU1OGM5Y2RmZTE5YWM0MiIsImZyb20iOiIrNDQ3ODgxNTY2MTYzIiwidG8iOiIrNDQxNjE4ODgwODM0IiwiaWF0IjoiMTc4NzA1NjE2MyJ9.aI5IlCa_Y6w5Frqy58MBj1CjZEUU0Mh2Mp9v64mjW3ztqbS3MJ9wik8wfMH50i-UYYUM6T_WCM7MV3X5WdH0WA%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+447881566163","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+447881566163","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":null} 
[2026-08-18 13:29:23] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01M0ADHEPA9P0WQWXYN7J35FEZ"} 
[2026-08-18 13:30:01] production.DEBUG: Twilio Request {"Called":"+441618880834","Digits":"hangup","RecordingUrl":"https://api.twilio.com/2010-04-01/Accounts/AC984ab7ddf0c2d6562dfe6d27e1bc10be/Recordings/RE65a57158aab4a9bb542ce7155c539fb0","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":null,"ToZip":null,"CallSid":"CA61ed3f29defd41e21558c9cdfe19ac42","To":"+441618880834","CallerZip":null,"ToCountry":"GB","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"completed","RecordingSid":"RE65a57158aab4a9bb542ce7155c539fb0","From":"+447881566163","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+447881566163","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":null,"RecordingDuration":"24"} 
[2026-08-18 13:30:01] production.ERROR: TwilioController: failed to handle inbound call. {"from":"+447881566163","to":"+441618880834","error":"SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry 'CA61ed3f29defd41e21558c9cdfe19ac42' for key 'calls.calls_provider_call_sid_unique' (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_ha, SQL: insert into `calls` (`solicitor_id`, `assigned_agent_id`, `answered_by_agent_id`, `solicitor_phone_number_id`, `provider`, `provider_call_sid`, `from_number`, `to_number`, `phone_number_type_slug`, `call_type`, `queue_type`, `target_label`, `target_type`, `is_recorded`, `recording_notice_played`, `meta`, `communication_id`, `updated_at`, `created_at`) values (3, 26, ?, 4, twilio, CA61ed3f29defd41e21558c9cdfe19ac42, +447881566163, +441618880834, client, client, ?, Mr William Cowan, Client, 1, 0, {\"twilio_call_status\":\"completed\",\"twilio_direction\":\"inbound\",\"raw_payload\":{\"Called\":\"+441618880834\",\"Digits\":\"hangup\",\"RecordingUrl\":\"https:\\/\\/api.twilio.com\\/2010-04-01\\/Accounts\\/AC984ab7ddf0c2d6562dfe6d27e1bc10be\\/Recordings\\/RE65a57158aab4a9bb542ce7155c539fb0\",\"ToState\":\"Manchester\",\"CallerCountry\":\"GB\",\"Direction\":\"inbound\",\"CallerState\":null,\"ToZip\":null,\"CallSid\":\"CA61ed3f29defd41e21558c9cdfe19ac42\",\"To\":\"+441618880834\",\"CallerZip\":null,\"ToCountry\":\"GB\",\"CalledZip\":null,\"ApiVersion\":\"2010-04-01\",\"CalledCity\":null,\"CallStatus\":\"completed\",\"RecordingSid\":\"RE65a57158aab4a9bb542ce7155c539fb0\",\"From\":\"+447881566163\",\"AccountSid\":\"AC984ab7ddf0c2d6562dfe6d27e1bc10be\",\"CalledCountry\":\"GB\",\"CallerCity\":null,\"ApplicationSid\":\"AP833f5b0190f286e33a7cf1ae0dbf0ce2\",\"ToCity\":null,\"FromCountry\":\"GB\",\"Caller\":\"+447881566163\",\"FromCity\":null,\"CalledState\":\"Manchester\",\"FromZip\":null,\"FromState\":null,\"RecordingDuration\":\"24\"}}, 5993, 2026-08-18 13:30:01, 2026-08-18 13:30:01))","exception":"[object] (Illuminate\\Database\\UniqueConstraintViolationException(code: 23000): SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry 'CA61ed3f29defd41e21558c9cdfe19ac42' for key 'calls.calls_provider_call_sid_unique' (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_ha, SQL: insert into `calls` (`solicitor_id`, `assigned_agent_id`, `answered_by_agent_id`, `solicitor_phone_number_id`, `provider`, `provider_call_sid`, `from_number`, `to_number`, `phone_number_type_slug`, `call_type`, `queue_type`, `target_label`, `target_type`, `is_recorded`, `recording_notice_played`, `meta`, `communication_id`, `updated_at`, `created_at`) values (3, 26, ?, 4, twilio, CA61ed3f29defd41e21558c9cdfe19ac42, +447881566163, +441618880834, client, client, ?, Mr William Cowan, Client, 1, 0, {\"twilio_call_status\":\"completed\",\"twilio_direction\":\"inbound\",\"raw_payload\":{\"Called\":\"+441618880834\",\"Digits\":\"hangup\",\"RecordingUrl\":\"https:\\/\\/api.twilio.com\\/2010-04-01\\/Accounts\\/AC984ab7ddf0c2d6562dfe6d27e1bc10be\\/Recordings\\/RE65a57158aab4a9bb542ce7155c539fb0\",\"ToState\":\"Manchester\",\"CallerCountry\":\"GB\",\"Direction\":\"inbound\",\"CallerState\":null,\"ToZip\":null,\"CallSid\":\"CA61ed3f29defd41e21558c9cdfe19ac42\",\"To\":\"+441618880834\",\"CallerZip\":null,\"ToCountry\":\"GB\",\"CalledZip\":null,\"ApiVersion\":\"2010-04-01\",\"CalledCity\":null,\"CallStatus\":\"completed\",\"RecordingSid\":\"RE65a57158aab4a9bb542ce7155c539fb0\",\"From\":\"+447881566163\",\"AccountSid\":\"AC984ab7ddf0c2d6562dfe6d27e1bc10be\",\"CalledCountry\":\"GB\",\"CallerCity\":null,\"ApplicationSid\":\"AP833f5b0190f286e33a7cf1ae0dbf0ce2\",\"ToCity\":null,\"FromCountry\":\"GB\",\"Caller\":\"+447881566163\",\"FromCity\":null,\"CalledState\":\"Manchester\",\"FromZip\":null,\"FromState\":null,\"RecordingDuration\":\"24\"}}, 5993, 2026-08-18 13:30:01, 2026-08-18 13:30:01)) at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `ca...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `ca...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `ca...', Array, 'id')
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `ca...', Array, 'id')
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#7 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#8 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Relations/HasOneOrMany.php(391): Illuminate\\Database\\Eloquent\\Model->save()
#9 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Relations\\HasOneOrMany->{closure:Illuminate\\Database\\Eloquent\\Relations\\HasOneOrMany::create():388}(Object(App\\Models\\Communication\\Call))
#10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Relations/HasOneOrMany.php(388): tap(Object(App\\Models\\Communication\\Call), Object(Closure))
#11 /home/fintrixorcouk/public_html/ha/app/Actions/Communications/CreateInboundCommunicationAction.php(57): Illuminate\\Database\\Eloquent\\Relations\\HasOneOrMany->create(Array)
#12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Concerns/ManagesTransactions.php(35): App\\Actions\\Communications\\CreateInboundCommunicationAction->{closure:App\\Actions\\Communications\\CreateInboundCommunicationAction::handle():30}(Object(Illuminate\\Database\\MySqlConnection))
#13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/DatabaseManager.php(491): Illuminate\\Database\\Connection->transaction(Object(Closure))
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Support/Facades/Facade.php(363): Illuminate\\Database\\DatabaseManager->__call('transaction', Array)
#15 /home/fintrixorcouk/public_html/ha/app/Actions/Communications/CreateInboundCommunicationAction.php(30): Illuminate\\Support\\Facades\\Facade::__callStatic('transaction', Array)
#16 /home/fintrixorcouk/public_html/ha/app/Actions/Communications/HandleInboundCallAction.php(30): App\\Actions\\Communications\\CreateInboundCommunicationAction->handle(3, Object(App\\Models\\Communication\\SolicitorPhoneNumber), '+447881566163', Object(App\\Models\\Client\\Client), Array)
#17 /home/fintrixorcouk/public_html/ha/app/Http/Controllers/Twilio/TwilioController.php(33): App\\Actions\\Communications\\HandleInboundCallAction->handle('+447881566163', '+441618880834', Array)
#18 /home/fintrixorcouk/public_html/ha/app/Http/Controllers/Twilio/TwilioController.php(17): App\\Http\\Controllers\\Twilio\\TwilioController->handleInbound(Object(Illuminate\\Http\\Request), Object(App\\Actions\\Communications\\HandleInboundCallAction))
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Twilio\\TwilioController->__invoke(Object(Illuminate\\Http\\Request), Object(App\\Actions\\Communications\\HandleInboundCallAction))
#20 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(21): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Twilio\\TwilioController), '__invoke')
#21 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingRoutingDispatcher.php(35): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->{closure:Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing::dispatch():20}()
#22 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(20): Sentry\\Laravel\\Tracing\\Routing\\TracingRoutingDispatcher->wrapRouteDispatch(Object(Closure), Object(Illuminate\\Routing\\Route))
#23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Twilio\\TwilioController), '__invoke')
#24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#27 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/VerifyTwilioWebhook.php(70): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\VerifyTwilioWebhook->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#29 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#31 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(49): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#34 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#40 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure))
#41 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#48 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#50 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#52 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/FlushEventsMiddleware.php(13): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\FlushEventsMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#55 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestIpMiddleware.php(45): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestIpMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#57 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestMiddleware.php(31): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#58 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#59 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#60 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#61 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#62 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#63 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#64 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#65 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#66 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#67 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#68 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#69 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#70 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#71 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#72 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#73 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#74 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#75 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#76 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#77 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#78 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#79 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Middleware.php(79): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#80 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Tracing\\Middleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#81 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#82 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#83 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#84 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#85 /home/fintrixorcouk/public_html/ha/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#86 {main}

[previous exception] [object] (PDOException(code: 23000): SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry 'CA61ed3f29defd41e21558c9cdfe19ac42' for key 'calls.calls_provider_call_sid_unique' at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `ca...', Array)
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `ca...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `ca...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `ca...', Array, 'id')
#5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `ca...', Array, 'id')
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Relations/HasOneOrMany.php(391): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Relations\\HasOneOrMany->{closure:Illuminate\\Database\\Eloquent\\Relations\\HasOneOrMany::create():388}(Object(App\\Models\\Communication\\Call))
#12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Relations/HasOneOrMany.php(388): tap(Object(App\\Models\\Communication\\Call), Object(Closure))
#13 /home/fintrixorcouk/public_html/ha/app/Actions/Communications/CreateInboundCommunicationAction.php(57): Illuminate\\Database\\Eloquent\\Relations\\HasOneOrMany->create(Array)
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Concerns/ManagesTransactions.php(35): App\\Actions\\Communications\\CreateInboundCommunicationAction->{closure:App\\Actions\\Communications\\CreateInboundCommunicationAction::handle():30}(Object(Illuminate\\Database\\MySqlConnection))
#15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/DatabaseManager.php(491): Illuminate\\Database\\Connection->transaction(Object(Closure))
#16 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Support/Facades/Facade.php(363): Illuminate\\Database\\DatabaseManager->__call('transaction', Array)
#17 /home/fintrixorcouk/public_html/ha/app/Actions/Communications/CreateInboundCommunicationAction.php(30): Illuminate\\Support\\Facades\\Facade::__callStatic('transaction', Array)
#18 /home/fintrixorcouk/public_html/ha/app/Actions/Communications/HandleInboundCallAction.php(30): App\\Actions\\Communications\\CreateInboundCommunicationAction->handle(3, Object(App\\Models\\Communication\\SolicitorPhoneNumber), '+447881566163', Object(App\\Models\\Client\\Client), Array)
#19 /home/fintrixorcouk/public_html/ha/app/Http/Controllers/Twilio/TwilioController.php(33): App\\Actions\\Communications\\HandleInboundCallAction->handle('+447881566163', '+441618880834', Array)
#20 /home/fintrixorcouk/public_html/ha/app/Http/Controllers/Twilio/TwilioController.php(17): App\\Http\\Controllers\\Twilio\\TwilioController->handleInbound(Object(Illuminate\\Http\\Request), Object(App\\Actions\\Communications\\HandleInboundCallAction))
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Twilio\\TwilioController->__invoke(Object(Illuminate\\Http\\Request), Object(App\\Actions\\Communications\\HandleInboundCallAction))
#22 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(21): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Twilio\\TwilioController), '__invoke')
#23 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingRoutingDispatcher.php(35): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->{closure:Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing::dispatch():20}()
#24 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(20): Sentry\\Laravel\\Tracing\\Routing\\TracingRoutingDispatcher->wrapRouteDispatch(Object(Closure), Object(Illuminate\\Routing\\Route))
#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Twilio\\TwilioController), '__invoke')
#26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/VerifyTwilioWebhook.php(70): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\VerifyTwilioWebhook->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#31 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#33 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(49): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#34 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#40 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#41 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#42 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure))
#43 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#50 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#52 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/FlushEventsMiddleware.php(13): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\FlushEventsMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#57 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestIpMiddleware.php(45): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#58 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestIpMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#59 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestMiddleware.php(31): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#60 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#61 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#62 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#63 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#64 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#65 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#66 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#67 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#68 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#69 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#70 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#71 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#72 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#73 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#74 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#75 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#76 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#77 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#78 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#79 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#80 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#81 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Middleware.php(79): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#82 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Tracing\\Middleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#83 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#84 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#85 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#86 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#87 /home/fintrixorcouk/public_html/ha/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#88 {main}
"} 
[2026-08-18 13:30:05] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.26] with payload:
{
    "type": "App\\Notifications\\VoicemailReceivedNotification",
    "title": "New Voicemail",
    "message": "From Mr William Cowan \u00b7 0:23",
    "recording_id": 4151,
    "communication_id": 5992,
    "client_id": 1228,
    "caller_name": "Mr William Cowan",
    "duration": 23,
    "solicitor_id": 3,
    "id": "36d88459-a6ad-463d-a7f9-92e666449020",
    "socket": null
}  
[2026-08-18 13:30:05] production.INFO: AutoTranscribeRecordingJob: submitted recording 4151 → AssemblyAI 413e0065-36aa-4cb3-9fc8-710590060edb  
[2026-08-18 13:30:13] production.DEBUG: Twilio Request {"Called":"+441615700550","ToState":"Manchester","CallerCountry":"JE","Direction":"inbound","CallerState":null,"ToZip":null,"CallSid":"CA1869e081fd28568772416ff4c0969740","To":"+441615700550","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0ExODY5ZTA4MWZkMjg1Njg3NzI0MTZmZjRjMDk2OTc0MCIsImZyb20iOiIrNDQ3MzkxNjEzMjIxIiwidG8iOiIrNDQxNjE1NzAwNTUwIiwiaWF0IjoiMTc4NzA1NjIxMiJ9.8ujE_5ewBEdjTe_S1rX_vPDdTmu7vNVV-MToFuJzj8uww07Wr37lT-CG26ifv9CsvH3tL0LGXQ2D4mMHnC01Wg%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+447391613221","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"JE","Caller":"+447391613221","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":null} 
[2026-08-18 13:31:05] production.DEBUG: CheckTranscriptionStatusJob: recording 4151 → AssemblyAI status=completed (check #0)  
[2026-08-18 13:31:05] production.INFO: CheckTranscriptionStatusJob: completed for recording 4151 after 0 checks.  
[2026-08-18 13:31:06] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4151. {"status":404,"body":"Not found"} 
[2026-08-18 13:31:10] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 4151  
[2026-08-18 13:31:30] production.DEBUG: eSign webhook received {"event":"document.viewed","document_id":"01M0ADHEGETQGR9C9F4Z16NQNW"} 
[2026-08-18 13:31:31] production.DEBUG: eSign webhook received {"event":"document.viewed","document_id":"01M0ADHEJ514FJRPXD5YNJBKB5"} 
[2026-08-18 13:31:32] production.DEBUG: eSign webhook received {"event":"document.viewed","document_id":"01M0ADHEJJC2XJZ7T4PETNWRTE"} 
[2026-08-18 13:31:32] production.DEBUG: eSign webhook received {"event":"document.viewed","document_id":"01M0ADHEK240C44FGN8SXFYG45"} 
[2026-08-18 13:31:33] production.DEBUG: eSign webhook received {"event":"document.viewed","document_id":"01M0ADHENC32GT3952B6PT10J5"} 
[2026-08-18 13:31:34] production.DEBUG: eSign webhook received {"event":"document.viewed","document_id":"01M0ADHEPA9P0WQWXYN7J35FEZ"} 
[2026-08-18 13:31:43] production.DEBUG: eSign webhook received {"event":"document.signed","document_id":"01M0ADHEGETQGR9C9F4Z16NQNW"} 
[2026-08-18 13:31:44] production.DEBUG: eSign webhook received {"event":"document.signed","document_id":"01M0ADHEJ514FJRPXD5YNJBKB5"} 
[2026-08-18 13:31:46] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 13:31:46] production.DEBUG: eSign webhook received {"event":"document.signed","document_id":"01M0ADHEJJC2XJZ7T4PETNWRTE"} 
[2026-08-18 13:31:47] production.DEBUG: eSign webhook received {"event":"document.signed","document_id":"01M0ADHEK240C44FGN8SXFYG45"} 
[2026-08-18 13:31:48] production.DEBUG: eSign webhook received {"event":"document.signed","document_id":"01M0ADHENC32GT3952B6PT10J5"} 
[2026-08-18 13:31:51] production.DEBUG: eSign webhook received {"event":"document.signed","document_id":"01M0ADHEPA9P0WQWXYN7J35FEZ"} 
[2026-08-18 13:31:52] production.DEBUG: eSign webhook received {"event":"certificate.generated","document_id":"01M0ADHEGETQGR9C9F4Z16NQNW"} 
[2026-08-18 13:31:55] production.DEBUG: eSign webhook received {"event":"document.completed","document_id":"01M0ADHEGETQGR9C9F4Z16NQNW"} 
[2026-08-18 13:31:56] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 13:31:59] production.DEBUG: eSign webhook received {"event":"certificate.generated","document_id":"01M0ADHEJ514FJRPXD5YNJBKB5"} 
[2026-08-18 13:32:01] production.DEBUG: eSign webhook received {"event":"document.completed","document_id":"01M0ADHEJ514FJRPXD5YNJBKB5"} 
[2026-08-18 13:32:04] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 13:32:04] production.DEBUG: eSign webhook received {"event":"certificate.generated","document_id":"01M0ADHEJJC2XJZ7T4PETNWRTE"} 
[2026-08-18 13:32:07] production.DEBUG: eSign webhook received {"event":"document.completed","document_id":"01M0ADHEJJC2XJZ7T4PETNWRTE"} 
[2026-08-18 13:32:10] production.DEBUG: eSign webhook received {"event":"certificate.generated","document_id":"01M0ADHEK240C44FGN8SXFYG45"} 
[2026-08-18 13:32:11] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 13:32:13] production.DEBUG: eSign webhook received {"event":"document.completed","document_id":"01M0ADHEK240C44FGN8SXFYG45"} 
[2026-08-18 13:32:14] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 13:32:14] production.DEBUG: eSign webhook received {"event":"certificate.generated","document_id":"01M0ADHENC32GT3952B6PT10J5"} 
[2026-08-18 13:32:15] production.DEBUG: eSign webhook received {"event":"document.completed","document_id":"01M0ADHENC32GT3952B6PT10J5"} 
[2026-08-18 13:32:16] production.DEBUG: eSign webhook received {"event":"certificate.generated","document_id":"01M0ADHEPA9P0WQWXYN7J35FEZ"} 
[2026-08-18 13:32:16] production.DEBUG: eSign webhook received {"event":"document.completed","document_id":"01M0ADHEPA9P0WQWXYN7J35FEZ"} 
[2026-08-18 13:32:17] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 13:32:17] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.26] with payload:
{
    "type": "App\\Notifications\\InitialDocumentsSignedNotification",
    "title": "Initial documents e-signed",
    "message": "Mr John Scott e-signed 6 documents",
    "client_id": 1526,
    "client_name": "Mr John Scott",
    "documents": [
        "LOA",
        "Client Care Letter",
        "CFA",
        "Part 1",
        "Part 2",
        "Part 2 Extra"
    ],
    "id": "7a1fe65f-1fc0-4b09-81f0-54fc23b25495",
    "socket": null
}  
[2026-08-18 13:32:20] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 13:32:48] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-18 13:33:26] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-18 13:34:06] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-18 13:34:07] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-18 13:35:03] production.DEBUG: Twilio Request {"Called":"+441615700550","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":"Glasgow","ToZip":null,"CallSid":"CA681c52776ca6d9822ffc5e726fe709bf","To":"+441615700550","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0E2ODFjNTI3NzZjYTZkOTgyMmZmYzVlNzI2ZmU3MDliZiIsImZyb20iOiIrNDQxNDEyMzI0MDAwIiwidG8iOiIrNDQxNjE1NzAwNTUwIiwiaWF0IjoiMTc4NzA1NjUwMiJ9.Y5-jd30mtp2Agcan9lcED6dOYboBRAsK5Koi2PiBd3snzN-agMEU3FtfjDTzzOeDvRYvwS92u5-i101kWRpQVg%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+441412324000","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+441412324000","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":"Glasgow"} 
[2026-08-18 13:35:20] production.DEBUG: Twilio Request {"Called":"+441615700550","Digits":"hangup","RecordingUrl":"https://api.twilio.com/2010-04-01/Accounts/AC984ab7ddf0c2d6562dfe6d27e1bc10be/Recordings/REdfc99ac16ae5d8683b305323a18fd5eb","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":"Glasgow","ToZip":null,"CallSid":"CA681c52776ca6d9822ffc5e726fe709bf","To":"+441615700550","CallerZip":null,"ToCountry":"GB","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"completed","RecordingSid":"REdfc99ac16ae5d8683b305323a18fd5eb","From":"+441412324000","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+441412324000","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":"Glasgow","RecordingDuration":"3"} 
[2026-08-18 13:35:20] production.ERROR: TwilioController: failed to handle inbound call. {"from":"+441412324000","to":"+441615700550","error":"SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry 'CA681c52776ca6d9822ffc5e726fe709bf' for key 'calls.calls_provider_call_sid_unique' (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_ha, SQL: insert into `calls` (`solicitor_id`, `assigned_agent_id`, `answered_by_agent_id`, `solicitor_phone_number_id`, `provider`, `provider_call_sid`, `from_number`, `to_number`, `phone_number_type_slug`, `call_type`, `queue_type`, `target_label`, `target_type`, `is_recorded`, `recording_notice_played`, `meta`, `communication_id`, `updated_at`, `created_at`) values (1, ?, ?, 1, twilio, CA681c52776ca6d9822ffc5e726fe709bf, +441412324000, +441615700550, evidence, evidence, ?, +441412324000, Unknown Caller, 1, 0, {\"twilio_call_status\":\"completed\",\"twilio_direction\":\"inbound\",\"raw_payload\":{\"Called\":\"+441615700550\",\"Digits\":\"hangup\",\"RecordingUrl\":\"https:\\/\\/api.twilio.com\\/2010-04-01\\/Accounts\\/AC984ab7ddf0c2d6562dfe6d27e1bc10be\\/Recordings\\/REdfc99ac16ae5d8683b305323a18fd5eb\",\"ToState\":\"Manchester\",\"CallerCountry\":\"GB\",\"Direction\":\"inbound\",\"CallerState\":\"Glasgow\",\"ToZip\":null,\"CallSid\":\"CA681c52776ca6d9822ffc5e726fe709bf\",\"To\":\"+441615700550\",\"CallerZip\":null,\"ToCountry\":\"GB\",\"CalledZip\":null,\"ApiVersion\":\"2010-04-01\",\"CalledCity\":null,\"CallStatus\":\"completed\",\"RecordingSid\":\"REdfc99ac16ae5d8683b305323a18fd5eb\",\"From\":\"+441412324000\",\"AccountSid\":\"AC984ab7ddf0c2d6562dfe6d27e1bc10be\",\"CalledCountry\":\"GB\",\"CallerCity\":null,\"ApplicationSid\":\"AP833f5b0190f286e33a7cf1ae0dbf0ce2\",\"ToCity\":null,\"FromCountry\":\"GB\",\"Caller\":\"+441412324000\",\"FromCity\":null,\"CalledState\":\"Manchester\",\"FromZip\":null,\"FromState\":\"Glasgow\",\"RecordingDuration\":\"3\"}}, 5996, 2026-08-18 13:35:20, 2026-08-18 13:35:20))","exception":"[object] (Illuminate\\Database\\UniqueConstraintViolationException(code: 23000): SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry 'CA681c52776ca6d9822ffc5e726fe709bf' for key 'calls.calls_provider_call_sid_unique' (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_ha, SQL: insert into `calls` (`solicitor_id`, `assigned_agent_id`, `answered_by_agent_id`, `solicitor_phone_number_id`, `provider`, `provider_call_sid`, `from_number`, `to_number`, `phone_number_type_slug`, `call_type`, `queue_type`, `target_label`, `target_type`, `is_recorded`, `recording_notice_played`, `meta`, `communication_id`, `updated_at`, `created_at`) values (1, ?, ?, 1, twilio, CA681c52776ca6d9822ffc5e726fe709bf, +441412324000, +441615700550, evidence, evidence, ?, +441412324000, Unknown Caller, 1, 0, {\"twilio_call_status\":\"completed\",\"twilio_direction\":\"inbound\",\"raw_payload\":{\"Called\":\"+441615700550\",\"Digits\":\"hangup\",\"RecordingUrl\":\"https:\\/\\/api.twilio.com\\/2010-04-01\\/Accounts\\/AC984ab7ddf0c2d6562dfe6d27e1bc10be\\/Recordings\\/REdfc99ac16ae5d8683b305323a18fd5eb\",\"ToState\":\"Manchester\",\"CallerCountry\":\"GB\",\"Direction\":\"inbound\",\"CallerState\":\"Glasgow\",\"ToZip\":null,\"CallSid\":\"CA681c52776ca6d9822ffc5e726fe709bf\",\"To\":\"+441615700550\",\"CallerZip\":null,\"ToCountry\":\"GB\",\"CalledZip\":null,\"ApiVersion\":\"2010-04-01\",\"CalledCity\":null,\"CallStatus\":\"completed\",\"RecordingSid\":\"REdfc99ac16ae5d8683b305323a18fd5eb\",\"From\":\"+441412324000\",\"AccountSid\":\"AC984ab7ddf0c2d6562dfe6d27e1bc10be\",\"CalledCountry\":\"GB\",\"CallerCity\":null,\"ApplicationSid\":\"AP833f5b0190f286e33a7cf1ae0dbf0ce2\",\"ToCity\":null,\"FromCountry\":\"GB\",\"Caller\":\"+441412324000\",\"FromCity\":null,\"CalledState\":\"Manchester\",\"FromZip\":null,\"FromState\":\"Glasgow\",\"RecordingDuration\":\"3\"}}, 5996, 2026-08-18 13:35:20, 2026-08-18 13:35:20)) at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `ca...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `ca...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `ca...', Array, 'id')
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `ca...', Array, 'id')
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#7 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#8 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Relations/HasOneOrMany.php(391): Illuminate\\Database\\Eloquent\\Model->save()
#9 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Relations\\HasOneOrMany->{closure:Illuminate\\Database\\Eloquent\\Relations\\HasOneOrMany::create():388}(Object(App\\Models\\Communication\\Call))
#10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Relations/HasOneOrMany.php(388): tap(Object(App\\Models\\Communication\\Call), Object(Closure))
#11 /home/fintrixorcouk/public_html/ha/app/Actions/Communications/CreateInboundCommunicationAction.php(57): Illuminate\\Database\\Eloquent\\Relations\\HasOneOrMany->create(Array)
#12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Concerns/ManagesTransactions.php(35): App\\Actions\\Communications\\CreateInboundCommunicationAction->{closure:App\\Actions\\Communications\\CreateInboundCommunicationAction::handle():30}(Object(Illuminate\\Database\\MySqlConnection))
#13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/DatabaseManager.php(491): Illuminate\\Database\\Connection->transaction(Object(Closure))
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Support/Facades/Facade.php(363): Illuminate\\Database\\DatabaseManager->__call('transaction', Array)
#15 /home/fintrixorcouk/public_html/ha/app/Actions/Communications/CreateInboundCommunicationAction.php(30): Illuminate\\Support\\Facades\\Facade::__callStatic('transaction', Array)
#16 /home/fintrixorcouk/public_html/ha/app/Actions/Communications/HandleInboundCallAction.php(30): App\\Actions\\Communications\\CreateInboundCommunicationAction->handle(1, Object(App\\Models\\Communication\\SolicitorPhoneNumber), '+441412324000', NULL, Array)
#17 /home/fintrixorcouk/public_html/ha/app/Http/Controllers/Twilio/TwilioController.php(33): App\\Actions\\Communications\\HandleInboundCallAction->handle('+441412324000', '+441615700550', Array)
#18 /home/fintrixorcouk/public_html/ha/app/Http/Controllers/Twilio/TwilioController.php(17): App\\Http\\Controllers\\Twilio\\TwilioController->handleInbound(Object(Illuminate\\Http\\Request), Object(App\\Actions\\Communications\\HandleInboundCallAction))
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Twilio\\TwilioController->__invoke(Object(Illuminate\\Http\\Request), Object(App\\Actions\\Communications\\HandleInboundCallAction))
#20 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(21): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Twilio\\TwilioController), '__invoke')
#21 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingRoutingDispatcher.php(35): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->{closure:Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing::dispatch():20}()
#22 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(20): Sentry\\Laravel\\Tracing\\Routing\\TracingRoutingDispatcher->wrapRouteDispatch(Object(Closure), Object(Illuminate\\Routing\\Route))
#23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Twilio\\TwilioController), '__invoke')
#24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#27 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/VerifyTwilioWebhook.php(70): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\VerifyTwilioWebhook->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#29 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#31 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(49): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#34 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#40 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure))
#41 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#48 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#50 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#52 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/FlushEventsMiddleware.php(13): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\FlushEventsMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#55 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestIpMiddleware.php(45): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestIpMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#57 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestMiddleware.php(31): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#58 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#59 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#60 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#61 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#62 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#63 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#64 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#65 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#66 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#67 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#68 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#69 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#70 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#71 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#72 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#73 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#74 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#75 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#76 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#77 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#78 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#79 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Middleware.php(79): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#80 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Tracing\\Middleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#81 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#82 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#83 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#84 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#85 /home/fintrixorcouk/public_html/ha/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#86 {main}

[previous exception] [object] (PDOException(code: 23000): SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry 'CA681c52776ca6d9822ffc5e726fe709bf' for key 'calls.calls_provider_call_sid_unique' at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `ca...', Array)
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `ca...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `ca...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `ca...', Array, 'id')
#5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `ca...', Array, 'id')
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Relations/HasOneOrMany.php(391): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Relations\\HasOneOrMany->{closure:Illuminate\\Database\\Eloquent\\Relations\\HasOneOrMany::create():388}(Object(App\\Models\\Communication\\Call))
#12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Relations/HasOneOrMany.php(388): tap(Object(App\\Models\\Communication\\Call), Object(Closure))
#13 /home/fintrixorcouk/public_html/ha/app/Actions/Communications/CreateInboundCommunicationAction.php(57): Illuminate\\Database\\Eloquent\\Relations\\HasOneOrMany->create(Array)
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Concerns/ManagesTransactions.php(35): App\\Actions\\Communications\\CreateInboundCommunicationAction->{closure:App\\Actions\\Communications\\CreateInboundCommunicationAction::handle():30}(Object(Illuminate\\Database\\MySqlConnection))
#15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/DatabaseManager.php(491): Illuminate\\Database\\Connection->transaction(Object(Closure))
#16 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Support/Facades/Facade.php(363): Illuminate\\Database\\DatabaseManager->__call('transaction', Array)
#17 /home/fintrixorcouk/public_html/ha/app/Actions/Communications/CreateInboundCommunicationAction.php(30): Illuminate\\Support\\Facades\\Facade::__callStatic('transaction', Array)
#18 /home/fintrixorcouk/public_html/ha/app/Actions/Communications/HandleInboundCallAction.php(30): App\\Actions\\Communications\\CreateInboundCommunicationAction->handle(1, Object(App\\Models\\Communication\\SolicitorPhoneNumber), '+441412324000', NULL, Array)
#19 /home/fintrixorcouk/public_html/ha/app/Http/Controllers/Twilio/TwilioController.php(33): App\\Actions\\Communications\\HandleInboundCallAction->handle('+441412324000', '+441615700550', Array)
#20 /home/fintrixorcouk/public_html/ha/app/Http/Controllers/Twilio/TwilioController.php(17): App\\Http\\Controllers\\Twilio\\TwilioController->handleInbound(Object(Illuminate\\Http\\Request), Object(App\\Actions\\Communications\\HandleInboundCallAction))
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Twilio\\TwilioController->__invoke(Object(Illuminate\\Http\\Request), Object(App\\Actions\\Communications\\HandleInboundCallAction))
#22 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(21): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Twilio\\TwilioController), '__invoke')
#23 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingRoutingDispatcher.php(35): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->{closure:Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing::dispatch():20}()
#24 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(20): Sentry\\Laravel\\Tracing\\Routing\\TracingRoutingDispatcher->wrapRouteDispatch(Object(Closure), Object(Illuminate\\Routing\\Route))
#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Twilio\\TwilioController), '__invoke')
#26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/VerifyTwilioWebhook.php(70): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\VerifyTwilioWebhook->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#31 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#33 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(49): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#34 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#40 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#41 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#42 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure))
#43 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#50 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#52 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/FlushEventsMiddleware.php(13): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\FlushEventsMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#57 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestIpMiddleware.php(45): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#58 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestIpMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#59 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestMiddleware.php(31): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#60 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#61 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#62 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#63 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#64 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#65 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#66 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#67 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#68 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#69 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#70 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#71 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#72 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#73 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#74 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#75 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#76 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#77 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#78 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#79 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#80 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#81 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Middleware.php(79): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#82 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Tracing\\Middleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#83 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#84 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#85 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#86 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#87 /home/fintrixorcouk/public_html/ha/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#88 {main}
"} 
[2026-08-18 13:35:25] production.INFO: AutoTranscribeRecordingJob: submitted recording 4152 → AssemblyAI c6cb4a81-9163-4b35-a800-e1fc3b917ae0  
[2026-08-18 13:36:03] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-18 13:36:25] production.DEBUG: CheckTranscriptionStatusJob: recording 4152 → AssemblyAI status=completed (check #0)  
[2026-08-18 13:36:25] production.INFO: CheckTranscriptionStatusJob: completed for recording 4152 after 0 checks.  
[2026-08-18 13:36:26] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4152. {"status":404,"body":"Not found"} 
[2026-08-18 13:36:26] production.INFO: ClassifyAndScoreCallJob: skipping non-client call (call_type=evidence) for recording 4152.  
[2026-08-18 13:36:45] production.DEBUG: Twilio Request {"Called":"+441615700550","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":"Glasgow","ToZip":null,"CallSid":"CA29cb9c2315f8030edd625cb62f94de87","To":"+441615700550","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0EyOWNiOWMyMzE1ZjgwMzBlZGQ2MjVjYjYyZjk0ZGU4NyIsImZyb20iOiIrNDQxNDEyMzI0MDAwIiwidG8iOiIrNDQxNjE1NzAwNTUwIiwiaWF0IjoiMTc4NzA1NjYwNCJ9.JETE7VdiptteryjTx90MGcq6wm83jLn4h_8HhyyO_rfhwCxi2hyMvdOKDZkBjCqOEgJRhGk6L5BE1aQkMvi7eQ%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+441412324000","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+441412324000","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":"Glasgow"} 
[2026-08-18 13:37:40] production.DEBUG: Twilio Request {"Called":"+441615700550","Digits":"hangup","RecordingUrl":"https://api.twilio.com/2010-04-01/Accounts/AC984ab7ddf0c2d6562dfe6d27e1bc10be/Recordings/RE4225cf5d299e6772f2317c2bc5a393d1","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":"Glasgow","ToZip":null,"CallSid":"CA29cb9c2315f8030edd625cb62f94de87","To":"+441615700550","CallerZip":null,"ToCountry":"GB","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"completed","RecordingSid":"RE4225cf5d299e6772f2317c2bc5a393d1","From":"+441412324000","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+441412324000","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":"Glasgow","RecordingDuration":"42"} 
[2026-08-18 13:37:40] production.ERROR: TwilioController: failed to handle inbound call. {"from":"+441412324000","to":"+441615700550","error":"SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry 'CA29cb9c2315f8030edd625cb62f94de87' for key 'calls.calls_provider_call_sid_unique' (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_ha, SQL: insert into `calls` (`solicitor_id`, `assigned_agent_id`, `answered_by_agent_id`, `solicitor_phone_number_id`, `provider`, `provider_call_sid`, `from_number`, `to_number`, `phone_number_type_slug`, `call_type`, `queue_type`, `target_label`, `target_type`, `is_recorded`, `recording_notice_played`, `meta`, `communication_id`, `updated_at`, `created_at`) values (1, ?, ?, 1, twilio, CA29cb9c2315f8030edd625cb62f94de87, +441412324000, +441615700550, evidence, evidence, ?, +441412324000, Unknown Caller, 1, 0, {\"twilio_call_status\":\"completed\",\"twilio_direction\":\"inbound\",\"raw_payload\":{\"Called\":\"+441615700550\",\"Digits\":\"hangup\",\"RecordingUrl\":\"https:\\/\\/api.twilio.com\\/2010-04-01\\/Accounts\\/AC984ab7ddf0c2d6562dfe6d27e1bc10be\\/Recordings\\/RE4225cf5d299e6772f2317c2bc5a393d1\",\"ToState\":\"Manchester\",\"CallerCountry\":\"GB\",\"Direction\":\"inbound\",\"CallerState\":\"Glasgow\",\"ToZip\":null,\"CallSid\":\"CA29cb9c2315f8030edd625cb62f94de87\",\"To\":\"+441615700550\",\"CallerZip\":null,\"ToCountry\":\"GB\",\"CalledZip\":null,\"ApiVersion\":\"2010-04-01\",\"CalledCity\":null,\"CallStatus\":\"completed\",\"RecordingSid\":\"RE4225cf5d299e6772f2317c2bc5a393d1\",\"From\":\"+441412324000\",\"AccountSid\":\"AC984ab7ddf0c2d6562dfe6d27e1bc10be\",\"CalledCountry\":\"GB\",\"CallerCity\":null,\"ApplicationSid\":\"AP833f5b0190f286e33a7cf1ae0dbf0ce2\",\"ToCity\":null,\"FromCountry\":\"GB\",\"Caller\":\"+441412324000\",\"FromCity\":null,\"CalledState\":\"Manchester\",\"FromZip\":null,\"FromState\":\"Glasgow\",\"RecordingDuration\":\"42\"}}, 5998, 2026-08-18 13:37:40, 2026-08-18 13:37:40))","exception":"[object] (Illuminate\\Database\\UniqueConstraintViolationException(code: 23000): SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry 'CA29cb9c2315f8030edd625cb62f94de87' for key 'calls.calls_provider_call_sid_unique' (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_ha, SQL: insert into `calls` (`solicitor_id`, `assigned_agent_id`, `answered_by_agent_id`, `solicitor_phone_number_id`, `provider`, `provider_call_sid`, `from_number`, `to_number`, `phone_number_type_slug`, `call_type`, `queue_type`, `target_label`, `target_type`, `is_recorded`, `recording_notice_played`, `meta`, `communication_id`, `updated_at`, `created_at`) values (1, ?, ?, 1, twilio, CA29cb9c2315f8030edd625cb62f94de87, +441412324000, +441615700550, evidence, evidence, ?, +441412324000, Unknown Caller, 1, 0, {\"twilio_call_status\":\"completed\",\"twilio_direction\":\"inbound\",\"raw_payload\":{\"Called\":\"+441615700550\",\"Digits\":\"hangup\",\"RecordingUrl\":\"https:\\/\\/api.twilio.com\\/2010-04-01\\/Accounts\\/AC984ab7ddf0c2d6562dfe6d27e1bc10be\\/Recordings\\/RE4225cf5d299e6772f2317c2bc5a393d1\",\"ToState\":\"Manchester\",\"CallerCountry\":\"GB\",\"Direction\":\"inbound\",\"CallerState\":\"Glasgow\",\"ToZip\":null,\"CallSid\":\"CA29cb9c2315f8030edd625cb62f94de87\",\"To\":\"+441615700550\",\"CallerZip\":null,\"ToCountry\":\"GB\",\"CalledZip\":null,\"ApiVersion\":\"2010-04-01\",\"CalledCity\":null,\"CallStatus\":\"completed\",\"RecordingSid\":\"RE4225cf5d299e6772f2317c2bc5a393d1\",\"From\":\"+441412324000\",\"AccountSid\":\"AC984ab7ddf0c2d6562dfe6d27e1bc10be\",\"CalledCountry\":\"GB\",\"CallerCity\":null,\"ApplicationSid\":\"AP833f5b0190f286e33a7cf1ae0dbf0ce2\",\"ToCity\":null,\"FromCountry\":\"GB\",\"Caller\":\"+441412324000\",\"FromCity\":null,\"CalledState\":\"Manchester\",\"FromZip\":null,\"FromState\":\"Glasgow\",\"RecordingDuration\":\"42\"}}, 5998, 2026-08-18 13:37:40, 2026-08-18 13:37:40)) at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `ca...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `ca...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `ca...', Array, 'id')
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `ca...', Array, 'id')
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#7 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#8 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Relations/HasOneOrMany.php(391): Illuminate\\Database\\Eloquent\\Model->save()
#9 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Relations\\HasOneOrMany->{closure:Illuminate\\Database\\Eloquent\\Relations\\HasOneOrMany::create():388}(Object(App\\Models\\Communication\\Call))
#10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Relations/HasOneOrMany.php(388): tap(Object(App\\Models\\Communication\\Call), Object(Closure))
#11 /home/fintrixorcouk/public_html/ha/app/Actions/Communications/CreateInboundCommunicationAction.php(57): Illuminate\\Database\\Eloquent\\Relations\\HasOneOrMany->create(Array)
#12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Concerns/ManagesTransactions.php(35): App\\Actions\\Communications\\CreateInboundCommunicationAction->{closure:App\\Actions\\Communications\\CreateInboundCommunicationAction::handle():30}(Object(Illuminate\\Database\\MySqlConnection))
#13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/DatabaseManager.php(491): Illuminate\\Database\\Connection->transaction(Object(Closure))
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Support/Facades/Facade.php(363): Illuminate\\Database\\DatabaseManager->__call('transaction', Array)
#15 /home/fintrixorcouk/public_html/ha/app/Actions/Communications/CreateInboundCommunicationAction.php(30): Illuminate\\Support\\Facades\\Facade::__callStatic('transaction', Array)
#16 /home/fintrixorcouk/public_html/ha/app/Actions/Communications/HandleInboundCallAction.php(30): App\\Actions\\Communications\\CreateInboundCommunicationAction->handle(1, Object(App\\Models\\Communication\\SolicitorPhoneNumber), '+441412324000', NULL, Array)
#17 /home/fintrixorcouk/public_html/ha/app/Http/Controllers/Twilio/TwilioController.php(33): App\\Actions\\Communications\\HandleInboundCallAction->handle('+441412324000', '+441615700550', Array)
#18 /home/fintrixorcouk/public_html/ha/app/Http/Controllers/Twilio/TwilioController.php(17): App\\Http\\Controllers\\Twilio\\TwilioController->handleInbound(Object(Illuminate\\Http\\Request), Object(App\\Actions\\Communications\\HandleInboundCallAction))
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Twilio\\TwilioController->__invoke(Object(Illuminate\\Http\\Request), Object(App\\Actions\\Communications\\HandleInboundCallAction))
#20 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(21): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Twilio\\TwilioController), '__invoke')
#21 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingRoutingDispatcher.php(35): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->{closure:Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing::dispatch():20}()
#22 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(20): Sentry\\Laravel\\Tracing\\Routing\\TracingRoutingDispatcher->wrapRouteDispatch(Object(Closure), Object(Illuminate\\Routing\\Route))
#23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Twilio\\TwilioController), '__invoke')
#24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#27 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/VerifyTwilioWebhook.php(70): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\VerifyTwilioWebhook->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#29 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#31 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(49): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#34 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#40 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure))
#41 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#48 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#50 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#52 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/FlushEventsMiddleware.php(13): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\FlushEventsMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#55 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestIpMiddleware.php(45): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestIpMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#57 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestMiddleware.php(31): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#58 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#59 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#60 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#61 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#62 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#63 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#64 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#65 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#66 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#67 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#68 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#69 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#70 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#71 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#72 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#73 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#74 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#75 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#76 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#77 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#78 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#79 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Middleware.php(79): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#80 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Tracing\\Middleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#81 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#82 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#83 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#84 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#85 /home/fintrixorcouk/public_html/ha/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#86 {main}

[previous exception] [object] (PDOException(code: 23000): SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry 'CA29cb9c2315f8030edd625cb62f94de87' for key 'calls.calls_provider_call_sid_unique' at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `ca...', Array)
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `ca...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `ca...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `ca...', Array, 'id')
#5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `ca...', Array, 'id')
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Relations/HasOneOrMany.php(391): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Relations\\HasOneOrMany->{closure:Illuminate\\Database\\Eloquent\\Relations\\HasOneOrMany::create():388}(Object(App\\Models\\Communication\\Call))
#12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Relations/HasOneOrMany.php(388): tap(Object(App\\Models\\Communication\\Call), Object(Closure))
#13 /home/fintrixorcouk/public_html/ha/app/Actions/Communications/CreateInboundCommunicationAction.php(57): Illuminate\\Database\\Eloquent\\Relations\\HasOneOrMany->create(Array)
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Concerns/ManagesTransactions.php(35): App\\Actions\\Communications\\CreateInboundCommunicationAction->{closure:App\\Actions\\Communications\\CreateInboundCommunicationAction::handle():30}(Object(Illuminate\\Database\\MySqlConnection))
#15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/DatabaseManager.php(491): Illuminate\\Database\\Connection->transaction(Object(Closure))
#16 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Support/Facades/Facade.php(363): Illuminate\\Database\\DatabaseManager->__call('transaction', Array)
#17 /home/fintrixorcouk/public_html/ha/app/Actions/Communications/CreateInboundCommunicationAction.php(30): Illuminate\\Support\\Facades\\Facade::__callStatic('transaction', Array)
#18 /home/fintrixorcouk/public_html/ha/app/Actions/Communications/HandleInboundCallAction.php(30): App\\Actions\\Communications\\CreateInboundCommunicationAction->handle(1, Object(App\\Models\\Communication\\SolicitorPhoneNumber), '+441412324000', NULL, Array)
#19 /home/fintrixorcouk/public_html/ha/app/Http/Controllers/Twilio/TwilioController.php(33): App\\Actions\\Communications\\HandleInboundCallAction->handle('+441412324000', '+441615700550', Array)
#20 /home/fintrixorcouk/public_html/ha/app/Http/Controllers/Twilio/TwilioController.php(17): App\\Http\\Controllers\\Twilio\\TwilioController->handleInbound(Object(Illuminate\\Http\\Request), Object(App\\Actions\\Communications\\HandleInboundCallAction))
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Twilio\\TwilioController->__invoke(Object(Illuminate\\Http\\Request), Object(App\\Actions\\Communications\\HandleInboundCallAction))
#22 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(21): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Twilio\\TwilioController), '__invoke')
#23 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingRoutingDispatcher.php(35): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->{closure:Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing::dispatch():20}()
#24 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(20): Sentry\\Laravel\\Tracing\\Routing\\TracingRoutingDispatcher->wrapRouteDispatch(Object(Closure), Object(Illuminate\\Routing\\Route))
#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Twilio\\TwilioController), '__invoke')
#26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/VerifyTwilioWebhook.php(70): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\VerifyTwilioWebhook->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#31 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#33 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(49): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#34 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#40 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#41 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#42 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure))
#43 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#50 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#52 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/FlushEventsMiddleware.php(13): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\FlushEventsMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#57 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestIpMiddleware.php(45): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#58 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestIpMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#59 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestMiddleware.php(31): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#60 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#61 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#62 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#63 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#64 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#65 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#66 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#67 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#68 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#69 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#70 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#71 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#72 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#73 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#74 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#75 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#76 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#77 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#78 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#79 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#80 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#81 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Middleware.php(79): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#82 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Tracing\\Middleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#83 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#84 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#85 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#86 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#87 /home/fintrixorcouk/public_html/ha/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#88 {main}
"} 
[2026-08-18 13:37:45] production.DEBUG: TwilioDialFallbackController: dial action {"CallSid":"CAb6385dcfa91186cca63a6519073f1d8e","DialCallSid":"CAd8ee3012ede9562af6edb80f03a0752f","DialCallStatus":"completed","DialCallDuration":"2585"} 
[2026-08-18 13:37:45] production.INFO: AutoTranscribeRecordingJob: submitted recording 4153 → AssemblyAI b3d8217b-aeef-438a-9a47-881d3a2e5858  
[2026-08-18 13:38:45] production.DEBUG: CheckTranscriptionStatusJob: recording 4153 → AssemblyAI status=completed (check #0)  
[2026-08-18 13:38:45] production.INFO: CheckTranscriptionStatusJob: completed for recording 4153 after 0 checks.  
[2026-08-18 13:38:46] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4153. {"status":404,"body":"Not found"} 
[2026-08-18 13:38:46] production.INFO: ClassifyAndScoreCallJob: skipping non-client call (call_type=evidence) for recording 4153.  
[2026-08-18 13:38:53] production.INFO: AutoTranscribeRecordingJob: submitted recording 4154 → AssemblyAI 5494f06a-9c21-48ed-8d91-d2104ef6ea4d  
[2026-08-18 13:39:09] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-08-18 13:39:34] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-18 13:39:56] production.DEBUG: CheckTranscriptionStatusJob: recording 4154 → AssemblyAI status=completed (check #0)  
[2026-08-18 13:39:56] production.INFO: CheckTranscriptionStatusJob: completed for recording 4154 after 0 checks.  
[2026-08-18 13:39:56] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4154. {"status":404,"body":"Not found"} 
[2026-08-18 13:39:57] production.DEBUG: ClassifyAndScoreCallJob: classification=initial for recording 4154  
[2026-08-18 13:40:50] production.DEBUG: ClassifyAndScoreCallJob: scorer returned for recording 4154. {"total_score":79,"risk_rating":"compliance_concern","has_sections":true} 
[2026-08-18 13:40:52] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-18 13:40:52] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-18 13:40:54] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 13:45:45] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 13:45:55] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 13:46:34] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-18 13:47:29] production.DEBUG: Twilio Request {"Called":"+441615700550","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":"Peat Inn","ToZip":null,"CallSid":"CAad7151d2dbc78eb1a1a627a883e16cbf","To":"+441615700550","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0FhZDcxNTFkMmRiYzc4ZWIxYTFhNjI3YTg4M2UxNmNiZiIsImZyb20iOiIrNDQxMzMzNDMyNTg4IiwidG8iOiIrNDQxNjE1NzAwNTUwIiwiaWF0IjoiMTc4NzA1NzI0OSJ9.h3wjx3go5fFRkid6l79W1R0-CkKf2UlJa_d7WJ0gZ_GnOsrLoId-ivOld3hqJL3VJwVmnwBzOSP2yrb_Tkc3kg%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+441333432588","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+441333432588","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":"Peat Inn"} 
[2026-08-18 13:47:55] production.DEBUG: TwilioDialFallbackController: dial action {"CallSid":"CAad7151d2dbc78eb1a1a627a883e16cbf","DialCallSid":"CA922babc11672abb47a4895c75dd77617","DialCallStatus":"no-answer","DialCallDuration":null} 
[2026-08-18 13:48:32] production.DEBUG: TwilioDialFallbackController: dial action {"CallSid":"CAad7151d2dbc78eb1a1a627a883e16cbf","DialCallSid":null,"DialCallStatus":null,"DialCallDuration":null} 
[2026-08-18 13:48:36] production.INFO: AutoTranscribeRecordingJob: submitted recording 4155 → AssemblyAI 2a74db07-ec40-41ac-b85c-cb7a51884fdc  
[2026-08-18 13:49:14] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} 
[2026-08-18 13:49:37] production.DEBUG: CheckTranscriptionStatusJob: recording 4155 → AssemblyAI status=completed (check #0)  
[2026-08-18 13:49:37] production.INFO: CheckTranscriptionStatusJob: completed for recording 4155 after 0 checks.  
[2026-08-18 13:49:37] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4155. {"status":404,"body":"Not found"} 
[2026-08-18 13:49:37] production.INFO: ClassifyAndScoreCallJob: skipping non-client call (call_type=evidence) for recording 4155.  
[2026-08-18 13:50:08] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_2"} 
[2026-08-18 13:50:22] production.DEBUG: Twilio Request {"Called":"+441615700550","ToState":"Manchester","CallerCountry":"JE","Direction":"inbound","CallerState":null,"ToZip":null,"CallSid":"CA135c5f876e4837439e049281dfcfefcf","To":"+441615700550","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0ExMzVjNWY4NzZlNDgzNzQzOWUwNDkyODFkZmNmZWZjZiIsImZyb20iOiIrNDQ3MzkxNjEzMjIxIiwidG8iOiIrNDQxNjE1NzAwNTUwIiwiaWF0IjoiMTc4NzA1NzQyMiJ9.0EtPtZ171ok--v-KhLLeYBUX-xqSTUbaW_YzjhaAoncB7g8zM5m45eaOLMcTehnWBm3se3PJ3pjCUX9Ugd30pA%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+447391613221","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"JE","Caller":"+447391613221","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":null} 
[2026-08-18 13:50:49] production.DEBUG: TwilioDialFallbackController: dial action {"CallSid":"CA135c5f876e4837439e049281dfcfefcf","DialCallSid":"CA27a04dba6cc0264d30bbccfd84053735","DialCallStatus":"no-answer","DialCallDuration":null} 
[2026-08-18 13:50:55] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-18 13:51:00] production.DEBUG: ClassifyAndScoreCallJob: recording 4154 marked 'initial' by agent disposition; skipping classifier.  
[2026-08-18 13:51:56] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-18 13:52:01] production.DEBUG: ClassifyAndScoreCallJob: scorer returned for recording 4154. {"total_score":82,"risk_rating":"acceptable","has_sections":true} 
[2026-08-18 13:52:03] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-18 13:52:06] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-18 13:52:14] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-18 13:52:42] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} 
[2026-08-18 13:53:26] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 13:54:22] production.INFO: NotifyCaseHandlersOfEmailJob: ensured handler tasks for message 18981 (client 1238, 1 handler(s)).  
[2026-08-18 13:54:23] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 13:54:32] production.INFO: NotifyCaseHandlersOfEmailJob: ensured handler tasks for message 18982 (client 1466, 1 handler(s)).  
[2026-08-18 13:54:37] production.INFO: NotifyCaseHandlersOfEmailJob: ensured handler tasks for message 18982 (client 1466, 1 handler(s)).  
[2026-08-18 13:55:00] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} 
[2026-08-18 13:55:29] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} 
[2026-08-18 13:55:38] production.INFO: ExtractMessageAttachmentsJob: attachment 11541 (IMG_0783.jpeg) skipped — unsupported type.  
[2026-08-18 13:55:38] production.INFO: ExtractMessageAttachmentsJob: attachment 11542 (IMG_0784.jpeg) skipped — unsupported type.  
[2026-08-18 13:55:38] production.INFO: ExtractMessageAttachmentsJob: attachment 11543 (IMG_0784.jpeg) skipped — unsupported type.  
[2026-08-18 13:55:38] production.INFO: ExtractMessageAttachmentsJob: attachment 11544 (IMG_0783.jpeg) skipped — unsupported type.  
[2026-08-18 13:55:41] production.INFO: ClassifyInboundEmailJob: message 18989 classified as 'dsar_response' (high).  
[2026-08-18 13:55:41] production.INFO: FindRelatedDsarJob: message 18989 — dsar_ref='', inst_ref='101443'.  
[2026-08-18 13:56:00] production.INFO: FindRelatedDsarJob: message 18989 — AI matcher dsar_id=, confidence=low.  
[2026-08-18 13:56:00] production.INFO: FindRelatedDsarJob: message 18989 — extracted reference '101443' but no DSAR matched.  
[2026-08-18 13:56:02] production.INFO: FindRelatedDsarJob: message 18989 response_type=info_requested.  
[2026-08-18 13:56:02] production.INFO: FindRelatedDsarJob: message 18989 → triage_queue=dsar_needs_research (response_type=info_requested, dsar_id=none).  
[2026-08-18 13:56:31] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 11545 (Solicitors document verification proforma.docx).  
[2026-08-18 13:56:34] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 13:56:34] production.INFO: ClassifyInboundEmailJob: message 18990 classified as 'generic' (high).  
[2026-08-18 13:56:39] production.INFO: NotifyCaseHandlersOfEmailJob: ensured handler tasks for message 18989 (client 1443, 1 handler(s)).  
[2026-08-18 13:56:49] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 13:56:54] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 13:56:57] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 13:57:00] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 13:57:03] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 13:57:06] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 13:57:10] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 13:57:13] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 13:57:13] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 13:57:16] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 13:57:19] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 13:57:22] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 13:57:37] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 13:57:46] production.INFO: ExtractMessageAttachmentsJob: attachment 11546 (image.png) skipped — unsupported type.  
[2026-08-18 13:57:46] production.INFO: ExtractMessageAttachmentsJob: attachment 11547 (image.png) skipped — unsupported type.  
[2026-08-18 13:57:49] production.INFO: ClassifyInboundEmailJob: message 18991 classified as 'dsar_response' (high).  
[2026-08-18 13:57:50] production.INFO: FindRelatedDsarJob: message 18991 — dsar_ref='', inst_ref='100189'.  
[2026-08-18 13:57:50] production.INFO: FindRelatedDsarJob: message 18991 matched DSAR 1566 via reference lookup (100189).  
[2026-08-18 13:57:50] production.INFO: FindRelatedDsarJob: saved receiver_reference '100189' for DSAR 1566.  
[2026-08-18 13:57:53] production.INFO: FindRelatedDsarJob: message 18991 response_type=info_requested.  
[2026-08-18 13:57:53] production.INFO: FindRelatedDsarJob: message 18991 → triage_queue=dsar_needs_research (response_type=info_requested, dsar_id=1566).  
[2026-08-18 13:58:13] production.INFO: ClassifyInboundEmailJob: message 18995 classified as 'dsar_response' (high).  
[2026-08-18 13:58:14] production.INFO: FindRelatedDsarJob: message 18995 — dsar_ref='', inst_ref=''.  
[2026-08-18 13:58:32] production.INFO: FindRelatedDsarJob: message 18995 — AI matcher dsar_id=, confidence=low.  
[2026-08-18 13:58:34] production.INFO: FindRelatedDsarJob: message 18995 response_type=acknowledgement.  
[2026-08-18 13:58:34] production.INFO: FindRelatedDsarJob: message 18995 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none).  
[2026-08-18 13:59:23] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-18 13:59:55] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-18 14:00:31] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 14:00:41] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 14:00:43] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 14:00:48] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_29","CallStatus":"ringing","From":"client:agent_production_29","CallSid":"CAc8f3d0b359f2600f2ff468aafc7627ef","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6001"} 
[2026-08-18 14:00:48] production.DEBUG: TwilioController: handleOutbound {"call_id":6001,"CallSid":"CAc8f3d0b359f2600f2ff468aafc7627ef","From":"client:agent_production_29","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_29","CallStatus":"ringing","From":"client:agent_production_29","CallSid":"CAc8f3d0b359f2600f2ff468aafc7627ef","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6001"}} 
[2026-08-18 14:00:51] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 14:01:23] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAb21c9fe25fcbc03b4b75c76fc0004b44","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6002"} 
[2026-08-18 14:01:23] production.DEBUG: TwilioController: handleOutbound {"call_id":6002,"CallSid":"CAb21c9fe25fcbc03b4b75c76fc0004b44","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAb21c9fe25fcbc03b4b75c76fc0004b44","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6002"}} 
[2026-08-18 14:02:22] production.INFO: ExtractMessageAttachmentsJob: attachment 11552 (sectra-logo.png) skipped — unsupported type.  
[2026-08-18 14:02:25] production.INFO: ClassifyInboundEmailJob: message 18996 classified as 'dsar_response' (high).  
[2026-08-18 14:02:25] production.INFO: FindRelatedDsarJob: message 18996 matched via regex reference 'DSAR-20260708-77AD83' → DSAR 3824.  
[2026-08-18 14:02:27] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-18 14:02:27] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-18 14:02:28] production.INFO: FindRelatedDsarJob: message 18996 response_type=portal_response.  
[2026-08-18 14:02:28] production.INFO: FindRelatedDsarJob: message 18996 → triage_queue=portal_response (response_type=portal_response, dsar_id=3824).  
[2026-08-18 14:03:22] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-18 14:03:36] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAd979be305932dd5cb499335ed3ed19ea","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6003"} 
[2026-08-18 14:03:36] production.DEBUG: TwilioController: handleOutbound {"call_id":6003,"CallSid":"CAd979be305932dd5cb499335ed3ed19ea","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAd979be305932dd5cb499335ed3ed19ea","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6003"}} 
[2026-08-18 14:03:45] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-18 14:04:01] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-18 14:04:09] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-18 14:04:16] production.INFO: ExtractMessageAttachmentsJob: attachment 11553 (Email-RP-260818-130345.switch) skipped — unsupported type.  
[2026-08-18 14:04:18] production.INFO: ClassifyInboundEmailJob: message 19000 classified as 'dsar_response' (high).  
[2026-08-18 14:04:18] production.INFO: ExtractMessageAttachmentsJob: attachment 11554 (Email-RP-260818-130344.switch) skipped — unsupported type.  
[2026-08-18 14:04:18] production.INFO: FindRelatedDsarJob: message 19000 matched via regex reference 'DSAR-20260729-50AD73' → DSAR 4117.  
[2026-08-18 14:04:19] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-18 14:04:20] production.INFO: FindRelatedDsarJob: message 19000 response_type=portal_response.  
[2026-08-18 14:04:20] production.INFO: FindRelatedDsarJob: message 19000 → triage_queue=portal_response (response_type=portal_response, dsar_id=4117).  
[2026-08-18 14:04:21] production.INFO: ClassifyInboundEmailJob: message 19001 classified as 'dsar_response' (high).  
[2026-08-18 14:04:21] production.INFO: FindRelatedDsarJob: message 19001 matched via regex reference 'DSAR-20260729-50AD73' → DSAR 4117.  
[2026-08-18 14:04:23] production.INFO: FindRelatedDsarJob: message 19001 response_type=portal_response.  
[2026-08-18 14:04:23] production.INFO: FindRelatedDsarJob: message 19001 → triage_queue=portal_response (response_type=portal_response, dsar_id=4117).  
[2026-08-18 14:04:29] production.INFO: AutoTranscribeRecordingJob: submitted recording 4156 → AssemblyAI f5abca0a-e0e3-4230-8f7a-04e29223ba3b  
[2026-08-18 14:04:49] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-18 14:04:55] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-18 14:05:03] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-18 14:05:03] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 14:05:28] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-18 14:05:30] production.DEBUG: CheckTranscriptionStatusJob: recording 4156 → AssemblyAI status=completed (check #0)  
[2026-08-18 14:05:30] production.INFO: CheckTranscriptionStatusJob: completed for recording 4156 after 0 checks.  
[2026-08-18 14:05:30] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_1"} 
[2026-08-18 14:05:30] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4156. {"status":404,"body":"Not found"} 
[2026-08-18 14:05:31] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 4156  
[2026-08-18 14:05:37] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA1010e85c83382fc45495af1790d4b701","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6004"} 
[2026-08-18 14:05:37] production.DEBUG: TwilioController: handleOutbound {"call_id":6004,"CallSid":"CA1010e85c83382fc45495af1790d4b701","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA1010e85c83382fc45495af1790d4b701","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6004"}} 
[2026-08-18 14:05:54] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-18 14:05:57] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 14:06:15] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-18 14:06:26] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_1"} 
[2026-08-18 14:06:52] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-18 14:07:07] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAe5a3084c2df887197312fbd59559177e","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6005"} 
[2026-08-18 14:07:07] production.DEBUG: TwilioController: handleOutbound {"call_id":6005,"CallSid":"CAe5a3084c2df887197312fbd59559177e","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAe5a3084c2df887197312fbd59559177e","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6005"}} 
[2026-08-18 14:07:09] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-18 14:07:09] production.DEBUG: Twilio Request {"Called":"+441618880834","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":null,"ToZip":null,"CallSid":"CA8ec114d3850a77691cc80a06df506d62","To":"+441618880834","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0E4ZWMxMTRkMzg1MGE3NzY5MWNjODBhMDZkZjUwNmQ2MiIsImZyb20iOiIrNDQ3NDM1MTc0NDg0IiwidG8iOiIrNDQxNjE4ODgwODM0IiwiaWF0IjoiMTc4NzA1ODQyOCJ9.7hn9LahB26fRBegrHtGPeKWJZeD4uHzWKedTckmZn0zCjjSoDrPt6aNsXd_CJmzLAxjkuxmPg_0YGj3OWdBzsQ%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+447435174484","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+447435174484","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":null} 
[2026-08-18 14:07:35] production.DEBUG: TwilioDialFallbackController: dial action {"CallSid":"CA8ec114d3850a77691cc80a06df506d62","DialCallSid":"CA282eaec47362a9b74e9ed4217762980c","DialCallStatus":"no-answer","DialCallDuration":null} 
[2026-08-18 14:07:46] production.INFO: AutoTranscribeRecordingJob: submitted recording 4157 → AssemblyAI 782f75ad-b2ee-491a-a7fe-c2c524c4dc6b  
[2026-08-18 14:07:46] production.INFO: AutoTranscribeRecordingJob: submitted recording 4158 → AssemblyAI 71afcc0e-207f-44de-bc31-371fa1a2e876  
[2026-08-18 14:07:49] production.DEBUG: TwilioDialFallbackController: dial action {"CallSid":"CA8ec114d3850a77691cc80a06df506d62","DialCallSid":null,"DialCallStatus":null,"DialCallDuration":null} 
[2026-08-18 14:07:53] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 14:07:53] production.INFO: AutoTranscribeRecordingJob: submitted recording 4159 → AssemblyAI 395d64c5-fc77-4c3f-9fab-99f3558630c7  
[2026-08-18 14:07:58] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 14:08:04] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 14:08:07] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 14:08:16] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0AFS76C9RSQSHQ5FT5AZ310"} 
[2026-08-18 14:08:16] production.INFO: eSign webhook unmatched document {"document_id":"01M0AFS76C9RSQSHQ5FT5AZ310"} 
[2026-08-18 14:08:20] production.INFO: ExtractMessageAttachmentsJob: attachment 11555 (Email-RP-260818-130735.switch) skipped — unsupported type.  
[2026-08-18 14:08:23] production.INFO: ClassifyInboundEmailJob: message 19012 classified as 'dsar_response' (high).  
[2026-08-18 14:08:23] production.INFO: FindRelatedDsarJob: message 19012 matched via regex reference 'DSAR-20260729-50AD73' → DSAR 4117.  
[2026-08-18 14:08:25] production.INFO: FindRelatedDsarJob: message 19012 response_type=other.  
[2026-08-18 14:08:25] production.INFO: FindRelatedDsarJob: message 19012 → triage_queue=dsar_needs_research (response_type=other, dsar_id=4117).  
[2026-08-18 14:08:28] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0AFS76C9RSQSHQ5FT5AZ310"} 
[2026-08-18 14:08:29] production.INFO: eSign webhook unmatched document {"document_id":"01M0AFS76C9RSQSHQ5FT5AZ310"} 
[2026-08-18 14:08:47] production.DEBUG: CheckTranscriptionStatusJob: recording 4158 → AssemblyAI status=completed (check #0)  
[2026-08-18 14:08:47] production.INFO: CheckTranscriptionStatusJob: completed for recording 4158 after 0 checks.  
[2026-08-18 14:08:47] production.DEBUG: CheckTranscriptionStatusJob: recording 4157 → AssemblyAI status=completed (check #0)  
[2026-08-18 14:08:47] production.INFO: CheckTranscriptionStatusJob: completed for recording 4157 after 0 checks.  
[2026-08-18 14:08:47] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4158. {"status":404,"body":"Not found"} 
[2026-08-18 14:08:47] production.INFO: ClassifyAndScoreCallJob: skipping recording 4158 — too short to classify (duration=27s, words=46).  
[2026-08-18 14:08:47] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4157. {"status":404,"body":"Not found"} 
[2026-08-18 14:08:48] production.DEBUG: ClassifyAndScoreCallJob: classification=follow_up for recording 4157  
[2026-08-18 14:08:54] production.DEBUG: CheckTranscriptionStatusJob: recording 4159 → AssemblyAI status=completed (check #0)  
[2026-08-18 14:08:54] production.INFO: CheckTranscriptionStatusJob: completed for recording 4159 after 0 checks.  
[2026-08-18 14:08:54] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4159. {"status":404,"body":"Not found"} 
[2026-08-18 14:08:54] production.WARNING: ClassifyAndScoreCallJob: no completed transcript for recording 4159.  
[2026-08-18 14:09:14] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA1dce2bffdcccd4802f697da17fbfd8bb","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6007"} 
[2026-08-18 14:09:14] production.DEBUG: TwilioController: handleOutbound {"call_id":6007,"CallSid":"CA1dce2bffdcccd4802f697da17fbfd8bb","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA1dce2bffdcccd4802f697da17fbfd8bb","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6007"}} 
[2026-08-18 14:09:29] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0AFS76C9RSQSHQ5FT5AZ310"} 
[2026-08-18 14:09:29] production.INFO: eSign webhook unmatched document {"document_id":"01M0AFS76C9RSQSHQ5FT5AZ310"} 
[2026-08-18 14:09:33] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAc12706fb1151f89ad6414b8c67f59ebf","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6008"} 
[2026-08-18 14:09:33] production.DEBUG: TwilioController: handleOutbound {"call_id":6008,"CallSid":"CAc12706fb1151f89ad6414b8c67f59ebf","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAc12706fb1151f89ad6414b8c67f59ebf","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6008"}} 
[2026-08-18 14:10:08] production.INFO: AutoTranscribeRecordingJob: submitted recording 4160 → AssemblyAI e3a7e604-c53f-4ad0-b0a1-593d5b6d80e0  
[2026-08-18 14:10:16] production.INFO: ExtractMessageAttachmentsJob: attachment 11556 (Email-RP-260818-130937.switch) skipped — unsupported type.  
[2026-08-18 14:10:19] production.INFO: ClassifyInboundEmailJob: message 19015 classified as 'dsar_response' (high).  
[2026-08-18 14:10:19] production.INFO: FindRelatedDsarJob: message 19015 matched via regex reference 'DSAR-20260729-50AD73' → DSAR 4117.  
[2026-08-18 14:10:21] production.INFO: FindRelatedDsarJob: message 19015 response_type=portal_response.  
[2026-08-18 14:10:21] production.INFO: FindRelatedDsarJob: message 19015 → triage_queue=portal_response (response_type=portal_response, dsar_id=4117).  
[2026-08-18 14:10:23] production.INFO: ExtractMessageAttachmentsJob: attachment 11557 (Email-RP-260818-131009.switch) skipped — unsupported type.  
[2026-08-18 14:10:25] production.INFO: ClassifyInboundEmailJob: message 19017 classified as 'dsar_response' (high).  
[2026-08-18 14:10:26] production.INFO: FindRelatedDsarJob: message 19017 — dsar_ref='', inst_ref=''.  
[2026-08-18 14:10:46] production.INFO: FindRelatedDsarJob: message 19017 — AI matcher dsar_id=, confidence=low.  
[2026-08-18 14:10:48] production.INFO: FindRelatedDsarJob: message 19017 response_type=acknowledgement.  
[2026-08-18 14:10:48] production.INFO: FindRelatedDsarJob: message 19017 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none).  
[2026-08-18 14:11:10] production.DEBUG: CheckTranscriptionStatusJob: recording 4160 → AssemblyAI status=completed (check #0)  
[2026-08-18 14:11:10] production.INFO: CheckTranscriptionStatusJob: completed for recording 4160 after 0 checks.  
[2026-08-18 14:11:10] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4160. {"status":404,"body":"Not found"} 
[2026-08-18 14:11:10] production.INFO: ClassifyAndScoreCallJob: skipping recording 4160 — too short to classify (duration=23s, words=69).  
[2026-08-18 14:11:28] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA47297255d794456196fb8dbc3bb21626","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6009"} 
[2026-08-18 14:11:28] production.DEBUG: TwilioController: handleOutbound {"call_id":6009,"CallSid":"CA47297255d794456196fb8dbc3bb21626","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA47297255d794456196fb8dbc3bb21626","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6009"}} 
[2026-08-18 14:11:33] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-18 14:12:20] production.INFO: AutoTranscribeRecordingJob: submitted recording 4161 → AssemblyAI 62cbd417-d022-46ff-ba0b-e20d28b32b3e  
[2026-08-18 14:13:01] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAcf27b1347fffb987902cc8ad266abcf6","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6010"} 
[2026-08-18 14:13:01] production.DEBUG: TwilioController: handleOutbound {"call_id":6010,"CallSid":"CAcf27b1347fffb987902cc8ad266abcf6","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAcf27b1347fffb987902cc8ad266abcf6","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6010"}} 
[2026-08-18 14:13:11] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 14:13:19] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA13e7c8d7fc0edd5ad3a9232cd2c66e8c","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6011"} 
[2026-08-18 14:13:19] production.DEBUG: TwilioController: handleOutbound {"call_id":6011,"CallSid":"CA13e7c8d7fc0edd5ad3a9232cd2c66e8c","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA13e7c8d7fc0edd5ad3a9232cd2c66e8c","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6011"}} 
[2026-08-18 14:13:22] production.DEBUG: CheckTranscriptionStatusJob: recording 4161 → AssemblyAI status=completed (check #0)  
[2026-08-18 14:13:22] production.INFO: CheckTranscriptionStatusJob: completed for recording 4161 after 0 checks.  
[2026-08-18 14:13:22] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4161. {"status":404,"body":"Not found"} 
[2026-08-18 14:13:22] production.INFO: ClassifyAndScoreCallJob: skipping recording 4161 — too short to classify (duration=28s, words=59).  
[2026-08-18 14:13:36] production.INFO: AutoTranscribeRecordingJob: submitted recording 4162 → AssemblyAI ea7944b3-49f0-4d63-8f55-57791aa08d33  
[2026-08-18 14:14:30] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0AFS76C9RSQSHQ5FT5AZ310"} 
[2026-08-18 14:14:30] production.INFO: eSign webhook unmatched document {"document_id":"01M0AFS76C9RSQSHQ5FT5AZ310"} 
[2026-08-18 14:14:36] production.DEBUG: CheckTranscriptionStatusJob: recording 4162 → AssemblyAI status=completed (check #0)  
[2026-08-18 14:14:36] production.INFO: CheckTranscriptionStatusJob: completed for recording 4162 after 0 checks.  
[2026-08-18 14:14:37] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4162. {"status":404,"body":"Not found"} 
[2026-08-18 14:14:37] production.INFO: ClassifyAndScoreCallJob: skipping recording 4162 — too short to classify (duration=25s, words=35).  
[2026-08-18 14:14:40] production.INFO: AutoTranscribeRecordingJob: submitted recording 4163 → AssemblyAI de49e6a6-4ce8-4dd5-9d1c-32f090940b96  
[2026-08-18 14:15:41] production.DEBUG: CheckTranscriptionStatusJob: recording 4163 → AssemblyAI status=completed (check #0)  
[2026-08-18 14:15:41] production.INFO: CheckTranscriptionStatusJob: completed for recording 4163 after 0 checks.  
[2026-08-18 14:15:41] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4163. {"status":404,"body":"Not found"} 
[2026-08-18 14:15:52] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 4163  
[2026-08-18 14:15:53] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 14:20:29] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-18 14:20:39] production.INFO: ClassifyInboundEmailJob: message 19025 classified as 'generic' (high).  
[2026-08-18 14:20:57] production.DEBUG: temp/dsar-merged-645b02a6-3b2d-482e-a6c3-b3f9a62be256.pdf  
[2026-08-18 14:21:01] production.DEBUG: temp/dsar-merged-eb053539-2ee7-49d8-98a8-269cdddfedba.pdf  
[2026-08-18 14:21:04] production.DEBUG: temp/dsar-merged-10a49889-4a63-4700-9044-43bea7cf8b4f.pdf  
[2026-08-18 14:21:06] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-18 14:22:03] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_28","CallStatus":"ringing","From":"client:agent_production_28","CallSid":"CA24720e33a2e3ead178ac4304609cf752","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6012"} 
[2026-08-18 14:22:03] production.DEBUG: TwilioController: handleOutbound {"call_id":6012,"CallSid":"CA24720e33a2e3ead178ac4304609cf752","From":"client:agent_production_28","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_28","CallStatus":"ringing","From":"client:agent_production_28","CallSid":"CA24720e33a2e3ead178ac4304609cf752","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6012"}} 
[2026-08-18 14:22:45] production.INFO: AutoTranscribeRecordingJob: submitted recording 4164 → AssemblyAI d5e190b7-7446-40c9-a6bd-12f1d884a762  
[2026-08-18 14:23:46] production.DEBUG: CheckTranscriptionStatusJob: recording 4164 → AssemblyAI status=completed (check #0)  
[2026-08-18 14:23:46] production.INFO: CheckTranscriptionStatusJob: completed for recording 4164 after 0 checks.  
[2026-08-18 14:23:46] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4164. {"status":404,"body":"Not found"} 
[2026-08-18 14:23:47] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 4164  
[2026-08-18 14:24:43] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} 
[2026-08-18 14:24:54] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} 
[2026-08-18 14:25:37] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-18 14:26:36] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAd96cdd3bbeae7033738d56a2b4507a2f","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6013"} 
[2026-08-18 14:26:36] production.DEBUG: TwilioController: handleOutbound {"call_id":6013,"CallSid":"CAd96cdd3bbeae7033738d56a2b4507a2f","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAd96cdd3bbeae7033738d56a2b4507a2f","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6013"}} 
[2026-08-18 14:27:28] production.INFO: AutoTranscribeRecordingJob: submitted recording 4165 → AssemblyAI f6711f3c-cfc1-4940-9f1f-7790d9222b85  
[2026-08-18 14:28:29] production.DEBUG: CheckTranscriptionStatusJob: recording 4165 → AssemblyAI status=completed (check #0)  
[2026-08-18 14:28:29] production.INFO: CheckTranscriptionStatusJob: completed for recording 4165 after 0 checks.  
[2026-08-18 14:28:29] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4165. {"status":404,"body":"Not found"} 
[2026-08-18 14:28:29] production.INFO: ClassifyAndScoreCallJob: skipping recording 4165 — too short to classify (duration=27s, words=81).  
[2026-08-18 14:28:51] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-18 14:29:06] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA0502cdef53267fa391a5f97c1e1fa899","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6014"} 
[2026-08-18 14:29:06] production.DEBUG: TwilioController: handleOutbound {"call_id":6014,"CallSid":"CA0502cdef53267fa391a5f97c1e1fa899","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA0502cdef53267fa391a5f97c1e1fa899","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6014"}} 
[2026-08-18 14:29:08] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-18 14:29:22] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 14:29:33] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 14:29:48] production.INFO: AutoTranscribeRecordingJob: submitted recording 4166 → AssemblyAI 9d0e05a7-3e04-4483-ad0e-47c996de12dc  
[2026-08-18 14:30:22] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA6e4534a0eed844528b4530fefa44bbd5","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6015"} 
[2026-08-18 14:30:22] production.DEBUG: TwilioController: handleOutbound {"call_id":6015,"CallSid":"CA6e4534a0eed844528b4530fefa44bbd5","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA6e4534a0eed844528b4530fefa44bbd5","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6015"}} 
[2026-08-18 14:30:48] production.DEBUG: CheckTranscriptionStatusJob: recording 4166 → AssemblyAI status=completed (check #0)  
[2026-08-18 14:30:48] production.INFO: CheckTranscriptionStatusJob: completed for recording 4166 after 0 checks.  
[2026-08-18 14:30:49] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4166. {"status":404,"body":"Not found"} 
[2026-08-18 14:30:51] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 4166  
[2026-08-18 14:31:06] production.INFO: AutoTranscribeRecordingJob: submitted recording 4167 → AssemblyAI a867b958-bf89-4123-a709-b8f8997c140a  
[2026-08-18 14:31:19] production.INFO: ClassifyInboundEmailJob: message 19032 classified as 'generic' (high).  
[2026-08-18 14:32:07] production.DEBUG: CheckTranscriptionStatusJob: recording 4167 → AssemblyAI status=completed (check #0)  
[2026-08-18 14:32:07] production.INFO: CheckTranscriptionStatusJob: completed for recording 4167 after 0 checks.  
[2026-08-18 14:32:07] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA4863344fa30744782821e2b34a108680","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6016"} 
[2026-08-18 14:32:07] production.DEBUG: TwilioController: handleOutbound {"call_id":6016,"CallSid":"CA4863344fa30744782821e2b34a108680","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA4863344fa30744782821e2b34a108680","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6016"}} 
[2026-08-18 14:32:07] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4167. {"status":404,"body":"Not found"} 
[2026-08-18 14:32:07] production.INFO: ClassifyAndScoreCallJob: skipping recording 4167 — too short to classify (duration=19s, words=49).  
[2026-08-18 14:32:51] production.INFO: AutoTranscribeRecordingJob: submitted recording 4168 → AssemblyAI b2d38136-9bfc-45de-8d2b-f2b295590400  
[2026-08-18 14:33:11] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAeae578f5f3cc7855422f263578155546","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6017"} 
[2026-08-18 14:33:11] production.DEBUG: TwilioController: handleOutbound {"call_id":6017,"CallSid":"CAeae578f5f3cc7855422f263578155546","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAeae578f5f3cc7855422f263578155546","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6017"}} 
[2026-08-18 14:33:36] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 14:33:51] production.DEBUG: CheckTranscriptionStatusJob: recording 4168 → AssemblyAI status=completed (check #0)  
[2026-08-18 14:33:51] production.INFO: CheckTranscriptionStatusJob: completed for recording 4168 after 0 checks.  
[2026-08-18 14:33:52] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4168. {"status":404,"body":"Not found"} 
[2026-08-18 14:33:52] production.INFO: ClassifyAndScoreCallJob: skipping recording 4168 — too short to classify (duration=18s, words=44).  
[2026-08-18 14:34:04] production.INFO: AutoTranscribeRecordingJob: submitted recording 4169 → AssemblyAI 7c3e00ae-9c34-4d79-b803-7acc36076d6a  
[2026-08-18 14:34:13] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA725fd402bfe05b5f132321c4a55b22c4","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6018"} 
[2026-08-18 14:34:13] production.DEBUG: TwilioController: handleOutbound {"call_id":6018,"CallSid":"CA725fd402bfe05b5f132321c4a55b22c4","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA725fd402bfe05b5f132321c4a55b22c4","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6018"}} 
[2026-08-18 14:34:59] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 14:35:04] production.DEBUG: CheckTranscriptionStatusJob: recording 4169 → AssemblyAI status=completed (check #0)  
[2026-08-18 14:35:04] production.INFO: CheckTranscriptionStatusJob: completed for recording 4169 after 0 checks.  
[2026-08-18 14:35:05] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4169. {"status":404,"body":"Not found"} 
[2026-08-18 14:35:05] production.INFO: ClassifyAndScoreCallJob: skipping recording 4169 — too short to classify (duration=23s, words=60).  
[2026-08-18 14:35:06] production.INFO: AutoTranscribeRecordingJob: submitted recording 4170 → AssemblyAI 9a8365b9-9dd5-4181-b327-1455172f7207  
[2026-08-18 14:35:10] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAa3038b0b1f5ff6c72cbe2c5cc3e28f66","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6019"} 
[2026-08-18 14:35:10] production.DEBUG: TwilioController: handleOutbound {"call_id":6019,"CallSid":"CAa3038b0b1f5ff6c72cbe2c5cc3e28f66","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAa3038b0b1f5ff6c72cbe2c5cc3e28f66","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6019"}} 
[2026-08-18 14:35:13] production.WARNING: Twilio webhook signature validation failed. {"url":"https://ha.fintrixor.co.uk/webhook/twilio/status","signature":"mTY8R2cda1W0iS0dxMKl19ZKzhs=","params":["Called","ParentCallSid","ToState","CallerCountry","Direction","Timestamp","CallbackSource","SipResponseCode","CallerState","ToZip","SequenceNumber","CallSid","To","CallerZip","ToCountry","CalledZip","ApiVersion","CalledCity","CallStatus","Duration","From","CallDuration","AccountSid","CalledCountry","CallerCity","ToCity","FromCountry","Caller","FromCity","CalledState","ErrorCode","FromZip","ErrorMessage","FromState"]} 
[2026-08-18 14:35:53] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAd0a495807043e2e74460a0a91c4574b4","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6020"} 
[2026-08-18 14:35:53] production.DEBUG: TwilioController: handleOutbound {"call_id":6020,"CallSid":"CAd0a495807043e2e74460a0a91c4574b4","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAd0a495807043e2e74460a0a91c4574b4","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6020"}} 
[2026-08-18 14:36:08] production.DEBUG: CheckTranscriptionStatusJob: recording 4170 → AssemblyAI status=completed (check #0)  
[2026-08-18 14:36:08] production.INFO: CheckTranscriptionStatusJob: completed for recording 4170 after 0 checks.  
[2026-08-18 14:36:08] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4170. {"status":404,"body":"Not found"} 
[2026-08-18 14:36:08] production.INFO: ClassifyAndScoreCallJob: skipping recording 4170 — too short to classify (duration=23s, words=69).  
[2026-08-18 14:37:01] production.INFO: AutoTranscribeRecordingJob: submitted recording 4171 → AssemblyAI e8da07f9-0a6b-429e-863f-487555001cd0  
[2026-08-18 14:38:00] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA8fe7f65a21aaaf4a036fc77d0ea24e5a","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6021"} 
[2026-08-18 14:38:00] production.DEBUG: TwilioController: handleOutbound {"call_id":6021,"CallSid":"CA8fe7f65a21aaaf4a036fc77d0ea24e5a","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA8fe7f65a21aaaf4a036fc77d0ea24e5a","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6021"}} 
[2026-08-18 14:38:02] production.DEBUG: CheckTranscriptionStatusJob: recording 4171 → AssemblyAI status=completed (check #0)  
[2026-08-18 14:38:02] production.INFO: CheckTranscriptionStatusJob: completed for recording 4171 after 0 checks.  
[2026-08-18 14:38:03] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4171. {"status":404,"body":"Not found"} 
[2026-08-18 14:38:04] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 4171  
[2026-08-18 14:38:46] production.INFO: AutoTranscribeRecordingJob: submitted recording 4172 → AssemblyAI 44bcdf21-6dad-44ef-978d-4374bb03da87  
[2026-08-18 14:39:00] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-08-18 14:39:14] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA8cce3037c00f1d7209953c2e7b33571c","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6022"} 
[2026-08-18 14:39:14] production.DEBUG: TwilioController: handleOutbound {"call_id":6022,"CallSid":"CA8cce3037c00f1d7209953c2e7b33571c","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA8cce3037c00f1d7209953c2e7b33571c","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6022"}} 
[2026-08-18 14:39:17] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-18 14:39:46] production.DEBUG: CheckTranscriptionStatusJob: recording 4172 → AssemblyAI status=completed (check #0)  
[2026-08-18 14:39:46] production.INFO: CheckTranscriptionStatusJob: completed for recording 4172 after 0 checks.  
[2026-08-18 14:39:47] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4172. {"status":404,"body":"Not found"} 
[2026-08-18 14:39:47] production.INFO: ClassifyAndScoreCallJob: skipping recording 4172 — too short to classify (duration=19s, words=47).  
[2026-08-18 14:40:41] production.INFO: AutoTranscribeRecordingJob: submitted recording 4173 → AssemblyAI 4b077f5d-eaa8-49c7-ba58-d2c2f980ce38  
[2026-08-18 14:41:41] production.DEBUG: CheckTranscriptionStatusJob: recording 4173 → AssemblyAI status=completed (check #0)  
[2026-08-18 14:41:41] production.INFO: CheckTranscriptionStatusJob: completed for recording 4173 after 0 checks.  
[2026-08-18 14:41:42] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4173. {"status":404,"body":"Not found"} 
[2026-08-18 14:41:42] production.INFO: ClassifyAndScoreCallJob: skipping non-client call (call_type=manual) for recording 4173.  
[2026-08-18 14:42:40] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-18 14:42:55] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA6512e34cbadf7ac343b11e5c7d6fccd6","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6023"} 
[2026-08-18 14:42:55] production.DEBUG: TwilioController: handleOutbound {"call_id":6023,"CallSid":"CA6512e34cbadf7ac343b11e5c7d6fccd6","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA6512e34cbadf7ac343b11e5c7d6fccd6","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6023"}} 
[2026-08-18 14:43:16] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_22","CallStatus":"ringing","From":"client:agent_production_22","CallSid":"CAcf9ddd1438d79b19188480ac02264f1b","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6024"} 
[2026-08-18 14:43:16] production.DEBUG: TwilioController: handleOutbound {"call_id":6024,"CallSid":"CAcf9ddd1438d79b19188480ac02264f1b","From":"client:agent_production_22","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_22","CallStatus":"ringing","From":"client:agent_production_22","CallSid":"CAcf9ddd1438d79b19188480ac02264f1b","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6024"}} 
[2026-08-18 14:43:51] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-18 14:44:01] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-18 14:44:02] production.INFO: AutoTranscribeRecordingJob: submitted recording 4174 → AssemblyAI 844b3523-bbe1-4f18-beca-572ffd214253  
[2026-08-18 14:44:06] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-18 14:44:10] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_28","CallStatus":"ringing","From":"client:agent_production_28","CallSid":"CA91d7cfb03c99e191f5c19001967773f2","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6025"} 
[2026-08-18 14:44:10] production.DEBUG: TwilioController: handleOutbound {"call_id":6025,"CallSid":"CA91d7cfb03c99e191f5c19001967773f2","From":"client:agent_production_28","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_28","CallStatus":"ringing","From":"client:agent_production_28","CallSid":"CA91d7cfb03c99e191f5c19001967773f2","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6025"}} 
[2026-08-18 14:44:32] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0AFS76C9RSQSHQ5FT5AZ310"} 
[2026-08-18 14:44:32] production.INFO: eSign webhook unmatched document {"document_id":"01M0AFS76C9RSQSHQ5FT5AZ310"} 
[2026-08-18 14:45:03] production.DEBUG: CheckTranscriptionStatusJob: recording 4174 → AssemblyAI status=completed (check #0)  
[2026-08-18 14:45:03] production.INFO: CheckTranscriptionStatusJob: completed for recording 4174 after 0 checks.  
[2026-08-18 14:45:03] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4174. {"status":404,"body":"Not found"} 
[2026-08-18 14:45:04] production.DEBUG: ClassifyAndScoreCallJob: classification=follow_up for recording 4174  
[2026-08-18 14:46:26] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} 
[2026-08-18 14:48:33] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 11561 (Verifying your identity - Application received from Solicitor.pdf).  
[2026-08-18 14:48:33] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 11562 (Scotland's Redress Scheme - Receipt of Application from your Solicitor.docx).  
[2026-08-18 14:48:33] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 11563 (Scotland's Redress Scheme - Survivor Application - Summary of Options - Download version.pdf).  
[2026-08-18 14:48:35] production.INFO: ClassifyInboundEmailJob: message 19047 classified as 'generic' (high).  
[2026-08-18 14:48:36] production.INFO: AutoTranscribeRecordingJob: submitted recording 4175 → AssemblyAI 588ab207-731b-4b5c-a8a5-2c061e1f2a27  
[2026-08-18 14:49:37] production.DEBUG: CheckTranscriptionStatusJob: recording 4175 → AssemblyAI status=completed (check #0)  
[2026-08-18 14:49:37] production.INFO: CheckTranscriptionStatusJob: completed for recording 4175 after 0 checks.  
[2026-08-18 14:49:37] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4175. {"status":404,"body":"Not found"} 
[2026-08-18 14:49:38] production.DEBUG: ClassifyAndScoreCallJob: classification=follow_up for recording 4175  
[2026-08-18 14:49:59] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_2"} 
[2026-08-18 14:50:13] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 11564 (20260818-DP8630283-MMAL-DeclineDuplicateRequest.docx).  
[2026-08-18 14:50:16] production.INFO: ClassifyInboundEmailJob: message 19048 classified as 'dsar_response' (high).  
[2026-08-18 14:50:16] production.INFO: FindRelatedDsarJob: message 19048 matched via regex reference 'DSAR-20260812-327733' → DSAR 4218.  
[2026-08-18 14:50:18] production.INFO: FindRelatedDsarJob: message 19048 response_type=rejection.  
[2026-08-18 14:50:18] production.INFO: FindRelatedDsarJob: message 19048 → triage_queue=dsar_needs_research (response_type=rejection, dsar_id=4218).  
[2026-08-18 14:50:37] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 14:51:18] production.DEBUG: ClassifyAndScoreCallJob: classification=follow_up for recording 4175  
[2026-08-18 14:51:45] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAdd3f6e735483529487d3b56e72eb6178","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6026"} 
[2026-08-18 14:51:45] production.DEBUG: TwilioController: handleOutbound {"call_id":6026,"CallSid":"CAdd3f6e735483529487d3b56e72eb6178","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAdd3f6e735483529487d3b56e72eb6178","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6026"}} 
[2026-08-18 14:52:02] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 14:52:05] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA655153a9746003880b4f6d84b4936d03","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6027"} 
[2026-08-18 14:52:05] production.DEBUG: TwilioController: handleOutbound {"call_id":6027,"CallSid":"CA655153a9746003880b4f6d84b4936d03","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA655153a9746003880b4f6d84b4936d03","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6027"}} 
[2026-08-18 14:52:08] production.INFO: AutoTranscribeRecordingJob: submitted recording 4176 → AssemblyAI f3ce425c-121e-4ae9-ab8e-a58007b8bc61  
[2026-08-18 14:52:18] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 14:53:08] production.DEBUG: CheckTranscriptionStatusJob: recording 4176 → AssemblyAI status=completed (check #0)  
[2026-08-18 14:53:08] production.INFO: CheckTranscriptionStatusJob: completed for recording 4176 after 0 checks.  
[2026-08-18 14:53:09] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4176. {"status":404,"body":"Not found"} 
[2026-08-18 14:53:09] production.INFO: ClassifyAndScoreCallJob: skipping recording 4176 — too short to classify (duration=5s, words=9).  
[2026-08-18 14:53:38] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 14:53:49] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 14:54:14] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 14:54:17] production.INFO: NotifyCaseHandlersOfEmailJob: ensured handler tasks for message 19047 (client 1219, 1 handler(s)).  
[2026-08-18 14:54:18] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 14:54:23] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 14:54:26] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 14:54:45] production.INFO: NotifyCaseHandlersOfEmailJob: ensured handler tasks for message 19032 (client 1304, 1 handler(s)).  
[2026-08-18 14:55:19] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} 
[2026-08-18 14:55:31] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-18 14:55:43] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 14:55:51] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 14:55:56] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 14:56:37] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 14:56:55] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 14:57:36] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA96980ef053e28389a27a6e36b5052c0a","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6028"} 
[2026-08-18 14:57:36] production.DEBUG: TwilioController: handleOutbound {"call_id":6028,"CallSid":"CA96980ef053e28389a27a6e36b5052c0a","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA96980ef053e28389a27a6e36b5052c0a","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6028"}} 
[2026-08-18 14:58:25] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-18 14:58:26] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 14:58:35] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 14:58:43] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 14:59:02] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 14:59:15] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-18 14:59:21] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 14:59:28] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 15:00:04] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 15:00:12] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 15:00:21] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA14d3ec3ecdb3067e4304ec783a8d281f","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6029"} 
[2026-08-18 15:00:21] production.DEBUG: TwilioController: handleOutbound {"call_id":6029,"CallSid":"CA14d3ec3ecdb3067e4304ec783a8d281f","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA14d3ec3ecdb3067e4304ec783a8d281f","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6029"}} 
[2026-08-18 15:00:21] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 15:00:23] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 15:00:25] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-18 15:00:30] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 15:00:50] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 15:00:51] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 15:01:01] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 15:01:11] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 15:01:43] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 15:01:50] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 15:01:59] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 15:02:37] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 15:02:47] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 15:02:58] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 15:03:09] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 15:03:36] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 15:03:46] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 15:05:21] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_1"} 
[2026-08-18 15:05:45] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-18 15:06:04] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 15:06:14] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 15:06:17] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_1"} 
[2026-08-18 15:06:43] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-18 15:07:37] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} 
[2026-08-18 15:10:40] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 15:10:46] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 15:10:46] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAb27ca24180ddb3c5cc47b1a536ea5296","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6030"} 
[2026-08-18 15:10:46] production.DEBUG: TwilioController: handleOutbound {"call_id":6030,"CallSid":"CAb27ca24180ddb3c5cc47b1a536ea5296","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAb27ca24180ddb3c5cc47b1a536ea5296","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6030"}} 
[2026-08-18 15:10:51] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 15:11:36] production.INFO: AutoTranscribeRecordingJob: submitted recording 4177 → AssemblyAI 6fac75b5-b84c-4dff-aa77-83c4a12313b2  
[2026-08-18 15:11:40] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 15:11:46] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 15:12:12] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 15:12:22] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAaef6daac6d99cc04f2a1058a650903aa","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6031"} 
[2026-08-18 15:12:22] production.DEBUG: TwilioController: handleOutbound {"call_id":6031,"CallSid":"CAaef6daac6d99cc04f2a1058a650903aa","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAaef6daac6d99cc04f2a1058a650903aa","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6031"}} 
[2026-08-18 15:12:25] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 15:12:34] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 15:12:37] production.DEBUG: CheckTranscriptionStatusJob: recording 4177 → AssemblyAI status=completed (check #0)  
[2026-08-18 15:12:37] production.INFO: CheckTranscriptionStatusJob: completed for recording 4177 after 0 checks.  
[2026-08-18 15:12:38] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4177. {"status":404,"body":"Not found"} 
[2026-08-18 15:12:39] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 4177  
[2026-08-18 15:12:39] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 15:13:16] production.INFO: AutoTranscribeRecordingJob: submitted recording 4178 → AssemblyAI ca446425-2adc-4139-a03d-2762769a2f5a  
[2026-08-18 15:14:16] production.DEBUG: CheckTranscriptionStatusJob: recording 4178 → AssemblyAI status=completed (check #0)  
[2026-08-18 15:14:16] production.INFO: CheckTranscriptionStatusJob: completed for recording 4178 after 0 checks.  
[2026-08-18 15:14:17] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4178. {"status":404,"body":"Not found"} 
[2026-08-18 15:14:17] production.INFO: ClassifyAndScoreCallJob: skipping recording 4178 — too short to classify (duration=26s, words=72).  
[2026-08-18 15:15:52] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 15:16:01] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 15:16:19] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 15:17:03] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA9457866e56926de3309030bbb49e913e","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6032"} 
[2026-08-18 15:17:03] production.DEBUG: TwilioController: handleOutbound {"call_id":6032,"CallSid":"CA9457866e56926de3309030bbb49e913e","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA9457866e56926de3309030bbb49e913e","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6032"}} 
[2026-08-18 15:17:22] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 15:17:57] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 15:18:04] production.INFO: AutoTranscribeRecordingJob: submitted recording 4179 → AssemblyAI 3ea6cf51-ceb6-4827-82ac-fb2d5de1746e  
[2026-08-18 15:18:05] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 15:18:10] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 15:18:41] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 15:18:50] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 15:19:05] production.DEBUG: CheckTranscriptionStatusJob: recording 4179 → AssemblyAI status=completed (check #0)  
[2026-08-18 15:19:05] production.INFO: CheckTranscriptionStatusJob: completed for recording 4179 after 0 checks.  
[2026-08-18 15:19:05] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4179. {"status":404,"body":"Not found"} 
[2026-08-18 15:19:07] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 4179  
[2026-08-18 15:19:21] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAabb3909b3d2ab52b1f0293d09de54040","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6033"} 
[2026-08-18 15:19:21] production.DEBUG: TwilioController: handleOutbound {"call_id":6033,"CallSid":"CAabb3909b3d2ab52b1f0293d09de54040","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAabb3909b3d2ab52b1f0293d09de54040","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6033"}} 
[2026-08-18 15:19:31] production.INFO: ClassifyInboundEmailJob: message 19062 classified as 'dsar_response' (high).  
[2026-08-18 15:19:31] production.INFO: FindRelatedDsarJob: message 19062 matched via regex reference 'DSAR-20260709-96CE15' → DSAR 3841.  
[2026-08-18 15:19:33] production.INFO: FindRelatedDsarJob: message 19062 response_type=no_record.  
[2026-08-18 15:19:33] production.INFO: FindRelatedDsarJob: message 19062 → triage_queue=dsar_needs_research (response_type=no_record, dsar_id=3841).  
[2026-08-18 15:19:34] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_22","CallStatus":"ringing","From":"client:agent_production_22","CallSid":"CAb9d470a922ad00045769fb9e56f76b00","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6034"} 
[2026-08-18 15:19:34] production.DEBUG: TwilioController: handleOutbound {"call_id":6034,"CallSid":"CAb9d470a922ad00045769fb9e56f76b00","From":"client:agent_production_22","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_22","CallStatus":"ringing","From":"client:agent_production_22","CallSid":"CAb9d470a922ad00045769fb9e56f76b00","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6034"}} 
[2026-08-18 15:19:41] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 15:19:46] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 15:19:57] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 15:20:08] production.INFO: ClassifyInboundEmailJob: message 19064 classified as 'dsar_response' (high).  
[2026-08-18 15:20:08] production.INFO: FindRelatedDsarJob: message 19064 matched via regex reference 'DSAR-20260629-05553E' → DSAR 3674.  
[2026-08-18 15:20:11] production.INFO: FindRelatedDsarJob: message 19064 response_type=info_requested.  
[2026-08-18 15:20:11] production.INFO: FindRelatedDsarJob: message 19064 → triage_queue=dsar_needs_research (response_type=info_requested, dsar_id=3674).  
[2026-08-18 15:20:11] production.INFO: FindRelatedDsarJob: message 19064 auto-set DSAR 3674 status → further info required (response_type=info_requested).  
[2026-08-18 15:20:39] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 15:20:59] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAca6cd7ae461b0eca28c8b348f4122c6a","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6035"} 
[2026-08-18 15:20:59] production.DEBUG: TwilioController: handleOutbound {"call_id":6035,"CallSid":"CAca6cd7ae461b0eca28c8b348f4122c6a","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAca6cd7ae461b0eca28c8b348f4122c6a","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6035"}} 
[2026-08-18 15:21:11] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 15:21:52] production.INFO: AutoTranscribeRecordingJob: submitted recording 4180 → AssemblyAI 35318248-0f48-4afd-958d-2514a4eac645  
[2026-08-18 15:21:54] production.ERROR: Unable to retrieve the file_size for file at location: contact-attachments/205/Outlook-0dmwbbmd.png.  {"userId":41,"exception":"[object] (League\\Flysystem\\UnableToRetrieveMetadata(code: 0): Unable to retrieve the file_size for file at location: contact-attachments/205/Outlook-0dmwbbmd.png.  at /home/fintrixorcouk/public_html/ha/vendor/league/flysystem/src/UnableToRetrieveMetadata.php:49)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/league/flysystem/src/UnableToRetrieveMetadata.php(39): League\\Flysystem\\UnableToRetrieveMetadata::create('contact-attachm...', 'file_size', '', NULL)
#1 /home/fintrixorcouk/public_html/ha/vendor/league/flysystem-local/LocalFilesystemAdapter.php(449): League\\Flysystem\\UnableToRetrieveMetadata::fileSize('contact-attachm...', '')
#2 /home/fintrixorcouk/public_html/ha/vendor/league/flysystem/src/Filesystem.php(166): League\\Flysystem\\Local\\LocalFilesystemAdapter->fileSize('contact-attachm...')
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php(644): League\\Flysystem\\Filesystem->fileSize('contact-attachm...')
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php(334): Illuminate\\Filesystem\\FilesystemAdapter->size('contact-attachm...')
#5 /home/fintrixorcouk/public_html/ha/app/Http/Controllers/Contact/AttachmentDownloadController.php(31): Illuminate\\Filesystem\\FilesystemAdapter->response('contact-attachm...', 'Outlook-0dmwbbm...', Array)
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Contact\\AttachmentDownloadController->preview(Object(Illuminate\\Http\\Request), Object(App\\Models\\Contact\\Hub\\ContactMessageAttachment))
#7 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(21): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Contact\\AttachmentDownloadController), 'preview')
#8 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingRoutingDispatcher.php(35): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->{closure:Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing::dispatch():20}()
#9 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(20): Sentry\\Laravel\\Tracing\\Routing\\TracingRoutingDispatcher->wrapRouteDispatch(Object(Closure), Object(Illuminate\\Routing\\Route))
#10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Contact\\AttachmentDownloadController), 'preview')
#11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Auth/Middleware/Authorize.php(59): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Auth\\Middleware\\Authorize->handle(Object(Illuminate\\Http\\Request), Object(Closure), 'inbox.view')
#16 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/EnsureUserBelongsToSolicitor.php(32): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#17 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\EnsureUserBelongsToSolicitor->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#18 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#20 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(49): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#22 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Auth/Middleware/Authenticate.php(63): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Auth\\Middleware\\Authenticate->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure))
#32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#34 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#39 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#40 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#41 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#42 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#44 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/FlushEventsMiddleware.php(13): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\FlushEventsMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestIpMiddleware.php(45): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestIpMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestMiddleware.php(31): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#54 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#55 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#57 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#58 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#59 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#60 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#61 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#62 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#63 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#64 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#65 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#66 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#67 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#68 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#69 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#70 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Middleware.php(79): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#71 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Tracing\\Middleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#72 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#73 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#74 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#75 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#76 /home/fintrixorcouk/public_html/ha/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#77 {main}
"} 
[2026-08-18 15:21:54] production.ERROR: Unable to retrieve the file_size for file at location: contact-attachments/205/Outlook-kdohdhyp.png.  {"userId":41,"exception":"[object] (League\\Flysystem\\UnableToRetrieveMetadata(code: 0): Unable to retrieve the file_size for file at location: contact-attachments/205/Outlook-kdohdhyp.png.  at /home/fintrixorcouk/public_html/ha/vendor/league/flysystem/src/UnableToRetrieveMetadata.php:49)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/league/flysystem/src/UnableToRetrieveMetadata.php(39): League\\Flysystem\\UnableToRetrieveMetadata::create('contact-attachm...', 'file_size', '', NULL)
#1 /home/fintrixorcouk/public_html/ha/vendor/league/flysystem-local/LocalFilesystemAdapter.php(449): League\\Flysystem\\UnableToRetrieveMetadata::fileSize('contact-attachm...', '')
#2 /home/fintrixorcouk/public_html/ha/vendor/league/flysystem/src/Filesystem.php(166): League\\Flysystem\\Local\\LocalFilesystemAdapter->fileSize('contact-attachm...')
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php(644): League\\Flysystem\\Filesystem->fileSize('contact-attachm...')
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php(334): Illuminate\\Filesystem\\FilesystemAdapter->size('contact-attachm...')
#5 /home/fintrixorcouk/public_html/ha/app/Http/Controllers/Contact/AttachmentDownloadController.php(31): Illuminate\\Filesystem\\FilesystemAdapter->response('contact-attachm...', 'Outlook-kdohdhy...', Array)
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Contact\\AttachmentDownloadController->preview(Object(Illuminate\\Http\\Request), Object(App\\Models\\Contact\\Hub\\ContactMessageAttachment))
#7 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(21): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Contact\\AttachmentDownloadController), 'preview')
#8 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingRoutingDispatcher.php(35): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->{closure:Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing::dispatch():20}()
#9 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(20): Sentry\\Laravel\\Tracing\\Routing\\TracingRoutingDispatcher->wrapRouteDispatch(Object(Closure), Object(Illuminate\\Routing\\Route))
#10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Contact\\AttachmentDownloadController), 'preview')
#11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Auth/Middleware/Authorize.php(59): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Auth\\Middleware\\Authorize->handle(Object(Illuminate\\Http\\Request), Object(Closure), 'inbox.view')
#16 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/EnsureUserBelongsToSolicitor.php(32): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#17 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\EnsureUserBelongsToSolicitor->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#18 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#20 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(49): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#22 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Auth/Middleware/Authenticate.php(63): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Auth\\Middleware\\Authenticate->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure))
#32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#34 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#39 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#40 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#41 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#42 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#44 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/FlushEventsMiddleware.php(13): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\FlushEventsMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestIpMiddleware.php(45): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestIpMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestMiddleware.php(31): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#54 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
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#56 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#57 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
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#59 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#60 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#61 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#62 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#63 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#64 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#65 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#66 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#67 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
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#69 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
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#76 /home/fintrixorcouk/public_html/ha/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#77 {main}
"} 
[2026-08-18 15:22:24] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 15:22:48] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA6b832feda8d6376b594bba0766f66650","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6036"} 
[2026-08-18 15:22:48] production.DEBUG: TwilioController: handleOutbound {"call_id":6036,"CallSid":"CA6b832feda8d6376b594bba0766f66650","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA6b832feda8d6376b594bba0766f66650","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6036"}} 
[2026-08-18 15:22:53] production.DEBUG: CheckTranscriptionStatusJob: recording 4180 → AssemblyAI status=completed (check #0)  
[2026-08-18 15:22:53] production.INFO: CheckTranscriptionStatusJob: completed for recording 4180 after 0 checks.  
[2026-08-18 15:22:54] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4180. {"status":404,"body":"Not found"} 
[2026-08-18 15:22:54] production.INFO: ClassifyAndScoreCallJob: skipping recording 4180 — too short to classify (duration=27s, words=76).  
[2026-08-18 15:23:51] production.INFO: AutoTranscribeRecordingJob: submitted recording 4181 → AssemblyAI 57c65f1c-f3e3-4833-adee-6ea1c314206b  
[2026-08-18 15:23:53] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 15:24:04] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 15:24:34] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 15:24:45] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 15:24:52] production.DEBUG: CheckTranscriptionStatusJob: recording 4181 → AssemblyAI status=completed (check #0)  
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[2026-08-18 15:24:52] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4181. {"status":404,"body":"Not found"} 
[2026-08-18 15:24:53] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 15:24:53] production.DEBUG: ClassifyAndScoreCallJob: classification=follow_up for recording 4181  
[2026-08-18 15:24:59] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 15:27:13] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 15:27:53] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 15:28:25] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 15:28:30] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 15:28:41] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 15:28:48] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 15:29:50] production.INFO: AutoTranscribeRecordingJob: submitted recording 4182 → AssemblyAI 31f15357-b41a-4030-8342-7b7899649a7c  
[2026-08-18 15:30:54] production.DEBUG: CheckTranscriptionStatusJob: recording 4182 → AssemblyAI status=completed (check #0)  
[2026-08-18 15:30:54] production.ERROR: SQLSTATE[22001]: String data, right truncated: 1406 Data too long for column 'raw_transcript' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_ha, SQL: update `synapse_transcripts` set `status` = completed, `raw_transcript` = [A 00:02]: Hi there, can I speak to Patrick Bishop? Hi Patrick, it's Leah calling from MMA Legal to do your witness statement. Is now still a good time for you?
[B 00:11]: Yes, it was.
[A 00:12]: Perfect. Before I start, I do just have to let you know that call is recorded for training and monitoring purposes, and for data protection, could you confirm your date of birth and your postcode for me please?
[B 00:25]: 10th of August 1993, postcode PSD1NH.
[A 00:28]: Amazing, thank you very much. So just before I get into the actual witness statement itself, I'm just going to ask you a couple of questions just so I know that we can still continue. Let me just get them up. Have you previously made any civil claim, criminal injuries claim, redress application, complaint, police report, inquiry statement, or claim to another scheme about any abuse received in care?
[B 00:55]: No.
[A 00:56]: No. Have you ever received any payment, apology, settlement, or decision? No. No. Okay, no worries at all. And are you comfortable and happy to continue today?
[B 01:14]: Yes, that's all.
[A 01:16]: Yeah. Do you need anyone with you or any other adjustments?
[B 01:21]: No, actually, no. I just like doing things myself.
[A 01:24]: Okay, fair enough. Do you understand that the purpose of the statement is to be sent to redress and agree that it can be used for your redress application and any supporting evidence?
[B 01:35]: Yes, I know that.
[A 01:36]: Perfect. I've created a bit of a chronology of care, so a bit of a timeline of your care settings. I would like to go through that with you first just to ensure that I'm not missing any, okay? Okay, so in 1992 I have Griff Children's Home.
[B 01:57]: Great, that's good.
[A 01:58]: Greif, sorry, that's my, that's my bad. I've got Greif Children's Home. I'm not very good at the pronunciation part. And then in 1994 I've got a Beach Avenue.
[B 02:11]: Beach Avenue was before Greif.
[A 02:14]: Before Greif, yes. Okay, um, you just bear with me. Okay, so from the care records that we've received, it only states that Greif was the first one. So are you saying that there was Beech before Greif?
[B 02:54]: No, I just can't remember, but I'm sure Beech Avenue was before Greif. But my granny died when she died, 1991, '92, so it might be right then. Okay, that's what I meant to hear.
[A 03:12]: Um, I mean, the, the records that we have do show— so it was Grieve Children's Home in 1992.
[B 03:20]: Yes.
[A 03:21]: And then returned back to your mother.
[B 03:25]: Yes.
[A 03:25]: And then back into care in April 1994, and that was into Beech Avenue.
[B 03:32]: Right. Yes, that might be right. Yes.
[A 03:34]: Okay, no problem. And I've then got, after Beach Avenue, I've got Newfield Resource Centre.
[B 03:41]: Yes, that's right.
[A 03:42]: Yes, in the Campsie unit.
[B 03:45]: Yes, that's Campsie. And so if I was in— that's in Johnstone.
[A 03:51]: Yes, I've then got Balrossie.
[B 03:54]: Yes, that's Balrossie Boys' Home, but end up— they call it Rossie Home now because it's shut.
[A 04:01]: Yes, I've then got Kibble.
[B 04:03]: Yes, that's it. I've been great. I've just messed up.
[A 04:06]: No, that's okay, don't worry. I just wanted to clarify before we continued. I would hate for us to get halfway down and then, uh, missing something.
[B 04:14]: I think quite a few, so like 5 or something.
[A 04:18]: It looks like 1, 2— yeah, it looks like 5. And then after Kibble, you were released, uh, to relatives or friends?
[B 04:29]: Yes, I stayed with my gran for a couple of months and then I got my own house.
[A 04:32]: Okay, perfect. Well, if that's all correct, then let's crack on.
[B 04:36]: Okay.
[A 04:38]: I know you'll have to excuse any of my pronunciations. I'm not the best at this.
[B 04:43]: Some things I can't pronounce.
[A 04:47]: It's that most of it is like the towns and the city names.
[B 04:51]: I'm like One of them's in Culmacolm, one of them's in Johnstone, one of them's in Bridgerweir, one of them's in Paisley, and one of them's in Hunterhall, that's in Paisley.
[A 05:02]: Yeah, well, I spent the first couple of months doing this job calling Renfrewshire, Roofrenshire. I think there was a few times I said North Ayrshire was North Asia, so, you know, we've got there now though. Okay, so I just want to let you know that you are in complete control of this meeting. You can take a break, skip a question, or ask me to reword anything. Please note that some questions can be upsetting because they do concern your care in time and its impact, okay?
[B 05:39]: Yes, I know.
[A 05:40]: So where did you grow up and who did you live with before you went into care?
[B 05:45]: I lived with my mum before I moved here. I lived with my gran, and eventually she died. I was always with my mum on and off, and then I was with my gran on and off. I was kind of, I wasn't really in an actual setting, if you know what I mean.
[A 06:02]: Yeah, just a house or a flat?
[B 06:04]: Yeah, they were flats, aye.
[A 06:06]: Flats, yeah.
[B 06:08]: Yes.
[A 06:08]: And did you have your own bedroom?
[B 06:11]: No.
[A 06:12]: Shared?
[B 06:13]: Yes.
[A 06:14]: Okay. What was the food like at home? You know, just, was it nice home-cooked meals?
[B 06:19]: No, it's kinda just my mom and that. My mom was an alcoholic, all that, so never had anything like that. So there was like sex, so no, there's nothing to eat.
[A 06:30]: Okay. And you've got— did you say this, there were 6 of you, so there was 5 siblings?
[B 06:35]: Yes, 5.
[A 06:36]: And can I ask how many brothers and how many sisters?
[B 06:40]: There's 3 brothers, 3 sisters, and me, so 7.
[A 06:46]: Okay, and there was 7 of you all together?
[B 06:50]: Yes, and we stayed in the apartment.
[A 06:53]: Okay, and who did you share the bedroom with?
[B 06:56]: Me and my brothers and I.
[A 06:59]: Okay, are you the youngest or the middle? Middle. Middle. Okay, what about school? Did you still go to school before you went into care?
[B 07:15]: I was in primary school, I was in St. Fergus, but I was hardly there. Didn't go well, no. So it was basically your mum's fate on that one, just basically. My mum was an alcoholic, mum was always in and out of jail.
[A 07:29]: Okay, that was that your father. All right, if I do go silent at any moment, it is just so I can type up these notes, okay?
[B 07:40]: That's fine.
[A 07:41]: Uh, no problem.
[B 07:43]: I didn't get high school, didn't I?
[A 07:46]: You didn't go into high school?
[B 07:48]: No, I didn't get high school.
[A 07:50]: Okay. Um, how did you come to enter into the care system?
[B 07:59]: My gran died when I was— she died when I was 10, and my mum was— she was an alcoholic. And I think my mum ended up putting us into care because my gran died, but ended up— I was kind of— I wasn't good at school, so I was going to a boys' home anyway, but me and my brother were in a care with her, so Right, okay.
[A 08:23]: So it was your mum who made the decision. Were you ever told why you were put into care?
[B 08:27]: My mum always came down. She was an alcoholic, so basically put into care because of that, because she never did any visiting much. I always stayed with my aunt and gran, and she was always throwing us out and things like that.
[A 08:37]: Right, so you weren't told, but you kind of knew?
[B 08:40]: Yes, aye. Okay. We were told the day we walked in that we were going into care.
[A 08:44]: Okay. So I know you've got 6 siblings, obviously, besides yourself, so you've got 3 brothers and 3 sisters, and you're the middle child. Were you separated from any of them in care?
[B 08:55]: Yes.
[A 08:56]: How many?
[B 08:57]: From all—
[A 08:58]: —from all of them?
[B 09:00]: Yes, me and my brother Kevin here, we were not eh— be charmed if there was another one that I was separated to but it wasn't the case. We were 10 or something.
[A 09:14]: Okay. And did you say how old were you when you first entered care? Did you say about 10? Kind of taking it over, yes, sorry. Yeah, and how did you feel at the time of first entering care? You know, what were your first thoughts, if you can remember anything?
[B 09:30]: I don't know actually how I felt, because I was quite young, you know what I mean? So sometimes when you're young, you don't tend to think about it. You kind of must feel like brothers and sisters and things like that, but you never really—
[A 09:41]: You never really thought about how you felt?
[B 09:44]: Nah, it's kind of when you're that young, you don't really think about it. No, I'm just so sad because my gran died, and if she didn't die, I don't think I'd be around here, to be honest with you.
[A 10:00]: Oh, bless. Were you very close with your gran?
[B 10:04]: I was very close to her. She was kind of— she was always there when she had cancer, so she passed away. So kind of, that was That's from my wee staffies cottoning up.
[A 10:17]: Bless you. Is there anything important about your childhood health, any learning needs, any vulnerability that should be recorded for redress?
[B 10:27]: No, I had ADHD when I was young.
[A 10:32]: Okay, I'll jot that down. Okay, so I'm now going to move on to the next section, and what I'm going to do in this section is I'm going to ask you a multitude of questions but for each care setting one by one, okay? Yes. So I know that there'll be some things that pop up where you're like, oh, that happened in that one as well, but I need to make sure I keep it chronological for when it gets sent to redress, okay? Okay. Perfect. So I'm going to start with Gryfe Children's Home. So from records, I can see that you entered there on the 12th of February 1992. Can I ask what kind of setting it was? So was it a house? Was it like a There was two houses, so there was two houses, different houses. Two houses. And which one were you in? Was there any name? Did it look—
[B 11:21]: No, just, just both of them are called the Grange. There was two different ones. There was a big house and then there was a wee one next to it, a wee cottage.
[A 11:29]: Okay. And which one were you in? The big house?
[B 11:31]: Yes.
[A 11:33]: Okay. And how many floors was it, can you remember? There's only 2 floors.
[B 11:43]: It's quite a long, quite long at the back. I think it's still there, I'm not sure.
[A 11:52]: Potentially. Some of them haven't really shut down, some of them have kind of kept the building but changed what it's used for.
[B 11:58]: I know Paul Rossi shut down, so that's why I got moved, because it's coming under LSD building, so they moved us up.
[A 12:03]: Right, yeah. So what was the ordinary daily life like in Greif?
[B 12:12]: It was kind of, because you're young, it was kind of, I don't know, it was kind of, there wasn't any real set and rigid rules, so you just had to exist there and adapt.
[A 12:20]: Yeah, so what about the actual, so did you have your own bedroom here?
[B 12:25]: In Greif? I don't know, I can't remember. Okay, that's okay. Kinda maybe, I think, but I can't remember the Greif that much because I was that young.
[A 12:33]: That's okay, I'll just— we'll take down what we can remember, and that's absolutely fine. What about toiletries? Can you remember if you were provided with shower gel, toothpaste?
[B 12:45]: No, I don't remember. Don't remember.
[A 12:47]: What about the food? Was the food okay?
[B 12:50]: I don't actually remember what I ate.
[A 12:51]: That's okay, I'm just literally going to list off some things, and if you can't remember, just say no, okay? Okay. What about school? Did you still go to school while in this setting?
[B 13:02]: Yes, when I was in the group, I was still going to Mr Patrick Bishop's for a couple of months.
[A 13:08]: Okay. What about clothing? Did you get provided any clothes there?
[B 13:14]: I don't actually. I can't remember.
[A 13:17]: Sorry about that. That's all right, don't worry. What about contact with family? Did you still see your mum? No. And was that your decision, her decision, or?
[B 13:29]: It was probably her because she was an alcoholic, you know. Okay. I just, you know, that young, I can't even remember anything about that one.
[A 13:36]: Well, I can't remember what I had for breakfast yesterday, so it's all right.
[B 13:40]: And I can.
[A 13:46]: Okay, what about the staff? What were the staff like?
[B 13:51]: Some of them were all right and some of them were just not all right. You always get that in homes. There's always a mixture, there's always ones that's alright, there's always ones that's not alright.
[A 14:00]: Okay, always just a bit of a mixture of, you know, there's always going to be one or two.
[B 14:04]: Mixture, mixture. Mixture of nice people and mixture of assholes, basically. Fair enough.
[A 14:11]: What about the kids, the other children there, were they alright with you? Did you get along?
[B 14:16]: I can't remember, Mr Patrick Bishop. I can't remember any of them. I think I was only in there for a bit. I think it was the last few months I was in there.
[A 14:23]: I think from what I could see Actually, let me just have a little look.
[B 14:28]: Maybe a bit over 6 months, maybe even more than that.
[A 14:30]: From February until August. Oh, well, no, it's a couple of months.
[B 14:35]: Yeah, a couple of months.
[A 14:36]: Yeah. What about any rules? Were there any particular strict rules that you can remember? No, I can't remember that. Any punishments?
[B 14:46]: Ah, there was punishments. You were thrown in your room and locked in your room and things like that.
[A 14:48]: You would be thrown in your room and locked in? Yes, I— okay, that's what they used to—
[B 14:55]: that's— that happened in quite a lot of homes when I was young. You used to get locked in your rooms and all that, and you were bad and all that.
[A 15:00]: I have heard that from a couple of people, to be fair.
[B 15:04]: It's quite a lot of the bastards used to hit you and all that.
[A 15:07]: Did they hit you in Greif? No. No? Okay. Um, did anything happen in Greif that you would now as an adult consider to be abuse, neglect, or harmful?
[B 15:19]: Just get locked in a room, things like that. I think that's ample. Okay. And grabbed and threw about.
[A 15:26]: That's probably the same as physical abuse, I'd say. Yeah, absolutely. How did it make you feel? You know, like at the time, like when you were being locked in your room, how would you feel?
[B 15:39]: You feel bad when they do that because you normally used to be locked up. It's like imprisonment. Especially when you're that lucky, you're only 10 years old, you go, ah, what's going on?
[A 15:48]: Yeah, absolutely. Um, was it all of the staff that were involved, only a particular few?
[B 15:55]: There's only a couple. It's certainly— I've noticed that, and I noticed that in the buy homes, isn't it? You always get ones that are brand new, you always get ones that are just arseholes, and you always get ones that shouldn't have been at home because you've been in jail.
[A 16:09]: Yeah, okay. Can you give me one clear example of this occurrence? So where and when did it occur? You know, what happened before?
[B 16:33]: Just give a You were told to do something, you never done it, and you used to be grabbed and threw in your room and all that, and strangled.
[A 16:40]: And what kind of thing would you do for that to be the punishment? I just can't remember that, to be honest. That's okay, that's okay.
[B 16:49]: Too young, you know, a 10-year-old, you know.
[A 16:50]: Yeah, yeah, of course. Did it happen often? Was it quite a regular occurrence?
[B 16:55]: Yes, it was often. Hang on, Grace, I'm just gonna spanner the hands. They just, I don't think they were trained right to start with to actually deal with people. The young ones are just, I think they just, we'll just put them in the group.
[A 17:08]: Yes, and what about, did it ever become worse or change or was it kind of just the same thing over and over? Same thing over and over.
[B 17:17]: You always knew when you turned the page or turned around you were getting locked in a room.
[A 17:22]: What about when you were locked in your room, were you still, were you given any food or water?
[B 17:29]: No, they used to open the door but they're not bringing your dinner.
[A 17:33]: Would you have to eat your dinner in the room or were you allowed to go and eat with everyone else? They used to bring up dinner.
[B 17:39]: There wasn't a toilet in the room either, to be honest with you.
[A 17:42]: Okay.
[B 17:45]: I remember that much.
[A 17:46]: Yeah, so I know it sounds a bit— I know it can be a bit hard to talk about, but with there being no toilet, would you have an accident while you were in there?
[B 17:56]: Aye, just no choice. You either piss yourself or you shake yourself or you push the toilet or something. Yeah. There's no choice when you're locked in a room. It's just, it happened quite a lot back in the day.
[A 18:07]: Would you ask to go to the toilet or were you not able to?
[B 18:10]: It's extremely hard to go. You just get knocked. It's just getting older.
[A 18:14]: Okay. Okay, what immediate effects came from this kind of experience? Was there any pain or injury, any fear, shame, sleep problems, bedwetting, any running away? Yes, that was all.
[B 18:35]: That was all the same. I used to wet your bed, used to run away, used to get fear. Something— that's how you used to run away, because you were feared. Yeah. Probably. You'll have heard that a lot, actually, and been involved in care, you probably— that's where a lot of people run away because they've been wet in the bed.
[A 18:52]: Yeah. And I'm sorry to ask, but would you wet the bed in Greif? Yes. Yeah. And what would happen if you wet the bed? Were you given any, you know, any comfort? Were you given any—? No.
[B 19:04]: Certain staff were alright, certain ones weren't.
[A 19:09]: So would they, like, say, change your sheets?
[B 19:11]: Yes, some of them are all right. So you'll probably hear about a lot. Some of them are already in certain homes. Some of them— it happens in other homes. You always meet nice people and then you meet assholes.
[A 19:20]: Yeah, happens absolutely everywhere. I mean, it's just—
[B 19:23]: you never really— you never got home, you met all nice people.
[A 19:27]: Never happens. You never get a full night's sleep.
[B 19:30]: Right. Okay. I don't know, sometimes you wish for it, but it wasn't gonna happen, so you just had to go. That's when you're 10-year-old, I mean.
[A 19:43]: So yeah, absolutely, absolutely. Um, did this happen to anyone else, or did you ever— did anyone else ever witness this happening to you, you know, being locked in that room?
[B 19:55]: No, I just do what I say. People, I mean, there's people who probably witnessed it happening to me and all, but yeah, you're a lot young, you can't remember, but it did happen to other people. Used to happen to a lot of people in there.
[A 20:10]: Yeah, of course.
[B 20:13]: That was one of the worst ones.
[A 20:15]: Fife was the worst one? One of them, aye. Okay. And when you say you would be kind of, you know, grabbed or thrown into your room, was there ever any bruises, any handprints?
[B 20:32]: Yes, I was always bruised when they grabbed me and hit me and things like that. It always happened. Okay. You're 10, you're up there, back that long, you can remember certain things but you can't remember it all.
[A 20:44]: Yeah, of course. And did you ever tell anyone or try and get any help because of that?
[B 20:49]: Yeah, I used to tell the night staff and all that, but when you're that young, you don't think they'll believe you when you've been in a home. They just shy me about or just ignore you. Yeah, even the nice ones, they used to say, right, I may borrow and just walk away and things like that. So, okay, you end up going like this, you end up seeing the hank of their arseholes. Yeah, yeah, because they used to make you— even if you made a complaint, you just get ignored because you're that young. Okay.
[A 21:27]: So that is everything for Greif. Yes. So I'm now going to move on to Beech Avenue. So I'm going to ask the same question again. What was Beech Avenue? Was it a home? Was it a residential school? It was just—
[B 21:40]: it was like two houses knocked into one. Just a home. It was just like two normal houses and they knocked it through and they won us.
[A 21:48]: Okay. And can you remember how many floors were in this house? 2 floors. And where was your bedroom? Top floor. Okay. Did you have your own bedroom or shared? Own bedroom. Own bedroom.
[B 22:07]: I think there was about 10 people in all or something.
[A 22:10]: In the home? Yes. Okay. What about the toilets? You know, was there— were they shared? Were the showers shared? Well, they're shared toilets, yes. Shared toilets, okay.
[B 22:22]: There's a couple of them, there's a couple on the top, one on the bottom.
[A 22:28]: Okay, no problem. Okay. And what about the food here?
[B 22:46]: It was actually all right, but you can't really remember much of it. Yeah, you're still going to school, you're in there, so you're new to the school, you know what I mean?
[A 23:02]: What about, would you like eat dinner together or eat breakfast together? Yes, you used to do that. Okay.
[B 23:13]: That was actually, Beech Avenue was actually the best one.
[A 23:15]: It was the best one?
[B 23:17]: Yes.
[A 23:20]: Okay. What about hygiene-wise? Was there any toiletries provided?
[B 23:27]: I just cannot remember that, to be honest with you. I just cannot remember, too young. So I just actually liked the home, I thought it was quite good.
[A 23:35]: Yeah, no, that's absolutely fine. What about clothing? Did you go with the clothing that you had from home or were you provided new?
[B 23:42]: Covenants I came to home, right? Yeah. I can't actually remember getting any clues in there. I don't think I was in there that long either.
[A 23:51]: Let me have a little look and see. Yeah, Beach Avenue was about 2 months.
[B 23:57]: It wasn't that long. Okay. Because I left there and they put me on Newfield.
[A 24:02]: Yes, I've got Newfield. That's the next one, just for this one. What about contact with family? Was there still no contact?
[B 24:10]: No, no contact, no.
[A 24:11]: Okay, and what about the staff? What were they like?
[B 24:15]: Actually, it was a guy, a Mr Rankin, and his wife. They owned a fruit stall next to Bell Street. They were actually, him and his wife were actually buried inside.
[A 24:27]: Okay, okay, cool, got that. And what about the other children? Were they okay? Yes, I know someone in from Cherwell, so yes, they were actually all right. You know some of the names? Yeah, yes I do. Can you give me just a couple? It just really helps to solidify the statement is all. There was Elizabeth Campbell.
[B 24:50]: Yeah. Sharon McAllister. Yeah. That was two. And then my brother Kevin, he was in there too.
[A 24:58]: Your brother Kevin was in there too. Is he an older brother? Younger, okay. He's youngest. Youngest, okay, got that. Did anything happen here that you would now consider abuse, neglect, or harmful as an adult? No. No, okay. And I know the question is, what was different about this placement compared with the others? I know you said it was the best one. What made it the best one?
[B 25:28]: The staff are actually very nice. The husband— there was a husband and wife that owned the fruiters as well, but they ran that. So I don't know if you— I can't remember, but I knew Mr Rankin. He used to take us to the fruiters. And Mr— who, sorry? His name is Mr Rankin. I can't remember his first name. The fruiters in that, in Welshgate, were just along the way where I stayed in Paisley. So there's something called Paisley. On the fruiters, and he used to take the fruiters and that, and you just used to help yourself. I remember to see the shed and I just thought—
[A 26:00]: Okay, I'm glad that there was at least, you know, one place that was safe for you.
[B 26:04]: That was the only one, aye. Oh, bless you.
[A 26:08]: I'm going to move on now to Newfield. So I can see that you were there for about 6 months as well. Yes. What was Newfield in a sense of, was it a house?
[B 26:20]: It was not, it was units. There was like 4 or 5 different units because it was a residential home for boys and girls. It was a residential, okay, boys and girls, plus the school was inside.
[A 26:37]: Okay, and how many people were there to a unit? Can you remember it all?
[B 26:45]: That's okay. I'd say 6 plus, wasn't it?
[A 26:48]: Yeah. So we'll go with like just 6 or more to a unit, and you said there was about 4 or 5 units? Yes, there was.
[B 27:00]: They were named after islands: Campsie, South, Iona.
[A 27:06]: They were named after islands. And I've got you down as being in the Campsie unit, is that right? Yes, I was in Campsie and South. Campsie and South? No. Okay. Okay, and what about the units? What did they look like? You know, was there a kitchen, dining room?
[B 27:27]: There was a kitchen, dining room, yes. Couches. Just looked like—
[A 27:31]: the units kind of looked like a house, you know what I mean? Okay. What about your bedroom? Did you have your own bedroom or did you share? I had my own bedroom, yes. Own bedroom. And what about bathrooms?
[B 27:45]: Yes, there was shared bathrooms, yes, for the residents.
[A 27:49]: And what about showers? Was there shared showers? Eh, can't remember, but I know there was baths. I remember that back then. Were they shared baths, so kind of everyone would take it in turns to use the baths? Yes. Okay. What about routines? Was there any specific kind of bathing routine, you know, was it you have to bath in the morning and night, or? No, not really. No, no.
[B 28:10]: Okay, I think it was kind of your choice, if you know what I mean.
[A 28:15]: Yeah, okay. You didn't have a choice? Oh, you had a choice?
[B 28:20]: It was up to you, but nobody ever said to you, go for a shower in the bathroom every day, which I think you should have.
[A 28:26]: Yeah, okay. Um, what about the food?
[B 28:34]: I think it's actually all right, as I can remember, but I cannae remember that much, darling.
[A 28:38]: Yeah, again, it's just one of them.
[B 28:41]: Right.
[A 28:47]: And what about toiletries? Can you remember being provided shower gel, toothpaste, toothbrush? No, I cannae, no. Is that that you can't remember, you weren't given them? I cannae remember. Okay, no, that's okay. I just wanted to clarify that I didn't get that any mistaken. No, I can't remember.
[B 29:05]: Then I got to be about older. I know of it, but no, I can't remember that, no.
[A 29:09]: Okay, no problem at all. And what about contact with family? Was there still no contact?
[B 29:14]: Eh, I don't think anybody ever came to see me in the tube, no.
[A 29:18]: Okay. What about the staff? What were the staff like in this place? Half and half.
[B 29:23]: Half of them were alright, half of them were arseholes. Okay.
[A 29:27]: I don't know what I need to put. No, no, say what you need to say, honestly. There's no— You're all right?
[B 29:34]: Some of them are all right, some of them were just—
[A 29:36]: shouldn't have been there, if you know what I mean. What about the other children there? Eh, it's kind of—
[B 29:42]: some of them are all right, some of them aren't. Kinda, they've probably seen this, they've probably seen the same as me. He was all right, he wasn't.
[A 29:49]: Yeah, well, you're never going to get along with everyone. That's it, kinda.
[B 29:53]: You don't know them, so yeah, you go, ah, fuck you.
[A 29:57]: Yeah. What about any rules? Was there any rules that you can remember from here? No. What about any punishments?
[B 30:08]: I used to get locked in your room and battered and all that in there. I didn't like that place at all.
[A 30:13]: So they would take you to your room?
[B 30:16]: Some of the staff used to hit you and things like that and throw you in your room and things like that.
[A 30:23]: Okay. So I know you've just said that, but I'll ask the same question again. Did anything happen there that as an adult you now consider to be abuse, neglect, or harmful? Yes. And how would you label that?
[B 30:37]: Physical abuse, getting hot and bothered and clearing your room and locked in your room. I haven't done that. I just didn't like the place at all. I just couldn't stand it.
[A 30:49]: Okay.
[B 30:51]: And you've made a complaint, tell staff, as I said to you, you just get knocked. They just ignore you.
[A 31:01]: And who was responsible for the abuse, the physical abuse? Yeah, the staff. The staff. And was there any, you know, was it just a particular set of staff or was it kind of all of them?
[B 31:11]: No, just this kind of, as I said to you, some of them are alright, some of them on me. Yeah, you know, it's not in order. You probably notice that in all your claims you're dealing with someone. A lot of people, some of the staff they like, and some of them they're just no.
[A 31:25]: Yeah. So can you give me one clear example of a time when you were physically abused? What happened beforehand, what happened during, and what happened after?
[B 31:37]: But it's just, just, I can't even remember what happened before that. I remember getting hot grabbed and threw my room and things up.
[A 31:46]: So can you remember where it happened? You know, was it in a communal area?
[B 31:50]: It was in a— no, it wasn't in a communal area, it was in a private bit.
[A 31:54]: In a private what, sorry? Just in a private bit. In a private bit of the unit. And so what did the member of staff do?
[B 32:07]: They actually just grabbed me and And actually punched me and actually threw me on the bed, then locked the door.
[A 32:16]: Did he physically hurt you apart from grabbing you?
[B 32:20]: Yes, he actually whacked me. He actually punched me.
[A 32:27]: And where did that hit? At my face. Okay, and was there a mark after, I'm assuming? Yes, I suppose. And then he locked you in your room? Yes. And how long were you left for?
[B 32:43]: Yeah, a good few hours.
[A 32:47]: And can you remember what happened when you were let out of your room?
[B 32:51]: I was just like, my roommate, quite a nice staff actually, what happened to your face? I said he whacked me, and then all of a sudden, and get caught up a bit, I fail. That's what they used to say. Obviously, a young lady and they're adults, they've got to believe they're adults.
[A 33:09]: Yeah, that's what happens. Okay, now how often did this happen?
[B 33:20]: A couple of times.
[A 33:23]: But it wasn't a regular occurrence?
[B 33:26]: No, it's just Couple of times with certain staff, yes.
[A 33:29]: And did it ever change or become worse?
[B 33:33]: No, not really, no. Just kind of the same people all the time. They just used to hit me and grab me and throw me in the room. Never liked the place, never liked Newfield at all.
[A 33:44]: Okay. Okay. And what was the immediate effect from this? You know, was there still, was there any bedwetting, sleep problems?
[B 33:54]: You're bedwetting, you don't want to go to sleep and then this happens to you. You lie awake all night thinking you've got to clean the hickey and all that as well. Yeah. It's kind of one of the places I like to forget.
[A 34:10]: I just don't like that at all. Yeah, absolutely understandable. Just going to ask really quick, just like I asked with the old one, in Newfield, what were the staff like when you did wet the bed?
[B 34:23]: Yes, some, as I said, some of them used to change it, some of them didn't bother at all.
[A 34:27]: And the ones that didn't bother, was that left to you to deal with? Yes. Okay, and was that so, for example, you would have to change your own bedsheets or go for a quick bath, clean off? Have to go and do it yourself, yes. Okay, and some would help and some just wouldn't? Some of them were alright, some of them Okay, um, did the same thing happen to anyone else, or did you ever witness anything?
[B 35:02]: Yeah, a few people in here now. You've witnessed it? You've not seen it happening?
[A 35:11]: And would other people have seen it happening to you? Yes. Okay. Did you tell anyone what was happening?
[B 35:22]: Yes, I told other members of staff, but as I said to you, when you're that young, they don't believe you. Actually, they don't think I'm as bad as much as you do, you know.
[A 35:38]: And what was different about this care placement compared to the others? Just, just, I don't know what it was.
[B 35:45]: I just, I couldn't take that. I just didn't like it. I couldn't take the voice at all. I just couldn't make it. Some homes you mustn't go around, some homes you don't.
[A 35:55]: Yeah, absolutely. Okay, I'm now going to move on to Balrossie. So just for your knowledge, there is only 2 placements left, so we're going to do Balrossie now and then we'll do Kibble, and then that is everything for the in-depth of each placement, okay? Okay, would you like to take a break at all, or you're happy to continue?
[B 36:13]: No, Marie, I've got a can.
[A 36:15]: Perfect. What type of setting was Balrossie? Was it a residential school or a house?
[B 36:22]: A residential de-listed school. It was— there was what, 1, 2, 3— I think it was like 1, 2, 3, 5 houses. It's actually turned into flats now. It's in Kilmacomb, and Some of the flats are worth a fortune.
[A 36:40]: Yeah, and how long were you in there for? I believe that looks like a year and a half, 2 years maybe. Looks like you were there for about 1, 2— I'm trying to work out— 2 years minus 1 month, right?
[B 36:54]: About 23 months, that's it. Yes, yeah, I remember that because I ain't got no memorable losses because I remember talking to a couple of police officers and they said it was getting renovated on the flats.
[A 37:09]: Wow, okay.
[B 37:11]: And it was a lassie building, so they didn't understand that.
[A 37:14]: Yeah, so again, kind of like what with the rest, what was your daily life? So what was the actual accommodation like? Did you have your own bedroom? No, it was dormitories. Okay, and how many did you share with? 4. And were they 4 other males? Yeah. Yes, it was just boys. Yes. Okay, no problem. I just have to cheque just because sometimes it can be mixed. What about bathroom-wise?
[B 37:51]: It was just a 1-bed shared bathroom.
[A 37:53]: Yes. Was that just shared between the 4 of you in the dormitory, or was it shared between everyone?
[B 37:59]: There was 30 people in there. There was 30 of you? In the one floor, yes. It was shared between us all. Okay.
[A 38:08]: Which I didn't agree with that either. Yeah. Were there showers, baths?
[B 38:13]: There was just showers and urinals and sinks.
[A 38:17]: There wasn't any baths, no. Okay. What about any routines? Was there any specific routines that they kept you in?
[B 38:26]: No, not really. She used to tell you in the morning, "I'm going to shower. If you want a shower, go out." Okay.
[A 38:32]: What about your school? Did you still do schoolwork? School was in Neeples. Okay, it was in there.
[B 38:38]: It was a boys' school, yes. You had to go to school.
[A 38:43]: Okay. What about the food? Can you remember anything about the food?
[B 38:47]: Food was actually quite good, actually. She used to take me, she used to get your dinner. You used to get your breakfast in your dormitory. Okay. And lunchtime there was a big canteen for everybody in the full home. And then at tea time you used to bring your dinner, and then at supper time you bring your dinner.
[A 39:11]: Okay. And were you given like a choice with the food? Was there options, or was it just kind of whatever was given you had to eat?
[B 39:19]: There was kind of breakfast options when you went into the big canteen on time, you'd get up to choice options.
[A 39:26]: Okay.
[B 39:27]: Nighttime and suppertime, suppertime used to get— they used to— that was a good thing about suppertime in Bullrocks. You used to go shopping with the staff. They used to take the boys shopping and you could pick which you liked, if you know what I mean.
[A 39:41]: Oh right, okay.
[B 39:43]: That was quite good. Yeah. Back then it was unheard of. So they used to— we used to go shopping then, but I think that was even just take you for an hour or two or something.
[A 39:55]: So you would go shopping with the staff for the food?
[B 39:58]: For supper time, just no for dinners and lunches, no, just late at night. Used to be yourself at about 7, 8 o'clock. They used to take you shopping, you pick what you wanted.
[A 40:10]: Nice, okay.
[B 40:12]: There was like 12 people in there, 12 or 16 around the dormitory, so you had to— they couldn't exactly get everybody a bit of activity, you know what I mean?
[A 40:22]: Yeah, understandable.
[B 40:24]: Back then, you're young, it was— when you're young boys, it was like hot dogs and burgers, chips. That was the main thing.
[A 40:32]: Yeah. Okay, and how was— what was the staff like in there? Was it half and half?
[B 40:45]: Some of them were alright, some of them weren't.
[A 40:47]: Yeah, just the same as before. Ah, yeah, it's kind of—
[B 40:51]: some of them are nice, very nice actually, some of them are, and some of them are just assholes, basically.
[A 40:58]: Yeah, fair enough.
[B 40:59]: Keep saying that about people, you know.
[A 41:03]: No, you're all right. I'd rather you were honest. What about the other children? Did you get along with them?
[B 41:10]: Eh, half and half. Some of them not. Some of them I didn't know. You've been in a dorm before. The 4Es used to stick together, if you know what I mean. Yeah. And then there's 4 and there's 4. You're stuck between the 4Es, if you know what I mean.
[A 41:26]: Yeah, so you kind of had no real choice but to try and get along.
[B 41:29]: Well, you kept together because it was actually just, it was just a joke, to be honest with you. I didn't understand it. So it was like 40 hours in a room, we go in, well, you tried to go in, but you didn't get a choice. You were in a room and they used to just, when you're in here, that's it. Yeah. And then there was their boys in another room you used to like, and then there were boys in another room you didn't like. So they could make it that way, it's not as if they could say like you didn't get in there. Yeah, absolutely. You'd love to chew it, chew your end, if you know what I mean.
[A 42:00]: Yes, of course. Were there any rules in Balrostie that you can remember? No, no. And what about any punishments? Ah, there was punishments.
[B 42:12]: I used to get locked in your room and a few of the guys in there that I still know who they are, they used to hit you and throw you about and lock you in your room and all that, didn't they? A lot of them in that Balrossie are just going to like them.
[A 42:25]: The worst thing about Balrossie was the teachers were the worst. Really? Okay, we'll get into that in a— I'm just— because I'm going to pop that into the other box in our note sheet, which is about the abuse. So I would ask, you know, did anything happen there that you would now consider abuse to be? Sexual, physical, emotional, or neglect? Which of those would you say happened in Balrossie?
[B 42:45]: Physical and neglect. Because there was a few of them that used to hit you and throw your boot and batter you and lock you in your room. And the teachers, some of the teachers that used to go, they were worse than the actual staff you dealt with when you were in your dorm. Yeah, you can actually handle that. Yeah, I can basically, you can actually handle your heat even though you have a really cold kidney. You know what I'm saying? Yeah. You'd love to bump into them outside.
[A 43:17]: Right, yes. Can you give me one clear example, so one clear time where this physical abuse and neglect happened?
[B 43:25]: Happened a few times in there. A few times?
[A 43:27]: Can you give me like one really key one that you'll always remember?
[B 43:32]: I was in the shower and I was refusing to go to school to get a shower and the guy just bounced my knee straight up the tiles in the shower. And actually just battered me and then told me get a shower and just walked up.
[A 43:45]: And was that a teacher or a staff member?
[B 43:48]: That was a staff member.
[A 43:49]: And did you say you hit your head off the tiles?
[B 43:52]: Yes, both my heels right off the tiles in the shower and told me get a shower on that. Then I was refusing to go to school and get a shower. I remember that, and I didn't actually know the guy's name.
[A 44:02]: So what was his name?
[B 44:05]: Derek. I can't remember his second name.
[A 44:07]: Derek. That's okay, it's good.
[B 44:09]: He bounced my head right off the tiles in the shower and told me I'd get a washing or that.
[A 44:16]: He told you you would get a lashing? A wash.
[B 44:19]: A wash. A lash.
[A 44:20]: A wash. Okay. Yes. And did he do anything else other than bounce your head off the shower tiles?
[B 44:28]: I just grabbed me before, told me that Yeah, I showed up, we were going to school.
[A 44:34]: Okay. Can I ask when this happened? Were you in the— was it in the shower room? Yes. And were you clothed?
[B 44:42]: Yeah, just my pyjama bottoms on. Okay. I remember it well.
[A 44:50]: It might sound silly, but for the, you know, the— not the truthfulness, but for the redress to really understand this, can you remember what, even anything about the pyjama bottoms? You know what colour they were? They were blue. Did they have any patterns? No, just blue. Okay, no problem. And what happened after that? You know, was the bruising— was there any marks?
[B 45:15]: Ah, there was bruising and fear and things like that. I just got a shower and get ready and went to school because I didn't know how to deal with the guy again because he was just— he was a moron, just evil.
[A 45:34]: Mm-hmm. Okay. How often would this happen? Was it, you know, was the abuse a daily thing, or, you know, every now and then a thing? Every now and then, yes. Every now and then, okay. And did it ever change or get worse?
[B 45:51]: It changed for the staff. It wasn't the same staff. It was different staff at times, aye. Okay. Okay. The only thing I liked about Bullrossie was the food. That was it.
[A 46:09]: Would you say the food was better than any other care setting?
[B 46:13]: Eh, no. Okay. Because I've not got to the last one yet.
[A 46:19]: Okay, go on then. I can't wait to hear about this full English breakfast.
[B 46:24]: That was one of them. Kemble was the best one.
[A 46:27]: Was it?
[B 46:28]: Even though people say, even though a lot of people have bad things to say about it.
[A 46:33]: Okay, so what immediate effects did you experience while in Balrossie? So, you know, again, pain, injury, fear, shame, sleep problems, bedwetting? Yes, all. All of it?
[B 46:44]: I couldn't wait to get out. I just hated the place.
[A 46:48]: And what about And with, am I on Balrossie? Yes, Balrossie. What about with Balrossie with the bedwetting?
[B 46:55]: Yes, I used to do that quite a lot, yes.
[A 46:57]: And what would happen in this institute for that? You know, were the staff helpful? Were they not?
[B 47:02]: No, you had to do it yourself because it was a dormitory. That's what dormitories were like. You had to change all your own beds and things like that.
[A 47:11]: Was there ever any comfort from staff?
[B 47:13]: You know, "Oh, it's okay." No, yeah, some of them were alright, as I said to you. Yeah, some of them are nice and some of them— you see, you probably notice that yourself with people when you do interviews. People probably tell you some of the staff are brand new, some of them are mummin'. You'll probably notice that a lot.
[A 47:27]: Yeah, and it's always the bad ones that people remember the names of, never the good ones. Well, I say good ones, I say good ones, but you know, I remember a lot of the names of the good ones that I like. Can you give me some of the names that you remember?
[B 47:44]: I can remember last names, I can't remember first names.
[A 47:46]: First names is perfectly fine.
[B 47:48]: One of the good ones when I was in Bulrushy was a guy called Jimmy McWilliams. Okay, he stayed in Johnstone. He was a very nice man because he ended up coming to Kibble. Okay, another guy called Thomas Shorty, he was, he was a mate in Bulrushy. He was brand new, he came to Kibble as well. He came to He ended up in my night shift in Kibble as well. Oh God. You end up remembering half of them and then you go, ah, that's her second name, you kind of remember.
[A 48:21]: Yeah, what about, apart from Derek, can you remember any of the other bad staff members' names?
[B 48:27]: Yes, there was Charles Horne. He was a teacher. Yes, Charles Horne. Yep. And Thomas McCallum, he was, they were the head, they were two of the head teachers in the place. They were They were famous for hitting people in Bullrossie. I remember the two of them well. I don't know if they're still alive or not, but they were two— Thomas McCallum and Cheryl Thorne. Cheryl Thorne was the headteacher in the school. Thomas McCallum was the headman.
[A 48:57]: And they were the ones who were quite well known for hitting people? Yes. Did they ever hit you? Yes.
[B 49:07]: They were two main man in Cabell, Bull Roche. You probably hear the names quite a lot if you're dealing with people from Bull Roche.
[A 49:15]: We do see a lot of names constantly popping up, yeah.
[B 49:19]: If you're dealing with people from Bull Roche, they were two main mans.
[A 49:24]: Yeah. Did you ever tell anyone what was happening in this one?
[B 49:29]: Yes, but they're the head teachers and things like that, so you're not going to believe them. Used to tell your kids, you used to tell your staff, you used to get ding dong, ding dong. Yeah, just to get knocked, because they were the head teachers. They were the teachers in Morrosey, they were the worst. Apart from that guy, I can't remember his second name. I know he's staying in Wrentham next to me just now, but I can't remember. Okay.
[A 50:01]: So now let's move on to Kibble, shall we? So I have— is there anything else you want to say about Balrossie? No. No? Okay.
[B 50:10]: I'm glad it's shut. Yeah. So we just go through the other 3.
[A 50:18]: Okay, so let's move on to Kibble. So I have you being down in Kibble from 1997 to 1998? Yes. What was Kibble? Was it a residential school? Was it a house?
[B 50:35]: Boys' school, yes, residential.
[A 50:44]: Okay. And again, what was it like? Did you have your own room? Yes, I had my own room in Kibble, yes. Own room, okay. Was it a big house that you stayed in?
[B 50:56]: It is flat units, it was like dormitory units, 4 separate units of us in Kibble.
[A 51:05]: Okay, 4 separate units. What about routines, was there any particular routines there that you can really remember?
[B 51:11]: Yes, you had to be getting a minute to try to get on the showers.
[A 51:15]: Sorry, could you say that again for me? I'm just getting a bathroom. Oh, no problem.
[B 51:22]: I had a wee bit of tea and a couple of Weetabix. Couple of Weetabix, that's all. You had to get up in the morning, you got to shovel and all that and things like that.
[A 51:29]: Was there a specific time you had to wake up there?
[B 51:32]: I guess you had to go to school because the school was in the place.
[A 51:36]: So what time would you wake up if you can remember?
[B 51:39]: Eh, half 7, quarter to 8 roughly.
[A 51:42]: Yeah, okay. So I had to be at school for 9.
[B 51:45]: Then you had your breakfast and you had to get a shovel and things like that.
[A 51:54]: Okay, did you have a school uniform? Just your own clothing. Own clothing, okay. And were you ever provided any clothing?
[B 52:02]: Yes, you used to get a bus ticket. Yeah, yeah, pretty cool. Like a grant? I used to get a grant in there. Yeah. I can't remember the names. I know the names, but I can't remember what they're called. They used to take you shopping and that.
[A 52:20]: Were you allowed to buy kind of with that grant whatever clothing that you wanted, or was there kind of rules surrounding it?
[B 52:26]: No, you could buy as long as it wasn't football clothes. You could buy what you wanted if you wanted.
[A 52:36]: Okay. What about the food in this one? Could be nice, yes. Yeah, were you given choice?
[B 52:45]: Yes, very good choice.
[A 52:52]: Okay, did you eat meals together? Yes.
[B 52:58]: Where? Okay.
[A 53:08]: Um, what about the schoolwork there? Was the school okay? Yeah, yes, it was quite fine.
[B 53:14]: It was only a class and things like that. It was actually all right.
[A 53:17]: Okay. And any contact with family?
[B 53:22]: Yeah, I think sometimes my mom phoned, but she used to phone and she was drunk, and I used to tell the staff, don't answer her. But no, I don't think— did anybody ever come see me in Liverpool? I don't think they did. I never really had much contact with family, and I used to go and see my gran and that, and my other gran, when I was in Kibble. Used to go for day visits, and just used to— Kibble was just along from my house at the time. Okay. Still there, fair enough.
[A 53:49]: Yeah. What about the staff? Was it just, again, half and half?
[B 53:54]: Yes, it's half and half, but most of them are actually alright now.
[A 54:00]: Okay, what about the other children?
[B 54:03]: Kinda, you like some of them, you don't like some of them.
[A 54:11]: Okay, and was there any rules?
[B 54:19]: Eh, no, not really. There used to kinda, there was a few that I asked could you bring her in, but nah, used to, had certain rules but not many, no. And what about any punishment?
[A 54:30]: No, that's kind of—
[B 54:31]: actually, kibble was actually all right, even though you've probably heard a lot about it. I actually liked it.
[A 54:36]: Well, people had different experiences, you know. There's always going to be that people might say that, um, they had the best time in Ballarat, but it wasn't for you. It was just, you know, it's just all different, isn't it?
[B 54:50]: I think that I actually wanted once Last time Paisley and Kibble was always known as a place that people didn't like to go. I actually liked it.
[A 54:58]: Yeah, so there was no punishments, but was there anything that happened that you would now as an adult consider to be abuse, neglect, or harmful in a form of sexual, physical, emotional, or neglect? No. No, okay.
[B 55:14]: I knew a lot of the staff in Kibble as well.
[A 55:16]: You didn't like any of the staff?
[B 55:18]: I said I knew a few of them, right?
[A 55:20]: Oh, you knew a few of them?
[B 55:22]: Yes, it was just kind of— Paisley's not that big, you know what I mean?
[A 55:25]: Yes, he said it was Timmy Williams and Thomas Shetty.
[B 55:30]: Right, Thomas Shetty, he was an expert. I knew a few of the staff when I'm in the cab, I met a few of the staff and I still speak to a few of the staff when I'm out and about, having a pint and things like that.
[A 55:39]: Yeah, okay, do you know what, maybe that's helpful.
[B 55:44]: I know a few of the staff in trouble with time-based limiter. I speak to them regularly because they're nice and they speak to me.
[A 55:51]: So yeah, you can't have been a bad kid then, can you?
[B 55:55]: No, actually, years ago a lot of people had bad things to say about the company. When you first get told that you can sit there, you go, ah no, not the kettle. Yeah. And you come back, you get in there and you go, ah, it's not that bad.
[A 56:06]: Yeah. Was it a secure unit?
[B 56:13]: No, it wasn't then. It's new.
[A 56:15]: It's kind of mixed. Ah, okay, okay.
[B 56:18]: It used to be just boys, but now they've got lassies in it, and it's a secure unit now. I mean, it's kind of one of the richest homes in Scotland, I think.
[A 56:30]: Yeah, okay, I get what you mean. Was the bedwetting still happening in Kibble?
[B 56:37]: I mean, you bet they're not much, because you've got You felt safer in there, if you know what I mean.
[A 56:43]: And if you did wet the bed, what would happen?
[B 56:46]: They just tended to say, well, actually, some of the staff are alright, and you said to them and all. The staff are actually alright, a lot of the staff in there.
[A 56:57]: Okay. Did you have any problems sleeping in Kibble, or were you okay? It was alright.
[B 57:04]: The first couple of nights, you go, ah, no, it's kind of, because you're in a strange place, but after that, no, it was alright. As I said, yes, that was probably the best place I've been.
[A 57:16]: Yeah, and I would ask, you know, did you try and tell anyone or get any help, but it doesn't sound like you needed to.
[B 57:26]: Oh, Kibble was actually pretty, pretty good advice already.
[A 57:31]: In a few words, can you describe Kibble to me, like how you felt there? I felt safe. Yeah.
[B 57:38]: And that was the first time in a long time I felt safe when I was in a kibble, because it wasn't exactly the way people made it out to be. A lot of people made kibble look bad years ago. Yeah. But it wasn't. But as you were saying, everybody's got their own experience.
[A 57:54]: Well, there is a lot of kibbles as well. They've got stuff everywhere. So the Glasgow one might have been really awful, and then the Paisley one wasn't too too bad, you know what I mean?
[B 58:03]: Oh, when I was in the home zone, they only had the people. Oh really? Right, Kibble's opened up.
[A 58:10]: Look at hostels, they'll get Glasgow and stuff, haven't they?
[B 58:15]: This point, they'll get Shields and St. Mungo Football Club and all that as well. Yeah, so I never had all that, never had all that when I was in there.
[A 58:24]: Not too bad then. Is there anything else you'd like me to add down for Kibble? No, Kibble was okay.
[B 58:31]: I know it's a bad thing to say something, I'm not claiming compensation, but Kibble was— there's no point lying— Kibble was actually nice.
[A 58:39]: Yeah, that's fine.
[B 58:40]: I actually liked it.
[A 58:42]: Just because you liked one of your five doesn't mean the rest were great. You're allowed to have— and I'm quite glad that you would have had that last one being that kind of a safer place. It must have been such a relief being in there.
[B 58:54]: It was, it was actually, I was quite happy being in there. It was actually, it made me feel safe getting there.
[A 59:01]: Well, that's all that we would want for you, to feel safe, so I'm quite glad. And I'm the one who's doing your claim and telling you it's okay to have had a safe place, okay? That was it. Yeah, so I'm just going to quickly, before I move on, is there anything else that you would like to add for grief that you might have remembered?
[B 59:19]: No. I was too young to remember anything.
[A 59:21]: What about Beech Avenue?
[B 59:24]: Eh, no.
[A 59:26]: Newfield? Nah, I hated the place. Yeah, and Balrossie?
[B 59:33]: Hated that as well.
[A 59:34]: Okay, so what I'm going to do now is I'm moving on to the next section, and this is about all of the care settings overall, not just one or two. Okay, it's all of them. So across all of the placements, what were the names of the main people responsible for your abuse? The names? Yeah, so I'll just go back through really quick actually, because you gave me most of the names, didn't you? So I'll just— I'll go in and I'll copy and paste them through because I don't feel like we need to re-go through them.
[B 60:07]: Ah, there was 3 main ones.
[A 60:10]: Yes, so I've got Derek, Charles and Thomas? Yes. Okay, are you happy for them to be the only names that we put on, or is there anyone else who you would like to be named? No, that's it. Okay, I also want you to be aware that none of these people will be aware that you've said their names, okay?
[B 60:28]: It's just gonna be—
[A 60:29]: yeah, well, fair enough. Some people panic and they don't want it, but it's fine. No, you're not, absolutely. Were other children affected, and did you witness abuse or harm to anyone else?
[B 60:45]: Yes, I witnessed abuse to a few people I was in homes with. I think a lot of people did.
[A 60:51]: I think that happens.
[B 60:52]: I think you've probably heard that a lot. You witness a lot in your own homes, especially when you're young, because even if you're that young, you don't get believed. I don't care what anybody says, you don't get believed.
[A 61:02]: Yeah, I think that's how they brought out this redress because of Yeah, definitely. And is there any children who you witnessed or witnessed you being abused whose names that you can remember at all? No. Okay, no worries at all, don't worry. Why do you believe that the local authority should have been aware of what was happening?
[B 61:25]: They should have been aware. I think a few of the homes I was in, like Barossie and Newfield, I think the local authority was aware of it. But they couldn't approve it. So I know Balrossie was actually under investigation, I know Newfield not, but I don't think they could in the grave. I don't think, you know, local authorities, like, they can't approve things they don't deal with.
[A 61:47]: Yeah. Were complaints ever discouraged, ignored, or punished? Nope. And were you ever moved, threatened, or disbelieved because of these complaints?
[B 62:10]: Threatened? Aye.
[A 62:11]: And what were you threatened with?
[B 62:13]: Well, the staff threatened you to leave, but they kind of threatened to be near disciplinarian.
[A 62:21]: Okay. Have you ever reported the abuse to police, an inquiry, a professional, or any authority?
[B 62:29]: Reported it to a couple of the staff, but you only believe. Never reported to police because that was a staff responsibility, reported police back then.
[A 62:36]: Okay. Why did you move between the different placements, and were the reasons ever explained to you?
[B 62:44]: No, they weren't never explained. They just kept moving me, which I didn't like because it's just— we get moved about too much. It shouldn't have happened. Obviously you're not going to have a settled life if you keep moving. Yeah.
[A 63:08]: Did you ever run away, refuse to return, or ask to be moved?
[B 63:14]: That'll be quite a few times, yes.
[A 63:20]: And what would happen when you ran away?
[B 63:23]: I ran away and tried to run away from Bellrossie and ended up, me and 5 other boys running away from Bellrossie in my pyjamas and actually got to Kirkmaccormick, Port Glasgow and got on a train and actually came to Belkisley, Port Glasgow, in the train in my pyjamas.
[A 63:40]: So you ran away from Bellrossie in your pyjamas? Yes, me and 5 other boys. Hopped on a train? Yes, to Glasgow.
[B 63:51]: That'll be in the police report, because it was— everybody used to talk, there was 5 of us, me and 5 others. We left Kilmacon, Kilmacon, Port Glasgow's about 68 miles to Kilmacon, and they end up leaving Bullrosey because they didn't like it and end up getting on a train at Port Glasgow, Port Glasgow to Ferguson, and went to my auntie's in Ferguson.
[A 64:16]: Were the police the ones that caught you and returned you?
[B 64:19]: Yeah, police picked us up and took us back to Bullrosey, yes. There should have been a police report.
[A 64:25]: There probably is. I'll have to double-check that one.
[B 64:27]: It's got to be because they were in my pyjamas and hoosecoat.
[A 64:32]: Why did you run away?
[B 64:33]: Just didn't like the place. Just didn't like it. We ended up leaving it and then we got returned to the place at about 5 in the morning or something like that.
[A 64:43]: And what happened when you were returned?
[B 64:45]: No, I just totally go to my bed and then they get me to get up 2 hours later for school.
[A 64:50]: Right, okay.
[B 64:51]: I remember that, it was just one of the things that you think about it now, you say that was quite funny, that.
[A 64:59]: I shouldn't laugh, but I think it's the thought of 5 kids in their pyjamas getting on a train, nobody asking any questions.
[B 65:08]: Nah, they just let us on the train, that's it.
[A 65:10]: I think that's the part that got me a little bit because I think the first thing I'd do is, why are you in your dramas?
[B 65:17]: Well, that main ticket wasn't written to Morris. The train got wrecked, the cart they were in, and they got off at St James's next to Ferguson and walked all the way to Mantis' house, and then Mantis grasped at us and pulled the poles, and we got picked up. There's got to be enough police support because they picked up my pyjamas, no? There's got to be there somewhere.
[A 65:43]: Yeah, there should be. What age did you leave the care system?
[B 65:49]: 16 and a half, 17, roughly.
[A 65:54]: Okay, and what were your circumstances after? So where did you go once you were released from care?
[B 66:00]: I went to my gran's for 2 months and then I didn't like that and I got my own house. So I've stayed myself since I was— before I was 17. I've maintained since then. No support after I left. There was no support? No, I think you should have been supported when you left here.
[A 66:20]: I would have to agree, especially when you're—
[B 66:23]: I was about 16 or so. Yeah. And you think there'd be support there for you. Nah, there wasn't any support, just basically when you're that age, get to fuck and just that's you. No, there's a lot of support now in your wee care.
[A 66:38]: Yeah, so I'm now going to move on to the next section, which is all about the impact on your whole experience. So it is going to be, you know, how the combined experience has affected you. So how did the experience affect you at the time in a way of such as your safety, your trust, your confidence, your sleep, behaviour, education, relationships, or your ability to speak up?
[B 67:04]: That's kind of, that's them all. It sticks really in your brain. It's kind of mentally, you know, it's always in your brain. You just sit and think about it. That's why I drink as much, because you just can't even no think about it when you were young. Yeah, it's kind of just one of the things you wish you could forget, but you can't.
[A 67:34]: Yeah, I've got that.
[B 67:36]: It's mainly mentally now, because you're older, it just sticks with you constantly.
[A 67:42]: Yeah, so that is actually the next question. So how has it affected your mental health? Things such as anxiety, depression, trauma symptoms, panic, flashbacks, nightmares, self-harm, or suicidal thoughts?
[B 67:55]: Yes, flashbacks and nightmares and things like. Yes, that's kind of— that's funny, the main things that people don't understand about it. That's kind of— you do get flashbacks, you get memories, you get mental health problems, things like. It sticks to you constantly.
[A 68:13]: Have you got any mental health problems, Patrick? No, none. Non-diagnosed? Just alcohol. Just alcohol, okay.
[B 68:21]: Like, came back, that's a pinkle.
[A 68:25]: And would you classify yourself as alcohol dependent or an alcoholic? Alcohol dependent. Alcohol dependent, okay. I get medication off the doctor for it. Okay, no problem.
[B 68:37]: For my stomach, because I've damaged my stomach leaning into the drink over the years.
[A 68:42]: Was there ever any substance abuse? No, I've never took drugs.
[B 68:48]: Okay, never even thought of it. I don't even think I've ever smoked a joint, to be honest with you.
[A 68:55]: Fair enough, that's the best way, isn't it?
[B 68:58]: I know, that's kind of— yeah, when I stayed in Birkdale Park, it was kind of a bad area back in the '90s for drugs and hanging about, but I never even took a necky, mind.
[A 69:13]: Um, what about any self-harm or suicidal thoughts?
[B 69:18]: I've had suicidal thoughts, aye, but I've never self-harmed, no. Okay.
[A 69:26]: Okay. Do you take any medication for any kind of sleep problems? I've got—
[B 69:33]: I take sleeping tablets, but that's far. Causing my sciatica in my back and my leg. I get sleepless nights a lot. Okay.
[A 69:42]: How has your experience in care affected any relationships?
[B 69:48]: I don't really have relationships, no. I've not got much friends either because I don't really trust much. I'm kind of a loner, and that's kind of— that affected me being in homes because you don't know who to trust.
[A 70:02]: Yeah.
[B 70:04]: I think I've got one close pal and that's about it. And at my age, at 44, you think you're for funnels.
[A 70:11]: Yeah. What about intimacy? Has it ever affected— has your experience ever affected your ability to be intimate with someone?
[B 70:18]: Not kind of. I've not really been intimate with many people, to be honest with you, kind of. Okay. I've had a couple of relationships, but I don't really tell them that much, you know what I mean? I think that you keep it all to yourself. It does affect you because some of the women you go out with you don't really tell us nothing, you don't say nothing. So sometimes you're better off just keeping things to yourself. Yeah. You don't tell anybody about your physical abuse and all that, I've never really done it, no.
[A 70:48]: Yeah. What about your— obviously you said that you can't really trust people. Would you say that trust is one of the biggest things it has affected? Yes. Yeah. And what about any isolation? Do you ever find yourself isolating yourself?
[B 71:03]: Yes, I kind of— I don't really do much. I'm kind of a hussy person. I'm kind of— I'm not a socializer. Okay. I'd rather sit in the house with 10 cans and don't speak to people. And that's part of the reason.
[A 71:21]: Yeah. And what about your confidence?
[B 71:25]: Confidence is low at times. It's not great, my confidence, but as you know, your confidence, sometimes it's good, sometimes it's bad.
[A 71:34]: Yeah, it can always flip, can't it? It's up and down. Aye. Yeah, okay. Is there anything else you'd like to say about the effect it's had on relationships, any friendships, anything like that?
[B 71:47]: It's just isolation, basically. Cause it is. It's just a joke. Actually, I know it's a bad thing to say, I think care homes should be shut. Well, back in the day. I don't know what they're like now, right enough, but I've heard a lot of good things about care homes these days.
[A 72:05]: Well, you kind of question why now. Right. How has your overall experience affected your education, your work, your opportunities, finances, housing, or day-to-day stability?
[B 72:20]: It's kinda affected them all because I kinda don't work and things like that.
[A 72:24]: You don't work?
[B 72:25]: I'm on disability, aye. Okay. It affects your confidence actually. It's kinda sticks in your head and I've tried working a couple of times and then things just come into your head and you end up going, "Ah, I can't do bother with this, I just wind me head." Sometimes you depress yourself there thinking about it. Yeah. And then there are times you're all right, if you know what I mean. It's kind of—
[A 72:49]: No, I understand.
[B 72:51]: I'd love company, to be honest with you. I've had a couple of relationships and sometimes the woman go out and you don't look happy, and then at times you look happy. It's just— I think it's— I don't know what it is. It's just 50/50.
[A 73:02]: I think it just comes and goes. Yeah, yeah.
[B 73:04]: It's always there.
[A 73:05]: It's not going away, I don't think. Mr Patrick, is there anything that triggers you? Any places, smells, authority figures, institutions, or situations that you would avoid because it triggers you?
[B 73:18]: Well, I don't really get much, so I think I don't really know that answer to that. I can't really answer that one.
[A 73:22]: Yeah, no, that's okay. You don't have to.
[B 73:25]: I don't like being in private places like councils and institutions and things like that. I don't like that. I don't even like going to my doctor's because there's a lot of people about. These are my doctor's phones, mate, because I think I told them I don't like coming to surgeries.
[A 73:44]: So would you say that you avoid contact?
[B 73:47]: I avoid contact with people, yes. I think that's in my heart, mate.
[A 73:54]: And do you avoid contact with people because of what you went through or because of the aftermath?
[B 73:59]: Could have went away through and after myself. Yeah, I think that even my pal says to me, you need to start getting out now. And you don't, you don't tell people anything that happens to you. So yeah, I'm quite happy you've been on. That's all you do.
[A 74:14]: Okay, what impact has this experience had on your life overall?
[B 74:21]: I've not got a life basically. To be honest with you, I've not really got a life. My life is basically a loner, been in the house myself and kind of keep myself to myself.
[A 74:34]: Yeah.
[B 74:35]: Everybody else has got a life, they go out and socialise, things like that, but you don't want me. I don't know what it is, I don't know. I was kind of hoping it would go away, but no, it's not.
[A 74:46]: What if, so how do you, what do you think would have been different about your life had you not have been in care?
[B 74:54]: I don't know, I think maybe if I was in care, I would have had a career or had a family or had a normal life, but no, I've not got any of that. I might not, through the care settings I'm on. Yeah. I've not got a family, I've not got a career, I've not got anything like that. I think if I was in care, this You sit and think to yourself, I might have had a life. No, these days, no, you've not got a life. Yeah.
[A 75:27]: Have you ever received any counselling, therapy, mental health, addiction, GP, hospital, or professional support? No. Okay.
[B 75:37]: As I said, you don't tell people, you keep it to yourself. It's another thing that a lot of people don't get out of the kingdom. Sorry, you talk to your lawyer, I think. Yeah, they've got to keep themselves private and confidential.
[A 75:50]: Yeah, there's nothing— there's no judgement about it. People, you tell who you want to tell, and if you don't want to tell anyone, you don't need to. Nobody's— there's no force in you to tell anyone, do you know what I mean? You don't need to. I know it's your business.
[B 76:04]: I don't tell anybody anything, and that's why I'd love to have been able to speak to people now, but now you can Well, I appreciate your bravery speaking to me about it.
[A 76:16]: It helps and it means a lot that you've trusted me with it. Have you ever been diagnosed with any relevant health conditions or taken any medication? I take medication just now. Yeah, what medication is that? Amitriptyline. And is that your sleeping tablets?
[B 76:39]: No, that's sleeping tablets to help your mouth.
[A 76:42]: Okay. Any other medications, or is it just the amitriptyline and the sleeping tablets?
[B 76:47]: Quite a few. Some of Aston. Okay. And then there's Cocodamol.
[A 76:59]: Yeah. I used to take that.
[B 77:07]: And my Loxican.
[A 77:14]: Okay, I'll just leave them in there for now. I'm sure we'll have on your GP records all of your medicines. Yeah. Are you receiving support now? No. No. Okay. Is there any sibling, relative, friend, partner, or professional who you would like to provide a supporting statement for your claim?
[B 77:40]: No, I don't. I've not told anybody. I've not said to anybody about it.
[A 77:44]: Yeah, okay.
[B 77:45]: I spoke to the advice, they kinda said if you've not spoke to anybody, first thing I'll ask is kinda especially your boss.
[A 77:54]: Yeah, so I'm going to ask you the last couple of questions now, so we are close to the end. So why are you applying to the Scottish Redress Scheme, and what would you like to come from telling your storey to the Scottish Government about what you went through?
[B 78:08]: I'd like them to deal with what happened back in the past and actually accept responsibility for no doing enough to help young people in care. Never really done nothing to help people in care homes back in the day. I think there should have been something there, but they didn't do that here at the care homes in Baroda, did they?
[A 78:34]: Yeah. And what would you like to come from, like, telling your storey? Like, where— what do you want people to know from telling your storey?
[B 78:43]: I want them to know what happened back in the day, and I don't want people just to ignore what happened back in the day, because a lot of people just ignore it. Go, 'It happened back in the day, but it's the past.' It's not the past. It's not the past for people that suffered it.
[A 78:55]: Yeah, absolutely.
[B 78:56]: It's actually— it's in the future. It's still in their heads, and it's still in— I know a few people in homes that have been homes that committed suicide through all this and all that. Yeah, that's actually— I don't understand why people say, 'Oh, that was years ago, just ignore it,' and all that. It's just— it's not something you can ignore.
[A 79:12]: Yeah.
[B 79:15]: It's there on some people's memories, that's what it is. Yeah.
[A 79:26]: And what would acknowledgement mean to you? So what would the Scottish government acknowledging what you went through mean to you?
[B 79:32]: It'd mean a lot if you get an apology off them and admitted that the care homes back in the day, when they should have been, it shouldn't have been happening. There should have been rules, there should have been people checking up in care homes they should have been hanged down the tear holes back in the day. I'm glad it should have happened back in the day.
[A 79:49]: Yeah, see, they should have been monitored more closely.
[B 79:53]: I just want the Scottish government to take responsibility, but I think when I'm bringing out the red vest map, they're taking some kind of responsibility, but they're not taking it all. They're just saying, we'll give you compensation, that's it. Yeah, and it's and we'll get an apology. I don't think that's enough. I actually think they should have done something back then. It's just politicians and governments, they just— they don't care about the public. They never have.
[A 80:25]: Yeah. Is there anything else that you would like Redress Scotland to understand about what happened or the harm that you lived with?
[B 80:43]: I'd like them to understand what happened, completely. I hope it doesn't happen to other people. It's running behind me, it's mentally invasive, it just stays with you, it just doesn't go away. I think that's why they brought Redress up, because the Scottish government knew it was wrong and they brought that up. I brought that to you people for conversation.
[A 81:02]: I don't think conversation's enough. No, it's nowhere near justice.
[B 81:08]: I don't think you've got to obey the conversation. I mean, that's just— it might make your life a wee bit happier and make you better and that, but it's not going to bring back your youth and your young and maybe your future and that.
[A 81:20]: Your future's basically fucked, if you know what I mean. Yeah, I don't think they understand that.
[B 81:27]: I think they're just saying we'll give you compensation, that's it. We'll give you an apology, that's you. That's it, belty, that's you. I don't think that's enough, man. No, I think it should have been dealt with years ago. I think it was 2000, was it 2017? Yeah, they did this scheme, that should have been years before that. Absolutely. And dealt with before that.
[A 81:54]: Is there anything important that we haven't covered today? No, I think we've covered quite a lot. Yeah, is there any—
[B 82:01]: I've spoken for much of years.
[A 82:04]: Well, do you know what, I'm glad that you were able to do so with me. It's just, it's me, I just make people feel really comfortable. Is there any wording that you would like to have handled carefully? No. No, okay. How are you feeling?
[B 82:18]: I could see a lot of phone numbers, but I just couldn't.
[A 82:21]: You should not. Tell them you've changed your mind.
[B 82:25]: I'm not really a hater. I don't like swearing much. I'm not a big swearer.
[A 82:30]: No, only when necessary, eh? I know, Celtic's playing tonight. You've just signed that Alex Oxlade-Chamberlain, haven't you?
[B 82:42]: He's been there for the last year. He's been there over a year now.
[A 82:45]: I thought it was only a couple of months. That's how far behind I am.
[B 82:49]: He signed last— when did he sign? I don't know, just now? August? Oh, was it? Oh God. He signed in January. Ah. A year's deal. A year's deal. They just give him a new year's contract.
[A 83:04]: Was it? Yeah, you won the last cup, didn't you?
[B 83:08]: I won the last one, won the weekend off.
[A 83:10]: You're doing pretty well for the start of this season. Not so much. That's a good point. No, I like the football. I try and keep up with a bit of it.
[B 83:23]: My favourite player years ago when I was young was Alan Shearer. I liked him. I'm from Newcastle. I loved Shearer. Shearer was brilliant. He played with Chris Sutton at Blackburn. He was— Yeah, he did.
[A 83:36]: Chris Sutton played for Celtic, sure. Yeah, Shearer was good. I liked them, Shola Myobi. He was good. He was good, yeah.
[B 83:46]: One of the best players with Newcastle I've seen ever was Faustino Asprilla. Yes, yeah. Him and Genoa were brilliant. Yeah, yeah.
[A 83:56]: I mean, I think they were— we have had some good teams, but this, this, I think this season is going to be a struggle. I know, that's why I'm a bit gutted. I'm not clutching on straws to this season, I'll tell you that.
[B 84:11]: Sold Tonali, sold Guevara, sold Isaac last year, sold Gobert to Barcelona. I know, sold about 300+ million pounds worth of players.
[A 84:21]: Yeah, and haven't even bought anyone proper yet. I know. I've bought someone actually, bought someone from Benfica.
[B 84:28]: Ah, a right-back. Yeah. The guys that own Newcastle are richer than Man City.
[A 84:34]: Can't spend it though, can we? I know. It's all this financial fair play, but it's not fair, is it?
[B 84:40]: Well, if we just sell a few of our players, I think we'd be able to spend that.
[A 84:44]: Oh, you'd like to think so, wouldn't you? But apparently not. So we'll see how this season goes. It might be that I ring you in a few months to tell you Redress's decision and we're relegated already. Oh, God. Patrick, how are you feeling after discussing all of this?
[B 85:00]: Aye, aye, I think it'll go.
[A 85:04]: Yeah, and do you feel safe to be ending the call with me? Yes, aye, it's better. Couldn't wait to speak to you. I'm glad. Is there someone you can contact for support if you need any support?
[B 85:18]: I've got a good pal, he's back in Mother Russia, he comes in quite a lot.
[A 85:22]: Oh, that's good, I'm glad. So I'm now going to quickly explain the next steps to you just so that you have a rough idea. So after this call, I'm going to go away and I'm going to neaten up because I've taken it down as notes. I'm going to write it into a full statement. Once that's done, it'll be emailed over to you, so you'll get your statement and you'll get a payment authority letter, and it's just so you can read through it, make sure you're happy with it. You'll sign the statement and the payment authority letter, and that'll get sent back to us. We'll then send it off to Redress, and you'll have to do an identification verification So it's literally a 20-second WhatsApp video call where our head solicitor and my manager joins the call with you, and you'll hold your ID up to your face and they'll say yep, and then it's done. Okay, it's really, really quick, it's in like 20 seconds and then it's done. Okay, we don't really hang about with it. No problem. Are you happy with how the next steps have been explained? Yes. Perfect. Well, that is your witness statement complete, Patrick. So I will, like I said, go away, write this up, and I will contact you when it is ready for you to read through and sign, okay?
[B 86:35]: That's brilliant, thanks, you're welcome.
[A 86:36]: Alright, thank you very much for your time and thank you for trusting me to open up to me, okay? No problem, enjoy your day. You enjoy the rest of your day too, Patrick. I'll speak to you soon. Thank you, bye-bye. Bye., `formatted_transcript` = [A 00:02]: Hi there, can I speak to Patrick Bishop? Hi Patrick, it's Leah calling from MMA Legal to do your witness statement. Is now still a good time for you?
[B 00:11]: Yes, it was.
[A 00:12]: Perfect. Before I start, I do just have to let you know that call is recorded for training and monitoring purposes, and for data protection, could you confirm your date of birth and your postcode for me please?
[B 00:25]: 10th of August 1993, postcode PSD1NH.
[A 00:28]: Amazing, thank you very much. So just before I get into the actual witness statement itself, I'm just going to ask you a couple of questions just so I know that we can still continue. Let me just get them up. Have you previously made any civil claim, criminal injuries claim, redress application, complaint, police report, inquiry statement, or claim to another scheme about any abuse received in care?
[B 00:55]: No.
[A 00:56]: No. Have you ever received any payment, apology, settlement, or decision? No. No. Okay, no worries at all. And are you comfortable and happy to continue today?
[B 01:14]: Yes, that's all.
[A 01:16]: Yeah. Do you need anyone with you or any other adjustments?
[B 01:21]: No, actually, no. I just like doing things myself.
[A 01:24]: Okay, fair enough. Do you understand that the purpose of the statement is to be sent to redress and agree that it can be used for your redress application and any supporting evidence?
[B 01:35]: Yes, I know that.
[A 01:36]: Perfect. I've created a bit of a chronology of care, so a bit of a timeline of your care settings. I would like to go through that with you first just to ensure that I'm not missing any, okay? Okay, so in 1992 I have Griff Children's Home.
[B 01:57]: Great, that's good.
[A 01:58]: Greif, sorry, that's my, that's my bad. I've got Greif Children's Home. I'm not very good at the pronunciation part. And then in 1994 I've got a Beach Avenue.
[B 02:11]: Beach Avenue was before Greif.
[A 02:14]: Before Greif, yes. Okay, um, you just bear with me. Okay, so from the care records that we've received, it only states that Greif was the first one. So are you saying that there was Beech before Greif?
[B 02:54]: No, I just can't remember, but I'm sure Beech Avenue was before Greif. But my granny died when she died, 1991, '92, so it might be right then. Okay, that's what I meant to hear.
[A 03:12]: Um, I mean, the, the records that we have do show— so it was Grieve Children's Home in 1992.
[B 03:20]: Yes.
[A 03:21]: And then returned back to your mother.
[B 03:25]: Yes.
[A 03:25]: And then back into care in April 1994, and that was into Beech Avenue.
[B 03:32]: Right. Yes, that might be right. Yes.
[A 03:34]: Okay, no problem. And I've then got, after Beach Avenue, I've got Newfield Resource Centre.
[B 03:41]: Yes, that's right.
[A 03:42]: Yes, in the Campsie unit.
[B 03:45]: Yes, that's Campsie. And so if I was in— that's in Johnstone.
[A 03:51]: Yes, I've then got Balrossie.
[B 03:54]: Yes, that's Balrossie Boys' Home, but end up— they call it Rossie Home now because it's shut.
[A 04:01]: Yes, I've then got Kibble.
[B 04:03]: Yes, that's it. I've been great. I've just messed up.
[A 04:06]: No, that's okay, don't worry. I just wanted to clarify before we continued. I would hate for us to get halfway down and then, uh, missing something.
[B 04:14]: I think quite a few, so like 5 or something.
[A 04:18]: It looks like 1, 2— yeah, it looks like 5. And then after Kibble, you were released, uh, to relatives or friends?
[B 04:29]: Yes, I stayed with my gran for a couple of months and then I got my own house.
[A 04:32]: Okay, perfect. Well, if that's all correct, then let's crack on.
[B 04:36]: Okay.
[A 04:38]: I know you'll have to excuse any of my pronunciations. I'm not the best at this.
[B 04:43]: Some things I can't pronounce.
[A 04:47]: It's that most of it is like the towns and the city names.
[B 04:51]: I'm like One of them's in Culmacolm, one of them's in Johnstone, one of them's in Bridgerweir, one of them's in Paisley, and one of them's in Hunterhall, that's in Paisley.
[A 05:02]: Yeah, well, I spent the first couple of months doing this job calling Renfrewshire, Roofrenshire. I think there was a few times I said North Ayrshire was North Asia, so, you know, we've got there now though. Okay, so I just want to let you know that you are in complete control of this meeting. You can take a break, skip a question, or ask me to reword anything. Please note that some questions can be upsetting because they do concern your care in time and its impact, okay?
[B 05:39]: Yes, I know.
[A 05:40]: So where did you grow up and who did you live with before you went into care?
[B 05:45]: I lived with my mum before I moved here. I lived with my gran, and eventually she died. I was always with my mum on and off, and then I was with my gran on and off. I was kind of, I wasn't really in an actual setting, if you know what I mean.
[A 06:02]: Yeah, just a house or a flat?
[B 06:04]: Yeah, they were flats, aye.
[A 06:06]: Flats, yeah.
[B 06:08]: Yes.
[A 06:08]: And did you have your own bedroom?
[B 06:11]: No.
[A 06:12]: Shared?
[B 06:13]: Yes.
[A 06:14]: Okay. What was the food like at home? You know, just, was it nice home-cooked meals?
[B 06:19]: No, it's kinda just my mom and that. My mom was an alcoholic, all that, so never had anything like that. So there was like sex, so no, there's nothing to eat.
[A 06:30]: Okay. And you've got— did you say this, there were 6 of you, so there was 5 siblings?
[B 06:35]: Yes, 5.
[A 06:36]: And can I ask how many brothers and how many sisters?
[B 06:40]: There's 3 brothers, 3 sisters, and me, so 7.
[A 06:46]: Okay, and there was 7 of you all together?
[B 06:50]: Yes, and we stayed in the apartment.
[A 06:53]: Okay, and who did you share the bedroom with?
[B 06:56]: Me and my brothers and I.
[A 06:59]: Okay, are you the youngest or the middle? Middle. Middle. Okay, what about school? Did you still go to school before you went into care?
[B 07:15]: I was in primary school, I was in St. Fergus, but I was hardly there. Didn't go well, no. So it was basically your mum's fate on that one, just basically. My mum was an alcoholic, mum was always in and out of jail.
[A 07:29]: Okay, that was that your father. All right, if I do go silent at any moment, it is just so I can type up these notes, okay?
[B 07:40]: That's fine.
[A 07:41]: Uh, no problem.
[B 07:43]: I didn't get high school, didn't I?
[A 07:46]: You didn't go into high school?
[B 07:48]: No, I didn't get high school.
[A 07:50]: Okay. Um, how did you come to enter into the care system?
[B 07:59]: My gran died when I was— she died when I was 10, and my mum was— she was an alcoholic. And I think my mum ended up putting us into care because my gran died, but ended up— I was kind of— I wasn't good at school, so I was going to a boys' home anyway, but me and my brother were in a care with her, so Right, okay.
[A 08:23]: So it was your mum who made the decision. Were you ever told why you were put into care?
[B 08:27]: My mum always came down. She was an alcoholic, so basically put into care because of that, because she never did any visiting much. I always stayed with my aunt and gran, and she was always throwing us out and things like that.
[A 08:37]: Right, so you weren't told, but you kind of knew?
[B 08:40]: Yes, aye. Okay. We were told the day we walked in that we were going into care.
[A 08:44]: Okay. So I know you've got 6 siblings, obviously, besides yourself, so you've got 3 brothers and 3 sisters, and you're the middle child. Were you separated from any of them in care?
[B 08:55]: Yes.
[A 08:56]: How many?
[B 08:57]: From all—
[A 08:58]: —from all of them?
[B 09:00]: Yes, me and my brother Kevin here, we were not eh— be charmed if there was another one that I was separated to but it wasn't the case. We were 10 or something.
[A 09:14]: Okay. And did you say how old were you when you first entered care? Did you say about 10? Kind of taking it over, yes, sorry. Yeah, and how did you feel at the time of first entering care? You know, what were your first thoughts, if you can remember anything?
[B 09:30]: I don't know actually how I felt, because I was quite young, you know what I mean? So sometimes when you're young, you don't tend to think about it. You kind of must feel like brothers and sisters and things like that, but you never really—
[A 09:41]: You never really thought about how you felt?
[B 09:44]: Nah, it's kind of when you're that young, you don't really think about it. No, I'm just so sad because my gran died, and if she didn't die, I don't think I'd be around here, to be honest with you.
[A 10:00]: Oh, bless. Were you very close with your gran?
[B 10:04]: I was very close to her. She was kind of— she was always there when she had cancer, so she passed away. So kind of, that was That's from my wee staffies cottoning up.
[A 10:17]: Bless you. Is there anything important about your childhood health, any learning needs, any vulnerability that should be recorded for redress?
[B 10:27]: No, I had ADHD when I was young.
[A 10:32]: Okay, I'll jot that down. Okay, so I'm now going to move on to the next section, and what I'm going to do in this section is I'm going to ask you a multitude of questions but for each care setting one by one, okay? Yes. So I know that there'll be some things that pop up where you're like, oh, that happened in that one as well, but I need to make sure I keep it chronological for when it gets sent to redress, okay? Okay. Perfect. So I'm going to start with Gryfe Children's Home. So from records, I can see that you entered there on the 12th of February 1992. Can I ask what kind of setting it was? So was it a house? Was it like a There was two houses, so there was two houses, different houses. Two houses. And which one were you in? Was there any name? Did it look—
[B 11:21]: No, just, just both of them are called the Grange. There was two different ones. There was a big house and then there was a wee one next to it, a wee cottage.
[A 11:29]: Okay. And which one were you in? The big house?
[B 11:31]: Yes.
[A 11:33]: Okay. And how many floors was it, can you remember? There's only 2 floors.
[B 11:43]: It's quite a long, quite long at the back. I think it's still there, I'm not sure.
[A 11:52]: Potentially. Some of them haven't really shut down, some of them have kind of kept the building but changed what it's used for.
[B 11:58]: I know Paul Rossi shut down, so that's why I got moved, because it's coming under LSD building, so they moved us up.
[A 12:03]: Right, yeah. So what was the ordinary daily life like in Greif?
[B 12:12]: It was kind of, because you're young, it was kind of, I don't know, it was kind of, there wasn't any real set and rigid rules, so you just had to exist there and adapt.
[A 12:20]: Yeah, so what about the actual, so did you have your own bedroom here?
[B 12:25]: In Greif? I don't know, I can't remember. Okay, that's okay. Kinda maybe, I think, but I can't remember the Greif that much because I was that young.
[A 12:33]: That's okay, I'll just— we'll take down what we can remember, and that's absolutely fine. What about toiletries? Can you remember if you were provided with shower gel, toothpaste?
[B 12:45]: No, I don't remember. Don't remember.
[A 12:47]: What about the food? Was the food okay?
[B 12:50]: I don't actually remember what I ate.
[A 12:51]: That's okay, I'm just literally going to list off some things, and if you can't remember, just say no, okay? Okay. What about school? Did you still go to school while in this setting?
[B 13:02]: Yes, when I was in the group, I was still going to Mr Patrick Bishop's for a couple of months.
[A 13:08]: Okay. What about clothing? Did you get provided any clothes there?
[B 13:14]: I don't actually. I can't remember.
[A 13:17]: Sorry about that. That's all right, don't worry. What about contact with family? Did you still see your mum? No. And was that your decision, her decision, or?
[B 13:29]: It was probably her because she was an alcoholic, you know. Okay. I just, you know, that young, I can't even remember anything about that one.
[A 13:36]: Well, I can't remember what I had for breakfast yesterday, so it's all right.
[B 13:40]: And I can.
[A 13:46]: Okay, what about the staff? What were the staff like?
[B 13:51]: Some of them were all right and some of them were just not all right. You always get that in homes. There's always a mixture, there's always ones that's alright, there's always ones that's not alright.
[A 14:00]: Okay, always just a bit of a mixture of, you know, there's always going to be one or two.
[B 14:04]: Mixture, mixture. Mixture of nice people and mixture of assholes, basically. Fair enough.
[A 14:11]: What about the kids, the other children there, were they alright with you? Did you get along?
[B 14:16]: I can't remember, Mr Patrick Bishop. I can't remember any of them. I think I was only in there for a bit. I think it was the last few months I was in there.
[A 14:23]: I think from what I could see Actually, let me just have a little look.
[B 14:28]: Maybe a bit over 6 months, maybe even more than that.
[A 14:30]: From February until August. Oh, well, no, it's a couple of months.
[B 14:35]: Yeah, a couple of months.
[A 14:36]: Yeah. What about any rules? Were there any particular strict rules that you can remember? No, I can't remember that. Any punishments?
[B 14:46]: Ah, there was punishments. You were thrown in your room and locked in your room and things like that.
[A 14:48]: You would be thrown in your room and locked in? Yes, I— okay, that's what they used to—
[B 14:55]: that's— that happened in quite a lot of homes when I was young. You used to get locked in your rooms and all that, and you were bad and all that.
[A 15:00]: I have heard that from a couple of people, to be fair.
[B 15:04]: It's quite a lot of the bastards used to hit you and all that.
[A 15:07]: Did they hit you in Greif? No. No? Okay. Um, did anything happen in Greif that you would now as an adult consider to be abuse, neglect, or harmful?
[B 15:19]: Just get locked in a room, things like that. I think that's ample. Okay. And grabbed and threw about.
[A 15:26]: That's probably the same as physical abuse, I'd say. Yeah, absolutely. How did it make you feel? You know, like at the time, like when you were being locked in your room, how would you feel?
[B 15:39]: You feel bad when they do that because you normally used to be locked up. It's like imprisonment. Especially when you're that lucky, you're only 10 years old, you go, ah, what's going on?
[A 15:48]: Yeah, absolutely. Um, was it all of the staff that were involved, only a particular few?
[B 15:55]: There's only a couple. It's certainly— I've noticed that, and I noticed that in the buy homes, isn't it? You always get ones that are brand new, you always get ones that are just arseholes, and you always get ones that shouldn't have been at home because you've been in jail.
[A 16:09]: Yeah, okay. Can you give me one clear example of this occurrence? So where and when did it occur? You know, what happened before?
[B 16:33]: Just give a You were told to do something, you never done it, and you used to be grabbed and threw in your room and all that, and strangled.
[A 16:40]: And what kind of thing would you do for that to be the punishment? I just can't remember that, to be honest. That's okay, that's okay.
[B 16:49]: Too young, you know, a 10-year-old, you know.
[A 16:50]: Yeah, yeah, of course. Did it happen often? Was it quite a regular occurrence?
[B 16:55]: Yes, it was often. Hang on, Grace, I'm just gonna spanner the hands. They just, I don't think they were trained right to start with to actually deal with people. The young ones are just, I think they just, we'll just put them in the group.
[A 17:08]: Yes, and what about, did it ever become worse or change or was it kind of just the same thing over and over? Same thing over and over.
[B 17:17]: You always knew when you turned the page or turned around you were getting locked in a room.
[A 17:22]: What about when you were locked in your room, were you still, were you given any food or water?
[B 17:29]: No, they used to open the door but they're not bringing your dinner.
[A 17:33]: Would you have to eat your dinner in the room or were you allowed to go and eat with everyone else? They used to bring up dinner.
[B 17:39]: There wasn't a toilet in the room either, to be honest with you.
[A 17:42]: Okay.
[B 17:45]: I remember that much.
[A 17:46]: Yeah, so I know it sounds a bit— I know it can be a bit hard to talk about, but with there being no toilet, would you have an accident while you were in there?
[B 17:56]: Aye, just no choice. You either piss yourself or you shake yourself or you push the toilet or something. Yeah. There's no choice when you're locked in a room. It's just, it happened quite a lot back in the day.
[A 18:07]: Would you ask to go to the toilet or were you not able to?
[B 18:10]: It's extremely hard to go. You just get knocked. It's just getting older.
[A 18:14]: Okay. Okay, what immediate effects came from this kind of experience? Was there any pain or injury, any fear, shame, sleep problems, bedwetting, any running away? Yes, that was all.
[B 18:35]: That was all the same. I used to wet your bed, used to run away, used to get fear. Something— that's how you used to run away, because you were feared. Yeah. Probably. You'll have heard that a lot, actually, and been involved in care, you probably— that's where a lot of people run away because they've been wet in the bed.
[A 18:52]: Yeah. And I'm sorry to ask, but would you wet the bed in Greif? Yes. Yeah. And what would happen if you wet the bed? Were you given any, you know, any comfort? Were you given any—? No.
[B 19:04]: Certain staff were alright, certain ones weren't.
[A 19:09]: So would they, like, say, change your sheets?
[B 19:11]: Yes, some of them are all right. So you'll probably hear about a lot. Some of them are already in certain homes. Some of them— it happens in other homes. You always meet nice people and then you meet assholes.
[A 19:20]: Yeah, happens absolutely everywhere. I mean, it's just—
[B 19:23]: you never really— you never got home, you met all nice people.
[A 19:27]: Never happens. You never get a full night's sleep.
[B 19:30]: Right. Okay. I don't know, sometimes you wish for it, but it wasn't gonna happen, so you just had to go. That's when you're 10-year-old, I mean.
[A 19:43]: So yeah, absolutely, absolutely. Um, did this happen to anyone else, or did you ever— did anyone else ever witness this happening to you, you know, being locked in that room?
[B 19:55]: No, I just do what I say. People, I mean, there's people who probably witnessed it happening to me and all, but yeah, you're a lot young, you can't remember, but it did happen to other people. Used to happen to a lot of people in there.
[A 20:10]: Yeah, of course.
[B 20:13]: That was one of the worst ones.
[A 20:15]: Fife was the worst one? One of them, aye. Okay. And when you say you would be kind of, you know, grabbed or thrown into your room, was there ever any bruises, any handprints?
[B 20:32]: Yes, I was always bruised when they grabbed me and hit me and things like that. It always happened. Okay. You're 10, you're up there, back that long, you can remember certain things but you can't remember it all.
[A 20:44]: Yeah, of course. And did you ever tell anyone or try and get any help because of that?
[B 20:49]: Yeah, I used to tell the night staff and all that, but when you're that young, you don't think they'll believe you when you've been in a home. They just shy me about or just ignore you. Yeah, even the nice ones, they used to say, right, I may borrow and just walk away and things like that. So, okay, you end up going like this, you end up seeing the hank of their arseholes. Yeah, yeah, because they used to make you— even if you made a complaint, you just get ignored because you're that young. Okay.
[A 21:27]: So that is everything for Greif. Yes. So I'm now going to move on to Beech Avenue. So I'm going to ask the same question again. What was Beech Avenue? Was it a home? Was it a residential school? It was just—
[B 21:40]: it was like two houses knocked into one. Just a home. It was just like two normal houses and they knocked it through and they won us.
[A 21:48]: Okay. And can you remember how many floors were in this house? 2 floors. And where was your bedroom? Top floor. Okay. Did you have your own bedroom or shared? Own bedroom. Own bedroom.
[B 22:07]: I think there was about 10 people in all or something.
[A 22:10]: In the home? Yes. Okay. What about the toilets? You know, was there— were they shared? Were the showers shared? Well, they're shared toilets, yes. Shared toilets, okay.
[B 22:22]: There's a couple of them, there's a couple on the top, one on the bottom.
[A 22:28]: Okay, no problem. Okay. And what about the food here?
[B 22:46]: It was actually all right, but you can't really remember much of it. Yeah, you're still going to school, you're in there, so you're new to the school, you know what I mean?
[A 23:02]: What about, would you like eat dinner together or eat breakfast together? Yes, you used to do that. Okay.
[B 23:13]: That was actually, Beech Avenue was actually the best one.
[A 23:15]: It was the best one?
[B 23:17]: Yes.
[A 23:20]: Okay. What about hygiene-wise? Was there any toiletries provided?
[B 23:27]: I just cannot remember that, to be honest with you. I just cannot remember, too young. So I just actually liked the home, I thought it was quite good.
[A 23:35]: Yeah, no, that's absolutely fine. What about clothing? Did you go with the clothing that you had from home or were you provided new?
[B 23:42]: Covenants I came to home, right? Yeah. I can't actually remember getting any clues in there. I don't think I was in there that long either.
[A 23:51]: Let me have a little look and see. Yeah, Beach Avenue was about 2 months.
[B 23:57]: It wasn't that long. Okay. Because I left there and they put me on Newfield.
[A 24:02]: Yes, I've got Newfield. That's the next one, just for this one. What about contact with family? Was there still no contact?
[B 24:10]: No, no contact, no.
[A 24:11]: Okay, and what about the staff? What were they like?
[B 24:15]: Actually, it was a guy, a Mr Rankin, and his wife. They owned a fruit stall next to Bell Street. They were actually, him and his wife were actually buried inside.
[A 24:27]: Okay, okay, cool, got that. And what about the other children? Were they okay? Yes, I know someone in from Cherwell, so yes, they were actually all right. You know some of the names? Yeah, yes I do. Can you give me just a couple? It just really helps to solidify the statement is all. There was Elizabeth Campbell.
[B 24:50]: Yeah. Sharon McAllister. Yeah. That was two. And then my brother Kevin, he was in there too.
[A 24:58]: Your brother Kevin was in there too. Is he an older brother? Younger, okay. He's youngest. Youngest, okay, got that. Did anything happen here that you would now consider abuse, neglect, or harmful as an adult? No. No, okay. And I know the question is, what was different about this placement compared with the others? I know you said it was the best one. What made it the best one?
[B 25:28]: The staff are actually very nice. The husband— there was a husband and wife that owned the fruiters as well, but they ran that. So I don't know if you— I can't remember, but I knew Mr Rankin. He used to take us to the fruiters. And Mr— who, sorry? His name is Mr Rankin. I can't remember his first name. The fruiters in that, in Welshgate, were just along the way where I stayed in Paisley. So there's something called Paisley. On the fruiters, and he used to take the fruiters and that, and you just used to help yourself. I remember to see the shed and I just thought—
[A 26:00]: Okay, I'm glad that there was at least, you know, one place that was safe for you.
[B 26:04]: That was the only one, aye. Oh, bless you.
[A 26:08]: I'm going to move on now to Newfield. So I can see that you were there for about 6 months as well. Yes. What was Newfield in a sense of, was it a house?
[B 26:20]: It was not, it was units. There was like 4 or 5 different units because it was a residential home for boys and girls. It was a residential, okay, boys and girls, plus the school was inside.
[A 26:37]: Okay, and how many people were there to a unit? Can you remember it all?
[B 26:45]: That's okay. I'd say 6 plus, wasn't it?
[A 26:48]: Yeah. So we'll go with like just 6 or more to a unit, and you said there was about 4 or 5 units? Yes, there was.
[B 27:00]: They were named after islands: Campsie, South, Iona.
[A 27:06]: They were named after islands. And I've got you down as being in the Campsie unit, is that right? Yes, I was in Campsie and South. Campsie and South? No. Okay. Okay, and what about the units? What did they look like? You know, was there a kitchen, dining room?
[B 27:27]: There was a kitchen, dining room, yes. Couches. Just looked like—
[A 27:31]: the units kind of looked like a house, you know what I mean? Okay. What about your bedroom? Did you have your own bedroom or did you share? I had my own bedroom, yes. Own bedroom. And what about bathrooms?
[B 27:45]: Yes, there was shared bathrooms, yes, for the residents.
[A 27:49]: And what about showers? Was there shared showers? Eh, can't remember, but I know there was baths. I remember that back then. Were they shared baths, so kind of everyone would take it in turns to use the baths? Yes. Okay. What about routines? Was there any specific kind of bathing routine, you know, was it you have to bath in the morning and night, or? No, not really. No, no.
[B 28:10]: Okay, I think it was kind of your choice, if you know what I mean.
[A 28:15]: Yeah, okay. You didn't have a choice? Oh, you had a choice?
[B 28:20]: It was up to you, but nobody ever said to you, go for a shower in the bathroom every day, which I think you should have.
[A 28:26]: Yeah, okay. Um, what about the food?
[B 28:34]: I think it's actually all right, as I can remember, but I cannae remember that much, darling.
[A 28:38]: Yeah, again, it's just one of them.
[B 28:41]: Right.
[A 28:47]: And what about toiletries? Can you remember being provided shower gel, toothpaste, toothbrush? No, I cannae, no. Is that that you can't remember, you weren't given them? I cannae remember. Okay, no, that's okay. I just wanted to clarify that I didn't get that any mistaken. No, I can't remember.
[B 29:05]: Then I got to be about older. I know of it, but no, I can't remember that, no.
[A 29:09]: Okay, no problem at all. And what about contact with family? Was there still no contact?
[B 29:14]: Eh, I don't think anybody ever came to see me in the tube, no.
[A 29:18]: Okay. What about the staff? What were the staff like in this place? Half and half.
[B 29:23]: Half of them were alright, half of them were arseholes. Okay.
[A 29:27]: I don't know what I need to put. No, no, say what you need to say, honestly. There's no— You're all right?
[B 29:34]: Some of them are all right, some of them were just—
[A 29:36]: shouldn't have been there, if you know what I mean. What about the other children there? Eh, it's kind of—
[B 29:42]: some of them are all right, some of them aren't. Kinda, they've probably seen this, they've probably seen the same as me. He was all right, he wasn't.
[A 29:49]: Yeah, well, you're never going to get along with everyone. That's it, kinda.
[B 29:53]: You don't know them, so yeah, you go, ah, fuck you.
[A 29:57]: Yeah. What about any rules? Was there any rules that you can remember from here? No. What about any punishments?
[B 30:08]: I used to get locked in your room and battered and all that in there. I didn't like that place at all.
[A 30:13]: So they would take you to your room?
[B 30:16]: Some of the staff used to hit you and things like that and throw you in your room and things like that.
[A 30:23]: Okay. So I know you've just said that, but I'll ask the same question again. Did anything happen there that as an adult you now consider to be abuse, neglect, or harmful? Yes. And how would you label that?
[B 30:37]: Physical abuse, getting hot and bothered and clearing your room and locked in your room. I haven't done that. I just didn't like the place at all. I just couldn't stand it.
[A 30:49]: Okay.
[B 30:51]: And you've made a complaint, tell staff, as I said to you, you just get knocked. They just ignore you.
[A 31:01]: And who was responsible for the abuse, the physical abuse? Yeah, the staff. The staff. And was there any, you know, was it just a particular set of staff or was it kind of all of them?
[B 31:11]: No, just this kind of, as I said to you, some of them are alright, some of them on me. Yeah, you know, it's not in order. You probably notice that in all your claims you're dealing with someone. A lot of people, some of the staff they like, and some of them they're just no.
[A 31:25]: Yeah. So can you give me one clear example of a time when you were physically abused? What happened beforehand, what happened during, and what happened after?
[B 31:37]: But it's just, just, I can't even remember what happened before that. I remember getting hot grabbed and threw my room and things up.
[A 31:46]: So can you remember where it happened? You know, was it in a communal area?
[B 31:50]: It was in a— no, it wasn't in a communal area, it was in a private bit.
[A 31:54]: In a private what, sorry? Just in a private bit. In a private bit of the unit. And so what did the member of staff do?
[B 32:07]: They actually just grabbed me and And actually punched me and actually threw me on the bed, then locked the door.
[A 32:16]: Did he physically hurt you apart from grabbing you?
[B 32:20]: Yes, he actually whacked me. He actually punched me.
[A 32:27]: And where did that hit? At my face. Okay, and was there a mark after, I'm assuming? Yes, I suppose. And then he locked you in your room? Yes. And how long were you left for?
[B 32:43]: Yeah, a good few hours.
[A 32:47]: And can you remember what happened when you were let out of your room?
[B 32:51]: I was just like, my roommate, quite a nice staff actually, what happened to your face? I said he whacked me, and then all of a sudden, and get caught up a bit, I fail. That's what they used to say. Obviously, a young lady and they're adults, they've got to believe they're adults.
[A 33:09]: Yeah, that's what happens. Okay, now how often did this happen?
[B 33:20]: A couple of times.
[A 33:23]: But it wasn't a regular occurrence?
[B 33:26]: No, it's just Couple of times with certain staff, yes.
[A 33:29]: And did it ever change or become worse?
[B 33:33]: No, not really, no. Just kind of the same people all the time. They just used to hit me and grab me and throw me in the room. Never liked the place, never liked Newfield at all.
[A 33:44]: Okay. Okay. And what was the immediate effect from this? You know, was there still, was there any bedwetting, sleep problems?
[B 33:54]: You're bedwetting, you don't want to go to sleep and then this happens to you. You lie awake all night thinking you've got to clean the hickey and all that as well. Yeah. It's kind of one of the places I like to forget.
[A 34:10]: I just don't like that at all. Yeah, absolutely understandable. Just going to ask really quick, just like I asked with the old one, in Newfield, what were the staff like when you did wet the bed?
[B 34:23]: Yes, some, as I said, some of them used to change it, some of them didn't bother at all.
[A 34:27]: And the ones that didn't bother, was that left to you to deal with? Yes. Okay, and was that so, for example, you would have to change your own bedsheets or go for a quick bath, clean off? Have to go and do it yourself, yes. Okay, and some would help and some just wouldn't? Some of them were alright, some of them Okay, um, did the same thing happen to anyone else, or did you ever witness anything?
[B 35:02]: Yeah, a few people in here now. You've witnessed it? You've not seen it happening?
[A 35:11]: And would other people have seen it happening to you? Yes. Okay. Did you tell anyone what was happening?
[B 35:22]: Yes, I told other members of staff, but as I said to you, when you're that young, they don't believe you. Actually, they don't think I'm as bad as much as you do, you know.
[A 35:38]: And what was different about this care placement compared to the others? Just, just, I don't know what it was.
[B 35:45]: I just, I couldn't take that. I just didn't like it. I couldn't take the voice at all. I just couldn't make it. Some homes you mustn't go around, some homes you don't.
[A 35:55]: Yeah, absolutely. Okay, I'm now going to move on to Balrossie. So just for your knowledge, there is only 2 placements left, so we're going to do Balrossie now and then we'll do Kibble, and then that is everything for the in-depth of each placement, okay? Okay, would you like to take a break at all, or you're happy to continue?
[B 36:13]: No, Marie, I've got a can.
[A 36:15]: Perfect. What type of setting was Balrossie? Was it a residential school or a house?
[B 36:22]: A residential de-listed school. It was— there was what, 1, 2, 3— I think it was like 1, 2, 3, 5 houses. It's actually turned into flats now. It's in Kilmacomb, and Some of the flats are worth a fortune.
[A 36:40]: Yeah, and how long were you in there for? I believe that looks like a year and a half, 2 years maybe. Looks like you were there for about 1, 2— I'm trying to work out— 2 years minus 1 month, right?
[B 36:54]: About 23 months, that's it. Yes, yeah, I remember that because I ain't got no memorable losses because I remember talking to a couple of police officers and they said it was getting renovated on the flats.
[A 37:09]: Wow, okay.
[B 37:11]: And it was a lassie building, so they didn't understand that.
[A 37:14]: Yeah, so again, kind of like what with the rest, what was your daily life? So what was the actual accommodation like? Did you have your own bedroom? No, it was dormitories. Okay, and how many did you share with? 4. And were they 4 other males? Yeah. Yes, it was just boys. Yes. Okay, no problem. I just have to cheque just because sometimes it can be mixed. What about bathroom-wise?
[B 37:51]: It was just a 1-bed shared bathroom.
[A 37:53]: Yes. Was that just shared between the 4 of you in the dormitory, or was it shared between everyone?
[B 37:59]: There was 30 people in there. There was 30 of you? In the one floor, yes. It was shared between us all. Okay.
[A 38:08]: Which I didn't agree with that either. Yeah. Were there showers, baths?
[B 38:13]: There was just showers and urinals and sinks.
[A 38:17]: There wasn't any baths, no. Okay. What about any routines? Was there any specific routines that they kept you in?
[B 38:26]: No, not really. She used to tell you in the morning, "I'm going to shower. If you want a shower, go out." Okay.
[A 38:32]: What about your school? Did you still do schoolwork? School was in Neeples. Okay, it was in there.
[B 38:38]: It was a boys' school, yes. You had to go to school.
[A 38:43]: Okay. What about the food? Can you remember anything about the food?
[B 38:47]: Food was actually quite good, actually. She used to take me, she used to get your dinner. You used to get your breakfast in your dormitory. Okay. And lunchtime there was a big canteen for everybody in the full home. And then at tea time you used to bring your dinner, and then at supper time you bring your dinner.
[A 39:11]: Okay. And were you given like a choice with the food? Was there options, or was it just kind of whatever was given you had to eat?
[B 39:19]: There was kind of breakfast options when you went into the big canteen on time, you'd get up to choice options.
[A 39:26]: Okay.
[B 39:27]: Nighttime and suppertime, suppertime used to get— they used to— that was a good thing about suppertime in Bullrocks. You used to go shopping with the staff. They used to take the boys shopping and you could pick which you liked, if you know what I mean.
[A 39:41]: Oh right, okay.
[B 39:43]: That was quite good. Yeah. Back then it was unheard of. So they used to— we used to go shopping then, but I think that was even just take you for an hour or two or something.
[A 39:55]: So you would go shopping with the staff for the food?
[B 39:58]: For supper time, just no for dinners and lunches, no, just late at night. Used to be yourself at about 7, 8 o'clock. They used to take you shopping, you pick what you wanted.
[A 40:10]: Nice, okay.
[B 40:12]: There was like 12 people in there, 12 or 16 around the dormitory, so you had to— they couldn't exactly get everybody a bit of activity, you know what I mean?
[A 40:22]: Yeah, understandable.
[B 40:24]: Back then, you're young, it was— when you're young boys, it was like hot dogs and burgers, chips. That was the main thing.
[A 40:32]: Yeah. Okay, and how was— what was the staff like in there? Was it half and half?
[B 40:45]: Some of them were alright, some of them weren't.
[A 40:47]: Yeah, just the same as before. Ah, yeah, it's kind of—
[B 40:51]: some of them are nice, very nice actually, some of them are, and some of them are just assholes, basically.
[A 40:58]: Yeah, fair enough.
[B 40:59]: Keep saying that about people, you know.
[A 41:03]: No, you're all right. I'd rather you were honest. What about the other children? Did you get along with them?
[B 41:10]: Eh, half and half. Some of them not. Some of them I didn't know. You've been in a dorm before. The 4Es used to stick together, if you know what I mean. Yeah. And then there's 4 and there's 4. You're stuck between the 4Es, if you know what I mean.
[A 41:26]: Yeah, so you kind of had no real choice but to try and get along.
[B 41:29]: Well, you kept together because it was actually just, it was just a joke, to be honest with you. I didn't understand it. So it was like 40 hours in a room, we go in, well, you tried to go in, but you didn't get a choice. You were in a room and they used to just, when you're in here, that's it. Yeah. And then there was their boys in another room you used to like, and then there were boys in another room you didn't like. So they could make it that way, it's not as if they could say like you didn't get in there. Yeah, absolutely. You'd love to chew it, chew your end, if you know what I mean.
[A 42:00]: Yes, of course. Were there any rules in Balrostie that you can remember? No, no. And what about any punishments? Ah, there was punishments.
[B 42:12]: I used to get locked in your room and a few of the guys in there that I still know who they are, they used to hit you and throw you about and lock you in your room and all that, didn't they? A lot of them in that Balrossie are just going to like them.
[A 42:25]: The worst thing about Balrossie was the teachers were the worst. Really? Okay, we'll get into that in a— I'm just— because I'm going to pop that into the other box in our note sheet, which is about the abuse. So I would ask, you know, did anything happen there that you would now consider abuse to be? Sexual, physical, emotional, or neglect? Which of those would you say happened in Balrossie?
[B 42:45]: Physical and neglect. Because there was a few of them that used to hit you and throw your boot and batter you and lock you in your room. And the teachers, some of the teachers that used to go, they were worse than the actual staff you dealt with when you were in your dorm. Yeah, you can actually handle that. Yeah, I can basically, you can actually handle your heat even though you have a really cold kidney. You know what I'm saying? Yeah. You'd love to bump into them outside.
[A 43:17]: Right, yes. Can you give me one clear example, so one clear time where this physical abuse and neglect happened?
[B 43:25]: Happened a few times in there. A few times?
[A 43:27]: Can you give me like one really key one that you'll always remember?
[B 43:32]: I was in the shower and I was refusing to go to school to get a shower and the guy just bounced my knee straight up the tiles in the shower. And actually just battered me and then told me get a shower and just walked up.
[A 43:45]: And was that a teacher or a staff member?
[B 43:48]: That was a staff member.
[A 43:49]: And did you say you hit your head off the tiles?
[B 43:52]: Yes, both my heels right off the tiles in the shower and told me get a shower on that. Then I was refusing to go to school and get a shower. I remember that, and I didn't actually know the guy's name.
[A 44:02]: So what was his name?
[B 44:05]: Derek. I can't remember his second name.
[A 44:07]: Derek. That's okay, it's good.
[B 44:09]: He bounced my head right off the tiles in the shower and told me I'd get a washing or that.
[A 44:16]: He told you you would get a lashing? A wash.
[B 44:19]: A wash. A lash.
[A 44:20]: A wash. Okay. Yes. And did he do anything else other than bounce your head off the shower tiles?
[B 44:28]: I just grabbed me before, told me that Yeah, I showed up, we were going to school.
[A 44:34]: Okay. Can I ask when this happened? Were you in the— was it in the shower room? Yes. And were you clothed?
[B 44:42]: Yeah, just my pyjama bottoms on. Okay. I remember it well.
[A 44:50]: It might sound silly, but for the, you know, the— not the truthfulness, but for the redress to really understand this, can you remember what, even anything about the pyjama bottoms? You know what colour they were? They were blue. Did they have any patterns? No, just blue. Okay, no problem. And what happened after that? You know, was the bruising— was there any marks?
[B 45:15]: Ah, there was bruising and fear and things like that. I just got a shower and get ready and went to school because I didn't know how to deal with the guy again because he was just— he was a moron, just evil.
[A 45:34]: Mm-hmm. Okay. How often would this happen? Was it, you know, was the abuse a daily thing, or, you know, every now and then a thing? Every now and then, yes. Every now and then, okay. And did it ever change or get worse?
[B 45:51]: It changed for the staff. It wasn't the same staff. It was different staff at times, aye. Okay. Okay. The only thing I liked about Bullrossie was the food. That was it.
[A 46:09]: Would you say the food was better than any other care setting?
[B 46:13]: Eh, no. Okay. Because I've not got to the last one yet.
[A 46:19]: Okay, go on then. I can't wait to hear about this full English breakfast.
[B 46:24]: That was one of them. Kemble was the best one.
[A 46:27]: Was it?
[B 46:28]: Even though people say, even though a lot of people have bad things to say about it.
[A 46:33]: Okay, so what immediate effects did you experience while in Balrossie? So, you know, again, pain, injury, fear, shame, sleep problems, bedwetting? Yes, all. All of it?
[B 46:44]: I couldn't wait to get out. I just hated the place.
[A 46:48]: And what about And with, am I on Balrossie? Yes, Balrossie. What about with Balrossie with the bedwetting?
[B 46:55]: Yes, I used to do that quite a lot, yes.
[A 46:57]: And what would happen in this institute for that? You know, were the staff helpful? Were they not?
[B 47:02]: No, you had to do it yourself because it was a dormitory. That's what dormitories were like. You had to change all your own beds and things like that.
[A 47:11]: Was there ever any comfort from staff?
[B 47:13]: You know, "Oh, it's okay." No, yeah, some of them were alright, as I said to you. Yeah, some of them are nice and some of them— you see, you probably notice that yourself with people when you do interviews. People probably tell you some of the staff are brand new, some of them are mummin'. You'll probably notice that a lot.
[A 47:27]: Yeah, and it's always the bad ones that people remember the names of, never the good ones. Well, I say good ones, I say good ones, but you know, I remember a lot of the names of the good ones that I like. Can you give me some of the names that you remember?
[B 47:44]: I can remember last names, I can't remember first names.
[A 47:46]: First names is perfectly fine.
[B 47:48]: One of the good ones when I was in Bulrushy was a guy called Jimmy McWilliams. Okay, he stayed in Johnstone. He was a very nice man because he ended up coming to Kibble. Okay, another guy called Thomas Shorty, he was, he was a mate in Bulrushy. He was brand new, he came to Kibble as well. He came to He ended up in my night shift in Kibble as well. Oh God. You end up remembering half of them and then you go, ah, that's her second name, you kind of remember.
[A 48:21]: Yeah, what about, apart from Derek, can you remember any of the other bad staff members' names?
[B 48:27]: Yes, there was Charles Horne. He was a teacher. Yes, Charles Horne. Yep. And Thomas McCallum, he was, they were the head, they were two of the head teachers in the place. They were They were famous for hitting people in Bullrossie. I remember the two of them well. I don't know if they're still alive or not, but they were two— Thomas McCallum and Cheryl Thorne. Cheryl Thorne was the headteacher in the school. Thomas McCallum was the headman.
[A 48:57]: And they were the ones who were quite well known for hitting people? Yes. Did they ever hit you? Yes.
[B 49:07]: They were two main man in Cabell, Bull Roche. You probably hear the names quite a lot if you're dealing with people from Bull Roche.
[A 49:15]: We do see a lot of names constantly popping up, yeah.
[B 49:19]: If you're dealing with people from Bull Roche, they were two main mans.
[A 49:24]: Yeah. Did you ever tell anyone what was happening in this one?
[B 49:29]: Yes, but they're the head teachers and things like that, so you're not going to believe them. Used to tell your kids, you used to tell your staff, you used to get ding dong, ding dong. Yeah, just to get knocked, because they were the head teachers. They were the teachers in Morrosey, they were the worst. Apart from that guy, I can't remember his second name. I know he's staying in Wrentham next to me just now, but I can't remember. Okay.
[A 50:01]: So now let's move on to Kibble, shall we? So I have— is there anything else you want to say about Balrossie? No. No? Okay.
[B 50:10]: I'm glad it's shut. Yeah. So we just go through the other 3.
[A 50:18]: Okay, so let's move on to Kibble. So I have you being down in Kibble from 1997 to 1998? Yes. What was Kibble? Was it a residential school? Was it a house?
[B 50:35]: Boys' school, yes, residential.
[A 50:44]: Okay. And again, what was it like? Did you have your own room? Yes, I had my own room in Kibble, yes. Own room, okay. Was it a big house that you stayed in?
[B 50:56]: It is flat units, it was like dormitory units, 4 separate units of us in Kibble.
[A 51:05]: Okay, 4 separate units. What about routines, was there any particular routines there that you can really remember?
[B 51:11]: Yes, you had to be getting a minute to try to get on the showers.
[A 51:15]: Sorry, could you say that again for me? I'm just getting a bathroom. Oh, no problem.
[B 51:22]: I had a wee bit of tea and a couple of Weetabix. Couple of Weetabix, that's all. You had to get up in the morning, you got to shovel and all that and things like that.
[A 51:29]: Was there a specific time you had to wake up there?
[B 51:32]: I guess you had to go to school because the school was in the place.
[A 51:36]: So what time would you wake up if you can remember?
[B 51:39]: Eh, half 7, quarter to 8 roughly.
[A 51:42]: Yeah, okay. So I had to be at school for 9.
[B 51:45]: Then you had your breakfast and you had to get a shovel and things like that.
[A 51:54]: Okay, did you have a school uniform? Just your own clothing. Own clothing, okay. And were you ever provided any clothing?
[B 52:02]: Yes, you used to get a bus ticket. Yeah, yeah, pretty cool. Like a grant? I used to get a grant in there. Yeah. I can't remember the names. I know the names, but I can't remember what they're called. They used to take you shopping and that.
[A 52:20]: Were you allowed to buy kind of with that grant whatever clothing that you wanted, or was there kind of rules surrounding it?
[B 52:26]: No, you could buy as long as it wasn't football clothes. You could buy what you wanted if you wanted.
[A 52:36]: Okay. What about the food in this one? Could be nice, yes. Yeah, were you given choice?
[B 52:45]: Yes, very good choice.
[A 52:52]: Okay, did you eat meals together? Yes.
[B 52:58]: Where? Okay.
[A 53:08]: Um, what about the schoolwork there? Was the school okay? Yeah, yes, it was quite fine.
[B 53:14]: It was only a class and things like that. It was actually all right.
[A 53:17]: Okay. And any contact with family?
[B 53:22]: Yeah, I think sometimes my mom phoned, but she used to phone and she was drunk, and I used to tell the staff, don't answer her. But no, I don't think— did anybody ever come see me in Liverpool? I don't think they did. I never really had much contact with family, and I used to go and see my gran and that, and my other gran, when I was in Kibble. Used to go for day visits, and just used to— Kibble was just along from my house at the time. Okay. Still there, fair enough.
[A 53:49]: Yeah. What about the staff? Was it just, again, half and half?
[B 53:54]: Yes, it's half and half, but most of them are actually alright now.
[A 54:00]: Okay, what about the other children?
[B 54:03]: Kinda, you like some of them, you don't like some of them.
[A 54:11]: Okay, and was there any rules?
[B 54:19]: Eh, no, not really. There used to kinda, there was a few that I asked could you bring her in, but nah, used to, had certain rules but not many, no. And what about any punishment?
[A 54:30]: No, that's kind of—
[B 54:31]: actually, kibble was actually all right, even though you've probably heard a lot about it. I actually liked it.
[A 54:36]: Well, people had different experiences, you know. There's always going to be that people might say that, um, they had the best time in Ballarat, but it wasn't for you. It was just, you know, it's just all different, isn't it?
[B 54:50]: I think that I actually wanted once Last time Paisley and Kibble was always known as a place that people didn't like to go. I actually liked it.
[A 54:58]: Yeah, so there was no punishments, but was there anything that happened that you would now as an adult consider to be abuse, neglect, or harmful in a form of sexual, physical, emotional, or neglect? No. No, okay.
[B 55:14]: I knew a lot of the staff in Kibble as well.
[A 55:16]: You didn't like any of the staff?
[B 55:18]: I said I knew a few of them, right?
[A 55:20]: Oh, you knew a few of them?
[B 55:22]: Yes, it was just kind of— Paisley's not that big, you know what I mean?
[A 55:25]: Yes, he said it was Timmy Williams and Thomas Shetty.
[B 55:30]: Right, Thomas Shetty, he was an expert. I knew a few of the staff when I'm in the cab, I met a few of the staff and I still speak to a few of the staff when I'm out and about, having a pint and things like that.
[A 55:39]: Yeah, okay, do you know what, maybe that's helpful.
[B 55:44]: I know a few of the staff in trouble with time-based limiter. I speak to them regularly because they're nice and they speak to me.
[A 55:51]: So yeah, you can't have been a bad kid then, can you?
[B 55:55]: No, actually, years ago a lot of people had bad things to say about the company. When you first get told that you can sit there, you go, ah no, not the kettle. Yeah. And you come back, you get in there and you go, ah, it's not that bad.
[A 56:06]: Yeah. Was it a secure unit?
[B 56:13]: No, it wasn't then. It's new.
[A 56:15]: It's kind of mixed. Ah, okay, okay.
[B 56:18]: It used to be just boys, but now they've got lassies in it, and it's a secure unit now. I mean, it's kind of one of the richest homes in Scotland, I think.
[A 56:30]: Yeah, okay, I get what you mean. Was the bedwetting still happening in Kibble?
[B 56:37]: I mean, you bet they're not much, because you've got You felt safer in there, if you know what I mean.
[A 56:43]: And if you did wet the bed, what would happen?
[B 56:46]: They just tended to say, well, actually, some of the staff are alright, and you said to them and all. The staff are actually alright, a lot of the staff in there.
[A 56:57]: Okay. Did you have any problems sleeping in Kibble, or were you okay? It was alright.
[B 57:04]: The first couple of nights, you go, ah, no, it's kind of, because you're in a strange place, but after that, no, it was alright. As I said, yes, that was probably the best place I've been.
[A 57:16]: Yeah, and I would ask, you know, did you try and tell anyone or get any help, but it doesn't sound like you needed to.
[B 57:26]: Oh, Kibble was actually pretty, pretty good advice already.
[A 57:31]: In a few words, can you describe Kibble to me, like how you felt there? I felt safe. Yeah.
[B 57:38]: And that was the first time in a long time I felt safe when I was in a kibble, because it wasn't exactly the way people made it out to be. A lot of people made kibble look bad years ago. Yeah. But it wasn't. But as you were saying, everybody's got their own experience.
[A 57:54]: Well, there is a lot of kibbles as well. They've got stuff everywhere. So the Glasgow one might have been really awful, and then the Paisley one wasn't too too bad, you know what I mean?
[B 58:03]: Oh, when I was in the home zone, they only had the people. Oh really? Right, Kibble's opened up.
[A 58:10]: Look at hostels, they'll get Glasgow and stuff, haven't they?
[B 58:15]: This point, they'll get Shields and St. Mungo Football Club and all that as well. Yeah, so I never had all that, never had all that when I was in there.
[A 58:24]: Not too bad then. Is there anything else you'd like me to add down for Kibble? No, Kibble was okay.
[B 58:31]: I know it's a bad thing to say something, I'm not claiming compensation, but Kibble was— there's no point lying— Kibble was actually nice.
[A 58:39]: Yeah, that's fine.
[B 58:40]: I actually liked it.
[A 58:42]: Just because you liked one of your five doesn't mean the rest were great. You're allowed to have— and I'm quite glad that you would have had that last one being that kind of a safer place. It must have been such a relief being in there.
[B 58:54]: It was, it was actually, I was quite happy being in there. It was actually, it made me feel safe getting there.
[A 59:01]: Well, that's all that we would want for you, to feel safe, so I'm quite glad. And I'm the one who's doing your claim and telling you it's okay to have had a safe place, okay? That was it. Yeah, so I'm just going to quickly, before I move on, is there anything else that you would like to add for grief that you might have remembered?
[B 59:19]: No. I was too young to remember anything.
[A 59:21]: What about Beech Avenue?
[B 59:24]: Eh, no.
[A 59:26]: Newfield? Nah, I hated the place. Yeah, and Balrossie?
[B 59:33]: Hated that as well.
[A 59:34]: Okay, so what I'm going to do now is I'm moving on to the next section, and this is about all of the care settings overall, not just one or two. Okay, it's all of them. So across all of the placements, what were the names of the main people responsible for your abuse? The names? Yeah, so I'll just go back through really quick actually, because you gave me most of the names, didn't you? So I'll just— I'll go in and I'll copy and paste them through because I don't feel like we need to re-go through them.
[B 60:07]: Ah, there was 3 main ones.
[A 60:10]: Yes, so I've got Derek, Charles and Thomas? Yes. Okay, are you happy for them to be the only names that we put on, or is there anyone else who you would like to be named? No, that's it. Okay, I also want you to be aware that none of these people will be aware that you've said their names, okay?
[B 60:28]: It's just gonna be—
[A 60:29]: yeah, well, fair enough. Some people panic and they don't want it, but it's fine. No, you're not, absolutely. Were other children affected, and did you witness abuse or harm to anyone else?
[B 60:45]: Yes, I witnessed abuse to a few people I was in homes with. I think a lot of people did.
[A 60:51]: I think that happens.
[B 60:52]: I think you've probably heard that a lot. You witness a lot in your own homes, especially when you're young, because even if you're that young, you don't get believed. I don't care what anybody says, you don't get believed.
[A 61:02]: Yeah, I think that's how they brought out this redress because of Yeah, definitely. And is there any children who you witnessed or witnessed you being abused whose names that you can remember at all? No. Okay, no worries at all, don't worry. Why do you believe that the local authority should have been aware of what was happening?
[B 61:25]: They should have been aware. I think a few of the homes I was in, like Barossie and Newfield, I think the local authority was aware of it. But they couldn't approve it. So I know Balrossie was actually under investigation, I know Newfield not, but I don't think they could in the grave. I don't think, you know, local authorities, like, they can't approve things they don't deal with.
[A 61:47]: Yeah. Were complaints ever discouraged, ignored, or punished? Nope. And were you ever moved, threatened, or disbelieved because of these complaints?
[B 62:10]: Threatened? Aye.
[A 62:11]: And what were you threatened with?
[B 62:13]: Well, the staff threatened you to leave, but they kind of threatened to be near disciplinarian.
[A 62:21]: Okay. Have you ever reported the abuse to police, an inquiry, a professional, or any authority?
[B 62:29]: Reported it to a couple of the staff, but you only believe. Never reported to police because that was a staff responsibility, reported police back then.
[A 62:36]: Okay. Why did you move between the different placements, and were the reasons ever explained to you?
[B 62:44]: No, they weren't never explained. They just kept moving me, which I didn't like because it's just— we get moved about too much. It shouldn't have happened. Obviously you're not going to have a settled life if you keep moving. Yeah.
[A 63:08]: Did you ever run away, refuse to return, or ask to be moved?
[B 63:14]: That'll be quite a few times, yes.
[A 63:20]: And what would happen when you ran away?
[B 63:23]: I ran away and tried to run away from Bellrossie and ended up, me and 5 other boys running away from Bellrossie in my pyjamas and actually got to Kirkmaccormick, Port Glasgow and got on a train and actually came to Belkisley, Port Glasgow, in the train in my pyjamas.
[A 63:40]: So you ran away from Bellrossie in your pyjamas? Yes, me and 5 other boys. Hopped on a train? Yes, to Glasgow.
[B 63:51]: That'll be in the police report, because it was— everybody used to talk, there was 5 of us, me and 5 others. We left Kilmacon, Kilmacon, Port Glasgow's about 68 miles to Kilmacon, and they end up leaving Bullrosey because they didn't like it and end up getting on a train at Port Glasgow, Port Glasgow to Ferguson, and went to my auntie's in Ferguson.
[A 64:16]: Were the police the ones that caught you and returned you?
[B 64:19]: Yeah, police picked us up and took us back to Bullrosey, yes. There should have been a police report.
[A 64:25]: There probably is. I'll have to double-check that one.
[B 64:27]: It's got to be because they were in my pyjamas and hoosecoat.
[A 64:32]: Why did you run away?
[B 64:33]: Just didn't like the place. Just didn't like it. We ended up leaving it and then we got returned to the place at about 5 in the morning or something like that.
[A 64:43]: And what happened when you were returned?
[B 64:45]: No, I just totally go to my bed and then they get me to get up 2 hours later for school.
[A 64:50]: Right, okay.
[B 64:51]: I remember that, it was just one of the things that you think about it now, you say that was quite funny, that.
[A 64:59]: I shouldn't laugh, but I think it's the thought of 5 kids in their pyjamas getting on a train, nobody asking any questions.
[B 65:08]: Nah, they just let us on the train, that's it.
[A 65:10]: I think that's the part that got me a little bit because I think the first thing I'd do is, why are you in your dramas?
[B 65:17]: Well, that main ticket wasn't written to Morris. The train got wrecked, the cart they were in, and they got off at St James's next to Ferguson and walked all the way to Mantis' house, and then Mantis grasped at us and pulled the poles, and we got picked up. There's got to be enough police support because they picked up my pyjamas, no? There's got to be there somewhere.
[A 65:43]: Yeah, there should be. What age did you leave the care system?
[B 65:49]: 16 and a half, 17, roughly.
[A 65:54]: Okay, and what were your circumstances after? So where did you go once you were released from care?
[B 66:00]: I went to my gran's for 2 months and then I didn't like that and I got my own house. So I've stayed myself since I was— before I was 17. I've maintained since then. No support after I left. There was no support? No, I think you should have been supported when you left here.
[A 66:20]: I would have to agree, especially when you're—
[B 66:23]: I was about 16 or so. Yeah. And you think there'd be support there for you. Nah, there wasn't any support, just basically when you're that age, get to fuck and just that's you. No, there's a lot of support now in your wee care.
[A 66:38]: Yeah, so I'm now going to move on to the next section, which is all about the impact on your whole experience. So it is going to be, you know, how the combined experience has affected you. So how did the experience affect you at the time in a way of such as your safety, your trust, your confidence, your sleep, behaviour, education, relationships, or your ability to speak up?
[B 67:04]: That's kind of, that's them all. It sticks really in your brain. It's kind of mentally, you know, it's always in your brain. You just sit and think about it. That's why I drink as much, because you just can't even no think about it when you were young. Yeah, it's kind of just one of the things you wish you could forget, but you can't.
[A 67:34]: Yeah, I've got that.
[B 67:36]: It's mainly mentally now, because you're older, it just sticks with you constantly.
[A 67:42]: Yeah, so that is actually the next question. So how has it affected your mental health? Things such as anxiety, depression, trauma symptoms, panic, flashbacks, nightmares, self-harm, or suicidal thoughts?
[B 67:55]: Yes, flashbacks and nightmares and things like. Yes, that's kind of— that's funny, the main things that people don't understand about it. That's kind of— you do get flashbacks, you get memories, you get mental health problems, things like. It sticks to you constantly.
[A 68:13]: Have you got any mental health problems, Patrick? No, none. Non-diagnosed? Just alcohol. Just alcohol, okay.
[B 68:21]: Like, came back, that's a pinkle.
[A 68:25]: And would you classify yourself as alcohol dependent or an alcoholic? Alcohol dependent. Alcohol dependent, okay. I get medication off the doctor for it. Okay, no problem.
[B 68:37]: For my stomach, because I've damaged my stomach leaning into the drink over the years.
[A 68:42]: Was there ever any substance abuse? No, I've never took drugs.
[B 68:48]: Okay, never even thought of it. I don't even think I've ever smoked a joint, to be honest with you.
[A 68:55]: Fair enough, that's the best way, isn't it?
[B 68:58]: I know, that's kind of— yeah, when I stayed in Birkdale Park, it was kind of a bad area back in the '90s for drugs and hanging about, but I never even took a necky, mind.
[A 69:13]: Um, what about any self-harm or suicidal thoughts?
[B 69:18]: I've had suicidal thoughts, aye, but I've never self-harmed, no. Okay.
[A 69:26]: Okay. Do you take any medication for any kind of sleep problems? I've got—
[B 69:33]: I take sleeping tablets, but that's far. Causing my sciatica in my back and my leg. I get sleepless nights a lot. Okay.
[A 69:42]: How has your experience in care affected any relationships?
[B 69:48]: I don't really have relationships, no. I've not got much friends either because I don't really trust much. I'm kind of a loner, and that's kind of— that affected me being in homes because you don't know who to trust.
[A 70:02]: Yeah.
[B 70:04]: I think I've got one close pal and that's about it. And at my age, at 44, you think you're for funnels.
[A 70:11]: Yeah. What about intimacy? Has it ever affected— has your experience ever affected your ability to be intimate with someone?
[B 70:18]: Not kind of. I've not really been intimate with many people, to be honest with you, kind of. Okay. I've had a couple of relationships, but I don't really tell them that much, you know what I mean? I think that you keep it all to yourself. It does affect you because some of the women you go out with you don't really tell us nothing, you don't say nothing. So sometimes you're better off just keeping things to yourself. Yeah. You don't tell anybody about your physical abuse and all that, I've never really done it, no.
[A 70:48]: Yeah. What about your— obviously you said that you can't really trust people. Would you say that trust is one of the biggest things it has affected? Yes. Yeah. And what about any isolation? Do you ever find yourself isolating yourself?
[B 71:03]: Yes, I kind of— I don't really do much. I'm kind of a hussy person. I'm kind of— I'm not a socializer. Okay. I'd rather sit in the house with 10 cans and don't speak to people. And that's part of the reason.
[A 71:21]: Yeah. And what about your confidence?
[B 71:25]: Confidence is low at times. It's not great, my confidence, but as you know, your confidence, sometimes it's good, sometimes it's bad.
[A 71:34]: Yeah, it can always flip, can't it? It's up and down. Aye. Yeah, okay. Is there anything else you'd like to say about the effect it's had on relationships, any friendships, anything like that?
[B 71:47]: It's just isolation, basically. Cause it is. It's just a joke. Actually, I know it's a bad thing to say, I think care homes should be shut. Well, back in the day. I don't know what they're like now, right enough, but I've heard a lot of good things about care homes these days.
[A 72:05]: Well, you kind of question why now. Right. How has your overall experience affected your education, your work, your opportunities, finances, housing, or day-to-day stability?
[B 72:20]: It's kinda affected them all because I kinda don't work and things like that.
[A 72:24]: You don't work?
[B 72:25]: I'm on disability, aye. Okay. It affects your confidence actually. It's kinda sticks in your head and I've tried working a couple of times and then things just come into your head and you end up going, "Ah, I can't do bother with this, I just wind me head." Sometimes you depress yourself there thinking about it. Yeah. And then there are times you're all right, if you know what I mean. It's kind of—
[A 72:49]: No, I understand.
[B 72:51]: I'd love company, to be honest with you. I've had a couple of relationships and sometimes the woman go out and you don't look happy, and then at times you look happy. It's just— I think it's— I don't know what it is. It's just 50/50.
[A 73:02]: I think it just comes and goes. Yeah, yeah.
[B 73:04]: It's always there.
[A 73:05]: It's not going away, I don't think. Mr Patrick, is there anything that triggers you? Any places, smells, authority figures, institutions, or situations that you would avoid because it triggers you?
[B 73:18]: Well, I don't really get much, so I think I don't really know that answer to that. I can't really answer that one.
[A 73:22]: Yeah, no, that's okay. You don't have to.
[B 73:25]: I don't like being in private places like councils and institutions and things like that. I don't like that. I don't even like going to my doctor's because there's a lot of people about. These are my doctor's phones, mate, because I think I told them I don't like coming to surgeries.
[A 73:44]: So would you say that you avoid contact?
[B 73:47]: I avoid contact with people, yes. I think that's in my heart, mate.
[A 73:54]: And do you avoid contact with people because of what you went through or because of the aftermath?
[B 73:59]: Could have went away through and after myself. Yeah, I think that even my pal says to me, you need to start getting out now. And you don't, you don't tell people anything that happens to you. So yeah, I'm quite happy you've been on. That's all you do.
[A 74:14]: Okay, what impact has this experience had on your life overall?
[B 74:21]: I've not got a life basically. To be honest with you, I've not really got a life. My life is basically a loner, been in the house myself and kind of keep myself to myself.
[A 74:34]: Yeah.
[B 74:35]: Everybody else has got a life, they go out and socialise, things like that, but you don't want me. I don't know what it is, I don't know. I was kind of hoping it would go away, but no, it's not.
[A 74:46]: What if, so how do you, what do you think would have been different about your life had you not have been in care?
[B 74:54]: I don't know, I think maybe if I was in care, I would have had a career or had a family or had a normal life, but no, I've not got any of that. I might not, through the care settings I'm on. Yeah. I've not got a family, I've not got a career, I've not got anything like that. I think if I was in care, this You sit and think to yourself, I might have had a life. No, these days, no, you've not got a life. Yeah.
[A 75:27]: Have you ever received any counselling, therapy, mental health, addiction, GP, hospital, or professional support? No. Okay.
[B 75:37]: As I said, you don't tell people, you keep it to yourself. It's another thing that a lot of people don't get out of the kingdom. Sorry, you talk to your lawyer, I think. Yeah, they've got to keep themselves private and confidential.
[A 75:50]: Yeah, there's nothing— there's no judgement about it. People, you tell who you want to tell, and if you don't want to tell anyone, you don't need to. Nobody's— there's no force in you to tell anyone, do you know what I mean? You don't need to. I know it's your business.
[B 76:04]: I don't tell anybody anything, and that's why I'd love to have been able to speak to people now, but now you can Well, I appreciate your bravery speaking to me about it.
[A 76:16]: It helps and it means a lot that you've trusted me with it. Have you ever been diagnosed with any relevant health conditions or taken any medication? I take medication just now. Yeah, what medication is that? Amitriptyline. And is that your sleeping tablets?
[B 76:39]: No, that's sleeping tablets to help your mouth.
[A 76:42]: Okay. Any other medications, or is it just the amitriptyline and the sleeping tablets?
[B 76:47]: Quite a few. Some of Aston. Okay. And then there's Cocodamol.
[A 76:59]: Yeah. I used to take that.
[B 77:07]: And my Loxican.
[A 77:14]: Okay, I'll just leave them in there for now. I'm sure we'll have on your GP records all of your medicines. Yeah. Are you receiving support now? No. No. Okay. Is there any sibling, relative, friend, partner, or professional who you would like to provide a supporting statement for your claim?
[B 77:40]: No, I don't. I've not told anybody. I've not said to anybody about it.
[A 77:44]: Yeah, okay.
[B 77:45]: I spoke to the advice, they kinda said if you've not spoke to anybody, first thing I'll ask is kinda especially your boss.
[A 77:54]: Yeah, so I'm going to ask you the last couple of questions now, so we are close to the end. So why are you applying to the Scottish Redress Scheme, and what would you like to come from telling your storey to the Scottish Government about what you went through?
[B 78:08]: I'd like them to deal with what happened back in the past and actually accept responsibility for no doing enough to help young people in care. Never really done nothing to help people in care homes back in the day. I think there should have been something there, but they didn't do that here at the care homes in Baroda, did they?
[A 78:34]: Yeah. And what would you like to come from, like, telling your storey? Like, where— what do you want people to know from telling your storey?
[B 78:43]: I want them to know what happened back in the day, and I don't want people just to ignore what happened back in the day, because a lot of people just ignore it. Go, 'It happened back in the day, but it's the past.' It's not the past. It's not the past for people that suffered it.
[A 78:55]: Yeah, absolutely.
[B 78:56]: It's actually— it's in the future. It's still in their heads, and it's still in— I know a few people in homes that have been homes that committed suicide through all this and all that. Yeah, that's actually— I don't understand why people say, 'Oh, that was years ago, just ignore it,' and all that. It's just— it's not something you can ignore.
[A 79:12]: Yeah.
[B 79:15]: It's there on some people's memories, that's what it is. Yeah.
[A 79:26]: And what would acknowledgement mean to you? So what would the Scottish government acknowledging what you went through mean to you?
[B 79:32]: It'd mean a lot if you get an apology off them and admitted that the care homes back in the day, when they should have been, it shouldn't have been happening. There should have been rules, there should have been people checking up in care homes they should have been hanged down the tear holes back in the day. I'm glad it should have happened back in the day.
[A 79:49]: Yeah, see, they should have been monitored more closely.
[B 79:53]: I just want the Scottish government to take responsibility, but I think when I'm bringing out the red vest map, they're taking some kind of responsibility, but they're not taking it all. They're just saying, we'll give you compensation, that's it. Yeah, and it's and we'll get an apology. I don't think that's enough. I actually think they should have done something back then. It's just politicians and governments, they just— they don't care about the public. They never have.
[A 80:25]: Yeah. Is there anything else that you would like Redress Scotland to understand about what happened or the harm that you lived with?
[B 80:43]: I'd like them to understand what happened, completely. I hope it doesn't happen to other people. It's running behind me, it's mentally invasive, it just stays with you, it just doesn't go away. I think that's why they brought Redress up, because the Scottish government knew it was wrong and they brought that up. I brought that to you people for conversation.
[A 81:02]: I don't think conversation's enough. No, it's nowhere near justice.
[B 81:08]: I don't think you've got to obey the conversation. I mean, that's just— it might make your life a wee bit happier and make you better and that, but it's not going to bring back your youth and your young and maybe your future and that.
[A 81:20]: Your future's basically fucked, if you know what I mean. Yeah, I don't think they understand that.
[B 81:27]: I think they're just saying we'll give you compensation, that's it. We'll give you an apology, that's you. That's it, belty, that's you. I don't think that's enough, man. No, I think it should have been dealt with years ago. I think it was 2000, was it 2017? Yeah, they did this scheme, that should have been years before that. Absolutely. And dealt with before that.
[A 81:54]: Is there anything important that we haven't covered today? No, I think we've covered quite a lot. Yeah, is there any—
[B 82:01]: I've spoken for much of years.
[A 82:04]: Well, do you know what, I'm glad that you were able to do so with me. It's just, it's me, I just make people feel really comfortable. Is there any wording that you would like to have handled carefully? No. No, okay. How are you feeling?
[B 82:18]: I could see a lot of phone numbers, but I just couldn't.
[A 82:21]: You should not. Tell them you've changed your mind.
[B 82:25]: I'm not really a hater. I don't like swearing much. I'm not a big swearer.
[A 82:30]: No, only when necessary, eh? I know, Celtic's playing tonight. You've just signed that Alex Oxlade-Chamberlain, haven't you?
[B 82:42]: He's been there for the last year. He's been there over a year now.
[A 82:45]: I thought it was only a couple of months. That's how far behind I am.
[B 82:49]: He signed last— when did he sign? I don't know, just now? August? Oh, was it? Oh God. He signed in January. Ah. A year's deal. A year's deal. They just give him a new year's contract.
[A 83:04]: Was it? Yeah, you won the last cup, didn't you?
[B 83:08]: I won the last one, won the weekend off.
[A 83:10]: You're doing pretty well for the start of this season. Not so much. That's a good point. No, I like the football. I try and keep up with a bit of it.
[B 83:23]: My favourite player years ago when I was young was Alan Shearer. I liked him. I'm from Newcastle. I loved Shearer. Shearer was brilliant. He played with Chris Sutton at Blackburn. He was— Yeah, he did.
[A 83:36]: Chris Sutton played for Celtic, sure. Yeah, Shearer was good. I liked them, Shola Myobi. He was good. He was good, yeah.
[B 83:46]: One of the best players with Newcastle I've seen ever was Faustino Asprilla. Yes, yeah. Him and Genoa were brilliant. Yeah, yeah.
[A 83:56]: I mean, I think they were— we have had some good teams, but this, this, I think this season is going to be a struggle. I know, that's why I'm a bit gutted. I'm not clutching on straws to this season, I'll tell you that.
[B 84:11]: Sold Tonali, sold Guevara, sold Isaac last year, sold Gobert to Barcelona. I know, sold about 300+ million pounds worth of players.
[A 84:21]: Yeah, and haven't even bought anyone proper yet. I know. I've bought someone actually, bought someone from Benfica.
[B 84:28]: Ah, a right-back. Yeah. The guys that own Newcastle are richer than Man City.
[A 84:34]: Can't spend it though, can we? I know. It's all this financial fair play, but it's not fair, is it?
[B 84:40]: Well, if we just sell a few of our players, I think we'd be able to spend that.
[A 84:44]: Oh, you'd like to think so, wouldn't you? But apparently not. So we'll see how this season goes. It might be that I ring you in a few months to tell you Redress's decision and we're relegated already. Oh, God. Patrick, how are you feeling after discussing all of this?
[B 85:00]: Aye, aye, I think it'll go.
[A 85:04]: Yeah, and do you feel safe to be ending the call with me? Yes, aye, it's better. Couldn't wait to speak to you. I'm glad. Is there someone you can contact for support if you need any support?
[B 85:18]: I've got a good pal, he's back in Mother Russia, he comes in quite a lot.
[A 85:22]: Oh, that's good, I'm glad. So I'm now going to quickly explain the next steps to you just so that you have a rough idea. So after this call, I'm going to go away and I'm going to neaten up because I've taken it down as notes. I'm going to write it into a full statement. Once that's done, it'll be emailed over to you, so you'll get your statement and you'll get a payment authority letter, and it's just so you can read through it, make sure you're happy with it. You'll sign the statement and the payment authority letter, and that'll get sent back to us. We'll then send it off to Redress, and you'll have to do an identification verification So it's literally a 20-second WhatsApp video call where our head solicitor and my manager joins the call with you, and you'll hold your ID up to your face and they'll say yep, and then it's done. Okay, it's really, really quick, it's in like 20 seconds and then it's done. Okay, we don't really hang about with it. No problem. Are you happy with how the next steps have been explained? Yes. Perfect. Well, that is your witness statement complete, Patrick. So I will, like I said, go away, write this up, and I will contact you when it is ready for you to read through and sign, okay?
[B 86:35]: That's brilliant, thanks, you're welcome.
[A 86:36]: Alright, thank you very much for your time and thank you for trusting me to open up to me, okay? No problem, enjoy your day. You enjoy the rest of your day too, Patrick. I'll speak to you soon. Thank you, bye-bye. Bye., `sentiment_data` = [{"sentiment":"NEUTRAL","speaker":"A","text":"Hi there, can I speak to Patrick Bishop?","start":2858,"end":4709,"confidence":0.91480229999999995715853629008051939308643341064453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Hi Patrick, it's Leah calling from MMA Legal to do your witness statement.","start":6220,"end":9734,"confidence":0.92980490000000004524594032773165963590145111083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Is now still a good time for you?","start":9782,"end":11233,"confidence":0.62066776000000001278777972402167506515979766845703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, it was.","start":11900,"end":12303,"confidence":0.59965855000000001240323399542830884456634521484375},{"sentiment":"POSITIVE","speaker":"A","text":"Perfect.","start":12804,"end":13401,"confidence":0.76724212999999996664968193726963363587856292724609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Before I start, I do just have to let you know that call is recorded for training and monitoring purposes, and for data protection, could you confirm your date of birth and your postcode for me please?","start":13482,"end":24537,"confidence":0.906094430000000006231175575521774590015411376953125},{"sentiment":"NEUTRAL","speaker":"B","text":"10th of August 1993, postcode PSD1NH.","start":25053,"end":27245,"confidence":0.7947677399999999447999243784579448401927947998046875},{"sentiment":"POSITIVE","speaker":"A","text":"Amazing, thank you very much.","start":28493,"end":29728,"confidence":0.9858447299999999469122258233255706727504730224609375},{"sentiment":"NEUTRAL","speaker":"A","text":"So just before I get into the actual witness statement itself, I'm just going to ask you a couple of questions just so I know that we can still continue.","start":32240,"end":40045,"confidence":0.89082570000000005361329158404259942471981048583984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Let me just get them up.","start":42200,"end":43103,"confidence":0.70079700000000000326139115713885985314846038818359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Have you previously made any civil claim, criminal injuries claim, redress application, complaint, police report, inquiry statement, or claim to another scheme about any abuse received in care?","start":44071,"end":54895,"confidence":0.61453663999999996736534058072720654308795928955078125},{"sentiment":"NEUTRAL","speaker":"B","text":"No.","start":55727,"end":55840,"confidence":0.49361873000000000555331780560663901269435882568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":56470,"end":56632,"confidence":0.49361873000000000555331780560663901269435882568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Have you ever received any payment, apology, settlement, or 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all.","start":74863,"end":76012,"confidence":0.49282579999999998054960315130301751196384429931640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":76304,"end":76352,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you need anyone with you or any other adjustments?","start":78077,"end":80324,"confidence":0.88024760000000001891606871140538714826107025146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"No, actually, no.","start":81710,"end":82357,"confidence":0.584020100000000041973180486820638179779052734375},{"sentiment":"POSITIVE","speaker":"B","text":"I just like doing things myself.","start":82405,"end":84250,"confidence":0.50011444000000004894701532975886948406696319580078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, fair enough.","start":84639,"end":85464,"confidence":0.5937356400000000089534069047658704221248626708984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you understand that the purpose of the statement is to be sent to redress and agree that it can be used for your redress application and any supporting evidence?","start":86208,"end":94399,"confidence":0.89435947000000004525332997218356467783451080322265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, I know that.","start":95140,"end":95752,"confidence":0.59243553999999998271874801503145135939121246337890625},{"sentiment":"POSITIVE","speaker":"A","text":"Perfect.","start":96348,"end":97089,"confidence":0.76724212999999996664968193726963363587856292724609375},{"sentiment":"NEUTRAL","speaker":"A","text":"I've created a bit of a chronology of care, so a bit of a timeline of your care settings.","start":98522,"end":104707,"confidence":0.90015160000000005169340511201880872249603271484375},{"sentiment":"NEUTRAL","speaker":"A","text":"I would like to go through that with you first just to ensure that I'm not missing any, okay?","start":105689,"end":109539,"confidence":0.85158604000000004408121867527370341122150421142578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, so in 1992 I have Griff Children's Home.","start":110213,"end":116480,"confidence":0.84476936000000002469079163347487337887287139892578125},{"sentiment":"POSITIVE","speaker":"B","text":"Great, that's good.","start":117267,"end":118023,"confidence":0.98035126999999999686252749597770161926746368408203125},{"sentiment":"NEGATIVE","speaker":"A","text":"Greif, sorry, that's my, that's my bad.","start":118231,"end":120563,"confidence":0.7188573000000000323694848702871240675449371337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"I've got Greif Children's Home.","start":121068,"end":122485,"confidence":0.85765089999999999381685711341560818254947662353515625},{"sentiment":"NEGATIVE","speaker":"A","text":"I'm not very good at the pronunciation part.","start":122550,"end":124308,"confidence":0.87507279999999998398862999238190241158008575439453125},{"sentiment":"NEUTRAL","speaker":"A","text":"And then in 1994 I've got a Beach Avenue.","start":125519,"end":129271,"confidence":0.84558599999999994878407960641197860240936279296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Beach Avenue was before Greif.","start":131461,"end":133204,"confidence":0.8432743499999999503558001379133202135562896728515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Before Greif, yes.","start":134002,"end":135484,"confidence":0.79641309999999998492370423264219425618648529052734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, um, you just bear with me.","start":136993,"end":141779,"confidence":0.85652684999999995074659864258137531578540802001953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, so from the care records that we've received, it only states that Greif was the first one.","start":163805,"end":170934,"confidence":0.8665534999999999765663005746318958699703216552734375},{"sentiment":"NEUTRAL","speaker":"A","text":"So are you saying that there was Beech before Greif?","start":171191,"end":173920,"confidence":0.8491815000000000335234062731615267693996429443359375},{"sentiment":"NEUTRAL","speaker":"B","text":"No, I just can't remember, but I'm sure Beech Avenue was before Greif.","start":174803,"end":178930,"confidence":0.69901519999999994769979139164206571877002716064453125},{"sentiment":"NEUTRAL","speaker":"B","text":"But my granny died when she died, 1991, '92, so it might be right then.","start":179074,"end":185706,"confidence":0.52732140000000005120028845340129919350147247314453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay, that's what I meant to hear.","start":188366,"end":189488,"confidence":0.729018500000000013727685654885135591030120849609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, I mean, the, the records that we have do show\u2014 so it was Grieve Children's Home in 1992.","start":192474,"end":199775,"confidence":0.87698449999999994464161545693059451878070831298828125},{"sentiment":"POSITIVE","speaker":"B","text":"Yes.","start":200530,"end":200771,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"And then returned back to your mother.","start":201157,"end":204226,"confidence":0.78611880000000000645599129711627028882503509521484375},{"sentiment":"POSITIVE","speaker":"B","text":"Yes.","start":205191,"end":205416,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"And then back into care in April 1994, and that was into Beech Avenue.","start":205834,"end":211154,"confidence":0.8474977999999999678237827538396231830120086669921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Right.","start":212107,"end":212317,"confidence":0.56647499999999995079491554861306212842464447021484375},{"sentiment":"POSITIVE","speaker":"B","text":"Yes, that might be right.","start":212511,"end":213512,"confidence":0.714627899999999982583176461048424243927001953125},{"sentiment":"POSITIVE","speaker":"B","text":"Yes.","start":213577,"end":213883,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"POSITIVE","speaker":"A","text":"Okay, no problem.","start":214976,"end":215970,"confidence":0.58404654000000000291237256533349864184856414794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"And I've then got, after Beach Avenue, I've got Newfield Resource Centre.","start":216579,"end":221324,"confidence":0.90322643999999996378136302155326120555400848388671875},{"sentiment":"POSITIVE","speaker":"B","text":"Yes, that's right.","start":221966,"end":222863,"confidence":0.65494733999999998896868191877729259431362152099609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, in the Campsie unit.","start":222928,"end":225092,"confidence":0.786890749999999972175146467634476721286773681640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, that's Campsie.","start":225957,"end":227913,"confidence":0.6004606999999999583650378554011695086956024169921875},{"sentiment":"NEUTRAL","speaker":"B","text":"And so if I was in\u2014 that's in Johnstone.","start":227977,"end":230959,"confidence":0.91023370000000003443574314587749540805816650390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, I've then got Balrossie.","start":231087,"end":233556,"confidence":0.7456118000000000467508698420715518295764923095703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, that's Balrossie Boys' Home, but end up\u2014 they call it Rossie Home now because it's shut.","start":234373,"end":240449,"confidence":0.75941789999999997906598991903592832386493682861328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, I've then got Kibble.","start":241187,"end":243098,"confidence":0.715404570000000017415686670574359595775604248046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, that's it.","start":243692,"end":244382,"confidence":0.484861700000000006571809763045166619122028350830078125},{"sentiment":"POSITIVE","speaker":"B","text":"I've been great.","start":244511,"end":245041,"confidence":0.93094040000000000123492327475105412304401397705078125},{"sentiment":"NEGATIVE","speaker":"B","text":"I've just messed up.","start":245121,"end":246422,"confidence":0.94004509999999996683328618019004352390766143798828125},{"sentiment":"POSITIVE","speaker":"A","text":"No, that's okay, don't worry.","start":246807,"end":248059,"confidence":0.720192799999999966331643008743412792682647705078125},{"sentiment":"NEUTRAL","speaker":"A","text":"I just wanted to clarify before we continued.","start":248107,"end":249922,"confidence":0.82542305999999998622485009036608971655368804931640625},{"sentiment":"NEGATIVE","speaker":"A","text":"I would hate for us to get halfway down and then, uh, missing something.","start":250436,"end":254064,"confidence":0.9306495999999999657603666491922922432422637939453125},{"sentiment":"NEUTRAL","speaker":"B","text":"I think quite a few, so like 5 or something.","start":254851,"end":256954,"confidence":0.84730749999999999122479721336276270449161529541015625},{"sentiment":"NEUTRAL","speaker":"A","text":"It looks like 1, 2\u2014 yeah, it looks like 5.","start":258142,"end":261611,"confidence":0.6967143399999999875404910198994912207126617431640625},{"sentiment":"NEUTRAL","speaker":"A","text":"And then after Kibble, you were released, uh, to relatives or friends?","start":262381,"end":268300,"confidence":0.92010515999999997749370095334597863256931304931640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, I stayed with my gran for a couple of months and then I got my own house.","start":269214,"end":271855,"confidence":0.5952855299999999516558091272599995136260986328125},{"sentiment":"POSITIVE","speaker":"A","text":"Okay, perfect.","start":272637,"end":273601,"confidence":0.84976715000000002664393150553223676979541778564453125},{"sentiment":"POSITIVE","speaker":"A","text":"Well, if that's all correct, then let's crack on.","start":273682,"end":276237,"confidence":0.58148973999999997719356770176091231405735015869140625},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":276976,"end":277330,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"I know you'll have to excuse any of my pronunciations.","start":278985,"end":281059,"confidence":0.5793196000000000456253701486275531351566314697265625},{"sentiment":"NEGATIVE","speaker":"A","text":"I'm not the best at this.","start":281740,"end":282676,"confidence":0.784203470000000013584440239355899393558502197265625},{"sentiment":"NEGATIVE","speaker":"B","text":"Some things I can't pronounce.","start":283095,"end":285952,"confidence":0.86837489999999994960688809442217461764812469482421875},{"sentiment":"NEUTRAL","speaker":"A","text":"It's that most of it is like the towns and the city names.","start":287405,"end":291204,"confidence":0.79091009999999994928288060691556893289089202880859375},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm like One of them's in Culmacolm, one of them's in Johnstone, one of them's in Bridgerweir, one of them's in Paisley, and one of them's in Hunterhall, that's in Paisley.","start":291327,"end":301502,"confidence":0.89472790000000002041957714027375914156436920166015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, well, I spent the first couple of months doing this job calling Renfrewshire, Roofrenshire.","start":302100,"end":309585,"confidence":0.62984790000000001608526645213714800775051116943359375},{"sentiment":"NEUTRAL","speaker":"A","text":"I think there was a few times I said North Ayrshire was North Asia, so, you know, we've got there now though.","start":310811,"end":319359,"confidence":0.84452545999999995007812003677827306091785430908203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, so I just want to let you know that you are in complete control of this meeting.","start":321641,"end":326141,"confidence":0.76677114000000001770018798197270371019840240478515625},{"sentiment":"NEUTRAL","speaker":"A","text":"You can take a break, skip a question, or ask me to reword anything.","start":327303,"end":330658,"confidence":0.7536434499999999925279325907467864453792572021484375},{"sentiment":"NEGATIVE","speaker":"A","text":"Please note that some questions can be upsetting because they do concern your care in time and its impact, okay?","start":332790,"end":338480,"confidence":0.69105344999999995803108276959392242133617401123046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, I know.","start":339046,"end":339596,"confidence":0.52079269999999999729567434769705869257450103759765625},{"sentiment":"NEUTRAL","speaker":"A","text":"So where did you grow up and who did you live with before you went into care?","start":340162,"end":344185,"confidence":0.83842499999999997584154698415659368038177490234375},{"sentiment":"NEUTRAL","speaker":"B","text":"I lived with my mum before I moved here.","start":345227,"end":348172,"confidence":0.844722500000000042774672692758031189441680908203125},{"sentiment":"NEGATIVE","speaker":"B","text":"I lived with my gran, and eventually she died.","start":348949,"end":352056,"confidence":0.78087074000000000761900764700840227305889129638671875},{"sentiment":"NEUTRAL","speaker":"B","text":"I was always with my mum on and off, and then I was with my gran on and off.","start":352980,"end":356307,"confidence":0.78379666999999997312187360876123420894145965576171875},{"sentiment":"NEUTRAL","speaker":"B","text":"I was kind of, I wasn't really in an actual setting, if you know what I mean.","start":356467,"end":362227,"confidence":0.71828466999999995845627154267276637256145477294921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, just a house or a flat?","start":362405,"end":363883,"confidence":0.819380039999999976174649418680928647518157958984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, they were flats, aye.","start":364289,"end":366563,"confidence":0.67136275999999994734679376051644794642925262451171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Flats, yeah.","start":366709,"end":367456,"confidence":0.7707382000000000399353439206606708467006683349609375},{"sentiment":"POSITIVE","speaker":"B","text":"Yes.","start":368008,"end":368073,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"And did you have your own bedroom?","start":368755,"end":369778,"confidence":0.84672665999999996433444948706892319023609161376953125},{"sentiment":"NEUTRAL","speaker":"B","text":"No.","start":371147,"end":371404,"confidence":0.49361873000000000555331780560663901269435882568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Shared?","start":372190,"end":372575,"confidence":0.835263850000000029893953978898935019969940185546875},{"sentiment":"POSITIVE","speaker":"B","text":"Yes.","start":373490,"end":373827,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":374389,"end":374694,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"What was the food like at home?","start":375737,"end":377053,"confidence":0.90233309999999999906350467426818795502185821533203125},{"sentiment":"NEUTRAL","speaker":"A","text":"You know, just, was it nice home-cooked meals?","start":377166,"end":379397,"confidence":0.69517240000000002364544116062461398541927337646484375},{"sentiment":"NEUTRAL","speaker":"B","text":"No, it's kinda just my mom and that.","start":379975,"end":382270,"confidence":0.80479449999999996823163428416592068970203399658203125},{"sentiment":"NEGATIVE","speaker":"B","text":"My mom was an alcoholic, all that, so never had anything like that.","start":382783,"end":386106,"confidence":0.768509200000000003427658157306723296642303466796875},{"sentiment":"NEGATIVE","speaker":"B","text":"So there was like sex, so no, there's nothing to eat.","start":386170,"end":389942,"confidence":0.49953937999999997732203382838633842766284942626953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":390487,"end":390824,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"And you've got\u2014 did you say this, there were 6 of you, so there was 5 siblings?","start":392012,"end":394805,"confidence":0.82257389999999996899049392595770768821239471435546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, 5.","start":395639,"end":396137,"confidence":0.5145720000000000293738366963225416839122772216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"And can I ask how many brothers and how many sisters?","start":396687,"end":398928,"confidence":0.844701900000000005519495971384458243846893310546875},{"sentiment":"NEUTRAL","speaker":"B","text":"There's 3 brothers, 3 sisters, and me, so 7.","start":400243,"end":404499,"confidence":0.864718560000000024956534616649150848388671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, and there was 7 of you all together?","start":406554,"end":409451,"confidence":0.8515445600000000059282001529936678707599639892578125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, and we stayed in the apartment.","start":410152,"end":411706,"confidence":0.7205578999999999734171751697431318461894989013671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, and who did you share the bedroom with?","start":413130,"end":415148,"confidence":0.8781904000000000376502384824561886489391326904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Me and my brothers and I.","start":416327,"end":417748,"confidence":0.76125830000000005437499339677742682397365570068359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, are you the youngest or the middle?","start":419444,"end":421656,"confidence":0.87720626999999995465628899182775057852268218994140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Middle.","start":423149,"end":423424,"confidence":0.6206991699999999667625161237083375453948974609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Middle.","start":424720,"end":427359,"confidence":0.6206991699999999667625161237083375453948974609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, what about school?","start":429610,"end":432024,"confidence":0.754913100000000003575451046344824135303497314453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you still go to school before you went into care?","start":432299,"end":434569,"confidence":0.80905455000000003895621603078325279057025909423828125},{"sentiment":"NEUTRAL","speaker":"B","text":"I was in primary school, I was in St. Fergus, but I was hardly there.","start":435932,"end":440849,"confidence":0.7702837000000000156063606482348404824733734130859375},{"sentiment":"NEGATIVE","speaker":"B","text":"Didn't go well, no.","start":441058,"end":441958,"confidence":0.88490809999999997526032302630483172833919525146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"So it was basically your mum's fate on that one, just basically.","start":442038,"end":445674,"confidence":0.696891200000000043957015805062837898731231689453125},{"sentiment":"NEGATIVE","speaker":"B","text":"My mum was an alcoholic, mum was always in and out of jail.","start":445824,"end":448183,"confidence":0.86256779999999999564153085884754545986652374267578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, that was that your father.","start":449178,"end":450592,"confidence":0.74462930000000004948645937474793754518032073974609375},{"sentiment":"NEUTRAL","speaker":"A","text":"All right, if I do go silent at any moment, it is just so I can type up these notes, okay?","start":453757,"end":460097,"confidence":0.85771315999999997448099975372315384447574615478515625},{"sentiment":"POSITIVE","speaker":"B","text":"That's fine.","start":460566,"end":460955,"confidence":0.6264667999999999903337766227195970714092254638671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Uh, no problem.","start":461537,"end":462864,"confidence":0.69890916000000002927805553554208017885684967041015625},{"sentiment":"NEUTRAL","speaker":"B","text":"I didn't get high school, didn't I?","start":463964,"end":466262,"confidence":0.50208116000000002632219775478006340563297271728515625},{"sentiment":"NEUTRAL","speaker":"A","text":"You didn't go into high school?","start":466958,"end":467899,"confidence":0.72325724000000002344989979974343441426753997802734375},{"sentiment":"NEUTRAL","speaker":"B","text":"No, I didn't get high school.","start":468602,"end":469829,"confidence":0.51206490000000004503277750700362958014011383056640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":470336,"end":470581,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, how did you come to enter into the care system?","start":474972,"end":477834,"confidence":0.7580810000000000048459014578838832676410675048828125},{"sentiment":"NEGATIVE","speaker":"B","text":"My gran died when I was\u2014 she died when I was 10, and my mum was\u2014 she was an alcoholic.","start":479697,"end":487175,"confidence":0.8558668499999999568217390333302319049835205078125},{"sentiment":"NEGATIVE","speaker":"B","text":"And I think my mum ended up putting us into care because my gran died, but ended up\u2014 I was kind of\u2014 I wasn't good at school, so I was going to a boys' home anyway, but me and my brother were in a care with her, so Right, okay.","start":488296,"end":503070,"confidence":0.54914519999999999999573674358543939888477325439453125},{"sentiment":"NEUTRAL","speaker":"A","text":"So it was your mum who made the decision.","start":503070,"end":504420,"confidence":0.737463500000000049539039537194184958934783935546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Were you ever told why you were put into care?","start":504470,"end":506610,"confidence":0.645528300000000054836846175021491944789886474609375},{"sentiment":"NEUTRAL","speaker":"B","text":"My mum always came down.","start":507690,"end":508790,"confidence":0.5096711000000000435505853602080605924129486083984375},{"sentiment":"NEGATIVE","speaker":"B","text":"She was an alcoholic, so basically put into care because of that, because she never did any visiting much.","start":508790,"end":513330,"confidence":0.84194559999999996069419694322277791798114776611328125},{"sentiment":"NEGATIVE","speaker":"B","text":"I always stayed with my aunt and gran, and she was always throwing us out and things like that.","start":513330,"end":517010,"confidence":0.51569370000000003262385916968923993408679962158203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Right, so you weren't told, but you kind of knew?","start":517010,"end":519230,"confidence":0.705374799999999968491692925454117357730865478515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, aye.","start":520010,"end":521050,"confidence":0.5301291999999999671189243599656037986278533935546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":521050,"end":521490,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"We were told the day we walked in that we were going into care.","start":521490,"end":524330,"confidence":0.52884450000000005065459163233754225075244903564453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":524750,"end":526510,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"So I know you've got 6 siblings, obviously, besides yourself, so you've got 3 brothers and 3 sisters, and you're the middle child.","start":526510,"end":530570,"confidence":0.77276635000000004627196403816924430429935455322265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Were you separated from any of them in care?","start":532440,"end":534270,"confidence":0.81910943999999996645300370801123790442943572998046875},{"sentiment":"POSITIVE","speaker":"B","text":"Yes.","start":535226,"end":535404,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"How many?","start":536344,"end":536733,"confidence":0.8243186000000000124288135339156724512577056884765625},{"sentiment":"NEUTRAL","speaker":"A","text":"From all\u2014 [Speaker] \u2014from all of them?","start":537640,"end":539163,"confidence":0.82939803999999994754688259490649215877056121826171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, me and my brother Kevin here, we were not eh\u2014 be charmed if there was another one that I was separated to but it wasn't the case.","start":540103,"end":549518,"confidence":0.74254160000000002384012987022288143634796142578125},{"sentiment":"NEUTRAL","speaker":"B","text":"We were 10 or something.","start":551387,"end":553385,"confidence":0.86791205000000004599058911480824463069438934326171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":554384,"end":554771,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"And did you say how old were you when you first entered care?","start":556399,"end":558671,"confidence":0.8627569999999999961204366627498529851436614990234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you say about 10?","start":558735,"end":559493,"confidence":0.89175769999999998649542476414353586733341217041015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Kind of taking it over, yes, sorry.","start":559960,"end":562220,"confidence":0.537646599999999974528464008471928536891937255859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, and how did you feel at the time of first entering care?","start":562220,"end":566420,"confidence":0.8848532399999999853434928809292614459991455078125},{"sentiment":"NEUTRAL","speaker":"A","text":"You know, what were your first thoughts, if you can remember anything?","start":566420,"end":568850,"confidence":0.84456693999999998823113855905830860137939453125},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know actually how I felt, because I was quite young, you know what I mean?","start":570320,"end":573780,"confidence":0.52722495999999996474372210286674089729785919189453125},{"sentiment":"NEUTRAL","speaker":"B","text":"So sometimes when you're young, you don't tend to think about it.","start":574100,"end":577130,"confidence":0.656906400000000001426769813406281173229217529296875},{"sentiment":"NEUTRAL","speaker":"B","text":"You kind of must feel like brothers and sisters and things like that, but you never really\u2014 You never really thought about how you felt?","start":577420,"end":583750,"confidence":0.64440200000000003033306938959867693483829498291015625},{"sentiment":"NEUTRAL","speaker":"B","text":"Nah, it's kind of when you're that young, you don't really think about it.","start":584040,"end":587520,"confidence":0.6251673700000000000187583282240666449069976806640625},{"sentiment":"NEGATIVE","speaker":"B","text":"No, I'm just so sad because my gran died, and if she didn't die, I don't think I'd be around here, to be honest with you.","start":594464,"end":599682,"confidence":0.8877216999999999469395106643787585198879241943359375},{"sentiment":"POSITIVE","speaker":"A","text":"Oh, bless.","start":600648,"end":601163,"confidence":0.67700729999999997854587263645953498780727386474609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Were you very close with your gran?","start":602870,"end":603935,"confidence":0.912092200000000019599610823206603527069091796875},{"sentiment":"NEUTRAL","speaker":"B","text":"I was very close to her.","start":604730,"end":605477,"confidence":0.57261985999999998053766603334224782884120941162109375},{"sentiment":"NEUTRAL","speaker":"B","text":"She was kind of\u2014 she was always there when she had cancer, so she passed away.","start":605720,"end":611703,"confidence":0.484910699999999972309439044693135656416416168212890625},{"sentiment":"POSITIVE","speaker":"B","text":"So kind of, that was That's from my wee staffies cottoning up.","start":611769,"end":616702,"confidence":0.53436680000000003065707687710528261959552764892578125},{"sentiment":"POSITIVE","speaker":"A","text":"Bless you.","start":617412,"end":618782,"confidence":0.79612786000000002051280034720548428595066070556640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything important about your childhood health, any learning needs, any vulnerability that should be recorded for redress?","start":620233,"end":626053,"confidence":0.82209885000000004762199523611343465745449066162109375},{"sentiment":"NEGATIVE","speaker":"B","text":"No, I had ADHD when I was young.","start":627452,"end":631138,"confidence":0.53779834999999998057518268979038111865520477294921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, I'll jot that down.","start":632787,"end":635196,"confidence":0.8408845700000000533691491000354290008544921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, so I'm now going to move on to the next section, and what I'm going to do in this section is I'm going to ask you a multitude of questions but for each care setting one by one, okay?","start":637696,"end":648693,"confidence":0.840536240000000045569095163955353200435638427734375},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":649367,"end":649544,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"So I know that there'll be some things that pop up where you're like, oh, that happened in that one as well, but I need to make sure I keep it chronological for when it gets sent to redress, okay?","start":649929,"end":658370,"confidence":0.83794360000000001065245669451542198657989501953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":658931,"end":659156,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"POSITIVE","speaker":"A","text":"Perfect.","start":659637,"end":660135,"confidence":0.76724212999999996664968193726963363587856292724609375},{"sentiment":"NEUTRAL","speaker":"A","text":"So I'm going to start with Gryfe Children's Home.","start":660279,"end":662156,"confidence":0.90707050000000000178346226675785146653652191162109375},{"sentiment":"NEUTRAL","speaker":"A","text":"So from records, I can see that you entered there on the 12th of February 1992.","start":662782,"end":667997,"confidence":0.9131819599999999592654376101563684642314910888671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Can I ask what kind of setting it was?","start":668784,"end":670533,"confidence":0.873837650000000021321966414689086377620697021484375},{"sentiment":"NEUTRAL","speaker":"A","text":"So was it a house?","start":670629,"end":671672,"confidence":0.85047470000000002787743369481177069246768951416015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Was it like a There was two houses, so there was two houses, different houses.","start":671849,"end":676629,"confidence":0.83988739999999995067270219806232489645481109619140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Two houses.","start":677213,"end":677928,"confidence":0.71049050000000002480504690538509748876094818115234375},{"sentiment":"NEUTRAL","speaker":"A","text":"And which one were you in?","start":678285,"end":679194,"confidence":0.8310268499999999836092001714860089123249053955078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Was there any name?","start":679405,"end":680022,"confidence":0.85320410000000002082032324324245564639568328857421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Did it look\u2014 No, just, just both of them are called the Grange.","start":680440,"end":683656,"confidence":0.8258680000000000465121274828561581671237945556640625},{"sentiment":"NEUTRAL","speaker":"B","text":"There was two different ones.","start":683705,"end":684728,"confidence":0.7914359600000000494190999233978800475597381591796875},{"sentiment":"NEUTRAL","speaker":"B","text":"There was a big house and then there was a wee one next to it, a wee cottage.","start":684777,"end":687018,"confidence":0.78039910000000001222275614054524339735507965087890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":689122,"end":689494,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"And which one were you in?","start":689543,"end":690222,"confidence":0.8310268499999999836092001714860089123249053955078125},{"sentiment":"NEUTRAL","speaker":"A","text":"The big house?","start":690270,"end":690787,"confidence":0.83788264000000001185952669402468018233776092529296875},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":691483,"end":691612,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":693908,"end":694166,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"And how many floors was it, can you remember?","start":696575,"end":698079,"confidence":0.82849972999999998979347992644761689007282257080078125},{"sentiment":"NEUTRAL","speaker":"A","text":"There's only 2 floors.","start":699340,"end":702574,"confidence":0.77400290000000004919655793855781666934490203857421875},{"sentiment":"NEUTRAL","speaker":"B","text":"It's quite a long, quite long at the back.","start":703657,"end":705517,"confidence":0.6641839000000000492462959300610236823558807373046875},{"sentiment":"NEUTRAL","speaker":"B","text":"I think it's still there, I'm not sure.","start":708011,"end":709925,"confidence":0.82702149999999996499155940909986384212970733642578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Potentially.","start":712350,"end":712921,"confidence":0.6574866999999999794823679621913470327854156494140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Some of them haven't really shut down, some of them have kind of kept the building but changed what it's used for.","start":713508,"end":717864,"confidence":0.84846589999999999509583403778378851711750030517578125},{"sentiment":"NEUTRAL","speaker":"B","text":"I know Paul Rossi shut down, so that's why I got moved, because it's coming under LSD building, so they moved us up.","start":718726,"end":723509,"confidence":0.7157090299999999682967199987615458667278289794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Right, yeah.","start":723994,"end":724624,"confidence":0.6106662000000000478650008517433889210224151611328125},{"sentiment":"NEUTRAL","speaker":"A","text":"So what was the ordinary daily life like in Greif?","start":726900,"end":731490,"confidence":0.8396327500000000387814225177862681448459625244140625},{"sentiment":"NEUTRAL","speaker":"B","text":"It was kind of, because you're young, it was kind of, I don't know, it was kind of, there wasn't any real set and rigid rules, so you just had to exist there and adapt.","start":732070,"end":740460,"confidence":0.6958794999999999841833187019801698625087738037109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so what about the actual, so did you have your own bedroom here?","start":740770,"end":744220,"confidence":0.855232800000000015216983229038305580615997314453125},{"sentiment":"NEUTRAL","speaker":"B","text":"In Greif?","start":745510,"end":746970,"confidence":0.8077389999999999847801746000186540186405181884765625},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know, I can't remember.","start":746970,"end":747730,"confidence":0.487890749999999984165555133586167357861995697021484375},{"sentiment":"POSITIVE","speaker":"B","text":"Okay, that's okay.","start":748150,"end":749990,"confidence":0.68137455000000002325322157048503868281841278076171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Kinda maybe, I think, but I can't remember the Greif that much because I was that young.","start":749990,"end":753510,"confidence":0.64598359999999999114805859790067188441753387451171875},{"sentiment":"POSITIVE","speaker":"A","text":"That's okay, I'll just\u2014 we'll take down what we can remember, and that's absolutely fine.","start":753626,"end":758963,"confidence":0.60477309999999995238084693482960574328899383544921875},{"sentiment":"NEUTRAL","speaker":"A","text":"What about toiletries?","start":759973,"end":761944,"confidence":0.734330359999999959796923576504923403263092041015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you remember if you were provided with shower gel, toothpaste?","start":761992,"end":764701,"confidence":0.84002845999999997683715946550364606082439422607421875},{"sentiment":"NEUTRAL","speaker":"B","text":"No, I don't remember.","start":765663,"end":766288,"confidence":0.65402349999999997987032429591636173427104949951171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Don't remember.","start":766384,"end":767266,"confidence":0.5882407400000000397000121665769256651401519775390625},{"sentiment":"NEUTRAL","speaker":"A","text":"What about the food?","start":767586,"end":768484,"confidence":0.84686870000000002978168822664883919060230255126953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Was the food okay?","start":768548,"end":769430,"confidence":0.84776013999999999537493522439035587012767791748046875},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't actually remember what I ate.","start":770471,"end":771882,"confidence":0.492423739999999998673274603788740932941436767578125},{"sentiment":"NEUTRAL","speaker":"A","text":"That's okay, I'm just literally going to list off some things, and if you can't remember, just say no, okay?","start":771994,"end":776979,"confidence":0.65438454999999995376214201314724050462245941162109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":777524,"end":777877,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"What about school?","start":778646,"end":779624,"confidence":0.7698970000000000535322897121659480035305023193359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you still go to school while in this setting?","start":779688,"end":781659,"confidence":0.86134330000000003391136260688654147088527679443359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, when I was in the group, I was still going to Mr Patrick Bishop's for a couple of months.","start":782400,"end":786263,"confidence":0.7213057000000000495987251269980333745479583740234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":788052,"end":788374,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"What about clothing?","start":789645,"end":791639,"confidence":0.84107719999999996929318513139151036739349365234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you get provided any clothes there?","start":791816,"end":793843,"confidence":0.8406879000000000434766889156890101730823516845703125},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't actually.","start":794663,"end":795130,"confidence":0.638726099999999963330310492892749607563018798828125},{"sentiment":"NEUTRAL","speaker":"B","text":"I can't remember.","start":795860,"end":796702,"confidence":0.5250566599999999528591843045433051884174346923828125},{"sentiment":"NEGATIVE","speaker":"A","text":"Sorry about that.","start":797009,"end":799455,"confidence":0.6856381000000000280891754300682805478572845458984375},{"sentiment":"POSITIVE","speaker":"A","text":"That's all right, don't worry.","start":799762,"end":800928,"confidence":0.72091910000000003488906941129243932664394378662109375},{"sentiment":"NEUTRAL","speaker":"A","text":"What about contact with family?","start":800993,"end":802321,"confidence":0.8431431000000000341998429576051421463489532470703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you still see your mum?","start":802370,"end":803633,"confidence":0.8191457399999999555717522525810636579990386962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":805815,"end":805881,"confidence":0.49361873000000000555331780560663901269435882568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"And was that your decision, her decision, or?","start":806631,"end":808589,"confidence":0.825227799999999955815610519493930041790008544921875},{"sentiment":"NEGATIVE","speaker":"B","text":"It was probably her because she was an alcoholic, you know.","start":809202,"end":811191,"confidence":0.63228910000000004831832711715833283960819244384765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":811611,"end":811789,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEGATIVE","speaker":"B","text":"I just, you know, that young, I can't even remember anything about that one.","start":812679,"end":816447,"confidence":0.4921784000000000158792090587667189538478851318359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, I can't remember what I had for breakfast yesterday, so it's all right.","start":816528,"end":820141,"confidence":0.56265810000000004986731028111535124480724334716796875},{"sentiment":"POSITIVE","speaker":"B","text":"And I can.","start":820883,"end":821427,"confidence":0.547533150000000023993607101147063076496124267578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, what about the staff?","start":826610,"end":828785,"confidence":0.80211759999999998616004859286476857960224151611328125},{"sentiment":"NEUTRAL","speaker":"A","text":"What were the staff like?","start":828851,"end":829718,"confidence":0.8603102000000000249002596319769509136676788330078125},{"sentiment":"NEGATIVE","speaker":"B","text":"Some of them were all right and some of them were just not all right.","start":831259,"end":834823,"confidence":0.497821569999999991029682178123039193451404571533203125},{"sentiment":"NEUTRAL","speaker":"B","text":"You always get that in homes.","start":835113,"end":836049,"confidence":0.69189290000000003288960215286351740360260009765625},{"sentiment":"NEUTRAL","speaker":"B","text":"There's always a mixture, there's always ones that's alright, there's always ones that's not alright.","start":836510,"end":839950,"confidence":0.614792800000000028148861019872128963470458984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, always just a bit of a mixture of, you know, there's always going to be one or two.","start":840130,"end":843790,"confidence":0.79477315999999997853109334755572490394115447998046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Mixture, mixture.","start":844530,"end":846150,"confidence":0.72745716999999998630954678446869365870952606201171875},{"sentiment":"NEGATIVE","speaker":"B","text":"Mixture of nice people and mixture of assholes, basically.","start":846150,"end":850330,"confidence":0.833628950000000035203129300498403608798980712890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Fair enough.","start":850330,"end":851890,"confidence":0.592466200000000053904614105704240500926971435546875},{"sentiment":"NEUTRAL","speaker":"A","text":"What about the kids, the other children there, were they alright with you?","start":851890,"end":854870,"confidence":0.84763690000000002644497953951940871775150299072265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you get along?","start":854870,"end":855550,"confidence":0.86931919999999995862793866763240657746791839599609375},{"sentiment":"NEUTRAL","speaker":"B","text":"I can't remember, Mr Patrick Bishop.","start":856230,"end":858130,"confidence":0.7048965000000000369340114048100076615810394287109375},{"sentiment":"NEGATIVE","speaker":"B","text":"I can't remember any of them.","start":858130,"end":859750,"confidence":0.484926460000000003613962462623021565377712249755859375},{"sentiment":"NEUTRAL","speaker":"B","text":"I think I was only in there for a bit.","start":859750,"end":861200,"confidence":0.8187931999999999987949195201508700847625732421875},{"sentiment":"NEUTRAL","speaker":"B","text":"I think it was the last few months I was in there.","start":861850,"end":863560,"confidence":0.88540180000000001658833070905529893934726715087890625},{"sentiment":"NEUTRAL","speaker":"A","text":"I think from what I could see Actually, let me just have a little look.","start":863810,"end":868170,"confidence":0.8082350000000000367350594387971796095371246337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Maybe a bit over 6 months, maybe even more than that.","start":868170,"end":870330,"confidence":0.793631729999999979696667651296593248844146728515625},{"sentiment":"NEUTRAL","speaker":"A","text":"From February until August.","start":870330,"end":872970,"confidence":0.8432168399999999675031858714646659791469573974609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, well, no, it's a couple of months.","start":872970,"end":875150,"confidence":0.58872049999999997993427314213477075099945068359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, a couple of months.","start":875150,"end":875910,"confidence":0.73025379999999995295212329438072629272937774658203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":876430,"end":876450,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"What about any rules?","start":876450,"end":878990,"confidence":0.790820599999999984675014275126159191131591796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Were there any particular strict rules that you can remember?","start":878990,"end":882300,"confidence":0.85883520000000002081463890135637484490871429443359375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I can't remember that.","start":882550,"end":883770,"confidence":0.5719912000000000329436034007812850177288055419921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Any punishments?","start":883970,"end":886070,"confidence":0.72565866000000001090342038878588937222957611083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Ah, there was punishments.","start":886070,"end":887030,"confidence":0.5674698400000000031440094971912913024425506591796875},{"sentiment":"NEGATIVE","speaker":"B","text":"You were thrown in your room and locked in your room and things like that.","start":887030,"end":888970,"confidence":0.68512139999999999151469864955288358032703399658203125},{"sentiment":"NEGATIVE","speaker":"A","text":"You would be thrown in your room and locked in?","start":888970,"end":890890,"confidence":0.6632188599999999656375848644529469311237335205078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, I\u2014 okay, that's what they used to\u2014 that's\u2014 that happened in quite a lot of homes when I was young.","start":891470,"end":897991,"confidence":0.772069099999999952643747747060842812061309814453125},{"sentiment":"NEGATIVE","speaker":"B","text":"You used to get locked in your rooms and all that, and you were bad and all that.","start":898056,"end":900484,"confidence":0.85443860000000004806253173228469677269458770751953125},{"sentiment":"NEUTRAL","speaker":"A","text":"I have heard that from a couple of people, to be fair.","start":900726,"end":903404,"confidence":0.8284951400000000187873183676856569945812225341796875},{"sentiment":"NEGATIVE","speaker":"B","text":"It's quite a lot of the bastards used to hit you and all that.","start":904177,"end":906369,"confidence":0.69105994999999997840944843119359575212001800537109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Did they hit you in Greif?","start":907014,"end":908062,"confidence":0.73937160000000001769393520589801482856273651123046875},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":908851,"end":908884,"confidence":0.49361873000000000555331780560663901269435882568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"No?","start":909400,"end":909496,"confidence":0.6175194999999999989626076057902537286281585693359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":909657,"end":909851,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEGATIVE","speaker":"A","text":"Um, did anything happen in Greif that you would now as an adult consider to be abuse, neglect, or harmful?","start":911929,"end":917859,"confidence":0.70393830000000001678728267506812699139118194580078125},{"sentiment":"NEGATIVE","speaker":"B","text":"Just get locked in a room, things like that.","start":919804,"end":921367,"confidence":0.71799420000000002684004130060202442109584808349609375},{"sentiment":"NEUTRAL","speaker":"B","text":"I think that's ample.","start":921416,"end":922270,"confidence":0.5682517000000000262360799752059392631053924560546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":922930,"end":923188,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"And grabbed and threw about.","start":925670,"end":926830,"confidence":0.65440419999999999145501305974903516471385955810546875},{"sentiment":"NEGATIVE","speaker":"A","text":"That's probably the same as physical abuse, I'd say.","start":926895,"end":929150,"confidence":0.72146535000000000525943733009626157581806182861328125},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, absolutely.","start":929558,"end":931204,"confidence":0.5014298999999999839616293684230186045169830322265625},{"sentiment":"NEUTRAL","speaker":"A","text":"How did it make you feel?","start":934387,"end":935240,"confidence":0.84311130000000000794813104221248067915439605712890625},{"sentiment":"NEUTRAL","speaker":"A","text":"You know, like at the time, like when you were being locked in your room, how would you feel?","start":935368,"end":938940,"confidence":0.6144746500000000111185727291740477085113525390625},{"sentiment":"NEGATIVE","speaker":"B","text":"You feel bad when they do that because you normally used to be locked up.","start":939696,"end":942383,"confidence":0.887584869999999970247017699875868856906890869140625},{"sentiment":"NEGATIVE","speaker":"B","text":"It's like imprisonment.","start":942431,"end":943075,"confidence":0.74725169999999996317541217649704776704311370849609375},{"sentiment":"POSITIVE","speaker":"B","text":"Especially when you're that lucky, you're only 10 years old, you go, ah, what's going on?","start":945018,"end":948436,"confidence":0.60943069999999999186712784648989327251911163330078125},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, absolutely.","start":948872,"end":950177,"confidence":0.5014298999999999839616293684230186045169830322265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, was it all of the staff that were involved, only a particular few?","start":951757,"end":954837,"confidence":0.78150240000000004148006382820312865078449249267578125},{"sentiment":"NEUTRAL","speaker":"B","text":"There's only a couple.","start":955483,"end":956177,"confidence":0.7923983999999999472407807843410409986972808837890625},{"sentiment":"NEUTRAL","speaker":"B","text":"It's certainly\u2014 I've noticed that, and I noticed that in the buy homes, isn't it?","start":956306,"end":959518,"confidence":0.72271070000000003918927404811256565153598785400390625},{"sentiment":"NEGATIVE","speaker":"B","text":"You always get ones that are brand new, you always get ones that are just arseholes, and you always get ones that shouldn't have been at home because you've been in jail.","start":959921,"end":966935,"confidence":0.92979120000000003987139507444226182997226715087890625},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, okay.","start":969714,"end":982431,"confidence":0.55090344000000002200323478973587043583393096923828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you give me one clear example of this occurrence?","start":984975,"end":989036,"confidence":0.778674960000000027093847165815532207489013671875},{"sentiment":"NEUTRAL","speaker":"A","text":"So where and when did it occur?","start":989166,"end":990557,"confidence":0.86169434000000000306584979625768028199672698974609375},{"sentiment":"NEUTRAL","speaker":"A","text":"You know, what happened before?","start":990622,"end":991706,"confidence":0.83512799999999998146194002401898615062236785888671875},{"sentiment":"NEGATIVE","speaker":"B","text":"Just give a You were told to do something, you never done it, and you used to be grabbed and threw in your room and all that, and strangled.","start":993790,"end":1000550,"confidence":0.78765180000000001303561703025479800999164581298828125},{"sentiment":"NEGATIVE","speaker":"A","text":"And what kind of thing would you do for that to be the punishment?","start":1000550,"end":1003060,"confidence":0.61325669999999998793782651773653924465179443359375},{"sentiment":"NEUTRAL","speaker":"A","text":"I just can't remember that, to be honest.","start":1004630,"end":1006750,"confidence":0.5398050500000000084810380940325558185577392578125},{"sentiment":"POSITIVE","speaker":"A","text":"That's okay, that's okay.","start":1007050,"end":1009370,"confidence":0.74750799999999995026911392415058799088001251220703125},{"sentiment":"NEGATIVE","speaker":"B","text":"Too young, you know, a 10-year-old, you know.","start":1009370,"end":1010930,"confidence":0.582968099999999989080379236838780343532562255859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, yeah, of course.","start":1010930,"end":1012050,"confidence":0.472815900000000011171863434356055222451686859130859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Did it happen often?","start":1012050,"end":1012930,"confidence":0.83122456000000000120309096018900163471698760986328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Was it quite a regular occurrence?","start":1013010,"end":1015610,"confidence":0.89745145999999997865614886904950253665447235107421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, it was often.","start":1015610,"end":1016470,"confidence":0.76120880000000001874838062576600350439548492431640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Hang on, Grace, I'm just gonna spanner the hands.","start":1016470,"end":1020170,"confidence":0.79813312999999996844024963138508610427379608154296875},{"sentiment":"NEGATIVE","speaker":"B","text":"They just, I don't think they were trained right to start with to actually deal with people.","start":1021037,"end":1024006,"confidence":0.8950310999999999683751639167894609272480010986328125},{"sentiment":"NEUTRAL","speaker":"B","text":"The young ones are just, I think they just, we'll just put them in the group.","start":1024280,"end":1027684,"confidence":0.842952130000000021681216821889393031597137451171875},{"sentiment":"NEGATIVE","speaker":"A","text":"Yes, and what about, did it ever become worse or change or was it kind of just the same thing over and over?","start":1028297,"end":1035650,"confidence":0.68414914999999998368451770147657953202724456787109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Same thing over and over.","start":1036340,"end":1037503,"confidence":0.5376771700000000375752051695599220693111419677734375},{"sentiment":"NEGATIVE","speaker":"B","text":"You always knew when you turned the page or turned around you were getting locked in a room.","start":1037667,"end":1040764,"confidence":0.5753662999999999971834085954469628632068634033203125},{"sentiment":"NEUTRAL","speaker":"A","text":"What about when you were locked in your room, were you still, were you given any food or water?","start":1042292,"end":1045827,"confidence":0.69167763000000004325329427956603467464447021484375},{"sentiment":"NEUTRAL","speaker":"B","text":"No, they used to open the door but they're not bringing your dinner.","start":1049031,"end":1051916,"confidence":0.4934753499999999792891003380645997822284698486328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Would you have to eat your dinner in the room or were you allowed to go and eat with everyone else?","start":1053206,"end":1056591,"confidence":0.88248837000000002195321258113835938274860382080078125},{"sentiment":"NEUTRAL","speaker":"A","text":"They used to bring up dinner.","start":1057919,"end":1059354,"confidence":0.83220919999999998228901176844374276697635650634765625},{"sentiment":"NEUTRAL","speaker":"B","text":"There wasn't a toilet in the room either, to be honest with you.","start":1059500,"end":1061822,"confidence":0.57859117000000004349402615844155661761760711669921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":1062176,"end":1062564,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"I remember that much.","start":1065095,"end":1065775,"confidence":0.70173717000000002119719511028961278498172760009765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I know it sounds a bit\u2014 I know it can be a bit hard to talk about, but with there being no toilet, would you have an accident while you were in there?","start":1066376,"end":1075414,"confidence":0.5007139400000000239998598772217519581317901611328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Aye, just no choice.","start":1076185,"end":1077887,"confidence":0.6081052000000000123947074825991876423358917236328125},{"sentiment":"NEGATIVE","speaker":"B","text":"You either piss yourself or you shake yourself or you push the toilet or something.","start":1078031,"end":1082029,"confidence":0.88891030000000004207549864077009260654449462890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":1082463,"end":1082623,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEGATIVE","speaker":"B","text":"There's no choice when you're locked in a room.","start":1083025,"end":1084470,"confidence":0.53076120000000004406359721542685292661190032958984375},{"sentiment":"NEUTRAL","speaker":"B","text":"It's just, it happened quite a lot back in the day.","start":1084550,"end":1087023,"confidence":0.73025583999999998940921841494855470955371856689453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Would you ask to go to the toilet or were you not able to?","start":1087521,"end":1090186,"confidence":0.61828190000000005088764964966685511171817779541015625},{"sentiment":"NEGATIVE","speaker":"B","text":"It's extremely hard to go.","start":1090266,"end":1092177,"confidence":0.7682596999999999898278701948584057390689849853515625},{"sentiment":"NEUTRAL","speaker":"B","text":"You just get knocked.","start":1092241,"end":1092964,"confidence":0.525408300000000050289372666156850755214691162109375},{"sentiment":"NEUTRAL","speaker":"B","text":"It's just getting older.","start":1093381,"end":1094521,"confidence":0.717703399999999991365484675043262541294097900390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":1094602,"end":1094762,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, what immediate effects came from this kind of experience?","start":1104292,"end":1108364,"confidence":0.570226200000000016387957657570950686931610107421875},{"sentiment":"NEGATIVE","speaker":"A","text":"Was there any pain or injury, any fear, shame, sleep problems, bedwetting, any running away?","start":1108460,"end":1113830,"confidence":0.6875567000000000206227923627011477947235107421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, that was all.","start":1114776,"end":1115465,"confidence":0.55222296999999997968444631624151952564716339111328125},{"sentiment":"NEUTRAL","speaker":"B","text":"That was all the same.","start":1115898,"end":1116828,"confidence":0.71723186999999999358124114223755896091461181640625},{"sentiment":"NEGATIVE","speaker":"B","text":"I used to wet your bed, used to run away, used to get fear.","start":1116876,"end":1119617,"confidence":0.6307300000000000128608235172578133642673492431640625},{"sentiment":"NEGATIVE","speaker":"B","text":"Something\u2014 that's how you used to run away, because you were feared.","start":1120323,"end":1122247,"confidence":0.59876600000000002044231450781808234751224517822265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":1122872,"end":1123561,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Probably.","start":1125133,"end":1125502,"confidence":0.5870592599999999716686716055846773087978363037109375},{"sentiment":"NEGATIVE","speaker":"B","text":"You'll have heard that a lot, actually, and been involved in care, you probably\u2014 that's where a lot of people run away because they've been wet in the bed.","start":1125679,"end":1131525,"confidence":0.51627140000000004693703203884069807827472686767578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":1132119,"end":1132360,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"And I'm sorry to ask, but would you wet the bed in Greif?","start":1133067,"end":1136198,"confidence":0.58099100000000003518607627484016120433807373046875},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":1137082,"end":1137323,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":1137805,"end":1138061,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"And what would happen if you wet the bed?","start":1138126,"end":1139362,"confidence":0.6515494600000000247064235736615955829620361328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Were you given any, you know, any comfort?","start":1139427,"end":1142799,"confidence":0.77285660000000000469100314148818142712116241455078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Were you given any\u2014?","start":1143024,"end":1143731,"confidence":0.82996999999999998554045532728196121752262115478515625},{"sentiment":"NEUTRAL","speaker":"B","text":"No.","start":1144550,"end":1144807,"confidence":0.49361873000000000555331780560663901269435882568359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Certain staff were alright, certain ones weren't.","start":1144951,"end":1147939,"confidence":0.613388299999999997424993125605396926403045654296875},{"sentiment":"NEUTRAL","speaker":"A","text":"So would they, like, say, change your sheets?","start":1149288,"end":1150926,"confidence":0.85499095999999996653428979698219336569309234619140625},{"sentiment":"POSITIVE","speaker":"B","text":"Yes, some of them are all right.","start":1151740,"end":1153200,"confidence":0.70879762999999995631839055931777693331241607666015625},{"sentiment":"NEUTRAL","speaker":"B","text":"So you'll probably hear about a lot.","start":1153200,"end":1154540,"confidence":0.7854252999999999929059413261711597442626953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Some of them are already in certain homes.","start":1154540,"end":1155710,"confidence":0.78295269999999994592343455224181525409221649169921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Some of them\u2014 it happens in other homes.","start":1156320,"end":1158220,"confidence":0.7974447000000000063124616644927300512790679931640625},{"sentiment":"NEGATIVE","speaker":"B","text":"You always meet nice people and then you meet assholes.","start":1158340,"end":1160380,"confidence":0.76989180000000001502513669038307853043079376220703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, happens absolutely everywhere.","start":1160700,"end":1162420,"confidence":0.51843815999999998123115574344410561025142669677734375},{"sentiment":"POSITIVE","speaker":"B","text":"I mean, it's just\u2014 you never really\u2014 you never got home, you met all nice people.","start":1162420,"end":1166710,"confidence":0.446725929999999993302850498366751708090305328369140625},{"sentiment":"NEGATIVE","speaker":"A","text":"Never happens.","start":1167220,"end":1168080,"confidence":0.48052755000000002549853661548695527017116546630859375},{"sentiment":"NEGATIVE","speaker":"A","text":"You never get a full night's sleep.","start":1168080,"end":1169550,"confidence":0.71508824999999998084376784390769898891448974609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Right.","start":1170320,"end":1171480,"confidence":0.56647499999999995079491554861306212842464447021484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":1171480,"end":1172560,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't know, sometimes you wish for it, but it wasn't gonna happen, so you just had to go.","start":1172560,"end":1178060,"confidence":0.52171500000000003982592033935361541807651519775390625},{"sentiment":"NEUTRAL","speaker":"B","text":"That's when you're 10-year-old, I mean.","start":1181850,"end":1183187,"confidence":0.7079195400000000137907818498206324875354766845703125},{"sentiment":"POSITIVE","speaker":"A","text":"So yeah, absolutely, absolutely.","start":1183253,"end":1185862,"confidence":0.697886000000000006338041202980093657970428466796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, did this happen to anyone else, or did you ever\u2014 did anyone else ever witness this happening to you, you know, being locked in that room?","start":1188340,"end":1195306,"confidence":0.6826719999999999455297938766307197511196136474609375},{"sentiment":"NEUTRAL","speaker":"B","text":"No, I just do what I say.","start":1195993,"end":1196865,"confidence":0.7717289000000000509515984958852641284465789794921875},{"sentiment":"NEUTRAL","speaker":"B","text":"People, I mean, there's people who probably witnessed it happening to me and all, but yeah, you're a lot young, you can't remember, but it did happen to other people.","start":1196945,"end":1204374,"confidence":0.63655614999999998726565308970748446881771087646484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Used to happen to a lot of people in there.","start":1206138,"end":1208796,"confidence":0.62595283999999995483420889286207966506481170654296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, of course.","start":1210860,"end":1211477,"confidence":0.576585600000000031428726288140751421451568603515625},{"sentiment":"NEGATIVE","speaker":"B","text":"That was one of the worst ones.","start":1213520,"end":1214455,"confidence":0.96813804000000003302517370684654451906681060791015625},{"sentiment":"NEGATIVE","speaker":"A","text":"Fife was the worst one?","start":1215840,"end":1216798,"confidence":0.9192077499999999901092451182194054126739501953125},{"sentiment":"NEUTRAL","speaker":"A","text":"One of them, aye.","start":1217724,"end":1218504,"confidence":0.6403997500000000453468373962095938622951507568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":1219284,"end":1219528,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"And when you say you would be kind of, you know, grabbed or thrown into your room, was there ever any bruises, any handprints?","start":1224038,"end":1231198,"confidence":0.49794992999999998506410747722839005291461944580078125},{"sentiment":"NEGATIVE","speaker":"B","text":"Yes, I was always bruised when they grabbed me and hit me and things like that.","start":1232440,"end":1235920,"confidence":0.762138399999999993639221429475583136081695556640625},{"sentiment":"NEUTRAL","speaker":"B","text":"It always happened.","start":1235920,"end":1237110,"confidence":0.68081800000000003425526529099442996084690093994140625},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":1238220,"end":1240600,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"You're 10, you're up there, back that long, you can remember certain things but you can't remember it all.","start":1240600,"end":1244480,"confidence":0.6153713499999999836376218809164129197597503662109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, of course.","start":1244480,"end":1245660,"confidence":0.576585600000000031428726288140751421451568603515625},{"sentiment":"NEUTRAL","speaker":"A","text":"And did you ever tell anyone or try and get any help because of that?","start":1246540,"end":1249120,"confidence":0.6103973000000000315168335873750038444995880126953125},{"sentiment":"NEGATIVE","speaker":"B","text":"Yeah, I used to tell the night staff and all that, but when you're that young, you don't think they'll believe you when you've been in a home.","start":1249120,"end":1255420,"confidence":0.53605384000000000366270569429616443812847137451171875},{"sentiment":"NEUTRAL","speaker":"B","text":"They just shy me about or just ignore you.","start":1256240,"end":1258360,"confidence":0.54152553999999997191849843147792853415012359619140625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, even the nice ones, they used to say, right, I may borrow and just walk away and things like that.","start":1259173,"end":1264929,"confidence":0.6859764999999999890434310145792551338672637939453125},{"sentiment":"NEGATIVE","speaker":"B","text":"So, okay, you end up going like this, you end up seeing the hank of their arseholes.","start":1265010,"end":1269564,"confidence":0.908162499999999983657517077517695724964141845703125},{"sentiment":"NEGATIVE","speaker":"B","text":"Yeah, yeah, because they used to make you\u2014 even if you made a complaint, you just get ignored because you're that young.","start":1270079,"end":1276206,"confidence":0.77150273000000002543430355217424221336841583251953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":1280340,"end":1280660,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"So that is everything for Greif.","start":1287744,"end":1289964,"confidence":0.66533860000000000223252527575823478400707244873046875},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":1290780,"end":1291009,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"So I'm now going to move on to Beech Avenue.","start":1291270,"end":1292804,"confidence":0.88838410000000000987796511253691278398036956787109375},{"sentiment":"NEUTRAL","speaker":"A","text":"So I'm going to ask the same question again.","start":1294130,"end":1295832,"confidence":0.6940893999999999675054596082190982997417449951171875},{"sentiment":"NEUTRAL","speaker":"A","text":"What was Beech Avenue?","start":1295929,"end":1296918,"confidence":0.85871039999999998482138607869273982942104339599609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Was it a home?","start":1296999,"end":1297663,"confidence":0.8303019000000000371386477127089165151119232177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Was it a residential school?","start":1297728,"end":1299187,"confidence":0.81495565000000003141877868984011001884937286376953125},{"sentiment":"NEUTRAL","speaker":"B","text":"It was just\u2014 it was like two houses knocked into one.","start":1299836,"end":1302555,"confidence":0.5343020000000000546691580893821083009243011474609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Just a home.","start":1304362,"end":1305184,"confidence":0.6155097499999999666187022739904932677745819091796875},{"sentiment":"POSITIVE","speaker":"B","text":"It was just like two normal houses and they knocked it through and they won us.","start":1305233,"end":1308233,"confidence":0.57079000000000001957545237019076012074947357177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":1308700,"end":1309104,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"And can you remember how many floors were in this house?","start":1309668,"end":1311765,"confidence":0.8230391999999999708137465859181247651576995849609375},{"sentiment":"NEUTRAL","speaker":"A","text":"2 floors.","start":1312494,"end":1313820,"confidence":0.62445620000000001681428329902701079845428466796875},{"sentiment":"NEUTRAL","speaker":"A","text":"And where was your bedroom?","start":1314176,"end":1315292,"confidence":0.76695853000000002719360736591625027358531951904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Top floor.","start":1316698,"end":1317184,"confidence":0.65754170000000000673168187859118916094303131103515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":1317733,"end":1318170,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you have your own bedroom or shared?","start":1321210,"end":1322743,"confidence":0.8927264999999999783852899781777523458003997802734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Own bedroom.","start":1323468,"end":1323967,"confidence":0.72360473999999996852494632548769004642963409423828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Own bedroom.","start":1324435,"end":1325128,"confidence":0.72360473999999996852494632548769004642963409423828125},{"sentiment":"NEUTRAL","speaker":"B","text":"I think there was about 10 people in all or something.","start":1327497,"end":1329785,"confidence":0.90759975000000003841904572254861705005168914794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"In the home?","start":1330732,"end":1331233,"confidence":0.78678656000000002368466311963857151567935943603515625},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":1331928,"end":1332122,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":1333238,"end":1333706,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"What about the toilets?","start":1334369,"end":1335145,"confidence":0.627272000000000051755932872765697538852691650390625},{"sentiment":"NEUTRAL","speaker":"A","text":"You know, was there\u2014 were they shared?","start":1335242,"end":1337344,"confidence":0.878922699999999945674744594725780189037322998046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Were the showers shared?","start":1337441,"end":1338395,"confidence":0.88734469999999998623962937926989980041980743408203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, they're shared toilets, yes.","start":1339199,"end":1340219,"confidence":0.73498076000000001073431121767498552799224853515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Shared toilets, okay.","start":1340833,"end":1342290,"confidence":0.75620419999999999305373421520926058292388916015625},{"sentiment":"NEUTRAL","speaker":"B","text":"There's a couple of them, there's a couple on the top, one on the bottom.","start":1342678,"end":1348423,"confidence":0.8415932699999999488937874048133380711078643798828125},{"sentiment":"POSITIVE","speaker":"A","text":"Okay, no problem.","start":1348761,"end":1350722,"confidence":0.58404654000000000291237256533349864184856414794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":1356333,"end":1356755,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"And what about the food here?","start":1363943,"end":1365051,"confidence":0.81096624999999999960920149533194489777088165283203125},{"sentiment":"NEUTRAL","speaker":"B","text":"It was actually all right, but you can't really remember much of it.","start":1366777,"end":1370290,"confidence":0.6234571300000000260155275100260041654109954833984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, you're still going to school, you're in there, so you're new to the school, you know what I mean?","start":1370420,"end":1375795,"confidence":0.76780119999999996149853132010321132838726043701171875},{"sentiment":"NEUTRAL","speaker":"A","text":"What about, would you like eat dinner together or eat breakfast together?","start":1382623,"end":1385551,"confidence":0.939500699999999966394170769490301609039306640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, you used to do that.","start":1386198,"end":1387249,"confidence":0.75172220000000000705853153704083524644374847412109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":1392778,"end":1392923,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"POSITIVE","speaker":"B","text":"That was actually, Beech Avenue was actually the best one.","start":1393149,"end":1395519,"confidence":0.96458600000000005447731155072688125073909759521484375},{"sentiment":"POSITIVE","speaker":"A","text":"It was the best one?","start":1395987,"end":1396761,"confidence":0.85776649999999998730260131196700967848300933837890625},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":1397357,"end":1397680,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":1400179,"end":1402290,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"What about hygiene-wise?","start":1402676,"end":1404062,"confidence":0.80551150000000004691713684223941527307033538818359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Was there any toiletries provided?","start":1404127,"end":1406109,"confidence":0.8386232000000000130768285089288838207721710205078125},{"sentiment":"NEGATIVE","speaker":"B","text":"I just cannot remember that, to be honest with you.","start":1407300,"end":1409107,"confidence":0.59436970000000000080575546235195361077785491943359375},{"sentiment":"NEGATIVE","speaker":"B","text":"I just cannot remember, too young.","start":1409655,"end":1411656,"confidence":0.7542432999999999498896841032546944916248321533203125},{"sentiment":"POSITIVE","speaker":"B","text":"So I just actually liked the home, I thought it was quite good.","start":1412092,"end":1415561,"confidence":0.9812665000000000414814849136746488511562347412109375},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, no, that's absolutely fine.","start":1415884,"end":1416723,"confidence":0.70424735999999998892207031531143002212047576904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"What about clothing?","start":1416820,"end":1417546,"confidence":0.84107719999999996929318513139151036739349365234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you go with the clothing that you had from home or were you provided new?","start":1417724,"end":1421178,"confidence":0.91952080000000002701909807001356966793537139892578125},{"sentiment":"NEUTRAL","speaker":"B","text":"Covenants I came to home, right?","start":1422220,"end":1424140,"confidence":0.82537669999999996317541217649704776704311370849609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":1424140,"end":1424540,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"I can't actually remember getting any clues in there.","start":1424540,"end":1428360,"confidence":0.514047600000000048936499297269620001316070556640625},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't think I was in there that long either.","start":1428360,"end":1429900,"confidence":0.5879860999999999560117203145637176930904388427734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Let me have a little look and see.","start":1431660,"end":1433260,"confidence":0.76779633999999996607499497258686460554599761962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, Beach Avenue was about 2 months.","start":1435030,"end":1437150,"confidence":0.84733044999999995727790746968821622431278228759765625},{"sentiment":"NEUTRAL","speaker":"B","text":"It wasn't that long.","start":1437560,"end":1438680,"confidence":0.71644030000000002988969072248437441885471343994140625},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":1438680,"end":1439060,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Because I left there and they put me on Newfield.","start":1439060,"end":1441270,"confidence":0.78056300000000000682831569065456278622150421142578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, I've got Newfield.","start":1442360,"end":1443880,"confidence":0.6090622999999999453990540132508613169193267822265625},{"sentiment":"NEUTRAL","speaker":"A","text":"That's the next one, just for this one.","start":1443880,"end":1445940,"confidence":0.680619300000000038153302739374339580535888671875},{"sentiment":"NEUTRAL","speaker":"A","text":"What about contact with family?","start":1447000,"end":1448200,"confidence":0.8431431000000000341998429576051421463489532470703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Was there still no contact?","start":1448200,"end":1449310,"confidence":0.81739930000000005083649057269212789833545684814453125},{"sentiment":"NEUTRAL","speaker":"B","text":"No, no contact, no.","start":1450101,"end":1451010,"confidence":0.5029490599999999478342260772478766739368438720703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, and what about the staff?","start":1451400,"end":1453755,"confidence":0.7708367000000000412995859733200632035732269287109375},{"sentiment":"NEUTRAL","speaker":"A","text":"What were they like?","start":1453852,"end":1454405,"confidence":0.84986680000000003332161213620565831661224365234375},{"sentiment":"NEUTRAL","speaker":"B","text":"Actually, it was a guy, a Mr Rankin, and his wife.","start":1455998,"end":1460096,"confidence":0.89673089999999999744062506579211913049221038818359375},{"sentiment":"NEUTRAL","speaker":"B","text":"They owned a fruit stall next to Bell Street.","start":1460321,"end":1463615,"confidence":0.9009685499999999791498339618556201457977294921875},{"sentiment":"NEUTRAL","speaker":"B","text":"They were actually, him and his wife were actually buried inside.","start":1463679,"end":1465981,"confidence":0.7302315999999999807101858095848001539707183837890625},{"sentiment":"POSITIVE","speaker":"A","text":"Okay, okay, cool, got that.","start":1467542,"end":1469181,"confidence":0.67914459999999998718323013235931284725666046142578125},{"sentiment":"NEUTRAL","speaker":"A","text":"And what about the other children?","start":1470740,"end":1471752,"confidence":0.61044960000000003663700454126228578388690948486328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Were they okay?","start":1471800,"end":1472299,"confidence":0.8359995000000000064943606048473156988620758056640625},{"sentiment":"POSITIVE","speaker":"A","text":"Yes, I know someone in from Cherwell, so yes, they were actually all right.","start":1473391,"end":1476573,"confidence":0.87285226999999998565016312568332068622112274169921875},{"sentiment":"NEUTRAL","speaker":"A","text":"You know some of the names?","start":1477759,"end":1478723,"confidence":0.7950927599999999539903683398733846843242645263671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, yes I do.","start":1480030,"end":1481123,"confidence":0.476713419999999998832862502240459434688091278076171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you give me just a couple?","start":1481429,"end":1482780,"confidence":0.83568900000000001515587655376293696463108062744140625},{"sentiment":"POSITIVE","speaker":"A","text":"It just really helps to solidify the statement is all.","start":1482957,"end":1485288,"confidence":0.82029540000000000787849785410799086093902587890625},{"sentiment":"NEUTRAL","speaker":"A","text":"There was Elizabeth Campbell.","start":1485996,"end":1487379,"confidence":0.84413360000000003946496462958748452365398406982421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":1490849,"end":1491171,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Sharon McAllister.","start":1491801,"end":1492930,"confidence":0.81683450000000001889333134386106394231319427490234375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":1494641,"end":1494915,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"That was two.","start":1495206,"end":1496303,"confidence":0.70508665000000003697522288348409347236156463623046875},{"sentiment":"NEUTRAL","speaker":"B","text":"And then my brother Kevin, he was in there too.","start":1496497,"end":1498288,"confidence":0.8921219000000000232120100918109528720378875732421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Your brother Kevin was in there too.","start":1498353,"end":1500321,"confidence":0.89857565999999999828418140168651007115840911865234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Is he an older brother?","start":1500978,"end":1502094,"confidence":0.90338960000000001482334255342721007764339447021484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Younger, okay.","start":1503672,"end":1504801,"confidence":0.61619776000000003879364385284134186804294586181640625},{"sentiment":"NEUTRAL","speaker":"A","text":"He's youngest.","start":1505204,"end":1505769,"confidence":0.77470300000000003048938879146589897572994232177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Youngest, okay, got that.","start":1506576,"end":1508995,"confidence":0.70248929999999998319282212833059020340442657470703125},{"sentiment":"NEGATIVE","speaker":"A","text":"Did anything happen here that you would now consider abuse, neglect, or harmful as an adult?","start":1511360,"end":1515273,"confidence":0.77506079999999999419202367789694108068943023681640625},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":1516227,"end":1516324,"confidence":0.49361873000000000555331780560663901269435882568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, okay.","start":1516874,"end":1517391,"confidence":0.595505830000000013768612916464917361736297607421875},{"sentiment":"NEUTRAL","speaker":"A","text":"And I know the question is, what was different about this placement compared with the others?","start":1520372,"end":1524026,"confidence":0.82266706000000000553740164832561276853084564208984375},{"sentiment":"NEUTRAL","speaker":"A","text":"I know you said it was the best one.","start":1524091,"end":1525514,"confidence":0.490764680000000008686100727572920732200145721435546875},{"sentiment":"NEUTRAL","speaker":"A","text":"What made it the best one?","start":1526662,"end":1527665,"confidence":0.5820027599999999523561200476251542568206787109375},{"sentiment":"POSITIVE","speaker":"B","text":"The staff are actually very nice.","start":1528070,"end":1530880,"confidence":0.98481560000000001320330511589418165385723114013671875},{"sentiment":"NEUTRAL","speaker":"B","text":"The husband\u2014 there was a husband and wife that owned the fruiters as well, but they ran that.","start":1531710,"end":1535630,"confidence":0.87488469999999995962980392505414783954620361328125},{"sentiment":"NEUTRAL","speaker":"B","text":"So I don't know if you\u2014 I can't remember, but I knew Mr Rankin.","start":1536090,"end":1540010,"confidence":0.81047826999999994512791090528480708599090576171875},{"sentiment":"NEUTRAL","speaker":"B","text":"He used to take us to the fruiters.","start":1540010,"end":1541050,"confidence":0.85172020000000003836504447463084943592548370361328125},{"sentiment":"NEUTRAL","speaker":"B","text":"And Mr\u2014 who, sorry?","start":1541790,"end":1543410,"confidence":0.5725078999999999584957777187810279428958892822265625},{"sentiment":"NEUTRAL","speaker":"B","text":"His name is Mr Rankin.","start":1543450,"end":1544820,"confidence":0.85645749999999998269828438424156047403812408447265625},{"sentiment":"NEGATIVE","speaker":"B","text":"I can't remember his first name.","start":1544850,"end":1545810,"confidence":0.510623040000000028015847419737838208675384521484375},{"sentiment":"NEUTRAL","speaker":"B","text":"The fruiters in that, in Welshgate, were just along the way where I stayed in Paisley.","start":1545810,"end":1551310,"confidence":0.90300875999999996590617001857026480138301849365234375},{"sentiment":"NEUTRAL","speaker":"B","text":"So there's something called Paisley.","start":1551690,"end":1552610,"confidence":0.8724561299999999963716845741146244108676910400390625},{"sentiment":"NEUTRAL","speaker":"B","text":"On the fruiters, and he used to take the fruiters and that, and you just used to help yourself.","start":1552670,"end":1555490,"confidence":0.84590189999999998438084958252147771418094635009765625},{"sentiment":"POSITIVE","speaker":"A","text":"I remember to see the shed and I just thought\u2014 Okay, I'm glad that there was at least, you know, one place that was safe for you.","start":1555998,"end":1564491,"confidence":0.84400679999999994596038277450134046375751495361328125},{"sentiment":"NEUTRAL","speaker":"B","text":"That was the only one, aye.","start":1564555,"end":1566497,"confidence":0.74711852999999994739965814005699940025806427001953125},{"sentiment":"POSITIVE","speaker":"B","text":"Oh, bless you.","start":1566802,"end":1567396,"confidence":0.84304075999999994461830965519766323268413543701171875},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm going to move on now to Newfield.","start":1568199,"end":1571297,"confidence":0.88564556999999999309380882550613023340702056884765625},{"sentiment":"NEUTRAL","speaker":"A","text":"So I can see that you were there for about 6 months as well.","start":1571715,"end":1574155,"confidence":0.88086253000000003243741275582578964531421661376953125},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":1574909,"end":1575166,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"What was Newfield in a sense of, was it a house?","start":1575632,"end":1579276,"confidence":0.8909108999999999500829517273814417421817779541015625},{"sentiment":"NEUTRAL","speaker":"B","text":"It was not, it was units.","start":1580769,"end":1582037,"confidence":0.6325878499999999515779336434206925332546234130859375},{"sentiment":"NEUTRAL","speaker":"B","text":"There was like 4 or 5 different units because it was a residential home for boys and girls.","start":1582230,"end":1586308,"confidence":0.91526249999999997886135361113701947033405303955078125},{"sentiment":"NEUTRAL","speaker":"B","text":"It was a residential, okay, boys and girls, plus the school was inside.","start":1588518,"end":1593184,"confidence":0.81435709999999994490593735463335178792476654052734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, and how many people were there to a unit?","start":1597877,"end":1602747,"confidence":0.83478266000000000968128688327851705253124237060546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you remember it all?","start":1602796,"end":1603553,"confidence":0.81777990000000000403446165364584885537624359130859375},{"sentiment":"POSITIVE","speaker":"B","text":"That's okay.","start":1605400,"end":1605758,"confidence":0.73359823000000001780307457011076621711254119873046875},{"sentiment":"NEUTRAL","speaker":"B","text":"I'd say 6 plus, wasn't it?","start":1606571,"end":1608459,"confidence":0.8543162300000000097810470833792351186275482177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":1608524,"end":1608833,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"So we'll go with like just 6 or more to a unit, and you said there was about 4 or 5 units?","start":1609266,"end":1617634,"confidence":0.8696272400000000235564812101074494421482086181640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, there was.","start":1618563,"end":1619237,"confidence":0.6856457000000000245876208282425068318843841552734375},{"sentiment":"NEUTRAL","speaker":"B","text":"They were named after islands: Campsie, South, Iona.","start":1620006,"end":1625953,"confidence":0.88074784999999999879349843467934988439083099365234375},{"sentiment":"NEUTRAL","speaker":"A","text":"They were named after islands.","start":1626418,"end":1627412,"confidence":0.80466205000000001756887968440423719584941864013671875},{"sentiment":"NEUTRAL","speaker":"A","text":"And I've got you down as being in the Campsie unit, is that right?","start":1628903,"end":1631612,"confidence":0.8058362999999999498612623938242904841899871826171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, I was in Campsie and South.","start":1632189,"end":1633407,"confidence":0.8015255999999999492189317606971599161624908447265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Campsie and South?","start":1634369,"end":1635299,"confidence":0.848520900000000022345147954183630645275115966796875},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":1635957,"end":1636037,"confidence":0.49361873000000000555331780560663901269435882568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":1636213,"end":1638685,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, and what about the units?","start":1639889,"end":1642649,"confidence":0.79947559999999995294928112343768589198589324951171875},{"sentiment":"NEUTRAL","speaker":"A","text":"What did they look like?","start":1642778,"end":1643933,"confidence":0.85131495999999995394347251931321807205677032470703125},{"sentiment":"NEUTRAL","speaker":"A","text":"You know, was there a kitchen, dining room?","start":1643997,"end":1647015,"confidence":0.8849525000000000307665004584123380482196807861328125},{"sentiment":"NEUTRAL","speaker":"B","text":"There was a kitchen, dining room, yes.","start":1647833,"end":1649101,"confidence":0.75414323999999999248444737531826831400394439697265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Couches.","start":1649197,"end":1649631,"confidence":0.6637350300000000036249048207537271082401275634765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Just looked like\u2014 the units kind of looked like a house, you know what I mean?","start":1650096,"end":1654446,"confidence":0.7557576299999999580592202619300223886966705322265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":1655376,"end":1655714,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"What about your bedroom?","start":1657142,"end":1659421,"confidence":0.85422889999999995769286442737211473286151885986328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you have your own bedroom or did you share?","start":1659469,"end":1661186,"confidence":0.88658029999999998782556076548644341528415679931640625},{"sentiment":"NEUTRAL","speaker":"A","text":"I had my own bedroom, yes.","start":1661748,"end":1662678,"confidence":0.7396019700000000529627186551806516945362091064453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Own bedroom.","start":1662935,"end":1663544,"confidence":0.72360473999999996852494632548769004642963409423828125},{"sentiment":"NEUTRAL","speaker":"A","text":"And what about bathrooms?","start":1663736,"end":1664747,"confidence":0.62547856999999995597505630939849652349948883056640625},{"sentiment":"POSITIVE","speaker":"B","text":"Yes, there was shared bathrooms, yes, for the residents.","start":1665885,"end":1668804,"confidence":0.50984010000000001827658024922129698097705841064453125},{"sentiment":"NEUTRAL","speaker":"A","text":"And what about showers?","start":1669189,"end":1670119,"confidence":0.778929769999999965790493661188520491123199462890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Was there shared showers?","start":1670215,"end":1671081,"confidence":0.90700440000000004392433083921787329018115997314453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Eh, can't remember, but I know there was baths.","start":1672139,"end":1674384,"confidence":0.75011145999999995215290482519776560366153717041015625},{"sentiment":"NEUTRAL","speaker":"A","text":"I remember that back then.","start":1674625,"end":1675619,"confidence":0.76869569999999998177742099869647063314914703369140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Were they shared baths, so kind of everyone would take it in turns to use the baths?","start":1675988,"end":1679291,"confidence":0.89974849999999995109334349763230420649051666259765625},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":1679997,"end":1680157,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":1680734,"end":1680991,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"What about routines?","start":1682017,"end":1682755,"confidence":0.80839497000000004600650527208927087485790252685546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Was there any specific kind of bathing routine, you know, was it you have to bath in the morning and night, or?","start":1682819,"end":1688335,"confidence":0.907575299999999973721287460648454725742340087890625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, not really.","start":1689237,"end":1690059,"confidence":0.59273153999999994567815519985742866992950439453125},{"sentiment":"NEGATIVE","speaker":"A","text":"No, no.","start":1690123,"end":1690462,"confidence":0.53180579999999999518678350796108134090900421142578125},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay, I think it was kind of your choice, if you know what I mean.","start":1690703,"end":1695504,"confidence":0.8066126000000000129119825942325405776500701904296875},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, okay.","start":1695859,"end":1696584,"confidence":0.55090344000000002200323478973587043583393096923828125},{"sentiment":"NEUTRAL","speaker":"A","text":"You didn't have a choice?","start":1696890,"end":1697599,"confidence":0.55940920000000005085638576929341070353984832763671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, you had a choice?","start":1698416,"end":1699308,"confidence":0.6313317400000000301218960885307751595973968505859375},{"sentiment":"NEUTRAL","speaker":"B","text":"It was up to you, but nobody ever said to you, go for a shower in the bathroom every day, which I think you should have.","start":1700200,"end":1706025,"confidence":0.72147744999999996462491935744765214622020721435546875},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, okay.","start":1706382,"end":1709626,"confidence":0.55090344000000002200323478973587043583393096923828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, what about the food?","start":1709853,"end":1711312,"confidence":0.7808804499999999482184875887469388544559478759765625},{"sentiment":"POSITIVE","speaker":"B","text":"I think it's actually all right, as I can remember, but I cannae remember that much, darling.","start":1714107,"end":1718467,"confidence":0.67588013000000002339362481507123447954654693603515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, again, it's just one of them.","start":1718888,"end":1720330,"confidence":0.53638960000000002192876991102821193635463714599609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Right.","start":1721074,"end":1724372,"confidence":0.56647499999999995079491554861306212842464447021484375},{"sentiment":"NEUTRAL","speaker":"A","text":"And what about toiletries?","start":1727298,"end":1729787,"confidence":0.63984834999999995464037283454672433435916900634765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you remember being provided shower gel, toothpaste, toothbrush?","start":1729933,"end":1733046,"confidence":0.87232220000000004755946747536654584109783172607421875},{"sentiment":"NEGATIVE","speaker":"A","text":"No, I cannae, no.","start":1733938,"end":1734684,"confidence":0.72629284999999998984065996410208754241466522216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Is that that you can't remember, you weren't given them?","start":1735349,"end":1737733,"confidence":0.51369553999999995053116208509891293942928314208984375},{"sentiment":"NEUTRAL","speaker":"A","text":"I cannae remember.","start":1738658,"end":1739493,"confidence":0.57684827000000005181590267966384999454021453857421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, no, that's okay.","start":1739558,"end":1740332,"confidence":0.51965859999999997054231926085776649415493011474609375},{"sentiment":"NEUTRAL","speaker":"A","text":"I just wanted to clarify that I didn't get that any mistaken.","start":1740381,"end":1742784,"confidence":0.75092119999999995538786379256634972989559173583984375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I can't remember.","start":1743590,"end":1745410,"confidence":0.5773321399999999936625272312085144221782684326171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Then I got to be about older.","start":1745410,"end":1746300,"confidence":0.81786864999999997483115521390573121607303619384765625},{"sentiment":"NEUTRAL","speaker":"B","text":"I know of it, but no, I can't remember that, no.","start":1746730,"end":1749710,"confidence":0.5990621000000000417884393755230121314525604248046875},{"sentiment":"POSITIVE","speaker":"A","text":"Okay, no problem at all.","start":1749710,"end":1751250,"confidence":0.77047074000000004279087306713336147367954254150390625},{"sentiment":"NEUTRAL","speaker":"A","text":"And what about contact with family?","start":1751250,"end":1752550,"confidence":0.80625194000000000027483793019200675189495086669921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Was there still no contact?","start":1752550,"end":1753660,"confidence":0.81739930000000005083649057269212789833545684814453125},{"sentiment":"NEGATIVE","speaker":"B","text":"Eh, I don't think anybody ever came to see me in the tube, no.","start":1754690,"end":1758690,"confidence":0.6019003400000000336689254254451952874660491943359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":1758690,"end":1759890,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"What about the staff?","start":1759890,"end":1760710,"confidence":0.7918730000000000490700813315925188362598419189453125},{"sentiment":"NEUTRAL","speaker":"A","text":"What were the staff like in this place?","start":1760710,"end":1762230,"confidence":0.75525549999999996853006223318516276776790618896484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Half and half.","start":1763270,"end":1763770,"confidence":0.6354288500000000450285142505890689790248870849609375},{"sentiment":"NEGATIVE","speaker":"B","text":"Half of them were alright, half of them were arseholes.","start":1763880,"end":1765790,"confidence":0.7895911300000000299093017019913531839847564697265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":1765990,"end":1767590,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't know what I need to put.","start":1767590,"end":1769470,"confidence":0.6728465999999999613834233969100750982761383056640625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, no, say what you need to say, honestly.","start":1769830,"end":1771650,"confidence":0.7108658599999999605500988764106296002864837646484375},{"sentiment":"NEUTRAL","speaker":"A","text":"There's no\u2014 You're all right?","start":1771830,"end":1774080,"confidence":0.77038940000000000196678229258395731449127197265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Some of them are all right, some of them were just\u2014 shouldn't have been there, if you know what I mean.","start":1774080,"end":1778930,"confidence":0.65621483000000002672180698937154375016689300537109375},{"sentiment":"NEUTRAL","speaker":"A","text":"What about the other children there?","start":1779280,"end":1780719,"confidence":0.7337577299999999969060127114062197506427764892578125},{"sentiment":"NEUTRAL","speaker":"B","text":"Eh, it's kind of\u2014 some of them are all right, some of them aren't.","start":1782240,"end":1784340,"confidence":0.650120260000000005362608135328628122806549072265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Kinda, they've probably seen this, they've probably seen the same as me.","start":1784860,"end":1788640,"confidence":0.70684420000000003359019729032297618687152862548828125},{"sentiment":"NEUTRAL","speaker":"B","text":"He was all right, he wasn't.","start":1788640,"end":1789470,"confidence":0.6023676399999999819812046553124673664569854736328125},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, well, you're never going to get along with everyone.","start":1789760,"end":1791830,"confidence":0.810024260000000051462620831443928182125091552734375},{"sentiment":"NEUTRAL","speaker":"A","text":"That's it, kinda.","start":1792840,"end":1793580,"confidence":0.7245454000000000061021410147077403962612152099609375},{"sentiment":"NEGATIVE","speaker":"B","text":"You don't know them, so yeah, you go, ah, fuck you.","start":1793580,"end":1797600,"confidence":0.903657200000000049300297177978791296482086181640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":1797600,"end":1798000,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"What about any rules?","start":1800486,"end":1801248,"confidence":0.790820599999999984675014275126159191131591796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Was there any rules that you can remember from here?","start":1801312,"end":1803434,"confidence":0.87199689999999996370405597190256230533123016357421875},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":1805444,"end":1806041,"confidence":0.49361873000000000555331780560663901269435882568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"What about any punishments?","start":1806767,"end":1807589,"confidence":0.739098699999999997345412339200265705585479736328125},{"sentiment":"NEGATIVE","speaker":"B","text":"I used to get locked in your room and battered and all that in there.","start":1808783,"end":1811412,"confidence":0.6581347600000000408471123591880314052104949951171875},{"sentiment":"NEGATIVE","speaker":"B","text":"I didn't like that place at all.","start":1811621,"end":1813412,"confidence":0.97276412999999994912769807342556305229663848876953125},{"sentiment":"NEUTRAL","speaker":"A","text":"So they would take you to your room?","start":1813944,"end":1815218,"confidence":0.83307432999999997402795770540251396596431732177734375},{"sentiment":"NEGATIVE","speaker":"B","text":"Some of the staff used to hit you and things like that and throw you in your room and things like that.","start":1816842,"end":1820676,"confidence":0.73140119999999997357775782802491448819637298583984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":1823137,"end":1823317,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"So I know you've just said that, but I'll ask the same question again.","start":1825569,"end":1828060,"confidence":0.68349504000000005365933475331985391676425933837890625},{"sentiment":"NEGATIVE","speaker":"A","text":"Did anything happen there that as an adult you now consider to be abuse, neglect, or harmful?","start":1828174,"end":1832752,"confidence":0.7850904499999999952564166960655711591243743896484375},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":1833561,"end":1833836,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"And how would you label that?","start":1834226,"end":1836026,"confidence":0.789768000000000025551116777933202683925628662109375},{"sentiment":"NEGATIVE","speaker":"B","text":"Physical abuse, getting hot and bothered and clearing your room and locked in your room.","start":1837243,"end":1840341,"confidence":0.8995075999999999627476654495694674551486968994140625},{"sentiment":"NEUTRAL","speaker":"B","text":"I haven't done that.","start":1840470,"end":1841379,"confidence":0.60463845999999998870322315269731916487216949462890625},{"sentiment":"NEGATIVE","speaker":"B","text":"I just didn't like the place at all.","start":1843199,"end":1844670,"confidence":0.97251790000000004621227844836539588868618011474609375},{"sentiment":"NEGATIVE","speaker":"B","text":"I just couldn't stand it.","start":1844750,"end":1846189,"confidence":0.95413183999999995332785829305066727101802825927734375},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":1849060,"end":1849220,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEGATIVE","speaker":"B","text":"And you've made a complaint, tell staff, as I said to you, you just get knocked.","start":1851478,"end":1855212,"confidence":0.49427164000000001209400579682551324367523193359375},{"sentiment":"NEGATIVE","speaker":"B","text":"They just ignore you.","start":1855456,"end":1857307,"confidence":0.81751300000000004519762342169997282326221466064453125},{"sentiment":"NEGATIVE","speaker":"A","text":"And who was responsible for the abuse, the physical abuse?","start":1861040,"end":1864444,"confidence":0.77620345000000001700612983768223784863948822021484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, the staff.","start":1865493,"end":1866171,"confidence":0.63191753999999999980019538270425982773303985595703125},{"sentiment":"NEUTRAL","speaker":"A","text":"The staff.","start":1866461,"end":1866929,"confidence":0.69549790000000000222968310481519438326358795166015625},{"sentiment":"NEUTRAL","speaker":"A","text":"And was there any, you know, was it just a particular set of staff or was it kind of all of them?","start":1867026,"end":1870497,"confidence":0.836760640000000055493956097052432596683502197265625},{"sentiment":"NEUTRAL","speaker":"B","text":"No, just this kind of, as I said to you, some of them are alright, some of them on me.","start":1871292,"end":1875625,"confidence":0.53657440000000000690505430611665360629558563232421875},{"sentiment":"NEGATIVE","speaker":"B","text":"Yeah, you know, it's not in order.","start":1876756,"end":1877819,"confidence":0.71146830000000005345128784028929658234119415283203125},{"sentiment":"NEUTRAL","speaker":"B","text":"You probably notice that in all your claims you're dealing with someone.","start":1877900,"end":1879930,"confidence":0.67756486000000004654708618545555509626865386962890625},{"sentiment":"NEUTRAL","speaker":"B","text":"A lot of people, some of the staff they like, and some of them they're just no.","start":1880171,"end":1883941,"confidence":0.52640330000000001842153096731635741889476776123046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":1885302,"end":1885480,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEGATIVE","speaker":"A","text":"So can you give me one clear example of a time when you were physically abused?","start":1886416,"end":1892774,"confidence":0.62280889999999999862012600715388543903827667236328125},{"sentiment":"NEUTRAL","speaker":"A","text":"What happened beforehand, what happened during, and what happened after?","start":1893113,"end":1896340,"confidence":0.87064419999999997923367800467531196773052215576171875},{"sentiment":"NEUTRAL","speaker":"B","text":"But it's just, just, I can't even remember what happened before that.","start":1897950,"end":1902128,"confidence":0.54368559999999999110542603375506587326526641845703125},{"sentiment":"NEGATIVE","speaker":"B","text":"I remember getting hot grabbed and threw my room and things up.","start":1902210,"end":1905514,"confidence":0.86280875999999995240585803912836126983165740966796875},{"sentiment":"NEUTRAL","speaker":"A","text":"So can you remember where it happened?","start":1906571,"end":1907970,"confidence":0.86287199999999997235278215157450176775455474853515625},{"sentiment":"NEUTRAL","speaker":"A","text":"You know, was it in a communal area?","start":1908018,"end":1909644,"confidence":0.8714577599999999701907427152036689221858978271484375},{"sentiment":"NEUTRAL","speaker":"B","text":"It was in a\u2014 no, it wasn't in a communal area, it was in a private bit.","start":1910590,"end":1913458,"confidence":0.81568854999999995669668351183645427227020263671875},{"sentiment":"NEUTRAL","speaker":"A","text":"In a private what, sorry?","start":1914349,"end":1915289,"confidence":0.5803930999999999951199924907996319234371185302734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Just in a private bit.","start":1916035,"end":1917023,"confidence":0.78702645999999998327467665149015374481678009033203125},{"sentiment":"NEUTRAL","speaker":"A","text":"In a private bit of the unit.","start":1917671,"end":1919178,"confidence":0.758818030000000032231355362455360591411590576171875},{"sentiment":"NEUTRAL","speaker":"A","text":"And so what did the member of staff do?","start":1921766,"end":1924274,"confidence":0.80683329999999997550474972740630619227886199951171875},{"sentiment":"NEGATIVE","speaker":"B","text":"They actually just grabbed me and And actually punched me and actually threw me on the bed, then locked the door.","start":1927324,"end":1934308,"confidence":0.83052539999999996922497302875854074954986572265625},{"sentiment":"NEGATIVE","speaker":"A","text":"Did he physically hurt you apart from grabbing you?","start":1936950,"end":1939087,"confidence":0.52810670000000003998508191216387785971164703369140625},{"sentiment":"NEGATIVE","speaker":"B","text":"Yes, he actually whacked me.","start":1940001,"end":1941061,"confidence":0.726335469999999983059524311101995408535003662109375},{"sentiment":"NEGATIVE","speaker":"B","text":"He actually punched me.","start":1943042,"end":1946874,"confidence":0.72567459999999994746389120336971245706081390380859375},{"sentiment":"NEUTRAL","speaker":"A","text":"And where did that hit?","start":1947266,"end":1948130,"confidence":0.77232730000000004988436330677359364926815032958984375},{"sentiment":"NEUTRAL","speaker":"A","text":"At my face.","start":1949733,"end":1950325,"confidence":0.67035294000000000824712742542033083736896514892578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, and was there a mark after, I'm assuming?","start":1951910,"end":1954403,"confidence":0.9026747299999999807340600455063395202159881591796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, I suppose.","start":1955070,"end":1955815,"confidence":0.716240800000000010783196557895280420780181884765625},{"sentiment":"NEGATIVE","speaker":"A","text":"And then he locked you in your room?","start":1957008,"end":1958134,"confidence":0.61758166999999997148762531651300378143787384033203125},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":1960300,"end":1960655,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"And how long were you left for?","start":1961220,"end":1962448,"confidence":0.85448175999999997909384319427772425115108489990234375},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, a good few hours.","start":1963481,"end":1964337,"confidence":0.7231300499999999686906448914669454097747802734375},{"sentiment":"NEUTRAL","speaker":"A","text":"And can you remember what happened when you were let out of your room?","start":1967747,"end":1969867,"confidence":0.84147220000000000350581785824033431708812713623046875},{"sentiment":"POSITIVE","speaker":"B","text":"I was just like, my roommate, quite a nice staff actually, what happened to your face?","start":1971132,"end":1975255,"confidence":0.71664625000000004018119170723366551101207733154296875},{"sentiment":"NEGATIVE","speaker":"B","text":"I said he whacked me, and then all of a sudden, and get caught up a bit, I fail.","start":1976079,"end":1981512,"confidence":0.711384699999999980946085997857153415679931640625},{"sentiment":"NEUTRAL","speaker":"B","text":"That's what they used to say.","start":1981931,"end":1982847,"confidence":0.74772749999999998937738610038650222122669219970703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Obviously, a young lady and they're adults, they've got to believe they're adults.","start":1984842,"end":1988380,"confidence":0.59068525000000005054090479461592622101306915283203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, that's what happens.","start":1989827,"end":1994275,"confidence":0.63284160000000000412256895288010127842426300048828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, now how often did this happen?","start":1996730,"end":1999260,"confidence":0.72298549999999994764010580183821730315685272216796875},{"sentiment":"NEUTRAL","speaker":"B","text":"A couple of times.","start":2000613,"end":2001403,"confidence":0.6749475000000000335376171278767287731170654296875},{"sentiment":"NEUTRAL","speaker":"A","text":"But it wasn't a regular occurrence?","start":2003369,"end":2004916,"confidence":0.70891040000000005161240324014215730130672454833984375},{"sentiment":"NEUTRAL","speaker":"B","text":"No, it's just Couple of times with certain staff, yes.","start":2006402,"end":2009002,"confidence":0.836978259999999973928197505301795899868011474609375},{"sentiment":"NEGATIVE","speaker":"A","text":"And did it ever change or become worse?","start":2009576,"end":2011546,"confidence":0.781643199999999982452436597668565809726715087890625},{"sentiment":"NEUTRAL","speaker":"B","text":"No, not really, no.","start":2013722,"end":2015189,"confidence":0.59067919999999995983586131842457689344882965087890625},{"sentiment":"NEGATIVE","speaker":"B","text":"Just kind of the same people all the time.","start":2015334,"end":2016881,"confidence":0.80756724000000001950638761627487838268280029296875},{"sentiment":"NEGATIVE","speaker":"B","text":"They just used to hit me and grab me and throw me in the room.","start":2017026,"end":2020572,"confidence":0.80633790000000005182556606087018735706806182861328125},{"sentiment":"NEGATIVE","speaker":"B","text":"Never liked the place, never liked Newfield at all.","start":2020975,"end":2022748,"confidence":0.96321920000000005313012252372573129832744598388671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":2024610,"end":2025434,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":2027939,"end":2028133,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"And what was the immediate effect from this?","start":2029393,"end":2030848,"confidence":0.82731209999999999471498313141637481749057769775390625},{"sentiment":"NEUTRAL","speaker":"A","text":"You know, was there still, was there any bedwetting, sleep problems?","start":2030945,"end":2033579,"confidence":0.5965823500000000390031118513434194028377532958984375},{"sentiment":"NEGATIVE","speaker":"B","text":"You're bedwetting, you don't want to go to sleep and then this happens to you.","start":2034350,"end":2038815,"confidence":0.8897842000000000250992115979897789657115936279296875},{"sentiment":"NEUTRAL","speaker":"B","text":"You lie awake all night thinking you've got to clean the hickey and all that as well.","start":2039621,"end":2042136,"confidence":0.55075700000000005207567710385774262249469757080078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":2048263,"end":2048425,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"It's kind of one of the places I like to forget.","start":2048668,"end":2050692,"confidence":0.57562846000000000845631120682810433208942413330078125},{"sentiment":"NEGATIVE","speaker":"A","text":"I just don't like that at all.","start":2050789,"end":2052069,"confidence":0.96185609999999999164543851293274201452732086181640625},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, absolutely understandable.","start":2052717,"end":2054271,"confidence":0.61704325999999998231260178727097809314727783203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Just going to ask really quick, just like I asked with the old one, in Newfield, what were the staff like when you did wet the bed?","start":2055150,"end":2062112,"confidence":0.84118709999999996540509528131224215030670166015625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, some, as I said, some of them used to change it, some of them didn't bother at all.","start":2063283,"end":2067449,"confidence":0.66050260000000005078391041024588048458099365234375},{"sentiment":"NEUTRAL","speaker":"A","text":"And the ones that didn't bother, was that left to you to deal with?","start":2067850,"end":2070301,"confidence":0.527191100000000023584334485349245369434356689453125},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":2071199,"end":2071455,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, and was that so, for example, you would have to change your own bedsheets or go for a quick bath, clean off?","start":2071856,"end":2080172,"confidence":0.85992025999999999186229615588672459125518798828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Have to go and do it yourself, yes.","start":2081070,"end":2082608,"confidence":0.79873709999999997766195747317397035658359527587890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, and some would help and some just wouldn't?","start":2083554,"end":2086358,"confidence":0.57435524000000004463117875275202095508575439453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Some of them were alright, some of them Okay, um, did the same thing happen to anyone else, or did you ever witness anything?","start":2086983,"end":2101707,"confidence":0.7168482000000000464723370896535925567150115966796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, a few people in here now.","start":2102052,"end":2104200,"confidence":0.84506329999999996172022065366036258637905120849609375},{"sentiment":"NEUTRAL","speaker":"B","text":"You've witnessed it?","start":2106230,"end":2106778,"confidence":0.7629278299999999735092615082976408302783966064453125},{"sentiment":"NEUTRAL","speaker":"B","text":"You've not seen it happening?","start":2106844,"end":2108056,"confidence":0.6151467999999999936022732072160579264163970947265625},{"sentiment":"NEUTRAL","speaker":"A","text":"And would other people have seen it happening to you?","start":2111097,"end":2112975,"confidence":0.79981846000000000884710971149615943431854248046875},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":2113799,"end":2113914,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":2118646,"end":2118999,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you tell anyone what was happening?","start":2120333,"end":2122133,"confidence":0.815003200000000038727421269868500530719757080078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, I told other members of staff, but as I said to you, when you're that young, they don't believe you.","start":2122905,"end":2126874,"confidence":0.527322199999999963182517603854648768901824951171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Actually, they don't think I'm as bad as much as you do, you know.","start":2129257,"end":2132183,"confidence":0.50487333999999994826879401443875394761562347412109375},{"sentiment":"NEUTRAL","speaker":"A","text":"And what was different about this care placement compared to the others?","start":2138333,"end":2141238,"confidence":0.8216061999999999532207084484980441629886627197265625},{"sentiment":"NEGATIVE","speaker":"A","text":"Just, just, I don't know what it was.","start":2142620,"end":2145140,"confidence":0.641640699999999952751750242896378040313720703125},{"sentiment":"NEGATIVE","speaker":"B","text":"I just, I couldn't take that.","start":2145180,"end":2146060,"confidence":0.92254080000000004968541134076076559722423553466796875},{"sentiment":"NEGATIVE","speaker":"B","text":"I just didn't like it.","start":2146060,"end":2147020,"confidence":0.943248599999999992604671206208877265453338623046875},{"sentiment":"NEGATIVE","speaker":"B","text":"I couldn't take the voice at all.","start":2148160,"end":2149480,"confidence":0.93653120000000000811013478596578352153301239013671875},{"sentiment":"NEGATIVE","speaker":"B","text":"I just couldn't make it.","start":2149480,"end":2150540,"confidence":0.85702675999999999856271415410446934401988983154296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Some homes you mustn't go around, some homes you don't.","start":2151770,"end":2154790,"confidence":0.5919993500000000352656570612452924251556396484375},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, absolutely.","start":2155160,"end":2157900,"confidence":0.5014298999999999839616293684230186045169830322265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, I'm now going to move on to Balrossie.","start":2158090,"end":2160510,"confidence":0.84422180000000002220161832156009040772914886474609375},{"sentiment":"NEUTRAL","speaker":"A","text":"So just for your knowledge, there is only 2 placements left, so we're going to do Balrossie now and then we'll do Kibble, and then that is everything for the in-depth of each placement, okay?","start":2160520,"end":2169300,"confidence":0.80072175999999994910893974520149640738964080810546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, would you like to take a break at all, or you're happy to continue?","start":2170032,"end":2172779,"confidence":0.81762904000000002913139951488119550049304962158203125},{"sentiment":"NEUTRAL","speaker":"B","text":"No, Marie, I've got a can.","start":2173551,"end":2174530,"confidence":0.7171848400000000456344650956452824175357818603515625},{"sentiment":"POSITIVE","speaker":"A","text":"Perfect.","start":2175494,"end":2176057,"confidence":0.76724212999999996664968193726963363587856292724609375},{"sentiment":"NEUTRAL","speaker":"A","text":"What type of setting was Balrossie?","start":2177744,"end":2179286,"confidence":0.8629828699999999574998810203396715223789215087890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Was it a residential school or a house?","start":2179350,"end":2181914,"confidence":0.8469252000000000446533476861077360808849334716796875},{"sentiment":"NEUTRAL","speaker":"B","text":"A residential de-listed school.","start":2182398,"end":2184076,"confidence":0.7249486000000000540666178494575433433055877685546875},{"sentiment":"NEUTRAL","speaker":"B","text":"It was\u2014 there was what, 1, 2, 3\u2014 I think it was like 1, 2, 3, 5 houses.","start":2184172,"end":2190585,"confidence":0.8881984000000000545327338841161690652370452880859375},{"sentiment":"NEUTRAL","speaker":"B","text":"It's actually turned into flats now.","start":2192833,"end":2195113,"confidence":0.51609979999999999744630940767819993197917938232421875},{"sentiment":"NEUTRAL","speaker":"B","text":"It's in Kilmacomb, and Some of the flats are worth a fortune.","start":2195242,"end":2199641,"confidence":0.52328110000000005452847062770160846412181854248046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, and how long were you in there for?","start":2200219,"end":2202740,"confidence":0.84570014000000004461554681256529875099658966064453125},{"sentiment":"NEUTRAL","speaker":"A","text":"I believe that looks like a year and a half, 2 years maybe.","start":2202805,"end":2205888,"confidence":0.7888052500000000133439925775746814906597137451171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Looks like you were there for about 1, 2\u2014 I'm trying to work out\u2014 2 years minus 1 month, right?","start":2206338,"end":2214320,"confidence":0.8291377399999999564528252449235878884792327880859375},{"sentiment":"NEUTRAL","speaker":"B","text":"About 23 months, that's it.","start":2214834,"end":2216696,"confidence":0.83012929999999995889226056533516384661197662353515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, yeah, I remember that because I ain't got no memorable losses because I remember talking to a couple of police officers and they said it was getting renovated on the flats.","start":2217724,"end":2228358,"confidence":0.5785271499999999900154534770990721881389617919921875},{"sentiment":"POSITIVE","speaker":"A","text":"Wow, okay.","start":2229486,"end":2230437,"confidence":0.88332209999999999894271240918897092342376708984375},{"sentiment":"NEGATIVE","speaker":"B","text":"And it was a lassie building, so they didn't understand that.","start":2231098,"end":2232919,"confidence":0.5719414400000000231472085943096317350864410400390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so again, kind of like what with the rest, what was your daily life?","start":2234530,"end":2242175,"confidence":0.83703179999999999250093196678790263831615447998046875},{"sentiment":"NEUTRAL","speaker":"A","text":"So what was the actual accommodation like?","start":2242240,"end":2243958,"confidence":0.816007139999999964175003697164356708526611328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you have your own bedroom?","start":2244022,"end":2245287,"confidence":0.8634634599999999604591494062333367764949798583984375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, it was dormitories.","start":2245886,"end":2246988,"confidence":0.6460873499999999491905100512667559087276458740234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, and how many did you share with?","start":2249561,"end":2251993,"confidence":0.8933211599999999474874812221969477832317352294921875},{"sentiment":"NEUTRAL","speaker":"A","text":"4.","start":2254589,"end":2254654,"confidence":0.52513105000000004363158723208471201360225677490234375},{"sentiment":"NEUTRAL","speaker":"A","text":"And were they 4 other males?","start":2254767,"end":2256075,"confidence":0.8914212999999999720301957495394162833690643310546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":2256140,"end":2256398,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, it was just boys.","start":2257012,"end":2260952,"confidence":0.725934740000000022774884200771339237689971923828125},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":2261630,"end":2261872,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"POSITIVE","speaker":"A","text":"Okay, no problem.","start":2262115,"end":2263859,"confidence":0.58404654000000000291237256533349864184856414794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"I just have to cheque just because sometimes it can be mixed.","start":2263907,"end":2266412,"confidence":0.7226755000000000261906052401172928512096405029296875},{"sentiment":"NEUTRAL","speaker":"A","text":"What about bathroom-wise?","start":2267697,"end":2268982,"confidence":0.8212175999999999920220261628855951130390167236328125},{"sentiment":"NEUTRAL","speaker":"B","text":"It was just a 1-bed shared bathroom.","start":2271528,"end":2273674,"confidence":0.83832680000000003861515551761840470135211944580078125},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":2273755,"end":2273949,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Was that just shared between the 4 of you in the dormitory, or was it shared between everyone?","start":2274417,"end":2278355,"confidence":0.8985086700000000092813934315927326679229736328125},{"sentiment":"NEUTRAL","speaker":"B","text":"There was 30 people in there.","start":2279143,"end":2280572,"confidence":0.80358154000000003858161790049052797257900238037109375},{"sentiment":"NEUTRAL","speaker":"B","text":"There was 30 of you?","start":2280828,"end":2281775,"confidence":0.85785085000000005361897592592868022620677947998046875},{"sentiment":"NEUTRAL","speaker":"B","text":"In the one floor, yes.","start":2282497,"end":2284872,"confidence":0.72434480000000001087556711354409344494342803955078125},{"sentiment":"NEUTRAL","speaker":"B","text":"It was shared between us all.","start":2285001,"end":2286605,"confidence":0.700692529999999980105940267094410955905914306640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":2287231,"end":2287665,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEGATIVE","speaker":"A","text":"Which I didn't agree with that either.","start":2288210,"end":2289655,"confidence":0.750761030000000051387587518547661602497100830078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":2290120,"end":2290521,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Were there showers, baths?","start":2291179,"end":2292463,"confidence":0.8694147500000000139408484756131656467914581298828125},{"sentiment":"NEUTRAL","speaker":"B","text":"There was just showers and urinals and sinks.","start":2293169,"end":2297759,"confidence":0.6911131999999999830919250598526559770107269287109375},{"sentiment":"NEUTRAL","speaker":"A","text":"There wasn't any baths, no.","start":2297903,"end":2299123,"confidence":0.5991962600000000360722651748801581561565399169921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":2299267,"end":2299524,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"What about any routines?","start":2300391,"end":2302188,"confidence":0.85184055999999996888760733781964518129825592041015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Was there any specific routines that they kept you in?","start":2302252,"end":2305205,"confidence":0.8682225999999999555001295448164455592632293701171875},{"sentiment":"NEUTRAL","speaker":"B","text":"No, not really.","start":2306950,"end":2308030,"confidence":0.59273153999999994567815519985742866992950439453125},{"sentiment":"NEUTRAL","speaker":"B","text":"She used to tell you in the morning, \"I'm going to shower.","start":2308030,"end":2309830,"confidence":0.8579497000000000372921249436330981552600860595703125},{"sentiment":"NEUTRAL","speaker":"B","text":"If you want a shower, go out.\" Okay.","start":2309950,"end":2312110,"confidence":0.82157899999999994822275084516149945557117462158203125},{"sentiment":"NEUTRAL","speaker":"A","text":"What about your school?","start":2312590,"end":2313330,"confidence":0.84222209999999997354080960576538927853107452392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you still do schoolwork?","start":2313330,"end":2314490,"confidence":0.8032833999999999807783979122177697718143463134765625},{"sentiment":"NEUTRAL","speaker":"A","text":"School was in Neeples.","start":2315130,"end":2316980,"confidence":0.81014160000000001726760956444195471704006195068359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, it was in there.","start":2317410,"end":2318790,"confidence":0.711504759999999958353100737440399825572967529296875},{"sentiment":"NEUTRAL","speaker":"B","text":"It was a boys' school, yes.","start":2318790,"end":2320350,"confidence":0.8875526000000000248491005550022237002849578857421875},{"sentiment":"NEUTRAL","speaker":"B","text":"You had to go to school.","start":2320350,"end":2321370,"confidence":0.60888149999999996442312522049178369343280792236328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":2323230,"end":2324410,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"What about the food?","start":2324410,"end":2325330,"confidence":0.84686870000000002978168822664883919060230255126953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you remember anything about the food?","start":2325330,"end":2326800,"confidence":0.87678719999999998879758322800626046955585479736328125},{"sentiment":"POSITIVE","speaker":"B","text":"Food was actually quite good, actually.","start":2327430,"end":2329080,"confidence":0.97629434000000003823771521638263948261737823486328125},{"sentiment":"NEUTRAL","speaker":"B","text":"She used to take me, she used to get your dinner.","start":2329750,"end":2332850,"confidence":0.8608053300000000351843709722743369638919830322265625},{"sentiment":"NEUTRAL","speaker":"B","text":"You used to get your breakfast in your dormitory.","start":2333632,"end":2337466,"confidence":0.7291053499999999853997678656014613807201385498046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":2338304,"end":2338546,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"And lunchtime there was a big canteen for everybody in the full home.","start":2338707,"end":2342186,"confidence":0.6129858500000000542939915249007754027843475341796875},{"sentiment":"NEUTRAL","speaker":"B","text":"And then at tea time you used to bring your dinner, and then at supper time you bring your dinner.","start":2343339,"end":2348452,"confidence":0.8773505999999999804828121341415680944919586181640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":2351091,"end":2351525,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"And were you given like a choice with the food?","start":2353679,"end":2355624,"confidence":0.80008150000000000101607611213694326579570770263671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Was there options, or was it just kind of whatever was given you had to eat?","start":2355672,"end":2358501,"confidence":0.75503796000000000798735300122643820941448211669921875},{"sentiment":"NEUTRAL","speaker":"B","text":"There was kind of breakfast options when you went into the big canteen on time, you'd get up to choice options.","start":2359740,"end":2366214,"confidence":0.84355586999999998543131596306920982897281646728515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":2366782,"end":2367202,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"POSITIVE","speaker":"B","text":"Nighttime and suppertime, suppertime used to get\u2014 they used to\u2014 that was a good thing about suppertime in Bullrocks.","start":2367995,"end":2374625,"confidence":0.9000027999999999916980186753789894282817840576171875},{"sentiment":"NEUTRAL","speaker":"B","text":"You used to go shopping with the staff.","start":2374771,"end":2376776,"confidence":0.81328210000000000778896946940221823751926422119140625},{"sentiment":"NEUTRAL","speaker":"B","text":"They used to take the boys shopping and you could pick which you liked, if you know what I mean.","start":2376873,"end":2381138,"confidence":0.84597014999999997630908410428673960268497467041015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh right, okay.","start":2381413,"end":2381994,"confidence":0.5955456500000000374939190805889666080474853515625},{"sentiment":"POSITIVE","speaker":"B","text":"That was quite good.","start":2383012,"end":2383723,"confidence":0.979251599999999999823785401531495153903961181640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":2383998,"end":2384256,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Back then it was unheard of.","start":2384813,"end":2386596,"confidence":0.71844479999999999453308419106178916990756988525390625},{"sentiment":"NEUTRAL","speaker":"B","text":"So they used to\u2014 we used to go shopping then, but I think that was even just take you for an hour or two or something.","start":2388990,"end":2394775,"confidence":0.8250831400000000481753659187234006822109222412109375},{"sentiment":"NEUTRAL","speaker":"A","text":"So you would go shopping with the staff for the food?","start":2395467,"end":2398135,"confidence":0.84692763999999998159040615064441226422786712646484375},{"sentiment":"NEUTRAL","speaker":"B","text":"For supper time, just no for dinners and lunches, no, just late at night.","start":2398891,"end":2404361,"confidence":0.68638940000000003838209750028909184038639068603515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Used to be yourself at about 7, 8 o'clock.","start":2404602,"end":2406670,"confidence":0.89745474000000002856580749721615575253963470458984375},{"sentiment":"NEUTRAL","speaker":"B","text":"They used to take you shopping, you pick what you wanted.","start":2406817,"end":2409824,"confidence":0.7258210000000000494679852636181749403476715087890625},{"sentiment":"POSITIVE","speaker":"A","text":"Nice, okay.","start":2410313,"end":2411277,"confidence":0.7691318000000000321136894854134880006313323974609375},{"sentiment":"NEUTRAL","speaker":"B","text":"There was like 12 people in there, 12 or 16 around the dormitory, so you had to\u2014 they couldn't exactly get everybody a bit of activity, you know what I mean?","start":2412144,"end":2420978,"confidence":0.6686361400000000454468818134046159684658050537109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, understandable.","start":2422955,"end":2423846,"confidence":0.5260529000000000454662085758172906935214996337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Back then, you're young, it was\u2014 when you're young boys, it was like hot dogs and burgers, chips.","start":2424575,"end":2430811,"confidence":0.691159999999999996589394868351519107818603515625},{"sentiment":"NEUTRAL","speaker":"B","text":"That was the main thing.","start":2431198,"end":2432132,"confidence":0.74937880000000001157189899458899162709712982177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":2432712,"end":2432986,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, and how was\u2014 what was the staff like in there?","start":2436501,"end":2442377,"confidence":0.86960260000000000335518279825919307768344879150390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Was it half and half?","start":2443249,"end":2444962,"confidence":0.86312780000000000057980287238024175167083740234375},{"sentiment":"NEUTRAL","speaker":"B","text":"Some of them were alright, some of them weren't.","start":2445027,"end":2446465,"confidence":0.609381500000000020378365661599673330783843994140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, just the same as before.","start":2447066,"end":2449372,"confidence":0.537061000000000010601297617540694773197174072265625},{"sentiment":"NEGATIVE","speaker":"B","text":"Ah, yeah, it's kind of\u2014 some of them are nice, very nice actually, some of them are, and some of them are just assholes, basically.","start":2449839,"end":2458297,"confidence":0.462770940000000019498571646181517280638217926025390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, fair enough.","start":2458850,"end":2459533,"confidence":0.51567423000000001120923798225703649222850799560546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Keep saying that about people, you know.","start":2459760,"end":2461824,"confidence":0.5145663000000000320000026476918719708919525146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, you're all right.","start":2463817,"end":2464442,"confidence":0.50387733999999995138097119706799276173114776611328125},{"sentiment":"NEUTRAL","speaker":"A","text":"I'd rather you were honest.","start":2464492,"end":2465364,"confidence":0.61241274999999995021227050528977997601032257080078125},{"sentiment":"NEUTRAL","speaker":"A","text":"What about the other children?","start":2467273,"end":2468168,"confidence":0.73538950000000002926725528595852665603160858154296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you get along with them?","start":2468249,"end":2469258,"confidence":0.8545122000000000550556933376356028020381927490234375},{"sentiment":"NEUTRAL","speaker":"B","text":"Eh, half and half.","start":2470710,"end":2471998,"confidence":0.594698249999999983828047334100119769573211669921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Some of them not.","start":2472110,"end":2472835,"confidence":0.527674399999999987898036124533973634243011474609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Some of them I didn't know.","start":2473302,"end":2474638,"confidence":0.64442235000000003264375436629052273929119110107421875},{"sentiment":"NEUTRAL","speaker":"B","text":"You've been in a dorm before.","start":2475073,"end":2476619,"confidence":0.67661870000000001734719035084708593785762786865234375},{"sentiment":"NEUTRAL","speaker":"B","text":"The 4Es used to stick together, if you know what I mean.","start":2478202,"end":2479948,"confidence":0.82287589999999999346158574553555808961391448974609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":2480369,"end":2480708,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"And then there's 4 and there's 4.","start":2481193,"end":2483861,"confidence":0.70227980000000000959659018917591311037540435791015625},{"sentiment":"NEUTRAL","speaker":"B","text":"You're stuck between the 4Es, if you know what I mean.","start":2484104,"end":2486012,"confidence":0.62868000000000001659117287999833934009075164794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so you kind of had no real choice but to try and get along.","start":2486351,"end":2489206,"confidence":0.71845155999999998908123188812169246375560760498046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Well, you kept together because it was actually just, it was just a joke, to be honest with you.","start":2489860,"end":2496100,"confidence":0.70145559999999995692832044369424693286418914794921875},{"sentiment":"NEGATIVE","speaker":"B","text":"I didn't understand it.","start":2496100,"end":2497410,"confidence":0.85409939999999995308144207228906452655792236328125},{"sentiment":"NEGATIVE","speaker":"B","text":"So it was like 40 hours in a room, we go in, well, you tried to go in, but you didn't get a choice.","start":2498320,"end":2503460,"confidence":0.494318160000000006437659294533659704029560089111328125},{"sentiment":"NEUTRAL","speaker":"B","text":"You were in a room and they used to just, when you're in here, that's it.","start":2503460,"end":2507040,"confidence":0.8094268000000000018445689420332200825214385986328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":2507040,"end":2508220,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"And then there was their boys in another room you used to like, and then there were boys in another room you didn't like.","start":2508220,"end":2512020,"confidence":0.52282729999999999481730128536582924425601959228515625},{"sentiment":"NEUTRAL","speaker":"B","text":"So they could make it that way, it's not as if they could say like you didn't get in there.","start":2512780,"end":2515960,"confidence":0.76057439999999998381241539391339756548404693603515625},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, absolutely.","start":2516430,"end":2517444,"confidence":0.5014298999999999839616293684230186045169830322265625},{"sentiment":"NEUTRAL","speaker":"B","text":"You'd love to chew it, chew your end, if you know what I mean.","start":2518313,"end":2520132,"confidence":0.50766604999999997982484956082771532237529754638671875},{"sentiment":"POSITIVE","speaker":"A","text":"Yes, of course.","start":2520550,"end":2521275,"confidence":0.49881916999999997841541699017398059368133544921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Were there any rules in Balrostie that you can remember?","start":2521693,"end":2524639,"confidence":0.8741702000000000083446138887666165828704833984375},{"sentiment":"NEGATIVE","speaker":"A","text":"No, no.","start":2525973,"end":2526560,"confidence":0.53180579999999999518678350796108134090900421142578125},{"sentiment":"NEUTRAL","speaker":"A","text":"And what about any punishments?","start":2529909,"end":2530954,"confidence":0.6942424000000000372523345504305325448513031005859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Ah, there was punishments.","start":2532002,"end":2532825,"confidence":0.5674698400000000031440094971912913024425506591796875},{"sentiment":"NEGATIVE","speaker":"B","text":"I used to get locked in your room and a few of the guys in there that I still know who they are, they used to hit you and throw you about and lock you in your room and all that, didn't they?","start":2532889,"end":2542196,"confidence":0.5192799999999999638333747498109005391597747802734375},{"sentiment":"NEUTRAL","speaker":"B","text":"A lot of them in that Balrossie are just going to like them.","start":2543053,"end":2545313,"confidence":0.61308974000000004966892674929113127291202545166015625},{"sentiment":"NEGATIVE","speaker":"A","text":"The worst thing about Balrossie was the teachers were the worst.","start":2545618,"end":2548567,"confidence":0.9723517999999999883442569625913165509700775146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Really?","start":2549369,"end":2549545,"confidence":0.6008134000000000529695398654439486563205718994140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, we'll get into that in a\u2014 I'm just\u2014 because I'm going to pop that into the other box in our note sheet, which is about the abuse.","start":2549706,"end":2556759,"confidence":0.73748475000000002221867134721833281219005584716796875},{"sentiment":"NEUTRAL","speaker":"A","text":"So I would ask, you know, did anything happen there that you would now consider abuse to be?","start":2556984,"end":2560623,"confidence":0.608549650000000053040594139019958674907684326171875},{"sentiment":"NEGATIVE","speaker":"A","text":"Sexual, physical, emotional, or neglect?","start":2560992,"end":2562835,"confidence":0.68100130000000003160920414302381686866283416748046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Which of those would you say happened in Balrossie?","start":2563092,"end":2565176,"confidence":0.9039367400000000163373670147848315536975860595703125},{"sentiment":"NEGATIVE","speaker":"B","text":"Physical and neglect.","start":2565977,"end":2567901,"confidence":0.8291484000000000076369133239495567977428436279296875},{"sentiment":"NEGATIVE","speaker":"B","text":"Because there was a few of them that used to hit you and throw your boot and batter you and lock you in your room.","start":2568206,"end":2572739,"confidence":0.7562107399999999923778659649542532861232757568359375},{"sentiment":"NEGATIVE","speaker":"B","text":"And the teachers, some of the teachers that used to go, they were worse than the actual staff you dealt with when you were in your dorm.","start":2573787,"end":2580089,"confidence":0.95480160000000002806785914799547754228115081787109375},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, you can actually handle that.","start":2580640,"end":2584563,"confidence":0.66144360000000002042241931121679954230785369873046875},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, I can basically, you can actually handle your heat even though you have a really cold kidney.","start":2584628,"end":2590477,"confidence":0.65535609999999999697450903113349340856075286865234375},{"sentiment":"NEUTRAL","speaker":"B","text":"You know what I'm saying?","start":2591190,"end":2591903,"confidence":0.702246600000000054109250413603149354457855224609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":2592000,"end":2592097,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"POSITIVE","speaker":"B","text":"You'd love to bump into them outside.","start":2594463,"end":2596708,"confidence":0.85067970000000003860662900478928349912166595458984375},{"sentiment":"POSITIVE","speaker":"A","text":"Right, yes.","start":2597510,"end":2598713,"confidence":0.51666033000000000097173824542551301419734954833984375},{"sentiment":"NEGATIVE","speaker":"A","text":"Can you give me one clear example, so one clear time where this physical abuse and neglect happened?","start":2599499,"end":2605304,"confidence":0.79147964999999997903756820960552431643009185791015625},{"sentiment":"NEUTRAL","speaker":"B","text":"Happened a few times in there.","start":2605930,"end":2607068,"confidence":0.840859950000000022640733732259832322597503662109375},{"sentiment":"NEUTRAL","speaker":"B","text":"A few times?","start":2607293,"end":2607822,"confidence":0.80545869999999997190798239898867905139923095703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you give me like one really key one that you'll always remember?","start":2607918,"end":2611222,"confidence":0.5007711599999999929622163108433596789836883544921875},{"sentiment":"NEGATIVE","speaker":"B","text":"I was in the shower and I was refusing to go to school to get a shower and the guy just bounced my knee straight up the tiles in the shower.","start":2612088,"end":2619401,"confidence":0.65167339999999995825419318862259387969970703125},{"sentiment":"NEGATIVE","speaker":"B","text":"And actually just battered me and then told me get a shower and just walked up.","start":2620350,"end":2624991,"confidence":0.781894859999999969346617945120669901371002197265625},{"sentiment":"NEUTRAL","speaker":"A","text":"And was that a teacher or a staff member?","start":2625640,"end":2627003,"confidence":0.8194611000000000533560751136974431574344635009765625},{"sentiment":"NEUTRAL","speaker":"B","text":"That was a staff member.","start":2628110,"end":2629017,"confidence":0.78907249999999995448973777456558309495449066162109375},{"sentiment":"NEUTRAL","speaker":"A","text":"And did you say you hit your head off the tiles?","start":2629763,"end":2631352,"confidence":0.58535146999999998485009200521744787693023681640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, both my heels right off the tiles in the shower and told me get a shower on that.","start":2632032,"end":2637622,"confidence":0.75523079999999997991011468911892734467983245849609375},{"sentiment":"NEGATIVE","speaker":"B","text":"Then I was refusing to go to school and get a shower.","start":2637865,"end":2640050,"confidence":0.57471525999999995004685615640482865273952484130859375},{"sentiment":"NEUTRAL","speaker":"B","text":"I remember that, and I didn't actually know the guy's name.","start":2640131,"end":2642818,"confidence":0.72165555000000003449400765020982362329959869384765625},{"sentiment":"NEUTRAL","speaker":"A","text":"So what was his name?","start":2642866,"end":2644210,"confidence":0.84158779999999999699156205679173581302165985107421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Derek.","start":2645910,"end":2646184,"confidence":0.63542390000000004146585297348792664706707000732421875},{"sentiment":"NEGATIVE","speaker":"B","text":"I can't remember his second name.","start":2646427,"end":2647396,"confidence":0.5015897000000000272024180958396755158901214599609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Derek.","start":2647719,"end":2648139,"confidence":0.63542390000000004146585297348792664706707000732421875},{"sentiment":"POSITIVE","speaker":"A","text":"That's okay, it's good.","start":2648188,"end":2649481,"confidence":0.90637290000000003686864147312007844448089599609375},{"sentiment":"NEUTRAL","speaker":"B","text":"He bounced my head right off the tiles in the shower and told me I'd get a washing or that.","start":2649594,"end":2654700,"confidence":0.718351839999999963737309371936134994029998779296875},{"sentiment":"NEUTRAL","speaker":"A","text":"He told you you would get a lashing?","start":2656517,"end":2657790,"confidence":0.60993339999999995892920878759468905627727508544921875},{"sentiment":"NEUTRAL","speaker":"B","text":"A wash. A wash. A lash.","start":2658708,"end":2660577,"confidence":0.71902940000000004072688852829742245376110076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"A wash.","start":2660947,"end":2661253,"confidence":0.68147060000000003743281240531359799206256866455078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":2661447,"end":2661624,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":2663993,"end":2664283,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"And did he do anything else other than bounce your head off the shower tiles?","start":2664542,"end":2667997,"confidence":0.69166870000000002516316044420818798243999481201171875},{"sentiment":"NEUTRAL","speaker":"B","text":"I just grabbed me before, told me that Yeah, I showed up, we were going to school.","start":2668740,"end":2672395,"confidence":0.8605026000000000063749894252396188676357269287109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":2674630,"end":2674726,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Can I ask when this happened?","start":2675547,"end":2676753,"confidence":0.8498181000000000206995309781632386147975921630859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Were you in the\u2014 was it in the shower room?","start":2676995,"end":2678572,"confidence":0.89268409999999998039044157849275507032871246337890625},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":2679392,"end":2679585,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"And were you clothed?","start":2680148,"end":2681114,"confidence":0.82901173999999999697507746532210148870944976806640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, just my pyjama bottoms on.","start":2682130,"end":2684581,"confidence":0.766200070000000010850271792151033878326416015625},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":2684904,"end":2685210,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"I remember it well.","start":2687630,"end":2688823,"confidence":0.6834314999999999695745600547525100409984588623046875},{"sentiment":"NEUTRAL","speaker":"A","text":"It might sound silly, but for the, you know, the\u2014 not the truthfulness, but for the redress to really understand this, can you remember what, even anything about the pyjama bottoms?","start":2690604,"end":2699835,"confidence":0.5560692499999999593995880786678753793239593505859375},{"sentiment":"NEUTRAL","speaker":"A","text":"You know what colour they were?","start":2699884,"end":2700740,"confidence":0.81106180000000005492211130331270396709442138671875},{"sentiment":"NEUTRAL","speaker":"A","text":"They were blue.","start":2701632,"end":2702217,"confidence":0.711885749999999983828047334100119769573211669921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Did they have any patterns?","start":2703175,"end":2704134,"confidence":0.8780141500000000487347051603137515485286712646484375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, just blue.","start":2704914,"end":2705547,"confidence":0.64248570000000004842632961299386806786060333251953125},{"sentiment":"POSITIVE","speaker":"A","text":"Okay, no problem.","start":2709810,"end":2711820,"confidence":0.58404654000000000291237256533349864184856414794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"And what happened after that?","start":2711916,"end":2712881,"confidence":0.79126079999999998637605358453583903610706329345703125},{"sentiment":"NEUTRAL","speaker":"A","text":"You know, was the bruising\u2014 was there any marks?","start":2713042,"end":2715229,"confidence":0.7908197599999999827247165740118362009525299072265625},{"sentiment":"NEGATIVE","speaker":"B","text":"Ah, there was bruising and fear and things like that.","start":2715374,"end":2718060,"confidence":0.64013785000000000824371682028868235647678375244140625},{"sentiment":"NEGATIVE","speaker":"B","text":"I just got a shower and get ready and went to school because I didn't know how to deal with the guy again because he was just\u2014 he was a moron, just evil.","start":2718189,"end":2725851,"confidence":0.97736823999999999923460336503922007977962493896484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Mm-hmm.","start":2734319,"end":2734769,"confidence":0.71720759999999994516173273950698785483837127685546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":2735928,"end":2736153,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"How often would this happen?","start":2737666,"end":2739162,"confidence":0.831398300000000034515323932282626628875732421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Was it, you know, was the abuse a daily thing, or, you know, every now and then a thing?","start":2739211,"end":2743204,"confidence":0.51648294999999999621564938934170641005039215087890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Every now and then, yes.","start":2744130,"end":2745055,"confidence":0.659336029999999961859202812775038182735443115234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Every now and then, okay.","start":2745348,"end":2746192,"confidence":0.63761460000000003134346115984953939914703369140625},{"sentiment":"NEGATIVE","speaker":"A","text":"And did it ever change or get worse?","start":2748151,"end":2749708,"confidence":0.78328805999999995268723296248936094343662261962890625},{"sentiment":"NEUTRAL","speaker":"B","text":"It changed for the staff.","start":2751005,"end":2751913,"confidence":0.82905810000000002002451537919114343822002410888671875},{"sentiment":"NEUTRAL","speaker":"B","text":"It wasn't the same staff.","start":2751978,"end":2752886,"confidence":0.531402350000000023300117391045205295085906982421875},{"sentiment":"NEUTRAL","speaker":"B","text":"It was different staff at times, aye.","start":2753032,"end":2754330,"confidence":0.78510880000000005107807510285056196153163909912109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":2761411,"end":2761689,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":2761787,"end":2761967,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"POSITIVE","speaker":"B","text":"The only thing I liked about Bullrossie was the food.","start":2762033,"end":2764850,"confidence":0.82937782999999998256868138923891820013523101806640625},{"sentiment":"NEUTRAL","speaker":"B","text":"That was it.","start":2764916,"end":2765882,"confidence":0.55714494000000003293138206572621129453182220458984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Would you say the food was better than any other care setting?","start":2769150,"end":2771566,"confidence":0.74168610000000001480913169871200807392597198486328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Eh, no.","start":2773270,"end":2774529,"confidence":0.57808680000000001175664010588661767542362213134765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":2775014,"end":2775240,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Because I've not got to the last one yet.","start":2776936,"end":2778389,"confidence":0.588615200000000005076117304270155727863311767578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, go on then.","start":2779942,"end":2780725,"confidence":0.66250880000000000880078232512460090219974517822265625},{"sentiment":"POSITIVE","speaker":"A","text":"I can't wait to hear about this full English breakfast.","start":2780774,"end":2782649,"confidence":0.97641957000000001443140718038193881511688232421875},{"sentiment":"NEUTRAL","speaker":"B","text":"That was one of them.","start":2784406,"end":2786255,"confidence":0.68302830000000003263238568251836113631725311279296875},{"sentiment":"POSITIVE","speaker":"B","text":"Kemble was the best one.","start":2786512,"end":2787413,"confidence":0.94258386000000005111587597639299929141998291015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Was it?","start":2787879,"end":2788233,"confidence":0.8071844999999999714646037318743765354156494140625},{"sentiment":"NEGATIVE","speaker":"B","text":"Even though people say, even though a lot of people have bad things to say about it.","start":2788988,"end":2792268,"confidence":0.777031660000000012900045476271770894527435302734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, so what immediate effects did you experience while in Balrossie?","start":2793152,"end":2797013,"confidence":0.88521992999999998819049551457283087074756622314453125},{"sentiment":"NEGATIVE","speaker":"A","text":"So, you know, again, pain, injury, fear, shame, sleep problems, bedwetting?","start":2797158,"end":2801003,"confidence":0.87963884999999997216235669839079491794109344482421875},{"sentiment":"POSITIVE","speaker":"A","text":"Yes, all.","start":2801760,"end":2802291,"confidence":0.58430104999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"All of it?","start":2802951,"end":2803322,"confidence":0.74220030000000003500559841995709575712680816650390625},{"sentiment":"POSITIVE","speaker":"B","text":"I couldn't wait to get out.","start":2804175,"end":2804916,"confidence":0.8054601999999999595303279420477338135242462158203125},{"sentiment":"NEGATIVE","speaker":"B","text":"I just hated the place.","start":2804996,"end":2806252,"confidence":0.97531690000000004214797399981762282550334930419921875},{"sentiment":"NEUTRAL","speaker":"A","text":"And what about And with, am I on Balrossie?","start":2808684,"end":2812000,"confidence":0.888396900000000044883563532494008541107177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, Balrossie.","start":2812000,"end":2812760,"confidence":0.68938310000000002641940000103204511106014251708984375},{"sentiment":"NEUTRAL","speaker":"A","text":"What about with Balrossie with the bedwetting?","start":2812760,"end":2814400,"confidence":0.84044039999999997636592752314754761755466461181640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, I used to do that quite a lot, yes.","start":2815400,"end":2817480,"confidence":0.7356317999999999468485611942014656960964202880859375},{"sentiment":"NEUTRAL","speaker":"A","text":"And what would happen in this institute for that?","start":2817480,"end":2820040,"confidence":0.69861980000000001300719532082439400255680084228515625},{"sentiment":"NEUTRAL","speaker":"A","text":"You know, were the staff helpful?","start":2820040,"end":2821770,"confidence":0.72652452999999994620594634398003108799457550048828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Were they not?","start":2821800,"end":2822170,"confidence":0.78438799999999997414334984568995423614978790283203125},{"sentiment":"NEUTRAL","speaker":"B","text":"No, you had to do it yourself because it was a dormitory.","start":2822820,"end":2824700,"confidence":0.63323090000000004096136763109825551509857177734375},{"sentiment":"NEUTRAL","speaker":"B","text":"That's what dormitories were like.","start":2825360,"end":2826760,"confidence":0.6822120000000000406004119213321246206760406494140625},{"sentiment":"NEUTRAL","speaker":"B","text":"You had to change all your own beds and things like that.","start":2826760,"end":2829290,"confidence":0.6754554999999999864712663111276924610137939453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Was there ever any comfort from staff?","start":2831220,"end":2833160,"confidence":0.713663939999999996643964550457894802093505859375},{"sentiment":"POSITIVE","speaker":"B","text":"You know, \"Oh, it's okay.\" No, yeah, some of them were alright, as I said to you.","start":2833160,"end":2836420,"confidence":0.54809684000000002956909384010941721498966217041015625},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, some of them are nice and some of them\u2014 you see, you probably notice that yourself with people when you do interviews.","start":2836550,"end":2842570,"confidence":0.56169109999999999871533873374573886394500732421875},{"sentiment":"NEUTRAL","speaker":"B","text":"People probably tell you some of the staff are brand new, some of them are mummin'.","start":2842570,"end":2844880,"confidence":0.64149343999999997034677789997658692300319671630859375},{"sentiment":"NEUTRAL","speaker":"B","text":"You'll probably notice that a lot.","start":2846070,"end":2847950,"confidence":0.71657219999999999249240545395878143608570098876953125},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, and it's always the bad ones that people remember the names of, never the good ones.","start":2847950,"end":2853080,"confidence":0.6549644999999999495088331968872807919979095458984375},{"sentiment":"POSITIVE","speaker":"A","text":"Well, I say good ones, I say good ones, but you know, I remember a lot of the names of the good ones that I like.","start":2853970,"end":2860150,"confidence":0.78356930000000002412008370811236090958118438720703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you give me some of the names that you remember?","start":2860430,"end":2862290,"confidence":0.9119745999999999686025375922326929867267608642578125},{"sentiment":"NEUTRAL","speaker":"B","text":"I can remember last names, I can't remember first names.","start":2864355,"end":2866402,"confidence":0.60922617000000001130644022850901819765567779541015625},{"sentiment":"POSITIVE","speaker":"A","text":"First names is perfectly fine.","start":2866451,"end":2867853,"confidence":0.64144500000000004291678123991005122661590576171875},{"sentiment":"POSITIVE","speaker":"B","text":"One of the good ones when I was in Bulrushy was a guy called Jimmy McWilliams.","start":2868627,"end":2872239,"confidence":0.9406160999999999550169604844995774328708648681640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay, he stayed in Johnstone.","start":2875273,"end":2877179,"confidence":0.87719345000000004120010999031364917755126953125},{"sentiment":"POSITIVE","speaker":"B","text":"He was a very nice man because he ended up coming to Kibble.","start":2877276,"end":2879957,"confidence":0.95633595999999998493734665316878817975521087646484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay, another guy called Thomas Shorty, he was, he was a mate in Bulrushy.","start":2881698,"end":2888358,"confidence":0.897527100000000022106405594968236982822418212890625},{"sentiment":"NEUTRAL","speaker":"B","text":"He was brand new, he came to Kibble as well.","start":2888439,"end":2890086,"confidence":0.848341299999999964853714118362404406070709228515625},{"sentiment":"NEUTRAL","speaker":"B","text":"He came to He ended up in my night shift in Kibble as well.","start":2890231,"end":2893618,"confidence":0.90678035999999995198095348314382135868072509765625},{"sentiment":"NEGATIVE","speaker":"B","text":"Oh God.","start":2894196,"end":2894581,"confidence":0.48049986000000000085918827608111314475536346435546875},{"sentiment":"NEUTRAL","speaker":"B","text":"You end up remembering half of them and then you go, ah, that's her second name, you kind of remember.","start":2895496,"end":2900791,"confidence":0.73186750000000000415667500419658608734607696533203125},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, what about, apart from Derek, can you remember any of the other bad staff members' names?","start":2901032,"end":2906376,"confidence":0.54772169999999997802575535388314165174961090087890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, there was Charles Horne.","start":2907130,"end":2908462,"confidence":0.7949621700000000235064590015099383890628814697265625},{"sentiment":"NEUTRAL","speaker":"B","text":"He was a teacher.","start":2908799,"end":2909457,"confidence":0.74812484000000001316266207140870392322540283203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, Charles Horne.","start":2910580,"end":2911623,"confidence":0.7629312999999999789224602864123880863189697265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yep.","start":2912089,"end":2912265,"confidence":0.5606555300000000130467014969326555728912353515625},{"sentiment":"NEUTRAL","speaker":"B","text":"And Thomas McCallum, he was, they were the head, they were two of the head teachers in the place.","start":2913629,"end":2917336,"confidence":0.9161591000000000040159875425160862505435943603515625},{"sentiment":"NEGATIVE","speaker":"B","text":"They were They were famous for hitting people in Bullrossie.","start":2917400,"end":2921324,"confidence":0.5303772700000000117626086648670025169849395751953125},{"sentiment":"NEUTRAL","speaker":"B","text":"I remember the two of them well.","start":2923750,"end":2924778,"confidence":0.56379360000000000585629322813474573194980621337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know if they're still alive or not, but they were two\u2014 Thomas McCallum and Cheryl Thorne.","start":2925405,"end":2931255,"confidence":0.87057260000000002975184543174691498279571533203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Cheryl Thorne was the headteacher in the school.","start":2931319,"end":2933024,"confidence":0.9328286599999999761934077469049952924251556396484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Thomas McCallum was the headman.","start":2933508,"end":2935816,"confidence":0.86018603999999998510617160718538798391819000244140625},{"sentiment":"NEGATIVE","speaker":"A","text":"And they were the ones who were quite well known for hitting people?","start":2937947,"end":2940610,"confidence":0.75086324999999998208721763148787431418895721435546875},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":2941350,"end":2941415,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Did they ever hit you?","start":2941826,"end":2942943,"confidence":0.720535200000000042308556658099405467510223388671875},{"sentiment":"POSITIVE","speaker":"B","text":"Yes.","start":2943091,"end":2943157,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"B","text":"They were two main man in Cabell, Bull Roche.","start":2947110,"end":2949391,"confidence":0.90558430000000000870130634211818687617778778076171875},{"sentiment":"NEUTRAL","speaker":"B","text":"You probably hear the names quite a lot if you're dealing with people from Bull Roche.","start":2950087,"end":2955216,"confidence":0.69521253999999998995917849242687225341796875},{"sentiment":"NEUTRAL","speaker":"A","text":"We do see a lot of names constantly popping up, yeah.","start":2955539,"end":2959010,"confidence":0.81157814999999999816537865626742132008075714111328125},{"sentiment":"NEUTRAL","speaker":"B","text":"If you're dealing with people from Bull Roche, they were two main mans.","start":2959595,"end":2962696,"confidence":0.79442900000000005178435458219610154628753662109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":2964400,"end":2965656,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you ever tell anyone what was happening in this one?","start":2966445,"end":2968877,"confidence":0.82693033999999998595598071915446780622005462646484375},{"sentiment":"NEGATIVE","speaker":"B","text":"Yes, but they're the head teachers and things like that, so you're not going to believe them.","start":2969585,"end":2973499,"confidence":0.59549799999999997179855881768162362277507781982421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Used to tell your kids, you used to tell your staff, you used to get ding dong, ding dong.","start":2976550,"end":2982444,"confidence":0.60179660000000001485176426285761408507823944091796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, just to get knocked, because they were the head teachers.","start":2982897,"end":2985732,"confidence":0.51757980000000003428795025683939456939697265625},{"sentiment":"NEGATIVE","speaker":"B","text":"They were the teachers in Morrosey, they were the worst.","start":2985861,"end":2988165,"confidence":0.9722097499999999836717279322328977286815643310546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Apart from that guy, I can't remember his second name.","start":2990260,"end":2992534,"confidence":0.52345669999999999699724639867781661450862884521484375},{"sentiment":"NEUTRAL","speaker":"B","text":"I know he's staying in Wrentham next to me just now, but I can't remember.","start":2992615,"end":2995487,"confidence":0.7790109499999999798092176206409931182861328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":2995535,"end":2995713,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"So now let's move on to Kibble, shall we?","start":3001728,"end":3004213,"confidence":0.8556844999999999590301058560726232826709747314453125},{"sentiment":"NEUTRAL","speaker":"A","text":"So I have\u2014 is there anything else you want to say about Balrossie?","start":3006430,"end":3008762,"confidence":0.91644069999999999698303554396261461079120635986328125},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":3009583,"end":3009679,"confidence":0.49361873000000000555331780560663901269435882568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"No?","start":3010065,"end":3010162,"confidence":0.6175194999999999989626076057902537286281585693359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":3010323,"end":3010693,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"POSITIVE","speaker":"B","text":"I'm glad it's shut.","start":3010886,"end":3011963,"confidence":0.82313449999999999118216464921715669333934783935546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":3012720,"end":3012848,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"So we just go through the other 3.","start":3013685,"end":3015921,"confidence":0.81959945000000000714379666533204726874828338623046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, so let's move on to Kibble.","start":3018355,"end":3023963,"confidence":0.7401467600000000146565071190707385540008544921875},{"sentiment":"NEUTRAL","speaker":"A","text":"So I have you being down in Kibble from 1997 to 1998?","start":3024012,"end":3030342,"confidence":0.907737800000000039091219150577671825885772705078125},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":3031395,"end":3031606,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"What was Kibble?","start":3032108,"end":3032951,"confidence":0.8096048000000000133269395519164390861988067626953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Was it a residential school?","start":3032999,"end":3034166,"confidence":0.81495565000000003141877868984011001884937286376953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Was it a house?","start":3034231,"end":3034911,"confidence":0.84439520000000001243023461938719265162944793701171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Boys' school, yes, residential.","start":3035782,"end":3037535,"confidence":0.86291313000000002819689370880951173603534698486328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":3044119,"end":3044509,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"And again, what was it like?","start":3046365,"end":3047813,"confidence":0.78170459999999997169339849278912879526615142822265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you have your own room?","start":3047862,"end":3048708,"confidence":0.85596203999999997957814912297180853784084320068359375},{"sentiment":"POSITIVE","speaker":"A","text":"Yes, I had my own room in Kibble, yes.","start":3049950,"end":3051437,"confidence":0.59323870000000000768380914450972341001033782958984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Own room, okay.","start":3051744,"end":3052891,"confidence":0.71597147000000005423459015219123102724552154541015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Was it a big house that you stayed in?","start":3054104,"end":3055736,"confidence":0.89524740000000002648761210366501472890377044677734375},{"sentiment":"NEUTRAL","speaker":"B","text":"It is flat units, it was like dormitory units, 4 separate units of us in Kibble.","start":3056553,"end":3061458,"confidence":0.8859232999999999691453922423534095287322998046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, 4 separate units.","start":3065040,"end":3066299,"confidence":0.7701147999999999882447809795849025249481201171875},{"sentiment":"NEUTRAL","speaker":"A","text":"What about routines, was there any particular routines there that you can really remember?","start":3067171,"end":3070755,"confidence":0.89163990000000004076952109244302846491336822509765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, you had to be getting a minute to try to get on the showers.","start":3071272,"end":3073743,"confidence":0.77204799999999995652188999883946962654590606689453125},{"sentiment":"NEGATIVE","speaker":"A","text":"Sorry, could you say that again for me?","start":3075860,"end":3077559,"confidence":0.59922445000000001957829454113380052149295806884765625},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm just getting a bathroom.","start":3079040,"end":3080464,"confidence":0.676934240000000020387460608617402613162994384765625},{"sentiment":"POSITIVE","speaker":"A","text":"Oh, no problem.","start":3080693,"end":3082068,"confidence":0.5637573000000000167375446835649199783802032470703125},{"sentiment":"NEUTRAL","speaker":"B","text":"I had a wee bit of tea and a couple of Weetabix.","start":3082620,"end":3084410,"confidence":0.63983803999999999678749418308143503963947296142578125},{"sentiment":"NEUTRAL","speaker":"B","text":"Couple of Weetabix, that's all.","start":3084410,"end":3085860,"confidence":0.741637050000000019878143575624562799930572509765625},{"sentiment":"NEUTRAL","speaker":"B","text":"You had to get up in the morning, you got to shovel and all that and things like that.","start":3086210,"end":3089650,"confidence":0.6880891300000000487813167637796141207218170166015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Was there a specific time you had to wake up there?","start":3089710,"end":3092000,"confidence":0.887932100000000001926991899381391704082489013671875},{"sentiment":"NEUTRAL","speaker":"B","text":"I guess you had to go to school because the school was in the place.","start":3092650,"end":3095740,"confidence":0.6379808000000000145490730574238114058971405029296875},{"sentiment":"NEUTRAL","speaker":"A","text":"So what time would you wake up if you can remember?","start":3096630,"end":3098420,"confidence":0.896267499999999994741983755375258624553680419921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Eh, half 7, quarter to 8 roughly.","start":3099650,"end":3101560,"confidence":0.897308699999999959118213155306875705718994140625},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, okay.","start":3102150,"end":3103550,"confidence":0.55090344000000002200323478973587043583393096923828125},{"sentiment":"NEUTRAL","speaker":"A","text":"So I had to be at school for 9.","start":3103550,"end":3105470,"confidence":0.6012344400000000366190988643211312592029571533203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Then you had your breakfast and you had to get a shovel and things like that.","start":3105470,"end":3108030,"confidence":0.6386705999999999772143155496451072394847869873046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, did you have a school uniform?","start":3114701,"end":3115772,"confidence":0.8331117999999999579330278720590285956859588623046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Just your own clothing.","start":3117746,"end":3118455,"confidence":0.71591959999999998931485833963961340487003326416015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Own clothing, okay.","start":3118874,"end":3119615,"confidence":0.764798340000000020921788745908997952938079833984375},{"sentiment":"NEUTRAL","speaker":"A","text":"And were you ever provided any clothing?","start":3120485,"end":3122000,"confidence":0.80948805999999995375304706612951122224330902099609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, you used to get a bus ticket.","start":3122999,"end":3124610,"confidence":0.8037577000000000193580262930481694638729095458984375},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, yeah, pretty cool.","start":3126202,"end":3128106,"confidence":0.9587972000000000161179514179821126163005828857421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Like a grant?","start":3129186,"end":3129816,"confidence":0.81131670000000000175788272827048785984516143798828125},{"sentiment":"NEUTRAL","speaker":"B","text":"I used to get a grant in there.","start":3130784,"end":3132107,"confidence":0.8427930999999999617244839100749231874942779541015625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":3132252,"end":3132510,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"I can't remember the names.","start":3134697,"end":3135660,"confidence":0.499436400000000002563638190622441470623016357421875},{"sentiment":"NEUTRAL","speaker":"B","text":"I know the names, but I can't remember what they're called.","start":3135904,"end":3137846,"confidence":0.497608600000000012020251460853614844381809234619140625},{"sentiment":"NEUTRAL","speaker":"B","text":"They used to take you shopping and that.","start":3138026,"end":3139086,"confidence":0.82135700000000000375877107217092998325824737548828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Were you allowed to buy kind of with that grant whatever clothing that you wanted, or was there kind of rules surrounding it?","start":3140620,"end":3145616,"confidence":0.87896395000000004937845687891240231692790985107421875},{"sentiment":"NEUTRAL","speaker":"B","text":"No, you could buy as long as it wasn't football clothes.","start":3146220,"end":3151566,"confidence":0.7265740000000000531343857801402918994426727294921875},{"sentiment":"NEUTRAL","speaker":"B","text":"You could buy what you wanted if you wanted.","start":3154389,"end":3156164,"confidence":0.699586599999999947385731502436101436614990234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":3156293,"end":3156648,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"What about the food in this one?","start":3159699,"end":3161039,"confidence":0.88238179999999999392201743830810301005840301513671875},{"sentiment":"POSITIVE","speaker":"A","text":"Could be nice, yes.","start":3162140,"end":3162929,"confidence":0.9188115599999999716374077252112329006195068359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, were you given choice?","start":3163686,"end":3164894,"confidence":0.77669920000000003401652293177903629839420318603515625},{"sentiment":"POSITIVE","speaker":"B","text":"Yes, very good choice.","start":3165844,"end":3167809,"confidence":0.9300414299999999467871703018317930400371551513671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, did you eat meals together?","start":3172700,"end":3174959,"confidence":0.9047517000000000475523620480089448392391204833984375},{"sentiment":"POSITIVE","speaker":"B","text":"Yes.","start":3175798,"end":3176137,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"B","text":"Where?","start":3178622,"end":3179026,"confidence":0.709604600000000029780267141177318990230560302734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":3180704,"end":3181834,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, what about the schoolwork there?","start":3188170,"end":3190130,"confidence":0.7509455000000000435278479926637373864650726318359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Was the school okay?","start":3190130,"end":3191270,"confidence":0.83148915000000001018776174532831646502017974853515625},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, yes, it was quite fine.","start":3192570,"end":3194280,"confidence":0.9221284400000000491814944325597025454044342041015625},{"sentiment":"NEUTRAL","speaker":"B","text":"It was only a class and things like that.","start":3194310,"end":3196470,"confidence":0.80789345999999995218132653462816961109638214111328125},{"sentiment":"POSITIVE","speaker":"B","text":"It was actually all right.","start":3196470,"end":3197190,"confidence":0.71043000000000000593303184359683655202388763427734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":3197510,"end":3199490,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"And any contact with family?","start":3199490,"end":3201460,"confidence":0.83814865000000005057501084593241102993488311767578125},{"sentiment":"NEGATIVE","speaker":"B","text":"Yeah, I think sometimes my mom phoned, but she used to phone and she was drunk, and I used to tell the staff, don't answer her.","start":3202730,"end":3209990,"confidence":0.61151710000000003564224471119814552366733551025390625},{"sentiment":"NEUTRAL","speaker":"B","text":"But no, I don't think\u2014 did anybody ever come see me in Liverpool?","start":3210790,"end":3213490,"confidence":0.4850128000000000216829221244552172720432281494140625},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't think they did.","start":3213490,"end":3214150,"confidence":0.50717270000000003182805130563792772591114044189453125},{"sentiment":"NEUTRAL","speaker":"B","text":"I never really had much contact with family, and I used to go and see my gran and that, and my other gran, when I was in Kibble.","start":3215513,"end":3221394,"confidence":0.78118765000000001119673243010765872895717620849609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Used to go for day visits, and just used to\u2014 Kibble was just along from my house at the time.","start":3221459,"end":3226103,"confidence":0.90133940000000001280255901292548514902591705322265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":3227191,"end":3227580,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Still there, fair enough.","start":3228149,"end":3228977,"confidence":0.723214449999999953178075884352438151836395263671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":3229220,"end":3230438,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"What about the staff?","start":3230665,"end":3231315,"confidence":0.7918730000000000490700813315925188362598419189453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Was it just, again, half and half?","start":3231412,"end":3233339,"confidence":0.78543430000000002966231704704114235937595367431640625},{"sentiment":"POSITIVE","speaker":"B","text":"Yes, it's half and half, but most of them are actually alright now.","start":3234482,"end":3239262,"confidence":0.834809499999999982122744768275879323482513427734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, what about the other children?","start":3240925,"end":3242118,"confidence":0.767086500000000004462208380573429167270660400390625},{"sentiment":"NEUTRAL","speaker":"B","text":"Kinda, you like some of them, you don't like some of them.","start":3243880,"end":3251401,"confidence":0.6427074999999999871391764827421866357326507568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, and was there any rules?","start":3251579,"end":3256599,"confidence":0.7933662999999999687616991650429554283618927001953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Eh, no, not really.","start":3259058,"end":3260026,"confidence":0.64211845000000000727169435776886530220508575439453125},{"sentiment":"NEUTRAL","speaker":"B","text":"There used to kinda, there was a few that I asked could you bring her in, but nah, used to, had certain rules but not many, no.","start":3260106,"end":3265867,"confidence":0.723806900000000030814817364444024860858917236328125},{"sentiment":"NEUTRAL","speaker":"B","text":"And what about any punishment?","start":3267470,"end":3269010,"confidence":0.6577013000000000442213377027655951678752899169921875},{"sentiment":"POSITIVE","speaker":"B","text":"No, that's kind of\u2014 actually, kibble was actually all right, even though you've probably heard a lot about it.","start":3270374,"end":3275526,"confidence":0.5265890399999999527125282838824205100536346435546875},{"sentiment":"POSITIVE","speaker":"B","text":"I actually liked it.","start":3275574,"end":3276409,"confidence":0.9598872000000000515029796588351018726825714111328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, people had different experiences, you know.","start":3276778,"end":3278977,"confidence":0.7068364000000000313406189889064989984035491943359375},{"sentiment":"NEUTRAL","speaker":"A","text":"There's always going to be that people might say that, um, they had the best time in Ballarat, but it wasn't for you.","start":3279201,"end":3286263,"confidence":0.51332719999999998350403984659351408481597900390625},{"sentiment":"NEUTRAL","speaker":"A","text":"It was just, you know, it's just all different, isn't it?","start":3286423,"end":3290532,"confidence":0.643018899999999948846607367158867418766021728515625},{"sentiment":"NEUTRAL","speaker":"B","text":"I think that I actually wanted once Last time Paisley and Kibble was always known as a place that people didn't like to go.","start":3290612,"end":3297599,"confidence":0.52882724999999997095301296212710440158843994140625},{"sentiment":"POSITIVE","speaker":"B","text":"I actually liked it.","start":3297679,"end":3298402,"confidence":0.9598872000000000515029796588351018726825714111328125},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, so there was no punishments, but was there anything that happened that you would now as an adult consider to be abuse, neglect, or harmful in a form of sexual, physical, emotional, or neglect?","start":3298868,"end":3308294,"confidence":0.6857698599999999533594063905184157192707061767578125},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":3309182,"end":3309278,"confidence":0.49361873000000000555331780560663901269435882568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, okay.","start":3309763,"end":3310553,"confidence":0.595505830000000013768612916464917361736297607421875},{"sentiment":"NEUTRAL","speaker":"B","text":"I knew a lot of the staff in Kibble as well.","start":3314067,"end":3316079,"confidence":0.88586149999999996840216454074834473431110382080078125},{"sentiment":"NEGATIVE","speaker":"A","text":"You didn't like any of the staff?","start":3316501,"end":3318156,"confidence":0.69643589999999999662350091966800391674041748046875},{"sentiment":"NEUTRAL","speaker":"B","text":"I said I knew a few of them, right?","start":3318570,"end":3320070,"confidence":0.8097554000000000140602196552208624780178070068359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, you knew a few of them?","start":3320070,"end":3321820,"confidence":0.819006200000000017524826034787110984325408935546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, it was just kind of\u2014 Paisley's not that big, you know what I mean?","start":3322130,"end":3325190,"confidence":0.77891546000000000393725940739386714994907379150390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, he said it was Timmy Williams and Thomas Shetty.","start":3325190,"end":3329850,"confidence":0.8921297999999999728260036135907284915447235107421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Right, Thomas Shetty, he was an expert.","start":3330110,"end":3332670,"confidence":0.71271709999999999229913782983203418552875518798828125},{"sentiment":"NEUTRAL","speaker":"B","text":"I knew a few of the staff when I'm in the cab, I met a few of the staff and I still speak to a few of the staff when I'm out and about, having a pint and things like that.","start":3332670,"end":3339710,"confidence":0.778909300000000026642510420060716569423675537109375},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, okay, do you know what, maybe that's helpful.","start":3339870,"end":3343060,"confidence":0.707054999999999989057641869294457137584686279296875},{"sentiment":"NEGATIVE","speaker":"B","text":"I know a few of the staff in trouble with time-based limiter.","start":3344900,"end":3347140,"confidence":0.7170030499999999751281620774534530937671661376953125},{"sentiment":"POSITIVE","speaker":"B","text":"I speak to them regularly because they're nice and they speak to me.","start":3347320,"end":3351520,"confidence":0.93096800000000001773514668457210063934326171875},{"sentiment":"NEUTRAL","speaker":"A","text":"So yeah, you can't have been a bad kid then, can you?","start":3351740,"end":3355380,"confidence":0.48989709999999997425135234152548946440219879150390625},{"sentiment":"NEGATIVE","speaker":"B","text":"No, actually, years ago a lot of people had bad things to say about the company.","start":3355380,"end":3359160,"confidence":0.89017796999999998508457110801828093826770782470703125},{"sentiment":"NEUTRAL","speaker":"B","text":"When you first get told that you can sit there, you go, ah no, not the kettle.","start":3359160,"end":3362710,"confidence":0.5129695499999999963591790219652466475963592529296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":3363340,"end":3363660,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"POSITIVE","speaker":"B","text":"And you come back, you get in there and you go, ah, it's not that bad.","start":3363660,"end":3366250,"confidence":0.71926889999999998881463625366450287401676177978515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":3366440,"end":3366890,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Was it a secure unit?","start":3372019,"end":3373004,"confidence":0.887093099999999967764097164035774767398834228515625},{"sentiment":"NEUTRAL","speaker":"B","text":"No, it wasn't then.","start":3373731,"end":3374619,"confidence":0.67492425000000000334665628543007187545299530029296875},{"sentiment":"NEUTRAL","speaker":"B","text":"It's new.","start":3374780,"end":3375071,"confidence":0.52076949999999999629807234668987803161144256591796875},{"sentiment":"NEUTRAL","speaker":"A","text":"It's kind of mixed.","start":3375168,"end":3376621,"confidence":0.672792550000000044718717617797665297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Ah, okay, okay.","start":3376734,"end":3377589,"confidence":0.4901389800000000018798118617269210517406463623046875},{"sentiment":"NEUTRAL","speaker":"B","text":"It used to be just boys, but now they've got lassies in it, and it's a secure unit now.","start":3378025,"end":3382798,"confidence":0.8309132999999999658058413842809386551380157470703125},{"sentiment":"POSITIVE","speaker":"B","text":"I mean, it's kind of one of the richest homes in Scotland, I think.","start":3383072,"end":3389448,"confidence":0.7533731500000000469441374661982990801334381103515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, okay, I get what you mean.","start":3390178,"end":3391554,"confidence":0.71079499999999995463184632171760313212871551513671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Was the bedwetting still happening in Kibble?","start":3393360,"end":3395657,"confidence":0.8135406400000000370908992408658377826213836669921875},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, you bet they're not much, because you've got You felt safer in there, if you know what I mean.","start":3397017,"end":3402960,"confidence":0.6544063700000000149969991980469785630702972412109375},{"sentiment":"NEUTRAL","speaker":"A","text":"And if you did wet the bed, what would happen?","start":3403545,"end":3405495,"confidence":0.73234060000000000822950596557348035275936126708984375},{"sentiment":"POSITIVE","speaker":"B","text":"They just tended to say, well, actually, some of the staff are alright, and you said to them and all.","start":3406160,"end":3409785,"confidence":0.57753679999999996130810586691950447857379913330078125},{"sentiment":"POSITIVE","speaker":"B","text":"The staff are actually alright, a lot of the staff in there.","start":3410885,"end":3412714,"confidence":0.878520500000000037488234738702885806560516357421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":3417691,"end":3418013,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you have any problems sleeping in Kibble, or were you okay?","start":3419045,"end":3422430,"confidence":0.80229090000000002902424967032857239246368408203125},{"sentiment":"POSITIVE","speaker":"A","text":"It was alright.","start":3423654,"end":3424173,"confidence":0.8356831000000000120309096018900163471698760986328125},{"sentiment":"NEUTRAL","speaker":"B","text":"The first couple of nights, you go, ah, no, it's kind of, because you're in a strange place, but after that, no, it was alright.","start":3424222,"end":3428815,"confidence":0.47562373000000002232212636954500339925289154052734375},{"sentiment":"POSITIVE","speaker":"B","text":"As I said, yes, that was probably the best place I've been.","start":3432810,"end":3435908,"confidence":0.97646785000000002607833948786719702184200286865234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, and I would ask, you know, did you try and tell anyone or get any help, but it doesn't sound like you needed to.","start":3436071,"end":3445559,"confidence":0.53804635999999994577791539995814673602581024169921875},{"sentiment":"POSITIVE","speaker":"B","text":"Oh, Kibble was actually pretty, pretty good advice already.","start":3446792,"end":3449658,"confidence":0.96463876999999997874368773409514687955379486083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"In a few words, can you describe Kibble to me, like how you felt there?","start":3451462,"end":3454297,"confidence":0.92589379999999998904769427099381573498249053955078125},{"sentiment":"POSITIVE","speaker":"A","text":"I felt safe.","start":3455220,"end":3456990,"confidence":0.8059022399999999919373294687829911708831787109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":3456990,"end":3458370,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"POSITIVE","speaker":"B","text":"And that was the first time in a long time I felt safe when I was in a kibble, because it wasn't exactly the way people made it out to be.","start":3458370,"end":3466490,"confidence":0.53189969999999997529727124856435693800449371337890625},{"sentiment":"NEGATIVE","speaker":"B","text":"A lot of people made kibble look bad years ago.","start":3466490,"end":3468450,"confidence":0.91762036000000002378129693170194514095783233642578125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":3468790,"end":3469970,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"But it wasn't.","start":3469970,"end":3470510,"confidence":0.50510679999999996692139347942429594695568084716796875},{"sentiment":"NEUTRAL","speaker":"B","text":"But as you were saying, everybody's got their own experience.","start":3470830,"end":3474350,"confidence":0.7888467999999999591409505228511989116668701171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, there is a lot of kibbles as well.","start":3474350,"end":3476570,"confidence":0.7906433299999999775309333926998078823089599609375},{"sentiment":"NEUTRAL","speaker":"A","text":"They've got stuff everywhere.","start":3476570,"end":3478090,"confidence":0.5913051400000000068502004069159738719463348388671875},{"sentiment":"NEGATIVE","speaker":"A","text":"So the Glasgow one might have been really awful, and then the Paisley one wasn't too too bad, you know what I mean?","start":3478090,"end":3483670,"confidence":0.6102742599999999573157083432306535542011260986328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Oh, when I was in the home zone, they only had the people.","start":3483670,"end":3485940,"confidence":0.71231820000000001247286718353279866278171539306640625},{"sentiment":"NEGATIVE","speaker":"B","text":"Oh really?","start":3486450,"end":3488250,"confidence":0.50794154000000002469050741638056933879852294921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Right, Kibble's opened up.","start":3488250,"end":3490050,"confidence":0.75631930000000002767279738691286183893680572509765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Look at hostels, they'll get Glasgow and stuff, haven't they?","start":3490050,"end":3495850,"confidence":0.64971345999999996490004150473396293818950653076171875},{"sentiment":"NEUTRAL","speaker":"B","text":"This point, they'll get Shields and St. Mungo Football Club and all that as well.","start":3495850,"end":3499920,"confidence":0.91753790000000001736424337650532834231853485107421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, so I never had all that, never had all that when I was in there.","start":3500810,"end":3504440,"confidence":0.57799195999999997130913698129006661474704742431640625},{"sentiment":"POSITIVE","speaker":"A","text":"Not too bad then.","start":3504610,"end":3506090,"confidence":0.67010139999999995819024434240418486297130584716796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything else you'd like me to add down for Kibble?","start":3506090,"end":3508470,"confidence":0.930575970000000030069031708990223705768585205078125},{"sentiment":"POSITIVE","speaker":"A","text":"No, Kibble was okay.","start":3509382,"end":3510590,"confidence":0.5169582999999999817219986653071828186511993408203125},{"sentiment":"NEUTRAL","speaker":"B","text":"I know it's a bad thing to say something, I'm not claiming compensation, but Kibble was\u2014 there's no point lying\u2014 Kibble was actually nice.","start":3511138,"end":3516876,"confidence":0.5138230999999999770722070024930872023105621337890625},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, that's fine.","start":3519370,"end":3520499,"confidence":0.67549490000000000922142362469458021223545074462890625},{"sentiment":"POSITIVE","speaker":"B","text":"I actually liked it.","start":3520596,"end":3521903,"confidence":0.9598872000000000515029796588351018726825714111328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Just because you liked one of your five doesn't mean the rest were great.","start":3522774,"end":3525598,"confidence":0.5160689400000000315316128762788139283657073974609375},{"sentiment":"POSITIVE","speaker":"A","text":"You're allowed to have\u2014 and I'm quite glad that you would have had that last one being that kind of a safer place.","start":3525679,"end":3531286,"confidence":0.8495437999999999600930777887697331607341766357421875},{"sentiment":"POSITIVE","speaker":"A","text":"It must have been such a relief being in there.","start":3531416,"end":3533667,"confidence":0.787762049999999991456434145220555365085601806640625},{"sentiment":"POSITIVE","speaker":"B","text":"It was, it was actually, I was quite happy being in there.","start":3534437,"end":3537440,"confidence":0.94659079999999995447268474890734069049358367919921875},{"sentiment":"POSITIVE","speaker":"B","text":"It was actually, it made me feel safe getting there.","start":3537745,"end":3540956,"confidence":0.85614449999999997498179027388687245547771453857421875},{"sentiment":"POSITIVE","speaker":"A","text":"Well, that's all that we would want for you, to feel safe, so I'm quite glad.","start":3541181,"end":3545291,"confidence":0.936597349999999995162625054945237934589385986328125},{"sentiment":"NEUTRAL","speaker":"A","text":"And I'm the one who's doing your claim and telling you it's okay to have had a safe place, okay?","start":3545612,"end":3550510,"confidence":0.6892768000000000228055796469561755657196044921875},{"sentiment":"NEUTRAL","speaker":"A","text":"That was it.","start":3551152,"end":3551553,"confidence":0.55714494000000003293138206572621129453182220458984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I'm just going to quickly, before I move on, is there anything else that you would like to add for grief that you might have remembered?","start":3552420,"end":3558281,"confidence":0.836984460000000041191015043295919895172119140625},{"sentiment":"NEUTRAL","speaker":"B","text":"No.","start":3559244,"end":3559341,"confidence":0.49361873000000000555331780560663901269435882568359375},{"sentiment":"NEGATIVE","speaker":"B","text":"I was too young to remember anything.","start":3559680,"end":3561340,"confidence":0.6616952400000000178437176145962439477443695068359375},{"sentiment":"NEUTRAL","speaker":"A","text":"What about Beech Avenue?","start":3561780,"end":3562756,"confidence":0.87768024000000000039989345168578438460826873779296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Eh, no.","start":3564623,"end":3565030,"confidence":0.57808680000000001175664010588661767542362213134765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Newfield?","start":3566885,"end":3567519,"confidence":0.81059709999999995932995489056338556110858917236328125},{"sentiment":"NEGATIVE","speaker":"A","text":"Nah, I hated the place.","start":3568691,"end":3569569,"confidence":0.96767645999999996053730910716694779694080352783203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, and Balrossie?","start":3570290,"end":3572151,"confidence":0.8140047999999999728260036135907284915447235107421875},{"sentiment":"NEGATIVE","speaker":"B","text":"Hated that as well.","start":3573057,"end":3574093,"confidence":0.90976190000000001223412482431740500032901763916015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, so what I'm going to do now is I'm moving on to the next section, and this is about all of the care settings overall, not just one or two.","start":3574594,"end":3585566,"confidence":0.85433965999999994522795532247982919216156005859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, it's all of them.","start":3586077,"end":3587111,"confidence":0.6203944999999999598827571389847435057163238525390625},{"sentiment":"NEGATIVE","speaker":"A","text":"So across all of the placements, what were the names of the main people responsible for your abuse?","start":3587936,"end":3593368,"confidence":0.5387324000000000001620037437533028423786163330078125},{"sentiment":"NEUTRAL","speaker":"A","text":"The names?","start":3595460,"end":3595863,"confidence":0.70675019999999999509299186684074811637401580810546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I'll just go back through really quick actually, because you gave me most of the names, didn't you?","start":3596460,"end":3600334,"confidence":0.76526499999999997303490317790419794619083404541015625},{"sentiment":"NEUTRAL","speaker":"A","text":"So I'll just\u2014 I'll go in and I'll copy and paste them through because I don't feel like we need to re-go through them.","start":3600415,"end":3607201,"confidence":0.5992119000000000195171878658584319055080413818359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Ah, there was 3 main ones.","start":3607914,"end":3609760,"confidence":0.82911780000000001589199882801040075719356536865234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, so I've got Derek, Charles and Thomas?","start":3610099,"end":3612612,"confidence":0.78501600000000004708766709882183931767940521240234375},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":3613658,"end":3613787,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, are you happy for them to be the only names that we put on, or is there anyone else who you would like to be named?","start":3614012,"end":3619567,"confidence":0.90058625000000003257838443460059352219104766845703125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, that's it.","start":3620322,"end":3621625,"confidence":0.52059040000000000869562200023210607469081878662109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, I also want you to be aware that none of these people will be aware that you've said their names, okay?","start":3621753,"end":3627542,"confidence":0.656616899999999947823425827664323151111602783203125},{"sentiment":"NEUTRAL","speaker":"A","text":"It's just gonna be\u2014 yeah, well, fair enough.","start":3628186,"end":3631345,"confidence":0.591821429999999981674818627652712166309356689453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Some people panic and they don't want it, but it's fine.","start":3631750,"end":3634715,"confidence":0.5547570600000000240470399148762226104736328125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, you're not, absolutely.","start":3637097,"end":3638806,"confidence":0.56395779999999995357740090184961445629596710205078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Were other children affected, and did you witness abuse or harm to anyone else?","start":3640330,"end":3644960,"confidence":0.50570090000000000873825456437771208584308624267578125},{"sentiment":"NEGATIVE","speaker":"B","text":"Yes, I witnessed abuse to a few people I was in homes with.","start":3645530,"end":3648530,"confidence":0.85582024000000000985011183729511685669422149658203125},{"sentiment":"NEUTRAL","speaker":"B","text":"I think a lot of people did.","start":3648530,"end":3649440,"confidence":0.77212362999999994972455397146404720842838287353515625},{"sentiment":"NEUTRAL","speaker":"A","text":"I think that happens.","start":3651470,"end":3652150,"confidence":0.70548569999999999335926759158610366284847259521484375},{"sentiment":"NEUTRAL","speaker":"B","text":"I think you've probably heard that a lot.","start":3652370,"end":3654310,"confidence":0.68348109999999995256558804612723179161548614501953125},{"sentiment":"NEUTRAL","speaker":"B","text":"You witness a lot in your own homes, especially when you're young, because even if you're that young, you don't get believed.","start":3654330,"end":3659370,"confidence":0.5326950599999999980127540766261518001556396484375},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't care what anybody says, you don't get believed.","start":3659370,"end":3661250,"confidence":0.77612877000000002336577153982943855226039886474609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I think that's how they brought out this redress because of Yeah, definitely.","start":3662400,"end":3668290,"confidence":0.63366599999999995151966913908836431801319122314453125},{"sentiment":"NEGATIVE","speaker":"A","text":"And is there any children who you witnessed or witnessed you being abused whose names that you can remember at all?","start":3668774,"end":3674288,"confidence":0.53041130000000002997495585077558644115924835205078125},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":3676455,"end":3676632,"confidence":0.49361873000000000555331780560663901269435882568359375},{"sentiment":"POSITIVE","speaker":"A","text":"Okay, no worries at all, don't worry.","start":3676906,"end":3678437,"confidence":0.7797433000000000280493850368657149374485015869140625},{"sentiment":"NEGATIVE","speaker":"A","text":"Why do you believe that the local authority should have been aware of what was happening?","start":3679323,"end":3684528,"confidence":0.52678524999999998268407352952635847032070159912109375},{"sentiment":"NEUTRAL","speaker":"B","text":"They should have been aware.","start":3685902,"end":3686564,"confidence":0.63828750000000000763833440942107699811458587646484375},{"sentiment":"NEUTRAL","speaker":"B","text":"I think a few of the homes I was in, like Barossie and Newfield, I think the local authority was aware of it.","start":3686693,"end":3692249,"confidence":0.88189989999999995884394365930347703397274017333984375},{"sentiment":"NEGATIVE","speaker":"B","text":"But they couldn't approve it.","start":3693200,"end":3694223,"confidence":0.69762530000000000374171804651268757879734039306640625},{"sentiment":"NEUTRAL","speaker":"B","text":"So I know Balrossie was actually under investigation, I know Newfield not, but I don't think they could in the grave.","start":3696338,"end":3703360,"confidence":0.5785669700000000137407596412231214344501495361328125},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't think, you know, local authorities, like, they can't approve things they don't deal with.","start":3703488,"end":3707435,"confidence":0.77691465999999997915637095502461306750774383544921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":3707826,"end":3708234,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEGATIVE","speaker":"A","text":"Were complaints ever discouraged, ignored, or punished?","start":3715026,"end":3718200,"confidence":0.49521369999999997890682834622566588222980499267578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Nope.","start":3722905,"end":3723133,"confidence":0.486557799999999984752463433324010111391544342041015625},{"sentiment":"NEGATIVE","speaker":"A","text":"And were you ever moved, threatened, or disbelieved because of these complaints?","start":3723590,"end":3728025,"confidence":0.5397686999999999901689307080232538282871246337890625},{"sentiment":"NEGATIVE","speaker":"B","text":"Threatened?","start":3730010,"end":3730284,"confidence":0.5395347999999999810682993484078906476497650146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Aye.","start":3730510,"end":3730639,"confidence":0.52665220000000001476792022003792226314544677734375},{"sentiment":"NEUTRAL","speaker":"A","text":"And what were you threatened with?","start":3731576,"end":3732755,"confidence":0.56957614000000000853418669066741131246089935302734375},{"sentiment":"NEGATIVE","speaker":"B","text":"Well, the staff threatened you to leave, but they kind of threatened to be near disciplinarian.","start":3733740,"end":3738456,"confidence":0.7257259499999999530217564824852161109447479248046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":3741824,"end":3742213,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEGATIVE","speaker":"A","text":"Have you ever reported the abuse to police, an inquiry, a professional, or any authority?","start":3743444,"end":3747885,"confidence":0.54558819999999996763762055707047693431377410888671875},{"sentiment":"NEUTRAL","speaker":"B","text":"Reported it to a couple of the staff, but you only believe.","start":3749372,"end":3751530,"confidence":0.8204580999999999679772599847638048231601715087890625},{"sentiment":"NEGATIVE","speaker":"B","text":"Never reported to police because that was a staff responsibility, reported police back then.","start":3751610,"end":3756376,"confidence":0.565168560000000042009560274891555309295654296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":3756779,"end":3757021,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Why did you move between the different placements, and were the reasons ever explained to you?","start":3758550,"end":3763312,"confidence":0.86315989999999997994706291137845255434513092041015625},{"sentiment":"NEGATIVE","speaker":"B","text":"No, they weren't never explained.","start":3764463,"end":3765548,"confidence":0.5639201000000000352230244970996864140033721923828125},{"sentiment":"NEGATIVE","speaker":"B","text":"They just kept moving me, which I didn't like because it's just\u2014 we get moved about too much.","start":3765597,"end":3774134,"confidence":0.878567639999999983047018758952617645263671875},{"sentiment":"NEGATIVE","speaker":"B","text":"It shouldn't have happened.","start":3774200,"end":3774738,"confidence":0.84411544000000005016914883526624180376529693603515625},{"sentiment":"NEGATIVE","speaker":"B","text":"Obviously you're not going to have a settled life if you keep moving.","start":3776378,"end":3778547,"confidence":0.80398029999999998107540477576549164950847625732421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":3779292,"end":3779551,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you ever run away, refuse to return, or ask to be moved?","start":3788618,"end":3793496,"confidence":0.61807895000000001584083975103567354381084442138671875},{"sentiment":"NEUTRAL","speaker":"B","text":"That'll be quite a few times, yes.","start":3794990,"end":3796427,"confidence":0.61757560000000000233200125876464881002902984619140625},{"sentiment":"NEUTRAL","speaker":"A","text":"And what would happen when you ran away?","start":3800283,"end":3801603,"confidence":0.73045919999999997518358441084274090826511383056640625},{"sentiment":"NEUTRAL","speaker":"B","text":"I ran away and tried to run away from Bellrossie and ended up, me and 5 other boys running away from Bellrossie in my pyjamas and actually got to Kirkmaccormick, Port Glasgow and got on a train and actually came to Belkisley, Port Glasgow, in the train in my pyjamas.","start":3803609,"end":3820159,"confidence":0.6954210400000000458220483778859488666057586669921875},{"sentiment":"NEUTRAL","speaker":"A","text":"So you ran away from Bellrossie in your pyjamas?","start":3820966,"end":3824734,"confidence":0.6955862600000000117717036118847317993640899658203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, me and 5 other boys.","start":3825008,"end":3825990,"confidence":0.64802766000000000534697619514190591871738433837890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Hopped on a train?","start":3826070,"end":3827036,"confidence":0.71295520000000001115125769501901231706142425537109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, to Glasgow.","start":3829376,"end":3830106,"confidence":0.63264109999999995626041027207975275814533233642578125},{"sentiment":"NEUTRAL","speaker":"B","text":"That'll be in the police report, because it was\u2014 everybody used to talk, there was 5 of us, me and 5 others.","start":3831063,"end":3836853,"confidence":0.83614456999999997588446376539650373160839080810546875},{"sentiment":"NEUTRAL","speaker":"B","text":"We left Kilmacon, Kilmacon, Port Glasgow's about 68 miles to Kilmacon, and they end up leaving Bullrosey because they didn't like it and end up getting on a train at Port Glasgow, Port Glasgow to Ferguson, and went to my auntie's in Ferguson.","start":3836917,"end":3853949,"confidence":0.52573407000000005329098939910181798040866851806640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Were the police the ones that caught you and returned you?","start":3856050,"end":3858681,"confidence":0.7291176299999999610434997521224431693553924560546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, police picked us up and took us back to Bullrosey, yes.","start":3859395,"end":3861832,"confidence":0.67246660000000002543885102568310685455799102783203125},{"sentiment":"NEGATIVE","speaker":"B","text":"There should have been a police report.","start":3862481,"end":3864024,"confidence":0.498726759999999991190833270593429915606975555419921875},{"sentiment":"NEUTRAL","speaker":"A","text":"There probably is.","start":3865100,"end":3865650,"confidence":0.67200439999999994622470467220409773290157318115234375},{"sentiment":"NEUTRAL","speaker":"A","text":"I'll have to double-check that one.","start":3865699,"end":3867123,"confidence":0.7457415499999999752844814793206751346588134765625},{"sentiment":"NEUTRAL","speaker":"B","text":"It's got to be because they were in my pyjamas and hoosecoat.","start":3867641,"end":3871009,"confidence":0.73574494999999995314965417492203414440155029296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Why did you run away?","start":3872180,"end":3872854,"confidence":0.6150181999999999593597976854653097689151763916015625},{"sentiment":"NEGATIVE","speaker":"B","text":"Just didn't like the place.","start":3873963,"end":3874686,"confidence":0.95764780000000004900329031443106941878795623779296875},{"sentiment":"NEGATIVE","speaker":"B","text":"Just didn't like it.","start":3874783,"end":3875795,"confidence":0.922876299999999982759391059516929090023040771484375},{"sentiment":"NEUTRAL","speaker":"B","text":"We ended up leaving it and then we got returned to the place at about 5 in the morning or something like that.","start":3876374,"end":3882460,"confidence":0.9098646599999999917685045147663913667201995849609375},{"sentiment":"NEUTRAL","speaker":"A","text":"And what happened when you were returned?","start":3883029,"end":3884033,"confidence":0.8775294000000000149697143569937907159328460693359375},{"sentiment":"NEUTRAL","speaker":"B","text":"No, I just totally go to my bed and then they get me to get up 2 hours later for school.","start":3885520,"end":3890000,"confidence":0.63534369999999995570760802365839481353759765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Right, okay.","start":3890760,"end":3891880,"confidence":0.54448264999999995694679455482400953769683837890625},{"sentiment":"POSITIVE","speaker":"B","text":"I remember that, it was just one of the things that you think about it now, you say that was quite funny, that.","start":3891880,"end":3899860,"confidence":0.7406026999999999471668843398219905793666839599609375},{"sentiment":"NEGATIVE","speaker":"A","text":"I shouldn't laugh, but I think it's the thought of 5 kids in their pyjamas getting on a train, nobody asking any questions.","start":3899860,"end":3907790,"confidence":0.6253463999999999689549667891697026789188385009765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Nah, they just let us on the train, that's it.","start":3908420,"end":3910250,"confidence":0.73372800000000004683187171394820325076580047607421875},{"sentiment":"NEUTRAL","speaker":"A","text":"I think that's the part that got me a little bit because I think the first thing I'd do is, why are you in your dramas?","start":3910580,"end":3916568,"confidence":0.52853249999999996067145957567845471203327178955078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Well, that main ticket wasn't written to Morris.","start":3917389,"end":3919595,"confidence":0.58811020000000002738715920713730156421661376953125},{"sentiment":"NEUTRAL","speaker":"B","text":"The train got wrecked, the cart they were in, and they got off at St James's next to Ferguson and walked all the way to Mantis' house, and then Mantis grasped at us and pulled the poles, and we got picked up.","start":3921109,"end":3934839,"confidence":0.5567178999999999877701384320971556007862091064453125},{"sentiment":"NEUTRAL","speaker":"B","text":"There's got to be enough police support because they picked up my pyjamas, no?","start":3939812,"end":3943091,"confidence":0.6015969500000000191874960364657454192638397216796875},{"sentiment":"NEUTRAL","speaker":"B","text":"There's got to be there somewhere.","start":3943171,"end":3943894,"confidence":0.70993793000000005033456318415119312703609466552734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, there should be.","start":3943975,"end":3945019,"confidence":0.59700286000000002406551402600598521530628204345703125},{"sentiment":"NEUTRAL","speaker":"A","text":"What age did you leave the care system?","start":3946000,"end":3948250,"confidence":0.83256596000000004931251851303386501967906951904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"16 and a half, 17, roughly.","start":3949974,"end":3951801,"confidence":0.84676019999999996290540593690820969641208648681640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, and what were your circumstances after?","start":3954081,"end":3958155,"confidence":0.8602079000000000252867948802304454147815704345703125},{"sentiment":"NEUTRAL","speaker":"A","text":"So where did you go once you were released from care?","start":3958220,"end":3960084,"confidence":0.89773106999999996435946059136767871677875518798828125},{"sentiment":"NEGATIVE","speaker":"B","text":"I went to my gran's for 2 months and then I didn't like that and I got my own house.","start":3960962,"end":3964197,"confidence":0.67524474999999994917487811108003370463848114013671875},{"sentiment":"NEUTRAL","speaker":"B","text":"So I've stayed myself since I was\u2014 before I was 17.","start":3965713,"end":3968263,"confidence":0.87844990000000000573976421947008930146694183349609375},{"sentiment":"NEUTRAL","speaker":"B","text":"I've maintained since then.","start":3968328,"end":3969276,"confidence":0.75577119999999997634887449748930521309375762939453125},{"sentiment":"NEGATIVE","speaker":"B","text":"No support after I left.","start":3972730,"end":3974588,"confidence":0.569226299999999962864194458234123885631561279296875},{"sentiment":"NEUTRAL","speaker":"B","text":"There was no support?","start":3975089,"end":3975993,"confidence":0.534888449999999959771912472206167876720428466796875},{"sentiment":"NEUTRAL","speaker":"B","text":"No, I think you should have been supported when you left here.","start":3976640,"end":3978805,"confidence":0.63379350000000000964206492426455952227115631103515625},{"sentiment":"POSITIVE","speaker":"A","text":"I would have to agree, especially when you're\u2014 I was about 16 or so.","start":3980826,"end":3984924,"confidence":0.49970627000000000794699417383526451885700225830078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":3985807,"end":3986241,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"And you think there'd be support there for you.","start":3987013,"end":3988716,"confidence":0.73493419999999998193374040056369267404079437255859375},{"sentiment":"NEGATIVE","speaker":"B","text":"Nah, there wasn't any support, just basically when you're that age, get to fuck and just that's you.","start":3989584,"end":3994784,"confidence":0.8256607000000000251560550168505869805812835693359375},{"sentiment":"NEUTRAL","speaker":"B","text":"No, there's a lot of support now in your wee care.","start":3994960,"end":3998406,"confidence":0.5743618600000000018468426787876524031162261962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I'm now going to move on to the next section, which is all about the impact on your whole experience.","start":3998951,"end":4005266,"confidence":0.76395690000000004982183554602670483291149139404296875},{"sentiment":"NEUTRAL","speaker":"A","text":"So it is going to be, you know, how the combined experience has affected you.","start":4005891,"end":4011277,"confidence":0.7430328999999999961545427140663377940654754638671875},{"sentiment":"NEUTRAL","speaker":"A","text":"So how did the experience affect you at the time in a way of such as your safety, your trust, your confidence, your sleep, behaviour, education, relationships, or your ability to speak up?","start":4011998,"end":4023635,"confidence":0.7451754999999999906634684521122835576534271240234375},{"sentiment":"NEUTRAL","speaker":"B","text":"That's kind of, that's them all.","start":4024746,"end":4027033,"confidence":0.7597903599999999979530684868223033845424652099609375},{"sentiment":"NEUTRAL","speaker":"B","text":"It sticks really in your brain.","start":4027822,"end":4029626,"confidence":0.70941496000000003885332944264519028365612030029296875},{"sentiment":"NEUTRAL","speaker":"B","text":"It's kind of mentally, you know, it's always in your brain.","start":4029674,"end":4032461,"confidence":0.64136830000000000229221086556208319962024688720703125},{"sentiment":"NEUTRAL","speaker":"B","text":"You just sit and think about it.","start":4032815,"end":4034667,"confidence":0.8489557500000000089812601800076663494110107421875},{"sentiment":"NEUTRAL","speaker":"B","text":"That's why I drink as much, because you just can't even no think about it when you were young.","start":4034812,"end":4040256,"confidence":0.50384039999999996606305785462609492242336273193359375},{"sentiment":"NEGATIVE","speaker":"B","text":"Yeah, it's kind of just one of the things you wish you could forget, but you can't.","start":4043500,"end":4047785,"confidence":0.5503864000000000533674437974696047604084014892578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I've got that.","start":4054659,"end":4055719,"confidence":0.68294847000000002967823320432216860353946685791015625},{"sentiment":"NEUTRAL","speaker":"B","text":"It's mainly mentally now, because you're older, it just sticks with you constantly.","start":4056666,"end":4062141,"confidence":0.7397470999999999907714709479478187859058380126953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so that is actually the next question.","start":4062542,"end":4064260,"confidence":0.84403247000000003463782149992766790091991424560546875},{"sentiment":"NEUTRAL","speaker":"A","text":"So how has it affected your mental health?","start":4064309,"end":4066043,"confidence":0.593536559999999990822061590733937919139862060546875},{"sentiment":"NEGATIVE","speaker":"A","text":"Things such as anxiety, depression, trauma symptoms, panic, flashbacks, nightmares, self-harm, or suicidal thoughts?","start":4066316,"end":4073509,"confidence":0.79613685999999994624687360555981285870075225830078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, flashbacks and nightmares and things like.","start":4075224,"end":4078265,"confidence":0.56268715999999996402181068333447910845279693603515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, that's kind of\u2014 that's funny, the main things that people don't understand about it.","start":4078362,"end":4085249,"confidence":0.477944580000000007746763230898068286478519439697265625},{"sentiment":"NEGATIVE","speaker":"B","text":"That's kind of\u2014 you do get flashbacks, you get memories, you get mental health problems, things like.","start":4085733,"end":4091557,"confidence":0.78741570000000005169482619749032892286777496337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"It sticks to you constantly.","start":4091783,"end":4092848,"confidence":0.73352574999999997640287574540707282721996307373046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Have you got any mental health problems, Patrick?","start":4093219,"end":4094993,"confidence":0.54502463000000000992173454505973495543003082275390625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, none.","start":4095654,"end":4096959,"confidence":0.52460103999999996293723825147026218473911285400390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Non-diagnosed?","start":4097185,"end":4098007,"confidence":0.66728043999999997470951029754360206425189971923828125},{"sentiment":"NEGATIVE","speaker":"A","text":"Just alcohol.","start":4098635,"end":4099361,"confidence":0.561604800000000015103296391316689550876617431640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Just alcohol, okay.","start":4099634,"end":4100612,"confidence":0.73581160000000001009112793326494283974170684814453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Like, came back, that's a pinkle.","start":4101818,"end":4103139,"confidence":0.775188800000000011181100489920936524868011474609375},{"sentiment":"NEUTRAL","speaker":"A","text":"And would you classify yourself as alcohol dependent or an alcoholic?","start":4105937,"end":4109325,"confidence":0.64194720000000005111218115416704677045345306396484375},{"sentiment":"NEGATIVE","speaker":"A","text":"Alcohol dependent.","start":4110358,"end":4111181,"confidence":0.5467733999999999650043491783435456454753875732421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Alcohol dependent, okay.","start":4111407,"end":4112488,"confidence":0.70475244999999997475015334202907979488372802734375},{"sentiment":"NEUTRAL","speaker":"A","text":"I get medication off the doctor for it.","start":4113736,"end":4115285,"confidence":0.68851066000000005207226649872609414160251617431640625},{"sentiment":"POSITIVE","speaker":"A","text":"Okay, no problem.","start":4115850,"end":4117140,"confidence":0.58404654000000000291237256533349864184856414794921875},{"sentiment":"NEGATIVE","speaker":"B","text":"For my stomach, because I've damaged my stomach leaning into the drink over the years.","start":4117769,"end":4120625,"confidence":0.9447408299999999758966851004515774548053741455078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Was there ever any substance abuse?","start":4122708,"end":4124323,"confidence":0.68683945999999995724039081324008293449878692626953125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I've never took drugs.","start":4125513,"end":4126585,"confidence":0.70892710000000003223163957954966463148593902587890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay, never even thought of it.","start":4128644,"end":4130640,"confidence":0.52075810000000000155040424942853860557079315185546875},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't even think I've ever smoked a joint, to be honest with you.","start":4130705,"end":4132898,"confidence":0.5668111000000000121445964396116323769092559814453125},{"sentiment":"POSITIVE","speaker":"A","text":"Fair enough, that's the best way, isn't it?","start":4135639,"end":4137773,"confidence":0.7820519999999999694040297981700859963893890380859375},{"sentiment":"NEGATIVE","speaker":"B","text":"I know, that's kind of\u2014 yeah, when I stayed in Birkdale Park, it was kind of a bad area back in the '90s for drugs and hanging about, but I never even took a necky, mind.","start":4138646,"end":4148545,"confidence":0.7170547000000000448238779426901601254940032958984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, what about any self-harm or suicidal thoughts?","start":4153703,"end":4157322,"confidence":0.60113519999999998066897433091071434319019317626953125},{"sentiment":"NEUTRAL","speaker":"B","text":"I've had suicidal thoughts, aye, but I've never self-harmed, no.","start":4158130,"end":4161285,"confidence":0.497352030000000000509174924445687793195247650146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":4161333,"end":4161511,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":4166981,"end":4167320,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you take any medication for any kind of sleep problems?","start":4167804,"end":4171411,"confidence":0.7691744000000000358596707883407361805438995361328125},{"sentiment":"NEUTRAL","speaker":"B","text":"I've got\u2014 I take sleeping tablets, but that's far.","start":4172353,"end":4176816,"confidence":0.63216890000000003357882860655081458389759063720703125},{"sentiment":"NEGATIVE","speaker":"B","text":"Causing my sciatica in my back and my leg.","start":4177143,"end":4178850,"confidence":0.9255913000000000057099214245681650936603546142578125},{"sentiment":"NEGATIVE","speaker":"B","text":"I get sleepless nights a lot.","start":4178914,"end":4180058,"confidence":0.66227066999999995022818666257080622017383575439453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":4180589,"end":4180847,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"How has your experience in care affected any relationships?","start":4182925,"end":4187386,"confidence":0.8050424499999999650157178621157072484493255615234375},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't really have relationships, no.","start":4188497,"end":4190155,"confidence":0.67414940000000000974722524915705434978008270263671875},{"sentiment":"NEGATIVE","speaker":"B","text":"I've not got much friends either because I don't really trust much.","start":4191395,"end":4193875,"confidence":0.846211849999999987659293765318579971790313720703125},{"sentiment":"NEGATIVE","speaker":"B","text":"I'm kind of a loner, and that's kind of\u2014 that affected me being in homes because you don't know who to trust.","start":4195706,"end":4202104,"confidence":0.7404554500000000150095047501963563263416290283203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":4202645,"end":4202744,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"I think I've got one close pal and that's about it.","start":4204560,"end":4208310,"confidence":0.72639109999999995626041027207975275814533233642578125},{"sentiment":"NEGATIVE","speaker":"B","text":"And at my age, at 44, you think you're for funnels.","start":4208360,"end":4210310,"confidence":0.57025515999999998317804283942678011953830718994140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4211880,"end":4212300,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"What about intimacy?","start":4212300,"end":4213260,"confidence":0.83679840000000005328928409653599373996257781982421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Has it ever affected\u2014 has your experience ever affected your ability to be intimate with someone?","start":4213480,"end":4217680,"confidence":0.73578905999999999476557377420249395072460174560546875},{"sentiment":"NEGATIVE","speaker":"B","text":"Not kind of.","start":4218560,"end":4219180,"confidence":0.75874710000000000764686092225019820034503936767578125},{"sentiment":"NEUTRAL","speaker":"B","text":"I've not really been intimate with many people, to be honest with you, kind of.","start":4219180,"end":4221860,"confidence":0.61935510000000004726672386823338456451892852783203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":4221860,"end":4222420,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"I've had a couple of relationships, but I don't really tell them that much, you know what I mean?","start":4222420,"end":4226820,"confidence":0.75665199999999999125321892279316671192646026611328125},{"sentiment":"NEUTRAL","speaker":"B","text":"I think that you keep it all to yourself.","start":4226820,"end":4229170,"confidence":0.731225849999999955031171339214779436588287353515625},{"sentiment":"NEGATIVE","speaker":"B","text":"It does affect you because some of the women you go out with you don't really tell us nothing, you don't say nothing.","start":4229200,"end":4234653,"confidence":0.5043984999999999718767185186152346432209014892578125},{"sentiment":"NEUTRAL","speaker":"B","text":"So sometimes you're better off just keeping things to yourself.","start":4234992,"end":4238319,"confidence":0.70295863999999996796219647876569069921970367431640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":4240210,"end":4241576,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEGATIVE","speaker":"B","text":"You don't tell anybody about your physical abuse and all that, I've never really done it, no.","start":4242682,"end":4247965,"confidence":0.5434595300000000239748487729229964315891265869140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4248433,"end":4250287,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEGATIVE","speaker":"A","text":"What about your\u2014 obviously you said that you can't really trust people.","start":4250546,"end":4253271,"confidence":0.6938582699999999992002130966284312307834625244140625},{"sentiment":"NEGATIVE","speaker":"A","text":"Would you say that trust is one of the biggest things it has affected?","start":4253433,"end":4256207,"confidence":0.59054773999999998768117848157999105751514434814453125},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":4256937,"end":4257073,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4257447,"end":4257651,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"And what about any isolation?","start":4258618,"end":4259952,"confidence":0.81625616999999994760628396761603653430938720703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you ever find yourself isolating yourself?","start":4260000,"end":4262234,"confidence":0.60943716999999997252501771072275005280971527099609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, I kind of\u2014 I don't really do much.","start":4263038,"end":4266123,"confidence":0.65296560000000003487485855657723732292652130126953125},{"sentiment":"NEGATIVE","speaker":"B","text":"I'm kind of a hussy person.","start":4266188,"end":4267935,"confidence":0.78804474999999996054356188324163667857646942138671875},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm kind of\u2014 I'm not a socializer.","start":4268001,"end":4270090,"confidence":0.66658139999999999059099309306475333869457244873046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":4271740,"end":4272096,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEGATIVE","speaker":"B","text":"I'd rather sit in the house with 10 cans and don't speak to people.","start":4272712,"end":4276844,"confidence":0.756298240000000010496705726836808025836944580078125},{"sentiment":"NEUTRAL","speaker":"B","text":"And that's part of the reason.","start":4278898,"end":4280395,"confidence":0.67623569999999999513562443098635412752628326416015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4281908,"end":4282103,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"And what about your confidence?","start":4283662,"end":4285040,"confidence":0.7604758000000000350837581208907067775726318359375},{"sentiment":"NEGATIVE","speaker":"B","text":"Confidence is low at times.","start":4285745,"end":4288165,"confidence":0.7681810000000000027142732506035827100276947021484375},{"sentiment":"NEUTRAL","speaker":"B","text":"It's not great, my confidence, but as you know, your confidence, sometimes it's good, sometimes it's bad.","start":4288854,"end":4294399,"confidence":0.50792676000000003266876547058927826583385467529296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, it can always flip, can't it?","start":4294623,"end":4296738,"confidence":0.696520000000000027995383788947947323322296142578125},{"sentiment":"NEUTRAL","speaker":"A","text":"It's up and down.","start":4297219,"end":4297732,"confidence":0.6753567000000000319914761348627507686614990234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Aye.","start":4297988,"end":4298084,"confidence":0.52665220000000001476792022003792226314544677734375},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, okay.","start":4298485,"end":4299366,"confidence":0.55090344000000002200323478973587043583393096923828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything else you'd like to say about the effect it's had on relationships, any friendships, anything like that?","start":4300168,"end":4306577,"confidence":0.85804515999999997344360735951340757310390472412109375},{"sentiment":"NEUTRAL","speaker":"B","text":"It's just isolation, basically.","start":4307715,"end":4309061,"confidence":0.62608859999999999512709791815723292529582977294921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Cause it is.","start":4309286,"end":4310611,"confidence":0.54281579999999995944648389922804199159145355224609375},{"sentiment":"NEUTRAL","speaker":"B","text":"It's just a joke.","start":4310692,"end":4311839,"confidence":0.5711344499999999602124489683774299919605255126953125},{"sentiment":"NEGATIVE","speaker":"B","text":"Actually, I know it's a bad thing to say, I think care homes should be shut.","start":4312033,"end":4315280,"confidence":0.8165139999999999620428070556954480707645416259765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Well, back in the day.","start":4319650,"end":4320169,"confidence":0.809081139999999976453182171098887920379638671875},{"sentiment":"POSITIVE","speaker":"B","text":"I don't know what they're like now, right enough, but I've heard a lot of good things about care homes these days.","start":4320250,"end":4324163,"confidence":0.92480130000000004830695843338617123663425445556640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, you kind of question why now.","start":4325550,"end":4327963,"confidence":0.535607900000000025642066248110495507717132568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Right.","start":4329145,"end":4329485,"confidence":0.56647499999999995079491554861306212842464447021484375},{"sentiment":"NEUTRAL","speaker":"A","text":"How has your overall experience affected your education, your work, your opportunities, finances, housing, or day-to-day stability?","start":4330182,"end":4338244,"confidence":0.84397800000000000597566440774244256317615509033203125},{"sentiment":"NEGATIVE","speaker":"B","text":"It's kinda affected them all because I kinda don't work and things like that.","start":4340148,"end":4344173,"confidence":0.78588930000000001285798134631477296352386474609375},{"sentiment":"NEGATIVE","speaker":"A","text":"You don't work?","start":4344640,"end":4345381,"confidence":0.52886354999999996007176150669693015515804290771484375},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm on disability, aye.","start":4345864,"end":4347330,"confidence":0.57100903999999996774050714520853944122791290283203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":4348569,"end":4348730,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"It affects your confidence actually.","start":4348811,"end":4350692,"confidence":0.56451229999999996689297176999389193952083587646484375},{"sentiment":"NEGATIVE","speaker":"B","text":"It's kinda sticks in your head and I've tried working a couple of times and then things just come into your head and you end up going, \"Ah, I can't do bother with this, I just wind me head.\" Sometimes you depress yourself there thinking about it.","start":4350853,"end":4364140,"confidence":0.541171700000000033270453059230931103229522705078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":4364550,"end":4365170,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"And then there are times you're all right, if you know what I mean.","start":4365170,"end":4366890,"confidence":0.63092570000000003371809498275979422032833099365234375},{"sentiment":"NEUTRAL","speaker":"B","text":"It's kind of\u2014 No, I understand.","start":4366890,"end":4371540,"confidence":0.73645466999999997792514250249951146543025970458984375},{"sentiment":"POSITIVE","speaker":"B","text":"I'd love company, to be honest with you.","start":4371590,"end":4373210,"confidence":0.8446749000000000062726712712901644408702850341796875},{"sentiment":"NEUTRAL","speaker":"B","text":"I've had a couple of relationships and sometimes the woman go out and you don't look happy, and then at times you look happy.","start":4373210,"end":4379020,"confidence":0.5385769000000000250594212047872133553028106689453125},{"sentiment":"NEGATIVE","speaker":"B","text":"It's just\u2014 I think it's\u2014 I don't know what it is.","start":4379170,"end":4381290,"confidence":0.60242629999999997014725749977515079081058502197265625},{"sentiment":"NEUTRAL","speaker":"B","text":"It's just 50\/50.","start":4381290,"end":4382210,"confidence":0.63643324000000001117172132580890320241451263427734375},{"sentiment":"NEUTRAL","speaker":"A","text":"I think it just comes and goes.","start":4382210,"end":4383350,"confidence":0.66791063999999999989398702382459305226802825927734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, yeah.","start":4383350,"end":4384390,"confidence":0.493536350000000012538947657958487980067729949951171875},{"sentiment":"NEUTRAL","speaker":"B","text":"It's always there.","start":4384390,"end":4385170,"confidence":0.56399535999999994562159599809092469513416290283203125},{"sentiment":"NEGATIVE","speaker":"A","text":"It's not going away, I don't think.","start":4385170,"end":4386370,"confidence":0.497986819999999996699813209488638676702976226806640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Mr Patrick, is there anything that triggers you?","start":4386666,"end":4389320,"confidence":0.828813400000000033429614632041193544864654541015625},{"sentiment":"NEGATIVE","speaker":"A","text":"Any places, smells, authority figures, institutions, or situations that you would avoid because it triggers you?","start":4389449,"end":4395954,"confidence":0.680005430000000021806272343383170664310455322265625},{"sentiment":"NEGATIVE","speaker":"B","text":"Well, I don't really get much, so I think I don't really know that answer to that.","start":4398280,"end":4401327,"confidence":0.54951669999999996907291688330587930977344512939453125},{"sentiment":"NEUTRAL","speaker":"B","text":"I can't really answer that one.","start":4401456,"end":4402326,"confidence":0.53665119999999999489403990082792006433010101318359375},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, no, that's okay.","start":4402584,"end":4403794,"confidence":0.48245510000000002559517042755032889544963836669921875},{"sentiment":"NEUTRAL","speaker":"A","text":"You don't have to.","start":4403858,"end":4404439,"confidence":0.68383030000000000203641548068844713270664215087890625},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't like being in private places like councils and institutions and things like that.","start":4405788,"end":4410235,"confidence":0.90438943999999998890615415803040377795696258544921875},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't like that.","start":4410300,"end":4410725,"confidence":0.93245199999999994755484067354700528085231781005859375},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't even like going to my doctor's because there's a lot of people about.","start":4412084,"end":4415034,"confidence":0.96692250000000001808331262509454973042011260986328125},{"sentiment":"NEGATIVE","speaker":"B","text":"These are my doctor's phones, mate, because I think I told them I don't like coming to surgeries.","start":4417730,"end":4421607,"confidence":0.7763662000000000062982508097775280475616455078125},{"sentiment":"NEUTRAL","speaker":"A","text":"So would you say that you avoid contact?","start":4424190,"end":4426355,"confidence":0.80292565000000004626912186722620390355587005615234375},{"sentiment":"NEGATIVE","speaker":"B","text":"I avoid contact with people, yes.","start":4427381,"end":4429204,"confidence":0.6443689999999999695745600547525100409984588623046875},{"sentiment":"NEUTRAL","speaker":"B","text":"I think that's in my heart, mate.","start":4431411,"end":4434030,"confidence":0.5430063000000000528189048054628074169158935546875},{"sentiment":"NEGATIVE","speaker":"A","text":"And do you avoid contact with people because of what you went through or because of the aftermath?","start":4434580,"end":4438380,"confidence":0.5500287999999999843936393517651595175266265869140625},{"sentiment":"NEUTRAL","speaker":"B","text":"Could have went away through and after myself.","start":4439674,"end":4441703,"confidence":0.82650440000000002793711928461561910808086395263671875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, I think that even my pal says to me, you need to start getting out now.","start":4441993,"end":4445874,"confidence":0.679740699999999975489117787219583988189697265625},{"sentiment":"NEUTRAL","speaker":"B","text":"And you don't, you don't tell people anything that happens to you.","start":4446679,"end":4449575,"confidence":0.5943749000000000393129084841348230838775634765625},{"sentiment":"POSITIVE","speaker":"B","text":"So yeah, I'm quite happy you've been on.","start":4449688,"end":4452178,"confidence":0.93708919999999995553707776707597076892852783203125},{"sentiment":"NEUTRAL","speaker":"B","text":"That's all you do.","start":4452612,"end":4453463,"confidence":0.63620270000000000987228077065083198249340057373046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, what impact has this experience had on your life overall?","start":4454074,"end":4459136,"confidence":0.88542365999999994574665151958470232784748077392578125},{"sentiment":"NEGATIVE","speaker":"B","text":"I've not got a life basically.","start":4461510,"end":4462707,"confidence":0.86125963999999999298751163223641924560070037841796875},{"sentiment":"NEGATIVE","speaker":"B","text":"To be honest with you, I've not really got a life.","start":4464170,"end":4466670,"confidence":0.6022855000000000291748847303097136318683624267578125},{"sentiment":"NEUTRAL","speaker":"B","text":"My life is basically a loner, been in the house myself and kind of keep myself to myself.","start":4466830,"end":4473870,"confidence":0.69594129999999998492654640358523465692996978759765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":4474510,"end":4475850,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Everybody else has got a life, they go out and socialise, things like that, but you don't want me.","start":4475850,"end":4480210,"confidence":0.467107600000000011686296375046367757022380828857421875},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't know what it is, I don't know.","start":4480210,"end":4481450,"confidence":0.69079049999999997400124129853793419897556304931640625},{"sentiment":"NEGATIVE","speaker":"B","text":"I was kind of hoping it would go away, but no, it's not.","start":4482270,"end":4486370,"confidence":0.6179799999999999737809730504523031413555145263671875},{"sentiment":"NEUTRAL","speaker":"A","text":"What if, so how do you, what do you think would have been different about your life had you not have been in care?","start":4486370,"end":4493250,"confidence":0.800327400000000022117774278740398585796356201171875},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't know, I think maybe if I was in care, I would have had a career or had a family or had a normal life, but no, I've not got any of that.","start":4494883,"end":4506661,"confidence":0.48682216000000000377667674911208450794219970703125},{"sentiment":"NEUTRAL","speaker":"B","text":"I might not, through the care settings I'm on.","start":4506758,"end":4510430,"confidence":0.54294085999999996960951875735190697014331817626953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":4510543,"end":4510656,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEGATIVE","speaker":"B","text":"I've not got a family, I've not got a career, I've not got anything like that.","start":4510802,"end":4515979,"confidence":0.7735970599999999475215872735134325921535491943359375},{"sentiment":"NEUTRAL","speaker":"B","text":"I think if I was in care, this You sit and think to yourself, I might have had a life.","start":4516060,"end":4520994,"confidence":0.705922249999999973368858263711445033550262451171875},{"sentiment":"NEGATIVE","speaker":"B","text":"No, these days, no, you've not got a life.","start":4523540,"end":4525280,"confidence":0.81976455000000003625615363489487208425998687744140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4525747,"end":4525860,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Have you ever received any counselling, therapy, mental health, addiction, GP, hospital, or professional support?","start":4527745,"end":4534621,"confidence":0.75335099999999999287325636032619513571262359619140625},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":4535512,"end":4535593,"confidence":0.49361873000000000555331780560663901269435882568359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":4536710,"end":4536969,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"As I said, you don't tell people, you keep it to yourself.","start":4537454,"end":4539575,"confidence":0.78894549999999996625632547875284217298030853271484375},{"sentiment":"NEGATIVE","speaker":"B","text":"It's another thing that a lot of people don't get out of the kingdom.","start":4541660,"end":4544156,"confidence":0.63923870000000004854001645071548409759998321533203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Sorry, you talk to your lawyer, I think.","start":4544920,"end":4546680,"confidence":0.6287120600000000170126668308512307703495025634765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, they've got to keep themselves private and confidential.","start":4547270,"end":4550360,"confidence":0.73101150000000003625899580583791248500347137451171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, there's nothing\u2014 there's no judgement about it.","start":4550710,"end":4554370,"confidence":0.7993221999999999827224428372574038803577423095703125},{"sentiment":"NEUTRAL","speaker":"A","text":"People, you tell who you want to tell, and if you don't want to tell anyone, you don't need to.","start":4554370,"end":4558050,"confidence":0.66930144999999996446859995558043010532855987548828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Nobody's\u2014 there's no force in you to tell anyone, do you know what I mean?","start":4558210,"end":4560860,"confidence":0.6474939600000000350377149516134522855281829833984375},{"sentiment":"NEUTRAL","speaker":"A","text":"You don't need to.","start":4561310,"end":4562290,"confidence":0.65854299999999998949107293810811825096607208251953125},{"sentiment":"NEUTRAL","speaker":"A","text":"I know it's your business.","start":4562290,"end":4564180,"confidence":0.69444453999999999904702008279855363070964813232421875},{"sentiment":"POSITIVE","speaker":"B","text":"I don't tell anybody anything, and that's why I'd love to have been able to speak to people now, but now you can Well, I appreciate your bravery speaking to me about it.","start":4564450,"end":4575585,"confidence":0.629705799999999982219378580339252948760986328125},{"sentiment":"POSITIVE","speaker":"A","text":"It helps and it means a lot that you've trusted me with it.","start":4576927,"end":4580017,"confidence":0.951118099999999966343011692515574395656585693359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Have you ever been diagnosed with any relevant health conditions or taken any medication?","start":4582550,"end":4586781,"confidence":0.79324399999999994914645640164962969720363616943359375},{"sentiment":"NEUTRAL","speaker":"A","text":"I take medication just now.","start":4587992,"end":4589220,"confidence":0.8574751000000000455969484391971491277217864990234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, what medication is that?","start":4590157,"end":4591388,"confidence":0.74724800000000002331290716028888709843158721923828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Amitriptyline.","start":4592762,"end":4593318,"confidence":0.6409008000000000482287987324525602161884307861328125},{"sentiment":"NEUTRAL","speaker":"A","text":"And is that your sleeping tablets?","start":4596998,"end":4598380,"confidence":0.800882459999999962718675305950455367565155029296875},{"sentiment":"NEUTRAL","speaker":"B","text":"No, that's sleeping tablets to help your mouth.","start":4599258,"end":4601274,"confidence":0.60298467000000000037829295251867733895778656005859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":4602929,"end":4603172,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Any other medications, or is it just the amitriptyline and the sleeping tablets?","start":4604048,"end":4607371,"confidence":0.84498430000000002149107558579999022185802459716796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Quite a few.","start":4607938,"end":4608425,"confidence":0.74600750000000004558131649901042692363262176513671875},{"sentiment":"NEUTRAL","speaker":"B","text":"Some of Aston.","start":4609960,"end":4610610,"confidence":0.68693554000000001114045744543545879423618316650390625},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":4614044,"end":4614304,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"And then there's Cocodamol.","start":4615345,"end":4616436,"confidence":0.733234350000000034697222872637212276458740234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4619708,"end":4619965,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"I used to take that.","start":4624558,"end":4625441,"confidence":0.753194029999999958846501613152213394641876220703125},{"sentiment":"NEUTRAL","speaker":"B","text":"And my Loxican.","start":4627206,"end":4628765,"confidence":0.69698906000000004912209305985015816986560821533203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, I'll just leave them in there for now.","start":4634489,"end":4637981,"confidence":0.79570339999999994962109894913737662136554718017578125},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm sure we'll have on your GP records all of your medicines.","start":4638127,"end":4641635,"confidence":0.8514381600000000549499645785544998943805694580078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4644183,"end":4644523,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Are you receiving support now?","start":4644733,"end":4646349,"confidence":0.8912561500000000247467824010527692735195159912109375},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":4647496,"end":4647722,"confidence":0.49361873000000000555331780560663901269435882568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":4648692,"end":4648773,"confidence":0.49361873000000000555331780560663901269435882568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":4649240,"end":4649497,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there any sibling, relative, friend, partner, or professional who you would like to provide a supporting statement for your claim?","start":4651655,"end":4659777,"confidence":0.91477953999999994660896618370315991342067718505859375},{"sentiment":"NEUTRAL","speaker":"B","text":"No, I don't.","start":4660860,"end":4661604,"confidence":0.561901329999999976649860400357283651828765869140625},{"sentiment":"NEUTRAL","speaker":"B","text":"I've not told anybody.","start":4661669,"end":4662525,"confidence":0.7464169000000000497863084092386998236179351806640625},{"sentiment":"NEUTRAL","speaker":"B","text":"I've not said to anybody about it.","start":4662638,"end":4663851,"confidence":0.74899050000000000348876483258209191262722015380859375},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, okay.","start":4664158,"end":4664820,"confidence":0.55090344000000002200323478973587043583393096923828125},{"sentiment":"NEUTRAL","speaker":"B","text":"I spoke to the advice, they kinda said if you've not spoke to anybody, first thing I'll ask is kinda especially your boss.","start":4665855,"end":4673452,"confidence":0.66133169999999996679918012887355871498584747314453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I'm going to ask you the last couple of questions now, so we are close to the end.","start":4674126,"end":4679345,"confidence":0.80610020000000004447571200216771103441715240478515625},{"sentiment":"NEUTRAL","speaker":"A","text":"So why are you applying to the Scottish Redress Scheme, and what would you like to come from telling your storey to the Scottish Government about what you went through?","start":4679907,"end":4687325,"confidence":0.8004405500000000284188672594609670341014862060546875},{"sentiment":"NEUTRAL","speaker":"B","text":"I'd like them to deal with what happened back in the past and actually accept responsibility for no doing enough to help young people in care.","start":4688674,"end":4697457,"confidence":0.5426522499999999471498313141637481749057769775390625},{"sentiment":"NEGATIVE","speaker":"B","text":"Never really done nothing to help people in care homes back in the day.","start":4699950,"end":4703750,"confidence":0.749033199999999954599161355872638523578643798828125},{"sentiment":"NEUTRAL","speaker":"B","text":"I think there should have been something there, but they didn't do that here at the care homes in Baroda, did they?","start":4710300,"end":4714320,"confidence":0.5675260399999999538778183705289848148822784423828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4714320,"end":4715720,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"And what would you like to come from, like, telling your storey?","start":4715720,"end":4718660,"confidence":0.88479202999999995160607113575679250061511993408203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Like, where\u2014 what do you want people to know from telling your storey?","start":4718660,"end":4722360,"confidence":0.75346290000000004649649554266943596303462982177734375},{"sentiment":"NEGATIVE","speaker":"B","text":"I want them to know what happened back in the day, and I don't want people just to ignore what happened back in the day, because a lot of people just ignore it.","start":4723420,"end":4729380,"confidence":0.51155673999999995427145904614008031785488128662109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Go, 'It happened back in the day, but it's the past.' It's not the past.","start":4729700,"end":4733630,"confidence":0.64237219999999994879402720471262000501155853271484375},{"sentiment":"NEGATIVE","speaker":"B","text":"It's not the past for people that suffered it.","start":4733630,"end":4735720,"confidence":0.656195340000000015834302757866680622100830078125},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, absolutely.","start":4735750,"end":4736690,"confidence":0.5014298999999999839616293684230186045169830322265625},{"sentiment":"NEUTRAL","speaker":"B","text":"It's actually\u2014 it's in the future.","start":4736690,"end":4738190,"confidence":0.71013457000000002050654757113079540431499481201171875},{"sentiment":"NEGATIVE","speaker":"B","text":"It's still in their heads, and it's still in\u2014 I know a few people in homes that have been homes that committed suicide through all this and all that.","start":4738190,"end":4744790,"confidence":0.82283640000000002334701321160537190735340118408203125},{"sentiment":"NEGATIVE","speaker":"B","text":"Yeah, that's actually\u2014 I don't understand why people say, 'Oh, that was years ago, just ignore it,' and all that.","start":4744790,"end":4750510,"confidence":0.77789253000000002646885377544094808399677276611328125},{"sentiment":"NEUTRAL","speaker":"B","text":"It's just\u2014 it's not something you can ignore.","start":4750560,"end":4752240,"confidence":0.58780149999999997678656882271752692759037017822265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":4752310,"end":4752760,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"It's there on some people's memories, that's what it is.","start":4755150,"end":4758040,"confidence":0.7723240000000000105018216345342807471752166748046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4759972,"end":4762961,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"And what would acknowledgement mean to you?","start":4766223,"end":4767846,"confidence":0.78145739999999996872048768636886961758136749267578125},{"sentiment":"NEUTRAL","speaker":"A","text":"So what would the Scottish government acknowledging what you went through mean to you?","start":4767990,"end":4771475,"confidence":0.788876530000000020237393982824869453907012939453125},{"sentiment":"NEUTRAL","speaker":"B","text":"It'd mean a lot if you get an apology off them and admitted that the care homes back in the day, when they should have been, it shouldn't have been happening.","start":4772784,"end":4781241,"confidence":0.4795141499999999723513610661029815673828125},{"sentiment":"NEGATIVE","speaker":"B","text":"There should have been rules, there should have been people checking up in care homes they should have been hanged down the tear holes back in the day.","start":4781339,"end":4786850,"confidence":0.6645934000000000008157030606525950133800506591796875},{"sentiment":"POSITIVE","speaker":"B","text":"I'm glad it should have happened back in the day.","start":4787210,"end":4789150,"confidence":0.851794799999999963091568133677355945110321044921875},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, see, they should have been monitored more closely.","start":4789990,"end":4793080,"confidence":0.514656360000000034915501601062715053558349609375},{"sentiment":"NEGATIVE","speaker":"B","text":"I just want the Scottish government to take responsibility, but I think when I'm bringing out the red vest map, they're taking some kind of responsibility, but they're not taking it all.","start":4793610,"end":4804130,"confidence":0.546820700000000048390802476205863058567047119140625},{"sentiment":"NEUTRAL","speaker":"B","text":"They're just saying, we'll give you compensation, that's it.","start":4804410,"end":4807870,"confidence":0.791661139999999985406020641676150262355804443359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, and it's and we'll get an apology.","start":4807870,"end":4810472,"confidence":0.690280739999999948253162074252031743526458740234375},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't think that's enough.","start":4810637,"end":4811515,"confidence":0.8111433999999999588936816508066840469837188720703125},{"sentiment":"NEUTRAL","speaker":"B","text":"I actually think they should have done something back then.","start":4813700,"end":4816811,"confidence":0.73507595000000003349072130731656216084957122802734375},{"sentiment":"NEGATIVE","speaker":"B","text":"It's just politicians and governments, they just\u2014 they don't care about the public.","start":4818428,"end":4822868,"confidence":0.92139610000000005118891976962913759052753448486328125},{"sentiment":"NEGATIVE","speaker":"B","text":"They never have.","start":4823355,"end":4823746,"confidence":0.47663504000000000981884795692167244851589202880859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4825840,"end":4826114,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything else that you would like Redress Scotland to understand about what happened or the harm that you lived with?","start":4836523,"end":4842199,"confidence":0.65125686000000004849397328143822960555553436279296875},{"sentiment":"NEUTRAL","speaker":"B","text":"I'd like them to understand what happened, completely.","start":4843486,"end":4845451,"confidence":0.7391919000000000128380861497134901583194732666015625},{"sentiment":"NEGATIVE","speaker":"B","text":"I hope it doesn't happen to other people.","start":4845821,"end":4848334,"confidence":0.580760900000000024334667614311911165714263916015625},{"sentiment":"NEGATIVE","speaker":"B","text":"It's running behind me, it's mentally invasive, it just stays with you, it just doesn't go away.","start":4848559,"end":4854290,"confidence":0.515154499999999959669594318256713449954986572265625},{"sentiment":"NEGATIVE","speaker":"B","text":"I think that's why they brought Redress up, because the Scottish government knew it was wrong and they brought that up.","start":4854917,"end":4860401,"confidence":0.7496618600000000132155264509492553770542144775390625},{"sentiment":"NEUTRAL","speaker":"B","text":"I brought that to you people for conversation.","start":4860560,"end":4862490,"confidence":0.85009480000000003929727654394810087978839874267578125},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't think conversation's enough.","start":4862880,"end":4864470,"confidence":0.84194815000000000626556584393256343901157379150390625},{"sentiment":"NEGATIVE","speaker":"A","text":"No, it's nowhere near justice.","start":4865620,"end":4868180,"confidence":0.75565899999999996961008719154051505029201507568359375},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't think you've got to obey the conversation.","start":4868300,"end":4869220,"confidence":0.5238592600000000487625584355555474758148193359375},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, that's just\u2014 it might make your life a wee bit happier and make you better and that, but it's not going to bring back your youth and your young and maybe your future and that.","start":4870200,"end":4880720,"confidence":0.47945797000000001109043523683794774115085601806640625},{"sentiment":"NEGATIVE","speaker":"A","text":"Your future's basically fucked, if you know what I mean.","start":4880720,"end":4883000,"confidence":0.9658896999999999621877577737905085086822509765625},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, I don't think they understand that.","start":4883120,"end":4886200,"confidence":0.7449670999999999931873162495321594178676605224609375},{"sentiment":"NEUTRAL","speaker":"B","text":"I think they're just saying we'll give you compensation, that's it.","start":4887920,"end":4890860,"confidence":0.7725146400000000301844238492776639759540557861328125},{"sentiment":"NEUTRAL","speaker":"B","text":"We'll give you an apology, that's you.","start":4890860,"end":4892510,"confidence":0.65580355999999995209037706445087678730487823486328125},{"sentiment":"NEUTRAL","speaker":"B","text":"That's it, belty, that's you.","start":4893720,"end":4895880,"confidence":0.73188679999999994851833662323770113289356231689453125},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't think that's enough, man.","start":4895880,"end":4897790,"confidence":0.86477579999999998339177409434341825544834136962890625},{"sentiment":"NEUTRAL","speaker":"B","text":"No, I think it should have been dealt with years ago.","start":4897920,"end":4900160,"confidence":0.5656484999999999985220711096189916133880615234375},{"sentiment":"NEUTRAL","speaker":"B","text":"I think it was 2000, was it 2017?","start":4900680,"end":4903970,"confidence":0.89161736000000002544396693338057957589626312255859375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, they did this scheme, that should have been years before that.","start":4904640,"end":4910440,"confidence":0.492919600000000013295675671542994678020477294921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Absolutely.","start":4910440,"end":4911860,"confidence":0.465044979999999996689297176999389193952083587646484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And dealt with before that.","start":4911860,"end":4912920,"confidence":0.77141154000000000667824906486202962696552276611328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything important that we haven't covered today?","start":4914095,"end":4916305,"confidence":0.59380555000000001530935378468711860477924346923828125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I think we've covered quite a lot.","start":4917322,"end":4919403,"confidence":0.69589394000000004414374643602059222757816314697265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, is there any\u2014 I've spoken for much of years.","start":4919645,"end":4923156,"confidence":0.80824050000000002835776058418559841811656951904296875},{"sentiment":"POSITIVE","speaker":"A","text":"Well, do you know what, I'm glad that you were able to do so with me.","start":4924258,"end":4926787,"confidence":0.93758430000000003712301577252219431102275848388671875},{"sentiment":"POSITIVE","speaker":"A","text":"It's just, it's me, I just make people feel really comfortable.","start":4926868,"end":4929428,"confidence":0.805107299999999970196995491278357803821563720703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there any wording that you would like to have handled carefully?","start":4931229,"end":4933487,"confidence":0.88288759999999999461550714840996079146862030029296875},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":4935214,"end":4935295,"confidence":0.49361873000000000555331780560663901269435882568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, okay.","start":4935684,"end":4936186,"confidence":0.595505830000000013768612916464917361736297607421875},{"sentiment":"NEUTRAL","speaker":"A","text":"How are you feeling?","start":4937708,"end":4938469,"confidence":0.8447047500000000042064129956997931003570556640625},{"sentiment":"NEGATIVE","speaker":"B","text":"I could see a lot of phone numbers, but I just couldn't.","start":4938534,"end":4940640,"confidence":0.73967992999999998549043311868445016443729400634765625},{"sentiment":"NEGATIVE","speaker":"A","text":"You should not.","start":4941469,"end":4941985,"confidence":0.69164440000000004804547870662645436823368072509765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Tell them you've changed your mind.","start":4943502,"end":4944567,"confidence":0.6970832000000000139294797918410040438175201416015625},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm not really a hater.","start":4945212,"end":4946939,"confidence":0.72293996999999998731567529830499552190303802490234375},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't like swearing much.","start":4948338,"end":4949359,"confidence":0.9237919999999999465245537066948600113391876220703125},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm not a big swearer.","start":4949538,"end":4950397,"confidence":0.55867666000000004711267820312059484422206878662109375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, only when necessary, eh?","start":4950445,"end":4953606,"confidence":0.73006033999999997430307985268882475793361663818359375},{"sentiment":"NEUTRAL","speaker":"A","text":"I know, Celtic's playing tonight.","start":4954384,"end":4956670,"confidence":0.76760507000000000044082071326556615531444549560546875},{"sentiment":"NEUTRAL","speaker":"A","text":"You've just signed that Alex Oxlade-Chamberlain, haven't you?","start":4958588,"end":4961831,"confidence":0.7738218999999999514471937800408340990543365478515625},{"sentiment":"NEUTRAL","speaker":"B","text":"He's been there for the last year.","start":4962702,"end":4963590,"confidence":0.797432600000000046946979637141339480876922607421875},{"sentiment":"NEUTRAL","speaker":"B","text":"He's been there over a year now.","start":4963703,"end":4964735,"confidence":0.7360200999999999549316953562083654105663299560546875},{"sentiment":"NEUTRAL","speaker":"A","text":"I thought it was only a couple of months.","start":4965445,"end":4966574,"confidence":0.62370409999999998351682961583719588816165924072265625},{"sentiment":"NEGATIVE","speaker":"A","text":"That's how far behind I am.","start":4966970,"end":4968605,"confidence":0.78853183999999998388119593073497526347637176513671875},{"sentiment":"NEUTRAL","speaker":"B","text":"He signed last\u2014 when did he sign?","start":4969310,"end":4971474,"confidence":0.912321570000000026112729756277985870838165283203125},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know, just now?","start":4971811,"end":4972853,"confidence":0.6994884999999999575237552562612108886241912841796875},{"sentiment":"NEUTRAL","speaker":"B","text":"August?","start":4973077,"end":4973318,"confidence":0.82873154000000004426595978657132945954799652099609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Oh, was it?","start":4973815,"end":4974215,"confidence":0.7819430000000000546833689440973103046417236328125},{"sentiment":"NEGATIVE","speaker":"B","text":"Oh God.","start":4974873,"end":4975546,"confidence":0.48049986000000000085918827608111314475536346435546875},{"sentiment":"NEUTRAL","speaker":"B","text":"He signed in January.","start":4975899,"end":4976780,"confidence":0.88676319999999997367723381103132851421833038330078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Ah.","start":4977726,"end":4977774,"confidence":0.57085390000000002519442432458163239061832427978515625},{"sentiment":"NEUTRAL","speaker":"B","text":"A year's deal.","start":4979249,"end":4979842,"confidence":0.67215020000000003097540002272580750286579132080078125},{"sentiment":"NEUTRAL","speaker":"B","text":"A year's deal.","start":4980051,"end":4981686,"confidence":0.67215020000000003097540002272580750286579132080078125},{"sentiment":"NEUTRAL","speaker":"B","text":"They just give him a new year's contract.","start":4981750,"end":4983578,"confidence":0.80980949999999995991828427577274851500988006591796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Was it?","start":4984555,"end":4984764,"confidence":0.8071844999999999714646037318743765354156494140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, you won the last cup, didn't you?","start":4985341,"end":4987040,"confidence":0.6766310300000000221842810788075439631938934326171875},{"sentiment":"POSITIVE","speaker":"B","text":"I won the last one, won the weekend off.","start":4988227,"end":4990567,"confidence":0.832937400000000049971049520536325871944427490234375},{"sentiment":"POSITIVE","speaker":"A","text":"You're doing pretty well for the start of this season.","start":4990711,"end":4992699,"confidence":0.95811279999999998668869238827028311789035797119140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Not so much.","start":4993983,"end":4995357,"confidence":0.50780890000000000750191020415513776242733001708984375},{"sentiment":"POSITIVE","speaker":"A","text":"That's a good point.","start":4996634,"end":4998363,"confidence":0.921371759999999984103169481386430561542510986328125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I like the football.","start":4999462,"end":5000367,"confidence":0.4774766599999999971970510159735567867755889892578125},{"sentiment":"NEUTRAL","speaker":"A","text":"I try and keep up with a bit of it.","start":5000464,"end":5001740,"confidence":0.7733477399999999502000491702347062528133392333984375},{"sentiment":"POSITIVE","speaker":"B","text":"My favourite player years ago when I was young was Alan Shearer.","start":5003240,"end":5005708,"confidence":0.91194856000000001916561132020433433353900909423828125},{"sentiment":"POSITIVE","speaker":"B","text":"I liked him.","start":5006079,"end":5006418,"confidence":0.78874929999999998653237298640306107699871063232421875},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm from Newcastle.","start":5006967,"end":5007806,"confidence":0.86619740000000000623714413450215943157672882080078125},{"sentiment":"POSITIVE","speaker":"B","text":"I loved Shearer.","start":5009132,"end":5009958,"confidence":0.96196910000000002138875743185053579509258270263671875},{"sentiment":"POSITIVE","speaker":"B","text":"Shearer was brilliant.","start":5010272,"end":5010883,"confidence":0.7783362000000000335830918629653751850128173828125},{"sentiment":"NEUTRAL","speaker":"B","text":"He played with Chris Sutton at Blackburn.","start":5012280,"end":5013948,"confidence":0.91362244000000003563144446161459200084209442138671875},{"sentiment":"NEUTRAL","speaker":"B","text":"He was\u2014 Yeah, he did.","start":5014012,"end":5015535,"confidence":0.7553323499999999857124066693359054625034332275390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Chris Sutton played for Celtic, sure.","start":5016441,"end":5017737,"confidence":0.86844989999999999685798002246883697807788848876953125},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, Shearer was good.","start":5018647,"end":5019887,"confidence":0.89457949999999997192645651011844165623188018798828125},{"sentiment":"POSITIVE","speaker":"A","text":"I liked them, Shola Myobi.","start":5020918,"end":5023414,"confidence":0.9155708000000000179596781890722922980785369873046875},{"sentiment":"POSITIVE","speaker":"A","text":"He was good.","start":5025008,"end":5025443,"confidence":0.93175065999999995280944631304009817540645599365234375},{"sentiment":"POSITIVE","speaker":"A","text":"He was good, yeah.","start":5025588,"end":5026747,"confidence":0.92587549999999996241939470564830116927623748779296875},{"sentiment":"POSITIVE","speaker":"B","text":"One of the best players with Newcastle I've seen ever was Faustino Asprilla.","start":5026957,"end":5031472,"confidence":0.9728672499999999612185774822137318551540374755859375},{"sentiment":"POSITIVE","speaker":"B","text":"Yes, yeah.","start":5031876,"end":5033150,"confidence":0.55062336000000000613141537542105652391910552978515625},{"sentiment":"POSITIVE","speaker":"B","text":"Him and Genoa were brilliant.","start":5033570,"end":5035248,"confidence":0.90242933999999996874663565904484130442142486572265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, yeah.","start":5035667,"end":5036796,"confidence":0.493536350000000012538947657958487980067729949951171875},{"sentiment":"NEGATIVE","speaker":"A","text":"I mean, I think they were\u2014 we have had some good teams, but this, this, I think this season is going to be a struggle.","start":5036942,"end":5041595,"confidence":0.5674962999999999535560846197768114507198333740234375},{"sentiment":"NEGATIVE","speaker":"A","text":"I know, that's why I'm a bit gutted.","start":5045696,"end":5047234,"confidence":0.8350395600000000140283873406588099896907806396484375},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm not clutching on straws to this season, I'll tell you that.","start":5047298,"end":5050439,"confidence":0.67605389999999998540403112201602198183536529541015625},{"sentiment":"NEUTRAL","speaker":"B","text":"Sold Tonali, sold Guevara, sold Isaac last year, sold Gobert to Barcelona.","start":5051160,"end":5058003,"confidence":0.8375510999999999928178340269369073212146759033203125},{"sentiment":"NEUTRAL","speaker":"B","text":"I know, sold about 300+ million pounds worth of players.","start":5058436,"end":5061657,"confidence":0.6613533000000000328100213664583861827850341796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, and haven't even bought anyone proper yet.","start":5061881,"end":5063836,"confidence":0.491435400000000022213697548068012110888957977294921875},{"sentiment":"NEUTRAL","speaker":"A","text":"I know.","start":5064605,"end":5064717,"confidence":0.5131721000000000199037231141119264066219329833984375},{"sentiment":"NEUTRAL","speaker":"A","text":"I've bought someone actually, bought someone from Benfica.","start":5065022,"end":5067746,"confidence":0.87645309999999998495923136943019926548004150390625},{"sentiment":"NEUTRAL","speaker":"B","text":"Ah, a right-back.","start":5068612,"end":5069349,"confidence":0.79877469999999994865191865756059996783733367919921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":5069829,"end":5070551,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"The guys that own Newcastle are richer than Man City.","start":5071272,"end":5073662,"confidence":0.59587497000000000380026676793931983411312103271484375},{"sentiment":"NEGATIVE","speaker":"A","text":"Can't spend it though, can we?","start":5074480,"end":5075618,"confidence":0.55714357000000003239392754039727151393890380859375},{"sentiment":"NEUTRAL","speaker":"A","text":"I know.","start":5076468,"end":5076709,"confidence":0.5131721000000000199037231141119264066219329833984375},{"sentiment":"NEGATIVE","speaker":"A","text":"It's all this financial fair play, but it's not fair, is it?","start":5076821,"end":5079468,"confidence":0.80535860000000003555697958290693350136280059814453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Well, if we just sell a few of our players, I think we'd be able to spend that.","start":5080238,"end":5084119,"confidence":0.80890994999999998871231809971504844725131988525390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, you'd like to think so, wouldn't you?","start":5084247,"end":5085803,"confidence":0.70009209999999999496367308893240988254547119140625},{"sentiment":"NEGATIVE","speaker":"A","text":"But apparently not.","start":5085851,"end":5086653,"confidence":0.5881016999999999494974645131151191890239715576171875},{"sentiment":"NEUTRAL","speaker":"A","text":"So we'll see how this season goes.","start":5086750,"end":5088626,"confidence":0.80140350000000004637712436306173913180828094482421875},{"sentiment":"NEUTRAL","speaker":"A","text":"It might be that I ring you in a few months to tell you Redress's decision and we're relegated already.","start":5088674,"end":5093775,"confidence":0.82689550000000000551381162949837744235992431640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, God.","start":5093983,"end":5094464,"confidence":0.475066959999999982589002911481657065451145172119140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Patrick, how are you feeling after discussing all of this?","start":5094897,"end":5099853,"confidence":0.84099025000000005025668770031188614666461944580078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Aye, aye, I think it'll go.","start":5100687,"end":5103572,"confidence":0.60110300000000005393729907154920510947704315185546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, and do you feel safe to be ending the call with me?","start":5104533,"end":5107995,"confidence":0.81186340000000001282387529499828815460205078125},{"sentiment":"POSITIVE","speaker":"A","text":"Yes, aye, it's better.","start":5108941,"end":5109983,"confidence":0.8626413299999999839684505786863155663013458251953125},{"sentiment":"POSITIVE","speaker":"A","text":"Couldn't wait to speak to you.","start":5110544,"end":5112659,"confidence":0.9557338399999999456468913194839842617511749267578125},{"sentiment":"POSITIVE","speaker":"A","text":"I'm glad.","start":5112787,"end":5113348,"confidence":0.95931332999999996413720282362191937863826751708984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there someone you can contact for support if you need any support?","start":5113861,"end":5117035,"confidence":0.88236546999999998508457110801828093826770782470703125},{"sentiment":"POSITIVE","speaker":"B","text":"I've got a good pal, he's back in Mother Russia, he comes in quite a lot.","start":5118076,"end":5122275,"confidence":0.8904644999999999921413973424932919442653656005859375},{"sentiment":"POSITIVE","speaker":"A","text":"Oh, that's good, I'm glad.","start":5122644,"end":5123942,"confidence":0.98490580000000005345128784028929658234119415283203125},{"sentiment":"NEUTRAL","speaker":"A","text":"So I'm now going to quickly explain the next steps to you just so that you have a rough idea.","start":5124135,"end":5130193,"confidence":0.81478565999999996716240957539412193000316619873046875},{"sentiment":"NEUTRAL","speaker":"A","text":"So after this call, I'm going to go away and I'm going to neaten up because I've taken it down as notes.","start":5130817,"end":5134775,"confidence":0.78561150000000001814015604395535774528980255126953125},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm going to write it into a full statement.","start":5134839,"end":5136617,"confidence":0.83896409999999999040909415271016769111156463623046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Once that's done, it'll be emailed over to you, so you'll get your statement and you'll get a payment authority letter, and it's just so you can read through it, make sure you're happy with it.","start":5137483,"end":5147688,"confidence":0.65409159999999999524078475587884895503520965576171875},{"sentiment":"NEUTRAL","speaker":"A","text":"You'll sign the statement and the payment authority letter, and that'll get sent back to us.","start":5148281,"end":5153488,"confidence":0.91891460000000002583675495770876295864582061767578125},{"sentiment":"NEUTRAL","speaker":"A","text":"We'll then send it off to Redress, and you'll have to do an identification verification So it's literally a 20-second WhatsApp video call where our head solicitor and my manager joins the call with you, and you'll hold your ID up to your face and they'll say yep, and then it's done.","start":5153729,"end":5171502,"confidence":0.843728000000000033509195418446324765682220458984375},{"sentiment":"POSITIVE","speaker":"A","text":"Okay, it's really, really quick, it's in like 20 seconds and then it's done.","start":5172015,"end":5177015,"confidence":0.805113729999999971909119267365895211696624755859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, we don't really hang about with it.","start":5177064,"end":5178666,"confidence":0.72838469999999999604511913275928236544132232666015625},{"sentiment":"POSITIVE","speaker":"A","text":"No problem.","start":5179468,"end":5179868,"confidence":0.64868289999999995121271467724000103771686553955078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Are you happy with how the next steps have been explained?","start":5180109,"end":5182193,"confidence":0.85840879999999997185256006559939123690128326416015625},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":5183058,"end":5183315,"confidence":0.46103897999999998713605009470484219491481781005859375},{"sentiment":"POSITIVE","speaker":"A","text":"Perfect.","start":5183876,"end":5184372,"confidence":0.76724190000000003220037569917622022330760955810546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, that is your witness statement complete, Patrick.","start":5184437,"end":5187145,"confidence":0.86527889999999996195612084193271584808826446533203125},{"sentiment":"NEUTRAL","speaker":"A","text":"So I will, like I said, go away, write this up, and I will contact you when it is ready for you to read through and sign, okay?","start":5188270,"end":5195149,"confidence":0.85792893000000003400629111638409085571765899658203125},{"sentiment":"POSITIVE","speaker":"B","text":"That's brilliant, thanks, you're welcome.","start":5195921,"end":5196917,"confidence":0.988928299999999982361487127491272985935211181640625},{"sentiment":"POSITIVE","speaker":"A","text":"Alright, thank you very much for your time and thank you for trusting me to open up to me, okay?","start":5196966,"end":5200984,"confidence":0.96564039999999995433910271458444185554981231689453125},{"sentiment":"POSITIVE","speaker":"A","text":"No problem, enjoy your day.","start":5201563,"end":5202527,"confidence":0.9639506300000000305061576000298373401165008544921875},{"sentiment":"POSITIVE","speaker":"A","text":"You enjoy the rest of your day too, Patrick.","start":5202816,"end":5204376,"confidence":0.927699300000000004473577064345590770244598388671875},{"sentiment":"NEUTRAL","speaker":"A","text":"I'll speak to you soon.","start":5204440,"end":5205260,"confidence":0.8067446400000000128471810967312194406986236572265625},{"sentiment":"POSITIVE","speaker":"A","text":"Thank you, bye-bye.","start":5205886,"end":5206610,"confidence":0.6264621999999999690800223106634803116321563720703125},{"sentiment":"NEUTRAL","text":"Bye.","start":5206770,"end":5207028,"confidence":0.513744949999999978018649926525540649890899658203125,"speaker":null}], `error` = ?, `synapse_transcripts`.`updated_at` = 2026-08-18 15:30:54 where `recording_id` = 4182) {"exception":"[object] (Illuminate\\Database\\QueryException(code: 22001): SQLSTATE[22001]: String data, right truncated: 1406 Data too long for column 'raw_transcript' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_ha, SQL: update `synapse_transcripts` set `status` = completed, `raw_transcript` = [A 00:02]: Hi there, can I speak to Patrick Bishop? Hi Patrick, it's Leah calling from MMA Legal to do your witness statement. Is now still a good time for you?
[B 00:11]: Yes, it was.
[A 00:12]: Perfect. Before I start, I do just have to let you know that call is recorded for training and monitoring purposes, and for data protection, could you confirm your date of birth and your postcode for me please?
[B 00:25]: 10th of August 1993, postcode PSD1NH.
[A 00:28]: Amazing, thank you very much. So just before I get into the actual witness statement itself, I'm just going to ask you a couple of questions just so I know that we can still continue. Let me just get them up. Have you previously made any civil claim, criminal injuries claim, redress application, complaint, police report, inquiry statement, or claim to another scheme about any abuse received in care?
[B 00:55]: No.
[A 00:56]: No. Have you ever received any payment, apology, settlement, or decision? No. No. Okay, no worries at all. And are you comfortable and happy to continue today?
[B 01:14]: Yes, that's all.
[A 01:16]: Yeah. Do you need anyone with you or any other adjustments?
[B 01:21]: No, actually, no. I just like doing things myself.
[A 01:24]: Okay, fair enough. Do you understand that the purpose of the statement is to be sent to redress and agree that it can be used for your redress application and any supporting evidence?
[B 01:35]: Yes, I know that.
[A 01:36]: Perfect. I've created a bit of a chronology of care, so a bit of a timeline of your care settings. I would like to go through that with you first just to ensure that I'm not missing any, okay? Okay, so in 1992 I have Griff Children's Home.
[B 01:57]: Great, that's good.
[A 01:58]: Greif, sorry, that's my, that's my bad. I've got Greif Children's Home. I'm not very good at the pronunciation part. And then in 1994 I've got a Beach Avenue.
[B 02:11]: Beach Avenue was before Greif.
[A 02:14]: Before Greif, yes. Okay, um, you just bear with me. Okay, so from the care records that we've received, it only states that Greif was the first one. So are you saying that there was Beech before Greif?
[B 02:54]: No, I just can't remember, but I'm sure Beech Avenue was before Greif. But my granny died when she died, 1991, '92, so it might be right then. Okay, that's what I meant to hear.
[A 03:12]: Um, I mean, the, the records that we have do show— so it was Grieve Children's Home in 1992.
[B 03:20]: Yes.
[A 03:21]: And then returned back to your mother.
[B 03:25]: Yes.
[A 03:25]: And then back into care in April 1994, and that was into Beech Avenue.
[B 03:32]: Right. Yes, that might be right. Yes.
[A 03:34]: Okay, no problem. And I've then got, after Beach Avenue, I've got Newfield Resource Centre.
[B 03:41]: Yes, that's right.
[A 03:42]: Yes, in the Campsie unit.
[B 03:45]: Yes, that's Campsie. And so if I was in— that's in Johnstone.
[A 03:51]: Yes, I've then got Balrossie.
[B 03:54]: Yes, that's Balrossie Boys' Home, but end up— they call it Rossie Home now because it's shut.
[A 04:01]: Yes, I've then got Kibble.
[B 04:03]: Yes, that's it. I've been great. I've just messed up.
[A 04:06]: No, that's okay, don't worry. I just wanted to clarify before we continued. I would hate for us to get halfway down and then, uh, missing something.
[B 04:14]: I think quite a few, so like 5 or something.
[A 04:18]: It looks like 1, 2— yeah, it looks like 5. And then after Kibble, you were released, uh, to relatives or friends?
[B 04:29]: Yes, I stayed with my gran for a couple of months and then I got my own house.
[A 04:32]: Okay, perfect. Well, if that's all correct, then let's crack on.
[B 04:36]: Okay.
[A 04:38]: I know you'll have to excuse any of my pronunciations. I'm not the best at this.
[B 04:43]: Some things I can't pronounce.
[A 04:47]: It's that most of it is like the towns and the city names.
[B 04:51]: I'm like One of them's in Culmacolm, one of them's in Johnstone, one of them's in Bridgerweir, one of them's in Paisley, and one of them's in Hunterhall, that's in Paisley.
[A 05:02]: Yeah, well, I spent the first couple of months doing this job calling Renfrewshire, Roofrenshire. I think there was a few times I said North Ayrshire was North Asia, so, you know, we've got there now though. Okay, so I just want to let you know that you are in complete control of this meeting. You can take a break, skip a question, or ask me to reword anything. Please note that some questions can be upsetting because they do concern your care in time and its impact, okay?
[B 05:39]: Yes, I know.
[A 05:40]: So where did you grow up and who did you live with before you went into care?
[B 05:45]: I lived with my mum before I moved here. I lived with my gran, and eventually she died. I was always with my mum on and off, and then I was with my gran on and off. I was kind of, I wasn't really in an actual setting, if you know what I mean.
[A 06:02]: Yeah, just a house or a flat?
[B 06:04]: Yeah, they were flats, aye.
[A 06:06]: Flats, yeah.
[B 06:08]: Yes.
[A 06:08]: And did you have your own bedroom?
[B 06:11]: No.
[A 06:12]: Shared?
[B 06:13]: Yes.
[A 06:14]: Okay. What was the food like at home? You know, just, was it nice home-cooked meals?
[B 06:19]: No, it's kinda just my mom and that. My mom was an alcoholic, all that, so never had anything like that. So there was like sex, so no, there's nothing to eat.
[A 06:30]: Okay. And you've got— did you say this, there were 6 of you, so there was 5 siblings?
[B 06:35]: Yes, 5.
[A 06:36]: And can I ask how many brothers and how many sisters?
[B 06:40]: There's 3 brothers, 3 sisters, and me, so 7.
[A 06:46]: Okay, and there was 7 of you all together?
[B 06:50]: Yes, and we stayed in the apartment.
[A 06:53]: Okay, and who did you share the bedroom with?
[B 06:56]: Me and my brothers and I.
[A 06:59]: Okay, are you the youngest or the middle? Middle. Middle. Okay, what about school? Did you still go to school before you went into care?
[B 07:15]: I was in primary school, I was in St. Fergus, but I was hardly there. Didn't go well, no. So it was basically your mum's fate on that one, just basically. My mum was an alcoholic, mum was always in and out of jail.
[A 07:29]: Okay, that was that your father. All right, if I do go silent at any moment, it is just so I can type up these notes, okay?
[B 07:40]: That's fine.
[A 07:41]: Uh, no problem.
[B 07:43]: I didn't get high school, didn't I?
[A 07:46]: You didn't go into high school?
[B 07:48]: No, I didn't get high school.
[A 07:50]: Okay. Um, how did you come to enter into the care system?
[B 07:59]: My gran died when I was— she died when I was 10, and my mum was— she was an alcoholic. And I think my mum ended up putting us into care because my gran died, but ended up— I was kind of— I wasn't good at school, so I was going to a boys' home anyway, but me and my brother were in a care with her, so Right, okay.
[A 08:23]: So it was your mum who made the decision. Were you ever told why you were put into care?
[B 08:27]: My mum always came down. She was an alcoholic, so basically put into care because of that, because she never did any visiting much. I always stayed with my aunt and gran, and she was always throwing us out and things like that.
[A 08:37]: Right, so you weren't told, but you kind of knew?
[B 08:40]: Yes, aye. Okay. We were told the day we walked in that we were going into care.
[A 08:44]: Okay. So I know you've got 6 siblings, obviously, besides yourself, so you've got 3 brothers and 3 sisters, and you're the middle child. Were you separated from any of them in care?
[B 08:55]: Yes.
[A 08:56]: How many?
[B 08:57]: From all—
[A 08:58]: —from all of them?
[B 09:00]: Yes, me and my brother Kevin here, we were not eh— be charmed if there was another one that I was separated to but it wasn't the case. We were 10 or something.
[A 09:14]: Okay. And did you say how old were you when you first entered care? Did you say about 10? Kind of taking it over, yes, sorry. Yeah, and how did you feel at the time of first entering care? You know, what were your first thoughts, if you can remember anything?
[B 09:30]: I don't know actually how I felt, because I was quite young, you know what I mean? So sometimes when you're young, you don't tend to think about it. You kind of must feel like brothers and sisters and things like that, but you never really—
[A 09:41]: You never really thought about how you felt?
[B 09:44]: Nah, it's kind of when you're that young, you don't really think about it. No, I'm just so sad because my gran died, and if she didn't die, I don't think I'd be around here, to be honest with you.
[A 10:00]: Oh, bless. Were you very close with your gran?
[B 10:04]: I was very close to her. She was kind of— she was always there when she had cancer, so she passed away. So kind of, that was That's from my wee staffies cottoning up.
[A 10:17]: Bless you. Is there anything important about your childhood health, any learning needs, any vulnerability that should be recorded for redress?
[B 10:27]: No, I had ADHD when I was young.
[A 10:32]: Okay, I'll jot that down. Okay, so I'm now going to move on to the next section, and what I'm going to do in this section is I'm going to ask you a multitude of questions but for each care setting one by one, okay? Yes. So I know that there'll be some things that pop up where you're like, oh, that happened in that one as well, but I need to make sure I keep it chronological for when it gets sent to redress, okay? Okay. Perfect. So I'm going to start with Gryfe Children's Home. So from records, I can see that you entered there on the 12th of February 1992. Can I ask what kind of setting it was? So was it a house? Was it like a There was two houses, so there was two houses, different houses. Two houses. And which one were you in? Was there any name? Did it look—
[B 11:21]: No, just, just both of them are called the Grange. There was two different ones. There was a big house and then there was a wee one next to it, a wee cottage.
[A 11:29]: Okay. And which one were you in? The big house?
[B 11:31]: Yes.
[A 11:33]: Okay. And how many floors was it, can you remember? There's only 2 floors.
[B 11:43]: It's quite a long, quite long at the back. I think it's still there, I'm not sure.
[A 11:52]: Potentially. Some of them haven't really shut down, some of them have kind of kept the building but changed what it's used for.
[B 11:58]: I know Paul Rossi shut down, so that's why I got moved, because it's coming under LSD building, so they moved us up.
[A 12:03]: Right, yeah. So what was the ordinary daily life like in Greif?
[B 12:12]: It was kind of, because you're young, it was kind of, I don't know, it was kind of, there wasn't any real set and rigid rules, so you just had to exist there and adapt.
[A 12:20]: Yeah, so what about the actual, so did you have your own bedroom here?
[B 12:25]: In Greif? I don't know, I can't remember. Okay, that's okay. Kinda maybe, I think, but I can't remember the Greif that much because I was that young.
[A 12:33]: That's okay, I'll just— we'll take down what we can remember, and that's absolutely fine. What about toiletries? Can you remember if you were provided with shower gel, toothpaste?
[B 12:45]: No, I don't remember. Don't remember.
[A 12:47]: What about the food? Was the food okay?
[B 12:50]: I don't actually remember what I ate.
[A 12:51]: That's okay, I'm just literally going to list off some things, and if you can't remember, just say no, okay? Okay. What about school? Did you still go to school while in this setting?
[B 13:02]: Yes, when I was in the group, I was still going to Mr Patrick Bishop's for a couple of months.
[A 13:08]: Okay. What about clothing? Did you get provided any clothes there?
[B 13:14]: I don't actually. I can't remember.
[A 13:17]: Sorry about that. That's all right, don't worry. What about contact with family? Did you still see your mum? No. And was that your decision, her decision, or?
[B 13:29]: It was probably her because she was an alcoholic, you know. Okay. I just, you know, that young, I can't even remember anything about that one.
[A 13:36]: Well, I can't remember what I had for breakfast yesterday, so it's all right.
[B 13:40]: And I can.
[A 13:46]: Okay, what about the staff? What were the staff like?
[B 13:51]: Some of them were all right and some of them were just not all right. You always get that in homes. There's always a mixture, there's always ones that's alright, there's always ones that's not alright.
[A 14:00]: Okay, always just a bit of a mixture of, you know, there's always going to be one or two.
[B 14:04]: Mixture, mixture. Mixture of nice people and mixture of assholes, basically. Fair enough.
[A 14:11]: What about the kids, the other children there, were they alright with you? Did you get along?
[B 14:16]: I can't remember, Mr Patrick Bishop. I can't remember any of them. I think I was only in there for a bit. I think it was the last few months I was in there.
[A 14:23]: I think from what I could see Actually, let me just have a little look.
[B 14:28]: Maybe a bit over 6 months, maybe even more than that.
[A 14:30]: From February until August. Oh, well, no, it's a couple of months.
[B 14:35]: Yeah, a couple of months.
[A 14:36]: Yeah. What about any rules? Were there any particular strict rules that you can remember? No, I can't remember that. Any punishments?
[B 14:46]: Ah, there was punishments. You were thrown in your room and locked in your room and things like that.
[A 14:48]: You would be thrown in your room and locked in? Yes, I— okay, that's what they used to—
[B 14:55]: that's— that happened in quite a lot of homes when I was young. You used to get locked in your rooms and all that, and you were bad and all that.
[A 15:00]: I have heard that from a couple of people, to be fair.
[B 15:04]: It's quite a lot of the bastards used to hit you and all that.
[A 15:07]: Did they hit you in Greif? No. No? Okay. Um, did anything happen in Greif that you would now as an adult consider to be abuse, neglect, or harmful?
[B 15:19]: Just get locked in a room, things like that. I think that's ample. Okay. And grabbed and threw about.
[A 15:26]: That's probably the same as physical abuse, I'd say. Yeah, absolutely. How did it make you feel? You know, like at the time, like when you were being locked in your room, how would you feel?
[B 15:39]: You feel bad when they do that because you normally used to be locked up. It's like imprisonment. Especially when you're that lucky, you're only 10 years old, you go, ah, what's going on?
[A 15:48]: Yeah, absolutely. Um, was it all of the staff that were involved, only a particular few?
[B 15:55]: There's only a couple. It's certainly— I've noticed that, and I noticed that in the buy homes, isn't it? You always get ones that are brand new, you always get ones that are just arseholes, and you always get ones that shouldn't have been at home because you've been in jail.
[A 16:09]: Yeah, okay. Can you give me one clear example of this occurrence? So where and when did it occur? You know, what happened before?
[B 16:33]: Just give a You were told to do something, you never done it, and you used to be grabbed and threw in your room and all that, and strangled.
[A 16:40]: And what kind of thing would you do for that to be the punishment? I just can't remember that, to be honest. That's okay, that's okay.
[B 16:49]: Too young, you know, a 10-year-old, you know.
[A 16:50]: Yeah, yeah, of course. Did it happen often? Was it quite a regular occurrence?
[B 16:55]: Yes, it was often. Hang on, Grace, I'm just gonna spanner the hands. They just, I don't think they were trained right to start with to actually deal with people. The young ones are just, I think they just, we'll just put them in the group.
[A 17:08]: Yes, and what about, did it ever become worse or change or was it kind of just the same thing over and over? Same thing over and over.
[B 17:17]: You always knew when you turned the page or turned around you were getting locked in a room.
[A 17:22]: What about when you were locked in your room, were you still, were you given any food or water?
[B 17:29]: No, they used to open the door but they're not bringing your dinner.
[A 17:33]: Would you have to eat your dinner in the room or were you allowed to go and eat with everyone else? They used to bring up dinner.
[B 17:39]: There wasn't a toilet in the room either, to be honest with you.
[A 17:42]: Okay.
[B 17:45]: I remember that much.
[A 17:46]: Yeah, so I know it sounds a bit— I know it can be a bit hard to talk about, but with there being no toilet, would you have an accident while you were in there?
[B 17:56]: Aye, just no choice. You either piss yourself or you shake yourself or you push the toilet or something. Yeah. There's no choice when you're locked in a room. It's just, it happened quite a lot back in the day.
[A 18:07]: Would you ask to go to the toilet or were you not able to?
[B 18:10]: It's extremely hard to go. You just get knocked. It's just getting older.
[A 18:14]: Okay. Okay, what immediate effects came from this kind of experience? Was there any pain or injury, any fear, shame, sleep problems, bedwetting, any running away? Yes, that was all.
[B 18:35]: That was all the same. I used to wet your bed, used to run away, used to get fear. Something— that's how you used to run away, because you were feared. Yeah. Probably. You'll have heard that a lot, actually, and been involved in care, you probably— that's where a lot of people run away because they've been wet in the bed.
[A 18:52]: Yeah. And I'm sorry to ask, but would you wet the bed in Greif? Yes. Yeah. And what would happen if you wet the bed? Were you given any, you know, any comfort? Were you given any—? No.
[B 19:04]: Certain staff were alright, certain ones weren't.
[A 19:09]: So would they, like, say, change your sheets?
[B 19:11]: Yes, some of them are all right. So you'll probably hear about a lot. Some of them are already in certain homes. Some of them— it happens in other homes. You always meet nice people and then you meet assholes.
[A 19:20]: Yeah, happens absolutely everywhere. I mean, it's just—
[B 19:23]: you never really— you never got home, you met all nice people.
[A 19:27]: Never happens. You never get a full night's sleep.
[B 19:30]: Right. Okay. I don't know, sometimes you wish for it, but it wasn't gonna happen, so you just had to go. That's when you're 10-year-old, I mean.
[A 19:43]: So yeah, absolutely, absolutely. Um, did this happen to anyone else, or did you ever— did anyone else ever witness this happening to you, you know, being locked in that room?
[B 19:55]: No, I just do what I say. People, I mean, there's people who probably witnessed it happening to me and all, but yeah, you're a lot young, you can't remember, but it did happen to other people. Used to happen to a lot of people in there.
[A 20:10]: Yeah, of course.
[B 20:13]: That was one of the worst ones.
[A 20:15]: Fife was the worst one? One of them, aye. Okay. And when you say you would be kind of, you know, grabbed or thrown into your room, was there ever any bruises, any handprints?
[B 20:32]: Yes, I was always bruised when they grabbed me and hit me and things like that. It always happened. Okay. You're 10, you're up there, back that long, you can remember certain things but you can't remember it all.
[A 20:44]: Yeah, of course. And did you ever tell anyone or try and get any help because of that?
[B 20:49]: Yeah, I used to tell the night staff and all that, but when you're that young, you don't think they'll believe you when you've been in a home. They just shy me about or just ignore you. Yeah, even the nice ones, they used to say, right, I may borrow and just walk away and things like that. So, okay, you end up going like this, you end up seeing the hank of their arseholes. Yeah, yeah, because they used to make you— even if you made a complaint, you just get ignored because you're that young. Okay.
[A 21:27]: So that is everything for Greif. Yes. So I'm now going to move on to Beech Avenue. So I'm going to ask the same question again. What was Beech Avenue? Was it a home? Was it a residential school? It was just—
[B 21:40]: it was like two houses knocked into one. Just a home. It was just like two normal houses and they knocked it through and they won us.
[A 21:48]: Okay. And can you remember how many floors were in this house? 2 floors. And where was your bedroom? Top floor. Okay. Did you have your own bedroom or shared? Own bedroom. Own bedroom.
[B 22:07]: I think there was about 10 people in all or something.
[A 22:10]: In the home? Yes. Okay. What about the toilets? You know, was there— were they shared? Were the showers shared? Well, they're shared toilets, yes. Shared toilets, okay.
[B 22:22]: There's a couple of them, there's a couple on the top, one on the bottom.
[A 22:28]: Okay, no problem. Okay. And what about the food here?
[B 22:46]: It was actually all right, but you can't really remember much of it. Yeah, you're still going to school, you're in there, so you're new to the school, you know what I mean?
[A 23:02]: What about, would you like eat dinner together or eat breakfast together? Yes, you used to do that. Okay.
[B 23:13]: That was actually, Beech Avenue was actually the best one.
[A 23:15]: It was the best one?
[B 23:17]: Yes.
[A 23:20]: Okay. What about hygiene-wise? Was there any toiletries provided?
[B 23:27]: I just cannot remember that, to be honest with you. I just cannot remember, too young. So I just actually liked the home, I thought it was quite good.
[A 23:35]: Yeah, no, that's absolutely fine. What about clothing? Did you go with the clothing that you had from home or were you provided new?
[B 23:42]: Covenants I came to home, right? Yeah. I can't actually remember getting any clues in there. I don't think I was in there that long either.
[A 23:51]: Let me have a little look and see. Yeah, Beach Avenue was about 2 months.
[B 23:57]: It wasn't that long. Okay. Because I left there and they put me on Newfield.
[A 24:02]: Yes, I've got Newfield. That's the next one, just for this one. What about contact with family? Was there still no contact?
[B 24:10]: No, no contact, no.
[A 24:11]: Okay, and what about the staff? What were they like?
[B 24:15]: Actually, it was a guy, a Mr Rankin, and his wife. They owned a fruit stall next to Bell Street. They were actually, him and his wife were actually buried inside.
[A 24:27]: Okay, okay, cool, got that. And what about the other children? Were they okay? Yes, I know someone in from Cherwell, so yes, they were actually all right. You know some of the names? Yeah, yes I do. Can you give me just a couple? It just really helps to solidify the statement is all. There was Elizabeth Campbell.
[B 24:50]: Yeah. Sharon McAllister. Yeah. That was two. And then my brother Kevin, he was in there too.
[A 24:58]: Your brother Kevin was in there too. Is he an older brother? Younger, okay. He's youngest. Youngest, okay, got that. Did anything happen here that you would now consider abuse, neglect, or harmful as an adult? No. No, okay. And I know the question is, what was different about this placement compared with the others? I know you said it was the best one. What made it the best one?
[B 25:28]: The staff are actually very nice. The husband— there was a husband and wife that owned the fruiters as well, but they ran that. So I don't know if you— I can't remember, but I knew Mr Rankin. He used to take us to the fruiters. And Mr— who, sorry? His name is Mr Rankin. I can't remember his first name. The fruiters in that, in Welshgate, were just along the way where I stayed in Paisley. So there's something called Paisley. On the fruiters, and he used to take the fruiters and that, and you just used to help yourself. I remember to see the shed and I just thought—
[A 26:00]: Okay, I'm glad that there was at least, you know, one place that was safe for you.
[B 26:04]: That was the only one, aye. Oh, bless you.
[A 26:08]: I'm going to move on now to Newfield. So I can see that you were there for about 6 months as well. Yes. What was Newfield in a sense of, was it a house?
[B 26:20]: It was not, it was units. There was like 4 or 5 different units because it was a residential home for boys and girls. It was a residential, okay, boys and girls, plus the school was inside.
[A 26:37]: Okay, and how many people were there to a unit? Can you remember it all?
[B 26:45]: That's okay. I'd say 6 plus, wasn't it?
[A 26:48]: Yeah. So we'll go with like just 6 or more to a unit, and you said there was about 4 or 5 units? Yes, there was.
[B 27:00]: They were named after islands: Campsie, South, Iona.
[A 27:06]: They were named after islands. And I've got you down as being in the Campsie unit, is that right? Yes, I was in Campsie and South. Campsie and South? No. Okay. Okay, and what about the units? What did they look like? You know, was there a kitchen, dining room?
[B 27:27]: There was a kitchen, dining room, yes. Couches. Just looked like—
[A 27:31]: the units kind of looked like a house, you know what I mean? Okay. What about your bedroom? Did you have your own bedroom or did you share? I had my own bedroom, yes. Own bedroom. And what about bathrooms?
[B 27:45]: Yes, there was shared bathrooms, yes, for the residents.
[A 27:49]: And what about showers? Was there shared showers? Eh, can't remember, but I know there was baths. I remember that back then. Were they shared baths, so kind of everyone would take it in turns to use the baths? Yes. Okay. What about routines? Was there any specific kind of bathing routine, you know, was it you have to bath in the morning and night, or? No, not really. No, no.
[B 28:10]: Okay, I think it was kind of your choice, if you know what I mean.
[A 28:15]: Yeah, okay. You didn't have a choice? Oh, you had a choice?
[B 28:20]: It was up to you, but nobody ever said to you, go for a shower in the bathroom every day, which I think you should have.
[A 28:26]: Yeah, okay. Um, what about the food?
[B 28:34]: I think it's actually all right, as I can remember, but I cannae remember that much, darling.
[A 28:38]: Yeah, again, it's just one of them.
[B 28:41]: Right.
[A 28:47]: And what about toiletries? Can you remember being provided shower gel, toothpaste, toothbrush? No, I cannae, no. Is that that you can't remember, you weren't given them? I cannae remember. Okay, no, that's okay. I just wanted to clarify that I didn't get that any mistaken. No, I can't remember.
[B 29:05]: Then I got to be about older. I know of it, but no, I can't remember that, no.
[A 29:09]: Okay, no problem at all. And what about contact with family? Was there still no contact?
[B 29:14]: Eh, I don't think anybody ever came to see me in the tube, no.
[A 29:18]: Okay. What about the staff? What were the staff like in this place? Half and half.
[B 29:23]: Half of them were alright, half of them were arseholes. Okay.
[A 29:27]: I don't know what I need to put. No, no, say what you need to say, honestly. There's no— You're all right?
[B 29:34]: Some of them are all right, some of them were just—
[A 29:36]: shouldn't have been there, if you know what I mean. What about the other children there? Eh, it's kind of—
[B 29:42]: some of them are all right, some of them aren't. Kinda, they've probably seen this, they've probably seen the same as me. He was all right, he wasn't.
[A 29:49]: Yeah, well, you're never going to get along with everyone. That's it, kinda.
[B 29:53]: You don't know them, so yeah, you go, ah, fuck you.
[A 29:57]: Yeah. What about any rules? Was there any rules that you can remember from here? No. What about any punishments?
[B 30:08]: I used to get locked in your room and battered and all that in there. I didn't like that place at all.
[A 30:13]: So they would take you to your room?
[B 30:16]: Some of the staff used to hit you and things like that and throw you in your room and things like that.
[A 30:23]: Okay. So I know you've just said that, but I'll ask the same question again. Did anything happen there that as an adult you now consider to be abuse, neglect, or harmful? Yes. And how would you label that?
[B 30:37]: Physical abuse, getting hot and bothered and clearing your room and locked in your room. I haven't done that. I just didn't like the place at all. I just couldn't stand it.
[A 30:49]: Okay.
[B 30:51]: And you've made a complaint, tell staff, as I said to you, you just get knocked. They just ignore you.
[A 31:01]: And who was responsible for the abuse, the physical abuse? Yeah, the staff. The staff. And was there any, you know, was it just a particular set of staff or was it kind of all of them?
[B 31:11]: No, just this kind of, as I said to you, some of them are alright, some of them on me. Yeah, you know, it's not in order. You probably notice that in all your claims you're dealing with someone. A lot of people, some of the staff they like, and some of them they're just no.
[A 31:25]: Yeah. So can you give me one clear example of a time when you were physically abused? What happened beforehand, what happened during, and what happened after?
[B 31:37]: But it's just, just, I can't even remember what happened before that. I remember getting hot grabbed and threw my room and things up.
[A 31:46]: So can you remember where it happened? You know, was it in a communal area?
[B 31:50]: It was in a— no, it wasn't in a communal area, it was in a private bit.
[A 31:54]: In a private what, sorry? Just in a private bit. In a private bit of the unit. And so what did the member of staff do?
[B 32:07]: They actually just grabbed me and And actually punched me and actually threw me on the bed, then locked the door.
[A 32:16]: Did he physically hurt you apart from grabbing you?
[B 32:20]: Yes, he actually whacked me. He actually punched me.
[A 32:27]: And where did that hit? At my face. Okay, and was there a mark after, I'm assuming? Yes, I suppose. And then he locked you in your room? Yes. And how long were you left for?
[B 32:43]: Yeah, a good few hours.
[A 32:47]: And can you remember what happened when you were let out of your room?
[B 32:51]: I was just like, my roommate, quite a nice staff actually, what happened to your face? I said he whacked me, and then all of a sudden, and get caught up a bit, I fail. That's what they used to say. Obviously, a young lady and they're adults, they've got to believe they're adults.
[A 33:09]: Yeah, that's what happens. Okay, now how often did this happen?
[B 33:20]: A couple of times.
[A 33:23]: But it wasn't a regular occurrence?
[B 33:26]: No, it's just Couple of times with certain staff, yes.
[A 33:29]: And did it ever change or become worse?
[B 33:33]: No, not really, no. Just kind of the same people all the time. They just used to hit me and grab me and throw me in the room. Never liked the place, never liked Newfield at all.
[A 33:44]: Okay. Okay. And what was the immediate effect from this? You know, was there still, was there any bedwetting, sleep problems?
[B 33:54]: You're bedwetting, you don't want to go to sleep and then this happens to you. You lie awake all night thinking you've got to clean the hickey and all that as well. Yeah. It's kind of one of the places I like to forget.
[A 34:10]: I just don't like that at all. Yeah, absolutely understandable. Just going to ask really quick, just like I asked with the old one, in Newfield, what were the staff like when you did wet the bed?
[B 34:23]: Yes, some, as I said, some of them used to change it, some of them didn't bother at all.
[A 34:27]: And the ones that didn't bother, was that left to you to deal with? Yes. Okay, and was that so, for example, you would have to change your own bedsheets or go for a quick bath, clean off? Have to go and do it yourself, yes. Okay, and some would help and some just wouldn't? Some of them were alright, some of them Okay, um, did the same thing happen to anyone else, or did you ever witness anything?
[B 35:02]: Yeah, a few people in here now. You've witnessed it? You've not seen it happening?
[A 35:11]: And would other people have seen it happening to you? Yes. Okay. Did you tell anyone what was happening?
[B 35:22]: Yes, I told other members of staff, but as I said to you, when you're that young, they don't believe you. Actually, they don't think I'm as bad as much as you do, you know.
[A 35:38]: And what was different about this care placement compared to the others? Just, just, I don't know what it was.
[B 35:45]: I just, I couldn't take that. I just didn't like it. I couldn't take the voice at all. I just couldn't make it. Some homes you mustn't go around, some homes you don't.
[A 35:55]: Yeah, absolutely. Okay, I'm now going to move on to Balrossie. So just for your knowledge, there is only 2 placements left, so we're going to do Balrossie now and then we'll do Kibble, and then that is everything for the in-depth of each placement, okay? Okay, would you like to take a break at all, or you're happy to continue?
[B 36:13]: No, Marie, I've got a can.
[A 36:15]: Perfect. What type of setting was Balrossie? Was it a residential school or a house?
[B 36:22]: A residential de-listed school. It was— there was what, 1, 2, 3— I think it was like 1, 2, 3, 5 houses. It's actually turned into flats now. It's in Kilmacomb, and Some of the flats are worth a fortune.
[A 36:40]: Yeah, and how long were you in there for? I believe that looks like a year and a half, 2 years maybe. Looks like you were there for about 1, 2— I'm trying to work out— 2 years minus 1 month, right?
[B 36:54]: About 23 months, that's it. Yes, yeah, I remember that because I ain't got no memorable losses because I remember talking to a couple of police officers and they said it was getting renovated on the flats.
[A 37:09]: Wow, okay.
[B 37:11]: And it was a lassie building, so they didn't understand that.
[A 37:14]: Yeah, so again, kind of like what with the rest, what was your daily life? So what was the actual accommodation like? Did you have your own bedroom? No, it was dormitories. Okay, and how many did you share with? 4. And were they 4 other males? Yeah. Yes, it was just boys. Yes. Okay, no problem. I just have to cheque just because sometimes it can be mixed. What about bathroom-wise?
[B 37:51]: It was just a 1-bed shared bathroom.
[A 37:53]: Yes. Was that just shared between the 4 of you in the dormitory, or was it shared between everyone?
[B 37:59]: There was 30 people in there. There was 30 of you? In the one floor, yes. It was shared between us all. Okay.
[A 38:08]: Which I didn't agree with that either. Yeah. Were there showers, baths?
[B 38:13]: There was just showers and urinals and sinks.
[A 38:17]: There wasn't any baths, no. Okay. What about any routines? Was there any specific routines that they kept you in?
[B 38:26]: No, not really. She used to tell you in the morning, \"I'm going to shower. If you want a shower, go out.\" Okay.
[A 38:32]: What about your school? Did you still do schoolwork? School was in Neeples. Okay, it was in there.
[B 38:38]: It was a boys' school, yes. You had to go to school.
[A 38:43]: Okay. What about the food? Can you remember anything about the food?
[B 38:47]: Food was actually quite good, actually. She used to take me, she used to get your dinner. You used to get your breakfast in your dormitory. Okay. And lunchtime there was a big canteen for everybody in the full home. And then at tea time you used to bring your dinner, and then at supper time you bring your dinner.
[A 39:11]: Okay. And were you given like a choice with the food? Was there options, or was it just kind of whatever was given you had to eat?
[B 39:19]: There was kind of breakfast options when you went into the big canteen on time, you'd get up to choice options.
[A 39:26]: Okay.
[B 39:27]: Nighttime and suppertime, suppertime used to get— they used to— that was a good thing about suppertime in Bullrocks. You used to go shopping with the staff. They used to take the boys shopping and you could pick which you liked, if you know what I mean.
[A 39:41]: Oh right, okay.
[B 39:43]: That was quite good. Yeah. Back then it was unheard of. So they used to— we used to go shopping then, but I think that was even just take you for an hour or two or something.
[A 39:55]: So you would go shopping with the staff for the food?
[B 39:58]: For supper time, just no for dinners and lunches, no, just late at night. Used to be yourself at about 7, 8 o'clock. They used to take you shopping, you pick what you wanted.
[A 40:10]: Nice, okay.
[B 40:12]: There was like 12 people in there, 12 or 16 around the dormitory, so you had to— they couldn't exactly get everybody a bit of activity, you know what I mean?
[A 40:22]: Yeah, understandable.
[B 40:24]: Back then, you're young, it was— when you're young boys, it was like hot dogs and burgers, chips. That was the main thing.
[A 40:32]: Yeah. Okay, and how was— what was the staff like in there? Was it half and half?
[B 40:45]: Some of them were alright, some of them weren't.
[A 40:47]: Yeah, just the same as before. Ah, yeah, it's kind of—
[B 40:51]: some of them are nice, very nice actually, some of them are, and some of them are just assholes, basically.
[A 40:58]: Yeah, fair enough.
[B 40:59]: Keep saying that about people, you know.
[A 41:03]: No, you're all right. I'd rather you were honest. What about the other children? Did you get along with them?
[B 41:10]: Eh, half and half. Some of them not. Some of them I didn't know. You've been in a dorm before. The 4Es used to stick together, if you know what I mean. Yeah. And then there's 4 and there's 4. You're stuck between the 4Es, if you know what I mean.
[A 41:26]: Yeah, so you kind of had no real choice but to try and get along.
[B 41:29]: Well, you kept together because it was actually just, it was just a joke, to be honest with you. I didn't understand it. So it was like 40 hours in a room, we go in, well, you tried to go in, but you didn't get a choice. You were in a room and they used to just, when you're in here, that's it. Yeah. And then there was their boys in another room you used to like, and then there were boys in another room you didn't like. So they could make it that way, it's not as if they could say like you didn't get in there. Yeah, absolutely. You'd love to chew it, chew your end, if you know what I mean.
[A 42:00]: Yes, of course. Were there any rules in Balrostie that you can remember? No, no. And what about any punishments? Ah, there was punishments.
[B 42:12]: I used to get locked in your room and a few of the guys in there that I still know who they are, they used to hit you and throw you about and lock you in your room and all that, didn't they? A lot of them in that Balrossie are just going to like them.
[A 42:25]: The worst thing about Balrossie was the teachers were the worst. Really? Okay, we'll get into that in a— I'm just— because I'm going to pop that into the other box in our note sheet, which is about the abuse. So I would ask, you know, did anything happen there that you would now consider abuse to be? Sexual, physical, emotional, or neglect? Which of those would you say happened in Balrossie?
[B 42:45]: Physical and neglect. Because there was a few of them that used to hit you and throw your boot and batter you and lock you in your room. And the teachers, some of the teachers that used to go, they were worse than the actual staff you dealt with when you were in your dorm. Yeah, you can actually handle that. Yeah, I can basically, you can actually handle your heat even though you have a really cold kidney. You know what I'm saying? Yeah. You'd love to bump into them outside.
[A 43:17]: Right, yes. Can you give me one clear example, so one clear time where this physical abuse and neglect happened?
[B 43:25]: Happened a few times in there. A few times?
[A 43:27]: Can you give me like one really key one that you'll always remember?
[B 43:32]: I was in the shower and I was refusing to go to school to get a shower and the guy just bounced my knee straight up the tiles in the shower. And actually just battered me and then told me get a shower and just walked up.
[A 43:45]: And was that a teacher or a staff member?
[B 43:48]: That was a staff member.
[A 43:49]: And did you say you hit your head off the tiles?
[B 43:52]: Yes, both my heels right off the tiles in the shower and told me get a shower on that. Then I was refusing to go to school and get a shower. I remember that, and I didn't actually know the guy's name.
[A 44:02]: So what was his name?
[B 44:05]: Derek. I can't remember his second name.
[A 44:07]: Derek. That's okay, it's good.
[B 44:09]: He bounced my head right off the tiles in the shower and told me I'd get a washing or that.
[A 44:16]: He told you you would get a lashing? A wash.
[B 44:19]: A wash. A lash.
[A 44:20]: A wash. Okay. Yes. And did he do anything else other than bounce your head off the shower tiles?
[B 44:28]: I just grabbed me before, told me that Yeah, I showed up, we were going to school.
[A 44:34]: Okay. Can I ask when this happened? Were you in the— was it in the shower room? Yes. And were you clothed?
[B 44:42]: Yeah, just my pyjama bottoms on. Okay. I remember it well.
[A 44:50]: It might sound silly, but for the, you know, the— not the truthfulness, but for the redress to really understand this, can you remember what, even anything about the pyjama bottoms? You know what colour they were? They were blue. Did they have any patterns? No, just blue. Okay, no problem. And what happened after that? You know, was the bruising— was there any marks?
[B 45:15]: Ah, there was bruising and fear and things like that. I just got a shower and get ready and went to school because I didn't know how to deal with the guy again because he was just— he was a moron, just evil.
[A 45:34]: Mm-hmm. Okay. How often would this happen? Was it, you know, was the abuse a daily thing, or, you know, every now and then a thing? Every now and then, yes. Every now and then, okay. And did it ever change or get worse?
[B 45:51]: It changed for the staff. It wasn't the same staff. It was different staff at times, aye. Okay. Okay. The only thing I liked about Bullrossie was the food. That was it.
[A 46:09]: Would you say the food was better than any other care setting?
[B 46:13]: Eh, no. Okay. Because I've not got to the last one yet.
[A 46:19]: Okay, go on then. I can't wait to hear about this full English breakfast.
[B 46:24]: That was one of them. Kemble was the best one.
[A 46:27]: Was it?
[B 46:28]: Even though people say, even though a lot of people have bad things to say about it.
[A 46:33]: Okay, so what immediate effects did you experience while in Balrossie? So, you know, again, pain, injury, fear, shame, sleep problems, bedwetting? Yes, all. All of it?
[B 46:44]: I couldn't wait to get out. I just hated the place.
[A 46:48]: And what about And with, am I on Balrossie? Yes, Balrossie. What about with Balrossie with the bedwetting?
[B 46:55]: Yes, I used to do that quite a lot, yes.
[A 46:57]: And what would happen in this institute for that? You know, were the staff helpful? Were they not?
[B 47:02]: No, you had to do it yourself because it was a dormitory. That's what dormitories were like. You had to change all your own beds and things like that.
[A 47:11]: Was there ever any comfort from staff?
[B 47:13]: You know, \"Oh, it's okay.\" No, yeah, some of them were alright, as I said to you. Yeah, some of them are nice and some of them— you see, you probably notice that yourself with people when you do interviews. People probably tell you some of the staff are brand new, some of them are mummin'. You'll probably notice that a lot.
[A 47:27]: Yeah, and it's always the bad ones that people remember the names of, never the good ones. Well, I say good ones, I say good ones, but you know, I remember a lot of the names of the good ones that I like. Can you give me some of the names that you remember?
[B 47:44]: I can remember last names, I can't remember first names.
[A 47:46]: First names is perfectly fine.
[B 47:48]: One of the good ones when I was in Bulrushy was a guy called Jimmy McWilliams. Okay, he stayed in Johnstone. He was a very nice man because he ended up coming to Kibble. Okay, another guy called Thomas Shorty, he was, he was a mate in Bulrushy. He was brand new, he came to Kibble as well. He came to He ended up in my night shift in Kibble as well. Oh God. You end up remembering half of them and then you go, ah, that's her second name, you kind of remember.
[A 48:21]: Yeah, what about, apart from Derek, can you remember any of the other bad staff members' names?
[B 48:27]: Yes, there was Charles Horne. He was a teacher. Yes, Charles Horne. Yep. And Thomas McCallum, he was, they were the head, they were two of the head teachers in the place. They were They were famous for hitting people in Bullrossie. I remember the two of them well. I don't know if they're still alive or not, but they were two— Thomas McCallum and Cheryl Thorne. Cheryl Thorne was the headteacher in the school. Thomas McCallum was the headman.
[A 48:57]: And they were the ones who were quite well known for hitting people? Yes. Did they ever hit you? Yes.
[B 49:07]: They were two main man in Cabell, Bull Roche. You probably hear the names quite a lot if you're dealing with people from Bull Roche.
[A 49:15]: We do see a lot of names constantly popping up, yeah.
[B 49:19]: If you're dealing with people from Bull Roche, they were two main mans.
[A 49:24]: Yeah. Did you ever tell anyone what was happening in this one?
[B 49:29]: Yes, but they're the head teachers and things like that, so you're not going to believe them. Used to tell your kids, you used to tell your staff, you used to get ding dong, ding dong. Yeah, just to get knocked, because they were the head teachers. They were the teachers in Morrosey, they were the worst. Apart from that guy, I can't remember his second name. I know he's staying in Wrentham next to me just now, but I can't remember. Okay.
[A 50:01]: So now let's move on to Kibble, shall we? So I have— is there anything else you want to say about Balrossie? No. No? Okay.
[B 50:10]: I'm glad it's shut. Yeah. So we just go through the other 3.
[A 50:18]: Okay, so let's move on to Kibble. So I have you being down in Kibble from 1997 to 1998? Yes. What was Kibble? Was it a residential school? Was it a house?
[B 50:35]: Boys' school, yes, residential.
[A 50:44]: Okay. And again, what was it like? Did you have your own room? Yes, I had my own room in Kibble, yes. Own room, okay. Was it a big house that you stayed in?
[B 50:56]: It is flat units, it was like dormitory units, 4 separate units of us in Kibble.
[A 51:05]: Okay, 4 separate units. What about routines, was there any particular routines there that you can really remember?
[B 51:11]: Yes, you had to be getting a minute to try to get on the showers.
[A 51:15]: Sorry, could you say that again for me? I'm just getting a bathroom. Oh, no problem.
[B 51:22]: I had a wee bit of tea and a couple of Weetabix. Couple of Weetabix, that's all. You had to get up in the morning, you got to shovel and all that and things like that.
[A 51:29]: Was there a specific time you had to wake up there?
[B 51:32]: I guess you had to go to school because the school was in the place.
[A 51:36]: So what time would you wake up if you can remember?
[B 51:39]: Eh, half 7, quarter to 8 roughly.
[A 51:42]: Yeah, okay. So I had to be at school for 9.
[B 51:45]: Then you had your breakfast and you had to get a shovel and things like that.
[A 51:54]: Okay, did you have a school uniform? Just your own clothing. Own clothing, okay. And were you ever provided any clothing?
[B 52:02]: Yes, you used to get a bus ticket. Yeah, yeah, pretty cool. Like a grant? I used to get a grant in there. Yeah. I can't remember the names. I know the names, but I can't remember what they're called. They used to take you shopping and that.
[A 52:20]: Were you allowed to buy kind of with that grant whatever clothing that you wanted, or was there kind of rules surrounding it?
[B 52:26]: No, you could buy as long as it wasn't football clothes. You could buy what you wanted if you wanted.
[A 52:36]: Okay. What about the food in this one? Could be nice, yes. Yeah, were you given choice?
[B 52:45]: Yes, very good choice.
[A 52:52]: Okay, did you eat meals together? Yes.
[B 52:58]: Where? Okay.
[A 53:08]: Um, what about the schoolwork there? Was the school okay? Yeah, yes, it was quite fine.
[B 53:14]: It was only a class and things like that. It was actually all right.
[A 53:17]: Okay. And any contact with family?
[B 53:22]: Yeah, I think sometimes my mom phoned, but she used to phone and she was drunk, and I used to tell the staff, don't answer her. But no, I don't think— did anybody ever come see me in Liverpool? I don't think they did. I never really had much contact with family, and I used to go and see my gran and that, and my other gran, when I was in Kibble. Used to go for day visits, and just used to— Kibble was just along from my house at the time. Okay. Still there, fair enough.
[A 53:49]: Yeah. What about the staff? Was it just, again, half and half?
[B 53:54]: Yes, it's half and half, but most of them are actually alright now.
[A 54:00]: Okay, what about the other children?
[B 54:03]: Kinda, you like some of them, you don't like some of them.
[A 54:11]: Okay, and was there any rules?
[B 54:19]: Eh, no, not really. There used to kinda, there was a few that I asked could you bring her in, but nah, used to, had certain rules but not many, no. And what about any punishment?
[A 54:30]: No, that's kind of—
[B 54:31]: actually, kibble was actually all right, even though you've probably heard a lot about it. I actually liked it.
[A 54:36]: Well, people had different experiences, you know. There's always going to be that people might say that, um, they had the best time in Ballarat, but it wasn't for you. It was just, you know, it's just all different, isn't it?
[B 54:50]: I think that I actually wanted once Last time Paisley and Kibble was always known as a place that people didn't like to go. I actually liked it.
[A 54:58]: Yeah, so there was no punishments, but was there anything that happened that you would now as an adult consider to be abuse, neglect, or harmful in a form of sexual, physical, emotional, or neglect? No. No, okay.
[B 55:14]: I knew a lot of the staff in Kibble as well.
[A 55:16]: You didn't like any of the staff?
[B 55:18]: I said I knew a few of them, right?
[A 55:20]: Oh, you knew a few of them?
[B 55:22]: Yes, it was just kind of— Paisley's not that big, you know what I mean?
[A 55:25]: Yes, he said it was Timmy Williams and Thomas Shetty.
[B 55:30]: Right, Thomas Shetty, he was an expert. I knew a few of the staff when I'm in the cab, I met a few of the staff and I still speak to a few of the staff when I'm out and about, having a pint and things like that.
[A 55:39]: Yeah, okay, do you know what, maybe that's helpful.
[B 55:44]: I know a few of the staff in trouble with time-based limiter. I speak to them regularly because they're nice and they speak to me.
[A 55:51]: So yeah, you can't have been a bad kid then, can you?
[B 55:55]: No, actually, years ago a lot of people had bad things to say about the company. When you first get told that you can sit there, you go, ah no, not the kettle. Yeah. And you come back, you get in there and you go, ah, it's not that bad.
[A 56:06]: Yeah. Was it a secure unit?
[B 56:13]: No, it wasn't then. It's new.
[A 56:15]: It's kind of mixed. Ah, okay, okay.
[B 56:18]: It used to be just boys, but now they've got lassies in it, and it's a secure unit now. I mean, it's kind of one of the richest homes in Scotland, I think.
[A 56:30]: Yeah, okay, I get what you mean. Was the bedwetting still happening in Kibble?
[B 56:37]: I mean, you bet they're not much, because you've got You felt safer in there, if you know what I mean.
[A 56:43]: And if you did wet the bed, what would happen?
[B 56:46]: They just tended to say, well, actually, some of the staff are alright, and you said to them and all. The staff are actually alright, a lot of the staff in there.
[A 56:57]: Okay. Did you have any problems sleeping in Kibble, or were you okay? It was alright.
[B 57:04]: The first couple of nights, you go, ah, no, it's kind of, because you're in a strange place, but after that, no, it was alright. As I said, yes, that was probably the best place I've been.
[A 57:16]: Yeah, and I would ask, you know, did you try and tell anyone or get any help, but it doesn't sound like you needed to.
[B 57:26]: Oh, Kibble was actually pretty, pretty good advice already.
[A 57:31]: In a few words, can you describe Kibble to me, like how you felt there? I felt safe. Yeah.
[B 57:38]: And that was the first time in a long time I felt safe when I was in a kibble, because it wasn't exactly the way people made it out to be. A lot of people made kibble look bad years ago. Yeah. But it wasn't. But as you were saying, everybody's got their own experience.
[A 57:54]: Well, there is a lot of kibbles as well. They've got stuff everywhere. So the Glasgow one might have been really awful, and then the Paisley one wasn't too too bad, you know what I mean?
[B 58:03]: Oh, when I was in the home zone, they only had the people. Oh really? Right, Kibble's opened up.
[A 58:10]: Look at hostels, they'll get Glasgow and stuff, haven't they?
[B 58:15]: This point, they'll get Shields and St. Mungo Football Club and all that as well. Yeah, so I never had all that, never had all that when I was in there.
[A 58:24]: Not too bad then. Is there anything else you'd like me to add down for Kibble? No, Kibble was okay.
[B 58:31]: I know it's a bad thing to say something, I'm not claiming compensation, but Kibble was— there's no point lying— Kibble was actually nice.
[A 58:39]: Yeah, that's fine.
[B 58:40]: I actually liked it.
[A 58:42]: Just because you liked one of your five doesn't mean the rest were great. You're allowed to have— and I'm quite glad that you would have had that last one being that kind of a safer place. It must have been such a relief being in there.
[B 58:54]: It was, it was actually, I was quite happy being in there. It was actually, it made me feel safe getting there.
[A 59:01]: Well, that's all that we would want for you, to feel safe, so I'm quite glad. And I'm the one who's doing your claim and telling you it's okay to have had a safe place, okay? That was it. Yeah, so I'm just going to quickly, before I move on, is there anything else that you would like to add for grief that you might have remembered?
[B 59:19]: No. I was too young to remember anything.
[A 59:21]: What about Beech Avenue?
[B 59:24]: Eh, no.
[A 59:26]: Newfield? Nah, I hated the place. Yeah, and Balrossie?
[B 59:33]: Hated that as well.
[A 59:34]: Okay, so what I'm going to do now is I'm moving on to the next section, and this is about all of the care settings overall, not just one or two. Okay, it's all of them. So across all of the placements, what were the names of the main people responsible for your abuse? The names? Yeah, so I'll just go back through really quick actually, because you gave me most of the names, didn't you? So I'll just— I'll go in and I'll copy and paste them through because I don't feel like we need to re-go through them.
[B 60:07]: Ah, there was 3 main ones.
[A 60:10]: Yes, so I've got Derek, Charles and Thomas? Yes. Okay, are you happy for them to be the only names that we put on, or is there anyone else who you would like to be named? No, that's it. Okay, I also want you to be aware that none of these people will be aware that you've said their names, okay?
[B 60:28]: It's just gonna be—
[A 60:29]: yeah, well, fair enough. Some people panic and they don't want it, but it's fine. No, you're not, absolutely. Were other children affected, and did you witness abuse or harm to anyone else?
[B 60:45]: Yes, I witnessed abuse to a few people I was in homes with. I think a lot of people did.
[A 60:51]: I think that happens.
[B 60:52]: I think you've probably heard that a lot. You witness a lot in your own homes, especially when you're young, because even if you're that young, you don't get believed. I don't care what anybody says, you don't get believed.
[A 61:02]: Yeah, I think that's how they brought out this redress because of Yeah, definitely. And is there any children who you witnessed or witnessed you being abused whose names that you can remember at all? No. Okay, no worries at all, don't worry. Why do you believe that the local authority should have been aware of what was happening?
[B 61:25]: They should have been aware. I think a few of the homes I was in, like Barossie and Newfield, I think the local authority was aware of it. But they couldn't approve it. So I know Balrossie was actually under investigation, I know Newfield not, but I don't think they could in the grave. I don't think, you know, local authorities, like, they can't approve things they don't deal with.
[A 61:47]: Yeah. Were complaints ever discouraged, ignored, or punished? Nope. And were you ever moved, threatened, or disbelieved because of these complaints?
[B 62:10]: Threatened? Aye.
[A 62:11]: And what were you threatened with?
[B 62:13]: Well, the staff threatened you to leave, but they kind of threatened to be near disciplinarian.
[A 62:21]: Okay. Have you ever reported the abuse to police, an inquiry, a professional, or any authority?
[B 62:29]: Reported it to a couple of the staff, but you only believe. Never reported to police because that was a staff responsibility, reported police back then.
[A 62:36]: Okay. Why did you move between the different placements, and were the reasons ever explained to you?
[B 62:44]: No, they weren't never explained. They just kept moving me, which I didn't like because it's just— we get moved about too much. It shouldn't have happened. Obviously you're not going to have a settled life if you keep moving. Yeah.
[A 63:08]: Did you ever run away, refuse to return, or ask to be moved?
[B 63:14]: That'll be quite a few times, yes.
[A 63:20]: And what would happen when you ran away?
[B 63:23]: I ran away and tried to run away from Bellrossie and ended up, me and 5 other boys running away from Bellrossie in my pyjamas and actually got to Kirkmaccormick, Port Glasgow and got on a train and actually came to Belkisley, Port Glasgow, in the train in my pyjamas.
[A 63:40]: So you ran away from Bellrossie in your pyjamas? Yes, me and 5 other boys. Hopped on a train? Yes, to Glasgow.
[B 63:51]: That'll be in the police report, because it was— everybody used to talk, there was 5 of us, me and 5 others. We left Kilmacon, Kilmacon, Port Glasgow's about 68 miles to Kilmacon, and they end up leaving Bullrosey because they didn't like it and end up getting on a train at Port Glasgow, Port Glasgow to Ferguson, and went to my auntie's in Ferguson.
[A 64:16]: Were the police the ones that caught you and returned you?
[B 64:19]: Yeah, police picked us up and took us back to Bullrosey, yes. There should have been a police report.
[A 64:25]: There probably is. I'll have to double-check that one.
[B 64:27]: It's got to be because they were in my pyjamas and hoosecoat.
[A 64:32]: Why did you run away?
[B 64:33]: Just didn't like the place. Just didn't like it. We ended up leaving it and then we got returned to the place at about 5 in the morning or something like that.
[A 64:43]: And what happened when you were returned?
[B 64:45]: No, I just totally go to my bed and then they get me to get up 2 hours later for school.
[A 64:50]: Right, okay.
[B 64:51]: I remember that, it was just one of the things that you think about it now, you say that was quite funny, that.
[A 64:59]: I shouldn't laugh, but I think it's the thought of 5 kids in their pyjamas getting on a train, nobody asking any questions.
[B 65:08]: Nah, they just let us on the train, that's it.
[A 65:10]: I think that's the part that got me a little bit because I think the first thing I'd do is, why are you in your dramas?
[B 65:17]: Well, that main ticket wasn't written to Morris. The train got wrecked, the cart they were in, and they got off at St James's next to Ferguson and walked all the way to Mantis' house, and then Mantis grasped at us and pulled the poles, and we got picked up. There's got to be enough police support because they picked up my pyjamas, no? There's got to be there somewhere.
[A 65:43]: Yeah, there should be. What age did you leave the care system?
[B 65:49]: 16 and a half, 17, roughly.
[A 65:54]: Okay, and what were your circumstances after? So where did you go once you were released from care?
[B 66:00]: I went to my gran's for 2 months and then I didn't like that and I got my own house. So I've stayed myself since I was— before I was 17. I've maintained since then. No support after I left. There was no support? No, I think you should have been supported when you left here.
[A 66:20]: I would have to agree, especially when you're—
[B 66:23]: I was about 16 or so. Yeah. And you think there'd be support there for you. Nah, there wasn't any support, just basically when you're that age, get to fuck and just that's you. No, there's a lot of support now in your wee care.
[A 66:38]: Yeah, so I'm now going to move on to the next section, which is all about the impact on your whole experience. So it is going to be, you know, how the combined experience has affected you. So how did the experience affect you at the time in a way of such as your safety, your trust, your confidence, your sleep, behaviour, education, relationships, or your ability to speak up?
[B 67:04]: That's kind of, that's them all. It sticks really in your brain. It's kind of mentally, you know, it's always in your brain. You just sit and think about it. That's why I drink as much, because you just can't even no think about it when you were young. Yeah, it's kind of just one of the things you wish you could forget, but you can't.
[A 67:34]: Yeah, I've got that.
[B 67:36]: It's mainly mentally now, because you're older, it just sticks with you constantly.
[A 67:42]: Yeah, so that is actually the next question. So how has it affected your mental health? Things such as anxiety, depression, trauma symptoms, panic, flashbacks, nightmares, self-harm, or suicidal thoughts?
[B 67:55]: Yes, flashbacks and nightmares and things like. Yes, that's kind of— that's funny, the main things that people don't understand about it. That's kind of— you do get flashbacks, you get memories, you get mental health problems, things like. It sticks to you constantly.
[A 68:13]: Have you got any mental health problems, Patrick? No, none. Non-diagnosed? Just alcohol. Just alcohol, okay.
[B 68:21]: Like, came back, that's a pinkle.
[A 68:25]: And would you classify yourself as alcohol dependent or an alcoholic? Alcohol dependent. Alcohol dependent, okay. I get medication off the doctor for it. Okay, no problem.
[B 68:37]: For my stomach, because I've damaged my stomach leaning into the drink over the years.
[A 68:42]: Was there ever any substance abuse? No, I've never took drugs.
[B 68:48]: Okay, never even thought of it. I don't even think I've ever smoked a joint, to be honest with you.
[A 68:55]: Fair enough, that's the best way, isn't it?
[B 68:58]: I know, that's kind of— yeah, when I stayed in Birkdale Park, it was kind of a bad area back in the '90s for drugs and hanging about, but I never even took a necky, mind.
[A 69:13]: Um, what about any self-harm or suicidal thoughts?
[B 69:18]: I've had suicidal thoughts, aye, but I've never self-harmed, no. Okay.
[A 69:26]: Okay. Do you take any medication for any kind of sleep problems? I've got—
[B 69:33]: I take sleeping tablets, but that's far. Causing my sciatica in my back and my leg. I get sleepless nights a lot. Okay.
[A 69:42]: How has your experience in care affected any relationships?
[B 69:48]: I don't really have relationships, no. I've not got much friends either because I don't really trust much. I'm kind of a loner, and that's kind of— that affected me being in homes because you don't know who to trust.
[A 70:02]: Yeah.
[B 70:04]: I think I've got one close pal and that's about it. And at my age, at 44, you think you're for funnels.
[A 70:11]: Yeah. What about intimacy? Has it ever affected— has your experience ever affected your ability to be intimate with someone?
[B 70:18]: Not kind of. I've not really been intimate with many people, to be honest with you, kind of. Okay. I've had a couple of relationships, but I don't really tell them that much, you know what I mean? I think that you keep it all to yourself. It does affect you because some of the women you go out with you don't really tell us nothing, you don't say nothing. So sometimes you're better off just keeping things to yourself. Yeah. You don't tell anybody about your physical abuse and all that, I've never really done it, no.
[A 70:48]: Yeah. What about your— obviously you said that you can't really trust people. Would you say that trust is one of the biggest things it has affected? Yes. Yeah. And what about any isolation? Do you ever find yourself isolating yourself?
[B 71:03]: Yes, I kind of— I don't really do much. I'm kind of a hussy person. I'm kind of— I'm not a socializer. Okay. I'd rather sit in the house with 10 cans and don't speak to people. And that's part of the reason.
[A 71:21]: Yeah. And what about your confidence?
[B 71:25]: Confidence is low at times. It's not great, my confidence, but as you know, your confidence, sometimes it's good, sometimes it's bad.
[A 71:34]: Yeah, it can always flip, can't it? It's up and down. Aye. Yeah, okay. Is there anything else you'd like to say about the effect it's had on relationships, any friendships, anything like that?
[B 71:47]: It's just isolation, basically. Cause it is. It's just a joke. Actually, I know it's a bad thing to say, I think care homes should be shut. Well, back in the day. I don't know what they're like now, right enough, but I've heard a lot of good things about care homes these days.
[A 72:05]: Well, you kind of question why now. Right. How has your overall experience affected your education, your work, your opportunities, finances, housing, or day-to-day stability?
[B 72:20]: It's kinda affected them all because I kinda don't work and things like that.
[A 72:24]: You don't work?
[B 72:25]: I'm on disability, aye. Okay. It affects your confidence actually. It's kinda sticks in your head and I've tried working a couple of times and then things just come into your head and you end up going, \"Ah, I can't do bother with this, I just wind me head.\" Sometimes you depress yourself there thinking about it. Yeah. And then there are times you're all right, if you know what I mean. It's kind of—
[A 72:49]: No, I understand.
[B 72:51]: I'd love company, to be honest with you. I've had a couple of relationships and sometimes the woman go out and you don't look happy, and then at times you look happy. It's just— I think it's— I don't know what it is. It's just 50/50.
[A 73:02]: I think it just comes and goes. Yeah, yeah.
[B 73:04]: It's always there.
[A 73:05]: It's not going away, I don't think. Mr Patrick, is there anything that triggers you? Any places, smells, authority figures, institutions, or situations that you would avoid because it triggers you?
[B 73:18]: Well, I don't really get much, so I think I don't really know that answer to that. I can't really answer that one.
[A 73:22]: Yeah, no, that's okay. You don't have to.
[B 73:25]: I don't like being in private places like councils and institutions and things like that. I don't like that. I don't even like going to my doctor's because there's a lot of people about. These are my doctor's phones, mate, because I think I told them I don't like coming to surgeries.
[A 73:44]: So would you say that you avoid contact?
[B 73:47]: I avoid contact with people, yes. I think that's in my heart, mate.
[A 73:54]: And do you avoid contact with people because of what you went through or because of the aftermath?
[B 73:59]: Could have went away through and after myself. Yeah, I think that even my pal says to me, you need to start getting out now. And you don't, you don't tell people anything that happens to you. So yeah, I'm quite happy you've been on. That's all you do.
[A 74:14]: Okay, what impact has this experience had on your life overall?
[B 74:21]: I've not got a life basically. To be honest with you, I've not really got a life. My life is basically a loner, been in the house myself and kind of keep myself to myself.
[A 74:34]: Yeah.
[B 74:35]: Everybody else has got a life, they go out and socialise, things like that, but you don't want me. I don't know what it is, I don't know. I was kind of hoping it would go away, but no, it's not.
[A 74:46]: What if, so how do you, what do you think would have been different about your life had you not have been in care?
[B 74:54]: I don't know, I think maybe if I was in care, I would have had a career or had a family or had a normal life, but no, I've not got any of that. I might not, through the care settings I'm on. Yeah. I've not got a family, I've not got a career, I've not got anything like that. I think if I was in care, this You sit and think to yourself, I might have had a life. No, these days, no, you've not got a life. Yeah.
[A 75:27]: Have you ever received any counselling, therapy, mental health, addiction, GP, hospital, or professional support? No. Okay.
[B 75:37]: As I said, you don't tell people, you keep it to yourself. It's another thing that a lot of people don't get out of the kingdom. Sorry, you talk to your lawyer, I think. Yeah, they've got to keep themselves private and confidential.
[A 75:50]: Yeah, there's nothing— there's no judgement about it. People, you tell who you want to tell, and if you don't want to tell anyone, you don't need to. Nobody's— there's no force in you to tell anyone, do you know what I mean? You don't need to. I know it's your business.
[B 76:04]: I don't tell anybody anything, and that's why I'd love to have been able to speak to people now, but now you can Well, I appreciate your bravery speaking to me about it.
[A 76:16]: It helps and it means a lot that you've trusted me with it. Have you ever been diagnosed with any relevant health conditions or taken any medication? I take medication just now. Yeah, what medication is that? Amitriptyline. And is that your sleeping tablets?
[B 76:39]: No, that's sleeping tablets to help your mouth.
[A 76:42]: Okay. Any other medications, or is it just the amitriptyline and the sleeping tablets?
[B 76:47]: Quite a few. Some of Aston. Okay. And then there's Cocodamol.
[A 76:59]: Yeah. I used to take that.
[B 77:07]: And my Loxican.
[A 77:14]: Okay, I'll just leave them in there for now. I'm sure we'll have on your GP records all of your medicines. Yeah. Are you receiving support now? No. No. Okay. Is there any sibling, relative, friend, partner, or professional who you would like to provide a supporting statement for your claim?
[B 77:40]: No, I don't. I've not told anybody. I've not said to anybody about it.
[A 77:44]: Yeah, okay.
[B 77:45]: I spoke to the advice, they kinda said if you've not spoke to anybody, first thing I'll ask is kinda especially your boss.
[A 77:54]: Yeah, so I'm going to ask you the last couple of questions now, so we are close to the end. So why are you applying to the Scottish Redress Scheme, and what would you like to come from telling your storey to the Scottish Government about what you went through?
[B 78:08]: I'd like them to deal with what happened back in the past and actually accept responsibility for no doing enough to help young people in care. Never really done nothing to help people in care homes back in the day. I think there should have been something there, but they didn't do that here at the care homes in Baroda, did they?
[A 78:34]: Yeah. And what would you like to come from, like, telling your storey? Like, where— what do you want people to know from telling your storey?
[B 78:43]: I want them to know what happened back in the day, and I don't want people just to ignore what happened back in the day, because a lot of people just ignore it. Go, 'It happened back in the day, but it's the past.' It's not the past. It's not the past for people that suffered it.
[A 78:55]: Yeah, absolutely.
[B 78:56]: It's actually— it's in the future. It's still in their heads, and it's still in— I know a few people in homes that have been homes that committed suicide through all this and all that. Yeah, that's actually— I don't understand why people say, 'Oh, that was years ago, just ignore it,' and all that. It's just— it's not something you can ignore.
[A 79:12]: Yeah.
[B 79:15]: It's there on some people's memories, that's what it is. Yeah.
[A 79:26]: And what would acknowledgement mean to you? So what would the Scottish government acknowledging what you went through mean to you?
[B 79:32]: It'd mean a lot if you get an apology off them and admitted that the care homes back in the day, when they should have been, it shouldn't have been happening. There should have been rules, there should have been people checking up in care homes they should have been hanged down the tear holes back in the day. I'm glad it should have happened back in the day.
[A 79:49]: Yeah, see, they should have been monitored more closely.
[B 79:53]: I just want the Scottish government to take responsibility, but I think when I'm bringing out the red vest map, they're taking some kind of responsibility, but they're not taking it all. They're just saying, we'll give you compensation, that's it. Yeah, and it's and we'll get an apology. I don't think that's enough. I actually think they should have done something back then. It's just politicians and governments, they just— they don't care about the public. They never have.
[A 80:25]: Yeah. Is there anything else that you would like Redress Scotland to understand about what happened or the harm that you lived with?
[B 80:43]: I'd like them to understand what happened, completely. I hope it doesn't happen to other people. It's running behind me, it's mentally invasive, it just stays with you, it just doesn't go away. I think that's why they brought Redress up, because the Scottish government knew it was wrong and they brought that up. I brought that to you people for conversation.
[A 81:02]: I don't think conversation's enough. No, it's nowhere near justice.
[B 81:08]: I don't think you've got to obey the conversation. I mean, that's just— it might make your life a wee bit happier and make you better and that, but it's not going to bring back your youth and your young and maybe your future and that.
[A 81:20]: Your future's basically fucked, if you know what I mean. Yeah, I don't think they understand that.
[B 81:27]: I think they're just saying we'll give you compensation, that's it. We'll give you an apology, that's you. That's it, belty, that's you. I don't think that's enough, man. No, I think it should have been dealt with years ago. I think it was 2000, was it 2017? Yeah, they did this scheme, that should have been years before that. Absolutely. And dealt with before that.
[A 81:54]: Is there anything important that we haven't covered today? No, I think we've covered quite a lot. Yeah, is there any—
[B 82:01]: I've spoken for much of years.
[A 82:04]: Well, do you know what, I'm glad that you were able to do so with me. It's just, it's me, I just make people feel really comfortable. Is there any wording that you would like to have handled carefully? No. No, okay. How are you feeling?
[B 82:18]: I could see a lot of phone numbers, but I just couldn't.
[A 82:21]: You should not. Tell them you've changed your mind.
[B 82:25]: I'm not really a hater. I don't like swearing much. I'm not a big swearer.
[A 82:30]: No, only when necessary, eh? I know, Celtic's playing tonight. You've just signed that Alex Oxlade-Chamberlain, haven't you?
[B 82:42]: He's been there for the last year. He's been there over a year now.
[A 82:45]: I thought it was only a couple of months. That's how far behind I am.
[B 82:49]: He signed last— when did he sign? I don't know, just now? August? Oh, was it? Oh God. He signed in January. Ah. A year's deal. A year's deal. They just give him a new year's contract.
[A 83:04]: Was it? Yeah, you won the last cup, didn't you?
[B 83:08]: I won the last one, won the weekend off.
[A 83:10]: You're doing pretty well for the start of this season. Not so much. That's a good point. No, I like the football. I try and keep up with a bit of it.
[B 83:23]: My favourite player years ago when I was young was Alan Shearer. I liked him. I'm from Newcastle. I loved Shearer. Shearer was brilliant. He played with Chris Sutton at Blackburn. He was— Yeah, he did.
[A 83:36]: Chris Sutton played for Celtic, sure. Yeah, Shearer was good. I liked them, Shola Myobi. He was good. He was good, yeah.
[B 83:46]: One of the best players with Newcastle I've seen ever was Faustino Asprilla. Yes, yeah. Him and Genoa were brilliant. Yeah, yeah.
[A 83:56]: I mean, I think they were— we have had some good teams, but this, this, I think this season is going to be a struggle. I know, that's why I'm a bit gutted. I'm not clutching on straws to this season, I'll tell you that.
[B 84:11]: Sold Tonali, sold Guevara, sold Isaac last year, sold Gobert to Barcelona. I know, sold about 300+ million pounds worth of players.
[A 84:21]: Yeah, and haven't even bought anyone proper yet. I know. I've bought someone actually, bought someone from Benfica.
[B 84:28]: Ah, a right-back. Yeah. The guys that own Newcastle are richer than Man City.
[A 84:34]: Can't spend it though, can we? I know. It's all this financial fair play, but it's not fair, is it?
[B 84:40]: Well, if we just sell a few of our players, I think we'd be able to spend that.
[A 84:44]: Oh, you'd like to think so, wouldn't you? But apparently not. So we'll see how this season goes. It might be that I ring you in a few months to tell you Redress's decision and we're relegated already. Oh, God. Patrick, how are you feeling after discussing all of this?
[B 85:00]: Aye, aye, I think it'll go.
[A 85:04]: Yeah, and do you feel safe to be ending the call with me? Yes, aye, it's better. Couldn't wait to speak to you. I'm glad. Is there someone you can contact for support if you need any support?
[B 85:18]: I've got a good pal, he's back in Mother Russia, he comes in quite a lot.
[A 85:22]: Oh, that's good, I'm glad. So I'm now going to quickly explain the next steps to you just so that you have a rough idea. So after this call, I'm going to go away and I'm going to neaten up because I've taken it down as notes. I'm going to write it into a full statement. Once that's done, it'll be emailed over to you, so you'll get your statement and you'll get a payment authority letter, and it's just so you can read through it, make sure you're happy with it. You'll sign the statement and the payment authority letter, and that'll get sent back to us. We'll then send it off to Redress, and you'll have to do an identification verification So it's literally a 20-second WhatsApp video call where our head solicitor and my manager joins the call with you, and you'll hold your ID up to your face and they'll say yep, and then it's done. Okay, it's really, really quick, it's in like 20 seconds and then it's done. Okay, we don't really hang about with it. No problem. Are you happy with how the next steps have been explained? Yes. Perfect. Well, that is your witness statement complete, Patrick. So I will, like I said, go away, write this up, and I will contact you when it is ready for you to read through and sign, okay?
[B 86:35]: That's brilliant, thanks, you're welcome.
[A 86:36]: Alright, thank you very much for your time and thank you for trusting me to open up to me, okay? No problem, enjoy your day. You enjoy the rest of your day too, Patrick. I'll speak to you soon. Thank you, bye-bye. Bye., `formatted_transcript` = [A 00:02]: Hi there, can I speak to Patrick Bishop? Hi Patrick, it's Leah calling from MMA Legal to do your witness statement. Is now still a good time for you?
[B 00:11]: Yes, it was.
[A 00:12]: Perfect. Before I start, I do just have to let you know that call is recorded for training and monitoring purposes, and for data protection, could you confirm your date of birth and your postcode for me please?
[B 00:25]: 10th of August 1993, postcode PSD1NH.
[A 00:28]: Amazing, thank you very much. So just before I get into the actual witness statement itself, I'm just going to ask you a couple of questions just so I know that we can still continue. Let me just get them up. Have you previously made any civil claim, criminal injuries claim, redress application, complaint, police report, inquiry statement, or claim to another scheme about any abuse received in care?
[B 00:55]: No.
[A 00:56]: No. Have you ever received any payment, apology, settlement, or decision? No. No. Okay, no worries at all. And are you comfortable and happy to continue today?
[B 01:14]: Yes, that's all.
[A 01:16]: Yeah. Do you need anyone with you or any other adjustments?
[B 01:21]: No, actually, no. I just like doing things myself.
[A 01:24]: Okay, fair enough. Do you understand that the purpose of the statement is to be sent to redress and agree that it can be used for your redress application and any supporting evidence?
[B 01:35]: Yes, I know that.
[A 01:36]: Perfect. I've created a bit of a chronology of care, so a bit of a timeline of your care settings. I would like to go through that with you first just to ensure that I'm not missing any, okay? Okay, so in 1992 I have Griff Children's Home.
[B 01:57]: Great, that's good.
[A 01:58]: Greif, sorry, that's my, that's my bad. I've got Greif Children's Home. I'm not very good at the pronunciation part. And then in 1994 I've got a Beach Avenue.
[B 02:11]: Beach Avenue was before Greif.
[A 02:14]: Before Greif, yes. Okay, um, you just bear with me. Okay, so from the care records that we've received, it only states that Greif was the first one. So are you saying that there was Beech before Greif?
[B 02:54]: No, I just can't remember, but I'm sure Beech Avenue was before Greif. But my granny died when she died, 1991, '92, so it might be right then. Okay, that's what I meant to hear.
[A 03:12]: Um, I mean, the, the records that we have do show— so it was Grieve Children's Home in 1992.
[B 03:20]: Yes.
[A 03:21]: And then returned back to your mother.
[B 03:25]: Yes.
[A 03:25]: And then back into care in April 1994, and that was into Beech Avenue.
[B 03:32]: Right. Yes, that might be right. Yes.
[A 03:34]: Okay, no problem. And I've then got, after Beach Avenue, I've got Newfield Resource Centre.
[B 03:41]: Yes, that's right.
[A 03:42]: Yes, in the Campsie unit.
[B 03:45]: Yes, that's Campsie. And so if I was in— that's in Johnstone.
[A 03:51]: Yes, I've then got Balrossie.
[B 03:54]: Yes, that's Balrossie Boys' Home, but end up— they call it Rossie Home now because it's shut.
[A 04:01]: Yes, I've then got Kibble.
[B 04:03]: Yes, that's it. I've been great. I've just messed up.
[A 04:06]: No, that's okay, don't worry. I just wanted to clarify before we continued. I would hate for us to get halfway down and then, uh, missing something.
[B 04:14]: I think quite a few, so like 5 or something.
[A 04:18]: It looks like 1, 2— yeah, it looks like 5. And then after Kibble, you were released, uh, to relatives or friends?
[B 04:29]: Yes, I stayed with my gran for a couple of months and then I got my own house.
[A 04:32]: Okay, perfect. Well, if that's all correct, then let's crack on.
[B 04:36]: Okay.
[A 04:38]: I know you'll have to excuse any of my pronunciations. I'm not the best at this.
[B 04:43]: Some things I can't pronounce.
[A 04:47]: It's that most of it is like the towns and the city names.
[B 04:51]: I'm like One of them's in Culmacolm, one of them's in Johnstone, one of them's in Bridgerweir, one of them's in Paisley, and one of them's in Hunterhall, that's in Paisley.
[A 05:02]: Yeah, well, I spent the first couple of months doing this job calling Renfrewshire, Roofrenshire. I think there was a few times I said North Ayrshire was North Asia, so, you know, we've got there now though. Okay, so I just want to let you know that you are in complete control of this meeting. You can take a break, skip a question, or ask me to reword anything. Please note that some questions can be upsetting because they do concern your care in time and its impact, okay?
[B 05:39]: Yes, I know.
[A 05:40]: So where did you grow up and who did you live with before you went into care?
[B 05:45]: I lived with my mum before I moved here. I lived with my gran, and eventually she died. I was always with my mum on and off, and then I was with my gran on and off. I was kind of, I wasn't really in an actual setting, if you know what I mean.
[A 06:02]: Yeah, just a house or a flat?
[B 06:04]: Yeah, they were flats, aye.
[A 06:06]: Flats, yeah.
[B 06:08]: Yes.
[A 06:08]: And did you have your own bedroom?
[B 06:11]: No.
[A 06:12]: Shared?
[B 06:13]: Yes.
[A 06:14]: Okay. What was the food like at home? You know, just, was it nice home-cooked meals?
[B 06:19]: No, it's kinda just my mom and that. My mom was an alcoholic, all that, so never had anything like that. So there was like sex, so no, there's nothing to eat.
[A 06:30]: Okay. And you've got— did you say this, there were 6 of you, so there was 5 siblings?
[B 06:35]: Yes, 5.
[A 06:36]: And can I ask how many brothers and how many sisters?
[B 06:40]: There's 3 brothers, 3 sisters, and me, so 7.
[A 06:46]: Okay, and there was 7 of you all together?
[B 06:50]: Yes, and we stayed in the apartment.
[A 06:53]: Okay, and who did you share the bedroom with?
[B 06:56]: Me and my brothers and I.
[A 06:59]: Okay, are you the youngest or the middle? Middle. Middle. Okay, what about school? Did you still go to school before you went into care?
[B 07:15]: I was in primary school, I was in St. Fergus, but I was hardly there. Didn't go well, no. So it was basically your mum's fate on that one, just basically. My mum was an alcoholic, mum was always in and out of jail.
[A 07:29]: Okay, that was that your father. All right, if I do go silent at any moment, it is just so I can type up these notes, okay?
[B 07:40]: That's fine.
[A 07:41]: Uh, no problem.
[B 07:43]: I didn't get high school, didn't I?
[A 07:46]: You didn't go into high school?
[B 07:48]: No, I didn't get high school.
[A 07:50]: Okay. Um, how did you come to enter into the care system?
[B 07:59]: My gran died when I was— she died when I was 10, and my mum was— she was an alcoholic. And I think my mum ended up putting us into care because my gran died, but ended up— I was kind of— I wasn't good at school, so I was going to a boys' home anyway, but me and my brother were in a care with her, so Right, okay.
[A 08:23]: So it was your mum who made the decision. Were you ever told why you were put into care?
[B 08:27]: My mum always came down. She was an alcoholic, so basically put into care because of that, because she never did any visiting much. I always stayed with my aunt and gran, and she was always throwing us out and things like that.
[A 08:37]: Right, so you weren't told, but you kind of knew?
[B 08:40]: Yes, aye. Okay. We were told the day we walked in that we were going into care.
[A 08:44]: Okay. So I know you've got 6 siblings, obviously, besides yourself, so you've got 3 brothers and 3 sisters, and you're the middle child. Were you separated from any of them in care?
[B 08:55]: Yes.
[A 08:56]: How many?
[B 08:57]: From all—
[A 08:58]: —from all of them?
[B 09:00]: Yes, me and my brother Kevin here, we were not eh— be charmed if there was another one that I was separated to but it wasn't the case. We were 10 or something.
[A 09:14]: Okay. And did you say how old were you when you first entered care? Did you say about 10? Kind of taking it over, yes, sorry. Yeah, and how did you feel at the time of first entering care? You know, what were your first thoughts, if you can remember anything?
[B 09:30]: I don't know actually how I felt, because I was quite young, you know what I mean? So sometimes when you're young, you don't tend to think about it. You kind of must feel like brothers and sisters and things like that, but you never really—
[A 09:41]: You never really thought about how you felt?
[B 09:44]: Nah, it's kind of when you're that young, you don't really think about it. No, I'm just so sad because my gran died, and if she didn't die, I don't think I'd be around here, to be honest with you.
[A 10:00]: Oh, bless. Were you very close with your gran?
[B 10:04]: I was very close to her. She was kind of— she was always there when she had cancer, so she passed away. So kind of, that was That's from my wee staffies cottoning up.
[A 10:17]: Bless you. Is there anything important about your childhood health, any learning needs, any vulnerability that should be recorded for redress?
[B 10:27]: No, I had ADHD when I was young.
[A 10:32]: Okay, I'll jot that down. Okay, so I'm now going to move on to the next section, and what I'm going to do in this section is I'm going to ask you a multitude of questions but for each care setting one by one, okay? Yes. So I know that there'll be some things that pop up where you're like, oh, that happened in that one as well, but I need to make sure I keep it chronological for when it gets sent to redress, okay? Okay. Perfect. So I'm going to start with Gryfe Children's Home. So from records, I can see that you entered there on the 12th of February 1992. Can I ask what kind of setting it was? So was it a house? Was it like a There was two houses, so there was two houses, different houses. Two houses. And which one were you in? Was there any name? Did it look—
[B 11:21]: No, just, just both of them are called the Grange. There was two different ones. There was a big house and then there was a wee one next to it, a wee cottage.
[A 11:29]: Okay. And which one were you in? The big house?
[B 11:31]: Yes.
[A 11:33]: Okay. And how many floors was it, can you remember? There's only 2 floors.
[B 11:43]: It's quite a long, quite long at the back. I think it's still there, I'm not sure.
[A 11:52]: Potentially. Some of them haven't really shut down, some of them have kind of kept the building but changed what it's used for.
[B 11:58]: I know Paul Rossi shut down, so that's why I got moved, because it's coming under LSD building, so they moved us up.
[A 12:03]: Right, yeah. So what was the ordinary daily life like in Greif?
[B 12:12]: It was kind of, because you're young, it was kind of, I don't know, it was kind of, there wasn't any real set and rigid rules, so you just had to exist there and adapt.
[A 12:20]: Yeah, so what about the actual, so did you have your own bedroom here?
[B 12:25]: In Greif? I don't know, I can't remember. Okay, that's okay. Kinda maybe, I think, but I can't remember the Greif that much because I was that young.
[A 12:33]: That's okay, I'll just— we'll take down what we can remember, and that's absolutely fine. What about toiletries? Can you remember if you were provided with shower gel, toothpaste?
[B 12:45]: No, I don't remember. Don't remember.
[A 12:47]: What about the food? Was the food okay?
[B 12:50]: I don't actually remember what I ate.
[A 12:51]: That's okay, I'm just literally going to list off some things, and if you can't remember, just say no, okay? Okay. What about school? Did you still go to school while in this setting?
[B 13:02]: Yes, when I was in the group, I was still going to Mr Patrick Bishop's for a couple of months.
[A 13:08]: Okay. What about clothing? Did you get provided any clothes there?
[B 13:14]: I don't actually. I can't remember.
[A 13:17]: Sorry about that. That's all right, don't worry. What about contact with family? Did you still see your mum? No. And was that your decision, her decision, or?
[B 13:29]: It was probably her because she was an alcoholic, you know. Okay. I just, you know, that young, I can't even remember anything about that one.
[A 13:36]: Well, I can't remember what I had for breakfast yesterday, so it's all right.
[B 13:40]: And I can.
[A 13:46]: Okay, what about the staff? What were the staff like?
[B 13:51]: Some of them were all right and some of them were just not all right. You always get that in homes. There's always a mixture, there's always ones that's alright, there's always ones that's not alright.
[A 14:00]: Okay, always just a bit of a mixture of, you know, there's always going to be one or two.
[B 14:04]: Mixture, mixture. Mixture of nice people and mixture of assholes, basically. Fair enough.
[A 14:11]: What about the kids, the other children there, were they alright with you? Did you get along?
[B 14:16]: I can't remember, Mr Patrick Bishop. I can't remember any of them. I think I was only in there for a bit. I think it was the last few months I was in there.
[A 14:23]: I think from what I could see Actually, let me just have a little look.
[B 14:28]: Maybe a bit over 6 months, maybe even more than that.
[A 14:30]: From February until August. Oh, well, no, it's a couple of months.
[B 14:35]: Yeah, a couple of months.
[A 14:36]: Yeah. What about any rules? Were there any particular strict rules that you can remember? No, I can't remember that. Any punishments?
[B 14:46]: Ah, there was punishments. You were thrown in your room and locked in your room and things like that.
[A 14:48]: You would be thrown in your room and locked in? Yes, I— okay, that's what they used to—
[B 14:55]: that's— that happened in quite a lot of homes when I was young. You used to get locked in your rooms and all that, and you were bad and all that.
[A 15:00]: I have heard that from a couple of people, to be fair.
[B 15:04]: It's quite a lot of the bastards used to hit you and all that.
[A 15:07]: Did they hit you in Greif? No. No? Okay. Um, did anything happen in Greif that you would now as an adult consider to be abuse, neglect, or harmful?
[B 15:19]: Just get locked in a room, things like that. I think that's ample. Okay. And grabbed and threw about.
[A 15:26]: That's probably the same as physical abuse, I'd say. Yeah, absolutely. How did it make you feel? You know, like at the time, like when you were being locked in your room, how would you feel?
[B 15:39]: You feel bad when they do that because you normally used to be locked up. It's like imprisonment. Especially when you're that lucky, you're only 10 years old, you go, ah, what's going on?
[A 15:48]: Yeah, absolutely. Um, was it all of the staff that were involved, only a particular few?
[B 15:55]: There's only a couple. It's certainly— I've noticed that, and I noticed that in the buy homes, isn't it? You always get ones that are brand new, you always get ones that are just arseholes, and you always get ones that shouldn't have been at home because you've been in jail.
[A 16:09]: Yeah, okay. Can you give me one clear example of this occurrence? So where and when did it occur? You know, what happened before?
[B 16:33]: Just give a You were told to do something, you never done it, and you used to be grabbed and threw in your room and all that, and strangled.
[A 16:40]: And what kind of thing would you do for that to be the punishment? I just can't remember that, to be honest. That's okay, that's okay.
[B 16:49]: Too young, you know, a 10-year-old, you know.
[A 16:50]: Yeah, yeah, of course. Did it happen often? Was it quite a regular occurrence?
[B 16:55]: Yes, it was often. Hang on, Grace, I'm just gonna spanner the hands. They just, I don't think they were trained right to start with to actually deal with people. The young ones are just, I think they just, we'll just put them in the group.
[A 17:08]: Yes, and what about, did it ever become worse or change or was it kind of just the same thing over and over? Same thing over and over.
[B 17:17]: You always knew when you turned the page or turned around you were getting locked in a room.
[A 17:22]: What about when you were locked in your room, were you still, were you given any food or water?
[B 17:29]: No, they used to open the door but they're not bringing your dinner.
[A 17:33]: Would you have to eat your dinner in the room or were you allowed to go and eat with everyone else? They used to bring up dinner.
[B 17:39]: There wasn't a toilet in the room either, to be honest with you.
[A 17:42]: Okay.
[B 17:45]: I remember that much.
[A 17:46]: Yeah, so I know it sounds a bit— I know it can be a bit hard to talk about, but with there being no toilet, would you have an accident while you were in there?
[B 17:56]: Aye, just no choice. You either piss yourself or you shake yourself or you push the toilet or something. Yeah. There's no choice when you're locked in a room. It's just, it happened quite a lot back in the day.
[A 18:07]: Would you ask to go to the toilet or were you not able to?
[B 18:10]: It's extremely hard to go. You just get knocked. It's just getting older.
[A 18:14]: Okay. Okay, what immediate effects came from this kind of experience? Was there any pain or injury, any fear, shame, sleep problems, bedwetting, any running away? Yes, that was all.
[B 18:35]: That was all the same. I used to wet your bed, used to run away, used to get fear. Something— that's how you used to run away, because you were feared. Yeah. Probably. You'll have heard that a lot, actually, and been involved in care, you probably— that's where a lot of people run away because they've been wet in the bed.
[A 18:52]: Yeah. And I'm sorry to ask, but would you wet the bed in Greif? Yes. Yeah. And what would happen if you wet the bed? Were you given any, you know, any comfort? Were you given any—? No.
[B 19:04]: Certain staff were alright, certain ones weren't.
[A 19:09]: So would they, like, say, change your sheets?
[B 19:11]: Yes, some of them are all right. So you'll probably hear about a lot. Some of them are already in certain homes. Some of them— it happens in other homes. You always meet nice people and then you meet assholes.
[A 19:20]: Yeah, happens absolutely everywhere. I mean, it's just—
[B 19:23]: you never really— you never got home, you met all nice people.
[A 19:27]: Never happens. You never get a full night's sleep.
[B 19:30]: Right. Okay. I don't know, sometimes you wish for it, but it wasn't gonna happen, so you just had to go. That's when you're 10-year-old, I mean.
[A 19:43]: So yeah, absolutely, absolutely. Um, did this happen to anyone else, or did you ever— did anyone else ever witness this happening to you, you know, being locked in that room?
[B 19:55]: No, I just do what I say. People, I mean, there's people who probably witnessed it happening to me and all, but yeah, you're a lot young, you can't remember, but it did happen to other people. Used to happen to a lot of people in there.
[A 20:10]: Yeah, of course.
[B 20:13]: That was one of the worst ones.
[A 20:15]: Fife was the worst one? One of them, aye. Okay. And when you say you would be kind of, you know, grabbed or thrown into your room, was there ever any bruises, any handprints?
[B 20:32]: Yes, I was always bruised when they grabbed me and hit me and things like that. It always happened. Okay. You're 10, you're up there, back that long, you can remember certain things but you can't remember it all.
[A 20:44]: Yeah, of course. And did you ever tell anyone or try and get any help because of that?
[B 20:49]: Yeah, I used to tell the night staff and all that, but when you're that young, you don't think they'll believe you when you've been in a home. They just shy me about or just ignore you. Yeah, even the nice ones, they used to say, right, I may borrow and just walk away and things like that. So, okay, you end up going like this, you end up seeing the hank of their arseholes. Yeah, yeah, because they used to make you— even if you made a complaint, you just get ignored because you're that young. Okay.
[A 21:27]: So that is everything for Greif. Yes. So I'm now going to move on to Beech Avenue. So I'm going to ask the same question again. What was Beech Avenue? Was it a home? Was it a residential school? It was just—
[B 21:40]: it was like two houses knocked into one. Just a home. It was just like two normal houses and they knocked it through and they won us.
[A 21:48]: Okay. And can you remember how many floors were in this house? 2 floors. And where was your bedroom? Top floor. Okay. Did you have your own bedroom or shared? Own bedroom. Own bedroom.
[B 22:07]: I think there was about 10 people in all or something.
[A 22:10]: In the home? Yes. Okay. What about the toilets? You know, was there— were they shared? Were the showers shared? Well, they're shared toilets, yes. Shared toilets, okay.
[B 22:22]: There's a couple of them, there's a couple on the top, one on the bottom.
[A 22:28]: Okay, no problem. Okay. And what about the food here?
[B 22:46]: It was actually all right, but you can't really remember much of it. Yeah, you're still going to school, you're in there, so you're new to the school, you know what I mean?
[A 23:02]: What about, would you like eat dinner together or eat breakfast together? Yes, you used to do that. Okay.
[B 23:13]: That was actually, Beech Avenue was actually the best one.
[A 23:15]: It was the best one?
[B 23:17]: Yes.
[A 23:20]: Okay. What about hygiene-wise? Was there any toiletries provided?
[B 23:27]: I just cannot remember that, to be honest with you. I just cannot remember, too young. So I just actually liked the home, I thought it was quite good.
[A 23:35]: Yeah, no, that's absolutely fine. What about clothing? Did you go with the clothing that you had from home or were you provided new?
[B 23:42]: Covenants I came to home, right? Yeah. I can't actually remember getting any clues in there. I don't think I was in there that long either.
[A 23:51]: Let me have a little look and see. Yeah, Beach Avenue was about 2 months.
[B 23:57]: It wasn't that long. Okay. Because I left there and they put me on Newfield.
[A 24:02]: Yes, I've got Newfield. That's the next one, just for this one. What about contact with family? Was there still no contact?
[B 24:10]: No, no contact, no.
[A 24:11]: Okay, and what about the staff? What were they like?
[B 24:15]: Actually, it was a guy, a Mr Rankin, and his wife. They owned a fruit stall next to Bell Street. They were actually, him and his wife were actually buried inside.
[A 24:27]: Okay, okay, cool, got that. And what about the other children? Were they okay? Yes, I know someone in from Cherwell, so yes, they were actually all right. You know some of the names? Yeah, yes I do. Can you give me just a couple? It just really helps to solidify the statement is all. There was Elizabeth Campbell.
[B 24:50]: Yeah. Sharon McAllister. Yeah. That was two. And then my brother Kevin, he was in there too.
[A 24:58]: Your brother Kevin was in there too. Is he an older brother? Younger, okay. He's youngest. Youngest, okay, got that. Did anything happen here that you would now consider abuse, neglect, or harmful as an adult? No. No, okay. And I know the question is, what was different about this placement compared with the others? I know you said it was the best one. What made it the best one?
[B 25:28]: The staff are actually very nice. The husband— there was a husband and wife that owned the fruiters as well, but they ran that. So I don't know if you— I can't remember, but I knew Mr Rankin. He used to take us to the fruiters. And Mr— who, sorry? His name is Mr Rankin. I can't remember his first name. The fruiters in that, in Welshgate, were just along the way where I stayed in Paisley. So there's something called Paisley. On the fruiters, and he used to take the fruiters and that, and you just used to help yourself. I remember to see the shed and I just thought—
[A 26:00]: Okay, I'm glad that there was at least, you know, one place that was safe for you.
[B 26:04]: That was the only one, aye. Oh, bless you.
[A 26:08]: I'm going to move on now to Newfield. So I can see that you were there for about 6 months as well. Yes. What was Newfield in a sense of, was it a house?
[B 26:20]: It was not, it was units. There was like 4 or 5 different units because it was a residential home for boys and girls. It was a residential, okay, boys and girls, plus the school was inside.
[A 26:37]: Okay, and how many people were there to a unit? Can you remember it all?
[B 26:45]: That's okay. I'd say 6 plus, wasn't it?
[A 26:48]: Yeah. So we'll go with like just 6 or more to a unit, and you said there was about 4 or 5 units? Yes, there was.
[B 27:00]: They were named after islands: Campsie, South, Iona.
[A 27:06]: They were named after islands. And I've got you down as being in the Campsie unit, is that right? Yes, I was in Campsie and South. Campsie and South? No. Okay. Okay, and what about the units? What did they look like? You know, was there a kitchen, dining room?
[B 27:27]: There was a kitchen, dining room, yes. Couches. Just looked like—
[A 27:31]: the units kind of looked like a house, you know what I mean? Okay. What about your bedroom? Did you have your own bedroom or did you share? I had my own bedroom, yes. Own bedroom. And what about bathrooms?
[B 27:45]: Yes, there was shared bathrooms, yes, for the residents.
[A 27:49]: And what about showers? Was there shared showers? Eh, can't remember, but I know there was baths. I remember that back then. Were they shared baths, so kind of everyone would take it in turns to use the baths? Yes. Okay. What about routines? Was there any specific kind of bathing routine, you know, was it you have to bath in the morning and night, or? No, not really. No, no.
[B 28:10]: Okay, I think it was kind of your choice, if you know what I mean.
[A 28:15]: Yeah, okay. You didn't have a choice? Oh, you had a choice?
[B 28:20]: It was up to you, but nobody ever said to you, go for a shower in the bathroom every day, which I think you should have.
[A 28:26]: Yeah, okay. Um, what about the food?
[B 28:34]: I think it's actually all right, as I can remember, but I cannae remember that much, darling.
[A 28:38]: Yeah, again, it's just one of them.
[B 28:41]: Right.
[A 28:47]: And what about toiletries? Can you remember being provided shower gel, toothpaste, toothbrush? No, I cannae, no. Is that that you can't remember, you weren't given them? I cannae remember. Okay, no, that's okay. I just wanted to clarify that I didn't get that any mistaken. No, I can't remember.
[B 29:05]: Then I got to be about older. I know of it, but no, I can't remember that, no.
[A 29:09]: Okay, no problem at all. And what about contact with family? Was there still no contact?
[B 29:14]: Eh, I don't think anybody ever came to see me in the tube, no.
[A 29:18]: Okay. What about the staff? What were the staff like in this place? Half and half.
[B 29:23]: Half of them were alright, half of them were arseholes. Okay.
[A 29:27]: I don't know what I need to put. No, no, say what you need to say, honestly. There's no— You're all right?
[B 29:34]: Some of them are all right, some of them were just—
[A 29:36]: shouldn't have been there, if you know what I mean. What about the other children there? Eh, it's kind of—
[B 29:42]: some of them are all right, some of them aren't. Kinda, they've probably seen this, they've probably seen the same as me. He was all right, he wasn't.
[A 29:49]: Yeah, well, you're never going to get along with everyone. That's it, kinda.
[B 29:53]: You don't know them, so yeah, you go, ah, fuck you.
[A 29:57]: Yeah. What about any rules? Was there any rules that you can remember from here? No. What about any punishments?
[B 30:08]: I used to get locked in your room and battered and all that in there. I didn't like that place at all.
[A 30:13]: So they would take you to your room?
[B 30:16]: Some of the staff used to hit you and things like that and throw you in your room and things like that.
[A 30:23]: Okay. So I know you've just said that, but I'll ask the same question again. Did anything happen there that as an adult you now consider to be abuse, neglect, or harmful? Yes. And how would you label that?
[B 30:37]: Physical abuse, getting hot and bothered and clearing your room and locked in your room. I haven't done that. I just didn't like the place at all. I just couldn't stand it.
[A 30:49]: Okay.
[B 30:51]: And you've made a complaint, tell staff, as I said to you, you just get knocked. They just ignore you.
[A 31:01]: And who was responsible for the abuse, the physical abuse? Yeah, the staff. The staff. And was there any, you know, was it just a particular set of staff or was it kind of all of them?
[B 31:11]: No, just this kind of, as I said to you, some of them are alright, some of them on me. Yeah, you know, it's not in order. You probably notice that in all your claims you're dealing with someone. A lot of people, some of the staff they like, and some of them they're just no.
[A 31:25]: Yeah. So can you give me one clear example of a time when you were physically abused? What happened beforehand, what happened during, and what happened after?
[B 31:37]: But it's just, just, I can't even remember what happened before that. I remember getting hot grabbed and threw my room and things up.
[A 31:46]: So can you remember where it happened? You know, was it in a communal area?
[B 31:50]: It was in a— no, it wasn't in a communal area, it was in a private bit.
[A 31:54]: In a private what, sorry? Just in a private bit. In a private bit of the unit. And so what did the member of staff do?
[B 32:07]: They actually just grabbed me and And actually punched me and actually threw me on the bed, then locked the door.
[A 32:16]: Did he physically hurt you apart from grabbing you?
[B 32:20]: Yes, he actually whacked me. He actually punched me.
[A 32:27]: And where did that hit? At my face. Okay, and was there a mark after, I'm assuming? Yes, I suppose. And then he locked you in your room? Yes. And how long were you left for?
[B 32:43]: Yeah, a good few hours.
[A 32:47]: And can you remember what happened when you were let out of your room?
[B 32:51]: I was just like, my roommate, quite a nice staff actually, what happened to your face? I said he whacked me, and then all of a sudden, and get caught up a bit, I fail. That's what they used to say. Obviously, a young lady and they're adults, they've got to believe they're adults.
[A 33:09]: Yeah, that's what happens. Okay, now how often did this happen?
[B 33:20]: A couple of times.
[A 33:23]: But it wasn't a regular occurrence?
[B 33:26]: No, it's just Couple of times with certain staff, yes.
[A 33:29]: And did it ever change or become worse?
[B 33:33]: No, not really, no. Just kind of the same people all the time. They just used to hit me and grab me and throw me in the room. Never liked the place, never liked Newfield at all.
[A 33:44]: Okay. Okay. And what was the immediate effect from this? You know, was there still, was there any bedwetting, sleep problems?
[B 33:54]: You're bedwetting, you don't want to go to sleep and then this happens to you. You lie awake all night thinking you've got to clean the hickey and all that as well. Yeah. It's kind of one of the places I like to forget.
[A 34:10]: I just don't like that at all. Yeah, absolutely understandable. Just going to ask really quick, just like I asked with the old one, in Newfield, what were the staff like when you did wet the bed?
[B 34:23]: Yes, some, as I said, some of them used to change it, some of them didn't bother at all.
[A 34:27]: And the ones that didn't bother, was that left to you to deal with? Yes. Okay, and was that so, for example, you would have to change your own bedsheets or go for a quick bath, clean off? Have to go and do it yourself, yes. Okay, and some would help and some just wouldn't? Some of them were alright, some of them Okay, um, did the same thing happen to anyone else, or did you ever witness anything?
[B 35:02]: Yeah, a few people in here now. You've witnessed it? You've not seen it happening?
[A 35:11]: And would other people have seen it happening to you? Yes. Okay. Did you tell anyone what was happening?
[B 35:22]: Yes, I told other members of staff, but as I said to you, when you're that young, they don't believe you. Actually, they don't think I'm as bad as much as you do, you know.
[A 35:38]: And what was different about this care placement compared to the others? Just, just, I don't know what it was.
[B 35:45]: I just, I couldn't take that. I just didn't like it. I couldn't take the voice at all. I just couldn't make it. Some homes you mustn't go around, some homes you don't.
[A 35:55]: Yeah, absolutely. Okay, I'm now going to move on to Balrossie. So just for your knowledge, there is only 2 placements left, so we're going to do Balrossie now and then we'll do Kibble, and then that is everything for the in-depth of each placement, okay? Okay, would you like to take a break at all, or you're happy to continue?
[B 36:13]: No, Marie, I've got a can.
[A 36:15]: Perfect. What type of setting was Balrossie? Was it a residential school or a house?
[B 36:22]: A residential de-listed school. It was— there was what, 1, 2, 3— I think it was like 1, 2, 3, 5 houses. It's actually turned into flats now. It's in Kilmacomb, and Some of the flats are worth a fortune.
[A 36:40]: Yeah, and how long were you in there for? I believe that looks like a year and a half, 2 years maybe. Looks like you were there for about 1, 2— I'm trying to work out— 2 years minus 1 month, right?
[B 36:54]: About 23 months, that's it. Yes, yeah, I remember that because I ain't got no memorable losses because I remember talking to a couple of police officers and they said it was getting renovated on the flats.
[A 37:09]: Wow, okay.
[B 37:11]: And it was a lassie building, so they didn't understand that.
[A 37:14]: Yeah, so again, kind of like what with the rest, what was your daily life? So what was the actual accommodation like? Did you have your own bedroom? No, it was dormitories. Okay, and how many did you share with? 4. And were they 4 other males? Yeah. Yes, it was just boys. Yes. Okay, no problem. I just have to cheque just because sometimes it can be mixed. What about bathroom-wise?
[B 37:51]: It was just a 1-bed shared bathroom.
[A 37:53]: Yes. Was that just shared between the 4 of you in the dormitory, or was it shared between everyone?
[B 37:59]: There was 30 people in there. There was 30 of you? In the one floor, yes. It was shared between us all. Okay.
[A 38:08]: Which I didn't agree with that either. Yeah. Were there showers, baths?
[B 38:13]: There was just showers and urinals and sinks.
[A 38:17]: There wasn't any baths, no. Okay. What about any routines? Was there any specific routines that they kept you in?
[B 38:26]: No, not really. She used to tell you in the morning, \"I'm going to shower. If you want a shower, go out.\" Okay.
[A 38:32]: What about your school? Did you still do schoolwork? School was in Neeples. Okay, it was in there.
[B 38:38]: It was a boys' school, yes. You had to go to school.
[A 38:43]: Okay. What about the food? Can you remember anything about the food?
[B 38:47]: Food was actually quite good, actually. She used to take me, she used to get your dinner. You used to get your breakfast in your dormitory. Okay. And lunchtime there was a big canteen for everybody in the full home. And then at tea time you used to bring your dinner, and then at supper time you bring your dinner.
[A 39:11]: Okay. And were you given like a choice with the food? Was there options, or was it just kind of whatever was given you had to eat?
[B 39:19]: There was kind of breakfast options when you went into the big canteen on time, you'd get up to choice options.
[A 39:26]: Okay.
[B 39:27]: Nighttime and suppertime, suppertime used to get— they used to— that was a good thing about suppertime in Bullrocks. You used to go shopping with the staff. They used to take the boys shopping and you could pick which you liked, if you know what I mean.
[A 39:41]: Oh right, okay.
[B 39:43]: That was quite good. Yeah. Back then it was unheard of. So they used to— we used to go shopping then, but I think that was even just take you for an hour or two or something.
[A 39:55]: So you would go shopping with the staff for the food?
[B 39:58]: For supper time, just no for dinners and lunches, no, just late at night. Used to be yourself at about 7, 8 o'clock. They used to take you shopping, you pick what you wanted.
[A 40:10]: Nice, okay.
[B 40:12]: There was like 12 people in there, 12 or 16 around the dormitory, so you had to— they couldn't exactly get everybody a bit of activity, you know what I mean?
[A 40:22]: Yeah, understandable.
[B 40:24]: Back then, you're young, it was— when you're young boys, it was like hot dogs and burgers, chips. That was the main thing.
[A 40:32]: Yeah. Okay, and how was— what was the staff like in there? Was it half and half?
[B 40:45]: Some of them were alright, some of them weren't.
[A 40:47]: Yeah, just the same as before. Ah, yeah, it's kind of—
[B 40:51]: some of them are nice, very nice actually, some of them are, and some of them are just assholes, basically.
[A 40:58]: Yeah, fair enough.
[B 40:59]: Keep saying that about people, you know.
[A 41:03]: No, you're all right. I'd rather you were honest. What about the other children? Did you get along with them?
[B 41:10]: Eh, half and half. Some of them not. Some of them I didn't know. You've been in a dorm before. The 4Es used to stick together, if you know what I mean. Yeah. And then there's 4 and there's 4. You're stuck between the 4Es, if you know what I mean.
[A 41:26]: Yeah, so you kind of had no real choice but to try and get along.
[B 41:29]: Well, you kept together because it was actually just, it was just a joke, to be honest with you. I didn't understand it. So it was like 40 hours in a room, we go in, well, you tried to go in, but you didn't get a choice. You were in a room and they used to just, when you're in here, that's it. Yeah. And then there was their boys in another room you used to like, and then there were boys in another room you didn't like. So they could make it that way, it's not as if they could say like you didn't get in there. Yeah, absolutely. You'd love to chew it, chew your end, if you know what I mean.
[A 42:00]: Yes, of course. Were there any rules in Balrostie that you can remember? No, no. And what about any punishments? Ah, there was punishments.
[B 42:12]: I used to get locked in your room and a few of the guys in there that I still know who they are, they used to hit you and throw you about and lock you in your room and all that, didn't they? A lot of them in that Balrossie are just going to like them.
[A 42:25]: The worst thing about Balrossie was the teachers were the worst. Really? Okay, we'll get into that in a— I'm just— because I'm going to pop that into the other box in our note sheet, which is about the abuse. So I would ask, you know, did anything happen there that you would now consider abuse to be? Sexual, physical, emotional, or neglect? Which of those would you say happened in Balrossie?
[B 42:45]: Physical and neglect. Because there was a few of them that used to hit you and throw your boot and batter you and lock you in your room. And the teachers, some of the teachers that used to go, they were worse than the actual staff you dealt with when you were in your dorm. Yeah, you can actually handle that. Yeah, I can basically, you can actually handle your heat even though you have a really cold kidney. You know what I'm saying? Yeah. You'd love to bump into them outside.
[A 43:17]: Right, yes. Can you give me one clear example, so one clear time where this physical abuse and neglect happened?
[B 43:25]: Happened a few times in there. A few times?
[A 43:27]: Can you give me like one really key one that you'll always remember?
[B 43:32]: I was in the shower and I was refusing to go to school to get a shower and the guy just bounced my knee straight up the tiles in the shower. And actually just battered me and then told me get a shower and just walked up.
[A 43:45]: And was that a teacher or a staff member?
[B 43:48]: That was a staff member.
[A 43:49]: And did you say you hit your head off the tiles?
[B 43:52]: Yes, both my heels right off the tiles in the shower and told me get a shower on that. Then I was refusing to go to school and get a shower. I remember that, and I didn't actually know the guy's name.
[A 44:02]: So what was his name?
[B 44:05]: Derek. I can't remember his second name.
[A 44:07]: Derek. That's okay, it's good.
[B 44:09]: He bounced my head right off the tiles in the shower and told me I'd get a washing or that.
[A 44:16]: He told you you would get a lashing? A wash.
[B 44:19]: A wash. A lash.
[A 44:20]: A wash. Okay. Yes. And did he do anything else other than bounce your head off the shower tiles?
[B 44:28]: I just grabbed me before, told me that Yeah, I showed up, we were going to school.
[A 44:34]: Okay. Can I ask when this happened? Were you in the— was it in the shower room? Yes. And were you clothed?
[B 44:42]: Yeah, just my pyjama bottoms on. Okay. I remember it well.
[A 44:50]: It might sound silly, but for the, you know, the— not the truthfulness, but for the redress to really understand this, can you remember what, even anything about the pyjama bottoms? You know what colour they were? They were blue. Did they have any patterns? No, just blue. Okay, no problem. And what happened after that? You know, was the bruising— was there any marks?
[B 45:15]: Ah, there was bruising and fear and things like that. I just got a shower and get ready and went to school because I didn't know how to deal with the guy again because he was just— he was a moron, just evil.
[A 45:34]: Mm-hmm. Okay. How often would this happen? Was it, you know, was the abuse a daily thing, or, you know, every now and then a thing? Every now and then, yes. Every now and then, okay. And did it ever change or get worse?
[B 45:51]: It changed for the staff. It wasn't the same staff. It was different staff at times, aye. Okay. Okay. The only thing I liked about Bullrossie was the food. That was it.
[A 46:09]: Would you say the food was better than any other care setting?
[B 46:13]: Eh, no. Okay. Because I've not got to the last one yet.
[A 46:19]: Okay, go on then. I can't wait to hear about this full English breakfast.
[B 46:24]: That was one of them. Kemble was the best one.
[A 46:27]: Was it?
[B 46:28]: Even though people say, even though a lot of people have bad things to say about it.
[A 46:33]: Okay, so what immediate effects did you experience while in Balrossie? So, you know, again, pain, injury, fear, shame, sleep problems, bedwetting? Yes, all. All of it?
[B 46:44]: I couldn't wait to get out. I just hated the place.
[A 46:48]: And what about And with, am I on Balrossie? Yes, Balrossie. What about with Balrossie with the bedwetting?
[B 46:55]: Yes, I used to do that quite a lot, yes.
[A 46:57]: And what would happen in this institute for that? You know, were the staff helpful? Were they not?
[B 47:02]: No, you had to do it yourself because it was a dormitory. That's what dormitories were like. You had to change all your own beds and things like that.
[A 47:11]: Was there ever any comfort from staff?
[B 47:13]: You know, \"Oh, it's okay.\" No, yeah, some of them were alright, as I said to you. Yeah, some of them are nice and some of them— you see, you probably notice that yourself with people when you do interviews. People probably tell you some of the staff are brand new, some of them are mummin'. You'll probably notice that a lot.
[A 47:27]: Yeah, and it's always the bad ones that people remember the names of, never the good ones. Well, I say good ones, I say good ones, but you know, I remember a lot of the names of the good ones that I like. Can you give me some of the names that you remember?
[B 47:44]: I can remember last names, I can't remember first names.
[A 47:46]: First names is perfectly fine.
[B 47:48]: One of the good ones when I was in Bulrushy was a guy called Jimmy McWilliams. Okay, he stayed in Johnstone. He was a very nice man because he ended up coming to Kibble. Okay, another guy called Thomas Shorty, he was, he was a mate in Bulrushy. He was brand new, he came to Kibble as well. He came to He ended up in my night shift in Kibble as well. Oh God. You end up remembering half of them and then you go, ah, that's her second name, you kind of remember.
[A 48:21]: Yeah, what about, apart from Derek, can you remember any of the other bad staff members' names?
[B 48:27]: Yes, there was Charles Horne. He was a teacher. Yes, Charles Horne. Yep. And Thomas McCallum, he was, they were the head, they were two of the head teachers in the place. They were They were famous for hitting people in Bullrossie. I remember the two of them well. I don't know if they're still alive or not, but they were two— Thomas McCallum and Cheryl Thorne. Cheryl Thorne was the headteacher in the school. Thomas McCallum was the headman.
[A 48:57]: And they were the ones who were quite well known for hitting people? Yes. Did they ever hit you? Yes.
[B 49:07]: They were two main man in Cabell, Bull Roche. You probably hear the names quite a lot if you're dealing with people from Bull Roche.
[A 49:15]: We do see a lot of names constantly popping up, yeah.
[B 49:19]: If you're dealing with people from Bull Roche, they were two main mans.
[A 49:24]: Yeah. Did you ever tell anyone what was happening in this one?
[B 49:29]: Yes, but they're the head teachers and things like that, so you're not going to believe them. Used to tell your kids, you used to tell your staff, you used to get ding dong, ding dong. Yeah, just to get knocked, because they were the head teachers. They were the teachers in Morrosey, they were the worst. Apart from that guy, I can't remember his second name. I know he's staying in Wrentham next to me just now, but I can't remember. Okay.
[A 50:01]: So now let's move on to Kibble, shall we? So I have— is there anything else you want to say about Balrossie? No. No? Okay.
[B 50:10]: I'm glad it's shut. Yeah. So we just go through the other 3.
[A 50:18]: Okay, so let's move on to Kibble. So I have you being down in Kibble from 1997 to 1998? Yes. What was Kibble? Was it a residential school? Was it a house?
[B 50:35]: Boys' school, yes, residential.
[A 50:44]: Okay. And again, what was it like? Did you have your own room? Yes, I had my own room in Kibble, yes. Own room, okay. Was it a big house that you stayed in?
[B 50:56]: It is flat units, it was like dormitory units, 4 separate units of us in Kibble.
[A 51:05]: Okay, 4 separate units. What about routines, was there any particular routines there that you can really remember?
[B 51:11]: Yes, you had to be getting a minute to try to get on the showers.
[A 51:15]: Sorry, could you say that again for me? I'm just getting a bathroom. Oh, no problem.
[B 51:22]: I had a wee bit of tea and a couple of Weetabix. Couple of Weetabix, that's all. You had to get up in the morning, you got to shovel and all that and things like that.
[A 51:29]: Was there a specific time you had to wake up there?
[B 51:32]: I guess you had to go to school because the school was in the place.
[A 51:36]: So what time would you wake up if you can remember?
[B 51:39]: Eh, half 7, quarter to 8 roughly.
[A 51:42]: Yeah, okay. So I had to be at school for 9.
[B 51:45]: Then you had your breakfast and you had to get a shovel and things like that.
[A 51:54]: Okay, did you have a school uniform? Just your own clothing. Own clothing, okay. And were you ever provided any clothing?
[B 52:02]: Yes, you used to get a bus ticket. Yeah, yeah, pretty cool. Like a grant? I used to get a grant in there. Yeah. I can't remember the names. I know the names, but I can't remember what they're called. They used to take you shopping and that.
[A 52:20]: Were you allowed to buy kind of with that grant whatever clothing that you wanted, or was there kind of rules surrounding it?
[B 52:26]: No, you could buy as long as it wasn't football clothes. You could buy what you wanted if you wanted.
[A 52:36]: Okay. What about the food in this one? Could be nice, yes. Yeah, were you given choice?
[B 52:45]: Yes, very good choice.
[A 52:52]: Okay, did you eat meals together? Yes.
[B 52:58]: Where? Okay.
[A 53:08]: Um, what about the schoolwork there? Was the school okay? Yeah, yes, it was quite fine.
[B 53:14]: It was only a class and things like that. It was actually all right.
[A 53:17]: Okay. And any contact with family?
[B 53:22]: Yeah, I think sometimes my mom phoned, but she used to phone and she was drunk, and I used to tell the staff, don't answer her. But no, I don't think— did anybody ever come see me in Liverpool? I don't think they did. I never really had much contact with family, and I used to go and see my gran and that, and my other gran, when I was in Kibble. Used to go for day visits, and just used to— Kibble was just along from my house at the time. Okay. Still there, fair enough.
[A 53:49]: Yeah. What about the staff? Was it just, again, half and half?
[B 53:54]: Yes, it's half and half, but most of them are actually alright now.
[A 54:00]: Okay, what about the other children?
[B 54:03]: Kinda, you like some of them, you don't like some of them.
[A 54:11]: Okay, and was there any rules?
[B 54:19]: Eh, no, not really. There used to kinda, there was a few that I asked could you bring her in, but nah, used to, had certain rules but not many, no. And what about any punishment?
[A 54:30]: No, that's kind of—
[B 54:31]: actually, kibble was actually all right, even though you've probably heard a lot about it. I actually liked it.
[A 54:36]: Well, people had different experiences, you know. There's always going to be that people might say that, um, they had the best time in Ballarat, but it wasn't for you. It was just, you know, it's just all different, isn't it?
[B 54:50]: I think that I actually wanted once Last time Paisley and Kibble was always known as a place that people didn't like to go. I actually liked it.
[A 54:58]: Yeah, so there was no punishments, but was there anything that happened that you would now as an adult consider to be abuse, neglect, or harmful in a form of sexual, physical, emotional, or neglect? No. No, okay.
[B 55:14]: I knew a lot of the staff in Kibble as well.
[A 55:16]: You didn't like any of the staff?
[B 55:18]: I said I knew a few of them, right?
[A 55:20]: Oh, you knew a few of them?
[B 55:22]: Yes, it was just kind of— Paisley's not that big, you know what I mean?
[A 55:25]: Yes, he said it was Timmy Williams and Thomas Shetty.
[B 55:30]: Right, Thomas Shetty, he was an expert. I knew a few of the staff when I'm in the cab, I met a few of the staff and I still speak to a few of the staff when I'm out and about, having a pint and things like that.
[A 55:39]: Yeah, okay, do you know what, maybe that's helpful.
[B 55:44]: I know a few of the staff in trouble with time-based limiter. I speak to them regularly because they're nice and they speak to me.
[A 55:51]: So yeah, you can't have been a bad kid then, can you?
[B 55:55]: No, actually, years ago a lot of people had bad things to say about the company. When you first get told that you can sit there, you go, ah no, not the kettle. Yeah. And you come back, you get in there and you go, ah, it's not that bad.
[A 56:06]: Yeah. Was it a secure unit?
[B 56:13]: No, it wasn't then. It's new.
[A 56:15]: It's kind of mixed. Ah, okay, okay.
[B 56:18]: It used to be just boys, but now they've got lassies in it, and it's a secure unit now. I mean, it's kind of one of the richest homes in Scotland, I think.
[A 56:30]: Yeah, okay, I get what you mean. Was the bedwetting still happening in Kibble?
[B 56:37]: I mean, you bet they're not much, because you've got You felt safer in there, if you know what I mean.
[A 56:43]: And if you did wet the bed, what would happen?
[B 56:46]: They just tended to say, well, actually, some of the staff are alright, and you said to them and all. The staff are actually alright, a lot of the staff in there.
[A 56:57]: Okay. Did you have any problems sleeping in Kibble, or were you okay? It was alright.
[B 57:04]: The first couple of nights, you go, ah, no, it's kind of, because you're in a strange place, but after that, no, it was alright. As I said, yes, that was probably the best place I've been.
[A 57:16]: Yeah, and I would ask, you know, did you try and tell anyone or get any help, but it doesn't sound like you needed to.
[B 57:26]: Oh, Kibble was actually pretty, pretty good advice already.
[A 57:31]: In a few words, can you describe Kibble to me, like how you felt there? I felt safe. Yeah.
[B 57:38]: And that was the first time in a long time I felt safe when I was in a kibble, because it wasn't exactly the way people made it out to be. A lot of people made kibble look bad years ago. Yeah. But it wasn't. But as you were saying, everybody's got their own experience.
[A 57:54]: Well, there is a lot of kibbles as well. They've got stuff everywhere. So the Glasgow one might have been really awful, and then the Paisley one wasn't too too bad, you know what I mean?
[B 58:03]: Oh, when I was in the home zone, they only had the people. Oh really? Right, Kibble's opened up.
[A 58:10]: Look at hostels, they'll get Glasgow and stuff, haven't they?
[B 58:15]: This point, they'll get Shields and St. Mungo Football Club and all that as well. Yeah, so I never had all that, never had all that when I was in there.
[A 58:24]: Not too bad then. Is there anything else you'd like me to add down for Kibble? No, Kibble was okay.
[B 58:31]: I know it's a bad thing to say something, I'm not claiming compensation, but Kibble was— there's no point lying— Kibble was actually nice.
[A 58:39]: Yeah, that's fine.
[B 58:40]: I actually liked it.
[A 58:42]: Just because you liked one of your five doesn't mean the rest were great. You're allowed to have— and I'm quite glad that you would have had that last one being that kind of a safer place. It must have been such a relief being in there.
[B 58:54]: It was, it was actually, I was quite happy being in there. It was actually, it made me feel safe getting there.
[A 59:01]: Well, that's all that we would want for you, to feel safe, so I'm quite glad. And I'm the one who's doing your claim and telling you it's okay to have had a safe place, okay? That was it. Yeah, so I'm just going to quickly, before I move on, is there anything else that you would like to add for grief that you might have remembered?
[B 59:19]: No. I was too young to remember anything.
[A 59:21]: What about Beech Avenue?
[B 59:24]: Eh, no.
[A 59:26]: Newfield? Nah, I hated the place. Yeah, and Balrossie?
[B 59:33]: Hated that as well.
[A 59:34]: Okay, so what I'm going to do now is I'm moving on to the next section, and this is about all of the care settings overall, not just one or two. Okay, it's all of them. So across all of the placements, what were the names of the main people responsible for your abuse? The names? Yeah, so I'll just go back through really quick actually, because you gave me most of the names, didn't you? So I'll just— I'll go in and I'll copy and paste them through because I don't feel like we need to re-go through them.
[B 60:07]: Ah, there was 3 main ones.
[A 60:10]: Yes, so I've got Derek, Charles and Thomas? Yes. Okay, are you happy for them to be the only names that we put on, or is there anyone else who you would like to be named? No, that's it. Okay, I also want you to be aware that none of these people will be aware that you've said their names, okay?
[B 60:28]: It's just gonna be—
[A 60:29]: yeah, well, fair enough. Some people panic and they don't want it, but it's fine. No, you're not, absolutely. Were other children affected, and did you witness abuse or harm to anyone else?
[B 60:45]: Yes, I witnessed abuse to a few people I was in homes with. I think a lot of people did.
[A 60:51]: I think that happens.
[B 60:52]: I think you've probably heard that a lot. You witness a lot in your own homes, especially when you're young, because even if you're that young, you don't get believed. I don't care what anybody says, you don't get believed.
[A 61:02]: Yeah, I think that's how they brought out this redress because of Yeah, definitely. And is there any children who you witnessed or witnessed you being abused whose names that you can remember at all? No. Okay, no worries at all, don't worry. Why do you believe that the local authority should have been aware of what was happening?
[B 61:25]: They should have been aware. I think a few of the homes I was in, like Barossie and Newfield, I think the local authority was aware of it. But they couldn't approve it. So I know Balrossie was actually under investigation, I know Newfield not, but I don't think they could in the grave. I don't think, you know, local authorities, like, they can't approve things they don't deal with.
[A 61:47]: Yeah. Were complaints ever discouraged, ignored, or punished? Nope. And were you ever moved, threatened, or disbelieved because of these complaints?
[B 62:10]: Threatened? Aye.
[A 62:11]: And what were you threatened with?
[B 62:13]: Well, the staff threatened you to leave, but they kind of threatened to be near disciplinarian.
[A 62:21]: Okay. Have you ever reported the abuse to police, an inquiry, a professional, or any authority?
[B 62:29]: Reported it to a couple of the staff, but you only believe. Never reported to police because that was a staff responsibility, reported police back then.
[A 62:36]: Okay. Why did you move between the different placements, and were the reasons ever explained to you?
[B 62:44]: No, they weren't never explained. They just kept moving me, which I didn't like because it's just— we get moved about too much. It shouldn't have happened. Obviously you're not going to have a settled life if you keep moving. Yeah.
[A 63:08]: Did you ever run away, refuse to return, or ask to be moved?
[B 63:14]: That'll be quite a few times, yes.
[A 63:20]: And what would happen when you ran away?
[B 63:23]: I ran away and tried to run away from Bellrossie and ended up, me and 5 other boys running away from Bellrossie in my pyjamas and actually got to Kirkmaccormick, Port Glasgow and got on a train and actually came to Belkisley, Port Glasgow, in the train in my pyjamas.
[A 63:40]: So you ran away from Bellrossie in your pyjamas? Yes, me and 5 other boys. Hopped on a train? Yes, to Glasgow.
[B 63:51]: That'll be in the police report, because it was— everybody used to talk, there was 5 of us, me and 5 others. We left Kilmacon, Kilmacon, Port Glasgow's about 68 miles to Kilmacon, and they end up leaving Bullrosey because they didn't like it and end up getting on a train at Port Glasgow, Port Glasgow to Ferguson, and went to my auntie's in Ferguson.
[A 64:16]: Were the police the ones that caught you and returned you?
[B 64:19]: Yeah, police picked us up and took us back to Bullrosey, yes. There should have been a police report.
[A 64:25]: There probably is. I'll have to double-check that one.
[B 64:27]: It's got to be because they were in my pyjamas and hoosecoat.
[A 64:32]: Why did you run away?
[B 64:33]: Just didn't like the place. Just didn't like it. We ended up leaving it and then we got returned to the place at about 5 in the morning or something like that.
[A 64:43]: And what happened when you were returned?
[B 64:45]: No, I just totally go to my bed and then they get me to get up 2 hours later for school.
[A 64:50]: Right, okay.
[B 64:51]: I remember that, it was just one of the things that you think about it now, you say that was quite funny, that.
[A 64:59]: I shouldn't laugh, but I think it's the thought of 5 kids in their pyjamas getting on a train, nobody asking any questions.
[B 65:08]: Nah, they just let us on the train, that's it.
[A 65:10]: I think that's the part that got me a little bit because I think the first thing I'd do is, why are you in your dramas?
[B 65:17]: Well, that main ticket wasn't written to Morris. The train got wrecked, the cart they were in, and they got off at St James's next to Ferguson and walked all the way to Mantis' house, and then Mantis grasped at us and pulled the poles, and we got picked up. There's got to be enough police support because they picked up my pyjamas, no? There's got to be there somewhere.
[A 65:43]: Yeah, there should be. What age did you leave the care system?
[B 65:49]: 16 and a half, 17, roughly.
[A 65:54]: Okay, and what were your circumstances after? So where did you go once you were released from care?
[B 66:00]: I went to my gran's for 2 months and then I didn't like that and I got my own house. So I've stayed myself since I was— before I was 17. I've maintained since then. No support after I left. There was no support? No, I think you should have been supported when you left here.
[A 66:20]: I would have to agree, especially when you're—
[B 66:23]: I was about 16 or so. Yeah. And you think there'd be support there for you. Nah, there wasn't any support, just basically when you're that age, get to fuck and just that's you. No, there's a lot of support now in your wee care.
[A 66:38]: Yeah, so I'm now going to move on to the next section, which is all about the impact on your whole experience. So it is going to be, you know, how the combined experience has affected you. So how did the experience affect you at the time in a way of such as your safety, your trust, your confidence, your sleep, behaviour, education, relationships, or your ability to speak up?
[B 67:04]: That's kind of, that's them all. It sticks really in your brain. It's kind of mentally, you know, it's always in your brain. You just sit and think about it. That's why I drink as much, because you just can't even no think about it when you were young. Yeah, it's kind of just one of the things you wish you could forget, but you can't.
[A 67:34]: Yeah, I've got that.
[B 67:36]: It's mainly mentally now, because you're older, it just sticks with you constantly.
[A 67:42]: Yeah, so that is actually the next question. So how has it affected your mental health? Things such as anxiety, depression, trauma symptoms, panic, flashbacks, nightmares, self-harm, or suicidal thoughts?
[B 67:55]: Yes, flashbacks and nightmares and things like. Yes, that's kind of— that's funny, the main things that people don't understand about it. That's kind of— you do get flashbacks, you get memories, you get mental health problems, things like. It sticks to you constantly.
[A 68:13]: Have you got any mental health problems, Patrick? No, none. Non-diagnosed? Just alcohol. Just alcohol, okay.
[B 68:21]: Like, came back, that's a pinkle.
[A 68:25]: And would you classify yourself as alcohol dependent or an alcoholic? Alcohol dependent. Alcohol dependent, okay. I get medication off the doctor for it. Okay, no problem.
[B 68:37]: For my stomach, because I've damaged my stomach leaning into the drink over the years.
[A 68:42]: Was there ever any substance abuse? No, I've never took drugs.
[B 68:48]: Okay, never even thought of it. I don't even think I've ever smoked a joint, to be honest with you.
[A 68:55]: Fair enough, that's the best way, isn't it?
[B 68:58]: I know, that's kind of— yeah, when I stayed in Birkdale Park, it was kind of a bad area back in the '90s for drugs and hanging about, but I never even took a necky, mind.
[A 69:13]: Um, what about any self-harm or suicidal thoughts?
[B 69:18]: I've had suicidal thoughts, aye, but I've never self-harmed, no. Okay.
[A 69:26]: Okay. Do you take any medication for any kind of sleep problems? I've got—
[B 69:33]: I take sleeping tablets, but that's far. Causing my sciatica in my back and my leg. I get sleepless nights a lot. Okay.
[A 69:42]: How has your experience in care affected any relationships?
[B 69:48]: I don't really have relationships, no. I've not got much friends either because I don't really trust much. I'm kind of a loner, and that's kind of— that affected me being in homes because you don't know who to trust.
[A 70:02]: Yeah.
[B 70:04]: I think I've got one close pal and that's about it. And at my age, at 44, you think you're for funnels.
[A 70:11]: Yeah. What about intimacy? Has it ever affected— has your experience ever affected your ability to be intimate with someone?
[B 70:18]: Not kind of. I've not really been intimate with many people, to be honest with you, kind of. Okay. I've had a couple of relationships, but I don't really tell them that much, you know what I mean? I think that you keep it all to yourself. It does affect you because some of the women you go out with you don't really tell us nothing, you don't say nothing. So sometimes you're better off just keeping things to yourself. Yeah. You don't tell anybody about your physical abuse and all that, I've never really done it, no.
[A 70:48]: Yeah. What about your— obviously you said that you can't really trust people. Would you say that trust is one of the biggest things it has affected? Yes. Yeah. And what about any isolation? Do you ever find yourself isolating yourself?
[B 71:03]: Yes, I kind of— I don't really do much. I'm kind of a hussy person. I'm kind of— I'm not a socializer. Okay. I'd rather sit in the house with 10 cans and don't speak to people. And that's part of the reason.
[A 71:21]: Yeah. And what about your confidence?
[B 71:25]: Confidence is low at times. It's not great, my confidence, but as you know, your confidence, sometimes it's good, sometimes it's bad.
[A 71:34]: Yeah, it can always flip, can't it? It's up and down. Aye. Yeah, okay. Is there anything else you'd like to say about the effect it's had on relationships, any friendships, anything like that?
[B 71:47]: It's just isolation, basically. Cause it is. It's just a joke. Actually, I know it's a bad thing to say, I think care homes should be shut. Well, back in the day. I don't know what they're like now, right enough, but I've heard a lot of good things about care homes these days.
[A 72:05]: Well, you kind of question why now. Right. How has your overall experience affected your education, your work, your opportunities, finances, housing, or day-to-day stability?
[B 72:20]: It's kinda affected them all because I kinda don't work and things like that.
[A 72:24]: You don't work?
[B 72:25]: I'm on disability, aye. Okay. It affects your confidence actually. It's kinda sticks in your head and I've tried working a couple of times and then things just come into your head and you end up going, \"Ah, I can't do bother with this, I just wind me head.\" Sometimes you depress yourself there thinking about it. Yeah. And then there are times you're all right, if you know what I mean. It's kind of—
[A 72:49]: No, I understand.
[B 72:51]: I'd love company, to be honest with you. I've had a couple of relationships and sometimes the woman go out and you don't look happy, and then at times you look happy. It's just— I think it's— I don't know what it is. It's just 50/50.
[A 73:02]: I think it just comes and goes. Yeah, yeah.
[B 73:04]: It's always there.
[A 73:05]: It's not going away, I don't think. Mr Patrick, is there anything that triggers you? Any places, smells, authority figures, institutions, or situations that you would avoid because it triggers you?
[B 73:18]: Well, I don't really get much, so I think I don't really know that answer to that. I can't really answer that one.
[A 73:22]: Yeah, no, that's okay. You don't have to.
[B 73:25]: I don't like being in private places like councils and institutions and things like that. I don't like that. I don't even like going to my doctor's because there's a lot of people about. These are my doctor's phones, mate, because I think I told them I don't like coming to surgeries.
[A 73:44]: So would you say that you avoid contact?
[B 73:47]: I avoid contact with people, yes. I think that's in my heart, mate.
[A 73:54]: And do you avoid contact with people because of what you went through or because of the aftermath?
[B 73:59]: Could have went away through and after myself. Yeah, I think that even my pal says to me, you need to start getting out now. And you don't, you don't tell people anything that happens to you. So yeah, I'm quite happy you've been on. That's all you do.
[A 74:14]: Okay, what impact has this experience had on your life overall?
[B 74:21]: I've not got a life basically. To be honest with you, I've not really got a life. My life is basically a loner, been in the house myself and kind of keep myself to myself.
[A 74:34]: Yeah.
[B 74:35]: Everybody else has got a life, they go out and socialise, things like that, but you don't want me. I don't know what it is, I don't know. I was kind of hoping it would go away, but no, it's not.
[A 74:46]: What if, so how do you, what do you think would have been different about your life had you not have been in care?
[B 74:54]: I don't know, I think maybe if I was in care, I would have had a career or had a family or had a normal life, but no, I've not got any of that. I might not, through the care settings I'm on. Yeah. I've not got a family, I've not got a career, I've not got anything like that. I think if I was in care, this You sit and think to yourself, I might have had a life. No, these days, no, you've not got a life. Yeah.
[A 75:27]: Have you ever received any counselling, therapy, mental health, addiction, GP, hospital, or professional support? No. Okay.
[B 75:37]: As I said, you don't tell people, you keep it to yourself. It's another thing that a lot of people don't get out of the kingdom. Sorry, you talk to your lawyer, I think. Yeah, they've got to keep themselves private and confidential.
[A 75:50]: Yeah, there's nothing— there's no judgement about it. People, you tell who you want to tell, and if you don't want to tell anyone, you don't need to. Nobody's— there's no force in you to tell anyone, do you know what I mean? You don't need to. I know it's your business.
[B 76:04]: I don't tell anybody anything, and that's why I'd love to have been able to speak to people now, but now you can Well, I appreciate your bravery speaking to me about it.
[A 76:16]: It helps and it means a lot that you've trusted me with it. Have you ever been diagnosed with any relevant health conditions or taken any medication? I take medication just now. Yeah, what medication is that? Amitriptyline. And is that your sleeping tablets?
[B 76:39]: No, that's sleeping tablets to help your mouth.
[A 76:42]: Okay. Any other medications, or is it just the amitriptyline and the sleeping tablets?
[B 76:47]: Quite a few. Some of Aston. Okay. And then there's Cocodamol.
[A 76:59]: Yeah. I used to take that.
[B 77:07]: And my Loxican.
[A 77:14]: Okay, I'll just leave them in there for now. I'm sure we'll have on your GP records all of your medicines. Yeah. Are you receiving support now? No. No. Okay. Is there any sibling, relative, friend, partner, or professional who you would like to provide a supporting statement for your claim?
[B 77:40]: No, I don't. I've not told anybody. I've not said to anybody about it.
[A 77:44]: Yeah, okay.
[B 77:45]: I spoke to the advice, they kinda said if you've not spoke to anybody, first thing I'll ask is kinda especially your boss.
[A 77:54]: Yeah, so I'm going to ask you the last couple of questions now, so we are close to the end. So why are you applying to the Scottish Redress Scheme, and what would you like to come from telling your storey to the Scottish Government about what you went through?
[B 78:08]: I'd like them to deal with what happened back in the past and actually accept responsibility for no doing enough to help young people in care. Never really done nothing to help people in care homes back in the day. I think there should have been something there, but they didn't do that here at the care homes in Baroda, did they?
[A 78:34]: Yeah. And what would you like to come from, like, telling your storey? Like, where— what do you want people to know from telling your storey?
[B 78:43]: I want them to know what happened back in the day, and I don't want people just to ignore what happened back in the day, because a lot of people just ignore it. Go, 'It happened back in the day, but it's the past.' It's not the past. It's not the past for people that suffered it.
[A 78:55]: Yeah, absolutely.
[B 78:56]: It's actually— it's in the future. It's still in their heads, and it's still in— I know a few people in homes that have been homes that committed suicide through all this and all that. Yeah, that's actually— I don't understand why people say, 'Oh, that was years ago, just ignore it,' and all that. It's just— it's not something you can ignore.
[A 79:12]: Yeah.
[B 79:15]: It's there on some people's memories, that's what it is. Yeah.
[A 79:26]: And what would acknowledgement mean to you? So what would the Scottish government acknowledging what you went through mean to you?
[B 79:32]: It'd mean a lot if you get an apology off them and admitted that the care homes back in the day, when they should have been, it shouldn't have been happening. There should have been rules, there should have been people checking up in care homes they should have been hanged down the tear holes back in the day. I'm glad it should have happened back in the day.
[A 79:49]: Yeah, see, they should have been monitored more closely.
[B 79:53]: I just want the Scottish government to take responsibility, but I think when I'm bringing out the red vest map, they're taking some kind of responsibility, but they're not taking it all. They're just saying, we'll give you compensation, that's it. Yeah, and it's and we'll get an apology. I don't think that's enough. I actually think they should have done something back then. It's just politicians and governments, they just— they don't care about the public. They never have.
[A 80:25]: Yeah. Is there anything else that you would like Redress Scotland to understand about what happened or the harm that you lived with?
[B 80:43]: I'd like them to understand what happened, completely. I hope it doesn't happen to other people. It's running behind me, it's mentally invasive, it just stays with you, it just doesn't go away. I think that's why they brought Redress up, because the Scottish government knew it was wrong and they brought that up. I brought that to you people for conversation.
[A 81:02]: I don't think conversation's enough. No, it's nowhere near justice.
[B 81:08]: I don't think you've got to obey the conversation. I mean, that's just— it might make your life a wee bit happier and make you better and that, but it's not going to bring back your youth and your young and maybe your future and that.
[A 81:20]: Your future's basically fucked, if you know what I mean. Yeah, I don't think they understand that.
[B 81:27]: I think they're just saying we'll give you compensation, that's it. We'll give you an apology, that's you. That's it, belty, that's you. I don't think that's enough, man. No, I think it should have been dealt with years ago. I think it was 2000, was it 2017? Yeah, they did this scheme, that should have been years before that. Absolutely. And dealt with before that.
[A 81:54]: Is there anything important that we haven't covered today? No, I think we've covered quite a lot. Yeah, is there any—
[B 82:01]: I've spoken for much of years.
[A 82:04]: Well, do you know what, I'm glad that you were able to do so with me. It's just, it's me, I just make people feel really comfortable. Is there any wording that you would like to have handled carefully? No. No, okay. How are you feeling?
[B 82:18]: I could see a lot of phone numbers, but I just couldn't.
[A 82:21]: You should not. Tell them you've changed your mind.
[B 82:25]: I'm not really a hater. I don't like swearing much. I'm not a big swearer.
[A 82:30]: No, only when necessary, eh? I know, Celtic's playing tonight. You've just signed that Alex Oxlade-Chamberlain, haven't you?
[B 82:42]: He's been there for the last year. He's been there over a year now.
[A 82:45]: I thought it was only a couple of months. That's how far behind I am.
[B 82:49]: He signed last— when did he sign? I don't know, just now? August? Oh, was it? Oh God. He signed in January. Ah. A year's deal. A year's deal. They just give him a new year's contract.
[A 83:04]: Was it? Yeah, you won the last cup, didn't you?
[B 83:08]: I won the last one, won the weekend off.
[A 83:10]: You're doing pretty well for the start of this season. Not so much. That's a good point. No, I like the football. I try and keep up with a bit of it.
[B 83:23]: My favourite player years ago when I was young was Alan Shearer. I liked him. I'm from Newcastle. I loved Shearer. Shearer was brilliant. He played with Chris Sutton at Blackburn. He was— Yeah, he did.
[A 83:36]: Chris Sutton played for Celtic, sure. Yeah, Shearer was good. I liked them, Shola Myobi. He was good. He was good, yeah.
[B 83:46]: One of the best players with Newcastle I've seen ever was Faustino Asprilla. Yes, yeah. Him and Genoa were brilliant. Yeah, yeah.
[A 83:56]: I mean, I think they were— we have had some good teams, but this, this, I think this season is going to be a struggle. I know, that's why I'm a bit gutted. I'm not clutching on straws to this season, I'll tell you that.
[B 84:11]: Sold Tonali, sold Guevara, sold Isaac last year, sold Gobert to Barcelona. I know, sold about 300+ million pounds worth of players.
[A 84:21]: Yeah, and haven't even bought anyone proper yet. I know. I've bought someone actually, bought someone from Benfica.
[B 84:28]: Ah, a right-back. Yeah. The guys that own Newcastle are richer than Man City.
[A 84:34]: Can't spend it though, can we? I know. It's all this financial fair play, but it's not fair, is it?
[B 84:40]: Well, if we just sell a few of our players, I think we'd be able to spend that.
[A 84:44]: Oh, you'd like to think so, wouldn't you? But apparently not. So we'll see how this season goes. It might be that I ring you in a few months to tell you Redress's decision and we're relegated already. Oh, God. Patrick, how are you feeling after discussing all of this?
[B 85:00]: Aye, aye, I think it'll go.
[A 85:04]: Yeah, and do you feel safe to be ending the call with me? Yes, aye, it's better. Couldn't wait to speak to you. I'm glad. Is there someone you can contact for support if you need any support?
[B 85:18]: I've got a good pal, he's back in Mother Russia, he comes in quite a lot.
[A 85:22]: Oh, that's good, I'm glad. So I'm now going to quickly explain the next steps to you just so that you have a rough idea. So after this call, I'm going to go away and I'm going to neaten up because I've taken it down as notes. I'm going to write it into a full statement. Once that's done, it'll be emailed over to you, so you'll get your statement and you'll get a payment authority letter, and it's just so you can read through it, make sure you're happy with it. You'll sign the statement and the payment authority letter, and that'll get sent back to us. We'll then send it off to Redress, and you'll have to do an identification verification So it's literally a 20-second WhatsApp video call where our head solicitor and my manager joins the call with you, and you'll hold your ID up to your face and they'll say yep, and then it's done. Okay, it's really, really quick, it's in like 20 seconds and then it's done. Okay, we don't really hang about with it. No problem. Are you happy with how the next steps have been explained? Yes. Perfect. Well, that is your witness statement complete, Patrick. So I will, like I said, go away, write this up, and I will contact you when it is ready for you to read through and sign, okay?
[B 86:35]: That's brilliant, thanks, you're welcome.
[A 86:36]: Alright, thank you very much for your time and thank you for trusting me to open up to me, okay? No problem, enjoy your day. You enjoy the rest of your day too, Patrick. I'll speak to you soon. Thank you, bye-bye. Bye., `sentiment_data` = [{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Hi there, can I speak to Patrick Bishop?\",\"start\":2858,\"end\":4709,\"confidence\":0.91480229999999995715853629008051939308643341064453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Hi Patrick, it's Leah calling from MMA Legal to do your witness statement.\",\"start\":6220,\"end\":9734,\"confidence\":0.92980490000000004524594032773165963590145111083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is now still a good time for you?\",\"start\":9782,\"end\":11233,\"confidence\":0.62066776000000001278777972402167506515979766845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, it 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much.\",\"start\":28493,\"end\":29728,\"confidence\":0.9858447299999999469122258233255706727504730224609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So just before I get into the actual witness statement itself, I'm just going to ask you a couple of questions just so I know that we can still continue.\",\"start\":32240,\"end\":40045,\"confidence\":0.89082570000000005361329158404259942471981048583984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Let me just get them up.\",\"start\":42200,\"end\":43103,\"confidence\":0.70079700000000000326139115713885985314846038818359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Have you previously made any civil claim, criminal injuries claim, redress application, complaint, police report, inquiry statement, or claim to another scheme about any abuse received in 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all.\",\"start\":74863,\"end\":76012,\"confidence\":0.49282579999999998054960315130301751196384429931640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":76304,\"end\":76352,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Do you need anyone with you or any other adjustments?\",\"start\":78077,\"end\":80324,\"confidence\":0.88024760000000001891606871140538714826107025146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, actually, no.\",\"start\":81710,\"end\":82357,\"confidence\":0.584020100000000041973180486820638179779052734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I just like doing things myself.\",\"start\":82405,\"end\":84250,\"confidence\":0.50011444000000004894701532975886948406696319580078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, fair enough.\",\"start\":84639,\"end\":85464,\"confidence\":0.5937356400000000089534069047658704221248626708984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Do you understand that the purpose of the statement is to be sent to redress and agree that it can be used for your redress application and any supporting evidence?\",\"start\":86208,\"end\":94399,\"confidence\":0.89435947000000004525332997218356467783451080322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, I know that.\",\"start\":95140,\"end\":95752,\"confidence\":0.59243553999999998271874801503145135939121246337890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Perfect.\",\"start\":96348,\"end\":97089,\"confidence\":0.76724212999999996664968193726963363587856292724609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I've created a bit of a chronology of care, so a bit of a timeline of your care settings.\",\"start\":98522,\"end\":104707,\"confidence\":0.90015160000000005169340511201880872249603271484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I would like to go through that with you first just to ensure that I'm not missing any, okay?\",\"start\":105689,\"end\":109539,\"confidence\":0.85158604000000004408121867527370341122150421142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, so in 1992 I have Griff Children's Home.\",\"start\":110213,\"end\":116480,\"confidence\":0.84476936000000002469079163347487337887287139892578125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Great, that's good.\",\"start\":117267,\"end\":118023,\"confidence\":0.98035126999999999686252749597770161926746368408203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Greif, sorry, that's my, that's my bad.\",\"start\":118231,\"end\":120563,\"confidence\":0.7188573000000000323694848702871240675449371337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I've got Greif Children's Home.\",\"start\":121068,\"end\":122485,\"confidence\":0.85765089999999999381685711341560818254947662353515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I'm not very good at the pronunciation part.\",\"start\":122550,\"end\":124308,\"confidence\":0.87507279999999998398862999238190241158008575439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And then in 1994 I've got a Beach Avenue.\",\"start\":125519,\"end\":129271,\"confidence\":0.84558599999999994878407960641197860240936279296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Beach Avenue was before Greif.\",\"start\":131461,\"end\":133204,\"confidence\":0.8432743499999999503558001379133202135562896728515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Before Greif, yes.\",\"start\":134002,\"end\":135484,\"confidence\":0.79641309999999998492370423264219425618648529052734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, um, you just bear with me.\",\"start\":136993,\"end\":141779,\"confidence\":0.85652684999999995074659864258137531578540802001953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, so from the care records that we've received, it only states that Greif was the first one.\",\"start\":163805,\"end\":170934,\"confidence\":0.8665534999999999765663005746318958699703216552734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So are you saying that there was Beech before Greif?\",\"start\":171191,\"end\":173920,\"confidence\":0.8491815000000000335234062731615267693996429443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, I just can't remember, but I'm sure Beech Avenue was before Greif.\",\"start\":174803,\"end\":178930,\"confidence\":0.69901519999999994769979139164206571877002716064453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But my granny died when she died, 1991, '92, so it might be right then.\",\"start\":179074,\"end\":185706,\"confidence\":0.52732140000000005120028845340129919350147247314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay, that's what I meant to hear.\",\"start\":188366,\"end\":189488,\"confidence\":0.729018500000000013727685654885135591030120849609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, I mean, the, the records that we have do show\\u2014 so it was Grieve Children's Home in 1992.\",\"start\":192474,\"end\":199775,\"confidence\":0.87698449999999994464161545693059451878070831298828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes.\",\"start\":200530,\"end\":200771,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And then returned back to your mother.\",\"start\":201157,\"end\":204226,\"confidence\":0.78611880000000000645599129711627028882503509521484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes.\",\"start\":205191,\"end\":205416,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And then back into care in April 1994, and that was into Beech Avenue.\",\"start\":205834,\"end\":211154,\"confidence\":0.8474977999999999678237827538396231830120086669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Right.\",\"start\":212107,\"end\":212317,\"confidence\":0.56647499999999995079491554861306212842464447021484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes, that might be right.\",\"start\":212511,\"end\":213512,\"confidence\":0.714627899999999982583176461048424243927001953125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes.\",\"start\":213577,\"end\":213883,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Okay, no problem.\",\"start\":214976,\"end\":215970,\"confidence\":0.58404654000000000291237256533349864184856414794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And I've then got, after Beach Avenue, I've got Newfield Resource Centre.\",\"start\":216579,\"end\":221324,\"confidence\":0.90322643999999996378136302155326120555400848388671875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes, that's right.\",\"start\":221966,\"end\":222863,\"confidence\":0.65494733999999998896868191877729259431362152099609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, in the Campsie unit.\",\"start\":222928,\"end\":225092,\"confidence\":0.786890749999999972175146467634476721286773681640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, that's Campsie.\",\"start\":225957,\"end\":227913,\"confidence\":0.6004606999999999583650378554011695086956024169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And so if I was in\\u2014 that's in Johnstone.\",\"start\":227977,\"end\":230959,\"confidence\":0.91023370000000003443574314587749540805816650390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, I've then got Balrossie.\",\"start\":231087,\"end\":233556,\"confidence\":0.7456118000000000467508698420715518295764923095703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, that's Balrossie Boys' Home, but end up\\u2014 they call it Rossie Home now because it's shut.\",\"start\":234373,\"end\":240449,\"confidence\":0.75941789999999997906598991903592832386493682861328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, I've then got Kibble.\",\"start\":241187,\"end\":243098,\"confidence\":0.715404570000000017415686670574359595775604248046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, that's it.\",\"start\":243692,\"end\":244382,\"confidence\":0.484861700000000006571809763045166619122028350830078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I've been great.\",\"start\":244511,\"end\":245041,\"confidence\":0.93094040000000000123492327475105412304401397705078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I've just messed up.\",\"start\":245121,\"end\":246422,\"confidence\":0.94004509999999996683328618019004352390766143798828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No, that's okay, don't worry.\",\"start\":246807,\"end\":248059,\"confidence\":0.720192799999999966331643008743412792682647705078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I just wanted to clarify before we continued.\",\"start\":248107,\"end\":249922,\"confidence\":0.82542305999999998622485009036608971655368804931640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I would hate for us to get halfway down and then, uh, missing something.\",\"start\":250436,\"end\":254064,\"confidence\":0.9306495999999999657603666491922922432422637939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think quite a few, so like 5 or something.\",\"start\":254851,\"end\":256954,\"confidence\":0.84730749999999999122479721336276270449161529541015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It looks like 1, 2\\u2014 yeah, it looks like 5.\",\"start\":258142,\"end\":261611,\"confidence\":0.6967143399999999875404910198994912207126617431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And then after Kibble, you were released, uh, to relatives or friends?\",\"start\":262381,\"end\":268300,\"confidence\":0.92010515999999997749370095334597863256931304931640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, I stayed with my gran for a couple of months and then I got my own house.\",\"start\":269214,\"end\":271855,\"confidence\":0.5952855299999999516558091272599995136260986328125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Okay, perfect.\",\"start\":272637,\"end\":273601,\"confidence\":0.84976715000000002664393150553223676979541778564453125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Well, if that's all correct, then let's crack on.\",\"start\":273682,\"end\":276237,\"confidence\":0.58148973999999997719356770176091231405735015869140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":276976,\"end\":277330,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I know you'll have to excuse any of my pronunciations.\",\"start\":278985,\"end\":281059,\"confidence\":0.5793196000000000456253701486275531351566314697265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I'm not the best at this.\",\"start\":281740,\"end\":282676,\"confidence\":0.784203470000000013584440239355899393558502197265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Some things I can't pronounce.\",\"start\":283095,\"end\":285952,\"confidence\":0.86837489999999994960688809442217461764812469482421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It's that most of it is like the towns and the city names.\",\"start\":287405,\"end\":291204,\"confidence\":0.79091009999999994928288060691556893289089202880859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm like One of them's in Culmacolm, one of them's in Johnstone, one of them's in Bridgerweir, one of them's in Paisley, and one of them's in Hunterhall, that's in Paisley.\",\"start\":291327,\"end\":301502,\"confidence\":0.89472790000000002041957714027375914156436920166015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, well, I spent the first couple of months doing this job calling Renfrewshire, Roofrenshire.\",\"start\":302100,\"end\":309585,\"confidence\":0.62984790000000001608526645213714800775051116943359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think there was a few times I said North Ayrshire was North Asia, so, you know, we've got there now though.\",\"start\":310811,\"end\":319359,\"confidence\":0.84452545999999995007812003677827306091785430908203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, so I just want to let you know that you are in complete control of this meeting.\",\"start\":321641,\"end\":326141,\"confidence\":0.76677114000000001770018798197270371019840240478515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You can take a break, skip a question, or ask me to reword anything.\",\"start\":327303,\"end\":330658,\"confidence\":0.7536434499999999925279325907467864453792572021484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Please note that some questions can be upsetting because they do concern your care in time and its impact, okay?\",\"start\":332790,\"end\":338480,\"confidence\":0.69105344999999995803108276959392242133617401123046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, I know.\",\"start\":339046,\"end\":339596,\"confidence\":0.52079269999999999729567434769705869257450103759765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So where did you grow up and who did you live with before you went into care?\",\"start\":340162,\"end\":344185,\"confidence\":0.83842499999999997584154698415659368038177490234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I lived with my mum before I moved here.\",\"start\":345227,\"end\":348172,\"confidence\":0.844722500000000042774672692758031189441680908203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I lived with my gran, and eventually she died.\",\"start\":348949,\"end\":352056,\"confidence\":0.78087074000000000761900764700840227305889129638671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was always with my mum on and off, and then I was with my gran on and off.\",\"start\":352980,\"end\":356307,\"confidence\":0.78379666999999997312187360876123420894145965576171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was kind of, I wasn't really in an actual setting, if you know what I mean.\",\"start\":356467,\"end\":362227,\"confidence\":0.71828466999999995845627154267276637256145477294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, just a house or a flat?\",\"start\":362405,\"end\":363883,\"confidence\":0.819380039999999976174649418680928647518157958984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, they were flats, aye.\",\"start\":364289,\"end\":366563,\"confidence\":0.67136275999999994734679376051644794642925262451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Flats, yeah.\",\"start\":366709,\"end\":367456,\"confidence\":0.7707382000000000399353439206606708467006683349609375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes.\",\"start\":368008,\"end\":368073,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And did you have your own bedroom?\",\"start\":368755,\"end\":369778,\"confidence\":0.84672665999999996433444948706892319023609161376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No.\",\"start\":371147,\"end\":371404,\"confidence\":0.49361873000000000555331780560663901269435882568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Shared?\",\"start\":372190,\"end\":372575,\"confidence\":0.835263850000000029893953978898935019969940185546875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes.\",\"start\":373490,\"end\":373827,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":374389,\"end\":374694,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What was the food like at home?\",\"start\":375737,\"end\":377053,\"confidence\":0.90233309999999999906350467426818795502185821533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know, just, was it nice home-cooked meals?\",\"start\":377166,\"end\":379397,\"confidence\":0.69517240000000002364544116062461398541927337646484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, it's kinda just my mom and that.\",\"start\":379975,\"end\":382270,\"confidence\":0.80479449999999996823163428416592068970203399658203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"My mom was an alcoholic, all that, so never had anything like that.\",\"start\":382783,\"end\":386106,\"confidence\":0.768509200000000003427658157306723296642303466796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So there was like sex, so no, there's nothing to eat.\",\"start\":386170,\"end\":389942,\"confidence\":0.49953937999999997732203382838633842766284942626953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":390487,\"end\":390824,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And you've got\\u2014 did you say this, there were 6 of you, so there was 5 siblings?\",\"start\":392012,\"end\":394805,\"confidence\":0.82257389999999996899049392595770768821239471435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, 5.\",\"start\":395639,\"end\":396137,\"confidence\":0.5145720000000000293738366963225416839122772216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And can I ask how many brothers and how many sisters?\",\"start\":396687,\"end\":398928,\"confidence\":0.844701900000000005519495971384458243846893310546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There's 3 brothers, 3 sisters, and me, so 7.\",\"start\":400243,\"end\":404499,\"confidence\":0.864718560000000024956534616649150848388671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, and there was 7 of you all together?\",\"start\":406554,\"end\":409451,\"confidence\":0.8515445600000000059282001529936678707599639892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, and we stayed in the apartment.\",\"start\":410152,\"end\":411706,\"confidence\":0.7205578999999999734171751697431318461894989013671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, and who did you share the bedroom with?\",\"start\":413130,\"end\":415148,\"confidence\":0.8781904000000000376502384824561886489391326904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Me and my brothers and I.\",\"start\":416327,\"end\":417748,\"confidence\":0.76125830000000005437499339677742682397365570068359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, are you the youngest or the middle?\",\"start\":419444,\"end\":421656,\"confidence\":0.87720626999999995465628899182775057852268218994140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Middle.\",\"start\":423149,\"end\":423424,\"confidence\":0.6206991699999999667625161237083375453948974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Middle.\",\"start\":424720,\"end\":427359,\"confidence\":0.6206991699999999667625161237083375453948974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, what about school?\",\"start\":429610,\"end\":432024,\"confidence\":0.754913100000000003575451046344824135303497314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you still go to school before you went into care?\",\"start\":432299,\"end\":434569,\"confidence\":0.80905455000000003895621603078325279057025909423828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was in primary school, I was in St. Fergus, but I was hardly there.\",\"start\":435932,\"end\":440849,\"confidence\":0.7702837000000000156063606482348404824733734130859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Didn't go well, no.\",\"start\":441058,\"end\":441958,\"confidence\":0.88490809999999997526032302630483172833919525146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So it was basically your mum's fate on that one, just basically.\",\"start\":442038,\"end\":445674,\"confidence\":0.696891200000000043957015805062837898731231689453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"My mum was an alcoholic, mum was always in and out of jail.\",\"start\":445824,\"end\":448183,\"confidence\":0.86256779999999999564153085884754545986652374267578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, that was that your father.\",\"start\":449178,\"end\":450592,\"confidence\":0.74462930000000004948645937474793754518032073974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"All right, if I do go silent at any moment, it is just so I can type up these notes, okay?\",\"start\":453757,\"end\":460097,\"confidence\":0.85771315999999997448099975372315384447574615478515625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's fine.\",\"start\":460566,\"end\":460955,\"confidence\":0.6264667999999999903337766227195970714092254638671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Uh, no problem.\",\"start\":461537,\"end\":462864,\"confidence\":0.69890916000000002927805553554208017885684967041015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I didn't get high school, didn't I?\",\"start\":463964,\"end\":466262,\"confidence\":0.50208116000000002632219775478006340563297271728515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You didn't go into high school?\",\"start\":466958,\"end\":467899,\"confidence\":0.72325724000000002344989979974343441426753997802734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, I didn't get high school.\",\"start\":468602,\"end\":469829,\"confidence\":0.51206490000000004503277750700362958014011383056640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":470336,\"end\":470581,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, how did you come to enter into the care system?\",\"start\":474972,\"end\":477834,\"confidence\":0.7580810000000000048459014578838832676410675048828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"My gran died when I was\\u2014 she died when I was 10, and my mum was\\u2014 she was an alcoholic.\",\"start\":479697,\"end\":487175,\"confidence\":0.8558668499999999568217390333302319049835205078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And I think my mum ended up putting us into care because my gran died, but ended up\\u2014 I was kind of\\u2014 I wasn't good at school, so I was going to a boys' home anyway, but me and my brother were in a care with her, so Right, okay.\",\"start\":488296,\"end\":503070,\"confidence\":0.54914519999999999999573674358543939888477325439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So it was your mum who made the decision.\",\"start\":503070,\"end\":504420,\"confidence\":0.737463500000000049539039537194184958934783935546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were you ever told why you were put into care?\",\"start\":504470,\"end\":506610,\"confidence\":0.645528300000000054836846175021491944789886474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"My mum always came down.\",\"start\":507690,\"end\":508790,\"confidence\":0.5096711000000000435505853602080605924129486083984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"She was an alcoholic, so basically put into care because of that, because she never did any visiting much.\",\"start\":508790,\"end\":513330,\"confidence\":0.84194559999999996069419694322277791798114776611328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I always stayed with my aunt and gran, and she was always throwing us out and things like that.\",\"start\":513330,\"end\":517010,\"confidence\":0.51569370000000003262385916968923993408679962158203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Right, so you weren't told, but you kind of knew?\",\"start\":517010,\"end\":519230,\"confidence\":0.705374799999999968491692925454117357730865478515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, aye.\",\"start\":520010,\"end\":521050,\"confidence\":0.5301291999999999671189243599656037986278533935546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":521050,\"end\":521490,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We were told the day we walked in that we were going into care.\",\"start\":521490,\"end\":524330,\"confidence\":0.52884450000000005065459163233754225075244903564453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":524750,\"end\":526510,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I know you've got 6 siblings, obviously, besides yourself, so you've got 3 brothers and 3 sisters, and you're the middle child.\",\"start\":526510,\"end\":530570,\"confidence\":0.77276635000000004627196403816924430429935455322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were you separated from any of them in care?\",\"start\":532440,\"end\":534270,\"confidence\":0.81910943999999996645300370801123790442943572998046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes.\",\"start\":535226,\"end\":535404,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"How many?\",\"start\":536344,\"end\":536733,\"confidence\":0.8243186000000000124288135339156724512577056884765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"From all\\u2014 [Speaker] \\u2014from all of them?\",\"start\":537640,\"end\":539163,\"confidence\":0.82939803999999994754688259490649215877056121826171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, me and my brother Kevin here, we were not eh\\u2014 be charmed if there was another one that I was separated to but it wasn't the case.\",\"start\":540103,\"end\":549518,\"confidence\":0.74254160000000002384012987022288143634796142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We were 10 or something.\",\"start\":551387,\"end\":553385,\"confidence\":0.86791205000000004599058911480824463069438934326171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":554384,\"end\":554771,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And did you say how old were you when you first entered care?\",\"start\":556399,\"end\":558671,\"confidence\":0.8627569999999999961204366627498529851436614990234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you say about 10?\",\"start\":558735,\"end\":559493,\"confidence\":0.89175769999999998649542476414353586733341217041015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Kind of taking it over, yes, sorry.\",\"start\":559960,\"end\":562220,\"confidence\":0.537646599999999974528464008471928536891937255859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, and how did you feel at the time of first entering care?\",\"start\":562220,\"end\":566420,\"confidence\":0.8848532399999999853434928809292614459991455078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know, what were your first thoughts, if you can remember anything?\",\"start\":566420,\"end\":568850,\"confidence\":0.84456693999999998823113855905830860137939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know actually how I felt, because I was quite young, you know what I mean?\",\"start\":570320,\"end\":573780,\"confidence\":0.52722495999999996474372210286674089729785919189453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So sometimes when you're young, you don't tend to think about it.\",\"start\":574100,\"end\":577130,\"confidence\":0.656906400000000001426769813406281173229217529296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You kind of must feel like brothers and sisters and things like that, but you never really\\u2014 You never really thought about how you felt?\",\"start\":577420,\"end\":583750,\"confidence\":0.64440200000000003033306938959867693483829498291015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Nah, it's kind of when you're that young, you don't really think about it.\",\"start\":584040,\"end\":587520,\"confidence\":0.6251673700000000000187583282240666449069976806640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No, I'm just so sad because my gran died, and if she didn't die, I don't think I'd be around here, to be honest with you.\",\"start\":594464,\"end\":599682,\"confidence\":0.8877216999999999469395106643787585198879241943359375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Oh, bless.\",\"start\":600648,\"end\":601163,\"confidence\":0.67700729999999997854587263645953498780727386474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were you very close with your gran?\",\"start\":602870,\"end\":603935,\"confidence\":0.912092200000000019599610823206603527069091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was very close to her.\",\"start\":604730,\"end\":605477,\"confidence\":0.57261985999999998053766603334224782884120941162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"She was kind of\\u2014 she was always there when she had cancer, so she passed away.\",\"start\":605720,\"end\":611703,\"confidence\":0.484910699999999972309439044693135656416416168212890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"So kind of, that was That's from my wee staffies cottoning up.\",\"start\":611769,\"end\":616702,\"confidence\":0.53436680000000003065707687710528261959552764892578125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Bless you.\",\"start\":617412,\"end\":618782,\"confidence\":0.79612786000000002051280034720548428595066070556640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything important about your childhood health, any learning needs, any vulnerability that should be recorded for redress?\",\"start\":620233,\"end\":626053,\"confidence\":0.82209885000000004762199523611343465745449066162109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No, I had ADHD when I was young.\",\"start\":627452,\"end\":631138,\"confidence\":0.53779834999999998057518268979038111865520477294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, I'll jot that down.\",\"start\":632787,\"end\":635196,\"confidence\":0.8408845700000000533691491000354290008544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, so I'm now going to move on to the next section, and what I'm going to do in this section is I'm going to ask you a multitude of questions but for each care setting one by one, okay?\",\"start\":637696,\"end\":648693,\"confidence\":0.840536240000000045569095163955353200435638427734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":649367,\"end\":649544,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I know that there'll be some things that pop up where you're like, oh, that happened in that one as well, but I need to make sure I keep it chronological for when it gets sent to redress, okay?\",\"start\":649929,\"end\":658370,\"confidence\":0.83794360000000001065245669451542198657989501953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":658931,\"end\":659156,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Perfect.\",\"start\":659637,\"end\":660135,\"confidence\":0.76724212999999996664968193726963363587856292724609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I'm going to start with Gryfe Children's Home.\",\"start\":660279,\"end\":662156,\"confidence\":0.90707050000000000178346226675785146653652191162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So from records, I can see that you entered there on the 12th of February 1992.\",\"start\":662782,\"end\":667997,\"confidence\":0.9131819599999999592654376101563684642314910888671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can I ask what kind of setting it was?\",\"start\":668784,\"end\":670533,\"confidence\":0.873837650000000021321966414689086377620697021484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So was it a house?\",\"start\":670629,\"end\":671672,\"confidence\":0.85047470000000002787743369481177069246768951416015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was it like a There was two houses, so there was two houses, different houses.\",\"start\":671849,\"end\":676629,\"confidence\":0.83988739999999995067270219806232489645481109619140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Two houses.\",\"start\":677213,\"end\":677928,\"confidence\":0.71049050000000002480504690538509748876094818115234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And which one were you in?\",\"start\":678285,\"end\":679194,\"confidence\":0.8310268499999999836092001714860089123249053955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was there any name?\",\"start\":679405,\"end\":680022,\"confidence\":0.85320410000000002082032324324245564639568328857421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Did it look\\u2014 No, just, just both of them are called the Grange.\",\"start\":680440,\"end\":683656,\"confidence\":0.8258680000000000465121274828561581671237945556640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was two different ones.\",\"start\":683705,\"end\":684728,\"confidence\":0.7914359600000000494190999233978800475597381591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was a big house and then there was a wee one next to it, a wee cottage.\",\"start\":684777,\"end\":687018,\"confidence\":0.78039910000000001222275614054524339735507965087890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":689122,\"end\":689494,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And which one were you in?\",\"start\":689543,\"end\":690222,\"confidence\":0.8310268499999999836092001714860089123249053955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The big house?\",\"start\":690270,\"end\":690787,\"confidence\":0.83788264000000001185952669402468018233776092529296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":691483,\"end\":691612,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":693908,\"end\":694166,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And how many floors was it, can you remember?\",\"start\":696575,\"end\":698079,\"confidence\":0.82849972999999998979347992644761689007282257080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There's only 2 floors.\",\"start\":699340,\"end\":702574,\"confidence\":0.77400290000000004919655793855781666934490203857421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's quite a long, quite long at the back.\",\"start\":703657,\"end\":705517,\"confidence\":0.6641839000000000492462959300610236823558807373046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think it's still there, I'm not sure.\",\"start\":708011,\"end\":709925,\"confidence\":0.82702149999999996499155940909986384212970733642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Potentially.\",\"start\":712350,\"end\":712921,\"confidence\":0.6574866999999999794823679621913470327854156494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Some of them haven't really shut down, some of them have kind of kept the building but changed what it's used for.\",\"start\":713508,\"end\":717864,\"confidence\":0.84846589999999999509583403778378851711750030517578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I know Paul Rossi shut down, so that's why I got moved, because it's coming under LSD building, so they moved us up.\",\"start\":718726,\"end\":723509,\"confidence\":0.7157090299999999682967199987615458667278289794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Right, yeah.\",\"start\":723994,\"end\":724624,\"confidence\":0.6106662000000000478650008517433889210224151611328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So what was the ordinary daily life like in Greif?\",\"start\":726900,\"end\":731490,\"confidence\":0.8396327500000000387814225177862681448459625244140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was kind of, because you're young, it was kind of, I don't know, it was kind of, there wasn't any real set and rigid rules, so you just had to exist there and adapt.\",\"start\":732070,\"end\":740460,\"confidence\":0.6958794999999999841833187019801698625087738037109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so what about the actual, so did you have your own bedroom here?\",\"start\":740770,\"end\":744220,\"confidence\":0.855232800000000015216983229038305580615997314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"In Greif?\",\"start\":745510,\"end\":746970,\"confidence\":0.8077389999999999847801746000186540186405181884765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know, I can't remember.\",\"start\":746970,\"end\":747730,\"confidence\":0.487890749999999984165555133586167357861995697021484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Okay, that's okay.\",\"start\":748150,\"end\":749990,\"confidence\":0.68137455000000002325322157048503868281841278076171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Kinda maybe, I think, but I can't remember the Greif that much because I was that young.\",\"start\":749990,\"end\":753510,\"confidence\":0.64598359999999999114805859790067188441753387451171875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's okay, I'll just\\u2014 we'll take down what we can remember, and that's absolutely fine.\",\"start\":753626,\"end\":758963,\"confidence\":0.60477309999999995238084693482960574328899383544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about toiletries?\",\"start\":759973,\"end\":761944,\"confidence\":0.734330359999999959796923576504923403263092041015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you remember if you were provided with shower gel, toothpaste?\",\"start\":761992,\"end\":764701,\"confidence\":0.84002845999999997683715946550364606082439422607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, I don't remember.\",\"start\":765663,\"end\":766288,\"confidence\":0.65402349999999997987032429591636173427104949951171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Don't remember.\",\"start\":766384,\"end\":767266,\"confidence\":0.5882407400000000397000121665769256651401519775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about the food?\",\"start\":767586,\"end\":768484,\"confidence\":0.84686870000000002978168822664883919060230255126953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was the food okay?\",\"start\":768548,\"end\":769430,\"confidence\":0.84776013999999999537493522439035587012767791748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't actually remember what I ate.\",\"start\":770471,\"end\":771882,\"confidence\":0.492423739999999998673274603788740932941436767578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That's okay, I'm just literally going to list off some things, and if you can't remember, just say no, okay?\",\"start\":771994,\"end\":776979,\"confidence\":0.65438454999999995376214201314724050462245941162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":777524,\"end\":777877,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about school?\",\"start\":778646,\"end\":779624,\"confidence\":0.7698970000000000535322897121659480035305023193359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you still go to school while in this setting?\",\"start\":779688,\"end\":781659,\"confidence\":0.86134330000000003391136260688654147088527679443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, when I was in the group, I was still going to Mr Patrick Bishop's for a couple of months.\",\"start\":782400,\"end\":786263,\"confidence\":0.7213057000000000495987251269980333745479583740234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":788052,\"end\":788374,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about clothing?\",\"start\":789645,\"end\":791639,\"confidence\":0.84107719999999996929318513139151036739349365234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you get provided any clothes there?\",\"start\":791816,\"end\":793843,\"confidence\":0.8406879000000000434766889156890101730823516845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't actually.\",\"start\":794663,\"end\":795130,\"confidence\":0.638726099999999963330310492892749607563018798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I can't remember.\",\"start\":795860,\"end\":796702,\"confidence\":0.5250566599999999528591843045433051884174346923828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Sorry about that.\",\"start\":797009,\"end\":799455,\"confidence\":0.6856381000000000280891754300682805478572845458984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's all right, don't worry.\",\"start\":799762,\"end\":800928,\"confidence\":0.72091910000000003488906941129243932664394378662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about contact with family?\",\"start\":800993,\"end\":802321,\"confidence\":0.8431431000000000341998429576051421463489532470703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you still see your mum?\",\"start\":802370,\"end\":803633,\"confidence\":0.8191457399999999555717522525810636579990386962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":805815,\"end\":805881,\"confidence\":0.49361873000000000555331780560663901269435882568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And was that your decision, her decision, or?\",\"start\":806631,\"end\":808589,\"confidence\":0.825227799999999955815610519493930041790008544921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It was probably her because she was an alcoholic, you know.\",\"start\":809202,\"end\":811191,\"confidence\":0.63228910000000004831832711715833283960819244384765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":811611,\"end\":811789,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I just, you know, that young, I can't even remember anything about that one.\",\"start\":812679,\"end\":816447,\"confidence\":0.4921784000000000158792090587667189538478851318359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, I can't remember what I had for breakfast yesterday, so it's all right.\",\"start\":816528,\"end\":820141,\"confidence\":0.56265810000000004986731028111535124480724334716796875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"And I can.\",\"start\":820883,\"end\":821427,\"confidence\":0.547533150000000023993607101147063076496124267578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, what about the staff?\",\"start\":826610,\"end\":828785,\"confidence\":0.80211759999999998616004859286476857960224151611328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What were the staff like?\",\"start\":828851,\"end\":829718,\"confidence\":0.8603102000000000249002596319769509136676788330078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Some of them were all right and some of them were just not all right.\",\"start\":831259,\"end\":834823,\"confidence\":0.497821569999999991029682178123039193451404571533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You always get that in homes.\",\"start\":835113,\"end\":836049,\"confidence\":0.69189290000000003288960215286351740360260009765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There's always a mixture, there's always ones that's alright, there's always ones that's not alright.\",\"start\":836510,\"end\":839950,\"confidence\":0.614792800000000028148861019872128963470458984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, always just a bit of a mixture of, you know, there's always going to be one or two.\",\"start\":840130,\"end\":843790,\"confidence\":0.79477315999999997853109334755572490394115447998046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Mixture, mixture.\",\"start\":844530,\"end\":846150,\"confidence\":0.72745716999999998630954678446869365870952606201171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Mixture of nice people and mixture of assholes, basically.\",\"start\":846150,\"end\":850330,\"confidence\":0.833628950000000035203129300498403608798980712890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Fair enough.\",\"start\":850330,\"end\":851890,\"confidence\":0.592466200000000053904614105704240500926971435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about the kids, the other children there, were they alright with you?\",\"start\":851890,\"end\":854870,\"confidence\":0.84763690000000002644497953951940871775150299072265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you get along?\",\"start\":854870,\"end\":855550,\"confidence\":0.86931919999999995862793866763240657746791839599609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I can't remember, Mr Patrick Bishop.\",\"start\":856230,\"end\":858130,\"confidence\":0.7048965000000000369340114048100076615810394287109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I can't remember any of them.\",\"start\":858130,\"end\":859750,\"confidence\":0.484926460000000003613962462623021565377712249755859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think I was only in there for a bit.\",\"start\":859750,\"end\":861200,\"confidence\":0.8187931999999999987949195201508700847625732421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think it was the last few months I was in there.\",\"start\":861850,\"end\":863560,\"confidence\":0.88540180000000001658833070905529893934726715087890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think from what I could see Actually, let me just have a little look.\",\"start\":863810,\"end\":868170,\"confidence\":0.8082350000000000367350594387971796095371246337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Maybe a bit over 6 months, maybe even more than that.\",\"start\":868170,\"end\":870330,\"confidence\":0.793631729999999979696667651296593248844146728515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"From February until August.\",\"start\":870330,\"end\":872970,\"confidence\":0.8432168399999999675031858714646659791469573974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, well, no, it's a couple of months.\",\"start\":872970,\"end\":875150,\"confidence\":0.58872049999999997993427314213477075099945068359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, a couple of months.\",\"start\":875150,\"end\":875910,\"confidence\":0.73025379999999995295212329438072629272937774658203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":876430,\"end\":876450,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about any rules?\",\"start\":876450,\"end\":878990,\"confidence\":0.790820599999999984675014275126159191131591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were there any particular strict rules that you can remember?\",\"start\":878990,\"end\":882300,\"confidence\":0.85883520000000002081463890135637484490871429443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I can't remember that.\",\"start\":882550,\"end\":883770,\"confidence\":0.5719912000000000329436034007812850177288055419921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Any punishments?\",\"start\":883970,\"end\":886070,\"confidence\":0.72565866000000001090342038878588937222957611083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Ah, there was punishments.\",\"start\":886070,\"end\":887030,\"confidence\":0.5674698400000000031440094971912913024425506591796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You were thrown in your room and locked in your room and things like that.\",\"start\":887030,\"end\":888970,\"confidence\":0.68512139999999999151469864955288358032703399658203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You would be thrown in your room and locked in?\",\"start\":888970,\"end\":890890,\"confidence\":0.6632188599999999656375848644529469311237335205078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, I\\u2014 okay, that's what they used to\\u2014 that's\\u2014 that happened in quite a lot of homes when I was young.\",\"start\":891470,\"end\":897991,\"confidence\":0.772069099999999952643747747060842812061309814453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You used to get locked in your rooms and all that, and you were bad and all that.\",\"start\":898056,\"end\":900484,\"confidence\":0.85443860000000004806253173228469677269458770751953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I have heard that from a couple of people, to be fair.\",\"start\":900726,\"end\":903404,\"confidence\":0.8284951400000000187873183676856569945812225341796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It's quite a lot of the bastards used to hit you and all that.\",\"start\":904177,\"end\":906369,\"confidence\":0.69105994999999997840944843119359575212001800537109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did they hit you in Greif?\",\"start\":907014,\"end\":908062,\"confidence\":0.73937160000000001769393520589801482856273651123046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":908851,\"end\":908884,\"confidence\":0.49361873000000000555331780560663901269435882568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No?\",\"start\":909400,\"end\":909496,\"confidence\":0.6175194999999999989626076057902537286281585693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":909657,\"end\":909851,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Um, did anything happen in Greif that you would now as an adult consider to be abuse, neglect, or harmful?\",\"start\":911929,\"end\":917859,\"confidence\":0.70393830000000001678728267506812699139118194580078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Just get locked in a room, things like that.\",\"start\":919804,\"end\":921367,\"confidence\":0.71799420000000002684004130060202442109584808349609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think that's ample.\",\"start\":921416,\"end\":922270,\"confidence\":0.5682517000000000262360799752059392631053924560546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":922930,\"end\":923188,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And grabbed and threw about.\",\"start\":925670,\"end\":926830,\"confidence\":0.65440419999999999145501305974903516471385955810546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"That's probably the same as physical abuse, I'd say.\",\"start\":926895,\"end\":929150,\"confidence\":0.72146535000000000525943733009626157581806182861328125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, absolutely.\",\"start\":929558,\"end\":931204,\"confidence\":0.5014298999999999839616293684230186045169830322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"How did it make you feel?\",\"start\":934387,\"end\":935240,\"confidence\":0.84311130000000000794813104221248067915439605712890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know, like at the time, like when you were being locked in your room, how would you feel?\",\"start\":935368,\"end\":938940,\"confidence\":0.6144746500000000111185727291740477085113525390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You feel bad when they do that because you normally used to be locked up.\",\"start\":939696,\"end\":942383,\"confidence\":0.887584869999999970247017699875868856906890869140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It's like imprisonment.\",\"start\":942431,\"end\":943075,\"confidence\":0.74725169999999996317541217649704776704311370849609375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Especially when you're that lucky, you're only 10 years old, you go, ah, what's going on?\",\"start\":945018,\"end\":948436,\"confidence\":0.60943069999999999186712784648989327251911163330078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, absolutely.\",\"start\":948872,\"end\":950177,\"confidence\":0.5014298999999999839616293684230186045169830322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, was it all of the staff that were involved, only a particular few?\",\"start\":951757,\"end\":954837,\"confidence\":0.78150240000000004148006382820312865078449249267578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There's only a couple.\",\"start\":955483,\"end\":956177,\"confidence\":0.7923983999999999472407807843410409986972808837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's certainly\\u2014 I've noticed that, and I noticed that in the buy homes, isn't it?\",\"start\":956306,\"end\":959518,\"confidence\":0.72271070000000003918927404811256565153598785400390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You always get ones that are brand new, you always get ones that are just arseholes, and you always get ones that shouldn't have been at home because you've been in jail.\",\"start\":959921,\"end\":966935,\"confidence\":0.92979120000000003987139507444226182997226715087890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, okay.\",\"start\":969714,\"end\":982431,\"confidence\":0.55090344000000002200323478973587043583393096923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you give me one clear example of this occurrence?\",\"start\":984975,\"end\":989036,\"confidence\":0.778674960000000027093847165815532207489013671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So where and when did it occur?\",\"start\":989166,\"end\":990557,\"confidence\":0.86169434000000000306584979625768028199672698974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know, what happened before?\",\"start\":990622,\"end\":991706,\"confidence\":0.83512799999999998146194002401898615062236785888671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Just give a You were told to do something, you never done it, and you used to be grabbed and threw in your room and all that, and strangled.\",\"start\":993790,\"end\":1000550,\"confidence\":0.78765180000000001303561703025479800999164581298828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And what kind of thing would you do for that to be the punishment?\",\"start\":1000550,\"end\":1003060,\"confidence\":0.61325669999999998793782651773653924465179443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I just can't remember that, to be honest.\",\"start\":1004630,\"end\":1006750,\"confidence\":0.5398050500000000084810380940325558185577392578125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's okay, that's okay.\",\"start\":1007050,\"end\":1009370,\"confidence\":0.74750799999999995026911392415058799088001251220703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Too young, you know, a 10-year-old, you know.\",\"start\":1009370,\"end\":1010930,\"confidence\":0.582968099999999989080379236838780343532562255859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, yeah, of course.\",\"start\":1010930,\"end\":1012050,\"confidence\":0.472815900000000011171863434356055222451686859130859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did it happen often?\",\"start\":1012050,\"end\":1012930,\"confidence\":0.83122456000000000120309096018900163471698760986328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was it quite a regular occurrence?\",\"start\":1013010,\"end\":1015610,\"confidence\":0.89745145999999997865614886904950253665447235107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, it was often.\",\"start\":1015610,\"end\":1016470,\"confidence\":0.76120880000000001874838062576600350439548492431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Hang on, Grace, I'm just gonna spanner the hands.\",\"start\":1016470,\"end\":1020170,\"confidence\":0.79813312999999996844024963138508610427379608154296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They just, I don't think they were trained right to start with to actually deal with people.\",\"start\":1021037,\"end\":1024006,\"confidence\":0.8950310999999999683751639167894609272480010986328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The young ones are just, I think they just, we'll just put them in the group.\",\"start\":1024280,\"end\":1027684,\"confidence\":0.842952130000000021681216821889393031597137451171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yes, and what about, did it ever become worse or change or was it kind of just the same thing over and over?\",\"start\":1028297,\"end\":1035650,\"confidence\":0.68414914999999998368451770147657953202724456787109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Same thing over and over.\",\"start\":1036340,\"end\":1037503,\"confidence\":0.5376771700000000375752051695599220693111419677734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You always knew when you turned the page or turned around you were getting locked in a room.\",\"start\":1037667,\"end\":1040764,\"confidence\":0.5753662999999999971834085954469628632068634033203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about when you were locked in your room, were you still, were you given any food or water?\",\"start\":1042292,\"end\":1045827,\"confidence\":0.69167763000000004325329427956603467464447021484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, they used to open the door but they're not bringing your dinner.\",\"start\":1049031,\"end\":1051916,\"confidence\":0.4934753499999999792891003380645997822284698486328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Would you have to eat your dinner in the room or were you allowed to go and eat with everyone else?\",\"start\":1053206,\"end\":1056591,\"confidence\":0.88248837000000002195321258113835938274860382080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They used to bring up dinner.\",\"start\":1057919,\"end\":1059354,\"confidence\":0.83220919999999998228901176844374276697635650634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There wasn't a toilet in the room either, to be honest with you.\",\"start\":1059500,\"end\":1061822,\"confidence\":0.57859117000000004349402615844155661761760711669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":1062176,\"end\":1062564,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I remember that much.\",\"start\":1065095,\"end\":1065775,\"confidence\":0.70173717000000002119719511028961278498172760009765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I know it sounds a bit\\u2014 I know it can be a bit hard to talk about, but with there being no toilet, would you have an accident while you were in there?\",\"start\":1066376,\"end\":1075414,\"confidence\":0.5007139400000000239998598772217519581317901611328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Aye, just no choice.\",\"start\":1076185,\"end\":1077887,\"confidence\":0.6081052000000000123947074825991876423358917236328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You either piss yourself or you shake yourself or you push the toilet or something.\",\"start\":1078031,\"end\":1082029,\"confidence\":0.88891030000000004207549864077009260654449462890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":1082463,\"end\":1082623,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"There's no choice when you're locked in a room.\",\"start\":1083025,\"end\":1084470,\"confidence\":0.53076120000000004406359721542685292661190032958984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's just, it happened quite a lot back in the day.\",\"start\":1084550,\"end\":1087023,\"confidence\":0.73025583999999998940921841494855470955371856689453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Would you ask to go to the toilet or were you not able to?\",\"start\":1087521,\"end\":1090186,\"confidence\":0.61828190000000005088764964966685511171817779541015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It's extremely hard to go.\",\"start\":1090266,\"end\":1092177,\"confidence\":0.7682596999999999898278701948584057390689849853515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You just get knocked.\",\"start\":1092241,\"end\":1092964,\"confidence\":0.525408300000000050289372666156850755214691162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's just getting older.\",\"start\":1093381,\"end\":1094521,\"confidence\":0.717703399999999991365484675043262541294097900390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":1094602,\"end\":1094762,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, what immediate effects came from this kind of experience?\",\"start\":1104292,\"end\":1108364,\"confidence\":0.570226200000000016387957657570950686931610107421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Was there any pain or injury, any fear, shame, sleep problems, bedwetting, any running away?\",\"start\":1108460,\"end\":1113830,\"confidence\":0.6875567000000000206227923627011477947235107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, that was all.\",\"start\":1114776,\"end\":1115465,\"confidence\":0.55222296999999997968444631624151952564716339111328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That was all the same.\",\"start\":1115898,\"end\":1116828,\"confidence\":0.71723186999999999358124114223755896091461181640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I used to wet your bed, used to run away, used to get fear.\",\"start\":1116876,\"end\":1119617,\"confidence\":0.6307300000000000128608235172578133642673492431640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Something\\u2014 that's how you used to run away, because you were feared.\",\"start\":1120323,\"end\":1122247,\"confidence\":0.59876600000000002044231450781808234751224517822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":1122872,\"end\":1123561,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Probably.\",\"start\":1125133,\"end\":1125502,\"confidence\":0.5870592599999999716686716055846773087978363037109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You'll have heard that a lot, actually, and been involved in care, you probably\\u2014 that's where a lot of people run away because they've been wet in the bed.\",\"start\":1125679,\"end\":1131525,\"confidence\":0.51627140000000004693703203884069807827472686767578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":1132119,\"end\":1132360,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And I'm sorry to ask, but would you wet the bed in Greif?\",\"start\":1133067,\"end\":1136198,\"confidence\":0.58099100000000003518607627484016120433807373046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":1137082,\"end\":1137323,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":1137805,\"end\":1138061,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what would happen if you wet the bed?\",\"start\":1138126,\"end\":1139362,\"confidence\":0.6515494600000000247064235736615955829620361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were you given any, you know, any comfort?\",\"start\":1139427,\"end\":1142799,\"confidence\":0.77285660000000000469100314148818142712116241455078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were you given any\\u2014?\",\"start\":1143024,\"end\":1143731,\"confidence\":0.82996999999999998554045532728196121752262115478515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No.\",\"start\":1144550,\"end\":1144807,\"confidence\":0.49361873000000000555331780560663901269435882568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Certain staff were alright, certain ones weren't.\",\"start\":1144951,\"end\":1147939,\"confidence\":0.613388299999999997424993125605396926403045654296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So would they, like, say, change your sheets?\",\"start\":1149288,\"end\":1150926,\"confidence\":0.85499095999999996653428979698219336569309234619140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes, some of them are all right.\",\"start\":1151740,\"end\":1153200,\"confidence\":0.70879762999999995631839055931777693331241607666015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So you'll probably hear about a lot.\",\"start\":1153200,\"end\":1154540,\"confidence\":0.7854252999999999929059413261711597442626953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Some of them are already in certain homes.\",\"start\":1154540,\"end\":1155710,\"confidence\":0.78295269999999994592343455224181525409221649169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Some of them\\u2014 it happens in other homes.\",\"start\":1156320,\"end\":1158220,\"confidence\":0.7974447000000000063124616644927300512790679931640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You always meet nice people and then you meet assholes.\",\"start\":1158340,\"end\":1160380,\"confidence\":0.76989180000000001502513669038307853043079376220703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, happens absolutely everywhere.\",\"start\":1160700,\"end\":1162420,\"confidence\":0.51843815999999998123115574344410561025142669677734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I mean, it's just\\u2014 you never really\\u2014 you never got home, you met all nice people.\",\"start\":1162420,\"end\":1166710,\"confidence\":0.446725929999999993302850498366751708090305328369140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Never happens.\",\"start\":1167220,\"end\":1168080,\"confidence\":0.48052755000000002549853661548695527017116546630859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You never get a full night's sleep.\",\"start\":1168080,\"end\":1169550,\"confidence\":0.71508824999999998084376784390769898891448974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Right.\",\"start\":1170320,\"end\":1171480,\"confidence\":0.56647499999999995079491554861306212842464447021484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":1171480,\"end\":1172560,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't know, sometimes you wish for it, but it wasn't gonna happen, so you just had to go.\",\"start\":1172560,\"end\":1178060,\"confidence\":0.52171500000000003982592033935361541807651519775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That's when you're 10-year-old, I mean.\",\"start\":1181850,\"end\":1183187,\"confidence\":0.7079195400000000137907818498206324875354766845703125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"So yeah, absolutely, absolutely.\",\"start\":1183253,\"end\":1185862,\"confidence\":0.697886000000000006338041202980093657970428466796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, did this happen to anyone else, or did you ever\\u2014 did anyone else ever witness this happening to you, you know, being locked in that room?\",\"start\":1188340,\"end\":1195306,\"confidence\":0.6826719999999999455297938766307197511196136474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, I just do what I say.\",\"start\":1195993,\"end\":1196865,\"confidence\":0.7717289000000000509515984958852641284465789794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"People, I mean, there's people who probably witnessed it happening to me and all, but yeah, you're a lot young, you can't remember, but it did happen to other people.\",\"start\":1196945,\"end\":1204374,\"confidence\":0.63655614999999998726565308970748446881771087646484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Used to happen to a lot of people in there.\",\"start\":1206138,\"end\":1208796,\"confidence\":0.62595283999999995483420889286207966506481170654296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, of course.\",\"start\":1210860,\"end\":1211477,\"confidence\":0.576585600000000031428726288140751421451568603515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"That was one of the worst ones.\",\"start\":1213520,\"end\":1214455,\"confidence\":0.96813804000000003302517370684654451906681060791015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Fife was the worst one?\",\"start\":1215840,\"end\":1216798,\"confidence\":0.9192077499999999901092451182194054126739501953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"One of them, aye.\",\"start\":1217724,\"end\":1218504,\"confidence\":0.6403997500000000453468373962095938622951507568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":1219284,\"end\":1219528,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And when you say you would be kind of, you know, grabbed or thrown into your room, was there ever any bruises, any handprints?\",\"start\":1224038,\"end\":1231198,\"confidence\":0.49794992999999998506410747722839005291461944580078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yes, I was always bruised when they grabbed me and hit me and things like that.\",\"start\":1232440,\"end\":1235920,\"confidence\":0.762138399999999993639221429475583136081695556640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It always happened.\",\"start\":1235920,\"end\":1237110,\"confidence\":0.68081800000000003425526529099442996084690093994140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":1238220,\"end\":1240600,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You're 10, you're up there, back that long, you can remember certain things but you can't remember it all.\",\"start\":1240600,\"end\":1244480,\"confidence\":0.6153713499999999836376218809164129197597503662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, of course.\",\"start\":1244480,\"end\":1245660,\"confidence\":0.576585600000000031428726288140751421451568603515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And did you ever tell anyone or try and get any help because of that?\",\"start\":1246540,\"end\":1249120,\"confidence\":0.6103973000000000315168335873750038444995880126953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yeah, I used to tell the night staff and all that, but when you're that young, you don't think they'll believe you when you've been in a home.\",\"start\":1249120,\"end\":1255420,\"confidence\":0.53605384000000000366270569429616443812847137451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They just shy me about or just ignore you.\",\"start\":1256240,\"end\":1258360,\"confidence\":0.54152553999999997191849843147792853415012359619140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, even the nice ones, they used to say, right, I may borrow and just walk away and things like that.\",\"start\":1259173,\"end\":1264929,\"confidence\":0.6859764999999999890434310145792551338672637939453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So, okay, you end up going like this, you end up seeing the hank of their arseholes.\",\"start\":1265010,\"end\":1269564,\"confidence\":0.908162499999999983657517077517695724964141845703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yeah, yeah, because they used to make you\\u2014 even if you made a complaint, you just get ignored because you're that young.\",\"start\":1270079,\"end\":1276206,\"confidence\":0.77150273000000002543430355217424221336841583251953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":1280340,\"end\":1280660,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So that is everything for Greif.\",\"start\":1287744,\"end\":1289964,\"confidence\":0.66533860000000000223252527575823478400707244873046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":1290780,\"end\":1291009,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I'm now going to move on to Beech Avenue.\",\"start\":1291270,\"end\":1292804,\"confidence\":0.88838410000000000987796511253691278398036956787109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I'm going to ask the same question again.\",\"start\":1294130,\"end\":1295832,\"confidence\":0.6940893999999999675054596082190982997417449951171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What was Beech Avenue?\",\"start\":1295929,\"end\":1296918,\"confidence\":0.85871039999999998482138607869273982942104339599609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was it a home?\",\"start\":1296999,\"end\":1297663,\"confidence\":0.8303019000000000371386477127089165151119232177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was it a residential school?\",\"start\":1297728,\"end\":1299187,\"confidence\":0.81495565000000003141877868984011001884937286376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was just\\u2014 it was like two houses knocked into one.\",\"start\":1299836,\"end\":1302555,\"confidence\":0.5343020000000000546691580893821083009243011474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Just a home.\",\"start\":1304362,\"end\":1305184,\"confidence\":0.6155097499999999666187022739904932677745819091796875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"It was just like two normal houses and they knocked it through and they won us.\",\"start\":1305233,\"end\":1308233,\"confidence\":0.57079000000000001957545237019076012074947357177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":1308700,\"end\":1309104,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And can you remember how many floors were in this house?\",\"start\":1309668,\"end\":1311765,\"confidence\":0.8230391999999999708137465859181247651576995849609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"2 floors.\",\"start\":1312494,\"end\":1313820,\"confidence\":0.62445620000000001681428329902701079845428466796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And where was your bedroom?\",\"start\":1314176,\"end\":1315292,\"confidence\":0.76695853000000002719360736591625027358531951904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Top floor.\",\"start\":1316698,\"end\":1317184,\"confidence\":0.65754170000000000673168187859118916094303131103515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":1317733,\"end\":1318170,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you have your own bedroom or shared?\",\"start\":1321210,\"end\":1322743,\"confidence\":0.8927264999999999783852899781777523458003997802734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Own bedroom.\",\"start\":1323468,\"end\":1323967,\"confidence\":0.72360473999999996852494632548769004642963409423828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Own bedroom.\",\"start\":1324435,\"end\":1325128,\"confidence\":0.72360473999999996852494632548769004642963409423828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think there was about 10 people in all or something.\",\"start\":1327497,\"end\":1329785,\"confidence\":0.90759975000000003841904572254861705005168914794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"In the home?\",\"start\":1330732,\"end\":1331233,\"confidence\":0.78678656000000002368466311963857151567935943603515625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":1331928,\"end\":1332122,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":1333238,\"end\":1333706,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about the toilets?\",\"start\":1334369,\"end\":1335145,\"confidence\":0.627272000000000051755932872765697538852691650390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know, was there\\u2014 were they shared?\",\"start\":1335242,\"end\":1337344,\"confidence\":0.878922699999999945674744594725780189037322998046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were the showers shared?\",\"start\":1337441,\"end\":1338395,\"confidence\":0.88734469999999998623962937926989980041980743408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, they're shared toilets, yes.\",\"start\":1339199,\"end\":1340219,\"confidence\":0.73498076000000001073431121767498552799224853515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Shared toilets, okay.\",\"start\":1340833,\"end\":1342290,\"confidence\":0.75620419999999999305373421520926058292388916015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There's a couple of them, there's a couple on the top, one on the bottom.\",\"start\":1342678,\"end\":1348423,\"confidence\":0.8415932699999999488937874048133380711078643798828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Okay, no problem.\",\"start\":1348761,\"end\":1350722,\"confidence\":0.58404654000000000291237256533349864184856414794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":1356333,\"end\":1356755,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what about the food here?\",\"start\":1363943,\"end\":1365051,\"confidence\":0.81096624999999999960920149533194489777088165283203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was actually all right, but you can't really remember much of it.\",\"start\":1366777,\"end\":1370290,\"confidence\":0.6234571300000000260155275100260041654109954833984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, you're still going to school, you're in there, so you're new to the school, you know what I mean?\",\"start\":1370420,\"end\":1375795,\"confidence\":0.76780119999999996149853132010321132838726043701171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about, would you like eat dinner together or eat breakfast together?\",\"start\":1382623,\"end\":1385551,\"confidence\":0.939500699999999966394170769490301609039306640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, you used to do that.\",\"start\":1386198,\"end\":1387249,\"confidence\":0.75172220000000000705853153704083524644374847412109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":1392778,\"end\":1392923,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That was actually, Beech Avenue was actually the best one.\",\"start\":1393149,\"end\":1395519,\"confidence\":0.96458600000000005447731155072688125073909759521484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"It was the best one?\",\"start\":1395987,\"end\":1396761,\"confidence\":0.85776649999999998730260131196700967848300933837890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":1397357,\"end\":1397680,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":1400179,\"end\":1402290,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about hygiene-wise?\",\"start\":1402676,\"end\":1404062,\"confidence\":0.80551150000000004691713684223941527307033538818359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was there any toiletries provided?\",\"start\":1404127,\"end\":1406109,\"confidence\":0.8386232000000000130768285089288838207721710205078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I just cannot remember that, to be honest with you.\",\"start\":1407300,\"end\":1409107,\"confidence\":0.59436970000000000080575546235195361077785491943359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I just cannot remember, too young.\",\"start\":1409655,\"end\":1411656,\"confidence\":0.7542432999999999498896841032546944916248321533203125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"So I just actually liked the home, I thought it was quite good.\",\"start\":1412092,\"end\":1415561,\"confidence\":0.9812665000000000414814849136746488511562347412109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, no, that's absolutely fine.\",\"start\":1415884,\"end\":1416723,\"confidence\":0.70424735999999998892207031531143002212047576904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about clothing?\",\"start\":1416820,\"end\":1417546,\"confidence\":0.84107719999999996929318513139151036739349365234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you go with the clothing that you had from home or were you provided new?\",\"start\":1417724,\"end\":1421178,\"confidence\":0.91952080000000002701909807001356966793537139892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Covenants I came to home, right?\",\"start\":1422220,\"end\":1424140,\"confidence\":0.82537669999999996317541217649704776704311370849609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":1424140,\"end\":1424540,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I can't actually remember getting any clues in there.\",\"start\":1424540,\"end\":1428360,\"confidence\":0.514047600000000048936499297269620001316070556640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't think I was in there that long either.\",\"start\":1428360,\"end\":1429900,\"confidence\":0.5879860999999999560117203145637176930904388427734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Let me have a little look and see.\",\"start\":1431660,\"end\":1433260,\"confidence\":0.76779633999999996607499497258686460554599761962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, Beach Avenue was about 2 months.\",\"start\":1435030,\"end\":1437150,\"confidence\":0.84733044999999995727790746968821622431278228759765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It wasn't that long.\",\"start\":1437560,\"end\":1438680,\"confidence\":0.71644030000000002988969072248437441885471343994140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":1438680,\"end\":1439060,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Because I left there and they put me on Newfield.\",\"start\":1439060,\"end\":1441270,\"confidence\":0.78056300000000000682831569065456278622150421142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, I've got Newfield.\",\"start\":1442360,\"end\":1443880,\"confidence\":0.6090622999999999453990540132508613169193267822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That's the next one, just for this one.\",\"start\":1443880,\"end\":1445940,\"confidence\":0.680619300000000038153302739374339580535888671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about contact with family?\",\"start\":1447000,\"end\":1448200,\"confidence\":0.8431431000000000341998429576051421463489532470703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was there still no contact?\",\"start\":1448200,\"end\":1449310,\"confidence\":0.81739930000000005083649057269212789833545684814453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, no contact, no.\",\"start\":1450101,\"end\":1451010,\"confidence\":0.5029490599999999478342260772478766739368438720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, and what about the staff?\",\"start\":1451400,\"end\":1453755,\"confidence\":0.7708367000000000412995859733200632035732269287109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What were they like?\",\"start\":1453852,\"end\":1454405,\"confidence\":0.84986680000000003332161213620565831661224365234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Actually, it was a guy, a Mr Rankin, and his wife.\",\"start\":1455998,\"end\":1460096,\"confidence\":0.89673089999999999744062506579211913049221038818359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They owned a fruit stall next to Bell Street.\",\"start\":1460321,\"end\":1463615,\"confidence\":0.9009685499999999791498339618556201457977294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They were actually, him and his wife were actually buried inside.\",\"start\":1463679,\"end\":1465981,\"confidence\":0.7302315999999999807101858095848001539707183837890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Okay, okay, cool, got that.\",\"start\":1467542,\"end\":1469181,\"confidence\":0.67914459999999998718323013235931284725666046142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what about the other children?\",\"start\":1470740,\"end\":1471752,\"confidence\":0.61044960000000003663700454126228578388690948486328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were they okay?\",\"start\":1471800,\"end\":1472299,\"confidence\":0.8359995000000000064943606048473156988620758056640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes, I know someone in from Cherwell, so yes, they were actually all right.\",\"start\":1473391,\"end\":1476573,\"confidence\":0.87285226999999998565016312568332068622112274169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know some of the names?\",\"start\":1477759,\"end\":1478723,\"confidence\":0.7950927599999999539903683398733846843242645263671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, yes I do.\",\"start\":1480030,\"end\":1481123,\"confidence\":0.476713419999999998832862502240459434688091278076171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you give me just a couple?\",\"start\":1481429,\"end\":1482780,\"confidence\":0.83568900000000001515587655376293696463108062744140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"It just really helps to solidify the statement is all.\",\"start\":1482957,\"end\":1485288,\"confidence\":0.82029540000000000787849785410799086093902587890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There was Elizabeth Campbell.\",\"start\":1485996,\"end\":1487379,\"confidence\":0.84413360000000003946496462958748452365398406982421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":1490849,\"end\":1491171,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Sharon McAllister.\",\"start\":1491801,\"end\":1492930,\"confidence\":0.81683450000000001889333134386106394231319427490234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":1494641,\"end\":1494915,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That was two.\",\"start\":1495206,\"end\":1496303,\"confidence\":0.70508665000000003697522288348409347236156463623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then my brother Kevin, he was in there too.\",\"start\":1496497,\"end\":1498288,\"confidence\":0.8921219000000000232120100918109528720378875732421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Your brother Kevin was in there too.\",\"start\":1498353,\"end\":1500321,\"confidence\":0.89857565999999999828418140168651007115840911865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is he an older brother?\",\"start\":1500978,\"end\":1502094,\"confidence\":0.90338960000000001482334255342721007764339447021484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Younger, okay.\",\"start\":1503672,\"end\":1504801,\"confidence\":0.61619776000000003879364385284134186804294586181640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He's youngest.\",\"start\":1505204,\"end\":1505769,\"confidence\":0.77470300000000003048938879146589897572994232177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Youngest, okay, got that.\",\"start\":1506576,\"end\":1508995,\"confidence\":0.70248929999999998319282212833059020340442657470703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Did anything happen here that you would now consider abuse, neglect, or harmful as an adult?\",\"start\":1511360,\"end\":1515273,\"confidence\":0.77506079999999999419202367789694108068943023681640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":1516227,\"end\":1516324,\"confidence\":0.49361873000000000555331780560663901269435882568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, okay.\",\"start\":1516874,\"end\":1517391,\"confidence\":0.595505830000000013768612916464917361736297607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And I know the question is, what was different about this placement compared with the others?\",\"start\":1520372,\"end\":1524026,\"confidence\":0.82266706000000000553740164832561276853084564208984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I know you said it was the best one.\",\"start\":1524091,\"end\":1525514,\"confidence\":0.490764680000000008686100727572920732200145721435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What made it the best one?\",\"start\":1526662,\"end\":1527665,\"confidence\":0.5820027599999999523561200476251542568206787109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"The staff are actually very nice.\",\"start\":1528070,\"end\":1530880,\"confidence\":0.98481560000000001320330511589418165385723114013671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The husband\\u2014 there was a husband and wife that owned the fruiters as well, but they ran that.\",\"start\":1531710,\"end\":1535630,\"confidence\":0.87488469999999995962980392505414783954620361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So I don't know if you\\u2014 I can't remember, but I knew Mr Rankin.\",\"start\":1536090,\"end\":1540010,\"confidence\":0.81047826999999994512791090528480708599090576171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He used to take us to the fruiters.\",\"start\":1540010,\"end\":1541050,\"confidence\":0.85172020000000003836504447463084943592548370361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And Mr\\u2014 who, sorry?\",\"start\":1541790,\"end\":1543410,\"confidence\":0.5725078999999999584957777187810279428958892822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"His name is Mr Rankin.\",\"start\":1543450,\"end\":1544820,\"confidence\":0.85645749999999998269828438424156047403812408447265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I can't remember his first name.\",\"start\":1544850,\"end\":1545810,\"confidence\":0.510623040000000028015847419737838208675384521484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The fruiters in that, in Welshgate, were just along the way where I stayed in Paisley.\",\"start\":1545810,\"end\":1551310,\"confidence\":0.90300875999999996590617001857026480138301849365234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So there's something called Paisley.\",\"start\":1551690,\"end\":1552610,\"confidence\":0.8724561299999999963716845741146244108676910400390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"On the fruiters, and he used to take the fruiters and that, and you just used to help yourself.\",\"start\":1552670,\"end\":1555490,\"confidence\":0.84590189999999998438084958252147771418094635009765625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I remember to see the shed and I just thought\\u2014 Okay, I'm glad that there was at least, you know, one place that was safe for you.\",\"start\":1555998,\"end\":1564491,\"confidence\":0.84400679999999994596038277450134046375751495361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That was the only one, aye.\",\"start\":1564555,\"end\":1566497,\"confidence\":0.74711852999999994739965814005699940025806427001953125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Oh, bless you.\",\"start\":1566802,\"end\":1567396,\"confidence\":0.84304075999999994461830965519766323268413543701171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm going to move on now to Newfield.\",\"start\":1568199,\"end\":1571297,\"confidence\":0.88564556999999999309380882550613023340702056884765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I can see that you were there for about 6 months as well.\",\"start\":1571715,\"end\":1574155,\"confidence\":0.88086253000000003243741275582578964531421661376953125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":1574909,\"end\":1575166,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What was Newfield in a sense of, was it a house?\",\"start\":1575632,\"end\":1579276,\"confidence\":0.8909108999999999500829517273814417421817779541015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was not, it was units.\",\"start\":1580769,\"end\":1582037,\"confidence\":0.6325878499999999515779336434206925332546234130859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was like 4 or 5 different units because it was a residential home for boys and girls.\",\"start\":1582230,\"end\":1586308,\"confidence\":0.91526249999999997886135361113701947033405303955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was a residential, okay, boys and girls, plus the school was inside.\",\"start\":1588518,\"end\":1593184,\"confidence\":0.81435709999999994490593735463335178792476654052734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, and how many people were there to a unit?\",\"start\":1597877,\"end\":1602747,\"confidence\":0.83478266000000000968128688327851705253124237060546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you remember it all?\",\"start\":1602796,\"end\":1603553,\"confidence\":0.81777990000000000403446165364584885537624359130859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's okay.\",\"start\":1605400,\"end\":1605758,\"confidence\":0.73359823000000001780307457011076621711254119873046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'd say 6 plus, wasn't it?\",\"start\":1606571,\"end\":1608459,\"confidence\":0.8543162300000000097810470833792351186275482177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":1608524,\"end\":1608833,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So we'll go with like just 6 or more to a unit, and you said there was about 4 or 5 units?\",\"start\":1609266,\"end\":1617634,\"confidence\":0.8696272400000000235564812101074494421482086181640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, there was.\",\"start\":1618563,\"end\":1619237,\"confidence\":0.6856457000000000245876208282425068318843841552734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They were named after islands: Campsie, South, Iona.\",\"start\":1620006,\"end\":1625953,\"confidence\":0.88074784999999999879349843467934988439083099365234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They were named after islands.\",\"start\":1626418,\"end\":1627412,\"confidence\":0.80466205000000001756887968440423719584941864013671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And I've got you down as being in the Campsie unit, is that right?\",\"start\":1628903,\"end\":1631612,\"confidence\":0.8058362999999999498612623938242904841899871826171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, I was in Campsie and South.\",\"start\":1632189,\"end\":1633407,\"confidence\":0.8015255999999999492189317606971599161624908447265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Campsie and South?\",\"start\":1634369,\"end\":1635299,\"confidence\":0.848520900000000022345147954183630645275115966796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":1635957,\"end\":1636037,\"confidence\":0.49361873000000000555331780560663901269435882568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":1636213,\"end\":1638685,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, and what about the units?\",\"start\":1639889,\"end\":1642649,\"confidence\":0.79947559999999995294928112343768589198589324951171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What did they look like?\",\"start\":1642778,\"end\":1643933,\"confidence\":0.85131495999999995394347251931321807205677032470703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know, was there a kitchen, dining room?\",\"start\":1643997,\"end\":1647015,\"confidence\":0.8849525000000000307665004584123380482196807861328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was a kitchen, dining room, yes.\",\"start\":1647833,\"end\":1649101,\"confidence\":0.75414323999999999248444737531826831400394439697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Couches.\",\"start\":1649197,\"end\":1649631,\"confidence\":0.6637350300000000036249048207537271082401275634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Just looked like\\u2014 the units kind of looked like a house, you know what I mean?\",\"start\":1650096,\"end\":1654446,\"confidence\":0.7557576299999999580592202619300223886966705322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":1655376,\"end\":1655714,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about your bedroom?\",\"start\":1657142,\"end\":1659421,\"confidence\":0.85422889999999995769286442737211473286151885986328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you have your own bedroom or did you share?\",\"start\":1659469,\"end\":1661186,\"confidence\":0.88658029999999998782556076548644341528415679931640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I had my own bedroom, yes.\",\"start\":1661748,\"end\":1662678,\"confidence\":0.7396019700000000529627186551806516945362091064453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Own bedroom.\",\"start\":1662935,\"end\":1663544,\"confidence\":0.72360473999999996852494632548769004642963409423828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what about bathrooms?\",\"start\":1663736,\"end\":1664747,\"confidence\":0.62547856999999995597505630939849652349948883056640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes, there was shared bathrooms, yes, for the residents.\",\"start\":1665885,\"end\":1668804,\"confidence\":0.50984010000000001827658024922129698097705841064453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what about showers?\",\"start\":1669189,\"end\":1670119,\"confidence\":0.778929769999999965790493661188520491123199462890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was there shared showers?\",\"start\":1670215,\"end\":1671081,\"confidence\":0.90700440000000004392433083921787329018115997314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Eh, can't remember, but I know there was baths.\",\"start\":1672139,\"end\":1674384,\"confidence\":0.75011145999999995215290482519776560366153717041015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I remember that back then.\",\"start\":1674625,\"end\":1675619,\"confidence\":0.76869569999999998177742099869647063314914703369140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were they shared baths, so kind of everyone would take it in turns to use the baths?\",\"start\":1675988,\"end\":1679291,\"confidence\":0.89974849999999995109334349763230420649051666259765625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":1679997,\"end\":1680157,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":1680734,\"end\":1680991,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about routines?\",\"start\":1682017,\"end\":1682755,\"confidence\":0.80839497000000004600650527208927087485790252685546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was there any specific kind of bathing routine, you know, was it you have to bath in the morning and night, or?\",\"start\":1682819,\"end\":1688335,\"confidence\":0.907575299999999973721287460648454725742340087890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, not really.\",\"start\":1689237,\"end\":1690059,\"confidence\":0.59273153999999994567815519985742866992950439453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, no.\",\"start\":1690123,\"end\":1690462,\"confidence\":0.53180579999999999518678350796108134090900421142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay, I think it was kind of your choice, if you know what I mean.\",\"start\":1690703,\"end\":1695504,\"confidence\":0.8066126000000000129119825942325405776500701904296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, okay.\",\"start\":1695859,\"end\":1696584,\"confidence\":0.55090344000000002200323478973587043583393096923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You didn't have a choice?\",\"start\":1696890,\"end\":1697599,\"confidence\":0.55940920000000005085638576929341070353984832763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, you had a choice?\",\"start\":1698416,\"end\":1699308,\"confidence\":0.6313317400000000301218960885307751595973968505859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was up to you, but nobody ever said to you, go for a shower in the bathroom every day, which I think you should have.\",\"start\":1700200,\"end\":1706025,\"confidence\":0.72147744999999996462491935744765214622020721435546875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, okay.\",\"start\":1706382,\"end\":1709626,\"confidence\":0.55090344000000002200323478973587043583393096923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, what about the food?\",\"start\":1709853,\"end\":1711312,\"confidence\":0.7808804499999999482184875887469388544559478759765625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I think it's actually all right, as I can remember, but I cannae remember that much, darling.\",\"start\":1714107,\"end\":1718467,\"confidence\":0.67588013000000002339362481507123447954654693603515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, again, it's just one of them.\",\"start\":1718888,\"end\":1720330,\"confidence\":0.53638960000000002192876991102821193635463714599609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Right.\",\"start\":1721074,\"end\":1724372,\"confidence\":0.56647499999999995079491554861306212842464447021484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what about toiletries?\",\"start\":1727298,\"end\":1729787,\"confidence\":0.63984834999999995464037283454672433435916900634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you remember being provided shower gel, toothpaste, toothbrush?\",\"start\":1729933,\"end\":1733046,\"confidence\":0.87232220000000004755946747536654584109783172607421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, I cannae, no.\",\"start\":1733938,\"end\":1734684,\"confidence\":0.72629284999999998984065996410208754241466522216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is that that you can't remember, you weren't given them?\",\"start\":1735349,\"end\":1737733,\"confidence\":0.51369553999999995053116208509891293942928314208984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I cannae remember.\",\"start\":1738658,\"end\":1739493,\"confidence\":0.57684827000000005181590267966384999454021453857421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, no, that's okay.\",\"start\":1739558,\"end\":1740332,\"confidence\":0.51965859999999997054231926085776649415493011474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I just wanted to clarify that I didn't get that any mistaken.\",\"start\":1740381,\"end\":1742784,\"confidence\":0.75092119999999995538786379256634972989559173583984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I can't remember.\",\"start\":1743590,\"end\":1745410,\"confidence\":0.5773321399999999936625272312085144221782684326171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Then I got to be about older.\",\"start\":1745410,\"end\":1746300,\"confidence\":0.81786864999999997483115521390573121607303619384765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I know of it, but no, I can't remember that, no.\",\"start\":1746730,\"end\":1749710,\"confidence\":0.5990621000000000417884393755230121314525604248046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Okay, no problem at all.\",\"start\":1749710,\"end\":1751250,\"confidence\":0.77047074000000004279087306713336147367954254150390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what about contact with family?\",\"start\":1751250,\"end\":1752550,\"confidence\":0.80625194000000000027483793019200675189495086669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was there still no contact?\",\"start\":1752550,\"end\":1753660,\"confidence\":0.81739930000000005083649057269212789833545684814453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Eh, I don't think anybody ever came to see me in the tube, no.\",\"start\":1754690,\"end\":1758690,\"confidence\":0.6019003400000000336689254254451952874660491943359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":1758690,\"end\":1759890,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about the staff?\",\"start\":1759890,\"end\":1760710,\"confidence\":0.7918730000000000490700813315925188362598419189453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What were the staff like in this place?\",\"start\":1760710,\"end\":1762230,\"confidence\":0.75525549999999996853006223318516276776790618896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Half and half.\",\"start\":1763270,\"end\":1763770,\"confidence\":0.6354288500000000450285142505890689790248870849609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Half of them were alright, half of them were arseholes.\",\"start\":1763880,\"end\":1765790,\"confidence\":0.7895911300000000299093017019913531839847564697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":1765990,\"end\":1767590,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't know what I need to put.\",\"start\":1767590,\"end\":1769470,\"confidence\":0.6728465999999999613834233969100750982761383056640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, no, say what you need to say, honestly.\",\"start\":1769830,\"end\":1771650,\"confidence\":0.7108658599999999605500988764106296002864837646484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There's no\\u2014 You're all right?\",\"start\":1771830,\"end\":1774080,\"confidence\":0.77038940000000000196678229258395731449127197265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Some of them are all right, some of them were just\\u2014 shouldn't have been there, if you know what I mean.\",\"start\":1774080,\"end\":1778930,\"confidence\":0.65621483000000002672180698937154375016689300537109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about the other children there?\",\"start\":1779280,\"end\":1780719,\"confidence\":0.7337577299999999969060127114062197506427764892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Eh, it's kind of\\u2014 some of them are all right, some of them aren't.\",\"start\":1782240,\"end\":1784340,\"confidence\":0.650120260000000005362608135328628122806549072265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Kinda, they've probably seen this, they've probably seen the same as me.\",\"start\":1784860,\"end\":1788640,\"confidence\":0.70684420000000003359019729032297618687152862548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He was all right, he wasn't.\",\"start\":1788640,\"end\":1789470,\"confidence\":0.6023676399999999819812046553124673664569854736328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, well, you're never going to get along with everyone.\",\"start\":1789760,\"end\":1791830,\"confidence\":0.810024260000000051462620831443928182125091552734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That's it, kinda.\",\"start\":1792840,\"end\":1793580,\"confidence\":0.7245454000000000061021410147077403962612152099609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You don't know them, so yeah, you go, ah, fuck you.\",\"start\":1793580,\"end\":1797600,\"confidence\":0.903657200000000049300297177978791296482086181640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":1797600,\"end\":1798000,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about any rules?\",\"start\":1800486,\"end\":1801248,\"confidence\":0.790820599999999984675014275126159191131591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was there any rules that you can remember from here?\",\"start\":1801312,\"end\":1803434,\"confidence\":0.87199689999999996370405597190256230533123016357421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":1805444,\"end\":1806041,\"confidence\":0.49361873000000000555331780560663901269435882568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about any punishments?\",\"start\":1806767,\"end\":1807589,\"confidence\":0.739098699999999997345412339200265705585479736328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I used to get locked in your room and battered and all that in there.\",\"start\":1808783,\"end\":1811412,\"confidence\":0.6581347600000000408471123591880314052104949951171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I didn't like that place at all.\",\"start\":1811621,\"end\":1813412,\"confidence\":0.97276412999999994912769807342556305229663848876953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So they would take you to your room?\",\"start\":1813944,\"end\":1815218,\"confidence\":0.83307432999999997402795770540251396596431732177734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Some of the staff used to hit you and things like that and throw you in your room and things like that.\",\"start\":1816842,\"end\":1820676,\"confidence\":0.73140119999999997357775782802491448819637298583984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":1823137,\"end\":1823317,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I know you've just said that, but I'll ask the same question again.\",\"start\":1825569,\"end\":1828060,\"confidence\":0.68349504000000005365933475331985391676425933837890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Did anything happen there that as an adult you now consider to be abuse, neglect, or harmful?\",\"start\":1828174,\"end\":1832752,\"confidence\":0.7850904499999999952564166960655711591243743896484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":1833561,\"end\":1833836,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And how would you label that?\",\"start\":1834226,\"end\":1836026,\"confidence\":0.789768000000000025551116777933202683925628662109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Physical abuse, getting hot and bothered and clearing your room and locked in your room.\",\"start\":1837243,\"end\":1840341,\"confidence\":0.8995075999999999627476654495694674551486968994140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I haven't done that.\",\"start\":1840470,\"end\":1841379,\"confidence\":0.60463845999999998870322315269731916487216949462890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I just didn't like the place at all.\",\"start\":1843199,\"end\":1844670,\"confidence\":0.97251790000000004621227844836539588868618011474609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I just couldn't stand it.\",\"start\":1844750,\"end\":1846189,\"confidence\":0.95413183999999995332785829305066727101802825927734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":1849060,\"end\":1849220,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And you've made a complaint, tell staff, as I said to you, you just get knocked.\",\"start\":1851478,\"end\":1855212,\"confidence\":0.49427164000000001209400579682551324367523193359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They just ignore you.\",\"start\":1855456,\"end\":1857307,\"confidence\":0.81751300000000004519762342169997282326221466064453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And who was responsible for the abuse, the physical abuse?\",\"start\":1861040,\"end\":1864444,\"confidence\":0.77620345000000001700612983768223784863948822021484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, the staff.\",\"start\":1865493,\"end\":1866171,\"confidence\":0.63191753999999999980019538270425982773303985595703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The staff.\",\"start\":1866461,\"end\":1866929,\"confidence\":0.69549790000000000222968310481519438326358795166015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And was there any, you know, was it just a particular set of staff or was it kind of all of them?\",\"start\":1867026,\"end\":1870497,\"confidence\":0.836760640000000055493956097052432596683502197265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, just this kind of, as I said to you, some of them are alright, some of them on me.\",\"start\":1871292,\"end\":1875625,\"confidence\":0.53657440000000000690505430611665360629558563232421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yeah, you know, it's not in order.\",\"start\":1876756,\"end\":1877819,\"confidence\":0.71146830000000005345128784028929658234119415283203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You probably notice that in all your claims you're dealing with someone.\",\"start\":1877900,\"end\":1879930,\"confidence\":0.67756486000000004654708618545555509626865386962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"A lot of people, some of the staff they like, and some of them they're just no.\",\"start\":1880171,\"end\":1883941,\"confidence\":0.52640330000000001842153096731635741889476776123046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":1885302,\"end\":1885480,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So can you give me one clear example of a time when you were physically abused?\",\"start\":1886416,\"end\":1892774,\"confidence\":0.62280889999999999862012600715388543903827667236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What happened beforehand, what happened during, and what happened after?\",\"start\":1893113,\"end\":1896340,\"confidence\":0.87064419999999997923367800467531196773052215576171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But it's just, just, I can't even remember what happened before that.\",\"start\":1897950,\"end\":1902128,\"confidence\":0.54368559999999999110542603375506587326526641845703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I remember getting hot grabbed and threw my room and things up.\",\"start\":1902210,\"end\":1905514,\"confidence\":0.86280875999999995240585803912836126983165740966796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So can you remember where it happened?\",\"start\":1906571,\"end\":1907970,\"confidence\":0.86287199999999997235278215157450176775455474853515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know, was it in a communal area?\",\"start\":1908018,\"end\":1909644,\"confidence\":0.8714577599999999701907427152036689221858978271484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was in a\\u2014 no, it wasn't in a communal area, it was in a private bit.\",\"start\":1910590,\"end\":1913458,\"confidence\":0.81568854999999995669668351183645427227020263671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"In a private what, sorry?\",\"start\":1914349,\"end\":1915289,\"confidence\":0.5803930999999999951199924907996319234371185302734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Just in a private bit.\",\"start\":1916035,\"end\":1917023,\"confidence\":0.78702645999999998327467665149015374481678009033203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"In a private bit of the unit.\",\"start\":1917671,\"end\":1919178,\"confidence\":0.758818030000000032231355362455360591411590576171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And so what did the member of staff do?\",\"start\":1921766,\"end\":1924274,\"confidence\":0.80683329999999997550474972740630619227886199951171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They actually just grabbed me and And actually punched me and actually threw me on the bed, then locked the door.\",\"start\":1927324,\"end\":1934308,\"confidence\":0.83052539999999996922497302875854074954986572265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Did he physically hurt you apart from grabbing you?\",\"start\":1936950,\"end\":1939087,\"confidence\":0.52810670000000003998508191216387785971164703369140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yes, he actually whacked me.\",\"start\":1940001,\"end\":1941061,\"confidence\":0.726335469999999983059524311101995408535003662109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"He actually punched me.\",\"start\":1943042,\"end\":1946874,\"confidence\":0.72567459999999994746389120336971245706081390380859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And where did that hit?\",\"start\":1947266,\"end\":1948130,\"confidence\":0.77232730000000004988436330677359364926815032958984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"At my face.\",\"start\":1949733,\"end\":1950325,\"confidence\":0.67035294000000000824712742542033083736896514892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, and was there a mark after, I'm assuming?\",\"start\":1951910,\"end\":1954403,\"confidence\":0.9026747299999999807340600455063395202159881591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, I suppose.\",\"start\":1955070,\"end\":1955815,\"confidence\":0.716240800000000010783196557895280420780181884765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And then he locked you in your room?\",\"start\":1957008,\"end\":1958134,\"confidence\":0.61758166999999997148762531651300378143787384033203125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":1960300,\"end\":1960655,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And how long were you left for?\",\"start\":1961220,\"end\":1962448,\"confidence\":0.85448175999999997909384319427772425115108489990234375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, a good few hours.\",\"start\":1963481,\"end\":1964337,\"confidence\":0.7231300499999999686906448914669454097747802734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And can you remember what happened when you were let out of your room?\",\"start\":1967747,\"end\":1969867,\"confidence\":0.84147220000000000350581785824033431708812713623046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I was just like, my roommate, quite a nice staff actually, what happened to your face?\",\"start\":1971132,\"end\":1975255,\"confidence\":0.71664625000000004018119170723366551101207733154296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I said he whacked me, and then all of a sudden, and get caught up a bit, I fail.\",\"start\":1976079,\"end\":1981512,\"confidence\":0.711384699999999980946085997857153415679931640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That's what they used to say.\",\"start\":1981931,\"end\":1982847,\"confidence\":0.74772749999999998937738610038650222122669219970703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Obviously, a young lady and they're adults, they've got to believe they're adults.\",\"start\":1984842,\"end\":1988380,\"confidence\":0.59068525000000005054090479461592622101306915283203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, that's what happens.\",\"start\":1989827,\"end\":1994275,\"confidence\":0.63284160000000000412256895288010127842426300048828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, now how often did this happen?\",\"start\":1996730,\"end\":1999260,\"confidence\":0.72298549999999994764010580183821730315685272216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"A couple of times.\",\"start\":2000613,\"end\":2001403,\"confidence\":0.6749475000000000335376171278767287731170654296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But it wasn't a regular occurrence?\",\"start\":2003369,\"end\":2004916,\"confidence\":0.70891040000000005161240324014215730130672454833984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, it's just Couple of times with certain staff, yes.\",\"start\":2006402,\"end\":2009002,\"confidence\":0.836978259999999973928197505301795899868011474609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And did it ever change or become worse?\",\"start\":2009576,\"end\":2011546,\"confidence\":0.781643199999999982452436597668565809726715087890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, not really, no.\",\"start\":2013722,\"end\":2015189,\"confidence\":0.59067919999999995983586131842457689344882965087890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Just kind of the same people all the time.\",\"start\":2015334,\"end\":2016881,\"confidence\":0.80756724000000001950638761627487838268280029296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They just used to hit me and grab me and throw me in the room.\",\"start\":2017026,\"end\":2020572,\"confidence\":0.80633790000000005182556606087018735706806182861328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Never liked the place, never liked Newfield at all.\",\"start\":2020975,\"end\":2022748,\"confidence\":0.96321920000000005313012252372573129832744598388671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":2024610,\"end\":2025434,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":2027939,\"end\":2028133,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what was the immediate effect from this?\",\"start\":2029393,\"end\":2030848,\"confidence\":0.82731209999999999471498313141637481749057769775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know, was there still, was there any bedwetting, sleep problems?\",\"start\":2030945,\"end\":2033579,\"confidence\":0.5965823500000000390031118513434194028377532958984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You're bedwetting, you don't want to go to sleep and then this happens to you.\",\"start\":2034350,\"end\":2038815,\"confidence\":0.8897842000000000250992115979897789657115936279296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You lie awake all night thinking you've got to clean the hickey and all that as well.\",\"start\":2039621,\"end\":2042136,\"confidence\":0.55075700000000005207567710385774262249469757080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":2048263,\"end\":2048425,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's kind of one of the places I like to forget.\",\"start\":2048668,\"end\":2050692,\"confidence\":0.57562846000000000845631120682810433208942413330078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I just don't like that at all.\",\"start\":2050789,\"end\":2052069,\"confidence\":0.96185609999999999164543851293274201452732086181640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, absolutely understandable.\",\"start\":2052717,\"end\":2054271,\"confidence\":0.61704325999999998231260178727097809314727783203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Just going to ask really quick, just like I asked with the old one, in Newfield, what were the staff like when you did wet the bed?\",\"start\":2055150,\"end\":2062112,\"confidence\":0.84118709999999996540509528131224215030670166015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, some, as I said, some of them used to change it, some of them didn't bother at all.\",\"start\":2063283,\"end\":2067449,\"confidence\":0.66050260000000005078391041024588048458099365234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And the ones that didn't bother, was that left to you to deal with?\",\"start\":2067850,\"end\":2070301,\"confidence\":0.527191100000000023584334485349245369434356689453125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":2071199,\"end\":2071455,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, and was that so, for example, you would have to change your own bedsheets or go for a quick bath, clean off?\",\"start\":2071856,\"end\":2080172,\"confidence\":0.85992025999999999186229615588672459125518798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Have to go and do it yourself, yes.\",\"start\":2081070,\"end\":2082608,\"confidence\":0.79873709999999997766195747317397035658359527587890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, and some would help and some just wouldn't?\",\"start\":2083554,\"end\":2086358,\"confidence\":0.57435524000000004463117875275202095508575439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Some of them were alright, some of them Okay, um, did the same thing happen to anyone else, or did you ever witness anything?\",\"start\":2086983,\"end\":2101707,\"confidence\":0.7168482000000000464723370896535925567150115966796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, a few people in here now.\",\"start\":2102052,\"end\":2104200,\"confidence\":0.84506329999999996172022065366036258637905120849609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You've witnessed it?\",\"start\":2106230,\"end\":2106778,\"confidence\":0.7629278299999999735092615082976408302783966064453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You've not seen it happening?\",\"start\":2106844,\"end\":2108056,\"confidence\":0.6151467999999999936022732072160579264163970947265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And would other people have seen it happening to you?\",\"start\":2111097,\"end\":2112975,\"confidence\":0.79981846000000000884710971149615943431854248046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":2113799,\"end\":2113914,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":2118646,\"end\":2118999,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you tell anyone what was happening?\",\"start\":2120333,\"end\":2122133,\"confidence\":0.815003200000000038727421269868500530719757080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, I told other members of staff, but as I said to you, when you're that young, they don't believe you.\",\"start\":2122905,\"end\":2126874,\"confidence\":0.527322199999999963182517603854648768901824951171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Actually, they don't think I'm as bad as much as you do, you know.\",\"start\":2129257,\"end\":2132183,\"confidence\":0.50487333999999994826879401443875394761562347412109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what was different about this care placement compared to the others?\",\"start\":2138333,\"end\":2141238,\"confidence\":0.8216061999999999532207084484980441629886627197265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Just, just, I don't know what it was.\",\"start\":2142620,\"end\":2145140,\"confidence\":0.641640699999999952751750242896378040313720703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I just, I couldn't take that.\",\"start\":2145180,\"end\":2146060,\"confidence\":0.92254080000000004968541134076076559722423553466796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I just didn't like it.\",\"start\":2146060,\"end\":2147020,\"confidence\":0.943248599999999992604671206208877265453338623046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I couldn't take the voice at all.\",\"start\":2148160,\"end\":2149480,\"confidence\":0.93653120000000000811013478596578352153301239013671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I just couldn't make it.\",\"start\":2149480,\"end\":2150540,\"confidence\":0.85702675999999999856271415410446934401988983154296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Some homes you mustn't go around, some homes you don't.\",\"start\":2151770,\"end\":2154790,\"confidence\":0.5919993500000000352656570612452924251556396484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, absolutely.\",\"start\":2155160,\"end\":2157900,\"confidence\":0.5014298999999999839616293684230186045169830322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, I'm now going to move on to Balrossie.\",\"start\":2158090,\"end\":2160510,\"confidence\":0.84422180000000002220161832156009040772914886474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So just for your knowledge, there is only 2 placements left, so we're going to do Balrossie now and then we'll do Kibble, and then that is everything for the in-depth of each placement, okay?\",\"start\":2160520,\"end\":2169300,\"confidence\":0.80072175999999994910893974520149640738964080810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, would you like to take a break at all, or you're happy to continue?\",\"start\":2170032,\"end\":2172779,\"confidence\":0.81762904000000002913139951488119550049304962158203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, Marie, I've got a can.\",\"start\":2173551,\"end\":2174530,\"confidence\":0.7171848400000000456344650956452824175357818603515625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Perfect.\",\"start\":2175494,\"end\":2176057,\"confidence\":0.76724212999999996664968193726963363587856292724609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What type of setting was Balrossie?\",\"start\":2177744,\"end\":2179286,\"confidence\":0.8629828699999999574998810203396715223789215087890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was it a residential school or a house?\",\"start\":2179350,\"end\":2181914,\"confidence\":0.8469252000000000446533476861077360808849334716796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"A residential de-listed school.\",\"start\":2182398,\"end\":2184076,\"confidence\":0.7249486000000000540666178494575433433055877685546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was\\u2014 there was what, 1, 2, 3\\u2014 I think it was like 1, 2, 3, 5 houses.\",\"start\":2184172,\"end\":2190585,\"confidence\":0.8881984000000000545327338841161690652370452880859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's actually turned into flats now.\",\"start\":2192833,\"end\":2195113,\"confidence\":0.51609979999999999744630940767819993197917938232421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's in Kilmacomb, and Some of the flats are worth a fortune.\",\"start\":2195242,\"end\":2199641,\"confidence\":0.52328110000000005452847062770160846412181854248046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, and how long were you in there for?\",\"start\":2200219,\"end\":2202740,\"confidence\":0.84570014000000004461554681256529875099658966064453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I believe that looks like a year and a half, 2 years maybe.\",\"start\":2202805,\"end\":2205888,\"confidence\":0.7888052500000000133439925775746814906597137451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Looks like you were there for about 1, 2\\u2014 I'm trying to work out\\u2014 2 years minus 1 month, right?\",\"start\":2206338,\"end\":2214320,\"confidence\":0.8291377399999999564528252449235878884792327880859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"About 23 months, that's it.\",\"start\":2214834,\"end\":2216696,\"confidence\":0.83012929999999995889226056533516384661197662353515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, yeah, I remember that because I ain't got no memorable losses because I remember talking to a couple of police officers and they said it was getting renovated on the flats.\",\"start\":2217724,\"end\":2228358,\"confidence\":0.5785271499999999900154534770990721881389617919921875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Wow, okay.\",\"start\":2229486,\"end\":2230437,\"confidence\":0.88332209999999999894271240918897092342376708984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And it was a lassie building, so they didn't understand that.\",\"start\":2231098,\"end\":2232919,\"confidence\":0.5719414400000000231472085943096317350864410400390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so again, kind of like what with the rest, what was your daily life?\",\"start\":2234530,\"end\":2242175,\"confidence\":0.83703179999999999250093196678790263831615447998046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So what was the actual accommodation like?\",\"start\":2242240,\"end\":2243958,\"confidence\":0.816007139999999964175003697164356708526611328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you have your own bedroom?\",\"start\":2244022,\"end\":2245287,\"confidence\":0.8634634599999999604591494062333367764949798583984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, it was dormitories.\",\"start\":2245886,\"end\":2246988,\"confidence\":0.6460873499999999491905100512667559087276458740234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, and how many did you share with?\",\"start\":2249561,\"end\":2251993,\"confidence\":0.8933211599999999474874812221969477832317352294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"4.\",\"start\":2254589,\"end\":2254654,\"confidence\":0.52513105000000004363158723208471201360225677490234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And were they 4 other males?\",\"start\":2254767,\"end\":2256075,\"confidence\":0.8914212999999999720301957495394162833690643310546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":2256140,\"end\":2256398,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, it was just boys.\",\"start\":2257012,\"end\":2260952,\"confidence\":0.725934740000000022774884200771339237689971923828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":2261630,\"end\":2261872,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Okay, no problem.\",\"start\":2262115,\"end\":2263859,\"confidence\":0.58404654000000000291237256533349864184856414794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I just have to cheque just because sometimes it can be mixed.\",\"start\":2263907,\"end\":2266412,\"confidence\":0.7226755000000000261906052401172928512096405029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about bathroom-wise?\",\"start\":2267697,\"end\":2268982,\"confidence\":0.8212175999999999920220261628855951130390167236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was just a 1-bed shared bathroom.\",\"start\":2271528,\"end\":2273674,\"confidence\":0.83832680000000003861515551761840470135211944580078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":2273755,\"end\":2273949,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was that just shared between the 4 of you in the dormitory, or was it shared between everyone?\",\"start\":2274417,\"end\":2278355,\"confidence\":0.8985086700000000092813934315927326679229736328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was 30 people in there.\",\"start\":2279143,\"end\":2280572,\"confidence\":0.80358154000000003858161790049052797257900238037109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was 30 of you?\",\"start\":2280828,\"end\":2281775,\"confidence\":0.85785085000000005361897592592868022620677947998046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"In the one floor, yes.\",\"start\":2282497,\"end\":2284872,\"confidence\":0.72434480000000001087556711354409344494342803955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was shared between us all.\",\"start\":2285001,\"end\":2286605,\"confidence\":0.700692529999999980105940267094410955905914306640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":2287231,\"end\":2287665,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Which I didn't agree with that either.\",\"start\":2288210,\"end\":2289655,\"confidence\":0.750761030000000051387587518547661602497100830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":2290120,\"end\":2290521,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were there showers, baths?\",\"start\":2291179,\"end\":2292463,\"confidence\":0.8694147500000000139408484756131656467914581298828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was just showers and urinals and sinks.\",\"start\":2293169,\"end\":2297759,\"confidence\":0.6911131999999999830919250598526559770107269287109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There wasn't any baths, no.\",\"start\":2297903,\"end\":2299123,\"confidence\":0.5991962600000000360722651748801581561565399169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":2299267,\"end\":2299524,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about any routines?\",\"start\":2300391,\"end\":2302188,\"confidence\":0.85184055999999996888760733781964518129825592041015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was there any specific routines that they kept you in?\",\"start\":2302252,\"end\":2305205,\"confidence\":0.8682225999999999555001295448164455592632293701171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, not really.\",\"start\":2306950,\"end\":2308030,\"confidence\":0.59273153999999994567815519985742866992950439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"She used to tell you in the morning, \\\"I'm going to shower.\",\"start\":2308030,\"end\":2309830,\"confidence\":0.8579497000000000372921249436330981552600860595703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"If you want a shower, go out.\\\" Okay.\",\"start\":2309950,\"end\":2312110,\"confidence\":0.82157899999999994822275084516149945557117462158203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about your school?\",\"start\":2312590,\"end\":2313330,\"confidence\":0.84222209999999997354080960576538927853107452392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you still do schoolwork?\",\"start\":2313330,\"end\":2314490,\"confidence\":0.8032833999999999807783979122177697718143463134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"School was in Neeples.\",\"start\":2315130,\"end\":2316980,\"confidence\":0.81014160000000001726760956444195471704006195068359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, it was in there.\",\"start\":2317410,\"end\":2318790,\"confidence\":0.711504759999999958353100737440399825572967529296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was a boys' school, yes.\",\"start\":2318790,\"end\":2320350,\"confidence\":0.8875526000000000248491005550022237002849578857421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You had to go to school.\",\"start\":2320350,\"end\":2321370,\"confidence\":0.60888149999999996442312522049178369343280792236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":2323230,\"end\":2324410,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about the food?\",\"start\":2324410,\"end\":2325330,\"confidence\":0.84686870000000002978168822664883919060230255126953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you remember anything about the food?\",\"start\":2325330,\"end\":2326800,\"confidence\":0.87678719999999998879758322800626046955585479736328125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Food was actually quite good, actually.\",\"start\":2327430,\"end\":2329080,\"confidence\":0.97629434000000003823771521638263948261737823486328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"She used to take me, she used to get your dinner.\",\"start\":2329750,\"end\":2332850,\"confidence\":0.8608053300000000351843709722743369638919830322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You used to get your breakfast in your dormitory.\",\"start\":2333632,\"end\":2337466,\"confidence\":0.7291053499999999853997678656014613807201385498046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":2338304,\"end\":2338546,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And lunchtime there was a big canteen for everybody in the full home.\",\"start\":2338707,\"end\":2342186,\"confidence\":0.6129858500000000542939915249007754027843475341796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then at tea time you used to bring your dinner, and then at supper time you bring your dinner.\",\"start\":2343339,\"end\":2348452,\"confidence\":0.8773505999999999804828121341415680944919586181640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":2351091,\"end\":2351525,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And were you given like a choice with the food?\",\"start\":2353679,\"end\":2355624,\"confidence\":0.80008150000000000101607611213694326579570770263671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was there options, or was it just kind of whatever was given you had to eat?\",\"start\":2355672,\"end\":2358501,\"confidence\":0.75503796000000000798735300122643820941448211669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was kind of breakfast options when you went into the big canteen on time, you'd get up to choice options.\",\"start\":2359740,\"end\":2366214,\"confidence\":0.84355586999999998543131596306920982897281646728515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":2366782,\"end\":2367202,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Nighttime and suppertime, suppertime used to get\\u2014 they used to\\u2014 that was a good thing about suppertime in Bullrocks.\",\"start\":2367995,\"end\":2374625,\"confidence\":0.9000027999999999916980186753789894282817840576171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You used to go shopping with the staff.\",\"start\":2374771,\"end\":2376776,\"confidence\":0.81328210000000000778896946940221823751926422119140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They used to take the boys shopping and you could pick which you liked, if you know what I mean.\",\"start\":2376873,\"end\":2381138,\"confidence\":0.84597014999999997630908410428673960268497467041015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh right, okay.\",\"start\":2381413,\"end\":2381994,\"confidence\":0.5955456500000000374939190805889666080474853515625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That was quite good.\",\"start\":2383012,\"end\":2383723,\"confidence\":0.979251599999999999823785401531495153903961181640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":2383998,\"end\":2384256,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Back then it was unheard of.\",\"start\":2384813,\"end\":2386596,\"confidence\":0.71844479999999999453308419106178916990756988525390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So they used to\\u2014 we used to go shopping then, but I think that was even just take you for an hour or two or something.\",\"start\":2388990,\"end\":2394775,\"confidence\":0.8250831400000000481753659187234006822109222412109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So you would go shopping with the staff for the food?\",\"start\":2395467,\"end\":2398135,\"confidence\":0.84692763999999998159040615064441226422786712646484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"For supper time, just no for dinners and lunches, no, just late at night.\",\"start\":2398891,\"end\":2404361,\"confidence\":0.68638940000000003838209750028909184038639068603515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Used to be yourself at about 7, 8 o'clock.\",\"start\":2404602,\"end\":2406670,\"confidence\":0.89745474000000002856580749721615575253963470458984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They used to take you shopping, you pick what you wanted.\",\"start\":2406817,\"end\":2409824,\"confidence\":0.7258210000000000494679852636181749403476715087890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Nice, okay.\",\"start\":2410313,\"end\":2411277,\"confidence\":0.7691318000000000321136894854134880006313323974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was like 12 people in there, 12 or 16 around the dormitory, so you had to\\u2014 they couldn't exactly get everybody a bit of activity, you know what I mean?\",\"start\":2412144,\"end\":2420978,\"confidence\":0.6686361400000000454468818134046159684658050537109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, understandable.\",\"start\":2422955,\"end\":2423846,\"confidence\":0.5260529000000000454662085758172906935214996337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Back then, you're young, it was\\u2014 when you're young boys, it was like hot dogs and burgers, chips.\",\"start\":2424575,\"end\":2430811,\"confidence\":0.691159999999999996589394868351519107818603515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That was the main thing.\",\"start\":2431198,\"end\":2432132,\"confidence\":0.74937880000000001157189899458899162709712982177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":2432712,\"end\":2432986,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, and how was\\u2014 what was the staff like in there?\",\"start\":2436501,\"end\":2442377,\"confidence\":0.86960260000000000335518279825919307768344879150390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was it half and half?\",\"start\":2443249,\"end\":2444962,\"confidence\":0.86312780000000000057980287238024175167083740234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Some of them were alright, some of them weren't.\",\"start\":2445027,\"end\":2446465,\"confidence\":0.609381500000000020378365661599673330783843994140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, just the same as before.\",\"start\":2447066,\"end\":2449372,\"confidence\":0.537061000000000010601297617540694773197174072265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Ah, yeah, it's kind of\\u2014 some of them are nice, very nice actually, some of them are, and some of them are just assholes, basically.\",\"start\":2449839,\"end\":2458297,\"confidence\":0.462770940000000019498571646181517280638217926025390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, fair enough.\",\"start\":2458850,\"end\":2459533,\"confidence\":0.51567423000000001120923798225703649222850799560546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Keep saying that about people, you know.\",\"start\":2459760,\"end\":2461824,\"confidence\":0.5145663000000000320000026476918719708919525146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, you're all right.\",\"start\":2463817,\"end\":2464442,\"confidence\":0.50387733999999995138097119706799276173114776611328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'd rather you were honest.\",\"start\":2464492,\"end\":2465364,\"confidence\":0.61241274999999995021227050528977997601032257080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about the other children?\",\"start\":2467273,\"end\":2468168,\"confidence\":0.73538950000000002926725528595852665603160858154296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you get along with them?\",\"start\":2468249,\"end\":2469258,\"confidence\":0.8545122000000000550556933376356028020381927490234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Eh, half and half.\",\"start\":2470710,\"end\":2471998,\"confidence\":0.594698249999999983828047334100119769573211669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Some of them not.\",\"start\":2472110,\"end\":2472835,\"confidence\":0.527674399999999987898036124533973634243011474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Some of them I didn't know.\",\"start\":2473302,\"end\":2474638,\"confidence\":0.64442235000000003264375436629052273929119110107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You've been in a dorm before.\",\"start\":2475073,\"end\":2476619,\"confidence\":0.67661870000000001734719035084708593785762786865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The 4Es used to stick together, if you know what I mean.\",\"start\":2478202,\"end\":2479948,\"confidence\":0.82287589999999999346158574553555808961391448974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":2480369,\"end\":2480708,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then there's 4 and there's 4.\",\"start\":2481193,\"end\":2483861,\"confidence\":0.70227980000000000959659018917591311037540435791015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You're stuck between the 4Es, if you know what I mean.\",\"start\":2484104,\"end\":2486012,\"confidence\":0.62868000000000001659117287999833934009075164794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so you kind of had no real choice but to try and get along.\",\"start\":2486351,\"end\":2489206,\"confidence\":0.71845155999999998908123188812169246375560760498046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Well, you kept together because it was actually just, it was just a joke, to be honest with you.\",\"start\":2489860,\"end\":2496100,\"confidence\":0.70145559999999995692832044369424693286418914794921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I didn't understand it.\",\"start\":2496100,\"end\":2497410,\"confidence\":0.85409939999999995308144207228906452655792236328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So it was like 40 hours in a room, we go in, well, you tried to go in, but you didn't get a choice.\",\"start\":2498320,\"end\":2503460,\"confidence\":0.494318160000000006437659294533659704029560089111328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You were in a room and they used to just, when you're in here, that's it.\",\"start\":2503460,\"end\":2507040,\"confidence\":0.8094268000000000018445689420332200825214385986328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":2507040,\"end\":2508220,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then there was their boys in another room you used to like, and then there were boys in another room you didn't like.\",\"start\":2508220,\"end\":2512020,\"confidence\":0.52282729999999999481730128536582924425601959228515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So they could make it that way, it's not as if they could say like you didn't get in there.\",\"start\":2512780,\"end\":2515960,\"confidence\":0.76057439999999998381241539391339756548404693603515625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, absolutely.\",\"start\":2516430,\"end\":2517444,\"confidence\":0.5014298999999999839616293684230186045169830322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You'd love to chew it, chew your end, if you know what I mean.\",\"start\":2518313,\"end\":2520132,\"confidence\":0.50766604999999997982484956082771532237529754638671875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes, of course.\",\"start\":2520550,\"end\":2521275,\"confidence\":0.49881916999999997841541699017398059368133544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were there any rules in Balrostie that you can remember?\",\"start\":2521693,\"end\":2524639,\"confidence\":0.8741702000000000083446138887666165828704833984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, no.\",\"start\":2525973,\"end\":2526560,\"confidence\":0.53180579999999999518678350796108134090900421142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what about any punishments?\",\"start\":2529909,\"end\":2530954,\"confidence\":0.6942424000000000372523345504305325448513031005859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Ah, there was punishments.\",\"start\":2532002,\"end\":2532825,\"confidence\":0.5674698400000000031440094971912913024425506591796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I used to get locked in your room and a few of the guys in there that I still know who they are, they used to hit you and throw you about and lock you in your room and all that, didn't they?\",\"start\":2532889,\"end\":2542196,\"confidence\":0.5192799999999999638333747498109005391597747802734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"A lot of them in that Balrossie are just going to like them.\",\"start\":2543053,\"end\":2545313,\"confidence\":0.61308974000000004966892674929113127291202545166015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"The worst thing about Balrossie was the teachers were the worst.\",\"start\":2545618,\"end\":2548567,\"confidence\":0.9723517999999999883442569625913165509700775146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Really?\",\"start\":2549369,\"end\":2549545,\"confidence\":0.6008134000000000529695398654439486563205718994140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, we'll get into that in a\\u2014 I'm just\\u2014 because I'm going to pop that into the other box in our note sheet, which is about the abuse.\",\"start\":2549706,\"end\":2556759,\"confidence\":0.73748475000000002221867134721833281219005584716796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I would ask, you know, did anything happen there that you would now consider abuse to be?\",\"start\":2556984,\"end\":2560623,\"confidence\":0.608549650000000053040594139019958674907684326171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Sexual, physical, emotional, or neglect?\",\"start\":2560992,\"end\":2562835,\"confidence\":0.68100130000000003160920414302381686866283416748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Which of those would you say happened in Balrossie?\",\"start\":2563092,\"end\":2565176,\"confidence\":0.9039367400000000163373670147848315536975860595703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Physical and neglect.\",\"start\":2565977,\"end\":2567901,\"confidence\":0.8291484000000000076369133239495567977428436279296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Because there was a few of them that used to hit you and throw your boot and batter you and lock you in your room.\",\"start\":2568206,\"end\":2572739,\"confidence\":0.7562107399999999923778659649542532861232757568359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And the teachers, some of the teachers that used to go, they were worse than the actual staff you dealt with when you were in your dorm.\",\"start\":2573787,\"end\":2580089,\"confidence\":0.95480160000000002806785914799547754228115081787109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, you can actually handle that.\",\"start\":2580640,\"end\":2584563,\"confidence\":0.66144360000000002042241931121679954230785369873046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, I can basically, you can actually handle your heat even though you have a really cold kidney.\",\"start\":2584628,\"end\":2590477,\"confidence\":0.65535609999999999697450903113349340856075286865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You know what I'm saying?\",\"start\":2591190,\"end\":2591903,\"confidence\":0.702246600000000054109250413603149354457855224609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":2592000,\"end\":2592097,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"You'd love to bump into them outside.\",\"start\":2594463,\"end\":2596708,\"confidence\":0.85067970000000003860662900478928349912166595458984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Right, yes.\",\"start\":2597510,\"end\":2598713,\"confidence\":0.51666033000000000097173824542551301419734954833984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Can you give me one clear example, so one clear time where this physical abuse and neglect happened?\",\"start\":2599499,\"end\":2605304,\"confidence\":0.79147964999999997903756820960552431643009185791015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Happened a few times in there.\",\"start\":2605930,\"end\":2607068,\"confidence\":0.840859950000000022640733732259832322597503662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"A few times?\",\"start\":2607293,\"end\":2607822,\"confidence\":0.80545869999999997190798239898867905139923095703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you give me like one really key one that you'll always remember?\",\"start\":2607918,\"end\":2611222,\"confidence\":0.5007711599999999929622163108433596789836883544921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I was in the shower and I was refusing to go to school to get a shower and the guy just bounced my knee straight up the tiles in the shower.\",\"start\":2612088,\"end\":2619401,\"confidence\":0.65167339999999995825419318862259387969970703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And actually just battered me and then told me get a shower and just walked up.\",\"start\":2620350,\"end\":2624991,\"confidence\":0.781894859999999969346617945120669901371002197265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And was that a teacher or a staff member?\",\"start\":2625640,\"end\":2627003,\"confidence\":0.8194611000000000533560751136974431574344635009765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That was a staff member.\",\"start\":2628110,\"end\":2629017,\"confidence\":0.78907249999999995448973777456558309495449066162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And did you say you hit your head off the tiles?\",\"start\":2629763,\"end\":2631352,\"confidence\":0.58535146999999998485009200521744787693023681640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, both my heels right off the tiles in the shower and told me get a shower on that.\",\"start\":2632032,\"end\":2637622,\"confidence\":0.75523079999999997991011468911892734467983245849609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Then I was refusing to go to school and get a shower.\",\"start\":2637865,\"end\":2640050,\"confidence\":0.57471525999999995004685615640482865273952484130859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I remember that, and I didn't actually know the guy's name.\",\"start\":2640131,\"end\":2642818,\"confidence\":0.72165555000000003449400765020982362329959869384765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So what was his name?\",\"start\":2642866,\"end\":2644210,\"confidence\":0.84158779999999999699156205679173581302165985107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Derek.\",\"start\":2645910,\"end\":2646184,\"confidence\":0.63542390000000004146585297348792664706707000732421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I can't remember his second name.\",\"start\":2646427,\"end\":2647396,\"confidence\":0.5015897000000000272024180958396755158901214599609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Derek.\",\"start\":2647719,\"end\":2648139,\"confidence\":0.63542390000000004146585297348792664706707000732421875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's okay, it's good.\",\"start\":2648188,\"end\":2649481,\"confidence\":0.90637290000000003686864147312007844448089599609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He bounced my head right off the tiles in the shower and told me I'd get a washing or that.\",\"start\":2649594,\"end\":2654700,\"confidence\":0.718351839999999963737309371936134994029998779296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He told you you would get a lashing?\",\"start\":2656517,\"end\":2657790,\"confidence\":0.60993339999999995892920878759468905627727508544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"A wash. A wash. A lash.\",\"start\":2658708,\"end\":2660577,\"confidence\":0.71902940000000004072688852829742245376110076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"A wash.\",\"start\":2660947,\"end\":2661253,\"confidence\":0.68147060000000003743281240531359799206256866455078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":2661447,\"end\":2661624,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":2663993,\"end\":2664283,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And did he do anything else other than bounce your head off the shower tiles?\",\"start\":2664542,\"end\":2667997,\"confidence\":0.69166870000000002516316044420818798243999481201171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I just grabbed me before, told me that Yeah, I showed up, we were going to school.\",\"start\":2668740,\"end\":2672395,\"confidence\":0.8605026000000000063749894252396188676357269287109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":2674630,\"end\":2674726,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can I ask when this happened?\",\"start\":2675547,\"end\":2676753,\"confidence\":0.8498181000000000206995309781632386147975921630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were you in the\\u2014 was it in the shower room?\",\"start\":2676995,\"end\":2678572,\"confidence\":0.89268409999999998039044157849275507032871246337890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":2679392,\"end\":2679585,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And were you clothed?\",\"start\":2680148,\"end\":2681114,\"confidence\":0.82901173999999999697507746532210148870944976806640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, just my pyjama bottoms on.\",\"start\":2682130,\"end\":2684581,\"confidence\":0.766200070000000010850271792151033878326416015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":2684904,\"end\":2685210,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I remember it well.\",\"start\":2687630,\"end\":2688823,\"confidence\":0.6834314999999999695745600547525100409984588623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It might sound silly, but for the, you know, the\\u2014 not the truthfulness, but for the redress to really understand this, can you remember what, even anything about the pyjama bottoms?\",\"start\":2690604,\"end\":2699835,\"confidence\":0.5560692499999999593995880786678753793239593505859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know what colour they were?\",\"start\":2699884,\"end\":2700740,\"confidence\":0.81106180000000005492211130331270396709442138671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They were blue.\",\"start\":2701632,\"end\":2702217,\"confidence\":0.711885749999999983828047334100119769573211669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did they have any patterns?\",\"start\":2703175,\"end\":2704134,\"confidence\":0.8780141500000000487347051603137515485286712646484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, just blue.\",\"start\":2704914,\"end\":2705547,\"confidence\":0.64248570000000004842632961299386806786060333251953125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Okay, no problem.\",\"start\":2709810,\"end\":2711820,\"confidence\":0.58404654000000000291237256533349864184856414794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what happened after that?\",\"start\":2711916,\"end\":2712881,\"confidence\":0.79126079999999998637605358453583903610706329345703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know, was the bruising\\u2014 was there any marks?\",\"start\":2713042,\"end\":2715229,\"confidence\":0.7908197599999999827247165740118362009525299072265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Ah, there was bruising and fear and things like that.\",\"start\":2715374,\"end\":2718060,\"confidence\":0.64013785000000000824371682028868235647678375244140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I just got a shower and get ready and went to school because I didn't know how to deal with the guy again because he was just\\u2014 he was a moron, just evil.\",\"start\":2718189,\"end\":2725851,\"confidence\":0.97736823999999999923460336503922007977962493896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Mm-hmm.\",\"start\":2734319,\"end\":2734769,\"confidence\":0.71720759999999994516173273950698785483837127685546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":2735928,\"end\":2736153,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"How often would this happen?\",\"start\":2737666,\"end\":2739162,\"confidence\":0.831398300000000034515323932282626628875732421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was it, you know, was the abuse a daily thing, or, you know, every now and then a thing?\",\"start\":2739211,\"end\":2743204,\"confidence\":0.51648294999999999621564938934170641005039215087890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Every now and then, yes.\",\"start\":2744130,\"end\":2745055,\"confidence\":0.659336029999999961859202812775038182735443115234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Every now and then, okay.\",\"start\":2745348,\"end\":2746192,\"confidence\":0.63761460000000003134346115984953939914703369140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And did it ever change or get worse?\",\"start\":2748151,\"end\":2749708,\"confidence\":0.78328805999999995268723296248936094343662261962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It changed for the staff.\",\"start\":2751005,\"end\":2751913,\"confidence\":0.82905810000000002002451537919114343822002410888671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It wasn't the same staff.\",\"start\":2751978,\"end\":2752886,\"confidence\":0.531402350000000023300117391045205295085906982421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was different staff at times, aye.\",\"start\":2753032,\"end\":2754330,\"confidence\":0.78510880000000005107807510285056196153163909912109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":2761411,\"end\":2761689,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":2761787,\"end\":2761967,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"The only thing I liked about Bullrossie was the food.\",\"start\":2762033,\"end\":2764850,\"confidence\":0.82937782999999998256868138923891820013523101806640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That was it.\",\"start\":2764916,\"end\":2765882,\"confidence\":0.55714494000000003293138206572621129453182220458984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Would you say the food was better than any other care setting?\",\"start\":2769150,\"end\":2771566,\"confidence\":0.74168610000000001480913169871200807392597198486328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Eh, no.\",\"start\":2773270,\"end\":2774529,\"confidence\":0.57808680000000001175664010588661767542362213134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":2775014,\"end\":2775240,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Because I've not got to the last one yet.\",\"start\":2776936,\"end\":2778389,\"confidence\":0.588615200000000005076117304270155727863311767578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, go on then.\",\"start\":2779942,\"end\":2780725,\"confidence\":0.66250880000000000880078232512460090219974517822265625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I can't wait to hear about this full English breakfast.\",\"start\":2780774,\"end\":2782649,\"confidence\":0.97641957000000001443140718038193881511688232421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That was one of them.\",\"start\":2784406,\"end\":2786255,\"confidence\":0.68302830000000003263238568251836113631725311279296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Kemble was the best one.\",\"start\":2786512,\"end\":2787413,\"confidence\":0.94258386000000005111587597639299929141998291015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was it?\",\"start\":2787879,\"end\":2788233,\"confidence\":0.8071844999999999714646037318743765354156494140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Even though people say, even though a lot of people have bad things to say about it.\",\"start\":2788988,\"end\":2792268,\"confidence\":0.777031660000000012900045476271770894527435302734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, so what immediate effects did you experience while in Balrossie?\",\"start\":2793152,\"end\":2797013,\"confidence\":0.88521992999999998819049551457283087074756622314453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So, you know, again, pain, injury, fear, shame, sleep problems, bedwetting?\",\"start\":2797158,\"end\":2801003,\"confidence\":0.87963884999999997216235669839079491794109344482421875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes, all.\",\"start\":2801760,\"end\":2802291,\"confidence\":0.58430104999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"All of it?\",\"start\":2802951,\"end\":2803322,\"confidence\":0.74220030000000003500559841995709575712680816650390625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I couldn't wait to get out.\",\"start\":2804175,\"end\":2804916,\"confidence\":0.8054601999999999595303279420477338135242462158203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I just hated the place.\",\"start\":2804996,\"end\":2806252,\"confidence\":0.97531690000000004214797399981762282550334930419921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what about And with, am I on Balrossie?\",\"start\":2808684,\"end\":2812000,\"confidence\":0.888396900000000044883563532494008541107177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, Balrossie.\",\"start\":2812000,\"end\":2812760,\"confidence\":0.68938310000000002641940000103204511106014251708984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about with Balrossie with the bedwetting?\",\"start\":2812760,\"end\":2814400,\"confidence\":0.84044039999999997636592752314754761755466461181640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, I used to do that quite a lot, yes.\",\"start\":2815400,\"end\":2817480,\"confidence\":0.7356317999999999468485611942014656960964202880859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what would happen in this institute for that?\",\"start\":2817480,\"end\":2820040,\"confidence\":0.69861980000000001300719532082439400255680084228515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know, were the staff helpful?\",\"start\":2820040,\"end\":2821770,\"confidence\":0.72652452999999994620594634398003108799457550048828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were they not?\",\"start\":2821800,\"end\":2822170,\"confidence\":0.78438799999999997414334984568995423614978790283203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, you had to do it yourself because it was a dormitory.\",\"start\":2822820,\"end\":2824700,\"confidence\":0.63323090000000004096136763109825551509857177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That's what dormitories were like.\",\"start\":2825360,\"end\":2826760,\"confidence\":0.6822120000000000406004119213321246206760406494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You had to change all your own beds and things like that.\",\"start\":2826760,\"end\":2829290,\"confidence\":0.6754554999999999864712663111276924610137939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was there ever any comfort from staff?\",\"start\":2831220,\"end\":2833160,\"confidence\":0.713663939999999996643964550457894802093505859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"You know, \\\"Oh, it's okay.\\\" No, yeah, some of them were alright, as I said to you.\",\"start\":2833160,\"end\":2836420,\"confidence\":0.54809684000000002956909384010941721498966217041015625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, some of them are nice and some of them\\u2014 you see, you probably notice that yourself with people when you do interviews.\",\"start\":2836550,\"end\":2842570,\"confidence\":0.56169109999999999871533873374573886394500732421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"People probably tell you some of the staff are brand new, some of them are mummin'.\",\"start\":2842570,\"end\":2844880,\"confidence\":0.64149343999999997034677789997658692300319671630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You'll probably notice that a lot.\",\"start\":2846070,\"end\":2847950,\"confidence\":0.71657219999999999249240545395878143608570098876953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, and it's always the bad ones that people remember the names of, never the good ones.\",\"start\":2847950,\"end\":2853080,\"confidence\":0.6549644999999999495088331968872807919979095458984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Well, I say good ones, I say good ones, but you know, I remember a lot of the names of the good ones that I like.\",\"start\":2853970,\"end\":2860150,\"confidence\":0.78356930000000002412008370811236090958118438720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you give me some of the names that you remember?\",\"start\":2860430,\"end\":2862290,\"confidence\":0.9119745999999999686025375922326929867267608642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I can remember last names, I can't remember first names.\",\"start\":2864355,\"end\":2866402,\"confidence\":0.60922617000000001130644022850901819765567779541015625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"First names is perfectly fine.\",\"start\":2866451,\"end\":2867853,\"confidence\":0.64144500000000004291678123991005122661590576171875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"One of the good ones when I was in Bulrushy was a guy called Jimmy McWilliams.\",\"start\":2868627,\"end\":2872239,\"confidence\":0.9406160999999999550169604844995774328708648681640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay, he stayed in Johnstone.\",\"start\":2875273,\"end\":2877179,\"confidence\":0.87719345000000004120010999031364917755126953125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"He was a very nice man because he ended up coming to Kibble.\",\"start\":2877276,\"end\":2879957,\"confidence\":0.95633595999999998493734665316878817975521087646484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay, another guy called Thomas Shorty, he was, he was a mate in Bulrushy.\",\"start\":2881698,\"end\":2888358,\"confidence\":0.897527100000000022106405594968236982822418212890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He was brand new, he came to Kibble as well.\",\"start\":2888439,\"end\":2890086,\"confidence\":0.848341299999999964853714118362404406070709228515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He came to He ended up in my night shift in Kibble as well.\",\"start\":2890231,\"end\":2893618,\"confidence\":0.90678035999999995198095348314382135868072509765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Oh God.\",\"start\":2894196,\"end\":2894581,\"confidence\":0.48049986000000000085918827608111314475536346435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You end up remembering half of them and then you go, ah, that's her second name, you kind of remember.\",\"start\":2895496,\"end\":2900791,\"confidence\":0.73186750000000000415667500419658608734607696533203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, what about, apart from Derek, can you remember any of the other bad staff members' names?\",\"start\":2901032,\"end\":2906376,\"confidence\":0.54772169999999997802575535388314165174961090087890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, there was Charles Horne.\",\"start\":2907130,\"end\":2908462,\"confidence\":0.7949621700000000235064590015099383890628814697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He was a teacher.\",\"start\":2908799,\"end\":2909457,\"confidence\":0.74812484000000001316266207140870392322540283203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, Charles Horne.\",\"start\":2910580,\"end\":2911623,\"confidence\":0.7629312999999999789224602864123880863189697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yep.\",\"start\":2912089,\"end\":2912265,\"confidence\":0.5606555300000000130467014969326555728912353515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And Thomas McCallum, he was, they were the head, they were two of the head teachers in the place.\",\"start\":2913629,\"end\":2917336,\"confidence\":0.9161591000000000040159875425160862505435943603515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They were They were famous for hitting people in Bullrossie.\",\"start\":2917400,\"end\":2921324,\"confidence\":0.5303772700000000117626086648670025169849395751953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I remember the two of them well.\",\"start\":2923750,\"end\":2924778,\"confidence\":0.56379360000000000585629322813474573194980621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know if they're still alive or not, but they were two\\u2014 Thomas McCallum and Cheryl Thorne.\",\"start\":2925405,\"end\":2931255,\"confidence\":0.87057260000000002975184543174691498279571533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Cheryl Thorne was the headteacher in the school.\",\"start\":2931319,\"end\":2933024,\"confidence\":0.9328286599999999761934077469049952924251556396484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Thomas McCallum was the headman.\",\"start\":2933508,\"end\":2935816,\"confidence\":0.86018603999999998510617160718538798391819000244140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And they were the ones who were quite well known for hitting people?\",\"start\":2937947,\"end\":2940610,\"confidence\":0.75086324999999998208721763148787431418895721435546875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":2941350,\"end\":2941415,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did they ever hit you?\",\"start\":2941826,\"end\":2942943,\"confidence\":0.720535200000000042308556658099405467510223388671875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes.\",\"start\":2943091,\"end\":2943157,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They were two main man in Cabell, Bull Roche.\",\"start\":2947110,\"end\":2949391,\"confidence\":0.90558430000000000870130634211818687617778778076171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You probably hear the names quite a lot if you're dealing with people from Bull Roche.\",\"start\":2950087,\"end\":2955216,\"confidence\":0.69521253999999998995917849242687225341796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"We do see a lot of names constantly popping up, yeah.\",\"start\":2955539,\"end\":2959010,\"confidence\":0.81157814999999999816537865626742132008075714111328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"If you're dealing with people from Bull Roche, they were two main mans.\",\"start\":2959595,\"end\":2962696,\"confidence\":0.79442900000000005178435458219610154628753662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":2964400,\"end\":2965656,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you ever tell anyone what was happening in this one?\",\"start\":2966445,\"end\":2968877,\"confidence\":0.82693033999999998595598071915446780622005462646484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yes, but they're the head teachers and things like that, so you're not going to believe them.\",\"start\":2969585,\"end\":2973499,\"confidence\":0.59549799999999997179855881768162362277507781982421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Used to tell your kids, you used to tell your staff, you used to get ding dong, ding dong.\",\"start\":2976550,\"end\":2982444,\"confidence\":0.60179660000000001485176426285761408507823944091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, just to get knocked, because they were the head teachers.\",\"start\":2982897,\"end\":2985732,\"confidence\":0.51757980000000003428795025683939456939697265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They were the teachers in Morrosey, they were the worst.\",\"start\":2985861,\"end\":2988165,\"confidence\":0.9722097499999999836717279322328977286815643310546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Apart from that guy, I can't remember his second name.\",\"start\":2990260,\"end\":2992534,\"confidence\":0.52345669999999999699724639867781661450862884521484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I know he's staying in Wrentham next to me just now, but I can't remember.\",\"start\":2992615,\"end\":2995487,\"confidence\":0.7790109499999999798092176206409931182861328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":2995535,\"end\":2995713,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So now let's move on to Kibble, shall we?\",\"start\":3001728,\"end\":3004213,\"confidence\":0.8556844999999999590301058560726232826709747314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I have\\u2014 is there anything else you want to say about Balrossie?\",\"start\":3006430,\"end\":3008762,\"confidence\":0.91644069999999999698303554396261461079120635986328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":3009583,\"end\":3009679,\"confidence\":0.49361873000000000555331780560663901269435882568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No?\",\"start\":3010065,\"end\":3010162,\"confidence\":0.6175194999999999989626076057902537286281585693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":3010323,\"end\":3010693,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I'm glad it's shut.\",\"start\":3010886,\"end\":3011963,\"confidence\":0.82313449999999999118216464921715669333934783935546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":3012720,\"end\":3012848,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So we just go through the other 3.\",\"start\":3013685,\"end\":3015921,\"confidence\":0.81959945000000000714379666533204726874828338623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, so let's move on to Kibble.\",\"start\":3018355,\"end\":3023963,\"confidence\":0.7401467600000000146565071190707385540008544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I have you being down in Kibble from 1997 to 1998?\",\"start\":3024012,\"end\":3030342,\"confidence\":0.907737800000000039091219150577671825885772705078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":3031395,\"end\":3031606,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What was Kibble?\",\"start\":3032108,\"end\":3032951,\"confidence\":0.8096048000000000133269395519164390861988067626953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was it a residential school?\",\"start\":3032999,\"end\":3034166,\"confidence\":0.81495565000000003141877868984011001884937286376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was it a house?\",\"start\":3034231,\"end\":3034911,\"confidence\":0.84439520000000001243023461938719265162944793701171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Boys' school, yes, residential.\",\"start\":3035782,\"end\":3037535,\"confidence\":0.86291313000000002819689370880951173603534698486328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":3044119,\"end\":3044509,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And again, what was it like?\",\"start\":3046365,\"end\":3047813,\"confidence\":0.78170459999999997169339849278912879526615142822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you have your own room?\",\"start\":3047862,\"end\":3048708,\"confidence\":0.85596203999999997957814912297180853784084320068359375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes, I had my own room in Kibble, yes.\",\"start\":3049950,\"end\":3051437,\"confidence\":0.59323870000000000768380914450972341001033782958984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Own room, okay.\",\"start\":3051744,\"end\":3052891,\"confidence\":0.71597147000000005423459015219123102724552154541015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was it a big house that you stayed in?\",\"start\":3054104,\"end\":3055736,\"confidence\":0.89524740000000002648761210366501472890377044677734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It is flat units, it was like dormitory units, 4 separate units of us in Kibble.\",\"start\":3056553,\"end\":3061458,\"confidence\":0.8859232999999999691453922423534095287322998046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, 4 separate units.\",\"start\":3065040,\"end\":3066299,\"confidence\":0.7701147999999999882447809795849025249481201171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about routines, was there any particular routines there that you can really remember?\",\"start\":3067171,\"end\":3070755,\"confidence\":0.89163990000000004076952109244302846491336822509765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, you had to be getting a minute to try to get on the showers.\",\"start\":3071272,\"end\":3073743,\"confidence\":0.77204799999999995652188999883946962654590606689453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Sorry, could you say that again for me?\",\"start\":3075860,\"end\":3077559,\"confidence\":0.59922445000000001957829454113380052149295806884765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm just getting a bathroom.\",\"start\":3079040,\"end\":3080464,\"confidence\":0.676934240000000020387460608617402613162994384765625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Oh, no problem.\",\"start\":3080693,\"end\":3082068,\"confidence\":0.5637573000000000167375446835649199783802032470703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I had a wee bit of tea and a couple of Weetabix.\",\"start\":3082620,\"end\":3084410,\"confidence\":0.63983803999999999678749418308143503963947296142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Couple of Weetabix, that's all.\",\"start\":3084410,\"end\":3085860,\"confidence\":0.741637050000000019878143575624562799930572509765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You had to get up in the morning, you got to shovel and all that and things like that.\",\"start\":3086210,\"end\":3089650,\"confidence\":0.6880891300000000487813167637796141207218170166015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was there a specific time you had to wake up there?\",\"start\":3089710,\"end\":3092000,\"confidence\":0.887932100000000001926991899381391704082489013671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I guess you had to go to school because the school was in the place.\",\"start\":3092650,\"end\":3095740,\"confidence\":0.6379808000000000145490730574238114058971405029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So what time would you wake up if you can remember?\",\"start\":3096630,\"end\":3098420,\"confidence\":0.896267499999999994741983755375258624553680419921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Eh, half 7, quarter to 8 roughly.\",\"start\":3099650,\"end\":3101560,\"confidence\":0.897308699999999959118213155306875705718994140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, okay.\",\"start\":3102150,\"end\":3103550,\"confidence\":0.55090344000000002200323478973587043583393096923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I had to be at school for 9.\",\"start\":3103550,\"end\":3105470,\"confidence\":0.6012344400000000366190988643211312592029571533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Then you had your breakfast and you had to get a shovel and things like that.\",\"start\":3105470,\"end\":3108030,\"confidence\":0.6386705999999999772143155496451072394847869873046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, did you have a school uniform?\",\"start\":3114701,\"end\":3115772,\"confidence\":0.8331117999999999579330278720590285956859588623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Just your own clothing.\",\"start\":3117746,\"end\":3118455,\"confidence\":0.71591959999999998931485833963961340487003326416015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Own clothing, okay.\",\"start\":3118874,\"end\":3119615,\"confidence\":0.764798340000000020921788745908997952938079833984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And were you ever provided any clothing?\",\"start\":3120485,\"end\":3122000,\"confidence\":0.80948805999999995375304706612951122224330902099609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, you used to get a bus ticket.\",\"start\":3122999,\"end\":3124610,\"confidence\":0.8037577000000000193580262930481694638729095458984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, yeah, pretty cool.\",\"start\":3126202,\"end\":3128106,\"confidence\":0.9587972000000000161179514179821126163005828857421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Like a grant?\",\"start\":3129186,\"end\":3129816,\"confidence\":0.81131670000000000175788272827048785984516143798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I used to get a grant in there.\",\"start\":3130784,\"end\":3132107,\"confidence\":0.8427930999999999617244839100749231874942779541015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":3132252,\"end\":3132510,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I can't remember the names.\",\"start\":3134697,\"end\":3135660,\"confidence\":0.499436400000000002563638190622441470623016357421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I know the names, but I can't remember what they're called.\",\"start\":3135904,\"end\":3137846,\"confidence\":0.497608600000000012020251460853614844381809234619140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They used to take you shopping and that.\",\"start\":3138026,\"end\":3139086,\"confidence\":0.82135700000000000375877107217092998325824737548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were you allowed to buy kind of with that grant whatever clothing that you wanted, or was there kind of rules surrounding it?\",\"start\":3140620,\"end\":3145616,\"confidence\":0.87896395000000004937845687891240231692790985107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, you could buy as long as it wasn't football clothes.\",\"start\":3146220,\"end\":3151566,\"confidence\":0.7265740000000000531343857801402918994426727294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You could buy what you wanted if you wanted.\",\"start\":3154389,\"end\":3156164,\"confidence\":0.699586599999999947385731502436101436614990234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":3156293,\"end\":3156648,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about the food in this one?\",\"start\":3159699,\"end\":3161039,\"confidence\":0.88238179999999999392201743830810301005840301513671875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Could be nice, yes.\",\"start\":3162140,\"end\":3162929,\"confidence\":0.9188115599999999716374077252112329006195068359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, were you given choice?\",\"start\":3163686,\"end\":3164894,\"confidence\":0.77669920000000003401652293177903629839420318603515625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes, very good choice.\",\"start\":3165844,\"end\":3167809,\"confidence\":0.9300414299999999467871703018317930400371551513671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, did you eat meals together?\",\"start\":3172700,\"end\":3174959,\"confidence\":0.9047517000000000475523620480089448392391204833984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes.\",\"start\":3175798,\"end\":3176137,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Where?\",\"start\":3178622,\"end\":3179026,\"confidence\":0.709604600000000029780267141177318990230560302734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":3180704,\"end\":3181834,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, what about the schoolwork there?\",\"start\":3188170,\"end\":3190130,\"confidence\":0.7509455000000000435278479926637373864650726318359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was the school okay?\",\"start\":3190130,\"end\":3191270,\"confidence\":0.83148915000000001018776174532831646502017974853515625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, yes, it was quite fine.\",\"start\":3192570,\"end\":3194280,\"confidence\":0.9221284400000000491814944325597025454044342041015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was only a class and things like that.\",\"start\":3194310,\"end\":3196470,\"confidence\":0.80789345999999995218132653462816961109638214111328125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"It was actually all right.\",\"start\":3196470,\"end\":3197190,\"confidence\":0.71043000000000000593303184359683655202388763427734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":3197510,\"end\":3199490,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And any contact with family?\",\"start\":3199490,\"end\":3201460,\"confidence\":0.83814865000000005057501084593241102993488311767578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yeah, I think sometimes my mom phoned, but she used to phone and she was drunk, and I used to tell the staff, don't answer her.\",\"start\":3202730,\"end\":3209990,\"confidence\":0.61151710000000003564224471119814552366733551025390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But no, I don't think\\u2014 did anybody ever come see me in Liverpool?\",\"start\":3210790,\"end\":3213490,\"confidence\":0.4850128000000000216829221244552172720432281494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't think they did.\",\"start\":3213490,\"end\":3214150,\"confidence\":0.50717270000000003182805130563792772591114044189453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I never really had much contact with family, and I used to go and see my gran and that, and my other gran, when I was in Kibble.\",\"start\":3215513,\"end\":3221394,\"confidence\":0.78118765000000001119673243010765872895717620849609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Used to go for day visits, and just used to\\u2014 Kibble was just along from my house at the time.\",\"start\":3221459,\"end\":3226103,\"confidence\":0.90133940000000001280255901292548514902591705322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":3227191,\"end\":3227580,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Still there, fair enough.\",\"start\":3228149,\"end\":3228977,\"confidence\":0.723214449999999953178075884352438151836395263671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":3229220,\"end\":3230438,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about the staff?\",\"start\":3230665,\"end\":3231315,\"confidence\":0.7918730000000000490700813315925188362598419189453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was it just, again, half and half?\",\"start\":3231412,\"end\":3233339,\"confidence\":0.78543430000000002966231704704114235937595367431640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes, it's half and half, but most of them are actually alright now.\",\"start\":3234482,\"end\":3239262,\"confidence\":0.834809499999999982122744768275879323482513427734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, what about the other children?\",\"start\":3240925,\"end\":3242118,\"confidence\":0.767086500000000004462208380573429167270660400390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Kinda, you like some of them, you don't like some of them.\",\"start\":3243880,\"end\":3251401,\"confidence\":0.6427074999999999871391764827421866357326507568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, and was there any rules?\",\"start\":3251579,\"end\":3256599,\"confidence\":0.7933662999999999687616991650429554283618927001953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Eh, no, not really.\",\"start\":3259058,\"end\":3260026,\"confidence\":0.64211845000000000727169435776886530220508575439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There used to kinda, there was a few that I asked could you bring her in, but nah, used to, had certain rules but not many, no.\",\"start\":3260106,\"end\":3265867,\"confidence\":0.723806900000000030814817364444024860858917236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And what about any punishment?\",\"start\":3267470,\"end\":3269010,\"confidence\":0.6577013000000000442213377027655951678752899169921875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"No, that's kind of\\u2014 actually, kibble was actually all right, even though you've probably heard a lot about it.\",\"start\":3270374,\"end\":3275526,\"confidence\":0.5265890399999999527125282838824205100536346435546875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I actually liked it.\",\"start\":3275574,\"end\":3276409,\"confidence\":0.9598872000000000515029796588351018726825714111328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, people had different experiences, you know.\",\"start\":3276778,\"end\":3278977,\"confidence\":0.7068364000000000313406189889064989984035491943359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There's always going to be that people might say that, um, they had the best time in Ballarat, but it wasn't for you.\",\"start\":3279201,\"end\":3286263,\"confidence\":0.51332719999999998350403984659351408481597900390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was just, you know, it's just all different, isn't it?\",\"start\":3286423,\"end\":3290532,\"confidence\":0.643018899999999948846607367158867418766021728515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think that I actually wanted once Last time Paisley and Kibble was always known as a place that people didn't like to go.\",\"start\":3290612,\"end\":3297599,\"confidence\":0.52882724999999997095301296212710440158843994140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I actually liked it.\",\"start\":3297679,\"end\":3298402,\"confidence\":0.9598872000000000515029796588351018726825714111328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, so there was no punishments, but was there anything that happened that you would now as an adult consider to be abuse, neglect, or harmful in a form of sexual, physical, emotional, or neglect?\",\"start\":3298868,\"end\":3308294,\"confidence\":0.6857698599999999533594063905184157192707061767578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":3309182,\"end\":3309278,\"confidence\":0.49361873000000000555331780560663901269435882568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, okay.\",\"start\":3309763,\"end\":3310553,\"confidence\":0.595505830000000013768612916464917361736297607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I knew a lot of the staff in Kibble as well.\",\"start\":3314067,\"end\":3316079,\"confidence\":0.88586149999999996840216454074834473431110382080078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You didn't like any of the staff?\",\"start\":3316501,\"end\":3318156,\"confidence\":0.69643589999999999662350091966800391674041748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I said I knew a few of them, right?\",\"start\":3318570,\"end\":3320070,\"confidence\":0.8097554000000000140602196552208624780178070068359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, you knew a few of them?\",\"start\":3320070,\"end\":3321820,\"confidence\":0.819006200000000017524826034787110984325408935546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, it was just kind of\\u2014 Paisley's not that big, you know what I mean?\",\"start\":3322130,\"end\":3325190,\"confidence\":0.77891546000000000393725940739386714994907379150390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, he said it was Timmy Williams and Thomas Shetty.\",\"start\":3325190,\"end\":3329850,\"confidence\":0.8921297999999999728260036135907284915447235107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Right, Thomas Shetty, he was an expert.\",\"start\":3330110,\"end\":3332670,\"confidence\":0.71271709999999999229913782983203418552875518798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I knew a few of the staff when I'm in the cab, I met a few of the staff and I still speak to a few of the staff when I'm out and about, having a pint and things like that.\",\"start\":3332670,\"end\":3339710,\"confidence\":0.778909300000000026642510420060716569423675537109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, okay, do you know what, maybe that's helpful.\",\"start\":3339870,\"end\":3343060,\"confidence\":0.707054999999999989057641869294457137584686279296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I know a few of the staff in trouble with time-based limiter.\",\"start\":3344900,\"end\":3347140,\"confidence\":0.7170030499999999751281620774534530937671661376953125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I speak to them regularly because they're nice and they speak to me.\",\"start\":3347320,\"end\":3351520,\"confidence\":0.93096800000000001773514668457210063934326171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So yeah, you can't have been a bad kid then, can you?\",\"start\":3351740,\"end\":3355380,\"confidence\":0.48989709999999997425135234152548946440219879150390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No, actually, years ago a lot of people had bad things to say about the company.\",\"start\":3355380,\"end\":3359160,\"confidence\":0.89017796999999998508457110801828093826770782470703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"When you first get told that you can sit there, you go, ah no, not the kettle.\",\"start\":3359160,\"end\":3362710,\"confidence\":0.5129695499999999963591790219652466475963592529296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":3363340,\"end\":3363660,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"And you come back, you get in there and you go, ah, it's not that bad.\",\"start\":3363660,\"end\":3366250,\"confidence\":0.71926889999999998881463625366450287401676177978515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":3366440,\"end\":3366890,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was it a secure unit?\",\"start\":3372019,\"end\":3373004,\"confidence\":0.887093099999999967764097164035774767398834228515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, it wasn't then.\",\"start\":3373731,\"end\":3374619,\"confidence\":0.67492425000000000334665628543007187545299530029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's new.\",\"start\":3374780,\"end\":3375071,\"confidence\":0.52076949999999999629807234668987803161144256591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It's kind of mixed.\",\"start\":3375168,\"end\":3376621,\"confidence\":0.672792550000000044718717617797665297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Ah, okay, okay.\",\"start\":3376734,\"end\":3377589,\"confidence\":0.4901389800000000018798118617269210517406463623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It used to be just boys, but now they've got lassies in it, and it's a secure unit now.\",\"start\":3378025,\"end\":3382798,\"confidence\":0.8309132999999999658058413842809386551380157470703125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I mean, it's kind of one of the richest homes in Scotland, I think.\",\"start\":3383072,\"end\":3389448,\"confidence\":0.7533731500000000469441374661982990801334381103515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, okay, I get what you mean.\",\"start\":3390178,\"end\":3391554,\"confidence\":0.71079499999999995463184632171760313212871551513671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was the bedwetting still happening in Kibble?\",\"start\":3393360,\"end\":3395657,\"confidence\":0.8135406400000000370908992408658377826213836669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, you bet they're not much, because you've got You felt safer in there, if you know what I mean.\",\"start\":3397017,\"end\":3402960,\"confidence\":0.6544063700000000149969991980469785630702972412109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And if you did wet the bed, what would happen?\",\"start\":3403545,\"end\":3405495,\"confidence\":0.73234060000000000822950596557348035275936126708984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"They just tended to say, well, actually, some of the staff are alright, and you said to them and all.\",\"start\":3406160,\"end\":3409785,\"confidence\":0.57753679999999996130810586691950447857379913330078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"The staff are actually alright, a lot of the staff in there.\",\"start\":3410885,\"end\":3412714,\"confidence\":0.878520500000000037488234738702885806560516357421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":3417691,\"end\":3418013,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you have any problems sleeping in Kibble, or were you okay?\",\"start\":3419045,\"end\":3422430,\"confidence\":0.80229090000000002902424967032857239246368408203125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"It was alright.\",\"start\":3423654,\"end\":3424173,\"confidence\":0.8356831000000000120309096018900163471698760986328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The first couple of nights, you go, ah, no, it's kind of, because you're in a strange place, but after that, no, it was alright.\",\"start\":3424222,\"end\":3428815,\"confidence\":0.47562373000000002232212636954500339925289154052734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"As I said, yes, that was probably the best place I've been.\",\"start\":3432810,\"end\":3435908,\"confidence\":0.97646785000000002607833948786719702184200286865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, and I would ask, you know, did you try and tell anyone or get any help, but it doesn't sound like you needed to.\",\"start\":3436071,\"end\":3445559,\"confidence\":0.53804635999999994577791539995814673602581024169921875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Oh, Kibble was actually pretty, pretty good advice already.\",\"start\":3446792,\"end\":3449658,\"confidence\":0.96463876999999997874368773409514687955379486083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"In a few words, can you describe Kibble to me, like how you felt there?\",\"start\":3451462,\"end\":3454297,\"confidence\":0.92589379999999998904769427099381573498249053955078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I felt safe.\",\"start\":3455220,\"end\":3456990,\"confidence\":0.8059022399999999919373294687829911708831787109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":3456990,\"end\":3458370,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"And that was the first time in a long time I felt safe when I was in a kibble, because it wasn't exactly the way people made it out to be.\",\"start\":3458370,\"end\":3466490,\"confidence\":0.53189969999999997529727124856435693800449371337890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"A lot of people made kibble look bad years ago.\",\"start\":3466490,\"end\":3468450,\"confidence\":0.91762036000000002378129693170194514095783233642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":3468790,\"end\":3469970,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But it wasn't.\",\"start\":3469970,\"end\":3470510,\"confidence\":0.50510679999999996692139347942429594695568084716796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But as you were saying, everybody's got their own experience.\",\"start\":3470830,\"end\":3474350,\"confidence\":0.7888467999999999591409505228511989116668701171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, there is a lot of kibbles as well.\",\"start\":3474350,\"end\":3476570,\"confidence\":0.7906433299999999775309333926998078823089599609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They've got stuff everywhere.\",\"start\":3476570,\"end\":3478090,\"confidence\":0.5913051400000000068502004069159738719463348388671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So the Glasgow one might have been really awful, and then the Paisley one wasn't too too bad, you know what I mean?\",\"start\":3478090,\"end\":3483670,\"confidence\":0.6102742599999999573157083432306535542011260986328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Oh, when I was in the home zone, they only had the people.\",\"start\":3483670,\"end\":3485940,\"confidence\":0.71231820000000001247286718353279866278171539306640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Oh really?\",\"start\":3486450,\"end\":3488250,\"confidence\":0.50794154000000002469050741638056933879852294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Right, Kibble's opened up.\",\"start\":3488250,\"end\":3490050,\"confidence\":0.75631930000000002767279738691286183893680572509765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Look at hostels, they'll get Glasgow and stuff, haven't they?\",\"start\":3490050,\"end\":3495850,\"confidence\":0.64971345999999996490004150473396293818950653076171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"This point, they'll get Shields and St. Mungo Football Club and all that as well.\",\"start\":3495850,\"end\":3499920,\"confidence\":0.91753790000000001736424337650532834231853485107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, so I never had all that, never had all that when I was in there.\",\"start\":3500810,\"end\":3504440,\"confidence\":0.57799195999999997130913698129006661474704742431640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Not too bad then.\",\"start\":3504610,\"end\":3506090,\"confidence\":0.67010139999999995819024434240418486297130584716796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything else you'd like me to add down for Kibble?\",\"start\":3506090,\"end\":3508470,\"confidence\":0.930575970000000030069031708990223705768585205078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No, Kibble was okay.\",\"start\":3509382,\"end\":3510590,\"confidence\":0.5169582999999999817219986653071828186511993408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I know it's a bad thing to say something, I'm not claiming compensation, but Kibble was\\u2014 there's no point lying\\u2014 Kibble was actually nice.\",\"start\":3511138,\"end\":3516876,\"confidence\":0.5138230999999999770722070024930872023105621337890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, that's fine.\",\"start\":3519370,\"end\":3520499,\"confidence\":0.67549490000000000922142362469458021223545074462890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I actually liked it.\",\"start\":3520596,\"end\":3521903,\"confidence\":0.9598872000000000515029796588351018726825714111328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Just because you liked one of your five doesn't mean the rest were great.\",\"start\":3522774,\"end\":3525598,\"confidence\":0.5160689400000000315316128762788139283657073974609375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"You're allowed to have\\u2014 and I'm quite glad that you would have had that last one being that kind of a safer place.\",\"start\":3525679,\"end\":3531286,\"confidence\":0.8495437999999999600930777887697331607341766357421875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"It must have been such a relief being in there.\",\"start\":3531416,\"end\":3533667,\"confidence\":0.787762049999999991456434145220555365085601806640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"It was, it was actually, I was quite happy being in there.\",\"start\":3534437,\"end\":3537440,\"confidence\":0.94659079999999995447268474890734069049358367919921875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"It was actually, it made me feel safe getting there.\",\"start\":3537745,\"end\":3540956,\"confidence\":0.85614449999999997498179027388687245547771453857421875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Well, that's all that we would want for you, to feel safe, so I'm quite glad.\",\"start\":3541181,\"end\":3545291,\"confidence\":0.936597349999999995162625054945237934589385986328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And I'm the one who's doing your claim and telling you it's okay to have had a safe place, okay?\",\"start\":3545612,\"end\":3550510,\"confidence\":0.6892768000000000228055796469561755657196044921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That was it.\",\"start\":3551152,\"end\":3551553,\"confidence\":0.55714494000000003293138206572621129453182220458984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I'm just going to quickly, before I move on, is there anything else that you would like to add for grief that you might have remembered?\",\"start\":3552420,\"end\":3558281,\"confidence\":0.836984460000000041191015043295919895172119140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No.\",\"start\":3559244,\"end\":3559341,\"confidence\":0.49361873000000000555331780560663901269435882568359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I was too young to remember anything.\",\"start\":3559680,\"end\":3561340,\"confidence\":0.6616952400000000178437176145962439477443695068359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about Beech Avenue?\",\"start\":3561780,\"end\":3562756,\"confidence\":0.87768024000000000039989345168578438460826873779296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Eh, no.\",\"start\":3564623,\"end\":3565030,\"confidence\":0.57808680000000001175664010588661767542362213134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Newfield?\",\"start\":3566885,\"end\":3567519,\"confidence\":0.81059709999999995932995489056338556110858917236328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Nah, I hated the place.\",\"start\":3568691,\"end\":3569569,\"confidence\":0.96767645999999996053730910716694779694080352783203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, and Balrossie?\",\"start\":3570290,\"end\":3572151,\"confidence\":0.8140047999999999728260036135907284915447235107421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Hated that as well.\",\"start\":3573057,\"end\":3574093,\"confidence\":0.90976190000000001223412482431740500032901763916015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, so what I'm going to do now is I'm moving on to the next section, and this is about all of the care settings overall, not just one or two.\",\"start\":3574594,\"end\":3585566,\"confidence\":0.85433965999999994522795532247982919216156005859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, it's all of them.\",\"start\":3586077,\"end\":3587111,\"confidence\":0.6203944999999999598827571389847435057163238525390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So across all of the placements, what were the names of the main people responsible for your abuse?\",\"start\":3587936,\"end\":3593368,\"confidence\":0.5387324000000000001620037437533028423786163330078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The names?\",\"start\":3595460,\"end\":3595863,\"confidence\":0.70675019999999999509299186684074811637401580810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I'll just go back through really quick actually, because you gave me most of the names, didn't you?\",\"start\":3596460,\"end\":3600334,\"confidence\":0.76526499999999997303490317790419794619083404541015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I'll just\\u2014 I'll go in and I'll copy and paste them through because I don't feel like we need to re-go through them.\",\"start\":3600415,\"end\":3607201,\"confidence\":0.5992119000000000195171878658584319055080413818359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Ah, there was 3 main ones.\",\"start\":3607914,\"end\":3609760,\"confidence\":0.82911780000000001589199882801040075719356536865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, so I've got Derek, Charles and Thomas?\",\"start\":3610099,\"end\":3612612,\"confidence\":0.78501600000000004708766709882183931767940521240234375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":3613658,\"end\":3613787,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, are you happy for them to be the only names that we put on, or is there anyone else who you would like to be named?\",\"start\":3614012,\"end\":3619567,\"confidence\":0.90058625000000003257838443460059352219104766845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, that's it.\",\"start\":3620322,\"end\":3621625,\"confidence\":0.52059040000000000869562200023210607469081878662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, I also want you to be aware that none of these people will be aware that you've said their names, okay?\",\"start\":3621753,\"end\":3627542,\"confidence\":0.656616899999999947823425827664323151111602783203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It's just gonna be\\u2014 yeah, well, fair enough.\",\"start\":3628186,\"end\":3631345,\"confidence\":0.591821429999999981674818627652712166309356689453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Some people panic and they don't want it, but it's fine.\",\"start\":3631750,\"end\":3634715,\"confidence\":0.5547570600000000240470399148762226104736328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, you're not, absolutely.\",\"start\":3637097,\"end\":3638806,\"confidence\":0.56395779999999995357740090184961445629596710205078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were other children affected, and did you witness abuse or harm to anyone else?\",\"start\":3640330,\"end\":3644960,\"confidence\":0.50570090000000000873825456437771208584308624267578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yes, I witnessed abuse to a few people I was in homes with.\",\"start\":3645530,\"end\":3648530,\"confidence\":0.85582024000000000985011183729511685669422149658203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think a lot of people did.\",\"start\":3648530,\"end\":3649440,\"confidence\":0.77212362999999994972455397146404720842838287353515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think that happens.\",\"start\":3651470,\"end\":3652150,\"confidence\":0.70548569999999999335926759158610366284847259521484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think you've probably heard that a lot.\",\"start\":3652370,\"end\":3654310,\"confidence\":0.68348109999999995256558804612723179161548614501953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You witness a lot in your own homes, especially when you're young, because even if you're that young, you don't get believed.\",\"start\":3654330,\"end\":3659370,\"confidence\":0.5326950599999999980127540766261518001556396484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't care what anybody says, you don't get believed.\",\"start\":3659370,\"end\":3661250,\"confidence\":0.77612877000000002336577153982943855226039886474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I think that's how they brought out this redress because of Yeah, definitely.\",\"start\":3662400,\"end\":3668290,\"confidence\":0.63366599999999995151966913908836431801319122314453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And is there any children who you witnessed or witnessed you being abused whose names that you can remember at all?\",\"start\":3668774,\"end\":3674288,\"confidence\":0.53041130000000002997495585077558644115924835205078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":3676455,\"end\":3676632,\"confidence\":0.49361873000000000555331780560663901269435882568359375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Okay, no worries at all, don't worry.\",\"start\":3676906,\"end\":3678437,\"confidence\":0.7797433000000000280493850368657149374485015869140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Why do you believe that the local authority should have been aware of what was happening?\",\"start\":3679323,\"end\":3684528,\"confidence\":0.52678524999999998268407352952635847032070159912109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They should have been aware.\",\"start\":3685902,\"end\":3686564,\"confidence\":0.63828750000000000763833440942107699811458587646484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think a few of the homes I was in, like Barossie and Newfield, I think the local authority was aware of it.\",\"start\":3686693,\"end\":3692249,\"confidence\":0.88189989999999995884394365930347703397274017333984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"But they couldn't approve it.\",\"start\":3693200,\"end\":3694223,\"confidence\":0.69762530000000000374171804651268757879734039306640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So I know Balrossie was actually under investigation, I know Newfield not, but I don't think they could in the grave.\",\"start\":3696338,\"end\":3703360,\"confidence\":0.5785669700000000137407596412231214344501495361328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't think, you know, local authorities, like, they can't approve things they don't deal with.\",\"start\":3703488,\"end\":3707435,\"confidence\":0.77691465999999997915637095502461306750774383544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":3707826,\"end\":3708234,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Were complaints ever discouraged, ignored, or punished?\",\"start\":3715026,\"end\":3718200,\"confidence\":0.49521369999999997890682834622566588222980499267578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Nope.\",\"start\":3722905,\"end\":3723133,\"confidence\":0.486557799999999984752463433324010111391544342041015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And were you ever moved, threatened, or disbelieved because of these complaints?\",\"start\":3723590,\"end\":3728025,\"confidence\":0.5397686999999999901689307080232538282871246337890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Threatened?\",\"start\":3730010,\"end\":3730284,\"confidence\":0.5395347999999999810682993484078906476497650146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Aye.\",\"start\":3730510,\"end\":3730639,\"confidence\":0.52665220000000001476792022003792226314544677734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what were you threatened with?\",\"start\":3731576,\"end\":3732755,\"confidence\":0.56957614000000000853418669066741131246089935302734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Well, the staff threatened you to leave, but they kind of threatened to be near disciplinarian.\",\"start\":3733740,\"end\":3738456,\"confidence\":0.7257259499999999530217564824852161109447479248046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":3741824,\"end\":3742213,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Have you ever reported the abuse to police, an inquiry, a professional, or any authority?\",\"start\":3743444,\"end\":3747885,\"confidence\":0.54558819999999996763762055707047693431377410888671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Reported it to a couple of the staff, but you only believe.\",\"start\":3749372,\"end\":3751530,\"confidence\":0.8204580999999999679772599847638048231601715087890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Never reported to police because that was a staff responsibility, reported police back then.\",\"start\":3751610,\"end\":3756376,\"confidence\":0.565168560000000042009560274891555309295654296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":3756779,\"end\":3757021,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Why did you move between the different placements, and were the reasons ever explained to you?\",\"start\":3758550,\"end\":3763312,\"confidence\":0.86315989999999997994706291137845255434513092041015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No, they weren't never explained.\",\"start\":3764463,\"end\":3765548,\"confidence\":0.5639201000000000352230244970996864140033721923828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They just kept moving me, which I didn't like because it's just\\u2014 we get moved about too much.\",\"start\":3765597,\"end\":3774134,\"confidence\":0.878567639999999983047018758952617645263671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It shouldn't have happened.\",\"start\":3774200,\"end\":3774738,\"confidence\":0.84411544000000005016914883526624180376529693603515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Obviously you're not going to have a settled life if you keep moving.\",\"start\":3776378,\"end\":3778547,\"confidence\":0.80398029999999998107540477576549164950847625732421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":3779292,\"end\":3779551,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you ever run away, refuse to return, or ask to be moved?\",\"start\":3788618,\"end\":3793496,\"confidence\":0.61807895000000001584083975103567354381084442138671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That'll be quite a few times, yes.\",\"start\":3794990,\"end\":3796427,\"confidence\":0.61757560000000000233200125876464881002902984619140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what would happen when you ran away?\",\"start\":3800283,\"end\":3801603,\"confidence\":0.73045919999999997518358441084274090826511383056640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I ran away and tried to run away from Bellrossie and ended up, me and 5 other boys running away from Bellrossie in my pyjamas and actually got to Kirkmaccormick, Port Glasgow and got on a train and actually came to Belkisley, Port Glasgow, in the train in my pyjamas.\",\"start\":3803609,\"end\":3820159,\"confidence\":0.6954210400000000458220483778859488666057586669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So you ran away from Bellrossie in your pyjamas?\",\"start\":3820966,\"end\":3824734,\"confidence\":0.6955862600000000117717036118847317993640899658203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, me and 5 other boys.\",\"start\":3825008,\"end\":3825990,\"confidence\":0.64802766000000000534697619514190591871738433837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Hopped on a train?\",\"start\":3826070,\"end\":3827036,\"confidence\":0.71295520000000001115125769501901231706142425537109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, to Glasgow.\",\"start\":3829376,\"end\":3830106,\"confidence\":0.63264109999999995626041027207975275814533233642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That'll be in the police report, because it was\\u2014 everybody used to talk, there was 5 of us, me and 5 others.\",\"start\":3831063,\"end\":3836853,\"confidence\":0.83614456999999997588446376539650373160839080810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We left Kilmacon, Kilmacon, Port Glasgow's about 68 miles to Kilmacon, and they end up leaving Bullrosey because they didn't like it and end up getting on a train at Port Glasgow, Port Glasgow to Ferguson, and went to my auntie's in Ferguson.\",\"start\":3836917,\"end\":3853949,\"confidence\":0.52573407000000005329098939910181798040866851806640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were the police the ones that caught you and returned you?\",\"start\":3856050,\"end\":3858681,\"confidence\":0.7291176299999999610434997521224431693553924560546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, police picked us up and took us back to Bullrosey, yes.\",\"start\":3859395,\"end\":3861832,\"confidence\":0.67246660000000002543885102568310685455799102783203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"There should have been a police report.\",\"start\":3862481,\"end\":3864024,\"confidence\":0.498726759999999991190833270593429915606975555419921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There probably is.\",\"start\":3865100,\"end\":3865650,\"confidence\":0.67200439999999994622470467220409773290157318115234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'll have to double-check that one.\",\"start\":3865699,\"end\":3867123,\"confidence\":0.7457415499999999752844814793206751346588134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's got to be because they were in my pyjamas and hoosecoat.\",\"start\":3867641,\"end\":3871009,\"confidence\":0.73574494999999995314965417492203414440155029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Why did you run away?\",\"start\":3872180,\"end\":3872854,\"confidence\":0.6150181999999999593597976854653097689151763916015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Just didn't like the place.\",\"start\":3873963,\"end\":3874686,\"confidence\":0.95764780000000004900329031443106941878795623779296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Just didn't like it.\",\"start\":3874783,\"end\":3875795,\"confidence\":0.922876299999999982759391059516929090023040771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We ended up leaving it and then we got returned to the place at about 5 in the morning or something like that.\",\"start\":3876374,\"end\":3882460,\"confidence\":0.9098646599999999917685045147663913667201995849609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what happened when you were returned?\",\"start\":3883029,\"end\":3884033,\"confidence\":0.8775294000000000149697143569937907159328460693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, I just totally go to my bed and then they get me to get up 2 hours later for school.\",\"start\":3885520,\"end\":3890000,\"confidence\":0.63534369999999995570760802365839481353759765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Right, okay.\",\"start\":3890760,\"end\":3891880,\"confidence\":0.54448264999999995694679455482400953769683837890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I remember that, it was just one of the things that you think about it now, you say that was quite funny, that.\",\"start\":3891880,\"end\":3899860,\"confidence\":0.7406026999999999471668843398219905793666839599609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I shouldn't laugh, but I think it's the thought of 5 kids in their pyjamas getting on a train, nobody asking any questions.\",\"start\":3899860,\"end\":3907790,\"confidence\":0.6253463999999999689549667891697026789188385009765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Nah, they just let us on the train, that's it.\",\"start\":3908420,\"end\":3910250,\"confidence\":0.73372800000000004683187171394820325076580047607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think that's the part that got me a little bit because I think the first thing I'd do is, why are you in your dramas?\",\"start\":3910580,\"end\":3916568,\"confidence\":0.52853249999999996067145957567845471203327178955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Well, that main ticket wasn't written to Morris.\",\"start\":3917389,\"end\":3919595,\"confidence\":0.58811020000000002738715920713730156421661376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The train got wrecked, the cart they were in, and they got off at St James's next to Ferguson and walked all the way to Mantis' house, and then Mantis grasped at us and pulled the poles, and we got picked up.\",\"start\":3921109,\"end\":3934839,\"confidence\":0.5567178999999999877701384320971556007862091064453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There's got to be enough police support because they picked up my pyjamas, no?\",\"start\":3939812,\"end\":3943091,\"confidence\":0.6015969500000000191874960364657454192638397216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There's got to be there somewhere.\",\"start\":3943171,\"end\":3943894,\"confidence\":0.70993793000000005033456318415119312703609466552734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, there should be.\",\"start\":3943975,\"end\":3945019,\"confidence\":0.59700286000000002406551402600598521530628204345703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What age did you leave the care system?\",\"start\":3946000,\"end\":3948250,\"confidence\":0.83256596000000004931251851303386501967906951904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"16 and a half, 17, roughly.\",\"start\":3949974,\"end\":3951801,\"confidence\":0.84676019999999996290540593690820969641208648681640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, and what were your circumstances after?\",\"start\":3954081,\"end\":3958155,\"confidence\":0.8602079000000000252867948802304454147815704345703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So where did you go once you were released from care?\",\"start\":3958220,\"end\":3960084,\"confidence\":0.89773106999999996435946059136767871677875518798828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I went to my gran's for 2 months and then I didn't like that and I got my own house.\",\"start\":3960962,\"end\":3964197,\"confidence\":0.67524474999999994917487811108003370463848114013671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So I've stayed myself since I was\\u2014 before I was 17.\",\"start\":3965713,\"end\":3968263,\"confidence\":0.87844990000000000573976421947008930146694183349609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've maintained since then.\",\"start\":3968328,\"end\":3969276,\"confidence\":0.75577119999999997634887449748930521309375762939453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No support after I left.\",\"start\":3972730,\"end\":3974588,\"confidence\":0.569226299999999962864194458234123885631561279296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was no support?\",\"start\":3975089,\"end\":3975993,\"confidence\":0.534888449999999959771912472206167876720428466796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, I think you should have been supported when you left here.\",\"start\":3976640,\"end\":3978805,\"confidence\":0.63379350000000000964206492426455952227115631103515625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I would have to agree, especially when you're\\u2014 I was about 16 or so.\",\"start\":3980826,\"end\":3984924,\"confidence\":0.49970627000000000794699417383526451885700225830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":3985807,\"end\":3986241,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And you think there'd be support there for you.\",\"start\":3987013,\"end\":3988716,\"confidence\":0.73493419999999998193374040056369267404079437255859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Nah, there wasn't any support, just basically when you're that age, get to fuck and just that's you.\",\"start\":3989584,\"end\":3994784,\"confidence\":0.8256607000000000251560550168505869805812835693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, there's a lot of support now in your wee care.\",\"start\":3994960,\"end\":3998406,\"confidence\":0.5743618600000000018468426787876524031162261962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I'm now going to move on to the next section, which is all about the impact on your whole experience.\",\"start\":3998951,\"end\":4005266,\"confidence\":0.76395690000000004982183554602670483291149139404296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So it is going to be, you know, how the combined experience has affected you.\",\"start\":4005891,\"end\":4011277,\"confidence\":0.7430328999999999961545427140663377940654754638671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So how did the experience affect you at the time in a way of such as your safety, your trust, your confidence, your sleep, behaviour, education, relationships, or your ability to speak up?\",\"start\":4011998,\"end\":4023635,\"confidence\":0.7451754999999999906634684521122835576534271240234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That's kind of, that's them all.\",\"start\":4024746,\"end\":4027033,\"confidence\":0.7597903599999999979530684868223033845424652099609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It sticks really in your brain.\",\"start\":4027822,\"end\":4029626,\"confidence\":0.70941496000000003885332944264519028365612030029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's kind of mentally, you know, it's always in your brain.\",\"start\":4029674,\"end\":4032461,\"confidence\":0.64136830000000000229221086556208319962024688720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You just sit and think about it.\",\"start\":4032815,\"end\":4034667,\"confidence\":0.8489557500000000089812601800076663494110107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That's why I drink as much, because you just can't even no think about it when you were young.\",\"start\":4034812,\"end\":4040256,\"confidence\":0.50384039999999996606305785462609492242336273193359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yeah, it's kind of just one of the things you wish you could forget, but you can't.\",\"start\":4043500,\"end\":4047785,\"confidence\":0.5503864000000000533674437974696047604084014892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I've got that.\",\"start\":4054659,\"end\":4055719,\"confidence\":0.68294847000000002967823320432216860353946685791015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's mainly mentally now, because you're older, it just sticks with you constantly.\",\"start\":4056666,\"end\":4062141,\"confidence\":0.7397470999999999907714709479478187859058380126953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so that is actually the next question.\",\"start\":4062542,\"end\":4064260,\"confidence\":0.84403247000000003463782149992766790091991424560546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So how has it affected your mental health?\",\"start\":4064309,\"end\":4066043,\"confidence\":0.593536559999999990822061590733937919139862060546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Things such as anxiety, depression, trauma symptoms, panic, flashbacks, nightmares, self-harm, or suicidal thoughts?\",\"start\":4066316,\"end\":4073509,\"confidence\":0.79613685999999994624687360555981285870075225830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, flashbacks and nightmares and things like.\",\"start\":4075224,\"end\":4078265,\"confidence\":0.56268715999999996402181068333447910845279693603515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, that's kind of\\u2014 that's funny, the main things that people don't understand about it.\",\"start\":4078362,\"end\":4085249,\"confidence\":0.477944580000000007746763230898068286478519439697265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"That's kind of\\u2014 you do get flashbacks, you get memories, you get mental health problems, things like.\",\"start\":4085733,\"end\":4091557,\"confidence\":0.78741570000000005169482619749032892286777496337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It sticks to you constantly.\",\"start\":4091783,\"end\":4092848,\"confidence\":0.73352574999999997640287574540707282721996307373046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Have you got any mental health problems, Patrick?\",\"start\":4093219,\"end\":4094993,\"confidence\":0.54502463000000000992173454505973495543003082275390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, none.\",\"start\":4095654,\"end\":4096959,\"confidence\":0.52460103999999996293723825147026218473911285400390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Non-diagnosed?\",\"start\":4097185,\"end\":4098007,\"confidence\":0.66728043999999997470951029754360206425189971923828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Just alcohol.\",\"start\":4098635,\"end\":4099361,\"confidence\":0.561604800000000015103296391316689550876617431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Just alcohol, okay.\",\"start\":4099634,\"end\":4100612,\"confidence\":0.73581160000000001009112793326494283974170684814453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Like, came back, that's a pinkle.\",\"start\":4101818,\"end\":4103139,\"confidence\":0.775188800000000011181100489920936524868011474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And would you classify yourself as alcohol dependent or an alcoholic?\",\"start\":4105937,\"end\":4109325,\"confidence\":0.64194720000000005111218115416704677045345306396484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Alcohol dependent.\",\"start\":4110358,\"end\":4111181,\"confidence\":0.5467733999999999650043491783435456454753875732421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Alcohol dependent, okay.\",\"start\":4111407,\"end\":4112488,\"confidence\":0.70475244999999997475015334202907979488372802734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I get medication off the doctor for it.\",\"start\":4113736,\"end\":4115285,\"confidence\":0.68851066000000005207226649872609414160251617431640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Okay, no problem.\",\"start\":4115850,\"end\":4117140,\"confidence\":0.58404654000000000291237256533349864184856414794921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"For my stomach, because I've damaged my stomach leaning into the drink over the years.\",\"start\":4117769,\"end\":4120625,\"confidence\":0.9447408299999999758966851004515774548053741455078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was there ever any substance abuse?\",\"start\":4122708,\"end\":4124323,\"confidence\":0.68683945999999995724039081324008293449878692626953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I've never took drugs.\",\"start\":4125513,\"end\":4126585,\"confidence\":0.70892710000000003223163957954966463148593902587890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay, never even thought of it.\",\"start\":4128644,\"end\":4130640,\"confidence\":0.52075810000000000155040424942853860557079315185546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't even think I've ever smoked a joint, to be honest with you.\",\"start\":4130705,\"end\":4132898,\"confidence\":0.5668111000000000121445964396116323769092559814453125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Fair enough, that's the best way, isn't it?\",\"start\":4135639,\"end\":4137773,\"confidence\":0.7820519999999999694040297981700859963893890380859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I know, that's kind of\\u2014 yeah, when I stayed in Birkdale Park, it was kind of a bad area back in the '90s for drugs and hanging about, but I never even took a necky, mind.\",\"start\":4138646,\"end\":4148545,\"confidence\":0.7170547000000000448238779426901601254940032958984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, what about any self-harm or suicidal thoughts?\",\"start\":4153703,\"end\":4157322,\"confidence\":0.60113519999999998066897433091071434319019317626953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've had suicidal thoughts, aye, but I've never self-harmed, no.\",\"start\":4158130,\"end\":4161285,\"confidence\":0.497352030000000000509174924445687793195247650146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":4161333,\"end\":4161511,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":4166981,\"end\":4167320,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Do you take any medication for any kind of sleep problems?\",\"start\":4167804,\"end\":4171411,\"confidence\":0.7691744000000000358596707883407361805438995361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've got\\u2014 I take sleeping tablets, but that's far.\",\"start\":4172353,\"end\":4176816,\"confidence\":0.63216890000000003357882860655081458389759063720703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Causing my sciatica in my back and my leg.\",\"start\":4177143,\"end\":4178850,\"confidence\":0.9255913000000000057099214245681650936603546142578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I get sleepless nights a lot.\",\"start\":4178914,\"end\":4180058,\"confidence\":0.66227066999999995022818666257080622017383575439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":4180589,\"end\":4180847,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"How has your experience in care affected any relationships?\",\"start\":4182925,\"end\":4187386,\"confidence\":0.8050424499999999650157178621157072484493255615234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't really have relationships, no.\",\"start\":4188497,\"end\":4190155,\"confidence\":0.67414940000000000974722524915705434978008270263671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I've not got much friends either because I don't really trust much.\",\"start\":4191395,\"end\":4193875,\"confidence\":0.846211849999999987659293765318579971790313720703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I'm kind of a loner, and that's kind of\\u2014 that affected me being in homes because you don't know who to trust.\",\"start\":4195706,\"end\":4202104,\"confidence\":0.7404554500000000150095047501963563263416290283203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":4202645,\"end\":4202744,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think I've got one close pal and that's about it.\",\"start\":4204560,\"end\":4208310,\"confidence\":0.72639109999999995626041027207975275814533233642578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And at my age, at 44, you think you're for funnels.\",\"start\":4208360,\"end\":4210310,\"confidence\":0.57025515999999998317804283942678011953830718994140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4211880,\"end\":4212300,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about intimacy?\",\"start\":4212300,\"end\":4213260,\"confidence\":0.83679840000000005328928409653599373996257781982421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Has it ever affected\\u2014 has your experience ever affected your ability to be intimate with someone?\",\"start\":4213480,\"end\":4217680,\"confidence\":0.73578905999999999476557377420249395072460174560546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Not kind of.\",\"start\":4218560,\"end\":4219180,\"confidence\":0.75874710000000000764686092225019820034503936767578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've not really been intimate with many people, to be honest with you, kind of.\",\"start\":4219180,\"end\":4221860,\"confidence\":0.61935510000000004726672386823338456451892852783203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":4221860,\"end\":4222420,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've had a couple of relationships, but I don't really tell them that much, you know what I mean?\",\"start\":4222420,\"end\":4226820,\"confidence\":0.75665199999999999125321892279316671192646026611328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think that you keep it all to yourself.\",\"start\":4226820,\"end\":4229170,\"confidence\":0.731225849999999955031171339214779436588287353515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It does affect you because some of the women you go out with you don't really tell us nothing, you don't say nothing.\",\"start\":4229200,\"end\":4234653,\"confidence\":0.5043984999999999718767185186152346432209014892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So sometimes you're better off just keeping things to yourself.\",\"start\":4234992,\"end\":4238319,\"confidence\":0.70295863999999996796219647876569069921970367431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":4240210,\"end\":4241576,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You don't tell anybody about your physical abuse and all that, I've never really done it, no.\",\"start\":4242682,\"end\":4247965,\"confidence\":0.5434595300000000239748487729229964315891265869140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4248433,\"end\":4250287,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"What about your\\u2014 obviously you said that you can't really trust people.\",\"start\":4250546,\"end\":4253271,\"confidence\":0.6938582699999999992002130966284312307834625244140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Would you say that trust is one of the biggest things it has affected?\",\"start\":4253433,\"end\":4256207,\"confidence\":0.59054773999999998768117848157999105751514434814453125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":4256937,\"end\":4257073,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4257447,\"end\":4257651,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what about any isolation?\",\"start\":4258618,\"end\":4259952,\"confidence\":0.81625616999999994760628396761603653430938720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Do you ever find yourself isolating yourself?\",\"start\":4260000,\"end\":4262234,\"confidence\":0.60943716999999997252501771072275005280971527099609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, I kind of\\u2014 I don't really do much.\",\"start\":4263038,\"end\":4266123,\"confidence\":0.65296560000000003487485855657723732292652130126953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I'm kind of a hussy person.\",\"start\":4266188,\"end\":4267935,\"confidence\":0.78804474999999996054356188324163667857646942138671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm kind of\\u2014 I'm not a socializer.\",\"start\":4268001,\"end\":4270090,\"confidence\":0.66658139999999999059099309306475333869457244873046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":4271740,\"end\":4272096,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I'd rather sit in the house with 10 cans and don't speak to people.\",\"start\":4272712,\"end\":4276844,\"confidence\":0.756298240000000010496705726836808025836944580078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And that's part of the reason.\",\"start\":4278898,\"end\":4280395,\"confidence\":0.67623569999999999513562443098635412752628326416015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4281908,\"end\":4282103,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what about your confidence?\",\"start\":4283662,\"end\":4285040,\"confidence\":0.7604758000000000350837581208907067775726318359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Confidence is low at times.\",\"start\":4285745,\"end\":4288165,\"confidence\":0.7681810000000000027142732506035827100276947021484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's not great, my confidence, but as you know, your confidence, sometimes it's good, sometimes it's bad.\",\"start\":4288854,\"end\":4294399,\"confidence\":0.50792676000000003266876547058927826583385467529296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, it can always flip, can't it?\",\"start\":4294623,\"end\":4296738,\"confidence\":0.696520000000000027995383788947947323322296142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It's up and down.\",\"start\":4297219,\"end\":4297732,\"confidence\":0.6753567000000000319914761348627507686614990234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Aye.\",\"start\":4297988,\"end\":4298084,\"confidence\":0.52665220000000001476792022003792226314544677734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, okay.\",\"start\":4298485,\"end\":4299366,\"confidence\":0.55090344000000002200323478973587043583393096923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything else you'd like to say about the effect it's had on relationships, any friendships, anything like that?\",\"start\":4300168,\"end\":4306577,\"confidence\":0.85804515999999997344360735951340757310390472412109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's just isolation, basically.\",\"start\":4307715,\"end\":4309061,\"confidence\":0.62608859999999999512709791815723292529582977294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Cause it is.\",\"start\":4309286,\"end\":4310611,\"confidence\":0.54281579999999995944648389922804199159145355224609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's just a joke.\",\"start\":4310692,\"end\":4311839,\"confidence\":0.5711344499999999602124489683774299919605255126953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Actually, I know it's a bad thing to say, I think care homes should be shut.\",\"start\":4312033,\"end\":4315280,\"confidence\":0.8165139999999999620428070556954480707645416259765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Well, back in the day.\",\"start\":4319650,\"end\":4320169,\"confidence\":0.809081139999999976453182171098887920379638671875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I don't know what they're like now, right enough, but I've heard a lot of good things about care homes these days.\",\"start\":4320250,\"end\":4324163,\"confidence\":0.92480130000000004830695843338617123663425445556640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, you kind of question why now.\",\"start\":4325550,\"end\":4327963,\"confidence\":0.535607900000000025642066248110495507717132568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Right.\",\"start\":4329145,\"end\":4329485,\"confidence\":0.56647499999999995079491554861306212842464447021484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"How has your overall experience affected your education, your work, your opportunities, finances, housing, or day-to-day stability?\",\"start\":4330182,\"end\":4338244,\"confidence\":0.84397800000000000597566440774244256317615509033203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It's kinda affected them all because I kinda don't work and things like that.\",\"start\":4340148,\"end\":4344173,\"confidence\":0.78588930000000001285798134631477296352386474609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You don't work?\",\"start\":4344640,\"end\":4345381,\"confidence\":0.52886354999999996007176150669693015515804290771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm on disability, aye.\",\"start\":4345864,\"end\":4347330,\"confidence\":0.57100903999999996774050714520853944122791290283203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":4348569,\"end\":4348730,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It affects your confidence actually.\",\"start\":4348811,\"end\":4350692,\"confidence\":0.56451229999999996689297176999389193952083587646484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It's kinda sticks in your head and I've tried working a couple of times and then things just come into your head and you end up going, \\\"Ah, I can't do bother with this, I just wind me head.\\\" Sometimes you depress yourself there thinking about it.\",\"start\":4350853,\"end\":4364140,\"confidence\":0.541171700000000033270453059230931103229522705078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":4364550,\"end\":4365170,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then there are times you're all right, if you know what I mean.\",\"start\":4365170,\"end\":4366890,\"confidence\":0.63092570000000003371809498275979422032833099365234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's kind of\\u2014 No, I understand.\",\"start\":4366890,\"end\":4371540,\"confidence\":0.73645466999999997792514250249951146543025970458984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I'd love company, to be honest with you.\",\"start\":4371590,\"end\":4373210,\"confidence\":0.8446749000000000062726712712901644408702850341796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've had a couple of relationships and sometimes the woman go out and you don't look happy, and then at times you look happy.\",\"start\":4373210,\"end\":4379020,\"confidence\":0.5385769000000000250594212047872133553028106689453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It's just\\u2014 I think it's\\u2014 I don't know what it is.\",\"start\":4379170,\"end\":4381290,\"confidence\":0.60242629999999997014725749977515079081058502197265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's just 50\\/50.\",\"start\":4381290,\"end\":4382210,\"confidence\":0.63643324000000001117172132580890320241451263427734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think it just comes and goes.\",\"start\":4382210,\"end\":4383350,\"confidence\":0.66791063999999999989398702382459305226802825927734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, yeah.\",\"start\":4383350,\"end\":4384390,\"confidence\":0.493536350000000012538947657958487980067729949951171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's always there.\",\"start\":4384390,\"end\":4385170,\"confidence\":0.56399535999999994562159599809092469513416290283203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It's not going away, I don't think.\",\"start\":4385170,\"end\":4386370,\"confidence\":0.497986819999999996699813209488638676702976226806640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Mr Patrick, is there anything that triggers you?\",\"start\":4386666,\"end\":4389320,\"confidence\":0.828813400000000033429614632041193544864654541015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Any places, smells, authority figures, institutions, or situations that you would avoid because it triggers you?\",\"start\":4389449,\"end\":4395954,\"confidence\":0.680005430000000021806272343383170664310455322265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Well, I don't really get much, so I think I don't really know that answer to that.\",\"start\":4398280,\"end\":4401327,\"confidence\":0.54951669999999996907291688330587930977344512939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I can't really answer that one.\",\"start\":4401456,\"end\":4402326,\"confidence\":0.53665119999999999489403990082792006433010101318359375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, no, that's okay.\",\"start\":4402584,\"end\":4403794,\"confidence\":0.48245510000000002559517042755032889544963836669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You don't have to.\",\"start\":4403858,\"end\":4404439,\"confidence\":0.68383030000000000203641548068844713270664215087890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't like being in private places like councils and institutions and things like that.\",\"start\":4405788,\"end\":4410235,\"confidence\":0.90438943999999998890615415803040377795696258544921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't like that.\",\"start\":4410300,\"end\":4410725,\"confidence\":0.93245199999999994755484067354700528085231781005859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't even like going to my doctor's because there's a lot of people about.\",\"start\":4412084,\"end\":4415034,\"confidence\":0.96692250000000001808331262509454973042011260986328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"These are my doctor's phones, mate, because I think I told them I don't like coming to surgeries.\",\"start\":4417730,\"end\":4421607,\"confidence\":0.7763662000000000062982508097775280475616455078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So would you say that you avoid contact?\",\"start\":4424190,\"end\":4426355,\"confidence\":0.80292565000000004626912186722620390355587005615234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I avoid contact with people, yes.\",\"start\":4427381,\"end\":4429204,\"confidence\":0.6443689999999999695745600547525100409984588623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think that's in my heart, mate.\",\"start\":4431411,\"end\":4434030,\"confidence\":0.5430063000000000528189048054628074169158935546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And do you avoid contact with people because of what you went through or because of the aftermath?\",\"start\":4434580,\"end\":4438380,\"confidence\":0.5500287999999999843936393517651595175266265869140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Could have went away through and after myself.\",\"start\":4439674,\"end\":4441703,\"confidence\":0.82650440000000002793711928461561910808086395263671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, I think that even my pal says to me, you need to start getting out now.\",\"start\":4441993,\"end\":4445874,\"confidence\":0.679740699999999975489117787219583988189697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And you don't, you don't tell people anything that happens to you.\",\"start\":4446679,\"end\":4449575,\"confidence\":0.5943749000000000393129084841348230838775634765625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"So yeah, I'm quite happy you've been on.\",\"start\":4449688,\"end\":4452178,\"confidence\":0.93708919999999995553707776707597076892852783203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That's all you do.\",\"start\":4452612,\"end\":4453463,\"confidence\":0.63620270000000000987228077065083198249340057373046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, what impact has this experience had on your life overall?\",\"start\":4454074,\"end\":4459136,\"confidence\":0.88542365999999994574665151958470232784748077392578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I've not got a life basically.\",\"start\":4461510,\"end\":4462707,\"confidence\":0.86125963999999999298751163223641924560070037841796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"To be honest with you, I've not really got a life.\",\"start\":4464170,\"end\":4466670,\"confidence\":0.6022855000000000291748847303097136318683624267578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"My life is basically a loner, been in the house myself and kind of keep myself to myself.\",\"start\":4466830,\"end\":4473870,\"confidence\":0.69594129999999998492654640358523465692996978759765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":4474510,\"end\":4475850,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Everybody else has got a life, they go out and socialise, things like that, but you don't want me.\",\"start\":4475850,\"end\":4480210,\"confidence\":0.467107600000000011686296375046367757022380828857421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't know what it is, I don't know.\",\"start\":4480210,\"end\":4481450,\"confidence\":0.69079049999999997400124129853793419897556304931640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I was kind of hoping it would go away, but no, it's not.\",\"start\":4482270,\"end\":4486370,\"confidence\":0.6179799999999999737809730504523031413555145263671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What if, so how do you, what do you think would have been different about your life had you not have been in care?\",\"start\":4486370,\"end\":4493250,\"confidence\":0.800327400000000022117774278740398585796356201171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't know, I think maybe if I was in care, I would have had a career or had a family or had a normal life, but no, I've not got any of that.\",\"start\":4494883,\"end\":4506661,\"confidence\":0.48682216000000000377667674911208450794219970703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I might not, through the care settings I'm on.\",\"start\":4506758,\"end\":4510430,\"confidence\":0.54294085999999996960951875735190697014331817626953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":4510543,\"end\":4510656,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I've not got a family, I've not got a career, I've not got anything like that.\",\"start\":4510802,\"end\":4515979,\"confidence\":0.7735970599999999475215872735134325921535491943359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think if I was in care, this You sit and think to yourself, I might have had a life.\",\"start\":4516060,\"end\":4520994,\"confidence\":0.705922249999999973368858263711445033550262451171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No, these days, no, you've not got a life.\",\"start\":4523540,\"end\":4525280,\"confidence\":0.81976455000000003625615363489487208425998687744140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4525747,\"end\":4525860,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Have you ever received any counselling, therapy, mental health, addiction, GP, hospital, or professional support?\",\"start\":4527745,\"end\":4534621,\"confidence\":0.75335099999999999287325636032619513571262359619140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":4535512,\"end\":4535593,\"confidence\":0.49361873000000000555331780560663901269435882568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":4536710,\"end\":4536969,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"As I said, you don't tell people, you keep it to yourself.\",\"start\":4537454,\"end\":4539575,\"confidence\":0.78894549999999996625632547875284217298030853271484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It's another thing that a lot of people don't get out of the kingdom.\",\"start\":4541660,\"end\":4544156,\"confidence\":0.63923870000000004854001645071548409759998321533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Sorry, you talk to your lawyer, I think.\",\"start\":4544920,\"end\":4546680,\"confidence\":0.6287120600000000170126668308512307703495025634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, they've got to keep themselves private and confidential.\",\"start\":4547270,\"end\":4550360,\"confidence\":0.73101150000000003625899580583791248500347137451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, there's nothing\\u2014 there's no judgement about it.\",\"start\":4550710,\"end\":4554370,\"confidence\":0.7993221999999999827224428372574038803577423095703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"People, you tell who you want to tell, and if you don't want to tell anyone, you don't need to.\",\"start\":4554370,\"end\":4558050,\"confidence\":0.66930144999999996446859995558043010532855987548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Nobody's\\u2014 there's no force in you to tell anyone, do you know what I mean?\",\"start\":4558210,\"end\":4560860,\"confidence\":0.6474939600000000350377149516134522855281829833984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You don't need to.\",\"start\":4561310,\"end\":4562290,\"confidence\":0.65854299999999998949107293810811825096607208251953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I know it's your business.\",\"start\":4562290,\"end\":4564180,\"confidence\":0.69444453999999999904702008279855363070964813232421875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I don't tell anybody anything, and that's why I'd love to have been able to speak to people now, but now you can Well, I appreciate your bravery speaking to me about it.\",\"start\":4564450,\"end\":4575585,\"confidence\":0.629705799999999982219378580339252948760986328125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"It helps and it means a lot that you've trusted me with it.\",\"start\":4576927,\"end\":4580017,\"confidence\":0.951118099999999966343011692515574395656585693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Have you ever been diagnosed with any relevant health conditions or taken any medication?\",\"start\":4582550,\"end\":4586781,\"confidence\":0.79324399999999994914645640164962969720363616943359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I take medication just now.\",\"start\":4587992,\"end\":4589220,\"confidence\":0.8574751000000000455969484391971491277217864990234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, what medication is that?\",\"start\":4590157,\"end\":4591388,\"confidence\":0.74724800000000002331290716028888709843158721923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Amitriptyline.\",\"start\":4592762,\"end\":4593318,\"confidence\":0.6409008000000000482287987324525602161884307861328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And is that your sleeping tablets?\",\"start\":4596998,\"end\":4598380,\"confidence\":0.800882459999999962718675305950455367565155029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, that's sleeping tablets to help your mouth.\",\"start\":4599258,\"end\":4601274,\"confidence\":0.60298467000000000037829295251867733895778656005859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":4602929,\"end\":4603172,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Any other medications, or is it just the amitriptyline and the sleeping tablets?\",\"start\":4604048,\"end\":4607371,\"confidence\":0.84498430000000002149107558579999022185802459716796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Quite a few.\",\"start\":4607938,\"end\":4608425,\"confidence\":0.74600750000000004558131649901042692363262176513671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Some of Aston.\",\"start\":4609960,\"end\":4610610,\"confidence\":0.68693554000000001114045744543545879423618316650390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":4614044,\"end\":4614304,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then there's Cocodamol.\",\"start\":4615345,\"end\":4616436,\"confidence\":0.733234350000000034697222872637212276458740234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4619708,\"end\":4619965,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I used to take that.\",\"start\":4624558,\"end\":4625441,\"confidence\":0.753194029999999958846501613152213394641876220703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And my Loxican.\",\"start\":4627206,\"end\":4628765,\"confidence\":0.69698906000000004912209305985015816986560821533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, I'll just leave them in there for now.\",\"start\":4634489,\"end\":4637981,\"confidence\":0.79570339999999994962109894913737662136554718017578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm sure we'll have on your GP records all of your medicines.\",\"start\":4638127,\"end\":4641635,\"confidence\":0.8514381600000000549499645785544998943805694580078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4644183,\"end\":4644523,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Are you receiving support now?\",\"start\":4644733,\"end\":4646349,\"confidence\":0.8912561500000000247467824010527692735195159912109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":4647496,\"end\":4647722,\"confidence\":0.49361873000000000555331780560663901269435882568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":4648692,\"end\":4648773,\"confidence\":0.49361873000000000555331780560663901269435882568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":4649240,\"end\":4649497,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there any sibling, relative, friend, partner, or professional who you would like to provide a supporting statement for your claim?\",\"start\":4651655,\"end\":4659777,\"confidence\":0.91477953999999994660896618370315991342067718505859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, I don't.\",\"start\":4660860,\"end\":4661604,\"confidence\":0.561901329999999976649860400357283651828765869140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've not told anybody.\",\"start\":4661669,\"end\":4662525,\"confidence\":0.7464169000000000497863084092386998236179351806640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've not said to anybody about it.\",\"start\":4662638,\"end\":4663851,\"confidence\":0.74899050000000000348876483258209191262722015380859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, okay.\",\"start\":4664158,\"end\":4664820,\"confidence\":0.55090344000000002200323478973587043583393096923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I spoke to the advice, they kinda said if you've not spoke to anybody, first thing I'll ask is kinda especially your boss.\",\"start\":4665855,\"end\":4673452,\"confidence\":0.66133169999999996679918012887355871498584747314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I'm going to ask you the last couple of questions now, so we are close to the end.\",\"start\":4674126,\"end\":4679345,\"confidence\":0.80610020000000004447571200216771103441715240478515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So why are you applying to the Scottish Redress Scheme, and what would you like to come from telling your storey to the Scottish Government about what you went through?\",\"start\":4679907,\"end\":4687325,\"confidence\":0.8004405500000000284188672594609670341014862060546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'd like them to deal with what happened back in the past and actually accept responsibility for no doing enough to help young people in care.\",\"start\":4688674,\"end\":4697457,\"confidence\":0.5426522499999999471498313141637481749057769775390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Never really done nothing to help people in care homes back in the day.\",\"start\":4699950,\"end\":4703750,\"confidence\":0.749033199999999954599161355872638523578643798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think there should have been something there, but they didn't do that here at the care homes in Baroda, did they?\",\"start\":4710300,\"end\":4714320,\"confidence\":0.5675260399999999538778183705289848148822784423828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4714320,\"end\":4715720,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what would you like to come from, like, telling your storey?\",\"start\":4715720,\"end\":4718660,\"confidence\":0.88479202999999995160607113575679250061511993408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Like, where\\u2014 what do you want people to know from telling your storey?\",\"start\":4718660,\"end\":4722360,\"confidence\":0.75346290000000004649649554266943596303462982177734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I want them to know what happened back in the day, and I don't want people just to ignore what happened back in the day, because a lot of people just ignore it.\",\"start\":4723420,\"end\":4729380,\"confidence\":0.51155673999999995427145904614008031785488128662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Go, 'It happened back in the day, but it's the past.' It's not the past.\",\"start\":4729700,\"end\":4733630,\"confidence\":0.64237219999999994879402720471262000501155853271484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It's not the past for people that suffered it.\",\"start\":4733630,\"end\":4735720,\"confidence\":0.656195340000000015834302757866680622100830078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, absolutely.\",\"start\":4735750,\"end\":4736690,\"confidence\":0.5014298999999999839616293684230186045169830322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's actually\\u2014 it's in the future.\",\"start\":4736690,\"end\":4738190,\"confidence\":0.71013457000000002050654757113079540431499481201171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It's still in their heads, and it's still in\\u2014 I know a few people in homes that have been homes that committed suicide through all this and all that.\",\"start\":4738190,\"end\":4744790,\"confidence\":0.82283640000000002334701321160537190735340118408203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yeah, that's actually\\u2014 I don't understand why people say, 'Oh, that was years ago, just ignore it,' and all that.\",\"start\":4744790,\"end\":4750510,\"confidence\":0.77789253000000002646885377544094808399677276611328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's just\\u2014 it's not something you can ignore.\",\"start\":4750560,\"end\":4752240,\"confidence\":0.58780149999999997678656882271752692759037017822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":4752310,\"end\":4752760,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's there on some people's memories, that's what it is.\",\"start\":4755150,\"end\":4758040,\"confidence\":0.7723240000000000105018216345342807471752166748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4759972,\"end\":4762961,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what would acknowledgement mean to you?\",\"start\":4766223,\"end\":4767846,\"confidence\":0.78145739999999996872048768636886961758136749267578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So what would the Scottish government acknowledging what you went through mean to you?\",\"start\":4767990,\"end\":4771475,\"confidence\":0.788876530000000020237393982824869453907012939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It'd mean a lot if you get an apology off them and admitted that the care homes back in the day, when they should have been, it shouldn't have been happening.\",\"start\":4772784,\"end\":4781241,\"confidence\":0.4795141499999999723513610661029815673828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"There should have been rules, there should have been people checking up in care homes they should have been hanged down the tear holes back in the day.\",\"start\":4781339,\"end\":4786850,\"confidence\":0.6645934000000000008157030606525950133800506591796875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I'm glad it should have happened back in the day.\",\"start\":4787210,\"end\":4789150,\"confidence\":0.851794799999999963091568133677355945110321044921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, see, they should have been monitored more closely.\",\"start\":4789990,\"end\":4793080,\"confidence\":0.514656360000000034915501601062715053558349609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I just want the Scottish government to take responsibility, but I think when I'm bringing out the red vest map, they're taking some kind of responsibility, but they're not taking it all.\",\"start\":4793610,\"end\":4804130,\"confidence\":0.546820700000000048390802476205863058567047119140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They're just saying, we'll give you compensation, that's it.\",\"start\":4804410,\"end\":4807870,\"confidence\":0.791661139999999985406020641676150262355804443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, and it's and we'll get an apology.\",\"start\":4807870,\"end\":4810472,\"confidence\":0.690280739999999948253162074252031743526458740234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't think that's enough.\",\"start\":4810637,\"end\":4811515,\"confidence\":0.8111433999999999588936816508066840469837188720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I actually think they should have done something back then.\",\"start\":4813700,\"end\":4816811,\"confidence\":0.73507595000000003349072130731656216084957122802734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It's just politicians and governments, they just\\u2014 they don't care about the public.\",\"start\":4818428,\"end\":4822868,\"confidence\":0.92139610000000005118891976962913759052753448486328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They never have.\",\"start\":4823355,\"end\":4823746,\"confidence\":0.47663504000000000981884795692167244851589202880859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4825840,\"end\":4826114,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything else that you would like Redress Scotland to understand about what happened or the harm that you lived with?\",\"start\":4836523,\"end\":4842199,\"confidence\":0.65125686000000004849397328143822960555553436279296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'd like them to understand what happened, completely.\",\"start\":4843486,\"end\":4845451,\"confidence\":0.7391919000000000128380861497134901583194732666015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I hope it doesn't happen to other people.\",\"start\":4845821,\"end\":4848334,\"confidence\":0.580760900000000024334667614311911165714263916015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It's running behind me, it's mentally invasive, it just stays with you, it just doesn't go away.\",\"start\":4848559,\"end\":4854290,\"confidence\":0.515154499999999959669594318256713449954986572265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I think that's why they brought Redress up, because the Scottish government knew it was wrong and they brought that up.\",\"start\":4854917,\"end\":4860401,\"confidence\":0.7496618600000000132155264509492553770542144775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I brought that to you people for conversation.\",\"start\":4860560,\"end\":4862490,\"confidence\":0.85009480000000003929727654394810087978839874267578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't think conversation's enough.\",\"start\":4862880,\"end\":4864470,\"confidence\":0.84194815000000000626556584393256343901157379150390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, it's nowhere near justice.\",\"start\":4865620,\"end\":4868180,\"confidence\":0.75565899999999996961008719154051505029201507568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't think you've got to obey the conversation.\",\"start\":4868300,\"end\":4869220,\"confidence\":0.5238592600000000487625584355555474758148193359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, that's just\\u2014 it might make your life a wee bit happier and make you better and that, but it's not going to bring back your youth and your young and maybe your future and that.\",\"start\":4870200,\"end\":4880720,\"confidence\":0.47945797000000001109043523683794774115085601806640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Your future's basically fucked, if you know what I mean.\",\"start\":4880720,\"end\":4883000,\"confidence\":0.9658896999999999621877577737905085086822509765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, I don't think they understand that.\",\"start\":4883120,\"end\":4886200,\"confidence\":0.7449670999999999931873162495321594178676605224609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think they're just saying we'll give you compensation, that's it.\",\"start\":4887920,\"end\":4890860,\"confidence\":0.7725146400000000301844238492776639759540557861328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We'll give you an apology, that's you.\",\"start\":4890860,\"end\":4892510,\"confidence\":0.65580355999999995209037706445087678730487823486328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That's it, belty, that's you.\",\"start\":4893720,\"end\":4895880,\"confidence\":0.73188679999999994851833662323770113289356231689453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't think that's enough, man.\",\"start\":4895880,\"end\":4897790,\"confidence\":0.86477579999999998339177409434341825544834136962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, I think it should have been dealt with years ago.\",\"start\":4897920,\"end\":4900160,\"confidence\":0.5656484999999999985220711096189916133880615234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think it was 2000, was it 2017?\",\"start\":4900680,\"end\":4903970,\"confidence\":0.89161736000000002544396693338057957589626312255859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, they did this scheme, that should have been years before that.\",\"start\":4904640,\"end\":4910440,\"confidence\":0.492919600000000013295675671542994678020477294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Absolutely.\",\"start\":4910440,\"end\":4911860,\"confidence\":0.465044979999999996689297176999389193952083587646484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And dealt with before that.\",\"start\":4911860,\"end\":4912920,\"confidence\":0.77141154000000000667824906486202962696552276611328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything important that we haven't covered today?\",\"start\":4914095,\"end\":4916305,\"confidence\":0.59380555000000001530935378468711860477924346923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I think we've covered quite a lot.\",\"start\":4917322,\"end\":4919403,\"confidence\":0.69589394000000004414374643602059222757816314697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, is there any\\u2014 I've spoken for much of years.\",\"start\":4919645,\"end\":4923156,\"confidence\":0.80824050000000002835776058418559841811656951904296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Well, do you know what, I'm glad that you were able to do so with me.\",\"start\":4924258,\"end\":4926787,\"confidence\":0.93758430000000003712301577252219431102275848388671875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"It's just, it's me, I just make people feel really comfortable.\",\"start\":4926868,\"end\":4929428,\"confidence\":0.805107299999999970196995491278357803821563720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there any wording that you would like to have handled carefully?\",\"start\":4931229,\"end\":4933487,\"confidence\":0.88288759999999999461550714840996079146862030029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":4935214,\"end\":4935295,\"confidence\":0.49361873000000000555331780560663901269435882568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, okay.\",\"start\":4935684,\"end\":4936186,\"confidence\":0.595505830000000013768612916464917361736297607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"How are you feeling?\",\"start\":4937708,\"end\":4938469,\"confidence\":0.8447047500000000042064129956997931003570556640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I could see a lot of phone numbers, but I just couldn't.\",\"start\":4938534,\"end\":4940640,\"confidence\":0.73967992999999998549043311868445016443729400634765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You should not.\",\"start\":4941469,\"end\":4941985,\"confidence\":0.69164440000000004804547870662645436823368072509765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Tell them you've changed your mind.\",\"start\":4943502,\"end\":4944567,\"confidence\":0.6970832000000000139294797918410040438175201416015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm not really a hater.\",\"start\":4945212,\"end\":4946939,\"confidence\":0.72293996999999998731567529830499552190303802490234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't like swearing much.\",\"start\":4948338,\"end\":4949359,\"confidence\":0.9237919999999999465245537066948600113391876220703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm not a big swearer.\",\"start\":4949538,\"end\":4950397,\"confidence\":0.55867666000000004711267820312059484422206878662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, only when necessary, eh?\",\"start\":4950445,\"end\":4953606,\"confidence\":0.73006033999999997430307985268882475793361663818359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I know, Celtic's playing tonight.\",\"start\":4954384,\"end\":4956670,\"confidence\":0.76760507000000000044082071326556615531444549560546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You've just signed that Alex Oxlade-Chamberlain, haven't you?\",\"start\":4958588,\"end\":4961831,\"confidence\":0.7738218999999999514471937800408340990543365478515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He's been there for the last year.\",\"start\":4962702,\"end\":4963590,\"confidence\":0.797432600000000046946979637141339480876922607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He's been there over a year now.\",\"start\":4963703,\"end\":4964735,\"confidence\":0.7360200999999999549316953562083654105663299560546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I thought it was only a couple of months.\",\"start\":4965445,\"end\":4966574,\"confidence\":0.62370409999999998351682961583719588816165924072265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"That's how far behind I am.\",\"start\":4966970,\"end\":4968605,\"confidence\":0.78853183999999998388119593073497526347637176513671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He signed last\\u2014 when did he sign?\",\"start\":4969310,\"end\":4971474,\"confidence\":0.912321570000000026112729756277985870838165283203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know, just now?\",\"start\":4971811,\"end\":4972853,\"confidence\":0.6994884999999999575237552562612108886241912841796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"August?\",\"start\":4973077,\"end\":4973318,\"confidence\":0.82873154000000004426595978657132945954799652099609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Oh, was it?\",\"start\":4973815,\"end\":4974215,\"confidence\":0.7819430000000000546833689440973103046417236328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Oh God.\",\"start\":4974873,\"end\":4975546,\"confidence\":0.48049986000000000085918827608111314475536346435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He signed in January.\",\"start\":4975899,\"end\":4976780,\"confidence\":0.88676319999999997367723381103132851421833038330078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Ah.\",\"start\":4977726,\"end\":4977774,\"confidence\":0.57085390000000002519442432458163239061832427978515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"A year's deal.\",\"start\":4979249,\"end\":4979842,\"confidence\":0.67215020000000003097540002272580750286579132080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"A year's deal.\",\"start\":4980051,\"end\":4981686,\"confidence\":0.67215020000000003097540002272580750286579132080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They just give him a new year's contract.\",\"start\":4981750,\"end\":4983578,\"confidence\":0.80980949999999995991828427577274851500988006591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was it?\",\"start\":4984555,\"end\":4984764,\"confidence\":0.8071844999999999714646037318743765354156494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, you won the last cup, didn't you?\",\"start\":4985341,\"end\":4987040,\"confidence\":0.6766310300000000221842810788075439631938934326171875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I won the last one, won the weekend off.\",\"start\":4988227,\"end\":4990567,\"confidence\":0.832937400000000049971049520536325871944427490234375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"You're doing pretty well for the start of this season.\",\"start\":4990711,\"end\":4992699,\"confidence\":0.95811279999999998668869238827028311789035797119140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Not so much.\",\"start\":4993983,\"end\":4995357,\"confidence\":0.50780890000000000750191020415513776242733001708984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's a good point.\",\"start\":4996634,\"end\":4998363,\"confidence\":0.921371759999999984103169481386430561542510986328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I like the football.\",\"start\":4999462,\"end\":5000367,\"confidence\":0.4774766599999999971970510159735567867755889892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I try and keep up with a bit of it.\",\"start\":5000464,\"end\":5001740,\"confidence\":0.7733477399999999502000491702347062528133392333984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"My favourite player years ago when I was young was Alan Shearer.\",\"start\":5003240,\"end\":5005708,\"confidence\":0.91194856000000001916561132020433433353900909423828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I liked him.\",\"start\":5006079,\"end\":5006418,\"confidence\":0.78874929999999998653237298640306107699871063232421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm from Newcastle.\",\"start\":5006967,\"end\":5007806,\"confidence\":0.86619740000000000623714413450215943157672882080078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I loved Shearer.\",\"start\":5009132,\"end\":5009958,\"confidence\":0.96196910000000002138875743185053579509258270263671875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Shearer was brilliant.\",\"start\":5010272,\"end\":5010883,\"confidence\":0.7783362000000000335830918629653751850128173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He played with Chris Sutton at Blackburn.\",\"start\":5012280,\"end\":5013948,\"confidence\":0.91362244000000003563144446161459200084209442138671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He was\\u2014 Yeah, he did.\",\"start\":5014012,\"end\":5015535,\"confidence\":0.7553323499999999857124066693359054625034332275390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Chris Sutton played for Celtic, sure.\",\"start\":5016441,\"end\":5017737,\"confidence\":0.86844989999999999685798002246883697807788848876953125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, Shearer was good.\",\"start\":5018647,\"end\":5019887,\"confidence\":0.89457949999999997192645651011844165623188018798828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I liked them, Shola Myobi.\",\"start\":5020918,\"end\":5023414,\"confidence\":0.9155708000000000179596781890722922980785369873046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"He was good.\",\"start\":5025008,\"end\":5025443,\"confidence\":0.93175065999999995280944631304009817540645599365234375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"He was good, yeah.\",\"start\":5025588,\"end\":5026747,\"confidence\":0.92587549999999996241939470564830116927623748779296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"One of the best players with Newcastle I've seen ever was Faustino Asprilla.\",\"start\":5026957,\"end\":5031472,\"confidence\":0.9728672499999999612185774822137318551540374755859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes, yeah.\",\"start\":5031876,\"end\":5033150,\"confidence\":0.55062336000000000613141537542105652391910552978515625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Him and Genoa were brilliant.\",\"start\":5033570,\"end\":5035248,\"confidence\":0.90242933999999996874663565904484130442142486572265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, yeah.\",\"start\":5035667,\"end\":5036796,\"confidence\":0.493536350000000012538947657958487980067729949951171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I mean, I think they were\\u2014 we have had some good teams, but this, this, I think this season is going to be a struggle.\",\"start\":5036942,\"end\":5041595,\"confidence\":0.5674962999999999535560846197768114507198333740234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I know, that's why I'm a bit gutted.\",\"start\":5045696,\"end\":5047234,\"confidence\":0.8350395600000000140283873406588099896907806396484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm not clutching on straws to this season, I'll tell you that.\",\"start\":5047298,\"end\":5050439,\"confidence\":0.67605389999999998540403112201602198183536529541015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Sold Tonali, sold Guevara, sold Isaac last year, sold Gobert to Barcelona.\",\"start\":5051160,\"end\":5058003,\"confidence\":0.8375510999999999928178340269369073212146759033203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I know, sold about 300+ million pounds worth of players.\",\"start\":5058436,\"end\":5061657,\"confidence\":0.6613533000000000328100213664583861827850341796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, and haven't even bought anyone proper yet.\",\"start\":5061881,\"end\":5063836,\"confidence\":0.491435400000000022213697548068012110888957977294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I know.\",\"start\":5064605,\"end\":5064717,\"confidence\":0.5131721000000000199037231141119264066219329833984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I've bought someone actually, bought someone from Benfica.\",\"start\":5065022,\"end\":5067746,\"confidence\":0.87645309999999998495923136943019926548004150390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Ah, a right-back.\",\"start\":5068612,\"end\":5069349,\"confidence\":0.79877469999999994865191865756059996783733367919921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":5069829,\"end\":5070551,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The guys that own Newcastle are richer than Man City.\",\"start\":5071272,\"end\":5073662,\"confidence\":0.59587497000000000380026676793931983411312103271484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Can't spend it though, can we?\",\"start\":5074480,\"end\":5075618,\"confidence\":0.55714357000000003239392754039727151393890380859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I know.\",\"start\":5076468,\"end\":5076709,\"confidence\":0.5131721000000000199037231141119264066219329833984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It's all this financial fair play, but it's not fair, is it?\",\"start\":5076821,\"end\":5079468,\"confidence\":0.80535860000000003555697958290693350136280059814453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Well, if we just sell a few of our players, I think we'd be able to spend that.\",\"start\":5080238,\"end\":5084119,\"confidence\":0.80890994999999998871231809971504844725131988525390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, you'd like to think so, wouldn't you?\",\"start\":5084247,\"end\":5085803,\"confidence\":0.70009209999999999496367308893240988254547119140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But apparently not.\",\"start\":5085851,\"end\":5086653,\"confidence\":0.5881016999999999494974645131151191890239715576171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So we'll see how this season goes.\",\"start\":5086750,\"end\":5088626,\"confidence\":0.80140350000000004637712436306173913180828094482421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It might be that I ring you in a few months to tell you Redress's decision and we're relegated already.\",\"start\":5088674,\"end\":5093775,\"confidence\":0.82689550000000000551381162949837744235992431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, God.\",\"start\":5093983,\"end\":5094464,\"confidence\":0.475066959999999982589002911481657065451145172119140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Patrick, how are you feeling after discussing all of this?\",\"start\":5094897,\"end\":5099853,\"confidence\":0.84099025000000005025668770031188614666461944580078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Aye, aye, I think it'll go.\",\"start\":5100687,\"end\":5103572,\"confidence\":0.60110300000000005393729907154920510947704315185546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, and do you feel safe to be ending the call with me?\",\"start\":5104533,\"end\":5107995,\"confidence\":0.81186340000000001282387529499828815460205078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes, aye, it's better.\",\"start\":5108941,\"end\":5109983,\"confidence\":0.8626413299999999839684505786863155663013458251953125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Couldn't wait to speak to you.\",\"start\":5110544,\"end\":5112659,\"confidence\":0.9557338399999999456468913194839842617511749267578125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I'm glad.\",\"start\":5112787,\"end\":5113348,\"confidence\":0.95931332999999996413720282362191937863826751708984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there someone you can contact for support if you need any support?\",\"start\":5113861,\"end\":5117035,\"confidence\":0.88236546999999998508457110801828093826770782470703125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I've got a good pal, he's back in Mother Russia, he comes in quite a lot.\",\"start\":5118076,\"end\":5122275,\"confidence\":0.8904644999999999921413973424932919442653656005859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Oh, that's good, I'm glad.\",\"start\":5122644,\"end\":5123942,\"confidence\":0.98490580000000005345128784028929658234119415283203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I'm now going to quickly explain the next steps to you just so that you have a rough idea.\",\"start\":5124135,\"end\":5130193,\"confidence\":0.81478565999999996716240957539412193000316619873046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So after this call, I'm going to go away and I'm going to neaten up because I've taken it down as notes.\",\"start\":5130817,\"end\":5134775,\"confidence\":0.78561150000000001814015604395535774528980255126953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm going to write it into a full statement.\",\"start\":5134839,\"end\":5136617,\"confidence\":0.83896409999999999040909415271016769111156463623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Once that's done, it'll be emailed over to you, so you'll get your statement and you'll get a payment authority letter, and it's just so you can read through it, make sure you're happy with it.\",\"start\":5137483,\"end\":5147688,\"confidence\":0.65409159999999999524078475587884895503520965576171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You'll sign the statement and the payment authority letter, and that'll get sent back to us.\",\"start\":5148281,\"end\":5153488,\"confidence\":0.91891460000000002583675495770876295864582061767578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"We'll then send it off to Redress, and you'll have to do an identification verification So it's literally a 20-second WhatsApp video call where our head solicitor and my manager joins the call with you, and you'll hold your ID up to your face and they'll say yep, and then it's done.\",\"start\":5153729,\"end\":5171502,\"confidence\":0.843728000000000033509195418446324765682220458984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Okay, it's really, really quick, it's in like 20 seconds and then it's done.\",\"start\":5172015,\"end\":5177015,\"confidence\":0.805113729999999971909119267365895211696624755859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, we don't really hang about with it.\",\"start\":5177064,\"end\":5178666,\"confidence\":0.72838469999999999604511913275928236544132232666015625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No problem.\",\"start\":5179468,\"end\":5179868,\"confidence\":0.64868289999999995121271467724000103771686553955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Are you happy with how the next steps have been explained?\",\"start\":5180109,\"end\":5182193,\"confidence\":0.85840879999999997185256006559939123690128326416015625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":5183058,\"end\":5183315,\"confidence\":0.46103897999999998713605009470484219491481781005859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Perfect.\",\"start\":5183876,\"end\":5184372,\"confidence\":0.76724190000000003220037569917622022330760955810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, that is your witness statement complete, Patrick.\",\"start\":5184437,\"end\":5187145,\"confidence\":0.86527889999999996195612084193271584808826446533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I will, like I said, go away, write this up, and I will contact you when it is ready for you to read through and sign, okay?\",\"start\":5188270,\"end\":5195149,\"confidence\":0.85792893000000003400629111638409085571765899658203125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's brilliant, thanks, you're welcome.\",\"start\":5195921,\"end\":5196917,\"confidence\":0.988928299999999982361487127491272985935211181640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Alright, thank you very much for your time and thank you for trusting me to open up to me, okay?\",\"start\":5196966,\"end\":5200984,\"confidence\":0.96564039999999995433910271458444185554981231689453125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No problem, enjoy your day.\",\"start\":5201563,\"end\":5202527,\"confidence\":0.9639506300000000305061576000298373401165008544921875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"You enjoy the rest of your day too, Patrick.\",\"start\":5202816,\"end\":5204376,\"confidence\":0.927699300000000004473577064345590770244598388671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'll speak to you soon.\",\"start\":5204440,\"end\":5205260,\"confidence\":0.8067446400000000128471810967312194406986236572265625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Thank you, bye-bye.\",\"start\":5205886,\"end\":5206610,\"confidence\":0.6264621999999999690800223106634803116321563720703125},{\"sentiment\":\"NEUTRAL\",\"text\":\"Bye.\",\"start\":5206770,\"end\":5207028,\"confidence\":0.513744949999999978018649926525540649890899658203125,\"speaker\":null}], `error` = ?, `synapse_transcripts`.`updated_at` = 2026-08-18 15:30:54 where `recording_id` = 4182) at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('update `synapse...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(597): Illuminate\\Database\\Connection->run('update `synapse...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(549): Illuminate\\Database\\Connection->affectingStatement('update `synapse...', Array)
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4234): Illuminate\\Database\\Connection->update('update `synapse...', Array)
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1266): Illuminate\\Database\\Query\\Builder->update(Object(Illuminate\\Support\\Collection))
#5 /home/fintrixorcouk/public_html/ha/app/Jobs/Synapse/CheckTranscriptionStatusJob.php(63): Illuminate\\Database\\Eloquent\\Builder->update(Array)
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): App\\Jobs\\Synapse\\CheckTranscriptionStatusJob->handle()
#7 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#8 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#9 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(129): Illuminate\\Container\\Container->call(Array)
#12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Bus\\Dispatcher->{closure:Illuminate\\Bus\\Dispatcher::dispatchNow():126}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(133): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(136): Illuminate\\Bus\\Dispatcher->dispatchNow(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob), false)
#16 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Queue\\CallQueuedHandler->{closure:Illuminate\\Queue\\CallQueuedHandler::dispatchThroughMiddleware():129}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#17 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#18 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(129): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(70): Illuminate\\Queue\\CallQueuedHandler->dispatchThroughMiddleware(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#20 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Jobs/Job.php(102): Illuminate\\Queue\\CallQueuedHandler->call(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Array)
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(504): Illuminate\\Queue\\Jobs\\Job->fire()
#22 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(454): Illuminate\\Queue\\Worker->process('database', Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(Illuminate\\Queue\\WorkerOptions))
#23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(212): Illuminate\\Queue\\Worker->runJob(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), 'database', Object(Illuminate\\Queue\\WorkerOptions))
#24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(149): Illuminate\\Queue\\Worker->daemon('database', 'default', Object(Illuminate\\Queue\\WorkerOptions))
#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(132): Illuminate\\Queue\\Console\\WorkCommand->runWorker('database', 'default')
#26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): Illuminate\\Queue\\Console\\WorkCommand->handle()
#27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#29 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#31 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(211): Illuminate\\Container\\Container->call(Array)
#32 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Command/Command.php(341): Illuminate\\Console\\Command->execute(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(180): Symfony\\Component\\Console\\Command\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#34 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(1117): Illuminate\\Console\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#35 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(356): Symfony\\Component\\Console\\Application->doRunCommand(Object(Illuminate\\Queue\\Console\\WorkCommand), Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#36 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(195): Symfony\\Component\\Console\\Application->doRun(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Console/Kernel.php(198): Symfony\\Component\\Console\\Application->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#38 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1235): Illuminate\\Foundation\\Console\\Kernel->handle(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#39 /home/fintrixorcouk/public_html/ha/artisan(16): Illuminate\\Foundation\\Application->handleCommand(Object(Symfony\\Component\\Console\\Input\\ArgvInput))
#40 {main}

[previous exception] [object] (PDOException(code: 22001): SQLSTATE[22001]: String data, right truncated: 1406 Data too long for column 'raw_transcript' at row 1 at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php:609)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(609): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\Connection->{closure:Illuminate\\Database\\Connection::affectingStatement():597}('update `synapse...', Array)
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('update `synapse...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(597): Illuminate\\Database\\Connection->run('update `synapse...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(549): Illuminate\\Database\\Connection->affectingStatement('update `synapse...', Array)
#5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4234): Illuminate\\Database\\Connection->update('update `synapse...', Array)
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1266): Illuminate\\Database\\Query\\Builder->update(Object(Illuminate\\Support\\Collection))
#7 /home/fintrixorcouk/public_html/ha/app/Jobs/Synapse/CheckTranscriptionStatusJob.php(63): Illuminate\\Database\\Eloquent\\Builder->update(Array)
#8 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): App\\Jobs\\Synapse\\CheckTranscriptionStatusJob->handle()
#9 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(129): Illuminate\\Container\\Container->call(Array)
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Bus\\Dispatcher->{closure:Illuminate\\Bus\\Dispatcher::dispatchNow():126}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#16 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(133): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#17 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(136): Illuminate\\Bus\\Dispatcher->dispatchNow(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob), false)
#18 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Queue\\CallQueuedHandler->{closure:Illuminate\\Queue\\CallQueuedHandler::dispatchThroughMiddleware():129}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#20 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(129): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(70): Illuminate\\Queue\\CallQueuedHandler->dispatchThroughMiddleware(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#22 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Jobs/Job.php(102): Illuminate\\Queue\\CallQueuedHandler->call(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Array)
#23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(504): Illuminate\\Queue\\Jobs\\Job->fire()
#24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(454): Illuminate\\Queue\\Worker->process('database', Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(Illuminate\\Queue\\WorkerOptions))
#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(212): Illuminate\\Queue\\Worker->runJob(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), 'database', Object(Illuminate\\Queue\\WorkerOptions))
#26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(149): Illuminate\\Queue\\Worker->daemon('database', 'default', Object(Illuminate\\Queue\\WorkerOptions))
#27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(132): Illuminate\\Queue\\Console\\WorkCommand->runWorker('database', 'default')
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): Illuminate\\Queue\\Console\\WorkCommand->handle()
#29 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#31 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(211): Illuminate\\Container\\Container->call(Array)
#34 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Command/Command.php(341): Illuminate\\Console\\Command->execute(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(180): Symfony\\Component\\Console\\Command\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#36 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(1117): Illuminate\\Console\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#37 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(356): Symfony\\Component\\Console\\Application->doRunCommand(Object(Illuminate\\Queue\\Console\\WorkCommand), Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#38 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(195): Symfony\\Component\\Console\\Application->doRun(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#39 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Console/Kernel.php(198): Symfony\\Component\\Console\\Application->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#40 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1235): Illuminate\\Foundation\\Console\\Kernel->handle(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#41 /home/fintrixorcouk/public_html/ha/artisan(16): Illuminate\\Foundation\\Application->handleCommand(Object(Symfony\\Component\\Console\\Input\\ArgvInput))
#42 {main}
"} 
[2026-08-18 15:30:58] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 15:31:12] production.DEBUG: CheckTranscriptionStatusJob: recording 4182 → AssemblyAI status=completed (check #0)  
[2026-08-18 15:31:12] production.ERROR: SQLSTATE[22001]: String data, right truncated: 1406 Data too long for column 'raw_transcript' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_ha, SQL: update `synapse_transcripts` set `status` = completed, `raw_transcript` = [A 00:02]: Hi there, can I speak to Patrick Bishop? Hi Patrick, it's Leah calling from MMA Legal to do your witness statement. Is now still a good time for you?
[B 00:11]: Yes, it was.
[A 00:12]: Perfect. Before I start, I do just have to let you know that call is recorded for training and monitoring purposes, and for data protection, could you confirm your date of birth and your postcode for me please?
[B 00:25]: 10th of August 1993, postcode PSD1NH.
[A 00:28]: Amazing, thank you very much. So just before I get into the actual witness statement itself, I'm just going to ask you a couple of questions just so I know that we can still continue. Let me just get them up. Have you previously made any civil claim, criminal injuries claim, redress application, complaint, police report, inquiry statement, or claim to another scheme about any abuse received in care?
[B 00:55]: No.
[A 00:56]: No. Have you ever received any payment, apology, settlement, or decision? No. No. Okay, no worries at all. And are you comfortable and happy to continue today?
[B 01:14]: Yes, that's all.
[A 01:16]: Yeah. Do you need anyone with you or any other adjustments?
[B 01:21]: No, actually, no. I just like doing things myself.
[A 01:24]: Okay, fair enough. Do you understand that the purpose of the statement is to be sent to redress and agree that it can be used for your redress application and any supporting evidence?
[B 01:35]: Yes, I know that.
[A 01:36]: Perfect. I've created a bit of a chronology of care, so a bit of a timeline of your care settings. I would like to go through that with you first just to ensure that I'm not missing any, okay? Okay, so in 1992 I have Griff Children's Home.
[B 01:57]: Great, that's good.
[A 01:58]: Greif, sorry, that's my, that's my bad. I've got Greif Children's Home. I'm not very good at the pronunciation part. And then in 1994 I've got a Beach Avenue.
[B 02:11]: Beach Avenue was before Greif.
[A 02:14]: Before Greif, yes. Okay, um, you just bear with me. Okay, so from the care records that we've received, it only states that Greif was the first one. So are you saying that there was Beech before Greif?
[B 02:54]: No, I just can't remember, but I'm sure Beech Avenue was before Greif. But my granny died when she died, 1991, '92, so it might be right then. Okay, that's what I meant to hear.
[A 03:12]: Um, I mean, the, the records that we have do show— so it was Grieve Children's Home in 1992.
[B 03:20]: Yes.
[A 03:21]: And then returned back to your mother.
[B 03:25]: Yes.
[A 03:25]: And then back into care in April 1994, and that was into Beech Avenue.
[B 03:32]: Right. Yes, that might be right. Yes.
[A 03:34]: Okay, no problem. And I've then got, after Beach Avenue, I've got Newfield Resource Centre.
[B 03:41]: Yes, that's right.
[A 03:42]: Yes, in the Campsie unit.
[B 03:45]: Yes, that's Campsie. And so if I was in— that's in Johnstone.
[A 03:51]: Yes, I've then got Balrossie.
[B 03:54]: Yes, that's Balrossie Boys' Home, but end up— they call it Rossie Home now because it's shut.
[A 04:01]: Yes, I've then got Kibble.
[B 04:03]: Yes, that's it. I've been great. I've just messed up.
[A 04:06]: No, that's okay, don't worry. I just wanted to clarify before we continued. I would hate for us to get halfway down and then, uh, missing something.
[B 04:14]: I think quite a few, so like 5 or something.
[A 04:18]: It looks like 1, 2— yeah, it looks like 5. And then after Kibble, you were released, uh, to relatives or friends?
[B 04:29]: Yes, I stayed with my gran for a couple of months and then I got my own house.
[A 04:32]: Okay, perfect. Well, if that's all correct, then let's crack on.
[B 04:36]: Okay.
[A 04:38]: I know you'll have to excuse any of my pronunciations. I'm not the best at this.
[B 04:43]: Some things I can't pronounce.
[A 04:47]: It's that most of it is like the towns and the city names.
[B 04:51]: I'm like One of them's in Culmacolm, one of them's in Johnstone, one of them's in Bridgerweir, one of them's in Paisley, and one of them's in Hunterhall, that's in Paisley.
[A 05:02]: Yeah, well, I spent the first couple of months doing this job calling Renfrewshire, Roofrenshire. I think there was a few times I said North Ayrshire was North Asia, so, you know, we've got there now though. Okay, so I just want to let you know that you are in complete control of this meeting. You can take a break, skip a question, or ask me to reword anything. Please note that some questions can be upsetting because they do concern your care in time and its impact, okay?
[B 05:39]: Yes, I know.
[A 05:40]: So where did you grow up and who did you live with before you went into care?
[B 05:45]: I lived with my mum before I moved here. I lived with my gran, and eventually she died. I was always with my mum on and off, and then I was with my gran on and off. I was kind of, I wasn't really in an actual setting, if you know what I mean.
[A 06:02]: Yeah, just a house or a flat?
[B 06:04]: Yeah, they were flats, aye.
[A 06:06]: Flats, yeah.
[B 06:08]: Yes.
[A 06:08]: And did you have your own bedroom?
[B 06:11]: No.
[A 06:12]: Shared?
[B 06:13]: Yes.
[A 06:14]: Okay. What was the food like at home? You know, just, was it nice home-cooked meals?
[B 06:19]: No, it's kinda just my mom and that. My mom was an alcoholic, all that, so never had anything like that. So there was like sex, so no, there's nothing to eat.
[A 06:30]: Okay. And you've got— did you say this, there were 6 of you, so there was 5 siblings?
[B 06:35]: Yes, 5.
[A 06:36]: And can I ask how many brothers and how many sisters?
[B 06:40]: There's 3 brothers, 3 sisters, and me, so 7.
[A 06:46]: Okay, and there was 7 of you all together?
[B 06:50]: Yes, and we stayed in the apartment.
[A 06:53]: Okay, and who did you share the bedroom with?
[B 06:56]: Me and my brothers and I.
[A 06:59]: Okay, are you the youngest or the middle? Middle. Middle. Okay, what about school? Did you still go to school before you went into care?
[B 07:15]: I was in primary school, I was in St. Fergus, but I was hardly there. Didn't go well, no. So it was basically your mum's fate on that one, just basically. My mum was an alcoholic, mum was always in and out of jail.
[A 07:29]: Okay, that was that your father. All right, if I do go silent at any moment, it is just so I can type up these notes, okay?
[B 07:40]: That's fine.
[A 07:41]: Uh, no problem.
[B 07:43]: I didn't get high school, didn't I?
[A 07:46]: You didn't go into high school?
[B 07:48]: No, I didn't get high school.
[A 07:50]: Okay. Um, how did you come to enter into the care system?
[B 07:59]: My gran died when I was— she died when I was 10, and my mum was— she was an alcoholic. And I think my mum ended up putting us into care because my gran died, but ended up— I was kind of— I wasn't good at school, so I was going to a boys' home anyway, but me and my brother were in a care with her, so Right, okay.
[A 08:23]: So it was your mum who made the decision. Were you ever told why you were put into care?
[B 08:27]: My mum always came down. She was an alcoholic, so basically put into care because of that, because she never did any visiting much. I always stayed with my aunt and gran, and she was always throwing us out and things like that.
[A 08:37]: Right, so you weren't told, but you kind of knew?
[B 08:40]: Yes, aye. Okay. We were told the day we walked in that we were going into care.
[A 08:44]: Okay. So I know you've got 6 siblings, obviously, besides yourself, so you've got 3 brothers and 3 sisters, and you're the middle child. Were you separated from any of them in care?
[B 08:55]: Yes.
[A 08:56]: How many?
[B 08:57]: From all—
[A 08:58]: —from all of them?
[B 09:00]: Yes, me and my brother Kevin here, we were not eh— be charmed if there was another one that I was separated to but it wasn't the case. We were 10 or something.
[A 09:14]: Okay. And did you say how old were you when you first entered care? Did you say about 10? Kind of taking it over, yes, sorry. Yeah, and how did you feel at the time of first entering care? You know, what were your first thoughts, if you can remember anything?
[B 09:30]: I don't know actually how I felt, because I was quite young, you know what I mean? So sometimes when you're young, you don't tend to think about it. You kind of must feel like brothers and sisters and things like that, but you never really—
[A 09:41]: You never really thought about how you felt?
[B 09:44]: Nah, it's kind of when you're that young, you don't really think about it. No, I'm just so sad because my gran died, and if she didn't die, I don't think I'd be around here, to be honest with you.
[A 10:00]: Oh, bless. Were you very close with your gran?
[B 10:04]: I was very close to her. She was kind of— she was always there when she had cancer, so she passed away. So kind of, that was That's from my wee staffies cottoning up.
[A 10:17]: Bless you. Is there anything important about your childhood health, any learning needs, any vulnerability that should be recorded for redress?
[B 10:27]: No, I had ADHD when I was young.
[A 10:32]: Okay, I'll jot that down. Okay, so I'm now going to move on to the next section, and what I'm going to do in this section is I'm going to ask you a multitude of questions but for each care setting one by one, okay? Yes. So I know that there'll be some things that pop up where you're like, oh, that happened in that one as well, but I need to make sure I keep it chronological for when it gets sent to redress, okay? Okay. Perfect. So I'm going to start with Gryfe Children's Home. So from records, I can see that you entered there on the 12th of February 1992. Can I ask what kind of setting it was? So was it a house? Was it like a There was two houses, so there was two houses, different houses. Two houses. And which one were you in? Was there any name? Did it look—
[B 11:21]: No, just, just both of them are called the Grange. There was two different ones. There was a big house and then there was a wee one next to it, a wee cottage.
[A 11:29]: Okay. And which one were you in? The big house?
[B 11:31]: Yes.
[A 11:33]: Okay. And how many floors was it, can you remember? There's only 2 floors.
[B 11:43]: It's quite a long, quite long at the back. I think it's still there, I'm not sure.
[A 11:52]: Potentially. Some of them haven't really shut down, some of them have kind of kept the building but changed what it's used for.
[B 11:58]: I know Paul Rossi shut down, so that's why I got moved, because it's coming under LSD building, so they moved us up.
[A 12:03]: Right, yeah. So what was the ordinary daily life like in Greif?
[B 12:12]: It was kind of, because you're young, it was kind of, I don't know, it was kind of, there wasn't any real set and rigid rules, so you just had to exist there and adapt.
[A 12:20]: Yeah, so what about the actual, so did you have your own bedroom here?
[B 12:25]: In Greif? I don't know, I can't remember. Okay, that's okay. Kinda maybe, I think, but I can't remember the Greif that much because I was that young.
[A 12:33]: That's okay, I'll just— we'll take down what we can remember, and that's absolutely fine. What about toiletries? Can you remember if you were provided with shower gel, toothpaste?
[B 12:45]: No, I don't remember. Don't remember.
[A 12:47]: What about the food? Was the food okay?
[B 12:50]: I don't actually remember what I ate.
[A 12:51]: That's okay, I'm just literally going to list off some things, and if you can't remember, just say no, okay? Okay. What about school? Did you still go to school while in this setting?
[B 13:02]: Yes, when I was in the group, I was still going to Mr Patrick Bishop's for a couple of months.
[A 13:08]: Okay. What about clothing? Did you get provided any clothes there?
[B 13:14]: I don't actually. I can't remember.
[A 13:17]: Sorry about that. That's all right, don't worry. What about contact with family? Did you still see your mum? No. And was that your decision, her decision, or?
[B 13:29]: It was probably her because she was an alcoholic, you know. Okay. I just, you know, that young, I can't even remember anything about that one.
[A 13:36]: Well, I can't remember what I had for breakfast yesterday, so it's all right.
[B 13:40]: And I can.
[A 13:46]: Okay, what about the staff? What were the staff like?
[B 13:51]: Some of them were all right and some of them were just not all right. You always get that in homes. There's always a mixture, there's always ones that's alright, there's always ones that's not alright.
[A 14:00]: Okay, always just a bit of a mixture of, you know, there's always going to be one or two.
[B 14:04]: Mixture, mixture. Mixture of nice people and mixture of assholes, basically. Fair enough.
[A 14:11]: What about the kids, the other children there, were they alright with you? Did you get along?
[B 14:16]: I can't remember, Mr Patrick Bishop. I can't remember any of them. I think I was only in there for a bit. I think it was the last few months I was in there.
[A 14:23]: I think from what I could see Actually, let me just have a little look.
[B 14:28]: Maybe a bit over 6 months, maybe even more than that.
[A 14:30]: From February until August. Oh, well, no, it's a couple of months.
[B 14:35]: Yeah, a couple of months.
[A 14:36]: Yeah. What about any rules? Were there any particular strict rules that you can remember? No, I can't remember that. Any punishments?
[B 14:46]: Ah, there was punishments. You were thrown in your room and locked in your room and things like that.
[A 14:48]: You would be thrown in your room and locked in? Yes, I— okay, that's what they used to—
[B 14:55]: that's— that happened in quite a lot of homes when I was young. You used to get locked in your rooms and all that, and you were bad and all that.
[A 15:00]: I have heard that from a couple of people, to be fair.
[B 15:04]: It's quite a lot of the bastards used to hit you and all that.
[A 15:07]: Did they hit you in Greif? No. No? Okay. Um, did anything happen in Greif that you would now as an adult consider to be abuse, neglect, or harmful?
[B 15:19]: Just get locked in a room, things like that. I think that's ample. Okay. And grabbed and threw about.
[A 15:26]: That's probably the same as physical abuse, I'd say. Yeah, absolutely. How did it make you feel? You know, like at the time, like when you were being locked in your room, how would you feel?
[B 15:39]: You feel bad when they do that because you normally used to be locked up. It's like imprisonment. Especially when you're that lucky, you're only 10 years old, you go, ah, what's going on?
[A 15:48]: Yeah, absolutely. Um, was it all of the staff that were involved, only a particular few?
[B 15:55]: There's only a couple. It's certainly— I've noticed that, and I noticed that in the buy homes, isn't it? You always get ones that are brand new, you always get ones that are just arseholes, and you always get ones that shouldn't have been at home because you've been in jail.
[A 16:09]: Yeah, okay. Can you give me one clear example of this occurrence? So where and when did it occur? You know, what happened before?
[B 16:33]: Just give a You were told to do something, you never done it, and you used to be grabbed and threw in your room and all that, and strangled.
[A 16:40]: And what kind of thing would you do for that to be the punishment? I just can't remember that, to be honest. That's okay, that's okay.
[B 16:49]: Too young, you know, a 10-year-old, you know.
[A 16:50]: Yeah, yeah, of course. Did it happen often? Was it quite a regular occurrence?
[B 16:55]: Yes, it was often. Hang on, Grace, I'm just gonna spanner the hands. They just, I don't think they were trained right to start with to actually deal with people. The young ones are just, I think they just, we'll just put them in the group.
[A 17:08]: Yes, and what about, did it ever become worse or change or was it kind of just the same thing over and over? Same thing over and over.
[B 17:17]: You always knew when you turned the page or turned around you were getting locked in a room.
[A 17:22]: What about when you were locked in your room, were you still, were you given any food or water?
[B 17:29]: No, they used to open the door but they're not bringing your dinner.
[A 17:33]: Would you have to eat your dinner in the room or were you allowed to go and eat with everyone else? They used to bring up dinner.
[B 17:39]: There wasn't a toilet in the room either, to be honest with you.
[A 17:42]: Okay.
[B 17:45]: I remember that much.
[A 17:46]: Yeah, so I know it sounds a bit— I know it can be a bit hard to talk about, but with there being no toilet, would you have an accident while you were in there?
[B 17:56]: Aye, just no choice. You either piss yourself or you shake yourself or you push the toilet or something. Yeah. There's no choice when you're locked in a room. It's just, it happened quite a lot back in the day.
[A 18:07]: Would you ask to go to the toilet or were you not able to?
[B 18:10]: It's extremely hard to go. You just get knocked. It's just getting older.
[A 18:14]: Okay. Okay, what immediate effects came from this kind of experience? Was there any pain or injury, any fear, shame, sleep problems, bedwetting, any running away? Yes, that was all.
[B 18:35]: That was all the same. I used to wet your bed, used to run away, used to get fear. Something— that's how you used to run away, because you were feared. Yeah. Probably. You'll have heard that a lot, actually, and been involved in care, you probably— that's where a lot of people run away because they've been wet in the bed.
[A 18:52]: Yeah. And I'm sorry to ask, but would you wet the bed in Greif? Yes. Yeah. And what would happen if you wet the bed? Were you given any, you know, any comfort? Were you given any—? No.
[B 19:04]: Certain staff were alright, certain ones weren't.
[A 19:09]: So would they, like, say, change your sheets?
[B 19:11]: Yes, some of them are all right. So you'll probably hear about a lot. Some of them are already in certain homes. Some of them— it happens in other homes. You always meet nice people and then you meet assholes.
[A 19:20]: Yeah, happens absolutely everywhere. I mean, it's just—
[B 19:23]: you never really— you never got home, you met all nice people.
[A 19:27]: Never happens. You never get a full night's sleep.
[B 19:30]: Right. Okay. I don't know, sometimes you wish for it, but it wasn't gonna happen, so you just had to go. That's when you're 10-year-old, I mean.
[A 19:43]: So yeah, absolutely, absolutely. Um, did this happen to anyone else, or did you ever— did anyone else ever witness this happening to you, you know, being locked in that room?
[B 19:55]: No, I just do what I say. People, I mean, there's people who probably witnessed it happening to me and all, but yeah, you're a lot young, you can't remember, but it did happen to other people. Used to happen to a lot of people in there.
[A 20:10]: Yeah, of course.
[B 20:13]: That was one of the worst ones.
[A 20:15]: Fife was the worst one? One of them, aye. Okay. And when you say you would be kind of, you know, grabbed or thrown into your room, was there ever any bruises, any handprints?
[B 20:32]: Yes, I was always bruised when they grabbed me and hit me and things like that. It always happened. Okay. You're 10, you're up there, back that long, you can remember certain things but you can't remember it all.
[A 20:44]: Yeah, of course. And did you ever tell anyone or try and get any help because of that?
[B 20:49]: Yeah, I used to tell the night staff and all that, but when you're that young, you don't think they'll believe you when you've been in a home. They just shy me about or just ignore you. Yeah, even the nice ones, they used to say, right, I may borrow and just walk away and things like that. So, okay, you end up going like this, you end up seeing the hank of their arseholes. Yeah, yeah, because they used to make you— even if you made a complaint, you just get ignored because you're that young. Okay.
[A 21:27]: So that is everything for Greif. Yes. So I'm now going to move on to Beech Avenue. So I'm going to ask the same question again. What was Beech Avenue? Was it a home? Was it a residential school? It was just—
[B 21:40]: it was like two houses knocked into one. Just a home. It was just like two normal houses and they knocked it through and they won us.
[A 21:48]: Okay. And can you remember how many floors were in this house? 2 floors. And where was your bedroom? Top floor. Okay. Did you have your own bedroom or shared? Own bedroom. Own bedroom.
[B 22:07]: I think there was about 10 people in all or something.
[A 22:10]: In the home? Yes. Okay. What about the toilets? You know, was there— were they shared? Were the showers shared? Well, they're shared toilets, yes. Shared toilets, okay.
[B 22:22]: There's a couple of them, there's a couple on the top, one on the bottom.
[A 22:28]: Okay, no problem. Okay. And what about the food here?
[B 22:46]: It was actually all right, but you can't really remember much of it. Yeah, you're still going to school, you're in there, so you're new to the school, you know what I mean?
[A 23:02]: What about, would you like eat dinner together or eat breakfast together? Yes, you used to do that. Okay.
[B 23:13]: That was actually, Beech Avenue was actually the best one.
[A 23:15]: It was the best one?
[B 23:17]: Yes.
[A 23:20]: Okay. What about hygiene-wise? Was there any toiletries provided?
[B 23:27]: I just cannot remember that, to be honest with you. I just cannot remember, too young. So I just actually liked the home, I thought it was quite good.
[A 23:35]: Yeah, no, that's absolutely fine. What about clothing? Did you go with the clothing that you had from home or were you provided new?
[B 23:42]: Covenants I came to home, right? Yeah. I can't actually remember getting any clues in there. I don't think I was in there that long either.
[A 23:51]: Let me have a little look and see. Yeah, Beach Avenue was about 2 months.
[B 23:57]: It wasn't that long. Okay. Because I left there and they put me on Newfield.
[A 24:02]: Yes, I've got Newfield. That's the next one, just for this one. What about contact with family? Was there still no contact?
[B 24:10]: No, no contact, no.
[A 24:11]: Okay, and what about the staff? What were they like?
[B 24:15]: Actually, it was a guy, a Mr Rankin, and his wife. They owned a fruit stall next to Bell Street. They were actually, him and his wife were actually buried inside.
[A 24:27]: Okay, okay, cool, got that. And what about the other children? Were they okay? Yes, I know someone in from Cherwell, so yes, they were actually all right. You know some of the names? Yeah, yes I do. Can you give me just a couple? It just really helps to solidify the statement is all. There was Elizabeth Campbell.
[B 24:50]: Yeah. Sharon McAllister. Yeah. That was two. And then my brother Kevin, he was in there too.
[A 24:58]: Your brother Kevin was in there too. Is he an older brother? Younger, okay. He's youngest. Youngest, okay, got that. Did anything happen here that you would now consider abuse, neglect, or harmful as an adult? No. No, okay. And I know the question is, what was different about this placement compared with the others? I know you said it was the best one. What made it the best one?
[B 25:28]: The staff are actually very nice. The husband— there was a husband and wife that owned the fruiters as well, but they ran that. So I don't know if you— I can't remember, but I knew Mr Rankin. He used to take us to the fruiters. And Mr— who, sorry? His name is Mr Rankin. I can't remember his first name. The fruiters in that, in Welshgate, were just along the way where I stayed in Paisley. So there's something called Paisley. On the fruiters, and he used to take the fruiters and that, and you just used to help yourself. I remember to see the shed and I just thought—
[A 26:00]: Okay, I'm glad that there was at least, you know, one place that was safe for you.
[B 26:04]: That was the only one, aye. Oh, bless you.
[A 26:08]: I'm going to move on now to Newfield. So I can see that you were there for about 6 months as well. Yes. What was Newfield in a sense of, was it a house?
[B 26:20]: It was not, it was units. There was like 4 or 5 different units because it was a residential home for boys and girls. It was a residential, okay, boys and girls, plus the school was inside.
[A 26:37]: Okay, and how many people were there to a unit? Can you remember it all?
[B 26:45]: That's okay. I'd say 6 plus, wasn't it?
[A 26:48]: Yeah. So we'll go with like just 6 or more to a unit, and you said there was about 4 or 5 units? Yes, there was.
[B 27:00]: They were named after islands: Campsie, South, Iona.
[A 27:06]: They were named after islands. And I've got you down as being in the Campsie unit, is that right? Yes, I was in Campsie and South. Campsie and South? No. Okay. Okay, and what about the units? What did they look like? You know, was there a kitchen, dining room?
[B 27:27]: There was a kitchen, dining room, yes. Couches. Just looked like—
[A 27:31]: the units kind of looked like a house, you know what I mean? Okay. What about your bedroom? Did you have your own bedroom or did you share? I had my own bedroom, yes. Own bedroom. And what about bathrooms?
[B 27:45]: Yes, there was shared bathrooms, yes, for the residents.
[A 27:49]: And what about showers? Was there shared showers? Eh, can't remember, but I know there was baths. I remember that back then. Were they shared baths, so kind of everyone would take it in turns to use the baths? Yes. Okay. What about routines? Was there any specific kind of bathing routine, you know, was it you have to bath in the morning and night, or? No, not really. No, no.
[B 28:10]: Okay, I think it was kind of your choice, if you know what I mean.
[A 28:15]: Yeah, okay. You didn't have a choice? Oh, you had a choice?
[B 28:20]: It was up to you, but nobody ever said to you, go for a shower in the bathroom every day, which I think you should have.
[A 28:26]: Yeah, okay. Um, what about the food?
[B 28:34]: I think it's actually all right, as I can remember, but I cannae remember that much, darling.
[A 28:38]: Yeah, again, it's just one of them.
[B 28:41]: Right.
[A 28:47]: And what about toiletries? Can you remember being provided shower gel, toothpaste, toothbrush? No, I cannae, no. Is that that you can't remember, you weren't given them? I cannae remember. Okay, no, that's okay. I just wanted to clarify that I didn't get that any mistaken. No, I can't remember.
[B 29:05]: Then I got to be about older. I know of it, but no, I can't remember that, no.
[A 29:09]: Okay, no problem at all. And what about contact with family? Was there still no contact?
[B 29:14]: Eh, I don't think anybody ever came to see me in the tube, no.
[A 29:18]: Okay. What about the staff? What were the staff like in this place? Half and half.
[B 29:23]: Half of them were alright, half of them were arseholes. Okay.
[A 29:27]: I don't know what I need to put. No, no, say what you need to say, honestly. There's no— You're all right?
[B 29:34]: Some of them are all right, some of them were just—
[A 29:36]: shouldn't have been there, if you know what I mean. What about the other children there? Eh, it's kind of—
[B 29:42]: some of them are all right, some of them aren't. Kinda, they've probably seen this, they've probably seen the same as me. He was all right, he wasn't.
[A 29:49]: Yeah, well, you're never going to get along with everyone. That's it, kinda.
[B 29:53]: You don't know them, so yeah, you go, ah, fuck you.
[A 29:57]: Yeah. What about any rules? Was there any rules that you can remember from here? No. What about any punishments?
[B 30:08]: I used to get locked in your room and battered and all that in there. I didn't like that place at all.
[A 30:13]: So they would take you to your room?
[B 30:16]: Some of the staff used to hit you and things like that and throw you in your room and things like that.
[A 30:23]: Okay. So I know you've just said that, but I'll ask the same question again. Did anything happen there that as an adult you now consider to be abuse, neglect, or harmful? Yes. And how would you label that?
[B 30:37]: Physical abuse, getting hot and bothered and clearing your room and locked in your room. I haven't done that. I just didn't like the place at all. I just couldn't stand it.
[A 30:49]: Okay.
[B 30:51]: And you've made a complaint, tell staff, as I said to you, you just get knocked. They just ignore you.
[A 31:01]: And who was responsible for the abuse, the physical abuse? Yeah, the staff. The staff. And was there any, you know, was it just a particular set of staff or was it kind of all of them?
[B 31:11]: No, just this kind of, as I said to you, some of them are alright, some of them on me. Yeah, you know, it's not in order. You probably notice that in all your claims you're dealing with someone. A lot of people, some of the staff they like, and some of them they're just no.
[A 31:25]: Yeah. So can you give me one clear example of a time when you were physically abused? What happened beforehand, what happened during, and what happened after?
[B 31:37]: But it's just, just, I can't even remember what happened before that. I remember getting hot grabbed and threw my room and things up.
[A 31:46]: So can you remember where it happened? You know, was it in a communal area?
[B 31:50]: It was in a— no, it wasn't in a communal area, it was in a private bit.
[A 31:54]: In a private what, sorry? Just in a private bit. In a private bit of the unit. And so what did the member of staff do?
[B 32:07]: They actually just grabbed me and And actually punched me and actually threw me on the bed, then locked the door.
[A 32:16]: Did he physically hurt you apart from grabbing you?
[B 32:20]: Yes, he actually whacked me. He actually punched me.
[A 32:27]: And where did that hit? At my face. Okay, and was there a mark after, I'm assuming? Yes, I suppose. And then he locked you in your room? Yes. And how long were you left for?
[B 32:43]: Yeah, a good few hours.
[A 32:47]: And can you remember what happened when you were let out of your room?
[B 32:51]: I was just like, my roommate, quite a nice staff actually, what happened to your face? I said he whacked me, and then all of a sudden, and get caught up a bit, I fail. That's what they used to say. Obviously, a young lady and they're adults, they've got to believe they're adults.
[A 33:09]: Yeah, that's what happens. Okay, now how often did this happen?
[B 33:20]: A couple of times.
[A 33:23]: But it wasn't a regular occurrence?
[B 33:26]: No, it's just Couple of times with certain staff, yes.
[A 33:29]: And did it ever change or become worse?
[B 33:33]: No, not really, no. Just kind of the same people all the time. They just used to hit me and grab me and throw me in the room. Never liked the place, never liked Newfield at all.
[A 33:44]: Okay. Okay. And what was the immediate effect from this? You know, was there still, was there any bedwetting, sleep problems?
[B 33:54]: You're bedwetting, you don't want to go to sleep and then this happens to you. You lie awake all night thinking you've got to clean the hickey and all that as well. Yeah. It's kind of one of the places I like to forget.
[A 34:10]: I just don't like that at all. Yeah, absolutely understandable. Just going to ask really quick, just like I asked with the old one, in Newfield, what were the staff like when you did wet the bed?
[B 34:23]: Yes, some, as I said, some of them used to change it, some of them didn't bother at all.
[A 34:27]: And the ones that didn't bother, was that left to you to deal with? Yes. Okay, and was that so, for example, you would have to change your own bedsheets or go for a quick bath, clean off? Have to go and do it yourself, yes. Okay, and some would help and some just wouldn't? Some of them were alright, some of them Okay, um, did the same thing happen to anyone else, or did you ever witness anything?
[B 35:02]: Yeah, a few people in here now. You've witnessed it? You've not seen it happening?
[A 35:11]: And would other people have seen it happening to you? Yes. Okay. Did you tell anyone what was happening?
[B 35:22]: Yes, I told other members of staff, but as I said to you, when you're that young, they don't believe you. Actually, they don't think I'm as bad as much as you do, you know.
[A 35:38]: And what was different about this care placement compared to the others? Just, just, I don't know what it was.
[B 35:45]: I just, I couldn't take that. I just didn't like it. I couldn't take the voice at all. I just couldn't make it. Some homes you mustn't go around, some homes you don't.
[A 35:55]: Yeah, absolutely. Okay, I'm now going to move on to Balrossie. So just for your knowledge, there is only 2 placements left, so we're going to do Balrossie now and then we'll do Kibble, and then that is everything for the in-depth of each placement, okay? Okay, would you like to take a break at all, or you're happy to continue?
[B 36:13]: No, Marie, I've got a can.
[A 36:15]: Perfect. What type of setting was Balrossie? Was it a residential school or a house?
[B 36:22]: A residential de-listed school. It was— there was what, 1, 2, 3— I think it was like 1, 2, 3, 5 houses. It's actually turned into flats now. It's in Kilmacomb, and Some of the flats are worth a fortune.
[A 36:40]: Yeah, and how long were you in there for? I believe that looks like a year and a half, 2 years maybe. Looks like you were there for about 1, 2— I'm trying to work out— 2 years minus 1 month, right?
[B 36:54]: About 23 months, that's it. Yes, yeah, I remember that because I ain't got no memorable losses because I remember talking to a couple of police officers and they said it was getting renovated on the flats.
[A 37:09]: Wow, okay.
[B 37:11]: And it was a lassie building, so they didn't understand that.
[A 37:14]: Yeah, so again, kind of like what with the rest, what was your daily life? So what was the actual accommodation like? Did you have your own bedroom? No, it was dormitories. Okay, and how many did you share with? 4. And were they 4 other males? Yeah. Yes, it was just boys. Yes. Okay, no problem. I just have to cheque just because sometimes it can be mixed. What about bathroom-wise?
[B 37:51]: It was just a 1-bed shared bathroom.
[A 37:53]: Yes. Was that just shared between the 4 of you in the dormitory, or was it shared between everyone?
[B 37:59]: There was 30 people in there. There was 30 of you? In the one floor, yes. It was shared between us all. Okay.
[A 38:08]: Which I didn't agree with that either. Yeah. Were there showers, baths?
[B 38:13]: There was just showers and urinals and sinks.
[A 38:17]: There wasn't any baths, no. Okay. What about any routines? Was there any specific routines that they kept you in?
[B 38:26]: No, not really. She used to tell you in the morning, "I'm going to shower. If you want a shower, go out." Okay.
[A 38:32]: What about your school? Did you still do schoolwork? School was in Neeples. Okay, it was in there.
[B 38:38]: It was a boys' school, yes. You had to go to school.
[A 38:43]: Okay. What about the food? Can you remember anything about the food?
[B 38:47]: Food was actually quite good, actually. She used to take me, she used to get your dinner. You used to get your breakfast in your dormitory. Okay. And lunchtime there was a big canteen for everybody in the full home. And then at tea time you used to bring your dinner, and then at supper time you bring your dinner.
[A 39:11]: Okay. And were you given like a choice with the food? Was there options, or was it just kind of whatever was given you had to eat?
[B 39:19]: There was kind of breakfast options when you went into the big canteen on time, you'd get up to choice options.
[A 39:26]: Okay.
[B 39:27]: Nighttime and suppertime, suppertime used to get— they used to— that was a good thing about suppertime in Bullrocks. You used to go shopping with the staff. They used to take the boys shopping and you could pick which you liked, if you know what I mean.
[A 39:41]: Oh right, okay.
[B 39:43]: That was quite good. Yeah. Back then it was unheard of. So they used to— we used to go shopping then, but I think that was even just take you for an hour or two or something.
[A 39:55]: So you would go shopping with the staff for the food?
[B 39:58]: For supper time, just no for dinners and lunches, no, just late at night. Used to be yourself at about 7, 8 o'clock. They used to take you shopping, you pick what you wanted.
[A 40:10]: Nice, okay.
[B 40:12]: There was like 12 people in there, 12 or 16 around the dormitory, so you had to— they couldn't exactly get everybody a bit of activity, you know what I mean?
[A 40:22]: Yeah, understandable.
[B 40:24]: Back then, you're young, it was— when you're young boys, it was like hot dogs and burgers, chips. That was the main thing.
[A 40:32]: Yeah. Okay, and how was— what was the staff like in there? Was it half and half?
[B 40:45]: Some of them were alright, some of them weren't.
[A 40:47]: Yeah, just the same as before. Ah, yeah, it's kind of—
[B 40:51]: some of them are nice, very nice actually, some of them are, and some of them are just assholes, basically.
[A 40:58]: Yeah, fair enough.
[B 40:59]: Keep saying that about people, you know.
[A 41:03]: No, you're all right. I'd rather you were honest. What about the other children? Did you get along with them?
[B 41:10]: Eh, half and half. Some of them not. Some of them I didn't know. You've been in a dorm before. The 4Es used to stick together, if you know what I mean. Yeah. And then there's 4 and there's 4. You're stuck between the 4Es, if you know what I mean.
[A 41:26]: Yeah, so you kind of had no real choice but to try and get along.
[B 41:29]: Well, you kept together because it was actually just, it was just a joke, to be honest with you. I didn't understand it. So it was like 40 hours in a room, we go in, well, you tried to go in, but you didn't get a choice. You were in a room and they used to just, when you're in here, that's it. Yeah. And then there was their boys in another room you used to like, and then there were boys in another room you didn't like. So they could make it that way, it's not as if they could say like you didn't get in there. Yeah, absolutely. You'd love to chew it, chew your end, if you know what I mean.
[A 42:00]: Yes, of course. Were there any rules in Balrostie that you can remember? No, no. And what about any punishments? Ah, there was punishments.
[B 42:12]: I used to get locked in your room and a few of the guys in there that I still know who they are, they used to hit you and throw you about and lock you in your room and all that, didn't they? A lot of them in that Balrossie are just going to like them.
[A 42:25]: The worst thing about Balrossie was the teachers were the worst. Really? Okay, we'll get into that in a— I'm just— because I'm going to pop that into the other box in our note sheet, which is about the abuse. So I would ask, you know, did anything happen there that you would now consider abuse to be? Sexual, physical, emotional, or neglect? Which of those would you say happened in Balrossie?
[B 42:45]: Physical and neglect. Because there was a few of them that used to hit you and throw your boot and batter you and lock you in your room. And the teachers, some of the teachers that used to go, they were worse than the actual staff you dealt with when you were in your dorm. Yeah, you can actually handle that. Yeah, I can basically, you can actually handle your heat even though you have a really cold kidney. You know what I'm saying? Yeah. You'd love to bump into them outside.
[A 43:17]: Right, yes. Can you give me one clear example, so one clear time where this physical abuse and neglect happened?
[B 43:25]: Happened a few times in there. A few times?
[A 43:27]: Can you give me like one really key one that you'll always remember?
[B 43:32]: I was in the shower and I was refusing to go to school to get a shower and the guy just bounced my knee straight up the tiles in the shower. And actually just battered me and then told me get a shower and just walked up.
[A 43:45]: And was that a teacher or a staff member?
[B 43:48]: That was a staff member.
[A 43:49]: And did you say you hit your head off the tiles?
[B 43:52]: Yes, both my heels right off the tiles in the shower and told me get a shower on that. Then I was refusing to go to school and get a shower. I remember that, and I didn't actually know the guy's name.
[A 44:02]: So what was his name?
[B 44:05]: Derek. I can't remember his second name.
[A 44:07]: Derek. That's okay, it's good.
[B 44:09]: He bounced my head right off the tiles in the shower and told me I'd get a washing or that.
[A 44:16]: He told you you would get a lashing? A wash.
[B 44:19]: A wash. A lash.
[A 44:20]: A wash. Okay. Yes. And did he do anything else other than bounce your head off the shower tiles?
[B 44:28]: I just grabbed me before, told me that Yeah, I showed up, we were going to school.
[A 44:34]: Okay. Can I ask when this happened? Were you in the— was it in the shower room? Yes. And were you clothed?
[B 44:42]: Yeah, just my pyjama bottoms on. Okay. I remember it well.
[A 44:50]: It might sound silly, but for the, you know, the— not the truthfulness, but for the redress to really understand this, can you remember what, even anything about the pyjama bottoms? You know what colour they were? They were blue. Did they have any patterns? No, just blue. Okay, no problem. And what happened after that? You know, was the bruising— was there any marks?
[B 45:15]: Ah, there was bruising and fear and things like that. I just got a shower and get ready and went to school because I didn't know how to deal with the guy again because he was just— he was a moron, just evil.
[A 45:34]: Mm-hmm. Okay. How often would this happen? Was it, you know, was the abuse a daily thing, or, you know, every now and then a thing? Every now and then, yes. Every now and then, okay. And did it ever change or get worse?
[B 45:51]: It changed for the staff. It wasn't the same staff. It was different staff at times, aye. Okay. Okay. The only thing I liked about Bullrossie was the food. That was it.
[A 46:09]: Would you say the food was better than any other care setting?
[B 46:13]: Eh, no. Okay. Because I've not got to the last one yet.
[A 46:19]: Okay, go on then. I can't wait to hear about this full English breakfast.
[B 46:24]: That was one of them. Kemble was the best one.
[A 46:27]: Was it?
[B 46:28]: Even though people say, even though a lot of people have bad things to say about it.
[A 46:33]: Okay, so what immediate effects did you experience while in Balrossie? So, you know, again, pain, injury, fear, shame, sleep problems, bedwetting? Yes, all. All of it?
[B 46:44]: I couldn't wait to get out. I just hated the place.
[A 46:48]: And what about And with, am I on Balrossie? Yes, Balrossie. What about with Balrossie with the bedwetting?
[B 46:55]: Yes, I used to do that quite a lot, yes.
[A 46:57]: And what would happen in this institute for that? You know, were the staff helpful? Were they not?
[B 47:02]: No, you had to do it yourself because it was a dormitory. That's what dormitories were like. You had to change all your own beds and things like that.
[A 47:11]: Was there ever any comfort from staff?
[B 47:13]: You know, "Oh, it's okay." No, yeah, some of them were alright, as I said to you. Yeah, some of them are nice and some of them— you see, you probably notice that yourself with people when you do interviews. People probably tell you some of the staff are brand new, some of them are mummin'. You'll probably notice that a lot.
[A 47:27]: Yeah, and it's always the bad ones that people remember the names of, never the good ones. Well, I say good ones, I say good ones, but you know, I remember a lot of the names of the good ones that I like. Can you give me some of the names that you remember?
[B 47:44]: I can remember last names, I can't remember first names.
[A 47:46]: First names is perfectly fine.
[B 47:48]: One of the good ones when I was in Bulrushy was a guy called Jimmy McWilliams. Okay, he stayed in Johnstone. He was a very nice man because he ended up coming to Kibble. Okay, another guy called Thomas Shorty, he was, he was a mate in Bulrushy. He was brand new, he came to Kibble as well. He came to He ended up in my night shift in Kibble as well. Oh God. You end up remembering half of them and then you go, ah, that's her second name, you kind of remember.
[A 48:21]: Yeah, what about, apart from Derek, can you remember any of the other bad staff members' names?
[B 48:27]: Yes, there was Charles Horne. He was a teacher. Yes, Charles Horne. Yep. And Thomas McCallum, he was, they were the head, they were two of the head teachers in the place. They were They were famous for hitting people in Bullrossie. I remember the two of them well. I don't know if they're still alive or not, but they were two— Thomas McCallum and Cheryl Thorne. Cheryl Thorne was the headteacher in the school. Thomas McCallum was the headman.
[A 48:57]: And they were the ones who were quite well known for hitting people? Yes. Did they ever hit you? Yes.
[B 49:07]: They were two main man in Cabell, Bull Roche. You probably hear the names quite a lot if you're dealing with people from Bull Roche.
[A 49:15]: We do see a lot of names constantly popping up, yeah.
[B 49:19]: If you're dealing with people from Bull Roche, they were two main mans.
[A 49:24]: Yeah. Did you ever tell anyone what was happening in this one?
[B 49:29]: Yes, but they're the head teachers and things like that, so you're not going to believe them. Used to tell your kids, you used to tell your staff, you used to get ding dong, ding dong. Yeah, just to get knocked, because they were the head teachers. They were the teachers in Morrosey, they were the worst. Apart from that guy, I can't remember his second name. I know he's staying in Wrentham next to me just now, but I can't remember. Okay.
[A 50:01]: So now let's move on to Kibble, shall we? So I have— is there anything else you want to say about Balrossie? No. No? Okay.
[B 50:10]: I'm glad it's shut. Yeah. So we just go through the other 3.
[A 50:18]: Okay, so let's move on to Kibble. So I have you being down in Kibble from 1997 to 1998? Yes. What was Kibble? Was it a residential school? Was it a house?
[B 50:35]: Boys' school, yes, residential.
[A 50:44]: Okay. And again, what was it like? Did you have your own room? Yes, I had my own room in Kibble, yes. Own room, okay. Was it a big house that you stayed in?
[B 50:56]: It is flat units, it was like dormitory units, 4 separate units of us in Kibble.
[A 51:05]: Okay, 4 separate units. What about routines, was there any particular routines there that you can really remember?
[B 51:11]: Yes, you had to be getting a minute to try to get on the showers.
[A 51:15]: Sorry, could you say that again for me? I'm just getting a bathroom. Oh, no problem.
[B 51:22]: I had a wee bit of tea and a couple of Weetabix. Couple of Weetabix, that's all. You had to get up in the morning, you got to shovel and all that and things like that.
[A 51:29]: Was there a specific time you had to wake up there?
[B 51:32]: I guess you had to go to school because the school was in the place.
[A 51:36]: So what time would you wake up if you can remember?
[B 51:39]: Eh, half 7, quarter to 8 roughly.
[A 51:42]: Yeah, okay. So I had to be at school for 9.
[B 51:45]: Then you had your breakfast and you had to get a shovel and things like that.
[A 51:54]: Okay, did you have a school uniform? Just your own clothing. Own clothing, okay. And were you ever provided any clothing?
[B 52:02]: Yes, you used to get a bus ticket. Yeah, yeah, pretty cool. Like a grant? I used to get a grant in there. Yeah. I can't remember the names. I know the names, but I can't remember what they're called. They used to take you shopping and that.
[A 52:20]: Were you allowed to buy kind of with that grant whatever clothing that you wanted, or was there kind of rules surrounding it?
[B 52:26]: No, you could buy as long as it wasn't football clothes. You could buy what you wanted if you wanted.
[A 52:36]: Okay. What about the food in this one? Could be nice, yes. Yeah, were you given choice?
[B 52:45]: Yes, very good choice.
[A 52:52]: Okay, did you eat meals together? Yes.
[B 52:58]: Where? Okay.
[A 53:08]: Um, what about the schoolwork there? Was the school okay? Yeah, yes, it was quite fine.
[B 53:14]: It was only a class and things like that. It was actually all right.
[A 53:17]: Okay. And any contact with family?
[B 53:22]: Yeah, I think sometimes my mom phoned, but she used to phone and she was drunk, and I used to tell the staff, don't answer her. But no, I don't think— did anybody ever come see me in Liverpool? I don't think they did. I never really had much contact with family, and I used to go and see my gran and that, and my other gran, when I was in Kibble. Used to go for day visits, and just used to— Kibble was just along from my house at the time. Okay. Still there, fair enough.
[A 53:49]: Yeah. What about the staff? Was it just, again, half and half?
[B 53:54]: Yes, it's half and half, but most of them are actually alright now.
[A 54:00]: Okay, what about the other children?
[B 54:03]: Kinda, you like some of them, you don't like some of them.
[A 54:11]: Okay, and was there any rules?
[B 54:19]: Eh, no, not really. There used to kinda, there was a few that I asked could you bring her in, but nah, used to, had certain rules but not many, no. And what about any punishment?
[A 54:30]: No, that's kind of—
[B 54:31]: actually, kibble was actually all right, even though you've probably heard a lot about it. I actually liked it.
[A 54:36]: Well, people had different experiences, you know. There's always going to be that people might say that, um, they had the best time in Ballarat, but it wasn't for you. It was just, you know, it's just all different, isn't it?
[B 54:50]: I think that I actually wanted once Last time Paisley and Kibble was always known as a place that people didn't like to go. I actually liked it.
[A 54:58]: Yeah, so there was no punishments, but was there anything that happened that you would now as an adult consider to be abuse, neglect, or harmful in a form of sexual, physical, emotional, or neglect? No. No, okay.
[B 55:14]: I knew a lot of the staff in Kibble as well.
[A 55:16]: You didn't like any of the staff?
[B 55:18]: I said I knew a few of them, right?
[A 55:20]: Oh, you knew a few of them?
[B 55:22]: Yes, it was just kind of— Paisley's not that big, you know what I mean?
[A 55:25]: Yes, he said it was Timmy Williams and Thomas Shetty.
[B 55:30]: Right, Thomas Shetty, he was an expert. I knew a few of the staff when I'm in the cab, I met a few of the staff and I still speak to a few of the staff when I'm out and about, having a pint and things like that.
[A 55:39]: Yeah, okay, do you know what, maybe that's helpful.
[B 55:44]: I know a few of the staff in trouble with time-based limiter. I speak to them regularly because they're nice and they speak to me.
[A 55:51]: So yeah, you can't have been a bad kid then, can you?
[B 55:55]: No, actually, years ago a lot of people had bad things to say about the company. When you first get told that you can sit there, you go, ah no, not the kettle. Yeah. And you come back, you get in there and you go, ah, it's not that bad.
[A 56:06]: Yeah. Was it a secure unit?
[B 56:13]: No, it wasn't then. It's new.
[A 56:15]: It's kind of mixed. Ah, okay, okay.
[B 56:18]: It used to be just boys, but now they've got lassies in it, and it's a secure unit now. I mean, it's kind of one of the richest homes in Scotland, I think.
[A 56:30]: Yeah, okay, I get what you mean. Was the bedwetting still happening in Kibble?
[B 56:37]: I mean, you bet they're not much, because you've got You felt safer in there, if you know what I mean.
[A 56:43]: And if you did wet the bed, what would happen?
[B 56:46]: They just tended to say, well, actually, some of the staff are alright, and you said to them and all. The staff are actually alright, a lot of the staff in there.
[A 56:57]: Okay. Did you have any problems sleeping in Kibble, or were you okay? It was alright.
[B 57:04]: The first couple of nights, you go, ah, no, it's kind of, because you're in a strange place, but after that, no, it was alright. As I said, yes, that was probably the best place I've been.
[A 57:16]: Yeah, and I would ask, you know, did you try and tell anyone or get any help, but it doesn't sound like you needed to.
[B 57:26]: Oh, Kibble was actually pretty, pretty good advice already.
[A 57:31]: In a few words, can you describe Kibble to me, like how you felt there? I felt safe. Yeah.
[B 57:38]: And that was the first time in a long time I felt safe when I was in a kibble, because it wasn't exactly the way people made it out to be. A lot of people made kibble look bad years ago. Yeah. But it wasn't. But as you were saying, everybody's got their own experience.
[A 57:54]: Well, there is a lot of kibbles as well. They've got stuff everywhere. So the Glasgow one might have been really awful, and then the Paisley one wasn't too too bad, you know what I mean?
[B 58:03]: Oh, when I was in the home zone, they only had the people. Oh really? Right, Kibble's opened up.
[A 58:10]: Look at hostels, they'll get Glasgow and stuff, haven't they?
[B 58:15]: This point, they'll get Shields and St. Mungo Football Club and all that as well. Yeah, so I never had all that, never had all that when I was in there.
[A 58:24]: Not too bad then. Is there anything else you'd like me to add down for Kibble? No, Kibble was okay.
[B 58:31]: I know it's a bad thing to say something, I'm not claiming compensation, but Kibble was— there's no point lying— Kibble was actually nice.
[A 58:39]: Yeah, that's fine.
[B 58:40]: I actually liked it.
[A 58:42]: Just because you liked one of your five doesn't mean the rest were great. You're allowed to have— and I'm quite glad that you would have had that last one being that kind of a safer place. It must have been such a relief being in there.
[B 58:54]: It was, it was actually, I was quite happy being in there. It was actually, it made me feel safe getting there.
[A 59:01]: Well, that's all that we would want for you, to feel safe, so I'm quite glad. And I'm the one who's doing your claim and telling you it's okay to have had a safe place, okay? That was it. Yeah, so I'm just going to quickly, before I move on, is there anything else that you would like to add for grief that you might have remembered?
[B 59:19]: No. I was too young to remember anything.
[A 59:21]: What about Beech Avenue?
[B 59:24]: Eh, no.
[A 59:26]: Newfield? Nah, I hated the place. Yeah, and Balrossie?
[B 59:33]: Hated that as well.
[A 59:34]: Okay, so what I'm going to do now is I'm moving on to the next section, and this is about all of the care settings overall, not just one or two. Okay, it's all of them. So across all of the placements, what were the names of the main people responsible for your abuse? The names? Yeah, so I'll just go back through really quick actually, because you gave me most of the names, didn't you? So I'll just— I'll go in and I'll copy and paste them through because I don't feel like we need to re-go through them.
[B 60:07]: Ah, there was 3 main ones.
[A 60:10]: Yes, so I've got Derek, Charles and Thomas? Yes. Okay, are you happy for them to be the only names that we put on, or is there anyone else who you would like to be named? No, that's it. Okay, I also want you to be aware that none of these people will be aware that you've said their names, okay?
[B 60:28]: It's just gonna be—
[A 60:29]: yeah, well, fair enough. Some people panic and they don't want it, but it's fine. No, you're not, absolutely. Were other children affected, and did you witness abuse or harm to anyone else?
[B 60:45]: Yes, I witnessed abuse to a few people I was in homes with. I think a lot of people did.
[A 60:51]: I think that happens.
[B 60:52]: I think you've probably heard that a lot. You witness a lot in your own homes, especially when you're young, because even if you're that young, you don't get believed. I don't care what anybody says, you don't get believed.
[A 61:02]: Yeah, I think that's how they brought out this redress because of Yeah, definitely. And is there any children who you witnessed or witnessed you being abused whose names that you can remember at all? No. Okay, no worries at all, don't worry. Why do you believe that the local authority should have been aware of what was happening?
[B 61:25]: They should have been aware. I think a few of the homes I was in, like Barossie and Newfield, I think the local authority was aware of it. But they couldn't approve it. So I know Balrossie was actually under investigation, I know Newfield not, but I don't think they could in the grave. I don't think, you know, local authorities, like, they can't approve things they don't deal with.
[A 61:47]: Yeah. Were complaints ever discouraged, ignored, or punished? Nope. And were you ever moved, threatened, or disbelieved because of these complaints?
[B 62:10]: Threatened? Aye.
[A 62:11]: And what were you threatened with?
[B 62:13]: Well, the staff threatened you to leave, but they kind of threatened to be near disciplinarian.
[A 62:21]: Okay. Have you ever reported the abuse to police, an inquiry, a professional, or any authority?
[B 62:29]: Reported it to a couple of the staff, but you only believe. Never reported to police because that was a staff responsibility, reported police back then.
[A 62:36]: Okay. Why did you move between the different placements, and were the reasons ever explained to you?
[B 62:44]: No, they weren't never explained. They just kept moving me, which I didn't like because it's just— we get moved about too much. It shouldn't have happened. Obviously you're not going to have a settled life if you keep moving. Yeah.
[A 63:08]: Did you ever run away, refuse to return, or ask to be moved?
[B 63:14]: That'll be quite a few times, yes.
[A 63:20]: And what would happen when you ran away?
[B 63:23]: I ran away and tried to run away from Bellrossie and ended up, me and 5 other boys running away from Bellrossie in my pyjamas and actually got to Kirkmaccormick, Port Glasgow and got on a train and actually came to Belkisley, Port Glasgow, in the train in my pyjamas.
[A 63:40]: So you ran away from Bellrossie in your pyjamas? Yes, me and 5 other boys. Hopped on a train? Yes, to Glasgow.
[B 63:51]: That'll be in the police report, because it was— everybody used to talk, there was 5 of us, me and 5 others. We left Kilmacon, Kilmacon, Port Glasgow's about 68 miles to Kilmacon, and they end up leaving Bullrosey because they didn't like it and end up getting on a train at Port Glasgow, Port Glasgow to Ferguson, and went to my auntie's in Ferguson.
[A 64:16]: Were the police the ones that caught you and returned you?
[B 64:19]: Yeah, police picked us up and took us back to Bullrosey, yes. There should have been a police report.
[A 64:25]: There probably is. I'll have to double-check that one.
[B 64:27]: It's got to be because they were in my pyjamas and hoosecoat.
[A 64:32]: Why did you run away?
[B 64:33]: Just didn't like the place. Just didn't like it. We ended up leaving it and then we got returned to the place at about 5 in the morning or something like that.
[A 64:43]: And what happened when you were returned?
[B 64:45]: No, I just totally go to my bed and then they get me to get up 2 hours later for school.
[A 64:50]: Right, okay.
[B 64:51]: I remember that, it was just one of the things that you think about it now, you say that was quite funny, that.
[A 64:59]: I shouldn't laugh, but I think it's the thought of 5 kids in their pyjamas getting on a train, nobody asking any questions.
[B 65:08]: Nah, they just let us on the train, that's it.
[A 65:10]: I think that's the part that got me a little bit because I think the first thing I'd do is, why are you in your dramas?
[B 65:17]: Well, that main ticket wasn't written to Morris. The train got wrecked, the cart they were in, and they got off at St James's next to Ferguson and walked all the way to Mantis' house, and then Mantis grasped at us and pulled the poles, and we got picked up. There's got to be enough police support because they picked up my pyjamas, no? There's got to be there somewhere.
[A 65:43]: Yeah, there should be. What age did you leave the care system?
[B 65:49]: 16 and a half, 17, roughly.
[A 65:54]: Okay, and what were your circumstances after? So where did you go once you were released from care?
[B 66:00]: I went to my gran's for 2 months and then I didn't like that and I got my own house. So I've stayed myself since I was— before I was 17. I've maintained since then. No support after I left. There was no support? No, I think you should have been supported when you left here.
[A 66:20]: I would have to agree, especially when you're—
[B 66:23]: I was about 16 or so. Yeah. And you think there'd be support there for you. Nah, there wasn't any support, just basically when you're that age, get to fuck and just that's you. No, there's a lot of support now in your wee care.
[A 66:38]: Yeah, so I'm now going to move on to the next section, which is all about the impact on your whole experience. So it is going to be, you know, how the combined experience has affected you. So how did the experience affect you at the time in a way of such as your safety, your trust, your confidence, your sleep, behaviour, education, relationships, or your ability to speak up?
[B 67:04]: That's kind of, that's them all. It sticks really in your brain. It's kind of mentally, you know, it's always in your brain. You just sit and think about it. That's why I drink as much, because you just can't even no think about it when you were young. Yeah, it's kind of just one of the things you wish you could forget, but you can't.
[A 67:34]: Yeah, I've got that.
[B 67:36]: It's mainly mentally now, because you're older, it just sticks with you constantly.
[A 67:42]: Yeah, so that is actually the next question. So how has it affected your mental health? Things such as anxiety, depression, trauma symptoms, panic, flashbacks, nightmares, self-harm, or suicidal thoughts?
[B 67:55]: Yes, flashbacks and nightmares and things like. Yes, that's kind of— that's funny, the main things that people don't understand about it. That's kind of— you do get flashbacks, you get memories, you get mental health problems, things like. It sticks to you constantly.
[A 68:13]: Have you got any mental health problems, Patrick? No, none. Non-diagnosed? Just alcohol. Just alcohol, okay.
[B 68:21]: Like, came back, that's a pinkle.
[A 68:25]: And would you classify yourself as alcohol dependent or an alcoholic? Alcohol dependent. Alcohol dependent, okay. I get medication off the doctor for it. Okay, no problem.
[B 68:37]: For my stomach, because I've damaged my stomach leaning into the drink over the years.
[A 68:42]: Was there ever any substance abuse? No, I've never took drugs.
[B 68:48]: Okay, never even thought of it. I don't even think I've ever smoked a joint, to be honest with you.
[A 68:55]: Fair enough, that's the best way, isn't it?
[B 68:58]: I know, that's kind of— yeah, when I stayed in Birkdale Park, it was kind of a bad area back in the '90s for drugs and hanging about, but I never even took a necky, mind.
[A 69:13]: Um, what about any self-harm or suicidal thoughts?
[B 69:18]: I've had suicidal thoughts, aye, but I've never self-harmed, no. Okay.
[A 69:26]: Okay. Do you take any medication for any kind of sleep problems? I've got—
[B 69:33]: I take sleeping tablets, but that's far. Causing my sciatica in my back and my leg. I get sleepless nights a lot. Okay.
[A 69:42]: How has your experience in care affected any relationships?
[B 69:48]: I don't really have relationships, no. I've not got much friends either because I don't really trust much. I'm kind of a loner, and that's kind of— that affected me being in homes because you don't know who to trust.
[A 70:02]: Yeah.
[B 70:04]: I think I've got one close pal and that's about it. And at my age, at 44, you think you're for funnels.
[A 70:11]: Yeah. What about intimacy? Has it ever affected— has your experience ever affected your ability to be intimate with someone?
[B 70:18]: Not kind of. I've not really been intimate with many people, to be honest with you, kind of. Okay. I've had a couple of relationships, but I don't really tell them that much, you know what I mean? I think that you keep it all to yourself. It does affect you because some of the women you go out with you don't really tell us nothing, you don't say nothing. So sometimes you're better off just keeping things to yourself. Yeah. You don't tell anybody about your physical abuse and all that, I've never really done it, no.
[A 70:48]: Yeah. What about your— obviously you said that you can't really trust people. Would you say that trust is one of the biggest things it has affected? Yes. Yeah. And what about any isolation? Do you ever find yourself isolating yourself?
[B 71:03]: Yes, I kind of— I don't really do much. I'm kind of a hussy person. I'm kind of— I'm not a socializer. Okay. I'd rather sit in the house with 10 cans and don't speak to people. And that's part of the reason.
[A 71:21]: Yeah. And what about your confidence?
[B 71:25]: Confidence is low at times. It's not great, my confidence, but as you know, your confidence, sometimes it's good, sometimes it's bad.
[A 71:34]: Yeah, it can always flip, can't it? It's up and down. Aye. Yeah, okay. Is there anything else you'd like to say about the effect it's had on relationships, any friendships, anything like that?
[B 71:47]: It's just isolation, basically. Cause it is. It's just a joke. Actually, I know it's a bad thing to say, I think care homes should be shut. Well, back in the day. I don't know what they're like now, right enough, but I've heard a lot of good things about care homes these days.
[A 72:05]: Well, you kind of question why now. Right. How has your overall experience affected your education, your work, your opportunities, finances, housing, or day-to-day stability?
[B 72:20]: It's kinda affected them all because I kinda don't work and things like that.
[A 72:24]: You don't work?
[B 72:25]: I'm on disability, aye. Okay. It affects your confidence actually. It's kinda sticks in your head and I've tried working a couple of times and then things just come into your head and you end up going, "Ah, I can't do bother with this, I just wind me head." Sometimes you depress yourself there thinking about it. Yeah. And then there are times you're all right, if you know what I mean. It's kind of—
[A 72:49]: No, I understand.
[B 72:51]: I'd love company, to be honest with you. I've had a couple of relationships and sometimes the woman go out and you don't look happy, and then at times you look happy. It's just— I think it's— I don't know what it is. It's just 50/50.
[A 73:02]: I think it just comes and goes. Yeah, yeah.
[B 73:04]: It's always there.
[A 73:05]: It's not going away, I don't think. Mr Patrick, is there anything that triggers you? Any places, smells, authority figures, institutions, or situations that you would avoid because it triggers you?
[B 73:18]: Well, I don't really get much, so I think I don't really know that answer to that. I can't really answer that one.
[A 73:22]: Yeah, no, that's okay. You don't have to.
[B 73:25]: I don't like being in private places like councils and institutions and things like that. I don't like that. I don't even like going to my doctor's because there's a lot of people about. These are my doctor's phones, mate, because I think I told them I don't like coming to surgeries.
[A 73:44]: So would you say that you avoid contact?
[B 73:47]: I avoid contact with people, yes. I think that's in my heart, mate.
[A 73:54]: And do you avoid contact with people because of what you went through or because of the aftermath?
[B 73:59]: Could have went away through and after myself. Yeah, I think that even my pal says to me, you need to start getting out now. And you don't, you don't tell people anything that happens to you. So yeah, I'm quite happy you've been on. That's all you do.
[A 74:14]: Okay, what impact has this experience had on your life overall?
[B 74:21]: I've not got a life basically. To be honest with you, I've not really got a life. My life is basically a loner, been in the house myself and kind of keep myself to myself.
[A 74:34]: Yeah.
[B 74:35]: Everybody else has got a life, they go out and socialise, things like that, but you don't want me. I don't know what it is, I don't know. I was kind of hoping it would go away, but no, it's not.
[A 74:46]: What if, so how do you, what do you think would have been different about your life had you not have been in care?
[B 74:54]: I don't know, I think maybe if I was in care, I would have had a career or had a family or had a normal life, but no, I've not got any of that. I might not, through the care settings I'm on. Yeah. I've not got a family, I've not got a career, I've not got anything like that. I think if I was in care, this You sit and think to yourself, I might have had a life. No, these days, no, you've not got a life. Yeah.
[A 75:27]: Have you ever received any counselling, therapy, mental health, addiction, GP, hospital, or professional support? No. Okay.
[B 75:37]: As I said, you don't tell people, you keep it to yourself. It's another thing that a lot of people don't get out of the kingdom. Sorry, you talk to your lawyer, I think. Yeah, they've got to keep themselves private and confidential.
[A 75:50]: Yeah, there's nothing— there's no judgement about it. People, you tell who you want to tell, and if you don't want to tell anyone, you don't need to. Nobody's— there's no force in you to tell anyone, do you know what I mean? You don't need to. I know it's your business.
[B 76:04]: I don't tell anybody anything, and that's why I'd love to have been able to speak to people now, but now you can Well, I appreciate your bravery speaking to me about it.
[A 76:16]: It helps and it means a lot that you've trusted me with it. Have you ever been diagnosed with any relevant health conditions or taken any medication? I take medication just now. Yeah, what medication is that? Amitriptyline. And is that your sleeping tablets?
[B 76:39]: No, that's sleeping tablets to help your mouth.
[A 76:42]: Okay. Any other medications, or is it just the amitriptyline and the sleeping tablets?
[B 76:47]: Quite a few. Some of Aston. Okay. And then there's Cocodamol.
[A 76:59]: Yeah. I used to take that.
[B 77:07]: And my Loxican.
[A 77:14]: Okay, I'll just leave them in there for now. I'm sure we'll have on your GP records all of your medicines. Yeah. Are you receiving support now? No. No. Okay. Is there any sibling, relative, friend, partner, or professional who you would like to provide a supporting statement for your claim?
[B 77:40]: No, I don't. I've not told anybody. I've not said to anybody about it.
[A 77:44]: Yeah, okay.
[B 77:45]: I spoke to the advice, they kinda said if you've not spoke to anybody, first thing I'll ask is kinda especially your boss.
[A 77:54]: Yeah, so I'm going to ask you the last couple of questions now, so we are close to the end. So why are you applying to the Scottish Redress Scheme, and what would you like to come from telling your storey to the Scottish Government about what you went through?
[B 78:08]: I'd like them to deal with what happened back in the past and actually accept responsibility for no doing enough to help young people in care. Never really done nothing to help people in care homes back in the day. I think there should have been something there, but they didn't do that here at the care homes in Baroda, did they?
[A 78:34]: Yeah. And what would you like to come from, like, telling your storey? Like, where— what do you want people to know from telling your storey?
[B 78:43]: I want them to know what happened back in the day, and I don't want people just to ignore what happened back in the day, because a lot of people just ignore it. Go, 'It happened back in the day, but it's the past.' It's not the past. It's not the past for people that suffered it.
[A 78:55]: Yeah, absolutely.
[B 78:56]: It's actually— it's in the future. It's still in their heads, and it's still in— I know a few people in homes that have been homes that committed suicide through all this and all that. Yeah, that's actually— I don't understand why people say, 'Oh, that was years ago, just ignore it,' and all that. It's just— it's not something you can ignore.
[A 79:12]: Yeah.
[B 79:15]: It's there on some people's memories, that's what it is. Yeah.
[A 79:26]: And what would acknowledgement mean to you? So what would the Scottish government acknowledging what you went through mean to you?
[B 79:32]: It'd mean a lot if you get an apology off them and admitted that the care homes back in the day, when they should have been, it shouldn't have been happening. There should have been rules, there should have been people checking up in care homes they should have been hanged down the tear holes back in the day. I'm glad it should have happened back in the day.
[A 79:49]: Yeah, see, they should have been monitored more closely.
[B 79:53]: I just want the Scottish government to take responsibility, but I think when I'm bringing out the red vest map, they're taking some kind of responsibility, but they're not taking it all. They're just saying, we'll give you compensation, that's it. Yeah, and it's and we'll get an apology. I don't think that's enough. I actually think they should have done something back then. It's just politicians and governments, they just— they don't care about the public. They never have.
[A 80:25]: Yeah. Is there anything else that you would like Redress Scotland to understand about what happened or the harm that you lived with?
[B 80:43]: I'd like them to understand what happened, completely. I hope it doesn't happen to other people. It's running behind me, it's mentally invasive, it just stays with you, it just doesn't go away. I think that's why they brought Redress up, because the Scottish government knew it was wrong and they brought that up. I brought that to you people for conversation.
[A 81:02]: I don't think conversation's enough. No, it's nowhere near justice.
[B 81:08]: I don't think you've got to obey the conversation. I mean, that's just— it might make your life a wee bit happier and make you better and that, but it's not going to bring back your youth and your young and maybe your future and that.
[A 81:20]: Your future's basically fucked, if you know what I mean. Yeah, I don't think they understand that.
[B 81:27]: I think they're just saying we'll give you compensation, that's it. We'll give you an apology, that's you. That's it, belty, that's you. I don't think that's enough, man. No, I think it should have been dealt with years ago. I think it was 2000, was it 2017? Yeah, they did this scheme, that should have been years before that. Absolutely. And dealt with before that.
[A 81:54]: Is there anything important that we haven't covered today? No, I think we've covered quite a lot. Yeah, is there any—
[B 82:01]: I've spoken for much of years.
[A 82:04]: Well, do you know what, I'm glad that you were able to do so with me. It's just, it's me, I just make people feel really comfortable. Is there any wording that you would like to have handled carefully? No. No, okay. How are you feeling?
[B 82:18]: I could see a lot of phone numbers, but I just couldn't.
[A 82:21]: You should not. Tell them you've changed your mind.
[B 82:25]: I'm not really a hater. I don't like swearing much. I'm not a big swearer.
[A 82:30]: No, only when necessary, eh? I know, Celtic's playing tonight. You've just signed that Alex Oxlade-Chamberlain, haven't you?
[B 82:42]: He's been there for the last year. He's been there over a year now.
[A 82:45]: I thought it was only a couple of months. That's how far behind I am.
[B 82:49]: He signed last— when did he sign? I don't know, just now? August? Oh, was it? Oh God. He signed in January. Ah. A year's deal. A year's deal. They just give him a new year's contract.
[A 83:04]: Was it? Yeah, you won the last cup, didn't you?
[B 83:08]: I won the last one, won the weekend off.
[A 83:10]: You're doing pretty well for the start of this season. Not so much. That's a good point. No, I like the football. I try and keep up with a bit of it.
[B 83:23]: My favourite player years ago when I was young was Alan Shearer. I liked him. I'm from Newcastle. I loved Shearer. Shearer was brilliant. He played with Chris Sutton at Blackburn. He was— Yeah, he did.
[A 83:36]: Chris Sutton played for Celtic, sure. Yeah, Shearer was good. I liked them, Shola Myobi. He was good. He was good, yeah.
[B 83:46]: One of the best players with Newcastle I've seen ever was Faustino Asprilla. Yes, yeah. Him and Genoa were brilliant. Yeah, yeah.
[A 83:56]: I mean, I think they were— we have had some good teams, but this, this, I think this season is going to be a struggle. I know, that's why I'm a bit gutted. I'm not clutching on straws to this season, I'll tell you that.
[B 84:11]: Sold Tonali, sold Guevara, sold Isaac last year, sold Gobert to Barcelona. I know, sold about 300+ million pounds worth of players.
[A 84:21]: Yeah, and haven't even bought anyone proper yet. I know. I've bought someone actually, bought someone from Benfica.
[B 84:28]: Ah, a right-back. Yeah. The guys that own Newcastle are richer than Man City.
[A 84:34]: Can't spend it though, can we? I know. It's all this financial fair play, but it's not fair, is it?
[B 84:40]: Well, if we just sell a few of our players, I think we'd be able to spend that.
[A 84:44]: Oh, you'd like to think so, wouldn't you? But apparently not. So we'll see how this season goes. It might be that I ring you in a few months to tell you Redress's decision and we're relegated already. Oh, God. Patrick, how are you feeling after discussing all of this?
[B 85:00]: Aye, aye, I think it'll go.
[A 85:04]: Yeah, and do you feel safe to be ending the call with me? Yes, aye, it's better. Couldn't wait to speak to you. I'm glad. Is there someone you can contact for support if you need any support?
[B 85:18]: I've got a good pal, he's back in Mother Russia, he comes in quite a lot.
[A 85:22]: Oh, that's good, I'm glad. So I'm now going to quickly explain the next steps to you just so that you have a rough idea. So after this call, I'm going to go away and I'm going to neaten up because I've taken it down as notes. I'm going to write it into a full statement. Once that's done, it'll be emailed over to you, so you'll get your statement and you'll get a payment authority letter, and it's just so you can read through it, make sure you're happy with it. You'll sign the statement and the payment authority letter, and that'll get sent back to us. We'll then send it off to Redress, and you'll have to do an identification verification So it's literally a 20-second WhatsApp video call where our head solicitor and my manager joins the call with you, and you'll hold your ID up to your face and they'll say yep, and then it's done. Okay, it's really, really quick, it's in like 20 seconds and then it's done. Okay, we don't really hang about with it. No problem. Are you happy with how the next steps have been explained? Yes. Perfect. Well, that is your witness statement complete, Patrick. So I will, like I said, go away, write this up, and I will contact you when it is ready for you to read through and sign, okay?
[B 86:35]: That's brilliant, thanks, you're welcome.
[A 86:36]: Alright, thank you very much for your time and thank you for trusting me to open up to me, okay? No problem, enjoy your day. You enjoy the rest of your day too, Patrick. I'll speak to you soon. Thank you, bye-bye. Bye., `formatted_transcript` = [A 00:02]: Hi there, can I speak to Patrick Bishop? Hi Patrick, it's Leah calling from MMA Legal to do your witness statement. Is now still a good time for you?
[B 00:11]: Yes, it was.
[A 00:12]: Perfect. Before I start, I do just have to let you know that call is recorded for training and monitoring purposes, and for data protection, could you confirm your date of birth and your postcode for me please?
[B 00:25]: 10th of August 1993, postcode PSD1NH.
[A 00:28]: Amazing, thank you very much. So just before I get into the actual witness statement itself, I'm just going to ask you a couple of questions just so I know that we can still continue. Let me just get them up. Have you previously made any civil claim, criminal injuries claim, redress application, complaint, police report, inquiry statement, or claim to another scheme about any abuse received in care?
[B 00:55]: No.
[A 00:56]: No. Have you ever received any payment, apology, settlement, or decision? No. No. Okay, no worries at all. And are you comfortable and happy to continue today?
[B 01:14]: Yes, that's all.
[A 01:16]: Yeah. Do you need anyone with you or any other adjustments?
[B 01:21]: No, actually, no. I just like doing things myself.
[A 01:24]: Okay, fair enough. Do you understand that the purpose of the statement is to be sent to redress and agree that it can be used for your redress application and any supporting evidence?
[B 01:35]: Yes, I know that.
[A 01:36]: Perfect. I've created a bit of a chronology of care, so a bit of a timeline of your care settings. I would like to go through that with you first just to ensure that I'm not missing any, okay? Okay, so in 1992 I have Griff Children's Home.
[B 01:57]: Great, that's good.
[A 01:58]: Greif, sorry, that's my, that's my bad. I've got Greif Children's Home. I'm not very good at the pronunciation part. And then in 1994 I've got a Beach Avenue.
[B 02:11]: Beach Avenue was before Greif.
[A 02:14]: Before Greif, yes. Okay, um, you just bear with me. Okay, so from the care records that we've received, it only states that Greif was the first one. So are you saying that there was Beech before Greif?
[B 02:54]: No, I just can't remember, but I'm sure Beech Avenue was before Greif. But my granny died when she died, 1991, '92, so it might be right then. Okay, that's what I meant to hear.
[A 03:12]: Um, I mean, the, the records that we have do show— so it was Grieve Children's Home in 1992.
[B 03:20]: Yes.
[A 03:21]: And then returned back to your mother.
[B 03:25]: Yes.
[A 03:25]: And then back into care in April 1994, and that was into Beech Avenue.
[B 03:32]: Right. Yes, that might be right. Yes.
[A 03:34]: Okay, no problem. And I've then got, after Beach Avenue, I've got Newfield Resource Centre.
[B 03:41]: Yes, that's right.
[A 03:42]: Yes, in the Campsie unit.
[B 03:45]: Yes, that's Campsie. And so if I was in— that's in Johnstone.
[A 03:51]: Yes, I've then got Balrossie.
[B 03:54]: Yes, that's Balrossie Boys' Home, but end up— they call it Rossie Home now because it's shut.
[A 04:01]: Yes, I've then got Kibble.
[B 04:03]: Yes, that's it. I've been great. I've just messed up.
[A 04:06]: No, that's okay, don't worry. I just wanted to clarify before we continued. I would hate for us to get halfway down and then, uh, missing something.
[B 04:14]: I think quite a few, so like 5 or something.
[A 04:18]: It looks like 1, 2— yeah, it looks like 5. And then after Kibble, you were released, uh, to relatives or friends?
[B 04:29]: Yes, I stayed with my gran for a couple of months and then I got my own house.
[A 04:32]: Okay, perfect. Well, if that's all correct, then let's crack on.
[B 04:36]: Okay.
[A 04:38]: I know you'll have to excuse any of my pronunciations. I'm not the best at this.
[B 04:43]: Some things I can't pronounce.
[A 04:47]: It's that most of it is like the towns and the city names.
[B 04:51]: I'm like One of them's in Culmacolm, one of them's in Johnstone, one of them's in Bridgerweir, one of them's in Paisley, and one of them's in Hunterhall, that's in Paisley.
[A 05:02]: Yeah, well, I spent the first couple of months doing this job calling Renfrewshire, Roofrenshire. I think there was a few times I said North Ayrshire was North Asia, so, you know, we've got there now though. Okay, so I just want to let you know that you are in complete control of this meeting. You can take a break, skip a question, or ask me to reword anything. Please note that some questions can be upsetting because they do concern your care in time and its impact, okay?
[B 05:39]: Yes, I know.
[A 05:40]: So where did you grow up and who did you live with before you went into care?
[B 05:45]: I lived with my mum before I moved here. I lived with my gran, and eventually she died. I was always with my mum on and off, and then I was with my gran on and off. I was kind of, I wasn't really in an actual setting, if you know what I mean.
[A 06:02]: Yeah, just a house or a flat?
[B 06:04]: Yeah, they were flats, aye.
[A 06:06]: Flats, yeah.
[B 06:08]: Yes.
[A 06:08]: And did you have your own bedroom?
[B 06:11]: No.
[A 06:12]: Shared?
[B 06:13]: Yes.
[A 06:14]: Okay. What was the food like at home? You know, just, was it nice home-cooked meals?
[B 06:19]: No, it's kinda just my mom and that. My mom was an alcoholic, all that, so never had anything like that. So there was like sex, so no, there's nothing to eat.
[A 06:30]: Okay. And you've got— did you say this, there were 6 of you, so there was 5 siblings?
[B 06:35]: Yes, 5.
[A 06:36]: And can I ask how many brothers and how many sisters?
[B 06:40]: There's 3 brothers, 3 sisters, and me, so 7.
[A 06:46]: Okay, and there was 7 of you all together?
[B 06:50]: Yes, and we stayed in the apartment.
[A 06:53]: Okay, and who did you share the bedroom with?
[B 06:56]: Me and my brothers and I.
[A 06:59]: Okay, are you the youngest or the middle? Middle. Middle. Okay, what about school? Did you still go to school before you went into care?
[B 07:15]: I was in primary school, I was in St. Fergus, but I was hardly there. Didn't go well, no. So it was basically your mum's fate on that one, just basically. My mum was an alcoholic, mum was always in and out of jail.
[A 07:29]: Okay, that was that your father. All right, if I do go silent at any moment, it is just so I can type up these notes, okay?
[B 07:40]: That's fine.
[A 07:41]: Uh, no problem.
[B 07:43]: I didn't get high school, didn't I?
[A 07:46]: You didn't go into high school?
[B 07:48]: No, I didn't get high school.
[A 07:50]: Okay. Um, how did you come to enter into the care system?
[B 07:59]: My gran died when I was— she died when I was 10, and my mum was— she was an alcoholic. And I think my mum ended up putting us into care because my gran died, but ended up— I was kind of— I wasn't good at school, so I was going to a boys' home anyway, but me and my brother were in a care with her, so Right, okay.
[A 08:23]: So it was your mum who made the decision. Were you ever told why you were put into care?
[B 08:27]: My mum always came down. She was an alcoholic, so basically put into care because of that, because she never did any visiting much. I always stayed with my aunt and gran, and she was always throwing us out and things like that.
[A 08:37]: Right, so you weren't told, but you kind of knew?
[B 08:40]: Yes, aye. Okay. We were told the day we walked in that we were going into care.
[A 08:44]: Okay. So I know you've got 6 siblings, obviously, besides yourself, so you've got 3 brothers and 3 sisters, and you're the middle child. Were you separated from any of them in care?
[B 08:55]: Yes.
[A 08:56]: How many?
[B 08:57]: From all—
[A 08:58]: —from all of them?
[B 09:00]: Yes, me and my brother Kevin here, we were not eh— be charmed if there was another one that I was separated to but it wasn't the case. We were 10 or something.
[A 09:14]: Okay. And did you say how old were you when you first entered care? Did you say about 10? Kind of taking it over, yes, sorry. Yeah, and how did you feel at the time of first entering care? You know, what were your first thoughts, if you can remember anything?
[B 09:30]: I don't know actually how I felt, because I was quite young, you know what I mean? So sometimes when you're young, you don't tend to think about it. You kind of must feel like brothers and sisters and things like that, but you never really—
[A 09:41]: You never really thought about how you felt?
[B 09:44]: Nah, it's kind of when you're that young, you don't really think about it. No, I'm just so sad because my gran died, and if she didn't die, I don't think I'd be around here, to be honest with you.
[A 10:00]: Oh, bless. Were you very close with your gran?
[B 10:04]: I was very close to her. She was kind of— she was always there when she had cancer, so she passed away. So kind of, that was That's from my wee staffies cottoning up.
[A 10:17]: Bless you. Is there anything important about your childhood health, any learning needs, any vulnerability that should be recorded for redress?
[B 10:27]: No, I had ADHD when I was young.
[A 10:32]: Okay, I'll jot that down. Okay, so I'm now going to move on to the next section, and what I'm going to do in this section is I'm going to ask you a multitude of questions but for each care setting one by one, okay? Yes. So I know that there'll be some things that pop up where you're like, oh, that happened in that one as well, but I need to make sure I keep it chronological for when it gets sent to redress, okay? Okay. Perfect. So I'm going to start with Gryfe Children's Home. So from records, I can see that you entered there on the 12th of February 1992. Can I ask what kind of setting it was? So was it a house? Was it like a There was two houses, so there was two houses, different houses. Two houses. And which one were you in? Was there any name? Did it look—
[B 11:21]: No, just, just both of them are called the Grange. There was two different ones. There was a big house and then there was a wee one next to it, a wee cottage.
[A 11:29]: Okay. And which one were you in? The big house?
[B 11:31]: Yes.
[A 11:33]: Okay. And how many floors was it, can you remember? There's only 2 floors.
[B 11:43]: It's quite a long, quite long at the back. I think it's still there, I'm not sure.
[A 11:52]: Potentially. Some of them haven't really shut down, some of them have kind of kept the building but changed what it's used for.
[B 11:58]: I know Paul Rossi shut down, so that's why I got moved, because it's coming under LSD building, so they moved us up.
[A 12:03]: Right, yeah. So what was the ordinary daily life like in Greif?
[B 12:12]: It was kind of, because you're young, it was kind of, I don't know, it was kind of, there wasn't any real set and rigid rules, so you just had to exist there and adapt.
[A 12:20]: Yeah, so what about the actual, so did you have your own bedroom here?
[B 12:25]: In Greif? I don't know, I can't remember. Okay, that's okay. Kinda maybe, I think, but I can't remember the Greif that much because I was that young.
[A 12:33]: That's okay, I'll just— we'll take down what we can remember, and that's absolutely fine. What about toiletries? Can you remember if you were provided with shower gel, toothpaste?
[B 12:45]: No, I don't remember. Don't remember.
[A 12:47]: What about the food? Was the food okay?
[B 12:50]: I don't actually remember what I ate.
[A 12:51]: That's okay, I'm just literally going to list off some things, and if you can't remember, just say no, okay? Okay. What about school? Did you still go to school while in this setting?
[B 13:02]: Yes, when I was in the group, I was still going to Mr Patrick Bishop's for a couple of months.
[A 13:08]: Okay. What about clothing? Did you get provided any clothes there?
[B 13:14]: I don't actually. I can't remember.
[A 13:17]: Sorry about that. That's all right, don't worry. What about contact with family? Did you still see your mum? No. And was that your decision, her decision, or?
[B 13:29]: It was probably her because she was an alcoholic, you know. Okay. I just, you know, that young, I can't even remember anything about that one.
[A 13:36]: Well, I can't remember what I had for breakfast yesterday, so it's all right.
[B 13:40]: And I can.
[A 13:46]: Okay, what about the staff? What were the staff like?
[B 13:51]: Some of them were all right and some of them were just not all right. You always get that in homes. There's always a mixture, there's always ones that's alright, there's always ones that's not alright.
[A 14:00]: Okay, always just a bit of a mixture of, you know, there's always going to be one or two.
[B 14:04]: Mixture, mixture. Mixture of nice people and mixture of assholes, basically. Fair enough.
[A 14:11]: What about the kids, the other children there, were they alright with you? Did you get along?
[B 14:16]: I can't remember, Mr Patrick Bishop. I can't remember any of them. I think I was only in there for a bit. I think it was the last few months I was in there.
[A 14:23]: I think from what I could see Actually, let me just have a little look.
[B 14:28]: Maybe a bit over 6 months, maybe even more than that.
[A 14:30]: From February until August. Oh, well, no, it's a couple of months.
[B 14:35]: Yeah, a couple of months.
[A 14:36]: Yeah. What about any rules? Were there any particular strict rules that you can remember? No, I can't remember that. Any punishments?
[B 14:46]: Ah, there was punishments. You were thrown in your room and locked in your room and things like that.
[A 14:48]: You would be thrown in your room and locked in? Yes, I— okay, that's what they used to—
[B 14:55]: that's— that happened in quite a lot of homes when I was young. You used to get locked in your rooms and all that, and you were bad and all that.
[A 15:00]: I have heard that from a couple of people, to be fair.
[B 15:04]: It's quite a lot of the bastards used to hit you and all that.
[A 15:07]: Did they hit you in Greif? No. No? Okay. Um, did anything happen in Greif that you would now as an adult consider to be abuse, neglect, or harmful?
[B 15:19]: Just get locked in a room, things like that. I think that's ample. Okay. And grabbed and threw about.
[A 15:26]: That's probably the same as physical abuse, I'd say. Yeah, absolutely. How did it make you feel? You know, like at the time, like when you were being locked in your room, how would you feel?
[B 15:39]: You feel bad when they do that because you normally used to be locked up. It's like imprisonment. Especially when you're that lucky, you're only 10 years old, you go, ah, what's going on?
[A 15:48]: Yeah, absolutely. Um, was it all of the staff that were involved, only a particular few?
[B 15:55]: There's only a couple. It's certainly— I've noticed that, and I noticed that in the buy homes, isn't it? You always get ones that are brand new, you always get ones that are just arseholes, and you always get ones that shouldn't have been at home because you've been in jail.
[A 16:09]: Yeah, okay. Can you give me one clear example of this occurrence? So where and when did it occur? You know, what happened before?
[B 16:33]: Just give a You were told to do something, you never done it, and you used to be grabbed and threw in your room and all that, and strangled.
[A 16:40]: And what kind of thing would you do for that to be the punishment? I just can't remember that, to be honest. That's okay, that's okay.
[B 16:49]: Too young, you know, a 10-year-old, you know.
[A 16:50]: Yeah, yeah, of course. Did it happen often? Was it quite a regular occurrence?
[B 16:55]: Yes, it was often. Hang on, Grace, I'm just gonna spanner the hands. They just, I don't think they were trained right to start with to actually deal with people. The young ones are just, I think they just, we'll just put them in the group.
[A 17:08]: Yes, and what about, did it ever become worse or change or was it kind of just the same thing over and over? Same thing over and over.
[B 17:17]: You always knew when you turned the page or turned around you were getting locked in a room.
[A 17:22]: What about when you were locked in your room, were you still, were you given any food or water?
[B 17:29]: No, they used to open the door but they're not bringing your dinner.
[A 17:33]: Would you have to eat your dinner in the room or were you allowed to go and eat with everyone else? They used to bring up dinner.
[B 17:39]: There wasn't a toilet in the room either, to be honest with you.
[A 17:42]: Okay.
[B 17:45]: I remember that much.
[A 17:46]: Yeah, so I know it sounds a bit— I know it can be a bit hard to talk about, but with there being no toilet, would you have an accident while you were in there?
[B 17:56]: Aye, just no choice. You either piss yourself or you shake yourself or you push the toilet or something. Yeah. There's no choice when you're locked in a room. It's just, it happened quite a lot back in the day.
[A 18:07]: Would you ask to go to the toilet or were you not able to?
[B 18:10]: It's extremely hard to go. You just get knocked. It's just getting older.
[A 18:14]: Okay. Okay, what immediate effects came from this kind of experience? Was there any pain or injury, any fear, shame, sleep problems, bedwetting, any running away? Yes, that was all.
[B 18:35]: That was all the same. I used to wet your bed, used to run away, used to get fear. Something— that's how you used to run away, because you were feared. Yeah. Probably. You'll have heard that a lot, actually, and been involved in care, you probably— that's where a lot of people run away because they've been wet in the bed.
[A 18:52]: Yeah. And I'm sorry to ask, but would you wet the bed in Greif? Yes. Yeah. And what would happen if you wet the bed? Were you given any, you know, any comfort? Were you given any—? No.
[B 19:04]: Certain staff were alright, certain ones weren't.
[A 19:09]: So would they, like, say, change your sheets?
[B 19:11]: Yes, some of them are all right. So you'll probably hear about a lot. Some of them are already in certain homes. Some of them— it happens in other homes. You always meet nice people and then you meet assholes.
[A 19:20]: Yeah, happens absolutely everywhere. I mean, it's just—
[B 19:23]: you never really— you never got home, you met all nice people.
[A 19:27]: Never happens. You never get a full night's sleep.
[B 19:30]: Right. Okay. I don't know, sometimes you wish for it, but it wasn't gonna happen, so you just had to go. That's when you're 10-year-old, I mean.
[A 19:43]: So yeah, absolutely, absolutely. Um, did this happen to anyone else, or did you ever— did anyone else ever witness this happening to you, you know, being locked in that room?
[B 19:55]: No, I just do what I say. People, I mean, there's people who probably witnessed it happening to me and all, but yeah, you're a lot young, you can't remember, but it did happen to other people. Used to happen to a lot of people in there.
[A 20:10]: Yeah, of course.
[B 20:13]: That was one of the worst ones.
[A 20:15]: Fife was the worst one? One of them, aye. Okay. And when you say you would be kind of, you know, grabbed or thrown into your room, was there ever any bruises, any handprints?
[B 20:32]: Yes, I was always bruised when they grabbed me and hit me and things like that. It always happened. Okay. You're 10, you're up there, back that long, you can remember certain things but you can't remember it all.
[A 20:44]: Yeah, of course. And did you ever tell anyone or try and get any help because of that?
[B 20:49]: Yeah, I used to tell the night staff and all that, but when you're that young, you don't think they'll believe you when you've been in a home. They just shy me about or just ignore you. Yeah, even the nice ones, they used to say, right, I may borrow and just walk away and things like that. So, okay, you end up going like this, you end up seeing the hank of their arseholes. Yeah, yeah, because they used to make you— even if you made a complaint, you just get ignored because you're that young. Okay.
[A 21:27]: So that is everything for Greif. Yes. So I'm now going to move on to Beech Avenue. So I'm going to ask the same question again. What was Beech Avenue? Was it a home? Was it a residential school? It was just—
[B 21:40]: it was like two houses knocked into one. Just a home. It was just like two normal houses and they knocked it through and they won us.
[A 21:48]: Okay. And can you remember how many floors were in this house? 2 floors. And where was your bedroom? Top floor. Okay. Did you have your own bedroom or shared? Own bedroom. Own bedroom.
[B 22:07]: I think there was about 10 people in all or something.
[A 22:10]: In the home? Yes. Okay. What about the toilets? You know, was there— were they shared? Were the showers shared? Well, they're shared toilets, yes. Shared toilets, okay.
[B 22:22]: There's a couple of them, there's a couple on the top, one on the bottom.
[A 22:28]: Okay, no problem. Okay. And what about the food here?
[B 22:46]: It was actually all right, but you can't really remember much of it. Yeah, you're still going to school, you're in there, so you're new to the school, you know what I mean?
[A 23:02]: What about, would you like eat dinner together or eat breakfast together? Yes, you used to do that. Okay.
[B 23:13]: That was actually, Beech Avenue was actually the best one.
[A 23:15]: It was the best one?
[B 23:17]: Yes.
[A 23:20]: Okay. What about hygiene-wise? Was there any toiletries provided?
[B 23:27]: I just cannot remember that, to be honest with you. I just cannot remember, too young. So I just actually liked the home, I thought it was quite good.
[A 23:35]: Yeah, no, that's absolutely fine. What about clothing? Did you go with the clothing that you had from home or were you provided new?
[B 23:42]: Covenants I came to home, right? Yeah. I can't actually remember getting any clues in there. I don't think I was in there that long either.
[A 23:51]: Let me have a little look and see. Yeah, Beach Avenue was about 2 months.
[B 23:57]: It wasn't that long. Okay. Because I left there and they put me on Newfield.
[A 24:02]: Yes, I've got Newfield. That's the next one, just for this one. What about contact with family? Was there still no contact?
[B 24:10]: No, no contact, no.
[A 24:11]: Okay, and what about the staff? What were they like?
[B 24:15]: Actually, it was a guy, a Mr Rankin, and his wife. They owned a fruit stall next to Bell Street. They were actually, him and his wife were actually buried inside.
[A 24:27]: Okay, okay, cool, got that. And what about the other children? Were they okay? Yes, I know someone in from Cherwell, so yes, they were actually all right. You know some of the names? Yeah, yes I do. Can you give me just a couple? It just really helps to solidify the statement is all. There was Elizabeth Campbell.
[B 24:50]: Yeah. Sharon McAllister. Yeah. That was two. And then my brother Kevin, he was in there too.
[A 24:58]: Your brother Kevin was in there too. Is he an older brother? Younger, okay. He's youngest. Youngest, okay, got that. Did anything happen here that you would now consider abuse, neglect, or harmful as an adult? No. No, okay. And I know the question is, what was different about this placement compared with the others? I know you said it was the best one. What made it the best one?
[B 25:28]: The staff are actually very nice. The husband— there was a husband and wife that owned the fruiters as well, but they ran that. So I don't know if you— I can't remember, but I knew Mr Rankin. He used to take us to the fruiters. And Mr— who, sorry? His name is Mr Rankin. I can't remember his first name. The fruiters in that, in Welshgate, were just along the way where I stayed in Paisley. So there's something called Paisley. On the fruiters, and he used to take the fruiters and that, and you just used to help yourself. I remember to see the shed and I just thought—
[A 26:00]: Okay, I'm glad that there was at least, you know, one place that was safe for you.
[B 26:04]: That was the only one, aye. Oh, bless you.
[A 26:08]: I'm going to move on now to Newfield. So I can see that you were there for about 6 months as well. Yes. What was Newfield in a sense of, was it a house?
[B 26:20]: It was not, it was units. There was like 4 or 5 different units because it was a residential home for boys and girls. It was a residential, okay, boys and girls, plus the school was inside.
[A 26:37]: Okay, and how many people were there to a unit? Can you remember it all?
[B 26:45]: That's okay. I'd say 6 plus, wasn't it?
[A 26:48]: Yeah. So we'll go with like just 6 or more to a unit, and you said there was about 4 or 5 units? Yes, there was.
[B 27:00]: They were named after islands: Campsie, South, Iona.
[A 27:06]: They were named after islands. And I've got you down as being in the Campsie unit, is that right? Yes, I was in Campsie and South. Campsie and South? No. Okay. Okay, and what about the units? What did they look like? You know, was there a kitchen, dining room?
[B 27:27]: There was a kitchen, dining room, yes. Couches. Just looked like—
[A 27:31]: the units kind of looked like a house, you know what I mean? Okay. What about your bedroom? Did you have your own bedroom or did you share? I had my own bedroom, yes. Own bedroom. And what about bathrooms?
[B 27:45]: Yes, there was shared bathrooms, yes, for the residents.
[A 27:49]: And what about showers? Was there shared showers? Eh, can't remember, but I know there was baths. I remember that back then. Were they shared baths, so kind of everyone would take it in turns to use the baths? Yes. Okay. What about routines? Was there any specific kind of bathing routine, you know, was it you have to bath in the morning and night, or? No, not really. No, no.
[B 28:10]: Okay, I think it was kind of your choice, if you know what I mean.
[A 28:15]: Yeah, okay. You didn't have a choice? Oh, you had a choice?
[B 28:20]: It was up to you, but nobody ever said to you, go for a shower in the bathroom every day, which I think you should have.
[A 28:26]: Yeah, okay. Um, what about the food?
[B 28:34]: I think it's actually all right, as I can remember, but I cannae remember that much, darling.
[A 28:38]: Yeah, again, it's just one of them.
[B 28:41]: Right.
[A 28:47]: And what about toiletries? Can you remember being provided shower gel, toothpaste, toothbrush? No, I cannae, no. Is that that you can't remember, you weren't given them? I cannae remember. Okay, no, that's okay. I just wanted to clarify that I didn't get that any mistaken. No, I can't remember.
[B 29:05]: Then I got to be about older. I know of it, but no, I can't remember that, no.
[A 29:09]: Okay, no problem at all. And what about contact with family? Was there still no contact?
[B 29:14]: Eh, I don't think anybody ever came to see me in the tube, no.
[A 29:18]: Okay. What about the staff? What were the staff like in this place? Half and half.
[B 29:23]: Half of them were alright, half of them were arseholes. Okay.
[A 29:27]: I don't know what I need to put. No, no, say what you need to say, honestly. There's no— You're all right?
[B 29:34]: Some of them are all right, some of them were just—
[A 29:36]: shouldn't have been there, if you know what I mean. What about the other children there? Eh, it's kind of—
[B 29:42]: some of them are all right, some of them aren't. Kinda, they've probably seen this, they've probably seen the same as me. He was all right, he wasn't.
[A 29:49]: Yeah, well, you're never going to get along with everyone. That's it, kinda.
[B 29:53]: You don't know them, so yeah, you go, ah, fuck you.
[A 29:57]: Yeah. What about any rules? Was there any rules that you can remember from here? No. What about any punishments?
[B 30:08]: I used to get locked in your room and battered and all that in there. I didn't like that place at all.
[A 30:13]: So they would take you to your room?
[B 30:16]: Some of the staff used to hit you and things like that and throw you in your room and things like that.
[A 30:23]: Okay. So I know you've just said that, but I'll ask the same question again. Did anything happen there that as an adult you now consider to be abuse, neglect, or harmful? Yes. And how would you label that?
[B 30:37]: Physical abuse, getting hot and bothered and clearing your room and locked in your room. I haven't done that. I just didn't like the place at all. I just couldn't stand it.
[A 30:49]: Okay.
[B 30:51]: And you've made a complaint, tell staff, as I said to you, you just get knocked. They just ignore you.
[A 31:01]: And who was responsible for the abuse, the physical abuse? Yeah, the staff. The staff. And was there any, you know, was it just a particular set of staff or was it kind of all of them?
[B 31:11]: No, just this kind of, as I said to you, some of them are alright, some of them on me. Yeah, you know, it's not in order. You probably notice that in all your claims you're dealing with someone. A lot of people, some of the staff they like, and some of them they're just no.
[A 31:25]: Yeah. So can you give me one clear example of a time when you were physically abused? What happened beforehand, what happened during, and what happened after?
[B 31:37]: But it's just, just, I can't even remember what happened before that. I remember getting hot grabbed and threw my room and things up.
[A 31:46]: So can you remember where it happened? You know, was it in a communal area?
[B 31:50]: It was in a— no, it wasn't in a communal area, it was in a private bit.
[A 31:54]: In a private what, sorry? Just in a private bit. In a private bit of the unit. And so what did the member of staff do?
[B 32:07]: They actually just grabbed me and And actually punched me and actually threw me on the bed, then locked the door.
[A 32:16]: Did he physically hurt you apart from grabbing you?
[B 32:20]: Yes, he actually whacked me. He actually punched me.
[A 32:27]: And where did that hit? At my face. Okay, and was there a mark after, I'm assuming? Yes, I suppose. And then he locked you in your room? Yes. And how long were you left for?
[B 32:43]: Yeah, a good few hours.
[A 32:47]: And can you remember what happened when you were let out of your room?
[B 32:51]: I was just like, my roommate, quite a nice staff actually, what happened to your face? I said he whacked me, and then all of a sudden, and get caught up a bit, I fail. That's what they used to say. Obviously, a young lady and they're adults, they've got to believe they're adults.
[A 33:09]: Yeah, that's what happens. Okay, now how often did this happen?
[B 33:20]: A couple of times.
[A 33:23]: But it wasn't a regular occurrence?
[B 33:26]: No, it's just Couple of times with certain staff, yes.
[A 33:29]: And did it ever change or become worse?
[B 33:33]: No, not really, no. Just kind of the same people all the time. They just used to hit me and grab me and throw me in the room. Never liked the place, never liked Newfield at all.
[A 33:44]: Okay. Okay. And what was the immediate effect from this? You know, was there still, was there any bedwetting, sleep problems?
[B 33:54]: You're bedwetting, you don't want to go to sleep and then this happens to you. You lie awake all night thinking you've got to clean the hickey and all that as well. Yeah. It's kind of one of the places I like to forget.
[A 34:10]: I just don't like that at all. Yeah, absolutely understandable. Just going to ask really quick, just like I asked with the old one, in Newfield, what were the staff like when you did wet the bed?
[B 34:23]: Yes, some, as I said, some of them used to change it, some of them didn't bother at all.
[A 34:27]: And the ones that didn't bother, was that left to you to deal with? Yes. Okay, and was that so, for example, you would have to change your own bedsheets or go for a quick bath, clean off? Have to go and do it yourself, yes. Okay, and some would help and some just wouldn't? Some of them were alright, some of them Okay, um, did the same thing happen to anyone else, or did you ever witness anything?
[B 35:02]: Yeah, a few people in here now. You've witnessed it? You've not seen it happening?
[A 35:11]: And would other people have seen it happening to you? Yes. Okay. Did you tell anyone what was happening?
[B 35:22]: Yes, I told other members of staff, but as I said to you, when you're that young, they don't believe you. Actually, they don't think I'm as bad as much as you do, you know.
[A 35:38]: And what was different about this care placement compared to the others? Just, just, I don't know what it was.
[B 35:45]: I just, I couldn't take that. I just didn't like it. I couldn't take the voice at all. I just couldn't make it. Some homes you mustn't go around, some homes you don't.
[A 35:55]: Yeah, absolutely. Okay, I'm now going to move on to Balrossie. So just for your knowledge, there is only 2 placements left, so we're going to do Balrossie now and then we'll do Kibble, and then that is everything for the in-depth of each placement, okay? Okay, would you like to take a break at all, or you're happy to continue?
[B 36:13]: No, Marie, I've got a can.
[A 36:15]: Perfect. What type of setting was Balrossie? Was it a residential school or a house?
[B 36:22]: A residential de-listed school. It was— there was what, 1, 2, 3— I think it was like 1, 2, 3, 5 houses. It's actually turned into flats now. It's in Kilmacomb, and Some of the flats are worth a fortune.
[A 36:40]: Yeah, and how long were you in there for? I believe that looks like a year and a half, 2 years maybe. Looks like you were there for about 1, 2— I'm trying to work out— 2 years minus 1 month, right?
[B 36:54]: About 23 months, that's it. Yes, yeah, I remember that because I ain't got no memorable losses because I remember talking to a couple of police officers and they said it was getting renovated on the flats.
[A 37:09]: Wow, okay.
[B 37:11]: And it was a lassie building, so they didn't understand that.
[A 37:14]: Yeah, so again, kind of like what with the rest, what was your daily life? So what was the actual accommodation like? Did you have your own bedroom? No, it was dormitories. Okay, and how many did you share with? 4. And were they 4 other males? Yeah. Yes, it was just boys. Yes. Okay, no problem. I just have to cheque just because sometimes it can be mixed. What about bathroom-wise?
[B 37:51]: It was just a 1-bed shared bathroom.
[A 37:53]: Yes. Was that just shared between the 4 of you in the dormitory, or was it shared between everyone?
[B 37:59]: There was 30 people in there. There was 30 of you? In the one floor, yes. It was shared between us all. Okay.
[A 38:08]: Which I didn't agree with that either. Yeah. Were there showers, baths?
[B 38:13]: There was just showers and urinals and sinks.
[A 38:17]: There wasn't any baths, no. Okay. What about any routines? Was there any specific routines that they kept you in?
[B 38:26]: No, not really. She used to tell you in the morning, "I'm going to shower. If you want a shower, go out." Okay.
[A 38:32]: What about your school? Did you still do schoolwork? School was in Neeples. Okay, it was in there.
[B 38:38]: It was a boys' school, yes. You had to go to school.
[A 38:43]: Okay. What about the food? Can you remember anything about the food?
[B 38:47]: Food was actually quite good, actually. She used to take me, she used to get your dinner. You used to get your breakfast in your dormitory. Okay. And lunchtime there was a big canteen for everybody in the full home. And then at tea time you used to bring your dinner, and then at supper time you bring your dinner.
[A 39:11]: Okay. And were you given like a choice with the food? Was there options, or was it just kind of whatever was given you had to eat?
[B 39:19]: There was kind of breakfast options when you went into the big canteen on time, you'd get up to choice options.
[A 39:26]: Okay.
[B 39:27]: Nighttime and suppertime, suppertime used to get— they used to— that was a good thing about suppertime in Bullrocks. You used to go shopping with the staff. They used to take the boys shopping and you could pick which you liked, if you know what I mean.
[A 39:41]: Oh right, okay.
[B 39:43]: That was quite good. Yeah. Back then it was unheard of. So they used to— we used to go shopping then, but I think that was even just take you for an hour or two or something.
[A 39:55]: So you would go shopping with the staff for the food?
[B 39:58]: For supper time, just no for dinners and lunches, no, just late at night. Used to be yourself at about 7, 8 o'clock. They used to take you shopping, you pick what you wanted.
[A 40:10]: Nice, okay.
[B 40:12]: There was like 12 people in there, 12 or 16 around the dormitory, so you had to— they couldn't exactly get everybody a bit of activity, you know what I mean?
[A 40:22]: Yeah, understandable.
[B 40:24]: Back then, you're young, it was— when you're young boys, it was like hot dogs and burgers, chips. That was the main thing.
[A 40:32]: Yeah. Okay, and how was— what was the staff like in there? Was it half and half?
[B 40:45]: Some of them were alright, some of them weren't.
[A 40:47]: Yeah, just the same as before. Ah, yeah, it's kind of—
[B 40:51]: some of them are nice, very nice actually, some of them are, and some of them are just assholes, basically.
[A 40:58]: Yeah, fair enough.
[B 40:59]: Keep saying that about people, you know.
[A 41:03]: No, you're all right. I'd rather you were honest. What about the other children? Did you get along with them?
[B 41:10]: Eh, half and half. Some of them not. Some of them I didn't know. You've been in a dorm before. The 4Es used to stick together, if you know what I mean. Yeah. And then there's 4 and there's 4. You're stuck between the 4Es, if you know what I mean.
[A 41:26]: Yeah, so you kind of had no real choice but to try and get along.
[B 41:29]: Well, you kept together because it was actually just, it was just a joke, to be honest with you. I didn't understand it. So it was like 40 hours in a room, we go in, well, you tried to go in, but you didn't get a choice. You were in a room and they used to just, when you're in here, that's it. Yeah. And then there was their boys in another room you used to like, and then there were boys in another room you didn't like. So they could make it that way, it's not as if they could say like you didn't get in there. Yeah, absolutely. You'd love to chew it, chew your end, if you know what I mean.
[A 42:00]: Yes, of course. Were there any rules in Balrostie that you can remember? No, no. And what about any punishments? Ah, there was punishments.
[B 42:12]: I used to get locked in your room and a few of the guys in there that I still know who they are, they used to hit you and throw you about and lock you in your room and all that, didn't they? A lot of them in that Balrossie are just going to like them.
[A 42:25]: The worst thing about Balrossie was the teachers were the worst. Really? Okay, we'll get into that in a— I'm just— because I'm going to pop that into the other box in our note sheet, which is about the abuse. So I would ask, you know, did anything happen there that you would now consider abuse to be? Sexual, physical, emotional, or neglect? Which of those would you say happened in Balrossie?
[B 42:45]: Physical and neglect. Because there was a few of them that used to hit you and throw your boot and batter you and lock you in your room. And the teachers, some of the teachers that used to go, they were worse than the actual staff you dealt with when you were in your dorm. Yeah, you can actually handle that. Yeah, I can basically, you can actually handle your heat even though you have a really cold kidney. You know what I'm saying? Yeah. You'd love to bump into them outside.
[A 43:17]: Right, yes. Can you give me one clear example, so one clear time where this physical abuse and neglect happened?
[B 43:25]: Happened a few times in there. A few times?
[A 43:27]: Can you give me like one really key one that you'll always remember?
[B 43:32]: I was in the shower and I was refusing to go to school to get a shower and the guy just bounced my knee straight up the tiles in the shower. And actually just battered me and then told me get a shower and just walked up.
[A 43:45]: And was that a teacher or a staff member?
[B 43:48]: That was a staff member.
[A 43:49]: And did you say you hit your head off the tiles?
[B 43:52]: Yes, both my heels right off the tiles in the shower and told me get a shower on that. Then I was refusing to go to school and get a shower. I remember that, and I didn't actually know the guy's name.
[A 44:02]: So what was his name?
[B 44:05]: Derek. I can't remember his second name.
[A 44:07]: Derek. That's okay, it's good.
[B 44:09]: He bounced my head right off the tiles in the shower and told me I'd get a washing or that.
[A 44:16]: He told you you would get a lashing? A wash.
[B 44:19]: A wash. A lash.
[A 44:20]: A wash. Okay. Yes. And did he do anything else other than bounce your head off the shower tiles?
[B 44:28]: I just grabbed me before, told me that Yeah, I showed up, we were going to school.
[A 44:34]: Okay. Can I ask when this happened? Were you in the— was it in the shower room? Yes. And were you clothed?
[B 44:42]: Yeah, just my pyjama bottoms on. Okay. I remember it well.
[A 44:50]: It might sound silly, but for the, you know, the— not the truthfulness, but for the redress to really understand this, can you remember what, even anything about the pyjama bottoms? You know what colour they were? They were blue. Did they have any patterns? No, just blue. Okay, no problem. And what happened after that? You know, was the bruising— was there any marks?
[B 45:15]: Ah, there was bruising and fear and things like that. I just got a shower and get ready and went to school because I didn't know how to deal with the guy again because he was just— he was a moron, just evil.
[A 45:34]: Mm-hmm. Okay. How often would this happen? Was it, you know, was the abuse a daily thing, or, you know, every now and then a thing? Every now and then, yes. Every now and then, okay. And did it ever change or get worse?
[B 45:51]: It changed for the staff. It wasn't the same staff. It was different staff at times, aye. Okay. Okay. The only thing I liked about Bullrossie was the food. That was it.
[A 46:09]: Would you say the food was better than any other care setting?
[B 46:13]: Eh, no. Okay. Because I've not got to the last one yet.
[A 46:19]: Okay, go on then. I can't wait to hear about this full English breakfast.
[B 46:24]: That was one of them. Kemble was the best one.
[A 46:27]: Was it?
[B 46:28]: Even though people say, even though a lot of people have bad things to say about it.
[A 46:33]: Okay, so what immediate effects did you experience while in Balrossie? So, you know, again, pain, injury, fear, shame, sleep problems, bedwetting? Yes, all. All of it?
[B 46:44]: I couldn't wait to get out. I just hated the place.
[A 46:48]: And what about And with, am I on Balrossie? Yes, Balrossie. What about with Balrossie with the bedwetting?
[B 46:55]: Yes, I used to do that quite a lot, yes.
[A 46:57]: And what would happen in this institute for that? You know, were the staff helpful? Were they not?
[B 47:02]: No, you had to do it yourself because it was a dormitory. That's what dormitories were like. You had to change all your own beds and things like that.
[A 47:11]: Was there ever any comfort from staff?
[B 47:13]: You know, "Oh, it's okay." No, yeah, some of them were alright, as I said to you. Yeah, some of them are nice and some of them— you see, you probably notice that yourself with people when you do interviews. People probably tell you some of the staff are brand new, some of them are mummin'. You'll probably notice that a lot.
[A 47:27]: Yeah, and it's always the bad ones that people remember the names of, never the good ones. Well, I say good ones, I say good ones, but you know, I remember a lot of the names of the good ones that I like. Can you give me some of the names that you remember?
[B 47:44]: I can remember last names, I can't remember first names.
[A 47:46]: First names is perfectly fine.
[B 47:48]: One of the good ones when I was in Bulrushy was a guy called Jimmy McWilliams. Okay, he stayed in Johnstone. He was a very nice man because he ended up coming to Kibble. Okay, another guy called Thomas Shorty, he was, he was a mate in Bulrushy. He was brand new, he came to Kibble as well. He came to He ended up in my night shift in Kibble as well. Oh God. You end up remembering half of them and then you go, ah, that's her second name, you kind of remember.
[A 48:21]: Yeah, what about, apart from Derek, can you remember any of the other bad staff members' names?
[B 48:27]: Yes, there was Charles Horne. He was a teacher. Yes, Charles Horne. Yep. And Thomas McCallum, he was, they were the head, they were two of the head teachers in the place. They were They were famous for hitting people in Bullrossie. I remember the two of them well. I don't know if they're still alive or not, but they were two— Thomas McCallum and Cheryl Thorne. Cheryl Thorne was the headteacher in the school. Thomas McCallum was the headman.
[A 48:57]: And they were the ones who were quite well known for hitting people? Yes. Did they ever hit you? Yes.
[B 49:07]: They were two main man in Cabell, Bull Roche. You probably hear the names quite a lot if you're dealing with people from Bull Roche.
[A 49:15]: We do see a lot of names constantly popping up, yeah.
[B 49:19]: If you're dealing with people from Bull Roche, they were two main mans.
[A 49:24]: Yeah. Did you ever tell anyone what was happening in this one?
[B 49:29]: Yes, but they're the head teachers and things like that, so you're not going to believe them. Used to tell your kids, you used to tell your staff, you used to get ding dong, ding dong. Yeah, just to get knocked, because they were the head teachers. They were the teachers in Morrosey, they were the worst. Apart from that guy, I can't remember his second name. I know he's staying in Wrentham next to me just now, but I can't remember. Okay.
[A 50:01]: So now let's move on to Kibble, shall we? So I have— is there anything else you want to say about Balrossie? No. No? Okay.
[B 50:10]: I'm glad it's shut. Yeah. So we just go through the other 3.
[A 50:18]: Okay, so let's move on to Kibble. So I have you being down in Kibble from 1997 to 1998? Yes. What was Kibble? Was it a residential school? Was it a house?
[B 50:35]: Boys' school, yes, residential.
[A 50:44]: Okay. And again, what was it like? Did you have your own room? Yes, I had my own room in Kibble, yes. Own room, okay. Was it a big house that you stayed in?
[B 50:56]: It is flat units, it was like dormitory units, 4 separate units of us in Kibble.
[A 51:05]: Okay, 4 separate units. What about routines, was there any particular routines there that you can really remember?
[B 51:11]: Yes, you had to be getting a minute to try to get on the showers.
[A 51:15]: Sorry, could you say that again for me? I'm just getting a bathroom. Oh, no problem.
[B 51:22]: I had a wee bit of tea and a couple of Weetabix. Couple of Weetabix, that's all. You had to get up in the morning, you got to shovel and all that and things like that.
[A 51:29]: Was there a specific time you had to wake up there?
[B 51:32]: I guess you had to go to school because the school was in the place.
[A 51:36]: So what time would you wake up if you can remember?
[B 51:39]: Eh, half 7, quarter to 8 roughly.
[A 51:42]: Yeah, okay. So I had to be at school for 9.
[B 51:45]: Then you had your breakfast and you had to get a shovel and things like that.
[A 51:54]: Okay, did you have a school uniform? Just your own clothing. Own clothing, okay. And were you ever provided any clothing?
[B 52:02]: Yes, you used to get a bus ticket. Yeah, yeah, pretty cool. Like a grant? I used to get a grant in there. Yeah. I can't remember the names. I know the names, but I can't remember what they're called. They used to take you shopping and that.
[A 52:20]: Were you allowed to buy kind of with that grant whatever clothing that you wanted, or was there kind of rules surrounding it?
[B 52:26]: No, you could buy as long as it wasn't football clothes. You could buy what you wanted if you wanted.
[A 52:36]: Okay. What about the food in this one? Could be nice, yes. Yeah, were you given choice?
[B 52:45]: Yes, very good choice.
[A 52:52]: Okay, did you eat meals together? Yes.
[B 52:58]: Where? Okay.
[A 53:08]: Um, what about the schoolwork there? Was the school okay? Yeah, yes, it was quite fine.
[B 53:14]: It was only a class and things like that. It was actually all right.
[A 53:17]: Okay. And any contact with family?
[B 53:22]: Yeah, I think sometimes my mom phoned, but she used to phone and she was drunk, and I used to tell the staff, don't answer her. But no, I don't think— did anybody ever come see me in Liverpool? I don't think they did. I never really had much contact with family, and I used to go and see my gran and that, and my other gran, when I was in Kibble. Used to go for day visits, and just used to— Kibble was just along from my house at the time. Okay. Still there, fair enough.
[A 53:49]: Yeah. What about the staff? Was it just, again, half and half?
[B 53:54]: Yes, it's half and half, but most of them are actually alright now.
[A 54:00]: Okay, what about the other children?
[B 54:03]: Kinda, you like some of them, you don't like some of them.
[A 54:11]: Okay, and was there any rules?
[B 54:19]: Eh, no, not really. There used to kinda, there was a few that I asked could you bring her in, but nah, used to, had certain rules but not many, no. And what about any punishment?
[A 54:30]: No, that's kind of—
[B 54:31]: actually, kibble was actually all right, even though you've probably heard a lot about it. I actually liked it.
[A 54:36]: Well, people had different experiences, you know. There's always going to be that people might say that, um, they had the best time in Ballarat, but it wasn't for you. It was just, you know, it's just all different, isn't it?
[B 54:50]: I think that I actually wanted once Last time Paisley and Kibble was always known as a place that people didn't like to go. I actually liked it.
[A 54:58]: Yeah, so there was no punishments, but was there anything that happened that you would now as an adult consider to be abuse, neglect, or harmful in a form of sexual, physical, emotional, or neglect? No. No, okay.
[B 55:14]: I knew a lot of the staff in Kibble as well.
[A 55:16]: You didn't like any of the staff?
[B 55:18]: I said I knew a few of them, right?
[A 55:20]: Oh, you knew a few of them?
[B 55:22]: Yes, it was just kind of— Paisley's not that big, you know what I mean?
[A 55:25]: Yes, he said it was Timmy Williams and Thomas Shetty.
[B 55:30]: Right, Thomas Shetty, he was an expert. I knew a few of the staff when I'm in the cab, I met a few of the staff and I still speak to a few of the staff when I'm out and about, having a pint and things like that.
[A 55:39]: Yeah, okay, do you know what, maybe that's helpful.
[B 55:44]: I know a few of the staff in trouble with time-based limiter. I speak to them regularly because they're nice and they speak to me.
[A 55:51]: So yeah, you can't have been a bad kid then, can you?
[B 55:55]: No, actually, years ago a lot of people had bad things to say about the company. When you first get told that you can sit there, you go, ah no, not the kettle. Yeah. And you come back, you get in there and you go, ah, it's not that bad.
[A 56:06]: Yeah. Was it a secure unit?
[B 56:13]: No, it wasn't then. It's new.
[A 56:15]: It's kind of mixed. Ah, okay, okay.
[B 56:18]: It used to be just boys, but now they've got lassies in it, and it's a secure unit now. I mean, it's kind of one of the richest homes in Scotland, I think.
[A 56:30]: Yeah, okay, I get what you mean. Was the bedwetting still happening in Kibble?
[B 56:37]: I mean, you bet they're not much, because you've got You felt safer in there, if you know what I mean.
[A 56:43]: And if you did wet the bed, what would happen?
[B 56:46]: They just tended to say, well, actually, some of the staff are alright, and you said to them and all. The staff are actually alright, a lot of the staff in there.
[A 56:57]: Okay. Did you have any problems sleeping in Kibble, or were you okay? It was alright.
[B 57:04]: The first couple of nights, you go, ah, no, it's kind of, because you're in a strange place, but after that, no, it was alright. As I said, yes, that was probably the best place I've been.
[A 57:16]: Yeah, and I would ask, you know, did you try and tell anyone or get any help, but it doesn't sound like you needed to.
[B 57:26]: Oh, Kibble was actually pretty, pretty good advice already.
[A 57:31]: In a few words, can you describe Kibble to me, like how you felt there? I felt safe. Yeah.
[B 57:38]: And that was the first time in a long time I felt safe when I was in a kibble, because it wasn't exactly the way people made it out to be. A lot of people made kibble look bad years ago. Yeah. But it wasn't. But as you were saying, everybody's got their own experience.
[A 57:54]: Well, there is a lot of kibbles as well. They've got stuff everywhere. So the Glasgow one might have been really awful, and then the Paisley one wasn't too too bad, you know what I mean?
[B 58:03]: Oh, when I was in the home zone, they only had the people. Oh really? Right, Kibble's opened up.
[A 58:10]: Look at hostels, they'll get Glasgow and stuff, haven't they?
[B 58:15]: This point, they'll get Shields and St. Mungo Football Club and all that as well. Yeah, so I never had all that, never had all that when I was in there.
[A 58:24]: Not too bad then. Is there anything else you'd like me to add down for Kibble? No, Kibble was okay.
[B 58:31]: I know it's a bad thing to say something, I'm not claiming compensation, but Kibble was— there's no point lying— Kibble was actually nice.
[A 58:39]: Yeah, that's fine.
[B 58:40]: I actually liked it.
[A 58:42]: Just because you liked one of your five doesn't mean the rest were great. You're allowed to have— and I'm quite glad that you would have had that last one being that kind of a safer place. It must have been such a relief being in there.
[B 58:54]: It was, it was actually, I was quite happy being in there. It was actually, it made me feel safe getting there.
[A 59:01]: Well, that's all that we would want for you, to feel safe, so I'm quite glad. And I'm the one who's doing your claim and telling you it's okay to have had a safe place, okay? That was it. Yeah, so I'm just going to quickly, before I move on, is there anything else that you would like to add for grief that you might have remembered?
[B 59:19]: No. I was too young to remember anything.
[A 59:21]: What about Beech Avenue?
[B 59:24]: Eh, no.
[A 59:26]: Newfield? Nah, I hated the place. Yeah, and Balrossie?
[B 59:33]: Hated that as well.
[A 59:34]: Okay, so what I'm going to do now is I'm moving on to the next section, and this is about all of the care settings overall, not just one or two. Okay, it's all of them. So across all of the placements, what were the names of the main people responsible for your abuse? The names? Yeah, so I'll just go back through really quick actually, because you gave me most of the names, didn't you? So I'll just— I'll go in and I'll copy and paste them through because I don't feel like we need to re-go through them.
[B 60:07]: Ah, there was 3 main ones.
[A 60:10]: Yes, so I've got Derek, Charles and Thomas? Yes. Okay, are you happy for them to be the only names that we put on, or is there anyone else who you would like to be named? No, that's it. Okay, I also want you to be aware that none of these people will be aware that you've said their names, okay?
[B 60:28]: It's just gonna be—
[A 60:29]: yeah, well, fair enough. Some people panic and they don't want it, but it's fine. No, you're not, absolutely. Were other children affected, and did you witness abuse or harm to anyone else?
[B 60:45]: Yes, I witnessed abuse to a few people I was in homes with. I think a lot of people did.
[A 60:51]: I think that happens.
[B 60:52]: I think you've probably heard that a lot. You witness a lot in your own homes, especially when you're young, because even if you're that young, you don't get believed. I don't care what anybody says, you don't get believed.
[A 61:02]: Yeah, I think that's how they brought out this redress because of Yeah, definitely. And is there any children who you witnessed or witnessed you being abused whose names that you can remember at all? No. Okay, no worries at all, don't worry. Why do you believe that the local authority should have been aware of what was happening?
[B 61:25]: They should have been aware. I think a few of the homes I was in, like Barossie and Newfield, I think the local authority was aware of it. But they couldn't approve it. So I know Balrossie was actually under investigation, I know Newfield not, but I don't think they could in the grave. I don't think, you know, local authorities, like, they can't approve things they don't deal with.
[A 61:47]: Yeah. Were complaints ever discouraged, ignored, or punished? Nope. And were you ever moved, threatened, or disbelieved because of these complaints?
[B 62:10]: Threatened? Aye.
[A 62:11]: And what were you threatened with?
[B 62:13]: Well, the staff threatened you to leave, but they kind of threatened to be near disciplinarian.
[A 62:21]: Okay. Have you ever reported the abuse to police, an inquiry, a professional, or any authority?
[B 62:29]: Reported it to a couple of the staff, but you only believe. Never reported to police because that was a staff responsibility, reported police back then.
[A 62:36]: Okay. Why did you move between the different placements, and were the reasons ever explained to you?
[B 62:44]: No, they weren't never explained. They just kept moving me, which I didn't like because it's just— we get moved about too much. It shouldn't have happened. Obviously you're not going to have a settled life if you keep moving. Yeah.
[A 63:08]: Did you ever run away, refuse to return, or ask to be moved?
[B 63:14]: That'll be quite a few times, yes.
[A 63:20]: And what would happen when you ran away?
[B 63:23]: I ran away and tried to run away from Bellrossie and ended up, me and 5 other boys running away from Bellrossie in my pyjamas and actually got to Kirkmaccormick, Port Glasgow and got on a train and actually came to Belkisley, Port Glasgow, in the train in my pyjamas.
[A 63:40]: So you ran away from Bellrossie in your pyjamas? Yes, me and 5 other boys. Hopped on a train? Yes, to Glasgow.
[B 63:51]: That'll be in the police report, because it was— everybody used to talk, there was 5 of us, me and 5 others. We left Kilmacon, Kilmacon, Port Glasgow's about 68 miles to Kilmacon, and they end up leaving Bullrosey because they didn't like it and end up getting on a train at Port Glasgow, Port Glasgow to Ferguson, and went to my auntie's in Ferguson.
[A 64:16]: Were the police the ones that caught you and returned you?
[B 64:19]: Yeah, police picked us up and took us back to Bullrosey, yes. There should have been a police report.
[A 64:25]: There probably is. I'll have to double-check that one.
[B 64:27]: It's got to be because they were in my pyjamas and hoosecoat.
[A 64:32]: Why did you run away?
[B 64:33]: Just didn't like the place. Just didn't like it. We ended up leaving it and then we got returned to the place at about 5 in the morning or something like that.
[A 64:43]: And what happened when you were returned?
[B 64:45]: No, I just totally go to my bed and then they get me to get up 2 hours later for school.
[A 64:50]: Right, okay.
[B 64:51]: I remember that, it was just one of the things that you think about it now, you say that was quite funny, that.
[A 64:59]: I shouldn't laugh, but I think it's the thought of 5 kids in their pyjamas getting on a train, nobody asking any questions.
[B 65:08]: Nah, they just let us on the train, that's it.
[A 65:10]: I think that's the part that got me a little bit because I think the first thing I'd do is, why are you in your dramas?
[B 65:17]: Well, that main ticket wasn't written to Morris. The train got wrecked, the cart they were in, and they got off at St James's next to Ferguson and walked all the way to Mantis' house, and then Mantis grasped at us and pulled the poles, and we got picked up. There's got to be enough police support because they picked up my pyjamas, no? There's got to be there somewhere.
[A 65:43]: Yeah, there should be. What age did you leave the care system?
[B 65:49]: 16 and a half, 17, roughly.
[A 65:54]: Okay, and what were your circumstances after? So where did you go once you were released from care?
[B 66:00]: I went to my gran's for 2 months and then I didn't like that and I got my own house. So I've stayed myself since I was— before I was 17. I've maintained since then. No support after I left. There was no support? No, I think you should have been supported when you left here.
[A 66:20]: I would have to agree, especially when you're—
[B 66:23]: I was about 16 or so. Yeah. And you think there'd be support there for you. Nah, there wasn't any support, just basically when you're that age, get to fuck and just that's you. No, there's a lot of support now in your wee care.
[A 66:38]: Yeah, so I'm now going to move on to the next section, which is all about the impact on your whole experience. So it is going to be, you know, how the combined experience has affected you. So how did the experience affect you at the time in a way of such as your safety, your trust, your confidence, your sleep, behaviour, education, relationships, or your ability to speak up?
[B 67:04]: That's kind of, that's them all. It sticks really in your brain. It's kind of mentally, you know, it's always in your brain. You just sit and think about it. That's why I drink as much, because you just can't even no think about it when you were young. Yeah, it's kind of just one of the things you wish you could forget, but you can't.
[A 67:34]: Yeah, I've got that.
[B 67:36]: It's mainly mentally now, because you're older, it just sticks with you constantly.
[A 67:42]: Yeah, so that is actually the next question. So how has it affected your mental health? Things such as anxiety, depression, trauma symptoms, panic, flashbacks, nightmares, self-harm, or suicidal thoughts?
[B 67:55]: Yes, flashbacks and nightmares and things like. Yes, that's kind of— that's funny, the main things that people don't understand about it. That's kind of— you do get flashbacks, you get memories, you get mental health problems, things like. It sticks to you constantly.
[A 68:13]: Have you got any mental health problems, Patrick? No, none. Non-diagnosed? Just alcohol. Just alcohol, okay.
[B 68:21]: Like, came back, that's a pinkle.
[A 68:25]: And would you classify yourself as alcohol dependent or an alcoholic? Alcohol dependent. Alcohol dependent, okay. I get medication off the doctor for it. Okay, no problem.
[B 68:37]: For my stomach, because I've damaged my stomach leaning into the drink over the years.
[A 68:42]: Was there ever any substance abuse? No, I've never took drugs.
[B 68:48]: Okay, never even thought of it. I don't even think I've ever smoked a joint, to be honest with you.
[A 68:55]: Fair enough, that's the best way, isn't it?
[B 68:58]: I know, that's kind of— yeah, when I stayed in Birkdale Park, it was kind of a bad area back in the '90s for drugs and hanging about, but I never even took a necky, mind.
[A 69:13]: Um, what about any self-harm or suicidal thoughts?
[B 69:18]: I've had suicidal thoughts, aye, but I've never self-harmed, no. Okay.
[A 69:26]: Okay. Do you take any medication for any kind of sleep problems? I've got—
[B 69:33]: I take sleeping tablets, but that's far. Causing my sciatica in my back and my leg. I get sleepless nights a lot. Okay.
[A 69:42]: How has your experience in care affected any relationships?
[B 69:48]: I don't really have relationships, no. I've not got much friends either because I don't really trust much. I'm kind of a loner, and that's kind of— that affected me being in homes because you don't know who to trust.
[A 70:02]: Yeah.
[B 70:04]: I think I've got one close pal and that's about it. And at my age, at 44, you think you're for funnels.
[A 70:11]: Yeah. What about intimacy? Has it ever affected— has your experience ever affected your ability to be intimate with someone?
[B 70:18]: Not kind of. I've not really been intimate with many people, to be honest with you, kind of. Okay. I've had a couple of relationships, but I don't really tell them that much, you know what I mean? I think that you keep it all to yourself. It does affect you because some of the women you go out with you don't really tell us nothing, you don't say nothing. So sometimes you're better off just keeping things to yourself. Yeah. You don't tell anybody about your physical abuse and all that, I've never really done it, no.
[A 70:48]: Yeah. What about your— obviously you said that you can't really trust people. Would you say that trust is one of the biggest things it has affected? Yes. Yeah. And what about any isolation? Do you ever find yourself isolating yourself?
[B 71:03]: Yes, I kind of— I don't really do much. I'm kind of a hussy person. I'm kind of— I'm not a socializer. Okay. I'd rather sit in the house with 10 cans and don't speak to people. And that's part of the reason.
[A 71:21]: Yeah. And what about your confidence?
[B 71:25]: Confidence is low at times. It's not great, my confidence, but as you know, your confidence, sometimes it's good, sometimes it's bad.
[A 71:34]: Yeah, it can always flip, can't it? It's up and down. Aye. Yeah, okay. Is there anything else you'd like to say about the effect it's had on relationships, any friendships, anything like that?
[B 71:47]: It's just isolation, basically. Cause it is. It's just a joke. Actually, I know it's a bad thing to say, I think care homes should be shut. Well, back in the day. I don't know what they're like now, right enough, but I've heard a lot of good things about care homes these days.
[A 72:05]: Well, you kind of question why now. Right. How has your overall experience affected your education, your work, your opportunities, finances, housing, or day-to-day stability?
[B 72:20]: It's kinda affected them all because I kinda don't work and things like that.
[A 72:24]: You don't work?
[B 72:25]: I'm on disability, aye. Okay. It affects your confidence actually. It's kinda sticks in your head and I've tried working a couple of times and then things just come into your head and you end up going, "Ah, I can't do bother with this, I just wind me head." Sometimes you depress yourself there thinking about it. Yeah. And then there are times you're all right, if you know what I mean. It's kind of—
[A 72:49]: No, I understand.
[B 72:51]: I'd love company, to be honest with you. I've had a couple of relationships and sometimes the woman go out and you don't look happy, and then at times you look happy. It's just— I think it's— I don't know what it is. It's just 50/50.
[A 73:02]: I think it just comes and goes. Yeah, yeah.
[B 73:04]: It's always there.
[A 73:05]: It's not going away, I don't think. Mr Patrick, is there anything that triggers you? Any places, smells, authority figures, institutions, or situations that you would avoid because it triggers you?
[B 73:18]: Well, I don't really get much, so I think I don't really know that answer to that. I can't really answer that one.
[A 73:22]: Yeah, no, that's okay. You don't have to.
[B 73:25]: I don't like being in private places like councils and institutions and things like that. I don't like that. I don't even like going to my doctor's because there's a lot of people about. These are my doctor's phones, mate, because I think I told them I don't like coming to surgeries.
[A 73:44]: So would you say that you avoid contact?
[B 73:47]: I avoid contact with people, yes. I think that's in my heart, mate.
[A 73:54]: And do you avoid contact with people because of what you went through or because of the aftermath?
[B 73:59]: Could have went away through and after myself. Yeah, I think that even my pal says to me, you need to start getting out now. And you don't, you don't tell people anything that happens to you. So yeah, I'm quite happy you've been on. That's all you do.
[A 74:14]: Okay, what impact has this experience had on your life overall?
[B 74:21]: I've not got a life basically. To be honest with you, I've not really got a life. My life is basically a loner, been in the house myself and kind of keep myself to myself.
[A 74:34]: Yeah.
[B 74:35]: Everybody else has got a life, they go out and socialise, things like that, but you don't want me. I don't know what it is, I don't know. I was kind of hoping it would go away, but no, it's not.
[A 74:46]: What if, so how do you, what do you think would have been different about your life had you not have been in care?
[B 74:54]: I don't know, I think maybe if I was in care, I would have had a career or had a family or had a normal life, but no, I've not got any of that. I might not, through the care settings I'm on. Yeah. I've not got a family, I've not got a career, I've not got anything like that. I think if I was in care, this You sit and think to yourself, I might have had a life. No, these days, no, you've not got a life. Yeah.
[A 75:27]: Have you ever received any counselling, therapy, mental health, addiction, GP, hospital, or professional support? No. Okay.
[B 75:37]: As I said, you don't tell people, you keep it to yourself. It's another thing that a lot of people don't get out of the kingdom. Sorry, you talk to your lawyer, I think. Yeah, they've got to keep themselves private and confidential.
[A 75:50]: Yeah, there's nothing— there's no judgement about it. People, you tell who you want to tell, and if you don't want to tell anyone, you don't need to. Nobody's— there's no force in you to tell anyone, do you know what I mean? You don't need to. I know it's your business.
[B 76:04]: I don't tell anybody anything, and that's why I'd love to have been able to speak to people now, but now you can Well, I appreciate your bravery speaking to me about it.
[A 76:16]: It helps and it means a lot that you've trusted me with it. Have you ever been diagnosed with any relevant health conditions or taken any medication? I take medication just now. Yeah, what medication is that? Amitriptyline. And is that your sleeping tablets?
[B 76:39]: No, that's sleeping tablets to help your mouth.
[A 76:42]: Okay. Any other medications, or is it just the amitriptyline and the sleeping tablets?
[B 76:47]: Quite a few. Some of Aston. Okay. And then there's Cocodamol.
[A 76:59]: Yeah. I used to take that.
[B 77:07]: And my Loxican.
[A 77:14]: Okay, I'll just leave them in there for now. I'm sure we'll have on your GP records all of your medicines. Yeah. Are you receiving support now? No. No. Okay. Is there any sibling, relative, friend, partner, or professional who you would like to provide a supporting statement for your claim?
[B 77:40]: No, I don't. I've not told anybody. I've not said to anybody about it.
[A 77:44]: Yeah, okay.
[B 77:45]: I spoke to the advice, they kinda said if you've not spoke to anybody, first thing I'll ask is kinda especially your boss.
[A 77:54]: Yeah, so I'm going to ask you the last couple of questions now, so we are close to the end. So why are you applying to the Scottish Redress Scheme, and what would you like to come from telling your storey to the Scottish Government about what you went through?
[B 78:08]: I'd like them to deal with what happened back in the past and actually accept responsibility for no doing enough to help young people in care. Never really done nothing to help people in care homes back in the day. I think there should have been something there, but they didn't do that here at the care homes in Baroda, did they?
[A 78:34]: Yeah. And what would you like to come from, like, telling your storey? Like, where— what do you want people to know from telling your storey?
[B 78:43]: I want them to know what happened back in the day, and I don't want people just to ignore what happened back in the day, because a lot of people just ignore it. Go, 'It happened back in the day, but it's the past.' It's not the past. It's not the past for people that suffered it.
[A 78:55]: Yeah, absolutely.
[B 78:56]: It's actually— it's in the future. It's still in their heads, and it's still in— I know a few people in homes that have been homes that committed suicide through all this and all that. Yeah, that's actually— I don't understand why people say, 'Oh, that was years ago, just ignore it,' and all that. It's just— it's not something you can ignore.
[A 79:12]: Yeah.
[B 79:15]: It's there on some people's memories, that's what it is. Yeah.
[A 79:26]: And what would acknowledgement mean to you? So what would the Scottish government acknowledging what you went through mean to you?
[B 79:32]: It'd mean a lot if you get an apology off them and admitted that the care homes back in the day, when they should have been, it shouldn't have been happening. There should have been rules, there should have been people checking up in care homes they should have been hanged down the tear holes back in the day. I'm glad it should have happened back in the day.
[A 79:49]: Yeah, see, they should have been monitored more closely.
[B 79:53]: I just want the Scottish government to take responsibility, but I think when I'm bringing out the red vest map, they're taking some kind of responsibility, but they're not taking it all. They're just saying, we'll give you compensation, that's it. Yeah, and it's and we'll get an apology. I don't think that's enough. I actually think they should have done something back then. It's just politicians and governments, they just— they don't care about the public. They never have.
[A 80:25]: Yeah. Is there anything else that you would like Redress Scotland to understand about what happened or the harm that you lived with?
[B 80:43]: I'd like them to understand what happened, completely. I hope it doesn't happen to other people. It's running behind me, it's mentally invasive, it just stays with you, it just doesn't go away. I think that's why they brought Redress up, because the Scottish government knew it was wrong and they brought that up. I brought that to you people for conversation.
[A 81:02]: I don't think conversation's enough. No, it's nowhere near justice.
[B 81:08]: I don't think you've got to obey the conversation. I mean, that's just— it might make your life a wee bit happier and make you better and that, but it's not going to bring back your youth and your young and maybe your future and that.
[A 81:20]: Your future's basically fucked, if you know what I mean. Yeah, I don't think they understand that.
[B 81:27]: I think they're just saying we'll give you compensation, that's it. We'll give you an apology, that's you. That's it, belty, that's you. I don't think that's enough, man. No, I think it should have been dealt with years ago. I think it was 2000, was it 2017? Yeah, they did this scheme, that should have been years before that. Absolutely. And dealt with before that.
[A 81:54]: Is there anything important that we haven't covered today? No, I think we've covered quite a lot. Yeah, is there any—
[B 82:01]: I've spoken for much of years.
[A 82:04]: Well, do you know what, I'm glad that you were able to do so with me. It's just, it's me, I just make people feel really comfortable. Is there any wording that you would like to have handled carefully? No. No, okay. How are you feeling?
[B 82:18]: I could see a lot of phone numbers, but I just couldn't.
[A 82:21]: You should not. Tell them you've changed your mind.
[B 82:25]: I'm not really a hater. I don't like swearing much. I'm not a big swearer.
[A 82:30]: No, only when necessary, eh? I know, Celtic's playing tonight. You've just signed that Alex Oxlade-Chamberlain, haven't you?
[B 82:42]: He's been there for the last year. He's been there over a year now.
[A 82:45]: I thought it was only a couple of months. That's how far behind I am.
[B 82:49]: He signed last— when did he sign? I don't know, just now? August? Oh, was it? Oh God. He signed in January. Ah. A year's deal. A year's deal. They just give him a new year's contract.
[A 83:04]: Was it? Yeah, you won the last cup, didn't you?
[B 83:08]: I won the last one, won the weekend off.
[A 83:10]: You're doing pretty well for the start of this season. Not so much. That's a good point. No, I like the football. I try and keep up with a bit of it.
[B 83:23]: My favourite player years ago when I was young was Alan Shearer. I liked him. I'm from Newcastle. I loved Shearer. Shearer was brilliant. He played with Chris Sutton at Blackburn. He was— Yeah, he did.
[A 83:36]: Chris Sutton played for Celtic, sure. Yeah, Shearer was good. I liked them, Shola Myobi. He was good. He was good, yeah.
[B 83:46]: One of the best players with Newcastle I've seen ever was Faustino Asprilla. Yes, yeah. Him and Genoa were brilliant. Yeah, yeah.
[A 83:56]: I mean, I think they were— we have had some good teams, but this, this, I think this season is going to be a struggle. I know, that's why I'm a bit gutted. I'm not clutching on straws to this season, I'll tell you that.
[B 84:11]: Sold Tonali, sold Guevara, sold Isaac last year, sold Gobert to Barcelona. I know, sold about 300+ million pounds worth of players.
[A 84:21]: Yeah, and haven't even bought anyone proper yet. I know. I've bought someone actually, bought someone from Benfica.
[B 84:28]: Ah, a right-back. Yeah. The guys that own Newcastle are richer than Man City.
[A 84:34]: Can't spend it though, can we? I know. It's all this financial fair play, but it's not fair, is it?
[B 84:40]: Well, if we just sell a few of our players, I think we'd be able to spend that.
[A 84:44]: Oh, you'd like to think so, wouldn't you? But apparently not. So we'll see how this season goes. It might be that I ring you in a few months to tell you Redress's decision and we're relegated already. Oh, God. Patrick, how are you feeling after discussing all of this?
[B 85:00]: Aye, aye, I think it'll go.
[A 85:04]: Yeah, and do you feel safe to be ending the call with me? Yes, aye, it's better. Couldn't wait to speak to you. I'm glad. Is there someone you can contact for support if you need any support?
[B 85:18]: I've got a good pal, he's back in Mother Russia, he comes in quite a lot.
[A 85:22]: Oh, that's good, I'm glad. So I'm now going to quickly explain the next steps to you just so that you have a rough idea. So after this call, I'm going to go away and I'm going to neaten up because I've taken it down as notes. I'm going to write it into a full statement. Once that's done, it'll be emailed over to you, so you'll get your statement and you'll get a payment authority letter, and it's just so you can read through it, make sure you're happy with it. You'll sign the statement and the payment authority letter, and that'll get sent back to us. We'll then send it off to Redress, and you'll have to do an identification verification So it's literally a 20-second WhatsApp video call where our head solicitor and my manager joins the call with you, and you'll hold your ID up to your face and they'll say yep, and then it's done. Okay, it's really, really quick, it's in like 20 seconds and then it's done. Okay, we don't really hang about with it. No problem. Are you happy with how the next steps have been explained? Yes. Perfect. Well, that is your witness statement complete, Patrick. So I will, like I said, go away, write this up, and I will contact you when it is ready for you to read through and sign, okay?
[B 86:35]: That's brilliant, thanks, you're welcome.
[A 86:36]: Alright, thank you very much for your time and thank you for trusting me to open up to me, okay? No problem, enjoy your day. You enjoy the rest of your day too, Patrick. I'll speak to you soon. Thank you, bye-bye. Bye., `sentiment_data` = [{"sentiment":"NEUTRAL","speaker":"A","text":"Hi there, can I speak to Patrick Bishop?","start":2858,"end":4709,"confidence":0.91480229999999995715853629008051939308643341064453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Hi Patrick, it's Leah calling from MMA Legal to do your witness statement.","start":6220,"end":9734,"confidence":0.92980490000000004524594032773165963590145111083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Is now still a good time for you?","start":9782,"end":11233,"confidence":0.62066776000000001278777972402167506515979766845703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, it was.","start":11900,"end":12303,"confidence":0.59965855000000001240323399542830884456634521484375},{"sentiment":"POSITIVE","speaker":"A","text":"Perfect.","start":12804,"end":13401,"confidence":0.76724212999999996664968193726963363587856292724609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Before I start, I do just have to let you know that call is recorded for training and monitoring purposes, and for data protection, could you confirm your date of birth and your postcode for me please?","start":13482,"end":24537,"confidence":0.906094430000000006231175575521774590015411376953125},{"sentiment":"NEUTRAL","speaker":"B","text":"10th of August 1993, postcode PSD1NH.","start":25053,"end":27245,"confidence":0.7947677399999999447999243784579448401927947998046875},{"sentiment":"POSITIVE","speaker":"A","text":"Amazing, thank you very much.","start":28493,"end":29728,"confidence":0.9858447299999999469122258233255706727504730224609375},{"sentiment":"NEUTRAL","speaker":"A","text":"So just before I get into the actual witness statement itself, I'm just going to ask you a couple of questions just so I know that we can still continue.","start":32240,"end":40045,"confidence":0.89082570000000005361329158404259942471981048583984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Let me just get them 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that the purpose of the statement is to be sent to redress and agree that it can be used for your redress application and any supporting evidence?","start":86208,"end":94399,"confidence":0.89435947000000004525332997218356467783451080322265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, I know that.","start":95140,"end":95752,"confidence":0.59243553999999998271874801503145135939121246337890625},{"sentiment":"POSITIVE","speaker":"A","text":"Perfect.","start":96348,"end":97089,"confidence":0.76724212999999996664968193726963363587856292724609375},{"sentiment":"NEUTRAL","speaker":"A","text":"I've created a bit of a chronology of care, so a bit of a timeline of your care settings.","start":98522,"end":104707,"confidence":0.90015160000000005169340511201880872249603271484375},{"sentiment":"NEUTRAL","speaker":"A","text":"I would like to go through that with you first just to ensure that I'm not missing any, okay?","start":105689,"end":109539,"confidence":0.85158604000000004408121867527370341122150421142578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, so in 1992 I have Griff Children's Home.","start":110213,"end":116480,"confidence":0.84476936000000002469079163347487337887287139892578125},{"sentiment":"POSITIVE","speaker":"B","text":"Great, that's good.","start":117267,"end":118023,"confidence":0.98035126999999999686252749597770161926746368408203125},{"sentiment":"NEGATIVE","speaker":"A","text":"Greif, sorry, that's my, that's my bad.","start":118231,"end":120563,"confidence":0.7188573000000000323694848702871240675449371337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"I've got Greif Children's Home.","start":121068,"end":122485,"confidence":0.85765089999999999381685711341560818254947662353515625},{"sentiment":"NEGATIVE","speaker":"A","text":"I'm not very good at the pronunciation part.","start":122550,"end":124308,"confidence":0.87507279999999998398862999238190241158008575439453125},{"sentiment":"NEUTRAL","speaker":"A","text":"And then in 1994 I've got a Beach Avenue.","start":125519,"end":129271,"confidence":0.84558599999999994878407960641197860240936279296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Beach Avenue was before Greif.","start":131461,"end":133204,"confidence":0.8432743499999999503558001379133202135562896728515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Before Greif, yes.","start":134002,"end":135484,"confidence":0.79641309999999998492370423264219425618648529052734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, um, you just bear with me.","start":136993,"end":141779,"confidence":0.85652684999999995074659864258137531578540802001953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, so from the care records that we've received, it only states that Greif was the first one.","start":163805,"end":170934,"confidence":0.8665534999999999765663005746318958699703216552734375},{"sentiment":"NEUTRAL","speaker":"A","text":"So are you saying that there was Beech before Greif?","start":171191,"end":173920,"confidence":0.8491815000000000335234062731615267693996429443359375},{"sentiment":"NEUTRAL","speaker":"B","text":"No, I just can't remember, but I'm sure Beech Avenue was before Greif.","start":174803,"end":178930,"confidence":0.69901519999999994769979139164206571877002716064453125},{"sentiment":"NEUTRAL","speaker":"B","text":"But my granny died when she died, 1991, '92, so it might be right then.","start":179074,"end":185706,"confidence":0.52732140000000005120028845340129919350147247314453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay, that's what I meant to hear.","start":188366,"end":189488,"confidence":0.729018500000000013727685654885135591030120849609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, I mean, the, the records that we have do show\u2014 so it was Grieve Children's Home in 1992.","start":192474,"end":199775,"confidence":0.87698449999999994464161545693059451878070831298828125},{"sentiment":"POSITIVE","speaker":"B","text":"Yes.","start":200530,"end":200771,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"And then returned back to your mother.","start":201157,"end":204226,"confidence":0.78611880000000000645599129711627028882503509521484375},{"sentiment":"POSITIVE","speaker":"B","text":"Yes.","start":205191,"end":205416,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"And then back into care in April 1994, and that was into Beech Avenue.","start":205834,"end":211154,"confidence":0.8474977999999999678237827538396231830120086669921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Right.","start":212107,"end":212317,"confidence":0.56647499999999995079491554861306212842464447021484375},{"sentiment":"POSITIVE","speaker":"B","text":"Yes, that might be right.","start":212511,"end":213512,"confidence":0.714627899999999982583176461048424243927001953125},{"sentiment":"POSITIVE","speaker":"B","text":"Yes.","start":213577,"end":213883,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"POSITIVE","speaker":"A","text":"Okay, no problem.","start":214976,"end":215970,"confidence":0.58404654000000000291237256533349864184856414794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"And I've then got, after Beach Avenue, I've got Newfield Resource Centre.","start":216579,"end":221324,"confidence":0.90322643999999996378136302155326120555400848388671875},{"sentiment":"POSITIVE","speaker":"B","text":"Yes, that's right.","start":221966,"end":222863,"confidence":0.65494733999999998896868191877729259431362152099609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, in the Campsie unit.","start":222928,"end":225092,"confidence":0.786890749999999972175146467634476721286773681640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, that's Campsie.","start":225957,"end":227913,"confidence":0.6004606999999999583650378554011695086956024169921875},{"sentiment":"NEUTRAL","speaker":"B","text":"And so if I was in\u2014 that's in Johnstone.","start":227977,"end":230959,"confidence":0.91023370000000003443574314587749540805816650390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, I've then got Balrossie.","start":231087,"end":233556,"confidence":0.7456118000000000467508698420715518295764923095703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, that's Balrossie Boys' Home, but end up\u2014 they call it Rossie Home now because it's shut.","start":234373,"end":240449,"confidence":0.75941789999999997906598991903592832386493682861328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, I've then got Kibble.","start":241187,"end":243098,"confidence":0.715404570000000017415686670574359595775604248046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, that's it.","start":243692,"end":244382,"confidence":0.484861700000000006571809763045166619122028350830078125},{"sentiment":"POSITIVE","speaker":"B","text":"I've been great.","start":244511,"end":245041,"confidence":0.93094040000000000123492327475105412304401397705078125},{"sentiment":"NEGATIVE","speaker":"B","text":"I've just messed up.","start":245121,"end":246422,"confidence":0.94004509999999996683328618019004352390766143798828125},{"sentiment":"POSITIVE","speaker":"A","text":"No, that's okay, don't worry.","start":246807,"end":248059,"confidence":0.720192799999999966331643008743412792682647705078125},{"sentiment":"NEUTRAL","speaker":"A","text":"I just wanted to clarify before we continued.","start":248107,"end":249922,"confidence":0.82542305999999998622485009036608971655368804931640625},{"sentiment":"NEGATIVE","speaker":"A","text":"I would hate for us to get halfway down and then, uh, missing something.","start":250436,"end":254064,"confidence":0.9306495999999999657603666491922922432422637939453125},{"sentiment":"NEUTRAL","speaker":"B","text":"I think quite a few, so like 5 or something.","start":254851,"end":256954,"confidence":0.84730749999999999122479721336276270449161529541015625},{"sentiment":"NEUTRAL","speaker":"A","text":"It looks like 1, 2\u2014 yeah, it looks like 5.","start":258142,"end":261611,"confidence":0.6967143399999999875404910198994912207126617431640625},{"sentiment":"NEUTRAL","speaker":"A","text":"And then after Kibble, you were released, uh, to relatives or friends?","start":262381,"end":268300,"confidence":0.92010515999999997749370095334597863256931304931640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, I stayed with my gran for a couple of months and then I got my own house.","start":269214,"end":271855,"confidence":0.5952855299999999516558091272599995136260986328125},{"sentiment":"POSITIVE","speaker":"A","text":"Okay, perfect.","start":272637,"end":273601,"confidence":0.84976715000000002664393150553223676979541778564453125},{"sentiment":"POSITIVE","speaker":"A","text":"Well, if that's all correct, then let's crack on.","start":273682,"end":276237,"confidence":0.58148973999999997719356770176091231405735015869140625},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":276976,"end":277330,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"I know you'll have to excuse any of my pronunciations.","start":278985,"end":281059,"confidence":0.5793196000000000456253701486275531351566314697265625},{"sentiment":"NEGATIVE","speaker":"A","text":"I'm not the best at this.","start":281740,"end":282676,"confidence":0.784203470000000013584440239355899393558502197265625},{"sentiment":"NEGATIVE","speaker":"B","text":"Some things I can't pronounce.","start":283095,"end":285952,"confidence":0.86837489999999994960688809442217461764812469482421875},{"sentiment":"NEUTRAL","speaker":"A","text":"It's that most of it is like the towns and the city names.","start":287405,"end":291204,"confidence":0.79091009999999994928288060691556893289089202880859375},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm like One of them's in Culmacolm, one of them's in Johnstone, one of them's in Bridgerweir, one of them's in Paisley, and one of them's in Hunterhall, that's in Paisley.","start":291327,"end":301502,"confidence":0.89472790000000002041957714027375914156436920166015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, well, I spent the first couple of months doing this job calling Renfrewshire, Roofrenshire.","start":302100,"end":309585,"confidence":0.62984790000000001608526645213714800775051116943359375},{"sentiment":"NEUTRAL","speaker":"A","text":"I think there was a few times I said North Ayrshire was North Asia, so, you know, we've got there now though.","start":310811,"end":319359,"confidence":0.84452545999999995007812003677827306091785430908203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, so I just want to let you know that you are in complete control of this meeting.","start":321641,"end":326141,"confidence":0.76677114000000001770018798197270371019840240478515625},{"sentiment":"NEUTRAL","speaker":"A","text":"You can take a break, skip a question, or ask me to reword anything.","start":327303,"end":330658,"confidence":0.7536434499999999925279325907467864453792572021484375},{"sentiment":"NEGATIVE","speaker":"A","text":"Please note that some questions can be upsetting because they do concern your care in time and its impact, okay?","start":332790,"end":338480,"confidence":0.69105344999999995803108276959392242133617401123046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, I know.","start":339046,"end":339596,"confidence":0.52079269999999999729567434769705869257450103759765625},{"sentiment":"NEUTRAL","speaker":"A","text":"So where did you grow up and who did you live with before you went into care?","start":340162,"end":344185,"confidence":0.83842499999999997584154698415659368038177490234375},{"sentiment":"NEUTRAL","speaker":"B","text":"I lived with my mum before I moved here.","start":345227,"end":348172,"confidence":0.844722500000000042774672692758031189441680908203125},{"sentiment":"NEGATIVE","speaker":"B","text":"I lived with my gran, and eventually she died.","start":348949,"end":352056,"confidence":0.78087074000000000761900764700840227305889129638671875},{"sentiment":"NEUTRAL","speaker":"B","text":"I was always with my mum on and off, and then I was with my gran on and off.","start":352980,"end":356307,"confidence":0.78379666999999997312187360876123420894145965576171875},{"sentiment":"NEUTRAL","speaker":"B","text":"I was kind of, I wasn't really in an actual setting, if you know what I mean.","start":356467,"end":362227,"confidence":0.71828466999999995845627154267276637256145477294921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, just a house or a flat?","start":362405,"end":363883,"confidence":0.819380039999999976174649418680928647518157958984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, they were flats, aye.","start":364289,"end":366563,"confidence":0.67136275999999994734679376051644794642925262451171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Flats, yeah.","start":366709,"end":367456,"confidence":0.7707382000000000399353439206606708467006683349609375},{"sentiment":"POSITIVE","speaker":"B","text":"Yes.","start":368008,"end":368073,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"And did you have your own bedroom?","start":368755,"end":369778,"confidence":0.84672665999999996433444948706892319023609161376953125},{"sentiment":"NEUTRAL","speaker":"B","text":"No.","start":371147,"end":371404,"confidence":0.49361873000000000555331780560663901269435882568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Shared?","start":372190,"end":372575,"confidence":0.835263850000000029893953978898935019969940185546875},{"sentiment":"POSITIVE","speaker":"B","text":"Yes.","start":373490,"end":373827,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":374389,"end":374694,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"What was the food like at home?","start":375737,"end":377053,"confidence":0.90233309999999999906350467426818795502185821533203125},{"sentiment":"NEUTRAL","speaker":"A","text":"You know, just, was it nice home-cooked meals?","start":377166,"end":379397,"confidence":0.69517240000000002364544116062461398541927337646484375},{"sentiment":"NEUTRAL","speaker":"B","text":"No, it's kinda just my mom and that.","start":379975,"end":382270,"confidence":0.80479449999999996823163428416592068970203399658203125},{"sentiment":"NEGATIVE","speaker":"B","text":"My mom was an alcoholic, all that, so never had anything like that.","start":382783,"end":386106,"confidence":0.768509200000000003427658157306723296642303466796875},{"sentiment":"NEGATIVE","speaker":"B","text":"So there was like sex, so no, there's nothing to eat.","start":386170,"end":389942,"confidence":0.49953937999999997732203382838633842766284942626953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":390487,"end":390824,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"And you've got\u2014 did you say this, there were 6 of you, so there was 5 siblings?","start":392012,"end":394805,"confidence":0.82257389999999996899049392595770768821239471435546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, 5.","start":395639,"end":396137,"confidence":0.5145720000000000293738366963225416839122772216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"And can I ask how many brothers and how many sisters?","start":396687,"end":398928,"confidence":0.844701900000000005519495971384458243846893310546875},{"sentiment":"NEUTRAL","speaker":"B","text":"There's 3 brothers, 3 sisters, and me, so 7.","start":400243,"end":404499,"confidence":0.864718560000000024956534616649150848388671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, and there was 7 of you all together?","start":406554,"end":409451,"confidence":0.8515445600000000059282001529936678707599639892578125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, and we stayed in the apartment.","start":410152,"end":411706,"confidence":0.7205578999999999734171751697431318461894989013671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, and who did you share the bedroom with?","start":413130,"end":415148,"confidence":0.8781904000000000376502384824561886489391326904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Me and my brothers and I.","start":416327,"end":417748,"confidence":0.76125830000000005437499339677742682397365570068359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, are you the youngest or the middle?","start":419444,"end":421656,"confidence":0.87720626999999995465628899182775057852268218994140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Middle.","start":423149,"end":423424,"confidence":0.6206991699999999667625161237083375453948974609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Middle.","start":424720,"end":427359,"confidence":0.6206991699999999667625161237083375453948974609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, what about school?","start":429610,"end":432024,"confidence":0.754913100000000003575451046344824135303497314453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you still go to school before you went into care?","start":432299,"end":434569,"confidence":0.80905455000000003895621603078325279057025909423828125},{"sentiment":"NEUTRAL","speaker":"B","text":"I was in primary school, I was in St. Fergus, but I was hardly there.","start":435932,"end":440849,"confidence":0.7702837000000000156063606482348404824733734130859375},{"sentiment":"NEGATIVE","speaker":"B","text":"Didn't go well, no.","start":441058,"end":441958,"confidence":0.88490809999999997526032302630483172833919525146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"So it was basically your mum's fate on that one, just basically.","start":442038,"end":445674,"confidence":0.696891200000000043957015805062837898731231689453125},{"sentiment":"NEGATIVE","speaker":"B","text":"My mum was an alcoholic, mum was always in and out of jail.","start":445824,"end":448183,"confidence":0.86256779999999999564153085884754545986652374267578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, that was that your father.","start":449178,"end":450592,"confidence":0.74462930000000004948645937474793754518032073974609375},{"sentiment":"NEUTRAL","speaker":"A","text":"All right, if I do go silent at any moment, it is just so I can type up these notes, okay?","start":453757,"end":460097,"confidence":0.85771315999999997448099975372315384447574615478515625},{"sentiment":"POSITIVE","speaker":"B","text":"That's fine.","start":460566,"end":460955,"confidence":0.6264667999999999903337766227195970714092254638671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Uh, no problem.","start":461537,"end":462864,"confidence":0.69890916000000002927805553554208017885684967041015625},{"sentiment":"NEUTRAL","speaker":"B","text":"I didn't get high school, didn't I?","start":463964,"end":466262,"confidence":0.50208116000000002632219775478006340563297271728515625},{"sentiment":"NEUTRAL","speaker":"A","text":"You didn't go into high school?","start":466958,"end":467899,"confidence":0.72325724000000002344989979974343441426753997802734375},{"sentiment":"NEUTRAL","speaker":"B","text":"No, I didn't get high school.","start":468602,"end":469829,"confidence":0.51206490000000004503277750700362958014011383056640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":470336,"end":470581,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, how did you come to enter into the care system?","start":474972,"end":477834,"confidence":0.7580810000000000048459014578838832676410675048828125},{"sentiment":"NEGATIVE","speaker":"B","text":"My gran died when I was\u2014 she died when I was 10, and my mum was\u2014 she was an alcoholic.","start":479697,"end":487175,"confidence":0.8558668499999999568217390333302319049835205078125},{"sentiment":"NEGATIVE","speaker":"B","text":"And I think my mum ended up putting us into care because my gran died, but ended up\u2014 I was kind of\u2014 I wasn't good at school, so I was going to a boys' home anyway, but me and my brother were in a care with her, so Right, okay.","start":488296,"end":503070,"confidence":0.54914519999999999999573674358543939888477325439453125},{"sentiment":"NEUTRAL","speaker":"A","text":"So it was your mum who made the decision.","start":503070,"end":504420,"confidence":0.737463500000000049539039537194184958934783935546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Were you ever told why you were put into care?","start":504470,"end":506610,"confidence":0.645528300000000054836846175021491944789886474609375},{"sentiment":"NEUTRAL","speaker":"B","text":"My mum always came down.","start":507690,"end":508790,"confidence":0.5096711000000000435505853602080605924129486083984375},{"sentiment":"NEGATIVE","speaker":"B","text":"She was an alcoholic, so basically put into care because of that, because she never did any visiting much.","start":508790,"end":513330,"confidence":0.84194559999999996069419694322277791798114776611328125},{"sentiment":"NEGATIVE","speaker":"B","text":"I always stayed with my aunt and gran, and she was always throwing us out and things like that.","start":513330,"end":517010,"confidence":0.51569370000000003262385916968923993408679962158203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Right, so you weren't told, but you kind of knew?","start":517010,"end":519230,"confidence":0.705374799999999968491692925454117357730865478515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, aye.","start":520010,"end":521050,"confidence":0.5301291999999999671189243599656037986278533935546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":521050,"end":521490,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"We were told the day we walked in that we were going into care.","start":521490,"end":524330,"confidence":0.52884450000000005065459163233754225075244903564453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":524750,"end":526510,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"So I know you've got 6 siblings, obviously, besides yourself, so you've got 3 brothers and 3 sisters, and you're the middle child.","start":526510,"end":530570,"confidence":0.77276635000000004627196403816924430429935455322265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Were you separated from any of them in care?","start":532440,"end":534270,"confidence":0.81910943999999996645300370801123790442943572998046875},{"sentiment":"POSITIVE","speaker":"B","text":"Yes.","start":535226,"end":535404,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"How many?","start":536344,"end":536733,"confidence":0.8243186000000000124288135339156724512577056884765625},{"sentiment":"NEUTRAL","speaker":"A","text":"From all\u2014 [Speaker] \u2014from all of them?","start":537640,"end":539163,"confidence":0.82939803999999994754688259490649215877056121826171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, me and my brother Kevin here, we were not eh\u2014 be charmed if there was another one that I was separated to but it wasn't the case.","start":540103,"end":549518,"confidence":0.74254160000000002384012987022288143634796142578125},{"sentiment":"NEUTRAL","speaker":"B","text":"We were 10 or something.","start":551387,"end":553385,"confidence":0.86791205000000004599058911480824463069438934326171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":554384,"end":554771,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"And did you say how old were you when you first entered care?","start":556399,"end":558671,"confidence":0.8627569999999999961204366627498529851436614990234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you say about 10?","start":558735,"end":559493,"confidence":0.89175769999999998649542476414353586733341217041015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Kind of taking it over, yes, sorry.","start":559960,"end":562220,"confidence":0.537646599999999974528464008471928536891937255859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, and how did you feel at the time of first entering care?","start":562220,"end":566420,"confidence":0.8848532399999999853434928809292614459991455078125},{"sentiment":"NEUTRAL","speaker":"A","text":"You know, what were your first thoughts, if you can remember anything?","start":566420,"end":568850,"confidence":0.84456693999999998823113855905830860137939453125},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know actually how I felt, because I was quite young, you know what I mean?","start":570320,"end":573780,"confidence":0.52722495999999996474372210286674089729785919189453125},{"sentiment":"NEUTRAL","speaker":"B","text":"So sometimes when you're young, you don't tend to think about it.","start":574100,"end":577130,"confidence":0.656906400000000001426769813406281173229217529296875},{"sentiment":"NEUTRAL","speaker":"B","text":"You kind of must feel like brothers and sisters and things like that, but you never really\u2014 You never really thought about how you felt?","start":577420,"end":583750,"confidence":0.64440200000000003033306938959867693483829498291015625},{"sentiment":"NEUTRAL","speaker":"B","text":"Nah, it's kind of when you're that young, you don't really think about it.","start":584040,"end":587520,"confidence":0.6251673700000000000187583282240666449069976806640625},{"sentiment":"NEGATIVE","speaker":"B","text":"No, I'm just so sad because my gran died, and if she didn't die, I don't think I'd be around here, to be honest with you.","start":594464,"end":599682,"confidence":0.8877216999999999469395106643787585198879241943359375},{"sentiment":"POSITIVE","speaker":"A","text":"Oh, bless.","start":600648,"end":601163,"confidence":0.67700729999999997854587263645953498780727386474609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Were you very close with your gran?","start":602870,"end":603935,"confidence":0.912092200000000019599610823206603527069091796875},{"sentiment":"NEUTRAL","speaker":"B","text":"I was very close to her.","start":604730,"end":605477,"confidence":0.57261985999999998053766603334224782884120941162109375},{"sentiment":"NEUTRAL","speaker":"B","text":"She was kind of\u2014 she was always there when she had cancer, so she passed away.","start":605720,"end":611703,"confidence":0.484910699999999972309439044693135656416416168212890625},{"sentiment":"POSITIVE","speaker":"B","text":"So kind of, that was That's from my wee staffies cottoning up.","start":611769,"end":616702,"confidence":0.53436680000000003065707687710528261959552764892578125},{"sentiment":"POSITIVE","speaker":"A","text":"Bless you.","start":617412,"end":618782,"confidence":0.79612786000000002051280034720548428595066070556640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything important about your childhood health, any learning needs, any vulnerability that should be recorded for redress?","start":620233,"end":626053,"confidence":0.82209885000000004762199523611343465745449066162109375},{"sentiment":"NEGATIVE","speaker":"B","text":"No, I had ADHD when I was young.","start":627452,"end":631138,"confidence":0.53779834999999998057518268979038111865520477294921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, I'll jot that down.","start":632787,"end":635196,"confidence":0.8408845700000000533691491000354290008544921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, so I'm now going to move on to the next section, and what I'm going to do in this section is I'm going to ask you a multitude of questions but for each care setting one by one, okay?","start":637696,"end":648693,"confidence":0.840536240000000045569095163955353200435638427734375},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":649367,"end":649544,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"So I know that there'll be some things that pop up where you're like, oh, that happened in that one as well, but I need to make sure I keep it chronological for when it gets sent to redress, okay?","start":649929,"end":658370,"confidence":0.83794360000000001065245669451542198657989501953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":658931,"end":659156,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"POSITIVE","speaker":"A","text":"Perfect.","start":659637,"end":660135,"confidence":0.76724212999999996664968193726963363587856292724609375},{"sentiment":"NEUTRAL","speaker":"A","text":"So I'm going to start with Gryfe Children's Home.","start":660279,"end":662156,"confidence":0.90707050000000000178346226675785146653652191162109375},{"sentiment":"NEUTRAL","speaker":"A","text":"So from records, I can see that you entered there on the 12th of February 1992.","start":662782,"end":667997,"confidence":0.9131819599999999592654376101563684642314910888671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Can I ask what kind of setting it was?","start":668784,"end":670533,"confidence":0.873837650000000021321966414689086377620697021484375},{"sentiment":"NEUTRAL","speaker":"A","text":"So was it a house?","start":670629,"end":671672,"confidence":0.85047470000000002787743369481177069246768951416015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Was it like a There was two houses, so there was two houses, different houses.","start":671849,"end":676629,"confidence":0.83988739999999995067270219806232489645481109619140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Two houses.","start":677213,"end":677928,"confidence":0.71049050000000002480504690538509748876094818115234375},{"sentiment":"NEUTRAL","speaker":"A","text":"And which one were you in?","start":678285,"end":679194,"confidence":0.8310268499999999836092001714860089123249053955078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Was there any name?","start":679405,"end":680022,"confidence":0.85320410000000002082032324324245564639568328857421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Did it look\u2014 No, just, just both of them are called the Grange.","start":680440,"end":683656,"confidence":0.8258680000000000465121274828561581671237945556640625},{"sentiment":"NEUTRAL","speaker":"B","text":"There was two different ones.","start":683705,"end":684728,"confidence":0.7914359600000000494190999233978800475597381591796875},{"sentiment":"NEUTRAL","speaker":"B","text":"There was a big house and then there was a wee one next to it, a wee cottage.","start":684777,"end":687018,"confidence":0.78039910000000001222275614054524339735507965087890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":689122,"end":689494,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"And which one were you in?","start":689543,"end":690222,"confidence":0.8310268499999999836092001714860089123249053955078125},{"sentiment":"NEUTRAL","speaker":"A","text":"The big house?","start":690270,"end":690787,"confidence":0.83788264000000001185952669402468018233776092529296875},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":691483,"end":691612,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":693908,"end":694166,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"And how many floors was it, can you remember?","start":696575,"end":698079,"confidence":0.82849972999999998979347992644761689007282257080078125},{"sentiment":"NEUTRAL","speaker":"A","text":"There's only 2 floors.","start":699340,"end":702574,"confidence":0.77400290000000004919655793855781666934490203857421875},{"sentiment":"NEUTRAL","speaker":"B","text":"It's quite a long, quite long at the back.","start":703657,"end":705517,"confidence":0.6641839000000000492462959300610236823558807373046875},{"sentiment":"NEUTRAL","speaker":"B","text":"I think it's still there, I'm not sure.","start":708011,"end":709925,"confidence":0.82702149999999996499155940909986384212970733642578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Potentially.","start":712350,"end":712921,"confidence":0.6574866999999999794823679621913470327854156494140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Some of them haven't really shut down, some of them have kind of kept the building but changed what it's used for.","start":713508,"end":717864,"confidence":0.84846589999999999509583403778378851711750030517578125},{"sentiment":"NEUTRAL","speaker":"B","text":"I know Paul Rossi shut down, so that's why I got moved, because it's coming under LSD building, so they moved us up.","start":718726,"end":723509,"confidence":0.7157090299999999682967199987615458667278289794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Right, yeah.","start":723994,"end":724624,"confidence":0.6106662000000000478650008517433889210224151611328125},{"sentiment":"NEUTRAL","speaker":"A","text":"So what was the ordinary daily life like in Greif?","start":726900,"end":731490,"confidence":0.8396327500000000387814225177862681448459625244140625},{"sentiment":"NEUTRAL","speaker":"B","text":"It was kind of, because you're young, it was kind of, I don't know, it was kind of, there wasn't any real set and rigid rules, so you just had to exist there and adapt.","start":732070,"end":740460,"confidence":0.6958794999999999841833187019801698625087738037109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so what about the actual, so did you have your own bedroom here?","start":740770,"end":744220,"confidence":0.855232800000000015216983229038305580615997314453125},{"sentiment":"NEUTRAL","speaker":"B","text":"In Greif?","start":745510,"end":746970,"confidence":0.8077389999999999847801746000186540186405181884765625},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know, I can't remember.","start":746970,"end":747730,"confidence":0.487890749999999984165555133586167357861995697021484375},{"sentiment":"POSITIVE","speaker":"B","text":"Okay, that's okay.","start":748150,"end":749990,"confidence":0.68137455000000002325322157048503868281841278076171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Kinda maybe, I think, but I can't remember the Greif that much because I was that young.","start":749990,"end":753510,"confidence":0.64598359999999999114805859790067188441753387451171875},{"sentiment":"POSITIVE","speaker":"A","text":"That's okay, I'll just\u2014 we'll take down what we can remember, and that's absolutely fine.","start":753626,"end":758963,"confidence":0.60477309999999995238084693482960574328899383544921875},{"sentiment":"NEUTRAL","speaker":"A","text":"What about toiletries?","start":759973,"end":761944,"confidence":0.734330359999999959796923576504923403263092041015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you remember if you were provided with shower gel, toothpaste?","start":761992,"end":764701,"confidence":0.84002845999999997683715946550364606082439422607421875},{"sentiment":"NEUTRAL","speaker":"B","text":"No, I don't remember.","start":765663,"end":766288,"confidence":0.65402349999999997987032429591636173427104949951171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Don't remember.","start":766384,"end":767266,"confidence":0.5882407400000000397000121665769256651401519775390625},{"sentiment":"NEUTRAL","speaker":"A","text":"What about the food?","start":767586,"end":768484,"confidence":0.84686870000000002978168822664883919060230255126953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Was the food okay?","start":768548,"end":769430,"confidence":0.84776013999999999537493522439035587012767791748046875},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't actually remember what I ate.","start":770471,"end":771882,"confidence":0.492423739999999998673274603788740932941436767578125},{"sentiment":"NEUTRAL","speaker":"A","text":"That's okay, I'm just literally going to list off some things, and if you can't remember, just say no, okay?","start":771994,"end":776979,"confidence":0.65438454999999995376214201314724050462245941162109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":777524,"end":777877,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"What about school?","start":778646,"end":779624,"confidence":0.7698970000000000535322897121659480035305023193359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you still go to school while in this setting?","start":779688,"end":781659,"confidence":0.86134330000000003391136260688654147088527679443359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, when I was in the group, I was still going to Mr Patrick Bishop's for a couple of months.","start":782400,"end":786263,"confidence":0.7213057000000000495987251269980333745479583740234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":788052,"end":788374,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"What about clothing?","start":789645,"end":791639,"confidence":0.84107719999999996929318513139151036739349365234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you get provided any clothes there?","start":791816,"end":793843,"confidence":0.8406879000000000434766889156890101730823516845703125},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't actually.","start":794663,"end":795130,"confidence":0.638726099999999963330310492892749607563018798828125},{"sentiment":"NEUTRAL","speaker":"B","text":"I can't remember.","start":795860,"end":796702,"confidence":0.5250566599999999528591843045433051884174346923828125},{"sentiment":"NEGATIVE","speaker":"A","text":"Sorry about that.","start":797009,"end":799455,"confidence":0.6856381000000000280891754300682805478572845458984375},{"sentiment":"POSITIVE","speaker":"A","text":"That's all right, don't worry.","start":799762,"end":800928,"confidence":0.72091910000000003488906941129243932664394378662109375},{"sentiment":"NEUTRAL","speaker":"A","text":"What about contact with family?","start":800993,"end":802321,"confidence":0.8431431000000000341998429576051421463489532470703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you still see your mum?","start":802370,"end":803633,"confidence":0.8191457399999999555717522525810636579990386962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":805815,"end":805881,"confidence":0.49361873000000000555331780560663901269435882568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"And was that your decision, her decision, or?","start":806631,"end":808589,"confidence":0.825227799999999955815610519493930041790008544921875},{"sentiment":"NEGATIVE","speaker":"B","text":"It was probably her because she was an alcoholic, you know.","start":809202,"end":811191,"confidence":0.63228910000000004831832711715833283960819244384765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":811611,"end":811789,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEGATIVE","speaker":"B","text":"I just, you know, that young, I can't even remember anything about that one.","start":812679,"end":816447,"confidence":0.4921784000000000158792090587667189538478851318359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, I can't remember what I had for breakfast yesterday, so it's all right.","start":816528,"end":820141,"confidence":0.56265810000000004986731028111535124480724334716796875},{"sentiment":"POSITIVE","speaker":"B","text":"And I can.","start":820883,"end":821427,"confidence":0.547533150000000023993607101147063076496124267578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, what about the staff?","start":826610,"end":828785,"confidence":0.80211759999999998616004859286476857960224151611328125},{"sentiment":"NEUTRAL","speaker":"A","text":"What were the staff like?","start":828851,"end":829718,"confidence":0.8603102000000000249002596319769509136676788330078125},{"sentiment":"NEGATIVE","speaker":"B","text":"Some of them were all right and some of them were just not all right.","start":831259,"end":834823,"confidence":0.497821569999999991029682178123039193451404571533203125},{"sentiment":"NEUTRAL","speaker":"B","text":"You always get that in homes.","start":835113,"end":836049,"confidence":0.69189290000000003288960215286351740360260009765625},{"sentiment":"NEUTRAL","speaker":"B","text":"There's always a mixture, there's always ones that's alright, there's always ones that's not alright.","start":836510,"end":839950,"confidence":0.614792800000000028148861019872128963470458984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, always just a bit of a mixture of, you know, there's always going to be one or two.","start":840130,"end":843790,"confidence":0.79477315999999997853109334755572490394115447998046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Mixture, mixture.","start":844530,"end":846150,"confidence":0.72745716999999998630954678446869365870952606201171875},{"sentiment":"NEGATIVE","speaker":"B","text":"Mixture of nice people and mixture of assholes, basically.","start":846150,"end":850330,"confidence":0.833628950000000035203129300498403608798980712890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Fair enough.","start":850330,"end":851890,"confidence":0.592466200000000053904614105704240500926971435546875},{"sentiment":"NEUTRAL","speaker":"A","text":"What about the kids, the other children there, were they alright with you?","start":851890,"end":854870,"confidence":0.84763690000000002644497953951940871775150299072265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you get along?","start":854870,"end":855550,"confidence":0.86931919999999995862793866763240657746791839599609375},{"sentiment":"NEUTRAL","speaker":"B","text":"I can't remember, Mr Patrick Bishop.","start":856230,"end":858130,"confidence":0.7048965000000000369340114048100076615810394287109375},{"sentiment":"NEGATIVE","speaker":"B","text":"I can't remember any of them.","start":858130,"end":859750,"confidence":0.484926460000000003613962462623021565377712249755859375},{"sentiment":"NEUTRAL","speaker":"B","text":"I think I was only in there for a bit.","start":859750,"end":861200,"confidence":0.8187931999999999987949195201508700847625732421875},{"sentiment":"NEUTRAL","speaker":"B","text":"I think it was the last few months I was in there.","start":861850,"end":863560,"confidence":0.88540180000000001658833070905529893934726715087890625},{"sentiment":"NEUTRAL","speaker":"A","text":"I think from what I could see Actually, let me just have a little look.","start":863810,"end":868170,"confidence":0.8082350000000000367350594387971796095371246337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Maybe a bit over 6 months, maybe even more than that.","start":868170,"end":870330,"confidence":0.793631729999999979696667651296593248844146728515625},{"sentiment":"NEUTRAL","speaker":"A","text":"From February until August.","start":870330,"end":872970,"confidence":0.8432168399999999675031858714646659791469573974609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, well, no, it's a couple of months.","start":872970,"end":875150,"confidence":0.58872049999999997993427314213477075099945068359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, a couple of months.","start":875150,"end":875910,"confidence":0.73025379999999995295212329438072629272937774658203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":876430,"end":876450,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"What about any rules?","start":876450,"end":878990,"confidence":0.790820599999999984675014275126159191131591796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Were there any particular strict rules that you can remember?","start":878990,"end":882300,"confidence":0.85883520000000002081463890135637484490871429443359375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I can't remember that.","start":882550,"end":883770,"confidence":0.5719912000000000329436034007812850177288055419921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Any punishments?","start":883970,"end":886070,"confidence":0.72565866000000001090342038878588937222957611083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Ah, there was punishments.","start":886070,"end":887030,"confidence":0.5674698400000000031440094971912913024425506591796875},{"sentiment":"NEGATIVE","speaker":"B","text":"You were thrown in your room and locked in your room and things like that.","start":887030,"end":888970,"confidence":0.68512139999999999151469864955288358032703399658203125},{"sentiment":"NEGATIVE","speaker":"A","text":"You would be thrown in your room and locked in?","start":888970,"end":890890,"confidence":0.6632188599999999656375848644529469311237335205078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, I\u2014 okay, that's what they used to\u2014 that's\u2014 that happened in quite a lot of homes when I was young.","start":891470,"end":897991,"confidence":0.772069099999999952643747747060842812061309814453125},{"sentiment":"NEGATIVE","speaker":"B","text":"You used to get locked in your rooms and all that, and you were bad and all that.","start":898056,"end":900484,"confidence":0.85443860000000004806253173228469677269458770751953125},{"sentiment":"NEUTRAL","speaker":"A","text":"I have heard that from a couple of people, to be fair.","start":900726,"end":903404,"confidence":0.8284951400000000187873183676856569945812225341796875},{"sentiment":"NEGATIVE","speaker":"B","text":"It's quite a lot of the bastards used to hit you and all that.","start":904177,"end":906369,"confidence":0.69105994999999997840944843119359575212001800537109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Did they hit you in Greif?","start":907014,"end":908062,"confidence":0.73937160000000001769393520589801482856273651123046875},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":908851,"end":908884,"confidence":0.49361873000000000555331780560663901269435882568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"No?","start":909400,"end":909496,"confidence":0.6175194999999999989626076057902537286281585693359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":909657,"end":909851,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEGATIVE","speaker":"A","text":"Um, did anything happen in Greif that you would now as an adult consider to be abuse, neglect, or harmful?","start":911929,"end":917859,"confidence":0.70393830000000001678728267506812699139118194580078125},{"sentiment":"NEGATIVE","speaker":"B","text":"Just get locked in a room, things like that.","start":919804,"end":921367,"confidence":0.71799420000000002684004130060202442109584808349609375},{"sentiment":"NEUTRAL","speaker":"B","text":"I think that's ample.","start":921416,"end":922270,"confidence":0.5682517000000000262360799752059392631053924560546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":922930,"end":923188,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"And grabbed and threw about.","start":925670,"end":926830,"confidence":0.65440419999999999145501305974903516471385955810546875},{"sentiment":"NEGATIVE","speaker":"A","text":"That's probably the same as physical abuse, I'd say.","start":926895,"end":929150,"confidence":0.72146535000000000525943733009626157581806182861328125},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, absolutely.","start":929558,"end":931204,"confidence":0.5014298999999999839616293684230186045169830322265625},{"sentiment":"NEUTRAL","speaker":"A","text":"How did it make you feel?","start":934387,"end":935240,"confidence":0.84311130000000000794813104221248067915439605712890625},{"sentiment":"NEUTRAL","speaker":"A","text":"You know, like at the time, like when you were being locked in your room, how would you feel?","start":935368,"end":938940,"confidence":0.6144746500000000111185727291740477085113525390625},{"sentiment":"NEGATIVE","speaker":"B","text":"You feel bad when they do that because you normally used to be locked up.","start":939696,"end":942383,"confidence":0.887584869999999970247017699875868856906890869140625},{"sentiment":"NEGATIVE","speaker":"B","text":"It's like imprisonment.","start":942431,"end":943075,"confidence":0.74725169999999996317541217649704776704311370849609375},{"sentiment":"POSITIVE","speaker":"B","text":"Especially when you're that lucky, you're only 10 years old, you go, ah, what's going on?","start":945018,"end":948436,"confidence":0.60943069999999999186712784648989327251911163330078125},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, absolutely.","start":948872,"end":950177,"confidence":0.5014298999999999839616293684230186045169830322265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, was it all of the staff that were involved, only a particular few?","start":951757,"end":954837,"confidence":0.78150240000000004148006382820312865078449249267578125},{"sentiment":"NEUTRAL","speaker":"B","text":"There's only a couple.","start":955483,"end":956177,"confidence":0.7923983999999999472407807843410409986972808837890625},{"sentiment":"NEUTRAL","speaker":"B","text":"It's certainly\u2014 I've noticed that, and I noticed that in the buy homes, isn't it?","start":956306,"end":959518,"confidence":0.72271070000000003918927404811256565153598785400390625},{"sentiment":"NEGATIVE","speaker":"B","text":"You always get ones that are brand new, you always get ones that are just arseholes, and you always get ones that shouldn't have been at home because you've been in jail.","start":959921,"end":966935,"confidence":0.92979120000000003987139507444226182997226715087890625},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, okay.","start":969714,"end":982431,"confidence":0.55090344000000002200323478973587043583393096923828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you give me one clear example of this occurrence?","start":984975,"end":989036,"confidence":0.778674960000000027093847165815532207489013671875},{"sentiment":"NEUTRAL","speaker":"A","text":"So where and when did it occur?","start":989166,"end":990557,"confidence":0.86169434000000000306584979625768028199672698974609375},{"sentiment":"NEUTRAL","speaker":"A","text":"You know, what happened before?","start":990622,"end":991706,"confidence":0.83512799999999998146194002401898615062236785888671875},{"sentiment":"NEGATIVE","speaker":"B","text":"Just give a You were told to do something, you never done it, and you used to be grabbed and threw in your room and all that, and strangled.","start":993790,"end":1000550,"confidence":0.78765180000000001303561703025479800999164581298828125},{"sentiment":"NEGATIVE","speaker":"A","text":"And what kind of thing would you do for that to be the punishment?","start":1000550,"end":1003060,"confidence":0.61325669999999998793782651773653924465179443359375},{"sentiment":"NEUTRAL","speaker":"A","text":"I just can't remember that, to be honest.","start":1004630,"end":1006750,"confidence":0.5398050500000000084810380940325558185577392578125},{"sentiment":"POSITIVE","speaker":"A","text":"That's okay, that's okay.","start":1007050,"end":1009370,"confidence":0.74750799999999995026911392415058799088001251220703125},{"sentiment":"NEGATIVE","speaker":"B","text":"Too young, you know, a 10-year-old, you know.","start":1009370,"end":1010930,"confidence":0.582968099999999989080379236838780343532562255859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, yeah, of course.","start":1010930,"end":1012050,"confidence":0.472815900000000011171863434356055222451686859130859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Did it happen often?","start":1012050,"end":1012930,"confidence":0.83122456000000000120309096018900163471698760986328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Was it quite a regular occurrence?","start":1013010,"end":1015610,"confidence":0.89745145999999997865614886904950253665447235107421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, it was often.","start":1015610,"end":1016470,"confidence":0.76120880000000001874838062576600350439548492431640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Hang on, Grace, I'm just gonna spanner the hands.","start":1016470,"end":1020170,"confidence":0.79813312999999996844024963138508610427379608154296875},{"sentiment":"NEGATIVE","speaker":"B","text":"They just, I don't think they were trained right to start with to actually deal with people.","start":1021037,"end":1024006,"confidence":0.8950310999999999683751639167894609272480010986328125},{"sentiment":"NEUTRAL","speaker":"B","text":"The young ones are just, I think they just, we'll just put them in the group.","start":1024280,"end":1027684,"confidence":0.842952130000000021681216821889393031597137451171875},{"sentiment":"NEGATIVE","speaker":"A","text":"Yes, and what about, did it ever become worse or change or was it kind of just the same thing over and over?","start":1028297,"end":1035650,"confidence":0.68414914999999998368451770147657953202724456787109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Same thing over and over.","start":1036340,"end":1037503,"confidence":0.5376771700000000375752051695599220693111419677734375},{"sentiment":"NEGATIVE","speaker":"B","text":"You always knew when you turned the page or turned around you were getting locked in a room.","start":1037667,"end":1040764,"confidence":0.5753662999999999971834085954469628632068634033203125},{"sentiment":"NEUTRAL","speaker":"A","text":"What about when you were locked in your room, were you still, were you given any food or water?","start":1042292,"end":1045827,"confidence":0.69167763000000004325329427956603467464447021484375},{"sentiment":"NEUTRAL","speaker":"B","text":"No, they used to open the door but they're not bringing your dinner.","start":1049031,"end":1051916,"confidence":0.4934753499999999792891003380645997822284698486328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Would you have to eat your dinner in the room or were you allowed to go and eat with everyone else?","start":1053206,"end":1056591,"confidence":0.88248837000000002195321258113835938274860382080078125},{"sentiment":"NEUTRAL","speaker":"A","text":"They used to bring up dinner.","start":1057919,"end":1059354,"confidence":0.83220919999999998228901176844374276697635650634765625},{"sentiment":"NEUTRAL","speaker":"B","text":"There wasn't a toilet in the room either, to be honest with you.","start":1059500,"end":1061822,"confidence":0.57859117000000004349402615844155661761760711669921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":1062176,"end":1062564,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"I remember that much.","start":1065095,"end":1065775,"confidence":0.70173717000000002119719511028961278498172760009765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I know it sounds a bit\u2014 I know it can be a bit hard to talk about, but with there being no toilet, would you have an accident while you were in there?","start":1066376,"end":1075414,"confidence":0.5007139400000000239998598772217519581317901611328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Aye, just no choice.","start":1076185,"end":1077887,"confidence":0.6081052000000000123947074825991876423358917236328125},{"sentiment":"NEGATIVE","speaker":"B","text":"You either piss yourself or you shake yourself or you push the toilet or something.","start":1078031,"end":1082029,"confidence":0.88891030000000004207549864077009260654449462890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":1082463,"end":1082623,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEGATIVE","speaker":"B","text":"There's no choice when you're locked in a room.","start":1083025,"end":1084470,"confidence":0.53076120000000004406359721542685292661190032958984375},{"sentiment":"NEUTRAL","speaker":"B","text":"It's just, it happened quite a lot back in the day.","start":1084550,"end":1087023,"confidence":0.73025583999999998940921841494855470955371856689453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Would you ask to go to the toilet or were you not able to?","start":1087521,"end":1090186,"confidence":0.61828190000000005088764964966685511171817779541015625},{"sentiment":"NEGATIVE","speaker":"B","text":"It's extremely hard to go.","start":1090266,"end":1092177,"confidence":0.7682596999999999898278701948584057390689849853515625},{"sentiment":"NEUTRAL","speaker":"B","text":"You just get knocked.","start":1092241,"end":1092964,"confidence":0.525408300000000050289372666156850755214691162109375},{"sentiment":"NEUTRAL","speaker":"B","text":"It's just getting older.","start":1093381,"end":1094521,"confidence":0.717703399999999991365484675043262541294097900390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":1094602,"end":1094762,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, what immediate effects came from this kind of experience?","start":1104292,"end":1108364,"confidence":0.570226200000000016387957657570950686931610107421875},{"sentiment":"NEGATIVE","speaker":"A","text":"Was there any pain or injury, any fear, shame, sleep problems, bedwetting, any running away?","start":1108460,"end":1113830,"confidence":0.6875567000000000206227923627011477947235107421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, that was all.","start":1114776,"end":1115465,"confidence":0.55222296999999997968444631624151952564716339111328125},{"sentiment":"NEUTRAL","speaker":"B","text":"That was all the same.","start":1115898,"end":1116828,"confidence":0.71723186999999999358124114223755896091461181640625},{"sentiment":"NEGATIVE","speaker":"B","text":"I used to wet your bed, used to run away, used to get fear.","start":1116876,"end":1119617,"confidence":0.6307300000000000128608235172578133642673492431640625},{"sentiment":"NEGATIVE","speaker":"B","text":"Something\u2014 that's how you used to run away, because you were feared.","start":1120323,"end":1122247,"confidence":0.59876600000000002044231450781808234751224517822265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":1122872,"end":1123561,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Probably.","start":1125133,"end":1125502,"confidence":0.5870592599999999716686716055846773087978363037109375},{"sentiment":"NEGATIVE","speaker":"B","text":"You'll have heard that a lot, actually, and been involved in care, you probably\u2014 that's where a lot of people run away because they've been wet in the bed.","start":1125679,"end":1131525,"confidence":0.51627140000000004693703203884069807827472686767578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":1132119,"end":1132360,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"And I'm sorry to ask, but would you wet the bed in Greif?","start":1133067,"end":1136198,"confidence":0.58099100000000003518607627484016120433807373046875},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":1137082,"end":1137323,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":1137805,"end":1138061,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"And what would happen if you wet the bed?","start":1138126,"end":1139362,"confidence":0.6515494600000000247064235736615955829620361328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Were you given any, you know, any comfort?","start":1139427,"end":1142799,"confidence":0.77285660000000000469100314148818142712116241455078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Were you given any\u2014?","start":1143024,"end":1143731,"confidence":0.82996999999999998554045532728196121752262115478515625},{"sentiment":"NEUTRAL","speaker":"B","text":"No.","start":1144550,"end":1144807,"confidence":0.49361873000000000555331780560663901269435882568359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Certain staff were alright, certain ones weren't.","start":1144951,"end":1147939,"confidence":0.613388299999999997424993125605396926403045654296875},{"sentiment":"NEUTRAL","speaker":"A","text":"So would they, like, say, change your sheets?","start":1149288,"end":1150926,"confidence":0.85499095999999996653428979698219336569309234619140625},{"sentiment":"POSITIVE","speaker":"B","text":"Yes, some of them are all right.","start":1151740,"end":1153200,"confidence":0.70879762999999995631839055931777693331241607666015625},{"sentiment":"NEUTRAL","speaker":"B","text":"So you'll probably hear about a lot.","start":1153200,"end":1154540,"confidence":0.7854252999999999929059413261711597442626953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Some of them are already in certain homes.","start":1154540,"end":1155710,"confidence":0.78295269999999994592343455224181525409221649169921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Some of them\u2014 it happens in other homes.","start":1156320,"end":1158220,"confidence":0.7974447000000000063124616644927300512790679931640625},{"sentiment":"NEGATIVE","speaker":"B","text":"You always meet nice people and then you meet assholes.","start":1158340,"end":1160380,"confidence":0.76989180000000001502513669038307853043079376220703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, happens absolutely everywhere.","start":1160700,"end":1162420,"confidence":0.51843815999999998123115574344410561025142669677734375},{"sentiment":"POSITIVE","speaker":"B","text":"I mean, it's just\u2014 you never really\u2014 you never got home, you met all nice people.","start":1162420,"end":1166710,"confidence":0.446725929999999993302850498366751708090305328369140625},{"sentiment":"NEGATIVE","speaker":"A","text":"Never happens.","start":1167220,"end":1168080,"confidence":0.48052755000000002549853661548695527017116546630859375},{"sentiment":"NEGATIVE","speaker":"A","text":"You never get a full night's sleep.","start":1168080,"end":1169550,"confidence":0.71508824999999998084376784390769898891448974609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Right.","start":1170320,"end":1171480,"confidence":0.56647499999999995079491554861306212842464447021484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":1171480,"end":1172560,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't know, sometimes you wish for it, but it wasn't gonna happen, so you just had to go.","start":1172560,"end":1178060,"confidence":0.52171500000000003982592033935361541807651519775390625},{"sentiment":"NEUTRAL","speaker":"B","text":"That's when you're 10-year-old, I mean.","start":1181850,"end":1183187,"confidence":0.7079195400000000137907818498206324875354766845703125},{"sentiment":"POSITIVE","speaker":"A","text":"So yeah, absolutely, absolutely.","start":1183253,"end":1185862,"confidence":0.697886000000000006338041202980093657970428466796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, did this happen to anyone else, or did you ever\u2014 did anyone else ever witness this happening to you, you know, being locked in that room?","start":1188340,"end":1195306,"confidence":0.6826719999999999455297938766307197511196136474609375},{"sentiment":"NEUTRAL","speaker":"B","text":"No, I just do what I say.","start":1195993,"end":1196865,"confidence":0.7717289000000000509515984958852641284465789794921875},{"sentiment":"NEUTRAL","speaker":"B","text":"People, I mean, there's people who probably witnessed it happening to me and all, but yeah, you're a lot young, you can't remember, but it did happen to other people.","start":1196945,"end":1204374,"confidence":0.63655614999999998726565308970748446881771087646484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Used to happen to a lot of people in there.","start":1206138,"end":1208796,"confidence":0.62595283999999995483420889286207966506481170654296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, of course.","start":1210860,"end":1211477,"confidence":0.576585600000000031428726288140751421451568603515625},{"sentiment":"NEGATIVE","speaker":"B","text":"That was one of the worst ones.","start":1213520,"end":1214455,"confidence":0.96813804000000003302517370684654451906681060791015625},{"sentiment":"NEGATIVE","speaker":"A","text":"Fife was the worst one?","start":1215840,"end":1216798,"confidence":0.9192077499999999901092451182194054126739501953125},{"sentiment":"NEUTRAL","speaker":"A","text":"One of them, aye.","start":1217724,"end":1218504,"confidence":0.6403997500000000453468373962095938622951507568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":1219284,"end":1219528,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"And when you say you would be kind of, you know, grabbed or thrown into your room, was there ever any bruises, any handprints?","start":1224038,"end":1231198,"confidence":0.49794992999999998506410747722839005291461944580078125},{"sentiment":"NEGATIVE","speaker":"B","text":"Yes, I was always bruised when they grabbed me and hit me and things like that.","start":1232440,"end":1235920,"confidence":0.762138399999999993639221429475583136081695556640625},{"sentiment":"NEUTRAL","speaker":"B","text":"It always happened.","start":1235920,"end":1237110,"confidence":0.68081800000000003425526529099442996084690093994140625},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":1238220,"end":1240600,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"You're 10, you're up there, back that long, you can remember certain things but you can't remember it all.","start":1240600,"end":1244480,"confidence":0.6153713499999999836376218809164129197597503662109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, of course.","start":1244480,"end":1245660,"confidence":0.576585600000000031428726288140751421451568603515625},{"sentiment":"NEUTRAL","speaker":"A","text":"And did you ever tell anyone or try and get any help because of that?","start":1246540,"end":1249120,"confidence":0.6103973000000000315168335873750038444995880126953125},{"sentiment":"NEGATIVE","speaker":"B","text":"Yeah, I used to tell the night staff and all that, but when you're that young, you don't think they'll believe you when you've been in a home.","start":1249120,"end":1255420,"confidence":0.53605384000000000366270569429616443812847137451171875},{"sentiment":"NEUTRAL","speaker":"B","text":"They just shy me about or just ignore you.","start":1256240,"end":1258360,"confidence":0.54152553999999997191849843147792853415012359619140625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, even the nice ones, they used to say, right, I may borrow and just walk away and things like that.","start":1259173,"end":1264929,"confidence":0.6859764999999999890434310145792551338672637939453125},{"sentiment":"NEGATIVE","speaker":"B","text":"So, okay, you end up going like this, you end up seeing the hank of their arseholes.","start":1265010,"end":1269564,"confidence":0.908162499999999983657517077517695724964141845703125},{"sentiment":"NEGATIVE","speaker":"B","text":"Yeah, yeah, because they used to make you\u2014 even if you made a complaint, you just get ignored because you're that young.","start":1270079,"end":1276206,"confidence":0.77150273000000002543430355217424221336841583251953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":1280340,"end":1280660,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"So that is everything for Greif.","start":1287744,"end":1289964,"confidence":0.66533860000000000223252527575823478400707244873046875},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":1290780,"end":1291009,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"So I'm now going to move on to Beech Avenue.","start":1291270,"end":1292804,"confidence":0.88838410000000000987796511253691278398036956787109375},{"sentiment":"NEUTRAL","speaker":"A","text":"So I'm going to ask the same question again.","start":1294130,"end":1295832,"confidence":0.6940893999999999675054596082190982997417449951171875},{"sentiment":"NEUTRAL","speaker":"A","text":"What was Beech Avenue?","start":1295929,"end":1296918,"confidence":0.85871039999999998482138607869273982942104339599609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Was it a home?","start":1296999,"end":1297663,"confidence":0.8303019000000000371386477127089165151119232177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Was it a residential school?","start":1297728,"end":1299187,"confidence":0.81495565000000003141877868984011001884937286376953125},{"sentiment":"NEUTRAL","speaker":"B","text":"It was just\u2014 it was like two houses knocked into one.","start":1299836,"end":1302555,"confidence":0.5343020000000000546691580893821083009243011474609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Just a home.","start":1304362,"end":1305184,"confidence":0.6155097499999999666187022739904932677745819091796875},{"sentiment":"POSITIVE","speaker":"B","text":"It was just like two normal houses and they knocked it through and they won us.","start":1305233,"end":1308233,"confidence":0.57079000000000001957545237019076012074947357177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":1308700,"end":1309104,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"And can you remember how many floors were in this house?","start":1309668,"end":1311765,"confidence":0.8230391999999999708137465859181247651576995849609375},{"sentiment":"NEUTRAL","speaker":"A","text":"2 floors.","start":1312494,"end":1313820,"confidence":0.62445620000000001681428329902701079845428466796875},{"sentiment":"NEUTRAL","speaker":"A","text":"And where was your bedroom?","start":1314176,"end":1315292,"confidence":0.76695853000000002719360736591625027358531951904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Top floor.","start":1316698,"end":1317184,"confidence":0.65754170000000000673168187859118916094303131103515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":1317733,"end":1318170,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you have your own bedroom or shared?","start":1321210,"end":1322743,"confidence":0.8927264999999999783852899781777523458003997802734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Own bedroom.","start":1323468,"end":1323967,"confidence":0.72360473999999996852494632548769004642963409423828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Own bedroom.","start":1324435,"end":1325128,"confidence":0.72360473999999996852494632548769004642963409423828125},{"sentiment":"NEUTRAL","speaker":"B","text":"I think there was about 10 people in all or something.","start":1327497,"end":1329785,"confidence":0.90759975000000003841904572254861705005168914794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"In the home?","start":1330732,"end":1331233,"confidence":0.78678656000000002368466311963857151567935943603515625},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":1331928,"end":1332122,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":1333238,"end":1333706,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"What about the toilets?","start":1334369,"end":1335145,"confidence":0.627272000000000051755932872765697538852691650390625},{"sentiment":"NEUTRAL","speaker":"A","text":"You know, was there\u2014 were they shared?","start":1335242,"end":1337344,"confidence":0.878922699999999945674744594725780189037322998046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Were the showers shared?","start":1337441,"end":1338395,"confidence":0.88734469999999998623962937926989980041980743408203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, they're shared toilets, yes.","start":1339199,"end":1340219,"confidence":0.73498076000000001073431121767498552799224853515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Shared toilets, okay.","start":1340833,"end":1342290,"confidence":0.75620419999999999305373421520926058292388916015625},{"sentiment":"NEUTRAL","speaker":"B","text":"There's a couple of them, there's a couple on the top, one on the bottom.","start":1342678,"end":1348423,"confidence":0.8415932699999999488937874048133380711078643798828125},{"sentiment":"POSITIVE","speaker":"A","text":"Okay, no problem.","start":1348761,"end":1350722,"confidence":0.58404654000000000291237256533349864184856414794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":1356333,"end":1356755,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"And what about the food here?","start":1363943,"end":1365051,"confidence":0.81096624999999999960920149533194489777088165283203125},{"sentiment":"NEUTRAL","speaker":"B","text":"It was actually all right, but you can't really remember much of it.","start":1366777,"end":1370290,"confidence":0.6234571300000000260155275100260041654109954833984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, you're still going to school, you're in there, so you're new to the school, you know what I mean?","start":1370420,"end":1375795,"confidence":0.76780119999999996149853132010321132838726043701171875},{"sentiment":"NEUTRAL","speaker":"A","text":"What about, would you like eat dinner together or eat breakfast together?","start":1382623,"end":1385551,"confidence":0.939500699999999966394170769490301609039306640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, you used to do that.","start":1386198,"end":1387249,"confidence":0.75172220000000000705853153704083524644374847412109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":1392778,"end":1392923,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"POSITIVE","speaker":"B","text":"That was actually, Beech Avenue was actually the best one.","start":1393149,"end":1395519,"confidence":0.96458600000000005447731155072688125073909759521484375},{"sentiment":"POSITIVE","speaker":"A","text":"It was the best one?","start":1395987,"end":1396761,"confidence":0.85776649999999998730260131196700967848300933837890625},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":1397357,"end":1397680,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":1400179,"end":1402290,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"What about hygiene-wise?","start":1402676,"end":1404062,"confidence":0.80551150000000004691713684223941527307033538818359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Was there any toiletries provided?","start":1404127,"end":1406109,"confidence":0.8386232000000000130768285089288838207721710205078125},{"sentiment":"NEGATIVE","speaker":"B","text":"I just cannot remember that, to be honest with you.","start":1407300,"end":1409107,"confidence":0.59436970000000000080575546235195361077785491943359375},{"sentiment":"NEGATIVE","speaker":"B","text":"I just cannot remember, too young.","start":1409655,"end":1411656,"confidence":0.7542432999999999498896841032546944916248321533203125},{"sentiment":"POSITIVE","speaker":"B","text":"So I just actually liked the home, I thought it was quite good.","start":1412092,"end":1415561,"confidence":0.9812665000000000414814849136746488511562347412109375},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, no, that's absolutely fine.","start":1415884,"end":1416723,"confidence":0.70424735999999998892207031531143002212047576904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"What about clothing?","start":1416820,"end":1417546,"confidence":0.84107719999999996929318513139151036739349365234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you go with the clothing that you had from home or were you provided new?","start":1417724,"end":1421178,"confidence":0.91952080000000002701909807001356966793537139892578125},{"sentiment":"NEUTRAL","speaker":"B","text":"Covenants I came to home, right?","start":1422220,"end":1424140,"confidence":0.82537669999999996317541217649704776704311370849609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":1424140,"end":1424540,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"I can't actually remember getting any clues in there.","start":1424540,"end":1428360,"confidence":0.514047600000000048936499297269620001316070556640625},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't think I was in there that long either.","start":1428360,"end":1429900,"confidence":0.5879860999999999560117203145637176930904388427734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Let me have a little look and see.","start":1431660,"end":1433260,"confidence":0.76779633999999996607499497258686460554599761962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, Beach Avenue was about 2 months.","start":1435030,"end":1437150,"confidence":0.84733044999999995727790746968821622431278228759765625},{"sentiment":"NEUTRAL","speaker":"B","text":"It wasn't that long.","start":1437560,"end":1438680,"confidence":0.71644030000000002988969072248437441885471343994140625},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":1438680,"end":1439060,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Because I left there and they put me on Newfield.","start":1439060,"end":1441270,"confidence":0.78056300000000000682831569065456278622150421142578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, I've got Newfield.","start":1442360,"end":1443880,"confidence":0.6090622999999999453990540132508613169193267822265625},{"sentiment":"NEUTRAL","speaker":"A","text":"That's the next one, just for this one.","start":1443880,"end":1445940,"confidence":0.680619300000000038153302739374339580535888671875},{"sentiment":"NEUTRAL","speaker":"A","text":"What about contact with family?","start":1447000,"end":1448200,"confidence":0.8431431000000000341998429576051421463489532470703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Was there still no contact?","start":1448200,"end":1449310,"confidence":0.81739930000000005083649057269212789833545684814453125},{"sentiment":"NEUTRAL","speaker":"B","text":"No, no contact, no.","start":1450101,"end":1451010,"confidence":0.5029490599999999478342260772478766739368438720703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, and what about the staff?","start":1451400,"end":1453755,"confidence":0.7708367000000000412995859733200632035732269287109375},{"sentiment":"NEUTRAL","speaker":"A","text":"What were they like?","start":1453852,"end":1454405,"confidence":0.84986680000000003332161213620565831661224365234375},{"sentiment":"NEUTRAL","speaker":"B","text":"Actually, it was a guy, a Mr Rankin, and his wife.","start":1455998,"end":1460096,"confidence":0.89673089999999999744062506579211913049221038818359375},{"sentiment":"NEUTRAL","speaker":"B","text":"They owned a fruit stall next to Bell Street.","start":1460321,"end":1463615,"confidence":0.9009685499999999791498339618556201457977294921875},{"sentiment":"NEUTRAL","speaker":"B","text":"They were actually, him and his wife were actually buried inside.","start":1463679,"end":1465981,"confidence":0.7302315999999999807101858095848001539707183837890625},{"sentiment":"POSITIVE","speaker":"A","text":"Okay, okay, cool, got that.","start":1467542,"end":1469181,"confidence":0.67914459999999998718323013235931284725666046142578125},{"sentiment":"NEUTRAL","speaker":"A","text":"And what about the other children?","start":1470740,"end":1471752,"confidence":0.61044960000000003663700454126228578388690948486328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Were they okay?","start":1471800,"end":1472299,"confidence":0.8359995000000000064943606048473156988620758056640625},{"sentiment":"POSITIVE","speaker":"A","text":"Yes, I know someone in from Cherwell, so yes, they were actually all right.","start":1473391,"end":1476573,"confidence":0.87285226999999998565016312568332068622112274169921875},{"sentiment":"NEUTRAL","speaker":"A","text":"You know some of the names?","start":1477759,"end":1478723,"confidence":0.7950927599999999539903683398733846843242645263671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, yes I do.","start":1480030,"end":1481123,"confidence":0.476713419999999998832862502240459434688091278076171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you give me just a couple?","start":1481429,"end":1482780,"confidence":0.83568900000000001515587655376293696463108062744140625},{"sentiment":"POSITIVE","speaker":"A","text":"It just really helps to solidify the statement is all.","start":1482957,"end":1485288,"confidence":0.82029540000000000787849785410799086093902587890625},{"sentiment":"NEUTRAL","speaker":"A","text":"There was Elizabeth Campbell.","start":1485996,"end":1487379,"confidence":0.84413360000000003946496462958748452365398406982421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":1490849,"end":1491171,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Sharon McAllister.","start":1491801,"end":1492930,"confidence":0.81683450000000001889333134386106394231319427490234375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":1494641,"end":1494915,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"That was two.","start":1495206,"end":1496303,"confidence":0.70508665000000003697522288348409347236156463623046875},{"sentiment":"NEUTRAL","speaker":"B","text":"And then my brother Kevin, he was in there too.","start":1496497,"end":1498288,"confidence":0.8921219000000000232120100918109528720378875732421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Your brother Kevin was in there too.","start":1498353,"end":1500321,"confidence":0.89857565999999999828418140168651007115840911865234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Is he an older brother?","start":1500978,"end":1502094,"confidence":0.90338960000000001482334255342721007764339447021484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Younger, okay.","start":1503672,"end":1504801,"confidence":0.61619776000000003879364385284134186804294586181640625},{"sentiment":"NEUTRAL","speaker":"A","text":"He's youngest.","start":1505204,"end":1505769,"confidence":0.77470300000000003048938879146589897572994232177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Youngest, okay, got that.","start":1506576,"end":1508995,"confidence":0.70248929999999998319282212833059020340442657470703125},{"sentiment":"NEGATIVE","speaker":"A","text":"Did anything happen here that you would now consider abuse, neglect, or harmful as an adult?","start":1511360,"end":1515273,"confidence":0.77506079999999999419202367789694108068943023681640625},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":1516227,"end":1516324,"confidence":0.49361873000000000555331780560663901269435882568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, okay.","start":1516874,"end":1517391,"confidence":0.595505830000000013768612916464917361736297607421875},{"sentiment":"NEUTRAL","speaker":"A","text":"And I know the question is, what was different about this placement compared with the others?","start":1520372,"end":1524026,"confidence":0.82266706000000000553740164832561276853084564208984375},{"sentiment":"NEUTRAL","speaker":"A","text":"I know you said it was the best one.","start":1524091,"end":1525514,"confidence":0.490764680000000008686100727572920732200145721435546875},{"sentiment":"NEUTRAL","speaker":"A","text":"What made it the best one?","start":1526662,"end":1527665,"confidence":0.5820027599999999523561200476251542568206787109375},{"sentiment":"POSITIVE","speaker":"B","text":"The staff are actually very nice.","start":1528070,"end":1530880,"confidence":0.98481560000000001320330511589418165385723114013671875},{"sentiment":"NEUTRAL","speaker":"B","text":"The husband\u2014 there was a husband and wife that owned the fruiters as well, but they ran that.","start":1531710,"end":1535630,"confidence":0.87488469999999995962980392505414783954620361328125},{"sentiment":"NEUTRAL","speaker":"B","text":"So I don't know if you\u2014 I can't remember, but I knew Mr Rankin.","start":1536090,"end":1540010,"confidence":0.81047826999999994512791090528480708599090576171875},{"sentiment":"NEUTRAL","speaker":"B","text":"He used to take us to the fruiters.","start":1540010,"end":1541050,"confidence":0.85172020000000003836504447463084943592548370361328125},{"sentiment":"NEUTRAL","speaker":"B","text":"And Mr\u2014 who, sorry?","start":1541790,"end":1543410,"confidence":0.5725078999999999584957777187810279428958892822265625},{"sentiment":"NEUTRAL","speaker":"B","text":"His name is Mr Rankin.","start":1543450,"end":1544820,"confidence":0.85645749999999998269828438424156047403812408447265625},{"sentiment":"NEGATIVE","speaker":"B","text":"I can't remember his first name.","start":1544850,"end":1545810,"confidence":0.510623040000000028015847419737838208675384521484375},{"sentiment":"NEUTRAL","speaker":"B","text":"The fruiters in that, in Welshgate, were just along the way where I stayed in Paisley.","start":1545810,"end":1551310,"confidence":0.90300875999999996590617001857026480138301849365234375},{"sentiment":"NEUTRAL","speaker":"B","text":"So there's something called Paisley.","start":1551690,"end":1552610,"confidence":0.8724561299999999963716845741146244108676910400390625},{"sentiment":"NEUTRAL","speaker":"B","text":"On the fruiters, and he used to take the fruiters and that, and you just used to help yourself.","start":1552670,"end":1555490,"confidence":0.84590189999999998438084958252147771418094635009765625},{"sentiment":"POSITIVE","speaker":"A","text":"I remember to see the shed and I just thought\u2014 Okay, I'm glad that there was at least, you know, one place that was safe for you.","start":1555998,"end":1564491,"confidence":0.84400679999999994596038277450134046375751495361328125},{"sentiment":"NEUTRAL","speaker":"B","text":"That was the only one, aye.","start":1564555,"end":1566497,"confidence":0.74711852999999994739965814005699940025806427001953125},{"sentiment":"POSITIVE","speaker":"B","text":"Oh, bless you.","start":1566802,"end":1567396,"confidence":0.84304075999999994461830965519766323268413543701171875},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm going to move on now to Newfield.","start":1568199,"end":1571297,"confidence":0.88564556999999999309380882550613023340702056884765625},{"sentiment":"NEUTRAL","speaker":"A","text":"So I can see that you were there for about 6 months as well.","start":1571715,"end":1574155,"confidence":0.88086253000000003243741275582578964531421661376953125},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":1574909,"end":1575166,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"What was Newfield in a sense of, was it a house?","start":1575632,"end":1579276,"confidence":0.8909108999999999500829517273814417421817779541015625},{"sentiment":"NEUTRAL","speaker":"B","text":"It was not, it was units.","start":1580769,"end":1582037,"confidence":0.6325878499999999515779336434206925332546234130859375},{"sentiment":"NEUTRAL","speaker":"B","text":"There was like 4 or 5 different units because it was a residential home for boys and girls.","start":1582230,"end":1586308,"confidence":0.91526249999999997886135361113701947033405303955078125},{"sentiment":"NEUTRAL","speaker":"B","text":"It was a residential, okay, boys and girls, plus the school was inside.","start":1588518,"end":1593184,"confidence":0.81435709999999994490593735463335178792476654052734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, and how many people were there to a unit?","start":1597877,"end":1602747,"confidence":0.83478266000000000968128688327851705253124237060546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you remember it all?","start":1602796,"end":1603553,"confidence":0.81777990000000000403446165364584885537624359130859375},{"sentiment":"POSITIVE","speaker":"B","text":"That's okay.","start":1605400,"end":1605758,"confidence":0.73359823000000001780307457011076621711254119873046875},{"sentiment":"NEUTRAL","speaker":"B","text":"I'd say 6 plus, wasn't it?","start":1606571,"end":1608459,"confidence":0.8543162300000000097810470833792351186275482177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":1608524,"end":1608833,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"So we'll go with like just 6 or more to a unit, and you said there was about 4 or 5 units?","start":1609266,"end":1617634,"confidence":0.8696272400000000235564812101074494421482086181640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, there was.","start":1618563,"end":1619237,"confidence":0.6856457000000000245876208282425068318843841552734375},{"sentiment":"NEUTRAL","speaker":"B","text":"They were named after islands: Campsie, South, Iona.","start":1620006,"end":1625953,"confidence":0.88074784999999999879349843467934988439083099365234375},{"sentiment":"NEUTRAL","speaker":"A","text":"They were named after islands.","start":1626418,"end":1627412,"confidence":0.80466205000000001756887968440423719584941864013671875},{"sentiment":"NEUTRAL","speaker":"A","text":"And I've got you down as being in the Campsie unit, is that right?","start":1628903,"end":1631612,"confidence":0.8058362999999999498612623938242904841899871826171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, I was in Campsie and South.","start":1632189,"end":1633407,"confidence":0.8015255999999999492189317606971599161624908447265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Campsie and South?","start":1634369,"end":1635299,"confidence":0.848520900000000022345147954183630645275115966796875},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":1635957,"end":1636037,"confidence":0.49361873000000000555331780560663901269435882568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":1636213,"end":1638685,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, and what about the units?","start":1639889,"end":1642649,"confidence":0.79947559999999995294928112343768589198589324951171875},{"sentiment":"NEUTRAL","speaker":"A","text":"What did they look like?","start":1642778,"end":1643933,"confidence":0.85131495999999995394347251931321807205677032470703125},{"sentiment":"NEUTRAL","speaker":"A","text":"You know, was there a kitchen, dining room?","start":1643997,"end":1647015,"confidence":0.8849525000000000307665004584123380482196807861328125},{"sentiment":"NEUTRAL","speaker":"B","text":"There was a kitchen, dining room, yes.","start":1647833,"end":1649101,"confidence":0.75414323999999999248444737531826831400394439697265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Couches.","start":1649197,"end":1649631,"confidence":0.6637350300000000036249048207537271082401275634765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Just looked like\u2014 the units kind of looked like a house, you know what I mean?","start":1650096,"end":1654446,"confidence":0.7557576299999999580592202619300223886966705322265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":1655376,"end":1655714,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"What about your bedroom?","start":1657142,"end":1659421,"confidence":0.85422889999999995769286442737211473286151885986328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you have your own bedroom or did you share?","start":1659469,"end":1661186,"confidence":0.88658029999999998782556076548644341528415679931640625},{"sentiment":"NEUTRAL","speaker":"A","text":"I had my own bedroom, yes.","start":1661748,"end":1662678,"confidence":0.7396019700000000529627186551806516945362091064453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Own bedroom.","start":1662935,"end":1663544,"confidence":0.72360473999999996852494632548769004642963409423828125},{"sentiment":"NEUTRAL","speaker":"A","text":"And what about bathrooms?","start":1663736,"end":1664747,"confidence":0.62547856999999995597505630939849652349948883056640625},{"sentiment":"POSITIVE","speaker":"B","text":"Yes, there was shared bathrooms, yes, for the residents.","start":1665885,"end":1668804,"confidence":0.50984010000000001827658024922129698097705841064453125},{"sentiment":"NEUTRAL","speaker":"A","text":"And what about showers?","start":1669189,"end":1670119,"confidence":0.778929769999999965790493661188520491123199462890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Was there shared showers?","start":1670215,"end":1671081,"confidence":0.90700440000000004392433083921787329018115997314453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Eh, can't remember, but I know there was baths.","start":1672139,"end":1674384,"confidence":0.75011145999999995215290482519776560366153717041015625},{"sentiment":"NEUTRAL","speaker":"A","text":"I remember that back then.","start":1674625,"end":1675619,"confidence":0.76869569999999998177742099869647063314914703369140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Were they shared baths, so kind of everyone would take it in turns to use the baths?","start":1675988,"end":1679291,"confidence":0.89974849999999995109334349763230420649051666259765625},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":1679997,"end":1680157,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":1680734,"end":1680991,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"What about routines?","start":1682017,"end":1682755,"confidence":0.80839497000000004600650527208927087485790252685546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Was there any specific kind of bathing routine, you know, was it you have to bath in the morning and night, or?","start":1682819,"end":1688335,"confidence":0.907575299999999973721287460648454725742340087890625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, not really.","start":1689237,"end":1690059,"confidence":0.59273153999999994567815519985742866992950439453125},{"sentiment":"NEGATIVE","speaker":"A","text":"No, no.","start":1690123,"end":1690462,"confidence":0.53180579999999999518678350796108134090900421142578125},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay, I think it was kind of your choice, if you know what I mean.","start":1690703,"end":1695504,"confidence":0.8066126000000000129119825942325405776500701904296875},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, okay.","start":1695859,"end":1696584,"confidence":0.55090344000000002200323478973587043583393096923828125},{"sentiment":"NEUTRAL","speaker":"A","text":"You didn't have a choice?","start":1696890,"end":1697599,"confidence":0.55940920000000005085638576929341070353984832763671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, you had a choice?","start":1698416,"end":1699308,"confidence":0.6313317400000000301218960885307751595973968505859375},{"sentiment":"NEUTRAL","speaker":"B","text":"It was up to you, but nobody ever said to you, go for a shower in the bathroom every day, which I think you should have.","start":1700200,"end":1706025,"confidence":0.72147744999999996462491935744765214622020721435546875},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, okay.","start":1706382,"end":1709626,"confidence":0.55090344000000002200323478973587043583393096923828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, what about the food?","start":1709853,"end":1711312,"confidence":0.7808804499999999482184875887469388544559478759765625},{"sentiment":"POSITIVE","speaker":"B","text":"I think it's actually all right, as I can remember, but I cannae remember that much, darling.","start":1714107,"end":1718467,"confidence":0.67588013000000002339362481507123447954654693603515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, again, it's just one of them.","start":1718888,"end":1720330,"confidence":0.53638960000000002192876991102821193635463714599609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Right.","start":1721074,"end":1724372,"confidence":0.56647499999999995079491554861306212842464447021484375},{"sentiment":"NEUTRAL","speaker":"A","text":"And what about toiletries?","start":1727298,"end":1729787,"confidence":0.63984834999999995464037283454672433435916900634765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you remember being provided shower gel, toothpaste, toothbrush?","start":1729933,"end":1733046,"confidence":0.87232220000000004755946747536654584109783172607421875},{"sentiment":"NEGATIVE","speaker":"A","text":"No, I cannae, no.","start":1733938,"end":1734684,"confidence":0.72629284999999998984065996410208754241466522216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Is that that you can't remember, you weren't given them?","start":1735349,"end":1737733,"confidence":0.51369553999999995053116208509891293942928314208984375},{"sentiment":"NEUTRAL","speaker":"A","text":"I cannae remember.","start":1738658,"end":1739493,"confidence":0.57684827000000005181590267966384999454021453857421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, no, that's okay.","start":1739558,"end":1740332,"confidence":0.51965859999999997054231926085776649415493011474609375},{"sentiment":"NEUTRAL","speaker":"A","text":"I just wanted to clarify that I didn't get that any mistaken.","start":1740381,"end":1742784,"confidence":0.75092119999999995538786379256634972989559173583984375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I can't remember.","start":1743590,"end":1745410,"confidence":0.5773321399999999936625272312085144221782684326171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Then I got to be about older.","start":1745410,"end":1746300,"confidence":0.81786864999999997483115521390573121607303619384765625},{"sentiment":"NEUTRAL","speaker":"B","text":"I know of it, but no, I can't remember that, no.","start":1746730,"end":1749710,"confidence":0.5990621000000000417884393755230121314525604248046875},{"sentiment":"POSITIVE","speaker":"A","text":"Okay, no problem at all.","start":1749710,"end":1751250,"confidence":0.77047074000000004279087306713336147367954254150390625},{"sentiment":"NEUTRAL","speaker":"A","text":"And what about contact with family?","start":1751250,"end":1752550,"confidence":0.80625194000000000027483793019200675189495086669921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Was there still no contact?","start":1752550,"end":1753660,"confidence":0.81739930000000005083649057269212789833545684814453125},{"sentiment":"NEGATIVE","speaker":"B","text":"Eh, I don't think anybody ever came to see me in the tube, no.","start":1754690,"end":1758690,"confidence":0.6019003400000000336689254254451952874660491943359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":1758690,"end":1759890,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"What about the staff?","start":1759890,"end":1760710,"confidence":0.7918730000000000490700813315925188362598419189453125},{"sentiment":"NEUTRAL","speaker":"A","text":"What were the staff like in this place?","start":1760710,"end":1762230,"confidence":0.75525549999999996853006223318516276776790618896484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Half and half.","start":1763270,"end":1763770,"confidence":0.6354288500000000450285142505890689790248870849609375},{"sentiment":"NEGATIVE","speaker":"B","text":"Half of them were alright, half of them were arseholes.","start":1763880,"end":1765790,"confidence":0.7895911300000000299093017019913531839847564697265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":1765990,"end":1767590,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't know what I need to put.","start":1767590,"end":1769470,"confidence":0.6728465999999999613834233969100750982761383056640625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, no, say what you need to say, honestly.","start":1769830,"end":1771650,"confidence":0.7108658599999999605500988764106296002864837646484375},{"sentiment":"NEUTRAL","speaker":"A","text":"There's no\u2014 You're all right?","start":1771830,"end":1774080,"confidence":0.77038940000000000196678229258395731449127197265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Some of them are all right, some of them were just\u2014 shouldn't have been there, if you know what I mean.","start":1774080,"end":1778930,"confidence":0.65621483000000002672180698937154375016689300537109375},{"sentiment":"NEUTRAL","speaker":"A","text":"What about the other children there?","start":1779280,"end":1780719,"confidence":0.7337577299999999969060127114062197506427764892578125},{"sentiment":"NEUTRAL","speaker":"B","text":"Eh, it's kind of\u2014 some of them are all right, some of them aren't.","start":1782240,"end":1784340,"confidence":0.650120260000000005362608135328628122806549072265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Kinda, they've probably seen this, they've probably seen the same as me.","start":1784860,"end":1788640,"confidence":0.70684420000000003359019729032297618687152862548828125},{"sentiment":"NEUTRAL","speaker":"B","text":"He was all right, he wasn't.","start":1788640,"end":1789470,"confidence":0.6023676399999999819812046553124673664569854736328125},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, well, you're never going to get along with everyone.","start":1789760,"end":1791830,"confidence":0.810024260000000051462620831443928182125091552734375},{"sentiment":"NEUTRAL","speaker":"A","text":"That's it, kinda.","start":1792840,"end":1793580,"confidence":0.7245454000000000061021410147077403962612152099609375},{"sentiment":"NEGATIVE","speaker":"B","text":"You don't know them, so yeah, you go, ah, fuck you.","start":1793580,"end":1797600,"confidence":0.903657200000000049300297177978791296482086181640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":1797600,"end":1798000,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"What about any rules?","start":1800486,"end":1801248,"confidence":0.790820599999999984675014275126159191131591796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Was there any rules that you can remember from here?","start":1801312,"end":1803434,"confidence":0.87199689999999996370405597190256230533123016357421875},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":1805444,"end":1806041,"confidence":0.49361873000000000555331780560663901269435882568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"What about any punishments?","start":1806767,"end":1807589,"confidence":0.739098699999999997345412339200265705585479736328125},{"sentiment":"NEGATIVE","speaker":"B","text":"I used to get locked in your room and battered and all that in there.","start":1808783,"end":1811412,"confidence":0.6581347600000000408471123591880314052104949951171875},{"sentiment":"NEGATIVE","speaker":"B","text":"I didn't like that place at all.","start":1811621,"end":1813412,"confidence":0.97276412999999994912769807342556305229663848876953125},{"sentiment":"NEUTRAL","speaker":"A","text":"So they would take you to your room?","start":1813944,"end":1815218,"confidence":0.83307432999999997402795770540251396596431732177734375},{"sentiment":"NEGATIVE","speaker":"B","text":"Some of the staff used to hit you and things like that and throw you in your room and things like that.","start":1816842,"end":1820676,"confidence":0.73140119999999997357775782802491448819637298583984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":1823137,"end":1823317,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"So I know you've just said that, but I'll ask the same question again.","start":1825569,"end":1828060,"confidence":0.68349504000000005365933475331985391676425933837890625},{"sentiment":"NEGATIVE","speaker":"A","text":"Did anything happen there that as an adult you now consider to be abuse, neglect, or harmful?","start":1828174,"end":1832752,"confidence":0.7850904499999999952564166960655711591243743896484375},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":1833561,"end":1833836,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"And how would you label that?","start":1834226,"end":1836026,"confidence":0.789768000000000025551116777933202683925628662109375},{"sentiment":"NEGATIVE","speaker":"B","text":"Physical abuse, getting hot and bothered and clearing your room and locked in your room.","start":1837243,"end":1840341,"confidence":0.8995075999999999627476654495694674551486968994140625},{"sentiment":"NEUTRAL","speaker":"B","text":"I haven't done that.","start":1840470,"end":1841379,"confidence":0.60463845999999998870322315269731916487216949462890625},{"sentiment":"NEGATIVE","speaker":"B","text":"I just didn't like the place at all.","start":1843199,"end":1844670,"confidence":0.97251790000000004621227844836539588868618011474609375},{"sentiment":"NEGATIVE","speaker":"B","text":"I just couldn't stand it.","start":1844750,"end":1846189,"confidence":0.95413183999999995332785829305066727101802825927734375},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":1849060,"end":1849220,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEGATIVE","speaker":"B","text":"And you've made a complaint, tell staff, as I said to you, you just get knocked.","start":1851478,"end":1855212,"confidence":0.49427164000000001209400579682551324367523193359375},{"sentiment":"NEGATIVE","speaker":"B","text":"They just ignore you.","start":1855456,"end":1857307,"confidence":0.81751300000000004519762342169997282326221466064453125},{"sentiment":"NEGATIVE","speaker":"A","text":"And who was responsible for the abuse, the physical abuse?","start":1861040,"end":1864444,"confidence":0.77620345000000001700612983768223784863948822021484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, the staff.","start":1865493,"end":1866171,"confidence":0.63191753999999999980019538270425982773303985595703125},{"sentiment":"NEUTRAL","speaker":"A","text":"The staff.","start":1866461,"end":1866929,"confidence":0.69549790000000000222968310481519438326358795166015625},{"sentiment":"NEUTRAL","speaker":"A","text":"And was there any, you know, was it just a particular set of staff or was it kind of all of them?","start":1867026,"end":1870497,"confidence":0.836760640000000055493956097052432596683502197265625},{"sentiment":"NEUTRAL","speaker":"B","text":"No, just this kind of, as I said to you, some of them are alright, some of them on me.","start":1871292,"end":1875625,"confidence":0.53657440000000000690505430611665360629558563232421875},{"sentiment":"NEGATIVE","speaker":"B","text":"Yeah, you know, it's not in order.","start":1876756,"end":1877819,"confidence":0.71146830000000005345128784028929658234119415283203125},{"sentiment":"NEUTRAL","speaker":"B","text":"You probably notice that in all your claims you're dealing with someone.","start":1877900,"end":1879930,"confidence":0.67756486000000004654708618545555509626865386962890625},{"sentiment":"NEUTRAL","speaker":"B","text":"A lot of people, some of the staff they like, and some of them they're just no.","start":1880171,"end":1883941,"confidence":0.52640330000000001842153096731635741889476776123046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":1885302,"end":1885480,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEGATIVE","speaker":"A","text":"So can you give me one clear example of a time when you were physically abused?","start":1886416,"end":1892774,"confidence":0.62280889999999999862012600715388543903827667236328125},{"sentiment":"NEUTRAL","speaker":"A","text":"What happened beforehand, what happened during, and what happened after?","start":1893113,"end":1896340,"confidence":0.87064419999999997923367800467531196773052215576171875},{"sentiment":"NEUTRAL","speaker":"B","text":"But it's just, just, I can't even remember what happened before that.","start":1897950,"end":1902128,"confidence":0.54368559999999999110542603375506587326526641845703125},{"sentiment":"NEGATIVE","speaker":"B","text":"I remember getting hot grabbed and threw my room and things up.","start":1902210,"end":1905514,"confidence":0.86280875999999995240585803912836126983165740966796875},{"sentiment":"NEUTRAL","speaker":"A","text":"So can you remember where it happened?","start":1906571,"end":1907970,"confidence":0.86287199999999997235278215157450176775455474853515625},{"sentiment":"NEUTRAL","speaker":"A","text":"You know, was it in a communal area?","start":1908018,"end":1909644,"confidence":0.8714577599999999701907427152036689221858978271484375},{"sentiment":"NEUTRAL","speaker":"B","text":"It was in a\u2014 no, it wasn't in a communal area, it was in a private bit.","start":1910590,"end":1913458,"confidence":0.81568854999999995669668351183645427227020263671875},{"sentiment":"NEUTRAL","speaker":"A","text":"In a private what, sorry?","start":1914349,"end":1915289,"confidence":0.5803930999999999951199924907996319234371185302734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Just in a private bit.","start":1916035,"end":1917023,"confidence":0.78702645999999998327467665149015374481678009033203125},{"sentiment":"NEUTRAL","speaker":"A","text":"In a private bit of the unit.","start":1917671,"end":1919178,"confidence":0.758818030000000032231355362455360591411590576171875},{"sentiment":"NEUTRAL","speaker":"A","text":"And so what did the member of staff do?","start":1921766,"end":1924274,"confidence":0.80683329999999997550474972740630619227886199951171875},{"sentiment":"NEGATIVE","speaker":"B","text":"They actually just grabbed me and And actually punched me and actually threw me on the bed, then locked the door.","start":1927324,"end":1934308,"confidence":0.83052539999999996922497302875854074954986572265625},{"sentiment":"NEGATIVE","speaker":"A","text":"Did he physically hurt you apart from grabbing you?","start":1936950,"end":1939087,"confidence":0.52810670000000003998508191216387785971164703369140625},{"sentiment":"NEGATIVE","speaker":"B","text":"Yes, he actually whacked me.","start":1940001,"end":1941061,"confidence":0.726335469999999983059524311101995408535003662109375},{"sentiment":"NEGATIVE","speaker":"B","text":"He actually punched me.","start":1943042,"end":1946874,"confidence":0.72567459999999994746389120336971245706081390380859375},{"sentiment":"NEUTRAL","speaker":"A","text":"And where did that hit?","start":1947266,"end":1948130,"confidence":0.77232730000000004988436330677359364926815032958984375},{"sentiment":"NEUTRAL","speaker":"A","text":"At my face.","start":1949733,"end":1950325,"confidence":0.67035294000000000824712742542033083736896514892578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, and was there a mark after, I'm assuming?","start":1951910,"end":1954403,"confidence":0.9026747299999999807340600455063395202159881591796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, I suppose.","start":1955070,"end":1955815,"confidence":0.716240800000000010783196557895280420780181884765625},{"sentiment":"NEGATIVE","speaker":"A","text":"And then he locked you in your room?","start":1957008,"end":1958134,"confidence":0.61758166999999997148762531651300378143787384033203125},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":1960300,"end":1960655,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"And how long were you left for?","start":1961220,"end":1962448,"confidence":0.85448175999999997909384319427772425115108489990234375},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, a good few hours.","start":1963481,"end":1964337,"confidence":0.7231300499999999686906448914669454097747802734375},{"sentiment":"NEUTRAL","speaker":"A","text":"And can you remember what happened when you were let out of your room?","start":1967747,"end":1969867,"confidence":0.84147220000000000350581785824033431708812713623046875},{"sentiment":"POSITIVE","speaker":"B","text":"I was just like, my roommate, quite a nice staff actually, what happened to your face?","start":1971132,"end":1975255,"confidence":0.71664625000000004018119170723366551101207733154296875},{"sentiment":"NEGATIVE","speaker":"B","text":"I said he whacked me, and then all of a sudden, and get caught up a bit, I fail.","start":1976079,"end":1981512,"confidence":0.711384699999999980946085997857153415679931640625},{"sentiment":"NEUTRAL","speaker":"B","text":"That's what they used to say.","start":1981931,"end":1982847,"confidence":0.74772749999999998937738610038650222122669219970703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Obviously, a young lady and they're adults, they've got to believe they're adults.","start":1984842,"end":1988380,"confidence":0.59068525000000005054090479461592622101306915283203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, that's what happens.","start":1989827,"end":1994275,"confidence":0.63284160000000000412256895288010127842426300048828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, now how often did this happen?","start":1996730,"end":1999260,"confidence":0.72298549999999994764010580183821730315685272216796875},{"sentiment":"NEUTRAL","speaker":"B","text":"A couple of times.","start":2000613,"end":2001403,"confidence":0.6749475000000000335376171278767287731170654296875},{"sentiment":"NEUTRAL","speaker":"A","text":"But it wasn't a regular occurrence?","start":2003369,"end":2004916,"confidence":0.70891040000000005161240324014215730130672454833984375},{"sentiment":"NEUTRAL","speaker":"B","text":"No, it's just Couple of times with certain staff, yes.","start":2006402,"end":2009002,"confidence":0.836978259999999973928197505301795899868011474609375},{"sentiment":"NEGATIVE","speaker":"A","text":"And did it ever change or become worse?","start":2009576,"end":2011546,"confidence":0.781643199999999982452436597668565809726715087890625},{"sentiment":"NEUTRAL","speaker":"B","text":"No, not really, no.","start":2013722,"end":2015189,"confidence":0.59067919999999995983586131842457689344882965087890625},{"sentiment":"NEGATIVE","speaker":"B","text":"Just kind of the same people all the time.","start":2015334,"end":2016881,"confidence":0.80756724000000001950638761627487838268280029296875},{"sentiment":"NEGATIVE","speaker":"B","text":"They just used to hit me and grab me and throw me in the room.","start":2017026,"end":2020572,"confidence":0.80633790000000005182556606087018735706806182861328125},{"sentiment":"NEGATIVE","speaker":"B","text":"Never liked the place, never liked Newfield at all.","start":2020975,"end":2022748,"confidence":0.96321920000000005313012252372573129832744598388671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":2024610,"end":2025434,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":2027939,"end":2028133,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"And what was the immediate effect from this?","start":2029393,"end":2030848,"confidence":0.82731209999999999471498313141637481749057769775390625},{"sentiment":"NEUTRAL","speaker":"A","text":"You know, was there still, was there any bedwetting, sleep problems?","start":2030945,"end":2033579,"confidence":0.5965823500000000390031118513434194028377532958984375},{"sentiment":"NEGATIVE","speaker":"B","text":"You're bedwetting, you don't want to go to sleep and then this happens to you.","start":2034350,"end":2038815,"confidence":0.8897842000000000250992115979897789657115936279296875},{"sentiment":"NEUTRAL","speaker":"B","text":"You lie awake all night thinking you've got to clean the hickey and all that as well.","start":2039621,"end":2042136,"confidence":0.55075700000000005207567710385774262249469757080078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":2048263,"end":2048425,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"It's kind of one of the places I like to forget.","start":2048668,"end":2050692,"confidence":0.57562846000000000845631120682810433208942413330078125},{"sentiment":"NEGATIVE","speaker":"A","text":"I just don't like that at all.","start":2050789,"end":2052069,"confidence":0.96185609999999999164543851293274201452732086181640625},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, absolutely understandable.","start":2052717,"end":2054271,"confidence":0.61704325999999998231260178727097809314727783203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Just going to ask really quick, just like I asked with the old one, in Newfield, what were the staff like when you did wet the bed?","start":2055150,"end":2062112,"confidence":0.84118709999999996540509528131224215030670166015625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, some, as I said, some of them used to change it, some of them didn't bother at all.","start":2063283,"end":2067449,"confidence":0.66050260000000005078391041024588048458099365234375},{"sentiment":"NEUTRAL","speaker":"A","text":"And the ones that didn't bother, was that left to you to deal with?","start":2067850,"end":2070301,"confidence":0.527191100000000023584334485349245369434356689453125},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":2071199,"end":2071455,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, and was that so, for example, you would have to change your own bedsheets or go for a quick bath, clean off?","start":2071856,"end":2080172,"confidence":0.85992025999999999186229615588672459125518798828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Have to go and do it yourself, yes.","start":2081070,"end":2082608,"confidence":0.79873709999999997766195747317397035658359527587890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, and some would help and some just wouldn't?","start":2083554,"end":2086358,"confidence":0.57435524000000004463117875275202095508575439453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Some of them were alright, some of them Okay, um, did the same thing happen to anyone else, or did you ever witness anything?","start":2086983,"end":2101707,"confidence":0.7168482000000000464723370896535925567150115966796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, a few people in here now.","start":2102052,"end":2104200,"confidence":0.84506329999999996172022065366036258637905120849609375},{"sentiment":"NEUTRAL","speaker":"B","text":"You've witnessed it?","start":2106230,"end":2106778,"confidence":0.7629278299999999735092615082976408302783966064453125},{"sentiment":"NEUTRAL","speaker":"B","text":"You've not seen it happening?","start":2106844,"end":2108056,"confidence":0.6151467999999999936022732072160579264163970947265625},{"sentiment":"NEUTRAL","speaker":"A","text":"And would other people have seen it happening to you?","start":2111097,"end":2112975,"confidence":0.79981846000000000884710971149615943431854248046875},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":2113799,"end":2113914,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":2118646,"end":2118999,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you tell anyone what was happening?","start":2120333,"end":2122133,"confidence":0.815003200000000038727421269868500530719757080078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, I told other members of staff, but as I said to you, when you're that young, they don't believe you.","start":2122905,"end":2126874,"confidence":0.527322199999999963182517603854648768901824951171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Actually, they don't think I'm as bad as much as you do, you know.","start":2129257,"end":2132183,"confidence":0.50487333999999994826879401443875394761562347412109375},{"sentiment":"NEUTRAL","speaker":"A","text":"And what was different about this care placement compared to the others?","start":2138333,"end":2141238,"confidence":0.8216061999999999532207084484980441629886627197265625},{"sentiment":"NEGATIVE","speaker":"A","text":"Just, just, I don't know what it was.","start":2142620,"end":2145140,"confidence":0.641640699999999952751750242896378040313720703125},{"sentiment":"NEGATIVE","speaker":"B","text":"I just, I couldn't take that.","start":2145180,"end":2146060,"confidence":0.92254080000000004968541134076076559722423553466796875},{"sentiment":"NEGATIVE","speaker":"B","text":"I just didn't like it.","start":2146060,"end":2147020,"confidence":0.943248599999999992604671206208877265453338623046875},{"sentiment":"NEGATIVE","speaker":"B","text":"I couldn't take the voice at all.","start":2148160,"end":2149480,"confidence":0.93653120000000000811013478596578352153301239013671875},{"sentiment":"NEGATIVE","speaker":"B","text":"I just couldn't make it.","start":2149480,"end":2150540,"confidence":0.85702675999999999856271415410446934401988983154296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Some homes you mustn't go around, some homes you don't.","start":2151770,"end":2154790,"confidence":0.5919993500000000352656570612452924251556396484375},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, absolutely.","start":2155160,"end":2157900,"confidence":0.5014298999999999839616293684230186045169830322265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, I'm now going to move on to Balrossie.","start":2158090,"end":2160510,"confidence":0.84422180000000002220161832156009040772914886474609375},{"sentiment":"NEUTRAL","speaker":"A","text":"So just for your knowledge, there is only 2 placements left, so we're going to do Balrossie now and then we'll do Kibble, and then that is everything for the in-depth of each placement, okay?","start":2160520,"end":2169300,"confidence":0.80072175999999994910893974520149640738964080810546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, would you like to take a break at all, or you're happy to continue?","start":2170032,"end":2172779,"confidence":0.81762904000000002913139951488119550049304962158203125},{"sentiment":"NEUTRAL","speaker":"B","text":"No, Marie, I've got a can.","start":2173551,"end":2174530,"confidence":0.7171848400000000456344650956452824175357818603515625},{"sentiment":"POSITIVE","speaker":"A","text":"Perfect.","start":2175494,"end":2176057,"confidence":0.76724212999999996664968193726963363587856292724609375},{"sentiment":"NEUTRAL","speaker":"A","text":"What type of setting was Balrossie?","start":2177744,"end":2179286,"confidence":0.8629828699999999574998810203396715223789215087890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Was it a residential school or a house?","start":2179350,"end":2181914,"confidence":0.8469252000000000446533476861077360808849334716796875},{"sentiment":"NEUTRAL","speaker":"B","text":"A residential de-listed school.","start":2182398,"end":2184076,"confidence":0.7249486000000000540666178494575433433055877685546875},{"sentiment":"NEUTRAL","speaker":"B","text":"It was\u2014 there was what, 1, 2, 3\u2014 I think it was like 1, 2, 3, 5 houses.","start":2184172,"end":2190585,"confidence":0.8881984000000000545327338841161690652370452880859375},{"sentiment":"NEUTRAL","speaker":"B","text":"It's actually turned into flats now.","start":2192833,"end":2195113,"confidence":0.51609979999999999744630940767819993197917938232421875},{"sentiment":"NEUTRAL","speaker":"B","text":"It's in Kilmacomb, and Some of the flats are worth a fortune.","start":2195242,"end":2199641,"confidence":0.52328110000000005452847062770160846412181854248046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, and how long were you in there for?","start":2200219,"end":2202740,"confidence":0.84570014000000004461554681256529875099658966064453125},{"sentiment":"NEUTRAL","speaker":"A","text":"I believe that looks like a year and a half, 2 years maybe.","start":2202805,"end":2205888,"confidence":0.7888052500000000133439925775746814906597137451171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Looks like you were there for about 1, 2\u2014 I'm trying to work out\u2014 2 years minus 1 month, right?","start":2206338,"end":2214320,"confidence":0.8291377399999999564528252449235878884792327880859375},{"sentiment":"NEUTRAL","speaker":"B","text":"About 23 months, that's it.","start":2214834,"end":2216696,"confidence":0.83012929999999995889226056533516384661197662353515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, yeah, I remember that because I ain't got no memorable losses because I remember talking to a couple of police officers and they said it was getting renovated on the flats.","start":2217724,"end":2228358,"confidence":0.5785271499999999900154534770990721881389617919921875},{"sentiment":"POSITIVE","speaker":"A","text":"Wow, okay.","start":2229486,"end":2230437,"confidence":0.88332209999999999894271240918897092342376708984375},{"sentiment":"NEGATIVE","speaker":"B","text":"And it was a lassie building, so they didn't understand that.","start":2231098,"end":2232919,"confidence":0.5719414400000000231472085943096317350864410400390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so again, kind of like what with the rest, what was your daily life?","start":2234530,"end":2242175,"confidence":0.83703179999999999250093196678790263831615447998046875},{"sentiment":"NEUTRAL","speaker":"A","text":"So what was the actual accommodation like?","start":2242240,"end":2243958,"confidence":0.816007139999999964175003697164356708526611328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you have your own bedroom?","start":2244022,"end":2245287,"confidence":0.8634634599999999604591494062333367764949798583984375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, it was dormitories.","start":2245886,"end":2246988,"confidence":0.6460873499999999491905100512667559087276458740234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, and how many did you share with?","start":2249561,"end":2251993,"confidence":0.8933211599999999474874812221969477832317352294921875},{"sentiment":"NEUTRAL","speaker":"A","text":"4.","start":2254589,"end":2254654,"confidence":0.52513105000000004363158723208471201360225677490234375},{"sentiment":"NEUTRAL","speaker":"A","text":"And were they 4 other males?","start":2254767,"end":2256075,"confidence":0.8914212999999999720301957495394162833690643310546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":2256140,"end":2256398,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, it was just boys.","start":2257012,"end":2260952,"confidence":0.725934740000000022774884200771339237689971923828125},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":2261630,"end":2261872,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"POSITIVE","speaker":"A","text":"Okay, no problem.","start":2262115,"end":2263859,"confidence":0.58404654000000000291237256533349864184856414794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"I just have to cheque just because sometimes it can be mixed.","start":2263907,"end":2266412,"confidence":0.7226755000000000261906052401172928512096405029296875},{"sentiment":"NEUTRAL","speaker":"A","text":"What about bathroom-wise?","start":2267697,"end":2268982,"confidence":0.8212175999999999920220261628855951130390167236328125},{"sentiment":"NEUTRAL","speaker":"B","text":"It was just a 1-bed shared bathroom.","start":2271528,"end":2273674,"confidence":0.83832680000000003861515551761840470135211944580078125},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":2273755,"end":2273949,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Was that just shared between the 4 of you in the dormitory, or was it shared between everyone?","start":2274417,"end":2278355,"confidence":0.8985086700000000092813934315927326679229736328125},{"sentiment":"NEUTRAL","speaker":"B","text":"There was 30 people in there.","start":2279143,"end":2280572,"confidence":0.80358154000000003858161790049052797257900238037109375},{"sentiment":"NEUTRAL","speaker":"B","text":"There was 30 of you?","start":2280828,"end":2281775,"confidence":0.85785085000000005361897592592868022620677947998046875},{"sentiment":"NEUTRAL","speaker":"B","text":"In the one floor, yes.","start":2282497,"end":2284872,"confidence":0.72434480000000001087556711354409344494342803955078125},{"sentiment":"NEUTRAL","speaker":"B","text":"It was shared between us all.","start":2285001,"end":2286605,"confidence":0.700692529999999980105940267094410955905914306640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":2287231,"end":2287665,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEGATIVE","speaker":"A","text":"Which I didn't agree with that either.","start":2288210,"end":2289655,"confidence":0.750761030000000051387587518547661602497100830078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":2290120,"end":2290521,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Were there showers, baths?","start":2291179,"end":2292463,"confidence":0.8694147500000000139408484756131656467914581298828125},{"sentiment":"NEUTRAL","speaker":"B","text":"There was just showers and urinals and sinks.","start":2293169,"end":2297759,"confidence":0.6911131999999999830919250598526559770107269287109375},{"sentiment":"NEUTRAL","speaker":"A","text":"There wasn't any baths, no.","start":2297903,"end":2299123,"confidence":0.5991962600000000360722651748801581561565399169921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":2299267,"end":2299524,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"What about any routines?","start":2300391,"end":2302188,"confidence":0.85184055999999996888760733781964518129825592041015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Was there any specific routines that they kept you in?","start":2302252,"end":2305205,"confidence":0.8682225999999999555001295448164455592632293701171875},{"sentiment":"NEUTRAL","speaker":"B","text":"No, not really.","start":2306950,"end":2308030,"confidence":0.59273153999999994567815519985742866992950439453125},{"sentiment":"NEUTRAL","speaker":"B","text":"She used to tell you in the morning, \"I'm going to shower.","start":2308030,"end":2309830,"confidence":0.8579497000000000372921249436330981552600860595703125},{"sentiment":"NEUTRAL","speaker":"B","text":"If you want a shower, go out.\" Okay.","start":2309950,"end":2312110,"confidence":0.82157899999999994822275084516149945557117462158203125},{"sentiment":"NEUTRAL","speaker":"A","text":"What about your school?","start":2312590,"end":2313330,"confidence":0.84222209999999997354080960576538927853107452392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you still do schoolwork?","start":2313330,"end":2314490,"confidence":0.8032833999999999807783979122177697718143463134765625},{"sentiment":"NEUTRAL","speaker":"A","text":"School was in Neeples.","start":2315130,"end":2316980,"confidence":0.81014160000000001726760956444195471704006195068359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, it was in there.","start":2317410,"end":2318790,"confidence":0.711504759999999958353100737440399825572967529296875},{"sentiment":"NEUTRAL","speaker":"B","text":"It was a boys' school, yes.","start":2318790,"end":2320350,"confidence":0.8875526000000000248491005550022237002849578857421875},{"sentiment":"NEUTRAL","speaker":"B","text":"You had to go to school.","start":2320350,"end":2321370,"confidence":0.60888149999999996442312522049178369343280792236328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":2323230,"end":2324410,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"What about the food?","start":2324410,"end":2325330,"confidence":0.84686870000000002978168822664883919060230255126953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you remember anything about the food?","start":2325330,"end":2326800,"confidence":0.87678719999999998879758322800626046955585479736328125},{"sentiment":"POSITIVE","speaker":"B","text":"Food was actually quite good, actually.","start":2327430,"end":2329080,"confidence":0.97629434000000003823771521638263948261737823486328125},{"sentiment":"NEUTRAL","speaker":"B","text":"She used to take me, she used to get your dinner.","start":2329750,"end":2332850,"confidence":0.8608053300000000351843709722743369638919830322265625},{"sentiment":"NEUTRAL","speaker":"B","text":"You used to get your breakfast in your dormitory.","start":2333632,"end":2337466,"confidence":0.7291053499999999853997678656014613807201385498046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":2338304,"end":2338546,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"And lunchtime there was a big canteen for everybody in the full home.","start":2338707,"end":2342186,"confidence":0.6129858500000000542939915249007754027843475341796875},{"sentiment":"NEUTRAL","speaker":"B","text":"And then at tea time you used to bring your dinner, and then at supper time you bring your dinner.","start":2343339,"end":2348452,"confidence":0.8773505999999999804828121341415680944919586181640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":2351091,"end":2351525,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"And were you given like a choice with the food?","start":2353679,"end":2355624,"confidence":0.80008150000000000101607611213694326579570770263671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Was there options, or was it just kind of whatever was given you had to eat?","start":2355672,"end":2358501,"confidence":0.75503796000000000798735300122643820941448211669921875},{"sentiment":"NEUTRAL","speaker":"B","text":"There was kind of breakfast options when you went into the big canteen on time, you'd get up to choice options.","start":2359740,"end":2366214,"confidence":0.84355586999999998543131596306920982897281646728515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":2366782,"end":2367202,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"POSITIVE","speaker":"B","text":"Nighttime and suppertime, suppertime used to get\u2014 they used to\u2014 that was a good thing about suppertime in Bullrocks.","start":2367995,"end":2374625,"confidence":0.9000027999999999916980186753789894282817840576171875},{"sentiment":"NEUTRAL","speaker":"B","text":"You used to go shopping with the staff.","start":2374771,"end":2376776,"confidence":0.81328210000000000778896946940221823751926422119140625},{"sentiment":"NEUTRAL","speaker":"B","text":"They used to take the boys shopping and you could pick which you liked, if you know what I mean.","start":2376873,"end":2381138,"confidence":0.84597014999999997630908410428673960268497467041015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh right, okay.","start":2381413,"end":2381994,"confidence":0.5955456500000000374939190805889666080474853515625},{"sentiment":"POSITIVE","speaker":"B","text":"That was quite good.","start":2383012,"end":2383723,"confidence":0.979251599999999999823785401531495153903961181640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":2383998,"end":2384256,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Back then it was unheard of.","start":2384813,"end":2386596,"confidence":0.71844479999999999453308419106178916990756988525390625},{"sentiment":"NEUTRAL","speaker":"B","text":"So they used to\u2014 we used to go shopping then, but I think that was even just take you for an hour or two or something.","start":2388990,"end":2394775,"confidence":0.8250831400000000481753659187234006822109222412109375},{"sentiment":"NEUTRAL","speaker":"A","text":"So you would go shopping with the staff for the food?","start":2395467,"end":2398135,"confidence":0.84692763999999998159040615064441226422786712646484375},{"sentiment":"NEUTRAL","speaker":"B","text":"For supper time, just no for dinners and lunches, no, just late at night.","start":2398891,"end":2404361,"confidence":0.68638940000000003838209750028909184038639068603515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Used to be yourself at about 7, 8 o'clock.","start":2404602,"end":2406670,"confidence":0.89745474000000002856580749721615575253963470458984375},{"sentiment":"NEUTRAL","speaker":"B","text":"They used to take you shopping, you pick what you wanted.","start":2406817,"end":2409824,"confidence":0.7258210000000000494679852636181749403476715087890625},{"sentiment":"POSITIVE","speaker":"A","text":"Nice, okay.","start":2410313,"end":2411277,"confidence":0.7691318000000000321136894854134880006313323974609375},{"sentiment":"NEUTRAL","speaker":"B","text":"There was like 12 people in there, 12 or 16 around the dormitory, so you had to\u2014 they couldn't exactly get everybody a bit of activity, you know what I mean?","start":2412144,"end":2420978,"confidence":0.6686361400000000454468818134046159684658050537109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, understandable.","start":2422955,"end":2423846,"confidence":0.5260529000000000454662085758172906935214996337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Back then, you're young, it was\u2014 when you're young boys, it was like hot dogs and burgers, chips.","start":2424575,"end":2430811,"confidence":0.691159999999999996589394868351519107818603515625},{"sentiment":"NEUTRAL","speaker":"B","text":"That was the main thing.","start":2431198,"end":2432132,"confidence":0.74937880000000001157189899458899162709712982177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":2432712,"end":2432986,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, and how was\u2014 what was the staff like in there?","start":2436501,"end":2442377,"confidence":0.86960260000000000335518279825919307768344879150390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Was it half and half?","start":2443249,"end":2444962,"confidence":0.86312780000000000057980287238024175167083740234375},{"sentiment":"NEUTRAL","speaker":"B","text":"Some of them were alright, some of them weren't.","start":2445027,"end":2446465,"confidence":0.609381500000000020378365661599673330783843994140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, just the same as before.","start":2447066,"end":2449372,"confidence":0.537061000000000010601297617540694773197174072265625},{"sentiment":"NEGATIVE","speaker":"B","text":"Ah, yeah, it's kind of\u2014 some of them are nice, very nice actually, some of them are, and some of them are just assholes, basically.","start":2449839,"end":2458297,"confidence":0.462770940000000019498571646181517280638217926025390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, fair enough.","start":2458850,"end":2459533,"confidence":0.51567423000000001120923798225703649222850799560546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Keep saying that about people, you know.","start":2459760,"end":2461824,"confidence":0.5145663000000000320000026476918719708919525146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, you're all right.","start":2463817,"end":2464442,"confidence":0.50387733999999995138097119706799276173114776611328125},{"sentiment":"NEUTRAL","speaker":"A","text":"I'd rather you were honest.","start":2464492,"end":2465364,"confidence":0.61241274999999995021227050528977997601032257080078125},{"sentiment":"NEUTRAL","speaker":"A","text":"What about the other children?","start":2467273,"end":2468168,"confidence":0.73538950000000002926725528595852665603160858154296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you get along with them?","start":2468249,"end":2469258,"confidence":0.8545122000000000550556933376356028020381927490234375},{"sentiment":"NEUTRAL","speaker":"B","text":"Eh, half and half.","start":2470710,"end":2471998,"confidence":0.594698249999999983828047334100119769573211669921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Some of them not.","start":2472110,"end":2472835,"confidence":0.527674399999999987898036124533973634243011474609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Some of them I didn't know.","start":2473302,"end":2474638,"confidence":0.64442235000000003264375436629052273929119110107421875},{"sentiment":"NEUTRAL","speaker":"B","text":"You've been in a dorm before.","start":2475073,"end":2476619,"confidence":0.67661870000000001734719035084708593785762786865234375},{"sentiment":"NEUTRAL","speaker":"B","text":"The 4Es used to stick together, if you know what I mean.","start":2478202,"end":2479948,"confidence":0.82287589999999999346158574553555808961391448974609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":2480369,"end":2480708,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"And then there's 4 and there's 4.","start":2481193,"end":2483861,"confidence":0.70227980000000000959659018917591311037540435791015625},{"sentiment":"NEUTRAL","speaker":"B","text":"You're stuck between the 4Es, if you know what I mean.","start":2484104,"end":2486012,"confidence":0.62868000000000001659117287999833934009075164794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so you kind of had no real choice but to try and get along.","start":2486351,"end":2489206,"confidence":0.71845155999999998908123188812169246375560760498046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Well, you kept together because it was actually just, it was just a joke, to be honest with you.","start":2489860,"end":2496100,"confidence":0.70145559999999995692832044369424693286418914794921875},{"sentiment":"NEGATIVE","speaker":"B","text":"I didn't understand it.","start":2496100,"end":2497410,"confidence":0.85409939999999995308144207228906452655792236328125},{"sentiment":"NEGATIVE","speaker":"B","text":"So it was like 40 hours in a room, we go in, well, you tried to go in, but you didn't get a choice.","start":2498320,"end":2503460,"confidence":0.494318160000000006437659294533659704029560089111328125},{"sentiment":"NEUTRAL","speaker":"B","text":"You were in a room and they used to just, when you're in here, that's it.","start":2503460,"end":2507040,"confidence":0.8094268000000000018445689420332200825214385986328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":2507040,"end":2508220,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"And then there was their boys in another room you used to like, and then there were boys in another room you didn't like.","start":2508220,"end":2512020,"confidence":0.52282729999999999481730128536582924425601959228515625},{"sentiment":"NEUTRAL","speaker":"B","text":"So they could make it that way, it's not as if they could say like you didn't get in there.","start":2512780,"end":2515960,"confidence":0.76057439999999998381241539391339756548404693603515625},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, absolutely.","start":2516430,"end":2517444,"confidence":0.5014298999999999839616293684230186045169830322265625},{"sentiment":"NEUTRAL","speaker":"B","text":"You'd love to chew it, chew your end, if you know what I mean.","start":2518313,"end":2520132,"confidence":0.50766604999999997982484956082771532237529754638671875},{"sentiment":"POSITIVE","speaker":"A","text":"Yes, of course.","start":2520550,"end":2521275,"confidence":0.49881916999999997841541699017398059368133544921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Were there any rules in Balrostie that you can remember?","start":2521693,"end":2524639,"confidence":0.8741702000000000083446138887666165828704833984375},{"sentiment":"NEGATIVE","speaker":"A","text":"No, no.","start":2525973,"end":2526560,"confidence":0.53180579999999999518678350796108134090900421142578125},{"sentiment":"NEUTRAL","speaker":"A","text":"And what about any punishments?","start":2529909,"end":2530954,"confidence":0.6942424000000000372523345504305325448513031005859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Ah, there was punishments.","start":2532002,"end":2532825,"confidence":0.5674698400000000031440094971912913024425506591796875},{"sentiment":"NEGATIVE","speaker":"B","text":"I used to get locked in your room and a few of the guys in there that I still know who they are, they used to hit you and throw you about and lock you in your room and all that, didn't they?","start":2532889,"end":2542196,"confidence":0.5192799999999999638333747498109005391597747802734375},{"sentiment":"NEUTRAL","speaker":"B","text":"A lot of them in that Balrossie are just going to like them.","start":2543053,"end":2545313,"confidence":0.61308974000000004966892674929113127291202545166015625},{"sentiment":"NEGATIVE","speaker":"A","text":"The worst thing about Balrossie was the teachers were the worst.","start":2545618,"end":2548567,"confidence":0.9723517999999999883442569625913165509700775146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Really?","start":2549369,"end":2549545,"confidence":0.6008134000000000529695398654439486563205718994140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, we'll get into that in a\u2014 I'm just\u2014 because I'm going to pop that into the other box in our note sheet, which is about the abuse.","start":2549706,"end":2556759,"confidence":0.73748475000000002221867134721833281219005584716796875},{"sentiment":"NEUTRAL","speaker":"A","text":"So I would ask, you know, did anything happen there that you would now consider abuse to be?","start":2556984,"end":2560623,"confidence":0.608549650000000053040594139019958674907684326171875},{"sentiment":"NEGATIVE","speaker":"A","text":"Sexual, physical, emotional, or neglect?","start":2560992,"end":2562835,"confidence":0.68100130000000003160920414302381686866283416748046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Which of those would you say happened in Balrossie?","start":2563092,"end":2565176,"confidence":0.9039367400000000163373670147848315536975860595703125},{"sentiment":"NEGATIVE","speaker":"B","text":"Physical and neglect.","start":2565977,"end":2567901,"confidence":0.8291484000000000076369133239495567977428436279296875},{"sentiment":"NEGATIVE","speaker":"B","text":"Because there was a few of them that used to hit you and throw your boot and batter you and lock you in your room.","start":2568206,"end":2572739,"confidence":0.7562107399999999923778659649542532861232757568359375},{"sentiment":"NEGATIVE","speaker":"B","text":"And the teachers, some of the teachers that used to go, they were worse than the actual staff you dealt with when you were in your dorm.","start":2573787,"end":2580089,"confidence":0.95480160000000002806785914799547754228115081787109375},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, you can actually handle that.","start":2580640,"end":2584563,"confidence":0.66144360000000002042241931121679954230785369873046875},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, I can basically, you can actually handle your heat even though you have a really cold kidney.","start":2584628,"end":2590477,"confidence":0.65535609999999999697450903113349340856075286865234375},{"sentiment":"NEUTRAL","speaker":"B","text":"You know what I'm saying?","start":2591190,"end":2591903,"confidence":0.702246600000000054109250413603149354457855224609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":2592000,"end":2592097,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"POSITIVE","speaker":"B","text":"You'd love to bump into them outside.","start":2594463,"end":2596708,"confidence":0.85067970000000003860662900478928349912166595458984375},{"sentiment":"POSITIVE","speaker":"A","text":"Right, yes.","start":2597510,"end":2598713,"confidence":0.51666033000000000097173824542551301419734954833984375},{"sentiment":"NEGATIVE","speaker":"A","text":"Can you give me one clear example, so one clear time where this physical abuse and neglect happened?","start":2599499,"end":2605304,"confidence":0.79147964999999997903756820960552431643009185791015625},{"sentiment":"NEUTRAL","speaker":"B","text":"Happened a few times in there.","start":2605930,"end":2607068,"confidence":0.840859950000000022640733732259832322597503662109375},{"sentiment":"NEUTRAL","speaker":"B","text":"A few times?","start":2607293,"end":2607822,"confidence":0.80545869999999997190798239898867905139923095703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you give me like one really key one that you'll always remember?","start":2607918,"end":2611222,"confidence":0.5007711599999999929622163108433596789836883544921875},{"sentiment":"NEGATIVE","speaker":"B","text":"I was in the shower and I was refusing to go to school to get a shower and the guy just bounced my knee straight up the tiles in the shower.","start":2612088,"end":2619401,"confidence":0.65167339999999995825419318862259387969970703125},{"sentiment":"NEGATIVE","speaker":"B","text":"And actually just battered me and then told me get a shower and just walked up.","start":2620350,"end":2624991,"confidence":0.781894859999999969346617945120669901371002197265625},{"sentiment":"NEUTRAL","speaker":"A","text":"And was that a teacher or a staff member?","start":2625640,"end":2627003,"confidence":0.8194611000000000533560751136974431574344635009765625},{"sentiment":"NEUTRAL","speaker":"B","text":"That was a staff member.","start":2628110,"end":2629017,"confidence":0.78907249999999995448973777456558309495449066162109375},{"sentiment":"NEUTRAL","speaker":"A","text":"And did you say you hit your head off the tiles?","start":2629763,"end":2631352,"confidence":0.58535146999999998485009200521744787693023681640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, both my heels right off the tiles in the shower and told me get a shower on that.","start":2632032,"end":2637622,"confidence":0.75523079999999997991011468911892734467983245849609375},{"sentiment":"NEGATIVE","speaker":"B","text":"Then I was refusing to go to school and get a shower.","start":2637865,"end":2640050,"confidence":0.57471525999999995004685615640482865273952484130859375},{"sentiment":"NEUTRAL","speaker":"B","text":"I remember that, and I didn't actually know the guy's name.","start":2640131,"end":2642818,"confidence":0.72165555000000003449400765020982362329959869384765625},{"sentiment":"NEUTRAL","speaker":"A","text":"So what was his name?","start":2642866,"end":2644210,"confidence":0.84158779999999999699156205679173581302165985107421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Derek.","start":2645910,"end":2646184,"confidence":0.63542390000000004146585297348792664706707000732421875},{"sentiment":"NEGATIVE","speaker":"B","text":"I can't remember his second name.","start":2646427,"end":2647396,"confidence":0.5015897000000000272024180958396755158901214599609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Derek.","start":2647719,"end":2648139,"confidence":0.63542390000000004146585297348792664706707000732421875},{"sentiment":"POSITIVE","speaker":"A","text":"That's okay, it's good.","start":2648188,"end":2649481,"confidence":0.90637290000000003686864147312007844448089599609375},{"sentiment":"NEUTRAL","speaker":"B","text":"He bounced my head right off the tiles in the shower and told me I'd get a washing or that.","start":2649594,"end":2654700,"confidence":0.718351839999999963737309371936134994029998779296875},{"sentiment":"NEUTRAL","speaker":"A","text":"He told you you would get a lashing?","start":2656517,"end":2657790,"confidence":0.60993339999999995892920878759468905627727508544921875},{"sentiment":"NEUTRAL","speaker":"B","text":"A wash. A wash. A lash.","start":2658708,"end":2660577,"confidence":0.71902940000000004072688852829742245376110076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"A wash.","start":2660947,"end":2661253,"confidence":0.68147060000000003743281240531359799206256866455078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":2661447,"end":2661624,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":2663993,"end":2664283,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"And did he do anything else other than bounce your head off the shower tiles?","start":2664542,"end":2667997,"confidence":0.69166870000000002516316044420818798243999481201171875},{"sentiment":"NEUTRAL","speaker":"B","text":"I just grabbed me before, told me that Yeah, I showed up, we were going to school.","start":2668740,"end":2672395,"confidence":0.8605026000000000063749894252396188676357269287109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":2674630,"end":2674726,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Can I ask when this happened?","start":2675547,"end":2676753,"confidence":0.8498181000000000206995309781632386147975921630859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Were you in the\u2014 was it in the shower room?","start":2676995,"end":2678572,"confidence":0.89268409999999998039044157849275507032871246337890625},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":2679392,"end":2679585,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"And were you clothed?","start":2680148,"end":2681114,"confidence":0.82901173999999999697507746532210148870944976806640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, just my pyjama bottoms on.","start":2682130,"end":2684581,"confidence":0.766200070000000010850271792151033878326416015625},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":2684904,"end":2685210,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"I remember it well.","start":2687630,"end":2688823,"confidence":0.6834314999999999695745600547525100409984588623046875},{"sentiment":"NEUTRAL","speaker":"A","text":"It might sound silly, but for the, you know, the\u2014 not the truthfulness, but for the redress to really understand this, can you remember what, even anything about the pyjama bottoms?","start":2690604,"end":2699835,"confidence":0.5560692499999999593995880786678753793239593505859375},{"sentiment":"NEUTRAL","speaker":"A","text":"You know what colour they were?","start":2699884,"end":2700740,"confidence":0.81106180000000005492211130331270396709442138671875},{"sentiment":"NEUTRAL","speaker":"A","text":"They were blue.","start":2701632,"end":2702217,"confidence":0.711885749999999983828047334100119769573211669921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Did they have any patterns?","start":2703175,"end":2704134,"confidence":0.8780141500000000487347051603137515485286712646484375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, just blue.","start":2704914,"end":2705547,"confidence":0.64248570000000004842632961299386806786060333251953125},{"sentiment":"POSITIVE","speaker":"A","text":"Okay, no problem.","start":2709810,"end":2711820,"confidence":0.58404654000000000291237256533349864184856414794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"And what happened after that?","start":2711916,"end":2712881,"confidence":0.79126079999999998637605358453583903610706329345703125},{"sentiment":"NEUTRAL","speaker":"A","text":"You know, was the bruising\u2014 was there any marks?","start":2713042,"end":2715229,"confidence":0.7908197599999999827247165740118362009525299072265625},{"sentiment":"NEGATIVE","speaker":"B","text":"Ah, there was bruising and fear and things like that.","start":2715374,"end":2718060,"confidence":0.64013785000000000824371682028868235647678375244140625},{"sentiment":"NEGATIVE","speaker":"B","text":"I just got a shower and get ready and went to school because I didn't know how to deal with the guy again because he was just\u2014 he was a moron, just evil.","start":2718189,"end":2725851,"confidence":0.97736823999999999923460336503922007977962493896484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Mm-hmm.","start":2734319,"end":2734769,"confidence":0.71720759999999994516173273950698785483837127685546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":2735928,"end":2736153,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"How often would this happen?","start":2737666,"end":2739162,"confidence":0.831398300000000034515323932282626628875732421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Was it, you know, was the abuse a daily thing, or, you know, every now and then a thing?","start":2739211,"end":2743204,"confidence":0.51648294999999999621564938934170641005039215087890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Every now and then, yes.","start":2744130,"end":2745055,"confidence":0.659336029999999961859202812775038182735443115234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Every now and then, okay.","start":2745348,"end":2746192,"confidence":0.63761460000000003134346115984953939914703369140625},{"sentiment":"NEGATIVE","speaker":"A","text":"And did it ever change or get worse?","start":2748151,"end":2749708,"confidence":0.78328805999999995268723296248936094343662261962890625},{"sentiment":"NEUTRAL","speaker":"B","text":"It changed for the staff.","start":2751005,"end":2751913,"confidence":0.82905810000000002002451537919114343822002410888671875},{"sentiment":"NEUTRAL","speaker":"B","text":"It wasn't the same staff.","start":2751978,"end":2752886,"confidence":0.531402350000000023300117391045205295085906982421875},{"sentiment":"NEUTRAL","speaker":"B","text":"It was different staff at times, aye.","start":2753032,"end":2754330,"confidence":0.78510880000000005107807510285056196153163909912109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":2761411,"end":2761689,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":2761787,"end":2761967,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"POSITIVE","speaker":"B","text":"The only thing I liked about Bullrossie was the food.","start":2762033,"end":2764850,"confidence":0.82937782999999998256868138923891820013523101806640625},{"sentiment":"NEUTRAL","speaker":"B","text":"That was it.","start":2764916,"end":2765882,"confidence":0.55714494000000003293138206572621129453182220458984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Would you say the food was better than any other care setting?","start":2769150,"end":2771566,"confidence":0.74168610000000001480913169871200807392597198486328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Eh, no.","start":2773270,"end":2774529,"confidence":0.57808680000000001175664010588661767542362213134765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":2775014,"end":2775240,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Because I've not got to the last one yet.","start":2776936,"end":2778389,"confidence":0.588615200000000005076117304270155727863311767578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, go on then.","start":2779942,"end":2780725,"confidence":0.66250880000000000880078232512460090219974517822265625},{"sentiment":"POSITIVE","speaker":"A","text":"I can't wait to hear about this full English breakfast.","start":2780774,"end":2782649,"confidence":0.97641957000000001443140718038193881511688232421875},{"sentiment":"NEUTRAL","speaker":"B","text":"That was one of them.","start":2784406,"end":2786255,"confidence":0.68302830000000003263238568251836113631725311279296875},{"sentiment":"POSITIVE","speaker":"B","text":"Kemble was the best one.","start":2786512,"end":2787413,"confidence":0.94258386000000005111587597639299929141998291015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Was it?","start":2787879,"end":2788233,"confidence":0.8071844999999999714646037318743765354156494140625},{"sentiment":"NEGATIVE","speaker":"B","text":"Even though people say, even though a lot of people have bad things to say about it.","start":2788988,"end":2792268,"confidence":0.777031660000000012900045476271770894527435302734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, so what immediate effects did you experience while in Balrossie?","start":2793152,"end":2797013,"confidence":0.88521992999999998819049551457283087074756622314453125},{"sentiment":"NEGATIVE","speaker":"A","text":"So, you know, again, pain, injury, fear, shame, sleep problems, bedwetting?","start":2797158,"end":2801003,"confidence":0.87963884999999997216235669839079491794109344482421875},{"sentiment":"POSITIVE","speaker":"A","text":"Yes, all.","start":2801760,"end":2802291,"confidence":0.58430104999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"All of it?","start":2802951,"end":2803322,"confidence":0.74220030000000003500559841995709575712680816650390625},{"sentiment":"POSITIVE","speaker":"B","text":"I couldn't wait to get out.","start":2804175,"end":2804916,"confidence":0.8054601999999999595303279420477338135242462158203125},{"sentiment":"NEGATIVE","speaker":"B","text":"I just hated the place.","start":2804996,"end":2806252,"confidence":0.97531690000000004214797399981762282550334930419921875},{"sentiment":"NEUTRAL","speaker":"A","text":"And what about And with, am I on Balrossie?","start":2808684,"end":2812000,"confidence":0.888396900000000044883563532494008541107177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, Balrossie.","start":2812000,"end":2812760,"confidence":0.68938310000000002641940000103204511106014251708984375},{"sentiment":"NEUTRAL","speaker":"A","text":"What about with Balrossie with the bedwetting?","start":2812760,"end":2814400,"confidence":0.84044039999999997636592752314754761755466461181640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, I used to do that quite a lot, yes.","start":2815400,"end":2817480,"confidence":0.7356317999999999468485611942014656960964202880859375},{"sentiment":"NEUTRAL","speaker":"A","text":"And what would happen in this institute for that?","start":2817480,"end":2820040,"confidence":0.69861980000000001300719532082439400255680084228515625},{"sentiment":"NEUTRAL","speaker":"A","text":"You know, were the staff helpful?","start":2820040,"end":2821770,"confidence":0.72652452999999994620594634398003108799457550048828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Were they not?","start":2821800,"end":2822170,"confidence":0.78438799999999997414334984568995423614978790283203125},{"sentiment":"NEUTRAL","speaker":"B","text":"No, you had to do it yourself because it was a dormitory.","start":2822820,"end":2824700,"confidence":0.63323090000000004096136763109825551509857177734375},{"sentiment":"NEUTRAL","speaker":"B","text":"That's what dormitories were like.","start":2825360,"end":2826760,"confidence":0.6822120000000000406004119213321246206760406494140625},{"sentiment":"NEUTRAL","speaker":"B","text":"You had to change all your own beds and things like that.","start":2826760,"end":2829290,"confidence":0.6754554999999999864712663111276924610137939453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Was there ever any comfort from staff?","start":2831220,"end":2833160,"confidence":0.713663939999999996643964550457894802093505859375},{"sentiment":"POSITIVE","speaker":"B","text":"You know, \"Oh, it's okay.\" No, yeah, some of them were alright, as I said to you.","start":2833160,"end":2836420,"confidence":0.54809684000000002956909384010941721498966217041015625},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, some of them are nice and some of them\u2014 you see, you probably notice that yourself with people when you do interviews.","start":2836550,"end":2842570,"confidence":0.56169109999999999871533873374573886394500732421875},{"sentiment":"NEUTRAL","speaker":"B","text":"People probably tell you some of the staff are brand new, some of them are mummin'.","start":2842570,"end":2844880,"confidence":0.64149343999999997034677789997658692300319671630859375},{"sentiment":"NEUTRAL","speaker":"B","text":"You'll probably notice that a lot.","start":2846070,"end":2847950,"confidence":0.71657219999999999249240545395878143608570098876953125},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, and it's always the bad ones that people remember the names of, never the good ones.","start":2847950,"end":2853080,"confidence":0.6549644999999999495088331968872807919979095458984375},{"sentiment":"POSITIVE","speaker":"A","text":"Well, I say good ones, I say good ones, but you know, I remember a lot of the names of the good ones that I like.","start":2853970,"end":2860150,"confidence":0.78356930000000002412008370811236090958118438720703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you give me some of the names that you remember?","start":2860430,"end":2862290,"confidence":0.9119745999999999686025375922326929867267608642578125},{"sentiment":"NEUTRAL","speaker":"B","text":"I can remember last names, I can't remember first names.","start":2864355,"end":2866402,"confidence":0.60922617000000001130644022850901819765567779541015625},{"sentiment":"POSITIVE","speaker":"A","text":"First names is perfectly fine.","start":2866451,"end":2867853,"confidence":0.64144500000000004291678123991005122661590576171875},{"sentiment":"POSITIVE","speaker":"B","text":"One of the good ones when I was in Bulrushy was a guy called Jimmy McWilliams.","start":2868627,"end":2872239,"confidence":0.9406160999999999550169604844995774328708648681640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay, he stayed in Johnstone.","start":2875273,"end":2877179,"confidence":0.87719345000000004120010999031364917755126953125},{"sentiment":"POSITIVE","speaker":"B","text":"He was a very nice man because he ended up coming to Kibble.","start":2877276,"end":2879957,"confidence":0.95633595999999998493734665316878817975521087646484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay, another guy called Thomas Shorty, he was, he was a mate in Bulrushy.","start":2881698,"end":2888358,"confidence":0.897527100000000022106405594968236982822418212890625},{"sentiment":"NEUTRAL","speaker":"B","text":"He was brand new, he came to Kibble as well.","start":2888439,"end":2890086,"confidence":0.848341299999999964853714118362404406070709228515625},{"sentiment":"NEUTRAL","speaker":"B","text":"He came to He ended up in my night shift in Kibble as well.","start":2890231,"end":2893618,"confidence":0.90678035999999995198095348314382135868072509765625},{"sentiment":"NEGATIVE","speaker":"B","text":"Oh God.","start":2894196,"end":2894581,"confidence":0.48049986000000000085918827608111314475536346435546875},{"sentiment":"NEUTRAL","speaker":"B","text":"You end up remembering half of them and then you go, ah, that's her second name, you kind of remember.","start":2895496,"end":2900791,"confidence":0.73186750000000000415667500419658608734607696533203125},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, what about, apart from Derek, can you remember any of the other bad staff members' names?","start":2901032,"end":2906376,"confidence":0.54772169999999997802575535388314165174961090087890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, there was Charles Horne.","start":2907130,"end":2908462,"confidence":0.7949621700000000235064590015099383890628814697265625},{"sentiment":"NEUTRAL","speaker":"B","text":"He was a teacher.","start":2908799,"end":2909457,"confidence":0.74812484000000001316266207140870392322540283203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, Charles Horne.","start":2910580,"end":2911623,"confidence":0.7629312999999999789224602864123880863189697265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yep.","start":2912089,"end":2912265,"confidence":0.5606555300000000130467014969326555728912353515625},{"sentiment":"NEUTRAL","speaker":"B","text":"And Thomas McCallum, he was, they were the head, they were two of the head teachers in the place.","start":2913629,"end":2917336,"confidence":0.9161591000000000040159875425160862505435943603515625},{"sentiment":"NEGATIVE","speaker":"B","text":"They were They were famous for hitting people in Bullrossie.","start":2917400,"end":2921324,"confidence":0.5303772700000000117626086648670025169849395751953125},{"sentiment":"NEUTRAL","speaker":"B","text":"I remember the two of them well.","start":2923750,"end":2924778,"confidence":0.56379360000000000585629322813474573194980621337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know if they're still alive or not, but they were two\u2014 Thomas McCallum and Cheryl Thorne.","start":2925405,"end":2931255,"confidence":0.87057260000000002975184543174691498279571533203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Cheryl Thorne was the headteacher in the school.","start":2931319,"end":2933024,"confidence":0.9328286599999999761934077469049952924251556396484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Thomas McCallum was the headman.","start":2933508,"end":2935816,"confidence":0.86018603999999998510617160718538798391819000244140625},{"sentiment":"NEGATIVE","speaker":"A","text":"And they were the ones who were quite well known for hitting people?","start":2937947,"end":2940610,"confidence":0.75086324999999998208721763148787431418895721435546875},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":2941350,"end":2941415,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Did they ever hit you?","start":2941826,"end":2942943,"confidence":0.720535200000000042308556658099405467510223388671875},{"sentiment":"POSITIVE","speaker":"B","text":"Yes.","start":2943091,"end":2943157,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"B","text":"They were two main man in Cabell, Bull Roche.","start":2947110,"end":2949391,"confidence":0.90558430000000000870130634211818687617778778076171875},{"sentiment":"NEUTRAL","speaker":"B","text":"You probably hear the names quite a lot if you're dealing with people from Bull Roche.","start":2950087,"end":2955216,"confidence":0.69521253999999998995917849242687225341796875},{"sentiment":"NEUTRAL","speaker":"A","text":"We do see a lot of names constantly popping up, yeah.","start":2955539,"end":2959010,"confidence":0.81157814999999999816537865626742132008075714111328125},{"sentiment":"NEUTRAL","speaker":"B","text":"If you're dealing with people from Bull Roche, they were two main mans.","start":2959595,"end":2962696,"confidence":0.79442900000000005178435458219610154628753662109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":2964400,"end":2965656,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you ever tell anyone what was happening in this one?","start":2966445,"end":2968877,"confidence":0.82693033999999998595598071915446780622005462646484375},{"sentiment":"NEGATIVE","speaker":"B","text":"Yes, but they're the head teachers and things like that, so you're not going to believe them.","start":2969585,"end":2973499,"confidence":0.59549799999999997179855881768162362277507781982421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Used to tell your kids, you used to tell your staff, you used to get ding dong, ding dong.","start":2976550,"end":2982444,"confidence":0.60179660000000001485176426285761408507823944091796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, just to get knocked, because they were the head teachers.","start":2982897,"end":2985732,"confidence":0.51757980000000003428795025683939456939697265625},{"sentiment":"NEGATIVE","speaker":"B","text":"They were the teachers in Morrosey, they were the worst.","start":2985861,"end":2988165,"confidence":0.9722097499999999836717279322328977286815643310546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Apart from that guy, I can't remember his second name.","start":2990260,"end":2992534,"confidence":0.52345669999999999699724639867781661450862884521484375},{"sentiment":"NEUTRAL","speaker":"B","text":"I know he's staying in Wrentham next to me just now, but I can't remember.","start":2992615,"end":2995487,"confidence":0.7790109499999999798092176206409931182861328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":2995535,"end":2995713,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"So now let's move on to Kibble, shall we?","start":3001728,"end":3004213,"confidence":0.8556844999999999590301058560726232826709747314453125},{"sentiment":"NEUTRAL","speaker":"A","text":"So I have\u2014 is there anything else you want to say about Balrossie?","start":3006430,"end":3008762,"confidence":0.91644069999999999698303554396261461079120635986328125},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":3009583,"end":3009679,"confidence":0.49361873000000000555331780560663901269435882568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"No?","start":3010065,"end":3010162,"confidence":0.6175194999999999989626076057902537286281585693359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":3010323,"end":3010693,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"POSITIVE","speaker":"B","text":"I'm glad it's shut.","start":3010886,"end":3011963,"confidence":0.82313449999999999118216464921715669333934783935546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":3012720,"end":3012848,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"So we just go through the other 3.","start":3013685,"end":3015921,"confidence":0.81959945000000000714379666533204726874828338623046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, so let's move on to Kibble.","start":3018355,"end":3023963,"confidence":0.7401467600000000146565071190707385540008544921875},{"sentiment":"NEUTRAL","speaker":"A","text":"So I have you being down in Kibble from 1997 to 1998?","start":3024012,"end":3030342,"confidence":0.907737800000000039091219150577671825885772705078125},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":3031395,"end":3031606,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"What was Kibble?","start":3032108,"end":3032951,"confidence":0.8096048000000000133269395519164390861988067626953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Was it a residential school?","start":3032999,"end":3034166,"confidence":0.81495565000000003141877868984011001884937286376953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Was it a house?","start":3034231,"end":3034911,"confidence":0.84439520000000001243023461938719265162944793701171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Boys' school, yes, residential.","start":3035782,"end":3037535,"confidence":0.86291313000000002819689370880951173603534698486328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":3044119,"end":3044509,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"And again, what was it like?","start":3046365,"end":3047813,"confidence":0.78170459999999997169339849278912879526615142822265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you have your own room?","start":3047862,"end":3048708,"confidence":0.85596203999999997957814912297180853784084320068359375},{"sentiment":"POSITIVE","speaker":"A","text":"Yes, I had my own room in Kibble, yes.","start":3049950,"end":3051437,"confidence":0.59323870000000000768380914450972341001033782958984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Own room, okay.","start":3051744,"end":3052891,"confidence":0.71597147000000005423459015219123102724552154541015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Was it a big house that you stayed in?","start":3054104,"end":3055736,"confidence":0.89524740000000002648761210366501472890377044677734375},{"sentiment":"NEUTRAL","speaker":"B","text":"It is flat units, it was like dormitory units, 4 separate units of us in Kibble.","start":3056553,"end":3061458,"confidence":0.8859232999999999691453922423534095287322998046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, 4 separate units.","start":3065040,"end":3066299,"confidence":0.7701147999999999882447809795849025249481201171875},{"sentiment":"NEUTRAL","speaker":"A","text":"What about routines, was there any particular routines there that you can really remember?","start":3067171,"end":3070755,"confidence":0.89163990000000004076952109244302846491336822509765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, you had to be getting a minute to try to get on the showers.","start":3071272,"end":3073743,"confidence":0.77204799999999995652188999883946962654590606689453125},{"sentiment":"NEGATIVE","speaker":"A","text":"Sorry, could you say that again for me?","start":3075860,"end":3077559,"confidence":0.59922445000000001957829454113380052149295806884765625},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm just getting a bathroom.","start":3079040,"end":3080464,"confidence":0.676934240000000020387460608617402613162994384765625},{"sentiment":"POSITIVE","speaker":"A","text":"Oh, no problem.","start":3080693,"end":3082068,"confidence":0.5637573000000000167375446835649199783802032470703125},{"sentiment":"NEUTRAL","speaker":"B","text":"I had a wee bit of tea and a couple of Weetabix.","start":3082620,"end":3084410,"confidence":0.63983803999999999678749418308143503963947296142578125},{"sentiment":"NEUTRAL","speaker":"B","text":"Couple of Weetabix, that's all.","start":3084410,"end":3085860,"confidence":0.741637050000000019878143575624562799930572509765625},{"sentiment":"NEUTRAL","speaker":"B","text":"You had to get up in the morning, you got to shovel and all that and things like that.","start":3086210,"end":3089650,"confidence":0.6880891300000000487813167637796141207218170166015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Was there a specific time you had to wake up there?","start":3089710,"end":3092000,"confidence":0.887932100000000001926991899381391704082489013671875},{"sentiment":"NEUTRAL","speaker":"B","text":"I guess you had to go to school because the school was in the place.","start":3092650,"end":3095740,"confidence":0.6379808000000000145490730574238114058971405029296875},{"sentiment":"NEUTRAL","speaker":"A","text":"So what time would you wake up if you can remember?","start":3096630,"end":3098420,"confidence":0.896267499999999994741983755375258624553680419921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Eh, half 7, quarter to 8 roughly.","start":3099650,"end":3101560,"confidence":0.897308699999999959118213155306875705718994140625},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, okay.","start":3102150,"end":3103550,"confidence":0.55090344000000002200323478973587043583393096923828125},{"sentiment":"NEUTRAL","speaker":"A","text":"So I had to be at school for 9.","start":3103550,"end":3105470,"confidence":0.6012344400000000366190988643211312592029571533203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Then you had your breakfast and you had to get a shovel and things like that.","start":3105470,"end":3108030,"confidence":0.6386705999999999772143155496451072394847869873046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, did you have a school uniform?","start":3114701,"end":3115772,"confidence":0.8331117999999999579330278720590285956859588623046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Just your own clothing.","start":3117746,"end":3118455,"confidence":0.71591959999999998931485833963961340487003326416015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Own clothing, okay.","start":3118874,"end":3119615,"confidence":0.764798340000000020921788745908997952938079833984375},{"sentiment":"NEUTRAL","speaker":"A","text":"And were you ever provided any clothing?","start":3120485,"end":3122000,"confidence":0.80948805999999995375304706612951122224330902099609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, you used to get a bus ticket.","start":3122999,"end":3124610,"confidence":0.8037577000000000193580262930481694638729095458984375},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, yeah, pretty cool.","start":3126202,"end":3128106,"confidence":0.9587972000000000161179514179821126163005828857421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Like a grant?","start":3129186,"end":3129816,"confidence":0.81131670000000000175788272827048785984516143798828125},{"sentiment":"NEUTRAL","speaker":"B","text":"I used to get a grant in there.","start":3130784,"end":3132107,"confidence":0.8427930999999999617244839100749231874942779541015625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":3132252,"end":3132510,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"I can't remember the names.","start":3134697,"end":3135660,"confidence":0.499436400000000002563638190622441470623016357421875},{"sentiment":"NEUTRAL","speaker":"B","text":"I know the names, but I can't remember what they're called.","start":3135904,"end":3137846,"confidence":0.497608600000000012020251460853614844381809234619140625},{"sentiment":"NEUTRAL","speaker":"B","text":"They used to take you shopping and that.","start":3138026,"end":3139086,"confidence":0.82135700000000000375877107217092998325824737548828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Were you allowed to buy kind of with that grant whatever clothing that you wanted, or was there kind of rules surrounding it?","start":3140620,"end":3145616,"confidence":0.87896395000000004937845687891240231692790985107421875},{"sentiment":"NEUTRAL","speaker":"B","text":"No, you could buy as long as it wasn't football clothes.","start":3146220,"end":3151566,"confidence":0.7265740000000000531343857801402918994426727294921875},{"sentiment":"NEUTRAL","speaker":"B","text":"You could buy what you wanted if you wanted.","start":3154389,"end":3156164,"confidence":0.699586599999999947385731502436101436614990234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":3156293,"end":3156648,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"What about the food in this one?","start":3159699,"end":3161039,"confidence":0.88238179999999999392201743830810301005840301513671875},{"sentiment":"POSITIVE","speaker":"A","text":"Could be nice, yes.","start":3162140,"end":3162929,"confidence":0.9188115599999999716374077252112329006195068359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, were you given choice?","start":3163686,"end":3164894,"confidence":0.77669920000000003401652293177903629839420318603515625},{"sentiment":"POSITIVE","speaker":"B","text":"Yes, very good choice.","start":3165844,"end":3167809,"confidence":0.9300414299999999467871703018317930400371551513671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, did you eat meals together?","start":3172700,"end":3174959,"confidence":0.9047517000000000475523620480089448392391204833984375},{"sentiment":"POSITIVE","speaker":"B","text":"Yes.","start":3175798,"end":3176137,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"B","text":"Where?","start":3178622,"end":3179026,"confidence":0.709604600000000029780267141177318990230560302734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":3180704,"end":3181834,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, what about the schoolwork there?","start":3188170,"end":3190130,"confidence":0.7509455000000000435278479926637373864650726318359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Was the school okay?","start":3190130,"end":3191270,"confidence":0.83148915000000001018776174532831646502017974853515625},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, yes, it was quite fine.","start":3192570,"end":3194280,"confidence":0.9221284400000000491814944325597025454044342041015625},{"sentiment":"NEUTRAL","speaker":"B","text":"It was only a class and things like that.","start":3194310,"end":3196470,"confidence":0.80789345999999995218132653462816961109638214111328125},{"sentiment":"POSITIVE","speaker":"B","text":"It was actually all right.","start":3196470,"end":3197190,"confidence":0.71043000000000000593303184359683655202388763427734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":3197510,"end":3199490,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"And any contact with family?","start":3199490,"end":3201460,"confidence":0.83814865000000005057501084593241102993488311767578125},{"sentiment":"NEGATIVE","speaker":"B","text":"Yeah, I think sometimes my mom phoned, but she used to phone and she was drunk, and I used to tell the staff, don't answer her.","start":3202730,"end":3209990,"confidence":0.61151710000000003564224471119814552366733551025390625},{"sentiment":"NEUTRAL","speaker":"B","text":"But no, I don't think\u2014 did anybody ever come see me in Liverpool?","start":3210790,"end":3213490,"confidence":0.4850128000000000216829221244552172720432281494140625},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't think they did.","start":3213490,"end":3214150,"confidence":0.50717270000000003182805130563792772591114044189453125},{"sentiment":"NEUTRAL","speaker":"B","text":"I never really had much contact with family, and I used to go and see my gran and that, and my other gran, when I was in Kibble.","start":3215513,"end":3221394,"confidence":0.78118765000000001119673243010765872895717620849609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Used to go for day visits, and just used to\u2014 Kibble was just along from my house at the time.","start":3221459,"end":3226103,"confidence":0.90133940000000001280255901292548514902591705322265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":3227191,"end":3227580,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Still there, fair enough.","start":3228149,"end":3228977,"confidence":0.723214449999999953178075884352438151836395263671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":3229220,"end":3230438,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"What about the staff?","start":3230665,"end":3231315,"confidence":0.7918730000000000490700813315925188362598419189453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Was it just, again, half and half?","start":3231412,"end":3233339,"confidence":0.78543430000000002966231704704114235937595367431640625},{"sentiment":"POSITIVE","speaker":"B","text":"Yes, it's half and half, but most of them are actually alright now.","start":3234482,"end":3239262,"confidence":0.834809499999999982122744768275879323482513427734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, what about the other children?","start":3240925,"end":3242118,"confidence":0.767086500000000004462208380573429167270660400390625},{"sentiment":"NEUTRAL","speaker":"B","text":"Kinda, you like some of them, you don't like some of them.","start":3243880,"end":3251401,"confidence":0.6427074999999999871391764827421866357326507568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, and was there any rules?","start":3251579,"end":3256599,"confidence":0.7933662999999999687616991650429554283618927001953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Eh, no, not really.","start":3259058,"end":3260026,"confidence":0.64211845000000000727169435776886530220508575439453125},{"sentiment":"NEUTRAL","speaker":"B","text":"There used to kinda, there was a few that I asked could you bring her in, but nah, used to, had certain rules but not many, no.","start":3260106,"end":3265867,"confidence":0.723806900000000030814817364444024860858917236328125},{"sentiment":"NEUTRAL","speaker":"B","text":"And what about any punishment?","start":3267470,"end":3269010,"confidence":0.6577013000000000442213377027655951678752899169921875},{"sentiment":"POSITIVE","speaker":"B","text":"No, that's kind of\u2014 actually, kibble was actually all right, even though you've probably heard a lot about it.","start":3270374,"end":3275526,"confidence":0.5265890399999999527125282838824205100536346435546875},{"sentiment":"POSITIVE","speaker":"B","text":"I actually liked it.","start":3275574,"end":3276409,"confidence":0.9598872000000000515029796588351018726825714111328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, people had different experiences, you know.","start":3276778,"end":3278977,"confidence":0.7068364000000000313406189889064989984035491943359375},{"sentiment":"NEUTRAL","speaker":"A","text":"There's always going to be that people might say that, um, they had the best time in Ballarat, but it wasn't for you.","start":3279201,"end":3286263,"confidence":0.51332719999999998350403984659351408481597900390625},{"sentiment":"NEUTRAL","speaker":"A","text":"It was just, you know, it's just all different, isn't it?","start":3286423,"end":3290532,"confidence":0.643018899999999948846607367158867418766021728515625},{"sentiment":"NEUTRAL","speaker":"B","text":"I think that I actually wanted once Last time Paisley and Kibble was always known as a place that people didn't like to go.","start":3290612,"end":3297599,"confidence":0.52882724999999997095301296212710440158843994140625},{"sentiment":"POSITIVE","speaker":"B","text":"I actually liked it.","start":3297679,"end":3298402,"confidence":0.9598872000000000515029796588351018726825714111328125},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, so there was no punishments, but was there anything that happened that you would now as an adult consider to be abuse, neglect, or harmful in a form of sexual, physical, emotional, or neglect?","start":3298868,"end":3308294,"confidence":0.6857698599999999533594063905184157192707061767578125},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":3309182,"end":3309278,"confidence":0.49361873000000000555331780560663901269435882568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, okay.","start":3309763,"end":3310553,"confidence":0.595505830000000013768612916464917361736297607421875},{"sentiment":"NEUTRAL","speaker":"B","text":"I knew a lot of the staff in Kibble as well.","start":3314067,"end":3316079,"confidence":0.88586149999999996840216454074834473431110382080078125},{"sentiment":"NEGATIVE","speaker":"A","text":"You didn't like any of the staff?","start":3316501,"end":3318156,"confidence":0.69643589999999999662350091966800391674041748046875},{"sentiment":"NEUTRAL","speaker":"B","text":"I said I knew a few of them, right?","start":3318570,"end":3320070,"confidence":0.8097554000000000140602196552208624780178070068359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, you knew a few of them?","start":3320070,"end":3321820,"confidence":0.819006200000000017524826034787110984325408935546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, it was just kind of\u2014 Paisley's not that big, you know what I mean?","start":3322130,"end":3325190,"confidence":0.77891546000000000393725940739386714994907379150390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, he said it was Timmy Williams and Thomas Shetty.","start":3325190,"end":3329850,"confidence":0.8921297999999999728260036135907284915447235107421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Right, Thomas Shetty, he was an expert.","start":3330110,"end":3332670,"confidence":0.71271709999999999229913782983203418552875518798828125},{"sentiment":"NEUTRAL","speaker":"B","text":"I knew a few of the staff when I'm in the cab, I met a few of the staff and I still speak to a few of the staff when I'm out and about, having a pint and things like that.","start":3332670,"end":3339710,"confidence":0.778909300000000026642510420060716569423675537109375},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, okay, do you know what, maybe that's helpful.","start":3339870,"end":3343060,"confidence":0.707054999999999989057641869294457137584686279296875},{"sentiment":"NEGATIVE","speaker":"B","text":"I know a few of the staff in trouble with time-based limiter.","start":3344900,"end":3347140,"confidence":0.7170030499999999751281620774534530937671661376953125},{"sentiment":"POSITIVE","speaker":"B","text":"I speak to them regularly because they're nice and they speak to me.","start":3347320,"end":3351520,"confidence":0.93096800000000001773514668457210063934326171875},{"sentiment":"NEUTRAL","speaker":"A","text":"So yeah, you can't have been a bad kid then, can you?","start":3351740,"end":3355380,"confidence":0.48989709999999997425135234152548946440219879150390625},{"sentiment":"NEGATIVE","speaker":"B","text":"No, actually, years ago a lot of people had bad things to say about the company.","start":3355380,"end":3359160,"confidence":0.89017796999999998508457110801828093826770782470703125},{"sentiment":"NEUTRAL","speaker":"B","text":"When you first get told that you can sit there, you go, ah no, not the kettle.","start":3359160,"end":3362710,"confidence":0.5129695499999999963591790219652466475963592529296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":3363340,"end":3363660,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"POSITIVE","speaker":"B","text":"And you come back, you get in there and you go, ah, it's not that bad.","start":3363660,"end":3366250,"confidence":0.71926889999999998881463625366450287401676177978515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":3366440,"end":3366890,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Was it a secure unit?","start":3372019,"end":3373004,"confidence":0.887093099999999967764097164035774767398834228515625},{"sentiment":"NEUTRAL","speaker":"B","text":"No, it wasn't then.","start":3373731,"end":3374619,"confidence":0.67492425000000000334665628543007187545299530029296875},{"sentiment":"NEUTRAL","speaker":"B","text":"It's new.","start":3374780,"end":3375071,"confidence":0.52076949999999999629807234668987803161144256591796875},{"sentiment":"NEUTRAL","speaker":"A","text":"It's kind of mixed.","start":3375168,"end":3376621,"confidence":0.672792550000000044718717617797665297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Ah, okay, okay.","start":3376734,"end":3377589,"confidence":0.4901389800000000018798118617269210517406463623046875},{"sentiment":"NEUTRAL","speaker":"B","text":"It used to be just boys, but now they've got lassies in it, and it's a secure unit now.","start":3378025,"end":3382798,"confidence":0.8309132999999999658058413842809386551380157470703125},{"sentiment":"POSITIVE","speaker":"B","text":"I mean, it's kind of one of the richest homes in Scotland, I think.","start":3383072,"end":3389448,"confidence":0.7533731500000000469441374661982990801334381103515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, okay, I get what you mean.","start":3390178,"end":3391554,"confidence":0.71079499999999995463184632171760313212871551513671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Was the bedwetting still happening in Kibble?","start":3393360,"end":3395657,"confidence":0.8135406400000000370908992408658377826213836669921875},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, you bet they're not much, because you've got You felt safer in there, if you know what I mean.","start":3397017,"end":3402960,"confidence":0.6544063700000000149969991980469785630702972412109375},{"sentiment":"NEUTRAL","speaker":"A","text":"And if you did wet the bed, what would happen?","start":3403545,"end":3405495,"confidence":0.73234060000000000822950596557348035275936126708984375},{"sentiment":"POSITIVE","speaker":"B","text":"They just tended to say, well, actually, some of the staff are alright, and you said to them and all.","start":3406160,"end":3409785,"confidence":0.57753679999999996130810586691950447857379913330078125},{"sentiment":"POSITIVE","speaker":"B","text":"The staff are actually alright, a lot of the staff in there.","start":3410885,"end":3412714,"confidence":0.878520500000000037488234738702885806560516357421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":3417691,"end":3418013,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you have any problems sleeping in Kibble, or were you okay?","start":3419045,"end":3422430,"confidence":0.80229090000000002902424967032857239246368408203125},{"sentiment":"POSITIVE","speaker":"A","text":"It was alright.","start":3423654,"end":3424173,"confidence":0.8356831000000000120309096018900163471698760986328125},{"sentiment":"NEUTRAL","speaker":"B","text":"The first couple of nights, you go, ah, no, it's kind of, because you're in a strange place, but after that, no, it was alright.","start":3424222,"end":3428815,"confidence":0.47562373000000002232212636954500339925289154052734375},{"sentiment":"POSITIVE","speaker":"B","text":"As I said, yes, that was probably the best place I've been.","start":3432810,"end":3435908,"confidence":0.97646785000000002607833948786719702184200286865234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, and I would ask, you know, did you try and tell anyone or get any help, but it doesn't sound like you needed to.","start":3436071,"end":3445559,"confidence":0.53804635999999994577791539995814673602581024169921875},{"sentiment":"POSITIVE","speaker":"B","text":"Oh, Kibble was actually pretty, pretty good advice already.","start":3446792,"end":3449658,"confidence":0.96463876999999997874368773409514687955379486083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"In a few words, can you describe Kibble to me, like how you felt there?","start":3451462,"end":3454297,"confidence":0.92589379999999998904769427099381573498249053955078125},{"sentiment":"POSITIVE","speaker":"A","text":"I felt safe.","start":3455220,"end":3456990,"confidence":0.8059022399999999919373294687829911708831787109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":3456990,"end":3458370,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"POSITIVE","speaker":"B","text":"And that was the first time in a long time I felt safe when I was in a kibble, because it wasn't exactly the way people made it out to be.","start":3458370,"end":3466490,"confidence":0.53189969999999997529727124856435693800449371337890625},{"sentiment":"NEGATIVE","speaker":"B","text":"A lot of people made kibble look bad years ago.","start":3466490,"end":3468450,"confidence":0.91762036000000002378129693170194514095783233642578125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":3468790,"end":3469970,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"But it wasn't.","start":3469970,"end":3470510,"confidence":0.50510679999999996692139347942429594695568084716796875},{"sentiment":"NEUTRAL","speaker":"B","text":"But as you were saying, everybody's got their own experience.","start":3470830,"end":3474350,"confidence":0.7888467999999999591409505228511989116668701171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, there is a lot of kibbles as well.","start":3474350,"end":3476570,"confidence":0.7906433299999999775309333926998078823089599609375},{"sentiment":"NEUTRAL","speaker":"A","text":"They've got stuff everywhere.","start":3476570,"end":3478090,"confidence":0.5913051400000000068502004069159738719463348388671875},{"sentiment":"NEGATIVE","speaker":"A","text":"So the Glasgow one might have been really awful, and then the Paisley one wasn't too too bad, you know what I mean?","start":3478090,"end":3483670,"confidence":0.6102742599999999573157083432306535542011260986328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Oh, when I was in the home zone, they only had the people.","start":3483670,"end":3485940,"confidence":0.71231820000000001247286718353279866278171539306640625},{"sentiment":"NEGATIVE","speaker":"B","text":"Oh really?","start":3486450,"end":3488250,"confidence":0.50794154000000002469050741638056933879852294921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Right, Kibble's opened up.","start":3488250,"end":3490050,"confidence":0.75631930000000002767279738691286183893680572509765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Look at hostels, they'll get Glasgow and stuff, haven't they?","start":3490050,"end":3495850,"confidence":0.64971345999999996490004150473396293818950653076171875},{"sentiment":"NEUTRAL","speaker":"B","text":"This point, they'll get Shields and St. Mungo Football Club and all that as well.","start":3495850,"end":3499920,"confidence":0.91753790000000001736424337650532834231853485107421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, so I never had all that, never had all that when I was in there.","start":3500810,"end":3504440,"confidence":0.57799195999999997130913698129006661474704742431640625},{"sentiment":"POSITIVE","speaker":"A","text":"Not too bad then.","start":3504610,"end":3506090,"confidence":0.67010139999999995819024434240418486297130584716796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything else you'd like me to add down for Kibble?","start":3506090,"end":3508470,"confidence":0.930575970000000030069031708990223705768585205078125},{"sentiment":"POSITIVE","speaker":"A","text":"No, Kibble was okay.","start":3509382,"end":3510590,"confidence":0.5169582999999999817219986653071828186511993408203125},{"sentiment":"NEUTRAL","speaker":"B","text":"I know it's a bad thing to say something, I'm not claiming compensation, but Kibble was\u2014 there's no point lying\u2014 Kibble was actually nice.","start":3511138,"end":3516876,"confidence":0.5138230999999999770722070024930872023105621337890625},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, that's fine.","start":3519370,"end":3520499,"confidence":0.67549490000000000922142362469458021223545074462890625},{"sentiment":"POSITIVE","speaker":"B","text":"I actually liked it.","start":3520596,"end":3521903,"confidence":0.9598872000000000515029796588351018726825714111328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Just because you liked one of your five doesn't mean the rest were great.","start":3522774,"end":3525598,"confidence":0.5160689400000000315316128762788139283657073974609375},{"sentiment":"POSITIVE","speaker":"A","text":"You're allowed to have\u2014 and I'm quite glad that you would have had that last one being that kind of a safer place.","start":3525679,"end":3531286,"confidence":0.8495437999999999600930777887697331607341766357421875},{"sentiment":"POSITIVE","speaker":"A","text":"It must have been such a relief being in there.","start":3531416,"end":3533667,"confidence":0.787762049999999991456434145220555365085601806640625},{"sentiment":"POSITIVE","speaker":"B","text":"It was, it was actually, I was quite happy being in there.","start":3534437,"end":3537440,"confidence":0.94659079999999995447268474890734069049358367919921875},{"sentiment":"POSITIVE","speaker":"B","text":"It was actually, it made me feel safe getting there.","start":3537745,"end":3540956,"confidence":0.85614449999999997498179027388687245547771453857421875},{"sentiment":"POSITIVE","speaker":"A","text":"Well, that's all that we would want for you, to feel safe, so I'm quite glad.","start":3541181,"end":3545291,"confidence":0.936597349999999995162625054945237934589385986328125},{"sentiment":"NEUTRAL","speaker":"A","text":"And I'm the one who's doing your claim and telling you it's okay to have had a safe place, okay?","start":3545612,"end":3550510,"confidence":0.6892768000000000228055796469561755657196044921875},{"sentiment":"NEUTRAL","speaker":"A","text":"That was it.","start":3551152,"end":3551553,"confidence":0.55714494000000003293138206572621129453182220458984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I'm just going to quickly, before I move on, is there anything else that you would like to add for grief that you might have remembered?","start":3552420,"end":3558281,"confidence":0.836984460000000041191015043295919895172119140625},{"sentiment":"NEUTRAL","speaker":"B","text":"No.","start":3559244,"end":3559341,"confidence":0.49361873000000000555331780560663901269435882568359375},{"sentiment":"NEGATIVE","speaker":"B","text":"I was too young to remember anything.","start":3559680,"end":3561340,"confidence":0.6616952400000000178437176145962439477443695068359375},{"sentiment":"NEUTRAL","speaker":"A","text":"What about Beech Avenue?","start":3561780,"end":3562756,"confidence":0.87768024000000000039989345168578438460826873779296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Eh, no.","start":3564623,"end":3565030,"confidence":0.57808680000000001175664010588661767542362213134765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Newfield?","start":3566885,"end":3567519,"confidence":0.81059709999999995932995489056338556110858917236328125},{"sentiment":"NEGATIVE","speaker":"A","text":"Nah, I hated the place.","start":3568691,"end":3569569,"confidence":0.96767645999999996053730910716694779694080352783203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, and Balrossie?","start":3570290,"end":3572151,"confidence":0.8140047999999999728260036135907284915447235107421875},{"sentiment":"NEGATIVE","speaker":"B","text":"Hated that as well.","start":3573057,"end":3574093,"confidence":0.90976190000000001223412482431740500032901763916015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, so what I'm going to do now is I'm moving on to the next section, and this is about all of the care settings overall, not just one or two.","start":3574594,"end":3585566,"confidence":0.85433965999999994522795532247982919216156005859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, it's all of them.","start":3586077,"end":3587111,"confidence":0.6203944999999999598827571389847435057163238525390625},{"sentiment":"NEGATIVE","speaker":"A","text":"So across all of the placements, what were the names of the main people responsible for your abuse?","start":3587936,"end":3593368,"confidence":0.5387324000000000001620037437533028423786163330078125},{"sentiment":"NEUTRAL","speaker":"A","text":"The names?","start":3595460,"end":3595863,"confidence":0.70675019999999999509299186684074811637401580810546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I'll just go back through really quick actually, because you gave me most of the names, didn't you?","start":3596460,"end":3600334,"confidence":0.76526499999999997303490317790419794619083404541015625},{"sentiment":"NEUTRAL","speaker":"A","text":"So I'll just\u2014 I'll go in and I'll copy and paste them through because I don't feel like we need to re-go through them.","start":3600415,"end":3607201,"confidence":0.5992119000000000195171878658584319055080413818359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Ah, there was 3 main ones.","start":3607914,"end":3609760,"confidence":0.82911780000000001589199882801040075719356536865234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, so I've got Derek, Charles and Thomas?","start":3610099,"end":3612612,"confidence":0.78501600000000004708766709882183931767940521240234375},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":3613658,"end":3613787,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, are you happy for them to be the only names that we put on, or is there anyone else who you would like to be named?","start":3614012,"end":3619567,"confidence":0.90058625000000003257838443460059352219104766845703125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, that's it.","start":3620322,"end":3621625,"confidence":0.52059040000000000869562200023210607469081878662109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, I also want you to be aware that none of these people will be aware that you've said their names, okay?","start":3621753,"end":3627542,"confidence":0.656616899999999947823425827664323151111602783203125},{"sentiment":"NEUTRAL","speaker":"A","text":"It's just gonna be\u2014 yeah, well, fair enough.","start":3628186,"end":3631345,"confidence":0.591821429999999981674818627652712166309356689453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Some people panic and they don't want it, but it's fine.","start":3631750,"end":3634715,"confidence":0.5547570600000000240470399148762226104736328125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, you're not, absolutely.","start":3637097,"end":3638806,"confidence":0.56395779999999995357740090184961445629596710205078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Were other children affected, and did you witness abuse or harm to anyone else?","start":3640330,"end":3644960,"confidence":0.50570090000000000873825456437771208584308624267578125},{"sentiment":"NEGATIVE","speaker":"B","text":"Yes, I witnessed abuse to a few people I was in homes with.","start":3645530,"end":3648530,"confidence":0.85582024000000000985011183729511685669422149658203125},{"sentiment":"NEUTRAL","speaker":"B","text":"I think a lot of people did.","start":3648530,"end":3649440,"confidence":0.77212362999999994972455397146404720842838287353515625},{"sentiment":"NEUTRAL","speaker":"A","text":"I think that happens.","start":3651470,"end":3652150,"confidence":0.70548569999999999335926759158610366284847259521484375},{"sentiment":"NEUTRAL","speaker":"B","text":"I think you've probably heard that a lot.","start":3652370,"end":3654310,"confidence":0.68348109999999995256558804612723179161548614501953125},{"sentiment":"NEUTRAL","speaker":"B","text":"You witness a lot in your own homes, especially when you're young, because even if you're that young, you don't get believed.","start":3654330,"end":3659370,"confidence":0.5326950599999999980127540766261518001556396484375},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't care what anybody says, you don't get believed.","start":3659370,"end":3661250,"confidence":0.77612877000000002336577153982943855226039886474609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I think that's how they brought out this redress because of Yeah, definitely.","start":3662400,"end":3668290,"confidence":0.63366599999999995151966913908836431801319122314453125},{"sentiment":"NEGATIVE","speaker":"A","text":"And is there any children who you witnessed or witnessed you being abused whose names that you can remember at all?","start":3668774,"end":3674288,"confidence":0.53041130000000002997495585077558644115924835205078125},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":3676455,"end":3676632,"confidence":0.49361873000000000555331780560663901269435882568359375},{"sentiment":"POSITIVE","speaker":"A","text":"Okay, no worries at all, don't worry.","start":3676906,"end":3678437,"confidence":0.7797433000000000280493850368657149374485015869140625},{"sentiment":"NEGATIVE","speaker":"A","text":"Why do you believe that the local authority should have been aware of what was happening?","start":3679323,"end":3684528,"confidence":0.52678524999999998268407352952635847032070159912109375},{"sentiment":"NEUTRAL","speaker":"B","text":"They should have been aware.","start":3685902,"end":3686564,"confidence":0.63828750000000000763833440942107699811458587646484375},{"sentiment":"NEUTRAL","speaker":"B","text":"I think a few of the homes I was in, like Barossie and Newfield, I think the local authority was aware of it.","start":3686693,"end":3692249,"confidence":0.88189989999999995884394365930347703397274017333984375},{"sentiment":"NEGATIVE","speaker":"B","text":"But they couldn't approve it.","start":3693200,"end":3694223,"confidence":0.69762530000000000374171804651268757879734039306640625},{"sentiment":"NEUTRAL","speaker":"B","text":"So I know Balrossie was actually under investigation, I know Newfield not, but I don't think they could in the grave.","start":3696338,"end":3703360,"confidence":0.5785669700000000137407596412231214344501495361328125},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't think, you know, local authorities, like, they can't approve things they don't deal with.","start":3703488,"end":3707435,"confidence":0.77691465999999997915637095502461306750774383544921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":3707826,"end":3708234,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEGATIVE","speaker":"A","text":"Were complaints ever discouraged, ignored, or punished?","start":3715026,"end":3718200,"confidence":0.49521369999999997890682834622566588222980499267578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Nope.","start":3722905,"end":3723133,"confidence":0.486557799999999984752463433324010111391544342041015625},{"sentiment":"NEGATIVE","speaker":"A","text":"And were you ever moved, threatened, or disbelieved because of these complaints?","start":3723590,"end":3728025,"confidence":0.5397686999999999901689307080232538282871246337890625},{"sentiment":"NEGATIVE","speaker":"B","text":"Threatened?","start":3730010,"end":3730284,"confidence":0.5395347999999999810682993484078906476497650146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Aye.","start":3730510,"end":3730639,"confidence":0.52665220000000001476792022003792226314544677734375},{"sentiment":"NEUTRAL","speaker":"A","text":"And what were you threatened with?","start":3731576,"end":3732755,"confidence":0.56957614000000000853418669066741131246089935302734375},{"sentiment":"NEGATIVE","speaker":"B","text":"Well, the staff threatened you to leave, but they kind of threatened to be near disciplinarian.","start":3733740,"end":3738456,"confidence":0.7257259499999999530217564824852161109447479248046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":3741824,"end":3742213,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEGATIVE","speaker":"A","text":"Have you ever reported the abuse to police, an inquiry, a professional, or any authority?","start":3743444,"end":3747885,"confidence":0.54558819999999996763762055707047693431377410888671875},{"sentiment":"NEUTRAL","speaker":"B","text":"Reported it to a couple of the staff, but you only believe.","start":3749372,"end":3751530,"confidence":0.8204580999999999679772599847638048231601715087890625},{"sentiment":"NEGATIVE","speaker":"B","text":"Never reported to police because that was a staff responsibility, reported police back then.","start":3751610,"end":3756376,"confidence":0.565168560000000042009560274891555309295654296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":3756779,"end":3757021,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Why did you move between the different placements, and were the reasons ever explained to you?","start":3758550,"end":3763312,"confidence":0.86315989999999997994706291137845255434513092041015625},{"sentiment":"NEGATIVE","speaker":"B","text":"No, they weren't never explained.","start":3764463,"end":3765548,"confidence":0.5639201000000000352230244970996864140033721923828125},{"sentiment":"NEGATIVE","speaker":"B","text":"They just kept moving me, which I didn't like because it's just\u2014 we get moved about too much.","start":3765597,"end":3774134,"confidence":0.878567639999999983047018758952617645263671875},{"sentiment":"NEGATIVE","speaker":"B","text":"It shouldn't have happened.","start":3774200,"end":3774738,"confidence":0.84411544000000005016914883526624180376529693603515625},{"sentiment":"NEGATIVE","speaker":"B","text":"Obviously you're not going to have a settled life if you keep moving.","start":3776378,"end":3778547,"confidence":0.80398029999999998107540477576549164950847625732421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":3779292,"end":3779551,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you ever run away, refuse to return, or ask to be moved?","start":3788618,"end":3793496,"confidence":0.61807895000000001584083975103567354381084442138671875},{"sentiment":"NEUTRAL","speaker":"B","text":"That'll be quite a few times, yes.","start":3794990,"end":3796427,"confidence":0.61757560000000000233200125876464881002902984619140625},{"sentiment":"NEUTRAL","speaker":"A","text":"And what would happen when you ran away?","start":3800283,"end":3801603,"confidence":0.73045919999999997518358441084274090826511383056640625},{"sentiment":"NEUTRAL","speaker":"B","text":"I ran away and tried to run away from Bellrossie and ended up, me and 5 other boys running away from Bellrossie in my pyjamas and actually got to Kirkmaccormick, Port Glasgow and got on a train and actually came to Belkisley, Port Glasgow, in the train in my pyjamas.","start":3803609,"end":3820159,"confidence":0.6954210400000000458220483778859488666057586669921875},{"sentiment":"NEUTRAL","speaker":"A","text":"So you ran away from Bellrossie in your pyjamas?","start":3820966,"end":3824734,"confidence":0.6955862600000000117717036118847317993640899658203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, me and 5 other boys.","start":3825008,"end":3825990,"confidence":0.64802766000000000534697619514190591871738433837890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Hopped on a train?","start":3826070,"end":3827036,"confidence":0.71295520000000001115125769501901231706142425537109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, to Glasgow.","start":3829376,"end":3830106,"confidence":0.63264109999999995626041027207975275814533233642578125},{"sentiment":"NEUTRAL","speaker":"B","text":"That'll be in the police report, because it was\u2014 everybody used to talk, there was 5 of us, me and 5 others.","start":3831063,"end":3836853,"confidence":0.83614456999999997588446376539650373160839080810546875},{"sentiment":"NEUTRAL","speaker":"B","text":"We left Kilmacon, Kilmacon, Port Glasgow's about 68 miles to Kilmacon, and they end up leaving Bullrosey because they didn't like it and end up getting on a train at Port Glasgow, Port Glasgow to Ferguson, and went to my auntie's in Ferguson.","start":3836917,"end":3853949,"confidence":0.52573407000000005329098939910181798040866851806640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Were the police the ones that caught you and returned you?","start":3856050,"end":3858681,"confidence":0.7291176299999999610434997521224431693553924560546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, police picked us up and took us back to Bullrosey, yes.","start":3859395,"end":3861832,"confidence":0.67246660000000002543885102568310685455799102783203125},{"sentiment":"NEGATIVE","speaker":"B","text":"There should have been a police report.","start":3862481,"end":3864024,"confidence":0.498726759999999991190833270593429915606975555419921875},{"sentiment":"NEUTRAL","speaker":"A","text":"There probably is.","start":3865100,"end":3865650,"confidence":0.67200439999999994622470467220409773290157318115234375},{"sentiment":"NEUTRAL","speaker":"A","text":"I'll have to double-check that one.","start":3865699,"end":3867123,"confidence":0.7457415499999999752844814793206751346588134765625},{"sentiment":"NEUTRAL","speaker":"B","text":"It's got to be because they were in my pyjamas and hoosecoat.","start":3867641,"end":3871009,"confidence":0.73574494999999995314965417492203414440155029296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Why did you run away?","start":3872180,"end":3872854,"confidence":0.6150181999999999593597976854653097689151763916015625},{"sentiment":"NEGATIVE","speaker":"B","text":"Just didn't like the place.","start":3873963,"end":3874686,"confidence":0.95764780000000004900329031443106941878795623779296875},{"sentiment":"NEGATIVE","speaker":"B","text":"Just didn't like it.","start":3874783,"end":3875795,"confidence":0.922876299999999982759391059516929090023040771484375},{"sentiment":"NEUTRAL","speaker":"B","text":"We ended up leaving it and then we got returned to the place at about 5 in the morning or something like that.","start":3876374,"end":3882460,"confidence":0.9098646599999999917685045147663913667201995849609375},{"sentiment":"NEUTRAL","speaker":"A","text":"And what happened when you were returned?","start":3883029,"end":3884033,"confidence":0.8775294000000000149697143569937907159328460693359375},{"sentiment":"NEUTRAL","speaker":"B","text":"No, I just totally go to my bed and then they get me to get up 2 hours later for school.","start":3885520,"end":3890000,"confidence":0.63534369999999995570760802365839481353759765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Right, okay.","start":3890760,"end":3891880,"confidence":0.54448264999999995694679455482400953769683837890625},{"sentiment":"POSITIVE","speaker":"B","text":"I remember that, it was just one of the things that you think about it now, you say that was quite funny, that.","start":3891880,"end":3899860,"confidence":0.7406026999999999471668843398219905793666839599609375},{"sentiment":"NEGATIVE","speaker":"A","text":"I shouldn't laugh, but I think it's the thought of 5 kids in their pyjamas getting on a train, nobody asking any questions.","start":3899860,"end":3907790,"confidence":0.6253463999999999689549667891697026789188385009765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Nah, they just let us on the train, that's it.","start":3908420,"end":3910250,"confidence":0.73372800000000004683187171394820325076580047607421875},{"sentiment":"NEUTRAL","speaker":"A","text":"I think that's the part that got me a little bit because I think the first thing I'd do is, why are you in your dramas?","start":3910580,"end":3916568,"confidence":0.52853249999999996067145957567845471203327178955078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Well, that main ticket wasn't written to Morris.","start":3917389,"end":3919595,"confidence":0.58811020000000002738715920713730156421661376953125},{"sentiment":"NEUTRAL","speaker":"B","text":"The train got wrecked, the cart they were in, and they got off at St James's next to Ferguson and walked all the way to Mantis' house, and then Mantis grasped at us and pulled the poles, and we got picked up.","start":3921109,"end":3934839,"confidence":0.5567178999999999877701384320971556007862091064453125},{"sentiment":"NEUTRAL","speaker":"B","text":"There's got to be enough police support because they picked up my pyjamas, no?","start":3939812,"end":3943091,"confidence":0.6015969500000000191874960364657454192638397216796875},{"sentiment":"NEUTRAL","speaker":"B","text":"There's got to be there somewhere.","start":3943171,"end":3943894,"confidence":0.70993793000000005033456318415119312703609466552734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, there should be.","start":3943975,"end":3945019,"confidence":0.59700286000000002406551402600598521530628204345703125},{"sentiment":"NEUTRAL","speaker":"A","text":"What age did you leave the care system?","start":3946000,"end":3948250,"confidence":0.83256596000000004931251851303386501967906951904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"16 and a half, 17, roughly.","start":3949974,"end":3951801,"confidence":0.84676019999999996290540593690820969641208648681640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, and what were your circumstances after?","start":3954081,"end":3958155,"confidence":0.8602079000000000252867948802304454147815704345703125},{"sentiment":"NEUTRAL","speaker":"A","text":"So where did you go once you were released from care?","start":3958220,"end":3960084,"confidence":0.89773106999999996435946059136767871677875518798828125},{"sentiment":"NEGATIVE","speaker":"B","text":"I went to my gran's for 2 months and then I didn't like that and I got my own house.","start":3960962,"end":3964197,"confidence":0.67524474999999994917487811108003370463848114013671875},{"sentiment":"NEUTRAL","speaker":"B","text":"So I've stayed myself since I was\u2014 before I was 17.","start":3965713,"end":3968263,"confidence":0.87844990000000000573976421947008930146694183349609375},{"sentiment":"NEUTRAL","speaker":"B","text":"I've maintained since then.","start":3968328,"end":3969276,"confidence":0.75577119999999997634887449748930521309375762939453125},{"sentiment":"NEGATIVE","speaker":"B","text":"No support after I left.","start":3972730,"end":3974588,"confidence":0.569226299999999962864194458234123885631561279296875},{"sentiment":"NEUTRAL","speaker":"B","text":"There was no support?","start":3975089,"end":3975993,"confidence":0.534888449999999959771912472206167876720428466796875},{"sentiment":"NEUTRAL","speaker":"B","text":"No, I think you should have been supported when you left here.","start":3976640,"end":3978805,"confidence":0.63379350000000000964206492426455952227115631103515625},{"sentiment":"POSITIVE","speaker":"A","text":"I would have to agree, especially when you're\u2014 I was about 16 or so.","start":3980826,"end":3984924,"confidence":0.49970627000000000794699417383526451885700225830078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":3985807,"end":3986241,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"And you think there'd be support there for you.","start":3987013,"end":3988716,"confidence":0.73493419999999998193374040056369267404079437255859375},{"sentiment":"NEGATIVE","speaker":"B","text":"Nah, there wasn't any support, just basically when you're that age, get to fuck and just that's you.","start":3989584,"end":3994784,"confidence":0.8256607000000000251560550168505869805812835693359375},{"sentiment":"NEUTRAL","speaker":"B","text":"No, there's a lot of support now in your wee care.","start":3994960,"end":3998406,"confidence":0.5743618600000000018468426787876524031162261962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I'm now going to move on to the next section, which is all about the impact on your whole experience.","start":3998951,"end":4005266,"confidence":0.76395690000000004982183554602670483291149139404296875},{"sentiment":"NEUTRAL","speaker":"A","text":"So it is going to be, you know, how the combined experience has affected you.","start":4005891,"end":4011277,"confidence":0.7430328999999999961545427140663377940654754638671875},{"sentiment":"NEUTRAL","speaker":"A","text":"So how did the experience affect you at the time in a way of such as your safety, your trust, your confidence, your sleep, behaviour, education, relationships, or your ability to speak up?","start":4011998,"end":4023635,"confidence":0.7451754999999999906634684521122835576534271240234375},{"sentiment":"NEUTRAL","speaker":"B","text":"That's kind of, that's them all.","start":4024746,"end":4027033,"confidence":0.7597903599999999979530684868223033845424652099609375},{"sentiment":"NEUTRAL","speaker":"B","text":"It sticks really in your brain.","start":4027822,"end":4029626,"confidence":0.70941496000000003885332944264519028365612030029296875},{"sentiment":"NEUTRAL","speaker":"B","text":"It's kind of mentally, you know, it's always in your brain.","start":4029674,"end":4032461,"confidence":0.64136830000000000229221086556208319962024688720703125},{"sentiment":"NEUTRAL","speaker":"B","text":"You just sit and think about it.","start":4032815,"end":4034667,"confidence":0.8489557500000000089812601800076663494110107421875},{"sentiment":"NEUTRAL","speaker":"B","text":"That's why I drink as much, because you just can't even no think about it when you were young.","start":4034812,"end":4040256,"confidence":0.50384039999999996606305785462609492242336273193359375},{"sentiment":"NEGATIVE","speaker":"B","text":"Yeah, it's kind of just one of the things you wish you could forget, but you can't.","start":4043500,"end":4047785,"confidence":0.5503864000000000533674437974696047604084014892578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I've got that.","start":4054659,"end":4055719,"confidence":0.68294847000000002967823320432216860353946685791015625},{"sentiment":"NEUTRAL","speaker":"B","text":"It's mainly mentally now, because you're older, it just sticks with you constantly.","start":4056666,"end":4062141,"confidence":0.7397470999999999907714709479478187859058380126953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so that is actually the next question.","start":4062542,"end":4064260,"confidence":0.84403247000000003463782149992766790091991424560546875},{"sentiment":"NEUTRAL","speaker":"A","text":"So how has it affected your mental health?","start":4064309,"end":4066043,"confidence":0.593536559999999990822061590733937919139862060546875},{"sentiment":"NEGATIVE","speaker":"A","text":"Things such as anxiety, depression, trauma symptoms, panic, flashbacks, nightmares, self-harm, or suicidal thoughts?","start":4066316,"end":4073509,"confidence":0.79613685999999994624687360555981285870075225830078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, flashbacks and nightmares and things like.","start":4075224,"end":4078265,"confidence":0.56268715999999996402181068333447910845279693603515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, that's kind of\u2014 that's funny, the main things that people don't understand about it.","start":4078362,"end":4085249,"confidence":0.477944580000000007746763230898068286478519439697265625},{"sentiment":"NEGATIVE","speaker":"B","text":"That's kind of\u2014 you do get flashbacks, you get memories, you get mental health problems, things like.","start":4085733,"end":4091557,"confidence":0.78741570000000005169482619749032892286777496337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"It sticks to you constantly.","start":4091783,"end":4092848,"confidence":0.73352574999999997640287574540707282721996307373046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Have you got any mental health problems, Patrick?","start":4093219,"end":4094993,"confidence":0.54502463000000000992173454505973495543003082275390625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, none.","start":4095654,"end":4096959,"confidence":0.52460103999999996293723825147026218473911285400390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Non-diagnosed?","start":4097185,"end":4098007,"confidence":0.66728043999999997470951029754360206425189971923828125},{"sentiment":"NEGATIVE","speaker":"A","text":"Just alcohol.","start":4098635,"end":4099361,"confidence":0.561604800000000015103296391316689550876617431640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Just alcohol, okay.","start":4099634,"end":4100612,"confidence":0.73581160000000001009112793326494283974170684814453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Like, came back, that's a pinkle.","start":4101818,"end":4103139,"confidence":0.775188800000000011181100489920936524868011474609375},{"sentiment":"NEUTRAL","speaker":"A","text":"And would you classify yourself as alcohol dependent or an alcoholic?","start":4105937,"end":4109325,"confidence":0.64194720000000005111218115416704677045345306396484375},{"sentiment":"NEGATIVE","speaker":"A","text":"Alcohol dependent.","start":4110358,"end":4111181,"confidence":0.5467733999999999650043491783435456454753875732421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Alcohol dependent, okay.","start":4111407,"end":4112488,"confidence":0.70475244999999997475015334202907979488372802734375},{"sentiment":"NEUTRAL","speaker":"A","text":"I get medication off the doctor for it.","start":4113736,"end":4115285,"confidence":0.68851066000000005207226649872609414160251617431640625},{"sentiment":"POSITIVE","speaker":"A","text":"Okay, no problem.","start":4115850,"end":4117140,"confidence":0.58404654000000000291237256533349864184856414794921875},{"sentiment":"NEGATIVE","speaker":"B","text":"For my stomach, because I've damaged my stomach leaning into the drink over the years.","start":4117769,"end":4120625,"confidence":0.9447408299999999758966851004515774548053741455078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Was there ever any substance abuse?","start":4122708,"end":4124323,"confidence":0.68683945999999995724039081324008293449878692626953125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I've never took drugs.","start":4125513,"end":4126585,"confidence":0.70892710000000003223163957954966463148593902587890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay, never even thought of it.","start":4128644,"end":4130640,"confidence":0.52075810000000000155040424942853860557079315185546875},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't even think I've ever smoked a joint, to be honest with you.","start":4130705,"end":4132898,"confidence":0.5668111000000000121445964396116323769092559814453125},{"sentiment":"POSITIVE","speaker":"A","text":"Fair enough, that's the best way, isn't it?","start":4135639,"end":4137773,"confidence":0.7820519999999999694040297981700859963893890380859375},{"sentiment":"NEGATIVE","speaker":"B","text":"I know, that's kind of\u2014 yeah, when I stayed in Birkdale Park, it was kind of a bad area back in the '90s for drugs and hanging about, but I never even took a necky, mind.","start":4138646,"end":4148545,"confidence":0.7170547000000000448238779426901601254940032958984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, what about any self-harm or suicidal thoughts?","start":4153703,"end":4157322,"confidence":0.60113519999999998066897433091071434319019317626953125},{"sentiment":"NEUTRAL","speaker":"B","text":"I've had suicidal thoughts, aye, but I've never self-harmed, no.","start":4158130,"end":4161285,"confidence":0.497352030000000000509174924445687793195247650146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":4161333,"end":4161511,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":4166981,"end":4167320,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you take any medication for any kind of sleep problems?","start":4167804,"end":4171411,"confidence":0.7691744000000000358596707883407361805438995361328125},{"sentiment":"NEUTRAL","speaker":"B","text":"I've got\u2014 I take sleeping tablets, but that's far.","start":4172353,"end":4176816,"confidence":0.63216890000000003357882860655081458389759063720703125},{"sentiment":"NEGATIVE","speaker":"B","text":"Causing my sciatica in my back and my leg.","start":4177143,"end":4178850,"confidence":0.9255913000000000057099214245681650936603546142578125},{"sentiment":"NEGATIVE","speaker":"B","text":"I get sleepless nights a lot.","start":4178914,"end":4180058,"confidence":0.66227066999999995022818666257080622017383575439453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":4180589,"end":4180847,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"How has your experience in care affected any relationships?","start":4182925,"end":4187386,"confidence":0.8050424499999999650157178621157072484493255615234375},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't really have relationships, no.","start":4188497,"end":4190155,"confidence":0.67414940000000000974722524915705434978008270263671875},{"sentiment":"NEGATIVE","speaker":"B","text":"I've not got much friends either because I don't really trust much.","start":4191395,"end":4193875,"confidence":0.846211849999999987659293765318579971790313720703125},{"sentiment":"NEGATIVE","speaker":"B","text":"I'm kind of a loner, and that's kind of\u2014 that affected me being in homes because you don't know who to trust.","start":4195706,"end":4202104,"confidence":0.7404554500000000150095047501963563263416290283203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":4202645,"end":4202744,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"I think I've got one close pal and that's about it.","start":4204560,"end":4208310,"confidence":0.72639109999999995626041027207975275814533233642578125},{"sentiment":"NEGATIVE","speaker":"B","text":"And at my age, at 44, you think you're for funnels.","start":4208360,"end":4210310,"confidence":0.57025515999999998317804283942678011953830718994140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4211880,"end":4212300,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"What about intimacy?","start":4212300,"end":4213260,"confidence":0.83679840000000005328928409653599373996257781982421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Has it ever affected\u2014 has your experience ever affected your ability to be intimate with someone?","start":4213480,"end":4217680,"confidence":0.73578905999999999476557377420249395072460174560546875},{"sentiment":"NEGATIVE","speaker":"B","text":"Not kind of.","start":4218560,"end":4219180,"confidence":0.75874710000000000764686092225019820034503936767578125},{"sentiment":"NEUTRAL","speaker":"B","text":"I've not really been intimate with many people, to be honest with you, kind of.","start":4219180,"end":4221860,"confidence":0.61935510000000004726672386823338456451892852783203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":4221860,"end":4222420,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"I've had a couple of relationships, but I don't really tell them that much, you know what I mean?","start":4222420,"end":4226820,"confidence":0.75665199999999999125321892279316671192646026611328125},{"sentiment":"NEUTRAL","speaker":"B","text":"I think that you keep it all to yourself.","start":4226820,"end":4229170,"confidence":0.731225849999999955031171339214779436588287353515625},{"sentiment":"NEGATIVE","speaker":"B","text":"It does affect you because some of the women you go out with you don't really tell us nothing, you don't say nothing.","start":4229200,"end":4234653,"confidence":0.5043984999999999718767185186152346432209014892578125},{"sentiment":"NEUTRAL","speaker":"B","text":"So sometimes you're better off just keeping things to yourself.","start":4234992,"end":4238319,"confidence":0.70295863999999996796219647876569069921970367431640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":4240210,"end":4241576,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEGATIVE","speaker":"B","text":"You don't tell anybody about your physical abuse and all that, I've never really done it, no.","start":4242682,"end":4247965,"confidence":0.5434595300000000239748487729229964315891265869140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4248433,"end":4250287,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEGATIVE","speaker":"A","text":"What about your\u2014 obviously you said that you can't really trust people.","start":4250546,"end":4253271,"confidence":0.6938582699999999992002130966284312307834625244140625},{"sentiment":"NEGATIVE","speaker":"A","text":"Would you say that trust is one of the biggest things it has affected?","start":4253433,"end":4256207,"confidence":0.59054773999999998768117848157999105751514434814453125},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":4256937,"end":4257073,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4257447,"end":4257651,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"And what about any isolation?","start":4258618,"end":4259952,"confidence":0.81625616999999994760628396761603653430938720703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you ever find yourself isolating yourself?","start":4260000,"end":4262234,"confidence":0.60943716999999997252501771072275005280971527099609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, I kind of\u2014 I don't really do much.","start":4263038,"end":4266123,"confidence":0.65296560000000003487485855657723732292652130126953125},{"sentiment":"NEGATIVE","speaker":"B","text":"I'm kind of a hussy person.","start":4266188,"end":4267935,"confidence":0.78804474999999996054356188324163667857646942138671875},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm kind of\u2014 I'm not a socializer.","start":4268001,"end":4270090,"confidence":0.66658139999999999059099309306475333869457244873046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":4271740,"end":4272096,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEGATIVE","speaker":"B","text":"I'd rather sit in the house with 10 cans and don't speak to people.","start":4272712,"end":4276844,"confidence":0.756298240000000010496705726836808025836944580078125},{"sentiment":"NEUTRAL","speaker":"B","text":"And that's part of the reason.","start":4278898,"end":4280395,"confidence":0.67623569999999999513562443098635412752628326416015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4281908,"end":4282103,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"And what about your confidence?","start":4283662,"end":4285040,"confidence":0.7604758000000000350837581208907067775726318359375},{"sentiment":"NEGATIVE","speaker":"B","text":"Confidence is low at times.","start":4285745,"end":4288165,"confidence":0.7681810000000000027142732506035827100276947021484375},{"sentiment":"NEUTRAL","speaker":"B","text":"It's not great, my confidence, but as you know, your confidence, sometimes it's good, sometimes it's bad.","start":4288854,"end":4294399,"confidence":0.50792676000000003266876547058927826583385467529296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, it can always flip, can't it?","start":4294623,"end":4296738,"confidence":0.696520000000000027995383788947947323322296142578125},{"sentiment":"NEUTRAL","speaker":"A","text":"It's up and down.","start":4297219,"end":4297732,"confidence":0.6753567000000000319914761348627507686614990234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Aye.","start":4297988,"end":4298084,"confidence":0.52665220000000001476792022003792226314544677734375},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, okay.","start":4298485,"end":4299366,"confidence":0.55090344000000002200323478973587043583393096923828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything else you'd like to say about the effect it's had on relationships, any friendships, anything like that?","start":4300168,"end":4306577,"confidence":0.85804515999999997344360735951340757310390472412109375},{"sentiment":"NEUTRAL","speaker":"B","text":"It's just isolation, basically.","start":4307715,"end":4309061,"confidence":0.62608859999999999512709791815723292529582977294921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Cause it is.","start":4309286,"end":4310611,"confidence":0.54281579999999995944648389922804199159145355224609375},{"sentiment":"NEUTRAL","speaker":"B","text":"It's just a joke.","start":4310692,"end":4311839,"confidence":0.5711344499999999602124489683774299919605255126953125},{"sentiment":"NEGATIVE","speaker":"B","text":"Actually, I know it's a bad thing to say, I think care homes should be shut.","start":4312033,"end":4315280,"confidence":0.8165139999999999620428070556954480707645416259765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Well, back in the day.","start":4319650,"end":4320169,"confidence":0.809081139999999976453182171098887920379638671875},{"sentiment":"POSITIVE","speaker":"B","text":"I don't know what they're like now, right enough, but I've heard a lot of good things about care homes these days.","start":4320250,"end":4324163,"confidence":0.92480130000000004830695843338617123663425445556640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, you kind of question why now.","start":4325550,"end":4327963,"confidence":0.535607900000000025642066248110495507717132568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Right.","start":4329145,"end":4329485,"confidence":0.56647499999999995079491554861306212842464447021484375},{"sentiment":"NEUTRAL","speaker":"A","text":"How has your overall experience affected your education, your work, your opportunities, finances, housing, or day-to-day stability?","start":4330182,"end":4338244,"confidence":0.84397800000000000597566440774244256317615509033203125},{"sentiment":"NEGATIVE","speaker":"B","text":"It's kinda affected them all because I kinda don't work and things like that.","start":4340148,"end":4344173,"confidence":0.78588930000000001285798134631477296352386474609375},{"sentiment":"NEGATIVE","speaker":"A","text":"You don't work?","start":4344640,"end":4345381,"confidence":0.52886354999999996007176150669693015515804290771484375},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm on disability, aye.","start":4345864,"end":4347330,"confidence":0.57100903999999996774050714520853944122791290283203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":4348569,"end":4348730,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"It affects your confidence actually.","start":4348811,"end":4350692,"confidence":0.56451229999999996689297176999389193952083587646484375},{"sentiment":"NEGATIVE","speaker":"B","text":"It's kinda sticks in your head and I've tried working a couple of times and then things just come into your head and you end up going, \"Ah, I can't do bother with this, I just wind me head.\" Sometimes you depress yourself there thinking about it.","start":4350853,"end":4364140,"confidence":0.541171700000000033270453059230931103229522705078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":4364550,"end":4365170,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"And then there are times you're all right, if you know what I mean.","start":4365170,"end":4366890,"confidence":0.63092570000000003371809498275979422032833099365234375},{"sentiment":"NEUTRAL","speaker":"B","text":"It's kind of\u2014 No, I understand.","start":4366890,"end":4371540,"confidence":0.73645466999999997792514250249951146543025970458984375},{"sentiment":"POSITIVE","speaker":"B","text":"I'd love company, to be honest with you.","start":4371590,"end":4373210,"confidence":0.8446749000000000062726712712901644408702850341796875},{"sentiment":"NEUTRAL","speaker":"B","text":"I've had a couple of relationships and sometimes the woman go out and you don't look happy, and then at times you look happy.","start":4373210,"end":4379020,"confidence":0.5385769000000000250594212047872133553028106689453125},{"sentiment":"NEGATIVE","speaker":"B","text":"It's just\u2014 I think it's\u2014 I don't know what it is.","start":4379170,"end":4381290,"confidence":0.60242629999999997014725749977515079081058502197265625},{"sentiment":"NEUTRAL","speaker":"B","text":"It's just 50\/50.","start":4381290,"end":4382210,"confidence":0.63643324000000001117172132580890320241451263427734375},{"sentiment":"NEUTRAL","speaker":"A","text":"I think it just comes and goes.","start":4382210,"end":4383350,"confidence":0.66791063999999999989398702382459305226802825927734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, yeah.","start":4383350,"end":4384390,"confidence":0.493536350000000012538947657958487980067729949951171875},{"sentiment":"NEUTRAL","speaker":"B","text":"It's always there.","start":4384390,"end":4385170,"confidence":0.56399535999999994562159599809092469513416290283203125},{"sentiment":"NEGATIVE","speaker":"A","text":"It's not going away, I don't think.","start":4385170,"end":4386370,"confidence":0.497986819999999996699813209488638676702976226806640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Mr Patrick, is there anything that triggers you?","start":4386666,"end":4389320,"confidence":0.828813400000000033429614632041193544864654541015625},{"sentiment":"NEGATIVE","speaker":"A","text":"Any places, smells, authority figures, institutions, or situations that you would avoid because it triggers you?","start":4389449,"end":4395954,"confidence":0.680005430000000021806272343383170664310455322265625},{"sentiment":"NEGATIVE","speaker":"B","text":"Well, I don't really get much, so I think I don't really know that answer to that.","start":4398280,"end":4401327,"confidence":0.54951669999999996907291688330587930977344512939453125},{"sentiment":"NEUTRAL","speaker":"B","text":"I can't really answer that one.","start":4401456,"end":4402326,"confidence":0.53665119999999999489403990082792006433010101318359375},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, no, that's okay.","start":4402584,"end":4403794,"confidence":0.48245510000000002559517042755032889544963836669921875},{"sentiment":"NEUTRAL","speaker":"A","text":"You don't have to.","start":4403858,"end":4404439,"confidence":0.68383030000000000203641548068844713270664215087890625},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't like being in private places like councils and institutions and things like that.","start":4405788,"end":4410235,"confidence":0.90438943999999998890615415803040377795696258544921875},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't like that.","start":4410300,"end":4410725,"confidence":0.93245199999999994755484067354700528085231781005859375},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't even like going to my doctor's because there's a lot of people about.","start":4412084,"end":4415034,"confidence":0.96692250000000001808331262509454973042011260986328125},{"sentiment":"NEGATIVE","speaker":"B","text":"These are my doctor's phones, mate, because I think I told them I don't like coming to surgeries.","start":4417730,"end":4421607,"confidence":0.7763662000000000062982508097775280475616455078125},{"sentiment":"NEUTRAL","speaker":"A","text":"So would you say that you avoid contact?","start":4424190,"end":4426355,"confidence":0.80292565000000004626912186722620390355587005615234375},{"sentiment":"NEGATIVE","speaker":"B","text":"I avoid contact with people, yes.","start":4427381,"end":4429204,"confidence":0.6443689999999999695745600547525100409984588623046875},{"sentiment":"NEUTRAL","speaker":"B","text":"I think that's in my heart, mate.","start":4431411,"end":4434030,"confidence":0.5430063000000000528189048054628074169158935546875},{"sentiment":"NEGATIVE","speaker":"A","text":"And do you avoid contact with people because of what you went through or because of the aftermath?","start":4434580,"end":4438380,"confidence":0.5500287999999999843936393517651595175266265869140625},{"sentiment":"NEUTRAL","speaker":"B","text":"Could have went away through and after myself.","start":4439674,"end":4441703,"confidence":0.82650440000000002793711928461561910808086395263671875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, I think that even my pal says to me, you need to start getting out now.","start":4441993,"end":4445874,"confidence":0.679740699999999975489117787219583988189697265625},{"sentiment":"NEUTRAL","speaker":"B","text":"And you don't, you don't tell people anything that happens to you.","start":4446679,"end":4449575,"confidence":0.5943749000000000393129084841348230838775634765625},{"sentiment":"POSITIVE","speaker":"B","text":"So yeah, I'm quite happy you've been on.","start":4449688,"end":4452178,"confidence":0.93708919999999995553707776707597076892852783203125},{"sentiment":"NEUTRAL","speaker":"B","text":"That's all you do.","start":4452612,"end":4453463,"confidence":0.63620270000000000987228077065083198249340057373046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, what impact has this experience had on your life overall?","start":4454074,"end":4459136,"confidence":0.88542365999999994574665151958470232784748077392578125},{"sentiment":"NEGATIVE","speaker":"B","text":"I've not got a life basically.","start":4461510,"end":4462707,"confidence":0.86125963999999999298751163223641924560070037841796875},{"sentiment":"NEGATIVE","speaker":"B","text":"To be honest with you, I've not really got a life.","start":4464170,"end":4466670,"confidence":0.6022855000000000291748847303097136318683624267578125},{"sentiment":"NEUTRAL","speaker":"B","text":"My life is basically a loner, been in the house myself and kind of keep myself to myself.","start":4466830,"end":4473870,"confidence":0.69594129999999998492654640358523465692996978759765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":4474510,"end":4475850,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Everybody else has got a life, they go out and socialise, things like that, but you don't want me.","start":4475850,"end":4480210,"confidence":0.467107600000000011686296375046367757022380828857421875},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't know what it is, I don't know.","start":4480210,"end":4481450,"confidence":0.69079049999999997400124129853793419897556304931640625},{"sentiment":"NEGATIVE","speaker":"B","text":"I was kind of hoping it would go away, but no, it's not.","start":4482270,"end":4486370,"confidence":0.6179799999999999737809730504523031413555145263671875},{"sentiment":"NEUTRAL","speaker":"A","text":"What if, so how do you, what do you think would have been different about your life had you not have been in care?","start":4486370,"end":4493250,"confidence":0.800327400000000022117774278740398585796356201171875},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't know, I think maybe if I was in care, I would have had a career or had a family or had a normal life, but no, I've not got any of that.","start":4494883,"end":4506661,"confidence":0.48682216000000000377667674911208450794219970703125},{"sentiment":"NEUTRAL","speaker":"B","text":"I might not, through the care settings I'm on.","start":4506758,"end":4510430,"confidence":0.54294085999999996960951875735190697014331817626953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":4510543,"end":4510656,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEGATIVE","speaker":"B","text":"I've not got a family, I've not got a career, I've not got anything like that.","start":4510802,"end":4515979,"confidence":0.7735970599999999475215872735134325921535491943359375},{"sentiment":"NEUTRAL","speaker":"B","text":"I think if I was in care, this You sit and think to yourself, I might have had a life.","start":4516060,"end":4520994,"confidence":0.705922249999999973368858263711445033550262451171875},{"sentiment":"NEGATIVE","speaker":"B","text":"No, these days, no, you've not got a life.","start":4523540,"end":4525280,"confidence":0.81976455000000003625615363489487208425998687744140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4525747,"end":4525860,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Have you ever received any counselling, therapy, mental health, addiction, GP, hospital, or professional support?","start":4527745,"end":4534621,"confidence":0.75335099999999999287325636032619513571262359619140625},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":4535512,"end":4535593,"confidence":0.49361873000000000555331780560663901269435882568359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":4536710,"end":4536969,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"As I said, you don't tell people, you keep it to yourself.","start":4537454,"end":4539575,"confidence":0.78894549999999996625632547875284217298030853271484375},{"sentiment":"NEGATIVE","speaker":"B","text":"It's another thing that a lot of people don't get out of the kingdom.","start":4541660,"end":4544156,"confidence":0.63923870000000004854001645071548409759998321533203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Sorry, you talk to your lawyer, I think.","start":4544920,"end":4546680,"confidence":0.6287120600000000170126668308512307703495025634765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, they've got to keep themselves private and confidential.","start":4547270,"end":4550360,"confidence":0.73101150000000003625899580583791248500347137451171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, there's nothing\u2014 there's no judgement about it.","start":4550710,"end":4554370,"confidence":0.7993221999999999827224428372574038803577423095703125},{"sentiment":"NEUTRAL","speaker":"A","text":"People, you tell who you want to tell, and if you don't want to tell anyone, you don't need to.","start":4554370,"end":4558050,"confidence":0.66930144999999996446859995558043010532855987548828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Nobody's\u2014 there's no force in you to tell anyone, do you know what I mean?","start":4558210,"end":4560860,"confidence":0.6474939600000000350377149516134522855281829833984375},{"sentiment":"NEUTRAL","speaker":"A","text":"You don't need to.","start":4561310,"end":4562290,"confidence":0.65854299999999998949107293810811825096607208251953125},{"sentiment":"NEUTRAL","speaker":"A","text":"I know it's your business.","start":4562290,"end":4564180,"confidence":0.69444453999999999904702008279855363070964813232421875},{"sentiment":"POSITIVE","speaker":"B","text":"I don't tell anybody anything, and that's why I'd love to have been able to speak to people now, but now you can Well, I appreciate your bravery speaking to me about it.","start":4564450,"end":4575585,"confidence":0.629705799999999982219378580339252948760986328125},{"sentiment":"POSITIVE","speaker":"A","text":"It helps and it means a lot that you've trusted me with it.","start":4576927,"end":4580017,"confidence":0.951118099999999966343011692515574395656585693359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Have you ever been diagnosed with any relevant health conditions or taken any medication?","start":4582550,"end":4586781,"confidence":0.79324399999999994914645640164962969720363616943359375},{"sentiment":"NEUTRAL","speaker":"A","text":"I take medication just now.","start":4587992,"end":4589220,"confidence":0.8574751000000000455969484391971491277217864990234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, what medication is that?","start":4590157,"end":4591388,"confidence":0.74724800000000002331290716028888709843158721923828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Amitriptyline.","start":4592762,"end":4593318,"confidence":0.6409008000000000482287987324525602161884307861328125},{"sentiment":"NEUTRAL","speaker":"A","text":"And is that your sleeping tablets?","start":4596998,"end":4598380,"confidence":0.800882459999999962718675305950455367565155029296875},{"sentiment":"NEUTRAL","speaker":"B","text":"No, that's sleeping tablets to help your mouth.","start":4599258,"end":4601274,"confidence":0.60298467000000000037829295251867733895778656005859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":4602929,"end":4603172,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Any other medications, or is it just the amitriptyline and the sleeping tablets?","start":4604048,"end":4607371,"confidence":0.84498430000000002149107558579999022185802459716796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Quite a few.","start":4607938,"end":4608425,"confidence":0.74600750000000004558131649901042692363262176513671875},{"sentiment":"NEUTRAL","speaker":"B","text":"Some of Aston.","start":4609960,"end":4610610,"confidence":0.68693554000000001114045744543545879423618316650390625},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":4614044,"end":4614304,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"And then there's Cocodamol.","start":4615345,"end":4616436,"confidence":0.733234350000000034697222872637212276458740234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4619708,"end":4619965,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"I used to take that.","start":4624558,"end":4625441,"confidence":0.753194029999999958846501613152213394641876220703125},{"sentiment":"NEUTRAL","speaker":"B","text":"And my Loxican.","start":4627206,"end":4628765,"confidence":0.69698906000000004912209305985015816986560821533203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, I'll just leave them in there for now.","start":4634489,"end":4637981,"confidence":0.79570339999999994962109894913737662136554718017578125},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm sure we'll have on your GP records all of your medicines.","start":4638127,"end":4641635,"confidence":0.8514381600000000549499645785544998943805694580078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4644183,"end":4644523,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Are you receiving support now?","start":4644733,"end":4646349,"confidence":0.8912561500000000247467824010527692735195159912109375},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":4647496,"end":4647722,"confidence":0.49361873000000000555331780560663901269435882568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":4648692,"end":4648773,"confidence":0.49361873000000000555331780560663901269435882568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":4649240,"end":4649497,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there any sibling, relative, friend, partner, or professional who you would like to provide a supporting statement for your claim?","start":4651655,"end":4659777,"confidence":0.91477953999999994660896618370315991342067718505859375},{"sentiment":"NEUTRAL","speaker":"B","text":"No, I don't.","start":4660860,"end":4661604,"confidence":0.561901329999999976649860400357283651828765869140625},{"sentiment":"NEUTRAL","speaker":"B","text":"I've not told anybody.","start":4661669,"end":4662525,"confidence":0.7464169000000000497863084092386998236179351806640625},{"sentiment":"NEUTRAL","speaker":"B","text":"I've not said to anybody about it.","start":4662638,"end":4663851,"confidence":0.74899050000000000348876483258209191262722015380859375},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, okay.","start":4664158,"end":4664820,"confidence":0.55090344000000002200323478973587043583393096923828125},{"sentiment":"NEUTRAL","speaker":"B","text":"I spoke to the advice, they kinda said if you've not spoke to anybody, first thing I'll ask is kinda especially your boss.","start":4665855,"end":4673452,"confidence":0.66133169999999996679918012887355871498584747314453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I'm going to ask you the last couple of questions now, so we are close to the end.","start":4674126,"end":4679345,"confidence":0.80610020000000004447571200216771103441715240478515625},{"sentiment":"NEUTRAL","speaker":"A","text":"So why are you applying to the Scottish Redress Scheme, and what would you like to come from telling your storey to the Scottish Government about what you went through?","start":4679907,"end":4687325,"confidence":0.8004405500000000284188672594609670341014862060546875},{"sentiment":"NEUTRAL","speaker":"B","text":"I'd like them to deal with what happened back in the past and actually accept responsibility for no doing enough to help young people in care.","start":4688674,"end":4697457,"confidence":0.5426522499999999471498313141637481749057769775390625},{"sentiment":"NEGATIVE","speaker":"B","text":"Never really done nothing to help people in care homes back in the day.","start":4699950,"end":4703750,"confidence":0.749033199999999954599161355872638523578643798828125},{"sentiment":"NEUTRAL","speaker":"B","text":"I think there should have been something there, but they didn't do that here at the care homes in Baroda, did they?","start":4710300,"end":4714320,"confidence":0.5675260399999999538778183705289848148822784423828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4714320,"end":4715720,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"And what would you like to come from, like, telling your storey?","start":4715720,"end":4718660,"confidence":0.88479202999999995160607113575679250061511993408203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Like, where\u2014 what do you want people to know from telling your storey?","start":4718660,"end":4722360,"confidence":0.75346290000000004649649554266943596303462982177734375},{"sentiment":"NEGATIVE","speaker":"B","text":"I want them to know what happened back in the day, and I don't want people just to ignore what happened back in the day, because a lot of people just ignore it.","start":4723420,"end":4729380,"confidence":0.51155673999999995427145904614008031785488128662109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Go, 'It happened back in the day, but it's the past.' It's not the past.","start":4729700,"end":4733630,"confidence":0.64237219999999994879402720471262000501155853271484375},{"sentiment":"NEGATIVE","speaker":"B","text":"It's not the past for people that suffered it.","start":4733630,"end":4735720,"confidence":0.656195340000000015834302757866680622100830078125},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, absolutely.","start":4735750,"end":4736690,"confidence":0.5014298999999999839616293684230186045169830322265625},{"sentiment":"NEUTRAL","speaker":"B","text":"It's actually\u2014 it's in the future.","start":4736690,"end":4738190,"confidence":0.71013457000000002050654757113079540431499481201171875},{"sentiment":"NEGATIVE","speaker":"B","text":"It's still in their heads, and it's still in\u2014 I know a few people in homes that have been homes that committed suicide through all this and all that.","start":4738190,"end":4744790,"confidence":0.82283640000000002334701321160537190735340118408203125},{"sentiment":"NEGATIVE","speaker":"B","text":"Yeah, that's actually\u2014 I don't understand why people say, 'Oh, that was years ago, just ignore it,' and all that.","start":4744790,"end":4750510,"confidence":0.77789253000000002646885377544094808399677276611328125},{"sentiment":"NEUTRAL","speaker":"B","text":"It's just\u2014 it's not something you can ignore.","start":4750560,"end":4752240,"confidence":0.58780149999999997678656882271752692759037017822265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":4752310,"end":4752760,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"It's there on some people's memories, that's what it is.","start":4755150,"end":4758040,"confidence":0.7723240000000000105018216345342807471752166748046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4759972,"end":4762961,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"And what would acknowledgement mean to you?","start":4766223,"end":4767846,"confidence":0.78145739999999996872048768636886961758136749267578125},{"sentiment":"NEUTRAL","speaker":"A","text":"So what would the Scottish government acknowledging what you went through mean to you?","start":4767990,"end":4771475,"confidence":0.788876530000000020237393982824869453907012939453125},{"sentiment":"NEUTRAL","speaker":"B","text":"It'd mean a lot if you get an apology off them and admitted that the care homes back in the day, when they should have been, it shouldn't have been happening.","start":4772784,"end":4781241,"confidence":0.4795141499999999723513610661029815673828125},{"sentiment":"NEGATIVE","speaker":"B","text":"There should have been rules, there should have been people checking up in care homes they should have been hanged down the tear holes back in the day.","start":4781339,"end":4786850,"confidence":0.6645934000000000008157030606525950133800506591796875},{"sentiment":"POSITIVE","speaker":"B","text":"I'm glad it should have happened back in the day.","start":4787210,"end":4789150,"confidence":0.851794799999999963091568133677355945110321044921875},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, see, they should have been monitored more closely.","start":4789990,"end":4793080,"confidence":0.514656360000000034915501601062715053558349609375},{"sentiment":"NEGATIVE","speaker":"B","text":"I just want the Scottish government to take responsibility, but I think when I'm bringing out the red vest map, they're taking some kind of responsibility, but they're not taking it all.","start":4793610,"end":4804130,"confidence":0.546820700000000048390802476205863058567047119140625},{"sentiment":"NEUTRAL","speaker":"B","text":"They're just saying, we'll give you compensation, that's it.","start":4804410,"end":4807870,"confidence":0.791661139999999985406020641676150262355804443359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, and it's and we'll get an apology.","start":4807870,"end":4810472,"confidence":0.690280739999999948253162074252031743526458740234375},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't think that's enough.","start":4810637,"end":4811515,"confidence":0.8111433999999999588936816508066840469837188720703125},{"sentiment":"NEUTRAL","speaker":"B","text":"I actually think they should have done something back then.","start":4813700,"end":4816811,"confidence":0.73507595000000003349072130731656216084957122802734375},{"sentiment":"NEGATIVE","speaker":"B","text":"It's just politicians and governments, they just\u2014 they don't care about the public.","start":4818428,"end":4822868,"confidence":0.92139610000000005118891976962913759052753448486328125},{"sentiment":"NEGATIVE","speaker":"B","text":"They never have.","start":4823355,"end":4823746,"confidence":0.47663504000000000981884795692167244851589202880859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4825840,"end":4826114,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything else that you would like Redress Scotland to understand about what happened or the harm that you lived with?","start":4836523,"end":4842199,"confidence":0.65125686000000004849397328143822960555553436279296875},{"sentiment":"NEUTRAL","speaker":"B","text":"I'd like them to understand what happened, completely.","start":4843486,"end":4845451,"confidence":0.7391919000000000128380861497134901583194732666015625},{"sentiment":"NEGATIVE","speaker":"B","text":"I hope it doesn't happen to other people.","start":4845821,"end":4848334,"confidence":0.580760900000000024334667614311911165714263916015625},{"sentiment":"NEGATIVE","speaker":"B","text":"It's running behind me, it's mentally invasive, it just stays with you, it just doesn't go away.","start":4848559,"end":4854290,"confidence":0.515154499999999959669594318256713449954986572265625},{"sentiment":"NEGATIVE","speaker":"B","text":"I think that's why they brought Redress up, because the Scottish government knew it was wrong and they brought that up.","start":4854917,"end":4860401,"confidence":0.7496618600000000132155264509492553770542144775390625},{"sentiment":"NEUTRAL","speaker":"B","text":"I brought that to you people for conversation.","start":4860560,"end":4862490,"confidence":0.85009480000000003929727654394810087978839874267578125},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't think conversation's enough.","start":4862880,"end":4864470,"confidence":0.84194815000000000626556584393256343901157379150390625},{"sentiment":"NEGATIVE","speaker":"A","text":"No, it's nowhere near justice.","start":4865620,"end":4868180,"confidence":0.75565899999999996961008719154051505029201507568359375},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't think you've got to obey the conversation.","start":4868300,"end":4869220,"confidence":0.5238592600000000487625584355555474758148193359375},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, that's just\u2014 it might make your life a wee bit happier and make you better and that, but it's not going to bring back your youth and your young and maybe your future and that.","start":4870200,"end":4880720,"confidence":0.47945797000000001109043523683794774115085601806640625},{"sentiment":"NEGATIVE","speaker":"A","text":"Your future's basically fucked, if you know what I mean.","start":4880720,"end":4883000,"confidence":0.9658896999999999621877577737905085086822509765625},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, I don't think they understand that.","start":4883120,"end":4886200,"confidence":0.7449670999999999931873162495321594178676605224609375},{"sentiment":"NEUTRAL","speaker":"B","text":"I think they're just saying we'll give you compensation, that's it.","start":4887920,"end":4890860,"confidence":0.7725146400000000301844238492776639759540557861328125},{"sentiment":"NEUTRAL","speaker":"B","text":"We'll give you an apology, that's you.","start":4890860,"end":4892510,"confidence":0.65580355999999995209037706445087678730487823486328125},{"sentiment":"NEUTRAL","speaker":"B","text":"That's it, belty, that's you.","start":4893720,"end":4895880,"confidence":0.73188679999999994851833662323770113289356231689453125},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't think that's enough, man.","start":4895880,"end":4897790,"confidence":0.86477579999999998339177409434341825544834136962890625},{"sentiment":"NEUTRAL","speaker":"B","text":"No, I think it should have been dealt with years ago.","start":4897920,"end":4900160,"confidence":0.5656484999999999985220711096189916133880615234375},{"sentiment":"NEUTRAL","speaker":"B","text":"I think it was 2000, was it 2017?","start":4900680,"end":4903970,"confidence":0.89161736000000002544396693338057957589626312255859375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, they did this scheme, that should have been years before that.","start":4904640,"end":4910440,"confidence":0.492919600000000013295675671542994678020477294921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Absolutely.","start":4910440,"end":4911860,"confidence":0.465044979999999996689297176999389193952083587646484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And dealt with before that.","start":4911860,"end":4912920,"confidence":0.77141154000000000667824906486202962696552276611328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything important that we haven't covered today?","start":4914095,"end":4916305,"confidence":0.59380555000000001530935378468711860477924346923828125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I think we've covered quite a lot.","start":4917322,"end":4919403,"confidence":0.69589394000000004414374643602059222757816314697265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, is there any\u2014 I've spoken for much of years.","start":4919645,"end":4923156,"confidence":0.80824050000000002835776058418559841811656951904296875},{"sentiment":"POSITIVE","speaker":"A","text":"Well, do you know what, I'm glad that you were able to do so with me.","start":4924258,"end":4926787,"confidence":0.93758430000000003712301577252219431102275848388671875},{"sentiment":"POSITIVE","speaker":"A","text":"It's just, it's me, I just make people feel really comfortable.","start":4926868,"end":4929428,"confidence":0.805107299999999970196995491278357803821563720703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there any wording that you would like to have handled carefully?","start":4931229,"end":4933487,"confidence":0.88288759999999999461550714840996079146862030029296875},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":4935214,"end":4935295,"confidence":0.49361873000000000555331780560663901269435882568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, okay.","start":4935684,"end":4936186,"confidence":0.595505830000000013768612916464917361736297607421875},{"sentiment":"NEUTRAL","speaker":"A","text":"How are you feeling?","start":4937708,"end":4938469,"confidence":0.8447047500000000042064129956997931003570556640625},{"sentiment":"NEGATIVE","speaker":"B","text":"I could see a lot of phone numbers, but I just couldn't.","start":4938534,"end":4940640,"confidence":0.73967992999999998549043311868445016443729400634765625},{"sentiment":"NEGATIVE","speaker":"A","text":"You should not.","start":4941469,"end":4941985,"confidence":0.69164440000000004804547870662645436823368072509765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Tell them you've changed your mind.","start":4943502,"end":4944567,"confidence":0.6970832000000000139294797918410040438175201416015625},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm not really a hater.","start":4945212,"end":4946939,"confidence":0.72293996999999998731567529830499552190303802490234375},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't like swearing much.","start":4948338,"end":4949359,"confidence":0.9237919999999999465245537066948600113391876220703125},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm not a big swearer.","start":4949538,"end":4950397,"confidence":0.55867666000000004711267820312059484422206878662109375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, only when necessary, eh?","start":4950445,"end":4953606,"confidence":0.73006033999999997430307985268882475793361663818359375},{"sentiment":"NEUTRAL","speaker":"A","text":"I know, Celtic's playing tonight.","start":4954384,"end":4956670,"confidence":0.76760507000000000044082071326556615531444549560546875},{"sentiment":"NEUTRAL","speaker":"A","text":"You've just signed that Alex Oxlade-Chamberlain, haven't you?","start":4958588,"end":4961831,"confidence":0.7738218999999999514471937800408340990543365478515625},{"sentiment":"NEUTRAL","speaker":"B","text":"He's been there for the last year.","start":4962702,"end":4963590,"confidence":0.797432600000000046946979637141339480876922607421875},{"sentiment":"NEUTRAL","speaker":"B","text":"He's been there over a year now.","start":4963703,"end":4964735,"confidence":0.7360200999999999549316953562083654105663299560546875},{"sentiment":"NEUTRAL","speaker":"A","text":"I thought it was only a couple of months.","start":4965445,"end":4966574,"confidence":0.62370409999999998351682961583719588816165924072265625},{"sentiment":"NEGATIVE","speaker":"A","text":"That's how far behind I am.","start":4966970,"end":4968605,"confidence":0.78853183999999998388119593073497526347637176513671875},{"sentiment":"NEUTRAL","speaker":"B","text":"He signed last\u2014 when did he sign?","start":4969310,"end":4971474,"confidence":0.912321570000000026112729756277985870838165283203125},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know, just now?","start":4971811,"end":4972853,"confidence":0.6994884999999999575237552562612108886241912841796875},{"sentiment":"NEUTRAL","speaker":"B","text":"August?","start":4973077,"end":4973318,"confidence":0.82873154000000004426595978657132945954799652099609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Oh, was it?","start":4973815,"end":4974215,"confidence":0.7819430000000000546833689440973103046417236328125},{"sentiment":"NEGATIVE","speaker":"B","text":"Oh God.","start":4974873,"end":4975546,"confidence":0.48049986000000000085918827608111314475536346435546875},{"sentiment":"NEUTRAL","speaker":"B","text":"He signed in January.","start":4975899,"end":4976780,"confidence":0.88676319999999997367723381103132851421833038330078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Ah.","start":4977726,"end":4977774,"confidence":0.57085390000000002519442432458163239061832427978515625},{"sentiment":"NEUTRAL","speaker":"B","text":"A year's deal.","start":4979249,"end":4979842,"confidence":0.67215020000000003097540002272580750286579132080078125},{"sentiment":"NEUTRAL","speaker":"B","text":"A year's deal.","start":4980051,"end":4981686,"confidence":0.67215020000000003097540002272580750286579132080078125},{"sentiment":"NEUTRAL","speaker":"B","text":"They just give him a new year's contract.","start":4981750,"end":4983578,"confidence":0.80980949999999995991828427577274851500988006591796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Was it?","start":4984555,"end":4984764,"confidence":0.8071844999999999714646037318743765354156494140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, you won the last cup, didn't you?","start":4985341,"end":4987040,"confidence":0.6766310300000000221842810788075439631938934326171875},{"sentiment":"POSITIVE","speaker":"B","text":"I won the last one, won the weekend off.","start":4988227,"end":4990567,"confidence":0.832937400000000049971049520536325871944427490234375},{"sentiment":"POSITIVE","speaker":"A","text":"You're doing pretty well for the start of this season.","start":4990711,"end":4992699,"confidence":0.95811279999999998668869238827028311789035797119140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Not so much.","start":4993983,"end":4995357,"confidence":0.50780890000000000750191020415513776242733001708984375},{"sentiment":"POSITIVE","speaker":"A","text":"That's a good point.","start":4996634,"end":4998363,"confidence":0.921371759999999984103169481386430561542510986328125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I like the football.","start":4999462,"end":5000367,"confidence":0.4774766599999999971970510159735567867755889892578125},{"sentiment":"NEUTRAL","speaker":"A","text":"I try and keep up with a bit of it.","start":5000464,"end":5001740,"confidence":0.7733477399999999502000491702347062528133392333984375},{"sentiment":"POSITIVE","speaker":"B","text":"My favourite player years ago when I was young was Alan Shearer.","start":5003240,"end":5005708,"confidence":0.91194856000000001916561132020433433353900909423828125},{"sentiment":"POSITIVE","speaker":"B","text":"I liked him.","start":5006079,"end":5006418,"confidence":0.78874929999999998653237298640306107699871063232421875},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm from Newcastle.","start":5006967,"end":5007806,"confidence":0.86619740000000000623714413450215943157672882080078125},{"sentiment":"POSITIVE","speaker":"B","text":"I loved Shearer.","start":5009132,"end":5009958,"confidence":0.96196910000000002138875743185053579509258270263671875},{"sentiment":"POSITIVE","speaker":"B","text":"Shearer was brilliant.","start":5010272,"end":5010883,"confidence":0.7783362000000000335830918629653751850128173828125},{"sentiment":"NEUTRAL","speaker":"B","text":"He played with Chris Sutton at Blackburn.","start":5012280,"end":5013948,"confidence":0.91362244000000003563144446161459200084209442138671875},{"sentiment":"NEUTRAL","speaker":"B","text":"He was\u2014 Yeah, he did.","start":5014012,"end":5015535,"confidence":0.7553323499999999857124066693359054625034332275390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Chris Sutton played for Celtic, sure.","start":5016441,"end":5017737,"confidence":0.86844989999999999685798002246883697807788848876953125},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, Shearer was good.","start":5018647,"end":5019887,"confidence":0.89457949999999997192645651011844165623188018798828125},{"sentiment":"POSITIVE","speaker":"A","text":"I liked them, Shola Myobi.","start":5020918,"end":5023414,"confidence":0.9155708000000000179596781890722922980785369873046875},{"sentiment":"POSITIVE","speaker":"A","text":"He was good.","start":5025008,"end":5025443,"confidence":0.93175065999999995280944631304009817540645599365234375},{"sentiment":"POSITIVE","speaker":"A","text":"He was good, yeah.","start":5025588,"end":5026747,"confidence":0.92587549999999996241939470564830116927623748779296875},{"sentiment":"POSITIVE","speaker":"B","text":"One of the best players with Newcastle I've seen ever was Faustino Asprilla.","start":5026957,"end":5031472,"confidence":0.9728672499999999612185774822137318551540374755859375},{"sentiment":"POSITIVE","speaker":"B","text":"Yes, yeah.","start":5031876,"end":5033150,"confidence":0.55062336000000000613141537542105652391910552978515625},{"sentiment":"POSITIVE","speaker":"B","text":"Him and Genoa were brilliant.","start":5033570,"end":5035248,"confidence":0.90242933999999996874663565904484130442142486572265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, yeah.","start":5035667,"end":5036796,"confidence":0.493536350000000012538947657958487980067729949951171875},{"sentiment":"NEGATIVE","speaker":"A","text":"I mean, I think they were\u2014 we have had some good teams, but this, this, I think this season is going to be a struggle.","start":5036942,"end":5041595,"confidence":0.5674962999999999535560846197768114507198333740234375},{"sentiment":"NEGATIVE","speaker":"A","text":"I know, that's why I'm a bit gutted.","start":5045696,"end":5047234,"confidence":0.8350395600000000140283873406588099896907806396484375},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm not clutching on straws to this season, I'll tell you that.","start":5047298,"end":5050439,"confidence":0.67605389999999998540403112201602198183536529541015625},{"sentiment":"NEUTRAL","speaker":"B","text":"Sold Tonali, sold Guevara, sold Isaac last year, sold Gobert to Barcelona.","start":5051160,"end":5058003,"confidence":0.8375510999999999928178340269369073212146759033203125},{"sentiment":"NEUTRAL","speaker":"B","text":"I know, sold about 300+ million pounds worth of players.","start":5058436,"end":5061657,"confidence":0.6613533000000000328100213664583861827850341796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, and haven't even bought anyone proper yet.","start":5061881,"end":5063836,"confidence":0.491435400000000022213697548068012110888957977294921875},{"sentiment":"NEUTRAL","speaker":"A","text":"I know.","start":5064605,"end":5064717,"confidence":0.5131721000000000199037231141119264066219329833984375},{"sentiment":"NEUTRAL","speaker":"A","text":"I've bought someone actually, bought someone from Benfica.","start":5065022,"end":5067746,"confidence":0.87645309999999998495923136943019926548004150390625},{"sentiment":"NEUTRAL","speaker":"B","text":"Ah, a right-back.","start":5068612,"end":5069349,"confidence":0.79877469999999994865191865756059996783733367919921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":5069829,"end":5070551,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"The guys that own Newcastle are richer than Man City.","start":5071272,"end":5073662,"confidence":0.59587497000000000380026676793931983411312103271484375},{"sentiment":"NEGATIVE","speaker":"A","text":"Can't spend it though, can we?","start":5074480,"end":5075618,"confidence":0.55714357000000003239392754039727151393890380859375},{"sentiment":"NEUTRAL","speaker":"A","text":"I know.","start":5076468,"end":5076709,"confidence":0.5131721000000000199037231141119264066219329833984375},{"sentiment":"NEGATIVE","speaker":"A","text":"It's all this financial fair play, but it's not fair, is it?","start":5076821,"end":5079468,"confidence":0.80535860000000003555697958290693350136280059814453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Well, if we just sell a few of our players, I think we'd be able to spend that.","start":5080238,"end":5084119,"confidence":0.80890994999999998871231809971504844725131988525390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, you'd like to think so, wouldn't you?","start":5084247,"end":5085803,"confidence":0.70009209999999999496367308893240988254547119140625},{"sentiment":"NEGATIVE","speaker":"A","text":"But apparently not.","start":5085851,"end":5086653,"confidence":0.5881016999999999494974645131151191890239715576171875},{"sentiment":"NEUTRAL","speaker":"A","text":"So we'll see how this season goes.","start":5086750,"end":5088626,"confidence":0.80140350000000004637712436306173913180828094482421875},{"sentiment":"NEUTRAL","speaker":"A","text":"It might be that I ring you in a few months to tell you Redress's decision and we're relegated already.","start":5088674,"end":5093775,"confidence":0.82689550000000000551381162949837744235992431640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, God.","start":5093983,"end":5094464,"confidence":0.475066959999999982589002911481657065451145172119140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Patrick, how are you feeling after discussing all of this?","start":5094897,"end":5099853,"confidence":0.84099025000000005025668770031188614666461944580078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Aye, aye, I think it'll go.","start":5100687,"end":5103572,"confidence":0.60110300000000005393729907154920510947704315185546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, and do you feel safe to be ending the call with me?","start":5104533,"end":5107995,"confidence":0.81186340000000001282387529499828815460205078125},{"sentiment":"POSITIVE","speaker":"A","text":"Yes, aye, it's better.","start":5108941,"end":5109983,"confidence":0.8626413299999999839684505786863155663013458251953125},{"sentiment":"POSITIVE","speaker":"A","text":"Couldn't wait to speak to you.","start":5110544,"end":5112659,"confidence":0.9557338399999999456468913194839842617511749267578125},{"sentiment":"POSITIVE","speaker":"A","text":"I'm glad.","start":5112787,"end":5113348,"confidence":0.95931332999999996413720282362191937863826751708984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there someone you can contact for support if you need any support?","start":5113861,"end":5117035,"confidence":0.88236546999999998508457110801828093826770782470703125},{"sentiment":"POSITIVE","speaker":"B","text":"I've got a good pal, he's back in Mother Russia, he comes in quite a lot.","start":5118076,"end":5122275,"confidence":0.8904644999999999921413973424932919442653656005859375},{"sentiment":"POSITIVE","speaker":"A","text":"Oh, that's good, I'm glad.","start":5122644,"end":5123942,"confidence":0.98490580000000005345128784028929658234119415283203125},{"sentiment":"NEUTRAL","speaker":"A","text":"So I'm now going to quickly explain the next steps to you just so that you have a rough idea.","start":5124135,"end":5130193,"confidence":0.81478565999999996716240957539412193000316619873046875},{"sentiment":"NEUTRAL","speaker":"A","text":"So after this call, I'm going to go away and I'm going to neaten up because I've taken it down as notes.","start":5130817,"end":5134775,"confidence":0.78561150000000001814015604395535774528980255126953125},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm going to write it into a full statement.","start":5134839,"end":5136617,"confidence":0.83896409999999999040909415271016769111156463623046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Once that's done, it'll be emailed over to you, so you'll get your statement and you'll get a payment authority letter, and it's just so you can read through it, make sure you're happy with it.","start":5137483,"end":5147688,"confidence":0.65409159999999999524078475587884895503520965576171875},{"sentiment":"NEUTRAL","speaker":"A","text":"You'll sign the statement and the payment authority letter, and that'll get sent back to us.","start":5148281,"end":5153488,"confidence":0.91891460000000002583675495770876295864582061767578125},{"sentiment":"NEUTRAL","speaker":"A","text":"We'll then send it off to Redress, and you'll have to do an identification verification So it's literally a 20-second WhatsApp video call where our head solicitor and my manager joins the call with you, and you'll hold your ID up to your face and they'll say yep, and then it's done.","start":5153729,"end":5171502,"confidence":0.843728000000000033509195418446324765682220458984375},{"sentiment":"POSITIVE","speaker":"A","text":"Okay, it's really, really quick, it's in like 20 seconds and then it's done.","start":5172015,"end":5177015,"confidence":0.805113729999999971909119267365895211696624755859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, we don't really hang about with it.","start":5177064,"end":5178666,"confidence":0.72838469999999999604511913275928236544132232666015625},{"sentiment":"POSITIVE","speaker":"A","text":"No problem.","start":5179468,"end":5179868,"confidence":0.64868289999999995121271467724000103771686553955078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Are you happy with how the next steps have been explained?","start":5180109,"end":5182193,"confidence":0.85840879999999997185256006559939123690128326416015625},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":5183058,"end":5183315,"confidence":0.46103897999999998713605009470484219491481781005859375},{"sentiment":"POSITIVE","speaker":"A","text":"Perfect.","start":5183876,"end":5184372,"confidence":0.76724190000000003220037569917622022330760955810546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, that is your witness statement complete, Patrick.","start":5184437,"end":5187145,"confidence":0.86527889999999996195612084193271584808826446533203125},{"sentiment":"NEUTRAL","speaker":"A","text":"So I will, like I said, go away, write this up, and I will contact you when it is ready for you to read through and sign, okay?","start":5188270,"end":5195149,"confidence":0.85792893000000003400629111638409085571765899658203125},{"sentiment":"POSITIVE","speaker":"B","text":"That's brilliant, thanks, you're welcome.","start":5195921,"end":5196917,"confidence":0.988928299999999982361487127491272985935211181640625},{"sentiment":"POSITIVE","speaker":"A","text":"Alright, thank you very much for your time and thank you for trusting me to open up to me, okay?","start":5196966,"end":5200984,"confidence":0.96564039999999995433910271458444185554981231689453125},{"sentiment":"POSITIVE","speaker":"A","text":"No problem, enjoy your day.","start":5201563,"end":5202527,"confidence":0.9639506300000000305061576000298373401165008544921875},{"sentiment":"POSITIVE","speaker":"A","text":"You enjoy the rest of your day too, Patrick.","start":5202816,"end":5204376,"confidence":0.927699300000000004473577064345590770244598388671875},{"sentiment":"NEUTRAL","speaker":"A","text":"I'll speak to you soon.","start":5204440,"end":5205260,"confidence":0.8067446400000000128471810967312194406986236572265625},{"sentiment":"POSITIVE","speaker":"A","text":"Thank you, bye-bye.","start":5205886,"end":5206610,"confidence":0.6264621999999999690800223106634803116321563720703125},{"sentiment":"NEUTRAL","text":"Bye.","start":5206770,"end":5207028,"confidence":0.513744949999999978018649926525540649890899658203125,"speaker":null}], `error` = ?, `synapse_transcripts`.`updated_at` = 2026-08-18 15:31:12 where `recording_id` = 4182) {"exception":"[object] (Illuminate\\Database\\QueryException(code: 22001): SQLSTATE[22001]: String data, right truncated: 1406 Data too long for column 'raw_transcript' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_ha, SQL: update `synapse_transcripts` set `status` = completed, `raw_transcript` = [A 00:02]: Hi there, can I speak to Patrick Bishop? Hi Patrick, it's Leah calling from MMA Legal to do your witness statement. Is now still a good time for you?
[B 00:11]: Yes, it was.
[A 00:12]: Perfect. Before I start, I do just have to let you know that call is recorded for training and monitoring purposes, and for data protection, could you confirm your date of birth and your postcode for me please?
[B 00:25]: 10th of August 1993, postcode PSD1NH.
[A 00:28]: Amazing, thank you very much. So just before I get into the actual witness statement itself, I'm just going to ask you a couple of questions just so I know that we can still continue. Let me just get them up. Have you previously made any civil claim, criminal injuries claim, redress application, complaint, police report, inquiry statement, or claim to another scheme about any abuse received in care?
[B 00:55]: No.
[A 00:56]: No. Have you ever received any payment, apology, settlement, or decision? No. No. Okay, no worries at all. And are you comfortable and happy to continue today?
[B 01:14]: Yes, that's all.
[A 01:16]: Yeah. Do you need anyone with you or any other adjustments?
[B 01:21]: No, actually, no. I just like doing things myself.
[A 01:24]: Okay, fair enough. Do you understand that the purpose of the statement is to be sent to redress and agree that it can be used for your redress application and any supporting evidence?
[B 01:35]: Yes, I know that.
[A 01:36]: Perfect. I've created a bit of a chronology of care, so a bit of a timeline of your care settings. I would like to go through that with you first just to ensure that I'm not missing any, okay? Okay, so in 1992 I have Griff Children's Home.
[B 01:57]: Great, that's good.
[A 01:58]: Greif, sorry, that's my, that's my bad. I've got Greif Children's Home. I'm not very good at the pronunciation part. And then in 1994 I've got a Beach Avenue.
[B 02:11]: Beach Avenue was before Greif.
[A 02:14]: Before Greif, yes. Okay, um, you just bear with me. Okay, so from the care records that we've received, it only states that Greif was the first one. So are you saying that there was Beech before Greif?
[B 02:54]: No, I just can't remember, but I'm sure Beech Avenue was before Greif. But my granny died when she died, 1991, '92, so it might be right then. Okay, that's what I meant to hear.
[A 03:12]: Um, I mean, the, the records that we have do show— so it was Grieve Children's Home in 1992.
[B 03:20]: Yes.
[A 03:21]: And then returned back to your mother.
[B 03:25]: Yes.
[A 03:25]: And then back into care in April 1994, and that was into Beech Avenue.
[B 03:32]: Right. Yes, that might be right. Yes.
[A 03:34]: Okay, no problem. And I've then got, after Beach Avenue, I've got Newfield Resource Centre.
[B 03:41]: Yes, that's right.
[A 03:42]: Yes, in the Campsie unit.
[B 03:45]: Yes, that's Campsie. And so if I was in— that's in Johnstone.
[A 03:51]: Yes, I've then got Balrossie.
[B 03:54]: Yes, that's Balrossie Boys' Home, but end up— they call it Rossie Home now because it's shut.
[A 04:01]: Yes, I've then got Kibble.
[B 04:03]: Yes, that's it. I've been great. I've just messed up.
[A 04:06]: No, that's okay, don't worry. I just wanted to clarify before we continued. I would hate for us to get halfway down and then, uh, missing something.
[B 04:14]: I think quite a few, so like 5 or something.
[A 04:18]: It looks like 1, 2— yeah, it looks like 5. And then after Kibble, you were released, uh, to relatives or friends?
[B 04:29]: Yes, I stayed with my gran for a couple of months and then I got my own house.
[A 04:32]: Okay, perfect. Well, if that's all correct, then let's crack on.
[B 04:36]: Okay.
[A 04:38]: I know you'll have to excuse any of my pronunciations. I'm not the best at this.
[B 04:43]: Some things I can't pronounce.
[A 04:47]: It's that most of it is like the towns and the city names.
[B 04:51]: I'm like One of them's in Culmacolm, one of them's in Johnstone, one of them's in Bridgerweir, one of them's in Paisley, and one of them's in Hunterhall, that's in Paisley.
[A 05:02]: Yeah, well, I spent the first couple of months doing this job calling Renfrewshire, Roofrenshire. I think there was a few times I said North Ayrshire was North Asia, so, you know, we've got there now though. Okay, so I just want to let you know that you are in complete control of this meeting. You can take a break, skip a question, or ask me to reword anything. Please note that some questions can be upsetting because they do concern your care in time and its impact, okay?
[B 05:39]: Yes, I know.
[A 05:40]: So where did you grow up and who did you live with before you went into care?
[B 05:45]: I lived with my mum before I moved here. I lived with my gran, and eventually she died. I was always with my mum on and off, and then I was with my gran on and off. I was kind of, I wasn't really in an actual setting, if you know what I mean.
[A 06:02]: Yeah, just a house or a flat?
[B 06:04]: Yeah, they were flats, aye.
[A 06:06]: Flats, yeah.
[B 06:08]: Yes.
[A 06:08]: And did you have your own bedroom?
[B 06:11]: No.
[A 06:12]: Shared?
[B 06:13]: Yes.
[A 06:14]: Okay. What was the food like at home? You know, just, was it nice home-cooked meals?
[B 06:19]: No, it's kinda just my mom and that. My mom was an alcoholic, all that, so never had anything like that. So there was like sex, so no, there's nothing to eat.
[A 06:30]: Okay. And you've got— did you say this, there were 6 of you, so there was 5 siblings?
[B 06:35]: Yes, 5.
[A 06:36]: And can I ask how many brothers and how many sisters?
[B 06:40]: There's 3 brothers, 3 sisters, and me, so 7.
[A 06:46]: Okay, and there was 7 of you all together?
[B 06:50]: Yes, and we stayed in the apartment.
[A 06:53]: Okay, and who did you share the bedroom with?
[B 06:56]: Me and my brothers and I.
[A 06:59]: Okay, are you the youngest or the middle? Middle. Middle. Okay, what about school? Did you still go to school before you went into care?
[B 07:15]: I was in primary school, I was in St. Fergus, but I was hardly there. Didn't go well, no. So it was basically your mum's fate on that one, just basically. My mum was an alcoholic, mum was always in and out of jail.
[A 07:29]: Okay, that was that your father. All right, if I do go silent at any moment, it is just so I can type up these notes, okay?
[B 07:40]: That's fine.
[A 07:41]: Uh, no problem.
[B 07:43]: I didn't get high school, didn't I?
[A 07:46]: You didn't go into high school?
[B 07:48]: No, I didn't get high school.
[A 07:50]: Okay. Um, how did you come to enter into the care system?
[B 07:59]: My gran died when I was— she died when I was 10, and my mum was— she was an alcoholic. And I think my mum ended up putting us into care because my gran died, but ended up— I was kind of— I wasn't good at school, so I was going to a boys' home anyway, but me and my brother were in a care with her, so Right, okay.
[A 08:23]: So it was your mum who made the decision. Were you ever told why you were put into care?
[B 08:27]: My mum always came down. She was an alcoholic, so basically put into care because of that, because she never did any visiting much. I always stayed with my aunt and gran, and she was always throwing us out and things like that.
[A 08:37]: Right, so you weren't told, but you kind of knew?
[B 08:40]: Yes, aye. Okay. We were told the day we walked in that we were going into care.
[A 08:44]: Okay. So I know you've got 6 siblings, obviously, besides yourself, so you've got 3 brothers and 3 sisters, and you're the middle child. Were you separated from any of them in care?
[B 08:55]: Yes.
[A 08:56]: How many?
[B 08:57]: From all—
[A 08:58]: —from all of them?
[B 09:00]: Yes, me and my brother Kevin here, we were not eh— be charmed if there was another one that I was separated to but it wasn't the case. We were 10 or something.
[A 09:14]: Okay. And did you say how old were you when you first entered care? Did you say about 10? Kind of taking it over, yes, sorry. Yeah, and how did you feel at the time of first entering care? You know, what were your first thoughts, if you can remember anything?
[B 09:30]: I don't know actually how I felt, because I was quite young, you know what I mean? So sometimes when you're young, you don't tend to think about it. You kind of must feel like brothers and sisters and things like that, but you never really—
[A 09:41]: You never really thought about how you felt?
[B 09:44]: Nah, it's kind of when you're that young, you don't really think about it. No, I'm just so sad because my gran died, and if she didn't die, I don't think I'd be around here, to be honest with you.
[A 10:00]: Oh, bless. Were you very close with your gran?
[B 10:04]: I was very close to her. She was kind of— she was always there when she had cancer, so she passed away. So kind of, that was That's from my wee staffies cottoning up.
[A 10:17]: Bless you. Is there anything important about your childhood health, any learning needs, any vulnerability that should be recorded for redress?
[B 10:27]: No, I had ADHD when I was young.
[A 10:32]: Okay, I'll jot that down. Okay, so I'm now going to move on to the next section, and what I'm going to do in this section is I'm going to ask you a multitude of questions but for each care setting one by one, okay? Yes. So I know that there'll be some things that pop up where you're like, oh, that happened in that one as well, but I need to make sure I keep it chronological for when it gets sent to redress, okay? Okay. Perfect. So I'm going to start with Gryfe Children's Home. So from records, I can see that you entered there on the 12th of February 1992. Can I ask what kind of setting it was? So was it a house? Was it like a There was two houses, so there was two houses, different houses. Two houses. And which one were you in? Was there any name? Did it look—
[B 11:21]: No, just, just both of them are called the Grange. There was two different ones. There was a big house and then there was a wee one next to it, a wee cottage.
[A 11:29]: Okay. And which one were you in? The big house?
[B 11:31]: Yes.
[A 11:33]: Okay. And how many floors was it, can you remember? There's only 2 floors.
[B 11:43]: It's quite a long, quite long at the back. I think it's still there, I'm not sure.
[A 11:52]: Potentially. Some of them haven't really shut down, some of them have kind of kept the building but changed what it's used for.
[B 11:58]: I know Paul Rossi shut down, so that's why I got moved, because it's coming under LSD building, so they moved us up.
[A 12:03]: Right, yeah. So what was the ordinary daily life like in Greif?
[B 12:12]: It was kind of, because you're young, it was kind of, I don't know, it was kind of, there wasn't any real set and rigid rules, so you just had to exist there and adapt.
[A 12:20]: Yeah, so what about the actual, so did you have your own bedroom here?
[B 12:25]: In Greif? I don't know, I can't remember. Okay, that's okay. Kinda maybe, I think, but I can't remember the Greif that much because I was that young.
[A 12:33]: That's okay, I'll just— we'll take down what we can remember, and that's absolutely fine. What about toiletries? Can you remember if you were provided with shower gel, toothpaste?
[B 12:45]: No, I don't remember. Don't remember.
[A 12:47]: What about the food? Was the food okay?
[B 12:50]: I don't actually remember what I ate.
[A 12:51]: That's okay, I'm just literally going to list off some things, and if you can't remember, just say no, okay? Okay. What about school? Did you still go to school while in this setting?
[B 13:02]: Yes, when I was in the group, I was still going to Mr Patrick Bishop's for a couple of months.
[A 13:08]: Okay. What about clothing? Did you get provided any clothes there?
[B 13:14]: I don't actually. I can't remember.
[A 13:17]: Sorry about that. That's all right, don't worry. What about contact with family? Did you still see your mum? No. And was that your decision, her decision, or?
[B 13:29]: It was probably her because she was an alcoholic, you know. Okay. I just, you know, that young, I can't even remember anything about that one.
[A 13:36]: Well, I can't remember what I had for breakfast yesterday, so it's all right.
[B 13:40]: And I can.
[A 13:46]: Okay, what about the staff? What were the staff like?
[B 13:51]: Some of them were all right and some of them were just not all right. You always get that in homes. There's always a mixture, there's always ones that's alright, there's always ones that's not alright.
[A 14:00]: Okay, always just a bit of a mixture of, you know, there's always going to be one or two.
[B 14:04]: Mixture, mixture. Mixture of nice people and mixture of assholes, basically. Fair enough.
[A 14:11]: What about the kids, the other children there, were they alright with you? Did you get along?
[B 14:16]: I can't remember, Mr Patrick Bishop. I can't remember any of them. I think I was only in there for a bit. I think it was the last few months I was in there.
[A 14:23]: I think from what I could see Actually, let me just have a little look.
[B 14:28]: Maybe a bit over 6 months, maybe even more than that.
[A 14:30]: From February until August. Oh, well, no, it's a couple of months.
[B 14:35]: Yeah, a couple of months.
[A 14:36]: Yeah. What about any rules? Were there any particular strict rules that you can remember? No, I can't remember that. Any punishments?
[B 14:46]: Ah, there was punishments. You were thrown in your room and locked in your room and things like that.
[A 14:48]: You would be thrown in your room and locked in? Yes, I— okay, that's what they used to—
[B 14:55]: that's— that happened in quite a lot of homes when I was young. You used to get locked in your rooms and all that, and you were bad and all that.
[A 15:00]: I have heard that from a couple of people, to be fair.
[B 15:04]: It's quite a lot of the bastards used to hit you and all that.
[A 15:07]: Did they hit you in Greif? No. No? Okay. Um, did anything happen in Greif that you would now as an adult consider to be abuse, neglect, or harmful?
[B 15:19]: Just get locked in a room, things like that. I think that's ample. Okay. And grabbed and threw about.
[A 15:26]: That's probably the same as physical abuse, I'd say. Yeah, absolutely. How did it make you feel? You know, like at the time, like when you were being locked in your room, how would you feel?
[B 15:39]: You feel bad when they do that because you normally used to be locked up. It's like imprisonment. Especially when you're that lucky, you're only 10 years old, you go, ah, what's going on?
[A 15:48]: Yeah, absolutely. Um, was it all of the staff that were involved, only a particular few?
[B 15:55]: There's only a couple. It's certainly— I've noticed that, and I noticed that in the buy homes, isn't it? You always get ones that are brand new, you always get ones that are just arseholes, and you always get ones that shouldn't have been at home because you've been in jail.
[A 16:09]: Yeah, okay. Can you give me one clear example of this occurrence? So where and when did it occur? You know, what happened before?
[B 16:33]: Just give a You were told to do something, you never done it, and you used to be grabbed and threw in your room and all that, and strangled.
[A 16:40]: And what kind of thing would you do for that to be the punishment? I just can't remember that, to be honest. That's okay, that's okay.
[B 16:49]: Too young, you know, a 10-year-old, you know.
[A 16:50]: Yeah, yeah, of course. Did it happen often? Was it quite a regular occurrence?
[B 16:55]: Yes, it was often. Hang on, Grace, I'm just gonna spanner the hands. They just, I don't think they were trained right to start with to actually deal with people. The young ones are just, I think they just, we'll just put them in the group.
[A 17:08]: Yes, and what about, did it ever become worse or change or was it kind of just the same thing over and over? Same thing over and over.
[B 17:17]: You always knew when you turned the page or turned around you were getting locked in a room.
[A 17:22]: What about when you were locked in your room, were you still, were you given any food or water?
[B 17:29]: No, they used to open the door but they're not bringing your dinner.
[A 17:33]: Would you have to eat your dinner in the room or were you allowed to go and eat with everyone else? They used to bring up dinner.
[B 17:39]: There wasn't a toilet in the room either, to be honest with you.
[A 17:42]: Okay.
[B 17:45]: I remember that much.
[A 17:46]: Yeah, so I know it sounds a bit— I know it can be a bit hard to talk about, but with there being no toilet, would you have an accident while you were in there?
[B 17:56]: Aye, just no choice. You either piss yourself or you shake yourself or you push the toilet or something. Yeah. There's no choice when you're locked in a room. It's just, it happened quite a lot back in the day.
[A 18:07]: Would you ask to go to the toilet or were you not able to?
[B 18:10]: It's extremely hard to go. You just get knocked. It's just getting older.
[A 18:14]: Okay. Okay, what immediate effects came from this kind of experience? Was there any pain or injury, any fear, shame, sleep problems, bedwetting, any running away? Yes, that was all.
[B 18:35]: That was all the same. I used to wet your bed, used to run away, used to get fear. Something— that's how you used to run away, because you were feared. Yeah. Probably. You'll have heard that a lot, actually, and been involved in care, you probably— that's where a lot of people run away because they've been wet in the bed.
[A 18:52]: Yeah. And I'm sorry to ask, but would you wet the bed in Greif? Yes. Yeah. And what would happen if you wet the bed? Were you given any, you know, any comfort? Were you given any—? No.
[B 19:04]: Certain staff were alright, certain ones weren't.
[A 19:09]: So would they, like, say, change your sheets?
[B 19:11]: Yes, some of them are all right. So you'll probably hear about a lot. Some of them are already in certain homes. Some of them— it happens in other homes. You always meet nice people and then you meet assholes.
[A 19:20]: Yeah, happens absolutely everywhere. I mean, it's just—
[B 19:23]: you never really— you never got home, you met all nice people.
[A 19:27]: Never happens. You never get a full night's sleep.
[B 19:30]: Right. Okay. I don't know, sometimes you wish for it, but it wasn't gonna happen, so you just had to go. That's when you're 10-year-old, I mean.
[A 19:43]: So yeah, absolutely, absolutely. Um, did this happen to anyone else, or did you ever— did anyone else ever witness this happening to you, you know, being locked in that room?
[B 19:55]: No, I just do what I say. People, I mean, there's people who probably witnessed it happening to me and all, but yeah, you're a lot young, you can't remember, but it did happen to other people. Used to happen to a lot of people in there.
[A 20:10]: Yeah, of course.
[B 20:13]: That was one of the worst ones.
[A 20:15]: Fife was the worst one? One of them, aye. Okay. And when you say you would be kind of, you know, grabbed or thrown into your room, was there ever any bruises, any handprints?
[B 20:32]: Yes, I was always bruised when they grabbed me and hit me and things like that. It always happened. Okay. You're 10, you're up there, back that long, you can remember certain things but you can't remember it all.
[A 20:44]: Yeah, of course. And did you ever tell anyone or try and get any help because of that?
[B 20:49]: Yeah, I used to tell the night staff and all that, but when you're that young, you don't think they'll believe you when you've been in a home. They just shy me about or just ignore you. Yeah, even the nice ones, they used to say, right, I may borrow and just walk away and things like that. So, okay, you end up going like this, you end up seeing the hank of their arseholes. Yeah, yeah, because they used to make you— even if you made a complaint, you just get ignored because you're that young. Okay.
[A 21:27]: So that is everything for Greif. Yes. So I'm now going to move on to Beech Avenue. So I'm going to ask the same question again. What was Beech Avenue? Was it a home? Was it a residential school? It was just—
[B 21:40]: it was like two houses knocked into one. Just a home. It was just like two normal houses and they knocked it through and they won us.
[A 21:48]: Okay. And can you remember how many floors were in this house? 2 floors. And where was your bedroom? Top floor. Okay. Did you have your own bedroom or shared? Own bedroom. Own bedroom.
[B 22:07]: I think there was about 10 people in all or something.
[A 22:10]: In the home? Yes. Okay. What about the toilets? You know, was there— were they shared? Were the showers shared? Well, they're shared toilets, yes. Shared toilets, okay.
[B 22:22]: There's a couple of them, there's a couple on the top, one on the bottom.
[A 22:28]: Okay, no problem. Okay. And what about the food here?
[B 22:46]: It was actually all right, but you can't really remember much of it. Yeah, you're still going to school, you're in there, so you're new to the school, you know what I mean?
[A 23:02]: What about, would you like eat dinner together or eat breakfast together? Yes, you used to do that. Okay.
[B 23:13]: That was actually, Beech Avenue was actually the best one.
[A 23:15]: It was the best one?
[B 23:17]: Yes.
[A 23:20]: Okay. What about hygiene-wise? Was there any toiletries provided?
[B 23:27]: I just cannot remember that, to be honest with you. I just cannot remember, too young. So I just actually liked the home, I thought it was quite good.
[A 23:35]: Yeah, no, that's absolutely fine. What about clothing? Did you go with the clothing that you had from home or were you provided new?
[B 23:42]: Covenants I came to home, right? Yeah. I can't actually remember getting any clues in there. I don't think I was in there that long either.
[A 23:51]: Let me have a little look and see. Yeah, Beach Avenue was about 2 months.
[B 23:57]: It wasn't that long. Okay. Because I left there and they put me on Newfield.
[A 24:02]: Yes, I've got Newfield. That's the next one, just for this one. What about contact with family? Was there still no contact?
[B 24:10]: No, no contact, no.
[A 24:11]: Okay, and what about the staff? What were they like?
[B 24:15]: Actually, it was a guy, a Mr Rankin, and his wife. They owned a fruit stall next to Bell Street. They were actually, him and his wife were actually buried inside.
[A 24:27]: Okay, okay, cool, got that. And what about the other children? Were they okay? Yes, I know someone in from Cherwell, so yes, they were actually all right. You know some of the names? Yeah, yes I do. Can you give me just a couple? It just really helps to solidify the statement is all. There was Elizabeth Campbell.
[B 24:50]: Yeah. Sharon McAllister. Yeah. That was two. And then my brother Kevin, he was in there too.
[A 24:58]: Your brother Kevin was in there too. Is he an older brother? Younger, okay. He's youngest. Youngest, okay, got that. Did anything happen here that you would now consider abuse, neglect, or harmful as an adult? No. No, okay. And I know the question is, what was different about this placement compared with the others? I know you said it was the best one. What made it the best one?
[B 25:28]: The staff are actually very nice. The husband— there was a husband and wife that owned the fruiters as well, but they ran that. So I don't know if you— I can't remember, but I knew Mr Rankin. He used to take us to the fruiters. And Mr— who, sorry? His name is Mr Rankin. I can't remember his first name. The fruiters in that, in Welshgate, were just along the way where I stayed in Paisley. So there's something called Paisley. On the fruiters, and he used to take the fruiters and that, and you just used to help yourself. I remember to see the shed and I just thought—
[A 26:00]: Okay, I'm glad that there was at least, you know, one place that was safe for you.
[B 26:04]: That was the only one, aye. Oh, bless you.
[A 26:08]: I'm going to move on now to Newfield. So I can see that you were there for about 6 months as well. Yes. What was Newfield in a sense of, was it a house?
[B 26:20]: It was not, it was units. There was like 4 or 5 different units because it was a residential home for boys and girls. It was a residential, okay, boys and girls, plus the school was inside.
[A 26:37]: Okay, and how many people were there to a unit? Can you remember it all?
[B 26:45]: That's okay. I'd say 6 plus, wasn't it?
[A 26:48]: Yeah. So we'll go with like just 6 or more to a unit, and you said there was about 4 or 5 units? Yes, there was.
[B 27:00]: They were named after islands: Campsie, South, Iona.
[A 27:06]: They were named after islands. And I've got you down as being in the Campsie unit, is that right? Yes, I was in Campsie and South. Campsie and South? No. Okay. Okay, and what about the units? What did they look like? You know, was there a kitchen, dining room?
[B 27:27]: There was a kitchen, dining room, yes. Couches. Just looked like—
[A 27:31]: the units kind of looked like a house, you know what I mean? Okay. What about your bedroom? Did you have your own bedroom or did you share? I had my own bedroom, yes. Own bedroom. And what about bathrooms?
[B 27:45]: Yes, there was shared bathrooms, yes, for the residents.
[A 27:49]: And what about showers? Was there shared showers? Eh, can't remember, but I know there was baths. I remember that back then. Were they shared baths, so kind of everyone would take it in turns to use the baths? Yes. Okay. What about routines? Was there any specific kind of bathing routine, you know, was it you have to bath in the morning and night, or? No, not really. No, no.
[B 28:10]: Okay, I think it was kind of your choice, if you know what I mean.
[A 28:15]: Yeah, okay. You didn't have a choice? Oh, you had a choice?
[B 28:20]: It was up to you, but nobody ever said to you, go for a shower in the bathroom every day, which I think you should have.
[A 28:26]: Yeah, okay. Um, what about the food?
[B 28:34]: I think it's actually all right, as I can remember, but I cannae remember that much, darling.
[A 28:38]: Yeah, again, it's just one of them.
[B 28:41]: Right.
[A 28:47]: And what about toiletries? Can you remember being provided shower gel, toothpaste, toothbrush? No, I cannae, no. Is that that you can't remember, you weren't given them? I cannae remember. Okay, no, that's okay. I just wanted to clarify that I didn't get that any mistaken. No, I can't remember.
[B 29:05]: Then I got to be about older. I know of it, but no, I can't remember that, no.
[A 29:09]: Okay, no problem at all. And what about contact with family? Was there still no contact?
[B 29:14]: Eh, I don't think anybody ever came to see me in the tube, no.
[A 29:18]: Okay. What about the staff? What were the staff like in this place? Half and half.
[B 29:23]: Half of them were alright, half of them were arseholes. Okay.
[A 29:27]: I don't know what I need to put. No, no, say what you need to say, honestly. There's no— You're all right?
[B 29:34]: Some of them are all right, some of them were just—
[A 29:36]: shouldn't have been there, if you know what I mean. What about the other children there? Eh, it's kind of—
[B 29:42]: some of them are all right, some of them aren't. Kinda, they've probably seen this, they've probably seen the same as me. He was all right, he wasn't.
[A 29:49]: Yeah, well, you're never going to get along with everyone. That's it, kinda.
[B 29:53]: You don't know them, so yeah, you go, ah, fuck you.
[A 29:57]: Yeah. What about any rules? Was there any rules that you can remember from here? No. What about any punishments?
[B 30:08]: I used to get locked in your room and battered and all that in there. I didn't like that place at all.
[A 30:13]: So they would take you to your room?
[B 30:16]: Some of the staff used to hit you and things like that and throw you in your room and things like that.
[A 30:23]: Okay. So I know you've just said that, but I'll ask the same question again. Did anything happen there that as an adult you now consider to be abuse, neglect, or harmful? Yes. And how would you label that?
[B 30:37]: Physical abuse, getting hot and bothered and clearing your room and locked in your room. I haven't done that. I just didn't like the place at all. I just couldn't stand it.
[A 30:49]: Okay.
[B 30:51]: And you've made a complaint, tell staff, as I said to you, you just get knocked. They just ignore you.
[A 31:01]: And who was responsible for the abuse, the physical abuse? Yeah, the staff. The staff. And was there any, you know, was it just a particular set of staff or was it kind of all of them?
[B 31:11]: No, just this kind of, as I said to you, some of them are alright, some of them on me. Yeah, you know, it's not in order. You probably notice that in all your claims you're dealing with someone. A lot of people, some of the staff they like, and some of them they're just no.
[A 31:25]: Yeah. So can you give me one clear example of a time when you were physically abused? What happened beforehand, what happened during, and what happened after?
[B 31:37]: But it's just, just, I can't even remember what happened before that. I remember getting hot grabbed and threw my room and things up.
[A 31:46]: So can you remember where it happened? You know, was it in a communal area?
[B 31:50]: It was in a— no, it wasn't in a communal area, it was in a private bit.
[A 31:54]: In a private what, sorry? Just in a private bit. In a private bit of the unit. And so what did the member of staff do?
[B 32:07]: They actually just grabbed me and And actually punched me and actually threw me on the bed, then locked the door.
[A 32:16]: Did he physically hurt you apart from grabbing you?
[B 32:20]: Yes, he actually whacked me. He actually punched me.
[A 32:27]: And where did that hit? At my face. Okay, and was there a mark after, I'm assuming? Yes, I suppose. And then he locked you in your room? Yes. And how long were you left for?
[B 32:43]: Yeah, a good few hours.
[A 32:47]: And can you remember what happened when you were let out of your room?
[B 32:51]: I was just like, my roommate, quite a nice staff actually, what happened to your face? I said he whacked me, and then all of a sudden, and get caught up a bit, I fail. That's what they used to say. Obviously, a young lady and they're adults, they've got to believe they're adults.
[A 33:09]: Yeah, that's what happens. Okay, now how often did this happen?
[B 33:20]: A couple of times.
[A 33:23]: But it wasn't a regular occurrence?
[B 33:26]: No, it's just Couple of times with certain staff, yes.
[A 33:29]: And did it ever change or become worse?
[B 33:33]: No, not really, no. Just kind of the same people all the time. They just used to hit me and grab me and throw me in the room. Never liked the place, never liked Newfield at all.
[A 33:44]: Okay. Okay. And what was the immediate effect from this? You know, was there still, was there any bedwetting, sleep problems?
[B 33:54]: You're bedwetting, you don't want to go to sleep and then this happens to you. You lie awake all night thinking you've got to clean the hickey and all that as well. Yeah. It's kind of one of the places I like to forget.
[A 34:10]: I just don't like that at all. Yeah, absolutely understandable. Just going to ask really quick, just like I asked with the old one, in Newfield, what were the staff like when you did wet the bed?
[B 34:23]: Yes, some, as I said, some of them used to change it, some of them didn't bother at all.
[A 34:27]: And the ones that didn't bother, was that left to you to deal with? Yes. Okay, and was that so, for example, you would have to change your own bedsheets or go for a quick bath, clean off? Have to go and do it yourself, yes. Okay, and some would help and some just wouldn't? Some of them were alright, some of them Okay, um, did the same thing happen to anyone else, or did you ever witness anything?
[B 35:02]: Yeah, a few people in here now. You've witnessed it? You've not seen it happening?
[A 35:11]: And would other people have seen it happening to you? Yes. Okay. Did you tell anyone what was happening?
[B 35:22]: Yes, I told other members of staff, but as I said to you, when you're that young, they don't believe you. Actually, they don't think I'm as bad as much as you do, you know.
[A 35:38]: And what was different about this care placement compared to the others? Just, just, I don't know what it was.
[B 35:45]: I just, I couldn't take that. I just didn't like it. I couldn't take the voice at all. I just couldn't make it. Some homes you mustn't go around, some homes you don't.
[A 35:55]: Yeah, absolutely. Okay, I'm now going to move on to Balrossie. So just for your knowledge, there is only 2 placements left, so we're going to do Balrossie now and then we'll do Kibble, and then that is everything for the in-depth of each placement, okay? Okay, would you like to take a break at all, or you're happy to continue?
[B 36:13]: No, Marie, I've got a can.
[A 36:15]: Perfect. What type of setting was Balrossie? Was it a residential school or a house?
[B 36:22]: A residential de-listed school. It was— there was what, 1, 2, 3— I think it was like 1, 2, 3, 5 houses. It's actually turned into flats now. It's in Kilmacomb, and Some of the flats are worth a fortune.
[A 36:40]: Yeah, and how long were you in there for? I believe that looks like a year and a half, 2 years maybe. Looks like you were there for about 1, 2— I'm trying to work out— 2 years minus 1 month, right?
[B 36:54]: About 23 months, that's it. Yes, yeah, I remember that because I ain't got no memorable losses because I remember talking to a couple of police officers and they said it was getting renovated on the flats.
[A 37:09]: Wow, okay.
[B 37:11]: And it was a lassie building, so they didn't understand that.
[A 37:14]: Yeah, so again, kind of like what with the rest, what was your daily life? So what was the actual accommodation like? Did you have your own bedroom? No, it was dormitories. Okay, and how many did you share with? 4. And were they 4 other males? Yeah. Yes, it was just boys. Yes. Okay, no problem. I just have to cheque just because sometimes it can be mixed. What about bathroom-wise?
[B 37:51]: It was just a 1-bed shared bathroom.
[A 37:53]: Yes. Was that just shared between the 4 of you in the dormitory, or was it shared between everyone?
[B 37:59]: There was 30 people in there. There was 30 of you? In the one floor, yes. It was shared between us all. Okay.
[A 38:08]: Which I didn't agree with that either. Yeah. Were there showers, baths?
[B 38:13]: There was just showers and urinals and sinks.
[A 38:17]: There wasn't any baths, no. Okay. What about any routines? Was there any specific routines that they kept you in?
[B 38:26]: No, not really. She used to tell you in the morning, \"I'm going to shower. If you want a shower, go out.\" Okay.
[A 38:32]: What about your school? Did you still do schoolwork? School was in Neeples. Okay, it was in there.
[B 38:38]: It was a boys' school, yes. You had to go to school.
[A 38:43]: Okay. What about the food? Can you remember anything about the food?
[B 38:47]: Food was actually quite good, actually. She used to take me, she used to get your dinner. You used to get your breakfast in your dormitory. Okay. And lunchtime there was a big canteen for everybody in the full home. And then at tea time you used to bring your dinner, and then at supper time you bring your dinner.
[A 39:11]: Okay. And were you given like a choice with the food? Was there options, or was it just kind of whatever was given you had to eat?
[B 39:19]: There was kind of breakfast options when you went into the big canteen on time, you'd get up to choice options.
[A 39:26]: Okay.
[B 39:27]: Nighttime and suppertime, suppertime used to get— they used to— that was a good thing about suppertime in Bullrocks. You used to go shopping with the staff. They used to take the boys shopping and you could pick which you liked, if you know what I mean.
[A 39:41]: Oh right, okay.
[B 39:43]: That was quite good. Yeah. Back then it was unheard of. So they used to— we used to go shopping then, but I think that was even just take you for an hour or two or something.
[A 39:55]: So you would go shopping with the staff for the food?
[B 39:58]: For supper time, just no for dinners and lunches, no, just late at night. Used to be yourself at about 7, 8 o'clock. They used to take you shopping, you pick what you wanted.
[A 40:10]: Nice, okay.
[B 40:12]: There was like 12 people in there, 12 or 16 around the dormitory, so you had to— they couldn't exactly get everybody a bit of activity, you know what I mean?
[A 40:22]: Yeah, understandable.
[B 40:24]: Back then, you're young, it was— when you're young boys, it was like hot dogs and burgers, chips. That was the main thing.
[A 40:32]: Yeah. Okay, and how was— what was the staff like in there? Was it half and half?
[B 40:45]: Some of them were alright, some of them weren't.
[A 40:47]: Yeah, just the same as before. Ah, yeah, it's kind of—
[B 40:51]: some of them are nice, very nice actually, some of them are, and some of them are just assholes, basically.
[A 40:58]: Yeah, fair enough.
[B 40:59]: Keep saying that about people, you know.
[A 41:03]: No, you're all right. I'd rather you were honest. What about the other children? Did you get along with them?
[B 41:10]: Eh, half and half. Some of them not. Some of them I didn't know. You've been in a dorm before. The 4Es used to stick together, if you know what I mean. Yeah. And then there's 4 and there's 4. You're stuck between the 4Es, if you know what I mean.
[A 41:26]: Yeah, so you kind of had no real choice but to try and get along.
[B 41:29]: Well, you kept together because it was actually just, it was just a joke, to be honest with you. I didn't understand it. So it was like 40 hours in a room, we go in, well, you tried to go in, but you didn't get a choice. You were in a room and they used to just, when you're in here, that's it. Yeah. And then there was their boys in another room you used to like, and then there were boys in another room you didn't like. So they could make it that way, it's not as if they could say like you didn't get in there. Yeah, absolutely. You'd love to chew it, chew your end, if you know what I mean.
[A 42:00]: Yes, of course. Were there any rules in Balrostie that you can remember? No, no. And what about any punishments? Ah, there was punishments.
[B 42:12]: I used to get locked in your room and a few of the guys in there that I still know who they are, they used to hit you and throw you about and lock you in your room and all that, didn't they? A lot of them in that Balrossie are just going to like them.
[A 42:25]: The worst thing about Balrossie was the teachers were the worst. Really? Okay, we'll get into that in a— I'm just— because I'm going to pop that into the other box in our note sheet, which is about the abuse. So I would ask, you know, did anything happen there that you would now consider abuse to be? Sexual, physical, emotional, or neglect? Which of those would you say happened in Balrossie?
[B 42:45]: Physical and neglect. Because there was a few of them that used to hit you and throw your boot and batter you and lock you in your room. And the teachers, some of the teachers that used to go, they were worse than the actual staff you dealt with when you were in your dorm. Yeah, you can actually handle that. Yeah, I can basically, you can actually handle your heat even though you have a really cold kidney. You know what I'm saying? Yeah. You'd love to bump into them outside.
[A 43:17]: Right, yes. Can you give me one clear example, so one clear time where this physical abuse and neglect happened?
[B 43:25]: Happened a few times in there. A few times?
[A 43:27]: Can you give me like one really key one that you'll always remember?
[B 43:32]: I was in the shower and I was refusing to go to school to get a shower and the guy just bounced my knee straight up the tiles in the shower. And actually just battered me and then told me get a shower and just walked up.
[A 43:45]: And was that a teacher or a staff member?
[B 43:48]: That was a staff member.
[A 43:49]: And did you say you hit your head off the tiles?
[B 43:52]: Yes, both my heels right off the tiles in the shower and told me get a shower on that. Then I was refusing to go to school and get a shower. I remember that, and I didn't actually know the guy's name.
[A 44:02]: So what was his name?
[B 44:05]: Derek. I can't remember his second name.
[A 44:07]: Derek. That's okay, it's good.
[B 44:09]: He bounced my head right off the tiles in the shower and told me I'd get a washing or that.
[A 44:16]: He told you you would get a lashing? A wash.
[B 44:19]: A wash. A lash.
[A 44:20]: A wash. Okay. Yes. And did he do anything else other than bounce your head off the shower tiles?
[B 44:28]: I just grabbed me before, told me that Yeah, I showed up, we were going to school.
[A 44:34]: Okay. Can I ask when this happened? Were you in the— was it in the shower room? Yes. And were you clothed?
[B 44:42]: Yeah, just my pyjama bottoms on. Okay. I remember it well.
[A 44:50]: It might sound silly, but for the, you know, the— not the truthfulness, but for the redress to really understand this, can you remember what, even anything about the pyjama bottoms? You know what colour they were? They were blue. Did they have any patterns? No, just blue. Okay, no problem. And what happened after that? You know, was the bruising— was there any marks?
[B 45:15]: Ah, there was bruising and fear and things like that. I just got a shower and get ready and went to school because I didn't know how to deal with the guy again because he was just— he was a moron, just evil.
[A 45:34]: Mm-hmm. Okay. How often would this happen? Was it, you know, was the abuse a daily thing, or, you know, every now and then a thing? Every now and then, yes. Every now and then, okay. And did it ever change or get worse?
[B 45:51]: It changed for the staff. It wasn't the same staff. It was different staff at times, aye. Okay. Okay. The only thing I liked about Bullrossie was the food. That was it.
[A 46:09]: Would you say the food was better than any other care setting?
[B 46:13]: Eh, no. Okay. Because I've not got to the last one yet.
[A 46:19]: Okay, go on then. I can't wait to hear about this full English breakfast.
[B 46:24]: That was one of them. Kemble was the best one.
[A 46:27]: Was it?
[B 46:28]: Even though people say, even though a lot of people have bad things to say about it.
[A 46:33]: Okay, so what immediate effects did you experience while in Balrossie? So, you know, again, pain, injury, fear, shame, sleep problems, bedwetting? Yes, all. All of it?
[B 46:44]: I couldn't wait to get out. I just hated the place.
[A 46:48]: And what about And with, am I on Balrossie? Yes, Balrossie. What about with Balrossie with the bedwetting?
[B 46:55]: Yes, I used to do that quite a lot, yes.
[A 46:57]: And what would happen in this institute for that? You know, were the staff helpful? Were they not?
[B 47:02]: No, you had to do it yourself because it was a dormitory. That's what dormitories were like. You had to change all your own beds and things like that.
[A 47:11]: Was there ever any comfort from staff?
[B 47:13]: You know, \"Oh, it's okay.\" No, yeah, some of them were alright, as I said to you. Yeah, some of them are nice and some of them— you see, you probably notice that yourself with people when you do interviews. People probably tell you some of the staff are brand new, some of them are mummin'. You'll probably notice that a lot.
[A 47:27]: Yeah, and it's always the bad ones that people remember the names of, never the good ones. Well, I say good ones, I say good ones, but you know, I remember a lot of the names of the good ones that I like. Can you give me some of the names that you remember?
[B 47:44]: I can remember last names, I can't remember first names.
[A 47:46]: First names is perfectly fine.
[B 47:48]: One of the good ones when I was in Bulrushy was a guy called Jimmy McWilliams. Okay, he stayed in Johnstone. He was a very nice man because he ended up coming to Kibble. Okay, another guy called Thomas Shorty, he was, he was a mate in Bulrushy. He was brand new, he came to Kibble as well. He came to He ended up in my night shift in Kibble as well. Oh God. You end up remembering half of them and then you go, ah, that's her second name, you kind of remember.
[A 48:21]: Yeah, what about, apart from Derek, can you remember any of the other bad staff members' names?
[B 48:27]: Yes, there was Charles Horne. He was a teacher. Yes, Charles Horne. Yep. And Thomas McCallum, he was, they were the head, they were two of the head teachers in the place. They were They were famous for hitting people in Bullrossie. I remember the two of them well. I don't know if they're still alive or not, but they were two— Thomas McCallum and Cheryl Thorne. Cheryl Thorne was the headteacher in the school. Thomas McCallum was the headman.
[A 48:57]: And they were the ones who were quite well known for hitting people? Yes. Did they ever hit you? Yes.
[B 49:07]: They were two main man in Cabell, Bull Roche. You probably hear the names quite a lot if you're dealing with people from Bull Roche.
[A 49:15]: We do see a lot of names constantly popping up, yeah.
[B 49:19]: If you're dealing with people from Bull Roche, they were two main mans.
[A 49:24]: Yeah. Did you ever tell anyone what was happening in this one?
[B 49:29]: Yes, but they're the head teachers and things like that, so you're not going to believe them. Used to tell your kids, you used to tell your staff, you used to get ding dong, ding dong. Yeah, just to get knocked, because they were the head teachers. They were the teachers in Morrosey, they were the worst. Apart from that guy, I can't remember his second name. I know he's staying in Wrentham next to me just now, but I can't remember. Okay.
[A 50:01]: So now let's move on to Kibble, shall we? So I have— is there anything else you want to say about Balrossie? No. No? Okay.
[B 50:10]: I'm glad it's shut. Yeah. So we just go through the other 3.
[A 50:18]: Okay, so let's move on to Kibble. So I have you being down in Kibble from 1997 to 1998? Yes. What was Kibble? Was it a residential school? Was it a house?
[B 50:35]: Boys' school, yes, residential.
[A 50:44]: Okay. And again, what was it like? Did you have your own room? Yes, I had my own room in Kibble, yes. Own room, okay. Was it a big house that you stayed in?
[B 50:56]: It is flat units, it was like dormitory units, 4 separate units of us in Kibble.
[A 51:05]: Okay, 4 separate units. What about routines, was there any particular routines there that you can really remember?
[B 51:11]: Yes, you had to be getting a minute to try to get on the showers.
[A 51:15]: Sorry, could you say that again for me? I'm just getting a bathroom. Oh, no problem.
[B 51:22]: I had a wee bit of tea and a couple of Weetabix. Couple of Weetabix, that's all. You had to get up in the morning, you got to shovel and all that and things like that.
[A 51:29]: Was there a specific time you had to wake up there?
[B 51:32]: I guess you had to go to school because the school was in the place.
[A 51:36]: So what time would you wake up if you can remember?
[B 51:39]: Eh, half 7, quarter to 8 roughly.
[A 51:42]: Yeah, okay. So I had to be at school for 9.
[B 51:45]: Then you had your breakfast and you had to get a shovel and things like that.
[A 51:54]: Okay, did you have a school uniform? Just your own clothing. Own clothing, okay. And were you ever provided any clothing?
[B 52:02]: Yes, you used to get a bus ticket. Yeah, yeah, pretty cool. Like a grant? I used to get a grant in there. Yeah. I can't remember the names. I know the names, but I can't remember what they're called. They used to take you shopping and that.
[A 52:20]: Were you allowed to buy kind of with that grant whatever clothing that you wanted, or was there kind of rules surrounding it?
[B 52:26]: No, you could buy as long as it wasn't football clothes. You could buy what you wanted if you wanted.
[A 52:36]: Okay. What about the food in this one? Could be nice, yes. Yeah, were you given choice?
[B 52:45]: Yes, very good choice.
[A 52:52]: Okay, did you eat meals together? Yes.
[B 52:58]: Where? Okay.
[A 53:08]: Um, what about the schoolwork there? Was the school okay? Yeah, yes, it was quite fine.
[B 53:14]: It was only a class and things like that. It was actually all right.
[A 53:17]: Okay. And any contact with family?
[B 53:22]: Yeah, I think sometimes my mom phoned, but she used to phone and she was drunk, and I used to tell the staff, don't answer her. But no, I don't think— did anybody ever come see me in Liverpool? I don't think they did. I never really had much contact with family, and I used to go and see my gran and that, and my other gran, when I was in Kibble. Used to go for day visits, and just used to— Kibble was just along from my house at the time. Okay. Still there, fair enough.
[A 53:49]: Yeah. What about the staff? Was it just, again, half and half?
[B 53:54]: Yes, it's half and half, but most of them are actually alright now.
[A 54:00]: Okay, what about the other children?
[B 54:03]: Kinda, you like some of them, you don't like some of them.
[A 54:11]: Okay, and was there any rules?
[B 54:19]: Eh, no, not really. There used to kinda, there was a few that I asked could you bring her in, but nah, used to, had certain rules but not many, no. And what about any punishment?
[A 54:30]: No, that's kind of—
[B 54:31]: actually, kibble was actually all right, even though you've probably heard a lot about it. I actually liked it.
[A 54:36]: Well, people had different experiences, you know. There's always going to be that people might say that, um, they had the best time in Ballarat, but it wasn't for you. It was just, you know, it's just all different, isn't it?
[B 54:50]: I think that I actually wanted once Last time Paisley and Kibble was always known as a place that people didn't like to go. I actually liked it.
[A 54:58]: Yeah, so there was no punishments, but was there anything that happened that you would now as an adult consider to be abuse, neglect, or harmful in a form of sexual, physical, emotional, or neglect? No. No, okay.
[B 55:14]: I knew a lot of the staff in Kibble as well.
[A 55:16]: You didn't like any of the staff?
[B 55:18]: I said I knew a few of them, right?
[A 55:20]: Oh, you knew a few of them?
[B 55:22]: Yes, it was just kind of— Paisley's not that big, you know what I mean?
[A 55:25]: Yes, he said it was Timmy Williams and Thomas Shetty.
[B 55:30]: Right, Thomas Shetty, he was an expert. I knew a few of the staff when I'm in the cab, I met a few of the staff and I still speak to a few of the staff when I'm out and about, having a pint and things like that.
[A 55:39]: Yeah, okay, do you know what, maybe that's helpful.
[B 55:44]: I know a few of the staff in trouble with time-based limiter. I speak to them regularly because they're nice and they speak to me.
[A 55:51]: So yeah, you can't have been a bad kid then, can you?
[B 55:55]: No, actually, years ago a lot of people had bad things to say about the company. When you first get told that you can sit there, you go, ah no, not the kettle. Yeah. And you come back, you get in there and you go, ah, it's not that bad.
[A 56:06]: Yeah. Was it a secure unit?
[B 56:13]: No, it wasn't then. It's new.
[A 56:15]: It's kind of mixed. Ah, okay, okay.
[B 56:18]: It used to be just boys, but now they've got lassies in it, and it's a secure unit now. I mean, it's kind of one of the richest homes in Scotland, I think.
[A 56:30]: Yeah, okay, I get what you mean. Was the bedwetting still happening in Kibble?
[B 56:37]: I mean, you bet they're not much, because you've got You felt safer in there, if you know what I mean.
[A 56:43]: And if you did wet the bed, what would happen?
[B 56:46]: They just tended to say, well, actually, some of the staff are alright, and you said to them and all. The staff are actually alright, a lot of the staff in there.
[A 56:57]: Okay. Did you have any problems sleeping in Kibble, or were you okay? It was alright.
[B 57:04]: The first couple of nights, you go, ah, no, it's kind of, because you're in a strange place, but after that, no, it was alright. As I said, yes, that was probably the best place I've been.
[A 57:16]: Yeah, and I would ask, you know, did you try and tell anyone or get any help, but it doesn't sound like you needed to.
[B 57:26]: Oh, Kibble was actually pretty, pretty good advice already.
[A 57:31]: In a few words, can you describe Kibble to me, like how you felt there? I felt safe. Yeah.
[B 57:38]: And that was the first time in a long time I felt safe when I was in a kibble, because it wasn't exactly the way people made it out to be. A lot of people made kibble look bad years ago. Yeah. But it wasn't. But as you were saying, everybody's got their own experience.
[A 57:54]: Well, there is a lot of kibbles as well. They've got stuff everywhere. So the Glasgow one might have been really awful, and then the Paisley one wasn't too too bad, you know what I mean?
[B 58:03]: Oh, when I was in the home zone, they only had the people. Oh really? Right, Kibble's opened up.
[A 58:10]: Look at hostels, they'll get Glasgow and stuff, haven't they?
[B 58:15]: This point, they'll get Shields and St. Mungo Football Club and all that as well. Yeah, so I never had all that, never had all that when I was in there.
[A 58:24]: Not too bad then. Is there anything else you'd like me to add down for Kibble? No, Kibble was okay.
[B 58:31]: I know it's a bad thing to say something, I'm not claiming compensation, but Kibble was— there's no point lying— Kibble was actually nice.
[A 58:39]: Yeah, that's fine.
[B 58:40]: I actually liked it.
[A 58:42]: Just because you liked one of your five doesn't mean the rest were great. You're allowed to have— and I'm quite glad that you would have had that last one being that kind of a safer place. It must have been such a relief being in there.
[B 58:54]: It was, it was actually, I was quite happy being in there. It was actually, it made me feel safe getting there.
[A 59:01]: Well, that's all that we would want for you, to feel safe, so I'm quite glad. And I'm the one who's doing your claim and telling you it's okay to have had a safe place, okay? That was it. Yeah, so I'm just going to quickly, before I move on, is there anything else that you would like to add for grief that you might have remembered?
[B 59:19]: No. I was too young to remember anything.
[A 59:21]: What about Beech Avenue?
[B 59:24]: Eh, no.
[A 59:26]: Newfield? Nah, I hated the place. Yeah, and Balrossie?
[B 59:33]: Hated that as well.
[A 59:34]: Okay, so what I'm going to do now is I'm moving on to the next section, and this is about all of the care settings overall, not just one or two. Okay, it's all of them. So across all of the placements, what were the names of the main people responsible for your abuse? The names? Yeah, so I'll just go back through really quick actually, because you gave me most of the names, didn't you? So I'll just— I'll go in and I'll copy and paste them through because I don't feel like we need to re-go through them.
[B 60:07]: Ah, there was 3 main ones.
[A 60:10]: Yes, so I've got Derek, Charles and Thomas? Yes. Okay, are you happy for them to be the only names that we put on, or is there anyone else who you would like to be named? No, that's it. Okay, I also want you to be aware that none of these people will be aware that you've said their names, okay?
[B 60:28]: It's just gonna be—
[A 60:29]: yeah, well, fair enough. Some people panic and they don't want it, but it's fine. No, you're not, absolutely. Were other children affected, and did you witness abuse or harm to anyone else?
[B 60:45]: Yes, I witnessed abuse to a few people I was in homes with. I think a lot of people did.
[A 60:51]: I think that happens.
[B 60:52]: I think you've probably heard that a lot. You witness a lot in your own homes, especially when you're young, because even if you're that young, you don't get believed. I don't care what anybody says, you don't get believed.
[A 61:02]: Yeah, I think that's how they brought out this redress because of Yeah, definitely. And is there any children who you witnessed or witnessed you being abused whose names that you can remember at all? No. Okay, no worries at all, don't worry. Why do you believe that the local authority should have been aware of what was happening?
[B 61:25]: They should have been aware. I think a few of the homes I was in, like Barossie and Newfield, I think the local authority was aware of it. But they couldn't approve it. So I know Balrossie was actually under investigation, I know Newfield not, but I don't think they could in the grave. I don't think, you know, local authorities, like, they can't approve things they don't deal with.
[A 61:47]: Yeah. Were complaints ever discouraged, ignored, or punished? Nope. And were you ever moved, threatened, or disbelieved because of these complaints?
[B 62:10]: Threatened? Aye.
[A 62:11]: And what were you threatened with?
[B 62:13]: Well, the staff threatened you to leave, but they kind of threatened to be near disciplinarian.
[A 62:21]: Okay. Have you ever reported the abuse to police, an inquiry, a professional, or any authority?
[B 62:29]: Reported it to a couple of the staff, but you only believe. Never reported to police because that was a staff responsibility, reported police back then.
[A 62:36]: Okay. Why did you move between the different placements, and were the reasons ever explained to you?
[B 62:44]: No, they weren't never explained. They just kept moving me, which I didn't like because it's just— we get moved about too much. It shouldn't have happened. Obviously you're not going to have a settled life if you keep moving. Yeah.
[A 63:08]: Did you ever run away, refuse to return, or ask to be moved?
[B 63:14]: That'll be quite a few times, yes.
[A 63:20]: And what would happen when you ran away?
[B 63:23]: I ran away and tried to run away from Bellrossie and ended up, me and 5 other boys running away from Bellrossie in my pyjamas and actually got to Kirkmaccormick, Port Glasgow and got on a train and actually came to Belkisley, Port Glasgow, in the train in my pyjamas.
[A 63:40]: So you ran away from Bellrossie in your pyjamas? Yes, me and 5 other boys. Hopped on a train? Yes, to Glasgow.
[B 63:51]: That'll be in the police report, because it was— everybody used to talk, there was 5 of us, me and 5 others. We left Kilmacon, Kilmacon, Port Glasgow's about 68 miles to Kilmacon, and they end up leaving Bullrosey because they didn't like it and end up getting on a train at Port Glasgow, Port Glasgow to Ferguson, and went to my auntie's in Ferguson.
[A 64:16]: Were the police the ones that caught you and returned you?
[B 64:19]: Yeah, police picked us up and took us back to Bullrosey, yes. There should have been a police report.
[A 64:25]: There probably is. I'll have to double-check that one.
[B 64:27]: It's got to be because they were in my pyjamas and hoosecoat.
[A 64:32]: Why did you run away?
[B 64:33]: Just didn't like the place. Just didn't like it. We ended up leaving it and then we got returned to the place at about 5 in the morning or something like that.
[A 64:43]: And what happened when you were returned?
[B 64:45]: No, I just totally go to my bed and then they get me to get up 2 hours later for school.
[A 64:50]: Right, okay.
[B 64:51]: I remember that, it was just one of the things that you think about it now, you say that was quite funny, that.
[A 64:59]: I shouldn't laugh, but I think it's the thought of 5 kids in their pyjamas getting on a train, nobody asking any questions.
[B 65:08]: Nah, they just let us on the train, that's it.
[A 65:10]: I think that's the part that got me a little bit because I think the first thing I'd do is, why are you in your dramas?
[B 65:17]: Well, that main ticket wasn't written to Morris. The train got wrecked, the cart they were in, and they got off at St James's next to Ferguson and walked all the way to Mantis' house, and then Mantis grasped at us and pulled the poles, and we got picked up. There's got to be enough police support because they picked up my pyjamas, no? There's got to be there somewhere.
[A 65:43]: Yeah, there should be. What age did you leave the care system?
[B 65:49]: 16 and a half, 17, roughly.
[A 65:54]: Okay, and what were your circumstances after? So where did you go once you were released from care?
[B 66:00]: I went to my gran's for 2 months and then I didn't like that and I got my own house. So I've stayed myself since I was— before I was 17. I've maintained since then. No support after I left. There was no support? No, I think you should have been supported when you left here.
[A 66:20]: I would have to agree, especially when you're—
[B 66:23]: I was about 16 or so. Yeah. And you think there'd be support there for you. Nah, there wasn't any support, just basically when you're that age, get to fuck and just that's you. No, there's a lot of support now in your wee care.
[A 66:38]: Yeah, so I'm now going to move on to the next section, which is all about the impact on your whole experience. So it is going to be, you know, how the combined experience has affected you. So how did the experience affect you at the time in a way of such as your safety, your trust, your confidence, your sleep, behaviour, education, relationships, or your ability to speak up?
[B 67:04]: That's kind of, that's them all. It sticks really in your brain. It's kind of mentally, you know, it's always in your brain. You just sit and think about it. That's why I drink as much, because you just can't even no think about it when you were young. Yeah, it's kind of just one of the things you wish you could forget, but you can't.
[A 67:34]: Yeah, I've got that.
[B 67:36]: It's mainly mentally now, because you're older, it just sticks with you constantly.
[A 67:42]: Yeah, so that is actually the next question. So how has it affected your mental health? Things such as anxiety, depression, trauma symptoms, panic, flashbacks, nightmares, self-harm, or suicidal thoughts?
[B 67:55]: Yes, flashbacks and nightmares and things like. Yes, that's kind of— that's funny, the main things that people don't understand about it. That's kind of— you do get flashbacks, you get memories, you get mental health problems, things like. It sticks to you constantly.
[A 68:13]: Have you got any mental health problems, Patrick? No, none. Non-diagnosed? Just alcohol. Just alcohol, okay.
[B 68:21]: Like, came back, that's a pinkle.
[A 68:25]: And would you classify yourself as alcohol dependent or an alcoholic? Alcohol dependent. Alcohol dependent, okay. I get medication off the doctor for it. Okay, no problem.
[B 68:37]: For my stomach, because I've damaged my stomach leaning into the drink over the years.
[A 68:42]: Was there ever any substance abuse? No, I've never took drugs.
[B 68:48]: Okay, never even thought of it. I don't even think I've ever smoked a joint, to be honest with you.
[A 68:55]: Fair enough, that's the best way, isn't it?
[B 68:58]: I know, that's kind of— yeah, when I stayed in Birkdale Park, it was kind of a bad area back in the '90s for drugs and hanging about, but I never even took a necky, mind.
[A 69:13]: Um, what about any self-harm or suicidal thoughts?
[B 69:18]: I've had suicidal thoughts, aye, but I've never self-harmed, no. Okay.
[A 69:26]: Okay. Do you take any medication for any kind of sleep problems? I've got—
[B 69:33]: I take sleeping tablets, but that's far. Causing my sciatica in my back and my leg. I get sleepless nights a lot. Okay.
[A 69:42]: How has your experience in care affected any relationships?
[B 69:48]: I don't really have relationships, no. I've not got much friends either because I don't really trust much. I'm kind of a loner, and that's kind of— that affected me being in homes because you don't know who to trust.
[A 70:02]: Yeah.
[B 70:04]: I think I've got one close pal and that's about it. And at my age, at 44, you think you're for funnels.
[A 70:11]: Yeah. What about intimacy? Has it ever affected— has your experience ever affected your ability to be intimate with someone?
[B 70:18]: Not kind of. I've not really been intimate with many people, to be honest with you, kind of. Okay. I've had a couple of relationships, but I don't really tell them that much, you know what I mean? I think that you keep it all to yourself. It does affect you because some of the women you go out with you don't really tell us nothing, you don't say nothing. So sometimes you're better off just keeping things to yourself. Yeah. You don't tell anybody about your physical abuse and all that, I've never really done it, no.
[A 70:48]: Yeah. What about your— obviously you said that you can't really trust people. Would you say that trust is one of the biggest things it has affected? Yes. Yeah. And what about any isolation? Do you ever find yourself isolating yourself?
[B 71:03]: Yes, I kind of— I don't really do much. I'm kind of a hussy person. I'm kind of— I'm not a socializer. Okay. I'd rather sit in the house with 10 cans and don't speak to people. And that's part of the reason.
[A 71:21]: Yeah. And what about your confidence?
[B 71:25]: Confidence is low at times. It's not great, my confidence, but as you know, your confidence, sometimes it's good, sometimes it's bad.
[A 71:34]: Yeah, it can always flip, can't it? It's up and down. Aye. Yeah, okay. Is there anything else you'd like to say about the effect it's had on relationships, any friendships, anything like that?
[B 71:47]: It's just isolation, basically. Cause it is. It's just a joke. Actually, I know it's a bad thing to say, I think care homes should be shut. Well, back in the day. I don't know what they're like now, right enough, but I've heard a lot of good things about care homes these days.
[A 72:05]: Well, you kind of question why now. Right. How has your overall experience affected your education, your work, your opportunities, finances, housing, or day-to-day stability?
[B 72:20]: It's kinda affected them all because I kinda don't work and things like that.
[A 72:24]: You don't work?
[B 72:25]: I'm on disability, aye. Okay. It affects your confidence actually. It's kinda sticks in your head and I've tried working a couple of times and then things just come into your head and you end up going, \"Ah, I can't do bother with this, I just wind me head.\" Sometimes you depress yourself there thinking about it. Yeah. And then there are times you're all right, if you know what I mean. It's kind of—
[A 72:49]: No, I understand.
[B 72:51]: I'd love company, to be honest with you. I've had a couple of relationships and sometimes the woman go out and you don't look happy, and then at times you look happy. It's just— I think it's— I don't know what it is. It's just 50/50.
[A 73:02]: I think it just comes and goes. Yeah, yeah.
[B 73:04]: It's always there.
[A 73:05]: It's not going away, I don't think. Mr Patrick, is there anything that triggers you? Any places, smells, authority figures, institutions, or situations that you would avoid because it triggers you?
[B 73:18]: Well, I don't really get much, so I think I don't really know that answer to that. I can't really answer that one.
[A 73:22]: Yeah, no, that's okay. You don't have to.
[B 73:25]: I don't like being in private places like councils and institutions and things like that. I don't like that. I don't even like going to my doctor's because there's a lot of people about. These are my doctor's phones, mate, because I think I told them I don't like coming to surgeries.
[A 73:44]: So would you say that you avoid contact?
[B 73:47]: I avoid contact with people, yes. I think that's in my heart, mate.
[A 73:54]: And do you avoid contact with people because of what you went through or because of the aftermath?
[B 73:59]: Could have went away through and after myself. Yeah, I think that even my pal says to me, you need to start getting out now. And you don't, you don't tell people anything that happens to you. So yeah, I'm quite happy you've been on. That's all you do.
[A 74:14]: Okay, what impact has this experience had on your life overall?
[B 74:21]: I've not got a life basically. To be honest with you, I've not really got a life. My life is basically a loner, been in the house myself and kind of keep myself to myself.
[A 74:34]: Yeah.
[B 74:35]: Everybody else has got a life, they go out and socialise, things like that, but you don't want me. I don't know what it is, I don't know. I was kind of hoping it would go away, but no, it's not.
[A 74:46]: What if, so how do you, what do you think would have been different about your life had you not have been in care?
[B 74:54]: I don't know, I think maybe if I was in care, I would have had a career or had a family or had a normal life, but no, I've not got any of that. I might not, through the care settings I'm on. Yeah. I've not got a family, I've not got a career, I've not got anything like that. I think if I was in care, this You sit and think to yourself, I might have had a life. No, these days, no, you've not got a life. Yeah.
[A 75:27]: Have you ever received any counselling, therapy, mental health, addiction, GP, hospital, or professional support? No. Okay.
[B 75:37]: As I said, you don't tell people, you keep it to yourself. It's another thing that a lot of people don't get out of the kingdom. Sorry, you talk to your lawyer, I think. Yeah, they've got to keep themselves private and confidential.
[A 75:50]: Yeah, there's nothing— there's no judgement about it. People, you tell who you want to tell, and if you don't want to tell anyone, you don't need to. Nobody's— there's no force in you to tell anyone, do you know what I mean? You don't need to. I know it's your business.
[B 76:04]: I don't tell anybody anything, and that's why I'd love to have been able to speak to people now, but now you can Well, I appreciate your bravery speaking to me about it.
[A 76:16]: It helps and it means a lot that you've trusted me with it. Have you ever been diagnosed with any relevant health conditions or taken any medication? I take medication just now. Yeah, what medication is that? Amitriptyline. And is that your sleeping tablets?
[B 76:39]: No, that's sleeping tablets to help your mouth.
[A 76:42]: Okay. Any other medications, or is it just the amitriptyline and the sleeping tablets?
[B 76:47]: Quite a few. Some of Aston. Okay. And then there's Cocodamol.
[A 76:59]: Yeah. I used to take that.
[B 77:07]: And my Loxican.
[A 77:14]: Okay, I'll just leave them in there for now. I'm sure we'll have on your GP records all of your medicines. Yeah. Are you receiving support now? No. No. Okay. Is there any sibling, relative, friend, partner, or professional who you would like to provide a supporting statement for your claim?
[B 77:40]: No, I don't. I've not told anybody. I've not said to anybody about it.
[A 77:44]: Yeah, okay.
[B 77:45]: I spoke to the advice, they kinda said if you've not spoke to anybody, first thing I'll ask is kinda especially your boss.
[A 77:54]: Yeah, so I'm going to ask you the last couple of questions now, so we are close to the end. So why are you applying to the Scottish Redress Scheme, and what would you like to come from telling your storey to the Scottish Government about what you went through?
[B 78:08]: I'd like them to deal with what happened back in the past and actually accept responsibility for no doing enough to help young people in care. Never really done nothing to help people in care homes back in the day. I think there should have been something there, but they didn't do that here at the care homes in Baroda, did they?
[A 78:34]: Yeah. And what would you like to come from, like, telling your storey? Like, where— what do you want people to know from telling your storey?
[B 78:43]: I want them to know what happened back in the day, and I don't want people just to ignore what happened back in the day, because a lot of people just ignore it. Go, 'It happened back in the day, but it's the past.' It's not the past. It's not the past for people that suffered it.
[A 78:55]: Yeah, absolutely.
[B 78:56]: It's actually— it's in the future. It's still in their heads, and it's still in— I know a few people in homes that have been homes that committed suicide through all this and all that. Yeah, that's actually— I don't understand why people say, 'Oh, that was years ago, just ignore it,' and all that. It's just— it's not something you can ignore.
[A 79:12]: Yeah.
[B 79:15]: It's there on some people's memories, that's what it is. Yeah.
[A 79:26]: And what would acknowledgement mean to you? So what would the Scottish government acknowledging what you went through mean to you?
[B 79:32]: It'd mean a lot if you get an apology off them and admitted that the care homes back in the day, when they should have been, it shouldn't have been happening. There should have been rules, there should have been people checking up in care homes they should have been hanged down the tear holes back in the day. I'm glad it should have happened back in the day.
[A 79:49]: Yeah, see, they should have been monitored more closely.
[B 79:53]: I just want the Scottish government to take responsibility, but I think when I'm bringing out the red vest map, they're taking some kind of responsibility, but they're not taking it all. They're just saying, we'll give you compensation, that's it. Yeah, and it's and we'll get an apology. I don't think that's enough. I actually think they should have done something back then. It's just politicians and governments, they just— they don't care about the public. They never have.
[A 80:25]: Yeah. Is there anything else that you would like Redress Scotland to understand about what happened or the harm that you lived with?
[B 80:43]: I'd like them to understand what happened, completely. I hope it doesn't happen to other people. It's running behind me, it's mentally invasive, it just stays with you, it just doesn't go away. I think that's why they brought Redress up, because the Scottish government knew it was wrong and they brought that up. I brought that to you people for conversation.
[A 81:02]: I don't think conversation's enough. No, it's nowhere near justice.
[B 81:08]: I don't think you've got to obey the conversation. I mean, that's just— it might make your life a wee bit happier and make you better and that, but it's not going to bring back your youth and your young and maybe your future and that.
[A 81:20]: Your future's basically fucked, if you know what I mean. Yeah, I don't think they understand that.
[B 81:27]: I think they're just saying we'll give you compensation, that's it. We'll give you an apology, that's you. That's it, belty, that's you. I don't think that's enough, man. No, I think it should have been dealt with years ago. I think it was 2000, was it 2017? Yeah, they did this scheme, that should have been years before that. Absolutely. And dealt with before that.
[A 81:54]: Is there anything important that we haven't covered today? No, I think we've covered quite a lot. Yeah, is there any—
[B 82:01]: I've spoken for much of years.
[A 82:04]: Well, do you know what, I'm glad that you were able to do so with me. It's just, it's me, I just make people feel really comfortable. Is there any wording that you would like to have handled carefully? No. No, okay. How are you feeling?
[B 82:18]: I could see a lot of phone numbers, but I just couldn't.
[A 82:21]: You should not. Tell them you've changed your mind.
[B 82:25]: I'm not really a hater. I don't like swearing much. I'm not a big swearer.
[A 82:30]: No, only when necessary, eh? I know, Celtic's playing tonight. You've just signed that Alex Oxlade-Chamberlain, haven't you?
[B 82:42]: He's been there for the last year. He's been there over a year now.
[A 82:45]: I thought it was only a couple of months. That's how far behind I am.
[B 82:49]: He signed last— when did he sign? I don't know, just now? August? Oh, was it? Oh God. He signed in January. Ah. A year's deal. A year's deal. They just give him a new year's contract.
[A 83:04]: Was it? Yeah, you won the last cup, didn't you?
[B 83:08]: I won the last one, won the weekend off.
[A 83:10]: You're doing pretty well for the start of this season. Not so much. That's a good point. No, I like the football. I try and keep up with a bit of it.
[B 83:23]: My favourite player years ago when I was young was Alan Shearer. I liked him. I'm from Newcastle. I loved Shearer. Shearer was brilliant. He played with Chris Sutton at Blackburn. He was— Yeah, he did.
[A 83:36]: Chris Sutton played for Celtic, sure. Yeah, Shearer was good. I liked them, Shola Myobi. He was good. He was good, yeah.
[B 83:46]: One of the best players with Newcastle I've seen ever was Faustino Asprilla. Yes, yeah. Him and Genoa were brilliant. Yeah, yeah.
[A 83:56]: I mean, I think they were— we have had some good teams, but this, this, I think this season is going to be a struggle. I know, that's why I'm a bit gutted. I'm not clutching on straws to this season, I'll tell you that.
[B 84:11]: Sold Tonali, sold Guevara, sold Isaac last year, sold Gobert to Barcelona. I know, sold about 300+ million pounds worth of players.
[A 84:21]: Yeah, and haven't even bought anyone proper yet. I know. I've bought someone actually, bought someone from Benfica.
[B 84:28]: Ah, a right-back. Yeah. The guys that own Newcastle are richer than Man City.
[A 84:34]: Can't spend it though, can we? I know. It's all this financial fair play, but it's not fair, is it?
[B 84:40]: Well, if we just sell a few of our players, I think we'd be able to spend that.
[A 84:44]: Oh, you'd like to think so, wouldn't you? But apparently not. So we'll see how this season goes. It might be that I ring you in a few months to tell you Redress's decision and we're relegated already. Oh, God. Patrick, how are you feeling after discussing all of this?
[B 85:00]: Aye, aye, I think it'll go.
[A 85:04]: Yeah, and do you feel safe to be ending the call with me? Yes, aye, it's better. Couldn't wait to speak to you. I'm glad. Is there someone you can contact for support if you need any support?
[B 85:18]: I've got a good pal, he's back in Mother Russia, he comes in quite a lot.
[A 85:22]: Oh, that's good, I'm glad. So I'm now going to quickly explain the next steps to you just so that you have a rough idea. So after this call, I'm going to go away and I'm going to neaten up because I've taken it down as notes. I'm going to write it into a full statement. Once that's done, it'll be emailed over to you, so you'll get your statement and you'll get a payment authority letter, and it's just so you can read through it, make sure you're happy with it. You'll sign the statement and the payment authority letter, and that'll get sent back to us. We'll then send it off to Redress, and you'll have to do an identification verification So it's literally a 20-second WhatsApp video call where our head solicitor and my manager joins the call with you, and you'll hold your ID up to your face and they'll say yep, and then it's done. Okay, it's really, really quick, it's in like 20 seconds and then it's done. Okay, we don't really hang about with it. No problem. Are you happy with how the next steps have been explained? Yes. Perfect. Well, that is your witness statement complete, Patrick. So I will, like I said, go away, write this up, and I will contact you when it is ready for you to read through and sign, okay?
[B 86:35]: That's brilliant, thanks, you're welcome.
[A 86:36]: Alright, thank you very much for your time and thank you for trusting me to open up to me, okay? No problem, enjoy your day. You enjoy the rest of your day too, Patrick. I'll speak to you soon. Thank you, bye-bye. Bye., `formatted_transcript` = [A 00:02]: Hi there, can I speak to Patrick Bishop? Hi Patrick, it's Leah calling from MMA Legal to do your witness statement. Is now still a good time for you?
[B 00:11]: Yes, it was.
[A 00:12]: Perfect. Before I start, I do just have to let you know that call is recorded for training and monitoring purposes, and for data protection, could you confirm your date of birth and your postcode for me please?
[B 00:25]: 10th of August 1993, postcode PSD1NH.
[A 00:28]: Amazing, thank you very much. So just before I get into the actual witness statement itself, I'm just going to ask you a couple of questions just so I know that we can still continue. Let me just get them up. Have you previously made any civil claim, criminal injuries claim, redress application, complaint, police report, inquiry statement, or claim to another scheme about any abuse received in care?
[B 00:55]: No.
[A 00:56]: No. Have you ever received any payment, apology, settlement, or decision? No. No. Okay, no worries at all. And are you comfortable and happy to continue today?
[B 01:14]: Yes, that's all.
[A 01:16]: Yeah. Do you need anyone with you or any other adjustments?
[B 01:21]: No, actually, no. I just like doing things myself.
[A 01:24]: Okay, fair enough. Do you understand that the purpose of the statement is to be sent to redress and agree that it can be used for your redress application and any supporting evidence?
[B 01:35]: Yes, I know that.
[A 01:36]: Perfect. I've created a bit of a chronology of care, so a bit of a timeline of your care settings. I would like to go through that with you first just to ensure that I'm not missing any, okay? Okay, so in 1992 I have Griff Children's Home.
[B 01:57]: Great, that's good.
[A 01:58]: Greif, sorry, that's my, that's my bad. I've got Greif Children's Home. I'm not very good at the pronunciation part. And then in 1994 I've got a Beach Avenue.
[B 02:11]: Beach Avenue was before Greif.
[A 02:14]: Before Greif, yes. Okay, um, you just bear with me. Okay, so from the care records that we've received, it only states that Greif was the first one. So are you saying that there was Beech before Greif?
[B 02:54]: No, I just can't remember, but I'm sure Beech Avenue was before Greif. But my granny died when she died, 1991, '92, so it might be right then. Okay, that's what I meant to hear.
[A 03:12]: Um, I mean, the, the records that we have do show— so it was Grieve Children's Home in 1992.
[B 03:20]: Yes.
[A 03:21]: And then returned back to your mother.
[B 03:25]: Yes.
[A 03:25]: And then back into care in April 1994, and that was into Beech Avenue.
[B 03:32]: Right. Yes, that might be right. Yes.
[A 03:34]: Okay, no problem. And I've then got, after Beach Avenue, I've got Newfield Resource Centre.
[B 03:41]: Yes, that's right.
[A 03:42]: Yes, in the Campsie unit.
[B 03:45]: Yes, that's Campsie. And so if I was in— that's in Johnstone.
[A 03:51]: Yes, I've then got Balrossie.
[B 03:54]: Yes, that's Balrossie Boys' Home, but end up— they call it Rossie Home now because it's shut.
[A 04:01]: Yes, I've then got Kibble.
[B 04:03]: Yes, that's it. I've been great. I've just messed up.
[A 04:06]: No, that's okay, don't worry. I just wanted to clarify before we continued. I would hate for us to get halfway down and then, uh, missing something.
[B 04:14]: I think quite a few, so like 5 or something.
[A 04:18]: It looks like 1, 2— yeah, it looks like 5. And then after Kibble, you were released, uh, to relatives or friends?
[B 04:29]: Yes, I stayed with my gran for a couple of months and then I got my own house.
[A 04:32]: Okay, perfect. Well, if that's all correct, then let's crack on.
[B 04:36]: Okay.
[A 04:38]: I know you'll have to excuse any of my pronunciations. I'm not the best at this.
[B 04:43]: Some things I can't pronounce.
[A 04:47]: It's that most of it is like the towns and the city names.
[B 04:51]: I'm like One of them's in Culmacolm, one of them's in Johnstone, one of them's in Bridgerweir, one of them's in Paisley, and one of them's in Hunterhall, that's in Paisley.
[A 05:02]: Yeah, well, I spent the first couple of months doing this job calling Renfrewshire, Roofrenshire. I think there was a few times I said North Ayrshire was North Asia, so, you know, we've got there now though. Okay, so I just want to let you know that you are in complete control of this meeting. You can take a break, skip a question, or ask me to reword anything. Please note that some questions can be upsetting because they do concern your care in time and its impact, okay?
[B 05:39]: Yes, I know.
[A 05:40]: So where did you grow up and who did you live with before you went into care?
[B 05:45]: I lived with my mum before I moved here. I lived with my gran, and eventually she died. I was always with my mum on and off, and then I was with my gran on and off. I was kind of, I wasn't really in an actual setting, if you know what I mean.
[A 06:02]: Yeah, just a house or a flat?
[B 06:04]: Yeah, they were flats, aye.
[A 06:06]: Flats, yeah.
[B 06:08]: Yes.
[A 06:08]: And did you have your own bedroom?
[B 06:11]: No.
[A 06:12]: Shared?
[B 06:13]: Yes.
[A 06:14]: Okay. What was the food like at home? You know, just, was it nice home-cooked meals?
[B 06:19]: No, it's kinda just my mom and that. My mom was an alcoholic, all that, so never had anything like that. So there was like sex, so no, there's nothing to eat.
[A 06:30]: Okay. And you've got— did you say this, there were 6 of you, so there was 5 siblings?
[B 06:35]: Yes, 5.
[A 06:36]: And can I ask how many brothers and how many sisters?
[B 06:40]: There's 3 brothers, 3 sisters, and me, so 7.
[A 06:46]: Okay, and there was 7 of you all together?
[B 06:50]: Yes, and we stayed in the apartment.
[A 06:53]: Okay, and who did you share the bedroom with?
[B 06:56]: Me and my brothers and I.
[A 06:59]: Okay, are you the youngest or the middle? Middle. Middle. Okay, what about school? Did you still go to school before you went into care?
[B 07:15]: I was in primary school, I was in St. Fergus, but I was hardly there. Didn't go well, no. So it was basically your mum's fate on that one, just basically. My mum was an alcoholic, mum was always in and out of jail.
[A 07:29]: Okay, that was that your father. All right, if I do go silent at any moment, it is just so I can type up these notes, okay?
[B 07:40]: That's fine.
[A 07:41]: Uh, no problem.
[B 07:43]: I didn't get high school, didn't I?
[A 07:46]: You didn't go into high school?
[B 07:48]: No, I didn't get high school.
[A 07:50]: Okay. Um, how did you come to enter into the care system?
[B 07:59]: My gran died when I was— she died when I was 10, and my mum was— she was an alcoholic. And I think my mum ended up putting us into care because my gran died, but ended up— I was kind of— I wasn't good at school, so I was going to a boys' home anyway, but me and my brother were in a care with her, so Right, okay.
[A 08:23]: So it was your mum who made the decision. Were you ever told why you were put into care?
[B 08:27]: My mum always came down. She was an alcoholic, so basically put into care because of that, because she never did any visiting much. I always stayed with my aunt and gran, and she was always throwing us out and things like that.
[A 08:37]: Right, so you weren't told, but you kind of knew?
[B 08:40]: Yes, aye. Okay. We were told the day we walked in that we were going into care.
[A 08:44]: Okay. So I know you've got 6 siblings, obviously, besides yourself, so you've got 3 brothers and 3 sisters, and you're the middle child. Were you separated from any of them in care?
[B 08:55]: Yes.
[A 08:56]: How many?
[B 08:57]: From all—
[A 08:58]: —from all of them?
[B 09:00]: Yes, me and my brother Kevin here, we were not eh— be charmed if there was another one that I was separated to but it wasn't the case. We were 10 or something.
[A 09:14]: Okay. And did you say how old were you when you first entered care? Did you say about 10? Kind of taking it over, yes, sorry. Yeah, and how did you feel at the time of first entering care? You know, what were your first thoughts, if you can remember anything?
[B 09:30]: I don't know actually how I felt, because I was quite young, you know what I mean? So sometimes when you're young, you don't tend to think about it. You kind of must feel like brothers and sisters and things like that, but you never really—
[A 09:41]: You never really thought about how you felt?
[B 09:44]: Nah, it's kind of when you're that young, you don't really think about it. No, I'm just so sad because my gran died, and if she didn't die, I don't think I'd be around here, to be honest with you.
[A 10:00]: Oh, bless. Were you very close with your gran?
[B 10:04]: I was very close to her. She was kind of— she was always there when she had cancer, so she passed away. So kind of, that was That's from my wee staffies cottoning up.
[A 10:17]: Bless you. Is there anything important about your childhood health, any learning needs, any vulnerability that should be recorded for redress?
[B 10:27]: No, I had ADHD when I was young.
[A 10:32]: Okay, I'll jot that down. Okay, so I'm now going to move on to the next section, and what I'm going to do in this section is I'm going to ask you a multitude of questions but for each care setting one by one, okay? Yes. So I know that there'll be some things that pop up where you're like, oh, that happened in that one as well, but I need to make sure I keep it chronological for when it gets sent to redress, okay? Okay. Perfect. So I'm going to start with Gryfe Children's Home. So from records, I can see that you entered there on the 12th of February 1992. Can I ask what kind of setting it was? So was it a house? Was it like a There was two houses, so there was two houses, different houses. Two houses. And which one were you in? Was there any name? Did it look—
[B 11:21]: No, just, just both of them are called the Grange. There was two different ones. There was a big house and then there was a wee one next to it, a wee cottage.
[A 11:29]: Okay. And which one were you in? The big house?
[B 11:31]: Yes.
[A 11:33]: Okay. And how many floors was it, can you remember? There's only 2 floors.
[B 11:43]: It's quite a long, quite long at the back. I think it's still there, I'm not sure.
[A 11:52]: Potentially. Some of them haven't really shut down, some of them have kind of kept the building but changed what it's used for.
[B 11:58]: I know Paul Rossi shut down, so that's why I got moved, because it's coming under LSD building, so they moved us up.
[A 12:03]: Right, yeah. So what was the ordinary daily life like in Greif?
[B 12:12]: It was kind of, because you're young, it was kind of, I don't know, it was kind of, there wasn't any real set and rigid rules, so you just had to exist there and adapt.
[A 12:20]: Yeah, so what about the actual, so did you have your own bedroom here?
[B 12:25]: In Greif? I don't know, I can't remember. Okay, that's okay. Kinda maybe, I think, but I can't remember the Greif that much because I was that young.
[A 12:33]: That's okay, I'll just— we'll take down what we can remember, and that's absolutely fine. What about toiletries? Can you remember if you were provided with shower gel, toothpaste?
[B 12:45]: No, I don't remember. Don't remember.
[A 12:47]: What about the food? Was the food okay?
[B 12:50]: I don't actually remember what I ate.
[A 12:51]: That's okay, I'm just literally going to list off some things, and if you can't remember, just say no, okay? Okay. What about school? Did you still go to school while in this setting?
[B 13:02]: Yes, when I was in the group, I was still going to Mr Patrick Bishop's for a couple of months.
[A 13:08]: Okay. What about clothing? Did you get provided any clothes there?
[B 13:14]: I don't actually. I can't remember.
[A 13:17]: Sorry about that. That's all right, don't worry. What about contact with family? Did you still see your mum? No. And was that your decision, her decision, or?
[B 13:29]: It was probably her because she was an alcoholic, you know. Okay. I just, you know, that young, I can't even remember anything about that one.
[A 13:36]: Well, I can't remember what I had for breakfast yesterday, so it's all right.
[B 13:40]: And I can.
[A 13:46]: Okay, what about the staff? What were the staff like?
[B 13:51]: Some of them were all right and some of them were just not all right. You always get that in homes. There's always a mixture, there's always ones that's alright, there's always ones that's not alright.
[A 14:00]: Okay, always just a bit of a mixture of, you know, there's always going to be one or two.
[B 14:04]: Mixture, mixture. Mixture of nice people and mixture of assholes, basically. Fair enough.
[A 14:11]: What about the kids, the other children there, were they alright with you? Did you get along?
[B 14:16]: I can't remember, Mr Patrick Bishop. I can't remember any of them. I think I was only in there for a bit. I think it was the last few months I was in there.
[A 14:23]: I think from what I could see Actually, let me just have a little look.
[B 14:28]: Maybe a bit over 6 months, maybe even more than that.
[A 14:30]: From February until August. Oh, well, no, it's a couple of months.
[B 14:35]: Yeah, a couple of months.
[A 14:36]: Yeah. What about any rules? Were there any particular strict rules that you can remember? No, I can't remember that. Any punishments?
[B 14:46]: Ah, there was punishments. You were thrown in your room and locked in your room and things like that.
[A 14:48]: You would be thrown in your room and locked in? Yes, I— okay, that's what they used to—
[B 14:55]: that's— that happened in quite a lot of homes when I was young. You used to get locked in your rooms and all that, and you were bad and all that.
[A 15:00]: I have heard that from a couple of people, to be fair.
[B 15:04]: It's quite a lot of the bastards used to hit you and all that.
[A 15:07]: Did they hit you in Greif? No. No? Okay. Um, did anything happen in Greif that you would now as an adult consider to be abuse, neglect, or harmful?
[B 15:19]: Just get locked in a room, things like that. I think that's ample. Okay. And grabbed and threw about.
[A 15:26]: That's probably the same as physical abuse, I'd say. Yeah, absolutely. How did it make you feel? You know, like at the time, like when you were being locked in your room, how would you feel?
[B 15:39]: You feel bad when they do that because you normally used to be locked up. It's like imprisonment. Especially when you're that lucky, you're only 10 years old, you go, ah, what's going on?
[A 15:48]: Yeah, absolutely. Um, was it all of the staff that were involved, only a particular few?
[B 15:55]: There's only a couple. It's certainly— I've noticed that, and I noticed that in the buy homes, isn't it? You always get ones that are brand new, you always get ones that are just arseholes, and you always get ones that shouldn't have been at home because you've been in jail.
[A 16:09]: Yeah, okay. Can you give me one clear example of this occurrence? So where and when did it occur? You know, what happened before?
[B 16:33]: Just give a You were told to do something, you never done it, and you used to be grabbed and threw in your room and all that, and strangled.
[A 16:40]: And what kind of thing would you do for that to be the punishment? I just can't remember that, to be honest. That's okay, that's okay.
[B 16:49]: Too young, you know, a 10-year-old, you know.
[A 16:50]: Yeah, yeah, of course. Did it happen often? Was it quite a regular occurrence?
[B 16:55]: Yes, it was often. Hang on, Grace, I'm just gonna spanner the hands. They just, I don't think they were trained right to start with to actually deal with people. The young ones are just, I think they just, we'll just put them in the group.
[A 17:08]: Yes, and what about, did it ever become worse or change or was it kind of just the same thing over and over? Same thing over and over.
[B 17:17]: You always knew when you turned the page or turned around you were getting locked in a room.
[A 17:22]: What about when you were locked in your room, were you still, were you given any food or water?
[B 17:29]: No, they used to open the door but they're not bringing your dinner.
[A 17:33]: Would you have to eat your dinner in the room or were you allowed to go and eat with everyone else? They used to bring up dinner.
[B 17:39]: There wasn't a toilet in the room either, to be honest with you.
[A 17:42]: Okay.
[B 17:45]: I remember that much.
[A 17:46]: Yeah, so I know it sounds a bit— I know it can be a bit hard to talk about, but with there being no toilet, would you have an accident while you were in there?
[B 17:56]: Aye, just no choice. You either piss yourself or you shake yourself or you push the toilet or something. Yeah. There's no choice when you're locked in a room. It's just, it happened quite a lot back in the day.
[A 18:07]: Would you ask to go to the toilet or were you not able to?
[B 18:10]: It's extremely hard to go. You just get knocked. It's just getting older.
[A 18:14]: Okay. Okay, what immediate effects came from this kind of experience? Was there any pain or injury, any fear, shame, sleep problems, bedwetting, any running away? Yes, that was all.
[B 18:35]: That was all the same. I used to wet your bed, used to run away, used to get fear. Something— that's how you used to run away, because you were feared. Yeah. Probably. You'll have heard that a lot, actually, and been involved in care, you probably— that's where a lot of people run away because they've been wet in the bed.
[A 18:52]: Yeah. And I'm sorry to ask, but would you wet the bed in Greif? Yes. Yeah. And what would happen if you wet the bed? Were you given any, you know, any comfort? Were you given any—? No.
[B 19:04]: Certain staff were alright, certain ones weren't.
[A 19:09]: So would they, like, say, change your sheets?
[B 19:11]: Yes, some of them are all right. So you'll probably hear about a lot. Some of them are already in certain homes. Some of them— it happens in other homes. You always meet nice people and then you meet assholes.
[A 19:20]: Yeah, happens absolutely everywhere. I mean, it's just—
[B 19:23]: you never really— you never got home, you met all nice people.
[A 19:27]: Never happens. You never get a full night's sleep.
[B 19:30]: Right. Okay. I don't know, sometimes you wish for it, but it wasn't gonna happen, so you just had to go. That's when you're 10-year-old, I mean.
[A 19:43]: So yeah, absolutely, absolutely. Um, did this happen to anyone else, or did you ever— did anyone else ever witness this happening to you, you know, being locked in that room?
[B 19:55]: No, I just do what I say. People, I mean, there's people who probably witnessed it happening to me and all, but yeah, you're a lot young, you can't remember, but it did happen to other people. Used to happen to a lot of people in there.
[A 20:10]: Yeah, of course.
[B 20:13]: That was one of the worst ones.
[A 20:15]: Fife was the worst one? One of them, aye. Okay. And when you say you would be kind of, you know, grabbed or thrown into your room, was there ever any bruises, any handprints?
[B 20:32]: Yes, I was always bruised when they grabbed me and hit me and things like that. It always happened. Okay. You're 10, you're up there, back that long, you can remember certain things but you can't remember it all.
[A 20:44]: Yeah, of course. And did you ever tell anyone or try and get any help because of that?
[B 20:49]: Yeah, I used to tell the night staff and all that, but when you're that young, you don't think they'll believe you when you've been in a home. They just shy me about or just ignore you. Yeah, even the nice ones, they used to say, right, I may borrow and just walk away and things like that. So, okay, you end up going like this, you end up seeing the hank of their arseholes. Yeah, yeah, because they used to make you— even if you made a complaint, you just get ignored because you're that young. Okay.
[A 21:27]: So that is everything for Greif. Yes. So I'm now going to move on to Beech Avenue. So I'm going to ask the same question again. What was Beech Avenue? Was it a home? Was it a residential school? It was just—
[B 21:40]: it was like two houses knocked into one. Just a home. It was just like two normal houses and they knocked it through and they won us.
[A 21:48]: Okay. And can you remember how many floors were in this house? 2 floors. And where was your bedroom? Top floor. Okay. Did you have your own bedroom or shared? Own bedroom. Own bedroom.
[B 22:07]: I think there was about 10 people in all or something.
[A 22:10]: In the home? Yes. Okay. What about the toilets? You know, was there— were they shared? Were the showers shared? Well, they're shared toilets, yes. Shared toilets, okay.
[B 22:22]: There's a couple of them, there's a couple on the top, one on the bottom.
[A 22:28]: Okay, no problem. Okay. And what about the food here?
[B 22:46]: It was actually all right, but you can't really remember much of it. Yeah, you're still going to school, you're in there, so you're new to the school, you know what I mean?
[A 23:02]: What about, would you like eat dinner together or eat breakfast together? Yes, you used to do that. Okay.
[B 23:13]: That was actually, Beech Avenue was actually the best one.
[A 23:15]: It was the best one?
[B 23:17]: Yes.
[A 23:20]: Okay. What about hygiene-wise? Was there any toiletries provided?
[B 23:27]: I just cannot remember that, to be honest with you. I just cannot remember, too young. So I just actually liked the home, I thought it was quite good.
[A 23:35]: Yeah, no, that's absolutely fine. What about clothing? Did you go with the clothing that you had from home or were you provided new?
[B 23:42]: Covenants I came to home, right? Yeah. I can't actually remember getting any clues in there. I don't think I was in there that long either.
[A 23:51]: Let me have a little look and see. Yeah, Beach Avenue was about 2 months.
[B 23:57]: It wasn't that long. Okay. Because I left there and they put me on Newfield.
[A 24:02]: Yes, I've got Newfield. That's the next one, just for this one. What about contact with family? Was there still no contact?
[B 24:10]: No, no contact, no.
[A 24:11]: Okay, and what about the staff? What were they like?
[B 24:15]: Actually, it was a guy, a Mr Rankin, and his wife. They owned a fruit stall next to Bell Street. They were actually, him and his wife were actually buried inside.
[A 24:27]: Okay, okay, cool, got that. And what about the other children? Were they okay? Yes, I know someone in from Cherwell, so yes, they were actually all right. You know some of the names? Yeah, yes I do. Can you give me just a couple? It just really helps to solidify the statement is all. There was Elizabeth Campbell.
[B 24:50]: Yeah. Sharon McAllister. Yeah. That was two. And then my brother Kevin, he was in there too.
[A 24:58]: Your brother Kevin was in there too. Is he an older brother? Younger, okay. He's youngest. Youngest, okay, got that. Did anything happen here that you would now consider abuse, neglect, or harmful as an adult? No. No, okay. And I know the question is, what was different about this placement compared with the others? I know you said it was the best one. What made it the best one?
[B 25:28]: The staff are actually very nice. The husband— there was a husband and wife that owned the fruiters as well, but they ran that. So I don't know if you— I can't remember, but I knew Mr Rankin. He used to take us to the fruiters. And Mr— who, sorry? His name is Mr Rankin. I can't remember his first name. The fruiters in that, in Welshgate, were just along the way where I stayed in Paisley. So there's something called Paisley. On the fruiters, and he used to take the fruiters and that, and you just used to help yourself. I remember to see the shed and I just thought—
[A 26:00]: Okay, I'm glad that there was at least, you know, one place that was safe for you.
[B 26:04]: That was the only one, aye. Oh, bless you.
[A 26:08]: I'm going to move on now to Newfield. So I can see that you were there for about 6 months as well. Yes. What was Newfield in a sense of, was it a house?
[B 26:20]: It was not, it was units. There was like 4 or 5 different units because it was a residential home for boys and girls. It was a residential, okay, boys and girls, plus the school was inside.
[A 26:37]: Okay, and how many people were there to a unit? Can you remember it all?
[B 26:45]: That's okay. I'd say 6 plus, wasn't it?
[A 26:48]: Yeah. So we'll go with like just 6 or more to a unit, and you said there was about 4 or 5 units? Yes, there was.
[B 27:00]: They were named after islands: Campsie, South, Iona.
[A 27:06]: They were named after islands. And I've got you down as being in the Campsie unit, is that right? Yes, I was in Campsie and South. Campsie and South? No. Okay. Okay, and what about the units? What did they look like? You know, was there a kitchen, dining room?
[B 27:27]: There was a kitchen, dining room, yes. Couches. Just looked like—
[A 27:31]: the units kind of looked like a house, you know what I mean? Okay. What about your bedroom? Did you have your own bedroom or did you share? I had my own bedroom, yes. Own bedroom. And what about bathrooms?
[B 27:45]: Yes, there was shared bathrooms, yes, for the residents.
[A 27:49]: And what about showers? Was there shared showers? Eh, can't remember, but I know there was baths. I remember that back then. Were they shared baths, so kind of everyone would take it in turns to use the baths? Yes. Okay. What about routines? Was there any specific kind of bathing routine, you know, was it you have to bath in the morning and night, or? No, not really. No, no.
[B 28:10]: Okay, I think it was kind of your choice, if you know what I mean.
[A 28:15]: Yeah, okay. You didn't have a choice? Oh, you had a choice?
[B 28:20]: It was up to you, but nobody ever said to you, go for a shower in the bathroom every day, which I think you should have.
[A 28:26]: Yeah, okay. Um, what about the food?
[B 28:34]: I think it's actually all right, as I can remember, but I cannae remember that much, darling.
[A 28:38]: Yeah, again, it's just one of them.
[B 28:41]: Right.
[A 28:47]: And what about toiletries? Can you remember being provided shower gel, toothpaste, toothbrush? No, I cannae, no. Is that that you can't remember, you weren't given them? I cannae remember. Okay, no, that's okay. I just wanted to clarify that I didn't get that any mistaken. No, I can't remember.
[B 29:05]: Then I got to be about older. I know of it, but no, I can't remember that, no.
[A 29:09]: Okay, no problem at all. And what about contact with family? Was there still no contact?
[B 29:14]: Eh, I don't think anybody ever came to see me in the tube, no.
[A 29:18]: Okay. What about the staff? What were the staff like in this place? Half and half.
[B 29:23]: Half of them were alright, half of them were arseholes. Okay.
[A 29:27]: I don't know what I need to put. No, no, say what you need to say, honestly. There's no— You're all right?
[B 29:34]: Some of them are all right, some of them were just—
[A 29:36]: shouldn't have been there, if you know what I mean. What about the other children there? Eh, it's kind of—
[B 29:42]: some of them are all right, some of them aren't. Kinda, they've probably seen this, they've probably seen the same as me. He was all right, he wasn't.
[A 29:49]: Yeah, well, you're never going to get along with everyone. That's it, kinda.
[B 29:53]: You don't know them, so yeah, you go, ah, fuck you.
[A 29:57]: Yeah. What about any rules? Was there any rules that you can remember from here? No. What about any punishments?
[B 30:08]: I used to get locked in your room and battered and all that in there. I didn't like that place at all.
[A 30:13]: So they would take you to your room?
[B 30:16]: Some of the staff used to hit you and things like that and throw you in your room and things like that.
[A 30:23]: Okay. So I know you've just said that, but I'll ask the same question again. Did anything happen there that as an adult you now consider to be abuse, neglect, or harmful? Yes. And how would you label that?
[B 30:37]: Physical abuse, getting hot and bothered and clearing your room and locked in your room. I haven't done that. I just didn't like the place at all. I just couldn't stand it.
[A 30:49]: Okay.
[B 30:51]: And you've made a complaint, tell staff, as I said to you, you just get knocked. They just ignore you.
[A 31:01]: And who was responsible for the abuse, the physical abuse? Yeah, the staff. The staff. And was there any, you know, was it just a particular set of staff or was it kind of all of them?
[B 31:11]: No, just this kind of, as I said to you, some of them are alright, some of them on me. Yeah, you know, it's not in order. You probably notice that in all your claims you're dealing with someone. A lot of people, some of the staff they like, and some of them they're just no.
[A 31:25]: Yeah. So can you give me one clear example of a time when you were physically abused? What happened beforehand, what happened during, and what happened after?
[B 31:37]: But it's just, just, I can't even remember what happened before that. I remember getting hot grabbed and threw my room and things up.
[A 31:46]: So can you remember where it happened? You know, was it in a communal area?
[B 31:50]: It was in a— no, it wasn't in a communal area, it was in a private bit.
[A 31:54]: In a private what, sorry? Just in a private bit. In a private bit of the unit. And so what did the member of staff do?
[B 32:07]: They actually just grabbed me and And actually punched me and actually threw me on the bed, then locked the door.
[A 32:16]: Did he physically hurt you apart from grabbing you?
[B 32:20]: Yes, he actually whacked me. He actually punched me.
[A 32:27]: And where did that hit? At my face. Okay, and was there a mark after, I'm assuming? Yes, I suppose. And then he locked you in your room? Yes. And how long were you left for?
[B 32:43]: Yeah, a good few hours.
[A 32:47]: And can you remember what happened when you were let out of your room?
[B 32:51]: I was just like, my roommate, quite a nice staff actually, what happened to your face? I said he whacked me, and then all of a sudden, and get caught up a bit, I fail. That's what they used to say. Obviously, a young lady and they're adults, they've got to believe they're adults.
[A 33:09]: Yeah, that's what happens. Okay, now how often did this happen?
[B 33:20]: A couple of times.
[A 33:23]: But it wasn't a regular occurrence?
[B 33:26]: No, it's just Couple of times with certain staff, yes.
[A 33:29]: And did it ever change or become worse?
[B 33:33]: No, not really, no. Just kind of the same people all the time. They just used to hit me and grab me and throw me in the room. Never liked the place, never liked Newfield at all.
[A 33:44]: Okay. Okay. And what was the immediate effect from this? You know, was there still, was there any bedwetting, sleep problems?
[B 33:54]: You're bedwetting, you don't want to go to sleep and then this happens to you. You lie awake all night thinking you've got to clean the hickey and all that as well. Yeah. It's kind of one of the places I like to forget.
[A 34:10]: I just don't like that at all. Yeah, absolutely understandable. Just going to ask really quick, just like I asked with the old one, in Newfield, what were the staff like when you did wet the bed?
[B 34:23]: Yes, some, as I said, some of them used to change it, some of them didn't bother at all.
[A 34:27]: And the ones that didn't bother, was that left to you to deal with? Yes. Okay, and was that so, for example, you would have to change your own bedsheets or go for a quick bath, clean off? Have to go and do it yourself, yes. Okay, and some would help and some just wouldn't? Some of them were alright, some of them Okay, um, did the same thing happen to anyone else, or did you ever witness anything?
[B 35:02]: Yeah, a few people in here now. You've witnessed it? You've not seen it happening?
[A 35:11]: And would other people have seen it happening to you? Yes. Okay. Did you tell anyone what was happening?
[B 35:22]: Yes, I told other members of staff, but as I said to you, when you're that young, they don't believe you. Actually, they don't think I'm as bad as much as you do, you know.
[A 35:38]: And what was different about this care placement compared to the others? Just, just, I don't know what it was.
[B 35:45]: I just, I couldn't take that. I just didn't like it. I couldn't take the voice at all. I just couldn't make it. Some homes you mustn't go around, some homes you don't.
[A 35:55]: Yeah, absolutely. Okay, I'm now going to move on to Balrossie. So just for your knowledge, there is only 2 placements left, so we're going to do Balrossie now and then we'll do Kibble, and then that is everything for the in-depth of each placement, okay? Okay, would you like to take a break at all, or you're happy to continue?
[B 36:13]: No, Marie, I've got a can.
[A 36:15]: Perfect. What type of setting was Balrossie? Was it a residential school or a house?
[B 36:22]: A residential de-listed school. It was— there was what, 1, 2, 3— I think it was like 1, 2, 3, 5 houses. It's actually turned into flats now. It's in Kilmacomb, and Some of the flats are worth a fortune.
[A 36:40]: Yeah, and how long were you in there for? I believe that looks like a year and a half, 2 years maybe. Looks like you were there for about 1, 2— I'm trying to work out— 2 years minus 1 month, right?
[B 36:54]: About 23 months, that's it. Yes, yeah, I remember that because I ain't got no memorable losses because I remember talking to a couple of police officers and they said it was getting renovated on the flats.
[A 37:09]: Wow, okay.
[B 37:11]: And it was a lassie building, so they didn't understand that.
[A 37:14]: Yeah, so again, kind of like what with the rest, what was your daily life? So what was the actual accommodation like? Did you have your own bedroom? No, it was dormitories. Okay, and how many did you share with? 4. And were they 4 other males? Yeah. Yes, it was just boys. Yes. Okay, no problem. I just have to cheque just because sometimes it can be mixed. What about bathroom-wise?
[B 37:51]: It was just a 1-bed shared bathroom.
[A 37:53]: Yes. Was that just shared between the 4 of you in the dormitory, or was it shared between everyone?
[B 37:59]: There was 30 people in there. There was 30 of you? In the one floor, yes. It was shared between us all. Okay.
[A 38:08]: Which I didn't agree with that either. Yeah. Were there showers, baths?
[B 38:13]: There was just showers and urinals and sinks.
[A 38:17]: There wasn't any baths, no. Okay. What about any routines? Was there any specific routines that they kept you in?
[B 38:26]: No, not really. She used to tell you in the morning, \"I'm going to shower. If you want a shower, go out.\" Okay.
[A 38:32]: What about your school? Did you still do schoolwork? School was in Neeples. Okay, it was in there.
[B 38:38]: It was a boys' school, yes. You had to go to school.
[A 38:43]: Okay. What about the food? Can you remember anything about the food?
[B 38:47]: Food was actually quite good, actually. She used to take me, she used to get your dinner. You used to get your breakfast in your dormitory. Okay. And lunchtime there was a big canteen for everybody in the full home. And then at tea time you used to bring your dinner, and then at supper time you bring your dinner.
[A 39:11]: Okay. And were you given like a choice with the food? Was there options, or was it just kind of whatever was given you had to eat?
[B 39:19]: There was kind of breakfast options when you went into the big canteen on time, you'd get up to choice options.
[A 39:26]: Okay.
[B 39:27]: Nighttime and suppertime, suppertime used to get— they used to— that was a good thing about suppertime in Bullrocks. You used to go shopping with the staff. They used to take the boys shopping and you could pick which you liked, if you know what I mean.
[A 39:41]: Oh right, okay.
[B 39:43]: That was quite good. Yeah. Back then it was unheard of. So they used to— we used to go shopping then, but I think that was even just take you for an hour or two or something.
[A 39:55]: So you would go shopping with the staff for the food?
[B 39:58]: For supper time, just no for dinners and lunches, no, just late at night. Used to be yourself at about 7, 8 o'clock. They used to take you shopping, you pick what you wanted.
[A 40:10]: Nice, okay.
[B 40:12]: There was like 12 people in there, 12 or 16 around the dormitory, so you had to— they couldn't exactly get everybody a bit of activity, you know what I mean?
[A 40:22]: Yeah, understandable.
[B 40:24]: Back then, you're young, it was— when you're young boys, it was like hot dogs and burgers, chips. That was the main thing.
[A 40:32]: Yeah. Okay, and how was— what was the staff like in there? Was it half and half?
[B 40:45]: Some of them were alright, some of them weren't.
[A 40:47]: Yeah, just the same as before. Ah, yeah, it's kind of—
[B 40:51]: some of them are nice, very nice actually, some of them are, and some of them are just assholes, basically.
[A 40:58]: Yeah, fair enough.
[B 40:59]: Keep saying that about people, you know.
[A 41:03]: No, you're all right. I'd rather you were honest. What about the other children? Did you get along with them?
[B 41:10]: Eh, half and half. Some of them not. Some of them I didn't know. You've been in a dorm before. The 4Es used to stick together, if you know what I mean. Yeah. And then there's 4 and there's 4. You're stuck between the 4Es, if you know what I mean.
[A 41:26]: Yeah, so you kind of had no real choice but to try and get along.
[B 41:29]: Well, you kept together because it was actually just, it was just a joke, to be honest with you. I didn't understand it. So it was like 40 hours in a room, we go in, well, you tried to go in, but you didn't get a choice. You were in a room and they used to just, when you're in here, that's it. Yeah. And then there was their boys in another room you used to like, and then there were boys in another room you didn't like. So they could make it that way, it's not as if they could say like you didn't get in there. Yeah, absolutely. You'd love to chew it, chew your end, if you know what I mean.
[A 42:00]: Yes, of course. Were there any rules in Balrostie that you can remember? No, no. And what about any punishments? Ah, there was punishments.
[B 42:12]: I used to get locked in your room and a few of the guys in there that I still know who they are, they used to hit you and throw you about and lock you in your room and all that, didn't they? A lot of them in that Balrossie are just going to like them.
[A 42:25]: The worst thing about Balrossie was the teachers were the worst. Really? Okay, we'll get into that in a— I'm just— because I'm going to pop that into the other box in our note sheet, which is about the abuse. So I would ask, you know, did anything happen there that you would now consider abuse to be? Sexual, physical, emotional, or neglect? Which of those would you say happened in Balrossie?
[B 42:45]: Physical and neglect. Because there was a few of them that used to hit you and throw your boot and batter you and lock you in your room. And the teachers, some of the teachers that used to go, they were worse than the actual staff you dealt with when you were in your dorm. Yeah, you can actually handle that. Yeah, I can basically, you can actually handle your heat even though you have a really cold kidney. You know what I'm saying? Yeah. You'd love to bump into them outside.
[A 43:17]: Right, yes. Can you give me one clear example, so one clear time where this physical abuse and neglect happened?
[B 43:25]: Happened a few times in there. A few times?
[A 43:27]: Can you give me like one really key one that you'll always remember?
[B 43:32]: I was in the shower and I was refusing to go to school to get a shower and the guy just bounced my knee straight up the tiles in the shower. And actually just battered me and then told me get a shower and just walked up.
[A 43:45]: And was that a teacher or a staff member?
[B 43:48]: That was a staff member.
[A 43:49]: And did you say you hit your head off the tiles?
[B 43:52]: Yes, both my heels right off the tiles in the shower and told me get a shower on that. Then I was refusing to go to school and get a shower. I remember that, and I didn't actually know the guy's name.
[A 44:02]: So what was his name?
[B 44:05]: Derek. I can't remember his second name.
[A 44:07]: Derek. That's okay, it's good.
[B 44:09]: He bounced my head right off the tiles in the shower and told me I'd get a washing or that.
[A 44:16]: He told you you would get a lashing? A wash.
[B 44:19]: A wash. A lash.
[A 44:20]: A wash. Okay. Yes. And did he do anything else other than bounce your head off the shower tiles?
[B 44:28]: I just grabbed me before, told me that Yeah, I showed up, we were going to school.
[A 44:34]: Okay. Can I ask when this happened? Were you in the— was it in the shower room? Yes. And were you clothed?
[B 44:42]: Yeah, just my pyjama bottoms on. Okay. I remember it well.
[A 44:50]: It might sound silly, but for the, you know, the— not the truthfulness, but for the redress to really understand this, can you remember what, even anything about the pyjama bottoms? You know what colour they were? They were blue. Did they have any patterns? No, just blue. Okay, no problem. And what happened after that? You know, was the bruising— was there any marks?
[B 45:15]: Ah, there was bruising and fear and things like that. I just got a shower and get ready and went to school because I didn't know how to deal with the guy again because he was just— he was a moron, just evil.
[A 45:34]: Mm-hmm. Okay. How often would this happen? Was it, you know, was the abuse a daily thing, or, you know, every now and then a thing? Every now and then, yes. Every now and then, okay. And did it ever change or get worse?
[B 45:51]: It changed for the staff. It wasn't the same staff. It was different staff at times, aye. Okay. Okay. The only thing I liked about Bullrossie was the food. That was it.
[A 46:09]: Would you say the food was better than any other care setting?
[B 46:13]: Eh, no. Okay. Because I've not got to the last one yet.
[A 46:19]: Okay, go on then. I can't wait to hear about this full English breakfast.
[B 46:24]: That was one of them. Kemble was the best one.
[A 46:27]: Was it?
[B 46:28]: Even though people say, even though a lot of people have bad things to say about it.
[A 46:33]: Okay, so what immediate effects did you experience while in Balrossie? So, you know, again, pain, injury, fear, shame, sleep problems, bedwetting? Yes, all. All of it?
[B 46:44]: I couldn't wait to get out. I just hated the place.
[A 46:48]: And what about And with, am I on Balrossie? Yes, Balrossie. What about with Balrossie with the bedwetting?
[B 46:55]: Yes, I used to do that quite a lot, yes.
[A 46:57]: And what would happen in this institute for that? You know, were the staff helpful? Were they not?
[B 47:02]: No, you had to do it yourself because it was a dormitory. That's what dormitories were like. You had to change all your own beds and things like that.
[A 47:11]: Was there ever any comfort from staff?
[B 47:13]: You know, \"Oh, it's okay.\" No, yeah, some of them were alright, as I said to you. Yeah, some of them are nice and some of them— you see, you probably notice that yourself with people when you do interviews. People probably tell you some of the staff are brand new, some of them are mummin'. You'll probably notice that a lot.
[A 47:27]: Yeah, and it's always the bad ones that people remember the names of, never the good ones. Well, I say good ones, I say good ones, but you know, I remember a lot of the names of the good ones that I like. Can you give me some of the names that you remember?
[B 47:44]: I can remember last names, I can't remember first names.
[A 47:46]: First names is perfectly fine.
[B 47:48]: One of the good ones when I was in Bulrushy was a guy called Jimmy McWilliams. Okay, he stayed in Johnstone. He was a very nice man because he ended up coming to Kibble. Okay, another guy called Thomas Shorty, he was, he was a mate in Bulrushy. He was brand new, he came to Kibble as well. He came to He ended up in my night shift in Kibble as well. Oh God. You end up remembering half of them and then you go, ah, that's her second name, you kind of remember.
[A 48:21]: Yeah, what about, apart from Derek, can you remember any of the other bad staff members' names?
[B 48:27]: Yes, there was Charles Horne. He was a teacher. Yes, Charles Horne. Yep. And Thomas McCallum, he was, they were the head, they were two of the head teachers in the place. They were They were famous for hitting people in Bullrossie. I remember the two of them well. I don't know if they're still alive or not, but they were two— Thomas McCallum and Cheryl Thorne. Cheryl Thorne was the headteacher in the school. Thomas McCallum was the headman.
[A 48:57]: And they were the ones who were quite well known for hitting people? Yes. Did they ever hit you? Yes.
[B 49:07]: They were two main man in Cabell, Bull Roche. You probably hear the names quite a lot if you're dealing with people from Bull Roche.
[A 49:15]: We do see a lot of names constantly popping up, yeah.
[B 49:19]: If you're dealing with people from Bull Roche, they were two main mans.
[A 49:24]: Yeah. Did you ever tell anyone what was happening in this one?
[B 49:29]: Yes, but they're the head teachers and things like that, so you're not going to believe them. Used to tell your kids, you used to tell your staff, you used to get ding dong, ding dong. Yeah, just to get knocked, because they were the head teachers. They were the teachers in Morrosey, they were the worst. Apart from that guy, I can't remember his second name. I know he's staying in Wrentham next to me just now, but I can't remember. Okay.
[A 50:01]: So now let's move on to Kibble, shall we? So I have— is there anything else you want to say about Balrossie? No. No? Okay.
[B 50:10]: I'm glad it's shut. Yeah. So we just go through the other 3.
[A 50:18]: Okay, so let's move on to Kibble. So I have you being down in Kibble from 1997 to 1998? Yes. What was Kibble? Was it a residential school? Was it a house?
[B 50:35]: Boys' school, yes, residential.
[A 50:44]: Okay. And again, what was it like? Did you have your own room? Yes, I had my own room in Kibble, yes. Own room, okay. Was it a big house that you stayed in?
[B 50:56]: It is flat units, it was like dormitory units, 4 separate units of us in Kibble.
[A 51:05]: Okay, 4 separate units. What about routines, was there any particular routines there that you can really remember?
[B 51:11]: Yes, you had to be getting a minute to try to get on the showers.
[A 51:15]: Sorry, could you say that again for me? I'm just getting a bathroom. Oh, no problem.
[B 51:22]: I had a wee bit of tea and a couple of Weetabix. Couple of Weetabix, that's all. You had to get up in the morning, you got to shovel and all that and things like that.
[A 51:29]: Was there a specific time you had to wake up there?
[B 51:32]: I guess you had to go to school because the school was in the place.
[A 51:36]: So what time would you wake up if you can remember?
[B 51:39]: Eh, half 7, quarter to 8 roughly.
[A 51:42]: Yeah, okay. So I had to be at school for 9.
[B 51:45]: Then you had your breakfast and you had to get a shovel and things like that.
[A 51:54]: Okay, did you have a school uniform? Just your own clothing. Own clothing, okay. And were you ever provided any clothing?
[B 52:02]: Yes, you used to get a bus ticket. Yeah, yeah, pretty cool. Like a grant? I used to get a grant in there. Yeah. I can't remember the names. I know the names, but I can't remember what they're called. They used to take you shopping and that.
[A 52:20]: Were you allowed to buy kind of with that grant whatever clothing that you wanted, or was there kind of rules surrounding it?
[B 52:26]: No, you could buy as long as it wasn't football clothes. You could buy what you wanted if you wanted.
[A 52:36]: Okay. What about the food in this one? Could be nice, yes. Yeah, were you given choice?
[B 52:45]: Yes, very good choice.
[A 52:52]: Okay, did you eat meals together? Yes.
[B 52:58]: Where? Okay.
[A 53:08]: Um, what about the schoolwork there? Was the school okay? Yeah, yes, it was quite fine.
[B 53:14]: It was only a class and things like that. It was actually all right.
[A 53:17]: Okay. And any contact with family?
[B 53:22]: Yeah, I think sometimes my mom phoned, but she used to phone and she was drunk, and I used to tell the staff, don't answer her. But no, I don't think— did anybody ever come see me in Liverpool? I don't think they did. I never really had much contact with family, and I used to go and see my gran and that, and my other gran, when I was in Kibble. Used to go for day visits, and just used to— Kibble was just along from my house at the time. Okay. Still there, fair enough.
[A 53:49]: Yeah. What about the staff? Was it just, again, half and half?
[B 53:54]: Yes, it's half and half, but most of them are actually alright now.
[A 54:00]: Okay, what about the other children?
[B 54:03]: Kinda, you like some of them, you don't like some of them.
[A 54:11]: Okay, and was there any rules?
[B 54:19]: Eh, no, not really. There used to kinda, there was a few that I asked could you bring her in, but nah, used to, had certain rules but not many, no. And what about any punishment?
[A 54:30]: No, that's kind of—
[B 54:31]: actually, kibble was actually all right, even though you've probably heard a lot about it. I actually liked it.
[A 54:36]: Well, people had different experiences, you know. There's always going to be that people might say that, um, they had the best time in Ballarat, but it wasn't for you. It was just, you know, it's just all different, isn't it?
[B 54:50]: I think that I actually wanted once Last time Paisley and Kibble was always known as a place that people didn't like to go. I actually liked it.
[A 54:58]: Yeah, so there was no punishments, but was there anything that happened that you would now as an adult consider to be abuse, neglect, or harmful in a form of sexual, physical, emotional, or neglect? No. No, okay.
[B 55:14]: I knew a lot of the staff in Kibble as well.
[A 55:16]: You didn't like any of the staff?
[B 55:18]: I said I knew a few of them, right?
[A 55:20]: Oh, you knew a few of them?
[B 55:22]: Yes, it was just kind of— Paisley's not that big, you know what I mean?
[A 55:25]: Yes, he said it was Timmy Williams and Thomas Shetty.
[B 55:30]: Right, Thomas Shetty, he was an expert. I knew a few of the staff when I'm in the cab, I met a few of the staff and I still speak to a few of the staff when I'm out and about, having a pint and things like that.
[A 55:39]: Yeah, okay, do you know what, maybe that's helpful.
[B 55:44]: I know a few of the staff in trouble with time-based limiter. I speak to them regularly because they're nice and they speak to me.
[A 55:51]: So yeah, you can't have been a bad kid then, can you?
[B 55:55]: No, actually, years ago a lot of people had bad things to say about the company. When you first get told that you can sit there, you go, ah no, not the kettle. Yeah. And you come back, you get in there and you go, ah, it's not that bad.
[A 56:06]: Yeah. Was it a secure unit?
[B 56:13]: No, it wasn't then. It's new.
[A 56:15]: It's kind of mixed. Ah, okay, okay.
[B 56:18]: It used to be just boys, but now they've got lassies in it, and it's a secure unit now. I mean, it's kind of one of the richest homes in Scotland, I think.
[A 56:30]: Yeah, okay, I get what you mean. Was the bedwetting still happening in Kibble?
[B 56:37]: I mean, you bet they're not much, because you've got You felt safer in there, if you know what I mean.
[A 56:43]: And if you did wet the bed, what would happen?
[B 56:46]: They just tended to say, well, actually, some of the staff are alright, and you said to them and all. The staff are actually alright, a lot of the staff in there.
[A 56:57]: Okay. Did you have any problems sleeping in Kibble, or were you okay? It was alright.
[B 57:04]: The first couple of nights, you go, ah, no, it's kind of, because you're in a strange place, but after that, no, it was alright. As I said, yes, that was probably the best place I've been.
[A 57:16]: Yeah, and I would ask, you know, did you try and tell anyone or get any help, but it doesn't sound like you needed to.
[B 57:26]: Oh, Kibble was actually pretty, pretty good advice already.
[A 57:31]: In a few words, can you describe Kibble to me, like how you felt there? I felt safe. Yeah.
[B 57:38]: And that was the first time in a long time I felt safe when I was in a kibble, because it wasn't exactly the way people made it out to be. A lot of people made kibble look bad years ago. Yeah. But it wasn't. But as you were saying, everybody's got their own experience.
[A 57:54]: Well, there is a lot of kibbles as well. They've got stuff everywhere. So the Glasgow one might have been really awful, and then the Paisley one wasn't too too bad, you know what I mean?
[B 58:03]: Oh, when I was in the home zone, they only had the people. Oh really? Right, Kibble's opened up.
[A 58:10]: Look at hostels, they'll get Glasgow and stuff, haven't they?
[B 58:15]: This point, they'll get Shields and St. Mungo Football Club and all that as well. Yeah, so I never had all that, never had all that when I was in there.
[A 58:24]: Not too bad then. Is there anything else you'd like me to add down for Kibble? No, Kibble was okay.
[B 58:31]: I know it's a bad thing to say something, I'm not claiming compensation, but Kibble was— there's no point lying— Kibble was actually nice.
[A 58:39]: Yeah, that's fine.
[B 58:40]: I actually liked it.
[A 58:42]: Just because you liked one of your five doesn't mean the rest were great. You're allowed to have— and I'm quite glad that you would have had that last one being that kind of a safer place. It must have been such a relief being in there.
[B 58:54]: It was, it was actually, I was quite happy being in there. It was actually, it made me feel safe getting there.
[A 59:01]: Well, that's all that we would want for you, to feel safe, so I'm quite glad. And I'm the one who's doing your claim and telling you it's okay to have had a safe place, okay? That was it. Yeah, so I'm just going to quickly, before I move on, is there anything else that you would like to add for grief that you might have remembered?
[B 59:19]: No. I was too young to remember anything.
[A 59:21]: What about Beech Avenue?
[B 59:24]: Eh, no.
[A 59:26]: Newfield? Nah, I hated the place. Yeah, and Balrossie?
[B 59:33]: Hated that as well.
[A 59:34]: Okay, so what I'm going to do now is I'm moving on to the next section, and this is about all of the care settings overall, not just one or two. Okay, it's all of them. So across all of the placements, what were the names of the main people responsible for your abuse? The names? Yeah, so I'll just go back through really quick actually, because you gave me most of the names, didn't you? So I'll just— I'll go in and I'll copy and paste them through because I don't feel like we need to re-go through them.
[B 60:07]: Ah, there was 3 main ones.
[A 60:10]: Yes, so I've got Derek, Charles and Thomas? Yes. Okay, are you happy for them to be the only names that we put on, or is there anyone else who you would like to be named? No, that's it. Okay, I also want you to be aware that none of these people will be aware that you've said their names, okay?
[B 60:28]: It's just gonna be—
[A 60:29]: yeah, well, fair enough. Some people panic and they don't want it, but it's fine. No, you're not, absolutely. Were other children affected, and did you witness abuse or harm to anyone else?
[B 60:45]: Yes, I witnessed abuse to a few people I was in homes with. I think a lot of people did.
[A 60:51]: I think that happens.
[B 60:52]: I think you've probably heard that a lot. You witness a lot in your own homes, especially when you're young, because even if you're that young, you don't get believed. I don't care what anybody says, you don't get believed.
[A 61:02]: Yeah, I think that's how they brought out this redress because of Yeah, definitely. And is there any children who you witnessed or witnessed you being abused whose names that you can remember at all? No. Okay, no worries at all, don't worry. Why do you believe that the local authority should have been aware of what was happening?
[B 61:25]: They should have been aware. I think a few of the homes I was in, like Barossie and Newfield, I think the local authority was aware of it. But they couldn't approve it. So I know Balrossie was actually under investigation, I know Newfield not, but I don't think they could in the grave. I don't think, you know, local authorities, like, they can't approve things they don't deal with.
[A 61:47]: Yeah. Were complaints ever discouraged, ignored, or punished? Nope. And were you ever moved, threatened, or disbelieved because of these complaints?
[B 62:10]: Threatened? Aye.
[A 62:11]: And what were you threatened with?
[B 62:13]: Well, the staff threatened you to leave, but they kind of threatened to be near disciplinarian.
[A 62:21]: Okay. Have you ever reported the abuse to police, an inquiry, a professional, or any authority?
[B 62:29]: Reported it to a couple of the staff, but you only believe. Never reported to police because that was a staff responsibility, reported police back then.
[A 62:36]: Okay. Why did you move between the different placements, and were the reasons ever explained to you?
[B 62:44]: No, they weren't never explained. They just kept moving me, which I didn't like because it's just— we get moved about too much. It shouldn't have happened. Obviously you're not going to have a settled life if you keep moving. Yeah.
[A 63:08]: Did you ever run away, refuse to return, or ask to be moved?
[B 63:14]: That'll be quite a few times, yes.
[A 63:20]: And what would happen when you ran away?
[B 63:23]: I ran away and tried to run away from Bellrossie and ended up, me and 5 other boys running away from Bellrossie in my pyjamas and actually got to Kirkmaccormick, Port Glasgow and got on a train and actually came to Belkisley, Port Glasgow, in the train in my pyjamas.
[A 63:40]: So you ran away from Bellrossie in your pyjamas? Yes, me and 5 other boys. Hopped on a train? Yes, to Glasgow.
[B 63:51]: That'll be in the police report, because it was— everybody used to talk, there was 5 of us, me and 5 others. We left Kilmacon, Kilmacon, Port Glasgow's about 68 miles to Kilmacon, and they end up leaving Bullrosey because they didn't like it and end up getting on a train at Port Glasgow, Port Glasgow to Ferguson, and went to my auntie's in Ferguson.
[A 64:16]: Were the police the ones that caught you and returned you?
[B 64:19]: Yeah, police picked us up and took us back to Bullrosey, yes. There should have been a police report.
[A 64:25]: There probably is. I'll have to double-check that one.
[B 64:27]: It's got to be because they were in my pyjamas and hoosecoat.
[A 64:32]: Why did you run away?
[B 64:33]: Just didn't like the place. Just didn't like it. We ended up leaving it and then we got returned to the place at about 5 in the morning or something like that.
[A 64:43]: And what happened when you were returned?
[B 64:45]: No, I just totally go to my bed and then they get me to get up 2 hours later for school.
[A 64:50]: Right, okay.
[B 64:51]: I remember that, it was just one of the things that you think about it now, you say that was quite funny, that.
[A 64:59]: I shouldn't laugh, but I think it's the thought of 5 kids in their pyjamas getting on a train, nobody asking any questions.
[B 65:08]: Nah, they just let us on the train, that's it.
[A 65:10]: I think that's the part that got me a little bit because I think the first thing I'd do is, why are you in your dramas?
[B 65:17]: Well, that main ticket wasn't written to Morris. The train got wrecked, the cart they were in, and they got off at St James's next to Ferguson and walked all the way to Mantis' house, and then Mantis grasped at us and pulled the poles, and we got picked up. There's got to be enough police support because they picked up my pyjamas, no? There's got to be there somewhere.
[A 65:43]: Yeah, there should be. What age did you leave the care system?
[B 65:49]: 16 and a half, 17, roughly.
[A 65:54]: Okay, and what were your circumstances after? So where did you go once you were released from care?
[B 66:00]: I went to my gran's for 2 months and then I didn't like that and I got my own house. So I've stayed myself since I was— before I was 17. I've maintained since then. No support after I left. There was no support? No, I think you should have been supported when you left here.
[A 66:20]: I would have to agree, especially when you're—
[B 66:23]: I was about 16 or so. Yeah. And you think there'd be support there for you. Nah, there wasn't any support, just basically when you're that age, get to fuck and just that's you. No, there's a lot of support now in your wee care.
[A 66:38]: Yeah, so I'm now going to move on to the next section, which is all about the impact on your whole experience. So it is going to be, you know, how the combined experience has affected you. So how did the experience affect you at the time in a way of such as your safety, your trust, your confidence, your sleep, behaviour, education, relationships, or your ability to speak up?
[B 67:04]: That's kind of, that's them all. It sticks really in your brain. It's kind of mentally, you know, it's always in your brain. You just sit and think about it. That's why I drink as much, because you just can't even no think about it when you were young. Yeah, it's kind of just one of the things you wish you could forget, but you can't.
[A 67:34]: Yeah, I've got that.
[B 67:36]: It's mainly mentally now, because you're older, it just sticks with you constantly.
[A 67:42]: Yeah, so that is actually the next question. So how has it affected your mental health? Things such as anxiety, depression, trauma symptoms, panic, flashbacks, nightmares, self-harm, or suicidal thoughts?
[B 67:55]: Yes, flashbacks and nightmares and things like. Yes, that's kind of— that's funny, the main things that people don't understand about it. That's kind of— you do get flashbacks, you get memories, you get mental health problems, things like. It sticks to you constantly.
[A 68:13]: Have you got any mental health problems, Patrick? No, none. Non-diagnosed? Just alcohol. Just alcohol, okay.
[B 68:21]: Like, came back, that's a pinkle.
[A 68:25]: And would you classify yourself as alcohol dependent or an alcoholic? Alcohol dependent. Alcohol dependent, okay. I get medication off the doctor for it. Okay, no problem.
[B 68:37]: For my stomach, because I've damaged my stomach leaning into the drink over the years.
[A 68:42]: Was there ever any substance abuse? No, I've never took drugs.
[B 68:48]: Okay, never even thought of it. I don't even think I've ever smoked a joint, to be honest with you.
[A 68:55]: Fair enough, that's the best way, isn't it?
[B 68:58]: I know, that's kind of— yeah, when I stayed in Birkdale Park, it was kind of a bad area back in the '90s for drugs and hanging about, but I never even took a necky, mind.
[A 69:13]: Um, what about any self-harm or suicidal thoughts?
[B 69:18]: I've had suicidal thoughts, aye, but I've never self-harmed, no. Okay.
[A 69:26]: Okay. Do you take any medication for any kind of sleep problems? I've got—
[B 69:33]: I take sleeping tablets, but that's far. Causing my sciatica in my back and my leg. I get sleepless nights a lot. Okay.
[A 69:42]: How has your experience in care affected any relationships?
[B 69:48]: I don't really have relationships, no. I've not got much friends either because I don't really trust much. I'm kind of a loner, and that's kind of— that affected me being in homes because you don't know who to trust.
[A 70:02]: Yeah.
[B 70:04]: I think I've got one close pal and that's about it. And at my age, at 44, you think you're for funnels.
[A 70:11]: Yeah. What about intimacy? Has it ever affected— has your experience ever affected your ability to be intimate with someone?
[B 70:18]: Not kind of. I've not really been intimate with many people, to be honest with you, kind of. Okay. I've had a couple of relationships, but I don't really tell them that much, you know what I mean? I think that you keep it all to yourself. It does affect you because some of the women you go out with you don't really tell us nothing, you don't say nothing. So sometimes you're better off just keeping things to yourself. Yeah. You don't tell anybody about your physical abuse and all that, I've never really done it, no.
[A 70:48]: Yeah. What about your— obviously you said that you can't really trust people. Would you say that trust is one of the biggest things it has affected? Yes. Yeah. And what about any isolation? Do you ever find yourself isolating yourself?
[B 71:03]: Yes, I kind of— I don't really do much. I'm kind of a hussy person. I'm kind of— I'm not a socializer. Okay. I'd rather sit in the house with 10 cans and don't speak to people. And that's part of the reason.
[A 71:21]: Yeah. And what about your confidence?
[B 71:25]: Confidence is low at times. It's not great, my confidence, but as you know, your confidence, sometimes it's good, sometimes it's bad.
[A 71:34]: Yeah, it can always flip, can't it? It's up and down. Aye. Yeah, okay. Is there anything else you'd like to say about the effect it's had on relationships, any friendships, anything like that?
[B 71:47]: It's just isolation, basically. Cause it is. It's just a joke. Actually, I know it's a bad thing to say, I think care homes should be shut. Well, back in the day. I don't know what they're like now, right enough, but I've heard a lot of good things about care homes these days.
[A 72:05]: Well, you kind of question why now. Right. How has your overall experience affected your education, your work, your opportunities, finances, housing, or day-to-day stability?
[B 72:20]: It's kinda affected them all because I kinda don't work and things like that.
[A 72:24]: You don't work?
[B 72:25]: I'm on disability, aye. Okay. It affects your confidence actually. It's kinda sticks in your head and I've tried working a couple of times and then things just come into your head and you end up going, \"Ah, I can't do bother with this, I just wind me head.\" Sometimes you depress yourself there thinking about it. Yeah. And then there are times you're all right, if you know what I mean. It's kind of—
[A 72:49]: No, I understand.
[B 72:51]: I'd love company, to be honest with you. I've had a couple of relationships and sometimes the woman go out and you don't look happy, and then at times you look happy. It's just— I think it's— I don't know what it is. It's just 50/50.
[A 73:02]: I think it just comes and goes. Yeah, yeah.
[B 73:04]: It's always there.
[A 73:05]: It's not going away, I don't think. Mr Patrick, is there anything that triggers you? Any places, smells, authority figures, institutions, or situations that you would avoid because it triggers you?
[B 73:18]: Well, I don't really get much, so I think I don't really know that answer to that. I can't really answer that one.
[A 73:22]: Yeah, no, that's okay. You don't have to.
[B 73:25]: I don't like being in private places like councils and institutions and things like that. I don't like that. I don't even like going to my doctor's because there's a lot of people about. These are my doctor's phones, mate, because I think I told them I don't like coming to surgeries.
[A 73:44]: So would you say that you avoid contact?
[B 73:47]: I avoid contact with people, yes. I think that's in my heart, mate.
[A 73:54]: And do you avoid contact with people because of what you went through or because of the aftermath?
[B 73:59]: Could have went away through and after myself. Yeah, I think that even my pal says to me, you need to start getting out now. And you don't, you don't tell people anything that happens to you. So yeah, I'm quite happy you've been on. That's all you do.
[A 74:14]: Okay, what impact has this experience had on your life overall?
[B 74:21]: I've not got a life basically. To be honest with you, I've not really got a life. My life is basically a loner, been in the house myself and kind of keep myself to myself.
[A 74:34]: Yeah.
[B 74:35]: Everybody else has got a life, they go out and socialise, things like that, but you don't want me. I don't know what it is, I don't know. I was kind of hoping it would go away, but no, it's not.
[A 74:46]: What if, so how do you, what do you think would have been different about your life had you not have been in care?
[B 74:54]: I don't know, I think maybe if I was in care, I would have had a career or had a family or had a normal life, but no, I've not got any of that. I might not, through the care settings I'm on. Yeah. I've not got a family, I've not got a career, I've not got anything like that. I think if I was in care, this You sit and think to yourself, I might have had a life. No, these days, no, you've not got a life. Yeah.
[A 75:27]: Have you ever received any counselling, therapy, mental health, addiction, GP, hospital, or professional support? No. Okay.
[B 75:37]: As I said, you don't tell people, you keep it to yourself. It's another thing that a lot of people don't get out of the kingdom. Sorry, you talk to your lawyer, I think. Yeah, they've got to keep themselves private and confidential.
[A 75:50]: Yeah, there's nothing— there's no judgement about it. People, you tell who you want to tell, and if you don't want to tell anyone, you don't need to. Nobody's— there's no force in you to tell anyone, do you know what I mean? You don't need to. I know it's your business.
[B 76:04]: I don't tell anybody anything, and that's why I'd love to have been able to speak to people now, but now you can Well, I appreciate your bravery speaking to me about it.
[A 76:16]: It helps and it means a lot that you've trusted me with it. Have you ever been diagnosed with any relevant health conditions or taken any medication? I take medication just now. Yeah, what medication is that? Amitriptyline. And is that your sleeping tablets?
[B 76:39]: No, that's sleeping tablets to help your mouth.
[A 76:42]: Okay. Any other medications, or is it just the amitriptyline and the sleeping tablets?
[B 76:47]: Quite a few. Some of Aston. Okay. And then there's Cocodamol.
[A 76:59]: Yeah. I used to take that.
[B 77:07]: And my Loxican.
[A 77:14]: Okay, I'll just leave them in there for now. I'm sure we'll have on your GP records all of your medicines. Yeah. Are you receiving support now? No. No. Okay. Is there any sibling, relative, friend, partner, or professional who you would like to provide a supporting statement for your claim?
[B 77:40]: No, I don't. I've not told anybody. I've not said to anybody about it.
[A 77:44]: Yeah, okay.
[B 77:45]: I spoke to the advice, they kinda said if you've not spoke to anybody, first thing I'll ask is kinda especially your boss.
[A 77:54]: Yeah, so I'm going to ask you the last couple of questions now, so we are close to the end. So why are you applying to the Scottish Redress Scheme, and what would you like to come from telling your storey to the Scottish Government about what you went through?
[B 78:08]: I'd like them to deal with what happened back in the past and actually accept responsibility for no doing enough to help young people in care. Never really done nothing to help people in care homes back in the day. I think there should have been something there, but they didn't do that here at the care homes in Baroda, did they?
[A 78:34]: Yeah. And what would you like to come from, like, telling your storey? Like, where— what do you want people to know from telling your storey?
[B 78:43]: I want them to know what happened back in the day, and I don't want people just to ignore what happened back in the day, because a lot of people just ignore it. Go, 'It happened back in the day, but it's the past.' It's not the past. It's not the past for people that suffered it.
[A 78:55]: Yeah, absolutely.
[B 78:56]: It's actually— it's in the future. It's still in their heads, and it's still in— I know a few people in homes that have been homes that committed suicide through all this and all that. Yeah, that's actually— I don't understand why people say, 'Oh, that was years ago, just ignore it,' and all that. It's just— it's not something you can ignore.
[A 79:12]: Yeah.
[B 79:15]: It's there on some people's memories, that's what it is. Yeah.
[A 79:26]: And what would acknowledgement mean to you? So what would the Scottish government acknowledging what you went through mean to you?
[B 79:32]: It'd mean a lot if you get an apology off them and admitted that the care homes back in the day, when they should have been, it shouldn't have been happening. There should have been rules, there should have been people checking up in care homes they should have been hanged down the tear holes back in the day. I'm glad it should have happened back in the day.
[A 79:49]: Yeah, see, they should have been monitored more closely.
[B 79:53]: I just want the Scottish government to take responsibility, but I think when I'm bringing out the red vest map, they're taking some kind of responsibility, but they're not taking it all. They're just saying, we'll give you compensation, that's it. Yeah, and it's and we'll get an apology. I don't think that's enough. I actually think they should have done something back then. It's just politicians and governments, they just— they don't care about the public. They never have.
[A 80:25]: Yeah. Is there anything else that you would like Redress Scotland to understand about what happened or the harm that you lived with?
[B 80:43]: I'd like them to understand what happened, completely. I hope it doesn't happen to other people. It's running behind me, it's mentally invasive, it just stays with you, it just doesn't go away. I think that's why they brought Redress up, because the Scottish government knew it was wrong and they brought that up. I brought that to you people for conversation.
[A 81:02]: I don't think conversation's enough. No, it's nowhere near justice.
[B 81:08]: I don't think you've got to obey the conversation. I mean, that's just— it might make your life a wee bit happier and make you better and that, but it's not going to bring back your youth and your young and maybe your future and that.
[A 81:20]: Your future's basically fucked, if you know what I mean. Yeah, I don't think they understand that.
[B 81:27]: I think they're just saying we'll give you compensation, that's it. We'll give you an apology, that's you. That's it, belty, that's you. I don't think that's enough, man. No, I think it should have been dealt with years ago. I think it was 2000, was it 2017? Yeah, they did this scheme, that should have been years before that. Absolutely. And dealt with before that.
[A 81:54]: Is there anything important that we haven't covered today? No, I think we've covered quite a lot. Yeah, is there any—
[B 82:01]: I've spoken for much of years.
[A 82:04]: Well, do you know what, I'm glad that you were able to do so with me. It's just, it's me, I just make people feel really comfortable. Is there any wording that you would like to have handled carefully? No. No, okay. How are you feeling?
[B 82:18]: I could see a lot of phone numbers, but I just couldn't.
[A 82:21]: You should not. Tell them you've changed your mind.
[B 82:25]: I'm not really a hater. I don't like swearing much. I'm not a big swearer.
[A 82:30]: No, only when necessary, eh? I know, Celtic's playing tonight. You've just signed that Alex Oxlade-Chamberlain, haven't you?
[B 82:42]: He's been there for the last year. He's been there over a year now.
[A 82:45]: I thought it was only a couple of months. That's how far behind I am.
[B 82:49]: He signed last— when did he sign? I don't know, just now? August? Oh, was it? Oh God. He signed in January. Ah. A year's deal. A year's deal. They just give him a new year's contract.
[A 83:04]: Was it? Yeah, you won the last cup, didn't you?
[B 83:08]: I won the last one, won the weekend off.
[A 83:10]: You're doing pretty well for the start of this season. Not so much. That's a good point. No, I like the football. I try and keep up with a bit of it.
[B 83:23]: My favourite player years ago when I was young was Alan Shearer. I liked him. I'm from Newcastle. I loved Shearer. Shearer was brilliant. He played with Chris Sutton at Blackburn. He was— Yeah, he did.
[A 83:36]: Chris Sutton played for Celtic, sure. Yeah, Shearer was good. I liked them, Shola Myobi. He was good. He was good, yeah.
[B 83:46]: One of the best players with Newcastle I've seen ever was Faustino Asprilla. Yes, yeah. Him and Genoa were brilliant. Yeah, yeah.
[A 83:56]: I mean, I think they were— we have had some good teams, but this, this, I think this season is going to be a struggle. I know, that's why I'm a bit gutted. I'm not clutching on straws to this season, I'll tell you that.
[B 84:11]: Sold Tonali, sold Guevara, sold Isaac last year, sold Gobert to Barcelona. I know, sold about 300+ million pounds worth of players.
[A 84:21]: Yeah, and haven't even bought anyone proper yet. I know. I've bought someone actually, bought someone from Benfica.
[B 84:28]: Ah, a right-back. Yeah. The guys that own Newcastle are richer than Man City.
[A 84:34]: Can't spend it though, can we? I know. It's all this financial fair play, but it's not fair, is it?
[B 84:40]: Well, if we just sell a few of our players, I think we'd be able to spend that.
[A 84:44]: Oh, you'd like to think so, wouldn't you? But apparently not. So we'll see how this season goes. It might be that I ring you in a few months to tell you Redress's decision and we're relegated already. Oh, God. Patrick, how are you feeling after discussing all of this?
[B 85:00]: Aye, aye, I think it'll go.
[A 85:04]: Yeah, and do you feel safe to be ending the call with me? Yes, aye, it's better. Couldn't wait to speak to you. I'm glad. Is there someone you can contact for support if you need any support?
[B 85:18]: I've got a good pal, he's back in Mother Russia, he comes in quite a lot.
[A 85:22]: Oh, that's good, I'm glad. So I'm now going to quickly explain the next steps to you just so that you have a rough idea. So after this call, I'm going to go away and I'm going to neaten up because I've taken it down as notes. I'm going to write it into a full statement. Once that's done, it'll be emailed over to you, so you'll get your statement and you'll get a payment authority letter, and it's just so you can read through it, make sure you're happy with it. You'll sign the statement and the payment authority letter, and that'll get sent back to us. We'll then send it off to Redress, and you'll have to do an identification verification So it's literally a 20-second WhatsApp video call where our head solicitor and my manager joins the call with you, and you'll hold your ID up to your face and they'll say yep, and then it's done. Okay, it's really, really quick, it's in like 20 seconds and then it's done. Okay, we don't really hang about with it. No problem. Are you happy with how the next steps have been explained? Yes. Perfect. Well, that is your witness statement complete, Patrick. So I will, like I said, go away, write this up, and I will contact you when it is ready for you to read through and sign, okay?
[B 86:35]: That's brilliant, thanks, you're welcome.
[A 86:36]: Alright, thank you very much for your time and thank you for trusting me to open up to me, okay? No problem, enjoy your day. You enjoy the rest of your day too, Patrick. I'll speak to you soon. Thank you, bye-bye. Bye., `sentiment_data` = [{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Hi there, can I speak to Patrick Bishop?\",\"start\":2858,\"end\":4709,\"confidence\":0.91480229999999995715853629008051939308643341064453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Hi Patrick, it's Leah calling from MMA Legal to do your witness statement.\",\"start\":6220,\"end\":9734,\"confidence\":0.92980490000000004524594032773165963590145111083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is now still a good time for you?\",\"start\":9782,\"end\":11233,\"confidence\":0.62066776000000001278777972402167506515979766845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, it was.\",\"start\":11900,\"end\":12303,\"confidence\":0.59965855000000001240323399542830884456634521484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Perfect.\",\"start\":12804,\"end\":13401,\"confidence\":0.76724212999999996664968193726963363587856292724609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Before I start, I do just have to let you know that call is recorded for training and monitoring purposes, and for data protection, could you confirm your date of birth and your postcode for me please?\",\"start\":13482,\"end\":24537,\"confidence\":0.906094430000000006231175575521774590015411376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"10th of August 1993, postcode PSD1NH.\",\"start\":25053,\"end\":27245,\"confidence\":0.7947677399999999447999243784579448401927947998046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Amazing, thank you very much.\",\"start\":28493,\"end\":29728,\"confidence\":0.9858447299999999469122258233255706727504730224609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So just before I get into the actual witness statement itself, I'm just going to ask you a couple of questions just so I know that we can still continue.\",\"start\":32240,\"end\":40045,\"confidence\":0.89082570000000005361329158404259942471981048583984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Let me just get them up.\",\"start\":42200,\"end\":43103,\"confidence\":0.70079700000000000326139115713885985314846038818359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Have you previously made any civil claim, criminal injuries claim, redress application, complaint, police report, inquiry statement, or claim to another scheme about any abuse received in care?\",\"start\":44071,\"end\":54895,\"confidence\":0.61453663999999996736534058072720654308795928955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No.\",\"start\":55727,\"end\":55840,\"confidence\":0.49361873000000000555331780560663901269435882568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":56470,\"end\":56632,\"confidence\":0.49361873000000000555331780560663901269435882568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Have you ever received any payment, apology, settlement, or decision?\",\"start\":57683,\"end\":61451,\"confidence\":0.74641234000000000747832018532790243625640869140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":62615,\"end\":62841,\"confidence\":0.49361873000000000555331780560663901269435882568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":63230,\"end\":63311,\"confidence\":0.49361873000000000555331780560663901269435882568359375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Okay, no worries at all.\",\"start\":63506,\"end\":66575,\"confidence\":0.75709660000000000845687964101671241223812103271484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And are you comfortable and happy to continue today?\",\"start\":69910,\"end\":74572,\"confidence\":0.50130010000000002623465888973441906273365020751953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, that's all.\",\"start\":74863,\"end\":76012,\"confidence\":0.49282579999999998054960315130301751196384429931640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":76304,\"end\":76352,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Do you need anyone with you or any other adjustments?\",\"start\":78077,\"end\":80324,\"confidence\":0.88024760000000001891606871140538714826107025146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, actually, no.\",\"start\":81710,\"end\":82357,\"confidence\":0.584020100000000041973180486820638179779052734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I just like doing things myself.\",\"start\":82405,\"end\":84250,\"confidence\":0.50011444000000004894701532975886948406696319580078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, fair enough.\",\"start\":84639,\"end\":85464,\"confidence\":0.5937356400000000089534069047658704221248626708984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Do you understand that the purpose of the statement is to be sent to redress and agree that it can be used for your redress application and any supporting evidence?\",\"start\":86208,\"end\":94399,\"confidence\":0.89435947000000004525332997218356467783451080322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, I know that.\",\"start\":95140,\"end\":95752,\"confidence\":0.59243553999999998271874801503145135939121246337890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Perfect.\",\"start\":96348,\"end\":97089,\"confidence\":0.76724212999999996664968193726963363587856292724609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I've created a bit of a chronology of care, so a bit of a timeline of your care settings.\",\"start\":98522,\"end\":104707,\"confidence\":0.90015160000000005169340511201880872249603271484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I would like to go through that with you first just to ensure that I'm not missing any, okay?\",\"start\":105689,\"end\":109539,\"confidence\":0.85158604000000004408121867527370341122150421142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, so in 1992 I have Griff Children's Home.\",\"start\":110213,\"end\":116480,\"confidence\":0.84476936000000002469079163347487337887287139892578125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Great, that's good.\",\"start\":117267,\"end\":118023,\"confidence\":0.98035126999999999686252749597770161926746368408203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Greif, sorry, that's my, that's my bad.\",\"start\":118231,\"end\":120563,\"confidence\":0.7188573000000000323694848702871240675449371337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I've got Greif Children's Home.\",\"start\":121068,\"end\":122485,\"confidence\":0.85765089999999999381685711341560818254947662353515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I'm not very good at the pronunciation part.\",\"start\":122550,\"end\":124308,\"confidence\":0.87507279999999998398862999238190241158008575439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And then in 1994 I've got a Beach Avenue.\",\"start\":125519,\"end\":129271,\"confidence\":0.84558599999999994878407960641197860240936279296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Beach Avenue was before Greif.\",\"start\":131461,\"end\":133204,\"confidence\":0.8432743499999999503558001379133202135562896728515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Before Greif, yes.\",\"start\":134002,\"end\":135484,\"confidence\":0.79641309999999998492370423264219425618648529052734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, um, you just bear with me.\",\"start\":136993,\"end\":141779,\"confidence\":0.85652684999999995074659864258137531578540802001953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, so from the care records that we've received, it only states that Greif was the first one.\",\"start\":163805,\"end\":170934,\"confidence\":0.8665534999999999765663005746318958699703216552734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So are you saying that there was Beech before Greif?\",\"start\":171191,\"end\":173920,\"confidence\":0.8491815000000000335234062731615267693996429443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, I just can't remember, but I'm sure Beech Avenue was before Greif.\",\"start\":174803,\"end\":178930,\"confidence\":0.69901519999999994769979139164206571877002716064453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But my granny died when she died, 1991, '92, so it might be right then.\",\"start\":179074,\"end\":185706,\"confidence\":0.52732140000000005120028845340129919350147247314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay, that's what I meant to hear.\",\"start\":188366,\"end\":189488,\"confidence\":0.729018500000000013727685654885135591030120849609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, I mean, the, the records that we have do show\\u2014 so it was Grieve Children's Home in 1992.\",\"start\":192474,\"end\":199775,\"confidence\":0.87698449999999994464161545693059451878070831298828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes.\",\"start\":200530,\"end\":200771,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And then returned back to your mother.\",\"start\":201157,\"end\":204226,\"confidence\":0.78611880000000000645599129711627028882503509521484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes.\",\"start\":205191,\"end\":205416,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And then back into care in April 1994, and that was into Beech Avenue.\",\"start\":205834,\"end\":211154,\"confidence\":0.8474977999999999678237827538396231830120086669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Right.\",\"start\":212107,\"end\":212317,\"confidence\":0.56647499999999995079491554861306212842464447021484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes, that might be right.\",\"start\":212511,\"end\":213512,\"confidence\":0.714627899999999982583176461048424243927001953125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes.\",\"start\":213577,\"end\":213883,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Okay, no problem.\",\"start\":214976,\"end\":215970,\"confidence\":0.58404654000000000291237256533349864184856414794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And I've then got, after Beach Avenue, I've got Newfield Resource Centre.\",\"start\":216579,\"end\":221324,\"confidence\":0.90322643999999996378136302155326120555400848388671875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes, that's right.\",\"start\":221966,\"end\":222863,\"confidence\":0.65494733999999998896868191877729259431362152099609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, in the Campsie unit.\",\"start\":222928,\"end\":225092,\"confidence\":0.786890749999999972175146467634476721286773681640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, that's Campsie.\",\"start\":225957,\"end\":227913,\"confidence\":0.6004606999999999583650378554011695086956024169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And so if I was in\\u2014 that's in Johnstone.\",\"start\":227977,\"end\":230959,\"confidence\":0.91023370000000003443574314587749540805816650390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, I've then got Balrossie.\",\"start\":231087,\"end\":233556,\"confidence\":0.7456118000000000467508698420715518295764923095703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, that's Balrossie Boys' Home, but end up\\u2014 they call it Rossie Home now because it's shut.\",\"start\":234373,\"end\":240449,\"confidence\":0.75941789999999997906598991903592832386493682861328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, I've then got Kibble.\",\"start\":241187,\"end\":243098,\"confidence\":0.715404570000000017415686670574359595775604248046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, that's it.\",\"start\":243692,\"end\":244382,\"confidence\":0.484861700000000006571809763045166619122028350830078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I've been great.\",\"start\":244511,\"end\":245041,\"confidence\":0.93094040000000000123492327475105412304401397705078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I've just messed up.\",\"start\":245121,\"end\":246422,\"confidence\":0.94004509999999996683328618019004352390766143798828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No, that's okay, don't worry.\",\"start\":246807,\"end\":248059,\"confidence\":0.720192799999999966331643008743412792682647705078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I just wanted to clarify before we continued.\",\"start\":248107,\"end\":249922,\"confidence\":0.82542305999999998622485009036608971655368804931640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I would hate for us to get halfway down and then, uh, missing something.\",\"start\":250436,\"end\":254064,\"confidence\":0.9306495999999999657603666491922922432422637939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think quite a few, so like 5 or something.\",\"start\":254851,\"end\":256954,\"confidence\":0.84730749999999999122479721336276270449161529541015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It looks like 1, 2\\u2014 yeah, it looks like 5.\",\"start\":258142,\"end\":261611,\"confidence\":0.6967143399999999875404910198994912207126617431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And then after Kibble, you were released, uh, to relatives or friends?\",\"start\":262381,\"end\":268300,\"confidence\":0.92010515999999997749370095334597863256931304931640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, I stayed with my gran for a couple of months and then I got my own house.\",\"start\":269214,\"end\":271855,\"confidence\":0.5952855299999999516558091272599995136260986328125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Okay, perfect.\",\"start\":272637,\"end\":273601,\"confidence\":0.84976715000000002664393150553223676979541778564453125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Well, if that's all correct, then let's crack on.\",\"start\":273682,\"end\":276237,\"confidence\":0.58148973999999997719356770176091231405735015869140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":276976,\"end\":277330,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I know you'll have to excuse any of my pronunciations.\",\"start\":278985,\"end\":281059,\"confidence\":0.5793196000000000456253701486275531351566314697265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I'm not the best at this.\",\"start\":281740,\"end\":282676,\"confidence\":0.784203470000000013584440239355899393558502197265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Some things I can't pronounce.\",\"start\":283095,\"end\":285952,\"confidence\":0.86837489999999994960688809442217461764812469482421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It's that most of it is like the towns and the city names.\",\"start\":287405,\"end\":291204,\"confidence\":0.79091009999999994928288060691556893289089202880859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm like One of them's in Culmacolm, one of them's in Johnstone, one of them's in Bridgerweir, one of them's in Paisley, and one of them's in Hunterhall, that's in Paisley.\",\"start\":291327,\"end\":301502,\"confidence\":0.89472790000000002041957714027375914156436920166015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, well, I spent the first couple of months doing this job calling Renfrewshire, Roofrenshire.\",\"start\":302100,\"end\":309585,\"confidence\":0.62984790000000001608526645213714800775051116943359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think there was a few times I said North Ayrshire was North Asia, so, you know, we've got there now though.\",\"start\":310811,\"end\":319359,\"confidence\":0.84452545999999995007812003677827306091785430908203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, so I just want to let you know that you are in complete control of this meeting.\",\"start\":321641,\"end\":326141,\"confidence\":0.76677114000000001770018798197270371019840240478515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You can take a break, skip a question, or ask me to reword anything.\",\"start\":327303,\"end\":330658,\"confidence\":0.7536434499999999925279325907467864453792572021484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Please note that some questions can be upsetting because they do concern your care in time and its impact, okay?\",\"start\":332790,\"end\":338480,\"confidence\":0.69105344999999995803108276959392242133617401123046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, I know.\",\"start\":339046,\"end\":339596,\"confidence\":0.52079269999999999729567434769705869257450103759765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So where did you grow up and who did you live with before you went into care?\",\"start\":340162,\"end\":344185,\"confidence\":0.83842499999999997584154698415659368038177490234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I lived with my mum before I moved here.\",\"start\":345227,\"end\":348172,\"confidence\":0.844722500000000042774672692758031189441680908203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I lived with my gran, and eventually she died.\",\"start\":348949,\"end\":352056,\"confidence\":0.78087074000000000761900764700840227305889129638671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was always with my mum on and off, and then I was with my gran on and off.\",\"start\":352980,\"end\":356307,\"confidence\":0.78379666999999997312187360876123420894145965576171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was kind of, I wasn't really in an actual setting, if you know what I mean.\",\"start\":356467,\"end\":362227,\"confidence\":0.71828466999999995845627154267276637256145477294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, just a house or a flat?\",\"start\":362405,\"end\":363883,\"confidence\":0.819380039999999976174649418680928647518157958984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, they were flats, aye.\",\"start\":364289,\"end\":366563,\"confidence\":0.67136275999999994734679376051644794642925262451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Flats, yeah.\",\"start\":366709,\"end\":367456,\"confidence\":0.7707382000000000399353439206606708467006683349609375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes.\",\"start\":368008,\"end\":368073,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And did you have your own bedroom?\",\"start\":368755,\"end\":369778,\"confidence\":0.84672665999999996433444948706892319023609161376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No.\",\"start\":371147,\"end\":371404,\"confidence\":0.49361873000000000555331780560663901269435882568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Shared?\",\"start\":372190,\"end\":372575,\"confidence\":0.835263850000000029893953978898935019969940185546875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes.\",\"start\":373490,\"end\":373827,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":374389,\"end\":374694,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What was the food like at home?\",\"start\":375737,\"end\":377053,\"confidence\":0.90233309999999999906350467426818795502185821533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know, just, was it nice home-cooked meals?\",\"start\":377166,\"end\":379397,\"confidence\":0.69517240000000002364544116062461398541927337646484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, it's kinda just my mom and that.\",\"start\":379975,\"end\":382270,\"confidence\":0.80479449999999996823163428416592068970203399658203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"My mom was an alcoholic, all that, so never had anything like that.\",\"start\":382783,\"end\":386106,\"confidence\":0.768509200000000003427658157306723296642303466796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So there was like sex, so no, there's nothing to eat.\",\"start\":386170,\"end\":389942,\"confidence\":0.49953937999999997732203382838633842766284942626953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":390487,\"end\":390824,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And you've got\\u2014 did you say this, there were 6 of you, so there was 5 siblings?\",\"start\":392012,\"end\":394805,\"confidence\":0.82257389999999996899049392595770768821239471435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, 5.\",\"start\":395639,\"end\":396137,\"confidence\":0.5145720000000000293738366963225416839122772216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And can I ask how many brothers and how many sisters?\",\"start\":396687,\"end\":398928,\"confidence\":0.844701900000000005519495971384458243846893310546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There's 3 brothers, 3 sisters, and me, so 7.\",\"start\":400243,\"end\":404499,\"confidence\":0.864718560000000024956534616649150848388671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, and there was 7 of you all together?\",\"start\":406554,\"end\":409451,\"confidence\":0.8515445600000000059282001529936678707599639892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, and we stayed in the apartment.\",\"start\":410152,\"end\":411706,\"confidence\":0.7205578999999999734171751697431318461894989013671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, and who did you share the bedroom with?\",\"start\":413130,\"end\":415148,\"confidence\":0.8781904000000000376502384824561886489391326904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Me and my brothers and I.\",\"start\":416327,\"end\":417748,\"confidence\":0.76125830000000005437499339677742682397365570068359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, are you the youngest or the middle?\",\"start\":419444,\"end\":421656,\"confidence\":0.87720626999999995465628899182775057852268218994140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Middle.\",\"start\":423149,\"end\":423424,\"confidence\":0.6206991699999999667625161237083375453948974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Middle.\",\"start\":424720,\"end\":427359,\"confidence\":0.6206991699999999667625161237083375453948974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, what about school?\",\"start\":429610,\"end\":432024,\"confidence\":0.754913100000000003575451046344824135303497314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you still go to school before you went into care?\",\"start\":432299,\"end\":434569,\"confidence\":0.80905455000000003895621603078325279057025909423828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was in primary school, I was in St. Fergus, but I was hardly there.\",\"start\":435932,\"end\":440849,\"confidence\":0.7702837000000000156063606482348404824733734130859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Didn't go well, no.\",\"start\":441058,\"end\":441958,\"confidence\":0.88490809999999997526032302630483172833919525146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So it was basically your mum's fate on that one, just basically.\",\"start\":442038,\"end\":445674,\"confidence\":0.696891200000000043957015805062837898731231689453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"My mum was an alcoholic, mum was always in and out of jail.\",\"start\":445824,\"end\":448183,\"confidence\":0.86256779999999999564153085884754545986652374267578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, that was that your father.\",\"start\":449178,\"end\":450592,\"confidence\":0.74462930000000004948645937474793754518032073974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"All right, if I do go silent at any moment, it is just so I can type up these notes, okay?\",\"start\":453757,\"end\":460097,\"confidence\":0.85771315999999997448099975372315384447574615478515625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's fine.\",\"start\":460566,\"end\":460955,\"confidence\":0.6264667999999999903337766227195970714092254638671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Uh, no problem.\",\"start\":461537,\"end\":462864,\"confidence\":0.69890916000000002927805553554208017885684967041015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I didn't get high school, didn't I?\",\"start\":463964,\"end\":466262,\"confidence\":0.50208116000000002632219775478006340563297271728515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You didn't go into high school?\",\"start\":466958,\"end\":467899,\"confidence\":0.72325724000000002344989979974343441426753997802734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, I didn't get high school.\",\"start\":468602,\"end\":469829,\"confidence\":0.51206490000000004503277750700362958014011383056640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":470336,\"end\":470581,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, how did you come to enter into the care system?\",\"start\":474972,\"end\":477834,\"confidence\":0.7580810000000000048459014578838832676410675048828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"My gran died when I was\\u2014 she died when I was 10, and my mum was\\u2014 she was an alcoholic.\",\"start\":479697,\"end\":487175,\"confidence\":0.8558668499999999568217390333302319049835205078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And I think my mum ended up putting us into care because my gran died, but ended up\\u2014 I was kind of\\u2014 I wasn't good at school, so I was going to a boys' home anyway, but me and my brother were in a care with her, so Right, okay.\",\"start\":488296,\"end\":503070,\"confidence\":0.54914519999999999999573674358543939888477325439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So it was your mum who made the decision.\",\"start\":503070,\"end\":504420,\"confidence\":0.737463500000000049539039537194184958934783935546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were you ever told why you were put into care?\",\"start\":504470,\"end\":506610,\"confidence\":0.645528300000000054836846175021491944789886474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"My mum always came down.\",\"start\":507690,\"end\":508790,\"confidence\":0.5096711000000000435505853602080605924129486083984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"She was an alcoholic, so basically put into care because of that, because she never did any visiting much.\",\"start\":508790,\"end\":513330,\"confidence\":0.84194559999999996069419694322277791798114776611328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I always stayed with my aunt and gran, and she was always throwing us out and things like that.\",\"start\":513330,\"end\":517010,\"confidence\":0.51569370000000003262385916968923993408679962158203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Right, so you weren't told, but you kind of knew?\",\"start\":517010,\"end\":519230,\"confidence\":0.705374799999999968491692925454117357730865478515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, aye.\",\"start\":520010,\"end\":521050,\"confidence\":0.5301291999999999671189243599656037986278533935546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":521050,\"end\":521490,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We were told the day we walked in that we were going into care.\",\"start\":521490,\"end\":524330,\"confidence\":0.52884450000000005065459163233754225075244903564453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":524750,\"end\":526510,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I know you've got 6 siblings, obviously, besides yourself, so you've got 3 brothers and 3 sisters, and you're the middle child.\",\"start\":526510,\"end\":530570,\"confidence\":0.77276635000000004627196403816924430429935455322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were you separated from any of them in care?\",\"start\":532440,\"end\":534270,\"confidence\":0.81910943999999996645300370801123790442943572998046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes.\",\"start\":535226,\"end\":535404,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"How many?\",\"start\":536344,\"end\":536733,\"confidence\":0.8243186000000000124288135339156724512577056884765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"From all\\u2014 [Speaker] \\u2014from all of them?\",\"start\":537640,\"end\":539163,\"confidence\":0.82939803999999994754688259490649215877056121826171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, me and my brother Kevin here, we were not eh\\u2014 be charmed if there was another one that I was separated to but it wasn't the case.\",\"start\":540103,\"end\":549518,\"confidence\":0.74254160000000002384012987022288143634796142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We were 10 or something.\",\"start\":551387,\"end\":553385,\"confidence\":0.86791205000000004599058911480824463069438934326171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":554384,\"end\":554771,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And did you say how old were you when you first entered care?\",\"start\":556399,\"end\":558671,\"confidence\":0.8627569999999999961204366627498529851436614990234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you say about 10?\",\"start\":558735,\"end\":559493,\"confidence\":0.89175769999999998649542476414353586733341217041015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Kind of taking it over, yes, sorry.\",\"start\":559960,\"end\":562220,\"confidence\":0.537646599999999974528464008471928536891937255859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, and how did you feel at the time of first entering care?\",\"start\":562220,\"end\":566420,\"confidence\":0.8848532399999999853434928809292614459991455078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know, what were your first thoughts, if you can remember anything?\",\"start\":566420,\"end\":568850,\"confidence\":0.84456693999999998823113855905830860137939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know actually how I felt, because I was quite young, you know what I mean?\",\"start\":570320,\"end\":573780,\"confidence\":0.52722495999999996474372210286674089729785919189453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So sometimes when you're young, you don't tend to think about it.\",\"start\":574100,\"end\":577130,\"confidence\":0.656906400000000001426769813406281173229217529296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You kind of must feel like brothers and sisters and things like that, but you never really\\u2014 You never really thought about how you felt?\",\"start\":577420,\"end\":583750,\"confidence\":0.64440200000000003033306938959867693483829498291015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Nah, it's kind of when you're that young, you don't really think about it.\",\"start\":584040,\"end\":587520,\"confidence\":0.6251673700000000000187583282240666449069976806640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No, I'm just so sad because my gran died, and if she didn't die, I don't think I'd be around here, to be honest with you.\",\"start\":594464,\"end\":599682,\"confidence\":0.8877216999999999469395106643787585198879241943359375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Oh, bless.\",\"start\":600648,\"end\":601163,\"confidence\":0.67700729999999997854587263645953498780727386474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were you very close with your gran?\",\"start\":602870,\"end\":603935,\"confidence\":0.912092200000000019599610823206603527069091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was very close to her.\",\"start\":604730,\"end\":605477,\"confidence\":0.57261985999999998053766603334224782884120941162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"She was kind of\\u2014 she was always there when she had cancer, so she passed away.\",\"start\":605720,\"end\":611703,\"confidence\":0.484910699999999972309439044693135656416416168212890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"So kind of, that was That's from my wee staffies cottoning up.\",\"start\":611769,\"end\":616702,\"confidence\":0.53436680000000003065707687710528261959552764892578125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Bless you.\",\"start\":617412,\"end\":618782,\"confidence\":0.79612786000000002051280034720548428595066070556640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything important about your childhood health, any learning needs, any vulnerability that should be recorded for redress?\",\"start\":620233,\"end\":626053,\"confidence\":0.82209885000000004762199523611343465745449066162109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No, I had ADHD when I was young.\",\"start\":627452,\"end\":631138,\"confidence\":0.53779834999999998057518268979038111865520477294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, I'll jot that down.\",\"start\":632787,\"end\":635196,\"confidence\":0.8408845700000000533691491000354290008544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, so I'm now going to move on to the next section, and what I'm going to do in this section is I'm going to ask you a multitude of questions but for each care setting one by one, okay?\",\"start\":637696,\"end\":648693,\"confidence\":0.840536240000000045569095163955353200435638427734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":649367,\"end\":649544,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I know that there'll be some things that pop up where you're like, oh, that happened in that one as well, but I need to make sure I keep it chronological for when it gets sent to redress, okay?\",\"start\":649929,\"end\":658370,\"confidence\":0.83794360000000001065245669451542198657989501953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":658931,\"end\":659156,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Perfect.\",\"start\":659637,\"end\":660135,\"confidence\":0.76724212999999996664968193726963363587856292724609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I'm going to start with Gryfe Children's Home.\",\"start\":660279,\"end\":662156,\"confidence\":0.90707050000000000178346226675785146653652191162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So from records, I can see that you entered there on the 12th of February 1992.\",\"start\":662782,\"end\":667997,\"confidence\":0.9131819599999999592654376101563684642314910888671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can I ask what kind of setting it was?\",\"start\":668784,\"end\":670533,\"confidence\":0.873837650000000021321966414689086377620697021484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So was it a house?\",\"start\":670629,\"end\":671672,\"confidence\":0.85047470000000002787743369481177069246768951416015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was it like a There was two houses, so there was two houses, different houses.\",\"start\":671849,\"end\":676629,\"confidence\":0.83988739999999995067270219806232489645481109619140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Two houses.\",\"start\":677213,\"end\":677928,\"confidence\":0.71049050000000002480504690538509748876094818115234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And which one were you in?\",\"start\":678285,\"end\":679194,\"confidence\":0.8310268499999999836092001714860089123249053955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was there any name?\",\"start\":679405,\"end\":680022,\"confidence\":0.85320410000000002082032324324245564639568328857421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Did it look\\u2014 No, just, just both of them are called the Grange.\",\"start\":680440,\"end\":683656,\"confidence\":0.8258680000000000465121274828561581671237945556640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was two different ones.\",\"start\":683705,\"end\":684728,\"confidence\":0.7914359600000000494190999233978800475597381591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was a big house and then there was a wee one next to it, a wee cottage.\",\"start\":684777,\"end\":687018,\"confidence\":0.78039910000000001222275614054524339735507965087890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":689122,\"end\":689494,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And which one were you in?\",\"start\":689543,\"end\":690222,\"confidence\":0.8310268499999999836092001714860089123249053955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The big house?\",\"start\":690270,\"end\":690787,\"confidence\":0.83788264000000001185952669402468018233776092529296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":691483,\"end\":691612,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":693908,\"end\":694166,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And how many floors was it, can you remember?\",\"start\":696575,\"end\":698079,\"confidence\":0.82849972999999998979347992644761689007282257080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There's only 2 floors.\",\"start\":699340,\"end\":702574,\"confidence\":0.77400290000000004919655793855781666934490203857421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's quite a long, quite long at the back.\",\"start\":703657,\"end\":705517,\"confidence\":0.6641839000000000492462959300610236823558807373046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think it's still there, I'm not sure.\",\"start\":708011,\"end\":709925,\"confidence\":0.82702149999999996499155940909986384212970733642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Potentially.\",\"start\":712350,\"end\":712921,\"confidence\":0.6574866999999999794823679621913470327854156494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Some of them haven't really shut down, some of them have kind of kept the building but changed what it's used for.\",\"start\":713508,\"end\":717864,\"confidence\":0.84846589999999999509583403778378851711750030517578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I know Paul Rossi shut down, so that's why I got moved, because it's coming under LSD building, so they moved us up.\",\"start\":718726,\"end\":723509,\"confidence\":0.7157090299999999682967199987615458667278289794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Right, yeah.\",\"start\":723994,\"end\":724624,\"confidence\":0.6106662000000000478650008517433889210224151611328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So what was the ordinary daily life like in Greif?\",\"start\":726900,\"end\":731490,\"confidence\":0.8396327500000000387814225177862681448459625244140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was kind of, because you're young, it was kind of, I don't know, it was kind of, there wasn't any real set and rigid rules, so you just had to exist there and adapt.\",\"start\":732070,\"end\":740460,\"confidence\":0.6958794999999999841833187019801698625087738037109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so what about the actual, so did you have your own bedroom here?\",\"start\":740770,\"end\":744220,\"confidence\":0.855232800000000015216983229038305580615997314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"In Greif?\",\"start\":745510,\"end\":746970,\"confidence\":0.8077389999999999847801746000186540186405181884765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know, I can't remember.\",\"start\":746970,\"end\":747730,\"confidence\":0.487890749999999984165555133586167357861995697021484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Okay, that's okay.\",\"start\":748150,\"end\":749990,\"confidence\":0.68137455000000002325322157048503868281841278076171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Kinda maybe, I think, but I can't remember the Greif that much because I was that young.\",\"start\":749990,\"end\":753510,\"confidence\":0.64598359999999999114805859790067188441753387451171875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's okay, I'll just\\u2014 we'll take down what we can remember, and that's absolutely fine.\",\"start\":753626,\"end\":758963,\"confidence\":0.60477309999999995238084693482960574328899383544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about toiletries?\",\"start\":759973,\"end\":761944,\"confidence\":0.734330359999999959796923576504923403263092041015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you remember if you were provided with shower gel, toothpaste?\",\"start\":761992,\"end\":764701,\"confidence\":0.84002845999999997683715946550364606082439422607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, I don't remember.\",\"start\":765663,\"end\":766288,\"confidence\":0.65402349999999997987032429591636173427104949951171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Don't remember.\",\"start\":766384,\"end\":767266,\"confidence\":0.5882407400000000397000121665769256651401519775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about the food?\",\"start\":767586,\"end\":768484,\"confidence\":0.84686870000000002978168822664883919060230255126953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was the food okay?\",\"start\":768548,\"end\":769430,\"confidence\":0.84776013999999999537493522439035587012767791748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't actually remember what I ate.\",\"start\":770471,\"end\":771882,\"confidence\":0.492423739999999998673274603788740932941436767578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That's okay, I'm just literally going to list off some things, and if you can't remember, just say no, okay?\",\"start\":771994,\"end\":776979,\"confidence\":0.65438454999999995376214201314724050462245941162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":777524,\"end\":777877,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about school?\",\"start\":778646,\"end\":779624,\"confidence\":0.7698970000000000535322897121659480035305023193359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you still go to school while in this setting?\",\"start\":779688,\"end\":781659,\"confidence\":0.86134330000000003391136260688654147088527679443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, when I was in the group, I was still going to Mr Patrick Bishop's for a couple of months.\",\"start\":782400,\"end\":786263,\"confidence\":0.7213057000000000495987251269980333745479583740234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":788052,\"end\":788374,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about clothing?\",\"start\":789645,\"end\":791639,\"confidence\":0.84107719999999996929318513139151036739349365234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you get provided any clothes there?\",\"start\":791816,\"end\":793843,\"confidence\":0.8406879000000000434766889156890101730823516845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't actually.\",\"start\":794663,\"end\":795130,\"confidence\":0.638726099999999963330310492892749607563018798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I can't remember.\",\"start\":795860,\"end\":796702,\"confidence\":0.5250566599999999528591843045433051884174346923828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Sorry about that.\",\"start\":797009,\"end\":799455,\"confidence\":0.6856381000000000280891754300682805478572845458984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's all right, don't worry.\",\"start\":799762,\"end\":800928,\"confidence\":0.72091910000000003488906941129243932664394378662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about contact with family?\",\"start\":800993,\"end\":802321,\"confidence\":0.8431431000000000341998429576051421463489532470703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you still see your mum?\",\"start\":802370,\"end\":803633,\"confidence\":0.8191457399999999555717522525810636579990386962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":805815,\"end\":805881,\"confidence\":0.49361873000000000555331780560663901269435882568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And was that your decision, her decision, or?\",\"start\":806631,\"end\":808589,\"confidence\":0.825227799999999955815610519493930041790008544921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It was probably her because she was an alcoholic, you know.\",\"start\":809202,\"end\":811191,\"confidence\":0.63228910000000004831832711715833283960819244384765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":811611,\"end\":811789,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I just, you know, that young, I can't even remember anything about that one.\",\"start\":812679,\"end\":816447,\"confidence\":0.4921784000000000158792090587667189538478851318359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, I can't remember what I had for breakfast yesterday, so it's all right.\",\"start\":816528,\"end\":820141,\"confidence\":0.56265810000000004986731028111535124480724334716796875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"And I can.\",\"start\":820883,\"end\":821427,\"confidence\":0.547533150000000023993607101147063076496124267578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, what about the staff?\",\"start\":826610,\"end\":828785,\"confidence\":0.80211759999999998616004859286476857960224151611328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What were the staff like?\",\"start\":828851,\"end\":829718,\"confidence\":0.8603102000000000249002596319769509136676788330078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Some of them were all right and some of them were just not all right.\",\"start\":831259,\"end\":834823,\"confidence\":0.497821569999999991029682178123039193451404571533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You always get that in homes.\",\"start\":835113,\"end\":836049,\"confidence\":0.69189290000000003288960215286351740360260009765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There's always a mixture, there's always ones that's alright, there's always ones that's not alright.\",\"start\":836510,\"end\":839950,\"confidence\":0.614792800000000028148861019872128963470458984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, always just a bit of a mixture of, you know, there's always going to be one or two.\",\"start\":840130,\"end\":843790,\"confidence\":0.79477315999999997853109334755572490394115447998046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Mixture, mixture.\",\"start\":844530,\"end\":846150,\"confidence\":0.72745716999999998630954678446869365870952606201171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Mixture of nice people and mixture of assholes, basically.\",\"start\":846150,\"end\":850330,\"confidence\":0.833628950000000035203129300498403608798980712890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Fair enough.\",\"start\":850330,\"end\":851890,\"confidence\":0.592466200000000053904614105704240500926971435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about the kids, the other children there, were they alright with you?\",\"start\":851890,\"end\":854870,\"confidence\":0.84763690000000002644497953951940871775150299072265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you get along?\",\"start\":854870,\"end\":855550,\"confidence\":0.86931919999999995862793866763240657746791839599609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I can't remember, Mr Patrick Bishop.\",\"start\":856230,\"end\":858130,\"confidence\":0.7048965000000000369340114048100076615810394287109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I can't remember any of them.\",\"start\":858130,\"end\":859750,\"confidence\":0.484926460000000003613962462623021565377712249755859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think I was only in there for a bit.\",\"start\":859750,\"end\":861200,\"confidence\":0.8187931999999999987949195201508700847625732421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think it was the last few months I was in there.\",\"start\":861850,\"end\":863560,\"confidence\":0.88540180000000001658833070905529893934726715087890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think from what I could see Actually, let me just have a little look.\",\"start\":863810,\"end\":868170,\"confidence\":0.8082350000000000367350594387971796095371246337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Maybe a bit over 6 months, maybe even more than that.\",\"start\":868170,\"end\":870330,\"confidence\":0.793631729999999979696667651296593248844146728515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"From February until August.\",\"start\":870330,\"end\":872970,\"confidence\":0.8432168399999999675031858714646659791469573974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, well, no, it's a couple of months.\",\"start\":872970,\"end\":875150,\"confidence\":0.58872049999999997993427314213477075099945068359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, a couple of months.\",\"start\":875150,\"end\":875910,\"confidence\":0.73025379999999995295212329438072629272937774658203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":876430,\"end\":876450,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about any rules?\",\"start\":876450,\"end\":878990,\"confidence\":0.790820599999999984675014275126159191131591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were there any particular strict rules that you can remember?\",\"start\":878990,\"end\":882300,\"confidence\":0.85883520000000002081463890135637484490871429443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I can't remember that.\",\"start\":882550,\"end\":883770,\"confidence\":0.5719912000000000329436034007812850177288055419921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Any punishments?\",\"start\":883970,\"end\":886070,\"confidence\":0.72565866000000001090342038878588937222957611083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Ah, there was punishments.\",\"start\":886070,\"end\":887030,\"confidence\":0.5674698400000000031440094971912913024425506591796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You were thrown in your room and locked in your room and things like that.\",\"start\":887030,\"end\":888970,\"confidence\":0.68512139999999999151469864955288358032703399658203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You would be thrown in your room and locked in?\",\"start\":888970,\"end\":890890,\"confidence\":0.6632188599999999656375848644529469311237335205078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, I\\u2014 okay, that's what they used to\\u2014 that's\\u2014 that happened in quite a lot of homes when I was young.\",\"start\":891470,\"end\":897991,\"confidence\":0.772069099999999952643747747060842812061309814453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You used to get locked in your rooms and all that, and you were bad and all that.\",\"start\":898056,\"end\":900484,\"confidence\":0.85443860000000004806253173228469677269458770751953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I have heard that from a couple of people, to be fair.\",\"start\":900726,\"end\":903404,\"confidence\":0.8284951400000000187873183676856569945812225341796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It's quite a lot of the bastards used to hit you and all that.\",\"start\":904177,\"end\":906369,\"confidence\":0.69105994999999997840944843119359575212001800537109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did they hit you in Greif?\",\"start\":907014,\"end\":908062,\"confidence\":0.73937160000000001769393520589801482856273651123046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":908851,\"end\":908884,\"confidence\":0.49361873000000000555331780560663901269435882568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No?\",\"start\":909400,\"end\":909496,\"confidence\":0.6175194999999999989626076057902537286281585693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":909657,\"end\":909851,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Um, did anything happen in Greif that you would now as an adult consider to be abuse, neglect, or harmful?\",\"start\":911929,\"end\":917859,\"confidence\":0.70393830000000001678728267506812699139118194580078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Just get locked in a room, things like that.\",\"start\":919804,\"end\":921367,\"confidence\":0.71799420000000002684004130060202442109584808349609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think that's ample.\",\"start\":921416,\"end\":922270,\"confidence\":0.5682517000000000262360799752059392631053924560546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":922930,\"end\":923188,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And grabbed and threw about.\",\"start\":925670,\"end\":926830,\"confidence\":0.65440419999999999145501305974903516471385955810546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"That's probably the same as physical abuse, I'd say.\",\"start\":926895,\"end\":929150,\"confidence\":0.72146535000000000525943733009626157581806182861328125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, absolutely.\",\"start\":929558,\"end\":931204,\"confidence\":0.5014298999999999839616293684230186045169830322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"How did it make you feel?\",\"start\":934387,\"end\":935240,\"confidence\":0.84311130000000000794813104221248067915439605712890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know, like at the time, like when you were being locked in your room, how would you feel?\",\"start\":935368,\"end\":938940,\"confidence\":0.6144746500000000111185727291740477085113525390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You feel bad when they do that because you normally used to be locked up.\",\"start\":939696,\"end\":942383,\"confidence\":0.887584869999999970247017699875868856906890869140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It's like imprisonment.\",\"start\":942431,\"end\":943075,\"confidence\":0.74725169999999996317541217649704776704311370849609375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Especially when you're that lucky, you're only 10 years old, you go, ah, what's going on?\",\"start\":945018,\"end\":948436,\"confidence\":0.60943069999999999186712784648989327251911163330078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, absolutely.\",\"start\":948872,\"end\":950177,\"confidence\":0.5014298999999999839616293684230186045169830322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, was it all of the staff that were involved, only a particular few?\",\"start\":951757,\"end\":954837,\"confidence\":0.78150240000000004148006382820312865078449249267578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There's only a couple.\",\"start\":955483,\"end\":956177,\"confidence\":0.7923983999999999472407807843410409986972808837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's certainly\\u2014 I've noticed that, and I noticed that in the buy homes, isn't it?\",\"start\":956306,\"end\":959518,\"confidence\":0.72271070000000003918927404811256565153598785400390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You always get ones that are brand new, you always get ones that are just arseholes, and you always get ones that shouldn't have been at home because you've been in jail.\",\"start\":959921,\"end\":966935,\"confidence\":0.92979120000000003987139507444226182997226715087890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, okay.\",\"start\":969714,\"end\":982431,\"confidence\":0.55090344000000002200323478973587043583393096923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you give me one clear example of this occurrence?\",\"start\":984975,\"end\":989036,\"confidence\":0.778674960000000027093847165815532207489013671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So where and when did it occur?\",\"start\":989166,\"end\":990557,\"confidence\":0.86169434000000000306584979625768028199672698974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know, what happened before?\",\"start\":990622,\"end\":991706,\"confidence\":0.83512799999999998146194002401898615062236785888671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Just give a You were told to do something, you never done it, and you used to be grabbed and threw in your room and all that, and strangled.\",\"start\":993790,\"end\":1000550,\"confidence\":0.78765180000000001303561703025479800999164581298828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And what kind of thing would you do for that to be the punishment?\",\"start\":1000550,\"end\":1003060,\"confidence\":0.61325669999999998793782651773653924465179443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I just can't remember that, to be honest.\",\"start\":1004630,\"end\":1006750,\"confidence\":0.5398050500000000084810380940325558185577392578125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's okay, that's okay.\",\"start\":1007050,\"end\":1009370,\"confidence\":0.74750799999999995026911392415058799088001251220703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Too young, you know, a 10-year-old, you know.\",\"start\":1009370,\"end\":1010930,\"confidence\":0.582968099999999989080379236838780343532562255859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, yeah, of course.\",\"start\":1010930,\"end\":1012050,\"confidence\":0.472815900000000011171863434356055222451686859130859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did it happen often?\",\"start\":1012050,\"end\":1012930,\"confidence\":0.83122456000000000120309096018900163471698760986328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was it quite a regular occurrence?\",\"start\":1013010,\"end\":1015610,\"confidence\":0.89745145999999997865614886904950253665447235107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, it was often.\",\"start\":1015610,\"end\":1016470,\"confidence\":0.76120880000000001874838062576600350439548492431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Hang on, Grace, I'm just gonna spanner the hands.\",\"start\":1016470,\"end\":1020170,\"confidence\":0.79813312999999996844024963138508610427379608154296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They just, I don't think they were trained right to start with to actually deal with people.\",\"start\":1021037,\"end\":1024006,\"confidence\":0.8950310999999999683751639167894609272480010986328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The young ones are just, I think they just, we'll just put them in the group.\",\"start\":1024280,\"end\":1027684,\"confidence\":0.842952130000000021681216821889393031597137451171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yes, and what about, did it ever become worse or change or was it kind of just the same thing over and over?\",\"start\":1028297,\"end\":1035650,\"confidence\":0.68414914999999998368451770147657953202724456787109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Same thing over and over.\",\"start\":1036340,\"end\":1037503,\"confidence\":0.5376771700000000375752051695599220693111419677734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You always knew when you turned the page or turned around you were getting locked in a room.\",\"start\":1037667,\"end\":1040764,\"confidence\":0.5753662999999999971834085954469628632068634033203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about when you were locked in your room, were you still, were you given any food or water?\",\"start\":1042292,\"end\":1045827,\"confidence\":0.69167763000000004325329427956603467464447021484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, they used to open the door but they're not bringing your dinner.\",\"start\":1049031,\"end\":1051916,\"confidence\":0.4934753499999999792891003380645997822284698486328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Would you have to eat your dinner in the room or were you allowed to go and eat with everyone else?\",\"start\":1053206,\"end\":1056591,\"confidence\":0.88248837000000002195321258113835938274860382080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They used to bring up dinner.\",\"start\":1057919,\"end\":1059354,\"confidence\":0.83220919999999998228901176844374276697635650634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There wasn't a toilet in the room either, to be honest with you.\",\"start\":1059500,\"end\":1061822,\"confidence\":0.57859117000000004349402615844155661761760711669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":1062176,\"end\":1062564,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I remember that much.\",\"start\":1065095,\"end\":1065775,\"confidence\":0.70173717000000002119719511028961278498172760009765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I know it sounds a bit\\u2014 I know it can be a bit hard to talk about, but with there being no toilet, would you have an accident while you were in there?\",\"start\":1066376,\"end\":1075414,\"confidence\":0.5007139400000000239998598772217519581317901611328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Aye, just no choice.\",\"start\":1076185,\"end\":1077887,\"confidence\":0.6081052000000000123947074825991876423358917236328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You either piss yourself or you shake yourself or you push the toilet or something.\",\"start\":1078031,\"end\":1082029,\"confidence\":0.88891030000000004207549864077009260654449462890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":1082463,\"end\":1082623,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"There's no choice when you're locked in a room.\",\"start\":1083025,\"end\":1084470,\"confidence\":0.53076120000000004406359721542685292661190032958984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's just, it happened quite a lot back in the day.\",\"start\":1084550,\"end\":1087023,\"confidence\":0.73025583999999998940921841494855470955371856689453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Would you ask to go to the toilet or were you not able to?\",\"start\":1087521,\"end\":1090186,\"confidence\":0.61828190000000005088764964966685511171817779541015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It's extremely hard to go.\",\"start\":1090266,\"end\":1092177,\"confidence\":0.7682596999999999898278701948584057390689849853515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You just get knocked.\",\"start\":1092241,\"end\":1092964,\"confidence\":0.525408300000000050289372666156850755214691162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's just getting older.\",\"start\":1093381,\"end\":1094521,\"confidence\":0.717703399999999991365484675043262541294097900390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":1094602,\"end\":1094762,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, what immediate effects came from this kind of experience?\",\"start\":1104292,\"end\":1108364,\"confidence\":0.570226200000000016387957657570950686931610107421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Was there any pain or injury, any fear, shame, sleep problems, bedwetting, any running away?\",\"start\":1108460,\"end\":1113830,\"confidence\":0.6875567000000000206227923627011477947235107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, that was all.\",\"start\":1114776,\"end\":1115465,\"confidence\":0.55222296999999997968444631624151952564716339111328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That was all the same.\",\"start\":1115898,\"end\":1116828,\"confidence\":0.71723186999999999358124114223755896091461181640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I used to wet your bed, used to run away, used to get fear.\",\"start\":1116876,\"end\":1119617,\"confidence\":0.6307300000000000128608235172578133642673492431640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Something\\u2014 that's how you used to run away, because you were feared.\",\"start\":1120323,\"end\":1122247,\"confidence\":0.59876600000000002044231450781808234751224517822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":1122872,\"end\":1123561,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Probably.\",\"start\":1125133,\"end\":1125502,\"confidence\":0.5870592599999999716686716055846773087978363037109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You'll have heard that a lot, actually, and been involved in care, you probably\\u2014 that's where a lot of people run away because they've been wet in the bed.\",\"start\":1125679,\"end\":1131525,\"confidence\":0.51627140000000004693703203884069807827472686767578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":1132119,\"end\":1132360,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And I'm sorry to ask, but would you wet the bed in Greif?\",\"start\":1133067,\"end\":1136198,\"confidence\":0.58099100000000003518607627484016120433807373046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":1137082,\"end\":1137323,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":1137805,\"end\":1138061,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what would happen if you wet the bed?\",\"start\":1138126,\"end\":1139362,\"confidence\":0.6515494600000000247064235736615955829620361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were you given any, you know, any comfort?\",\"start\":1139427,\"end\":1142799,\"confidence\":0.77285660000000000469100314148818142712116241455078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were you given any\\u2014?\",\"start\":1143024,\"end\":1143731,\"confidence\":0.82996999999999998554045532728196121752262115478515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No.\",\"start\":1144550,\"end\":1144807,\"confidence\":0.49361873000000000555331780560663901269435882568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Certain staff were alright, certain ones weren't.\",\"start\":1144951,\"end\":1147939,\"confidence\":0.613388299999999997424993125605396926403045654296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So would they, like, say, change your sheets?\",\"start\":1149288,\"end\":1150926,\"confidence\":0.85499095999999996653428979698219336569309234619140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes, some of them are all right.\",\"start\":1151740,\"end\":1153200,\"confidence\":0.70879762999999995631839055931777693331241607666015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So you'll probably hear about a lot.\",\"start\":1153200,\"end\":1154540,\"confidence\":0.7854252999999999929059413261711597442626953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Some of them are already in certain homes.\",\"start\":1154540,\"end\":1155710,\"confidence\":0.78295269999999994592343455224181525409221649169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Some of them\\u2014 it happens in other homes.\",\"start\":1156320,\"end\":1158220,\"confidence\":0.7974447000000000063124616644927300512790679931640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You always meet nice people and then you meet assholes.\",\"start\":1158340,\"end\":1160380,\"confidence\":0.76989180000000001502513669038307853043079376220703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, happens absolutely everywhere.\",\"start\":1160700,\"end\":1162420,\"confidence\":0.51843815999999998123115574344410561025142669677734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I mean, it's just\\u2014 you never really\\u2014 you never got home, you met all nice people.\",\"start\":1162420,\"end\":1166710,\"confidence\":0.446725929999999993302850498366751708090305328369140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Never happens.\",\"start\":1167220,\"end\":1168080,\"confidence\":0.48052755000000002549853661548695527017116546630859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You never get a full night's sleep.\",\"start\":1168080,\"end\":1169550,\"confidence\":0.71508824999999998084376784390769898891448974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Right.\",\"start\":1170320,\"end\":1171480,\"confidence\":0.56647499999999995079491554861306212842464447021484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":1171480,\"end\":1172560,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't know, sometimes you wish for it, but it wasn't gonna happen, so you just had to go.\",\"start\":1172560,\"end\":1178060,\"confidence\":0.52171500000000003982592033935361541807651519775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That's when you're 10-year-old, I mean.\",\"start\":1181850,\"end\":1183187,\"confidence\":0.7079195400000000137907818498206324875354766845703125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"So yeah, absolutely, absolutely.\",\"start\":1183253,\"end\":1185862,\"confidence\":0.697886000000000006338041202980093657970428466796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, did this happen to anyone else, or did you ever\\u2014 did anyone else ever witness this happening to you, you know, being locked in that room?\",\"start\":1188340,\"end\":1195306,\"confidence\":0.6826719999999999455297938766307197511196136474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, I just do what I say.\",\"start\":1195993,\"end\":1196865,\"confidence\":0.7717289000000000509515984958852641284465789794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"People, I mean, there's people who probably witnessed it happening to me and all, but yeah, you're a lot young, you can't remember, but it did happen to other people.\",\"start\":1196945,\"end\":1204374,\"confidence\":0.63655614999999998726565308970748446881771087646484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Used to happen to a lot of people in there.\",\"start\":1206138,\"end\":1208796,\"confidence\":0.62595283999999995483420889286207966506481170654296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, of course.\",\"start\":1210860,\"end\":1211477,\"confidence\":0.576585600000000031428726288140751421451568603515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"That was one of the worst ones.\",\"start\":1213520,\"end\":1214455,\"confidence\":0.96813804000000003302517370684654451906681060791015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Fife was the worst one?\",\"start\":1215840,\"end\":1216798,\"confidence\":0.9192077499999999901092451182194054126739501953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"One of them, aye.\",\"start\":1217724,\"end\":1218504,\"confidence\":0.6403997500000000453468373962095938622951507568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":1219284,\"end\":1219528,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And when you say you would be kind of, you know, grabbed or thrown into your room, was there ever any bruises, any handprints?\",\"start\":1224038,\"end\":1231198,\"confidence\":0.49794992999999998506410747722839005291461944580078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yes, I was always bruised when they grabbed me and hit me and things like that.\",\"start\":1232440,\"end\":1235920,\"confidence\":0.762138399999999993639221429475583136081695556640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It always happened.\",\"start\":1235920,\"end\":1237110,\"confidence\":0.68081800000000003425526529099442996084690093994140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":1238220,\"end\":1240600,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You're 10, you're up there, back that long, you can remember certain things but you can't remember it all.\",\"start\":1240600,\"end\":1244480,\"confidence\":0.6153713499999999836376218809164129197597503662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, of course.\",\"start\":1244480,\"end\":1245660,\"confidence\":0.576585600000000031428726288140751421451568603515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And did you ever tell anyone or try and get any help because of that?\",\"start\":1246540,\"end\":1249120,\"confidence\":0.6103973000000000315168335873750038444995880126953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yeah, I used to tell the night staff and all that, but when you're that young, you don't think they'll believe you when you've been in a home.\",\"start\":1249120,\"end\":1255420,\"confidence\":0.53605384000000000366270569429616443812847137451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They just shy me about or just ignore you.\",\"start\":1256240,\"end\":1258360,\"confidence\":0.54152553999999997191849843147792853415012359619140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, even the nice ones, they used to say, right, I may borrow and just walk away and things like that.\",\"start\":1259173,\"end\":1264929,\"confidence\":0.6859764999999999890434310145792551338672637939453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So, okay, you end up going like this, you end up seeing the hank of their arseholes.\",\"start\":1265010,\"end\":1269564,\"confidence\":0.908162499999999983657517077517695724964141845703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yeah, yeah, because they used to make you\\u2014 even if you made a complaint, you just get ignored because you're that young.\",\"start\":1270079,\"end\":1276206,\"confidence\":0.77150273000000002543430355217424221336841583251953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":1280340,\"end\":1280660,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So that is everything for Greif.\",\"start\":1287744,\"end\":1289964,\"confidence\":0.66533860000000000223252527575823478400707244873046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":1290780,\"end\":1291009,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I'm now going to move on to Beech Avenue.\",\"start\":1291270,\"end\":1292804,\"confidence\":0.88838410000000000987796511253691278398036956787109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I'm going to ask the same question again.\",\"start\":1294130,\"end\":1295832,\"confidence\":0.6940893999999999675054596082190982997417449951171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What was Beech Avenue?\",\"start\":1295929,\"end\":1296918,\"confidence\":0.85871039999999998482138607869273982942104339599609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was it a home?\",\"start\":1296999,\"end\":1297663,\"confidence\":0.8303019000000000371386477127089165151119232177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was it a residential school?\",\"start\":1297728,\"end\":1299187,\"confidence\":0.81495565000000003141877868984011001884937286376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was just\\u2014 it was like two houses knocked into one.\",\"start\":1299836,\"end\":1302555,\"confidence\":0.5343020000000000546691580893821083009243011474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Just a home.\",\"start\":1304362,\"end\":1305184,\"confidence\":0.6155097499999999666187022739904932677745819091796875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"It was just like two normal houses and they knocked it through and they won us.\",\"start\":1305233,\"end\":1308233,\"confidence\":0.57079000000000001957545237019076012074947357177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":1308700,\"end\":1309104,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And can you remember how many floors were in this house?\",\"start\":1309668,\"end\":1311765,\"confidence\":0.8230391999999999708137465859181247651576995849609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"2 floors.\",\"start\":1312494,\"end\":1313820,\"confidence\":0.62445620000000001681428329902701079845428466796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And where was your bedroom?\",\"start\":1314176,\"end\":1315292,\"confidence\":0.76695853000000002719360736591625027358531951904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Top floor.\",\"start\":1316698,\"end\":1317184,\"confidence\":0.65754170000000000673168187859118916094303131103515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":1317733,\"end\":1318170,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you have your own bedroom or shared?\",\"start\":1321210,\"end\":1322743,\"confidence\":0.8927264999999999783852899781777523458003997802734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Own bedroom.\",\"start\":1323468,\"end\":1323967,\"confidence\":0.72360473999999996852494632548769004642963409423828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Own bedroom.\",\"start\":1324435,\"end\":1325128,\"confidence\":0.72360473999999996852494632548769004642963409423828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think there was about 10 people in all or something.\",\"start\":1327497,\"end\":1329785,\"confidence\":0.90759975000000003841904572254861705005168914794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"In the home?\",\"start\":1330732,\"end\":1331233,\"confidence\":0.78678656000000002368466311963857151567935943603515625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":1331928,\"end\":1332122,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":1333238,\"end\":1333706,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about the toilets?\",\"start\":1334369,\"end\":1335145,\"confidence\":0.627272000000000051755932872765697538852691650390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know, was there\\u2014 were they shared?\",\"start\":1335242,\"end\":1337344,\"confidence\":0.878922699999999945674744594725780189037322998046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were the showers shared?\",\"start\":1337441,\"end\":1338395,\"confidence\":0.88734469999999998623962937926989980041980743408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, they're shared toilets, yes.\",\"start\":1339199,\"end\":1340219,\"confidence\":0.73498076000000001073431121767498552799224853515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Shared toilets, okay.\",\"start\":1340833,\"end\":1342290,\"confidence\":0.75620419999999999305373421520926058292388916015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There's a couple of them, there's a couple on the top, one on the bottom.\",\"start\":1342678,\"end\":1348423,\"confidence\":0.8415932699999999488937874048133380711078643798828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Okay, no problem.\",\"start\":1348761,\"end\":1350722,\"confidence\":0.58404654000000000291237256533349864184856414794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":1356333,\"end\":1356755,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what about the food here?\",\"start\":1363943,\"end\":1365051,\"confidence\":0.81096624999999999960920149533194489777088165283203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was actually all right, but you can't really remember much of it.\",\"start\":1366777,\"end\":1370290,\"confidence\":0.6234571300000000260155275100260041654109954833984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, you're still going to school, you're in there, so you're new to the school, you know what I mean?\",\"start\":1370420,\"end\":1375795,\"confidence\":0.76780119999999996149853132010321132838726043701171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about, would you like eat dinner together or eat breakfast together?\",\"start\":1382623,\"end\":1385551,\"confidence\":0.939500699999999966394170769490301609039306640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, you used to do that.\",\"start\":1386198,\"end\":1387249,\"confidence\":0.75172220000000000705853153704083524644374847412109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":1392778,\"end\":1392923,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That was actually, Beech Avenue was actually the best one.\",\"start\":1393149,\"end\":1395519,\"confidence\":0.96458600000000005447731155072688125073909759521484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"It was the best one?\",\"start\":1395987,\"end\":1396761,\"confidence\":0.85776649999999998730260131196700967848300933837890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":1397357,\"end\":1397680,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":1400179,\"end\":1402290,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about hygiene-wise?\",\"start\":1402676,\"end\":1404062,\"confidence\":0.80551150000000004691713684223941527307033538818359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was there any toiletries provided?\",\"start\":1404127,\"end\":1406109,\"confidence\":0.8386232000000000130768285089288838207721710205078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I just cannot remember that, to be honest with you.\",\"start\":1407300,\"end\":1409107,\"confidence\":0.59436970000000000080575546235195361077785491943359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I just cannot remember, too young.\",\"start\":1409655,\"end\":1411656,\"confidence\":0.7542432999999999498896841032546944916248321533203125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"So I just actually liked the home, I thought it was quite good.\",\"start\":1412092,\"end\":1415561,\"confidence\":0.9812665000000000414814849136746488511562347412109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, no, that's absolutely fine.\",\"start\":1415884,\"end\":1416723,\"confidence\":0.70424735999999998892207031531143002212047576904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about clothing?\",\"start\":1416820,\"end\":1417546,\"confidence\":0.84107719999999996929318513139151036739349365234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you go with the clothing that you had from home or were you provided new?\",\"start\":1417724,\"end\":1421178,\"confidence\":0.91952080000000002701909807001356966793537139892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Covenants I came to home, right?\",\"start\":1422220,\"end\":1424140,\"confidence\":0.82537669999999996317541217649704776704311370849609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":1424140,\"end\":1424540,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I can't actually remember getting any clues in there.\",\"start\":1424540,\"end\":1428360,\"confidence\":0.514047600000000048936499297269620001316070556640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't think I was in there that long either.\",\"start\":1428360,\"end\":1429900,\"confidence\":0.5879860999999999560117203145637176930904388427734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Let me have a little look and see.\",\"start\":1431660,\"end\":1433260,\"confidence\":0.76779633999999996607499497258686460554599761962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, Beach Avenue was about 2 months.\",\"start\":1435030,\"end\":1437150,\"confidence\":0.84733044999999995727790746968821622431278228759765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It wasn't that long.\",\"start\":1437560,\"end\":1438680,\"confidence\":0.71644030000000002988969072248437441885471343994140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":1438680,\"end\":1439060,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Because I left there and they put me on Newfield.\",\"start\":1439060,\"end\":1441270,\"confidence\":0.78056300000000000682831569065456278622150421142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, I've got Newfield.\",\"start\":1442360,\"end\":1443880,\"confidence\":0.6090622999999999453990540132508613169193267822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That's the next one, just for this one.\",\"start\":1443880,\"end\":1445940,\"confidence\":0.680619300000000038153302739374339580535888671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about contact with family?\",\"start\":1447000,\"end\":1448200,\"confidence\":0.8431431000000000341998429576051421463489532470703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was there still no contact?\",\"start\":1448200,\"end\":1449310,\"confidence\":0.81739930000000005083649057269212789833545684814453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, no contact, no.\",\"start\":1450101,\"end\":1451010,\"confidence\":0.5029490599999999478342260772478766739368438720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, and what about the staff?\",\"start\":1451400,\"end\":1453755,\"confidence\":0.7708367000000000412995859733200632035732269287109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What were they like?\",\"start\":1453852,\"end\":1454405,\"confidence\":0.84986680000000003332161213620565831661224365234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Actually, it was a guy, a Mr Rankin, and his wife.\",\"start\":1455998,\"end\":1460096,\"confidence\":0.89673089999999999744062506579211913049221038818359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They owned a fruit stall next to Bell Street.\",\"start\":1460321,\"end\":1463615,\"confidence\":0.9009685499999999791498339618556201457977294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They were actually, him and his wife were actually buried inside.\",\"start\":1463679,\"end\":1465981,\"confidence\":0.7302315999999999807101858095848001539707183837890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Okay, okay, cool, got that.\",\"start\":1467542,\"end\":1469181,\"confidence\":0.67914459999999998718323013235931284725666046142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what about the other children?\",\"start\":1470740,\"end\":1471752,\"confidence\":0.61044960000000003663700454126228578388690948486328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were they okay?\",\"start\":1471800,\"end\":1472299,\"confidence\":0.8359995000000000064943606048473156988620758056640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes, I know someone in from Cherwell, so yes, they were actually all right.\",\"start\":1473391,\"end\":1476573,\"confidence\":0.87285226999999998565016312568332068622112274169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know some of the names?\",\"start\":1477759,\"end\":1478723,\"confidence\":0.7950927599999999539903683398733846843242645263671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, yes I do.\",\"start\":1480030,\"end\":1481123,\"confidence\":0.476713419999999998832862502240459434688091278076171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you give me just a couple?\",\"start\":1481429,\"end\":1482780,\"confidence\":0.83568900000000001515587655376293696463108062744140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"It just really helps to solidify the statement is all.\",\"start\":1482957,\"end\":1485288,\"confidence\":0.82029540000000000787849785410799086093902587890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There was Elizabeth Campbell.\",\"start\":1485996,\"end\":1487379,\"confidence\":0.84413360000000003946496462958748452365398406982421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":1490849,\"end\":1491171,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Sharon McAllister.\",\"start\":1491801,\"end\":1492930,\"confidence\":0.81683450000000001889333134386106394231319427490234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":1494641,\"end\":1494915,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That was two.\",\"start\":1495206,\"end\":1496303,\"confidence\":0.70508665000000003697522288348409347236156463623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then my brother Kevin, he was in there too.\",\"start\":1496497,\"end\":1498288,\"confidence\":0.8921219000000000232120100918109528720378875732421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Your brother Kevin was in there too.\",\"start\":1498353,\"end\":1500321,\"confidence\":0.89857565999999999828418140168651007115840911865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is he an older brother?\",\"start\":1500978,\"end\":1502094,\"confidence\":0.90338960000000001482334255342721007764339447021484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Younger, okay.\",\"start\":1503672,\"end\":1504801,\"confidence\":0.61619776000000003879364385284134186804294586181640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He's youngest.\",\"start\":1505204,\"end\":1505769,\"confidence\":0.77470300000000003048938879146589897572994232177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Youngest, okay, got that.\",\"start\":1506576,\"end\":1508995,\"confidence\":0.70248929999999998319282212833059020340442657470703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Did anything happen here that you would now consider abuse, neglect, or harmful as an adult?\",\"start\":1511360,\"end\":1515273,\"confidence\":0.77506079999999999419202367789694108068943023681640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":1516227,\"end\":1516324,\"confidence\":0.49361873000000000555331780560663901269435882568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, okay.\",\"start\":1516874,\"end\":1517391,\"confidence\":0.595505830000000013768612916464917361736297607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And I know the question is, what was different about this placement compared with the others?\",\"start\":1520372,\"end\":1524026,\"confidence\":0.82266706000000000553740164832561276853084564208984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I know you said it was the best one.\",\"start\":1524091,\"end\":1525514,\"confidence\":0.490764680000000008686100727572920732200145721435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What made it the best one?\",\"start\":1526662,\"end\":1527665,\"confidence\":0.5820027599999999523561200476251542568206787109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"The staff are actually very nice.\",\"start\":1528070,\"end\":1530880,\"confidence\":0.98481560000000001320330511589418165385723114013671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The husband\\u2014 there was a husband and wife that owned the fruiters as well, but they ran that.\",\"start\":1531710,\"end\":1535630,\"confidence\":0.87488469999999995962980392505414783954620361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So I don't know if you\\u2014 I can't remember, but I knew Mr Rankin.\",\"start\":1536090,\"end\":1540010,\"confidence\":0.81047826999999994512791090528480708599090576171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He used to take us to the fruiters.\",\"start\":1540010,\"end\":1541050,\"confidence\":0.85172020000000003836504447463084943592548370361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And Mr\\u2014 who, sorry?\",\"start\":1541790,\"end\":1543410,\"confidence\":0.5725078999999999584957777187810279428958892822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"His name is Mr Rankin.\",\"start\":1543450,\"end\":1544820,\"confidence\":0.85645749999999998269828438424156047403812408447265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I can't remember his first name.\",\"start\":1544850,\"end\":1545810,\"confidence\":0.510623040000000028015847419737838208675384521484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The fruiters in that, in Welshgate, were just along the way where I stayed in Paisley.\",\"start\":1545810,\"end\":1551310,\"confidence\":0.90300875999999996590617001857026480138301849365234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So there's something called Paisley.\",\"start\":1551690,\"end\":1552610,\"confidence\":0.8724561299999999963716845741146244108676910400390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"On the fruiters, and he used to take the fruiters and that, and you just used to help yourself.\",\"start\":1552670,\"end\":1555490,\"confidence\":0.84590189999999998438084958252147771418094635009765625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I remember to see the shed and I just thought\\u2014 Okay, I'm glad that there was at least, you know, one place that was safe for you.\",\"start\":1555998,\"end\":1564491,\"confidence\":0.84400679999999994596038277450134046375751495361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That was the only one, aye.\",\"start\":1564555,\"end\":1566497,\"confidence\":0.74711852999999994739965814005699940025806427001953125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Oh, bless you.\",\"start\":1566802,\"end\":1567396,\"confidence\":0.84304075999999994461830965519766323268413543701171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm going to move on now to Newfield.\",\"start\":1568199,\"end\":1571297,\"confidence\":0.88564556999999999309380882550613023340702056884765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I can see that you were there for about 6 months as well.\",\"start\":1571715,\"end\":1574155,\"confidence\":0.88086253000000003243741275582578964531421661376953125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":1574909,\"end\":1575166,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What was Newfield in a sense of, was it a house?\",\"start\":1575632,\"end\":1579276,\"confidence\":0.8909108999999999500829517273814417421817779541015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was not, it was units.\",\"start\":1580769,\"end\":1582037,\"confidence\":0.6325878499999999515779336434206925332546234130859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was like 4 or 5 different units because it was a residential home for boys and girls.\",\"start\":1582230,\"end\":1586308,\"confidence\":0.91526249999999997886135361113701947033405303955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was a residential, okay, boys and girls, plus the school was inside.\",\"start\":1588518,\"end\":1593184,\"confidence\":0.81435709999999994490593735463335178792476654052734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, and how many people were there to a unit?\",\"start\":1597877,\"end\":1602747,\"confidence\":0.83478266000000000968128688327851705253124237060546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you remember it all?\",\"start\":1602796,\"end\":1603553,\"confidence\":0.81777990000000000403446165364584885537624359130859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's okay.\",\"start\":1605400,\"end\":1605758,\"confidence\":0.73359823000000001780307457011076621711254119873046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'd say 6 plus, wasn't it?\",\"start\":1606571,\"end\":1608459,\"confidence\":0.8543162300000000097810470833792351186275482177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":1608524,\"end\":1608833,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So we'll go with like just 6 or more to a unit, and you said there was about 4 or 5 units?\",\"start\":1609266,\"end\":1617634,\"confidence\":0.8696272400000000235564812101074494421482086181640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, there was.\",\"start\":1618563,\"end\":1619237,\"confidence\":0.6856457000000000245876208282425068318843841552734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They were named after islands: Campsie, South, Iona.\",\"start\":1620006,\"end\":1625953,\"confidence\":0.88074784999999999879349843467934988439083099365234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They were named after islands.\",\"start\":1626418,\"end\":1627412,\"confidence\":0.80466205000000001756887968440423719584941864013671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And I've got you down as being in the Campsie unit, is that right?\",\"start\":1628903,\"end\":1631612,\"confidence\":0.8058362999999999498612623938242904841899871826171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, I was in Campsie and South.\",\"start\":1632189,\"end\":1633407,\"confidence\":0.8015255999999999492189317606971599161624908447265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Campsie and South?\",\"start\":1634369,\"end\":1635299,\"confidence\":0.848520900000000022345147954183630645275115966796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":1635957,\"end\":1636037,\"confidence\":0.49361873000000000555331780560663901269435882568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":1636213,\"end\":1638685,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, and what about the units?\",\"start\":1639889,\"end\":1642649,\"confidence\":0.79947559999999995294928112343768589198589324951171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What did they look like?\",\"start\":1642778,\"end\":1643933,\"confidence\":0.85131495999999995394347251931321807205677032470703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know, was there a kitchen, dining room?\",\"start\":1643997,\"end\":1647015,\"confidence\":0.8849525000000000307665004584123380482196807861328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was a kitchen, dining room, yes.\",\"start\":1647833,\"end\":1649101,\"confidence\":0.75414323999999999248444737531826831400394439697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Couches.\",\"start\":1649197,\"end\":1649631,\"confidence\":0.6637350300000000036249048207537271082401275634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Just looked like\\u2014 the units kind of looked like a house, you know what I mean?\",\"start\":1650096,\"end\":1654446,\"confidence\":0.7557576299999999580592202619300223886966705322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":1655376,\"end\":1655714,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about your bedroom?\",\"start\":1657142,\"end\":1659421,\"confidence\":0.85422889999999995769286442737211473286151885986328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you have your own bedroom or did you share?\",\"start\":1659469,\"end\":1661186,\"confidence\":0.88658029999999998782556076548644341528415679931640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I had my own bedroom, yes.\",\"start\":1661748,\"end\":1662678,\"confidence\":0.7396019700000000529627186551806516945362091064453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Own bedroom.\",\"start\":1662935,\"end\":1663544,\"confidence\":0.72360473999999996852494632548769004642963409423828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what about bathrooms?\",\"start\":1663736,\"end\":1664747,\"confidence\":0.62547856999999995597505630939849652349948883056640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes, there was shared bathrooms, yes, for the residents.\",\"start\":1665885,\"end\":1668804,\"confidence\":0.50984010000000001827658024922129698097705841064453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what about showers?\",\"start\":1669189,\"end\":1670119,\"confidence\":0.778929769999999965790493661188520491123199462890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was there shared showers?\",\"start\":1670215,\"end\":1671081,\"confidence\":0.90700440000000004392433083921787329018115997314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Eh, can't remember, but I know there was baths.\",\"start\":1672139,\"end\":1674384,\"confidence\":0.75011145999999995215290482519776560366153717041015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I remember that back then.\",\"start\":1674625,\"end\":1675619,\"confidence\":0.76869569999999998177742099869647063314914703369140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were they shared baths, so kind of everyone would take it in turns to use the baths?\",\"start\":1675988,\"end\":1679291,\"confidence\":0.89974849999999995109334349763230420649051666259765625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":1679997,\"end\":1680157,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":1680734,\"end\":1680991,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about routines?\",\"start\":1682017,\"end\":1682755,\"confidence\":0.80839497000000004600650527208927087485790252685546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was there any specific kind of bathing routine, you know, was it you have to bath in the morning and night, or?\",\"start\":1682819,\"end\":1688335,\"confidence\":0.907575299999999973721287460648454725742340087890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, not really.\",\"start\":1689237,\"end\":1690059,\"confidence\":0.59273153999999994567815519985742866992950439453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, no.\",\"start\":1690123,\"end\":1690462,\"confidence\":0.53180579999999999518678350796108134090900421142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay, I think it was kind of your choice, if you know what I mean.\",\"start\":1690703,\"end\":1695504,\"confidence\":0.8066126000000000129119825942325405776500701904296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, okay.\",\"start\":1695859,\"end\":1696584,\"confidence\":0.55090344000000002200323478973587043583393096923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You didn't have a choice?\",\"start\":1696890,\"end\":1697599,\"confidence\":0.55940920000000005085638576929341070353984832763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, you had a choice?\",\"start\":1698416,\"end\":1699308,\"confidence\":0.6313317400000000301218960885307751595973968505859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was up to you, but nobody ever said to you, go for a shower in the bathroom every day, which I think you should have.\",\"start\":1700200,\"end\":1706025,\"confidence\":0.72147744999999996462491935744765214622020721435546875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, okay.\",\"start\":1706382,\"end\":1709626,\"confidence\":0.55090344000000002200323478973587043583393096923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, what about the food?\",\"start\":1709853,\"end\":1711312,\"confidence\":0.7808804499999999482184875887469388544559478759765625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I think it's actually all right, as I can remember, but I cannae remember that much, darling.\",\"start\":1714107,\"end\":1718467,\"confidence\":0.67588013000000002339362481507123447954654693603515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, again, it's just one of them.\",\"start\":1718888,\"end\":1720330,\"confidence\":0.53638960000000002192876991102821193635463714599609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Right.\",\"start\":1721074,\"end\":1724372,\"confidence\":0.56647499999999995079491554861306212842464447021484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what about toiletries?\",\"start\":1727298,\"end\":1729787,\"confidence\":0.63984834999999995464037283454672433435916900634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you remember being provided shower gel, toothpaste, toothbrush?\",\"start\":1729933,\"end\":1733046,\"confidence\":0.87232220000000004755946747536654584109783172607421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, I cannae, no.\",\"start\":1733938,\"end\":1734684,\"confidence\":0.72629284999999998984065996410208754241466522216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is that that you can't remember, you weren't given them?\",\"start\":1735349,\"end\":1737733,\"confidence\":0.51369553999999995053116208509891293942928314208984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I cannae remember.\",\"start\":1738658,\"end\":1739493,\"confidence\":0.57684827000000005181590267966384999454021453857421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, no, that's okay.\",\"start\":1739558,\"end\":1740332,\"confidence\":0.51965859999999997054231926085776649415493011474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I just wanted to clarify that I didn't get that any mistaken.\",\"start\":1740381,\"end\":1742784,\"confidence\":0.75092119999999995538786379256634972989559173583984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I can't remember.\",\"start\":1743590,\"end\":1745410,\"confidence\":0.5773321399999999936625272312085144221782684326171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Then I got to be about older.\",\"start\":1745410,\"end\":1746300,\"confidence\":0.81786864999999997483115521390573121607303619384765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I know of it, but no, I can't remember that, no.\",\"start\":1746730,\"end\":1749710,\"confidence\":0.5990621000000000417884393755230121314525604248046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Okay, no problem at all.\",\"start\":1749710,\"end\":1751250,\"confidence\":0.77047074000000004279087306713336147367954254150390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what about contact with family?\",\"start\":1751250,\"end\":1752550,\"confidence\":0.80625194000000000027483793019200675189495086669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was there still no contact?\",\"start\":1752550,\"end\":1753660,\"confidence\":0.81739930000000005083649057269212789833545684814453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Eh, I don't think anybody ever came to see me in the tube, no.\",\"start\":1754690,\"end\":1758690,\"confidence\":0.6019003400000000336689254254451952874660491943359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":1758690,\"end\":1759890,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about the staff?\",\"start\":1759890,\"end\":1760710,\"confidence\":0.7918730000000000490700813315925188362598419189453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What were the staff like in this place?\",\"start\":1760710,\"end\":1762230,\"confidence\":0.75525549999999996853006223318516276776790618896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Half and half.\",\"start\":1763270,\"end\":1763770,\"confidence\":0.6354288500000000450285142505890689790248870849609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Half of them were alright, half of them were arseholes.\",\"start\":1763880,\"end\":1765790,\"confidence\":0.7895911300000000299093017019913531839847564697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":1765990,\"end\":1767590,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't know what I need to put.\",\"start\":1767590,\"end\":1769470,\"confidence\":0.6728465999999999613834233969100750982761383056640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, no, say what you need to say, honestly.\",\"start\":1769830,\"end\":1771650,\"confidence\":0.7108658599999999605500988764106296002864837646484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There's no\\u2014 You're all right?\",\"start\":1771830,\"end\":1774080,\"confidence\":0.77038940000000000196678229258395731449127197265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Some of them are all right, some of them were just\\u2014 shouldn't have been there, if you know what I mean.\",\"start\":1774080,\"end\":1778930,\"confidence\":0.65621483000000002672180698937154375016689300537109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about the other children there?\",\"start\":1779280,\"end\":1780719,\"confidence\":0.7337577299999999969060127114062197506427764892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Eh, it's kind of\\u2014 some of them are all right, some of them aren't.\",\"start\":1782240,\"end\":1784340,\"confidence\":0.650120260000000005362608135328628122806549072265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Kinda, they've probably seen this, they've probably seen the same as me.\",\"start\":1784860,\"end\":1788640,\"confidence\":0.70684420000000003359019729032297618687152862548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He was all right, he wasn't.\",\"start\":1788640,\"end\":1789470,\"confidence\":0.6023676399999999819812046553124673664569854736328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, well, you're never going to get along with everyone.\",\"start\":1789760,\"end\":1791830,\"confidence\":0.810024260000000051462620831443928182125091552734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That's it, kinda.\",\"start\":1792840,\"end\":1793580,\"confidence\":0.7245454000000000061021410147077403962612152099609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You don't know them, so yeah, you go, ah, fuck you.\",\"start\":1793580,\"end\":1797600,\"confidence\":0.903657200000000049300297177978791296482086181640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":1797600,\"end\":1798000,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about any rules?\",\"start\":1800486,\"end\":1801248,\"confidence\":0.790820599999999984675014275126159191131591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was there any rules that you can remember from here?\",\"start\":1801312,\"end\":1803434,\"confidence\":0.87199689999999996370405597190256230533123016357421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":1805444,\"end\":1806041,\"confidence\":0.49361873000000000555331780560663901269435882568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about any punishments?\",\"start\":1806767,\"end\":1807589,\"confidence\":0.739098699999999997345412339200265705585479736328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I used to get locked in your room and battered and all that in there.\",\"start\":1808783,\"end\":1811412,\"confidence\":0.6581347600000000408471123591880314052104949951171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I didn't like that place at all.\",\"start\":1811621,\"end\":1813412,\"confidence\":0.97276412999999994912769807342556305229663848876953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So they would take you to your room?\",\"start\":1813944,\"end\":1815218,\"confidence\":0.83307432999999997402795770540251396596431732177734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Some of the staff used to hit you and things like that and throw you in your room and things like that.\",\"start\":1816842,\"end\":1820676,\"confidence\":0.73140119999999997357775782802491448819637298583984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":1823137,\"end\":1823317,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I know you've just said that, but I'll ask the same question again.\",\"start\":1825569,\"end\":1828060,\"confidence\":0.68349504000000005365933475331985391676425933837890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Did anything happen there that as an adult you now consider to be abuse, neglect, or harmful?\",\"start\":1828174,\"end\":1832752,\"confidence\":0.7850904499999999952564166960655711591243743896484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":1833561,\"end\":1833836,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And how would you label that?\",\"start\":1834226,\"end\":1836026,\"confidence\":0.789768000000000025551116777933202683925628662109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Physical abuse, getting hot and bothered and clearing your room and locked in your room.\",\"start\":1837243,\"end\":1840341,\"confidence\":0.8995075999999999627476654495694674551486968994140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I haven't done that.\",\"start\":1840470,\"end\":1841379,\"confidence\":0.60463845999999998870322315269731916487216949462890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I just didn't like the place at all.\",\"start\":1843199,\"end\":1844670,\"confidence\":0.97251790000000004621227844836539588868618011474609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I just couldn't stand it.\",\"start\":1844750,\"end\":1846189,\"confidence\":0.95413183999999995332785829305066727101802825927734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":1849060,\"end\":1849220,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And you've made a complaint, tell staff, as I said to you, you just get knocked.\",\"start\":1851478,\"end\":1855212,\"confidence\":0.49427164000000001209400579682551324367523193359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They just ignore you.\",\"start\":1855456,\"end\":1857307,\"confidence\":0.81751300000000004519762342169997282326221466064453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And who was responsible for the abuse, the physical abuse?\",\"start\":1861040,\"end\":1864444,\"confidence\":0.77620345000000001700612983768223784863948822021484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, the staff.\",\"start\":1865493,\"end\":1866171,\"confidence\":0.63191753999999999980019538270425982773303985595703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The staff.\",\"start\":1866461,\"end\":1866929,\"confidence\":0.69549790000000000222968310481519438326358795166015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And was there any, you know, was it just a particular set of staff or was it kind of all of them?\",\"start\":1867026,\"end\":1870497,\"confidence\":0.836760640000000055493956097052432596683502197265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, just this kind of, as I said to you, some of them are alright, some of them on me.\",\"start\":1871292,\"end\":1875625,\"confidence\":0.53657440000000000690505430611665360629558563232421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yeah, you know, it's not in order.\",\"start\":1876756,\"end\":1877819,\"confidence\":0.71146830000000005345128784028929658234119415283203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You probably notice that in all your claims you're dealing with someone.\",\"start\":1877900,\"end\":1879930,\"confidence\":0.67756486000000004654708618545555509626865386962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"A lot of people, some of the staff they like, and some of them they're just no.\",\"start\":1880171,\"end\":1883941,\"confidence\":0.52640330000000001842153096731635741889476776123046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":1885302,\"end\":1885480,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So can you give me one clear example of a time when you were physically abused?\",\"start\":1886416,\"end\":1892774,\"confidence\":0.62280889999999999862012600715388543903827667236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What happened beforehand, what happened during, and what happened after?\",\"start\":1893113,\"end\":1896340,\"confidence\":0.87064419999999997923367800467531196773052215576171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But it's just, just, I can't even remember what happened before that.\",\"start\":1897950,\"end\":1902128,\"confidence\":0.54368559999999999110542603375506587326526641845703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I remember getting hot grabbed and threw my room and things up.\",\"start\":1902210,\"end\":1905514,\"confidence\":0.86280875999999995240585803912836126983165740966796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So can you remember where it happened?\",\"start\":1906571,\"end\":1907970,\"confidence\":0.86287199999999997235278215157450176775455474853515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know, was it in a communal area?\",\"start\":1908018,\"end\":1909644,\"confidence\":0.8714577599999999701907427152036689221858978271484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was in a\\u2014 no, it wasn't in a communal area, it was in a private bit.\",\"start\":1910590,\"end\":1913458,\"confidence\":0.81568854999999995669668351183645427227020263671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"In a private what, sorry?\",\"start\":1914349,\"end\":1915289,\"confidence\":0.5803930999999999951199924907996319234371185302734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Just in a private bit.\",\"start\":1916035,\"end\":1917023,\"confidence\":0.78702645999999998327467665149015374481678009033203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"In a private bit of the unit.\",\"start\":1917671,\"end\":1919178,\"confidence\":0.758818030000000032231355362455360591411590576171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And so what did the member of staff do?\",\"start\":1921766,\"end\":1924274,\"confidence\":0.80683329999999997550474972740630619227886199951171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They actually just grabbed me and And actually punched me and actually threw me on the bed, then locked the door.\",\"start\":1927324,\"end\":1934308,\"confidence\":0.83052539999999996922497302875854074954986572265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Did he physically hurt you apart from grabbing you?\",\"start\":1936950,\"end\":1939087,\"confidence\":0.52810670000000003998508191216387785971164703369140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yes, he actually whacked me.\",\"start\":1940001,\"end\":1941061,\"confidence\":0.726335469999999983059524311101995408535003662109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"He actually punched me.\",\"start\":1943042,\"end\":1946874,\"confidence\":0.72567459999999994746389120336971245706081390380859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And where did that hit?\",\"start\":1947266,\"end\":1948130,\"confidence\":0.77232730000000004988436330677359364926815032958984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"At my face.\",\"start\":1949733,\"end\":1950325,\"confidence\":0.67035294000000000824712742542033083736896514892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, and was there a mark after, I'm assuming?\",\"start\":1951910,\"end\":1954403,\"confidence\":0.9026747299999999807340600455063395202159881591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, I suppose.\",\"start\":1955070,\"end\":1955815,\"confidence\":0.716240800000000010783196557895280420780181884765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And then he locked you in your room?\",\"start\":1957008,\"end\":1958134,\"confidence\":0.61758166999999997148762531651300378143787384033203125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":1960300,\"end\":1960655,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And how long were you left for?\",\"start\":1961220,\"end\":1962448,\"confidence\":0.85448175999999997909384319427772425115108489990234375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, a good few hours.\",\"start\":1963481,\"end\":1964337,\"confidence\":0.7231300499999999686906448914669454097747802734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And can you remember what happened when you were let out of your room?\",\"start\":1967747,\"end\":1969867,\"confidence\":0.84147220000000000350581785824033431708812713623046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I was just like, my roommate, quite a nice staff actually, what happened to your face?\",\"start\":1971132,\"end\":1975255,\"confidence\":0.71664625000000004018119170723366551101207733154296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I said he whacked me, and then all of a sudden, and get caught up a bit, I fail.\",\"start\":1976079,\"end\":1981512,\"confidence\":0.711384699999999980946085997857153415679931640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That's what they used to say.\",\"start\":1981931,\"end\":1982847,\"confidence\":0.74772749999999998937738610038650222122669219970703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Obviously, a young lady and they're adults, they've got to believe they're adults.\",\"start\":1984842,\"end\":1988380,\"confidence\":0.59068525000000005054090479461592622101306915283203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, that's what happens.\",\"start\":1989827,\"end\":1994275,\"confidence\":0.63284160000000000412256895288010127842426300048828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, now how often did this happen?\",\"start\":1996730,\"end\":1999260,\"confidence\":0.72298549999999994764010580183821730315685272216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"A couple of times.\",\"start\":2000613,\"end\":2001403,\"confidence\":0.6749475000000000335376171278767287731170654296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But it wasn't a regular occurrence?\",\"start\":2003369,\"end\":2004916,\"confidence\":0.70891040000000005161240324014215730130672454833984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, it's just Couple of times with certain staff, yes.\",\"start\":2006402,\"end\":2009002,\"confidence\":0.836978259999999973928197505301795899868011474609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And did it ever change or become worse?\",\"start\":2009576,\"end\":2011546,\"confidence\":0.781643199999999982452436597668565809726715087890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, not really, no.\",\"start\":2013722,\"end\":2015189,\"confidence\":0.59067919999999995983586131842457689344882965087890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Just kind of the same people all the time.\",\"start\":2015334,\"end\":2016881,\"confidence\":0.80756724000000001950638761627487838268280029296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They just used to hit me and grab me and throw me in the room.\",\"start\":2017026,\"end\":2020572,\"confidence\":0.80633790000000005182556606087018735706806182861328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Never liked the place, never liked Newfield at all.\",\"start\":2020975,\"end\":2022748,\"confidence\":0.96321920000000005313012252372573129832744598388671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":2024610,\"end\":2025434,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":2027939,\"end\":2028133,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what was the immediate effect from this?\",\"start\":2029393,\"end\":2030848,\"confidence\":0.82731209999999999471498313141637481749057769775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know, was there still, was there any bedwetting, sleep problems?\",\"start\":2030945,\"end\":2033579,\"confidence\":0.5965823500000000390031118513434194028377532958984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You're bedwetting, you don't want to go to sleep and then this happens to you.\",\"start\":2034350,\"end\":2038815,\"confidence\":0.8897842000000000250992115979897789657115936279296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You lie awake all night thinking you've got to clean the hickey and all that as well.\",\"start\":2039621,\"end\":2042136,\"confidence\":0.55075700000000005207567710385774262249469757080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":2048263,\"end\":2048425,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's kind of one of the places I like to forget.\",\"start\":2048668,\"end\":2050692,\"confidence\":0.57562846000000000845631120682810433208942413330078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I just don't like that at all.\",\"start\":2050789,\"end\":2052069,\"confidence\":0.96185609999999999164543851293274201452732086181640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, absolutely understandable.\",\"start\":2052717,\"end\":2054271,\"confidence\":0.61704325999999998231260178727097809314727783203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Just going to ask really quick, just like I asked with the old one, in Newfield, what were the staff like when you did wet the bed?\",\"start\":2055150,\"end\":2062112,\"confidence\":0.84118709999999996540509528131224215030670166015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, some, as I said, some of them used to change it, some of them didn't bother at all.\",\"start\":2063283,\"end\":2067449,\"confidence\":0.66050260000000005078391041024588048458099365234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And the ones that didn't bother, was that left to you to deal with?\",\"start\":2067850,\"end\":2070301,\"confidence\":0.527191100000000023584334485349245369434356689453125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":2071199,\"end\":2071455,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, and was that so, for example, you would have to change your own bedsheets or go for a quick bath, clean off?\",\"start\":2071856,\"end\":2080172,\"confidence\":0.85992025999999999186229615588672459125518798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Have to go and do it yourself, yes.\",\"start\":2081070,\"end\":2082608,\"confidence\":0.79873709999999997766195747317397035658359527587890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, and some would help and some just wouldn't?\",\"start\":2083554,\"end\":2086358,\"confidence\":0.57435524000000004463117875275202095508575439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Some of them were alright, some of them Okay, um, did the same thing happen to anyone else, or did you ever witness anything?\",\"start\":2086983,\"end\":2101707,\"confidence\":0.7168482000000000464723370896535925567150115966796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, a few people in here now.\",\"start\":2102052,\"end\":2104200,\"confidence\":0.84506329999999996172022065366036258637905120849609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You've witnessed it?\",\"start\":2106230,\"end\":2106778,\"confidence\":0.7629278299999999735092615082976408302783966064453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You've not seen it happening?\",\"start\":2106844,\"end\":2108056,\"confidence\":0.6151467999999999936022732072160579264163970947265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And would other people have seen it happening to you?\",\"start\":2111097,\"end\":2112975,\"confidence\":0.79981846000000000884710971149615943431854248046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":2113799,\"end\":2113914,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":2118646,\"end\":2118999,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you tell anyone what was happening?\",\"start\":2120333,\"end\":2122133,\"confidence\":0.815003200000000038727421269868500530719757080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, I told other members of staff, but as I said to you, when you're that young, they don't believe you.\",\"start\":2122905,\"end\":2126874,\"confidence\":0.527322199999999963182517603854648768901824951171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Actually, they don't think I'm as bad as much as you do, you know.\",\"start\":2129257,\"end\":2132183,\"confidence\":0.50487333999999994826879401443875394761562347412109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what was different about this care placement compared to the others?\",\"start\":2138333,\"end\":2141238,\"confidence\":0.8216061999999999532207084484980441629886627197265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Just, just, I don't know what it was.\",\"start\":2142620,\"end\":2145140,\"confidence\":0.641640699999999952751750242896378040313720703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I just, I couldn't take that.\",\"start\":2145180,\"end\":2146060,\"confidence\":0.92254080000000004968541134076076559722423553466796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I just didn't like it.\",\"start\":2146060,\"end\":2147020,\"confidence\":0.943248599999999992604671206208877265453338623046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I couldn't take the voice at all.\",\"start\":2148160,\"end\":2149480,\"confidence\":0.93653120000000000811013478596578352153301239013671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I just couldn't make it.\",\"start\":2149480,\"end\":2150540,\"confidence\":0.85702675999999999856271415410446934401988983154296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Some homes you mustn't go around, some homes you don't.\",\"start\":2151770,\"end\":2154790,\"confidence\":0.5919993500000000352656570612452924251556396484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, absolutely.\",\"start\":2155160,\"end\":2157900,\"confidence\":0.5014298999999999839616293684230186045169830322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, I'm now going to move on to Balrossie.\",\"start\":2158090,\"end\":2160510,\"confidence\":0.84422180000000002220161832156009040772914886474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So just for your knowledge, there is only 2 placements left, so we're going to do Balrossie now and then we'll do Kibble, and then that is everything for the in-depth of each placement, okay?\",\"start\":2160520,\"end\":2169300,\"confidence\":0.80072175999999994910893974520149640738964080810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, would you like to take a break at all, or you're happy to continue?\",\"start\":2170032,\"end\":2172779,\"confidence\":0.81762904000000002913139951488119550049304962158203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, Marie, I've got a can.\",\"start\":2173551,\"end\":2174530,\"confidence\":0.7171848400000000456344650956452824175357818603515625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Perfect.\",\"start\":2175494,\"end\":2176057,\"confidence\":0.76724212999999996664968193726963363587856292724609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What type of setting was Balrossie?\",\"start\":2177744,\"end\":2179286,\"confidence\":0.8629828699999999574998810203396715223789215087890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was it a residential school or a house?\",\"start\":2179350,\"end\":2181914,\"confidence\":0.8469252000000000446533476861077360808849334716796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"A residential de-listed school.\",\"start\":2182398,\"end\":2184076,\"confidence\":0.7249486000000000540666178494575433433055877685546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was\\u2014 there was what, 1, 2, 3\\u2014 I think it was like 1, 2, 3, 5 houses.\",\"start\":2184172,\"end\":2190585,\"confidence\":0.8881984000000000545327338841161690652370452880859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's actually turned into flats now.\",\"start\":2192833,\"end\":2195113,\"confidence\":0.51609979999999999744630940767819993197917938232421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's in Kilmacomb, and Some of the flats are worth a fortune.\",\"start\":2195242,\"end\":2199641,\"confidence\":0.52328110000000005452847062770160846412181854248046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, and how long were you in there for?\",\"start\":2200219,\"end\":2202740,\"confidence\":0.84570014000000004461554681256529875099658966064453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I believe that looks like a year and a half, 2 years maybe.\",\"start\":2202805,\"end\":2205888,\"confidence\":0.7888052500000000133439925775746814906597137451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Looks like you were there for about 1, 2\\u2014 I'm trying to work out\\u2014 2 years minus 1 month, right?\",\"start\":2206338,\"end\":2214320,\"confidence\":0.8291377399999999564528252449235878884792327880859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"About 23 months, that's it.\",\"start\":2214834,\"end\":2216696,\"confidence\":0.83012929999999995889226056533516384661197662353515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, yeah, I remember that because I ain't got no memorable losses because I remember talking to a couple of police officers and they said it was getting renovated on the flats.\",\"start\":2217724,\"end\":2228358,\"confidence\":0.5785271499999999900154534770990721881389617919921875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Wow, okay.\",\"start\":2229486,\"end\":2230437,\"confidence\":0.88332209999999999894271240918897092342376708984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And it was a lassie building, so they didn't understand that.\",\"start\":2231098,\"end\":2232919,\"confidence\":0.5719414400000000231472085943096317350864410400390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so again, kind of like what with the rest, what was your daily life?\",\"start\":2234530,\"end\":2242175,\"confidence\":0.83703179999999999250093196678790263831615447998046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So what was the actual accommodation like?\",\"start\":2242240,\"end\":2243958,\"confidence\":0.816007139999999964175003697164356708526611328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you have your own bedroom?\",\"start\":2244022,\"end\":2245287,\"confidence\":0.8634634599999999604591494062333367764949798583984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, it was dormitories.\",\"start\":2245886,\"end\":2246988,\"confidence\":0.6460873499999999491905100512667559087276458740234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, and how many did you share with?\",\"start\":2249561,\"end\":2251993,\"confidence\":0.8933211599999999474874812221969477832317352294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"4.\",\"start\":2254589,\"end\":2254654,\"confidence\":0.52513105000000004363158723208471201360225677490234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And were they 4 other males?\",\"start\":2254767,\"end\":2256075,\"confidence\":0.8914212999999999720301957495394162833690643310546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":2256140,\"end\":2256398,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, it was just boys.\",\"start\":2257012,\"end\":2260952,\"confidence\":0.725934740000000022774884200771339237689971923828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":2261630,\"end\":2261872,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Okay, no problem.\",\"start\":2262115,\"end\":2263859,\"confidence\":0.58404654000000000291237256533349864184856414794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I just have to cheque just because sometimes it can be mixed.\",\"start\":2263907,\"end\":2266412,\"confidence\":0.7226755000000000261906052401172928512096405029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about bathroom-wise?\",\"start\":2267697,\"end\":2268982,\"confidence\":0.8212175999999999920220261628855951130390167236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was just a 1-bed shared bathroom.\",\"start\":2271528,\"end\":2273674,\"confidence\":0.83832680000000003861515551761840470135211944580078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":2273755,\"end\":2273949,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was that just shared between the 4 of you in the dormitory, or was it shared between everyone?\",\"start\":2274417,\"end\":2278355,\"confidence\":0.8985086700000000092813934315927326679229736328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was 30 people in there.\",\"start\":2279143,\"end\":2280572,\"confidence\":0.80358154000000003858161790049052797257900238037109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was 30 of you?\",\"start\":2280828,\"end\":2281775,\"confidence\":0.85785085000000005361897592592868022620677947998046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"In the one floor, yes.\",\"start\":2282497,\"end\":2284872,\"confidence\":0.72434480000000001087556711354409344494342803955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was shared between us all.\",\"start\":2285001,\"end\":2286605,\"confidence\":0.700692529999999980105940267094410955905914306640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":2287231,\"end\":2287665,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Which I didn't agree with that either.\",\"start\":2288210,\"end\":2289655,\"confidence\":0.750761030000000051387587518547661602497100830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":2290120,\"end\":2290521,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were there showers, baths?\",\"start\":2291179,\"end\":2292463,\"confidence\":0.8694147500000000139408484756131656467914581298828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was just showers and urinals and sinks.\",\"start\":2293169,\"end\":2297759,\"confidence\":0.6911131999999999830919250598526559770107269287109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There wasn't any baths, no.\",\"start\":2297903,\"end\":2299123,\"confidence\":0.5991962600000000360722651748801581561565399169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":2299267,\"end\":2299524,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about any routines?\",\"start\":2300391,\"end\":2302188,\"confidence\":0.85184055999999996888760733781964518129825592041015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was there any specific routines that they kept you in?\",\"start\":2302252,\"end\":2305205,\"confidence\":0.8682225999999999555001295448164455592632293701171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, not really.\",\"start\":2306950,\"end\":2308030,\"confidence\":0.59273153999999994567815519985742866992950439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"She used to tell you in the morning, \\\"I'm going to shower.\",\"start\":2308030,\"end\":2309830,\"confidence\":0.8579497000000000372921249436330981552600860595703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"If you want a shower, go out.\\\" Okay.\",\"start\":2309950,\"end\":2312110,\"confidence\":0.82157899999999994822275084516149945557117462158203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about your school?\",\"start\":2312590,\"end\":2313330,\"confidence\":0.84222209999999997354080960576538927853107452392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you still do schoolwork?\",\"start\":2313330,\"end\":2314490,\"confidence\":0.8032833999999999807783979122177697718143463134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"School was in Neeples.\",\"start\":2315130,\"end\":2316980,\"confidence\":0.81014160000000001726760956444195471704006195068359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, it was in there.\",\"start\":2317410,\"end\":2318790,\"confidence\":0.711504759999999958353100737440399825572967529296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was a boys' school, yes.\",\"start\":2318790,\"end\":2320350,\"confidence\":0.8875526000000000248491005550022237002849578857421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You had to go to school.\",\"start\":2320350,\"end\":2321370,\"confidence\":0.60888149999999996442312522049178369343280792236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":2323230,\"end\":2324410,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about the food?\",\"start\":2324410,\"end\":2325330,\"confidence\":0.84686870000000002978168822664883919060230255126953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you remember anything about the food?\",\"start\":2325330,\"end\":2326800,\"confidence\":0.87678719999999998879758322800626046955585479736328125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Food was actually quite good, actually.\",\"start\":2327430,\"end\":2329080,\"confidence\":0.97629434000000003823771521638263948261737823486328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"She used to take me, she used to get your dinner.\",\"start\":2329750,\"end\":2332850,\"confidence\":0.8608053300000000351843709722743369638919830322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You used to get your breakfast in your dormitory.\",\"start\":2333632,\"end\":2337466,\"confidence\":0.7291053499999999853997678656014613807201385498046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":2338304,\"end\":2338546,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And lunchtime there was a big canteen for everybody in the full home.\",\"start\":2338707,\"end\":2342186,\"confidence\":0.6129858500000000542939915249007754027843475341796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then at tea time you used to bring your dinner, and then at supper time you bring your dinner.\",\"start\":2343339,\"end\":2348452,\"confidence\":0.8773505999999999804828121341415680944919586181640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":2351091,\"end\":2351525,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And were you given like a choice with the food?\",\"start\":2353679,\"end\":2355624,\"confidence\":0.80008150000000000101607611213694326579570770263671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was there options, or was it just kind of whatever was given you had to eat?\",\"start\":2355672,\"end\":2358501,\"confidence\":0.75503796000000000798735300122643820941448211669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was kind of breakfast options when you went into the big canteen on time, you'd get up to choice options.\",\"start\":2359740,\"end\":2366214,\"confidence\":0.84355586999999998543131596306920982897281646728515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":2366782,\"end\":2367202,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Nighttime and suppertime, suppertime used to get\\u2014 they used to\\u2014 that was a good thing about suppertime in Bullrocks.\",\"start\":2367995,\"end\":2374625,\"confidence\":0.9000027999999999916980186753789894282817840576171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You used to go shopping with the staff.\",\"start\":2374771,\"end\":2376776,\"confidence\":0.81328210000000000778896946940221823751926422119140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They used to take the boys shopping and you could pick which you liked, if you know what I mean.\",\"start\":2376873,\"end\":2381138,\"confidence\":0.84597014999999997630908410428673960268497467041015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh right, okay.\",\"start\":2381413,\"end\":2381994,\"confidence\":0.5955456500000000374939190805889666080474853515625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That was quite good.\",\"start\":2383012,\"end\":2383723,\"confidence\":0.979251599999999999823785401531495153903961181640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":2383998,\"end\":2384256,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Back then it was unheard of.\",\"start\":2384813,\"end\":2386596,\"confidence\":0.71844479999999999453308419106178916990756988525390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So they used to\\u2014 we used to go shopping then, but I think that was even just take you for an hour or two or something.\",\"start\":2388990,\"end\":2394775,\"confidence\":0.8250831400000000481753659187234006822109222412109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So you would go shopping with the staff for the food?\",\"start\":2395467,\"end\":2398135,\"confidence\":0.84692763999999998159040615064441226422786712646484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"For supper time, just no for dinners and lunches, no, just late at night.\",\"start\":2398891,\"end\":2404361,\"confidence\":0.68638940000000003838209750028909184038639068603515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Used to be yourself at about 7, 8 o'clock.\",\"start\":2404602,\"end\":2406670,\"confidence\":0.89745474000000002856580749721615575253963470458984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They used to take you shopping, you pick what you wanted.\",\"start\":2406817,\"end\":2409824,\"confidence\":0.7258210000000000494679852636181749403476715087890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Nice, okay.\",\"start\":2410313,\"end\":2411277,\"confidence\":0.7691318000000000321136894854134880006313323974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was like 12 people in there, 12 or 16 around the dormitory, so you had to\\u2014 they couldn't exactly get everybody a bit of activity, you know what I mean?\",\"start\":2412144,\"end\":2420978,\"confidence\":0.6686361400000000454468818134046159684658050537109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, understandable.\",\"start\":2422955,\"end\":2423846,\"confidence\":0.5260529000000000454662085758172906935214996337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Back then, you're young, it was\\u2014 when you're young boys, it was like hot dogs and burgers, chips.\",\"start\":2424575,\"end\":2430811,\"confidence\":0.691159999999999996589394868351519107818603515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That was the main thing.\",\"start\":2431198,\"end\":2432132,\"confidence\":0.74937880000000001157189899458899162709712982177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":2432712,\"end\":2432986,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, and how was\\u2014 what was the staff like in there?\",\"start\":2436501,\"end\":2442377,\"confidence\":0.86960260000000000335518279825919307768344879150390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was it half and half?\",\"start\":2443249,\"end\":2444962,\"confidence\":0.86312780000000000057980287238024175167083740234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Some of them were alright, some of them weren't.\",\"start\":2445027,\"end\":2446465,\"confidence\":0.609381500000000020378365661599673330783843994140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, just the same as before.\",\"start\":2447066,\"end\":2449372,\"confidence\":0.537061000000000010601297617540694773197174072265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Ah, yeah, it's kind of\\u2014 some of them are nice, very nice actually, some of them are, and some of them are just assholes, basically.\",\"start\":2449839,\"end\":2458297,\"confidence\":0.462770940000000019498571646181517280638217926025390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, fair enough.\",\"start\":2458850,\"end\":2459533,\"confidence\":0.51567423000000001120923798225703649222850799560546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Keep saying that about people, you know.\",\"start\":2459760,\"end\":2461824,\"confidence\":0.5145663000000000320000026476918719708919525146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, you're all right.\",\"start\":2463817,\"end\":2464442,\"confidence\":0.50387733999999995138097119706799276173114776611328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'd rather you were honest.\",\"start\":2464492,\"end\":2465364,\"confidence\":0.61241274999999995021227050528977997601032257080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about the other children?\",\"start\":2467273,\"end\":2468168,\"confidence\":0.73538950000000002926725528595852665603160858154296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you get along with them?\",\"start\":2468249,\"end\":2469258,\"confidence\":0.8545122000000000550556933376356028020381927490234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Eh, half and half.\",\"start\":2470710,\"end\":2471998,\"confidence\":0.594698249999999983828047334100119769573211669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Some of them not.\",\"start\":2472110,\"end\":2472835,\"confidence\":0.527674399999999987898036124533973634243011474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Some of them I didn't know.\",\"start\":2473302,\"end\":2474638,\"confidence\":0.64442235000000003264375436629052273929119110107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You've been in a dorm before.\",\"start\":2475073,\"end\":2476619,\"confidence\":0.67661870000000001734719035084708593785762786865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The 4Es used to stick together, if you know what I mean.\",\"start\":2478202,\"end\":2479948,\"confidence\":0.82287589999999999346158574553555808961391448974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":2480369,\"end\":2480708,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then there's 4 and there's 4.\",\"start\":2481193,\"end\":2483861,\"confidence\":0.70227980000000000959659018917591311037540435791015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You're stuck between the 4Es, if you know what I mean.\",\"start\":2484104,\"end\":2486012,\"confidence\":0.62868000000000001659117287999833934009075164794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so you kind of had no real choice but to try and get along.\",\"start\":2486351,\"end\":2489206,\"confidence\":0.71845155999999998908123188812169246375560760498046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Well, you kept together because it was actually just, it was just a joke, to be honest with you.\",\"start\":2489860,\"end\":2496100,\"confidence\":0.70145559999999995692832044369424693286418914794921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I didn't understand it.\",\"start\":2496100,\"end\":2497410,\"confidence\":0.85409939999999995308144207228906452655792236328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So it was like 40 hours in a room, we go in, well, you tried to go in, but you didn't get a choice.\",\"start\":2498320,\"end\":2503460,\"confidence\":0.494318160000000006437659294533659704029560089111328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You were in a room and they used to just, when you're in here, that's it.\",\"start\":2503460,\"end\":2507040,\"confidence\":0.8094268000000000018445689420332200825214385986328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":2507040,\"end\":2508220,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then there was their boys in another room you used to like, and then there were boys in another room you didn't like.\",\"start\":2508220,\"end\":2512020,\"confidence\":0.52282729999999999481730128536582924425601959228515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So they could make it that way, it's not as if they could say like you didn't get in there.\",\"start\":2512780,\"end\":2515960,\"confidence\":0.76057439999999998381241539391339756548404693603515625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, absolutely.\",\"start\":2516430,\"end\":2517444,\"confidence\":0.5014298999999999839616293684230186045169830322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You'd love to chew it, chew your end, if you know what I mean.\",\"start\":2518313,\"end\":2520132,\"confidence\":0.50766604999999997982484956082771532237529754638671875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes, of course.\",\"start\":2520550,\"end\":2521275,\"confidence\":0.49881916999999997841541699017398059368133544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were there any rules in Balrostie that you can remember?\",\"start\":2521693,\"end\":2524639,\"confidence\":0.8741702000000000083446138887666165828704833984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, no.\",\"start\":2525973,\"end\":2526560,\"confidence\":0.53180579999999999518678350796108134090900421142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what about any punishments?\",\"start\":2529909,\"end\":2530954,\"confidence\":0.6942424000000000372523345504305325448513031005859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Ah, there was punishments.\",\"start\":2532002,\"end\":2532825,\"confidence\":0.5674698400000000031440094971912913024425506591796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I used to get locked in your room and a few of the guys in there that I still know who they are, they used to hit you and throw you about and lock you in your room and all that, didn't they?\",\"start\":2532889,\"end\":2542196,\"confidence\":0.5192799999999999638333747498109005391597747802734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"A lot of them in that Balrossie are just going to like them.\",\"start\":2543053,\"end\":2545313,\"confidence\":0.61308974000000004966892674929113127291202545166015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"The worst thing about Balrossie was the teachers were the worst.\",\"start\":2545618,\"end\":2548567,\"confidence\":0.9723517999999999883442569625913165509700775146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Really?\",\"start\":2549369,\"end\":2549545,\"confidence\":0.6008134000000000529695398654439486563205718994140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, we'll get into that in a\\u2014 I'm just\\u2014 because I'm going to pop that into the other box in our note sheet, which is about the abuse.\",\"start\":2549706,\"end\":2556759,\"confidence\":0.73748475000000002221867134721833281219005584716796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I would ask, you know, did anything happen there that you would now consider abuse to be?\",\"start\":2556984,\"end\":2560623,\"confidence\":0.608549650000000053040594139019958674907684326171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Sexual, physical, emotional, or neglect?\",\"start\":2560992,\"end\":2562835,\"confidence\":0.68100130000000003160920414302381686866283416748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Which of those would you say happened in Balrossie?\",\"start\":2563092,\"end\":2565176,\"confidence\":0.9039367400000000163373670147848315536975860595703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Physical and neglect.\",\"start\":2565977,\"end\":2567901,\"confidence\":0.8291484000000000076369133239495567977428436279296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Because there was a few of them that used to hit you and throw your boot and batter you and lock you in your room.\",\"start\":2568206,\"end\":2572739,\"confidence\":0.7562107399999999923778659649542532861232757568359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And the teachers, some of the teachers that used to go, they were worse than the actual staff you dealt with when you were in your dorm.\",\"start\":2573787,\"end\":2580089,\"confidence\":0.95480160000000002806785914799547754228115081787109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, you can actually handle that.\",\"start\":2580640,\"end\":2584563,\"confidence\":0.66144360000000002042241931121679954230785369873046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, I can basically, you can actually handle your heat even though you have a really cold kidney.\",\"start\":2584628,\"end\":2590477,\"confidence\":0.65535609999999999697450903113349340856075286865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You know what I'm saying?\",\"start\":2591190,\"end\":2591903,\"confidence\":0.702246600000000054109250413603149354457855224609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":2592000,\"end\":2592097,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"You'd love to bump into them outside.\",\"start\":2594463,\"end\":2596708,\"confidence\":0.85067970000000003860662900478928349912166595458984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Right, yes.\",\"start\":2597510,\"end\":2598713,\"confidence\":0.51666033000000000097173824542551301419734954833984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Can you give me one clear example, so one clear time where this physical abuse and neglect happened?\",\"start\":2599499,\"end\":2605304,\"confidence\":0.79147964999999997903756820960552431643009185791015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Happened a few times in there.\",\"start\":2605930,\"end\":2607068,\"confidence\":0.840859950000000022640733732259832322597503662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"A few times?\",\"start\":2607293,\"end\":2607822,\"confidence\":0.80545869999999997190798239898867905139923095703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you give me like one really key one that you'll always remember?\",\"start\":2607918,\"end\":2611222,\"confidence\":0.5007711599999999929622163108433596789836883544921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I was in the shower and I was refusing to go to school to get a shower and the guy just bounced my knee straight up the tiles in the shower.\",\"start\":2612088,\"end\":2619401,\"confidence\":0.65167339999999995825419318862259387969970703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And actually just battered me and then told me get a shower and just walked up.\",\"start\":2620350,\"end\":2624991,\"confidence\":0.781894859999999969346617945120669901371002197265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And was that a teacher or a staff member?\",\"start\":2625640,\"end\":2627003,\"confidence\":0.8194611000000000533560751136974431574344635009765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That was a staff member.\",\"start\":2628110,\"end\":2629017,\"confidence\":0.78907249999999995448973777456558309495449066162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And did you say you hit your head off the tiles?\",\"start\":2629763,\"end\":2631352,\"confidence\":0.58535146999999998485009200521744787693023681640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, both my heels right off the tiles in the shower and told me get a shower on that.\",\"start\":2632032,\"end\":2637622,\"confidence\":0.75523079999999997991011468911892734467983245849609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Then I was refusing to go to school and get a shower.\",\"start\":2637865,\"end\":2640050,\"confidence\":0.57471525999999995004685615640482865273952484130859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I remember that, and I didn't actually know the guy's name.\",\"start\":2640131,\"end\":2642818,\"confidence\":0.72165555000000003449400765020982362329959869384765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So what was his name?\",\"start\":2642866,\"end\":2644210,\"confidence\":0.84158779999999999699156205679173581302165985107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Derek.\",\"start\":2645910,\"end\":2646184,\"confidence\":0.63542390000000004146585297348792664706707000732421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I can't remember his second name.\",\"start\":2646427,\"end\":2647396,\"confidence\":0.5015897000000000272024180958396755158901214599609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Derek.\",\"start\":2647719,\"end\":2648139,\"confidence\":0.63542390000000004146585297348792664706707000732421875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's okay, it's good.\",\"start\":2648188,\"end\":2649481,\"confidence\":0.90637290000000003686864147312007844448089599609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He bounced my head right off the tiles in the shower and told me I'd get a washing or that.\",\"start\":2649594,\"end\":2654700,\"confidence\":0.718351839999999963737309371936134994029998779296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He told you you would get a lashing?\",\"start\":2656517,\"end\":2657790,\"confidence\":0.60993339999999995892920878759468905627727508544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"A wash. A wash. A lash.\",\"start\":2658708,\"end\":2660577,\"confidence\":0.71902940000000004072688852829742245376110076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"A wash.\",\"start\":2660947,\"end\":2661253,\"confidence\":0.68147060000000003743281240531359799206256866455078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":2661447,\"end\":2661624,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":2663993,\"end\":2664283,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And did he do anything else other than bounce your head off the shower tiles?\",\"start\":2664542,\"end\":2667997,\"confidence\":0.69166870000000002516316044420818798243999481201171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I just grabbed me before, told me that Yeah, I showed up, we were going to school.\",\"start\":2668740,\"end\":2672395,\"confidence\":0.8605026000000000063749894252396188676357269287109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":2674630,\"end\":2674726,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can I ask when this happened?\",\"start\":2675547,\"end\":2676753,\"confidence\":0.8498181000000000206995309781632386147975921630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were you in the\\u2014 was it in the shower room?\",\"start\":2676995,\"end\":2678572,\"confidence\":0.89268409999999998039044157849275507032871246337890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":2679392,\"end\":2679585,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And were you clothed?\",\"start\":2680148,\"end\":2681114,\"confidence\":0.82901173999999999697507746532210148870944976806640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, just my pyjama bottoms on.\",\"start\":2682130,\"end\":2684581,\"confidence\":0.766200070000000010850271792151033878326416015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":2684904,\"end\":2685210,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I remember it well.\",\"start\":2687630,\"end\":2688823,\"confidence\":0.6834314999999999695745600547525100409984588623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It might sound silly, but for the, you know, the\\u2014 not the truthfulness, but for the redress to really understand this, can you remember what, even anything about the pyjama bottoms?\",\"start\":2690604,\"end\":2699835,\"confidence\":0.5560692499999999593995880786678753793239593505859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know what colour they were?\",\"start\":2699884,\"end\":2700740,\"confidence\":0.81106180000000005492211130331270396709442138671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They were blue.\",\"start\":2701632,\"end\":2702217,\"confidence\":0.711885749999999983828047334100119769573211669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did they have any patterns?\",\"start\":2703175,\"end\":2704134,\"confidence\":0.8780141500000000487347051603137515485286712646484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, just blue.\",\"start\":2704914,\"end\":2705547,\"confidence\":0.64248570000000004842632961299386806786060333251953125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Okay, no problem.\",\"start\":2709810,\"end\":2711820,\"confidence\":0.58404654000000000291237256533349864184856414794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what happened after that?\",\"start\":2711916,\"end\":2712881,\"confidence\":0.79126079999999998637605358453583903610706329345703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know, was the bruising\\u2014 was there any marks?\",\"start\":2713042,\"end\":2715229,\"confidence\":0.7908197599999999827247165740118362009525299072265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Ah, there was bruising and fear and things like that.\",\"start\":2715374,\"end\":2718060,\"confidence\":0.64013785000000000824371682028868235647678375244140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I just got a shower and get ready and went to school because I didn't know how to deal with the guy again because he was just\\u2014 he was a moron, just evil.\",\"start\":2718189,\"end\":2725851,\"confidence\":0.97736823999999999923460336503922007977962493896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Mm-hmm.\",\"start\":2734319,\"end\":2734769,\"confidence\":0.71720759999999994516173273950698785483837127685546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":2735928,\"end\":2736153,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"How often would this happen?\",\"start\":2737666,\"end\":2739162,\"confidence\":0.831398300000000034515323932282626628875732421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was it, you know, was the abuse a daily thing, or, you know, every now and then a thing?\",\"start\":2739211,\"end\":2743204,\"confidence\":0.51648294999999999621564938934170641005039215087890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Every now and then, yes.\",\"start\":2744130,\"end\":2745055,\"confidence\":0.659336029999999961859202812775038182735443115234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Every now and then, okay.\",\"start\":2745348,\"end\":2746192,\"confidence\":0.63761460000000003134346115984953939914703369140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And did it ever change or get worse?\",\"start\":2748151,\"end\":2749708,\"confidence\":0.78328805999999995268723296248936094343662261962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It changed for the staff.\",\"start\":2751005,\"end\":2751913,\"confidence\":0.82905810000000002002451537919114343822002410888671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It wasn't the same staff.\",\"start\":2751978,\"end\":2752886,\"confidence\":0.531402350000000023300117391045205295085906982421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was different staff at times, aye.\",\"start\":2753032,\"end\":2754330,\"confidence\":0.78510880000000005107807510285056196153163909912109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":2761411,\"end\":2761689,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":2761787,\"end\":2761967,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"The only thing I liked about Bullrossie was the food.\",\"start\":2762033,\"end\":2764850,\"confidence\":0.82937782999999998256868138923891820013523101806640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That was it.\",\"start\":2764916,\"end\":2765882,\"confidence\":0.55714494000000003293138206572621129453182220458984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Would you say the food was better than any other care setting?\",\"start\":2769150,\"end\":2771566,\"confidence\":0.74168610000000001480913169871200807392597198486328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Eh, no.\",\"start\":2773270,\"end\":2774529,\"confidence\":0.57808680000000001175664010588661767542362213134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":2775014,\"end\":2775240,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Because I've not got to the last one yet.\",\"start\":2776936,\"end\":2778389,\"confidence\":0.588615200000000005076117304270155727863311767578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, go on then.\",\"start\":2779942,\"end\":2780725,\"confidence\":0.66250880000000000880078232512460090219974517822265625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I can't wait to hear about this full English breakfast.\",\"start\":2780774,\"end\":2782649,\"confidence\":0.97641957000000001443140718038193881511688232421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That was one of them.\",\"start\":2784406,\"end\":2786255,\"confidence\":0.68302830000000003263238568251836113631725311279296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Kemble was the best one.\",\"start\":2786512,\"end\":2787413,\"confidence\":0.94258386000000005111587597639299929141998291015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was it?\",\"start\":2787879,\"end\":2788233,\"confidence\":0.8071844999999999714646037318743765354156494140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Even though people say, even though a lot of people have bad things to say about it.\",\"start\":2788988,\"end\":2792268,\"confidence\":0.777031660000000012900045476271770894527435302734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, so what immediate effects did you experience while in Balrossie?\",\"start\":2793152,\"end\":2797013,\"confidence\":0.88521992999999998819049551457283087074756622314453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So, you know, again, pain, injury, fear, shame, sleep problems, bedwetting?\",\"start\":2797158,\"end\":2801003,\"confidence\":0.87963884999999997216235669839079491794109344482421875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes, all.\",\"start\":2801760,\"end\":2802291,\"confidence\":0.58430104999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"All of it?\",\"start\":2802951,\"end\":2803322,\"confidence\":0.74220030000000003500559841995709575712680816650390625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I couldn't wait to get out.\",\"start\":2804175,\"end\":2804916,\"confidence\":0.8054601999999999595303279420477338135242462158203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I just hated the place.\",\"start\":2804996,\"end\":2806252,\"confidence\":0.97531690000000004214797399981762282550334930419921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what about And with, am I on Balrossie?\",\"start\":2808684,\"end\":2812000,\"confidence\":0.888396900000000044883563532494008541107177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, Balrossie.\",\"start\":2812000,\"end\":2812760,\"confidence\":0.68938310000000002641940000103204511106014251708984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about with Balrossie with the bedwetting?\",\"start\":2812760,\"end\":2814400,\"confidence\":0.84044039999999997636592752314754761755466461181640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, I used to do that quite a lot, yes.\",\"start\":2815400,\"end\":2817480,\"confidence\":0.7356317999999999468485611942014656960964202880859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what would happen in this institute for that?\",\"start\":2817480,\"end\":2820040,\"confidence\":0.69861980000000001300719532082439400255680084228515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know, were the staff helpful?\",\"start\":2820040,\"end\":2821770,\"confidence\":0.72652452999999994620594634398003108799457550048828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were they not?\",\"start\":2821800,\"end\":2822170,\"confidence\":0.78438799999999997414334984568995423614978790283203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, you had to do it yourself because it was a dormitory.\",\"start\":2822820,\"end\":2824700,\"confidence\":0.63323090000000004096136763109825551509857177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That's what dormitories were like.\",\"start\":2825360,\"end\":2826760,\"confidence\":0.6822120000000000406004119213321246206760406494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You had to change all your own beds and things like that.\",\"start\":2826760,\"end\":2829290,\"confidence\":0.6754554999999999864712663111276924610137939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was there ever any comfort from staff?\",\"start\":2831220,\"end\":2833160,\"confidence\":0.713663939999999996643964550457894802093505859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"You know, \\\"Oh, it's okay.\\\" No, yeah, some of them were alright, as I said to you.\",\"start\":2833160,\"end\":2836420,\"confidence\":0.54809684000000002956909384010941721498966217041015625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, some of them are nice and some of them\\u2014 you see, you probably notice that yourself with people when you do interviews.\",\"start\":2836550,\"end\":2842570,\"confidence\":0.56169109999999999871533873374573886394500732421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"People probably tell you some of the staff are brand new, some of them are mummin'.\",\"start\":2842570,\"end\":2844880,\"confidence\":0.64149343999999997034677789997658692300319671630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You'll probably notice that a lot.\",\"start\":2846070,\"end\":2847950,\"confidence\":0.71657219999999999249240545395878143608570098876953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, and it's always the bad ones that people remember the names of, never the good ones.\",\"start\":2847950,\"end\":2853080,\"confidence\":0.6549644999999999495088331968872807919979095458984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Well, I say good ones, I say good ones, but you know, I remember a lot of the names of the good ones that I like.\",\"start\":2853970,\"end\":2860150,\"confidence\":0.78356930000000002412008370811236090958118438720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you give me some of the names that you remember?\",\"start\":2860430,\"end\":2862290,\"confidence\":0.9119745999999999686025375922326929867267608642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I can remember last names, I can't remember first names.\",\"start\":2864355,\"end\":2866402,\"confidence\":0.60922617000000001130644022850901819765567779541015625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"First names is perfectly fine.\",\"start\":2866451,\"end\":2867853,\"confidence\":0.64144500000000004291678123991005122661590576171875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"One of the good ones when I was in Bulrushy was a guy called Jimmy McWilliams.\",\"start\":2868627,\"end\":2872239,\"confidence\":0.9406160999999999550169604844995774328708648681640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay, he stayed in Johnstone.\",\"start\":2875273,\"end\":2877179,\"confidence\":0.87719345000000004120010999031364917755126953125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"He was a very nice man because he ended up coming to Kibble.\",\"start\":2877276,\"end\":2879957,\"confidence\":0.95633595999999998493734665316878817975521087646484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay, another guy called Thomas Shorty, he was, he was a mate in Bulrushy.\",\"start\":2881698,\"end\":2888358,\"confidence\":0.897527100000000022106405594968236982822418212890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He was brand new, he came to Kibble as well.\",\"start\":2888439,\"end\":2890086,\"confidence\":0.848341299999999964853714118362404406070709228515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He came to He ended up in my night shift in Kibble as well.\",\"start\":2890231,\"end\":2893618,\"confidence\":0.90678035999999995198095348314382135868072509765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Oh God.\",\"start\":2894196,\"end\":2894581,\"confidence\":0.48049986000000000085918827608111314475536346435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You end up remembering half of them and then you go, ah, that's her second name, you kind of remember.\",\"start\":2895496,\"end\":2900791,\"confidence\":0.73186750000000000415667500419658608734607696533203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, what about, apart from Derek, can you remember any of the other bad staff members' names?\",\"start\":2901032,\"end\":2906376,\"confidence\":0.54772169999999997802575535388314165174961090087890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, there was Charles Horne.\",\"start\":2907130,\"end\":2908462,\"confidence\":0.7949621700000000235064590015099383890628814697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He was a teacher.\",\"start\":2908799,\"end\":2909457,\"confidence\":0.74812484000000001316266207140870392322540283203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, Charles Horne.\",\"start\":2910580,\"end\":2911623,\"confidence\":0.7629312999999999789224602864123880863189697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yep.\",\"start\":2912089,\"end\":2912265,\"confidence\":0.5606555300000000130467014969326555728912353515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And Thomas McCallum, he was, they were the head, they were two of the head teachers in the place.\",\"start\":2913629,\"end\":2917336,\"confidence\":0.9161591000000000040159875425160862505435943603515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They were They were famous for hitting people in Bullrossie.\",\"start\":2917400,\"end\":2921324,\"confidence\":0.5303772700000000117626086648670025169849395751953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I remember the two of them well.\",\"start\":2923750,\"end\":2924778,\"confidence\":0.56379360000000000585629322813474573194980621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know if they're still alive or not, but they were two\\u2014 Thomas McCallum and Cheryl Thorne.\",\"start\":2925405,\"end\":2931255,\"confidence\":0.87057260000000002975184543174691498279571533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Cheryl Thorne was the headteacher in the school.\",\"start\":2931319,\"end\":2933024,\"confidence\":0.9328286599999999761934077469049952924251556396484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Thomas McCallum was the headman.\",\"start\":2933508,\"end\":2935816,\"confidence\":0.86018603999999998510617160718538798391819000244140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And they were the ones who were quite well known for hitting people?\",\"start\":2937947,\"end\":2940610,\"confidence\":0.75086324999999998208721763148787431418895721435546875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":2941350,\"end\":2941415,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did they ever hit you?\",\"start\":2941826,\"end\":2942943,\"confidence\":0.720535200000000042308556658099405467510223388671875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes.\",\"start\":2943091,\"end\":2943157,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They were two main man in Cabell, Bull Roche.\",\"start\":2947110,\"end\":2949391,\"confidence\":0.90558430000000000870130634211818687617778778076171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You probably hear the names quite a lot if you're dealing with people from Bull Roche.\",\"start\":2950087,\"end\":2955216,\"confidence\":0.69521253999999998995917849242687225341796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"We do see a lot of names constantly popping up, yeah.\",\"start\":2955539,\"end\":2959010,\"confidence\":0.81157814999999999816537865626742132008075714111328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"If you're dealing with people from Bull Roche, they were two main mans.\",\"start\":2959595,\"end\":2962696,\"confidence\":0.79442900000000005178435458219610154628753662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":2964400,\"end\":2965656,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you ever tell anyone what was happening in this one?\",\"start\":2966445,\"end\":2968877,\"confidence\":0.82693033999999998595598071915446780622005462646484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yes, but they're the head teachers and things like that, so you're not going to believe them.\",\"start\":2969585,\"end\":2973499,\"confidence\":0.59549799999999997179855881768162362277507781982421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Used to tell your kids, you used to tell your staff, you used to get ding dong, ding dong.\",\"start\":2976550,\"end\":2982444,\"confidence\":0.60179660000000001485176426285761408507823944091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, just to get knocked, because they were the head teachers.\",\"start\":2982897,\"end\":2985732,\"confidence\":0.51757980000000003428795025683939456939697265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They were the teachers in Morrosey, they were the worst.\",\"start\":2985861,\"end\":2988165,\"confidence\":0.9722097499999999836717279322328977286815643310546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Apart from that guy, I can't remember his second name.\",\"start\":2990260,\"end\":2992534,\"confidence\":0.52345669999999999699724639867781661450862884521484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I know he's staying in Wrentham next to me just now, but I can't remember.\",\"start\":2992615,\"end\":2995487,\"confidence\":0.7790109499999999798092176206409931182861328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":2995535,\"end\":2995713,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So now let's move on to Kibble, shall we?\",\"start\":3001728,\"end\":3004213,\"confidence\":0.8556844999999999590301058560726232826709747314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I have\\u2014 is there anything else you want to say about Balrossie?\",\"start\":3006430,\"end\":3008762,\"confidence\":0.91644069999999999698303554396261461079120635986328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":3009583,\"end\":3009679,\"confidence\":0.49361873000000000555331780560663901269435882568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No?\",\"start\":3010065,\"end\":3010162,\"confidence\":0.6175194999999999989626076057902537286281585693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":3010323,\"end\":3010693,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I'm glad it's shut.\",\"start\":3010886,\"end\":3011963,\"confidence\":0.82313449999999999118216464921715669333934783935546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":3012720,\"end\":3012848,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So we just go through the other 3.\",\"start\":3013685,\"end\":3015921,\"confidence\":0.81959945000000000714379666533204726874828338623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, so let's move on to Kibble.\",\"start\":3018355,\"end\":3023963,\"confidence\":0.7401467600000000146565071190707385540008544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I have you being down in Kibble from 1997 to 1998?\",\"start\":3024012,\"end\":3030342,\"confidence\":0.907737800000000039091219150577671825885772705078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":3031395,\"end\":3031606,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What was Kibble?\",\"start\":3032108,\"end\":3032951,\"confidence\":0.8096048000000000133269395519164390861988067626953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was it a residential school?\",\"start\":3032999,\"end\":3034166,\"confidence\":0.81495565000000003141877868984011001884937286376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was it a house?\",\"start\":3034231,\"end\":3034911,\"confidence\":0.84439520000000001243023461938719265162944793701171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Boys' school, yes, residential.\",\"start\":3035782,\"end\":3037535,\"confidence\":0.86291313000000002819689370880951173603534698486328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":3044119,\"end\":3044509,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And again, what was it like?\",\"start\":3046365,\"end\":3047813,\"confidence\":0.78170459999999997169339849278912879526615142822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you have your own room?\",\"start\":3047862,\"end\":3048708,\"confidence\":0.85596203999999997957814912297180853784084320068359375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes, I had my own room in Kibble, yes.\",\"start\":3049950,\"end\":3051437,\"confidence\":0.59323870000000000768380914450972341001033782958984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Own room, okay.\",\"start\":3051744,\"end\":3052891,\"confidence\":0.71597147000000005423459015219123102724552154541015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was it a big house that you stayed in?\",\"start\":3054104,\"end\":3055736,\"confidence\":0.89524740000000002648761210366501472890377044677734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It is flat units, it was like dormitory units, 4 separate units of us in Kibble.\",\"start\":3056553,\"end\":3061458,\"confidence\":0.8859232999999999691453922423534095287322998046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, 4 separate units.\",\"start\":3065040,\"end\":3066299,\"confidence\":0.7701147999999999882447809795849025249481201171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about routines, was there any particular routines there that you can really remember?\",\"start\":3067171,\"end\":3070755,\"confidence\":0.89163990000000004076952109244302846491336822509765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, you had to be getting a minute to try to get on the showers.\",\"start\":3071272,\"end\":3073743,\"confidence\":0.77204799999999995652188999883946962654590606689453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Sorry, could you say that again for me?\",\"start\":3075860,\"end\":3077559,\"confidence\":0.59922445000000001957829454113380052149295806884765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm just getting a bathroom.\",\"start\":3079040,\"end\":3080464,\"confidence\":0.676934240000000020387460608617402613162994384765625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Oh, no problem.\",\"start\":3080693,\"end\":3082068,\"confidence\":0.5637573000000000167375446835649199783802032470703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I had a wee bit of tea and a couple of Weetabix.\",\"start\":3082620,\"end\":3084410,\"confidence\":0.63983803999999999678749418308143503963947296142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Couple of Weetabix, that's all.\",\"start\":3084410,\"end\":3085860,\"confidence\":0.741637050000000019878143575624562799930572509765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You had to get up in the morning, you got to shovel and all that and things like that.\",\"start\":3086210,\"end\":3089650,\"confidence\":0.6880891300000000487813167637796141207218170166015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was there a specific time you had to wake up there?\",\"start\":3089710,\"end\":3092000,\"confidence\":0.887932100000000001926991899381391704082489013671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I guess you had to go to school because the school was in the place.\",\"start\":3092650,\"end\":3095740,\"confidence\":0.6379808000000000145490730574238114058971405029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So what time would you wake up if you can remember?\",\"start\":3096630,\"end\":3098420,\"confidence\":0.896267499999999994741983755375258624553680419921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Eh, half 7, quarter to 8 roughly.\",\"start\":3099650,\"end\":3101560,\"confidence\":0.897308699999999959118213155306875705718994140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, okay.\",\"start\":3102150,\"end\":3103550,\"confidence\":0.55090344000000002200323478973587043583393096923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I had to be at school for 9.\",\"start\":3103550,\"end\":3105470,\"confidence\":0.6012344400000000366190988643211312592029571533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Then you had your breakfast and you had to get a shovel and things like that.\",\"start\":3105470,\"end\":3108030,\"confidence\":0.6386705999999999772143155496451072394847869873046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, did you have a school uniform?\",\"start\":3114701,\"end\":3115772,\"confidence\":0.8331117999999999579330278720590285956859588623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Just your own clothing.\",\"start\":3117746,\"end\":3118455,\"confidence\":0.71591959999999998931485833963961340487003326416015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Own clothing, okay.\",\"start\":3118874,\"end\":3119615,\"confidence\":0.764798340000000020921788745908997952938079833984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And were you ever provided any clothing?\",\"start\":3120485,\"end\":3122000,\"confidence\":0.80948805999999995375304706612951122224330902099609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, you used to get a bus ticket.\",\"start\":3122999,\"end\":3124610,\"confidence\":0.8037577000000000193580262930481694638729095458984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, yeah, pretty cool.\",\"start\":3126202,\"end\":3128106,\"confidence\":0.9587972000000000161179514179821126163005828857421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Like a grant?\",\"start\":3129186,\"end\":3129816,\"confidence\":0.81131670000000000175788272827048785984516143798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I used to get a grant in there.\",\"start\":3130784,\"end\":3132107,\"confidence\":0.8427930999999999617244839100749231874942779541015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":3132252,\"end\":3132510,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I can't remember the names.\",\"start\":3134697,\"end\":3135660,\"confidence\":0.499436400000000002563638190622441470623016357421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I know the names, but I can't remember what they're called.\",\"start\":3135904,\"end\":3137846,\"confidence\":0.497608600000000012020251460853614844381809234619140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They used to take you shopping and that.\",\"start\":3138026,\"end\":3139086,\"confidence\":0.82135700000000000375877107217092998325824737548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were you allowed to buy kind of with that grant whatever clothing that you wanted, or was there kind of rules surrounding it?\",\"start\":3140620,\"end\":3145616,\"confidence\":0.87896395000000004937845687891240231692790985107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, you could buy as long as it wasn't football clothes.\",\"start\":3146220,\"end\":3151566,\"confidence\":0.7265740000000000531343857801402918994426727294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You could buy what you wanted if you wanted.\",\"start\":3154389,\"end\":3156164,\"confidence\":0.699586599999999947385731502436101436614990234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":3156293,\"end\":3156648,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about the food in this one?\",\"start\":3159699,\"end\":3161039,\"confidence\":0.88238179999999999392201743830810301005840301513671875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Could be nice, yes.\",\"start\":3162140,\"end\":3162929,\"confidence\":0.9188115599999999716374077252112329006195068359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, were you given choice?\",\"start\":3163686,\"end\":3164894,\"confidence\":0.77669920000000003401652293177903629839420318603515625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes, very good choice.\",\"start\":3165844,\"end\":3167809,\"confidence\":0.9300414299999999467871703018317930400371551513671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, did you eat meals together?\",\"start\":3172700,\"end\":3174959,\"confidence\":0.9047517000000000475523620480089448392391204833984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes.\",\"start\":3175798,\"end\":3176137,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Where?\",\"start\":3178622,\"end\":3179026,\"confidence\":0.709604600000000029780267141177318990230560302734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":3180704,\"end\":3181834,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, what about the schoolwork there?\",\"start\":3188170,\"end\":3190130,\"confidence\":0.7509455000000000435278479926637373864650726318359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was the school okay?\",\"start\":3190130,\"end\":3191270,\"confidence\":0.83148915000000001018776174532831646502017974853515625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, yes, it was quite fine.\",\"start\":3192570,\"end\":3194280,\"confidence\":0.9221284400000000491814944325597025454044342041015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was only a class and things like that.\",\"start\":3194310,\"end\":3196470,\"confidence\":0.80789345999999995218132653462816961109638214111328125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"It was actually all right.\",\"start\":3196470,\"end\":3197190,\"confidence\":0.71043000000000000593303184359683655202388763427734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":3197510,\"end\":3199490,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And any contact with family?\",\"start\":3199490,\"end\":3201460,\"confidence\":0.83814865000000005057501084593241102993488311767578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yeah, I think sometimes my mom phoned, but she used to phone and she was drunk, and I used to tell the staff, don't answer her.\",\"start\":3202730,\"end\":3209990,\"confidence\":0.61151710000000003564224471119814552366733551025390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But no, I don't think\\u2014 did anybody ever come see me in Liverpool?\",\"start\":3210790,\"end\":3213490,\"confidence\":0.4850128000000000216829221244552172720432281494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't think they did.\",\"start\":3213490,\"end\":3214150,\"confidence\":0.50717270000000003182805130563792772591114044189453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I never really had much contact with family, and I used to go and see my gran and that, and my other gran, when I was in Kibble.\",\"start\":3215513,\"end\":3221394,\"confidence\":0.78118765000000001119673243010765872895717620849609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Used to go for day visits, and just used to\\u2014 Kibble was just along from my house at the time.\",\"start\":3221459,\"end\":3226103,\"confidence\":0.90133940000000001280255901292548514902591705322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":3227191,\"end\":3227580,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Still there, fair enough.\",\"start\":3228149,\"end\":3228977,\"confidence\":0.723214449999999953178075884352438151836395263671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":3229220,\"end\":3230438,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about the staff?\",\"start\":3230665,\"end\":3231315,\"confidence\":0.7918730000000000490700813315925188362598419189453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was it just, again, half and half?\",\"start\":3231412,\"end\":3233339,\"confidence\":0.78543430000000002966231704704114235937595367431640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes, it's half and half, but most of them are actually alright now.\",\"start\":3234482,\"end\":3239262,\"confidence\":0.834809499999999982122744768275879323482513427734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, what about the other children?\",\"start\":3240925,\"end\":3242118,\"confidence\":0.767086500000000004462208380573429167270660400390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Kinda, you like some of them, you don't like some of them.\",\"start\":3243880,\"end\":3251401,\"confidence\":0.6427074999999999871391764827421866357326507568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, and was there any rules?\",\"start\":3251579,\"end\":3256599,\"confidence\":0.7933662999999999687616991650429554283618927001953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Eh, no, not really.\",\"start\":3259058,\"end\":3260026,\"confidence\":0.64211845000000000727169435776886530220508575439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There used to kinda, there was a few that I asked could you bring her in, but nah, used to, had certain rules but not many, no.\",\"start\":3260106,\"end\":3265867,\"confidence\":0.723806900000000030814817364444024860858917236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And what about any punishment?\",\"start\":3267470,\"end\":3269010,\"confidence\":0.6577013000000000442213377027655951678752899169921875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"No, that's kind of\\u2014 actually, kibble was actually all right, even though you've probably heard a lot about it.\",\"start\":3270374,\"end\":3275526,\"confidence\":0.5265890399999999527125282838824205100536346435546875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I actually liked it.\",\"start\":3275574,\"end\":3276409,\"confidence\":0.9598872000000000515029796588351018726825714111328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, people had different experiences, you know.\",\"start\":3276778,\"end\":3278977,\"confidence\":0.7068364000000000313406189889064989984035491943359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There's always going to be that people might say that, um, they had the best time in Ballarat, but it wasn't for you.\",\"start\":3279201,\"end\":3286263,\"confidence\":0.51332719999999998350403984659351408481597900390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was just, you know, it's just all different, isn't it?\",\"start\":3286423,\"end\":3290532,\"confidence\":0.643018899999999948846607367158867418766021728515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think that I actually wanted once Last time Paisley and Kibble was always known as a place that people didn't like to go.\",\"start\":3290612,\"end\":3297599,\"confidence\":0.52882724999999997095301296212710440158843994140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I actually liked it.\",\"start\":3297679,\"end\":3298402,\"confidence\":0.9598872000000000515029796588351018726825714111328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, so there was no punishments, but was there anything that happened that you would now as an adult consider to be abuse, neglect, or harmful in a form of sexual, physical, emotional, or neglect?\",\"start\":3298868,\"end\":3308294,\"confidence\":0.6857698599999999533594063905184157192707061767578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":3309182,\"end\":3309278,\"confidence\":0.49361873000000000555331780560663901269435882568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, okay.\",\"start\":3309763,\"end\":3310553,\"confidence\":0.595505830000000013768612916464917361736297607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I knew a lot of the staff in Kibble as well.\",\"start\":3314067,\"end\":3316079,\"confidence\":0.88586149999999996840216454074834473431110382080078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You didn't like any of the staff?\",\"start\":3316501,\"end\":3318156,\"confidence\":0.69643589999999999662350091966800391674041748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I said I knew a few of them, right?\",\"start\":3318570,\"end\":3320070,\"confidence\":0.8097554000000000140602196552208624780178070068359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, you knew a few of them?\",\"start\":3320070,\"end\":3321820,\"confidence\":0.819006200000000017524826034787110984325408935546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, it was just kind of\\u2014 Paisley's not that big, you know what I mean?\",\"start\":3322130,\"end\":3325190,\"confidence\":0.77891546000000000393725940739386714994907379150390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, he said it was Timmy Williams and Thomas Shetty.\",\"start\":3325190,\"end\":3329850,\"confidence\":0.8921297999999999728260036135907284915447235107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Right, Thomas Shetty, he was an expert.\",\"start\":3330110,\"end\":3332670,\"confidence\":0.71271709999999999229913782983203418552875518798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I knew a few of the staff when I'm in the cab, I met a few of the staff and I still speak to a few of the staff when I'm out and about, having a pint and things like that.\",\"start\":3332670,\"end\":3339710,\"confidence\":0.778909300000000026642510420060716569423675537109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, okay, do you know what, maybe that's helpful.\",\"start\":3339870,\"end\":3343060,\"confidence\":0.707054999999999989057641869294457137584686279296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I know a few of the staff in trouble with time-based limiter.\",\"start\":3344900,\"end\":3347140,\"confidence\":0.7170030499999999751281620774534530937671661376953125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I speak to them regularly because they're nice and they speak to me.\",\"start\":3347320,\"end\":3351520,\"confidence\":0.93096800000000001773514668457210063934326171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So yeah, you can't have been a bad kid then, can you?\",\"start\":3351740,\"end\":3355380,\"confidence\":0.48989709999999997425135234152548946440219879150390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No, actually, years ago a lot of people had bad things to say about the company.\",\"start\":3355380,\"end\":3359160,\"confidence\":0.89017796999999998508457110801828093826770782470703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"When you first get told that you can sit there, you go, ah no, not the kettle.\",\"start\":3359160,\"end\":3362710,\"confidence\":0.5129695499999999963591790219652466475963592529296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":3363340,\"end\":3363660,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"And you come back, you get in there and you go, ah, it's not that bad.\",\"start\":3363660,\"end\":3366250,\"confidence\":0.71926889999999998881463625366450287401676177978515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":3366440,\"end\":3366890,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was it a secure unit?\",\"start\":3372019,\"end\":3373004,\"confidence\":0.887093099999999967764097164035774767398834228515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, it wasn't then.\",\"start\":3373731,\"end\":3374619,\"confidence\":0.67492425000000000334665628543007187545299530029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's new.\",\"start\":3374780,\"end\":3375071,\"confidence\":0.52076949999999999629807234668987803161144256591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It's kind of mixed.\",\"start\":3375168,\"end\":3376621,\"confidence\":0.672792550000000044718717617797665297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Ah, okay, okay.\",\"start\":3376734,\"end\":3377589,\"confidence\":0.4901389800000000018798118617269210517406463623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It used to be just boys, but now they've got lassies in it, and it's a secure unit now.\",\"start\":3378025,\"end\":3382798,\"confidence\":0.8309132999999999658058413842809386551380157470703125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I mean, it's kind of one of the richest homes in Scotland, I think.\",\"start\":3383072,\"end\":3389448,\"confidence\":0.7533731500000000469441374661982990801334381103515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, okay, I get what you mean.\",\"start\":3390178,\"end\":3391554,\"confidence\":0.71079499999999995463184632171760313212871551513671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was the bedwetting still happening in Kibble?\",\"start\":3393360,\"end\":3395657,\"confidence\":0.8135406400000000370908992408658377826213836669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, you bet they're not much, because you've got You felt safer in there, if you know what I mean.\",\"start\":3397017,\"end\":3402960,\"confidence\":0.6544063700000000149969991980469785630702972412109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And if you did wet the bed, what would happen?\",\"start\":3403545,\"end\":3405495,\"confidence\":0.73234060000000000822950596557348035275936126708984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"They just tended to say, well, actually, some of the staff are alright, and you said to them and all.\",\"start\":3406160,\"end\":3409785,\"confidence\":0.57753679999999996130810586691950447857379913330078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"The staff are actually alright, a lot of the staff in there.\",\"start\":3410885,\"end\":3412714,\"confidence\":0.878520500000000037488234738702885806560516357421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":3417691,\"end\":3418013,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you have any problems sleeping in Kibble, or were you okay?\",\"start\":3419045,\"end\":3422430,\"confidence\":0.80229090000000002902424967032857239246368408203125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"It was alright.\",\"start\":3423654,\"end\":3424173,\"confidence\":0.8356831000000000120309096018900163471698760986328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The first couple of nights, you go, ah, no, it's kind of, because you're in a strange place, but after that, no, it was alright.\",\"start\":3424222,\"end\":3428815,\"confidence\":0.47562373000000002232212636954500339925289154052734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"As I said, yes, that was probably the best place I've been.\",\"start\":3432810,\"end\":3435908,\"confidence\":0.97646785000000002607833948786719702184200286865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, and I would ask, you know, did you try and tell anyone or get any help, but it doesn't sound like you needed to.\",\"start\":3436071,\"end\":3445559,\"confidence\":0.53804635999999994577791539995814673602581024169921875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Oh, Kibble was actually pretty, pretty good advice already.\",\"start\":3446792,\"end\":3449658,\"confidence\":0.96463876999999997874368773409514687955379486083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"In a few words, can you describe Kibble to me, like how you felt there?\",\"start\":3451462,\"end\":3454297,\"confidence\":0.92589379999999998904769427099381573498249053955078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I felt safe.\",\"start\":3455220,\"end\":3456990,\"confidence\":0.8059022399999999919373294687829911708831787109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":3456990,\"end\":3458370,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"And that was the first time in a long time I felt safe when I was in a kibble, because it wasn't exactly the way people made it out to be.\",\"start\":3458370,\"end\":3466490,\"confidence\":0.53189969999999997529727124856435693800449371337890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"A lot of people made kibble look bad years ago.\",\"start\":3466490,\"end\":3468450,\"confidence\":0.91762036000000002378129693170194514095783233642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":3468790,\"end\":3469970,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But it wasn't.\",\"start\":3469970,\"end\":3470510,\"confidence\":0.50510679999999996692139347942429594695568084716796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But as you were saying, everybody's got their own experience.\",\"start\":3470830,\"end\":3474350,\"confidence\":0.7888467999999999591409505228511989116668701171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, there is a lot of kibbles as well.\",\"start\":3474350,\"end\":3476570,\"confidence\":0.7906433299999999775309333926998078823089599609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They've got stuff everywhere.\",\"start\":3476570,\"end\":3478090,\"confidence\":0.5913051400000000068502004069159738719463348388671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So the Glasgow one might have been really awful, and then the Paisley one wasn't too too bad, you know what I mean?\",\"start\":3478090,\"end\":3483670,\"confidence\":0.6102742599999999573157083432306535542011260986328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Oh, when I was in the home zone, they only had the people.\",\"start\":3483670,\"end\":3485940,\"confidence\":0.71231820000000001247286718353279866278171539306640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Oh really?\",\"start\":3486450,\"end\":3488250,\"confidence\":0.50794154000000002469050741638056933879852294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Right, Kibble's opened up.\",\"start\":3488250,\"end\":3490050,\"confidence\":0.75631930000000002767279738691286183893680572509765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Look at hostels, they'll get Glasgow and stuff, haven't they?\",\"start\":3490050,\"end\":3495850,\"confidence\":0.64971345999999996490004150473396293818950653076171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"This point, they'll get Shields and St. Mungo Football Club and all that as well.\",\"start\":3495850,\"end\":3499920,\"confidence\":0.91753790000000001736424337650532834231853485107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, so I never had all that, never had all that when I was in there.\",\"start\":3500810,\"end\":3504440,\"confidence\":0.57799195999999997130913698129006661474704742431640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Not too bad then.\",\"start\":3504610,\"end\":3506090,\"confidence\":0.67010139999999995819024434240418486297130584716796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything else you'd like me to add down for Kibble?\",\"start\":3506090,\"end\":3508470,\"confidence\":0.930575970000000030069031708990223705768585205078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No, Kibble was okay.\",\"start\":3509382,\"end\":3510590,\"confidence\":0.5169582999999999817219986653071828186511993408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I know it's a bad thing to say something, I'm not claiming compensation, but Kibble was\\u2014 there's no point lying\\u2014 Kibble was actually nice.\",\"start\":3511138,\"end\":3516876,\"confidence\":0.5138230999999999770722070024930872023105621337890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, that's fine.\",\"start\":3519370,\"end\":3520499,\"confidence\":0.67549490000000000922142362469458021223545074462890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I actually liked it.\",\"start\":3520596,\"end\":3521903,\"confidence\":0.9598872000000000515029796588351018726825714111328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Just because you liked one of your five doesn't mean the rest were great.\",\"start\":3522774,\"end\":3525598,\"confidence\":0.5160689400000000315316128762788139283657073974609375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"You're allowed to have\\u2014 and I'm quite glad that you would have had that last one being that kind of a safer place.\",\"start\":3525679,\"end\":3531286,\"confidence\":0.8495437999999999600930777887697331607341766357421875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"It must have been such a relief being in there.\",\"start\":3531416,\"end\":3533667,\"confidence\":0.787762049999999991456434145220555365085601806640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"It was, it was actually, I was quite happy being in there.\",\"start\":3534437,\"end\":3537440,\"confidence\":0.94659079999999995447268474890734069049358367919921875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"It was actually, it made me feel safe getting there.\",\"start\":3537745,\"end\":3540956,\"confidence\":0.85614449999999997498179027388687245547771453857421875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Well, that's all that we would want for you, to feel safe, so I'm quite glad.\",\"start\":3541181,\"end\":3545291,\"confidence\":0.936597349999999995162625054945237934589385986328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And I'm the one who's doing your claim and telling you it's okay to have had a safe place, okay?\",\"start\":3545612,\"end\":3550510,\"confidence\":0.6892768000000000228055796469561755657196044921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That was it.\",\"start\":3551152,\"end\":3551553,\"confidence\":0.55714494000000003293138206572621129453182220458984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I'm just going to quickly, before I move on, is there anything else that you would like to add for grief that you might have remembered?\",\"start\":3552420,\"end\":3558281,\"confidence\":0.836984460000000041191015043295919895172119140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No.\",\"start\":3559244,\"end\":3559341,\"confidence\":0.49361873000000000555331780560663901269435882568359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I was too young to remember anything.\",\"start\":3559680,\"end\":3561340,\"confidence\":0.6616952400000000178437176145962439477443695068359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about Beech Avenue?\",\"start\":3561780,\"end\":3562756,\"confidence\":0.87768024000000000039989345168578438460826873779296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Eh, no.\",\"start\":3564623,\"end\":3565030,\"confidence\":0.57808680000000001175664010588661767542362213134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Newfield?\",\"start\":3566885,\"end\":3567519,\"confidence\":0.81059709999999995932995489056338556110858917236328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Nah, I hated the place.\",\"start\":3568691,\"end\":3569569,\"confidence\":0.96767645999999996053730910716694779694080352783203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, and Balrossie?\",\"start\":3570290,\"end\":3572151,\"confidence\":0.8140047999999999728260036135907284915447235107421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Hated that as well.\",\"start\":3573057,\"end\":3574093,\"confidence\":0.90976190000000001223412482431740500032901763916015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, so what I'm going to do now is I'm moving on to the next section, and this is about all of the care settings overall, not just one or two.\",\"start\":3574594,\"end\":3585566,\"confidence\":0.85433965999999994522795532247982919216156005859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, it's all of them.\",\"start\":3586077,\"end\":3587111,\"confidence\":0.6203944999999999598827571389847435057163238525390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So across all of the placements, what were the names of the main people responsible for your abuse?\",\"start\":3587936,\"end\":3593368,\"confidence\":0.5387324000000000001620037437533028423786163330078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The names?\",\"start\":3595460,\"end\":3595863,\"confidence\":0.70675019999999999509299186684074811637401580810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I'll just go back through really quick actually, because you gave me most of the names, didn't you?\",\"start\":3596460,\"end\":3600334,\"confidence\":0.76526499999999997303490317790419794619083404541015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I'll just\\u2014 I'll go in and I'll copy and paste them through because I don't feel like we need to re-go through them.\",\"start\":3600415,\"end\":3607201,\"confidence\":0.5992119000000000195171878658584319055080413818359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Ah, there was 3 main ones.\",\"start\":3607914,\"end\":3609760,\"confidence\":0.82911780000000001589199882801040075719356536865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, so I've got Derek, Charles and Thomas?\",\"start\":3610099,\"end\":3612612,\"confidence\":0.78501600000000004708766709882183931767940521240234375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":3613658,\"end\":3613787,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, are you happy for them to be the only names that we put on, or is there anyone else who you would like to be named?\",\"start\":3614012,\"end\":3619567,\"confidence\":0.90058625000000003257838443460059352219104766845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, that's it.\",\"start\":3620322,\"end\":3621625,\"confidence\":0.52059040000000000869562200023210607469081878662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, I also want you to be aware that none of these people will be aware that you've said their names, okay?\",\"start\":3621753,\"end\":3627542,\"confidence\":0.656616899999999947823425827664323151111602783203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It's just gonna be\\u2014 yeah, well, fair enough.\",\"start\":3628186,\"end\":3631345,\"confidence\":0.591821429999999981674818627652712166309356689453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Some people panic and they don't want it, but it's fine.\",\"start\":3631750,\"end\":3634715,\"confidence\":0.5547570600000000240470399148762226104736328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, you're not, absolutely.\",\"start\":3637097,\"end\":3638806,\"confidence\":0.56395779999999995357740090184961445629596710205078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were other children affected, and did you witness abuse or harm to anyone else?\",\"start\":3640330,\"end\":3644960,\"confidence\":0.50570090000000000873825456437771208584308624267578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yes, I witnessed abuse to a few people I was in homes with.\",\"start\":3645530,\"end\":3648530,\"confidence\":0.85582024000000000985011183729511685669422149658203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think a lot of people did.\",\"start\":3648530,\"end\":3649440,\"confidence\":0.77212362999999994972455397146404720842838287353515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think that happens.\",\"start\":3651470,\"end\":3652150,\"confidence\":0.70548569999999999335926759158610366284847259521484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think you've probably heard that a lot.\",\"start\":3652370,\"end\":3654310,\"confidence\":0.68348109999999995256558804612723179161548614501953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You witness a lot in your own homes, especially when you're young, because even if you're that young, you don't get believed.\",\"start\":3654330,\"end\":3659370,\"confidence\":0.5326950599999999980127540766261518001556396484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't care what anybody says, you don't get believed.\",\"start\":3659370,\"end\":3661250,\"confidence\":0.77612877000000002336577153982943855226039886474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I think that's how they brought out this redress because of Yeah, definitely.\",\"start\":3662400,\"end\":3668290,\"confidence\":0.63366599999999995151966913908836431801319122314453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And is there any children who you witnessed or witnessed you being abused whose names that you can remember at all?\",\"start\":3668774,\"end\":3674288,\"confidence\":0.53041130000000002997495585077558644115924835205078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":3676455,\"end\":3676632,\"confidence\":0.49361873000000000555331780560663901269435882568359375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Okay, no worries at all, don't worry.\",\"start\":3676906,\"end\":3678437,\"confidence\":0.7797433000000000280493850368657149374485015869140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Why do you believe that the local authority should have been aware of what was happening?\",\"start\":3679323,\"end\":3684528,\"confidence\":0.52678524999999998268407352952635847032070159912109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They should have been aware.\",\"start\":3685902,\"end\":3686564,\"confidence\":0.63828750000000000763833440942107699811458587646484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think a few of the homes I was in, like Barossie and Newfield, I think the local authority was aware of it.\",\"start\":3686693,\"end\":3692249,\"confidence\":0.88189989999999995884394365930347703397274017333984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"But they couldn't approve it.\",\"start\":3693200,\"end\":3694223,\"confidence\":0.69762530000000000374171804651268757879734039306640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So I know Balrossie was actually under investigation, I know Newfield not, but I don't think they could in the grave.\",\"start\":3696338,\"end\":3703360,\"confidence\":0.5785669700000000137407596412231214344501495361328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't think, you know, local authorities, like, they can't approve things they don't deal with.\",\"start\":3703488,\"end\":3707435,\"confidence\":0.77691465999999997915637095502461306750774383544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":3707826,\"end\":3708234,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Were complaints ever discouraged, ignored, or punished?\",\"start\":3715026,\"end\":3718200,\"confidence\":0.49521369999999997890682834622566588222980499267578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Nope.\",\"start\":3722905,\"end\":3723133,\"confidence\":0.486557799999999984752463433324010111391544342041015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And were you ever moved, threatened, or disbelieved because of these complaints?\",\"start\":3723590,\"end\":3728025,\"confidence\":0.5397686999999999901689307080232538282871246337890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Threatened?\",\"start\":3730010,\"end\":3730284,\"confidence\":0.5395347999999999810682993484078906476497650146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Aye.\",\"start\":3730510,\"end\":3730639,\"confidence\":0.52665220000000001476792022003792226314544677734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what were you threatened with?\",\"start\":3731576,\"end\":3732755,\"confidence\":0.56957614000000000853418669066741131246089935302734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Well, the staff threatened you to leave, but they kind of threatened to be near disciplinarian.\",\"start\":3733740,\"end\":3738456,\"confidence\":0.7257259499999999530217564824852161109447479248046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":3741824,\"end\":3742213,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Have you ever reported the abuse to police, an inquiry, a professional, or any authority?\",\"start\":3743444,\"end\":3747885,\"confidence\":0.54558819999999996763762055707047693431377410888671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Reported it to a couple of the staff, but you only believe.\",\"start\":3749372,\"end\":3751530,\"confidence\":0.8204580999999999679772599847638048231601715087890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Never reported to police because that was a staff responsibility, reported police back then.\",\"start\":3751610,\"end\":3756376,\"confidence\":0.565168560000000042009560274891555309295654296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":3756779,\"end\":3757021,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Why did you move between the different placements, and were the reasons ever explained to you?\",\"start\":3758550,\"end\":3763312,\"confidence\":0.86315989999999997994706291137845255434513092041015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No, they weren't never explained.\",\"start\":3764463,\"end\":3765548,\"confidence\":0.5639201000000000352230244970996864140033721923828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They just kept moving me, which I didn't like because it's just\\u2014 we get moved about too much.\",\"start\":3765597,\"end\":3774134,\"confidence\":0.878567639999999983047018758952617645263671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It shouldn't have happened.\",\"start\":3774200,\"end\":3774738,\"confidence\":0.84411544000000005016914883526624180376529693603515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Obviously you're not going to have a settled life if you keep moving.\",\"start\":3776378,\"end\":3778547,\"confidence\":0.80398029999999998107540477576549164950847625732421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":3779292,\"end\":3779551,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you ever run away, refuse to return, or ask to be moved?\",\"start\":3788618,\"end\":3793496,\"confidence\":0.61807895000000001584083975103567354381084442138671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That'll be quite a few times, yes.\",\"start\":3794990,\"end\":3796427,\"confidence\":0.61757560000000000233200125876464881002902984619140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what would happen when you ran away?\",\"start\":3800283,\"end\":3801603,\"confidence\":0.73045919999999997518358441084274090826511383056640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I ran away and tried to run away from Bellrossie and ended up, me and 5 other boys running away from Bellrossie in my pyjamas and actually got to Kirkmaccormick, Port Glasgow and got on a train and actually came to Belkisley, Port Glasgow, in the train in my pyjamas.\",\"start\":3803609,\"end\":3820159,\"confidence\":0.6954210400000000458220483778859488666057586669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So you ran away from Bellrossie in your pyjamas?\",\"start\":3820966,\"end\":3824734,\"confidence\":0.6955862600000000117717036118847317993640899658203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, me and 5 other boys.\",\"start\":3825008,\"end\":3825990,\"confidence\":0.64802766000000000534697619514190591871738433837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Hopped on a train?\",\"start\":3826070,\"end\":3827036,\"confidence\":0.71295520000000001115125769501901231706142425537109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, to Glasgow.\",\"start\":3829376,\"end\":3830106,\"confidence\":0.63264109999999995626041027207975275814533233642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That'll be in the police report, because it was\\u2014 everybody used to talk, there was 5 of us, me and 5 others.\",\"start\":3831063,\"end\":3836853,\"confidence\":0.83614456999999997588446376539650373160839080810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We left Kilmacon, Kilmacon, Port Glasgow's about 68 miles to Kilmacon, and they end up leaving Bullrosey because they didn't like it and end up getting on a train at Port Glasgow, Port Glasgow to Ferguson, and went to my auntie's in Ferguson.\",\"start\":3836917,\"end\":3853949,\"confidence\":0.52573407000000005329098939910181798040866851806640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were the police the ones that caught you and returned you?\",\"start\":3856050,\"end\":3858681,\"confidence\":0.7291176299999999610434997521224431693553924560546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, police picked us up and took us back to Bullrosey, yes.\",\"start\":3859395,\"end\":3861832,\"confidence\":0.67246660000000002543885102568310685455799102783203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"There should have been a police report.\",\"start\":3862481,\"end\":3864024,\"confidence\":0.498726759999999991190833270593429915606975555419921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There probably is.\",\"start\":3865100,\"end\":3865650,\"confidence\":0.67200439999999994622470467220409773290157318115234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'll have to double-check that one.\",\"start\":3865699,\"end\":3867123,\"confidence\":0.7457415499999999752844814793206751346588134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's got to be because they were in my pyjamas and hoosecoat.\",\"start\":3867641,\"end\":3871009,\"confidence\":0.73574494999999995314965417492203414440155029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Why did you run away?\",\"start\":3872180,\"end\":3872854,\"confidence\":0.6150181999999999593597976854653097689151763916015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Just didn't like the place.\",\"start\":3873963,\"end\":3874686,\"confidence\":0.95764780000000004900329031443106941878795623779296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Just didn't like it.\",\"start\":3874783,\"end\":3875795,\"confidence\":0.922876299999999982759391059516929090023040771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We ended up leaving it and then we got returned to the place at about 5 in the morning or something like that.\",\"start\":3876374,\"end\":3882460,\"confidence\":0.9098646599999999917685045147663913667201995849609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what happened when you were returned?\",\"start\":3883029,\"end\":3884033,\"confidence\":0.8775294000000000149697143569937907159328460693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, I just totally go to my bed and then they get me to get up 2 hours later for school.\",\"start\":3885520,\"end\":3890000,\"confidence\":0.63534369999999995570760802365839481353759765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Right, okay.\",\"start\":3890760,\"end\":3891880,\"confidence\":0.54448264999999995694679455482400953769683837890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I remember that, it was just one of the things that you think about it now, you say that was quite funny, that.\",\"start\":3891880,\"end\":3899860,\"confidence\":0.7406026999999999471668843398219905793666839599609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I shouldn't laugh, but I think it's the thought of 5 kids in their pyjamas getting on a train, nobody asking any questions.\",\"start\":3899860,\"end\":3907790,\"confidence\":0.6253463999999999689549667891697026789188385009765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Nah, they just let us on the train, that's it.\",\"start\":3908420,\"end\":3910250,\"confidence\":0.73372800000000004683187171394820325076580047607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think that's the part that got me a little bit because I think the first thing I'd do is, why are you in your dramas?\",\"start\":3910580,\"end\":3916568,\"confidence\":0.52853249999999996067145957567845471203327178955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Well, that main ticket wasn't written to Morris.\",\"start\":3917389,\"end\":3919595,\"confidence\":0.58811020000000002738715920713730156421661376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The train got wrecked, the cart they were in, and they got off at St James's next to Ferguson and walked all the way to Mantis' house, and then Mantis grasped at us and pulled the poles, and we got picked up.\",\"start\":3921109,\"end\":3934839,\"confidence\":0.5567178999999999877701384320971556007862091064453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There's got to be enough police support because they picked up my pyjamas, no?\",\"start\":3939812,\"end\":3943091,\"confidence\":0.6015969500000000191874960364657454192638397216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There's got to be there somewhere.\",\"start\":3943171,\"end\":3943894,\"confidence\":0.70993793000000005033456318415119312703609466552734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, there should be.\",\"start\":3943975,\"end\":3945019,\"confidence\":0.59700286000000002406551402600598521530628204345703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What age did you leave the care system?\",\"start\":3946000,\"end\":3948250,\"confidence\":0.83256596000000004931251851303386501967906951904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"16 and a half, 17, roughly.\",\"start\":3949974,\"end\":3951801,\"confidence\":0.84676019999999996290540593690820969641208648681640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, and what were your circumstances after?\",\"start\":3954081,\"end\":3958155,\"confidence\":0.8602079000000000252867948802304454147815704345703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So where did you go once you were released from care?\",\"start\":3958220,\"end\":3960084,\"confidence\":0.89773106999999996435946059136767871677875518798828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I went to my gran's for 2 months and then I didn't like that and I got my own house.\",\"start\":3960962,\"end\":3964197,\"confidence\":0.67524474999999994917487811108003370463848114013671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So I've stayed myself since I was\\u2014 before I was 17.\",\"start\":3965713,\"end\":3968263,\"confidence\":0.87844990000000000573976421947008930146694183349609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've maintained since then.\",\"start\":3968328,\"end\":3969276,\"confidence\":0.75577119999999997634887449748930521309375762939453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No support after I left.\",\"start\":3972730,\"end\":3974588,\"confidence\":0.569226299999999962864194458234123885631561279296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was no support?\",\"start\":3975089,\"end\":3975993,\"confidence\":0.534888449999999959771912472206167876720428466796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, I think you should have been supported when you left here.\",\"start\":3976640,\"end\":3978805,\"confidence\":0.63379350000000000964206492426455952227115631103515625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I would have to agree, especially when you're\\u2014 I was about 16 or so.\",\"start\":3980826,\"end\":3984924,\"confidence\":0.49970627000000000794699417383526451885700225830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":3985807,\"end\":3986241,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And you think there'd be support there for you.\",\"start\":3987013,\"end\":3988716,\"confidence\":0.73493419999999998193374040056369267404079437255859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Nah, there wasn't any support, just basically when you're that age, get to fuck and just that's you.\",\"start\":3989584,\"end\":3994784,\"confidence\":0.8256607000000000251560550168505869805812835693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, there's a lot of support now in your wee care.\",\"start\":3994960,\"end\":3998406,\"confidence\":0.5743618600000000018468426787876524031162261962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I'm now going to move on to the next section, which is all about the impact on your whole experience.\",\"start\":3998951,\"end\":4005266,\"confidence\":0.76395690000000004982183554602670483291149139404296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So it is going to be, you know, how the combined experience has affected you.\",\"start\":4005891,\"end\":4011277,\"confidence\":0.7430328999999999961545427140663377940654754638671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So how did the experience affect you at the time in a way of such as your safety, your trust, your confidence, your sleep, behaviour, education, relationships, or your ability to speak up?\",\"start\":4011998,\"end\":4023635,\"confidence\":0.7451754999999999906634684521122835576534271240234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That's kind of, that's them all.\",\"start\":4024746,\"end\":4027033,\"confidence\":0.7597903599999999979530684868223033845424652099609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It sticks really in your brain.\",\"start\":4027822,\"end\":4029626,\"confidence\":0.70941496000000003885332944264519028365612030029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's kind of mentally, you know, it's always in your brain.\",\"start\":4029674,\"end\":4032461,\"confidence\":0.64136830000000000229221086556208319962024688720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You just sit and think about it.\",\"start\":4032815,\"end\":4034667,\"confidence\":0.8489557500000000089812601800076663494110107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That's why I drink as much, because you just can't even no think about it when you were young.\",\"start\":4034812,\"end\":4040256,\"confidence\":0.50384039999999996606305785462609492242336273193359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yeah, it's kind of just one of the things you wish you could forget, but you can't.\",\"start\":4043500,\"end\":4047785,\"confidence\":0.5503864000000000533674437974696047604084014892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I've got that.\",\"start\":4054659,\"end\":4055719,\"confidence\":0.68294847000000002967823320432216860353946685791015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's mainly mentally now, because you're older, it just sticks with you constantly.\",\"start\":4056666,\"end\":4062141,\"confidence\":0.7397470999999999907714709479478187859058380126953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so that is actually the next question.\",\"start\":4062542,\"end\":4064260,\"confidence\":0.84403247000000003463782149992766790091991424560546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So how has it affected your mental health?\",\"start\":4064309,\"end\":4066043,\"confidence\":0.593536559999999990822061590733937919139862060546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Things such as anxiety, depression, trauma symptoms, panic, flashbacks, nightmares, self-harm, or suicidal thoughts?\",\"start\":4066316,\"end\":4073509,\"confidence\":0.79613685999999994624687360555981285870075225830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, flashbacks and nightmares and things like.\",\"start\":4075224,\"end\":4078265,\"confidence\":0.56268715999999996402181068333447910845279693603515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, that's kind of\\u2014 that's funny, the main things that people don't understand about it.\",\"start\":4078362,\"end\":4085249,\"confidence\":0.477944580000000007746763230898068286478519439697265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"That's kind of\\u2014 you do get flashbacks, you get memories, you get mental health problems, things like.\",\"start\":4085733,\"end\":4091557,\"confidence\":0.78741570000000005169482619749032892286777496337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It sticks to you constantly.\",\"start\":4091783,\"end\":4092848,\"confidence\":0.73352574999999997640287574540707282721996307373046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Have you got any mental health problems, Patrick?\",\"start\":4093219,\"end\":4094993,\"confidence\":0.54502463000000000992173454505973495543003082275390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, none.\",\"start\":4095654,\"end\":4096959,\"confidence\":0.52460103999999996293723825147026218473911285400390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Non-diagnosed?\",\"start\":4097185,\"end\":4098007,\"confidence\":0.66728043999999997470951029754360206425189971923828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Just alcohol.\",\"start\":4098635,\"end\":4099361,\"confidence\":0.561604800000000015103296391316689550876617431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Just alcohol, okay.\",\"start\":4099634,\"end\":4100612,\"confidence\":0.73581160000000001009112793326494283974170684814453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Like, came back, that's a pinkle.\",\"start\":4101818,\"end\":4103139,\"confidence\":0.775188800000000011181100489920936524868011474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And would you classify yourself as alcohol dependent or an alcoholic?\",\"start\":4105937,\"end\":4109325,\"confidence\":0.64194720000000005111218115416704677045345306396484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Alcohol dependent.\",\"start\":4110358,\"end\":4111181,\"confidence\":0.5467733999999999650043491783435456454753875732421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Alcohol dependent, okay.\",\"start\":4111407,\"end\":4112488,\"confidence\":0.70475244999999997475015334202907979488372802734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I get medication off the doctor for it.\",\"start\":4113736,\"end\":4115285,\"confidence\":0.68851066000000005207226649872609414160251617431640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Okay, no problem.\",\"start\":4115850,\"end\":4117140,\"confidence\":0.58404654000000000291237256533349864184856414794921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"For my stomach, because I've damaged my stomach leaning into the drink over the years.\",\"start\":4117769,\"end\":4120625,\"confidence\":0.9447408299999999758966851004515774548053741455078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was there ever any substance abuse?\",\"start\":4122708,\"end\":4124323,\"confidence\":0.68683945999999995724039081324008293449878692626953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I've never took drugs.\",\"start\":4125513,\"end\":4126585,\"confidence\":0.70892710000000003223163957954966463148593902587890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay, never even thought of it.\",\"start\":4128644,\"end\":4130640,\"confidence\":0.52075810000000000155040424942853860557079315185546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't even think I've ever smoked a joint, to be honest with you.\",\"start\":4130705,\"end\":4132898,\"confidence\":0.5668111000000000121445964396116323769092559814453125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Fair enough, that's the best way, isn't it?\",\"start\":4135639,\"end\":4137773,\"confidence\":0.7820519999999999694040297981700859963893890380859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I know, that's kind of\\u2014 yeah, when I stayed in Birkdale Park, it was kind of a bad area back in the '90s for drugs and hanging about, but I never even took a necky, mind.\",\"start\":4138646,\"end\":4148545,\"confidence\":0.7170547000000000448238779426901601254940032958984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, what about any self-harm or suicidal thoughts?\",\"start\":4153703,\"end\":4157322,\"confidence\":0.60113519999999998066897433091071434319019317626953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've had suicidal thoughts, aye, but I've never self-harmed, no.\",\"start\":4158130,\"end\":4161285,\"confidence\":0.497352030000000000509174924445687793195247650146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":4161333,\"end\":4161511,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":4166981,\"end\":4167320,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Do you take any medication for any kind of sleep problems?\",\"start\":4167804,\"end\":4171411,\"confidence\":0.7691744000000000358596707883407361805438995361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've got\\u2014 I take sleeping tablets, but that's far.\",\"start\":4172353,\"end\":4176816,\"confidence\":0.63216890000000003357882860655081458389759063720703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Causing my sciatica in my back and my leg.\",\"start\":4177143,\"end\":4178850,\"confidence\":0.9255913000000000057099214245681650936603546142578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I get sleepless nights a lot.\",\"start\":4178914,\"end\":4180058,\"confidence\":0.66227066999999995022818666257080622017383575439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":4180589,\"end\":4180847,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"How has your experience in care affected any relationships?\",\"start\":4182925,\"end\":4187386,\"confidence\":0.8050424499999999650157178621157072484493255615234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't really have relationships, no.\",\"start\":4188497,\"end\":4190155,\"confidence\":0.67414940000000000974722524915705434978008270263671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I've not got much friends either because I don't really trust much.\",\"start\":4191395,\"end\":4193875,\"confidence\":0.846211849999999987659293765318579971790313720703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I'm kind of a loner, and that's kind of\\u2014 that affected me being in homes because you don't know who to trust.\",\"start\":4195706,\"end\":4202104,\"confidence\":0.7404554500000000150095047501963563263416290283203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":4202645,\"end\":4202744,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think I've got one close pal and that's about it.\",\"start\":4204560,\"end\":4208310,\"confidence\":0.72639109999999995626041027207975275814533233642578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And at my age, at 44, you think you're for funnels.\",\"start\":4208360,\"end\":4210310,\"confidence\":0.57025515999999998317804283942678011953830718994140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4211880,\"end\":4212300,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about intimacy?\",\"start\":4212300,\"end\":4213260,\"confidence\":0.83679840000000005328928409653599373996257781982421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Has it ever affected\\u2014 has your experience ever affected your ability to be intimate with someone?\",\"start\":4213480,\"end\":4217680,\"confidence\":0.73578905999999999476557377420249395072460174560546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Not kind of.\",\"start\":4218560,\"end\":4219180,\"confidence\":0.75874710000000000764686092225019820034503936767578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've not really been intimate with many people, to be honest with you, kind of.\",\"start\":4219180,\"end\":4221860,\"confidence\":0.61935510000000004726672386823338456451892852783203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":4221860,\"end\":4222420,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've had a couple of relationships, but I don't really tell them that much, you know what I mean?\",\"start\":4222420,\"end\":4226820,\"confidence\":0.75665199999999999125321892279316671192646026611328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think that you keep it all to yourself.\",\"start\":4226820,\"end\":4229170,\"confidence\":0.731225849999999955031171339214779436588287353515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It does affect you because some of the women you go out with you don't really tell us nothing, you don't say nothing.\",\"start\":4229200,\"end\":4234653,\"confidence\":0.5043984999999999718767185186152346432209014892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So sometimes you're better off just keeping things to yourself.\",\"start\":4234992,\"end\":4238319,\"confidence\":0.70295863999999996796219647876569069921970367431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":4240210,\"end\":4241576,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You don't tell anybody about your physical abuse and all that, I've never really done it, no.\",\"start\":4242682,\"end\":4247965,\"confidence\":0.5434595300000000239748487729229964315891265869140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4248433,\"end\":4250287,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"What about your\\u2014 obviously you said that you can't really trust people.\",\"start\":4250546,\"end\":4253271,\"confidence\":0.6938582699999999992002130966284312307834625244140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Would you say that trust is one of the biggest things it has affected?\",\"start\":4253433,\"end\":4256207,\"confidence\":0.59054773999999998768117848157999105751514434814453125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":4256937,\"end\":4257073,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4257447,\"end\":4257651,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what about any isolation?\",\"start\":4258618,\"end\":4259952,\"confidence\":0.81625616999999994760628396761603653430938720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Do you ever find yourself isolating yourself?\",\"start\":4260000,\"end\":4262234,\"confidence\":0.60943716999999997252501771072275005280971527099609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, I kind of\\u2014 I don't really do much.\",\"start\":4263038,\"end\":4266123,\"confidence\":0.65296560000000003487485855657723732292652130126953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I'm kind of a hussy person.\",\"start\":4266188,\"end\":4267935,\"confidence\":0.78804474999999996054356188324163667857646942138671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm kind of\\u2014 I'm not a socializer.\",\"start\":4268001,\"end\":4270090,\"confidence\":0.66658139999999999059099309306475333869457244873046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":4271740,\"end\":4272096,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I'd rather sit in the house with 10 cans and don't speak to people.\",\"start\":4272712,\"end\":4276844,\"confidence\":0.756298240000000010496705726836808025836944580078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And that's part of the reason.\",\"start\":4278898,\"end\":4280395,\"confidence\":0.67623569999999999513562443098635412752628326416015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4281908,\"end\":4282103,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what about your confidence?\",\"start\":4283662,\"end\":4285040,\"confidence\":0.7604758000000000350837581208907067775726318359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Confidence is low at times.\",\"start\":4285745,\"end\":4288165,\"confidence\":0.7681810000000000027142732506035827100276947021484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's not great, my confidence, but as you know, your confidence, sometimes it's good, sometimes it's bad.\",\"start\":4288854,\"end\":4294399,\"confidence\":0.50792676000000003266876547058927826583385467529296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, it can always flip, can't it?\",\"start\":4294623,\"end\":4296738,\"confidence\":0.696520000000000027995383788947947323322296142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It's up and down.\",\"start\":4297219,\"end\":4297732,\"confidence\":0.6753567000000000319914761348627507686614990234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Aye.\",\"start\":4297988,\"end\":4298084,\"confidence\":0.52665220000000001476792022003792226314544677734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, okay.\",\"start\":4298485,\"end\":4299366,\"confidence\":0.55090344000000002200323478973587043583393096923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything else you'd like to say about the effect it's had on relationships, any friendships, anything like that?\",\"start\":4300168,\"end\":4306577,\"confidence\":0.85804515999999997344360735951340757310390472412109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's just isolation, basically.\",\"start\":4307715,\"end\":4309061,\"confidence\":0.62608859999999999512709791815723292529582977294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Cause it is.\",\"start\":4309286,\"end\":4310611,\"confidence\":0.54281579999999995944648389922804199159145355224609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's just a joke.\",\"start\":4310692,\"end\":4311839,\"confidence\":0.5711344499999999602124489683774299919605255126953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Actually, I know it's a bad thing to say, I think care homes should be shut.\",\"start\":4312033,\"end\":4315280,\"confidence\":0.8165139999999999620428070556954480707645416259765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Well, back in the day.\",\"start\":4319650,\"end\":4320169,\"confidence\":0.809081139999999976453182171098887920379638671875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I don't know what they're like now, right enough, but I've heard a lot of good things about care homes these days.\",\"start\":4320250,\"end\":4324163,\"confidence\":0.92480130000000004830695843338617123663425445556640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, you kind of question why now.\",\"start\":4325550,\"end\":4327963,\"confidence\":0.535607900000000025642066248110495507717132568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Right.\",\"start\":4329145,\"end\":4329485,\"confidence\":0.56647499999999995079491554861306212842464447021484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"How has your overall experience affected your education, your work, your opportunities, finances, housing, or day-to-day stability?\",\"start\":4330182,\"end\":4338244,\"confidence\":0.84397800000000000597566440774244256317615509033203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It's kinda affected them all because I kinda don't work and things like that.\",\"start\":4340148,\"end\":4344173,\"confidence\":0.78588930000000001285798134631477296352386474609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You don't work?\",\"start\":4344640,\"end\":4345381,\"confidence\":0.52886354999999996007176150669693015515804290771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm on disability, aye.\",\"start\":4345864,\"end\":4347330,\"confidence\":0.57100903999999996774050714520853944122791290283203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":4348569,\"end\":4348730,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It affects your confidence actually.\",\"start\":4348811,\"end\":4350692,\"confidence\":0.56451229999999996689297176999389193952083587646484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It's kinda sticks in your head and I've tried working a couple of times and then things just come into your head and you end up going, \\\"Ah, I can't do bother with this, I just wind me head.\\\" Sometimes you depress yourself there thinking about it.\",\"start\":4350853,\"end\":4364140,\"confidence\":0.541171700000000033270453059230931103229522705078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":4364550,\"end\":4365170,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then there are times you're all right, if you know what I mean.\",\"start\":4365170,\"end\":4366890,\"confidence\":0.63092570000000003371809498275979422032833099365234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's kind of\\u2014 No, I understand.\",\"start\":4366890,\"end\":4371540,\"confidence\":0.73645466999999997792514250249951146543025970458984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I'd love company, to be honest with you.\",\"start\":4371590,\"end\":4373210,\"confidence\":0.8446749000000000062726712712901644408702850341796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've had a couple of relationships and sometimes the woman go out and you don't look happy, and then at times you look happy.\",\"start\":4373210,\"end\":4379020,\"confidence\":0.5385769000000000250594212047872133553028106689453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It's just\\u2014 I think it's\\u2014 I don't know what it is.\",\"start\":4379170,\"end\":4381290,\"confidence\":0.60242629999999997014725749977515079081058502197265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's just 50\\/50.\",\"start\":4381290,\"end\":4382210,\"confidence\":0.63643324000000001117172132580890320241451263427734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think it just comes and goes.\",\"start\":4382210,\"end\":4383350,\"confidence\":0.66791063999999999989398702382459305226802825927734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, yeah.\",\"start\":4383350,\"end\":4384390,\"confidence\":0.493536350000000012538947657958487980067729949951171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's always there.\",\"start\":4384390,\"end\":4385170,\"confidence\":0.56399535999999994562159599809092469513416290283203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It's not going away, I don't think.\",\"start\":4385170,\"end\":4386370,\"confidence\":0.497986819999999996699813209488638676702976226806640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Mr Patrick, is there anything that triggers you?\",\"start\":4386666,\"end\":4389320,\"confidence\":0.828813400000000033429614632041193544864654541015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Any places, smells, authority figures, institutions, or situations that you would avoid because it triggers you?\",\"start\":4389449,\"end\":4395954,\"confidence\":0.680005430000000021806272343383170664310455322265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Well, I don't really get much, so I think I don't really know that answer to that.\",\"start\":4398280,\"end\":4401327,\"confidence\":0.54951669999999996907291688330587930977344512939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I can't really answer that one.\",\"start\":4401456,\"end\":4402326,\"confidence\":0.53665119999999999489403990082792006433010101318359375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, no, that's okay.\",\"start\":4402584,\"end\":4403794,\"confidence\":0.48245510000000002559517042755032889544963836669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You don't have to.\",\"start\":4403858,\"end\":4404439,\"confidence\":0.68383030000000000203641548068844713270664215087890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't like being in private places like councils and institutions and things like that.\",\"start\":4405788,\"end\":4410235,\"confidence\":0.90438943999999998890615415803040377795696258544921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't like that.\",\"start\":4410300,\"end\":4410725,\"confidence\":0.93245199999999994755484067354700528085231781005859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't even like going to my doctor's because there's a lot of people about.\",\"start\":4412084,\"end\":4415034,\"confidence\":0.96692250000000001808331262509454973042011260986328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"These are my doctor's phones, mate, because I think I told them I don't like coming to surgeries.\",\"start\":4417730,\"end\":4421607,\"confidence\":0.7763662000000000062982508097775280475616455078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So would you say that you avoid contact?\",\"start\":4424190,\"end\":4426355,\"confidence\":0.80292565000000004626912186722620390355587005615234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I avoid contact with people, yes.\",\"start\":4427381,\"end\":4429204,\"confidence\":0.6443689999999999695745600547525100409984588623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think that's in my heart, mate.\",\"start\":4431411,\"end\":4434030,\"confidence\":0.5430063000000000528189048054628074169158935546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And do you avoid contact with people because of what you went through or because of the aftermath?\",\"start\":4434580,\"end\":4438380,\"confidence\":0.5500287999999999843936393517651595175266265869140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Could have went away through and after myself.\",\"start\":4439674,\"end\":4441703,\"confidence\":0.82650440000000002793711928461561910808086395263671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, I think that even my pal says to me, you need to start getting out now.\",\"start\":4441993,\"end\":4445874,\"confidence\":0.679740699999999975489117787219583988189697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And you don't, you don't tell people anything that happens to you.\",\"start\":4446679,\"end\":4449575,\"confidence\":0.5943749000000000393129084841348230838775634765625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"So yeah, I'm quite happy you've been on.\",\"start\":4449688,\"end\":4452178,\"confidence\":0.93708919999999995553707776707597076892852783203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That's all you do.\",\"start\":4452612,\"end\":4453463,\"confidence\":0.63620270000000000987228077065083198249340057373046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, what impact has this experience had on your life overall?\",\"start\":4454074,\"end\":4459136,\"confidence\":0.88542365999999994574665151958470232784748077392578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I've not got a life basically.\",\"start\":4461510,\"end\":4462707,\"confidence\":0.86125963999999999298751163223641924560070037841796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"To be honest with you, I've not really got a life.\",\"start\":4464170,\"end\":4466670,\"confidence\":0.6022855000000000291748847303097136318683624267578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"My life is basically a loner, been in the house myself and kind of keep myself to myself.\",\"start\":4466830,\"end\":4473870,\"confidence\":0.69594129999999998492654640358523465692996978759765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":4474510,\"end\":4475850,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Everybody else has got a life, they go out and socialise, things like that, but you don't want me.\",\"start\":4475850,\"end\":4480210,\"confidence\":0.467107600000000011686296375046367757022380828857421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't know what it is, I don't know.\",\"start\":4480210,\"end\":4481450,\"confidence\":0.69079049999999997400124129853793419897556304931640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I was kind of hoping it would go away, but no, it's not.\",\"start\":4482270,\"end\":4486370,\"confidence\":0.6179799999999999737809730504523031413555145263671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What if, so how do you, what do you think would have been different about your life had you not have been in care?\",\"start\":4486370,\"end\":4493250,\"confidence\":0.800327400000000022117774278740398585796356201171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't know, I think maybe if I was in care, I would have had a career or had a family or had a normal life, but no, I've not got any of that.\",\"start\":4494883,\"end\":4506661,\"confidence\":0.48682216000000000377667674911208450794219970703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I might not, through the care settings I'm on.\",\"start\":4506758,\"end\":4510430,\"confidence\":0.54294085999999996960951875735190697014331817626953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":4510543,\"end\":4510656,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I've not got a family, I've not got a career, I've not got anything like that.\",\"start\":4510802,\"end\":4515979,\"confidence\":0.7735970599999999475215872735134325921535491943359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think if I was in care, this You sit and think to yourself, I might have had a life.\",\"start\":4516060,\"end\":4520994,\"confidence\":0.705922249999999973368858263711445033550262451171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No, these days, no, you've not got a life.\",\"start\":4523540,\"end\":4525280,\"confidence\":0.81976455000000003625615363489487208425998687744140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4525747,\"end\":4525860,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Have you ever received any counselling, therapy, mental health, addiction, GP, hospital, or professional support?\",\"start\":4527745,\"end\":4534621,\"confidence\":0.75335099999999999287325636032619513571262359619140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":4535512,\"end\":4535593,\"confidence\":0.49361873000000000555331780560663901269435882568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":4536710,\"end\":4536969,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"As I said, you don't tell people, you keep it to yourself.\",\"start\":4537454,\"end\":4539575,\"confidence\":0.78894549999999996625632547875284217298030853271484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It's another thing that a lot of people don't get out of the kingdom.\",\"start\":4541660,\"end\":4544156,\"confidence\":0.63923870000000004854001645071548409759998321533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Sorry, you talk to your lawyer, I think.\",\"start\":4544920,\"end\":4546680,\"confidence\":0.6287120600000000170126668308512307703495025634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, they've got to keep themselves private and confidential.\",\"start\":4547270,\"end\":4550360,\"confidence\":0.73101150000000003625899580583791248500347137451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, there's nothing\\u2014 there's no judgement about it.\",\"start\":4550710,\"end\":4554370,\"confidence\":0.7993221999999999827224428372574038803577423095703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"People, you tell who you want to tell, and if you don't want to tell anyone, you don't need to.\",\"start\":4554370,\"end\":4558050,\"confidence\":0.66930144999999996446859995558043010532855987548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Nobody's\\u2014 there's no force in you to tell anyone, do you know what I mean?\",\"start\":4558210,\"end\":4560860,\"confidence\":0.6474939600000000350377149516134522855281829833984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You don't need to.\",\"start\":4561310,\"end\":4562290,\"confidence\":0.65854299999999998949107293810811825096607208251953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I know it's your business.\",\"start\":4562290,\"end\":4564180,\"confidence\":0.69444453999999999904702008279855363070964813232421875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I don't tell anybody anything, and that's why I'd love to have been able to speak to people now, but now you can Well, I appreciate your bravery speaking to me about it.\",\"start\":4564450,\"end\":4575585,\"confidence\":0.629705799999999982219378580339252948760986328125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"It helps and it means a lot that you've trusted me with it.\",\"start\":4576927,\"end\":4580017,\"confidence\":0.951118099999999966343011692515574395656585693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Have you ever been diagnosed with any relevant health conditions or taken any medication?\",\"start\":4582550,\"end\":4586781,\"confidence\":0.79324399999999994914645640164962969720363616943359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I take medication just now.\",\"start\":4587992,\"end\":4589220,\"confidence\":0.8574751000000000455969484391971491277217864990234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, what medication is that?\",\"start\":4590157,\"end\":4591388,\"confidence\":0.74724800000000002331290716028888709843158721923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Amitriptyline.\",\"start\":4592762,\"end\":4593318,\"confidence\":0.6409008000000000482287987324525602161884307861328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And is that your sleeping tablets?\",\"start\":4596998,\"end\":4598380,\"confidence\":0.800882459999999962718675305950455367565155029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, that's sleeping tablets to help your mouth.\",\"start\":4599258,\"end\":4601274,\"confidence\":0.60298467000000000037829295251867733895778656005859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":4602929,\"end\":4603172,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Any other medications, or is it just the amitriptyline and the sleeping tablets?\",\"start\":4604048,\"end\":4607371,\"confidence\":0.84498430000000002149107558579999022185802459716796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Quite a few.\",\"start\":4607938,\"end\":4608425,\"confidence\":0.74600750000000004558131649901042692363262176513671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Some of Aston.\",\"start\":4609960,\"end\":4610610,\"confidence\":0.68693554000000001114045744543545879423618316650390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":4614044,\"end\":4614304,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then there's Cocodamol.\",\"start\":4615345,\"end\":4616436,\"confidence\":0.733234350000000034697222872637212276458740234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4619708,\"end\":4619965,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I used to take that.\",\"start\":4624558,\"end\":4625441,\"confidence\":0.753194029999999958846501613152213394641876220703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And my Loxican.\",\"start\":4627206,\"end\":4628765,\"confidence\":0.69698906000000004912209305985015816986560821533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, I'll just leave them in there for now.\",\"start\":4634489,\"end\":4637981,\"confidence\":0.79570339999999994962109894913737662136554718017578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm sure we'll have on your GP records all of your medicines.\",\"start\":4638127,\"end\":4641635,\"confidence\":0.8514381600000000549499645785544998943805694580078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4644183,\"end\":4644523,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Are you receiving support now?\",\"start\":4644733,\"end\":4646349,\"confidence\":0.8912561500000000247467824010527692735195159912109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":4647496,\"end\":4647722,\"confidence\":0.49361873000000000555331780560663901269435882568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":4648692,\"end\":4648773,\"confidence\":0.49361873000000000555331780560663901269435882568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":4649240,\"end\":4649497,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there any sibling, relative, friend, partner, or professional who you would like to provide a supporting statement for your claim?\",\"start\":4651655,\"end\":4659777,\"confidence\":0.91477953999999994660896618370315991342067718505859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, I don't.\",\"start\":4660860,\"end\":4661604,\"confidence\":0.561901329999999976649860400357283651828765869140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've not told anybody.\",\"start\":4661669,\"end\":4662525,\"confidence\":0.7464169000000000497863084092386998236179351806640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've not said to anybody about it.\",\"start\":4662638,\"end\":4663851,\"confidence\":0.74899050000000000348876483258209191262722015380859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, okay.\",\"start\":4664158,\"end\":4664820,\"confidence\":0.55090344000000002200323478973587043583393096923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I spoke to the advice, they kinda said if you've not spoke to anybody, first thing I'll ask is kinda especially your boss.\",\"start\":4665855,\"end\":4673452,\"confidence\":0.66133169999999996679918012887355871498584747314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I'm going to ask you the last couple of questions now, so we are close to the end.\",\"start\":4674126,\"end\":4679345,\"confidence\":0.80610020000000004447571200216771103441715240478515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So why are you applying to the Scottish Redress Scheme, and what would you like to come from telling your storey to the Scottish Government about what you went through?\",\"start\":4679907,\"end\":4687325,\"confidence\":0.8004405500000000284188672594609670341014862060546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'd like them to deal with what happened back in the past and actually accept responsibility for no doing enough to help young people in care.\",\"start\":4688674,\"end\":4697457,\"confidence\":0.5426522499999999471498313141637481749057769775390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Never really done nothing to help people in care homes back in the day.\",\"start\":4699950,\"end\":4703750,\"confidence\":0.749033199999999954599161355872638523578643798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think there should have been something there, but they didn't do that here at the care homes in Baroda, did they?\",\"start\":4710300,\"end\":4714320,\"confidence\":0.5675260399999999538778183705289848148822784423828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4714320,\"end\":4715720,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what would you like to come from, like, telling your storey?\",\"start\":4715720,\"end\":4718660,\"confidence\":0.88479202999999995160607113575679250061511993408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Like, where\\u2014 what do you want people to know from telling your storey?\",\"start\":4718660,\"end\":4722360,\"confidence\":0.75346290000000004649649554266943596303462982177734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I want them to know what happened back in the day, and I don't want people just to ignore what happened back in the day, because a lot of people just ignore it.\",\"start\":4723420,\"end\":4729380,\"confidence\":0.51155673999999995427145904614008031785488128662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Go, 'It happened back in the day, but it's the past.' It's not the past.\",\"start\":4729700,\"end\":4733630,\"confidence\":0.64237219999999994879402720471262000501155853271484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It's not the past for people that suffered it.\",\"start\":4733630,\"end\":4735720,\"confidence\":0.656195340000000015834302757866680622100830078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, absolutely.\",\"start\":4735750,\"end\":4736690,\"confidence\":0.5014298999999999839616293684230186045169830322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's actually\\u2014 it's in the future.\",\"start\":4736690,\"end\":4738190,\"confidence\":0.71013457000000002050654757113079540431499481201171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It's still in their heads, and it's still in\\u2014 I know a few people in homes that have been homes that committed suicide through all this and all that.\",\"start\":4738190,\"end\":4744790,\"confidence\":0.82283640000000002334701321160537190735340118408203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yeah, that's actually\\u2014 I don't understand why people say, 'Oh, that was years ago, just ignore it,' and all that.\",\"start\":4744790,\"end\":4750510,\"confidence\":0.77789253000000002646885377544094808399677276611328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's just\\u2014 it's not something you can ignore.\",\"start\":4750560,\"end\":4752240,\"confidence\":0.58780149999999997678656882271752692759037017822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":4752310,\"end\":4752760,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's there on some people's memories, that's what it is.\",\"start\":4755150,\"end\":4758040,\"confidence\":0.7723240000000000105018216345342807471752166748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4759972,\"end\":4762961,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what would acknowledgement mean to you?\",\"start\":4766223,\"end\":4767846,\"confidence\":0.78145739999999996872048768636886961758136749267578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So what would the Scottish government acknowledging what you went through mean to you?\",\"start\":4767990,\"end\":4771475,\"confidence\":0.788876530000000020237393982824869453907012939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It'd mean a lot if you get an apology off them and admitted that the care homes back in the day, when they should have been, it shouldn't have been happening.\",\"start\":4772784,\"end\":4781241,\"confidence\":0.4795141499999999723513610661029815673828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"There should have been rules, there should have been people checking up in care homes they should have been hanged down the tear holes back in the day.\",\"start\":4781339,\"end\":4786850,\"confidence\":0.6645934000000000008157030606525950133800506591796875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I'm glad it should have happened back in the day.\",\"start\":4787210,\"end\":4789150,\"confidence\":0.851794799999999963091568133677355945110321044921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, see, they should have been monitored more closely.\",\"start\":4789990,\"end\":4793080,\"confidence\":0.514656360000000034915501601062715053558349609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I just want the Scottish government to take responsibility, but I think when I'm bringing out the red vest map, they're taking some kind of responsibility, but they're not taking it all.\",\"start\":4793610,\"end\":4804130,\"confidence\":0.546820700000000048390802476205863058567047119140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They're just saying, we'll give you compensation, that's it.\",\"start\":4804410,\"end\":4807870,\"confidence\":0.791661139999999985406020641676150262355804443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, and it's and we'll get an apology.\",\"start\":4807870,\"end\":4810472,\"confidence\":0.690280739999999948253162074252031743526458740234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't think that's enough.\",\"start\":4810637,\"end\":4811515,\"confidence\":0.8111433999999999588936816508066840469837188720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I actually think they should have done something back then.\",\"start\":4813700,\"end\":4816811,\"confidence\":0.73507595000000003349072130731656216084957122802734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It's just politicians and governments, they just\\u2014 they don't care about the public.\",\"start\":4818428,\"end\":4822868,\"confidence\":0.92139610000000005118891976962913759052753448486328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They never have.\",\"start\":4823355,\"end\":4823746,\"confidence\":0.47663504000000000981884795692167244851589202880859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4825840,\"end\":4826114,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything else that you would like Redress Scotland to understand about what happened or the harm that you lived with?\",\"start\":4836523,\"end\":4842199,\"confidence\":0.65125686000000004849397328143822960555553436279296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'd like them to understand what happened, completely.\",\"start\":4843486,\"end\":4845451,\"confidence\":0.7391919000000000128380861497134901583194732666015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I hope it doesn't happen to other people.\",\"start\":4845821,\"end\":4848334,\"confidence\":0.580760900000000024334667614311911165714263916015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It's running behind me, it's mentally invasive, it just stays with you, it just doesn't go away.\",\"start\":4848559,\"end\":4854290,\"confidence\":0.515154499999999959669594318256713449954986572265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I think that's why they brought Redress up, because the Scottish government knew it was wrong and they brought that up.\",\"start\":4854917,\"end\":4860401,\"confidence\":0.7496618600000000132155264509492553770542144775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I brought that to you people for conversation.\",\"start\":4860560,\"end\":4862490,\"confidence\":0.85009480000000003929727654394810087978839874267578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't think conversation's enough.\",\"start\":4862880,\"end\":4864470,\"confidence\":0.84194815000000000626556584393256343901157379150390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, it's nowhere near justice.\",\"start\":4865620,\"end\":4868180,\"confidence\":0.75565899999999996961008719154051505029201507568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't think you've got to obey the conversation.\",\"start\":4868300,\"end\":4869220,\"confidence\":0.5238592600000000487625584355555474758148193359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, that's just\\u2014 it might make your life a wee bit happier and make you better and that, but it's not going to bring back your youth and your young and maybe your future and that.\",\"start\":4870200,\"end\":4880720,\"confidence\":0.47945797000000001109043523683794774115085601806640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Your future's basically fucked, if you know what I mean.\",\"start\":4880720,\"end\":4883000,\"confidence\":0.9658896999999999621877577737905085086822509765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, I don't think they understand that.\",\"start\":4883120,\"end\":4886200,\"confidence\":0.7449670999999999931873162495321594178676605224609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think they're just saying we'll give you compensation, that's it.\",\"start\":4887920,\"end\":4890860,\"confidence\":0.7725146400000000301844238492776639759540557861328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We'll give you an apology, that's you.\",\"start\":4890860,\"end\":4892510,\"confidence\":0.65580355999999995209037706445087678730487823486328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That's it, belty, that's you.\",\"start\":4893720,\"end\":4895880,\"confidence\":0.73188679999999994851833662323770113289356231689453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't think that's enough, man.\",\"start\":4895880,\"end\":4897790,\"confidence\":0.86477579999999998339177409434341825544834136962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, I think it should have been dealt with years ago.\",\"start\":4897920,\"end\":4900160,\"confidence\":0.5656484999999999985220711096189916133880615234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think it was 2000, was it 2017?\",\"start\":4900680,\"end\":4903970,\"confidence\":0.89161736000000002544396693338057957589626312255859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, they did this scheme, that should have been years before that.\",\"start\":4904640,\"end\":4910440,\"confidence\":0.492919600000000013295675671542994678020477294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Absolutely.\",\"start\":4910440,\"end\":4911860,\"confidence\":0.465044979999999996689297176999389193952083587646484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And dealt with before that.\",\"start\":4911860,\"end\":4912920,\"confidence\":0.77141154000000000667824906486202962696552276611328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything important that we haven't covered today?\",\"start\":4914095,\"end\":4916305,\"confidence\":0.59380555000000001530935378468711860477924346923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I think we've covered quite a lot.\",\"start\":4917322,\"end\":4919403,\"confidence\":0.69589394000000004414374643602059222757816314697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, is there any\\u2014 I've spoken for much of years.\",\"start\":4919645,\"end\":4923156,\"confidence\":0.80824050000000002835776058418559841811656951904296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Well, do you know what, I'm glad that you were able to do so with me.\",\"start\":4924258,\"end\":4926787,\"confidence\":0.93758430000000003712301577252219431102275848388671875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"It's just, it's me, I just make people feel really comfortable.\",\"start\":4926868,\"end\":4929428,\"confidence\":0.805107299999999970196995491278357803821563720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there any wording that you would like to have handled carefully?\",\"start\":4931229,\"end\":4933487,\"confidence\":0.88288759999999999461550714840996079146862030029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":4935214,\"end\":4935295,\"confidence\":0.49361873000000000555331780560663901269435882568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, okay.\",\"start\":4935684,\"end\":4936186,\"confidence\":0.595505830000000013768612916464917361736297607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"How are you feeling?\",\"start\":4937708,\"end\":4938469,\"confidence\":0.8447047500000000042064129956997931003570556640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I could see a lot of phone numbers, but I just couldn't.\",\"start\":4938534,\"end\":4940640,\"confidence\":0.73967992999999998549043311868445016443729400634765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You should not.\",\"start\":4941469,\"end\":4941985,\"confidence\":0.69164440000000004804547870662645436823368072509765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Tell them you've changed your mind.\",\"start\":4943502,\"end\":4944567,\"confidence\":0.6970832000000000139294797918410040438175201416015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm not really a hater.\",\"start\":4945212,\"end\":4946939,\"confidence\":0.72293996999999998731567529830499552190303802490234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't like swearing much.\",\"start\":4948338,\"end\":4949359,\"confidence\":0.9237919999999999465245537066948600113391876220703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm not a big swearer.\",\"start\":4949538,\"end\":4950397,\"confidence\":0.55867666000000004711267820312059484422206878662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, only when necessary, eh?\",\"start\":4950445,\"end\":4953606,\"confidence\":0.73006033999999997430307985268882475793361663818359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I know, Celtic's playing tonight.\",\"start\":4954384,\"end\":4956670,\"confidence\":0.76760507000000000044082071326556615531444549560546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You've just signed that Alex Oxlade-Chamberlain, haven't you?\",\"start\":4958588,\"end\":4961831,\"confidence\":0.7738218999999999514471937800408340990543365478515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He's been there for the last year.\",\"start\":4962702,\"end\":4963590,\"confidence\":0.797432600000000046946979637141339480876922607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He's been there over a year now.\",\"start\":4963703,\"end\":4964735,\"confidence\":0.7360200999999999549316953562083654105663299560546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I thought it was only a couple of months.\",\"start\":4965445,\"end\":4966574,\"confidence\":0.62370409999999998351682961583719588816165924072265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"That's how far behind I am.\",\"start\":4966970,\"end\":4968605,\"confidence\":0.78853183999999998388119593073497526347637176513671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He signed last\\u2014 when did he sign?\",\"start\":4969310,\"end\":4971474,\"confidence\":0.912321570000000026112729756277985870838165283203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know, just now?\",\"start\":4971811,\"end\":4972853,\"confidence\":0.6994884999999999575237552562612108886241912841796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"August?\",\"start\":4973077,\"end\":4973318,\"confidence\":0.82873154000000004426595978657132945954799652099609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Oh, was it?\",\"start\":4973815,\"end\":4974215,\"confidence\":0.7819430000000000546833689440973103046417236328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Oh God.\",\"start\":4974873,\"end\":4975546,\"confidence\":0.48049986000000000085918827608111314475536346435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He signed in January.\",\"start\":4975899,\"end\":4976780,\"confidence\":0.88676319999999997367723381103132851421833038330078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Ah.\",\"start\":4977726,\"end\":4977774,\"confidence\":0.57085390000000002519442432458163239061832427978515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"A year's deal.\",\"start\":4979249,\"end\":4979842,\"confidence\":0.67215020000000003097540002272580750286579132080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"A year's deal.\",\"start\":4980051,\"end\":4981686,\"confidence\":0.67215020000000003097540002272580750286579132080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They just give him a new year's contract.\",\"start\":4981750,\"end\":4983578,\"confidence\":0.80980949999999995991828427577274851500988006591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was it?\",\"start\":4984555,\"end\":4984764,\"confidence\":0.8071844999999999714646037318743765354156494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, you won the last cup, didn't you?\",\"start\":4985341,\"end\":4987040,\"confidence\":0.6766310300000000221842810788075439631938934326171875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I won the last one, won the weekend off.\",\"start\":4988227,\"end\":4990567,\"confidence\":0.832937400000000049971049520536325871944427490234375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"You're doing pretty well for the start of this season.\",\"start\":4990711,\"end\":4992699,\"confidence\":0.95811279999999998668869238827028311789035797119140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Not so much.\",\"start\":4993983,\"end\":4995357,\"confidence\":0.50780890000000000750191020415513776242733001708984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's a good point.\",\"start\":4996634,\"end\":4998363,\"confidence\":0.921371759999999984103169481386430561542510986328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I like the football.\",\"start\":4999462,\"end\":5000367,\"confidence\":0.4774766599999999971970510159735567867755889892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I try and keep up with a bit of it.\",\"start\":5000464,\"end\":5001740,\"confidence\":0.7733477399999999502000491702347062528133392333984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"My favourite player years ago when I was young was Alan Shearer.\",\"start\":5003240,\"end\":5005708,\"confidence\":0.91194856000000001916561132020433433353900909423828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I liked him.\",\"start\":5006079,\"end\":5006418,\"confidence\":0.78874929999999998653237298640306107699871063232421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm from Newcastle.\",\"start\":5006967,\"end\":5007806,\"confidence\":0.86619740000000000623714413450215943157672882080078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I loved Shearer.\",\"start\":5009132,\"end\":5009958,\"confidence\":0.96196910000000002138875743185053579509258270263671875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Shearer was brilliant.\",\"start\":5010272,\"end\":5010883,\"confidence\":0.7783362000000000335830918629653751850128173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He played with Chris Sutton at Blackburn.\",\"start\":5012280,\"end\":5013948,\"confidence\":0.91362244000000003563144446161459200084209442138671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He was\\u2014 Yeah, he did.\",\"start\":5014012,\"end\":5015535,\"confidence\":0.7553323499999999857124066693359054625034332275390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Chris Sutton played for Celtic, sure.\",\"start\":5016441,\"end\":5017737,\"confidence\":0.86844989999999999685798002246883697807788848876953125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, Shearer was good.\",\"start\":5018647,\"end\":5019887,\"confidence\":0.89457949999999997192645651011844165623188018798828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I liked them, Shola Myobi.\",\"start\":5020918,\"end\":5023414,\"confidence\":0.9155708000000000179596781890722922980785369873046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"He was good.\",\"start\":5025008,\"end\":5025443,\"confidence\":0.93175065999999995280944631304009817540645599365234375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"He was good, yeah.\",\"start\":5025588,\"end\":5026747,\"confidence\":0.92587549999999996241939470564830116927623748779296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"One of the best players with Newcastle I've seen ever was Faustino Asprilla.\",\"start\":5026957,\"end\":5031472,\"confidence\":0.9728672499999999612185774822137318551540374755859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes, yeah.\",\"start\":5031876,\"end\":5033150,\"confidence\":0.55062336000000000613141537542105652391910552978515625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Him and Genoa were brilliant.\",\"start\":5033570,\"end\":5035248,\"confidence\":0.90242933999999996874663565904484130442142486572265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, yeah.\",\"start\":5035667,\"end\":5036796,\"confidence\":0.493536350000000012538947657958487980067729949951171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I mean, I think they were\\u2014 we have had some good teams, but this, this, I think this season is going to be a struggle.\",\"start\":5036942,\"end\":5041595,\"confidence\":0.5674962999999999535560846197768114507198333740234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I know, that's why I'm a bit gutted.\",\"start\":5045696,\"end\":5047234,\"confidence\":0.8350395600000000140283873406588099896907806396484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm not clutching on straws to this season, I'll tell you that.\",\"start\":5047298,\"end\":5050439,\"confidence\":0.67605389999999998540403112201602198183536529541015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Sold Tonali, sold Guevara, sold Isaac last year, sold Gobert to Barcelona.\",\"start\":5051160,\"end\":5058003,\"confidence\":0.8375510999999999928178340269369073212146759033203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I know, sold about 300+ million pounds worth of players.\",\"start\":5058436,\"end\":5061657,\"confidence\":0.6613533000000000328100213664583861827850341796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, and haven't even bought anyone proper yet.\",\"start\":5061881,\"end\":5063836,\"confidence\":0.491435400000000022213697548068012110888957977294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I know.\",\"start\":5064605,\"end\":5064717,\"confidence\":0.5131721000000000199037231141119264066219329833984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I've bought someone actually, bought someone from Benfica.\",\"start\":5065022,\"end\":5067746,\"confidence\":0.87645309999999998495923136943019926548004150390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Ah, a right-back.\",\"start\":5068612,\"end\":5069349,\"confidence\":0.79877469999999994865191865756059996783733367919921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":5069829,\"end\":5070551,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The guys that own Newcastle are richer than Man City.\",\"start\":5071272,\"end\":5073662,\"confidence\":0.59587497000000000380026676793931983411312103271484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Can't spend it though, can we?\",\"start\":5074480,\"end\":5075618,\"confidence\":0.55714357000000003239392754039727151393890380859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I know.\",\"start\":5076468,\"end\":5076709,\"confidence\":0.5131721000000000199037231141119264066219329833984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It's all this financial fair play, but it's not fair, is it?\",\"start\":5076821,\"end\":5079468,\"confidence\":0.80535860000000003555697958290693350136280059814453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Well, if we just sell a few of our players, I think we'd be able to spend that.\",\"start\":5080238,\"end\":5084119,\"confidence\":0.80890994999999998871231809971504844725131988525390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, you'd like to think so, wouldn't you?\",\"start\":5084247,\"end\":5085803,\"confidence\":0.70009209999999999496367308893240988254547119140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But apparently not.\",\"start\":5085851,\"end\":5086653,\"confidence\":0.5881016999999999494974645131151191890239715576171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So we'll see how this season goes.\",\"start\":5086750,\"end\":5088626,\"confidence\":0.80140350000000004637712436306173913180828094482421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It might be that I ring you in a few months to tell you Redress's decision and we're relegated already.\",\"start\":5088674,\"end\":5093775,\"confidence\":0.82689550000000000551381162949837744235992431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, God.\",\"start\":5093983,\"end\":5094464,\"confidence\":0.475066959999999982589002911481657065451145172119140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Patrick, how are you feeling after discussing all of this?\",\"start\":5094897,\"end\":5099853,\"confidence\":0.84099025000000005025668770031188614666461944580078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Aye, aye, I think it'll go.\",\"start\":5100687,\"end\":5103572,\"confidence\":0.60110300000000005393729907154920510947704315185546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, and do you feel safe to be ending the call with me?\",\"start\":5104533,\"end\":5107995,\"confidence\":0.81186340000000001282387529499828815460205078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes, aye, it's better.\",\"start\":5108941,\"end\":5109983,\"confidence\":0.8626413299999999839684505786863155663013458251953125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Couldn't wait to speak to you.\",\"start\":5110544,\"end\":5112659,\"confidence\":0.9557338399999999456468913194839842617511749267578125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I'm glad.\",\"start\":5112787,\"end\":5113348,\"confidence\":0.95931332999999996413720282362191937863826751708984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there someone you can contact for support if you need any support?\",\"start\":5113861,\"end\":5117035,\"confidence\":0.88236546999999998508457110801828093826770782470703125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I've got a good pal, he's back in Mother Russia, he comes in quite a lot.\",\"start\":5118076,\"end\":5122275,\"confidence\":0.8904644999999999921413973424932919442653656005859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Oh, that's good, I'm glad.\",\"start\":5122644,\"end\":5123942,\"confidence\":0.98490580000000005345128784028929658234119415283203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I'm now going to quickly explain the next steps to you just so that you have a rough idea.\",\"start\":5124135,\"end\":5130193,\"confidence\":0.81478565999999996716240957539412193000316619873046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So after this call, I'm going to go away and I'm going to neaten up because I've taken it down as notes.\",\"start\":5130817,\"end\":5134775,\"confidence\":0.78561150000000001814015604395535774528980255126953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm going to write it into a full statement.\",\"start\":5134839,\"end\":5136617,\"confidence\":0.83896409999999999040909415271016769111156463623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Once that's done, it'll be emailed over to you, so you'll get your statement and you'll get a payment authority letter, and it's just so you can read through it, make sure you're happy with it.\",\"start\":5137483,\"end\":5147688,\"confidence\":0.65409159999999999524078475587884895503520965576171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You'll sign the statement and the payment authority letter, and that'll get sent back to us.\",\"start\":5148281,\"end\":5153488,\"confidence\":0.91891460000000002583675495770876295864582061767578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"We'll then send it off to Redress, and you'll have to do an identification verification So it's literally a 20-second WhatsApp video call where our head solicitor and my manager joins the call with you, and you'll hold your ID up to your face and they'll say yep, and then it's done.\",\"start\":5153729,\"end\":5171502,\"confidence\":0.843728000000000033509195418446324765682220458984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Okay, it's really, really quick, it's in like 20 seconds and then it's done.\",\"start\":5172015,\"end\":5177015,\"confidence\":0.805113729999999971909119267365895211696624755859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, we don't really hang about with it.\",\"start\":5177064,\"end\":5178666,\"confidence\":0.72838469999999999604511913275928236544132232666015625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No problem.\",\"start\":5179468,\"end\":5179868,\"confidence\":0.64868289999999995121271467724000103771686553955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Are you happy with how the next steps have been explained?\",\"start\":5180109,\"end\":5182193,\"confidence\":0.85840879999999997185256006559939123690128326416015625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":5183058,\"end\":5183315,\"confidence\":0.46103897999999998713605009470484219491481781005859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Perfect.\",\"start\":5183876,\"end\":5184372,\"confidence\":0.76724190000000003220037569917622022330760955810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, that is your witness statement complete, Patrick.\",\"start\":5184437,\"end\":5187145,\"confidence\":0.86527889999999996195612084193271584808826446533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I will, like I said, go away, write this up, and I will contact you when it is ready for you to read through and sign, okay?\",\"start\":5188270,\"end\":5195149,\"confidence\":0.85792893000000003400629111638409085571765899658203125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's brilliant, thanks, you're welcome.\",\"start\":5195921,\"end\":5196917,\"confidence\":0.988928299999999982361487127491272985935211181640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Alright, thank you very much for your time and thank you for trusting me to open up to me, okay?\",\"start\":5196966,\"end\":5200984,\"confidence\":0.96564039999999995433910271458444185554981231689453125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No problem, enjoy your day.\",\"start\":5201563,\"end\":5202527,\"confidence\":0.9639506300000000305061576000298373401165008544921875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"You enjoy the rest of your day too, Patrick.\",\"start\":5202816,\"end\":5204376,\"confidence\":0.927699300000000004473577064345590770244598388671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'll speak to you soon.\",\"start\":5204440,\"end\":5205260,\"confidence\":0.8067446400000000128471810967312194406986236572265625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Thank you, bye-bye.\",\"start\":5205886,\"end\":5206610,\"confidence\":0.6264621999999999690800223106634803116321563720703125},{\"sentiment\":\"NEUTRAL\",\"text\":\"Bye.\",\"start\":5206770,\"end\":5207028,\"confidence\":0.513744949999999978018649926525540649890899658203125,\"speaker\":null}], `error` = ?, `synapse_transcripts`.`updated_at` = 2026-08-18 15:31:12 where `recording_id` = 4182) at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('update `synapse...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(597): Illuminate\\Database\\Connection->run('update `synapse...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(549): Illuminate\\Database\\Connection->affectingStatement('update `synapse...', Array)
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4234): Illuminate\\Database\\Connection->update('update `synapse...', Array)
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1266): Illuminate\\Database\\Query\\Builder->update(Object(Illuminate\\Support\\Collection))
#5 /home/fintrixorcouk/public_html/ha/app/Jobs/Synapse/CheckTranscriptionStatusJob.php(63): Illuminate\\Database\\Eloquent\\Builder->update(Array)
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): App\\Jobs\\Synapse\\CheckTranscriptionStatusJob->handle()
#7 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#8 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#9 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(129): Illuminate\\Container\\Container->call(Array)
#12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Bus\\Dispatcher->{closure:Illuminate\\Bus\\Dispatcher::dispatchNow():126}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(133): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(136): Illuminate\\Bus\\Dispatcher->dispatchNow(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob), false)
#16 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Queue\\CallQueuedHandler->{closure:Illuminate\\Queue\\CallQueuedHandler::dispatchThroughMiddleware():129}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#17 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#18 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(129): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(70): Illuminate\\Queue\\CallQueuedHandler->dispatchThroughMiddleware(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#20 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Jobs/Job.php(102): Illuminate\\Queue\\CallQueuedHandler->call(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Array)
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(504): Illuminate\\Queue\\Jobs\\Job->fire()
#22 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(454): Illuminate\\Queue\\Worker->process('database', Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(Illuminate\\Queue\\WorkerOptions))
#23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(212): Illuminate\\Queue\\Worker->runJob(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), 'database', Object(Illuminate\\Queue\\WorkerOptions))
#24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(149): Illuminate\\Queue\\Worker->daemon('database', 'default', Object(Illuminate\\Queue\\WorkerOptions))
#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(132): Illuminate\\Queue\\Console\\WorkCommand->runWorker('database', 'default')
#26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): Illuminate\\Queue\\Console\\WorkCommand->handle()
#27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#29 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#31 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(211): Illuminate\\Container\\Container->call(Array)
#32 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Command/Command.php(341): Illuminate\\Console\\Command->execute(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(180): Symfony\\Component\\Console\\Command\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#34 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(1117): Illuminate\\Console\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#35 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(356): Symfony\\Component\\Console\\Application->doRunCommand(Object(Illuminate\\Queue\\Console\\WorkCommand), Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#36 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(195): Symfony\\Component\\Console\\Application->doRun(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Console/Kernel.php(198): Symfony\\Component\\Console\\Application->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#38 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1235): Illuminate\\Foundation\\Console\\Kernel->handle(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#39 /home/fintrixorcouk/public_html/ha/artisan(16): Illuminate\\Foundation\\Application->handleCommand(Object(Symfony\\Component\\Console\\Input\\ArgvInput))
#40 {main}

[previous exception] [object] (PDOException(code: 22001): SQLSTATE[22001]: String data, right truncated: 1406 Data too long for column 'raw_transcript' at row 1 at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php:609)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(609): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\Connection->{closure:Illuminate\\Database\\Connection::affectingStatement():597}('update `synapse...', Array)
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('update `synapse...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(597): Illuminate\\Database\\Connection->run('update `synapse...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(549): Illuminate\\Database\\Connection->affectingStatement('update `synapse...', Array)
#5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4234): Illuminate\\Database\\Connection->update('update `synapse...', Array)
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1266): Illuminate\\Database\\Query\\Builder->update(Object(Illuminate\\Support\\Collection))
#7 /home/fintrixorcouk/public_html/ha/app/Jobs/Synapse/CheckTranscriptionStatusJob.php(63): Illuminate\\Database\\Eloquent\\Builder->update(Array)
#8 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): App\\Jobs\\Synapse\\CheckTranscriptionStatusJob->handle()
#9 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(129): Illuminate\\Container\\Container->call(Array)
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Bus\\Dispatcher->{closure:Illuminate\\Bus\\Dispatcher::dispatchNow():126}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#16 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(133): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#17 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(136): Illuminate\\Bus\\Dispatcher->dispatchNow(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob), false)
#18 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Queue\\CallQueuedHandler->{closure:Illuminate\\Queue\\CallQueuedHandler::dispatchThroughMiddleware():129}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#20 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(129): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(70): Illuminate\\Queue\\CallQueuedHandler->dispatchThroughMiddleware(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#22 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Jobs/Job.php(102): Illuminate\\Queue\\CallQueuedHandler->call(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Array)
#23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(504): Illuminate\\Queue\\Jobs\\Job->fire()
#24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(454): Illuminate\\Queue\\Worker->process('database', Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(Illuminate\\Queue\\WorkerOptions))
#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(212): Illuminate\\Queue\\Worker->runJob(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), 'database', Object(Illuminate\\Queue\\WorkerOptions))
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#42 {main}
"} 
[2026-08-18 15:31:26] production.INFO: AutoTranscribeRecordingJob: submitted recording 4182 → AssemblyAI a2cd52d2-d483-4ccb-8ed9-c2b4b44ad9fe  
[2026-08-18 15:31:32] production.DEBUG: CheckTranscriptionStatusJob: recording 4182 → AssemblyAI status=completed (check #0)  
[2026-08-18 15:31:32] production.ERROR: SQLSTATE[22001]: String data, right truncated: 1406 Data too long for column 'raw_transcript' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_ha, SQL: update `synapse_transcripts` set `status` = completed, `raw_transcript` = [A 00:02]: Hi there, can I speak to Patrick Bishop? Hi Patrick, it's Leah calling from MMA Legal to do your witness statement. Is now still a good time for you?
[B 00:11]: Yes, it was.
[A 00:12]: Perfect. Before I start, I do just have to let you know that call is recorded for training and monitoring purposes, and for data protection, could you confirm your date of birth and your postcode for me please?
[B 00:25]: 10th of August 1993, postcode PSD1NH.
[A 00:28]: Amazing, thank you very much. So just before I get into the actual witness statement itself, I'm just going to ask you a couple of questions just so I know that we can still continue. Let me just get them up. Have you previously made any civil claim, criminal injuries claim, redress application, complaint, police report, inquiry statement, or claim to another scheme about any abuse received in care?
[B 00:55]: No.
[A 00:56]: No. Have you ever received any payment, apology, settlement, or decision? No. No. Okay, no worries at all. And are you comfortable and happy to continue today?
[B 01:14]: Yes, that's all.
[A 01:16]: Yeah. Do you need anyone with you or any other adjustments?
[B 01:21]: No, actually, no. I just like doing things myself.
[A 01:24]: Okay, fair enough. Do you understand that the purpose of the statement is to be sent to redress and agree that it can be used for your redress application and any supporting evidence?
[B 01:35]: Yes, I know that.
[A 01:36]: Perfect. I've created a bit of a chronology of care, so a bit of a timeline of your care settings. I would like to go through that with you first just to ensure that I'm not missing any, okay? Okay, so in 1992 I have Griff Children's Home.
[B 01:57]: Great, that's good.
[A 01:58]: Greif, sorry, that's my, that's my bad. I've got Greif Children's Home. I'm not very good at the pronunciation part. And then in 1994 I've got a Beach Avenue.
[B 02:11]: Beach Avenue was before Greif.
[A 02:14]: Before Greif, yes. Okay, um, you just bear with me. Okay, so from the care records that we've received, it only states that Greif was the first one. So are you saying that there was Beech before Greif?
[B 02:54]: No, I just can't remember, but I'm sure Beech Avenue was before Greif. But my granny died when she died, 1991, '92, so it might be right then. Okay, that's what I meant to hear.
[A 03:12]: Um, I mean, the, the records that we have do show— so it was Grieve Children's Home in 1992.
[B 03:20]: Yes.
[A 03:21]: And then returned back to your mother.
[B 03:25]: Yes.
[A 03:25]: And then back into care in April 1994, and that was into Beech Avenue.
[B 03:32]: Right. Yes, that might be right. Yes.
[A 03:34]: Okay, no problem. And I've then got, after Beach Avenue, I've got Newfield Resource Centre.
[B 03:41]: Yes, that's right.
[A 03:42]: Yes, in the Campsie unit.
[B 03:45]: Yes, that's Campsie. And so if I was in— that's in Johnstone.
[A 03:51]: Yes, I've then got Balrossie.
[B 03:54]: Yes, that's Balrossie Boys' Home, but end up— they call it Rossie Home now because it's shut.
[A 04:01]: Yes, I've then got Kibble.
[B 04:03]: Yes, that's it. I've been great. I've just messed up.
[A 04:06]: No, that's okay, don't worry. I just wanted to clarify before we continued. I would hate for us to get halfway down and then, uh, missing something.
[B 04:14]: I think quite a few, so like 5 or something.
[A 04:18]: It looks like 1, 2— yeah, it looks like 5. And then after Kibble, you were released, uh, to relatives or friends?
[B 04:29]: Yes, I stayed with my gran for a couple of months and then I got my own house.
[A 04:32]: Okay, perfect. Well, if that's all correct, then let's crack on.
[B 04:36]: Okay.
[A 04:38]: I know you'll have to excuse any of my pronunciations. I'm not the best at this.
[B 04:43]: Some things I can't pronounce.
[A 04:47]: It's that most of it is like the towns and the city names.
[B 04:51]: I'm like One of them's in Culmacolm, one of them's in Johnstone, one of them's in Bridgerweir, one of them's in Paisley, and one of them's in Hunterhall, that's in Paisley.
[A 05:02]: Yeah, well, I spent the first couple of months doing this job calling Renfrewshire, Roofrenshire. I think there was a few times I said North Ayrshire was North Asia, so, you know, we've got there now though. Okay, so I just want to let you know that you are in complete control of this meeting. You can take a break, skip a question, or ask me to reword anything. Please note that some questions can be upsetting because they do concern your care in time and its impact, okay?
[B 05:39]: Yes, I know.
[A 05:40]: So where did you grow up and who did you live with before you went into care?
[B 05:45]: I lived with my mum before I moved here. I lived with my gran, and eventually she died. I was always with my mum on and off, and then I was with my gran on and off. I was kind of, I wasn't really in an actual setting, if you know what I mean.
[A 06:02]: Yeah, just a house or a flat?
[B 06:04]: Yeah, they were flats, aye.
[A 06:06]: Flats, yeah.
[B 06:08]: Yes.
[A 06:08]: And did you have your own bedroom?
[B 06:11]: No.
[A 06:12]: Shared?
[B 06:13]: Yes.
[A 06:14]: Okay. What was the food like at home? You know, just, was it nice home-cooked meals?
[B 06:19]: No, it's kinda just my mom and that. My mom was an alcoholic, all that, so never had anything like that. So there was like sex, so no, there's nothing to eat.
[A 06:30]: Okay. And you've got— did you say this, there were 6 of you, so there was 5 siblings?
[B 06:35]: Yes, 5.
[A 06:36]: And can I ask how many brothers and how many sisters?
[B 06:40]: There's 3 brothers, 3 sisters, and me, so 7.
[A 06:46]: Okay, and there was 7 of you all together?
[B 06:50]: Yes, and we stayed in the apartment.
[A 06:53]: Okay, and who did you share the bedroom with?
[B 06:56]: Me and my brothers and I.
[A 06:59]: Okay, are you the youngest or the middle? Middle. Middle. Okay, what about school? Did you still go to school before you went into care?
[B 07:15]: I was in primary school, I was in St. Fergus, but I was hardly there. Didn't go well, no. So it was basically your mum's fate on that one, just basically. My mum was an alcoholic, mum was always in and out of jail.
[A 07:29]: Okay, that was that your father. All right, if I do go silent at any moment, it is just so I can type up these notes, okay?
[B 07:40]: That's fine.
[A 07:41]: Uh, no problem.
[B 07:43]: I didn't get high school, didn't I?
[A 07:46]: You didn't go into high school?
[B 07:48]: No, I didn't get high school.
[A 07:50]: Okay. Um, how did you come to enter into the care system?
[B 07:59]: My gran died when I was— she died when I was 10, and my mum was— she was an alcoholic. And I think my mum ended up putting us into care because my gran died, but ended up— I was kind of— I wasn't good at school, so I was going to a boys' home anyway, but me and my brother were in a care with her, so Right, okay.
[A 08:23]: So it was your mum who made the decision. Were you ever told why you were put into care?
[B 08:27]: My mum always came down. She was an alcoholic, so basically put into care because of that, because she never did any visiting much. I always stayed with my aunt and gran, and she was always throwing us out and things like that.
[A 08:37]: Right, so you weren't told, but you kind of knew?
[B 08:40]: Yes, aye. Okay. We were told the day we walked in that we were going into care.
[A 08:44]: Okay. So I know you've got 6 siblings, obviously, besides yourself, so you've got 3 brothers and 3 sisters, and you're the middle child. Were you separated from any of them in care?
[B 08:55]: Yes.
[A 08:56]: How many?
[B 08:57]: From all—
[A 08:58]: —from all of them?
[B 09:00]: Yes, me and my brother Kevin here, we were not eh— be charmed if there was another one that I was separated to but it wasn't the case. We were 10 or something.
[A 09:14]: Okay. And did you say how old were you when you first entered care? Did you say about 10? Kind of taking it over, yes, sorry. Yeah, and how did you feel at the time of first entering care? You know, what were your first thoughts, if you can remember anything?
[B 09:30]: I don't know actually how I felt, because I was quite young, you know what I mean? So sometimes when you're young, you don't tend to think about it. You kind of must feel like brothers and sisters and things like that, but you never really—
[A 09:41]: You never really thought about how you felt?
[B 09:44]: Nah, it's kind of when you're that young, you don't really think about it. No, I'm just so sad because my gran died, and if she didn't die, I don't think I'd be around here, to be honest with you.
[A 10:00]: Oh, bless. Were you very close with your gran?
[B 10:04]: I was very close to her. She was kind of— she was always there when she had cancer, so she passed away. So kind of, that was That's from my wee staffies cottoning up.
[A 10:17]: Bless you. Is there anything important about your childhood health, any learning needs, any vulnerability that should be recorded for redress?
[B 10:27]: No, I had ADHD when I was young.
[A 10:32]: Okay, I'll jot that down. Okay, so I'm now going to move on to the next section, and what I'm going to do in this section is I'm going to ask you a multitude of questions but for each care setting one by one, okay? Yes. So I know that there'll be some things that pop up where you're like, oh, that happened in that one as well, but I need to make sure I keep it chronological for when it gets sent to redress, okay? Okay. Perfect. So I'm going to start with Gryfe Children's Home. So from records, I can see that you entered there on the 12th of February 1992. Can I ask what kind of setting it was? So was it a house? Was it like a There was two houses, so there was two houses, different houses. Two houses. And which one were you in? Was there any name? Did it look—
[B 11:21]: No, just, just both of them are called the Grange. There was two different ones. There was a big house and then there was a wee one next to it, a wee cottage.
[A 11:29]: Okay. And which one were you in? The big house?
[B 11:31]: Yes.
[A 11:33]: Okay. And how many floors was it, can you remember? There's only 2 floors.
[B 11:43]: It's quite a long, quite long at the back. I think it's still there, I'm not sure.
[A 11:52]: Potentially. Some of them haven't really shut down, some of them have kind of kept the building but changed what it's used for.
[B 11:58]: I know Paul Rossi shut down, so that's why I got moved, because it's coming under LSD building, so they moved us up.
[A 12:03]: Right, yeah. So what was the ordinary daily life like in Greif?
[B 12:12]: It was kind of, because you're young, it was kind of, I don't know, it was kind of, there wasn't any real set and rigid rules, so you just had to exist there and adapt.
[A 12:20]: Yeah, so what about the actual, so did you have your own bedroom here?
[B 12:25]: In Greif? I don't know, I can't remember. Okay, that's okay. Kinda maybe, I think, but I can't remember the Greif that much because I was that young.
[A 12:33]: That's okay, I'll just— we'll take down what we can remember, and that's absolutely fine. What about toiletries? Can you remember if you were provided with shower gel, toothpaste?
[B 12:45]: No, I don't remember. Don't remember.
[A 12:47]: What about the food? Was the food okay?
[B 12:50]: I don't actually remember what I ate.
[A 12:51]: That's okay, I'm just literally going to list off some things, and if you can't remember, just say no, okay? Okay. What about school? Did you still go to school while in this setting?
[B 13:02]: Yes, when I was in the group, I was still going to Mr Patrick Bishop's for a couple of months.
[A 13:08]: Okay. What about clothing? Did you get provided any clothes there?
[B 13:14]: I don't actually. I can't remember.
[A 13:17]: Sorry about that. That's all right, don't worry. What about contact with family? Did you still see your mum? No. And was that your decision, her decision, or?
[B 13:29]: It was probably her because she was an alcoholic, you know. Okay. I just, you know, that young, I can't even remember anything about that one.
[A 13:36]: Well, I can't remember what I had for breakfast yesterday, so it's all right.
[B 13:40]: And I can.
[A 13:46]: Okay, what about the staff? What were the staff like?
[B 13:51]: Some of them were all right and some of them were just not all right. You always get that in homes. There's always a mixture, there's always ones that's alright, there's always ones that's not alright.
[A 14:00]: Okay, always just a bit of a mixture of, you know, there's always going to be one or two.
[B 14:04]: Mixture, mixture. Mixture of nice people and mixture of assholes, basically. Fair enough.
[A 14:11]: What about the kids, the other children there, were they alright with you? Did you get along?
[B 14:16]: I can't remember, Mr Patrick Bishop. I can't remember any of them. I think I was only in there for a bit. I think it was the last few months I was in there.
[A 14:23]: I think from what I could see Actually, let me just have a little look.
[B 14:28]: Maybe a bit over 6 months, maybe even more than that.
[A 14:30]: From February until August. Oh, well, no, it's a couple of months.
[B 14:35]: Yeah, a couple of months.
[A 14:36]: Yeah. What about any rules? Were there any particular strict rules that you can remember? No, I can't remember that. Any punishments?
[B 14:46]: Ah, there was punishments. You were thrown in your room and locked in your room and things like that.
[A 14:48]: You would be thrown in your room and locked in? Yes, I— okay, that's what they used to—
[B 14:55]: that's— that happened in quite a lot of homes when I was young. You used to get locked in your rooms and all that, and you were bad and all that.
[A 15:00]: I have heard that from a couple of people, to be fair.
[B 15:04]: It's quite a lot of the bastards used to hit you and all that.
[A 15:07]: Did they hit you in Greif? No. No? Okay. Um, did anything happen in Greif that you would now as an adult consider to be abuse, neglect, or harmful?
[B 15:19]: Just get locked in a room, things like that. I think that's ample. Okay. And grabbed and threw about.
[A 15:26]: That's probably the same as physical abuse, I'd say. Yeah, absolutely. How did it make you feel? You know, like at the time, like when you were being locked in your room, how would you feel?
[B 15:39]: You feel bad when they do that because you normally used to be locked up. It's like imprisonment. Especially when you're that lucky, you're only 10 years old, you go, ah, what's going on?
[A 15:48]: Yeah, absolutely. Um, was it all of the staff that were involved, only a particular few?
[B 15:55]: There's only a couple. It's certainly— I've noticed that, and I noticed that in the buy homes, isn't it? You always get ones that are brand new, you always get ones that are just arseholes, and you always get ones that shouldn't have been at home because you've been in jail.
[A 16:09]: Yeah, okay. Can you give me one clear example of this occurrence? So where and when did it occur? You know, what happened before?
[B 16:33]: Just give a You were told to do something, you never done it, and you used to be grabbed and threw in your room and all that, and strangled.
[A 16:40]: And what kind of thing would you do for that to be the punishment? I just can't remember that, to be honest. That's okay, that's okay.
[B 16:49]: Too young, you know, a 10-year-old, you know.
[A 16:50]: Yeah, yeah, of course. Did it happen often? Was it quite a regular occurrence?
[B 16:55]: Yes, it was often. Hang on, Grace, I'm just gonna spanner the hands. They just, I don't think they were trained right to start with to actually deal with people. The young ones are just, I think they just, we'll just put them in the group.
[A 17:08]: Yes, and what about, did it ever become worse or change or was it kind of just the same thing over and over? Same thing over and over.
[B 17:17]: You always knew when you turned the page or turned around you were getting locked in a room.
[A 17:22]: What about when you were locked in your room, were you still, were you given any food or water?
[B 17:29]: No, they used to open the door but they're not bringing your dinner.
[A 17:33]: Would you have to eat your dinner in the room or were you allowed to go and eat with everyone else? They used to bring up dinner.
[B 17:39]: There wasn't a toilet in the room either, to be honest with you.
[A 17:42]: Okay.
[B 17:45]: I remember that much.
[A 17:46]: Yeah, so I know it sounds a bit— I know it can be a bit hard to talk about, but with there being no toilet, would you have an accident while you were in there?
[B 17:56]: Aye, just no choice. You either piss yourself or you shake yourself or you push the toilet or something. Yeah. There's no choice when you're locked in a room. It's just, it happened quite a lot back in the day.
[A 18:07]: Would you ask to go to the toilet or were you not able to?
[B 18:10]: It's extremely hard to go. You just get knocked. It's just getting older.
[A 18:14]: Okay. Okay, what immediate effects came from this kind of experience? Was there any pain or injury, any fear, shame, sleep problems, bedwetting, any running away? Yes, that was all.
[B 18:35]: That was all the same. I used to wet your bed, used to run away, used to get fear. Something— that's how you used to run away, because you were feared. Yeah. Probably. You'll have heard that a lot, actually, and been involved in care, you probably— that's where a lot of people run away because they've been wet in the bed.
[A 18:52]: Yeah. And I'm sorry to ask, but would you wet the bed in Greif? Yes. Yeah. And what would happen if you wet the bed? Were you given any, you know, any comfort? Were you given any—? No.
[B 19:04]: Certain staff were alright, certain ones weren't.
[A 19:09]: So would they, like, say, change your sheets?
[B 19:11]: Yes, some of them are all right. So you'll probably hear about a lot. Some of them are already in certain homes. Some of them— it happens in other homes. You always meet nice people and then you meet assholes.
[A 19:20]: Yeah, happens absolutely everywhere. I mean, it's just—
[B 19:23]: you never really— you never got home, you met all nice people.
[A 19:27]: Never happens. You never get a full night's sleep.
[B 19:30]: Right. Okay. I don't know, sometimes you wish for it, but it wasn't gonna happen, so you just had to go. That's when you're 10-year-old, I mean.
[A 19:43]: So yeah, absolutely, absolutely. Um, did this happen to anyone else, or did you ever— did anyone else ever witness this happening to you, you know, being locked in that room?
[B 19:55]: No, I just do what I say. People, I mean, there's people who probably witnessed it happening to me and all, but yeah, you're a lot young, you can't remember, but it did happen to other people. Used to happen to a lot of people in there.
[A 20:10]: Yeah, of course.
[B 20:13]: That was one of the worst ones.
[A 20:15]: Fife was the worst one? One of them, aye. Okay. And when you say you would be kind of, you know, grabbed or thrown into your room, was there ever any bruises, any handprints?
[B 20:32]: Yes, I was always bruised when they grabbed me and hit me and things like that. It always happened. Okay. You're 10, you're up there, back that long, you can remember certain things but you can't remember it all.
[A 20:44]: Yeah, of course. And did you ever tell anyone or try and get any help because of that?
[B 20:49]: Yeah, I used to tell the night staff and all that, but when you're that young, you don't think they'll believe you when you've been in a home. They just shy me about or just ignore you. Yeah, even the nice ones, they used to say, right, I may borrow and just walk away and things like that. So, okay, you end up going like this, you end up seeing the hank of their arseholes. Yeah, yeah, because they used to make you— even if you made a complaint, you just get ignored because you're that young. Okay.
[A 21:27]: So that is everything for Greif. Yes. So I'm now going to move on to Beech Avenue. So I'm going to ask the same question again. What was Beech Avenue? Was it a home? Was it a residential school? It was just—
[B 21:40]: it was like two houses knocked into one. Just a home. It was just like two normal houses and they knocked it through and they won us.
[A 21:48]: Okay. And can you remember how many floors were in this house? 2 floors. And where was your bedroom? Top floor. Okay. Did you have your own bedroom or shared? Own bedroom. Own bedroom.
[B 22:07]: I think there was about 10 people in all or something.
[A 22:10]: In the home? Yes. Okay. What about the toilets? You know, was there— were they shared? Were the showers shared? Well, they're shared toilets, yes. Shared toilets, okay.
[B 22:22]: There's a couple of them, there's a couple on the top, one on the bottom.
[A 22:28]: Okay, no problem. Okay. And what about the food here?
[B 22:46]: It was actually all right, but you can't really remember much of it. Yeah, you're still going to school, you're in there, so you're new to the school, you know what I mean?
[A 23:02]: What about, would you like eat dinner together or eat breakfast together? Yes, you used to do that. Okay.
[B 23:13]: That was actually, Beech Avenue was actually the best one.
[A 23:15]: It was the best one?
[B 23:17]: Yes.
[A 23:20]: Okay. What about hygiene-wise? Was there any toiletries provided?
[B 23:27]: I just cannot remember that, to be honest with you. I just cannot remember, too young. So I just actually liked the home, I thought it was quite good.
[A 23:35]: Yeah, no, that's absolutely fine. What about clothing? Did you go with the clothing that you had from home or were you provided new?
[B 23:42]: Covenants I came to home, right? Yeah. I can't actually remember getting any clues in there. I don't think I was in there that long either.
[A 23:51]: Let me have a little look and see. Yeah, Beach Avenue was about 2 months.
[B 23:57]: It wasn't that long. Okay. Because I left there and they put me on Newfield.
[A 24:02]: Yes, I've got Newfield. That's the next one, just for this one. What about contact with family? Was there still no contact?
[B 24:10]: No, no contact, no.
[A 24:11]: Okay, and what about the staff? What were they like?
[B 24:15]: Actually, it was a guy, a Mr Rankin, and his wife. They owned a fruit stall next to Bell Street. They were actually, him and his wife were actually buried inside.
[A 24:27]: Okay, okay, cool, got that. And what about the other children? Were they okay? Yes, I know someone in from Cherwell, so yes, they were actually all right. You know some of the names? Yeah, yes I do. Can you give me just a couple? It just really helps to solidify the statement is all. There was Elizabeth Campbell.
[B 24:50]: Yeah. Sharon McAllister. Yeah. That was two. And then my brother Kevin, he was in there too.
[A 24:58]: Your brother Kevin was in there too. Is he an older brother? Younger, okay. He's youngest. Youngest, okay, got that. Did anything happen here that you would now consider abuse, neglect, or harmful as an adult? No. No, okay. And I know the question is, what was different about this placement compared with the others? I know you said it was the best one. What made it the best one?
[B 25:28]: The staff are actually very nice. The husband— there was a husband and wife that owned the fruiters as well, but they ran that. So I don't know if you— I can't remember, but I knew Mr Rankin. He used to take us to the fruiters. And Mr— who, sorry? His name is Mr Rankin. I can't remember his first name. The fruiters in that, in Welshgate, were just along the way where I stayed in Paisley. So there's something called Paisley. On the fruiters, and he used to take the fruiters and that, and you just used to help yourself. I remember to see the shed and I just thought—
[A 26:00]: Okay, I'm glad that there was at least, you know, one place that was safe for you.
[B 26:04]: That was the only one, aye. Oh, bless you.
[A 26:08]: I'm going to move on now to Newfield. So I can see that you were there for about 6 months as well. Yes. What was Newfield in a sense of, was it a house?
[B 26:20]: It was not, it was units. There was like 4 or 5 different units because it was a residential home for boys and girls. It was a residential, okay, boys and girls, plus the school was inside.
[A 26:37]: Okay, and how many people were there to a unit? Can you remember it all?
[B 26:45]: That's okay. I'd say 6 plus, wasn't it?
[A 26:48]: Yeah. So we'll go with like just 6 or more to a unit, and you said there was about 4 or 5 units? Yes, there was.
[B 27:00]: They were named after islands: Campsie, South, Iona.
[A 27:06]: They were named after islands. And I've got you down as being in the Campsie unit, is that right? Yes, I was in Campsie and South. Campsie and South? No. Okay. Okay, and what about the units? What did they look like? You know, was there a kitchen, dining room?
[B 27:27]: There was a kitchen, dining room, yes. Couches. Just looked like—
[A 27:31]: the units kind of looked like a house, you know what I mean? Okay. What about your bedroom? Did you have your own bedroom or did you share? I had my own bedroom, yes. Own bedroom. And what about bathrooms?
[B 27:45]: Yes, there was shared bathrooms, yes, for the residents.
[A 27:49]: And what about showers? Was there shared showers? Eh, can't remember, but I know there was baths. I remember that back then. Were they shared baths, so kind of everyone would take it in turns to use the baths? Yes. Okay. What about routines? Was there any specific kind of bathing routine, you know, was it you have to bath in the morning and night, or? No, not really. No, no.
[B 28:10]: Okay, I think it was kind of your choice, if you know what I mean.
[A 28:15]: Yeah, okay. You didn't have a choice? Oh, you had a choice?
[B 28:20]: It was up to you, but nobody ever said to you, go for a shower in the bathroom every day, which I think you should have.
[A 28:26]: Yeah, okay. Um, what about the food?
[B 28:34]: I think it's actually all right, as I can remember, but I cannae remember that much, darling.
[A 28:38]: Yeah, again, it's just one of them.
[B 28:41]: Right.
[A 28:47]: And what about toiletries? Can you remember being provided shower gel, toothpaste, toothbrush? No, I cannae, no. Is that that you can't remember, you weren't given them? I cannae remember. Okay, no, that's okay. I just wanted to clarify that I didn't get that any mistaken. No, I can't remember.
[B 29:05]: Then I got to be about older. I know of it, but no, I can't remember that, no.
[A 29:09]: Okay, no problem at all. And what about contact with family? Was there still no contact?
[B 29:14]: Eh, I don't think anybody ever came to see me in the tube, no.
[A 29:18]: Okay. What about the staff? What were the staff like in this place? Half and half.
[B 29:23]: Half of them were alright, half of them were arseholes. Okay.
[A 29:27]: I don't know what I need to put. No, no, say what you need to say, honestly. There's no— You're all right?
[B 29:34]: Some of them are all right, some of them were just—
[A 29:36]: shouldn't have been there, if you know what I mean. What about the other children there? Eh, it's kind of—
[B 29:42]: some of them are all right, some of them aren't. Kinda, they've probably seen this, they've probably seen the same as me. He was all right, he wasn't.
[A 29:49]: Yeah, well, you're never going to get along with everyone. That's it, kinda.
[B 29:53]: You don't know them, so yeah, you go, ah, fuck you.
[A 29:57]: Yeah. What about any rules? Was there any rules that you can remember from here? No. What about any punishments?
[B 30:08]: I used to get locked in your room and battered and all that in there. I didn't like that place at all.
[A 30:13]: So they would take you to your room?
[B 30:16]: Some of the staff used to hit you and things like that and throw you in your room and things like that.
[A 30:23]: Okay. So I know you've just said that, but I'll ask the same question again. Did anything happen there that as an adult you now consider to be abuse, neglect, or harmful? Yes. And how would you label that?
[B 30:37]: Physical abuse, getting hot and bothered and clearing your room and locked in your room. I haven't done that. I just didn't like the place at all. I just couldn't stand it.
[A 30:49]: Okay.
[B 30:51]: And you've made a complaint, tell staff, as I said to you, you just get knocked. They just ignore you.
[A 31:01]: And who was responsible for the abuse, the physical abuse? Yeah, the staff. The staff. And was there any, you know, was it just a particular set of staff or was it kind of all of them?
[B 31:11]: No, just this kind of, as I said to you, some of them are alright, some of them on me. Yeah, you know, it's not in order. You probably notice that in all your claims you're dealing with someone. A lot of people, some of the staff they like, and some of them they're just no.
[A 31:25]: Yeah. So can you give me one clear example of a time when you were physically abused? What happened beforehand, what happened during, and what happened after?
[B 31:37]: But it's just, just, I can't even remember what happened before that. I remember getting hot grabbed and threw my room and things up.
[A 31:46]: So can you remember where it happened? You know, was it in a communal area?
[B 31:50]: It was in a— no, it wasn't in a communal area, it was in a private bit.
[A 31:54]: In a private what, sorry? Just in a private bit. In a private bit of the unit. And so what did the member of staff do?
[B 32:07]: They actually just grabbed me and And actually punched me and actually threw me on the bed, then locked the door.
[A 32:16]: Did he physically hurt you apart from grabbing you?
[B 32:20]: Yes, he actually whacked me. He actually punched me.
[A 32:27]: And where did that hit? At my face. Okay, and was there a mark after, I'm assuming? Yes, I suppose. And then he locked you in your room? Yes. And how long were you left for?
[B 32:43]: Yeah, a good few hours.
[A 32:47]: And can you remember what happened when you were let out of your room?
[B 32:51]: I was just like, my roommate, quite a nice staff actually, what happened to your face? I said he whacked me, and then all of a sudden, and get caught up a bit, I fail. That's what they used to say. Obviously, a young lady and they're adults, they've got to believe they're adults.
[A 33:09]: Yeah, that's what happens. Okay, now how often did this happen?
[B 33:20]: A couple of times.
[A 33:23]: But it wasn't a regular occurrence?
[B 33:26]: No, it's just Couple of times with certain staff, yes.
[A 33:29]: And did it ever change or become worse?
[B 33:33]: No, not really, no. Just kind of the same people all the time. They just used to hit me and grab me and throw me in the room. Never liked the place, never liked Newfield at all.
[A 33:44]: Okay. Okay. And what was the immediate effect from this? You know, was there still, was there any bedwetting, sleep problems?
[B 33:54]: You're bedwetting, you don't want to go to sleep and then this happens to you. You lie awake all night thinking you've got to clean the hickey and all that as well. Yeah. It's kind of one of the places I like to forget.
[A 34:10]: I just don't like that at all. Yeah, absolutely understandable. Just going to ask really quick, just like I asked with the old one, in Newfield, what were the staff like when you did wet the bed?
[B 34:23]: Yes, some, as I said, some of them used to change it, some of them didn't bother at all.
[A 34:27]: And the ones that didn't bother, was that left to you to deal with? Yes. Okay, and was that so, for example, you would have to change your own bedsheets or go for a quick bath, clean off? Have to go and do it yourself, yes. Okay, and some would help and some just wouldn't? Some of them were alright, some of them Okay, um, did the same thing happen to anyone else, or did you ever witness anything?
[B 35:02]: Yeah, a few people in here now. You've witnessed it? You've not seen it happening?
[A 35:11]: And would other people have seen it happening to you? Yes. Okay. Did you tell anyone what was happening?
[B 35:22]: Yes, I told other members of staff, but as I said to you, when you're that young, they don't believe you. Actually, they don't think I'm as bad as much as you do, you know.
[A 35:38]: And what was different about this care placement compared to the others? Just, just, I don't know what it was.
[B 35:45]: I just, I couldn't take that. I just didn't like it. I couldn't take the voice at all. I just couldn't make it. Some homes you mustn't go around, some homes you don't.
[A 35:55]: Yeah, absolutely. Okay, I'm now going to move on to Balrossie. So just for your knowledge, there is only 2 placements left, so we're going to do Balrossie now and then we'll do Kibble, and then that is everything for the in-depth of each placement, okay? Okay, would you like to take a break at all, or you're happy to continue?
[B 36:13]: No, Marie, I've got a can.
[A 36:15]: Perfect. What type of setting was Balrossie? Was it a residential school or a house?
[B 36:22]: A residential de-listed school. It was— there was what, 1, 2, 3— I think it was like 1, 2, 3, 5 houses. It's actually turned into flats now. It's in Kilmacomb, and Some of the flats are worth a fortune.
[A 36:40]: Yeah, and how long were you in there for? I believe that looks like a year and a half, 2 years maybe. Looks like you were there for about 1, 2— I'm trying to work out— 2 years minus 1 month, right?
[B 36:54]: About 23 months, that's it. Yes, yeah, I remember that because I ain't got no memorable losses because I remember talking to a couple of police officers and they said it was getting renovated on the flats.
[A 37:09]: Wow, okay.
[B 37:11]: And it was a lassie building, so they didn't understand that.
[A 37:14]: Yeah, so again, kind of like what with the rest, what was your daily life? So what was the actual accommodation like? Did you have your own bedroom? No, it was dormitories. Okay, and how many did you share with? 4. And were they 4 other males? Yeah. Yes, it was just boys. Yes. Okay, no problem. I just have to cheque just because sometimes it can be mixed. What about bathroom-wise?
[B 37:51]: It was just a 1-bed shared bathroom.
[A 37:53]: Yes. Was that just shared between the 4 of you in the dormitory, or was it shared between everyone?
[B 37:59]: There was 30 people in there. There was 30 of you? In the one floor, yes. It was shared between us all. Okay.
[A 38:08]: Which I didn't agree with that either. Yeah. Were there showers, baths?
[B 38:13]: There was just showers and urinals and sinks.
[A 38:17]: There wasn't any baths, no. Okay. What about any routines? Was there any specific routines that they kept you in?
[B 38:26]: No, not really. She used to tell you in the morning, "I'm going to shower. If you want a shower, go out." Okay.
[A 38:32]: What about your school? Did you still do schoolwork? School was in Neeples. Okay, it was in there.
[B 38:38]: It was a boys' school, yes. You had to go to school.
[A 38:43]: Okay. What about the food? Can you remember anything about the food?
[B 38:47]: Food was actually quite good, actually. She used to take me, she used to get your dinner. You used to get your breakfast in your dormitory. Okay. And lunchtime there was a big canteen for everybody in the full home. And then at tea time you used to bring your dinner, and then at supper time you bring your dinner.
[A 39:11]: Okay. And were you given like a choice with the food? Was there options, or was it just kind of whatever was given you had to eat?
[B 39:19]: There was kind of breakfast options when you went into the big canteen on time, you'd get up to choice options.
[A 39:26]: Okay.
[B 39:27]: Nighttime and suppertime, suppertime used to get— they used to— that was a good thing about suppertime in Bullrocks. You used to go shopping with the staff. They used to take the boys shopping and you could pick which you liked, if you know what I mean.
[A 39:41]: Oh right, okay.
[B 39:43]: That was quite good. Yeah. Back then it was unheard of. So they used to— we used to go shopping then, but I think that was even just take you for an hour or two or something.
[A 39:55]: So you would go shopping with the staff for the food?
[B 39:58]: For supper time, just no for dinners and lunches, no, just late at night. Used to be yourself at about 7, 8 o'clock. They used to take you shopping, you pick what you wanted.
[A 40:10]: Nice, okay.
[B 40:12]: There was like 12 people in there, 12 or 16 around the dormitory, so you had to— they couldn't exactly get everybody a bit of activity, you know what I mean?
[A 40:22]: Yeah, understandable.
[B 40:24]: Back then, you're young, it was— when you're young boys, it was like hot dogs and burgers, chips. That was the main thing.
[A 40:32]: Yeah. Okay, and how was— what was the staff like in there? Was it half and half?
[B 40:45]: Some of them were alright, some of them weren't.
[A 40:47]: Yeah, just the same as before. Ah, yeah, it's kind of—
[B 40:51]: some of them are nice, very nice actually, some of them are, and some of them are just assholes, basically.
[A 40:58]: Yeah, fair enough.
[B 40:59]: Keep saying that about people, you know.
[A 41:03]: No, you're all right. I'd rather you were honest. What about the other children? Did you get along with them?
[B 41:10]: Eh, half and half. Some of them not. Some of them I didn't know. You've been in a dorm before. The 4Es used to stick together, if you know what I mean. Yeah. And then there's 4 and there's 4. You're stuck between the 4Es, if you know what I mean.
[A 41:26]: Yeah, so you kind of had no real choice but to try and get along.
[B 41:29]: Well, you kept together because it was actually just, it was just a joke, to be honest with you. I didn't understand it. So it was like 40 hours in a room, we go in, well, you tried to go in, but you didn't get a choice. You were in a room and they used to just, when you're in here, that's it. Yeah. And then there was their boys in another room you used to like, and then there were boys in another room you didn't like. So they could make it that way, it's not as if they could say like you didn't get in there. Yeah, absolutely. You'd love to chew it, chew your end, if you know what I mean.
[A 42:00]: Yes, of course. Were there any rules in Balrostie that you can remember? No, no. And what about any punishments? Ah, there was punishments.
[B 42:12]: I used to get locked in your room and a few of the guys in there that I still know who they are, they used to hit you and throw you about and lock you in your room and all that, didn't they? A lot of them in that Balrossie are just going to like them.
[A 42:25]: The worst thing about Balrossie was the teachers were the worst. Really? Okay, we'll get into that in a— I'm just— because I'm going to pop that into the other box in our note sheet, which is about the abuse. So I would ask, you know, did anything happen there that you would now consider abuse to be? Sexual, physical, emotional, or neglect? Which of those would you say happened in Balrossie?
[B 42:45]: Physical and neglect. Because there was a few of them that used to hit you and throw your boot and batter you and lock you in your room. And the teachers, some of the teachers that used to go, they were worse than the actual staff you dealt with when you were in your dorm. Yeah, you can actually handle that. Yeah, I can basically, you can actually handle your heat even though you have a really cold kidney. You know what I'm saying? Yeah. You'd love to bump into them outside.
[A 43:17]: Right, yes. Can you give me one clear example, so one clear time where this physical abuse and neglect happened?
[B 43:25]: Happened a few times in there. A few times?
[A 43:27]: Can you give me like one really key one that you'll always remember?
[B 43:32]: I was in the shower and I was refusing to go to school to get a shower and the guy just bounced my knee straight up the tiles in the shower. And actually just battered me and then told me get a shower and just walked up.
[A 43:45]: And was that a teacher or a staff member?
[B 43:48]: That was a staff member.
[A 43:49]: And did you say you hit your head off the tiles?
[B 43:52]: Yes, both my heels right off the tiles in the shower and told me get a shower on that. Then I was refusing to go to school and get a shower. I remember that, and I didn't actually know the guy's name.
[A 44:02]: So what was his name?
[B 44:05]: Derek. I can't remember his second name.
[A 44:07]: Derek. That's okay, it's good.
[B 44:09]: He bounced my head right off the tiles in the shower and told me I'd get a washing or that.
[A 44:16]: He told you you would get a lashing? A wash.
[B 44:19]: A wash. A lash.
[A 44:20]: A wash. Okay. Yes. And did he do anything else other than bounce your head off the shower tiles?
[B 44:28]: I just grabbed me before, told me that Yeah, I showed up, we were going to school.
[A 44:34]: Okay. Can I ask when this happened? Were you in the— was it in the shower room? Yes. And were you clothed?
[B 44:42]: Yeah, just my pyjama bottoms on. Okay. I remember it well.
[A 44:50]: It might sound silly, but for the, you know, the— not the truthfulness, but for the redress to really understand this, can you remember what, even anything about the pyjama bottoms? You know what colour they were? They were blue. Did they have any patterns? No, just blue. Okay, no problem. And what happened after that? You know, was the bruising— was there any marks?
[B 45:15]: Ah, there was bruising and fear and things like that. I just got a shower and get ready and went to school because I didn't know how to deal with the guy again because he was just— he was a moron, just evil.
[A 45:34]: Mm-hmm. Okay. How often would this happen? Was it, you know, was the abuse a daily thing, or, you know, every now and then a thing? Every now and then, yes. Every now and then, okay. And did it ever change or get worse?
[B 45:51]: It changed for the staff. It wasn't the same staff. It was different staff at times, aye. Okay. Okay. The only thing I liked about Bullrossie was the food. That was it.
[A 46:09]: Would you say the food was better than any other care setting?
[B 46:13]: Eh, no. Okay. Because I've not got to the last one yet.
[A 46:19]: Okay, go on then. I can't wait to hear about this full English breakfast.
[B 46:24]: That was one of them. Kemble was the best one.
[A 46:27]: Was it?
[B 46:28]: Even though people say, even though a lot of people have bad things to say about it.
[A 46:33]: Okay, so what immediate effects did you experience while in Balrossie? So, you know, again, pain, injury, fear, shame, sleep problems, bedwetting? Yes, all. All of it?
[B 46:44]: I couldn't wait to get out. I just hated the place.
[A 46:48]: And what about And with, am I on Balrossie? Yes, Balrossie. What about with Balrossie with the bedwetting?
[B 46:55]: Yes, I used to do that quite a lot, yes.
[A 46:57]: And what would happen in this institute for that? You know, were the staff helpful? Were they not?
[B 47:02]: No, you had to do it yourself because it was a dormitory. That's what dormitories were like. You had to change all your own beds and things like that.
[A 47:11]: Was there ever any comfort from staff?
[B 47:13]: You know, "Oh, it's okay." No, yeah, some of them were alright, as I said to you. Yeah, some of them are nice and some of them— you see, you probably notice that yourself with people when you do interviews. People probably tell you some of the staff are brand new, some of them are mummin'. You'll probably notice that a lot.
[A 47:27]: Yeah, and it's always the bad ones that people remember the names of, never the good ones. Well, I say good ones, I say good ones, but you know, I remember a lot of the names of the good ones that I like. Can you give me some of the names that you remember?
[B 47:44]: I can remember last names, I can't remember first names.
[A 47:46]: First names is perfectly fine.
[B 47:48]: One of the good ones when I was in Bulrushy was a guy called Jimmy McWilliams. Okay, he stayed in Johnstone. He was a very nice man because he ended up coming to Kibble. Okay, another guy called Thomas Shorty, he was, he was a mate in Bulrushy. He was brand new, he came to Kibble as well. He came to He ended up in my night shift in Kibble as well. Oh God. You end up remembering half of them and then you go, ah, that's her second name, you kind of remember.
[A 48:21]: Yeah, what about, apart from Derek, can you remember any of the other bad staff members' names?
[B 48:27]: Yes, there was Charles Horne. He was a teacher. Yes, Charles Horne. Yep. And Thomas McCallum, he was, they were the head, they were two of the head teachers in the place. They were They were famous for hitting people in Bullrossie. I remember the two of them well. I don't know if they're still alive or not, but they were two— Thomas McCallum and Cheryl Thorne. Cheryl Thorne was the headteacher in the school. Thomas McCallum was the headman.
[A 48:57]: And they were the ones who were quite well known for hitting people? Yes. Did they ever hit you? Yes.
[B 49:07]: They were two main man in Cabell, Bull Roche. You probably hear the names quite a lot if you're dealing with people from Bull Roche.
[A 49:15]: We do see a lot of names constantly popping up, yeah.
[B 49:19]: If you're dealing with people from Bull Roche, they were two main mans.
[A 49:24]: Yeah. Did you ever tell anyone what was happening in this one?
[B 49:29]: Yes, but they're the head teachers and things like that, so you're not going to believe them. Used to tell your kids, you used to tell your staff, you used to get ding dong, ding dong. Yeah, just to get knocked, because they were the head teachers. They were the teachers in Morrosey, they were the worst. Apart from that guy, I can't remember his second name. I know he's staying in Wrentham next to me just now, but I can't remember. Okay.
[A 50:01]: So now let's move on to Kibble, shall we? So I have— is there anything else you want to say about Balrossie? No. No? Okay.
[B 50:10]: I'm glad it's shut. Yeah. So we just go through the other 3.
[A 50:18]: Okay, so let's move on to Kibble. So I have you being down in Kibble from 1997 to 1998? Yes. What was Kibble? Was it a residential school? Was it a house?
[B 50:35]: Boys' school, yes, residential.
[A 50:44]: Okay. And again, what was it like? Did you have your own room? Yes, I had my own room in Kibble, yes. Own room, okay. Was it a big house that you stayed in?
[B 50:56]: It is flat units, it was like dormitory units, 4 separate units of us in Kibble.
[A 51:05]: Okay, 4 separate units. What about routines, was there any particular routines there that you can really remember?
[B 51:11]: Yes, you had to be getting a minute to try to get on the showers.
[A 51:15]: Sorry, could you say that again for me? I'm just getting a bathroom. Oh, no problem.
[B 51:22]: I had a wee bit of tea and a couple of Weetabix. Couple of Weetabix, that's all. You had to get up in the morning, you got to shovel and all that and things like that.
[A 51:29]: Was there a specific time you had to wake up there?
[B 51:32]: I guess you had to go to school because the school was in the place.
[A 51:36]: So what time would you wake up if you can remember?
[B 51:39]: Eh, half 7, quarter to 8 roughly.
[A 51:42]: Yeah, okay. So I had to be at school for 9.
[B 51:45]: Then you had your breakfast and you had to get a shovel and things like that.
[A 51:54]: Okay, did you have a school uniform? Just your own clothing. Own clothing, okay. And were you ever provided any clothing?
[B 52:02]: Yes, you used to get a bus ticket. Yeah, yeah, pretty cool. Like a grant? I used to get a grant in there. Yeah. I can't remember the names. I know the names, but I can't remember what they're called. They used to take you shopping and that.
[A 52:20]: Were you allowed to buy kind of with that grant whatever clothing that you wanted, or was there kind of rules surrounding it?
[B 52:26]: No, you could buy as long as it wasn't football clothes. You could buy what you wanted if you wanted.
[A 52:36]: Okay. What about the food in this one? Could be nice, yes. Yeah, were you given choice?
[B 52:45]: Yes, very good choice.
[A 52:52]: Okay, did you eat meals together? Yes.
[B 52:58]: Where? Okay.
[A 53:08]: Um, what about the schoolwork there? Was the school okay? Yeah, yes, it was quite fine.
[B 53:14]: It was only a class and things like that. It was actually all right.
[A 53:17]: Okay. And any contact with family?
[B 53:22]: Yeah, I think sometimes my mom phoned, but she used to phone and she was drunk, and I used to tell the staff, don't answer her. But no, I don't think— did anybody ever come see me in Liverpool? I don't think they did. I never really had much contact with family, and I used to go and see my gran and that, and my other gran, when I was in Kibble. Used to go for day visits, and just used to— Kibble was just along from my house at the time. Okay. Still there, fair enough.
[A 53:49]: Yeah. What about the staff? Was it just, again, half and half?
[B 53:54]: Yes, it's half and half, but most of them are actually alright now.
[A 54:00]: Okay, what about the other children?
[B 54:03]: Kinda, you like some of them, you don't like some of them.
[A 54:11]: Okay, and was there any rules?
[B 54:19]: Eh, no, not really. There used to kinda, there was a few that I asked could you bring her in, but nah, used to, had certain rules but not many, no. And what about any punishment?
[A 54:30]: No, that's kind of—
[B 54:31]: actually, kibble was actually all right, even though you've probably heard a lot about it. I actually liked it.
[A 54:36]: Well, people had different experiences, you know. There's always going to be that people might say that, um, they had the best time in Ballarat, but it wasn't for you. It was just, you know, it's just all different, isn't it?
[B 54:50]: I think that I actually wanted once Last time Paisley and Kibble was always known as a place that people didn't like to go. I actually liked it.
[A 54:58]: Yeah, so there was no punishments, but was there anything that happened that you would now as an adult consider to be abuse, neglect, or harmful in a form of sexual, physical, emotional, or neglect? No. No, okay.
[B 55:14]: I knew a lot of the staff in Kibble as well.
[A 55:16]: You didn't like any of the staff?
[B 55:18]: I said I knew a few of them, right?
[A 55:20]: Oh, you knew a few of them?
[B 55:22]: Yes, it was just kind of— Paisley's not that big, you know what I mean?
[A 55:25]: Yes, he said it was Timmy Williams and Thomas Shetty.
[B 55:30]: Right, Thomas Shetty, he was an expert. I knew a few of the staff when I'm in the cab, I met a few of the staff and I still speak to a few of the staff when I'm out and about, having a pint and things like that.
[A 55:39]: Yeah, okay, do you know what, maybe that's helpful.
[B 55:44]: I know a few of the staff in trouble with time-based limiter. I speak to them regularly because they're nice and they speak to me.
[A 55:51]: So yeah, you can't have been a bad kid then, can you?
[B 55:55]: No, actually, years ago a lot of people had bad things to say about the company. When you first get told that you can sit there, you go, ah no, not the kettle. Yeah. And you come back, you get in there and you go, ah, it's not that bad.
[A 56:06]: Yeah. Was it a secure unit?
[B 56:13]: No, it wasn't then. It's new.
[A 56:15]: It's kind of mixed. Ah, okay, okay.
[B 56:18]: It used to be just boys, but now they've got lassies in it, and it's a secure unit now. I mean, it's kind of one of the richest homes in Scotland, I think.
[A 56:30]: Yeah, okay, I get what you mean. Was the bedwetting still happening in Kibble?
[B 56:37]: I mean, you bet they're not much, because you've got You felt safer in there, if you know what I mean.
[A 56:43]: And if you did wet the bed, what would happen?
[B 56:46]: They just tended to say, well, actually, some of the staff are alright, and you said to them and all. The staff are actually alright, a lot of the staff in there.
[A 56:57]: Okay. Did you have any problems sleeping in Kibble, or were you okay? It was alright.
[B 57:04]: The first couple of nights, you go, ah, no, it's kind of, because you're in a strange place, but after that, no, it was alright. As I said, yes, that was probably the best place I've been.
[A 57:16]: Yeah, and I would ask, you know, did you try and tell anyone or get any help, but it doesn't sound like you needed to.
[B 57:26]: Oh, Kibble was actually pretty, pretty good advice already.
[A 57:31]: In a few words, can you describe Kibble to me, like how you felt there? I felt safe. Yeah.
[B 57:38]: And that was the first time in a long time I felt safe when I was in a kibble, because it wasn't exactly the way people made it out to be. A lot of people made kibble look bad years ago. Yeah. But it wasn't. But as you were saying, everybody's got their own experience.
[A 57:54]: Well, there is a lot of kibbles as well. They've got stuff everywhere. So the Glasgow one might have been really awful, and then the Paisley one wasn't too too bad, you know what I mean?
[B 58:03]: Oh, when I was in the home zone, they only had the people. Oh really? Right, Kibble's opened up.
[A 58:10]: Look at hostels, they'll get Glasgow and stuff, haven't they?
[B 58:15]: This point, they'll get Shields and St. Mungo Football Club and all that as well. Yeah, so I never had all that, never had all that when I was in there.
[A 58:24]: Not too bad then. Is there anything else you'd like me to add down for Kibble? No, Kibble was okay.
[B 58:31]: I know it's a bad thing to say something, I'm not claiming compensation, but Kibble was— there's no point lying— Kibble was actually nice.
[A 58:39]: Yeah, that's fine.
[B 58:40]: I actually liked it.
[A 58:42]: Just because you liked one of your five doesn't mean the rest were great. You're allowed to have— and I'm quite glad that you would have had that last one being that kind of a safer place. It must have been such a relief being in there.
[B 58:54]: It was, it was actually, I was quite happy being in there. It was actually, it made me feel safe getting there.
[A 59:01]: Well, that's all that we would want for you, to feel safe, so I'm quite glad. And I'm the one who's doing your claim and telling you it's okay to have had a safe place, okay? That was it. Yeah, so I'm just going to quickly, before I move on, is there anything else that you would like to add for grief that you might have remembered?
[B 59:19]: No. I was too young to remember anything.
[A 59:21]: What about Beech Avenue?
[B 59:24]: Eh, no.
[A 59:26]: Newfield? Nah, I hated the place. Yeah, and Balrossie?
[B 59:33]: Hated that as well.
[A 59:34]: Okay, so what I'm going to do now is I'm moving on to the next section, and this is about all of the care settings overall, not just one or two. Okay, it's all of them. So across all of the placements, what were the names of the main people responsible for your abuse? The names? Yeah, so I'll just go back through really quick actually, because you gave me most of the names, didn't you? So I'll just— I'll go in and I'll copy and paste them through because I don't feel like we need to re-go through them.
[B 60:07]: Ah, there was 3 main ones.
[A 60:10]: Yes, so I've got Derek, Charles and Thomas? Yes. Okay, are you happy for them to be the only names that we put on, or is there anyone else who you would like to be named? No, that's it. Okay, I also want you to be aware that none of these people will be aware that you've said their names, okay?
[B 60:28]: It's just gonna be—
[A 60:29]: yeah, well, fair enough. Some people panic and they don't want it, but it's fine. No, you're not, absolutely. Were other children affected, and did you witness abuse or harm to anyone else?
[B 60:45]: Yes, I witnessed abuse to a few people I was in homes with. I think a lot of people did.
[A 60:51]: I think that happens.
[B 60:52]: I think you've probably heard that a lot. You witness a lot in your own homes, especially when you're young, because even if you're that young, you don't get believed. I don't care what anybody says, you don't get believed.
[A 61:02]: Yeah, I think that's how they brought out this redress because of Yeah, definitely. And is there any children who you witnessed or witnessed you being abused whose names that you can remember at all? No. Okay, no worries at all, don't worry. Why do you believe that the local authority should have been aware of what was happening?
[B 61:25]: They should have been aware. I think a few of the homes I was in, like Barossie and Newfield, I think the local authority was aware of it. But they couldn't approve it. So I know Balrossie was actually under investigation, I know Newfield not, but I don't think they could in the grave. I don't think, you know, local authorities, like, they can't approve things they don't deal with.
[A 61:47]: Yeah. Were complaints ever discouraged, ignored, or punished? Nope. And were you ever moved, threatened, or disbelieved because of these complaints?
[B 62:10]: Threatened? Aye.
[A 62:11]: And what were you threatened with?
[B 62:13]: Well, the staff threatened you to leave, but they kind of threatened to be near disciplinarian.
[A 62:21]: Okay. Have you ever reported the abuse to police, an inquiry, a professional, or any authority?
[B 62:29]: Reported it to a couple of the staff, but you only believe. Never reported to police because that was a staff responsibility, reported police back then.
[A 62:36]: Okay. Why did you move between the different placements, and were the reasons ever explained to you?
[B 62:44]: No, they weren't never explained. They just kept moving me, which I didn't like because it's just— we get moved about too much. It shouldn't have happened. Obviously you're not going to have a settled life if you keep moving. Yeah.
[A 63:08]: Did you ever run away, refuse to return, or ask to be moved?
[B 63:14]: That'll be quite a few times, yes.
[A 63:20]: And what would happen when you ran away?
[B 63:23]: I ran away and tried to run away from Bellrossie and ended up, me and 5 other boys running away from Bellrossie in my pyjamas and actually got to Kirkmaccormick, Port Glasgow and got on a train and actually came to Belkisley, Port Glasgow, in the train in my pyjamas.
[A 63:40]: So you ran away from Bellrossie in your pyjamas? Yes, me and 5 other boys. Hopped on a train? Yes, to Glasgow.
[B 63:51]: That'll be in the police report, because it was— everybody used to talk, there was 5 of us, me and 5 others. We left Kilmacon, Kilmacon, Port Glasgow's about 68 miles to Kilmacon, and they end up leaving Bullrosey because they didn't like it and end up getting on a train at Port Glasgow, Port Glasgow to Ferguson, and went to my auntie's in Ferguson.
[A 64:16]: Were the police the ones that caught you and returned you?
[B 64:19]: Yeah, police picked us up and took us back to Bullrosey, yes. There should have been a police report.
[A 64:25]: There probably is. I'll have to double-check that one.
[B 64:27]: It's got to be because they were in my pyjamas and hoosecoat.
[A 64:32]: Why did you run away?
[B 64:33]: Just didn't like the place. Just didn't like it. We ended up leaving it and then we got returned to the place at about 5 in the morning or something like that.
[A 64:43]: And what happened when you were returned?
[B 64:45]: No, I just totally go to my bed and then they get me to get up 2 hours later for school.
[A 64:50]: Right, okay.
[B 64:51]: I remember that, it was just one of the things that you think about it now, you say that was quite funny, that.
[A 64:59]: I shouldn't laugh, but I think it's the thought of 5 kids in their pyjamas getting on a train, nobody asking any questions.
[B 65:08]: Nah, they just let us on the train, that's it.
[A 65:10]: I think that's the part that got me a little bit because I think the first thing I'd do is, why are you in your dramas?
[B 65:17]: Well, that main ticket wasn't written to Morris. The train got wrecked, the cart they were in, and they got off at St James's next to Ferguson and walked all the way to Mantis' house, and then Mantis grasped at us and pulled the poles, and we got picked up. There's got to be enough police support because they picked up my pyjamas, no? There's got to be there somewhere.
[A 65:43]: Yeah, there should be. What age did you leave the care system?
[B 65:49]: 16 and a half, 17, roughly.
[A 65:54]: Okay, and what were your circumstances after? So where did you go once you were released from care?
[B 66:00]: I went to my gran's for 2 months and then I didn't like that and I got my own house. So I've stayed myself since I was— before I was 17. I've maintained since then. No support after I left. There was no support? No, I think you should have been supported when you left here.
[A 66:20]: I would have to agree, especially when you're—
[B 66:23]: I was about 16 or so. Yeah. And you think there'd be support there for you. Nah, there wasn't any support, just basically when you're that age, get to fuck and just that's you. No, there's a lot of support now in your wee care.
[A 66:38]: Yeah, so I'm now going to move on to the next section, which is all about the impact on your whole experience. So it is going to be, you know, how the combined experience has affected you. So how did the experience affect you at the time in a way of such as your safety, your trust, your confidence, your sleep, behaviour, education, relationships, or your ability to speak up?
[B 67:04]: That's kind of, that's them all. It sticks really in your brain. It's kind of mentally, you know, it's always in your brain. You just sit and think about it. That's why I drink as much, because you just can't even no think about it when you were young. Yeah, it's kind of just one of the things you wish you could forget, but you can't.
[A 67:34]: Yeah, I've got that.
[B 67:36]: It's mainly mentally now, because you're older, it just sticks with you constantly.
[A 67:42]: Yeah, so that is actually the next question. So how has it affected your mental health? Things such as anxiety, depression, trauma symptoms, panic, flashbacks, nightmares, self-harm, or suicidal thoughts?
[B 67:55]: Yes, flashbacks and nightmares and things like. Yes, that's kind of— that's funny, the main things that people don't understand about it. That's kind of— you do get flashbacks, you get memories, you get mental health problems, things like. It sticks to you constantly.
[A 68:13]: Have you got any mental health problems, Patrick? No, none. Non-diagnosed? Just alcohol. Just alcohol, okay.
[B 68:21]: Like, came back, that's a pinkle.
[A 68:25]: And would you classify yourself as alcohol dependent or an alcoholic? Alcohol dependent. Alcohol dependent, okay. I get medication off the doctor for it. Okay, no problem.
[B 68:37]: For my stomach, because I've damaged my stomach leaning into the drink over the years.
[A 68:42]: Was there ever any substance abuse? No, I've never took drugs.
[B 68:48]: Okay, never even thought of it. I don't even think I've ever smoked a joint, to be honest with you.
[A 68:55]: Fair enough, that's the best way, isn't it?
[B 68:58]: I know, that's kind of— yeah, when I stayed in Birkdale Park, it was kind of a bad area back in the '90s for drugs and hanging about, but I never even took a necky, mind.
[A 69:13]: Um, what about any self-harm or suicidal thoughts?
[B 69:18]: I've had suicidal thoughts, aye, but I've never self-harmed, no. Okay.
[A 69:26]: Okay. Do you take any medication for any kind of sleep problems? I've got—
[B 69:33]: I take sleeping tablets, but that's far. Causing my sciatica in my back and my leg. I get sleepless nights a lot. Okay.
[A 69:42]: How has your experience in care affected any relationships?
[B 69:48]: I don't really have relationships, no. I've not got much friends either because I don't really trust much. I'm kind of a loner, and that's kind of— that affected me being in homes because you don't know who to trust.
[A 70:02]: Yeah.
[B 70:04]: I think I've got one close pal and that's about it. And at my age, at 44, you think you're for funnels.
[A 70:11]: Yeah. What about intimacy? Has it ever affected— has your experience ever affected your ability to be intimate with someone?
[B 70:18]: Not kind of. I've not really been intimate with many people, to be honest with you, kind of. Okay. I've had a couple of relationships, but I don't really tell them that much, you know what I mean? I think that you keep it all to yourself. It does affect you because some of the women you go out with you don't really tell us nothing, you don't say nothing. So sometimes you're better off just keeping things to yourself. Yeah. You don't tell anybody about your physical abuse and all that, I've never really done it, no.
[A 70:48]: Yeah. What about your— obviously you said that you can't really trust people. Would you say that trust is one of the biggest things it has affected? Yes. Yeah. And what about any isolation? Do you ever find yourself isolating yourself?
[B 71:03]: Yes, I kind of— I don't really do much. I'm kind of a hussy person. I'm kind of— I'm not a socializer. Okay. I'd rather sit in the house with 10 cans and don't speak to people. And that's part of the reason.
[A 71:21]: Yeah. And what about your confidence?
[B 71:25]: Confidence is low at times. It's not great, my confidence, but as you know, your confidence, sometimes it's good, sometimes it's bad.
[A 71:34]: Yeah, it can always flip, can't it? It's up and down. Aye. Yeah, okay. Is there anything else you'd like to say about the effect it's had on relationships, any friendships, anything like that?
[B 71:47]: It's just isolation, basically. Cause it is. It's just a joke. Actually, I know it's a bad thing to say, I think care homes should be shut. Well, back in the day. I don't know what they're like now, right enough, but I've heard a lot of good things about care homes these days.
[A 72:05]: Well, you kind of question why now. Right. How has your overall experience affected your education, your work, your opportunities, finances, housing, or day-to-day stability?
[B 72:20]: It's kinda affected them all because I kinda don't work and things like that.
[A 72:24]: You don't work?
[B 72:25]: I'm on disability, aye. Okay. It affects your confidence actually. It's kinda sticks in your head and I've tried working a couple of times and then things just come into your head and you end up going, "Ah, I can't do bother with this, I just wind me head." Sometimes you depress yourself there thinking about it. Yeah. And then there are times you're all right, if you know what I mean. It's kind of—
[A 72:49]: No, I understand.
[B 72:51]: I'd love company, to be honest with you. I've had a couple of relationships and sometimes the woman go out and you don't look happy, and then at times you look happy. It's just— I think it's— I don't know what it is. It's just 50/50.
[A 73:02]: I think it just comes and goes. Yeah, yeah.
[B 73:04]: It's always there.
[A 73:05]: It's not going away, I don't think. Mr Patrick, is there anything that triggers you? Any places, smells, authority figures, institutions, or situations that you would avoid because it triggers you?
[B 73:18]: Well, I don't really get much, so I think I don't really know that answer to that. I can't really answer that one.
[A 73:22]: Yeah, no, that's okay. You don't have to.
[B 73:25]: I don't like being in private places like councils and institutions and things like that. I don't like that. I don't even like going to my doctor's because there's a lot of people about. These are my doctor's phones, mate, because I think I told them I don't like coming to surgeries.
[A 73:44]: So would you say that you avoid contact?
[B 73:47]: I avoid contact with people, yes. I think that's in my heart, mate.
[A 73:54]: And do you avoid contact with people because of what you went through or because of the aftermath?
[B 73:59]: Could have went away through and after myself. Yeah, I think that even my pal says to me, you need to start getting out now. And you don't, you don't tell people anything that happens to you. So yeah, I'm quite happy you've been on. That's all you do.
[A 74:14]: Okay, what impact has this experience had on your life overall?
[B 74:21]: I've not got a life basically. To be honest with you, I've not really got a life. My life is basically a loner, been in the house myself and kind of keep myself to myself.
[A 74:34]: Yeah.
[B 74:35]: Everybody else has got a life, they go out and socialise, things like that, but you don't want me. I don't know what it is, I don't know. I was kind of hoping it would go away, but no, it's not.
[A 74:46]: What if, so how do you, what do you think would have been different about your life had you not have been in care?
[B 74:54]: I don't know, I think maybe if I was in care, I would have had a career or had a family or had a normal life, but no, I've not got any of that. I might not, through the care settings I'm on. Yeah. I've not got a family, I've not got a career, I've not got anything like that. I think if I was in care, this You sit and think to yourself, I might have had a life. No, these days, no, you've not got a life. Yeah.
[A 75:27]: Have you ever received any counselling, therapy, mental health, addiction, GP, hospital, or professional support? No. Okay.
[B 75:37]: As I said, you don't tell people, you keep it to yourself. It's another thing that a lot of people don't get out of the kingdom. Sorry, you talk to your lawyer, I think. Yeah, they've got to keep themselves private and confidential.
[A 75:50]: Yeah, there's nothing— there's no judgement about it. People, you tell who you want to tell, and if you don't want to tell anyone, you don't need to. Nobody's— there's no force in you to tell anyone, do you know what I mean? You don't need to. I know it's your business.
[B 76:04]: I don't tell anybody anything, and that's why I'd love to have been able to speak to people now, but now you can Well, I appreciate your bravery speaking to me about it.
[A 76:16]: It helps and it means a lot that you've trusted me with it. Have you ever been diagnosed with any relevant health conditions or taken any medication? I take medication just now. Yeah, what medication is that? Amitriptyline. And is that your sleeping tablets?
[B 76:39]: No, that's sleeping tablets to help your mouth.
[A 76:42]: Okay. Any other medications, or is it just the amitriptyline and the sleeping tablets?
[B 76:47]: Quite a few. Some of Aston. Okay. And then there's Cocodamol.
[A 76:59]: Yeah. I used to take that.
[B 77:07]: And my Loxican.
[A 77:14]: Okay, I'll just leave them in there for now. I'm sure we'll have on your GP records all of your medicines. Yeah. Are you receiving support now? No. No. Okay. Is there any sibling, relative, friend, partner, or professional who you would like to provide a supporting statement for your claim?
[B 77:40]: No, I don't. I've not told anybody. I've not said to anybody about it.
[A 77:44]: Yeah, okay.
[B 77:45]: I spoke to the advice, they kinda said if you've not spoke to anybody, first thing I'll ask is kinda especially your boss.
[A 77:54]: Yeah, so I'm going to ask you the last couple of questions now, so we are close to the end. So why are you applying to the Scottish Redress Scheme, and what would you like to come from telling your storey to the Scottish Government about what you went through?
[B 78:08]: I'd like them to deal with what happened back in the past and actually accept responsibility for no doing enough to help young people in care. Never really done nothing to help people in care homes back in the day. I think there should have been something there, but they didn't do that here at the care homes in Baroda, did they?
[A 78:34]: Yeah. And what would you like to come from, like, telling your storey? Like, where— what do you want people to know from telling your storey?
[B 78:43]: I want them to know what happened back in the day, and I don't want people just to ignore what happened back in the day, because a lot of people just ignore it. Go, 'It happened back in the day, but it's the past.' It's not the past. It's not the past for people that suffered it.
[A 78:55]: Yeah, absolutely.
[B 78:56]: It's actually— it's in the future. It's still in their heads, and it's still in— I know a few people in homes that have been homes that committed suicide through all this and all that. Yeah, that's actually— I don't understand why people say, 'Oh, that was years ago, just ignore it,' and all that. It's just— it's not something you can ignore.
[A 79:12]: Yeah.
[B 79:15]: It's there on some people's memories, that's what it is. Yeah.
[A 79:26]: And what would acknowledgement mean to you? So what would the Scottish government acknowledging what you went through mean to you?
[B 79:32]: It'd mean a lot if you get an apology off them and admitted that the care homes back in the day, when they should have been, it shouldn't have been happening. There should have been rules, there should have been people checking up in care homes they should have been hanged down the tear holes back in the day. I'm glad it should have happened back in the day.
[A 79:49]: Yeah, see, they should have been monitored more closely.
[B 79:53]: I just want the Scottish government to take responsibility, but I think when I'm bringing out the red vest map, they're taking some kind of responsibility, but they're not taking it all. They're just saying, we'll give you compensation, that's it. Yeah, and it's and we'll get an apology. I don't think that's enough. I actually think they should have done something back then. It's just politicians and governments, they just— they don't care about the public. They never have.
[A 80:25]: Yeah. Is there anything else that you would like Redress Scotland to understand about what happened or the harm that you lived with?
[B 80:43]: I'd like them to understand what happened, completely. I hope it doesn't happen to other people. It's running behind me, it's mentally invasive, it just stays with you, it just doesn't go away. I think that's why they brought Redress up, because the Scottish government knew it was wrong and they brought that up. I brought that to you people for conversation.
[A 81:02]: I don't think conversation's enough. No, it's nowhere near justice.
[B 81:08]: I don't think you've got to obey the conversation. I mean, that's just— it might make your life a wee bit happier and make you better and that, but it's not going to bring back your youth and your young and maybe your future and that.
[A 81:20]: Your future's basically fucked, if you know what I mean. Yeah, I don't think they understand that.
[B 81:27]: I think they're just saying we'll give you compensation, that's it. We'll give you an apology, that's you. That's it, belty, that's you. I don't think that's enough, man. No, I think it should have been dealt with years ago. I think it was 2000, was it 2017? Yeah, they did this scheme, that should have been years before that. Absolutely. And dealt with before that.
[A 81:54]: Is there anything important that we haven't covered today? No, I think we've covered quite a lot. Yeah, is there any—
[B 82:01]: I've spoken for much of years.
[A 82:04]: Well, do you know what, I'm glad that you were able to do so with me. It's just, it's me, I just make people feel really comfortable. Is there any wording that you would like to have handled carefully? No. No, okay. How are you feeling?
[B 82:18]: I could see a lot of phone numbers, but I just couldn't.
[A 82:21]: You should not. Tell them you've changed your mind.
[B 82:25]: I'm not really a hater. I don't like swearing much. I'm not a big swearer.
[A 82:30]: No, only when necessary, eh? I know, Celtic's playing tonight. You've just signed that Alex Oxlade-Chamberlain, haven't you?
[B 82:42]: He's been there for the last year. He's been there over a year now.
[A 82:45]: I thought it was only a couple of months. That's how far behind I am.
[B 82:49]: He signed last— when did he sign? I don't know, just now? August? Oh, was it? Oh God. He signed in January. Ah. A year's deal. A year's deal. They just give him a new year's contract.
[A 83:04]: Was it? Yeah, you won the last cup, didn't you?
[B 83:08]: I won the last one, won the weekend off.
[A 83:10]: You're doing pretty well for the start of this season. Not so much. That's a good point. No, I like the football. I try and keep up with a bit of it.
[B 83:23]: My favourite player years ago when I was young was Alan Shearer. I liked him. I'm from Newcastle. I loved Shearer. Shearer was brilliant. He played with Chris Sutton at Blackburn. He was— Yeah, he did.
[A 83:36]: Chris Sutton played for Celtic, sure. Yeah, Shearer was good. I liked them, Shola Myobi. He was good. He was good, yeah.
[B 83:46]: One of the best players with Newcastle I've seen ever was Faustino Asprilla. Yes, yeah. Him and Genoa were brilliant. Yeah, yeah.
[A 83:56]: I mean, I think they were— we have had some good teams, but this, this, I think this season is going to be a struggle. I know, that's why I'm a bit gutted. I'm not clutching on straws to this season, I'll tell you that.
[B 84:11]: Sold Tonali, sold Guevara, sold Isaac last year, sold Gobert to Barcelona. I know, sold about 300+ million pounds worth of players.
[A 84:21]: Yeah, and haven't even bought anyone proper yet. I know. I've bought someone actually, bought someone from Benfica.
[B 84:28]: Ah, a right-back. Yeah. The guys that own Newcastle are richer than Man City.
[A 84:34]: Can't spend it though, can we? I know. It's all this financial fair play, but it's not fair, is it?
[B 84:40]: Well, if we just sell a few of our players, I think we'd be able to spend that.
[A 84:44]: Oh, you'd like to think so, wouldn't you? But apparently not. So we'll see how this season goes. It might be that I ring you in a few months to tell you Redress's decision and we're relegated already. Oh, God. Patrick, how are you feeling after discussing all of this?
[B 85:00]: Aye, aye, I think it'll go.
[A 85:04]: Yeah, and do you feel safe to be ending the call with me? Yes, aye, it's better. Couldn't wait to speak to you. I'm glad. Is there someone you can contact for support if you need any support?
[B 85:18]: I've got a good pal, he's back in Mother Russia, he comes in quite a lot.
[A 85:22]: Oh, that's good, I'm glad. So I'm now going to quickly explain the next steps to you just so that you have a rough idea. So after this call, I'm going to go away and I'm going to neaten up because I've taken it down as notes. I'm going to write it into a full statement. Once that's done, it'll be emailed over to you, so you'll get your statement and you'll get a payment authority letter, and it's just so you can read through it, make sure you're happy with it. You'll sign the statement and the payment authority letter, and that'll get sent back to us. We'll then send it off to Redress, and you'll have to do an identification verification So it's literally a 20-second WhatsApp video call where our head solicitor and my manager joins the call with you, and you'll hold your ID up to your face and they'll say yep, and then it's done. Okay, it's really, really quick, it's in like 20 seconds and then it's done. Okay, we don't really hang about with it. No problem. Are you happy with how the next steps have been explained? Yes. Perfect. Well, that is your witness statement complete, Patrick. So I will, like I said, go away, write this up, and I will contact you when it is ready for you to read through and sign, okay?
[B 86:35]: That's brilliant, thanks, you're welcome.
[A 86:36]: Alright, thank you very much for your time and thank you for trusting me to open up to me, okay? No problem, enjoy your day. You enjoy the rest of your day too, Patrick. I'll speak to you soon. Thank you, bye-bye. Bye., `formatted_transcript` = [A 00:02]: Hi there, can I speak to Patrick Bishop? Hi Patrick, it's Leah calling from MMA Legal to do your witness statement. Is now still a good time for you?
[B 00:11]: Yes, it was.
[A 00:12]: Perfect. Before I start, I do just have to let you know that call is recorded for training and monitoring purposes, and for data protection, could you confirm your date of birth and your postcode for me please?
[B 00:25]: 10th of August 1993, postcode PSD1NH.
[A 00:28]: Amazing, thank you very much. So just before I get into the actual witness statement itself, I'm just going to ask you a couple of questions just so I know that we can still continue. Let me just get them up. Have you previously made any civil claim, criminal injuries claim, redress application, complaint, police report, inquiry statement, or claim to another scheme about any abuse received in care?
[B 00:55]: No.
[A 00:56]: No. Have you ever received any payment, apology, settlement, or decision? No. No. Okay, no worries at all. And are you comfortable and happy to continue today?
[B 01:14]: Yes, that's all.
[A 01:16]: Yeah. Do you need anyone with you or any other adjustments?
[B 01:21]: No, actually, no. I just like doing things myself.
[A 01:24]: Okay, fair enough. Do you understand that the purpose of the statement is to be sent to redress and agree that it can be used for your redress application and any supporting evidence?
[B 01:35]: Yes, I know that.
[A 01:36]: Perfect. I've created a bit of a chronology of care, so a bit of a timeline of your care settings. I would like to go through that with you first just to ensure that I'm not missing any, okay? Okay, so in 1992 I have Griff Children's Home.
[B 01:57]: Great, that's good.
[A 01:58]: Greif, sorry, that's my, that's my bad. I've got Greif Children's Home. I'm not very good at the pronunciation part. And then in 1994 I've got a Beach Avenue.
[B 02:11]: Beach Avenue was before Greif.
[A 02:14]: Before Greif, yes. Okay, um, you just bear with me. Okay, so from the care records that we've received, it only states that Greif was the first one. So are you saying that there was Beech before Greif?
[B 02:54]: No, I just can't remember, but I'm sure Beech Avenue was before Greif. But my granny died when she died, 1991, '92, so it might be right then. Okay, that's what I meant to hear.
[A 03:12]: Um, I mean, the, the records that we have do show— so it was Grieve Children's Home in 1992.
[B 03:20]: Yes.
[A 03:21]: And then returned back to your mother.
[B 03:25]: Yes.
[A 03:25]: And then back into care in April 1994, and that was into Beech Avenue.
[B 03:32]: Right. Yes, that might be right. Yes.
[A 03:34]: Okay, no problem. And I've then got, after Beach Avenue, I've got Newfield Resource Centre.
[B 03:41]: Yes, that's right.
[A 03:42]: Yes, in the Campsie unit.
[B 03:45]: Yes, that's Campsie. And so if I was in— that's in Johnstone.
[A 03:51]: Yes, I've then got Balrossie.
[B 03:54]: Yes, that's Balrossie Boys' Home, but end up— they call it Rossie Home now because it's shut.
[A 04:01]: Yes, I've then got Kibble.
[B 04:03]: Yes, that's it. I've been great. I've just messed up.
[A 04:06]: No, that's okay, don't worry. I just wanted to clarify before we continued. I would hate for us to get halfway down and then, uh, missing something.
[B 04:14]: I think quite a few, so like 5 or something.
[A 04:18]: It looks like 1, 2— yeah, it looks like 5. And then after Kibble, you were released, uh, to relatives or friends?
[B 04:29]: Yes, I stayed with my gran for a couple of months and then I got my own house.
[A 04:32]: Okay, perfect. Well, if that's all correct, then let's crack on.
[B 04:36]: Okay.
[A 04:38]: I know you'll have to excuse any of my pronunciations. I'm not the best at this.
[B 04:43]: Some things I can't pronounce.
[A 04:47]: It's that most of it is like the towns and the city names.
[B 04:51]: I'm like One of them's in Culmacolm, one of them's in Johnstone, one of them's in Bridgerweir, one of them's in Paisley, and one of them's in Hunterhall, that's in Paisley.
[A 05:02]: Yeah, well, I spent the first couple of months doing this job calling Renfrewshire, Roofrenshire. I think there was a few times I said North Ayrshire was North Asia, so, you know, we've got there now though. Okay, so I just want to let you know that you are in complete control of this meeting. You can take a break, skip a question, or ask me to reword anything. Please note that some questions can be upsetting because they do concern your care in time and its impact, okay?
[B 05:39]: Yes, I know.
[A 05:40]: So where did you grow up and who did you live with before you went into care?
[B 05:45]: I lived with my mum before I moved here. I lived with my gran, and eventually she died. I was always with my mum on and off, and then I was with my gran on and off. I was kind of, I wasn't really in an actual setting, if you know what I mean.
[A 06:02]: Yeah, just a house or a flat?
[B 06:04]: Yeah, they were flats, aye.
[A 06:06]: Flats, yeah.
[B 06:08]: Yes.
[A 06:08]: And did you have your own bedroom?
[B 06:11]: No.
[A 06:12]: Shared?
[B 06:13]: Yes.
[A 06:14]: Okay. What was the food like at home? You know, just, was it nice home-cooked meals?
[B 06:19]: No, it's kinda just my mom and that. My mom was an alcoholic, all that, so never had anything like that. So there was like sex, so no, there's nothing to eat.
[A 06:30]: Okay. And you've got— did you say this, there were 6 of you, so there was 5 siblings?
[B 06:35]: Yes, 5.
[A 06:36]: And can I ask how many brothers and how many sisters?
[B 06:40]: There's 3 brothers, 3 sisters, and me, so 7.
[A 06:46]: Okay, and there was 7 of you all together?
[B 06:50]: Yes, and we stayed in the apartment.
[A 06:53]: Okay, and who did you share the bedroom with?
[B 06:56]: Me and my brothers and I.
[A 06:59]: Okay, are you the youngest or the middle? Middle. Middle. Okay, what about school? Did you still go to school before you went into care?
[B 07:15]: I was in primary school, I was in St. Fergus, but I was hardly there. Didn't go well, no. So it was basically your mum's fate on that one, just basically. My mum was an alcoholic, mum was always in and out of jail.
[A 07:29]: Okay, that was that your father. All right, if I do go silent at any moment, it is just so I can type up these notes, okay?
[B 07:40]: That's fine.
[A 07:41]: Uh, no problem.
[B 07:43]: I didn't get high school, didn't I?
[A 07:46]: You didn't go into high school?
[B 07:48]: No, I didn't get high school.
[A 07:50]: Okay. Um, how did you come to enter into the care system?
[B 07:59]: My gran died when I was— she died when I was 10, and my mum was— she was an alcoholic. And I think my mum ended up putting us into care because my gran died, but ended up— I was kind of— I wasn't good at school, so I was going to a boys' home anyway, but me and my brother were in a care with her, so Right, okay.
[A 08:23]: So it was your mum who made the decision. Were you ever told why you were put into care?
[B 08:27]: My mum always came down. She was an alcoholic, so basically put into care because of that, because she never did any visiting much. I always stayed with my aunt and gran, and she was always throwing us out and things like that.
[A 08:37]: Right, so you weren't told, but you kind of knew?
[B 08:40]: Yes, aye. Okay. We were told the day we walked in that we were going into care.
[A 08:44]: Okay. So I know you've got 6 siblings, obviously, besides yourself, so you've got 3 brothers and 3 sisters, and you're the middle child. Were you separated from any of them in care?
[B 08:55]: Yes.
[A 08:56]: How many?
[B 08:57]: From all—
[A 08:58]: —from all of them?
[B 09:00]: Yes, me and my brother Kevin here, we were not eh— be charmed if there was another one that I was separated to but it wasn't the case. We were 10 or something.
[A 09:14]: Okay. And did you say how old were you when you first entered care? Did you say about 10? Kind of taking it over, yes, sorry. Yeah, and how did you feel at the time of first entering care? You know, what were your first thoughts, if you can remember anything?
[B 09:30]: I don't know actually how I felt, because I was quite young, you know what I mean? So sometimes when you're young, you don't tend to think about it. You kind of must feel like brothers and sisters and things like that, but you never really—
[A 09:41]: You never really thought about how you felt?
[B 09:44]: Nah, it's kind of when you're that young, you don't really think about it. No, I'm just so sad because my gran died, and if she didn't die, I don't think I'd be around here, to be honest with you.
[A 10:00]: Oh, bless. Were you very close with your gran?
[B 10:04]: I was very close to her. She was kind of— she was always there when she had cancer, so she passed away. So kind of, that was That's from my wee staffies cottoning up.
[A 10:17]: Bless you. Is there anything important about your childhood health, any learning needs, any vulnerability that should be recorded for redress?
[B 10:27]: No, I had ADHD when I was young.
[A 10:32]: Okay, I'll jot that down. Okay, so I'm now going to move on to the next section, and what I'm going to do in this section is I'm going to ask you a multitude of questions but for each care setting one by one, okay? Yes. So I know that there'll be some things that pop up where you're like, oh, that happened in that one as well, but I need to make sure I keep it chronological for when it gets sent to redress, okay? Okay. Perfect. So I'm going to start with Gryfe Children's Home. So from records, I can see that you entered there on the 12th of February 1992. Can I ask what kind of setting it was? So was it a house? Was it like a There was two houses, so there was two houses, different houses. Two houses. And which one were you in? Was there any name? Did it look—
[B 11:21]: No, just, just both of them are called the Grange. There was two different ones. There was a big house and then there was a wee one next to it, a wee cottage.
[A 11:29]: Okay. And which one were you in? The big house?
[B 11:31]: Yes.
[A 11:33]: Okay. And how many floors was it, can you remember? There's only 2 floors.
[B 11:43]: It's quite a long, quite long at the back. I think it's still there, I'm not sure.
[A 11:52]: Potentially. Some of them haven't really shut down, some of them have kind of kept the building but changed what it's used for.
[B 11:58]: I know Paul Rossi shut down, so that's why I got moved, because it's coming under LSD building, so they moved us up.
[A 12:03]: Right, yeah. So what was the ordinary daily life like in Greif?
[B 12:12]: It was kind of, because you're young, it was kind of, I don't know, it was kind of, there wasn't any real set and rigid rules, so you just had to exist there and adapt.
[A 12:20]: Yeah, so what about the actual, so did you have your own bedroom here?
[B 12:25]: In Greif? I don't know, I can't remember. Okay, that's okay. Kinda maybe, I think, but I can't remember the Greif that much because I was that young.
[A 12:33]: That's okay, I'll just— we'll take down what we can remember, and that's absolutely fine. What about toiletries? Can you remember if you were provided with shower gel, toothpaste?
[B 12:45]: No, I don't remember. Don't remember.
[A 12:47]: What about the food? Was the food okay?
[B 12:50]: I don't actually remember what I ate.
[A 12:51]: That's okay, I'm just literally going to list off some things, and if you can't remember, just say no, okay? Okay. What about school? Did you still go to school while in this setting?
[B 13:02]: Yes, when I was in the group, I was still going to Mr Patrick Bishop's for a couple of months.
[A 13:08]: Okay. What about clothing? Did you get provided any clothes there?
[B 13:14]: I don't actually. I can't remember.
[A 13:17]: Sorry about that. That's all right, don't worry. What about contact with family? Did you still see your mum? No. And was that your decision, her decision, or?
[B 13:29]: It was probably her because she was an alcoholic, you know. Okay. I just, you know, that young, I can't even remember anything about that one.
[A 13:36]: Well, I can't remember what I had for breakfast yesterday, so it's all right.
[B 13:40]: And I can.
[A 13:46]: Okay, what about the staff? What were the staff like?
[B 13:51]: Some of them were all right and some of them were just not all right. You always get that in homes. There's always a mixture, there's always ones that's alright, there's always ones that's not alright.
[A 14:00]: Okay, always just a bit of a mixture of, you know, there's always going to be one or two.
[B 14:04]: Mixture, mixture. Mixture of nice people and mixture of assholes, basically. Fair enough.
[A 14:11]: What about the kids, the other children there, were they alright with you? Did you get along?
[B 14:16]: I can't remember, Mr Patrick Bishop. I can't remember any of them. I think I was only in there for a bit. I think it was the last few months I was in there.
[A 14:23]: I think from what I could see Actually, let me just have a little look.
[B 14:28]: Maybe a bit over 6 months, maybe even more than that.
[A 14:30]: From February until August. Oh, well, no, it's a couple of months.
[B 14:35]: Yeah, a couple of months.
[A 14:36]: Yeah. What about any rules? Were there any particular strict rules that you can remember? No, I can't remember that. Any punishments?
[B 14:46]: Ah, there was punishments. You were thrown in your room and locked in your room and things like that.
[A 14:48]: You would be thrown in your room and locked in? Yes, I— okay, that's what they used to—
[B 14:55]: that's— that happened in quite a lot of homes when I was young. You used to get locked in your rooms and all that, and you were bad and all that.
[A 15:00]: I have heard that from a couple of people, to be fair.
[B 15:04]: It's quite a lot of the bastards used to hit you and all that.
[A 15:07]: Did they hit you in Greif? No. No? Okay. Um, did anything happen in Greif that you would now as an adult consider to be abuse, neglect, or harmful?
[B 15:19]: Just get locked in a room, things like that. I think that's ample. Okay. And grabbed and threw about.
[A 15:26]: That's probably the same as physical abuse, I'd say. Yeah, absolutely. How did it make you feel? You know, like at the time, like when you were being locked in your room, how would you feel?
[B 15:39]: You feel bad when they do that because you normally used to be locked up. It's like imprisonment. Especially when you're that lucky, you're only 10 years old, you go, ah, what's going on?
[A 15:48]: Yeah, absolutely. Um, was it all of the staff that were involved, only a particular few?
[B 15:55]: There's only a couple. It's certainly— I've noticed that, and I noticed that in the buy homes, isn't it? You always get ones that are brand new, you always get ones that are just arseholes, and you always get ones that shouldn't have been at home because you've been in jail.
[A 16:09]: Yeah, okay. Can you give me one clear example of this occurrence? So where and when did it occur? You know, what happened before?
[B 16:33]: Just give a You were told to do something, you never done it, and you used to be grabbed and threw in your room and all that, and strangled.
[A 16:40]: And what kind of thing would you do for that to be the punishment? I just can't remember that, to be honest. That's okay, that's okay.
[B 16:49]: Too young, you know, a 10-year-old, you know.
[A 16:50]: Yeah, yeah, of course. Did it happen often? Was it quite a regular occurrence?
[B 16:55]: Yes, it was often. Hang on, Grace, I'm just gonna spanner the hands. They just, I don't think they were trained right to start with to actually deal with people. The young ones are just, I think they just, we'll just put them in the group.
[A 17:08]: Yes, and what about, did it ever become worse or change or was it kind of just the same thing over and over? Same thing over and over.
[B 17:17]: You always knew when you turned the page or turned around you were getting locked in a room.
[A 17:22]: What about when you were locked in your room, were you still, were you given any food or water?
[B 17:29]: No, they used to open the door but they're not bringing your dinner.
[A 17:33]: Would you have to eat your dinner in the room or were you allowed to go and eat with everyone else? They used to bring up dinner.
[B 17:39]: There wasn't a toilet in the room either, to be honest with you.
[A 17:42]: Okay.
[B 17:45]: I remember that much.
[A 17:46]: Yeah, so I know it sounds a bit— I know it can be a bit hard to talk about, but with there being no toilet, would you have an accident while you were in there?
[B 17:56]: Aye, just no choice. You either piss yourself or you shake yourself or you push the toilet or something. Yeah. There's no choice when you're locked in a room. It's just, it happened quite a lot back in the day.
[A 18:07]: Would you ask to go to the toilet or were you not able to?
[B 18:10]: It's extremely hard to go. You just get knocked. It's just getting older.
[A 18:14]: Okay. Okay, what immediate effects came from this kind of experience? Was there any pain or injury, any fear, shame, sleep problems, bedwetting, any running away? Yes, that was all.
[B 18:35]: That was all the same. I used to wet your bed, used to run away, used to get fear. Something— that's how you used to run away, because you were feared. Yeah. Probably. You'll have heard that a lot, actually, and been involved in care, you probably— that's where a lot of people run away because they've been wet in the bed.
[A 18:52]: Yeah. And I'm sorry to ask, but would you wet the bed in Greif? Yes. Yeah. And what would happen if you wet the bed? Were you given any, you know, any comfort? Were you given any—? No.
[B 19:04]: Certain staff were alright, certain ones weren't.
[A 19:09]: So would they, like, say, change your sheets?
[B 19:11]: Yes, some of them are all right. So you'll probably hear about a lot. Some of them are already in certain homes. Some of them— it happens in other homes. You always meet nice people and then you meet assholes.
[A 19:20]: Yeah, happens absolutely everywhere. I mean, it's just—
[B 19:23]: you never really— you never got home, you met all nice people.
[A 19:27]: Never happens. You never get a full night's sleep.
[B 19:30]: Right. Okay. I don't know, sometimes you wish for it, but it wasn't gonna happen, so you just had to go. That's when you're 10-year-old, I mean.
[A 19:43]: So yeah, absolutely, absolutely. Um, did this happen to anyone else, or did you ever— did anyone else ever witness this happening to you, you know, being locked in that room?
[B 19:55]: No, I just do what I say. People, I mean, there's people who probably witnessed it happening to me and all, but yeah, you're a lot young, you can't remember, but it did happen to other people. Used to happen to a lot of people in there.
[A 20:10]: Yeah, of course.
[B 20:13]: That was one of the worst ones.
[A 20:15]: Fife was the worst one? One of them, aye. Okay. And when you say you would be kind of, you know, grabbed or thrown into your room, was there ever any bruises, any handprints?
[B 20:32]: Yes, I was always bruised when they grabbed me and hit me and things like that. It always happened. Okay. You're 10, you're up there, back that long, you can remember certain things but you can't remember it all.
[A 20:44]: Yeah, of course. And did you ever tell anyone or try and get any help because of that?
[B 20:49]: Yeah, I used to tell the night staff and all that, but when you're that young, you don't think they'll believe you when you've been in a home. They just shy me about or just ignore you. Yeah, even the nice ones, they used to say, right, I may borrow and just walk away and things like that. So, okay, you end up going like this, you end up seeing the hank of their arseholes. Yeah, yeah, because they used to make you— even if you made a complaint, you just get ignored because you're that young. Okay.
[A 21:27]: So that is everything for Greif. Yes. So I'm now going to move on to Beech Avenue. So I'm going to ask the same question again. What was Beech Avenue? Was it a home? Was it a residential school? It was just—
[B 21:40]: it was like two houses knocked into one. Just a home. It was just like two normal houses and they knocked it through and they won us.
[A 21:48]: Okay. And can you remember how many floors were in this house? 2 floors. And where was your bedroom? Top floor. Okay. Did you have your own bedroom or shared? Own bedroom. Own bedroom.
[B 22:07]: I think there was about 10 people in all or something.
[A 22:10]: In the home? Yes. Okay. What about the toilets? You know, was there— were they shared? Were the showers shared? Well, they're shared toilets, yes. Shared toilets, okay.
[B 22:22]: There's a couple of them, there's a couple on the top, one on the bottom.
[A 22:28]: Okay, no problem. Okay. And what about the food here?
[B 22:46]: It was actually all right, but you can't really remember much of it. Yeah, you're still going to school, you're in there, so you're new to the school, you know what I mean?
[A 23:02]: What about, would you like eat dinner together or eat breakfast together? Yes, you used to do that. Okay.
[B 23:13]: That was actually, Beech Avenue was actually the best one.
[A 23:15]: It was the best one?
[B 23:17]: Yes.
[A 23:20]: Okay. What about hygiene-wise? Was there any toiletries provided?
[B 23:27]: I just cannot remember that, to be honest with you. I just cannot remember, too young. So I just actually liked the home, I thought it was quite good.
[A 23:35]: Yeah, no, that's absolutely fine. What about clothing? Did you go with the clothing that you had from home or were you provided new?
[B 23:42]: Covenants I came to home, right? Yeah. I can't actually remember getting any clues in there. I don't think I was in there that long either.
[A 23:51]: Let me have a little look and see. Yeah, Beach Avenue was about 2 months.
[B 23:57]: It wasn't that long. Okay. Because I left there and they put me on Newfield.
[A 24:02]: Yes, I've got Newfield. That's the next one, just for this one. What about contact with family? Was there still no contact?
[B 24:10]: No, no contact, no.
[A 24:11]: Okay, and what about the staff? What were they like?
[B 24:15]: Actually, it was a guy, a Mr Rankin, and his wife. They owned a fruit stall next to Bell Street. They were actually, him and his wife were actually buried inside.
[A 24:27]: Okay, okay, cool, got that. And what about the other children? Were they okay? Yes, I know someone in from Cherwell, so yes, they were actually all right. You know some of the names? Yeah, yes I do. Can you give me just a couple? It just really helps to solidify the statement is all. There was Elizabeth Campbell.
[B 24:50]: Yeah. Sharon McAllister. Yeah. That was two. And then my brother Kevin, he was in there too.
[A 24:58]: Your brother Kevin was in there too. Is he an older brother? Younger, okay. He's youngest. Youngest, okay, got that. Did anything happen here that you would now consider abuse, neglect, or harmful as an adult? No. No, okay. And I know the question is, what was different about this placement compared with the others? I know you said it was the best one. What made it the best one?
[B 25:28]: The staff are actually very nice. The husband— there was a husband and wife that owned the fruiters as well, but they ran that. So I don't know if you— I can't remember, but I knew Mr Rankin. He used to take us to the fruiters. And Mr— who, sorry? His name is Mr Rankin. I can't remember his first name. The fruiters in that, in Welshgate, were just along the way where I stayed in Paisley. So there's something called Paisley. On the fruiters, and he used to take the fruiters and that, and you just used to help yourself. I remember to see the shed and I just thought—
[A 26:00]: Okay, I'm glad that there was at least, you know, one place that was safe for you.
[B 26:04]: That was the only one, aye. Oh, bless you.
[A 26:08]: I'm going to move on now to Newfield. So I can see that you were there for about 6 months as well. Yes. What was Newfield in a sense of, was it a house?
[B 26:20]: It was not, it was units. There was like 4 or 5 different units because it was a residential home for boys and girls. It was a residential, okay, boys and girls, plus the school was inside.
[A 26:37]: Okay, and how many people were there to a unit? Can you remember it all?
[B 26:45]: That's okay. I'd say 6 plus, wasn't it?
[A 26:48]: Yeah. So we'll go with like just 6 or more to a unit, and you said there was about 4 or 5 units? Yes, there was.
[B 27:00]: They were named after islands: Campsie, South, Iona.
[A 27:06]: They were named after islands. And I've got you down as being in the Campsie unit, is that right? Yes, I was in Campsie and South. Campsie and South? No. Okay. Okay, and what about the units? What did they look like? You know, was there a kitchen, dining room?
[B 27:27]: There was a kitchen, dining room, yes. Couches. Just looked like—
[A 27:31]: the units kind of looked like a house, you know what I mean? Okay. What about your bedroom? Did you have your own bedroom or did you share? I had my own bedroom, yes. Own bedroom. And what about bathrooms?
[B 27:45]: Yes, there was shared bathrooms, yes, for the residents.
[A 27:49]: And what about showers? Was there shared showers? Eh, can't remember, but I know there was baths. I remember that back then. Were they shared baths, so kind of everyone would take it in turns to use the baths? Yes. Okay. What about routines? Was there any specific kind of bathing routine, you know, was it you have to bath in the morning and night, or? No, not really. No, no.
[B 28:10]: Okay, I think it was kind of your choice, if you know what I mean.
[A 28:15]: Yeah, okay. You didn't have a choice? Oh, you had a choice?
[B 28:20]: It was up to you, but nobody ever said to you, go for a shower in the bathroom every day, which I think you should have.
[A 28:26]: Yeah, okay. Um, what about the food?
[B 28:34]: I think it's actually all right, as I can remember, but I cannae remember that much, darling.
[A 28:38]: Yeah, again, it's just one of them.
[B 28:41]: Right.
[A 28:47]: And what about toiletries? Can you remember being provided shower gel, toothpaste, toothbrush? No, I cannae, no. Is that that you can't remember, you weren't given them? I cannae remember. Okay, no, that's okay. I just wanted to clarify that I didn't get that any mistaken. No, I can't remember.
[B 29:05]: Then I got to be about older. I know of it, but no, I can't remember that, no.
[A 29:09]: Okay, no problem at all. And what about contact with family? Was there still no contact?
[B 29:14]: Eh, I don't think anybody ever came to see me in the tube, no.
[A 29:18]: Okay. What about the staff? What were the staff like in this place? Half and half.
[B 29:23]: Half of them were alright, half of them were arseholes. Okay.
[A 29:27]: I don't know what I need to put. No, no, say what you need to say, honestly. There's no— You're all right?
[B 29:34]: Some of them are all right, some of them were just—
[A 29:36]: shouldn't have been there, if you know what I mean. What about the other children there? Eh, it's kind of—
[B 29:42]: some of them are all right, some of them aren't. Kinda, they've probably seen this, they've probably seen the same as me. He was all right, he wasn't.
[A 29:49]: Yeah, well, you're never going to get along with everyone. That's it, kinda.
[B 29:53]: You don't know them, so yeah, you go, ah, fuck you.
[A 29:57]: Yeah. What about any rules? Was there any rules that you can remember from here? No. What about any punishments?
[B 30:08]: I used to get locked in your room and battered and all that in there. I didn't like that place at all.
[A 30:13]: So they would take you to your room?
[B 30:16]: Some of the staff used to hit you and things like that and throw you in your room and things like that.
[A 30:23]: Okay. So I know you've just said that, but I'll ask the same question again. Did anything happen there that as an adult you now consider to be abuse, neglect, or harmful? Yes. And how would you label that?
[B 30:37]: Physical abuse, getting hot and bothered and clearing your room and locked in your room. I haven't done that. I just didn't like the place at all. I just couldn't stand it.
[A 30:49]: Okay.
[B 30:51]: And you've made a complaint, tell staff, as I said to you, you just get knocked. They just ignore you.
[A 31:01]: And who was responsible for the abuse, the physical abuse? Yeah, the staff. The staff. And was there any, you know, was it just a particular set of staff or was it kind of all of them?
[B 31:11]: No, just this kind of, as I said to you, some of them are alright, some of them on me. Yeah, you know, it's not in order. You probably notice that in all your claims you're dealing with someone. A lot of people, some of the staff they like, and some of them they're just no.
[A 31:25]: Yeah. So can you give me one clear example of a time when you were physically abused? What happened beforehand, what happened during, and what happened after?
[B 31:37]: But it's just, just, I can't even remember what happened before that. I remember getting hot grabbed and threw my room and things up.
[A 31:46]: So can you remember where it happened? You know, was it in a communal area?
[B 31:50]: It was in a— no, it wasn't in a communal area, it was in a private bit.
[A 31:54]: In a private what, sorry? Just in a private bit. In a private bit of the unit. And so what did the member of staff do?
[B 32:07]: They actually just grabbed me and And actually punched me and actually threw me on the bed, then locked the door.
[A 32:16]: Did he physically hurt you apart from grabbing you?
[B 32:20]: Yes, he actually whacked me. He actually punched me.
[A 32:27]: And where did that hit? At my face. Okay, and was there a mark after, I'm assuming? Yes, I suppose. And then he locked you in your room? Yes. And how long were you left for?
[B 32:43]: Yeah, a good few hours.
[A 32:47]: And can you remember what happened when you were let out of your room?
[B 32:51]: I was just like, my roommate, quite a nice staff actually, what happened to your face? I said he whacked me, and then all of a sudden, and get caught up a bit, I fail. That's what they used to say. Obviously, a young lady and they're adults, they've got to believe they're adults.
[A 33:09]: Yeah, that's what happens. Okay, now how often did this happen?
[B 33:20]: A couple of times.
[A 33:23]: But it wasn't a regular occurrence?
[B 33:26]: No, it's just Couple of times with certain staff, yes.
[A 33:29]: And did it ever change or become worse?
[B 33:33]: No, not really, no. Just kind of the same people all the time. They just used to hit me and grab me and throw me in the room. Never liked the place, never liked Newfield at all.
[A 33:44]: Okay. Okay. And what was the immediate effect from this? You know, was there still, was there any bedwetting, sleep problems?
[B 33:54]: You're bedwetting, you don't want to go to sleep and then this happens to you. You lie awake all night thinking you've got to clean the hickey and all that as well. Yeah. It's kind of one of the places I like to forget.
[A 34:10]: I just don't like that at all. Yeah, absolutely understandable. Just going to ask really quick, just like I asked with the old one, in Newfield, what were the staff like when you did wet the bed?
[B 34:23]: Yes, some, as I said, some of them used to change it, some of them didn't bother at all.
[A 34:27]: And the ones that didn't bother, was that left to you to deal with? Yes. Okay, and was that so, for example, you would have to change your own bedsheets or go for a quick bath, clean off? Have to go and do it yourself, yes. Okay, and some would help and some just wouldn't? Some of them were alright, some of them Okay, um, did the same thing happen to anyone else, or did you ever witness anything?
[B 35:02]: Yeah, a few people in here now. You've witnessed it? You've not seen it happening?
[A 35:11]: And would other people have seen it happening to you? Yes. Okay. Did you tell anyone what was happening?
[B 35:22]: Yes, I told other members of staff, but as I said to you, when you're that young, they don't believe you. Actually, they don't think I'm as bad as much as you do, you know.
[A 35:38]: And what was different about this care placement compared to the others? Just, just, I don't know what it was.
[B 35:45]: I just, I couldn't take that. I just didn't like it. I couldn't take the voice at all. I just couldn't make it. Some homes you mustn't go around, some homes you don't.
[A 35:55]: Yeah, absolutely. Okay, I'm now going to move on to Balrossie. So just for your knowledge, there is only 2 placements left, so we're going to do Balrossie now and then we'll do Kibble, and then that is everything for the in-depth of each placement, okay? Okay, would you like to take a break at all, or you're happy to continue?
[B 36:13]: No, Marie, I've got a can.
[A 36:15]: Perfect. What type of setting was Balrossie? Was it a residential school or a house?
[B 36:22]: A residential de-listed school. It was— there was what, 1, 2, 3— I think it was like 1, 2, 3, 5 houses. It's actually turned into flats now. It's in Kilmacomb, and Some of the flats are worth a fortune.
[A 36:40]: Yeah, and how long were you in there for? I believe that looks like a year and a half, 2 years maybe. Looks like you were there for about 1, 2— I'm trying to work out— 2 years minus 1 month, right?
[B 36:54]: About 23 months, that's it. Yes, yeah, I remember that because I ain't got no memorable losses because I remember talking to a couple of police officers and they said it was getting renovated on the flats.
[A 37:09]: Wow, okay.
[B 37:11]: And it was a lassie building, so they didn't understand that.
[A 37:14]: Yeah, so again, kind of like what with the rest, what was your daily life? So what was the actual accommodation like? Did you have your own bedroom? No, it was dormitories. Okay, and how many did you share with? 4. And were they 4 other males? Yeah. Yes, it was just boys. Yes. Okay, no problem. I just have to cheque just because sometimes it can be mixed. What about bathroom-wise?
[B 37:51]: It was just a 1-bed shared bathroom.
[A 37:53]: Yes. Was that just shared between the 4 of you in the dormitory, or was it shared between everyone?
[B 37:59]: There was 30 people in there. There was 30 of you? In the one floor, yes. It was shared between us all. Okay.
[A 38:08]: Which I didn't agree with that either. Yeah. Were there showers, baths?
[B 38:13]: There was just showers and urinals and sinks.
[A 38:17]: There wasn't any baths, no. Okay. What about any routines? Was there any specific routines that they kept you in?
[B 38:26]: No, not really. She used to tell you in the morning, "I'm going to shower. If you want a shower, go out." Okay.
[A 38:32]: What about your school? Did you still do schoolwork? School was in Neeples. Okay, it was in there.
[B 38:38]: It was a boys' school, yes. You had to go to school.
[A 38:43]: Okay. What about the food? Can you remember anything about the food?
[B 38:47]: Food was actually quite good, actually. She used to take me, she used to get your dinner. You used to get your breakfast in your dormitory. Okay. And lunchtime there was a big canteen for everybody in the full home. And then at tea time you used to bring your dinner, and then at supper time you bring your dinner.
[A 39:11]: Okay. And were you given like a choice with the food? Was there options, or was it just kind of whatever was given you had to eat?
[B 39:19]: There was kind of breakfast options when you went into the big canteen on time, you'd get up to choice options.
[A 39:26]: Okay.
[B 39:27]: Nighttime and suppertime, suppertime used to get— they used to— that was a good thing about suppertime in Bullrocks. You used to go shopping with the staff. They used to take the boys shopping and you could pick which you liked, if you know what I mean.
[A 39:41]: Oh right, okay.
[B 39:43]: That was quite good. Yeah. Back then it was unheard of. So they used to— we used to go shopping then, but I think that was even just take you for an hour or two or something.
[A 39:55]: So you would go shopping with the staff for the food?
[B 39:58]: For supper time, just no for dinners and lunches, no, just late at night. Used to be yourself at about 7, 8 o'clock. They used to take you shopping, you pick what you wanted.
[A 40:10]: Nice, okay.
[B 40:12]: There was like 12 people in there, 12 or 16 around the dormitory, so you had to— they couldn't exactly get everybody a bit of activity, you know what I mean?
[A 40:22]: Yeah, understandable.
[B 40:24]: Back then, you're young, it was— when you're young boys, it was like hot dogs and burgers, chips. That was the main thing.
[A 40:32]: Yeah. Okay, and how was— what was the staff like in there? Was it half and half?
[B 40:45]: Some of them were alright, some of them weren't.
[A 40:47]: Yeah, just the same as before. Ah, yeah, it's kind of—
[B 40:51]: some of them are nice, very nice actually, some of them are, and some of them are just assholes, basically.
[A 40:58]: Yeah, fair enough.
[B 40:59]: Keep saying that about people, you know.
[A 41:03]: No, you're all right. I'd rather you were honest. What about the other children? Did you get along with them?
[B 41:10]: Eh, half and half. Some of them not. Some of them I didn't know. You've been in a dorm before. The 4Es used to stick together, if you know what I mean. Yeah. And then there's 4 and there's 4. You're stuck between the 4Es, if you know what I mean.
[A 41:26]: Yeah, so you kind of had no real choice but to try and get along.
[B 41:29]: Well, you kept together because it was actually just, it was just a joke, to be honest with you. I didn't understand it. So it was like 40 hours in a room, we go in, well, you tried to go in, but you didn't get a choice. You were in a room and they used to just, when you're in here, that's it. Yeah. And then there was their boys in another room you used to like, and then there were boys in another room you didn't like. So they could make it that way, it's not as if they could say like you didn't get in there. Yeah, absolutely. You'd love to chew it, chew your end, if you know what I mean.
[A 42:00]: Yes, of course. Were there any rules in Balrostie that you can remember? No, no. And what about any punishments? Ah, there was punishments.
[B 42:12]: I used to get locked in your room and a few of the guys in there that I still know who they are, they used to hit you and throw you about and lock you in your room and all that, didn't they? A lot of them in that Balrossie are just going to like them.
[A 42:25]: The worst thing about Balrossie was the teachers were the worst. Really? Okay, we'll get into that in a— I'm just— because I'm going to pop that into the other box in our note sheet, which is about the abuse. So I would ask, you know, did anything happen there that you would now consider abuse to be? Sexual, physical, emotional, or neglect? Which of those would you say happened in Balrossie?
[B 42:45]: Physical and neglect. Because there was a few of them that used to hit you and throw your boot and batter you and lock you in your room. And the teachers, some of the teachers that used to go, they were worse than the actual staff you dealt with when you were in your dorm. Yeah, you can actually handle that. Yeah, I can basically, you can actually handle your heat even though you have a really cold kidney. You know what I'm saying? Yeah. You'd love to bump into them outside.
[A 43:17]: Right, yes. Can you give me one clear example, so one clear time where this physical abuse and neglect happened?
[B 43:25]: Happened a few times in there. A few times?
[A 43:27]: Can you give me like one really key one that you'll always remember?
[B 43:32]: I was in the shower and I was refusing to go to school to get a shower and the guy just bounced my knee straight up the tiles in the shower. And actually just battered me and then told me get a shower and just walked up.
[A 43:45]: And was that a teacher or a staff member?
[B 43:48]: That was a staff member.
[A 43:49]: And did you say you hit your head off the tiles?
[B 43:52]: Yes, both my heels right off the tiles in the shower and told me get a shower on that. Then I was refusing to go to school and get a shower. I remember that, and I didn't actually know the guy's name.
[A 44:02]: So what was his name?
[B 44:05]: Derek. I can't remember his second name.
[A 44:07]: Derek. That's okay, it's good.
[B 44:09]: He bounced my head right off the tiles in the shower and told me I'd get a washing or that.
[A 44:16]: He told you you would get a lashing? A wash.
[B 44:19]: A wash. A lash.
[A 44:20]: A wash. Okay. Yes. And did he do anything else other than bounce your head off the shower tiles?
[B 44:28]: I just grabbed me before, told me that Yeah, I showed up, we were going to school.
[A 44:34]: Okay. Can I ask when this happened? Were you in the— was it in the shower room? Yes. And were you clothed?
[B 44:42]: Yeah, just my pyjama bottoms on. Okay. I remember it well.
[A 44:50]: It might sound silly, but for the, you know, the— not the truthfulness, but for the redress to really understand this, can you remember what, even anything about the pyjama bottoms? You know what colour they were? They were blue. Did they have any patterns? No, just blue. Okay, no problem. And what happened after that? You know, was the bruising— was there any marks?
[B 45:15]: Ah, there was bruising and fear and things like that. I just got a shower and get ready and went to school because I didn't know how to deal with the guy again because he was just— he was a moron, just evil.
[A 45:34]: Mm-hmm. Okay. How often would this happen? Was it, you know, was the abuse a daily thing, or, you know, every now and then a thing? Every now and then, yes. Every now and then, okay. And did it ever change or get worse?
[B 45:51]: It changed for the staff. It wasn't the same staff. It was different staff at times, aye. Okay. Okay. The only thing I liked about Bullrossie was the food. That was it.
[A 46:09]: Would you say the food was better than any other care setting?
[B 46:13]: Eh, no. Okay. Because I've not got to the last one yet.
[A 46:19]: Okay, go on then. I can't wait to hear about this full English breakfast.
[B 46:24]: That was one of them. Kemble was the best one.
[A 46:27]: Was it?
[B 46:28]: Even though people say, even though a lot of people have bad things to say about it.
[A 46:33]: Okay, so what immediate effects did you experience while in Balrossie? So, you know, again, pain, injury, fear, shame, sleep problems, bedwetting? Yes, all. All of it?
[B 46:44]: I couldn't wait to get out. I just hated the place.
[A 46:48]: And what about And with, am I on Balrossie? Yes, Balrossie. What about with Balrossie with the bedwetting?
[B 46:55]: Yes, I used to do that quite a lot, yes.
[A 46:57]: And what would happen in this institute for that? You know, were the staff helpful? Were they not?
[B 47:02]: No, you had to do it yourself because it was a dormitory. That's what dormitories were like. You had to change all your own beds and things like that.
[A 47:11]: Was there ever any comfort from staff?
[B 47:13]: You know, "Oh, it's okay." No, yeah, some of them were alright, as I said to you. Yeah, some of them are nice and some of them— you see, you probably notice that yourself with people when you do interviews. People probably tell you some of the staff are brand new, some of them are mummin'. You'll probably notice that a lot.
[A 47:27]: Yeah, and it's always the bad ones that people remember the names of, never the good ones. Well, I say good ones, I say good ones, but you know, I remember a lot of the names of the good ones that I like. Can you give me some of the names that you remember?
[B 47:44]: I can remember last names, I can't remember first names.
[A 47:46]: First names is perfectly fine.
[B 47:48]: One of the good ones when I was in Bulrushy was a guy called Jimmy McWilliams. Okay, he stayed in Johnstone. He was a very nice man because he ended up coming to Kibble. Okay, another guy called Thomas Shorty, he was, he was a mate in Bulrushy. He was brand new, he came to Kibble as well. He came to He ended up in my night shift in Kibble as well. Oh God. You end up remembering half of them and then you go, ah, that's her second name, you kind of remember.
[A 48:21]: Yeah, what about, apart from Derek, can you remember any of the other bad staff members' names?
[B 48:27]: Yes, there was Charles Horne. He was a teacher. Yes, Charles Horne. Yep. And Thomas McCallum, he was, they were the head, they were two of the head teachers in the place. They were They were famous for hitting people in Bullrossie. I remember the two of them well. I don't know if they're still alive or not, but they were two— Thomas McCallum and Cheryl Thorne. Cheryl Thorne was the headteacher in the school. Thomas McCallum was the headman.
[A 48:57]: And they were the ones who were quite well known for hitting people? Yes. Did they ever hit you? Yes.
[B 49:07]: They were two main man in Cabell, Bull Roche. You probably hear the names quite a lot if you're dealing with people from Bull Roche.
[A 49:15]: We do see a lot of names constantly popping up, yeah.
[B 49:19]: If you're dealing with people from Bull Roche, they were two main mans.
[A 49:24]: Yeah. Did you ever tell anyone what was happening in this one?
[B 49:29]: Yes, but they're the head teachers and things like that, so you're not going to believe them. Used to tell your kids, you used to tell your staff, you used to get ding dong, ding dong. Yeah, just to get knocked, because they were the head teachers. They were the teachers in Morrosey, they were the worst. Apart from that guy, I can't remember his second name. I know he's staying in Wrentham next to me just now, but I can't remember. Okay.
[A 50:01]: So now let's move on to Kibble, shall we? So I have— is there anything else you want to say about Balrossie? No. No? Okay.
[B 50:10]: I'm glad it's shut. Yeah. So we just go through the other 3.
[A 50:18]: Okay, so let's move on to Kibble. So I have you being down in Kibble from 1997 to 1998? Yes. What was Kibble? Was it a residential school? Was it a house?
[B 50:35]: Boys' school, yes, residential.
[A 50:44]: Okay. And again, what was it like? Did you have your own room? Yes, I had my own room in Kibble, yes. Own room, okay. Was it a big house that you stayed in?
[B 50:56]: It is flat units, it was like dormitory units, 4 separate units of us in Kibble.
[A 51:05]: Okay, 4 separate units. What about routines, was there any particular routines there that you can really remember?
[B 51:11]: Yes, you had to be getting a minute to try to get on the showers.
[A 51:15]: Sorry, could you say that again for me? I'm just getting a bathroom. Oh, no problem.
[B 51:22]: I had a wee bit of tea and a couple of Weetabix. Couple of Weetabix, that's all. You had to get up in the morning, you got to shovel and all that and things like that.
[A 51:29]: Was there a specific time you had to wake up there?
[B 51:32]: I guess you had to go to school because the school was in the place.
[A 51:36]: So what time would you wake up if you can remember?
[B 51:39]: Eh, half 7, quarter to 8 roughly.
[A 51:42]: Yeah, okay. So I had to be at school for 9.
[B 51:45]: Then you had your breakfast and you had to get a shovel and things like that.
[A 51:54]: Okay, did you have a school uniform? Just your own clothing. Own clothing, okay. And were you ever provided any clothing?
[B 52:02]: Yes, you used to get a bus ticket. Yeah, yeah, pretty cool. Like a grant? I used to get a grant in there. Yeah. I can't remember the names. I know the names, but I can't remember what they're called. They used to take you shopping and that.
[A 52:20]: Were you allowed to buy kind of with that grant whatever clothing that you wanted, or was there kind of rules surrounding it?
[B 52:26]: No, you could buy as long as it wasn't football clothes. You could buy what you wanted if you wanted.
[A 52:36]: Okay. What about the food in this one? Could be nice, yes. Yeah, were you given choice?
[B 52:45]: Yes, very good choice.
[A 52:52]: Okay, did you eat meals together? Yes.
[B 52:58]: Where? Okay.
[A 53:08]: Um, what about the schoolwork there? Was the school okay? Yeah, yes, it was quite fine.
[B 53:14]: It was only a class and things like that. It was actually all right.
[A 53:17]: Okay. And any contact with family?
[B 53:22]: Yeah, I think sometimes my mom phoned, but she used to phone and she was drunk, and I used to tell the staff, don't answer her. But no, I don't think— did anybody ever come see me in Liverpool? I don't think they did. I never really had much contact with family, and I used to go and see my gran and that, and my other gran, when I was in Kibble. Used to go for day visits, and just used to— Kibble was just along from my house at the time. Okay. Still there, fair enough.
[A 53:49]: Yeah. What about the staff? Was it just, again, half and half?
[B 53:54]: Yes, it's half and half, but most of them are actually alright now.
[A 54:00]: Okay, what about the other children?
[B 54:03]: Kinda, you like some of them, you don't like some of them.
[A 54:11]: Okay, and was there any rules?
[B 54:19]: Eh, no, not really. There used to kinda, there was a few that I asked could you bring her in, but nah, used to, had certain rules but not many, no. And what about any punishment?
[A 54:30]: No, that's kind of—
[B 54:31]: actually, kibble was actually all right, even though you've probably heard a lot about it. I actually liked it.
[A 54:36]: Well, people had different experiences, you know. There's always going to be that people might say that, um, they had the best time in Ballarat, but it wasn't for you. It was just, you know, it's just all different, isn't it?
[B 54:50]: I think that I actually wanted once Last time Paisley and Kibble was always known as a place that people didn't like to go. I actually liked it.
[A 54:58]: Yeah, so there was no punishments, but was there anything that happened that you would now as an adult consider to be abuse, neglect, or harmful in a form of sexual, physical, emotional, or neglect? No. No, okay.
[B 55:14]: I knew a lot of the staff in Kibble as well.
[A 55:16]: You didn't like any of the staff?
[B 55:18]: I said I knew a few of them, right?
[A 55:20]: Oh, you knew a few of them?
[B 55:22]: Yes, it was just kind of— Paisley's not that big, you know what I mean?
[A 55:25]: Yes, he said it was Timmy Williams and Thomas Shetty.
[B 55:30]: Right, Thomas Shetty, he was an expert. I knew a few of the staff when I'm in the cab, I met a few of the staff and I still speak to a few of the staff when I'm out and about, having a pint and things like that.
[A 55:39]: Yeah, okay, do you know what, maybe that's helpful.
[B 55:44]: I know a few of the staff in trouble with time-based limiter. I speak to them regularly because they're nice and they speak to me.
[A 55:51]: So yeah, you can't have been a bad kid then, can you?
[B 55:55]: No, actually, years ago a lot of people had bad things to say about the company. When you first get told that you can sit there, you go, ah no, not the kettle. Yeah. And you come back, you get in there and you go, ah, it's not that bad.
[A 56:06]: Yeah. Was it a secure unit?
[B 56:13]: No, it wasn't then. It's new.
[A 56:15]: It's kind of mixed. Ah, okay, okay.
[B 56:18]: It used to be just boys, but now they've got lassies in it, and it's a secure unit now. I mean, it's kind of one of the richest homes in Scotland, I think.
[A 56:30]: Yeah, okay, I get what you mean. Was the bedwetting still happening in Kibble?
[B 56:37]: I mean, you bet they're not much, because you've got You felt safer in there, if you know what I mean.
[A 56:43]: And if you did wet the bed, what would happen?
[B 56:46]: They just tended to say, well, actually, some of the staff are alright, and you said to them and all. The staff are actually alright, a lot of the staff in there.
[A 56:57]: Okay. Did you have any problems sleeping in Kibble, or were you okay? It was alright.
[B 57:04]: The first couple of nights, you go, ah, no, it's kind of, because you're in a strange place, but after that, no, it was alright. As I said, yes, that was probably the best place I've been.
[A 57:16]: Yeah, and I would ask, you know, did you try and tell anyone or get any help, but it doesn't sound like you needed to.
[B 57:26]: Oh, Kibble was actually pretty, pretty good advice already.
[A 57:31]: In a few words, can you describe Kibble to me, like how you felt there? I felt safe. Yeah.
[B 57:38]: And that was the first time in a long time I felt safe when I was in a kibble, because it wasn't exactly the way people made it out to be. A lot of people made kibble look bad years ago. Yeah. But it wasn't. But as you were saying, everybody's got their own experience.
[A 57:54]: Well, there is a lot of kibbles as well. They've got stuff everywhere. So the Glasgow one might have been really awful, and then the Paisley one wasn't too too bad, you know what I mean?
[B 58:03]: Oh, when I was in the home zone, they only had the people. Oh really? Right, Kibble's opened up.
[A 58:10]: Look at hostels, they'll get Glasgow and stuff, haven't they?
[B 58:15]: This point, they'll get Shields and St. Mungo Football Club and all that as well. Yeah, so I never had all that, never had all that when I was in there.
[A 58:24]: Not too bad then. Is there anything else you'd like me to add down for Kibble? No, Kibble was okay.
[B 58:31]: I know it's a bad thing to say something, I'm not claiming compensation, but Kibble was— there's no point lying— Kibble was actually nice.
[A 58:39]: Yeah, that's fine.
[B 58:40]: I actually liked it.
[A 58:42]: Just because you liked one of your five doesn't mean the rest were great. You're allowed to have— and I'm quite glad that you would have had that last one being that kind of a safer place. It must have been such a relief being in there.
[B 58:54]: It was, it was actually, I was quite happy being in there. It was actually, it made me feel safe getting there.
[A 59:01]: Well, that's all that we would want for you, to feel safe, so I'm quite glad. And I'm the one who's doing your claim and telling you it's okay to have had a safe place, okay? That was it. Yeah, so I'm just going to quickly, before I move on, is there anything else that you would like to add for grief that you might have remembered?
[B 59:19]: No. I was too young to remember anything.
[A 59:21]: What about Beech Avenue?
[B 59:24]: Eh, no.
[A 59:26]: Newfield? Nah, I hated the place. Yeah, and Balrossie?
[B 59:33]: Hated that as well.
[A 59:34]: Okay, so what I'm going to do now is I'm moving on to the next section, and this is about all of the care settings overall, not just one or two. Okay, it's all of them. So across all of the placements, what were the names of the main people responsible for your abuse? The names? Yeah, so I'll just go back through really quick actually, because you gave me most of the names, didn't you? So I'll just— I'll go in and I'll copy and paste them through because I don't feel like we need to re-go through them.
[B 60:07]: Ah, there was 3 main ones.
[A 60:10]: Yes, so I've got Derek, Charles and Thomas? Yes. Okay, are you happy for them to be the only names that we put on, or is there anyone else who you would like to be named? No, that's it. Okay, I also want you to be aware that none of these people will be aware that you've said their names, okay?
[B 60:28]: It's just gonna be—
[A 60:29]: yeah, well, fair enough. Some people panic and they don't want it, but it's fine. No, you're not, absolutely. Were other children affected, and did you witness abuse or harm to anyone else?
[B 60:45]: Yes, I witnessed abuse to a few people I was in homes with. I think a lot of people did.
[A 60:51]: I think that happens.
[B 60:52]: I think you've probably heard that a lot. You witness a lot in your own homes, especially when you're young, because even if you're that young, you don't get believed. I don't care what anybody says, you don't get believed.
[A 61:02]: Yeah, I think that's how they brought out this redress because of Yeah, definitely. And is there any children who you witnessed or witnessed you being abused whose names that you can remember at all? No. Okay, no worries at all, don't worry. Why do you believe that the local authority should have been aware of what was happening?
[B 61:25]: They should have been aware. I think a few of the homes I was in, like Barossie and Newfield, I think the local authority was aware of it. But they couldn't approve it. So I know Balrossie was actually under investigation, I know Newfield not, but I don't think they could in the grave. I don't think, you know, local authorities, like, they can't approve things they don't deal with.
[A 61:47]: Yeah. Were complaints ever discouraged, ignored, or punished? Nope. And were you ever moved, threatened, or disbelieved because of these complaints?
[B 62:10]: Threatened? Aye.
[A 62:11]: And what were you threatened with?
[B 62:13]: Well, the staff threatened you to leave, but they kind of threatened to be near disciplinarian.
[A 62:21]: Okay. Have you ever reported the abuse to police, an inquiry, a professional, or any authority?
[B 62:29]: Reported it to a couple of the staff, but you only believe. Never reported to police because that was a staff responsibility, reported police back then.
[A 62:36]: Okay. Why did you move between the different placements, and were the reasons ever explained to you?
[B 62:44]: No, they weren't never explained. They just kept moving me, which I didn't like because it's just— we get moved about too much. It shouldn't have happened. Obviously you're not going to have a settled life if you keep moving. Yeah.
[A 63:08]: Did you ever run away, refuse to return, or ask to be moved?
[B 63:14]: That'll be quite a few times, yes.
[A 63:20]: And what would happen when you ran away?
[B 63:23]: I ran away and tried to run away from Bellrossie and ended up, me and 5 other boys running away from Bellrossie in my pyjamas and actually got to Kirkmaccormick, Port Glasgow and got on a train and actually came to Belkisley, Port Glasgow, in the train in my pyjamas.
[A 63:40]: So you ran away from Bellrossie in your pyjamas? Yes, me and 5 other boys. Hopped on a train? Yes, to Glasgow.
[B 63:51]: That'll be in the police report, because it was— everybody used to talk, there was 5 of us, me and 5 others. We left Kilmacon, Kilmacon, Port Glasgow's about 68 miles to Kilmacon, and they end up leaving Bullrosey because they didn't like it and end up getting on a train at Port Glasgow, Port Glasgow to Ferguson, and went to my auntie's in Ferguson.
[A 64:16]: Were the police the ones that caught you and returned you?
[B 64:19]: Yeah, police picked us up and took us back to Bullrosey, yes. There should have been a police report.
[A 64:25]: There probably is. I'll have to double-check that one.
[B 64:27]: It's got to be because they were in my pyjamas and hoosecoat.
[A 64:32]: Why did you run away?
[B 64:33]: Just didn't like the place. Just didn't like it. We ended up leaving it and then we got returned to the place at about 5 in the morning or something like that.
[A 64:43]: And what happened when you were returned?
[B 64:45]: No, I just totally go to my bed and then they get me to get up 2 hours later for school.
[A 64:50]: Right, okay.
[B 64:51]: I remember that, it was just one of the things that you think about it now, you say that was quite funny, that.
[A 64:59]: I shouldn't laugh, but I think it's the thought of 5 kids in their pyjamas getting on a train, nobody asking any questions.
[B 65:08]: Nah, they just let us on the train, that's it.
[A 65:10]: I think that's the part that got me a little bit because I think the first thing I'd do is, why are you in your dramas?
[B 65:17]: Well, that main ticket wasn't written to Morris. The train got wrecked, the cart they were in, and they got off at St James's next to Ferguson and walked all the way to Mantis' house, and then Mantis grasped at us and pulled the poles, and we got picked up. There's got to be enough police support because they picked up my pyjamas, no? There's got to be there somewhere.
[A 65:43]: Yeah, there should be. What age did you leave the care system?
[B 65:49]: 16 and a half, 17, roughly.
[A 65:54]: Okay, and what were your circumstances after? So where did you go once you were released from care?
[B 66:00]: I went to my gran's for 2 months and then I didn't like that and I got my own house. So I've stayed myself since I was— before I was 17. I've maintained since then. No support after I left. There was no support? No, I think you should have been supported when you left here.
[A 66:20]: I would have to agree, especially when you're—
[B 66:23]: I was about 16 or so. Yeah. And you think there'd be support there for you. Nah, there wasn't any support, just basically when you're that age, get to fuck and just that's you. No, there's a lot of support now in your wee care.
[A 66:38]: Yeah, so I'm now going to move on to the next section, which is all about the impact on your whole experience. So it is going to be, you know, how the combined experience has affected you. So how did the experience affect you at the time in a way of such as your safety, your trust, your confidence, your sleep, behaviour, education, relationships, or your ability to speak up?
[B 67:04]: That's kind of, that's them all. It sticks really in your brain. It's kind of mentally, you know, it's always in your brain. You just sit and think about it. That's why I drink as much, because you just can't even no think about it when you were young. Yeah, it's kind of just one of the things you wish you could forget, but you can't.
[A 67:34]: Yeah, I've got that.
[B 67:36]: It's mainly mentally now, because you're older, it just sticks with you constantly.
[A 67:42]: Yeah, so that is actually the next question. So how has it affected your mental health? Things such as anxiety, depression, trauma symptoms, panic, flashbacks, nightmares, self-harm, or suicidal thoughts?
[B 67:55]: Yes, flashbacks and nightmares and things like. Yes, that's kind of— that's funny, the main things that people don't understand about it. That's kind of— you do get flashbacks, you get memories, you get mental health problems, things like. It sticks to you constantly.
[A 68:13]: Have you got any mental health problems, Patrick? No, none. Non-diagnosed? Just alcohol. Just alcohol, okay.
[B 68:21]: Like, came back, that's a pinkle.
[A 68:25]: And would you classify yourself as alcohol dependent or an alcoholic? Alcohol dependent. Alcohol dependent, okay. I get medication off the doctor for it. Okay, no problem.
[B 68:37]: For my stomach, because I've damaged my stomach leaning into the drink over the years.
[A 68:42]: Was there ever any substance abuse? No, I've never took drugs.
[B 68:48]: Okay, never even thought of it. I don't even think I've ever smoked a joint, to be honest with you.
[A 68:55]: Fair enough, that's the best way, isn't it?
[B 68:58]: I know, that's kind of— yeah, when I stayed in Birkdale Park, it was kind of a bad area back in the '90s for drugs and hanging about, but I never even took a necky, mind.
[A 69:13]: Um, what about any self-harm or suicidal thoughts?
[B 69:18]: I've had suicidal thoughts, aye, but I've never self-harmed, no. Okay.
[A 69:26]: Okay. Do you take any medication for any kind of sleep problems? I've got—
[B 69:33]: I take sleeping tablets, but that's far. Causing my sciatica in my back and my leg. I get sleepless nights a lot. Okay.
[A 69:42]: How has your experience in care affected any relationships?
[B 69:48]: I don't really have relationships, no. I've not got much friends either because I don't really trust much. I'm kind of a loner, and that's kind of— that affected me being in homes because you don't know who to trust.
[A 70:02]: Yeah.
[B 70:04]: I think I've got one close pal and that's about it. And at my age, at 44, you think you're for funnels.
[A 70:11]: Yeah. What about intimacy? Has it ever affected— has your experience ever affected your ability to be intimate with someone?
[B 70:18]: Not kind of. I've not really been intimate with many people, to be honest with you, kind of. Okay. I've had a couple of relationships, but I don't really tell them that much, you know what I mean? I think that you keep it all to yourself. It does affect you because some of the women you go out with you don't really tell us nothing, you don't say nothing. So sometimes you're better off just keeping things to yourself. Yeah. You don't tell anybody about your physical abuse and all that, I've never really done it, no.
[A 70:48]: Yeah. What about your— obviously you said that you can't really trust people. Would you say that trust is one of the biggest things it has affected? Yes. Yeah. And what about any isolation? Do you ever find yourself isolating yourself?
[B 71:03]: Yes, I kind of— I don't really do much. I'm kind of a hussy person. I'm kind of— I'm not a socializer. Okay. I'd rather sit in the house with 10 cans and don't speak to people. And that's part of the reason.
[A 71:21]: Yeah. And what about your confidence?
[B 71:25]: Confidence is low at times. It's not great, my confidence, but as you know, your confidence, sometimes it's good, sometimes it's bad.
[A 71:34]: Yeah, it can always flip, can't it? It's up and down. Aye. Yeah, okay. Is there anything else you'd like to say about the effect it's had on relationships, any friendships, anything like that?
[B 71:47]: It's just isolation, basically. Cause it is. It's just a joke. Actually, I know it's a bad thing to say, I think care homes should be shut. Well, back in the day. I don't know what they're like now, right enough, but I've heard a lot of good things about care homes these days.
[A 72:05]: Well, you kind of question why now. Right. How has your overall experience affected your education, your work, your opportunities, finances, housing, or day-to-day stability?
[B 72:20]: It's kinda affected them all because I kinda don't work and things like that.
[A 72:24]: You don't work?
[B 72:25]: I'm on disability, aye. Okay. It affects your confidence actually. It's kinda sticks in your head and I've tried working a couple of times and then things just come into your head and you end up going, "Ah, I can't do bother with this, I just wind me head." Sometimes you depress yourself there thinking about it. Yeah. And then there are times you're all right, if you know what I mean. It's kind of—
[A 72:49]: No, I understand.
[B 72:51]: I'd love company, to be honest with you. I've had a couple of relationships and sometimes the woman go out and you don't look happy, and then at times you look happy. It's just— I think it's— I don't know what it is. It's just 50/50.
[A 73:02]: I think it just comes and goes. Yeah, yeah.
[B 73:04]: It's always there.
[A 73:05]: It's not going away, I don't think. Mr Patrick, is there anything that triggers you? Any places, smells, authority figures, institutions, or situations that you would avoid because it triggers you?
[B 73:18]: Well, I don't really get much, so I think I don't really know that answer to that. I can't really answer that one.
[A 73:22]: Yeah, no, that's okay. You don't have to.
[B 73:25]: I don't like being in private places like councils and institutions and things like that. I don't like that. I don't even like going to my doctor's because there's a lot of people about. These are my doctor's phones, mate, because I think I told them I don't like coming to surgeries.
[A 73:44]: So would you say that you avoid contact?
[B 73:47]: I avoid contact with people, yes. I think that's in my heart, mate.
[A 73:54]: And do you avoid contact with people because of what you went through or because of the aftermath?
[B 73:59]: Could have went away through and after myself. Yeah, I think that even my pal says to me, you need to start getting out now. And you don't, you don't tell people anything that happens to you. So yeah, I'm quite happy you've been on. That's all you do.
[A 74:14]: Okay, what impact has this experience had on your life overall?
[B 74:21]: I've not got a life basically. To be honest with you, I've not really got a life. My life is basically a loner, been in the house myself and kind of keep myself to myself.
[A 74:34]: Yeah.
[B 74:35]: Everybody else has got a life, they go out and socialise, things like that, but you don't want me. I don't know what it is, I don't know. I was kind of hoping it would go away, but no, it's not.
[A 74:46]: What if, so how do you, what do you think would have been different about your life had you not have been in care?
[B 74:54]: I don't know, I think maybe if I was in care, I would have had a career or had a family or had a normal life, but no, I've not got any of that. I might not, through the care settings I'm on. Yeah. I've not got a family, I've not got a career, I've not got anything like that. I think if I was in care, this You sit and think to yourself, I might have had a life. No, these days, no, you've not got a life. Yeah.
[A 75:27]: Have you ever received any counselling, therapy, mental health, addiction, GP, hospital, or professional support? No. Okay.
[B 75:37]: As I said, you don't tell people, you keep it to yourself. It's another thing that a lot of people don't get out of the kingdom. Sorry, you talk to your lawyer, I think. Yeah, they've got to keep themselves private and confidential.
[A 75:50]: Yeah, there's nothing— there's no judgement about it. People, you tell who you want to tell, and if you don't want to tell anyone, you don't need to. Nobody's— there's no force in you to tell anyone, do you know what I mean? You don't need to. I know it's your business.
[B 76:04]: I don't tell anybody anything, and that's why I'd love to have been able to speak to people now, but now you can Well, I appreciate your bravery speaking to me about it.
[A 76:16]: It helps and it means a lot that you've trusted me with it. Have you ever been diagnosed with any relevant health conditions or taken any medication? I take medication just now. Yeah, what medication is that? Amitriptyline. And is that your sleeping tablets?
[B 76:39]: No, that's sleeping tablets to help your mouth.
[A 76:42]: Okay. Any other medications, or is it just the amitriptyline and the sleeping tablets?
[B 76:47]: Quite a few. Some of Aston. Okay. And then there's Cocodamol.
[A 76:59]: Yeah. I used to take that.
[B 77:07]: And my Loxican.
[A 77:14]: Okay, I'll just leave them in there for now. I'm sure we'll have on your GP records all of your medicines. Yeah. Are you receiving support now? No. No. Okay. Is there any sibling, relative, friend, partner, or professional who you would like to provide a supporting statement for your claim?
[B 77:40]: No, I don't. I've not told anybody. I've not said to anybody about it.
[A 77:44]: Yeah, okay.
[B 77:45]: I spoke to the advice, they kinda said if you've not spoke to anybody, first thing I'll ask is kinda especially your boss.
[A 77:54]: Yeah, so I'm going to ask you the last couple of questions now, so we are close to the end. So why are you applying to the Scottish Redress Scheme, and what would you like to come from telling your storey to the Scottish Government about what you went through?
[B 78:08]: I'd like them to deal with what happened back in the past and actually accept responsibility for no doing enough to help young people in care. Never really done nothing to help people in care homes back in the day. I think there should have been something there, but they didn't do that here at the care homes in Baroda, did they?
[A 78:34]: Yeah. And what would you like to come from, like, telling your storey? Like, where— what do you want people to know from telling your storey?
[B 78:43]: I want them to know what happened back in the day, and I don't want people just to ignore what happened back in the day, because a lot of people just ignore it. Go, 'It happened back in the day, but it's the past.' It's not the past. It's not the past for people that suffered it.
[A 78:55]: Yeah, absolutely.
[B 78:56]: It's actually— it's in the future. It's still in their heads, and it's still in— I know a few people in homes that have been homes that committed suicide through all this and all that. Yeah, that's actually— I don't understand why people say, 'Oh, that was years ago, just ignore it,' and all that. It's just— it's not something you can ignore.
[A 79:12]: Yeah.
[B 79:15]: It's there on some people's memories, that's what it is. Yeah.
[A 79:26]: And what would acknowledgement mean to you? So what would the Scottish government acknowledging what you went through mean to you?
[B 79:32]: It'd mean a lot if you get an apology off them and admitted that the care homes back in the day, when they should have been, it shouldn't have been happening. There should have been rules, there should have been people checking up in care homes they should have been hanged down the tear holes back in the day. I'm glad it should have happened back in the day.
[A 79:49]: Yeah, see, they should have been monitored more closely.
[B 79:53]: I just want the Scottish government to take responsibility, but I think when I'm bringing out the red vest map, they're taking some kind of responsibility, but they're not taking it all. They're just saying, we'll give you compensation, that's it. Yeah, and it's and we'll get an apology. I don't think that's enough. I actually think they should have done something back then. It's just politicians and governments, they just— they don't care about the public. They never have.
[A 80:25]: Yeah. Is there anything else that you would like Redress Scotland to understand about what happened or the harm that you lived with?
[B 80:43]: I'd like them to understand what happened, completely. I hope it doesn't happen to other people. It's running behind me, it's mentally invasive, it just stays with you, it just doesn't go away. I think that's why they brought Redress up, because the Scottish government knew it was wrong and they brought that up. I brought that to you people for conversation.
[A 81:02]: I don't think conversation's enough. No, it's nowhere near justice.
[B 81:08]: I don't think you've got to obey the conversation. I mean, that's just— it might make your life a wee bit happier and make you better and that, but it's not going to bring back your youth and your young and maybe your future and that.
[A 81:20]: Your future's basically fucked, if you know what I mean. Yeah, I don't think they understand that.
[B 81:27]: I think they're just saying we'll give you compensation, that's it. We'll give you an apology, that's you. That's it, belty, that's you. I don't think that's enough, man. No, I think it should have been dealt with years ago. I think it was 2000, was it 2017? Yeah, they did this scheme, that should have been years before that. Absolutely. And dealt with before that.
[A 81:54]: Is there anything important that we haven't covered today? No, I think we've covered quite a lot. Yeah, is there any—
[B 82:01]: I've spoken for much of years.
[A 82:04]: Well, do you know what, I'm glad that you were able to do so with me. It's just, it's me, I just make people feel really comfortable. Is there any wording that you would like to have handled carefully? No. No, okay. How are you feeling?
[B 82:18]: I could see a lot of phone numbers, but I just couldn't.
[A 82:21]: You should not. Tell them you've changed your mind.
[B 82:25]: I'm not really a hater. I don't like swearing much. I'm not a big swearer.
[A 82:30]: No, only when necessary, eh? I know, Celtic's playing tonight. You've just signed that Alex Oxlade-Chamberlain, haven't you?
[B 82:42]: He's been there for the last year. He's been there over a year now.
[A 82:45]: I thought it was only a couple of months. That's how far behind I am.
[B 82:49]: He signed last— when did he sign? I don't know, just now? August? Oh, was it? Oh God. He signed in January. Ah. A year's deal. A year's deal. They just give him a new year's contract.
[A 83:04]: Was it? Yeah, you won the last cup, didn't you?
[B 83:08]: I won the last one, won the weekend off.
[A 83:10]: You're doing pretty well for the start of this season. Not so much. That's a good point. No, I like the football. I try and keep up with a bit of it.
[B 83:23]: My favourite player years ago when I was young was Alan Shearer. I liked him. I'm from Newcastle. I loved Shearer. Shearer was brilliant. He played with Chris Sutton at Blackburn. He was— Yeah, he did.
[A 83:36]: Chris Sutton played for Celtic, sure. Yeah, Shearer was good. I liked them, Shola Myobi. He was good. He was good, yeah.
[B 83:46]: One of the best players with Newcastle I've seen ever was Faustino Asprilla. Yes, yeah. Him and Genoa were brilliant. Yeah, yeah.
[A 83:56]: I mean, I think they were— we have had some good teams, but this, this, I think this season is going to be a struggle. I know, that's why I'm a bit gutted. I'm not clutching on straws to this season, I'll tell you that.
[B 84:11]: Sold Tonali, sold Guevara, sold Isaac last year, sold Gobert to Barcelona. I know, sold about 300+ million pounds worth of players.
[A 84:21]: Yeah, and haven't even bought anyone proper yet. I know. I've bought someone actually, bought someone from Benfica.
[B 84:28]: Ah, a right-back. Yeah. The guys that own Newcastle are richer than Man City.
[A 84:34]: Can't spend it though, can we? I know. It's all this financial fair play, but it's not fair, is it?
[B 84:40]: Well, if we just sell a few of our players, I think we'd be able to spend that.
[A 84:44]: Oh, you'd like to think so, wouldn't you? But apparently not. So we'll see how this season goes. It might be that I ring you in a few months to tell you Redress's decision and we're relegated already. Oh, God. Patrick, how are you feeling after discussing all of this?
[B 85:00]: Aye, aye, I think it'll go.
[A 85:04]: Yeah, and do you feel safe to be ending the call with me? Yes, aye, it's better. Couldn't wait to speak to you. I'm glad. Is there someone you can contact for support if you need any support?
[B 85:18]: I've got a good pal, he's back in Mother Russia, he comes in quite a lot.
[A 85:22]: Oh, that's good, I'm glad. So I'm now going to quickly explain the next steps to you just so that you have a rough idea. So after this call, I'm going to go away and I'm going to neaten up because I've taken it down as notes. I'm going to write it into a full statement. Once that's done, it'll be emailed over to you, so you'll get your statement and you'll get a payment authority letter, and it's just so you can read through it, make sure you're happy with it. You'll sign the statement and the payment authority letter, and that'll get sent back to us. We'll then send it off to Redress, and you'll have to do an identification verification So it's literally a 20-second WhatsApp video call where our head solicitor and my manager joins the call with you, and you'll hold your ID up to your face and they'll say yep, and then it's done. Okay, it's really, really quick, it's in like 20 seconds and then it's done. Okay, we don't really hang about with it. No problem. Are you happy with how the next steps have been explained? Yes. Perfect. Well, that is your witness statement complete, Patrick. So I will, like I said, go away, write this up, and I will contact you when it is ready for you to read through and sign, okay?
[B 86:35]: That's brilliant, thanks, you're welcome.
[A 86:36]: Alright, thank you very much for your time and thank you for trusting me to open up to me, okay? No problem, enjoy your day. You enjoy the rest of your day too, Patrick. I'll speak to you soon. Thank you, bye-bye. Bye., `sentiment_data` = [{"sentiment":"NEUTRAL","speaker":"A","text":"Hi there, can I speak to Patrick Bishop?","start":2858,"end":4709,"confidence":0.91480229999999995715853629008051939308643341064453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Hi Patrick, it's Leah calling from MMA Legal to do your witness statement.","start":6220,"end":9734,"confidence":0.92980490000000004524594032773165963590145111083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Is now still a good time for you?","start":9782,"end":11233,"confidence":0.62066776000000001278777972402167506515979766845703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, it was.","start":11900,"end":12303,"confidence":0.59965855000000001240323399542830884456634521484375},{"sentiment":"POSITIVE","speaker":"A","text":"Perfect.","start":12804,"end":13401,"confidence":0.76724212999999996664968193726963363587856292724609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Before I start, I do just have to let you know that call is recorded for training and monitoring purposes, and for data protection, could you confirm your date of birth and your postcode for me please?","start":13482,"end":24537,"confidence":0.906094430000000006231175575521774590015411376953125},{"sentiment":"NEUTRAL","speaker":"B","text":"10th of August 1993, postcode PSD1NH.","start":25053,"end":27245,"confidence":0.7947677399999999447999243784579448401927947998046875},{"sentiment":"POSITIVE","speaker":"A","text":"Amazing, thank you very much.","start":28493,"end":29728,"confidence":0.9858447299999999469122258233255706727504730224609375},{"sentiment":"NEUTRAL","speaker":"A","text":"So just before I get into the actual witness statement itself, I'm just going to ask you a couple of questions just so I know that we can still continue.","start":32240,"end":40045,"confidence":0.89082570000000005361329158404259942471981048583984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Let me just get them up.","start":42200,"end":43103,"confidence":0.70079700000000000326139115713885985314846038818359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Have you previously made any civil claim, criminal injuries claim, redress application, complaint, police report, inquiry statement, or claim to another scheme about any abuse received in care?","start":44071,"end":54895,"confidence":0.61453663999999996736534058072720654308795928955078125},{"sentiment":"NEUTRAL","speaker":"B","text":"No.","start":55727,"end":55840,"confidence":0.49361873000000000555331780560663901269435882568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":56470,"end":56632,"confidence":0.49361873000000000555331780560663901269435882568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Have you ever received any payment, apology, settlement, or decision?","start":57683,"end":61451,"confidence":0.74641234000000000747832018532790243625640869140625},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":62615,"end":62841,"confidence":0.49361873000000000555331780560663901269435882568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":63230,"end":63311,"confidence":0.49361873000000000555331780560663901269435882568359375},{"sentiment":"POSITIVE","speaker":"A","text":"Okay, no worries at all.","start":63506,"end":66575,"confidence":0.75709660000000000845687964101671241223812103271484375},{"sentiment":"NEUTRAL","speaker":"A","text":"And are you comfortable and happy to continue today?","start":69910,"end":74572,"confidence":0.50130010000000002623465888973441906273365020751953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, that's all.","start":74863,"end":76012,"confidence":0.49282579999999998054960315130301751196384429931640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":76304,"end":76352,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you need anyone with you or any other adjustments?","start":78077,"end":80324,"confidence":0.88024760000000001891606871140538714826107025146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"No, actually, no.","start":81710,"end":82357,"confidence":0.584020100000000041973180486820638179779052734375},{"sentiment":"POSITIVE","speaker":"B","text":"I just like doing things myself.","start":82405,"end":84250,"confidence":0.50011444000000004894701532975886948406696319580078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, fair enough.","start":84639,"end":85464,"confidence":0.5937356400000000089534069047658704221248626708984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you understand that the purpose of the statement is to be sent to redress and agree that it can be used for your redress application and any supporting evidence?","start":86208,"end":94399,"confidence":0.89435947000000004525332997218356467783451080322265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, I know that.","start":95140,"end":95752,"confidence":0.59243553999999998271874801503145135939121246337890625},{"sentiment":"POSITIVE","speaker":"A","text":"Perfect.","start":96348,"end":97089,"confidence":0.76724212999999996664968193726963363587856292724609375},{"sentiment":"NEUTRAL","speaker":"A","text":"I've created a bit of a chronology of care, so a bit of a timeline of your care settings.","start":98522,"end":104707,"confidence":0.90015160000000005169340511201880872249603271484375},{"sentiment":"NEUTRAL","speaker":"A","text":"I would like to go through that with you first just to ensure that I'm not missing any, okay?","start":105689,"end":109539,"confidence":0.85158604000000004408121867527370341122150421142578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, so in 1992 I have Griff Children's Home.","start":110213,"end":116480,"confidence":0.84476936000000002469079163347487337887287139892578125},{"sentiment":"POSITIVE","speaker":"B","text":"Great, that's good.","start":117267,"end":118023,"confidence":0.98035126999999999686252749597770161926746368408203125},{"sentiment":"NEGATIVE","speaker":"A","text":"Greif, sorry, that's my, that's my bad.","start":118231,"end":120563,"confidence":0.7188573000000000323694848702871240675449371337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"I've got Greif Children's Home.","start":121068,"end":122485,"confidence":0.85765089999999999381685711341560818254947662353515625},{"sentiment":"NEGATIVE","speaker":"A","text":"I'm not very good at the pronunciation part.","start":122550,"end":124308,"confidence":0.87507279999999998398862999238190241158008575439453125},{"sentiment":"NEUTRAL","speaker":"A","text":"And then in 1994 I've got a Beach Avenue.","start":125519,"end":129271,"confidence":0.84558599999999994878407960641197860240936279296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Beach Avenue was before Greif.","start":131461,"end":133204,"confidence":0.8432743499999999503558001379133202135562896728515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Before Greif, yes.","start":134002,"end":135484,"confidence":0.79641309999999998492370423264219425618648529052734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, um, you just bear with me.","start":136993,"end":141779,"confidence":0.85652684999999995074659864258137531578540802001953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, so from the care records that we've received, it only states that Greif was the first one.","start":163805,"end":170934,"confidence":0.8665534999999999765663005746318958699703216552734375},{"sentiment":"NEUTRAL","speaker":"A","text":"So are you saying that there was Beech before Greif?","start":171191,"end":173920,"confidence":0.8491815000000000335234062731615267693996429443359375},{"sentiment":"NEUTRAL","speaker":"B","text":"No, I just can't remember, but I'm sure Beech Avenue was before Greif.","start":174803,"end":178930,"confidence":0.69901519999999994769979139164206571877002716064453125},{"sentiment":"NEUTRAL","speaker":"B","text":"But my granny died when she died, 1991, '92, so it might be right then.","start":179074,"end":185706,"confidence":0.52732140000000005120028845340129919350147247314453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay, that's what I meant to hear.","start":188366,"end":189488,"confidence":0.729018500000000013727685654885135591030120849609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, I mean, the, the records that we have do show\u2014 so it was Grieve Children's Home in 1992.","start":192474,"end":199775,"confidence":0.87698449999999994464161545693059451878070831298828125},{"sentiment":"POSITIVE","speaker":"B","text":"Yes.","start":200530,"end":200771,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"And then returned back to your mother.","start":201157,"end":204226,"confidence":0.78611880000000000645599129711627028882503509521484375},{"sentiment":"POSITIVE","speaker":"B","text":"Yes.","start":205191,"end":205416,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"And then back into care in April 1994, and that was into Beech Avenue.","start":205834,"end":211154,"confidence":0.8474977999999999678237827538396231830120086669921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Right.","start":212107,"end":212317,"confidence":0.56647499999999995079491554861306212842464447021484375},{"sentiment":"POSITIVE","speaker":"B","text":"Yes, that might be right.","start":212511,"end":213512,"confidence":0.714627899999999982583176461048424243927001953125},{"sentiment":"POSITIVE","speaker":"B","text":"Yes.","start":213577,"end":213883,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"POSITIVE","speaker":"A","text":"Okay, no problem.","start":214976,"end":215970,"confidence":0.58404654000000000291237256533349864184856414794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"And I've then got, after Beach Avenue, I've got Newfield Resource Centre.","start":216579,"end":221324,"confidence":0.90322643999999996378136302155326120555400848388671875},{"sentiment":"POSITIVE","speaker":"B","text":"Yes, that's right.","start":221966,"end":222863,"confidence":0.65494733999999998896868191877729259431362152099609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, in the Campsie unit.","start":222928,"end":225092,"confidence":0.786890749999999972175146467634476721286773681640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, that's Campsie.","start":225957,"end":227913,"confidence":0.6004606999999999583650378554011695086956024169921875},{"sentiment":"NEUTRAL","speaker":"B","text":"And so if I was in\u2014 that's in Johnstone.","start":227977,"end":230959,"confidence":0.91023370000000003443574314587749540805816650390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, I've then got Balrossie.","start":231087,"end":233556,"confidence":0.7456118000000000467508698420715518295764923095703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, that's Balrossie Boys' Home, but end up\u2014 they call it Rossie Home now because it's shut.","start":234373,"end":240449,"confidence":0.75941789999999997906598991903592832386493682861328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, I've then got Kibble.","start":241187,"end":243098,"confidence":0.715404570000000017415686670574359595775604248046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, that's it.","start":243692,"end":244382,"confidence":0.484861700000000006571809763045166619122028350830078125},{"sentiment":"POSITIVE","speaker":"B","text":"I've been great.","start":244511,"end":245041,"confidence":0.93094040000000000123492327475105412304401397705078125},{"sentiment":"NEGATIVE","speaker":"B","text":"I've just messed up.","start":245121,"end":246422,"confidence":0.94004509999999996683328618019004352390766143798828125},{"sentiment":"POSITIVE","speaker":"A","text":"No, that's okay, don't worry.","start":246807,"end":248059,"confidence":0.720192799999999966331643008743412792682647705078125},{"sentiment":"NEUTRAL","speaker":"A","text":"I just wanted to clarify before we continued.","start":248107,"end":249922,"confidence":0.82542305999999998622485009036608971655368804931640625},{"sentiment":"NEGATIVE","speaker":"A","text":"I would hate for us to get halfway down and then, uh, missing something.","start":250436,"end":254064,"confidence":0.9306495999999999657603666491922922432422637939453125},{"sentiment":"NEUTRAL","speaker":"B","text":"I think quite a few, so like 5 or something.","start":254851,"end":256954,"confidence":0.84730749999999999122479721336276270449161529541015625},{"sentiment":"NEUTRAL","speaker":"A","text":"It looks like 1, 2\u2014 yeah, it looks like 5.","start":258142,"end":261611,"confidence":0.6967143399999999875404910198994912207126617431640625},{"sentiment":"NEUTRAL","speaker":"A","text":"And then after Kibble, you were released, uh, to relatives or friends?","start":262381,"end":268300,"confidence":0.92010515999999997749370095334597863256931304931640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, I stayed with my gran for a couple of months and then I got my own house.","start":269214,"end":271855,"confidence":0.5952855299999999516558091272599995136260986328125},{"sentiment":"POSITIVE","speaker":"A","text":"Okay, perfect.","start":272637,"end":273601,"confidence":0.84976715000000002664393150553223676979541778564453125},{"sentiment":"POSITIVE","speaker":"A","text":"Well, if that's all correct, then let's crack on.","start":273682,"end":276237,"confidence":0.58148973999999997719356770176091231405735015869140625},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":276976,"end":277330,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"I know you'll have to excuse any of my pronunciations.","start":278985,"end":281059,"confidence":0.5793196000000000456253701486275531351566314697265625},{"sentiment":"NEGATIVE","speaker":"A","text":"I'm not the best at this.","start":281740,"end":282676,"confidence":0.784203470000000013584440239355899393558502197265625},{"sentiment":"NEGATIVE","speaker":"B","text":"Some things I can't pronounce.","start":283095,"end":285952,"confidence":0.86837489999999994960688809442217461764812469482421875},{"sentiment":"NEUTRAL","speaker":"A","text":"It's that most of it is like the towns and the city names.","start":287405,"end":291204,"confidence":0.79091009999999994928288060691556893289089202880859375},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm like One of them's in Culmacolm, one of them's in Johnstone, one of them's in Bridgerweir, one of them's in Paisley, and one of them's in Hunterhall, that's in Paisley.","start":291327,"end":301502,"confidence":0.89472790000000002041957714027375914156436920166015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, well, I spent the first couple of months doing this job calling Renfrewshire, Roofrenshire.","start":302100,"end":309585,"confidence":0.62984790000000001608526645213714800775051116943359375},{"sentiment":"NEUTRAL","speaker":"A","text":"I think there was a few times I said North Ayrshire was North Asia, so, you know, we've got there now though.","start":310811,"end":319359,"confidence":0.84452545999999995007812003677827306091785430908203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, so I just want to let you know that you are in complete control of this meeting.","start":321641,"end":326141,"confidence":0.76677114000000001770018798197270371019840240478515625},{"sentiment":"NEUTRAL","speaker":"A","text":"You can take a break, skip a question, or ask me to reword anything.","start":327303,"end":330658,"confidence":0.7536434499999999925279325907467864453792572021484375},{"sentiment":"NEGATIVE","speaker":"A","text":"Please note that some questions can be upsetting because they do concern your care in time and its impact, okay?","start":332790,"end":338480,"confidence":0.69105344999999995803108276959392242133617401123046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, I know.","start":339046,"end":339596,"confidence":0.52079269999999999729567434769705869257450103759765625},{"sentiment":"NEUTRAL","speaker":"A","text":"So where did you grow up and who did you live with before you went into care?","start":340162,"end":344185,"confidence":0.83842499999999997584154698415659368038177490234375},{"sentiment":"NEUTRAL","speaker":"B","text":"I lived with my mum before I moved here.","start":345227,"end":348172,"confidence":0.844722500000000042774672692758031189441680908203125},{"sentiment":"NEGATIVE","speaker":"B","text":"I lived with my gran, and eventually she died.","start":348949,"end":352056,"confidence":0.78087074000000000761900764700840227305889129638671875},{"sentiment":"NEUTRAL","speaker":"B","text":"I was always with my mum on and off, and then I was with my gran on and off.","start":352980,"end":356307,"confidence":0.78379666999999997312187360876123420894145965576171875},{"sentiment":"NEUTRAL","speaker":"B","text":"I was kind of, I wasn't really in an actual setting, if you know what I mean.","start":356467,"end":362227,"confidence":0.71828466999999995845627154267276637256145477294921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, just a house or a flat?","start":362405,"end":363883,"confidence":0.819380039999999976174649418680928647518157958984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, they were flats, aye.","start":364289,"end":366563,"confidence":0.67136275999999994734679376051644794642925262451171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Flats, yeah.","start":366709,"end":367456,"confidence":0.7707382000000000399353439206606708467006683349609375},{"sentiment":"POSITIVE","speaker":"B","text":"Yes.","start":368008,"end":368073,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"And did you have your own bedroom?","start":368755,"end":369778,"confidence":0.84672665999999996433444948706892319023609161376953125},{"sentiment":"NEUTRAL","speaker":"B","text":"No.","start":371147,"end":371404,"confidence":0.49361873000000000555331780560663901269435882568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Shared?","start":372190,"end":372575,"confidence":0.835263850000000029893953978898935019969940185546875},{"sentiment":"POSITIVE","speaker":"B","text":"Yes.","start":373490,"end":373827,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":374389,"end":374694,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"What was the food like at home?","start":375737,"end":377053,"confidence":0.90233309999999999906350467426818795502185821533203125},{"sentiment":"NEUTRAL","speaker":"A","text":"You know, just, was it nice home-cooked meals?","start":377166,"end":379397,"confidence":0.69517240000000002364544116062461398541927337646484375},{"sentiment":"NEUTRAL","speaker":"B","text":"No, it's kinda just my mom and that.","start":379975,"end":382270,"confidence":0.80479449999999996823163428416592068970203399658203125},{"sentiment":"NEGATIVE","speaker":"B","text":"My mom was an alcoholic, all that, so never had anything like that.","start":382783,"end":386106,"confidence":0.768509200000000003427658157306723296642303466796875},{"sentiment":"NEGATIVE","speaker":"B","text":"So there was like sex, so no, there's nothing to eat.","start":386170,"end":389942,"confidence":0.49953937999999997732203382838633842766284942626953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":390487,"end":390824,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"And you've got\u2014 did you say this, there were 6 of you, so there was 5 siblings?","start":392012,"end":394805,"confidence":0.82257389999999996899049392595770768821239471435546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, 5.","start":395639,"end":396137,"confidence":0.5145720000000000293738366963225416839122772216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"And can I ask how many brothers and how many sisters?","start":396687,"end":398928,"confidence":0.844701900000000005519495971384458243846893310546875},{"sentiment":"NEUTRAL","speaker":"B","text":"There's 3 brothers, 3 sisters, and me, so 7.","start":400243,"end":404499,"confidence":0.864718560000000024956534616649150848388671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, and there was 7 of you all together?","start":406554,"end":409451,"confidence":0.8515445600000000059282001529936678707599639892578125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, and we stayed in the apartment.","start":410152,"end":411706,"confidence":0.7205578999999999734171751697431318461894989013671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, and who did you share the bedroom with?","start":413130,"end":415148,"confidence":0.8781904000000000376502384824561886489391326904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Me and my brothers and I.","start":416327,"end":417748,"confidence":0.76125830000000005437499339677742682397365570068359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, are you the youngest or the middle?","start":419444,"end":421656,"confidence":0.87720626999999995465628899182775057852268218994140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Middle.","start":423149,"end":423424,"confidence":0.6206991699999999667625161237083375453948974609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Middle.","start":424720,"end":427359,"confidence":0.6206991699999999667625161237083375453948974609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, what about school?","start":429610,"end":432024,"confidence":0.754913100000000003575451046344824135303497314453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you still go to school before you went into care?","start":432299,"end":434569,"confidence":0.80905455000000003895621603078325279057025909423828125},{"sentiment":"NEUTRAL","speaker":"B","text":"I was in primary school, I was in St. Fergus, but I was hardly there.","start":435932,"end":440849,"confidence":0.7702837000000000156063606482348404824733734130859375},{"sentiment":"NEGATIVE","speaker":"B","text":"Didn't go well, no.","start":441058,"end":441958,"confidence":0.88490809999999997526032302630483172833919525146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"So it was basically your mum's fate on that one, just basically.","start":442038,"end":445674,"confidence":0.696891200000000043957015805062837898731231689453125},{"sentiment":"NEGATIVE","speaker":"B","text":"My mum was an alcoholic, mum was always in and out of jail.","start":445824,"end":448183,"confidence":0.86256779999999999564153085884754545986652374267578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, that was that your father.","start":449178,"end":450592,"confidence":0.74462930000000004948645937474793754518032073974609375},{"sentiment":"NEUTRAL","speaker":"A","text":"All right, if I do go silent at any moment, it is just so I can type up these notes, okay?","start":453757,"end":460097,"confidence":0.85771315999999997448099975372315384447574615478515625},{"sentiment":"POSITIVE","speaker":"B","text":"That's fine.","start":460566,"end":460955,"confidence":0.6264667999999999903337766227195970714092254638671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Uh, no problem.","start":461537,"end":462864,"confidence":0.69890916000000002927805553554208017885684967041015625},{"sentiment":"NEUTRAL","speaker":"B","text":"I didn't get high school, didn't I?","start":463964,"end":466262,"confidence":0.50208116000000002632219775478006340563297271728515625},{"sentiment":"NEUTRAL","speaker":"A","text":"You didn't go into high school?","start":466958,"end":467899,"confidence":0.72325724000000002344989979974343441426753997802734375},{"sentiment":"NEUTRAL","speaker":"B","text":"No, I didn't get high school.","start":468602,"end":469829,"confidence":0.51206490000000004503277750700362958014011383056640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":470336,"end":470581,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, how did you come to enter into the care system?","start":474972,"end":477834,"confidence":0.7580810000000000048459014578838832676410675048828125},{"sentiment":"NEGATIVE","speaker":"B","text":"My gran died when I was\u2014 she died when I was 10, and my mum was\u2014 she was an alcoholic.","start":479697,"end":487175,"confidence":0.8558668499999999568217390333302319049835205078125},{"sentiment":"NEGATIVE","speaker":"B","text":"And I think my mum ended up putting us into care because my gran died, but ended up\u2014 I was kind of\u2014 I wasn't good at school, so I was going to a boys' home anyway, but me and my brother were in a care with her, so Right, okay.","start":488296,"end":503070,"confidence":0.54914519999999999999573674358543939888477325439453125},{"sentiment":"NEUTRAL","speaker":"A","text":"So it was your mum who made the decision.","start":503070,"end":504420,"confidence":0.737463500000000049539039537194184958934783935546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Were you ever told why you were put into care?","start":504470,"end":506610,"confidence":0.645528300000000054836846175021491944789886474609375},{"sentiment":"NEUTRAL","speaker":"B","text":"My mum always came down.","start":507690,"end":508790,"confidence":0.5096711000000000435505853602080605924129486083984375},{"sentiment":"NEGATIVE","speaker":"B","text":"She was an alcoholic, so basically put into care because of that, because she never did any visiting much.","start":508790,"end":513330,"confidence":0.84194559999999996069419694322277791798114776611328125},{"sentiment":"NEGATIVE","speaker":"B","text":"I always stayed with my aunt and gran, and she was always throwing us out and things like that.","start":513330,"end":517010,"confidence":0.51569370000000003262385916968923993408679962158203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Right, so you weren't told, but you kind of knew?","start":517010,"end":519230,"confidence":0.705374799999999968491692925454117357730865478515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, aye.","start":520010,"end":521050,"confidence":0.5301291999999999671189243599656037986278533935546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":521050,"end":521490,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"We were told the day we walked in that we were going into care.","start":521490,"end":524330,"confidence":0.52884450000000005065459163233754225075244903564453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":524750,"end":526510,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"So I know you've got 6 siblings, obviously, besides yourself, so you've got 3 brothers and 3 sisters, and you're the middle child.","start":526510,"end":530570,"confidence":0.77276635000000004627196403816924430429935455322265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Were you separated from any of them in care?","start":532440,"end":534270,"confidence":0.81910943999999996645300370801123790442943572998046875},{"sentiment":"POSITIVE","speaker":"B","text":"Yes.","start":535226,"end":535404,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"How many?","start":536344,"end":536733,"confidence":0.8243186000000000124288135339156724512577056884765625},{"sentiment":"NEUTRAL","speaker":"A","text":"From all\u2014 [Speaker] \u2014from all of them?","start":537640,"end":539163,"confidence":0.82939803999999994754688259490649215877056121826171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, me and my brother Kevin here, we were not eh\u2014 be charmed if there was another one that I was separated to but it wasn't the case.","start":540103,"end":549518,"confidence":0.74254160000000002384012987022288143634796142578125},{"sentiment":"NEUTRAL","speaker":"B","text":"We were 10 or something.","start":551387,"end":553385,"confidence":0.86791205000000004599058911480824463069438934326171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":554384,"end":554771,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"And did you say how old were you when you first entered care?","start":556399,"end":558671,"confidence":0.8627569999999999961204366627498529851436614990234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you say about 10?","start":558735,"end":559493,"confidence":0.89175769999999998649542476414353586733341217041015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Kind of taking it over, yes, sorry.","start":559960,"end":562220,"confidence":0.537646599999999974528464008471928536891937255859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, and how did you feel at the time of first entering care?","start":562220,"end":566420,"confidence":0.8848532399999999853434928809292614459991455078125},{"sentiment":"NEUTRAL","speaker":"A","text":"You know, what were your first thoughts, if you can remember anything?","start":566420,"end":568850,"confidence":0.84456693999999998823113855905830860137939453125},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know actually how I felt, because I was quite young, you know what I mean?","start":570320,"end":573780,"confidence":0.52722495999999996474372210286674089729785919189453125},{"sentiment":"NEUTRAL","speaker":"B","text":"So sometimes when you're young, you don't tend to think about it.","start":574100,"end":577130,"confidence":0.656906400000000001426769813406281173229217529296875},{"sentiment":"NEUTRAL","speaker":"B","text":"You kind of must feel like brothers and sisters and things like that, but you never really\u2014 You never really thought about how you felt?","start":577420,"end":583750,"confidence":0.64440200000000003033306938959867693483829498291015625},{"sentiment":"NEUTRAL","speaker":"B","text":"Nah, it's kind of when you're that young, you don't really think about it.","start":584040,"end":587520,"confidence":0.6251673700000000000187583282240666449069976806640625},{"sentiment":"NEGATIVE","speaker":"B","text":"No, I'm just so sad because my gran died, and if she didn't die, I don't think I'd be around here, to be honest with you.","start":594464,"end":599682,"confidence":0.8877216999999999469395106643787585198879241943359375},{"sentiment":"POSITIVE","speaker":"A","text":"Oh, bless.","start":600648,"end":601163,"confidence":0.67700729999999997854587263645953498780727386474609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Were you very close with your gran?","start":602870,"end":603935,"confidence":0.912092200000000019599610823206603527069091796875},{"sentiment":"NEUTRAL","speaker":"B","text":"I was very close to her.","start":604730,"end":605477,"confidence":0.57261985999999998053766603334224782884120941162109375},{"sentiment":"NEUTRAL","speaker":"B","text":"She was kind of\u2014 she was always there when she had cancer, so she passed away.","start":605720,"end":611703,"confidence":0.484910699999999972309439044693135656416416168212890625},{"sentiment":"POSITIVE","speaker":"B","text":"So kind of, that was That's from my wee staffies cottoning up.","start":611769,"end":616702,"confidence":0.53436680000000003065707687710528261959552764892578125},{"sentiment":"POSITIVE","speaker":"A","text":"Bless you.","start":617412,"end":618782,"confidence":0.79612786000000002051280034720548428595066070556640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything important about your childhood health, any learning needs, any vulnerability that should be recorded for redress?","start":620233,"end":626053,"confidence":0.82209885000000004762199523611343465745449066162109375},{"sentiment":"NEGATIVE","speaker":"B","text":"No, I had ADHD when I was young.","start":627452,"end":631138,"confidence":0.53779834999999998057518268979038111865520477294921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, I'll jot that down.","start":632787,"end":635196,"confidence":0.8408845700000000533691491000354290008544921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, so I'm now going to move on to the next section, and what I'm going to do in this section is I'm going to ask you a multitude of questions but for each care setting one by one, okay?","start":637696,"end":648693,"confidence":0.840536240000000045569095163955353200435638427734375},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":649367,"end":649544,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"So I know that there'll be some things that pop up where you're like, oh, that happened in that one as well, but I need to make sure I keep it chronological for when it gets sent to redress, okay?","start":649929,"end":658370,"confidence":0.83794360000000001065245669451542198657989501953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":658931,"end":659156,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"POSITIVE","speaker":"A","text":"Perfect.","start":659637,"end":660135,"confidence":0.76724212999999996664968193726963363587856292724609375},{"sentiment":"NEUTRAL","speaker":"A","text":"So I'm going to start with Gryfe Children's Home.","start":660279,"end":662156,"confidence":0.90707050000000000178346226675785146653652191162109375},{"sentiment":"NEUTRAL","speaker":"A","text":"So from records, I can see that you entered there on the 12th of February 1992.","start":662782,"end":667997,"confidence":0.9131819599999999592654376101563684642314910888671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Can I ask what kind of setting it was?","start":668784,"end":670533,"confidence":0.873837650000000021321966414689086377620697021484375},{"sentiment":"NEUTRAL","speaker":"A","text":"So was it a house?","start":670629,"end":671672,"confidence":0.85047470000000002787743369481177069246768951416015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Was it like a There was two houses, so there was two houses, different houses.","start":671849,"end":676629,"confidence":0.83988739999999995067270219806232489645481109619140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Two houses.","start":677213,"end":677928,"confidence":0.71049050000000002480504690538509748876094818115234375},{"sentiment":"NEUTRAL","speaker":"A","text":"And which one were you in?","start":678285,"end":679194,"confidence":0.8310268499999999836092001714860089123249053955078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Was there any name?","start":679405,"end":680022,"confidence":0.85320410000000002082032324324245564639568328857421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Did it look\u2014 No, just, just both of them are called the Grange.","start":680440,"end":683656,"confidence":0.8258680000000000465121274828561581671237945556640625},{"sentiment":"NEUTRAL","speaker":"B","text":"There was two different ones.","start":683705,"end":684728,"confidence":0.7914359600000000494190999233978800475597381591796875},{"sentiment":"NEUTRAL","speaker":"B","text":"There was a big house and then there was a wee one next to it, a wee cottage.","start":684777,"end":687018,"confidence":0.78039910000000001222275614054524339735507965087890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":689122,"end":689494,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"And which one were you in?","start":689543,"end":690222,"confidence":0.8310268499999999836092001714860089123249053955078125},{"sentiment":"NEUTRAL","speaker":"A","text":"The big house?","start":690270,"end":690787,"confidence":0.83788264000000001185952669402468018233776092529296875},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":691483,"end":691612,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":693908,"end":694166,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"And how many floors was it, can you remember?","start":696575,"end":698079,"confidence":0.82849972999999998979347992644761689007282257080078125},{"sentiment":"NEUTRAL","speaker":"A","text":"There's only 2 floors.","start":699340,"end":702574,"confidence":0.77400290000000004919655793855781666934490203857421875},{"sentiment":"NEUTRAL","speaker":"B","text":"It's quite a long, quite long at the back.","start":703657,"end":705517,"confidence":0.6641839000000000492462959300610236823558807373046875},{"sentiment":"NEUTRAL","speaker":"B","text":"I think it's still there, I'm not sure.","start":708011,"end":709925,"confidence":0.82702149999999996499155940909986384212970733642578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Potentially.","start":712350,"end":712921,"confidence":0.6574866999999999794823679621913470327854156494140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Some of them haven't really shut down, some of them have kind of kept the building but changed what it's used for.","start":713508,"end":717864,"confidence":0.84846589999999999509583403778378851711750030517578125},{"sentiment":"NEUTRAL","speaker":"B","text":"I know Paul Rossi shut down, so that's why I got moved, because it's coming under LSD building, so they moved us up.","start":718726,"end":723509,"confidence":0.7157090299999999682967199987615458667278289794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Right, yeah.","start":723994,"end":724624,"confidence":0.6106662000000000478650008517433889210224151611328125},{"sentiment":"NEUTRAL","speaker":"A","text":"So what was the ordinary daily life like in Greif?","start":726900,"end":731490,"confidence":0.8396327500000000387814225177862681448459625244140625},{"sentiment":"NEUTRAL","speaker":"B","text":"It was kind of, because you're young, it was kind of, I don't know, it was kind of, there wasn't any real set and rigid rules, so you just had to exist there and adapt.","start":732070,"end":740460,"confidence":0.6958794999999999841833187019801698625087738037109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so what about the actual, so did you have your own bedroom here?","start":740770,"end":744220,"confidence":0.855232800000000015216983229038305580615997314453125},{"sentiment":"NEUTRAL","speaker":"B","text":"In Greif?","start":745510,"end":746970,"confidence":0.8077389999999999847801746000186540186405181884765625},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know, I can't remember.","start":746970,"end":747730,"confidence":0.487890749999999984165555133586167357861995697021484375},{"sentiment":"POSITIVE","speaker":"B","text":"Okay, that's okay.","start":748150,"end":749990,"confidence":0.68137455000000002325322157048503868281841278076171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Kinda maybe, I think, but I can't remember the Greif that much because I was that young.","start":749990,"end":753510,"confidence":0.64598359999999999114805859790067188441753387451171875},{"sentiment":"POSITIVE","speaker":"A","text":"That's okay, I'll just\u2014 we'll take down what we can remember, and that's absolutely fine.","start":753626,"end":758963,"confidence":0.60477309999999995238084693482960574328899383544921875},{"sentiment":"NEUTRAL","speaker":"A","text":"What about toiletries?","start":759973,"end":761944,"confidence":0.734330359999999959796923576504923403263092041015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you remember if you were provided with shower gel, toothpaste?","start":761992,"end":764701,"confidence":0.84002845999999997683715946550364606082439422607421875},{"sentiment":"NEUTRAL","speaker":"B","text":"No, I don't remember.","start":765663,"end":766288,"confidence":0.65402349999999997987032429591636173427104949951171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Don't remember.","start":766384,"end":767266,"confidence":0.5882407400000000397000121665769256651401519775390625},{"sentiment":"NEUTRAL","speaker":"A","text":"What about the food?","start":767586,"end":768484,"confidence":0.84686870000000002978168822664883919060230255126953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Was the food okay?","start":768548,"end":769430,"confidence":0.84776013999999999537493522439035587012767791748046875},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't actually remember what I ate.","start":770471,"end":771882,"confidence":0.492423739999999998673274603788740932941436767578125},{"sentiment":"NEUTRAL","speaker":"A","text":"That's okay, I'm just literally going to list off some things, and if you can't remember, just say no, okay?","start":771994,"end":776979,"confidence":0.65438454999999995376214201314724050462245941162109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":777524,"end":777877,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"What about school?","start":778646,"end":779624,"confidence":0.7698970000000000535322897121659480035305023193359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you still go to school while in this setting?","start":779688,"end":781659,"confidence":0.86134330000000003391136260688654147088527679443359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, when I was in the group, I was still going to Mr Patrick Bishop's for a couple of months.","start":782400,"end":786263,"confidence":0.7213057000000000495987251269980333745479583740234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":788052,"end":788374,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"What about clothing?","start":789645,"end":791639,"confidence":0.84107719999999996929318513139151036739349365234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you get provided any clothes there?","start":791816,"end":793843,"confidence":0.8406879000000000434766889156890101730823516845703125},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't actually.","start":794663,"end":795130,"confidence":0.638726099999999963330310492892749607563018798828125},{"sentiment":"NEUTRAL","speaker":"B","text":"I can't remember.","start":795860,"end":796702,"confidence":0.5250566599999999528591843045433051884174346923828125},{"sentiment":"NEGATIVE","speaker":"A","text":"Sorry about that.","start":797009,"end":799455,"confidence":0.6856381000000000280891754300682805478572845458984375},{"sentiment":"POSITIVE","speaker":"A","text":"That's all right, don't worry.","start":799762,"end":800928,"confidence":0.72091910000000003488906941129243932664394378662109375},{"sentiment":"NEUTRAL","speaker":"A","text":"What about contact with family?","start":800993,"end":802321,"confidence":0.8431431000000000341998429576051421463489532470703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you still see your mum?","start":802370,"end":803633,"confidence":0.8191457399999999555717522525810636579990386962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":805815,"end":805881,"confidence":0.49361873000000000555331780560663901269435882568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"And was that your decision, her decision, or?","start":806631,"end":808589,"confidence":0.825227799999999955815610519493930041790008544921875},{"sentiment":"NEGATIVE","speaker":"B","text":"It was probably her because she was an alcoholic, you know.","start":809202,"end":811191,"confidence":0.63228910000000004831832711715833283960819244384765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":811611,"end":811789,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEGATIVE","speaker":"B","text":"I just, you know, that young, I can't even remember anything about that one.","start":812679,"end":816447,"confidence":0.4921784000000000158792090587667189538478851318359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, I can't remember what I had for breakfast yesterday, so it's all right.","start":816528,"end":820141,"confidence":0.56265810000000004986731028111535124480724334716796875},{"sentiment":"POSITIVE","speaker":"B","text":"And I can.","start":820883,"end":821427,"confidence":0.547533150000000023993607101147063076496124267578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, what about the staff?","start":826610,"end":828785,"confidence":0.80211759999999998616004859286476857960224151611328125},{"sentiment":"NEUTRAL","speaker":"A","text":"What were the staff like?","start":828851,"end":829718,"confidence":0.8603102000000000249002596319769509136676788330078125},{"sentiment":"NEGATIVE","speaker":"B","text":"Some of them were all right and some of them were just not all right.","start":831259,"end":834823,"confidence":0.497821569999999991029682178123039193451404571533203125},{"sentiment":"NEUTRAL","speaker":"B","text":"You always get that in homes.","start":835113,"end":836049,"confidence":0.69189290000000003288960215286351740360260009765625},{"sentiment":"NEUTRAL","speaker":"B","text":"There's always a mixture, there's always ones that's alright, there's always ones that's not alright.","start":836510,"end":839950,"confidence":0.614792800000000028148861019872128963470458984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, always just a bit of a mixture of, you know, there's always going to be one or two.","start":840130,"end":843790,"confidence":0.79477315999999997853109334755572490394115447998046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Mixture, mixture.","start":844530,"end":846150,"confidence":0.72745716999999998630954678446869365870952606201171875},{"sentiment":"NEGATIVE","speaker":"B","text":"Mixture of nice people and mixture of assholes, basically.","start":846150,"end":850330,"confidence":0.833628950000000035203129300498403608798980712890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Fair enough.","start":850330,"end":851890,"confidence":0.592466200000000053904614105704240500926971435546875},{"sentiment":"NEUTRAL","speaker":"A","text":"What about the kids, the other children there, were they alright with you?","start":851890,"end":854870,"confidence":0.84763690000000002644497953951940871775150299072265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you get along?","start":854870,"end":855550,"confidence":0.86931919999999995862793866763240657746791839599609375},{"sentiment":"NEUTRAL","speaker":"B","text":"I can't remember, Mr Patrick Bishop.","start":856230,"end":858130,"confidence":0.7048965000000000369340114048100076615810394287109375},{"sentiment":"NEGATIVE","speaker":"B","text":"I can't remember any of them.","start":858130,"end":859750,"confidence":0.484926460000000003613962462623021565377712249755859375},{"sentiment":"NEUTRAL","speaker":"B","text":"I think I was only in there for a bit.","start":859750,"end":861200,"confidence":0.8187931999999999987949195201508700847625732421875},{"sentiment":"NEUTRAL","speaker":"B","text":"I think it was the last few months I was in there.","start":861850,"end":863560,"confidence":0.88540180000000001658833070905529893934726715087890625},{"sentiment":"NEUTRAL","speaker":"A","text":"I think from what I could see Actually, let me just have a little look.","start":863810,"end":868170,"confidence":0.8082350000000000367350594387971796095371246337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Maybe a bit over 6 months, maybe even more than that.","start":868170,"end":870330,"confidence":0.793631729999999979696667651296593248844146728515625},{"sentiment":"NEUTRAL","speaker":"A","text":"From February until August.","start":870330,"end":872970,"confidence":0.8432168399999999675031858714646659791469573974609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, well, no, it's a couple of months.","start":872970,"end":875150,"confidence":0.58872049999999997993427314213477075099945068359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, a couple of months.","start":875150,"end":875910,"confidence":0.73025379999999995295212329438072629272937774658203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":876430,"end":876450,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"What about any rules?","start":876450,"end":878990,"confidence":0.790820599999999984675014275126159191131591796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Were there any particular strict rules that you can remember?","start":878990,"end":882300,"confidence":0.85883520000000002081463890135637484490871429443359375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I can't remember that.","start":882550,"end":883770,"confidence":0.5719912000000000329436034007812850177288055419921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Any punishments?","start":883970,"end":886070,"confidence":0.72565866000000001090342038878588937222957611083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Ah, there was punishments.","start":886070,"end":887030,"confidence":0.5674698400000000031440094971912913024425506591796875},{"sentiment":"NEGATIVE","speaker":"B","text":"You were thrown in your room and locked in your room and things like that.","start":887030,"end":888970,"confidence":0.68512139999999999151469864955288358032703399658203125},{"sentiment":"NEGATIVE","speaker":"A","text":"You would be thrown in your room and locked in?","start":888970,"end":890890,"confidence":0.6632188599999999656375848644529469311237335205078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, I\u2014 okay, that's what they used to\u2014 that's\u2014 that happened in quite a lot of homes when I was young.","start":891470,"end":897991,"confidence":0.772069099999999952643747747060842812061309814453125},{"sentiment":"NEGATIVE","speaker":"B","text":"You used to get locked in your rooms and all that, and you were bad and all that.","start":898056,"end":900484,"confidence":0.85443860000000004806253173228469677269458770751953125},{"sentiment":"NEUTRAL","speaker":"A","text":"I have heard that from a couple of people, to be fair.","start":900726,"end":903404,"confidence":0.8284951400000000187873183676856569945812225341796875},{"sentiment":"NEGATIVE","speaker":"B","text":"It's quite a lot of the bastards used to hit you and all that.","start":904177,"end":906369,"confidence":0.69105994999999997840944843119359575212001800537109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Did they hit you in Greif?","start":907014,"end":908062,"confidence":0.73937160000000001769393520589801482856273651123046875},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":908851,"end":908884,"confidence":0.49361873000000000555331780560663901269435882568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"No?","start":909400,"end":909496,"confidence":0.6175194999999999989626076057902537286281585693359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":909657,"end":909851,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEGATIVE","speaker":"A","text":"Um, did anything happen in Greif that you would now as an adult consider to be abuse, neglect, or harmful?","start":911929,"end":917859,"confidence":0.70393830000000001678728267506812699139118194580078125},{"sentiment":"NEGATIVE","speaker":"B","text":"Just get locked in a room, things like that.","start":919804,"end":921367,"confidence":0.71799420000000002684004130060202442109584808349609375},{"sentiment":"NEUTRAL","speaker":"B","text":"I think that's ample.","start":921416,"end":922270,"confidence":0.5682517000000000262360799752059392631053924560546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":922930,"end":923188,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"And grabbed and threw about.","start":925670,"end":926830,"confidence":0.65440419999999999145501305974903516471385955810546875},{"sentiment":"NEGATIVE","speaker":"A","text":"That's probably the same as physical abuse, I'd say.","start":926895,"end":929150,"confidence":0.72146535000000000525943733009626157581806182861328125},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, absolutely.","start":929558,"end":931204,"confidence":0.5014298999999999839616293684230186045169830322265625},{"sentiment":"NEUTRAL","speaker":"A","text":"How did it make you feel?","start":934387,"end":935240,"confidence":0.84311130000000000794813104221248067915439605712890625},{"sentiment":"NEUTRAL","speaker":"A","text":"You know, like at the time, like when you were being locked in your room, how would you feel?","start":935368,"end":938940,"confidence":0.6144746500000000111185727291740477085113525390625},{"sentiment":"NEGATIVE","speaker":"B","text":"You feel bad when they do that because you normally used to be locked up.","start":939696,"end":942383,"confidence":0.887584869999999970247017699875868856906890869140625},{"sentiment":"NEGATIVE","speaker":"B","text":"It's like imprisonment.","start":942431,"end":943075,"confidence":0.74725169999999996317541217649704776704311370849609375},{"sentiment":"POSITIVE","speaker":"B","text":"Especially when you're that lucky, you're only 10 years old, you go, ah, what's going on?","start":945018,"end":948436,"confidence":0.60943069999999999186712784648989327251911163330078125},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, absolutely.","start":948872,"end":950177,"confidence":0.5014298999999999839616293684230186045169830322265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, was it all of the staff that were involved, only a particular few?","start":951757,"end":954837,"confidence":0.78150240000000004148006382820312865078449249267578125},{"sentiment":"NEUTRAL","speaker":"B","text":"There's only a couple.","start":955483,"end":956177,"confidence":0.7923983999999999472407807843410409986972808837890625},{"sentiment":"NEUTRAL","speaker":"B","text":"It's certainly\u2014 I've noticed that, and I noticed that in the buy homes, isn't it?","start":956306,"end":959518,"confidence":0.72271070000000003918927404811256565153598785400390625},{"sentiment":"NEGATIVE","speaker":"B","text":"You always get ones that are brand new, you always get ones that are just arseholes, and you always get ones that shouldn't have been at home because you've been in jail.","start":959921,"end":966935,"confidence":0.92979120000000003987139507444226182997226715087890625},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, okay.","start":969714,"end":982431,"confidence":0.55090344000000002200323478973587043583393096923828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you give me one clear example of this occurrence?","start":984975,"end":989036,"confidence":0.778674960000000027093847165815532207489013671875},{"sentiment":"NEUTRAL","speaker":"A","text":"So where and when did it occur?","start":989166,"end":990557,"confidence":0.86169434000000000306584979625768028199672698974609375},{"sentiment":"NEUTRAL","speaker":"A","text":"You know, what happened before?","start":990622,"end":991706,"confidence":0.83512799999999998146194002401898615062236785888671875},{"sentiment":"NEGATIVE","speaker":"B","text":"Just give a You were told to do something, you never done it, and you used to be grabbed and threw in your room and all that, and strangled.","start":993790,"end":1000550,"confidence":0.78765180000000001303561703025479800999164581298828125},{"sentiment":"NEGATIVE","speaker":"A","text":"And what kind of thing would you do for that to be the punishment?","start":1000550,"end":1003060,"confidence":0.61325669999999998793782651773653924465179443359375},{"sentiment":"NEUTRAL","speaker":"A","text":"I just can't remember that, to be honest.","start":1004630,"end":1006750,"confidence":0.5398050500000000084810380940325558185577392578125},{"sentiment":"POSITIVE","speaker":"A","text":"That's okay, that's okay.","start":1007050,"end":1009370,"confidence":0.74750799999999995026911392415058799088001251220703125},{"sentiment":"NEGATIVE","speaker":"B","text":"Too young, you know, a 10-year-old, you know.","start":1009370,"end":1010930,"confidence":0.582968099999999989080379236838780343532562255859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, yeah, of course.","start":1010930,"end":1012050,"confidence":0.472815900000000011171863434356055222451686859130859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Did it happen often?","start":1012050,"end":1012930,"confidence":0.83122456000000000120309096018900163471698760986328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Was it quite a regular occurrence?","start":1013010,"end":1015610,"confidence":0.89745145999999997865614886904950253665447235107421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, it was often.","start":1015610,"end":1016470,"confidence":0.76120880000000001874838062576600350439548492431640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Hang on, Grace, I'm just gonna spanner the hands.","start":1016470,"end":1020170,"confidence":0.79813312999999996844024963138508610427379608154296875},{"sentiment":"NEGATIVE","speaker":"B","text":"They just, I don't think they were trained right to start with to actually deal with people.","start":1021037,"end":1024006,"confidence":0.8950310999999999683751639167894609272480010986328125},{"sentiment":"NEUTRAL","speaker":"B","text":"The young ones are just, I think they just, we'll just put them in the group.","start":1024280,"end":1027684,"confidence":0.842952130000000021681216821889393031597137451171875},{"sentiment":"NEGATIVE","speaker":"A","text":"Yes, and what about, did it ever become worse or change or was it kind of just the same thing over and over?","start":1028297,"end":1035650,"confidence":0.68414914999999998368451770147657953202724456787109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Same thing over and over.","start":1036340,"end":1037503,"confidence":0.5376771700000000375752051695599220693111419677734375},{"sentiment":"NEGATIVE","speaker":"B","text":"You always knew when you turned the page or turned around you were getting locked in a room.","start":1037667,"end":1040764,"confidence":0.5753662999999999971834085954469628632068634033203125},{"sentiment":"NEUTRAL","speaker":"A","text":"What about when you were locked in your room, were you still, were you given any food or water?","start":1042292,"end":1045827,"confidence":0.69167763000000004325329427956603467464447021484375},{"sentiment":"NEUTRAL","speaker":"B","text":"No, they used to open the door but they're not bringing your dinner.","start":1049031,"end":1051916,"confidence":0.4934753499999999792891003380645997822284698486328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Would you have to eat your dinner in the room or were you allowed to go and eat with everyone else?","start":1053206,"end":1056591,"confidence":0.88248837000000002195321258113835938274860382080078125},{"sentiment":"NEUTRAL","speaker":"A","text":"They used to bring up dinner.","start":1057919,"end":1059354,"confidence":0.83220919999999998228901176844374276697635650634765625},{"sentiment":"NEUTRAL","speaker":"B","text":"There wasn't a toilet in the room either, to be honest with you.","start":1059500,"end":1061822,"confidence":0.57859117000000004349402615844155661761760711669921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":1062176,"end":1062564,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"I remember that much.","start":1065095,"end":1065775,"confidence":0.70173717000000002119719511028961278498172760009765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I know it sounds a bit\u2014 I know it can be a bit hard to talk about, but with there being no toilet, would you have an accident while you were in there?","start":1066376,"end":1075414,"confidence":0.5007139400000000239998598772217519581317901611328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Aye, just no choice.","start":1076185,"end":1077887,"confidence":0.6081052000000000123947074825991876423358917236328125},{"sentiment":"NEGATIVE","speaker":"B","text":"You either piss yourself or you shake yourself or you push the toilet or something.","start":1078031,"end":1082029,"confidence":0.88891030000000004207549864077009260654449462890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":1082463,"end":1082623,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEGATIVE","speaker":"B","text":"There's no choice when you're locked in a room.","start":1083025,"end":1084470,"confidence":0.53076120000000004406359721542685292661190032958984375},{"sentiment":"NEUTRAL","speaker":"B","text":"It's just, it happened quite a lot back in the day.","start":1084550,"end":1087023,"confidence":0.73025583999999998940921841494855470955371856689453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Would you ask to go to the toilet or were you not able to?","start":1087521,"end":1090186,"confidence":0.61828190000000005088764964966685511171817779541015625},{"sentiment":"NEGATIVE","speaker":"B","text":"It's extremely hard to go.","start":1090266,"end":1092177,"confidence":0.7682596999999999898278701948584057390689849853515625},{"sentiment":"NEUTRAL","speaker":"B","text":"You just get knocked.","start":1092241,"end":1092964,"confidence":0.525408300000000050289372666156850755214691162109375},{"sentiment":"NEUTRAL","speaker":"B","text":"It's just getting older.","start":1093381,"end":1094521,"confidence":0.717703399999999991365484675043262541294097900390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":1094602,"end":1094762,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, what immediate effects came from this kind of experience?","start":1104292,"end":1108364,"confidence":0.570226200000000016387957657570950686931610107421875},{"sentiment":"NEGATIVE","speaker":"A","text":"Was there any pain or injury, any fear, shame, sleep problems, bedwetting, any running away?","start":1108460,"end":1113830,"confidence":0.6875567000000000206227923627011477947235107421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, that was all.","start":1114776,"end":1115465,"confidence":0.55222296999999997968444631624151952564716339111328125},{"sentiment":"NEUTRAL","speaker":"B","text":"That was all the same.","start":1115898,"end":1116828,"confidence":0.71723186999999999358124114223755896091461181640625},{"sentiment":"NEGATIVE","speaker":"B","text":"I used to wet your bed, used to run away, used to get fear.","start":1116876,"end":1119617,"confidence":0.6307300000000000128608235172578133642673492431640625},{"sentiment":"NEGATIVE","speaker":"B","text":"Something\u2014 that's how you used to run away, because you were feared.","start":1120323,"end":1122247,"confidence":0.59876600000000002044231450781808234751224517822265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":1122872,"end":1123561,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Probably.","start":1125133,"end":1125502,"confidence":0.5870592599999999716686716055846773087978363037109375},{"sentiment":"NEGATIVE","speaker":"B","text":"You'll have heard that a lot, actually, and been involved in care, you probably\u2014 that's where a lot of people run away because they've been wet in the bed.","start":1125679,"end":1131525,"confidence":0.51627140000000004693703203884069807827472686767578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":1132119,"end":1132360,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"And I'm sorry to ask, but would you wet the bed in Greif?","start":1133067,"end":1136198,"confidence":0.58099100000000003518607627484016120433807373046875},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":1137082,"end":1137323,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":1137805,"end":1138061,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"And what would happen if you wet the bed?","start":1138126,"end":1139362,"confidence":0.6515494600000000247064235736615955829620361328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Were you given any, you know, any comfort?","start":1139427,"end":1142799,"confidence":0.77285660000000000469100314148818142712116241455078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Were you given any\u2014?","start":1143024,"end":1143731,"confidence":0.82996999999999998554045532728196121752262115478515625},{"sentiment":"NEUTRAL","speaker":"B","text":"No.","start":1144550,"end":1144807,"confidence":0.49361873000000000555331780560663901269435882568359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Certain staff were alright, certain ones weren't.","start":1144951,"end":1147939,"confidence":0.613388299999999997424993125605396926403045654296875},{"sentiment":"NEUTRAL","speaker":"A","text":"So would they, like, say, change your sheets?","start":1149288,"end":1150926,"confidence":0.85499095999999996653428979698219336569309234619140625},{"sentiment":"POSITIVE","speaker":"B","text":"Yes, some of them are all right.","start":1151740,"end":1153200,"confidence":0.70879762999999995631839055931777693331241607666015625},{"sentiment":"NEUTRAL","speaker":"B","text":"So you'll probably hear about a lot.","start":1153200,"end":1154540,"confidence":0.7854252999999999929059413261711597442626953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Some of them are already in certain homes.","start":1154540,"end":1155710,"confidence":0.78295269999999994592343455224181525409221649169921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Some of them\u2014 it happens in other homes.","start":1156320,"end":1158220,"confidence":0.7974447000000000063124616644927300512790679931640625},{"sentiment":"NEGATIVE","speaker":"B","text":"You always meet nice people and then you meet assholes.","start":1158340,"end":1160380,"confidence":0.76989180000000001502513669038307853043079376220703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, happens absolutely everywhere.","start":1160700,"end":1162420,"confidence":0.51843815999999998123115574344410561025142669677734375},{"sentiment":"POSITIVE","speaker":"B","text":"I mean, it's just\u2014 you never really\u2014 you never got home, you met all nice people.","start":1162420,"end":1166710,"confidence":0.446725929999999993302850498366751708090305328369140625},{"sentiment":"NEGATIVE","speaker":"A","text":"Never happens.","start":1167220,"end":1168080,"confidence":0.48052755000000002549853661548695527017116546630859375},{"sentiment":"NEGATIVE","speaker":"A","text":"You never get a full night's sleep.","start":1168080,"end":1169550,"confidence":0.71508824999999998084376784390769898891448974609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Right.","start":1170320,"end":1171480,"confidence":0.56647499999999995079491554861306212842464447021484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":1171480,"end":1172560,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't know, sometimes you wish for it, but it wasn't gonna happen, so you just had to go.","start":1172560,"end":1178060,"confidence":0.52171500000000003982592033935361541807651519775390625},{"sentiment":"NEUTRAL","speaker":"B","text":"That's when you're 10-year-old, I mean.","start":1181850,"end":1183187,"confidence":0.7079195400000000137907818498206324875354766845703125},{"sentiment":"POSITIVE","speaker":"A","text":"So yeah, absolutely, absolutely.","start":1183253,"end":1185862,"confidence":0.697886000000000006338041202980093657970428466796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, did this happen to anyone else, or did you ever\u2014 did anyone else ever witness this happening to you, you know, being locked in that room?","start":1188340,"end":1195306,"confidence":0.6826719999999999455297938766307197511196136474609375},{"sentiment":"NEUTRAL","speaker":"B","text":"No, I just do what I say.","start":1195993,"end":1196865,"confidence":0.7717289000000000509515984958852641284465789794921875},{"sentiment":"NEUTRAL","speaker":"B","text":"People, I mean, there's people who probably witnessed it happening to me and all, but yeah, you're a lot young, you can't remember, but it did happen to other people.","start":1196945,"end":1204374,"confidence":0.63655614999999998726565308970748446881771087646484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Used to happen to a lot of people in there.","start":1206138,"end":1208796,"confidence":0.62595283999999995483420889286207966506481170654296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, of course.","start":1210860,"end":1211477,"confidence":0.576585600000000031428726288140751421451568603515625},{"sentiment":"NEGATIVE","speaker":"B","text":"That was one of the worst ones.","start":1213520,"end":1214455,"confidence":0.96813804000000003302517370684654451906681060791015625},{"sentiment":"NEGATIVE","speaker":"A","text":"Fife was the worst one?","start":1215840,"end":1216798,"confidence":0.9192077499999999901092451182194054126739501953125},{"sentiment":"NEUTRAL","speaker":"A","text":"One of them, aye.","start":1217724,"end":1218504,"confidence":0.6403997500000000453468373962095938622951507568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":1219284,"end":1219528,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"And when you say you would be kind of, you know, grabbed or thrown into your room, was there ever any bruises, any handprints?","start":1224038,"end":1231198,"confidence":0.49794992999999998506410747722839005291461944580078125},{"sentiment":"NEGATIVE","speaker":"B","text":"Yes, I was always bruised when they grabbed me and hit me and things like that.","start":1232440,"end":1235920,"confidence":0.762138399999999993639221429475583136081695556640625},{"sentiment":"NEUTRAL","speaker":"B","text":"It always happened.","start":1235920,"end":1237110,"confidence":0.68081800000000003425526529099442996084690093994140625},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":1238220,"end":1240600,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"You're 10, you're up there, back that long, you can remember certain things but you can't remember it all.","start":1240600,"end":1244480,"confidence":0.6153713499999999836376218809164129197597503662109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, of course.","start":1244480,"end":1245660,"confidence":0.576585600000000031428726288140751421451568603515625},{"sentiment":"NEUTRAL","speaker":"A","text":"And did you ever tell anyone or try and get any help because of that?","start":1246540,"end":1249120,"confidence":0.6103973000000000315168335873750038444995880126953125},{"sentiment":"NEGATIVE","speaker":"B","text":"Yeah, I used to tell the night staff and all that, but when you're that young, you don't think they'll believe you when you've been in a home.","start":1249120,"end":1255420,"confidence":0.53605384000000000366270569429616443812847137451171875},{"sentiment":"NEUTRAL","speaker":"B","text":"They just shy me about or just ignore you.","start":1256240,"end":1258360,"confidence":0.54152553999999997191849843147792853415012359619140625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, even the nice ones, they used to say, right, I may borrow and just walk away and things like that.","start":1259173,"end":1264929,"confidence":0.6859764999999999890434310145792551338672637939453125},{"sentiment":"NEGATIVE","speaker":"B","text":"So, okay, you end up going like this, you end up seeing the hank of their arseholes.","start":1265010,"end":1269564,"confidence":0.908162499999999983657517077517695724964141845703125},{"sentiment":"NEGATIVE","speaker":"B","text":"Yeah, yeah, because they used to make you\u2014 even if you made a complaint, you just get ignored because you're that young.","start":1270079,"end":1276206,"confidence":0.77150273000000002543430355217424221336841583251953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":1280340,"end":1280660,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"So that is everything for Greif.","start":1287744,"end":1289964,"confidence":0.66533860000000000223252527575823478400707244873046875},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":1290780,"end":1291009,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"So I'm now going to move on to Beech Avenue.","start":1291270,"end":1292804,"confidence":0.88838410000000000987796511253691278398036956787109375},{"sentiment":"NEUTRAL","speaker":"A","text":"So I'm going to ask the same question again.","start":1294130,"end":1295832,"confidence":0.6940893999999999675054596082190982997417449951171875},{"sentiment":"NEUTRAL","speaker":"A","text":"What was Beech Avenue?","start":1295929,"end":1296918,"confidence":0.85871039999999998482138607869273982942104339599609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Was it a home?","start":1296999,"end":1297663,"confidence":0.8303019000000000371386477127089165151119232177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Was it a residential school?","start":1297728,"end":1299187,"confidence":0.81495565000000003141877868984011001884937286376953125},{"sentiment":"NEUTRAL","speaker":"B","text":"It was just\u2014 it was like two houses knocked into one.","start":1299836,"end":1302555,"confidence":0.5343020000000000546691580893821083009243011474609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Just a home.","start":1304362,"end":1305184,"confidence":0.6155097499999999666187022739904932677745819091796875},{"sentiment":"POSITIVE","speaker":"B","text":"It was just like two normal houses and they knocked it through and they won us.","start":1305233,"end":1308233,"confidence":0.57079000000000001957545237019076012074947357177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":1308700,"end":1309104,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"And can you remember how many floors were in this house?","start":1309668,"end":1311765,"confidence":0.8230391999999999708137465859181247651576995849609375},{"sentiment":"NEUTRAL","speaker":"A","text":"2 floors.","start":1312494,"end":1313820,"confidence":0.62445620000000001681428329902701079845428466796875},{"sentiment":"NEUTRAL","speaker":"A","text":"And where was your bedroom?","start":1314176,"end":1315292,"confidence":0.76695853000000002719360736591625027358531951904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Top floor.","start":1316698,"end":1317184,"confidence":0.65754170000000000673168187859118916094303131103515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":1317733,"end":1318170,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you have your own bedroom or shared?","start":1321210,"end":1322743,"confidence":0.8927264999999999783852899781777523458003997802734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Own bedroom.","start":1323468,"end":1323967,"confidence":0.72360473999999996852494632548769004642963409423828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Own bedroom.","start":1324435,"end":1325128,"confidence":0.72360473999999996852494632548769004642963409423828125},{"sentiment":"NEUTRAL","speaker":"B","text":"I think there was about 10 people in all or something.","start":1327497,"end":1329785,"confidence":0.90759975000000003841904572254861705005168914794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"In the home?","start":1330732,"end":1331233,"confidence":0.78678656000000002368466311963857151567935943603515625},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":1331928,"end":1332122,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":1333238,"end":1333706,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"What about the toilets?","start":1334369,"end":1335145,"confidence":0.627272000000000051755932872765697538852691650390625},{"sentiment":"NEUTRAL","speaker":"A","text":"You know, was there\u2014 were they shared?","start":1335242,"end":1337344,"confidence":0.878922699999999945674744594725780189037322998046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Were the showers shared?","start":1337441,"end":1338395,"confidence":0.88734469999999998623962937926989980041980743408203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, they're shared toilets, yes.","start":1339199,"end":1340219,"confidence":0.73498076000000001073431121767498552799224853515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Shared toilets, okay.","start":1340833,"end":1342290,"confidence":0.75620419999999999305373421520926058292388916015625},{"sentiment":"NEUTRAL","speaker":"B","text":"There's a couple of them, there's a couple on the top, one on the bottom.","start":1342678,"end":1348423,"confidence":0.8415932699999999488937874048133380711078643798828125},{"sentiment":"POSITIVE","speaker":"A","text":"Okay, no problem.","start":1348761,"end":1350722,"confidence":0.58404654000000000291237256533349864184856414794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":1356333,"end":1356755,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"And what about the food here?","start":1363943,"end":1365051,"confidence":0.81096624999999999960920149533194489777088165283203125},{"sentiment":"NEUTRAL","speaker":"B","text":"It was actually all right, but you can't really remember much of it.","start":1366777,"end":1370290,"confidence":0.6234571300000000260155275100260041654109954833984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, you're still going to school, you're in there, so you're new to the school, you know what I mean?","start":1370420,"end":1375795,"confidence":0.76780119999999996149853132010321132838726043701171875},{"sentiment":"NEUTRAL","speaker":"A","text":"What about, would you like eat dinner together or eat breakfast together?","start":1382623,"end":1385551,"confidence":0.939500699999999966394170769490301609039306640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, you used to do that.","start":1386198,"end":1387249,"confidence":0.75172220000000000705853153704083524644374847412109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":1392778,"end":1392923,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"POSITIVE","speaker":"B","text":"That was actually, Beech Avenue was actually the best one.","start":1393149,"end":1395519,"confidence":0.96458600000000005447731155072688125073909759521484375},{"sentiment":"POSITIVE","speaker":"A","text":"It was the best one?","start":1395987,"end":1396761,"confidence":0.85776649999999998730260131196700967848300933837890625},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":1397357,"end":1397680,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":1400179,"end":1402290,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"What about hygiene-wise?","start":1402676,"end":1404062,"confidence":0.80551150000000004691713684223941527307033538818359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Was there any toiletries provided?","start":1404127,"end":1406109,"confidence":0.8386232000000000130768285089288838207721710205078125},{"sentiment":"NEGATIVE","speaker":"B","text":"I just cannot remember that, to be honest with you.","start":1407300,"end":1409107,"confidence":0.59436970000000000080575546235195361077785491943359375},{"sentiment":"NEGATIVE","speaker":"B","text":"I just cannot remember, too young.","start":1409655,"end":1411656,"confidence":0.7542432999999999498896841032546944916248321533203125},{"sentiment":"POSITIVE","speaker":"B","text":"So I just actually liked the home, I thought it was quite good.","start":1412092,"end":1415561,"confidence":0.9812665000000000414814849136746488511562347412109375},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, no, that's absolutely fine.","start":1415884,"end":1416723,"confidence":0.70424735999999998892207031531143002212047576904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"What about clothing?","start":1416820,"end":1417546,"confidence":0.84107719999999996929318513139151036739349365234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you go with the clothing that you had from home or were you provided new?","start":1417724,"end":1421178,"confidence":0.91952080000000002701909807001356966793537139892578125},{"sentiment":"NEUTRAL","speaker":"B","text":"Covenants I came to home, right?","start":1422220,"end":1424140,"confidence":0.82537669999999996317541217649704776704311370849609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":1424140,"end":1424540,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"I can't actually remember getting any clues in there.","start":1424540,"end":1428360,"confidence":0.514047600000000048936499297269620001316070556640625},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't think I was in there that long either.","start":1428360,"end":1429900,"confidence":0.5879860999999999560117203145637176930904388427734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Let me have a little look and see.","start":1431660,"end":1433260,"confidence":0.76779633999999996607499497258686460554599761962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, Beach Avenue was about 2 months.","start":1435030,"end":1437150,"confidence":0.84733044999999995727790746968821622431278228759765625},{"sentiment":"NEUTRAL","speaker":"B","text":"It wasn't that long.","start":1437560,"end":1438680,"confidence":0.71644030000000002988969072248437441885471343994140625},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":1438680,"end":1439060,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Because I left there and they put me on Newfield.","start":1439060,"end":1441270,"confidence":0.78056300000000000682831569065456278622150421142578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, I've got Newfield.","start":1442360,"end":1443880,"confidence":0.6090622999999999453990540132508613169193267822265625},{"sentiment":"NEUTRAL","speaker":"A","text":"That's the next one, just for this one.","start":1443880,"end":1445940,"confidence":0.680619300000000038153302739374339580535888671875},{"sentiment":"NEUTRAL","speaker":"A","text":"What about contact with family?","start":1447000,"end":1448200,"confidence":0.8431431000000000341998429576051421463489532470703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Was there still no contact?","start":1448200,"end":1449310,"confidence":0.81739930000000005083649057269212789833545684814453125},{"sentiment":"NEUTRAL","speaker":"B","text":"No, no contact, no.","start":1450101,"end":1451010,"confidence":0.5029490599999999478342260772478766739368438720703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, and what about the staff?","start":1451400,"end":1453755,"confidence":0.7708367000000000412995859733200632035732269287109375},{"sentiment":"NEUTRAL","speaker":"A","text":"What were they like?","start":1453852,"end":1454405,"confidence":0.84986680000000003332161213620565831661224365234375},{"sentiment":"NEUTRAL","speaker":"B","text":"Actually, it was a guy, a Mr Rankin, and his wife.","start":1455998,"end":1460096,"confidence":0.89673089999999999744062506579211913049221038818359375},{"sentiment":"NEUTRAL","speaker":"B","text":"They owned a fruit stall next to Bell Street.","start":1460321,"end":1463615,"confidence":0.9009685499999999791498339618556201457977294921875},{"sentiment":"NEUTRAL","speaker":"B","text":"They were actually, him and his wife were actually buried inside.","start":1463679,"end":1465981,"confidence":0.7302315999999999807101858095848001539707183837890625},{"sentiment":"POSITIVE","speaker":"A","text":"Okay, okay, cool, got that.","start":1467542,"end":1469181,"confidence":0.67914459999999998718323013235931284725666046142578125},{"sentiment":"NEUTRAL","speaker":"A","text":"And what about the other children?","start":1470740,"end":1471752,"confidence":0.61044960000000003663700454126228578388690948486328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Were they okay?","start":1471800,"end":1472299,"confidence":0.8359995000000000064943606048473156988620758056640625},{"sentiment":"POSITIVE","speaker":"A","text":"Yes, I know someone in from Cherwell, so yes, they were actually all right.","start":1473391,"end":1476573,"confidence":0.87285226999999998565016312568332068622112274169921875},{"sentiment":"NEUTRAL","speaker":"A","text":"You know some of the names?","start":1477759,"end":1478723,"confidence":0.7950927599999999539903683398733846843242645263671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, yes I do.","start":1480030,"end":1481123,"confidence":0.476713419999999998832862502240459434688091278076171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you give me just a couple?","start":1481429,"end":1482780,"confidence":0.83568900000000001515587655376293696463108062744140625},{"sentiment":"POSITIVE","speaker":"A","text":"It just really helps to solidify the statement is all.","start":1482957,"end":1485288,"confidence":0.82029540000000000787849785410799086093902587890625},{"sentiment":"NEUTRAL","speaker":"A","text":"There was Elizabeth Campbell.","start":1485996,"end":1487379,"confidence":0.84413360000000003946496462958748452365398406982421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":1490849,"end":1491171,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Sharon McAllister.","start":1491801,"end":1492930,"confidence":0.81683450000000001889333134386106394231319427490234375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":1494641,"end":1494915,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"That was two.","start":1495206,"end":1496303,"confidence":0.70508665000000003697522288348409347236156463623046875},{"sentiment":"NEUTRAL","speaker":"B","text":"And then my brother Kevin, he was in there too.","start":1496497,"end":1498288,"confidence":0.8921219000000000232120100918109528720378875732421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Your brother Kevin was in there too.","start":1498353,"end":1500321,"confidence":0.89857565999999999828418140168651007115840911865234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Is he an older brother?","start":1500978,"end":1502094,"confidence":0.90338960000000001482334255342721007764339447021484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Younger, okay.","start":1503672,"end":1504801,"confidence":0.61619776000000003879364385284134186804294586181640625},{"sentiment":"NEUTRAL","speaker":"A","text":"He's youngest.","start":1505204,"end":1505769,"confidence":0.77470300000000003048938879146589897572994232177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Youngest, okay, got that.","start":1506576,"end":1508995,"confidence":0.70248929999999998319282212833059020340442657470703125},{"sentiment":"NEGATIVE","speaker":"A","text":"Did anything happen here that you would now consider abuse, neglect, or harmful as an adult?","start":1511360,"end":1515273,"confidence":0.77506079999999999419202367789694108068943023681640625},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":1516227,"end":1516324,"confidence":0.49361873000000000555331780560663901269435882568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, okay.","start":1516874,"end":1517391,"confidence":0.595505830000000013768612916464917361736297607421875},{"sentiment":"NEUTRAL","speaker":"A","text":"And I know the question is, what was different about this placement compared with the others?","start":1520372,"end":1524026,"confidence":0.82266706000000000553740164832561276853084564208984375},{"sentiment":"NEUTRAL","speaker":"A","text":"I know you said it was the best one.","start":1524091,"end":1525514,"confidence":0.490764680000000008686100727572920732200145721435546875},{"sentiment":"NEUTRAL","speaker":"A","text":"What made it the best one?","start":1526662,"end":1527665,"confidence":0.5820027599999999523561200476251542568206787109375},{"sentiment":"POSITIVE","speaker":"B","text":"The staff are actually very nice.","start":1528070,"end":1530880,"confidence":0.98481560000000001320330511589418165385723114013671875},{"sentiment":"NEUTRAL","speaker":"B","text":"The husband\u2014 there was a husband and wife that owned the fruiters as well, but they ran that.","start":1531710,"end":1535630,"confidence":0.87488469999999995962980392505414783954620361328125},{"sentiment":"NEUTRAL","speaker":"B","text":"So I don't know if you\u2014 I can't remember, but I knew Mr Rankin.","start":1536090,"end":1540010,"confidence":0.81047826999999994512791090528480708599090576171875},{"sentiment":"NEUTRAL","speaker":"B","text":"He used to take us to the fruiters.","start":1540010,"end":1541050,"confidence":0.85172020000000003836504447463084943592548370361328125},{"sentiment":"NEUTRAL","speaker":"B","text":"And Mr\u2014 who, sorry?","start":1541790,"end":1543410,"confidence":0.5725078999999999584957777187810279428958892822265625},{"sentiment":"NEUTRAL","speaker":"B","text":"His name is Mr Rankin.","start":1543450,"end":1544820,"confidence":0.85645749999999998269828438424156047403812408447265625},{"sentiment":"NEGATIVE","speaker":"B","text":"I can't remember his first name.","start":1544850,"end":1545810,"confidence":0.510623040000000028015847419737838208675384521484375},{"sentiment":"NEUTRAL","speaker":"B","text":"The fruiters in that, in Welshgate, were just along the way where I stayed in Paisley.","start":1545810,"end":1551310,"confidence":0.90300875999999996590617001857026480138301849365234375},{"sentiment":"NEUTRAL","speaker":"B","text":"So there's something called Paisley.","start":1551690,"end":1552610,"confidence":0.8724561299999999963716845741146244108676910400390625},{"sentiment":"NEUTRAL","speaker":"B","text":"On the fruiters, and he used to take the fruiters and that, and you just used to help yourself.","start":1552670,"end":1555490,"confidence":0.84590189999999998438084958252147771418094635009765625},{"sentiment":"POSITIVE","speaker":"A","text":"I remember to see the shed and I just thought\u2014 Okay, I'm glad that there was at least, you know, one place that was safe for you.","start":1555998,"end":1564491,"confidence":0.84400679999999994596038277450134046375751495361328125},{"sentiment":"NEUTRAL","speaker":"B","text":"That was the only one, aye.","start":1564555,"end":1566497,"confidence":0.74711852999999994739965814005699940025806427001953125},{"sentiment":"POSITIVE","speaker":"B","text":"Oh, bless you.","start":1566802,"end":1567396,"confidence":0.84304075999999994461830965519766323268413543701171875},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm going to move on now to Newfield.","start":1568199,"end":1571297,"confidence":0.88564556999999999309380882550613023340702056884765625},{"sentiment":"NEUTRAL","speaker":"A","text":"So I can see that you were there for about 6 months as well.","start":1571715,"end":1574155,"confidence":0.88086253000000003243741275582578964531421661376953125},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":1574909,"end":1575166,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"What was Newfield in a sense of, was it a house?","start":1575632,"end":1579276,"confidence":0.8909108999999999500829517273814417421817779541015625},{"sentiment":"NEUTRAL","speaker":"B","text":"It was not, it was units.","start":1580769,"end":1582037,"confidence":0.6325878499999999515779336434206925332546234130859375},{"sentiment":"NEUTRAL","speaker":"B","text":"There was like 4 or 5 different units because it was a residential home for boys and girls.","start":1582230,"end":1586308,"confidence":0.91526249999999997886135361113701947033405303955078125},{"sentiment":"NEUTRAL","speaker":"B","text":"It was a residential, okay, boys and girls, plus the school was inside.","start":1588518,"end":1593184,"confidence":0.81435709999999994490593735463335178792476654052734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, and how many people were there to a unit?","start":1597877,"end":1602747,"confidence":0.83478266000000000968128688327851705253124237060546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you remember it all?","start":1602796,"end":1603553,"confidence":0.81777990000000000403446165364584885537624359130859375},{"sentiment":"POSITIVE","speaker":"B","text":"That's okay.","start":1605400,"end":1605758,"confidence":0.73359823000000001780307457011076621711254119873046875},{"sentiment":"NEUTRAL","speaker":"B","text":"I'd say 6 plus, wasn't it?","start":1606571,"end":1608459,"confidence":0.8543162300000000097810470833792351186275482177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":1608524,"end":1608833,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"So we'll go with like just 6 or more to a unit, and you said there was about 4 or 5 units?","start":1609266,"end":1617634,"confidence":0.8696272400000000235564812101074494421482086181640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, there was.","start":1618563,"end":1619237,"confidence":0.6856457000000000245876208282425068318843841552734375},{"sentiment":"NEUTRAL","speaker":"B","text":"They were named after islands: Campsie, South, Iona.","start":1620006,"end":1625953,"confidence":0.88074784999999999879349843467934988439083099365234375},{"sentiment":"NEUTRAL","speaker":"A","text":"They were named after islands.","start":1626418,"end":1627412,"confidence":0.80466205000000001756887968440423719584941864013671875},{"sentiment":"NEUTRAL","speaker":"A","text":"And I've got you down as being in the Campsie unit, is that right?","start":1628903,"end":1631612,"confidence":0.8058362999999999498612623938242904841899871826171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, I was in Campsie and South.","start":1632189,"end":1633407,"confidence":0.8015255999999999492189317606971599161624908447265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Campsie and South?","start":1634369,"end":1635299,"confidence":0.848520900000000022345147954183630645275115966796875},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":1635957,"end":1636037,"confidence":0.49361873000000000555331780560663901269435882568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":1636213,"end":1638685,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, and what about the units?","start":1639889,"end":1642649,"confidence":0.79947559999999995294928112343768589198589324951171875},{"sentiment":"NEUTRAL","speaker":"A","text":"What did they look like?","start":1642778,"end":1643933,"confidence":0.85131495999999995394347251931321807205677032470703125},{"sentiment":"NEUTRAL","speaker":"A","text":"You know, was there a kitchen, dining room?","start":1643997,"end":1647015,"confidence":0.8849525000000000307665004584123380482196807861328125},{"sentiment":"NEUTRAL","speaker":"B","text":"There was a kitchen, dining room, yes.","start":1647833,"end":1649101,"confidence":0.75414323999999999248444737531826831400394439697265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Couches.","start":1649197,"end":1649631,"confidence":0.6637350300000000036249048207537271082401275634765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Just looked like\u2014 the units kind of looked like a house, you know what I mean?","start":1650096,"end":1654446,"confidence":0.7557576299999999580592202619300223886966705322265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":1655376,"end":1655714,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"What about your bedroom?","start":1657142,"end":1659421,"confidence":0.85422889999999995769286442737211473286151885986328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you have your own bedroom or did you share?","start":1659469,"end":1661186,"confidence":0.88658029999999998782556076548644341528415679931640625},{"sentiment":"NEUTRAL","speaker":"A","text":"I had my own bedroom, yes.","start":1661748,"end":1662678,"confidence":0.7396019700000000529627186551806516945362091064453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Own bedroom.","start":1662935,"end":1663544,"confidence":0.72360473999999996852494632548769004642963409423828125},{"sentiment":"NEUTRAL","speaker":"A","text":"And what about bathrooms?","start":1663736,"end":1664747,"confidence":0.62547856999999995597505630939849652349948883056640625},{"sentiment":"POSITIVE","speaker":"B","text":"Yes, there was shared bathrooms, yes, for the residents.","start":1665885,"end":1668804,"confidence":0.50984010000000001827658024922129698097705841064453125},{"sentiment":"NEUTRAL","speaker":"A","text":"And what about showers?","start":1669189,"end":1670119,"confidence":0.778929769999999965790493661188520491123199462890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Was there shared showers?","start":1670215,"end":1671081,"confidence":0.90700440000000004392433083921787329018115997314453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Eh, can't remember, but I know there was baths.","start":1672139,"end":1674384,"confidence":0.75011145999999995215290482519776560366153717041015625},{"sentiment":"NEUTRAL","speaker":"A","text":"I remember that back then.","start":1674625,"end":1675619,"confidence":0.76869569999999998177742099869647063314914703369140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Were they shared baths, so kind of everyone would take it in turns to use the baths?","start":1675988,"end":1679291,"confidence":0.89974849999999995109334349763230420649051666259765625},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":1679997,"end":1680157,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":1680734,"end":1680991,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"What about routines?","start":1682017,"end":1682755,"confidence":0.80839497000000004600650527208927087485790252685546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Was there any specific kind of bathing routine, you know, was it you have to bath in the morning and night, or?","start":1682819,"end":1688335,"confidence":0.907575299999999973721287460648454725742340087890625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, not really.","start":1689237,"end":1690059,"confidence":0.59273153999999994567815519985742866992950439453125},{"sentiment":"NEGATIVE","speaker":"A","text":"No, no.","start":1690123,"end":1690462,"confidence":0.53180579999999999518678350796108134090900421142578125},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay, I think it was kind of your choice, if you know what I mean.","start":1690703,"end":1695504,"confidence":0.8066126000000000129119825942325405776500701904296875},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, okay.","start":1695859,"end":1696584,"confidence":0.55090344000000002200323478973587043583393096923828125},{"sentiment":"NEUTRAL","speaker":"A","text":"You didn't have a choice?","start":1696890,"end":1697599,"confidence":0.55940920000000005085638576929341070353984832763671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, you had a choice?","start":1698416,"end":1699308,"confidence":0.6313317400000000301218960885307751595973968505859375},{"sentiment":"NEUTRAL","speaker":"B","text":"It was up to you, but nobody ever said to you, go for a shower in the bathroom every day, which I think you should have.","start":1700200,"end":1706025,"confidence":0.72147744999999996462491935744765214622020721435546875},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, okay.","start":1706382,"end":1709626,"confidence":0.55090344000000002200323478973587043583393096923828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, what about the food?","start":1709853,"end":1711312,"confidence":0.7808804499999999482184875887469388544559478759765625},{"sentiment":"POSITIVE","speaker":"B","text":"I think it's actually all right, as I can remember, but I cannae remember that much, darling.","start":1714107,"end":1718467,"confidence":0.67588013000000002339362481507123447954654693603515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, again, it's just one of them.","start":1718888,"end":1720330,"confidence":0.53638960000000002192876991102821193635463714599609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Right.","start":1721074,"end":1724372,"confidence":0.56647499999999995079491554861306212842464447021484375},{"sentiment":"NEUTRAL","speaker":"A","text":"And what about toiletries?","start":1727298,"end":1729787,"confidence":0.63984834999999995464037283454672433435916900634765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you remember being provided shower gel, toothpaste, toothbrush?","start":1729933,"end":1733046,"confidence":0.87232220000000004755946747536654584109783172607421875},{"sentiment":"NEGATIVE","speaker":"A","text":"No, I cannae, no.","start":1733938,"end":1734684,"confidence":0.72629284999999998984065996410208754241466522216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Is that that you can't remember, you weren't given them?","start":1735349,"end":1737733,"confidence":0.51369553999999995053116208509891293942928314208984375},{"sentiment":"NEUTRAL","speaker":"A","text":"I cannae remember.","start":1738658,"end":1739493,"confidence":0.57684827000000005181590267966384999454021453857421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, no, that's okay.","start":1739558,"end":1740332,"confidence":0.51965859999999997054231926085776649415493011474609375},{"sentiment":"NEUTRAL","speaker":"A","text":"I just wanted to clarify that I didn't get that any mistaken.","start":1740381,"end":1742784,"confidence":0.75092119999999995538786379256634972989559173583984375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I can't remember.","start":1743590,"end":1745410,"confidence":0.5773321399999999936625272312085144221782684326171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Then I got to be about older.","start":1745410,"end":1746300,"confidence":0.81786864999999997483115521390573121607303619384765625},{"sentiment":"NEUTRAL","speaker":"B","text":"I know of it, but no, I can't remember that, no.","start":1746730,"end":1749710,"confidence":0.5990621000000000417884393755230121314525604248046875},{"sentiment":"POSITIVE","speaker":"A","text":"Okay, no problem at all.","start":1749710,"end":1751250,"confidence":0.77047074000000004279087306713336147367954254150390625},{"sentiment":"NEUTRAL","speaker":"A","text":"And what about contact with family?","start":1751250,"end":1752550,"confidence":0.80625194000000000027483793019200675189495086669921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Was there still no contact?","start":1752550,"end":1753660,"confidence":0.81739930000000005083649057269212789833545684814453125},{"sentiment":"NEGATIVE","speaker":"B","text":"Eh, I don't think anybody ever came to see me in the tube, no.","start":1754690,"end":1758690,"confidence":0.6019003400000000336689254254451952874660491943359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":1758690,"end":1759890,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"What about the staff?","start":1759890,"end":1760710,"confidence":0.7918730000000000490700813315925188362598419189453125},{"sentiment":"NEUTRAL","speaker":"A","text":"What were the staff like in this place?","start":1760710,"end":1762230,"confidence":0.75525549999999996853006223318516276776790618896484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Half and half.","start":1763270,"end":1763770,"confidence":0.6354288500000000450285142505890689790248870849609375},{"sentiment":"NEGATIVE","speaker":"B","text":"Half of them were alright, half of them were arseholes.","start":1763880,"end":1765790,"confidence":0.7895911300000000299093017019913531839847564697265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":1765990,"end":1767590,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't know what I need to put.","start":1767590,"end":1769470,"confidence":0.6728465999999999613834233969100750982761383056640625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, no, say what you need to say, honestly.","start":1769830,"end":1771650,"confidence":0.7108658599999999605500988764106296002864837646484375},{"sentiment":"NEUTRAL","speaker":"A","text":"There's no\u2014 You're all right?","start":1771830,"end":1774080,"confidence":0.77038940000000000196678229258395731449127197265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Some of them are all right, some of them were just\u2014 shouldn't have been there, if you know what I mean.","start":1774080,"end":1778930,"confidence":0.65621483000000002672180698937154375016689300537109375},{"sentiment":"NEUTRAL","speaker":"A","text":"What about the other children there?","start":1779280,"end":1780719,"confidence":0.7337577299999999969060127114062197506427764892578125},{"sentiment":"NEUTRAL","speaker":"B","text":"Eh, it's kind of\u2014 some of them are all right, some of them aren't.","start":1782240,"end":1784340,"confidence":0.650120260000000005362608135328628122806549072265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Kinda, they've probably seen this, they've probably seen the same as me.","start":1784860,"end":1788640,"confidence":0.70684420000000003359019729032297618687152862548828125},{"sentiment":"NEUTRAL","speaker":"B","text":"He was all right, he wasn't.","start":1788640,"end":1789470,"confidence":0.6023676399999999819812046553124673664569854736328125},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, well, you're never going to get along with everyone.","start":1789760,"end":1791830,"confidence":0.810024260000000051462620831443928182125091552734375},{"sentiment":"NEUTRAL","speaker":"A","text":"That's it, kinda.","start":1792840,"end":1793580,"confidence":0.7245454000000000061021410147077403962612152099609375},{"sentiment":"NEGATIVE","speaker":"B","text":"You don't know them, so yeah, you go, ah, fuck you.","start":1793580,"end":1797600,"confidence":0.903657200000000049300297177978791296482086181640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":1797600,"end":1798000,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"What about any rules?","start":1800486,"end":1801248,"confidence":0.790820599999999984675014275126159191131591796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Was there any rules that you can remember from here?","start":1801312,"end":1803434,"confidence":0.87199689999999996370405597190256230533123016357421875},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":1805444,"end":1806041,"confidence":0.49361873000000000555331780560663901269435882568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"What about any punishments?","start":1806767,"end":1807589,"confidence":0.739098699999999997345412339200265705585479736328125},{"sentiment":"NEGATIVE","speaker":"B","text":"I used to get locked in your room and battered and all that in there.","start":1808783,"end":1811412,"confidence":0.6581347600000000408471123591880314052104949951171875},{"sentiment":"NEGATIVE","speaker":"B","text":"I didn't like that place at all.","start":1811621,"end":1813412,"confidence":0.97276412999999994912769807342556305229663848876953125},{"sentiment":"NEUTRAL","speaker":"A","text":"So they would take you to your room?","start":1813944,"end":1815218,"confidence":0.83307432999999997402795770540251396596431732177734375},{"sentiment":"NEGATIVE","speaker":"B","text":"Some of the staff used to hit you and things like that and throw you in your room and things like that.","start":1816842,"end":1820676,"confidence":0.73140119999999997357775782802491448819637298583984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":1823137,"end":1823317,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"So I know you've just said that, but I'll ask the same question again.","start":1825569,"end":1828060,"confidence":0.68349504000000005365933475331985391676425933837890625},{"sentiment":"NEGATIVE","speaker":"A","text":"Did anything happen there that as an adult you now consider to be abuse, neglect, or harmful?","start":1828174,"end":1832752,"confidence":0.7850904499999999952564166960655711591243743896484375},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":1833561,"end":1833836,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"And how would you label that?","start":1834226,"end":1836026,"confidence":0.789768000000000025551116777933202683925628662109375},{"sentiment":"NEGATIVE","speaker":"B","text":"Physical abuse, getting hot and bothered and clearing your room and locked in your room.","start":1837243,"end":1840341,"confidence":0.8995075999999999627476654495694674551486968994140625},{"sentiment":"NEUTRAL","speaker":"B","text":"I haven't done that.","start":1840470,"end":1841379,"confidence":0.60463845999999998870322315269731916487216949462890625},{"sentiment":"NEGATIVE","speaker":"B","text":"I just didn't like the place at all.","start":1843199,"end":1844670,"confidence":0.97251790000000004621227844836539588868618011474609375},{"sentiment":"NEGATIVE","speaker":"B","text":"I just couldn't stand it.","start":1844750,"end":1846189,"confidence":0.95413183999999995332785829305066727101802825927734375},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":1849060,"end":1849220,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEGATIVE","speaker":"B","text":"And you've made a complaint, tell staff, as I said to you, you just get knocked.","start":1851478,"end":1855212,"confidence":0.49427164000000001209400579682551324367523193359375},{"sentiment":"NEGATIVE","speaker":"B","text":"They just ignore you.","start":1855456,"end":1857307,"confidence":0.81751300000000004519762342169997282326221466064453125},{"sentiment":"NEGATIVE","speaker":"A","text":"And who was responsible for the abuse, the physical abuse?","start":1861040,"end":1864444,"confidence":0.77620345000000001700612983768223784863948822021484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, the staff.","start":1865493,"end":1866171,"confidence":0.63191753999999999980019538270425982773303985595703125},{"sentiment":"NEUTRAL","speaker":"A","text":"The staff.","start":1866461,"end":1866929,"confidence":0.69549790000000000222968310481519438326358795166015625},{"sentiment":"NEUTRAL","speaker":"A","text":"And was there any, you know, was it just a particular set of staff or was it kind of all of them?","start":1867026,"end":1870497,"confidence":0.836760640000000055493956097052432596683502197265625},{"sentiment":"NEUTRAL","speaker":"B","text":"No, just this kind of, as I said to you, some of them are alright, some of them on me.","start":1871292,"end":1875625,"confidence":0.53657440000000000690505430611665360629558563232421875},{"sentiment":"NEGATIVE","speaker":"B","text":"Yeah, you know, it's not in order.","start":1876756,"end":1877819,"confidence":0.71146830000000005345128784028929658234119415283203125},{"sentiment":"NEUTRAL","speaker":"B","text":"You probably notice that in all your claims you're dealing with someone.","start":1877900,"end":1879930,"confidence":0.67756486000000004654708618545555509626865386962890625},{"sentiment":"NEUTRAL","speaker":"B","text":"A lot of people, some of the staff they like, and some of them they're just no.","start":1880171,"end":1883941,"confidence":0.52640330000000001842153096731635741889476776123046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":1885302,"end":1885480,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEGATIVE","speaker":"A","text":"So can you give me one clear example of a time when you were physically abused?","start":1886416,"end":1892774,"confidence":0.62280889999999999862012600715388543903827667236328125},{"sentiment":"NEUTRAL","speaker":"A","text":"What happened beforehand, what happened during, and what happened after?","start":1893113,"end":1896340,"confidence":0.87064419999999997923367800467531196773052215576171875},{"sentiment":"NEUTRAL","speaker":"B","text":"But it's just, just, I can't even remember what happened before that.","start":1897950,"end":1902128,"confidence":0.54368559999999999110542603375506587326526641845703125},{"sentiment":"NEGATIVE","speaker":"B","text":"I remember getting hot grabbed and threw my room and things up.","start":1902210,"end":1905514,"confidence":0.86280875999999995240585803912836126983165740966796875},{"sentiment":"NEUTRAL","speaker":"A","text":"So can you remember where it happened?","start":1906571,"end":1907970,"confidence":0.86287199999999997235278215157450176775455474853515625},{"sentiment":"NEUTRAL","speaker":"A","text":"You know, was it in a communal area?","start":1908018,"end":1909644,"confidence":0.8714577599999999701907427152036689221858978271484375},{"sentiment":"NEUTRAL","speaker":"B","text":"It was in a\u2014 no, it wasn't in a communal area, it was in a private bit.","start":1910590,"end":1913458,"confidence":0.81568854999999995669668351183645427227020263671875},{"sentiment":"NEUTRAL","speaker":"A","text":"In a private what, sorry?","start":1914349,"end":1915289,"confidence":0.5803930999999999951199924907996319234371185302734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Just in a private bit.","start":1916035,"end":1917023,"confidence":0.78702645999999998327467665149015374481678009033203125},{"sentiment":"NEUTRAL","speaker":"A","text":"In a private bit of the unit.","start":1917671,"end":1919178,"confidence":0.758818030000000032231355362455360591411590576171875},{"sentiment":"NEUTRAL","speaker":"A","text":"And so what did the member of staff do?","start":1921766,"end":1924274,"confidence":0.80683329999999997550474972740630619227886199951171875},{"sentiment":"NEGATIVE","speaker":"B","text":"They actually just grabbed me and And actually punched me and actually threw me on the bed, then locked the door.","start":1927324,"end":1934308,"confidence":0.83052539999999996922497302875854074954986572265625},{"sentiment":"NEGATIVE","speaker":"A","text":"Did he physically hurt you apart from grabbing you?","start":1936950,"end":1939087,"confidence":0.52810670000000003998508191216387785971164703369140625},{"sentiment":"NEGATIVE","speaker":"B","text":"Yes, he actually whacked me.","start":1940001,"end":1941061,"confidence":0.726335469999999983059524311101995408535003662109375},{"sentiment":"NEGATIVE","speaker":"B","text":"He actually punched me.","start":1943042,"end":1946874,"confidence":0.72567459999999994746389120336971245706081390380859375},{"sentiment":"NEUTRAL","speaker":"A","text":"And where did that hit?","start":1947266,"end":1948130,"confidence":0.77232730000000004988436330677359364926815032958984375},{"sentiment":"NEUTRAL","speaker":"A","text":"At my face.","start":1949733,"end":1950325,"confidence":0.67035294000000000824712742542033083736896514892578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, and was there a mark after, I'm assuming?","start":1951910,"end":1954403,"confidence":0.9026747299999999807340600455063395202159881591796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, I suppose.","start":1955070,"end":1955815,"confidence":0.716240800000000010783196557895280420780181884765625},{"sentiment":"NEGATIVE","speaker":"A","text":"And then he locked you in your room?","start":1957008,"end":1958134,"confidence":0.61758166999999997148762531651300378143787384033203125},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":1960300,"end":1960655,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"And how long were you left for?","start":1961220,"end":1962448,"confidence":0.85448175999999997909384319427772425115108489990234375},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, a good few hours.","start":1963481,"end":1964337,"confidence":0.7231300499999999686906448914669454097747802734375},{"sentiment":"NEUTRAL","speaker":"A","text":"And can you remember what happened when you were let out of your room?","start":1967747,"end":1969867,"confidence":0.84147220000000000350581785824033431708812713623046875},{"sentiment":"POSITIVE","speaker":"B","text":"I was just like, my roommate, quite a nice staff actually, what happened to your face?","start":1971132,"end":1975255,"confidence":0.71664625000000004018119170723366551101207733154296875},{"sentiment":"NEGATIVE","speaker":"B","text":"I said he whacked me, and then all of a sudden, and get caught up a bit, I fail.","start":1976079,"end":1981512,"confidence":0.711384699999999980946085997857153415679931640625},{"sentiment":"NEUTRAL","speaker":"B","text":"That's what they used to say.","start":1981931,"end":1982847,"confidence":0.74772749999999998937738610038650222122669219970703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Obviously, a young lady and they're adults, they've got to believe they're adults.","start":1984842,"end":1988380,"confidence":0.59068525000000005054090479461592622101306915283203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, that's what happens.","start":1989827,"end":1994275,"confidence":0.63284160000000000412256895288010127842426300048828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, now how often did this happen?","start":1996730,"end":1999260,"confidence":0.72298549999999994764010580183821730315685272216796875},{"sentiment":"NEUTRAL","speaker":"B","text":"A couple of times.","start":2000613,"end":2001403,"confidence":0.6749475000000000335376171278767287731170654296875},{"sentiment":"NEUTRAL","speaker":"A","text":"But it wasn't a regular occurrence?","start":2003369,"end":2004916,"confidence":0.70891040000000005161240324014215730130672454833984375},{"sentiment":"NEUTRAL","speaker":"B","text":"No, it's just Couple of times with certain staff, yes.","start":2006402,"end":2009002,"confidence":0.836978259999999973928197505301795899868011474609375},{"sentiment":"NEGATIVE","speaker":"A","text":"And did it ever change or become worse?","start":2009576,"end":2011546,"confidence":0.781643199999999982452436597668565809726715087890625},{"sentiment":"NEUTRAL","speaker":"B","text":"No, not really, no.","start":2013722,"end":2015189,"confidence":0.59067919999999995983586131842457689344882965087890625},{"sentiment":"NEGATIVE","speaker":"B","text":"Just kind of the same people all the time.","start":2015334,"end":2016881,"confidence":0.80756724000000001950638761627487838268280029296875},{"sentiment":"NEGATIVE","speaker":"B","text":"They just used to hit me and grab me and throw me in the room.","start":2017026,"end":2020572,"confidence":0.80633790000000005182556606087018735706806182861328125},{"sentiment":"NEGATIVE","speaker":"B","text":"Never liked the place, never liked Newfield at all.","start":2020975,"end":2022748,"confidence":0.96321920000000005313012252372573129832744598388671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":2024610,"end":2025434,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":2027939,"end":2028133,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"And what was the immediate effect from this?","start":2029393,"end":2030848,"confidence":0.82731209999999999471498313141637481749057769775390625},{"sentiment":"NEUTRAL","speaker":"A","text":"You know, was there still, was there any bedwetting, sleep problems?","start":2030945,"end":2033579,"confidence":0.5965823500000000390031118513434194028377532958984375},{"sentiment":"NEGATIVE","speaker":"B","text":"You're bedwetting, you don't want to go to sleep and then this happens to you.","start":2034350,"end":2038815,"confidence":0.8897842000000000250992115979897789657115936279296875},{"sentiment":"NEUTRAL","speaker":"B","text":"You lie awake all night thinking you've got to clean the hickey and all that as well.","start":2039621,"end":2042136,"confidence":0.55075700000000005207567710385774262249469757080078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":2048263,"end":2048425,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"It's kind of one of the places I like to forget.","start":2048668,"end":2050692,"confidence":0.57562846000000000845631120682810433208942413330078125},{"sentiment":"NEGATIVE","speaker":"A","text":"I just don't like that at all.","start":2050789,"end":2052069,"confidence":0.96185609999999999164543851293274201452732086181640625},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, absolutely understandable.","start":2052717,"end":2054271,"confidence":0.61704325999999998231260178727097809314727783203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Just going to ask really quick, just like I asked with the old one, in Newfield, what were the staff like when you did wet the bed?","start":2055150,"end":2062112,"confidence":0.84118709999999996540509528131224215030670166015625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, some, as I said, some of them used to change it, some of them didn't bother at all.","start":2063283,"end":2067449,"confidence":0.66050260000000005078391041024588048458099365234375},{"sentiment":"NEUTRAL","speaker":"A","text":"And the ones that didn't bother, was that left to you to deal with?","start":2067850,"end":2070301,"confidence":0.527191100000000023584334485349245369434356689453125},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":2071199,"end":2071455,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, and was that so, for example, you would have to change your own bedsheets or go for a quick bath, clean off?","start":2071856,"end":2080172,"confidence":0.85992025999999999186229615588672459125518798828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Have to go and do it yourself, yes.","start":2081070,"end":2082608,"confidence":0.79873709999999997766195747317397035658359527587890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, and some would help and some just wouldn't?","start":2083554,"end":2086358,"confidence":0.57435524000000004463117875275202095508575439453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Some of them were alright, some of them Okay, um, did the same thing happen to anyone else, or did you ever witness anything?","start":2086983,"end":2101707,"confidence":0.7168482000000000464723370896535925567150115966796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, a few people in here now.","start":2102052,"end":2104200,"confidence":0.84506329999999996172022065366036258637905120849609375},{"sentiment":"NEUTRAL","speaker":"B","text":"You've witnessed it?","start":2106230,"end":2106778,"confidence":0.7629278299999999735092615082976408302783966064453125},{"sentiment":"NEUTRAL","speaker":"B","text":"You've not seen it happening?","start":2106844,"end":2108056,"confidence":0.6151467999999999936022732072160579264163970947265625},{"sentiment":"NEUTRAL","speaker":"A","text":"And would other people have seen it happening to you?","start":2111097,"end":2112975,"confidence":0.79981846000000000884710971149615943431854248046875},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":2113799,"end":2113914,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":2118646,"end":2118999,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you tell anyone what was happening?","start":2120333,"end":2122133,"confidence":0.815003200000000038727421269868500530719757080078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, I told other members of staff, but as I said to you, when you're that young, they don't believe you.","start":2122905,"end":2126874,"confidence":0.527322199999999963182517603854648768901824951171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Actually, they don't think I'm as bad as much as you do, you know.","start":2129257,"end":2132183,"confidence":0.50487333999999994826879401443875394761562347412109375},{"sentiment":"NEUTRAL","speaker":"A","text":"And what was different about this care placement compared to the others?","start":2138333,"end":2141238,"confidence":0.8216061999999999532207084484980441629886627197265625},{"sentiment":"NEGATIVE","speaker":"A","text":"Just, just, I don't know what it was.","start":2142620,"end":2145140,"confidence":0.641640699999999952751750242896378040313720703125},{"sentiment":"NEGATIVE","speaker":"B","text":"I just, I couldn't take that.","start":2145180,"end":2146060,"confidence":0.92254080000000004968541134076076559722423553466796875},{"sentiment":"NEGATIVE","speaker":"B","text":"I just didn't like it.","start":2146060,"end":2147020,"confidence":0.943248599999999992604671206208877265453338623046875},{"sentiment":"NEGATIVE","speaker":"B","text":"I couldn't take the voice at all.","start":2148160,"end":2149480,"confidence":0.93653120000000000811013478596578352153301239013671875},{"sentiment":"NEGATIVE","speaker":"B","text":"I just couldn't make it.","start":2149480,"end":2150540,"confidence":0.85702675999999999856271415410446934401988983154296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Some homes you mustn't go around, some homes you don't.","start":2151770,"end":2154790,"confidence":0.5919993500000000352656570612452924251556396484375},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, absolutely.","start":2155160,"end":2157900,"confidence":0.5014298999999999839616293684230186045169830322265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, I'm now going to move on to Balrossie.","start":2158090,"end":2160510,"confidence":0.84422180000000002220161832156009040772914886474609375},{"sentiment":"NEUTRAL","speaker":"A","text":"So just for your knowledge, there is only 2 placements left, so we're going to do Balrossie now and then we'll do Kibble, and then that is everything for the in-depth of each placement, okay?","start":2160520,"end":2169300,"confidence":0.80072175999999994910893974520149640738964080810546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, would you like to take a break at all, or you're happy to continue?","start":2170032,"end":2172779,"confidence":0.81762904000000002913139951488119550049304962158203125},{"sentiment":"NEUTRAL","speaker":"B","text":"No, Marie, I've got a can.","start":2173551,"end":2174530,"confidence":0.7171848400000000456344650956452824175357818603515625},{"sentiment":"POSITIVE","speaker":"A","text":"Perfect.","start":2175494,"end":2176057,"confidence":0.76724212999999996664968193726963363587856292724609375},{"sentiment":"NEUTRAL","speaker":"A","text":"What type of setting was Balrossie?","start":2177744,"end":2179286,"confidence":0.8629828699999999574998810203396715223789215087890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Was it a residential school or a house?","start":2179350,"end":2181914,"confidence":0.8469252000000000446533476861077360808849334716796875},{"sentiment":"NEUTRAL","speaker":"B","text":"A residential de-listed school.","start":2182398,"end":2184076,"confidence":0.7249486000000000540666178494575433433055877685546875},{"sentiment":"NEUTRAL","speaker":"B","text":"It was\u2014 there was what, 1, 2, 3\u2014 I think it was like 1, 2, 3, 5 houses.","start":2184172,"end":2190585,"confidence":0.8881984000000000545327338841161690652370452880859375},{"sentiment":"NEUTRAL","speaker":"B","text":"It's actually turned into flats now.","start":2192833,"end":2195113,"confidence":0.51609979999999999744630940767819993197917938232421875},{"sentiment":"NEUTRAL","speaker":"B","text":"It's in Kilmacomb, and Some of the flats are worth a fortune.","start":2195242,"end":2199641,"confidence":0.52328110000000005452847062770160846412181854248046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, and how long were you in there for?","start":2200219,"end":2202740,"confidence":0.84570014000000004461554681256529875099658966064453125},{"sentiment":"NEUTRAL","speaker":"A","text":"I believe that looks like a year and a half, 2 years maybe.","start":2202805,"end":2205888,"confidence":0.7888052500000000133439925775746814906597137451171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Looks like you were there for about 1, 2\u2014 I'm trying to work out\u2014 2 years minus 1 month, right?","start":2206338,"end":2214320,"confidence":0.8291377399999999564528252449235878884792327880859375},{"sentiment":"NEUTRAL","speaker":"B","text":"About 23 months, that's it.","start":2214834,"end":2216696,"confidence":0.83012929999999995889226056533516384661197662353515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, yeah, I remember that because I ain't got no memorable losses because I remember talking to a couple of police officers and they said it was getting renovated on the flats.","start":2217724,"end":2228358,"confidence":0.5785271499999999900154534770990721881389617919921875},{"sentiment":"POSITIVE","speaker":"A","text":"Wow, okay.","start":2229486,"end":2230437,"confidence":0.88332209999999999894271240918897092342376708984375},{"sentiment":"NEGATIVE","speaker":"B","text":"And it was a lassie building, so they didn't understand that.","start":2231098,"end":2232919,"confidence":0.5719414400000000231472085943096317350864410400390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so again, kind of like what with the rest, what was your daily life?","start":2234530,"end":2242175,"confidence":0.83703179999999999250093196678790263831615447998046875},{"sentiment":"NEUTRAL","speaker":"A","text":"So what was the actual accommodation like?","start":2242240,"end":2243958,"confidence":0.816007139999999964175003697164356708526611328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you have your own bedroom?","start":2244022,"end":2245287,"confidence":0.8634634599999999604591494062333367764949798583984375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, it was dormitories.","start":2245886,"end":2246988,"confidence":0.6460873499999999491905100512667559087276458740234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, and how many did you share with?","start":2249561,"end":2251993,"confidence":0.8933211599999999474874812221969477832317352294921875},{"sentiment":"NEUTRAL","speaker":"A","text":"4.","start":2254589,"end":2254654,"confidence":0.52513105000000004363158723208471201360225677490234375},{"sentiment":"NEUTRAL","speaker":"A","text":"And were they 4 other males?","start":2254767,"end":2256075,"confidence":0.8914212999999999720301957495394162833690643310546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":2256140,"end":2256398,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, it was just boys.","start":2257012,"end":2260952,"confidence":0.725934740000000022774884200771339237689971923828125},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":2261630,"end":2261872,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"POSITIVE","speaker":"A","text":"Okay, no problem.","start":2262115,"end":2263859,"confidence":0.58404654000000000291237256533349864184856414794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"I just have to cheque just because sometimes it can be mixed.","start":2263907,"end":2266412,"confidence":0.7226755000000000261906052401172928512096405029296875},{"sentiment":"NEUTRAL","speaker":"A","text":"What about bathroom-wise?","start":2267697,"end":2268982,"confidence":0.8212175999999999920220261628855951130390167236328125},{"sentiment":"NEUTRAL","speaker":"B","text":"It was just a 1-bed shared bathroom.","start":2271528,"end":2273674,"confidence":0.83832680000000003861515551761840470135211944580078125},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":2273755,"end":2273949,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Was that just shared between the 4 of you in the dormitory, or was it shared between everyone?","start":2274417,"end":2278355,"confidence":0.8985086700000000092813934315927326679229736328125},{"sentiment":"NEUTRAL","speaker":"B","text":"There was 30 people in there.","start":2279143,"end":2280572,"confidence":0.80358154000000003858161790049052797257900238037109375},{"sentiment":"NEUTRAL","speaker":"B","text":"There was 30 of you?","start":2280828,"end":2281775,"confidence":0.85785085000000005361897592592868022620677947998046875},{"sentiment":"NEUTRAL","speaker":"B","text":"In the one floor, yes.","start":2282497,"end":2284872,"confidence":0.72434480000000001087556711354409344494342803955078125},{"sentiment":"NEUTRAL","speaker":"B","text":"It was shared between us all.","start":2285001,"end":2286605,"confidence":0.700692529999999980105940267094410955905914306640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":2287231,"end":2287665,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEGATIVE","speaker":"A","text":"Which I didn't agree with that either.","start":2288210,"end":2289655,"confidence":0.750761030000000051387587518547661602497100830078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":2290120,"end":2290521,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Were there showers, baths?","start":2291179,"end":2292463,"confidence":0.8694147500000000139408484756131656467914581298828125},{"sentiment":"NEUTRAL","speaker":"B","text":"There was just showers and urinals and sinks.","start":2293169,"end":2297759,"confidence":0.6911131999999999830919250598526559770107269287109375},{"sentiment":"NEUTRAL","speaker":"A","text":"There wasn't any baths, no.","start":2297903,"end":2299123,"confidence":0.5991962600000000360722651748801581561565399169921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":2299267,"end":2299524,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"What about any routines?","start":2300391,"end":2302188,"confidence":0.85184055999999996888760733781964518129825592041015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Was there any specific routines that they kept you in?","start":2302252,"end":2305205,"confidence":0.8682225999999999555001295448164455592632293701171875},{"sentiment":"NEUTRAL","speaker":"B","text":"No, not really.","start":2306950,"end":2308030,"confidence":0.59273153999999994567815519985742866992950439453125},{"sentiment":"NEUTRAL","speaker":"B","text":"She used to tell you in the morning, \"I'm going to shower.","start":2308030,"end":2309830,"confidence":0.8579497000000000372921249436330981552600860595703125},{"sentiment":"NEUTRAL","speaker":"B","text":"If you want a shower, go out.\" Okay.","start":2309950,"end":2312110,"confidence":0.82157899999999994822275084516149945557117462158203125},{"sentiment":"NEUTRAL","speaker":"A","text":"What about your school?","start":2312590,"end":2313330,"confidence":0.84222209999999997354080960576538927853107452392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you still do schoolwork?","start":2313330,"end":2314490,"confidence":0.8032833999999999807783979122177697718143463134765625},{"sentiment":"NEUTRAL","speaker":"A","text":"School was in Neeples.","start":2315130,"end":2316980,"confidence":0.81014160000000001726760956444195471704006195068359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, it was in there.","start":2317410,"end":2318790,"confidence":0.711504759999999958353100737440399825572967529296875},{"sentiment":"NEUTRAL","speaker":"B","text":"It was a boys' school, yes.","start":2318790,"end":2320350,"confidence":0.8875526000000000248491005550022237002849578857421875},{"sentiment":"NEUTRAL","speaker":"B","text":"You had to go to school.","start":2320350,"end":2321370,"confidence":0.60888149999999996442312522049178369343280792236328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":2323230,"end":2324410,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"What about the food?","start":2324410,"end":2325330,"confidence":0.84686870000000002978168822664883919060230255126953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you remember anything about the food?","start":2325330,"end":2326800,"confidence":0.87678719999999998879758322800626046955585479736328125},{"sentiment":"POSITIVE","speaker":"B","text":"Food was actually quite good, actually.","start":2327430,"end":2329080,"confidence":0.97629434000000003823771521638263948261737823486328125},{"sentiment":"NEUTRAL","speaker":"B","text":"She used to take me, she used to get your dinner.","start":2329750,"end":2332850,"confidence":0.8608053300000000351843709722743369638919830322265625},{"sentiment":"NEUTRAL","speaker":"B","text":"You used to get your breakfast in your dormitory.","start":2333632,"end":2337466,"confidence":0.7291053499999999853997678656014613807201385498046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":2338304,"end":2338546,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"And lunchtime there was a big canteen for everybody in the full home.","start":2338707,"end":2342186,"confidence":0.6129858500000000542939915249007754027843475341796875},{"sentiment":"NEUTRAL","speaker":"B","text":"And then at tea time you used to bring your dinner, and then at supper time you bring your dinner.","start":2343339,"end":2348452,"confidence":0.8773505999999999804828121341415680944919586181640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":2351091,"end":2351525,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"And were you given like a choice with the food?","start":2353679,"end":2355624,"confidence":0.80008150000000000101607611213694326579570770263671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Was there options, or was it just kind of whatever was given you had to eat?","start":2355672,"end":2358501,"confidence":0.75503796000000000798735300122643820941448211669921875},{"sentiment":"NEUTRAL","speaker":"B","text":"There was kind of breakfast options when you went into the big canteen on time, you'd get up to choice options.","start":2359740,"end":2366214,"confidence":0.84355586999999998543131596306920982897281646728515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":2366782,"end":2367202,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"POSITIVE","speaker":"B","text":"Nighttime and suppertime, suppertime used to get\u2014 they used to\u2014 that was a good thing about suppertime in Bullrocks.","start":2367995,"end":2374625,"confidence":0.9000027999999999916980186753789894282817840576171875},{"sentiment":"NEUTRAL","speaker":"B","text":"You used to go shopping with the staff.","start":2374771,"end":2376776,"confidence":0.81328210000000000778896946940221823751926422119140625},{"sentiment":"NEUTRAL","speaker":"B","text":"They used to take the boys shopping and you could pick which you liked, if you know what I mean.","start":2376873,"end":2381138,"confidence":0.84597014999999997630908410428673960268497467041015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh right, okay.","start":2381413,"end":2381994,"confidence":0.5955456500000000374939190805889666080474853515625},{"sentiment":"POSITIVE","speaker":"B","text":"That was quite good.","start":2383012,"end":2383723,"confidence":0.979251599999999999823785401531495153903961181640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":2383998,"end":2384256,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Back then it was unheard of.","start":2384813,"end":2386596,"confidence":0.71844479999999999453308419106178916990756988525390625},{"sentiment":"NEUTRAL","speaker":"B","text":"So they used to\u2014 we used to go shopping then, but I think that was even just take you for an hour or two or something.","start":2388990,"end":2394775,"confidence":0.8250831400000000481753659187234006822109222412109375},{"sentiment":"NEUTRAL","speaker":"A","text":"So you would go shopping with the staff for the food?","start":2395467,"end":2398135,"confidence":0.84692763999999998159040615064441226422786712646484375},{"sentiment":"NEUTRAL","speaker":"B","text":"For supper time, just no for dinners and lunches, no, just late at night.","start":2398891,"end":2404361,"confidence":0.68638940000000003838209750028909184038639068603515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Used to be yourself at about 7, 8 o'clock.","start":2404602,"end":2406670,"confidence":0.89745474000000002856580749721615575253963470458984375},{"sentiment":"NEUTRAL","speaker":"B","text":"They used to take you shopping, you pick what you wanted.","start":2406817,"end":2409824,"confidence":0.7258210000000000494679852636181749403476715087890625},{"sentiment":"POSITIVE","speaker":"A","text":"Nice, okay.","start":2410313,"end":2411277,"confidence":0.7691318000000000321136894854134880006313323974609375},{"sentiment":"NEUTRAL","speaker":"B","text":"There was like 12 people in there, 12 or 16 around the dormitory, so you had to\u2014 they couldn't exactly get everybody a bit of activity, you know what I mean?","start":2412144,"end":2420978,"confidence":0.6686361400000000454468818134046159684658050537109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, understandable.","start":2422955,"end":2423846,"confidence":0.5260529000000000454662085758172906935214996337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Back then, you're young, it was\u2014 when you're young boys, it was like hot dogs and burgers, chips.","start":2424575,"end":2430811,"confidence":0.691159999999999996589394868351519107818603515625},{"sentiment":"NEUTRAL","speaker":"B","text":"That was the main thing.","start":2431198,"end":2432132,"confidence":0.74937880000000001157189899458899162709712982177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":2432712,"end":2432986,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, and how was\u2014 what was the staff like in there?","start":2436501,"end":2442377,"confidence":0.86960260000000000335518279825919307768344879150390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Was it half and half?","start":2443249,"end":2444962,"confidence":0.86312780000000000057980287238024175167083740234375},{"sentiment":"NEUTRAL","speaker":"B","text":"Some of them were alright, some of them weren't.","start":2445027,"end":2446465,"confidence":0.609381500000000020378365661599673330783843994140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, just the same as before.","start":2447066,"end":2449372,"confidence":0.537061000000000010601297617540694773197174072265625},{"sentiment":"NEGATIVE","speaker":"B","text":"Ah, yeah, it's kind of\u2014 some of them are nice, very nice actually, some of them are, and some of them are just assholes, basically.","start":2449839,"end":2458297,"confidence":0.462770940000000019498571646181517280638217926025390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, fair enough.","start":2458850,"end":2459533,"confidence":0.51567423000000001120923798225703649222850799560546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Keep saying that about people, you know.","start":2459760,"end":2461824,"confidence":0.5145663000000000320000026476918719708919525146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, you're all right.","start":2463817,"end":2464442,"confidence":0.50387733999999995138097119706799276173114776611328125},{"sentiment":"NEUTRAL","speaker":"A","text":"I'd rather you were honest.","start":2464492,"end":2465364,"confidence":0.61241274999999995021227050528977997601032257080078125},{"sentiment":"NEUTRAL","speaker":"A","text":"What about the other children?","start":2467273,"end":2468168,"confidence":0.73538950000000002926725528595852665603160858154296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you get along with them?","start":2468249,"end":2469258,"confidence":0.8545122000000000550556933376356028020381927490234375},{"sentiment":"NEUTRAL","speaker":"B","text":"Eh, half and half.","start":2470710,"end":2471998,"confidence":0.594698249999999983828047334100119769573211669921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Some of them not.","start":2472110,"end":2472835,"confidence":0.527674399999999987898036124533973634243011474609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Some of them I didn't know.","start":2473302,"end":2474638,"confidence":0.64442235000000003264375436629052273929119110107421875},{"sentiment":"NEUTRAL","speaker":"B","text":"You've been in a dorm before.","start":2475073,"end":2476619,"confidence":0.67661870000000001734719035084708593785762786865234375},{"sentiment":"NEUTRAL","speaker":"B","text":"The 4Es used to stick together, if you know what I mean.","start":2478202,"end":2479948,"confidence":0.82287589999999999346158574553555808961391448974609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":2480369,"end":2480708,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"And then there's 4 and there's 4.","start":2481193,"end":2483861,"confidence":0.70227980000000000959659018917591311037540435791015625},{"sentiment":"NEUTRAL","speaker":"B","text":"You're stuck between the 4Es, if you know what I mean.","start":2484104,"end":2486012,"confidence":0.62868000000000001659117287999833934009075164794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so you kind of had no real choice but to try and get along.","start":2486351,"end":2489206,"confidence":0.71845155999999998908123188812169246375560760498046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Well, you kept together because it was actually just, it was just a joke, to be honest with you.","start":2489860,"end":2496100,"confidence":0.70145559999999995692832044369424693286418914794921875},{"sentiment":"NEGATIVE","speaker":"B","text":"I didn't understand it.","start":2496100,"end":2497410,"confidence":0.85409939999999995308144207228906452655792236328125},{"sentiment":"NEGATIVE","speaker":"B","text":"So it was like 40 hours in a room, we go in, well, you tried to go in, but you didn't get a choice.","start":2498320,"end":2503460,"confidence":0.494318160000000006437659294533659704029560089111328125},{"sentiment":"NEUTRAL","speaker":"B","text":"You were in a room and they used to just, when you're in here, that's it.","start":2503460,"end":2507040,"confidence":0.8094268000000000018445689420332200825214385986328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":2507040,"end":2508220,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"And then there was their boys in another room you used to like, and then there were boys in another room you didn't like.","start":2508220,"end":2512020,"confidence":0.52282729999999999481730128536582924425601959228515625},{"sentiment":"NEUTRAL","speaker":"B","text":"So they could make it that way, it's not as if they could say like you didn't get in there.","start":2512780,"end":2515960,"confidence":0.76057439999999998381241539391339756548404693603515625},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, absolutely.","start":2516430,"end":2517444,"confidence":0.5014298999999999839616293684230186045169830322265625},{"sentiment":"NEUTRAL","speaker":"B","text":"You'd love to chew it, chew your end, if you know what I mean.","start":2518313,"end":2520132,"confidence":0.50766604999999997982484956082771532237529754638671875},{"sentiment":"POSITIVE","speaker":"A","text":"Yes, of course.","start":2520550,"end":2521275,"confidence":0.49881916999999997841541699017398059368133544921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Were there any rules in Balrostie that you can remember?","start":2521693,"end":2524639,"confidence":0.8741702000000000083446138887666165828704833984375},{"sentiment":"NEGATIVE","speaker":"A","text":"No, no.","start":2525973,"end":2526560,"confidence":0.53180579999999999518678350796108134090900421142578125},{"sentiment":"NEUTRAL","speaker":"A","text":"And what about any punishments?","start":2529909,"end":2530954,"confidence":0.6942424000000000372523345504305325448513031005859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Ah, there was punishments.","start":2532002,"end":2532825,"confidence":0.5674698400000000031440094971912913024425506591796875},{"sentiment":"NEGATIVE","speaker":"B","text":"I used to get locked in your room and a few of the guys in there that I still know who they are, they used to hit you and throw you about and lock you in your room and all that, didn't they?","start":2532889,"end":2542196,"confidence":0.5192799999999999638333747498109005391597747802734375},{"sentiment":"NEUTRAL","speaker":"B","text":"A lot of them in that Balrossie are just going to like them.","start":2543053,"end":2545313,"confidence":0.61308974000000004966892674929113127291202545166015625},{"sentiment":"NEGATIVE","speaker":"A","text":"The worst thing about Balrossie was the teachers were the worst.","start":2545618,"end":2548567,"confidence":0.9723517999999999883442569625913165509700775146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Really?","start":2549369,"end":2549545,"confidence":0.6008134000000000529695398654439486563205718994140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, we'll get into that in a\u2014 I'm just\u2014 because I'm going to pop that into the other box in our note sheet, which is about the abuse.","start":2549706,"end":2556759,"confidence":0.73748475000000002221867134721833281219005584716796875},{"sentiment":"NEUTRAL","speaker":"A","text":"So I would ask, you know, did anything happen there that you would now consider abuse to be?","start":2556984,"end":2560623,"confidence":0.608549650000000053040594139019958674907684326171875},{"sentiment":"NEGATIVE","speaker":"A","text":"Sexual, physical, emotional, or neglect?","start":2560992,"end":2562835,"confidence":0.68100130000000003160920414302381686866283416748046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Which of those would you say happened in Balrossie?","start":2563092,"end":2565176,"confidence":0.9039367400000000163373670147848315536975860595703125},{"sentiment":"NEGATIVE","speaker":"B","text":"Physical and neglect.","start":2565977,"end":2567901,"confidence":0.8291484000000000076369133239495567977428436279296875},{"sentiment":"NEGATIVE","speaker":"B","text":"Because there was a few of them that used to hit you and throw your boot and batter you and lock you in your room.","start":2568206,"end":2572739,"confidence":0.7562107399999999923778659649542532861232757568359375},{"sentiment":"NEGATIVE","speaker":"B","text":"And the teachers, some of the teachers that used to go, they were worse than the actual staff you dealt with when you were in your dorm.","start":2573787,"end":2580089,"confidence":0.95480160000000002806785914799547754228115081787109375},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, you can actually handle that.","start":2580640,"end":2584563,"confidence":0.66144360000000002042241931121679954230785369873046875},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, I can basically, you can actually handle your heat even though you have a really cold kidney.","start":2584628,"end":2590477,"confidence":0.65535609999999999697450903113349340856075286865234375},{"sentiment":"NEUTRAL","speaker":"B","text":"You know what I'm saying?","start":2591190,"end":2591903,"confidence":0.702246600000000054109250413603149354457855224609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":2592000,"end":2592097,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"POSITIVE","speaker":"B","text":"You'd love to bump into them outside.","start":2594463,"end":2596708,"confidence":0.85067970000000003860662900478928349912166595458984375},{"sentiment":"POSITIVE","speaker":"A","text":"Right, yes.","start":2597510,"end":2598713,"confidence":0.51666033000000000097173824542551301419734954833984375},{"sentiment":"NEGATIVE","speaker":"A","text":"Can you give me one clear example, so one clear time where this physical abuse and neglect happened?","start":2599499,"end":2605304,"confidence":0.79147964999999997903756820960552431643009185791015625},{"sentiment":"NEUTRAL","speaker":"B","text":"Happened a few times in there.","start":2605930,"end":2607068,"confidence":0.840859950000000022640733732259832322597503662109375},{"sentiment":"NEUTRAL","speaker":"B","text":"A few times?","start":2607293,"end":2607822,"confidence":0.80545869999999997190798239898867905139923095703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you give me like one really key one that you'll always remember?","start":2607918,"end":2611222,"confidence":0.5007711599999999929622163108433596789836883544921875},{"sentiment":"NEGATIVE","speaker":"B","text":"I was in the shower and I was refusing to go to school to get a shower and the guy just bounced my knee straight up the tiles in the shower.","start":2612088,"end":2619401,"confidence":0.65167339999999995825419318862259387969970703125},{"sentiment":"NEGATIVE","speaker":"B","text":"And actually just battered me and then told me get a shower and just walked up.","start":2620350,"end":2624991,"confidence":0.781894859999999969346617945120669901371002197265625},{"sentiment":"NEUTRAL","speaker":"A","text":"And was that a teacher or a staff member?","start":2625640,"end":2627003,"confidence":0.8194611000000000533560751136974431574344635009765625},{"sentiment":"NEUTRAL","speaker":"B","text":"That was a staff member.","start":2628110,"end":2629017,"confidence":0.78907249999999995448973777456558309495449066162109375},{"sentiment":"NEUTRAL","speaker":"A","text":"And did you say you hit your head off the tiles?","start":2629763,"end":2631352,"confidence":0.58535146999999998485009200521744787693023681640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, both my heels right off the tiles in the shower and told me get a shower on that.","start":2632032,"end":2637622,"confidence":0.75523079999999997991011468911892734467983245849609375},{"sentiment":"NEGATIVE","speaker":"B","text":"Then I was refusing to go to school and get a shower.","start":2637865,"end":2640050,"confidence":0.57471525999999995004685615640482865273952484130859375},{"sentiment":"NEUTRAL","speaker":"B","text":"I remember that, and I didn't actually know the guy's name.","start":2640131,"end":2642818,"confidence":0.72165555000000003449400765020982362329959869384765625},{"sentiment":"NEUTRAL","speaker":"A","text":"So what was his name?","start":2642866,"end":2644210,"confidence":0.84158779999999999699156205679173581302165985107421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Derek.","start":2645910,"end":2646184,"confidence":0.63542390000000004146585297348792664706707000732421875},{"sentiment":"NEGATIVE","speaker":"B","text":"I can't remember his second name.","start":2646427,"end":2647396,"confidence":0.5015897000000000272024180958396755158901214599609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Derek.","start":2647719,"end":2648139,"confidence":0.63542390000000004146585297348792664706707000732421875},{"sentiment":"POSITIVE","speaker":"A","text":"That's okay, it's good.","start":2648188,"end":2649481,"confidence":0.90637290000000003686864147312007844448089599609375},{"sentiment":"NEUTRAL","speaker":"B","text":"He bounced my head right off the tiles in the shower and told me I'd get a washing or that.","start":2649594,"end":2654700,"confidence":0.718351839999999963737309371936134994029998779296875},{"sentiment":"NEUTRAL","speaker":"A","text":"He told you you would get a lashing?","start":2656517,"end":2657790,"confidence":0.60993339999999995892920878759468905627727508544921875},{"sentiment":"NEUTRAL","speaker":"B","text":"A wash. A wash. A lash.","start":2658708,"end":2660577,"confidence":0.71902940000000004072688852829742245376110076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"A wash.","start":2660947,"end":2661253,"confidence":0.68147060000000003743281240531359799206256866455078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":2661447,"end":2661624,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":2663993,"end":2664283,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"And did he do anything else other than bounce your head off the shower tiles?","start":2664542,"end":2667997,"confidence":0.69166870000000002516316044420818798243999481201171875},{"sentiment":"NEUTRAL","speaker":"B","text":"I just grabbed me before, told me that Yeah, I showed up, we were going to school.","start":2668740,"end":2672395,"confidence":0.8605026000000000063749894252396188676357269287109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":2674630,"end":2674726,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Can I ask when this happened?","start":2675547,"end":2676753,"confidence":0.8498181000000000206995309781632386147975921630859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Were you in the\u2014 was it in the shower room?","start":2676995,"end":2678572,"confidence":0.89268409999999998039044157849275507032871246337890625},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":2679392,"end":2679585,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"And were you clothed?","start":2680148,"end":2681114,"confidence":0.82901173999999999697507746532210148870944976806640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, just my pyjama bottoms on.","start":2682130,"end":2684581,"confidence":0.766200070000000010850271792151033878326416015625},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":2684904,"end":2685210,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"I remember it well.","start":2687630,"end":2688823,"confidence":0.6834314999999999695745600547525100409984588623046875},{"sentiment":"NEUTRAL","speaker":"A","text":"It might sound silly, but for the, you know, the\u2014 not the truthfulness, but for the redress to really understand this, can you remember what, even anything about the pyjama bottoms?","start":2690604,"end":2699835,"confidence":0.5560692499999999593995880786678753793239593505859375},{"sentiment":"NEUTRAL","speaker":"A","text":"You know what colour they were?","start":2699884,"end":2700740,"confidence":0.81106180000000005492211130331270396709442138671875},{"sentiment":"NEUTRAL","speaker":"A","text":"They were blue.","start":2701632,"end":2702217,"confidence":0.711885749999999983828047334100119769573211669921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Did they have any patterns?","start":2703175,"end":2704134,"confidence":0.8780141500000000487347051603137515485286712646484375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, just blue.","start":2704914,"end":2705547,"confidence":0.64248570000000004842632961299386806786060333251953125},{"sentiment":"POSITIVE","speaker":"A","text":"Okay, no problem.","start":2709810,"end":2711820,"confidence":0.58404654000000000291237256533349864184856414794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"And what happened after that?","start":2711916,"end":2712881,"confidence":0.79126079999999998637605358453583903610706329345703125},{"sentiment":"NEUTRAL","speaker":"A","text":"You know, was the bruising\u2014 was there any marks?","start":2713042,"end":2715229,"confidence":0.7908197599999999827247165740118362009525299072265625},{"sentiment":"NEGATIVE","speaker":"B","text":"Ah, there was bruising and fear and things like that.","start":2715374,"end":2718060,"confidence":0.64013785000000000824371682028868235647678375244140625},{"sentiment":"NEGATIVE","speaker":"B","text":"I just got a shower and get ready and went to school because I didn't know how to deal with the guy again because he was just\u2014 he was a moron, just evil.","start":2718189,"end":2725851,"confidence":0.97736823999999999923460336503922007977962493896484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Mm-hmm.","start":2734319,"end":2734769,"confidence":0.71720759999999994516173273950698785483837127685546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":2735928,"end":2736153,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"How often would this happen?","start":2737666,"end":2739162,"confidence":0.831398300000000034515323932282626628875732421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Was it, you know, was the abuse a daily thing, or, you know, every now and then a thing?","start":2739211,"end":2743204,"confidence":0.51648294999999999621564938934170641005039215087890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Every now and then, yes.","start":2744130,"end":2745055,"confidence":0.659336029999999961859202812775038182735443115234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Every now and then, okay.","start":2745348,"end":2746192,"confidence":0.63761460000000003134346115984953939914703369140625},{"sentiment":"NEGATIVE","speaker":"A","text":"And did it ever change or get worse?","start":2748151,"end":2749708,"confidence":0.78328805999999995268723296248936094343662261962890625},{"sentiment":"NEUTRAL","speaker":"B","text":"It changed for the staff.","start":2751005,"end":2751913,"confidence":0.82905810000000002002451537919114343822002410888671875},{"sentiment":"NEUTRAL","speaker":"B","text":"It wasn't the same staff.","start":2751978,"end":2752886,"confidence":0.531402350000000023300117391045205295085906982421875},{"sentiment":"NEUTRAL","speaker":"B","text":"It was different staff at times, aye.","start":2753032,"end":2754330,"confidence":0.78510880000000005107807510285056196153163909912109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":2761411,"end":2761689,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":2761787,"end":2761967,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"POSITIVE","speaker":"B","text":"The only thing I liked about Bullrossie was the food.","start":2762033,"end":2764850,"confidence":0.82937782999999998256868138923891820013523101806640625},{"sentiment":"NEUTRAL","speaker":"B","text":"That was it.","start":2764916,"end":2765882,"confidence":0.55714494000000003293138206572621129453182220458984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Would you say the food was better than any other care setting?","start":2769150,"end":2771566,"confidence":0.74168610000000001480913169871200807392597198486328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Eh, no.","start":2773270,"end":2774529,"confidence":0.57808680000000001175664010588661767542362213134765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":2775014,"end":2775240,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Because I've not got to the last one yet.","start":2776936,"end":2778389,"confidence":0.588615200000000005076117304270155727863311767578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, go on then.","start":2779942,"end":2780725,"confidence":0.66250880000000000880078232512460090219974517822265625},{"sentiment":"POSITIVE","speaker":"A","text":"I can't wait to hear about this full English breakfast.","start":2780774,"end":2782649,"confidence":0.97641957000000001443140718038193881511688232421875},{"sentiment":"NEUTRAL","speaker":"B","text":"That was one of them.","start":2784406,"end":2786255,"confidence":0.68302830000000003263238568251836113631725311279296875},{"sentiment":"POSITIVE","speaker":"B","text":"Kemble was the best one.","start":2786512,"end":2787413,"confidence":0.94258386000000005111587597639299929141998291015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Was it?","start":2787879,"end":2788233,"confidence":0.8071844999999999714646037318743765354156494140625},{"sentiment":"NEGATIVE","speaker":"B","text":"Even though people say, even though a lot of people have bad things to say about it.","start":2788988,"end":2792268,"confidence":0.777031660000000012900045476271770894527435302734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, so what immediate effects did you experience while in Balrossie?","start":2793152,"end":2797013,"confidence":0.88521992999999998819049551457283087074756622314453125},{"sentiment":"NEGATIVE","speaker":"A","text":"So, you know, again, pain, injury, fear, shame, sleep problems, bedwetting?","start":2797158,"end":2801003,"confidence":0.87963884999999997216235669839079491794109344482421875},{"sentiment":"POSITIVE","speaker":"A","text":"Yes, all.","start":2801760,"end":2802291,"confidence":0.58430104999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"All of it?","start":2802951,"end":2803322,"confidence":0.74220030000000003500559841995709575712680816650390625},{"sentiment":"POSITIVE","speaker":"B","text":"I couldn't wait to get out.","start":2804175,"end":2804916,"confidence":0.8054601999999999595303279420477338135242462158203125},{"sentiment":"NEGATIVE","speaker":"B","text":"I just hated the place.","start":2804996,"end":2806252,"confidence":0.97531690000000004214797399981762282550334930419921875},{"sentiment":"NEUTRAL","speaker":"A","text":"And what about And with, am I on Balrossie?","start":2808684,"end":2812000,"confidence":0.888396900000000044883563532494008541107177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, Balrossie.","start":2812000,"end":2812760,"confidence":0.68938310000000002641940000103204511106014251708984375},{"sentiment":"NEUTRAL","speaker":"A","text":"What about with Balrossie with the bedwetting?","start":2812760,"end":2814400,"confidence":0.84044039999999997636592752314754761755466461181640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, I used to do that quite a lot, yes.","start":2815400,"end":2817480,"confidence":0.7356317999999999468485611942014656960964202880859375},{"sentiment":"NEUTRAL","speaker":"A","text":"And what would happen in this institute for that?","start":2817480,"end":2820040,"confidence":0.69861980000000001300719532082439400255680084228515625},{"sentiment":"NEUTRAL","speaker":"A","text":"You know, were the staff helpful?","start":2820040,"end":2821770,"confidence":0.72652452999999994620594634398003108799457550048828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Were they not?","start":2821800,"end":2822170,"confidence":0.78438799999999997414334984568995423614978790283203125},{"sentiment":"NEUTRAL","speaker":"B","text":"No, you had to do it yourself because it was a dormitory.","start":2822820,"end":2824700,"confidence":0.63323090000000004096136763109825551509857177734375},{"sentiment":"NEUTRAL","speaker":"B","text":"That's what dormitories were like.","start":2825360,"end":2826760,"confidence":0.6822120000000000406004119213321246206760406494140625},{"sentiment":"NEUTRAL","speaker":"B","text":"You had to change all your own beds and things like that.","start":2826760,"end":2829290,"confidence":0.6754554999999999864712663111276924610137939453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Was there ever any comfort from staff?","start":2831220,"end":2833160,"confidence":0.713663939999999996643964550457894802093505859375},{"sentiment":"POSITIVE","speaker":"B","text":"You know, \"Oh, it's okay.\" No, yeah, some of them were alright, as I said to you.","start":2833160,"end":2836420,"confidence":0.54809684000000002956909384010941721498966217041015625},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, some of them are nice and some of them\u2014 you see, you probably notice that yourself with people when you do interviews.","start":2836550,"end":2842570,"confidence":0.56169109999999999871533873374573886394500732421875},{"sentiment":"NEUTRAL","speaker":"B","text":"People probably tell you some of the staff are brand new, some of them are mummin'.","start":2842570,"end":2844880,"confidence":0.64149343999999997034677789997658692300319671630859375},{"sentiment":"NEUTRAL","speaker":"B","text":"You'll probably notice that a lot.","start":2846070,"end":2847950,"confidence":0.71657219999999999249240545395878143608570098876953125},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, and it's always the bad ones that people remember the names of, never the good ones.","start":2847950,"end":2853080,"confidence":0.6549644999999999495088331968872807919979095458984375},{"sentiment":"POSITIVE","speaker":"A","text":"Well, I say good ones, I say good ones, but you know, I remember a lot of the names of the good ones that I like.","start":2853970,"end":2860150,"confidence":0.78356930000000002412008370811236090958118438720703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you give me some of the names that you remember?","start":2860430,"end":2862290,"confidence":0.9119745999999999686025375922326929867267608642578125},{"sentiment":"NEUTRAL","speaker":"B","text":"I can remember last names, I can't remember first names.","start":2864355,"end":2866402,"confidence":0.60922617000000001130644022850901819765567779541015625},{"sentiment":"POSITIVE","speaker":"A","text":"First names is perfectly fine.","start":2866451,"end":2867853,"confidence":0.64144500000000004291678123991005122661590576171875},{"sentiment":"POSITIVE","speaker":"B","text":"One of the good ones when I was in Bulrushy was a guy called Jimmy McWilliams.","start":2868627,"end":2872239,"confidence":0.9406160999999999550169604844995774328708648681640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay, he stayed in Johnstone.","start":2875273,"end":2877179,"confidence":0.87719345000000004120010999031364917755126953125},{"sentiment":"POSITIVE","speaker":"B","text":"He was a very nice man because he ended up coming to Kibble.","start":2877276,"end":2879957,"confidence":0.95633595999999998493734665316878817975521087646484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay, another guy called Thomas Shorty, he was, he was a mate in Bulrushy.","start":2881698,"end":2888358,"confidence":0.897527100000000022106405594968236982822418212890625},{"sentiment":"NEUTRAL","speaker":"B","text":"He was brand new, he came to Kibble as well.","start":2888439,"end":2890086,"confidence":0.848341299999999964853714118362404406070709228515625},{"sentiment":"NEUTRAL","speaker":"B","text":"He came to He ended up in my night shift in Kibble as well.","start":2890231,"end":2893618,"confidence":0.90678035999999995198095348314382135868072509765625},{"sentiment":"NEGATIVE","speaker":"B","text":"Oh God.","start":2894196,"end":2894581,"confidence":0.48049986000000000085918827608111314475536346435546875},{"sentiment":"NEUTRAL","speaker":"B","text":"You end up remembering half of them and then you go, ah, that's her second name, you kind of remember.","start":2895496,"end":2900791,"confidence":0.73186750000000000415667500419658608734607696533203125},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, what about, apart from Derek, can you remember any of the other bad staff members' names?","start":2901032,"end":2906376,"confidence":0.54772169999999997802575535388314165174961090087890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, there was Charles Horne.","start":2907130,"end":2908462,"confidence":0.7949621700000000235064590015099383890628814697265625},{"sentiment":"NEUTRAL","speaker":"B","text":"He was a teacher.","start":2908799,"end":2909457,"confidence":0.74812484000000001316266207140870392322540283203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, Charles Horne.","start":2910580,"end":2911623,"confidence":0.7629312999999999789224602864123880863189697265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yep.","start":2912089,"end":2912265,"confidence":0.5606555300000000130467014969326555728912353515625},{"sentiment":"NEUTRAL","speaker":"B","text":"And Thomas McCallum, he was, they were the head, they were two of the head teachers in the place.","start":2913629,"end":2917336,"confidence":0.9161591000000000040159875425160862505435943603515625},{"sentiment":"NEGATIVE","speaker":"B","text":"They were They were famous for hitting people in Bullrossie.","start":2917400,"end":2921324,"confidence":0.5303772700000000117626086648670025169849395751953125},{"sentiment":"NEUTRAL","speaker":"B","text":"I remember the two of them well.","start":2923750,"end":2924778,"confidence":0.56379360000000000585629322813474573194980621337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know if they're still alive or not, but they were two\u2014 Thomas McCallum and Cheryl Thorne.","start":2925405,"end":2931255,"confidence":0.87057260000000002975184543174691498279571533203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Cheryl Thorne was the headteacher in the school.","start":2931319,"end":2933024,"confidence":0.9328286599999999761934077469049952924251556396484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Thomas McCallum was the headman.","start":2933508,"end":2935816,"confidence":0.86018603999999998510617160718538798391819000244140625},{"sentiment":"NEGATIVE","speaker":"A","text":"And they were the ones who were quite well known for hitting people?","start":2937947,"end":2940610,"confidence":0.75086324999999998208721763148787431418895721435546875},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":2941350,"end":2941415,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Did they ever hit you?","start":2941826,"end":2942943,"confidence":0.720535200000000042308556658099405467510223388671875},{"sentiment":"POSITIVE","speaker":"B","text":"Yes.","start":2943091,"end":2943157,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"B","text":"They were two main man in Cabell, Bull Roche.","start":2947110,"end":2949391,"confidence":0.90558430000000000870130634211818687617778778076171875},{"sentiment":"NEUTRAL","speaker":"B","text":"You probably hear the names quite a lot if you're dealing with people from Bull Roche.","start":2950087,"end":2955216,"confidence":0.69521253999999998995917849242687225341796875},{"sentiment":"NEUTRAL","speaker":"A","text":"We do see a lot of names constantly popping up, yeah.","start":2955539,"end":2959010,"confidence":0.81157814999999999816537865626742132008075714111328125},{"sentiment":"NEUTRAL","speaker":"B","text":"If you're dealing with people from Bull Roche, they were two main mans.","start":2959595,"end":2962696,"confidence":0.79442900000000005178435458219610154628753662109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":2964400,"end":2965656,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you ever tell anyone what was happening in this one?","start":2966445,"end":2968877,"confidence":0.82693033999999998595598071915446780622005462646484375},{"sentiment":"NEGATIVE","speaker":"B","text":"Yes, but they're the head teachers and things like that, so you're not going to believe them.","start":2969585,"end":2973499,"confidence":0.59549799999999997179855881768162362277507781982421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Used to tell your kids, you used to tell your staff, you used to get ding dong, ding dong.","start":2976550,"end":2982444,"confidence":0.60179660000000001485176426285761408507823944091796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, just to get knocked, because they were the head teachers.","start":2982897,"end":2985732,"confidence":0.51757980000000003428795025683939456939697265625},{"sentiment":"NEGATIVE","speaker":"B","text":"They were the teachers in Morrosey, they were the worst.","start":2985861,"end":2988165,"confidence":0.9722097499999999836717279322328977286815643310546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Apart from that guy, I can't remember his second name.","start":2990260,"end":2992534,"confidence":0.52345669999999999699724639867781661450862884521484375},{"sentiment":"NEUTRAL","speaker":"B","text":"I know he's staying in Wrentham next to me just now, but I can't remember.","start":2992615,"end":2995487,"confidence":0.7790109499999999798092176206409931182861328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":2995535,"end":2995713,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"So now let's move on to Kibble, shall we?","start":3001728,"end":3004213,"confidence":0.8556844999999999590301058560726232826709747314453125},{"sentiment":"NEUTRAL","speaker":"A","text":"So I have\u2014 is there anything else you want to say about Balrossie?","start":3006430,"end":3008762,"confidence":0.91644069999999999698303554396261461079120635986328125},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":3009583,"end":3009679,"confidence":0.49361873000000000555331780560663901269435882568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"No?","start":3010065,"end":3010162,"confidence":0.6175194999999999989626076057902537286281585693359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":3010323,"end":3010693,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"POSITIVE","speaker":"B","text":"I'm glad it's shut.","start":3010886,"end":3011963,"confidence":0.82313449999999999118216464921715669333934783935546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":3012720,"end":3012848,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"So we just go through the other 3.","start":3013685,"end":3015921,"confidence":0.81959945000000000714379666533204726874828338623046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, so let's move on to Kibble.","start":3018355,"end":3023963,"confidence":0.7401467600000000146565071190707385540008544921875},{"sentiment":"NEUTRAL","speaker":"A","text":"So I have you being down in Kibble from 1997 to 1998?","start":3024012,"end":3030342,"confidence":0.907737800000000039091219150577671825885772705078125},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":3031395,"end":3031606,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"What was Kibble?","start":3032108,"end":3032951,"confidence":0.8096048000000000133269395519164390861988067626953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Was it a residential school?","start":3032999,"end":3034166,"confidence":0.81495565000000003141877868984011001884937286376953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Was it a house?","start":3034231,"end":3034911,"confidence":0.84439520000000001243023461938719265162944793701171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Boys' school, yes, residential.","start":3035782,"end":3037535,"confidence":0.86291313000000002819689370880951173603534698486328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":3044119,"end":3044509,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"And again, what was it like?","start":3046365,"end":3047813,"confidence":0.78170459999999997169339849278912879526615142822265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you have your own room?","start":3047862,"end":3048708,"confidence":0.85596203999999997957814912297180853784084320068359375},{"sentiment":"POSITIVE","speaker":"A","text":"Yes, I had my own room in Kibble, yes.","start":3049950,"end":3051437,"confidence":0.59323870000000000768380914450972341001033782958984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Own room, okay.","start":3051744,"end":3052891,"confidence":0.71597147000000005423459015219123102724552154541015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Was it a big house that you stayed in?","start":3054104,"end":3055736,"confidence":0.89524740000000002648761210366501472890377044677734375},{"sentiment":"NEUTRAL","speaker":"B","text":"It is flat units, it was like dormitory units, 4 separate units of us in Kibble.","start":3056553,"end":3061458,"confidence":0.8859232999999999691453922423534095287322998046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, 4 separate units.","start":3065040,"end":3066299,"confidence":0.7701147999999999882447809795849025249481201171875},{"sentiment":"NEUTRAL","speaker":"A","text":"What about routines, was there any particular routines there that you can really remember?","start":3067171,"end":3070755,"confidence":0.89163990000000004076952109244302846491336822509765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, you had to be getting a minute to try to get on the showers.","start":3071272,"end":3073743,"confidence":0.77204799999999995652188999883946962654590606689453125},{"sentiment":"NEGATIVE","speaker":"A","text":"Sorry, could you say that again for me?","start":3075860,"end":3077559,"confidence":0.59922445000000001957829454113380052149295806884765625},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm just getting a bathroom.","start":3079040,"end":3080464,"confidence":0.676934240000000020387460608617402613162994384765625},{"sentiment":"POSITIVE","speaker":"A","text":"Oh, no problem.","start":3080693,"end":3082068,"confidence":0.5637573000000000167375446835649199783802032470703125},{"sentiment":"NEUTRAL","speaker":"B","text":"I had a wee bit of tea and a couple of Weetabix.","start":3082620,"end":3084410,"confidence":0.63983803999999999678749418308143503963947296142578125},{"sentiment":"NEUTRAL","speaker":"B","text":"Couple of Weetabix, that's all.","start":3084410,"end":3085860,"confidence":0.741637050000000019878143575624562799930572509765625},{"sentiment":"NEUTRAL","speaker":"B","text":"You had to get up in the morning, you got to shovel and all that and things like that.","start":3086210,"end":3089650,"confidence":0.6880891300000000487813167637796141207218170166015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Was there a specific time you had to wake up there?","start":3089710,"end":3092000,"confidence":0.887932100000000001926991899381391704082489013671875},{"sentiment":"NEUTRAL","speaker":"B","text":"I guess you had to go to school because the school was in the place.","start":3092650,"end":3095740,"confidence":0.6379808000000000145490730574238114058971405029296875},{"sentiment":"NEUTRAL","speaker":"A","text":"So what time would you wake up if you can remember?","start":3096630,"end":3098420,"confidence":0.896267499999999994741983755375258624553680419921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Eh, half 7, quarter to 8 roughly.","start":3099650,"end":3101560,"confidence":0.897308699999999959118213155306875705718994140625},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, okay.","start":3102150,"end":3103550,"confidence":0.55090344000000002200323478973587043583393096923828125},{"sentiment":"NEUTRAL","speaker":"A","text":"So I had to be at school for 9.","start":3103550,"end":3105470,"confidence":0.6012344400000000366190988643211312592029571533203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Then you had your breakfast and you had to get a shovel and things like that.","start":3105470,"end":3108030,"confidence":0.6386705999999999772143155496451072394847869873046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, did you have a school uniform?","start":3114701,"end":3115772,"confidence":0.8331117999999999579330278720590285956859588623046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Just your own clothing.","start":3117746,"end":3118455,"confidence":0.71591959999999998931485833963961340487003326416015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Own clothing, okay.","start":3118874,"end":3119615,"confidence":0.764798340000000020921788745908997952938079833984375},{"sentiment":"NEUTRAL","speaker":"A","text":"And were you ever provided any clothing?","start":3120485,"end":3122000,"confidence":0.80948805999999995375304706612951122224330902099609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, you used to get a bus ticket.","start":3122999,"end":3124610,"confidence":0.8037577000000000193580262930481694638729095458984375},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, yeah, pretty cool.","start":3126202,"end":3128106,"confidence":0.9587972000000000161179514179821126163005828857421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Like a grant?","start":3129186,"end":3129816,"confidence":0.81131670000000000175788272827048785984516143798828125},{"sentiment":"NEUTRAL","speaker":"B","text":"I used to get a grant in there.","start":3130784,"end":3132107,"confidence":0.8427930999999999617244839100749231874942779541015625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":3132252,"end":3132510,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"I can't remember the names.","start":3134697,"end":3135660,"confidence":0.499436400000000002563638190622441470623016357421875},{"sentiment":"NEUTRAL","speaker":"B","text":"I know the names, but I can't remember what they're called.","start":3135904,"end":3137846,"confidence":0.497608600000000012020251460853614844381809234619140625},{"sentiment":"NEUTRAL","speaker":"B","text":"They used to take you shopping and that.","start":3138026,"end":3139086,"confidence":0.82135700000000000375877107217092998325824737548828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Were you allowed to buy kind of with that grant whatever clothing that you wanted, or was there kind of rules surrounding it?","start":3140620,"end":3145616,"confidence":0.87896395000000004937845687891240231692790985107421875},{"sentiment":"NEUTRAL","speaker":"B","text":"No, you could buy as long as it wasn't football clothes.","start":3146220,"end":3151566,"confidence":0.7265740000000000531343857801402918994426727294921875},{"sentiment":"NEUTRAL","speaker":"B","text":"You could buy what you wanted if you wanted.","start":3154389,"end":3156164,"confidence":0.699586599999999947385731502436101436614990234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":3156293,"end":3156648,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"What about the food in this one?","start":3159699,"end":3161039,"confidence":0.88238179999999999392201743830810301005840301513671875},{"sentiment":"POSITIVE","speaker":"A","text":"Could be nice, yes.","start":3162140,"end":3162929,"confidence":0.9188115599999999716374077252112329006195068359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, were you given choice?","start":3163686,"end":3164894,"confidence":0.77669920000000003401652293177903629839420318603515625},{"sentiment":"POSITIVE","speaker":"B","text":"Yes, very good choice.","start":3165844,"end":3167809,"confidence":0.9300414299999999467871703018317930400371551513671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, did you eat meals together?","start":3172700,"end":3174959,"confidence":0.9047517000000000475523620480089448392391204833984375},{"sentiment":"POSITIVE","speaker":"B","text":"Yes.","start":3175798,"end":3176137,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"B","text":"Where?","start":3178622,"end":3179026,"confidence":0.709604600000000029780267141177318990230560302734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":3180704,"end":3181834,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, what about the schoolwork there?","start":3188170,"end":3190130,"confidence":0.7509455000000000435278479926637373864650726318359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Was the school okay?","start":3190130,"end":3191270,"confidence":0.83148915000000001018776174532831646502017974853515625},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, yes, it was quite fine.","start":3192570,"end":3194280,"confidence":0.9221284400000000491814944325597025454044342041015625},{"sentiment":"NEUTRAL","speaker":"B","text":"It was only a class and things like that.","start":3194310,"end":3196470,"confidence":0.80789345999999995218132653462816961109638214111328125},{"sentiment":"POSITIVE","speaker":"B","text":"It was actually all right.","start":3196470,"end":3197190,"confidence":0.71043000000000000593303184359683655202388763427734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":3197510,"end":3199490,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"And any contact with family?","start":3199490,"end":3201460,"confidence":0.83814865000000005057501084593241102993488311767578125},{"sentiment":"NEGATIVE","speaker":"B","text":"Yeah, I think sometimes my mom phoned, but she used to phone and she was drunk, and I used to tell the staff, don't answer her.","start":3202730,"end":3209990,"confidence":0.61151710000000003564224471119814552366733551025390625},{"sentiment":"NEUTRAL","speaker":"B","text":"But no, I don't think\u2014 did anybody ever come see me in Liverpool?","start":3210790,"end":3213490,"confidence":0.4850128000000000216829221244552172720432281494140625},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't think they did.","start":3213490,"end":3214150,"confidence":0.50717270000000003182805130563792772591114044189453125},{"sentiment":"NEUTRAL","speaker":"B","text":"I never really had much contact with family, and I used to go and see my gran and that, and my other gran, when I was in Kibble.","start":3215513,"end":3221394,"confidence":0.78118765000000001119673243010765872895717620849609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Used to go for day visits, and just used to\u2014 Kibble was just along from my house at the time.","start":3221459,"end":3226103,"confidence":0.90133940000000001280255901292548514902591705322265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":3227191,"end":3227580,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Still there, fair enough.","start":3228149,"end":3228977,"confidence":0.723214449999999953178075884352438151836395263671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":3229220,"end":3230438,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"What about the staff?","start":3230665,"end":3231315,"confidence":0.7918730000000000490700813315925188362598419189453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Was it just, again, half and half?","start":3231412,"end":3233339,"confidence":0.78543430000000002966231704704114235937595367431640625},{"sentiment":"POSITIVE","speaker":"B","text":"Yes, it's half and half, but most of them are actually alright now.","start":3234482,"end":3239262,"confidence":0.834809499999999982122744768275879323482513427734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, what about the other children?","start":3240925,"end":3242118,"confidence":0.767086500000000004462208380573429167270660400390625},{"sentiment":"NEUTRAL","speaker":"B","text":"Kinda, you like some of them, you don't like some of them.","start":3243880,"end":3251401,"confidence":0.6427074999999999871391764827421866357326507568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, and was there any rules?","start":3251579,"end":3256599,"confidence":0.7933662999999999687616991650429554283618927001953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Eh, no, not really.","start":3259058,"end":3260026,"confidence":0.64211845000000000727169435776886530220508575439453125},{"sentiment":"NEUTRAL","speaker":"B","text":"There used to kinda, there was a few that I asked could you bring her in, but nah, used to, had certain rules but not many, no.","start":3260106,"end":3265867,"confidence":0.723806900000000030814817364444024860858917236328125},{"sentiment":"NEUTRAL","speaker":"B","text":"And what about any punishment?","start":3267470,"end":3269010,"confidence":0.6577013000000000442213377027655951678752899169921875},{"sentiment":"POSITIVE","speaker":"B","text":"No, that's kind of\u2014 actually, kibble was actually all right, even though you've probably heard a lot about it.","start":3270374,"end":3275526,"confidence":0.5265890399999999527125282838824205100536346435546875},{"sentiment":"POSITIVE","speaker":"B","text":"I actually liked it.","start":3275574,"end":3276409,"confidence":0.9598872000000000515029796588351018726825714111328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, people had different experiences, you know.","start":3276778,"end":3278977,"confidence":0.7068364000000000313406189889064989984035491943359375},{"sentiment":"NEUTRAL","speaker":"A","text":"There's always going to be that people might say that, um, they had the best time in Ballarat, but it wasn't for you.","start":3279201,"end":3286263,"confidence":0.51332719999999998350403984659351408481597900390625},{"sentiment":"NEUTRAL","speaker":"A","text":"It was just, you know, it's just all different, isn't it?","start":3286423,"end":3290532,"confidence":0.643018899999999948846607367158867418766021728515625},{"sentiment":"NEUTRAL","speaker":"B","text":"I think that I actually wanted once Last time Paisley and Kibble was always known as a place that people didn't like to go.","start":3290612,"end":3297599,"confidence":0.52882724999999997095301296212710440158843994140625},{"sentiment":"POSITIVE","speaker":"B","text":"I actually liked it.","start":3297679,"end":3298402,"confidence":0.9598872000000000515029796588351018726825714111328125},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, so there was no punishments, but was there anything that happened that you would now as an adult consider to be abuse, neglect, or harmful in a form of sexual, physical, emotional, or neglect?","start":3298868,"end":3308294,"confidence":0.6857698599999999533594063905184157192707061767578125},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":3309182,"end":3309278,"confidence":0.49361873000000000555331780560663901269435882568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, okay.","start":3309763,"end":3310553,"confidence":0.595505830000000013768612916464917361736297607421875},{"sentiment":"NEUTRAL","speaker":"B","text":"I knew a lot of the staff in Kibble as well.","start":3314067,"end":3316079,"confidence":0.88586149999999996840216454074834473431110382080078125},{"sentiment":"NEGATIVE","speaker":"A","text":"You didn't like any of the staff?","start":3316501,"end":3318156,"confidence":0.69643589999999999662350091966800391674041748046875},{"sentiment":"NEUTRAL","speaker":"B","text":"I said I knew a few of them, right?","start":3318570,"end":3320070,"confidence":0.8097554000000000140602196552208624780178070068359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, you knew a few of them?","start":3320070,"end":3321820,"confidence":0.819006200000000017524826034787110984325408935546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, it was just kind of\u2014 Paisley's not that big, you know what I mean?","start":3322130,"end":3325190,"confidence":0.77891546000000000393725940739386714994907379150390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, he said it was Timmy Williams and Thomas Shetty.","start":3325190,"end":3329850,"confidence":0.8921297999999999728260036135907284915447235107421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Right, Thomas Shetty, he was an expert.","start":3330110,"end":3332670,"confidence":0.71271709999999999229913782983203418552875518798828125},{"sentiment":"NEUTRAL","speaker":"B","text":"I knew a few of the staff when I'm in the cab, I met a few of the staff and I still speak to a few of the staff when I'm out and about, having a pint and things like that.","start":3332670,"end":3339710,"confidence":0.778909300000000026642510420060716569423675537109375},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, okay, do you know what, maybe that's helpful.","start":3339870,"end":3343060,"confidence":0.707054999999999989057641869294457137584686279296875},{"sentiment":"NEGATIVE","speaker":"B","text":"I know a few of the staff in trouble with time-based limiter.","start":3344900,"end":3347140,"confidence":0.7170030499999999751281620774534530937671661376953125},{"sentiment":"POSITIVE","speaker":"B","text":"I speak to them regularly because they're nice and they speak to me.","start":3347320,"end":3351520,"confidence":0.93096800000000001773514668457210063934326171875},{"sentiment":"NEUTRAL","speaker":"A","text":"So yeah, you can't have been a bad kid then, can you?","start":3351740,"end":3355380,"confidence":0.48989709999999997425135234152548946440219879150390625},{"sentiment":"NEGATIVE","speaker":"B","text":"No, actually, years ago a lot of people had bad things to say about the company.","start":3355380,"end":3359160,"confidence":0.89017796999999998508457110801828093826770782470703125},{"sentiment":"NEUTRAL","speaker":"B","text":"When you first get told that you can sit there, you go, ah no, not the kettle.","start":3359160,"end":3362710,"confidence":0.5129695499999999963591790219652466475963592529296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":3363340,"end":3363660,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"POSITIVE","speaker":"B","text":"And you come back, you get in there and you go, ah, it's not that bad.","start":3363660,"end":3366250,"confidence":0.71926889999999998881463625366450287401676177978515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":3366440,"end":3366890,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Was it a secure unit?","start":3372019,"end":3373004,"confidence":0.887093099999999967764097164035774767398834228515625},{"sentiment":"NEUTRAL","speaker":"B","text":"No, it wasn't then.","start":3373731,"end":3374619,"confidence":0.67492425000000000334665628543007187545299530029296875},{"sentiment":"NEUTRAL","speaker":"B","text":"It's new.","start":3374780,"end":3375071,"confidence":0.52076949999999999629807234668987803161144256591796875},{"sentiment":"NEUTRAL","speaker":"A","text":"It's kind of mixed.","start":3375168,"end":3376621,"confidence":0.672792550000000044718717617797665297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Ah, okay, okay.","start":3376734,"end":3377589,"confidence":0.4901389800000000018798118617269210517406463623046875},{"sentiment":"NEUTRAL","speaker":"B","text":"It used to be just boys, but now they've got lassies in it, and it's a secure unit now.","start":3378025,"end":3382798,"confidence":0.8309132999999999658058413842809386551380157470703125},{"sentiment":"POSITIVE","speaker":"B","text":"I mean, it's kind of one of the richest homes in Scotland, I think.","start":3383072,"end":3389448,"confidence":0.7533731500000000469441374661982990801334381103515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, okay, I get what you mean.","start":3390178,"end":3391554,"confidence":0.71079499999999995463184632171760313212871551513671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Was the bedwetting still happening in Kibble?","start":3393360,"end":3395657,"confidence":0.8135406400000000370908992408658377826213836669921875},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, you bet they're not much, because you've got You felt safer in there, if you know what I mean.","start":3397017,"end":3402960,"confidence":0.6544063700000000149969991980469785630702972412109375},{"sentiment":"NEUTRAL","speaker":"A","text":"And if you did wet the bed, what would happen?","start":3403545,"end":3405495,"confidence":0.73234060000000000822950596557348035275936126708984375},{"sentiment":"POSITIVE","speaker":"B","text":"They just tended to say, well, actually, some of the staff are alright, and you said to them and all.","start":3406160,"end":3409785,"confidence":0.57753679999999996130810586691950447857379913330078125},{"sentiment":"POSITIVE","speaker":"B","text":"The staff are actually alright, a lot of the staff in there.","start":3410885,"end":3412714,"confidence":0.878520500000000037488234738702885806560516357421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":3417691,"end":3418013,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you have any problems sleeping in Kibble, or were you okay?","start":3419045,"end":3422430,"confidence":0.80229090000000002902424967032857239246368408203125},{"sentiment":"POSITIVE","speaker":"A","text":"It was alright.","start":3423654,"end":3424173,"confidence":0.8356831000000000120309096018900163471698760986328125},{"sentiment":"NEUTRAL","speaker":"B","text":"The first couple of nights, you go, ah, no, it's kind of, because you're in a strange place, but after that, no, it was alright.","start":3424222,"end":3428815,"confidence":0.47562373000000002232212636954500339925289154052734375},{"sentiment":"POSITIVE","speaker":"B","text":"As I said, yes, that was probably the best place I've been.","start":3432810,"end":3435908,"confidence":0.97646785000000002607833948786719702184200286865234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, and I would ask, you know, did you try and tell anyone or get any help, but it doesn't sound like you needed to.","start":3436071,"end":3445559,"confidence":0.53804635999999994577791539995814673602581024169921875},{"sentiment":"POSITIVE","speaker":"B","text":"Oh, Kibble was actually pretty, pretty good advice already.","start":3446792,"end":3449658,"confidence":0.96463876999999997874368773409514687955379486083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"In a few words, can you describe Kibble to me, like how you felt there?","start":3451462,"end":3454297,"confidence":0.92589379999999998904769427099381573498249053955078125},{"sentiment":"POSITIVE","speaker":"A","text":"I felt safe.","start":3455220,"end":3456990,"confidence":0.8059022399999999919373294687829911708831787109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":3456990,"end":3458370,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"POSITIVE","speaker":"B","text":"And that was the first time in a long time I felt safe when I was in a kibble, because it wasn't exactly the way people made it out to be.","start":3458370,"end":3466490,"confidence":0.53189969999999997529727124856435693800449371337890625},{"sentiment":"NEGATIVE","speaker":"B","text":"A lot of people made kibble look bad years ago.","start":3466490,"end":3468450,"confidence":0.91762036000000002378129693170194514095783233642578125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":3468790,"end":3469970,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"But it wasn't.","start":3469970,"end":3470510,"confidence":0.50510679999999996692139347942429594695568084716796875},{"sentiment":"NEUTRAL","speaker":"B","text":"But as you were saying, everybody's got their own experience.","start":3470830,"end":3474350,"confidence":0.7888467999999999591409505228511989116668701171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, there is a lot of kibbles as well.","start":3474350,"end":3476570,"confidence":0.7906433299999999775309333926998078823089599609375},{"sentiment":"NEUTRAL","speaker":"A","text":"They've got stuff everywhere.","start":3476570,"end":3478090,"confidence":0.5913051400000000068502004069159738719463348388671875},{"sentiment":"NEGATIVE","speaker":"A","text":"So the Glasgow one might have been really awful, and then the Paisley one wasn't too too bad, you know what I mean?","start":3478090,"end":3483670,"confidence":0.6102742599999999573157083432306535542011260986328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Oh, when I was in the home zone, they only had the people.","start":3483670,"end":3485940,"confidence":0.71231820000000001247286718353279866278171539306640625},{"sentiment":"NEGATIVE","speaker":"B","text":"Oh really?","start":3486450,"end":3488250,"confidence":0.50794154000000002469050741638056933879852294921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Right, Kibble's opened up.","start":3488250,"end":3490050,"confidence":0.75631930000000002767279738691286183893680572509765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Look at hostels, they'll get Glasgow and stuff, haven't they?","start":3490050,"end":3495850,"confidence":0.64971345999999996490004150473396293818950653076171875},{"sentiment":"NEUTRAL","speaker":"B","text":"This point, they'll get Shields and St. Mungo Football Club and all that as well.","start":3495850,"end":3499920,"confidence":0.91753790000000001736424337650532834231853485107421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, so I never had all that, never had all that when I was in there.","start":3500810,"end":3504440,"confidence":0.57799195999999997130913698129006661474704742431640625},{"sentiment":"POSITIVE","speaker":"A","text":"Not too bad then.","start":3504610,"end":3506090,"confidence":0.67010139999999995819024434240418486297130584716796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything else you'd like me to add down for Kibble?","start":3506090,"end":3508470,"confidence":0.930575970000000030069031708990223705768585205078125},{"sentiment":"POSITIVE","speaker":"A","text":"No, Kibble was okay.","start":3509382,"end":3510590,"confidence":0.5169582999999999817219986653071828186511993408203125},{"sentiment":"NEUTRAL","speaker":"B","text":"I know it's a bad thing to say something, I'm not claiming compensation, but Kibble was\u2014 there's no point lying\u2014 Kibble was actually nice.","start":3511138,"end":3516876,"confidence":0.5138230999999999770722070024930872023105621337890625},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, that's fine.","start":3519370,"end":3520499,"confidence":0.67549490000000000922142362469458021223545074462890625},{"sentiment":"POSITIVE","speaker":"B","text":"I actually liked it.","start":3520596,"end":3521903,"confidence":0.9598872000000000515029796588351018726825714111328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Just because you liked one of your five doesn't mean the rest were great.","start":3522774,"end":3525598,"confidence":0.5160689400000000315316128762788139283657073974609375},{"sentiment":"POSITIVE","speaker":"A","text":"You're allowed to have\u2014 and I'm quite glad that you would have had that last one being that kind of a safer place.","start":3525679,"end":3531286,"confidence":0.8495437999999999600930777887697331607341766357421875},{"sentiment":"POSITIVE","speaker":"A","text":"It must have been such a relief being in there.","start":3531416,"end":3533667,"confidence":0.787762049999999991456434145220555365085601806640625},{"sentiment":"POSITIVE","speaker":"B","text":"It was, it was actually, I was quite happy being in there.","start":3534437,"end":3537440,"confidence":0.94659079999999995447268474890734069049358367919921875},{"sentiment":"POSITIVE","speaker":"B","text":"It was actually, it made me feel safe getting there.","start":3537745,"end":3540956,"confidence":0.85614449999999997498179027388687245547771453857421875},{"sentiment":"POSITIVE","speaker":"A","text":"Well, that's all that we would want for you, to feel safe, so I'm quite glad.","start":3541181,"end":3545291,"confidence":0.936597349999999995162625054945237934589385986328125},{"sentiment":"NEUTRAL","speaker":"A","text":"And I'm the one who's doing your claim and telling you it's okay to have had a safe place, okay?","start":3545612,"end":3550510,"confidence":0.6892768000000000228055796469561755657196044921875},{"sentiment":"NEUTRAL","speaker":"A","text":"That was it.","start":3551152,"end":3551553,"confidence":0.55714494000000003293138206572621129453182220458984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I'm just going to quickly, before I move on, is there anything else that you would like to add for grief that you might have remembered?","start":3552420,"end":3558281,"confidence":0.836984460000000041191015043295919895172119140625},{"sentiment":"NEUTRAL","speaker":"B","text":"No.","start":3559244,"end":3559341,"confidence":0.49361873000000000555331780560663901269435882568359375},{"sentiment":"NEGATIVE","speaker":"B","text":"I was too young to remember anything.","start":3559680,"end":3561340,"confidence":0.6616952400000000178437176145962439477443695068359375},{"sentiment":"NEUTRAL","speaker":"A","text":"What about Beech Avenue?","start":3561780,"end":3562756,"confidence":0.87768024000000000039989345168578438460826873779296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Eh, no.","start":3564623,"end":3565030,"confidence":0.57808680000000001175664010588661767542362213134765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Newfield?","start":3566885,"end":3567519,"confidence":0.81059709999999995932995489056338556110858917236328125},{"sentiment":"NEGATIVE","speaker":"A","text":"Nah, I hated the place.","start":3568691,"end":3569569,"confidence":0.96767645999999996053730910716694779694080352783203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, and Balrossie?","start":3570290,"end":3572151,"confidence":0.8140047999999999728260036135907284915447235107421875},{"sentiment":"NEGATIVE","speaker":"B","text":"Hated that as well.","start":3573057,"end":3574093,"confidence":0.90976190000000001223412482431740500032901763916015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, so what I'm going to do now is I'm moving on to the next section, and this is about all of the care settings overall, not just one or two.","start":3574594,"end":3585566,"confidence":0.85433965999999994522795532247982919216156005859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, it's all of them.","start":3586077,"end":3587111,"confidence":0.6203944999999999598827571389847435057163238525390625},{"sentiment":"NEGATIVE","speaker":"A","text":"So across all of the placements, what were the names of the main people responsible for your abuse?","start":3587936,"end":3593368,"confidence":0.5387324000000000001620037437533028423786163330078125},{"sentiment":"NEUTRAL","speaker":"A","text":"The names?","start":3595460,"end":3595863,"confidence":0.70675019999999999509299186684074811637401580810546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I'll just go back through really quick actually, because you gave me most of the names, didn't you?","start":3596460,"end":3600334,"confidence":0.76526499999999997303490317790419794619083404541015625},{"sentiment":"NEUTRAL","speaker":"A","text":"So I'll just\u2014 I'll go in and I'll copy and paste them through because I don't feel like we need to re-go through them.","start":3600415,"end":3607201,"confidence":0.5992119000000000195171878658584319055080413818359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Ah, there was 3 main ones.","start":3607914,"end":3609760,"confidence":0.82911780000000001589199882801040075719356536865234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, so I've got Derek, Charles and Thomas?","start":3610099,"end":3612612,"confidence":0.78501600000000004708766709882183931767940521240234375},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":3613658,"end":3613787,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, are you happy for them to be the only names that we put on, or is there anyone else who you would like to be named?","start":3614012,"end":3619567,"confidence":0.90058625000000003257838443460059352219104766845703125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, that's it.","start":3620322,"end":3621625,"confidence":0.52059040000000000869562200023210607469081878662109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, I also want you to be aware that none of these people will be aware that you've said their names, okay?","start":3621753,"end":3627542,"confidence":0.656616899999999947823425827664323151111602783203125},{"sentiment":"NEUTRAL","speaker":"A","text":"It's just gonna be\u2014 yeah, well, fair enough.","start":3628186,"end":3631345,"confidence":0.591821429999999981674818627652712166309356689453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Some people panic and they don't want it, but it's fine.","start":3631750,"end":3634715,"confidence":0.5547570600000000240470399148762226104736328125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, you're not, absolutely.","start":3637097,"end":3638806,"confidence":0.56395779999999995357740090184961445629596710205078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Were other children affected, and did you witness abuse or harm to anyone else?","start":3640330,"end":3644960,"confidence":0.50570090000000000873825456437771208584308624267578125},{"sentiment":"NEGATIVE","speaker":"B","text":"Yes, I witnessed abuse to a few people I was in homes with.","start":3645530,"end":3648530,"confidence":0.85582024000000000985011183729511685669422149658203125},{"sentiment":"NEUTRAL","speaker":"B","text":"I think a lot of people did.","start":3648530,"end":3649440,"confidence":0.77212362999999994972455397146404720842838287353515625},{"sentiment":"NEUTRAL","speaker":"A","text":"I think that happens.","start":3651470,"end":3652150,"confidence":0.70548569999999999335926759158610366284847259521484375},{"sentiment":"NEUTRAL","speaker":"B","text":"I think you've probably heard that a lot.","start":3652370,"end":3654310,"confidence":0.68348109999999995256558804612723179161548614501953125},{"sentiment":"NEUTRAL","speaker":"B","text":"You witness a lot in your own homes, especially when you're young, because even if you're that young, you don't get believed.","start":3654330,"end":3659370,"confidence":0.5326950599999999980127540766261518001556396484375},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't care what anybody says, you don't get believed.","start":3659370,"end":3661250,"confidence":0.77612877000000002336577153982943855226039886474609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I think that's how they brought out this redress because of Yeah, definitely.","start":3662400,"end":3668290,"confidence":0.63366599999999995151966913908836431801319122314453125},{"sentiment":"NEGATIVE","speaker":"A","text":"And is there any children who you witnessed or witnessed you being abused whose names that you can remember at all?","start":3668774,"end":3674288,"confidence":0.53041130000000002997495585077558644115924835205078125},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":3676455,"end":3676632,"confidence":0.49361873000000000555331780560663901269435882568359375},{"sentiment":"POSITIVE","speaker":"A","text":"Okay, no worries at all, don't worry.","start":3676906,"end":3678437,"confidence":0.7797433000000000280493850368657149374485015869140625},{"sentiment":"NEGATIVE","speaker":"A","text":"Why do you believe that the local authority should have been aware of what was happening?","start":3679323,"end":3684528,"confidence":0.52678524999999998268407352952635847032070159912109375},{"sentiment":"NEUTRAL","speaker":"B","text":"They should have been aware.","start":3685902,"end":3686564,"confidence":0.63828750000000000763833440942107699811458587646484375},{"sentiment":"NEUTRAL","speaker":"B","text":"I think a few of the homes I was in, like Barossie and Newfield, I think the local authority was aware of it.","start":3686693,"end":3692249,"confidence":0.88189989999999995884394365930347703397274017333984375},{"sentiment":"NEGATIVE","speaker":"B","text":"But they couldn't approve it.","start":3693200,"end":3694223,"confidence":0.69762530000000000374171804651268757879734039306640625},{"sentiment":"NEUTRAL","speaker":"B","text":"So I know Balrossie was actually under investigation, I know Newfield not, but I don't think they could in the grave.","start":3696338,"end":3703360,"confidence":0.5785669700000000137407596412231214344501495361328125},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't think, you know, local authorities, like, they can't approve things they don't deal with.","start":3703488,"end":3707435,"confidence":0.77691465999999997915637095502461306750774383544921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":3707826,"end":3708234,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEGATIVE","speaker":"A","text":"Were complaints ever discouraged, ignored, or punished?","start":3715026,"end":3718200,"confidence":0.49521369999999997890682834622566588222980499267578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Nope.","start":3722905,"end":3723133,"confidence":0.486557799999999984752463433324010111391544342041015625},{"sentiment":"NEGATIVE","speaker":"A","text":"And were you ever moved, threatened, or disbelieved because of these complaints?","start":3723590,"end":3728025,"confidence":0.5397686999999999901689307080232538282871246337890625},{"sentiment":"NEGATIVE","speaker":"B","text":"Threatened?","start":3730010,"end":3730284,"confidence":0.5395347999999999810682993484078906476497650146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Aye.","start":3730510,"end":3730639,"confidence":0.52665220000000001476792022003792226314544677734375},{"sentiment":"NEUTRAL","speaker":"A","text":"And what were you threatened with?","start":3731576,"end":3732755,"confidence":0.56957614000000000853418669066741131246089935302734375},{"sentiment":"NEGATIVE","speaker":"B","text":"Well, the staff threatened you to leave, but they kind of threatened to be near disciplinarian.","start":3733740,"end":3738456,"confidence":0.7257259499999999530217564824852161109447479248046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":3741824,"end":3742213,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEGATIVE","speaker":"A","text":"Have you ever reported the abuse to police, an inquiry, a professional, or any authority?","start":3743444,"end":3747885,"confidence":0.54558819999999996763762055707047693431377410888671875},{"sentiment":"NEUTRAL","speaker":"B","text":"Reported it to a couple of the staff, but you only believe.","start":3749372,"end":3751530,"confidence":0.8204580999999999679772599847638048231601715087890625},{"sentiment":"NEGATIVE","speaker":"B","text":"Never reported to police because that was a staff responsibility, reported police back then.","start":3751610,"end":3756376,"confidence":0.565168560000000042009560274891555309295654296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":3756779,"end":3757021,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Why did you move between the different placements, and were the reasons ever explained to you?","start":3758550,"end":3763312,"confidence":0.86315989999999997994706291137845255434513092041015625},{"sentiment":"NEGATIVE","speaker":"B","text":"No, they weren't never explained.","start":3764463,"end":3765548,"confidence":0.5639201000000000352230244970996864140033721923828125},{"sentiment":"NEGATIVE","speaker":"B","text":"They just kept moving me, which I didn't like because it's just\u2014 we get moved about too much.","start":3765597,"end":3774134,"confidence":0.878567639999999983047018758952617645263671875},{"sentiment":"NEGATIVE","speaker":"B","text":"It shouldn't have happened.","start":3774200,"end":3774738,"confidence":0.84411544000000005016914883526624180376529693603515625},{"sentiment":"NEGATIVE","speaker":"B","text":"Obviously you're not going to have a settled life if you keep moving.","start":3776378,"end":3778547,"confidence":0.80398029999999998107540477576549164950847625732421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":3779292,"end":3779551,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you ever run away, refuse to return, or ask to be moved?","start":3788618,"end":3793496,"confidence":0.61807895000000001584083975103567354381084442138671875},{"sentiment":"NEUTRAL","speaker":"B","text":"That'll be quite a few times, yes.","start":3794990,"end":3796427,"confidence":0.61757560000000000233200125876464881002902984619140625},{"sentiment":"NEUTRAL","speaker":"A","text":"And what would happen when you ran away?","start":3800283,"end":3801603,"confidence":0.73045919999999997518358441084274090826511383056640625},{"sentiment":"NEUTRAL","speaker":"B","text":"I ran away and tried to run away from Bellrossie and ended up, me and 5 other boys running away from Bellrossie in my pyjamas and actually got to Kirkmaccormick, Port Glasgow and got on a train and actually came to Belkisley, Port Glasgow, in the train in my pyjamas.","start":3803609,"end":3820159,"confidence":0.6954210400000000458220483778859488666057586669921875},{"sentiment":"NEUTRAL","speaker":"A","text":"So you ran away from Bellrossie in your pyjamas?","start":3820966,"end":3824734,"confidence":0.6955862600000000117717036118847317993640899658203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, me and 5 other boys.","start":3825008,"end":3825990,"confidence":0.64802766000000000534697619514190591871738433837890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Hopped on a train?","start":3826070,"end":3827036,"confidence":0.71295520000000001115125769501901231706142425537109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, to Glasgow.","start":3829376,"end":3830106,"confidence":0.63264109999999995626041027207975275814533233642578125},{"sentiment":"NEUTRAL","speaker":"B","text":"That'll be in the police report, because it was\u2014 everybody used to talk, there was 5 of us, me and 5 others.","start":3831063,"end":3836853,"confidence":0.83614456999999997588446376539650373160839080810546875},{"sentiment":"NEUTRAL","speaker":"B","text":"We left Kilmacon, Kilmacon, Port Glasgow's about 68 miles to Kilmacon, and they end up leaving Bullrosey because they didn't like it and end up getting on a train at Port Glasgow, Port Glasgow to Ferguson, and went to my auntie's in Ferguson.","start":3836917,"end":3853949,"confidence":0.52573407000000005329098939910181798040866851806640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Were the police the ones that caught you and returned you?","start":3856050,"end":3858681,"confidence":0.7291176299999999610434997521224431693553924560546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, police picked us up and took us back to Bullrosey, yes.","start":3859395,"end":3861832,"confidence":0.67246660000000002543885102568310685455799102783203125},{"sentiment":"NEGATIVE","speaker":"B","text":"There should have been a police report.","start":3862481,"end":3864024,"confidence":0.498726759999999991190833270593429915606975555419921875},{"sentiment":"NEUTRAL","speaker":"A","text":"There probably is.","start":3865100,"end":3865650,"confidence":0.67200439999999994622470467220409773290157318115234375},{"sentiment":"NEUTRAL","speaker":"A","text":"I'll have to double-check that one.","start":3865699,"end":3867123,"confidence":0.7457415499999999752844814793206751346588134765625},{"sentiment":"NEUTRAL","speaker":"B","text":"It's got to be because they were in my pyjamas and hoosecoat.","start":3867641,"end":3871009,"confidence":0.73574494999999995314965417492203414440155029296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Why did you run away?","start":3872180,"end":3872854,"confidence":0.6150181999999999593597976854653097689151763916015625},{"sentiment":"NEGATIVE","speaker":"B","text":"Just didn't like the place.","start":3873963,"end":3874686,"confidence":0.95764780000000004900329031443106941878795623779296875},{"sentiment":"NEGATIVE","speaker":"B","text":"Just didn't like it.","start":3874783,"end":3875795,"confidence":0.922876299999999982759391059516929090023040771484375},{"sentiment":"NEUTRAL","speaker":"B","text":"We ended up leaving it and then we got returned to the place at about 5 in the morning or something like that.","start":3876374,"end":3882460,"confidence":0.9098646599999999917685045147663913667201995849609375},{"sentiment":"NEUTRAL","speaker":"A","text":"And what happened when you were returned?","start":3883029,"end":3884033,"confidence":0.8775294000000000149697143569937907159328460693359375},{"sentiment":"NEUTRAL","speaker":"B","text":"No, I just totally go to my bed and then they get me to get up 2 hours later for school.","start":3885520,"end":3890000,"confidence":0.63534369999999995570760802365839481353759765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Right, okay.","start":3890760,"end":3891880,"confidence":0.54448264999999995694679455482400953769683837890625},{"sentiment":"POSITIVE","speaker":"B","text":"I remember that, it was just one of the things that you think about it now, you say that was quite funny, that.","start":3891880,"end":3899860,"confidence":0.7406026999999999471668843398219905793666839599609375},{"sentiment":"NEGATIVE","speaker":"A","text":"I shouldn't laugh, but I think it's the thought of 5 kids in their pyjamas getting on a train, nobody asking any questions.","start":3899860,"end":3907790,"confidence":0.6253463999999999689549667891697026789188385009765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Nah, they just let us on the train, that's it.","start":3908420,"end":3910250,"confidence":0.73372800000000004683187171394820325076580047607421875},{"sentiment":"NEUTRAL","speaker":"A","text":"I think that's the part that got me a little bit because I think the first thing I'd do is, why are you in your dramas?","start":3910580,"end":3916568,"confidence":0.52853249999999996067145957567845471203327178955078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Well, that main ticket wasn't written to Morris.","start":3917389,"end":3919595,"confidence":0.58811020000000002738715920713730156421661376953125},{"sentiment":"NEUTRAL","speaker":"B","text":"The train got wrecked, the cart they were in, and they got off at St James's next to Ferguson and walked all the way to Mantis' house, and then Mantis grasped at us and pulled the poles, and we got picked up.","start":3921109,"end":3934839,"confidence":0.5567178999999999877701384320971556007862091064453125},{"sentiment":"NEUTRAL","speaker":"B","text":"There's got to be enough police support because they picked up my pyjamas, no?","start":3939812,"end":3943091,"confidence":0.6015969500000000191874960364657454192638397216796875},{"sentiment":"NEUTRAL","speaker":"B","text":"There's got to be there somewhere.","start":3943171,"end":3943894,"confidence":0.70993793000000005033456318415119312703609466552734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, there should be.","start":3943975,"end":3945019,"confidence":0.59700286000000002406551402600598521530628204345703125},{"sentiment":"NEUTRAL","speaker":"A","text":"What age did you leave the care system?","start":3946000,"end":3948250,"confidence":0.83256596000000004931251851303386501967906951904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"16 and a half, 17, roughly.","start":3949974,"end":3951801,"confidence":0.84676019999999996290540593690820969641208648681640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, and what were your circumstances after?","start":3954081,"end":3958155,"confidence":0.8602079000000000252867948802304454147815704345703125},{"sentiment":"NEUTRAL","speaker":"A","text":"So where did you go once you were released from care?","start":3958220,"end":3960084,"confidence":0.89773106999999996435946059136767871677875518798828125},{"sentiment":"NEGATIVE","speaker":"B","text":"I went to my gran's for 2 months and then I didn't like that and I got my own house.","start":3960962,"end":3964197,"confidence":0.67524474999999994917487811108003370463848114013671875},{"sentiment":"NEUTRAL","speaker":"B","text":"So I've stayed myself since I was\u2014 before I was 17.","start":3965713,"end":3968263,"confidence":0.87844990000000000573976421947008930146694183349609375},{"sentiment":"NEUTRAL","speaker":"B","text":"I've maintained since then.","start":3968328,"end":3969276,"confidence":0.75577119999999997634887449748930521309375762939453125},{"sentiment":"NEGATIVE","speaker":"B","text":"No support after I left.","start":3972730,"end":3974588,"confidence":0.569226299999999962864194458234123885631561279296875},{"sentiment":"NEUTRAL","speaker":"B","text":"There was no support?","start":3975089,"end":3975993,"confidence":0.534888449999999959771912472206167876720428466796875},{"sentiment":"NEUTRAL","speaker":"B","text":"No, I think you should have been supported when you left here.","start":3976640,"end":3978805,"confidence":0.63379350000000000964206492426455952227115631103515625},{"sentiment":"POSITIVE","speaker":"A","text":"I would have to agree, especially when you're\u2014 I was about 16 or so.","start":3980826,"end":3984924,"confidence":0.49970627000000000794699417383526451885700225830078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":3985807,"end":3986241,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"And you think there'd be support there for you.","start":3987013,"end":3988716,"confidence":0.73493419999999998193374040056369267404079437255859375},{"sentiment":"NEGATIVE","speaker":"B","text":"Nah, there wasn't any support, just basically when you're that age, get to fuck and just that's you.","start":3989584,"end":3994784,"confidence":0.8256607000000000251560550168505869805812835693359375},{"sentiment":"NEUTRAL","speaker":"B","text":"No, there's a lot of support now in your wee care.","start":3994960,"end":3998406,"confidence":0.5743618600000000018468426787876524031162261962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I'm now going to move on to the next section, which is all about the impact on your whole experience.","start":3998951,"end":4005266,"confidence":0.76395690000000004982183554602670483291149139404296875},{"sentiment":"NEUTRAL","speaker":"A","text":"So it is going to be, you know, how the combined experience has affected you.","start":4005891,"end":4011277,"confidence":0.7430328999999999961545427140663377940654754638671875},{"sentiment":"NEUTRAL","speaker":"A","text":"So how did the experience affect you at the time in a way of such as your safety, your trust, your confidence, your sleep, behaviour, education, relationships, or your ability to speak up?","start":4011998,"end":4023635,"confidence":0.7451754999999999906634684521122835576534271240234375},{"sentiment":"NEUTRAL","speaker":"B","text":"That's kind of, that's them all.","start":4024746,"end":4027033,"confidence":0.7597903599999999979530684868223033845424652099609375},{"sentiment":"NEUTRAL","speaker":"B","text":"It sticks really in your brain.","start":4027822,"end":4029626,"confidence":0.70941496000000003885332944264519028365612030029296875},{"sentiment":"NEUTRAL","speaker":"B","text":"It's kind of mentally, you know, it's always in your brain.","start":4029674,"end":4032461,"confidence":0.64136830000000000229221086556208319962024688720703125},{"sentiment":"NEUTRAL","speaker":"B","text":"You just sit and think about it.","start":4032815,"end":4034667,"confidence":0.8489557500000000089812601800076663494110107421875},{"sentiment":"NEUTRAL","speaker":"B","text":"That's why I drink as much, because you just can't even no think about it when you were young.","start":4034812,"end":4040256,"confidence":0.50384039999999996606305785462609492242336273193359375},{"sentiment":"NEGATIVE","speaker":"B","text":"Yeah, it's kind of just one of the things you wish you could forget, but you can't.","start":4043500,"end":4047785,"confidence":0.5503864000000000533674437974696047604084014892578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I've got that.","start":4054659,"end":4055719,"confidence":0.68294847000000002967823320432216860353946685791015625},{"sentiment":"NEUTRAL","speaker":"B","text":"It's mainly mentally now, because you're older, it just sticks with you constantly.","start":4056666,"end":4062141,"confidence":0.7397470999999999907714709479478187859058380126953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so that is actually the next question.","start":4062542,"end":4064260,"confidence":0.84403247000000003463782149992766790091991424560546875},{"sentiment":"NEUTRAL","speaker":"A","text":"So how has it affected your mental health?","start":4064309,"end":4066043,"confidence":0.593536559999999990822061590733937919139862060546875},{"sentiment":"NEGATIVE","speaker":"A","text":"Things such as anxiety, depression, trauma symptoms, panic, flashbacks, nightmares, self-harm, or suicidal thoughts?","start":4066316,"end":4073509,"confidence":0.79613685999999994624687360555981285870075225830078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, flashbacks and nightmares and things like.","start":4075224,"end":4078265,"confidence":0.56268715999999996402181068333447910845279693603515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, that's kind of\u2014 that's funny, the main things that people don't understand about it.","start":4078362,"end":4085249,"confidence":0.477944580000000007746763230898068286478519439697265625},{"sentiment":"NEGATIVE","speaker":"B","text":"That's kind of\u2014 you do get flashbacks, you get memories, you get mental health problems, things like.","start":4085733,"end":4091557,"confidence":0.78741570000000005169482619749032892286777496337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"It sticks to you constantly.","start":4091783,"end":4092848,"confidence":0.73352574999999997640287574540707282721996307373046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Have you got any mental health problems, Patrick?","start":4093219,"end":4094993,"confidence":0.54502463000000000992173454505973495543003082275390625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, none.","start":4095654,"end":4096959,"confidence":0.52460103999999996293723825147026218473911285400390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Non-diagnosed?","start":4097185,"end":4098007,"confidence":0.66728043999999997470951029754360206425189971923828125},{"sentiment":"NEGATIVE","speaker":"A","text":"Just alcohol.","start":4098635,"end":4099361,"confidence":0.561604800000000015103296391316689550876617431640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Just alcohol, okay.","start":4099634,"end":4100612,"confidence":0.73581160000000001009112793326494283974170684814453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Like, came back, that's a pinkle.","start":4101818,"end":4103139,"confidence":0.775188800000000011181100489920936524868011474609375},{"sentiment":"NEUTRAL","speaker":"A","text":"And would you classify yourself as alcohol dependent or an alcoholic?","start":4105937,"end":4109325,"confidence":0.64194720000000005111218115416704677045345306396484375},{"sentiment":"NEGATIVE","speaker":"A","text":"Alcohol dependent.","start":4110358,"end":4111181,"confidence":0.5467733999999999650043491783435456454753875732421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Alcohol dependent, okay.","start":4111407,"end":4112488,"confidence":0.70475244999999997475015334202907979488372802734375},{"sentiment":"NEUTRAL","speaker":"A","text":"I get medication off the doctor for it.","start":4113736,"end":4115285,"confidence":0.68851066000000005207226649872609414160251617431640625},{"sentiment":"POSITIVE","speaker":"A","text":"Okay, no problem.","start":4115850,"end":4117140,"confidence":0.58404654000000000291237256533349864184856414794921875},{"sentiment":"NEGATIVE","speaker":"B","text":"For my stomach, because I've damaged my stomach leaning into the drink over the years.","start":4117769,"end":4120625,"confidence":0.9447408299999999758966851004515774548053741455078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Was there ever any substance abuse?","start":4122708,"end":4124323,"confidence":0.68683945999999995724039081324008293449878692626953125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I've never took drugs.","start":4125513,"end":4126585,"confidence":0.70892710000000003223163957954966463148593902587890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay, never even thought of it.","start":4128644,"end":4130640,"confidence":0.52075810000000000155040424942853860557079315185546875},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't even think I've ever smoked a joint, to be honest with you.","start":4130705,"end":4132898,"confidence":0.5668111000000000121445964396116323769092559814453125},{"sentiment":"POSITIVE","speaker":"A","text":"Fair enough, that's the best way, isn't it?","start":4135639,"end":4137773,"confidence":0.7820519999999999694040297981700859963893890380859375},{"sentiment":"NEGATIVE","speaker":"B","text":"I know, that's kind of\u2014 yeah, when I stayed in Birkdale Park, it was kind of a bad area back in the '90s for drugs and hanging about, but I never even took a necky, mind.","start":4138646,"end":4148545,"confidence":0.7170547000000000448238779426901601254940032958984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, what about any self-harm or suicidal thoughts?","start":4153703,"end":4157322,"confidence":0.60113519999999998066897433091071434319019317626953125},{"sentiment":"NEUTRAL","speaker":"B","text":"I've had suicidal thoughts, aye, but I've never self-harmed, no.","start":4158130,"end":4161285,"confidence":0.497352030000000000509174924445687793195247650146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":4161333,"end":4161511,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":4166981,"end":4167320,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you take any medication for any kind of sleep problems?","start":4167804,"end":4171411,"confidence":0.7691744000000000358596707883407361805438995361328125},{"sentiment":"NEUTRAL","speaker":"B","text":"I've got\u2014 I take sleeping tablets, but that's far.","start":4172353,"end":4176816,"confidence":0.63216890000000003357882860655081458389759063720703125},{"sentiment":"NEGATIVE","speaker":"B","text":"Causing my sciatica in my back and my leg.","start":4177143,"end":4178850,"confidence":0.9255913000000000057099214245681650936603546142578125},{"sentiment":"NEGATIVE","speaker":"B","text":"I get sleepless nights a lot.","start":4178914,"end":4180058,"confidence":0.66227066999999995022818666257080622017383575439453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":4180589,"end":4180847,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"How has your experience in care affected any relationships?","start":4182925,"end":4187386,"confidence":0.8050424499999999650157178621157072484493255615234375},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't really have relationships, no.","start":4188497,"end":4190155,"confidence":0.67414940000000000974722524915705434978008270263671875},{"sentiment":"NEGATIVE","speaker":"B","text":"I've not got much friends either because I don't really trust much.","start":4191395,"end":4193875,"confidence":0.846211849999999987659293765318579971790313720703125},{"sentiment":"NEGATIVE","speaker":"B","text":"I'm kind of a loner, and that's kind of\u2014 that affected me being in homes because you don't know who to trust.","start":4195706,"end":4202104,"confidence":0.7404554500000000150095047501963563263416290283203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":4202645,"end":4202744,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"I think I've got one close pal and that's about it.","start":4204560,"end":4208310,"confidence":0.72639109999999995626041027207975275814533233642578125},{"sentiment":"NEGATIVE","speaker":"B","text":"And at my age, at 44, you think you're for funnels.","start":4208360,"end":4210310,"confidence":0.57025515999999998317804283942678011953830718994140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4211880,"end":4212300,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"What about intimacy?","start":4212300,"end":4213260,"confidence":0.83679840000000005328928409653599373996257781982421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Has it ever affected\u2014 has your experience ever affected your ability to be intimate with someone?","start":4213480,"end":4217680,"confidence":0.73578905999999999476557377420249395072460174560546875},{"sentiment":"NEGATIVE","speaker":"B","text":"Not kind of.","start":4218560,"end":4219180,"confidence":0.75874710000000000764686092225019820034503936767578125},{"sentiment":"NEUTRAL","speaker":"B","text":"I've not really been intimate with many people, to be honest with you, kind of.","start":4219180,"end":4221860,"confidence":0.61935510000000004726672386823338456451892852783203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":4221860,"end":4222420,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"I've had a couple of relationships, but I don't really tell them that much, you know what I mean?","start":4222420,"end":4226820,"confidence":0.75665199999999999125321892279316671192646026611328125},{"sentiment":"NEUTRAL","speaker":"B","text":"I think that you keep it all to yourself.","start":4226820,"end":4229170,"confidence":0.731225849999999955031171339214779436588287353515625},{"sentiment":"NEGATIVE","speaker":"B","text":"It does affect you because some of the women you go out with you don't really tell us nothing, you don't say nothing.","start":4229200,"end":4234653,"confidence":0.5043984999999999718767185186152346432209014892578125},{"sentiment":"NEUTRAL","speaker":"B","text":"So sometimes you're better off just keeping things to yourself.","start":4234992,"end":4238319,"confidence":0.70295863999999996796219647876569069921970367431640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":4240210,"end":4241576,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEGATIVE","speaker":"B","text":"You don't tell anybody about your physical abuse and all that, I've never really done it, no.","start":4242682,"end":4247965,"confidence":0.5434595300000000239748487729229964315891265869140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4248433,"end":4250287,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEGATIVE","speaker":"A","text":"What about your\u2014 obviously you said that you can't really trust people.","start":4250546,"end":4253271,"confidence":0.6938582699999999992002130966284312307834625244140625},{"sentiment":"NEGATIVE","speaker":"A","text":"Would you say that trust is one of the biggest things it has affected?","start":4253433,"end":4256207,"confidence":0.59054773999999998768117848157999105751514434814453125},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":4256937,"end":4257073,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4257447,"end":4257651,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"And what about any isolation?","start":4258618,"end":4259952,"confidence":0.81625616999999994760628396761603653430938720703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you ever find yourself isolating yourself?","start":4260000,"end":4262234,"confidence":0.60943716999999997252501771072275005280971527099609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, I kind of\u2014 I don't really do much.","start":4263038,"end":4266123,"confidence":0.65296560000000003487485855657723732292652130126953125},{"sentiment":"NEGATIVE","speaker":"B","text":"I'm kind of a hussy person.","start":4266188,"end":4267935,"confidence":0.78804474999999996054356188324163667857646942138671875},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm kind of\u2014 I'm not a socializer.","start":4268001,"end":4270090,"confidence":0.66658139999999999059099309306475333869457244873046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":4271740,"end":4272096,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEGATIVE","speaker":"B","text":"I'd rather sit in the house with 10 cans and don't speak to people.","start":4272712,"end":4276844,"confidence":0.756298240000000010496705726836808025836944580078125},{"sentiment":"NEUTRAL","speaker":"B","text":"And that's part of the reason.","start":4278898,"end":4280395,"confidence":0.67623569999999999513562443098635412752628326416015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4281908,"end":4282103,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"And what about your confidence?","start":4283662,"end":4285040,"confidence":0.7604758000000000350837581208907067775726318359375},{"sentiment":"NEGATIVE","speaker":"B","text":"Confidence is low at times.","start":4285745,"end":4288165,"confidence":0.7681810000000000027142732506035827100276947021484375},{"sentiment":"NEUTRAL","speaker":"B","text":"It's not great, my confidence, but as you know, your confidence, sometimes it's good, sometimes it's bad.","start":4288854,"end":4294399,"confidence":0.50792676000000003266876547058927826583385467529296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, it can always flip, can't it?","start":4294623,"end":4296738,"confidence":0.696520000000000027995383788947947323322296142578125},{"sentiment":"NEUTRAL","speaker":"A","text":"It's up and down.","start":4297219,"end":4297732,"confidence":0.6753567000000000319914761348627507686614990234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Aye.","start":4297988,"end":4298084,"confidence":0.52665220000000001476792022003792226314544677734375},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, okay.","start":4298485,"end":4299366,"confidence":0.55090344000000002200323478973587043583393096923828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything else you'd like to say about the effect it's had on relationships, any friendships, anything like that?","start":4300168,"end":4306577,"confidence":0.85804515999999997344360735951340757310390472412109375},{"sentiment":"NEUTRAL","speaker":"B","text":"It's just isolation, basically.","start":4307715,"end":4309061,"confidence":0.62608859999999999512709791815723292529582977294921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Cause it is.","start":4309286,"end":4310611,"confidence":0.54281579999999995944648389922804199159145355224609375},{"sentiment":"NEUTRAL","speaker":"B","text":"It's just a joke.","start":4310692,"end":4311839,"confidence":0.5711344499999999602124489683774299919605255126953125},{"sentiment":"NEGATIVE","speaker":"B","text":"Actually, I know it's a bad thing to say, I think care homes should be shut.","start":4312033,"end":4315280,"confidence":0.8165139999999999620428070556954480707645416259765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Well, back in the day.","start":4319650,"end":4320169,"confidence":0.809081139999999976453182171098887920379638671875},{"sentiment":"POSITIVE","speaker":"B","text":"I don't know what they're like now, right enough, but I've heard a lot of good things about care homes these days.","start":4320250,"end":4324163,"confidence":0.92480130000000004830695843338617123663425445556640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, you kind of question why now.","start":4325550,"end":4327963,"confidence":0.535607900000000025642066248110495507717132568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Right.","start":4329145,"end":4329485,"confidence":0.56647499999999995079491554861306212842464447021484375},{"sentiment":"NEUTRAL","speaker":"A","text":"How has your overall experience affected your education, your work, your opportunities, finances, housing, or day-to-day stability?","start":4330182,"end":4338244,"confidence":0.84397800000000000597566440774244256317615509033203125},{"sentiment":"NEGATIVE","speaker":"B","text":"It's kinda affected them all because I kinda don't work and things like that.","start":4340148,"end":4344173,"confidence":0.78588930000000001285798134631477296352386474609375},{"sentiment":"NEGATIVE","speaker":"A","text":"You don't work?","start":4344640,"end":4345381,"confidence":0.52886354999999996007176150669693015515804290771484375},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm on disability, aye.","start":4345864,"end":4347330,"confidence":0.57100903999999996774050714520853944122791290283203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":4348569,"end":4348730,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"It affects your confidence actually.","start":4348811,"end":4350692,"confidence":0.56451229999999996689297176999389193952083587646484375},{"sentiment":"NEGATIVE","speaker":"B","text":"It's kinda sticks in your head and I've tried working a couple of times and then things just come into your head and you end up going, \"Ah, I can't do bother with this, I just wind me head.\" Sometimes you depress yourself there thinking about it.","start":4350853,"end":4364140,"confidence":0.541171700000000033270453059230931103229522705078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":4364550,"end":4365170,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"And then there are times you're all right, if you know what I mean.","start":4365170,"end":4366890,"confidence":0.63092570000000003371809498275979422032833099365234375},{"sentiment":"NEUTRAL","speaker":"B","text":"It's kind of\u2014 No, I understand.","start":4366890,"end":4371540,"confidence":0.73645466999999997792514250249951146543025970458984375},{"sentiment":"POSITIVE","speaker":"B","text":"I'd love company, to be honest with you.","start":4371590,"end":4373210,"confidence":0.8446749000000000062726712712901644408702850341796875},{"sentiment":"NEUTRAL","speaker":"B","text":"I've had a couple of relationships and sometimes the woman go out and you don't look happy, and then at times you look happy.","start":4373210,"end":4379020,"confidence":0.5385769000000000250594212047872133553028106689453125},{"sentiment":"NEGATIVE","speaker":"B","text":"It's just\u2014 I think it's\u2014 I don't know what it is.","start":4379170,"end":4381290,"confidence":0.60242629999999997014725749977515079081058502197265625},{"sentiment":"NEUTRAL","speaker":"B","text":"It's just 50\/50.","start":4381290,"end":4382210,"confidence":0.63643324000000001117172132580890320241451263427734375},{"sentiment":"NEUTRAL","speaker":"A","text":"I think it just comes and goes.","start":4382210,"end":4383350,"confidence":0.66791063999999999989398702382459305226802825927734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, yeah.","start":4383350,"end":4384390,"confidence":0.493536350000000012538947657958487980067729949951171875},{"sentiment":"NEUTRAL","speaker":"B","text":"It's always there.","start":4384390,"end":4385170,"confidence":0.56399535999999994562159599809092469513416290283203125},{"sentiment":"NEGATIVE","speaker":"A","text":"It's not going away, I don't think.","start":4385170,"end":4386370,"confidence":0.497986819999999996699813209488638676702976226806640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Mr Patrick, is there anything that triggers you?","start":4386666,"end":4389320,"confidence":0.828813400000000033429614632041193544864654541015625},{"sentiment":"NEGATIVE","speaker":"A","text":"Any places, smells, authority figures, institutions, or situations that you would avoid because it triggers you?","start":4389449,"end":4395954,"confidence":0.680005430000000021806272343383170664310455322265625},{"sentiment":"NEGATIVE","speaker":"B","text":"Well, I don't really get much, so I think I don't really know that answer to that.","start":4398280,"end":4401327,"confidence":0.54951669999999996907291688330587930977344512939453125},{"sentiment":"NEUTRAL","speaker":"B","text":"I can't really answer that one.","start":4401456,"end":4402326,"confidence":0.53665119999999999489403990082792006433010101318359375},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, no, that's okay.","start":4402584,"end":4403794,"confidence":0.48245510000000002559517042755032889544963836669921875},{"sentiment":"NEUTRAL","speaker":"A","text":"You don't have to.","start":4403858,"end":4404439,"confidence":0.68383030000000000203641548068844713270664215087890625},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't like being in private places like councils and institutions and things like that.","start":4405788,"end":4410235,"confidence":0.90438943999999998890615415803040377795696258544921875},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't like that.","start":4410300,"end":4410725,"confidence":0.93245199999999994755484067354700528085231781005859375},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't even like going to my doctor's because there's a lot of people about.","start":4412084,"end":4415034,"confidence":0.96692250000000001808331262509454973042011260986328125},{"sentiment":"NEGATIVE","speaker":"B","text":"These are my doctor's phones, mate, because I think I told them I don't like coming to surgeries.","start":4417730,"end":4421607,"confidence":0.7763662000000000062982508097775280475616455078125},{"sentiment":"NEUTRAL","speaker":"A","text":"So would you say that you avoid contact?","start":4424190,"end":4426355,"confidence":0.80292565000000004626912186722620390355587005615234375},{"sentiment":"NEGATIVE","speaker":"B","text":"I avoid contact with people, yes.","start":4427381,"end":4429204,"confidence":0.6443689999999999695745600547525100409984588623046875},{"sentiment":"NEUTRAL","speaker":"B","text":"I think that's in my heart, mate.","start":4431411,"end":4434030,"confidence":0.5430063000000000528189048054628074169158935546875},{"sentiment":"NEGATIVE","speaker":"A","text":"And do you avoid contact with people because of what you went through or because of the aftermath?","start":4434580,"end":4438380,"confidence":0.5500287999999999843936393517651595175266265869140625},{"sentiment":"NEUTRAL","speaker":"B","text":"Could have went away through and after myself.","start":4439674,"end":4441703,"confidence":0.82650440000000002793711928461561910808086395263671875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, I think that even my pal says to me, you need to start getting out now.","start":4441993,"end":4445874,"confidence":0.679740699999999975489117787219583988189697265625},{"sentiment":"NEUTRAL","speaker":"B","text":"And you don't, you don't tell people anything that happens to you.","start":4446679,"end":4449575,"confidence":0.5943749000000000393129084841348230838775634765625},{"sentiment":"POSITIVE","speaker":"B","text":"So yeah, I'm quite happy you've been on.","start":4449688,"end":4452178,"confidence":0.93708919999999995553707776707597076892852783203125},{"sentiment":"NEUTRAL","speaker":"B","text":"That's all you do.","start":4452612,"end":4453463,"confidence":0.63620270000000000987228077065083198249340057373046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, what impact has this experience had on your life overall?","start":4454074,"end":4459136,"confidence":0.88542365999999994574665151958470232784748077392578125},{"sentiment":"NEGATIVE","speaker":"B","text":"I've not got a life basically.","start":4461510,"end":4462707,"confidence":0.86125963999999999298751163223641924560070037841796875},{"sentiment":"NEGATIVE","speaker":"B","text":"To be honest with you, I've not really got a life.","start":4464170,"end":4466670,"confidence":0.6022855000000000291748847303097136318683624267578125},{"sentiment":"NEUTRAL","speaker":"B","text":"My life is basically a loner, been in the house myself and kind of keep myself to myself.","start":4466830,"end":4473870,"confidence":0.69594129999999998492654640358523465692996978759765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":4474510,"end":4475850,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Everybody else has got a life, they go out and socialise, things like that, but you don't want me.","start":4475850,"end":4480210,"confidence":0.467107600000000011686296375046367757022380828857421875},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't know what it is, I don't know.","start":4480210,"end":4481450,"confidence":0.69079049999999997400124129853793419897556304931640625},{"sentiment":"NEGATIVE","speaker":"B","text":"I was kind of hoping it would go away, but no, it's not.","start":4482270,"end":4486370,"confidence":0.6179799999999999737809730504523031413555145263671875},{"sentiment":"NEUTRAL","speaker":"A","text":"What if, so how do you, what do you think would have been different about your life had you not have been in care?","start":4486370,"end":4493250,"confidence":0.800327400000000022117774278740398585796356201171875},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't know, I think maybe if I was in care, I would have had a career or had a family or had a normal life, but no, I've not got any of that.","start":4494883,"end":4506661,"confidence":0.48682216000000000377667674911208450794219970703125},{"sentiment":"NEUTRAL","speaker":"B","text":"I might not, through the care settings I'm on.","start":4506758,"end":4510430,"confidence":0.54294085999999996960951875735190697014331817626953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":4510543,"end":4510656,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEGATIVE","speaker":"B","text":"I've not got a family, I've not got a career, I've not got anything like that.","start":4510802,"end":4515979,"confidence":0.7735970599999999475215872735134325921535491943359375},{"sentiment":"NEUTRAL","speaker":"B","text":"I think if I was in care, this You sit and think to yourself, I might have had a life.","start":4516060,"end":4520994,"confidence":0.705922249999999973368858263711445033550262451171875},{"sentiment":"NEGATIVE","speaker":"B","text":"No, these days, no, you've not got a life.","start":4523540,"end":4525280,"confidence":0.81976455000000003625615363489487208425998687744140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4525747,"end":4525860,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Have you ever received any counselling, therapy, mental health, addiction, GP, hospital, or professional support?","start":4527745,"end":4534621,"confidence":0.75335099999999999287325636032619513571262359619140625},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":4535512,"end":4535593,"confidence":0.49361873000000000555331780560663901269435882568359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":4536710,"end":4536969,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"As I said, you don't tell people, you keep it to yourself.","start":4537454,"end":4539575,"confidence":0.78894549999999996625632547875284217298030853271484375},{"sentiment":"NEGATIVE","speaker":"B","text":"It's another thing that a lot of people don't get out of the kingdom.","start":4541660,"end":4544156,"confidence":0.63923870000000004854001645071548409759998321533203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Sorry, you talk to your lawyer, I think.","start":4544920,"end":4546680,"confidence":0.6287120600000000170126668308512307703495025634765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, they've got to keep themselves private and confidential.","start":4547270,"end":4550360,"confidence":0.73101150000000003625899580583791248500347137451171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, there's nothing\u2014 there's no judgement about it.","start":4550710,"end":4554370,"confidence":0.7993221999999999827224428372574038803577423095703125},{"sentiment":"NEUTRAL","speaker":"A","text":"People, you tell who you want to tell, and if you don't want to tell anyone, you don't need to.","start":4554370,"end":4558050,"confidence":0.66930144999999996446859995558043010532855987548828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Nobody's\u2014 there's no force in you to tell anyone, do you know what I mean?","start":4558210,"end":4560860,"confidence":0.6474939600000000350377149516134522855281829833984375},{"sentiment":"NEUTRAL","speaker":"A","text":"You don't need to.","start":4561310,"end":4562290,"confidence":0.65854299999999998949107293810811825096607208251953125},{"sentiment":"NEUTRAL","speaker":"A","text":"I know it's your business.","start":4562290,"end":4564180,"confidence":0.69444453999999999904702008279855363070964813232421875},{"sentiment":"POSITIVE","speaker":"B","text":"I don't tell anybody anything, and that's why I'd love to have been able to speak to people now, but now you can Well, I appreciate your bravery speaking to me about it.","start":4564450,"end":4575585,"confidence":0.629705799999999982219378580339252948760986328125},{"sentiment":"POSITIVE","speaker":"A","text":"It helps and it means a lot that you've trusted me with it.","start":4576927,"end":4580017,"confidence":0.951118099999999966343011692515574395656585693359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Have you ever been diagnosed with any relevant health conditions or taken any medication?","start":4582550,"end":4586781,"confidence":0.79324399999999994914645640164962969720363616943359375},{"sentiment":"NEUTRAL","speaker":"A","text":"I take medication just now.","start":4587992,"end":4589220,"confidence":0.8574751000000000455969484391971491277217864990234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, what medication is that?","start":4590157,"end":4591388,"confidence":0.74724800000000002331290716028888709843158721923828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Amitriptyline.","start":4592762,"end":4593318,"confidence":0.6409008000000000482287987324525602161884307861328125},{"sentiment":"NEUTRAL","speaker":"A","text":"And is that your sleeping tablets?","start":4596998,"end":4598380,"confidence":0.800882459999999962718675305950455367565155029296875},{"sentiment":"NEUTRAL","speaker":"B","text":"No, that's sleeping tablets to help your mouth.","start":4599258,"end":4601274,"confidence":0.60298467000000000037829295251867733895778656005859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":4602929,"end":4603172,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Any other medications, or is it just the amitriptyline and the sleeping tablets?","start":4604048,"end":4607371,"confidence":0.84498430000000002149107558579999022185802459716796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Quite a few.","start":4607938,"end":4608425,"confidence":0.74600750000000004558131649901042692363262176513671875},{"sentiment":"NEUTRAL","speaker":"B","text":"Some of Aston.","start":4609960,"end":4610610,"confidence":0.68693554000000001114045744543545879423618316650390625},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":4614044,"end":4614304,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"And then there's Cocodamol.","start":4615345,"end":4616436,"confidence":0.733234350000000034697222872637212276458740234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4619708,"end":4619965,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"I used to take that.","start":4624558,"end":4625441,"confidence":0.753194029999999958846501613152213394641876220703125},{"sentiment":"NEUTRAL","speaker":"B","text":"And my Loxican.","start":4627206,"end":4628765,"confidence":0.69698906000000004912209305985015816986560821533203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, I'll just leave them in there for now.","start":4634489,"end":4637981,"confidence":0.79570339999999994962109894913737662136554718017578125},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm sure we'll have on your GP records all of your medicines.","start":4638127,"end":4641635,"confidence":0.8514381600000000549499645785544998943805694580078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4644183,"end":4644523,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Are you receiving support now?","start":4644733,"end":4646349,"confidence":0.8912561500000000247467824010527692735195159912109375},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":4647496,"end":4647722,"confidence":0.49361873000000000555331780560663901269435882568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":4648692,"end":4648773,"confidence":0.49361873000000000555331780560663901269435882568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":4649240,"end":4649497,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there any sibling, relative, friend, partner, or professional who you would like to provide a supporting statement for your claim?","start":4651655,"end":4659777,"confidence":0.91477953999999994660896618370315991342067718505859375},{"sentiment":"NEUTRAL","speaker":"B","text":"No, I don't.","start":4660860,"end":4661604,"confidence":0.561901329999999976649860400357283651828765869140625},{"sentiment":"NEUTRAL","speaker":"B","text":"I've not told anybody.","start":4661669,"end":4662525,"confidence":0.7464169000000000497863084092386998236179351806640625},{"sentiment":"NEUTRAL","speaker":"B","text":"I've not said to anybody about it.","start":4662638,"end":4663851,"confidence":0.74899050000000000348876483258209191262722015380859375},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, okay.","start":4664158,"end":4664820,"confidence":0.55090344000000002200323478973587043583393096923828125},{"sentiment":"NEUTRAL","speaker":"B","text":"I spoke to the advice, they kinda said if you've not spoke to anybody, first thing I'll ask is kinda especially your boss.","start":4665855,"end":4673452,"confidence":0.66133169999999996679918012887355871498584747314453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I'm going to ask you the last couple of questions now, so we are close to the end.","start":4674126,"end":4679345,"confidence":0.80610020000000004447571200216771103441715240478515625},{"sentiment":"NEUTRAL","speaker":"A","text":"So why are you applying to the Scottish Redress Scheme, and what would you like to come from telling your storey to the Scottish Government about what you went through?","start":4679907,"end":4687325,"confidence":0.8004405500000000284188672594609670341014862060546875},{"sentiment":"NEUTRAL","speaker":"B","text":"I'd like them to deal with what happened back in the past and actually accept responsibility for no doing enough to help young people in care.","start":4688674,"end":4697457,"confidence":0.5426522499999999471498313141637481749057769775390625},{"sentiment":"NEGATIVE","speaker":"B","text":"Never really done nothing to help people in care homes back in the day.","start":4699950,"end":4703750,"confidence":0.749033199999999954599161355872638523578643798828125},{"sentiment":"NEUTRAL","speaker":"B","text":"I think there should have been something there, but they didn't do that here at the care homes in Baroda, did they?","start":4710300,"end":4714320,"confidence":0.5675260399999999538778183705289848148822784423828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4714320,"end":4715720,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"And what would you like to come from, like, telling your storey?","start":4715720,"end":4718660,"confidence":0.88479202999999995160607113575679250061511993408203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Like, where\u2014 what do you want people to know from telling your storey?","start":4718660,"end":4722360,"confidence":0.75346290000000004649649554266943596303462982177734375},{"sentiment":"NEGATIVE","speaker":"B","text":"I want them to know what happened back in the day, and I don't want people just to ignore what happened back in the day, because a lot of people just ignore it.","start":4723420,"end":4729380,"confidence":0.51155673999999995427145904614008031785488128662109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Go, 'It happened back in the day, but it's the past.' It's not the past.","start":4729700,"end":4733630,"confidence":0.64237219999999994879402720471262000501155853271484375},{"sentiment":"NEGATIVE","speaker":"B","text":"It's not the past for people that suffered it.","start":4733630,"end":4735720,"confidence":0.656195340000000015834302757866680622100830078125},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, absolutely.","start":4735750,"end":4736690,"confidence":0.5014298999999999839616293684230186045169830322265625},{"sentiment":"NEUTRAL","speaker":"B","text":"It's actually\u2014 it's in the future.","start":4736690,"end":4738190,"confidence":0.71013457000000002050654757113079540431499481201171875},{"sentiment":"NEGATIVE","speaker":"B","text":"It's still in their heads, and it's still in\u2014 I know a few people in homes that have been homes that committed suicide through all this and all that.","start":4738190,"end":4744790,"confidence":0.82283640000000002334701321160537190735340118408203125},{"sentiment":"NEGATIVE","speaker":"B","text":"Yeah, that's actually\u2014 I don't understand why people say, 'Oh, that was years ago, just ignore it,' and all that.","start":4744790,"end":4750510,"confidence":0.77789253000000002646885377544094808399677276611328125},{"sentiment":"NEUTRAL","speaker":"B","text":"It's just\u2014 it's not something you can ignore.","start":4750560,"end":4752240,"confidence":0.58780149999999997678656882271752692759037017822265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":4752310,"end":4752760,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"It's there on some people's memories, that's what it is.","start":4755150,"end":4758040,"confidence":0.7723240000000000105018216345342807471752166748046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4759972,"end":4762961,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"And what would acknowledgement mean to you?","start":4766223,"end":4767846,"confidence":0.78145739999999996872048768636886961758136749267578125},{"sentiment":"NEUTRAL","speaker":"A","text":"So what would the Scottish government acknowledging what you went through mean to you?","start":4767990,"end":4771475,"confidence":0.788876530000000020237393982824869453907012939453125},{"sentiment":"NEUTRAL","speaker":"B","text":"It'd mean a lot if you get an apology off them and admitted that the care homes back in the day, when they should have been, it shouldn't have been happening.","start":4772784,"end":4781241,"confidence":0.4795141499999999723513610661029815673828125},{"sentiment":"NEGATIVE","speaker":"B","text":"There should have been rules, there should have been people checking up in care homes they should have been hanged down the tear holes back in the day.","start":4781339,"end":4786850,"confidence":0.6645934000000000008157030606525950133800506591796875},{"sentiment":"POSITIVE","speaker":"B","text":"I'm glad it should have happened back in the day.","start":4787210,"end":4789150,"confidence":0.851794799999999963091568133677355945110321044921875},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, see, they should have been monitored more closely.","start":4789990,"end":4793080,"confidence":0.514656360000000034915501601062715053558349609375},{"sentiment":"NEGATIVE","speaker":"B","text":"I just want the Scottish government to take responsibility, but I think when I'm bringing out the red vest map, they're taking some kind of responsibility, but they're not taking it all.","start":4793610,"end":4804130,"confidence":0.546820700000000048390802476205863058567047119140625},{"sentiment":"NEUTRAL","speaker":"B","text":"They're just saying, we'll give you compensation, that's it.","start":4804410,"end":4807870,"confidence":0.791661139999999985406020641676150262355804443359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, and it's and we'll get an apology.","start":4807870,"end":4810472,"confidence":0.690280739999999948253162074252031743526458740234375},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't think that's enough.","start":4810637,"end":4811515,"confidence":0.8111433999999999588936816508066840469837188720703125},{"sentiment":"NEUTRAL","speaker":"B","text":"I actually think they should have done something back then.","start":4813700,"end":4816811,"confidence":0.73507595000000003349072130731656216084957122802734375},{"sentiment":"NEGATIVE","speaker":"B","text":"It's just politicians and governments, they just\u2014 they don't care about the public.","start":4818428,"end":4822868,"confidence":0.92139610000000005118891976962913759052753448486328125},{"sentiment":"NEGATIVE","speaker":"B","text":"They never have.","start":4823355,"end":4823746,"confidence":0.47663504000000000981884795692167244851589202880859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4825840,"end":4826114,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything else that you would like Redress Scotland to understand about what happened or the harm that you lived with?","start":4836523,"end":4842199,"confidence":0.65125686000000004849397328143822960555553436279296875},{"sentiment":"NEUTRAL","speaker":"B","text":"I'd like them to understand what happened, completely.","start":4843486,"end":4845451,"confidence":0.7391919000000000128380861497134901583194732666015625},{"sentiment":"NEGATIVE","speaker":"B","text":"I hope it doesn't happen to other people.","start":4845821,"end":4848334,"confidence":0.580760900000000024334667614311911165714263916015625},{"sentiment":"NEGATIVE","speaker":"B","text":"It's running behind me, it's mentally invasive, it just stays with you, it just doesn't go away.","start":4848559,"end":4854290,"confidence":0.515154499999999959669594318256713449954986572265625},{"sentiment":"NEGATIVE","speaker":"B","text":"I think that's why they brought Redress up, because the Scottish government knew it was wrong and they brought that up.","start":4854917,"end":4860401,"confidence":0.7496618600000000132155264509492553770542144775390625},{"sentiment":"NEUTRAL","speaker":"B","text":"I brought that to you people for conversation.","start":4860560,"end":4862490,"confidence":0.85009480000000003929727654394810087978839874267578125},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't think conversation's enough.","start":4862880,"end":4864470,"confidence":0.84194815000000000626556584393256343901157379150390625},{"sentiment":"NEGATIVE","speaker":"A","text":"No, it's nowhere near justice.","start":4865620,"end":4868180,"confidence":0.75565899999999996961008719154051505029201507568359375},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't think you've got to obey the conversation.","start":4868300,"end":4869220,"confidence":0.5238592600000000487625584355555474758148193359375},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, that's just\u2014 it might make your life a wee bit happier and make you better and that, but it's not going to bring back your youth and your young and maybe your future and that.","start":4870200,"end":4880720,"confidence":0.47945797000000001109043523683794774115085601806640625},{"sentiment":"NEGATIVE","speaker":"A","text":"Your future's basically fucked, if you know what I mean.","start":4880720,"end":4883000,"confidence":0.9658896999999999621877577737905085086822509765625},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, I don't think they understand that.","start":4883120,"end":4886200,"confidence":0.7449670999999999931873162495321594178676605224609375},{"sentiment":"NEUTRAL","speaker":"B","text":"I think they're just saying we'll give you compensation, that's it.","start":4887920,"end":4890860,"confidence":0.7725146400000000301844238492776639759540557861328125},{"sentiment":"NEUTRAL","speaker":"B","text":"We'll give you an apology, that's you.","start":4890860,"end":4892510,"confidence":0.65580355999999995209037706445087678730487823486328125},{"sentiment":"NEUTRAL","speaker":"B","text":"That's it, belty, that's you.","start":4893720,"end":4895880,"confidence":0.73188679999999994851833662323770113289356231689453125},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't think that's enough, man.","start":4895880,"end":4897790,"confidence":0.86477579999999998339177409434341825544834136962890625},{"sentiment":"NEUTRAL","speaker":"B","text":"No, I think it should have been dealt with years ago.","start":4897920,"end":4900160,"confidence":0.5656484999999999985220711096189916133880615234375},{"sentiment":"NEUTRAL","speaker":"B","text":"I think it was 2000, was it 2017?","start":4900680,"end":4903970,"confidence":0.89161736000000002544396693338057957589626312255859375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, they did this scheme, that should have been years before that.","start":4904640,"end":4910440,"confidence":0.492919600000000013295675671542994678020477294921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Absolutely.","start":4910440,"end":4911860,"confidence":0.465044979999999996689297176999389193952083587646484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And dealt with before that.","start":4911860,"end":4912920,"confidence":0.77141154000000000667824906486202962696552276611328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything important that we haven't covered today?","start":4914095,"end":4916305,"confidence":0.59380555000000001530935378468711860477924346923828125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I think we've covered quite a lot.","start":4917322,"end":4919403,"confidence":0.69589394000000004414374643602059222757816314697265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, is there any\u2014 I've spoken for much of years.","start":4919645,"end":4923156,"confidence":0.80824050000000002835776058418559841811656951904296875},{"sentiment":"POSITIVE","speaker":"A","text":"Well, do you know what, I'm glad that you were able to do so with me.","start":4924258,"end":4926787,"confidence":0.93758430000000003712301577252219431102275848388671875},{"sentiment":"POSITIVE","speaker":"A","text":"It's just, it's me, I just make people feel really comfortable.","start":4926868,"end":4929428,"confidence":0.805107299999999970196995491278357803821563720703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there any wording that you would like to have handled carefully?","start":4931229,"end":4933487,"confidence":0.88288759999999999461550714840996079146862030029296875},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":4935214,"end":4935295,"confidence":0.49361873000000000555331780560663901269435882568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, okay.","start":4935684,"end":4936186,"confidence":0.595505830000000013768612916464917361736297607421875},{"sentiment":"NEUTRAL","speaker":"A","text":"How are you feeling?","start":4937708,"end":4938469,"confidence":0.8447047500000000042064129956997931003570556640625},{"sentiment":"NEGATIVE","speaker":"B","text":"I could see a lot of phone numbers, but I just couldn't.","start":4938534,"end":4940640,"confidence":0.73967992999999998549043311868445016443729400634765625},{"sentiment":"NEGATIVE","speaker":"A","text":"You should not.","start":4941469,"end":4941985,"confidence":0.69164440000000004804547870662645436823368072509765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Tell them you've changed your mind.","start":4943502,"end":4944567,"confidence":0.6970832000000000139294797918410040438175201416015625},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm not really a hater.","start":4945212,"end":4946939,"confidence":0.72293996999999998731567529830499552190303802490234375},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't like swearing much.","start":4948338,"end":4949359,"confidence":0.9237919999999999465245537066948600113391876220703125},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm not a big swearer.","start":4949538,"end":4950397,"confidence":0.55867666000000004711267820312059484422206878662109375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, only when necessary, eh?","start":4950445,"end":4953606,"confidence":0.73006033999999997430307985268882475793361663818359375},{"sentiment":"NEUTRAL","speaker":"A","text":"I know, Celtic's playing tonight.","start":4954384,"end":4956670,"confidence":0.76760507000000000044082071326556615531444549560546875},{"sentiment":"NEUTRAL","speaker":"A","text":"You've just signed that Alex Oxlade-Chamberlain, haven't you?","start":4958588,"end":4961831,"confidence":0.7738218999999999514471937800408340990543365478515625},{"sentiment":"NEUTRAL","speaker":"B","text":"He's been there for the last year.","start":4962702,"end":4963590,"confidence":0.797432600000000046946979637141339480876922607421875},{"sentiment":"NEUTRAL","speaker":"B","text":"He's been there over a year now.","start":4963703,"end":4964735,"confidence":0.7360200999999999549316953562083654105663299560546875},{"sentiment":"NEUTRAL","speaker":"A","text":"I thought it was only a couple of months.","start":4965445,"end":4966574,"confidence":0.62370409999999998351682961583719588816165924072265625},{"sentiment":"NEGATIVE","speaker":"A","text":"That's how far behind I am.","start":4966970,"end":4968605,"confidence":0.78853183999999998388119593073497526347637176513671875},{"sentiment":"NEUTRAL","speaker":"B","text":"He signed last\u2014 when did he sign?","start":4969310,"end":4971474,"confidence":0.912321570000000026112729756277985870838165283203125},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know, just now?","start":4971811,"end":4972853,"confidence":0.6994884999999999575237552562612108886241912841796875},{"sentiment":"NEUTRAL","speaker":"B","text":"August?","start":4973077,"end":4973318,"confidence":0.82873154000000004426595978657132945954799652099609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Oh, was it?","start":4973815,"end":4974215,"confidence":0.7819430000000000546833689440973103046417236328125},{"sentiment":"NEGATIVE","speaker":"B","text":"Oh God.","start":4974873,"end":4975546,"confidence":0.48049986000000000085918827608111314475536346435546875},{"sentiment":"NEUTRAL","speaker":"B","text":"He signed in January.","start":4975899,"end":4976780,"confidence":0.88676319999999997367723381103132851421833038330078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Ah.","start":4977726,"end":4977774,"confidence":0.57085390000000002519442432458163239061832427978515625},{"sentiment":"NEUTRAL","speaker":"B","text":"A year's deal.","start":4979249,"end":4979842,"confidence":0.67215020000000003097540002272580750286579132080078125},{"sentiment":"NEUTRAL","speaker":"B","text":"A year's deal.","start":4980051,"end":4981686,"confidence":0.67215020000000003097540002272580750286579132080078125},{"sentiment":"NEUTRAL","speaker":"B","text":"They just give him a new year's contract.","start":4981750,"end":4983578,"confidence":0.80980949999999995991828427577274851500988006591796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Was it?","start":4984555,"end":4984764,"confidence":0.8071844999999999714646037318743765354156494140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, you won the last cup, didn't you?","start":4985341,"end":4987040,"confidence":0.6766310300000000221842810788075439631938934326171875},{"sentiment":"POSITIVE","speaker":"B","text":"I won the last one, won the weekend off.","start":4988227,"end":4990567,"confidence":0.832937400000000049971049520536325871944427490234375},{"sentiment":"POSITIVE","speaker":"A","text":"You're doing pretty well for the start of this season.","start":4990711,"end":4992699,"confidence":0.95811279999999998668869238827028311789035797119140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Not so much.","start":4993983,"end":4995357,"confidence":0.50780890000000000750191020415513776242733001708984375},{"sentiment":"POSITIVE","speaker":"A","text":"That's a good point.","start":4996634,"end":4998363,"confidence":0.921371759999999984103169481386430561542510986328125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I like the football.","start":4999462,"end":5000367,"confidence":0.4774766599999999971970510159735567867755889892578125},{"sentiment":"NEUTRAL","speaker":"A","text":"I try and keep up with a bit of it.","start":5000464,"end":5001740,"confidence":0.7733477399999999502000491702347062528133392333984375},{"sentiment":"POSITIVE","speaker":"B","text":"My favourite player years ago when I was young was Alan Shearer.","start":5003240,"end":5005708,"confidence":0.91194856000000001916561132020433433353900909423828125},{"sentiment":"POSITIVE","speaker":"B","text":"I liked him.","start":5006079,"end":5006418,"confidence":0.78874929999999998653237298640306107699871063232421875},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm from Newcastle.","start":5006967,"end":5007806,"confidence":0.86619740000000000623714413450215943157672882080078125},{"sentiment":"POSITIVE","speaker":"B","text":"I loved Shearer.","start":5009132,"end":5009958,"confidence":0.96196910000000002138875743185053579509258270263671875},{"sentiment":"POSITIVE","speaker":"B","text":"Shearer was brilliant.","start":5010272,"end":5010883,"confidence":0.7783362000000000335830918629653751850128173828125},{"sentiment":"NEUTRAL","speaker":"B","text":"He played with Chris Sutton at Blackburn.","start":5012280,"end":5013948,"confidence":0.91362244000000003563144446161459200084209442138671875},{"sentiment":"NEUTRAL","speaker":"B","text":"He was\u2014 Yeah, he did.","start":5014012,"end":5015535,"confidence":0.7553323499999999857124066693359054625034332275390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Chris Sutton played for Celtic, sure.","start":5016441,"end":5017737,"confidence":0.86844989999999999685798002246883697807788848876953125},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, Shearer was good.","start":5018647,"end":5019887,"confidence":0.89457949999999997192645651011844165623188018798828125},{"sentiment":"POSITIVE","speaker":"A","text":"I liked them, Shola Myobi.","start":5020918,"end":5023414,"confidence":0.9155708000000000179596781890722922980785369873046875},{"sentiment":"POSITIVE","speaker":"A","text":"He was good.","start":5025008,"end":5025443,"confidence":0.93175065999999995280944631304009817540645599365234375},{"sentiment":"POSITIVE","speaker":"A","text":"He was good, yeah.","start":5025588,"end":5026747,"confidence":0.92587549999999996241939470564830116927623748779296875},{"sentiment":"POSITIVE","speaker":"B","text":"One of the best players with Newcastle I've seen ever was Faustino Asprilla.","start":5026957,"end":5031472,"confidence":0.9728672499999999612185774822137318551540374755859375},{"sentiment":"POSITIVE","speaker":"B","text":"Yes, yeah.","start":5031876,"end":5033150,"confidence":0.55062336000000000613141537542105652391910552978515625},{"sentiment":"POSITIVE","speaker":"B","text":"Him and Genoa were brilliant.","start":5033570,"end":5035248,"confidence":0.90242933999999996874663565904484130442142486572265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, yeah.","start":5035667,"end":5036796,"confidence":0.493536350000000012538947657958487980067729949951171875},{"sentiment":"NEGATIVE","speaker":"A","text":"I mean, I think they were\u2014 we have had some good teams, but this, this, I think this season is going to be a struggle.","start":5036942,"end":5041595,"confidence":0.5674962999999999535560846197768114507198333740234375},{"sentiment":"NEGATIVE","speaker":"A","text":"I know, that's why I'm a bit gutted.","start":5045696,"end":5047234,"confidence":0.8350395600000000140283873406588099896907806396484375},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm not clutching on straws to this season, I'll tell you that.","start":5047298,"end":5050439,"confidence":0.67605389999999998540403112201602198183536529541015625},{"sentiment":"NEUTRAL","speaker":"B","text":"Sold Tonali, sold Guevara, sold Isaac last year, sold Gobert to Barcelona.","start":5051160,"end":5058003,"confidence":0.8375510999999999928178340269369073212146759033203125},{"sentiment":"NEUTRAL","speaker":"B","text":"I know, sold about 300+ million pounds worth of players.","start":5058436,"end":5061657,"confidence":0.6613533000000000328100213664583861827850341796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, and haven't even bought anyone proper yet.","start":5061881,"end":5063836,"confidence":0.491435400000000022213697548068012110888957977294921875},{"sentiment":"NEUTRAL","speaker":"A","text":"I know.","start":5064605,"end":5064717,"confidence":0.5131721000000000199037231141119264066219329833984375},{"sentiment":"NEUTRAL","speaker":"A","text":"I've bought someone actually, bought someone from Benfica.","start":5065022,"end":5067746,"confidence":0.87645309999999998495923136943019926548004150390625},{"sentiment":"NEUTRAL","speaker":"B","text":"Ah, a right-back.","start":5068612,"end":5069349,"confidence":0.79877469999999994865191865756059996783733367919921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":5069829,"end":5070551,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"The guys that own Newcastle are richer than Man City.","start":5071272,"end":5073662,"confidence":0.59587497000000000380026676793931983411312103271484375},{"sentiment":"NEGATIVE","speaker":"A","text":"Can't spend it though, can we?","start":5074480,"end":5075618,"confidence":0.55714357000000003239392754039727151393890380859375},{"sentiment":"NEUTRAL","speaker":"A","text":"I know.","start":5076468,"end":5076709,"confidence":0.5131721000000000199037231141119264066219329833984375},{"sentiment":"NEGATIVE","speaker":"A","text":"It's all this financial fair play, but it's not fair, is it?","start":5076821,"end":5079468,"confidence":0.80535860000000003555697958290693350136280059814453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Well, if we just sell a few of our players, I think we'd be able to spend that.","start":5080238,"end":5084119,"confidence":0.80890994999999998871231809971504844725131988525390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, you'd like to think so, wouldn't you?","start":5084247,"end":5085803,"confidence":0.70009209999999999496367308893240988254547119140625},{"sentiment":"NEGATIVE","speaker":"A","text":"But apparently not.","start":5085851,"end":5086653,"confidence":0.5881016999999999494974645131151191890239715576171875},{"sentiment":"NEUTRAL","speaker":"A","text":"So we'll see how this season goes.","start":5086750,"end":5088626,"confidence":0.80140350000000004637712436306173913180828094482421875},{"sentiment":"NEUTRAL","speaker":"A","text":"It might be that I ring you in a few months to tell you Redress's decision and we're relegated already.","start":5088674,"end":5093775,"confidence":0.82689550000000000551381162949837744235992431640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, God.","start":5093983,"end":5094464,"confidence":0.475066959999999982589002911481657065451145172119140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Patrick, how are you feeling after discussing all of this?","start":5094897,"end":5099853,"confidence":0.84099025000000005025668770031188614666461944580078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Aye, aye, I think it'll go.","start":5100687,"end":5103572,"confidence":0.60110300000000005393729907154920510947704315185546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, and do you feel safe to be ending the call with me?","start":5104533,"end":5107995,"confidence":0.81186340000000001282387529499828815460205078125},{"sentiment":"POSITIVE","speaker":"A","text":"Yes, aye, it's better.","start":5108941,"end":5109983,"confidence":0.8626413299999999839684505786863155663013458251953125},{"sentiment":"POSITIVE","speaker":"A","text":"Couldn't wait to speak to you.","start":5110544,"end":5112659,"confidence":0.9557338399999999456468913194839842617511749267578125},{"sentiment":"POSITIVE","speaker":"A","text":"I'm glad.","start":5112787,"end":5113348,"confidence":0.95931332999999996413720282362191937863826751708984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there someone you can contact for support if you need any support?","start":5113861,"end":5117035,"confidence":0.88236546999999998508457110801828093826770782470703125},{"sentiment":"POSITIVE","speaker":"B","text":"I've got a good pal, he's back in Mother Russia, he comes in quite a lot.","start":5118076,"end":5122275,"confidence":0.8904644999999999921413973424932919442653656005859375},{"sentiment":"POSITIVE","speaker":"A","text":"Oh, that's good, I'm glad.","start":5122644,"end":5123942,"confidence":0.98490580000000005345128784028929658234119415283203125},{"sentiment":"NEUTRAL","speaker":"A","text":"So I'm now going to quickly explain the next steps to you just so that you have a rough idea.","start":5124135,"end":5130193,"confidence":0.81478565999999996716240957539412193000316619873046875},{"sentiment":"NEUTRAL","speaker":"A","text":"So after this call, I'm going to go away and I'm going to neaten up because I've taken it down as notes.","start":5130817,"end":5134775,"confidence":0.78561150000000001814015604395535774528980255126953125},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm going to write it into a full statement.","start":5134839,"end":5136617,"confidence":0.83896409999999999040909415271016769111156463623046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Once that's done, it'll be emailed over to you, so you'll get your statement and you'll get a payment authority letter, and it's just so you can read through it, make sure you're happy with it.","start":5137483,"end":5147688,"confidence":0.65409159999999999524078475587884895503520965576171875},{"sentiment":"NEUTRAL","speaker":"A","text":"You'll sign the statement and the payment authority letter, and that'll get sent back to us.","start":5148281,"end":5153488,"confidence":0.91891460000000002583675495770876295864582061767578125},{"sentiment":"NEUTRAL","speaker":"A","text":"We'll then send it off to Redress, and you'll have to do an identification verification So it's literally a 20-second WhatsApp video call where our head solicitor and my manager joins the call with you, and you'll hold your ID up to your face and they'll say yep, and then it's done.","start":5153729,"end":5171502,"confidence":0.843728000000000033509195418446324765682220458984375},{"sentiment":"POSITIVE","speaker":"A","text":"Okay, it's really, really quick, it's in like 20 seconds and then it's done.","start":5172015,"end":5177015,"confidence":0.805113729999999971909119267365895211696624755859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, we don't really hang about with it.","start":5177064,"end":5178666,"confidence":0.72838469999999999604511913275928236544132232666015625},{"sentiment":"POSITIVE","speaker":"A","text":"No problem.","start":5179468,"end":5179868,"confidence":0.64868289999999995121271467724000103771686553955078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Are you happy with how the next steps have been explained?","start":5180109,"end":5182193,"confidence":0.85840879999999997185256006559939123690128326416015625},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":5183058,"end":5183315,"confidence":0.46103897999999998713605009470484219491481781005859375},{"sentiment":"POSITIVE","speaker":"A","text":"Perfect.","start":5183876,"end":5184372,"confidence":0.76724190000000003220037569917622022330760955810546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, that is your witness statement complete, Patrick.","start":5184437,"end":5187145,"confidence":0.86527889999999996195612084193271584808826446533203125},{"sentiment":"NEUTRAL","speaker":"A","text":"So I will, like I said, go away, write this up, and I will contact you when it is ready for you to read through and sign, okay?","start":5188270,"end":5195149,"confidence":0.85792893000000003400629111638409085571765899658203125},{"sentiment":"POSITIVE","speaker":"B","text":"That's brilliant, thanks, you're welcome.","start":5195921,"end":5196917,"confidence":0.988928299999999982361487127491272985935211181640625},{"sentiment":"POSITIVE","speaker":"A","text":"Alright, thank you very much for your time and thank you for trusting me to open up to me, okay?","start":5196966,"end":5200984,"confidence":0.96564039999999995433910271458444185554981231689453125},{"sentiment":"POSITIVE","speaker":"A","text":"No problem, enjoy your day.","start":5201563,"end":5202527,"confidence":0.9639506300000000305061576000298373401165008544921875},{"sentiment":"POSITIVE","speaker":"A","text":"You enjoy the rest of your day too, Patrick.","start":5202816,"end":5204376,"confidence":0.927699300000000004473577064345590770244598388671875},{"sentiment":"NEUTRAL","speaker":"A","text":"I'll speak to you soon.","start":5204440,"end":5205260,"confidence":0.8067446400000000128471810967312194406986236572265625},{"sentiment":"POSITIVE","speaker":"A","text":"Thank you, bye-bye.","start":5205886,"end":5206610,"confidence":0.6264621999999999690800223106634803116321563720703125},{"sentiment":"NEUTRAL","text":"Bye.","start":5206770,"end":5207028,"confidence":0.513744949999999978018649926525540649890899658203125,"speaker":null}], `error` = ?, `synapse_transcripts`.`updated_at` = 2026-08-18 15:31:32 where `recording_id` = 4182) {"exception":"[object] (Illuminate\\Database\\QueryException(code: 22001): SQLSTATE[22001]: String data, right truncated: 1406 Data too long for column 'raw_transcript' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_ha, SQL: update `synapse_transcripts` set `status` = completed, `raw_transcript` = [A 00:02]: Hi there, can I speak to Patrick Bishop? Hi Patrick, it's Leah calling from MMA Legal to do your witness statement. Is now still a good time for you?
[B 00:11]: Yes, it was.
[A 00:12]: Perfect. Before I start, I do just have to let you know that call is recorded for training and monitoring purposes, and for data protection, could you confirm your date of birth and your postcode for me please?
[B 00:25]: 10th of August 1993, postcode PSD1NH.
[A 00:28]: Amazing, thank you very much. So just before I get into the actual witness statement itself, I'm just going to ask you a couple of questions just so I know that we can still continue. Let me just get them up. Have you previously made any civil claim, criminal injuries claim, redress application, complaint, police report, inquiry statement, or claim to another scheme about any abuse received in care?
[B 00:55]: No.
[A 00:56]: No. Have you ever received any payment, apology, settlement, or decision? No. No. Okay, no worries at all. And are you comfortable and happy to continue today?
[B 01:14]: Yes, that's all.
[A 01:16]: Yeah. Do you need anyone with you or any other adjustments?
[B 01:21]: No, actually, no. I just like doing things myself.
[A 01:24]: Okay, fair enough. Do you understand that the purpose of the statement is to be sent to redress and agree that it can be used for your redress application and any supporting evidence?
[B 01:35]: Yes, I know that.
[A 01:36]: Perfect. I've created a bit of a chronology of care, so a bit of a timeline of your care settings. I would like to go through that with you first just to ensure that I'm not missing any, okay? Okay, so in 1992 I have Griff Children's Home.
[B 01:57]: Great, that's good.
[A 01:58]: Greif, sorry, that's my, that's my bad. I've got Greif Children's Home. I'm not very good at the pronunciation part. And then in 1994 I've got a Beach Avenue.
[B 02:11]: Beach Avenue was before Greif.
[A 02:14]: Before Greif, yes. Okay, um, you just bear with me. Okay, so from the care records that we've received, it only states that Greif was the first one. So are you saying that there was Beech before Greif?
[B 02:54]: No, I just can't remember, but I'm sure Beech Avenue was before Greif. But my granny died when she died, 1991, '92, so it might be right then. Okay, that's what I meant to hear.
[A 03:12]: Um, I mean, the, the records that we have do show— so it was Grieve Children's Home in 1992.
[B 03:20]: Yes.
[A 03:21]: And then returned back to your mother.
[B 03:25]: Yes.
[A 03:25]: And then back into care in April 1994, and that was into Beech Avenue.
[B 03:32]: Right. Yes, that might be right. Yes.
[A 03:34]: Okay, no problem. And I've then got, after Beach Avenue, I've got Newfield Resource Centre.
[B 03:41]: Yes, that's right.
[A 03:42]: Yes, in the Campsie unit.
[B 03:45]: Yes, that's Campsie. And so if I was in— that's in Johnstone.
[A 03:51]: Yes, I've then got Balrossie.
[B 03:54]: Yes, that's Balrossie Boys' Home, but end up— they call it Rossie Home now because it's shut.
[A 04:01]: Yes, I've then got Kibble.
[B 04:03]: Yes, that's it. I've been great. I've just messed up.
[A 04:06]: No, that's okay, don't worry. I just wanted to clarify before we continued. I would hate for us to get halfway down and then, uh, missing something.
[B 04:14]: I think quite a few, so like 5 or something.
[A 04:18]: It looks like 1, 2— yeah, it looks like 5. And then after Kibble, you were released, uh, to relatives or friends?
[B 04:29]: Yes, I stayed with my gran for a couple of months and then I got my own house.
[A 04:32]: Okay, perfect. Well, if that's all correct, then let's crack on.
[B 04:36]: Okay.
[A 04:38]: I know you'll have to excuse any of my pronunciations. I'm not the best at this.
[B 04:43]: Some things I can't pronounce.
[A 04:47]: It's that most of it is like the towns and the city names.
[B 04:51]: I'm like One of them's in Culmacolm, one of them's in Johnstone, one of them's in Bridgerweir, one of them's in Paisley, and one of them's in Hunterhall, that's in Paisley.
[A 05:02]: Yeah, well, I spent the first couple of months doing this job calling Renfrewshire, Roofrenshire. I think there was a few times I said North Ayrshire was North Asia, so, you know, we've got there now though. Okay, so I just want to let you know that you are in complete control of this meeting. You can take a break, skip a question, or ask me to reword anything. Please note that some questions can be upsetting because they do concern your care in time and its impact, okay?
[B 05:39]: Yes, I know.
[A 05:40]: So where did you grow up and who did you live with before you went into care?
[B 05:45]: I lived with my mum before I moved here. I lived with my gran, and eventually she died. I was always with my mum on and off, and then I was with my gran on and off. I was kind of, I wasn't really in an actual setting, if you know what I mean.
[A 06:02]: Yeah, just a house or a flat?
[B 06:04]: Yeah, they were flats, aye.
[A 06:06]: Flats, yeah.
[B 06:08]: Yes.
[A 06:08]: And did you have your own bedroom?
[B 06:11]: No.
[A 06:12]: Shared?
[B 06:13]: Yes.
[A 06:14]: Okay. What was the food like at home? You know, just, was it nice home-cooked meals?
[B 06:19]: No, it's kinda just my mom and that. My mom was an alcoholic, all that, so never had anything like that. So there was like sex, so no, there's nothing to eat.
[A 06:30]: Okay. And you've got— did you say this, there were 6 of you, so there was 5 siblings?
[B 06:35]: Yes, 5.
[A 06:36]: And can I ask how many brothers and how many sisters?
[B 06:40]: There's 3 brothers, 3 sisters, and me, so 7.
[A 06:46]: Okay, and there was 7 of you all together?
[B 06:50]: Yes, and we stayed in the apartment.
[A 06:53]: Okay, and who did you share the bedroom with?
[B 06:56]: Me and my brothers and I.
[A 06:59]: Okay, are you the youngest or the middle? Middle. Middle. Okay, what about school? Did you still go to school before you went into care?
[B 07:15]: I was in primary school, I was in St. Fergus, but I was hardly there. Didn't go well, no. So it was basically your mum's fate on that one, just basically. My mum was an alcoholic, mum was always in and out of jail.
[A 07:29]: Okay, that was that your father. All right, if I do go silent at any moment, it is just so I can type up these notes, okay?
[B 07:40]: That's fine.
[A 07:41]: Uh, no problem.
[B 07:43]: I didn't get high school, didn't I?
[A 07:46]: You didn't go into high school?
[B 07:48]: No, I didn't get high school.
[A 07:50]: Okay. Um, how did you come to enter into the care system?
[B 07:59]: My gran died when I was— she died when I was 10, and my mum was— she was an alcoholic. And I think my mum ended up putting us into care because my gran died, but ended up— I was kind of— I wasn't good at school, so I was going to a boys' home anyway, but me and my brother were in a care with her, so Right, okay.
[A 08:23]: So it was your mum who made the decision. Were you ever told why you were put into care?
[B 08:27]: My mum always came down. She was an alcoholic, so basically put into care because of that, because she never did any visiting much. I always stayed with my aunt and gran, and she was always throwing us out and things like that.
[A 08:37]: Right, so you weren't told, but you kind of knew?
[B 08:40]: Yes, aye. Okay. We were told the day we walked in that we were going into care.
[A 08:44]: Okay. So I know you've got 6 siblings, obviously, besides yourself, so you've got 3 brothers and 3 sisters, and you're the middle child. Were you separated from any of them in care?
[B 08:55]: Yes.
[A 08:56]: How many?
[B 08:57]: From all—
[A 08:58]: —from all of them?
[B 09:00]: Yes, me and my brother Kevin here, we were not eh— be charmed if there was another one that I was separated to but it wasn't the case. We were 10 or something.
[A 09:14]: Okay. And did you say how old were you when you first entered care? Did you say about 10? Kind of taking it over, yes, sorry. Yeah, and how did you feel at the time of first entering care? You know, what were your first thoughts, if you can remember anything?
[B 09:30]: I don't know actually how I felt, because I was quite young, you know what I mean? So sometimes when you're young, you don't tend to think about it. You kind of must feel like brothers and sisters and things like that, but you never really—
[A 09:41]: You never really thought about how you felt?
[B 09:44]: Nah, it's kind of when you're that young, you don't really think about it. No, I'm just so sad because my gran died, and if she didn't die, I don't think I'd be around here, to be honest with you.
[A 10:00]: Oh, bless. Were you very close with your gran?
[B 10:04]: I was very close to her. She was kind of— she was always there when she had cancer, so she passed away. So kind of, that was That's from my wee staffies cottoning up.
[A 10:17]: Bless you. Is there anything important about your childhood health, any learning needs, any vulnerability that should be recorded for redress?
[B 10:27]: No, I had ADHD when I was young.
[A 10:32]: Okay, I'll jot that down. Okay, so I'm now going to move on to the next section, and what I'm going to do in this section is I'm going to ask you a multitude of questions but for each care setting one by one, okay? Yes. So I know that there'll be some things that pop up where you're like, oh, that happened in that one as well, but I need to make sure I keep it chronological for when it gets sent to redress, okay? Okay. Perfect. So I'm going to start with Gryfe Children's Home. So from records, I can see that you entered there on the 12th of February 1992. Can I ask what kind of setting it was? So was it a house? Was it like a There was two houses, so there was two houses, different houses. Two houses. And which one were you in? Was there any name? Did it look—
[B 11:21]: No, just, just both of them are called the Grange. There was two different ones. There was a big house and then there was a wee one next to it, a wee cottage.
[A 11:29]: Okay. And which one were you in? The big house?
[B 11:31]: Yes.
[A 11:33]: Okay. And how many floors was it, can you remember? There's only 2 floors.
[B 11:43]: It's quite a long, quite long at the back. I think it's still there, I'm not sure.
[A 11:52]: Potentially. Some of them haven't really shut down, some of them have kind of kept the building but changed what it's used for.
[B 11:58]: I know Paul Rossi shut down, so that's why I got moved, because it's coming under LSD building, so they moved us up.
[A 12:03]: Right, yeah. So what was the ordinary daily life like in Greif?
[B 12:12]: It was kind of, because you're young, it was kind of, I don't know, it was kind of, there wasn't any real set and rigid rules, so you just had to exist there and adapt.
[A 12:20]: Yeah, so what about the actual, so did you have your own bedroom here?
[B 12:25]: In Greif? I don't know, I can't remember. Okay, that's okay. Kinda maybe, I think, but I can't remember the Greif that much because I was that young.
[A 12:33]: That's okay, I'll just— we'll take down what we can remember, and that's absolutely fine. What about toiletries? Can you remember if you were provided with shower gel, toothpaste?
[B 12:45]: No, I don't remember. Don't remember.
[A 12:47]: What about the food? Was the food okay?
[B 12:50]: I don't actually remember what I ate.
[A 12:51]: That's okay, I'm just literally going to list off some things, and if you can't remember, just say no, okay? Okay. What about school? Did you still go to school while in this setting?
[B 13:02]: Yes, when I was in the group, I was still going to Mr Patrick Bishop's for a couple of months.
[A 13:08]: Okay. What about clothing? Did you get provided any clothes there?
[B 13:14]: I don't actually. I can't remember.
[A 13:17]: Sorry about that. That's all right, don't worry. What about contact with family? Did you still see your mum? No. And was that your decision, her decision, or?
[B 13:29]: It was probably her because she was an alcoholic, you know. Okay. I just, you know, that young, I can't even remember anything about that one.
[A 13:36]: Well, I can't remember what I had for breakfast yesterday, so it's all right.
[B 13:40]: And I can.
[A 13:46]: Okay, what about the staff? What were the staff like?
[B 13:51]: Some of them were all right and some of them were just not all right. You always get that in homes. There's always a mixture, there's always ones that's alright, there's always ones that's not alright.
[A 14:00]: Okay, always just a bit of a mixture of, you know, there's always going to be one or two.
[B 14:04]: Mixture, mixture. Mixture of nice people and mixture of assholes, basically. Fair enough.
[A 14:11]: What about the kids, the other children there, were they alright with you? Did you get along?
[B 14:16]: I can't remember, Mr Patrick Bishop. I can't remember any of them. I think I was only in there for a bit. I think it was the last few months I was in there.
[A 14:23]: I think from what I could see Actually, let me just have a little look.
[B 14:28]: Maybe a bit over 6 months, maybe even more than that.
[A 14:30]: From February until August. Oh, well, no, it's a couple of months.
[B 14:35]: Yeah, a couple of months.
[A 14:36]: Yeah. What about any rules? Were there any particular strict rules that you can remember? No, I can't remember that. Any punishments?
[B 14:46]: Ah, there was punishments. You were thrown in your room and locked in your room and things like that.
[A 14:48]: You would be thrown in your room and locked in? Yes, I— okay, that's what they used to—
[B 14:55]: that's— that happened in quite a lot of homes when I was young. You used to get locked in your rooms and all that, and you were bad and all that.
[A 15:00]: I have heard that from a couple of people, to be fair.
[B 15:04]: It's quite a lot of the bastards used to hit you and all that.
[A 15:07]: Did they hit you in Greif? No. No? Okay. Um, did anything happen in Greif that you would now as an adult consider to be abuse, neglect, or harmful?
[B 15:19]: Just get locked in a room, things like that. I think that's ample. Okay. And grabbed and threw about.
[A 15:26]: That's probably the same as physical abuse, I'd say. Yeah, absolutely. How did it make you feel? You know, like at the time, like when you were being locked in your room, how would you feel?
[B 15:39]: You feel bad when they do that because you normally used to be locked up. It's like imprisonment. Especially when you're that lucky, you're only 10 years old, you go, ah, what's going on?
[A 15:48]: Yeah, absolutely. Um, was it all of the staff that were involved, only a particular few?
[B 15:55]: There's only a couple. It's certainly— I've noticed that, and I noticed that in the buy homes, isn't it? You always get ones that are brand new, you always get ones that are just arseholes, and you always get ones that shouldn't have been at home because you've been in jail.
[A 16:09]: Yeah, okay. Can you give me one clear example of this occurrence? So where and when did it occur? You know, what happened before?
[B 16:33]: Just give a You were told to do something, you never done it, and you used to be grabbed and threw in your room and all that, and strangled.
[A 16:40]: And what kind of thing would you do for that to be the punishment? I just can't remember that, to be honest. That's okay, that's okay.
[B 16:49]: Too young, you know, a 10-year-old, you know.
[A 16:50]: Yeah, yeah, of course. Did it happen often? Was it quite a regular occurrence?
[B 16:55]: Yes, it was often. Hang on, Grace, I'm just gonna spanner the hands. They just, I don't think they were trained right to start with to actually deal with people. The young ones are just, I think they just, we'll just put them in the group.
[A 17:08]: Yes, and what about, did it ever become worse or change or was it kind of just the same thing over and over? Same thing over and over.
[B 17:17]: You always knew when you turned the page or turned around you were getting locked in a room.
[A 17:22]: What about when you were locked in your room, were you still, were you given any food or water?
[B 17:29]: No, they used to open the door but they're not bringing your dinner.
[A 17:33]: Would you have to eat your dinner in the room or were you allowed to go and eat with everyone else? They used to bring up dinner.
[B 17:39]: There wasn't a toilet in the room either, to be honest with you.
[A 17:42]: Okay.
[B 17:45]: I remember that much.
[A 17:46]: Yeah, so I know it sounds a bit— I know it can be a bit hard to talk about, but with there being no toilet, would you have an accident while you were in there?
[B 17:56]: Aye, just no choice. You either piss yourself or you shake yourself or you push the toilet or something. Yeah. There's no choice when you're locked in a room. It's just, it happened quite a lot back in the day.
[A 18:07]: Would you ask to go to the toilet or were you not able to?
[B 18:10]: It's extremely hard to go. You just get knocked. It's just getting older.
[A 18:14]: Okay. Okay, what immediate effects came from this kind of experience? Was there any pain or injury, any fear, shame, sleep problems, bedwetting, any running away? Yes, that was all.
[B 18:35]: That was all the same. I used to wet your bed, used to run away, used to get fear. Something— that's how you used to run away, because you were feared. Yeah. Probably. You'll have heard that a lot, actually, and been involved in care, you probably— that's where a lot of people run away because they've been wet in the bed.
[A 18:52]: Yeah. And I'm sorry to ask, but would you wet the bed in Greif? Yes. Yeah. And what would happen if you wet the bed? Were you given any, you know, any comfort? Were you given any—? No.
[B 19:04]: Certain staff were alright, certain ones weren't.
[A 19:09]: So would they, like, say, change your sheets?
[B 19:11]: Yes, some of them are all right. So you'll probably hear about a lot. Some of them are already in certain homes. Some of them— it happens in other homes. You always meet nice people and then you meet assholes.
[A 19:20]: Yeah, happens absolutely everywhere. I mean, it's just—
[B 19:23]: you never really— you never got home, you met all nice people.
[A 19:27]: Never happens. You never get a full night's sleep.
[B 19:30]: Right. Okay. I don't know, sometimes you wish for it, but it wasn't gonna happen, so you just had to go. That's when you're 10-year-old, I mean.
[A 19:43]: So yeah, absolutely, absolutely. Um, did this happen to anyone else, or did you ever— did anyone else ever witness this happening to you, you know, being locked in that room?
[B 19:55]: No, I just do what I say. People, I mean, there's people who probably witnessed it happening to me and all, but yeah, you're a lot young, you can't remember, but it did happen to other people. Used to happen to a lot of people in there.
[A 20:10]: Yeah, of course.
[B 20:13]: That was one of the worst ones.
[A 20:15]: Fife was the worst one? One of them, aye. Okay. And when you say you would be kind of, you know, grabbed or thrown into your room, was there ever any bruises, any handprints?
[B 20:32]: Yes, I was always bruised when they grabbed me and hit me and things like that. It always happened. Okay. You're 10, you're up there, back that long, you can remember certain things but you can't remember it all.
[A 20:44]: Yeah, of course. And did you ever tell anyone or try and get any help because of that?
[B 20:49]: Yeah, I used to tell the night staff and all that, but when you're that young, you don't think they'll believe you when you've been in a home. They just shy me about or just ignore you. Yeah, even the nice ones, they used to say, right, I may borrow and just walk away and things like that. So, okay, you end up going like this, you end up seeing the hank of their arseholes. Yeah, yeah, because they used to make you— even if you made a complaint, you just get ignored because you're that young. Okay.
[A 21:27]: So that is everything for Greif. Yes. So I'm now going to move on to Beech Avenue. So I'm going to ask the same question again. What was Beech Avenue? Was it a home? Was it a residential school? It was just—
[B 21:40]: it was like two houses knocked into one. Just a home. It was just like two normal houses and they knocked it through and they won us.
[A 21:48]: Okay. And can you remember how many floors were in this house? 2 floors. And where was your bedroom? Top floor. Okay. Did you have your own bedroom or shared? Own bedroom. Own bedroom.
[B 22:07]: I think there was about 10 people in all or something.
[A 22:10]: In the home? Yes. Okay. What about the toilets? You know, was there— were they shared? Were the showers shared? Well, they're shared toilets, yes. Shared toilets, okay.
[B 22:22]: There's a couple of them, there's a couple on the top, one on the bottom.
[A 22:28]: Okay, no problem. Okay. And what about the food here?
[B 22:46]: It was actually all right, but you can't really remember much of it. Yeah, you're still going to school, you're in there, so you're new to the school, you know what I mean?
[A 23:02]: What about, would you like eat dinner together or eat breakfast together? Yes, you used to do that. Okay.
[B 23:13]: That was actually, Beech Avenue was actually the best one.
[A 23:15]: It was the best one?
[B 23:17]: Yes.
[A 23:20]: Okay. What about hygiene-wise? Was there any toiletries provided?
[B 23:27]: I just cannot remember that, to be honest with you. I just cannot remember, too young. So I just actually liked the home, I thought it was quite good.
[A 23:35]: Yeah, no, that's absolutely fine. What about clothing? Did you go with the clothing that you had from home or were you provided new?
[B 23:42]: Covenants I came to home, right? Yeah. I can't actually remember getting any clues in there. I don't think I was in there that long either.
[A 23:51]: Let me have a little look and see. Yeah, Beach Avenue was about 2 months.
[B 23:57]: It wasn't that long. Okay. Because I left there and they put me on Newfield.
[A 24:02]: Yes, I've got Newfield. That's the next one, just for this one. What about contact with family? Was there still no contact?
[B 24:10]: No, no contact, no.
[A 24:11]: Okay, and what about the staff? What were they like?
[B 24:15]: Actually, it was a guy, a Mr Rankin, and his wife. They owned a fruit stall next to Bell Street. They were actually, him and his wife were actually buried inside.
[A 24:27]: Okay, okay, cool, got that. And what about the other children? Were they okay? Yes, I know someone in from Cherwell, so yes, they were actually all right. You know some of the names? Yeah, yes I do. Can you give me just a couple? It just really helps to solidify the statement is all. There was Elizabeth Campbell.
[B 24:50]: Yeah. Sharon McAllister. Yeah. That was two. And then my brother Kevin, he was in there too.
[A 24:58]: Your brother Kevin was in there too. Is he an older brother? Younger, okay. He's youngest. Youngest, okay, got that. Did anything happen here that you would now consider abuse, neglect, or harmful as an adult? No. No, okay. And I know the question is, what was different about this placement compared with the others? I know you said it was the best one. What made it the best one?
[B 25:28]: The staff are actually very nice. The husband— there was a husband and wife that owned the fruiters as well, but they ran that. So I don't know if you— I can't remember, but I knew Mr Rankin. He used to take us to the fruiters. And Mr— who, sorry? His name is Mr Rankin. I can't remember his first name. The fruiters in that, in Welshgate, were just along the way where I stayed in Paisley. So there's something called Paisley. On the fruiters, and he used to take the fruiters and that, and you just used to help yourself. I remember to see the shed and I just thought—
[A 26:00]: Okay, I'm glad that there was at least, you know, one place that was safe for you.
[B 26:04]: That was the only one, aye. Oh, bless you.
[A 26:08]: I'm going to move on now to Newfield. So I can see that you were there for about 6 months as well. Yes. What was Newfield in a sense of, was it a house?
[B 26:20]: It was not, it was units. There was like 4 or 5 different units because it was a residential home for boys and girls. It was a residential, okay, boys and girls, plus the school was inside.
[A 26:37]: Okay, and how many people were there to a unit? Can you remember it all?
[B 26:45]: That's okay. I'd say 6 plus, wasn't it?
[A 26:48]: Yeah. So we'll go with like just 6 or more to a unit, and you said there was about 4 or 5 units? Yes, there was.
[B 27:00]: They were named after islands: Campsie, South, Iona.
[A 27:06]: They were named after islands. And I've got you down as being in the Campsie unit, is that right? Yes, I was in Campsie and South. Campsie and South? No. Okay. Okay, and what about the units? What did they look like? You know, was there a kitchen, dining room?
[B 27:27]: There was a kitchen, dining room, yes. Couches. Just looked like—
[A 27:31]: the units kind of looked like a house, you know what I mean? Okay. What about your bedroom? Did you have your own bedroom or did you share? I had my own bedroom, yes. Own bedroom. And what about bathrooms?
[B 27:45]: Yes, there was shared bathrooms, yes, for the residents.
[A 27:49]: And what about showers? Was there shared showers? Eh, can't remember, but I know there was baths. I remember that back then. Were they shared baths, so kind of everyone would take it in turns to use the baths? Yes. Okay. What about routines? Was there any specific kind of bathing routine, you know, was it you have to bath in the morning and night, or? No, not really. No, no.
[B 28:10]: Okay, I think it was kind of your choice, if you know what I mean.
[A 28:15]: Yeah, okay. You didn't have a choice? Oh, you had a choice?
[B 28:20]: It was up to you, but nobody ever said to you, go for a shower in the bathroom every day, which I think you should have.
[A 28:26]: Yeah, okay. Um, what about the food?
[B 28:34]: I think it's actually all right, as I can remember, but I cannae remember that much, darling.
[A 28:38]: Yeah, again, it's just one of them.
[B 28:41]: Right.
[A 28:47]: And what about toiletries? Can you remember being provided shower gel, toothpaste, toothbrush? No, I cannae, no. Is that that you can't remember, you weren't given them? I cannae remember. Okay, no, that's okay. I just wanted to clarify that I didn't get that any mistaken. No, I can't remember.
[B 29:05]: Then I got to be about older. I know of it, but no, I can't remember that, no.
[A 29:09]: Okay, no problem at all. And what about contact with family? Was there still no contact?
[B 29:14]: Eh, I don't think anybody ever came to see me in the tube, no.
[A 29:18]: Okay. What about the staff? What were the staff like in this place? Half and half.
[B 29:23]: Half of them were alright, half of them were arseholes. Okay.
[A 29:27]: I don't know what I need to put. No, no, say what you need to say, honestly. There's no— You're all right?
[B 29:34]: Some of them are all right, some of them were just—
[A 29:36]: shouldn't have been there, if you know what I mean. What about the other children there? Eh, it's kind of—
[B 29:42]: some of them are all right, some of them aren't. Kinda, they've probably seen this, they've probably seen the same as me. He was all right, he wasn't.
[A 29:49]: Yeah, well, you're never going to get along with everyone. That's it, kinda.
[B 29:53]: You don't know them, so yeah, you go, ah, fuck you.
[A 29:57]: Yeah. What about any rules? Was there any rules that you can remember from here? No. What about any punishments?
[B 30:08]: I used to get locked in your room and battered and all that in there. I didn't like that place at all.
[A 30:13]: So they would take you to your room?
[B 30:16]: Some of the staff used to hit you and things like that and throw you in your room and things like that.
[A 30:23]: Okay. So I know you've just said that, but I'll ask the same question again. Did anything happen there that as an adult you now consider to be abuse, neglect, or harmful? Yes. And how would you label that?
[B 30:37]: Physical abuse, getting hot and bothered and clearing your room and locked in your room. I haven't done that. I just didn't like the place at all. I just couldn't stand it.
[A 30:49]: Okay.
[B 30:51]: And you've made a complaint, tell staff, as I said to you, you just get knocked. They just ignore you.
[A 31:01]: And who was responsible for the abuse, the physical abuse? Yeah, the staff. The staff. And was there any, you know, was it just a particular set of staff or was it kind of all of them?
[B 31:11]: No, just this kind of, as I said to you, some of them are alright, some of them on me. Yeah, you know, it's not in order. You probably notice that in all your claims you're dealing with someone. A lot of people, some of the staff they like, and some of them they're just no.
[A 31:25]: Yeah. So can you give me one clear example of a time when you were physically abused? What happened beforehand, what happened during, and what happened after?
[B 31:37]: But it's just, just, I can't even remember what happened before that. I remember getting hot grabbed and threw my room and things up.
[A 31:46]: So can you remember where it happened? You know, was it in a communal area?
[B 31:50]: It was in a— no, it wasn't in a communal area, it was in a private bit.
[A 31:54]: In a private what, sorry? Just in a private bit. In a private bit of the unit. And so what did the member of staff do?
[B 32:07]: They actually just grabbed me and And actually punched me and actually threw me on the bed, then locked the door.
[A 32:16]: Did he physically hurt you apart from grabbing you?
[B 32:20]: Yes, he actually whacked me. He actually punched me.
[A 32:27]: And where did that hit? At my face. Okay, and was there a mark after, I'm assuming? Yes, I suppose. And then he locked you in your room? Yes. And how long were you left for?
[B 32:43]: Yeah, a good few hours.
[A 32:47]: And can you remember what happened when you were let out of your room?
[B 32:51]: I was just like, my roommate, quite a nice staff actually, what happened to your face? I said he whacked me, and then all of a sudden, and get caught up a bit, I fail. That's what they used to say. Obviously, a young lady and they're adults, they've got to believe they're adults.
[A 33:09]: Yeah, that's what happens. Okay, now how often did this happen?
[B 33:20]: A couple of times.
[A 33:23]: But it wasn't a regular occurrence?
[B 33:26]: No, it's just Couple of times with certain staff, yes.
[A 33:29]: And did it ever change or become worse?
[B 33:33]: No, not really, no. Just kind of the same people all the time. They just used to hit me and grab me and throw me in the room. Never liked the place, never liked Newfield at all.
[A 33:44]: Okay. Okay. And what was the immediate effect from this? You know, was there still, was there any bedwetting, sleep problems?
[B 33:54]: You're bedwetting, you don't want to go to sleep and then this happens to you. You lie awake all night thinking you've got to clean the hickey and all that as well. Yeah. It's kind of one of the places I like to forget.
[A 34:10]: I just don't like that at all. Yeah, absolutely understandable. Just going to ask really quick, just like I asked with the old one, in Newfield, what were the staff like when you did wet the bed?
[B 34:23]: Yes, some, as I said, some of them used to change it, some of them didn't bother at all.
[A 34:27]: And the ones that didn't bother, was that left to you to deal with? Yes. Okay, and was that so, for example, you would have to change your own bedsheets or go for a quick bath, clean off? Have to go and do it yourself, yes. Okay, and some would help and some just wouldn't? Some of them were alright, some of them Okay, um, did the same thing happen to anyone else, or did you ever witness anything?
[B 35:02]: Yeah, a few people in here now. You've witnessed it? You've not seen it happening?
[A 35:11]: And would other people have seen it happening to you? Yes. Okay. Did you tell anyone what was happening?
[B 35:22]: Yes, I told other members of staff, but as I said to you, when you're that young, they don't believe you. Actually, they don't think I'm as bad as much as you do, you know.
[A 35:38]: And what was different about this care placement compared to the others? Just, just, I don't know what it was.
[B 35:45]: I just, I couldn't take that. I just didn't like it. I couldn't take the voice at all. I just couldn't make it. Some homes you mustn't go around, some homes you don't.
[A 35:55]: Yeah, absolutely. Okay, I'm now going to move on to Balrossie. So just for your knowledge, there is only 2 placements left, so we're going to do Balrossie now and then we'll do Kibble, and then that is everything for the in-depth of each placement, okay? Okay, would you like to take a break at all, or you're happy to continue?
[B 36:13]: No, Marie, I've got a can.
[A 36:15]: Perfect. What type of setting was Balrossie? Was it a residential school or a house?
[B 36:22]: A residential de-listed school. It was— there was what, 1, 2, 3— I think it was like 1, 2, 3, 5 houses. It's actually turned into flats now. It's in Kilmacomb, and Some of the flats are worth a fortune.
[A 36:40]: Yeah, and how long were you in there for? I believe that looks like a year and a half, 2 years maybe. Looks like you were there for about 1, 2— I'm trying to work out— 2 years minus 1 month, right?
[B 36:54]: About 23 months, that's it. Yes, yeah, I remember that because I ain't got no memorable losses because I remember talking to a couple of police officers and they said it was getting renovated on the flats.
[A 37:09]: Wow, okay.
[B 37:11]: And it was a lassie building, so they didn't understand that.
[A 37:14]: Yeah, so again, kind of like what with the rest, what was your daily life? So what was the actual accommodation like? Did you have your own bedroom? No, it was dormitories. Okay, and how many did you share with? 4. And were they 4 other males? Yeah. Yes, it was just boys. Yes. Okay, no problem. I just have to cheque just because sometimes it can be mixed. What about bathroom-wise?
[B 37:51]: It was just a 1-bed shared bathroom.
[A 37:53]: Yes. Was that just shared between the 4 of you in the dormitory, or was it shared between everyone?
[B 37:59]: There was 30 people in there. There was 30 of you? In the one floor, yes. It was shared between us all. Okay.
[A 38:08]: Which I didn't agree with that either. Yeah. Were there showers, baths?
[B 38:13]: There was just showers and urinals and sinks.
[A 38:17]: There wasn't any baths, no. Okay. What about any routines? Was there any specific routines that they kept you in?
[B 38:26]: No, not really. She used to tell you in the morning, \"I'm going to shower. If you want a shower, go out.\" Okay.
[A 38:32]: What about your school? Did you still do schoolwork? School was in Neeples. Okay, it was in there.
[B 38:38]: It was a boys' school, yes. You had to go to school.
[A 38:43]: Okay. What about the food? Can you remember anything about the food?
[B 38:47]: Food was actually quite good, actually. She used to take me, she used to get your dinner. You used to get your breakfast in your dormitory. Okay. And lunchtime there was a big canteen for everybody in the full home. And then at tea time you used to bring your dinner, and then at supper time you bring your dinner.
[A 39:11]: Okay. And were you given like a choice with the food? Was there options, or was it just kind of whatever was given you had to eat?
[B 39:19]: There was kind of breakfast options when you went into the big canteen on time, you'd get up to choice options.
[A 39:26]: Okay.
[B 39:27]: Nighttime and suppertime, suppertime used to get— they used to— that was a good thing about suppertime in Bullrocks. You used to go shopping with the staff. They used to take the boys shopping and you could pick which you liked, if you know what I mean.
[A 39:41]: Oh right, okay.
[B 39:43]: That was quite good. Yeah. Back then it was unheard of. So they used to— we used to go shopping then, but I think that was even just take you for an hour or two or something.
[A 39:55]: So you would go shopping with the staff for the food?
[B 39:58]: For supper time, just no for dinners and lunches, no, just late at night. Used to be yourself at about 7, 8 o'clock. They used to take you shopping, you pick what you wanted.
[A 40:10]: Nice, okay.
[B 40:12]: There was like 12 people in there, 12 or 16 around the dormitory, so you had to— they couldn't exactly get everybody a bit of activity, you know what I mean?
[A 40:22]: Yeah, understandable.
[B 40:24]: Back then, you're young, it was— when you're young boys, it was like hot dogs and burgers, chips. That was the main thing.
[A 40:32]: Yeah. Okay, and how was— what was the staff like in there? Was it half and half?
[B 40:45]: Some of them were alright, some of them weren't.
[A 40:47]: Yeah, just the same as before. Ah, yeah, it's kind of—
[B 40:51]: some of them are nice, very nice actually, some of them are, and some of them are just assholes, basically.
[A 40:58]: Yeah, fair enough.
[B 40:59]: Keep saying that about people, you know.
[A 41:03]: No, you're all right. I'd rather you were honest. What about the other children? Did you get along with them?
[B 41:10]: Eh, half and half. Some of them not. Some of them I didn't know. You've been in a dorm before. The 4Es used to stick together, if you know what I mean. Yeah. And then there's 4 and there's 4. You're stuck between the 4Es, if you know what I mean.
[A 41:26]: Yeah, so you kind of had no real choice but to try and get along.
[B 41:29]: Well, you kept together because it was actually just, it was just a joke, to be honest with you. I didn't understand it. So it was like 40 hours in a room, we go in, well, you tried to go in, but you didn't get a choice. You were in a room and they used to just, when you're in here, that's it. Yeah. And then there was their boys in another room you used to like, and then there were boys in another room you didn't like. So they could make it that way, it's not as if they could say like you didn't get in there. Yeah, absolutely. You'd love to chew it, chew your end, if you know what I mean.
[A 42:00]: Yes, of course. Were there any rules in Balrostie that you can remember? No, no. And what about any punishments? Ah, there was punishments.
[B 42:12]: I used to get locked in your room and a few of the guys in there that I still know who they are, they used to hit you and throw you about and lock you in your room and all that, didn't they? A lot of them in that Balrossie are just going to like them.
[A 42:25]: The worst thing about Balrossie was the teachers were the worst. Really? Okay, we'll get into that in a— I'm just— because I'm going to pop that into the other box in our note sheet, which is about the abuse. So I would ask, you know, did anything happen there that you would now consider abuse to be? Sexual, physical, emotional, or neglect? Which of those would you say happened in Balrossie?
[B 42:45]: Physical and neglect. Because there was a few of them that used to hit you and throw your boot and batter you and lock you in your room. And the teachers, some of the teachers that used to go, they were worse than the actual staff you dealt with when you were in your dorm. Yeah, you can actually handle that. Yeah, I can basically, you can actually handle your heat even though you have a really cold kidney. You know what I'm saying? Yeah. You'd love to bump into them outside.
[A 43:17]: Right, yes. Can you give me one clear example, so one clear time where this physical abuse and neglect happened?
[B 43:25]: Happened a few times in there. A few times?
[A 43:27]: Can you give me like one really key one that you'll always remember?
[B 43:32]: I was in the shower and I was refusing to go to school to get a shower and the guy just bounced my knee straight up the tiles in the shower. And actually just battered me and then told me get a shower and just walked up.
[A 43:45]: And was that a teacher or a staff member?
[B 43:48]: That was a staff member.
[A 43:49]: And did you say you hit your head off the tiles?
[B 43:52]: Yes, both my heels right off the tiles in the shower and told me get a shower on that. Then I was refusing to go to school and get a shower. I remember that, and I didn't actually know the guy's name.
[A 44:02]: So what was his name?
[B 44:05]: Derek. I can't remember his second name.
[A 44:07]: Derek. That's okay, it's good.
[B 44:09]: He bounced my head right off the tiles in the shower and told me I'd get a washing or that.
[A 44:16]: He told you you would get a lashing? A wash.
[B 44:19]: A wash. A lash.
[A 44:20]: A wash. Okay. Yes. And did he do anything else other than bounce your head off the shower tiles?
[B 44:28]: I just grabbed me before, told me that Yeah, I showed up, we were going to school.
[A 44:34]: Okay. Can I ask when this happened? Were you in the— was it in the shower room? Yes. And were you clothed?
[B 44:42]: Yeah, just my pyjama bottoms on. Okay. I remember it well.
[A 44:50]: It might sound silly, but for the, you know, the— not the truthfulness, but for the redress to really understand this, can you remember what, even anything about the pyjama bottoms? You know what colour they were? They were blue. Did they have any patterns? No, just blue. Okay, no problem. And what happened after that? You know, was the bruising— was there any marks?
[B 45:15]: Ah, there was bruising and fear and things like that. I just got a shower and get ready and went to school because I didn't know how to deal with the guy again because he was just— he was a moron, just evil.
[A 45:34]: Mm-hmm. Okay. How often would this happen? Was it, you know, was the abuse a daily thing, or, you know, every now and then a thing? Every now and then, yes. Every now and then, okay. And did it ever change or get worse?
[B 45:51]: It changed for the staff. It wasn't the same staff. It was different staff at times, aye. Okay. Okay. The only thing I liked about Bullrossie was the food. That was it.
[A 46:09]: Would you say the food was better than any other care setting?
[B 46:13]: Eh, no. Okay. Because I've not got to the last one yet.
[A 46:19]: Okay, go on then. I can't wait to hear about this full English breakfast.
[B 46:24]: That was one of them. Kemble was the best one.
[A 46:27]: Was it?
[B 46:28]: Even though people say, even though a lot of people have bad things to say about it.
[A 46:33]: Okay, so what immediate effects did you experience while in Balrossie? So, you know, again, pain, injury, fear, shame, sleep problems, bedwetting? Yes, all. All of it?
[B 46:44]: I couldn't wait to get out. I just hated the place.
[A 46:48]: And what about And with, am I on Balrossie? Yes, Balrossie. What about with Balrossie with the bedwetting?
[B 46:55]: Yes, I used to do that quite a lot, yes.
[A 46:57]: And what would happen in this institute for that? You know, were the staff helpful? Were they not?
[B 47:02]: No, you had to do it yourself because it was a dormitory. That's what dormitories were like. You had to change all your own beds and things like that.
[A 47:11]: Was there ever any comfort from staff?
[B 47:13]: You know, \"Oh, it's okay.\" No, yeah, some of them were alright, as I said to you. Yeah, some of them are nice and some of them— you see, you probably notice that yourself with people when you do interviews. People probably tell you some of the staff are brand new, some of them are mummin'. You'll probably notice that a lot.
[A 47:27]: Yeah, and it's always the bad ones that people remember the names of, never the good ones. Well, I say good ones, I say good ones, but you know, I remember a lot of the names of the good ones that I like. Can you give me some of the names that you remember?
[B 47:44]: I can remember last names, I can't remember first names.
[A 47:46]: First names is perfectly fine.
[B 47:48]: One of the good ones when I was in Bulrushy was a guy called Jimmy McWilliams. Okay, he stayed in Johnstone. He was a very nice man because he ended up coming to Kibble. Okay, another guy called Thomas Shorty, he was, he was a mate in Bulrushy. He was brand new, he came to Kibble as well. He came to He ended up in my night shift in Kibble as well. Oh God. You end up remembering half of them and then you go, ah, that's her second name, you kind of remember.
[A 48:21]: Yeah, what about, apart from Derek, can you remember any of the other bad staff members' names?
[B 48:27]: Yes, there was Charles Horne. He was a teacher. Yes, Charles Horne. Yep. And Thomas McCallum, he was, they were the head, they were two of the head teachers in the place. They were They were famous for hitting people in Bullrossie. I remember the two of them well. I don't know if they're still alive or not, but they were two— Thomas McCallum and Cheryl Thorne. Cheryl Thorne was the headteacher in the school. Thomas McCallum was the headman.
[A 48:57]: And they were the ones who were quite well known for hitting people? Yes. Did they ever hit you? Yes.
[B 49:07]: They were two main man in Cabell, Bull Roche. You probably hear the names quite a lot if you're dealing with people from Bull Roche.
[A 49:15]: We do see a lot of names constantly popping up, yeah.
[B 49:19]: If you're dealing with people from Bull Roche, they were two main mans.
[A 49:24]: Yeah. Did you ever tell anyone what was happening in this one?
[B 49:29]: Yes, but they're the head teachers and things like that, so you're not going to believe them. Used to tell your kids, you used to tell your staff, you used to get ding dong, ding dong. Yeah, just to get knocked, because they were the head teachers. They were the teachers in Morrosey, they were the worst. Apart from that guy, I can't remember his second name. I know he's staying in Wrentham next to me just now, but I can't remember. Okay.
[A 50:01]: So now let's move on to Kibble, shall we? So I have— is there anything else you want to say about Balrossie? No. No? Okay.
[B 50:10]: I'm glad it's shut. Yeah. So we just go through the other 3.
[A 50:18]: Okay, so let's move on to Kibble. So I have you being down in Kibble from 1997 to 1998? Yes. What was Kibble? Was it a residential school? Was it a house?
[B 50:35]: Boys' school, yes, residential.
[A 50:44]: Okay. And again, what was it like? Did you have your own room? Yes, I had my own room in Kibble, yes. Own room, okay. Was it a big house that you stayed in?
[B 50:56]: It is flat units, it was like dormitory units, 4 separate units of us in Kibble.
[A 51:05]: Okay, 4 separate units. What about routines, was there any particular routines there that you can really remember?
[B 51:11]: Yes, you had to be getting a minute to try to get on the showers.
[A 51:15]: Sorry, could you say that again for me? I'm just getting a bathroom. Oh, no problem.
[B 51:22]: I had a wee bit of tea and a couple of Weetabix. Couple of Weetabix, that's all. You had to get up in the morning, you got to shovel and all that and things like that.
[A 51:29]: Was there a specific time you had to wake up there?
[B 51:32]: I guess you had to go to school because the school was in the place.
[A 51:36]: So what time would you wake up if you can remember?
[B 51:39]: Eh, half 7, quarter to 8 roughly.
[A 51:42]: Yeah, okay. So I had to be at school for 9.
[B 51:45]: Then you had your breakfast and you had to get a shovel and things like that.
[A 51:54]: Okay, did you have a school uniform? Just your own clothing. Own clothing, okay. And were you ever provided any clothing?
[B 52:02]: Yes, you used to get a bus ticket. Yeah, yeah, pretty cool. Like a grant? I used to get a grant in there. Yeah. I can't remember the names. I know the names, but I can't remember what they're called. They used to take you shopping and that.
[A 52:20]: Were you allowed to buy kind of with that grant whatever clothing that you wanted, or was there kind of rules surrounding it?
[B 52:26]: No, you could buy as long as it wasn't football clothes. You could buy what you wanted if you wanted.
[A 52:36]: Okay. What about the food in this one? Could be nice, yes. Yeah, were you given choice?
[B 52:45]: Yes, very good choice.
[A 52:52]: Okay, did you eat meals together? Yes.
[B 52:58]: Where? Okay.
[A 53:08]: Um, what about the schoolwork there? Was the school okay? Yeah, yes, it was quite fine.
[B 53:14]: It was only a class and things like that. It was actually all right.
[A 53:17]: Okay. And any contact with family?
[B 53:22]: Yeah, I think sometimes my mom phoned, but she used to phone and she was drunk, and I used to tell the staff, don't answer her. But no, I don't think— did anybody ever come see me in Liverpool? I don't think they did. I never really had much contact with family, and I used to go and see my gran and that, and my other gran, when I was in Kibble. Used to go for day visits, and just used to— Kibble was just along from my house at the time. Okay. Still there, fair enough.
[A 53:49]: Yeah. What about the staff? Was it just, again, half and half?
[B 53:54]: Yes, it's half and half, but most of them are actually alright now.
[A 54:00]: Okay, what about the other children?
[B 54:03]: Kinda, you like some of them, you don't like some of them.
[A 54:11]: Okay, and was there any rules?
[B 54:19]: Eh, no, not really. There used to kinda, there was a few that I asked could you bring her in, but nah, used to, had certain rules but not many, no. And what about any punishment?
[A 54:30]: No, that's kind of—
[B 54:31]: actually, kibble was actually all right, even though you've probably heard a lot about it. I actually liked it.
[A 54:36]: Well, people had different experiences, you know. There's always going to be that people might say that, um, they had the best time in Ballarat, but it wasn't for you. It was just, you know, it's just all different, isn't it?
[B 54:50]: I think that I actually wanted once Last time Paisley and Kibble was always known as a place that people didn't like to go. I actually liked it.
[A 54:58]: Yeah, so there was no punishments, but was there anything that happened that you would now as an adult consider to be abuse, neglect, or harmful in a form of sexual, physical, emotional, or neglect? No. No, okay.
[B 55:14]: I knew a lot of the staff in Kibble as well.
[A 55:16]: You didn't like any of the staff?
[B 55:18]: I said I knew a few of them, right?
[A 55:20]: Oh, you knew a few of them?
[B 55:22]: Yes, it was just kind of— Paisley's not that big, you know what I mean?
[A 55:25]: Yes, he said it was Timmy Williams and Thomas Shetty.
[B 55:30]: Right, Thomas Shetty, he was an expert. I knew a few of the staff when I'm in the cab, I met a few of the staff and I still speak to a few of the staff when I'm out and about, having a pint and things like that.
[A 55:39]: Yeah, okay, do you know what, maybe that's helpful.
[B 55:44]: I know a few of the staff in trouble with time-based limiter. I speak to them regularly because they're nice and they speak to me.
[A 55:51]: So yeah, you can't have been a bad kid then, can you?
[B 55:55]: No, actually, years ago a lot of people had bad things to say about the company. When you first get told that you can sit there, you go, ah no, not the kettle. Yeah. And you come back, you get in there and you go, ah, it's not that bad.
[A 56:06]: Yeah. Was it a secure unit?
[B 56:13]: No, it wasn't then. It's new.
[A 56:15]: It's kind of mixed. Ah, okay, okay.
[B 56:18]: It used to be just boys, but now they've got lassies in it, and it's a secure unit now. I mean, it's kind of one of the richest homes in Scotland, I think.
[A 56:30]: Yeah, okay, I get what you mean. Was the bedwetting still happening in Kibble?
[B 56:37]: I mean, you bet they're not much, because you've got You felt safer in there, if you know what I mean.
[A 56:43]: And if you did wet the bed, what would happen?
[B 56:46]: They just tended to say, well, actually, some of the staff are alright, and you said to them and all. The staff are actually alright, a lot of the staff in there.
[A 56:57]: Okay. Did you have any problems sleeping in Kibble, or were you okay? It was alright.
[B 57:04]: The first couple of nights, you go, ah, no, it's kind of, because you're in a strange place, but after that, no, it was alright. As I said, yes, that was probably the best place I've been.
[A 57:16]: Yeah, and I would ask, you know, did you try and tell anyone or get any help, but it doesn't sound like you needed to.
[B 57:26]: Oh, Kibble was actually pretty, pretty good advice already.
[A 57:31]: In a few words, can you describe Kibble to me, like how you felt there? I felt safe. Yeah.
[B 57:38]: And that was the first time in a long time I felt safe when I was in a kibble, because it wasn't exactly the way people made it out to be. A lot of people made kibble look bad years ago. Yeah. But it wasn't. But as you were saying, everybody's got their own experience.
[A 57:54]: Well, there is a lot of kibbles as well. They've got stuff everywhere. So the Glasgow one might have been really awful, and then the Paisley one wasn't too too bad, you know what I mean?
[B 58:03]: Oh, when I was in the home zone, they only had the people. Oh really? Right, Kibble's opened up.
[A 58:10]: Look at hostels, they'll get Glasgow and stuff, haven't they?
[B 58:15]: This point, they'll get Shields and St. Mungo Football Club and all that as well. Yeah, so I never had all that, never had all that when I was in there.
[A 58:24]: Not too bad then. Is there anything else you'd like me to add down for Kibble? No, Kibble was okay.
[B 58:31]: I know it's a bad thing to say something, I'm not claiming compensation, but Kibble was— there's no point lying— Kibble was actually nice.
[A 58:39]: Yeah, that's fine.
[B 58:40]: I actually liked it.
[A 58:42]: Just because you liked one of your five doesn't mean the rest were great. You're allowed to have— and I'm quite glad that you would have had that last one being that kind of a safer place. It must have been such a relief being in there.
[B 58:54]: It was, it was actually, I was quite happy being in there. It was actually, it made me feel safe getting there.
[A 59:01]: Well, that's all that we would want for you, to feel safe, so I'm quite glad. And I'm the one who's doing your claim and telling you it's okay to have had a safe place, okay? That was it. Yeah, so I'm just going to quickly, before I move on, is there anything else that you would like to add for grief that you might have remembered?
[B 59:19]: No. I was too young to remember anything.
[A 59:21]: What about Beech Avenue?
[B 59:24]: Eh, no.
[A 59:26]: Newfield? Nah, I hated the place. Yeah, and Balrossie?
[B 59:33]: Hated that as well.
[A 59:34]: Okay, so what I'm going to do now is I'm moving on to the next section, and this is about all of the care settings overall, not just one or two. Okay, it's all of them. So across all of the placements, what were the names of the main people responsible for your abuse? The names? Yeah, so I'll just go back through really quick actually, because you gave me most of the names, didn't you? So I'll just— I'll go in and I'll copy and paste them through because I don't feel like we need to re-go through them.
[B 60:07]: Ah, there was 3 main ones.
[A 60:10]: Yes, so I've got Derek, Charles and Thomas? Yes. Okay, are you happy for them to be the only names that we put on, or is there anyone else who you would like to be named? No, that's it. Okay, I also want you to be aware that none of these people will be aware that you've said their names, okay?
[B 60:28]: It's just gonna be—
[A 60:29]: yeah, well, fair enough. Some people panic and they don't want it, but it's fine. No, you're not, absolutely. Were other children affected, and did you witness abuse or harm to anyone else?
[B 60:45]: Yes, I witnessed abuse to a few people I was in homes with. I think a lot of people did.
[A 60:51]: I think that happens.
[B 60:52]: I think you've probably heard that a lot. You witness a lot in your own homes, especially when you're young, because even if you're that young, you don't get believed. I don't care what anybody says, you don't get believed.
[A 61:02]: Yeah, I think that's how they brought out this redress because of Yeah, definitely. And is there any children who you witnessed or witnessed you being abused whose names that you can remember at all? No. Okay, no worries at all, don't worry. Why do you believe that the local authority should have been aware of what was happening?
[B 61:25]: They should have been aware. I think a few of the homes I was in, like Barossie and Newfield, I think the local authority was aware of it. But they couldn't approve it. So I know Balrossie was actually under investigation, I know Newfield not, but I don't think they could in the grave. I don't think, you know, local authorities, like, they can't approve things they don't deal with.
[A 61:47]: Yeah. Were complaints ever discouraged, ignored, or punished? Nope. And were you ever moved, threatened, or disbelieved because of these complaints?
[B 62:10]: Threatened? Aye.
[A 62:11]: And what were you threatened with?
[B 62:13]: Well, the staff threatened you to leave, but they kind of threatened to be near disciplinarian.
[A 62:21]: Okay. Have you ever reported the abuse to police, an inquiry, a professional, or any authority?
[B 62:29]: Reported it to a couple of the staff, but you only believe. Never reported to police because that was a staff responsibility, reported police back then.
[A 62:36]: Okay. Why did you move between the different placements, and were the reasons ever explained to you?
[B 62:44]: No, they weren't never explained. They just kept moving me, which I didn't like because it's just— we get moved about too much. It shouldn't have happened. Obviously you're not going to have a settled life if you keep moving. Yeah.
[A 63:08]: Did you ever run away, refuse to return, or ask to be moved?
[B 63:14]: That'll be quite a few times, yes.
[A 63:20]: And what would happen when you ran away?
[B 63:23]: I ran away and tried to run away from Bellrossie and ended up, me and 5 other boys running away from Bellrossie in my pyjamas and actually got to Kirkmaccormick, Port Glasgow and got on a train and actually came to Belkisley, Port Glasgow, in the train in my pyjamas.
[A 63:40]: So you ran away from Bellrossie in your pyjamas? Yes, me and 5 other boys. Hopped on a train? Yes, to Glasgow.
[B 63:51]: That'll be in the police report, because it was— everybody used to talk, there was 5 of us, me and 5 others. We left Kilmacon, Kilmacon, Port Glasgow's about 68 miles to Kilmacon, and they end up leaving Bullrosey because they didn't like it and end up getting on a train at Port Glasgow, Port Glasgow to Ferguson, and went to my auntie's in Ferguson.
[A 64:16]: Were the police the ones that caught you and returned you?
[B 64:19]: Yeah, police picked us up and took us back to Bullrosey, yes. There should have been a police report.
[A 64:25]: There probably is. I'll have to double-check that one.
[B 64:27]: It's got to be because they were in my pyjamas and hoosecoat.
[A 64:32]: Why did you run away?
[B 64:33]: Just didn't like the place. Just didn't like it. We ended up leaving it and then we got returned to the place at about 5 in the morning or something like that.
[A 64:43]: And what happened when you were returned?
[B 64:45]: No, I just totally go to my bed and then they get me to get up 2 hours later for school.
[A 64:50]: Right, okay.
[B 64:51]: I remember that, it was just one of the things that you think about it now, you say that was quite funny, that.
[A 64:59]: I shouldn't laugh, but I think it's the thought of 5 kids in their pyjamas getting on a train, nobody asking any questions.
[B 65:08]: Nah, they just let us on the train, that's it.
[A 65:10]: I think that's the part that got me a little bit because I think the first thing I'd do is, why are you in your dramas?
[B 65:17]: Well, that main ticket wasn't written to Morris. The train got wrecked, the cart they were in, and they got off at St James's next to Ferguson and walked all the way to Mantis' house, and then Mantis grasped at us and pulled the poles, and we got picked up. There's got to be enough police support because they picked up my pyjamas, no? There's got to be there somewhere.
[A 65:43]: Yeah, there should be. What age did you leave the care system?
[B 65:49]: 16 and a half, 17, roughly.
[A 65:54]: Okay, and what were your circumstances after? So where did you go once you were released from care?
[B 66:00]: I went to my gran's for 2 months and then I didn't like that and I got my own house. So I've stayed myself since I was— before I was 17. I've maintained since then. No support after I left. There was no support? No, I think you should have been supported when you left here.
[A 66:20]: I would have to agree, especially when you're—
[B 66:23]: I was about 16 or so. Yeah. And you think there'd be support there for you. Nah, there wasn't any support, just basically when you're that age, get to fuck and just that's you. No, there's a lot of support now in your wee care.
[A 66:38]: Yeah, so I'm now going to move on to the next section, which is all about the impact on your whole experience. So it is going to be, you know, how the combined experience has affected you. So how did the experience affect you at the time in a way of such as your safety, your trust, your confidence, your sleep, behaviour, education, relationships, or your ability to speak up?
[B 67:04]: That's kind of, that's them all. It sticks really in your brain. It's kind of mentally, you know, it's always in your brain. You just sit and think about it. That's why I drink as much, because you just can't even no think about it when you were young. Yeah, it's kind of just one of the things you wish you could forget, but you can't.
[A 67:34]: Yeah, I've got that.
[B 67:36]: It's mainly mentally now, because you're older, it just sticks with you constantly.
[A 67:42]: Yeah, so that is actually the next question. So how has it affected your mental health? Things such as anxiety, depression, trauma symptoms, panic, flashbacks, nightmares, self-harm, or suicidal thoughts?
[B 67:55]: Yes, flashbacks and nightmares and things like. Yes, that's kind of— that's funny, the main things that people don't understand about it. That's kind of— you do get flashbacks, you get memories, you get mental health problems, things like. It sticks to you constantly.
[A 68:13]: Have you got any mental health problems, Patrick? No, none. Non-diagnosed? Just alcohol. Just alcohol, okay.
[B 68:21]: Like, came back, that's a pinkle.
[A 68:25]: And would you classify yourself as alcohol dependent or an alcoholic? Alcohol dependent. Alcohol dependent, okay. I get medication off the doctor for it. Okay, no problem.
[B 68:37]: For my stomach, because I've damaged my stomach leaning into the drink over the years.
[A 68:42]: Was there ever any substance abuse? No, I've never took drugs.
[B 68:48]: Okay, never even thought of it. I don't even think I've ever smoked a joint, to be honest with you.
[A 68:55]: Fair enough, that's the best way, isn't it?
[B 68:58]: I know, that's kind of— yeah, when I stayed in Birkdale Park, it was kind of a bad area back in the '90s for drugs and hanging about, but I never even took a necky, mind.
[A 69:13]: Um, what about any self-harm or suicidal thoughts?
[B 69:18]: I've had suicidal thoughts, aye, but I've never self-harmed, no. Okay.
[A 69:26]: Okay. Do you take any medication for any kind of sleep problems? I've got—
[B 69:33]: I take sleeping tablets, but that's far. Causing my sciatica in my back and my leg. I get sleepless nights a lot. Okay.
[A 69:42]: How has your experience in care affected any relationships?
[B 69:48]: I don't really have relationships, no. I've not got much friends either because I don't really trust much. I'm kind of a loner, and that's kind of— that affected me being in homes because you don't know who to trust.
[A 70:02]: Yeah.
[B 70:04]: I think I've got one close pal and that's about it. And at my age, at 44, you think you're for funnels.
[A 70:11]: Yeah. What about intimacy? Has it ever affected— has your experience ever affected your ability to be intimate with someone?
[B 70:18]: Not kind of. I've not really been intimate with many people, to be honest with you, kind of. Okay. I've had a couple of relationships, but I don't really tell them that much, you know what I mean? I think that you keep it all to yourself. It does affect you because some of the women you go out with you don't really tell us nothing, you don't say nothing. So sometimes you're better off just keeping things to yourself. Yeah. You don't tell anybody about your physical abuse and all that, I've never really done it, no.
[A 70:48]: Yeah. What about your— obviously you said that you can't really trust people. Would you say that trust is one of the biggest things it has affected? Yes. Yeah. And what about any isolation? Do you ever find yourself isolating yourself?
[B 71:03]: Yes, I kind of— I don't really do much. I'm kind of a hussy person. I'm kind of— I'm not a socializer. Okay. I'd rather sit in the house with 10 cans and don't speak to people. And that's part of the reason.
[A 71:21]: Yeah. And what about your confidence?
[B 71:25]: Confidence is low at times. It's not great, my confidence, but as you know, your confidence, sometimes it's good, sometimes it's bad.
[A 71:34]: Yeah, it can always flip, can't it? It's up and down. Aye. Yeah, okay. Is there anything else you'd like to say about the effect it's had on relationships, any friendships, anything like that?
[B 71:47]: It's just isolation, basically. Cause it is. It's just a joke. Actually, I know it's a bad thing to say, I think care homes should be shut. Well, back in the day. I don't know what they're like now, right enough, but I've heard a lot of good things about care homes these days.
[A 72:05]: Well, you kind of question why now. Right. How has your overall experience affected your education, your work, your opportunities, finances, housing, or day-to-day stability?
[B 72:20]: It's kinda affected them all because I kinda don't work and things like that.
[A 72:24]: You don't work?
[B 72:25]: I'm on disability, aye. Okay. It affects your confidence actually. It's kinda sticks in your head and I've tried working a couple of times and then things just come into your head and you end up going, \"Ah, I can't do bother with this, I just wind me head.\" Sometimes you depress yourself there thinking about it. Yeah. And then there are times you're all right, if you know what I mean. It's kind of—
[A 72:49]: No, I understand.
[B 72:51]: I'd love company, to be honest with you. I've had a couple of relationships and sometimes the woman go out and you don't look happy, and then at times you look happy. It's just— I think it's— I don't know what it is. It's just 50/50.
[A 73:02]: I think it just comes and goes. Yeah, yeah.
[B 73:04]: It's always there.
[A 73:05]: It's not going away, I don't think. Mr Patrick, is there anything that triggers you? Any places, smells, authority figures, institutions, or situations that you would avoid because it triggers you?
[B 73:18]: Well, I don't really get much, so I think I don't really know that answer to that. I can't really answer that one.
[A 73:22]: Yeah, no, that's okay. You don't have to.
[B 73:25]: I don't like being in private places like councils and institutions and things like that. I don't like that. I don't even like going to my doctor's because there's a lot of people about. These are my doctor's phones, mate, because I think I told them I don't like coming to surgeries.
[A 73:44]: So would you say that you avoid contact?
[B 73:47]: I avoid contact with people, yes. I think that's in my heart, mate.
[A 73:54]: And do you avoid contact with people because of what you went through or because of the aftermath?
[B 73:59]: Could have went away through and after myself. Yeah, I think that even my pal says to me, you need to start getting out now. And you don't, you don't tell people anything that happens to you. So yeah, I'm quite happy you've been on. That's all you do.
[A 74:14]: Okay, what impact has this experience had on your life overall?
[B 74:21]: I've not got a life basically. To be honest with you, I've not really got a life. My life is basically a loner, been in the house myself and kind of keep myself to myself.
[A 74:34]: Yeah.
[B 74:35]: Everybody else has got a life, they go out and socialise, things like that, but you don't want me. I don't know what it is, I don't know. I was kind of hoping it would go away, but no, it's not.
[A 74:46]: What if, so how do you, what do you think would have been different about your life had you not have been in care?
[B 74:54]: I don't know, I think maybe if I was in care, I would have had a career or had a family or had a normal life, but no, I've not got any of that. I might not, through the care settings I'm on. Yeah. I've not got a family, I've not got a career, I've not got anything like that. I think if I was in care, this You sit and think to yourself, I might have had a life. No, these days, no, you've not got a life. Yeah.
[A 75:27]: Have you ever received any counselling, therapy, mental health, addiction, GP, hospital, or professional support? No. Okay.
[B 75:37]: As I said, you don't tell people, you keep it to yourself. It's another thing that a lot of people don't get out of the kingdom. Sorry, you talk to your lawyer, I think. Yeah, they've got to keep themselves private and confidential.
[A 75:50]: Yeah, there's nothing— there's no judgement about it. People, you tell who you want to tell, and if you don't want to tell anyone, you don't need to. Nobody's— there's no force in you to tell anyone, do you know what I mean? You don't need to. I know it's your business.
[B 76:04]: I don't tell anybody anything, and that's why I'd love to have been able to speak to people now, but now you can Well, I appreciate your bravery speaking to me about it.
[A 76:16]: It helps and it means a lot that you've trusted me with it. Have you ever been diagnosed with any relevant health conditions or taken any medication? I take medication just now. Yeah, what medication is that? Amitriptyline. And is that your sleeping tablets?
[B 76:39]: No, that's sleeping tablets to help your mouth.
[A 76:42]: Okay. Any other medications, or is it just the amitriptyline and the sleeping tablets?
[B 76:47]: Quite a few. Some of Aston. Okay. And then there's Cocodamol.
[A 76:59]: Yeah. I used to take that.
[B 77:07]: And my Loxican.
[A 77:14]: Okay, I'll just leave them in there for now. I'm sure we'll have on your GP records all of your medicines. Yeah. Are you receiving support now? No. No. Okay. Is there any sibling, relative, friend, partner, or professional who you would like to provide a supporting statement for your claim?
[B 77:40]: No, I don't. I've not told anybody. I've not said to anybody about it.
[A 77:44]: Yeah, okay.
[B 77:45]: I spoke to the advice, they kinda said if you've not spoke to anybody, first thing I'll ask is kinda especially your boss.
[A 77:54]: Yeah, so I'm going to ask you the last couple of questions now, so we are close to the end. So why are you applying to the Scottish Redress Scheme, and what would you like to come from telling your storey to the Scottish Government about what you went through?
[B 78:08]: I'd like them to deal with what happened back in the past and actually accept responsibility for no doing enough to help young people in care. Never really done nothing to help people in care homes back in the day. I think there should have been something there, but they didn't do that here at the care homes in Baroda, did they?
[A 78:34]: Yeah. And what would you like to come from, like, telling your storey? Like, where— what do you want people to know from telling your storey?
[B 78:43]: I want them to know what happened back in the day, and I don't want people just to ignore what happened back in the day, because a lot of people just ignore it. Go, 'It happened back in the day, but it's the past.' It's not the past. It's not the past for people that suffered it.
[A 78:55]: Yeah, absolutely.
[B 78:56]: It's actually— it's in the future. It's still in their heads, and it's still in— I know a few people in homes that have been homes that committed suicide through all this and all that. Yeah, that's actually— I don't understand why people say, 'Oh, that was years ago, just ignore it,' and all that. It's just— it's not something you can ignore.
[A 79:12]: Yeah.
[B 79:15]: It's there on some people's memories, that's what it is. Yeah.
[A 79:26]: And what would acknowledgement mean to you? So what would the Scottish government acknowledging what you went through mean to you?
[B 79:32]: It'd mean a lot if you get an apology off them and admitted that the care homes back in the day, when they should have been, it shouldn't have been happening. There should have been rules, there should have been people checking up in care homes they should have been hanged down the tear holes back in the day. I'm glad it should have happened back in the day.
[A 79:49]: Yeah, see, they should have been monitored more closely.
[B 79:53]: I just want the Scottish government to take responsibility, but I think when I'm bringing out the red vest map, they're taking some kind of responsibility, but they're not taking it all. They're just saying, we'll give you compensation, that's it. Yeah, and it's and we'll get an apology. I don't think that's enough. I actually think they should have done something back then. It's just politicians and governments, they just— they don't care about the public. They never have.
[A 80:25]: Yeah. Is there anything else that you would like Redress Scotland to understand about what happened or the harm that you lived with?
[B 80:43]: I'd like them to understand what happened, completely. I hope it doesn't happen to other people. It's running behind me, it's mentally invasive, it just stays with you, it just doesn't go away. I think that's why they brought Redress up, because the Scottish government knew it was wrong and they brought that up. I brought that to you people for conversation.
[A 81:02]: I don't think conversation's enough. No, it's nowhere near justice.
[B 81:08]: I don't think you've got to obey the conversation. I mean, that's just— it might make your life a wee bit happier and make you better and that, but it's not going to bring back your youth and your young and maybe your future and that.
[A 81:20]: Your future's basically fucked, if you know what I mean. Yeah, I don't think they understand that.
[B 81:27]: I think they're just saying we'll give you compensation, that's it. We'll give you an apology, that's you. That's it, belty, that's you. I don't think that's enough, man. No, I think it should have been dealt with years ago. I think it was 2000, was it 2017? Yeah, they did this scheme, that should have been years before that. Absolutely. And dealt with before that.
[A 81:54]: Is there anything important that we haven't covered today? No, I think we've covered quite a lot. Yeah, is there any—
[B 82:01]: I've spoken for much of years.
[A 82:04]: Well, do you know what, I'm glad that you were able to do so with me. It's just, it's me, I just make people feel really comfortable. Is there any wording that you would like to have handled carefully? No. No, okay. How are you feeling?
[B 82:18]: I could see a lot of phone numbers, but I just couldn't.
[A 82:21]: You should not. Tell them you've changed your mind.
[B 82:25]: I'm not really a hater. I don't like swearing much. I'm not a big swearer.
[A 82:30]: No, only when necessary, eh? I know, Celtic's playing tonight. You've just signed that Alex Oxlade-Chamberlain, haven't you?
[B 82:42]: He's been there for the last year. He's been there over a year now.
[A 82:45]: I thought it was only a couple of months. That's how far behind I am.
[B 82:49]: He signed last— when did he sign? I don't know, just now? August? Oh, was it? Oh God. He signed in January. Ah. A year's deal. A year's deal. They just give him a new year's contract.
[A 83:04]: Was it? Yeah, you won the last cup, didn't you?
[B 83:08]: I won the last one, won the weekend off.
[A 83:10]: You're doing pretty well for the start of this season. Not so much. That's a good point. No, I like the football. I try and keep up with a bit of it.
[B 83:23]: My favourite player years ago when I was young was Alan Shearer. I liked him. I'm from Newcastle. I loved Shearer. Shearer was brilliant. He played with Chris Sutton at Blackburn. He was— Yeah, he did.
[A 83:36]: Chris Sutton played for Celtic, sure. Yeah, Shearer was good. I liked them, Shola Myobi. He was good. He was good, yeah.
[B 83:46]: One of the best players with Newcastle I've seen ever was Faustino Asprilla. Yes, yeah. Him and Genoa were brilliant. Yeah, yeah.
[A 83:56]: I mean, I think they were— we have had some good teams, but this, this, I think this season is going to be a struggle. I know, that's why I'm a bit gutted. I'm not clutching on straws to this season, I'll tell you that.
[B 84:11]: Sold Tonali, sold Guevara, sold Isaac last year, sold Gobert to Barcelona. I know, sold about 300+ million pounds worth of players.
[A 84:21]: Yeah, and haven't even bought anyone proper yet. I know. I've bought someone actually, bought someone from Benfica.
[B 84:28]: Ah, a right-back. Yeah. The guys that own Newcastle are richer than Man City.
[A 84:34]: Can't spend it though, can we? I know. It's all this financial fair play, but it's not fair, is it?
[B 84:40]: Well, if we just sell a few of our players, I think we'd be able to spend that.
[A 84:44]: Oh, you'd like to think so, wouldn't you? But apparently not. So we'll see how this season goes. It might be that I ring you in a few months to tell you Redress's decision and we're relegated already. Oh, God. Patrick, how are you feeling after discussing all of this?
[B 85:00]: Aye, aye, I think it'll go.
[A 85:04]: Yeah, and do you feel safe to be ending the call with me? Yes, aye, it's better. Couldn't wait to speak to you. I'm glad. Is there someone you can contact for support if you need any support?
[B 85:18]: I've got a good pal, he's back in Mother Russia, he comes in quite a lot.
[A 85:22]: Oh, that's good, I'm glad. So I'm now going to quickly explain the next steps to you just so that you have a rough idea. So after this call, I'm going to go away and I'm going to neaten up because I've taken it down as notes. I'm going to write it into a full statement. Once that's done, it'll be emailed over to you, so you'll get your statement and you'll get a payment authority letter, and it's just so you can read through it, make sure you're happy with it. You'll sign the statement and the payment authority letter, and that'll get sent back to us. We'll then send it off to Redress, and you'll have to do an identification verification So it's literally a 20-second WhatsApp video call where our head solicitor and my manager joins the call with you, and you'll hold your ID up to your face and they'll say yep, and then it's done. Okay, it's really, really quick, it's in like 20 seconds and then it's done. Okay, we don't really hang about with it. No problem. Are you happy with how the next steps have been explained? Yes. Perfect. Well, that is your witness statement complete, Patrick. So I will, like I said, go away, write this up, and I will contact you when it is ready for you to read through and sign, okay?
[B 86:35]: That's brilliant, thanks, you're welcome.
[A 86:36]: Alright, thank you very much for your time and thank you for trusting me to open up to me, okay? No problem, enjoy your day. You enjoy the rest of your day too, Patrick. I'll speak to you soon. Thank you, bye-bye. Bye., `formatted_transcript` = [A 00:02]: Hi there, can I speak to Patrick Bishop? Hi Patrick, it's Leah calling from MMA Legal to do your witness statement. Is now still a good time for you?
[B 00:11]: Yes, it was.
[A 00:12]: Perfect. Before I start, I do just have to let you know that call is recorded for training and monitoring purposes, and for data protection, could you confirm your date of birth and your postcode for me please?
[B 00:25]: 10th of August 1993, postcode PSD1NH.
[A 00:28]: Amazing, thank you very much. So just before I get into the actual witness statement itself, I'm just going to ask you a couple of questions just so I know that we can still continue. Let me just get them up. Have you previously made any civil claim, criminal injuries claim, redress application, complaint, police report, inquiry statement, or claim to another scheme about any abuse received in care?
[B 00:55]: No.
[A 00:56]: No. Have you ever received any payment, apology, settlement, or decision? No. No. Okay, no worries at all. And are you comfortable and happy to continue today?
[B 01:14]: Yes, that's all.
[A 01:16]: Yeah. Do you need anyone with you or any other adjustments?
[B 01:21]: No, actually, no. I just like doing things myself.
[A 01:24]: Okay, fair enough. Do you understand that the purpose of the statement is to be sent to redress and agree that it can be used for your redress application and any supporting evidence?
[B 01:35]: Yes, I know that.
[A 01:36]: Perfect. I've created a bit of a chronology of care, so a bit of a timeline of your care settings. I would like to go through that with you first just to ensure that I'm not missing any, okay? Okay, so in 1992 I have Griff Children's Home.
[B 01:57]: Great, that's good.
[A 01:58]: Greif, sorry, that's my, that's my bad. I've got Greif Children's Home. I'm not very good at the pronunciation part. And then in 1994 I've got a Beach Avenue.
[B 02:11]: Beach Avenue was before Greif.
[A 02:14]: Before Greif, yes. Okay, um, you just bear with me. Okay, so from the care records that we've received, it only states that Greif was the first one. So are you saying that there was Beech before Greif?
[B 02:54]: No, I just can't remember, but I'm sure Beech Avenue was before Greif. But my granny died when she died, 1991, '92, so it might be right then. Okay, that's what I meant to hear.
[A 03:12]: Um, I mean, the, the records that we have do show— so it was Grieve Children's Home in 1992.
[B 03:20]: Yes.
[A 03:21]: And then returned back to your mother.
[B 03:25]: Yes.
[A 03:25]: And then back into care in April 1994, and that was into Beech Avenue.
[B 03:32]: Right. Yes, that might be right. Yes.
[A 03:34]: Okay, no problem. And I've then got, after Beach Avenue, I've got Newfield Resource Centre.
[B 03:41]: Yes, that's right.
[A 03:42]: Yes, in the Campsie unit.
[B 03:45]: Yes, that's Campsie. And so if I was in— that's in Johnstone.
[A 03:51]: Yes, I've then got Balrossie.
[B 03:54]: Yes, that's Balrossie Boys' Home, but end up— they call it Rossie Home now because it's shut.
[A 04:01]: Yes, I've then got Kibble.
[B 04:03]: Yes, that's it. I've been great. I've just messed up.
[A 04:06]: No, that's okay, don't worry. I just wanted to clarify before we continued. I would hate for us to get halfway down and then, uh, missing something.
[B 04:14]: I think quite a few, so like 5 or something.
[A 04:18]: It looks like 1, 2— yeah, it looks like 5. And then after Kibble, you were released, uh, to relatives or friends?
[B 04:29]: Yes, I stayed with my gran for a couple of months and then I got my own house.
[A 04:32]: Okay, perfect. Well, if that's all correct, then let's crack on.
[B 04:36]: Okay.
[A 04:38]: I know you'll have to excuse any of my pronunciations. I'm not the best at this.
[B 04:43]: Some things I can't pronounce.
[A 04:47]: It's that most of it is like the towns and the city names.
[B 04:51]: I'm like One of them's in Culmacolm, one of them's in Johnstone, one of them's in Bridgerweir, one of them's in Paisley, and one of them's in Hunterhall, that's in Paisley.
[A 05:02]: Yeah, well, I spent the first couple of months doing this job calling Renfrewshire, Roofrenshire. I think there was a few times I said North Ayrshire was North Asia, so, you know, we've got there now though. Okay, so I just want to let you know that you are in complete control of this meeting. You can take a break, skip a question, or ask me to reword anything. Please note that some questions can be upsetting because they do concern your care in time and its impact, okay?
[B 05:39]: Yes, I know.
[A 05:40]: So where did you grow up and who did you live with before you went into care?
[B 05:45]: I lived with my mum before I moved here. I lived with my gran, and eventually she died. I was always with my mum on and off, and then I was with my gran on and off. I was kind of, I wasn't really in an actual setting, if you know what I mean.
[A 06:02]: Yeah, just a house or a flat?
[B 06:04]: Yeah, they were flats, aye.
[A 06:06]: Flats, yeah.
[B 06:08]: Yes.
[A 06:08]: And did you have your own bedroom?
[B 06:11]: No.
[A 06:12]: Shared?
[B 06:13]: Yes.
[A 06:14]: Okay. What was the food like at home? You know, just, was it nice home-cooked meals?
[B 06:19]: No, it's kinda just my mom and that. My mom was an alcoholic, all that, so never had anything like that. So there was like sex, so no, there's nothing to eat.
[A 06:30]: Okay. And you've got— did you say this, there were 6 of you, so there was 5 siblings?
[B 06:35]: Yes, 5.
[A 06:36]: And can I ask how many brothers and how many sisters?
[B 06:40]: There's 3 brothers, 3 sisters, and me, so 7.
[A 06:46]: Okay, and there was 7 of you all together?
[B 06:50]: Yes, and we stayed in the apartment.
[A 06:53]: Okay, and who did you share the bedroom with?
[B 06:56]: Me and my brothers and I.
[A 06:59]: Okay, are you the youngest or the middle? Middle. Middle. Okay, what about school? Did you still go to school before you went into care?
[B 07:15]: I was in primary school, I was in St. Fergus, but I was hardly there. Didn't go well, no. So it was basically your mum's fate on that one, just basically. My mum was an alcoholic, mum was always in and out of jail.
[A 07:29]: Okay, that was that your father. All right, if I do go silent at any moment, it is just so I can type up these notes, okay?
[B 07:40]: That's fine.
[A 07:41]: Uh, no problem.
[B 07:43]: I didn't get high school, didn't I?
[A 07:46]: You didn't go into high school?
[B 07:48]: No, I didn't get high school.
[A 07:50]: Okay. Um, how did you come to enter into the care system?
[B 07:59]: My gran died when I was— she died when I was 10, and my mum was— she was an alcoholic. And I think my mum ended up putting us into care because my gran died, but ended up— I was kind of— I wasn't good at school, so I was going to a boys' home anyway, but me and my brother were in a care with her, so Right, okay.
[A 08:23]: So it was your mum who made the decision. Were you ever told why you were put into care?
[B 08:27]: My mum always came down. She was an alcoholic, so basically put into care because of that, because she never did any visiting much. I always stayed with my aunt and gran, and she was always throwing us out and things like that.
[A 08:37]: Right, so you weren't told, but you kind of knew?
[B 08:40]: Yes, aye. Okay. We were told the day we walked in that we were going into care.
[A 08:44]: Okay. So I know you've got 6 siblings, obviously, besides yourself, so you've got 3 brothers and 3 sisters, and you're the middle child. Were you separated from any of them in care?
[B 08:55]: Yes.
[A 08:56]: How many?
[B 08:57]: From all—
[A 08:58]: —from all of them?
[B 09:00]: Yes, me and my brother Kevin here, we were not eh— be charmed if there was another one that I was separated to but it wasn't the case. We were 10 or something.
[A 09:14]: Okay. And did you say how old were you when you first entered care? Did you say about 10? Kind of taking it over, yes, sorry. Yeah, and how did you feel at the time of first entering care? You know, what were your first thoughts, if you can remember anything?
[B 09:30]: I don't know actually how I felt, because I was quite young, you know what I mean? So sometimes when you're young, you don't tend to think about it. You kind of must feel like brothers and sisters and things like that, but you never really—
[A 09:41]: You never really thought about how you felt?
[B 09:44]: Nah, it's kind of when you're that young, you don't really think about it. No, I'm just so sad because my gran died, and if she didn't die, I don't think I'd be around here, to be honest with you.
[A 10:00]: Oh, bless. Were you very close with your gran?
[B 10:04]: I was very close to her. She was kind of— she was always there when she had cancer, so she passed away. So kind of, that was That's from my wee staffies cottoning up.
[A 10:17]: Bless you. Is there anything important about your childhood health, any learning needs, any vulnerability that should be recorded for redress?
[B 10:27]: No, I had ADHD when I was young.
[A 10:32]: Okay, I'll jot that down. Okay, so I'm now going to move on to the next section, and what I'm going to do in this section is I'm going to ask you a multitude of questions but for each care setting one by one, okay? Yes. So I know that there'll be some things that pop up where you're like, oh, that happened in that one as well, but I need to make sure I keep it chronological for when it gets sent to redress, okay? Okay. Perfect. So I'm going to start with Gryfe Children's Home. So from records, I can see that you entered there on the 12th of February 1992. Can I ask what kind of setting it was? So was it a house? Was it like a There was two houses, so there was two houses, different houses. Two houses. And which one were you in? Was there any name? Did it look—
[B 11:21]: No, just, just both of them are called the Grange. There was two different ones. There was a big house and then there was a wee one next to it, a wee cottage.
[A 11:29]: Okay. And which one were you in? The big house?
[B 11:31]: Yes.
[A 11:33]: Okay. And how many floors was it, can you remember? There's only 2 floors.
[B 11:43]: It's quite a long, quite long at the back. I think it's still there, I'm not sure.
[A 11:52]: Potentially. Some of them haven't really shut down, some of them have kind of kept the building but changed what it's used for.
[B 11:58]: I know Paul Rossi shut down, so that's why I got moved, because it's coming under LSD building, so they moved us up.
[A 12:03]: Right, yeah. So what was the ordinary daily life like in Greif?
[B 12:12]: It was kind of, because you're young, it was kind of, I don't know, it was kind of, there wasn't any real set and rigid rules, so you just had to exist there and adapt.
[A 12:20]: Yeah, so what about the actual, so did you have your own bedroom here?
[B 12:25]: In Greif? I don't know, I can't remember. Okay, that's okay. Kinda maybe, I think, but I can't remember the Greif that much because I was that young.
[A 12:33]: That's okay, I'll just— we'll take down what we can remember, and that's absolutely fine. What about toiletries? Can you remember if you were provided with shower gel, toothpaste?
[B 12:45]: No, I don't remember. Don't remember.
[A 12:47]: What about the food? Was the food okay?
[B 12:50]: I don't actually remember what I ate.
[A 12:51]: That's okay, I'm just literally going to list off some things, and if you can't remember, just say no, okay? Okay. What about school? Did you still go to school while in this setting?
[B 13:02]: Yes, when I was in the group, I was still going to Mr Patrick Bishop's for a couple of months.
[A 13:08]: Okay. What about clothing? Did you get provided any clothes there?
[B 13:14]: I don't actually. I can't remember.
[A 13:17]: Sorry about that. That's all right, don't worry. What about contact with family? Did you still see your mum? No. And was that your decision, her decision, or?
[B 13:29]: It was probably her because she was an alcoholic, you know. Okay. I just, you know, that young, I can't even remember anything about that one.
[A 13:36]: Well, I can't remember what I had for breakfast yesterday, so it's all right.
[B 13:40]: And I can.
[A 13:46]: Okay, what about the staff? What were the staff like?
[B 13:51]: Some of them were all right and some of them were just not all right. You always get that in homes. There's always a mixture, there's always ones that's alright, there's always ones that's not alright.
[A 14:00]: Okay, always just a bit of a mixture of, you know, there's always going to be one or two.
[B 14:04]: Mixture, mixture. Mixture of nice people and mixture of assholes, basically. Fair enough.
[A 14:11]: What about the kids, the other children there, were they alright with you? Did you get along?
[B 14:16]: I can't remember, Mr Patrick Bishop. I can't remember any of them. I think I was only in there for a bit. I think it was the last few months I was in there.
[A 14:23]: I think from what I could see Actually, let me just have a little look.
[B 14:28]: Maybe a bit over 6 months, maybe even more than that.
[A 14:30]: From February until August. Oh, well, no, it's a couple of months.
[B 14:35]: Yeah, a couple of months.
[A 14:36]: Yeah. What about any rules? Were there any particular strict rules that you can remember? No, I can't remember that. Any punishments?
[B 14:46]: Ah, there was punishments. You were thrown in your room and locked in your room and things like that.
[A 14:48]: You would be thrown in your room and locked in? Yes, I— okay, that's what they used to—
[B 14:55]: that's— that happened in quite a lot of homes when I was young. You used to get locked in your rooms and all that, and you were bad and all that.
[A 15:00]: I have heard that from a couple of people, to be fair.
[B 15:04]: It's quite a lot of the bastards used to hit you and all that.
[A 15:07]: Did they hit you in Greif? No. No? Okay. Um, did anything happen in Greif that you would now as an adult consider to be abuse, neglect, or harmful?
[B 15:19]: Just get locked in a room, things like that. I think that's ample. Okay. And grabbed and threw about.
[A 15:26]: That's probably the same as physical abuse, I'd say. Yeah, absolutely. How did it make you feel? You know, like at the time, like when you were being locked in your room, how would you feel?
[B 15:39]: You feel bad when they do that because you normally used to be locked up. It's like imprisonment. Especially when you're that lucky, you're only 10 years old, you go, ah, what's going on?
[A 15:48]: Yeah, absolutely. Um, was it all of the staff that were involved, only a particular few?
[B 15:55]: There's only a couple. It's certainly— I've noticed that, and I noticed that in the buy homes, isn't it? You always get ones that are brand new, you always get ones that are just arseholes, and you always get ones that shouldn't have been at home because you've been in jail.
[A 16:09]: Yeah, okay. Can you give me one clear example of this occurrence? So where and when did it occur? You know, what happened before?
[B 16:33]: Just give a You were told to do something, you never done it, and you used to be grabbed and threw in your room and all that, and strangled.
[A 16:40]: And what kind of thing would you do for that to be the punishment? I just can't remember that, to be honest. That's okay, that's okay.
[B 16:49]: Too young, you know, a 10-year-old, you know.
[A 16:50]: Yeah, yeah, of course. Did it happen often? Was it quite a regular occurrence?
[B 16:55]: Yes, it was often. Hang on, Grace, I'm just gonna spanner the hands. They just, I don't think they were trained right to start with to actually deal with people. The young ones are just, I think they just, we'll just put them in the group.
[A 17:08]: Yes, and what about, did it ever become worse or change or was it kind of just the same thing over and over? Same thing over and over.
[B 17:17]: You always knew when you turned the page or turned around you were getting locked in a room.
[A 17:22]: What about when you were locked in your room, were you still, were you given any food or water?
[B 17:29]: No, they used to open the door but they're not bringing your dinner.
[A 17:33]: Would you have to eat your dinner in the room or were you allowed to go and eat with everyone else? They used to bring up dinner.
[B 17:39]: There wasn't a toilet in the room either, to be honest with you.
[A 17:42]: Okay.
[B 17:45]: I remember that much.
[A 17:46]: Yeah, so I know it sounds a bit— I know it can be a bit hard to talk about, but with there being no toilet, would you have an accident while you were in there?
[B 17:56]: Aye, just no choice. You either piss yourself or you shake yourself or you push the toilet or something. Yeah. There's no choice when you're locked in a room. It's just, it happened quite a lot back in the day.
[A 18:07]: Would you ask to go to the toilet or were you not able to?
[B 18:10]: It's extremely hard to go. You just get knocked. It's just getting older.
[A 18:14]: Okay. Okay, what immediate effects came from this kind of experience? Was there any pain or injury, any fear, shame, sleep problems, bedwetting, any running away? Yes, that was all.
[B 18:35]: That was all the same. I used to wet your bed, used to run away, used to get fear. Something— that's how you used to run away, because you were feared. Yeah. Probably. You'll have heard that a lot, actually, and been involved in care, you probably— that's where a lot of people run away because they've been wet in the bed.
[A 18:52]: Yeah. And I'm sorry to ask, but would you wet the bed in Greif? Yes. Yeah. And what would happen if you wet the bed? Were you given any, you know, any comfort? Were you given any—? No.
[B 19:04]: Certain staff were alright, certain ones weren't.
[A 19:09]: So would they, like, say, change your sheets?
[B 19:11]: Yes, some of them are all right. So you'll probably hear about a lot. Some of them are already in certain homes. Some of them— it happens in other homes. You always meet nice people and then you meet assholes.
[A 19:20]: Yeah, happens absolutely everywhere. I mean, it's just—
[B 19:23]: you never really— you never got home, you met all nice people.
[A 19:27]: Never happens. You never get a full night's sleep.
[B 19:30]: Right. Okay. I don't know, sometimes you wish for it, but it wasn't gonna happen, so you just had to go. That's when you're 10-year-old, I mean.
[A 19:43]: So yeah, absolutely, absolutely. Um, did this happen to anyone else, or did you ever— did anyone else ever witness this happening to you, you know, being locked in that room?
[B 19:55]: No, I just do what I say. People, I mean, there's people who probably witnessed it happening to me and all, but yeah, you're a lot young, you can't remember, but it did happen to other people. Used to happen to a lot of people in there.
[A 20:10]: Yeah, of course.
[B 20:13]: That was one of the worst ones.
[A 20:15]: Fife was the worst one? One of them, aye. Okay. And when you say you would be kind of, you know, grabbed or thrown into your room, was there ever any bruises, any handprints?
[B 20:32]: Yes, I was always bruised when they grabbed me and hit me and things like that. It always happened. Okay. You're 10, you're up there, back that long, you can remember certain things but you can't remember it all.
[A 20:44]: Yeah, of course. And did you ever tell anyone or try and get any help because of that?
[B 20:49]: Yeah, I used to tell the night staff and all that, but when you're that young, you don't think they'll believe you when you've been in a home. They just shy me about or just ignore you. Yeah, even the nice ones, they used to say, right, I may borrow and just walk away and things like that. So, okay, you end up going like this, you end up seeing the hank of their arseholes. Yeah, yeah, because they used to make you— even if you made a complaint, you just get ignored because you're that young. Okay.
[A 21:27]: So that is everything for Greif. Yes. So I'm now going to move on to Beech Avenue. So I'm going to ask the same question again. What was Beech Avenue? Was it a home? Was it a residential school? It was just—
[B 21:40]: it was like two houses knocked into one. Just a home. It was just like two normal houses and they knocked it through and they won us.
[A 21:48]: Okay. And can you remember how many floors were in this house? 2 floors. And where was your bedroom? Top floor. Okay. Did you have your own bedroom or shared? Own bedroom. Own bedroom.
[B 22:07]: I think there was about 10 people in all or something.
[A 22:10]: In the home? Yes. Okay. What about the toilets? You know, was there— were they shared? Were the showers shared? Well, they're shared toilets, yes. Shared toilets, okay.
[B 22:22]: There's a couple of them, there's a couple on the top, one on the bottom.
[A 22:28]: Okay, no problem. Okay. And what about the food here?
[B 22:46]: It was actually all right, but you can't really remember much of it. Yeah, you're still going to school, you're in there, so you're new to the school, you know what I mean?
[A 23:02]: What about, would you like eat dinner together or eat breakfast together? Yes, you used to do that. Okay.
[B 23:13]: That was actually, Beech Avenue was actually the best one.
[A 23:15]: It was the best one?
[B 23:17]: Yes.
[A 23:20]: Okay. What about hygiene-wise? Was there any toiletries provided?
[B 23:27]: I just cannot remember that, to be honest with you. I just cannot remember, too young. So I just actually liked the home, I thought it was quite good.
[A 23:35]: Yeah, no, that's absolutely fine. What about clothing? Did you go with the clothing that you had from home or were you provided new?
[B 23:42]: Covenants I came to home, right? Yeah. I can't actually remember getting any clues in there. I don't think I was in there that long either.
[A 23:51]: Let me have a little look and see. Yeah, Beach Avenue was about 2 months.
[B 23:57]: It wasn't that long. Okay. Because I left there and they put me on Newfield.
[A 24:02]: Yes, I've got Newfield. That's the next one, just for this one. What about contact with family? Was there still no contact?
[B 24:10]: No, no contact, no.
[A 24:11]: Okay, and what about the staff? What were they like?
[B 24:15]: Actually, it was a guy, a Mr Rankin, and his wife. They owned a fruit stall next to Bell Street. They were actually, him and his wife were actually buried inside.
[A 24:27]: Okay, okay, cool, got that. And what about the other children? Were they okay? Yes, I know someone in from Cherwell, so yes, they were actually all right. You know some of the names? Yeah, yes I do. Can you give me just a couple? It just really helps to solidify the statement is all. There was Elizabeth Campbell.
[B 24:50]: Yeah. Sharon McAllister. Yeah. That was two. And then my brother Kevin, he was in there too.
[A 24:58]: Your brother Kevin was in there too. Is he an older brother? Younger, okay. He's youngest. Youngest, okay, got that. Did anything happen here that you would now consider abuse, neglect, or harmful as an adult? No. No, okay. And I know the question is, what was different about this placement compared with the others? I know you said it was the best one. What made it the best one?
[B 25:28]: The staff are actually very nice. The husband— there was a husband and wife that owned the fruiters as well, but they ran that. So I don't know if you— I can't remember, but I knew Mr Rankin. He used to take us to the fruiters. And Mr— who, sorry? His name is Mr Rankin. I can't remember his first name. The fruiters in that, in Welshgate, were just along the way where I stayed in Paisley. So there's something called Paisley. On the fruiters, and he used to take the fruiters and that, and you just used to help yourself. I remember to see the shed and I just thought—
[A 26:00]: Okay, I'm glad that there was at least, you know, one place that was safe for you.
[B 26:04]: That was the only one, aye. Oh, bless you.
[A 26:08]: I'm going to move on now to Newfield. So I can see that you were there for about 6 months as well. Yes. What was Newfield in a sense of, was it a house?
[B 26:20]: It was not, it was units. There was like 4 or 5 different units because it was a residential home for boys and girls. It was a residential, okay, boys and girls, plus the school was inside.
[A 26:37]: Okay, and how many people were there to a unit? Can you remember it all?
[B 26:45]: That's okay. I'd say 6 plus, wasn't it?
[A 26:48]: Yeah. So we'll go with like just 6 or more to a unit, and you said there was about 4 or 5 units? Yes, there was.
[B 27:00]: They were named after islands: Campsie, South, Iona.
[A 27:06]: They were named after islands. And I've got you down as being in the Campsie unit, is that right? Yes, I was in Campsie and South. Campsie and South? No. Okay. Okay, and what about the units? What did they look like? You know, was there a kitchen, dining room?
[B 27:27]: There was a kitchen, dining room, yes. Couches. Just looked like—
[A 27:31]: the units kind of looked like a house, you know what I mean? Okay. What about your bedroom? Did you have your own bedroom or did you share? I had my own bedroom, yes. Own bedroom. And what about bathrooms?
[B 27:45]: Yes, there was shared bathrooms, yes, for the residents.
[A 27:49]: And what about showers? Was there shared showers? Eh, can't remember, but I know there was baths. I remember that back then. Were they shared baths, so kind of everyone would take it in turns to use the baths? Yes. Okay. What about routines? Was there any specific kind of bathing routine, you know, was it you have to bath in the morning and night, or? No, not really. No, no.
[B 28:10]: Okay, I think it was kind of your choice, if you know what I mean.
[A 28:15]: Yeah, okay. You didn't have a choice? Oh, you had a choice?
[B 28:20]: It was up to you, but nobody ever said to you, go for a shower in the bathroom every day, which I think you should have.
[A 28:26]: Yeah, okay. Um, what about the food?
[B 28:34]: I think it's actually all right, as I can remember, but I cannae remember that much, darling.
[A 28:38]: Yeah, again, it's just one of them.
[B 28:41]: Right.
[A 28:47]: And what about toiletries? Can you remember being provided shower gel, toothpaste, toothbrush? No, I cannae, no. Is that that you can't remember, you weren't given them? I cannae remember. Okay, no, that's okay. I just wanted to clarify that I didn't get that any mistaken. No, I can't remember.
[B 29:05]: Then I got to be about older. I know of it, but no, I can't remember that, no.
[A 29:09]: Okay, no problem at all. And what about contact with family? Was there still no contact?
[B 29:14]: Eh, I don't think anybody ever came to see me in the tube, no.
[A 29:18]: Okay. What about the staff? What were the staff like in this place? Half and half.
[B 29:23]: Half of them were alright, half of them were arseholes. Okay.
[A 29:27]: I don't know what I need to put. No, no, say what you need to say, honestly. There's no— You're all right?
[B 29:34]: Some of them are all right, some of them were just—
[A 29:36]: shouldn't have been there, if you know what I mean. What about the other children there? Eh, it's kind of—
[B 29:42]: some of them are all right, some of them aren't. Kinda, they've probably seen this, they've probably seen the same as me. He was all right, he wasn't.
[A 29:49]: Yeah, well, you're never going to get along with everyone. That's it, kinda.
[B 29:53]: You don't know them, so yeah, you go, ah, fuck you.
[A 29:57]: Yeah. What about any rules? Was there any rules that you can remember from here? No. What about any punishments?
[B 30:08]: I used to get locked in your room and battered and all that in there. I didn't like that place at all.
[A 30:13]: So they would take you to your room?
[B 30:16]: Some of the staff used to hit you and things like that and throw you in your room and things like that.
[A 30:23]: Okay. So I know you've just said that, but I'll ask the same question again. Did anything happen there that as an adult you now consider to be abuse, neglect, or harmful? Yes. And how would you label that?
[B 30:37]: Physical abuse, getting hot and bothered and clearing your room and locked in your room. I haven't done that. I just didn't like the place at all. I just couldn't stand it.
[A 30:49]: Okay.
[B 30:51]: And you've made a complaint, tell staff, as I said to you, you just get knocked. They just ignore you.
[A 31:01]: And who was responsible for the abuse, the physical abuse? Yeah, the staff. The staff. And was there any, you know, was it just a particular set of staff or was it kind of all of them?
[B 31:11]: No, just this kind of, as I said to you, some of them are alright, some of them on me. Yeah, you know, it's not in order. You probably notice that in all your claims you're dealing with someone. A lot of people, some of the staff they like, and some of them they're just no.
[A 31:25]: Yeah. So can you give me one clear example of a time when you were physically abused? What happened beforehand, what happened during, and what happened after?
[B 31:37]: But it's just, just, I can't even remember what happened before that. I remember getting hot grabbed and threw my room and things up.
[A 31:46]: So can you remember where it happened? You know, was it in a communal area?
[B 31:50]: It was in a— no, it wasn't in a communal area, it was in a private bit.
[A 31:54]: In a private what, sorry? Just in a private bit. In a private bit of the unit. And so what did the member of staff do?
[B 32:07]: They actually just grabbed me and And actually punched me and actually threw me on the bed, then locked the door.
[A 32:16]: Did he physically hurt you apart from grabbing you?
[B 32:20]: Yes, he actually whacked me. He actually punched me.
[A 32:27]: And where did that hit? At my face. Okay, and was there a mark after, I'm assuming? Yes, I suppose. And then he locked you in your room? Yes. And how long were you left for?
[B 32:43]: Yeah, a good few hours.
[A 32:47]: And can you remember what happened when you were let out of your room?
[B 32:51]: I was just like, my roommate, quite a nice staff actually, what happened to your face? I said he whacked me, and then all of a sudden, and get caught up a bit, I fail. That's what they used to say. Obviously, a young lady and they're adults, they've got to believe they're adults.
[A 33:09]: Yeah, that's what happens. Okay, now how often did this happen?
[B 33:20]: A couple of times.
[A 33:23]: But it wasn't a regular occurrence?
[B 33:26]: No, it's just Couple of times with certain staff, yes.
[A 33:29]: And did it ever change or become worse?
[B 33:33]: No, not really, no. Just kind of the same people all the time. They just used to hit me and grab me and throw me in the room. Never liked the place, never liked Newfield at all.
[A 33:44]: Okay. Okay. And what was the immediate effect from this? You know, was there still, was there any bedwetting, sleep problems?
[B 33:54]: You're bedwetting, you don't want to go to sleep and then this happens to you. You lie awake all night thinking you've got to clean the hickey and all that as well. Yeah. It's kind of one of the places I like to forget.
[A 34:10]: I just don't like that at all. Yeah, absolutely understandable. Just going to ask really quick, just like I asked with the old one, in Newfield, what were the staff like when you did wet the bed?
[B 34:23]: Yes, some, as I said, some of them used to change it, some of them didn't bother at all.
[A 34:27]: And the ones that didn't bother, was that left to you to deal with? Yes. Okay, and was that so, for example, you would have to change your own bedsheets or go for a quick bath, clean off? Have to go and do it yourself, yes. Okay, and some would help and some just wouldn't? Some of them were alright, some of them Okay, um, did the same thing happen to anyone else, or did you ever witness anything?
[B 35:02]: Yeah, a few people in here now. You've witnessed it? You've not seen it happening?
[A 35:11]: And would other people have seen it happening to you? Yes. Okay. Did you tell anyone what was happening?
[B 35:22]: Yes, I told other members of staff, but as I said to you, when you're that young, they don't believe you. Actually, they don't think I'm as bad as much as you do, you know.
[A 35:38]: And what was different about this care placement compared to the others? Just, just, I don't know what it was.
[B 35:45]: I just, I couldn't take that. I just didn't like it. I couldn't take the voice at all. I just couldn't make it. Some homes you mustn't go around, some homes you don't.
[A 35:55]: Yeah, absolutely. Okay, I'm now going to move on to Balrossie. So just for your knowledge, there is only 2 placements left, so we're going to do Balrossie now and then we'll do Kibble, and then that is everything for the in-depth of each placement, okay? Okay, would you like to take a break at all, or you're happy to continue?
[B 36:13]: No, Marie, I've got a can.
[A 36:15]: Perfect. What type of setting was Balrossie? Was it a residential school or a house?
[B 36:22]: A residential de-listed school. It was— there was what, 1, 2, 3— I think it was like 1, 2, 3, 5 houses. It's actually turned into flats now. It's in Kilmacomb, and Some of the flats are worth a fortune.
[A 36:40]: Yeah, and how long were you in there for? I believe that looks like a year and a half, 2 years maybe. Looks like you were there for about 1, 2— I'm trying to work out— 2 years minus 1 month, right?
[B 36:54]: About 23 months, that's it. Yes, yeah, I remember that because I ain't got no memorable losses because I remember talking to a couple of police officers and they said it was getting renovated on the flats.
[A 37:09]: Wow, okay.
[B 37:11]: And it was a lassie building, so they didn't understand that.
[A 37:14]: Yeah, so again, kind of like what with the rest, what was your daily life? So what was the actual accommodation like? Did you have your own bedroom? No, it was dormitories. Okay, and how many did you share with? 4. And were they 4 other males? Yeah. Yes, it was just boys. Yes. Okay, no problem. I just have to cheque just because sometimes it can be mixed. What about bathroom-wise?
[B 37:51]: It was just a 1-bed shared bathroom.
[A 37:53]: Yes. Was that just shared between the 4 of you in the dormitory, or was it shared between everyone?
[B 37:59]: There was 30 people in there. There was 30 of you? In the one floor, yes. It was shared between us all. Okay.
[A 38:08]: Which I didn't agree with that either. Yeah. Were there showers, baths?
[B 38:13]: There was just showers and urinals and sinks.
[A 38:17]: There wasn't any baths, no. Okay. What about any routines? Was there any specific routines that they kept you in?
[B 38:26]: No, not really. She used to tell you in the morning, \"I'm going to shower. If you want a shower, go out.\" Okay.
[A 38:32]: What about your school? Did you still do schoolwork? School was in Neeples. Okay, it was in there.
[B 38:38]: It was a boys' school, yes. You had to go to school.
[A 38:43]: Okay. What about the food? Can you remember anything about the food?
[B 38:47]: Food was actually quite good, actually. She used to take me, she used to get your dinner. You used to get your breakfast in your dormitory. Okay. And lunchtime there was a big canteen for everybody in the full home. And then at tea time you used to bring your dinner, and then at supper time you bring your dinner.
[A 39:11]: Okay. And were you given like a choice with the food? Was there options, or was it just kind of whatever was given you had to eat?
[B 39:19]: There was kind of breakfast options when you went into the big canteen on time, you'd get up to choice options.
[A 39:26]: Okay.
[B 39:27]: Nighttime and suppertime, suppertime used to get— they used to— that was a good thing about suppertime in Bullrocks. You used to go shopping with the staff. They used to take the boys shopping and you could pick which you liked, if you know what I mean.
[A 39:41]: Oh right, okay.
[B 39:43]: That was quite good. Yeah. Back then it was unheard of. So they used to— we used to go shopping then, but I think that was even just take you for an hour or two or something.
[A 39:55]: So you would go shopping with the staff for the food?
[B 39:58]: For supper time, just no for dinners and lunches, no, just late at night. Used to be yourself at about 7, 8 o'clock. They used to take you shopping, you pick what you wanted.
[A 40:10]: Nice, okay.
[B 40:12]: There was like 12 people in there, 12 or 16 around the dormitory, so you had to— they couldn't exactly get everybody a bit of activity, you know what I mean?
[A 40:22]: Yeah, understandable.
[B 40:24]: Back then, you're young, it was— when you're young boys, it was like hot dogs and burgers, chips. That was the main thing.
[A 40:32]: Yeah. Okay, and how was— what was the staff like in there? Was it half and half?
[B 40:45]: Some of them were alright, some of them weren't.
[A 40:47]: Yeah, just the same as before. Ah, yeah, it's kind of—
[B 40:51]: some of them are nice, very nice actually, some of them are, and some of them are just assholes, basically.
[A 40:58]: Yeah, fair enough.
[B 40:59]: Keep saying that about people, you know.
[A 41:03]: No, you're all right. I'd rather you were honest. What about the other children? Did you get along with them?
[B 41:10]: Eh, half and half. Some of them not. Some of them I didn't know. You've been in a dorm before. The 4Es used to stick together, if you know what I mean. Yeah. And then there's 4 and there's 4. You're stuck between the 4Es, if you know what I mean.
[A 41:26]: Yeah, so you kind of had no real choice but to try and get along.
[B 41:29]: Well, you kept together because it was actually just, it was just a joke, to be honest with you. I didn't understand it. So it was like 40 hours in a room, we go in, well, you tried to go in, but you didn't get a choice. You were in a room and they used to just, when you're in here, that's it. Yeah. And then there was their boys in another room you used to like, and then there were boys in another room you didn't like. So they could make it that way, it's not as if they could say like you didn't get in there. Yeah, absolutely. You'd love to chew it, chew your end, if you know what I mean.
[A 42:00]: Yes, of course. Were there any rules in Balrostie that you can remember? No, no. And what about any punishments? Ah, there was punishments.
[B 42:12]: I used to get locked in your room and a few of the guys in there that I still know who they are, they used to hit you and throw you about and lock you in your room and all that, didn't they? A lot of them in that Balrossie are just going to like them.
[A 42:25]: The worst thing about Balrossie was the teachers were the worst. Really? Okay, we'll get into that in a— I'm just— because I'm going to pop that into the other box in our note sheet, which is about the abuse. So I would ask, you know, did anything happen there that you would now consider abuse to be? Sexual, physical, emotional, or neglect? Which of those would you say happened in Balrossie?
[B 42:45]: Physical and neglect. Because there was a few of them that used to hit you and throw your boot and batter you and lock you in your room. And the teachers, some of the teachers that used to go, they were worse than the actual staff you dealt with when you were in your dorm. Yeah, you can actually handle that. Yeah, I can basically, you can actually handle your heat even though you have a really cold kidney. You know what I'm saying? Yeah. You'd love to bump into them outside.
[A 43:17]: Right, yes. Can you give me one clear example, so one clear time where this physical abuse and neglect happened?
[B 43:25]: Happened a few times in there. A few times?
[A 43:27]: Can you give me like one really key one that you'll always remember?
[B 43:32]: I was in the shower and I was refusing to go to school to get a shower and the guy just bounced my knee straight up the tiles in the shower. And actually just battered me and then told me get a shower and just walked up.
[A 43:45]: And was that a teacher or a staff member?
[B 43:48]: That was a staff member.
[A 43:49]: And did you say you hit your head off the tiles?
[B 43:52]: Yes, both my heels right off the tiles in the shower and told me get a shower on that. Then I was refusing to go to school and get a shower. I remember that, and I didn't actually know the guy's name.
[A 44:02]: So what was his name?
[B 44:05]: Derek. I can't remember his second name.
[A 44:07]: Derek. That's okay, it's good.
[B 44:09]: He bounced my head right off the tiles in the shower and told me I'd get a washing or that.
[A 44:16]: He told you you would get a lashing? A wash.
[B 44:19]: A wash. A lash.
[A 44:20]: A wash. Okay. Yes. And did he do anything else other than bounce your head off the shower tiles?
[B 44:28]: I just grabbed me before, told me that Yeah, I showed up, we were going to school.
[A 44:34]: Okay. Can I ask when this happened? Were you in the— was it in the shower room? Yes. And were you clothed?
[B 44:42]: Yeah, just my pyjama bottoms on. Okay. I remember it well.
[A 44:50]: It might sound silly, but for the, you know, the— not the truthfulness, but for the redress to really understand this, can you remember what, even anything about the pyjama bottoms? You know what colour they were? They were blue. Did they have any patterns? No, just blue. Okay, no problem. And what happened after that? You know, was the bruising— was there any marks?
[B 45:15]: Ah, there was bruising and fear and things like that. I just got a shower and get ready and went to school because I didn't know how to deal with the guy again because he was just— he was a moron, just evil.
[A 45:34]: Mm-hmm. Okay. How often would this happen? Was it, you know, was the abuse a daily thing, or, you know, every now and then a thing? Every now and then, yes. Every now and then, okay. And did it ever change or get worse?
[B 45:51]: It changed for the staff. It wasn't the same staff. It was different staff at times, aye. Okay. Okay. The only thing I liked about Bullrossie was the food. That was it.
[A 46:09]: Would you say the food was better than any other care setting?
[B 46:13]: Eh, no. Okay. Because I've not got to the last one yet.
[A 46:19]: Okay, go on then. I can't wait to hear about this full English breakfast.
[B 46:24]: That was one of them. Kemble was the best one.
[A 46:27]: Was it?
[B 46:28]: Even though people say, even though a lot of people have bad things to say about it.
[A 46:33]: Okay, so what immediate effects did you experience while in Balrossie? So, you know, again, pain, injury, fear, shame, sleep problems, bedwetting? Yes, all. All of it?
[B 46:44]: I couldn't wait to get out. I just hated the place.
[A 46:48]: And what about And with, am I on Balrossie? Yes, Balrossie. What about with Balrossie with the bedwetting?
[B 46:55]: Yes, I used to do that quite a lot, yes.
[A 46:57]: And what would happen in this institute for that? You know, were the staff helpful? Were they not?
[B 47:02]: No, you had to do it yourself because it was a dormitory. That's what dormitories were like. You had to change all your own beds and things like that.
[A 47:11]: Was there ever any comfort from staff?
[B 47:13]: You know, \"Oh, it's okay.\" No, yeah, some of them were alright, as I said to you. Yeah, some of them are nice and some of them— you see, you probably notice that yourself with people when you do interviews. People probably tell you some of the staff are brand new, some of them are mummin'. You'll probably notice that a lot.
[A 47:27]: Yeah, and it's always the bad ones that people remember the names of, never the good ones. Well, I say good ones, I say good ones, but you know, I remember a lot of the names of the good ones that I like. Can you give me some of the names that you remember?
[B 47:44]: I can remember last names, I can't remember first names.
[A 47:46]: First names is perfectly fine.
[B 47:48]: One of the good ones when I was in Bulrushy was a guy called Jimmy McWilliams. Okay, he stayed in Johnstone. He was a very nice man because he ended up coming to Kibble. Okay, another guy called Thomas Shorty, he was, he was a mate in Bulrushy. He was brand new, he came to Kibble as well. He came to He ended up in my night shift in Kibble as well. Oh God. You end up remembering half of them and then you go, ah, that's her second name, you kind of remember.
[A 48:21]: Yeah, what about, apart from Derek, can you remember any of the other bad staff members' names?
[B 48:27]: Yes, there was Charles Horne. He was a teacher. Yes, Charles Horne. Yep. And Thomas McCallum, he was, they were the head, they were two of the head teachers in the place. They were They were famous for hitting people in Bullrossie. I remember the two of them well. I don't know if they're still alive or not, but they were two— Thomas McCallum and Cheryl Thorne. Cheryl Thorne was the headteacher in the school. Thomas McCallum was the headman.
[A 48:57]: And they were the ones who were quite well known for hitting people? Yes. Did they ever hit you? Yes.
[B 49:07]: They were two main man in Cabell, Bull Roche. You probably hear the names quite a lot if you're dealing with people from Bull Roche.
[A 49:15]: We do see a lot of names constantly popping up, yeah.
[B 49:19]: If you're dealing with people from Bull Roche, they were two main mans.
[A 49:24]: Yeah. Did you ever tell anyone what was happening in this one?
[B 49:29]: Yes, but they're the head teachers and things like that, so you're not going to believe them. Used to tell your kids, you used to tell your staff, you used to get ding dong, ding dong. Yeah, just to get knocked, because they were the head teachers. They were the teachers in Morrosey, they were the worst. Apart from that guy, I can't remember his second name. I know he's staying in Wrentham next to me just now, but I can't remember. Okay.
[A 50:01]: So now let's move on to Kibble, shall we? So I have— is there anything else you want to say about Balrossie? No. No? Okay.
[B 50:10]: I'm glad it's shut. Yeah. So we just go through the other 3.
[A 50:18]: Okay, so let's move on to Kibble. So I have you being down in Kibble from 1997 to 1998? Yes. What was Kibble? Was it a residential school? Was it a house?
[B 50:35]: Boys' school, yes, residential.
[A 50:44]: Okay. And again, what was it like? Did you have your own room? Yes, I had my own room in Kibble, yes. Own room, okay. Was it a big house that you stayed in?
[B 50:56]: It is flat units, it was like dormitory units, 4 separate units of us in Kibble.
[A 51:05]: Okay, 4 separate units. What about routines, was there any particular routines there that you can really remember?
[B 51:11]: Yes, you had to be getting a minute to try to get on the showers.
[A 51:15]: Sorry, could you say that again for me? I'm just getting a bathroom. Oh, no problem.
[B 51:22]: I had a wee bit of tea and a couple of Weetabix. Couple of Weetabix, that's all. You had to get up in the morning, you got to shovel and all that and things like that.
[A 51:29]: Was there a specific time you had to wake up there?
[B 51:32]: I guess you had to go to school because the school was in the place.
[A 51:36]: So what time would you wake up if you can remember?
[B 51:39]: Eh, half 7, quarter to 8 roughly.
[A 51:42]: Yeah, okay. So I had to be at school for 9.
[B 51:45]: Then you had your breakfast and you had to get a shovel and things like that.
[A 51:54]: Okay, did you have a school uniform? Just your own clothing. Own clothing, okay. And were you ever provided any clothing?
[B 52:02]: Yes, you used to get a bus ticket. Yeah, yeah, pretty cool. Like a grant? I used to get a grant in there. Yeah. I can't remember the names. I know the names, but I can't remember what they're called. They used to take you shopping and that.
[A 52:20]: Were you allowed to buy kind of with that grant whatever clothing that you wanted, or was there kind of rules surrounding it?
[B 52:26]: No, you could buy as long as it wasn't football clothes. You could buy what you wanted if you wanted.
[A 52:36]: Okay. What about the food in this one? Could be nice, yes. Yeah, were you given choice?
[B 52:45]: Yes, very good choice.
[A 52:52]: Okay, did you eat meals together? Yes.
[B 52:58]: Where? Okay.
[A 53:08]: Um, what about the schoolwork there? Was the school okay? Yeah, yes, it was quite fine.
[B 53:14]: It was only a class and things like that. It was actually all right.
[A 53:17]: Okay. And any contact with family?
[B 53:22]: Yeah, I think sometimes my mom phoned, but she used to phone and she was drunk, and I used to tell the staff, don't answer her. But no, I don't think— did anybody ever come see me in Liverpool? I don't think they did. I never really had much contact with family, and I used to go and see my gran and that, and my other gran, when I was in Kibble. Used to go for day visits, and just used to— Kibble was just along from my house at the time. Okay. Still there, fair enough.
[A 53:49]: Yeah. What about the staff? Was it just, again, half and half?
[B 53:54]: Yes, it's half and half, but most of them are actually alright now.
[A 54:00]: Okay, what about the other children?
[B 54:03]: Kinda, you like some of them, you don't like some of them.
[A 54:11]: Okay, and was there any rules?
[B 54:19]: Eh, no, not really. There used to kinda, there was a few that I asked could you bring her in, but nah, used to, had certain rules but not many, no. And what about any punishment?
[A 54:30]: No, that's kind of—
[B 54:31]: actually, kibble was actually all right, even though you've probably heard a lot about it. I actually liked it.
[A 54:36]: Well, people had different experiences, you know. There's always going to be that people might say that, um, they had the best time in Ballarat, but it wasn't for you. It was just, you know, it's just all different, isn't it?
[B 54:50]: I think that I actually wanted once Last time Paisley and Kibble was always known as a place that people didn't like to go. I actually liked it.
[A 54:58]: Yeah, so there was no punishments, but was there anything that happened that you would now as an adult consider to be abuse, neglect, or harmful in a form of sexual, physical, emotional, or neglect? No. No, okay.
[B 55:14]: I knew a lot of the staff in Kibble as well.
[A 55:16]: You didn't like any of the staff?
[B 55:18]: I said I knew a few of them, right?
[A 55:20]: Oh, you knew a few of them?
[B 55:22]: Yes, it was just kind of— Paisley's not that big, you know what I mean?
[A 55:25]: Yes, he said it was Timmy Williams and Thomas Shetty.
[B 55:30]: Right, Thomas Shetty, he was an expert. I knew a few of the staff when I'm in the cab, I met a few of the staff and I still speak to a few of the staff when I'm out and about, having a pint and things like that.
[A 55:39]: Yeah, okay, do you know what, maybe that's helpful.
[B 55:44]: I know a few of the staff in trouble with time-based limiter. I speak to them regularly because they're nice and they speak to me.
[A 55:51]: So yeah, you can't have been a bad kid then, can you?
[B 55:55]: No, actually, years ago a lot of people had bad things to say about the company. When you first get told that you can sit there, you go, ah no, not the kettle. Yeah. And you come back, you get in there and you go, ah, it's not that bad.
[A 56:06]: Yeah. Was it a secure unit?
[B 56:13]: No, it wasn't then. It's new.
[A 56:15]: It's kind of mixed. Ah, okay, okay.
[B 56:18]: It used to be just boys, but now they've got lassies in it, and it's a secure unit now. I mean, it's kind of one of the richest homes in Scotland, I think.
[A 56:30]: Yeah, okay, I get what you mean. Was the bedwetting still happening in Kibble?
[B 56:37]: I mean, you bet they're not much, because you've got You felt safer in there, if you know what I mean.
[A 56:43]: And if you did wet the bed, what would happen?
[B 56:46]: They just tended to say, well, actually, some of the staff are alright, and you said to them and all. The staff are actually alright, a lot of the staff in there.
[A 56:57]: Okay. Did you have any problems sleeping in Kibble, or were you okay? It was alright.
[B 57:04]: The first couple of nights, you go, ah, no, it's kind of, because you're in a strange place, but after that, no, it was alright. As I said, yes, that was probably the best place I've been.
[A 57:16]: Yeah, and I would ask, you know, did you try and tell anyone or get any help, but it doesn't sound like you needed to.
[B 57:26]: Oh, Kibble was actually pretty, pretty good advice already.
[A 57:31]: In a few words, can you describe Kibble to me, like how you felt there? I felt safe. Yeah.
[B 57:38]: And that was the first time in a long time I felt safe when I was in a kibble, because it wasn't exactly the way people made it out to be. A lot of people made kibble look bad years ago. Yeah. But it wasn't. But as you were saying, everybody's got their own experience.
[A 57:54]: Well, there is a lot of kibbles as well. They've got stuff everywhere. So the Glasgow one might have been really awful, and then the Paisley one wasn't too too bad, you know what I mean?
[B 58:03]: Oh, when I was in the home zone, they only had the people. Oh really? Right, Kibble's opened up.
[A 58:10]: Look at hostels, they'll get Glasgow and stuff, haven't they?
[B 58:15]: This point, they'll get Shields and St. Mungo Football Club and all that as well. Yeah, so I never had all that, never had all that when I was in there.
[A 58:24]: Not too bad then. Is there anything else you'd like me to add down for Kibble? No, Kibble was okay.
[B 58:31]: I know it's a bad thing to say something, I'm not claiming compensation, but Kibble was— there's no point lying— Kibble was actually nice.
[A 58:39]: Yeah, that's fine.
[B 58:40]: I actually liked it.
[A 58:42]: Just because you liked one of your five doesn't mean the rest were great. You're allowed to have— and I'm quite glad that you would have had that last one being that kind of a safer place. It must have been such a relief being in there.
[B 58:54]: It was, it was actually, I was quite happy being in there. It was actually, it made me feel safe getting there.
[A 59:01]: Well, that's all that we would want for you, to feel safe, so I'm quite glad. And I'm the one who's doing your claim and telling you it's okay to have had a safe place, okay? That was it. Yeah, so I'm just going to quickly, before I move on, is there anything else that you would like to add for grief that you might have remembered?
[B 59:19]: No. I was too young to remember anything.
[A 59:21]: What about Beech Avenue?
[B 59:24]: Eh, no.
[A 59:26]: Newfield? Nah, I hated the place. Yeah, and Balrossie?
[B 59:33]: Hated that as well.
[A 59:34]: Okay, so what I'm going to do now is I'm moving on to the next section, and this is about all of the care settings overall, not just one or two. Okay, it's all of them. So across all of the placements, what were the names of the main people responsible for your abuse? The names? Yeah, so I'll just go back through really quick actually, because you gave me most of the names, didn't you? So I'll just— I'll go in and I'll copy and paste them through because I don't feel like we need to re-go through them.
[B 60:07]: Ah, there was 3 main ones.
[A 60:10]: Yes, so I've got Derek, Charles and Thomas? Yes. Okay, are you happy for them to be the only names that we put on, or is there anyone else who you would like to be named? No, that's it. Okay, I also want you to be aware that none of these people will be aware that you've said their names, okay?
[B 60:28]: It's just gonna be—
[A 60:29]: yeah, well, fair enough. Some people panic and they don't want it, but it's fine. No, you're not, absolutely. Were other children affected, and did you witness abuse or harm to anyone else?
[B 60:45]: Yes, I witnessed abuse to a few people I was in homes with. I think a lot of people did.
[A 60:51]: I think that happens.
[B 60:52]: I think you've probably heard that a lot. You witness a lot in your own homes, especially when you're young, because even if you're that young, you don't get believed. I don't care what anybody says, you don't get believed.
[A 61:02]: Yeah, I think that's how they brought out this redress because of Yeah, definitely. And is there any children who you witnessed or witnessed you being abused whose names that you can remember at all? No. Okay, no worries at all, don't worry. Why do you believe that the local authority should have been aware of what was happening?
[B 61:25]: They should have been aware. I think a few of the homes I was in, like Barossie and Newfield, I think the local authority was aware of it. But they couldn't approve it. So I know Balrossie was actually under investigation, I know Newfield not, but I don't think they could in the grave. I don't think, you know, local authorities, like, they can't approve things they don't deal with.
[A 61:47]: Yeah. Were complaints ever discouraged, ignored, or punished? Nope. And were you ever moved, threatened, or disbelieved because of these complaints?
[B 62:10]: Threatened? Aye.
[A 62:11]: And what were you threatened with?
[B 62:13]: Well, the staff threatened you to leave, but they kind of threatened to be near disciplinarian.
[A 62:21]: Okay. Have you ever reported the abuse to police, an inquiry, a professional, or any authority?
[B 62:29]: Reported it to a couple of the staff, but you only believe. Never reported to police because that was a staff responsibility, reported police back then.
[A 62:36]: Okay. Why did you move between the different placements, and were the reasons ever explained to you?
[B 62:44]: No, they weren't never explained. They just kept moving me, which I didn't like because it's just— we get moved about too much. It shouldn't have happened. Obviously you're not going to have a settled life if you keep moving. Yeah.
[A 63:08]: Did you ever run away, refuse to return, or ask to be moved?
[B 63:14]: That'll be quite a few times, yes.
[A 63:20]: And what would happen when you ran away?
[B 63:23]: I ran away and tried to run away from Bellrossie and ended up, me and 5 other boys running away from Bellrossie in my pyjamas and actually got to Kirkmaccormick, Port Glasgow and got on a train and actually came to Belkisley, Port Glasgow, in the train in my pyjamas.
[A 63:40]: So you ran away from Bellrossie in your pyjamas? Yes, me and 5 other boys. Hopped on a train? Yes, to Glasgow.
[B 63:51]: That'll be in the police report, because it was— everybody used to talk, there was 5 of us, me and 5 others. We left Kilmacon, Kilmacon, Port Glasgow's about 68 miles to Kilmacon, and they end up leaving Bullrosey because they didn't like it and end up getting on a train at Port Glasgow, Port Glasgow to Ferguson, and went to my auntie's in Ferguson.
[A 64:16]: Were the police the ones that caught you and returned you?
[B 64:19]: Yeah, police picked us up and took us back to Bullrosey, yes. There should have been a police report.
[A 64:25]: There probably is. I'll have to double-check that one.
[B 64:27]: It's got to be because they were in my pyjamas and hoosecoat.
[A 64:32]: Why did you run away?
[B 64:33]: Just didn't like the place. Just didn't like it. We ended up leaving it and then we got returned to the place at about 5 in the morning or something like that.
[A 64:43]: And what happened when you were returned?
[B 64:45]: No, I just totally go to my bed and then they get me to get up 2 hours later for school.
[A 64:50]: Right, okay.
[B 64:51]: I remember that, it was just one of the things that you think about it now, you say that was quite funny, that.
[A 64:59]: I shouldn't laugh, but I think it's the thought of 5 kids in their pyjamas getting on a train, nobody asking any questions.
[B 65:08]: Nah, they just let us on the train, that's it.
[A 65:10]: I think that's the part that got me a little bit because I think the first thing I'd do is, why are you in your dramas?
[B 65:17]: Well, that main ticket wasn't written to Morris. The train got wrecked, the cart they were in, and they got off at St James's next to Ferguson and walked all the way to Mantis' house, and then Mantis grasped at us and pulled the poles, and we got picked up. There's got to be enough police support because they picked up my pyjamas, no? There's got to be there somewhere.
[A 65:43]: Yeah, there should be. What age did you leave the care system?
[B 65:49]: 16 and a half, 17, roughly.
[A 65:54]: Okay, and what were your circumstances after? So where did you go once you were released from care?
[B 66:00]: I went to my gran's for 2 months and then I didn't like that and I got my own house. So I've stayed myself since I was— before I was 17. I've maintained since then. No support after I left. There was no support? No, I think you should have been supported when you left here.
[A 66:20]: I would have to agree, especially when you're—
[B 66:23]: I was about 16 or so. Yeah. And you think there'd be support there for you. Nah, there wasn't any support, just basically when you're that age, get to fuck and just that's you. No, there's a lot of support now in your wee care.
[A 66:38]: Yeah, so I'm now going to move on to the next section, which is all about the impact on your whole experience. So it is going to be, you know, how the combined experience has affected you. So how did the experience affect you at the time in a way of such as your safety, your trust, your confidence, your sleep, behaviour, education, relationships, or your ability to speak up?
[B 67:04]: That's kind of, that's them all. It sticks really in your brain. It's kind of mentally, you know, it's always in your brain. You just sit and think about it. That's why I drink as much, because you just can't even no think about it when you were young. Yeah, it's kind of just one of the things you wish you could forget, but you can't.
[A 67:34]: Yeah, I've got that.
[B 67:36]: It's mainly mentally now, because you're older, it just sticks with you constantly.
[A 67:42]: Yeah, so that is actually the next question. So how has it affected your mental health? Things such as anxiety, depression, trauma symptoms, panic, flashbacks, nightmares, self-harm, or suicidal thoughts?
[B 67:55]: Yes, flashbacks and nightmares and things like. Yes, that's kind of— that's funny, the main things that people don't understand about it. That's kind of— you do get flashbacks, you get memories, you get mental health problems, things like. It sticks to you constantly.
[A 68:13]: Have you got any mental health problems, Patrick? No, none. Non-diagnosed? Just alcohol. Just alcohol, okay.
[B 68:21]: Like, came back, that's a pinkle.
[A 68:25]: And would you classify yourself as alcohol dependent or an alcoholic? Alcohol dependent. Alcohol dependent, okay. I get medication off the doctor for it. Okay, no problem.
[B 68:37]: For my stomach, because I've damaged my stomach leaning into the drink over the years.
[A 68:42]: Was there ever any substance abuse? No, I've never took drugs.
[B 68:48]: Okay, never even thought of it. I don't even think I've ever smoked a joint, to be honest with you.
[A 68:55]: Fair enough, that's the best way, isn't it?
[B 68:58]: I know, that's kind of— yeah, when I stayed in Birkdale Park, it was kind of a bad area back in the '90s for drugs and hanging about, but I never even took a necky, mind.
[A 69:13]: Um, what about any self-harm or suicidal thoughts?
[B 69:18]: I've had suicidal thoughts, aye, but I've never self-harmed, no. Okay.
[A 69:26]: Okay. Do you take any medication for any kind of sleep problems? I've got—
[B 69:33]: I take sleeping tablets, but that's far. Causing my sciatica in my back and my leg. I get sleepless nights a lot. Okay.
[A 69:42]: How has your experience in care affected any relationships?
[B 69:48]: I don't really have relationships, no. I've not got much friends either because I don't really trust much. I'm kind of a loner, and that's kind of— that affected me being in homes because you don't know who to trust.
[A 70:02]: Yeah.
[B 70:04]: I think I've got one close pal and that's about it. And at my age, at 44, you think you're for funnels.
[A 70:11]: Yeah. What about intimacy? Has it ever affected— has your experience ever affected your ability to be intimate with someone?
[B 70:18]: Not kind of. I've not really been intimate with many people, to be honest with you, kind of. Okay. I've had a couple of relationships, but I don't really tell them that much, you know what I mean? I think that you keep it all to yourself. It does affect you because some of the women you go out with you don't really tell us nothing, you don't say nothing. So sometimes you're better off just keeping things to yourself. Yeah. You don't tell anybody about your physical abuse and all that, I've never really done it, no.
[A 70:48]: Yeah. What about your— obviously you said that you can't really trust people. Would you say that trust is one of the biggest things it has affected? Yes. Yeah. And what about any isolation? Do you ever find yourself isolating yourself?
[B 71:03]: Yes, I kind of— I don't really do much. I'm kind of a hussy person. I'm kind of— I'm not a socializer. Okay. I'd rather sit in the house with 10 cans and don't speak to people. And that's part of the reason.
[A 71:21]: Yeah. And what about your confidence?
[B 71:25]: Confidence is low at times. It's not great, my confidence, but as you know, your confidence, sometimes it's good, sometimes it's bad.
[A 71:34]: Yeah, it can always flip, can't it? It's up and down. Aye. Yeah, okay. Is there anything else you'd like to say about the effect it's had on relationships, any friendships, anything like that?
[B 71:47]: It's just isolation, basically. Cause it is. It's just a joke. Actually, I know it's a bad thing to say, I think care homes should be shut. Well, back in the day. I don't know what they're like now, right enough, but I've heard a lot of good things about care homes these days.
[A 72:05]: Well, you kind of question why now. Right. How has your overall experience affected your education, your work, your opportunities, finances, housing, or day-to-day stability?
[B 72:20]: It's kinda affected them all because I kinda don't work and things like that.
[A 72:24]: You don't work?
[B 72:25]: I'm on disability, aye. Okay. It affects your confidence actually. It's kinda sticks in your head and I've tried working a couple of times and then things just come into your head and you end up going, \"Ah, I can't do bother with this, I just wind me head.\" Sometimes you depress yourself there thinking about it. Yeah. And then there are times you're all right, if you know what I mean. It's kind of—
[A 72:49]: No, I understand.
[B 72:51]: I'd love company, to be honest with you. I've had a couple of relationships and sometimes the woman go out and you don't look happy, and then at times you look happy. It's just— I think it's— I don't know what it is. It's just 50/50.
[A 73:02]: I think it just comes and goes. Yeah, yeah.
[B 73:04]: It's always there.
[A 73:05]: It's not going away, I don't think. Mr Patrick, is there anything that triggers you? Any places, smells, authority figures, institutions, or situations that you would avoid because it triggers you?
[B 73:18]: Well, I don't really get much, so I think I don't really know that answer to that. I can't really answer that one.
[A 73:22]: Yeah, no, that's okay. You don't have to.
[B 73:25]: I don't like being in private places like councils and institutions and things like that. I don't like that. I don't even like going to my doctor's because there's a lot of people about. These are my doctor's phones, mate, because I think I told them I don't like coming to surgeries.
[A 73:44]: So would you say that you avoid contact?
[B 73:47]: I avoid contact with people, yes. I think that's in my heart, mate.
[A 73:54]: And do you avoid contact with people because of what you went through or because of the aftermath?
[B 73:59]: Could have went away through and after myself. Yeah, I think that even my pal says to me, you need to start getting out now. And you don't, you don't tell people anything that happens to you. So yeah, I'm quite happy you've been on. That's all you do.
[A 74:14]: Okay, what impact has this experience had on your life overall?
[B 74:21]: I've not got a life basically. To be honest with you, I've not really got a life. My life is basically a loner, been in the house myself and kind of keep myself to myself.
[A 74:34]: Yeah.
[B 74:35]: Everybody else has got a life, they go out and socialise, things like that, but you don't want me. I don't know what it is, I don't know. I was kind of hoping it would go away, but no, it's not.
[A 74:46]: What if, so how do you, what do you think would have been different about your life had you not have been in care?
[B 74:54]: I don't know, I think maybe if I was in care, I would have had a career or had a family or had a normal life, but no, I've not got any of that. I might not, through the care settings I'm on. Yeah. I've not got a family, I've not got a career, I've not got anything like that. I think if I was in care, this You sit and think to yourself, I might have had a life. No, these days, no, you've not got a life. Yeah.
[A 75:27]: Have you ever received any counselling, therapy, mental health, addiction, GP, hospital, or professional support? No. Okay.
[B 75:37]: As I said, you don't tell people, you keep it to yourself. It's another thing that a lot of people don't get out of the kingdom. Sorry, you talk to your lawyer, I think. Yeah, they've got to keep themselves private and confidential.
[A 75:50]: Yeah, there's nothing— there's no judgement about it. People, you tell who you want to tell, and if you don't want to tell anyone, you don't need to. Nobody's— there's no force in you to tell anyone, do you know what I mean? You don't need to. I know it's your business.
[B 76:04]: I don't tell anybody anything, and that's why I'd love to have been able to speak to people now, but now you can Well, I appreciate your bravery speaking to me about it.
[A 76:16]: It helps and it means a lot that you've trusted me with it. Have you ever been diagnosed with any relevant health conditions or taken any medication? I take medication just now. Yeah, what medication is that? Amitriptyline. And is that your sleeping tablets?
[B 76:39]: No, that's sleeping tablets to help your mouth.
[A 76:42]: Okay. Any other medications, or is it just the amitriptyline and the sleeping tablets?
[B 76:47]: Quite a few. Some of Aston. Okay. And then there's Cocodamol.
[A 76:59]: Yeah. I used to take that.
[B 77:07]: And my Loxican.
[A 77:14]: Okay, I'll just leave them in there for now. I'm sure we'll have on your GP records all of your medicines. Yeah. Are you receiving support now? No. No. Okay. Is there any sibling, relative, friend, partner, or professional who you would like to provide a supporting statement for your claim?
[B 77:40]: No, I don't. I've not told anybody. I've not said to anybody about it.
[A 77:44]: Yeah, okay.
[B 77:45]: I spoke to the advice, they kinda said if you've not spoke to anybody, first thing I'll ask is kinda especially your boss.
[A 77:54]: Yeah, so I'm going to ask you the last couple of questions now, so we are close to the end. So why are you applying to the Scottish Redress Scheme, and what would you like to come from telling your storey to the Scottish Government about what you went through?
[B 78:08]: I'd like them to deal with what happened back in the past and actually accept responsibility for no doing enough to help young people in care. Never really done nothing to help people in care homes back in the day. I think there should have been something there, but they didn't do that here at the care homes in Baroda, did they?
[A 78:34]: Yeah. And what would you like to come from, like, telling your storey? Like, where— what do you want people to know from telling your storey?
[B 78:43]: I want them to know what happened back in the day, and I don't want people just to ignore what happened back in the day, because a lot of people just ignore it. Go, 'It happened back in the day, but it's the past.' It's not the past. It's not the past for people that suffered it.
[A 78:55]: Yeah, absolutely.
[B 78:56]: It's actually— it's in the future. It's still in their heads, and it's still in— I know a few people in homes that have been homes that committed suicide through all this and all that. Yeah, that's actually— I don't understand why people say, 'Oh, that was years ago, just ignore it,' and all that. It's just— it's not something you can ignore.
[A 79:12]: Yeah.
[B 79:15]: It's there on some people's memories, that's what it is. Yeah.
[A 79:26]: And what would acknowledgement mean to you? So what would the Scottish government acknowledging what you went through mean to you?
[B 79:32]: It'd mean a lot if you get an apology off them and admitted that the care homes back in the day, when they should have been, it shouldn't have been happening. There should have been rules, there should have been people checking up in care homes they should have been hanged down the tear holes back in the day. I'm glad it should have happened back in the day.
[A 79:49]: Yeah, see, they should have been monitored more closely.
[B 79:53]: I just want the Scottish government to take responsibility, but I think when I'm bringing out the red vest map, they're taking some kind of responsibility, but they're not taking it all. They're just saying, we'll give you compensation, that's it. Yeah, and it's and we'll get an apology. I don't think that's enough. I actually think they should have done something back then. It's just politicians and governments, they just— they don't care about the public. They never have.
[A 80:25]: Yeah. Is there anything else that you would like Redress Scotland to understand about what happened or the harm that you lived with?
[B 80:43]: I'd like them to understand what happened, completely. I hope it doesn't happen to other people. It's running behind me, it's mentally invasive, it just stays with you, it just doesn't go away. I think that's why they brought Redress up, because the Scottish government knew it was wrong and they brought that up. I brought that to you people for conversation.
[A 81:02]: I don't think conversation's enough. No, it's nowhere near justice.
[B 81:08]: I don't think you've got to obey the conversation. I mean, that's just— it might make your life a wee bit happier and make you better and that, but it's not going to bring back your youth and your young and maybe your future and that.
[A 81:20]: Your future's basically fucked, if you know what I mean. Yeah, I don't think they understand that.
[B 81:27]: I think they're just saying we'll give you compensation, that's it. We'll give you an apology, that's you. That's it, belty, that's you. I don't think that's enough, man. No, I think it should have been dealt with years ago. I think it was 2000, was it 2017? Yeah, they did this scheme, that should have been years before that. Absolutely. And dealt with before that.
[A 81:54]: Is there anything important that we haven't covered today? No, I think we've covered quite a lot. Yeah, is there any—
[B 82:01]: I've spoken for much of years.
[A 82:04]: Well, do you know what, I'm glad that you were able to do so with me. It's just, it's me, I just make people feel really comfortable. Is there any wording that you would like to have handled carefully? No. No, okay. How are you feeling?
[B 82:18]: I could see a lot of phone numbers, but I just couldn't.
[A 82:21]: You should not. Tell them you've changed your mind.
[B 82:25]: I'm not really a hater. I don't like swearing much. I'm not a big swearer.
[A 82:30]: No, only when necessary, eh? I know, Celtic's playing tonight. You've just signed that Alex Oxlade-Chamberlain, haven't you?
[B 82:42]: He's been there for the last year. He's been there over a year now.
[A 82:45]: I thought it was only a couple of months. That's how far behind I am.
[B 82:49]: He signed last— when did he sign? I don't know, just now? August? Oh, was it? Oh God. He signed in January. Ah. A year's deal. A year's deal. They just give him a new year's contract.
[A 83:04]: Was it? Yeah, you won the last cup, didn't you?
[B 83:08]: I won the last one, won the weekend off.
[A 83:10]: You're doing pretty well for the start of this season. Not so much. That's a good point. No, I like the football. I try and keep up with a bit of it.
[B 83:23]: My favourite player years ago when I was young was Alan Shearer. I liked him. I'm from Newcastle. I loved Shearer. Shearer was brilliant. He played with Chris Sutton at Blackburn. He was— Yeah, he did.
[A 83:36]: Chris Sutton played for Celtic, sure. Yeah, Shearer was good. I liked them, Shola Myobi. He was good. He was good, yeah.
[B 83:46]: One of the best players with Newcastle I've seen ever was Faustino Asprilla. Yes, yeah. Him and Genoa were brilliant. Yeah, yeah.
[A 83:56]: I mean, I think they were— we have had some good teams, but this, this, I think this season is going to be a struggle. I know, that's why I'm a bit gutted. I'm not clutching on straws to this season, I'll tell you that.
[B 84:11]: Sold Tonali, sold Guevara, sold Isaac last year, sold Gobert to Barcelona. I know, sold about 300+ million pounds worth of players.
[A 84:21]: Yeah, and haven't even bought anyone proper yet. I know. I've bought someone actually, bought someone from Benfica.
[B 84:28]: Ah, a right-back. Yeah. The guys that own Newcastle are richer than Man City.
[A 84:34]: Can't spend it though, can we? I know. It's all this financial fair play, but it's not fair, is it?
[B 84:40]: Well, if we just sell a few of our players, I think we'd be able to spend that.
[A 84:44]: Oh, you'd like to think so, wouldn't you? But apparently not. So we'll see how this season goes. It might be that I ring you in a few months to tell you Redress's decision and we're relegated already. Oh, God. Patrick, how are you feeling after discussing all of this?
[B 85:00]: Aye, aye, I think it'll go.
[A 85:04]: Yeah, and do you feel safe to be ending the call with me? Yes, aye, it's better. Couldn't wait to speak to you. I'm glad. Is there someone you can contact for support if you need any support?
[B 85:18]: I've got a good pal, he's back in Mother Russia, he comes in quite a lot.
[A 85:22]: Oh, that's good, I'm glad. So I'm now going to quickly explain the next steps to you just so that you have a rough idea. So after this call, I'm going to go away and I'm going to neaten up because I've taken it down as notes. I'm going to write it into a full statement. Once that's done, it'll be emailed over to you, so you'll get your statement and you'll get a payment authority letter, and it's just so you can read through it, make sure you're happy with it. You'll sign the statement and the payment authority letter, and that'll get sent back to us. We'll then send it off to Redress, and you'll have to do an identification verification So it's literally a 20-second WhatsApp video call where our head solicitor and my manager joins the call with you, and you'll hold your ID up to your face and they'll say yep, and then it's done. Okay, it's really, really quick, it's in like 20 seconds and then it's done. Okay, we don't really hang about with it. No problem. Are you happy with how the next steps have been explained? Yes. Perfect. Well, that is your witness statement complete, Patrick. So I will, like I said, go away, write this up, and I will contact you when it is ready for you to read through and sign, okay?
[B 86:35]: That's brilliant, thanks, you're welcome.
[A 86:36]: Alright, thank you very much for your time and thank you for trusting me to open up to me, okay? No problem, enjoy your day. You enjoy the rest of your day too, Patrick. I'll speak to you soon. Thank you, bye-bye. Bye., `sentiment_data` = [{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Hi there, can I speak to Patrick Bishop?\",\"start\":2858,\"end\":4709,\"confidence\":0.91480229999999995715853629008051939308643341064453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Hi Patrick, it's Leah calling from MMA Legal to do your witness statement.\",\"start\":6220,\"end\":9734,\"confidence\":0.92980490000000004524594032773165963590145111083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is now still a good time for you?\",\"start\":9782,\"end\":11233,\"confidence\":0.62066776000000001278777972402167506515979766845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, it 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much.\",\"start\":28493,\"end\":29728,\"confidence\":0.9858447299999999469122258233255706727504730224609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So just before I get into the actual witness statement itself, I'm just going to ask you a couple of questions just so I know that we can still continue.\",\"start\":32240,\"end\":40045,\"confidence\":0.89082570000000005361329158404259942471981048583984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Let me just get them up.\",\"start\":42200,\"end\":43103,\"confidence\":0.70079700000000000326139115713885985314846038818359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Have you previously made any civil claim, criminal injuries claim, redress application, complaint, police report, inquiry statement, or claim to another scheme about any abuse received in 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enough.\",\"start\":84639,\"end\":85464,\"confidence\":0.5937356400000000089534069047658704221248626708984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Do you understand that the purpose of the statement is to be sent to redress and agree that it can be used for your redress application and any supporting evidence?\",\"start\":86208,\"end\":94399,\"confidence\":0.89435947000000004525332997218356467783451080322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, I know that.\",\"start\":95140,\"end\":95752,\"confidence\":0.59243553999999998271874801503145135939121246337890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Perfect.\",\"start\":96348,\"end\":97089,\"confidence\":0.76724212999999996664968193726963363587856292724609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I've created a bit of a chronology of care, so a bit of a timeline of your care 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Greif.\",\"start\":174803,\"end\":178930,\"confidence\":0.69901519999999994769979139164206571877002716064453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But my granny died when she died, 1991, '92, so it might be right then.\",\"start\":179074,\"end\":185706,\"confidence\":0.52732140000000005120028845340129919350147247314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay, that's what I meant to hear.\",\"start\":188366,\"end\":189488,\"confidence\":0.729018500000000013727685654885135591030120849609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, I mean, the, the records that we have do show\\u2014 so it was Grieve Children's Home in 1992.\",\"start\":192474,\"end\":199775,\"confidence\":0.87698449999999994464161545693059451878070831298828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes.\",\"start\":200530,\"end\":200771,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And then returned back to your mother.\",\"start\":201157,\"end\":204226,\"confidence\":0.78611880000000000645599129711627028882503509521484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes.\",\"start\":205191,\"end\":205416,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And then back into care in April 1994, and that was into Beech 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Balrossie.\",\"start\":231087,\"end\":233556,\"confidence\":0.7456118000000000467508698420715518295764923095703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, that's Balrossie Boys' Home, but end up\\u2014 they call it Rossie Home now because it's shut.\",\"start\":234373,\"end\":240449,\"confidence\":0.75941789999999997906598991903592832386493682861328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, I've then got Kibble.\",\"start\":241187,\"end\":243098,\"confidence\":0.715404570000000017415686670574359595775604248046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, that's it.\",\"start\":243692,\"end\":244382,\"confidence\":0.484861700000000006571809763045166619122028350830078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I've been great.\",\"start\":244511,\"end\":245041,\"confidence\":0.93094040000000000123492327475105412304401397705078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I've just messed up.\",\"start\":245121,\"end\":246422,\"confidence\":0.94004509999999996683328618019004352390766143798828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No, that's okay, don't worry.\",\"start\":246807,\"end\":248059,\"confidence\":0.720192799999999966331643008743412792682647705078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I just wanted to clarify before we continued.\",\"start\":248107,\"end\":249922,\"confidence\":0.82542305999999998622485009036608971655368804931640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I would hate for us to get halfway down and then, uh, missing something.\",\"start\":250436,\"end\":254064,\"confidence\":0.9306495999999999657603666491922922432422637939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think quite a few, so like 5 or something.\",\"start\":254851,\"end\":256954,\"confidence\":0.84730749999999999122479721336276270449161529541015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It looks like 1, 2\\u2014 yeah, it looks like 5.\",\"start\":258142,\"end\":261611,\"confidence\":0.6967143399999999875404910198994912207126617431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And then after Kibble, you were released, uh, to relatives or friends?\",\"start\":262381,\"end\":268300,\"confidence\":0.92010515999999997749370095334597863256931304931640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, I stayed with my gran for a couple of months and then I got my own house.\",\"start\":269214,\"end\":271855,\"confidence\":0.5952855299999999516558091272599995136260986328125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Okay, perfect.\",\"start\":272637,\"end\":273601,\"confidence\":0.84976715000000002664393150553223676979541778564453125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Well, if that's all correct, then let's crack on.\",\"start\":273682,\"end\":276237,\"confidence\":0.58148973999999997719356770176091231405735015869140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":276976,\"end\":277330,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I know you'll have to excuse any of my pronunciations.\",\"start\":278985,\"end\":281059,\"confidence\":0.5793196000000000456253701486275531351566314697265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I'm not the best at this.\",\"start\":281740,\"end\":282676,\"confidence\":0.784203470000000013584440239355899393558502197265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Some things I can't pronounce.\",\"start\":283095,\"end\":285952,\"confidence\":0.86837489999999994960688809442217461764812469482421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It's that most of it is like the towns and the city names.\",\"start\":287405,\"end\":291204,\"confidence\":0.79091009999999994928288060691556893289089202880859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm like One of them's in Culmacolm, one of them's in Johnstone, one of them's in Bridgerweir, one of them's in Paisley, and one of them's in Hunterhall, that's in Paisley.\",\"start\":291327,\"end\":301502,\"confidence\":0.89472790000000002041957714027375914156436920166015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, well, I spent the first couple of months doing this job calling Renfrewshire, Roofrenshire.\",\"start\":302100,\"end\":309585,\"confidence\":0.62984790000000001608526645213714800775051116943359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think there was a few times I said North Ayrshire was North Asia, so, you know, we've got there now though.\",\"start\":310811,\"end\":319359,\"confidence\":0.84452545999999995007812003677827306091785430908203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, so I just want to let you know that you are in complete control of this meeting.\",\"start\":321641,\"end\":326141,\"confidence\":0.76677114000000001770018798197270371019840240478515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You can take a break, skip a question, or ask me to reword anything.\",\"start\":327303,\"end\":330658,\"confidence\":0.7536434499999999925279325907467864453792572021484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Please note that some questions can be upsetting because they do concern your care in time and its impact, okay?\",\"start\":332790,\"end\":338480,\"confidence\":0.69105344999999995803108276959392242133617401123046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, I know.\",\"start\":339046,\"end\":339596,\"confidence\":0.52079269999999999729567434769705869257450103759765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So where did you grow up and who did you live with before you went into care?\",\"start\":340162,\"end\":344185,\"confidence\":0.83842499999999997584154698415659368038177490234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I lived with my mum before I moved here.\",\"start\":345227,\"end\":348172,\"confidence\":0.844722500000000042774672692758031189441680908203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I lived with my gran, and eventually she died.\",\"start\":348949,\"end\":352056,\"confidence\":0.78087074000000000761900764700840227305889129638671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was always with my mum on and off, and then I was with my gran on and off.\",\"start\":352980,\"end\":356307,\"confidence\":0.78379666999999997312187360876123420894145965576171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was kind of, I wasn't really in an actual setting, if you know what I mean.\",\"start\":356467,\"end\":362227,\"confidence\":0.71828466999999995845627154267276637256145477294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, just a house or a flat?\",\"start\":362405,\"end\":363883,\"confidence\":0.819380039999999976174649418680928647518157958984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, they were flats, aye.\",\"start\":364289,\"end\":366563,\"confidence\":0.67136275999999994734679376051644794642925262451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Flats, yeah.\",\"start\":366709,\"end\":367456,\"confidence\":0.7707382000000000399353439206606708467006683349609375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes.\",\"start\":368008,\"end\":368073,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And did you have your own bedroom?\",\"start\":368755,\"end\":369778,\"confidence\":0.84672665999999996433444948706892319023609161376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No.\",\"start\":371147,\"end\":371404,\"confidence\":0.49361873000000000555331780560663901269435882568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Shared?\",\"start\":372190,\"end\":372575,\"confidence\":0.835263850000000029893953978898935019969940185546875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes.\",\"start\":373490,\"end\":373827,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":374389,\"end\":374694,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What was the food like at home?\",\"start\":375737,\"end\":377053,\"confidence\":0.90233309999999999906350467426818795502185821533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know, just, was it nice home-cooked meals?\",\"start\":377166,\"end\":379397,\"confidence\":0.69517240000000002364544116062461398541927337646484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, it's kinda just my mom and that.\",\"start\":379975,\"end\":382270,\"confidence\":0.80479449999999996823163428416592068970203399658203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"My mom was an alcoholic, all that, so never had anything like that.\",\"start\":382783,\"end\":386106,\"confidence\":0.768509200000000003427658157306723296642303466796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So there was like sex, so no, there's nothing to eat.\",\"start\":386170,\"end\":389942,\"confidence\":0.49953937999999997732203382838633842766284942626953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":390487,\"end\":390824,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And you've got\\u2014 did you say this, there were 6 of you, so there was 5 siblings?\",\"start\":392012,\"end\":394805,\"confidence\":0.82257389999999996899049392595770768821239471435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, 5.\",\"start\":395639,\"end\":396137,\"confidence\":0.5145720000000000293738366963225416839122772216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And can I ask how many brothers and how many sisters?\",\"start\":396687,\"end\":398928,\"confidence\":0.844701900000000005519495971384458243846893310546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There's 3 brothers, 3 sisters, and me, so 7.\",\"start\":400243,\"end\":404499,\"confidence\":0.864718560000000024956534616649150848388671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, and there was 7 of you all together?\",\"start\":406554,\"end\":409451,\"confidence\":0.8515445600000000059282001529936678707599639892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, and we stayed in the apartment.\",\"start\":410152,\"end\":411706,\"confidence\":0.7205578999999999734171751697431318461894989013671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, and who did you share the bedroom with?\",\"start\":413130,\"end\":415148,\"confidence\":0.8781904000000000376502384824561886489391326904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Me and my brothers and I.\",\"start\":416327,\"end\":417748,\"confidence\":0.76125830000000005437499339677742682397365570068359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, are you the youngest or the middle?\",\"start\":419444,\"end\":421656,\"confidence\":0.87720626999999995465628899182775057852268218994140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Middle.\",\"start\":423149,\"end\":423424,\"confidence\":0.6206991699999999667625161237083375453948974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Middle.\",\"start\":424720,\"end\":427359,\"confidence\":0.6206991699999999667625161237083375453948974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, what about school?\",\"start\":429610,\"end\":432024,\"confidence\":0.754913100000000003575451046344824135303497314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you still go to school before you went into care?\",\"start\":432299,\"end\":434569,\"confidence\":0.80905455000000003895621603078325279057025909423828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was in primary school, I was in St. Fergus, but I was hardly there.\",\"start\":435932,\"end\":440849,\"confidence\":0.7702837000000000156063606482348404824733734130859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Didn't go well, no.\",\"start\":441058,\"end\":441958,\"confidence\":0.88490809999999997526032302630483172833919525146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So it was basically your mum's fate on that one, just basically.\",\"start\":442038,\"end\":445674,\"confidence\":0.696891200000000043957015805062837898731231689453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"My mum was an alcoholic, mum was always in and out of jail.\",\"start\":445824,\"end\":448183,\"confidence\":0.86256779999999999564153085884754545986652374267578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, that was that your father.\",\"start\":449178,\"end\":450592,\"confidence\":0.74462930000000004948645937474793754518032073974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"All right, if I do go silent at any moment, it is just so I can type up these notes, okay?\",\"start\":453757,\"end\":460097,\"confidence\":0.85771315999999997448099975372315384447574615478515625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's fine.\",\"start\":460566,\"end\":460955,\"confidence\":0.6264667999999999903337766227195970714092254638671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Uh, no problem.\",\"start\":461537,\"end\":462864,\"confidence\":0.69890916000000002927805553554208017885684967041015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I didn't get high school, didn't I?\",\"start\":463964,\"end\":466262,\"confidence\":0.50208116000000002632219775478006340563297271728515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You didn't go into high school?\",\"start\":466958,\"end\":467899,\"confidence\":0.72325724000000002344989979974343441426753997802734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, I didn't get high school.\",\"start\":468602,\"end\":469829,\"confidence\":0.51206490000000004503277750700362958014011383056640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":470336,\"end\":470581,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, how did you come to enter into the care system?\",\"start\":474972,\"end\":477834,\"confidence\":0.7580810000000000048459014578838832676410675048828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"My gran died when I was\\u2014 she died when I was 10, and my mum was\\u2014 she was an alcoholic.\",\"start\":479697,\"end\":487175,\"confidence\":0.8558668499999999568217390333302319049835205078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And I think my mum ended up putting us into care because my gran died, but ended up\\u2014 I was kind of\\u2014 I wasn't good at school, so I was going to a boys' home anyway, but me and my brother were in a care with her, so Right, okay.\",\"start\":488296,\"end\":503070,\"confidence\":0.54914519999999999999573674358543939888477325439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So it was your mum who made the decision.\",\"start\":503070,\"end\":504420,\"confidence\":0.737463500000000049539039537194184958934783935546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were you ever told why you were put into care?\",\"start\":504470,\"end\":506610,\"confidence\":0.645528300000000054836846175021491944789886474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"My mum always came down.\",\"start\":507690,\"end\":508790,\"confidence\":0.5096711000000000435505853602080605924129486083984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"She was an alcoholic, so basically put into care because of that, because she never did any visiting much.\",\"start\":508790,\"end\":513330,\"confidence\":0.84194559999999996069419694322277791798114776611328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I always stayed with my aunt and gran, and she was always throwing us out and things like that.\",\"start\":513330,\"end\":517010,\"confidence\":0.51569370000000003262385916968923993408679962158203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Right, so you weren't told, but you kind of knew?\",\"start\":517010,\"end\":519230,\"confidence\":0.705374799999999968491692925454117357730865478515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, aye.\",\"start\":520010,\"end\":521050,\"confidence\":0.5301291999999999671189243599656037986278533935546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":521050,\"end\":521490,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We were told the day we walked in that we were going into care.\",\"start\":521490,\"end\":524330,\"confidence\":0.52884450000000005065459163233754225075244903564453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":524750,\"end\":526510,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I know you've got 6 siblings, obviously, besides yourself, so you've got 3 brothers and 3 sisters, and you're the middle child.\",\"start\":526510,\"end\":530570,\"confidence\":0.77276635000000004627196403816924430429935455322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were you separated from any of them in care?\",\"start\":532440,\"end\":534270,\"confidence\":0.81910943999999996645300370801123790442943572998046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes.\",\"start\":535226,\"end\":535404,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"How many?\",\"start\":536344,\"end\":536733,\"confidence\":0.8243186000000000124288135339156724512577056884765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"From all\\u2014 [Speaker] \\u2014from all of them?\",\"start\":537640,\"end\":539163,\"confidence\":0.82939803999999994754688259490649215877056121826171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, me and my brother Kevin here, we were not eh\\u2014 be charmed if there was another one that I was separated to but it wasn't the case.\",\"start\":540103,\"end\":549518,\"confidence\":0.74254160000000002384012987022288143634796142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We were 10 or something.\",\"start\":551387,\"end\":553385,\"confidence\":0.86791205000000004599058911480824463069438934326171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":554384,\"end\":554771,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And did you say how old were you when you first entered care?\",\"start\":556399,\"end\":558671,\"confidence\":0.8627569999999999961204366627498529851436614990234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you say about 10?\",\"start\":558735,\"end\":559493,\"confidence\":0.89175769999999998649542476414353586733341217041015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Kind of taking it over, yes, sorry.\",\"start\":559960,\"end\":562220,\"confidence\":0.537646599999999974528464008471928536891937255859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, and how did you feel at the time of first entering care?\",\"start\":562220,\"end\":566420,\"confidence\":0.8848532399999999853434928809292614459991455078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know, what were your first thoughts, if you can remember anything?\",\"start\":566420,\"end\":568850,\"confidence\":0.84456693999999998823113855905830860137939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know actually how I felt, because I was quite young, you know what I mean?\",\"start\":570320,\"end\":573780,\"confidence\":0.52722495999999996474372210286674089729785919189453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So sometimes when you're young, you don't tend to think about it.\",\"start\":574100,\"end\":577130,\"confidence\":0.656906400000000001426769813406281173229217529296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You kind of must feel like brothers and sisters and things like that, but you never really\\u2014 You never really thought about how you felt?\",\"start\":577420,\"end\":583750,\"confidence\":0.64440200000000003033306938959867693483829498291015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Nah, it's kind of when you're that young, you don't really think about it.\",\"start\":584040,\"end\":587520,\"confidence\":0.6251673700000000000187583282240666449069976806640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No, I'm just so sad because my gran died, and if she didn't die, I don't think I'd be around here, to be honest with you.\",\"start\":594464,\"end\":599682,\"confidence\":0.8877216999999999469395106643787585198879241943359375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Oh, bless.\",\"start\":600648,\"end\":601163,\"confidence\":0.67700729999999997854587263645953498780727386474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were you very close with your gran?\",\"start\":602870,\"end\":603935,\"confidence\":0.912092200000000019599610823206603527069091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was very close to her.\",\"start\":604730,\"end\":605477,\"confidence\":0.57261985999999998053766603334224782884120941162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"She was kind of\\u2014 she was always there when she had cancer, so she passed away.\",\"start\":605720,\"end\":611703,\"confidence\":0.484910699999999972309439044693135656416416168212890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"So kind of, that was That's from my wee staffies cottoning up.\",\"start\":611769,\"end\":616702,\"confidence\":0.53436680000000003065707687710528261959552764892578125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Bless you.\",\"start\":617412,\"end\":618782,\"confidence\":0.79612786000000002051280034720548428595066070556640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything important about your childhood health, any learning needs, any vulnerability that should be recorded for redress?\",\"start\":620233,\"end\":626053,\"confidence\":0.82209885000000004762199523611343465745449066162109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No, I had ADHD when I was young.\",\"start\":627452,\"end\":631138,\"confidence\":0.53779834999999998057518268979038111865520477294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, I'll jot that down.\",\"start\":632787,\"end\":635196,\"confidence\":0.8408845700000000533691491000354290008544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, so I'm now going to move on to the next section, and what I'm going to do in this section is I'm going to ask you a multitude of questions but for each care setting one by one, okay?\",\"start\":637696,\"end\":648693,\"confidence\":0.840536240000000045569095163955353200435638427734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":649367,\"end\":649544,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I know that there'll be some things that pop up where you're like, oh, that happened in that one as well, but I need to make sure I keep it chronological for when it gets sent to redress, okay?\",\"start\":649929,\"end\":658370,\"confidence\":0.83794360000000001065245669451542198657989501953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":658931,\"end\":659156,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Perfect.\",\"start\":659637,\"end\":660135,\"confidence\":0.76724212999999996664968193726963363587856292724609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I'm going to start with Gryfe Children's Home.\",\"start\":660279,\"end\":662156,\"confidence\":0.90707050000000000178346226675785146653652191162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So from records, I can see that you entered there on the 12th of February 1992.\",\"start\":662782,\"end\":667997,\"confidence\":0.9131819599999999592654376101563684642314910888671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can I ask what kind of setting it was?\",\"start\":668784,\"end\":670533,\"confidence\":0.873837650000000021321966414689086377620697021484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So was it a house?\",\"start\":670629,\"end\":671672,\"confidence\":0.85047470000000002787743369481177069246768951416015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was it like a There was two houses, so there was two houses, different houses.\",\"start\":671849,\"end\":676629,\"confidence\":0.83988739999999995067270219806232489645481109619140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Two houses.\",\"start\":677213,\"end\":677928,\"confidence\":0.71049050000000002480504690538509748876094818115234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And which one were you in?\",\"start\":678285,\"end\":679194,\"confidence\":0.8310268499999999836092001714860089123249053955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was there any name?\",\"start\":679405,\"end\":680022,\"confidence\":0.85320410000000002082032324324245564639568328857421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Did it look\\u2014 No, just, just both of them are called the Grange.\",\"start\":680440,\"end\":683656,\"confidence\":0.8258680000000000465121274828561581671237945556640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was two different ones.\",\"start\":683705,\"end\":684728,\"confidence\":0.7914359600000000494190999233978800475597381591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was a big house and then there was a wee one next to it, a wee cottage.\",\"start\":684777,\"end\":687018,\"confidence\":0.78039910000000001222275614054524339735507965087890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":689122,\"end\":689494,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And which one were you in?\",\"start\":689543,\"end\":690222,\"confidence\":0.8310268499999999836092001714860089123249053955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The big house?\",\"start\":690270,\"end\":690787,\"confidence\":0.83788264000000001185952669402468018233776092529296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":691483,\"end\":691612,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":693908,\"end\":694166,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And how many floors was it, can you remember?\",\"start\":696575,\"end\":698079,\"confidence\":0.82849972999999998979347992644761689007282257080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There's only 2 floors.\",\"start\":699340,\"end\":702574,\"confidence\":0.77400290000000004919655793855781666934490203857421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's quite a long, quite long at the back.\",\"start\":703657,\"end\":705517,\"confidence\":0.6641839000000000492462959300610236823558807373046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think it's still there, I'm not sure.\",\"start\":708011,\"end\":709925,\"confidence\":0.82702149999999996499155940909986384212970733642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Potentially.\",\"start\":712350,\"end\":712921,\"confidence\":0.6574866999999999794823679621913470327854156494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Some of them haven't really shut down, some of them have kind of kept the building but changed what it's used for.\",\"start\":713508,\"end\":717864,\"confidence\":0.84846589999999999509583403778378851711750030517578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I know Paul Rossi shut down, so that's why I got moved, because it's coming under LSD building, so they moved us up.\",\"start\":718726,\"end\":723509,\"confidence\":0.7157090299999999682967199987615458667278289794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Right, yeah.\",\"start\":723994,\"end\":724624,\"confidence\":0.6106662000000000478650008517433889210224151611328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So what was the ordinary daily life like in Greif?\",\"start\":726900,\"end\":731490,\"confidence\":0.8396327500000000387814225177862681448459625244140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was kind of, because you're young, it was kind of, I don't know, it was kind of, there wasn't any real set and rigid rules, so you just had to exist there and adapt.\",\"start\":732070,\"end\":740460,\"confidence\":0.6958794999999999841833187019801698625087738037109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so what about the actual, so did you have your own bedroom here?\",\"start\":740770,\"end\":744220,\"confidence\":0.855232800000000015216983229038305580615997314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"In Greif?\",\"start\":745510,\"end\":746970,\"confidence\":0.8077389999999999847801746000186540186405181884765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know, I can't remember.\",\"start\":746970,\"end\":747730,\"confidence\":0.487890749999999984165555133586167357861995697021484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Okay, that's okay.\",\"start\":748150,\"end\":749990,\"confidence\":0.68137455000000002325322157048503868281841278076171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Kinda maybe, I think, but I can't remember the Greif that much because I was that young.\",\"start\":749990,\"end\":753510,\"confidence\":0.64598359999999999114805859790067188441753387451171875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's okay, I'll just\\u2014 we'll take down what we can remember, and that's absolutely fine.\",\"start\":753626,\"end\":758963,\"confidence\":0.60477309999999995238084693482960574328899383544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about toiletries?\",\"start\":759973,\"end\":761944,\"confidence\":0.734330359999999959796923576504923403263092041015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you remember if you were provided with shower gel, toothpaste?\",\"start\":761992,\"end\":764701,\"confidence\":0.84002845999999997683715946550364606082439422607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, I don't remember.\",\"start\":765663,\"end\":766288,\"confidence\":0.65402349999999997987032429591636173427104949951171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Don't remember.\",\"start\":766384,\"end\":767266,\"confidence\":0.5882407400000000397000121665769256651401519775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about the food?\",\"start\":767586,\"end\":768484,\"confidence\":0.84686870000000002978168822664883919060230255126953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was the food okay?\",\"start\":768548,\"end\":769430,\"confidence\":0.84776013999999999537493522439035587012767791748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't actually remember what I ate.\",\"start\":770471,\"end\":771882,\"confidence\":0.492423739999999998673274603788740932941436767578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That's okay, I'm just literally going to list off some things, and if you can't remember, just say no, okay?\",\"start\":771994,\"end\":776979,\"confidence\":0.65438454999999995376214201314724050462245941162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":777524,\"end\":777877,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about school?\",\"start\":778646,\"end\":779624,\"confidence\":0.7698970000000000535322897121659480035305023193359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you still go to school while in this setting?\",\"start\":779688,\"end\":781659,\"confidence\":0.86134330000000003391136260688654147088527679443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, when I was in the group, I was still going to Mr Patrick Bishop's for a couple of months.\",\"start\":782400,\"end\":786263,\"confidence\":0.7213057000000000495987251269980333745479583740234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":788052,\"end\":788374,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about clothing?\",\"start\":789645,\"end\":791639,\"confidence\":0.84107719999999996929318513139151036739349365234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you get provided any clothes there?\",\"start\":791816,\"end\":793843,\"confidence\":0.8406879000000000434766889156890101730823516845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't actually.\",\"start\":794663,\"end\":795130,\"confidence\":0.638726099999999963330310492892749607563018798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I can't remember.\",\"start\":795860,\"end\":796702,\"confidence\":0.5250566599999999528591843045433051884174346923828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Sorry about that.\",\"start\":797009,\"end\":799455,\"confidence\":0.6856381000000000280891754300682805478572845458984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's all right, don't worry.\",\"start\":799762,\"end\":800928,\"confidence\":0.72091910000000003488906941129243932664394378662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about contact with family?\",\"start\":800993,\"end\":802321,\"confidence\":0.8431431000000000341998429576051421463489532470703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you still see your mum?\",\"start\":802370,\"end\":803633,\"confidence\":0.8191457399999999555717522525810636579990386962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":805815,\"end\":805881,\"confidence\":0.49361873000000000555331780560663901269435882568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And was that your decision, her decision, or?\",\"start\":806631,\"end\":808589,\"confidence\":0.825227799999999955815610519493930041790008544921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It was probably her because she was an alcoholic, you know.\",\"start\":809202,\"end\":811191,\"confidence\":0.63228910000000004831832711715833283960819244384765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":811611,\"end\":811789,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I just, you know, that young, I can't even remember anything about that one.\",\"start\":812679,\"end\":816447,\"confidence\":0.4921784000000000158792090587667189538478851318359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, I can't remember what I had for breakfast yesterday, so it's all right.\",\"start\":816528,\"end\":820141,\"confidence\":0.56265810000000004986731028111535124480724334716796875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"And I can.\",\"start\":820883,\"end\":821427,\"confidence\":0.547533150000000023993607101147063076496124267578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, what about the staff?\",\"start\":826610,\"end\":828785,\"confidence\":0.80211759999999998616004859286476857960224151611328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What were the staff like?\",\"start\":828851,\"end\":829718,\"confidence\":0.8603102000000000249002596319769509136676788330078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Some of them were all right and some of them were just not all right.\",\"start\":831259,\"end\":834823,\"confidence\":0.497821569999999991029682178123039193451404571533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You always get that in homes.\",\"start\":835113,\"end\":836049,\"confidence\":0.69189290000000003288960215286351740360260009765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There's always a mixture, there's always ones that's alright, there's always ones that's not alright.\",\"start\":836510,\"end\":839950,\"confidence\":0.614792800000000028148861019872128963470458984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, always just a bit of a mixture of, you know, there's always going to be one or two.\",\"start\":840130,\"end\":843790,\"confidence\":0.79477315999999997853109334755572490394115447998046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Mixture, mixture.\",\"start\":844530,\"end\":846150,\"confidence\":0.72745716999999998630954678446869365870952606201171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Mixture of nice people and mixture of assholes, basically.\",\"start\":846150,\"end\":850330,\"confidence\":0.833628950000000035203129300498403608798980712890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Fair enough.\",\"start\":850330,\"end\":851890,\"confidence\":0.592466200000000053904614105704240500926971435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about the kids, the other children there, were they alright with you?\",\"start\":851890,\"end\":854870,\"confidence\":0.84763690000000002644497953951940871775150299072265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you get along?\",\"start\":854870,\"end\":855550,\"confidence\":0.86931919999999995862793866763240657746791839599609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I can't remember, Mr Patrick Bishop.\",\"start\":856230,\"end\":858130,\"confidence\":0.7048965000000000369340114048100076615810394287109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I can't remember any of them.\",\"start\":858130,\"end\":859750,\"confidence\":0.484926460000000003613962462623021565377712249755859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think I was only in there for a bit.\",\"start\":859750,\"end\":861200,\"confidence\":0.8187931999999999987949195201508700847625732421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think it was the last few months I was in there.\",\"start\":861850,\"end\":863560,\"confidence\":0.88540180000000001658833070905529893934726715087890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think from what I could see Actually, let me just have a little look.\",\"start\":863810,\"end\":868170,\"confidence\":0.8082350000000000367350594387971796095371246337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Maybe a bit over 6 months, maybe even more than that.\",\"start\":868170,\"end\":870330,\"confidence\":0.793631729999999979696667651296593248844146728515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"From February until August.\",\"start\":870330,\"end\":872970,\"confidence\":0.8432168399999999675031858714646659791469573974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, well, no, it's a couple of months.\",\"start\":872970,\"end\":875150,\"confidence\":0.58872049999999997993427314213477075099945068359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, a couple of months.\",\"start\":875150,\"end\":875910,\"confidence\":0.73025379999999995295212329438072629272937774658203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":876430,\"end\":876450,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about any rules?\",\"start\":876450,\"end\":878990,\"confidence\":0.790820599999999984675014275126159191131591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were there any particular strict rules that you can remember?\",\"start\":878990,\"end\":882300,\"confidence\":0.85883520000000002081463890135637484490871429443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I can't remember that.\",\"start\":882550,\"end\":883770,\"confidence\":0.5719912000000000329436034007812850177288055419921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Any punishments?\",\"start\":883970,\"end\":886070,\"confidence\":0.72565866000000001090342038878588937222957611083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Ah, there was punishments.\",\"start\":886070,\"end\":887030,\"confidence\":0.5674698400000000031440094971912913024425506591796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You were thrown in your room and locked in your room and things like that.\",\"start\":887030,\"end\":888970,\"confidence\":0.68512139999999999151469864955288358032703399658203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You would be thrown in your room and locked in?\",\"start\":888970,\"end\":890890,\"confidence\":0.6632188599999999656375848644529469311237335205078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, I\\u2014 okay, that's what they used to\\u2014 that's\\u2014 that happened in quite a lot of homes when I was young.\",\"start\":891470,\"end\":897991,\"confidence\":0.772069099999999952643747747060842812061309814453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You used to get locked in your rooms and all that, and you were bad and all that.\",\"start\":898056,\"end\":900484,\"confidence\":0.85443860000000004806253173228469677269458770751953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I have heard that from a couple of people, to be fair.\",\"start\":900726,\"end\":903404,\"confidence\":0.8284951400000000187873183676856569945812225341796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It's quite a lot of the bastards used to hit you and all that.\",\"start\":904177,\"end\":906369,\"confidence\":0.69105994999999997840944843119359575212001800537109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did they hit you in Greif?\",\"start\":907014,\"end\":908062,\"confidence\":0.73937160000000001769393520589801482856273651123046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":908851,\"end\":908884,\"confidence\":0.49361873000000000555331780560663901269435882568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No?\",\"start\":909400,\"end\":909496,\"confidence\":0.6175194999999999989626076057902537286281585693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":909657,\"end\":909851,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Um, did anything happen in Greif that you would now as an adult consider to be abuse, neglect, or harmful?\",\"start\":911929,\"end\":917859,\"confidence\":0.70393830000000001678728267506812699139118194580078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Just get locked in a room, things like that.\",\"start\":919804,\"end\":921367,\"confidence\":0.71799420000000002684004130060202442109584808349609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think that's ample.\",\"start\":921416,\"end\":922270,\"confidence\":0.5682517000000000262360799752059392631053924560546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":922930,\"end\":923188,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And grabbed and threw about.\",\"start\":925670,\"end\":926830,\"confidence\":0.65440419999999999145501305974903516471385955810546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"That's probably the same as physical abuse, I'd say.\",\"start\":926895,\"end\":929150,\"confidence\":0.72146535000000000525943733009626157581806182861328125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, absolutely.\",\"start\":929558,\"end\":931204,\"confidence\":0.5014298999999999839616293684230186045169830322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"How did it make you feel?\",\"start\":934387,\"end\":935240,\"confidence\":0.84311130000000000794813104221248067915439605712890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know, like at the time, like when you were being locked in your room, how would you feel?\",\"start\":935368,\"end\":938940,\"confidence\":0.6144746500000000111185727291740477085113525390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You feel bad when they do that because you normally used to be locked up.\",\"start\":939696,\"end\":942383,\"confidence\":0.887584869999999970247017699875868856906890869140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It's like imprisonment.\",\"start\":942431,\"end\":943075,\"confidence\":0.74725169999999996317541217649704776704311370849609375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Especially when you're that lucky, you're only 10 years old, you go, ah, what's going on?\",\"start\":945018,\"end\":948436,\"confidence\":0.60943069999999999186712784648989327251911163330078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, absolutely.\",\"start\":948872,\"end\":950177,\"confidence\":0.5014298999999999839616293684230186045169830322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, was it all of the staff that were involved, only a particular few?\",\"start\":951757,\"end\":954837,\"confidence\":0.78150240000000004148006382820312865078449249267578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There's only a couple.\",\"start\":955483,\"end\":956177,\"confidence\":0.7923983999999999472407807843410409986972808837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's certainly\\u2014 I've noticed that, and I noticed that in the buy homes, isn't it?\",\"start\":956306,\"end\":959518,\"confidence\":0.72271070000000003918927404811256565153598785400390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You always get ones that are brand new, you always get ones that are just arseholes, and you always get ones that shouldn't have been at home because you've been in jail.\",\"start\":959921,\"end\":966935,\"confidence\":0.92979120000000003987139507444226182997226715087890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, okay.\",\"start\":969714,\"end\":982431,\"confidence\":0.55090344000000002200323478973587043583393096923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you give me one clear example of this occurrence?\",\"start\":984975,\"end\":989036,\"confidence\":0.778674960000000027093847165815532207489013671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So where and when did it occur?\",\"start\":989166,\"end\":990557,\"confidence\":0.86169434000000000306584979625768028199672698974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know, what happened before?\",\"start\":990622,\"end\":991706,\"confidence\":0.83512799999999998146194002401898615062236785888671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Just give a You were told to do something, you never done it, and you used to be grabbed and threw in your room and all that, and strangled.\",\"start\":993790,\"end\":1000550,\"confidence\":0.78765180000000001303561703025479800999164581298828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And what kind of thing would you do for that to be the punishment?\",\"start\":1000550,\"end\":1003060,\"confidence\":0.61325669999999998793782651773653924465179443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I just can't remember that, to be honest.\",\"start\":1004630,\"end\":1006750,\"confidence\":0.5398050500000000084810380940325558185577392578125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's okay, that's okay.\",\"start\":1007050,\"end\":1009370,\"confidence\":0.74750799999999995026911392415058799088001251220703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Too young, you know, a 10-year-old, you know.\",\"start\":1009370,\"end\":1010930,\"confidence\":0.582968099999999989080379236838780343532562255859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, yeah, of course.\",\"start\":1010930,\"end\":1012050,\"confidence\":0.472815900000000011171863434356055222451686859130859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did it happen often?\",\"start\":1012050,\"end\":1012930,\"confidence\":0.83122456000000000120309096018900163471698760986328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was it quite a regular occurrence?\",\"start\":1013010,\"end\":1015610,\"confidence\":0.89745145999999997865614886904950253665447235107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, it was often.\",\"start\":1015610,\"end\":1016470,\"confidence\":0.76120880000000001874838062576600350439548492431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Hang on, Grace, I'm just gonna spanner the hands.\",\"start\":1016470,\"end\":1020170,\"confidence\":0.79813312999999996844024963138508610427379608154296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They just, I don't think they were trained right to start with to actually deal with people.\",\"start\":1021037,\"end\":1024006,\"confidence\":0.8950310999999999683751639167894609272480010986328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The young ones are just, I think they just, we'll just put them in the group.\",\"start\":1024280,\"end\":1027684,\"confidence\":0.842952130000000021681216821889393031597137451171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yes, and what about, did it ever become worse or change or was it kind of just the same thing over and over?\",\"start\":1028297,\"end\":1035650,\"confidence\":0.68414914999999998368451770147657953202724456787109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Same thing over and over.\",\"start\":1036340,\"end\":1037503,\"confidence\":0.5376771700000000375752051695599220693111419677734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You always knew when you turned the page or turned around you were getting locked in a room.\",\"start\":1037667,\"end\":1040764,\"confidence\":0.5753662999999999971834085954469628632068634033203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about when you were locked in your room, were you still, were you given any food or water?\",\"start\":1042292,\"end\":1045827,\"confidence\":0.69167763000000004325329427956603467464447021484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, they used to open the door but they're not bringing your dinner.\",\"start\":1049031,\"end\":1051916,\"confidence\":0.4934753499999999792891003380645997822284698486328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Would you have to eat your dinner in the room or were you allowed to go and eat with everyone else?\",\"start\":1053206,\"end\":1056591,\"confidence\":0.88248837000000002195321258113835938274860382080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They used to bring up dinner.\",\"start\":1057919,\"end\":1059354,\"confidence\":0.83220919999999998228901176844374276697635650634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There wasn't a toilet in the room either, to be honest with you.\",\"start\":1059500,\"end\":1061822,\"confidence\":0.57859117000000004349402615844155661761760711669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":1062176,\"end\":1062564,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I remember that much.\",\"start\":1065095,\"end\":1065775,\"confidence\":0.70173717000000002119719511028961278498172760009765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I know it sounds a bit\\u2014 I know it can be a bit hard to talk about, but with there being no toilet, would you have an accident while you were in there?\",\"start\":1066376,\"end\":1075414,\"confidence\":0.5007139400000000239998598772217519581317901611328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Aye, just no choice.\",\"start\":1076185,\"end\":1077887,\"confidence\":0.6081052000000000123947074825991876423358917236328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You either piss yourself or you shake yourself or you push the toilet or something.\",\"start\":1078031,\"end\":1082029,\"confidence\":0.88891030000000004207549864077009260654449462890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":1082463,\"end\":1082623,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"There's no choice when you're locked in a room.\",\"start\":1083025,\"end\":1084470,\"confidence\":0.53076120000000004406359721542685292661190032958984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's just, it happened quite a lot back in the day.\",\"start\":1084550,\"end\":1087023,\"confidence\":0.73025583999999998940921841494855470955371856689453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Would you ask to go to the toilet or were you not able to?\",\"start\":1087521,\"end\":1090186,\"confidence\":0.61828190000000005088764964966685511171817779541015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It's extremely hard to go.\",\"start\":1090266,\"end\":1092177,\"confidence\":0.7682596999999999898278701948584057390689849853515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You just get knocked.\",\"start\":1092241,\"end\":1092964,\"confidence\":0.525408300000000050289372666156850755214691162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's just getting older.\",\"start\":1093381,\"end\":1094521,\"confidence\":0.717703399999999991365484675043262541294097900390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":1094602,\"end\":1094762,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, what immediate effects came from this kind of experience?\",\"start\":1104292,\"end\":1108364,\"confidence\":0.570226200000000016387957657570950686931610107421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Was there any pain or injury, any fear, shame, sleep problems, bedwetting, any running away?\",\"start\":1108460,\"end\":1113830,\"confidence\":0.6875567000000000206227923627011477947235107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, that was all.\",\"start\":1114776,\"end\":1115465,\"confidence\":0.55222296999999997968444631624151952564716339111328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That was all the same.\",\"start\":1115898,\"end\":1116828,\"confidence\":0.71723186999999999358124114223755896091461181640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I used to wet your bed, used to run away, used to get fear.\",\"start\":1116876,\"end\":1119617,\"confidence\":0.6307300000000000128608235172578133642673492431640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Something\\u2014 that's how you used to run away, because you were feared.\",\"start\":1120323,\"end\":1122247,\"confidence\":0.59876600000000002044231450781808234751224517822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":1122872,\"end\":1123561,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Probably.\",\"start\":1125133,\"end\":1125502,\"confidence\":0.5870592599999999716686716055846773087978363037109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You'll have heard that a lot, actually, and been involved in care, you probably\\u2014 that's where a lot of people run away because they've been wet in the bed.\",\"start\":1125679,\"end\":1131525,\"confidence\":0.51627140000000004693703203884069807827472686767578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":1132119,\"end\":1132360,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And I'm sorry to ask, but would you wet the bed in Greif?\",\"start\":1133067,\"end\":1136198,\"confidence\":0.58099100000000003518607627484016120433807373046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":1137082,\"end\":1137323,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":1137805,\"end\":1138061,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what would happen if you wet the bed?\",\"start\":1138126,\"end\":1139362,\"confidence\":0.6515494600000000247064235736615955829620361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were you given any, you know, any comfort?\",\"start\":1139427,\"end\":1142799,\"confidence\":0.77285660000000000469100314148818142712116241455078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were you given any\\u2014?\",\"start\":1143024,\"end\":1143731,\"confidence\":0.82996999999999998554045532728196121752262115478515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No.\",\"start\":1144550,\"end\":1144807,\"confidence\":0.49361873000000000555331780560663901269435882568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Certain staff were alright, certain ones weren't.\",\"start\":1144951,\"end\":1147939,\"confidence\":0.613388299999999997424993125605396926403045654296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So would they, like, say, change your sheets?\",\"start\":1149288,\"end\":1150926,\"confidence\":0.85499095999999996653428979698219336569309234619140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes, some of them are all right.\",\"start\":1151740,\"end\":1153200,\"confidence\":0.70879762999999995631839055931777693331241607666015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So you'll probably hear about a lot.\",\"start\":1153200,\"end\":1154540,\"confidence\":0.7854252999999999929059413261711597442626953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Some of them are already in certain homes.\",\"start\":1154540,\"end\":1155710,\"confidence\":0.78295269999999994592343455224181525409221649169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Some of them\\u2014 it happens in other homes.\",\"start\":1156320,\"end\":1158220,\"confidence\":0.7974447000000000063124616644927300512790679931640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You always meet nice people and then you meet assholes.\",\"start\":1158340,\"end\":1160380,\"confidence\":0.76989180000000001502513669038307853043079376220703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, happens absolutely everywhere.\",\"start\":1160700,\"end\":1162420,\"confidence\":0.51843815999999998123115574344410561025142669677734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I mean, it's just\\u2014 you never really\\u2014 you never got home, you met all nice people.\",\"start\":1162420,\"end\":1166710,\"confidence\":0.446725929999999993302850498366751708090305328369140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Never happens.\",\"start\":1167220,\"end\":1168080,\"confidence\":0.48052755000000002549853661548695527017116546630859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You never get a full night's sleep.\",\"start\":1168080,\"end\":1169550,\"confidence\":0.71508824999999998084376784390769898891448974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Right.\",\"start\":1170320,\"end\":1171480,\"confidence\":0.56647499999999995079491554861306212842464447021484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":1171480,\"end\":1172560,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't know, sometimes you wish for it, but it wasn't gonna happen, so you just had to go.\",\"start\":1172560,\"end\":1178060,\"confidence\":0.52171500000000003982592033935361541807651519775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That's when you're 10-year-old, I mean.\",\"start\":1181850,\"end\":1183187,\"confidence\":0.7079195400000000137907818498206324875354766845703125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"So yeah, absolutely, absolutely.\",\"start\":1183253,\"end\":1185862,\"confidence\":0.697886000000000006338041202980093657970428466796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, did this happen to anyone else, or did you ever\\u2014 did anyone else ever witness this happening to you, you know, being locked in that room?\",\"start\":1188340,\"end\":1195306,\"confidence\":0.6826719999999999455297938766307197511196136474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, I just do what I say.\",\"start\":1195993,\"end\":1196865,\"confidence\":0.7717289000000000509515984958852641284465789794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"People, I mean, there's people who probably witnessed it happening to me and all, but yeah, you're a lot young, you can't remember, but it did happen to other people.\",\"start\":1196945,\"end\":1204374,\"confidence\":0.63655614999999998726565308970748446881771087646484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Used to happen to a lot of people in there.\",\"start\":1206138,\"end\":1208796,\"confidence\":0.62595283999999995483420889286207966506481170654296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, of course.\",\"start\":1210860,\"end\":1211477,\"confidence\":0.576585600000000031428726288140751421451568603515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"That was one of the worst ones.\",\"start\":1213520,\"end\":1214455,\"confidence\":0.96813804000000003302517370684654451906681060791015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Fife was the worst one?\",\"start\":1215840,\"end\":1216798,\"confidence\":0.9192077499999999901092451182194054126739501953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"One of them, aye.\",\"start\":1217724,\"end\":1218504,\"confidence\":0.6403997500000000453468373962095938622951507568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":1219284,\"end\":1219528,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And when you say you would be kind of, you know, grabbed or thrown into your room, was there ever any bruises, any handprints?\",\"start\":1224038,\"end\":1231198,\"confidence\":0.49794992999999998506410747722839005291461944580078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yes, I was always bruised when they grabbed me and hit me and things like that.\",\"start\":1232440,\"end\":1235920,\"confidence\":0.762138399999999993639221429475583136081695556640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It always happened.\",\"start\":1235920,\"end\":1237110,\"confidence\":0.68081800000000003425526529099442996084690093994140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":1238220,\"end\":1240600,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You're 10, you're up there, back that long, you can remember certain things but you can't remember it all.\",\"start\":1240600,\"end\":1244480,\"confidence\":0.6153713499999999836376218809164129197597503662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, of course.\",\"start\":1244480,\"end\":1245660,\"confidence\":0.576585600000000031428726288140751421451568603515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And did you ever tell anyone or try and get any help because of that?\",\"start\":1246540,\"end\":1249120,\"confidence\":0.6103973000000000315168335873750038444995880126953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yeah, I used to tell the night staff and all that, but when you're that young, you don't think they'll believe you when you've been in a home.\",\"start\":1249120,\"end\":1255420,\"confidence\":0.53605384000000000366270569429616443812847137451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They just shy me about or just ignore you.\",\"start\":1256240,\"end\":1258360,\"confidence\":0.54152553999999997191849843147792853415012359619140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, even the nice ones, they used to say, right, I may borrow and just walk away and things like that.\",\"start\":1259173,\"end\":1264929,\"confidence\":0.6859764999999999890434310145792551338672637939453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So, okay, you end up going like this, you end up seeing the hank of their arseholes.\",\"start\":1265010,\"end\":1269564,\"confidence\":0.908162499999999983657517077517695724964141845703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yeah, yeah, because they used to make you\\u2014 even if you made a complaint, you just get ignored because you're that young.\",\"start\":1270079,\"end\":1276206,\"confidence\":0.77150273000000002543430355217424221336841583251953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":1280340,\"end\":1280660,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So that is everything for Greif.\",\"start\":1287744,\"end\":1289964,\"confidence\":0.66533860000000000223252527575823478400707244873046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":1290780,\"end\":1291009,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I'm now going to move on to Beech Avenue.\",\"start\":1291270,\"end\":1292804,\"confidence\":0.88838410000000000987796511253691278398036956787109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I'm going to ask the same question again.\",\"start\":1294130,\"end\":1295832,\"confidence\":0.6940893999999999675054596082190982997417449951171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What was Beech Avenue?\",\"start\":1295929,\"end\":1296918,\"confidence\":0.85871039999999998482138607869273982942104339599609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was it a home?\",\"start\":1296999,\"end\":1297663,\"confidence\":0.8303019000000000371386477127089165151119232177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was it a residential school?\",\"start\":1297728,\"end\":1299187,\"confidence\":0.81495565000000003141877868984011001884937286376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was just\\u2014 it was like two houses knocked into one.\",\"start\":1299836,\"end\":1302555,\"confidence\":0.5343020000000000546691580893821083009243011474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Just a home.\",\"start\":1304362,\"end\":1305184,\"confidence\":0.6155097499999999666187022739904932677745819091796875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"It was just like two normal houses and they knocked it through and they won us.\",\"start\":1305233,\"end\":1308233,\"confidence\":0.57079000000000001957545237019076012074947357177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":1308700,\"end\":1309104,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And can you remember how many floors were in this house?\",\"start\":1309668,\"end\":1311765,\"confidence\":0.8230391999999999708137465859181247651576995849609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"2 floors.\",\"start\":1312494,\"end\":1313820,\"confidence\":0.62445620000000001681428329902701079845428466796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And where was your bedroom?\",\"start\":1314176,\"end\":1315292,\"confidence\":0.76695853000000002719360736591625027358531951904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Top floor.\",\"start\":1316698,\"end\":1317184,\"confidence\":0.65754170000000000673168187859118916094303131103515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":1317733,\"end\":1318170,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you have your own bedroom or shared?\",\"start\":1321210,\"end\":1322743,\"confidence\":0.8927264999999999783852899781777523458003997802734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Own bedroom.\",\"start\":1323468,\"end\":1323967,\"confidence\":0.72360473999999996852494632548769004642963409423828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Own bedroom.\",\"start\":1324435,\"end\":1325128,\"confidence\":0.72360473999999996852494632548769004642963409423828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think there was about 10 people in all or something.\",\"start\":1327497,\"end\":1329785,\"confidence\":0.90759975000000003841904572254861705005168914794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"In the home?\",\"start\":1330732,\"end\":1331233,\"confidence\":0.78678656000000002368466311963857151567935943603515625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":1331928,\"end\":1332122,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":1333238,\"end\":1333706,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about the toilets?\",\"start\":1334369,\"end\":1335145,\"confidence\":0.627272000000000051755932872765697538852691650390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know, was there\\u2014 were they shared?\",\"start\":1335242,\"end\":1337344,\"confidence\":0.878922699999999945674744594725780189037322998046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were the showers shared?\",\"start\":1337441,\"end\":1338395,\"confidence\":0.88734469999999998623962937926989980041980743408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, they're shared toilets, yes.\",\"start\":1339199,\"end\":1340219,\"confidence\":0.73498076000000001073431121767498552799224853515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Shared toilets, okay.\",\"start\":1340833,\"end\":1342290,\"confidence\":0.75620419999999999305373421520926058292388916015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There's a couple of them, there's a couple on the top, one on the bottom.\",\"start\":1342678,\"end\":1348423,\"confidence\":0.8415932699999999488937874048133380711078643798828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Okay, no problem.\",\"start\":1348761,\"end\":1350722,\"confidence\":0.58404654000000000291237256533349864184856414794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":1356333,\"end\":1356755,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what about the food here?\",\"start\":1363943,\"end\":1365051,\"confidence\":0.81096624999999999960920149533194489777088165283203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was actually all right, but you can't really remember much of it.\",\"start\":1366777,\"end\":1370290,\"confidence\":0.6234571300000000260155275100260041654109954833984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, you're still going to school, you're in there, so you're new to the school, you know what I mean?\",\"start\":1370420,\"end\":1375795,\"confidence\":0.76780119999999996149853132010321132838726043701171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about, would you like eat dinner together or eat breakfast together?\",\"start\":1382623,\"end\":1385551,\"confidence\":0.939500699999999966394170769490301609039306640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, you used to do that.\",\"start\":1386198,\"end\":1387249,\"confidence\":0.75172220000000000705853153704083524644374847412109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":1392778,\"end\":1392923,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That was actually, Beech Avenue was actually the best one.\",\"start\":1393149,\"end\":1395519,\"confidence\":0.96458600000000005447731155072688125073909759521484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"It was the best one?\",\"start\":1395987,\"end\":1396761,\"confidence\":0.85776649999999998730260131196700967848300933837890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":1397357,\"end\":1397680,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":1400179,\"end\":1402290,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about hygiene-wise?\",\"start\":1402676,\"end\":1404062,\"confidence\":0.80551150000000004691713684223941527307033538818359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was there any toiletries provided?\",\"start\":1404127,\"end\":1406109,\"confidence\":0.8386232000000000130768285089288838207721710205078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I just cannot remember that, to be honest with you.\",\"start\":1407300,\"end\":1409107,\"confidence\":0.59436970000000000080575546235195361077785491943359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I just cannot remember, too young.\",\"start\":1409655,\"end\":1411656,\"confidence\":0.7542432999999999498896841032546944916248321533203125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"So I just actually liked the home, I thought it was quite good.\",\"start\":1412092,\"end\":1415561,\"confidence\":0.9812665000000000414814849136746488511562347412109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, no, that's absolutely fine.\",\"start\":1415884,\"end\":1416723,\"confidence\":0.70424735999999998892207031531143002212047576904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about clothing?\",\"start\":1416820,\"end\":1417546,\"confidence\":0.84107719999999996929318513139151036739349365234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you go with the clothing that you had from home or were you provided new?\",\"start\":1417724,\"end\":1421178,\"confidence\":0.91952080000000002701909807001356966793537139892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Covenants I came to home, right?\",\"start\":1422220,\"end\":1424140,\"confidence\":0.82537669999999996317541217649704776704311370849609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":1424140,\"end\":1424540,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I can't actually remember getting any clues in there.\",\"start\":1424540,\"end\":1428360,\"confidence\":0.514047600000000048936499297269620001316070556640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't think I was in there that long either.\",\"start\":1428360,\"end\":1429900,\"confidence\":0.5879860999999999560117203145637176930904388427734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Let me have a little look and see.\",\"start\":1431660,\"end\":1433260,\"confidence\":0.76779633999999996607499497258686460554599761962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, Beach Avenue was about 2 months.\",\"start\":1435030,\"end\":1437150,\"confidence\":0.84733044999999995727790746968821622431278228759765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It wasn't that long.\",\"start\":1437560,\"end\":1438680,\"confidence\":0.71644030000000002988969072248437441885471343994140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":1438680,\"end\":1439060,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Because I left there and they put me on Newfield.\",\"start\":1439060,\"end\":1441270,\"confidence\":0.78056300000000000682831569065456278622150421142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, I've got Newfield.\",\"start\":1442360,\"end\":1443880,\"confidence\":0.6090622999999999453990540132508613169193267822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That's the next one, just for this one.\",\"start\":1443880,\"end\":1445940,\"confidence\":0.680619300000000038153302739374339580535888671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about contact with family?\",\"start\":1447000,\"end\":1448200,\"confidence\":0.8431431000000000341998429576051421463489532470703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was there still no contact?\",\"start\":1448200,\"end\":1449310,\"confidence\":0.81739930000000005083649057269212789833545684814453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, no contact, no.\",\"start\":1450101,\"end\":1451010,\"confidence\":0.5029490599999999478342260772478766739368438720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, and what about the staff?\",\"start\":1451400,\"end\":1453755,\"confidence\":0.7708367000000000412995859733200632035732269287109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What were they like?\",\"start\":1453852,\"end\":1454405,\"confidence\":0.84986680000000003332161213620565831661224365234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Actually, it was a guy, a Mr Rankin, and his wife.\",\"start\":1455998,\"end\":1460096,\"confidence\":0.89673089999999999744062506579211913049221038818359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They owned a fruit stall next to Bell Street.\",\"start\":1460321,\"end\":1463615,\"confidence\":0.9009685499999999791498339618556201457977294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They were actually, him and his wife were actually buried inside.\",\"start\":1463679,\"end\":1465981,\"confidence\":0.7302315999999999807101858095848001539707183837890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Okay, okay, cool, got that.\",\"start\":1467542,\"end\":1469181,\"confidence\":0.67914459999999998718323013235931284725666046142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what about the other children?\",\"start\":1470740,\"end\":1471752,\"confidence\":0.61044960000000003663700454126228578388690948486328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were they okay?\",\"start\":1471800,\"end\":1472299,\"confidence\":0.8359995000000000064943606048473156988620758056640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes, I know someone in from Cherwell, so yes, they were actually all right.\",\"start\":1473391,\"end\":1476573,\"confidence\":0.87285226999999998565016312568332068622112274169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know some of the names?\",\"start\":1477759,\"end\":1478723,\"confidence\":0.7950927599999999539903683398733846843242645263671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, yes I do.\",\"start\":1480030,\"end\":1481123,\"confidence\":0.476713419999999998832862502240459434688091278076171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you give me just a couple?\",\"start\":1481429,\"end\":1482780,\"confidence\":0.83568900000000001515587655376293696463108062744140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"It just really helps to solidify the statement is all.\",\"start\":1482957,\"end\":1485288,\"confidence\":0.82029540000000000787849785410799086093902587890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There was Elizabeth Campbell.\",\"start\":1485996,\"end\":1487379,\"confidence\":0.84413360000000003946496462958748452365398406982421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":1490849,\"end\":1491171,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Sharon McAllister.\",\"start\":1491801,\"end\":1492930,\"confidence\":0.81683450000000001889333134386106394231319427490234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":1494641,\"end\":1494915,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That was two.\",\"start\":1495206,\"end\":1496303,\"confidence\":0.70508665000000003697522288348409347236156463623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then my brother Kevin, he was in there too.\",\"start\":1496497,\"end\":1498288,\"confidence\":0.8921219000000000232120100918109528720378875732421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Your brother Kevin was in there too.\",\"start\":1498353,\"end\":1500321,\"confidence\":0.89857565999999999828418140168651007115840911865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is he an older brother?\",\"start\":1500978,\"end\":1502094,\"confidence\":0.90338960000000001482334255342721007764339447021484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Younger, okay.\",\"start\":1503672,\"end\":1504801,\"confidence\":0.61619776000000003879364385284134186804294586181640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He's youngest.\",\"start\":1505204,\"end\":1505769,\"confidence\":0.77470300000000003048938879146589897572994232177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Youngest, okay, got that.\",\"start\":1506576,\"end\":1508995,\"confidence\":0.70248929999999998319282212833059020340442657470703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Did anything happen here that you would now consider abuse, neglect, or harmful as an adult?\",\"start\":1511360,\"end\":1515273,\"confidence\":0.77506079999999999419202367789694108068943023681640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":1516227,\"end\":1516324,\"confidence\":0.49361873000000000555331780560663901269435882568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, okay.\",\"start\":1516874,\"end\":1517391,\"confidence\":0.595505830000000013768612916464917361736297607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And I know the question is, what was different about this placement compared with the others?\",\"start\":1520372,\"end\":1524026,\"confidence\":0.82266706000000000553740164832561276853084564208984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I know you said it was the best one.\",\"start\":1524091,\"end\":1525514,\"confidence\":0.490764680000000008686100727572920732200145721435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What made it the best one?\",\"start\":1526662,\"end\":1527665,\"confidence\":0.5820027599999999523561200476251542568206787109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"The staff are actually very nice.\",\"start\":1528070,\"end\":1530880,\"confidence\":0.98481560000000001320330511589418165385723114013671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The husband\\u2014 there was a husband and wife that owned the fruiters as well, but they ran that.\",\"start\":1531710,\"end\":1535630,\"confidence\":0.87488469999999995962980392505414783954620361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So I don't know if you\\u2014 I can't remember, but I knew Mr Rankin.\",\"start\":1536090,\"end\":1540010,\"confidence\":0.81047826999999994512791090528480708599090576171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He used to take us to the fruiters.\",\"start\":1540010,\"end\":1541050,\"confidence\":0.85172020000000003836504447463084943592548370361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And Mr\\u2014 who, sorry?\",\"start\":1541790,\"end\":1543410,\"confidence\":0.5725078999999999584957777187810279428958892822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"His name is Mr Rankin.\",\"start\":1543450,\"end\":1544820,\"confidence\":0.85645749999999998269828438424156047403812408447265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I can't remember his first name.\",\"start\":1544850,\"end\":1545810,\"confidence\":0.510623040000000028015847419737838208675384521484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The fruiters in that, in Welshgate, were just along the way where I stayed in Paisley.\",\"start\":1545810,\"end\":1551310,\"confidence\":0.90300875999999996590617001857026480138301849365234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So there's something called Paisley.\",\"start\":1551690,\"end\":1552610,\"confidence\":0.8724561299999999963716845741146244108676910400390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"On the fruiters, and he used to take the fruiters and that, and you just used to help yourself.\",\"start\":1552670,\"end\":1555490,\"confidence\":0.84590189999999998438084958252147771418094635009765625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I remember to see the shed and I just thought\\u2014 Okay, I'm glad that there was at least, you know, one place that was safe for you.\",\"start\":1555998,\"end\":1564491,\"confidence\":0.84400679999999994596038277450134046375751495361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That was the only one, aye.\",\"start\":1564555,\"end\":1566497,\"confidence\":0.74711852999999994739965814005699940025806427001953125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Oh, bless you.\",\"start\":1566802,\"end\":1567396,\"confidence\":0.84304075999999994461830965519766323268413543701171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm going to move on now to Newfield.\",\"start\":1568199,\"end\":1571297,\"confidence\":0.88564556999999999309380882550613023340702056884765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I can see that you were there for about 6 months as well.\",\"start\":1571715,\"end\":1574155,\"confidence\":0.88086253000000003243741275582578964531421661376953125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":1574909,\"end\":1575166,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What was Newfield in a sense of, was it a house?\",\"start\":1575632,\"end\":1579276,\"confidence\":0.8909108999999999500829517273814417421817779541015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was not, it was units.\",\"start\":1580769,\"end\":1582037,\"confidence\":0.6325878499999999515779336434206925332546234130859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was like 4 or 5 different units because it was a residential home for boys and girls.\",\"start\":1582230,\"end\":1586308,\"confidence\":0.91526249999999997886135361113701947033405303955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was a residential, okay, boys and girls, plus the school was inside.\",\"start\":1588518,\"end\":1593184,\"confidence\":0.81435709999999994490593735463335178792476654052734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, and how many people were there to a unit?\",\"start\":1597877,\"end\":1602747,\"confidence\":0.83478266000000000968128688327851705253124237060546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you remember it all?\",\"start\":1602796,\"end\":1603553,\"confidence\":0.81777990000000000403446165364584885537624359130859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's okay.\",\"start\":1605400,\"end\":1605758,\"confidence\":0.73359823000000001780307457011076621711254119873046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'd say 6 plus, wasn't it?\",\"start\":1606571,\"end\":1608459,\"confidence\":0.8543162300000000097810470833792351186275482177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":1608524,\"end\":1608833,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So we'll go with like just 6 or more to a unit, and you said there was about 4 or 5 units?\",\"start\":1609266,\"end\":1617634,\"confidence\":0.8696272400000000235564812101074494421482086181640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, there was.\",\"start\":1618563,\"end\":1619237,\"confidence\":0.6856457000000000245876208282425068318843841552734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They were named after islands: Campsie, South, Iona.\",\"start\":1620006,\"end\":1625953,\"confidence\":0.88074784999999999879349843467934988439083099365234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They were named after islands.\",\"start\":1626418,\"end\":1627412,\"confidence\":0.80466205000000001756887968440423719584941864013671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And I've got you down as being in the Campsie unit, is that right?\",\"start\":1628903,\"end\":1631612,\"confidence\":0.8058362999999999498612623938242904841899871826171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, I was in Campsie and South.\",\"start\":1632189,\"end\":1633407,\"confidence\":0.8015255999999999492189317606971599161624908447265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Campsie and South?\",\"start\":1634369,\"end\":1635299,\"confidence\":0.848520900000000022345147954183630645275115966796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":1635957,\"end\":1636037,\"confidence\":0.49361873000000000555331780560663901269435882568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":1636213,\"end\":1638685,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, and what about the units?\",\"start\":1639889,\"end\":1642649,\"confidence\":0.79947559999999995294928112343768589198589324951171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What did they look like?\",\"start\":1642778,\"end\":1643933,\"confidence\":0.85131495999999995394347251931321807205677032470703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know, was there a kitchen, dining room?\",\"start\":1643997,\"end\":1647015,\"confidence\":0.8849525000000000307665004584123380482196807861328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was a kitchen, dining room, yes.\",\"start\":1647833,\"end\":1649101,\"confidence\":0.75414323999999999248444737531826831400394439697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Couches.\",\"start\":1649197,\"end\":1649631,\"confidence\":0.6637350300000000036249048207537271082401275634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Just looked like\\u2014 the units kind of looked like a house, you know what I mean?\",\"start\":1650096,\"end\":1654446,\"confidence\":0.7557576299999999580592202619300223886966705322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":1655376,\"end\":1655714,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about your bedroom?\",\"start\":1657142,\"end\":1659421,\"confidence\":0.85422889999999995769286442737211473286151885986328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you have your own bedroom or did you share?\",\"start\":1659469,\"end\":1661186,\"confidence\":0.88658029999999998782556076548644341528415679931640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I had my own bedroom, yes.\",\"start\":1661748,\"end\":1662678,\"confidence\":0.7396019700000000529627186551806516945362091064453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Own bedroom.\",\"start\":1662935,\"end\":1663544,\"confidence\":0.72360473999999996852494632548769004642963409423828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what about bathrooms?\",\"start\":1663736,\"end\":1664747,\"confidence\":0.62547856999999995597505630939849652349948883056640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes, there was shared bathrooms, yes, for the residents.\",\"start\":1665885,\"end\":1668804,\"confidence\":0.50984010000000001827658024922129698097705841064453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what about showers?\",\"start\":1669189,\"end\":1670119,\"confidence\":0.778929769999999965790493661188520491123199462890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was there shared showers?\",\"start\":1670215,\"end\":1671081,\"confidence\":0.90700440000000004392433083921787329018115997314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Eh, can't remember, but I know there was baths.\",\"start\":1672139,\"end\":1674384,\"confidence\":0.75011145999999995215290482519776560366153717041015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I remember that back then.\",\"start\":1674625,\"end\":1675619,\"confidence\":0.76869569999999998177742099869647063314914703369140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were they shared baths, so kind of everyone would take it in turns to use the baths?\",\"start\":1675988,\"end\":1679291,\"confidence\":0.89974849999999995109334349763230420649051666259765625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":1679997,\"end\":1680157,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":1680734,\"end\":1680991,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about routines?\",\"start\":1682017,\"end\":1682755,\"confidence\":0.80839497000000004600650527208927087485790252685546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was there any specific kind of bathing routine, you know, was it you have to bath in the morning and night, or?\",\"start\":1682819,\"end\":1688335,\"confidence\":0.907575299999999973721287460648454725742340087890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, not really.\",\"start\":1689237,\"end\":1690059,\"confidence\":0.59273153999999994567815519985742866992950439453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, no.\",\"start\":1690123,\"end\":1690462,\"confidence\":0.53180579999999999518678350796108134090900421142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay, I think it was kind of your choice, if you know what I mean.\",\"start\":1690703,\"end\":1695504,\"confidence\":0.8066126000000000129119825942325405776500701904296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, okay.\",\"start\":1695859,\"end\":1696584,\"confidence\":0.55090344000000002200323478973587043583393096923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You didn't have a choice?\",\"start\":1696890,\"end\":1697599,\"confidence\":0.55940920000000005085638576929341070353984832763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, you had a choice?\",\"start\":1698416,\"end\":1699308,\"confidence\":0.6313317400000000301218960885307751595973968505859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was up to you, but nobody ever said to you, go for a shower in the bathroom every day, which I think you should have.\",\"start\":1700200,\"end\":1706025,\"confidence\":0.72147744999999996462491935744765214622020721435546875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, okay.\",\"start\":1706382,\"end\":1709626,\"confidence\":0.55090344000000002200323478973587043583393096923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, what about the food?\",\"start\":1709853,\"end\":1711312,\"confidence\":0.7808804499999999482184875887469388544559478759765625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I think it's actually all right, as I can remember, but I cannae remember that much, darling.\",\"start\":1714107,\"end\":1718467,\"confidence\":0.67588013000000002339362481507123447954654693603515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, again, it's just one of them.\",\"start\":1718888,\"end\":1720330,\"confidence\":0.53638960000000002192876991102821193635463714599609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Right.\",\"start\":1721074,\"end\":1724372,\"confidence\":0.56647499999999995079491554861306212842464447021484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what about toiletries?\",\"start\":1727298,\"end\":1729787,\"confidence\":0.63984834999999995464037283454672433435916900634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you remember being provided shower gel, toothpaste, toothbrush?\",\"start\":1729933,\"end\":1733046,\"confidence\":0.87232220000000004755946747536654584109783172607421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, I cannae, no.\",\"start\":1733938,\"end\":1734684,\"confidence\":0.72629284999999998984065996410208754241466522216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is that that you can't remember, you weren't given them?\",\"start\":1735349,\"end\":1737733,\"confidence\":0.51369553999999995053116208509891293942928314208984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I cannae remember.\",\"start\":1738658,\"end\":1739493,\"confidence\":0.57684827000000005181590267966384999454021453857421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, no, that's okay.\",\"start\":1739558,\"end\":1740332,\"confidence\":0.51965859999999997054231926085776649415493011474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I just wanted to clarify that I didn't get that any mistaken.\",\"start\":1740381,\"end\":1742784,\"confidence\":0.75092119999999995538786379256634972989559173583984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I can't remember.\",\"start\":1743590,\"end\":1745410,\"confidence\":0.5773321399999999936625272312085144221782684326171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Then I got to be about older.\",\"start\":1745410,\"end\":1746300,\"confidence\":0.81786864999999997483115521390573121607303619384765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I know of it, but no, I can't remember that, no.\",\"start\":1746730,\"end\":1749710,\"confidence\":0.5990621000000000417884393755230121314525604248046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Okay, no problem at all.\",\"start\":1749710,\"end\":1751250,\"confidence\":0.77047074000000004279087306713336147367954254150390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what about contact with family?\",\"start\":1751250,\"end\":1752550,\"confidence\":0.80625194000000000027483793019200675189495086669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was there still no contact?\",\"start\":1752550,\"end\":1753660,\"confidence\":0.81739930000000005083649057269212789833545684814453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Eh, I don't think anybody ever came to see me in the tube, no.\",\"start\":1754690,\"end\":1758690,\"confidence\":0.6019003400000000336689254254451952874660491943359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":1758690,\"end\":1759890,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about the staff?\",\"start\":1759890,\"end\":1760710,\"confidence\":0.7918730000000000490700813315925188362598419189453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What were the staff like in this place?\",\"start\":1760710,\"end\":1762230,\"confidence\":0.75525549999999996853006223318516276776790618896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Half and half.\",\"start\":1763270,\"end\":1763770,\"confidence\":0.6354288500000000450285142505890689790248870849609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Half of them were alright, half of them were arseholes.\",\"start\":1763880,\"end\":1765790,\"confidence\":0.7895911300000000299093017019913531839847564697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":1765990,\"end\":1767590,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't know what I need to put.\",\"start\":1767590,\"end\":1769470,\"confidence\":0.6728465999999999613834233969100750982761383056640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, no, say what you need to say, honestly.\",\"start\":1769830,\"end\":1771650,\"confidence\":0.7108658599999999605500988764106296002864837646484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There's no\\u2014 You're all right?\",\"start\":1771830,\"end\":1774080,\"confidence\":0.77038940000000000196678229258395731449127197265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Some of them are all right, some of them were just\\u2014 shouldn't have been there, if you know what I mean.\",\"start\":1774080,\"end\":1778930,\"confidence\":0.65621483000000002672180698937154375016689300537109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about the other children there?\",\"start\":1779280,\"end\":1780719,\"confidence\":0.7337577299999999969060127114062197506427764892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Eh, it's kind of\\u2014 some of them are all right, some of them aren't.\",\"start\":1782240,\"end\":1784340,\"confidence\":0.650120260000000005362608135328628122806549072265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Kinda, they've probably seen this, they've probably seen the same as me.\",\"start\":1784860,\"end\":1788640,\"confidence\":0.70684420000000003359019729032297618687152862548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He was all right, he wasn't.\",\"start\":1788640,\"end\":1789470,\"confidence\":0.6023676399999999819812046553124673664569854736328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, well, you're never going to get along with everyone.\",\"start\":1789760,\"end\":1791830,\"confidence\":0.810024260000000051462620831443928182125091552734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That's it, kinda.\",\"start\":1792840,\"end\":1793580,\"confidence\":0.7245454000000000061021410147077403962612152099609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You don't know them, so yeah, you go, ah, fuck you.\",\"start\":1793580,\"end\":1797600,\"confidence\":0.903657200000000049300297177978791296482086181640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":1797600,\"end\":1798000,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about any rules?\",\"start\":1800486,\"end\":1801248,\"confidence\":0.790820599999999984675014275126159191131591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was there any rules that you can remember from here?\",\"start\":1801312,\"end\":1803434,\"confidence\":0.87199689999999996370405597190256230533123016357421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":1805444,\"end\":1806041,\"confidence\":0.49361873000000000555331780560663901269435882568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about any punishments?\",\"start\":1806767,\"end\":1807589,\"confidence\":0.739098699999999997345412339200265705585479736328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I used to get locked in your room and battered and all that in there.\",\"start\":1808783,\"end\":1811412,\"confidence\":0.6581347600000000408471123591880314052104949951171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I didn't like that place at all.\",\"start\":1811621,\"end\":1813412,\"confidence\":0.97276412999999994912769807342556305229663848876953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So they would take you to your room?\",\"start\":1813944,\"end\":1815218,\"confidence\":0.83307432999999997402795770540251396596431732177734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Some of the staff used to hit you and things like that and throw you in your room and things like that.\",\"start\":1816842,\"end\":1820676,\"confidence\":0.73140119999999997357775782802491448819637298583984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":1823137,\"end\":1823317,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I know you've just said that, but I'll ask the same question again.\",\"start\":1825569,\"end\":1828060,\"confidence\":0.68349504000000005365933475331985391676425933837890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Did anything happen there that as an adult you now consider to be abuse, neglect, or harmful?\",\"start\":1828174,\"end\":1832752,\"confidence\":0.7850904499999999952564166960655711591243743896484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":1833561,\"end\":1833836,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And how would you label that?\",\"start\":1834226,\"end\":1836026,\"confidence\":0.789768000000000025551116777933202683925628662109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Physical abuse, getting hot and bothered and clearing your room and locked in your room.\",\"start\":1837243,\"end\":1840341,\"confidence\":0.8995075999999999627476654495694674551486968994140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I haven't done that.\",\"start\":1840470,\"end\":1841379,\"confidence\":0.60463845999999998870322315269731916487216949462890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I just didn't like the place at all.\",\"start\":1843199,\"end\":1844670,\"confidence\":0.97251790000000004621227844836539588868618011474609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I just couldn't stand it.\",\"start\":1844750,\"end\":1846189,\"confidence\":0.95413183999999995332785829305066727101802825927734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":1849060,\"end\":1849220,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And you've made a complaint, tell staff, as I said to you, you just get knocked.\",\"start\":1851478,\"end\":1855212,\"confidence\":0.49427164000000001209400579682551324367523193359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They just ignore you.\",\"start\":1855456,\"end\":1857307,\"confidence\":0.81751300000000004519762342169997282326221466064453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And who was responsible for the abuse, the physical abuse?\",\"start\":1861040,\"end\":1864444,\"confidence\":0.77620345000000001700612983768223784863948822021484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, the staff.\",\"start\":1865493,\"end\":1866171,\"confidence\":0.63191753999999999980019538270425982773303985595703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The staff.\",\"start\":1866461,\"end\":1866929,\"confidence\":0.69549790000000000222968310481519438326358795166015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And was there any, you know, was it just a particular set of staff or was it kind of all of them?\",\"start\":1867026,\"end\":1870497,\"confidence\":0.836760640000000055493956097052432596683502197265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, just this kind of, as I said to you, some of them are alright, some of them on me.\",\"start\":1871292,\"end\":1875625,\"confidence\":0.53657440000000000690505430611665360629558563232421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yeah, you know, it's not in order.\",\"start\":1876756,\"end\":1877819,\"confidence\":0.71146830000000005345128784028929658234119415283203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You probably notice that in all your claims you're dealing with someone.\",\"start\":1877900,\"end\":1879930,\"confidence\":0.67756486000000004654708618545555509626865386962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"A lot of people, some of the staff they like, and some of them they're just no.\",\"start\":1880171,\"end\":1883941,\"confidence\":0.52640330000000001842153096731635741889476776123046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":1885302,\"end\":1885480,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So can you give me one clear example of a time when you were physically abused?\",\"start\":1886416,\"end\":1892774,\"confidence\":0.62280889999999999862012600715388543903827667236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What happened beforehand, what happened during, and what happened after?\",\"start\":1893113,\"end\":1896340,\"confidence\":0.87064419999999997923367800467531196773052215576171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But it's just, just, I can't even remember what happened before that.\",\"start\":1897950,\"end\":1902128,\"confidence\":0.54368559999999999110542603375506587326526641845703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I remember getting hot grabbed and threw my room and things up.\",\"start\":1902210,\"end\":1905514,\"confidence\":0.86280875999999995240585803912836126983165740966796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So can you remember where it happened?\",\"start\":1906571,\"end\":1907970,\"confidence\":0.86287199999999997235278215157450176775455474853515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know, was it in a communal area?\",\"start\":1908018,\"end\":1909644,\"confidence\":0.8714577599999999701907427152036689221858978271484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was in a\\u2014 no, it wasn't in a communal area, it was in a private bit.\",\"start\":1910590,\"end\":1913458,\"confidence\":0.81568854999999995669668351183645427227020263671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"In a private what, sorry?\",\"start\":1914349,\"end\":1915289,\"confidence\":0.5803930999999999951199924907996319234371185302734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Just in a private bit.\",\"start\":1916035,\"end\":1917023,\"confidence\":0.78702645999999998327467665149015374481678009033203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"In a private bit of the unit.\",\"start\":1917671,\"end\":1919178,\"confidence\":0.758818030000000032231355362455360591411590576171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And so what did the member of staff do?\",\"start\":1921766,\"end\":1924274,\"confidence\":0.80683329999999997550474972740630619227886199951171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They actually just grabbed me and And actually punched me and actually threw me on the bed, then locked the door.\",\"start\":1927324,\"end\":1934308,\"confidence\":0.83052539999999996922497302875854074954986572265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Did he physically hurt you apart from grabbing you?\",\"start\":1936950,\"end\":1939087,\"confidence\":0.52810670000000003998508191216387785971164703369140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yes, he actually whacked me.\",\"start\":1940001,\"end\":1941061,\"confidence\":0.726335469999999983059524311101995408535003662109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"He actually punched me.\",\"start\":1943042,\"end\":1946874,\"confidence\":0.72567459999999994746389120336971245706081390380859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And where did that hit?\",\"start\":1947266,\"end\":1948130,\"confidence\":0.77232730000000004988436330677359364926815032958984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"At my face.\",\"start\":1949733,\"end\":1950325,\"confidence\":0.67035294000000000824712742542033083736896514892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, and was there a mark after, I'm assuming?\",\"start\":1951910,\"end\":1954403,\"confidence\":0.9026747299999999807340600455063395202159881591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, I suppose.\",\"start\":1955070,\"end\":1955815,\"confidence\":0.716240800000000010783196557895280420780181884765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And then he locked you in your room?\",\"start\":1957008,\"end\":1958134,\"confidence\":0.61758166999999997148762531651300378143787384033203125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":1960300,\"end\":1960655,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And how long were you left for?\",\"start\":1961220,\"end\":1962448,\"confidence\":0.85448175999999997909384319427772425115108489990234375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, a good few hours.\",\"start\":1963481,\"end\":1964337,\"confidence\":0.7231300499999999686906448914669454097747802734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And can you remember what happened when you were let out of your room?\",\"start\":1967747,\"end\":1969867,\"confidence\":0.84147220000000000350581785824033431708812713623046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I was just like, my roommate, quite a nice staff actually, what happened to your face?\",\"start\":1971132,\"end\":1975255,\"confidence\":0.71664625000000004018119170723366551101207733154296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I said he whacked me, and then all of a sudden, and get caught up a bit, I fail.\",\"start\":1976079,\"end\":1981512,\"confidence\":0.711384699999999980946085997857153415679931640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That's what they used to say.\",\"start\":1981931,\"end\":1982847,\"confidence\":0.74772749999999998937738610038650222122669219970703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Obviously, a young lady and they're adults, they've got to believe they're adults.\",\"start\":1984842,\"end\":1988380,\"confidence\":0.59068525000000005054090479461592622101306915283203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, that's what happens.\",\"start\":1989827,\"end\":1994275,\"confidence\":0.63284160000000000412256895288010127842426300048828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, now how often did this happen?\",\"start\":1996730,\"end\":1999260,\"confidence\":0.72298549999999994764010580183821730315685272216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"A couple of times.\",\"start\":2000613,\"end\":2001403,\"confidence\":0.6749475000000000335376171278767287731170654296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But it wasn't a regular occurrence?\",\"start\":2003369,\"end\":2004916,\"confidence\":0.70891040000000005161240324014215730130672454833984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, it's just Couple of times with certain staff, yes.\",\"start\":2006402,\"end\":2009002,\"confidence\":0.836978259999999973928197505301795899868011474609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And did it ever change or become worse?\",\"start\":2009576,\"end\":2011546,\"confidence\":0.781643199999999982452436597668565809726715087890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, not really, no.\",\"start\":2013722,\"end\":2015189,\"confidence\":0.59067919999999995983586131842457689344882965087890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Just kind of the same people all the time.\",\"start\":2015334,\"end\":2016881,\"confidence\":0.80756724000000001950638761627487838268280029296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They just used to hit me and grab me and throw me in the room.\",\"start\":2017026,\"end\":2020572,\"confidence\":0.80633790000000005182556606087018735706806182861328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Never liked the place, never liked Newfield at all.\",\"start\":2020975,\"end\":2022748,\"confidence\":0.96321920000000005313012252372573129832744598388671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":2024610,\"end\":2025434,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":2027939,\"end\":2028133,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what was the immediate effect from this?\",\"start\":2029393,\"end\":2030848,\"confidence\":0.82731209999999999471498313141637481749057769775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know, was there still, was there any bedwetting, sleep problems?\",\"start\":2030945,\"end\":2033579,\"confidence\":0.5965823500000000390031118513434194028377532958984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You're bedwetting, you don't want to go to sleep and then this happens to you.\",\"start\":2034350,\"end\":2038815,\"confidence\":0.8897842000000000250992115979897789657115936279296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You lie awake all night thinking you've got to clean the hickey and all that as well.\",\"start\":2039621,\"end\":2042136,\"confidence\":0.55075700000000005207567710385774262249469757080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":2048263,\"end\":2048425,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's kind of one of the places I like to forget.\",\"start\":2048668,\"end\":2050692,\"confidence\":0.57562846000000000845631120682810433208942413330078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I just don't like that at all.\",\"start\":2050789,\"end\":2052069,\"confidence\":0.96185609999999999164543851293274201452732086181640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, absolutely understandable.\",\"start\":2052717,\"end\":2054271,\"confidence\":0.61704325999999998231260178727097809314727783203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Just going to ask really quick, just like I asked with the old one, in Newfield, what were the staff like when you did wet the bed?\",\"start\":2055150,\"end\":2062112,\"confidence\":0.84118709999999996540509528131224215030670166015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, some, as I said, some of them used to change it, some of them didn't bother at all.\",\"start\":2063283,\"end\":2067449,\"confidence\":0.66050260000000005078391041024588048458099365234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And the ones that didn't bother, was that left to you to deal with?\",\"start\":2067850,\"end\":2070301,\"confidence\":0.527191100000000023584334485349245369434356689453125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":2071199,\"end\":2071455,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, and was that so, for example, you would have to change your own bedsheets or go for a quick bath, clean off?\",\"start\":2071856,\"end\":2080172,\"confidence\":0.85992025999999999186229615588672459125518798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Have to go and do it yourself, yes.\",\"start\":2081070,\"end\":2082608,\"confidence\":0.79873709999999997766195747317397035658359527587890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, and some would help and some just wouldn't?\",\"start\":2083554,\"end\":2086358,\"confidence\":0.57435524000000004463117875275202095508575439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Some of them were alright, some of them Okay, um, did the same thing happen to anyone else, or did you ever witness anything?\",\"start\":2086983,\"end\":2101707,\"confidence\":0.7168482000000000464723370896535925567150115966796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, a few people in here now.\",\"start\":2102052,\"end\":2104200,\"confidence\":0.84506329999999996172022065366036258637905120849609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You've witnessed it?\",\"start\":2106230,\"end\":2106778,\"confidence\":0.7629278299999999735092615082976408302783966064453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You've not seen it happening?\",\"start\":2106844,\"end\":2108056,\"confidence\":0.6151467999999999936022732072160579264163970947265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And would other people have seen it happening to you?\",\"start\":2111097,\"end\":2112975,\"confidence\":0.79981846000000000884710971149615943431854248046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":2113799,\"end\":2113914,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":2118646,\"end\":2118999,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you tell anyone what was happening?\",\"start\":2120333,\"end\":2122133,\"confidence\":0.815003200000000038727421269868500530719757080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, I told other members of staff, but as I said to you, when you're that young, they don't believe you.\",\"start\":2122905,\"end\":2126874,\"confidence\":0.527322199999999963182517603854648768901824951171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Actually, they don't think I'm as bad as much as you do, you know.\",\"start\":2129257,\"end\":2132183,\"confidence\":0.50487333999999994826879401443875394761562347412109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what was different about this care placement compared to the others?\",\"start\":2138333,\"end\":2141238,\"confidence\":0.8216061999999999532207084484980441629886627197265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Just, just, I don't know what it was.\",\"start\":2142620,\"end\":2145140,\"confidence\":0.641640699999999952751750242896378040313720703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I just, I couldn't take that.\",\"start\":2145180,\"end\":2146060,\"confidence\":0.92254080000000004968541134076076559722423553466796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I just didn't like it.\",\"start\":2146060,\"end\":2147020,\"confidence\":0.943248599999999992604671206208877265453338623046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I couldn't take the voice at all.\",\"start\":2148160,\"end\":2149480,\"confidence\":0.93653120000000000811013478596578352153301239013671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I just couldn't make it.\",\"start\":2149480,\"end\":2150540,\"confidence\":0.85702675999999999856271415410446934401988983154296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Some homes you mustn't go around, some homes you don't.\",\"start\":2151770,\"end\":2154790,\"confidence\":0.5919993500000000352656570612452924251556396484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, absolutely.\",\"start\":2155160,\"end\":2157900,\"confidence\":0.5014298999999999839616293684230186045169830322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, I'm now going to move on to Balrossie.\",\"start\":2158090,\"end\":2160510,\"confidence\":0.84422180000000002220161832156009040772914886474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So just for your knowledge, there is only 2 placements left, so we're going to do Balrossie now and then we'll do Kibble, and then that is everything for the in-depth of each placement, okay?\",\"start\":2160520,\"end\":2169300,\"confidence\":0.80072175999999994910893974520149640738964080810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, would you like to take a break at all, or you're happy to continue?\",\"start\":2170032,\"end\":2172779,\"confidence\":0.81762904000000002913139951488119550049304962158203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, Marie, I've got a can.\",\"start\":2173551,\"end\":2174530,\"confidence\":0.7171848400000000456344650956452824175357818603515625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Perfect.\",\"start\":2175494,\"end\":2176057,\"confidence\":0.76724212999999996664968193726963363587856292724609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What type of setting was Balrossie?\",\"start\":2177744,\"end\":2179286,\"confidence\":0.8629828699999999574998810203396715223789215087890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was it a residential school or a house?\",\"start\":2179350,\"end\":2181914,\"confidence\":0.8469252000000000446533476861077360808849334716796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"A residential de-listed school.\",\"start\":2182398,\"end\":2184076,\"confidence\":0.7249486000000000540666178494575433433055877685546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was\\u2014 there was what, 1, 2, 3\\u2014 I think it was like 1, 2, 3, 5 houses.\",\"start\":2184172,\"end\":2190585,\"confidence\":0.8881984000000000545327338841161690652370452880859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's actually turned into flats now.\",\"start\":2192833,\"end\":2195113,\"confidence\":0.51609979999999999744630940767819993197917938232421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's in Kilmacomb, and Some of the flats are worth a fortune.\",\"start\":2195242,\"end\":2199641,\"confidence\":0.52328110000000005452847062770160846412181854248046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, and how long were you in there for?\",\"start\":2200219,\"end\":2202740,\"confidence\":0.84570014000000004461554681256529875099658966064453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I believe that looks like a year and a half, 2 years maybe.\",\"start\":2202805,\"end\":2205888,\"confidence\":0.7888052500000000133439925775746814906597137451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Looks like you were there for about 1, 2\\u2014 I'm trying to work out\\u2014 2 years minus 1 month, right?\",\"start\":2206338,\"end\":2214320,\"confidence\":0.8291377399999999564528252449235878884792327880859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"About 23 months, that's it.\",\"start\":2214834,\"end\":2216696,\"confidence\":0.83012929999999995889226056533516384661197662353515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, yeah, I remember that because I ain't got no memorable losses because I remember talking to a couple of police officers and they said it was getting renovated on the flats.\",\"start\":2217724,\"end\":2228358,\"confidence\":0.5785271499999999900154534770990721881389617919921875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Wow, okay.\",\"start\":2229486,\"end\":2230437,\"confidence\":0.88332209999999999894271240918897092342376708984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And it was a lassie building, so they didn't understand that.\",\"start\":2231098,\"end\":2232919,\"confidence\":0.5719414400000000231472085943096317350864410400390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so again, kind of like what with the rest, what was your daily life?\",\"start\":2234530,\"end\":2242175,\"confidence\":0.83703179999999999250093196678790263831615447998046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So what was the actual accommodation like?\",\"start\":2242240,\"end\":2243958,\"confidence\":0.816007139999999964175003697164356708526611328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you have your own bedroom?\",\"start\":2244022,\"end\":2245287,\"confidence\":0.8634634599999999604591494062333367764949798583984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, it was dormitories.\",\"start\":2245886,\"end\":2246988,\"confidence\":0.6460873499999999491905100512667559087276458740234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, and how many did you share with?\",\"start\":2249561,\"end\":2251993,\"confidence\":0.8933211599999999474874812221969477832317352294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"4.\",\"start\":2254589,\"end\":2254654,\"confidence\":0.52513105000000004363158723208471201360225677490234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And were they 4 other males?\",\"start\":2254767,\"end\":2256075,\"confidence\":0.8914212999999999720301957495394162833690643310546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":2256140,\"end\":2256398,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, it was just boys.\",\"start\":2257012,\"end\":2260952,\"confidence\":0.725934740000000022774884200771339237689971923828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":2261630,\"end\":2261872,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Okay, no problem.\",\"start\":2262115,\"end\":2263859,\"confidence\":0.58404654000000000291237256533349864184856414794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I just have to cheque just because sometimes it can be mixed.\",\"start\":2263907,\"end\":2266412,\"confidence\":0.7226755000000000261906052401172928512096405029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about bathroom-wise?\",\"start\":2267697,\"end\":2268982,\"confidence\":0.8212175999999999920220261628855951130390167236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was just a 1-bed shared bathroom.\",\"start\":2271528,\"end\":2273674,\"confidence\":0.83832680000000003861515551761840470135211944580078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":2273755,\"end\":2273949,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was that just shared between the 4 of you in the dormitory, or was it shared between everyone?\",\"start\":2274417,\"end\":2278355,\"confidence\":0.8985086700000000092813934315927326679229736328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was 30 people in there.\",\"start\":2279143,\"end\":2280572,\"confidence\":0.80358154000000003858161790049052797257900238037109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was 30 of you?\",\"start\":2280828,\"end\":2281775,\"confidence\":0.85785085000000005361897592592868022620677947998046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"In the one floor, yes.\",\"start\":2282497,\"end\":2284872,\"confidence\":0.72434480000000001087556711354409344494342803955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was shared between us all.\",\"start\":2285001,\"end\":2286605,\"confidence\":0.700692529999999980105940267094410955905914306640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":2287231,\"end\":2287665,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Which I didn't agree with that either.\",\"start\":2288210,\"end\":2289655,\"confidence\":0.750761030000000051387587518547661602497100830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":2290120,\"end\":2290521,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were there showers, baths?\",\"start\":2291179,\"end\":2292463,\"confidence\":0.8694147500000000139408484756131656467914581298828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was just showers and urinals and sinks.\",\"start\":2293169,\"end\":2297759,\"confidence\":0.6911131999999999830919250598526559770107269287109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There wasn't any baths, no.\",\"start\":2297903,\"end\":2299123,\"confidence\":0.5991962600000000360722651748801581561565399169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":2299267,\"end\":2299524,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about any routines?\",\"start\":2300391,\"end\":2302188,\"confidence\":0.85184055999999996888760733781964518129825592041015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was there any specific routines that they kept you in?\",\"start\":2302252,\"end\":2305205,\"confidence\":0.8682225999999999555001295448164455592632293701171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, not really.\",\"start\":2306950,\"end\":2308030,\"confidence\":0.59273153999999994567815519985742866992950439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"She used to tell you in the morning, \\\"I'm going to shower.\",\"start\":2308030,\"end\":2309830,\"confidence\":0.8579497000000000372921249436330981552600860595703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"If you want a shower, go out.\\\" Okay.\",\"start\":2309950,\"end\":2312110,\"confidence\":0.82157899999999994822275084516149945557117462158203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about your school?\",\"start\":2312590,\"end\":2313330,\"confidence\":0.84222209999999997354080960576538927853107452392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you still do schoolwork?\",\"start\":2313330,\"end\":2314490,\"confidence\":0.8032833999999999807783979122177697718143463134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"School was in Neeples.\",\"start\":2315130,\"end\":2316980,\"confidence\":0.81014160000000001726760956444195471704006195068359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, it was in there.\",\"start\":2317410,\"end\":2318790,\"confidence\":0.711504759999999958353100737440399825572967529296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was a boys' school, yes.\",\"start\":2318790,\"end\":2320350,\"confidence\":0.8875526000000000248491005550022237002849578857421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You had to go to school.\",\"start\":2320350,\"end\":2321370,\"confidence\":0.60888149999999996442312522049178369343280792236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":2323230,\"end\":2324410,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about the food?\",\"start\":2324410,\"end\":2325330,\"confidence\":0.84686870000000002978168822664883919060230255126953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you remember anything about the food?\",\"start\":2325330,\"end\":2326800,\"confidence\":0.87678719999999998879758322800626046955585479736328125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Food was actually quite good, actually.\",\"start\":2327430,\"end\":2329080,\"confidence\":0.97629434000000003823771521638263948261737823486328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"She used to take me, she used to get your dinner.\",\"start\":2329750,\"end\":2332850,\"confidence\":0.8608053300000000351843709722743369638919830322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You used to get your breakfast in your dormitory.\",\"start\":2333632,\"end\":2337466,\"confidence\":0.7291053499999999853997678656014613807201385498046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":2338304,\"end\":2338546,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And lunchtime there was a big canteen for everybody in the full home.\",\"start\":2338707,\"end\":2342186,\"confidence\":0.6129858500000000542939915249007754027843475341796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then at tea time you used to bring your dinner, and then at supper time you bring your dinner.\",\"start\":2343339,\"end\":2348452,\"confidence\":0.8773505999999999804828121341415680944919586181640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":2351091,\"end\":2351525,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And were you given like a choice with the food?\",\"start\":2353679,\"end\":2355624,\"confidence\":0.80008150000000000101607611213694326579570770263671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was there options, or was it just kind of whatever was given you had to eat?\",\"start\":2355672,\"end\":2358501,\"confidence\":0.75503796000000000798735300122643820941448211669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was kind of breakfast options when you went into the big canteen on time, you'd get up to choice options.\",\"start\":2359740,\"end\":2366214,\"confidence\":0.84355586999999998543131596306920982897281646728515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":2366782,\"end\":2367202,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Nighttime and suppertime, suppertime used to get\\u2014 they used to\\u2014 that was a good thing about suppertime in Bullrocks.\",\"start\":2367995,\"end\":2374625,\"confidence\":0.9000027999999999916980186753789894282817840576171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You used to go shopping with the staff.\",\"start\":2374771,\"end\":2376776,\"confidence\":0.81328210000000000778896946940221823751926422119140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They used to take the boys shopping and you could pick which you liked, if you know what I mean.\",\"start\":2376873,\"end\":2381138,\"confidence\":0.84597014999999997630908410428673960268497467041015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh right, okay.\",\"start\":2381413,\"end\":2381994,\"confidence\":0.5955456500000000374939190805889666080474853515625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That was quite good.\",\"start\":2383012,\"end\":2383723,\"confidence\":0.979251599999999999823785401531495153903961181640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":2383998,\"end\":2384256,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Back then it was unheard of.\",\"start\":2384813,\"end\":2386596,\"confidence\":0.71844479999999999453308419106178916990756988525390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So they used to\\u2014 we used to go shopping then, but I think that was even just take you for an hour or two or something.\",\"start\":2388990,\"end\":2394775,\"confidence\":0.8250831400000000481753659187234006822109222412109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So you would go shopping with the staff for the food?\",\"start\":2395467,\"end\":2398135,\"confidence\":0.84692763999999998159040615064441226422786712646484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"For supper time, just no for dinners and lunches, no, just late at night.\",\"start\":2398891,\"end\":2404361,\"confidence\":0.68638940000000003838209750028909184038639068603515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Used to be yourself at about 7, 8 o'clock.\",\"start\":2404602,\"end\":2406670,\"confidence\":0.89745474000000002856580749721615575253963470458984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They used to take you shopping, you pick what you wanted.\",\"start\":2406817,\"end\":2409824,\"confidence\":0.7258210000000000494679852636181749403476715087890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Nice, okay.\",\"start\":2410313,\"end\":2411277,\"confidence\":0.7691318000000000321136894854134880006313323974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was like 12 people in there, 12 or 16 around the dormitory, so you had to\\u2014 they couldn't exactly get everybody a bit of activity, you know what I mean?\",\"start\":2412144,\"end\":2420978,\"confidence\":0.6686361400000000454468818134046159684658050537109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, understandable.\",\"start\":2422955,\"end\":2423846,\"confidence\":0.5260529000000000454662085758172906935214996337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Back then, you're young, it was\\u2014 when you're young boys, it was like hot dogs and burgers, chips.\",\"start\":2424575,\"end\":2430811,\"confidence\":0.691159999999999996589394868351519107818603515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That was the main thing.\",\"start\":2431198,\"end\":2432132,\"confidence\":0.74937880000000001157189899458899162709712982177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":2432712,\"end\":2432986,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, and how was\\u2014 what was the staff like in there?\",\"start\":2436501,\"end\":2442377,\"confidence\":0.86960260000000000335518279825919307768344879150390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was it half and half?\",\"start\":2443249,\"end\":2444962,\"confidence\":0.86312780000000000057980287238024175167083740234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Some of them were alright, some of them weren't.\",\"start\":2445027,\"end\":2446465,\"confidence\":0.609381500000000020378365661599673330783843994140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, just the same as before.\",\"start\":2447066,\"end\":2449372,\"confidence\":0.537061000000000010601297617540694773197174072265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Ah, yeah, it's kind of\\u2014 some of them are nice, very nice actually, some of them are, and some of them are just assholes, basically.\",\"start\":2449839,\"end\":2458297,\"confidence\":0.462770940000000019498571646181517280638217926025390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, fair enough.\",\"start\":2458850,\"end\":2459533,\"confidence\":0.51567423000000001120923798225703649222850799560546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Keep saying that about people, you know.\",\"start\":2459760,\"end\":2461824,\"confidence\":0.5145663000000000320000026476918719708919525146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, you're all right.\",\"start\":2463817,\"end\":2464442,\"confidence\":0.50387733999999995138097119706799276173114776611328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'd rather you were honest.\",\"start\":2464492,\"end\":2465364,\"confidence\":0.61241274999999995021227050528977997601032257080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about the other children?\",\"start\":2467273,\"end\":2468168,\"confidence\":0.73538950000000002926725528595852665603160858154296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you get along with them?\",\"start\":2468249,\"end\":2469258,\"confidence\":0.8545122000000000550556933376356028020381927490234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Eh, half and half.\",\"start\":2470710,\"end\":2471998,\"confidence\":0.594698249999999983828047334100119769573211669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Some of them not.\",\"start\":2472110,\"end\":2472835,\"confidence\":0.527674399999999987898036124533973634243011474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Some of them I didn't know.\",\"start\":2473302,\"end\":2474638,\"confidence\":0.64442235000000003264375436629052273929119110107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You've been in a dorm before.\",\"start\":2475073,\"end\":2476619,\"confidence\":0.67661870000000001734719035084708593785762786865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The 4Es used to stick together, if you know what I mean.\",\"start\":2478202,\"end\":2479948,\"confidence\":0.82287589999999999346158574553555808961391448974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":2480369,\"end\":2480708,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then there's 4 and there's 4.\",\"start\":2481193,\"end\":2483861,\"confidence\":0.70227980000000000959659018917591311037540435791015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You're stuck between the 4Es, if you know what I mean.\",\"start\":2484104,\"end\":2486012,\"confidence\":0.62868000000000001659117287999833934009075164794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so you kind of had no real choice but to try and get along.\",\"start\":2486351,\"end\":2489206,\"confidence\":0.71845155999999998908123188812169246375560760498046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Well, you kept together because it was actually just, it was just a joke, to be honest with you.\",\"start\":2489860,\"end\":2496100,\"confidence\":0.70145559999999995692832044369424693286418914794921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I didn't understand it.\",\"start\":2496100,\"end\":2497410,\"confidence\":0.85409939999999995308144207228906452655792236328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So it was like 40 hours in a room, we go in, well, you tried to go in, but you didn't get a choice.\",\"start\":2498320,\"end\":2503460,\"confidence\":0.494318160000000006437659294533659704029560089111328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You were in a room and they used to just, when you're in here, that's it.\",\"start\":2503460,\"end\":2507040,\"confidence\":0.8094268000000000018445689420332200825214385986328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":2507040,\"end\":2508220,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then there was their boys in another room you used to like, and then there were boys in another room you didn't like.\",\"start\":2508220,\"end\":2512020,\"confidence\":0.52282729999999999481730128536582924425601959228515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So they could make it that way, it's not as if they could say like you didn't get in there.\",\"start\":2512780,\"end\":2515960,\"confidence\":0.76057439999999998381241539391339756548404693603515625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, absolutely.\",\"start\":2516430,\"end\":2517444,\"confidence\":0.5014298999999999839616293684230186045169830322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You'd love to chew it, chew your end, if you know what I mean.\",\"start\":2518313,\"end\":2520132,\"confidence\":0.50766604999999997982484956082771532237529754638671875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes, of course.\",\"start\":2520550,\"end\":2521275,\"confidence\":0.49881916999999997841541699017398059368133544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were there any rules in Balrostie that you can remember?\",\"start\":2521693,\"end\":2524639,\"confidence\":0.8741702000000000083446138887666165828704833984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, no.\",\"start\":2525973,\"end\":2526560,\"confidence\":0.53180579999999999518678350796108134090900421142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what about any punishments?\",\"start\":2529909,\"end\":2530954,\"confidence\":0.6942424000000000372523345504305325448513031005859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Ah, there was punishments.\",\"start\":2532002,\"end\":2532825,\"confidence\":0.5674698400000000031440094971912913024425506591796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I used to get locked in your room and a few of the guys in there that I still know who they are, they used to hit you and throw you about and lock you in your room and all that, didn't they?\",\"start\":2532889,\"end\":2542196,\"confidence\":0.5192799999999999638333747498109005391597747802734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"A lot of them in that Balrossie are just going to like them.\",\"start\":2543053,\"end\":2545313,\"confidence\":0.61308974000000004966892674929113127291202545166015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"The worst thing about Balrossie was the teachers were the worst.\",\"start\":2545618,\"end\":2548567,\"confidence\":0.9723517999999999883442569625913165509700775146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Really?\",\"start\":2549369,\"end\":2549545,\"confidence\":0.6008134000000000529695398654439486563205718994140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, we'll get into that in a\\u2014 I'm just\\u2014 because I'm going to pop that into the other box in our note sheet, which is about the abuse.\",\"start\":2549706,\"end\":2556759,\"confidence\":0.73748475000000002221867134721833281219005584716796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I would ask, you know, did anything happen there that you would now consider abuse to be?\",\"start\":2556984,\"end\":2560623,\"confidence\":0.608549650000000053040594139019958674907684326171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Sexual, physical, emotional, or neglect?\",\"start\":2560992,\"end\":2562835,\"confidence\":0.68100130000000003160920414302381686866283416748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Which of those would you say happened in Balrossie?\",\"start\":2563092,\"end\":2565176,\"confidence\":0.9039367400000000163373670147848315536975860595703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Physical and neglect.\",\"start\":2565977,\"end\":2567901,\"confidence\":0.8291484000000000076369133239495567977428436279296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Because there was a few of them that used to hit you and throw your boot and batter you and lock you in your room.\",\"start\":2568206,\"end\":2572739,\"confidence\":0.7562107399999999923778659649542532861232757568359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And the teachers, some of the teachers that used to go, they were worse than the actual staff you dealt with when you were in your dorm.\",\"start\":2573787,\"end\":2580089,\"confidence\":0.95480160000000002806785914799547754228115081787109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, you can actually handle that.\",\"start\":2580640,\"end\":2584563,\"confidence\":0.66144360000000002042241931121679954230785369873046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, I can basically, you can actually handle your heat even though you have a really cold kidney.\",\"start\":2584628,\"end\":2590477,\"confidence\":0.65535609999999999697450903113349340856075286865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You know what I'm saying?\",\"start\":2591190,\"end\":2591903,\"confidence\":0.702246600000000054109250413603149354457855224609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":2592000,\"end\":2592097,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"You'd love to bump into them outside.\",\"start\":2594463,\"end\":2596708,\"confidence\":0.85067970000000003860662900478928349912166595458984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Right, yes.\",\"start\":2597510,\"end\":2598713,\"confidence\":0.51666033000000000097173824542551301419734954833984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Can you give me one clear example, so one clear time where this physical abuse and neglect happened?\",\"start\":2599499,\"end\":2605304,\"confidence\":0.79147964999999997903756820960552431643009185791015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Happened a few times in there.\",\"start\":2605930,\"end\":2607068,\"confidence\":0.840859950000000022640733732259832322597503662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"A few times?\",\"start\":2607293,\"end\":2607822,\"confidence\":0.80545869999999997190798239898867905139923095703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you give me like one really key one that you'll always remember?\",\"start\":2607918,\"end\":2611222,\"confidence\":0.5007711599999999929622163108433596789836883544921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I was in the shower and I was refusing to go to school to get a shower and the guy just bounced my knee straight up the tiles in the shower.\",\"start\":2612088,\"end\":2619401,\"confidence\":0.65167339999999995825419318862259387969970703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And actually just battered me and then told me get a shower and just walked up.\",\"start\":2620350,\"end\":2624991,\"confidence\":0.781894859999999969346617945120669901371002197265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And was that a teacher or a staff member?\",\"start\":2625640,\"end\":2627003,\"confidence\":0.8194611000000000533560751136974431574344635009765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That was a staff member.\",\"start\":2628110,\"end\":2629017,\"confidence\":0.78907249999999995448973777456558309495449066162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And did you say you hit your head off the tiles?\",\"start\":2629763,\"end\":2631352,\"confidence\":0.58535146999999998485009200521744787693023681640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, both my heels right off the tiles in the shower and told me get a shower on that.\",\"start\":2632032,\"end\":2637622,\"confidence\":0.75523079999999997991011468911892734467983245849609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Then I was refusing to go to school and get a shower.\",\"start\":2637865,\"end\":2640050,\"confidence\":0.57471525999999995004685615640482865273952484130859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I remember that, and I didn't actually know the guy's name.\",\"start\":2640131,\"end\":2642818,\"confidence\":0.72165555000000003449400765020982362329959869384765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So what was his name?\",\"start\":2642866,\"end\":2644210,\"confidence\":0.84158779999999999699156205679173581302165985107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Derek.\",\"start\":2645910,\"end\":2646184,\"confidence\":0.63542390000000004146585297348792664706707000732421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I can't remember his second name.\",\"start\":2646427,\"end\":2647396,\"confidence\":0.5015897000000000272024180958396755158901214599609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Derek.\",\"start\":2647719,\"end\":2648139,\"confidence\":0.63542390000000004146585297348792664706707000732421875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's okay, it's good.\",\"start\":2648188,\"end\":2649481,\"confidence\":0.90637290000000003686864147312007844448089599609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He bounced my head right off the tiles in the shower and told me I'd get a washing or that.\",\"start\":2649594,\"end\":2654700,\"confidence\":0.718351839999999963737309371936134994029998779296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He told you you would get a lashing?\",\"start\":2656517,\"end\":2657790,\"confidence\":0.60993339999999995892920878759468905627727508544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"A wash. A wash. A lash.\",\"start\":2658708,\"end\":2660577,\"confidence\":0.71902940000000004072688852829742245376110076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"A wash.\",\"start\":2660947,\"end\":2661253,\"confidence\":0.68147060000000003743281240531359799206256866455078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":2661447,\"end\":2661624,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":2663993,\"end\":2664283,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And did he do anything else other than bounce your head off the shower tiles?\",\"start\":2664542,\"end\":2667997,\"confidence\":0.69166870000000002516316044420818798243999481201171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I just grabbed me before, told me that Yeah, I showed up, we were going to school.\",\"start\":2668740,\"end\":2672395,\"confidence\":0.8605026000000000063749894252396188676357269287109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":2674630,\"end\":2674726,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can I ask when this happened?\",\"start\":2675547,\"end\":2676753,\"confidence\":0.8498181000000000206995309781632386147975921630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were you in the\\u2014 was it in the shower room?\",\"start\":2676995,\"end\":2678572,\"confidence\":0.89268409999999998039044157849275507032871246337890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":2679392,\"end\":2679585,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And were you clothed?\",\"start\":2680148,\"end\":2681114,\"confidence\":0.82901173999999999697507746532210148870944976806640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, just my pyjama bottoms on.\",\"start\":2682130,\"end\":2684581,\"confidence\":0.766200070000000010850271792151033878326416015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":2684904,\"end\":2685210,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I remember it well.\",\"start\":2687630,\"end\":2688823,\"confidence\":0.6834314999999999695745600547525100409984588623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It might sound silly, but for the, you know, the\\u2014 not the truthfulness, but for the redress to really understand this, can you remember what, even anything about the pyjama bottoms?\",\"start\":2690604,\"end\":2699835,\"confidence\":0.5560692499999999593995880786678753793239593505859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know what colour they were?\",\"start\":2699884,\"end\":2700740,\"confidence\":0.81106180000000005492211130331270396709442138671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They were blue.\",\"start\":2701632,\"end\":2702217,\"confidence\":0.711885749999999983828047334100119769573211669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did they have any patterns?\",\"start\":2703175,\"end\":2704134,\"confidence\":0.8780141500000000487347051603137515485286712646484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, just blue.\",\"start\":2704914,\"end\":2705547,\"confidence\":0.64248570000000004842632961299386806786060333251953125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Okay, no problem.\",\"start\":2709810,\"end\":2711820,\"confidence\":0.58404654000000000291237256533349864184856414794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what happened after that?\",\"start\":2711916,\"end\":2712881,\"confidence\":0.79126079999999998637605358453583903610706329345703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know, was the bruising\\u2014 was there any marks?\",\"start\":2713042,\"end\":2715229,\"confidence\":0.7908197599999999827247165740118362009525299072265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Ah, there was bruising and fear and things like that.\",\"start\":2715374,\"end\":2718060,\"confidence\":0.64013785000000000824371682028868235647678375244140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I just got a shower and get ready and went to school because I didn't know how to deal with the guy again because he was just\\u2014 he was a moron, just evil.\",\"start\":2718189,\"end\":2725851,\"confidence\":0.97736823999999999923460336503922007977962493896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Mm-hmm.\",\"start\":2734319,\"end\":2734769,\"confidence\":0.71720759999999994516173273950698785483837127685546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":2735928,\"end\":2736153,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"How often would this happen?\",\"start\":2737666,\"end\":2739162,\"confidence\":0.831398300000000034515323932282626628875732421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was it, you know, was the abuse a daily thing, or, you know, every now and then a thing?\",\"start\":2739211,\"end\":2743204,\"confidence\":0.51648294999999999621564938934170641005039215087890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Every now and then, yes.\",\"start\":2744130,\"end\":2745055,\"confidence\":0.659336029999999961859202812775038182735443115234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Every now and then, okay.\",\"start\":2745348,\"end\":2746192,\"confidence\":0.63761460000000003134346115984953939914703369140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And did it ever change or get worse?\",\"start\":2748151,\"end\":2749708,\"confidence\":0.78328805999999995268723296248936094343662261962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It changed for the staff.\",\"start\":2751005,\"end\":2751913,\"confidence\":0.82905810000000002002451537919114343822002410888671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It wasn't the same staff.\",\"start\":2751978,\"end\":2752886,\"confidence\":0.531402350000000023300117391045205295085906982421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was different staff at times, aye.\",\"start\":2753032,\"end\":2754330,\"confidence\":0.78510880000000005107807510285056196153163909912109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":2761411,\"end\":2761689,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":2761787,\"end\":2761967,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"The only thing I liked about Bullrossie was the food.\",\"start\":2762033,\"end\":2764850,\"confidence\":0.82937782999999998256868138923891820013523101806640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That was it.\",\"start\":2764916,\"end\":2765882,\"confidence\":0.55714494000000003293138206572621129453182220458984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Would you say the food was better than any other care setting?\",\"start\":2769150,\"end\":2771566,\"confidence\":0.74168610000000001480913169871200807392597198486328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Eh, no.\",\"start\":2773270,\"end\":2774529,\"confidence\":0.57808680000000001175664010588661767542362213134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":2775014,\"end\":2775240,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Because I've not got to the last one yet.\",\"start\":2776936,\"end\":2778389,\"confidence\":0.588615200000000005076117304270155727863311767578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, go on then.\",\"start\":2779942,\"end\":2780725,\"confidence\":0.66250880000000000880078232512460090219974517822265625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I can't wait to hear about this full English breakfast.\",\"start\":2780774,\"end\":2782649,\"confidence\":0.97641957000000001443140718038193881511688232421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That was one of them.\",\"start\":2784406,\"end\":2786255,\"confidence\":0.68302830000000003263238568251836113631725311279296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Kemble was the best one.\",\"start\":2786512,\"end\":2787413,\"confidence\":0.94258386000000005111587597639299929141998291015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was it?\",\"start\":2787879,\"end\":2788233,\"confidence\":0.8071844999999999714646037318743765354156494140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Even though people say, even though a lot of people have bad things to say about it.\",\"start\":2788988,\"end\":2792268,\"confidence\":0.777031660000000012900045476271770894527435302734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, so what immediate effects did you experience while in Balrossie?\",\"start\":2793152,\"end\":2797013,\"confidence\":0.88521992999999998819049551457283087074756622314453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So, you know, again, pain, injury, fear, shame, sleep problems, bedwetting?\",\"start\":2797158,\"end\":2801003,\"confidence\":0.87963884999999997216235669839079491794109344482421875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes, all.\",\"start\":2801760,\"end\":2802291,\"confidence\":0.58430104999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"All of it?\",\"start\":2802951,\"end\":2803322,\"confidence\":0.74220030000000003500559841995709575712680816650390625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I couldn't wait to get out.\",\"start\":2804175,\"end\":2804916,\"confidence\":0.8054601999999999595303279420477338135242462158203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I just hated the place.\",\"start\":2804996,\"end\":2806252,\"confidence\":0.97531690000000004214797399981762282550334930419921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what about And with, am I on Balrossie?\",\"start\":2808684,\"end\":2812000,\"confidence\":0.888396900000000044883563532494008541107177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, Balrossie.\",\"start\":2812000,\"end\":2812760,\"confidence\":0.68938310000000002641940000103204511106014251708984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about with Balrossie with the bedwetting?\",\"start\":2812760,\"end\":2814400,\"confidence\":0.84044039999999997636592752314754761755466461181640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, I used to do that quite a lot, yes.\",\"start\":2815400,\"end\":2817480,\"confidence\":0.7356317999999999468485611942014656960964202880859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what would happen in this institute for that?\",\"start\":2817480,\"end\":2820040,\"confidence\":0.69861980000000001300719532082439400255680084228515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know, were the staff helpful?\",\"start\":2820040,\"end\":2821770,\"confidence\":0.72652452999999994620594634398003108799457550048828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were they not?\",\"start\":2821800,\"end\":2822170,\"confidence\":0.78438799999999997414334984568995423614978790283203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, you had to do it yourself because it was a dormitory.\",\"start\":2822820,\"end\":2824700,\"confidence\":0.63323090000000004096136763109825551509857177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That's what dormitories were like.\",\"start\":2825360,\"end\":2826760,\"confidence\":0.6822120000000000406004119213321246206760406494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You had to change all your own beds and things like that.\",\"start\":2826760,\"end\":2829290,\"confidence\":0.6754554999999999864712663111276924610137939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was there ever any comfort from staff?\",\"start\":2831220,\"end\":2833160,\"confidence\":0.713663939999999996643964550457894802093505859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"You know, \\\"Oh, it's okay.\\\" No, yeah, some of them were alright, as I said to you.\",\"start\":2833160,\"end\":2836420,\"confidence\":0.54809684000000002956909384010941721498966217041015625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, some of them are nice and some of them\\u2014 you see, you probably notice that yourself with people when you do interviews.\",\"start\":2836550,\"end\":2842570,\"confidence\":0.56169109999999999871533873374573886394500732421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"People probably tell you some of the staff are brand new, some of them are mummin'.\",\"start\":2842570,\"end\":2844880,\"confidence\":0.64149343999999997034677789997658692300319671630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You'll probably notice that a lot.\",\"start\":2846070,\"end\":2847950,\"confidence\":0.71657219999999999249240545395878143608570098876953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, and it's always the bad ones that people remember the names of, never the good ones.\",\"start\":2847950,\"end\":2853080,\"confidence\":0.6549644999999999495088331968872807919979095458984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Well, I say good ones, I say good ones, but you know, I remember a lot of the names of the good ones that I like.\",\"start\":2853970,\"end\":2860150,\"confidence\":0.78356930000000002412008370811236090958118438720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you give me some of the names that you remember?\",\"start\":2860430,\"end\":2862290,\"confidence\":0.9119745999999999686025375922326929867267608642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I can remember last names, I can't remember first names.\",\"start\":2864355,\"end\":2866402,\"confidence\":0.60922617000000001130644022850901819765567779541015625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"First names is perfectly fine.\",\"start\":2866451,\"end\":2867853,\"confidence\":0.64144500000000004291678123991005122661590576171875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"One of the good ones when I was in Bulrushy was a guy called Jimmy McWilliams.\",\"start\":2868627,\"end\":2872239,\"confidence\":0.9406160999999999550169604844995774328708648681640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay, he stayed in Johnstone.\",\"start\":2875273,\"end\":2877179,\"confidence\":0.87719345000000004120010999031364917755126953125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"He was a very nice man because he ended up coming to Kibble.\",\"start\":2877276,\"end\":2879957,\"confidence\":0.95633595999999998493734665316878817975521087646484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay, another guy called Thomas Shorty, he was, he was a mate in Bulrushy.\",\"start\":2881698,\"end\":2888358,\"confidence\":0.897527100000000022106405594968236982822418212890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He was brand new, he came to Kibble as well.\",\"start\":2888439,\"end\":2890086,\"confidence\":0.848341299999999964853714118362404406070709228515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He came to He ended up in my night shift in Kibble as well.\",\"start\":2890231,\"end\":2893618,\"confidence\":0.90678035999999995198095348314382135868072509765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Oh God.\",\"start\":2894196,\"end\":2894581,\"confidence\":0.48049986000000000085918827608111314475536346435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You end up remembering half of them and then you go, ah, that's her second name, you kind of remember.\",\"start\":2895496,\"end\":2900791,\"confidence\":0.73186750000000000415667500419658608734607696533203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, what about, apart from Derek, can you remember any of the other bad staff members' names?\",\"start\":2901032,\"end\":2906376,\"confidence\":0.54772169999999997802575535388314165174961090087890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, there was Charles Horne.\",\"start\":2907130,\"end\":2908462,\"confidence\":0.7949621700000000235064590015099383890628814697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He was a teacher.\",\"start\":2908799,\"end\":2909457,\"confidence\":0.74812484000000001316266207140870392322540283203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, Charles Horne.\",\"start\":2910580,\"end\":2911623,\"confidence\":0.7629312999999999789224602864123880863189697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yep.\",\"start\":2912089,\"end\":2912265,\"confidence\":0.5606555300000000130467014969326555728912353515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And Thomas McCallum, he was, they were the head, they were two of the head teachers in the place.\",\"start\":2913629,\"end\":2917336,\"confidence\":0.9161591000000000040159875425160862505435943603515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They were They were famous for hitting people in Bullrossie.\",\"start\":2917400,\"end\":2921324,\"confidence\":0.5303772700000000117626086648670025169849395751953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I remember the two of them well.\",\"start\":2923750,\"end\":2924778,\"confidence\":0.56379360000000000585629322813474573194980621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know if they're still alive or not, but they were two\\u2014 Thomas McCallum and Cheryl Thorne.\",\"start\":2925405,\"end\":2931255,\"confidence\":0.87057260000000002975184543174691498279571533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Cheryl Thorne was the headteacher in the school.\",\"start\":2931319,\"end\":2933024,\"confidence\":0.9328286599999999761934077469049952924251556396484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Thomas McCallum was the headman.\",\"start\":2933508,\"end\":2935816,\"confidence\":0.86018603999999998510617160718538798391819000244140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And they were the ones who were quite well known for hitting people?\",\"start\":2937947,\"end\":2940610,\"confidence\":0.75086324999999998208721763148787431418895721435546875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":2941350,\"end\":2941415,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did they ever hit you?\",\"start\":2941826,\"end\":2942943,\"confidence\":0.720535200000000042308556658099405467510223388671875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes.\",\"start\":2943091,\"end\":2943157,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They were two main man in Cabell, Bull Roche.\",\"start\":2947110,\"end\":2949391,\"confidence\":0.90558430000000000870130634211818687617778778076171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You probably hear the names quite a lot if you're dealing with people from Bull Roche.\",\"start\":2950087,\"end\":2955216,\"confidence\":0.69521253999999998995917849242687225341796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"We do see a lot of names constantly popping up, yeah.\",\"start\":2955539,\"end\":2959010,\"confidence\":0.81157814999999999816537865626742132008075714111328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"If you're dealing with people from Bull Roche, they were two main mans.\",\"start\":2959595,\"end\":2962696,\"confidence\":0.79442900000000005178435458219610154628753662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":2964400,\"end\":2965656,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you ever tell anyone what was happening in this one?\",\"start\":2966445,\"end\":2968877,\"confidence\":0.82693033999999998595598071915446780622005462646484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yes, but they're the head teachers and things like that, so you're not going to believe them.\",\"start\":2969585,\"end\":2973499,\"confidence\":0.59549799999999997179855881768162362277507781982421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Used to tell your kids, you used to tell your staff, you used to get ding dong, ding dong.\",\"start\":2976550,\"end\":2982444,\"confidence\":0.60179660000000001485176426285761408507823944091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, just to get knocked, because they were the head teachers.\",\"start\":2982897,\"end\":2985732,\"confidence\":0.51757980000000003428795025683939456939697265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They were the teachers in Morrosey, they were the worst.\",\"start\":2985861,\"end\":2988165,\"confidence\":0.9722097499999999836717279322328977286815643310546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Apart from that guy, I can't remember his second name.\",\"start\":2990260,\"end\":2992534,\"confidence\":0.52345669999999999699724639867781661450862884521484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I know he's staying in Wrentham next to me just now, but I can't remember.\",\"start\":2992615,\"end\":2995487,\"confidence\":0.7790109499999999798092176206409931182861328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":2995535,\"end\":2995713,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So now let's move on to Kibble, shall we?\",\"start\":3001728,\"end\":3004213,\"confidence\":0.8556844999999999590301058560726232826709747314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I have\\u2014 is there anything else you want to say about Balrossie?\",\"start\":3006430,\"end\":3008762,\"confidence\":0.91644069999999999698303554396261461079120635986328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":3009583,\"end\":3009679,\"confidence\":0.49361873000000000555331780560663901269435882568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No?\",\"start\":3010065,\"end\":3010162,\"confidence\":0.6175194999999999989626076057902537286281585693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":3010323,\"end\":3010693,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I'm glad it's shut.\",\"start\":3010886,\"end\":3011963,\"confidence\":0.82313449999999999118216464921715669333934783935546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":3012720,\"end\":3012848,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So we just go through the other 3.\",\"start\":3013685,\"end\":3015921,\"confidence\":0.81959945000000000714379666533204726874828338623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, so let's move on to Kibble.\",\"start\":3018355,\"end\":3023963,\"confidence\":0.7401467600000000146565071190707385540008544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I have you being down in Kibble from 1997 to 1998?\",\"start\":3024012,\"end\":3030342,\"confidence\":0.907737800000000039091219150577671825885772705078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":3031395,\"end\":3031606,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What was Kibble?\",\"start\":3032108,\"end\":3032951,\"confidence\":0.8096048000000000133269395519164390861988067626953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was it a residential school?\",\"start\":3032999,\"end\":3034166,\"confidence\":0.81495565000000003141877868984011001884937286376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was it a house?\",\"start\":3034231,\"end\":3034911,\"confidence\":0.84439520000000001243023461938719265162944793701171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Boys' school, yes, residential.\",\"start\":3035782,\"end\":3037535,\"confidence\":0.86291313000000002819689370880951173603534698486328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":3044119,\"end\":3044509,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And again, what was it like?\",\"start\":3046365,\"end\":3047813,\"confidence\":0.78170459999999997169339849278912879526615142822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you have your own room?\",\"start\":3047862,\"end\":3048708,\"confidence\":0.85596203999999997957814912297180853784084320068359375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes, I had my own room in Kibble, yes.\",\"start\":3049950,\"end\":3051437,\"confidence\":0.59323870000000000768380914450972341001033782958984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Own room, okay.\",\"start\":3051744,\"end\":3052891,\"confidence\":0.71597147000000005423459015219123102724552154541015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was it a big house that you stayed in?\",\"start\":3054104,\"end\":3055736,\"confidence\":0.89524740000000002648761210366501472890377044677734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It is flat units, it was like dormitory units, 4 separate units of us in Kibble.\",\"start\":3056553,\"end\":3061458,\"confidence\":0.8859232999999999691453922423534095287322998046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, 4 separate units.\",\"start\":3065040,\"end\":3066299,\"confidence\":0.7701147999999999882447809795849025249481201171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about routines, was there any particular routines there that you can really remember?\",\"start\":3067171,\"end\":3070755,\"confidence\":0.89163990000000004076952109244302846491336822509765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, you had to be getting a minute to try to get on the showers.\",\"start\":3071272,\"end\":3073743,\"confidence\":0.77204799999999995652188999883946962654590606689453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Sorry, could you say that again for me?\",\"start\":3075860,\"end\":3077559,\"confidence\":0.59922445000000001957829454113380052149295806884765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm just getting a bathroom.\",\"start\":3079040,\"end\":3080464,\"confidence\":0.676934240000000020387460608617402613162994384765625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Oh, no problem.\",\"start\":3080693,\"end\":3082068,\"confidence\":0.5637573000000000167375446835649199783802032470703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I had a wee bit of tea and a couple of Weetabix.\",\"start\":3082620,\"end\":3084410,\"confidence\":0.63983803999999999678749418308143503963947296142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Couple of Weetabix, that's all.\",\"start\":3084410,\"end\":3085860,\"confidence\":0.741637050000000019878143575624562799930572509765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You had to get up in the morning, you got to shovel and all that and things like that.\",\"start\":3086210,\"end\":3089650,\"confidence\":0.6880891300000000487813167637796141207218170166015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was there a specific time you had to wake up there?\",\"start\":3089710,\"end\":3092000,\"confidence\":0.887932100000000001926991899381391704082489013671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I guess you had to go to school because the school was in the place.\",\"start\":3092650,\"end\":3095740,\"confidence\":0.6379808000000000145490730574238114058971405029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So what time would you wake up if you can remember?\",\"start\":3096630,\"end\":3098420,\"confidence\":0.896267499999999994741983755375258624553680419921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Eh, half 7, quarter to 8 roughly.\",\"start\":3099650,\"end\":3101560,\"confidence\":0.897308699999999959118213155306875705718994140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, okay.\",\"start\":3102150,\"end\":3103550,\"confidence\":0.55090344000000002200323478973587043583393096923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I had to be at school for 9.\",\"start\":3103550,\"end\":3105470,\"confidence\":0.6012344400000000366190988643211312592029571533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Then you had your breakfast and you had to get a shovel and things like that.\",\"start\":3105470,\"end\":3108030,\"confidence\":0.6386705999999999772143155496451072394847869873046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, did you have a school uniform?\",\"start\":3114701,\"end\":3115772,\"confidence\":0.8331117999999999579330278720590285956859588623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Just your own clothing.\",\"start\":3117746,\"end\":3118455,\"confidence\":0.71591959999999998931485833963961340487003326416015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Own clothing, okay.\",\"start\":3118874,\"end\":3119615,\"confidence\":0.764798340000000020921788745908997952938079833984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And were you ever provided any clothing?\",\"start\":3120485,\"end\":3122000,\"confidence\":0.80948805999999995375304706612951122224330902099609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, you used to get a bus ticket.\",\"start\":3122999,\"end\":3124610,\"confidence\":0.8037577000000000193580262930481694638729095458984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, yeah, pretty cool.\",\"start\":3126202,\"end\":3128106,\"confidence\":0.9587972000000000161179514179821126163005828857421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Like a grant?\",\"start\":3129186,\"end\":3129816,\"confidence\":0.81131670000000000175788272827048785984516143798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I used to get a grant in there.\",\"start\":3130784,\"end\":3132107,\"confidence\":0.8427930999999999617244839100749231874942779541015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":3132252,\"end\":3132510,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I can't remember the names.\",\"start\":3134697,\"end\":3135660,\"confidence\":0.499436400000000002563638190622441470623016357421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I know the names, but I can't remember what they're called.\",\"start\":3135904,\"end\":3137846,\"confidence\":0.497608600000000012020251460853614844381809234619140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They used to take you shopping and that.\",\"start\":3138026,\"end\":3139086,\"confidence\":0.82135700000000000375877107217092998325824737548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were you allowed to buy kind of with that grant whatever clothing that you wanted, or was there kind of rules surrounding it?\",\"start\":3140620,\"end\":3145616,\"confidence\":0.87896395000000004937845687891240231692790985107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, you could buy as long as it wasn't football clothes.\",\"start\":3146220,\"end\":3151566,\"confidence\":0.7265740000000000531343857801402918994426727294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You could buy what you wanted if you wanted.\",\"start\":3154389,\"end\":3156164,\"confidence\":0.699586599999999947385731502436101436614990234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":3156293,\"end\":3156648,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about the food in this one?\",\"start\":3159699,\"end\":3161039,\"confidence\":0.88238179999999999392201743830810301005840301513671875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Could be nice, yes.\",\"start\":3162140,\"end\":3162929,\"confidence\":0.9188115599999999716374077252112329006195068359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, were you given choice?\",\"start\":3163686,\"end\":3164894,\"confidence\":0.77669920000000003401652293177903629839420318603515625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes, very good choice.\",\"start\":3165844,\"end\":3167809,\"confidence\":0.9300414299999999467871703018317930400371551513671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, did you eat meals together?\",\"start\":3172700,\"end\":3174959,\"confidence\":0.9047517000000000475523620480089448392391204833984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes.\",\"start\":3175798,\"end\":3176137,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Where?\",\"start\":3178622,\"end\":3179026,\"confidence\":0.709604600000000029780267141177318990230560302734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":3180704,\"end\":3181834,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, what about the schoolwork there?\",\"start\":3188170,\"end\":3190130,\"confidence\":0.7509455000000000435278479926637373864650726318359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was the school okay?\",\"start\":3190130,\"end\":3191270,\"confidence\":0.83148915000000001018776174532831646502017974853515625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, yes, it was quite fine.\",\"start\":3192570,\"end\":3194280,\"confidence\":0.9221284400000000491814944325597025454044342041015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was only a class and things like that.\",\"start\":3194310,\"end\":3196470,\"confidence\":0.80789345999999995218132653462816961109638214111328125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"It was actually all right.\",\"start\":3196470,\"end\":3197190,\"confidence\":0.71043000000000000593303184359683655202388763427734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":3197510,\"end\":3199490,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And any contact with family?\",\"start\":3199490,\"end\":3201460,\"confidence\":0.83814865000000005057501084593241102993488311767578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yeah, I think sometimes my mom phoned, but she used to phone and she was drunk, and I used to tell the staff, don't answer her.\",\"start\":3202730,\"end\":3209990,\"confidence\":0.61151710000000003564224471119814552366733551025390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But no, I don't think\\u2014 did anybody ever come see me in Liverpool?\",\"start\":3210790,\"end\":3213490,\"confidence\":0.4850128000000000216829221244552172720432281494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't think they did.\",\"start\":3213490,\"end\":3214150,\"confidence\":0.50717270000000003182805130563792772591114044189453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I never really had much contact with family, and I used to go and see my gran and that, and my other gran, when I was in Kibble.\",\"start\":3215513,\"end\":3221394,\"confidence\":0.78118765000000001119673243010765872895717620849609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Used to go for day visits, and just used to\\u2014 Kibble was just along from my house at the time.\",\"start\":3221459,\"end\":3226103,\"confidence\":0.90133940000000001280255901292548514902591705322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":3227191,\"end\":3227580,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Still there, fair enough.\",\"start\":3228149,\"end\":3228977,\"confidence\":0.723214449999999953178075884352438151836395263671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":3229220,\"end\":3230438,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about the staff?\",\"start\":3230665,\"end\":3231315,\"confidence\":0.7918730000000000490700813315925188362598419189453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was it just, again, half and half?\",\"start\":3231412,\"end\":3233339,\"confidence\":0.78543430000000002966231704704114235937595367431640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes, it's half and half, but most of them are actually alright now.\",\"start\":3234482,\"end\":3239262,\"confidence\":0.834809499999999982122744768275879323482513427734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, what about the other children?\",\"start\":3240925,\"end\":3242118,\"confidence\":0.767086500000000004462208380573429167270660400390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Kinda, you like some of them, you don't like some of them.\",\"start\":3243880,\"end\":3251401,\"confidence\":0.6427074999999999871391764827421866357326507568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, and was there any rules?\",\"start\":3251579,\"end\":3256599,\"confidence\":0.7933662999999999687616991650429554283618927001953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Eh, no, not really.\",\"start\":3259058,\"end\":3260026,\"confidence\":0.64211845000000000727169435776886530220508575439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There used to kinda, there was a few that I asked could you bring her in, but nah, used to, had certain rules but not many, no.\",\"start\":3260106,\"end\":3265867,\"confidence\":0.723806900000000030814817364444024860858917236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And what about any punishment?\",\"start\":3267470,\"end\":3269010,\"confidence\":0.6577013000000000442213377027655951678752899169921875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"No, that's kind of\\u2014 actually, kibble was actually all right, even though you've probably heard a lot about it.\",\"start\":3270374,\"end\":3275526,\"confidence\":0.5265890399999999527125282838824205100536346435546875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I actually liked it.\",\"start\":3275574,\"end\":3276409,\"confidence\":0.9598872000000000515029796588351018726825714111328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, people had different experiences, you know.\",\"start\":3276778,\"end\":3278977,\"confidence\":0.7068364000000000313406189889064989984035491943359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There's always going to be that people might say that, um, they had the best time in Ballarat, but it wasn't for you.\",\"start\":3279201,\"end\":3286263,\"confidence\":0.51332719999999998350403984659351408481597900390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was just, you know, it's just all different, isn't it?\",\"start\":3286423,\"end\":3290532,\"confidence\":0.643018899999999948846607367158867418766021728515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think that I actually wanted once Last time Paisley and Kibble was always known as a place that people didn't like to go.\",\"start\":3290612,\"end\":3297599,\"confidence\":0.52882724999999997095301296212710440158843994140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I actually liked it.\",\"start\":3297679,\"end\":3298402,\"confidence\":0.9598872000000000515029796588351018726825714111328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, so there was no punishments, but was there anything that happened that you would now as an adult consider to be abuse, neglect, or harmful in a form of sexual, physical, emotional, or neglect?\",\"start\":3298868,\"end\":3308294,\"confidence\":0.6857698599999999533594063905184157192707061767578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":3309182,\"end\":3309278,\"confidence\":0.49361873000000000555331780560663901269435882568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, okay.\",\"start\":3309763,\"end\":3310553,\"confidence\":0.595505830000000013768612916464917361736297607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I knew a lot of the staff in Kibble as well.\",\"start\":3314067,\"end\":3316079,\"confidence\":0.88586149999999996840216454074834473431110382080078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You didn't like any of the staff?\",\"start\":3316501,\"end\":3318156,\"confidence\":0.69643589999999999662350091966800391674041748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I said I knew a few of them, right?\",\"start\":3318570,\"end\":3320070,\"confidence\":0.8097554000000000140602196552208624780178070068359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, you knew a few of them?\",\"start\":3320070,\"end\":3321820,\"confidence\":0.819006200000000017524826034787110984325408935546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, it was just kind of\\u2014 Paisley's not that big, you know what I mean?\",\"start\":3322130,\"end\":3325190,\"confidence\":0.77891546000000000393725940739386714994907379150390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, he said it was Timmy Williams and Thomas Shetty.\",\"start\":3325190,\"end\":3329850,\"confidence\":0.8921297999999999728260036135907284915447235107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Right, Thomas Shetty, he was an expert.\",\"start\":3330110,\"end\":3332670,\"confidence\":0.71271709999999999229913782983203418552875518798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I knew a few of the staff when I'm in the cab, I met a few of the staff and I still speak to a few of the staff when I'm out and about, having a pint and things like that.\",\"start\":3332670,\"end\":3339710,\"confidence\":0.778909300000000026642510420060716569423675537109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, okay, do you know what, maybe that's helpful.\",\"start\":3339870,\"end\":3343060,\"confidence\":0.707054999999999989057641869294457137584686279296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I know a few of the staff in trouble with time-based limiter.\",\"start\":3344900,\"end\":3347140,\"confidence\":0.7170030499999999751281620774534530937671661376953125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I speak to them regularly because they're nice and they speak to me.\",\"start\":3347320,\"end\":3351520,\"confidence\":0.93096800000000001773514668457210063934326171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So yeah, you can't have been a bad kid then, can you?\",\"start\":3351740,\"end\":3355380,\"confidence\":0.48989709999999997425135234152548946440219879150390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No, actually, years ago a lot of people had bad things to say about the company.\",\"start\":3355380,\"end\":3359160,\"confidence\":0.89017796999999998508457110801828093826770782470703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"When you first get told that you can sit there, you go, ah no, not the kettle.\",\"start\":3359160,\"end\":3362710,\"confidence\":0.5129695499999999963591790219652466475963592529296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":3363340,\"end\":3363660,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"And you come back, you get in there and you go, ah, it's not that bad.\",\"start\":3363660,\"end\":3366250,\"confidence\":0.71926889999999998881463625366450287401676177978515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":3366440,\"end\":3366890,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was it a secure unit?\",\"start\":3372019,\"end\":3373004,\"confidence\":0.887093099999999967764097164035774767398834228515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, it wasn't then.\",\"start\":3373731,\"end\":3374619,\"confidence\":0.67492425000000000334665628543007187545299530029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's new.\",\"start\":3374780,\"end\":3375071,\"confidence\":0.52076949999999999629807234668987803161144256591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It's kind of mixed.\",\"start\":3375168,\"end\":3376621,\"confidence\":0.672792550000000044718717617797665297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Ah, okay, okay.\",\"start\":3376734,\"end\":3377589,\"confidence\":0.4901389800000000018798118617269210517406463623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It used to be just boys, but now they've got lassies in it, and it's a secure unit now.\",\"start\":3378025,\"end\":3382798,\"confidence\":0.8309132999999999658058413842809386551380157470703125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I mean, it's kind of one of the richest homes in Scotland, I think.\",\"start\":3383072,\"end\":3389448,\"confidence\":0.7533731500000000469441374661982990801334381103515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, okay, I get what you mean.\",\"start\":3390178,\"end\":3391554,\"confidence\":0.71079499999999995463184632171760313212871551513671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was the bedwetting still happening in Kibble?\",\"start\":3393360,\"end\":3395657,\"confidence\":0.8135406400000000370908992408658377826213836669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, you bet they're not much, because you've got You felt safer in there, if you know what I mean.\",\"start\":3397017,\"end\":3402960,\"confidence\":0.6544063700000000149969991980469785630702972412109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And if you did wet the bed, what would happen?\",\"start\":3403545,\"end\":3405495,\"confidence\":0.73234060000000000822950596557348035275936126708984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"They just tended to say, well, actually, some of the staff are alright, and you said to them and all.\",\"start\":3406160,\"end\":3409785,\"confidence\":0.57753679999999996130810586691950447857379913330078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"The staff are actually alright, a lot of the staff in there.\",\"start\":3410885,\"end\":3412714,\"confidence\":0.878520500000000037488234738702885806560516357421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":3417691,\"end\":3418013,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you have any problems sleeping in Kibble, or were you okay?\",\"start\":3419045,\"end\":3422430,\"confidence\":0.80229090000000002902424967032857239246368408203125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"It was alright.\",\"start\":3423654,\"end\":3424173,\"confidence\":0.8356831000000000120309096018900163471698760986328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The first couple of nights, you go, ah, no, it's kind of, because you're in a strange place, but after that, no, it was alright.\",\"start\":3424222,\"end\":3428815,\"confidence\":0.47562373000000002232212636954500339925289154052734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"As I said, yes, that was probably the best place I've been.\",\"start\":3432810,\"end\":3435908,\"confidence\":0.97646785000000002607833948786719702184200286865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, and I would ask, you know, did you try and tell anyone or get any help, but it doesn't sound like you needed to.\",\"start\":3436071,\"end\":3445559,\"confidence\":0.53804635999999994577791539995814673602581024169921875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Oh, Kibble was actually pretty, pretty good advice already.\",\"start\":3446792,\"end\":3449658,\"confidence\":0.96463876999999997874368773409514687955379486083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"In a few words, can you describe Kibble to me, like how you felt there?\",\"start\":3451462,\"end\":3454297,\"confidence\":0.92589379999999998904769427099381573498249053955078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I felt safe.\",\"start\":3455220,\"end\":3456990,\"confidence\":0.8059022399999999919373294687829911708831787109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":3456990,\"end\":3458370,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"And that was the first time in a long time I felt safe when I was in a kibble, because it wasn't exactly the way people made it out to be.\",\"start\":3458370,\"end\":3466490,\"confidence\":0.53189969999999997529727124856435693800449371337890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"A lot of people made kibble look bad years ago.\",\"start\":3466490,\"end\":3468450,\"confidence\":0.91762036000000002378129693170194514095783233642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":3468790,\"end\":3469970,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But it wasn't.\",\"start\":3469970,\"end\":3470510,\"confidence\":0.50510679999999996692139347942429594695568084716796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But as you were saying, everybody's got their own experience.\",\"start\":3470830,\"end\":3474350,\"confidence\":0.7888467999999999591409505228511989116668701171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, there is a lot of kibbles as well.\",\"start\":3474350,\"end\":3476570,\"confidence\":0.7906433299999999775309333926998078823089599609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They've got stuff everywhere.\",\"start\":3476570,\"end\":3478090,\"confidence\":0.5913051400000000068502004069159738719463348388671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So the Glasgow one might have been really awful, and then the Paisley one wasn't too too bad, you know what I mean?\",\"start\":3478090,\"end\":3483670,\"confidence\":0.6102742599999999573157083432306535542011260986328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Oh, when I was in the home zone, they only had the people.\",\"start\":3483670,\"end\":3485940,\"confidence\":0.71231820000000001247286718353279866278171539306640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Oh really?\",\"start\":3486450,\"end\":3488250,\"confidence\":0.50794154000000002469050741638056933879852294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Right, Kibble's opened up.\",\"start\":3488250,\"end\":3490050,\"confidence\":0.75631930000000002767279738691286183893680572509765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Look at hostels, they'll get Glasgow and stuff, haven't they?\",\"start\":3490050,\"end\":3495850,\"confidence\":0.64971345999999996490004150473396293818950653076171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"This point, they'll get Shields and St. Mungo Football Club and all that as well.\",\"start\":3495850,\"end\":3499920,\"confidence\":0.91753790000000001736424337650532834231853485107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, so I never had all that, never had all that when I was in there.\",\"start\":3500810,\"end\":3504440,\"confidence\":0.57799195999999997130913698129006661474704742431640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Not too bad then.\",\"start\":3504610,\"end\":3506090,\"confidence\":0.67010139999999995819024434240418486297130584716796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything else you'd like me to add down for Kibble?\",\"start\":3506090,\"end\":3508470,\"confidence\":0.930575970000000030069031708990223705768585205078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No, Kibble was okay.\",\"start\":3509382,\"end\":3510590,\"confidence\":0.5169582999999999817219986653071828186511993408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I know it's a bad thing to say something, I'm not claiming compensation, but Kibble was\\u2014 there's no point lying\\u2014 Kibble was actually nice.\",\"start\":3511138,\"end\":3516876,\"confidence\":0.5138230999999999770722070024930872023105621337890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, that's fine.\",\"start\":3519370,\"end\":3520499,\"confidence\":0.67549490000000000922142362469458021223545074462890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I actually liked it.\",\"start\":3520596,\"end\":3521903,\"confidence\":0.9598872000000000515029796588351018726825714111328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Just because you liked one of your five doesn't mean the rest were great.\",\"start\":3522774,\"end\":3525598,\"confidence\":0.5160689400000000315316128762788139283657073974609375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"You're allowed to have\\u2014 and I'm quite glad that you would have had that last one being that kind of a safer place.\",\"start\":3525679,\"end\":3531286,\"confidence\":0.8495437999999999600930777887697331607341766357421875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"It must have been such a relief being in there.\",\"start\":3531416,\"end\":3533667,\"confidence\":0.787762049999999991456434145220555365085601806640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"It was, it was actually, I was quite happy being in there.\",\"start\":3534437,\"end\":3537440,\"confidence\":0.94659079999999995447268474890734069049358367919921875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"It was actually, it made me feel safe getting there.\",\"start\":3537745,\"end\":3540956,\"confidence\":0.85614449999999997498179027388687245547771453857421875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Well, that's all that we would want for you, to feel safe, so I'm quite glad.\",\"start\":3541181,\"end\":3545291,\"confidence\":0.936597349999999995162625054945237934589385986328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And I'm the one who's doing your claim and telling you it's okay to have had a safe place, okay?\",\"start\":3545612,\"end\":3550510,\"confidence\":0.6892768000000000228055796469561755657196044921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That was it.\",\"start\":3551152,\"end\":3551553,\"confidence\":0.55714494000000003293138206572621129453182220458984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I'm just going to quickly, before I move on, is there anything else that you would like to add for grief that you might have remembered?\",\"start\":3552420,\"end\":3558281,\"confidence\":0.836984460000000041191015043295919895172119140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No.\",\"start\":3559244,\"end\":3559341,\"confidence\":0.49361873000000000555331780560663901269435882568359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I was too young to remember anything.\",\"start\":3559680,\"end\":3561340,\"confidence\":0.6616952400000000178437176145962439477443695068359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about Beech Avenue?\",\"start\":3561780,\"end\":3562756,\"confidence\":0.87768024000000000039989345168578438460826873779296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Eh, no.\",\"start\":3564623,\"end\":3565030,\"confidence\":0.57808680000000001175664010588661767542362213134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Newfield?\",\"start\":3566885,\"end\":3567519,\"confidence\":0.81059709999999995932995489056338556110858917236328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Nah, I hated the place.\",\"start\":3568691,\"end\":3569569,\"confidence\":0.96767645999999996053730910716694779694080352783203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, and Balrossie?\",\"start\":3570290,\"end\":3572151,\"confidence\":0.8140047999999999728260036135907284915447235107421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Hated that as well.\",\"start\":3573057,\"end\":3574093,\"confidence\":0.90976190000000001223412482431740500032901763916015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, so what I'm going to do now is I'm moving on to the next section, and this is about all of the care settings overall, not just one or two.\",\"start\":3574594,\"end\":3585566,\"confidence\":0.85433965999999994522795532247982919216156005859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, it's all of them.\",\"start\":3586077,\"end\":3587111,\"confidence\":0.6203944999999999598827571389847435057163238525390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So across all of the placements, what were the names of the main people responsible for your abuse?\",\"start\":3587936,\"end\":3593368,\"confidence\":0.5387324000000000001620037437533028423786163330078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The names?\",\"start\":3595460,\"end\":3595863,\"confidence\":0.70675019999999999509299186684074811637401580810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I'll just go back through really quick actually, because you gave me most of the names, didn't you?\",\"start\":3596460,\"end\":3600334,\"confidence\":0.76526499999999997303490317790419794619083404541015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I'll just\\u2014 I'll go in and I'll copy and paste them through because I don't feel like we need to re-go through them.\",\"start\":3600415,\"end\":3607201,\"confidence\":0.5992119000000000195171878658584319055080413818359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Ah, there was 3 main ones.\",\"start\":3607914,\"end\":3609760,\"confidence\":0.82911780000000001589199882801040075719356536865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, so I've got Derek, Charles and Thomas?\",\"start\":3610099,\"end\":3612612,\"confidence\":0.78501600000000004708766709882183931767940521240234375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":3613658,\"end\":3613787,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, are you happy for them to be the only names that we put on, or is there anyone else who you would like to be named?\",\"start\":3614012,\"end\":3619567,\"confidence\":0.90058625000000003257838443460059352219104766845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, that's it.\",\"start\":3620322,\"end\":3621625,\"confidence\":0.52059040000000000869562200023210607469081878662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, I also want you to be aware that none of these people will be aware that you've said their names, okay?\",\"start\":3621753,\"end\":3627542,\"confidence\":0.656616899999999947823425827664323151111602783203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It's just gonna be\\u2014 yeah, well, fair enough.\",\"start\":3628186,\"end\":3631345,\"confidence\":0.591821429999999981674818627652712166309356689453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Some people panic and they don't want it, but it's fine.\",\"start\":3631750,\"end\":3634715,\"confidence\":0.5547570600000000240470399148762226104736328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, you're not, absolutely.\",\"start\":3637097,\"end\":3638806,\"confidence\":0.56395779999999995357740090184961445629596710205078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were other children affected, and did you witness abuse or harm to anyone else?\",\"start\":3640330,\"end\":3644960,\"confidence\":0.50570090000000000873825456437771208584308624267578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yes, I witnessed abuse to a few people I was in homes with.\",\"start\":3645530,\"end\":3648530,\"confidence\":0.85582024000000000985011183729511685669422149658203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think a lot of people did.\",\"start\":3648530,\"end\":3649440,\"confidence\":0.77212362999999994972455397146404720842838287353515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think that happens.\",\"start\":3651470,\"end\":3652150,\"confidence\":0.70548569999999999335926759158610366284847259521484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think you've probably heard that a lot.\",\"start\":3652370,\"end\":3654310,\"confidence\":0.68348109999999995256558804612723179161548614501953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You witness a lot in your own homes, especially when you're young, because even if you're that young, you don't get believed.\",\"start\":3654330,\"end\":3659370,\"confidence\":0.5326950599999999980127540766261518001556396484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't care what anybody says, you don't get believed.\",\"start\":3659370,\"end\":3661250,\"confidence\":0.77612877000000002336577153982943855226039886474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I think that's how they brought out this redress because of Yeah, definitely.\",\"start\":3662400,\"end\":3668290,\"confidence\":0.63366599999999995151966913908836431801319122314453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And is there any children who you witnessed or witnessed you being abused whose names that you can remember at all?\",\"start\":3668774,\"end\":3674288,\"confidence\":0.53041130000000002997495585077558644115924835205078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":3676455,\"end\":3676632,\"confidence\":0.49361873000000000555331780560663901269435882568359375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Okay, no worries at all, don't worry.\",\"start\":3676906,\"end\":3678437,\"confidence\":0.7797433000000000280493850368657149374485015869140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Why do you believe that the local authority should have been aware of what was happening?\",\"start\":3679323,\"end\":3684528,\"confidence\":0.52678524999999998268407352952635847032070159912109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They should have been aware.\",\"start\":3685902,\"end\":3686564,\"confidence\":0.63828750000000000763833440942107699811458587646484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think a few of the homes I was in, like Barossie and Newfield, I think the local authority was aware of it.\",\"start\":3686693,\"end\":3692249,\"confidence\":0.88189989999999995884394365930347703397274017333984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"But they couldn't approve it.\",\"start\":3693200,\"end\":3694223,\"confidence\":0.69762530000000000374171804651268757879734039306640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So I know Balrossie was actually under investigation, I know Newfield not, but I don't think they could in the grave.\",\"start\":3696338,\"end\":3703360,\"confidence\":0.5785669700000000137407596412231214344501495361328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't think, you know, local authorities, like, they can't approve things they don't deal with.\",\"start\":3703488,\"end\":3707435,\"confidence\":0.77691465999999997915637095502461306750774383544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":3707826,\"end\":3708234,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Were complaints ever discouraged, ignored, or punished?\",\"start\":3715026,\"end\":3718200,\"confidence\":0.49521369999999997890682834622566588222980499267578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Nope.\",\"start\":3722905,\"end\":3723133,\"confidence\":0.486557799999999984752463433324010111391544342041015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And were you ever moved, threatened, or disbelieved because of these complaints?\",\"start\":3723590,\"end\":3728025,\"confidence\":0.5397686999999999901689307080232538282871246337890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Threatened?\",\"start\":3730010,\"end\":3730284,\"confidence\":0.5395347999999999810682993484078906476497650146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Aye.\",\"start\":3730510,\"end\":3730639,\"confidence\":0.52665220000000001476792022003792226314544677734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what were you threatened with?\",\"start\":3731576,\"end\":3732755,\"confidence\":0.56957614000000000853418669066741131246089935302734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Well, the staff threatened you to leave, but they kind of threatened to be near disciplinarian.\",\"start\":3733740,\"end\":3738456,\"confidence\":0.7257259499999999530217564824852161109447479248046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":3741824,\"end\":3742213,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Have you ever reported the abuse to police, an inquiry, a professional, or any authority?\",\"start\":3743444,\"end\":3747885,\"confidence\":0.54558819999999996763762055707047693431377410888671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Reported it to a couple of the staff, but you only believe.\",\"start\":3749372,\"end\":3751530,\"confidence\":0.8204580999999999679772599847638048231601715087890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Never reported to police because that was a staff responsibility, reported police back then.\",\"start\":3751610,\"end\":3756376,\"confidence\":0.565168560000000042009560274891555309295654296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":3756779,\"end\":3757021,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Why did you move between the different placements, and were the reasons ever explained to you?\",\"start\":3758550,\"end\":3763312,\"confidence\":0.86315989999999997994706291137845255434513092041015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No, they weren't never explained.\",\"start\":3764463,\"end\":3765548,\"confidence\":0.5639201000000000352230244970996864140033721923828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They just kept moving me, which I didn't like because it's just\\u2014 we get moved about too much.\",\"start\":3765597,\"end\":3774134,\"confidence\":0.878567639999999983047018758952617645263671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It shouldn't have happened.\",\"start\":3774200,\"end\":3774738,\"confidence\":0.84411544000000005016914883526624180376529693603515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Obviously you're not going to have a settled life if you keep moving.\",\"start\":3776378,\"end\":3778547,\"confidence\":0.80398029999999998107540477576549164950847625732421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":3779292,\"end\":3779551,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you ever run away, refuse to return, or ask to be moved?\",\"start\":3788618,\"end\":3793496,\"confidence\":0.61807895000000001584083975103567354381084442138671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That'll be quite a few times, yes.\",\"start\":3794990,\"end\":3796427,\"confidence\":0.61757560000000000233200125876464881002902984619140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what would happen when you ran away?\",\"start\":3800283,\"end\":3801603,\"confidence\":0.73045919999999997518358441084274090826511383056640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I ran away and tried to run away from Bellrossie and ended up, me and 5 other boys running away from Bellrossie in my pyjamas and actually got to Kirkmaccormick, Port Glasgow and got on a train and actually came to Belkisley, Port Glasgow, in the train in my pyjamas.\",\"start\":3803609,\"end\":3820159,\"confidence\":0.6954210400000000458220483778859488666057586669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So you ran away from Bellrossie in your pyjamas?\",\"start\":3820966,\"end\":3824734,\"confidence\":0.6955862600000000117717036118847317993640899658203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, me and 5 other boys.\",\"start\":3825008,\"end\":3825990,\"confidence\":0.64802766000000000534697619514190591871738433837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Hopped on a train?\",\"start\":3826070,\"end\":3827036,\"confidence\":0.71295520000000001115125769501901231706142425537109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, to Glasgow.\",\"start\":3829376,\"end\":3830106,\"confidence\":0.63264109999999995626041027207975275814533233642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That'll be in the police report, because it was\\u2014 everybody used to talk, there was 5 of us, me and 5 others.\",\"start\":3831063,\"end\":3836853,\"confidence\":0.83614456999999997588446376539650373160839080810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We left Kilmacon, Kilmacon, Port Glasgow's about 68 miles to Kilmacon, and they end up leaving Bullrosey because they didn't like it and end up getting on a train at Port Glasgow, Port Glasgow to Ferguson, and went to my auntie's in Ferguson.\",\"start\":3836917,\"end\":3853949,\"confidence\":0.52573407000000005329098939910181798040866851806640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were the police the ones that caught you and returned you?\",\"start\":3856050,\"end\":3858681,\"confidence\":0.7291176299999999610434997521224431693553924560546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, police picked us up and took us back to Bullrosey, yes.\",\"start\":3859395,\"end\":3861832,\"confidence\":0.67246660000000002543885102568310685455799102783203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"There should have been a police report.\",\"start\":3862481,\"end\":3864024,\"confidence\":0.498726759999999991190833270593429915606975555419921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There probably is.\",\"start\":3865100,\"end\":3865650,\"confidence\":0.67200439999999994622470467220409773290157318115234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'll have to double-check that one.\",\"start\":3865699,\"end\":3867123,\"confidence\":0.7457415499999999752844814793206751346588134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's got to be because they were in my pyjamas and hoosecoat.\",\"start\":3867641,\"end\":3871009,\"confidence\":0.73574494999999995314965417492203414440155029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Why did you run away?\",\"start\":3872180,\"end\":3872854,\"confidence\":0.6150181999999999593597976854653097689151763916015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Just didn't like the place.\",\"start\":3873963,\"end\":3874686,\"confidence\":0.95764780000000004900329031443106941878795623779296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Just didn't like it.\",\"start\":3874783,\"end\":3875795,\"confidence\":0.922876299999999982759391059516929090023040771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We ended up leaving it and then we got returned to the place at about 5 in the morning or something like that.\",\"start\":3876374,\"end\":3882460,\"confidence\":0.9098646599999999917685045147663913667201995849609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what happened when you were returned?\",\"start\":3883029,\"end\":3884033,\"confidence\":0.8775294000000000149697143569937907159328460693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, I just totally go to my bed and then they get me to get up 2 hours later for school.\",\"start\":3885520,\"end\":3890000,\"confidence\":0.63534369999999995570760802365839481353759765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Right, okay.\",\"start\":3890760,\"end\":3891880,\"confidence\":0.54448264999999995694679455482400953769683837890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I remember that, it was just one of the things that you think about it now, you say that was quite funny, that.\",\"start\":3891880,\"end\":3899860,\"confidence\":0.7406026999999999471668843398219905793666839599609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I shouldn't laugh, but I think it's the thought of 5 kids in their pyjamas getting on a train, nobody asking any questions.\",\"start\":3899860,\"end\":3907790,\"confidence\":0.6253463999999999689549667891697026789188385009765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Nah, they just let us on the train, that's it.\",\"start\":3908420,\"end\":3910250,\"confidence\":0.73372800000000004683187171394820325076580047607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think that's the part that got me a little bit because I think the first thing I'd do is, why are you in your dramas?\",\"start\":3910580,\"end\":3916568,\"confidence\":0.52853249999999996067145957567845471203327178955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Well, that main ticket wasn't written to Morris.\",\"start\":3917389,\"end\":3919595,\"confidence\":0.58811020000000002738715920713730156421661376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The train got wrecked, the cart they were in, and they got off at St James's next to Ferguson and walked all the way to Mantis' house, and then Mantis grasped at us and pulled the poles, and we got picked up.\",\"start\":3921109,\"end\":3934839,\"confidence\":0.5567178999999999877701384320971556007862091064453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There's got to be enough police support because they picked up my pyjamas, no?\",\"start\":3939812,\"end\":3943091,\"confidence\":0.6015969500000000191874960364657454192638397216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There's got to be there somewhere.\",\"start\":3943171,\"end\":3943894,\"confidence\":0.70993793000000005033456318415119312703609466552734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, there should be.\",\"start\":3943975,\"end\":3945019,\"confidence\":0.59700286000000002406551402600598521530628204345703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What age did you leave the care system?\",\"start\":3946000,\"end\":3948250,\"confidence\":0.83256596000000004931251851303386501967906951904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"16 and a half, 17, roughly.\",\"start\":3949974,\"end\":3951801,\"confidence\":0.84676019999999996290540593690820969641208648681640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, and what were your circumstances after?\",\"start\":3954081,\"end\":3958155,\"confidence\":0.8602079000000000252867948802304454147815704345703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So where did you go once you were released from care?\",\"start\":3958220,\"end\":3960084,\"confidence\":0.89773106999999996435946059136767871677875518798828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I went to my gran's for 2 months and then I didn't like that and I got my own house.\",\"start\":3960962,\"end\":3964197,\"confidence\":0.67524474999999994917487811108003370463848114013671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So I've stayed myself since I was\\u2014 before I was 17.\",\"start\":3965713,\"end\":3968263,\"confidence\":0.87844990000000000573976421947008930146694183349609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've maintained since then.\",\"start\":3968328,\"end\":3969276,\"confidence\":0.75577119999999997634887449748930521309375762939453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No support after I left.\",\"start\":3972730,\"end\":3974588,\"confidence\":0.569226299999999962864194458234123885631561279296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was no support?\",\"start\":3975089,\"end\":3975993,\"confidence\":0.534888449999999959771912472206167876720428466796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, I think you should have been supported when you left here.\",\"start\":3976640,\"end\":3978805,\"confidence\":0.63379350000000000964206492426455952227115631103515625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I would have to agree, especially when you're\\u2014 I was about 16 or so.\",\"start\":3980826,\"end\":3984924,\"confidence\":0.49970627000000000794699417383526451885700225830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":3985807,\"end\":3986241,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And you think there'd be support there for you.\",\"start\":3987013,\"end\":3988716,\"confidence\":0.73493419999999998193374040056369267404079437255859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Nah, there wasn't any support, just basically when you're that age, get to fuck and just that's you.\",\"start\":3989584,\"end\":3994784,\"confidence\":0.8256607000000000251560550168505869805812835693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, there's a lot of support now in your wee care.\",\"start\":3994960,\"end\":3998406,\"confidence\":0.5743618600000000018468426787876524031162261962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I'm now going to move on to the next section, which is all about the impact on your whole experience.\",\"start\":3998951,\"end\":4005266,\"confidence\":0.76395690000000004982183554602670483291149139404296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So it is going to be, you know, how the combined experience has affected you.\",\"start\":4005891,\"end\":4011277,\"confidence\":0.7430328999999999961545427140663377940654754638671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So how did the experience affect you at the time in a way of such as your safety, your trust, your confidence, your sleep, behaviour, education, relationships, or your ability to speak up?\",\"start\":4011998,\"end\":4023635,\"confidence\":0.7451754999999999906634684521122835576534271240234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That's kind of, that's them all.\",\"start\":4024746,\"end\":4027033,\"confidence\":0.7597903599999999979530684868223033845424652099609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It sticks really in your brain.\",\"start\":4027822,\"end\":4029626,\"confidence\":0.70941496000000003885332944264519028365612030029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's kind of mentally, you know, it's always in your brain.\",\"start\":4029674,\"end\":4032461,\"confidence\":0.64136830000000000229221086556208319962024688720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You just sit and think about it.\",\"start\":4032815,\"end\":4034667,\"confidence\":0.8489557500000000089812601800076663494110107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That's why I drink as much, because you just can't even no think about it when you were young.\",\"start\":4034812,\"end\":4040256,\"confidence\":0.50384039999999996606305785462609492242336273193359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yeah, it's kind of just one of the things you wish you could forget, but you can't.\",\"start\":4043500,\"end\":4047785,\"confidence\":0.5503864000000000533674437974696047604084014892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I've got that.\",\"start\":4054659,\"end\":4055719,\"confidence\":0.68294847000000002967823320432216860353946685791015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's mainly mentally now, because you're older, it just sticks with you constantly.\",\"start\":4056666,\"end\":4062141,\"confidence\":0.7397470999999999907714709479478187859058380126953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so that is actually the next question.\",\"start\":4062542,\"end\":4064260,\"confidence\":0.84403247000000003463782149992766790091991424560546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So how has it affected your mental health?\",\"start\":4064309,\"end\":4066043,\"confidence\":0.593536559999999990822061590733937919139862060546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Things such as anxiety, depression, trauma symptoms, panic, flashbacks, nightmares, self-harm, or suicidal thoughts?\",\"start\":4066316,\"end\":4073509,\"confidence\":0.79613685999999994624687360555981285870075225830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, flashbacks and nightmares and things like.\",\"start\":4075224,\"end\":4078265,\"confidence\":0.56268715999999996402181068333447910845279693603515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, that's kind of\\u2014 that's funny, the main things that people don't understand about it.\",\"start\":4078362,\"end\":4085249,\"confidence\":0.477944580000000007746763230898068286478519439697265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"That's kind of\\u2014 you do get flashbacks, you get memories, you get mental health problems, things like.\",\"start\":4085733,\"end\":4091557,\"confidence\":0.78741570000000005169482619749032892286777496337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It sticks to you constantly.\",\"start\":4091783,\"end\":4092848,\"confidence\":0.73352574999999997640287574540707282721996307373046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Have you got any mental health problems, Patrick?\",\"start\":4093219,\"end\":4094993,\"confidence\":0.54502463000000000992173454505973495543003082275390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, none.\",\"start\":4095654,\"end\":4096959,\"confidence\":0.52460103999999996293723825147026218473911285400390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Non-diagnosed?\",\"start\":4097185,\"end\":4098007,\"confidence\":0.66728043999999997470951029754360206425189971923828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Just alcohol.\",\"start\":4098635,\"end\":4099361,\"confidence\":0.561604800000000015103296391316689550876617431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Just alcohol, okay.\",\"start\":4099634,\"end\":4100612,\"confidence\":0.73581160000000001009112793326494283974170684814453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Like, came back, that's a pinkle.\",\"start\":4101818,\"end\":4103139,\"confidence\":0.775188800000000011181100489920936524868011474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And would you classify yourself as alcohol dependent or an alcoholic?\",\"start\":4105937,\"end\":4109325,\"confidence\":0.64194720000000005111218115416704677045345306396484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Alcohol dependent.\",\"start\":4110358,\"end\":4111181,\"confidence\":0.5467733999999999650043491783435456454753875732421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Alcohol dependent, okay.\",\"start\":4111407,\"end\":4112488,\"confidence\":0.70475244999999997475015334202907979488372802734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I get medication off the doctor for it.\",\"start\":4113736,\"end\":4115285,\"confidence\":0.68851066000000005207226649872609414160251617431640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Okay, no problem.\",\"start\":4115850,\"end\":4117140,\"confidence\":0.58404654000000000291237256533349864184856414794921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"For my stomach, because I've damaged my stomach leaning into the drink over the years.\",\"start\":4117769,\"end\":4120625,\"confidence\":0.9447408299999999758966851004515774548053741455078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was there ever any substance abuse?\",\"start\":4122708,\"end\":4124323,\"confidence\":0.68683945999999995724039081324008293449878692626953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I've never took drugs.\",\"start\":4125513,\"end\":4126585,\"confidence\":0.70892710000000003223163957954966463148593902587890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay, never even thought of it.\",\"start\":4128644,\"end\":4130640,\"confidence\":0.52075810000000000155040424942853860557079315185546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't even think I've ever smoked a joint, to be honest with you.\",\"start\":4130705,\"end\":4132898,\"confidence\":0.5668111000000000121445964396116323769092559814453125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Fair enough, that's the best way, isn't it?\",\"start\":4135639,\"end\":4137773,\"confidence\":0.7820519999999999694040297981700859963893890380859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I know, that's kind of\\u2014 yeah, when I stayed in Birkdale Park, it was kind of a bad area back in the '90s for drugs and hanging about, but I never even took a necky, mind.\",\"start\":4138646,\"end\":4148545,\"confidence\":0.7170547000000000448238779426901601254940032958984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, what about any self-harm or suicidal thoughts?\",\"start\":4153703,\"end\":4157322,\"confidence\":0.60113519999999998066897433091071434319019317626953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've had suicidal thoughts, aye, but I've never self-harmed, no.\",\"start\":4158130,\"end\":4161285,\"confidence\":0.497352030000000000509174924445687793195247650146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":4161333,\"end\":4161511,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":4166981,\"end\":4167320,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Do you take any medication for any kind of sleep problems?\",\"start\":4167804,\"end\":4171411,\"confidence\":0.7691744000000000358596707883407361805438995361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've got\\u2014 I take sleeping tablets, but that's far.\",\"start\":4172353,\"end\":4176816,\"confidence\":0.63216890000000003357882860655081458389759063720703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Causing my sciatica in my back and my leg.\",\"start\":4177143,\"end\":4178850,\"confidence\":0.9255913000000000057099214245681650936603546142578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I get sleepless nights a lot.\",\"start\":4178914,\"end\":4180058,\"confidence\":0.66227066999999995022818666257080622017383575439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":4180589,\"end\":4180847,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"How has your experience in care affected any relationships?\",\"start\":4182925,\"end\":4187386,\"confidence\":0.8050424499999999650157178621157072484493255615234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't really have relationships, no.\",\"start\":4188497,\"end\":4190155,\"confidence\":0.67414940000000000974722524915705434978008270263671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I've not got much friends either because I don't really trust much.\",\"start\":4191395,\"end\":4193875,\"confidence\":0.846211849999999987659293765318579971790313720703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I'm kind of a loner, and that's kind of\\u2014 that affected me being in homes because you don't know who to trust.\",\"start\":4195706,\"end\":4202104,\"confidence\":0.7404554500000000150095047501963563263416290283203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":4202645,\"end\":4202744,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think I've got one close pal and that's about it.\",\"start\":4204560,\"end\":4208310,\"confidence\":0.72639109999999995626041027207975275814533233642578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And at my age, at 44, you think you're for funnels.\",\"start\":4208360,\"end\":4210310,\"confidence\":0.57025515999999998317804283942678011953830718994140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4211880,\"end\":4212300,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about intimacy?\",\"start\":4212300,\"end\":4213260,\"confidence\":0.83679840000000005328928409653599373996257781982421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Has it ever affected\\u2014 has your experience ever affected your ability to be intimate with someone?\",\"start\":4213480,\"end\":4217680,\"confidence\":0.73578905999999999476557377420249395072460174560546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Not kind of.\",\"start\":4218560,\"end\":4219180,\"confidence\":0.75874710000000000764686092225019820034503936767578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've not really been intimate with many people, to be honest with you, kind of.\",\"start\":4219180,\"end\":4221860,\"confidence\":0.61935510000000004726672386823338456451892852783203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":4221860,\"end\":4222420,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've had a couple of relationships, but I don't really tell them that much, you know what I mean?\",\"start\":4222420,\"end\":4226820,\"confidence\":0.75665199999999999125321892279316671192646026611328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think that you keep it all to yourself.\",\"start\":4226820,\"end\":4229170,\"confidence\":0.731225849999999955031171339214779436588287353515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It does affect you because some of the women you go out with you don't really tell us nothing, you don't say nothing.\",\"start\":4229200,\"end\":4234653,\"confidence\":0.5043984999999999718767185186152346432209014892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So sometimes you're better off just keeping things to yourself.\",\"start\":4234992,\"end\":4238319,\"confidence\":0.70295863999999996796219647876569069921970367431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":4240210,\"end\":4241576,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You don't tell anybody about your physical abuse and all that, I've never really done it, no.\",\"start\":4242682,\"end\":4247965,\"confidence\":0.5434595300000000239748487729229964315891265869140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4248433,\"end\":4250287,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"What about your\\u2014 obviously you said that you can't really trust people.\",\"start\":4250546,\"end\":4253271,\"confidence\":0.6938582699999999992002130966284312307834625244140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Would you say that trust is one of the biggest things it has affected?\",\"start\":4253433,\"end\":4256207,\"confidence\":0.59054773999999998768117848157999105751514434814453125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":4256937,\"end\":4257073,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4257447,\"end\":4257651,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what about any isolation?\",\"start\":4258618,\"end\":4259952,\"confidence\":0.81625616999999994760628396761603653430938720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Do you ever find yourself isolating yourself?\",\"start\":4260000,\"end\":4262234,\"confidence\":0.60943716999999997252501771072275005280971527099609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, I kind of\\u2014 I don't really do much.\",\"start\":4263038,\"end\":4266123,\"confidence\":0.65296560000000003487485855657723732292652130126953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I'm kind of a hussy person.\",\"start\":4266188,\"end\":4267935,\"confidence\":0.78804474999999996054356188324163667857646942138671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm kind of\\u2014 I'm not a socializer.\",\"start\":4268001,\"end\":4270090,\"confidence\":0.66658139999999999059099309306475333869457244873046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":4271740,\"end\":4272096,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I'd rather sit in the house with 10 cans and don't speak to people.\",\"start\":4272712,\"end\":4276844,\"confidence\":0.756298240000000010496705726836808025836944580078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And that's part of the reason.\",\"start\":4278898,\"end\":4280395,\"confidence\":0.67623569999999999513562443098635412752628326416015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4281908,\"end\":4282103,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what about your confidence?\",\"start\":4283662,\"end\":4285040,\"confidence\":0.7604758000000000350837581208907067775726318359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Confidence is low at times.\",\"start\":4285745,\"end\":4288165,\"confidence\":0.7681810000000000027142732506035827100276947021484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's not great, my confidence, but as you know, your confidence, sometimes it's good, sometimes it's bad.\",\"start\":4288854,\"end\":4294399,\"confidence\":0.50792676000000003266876547058927826583385467529296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, it can always flip, can't it?\",\"start\":4294623,\"end\":4296738,\"confidence\":0.696520000000000027995383788947947323322296142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It's up and down.\",\"start\":4297219,\"end\":4297732,\"confidence\":0.6753567000000000319914761348627507686614990234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Aye.\",\"start\":4297988,\"end\":4298084,\"confidence\":0.52665220000000001476792022003792226314544677734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, okay.\",\"start\":4298485,\"end\":4299366,\"confidence\":0.55090344000000002200323478973587043583393096923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything else you'd like to say about the effect it's had on relationships, any friendships, anything like that?\",\"start\":4300168,\"end\":4306577,\"confidence\":0.85804515999999997344360735951340757310390472412109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's just isolation, basically.\",\"start\":4307715,\"end\":4309061,\"confidence\":0.62608859999999999512709791815723292529582977294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Cause it is.\",\"start\":4309286,\"end\":4310611,\"confidence\":0.54281579999999995944648389922804199159145355224609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's just a joke.\",\"start\":4310692,\"end\":4311839,\"confidence\":0.5711344499999999602124489683774299919605255126953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Actually, I know it's a bad thing to say, I think care homes should be shut.\",\"start\":4312033,\"end\":4315280,\"confidence\":0.8165139999999999620428070556954480707645416259765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Well, back in the day.\",\"start\":4319650,\"end\":4320169,\"confidence\":0.809081139999999976453182171098887920379638671875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I don't know what they're like now, right enough, but I've heard a lot of good things about care homes these days.\",\"start\":4320250,\"end\":4324163,\"confidence\":0.92480130000000004830695843338617123663425445556640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, you kind of question why now.\",\"start\":4325550,\"end\":4327963,\"confidence\":0.535607900000000025642066248110495507717132568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Right.\",\"start\":4329145,\"end\":4329485,\"confidence\":0.56647499999999995079491554861306212842464447021484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"How has your overall experience affected your education, your work, your opportunities, finances, housing, or day-to-day stability?\",\"start\":4330182,\"end\":4338244,\"confidence\":0.84397800000000000597566440774244256317615509033203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It's kinda affected them all because I kinda don't work and things like that.\",\"start\":4340148,\"end\":4344173,\"confidence\":0.78588930000000001285798134631477296352386474609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You don't work?\",\"start\":4344640,\"end\":4345381,\"confidence\":0.52886354999999996007176150669693015515804290771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm on disability, aye.\",\"start\":4345864,\"end\":4347330,\"confidence\":0.57100903999999996774050714520853944122791290283203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":4348569,\"end\":4348730,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It affects your confidence actually.\",\"start\":4348811,\"end\":4350692,\"confidence\":0.56451229999999996689297176999389193952083587646484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It's kinda sticks in your head and I've tried working a couple of times and then things just come into your head and you end up going, \\\"Ah, I can't do bother with this, I just wind me head.\\\" Sometimes you depress yourself there thinking about it.\",\"start\":4350853,\"end\":4364140,\"confidence\":0.541171700000000033270453059230931103229522705078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":4364550,\"end\":4365170,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then there are times you're all right, if you know what I mean.\",\"start\":4365170,\"end\":4366890,\"confidence\":0.63092570000000003371809498275979422032833099365234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's kind of\\u2014 No, I understand.\",\"start\":4366890,\"end\":4371540,\"confidence\":0.73645466999999997792514250249951146543025970458984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I'd love company, to be honest with you.\",\"start\":4371590,\"end\":4373210,\"confidence\":0.8446749000000000062726712712901644408702850341796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've had a couple of relationships and sometimes the woman go out and you don't look happy, and then at times you look happy.\",\"start\":4373210,\"end\":4379020,\"confidence\":0.5385769000000000250594212047872133553028106689453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It's just\\u2014 I think it's\\u2014 I don't know what it is.\",\"start\":4379170,\"end\":4381290,\"confidence\":0.60242629999999997014725749977515079081058502197265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's just 50\\/50.\",\"start\":4381290,\"end\":4382210,\"confidence\":0.63643324000000001117172132580890320241451263427734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think it just comes and goes.\",\"start\":4382210,\"end\":4383350,\"confidence\":0.66791063999999999989398702382459305226802825927734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, yeah.\",\"start\":4383350,\"end\":4384390,\"confidence\":0.493536350000000012538947657958487980067729949951171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's always there.\",\"start\":4384390,\"end\":4385170,\"confidence\":0.56399535999999994562159599809092469513416290283203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It's not going away, I don't think.\",\"start\":4385170,\"end\":4386370,\"confidence\":0.497986819999999996699813209488638676702976226806640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Mr Patrick, is there anything that triggers you?\",\"start\":4386666,\"end\":4389320,\"confidence\":0.828813400000000033429614632041193544864654541015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Any places, smells, authority figures, institutions, or situations that you would avoid because it triggers you?\",\"start\":4389449,\"end\":4395954,\"confidence\":0.680005430000000021806272343383170664310455322265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Well, I don't really get much, so I think I don't really know that answer to that.\",\"start\":4398280,\"end\":4401327,\"confidence\":0.54951669999999996907291688330587930977344512939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I can't really answer that one.\",\"start\":4401456,\"end\":4402326,\"confidence\":0.53665119999999999489403990082792006433010101318359375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, no, that's okay.\",\"start\":4402584,\"end\":4403794,\"confidence\":0.48245510000000002559517042755032889544963836669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You don't have to.\",\"start\":4403858,\"end\":4404439,\"confidence\":0.68383030000000000203641548068844713270664215087890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't like being in private places like councils and institutions and things like that.\",\"start\":4405788,\"end\":4410235,\"confidence\":0.90438943999999998890615415803040377795696258544921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't like that.\",\"start\":4410300,\"end\":4410725,\"confidence\":0.93245199999999994755484067354700528085231781005859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't even like going to my doctor's because there's a lot of people about.\",\"start\":4412084,\"end\":4415034,\"confidence\":0.96692250000000001808331262509454973042011260986328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"These are my doctor's phones, mate, because I think I told them I don't like coming to surgeries.\",\"start\":4417730,\"end\":4421607,\"confidence\":0.7763662000000000062982508097775280475616455078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So would you say that you avoid contact?\",\"start\":4424190,\"end\":4426355,\"confidence\":0.80292565000000004626912186722620390355587005615234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I avoid contact with people, yes.\",\"start\":4427381,\"end\":4429204,\"confidence\":0.6443689999999999695745600547525100409984588623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think that's in my heart, mate.\",\"start\":4431411,\"end\":4434030,\"confidence\":0.5430063000000000528189048054628074169158935546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And do you avoid contact with people because of what you went through or because of the aftermath?\",\"start\":4434580,\"end\":4438380,\"confidence\":0.5500287999999999843936393517651595175266265869140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Could have went away through and after myself.\",\"start\":4439674,\"end\":4441703,\"confidence\":0.82650440000000002793711928461561910808086395263671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, I think that even my pal says to me, you need to start getting out now.\",\"start\":4441993,\"end\":4445874,\"confidence\":0.679740699999999975489117787219583988189697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And you don't, you don't tell people anything that happens to you.\",\"start\":4446679,\"end\":4449575,\"confidence\":0.5943749000000000393129084841348230838775634765625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"So yeah, I'm quite happy you've been on.\",\"start\":4449688,\"end\":4452178,\"confidence\":0.93708919999999995553707776707597076892852783203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That's all you do.\",\"start\":4452612,\"end\":4453463,\"confidence\":0.63620270000000000987228077065083198249340057373046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, what impact has this experience had on your life overall?\",\"start\":4454074,\"end\":4459136,\"confidence\":0.88542365999999994574665151958470232784748077392578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I've not got a life basically.\",\"start\":4461510,\"end\":4462707,\"confidence\":0.86125963999999999298751163223641924560070037841796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"To be honest with you, I've not really got a life.\",\"start\":4464170,\"end\":4466670,\"confidence\":0.6022855000000000291748847303097136318683624267578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"My life is basically a loner, been in the house myself and kind of keep myself to myself.\",\"start\":4466830,\"end\":4473870,\"confidence\":0.69594129999999998492654640358523465692996978759765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":4474510,\"end\":4475850,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Everybody else has got a life, they go out and socialise, things like that, but you don't want me.\",\"start\":4475850,\"end\":4480210,\"confidence\":0.467107600000000011686296375046367757022380828857421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't know what it is, I don't know.\",\"start\":4480210,\"end\":4481450,\"confidence\":0.69079049999999997400124129853793419897556304931640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I was kind of hoping it would go away, but no, it's not.\",\"start\":4482270,\"end\":4486370,\"confidence\":0.6179799999999999737809730504523031413555145263671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What if, so how do you, what do you think would have been different about your life had you not have been in care?\",\"start\":4486370,\"end\":4493250,\"confidence\":0.800327400000000022117774278740398585796356201171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't know, I think maybe if I was in care, I would have had a career or had a family or had a normal life, but no, I've not got any of that.\",\"start\":4494883,\"end\":4506661,\"confidence\":0.48682216000000000377667674911208450794219970703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I might not, through the care settings I'm on.\",\"start\":4506758,\"end\":4510430,\"confidence\":0.54294085999999996960951875735190697014331817626953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":4510543,\"end\":4510656,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I've not got a family, I've not got a career, I've not got anything like that.\",\"start\":4510802,\"end\":4515979,\"confidence\":0.7735970599999999475215872735134325921535491943359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think if I was in care, this You sit and think to yourself, I might have had a life.\",\"start\":4516060,\"end\":4520994,\"confidence\":0.705922249999999973368858263711445033550262451171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No, these days, no, you've not got a life.\",\"start\":4523540,\"end\":4525280,\"confidence\":0.81976455000000003625615363489487208425998687744140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4525747,\"end\":4525860,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Have you ever received any counselling, therapy, mental health, addiction, GP, hospital, or professional support?\",\"start\":4527745,\"end\":4534621,\"confidence\":0.75335099999999999287325636032619513571262359619140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":4535512,\"end\":4535593,\"confidence\":0.49361873000000000555331780560663901269435882568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":4536710,\"end\":4536969,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"As I said, you don't tell people, you keep it to yourself.\",\"start\":4537454,\"end\":4539575,\"confidence\":0.78894549999999996625632547875284217298030853271484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It's another thing that a lot of people don't get out of the kingdom.\",\"start\":4541660,\"end\":4544156,\"confidence\":0.63923870000000004854001645071548409759998321533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Sorry, you talk to your lawyer, I think.\",\"start\":4544920,\"end\":4546680,\"confidence\":0.6287120600000000170126668308512307703495025634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, they've got to keep themselves private and confidential.\",\"start\":4547270,\"end\":4550360,\"confidence\":0.73101150000000003625899580583791248500347137451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, there's nothing\\u2014 there's no judgement about it.\",\"start\":4550710,\"end\":4554370,\"confidence\":0.7993221999999999827224428372574038803577423095703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"People, you tell who you want to tell, and if you don't want to tell anyone, you don't need to.\",\"start\":4554370,\"end\":4558050,\"confidence\":0.66930144999999996446859995558043010532855987548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Nobody's\\u2014 there's no force in you to tell anyone, do you know what I mean?\",\"start\":4558210,\"end\":4560860,\"confidence\":0.6474939600000000350377149516134522855281829833984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You don't need to.\",\"start\":4561310,\"end\":4562290,\"confidence\":0.65854299999999998949107293810811825096607208251953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I know it's your business.\",\"start\":4562290,\"end\":4564180,\"confidence\":0.69444453999999999904702008279855363070964813232421875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I don't tell anybody anything, and that's why I'd love to have been able to speak to people now, but now you can Well, I appreciate your bravery speaking to me about it.\",\"start\":4564450,\"end\":4575585,\"confidence\":0.629705799999999982219378580339252948760986328125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"It helps and it means a lot that you've trusted me with it.\",\"start\":4576927,\"end\":4580017,\"confidence\":0.951118099999999966343011692515574395656585693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Have you ever been diagnosed with any relevant health conditions or taken any medication?\",\"start\":4582550,\"end\":4586781,\"confidence\":0.79324399999999994914645640164962969720363616943359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I take medication just now.\",\"start\":4587992,\"end\":4589220,\"confidence\":0.8574751000000000455969484391971491277217864990234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, what medication is that?\",\"start\":4590157,\"end\":4591388,\"confidence\":0.74724800000000002331290716028888709843158721923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Amitriptyline.\",\"start\":4592762,\"end\":4593318,\"confidence\":0.6409008000000000482287987324525602161884307861328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And is that your sleeping tablets?\",\"start\":4596998,\"end\":4598380,\"confidence\":0.800882459999999962718675305950455367565155029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, that's sleeping tablets to help your mouth.\",\"start\":4599258,\"end\":4601274,\"confidence\":0.60298467000000000037829295251867733895778656005859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":4602929,\"end\":4603172,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Any other medications, or is it just the amitriptyline and the sleeping tablets?\",\"start\":4604048,\"end\":4607371,\"confidence\":0.84498430000000002149107558579999022185802459716796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Quite a few.\",\"start\":4607938,\"end\":4608425,\"confidence\":0.74600750000000004558131649901042692363262176513671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Some of Aston.\",\"start\":4609960,\"end\":4610610,\"confidence\":0.68693554000000001114045744543545879423618316650390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":4614044,\"end\":4614304,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then there's Cocodamol.\",\"start\":4615345,\"end\":4616436,\"confidence\":0.733234350000000034697222872637212276458740234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4619708,\"end\":4619965,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I used to take that.\",\"start\":4624558,\"end\":4625441,\"confidence\":0.753194029999999958846501613152213394641876220703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And my Loxican.\",\"start\":4627206,\"end\":4628765,\"confidence\":0.69698906000000004912209305985015816986560821533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, I'll just leave them in there for now.\",\"start\":4634489,\"end\":4637981,\"confidence\":0.79570339999999994962109894913737662136554718017578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm sure we'll have on your GP records all of your medicines.\",\"start\":4638127,\"end\":4641635,\"confidence\":0.8514381600000000549499645785544998943805694580078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4644183,\"end\":4644523,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Are you receiving support now?\",\"start\":4644733,\"end\":4646349,\"confidence\":0.8912561500000000247467824010527692735195159912109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":4647496,\"end\":4647722,\"confidence\":0.49361873000000000555331780560663901269435882568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":4648692,\"end\":4648773,\"confidence\":0.49361873000000000555331780560663901269435882568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":4649240,\"end\":4649497,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there any sibling, relative, friend, partner, or professional who you would like to provide a supporting statement for your claim?\",\"start\":4651655,\"end\":4659777,\"confidence\":0.91477953999999994660896618370315991342067718505859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, I don't.\",\"start\":4660860,\"end\":4661604,\"confidence\":0.561901329999999976649860400357283651828765869140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've not told anybody.\",\"start\":4661669,\"end\":4662525,\"confidence\":0.7464169000000000497863084092386998236179351806640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've not said to anybody about it.\",\"start\":4662638,\"end\":4663851,\"confidence\":0.74899050000000000348876483258209191262722015380859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, okay.\",\"start\":4664158,\"end\":4664820,\"confidence\":0.55090344000000002200323478973587043583393096923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I spoke to the advice, they kinda said if you've not spoke to anybody, first thing I'll ask is kinda especially your boss.\",\"start\":4665855,\"end\":4673452,\"confidence\":0.66133169999999996679918012887355871498584747314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I'm going to ask you the last couple of questions now, so we are close to the end.\",\"start\":4674126,\"end\":4679345,\"confidence\":0.80610020000000004447571200216771103441715240478515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So why are you applying to the Scottish Redress Scheme, and what would you like to come from telling your storey to the Scottish Government about what you went through?\",\"start\":4679907,\"end\":4687325,\"confidence\":0.8004405500000000284188672594609670341014862060546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'd like them to deal with what happened back in the past and actually accept responsibility for no doing enough to help young people in care.\",\"start\":4688674,\"end\":4697457,\"confidence\":0.5426522499999999471498313141637481749057769775390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Never really done nothing to help people in care homes back in the day.\",\"start\":4699950,\"end\":4703750,\"confidence\":0.749033199999999954599161355872638523578643798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think there should have been something there, but they didn't do that here at the care homes in Baroda, did they?\",\"start\":4710300,\"end\":4714320,\"confidence\":0.5675260399999999538778183705289848148822784423828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4714320,\"end\":4715720,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what would you like to come from, like, telling your storey?\",\"start\":4715720,\"end\":4718660,\"confidence\":0.88479202999999995160607113575679250061511993408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Like, where\\u2014 what do you want people to know from telling your storey?\",\"start\":4718660,\"end\":4722360,\"confidence\":0.75346290000000004649649554266943596303462982177734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I want them to know what happened back in the day, and I don't want people just to ignore what happened back in the day, because a lot of people just ignore it.\",\"start\":4723420,\"end\":4729380,\"confidence\":0.51155673999999995427145904614008031785488128662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Go, 'It happened back in the day, but it's the past.' It's not the past.\",\"start\":4729700,\"end\":4733630,\"confidence\":0.64237219999999994879402720471262000501155853271484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It's not the past for people that suffered it.\",\"start\":4733630,\"end\":4735720,\"confidence\":0.656195340000000015834302757866680622100830078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, absolutely.\",\"start\":4735750,\"end\":4736690,\"confidence\":0.5014298999999999839616293684230186045169830322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's actually\\u2014 it's in the future.\",\"start\":4736690,\"end\":4738190,\"confidence\":0.71013457000000002050654757113079540431499481201171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It's still in their heads, and it's still in\\u2014 I know a few people in homes that have been homes that committed suicide through all this and all that.\",\"start\":4738190,\"end\":4744790,\"confidence\":0.82283640000000002334701321160537190735340118408203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yeah, that's actually\\u2014 I don't understand why people say, 'Oh, that was years ago, just ignore it,' and all that.\",\"start\":4744790,\"end\":4750510,\"confidence\":0.77789253000000002646885377544094808399677276611328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's just\\u2014 it's not something you can ignore.\",\"start\":4750560,\"end\":4752240,\"confidence\":0.58780149999999997678656882271752692759037017822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":4752310,\"end\":4752760,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's there on some people's memories, that's what it is.\",\"start\":4755150,\"end\":4758040,\"confidence\":0.7723240000000000105018216345342807471752166748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4759972,\"end\":4762961,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what would acknowledgement mean to you?\",\"start\":4766223,\"end\":4767846,\"confidence\":0.78145739999999996872048768636886961758136749267578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So what would the Scottish government acknowledging what you went through mean to you?\",\"start\":4767990,\"end\":4771475,\"confidence\":0.788876530000000020237393982824869453907012939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It'd mean a lot if you get an apology off them and admitted that the care homes back in the day, when they should have been, it shouldn't have been happening.\",\"start\":4772784,\"end\":4781241,\"confidence\":0.4795141499999999723513610661029815673828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"There should have been rules, there should have been people checking up in care homes they should have been hanged down the tear holes back in the day.\",\"start\":4781339,\"end\":4786850,\"confidence\":0.6645934000000000008157030606525950133800506591796875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I'm glad it should have happened back in the day.\",\"start\":4787210,\"end\":4789150,\"confidence\":0.851794799999999963091568133677355945110321044921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, see, they should have been monitored more closely.\",\"start\":4789990,\"end\":4793080,\"confidence\":0.514656360000000034915501601062715053558349609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I just want the Scottish government to take responsibility, but I think when I'm bringing out the red vest map, they're taking some kind of responsibility, but they're not taking it all.\",\"start\":4793610,\"end\":4804130,\"confidence\":0.546820700000000048390802476205863058567047119140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They're just saying, we'll give you compensation, that's it.\",\"start\":4804410,\"end\":4807870,\"confidence\":0.791661139999999985406020641676150262355804443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, and it's and we'll get an apology.\",\"start\":4807870,\"end\":4810472,\"confidence\":0.690280739999999948253162074252031743526458740234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't think that's enough.\",\"start\":4810637,\"end\":4811515,\"confidence\":0.8111433999999999588936816508066840469837188720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I actually think they should have done something back then.\",\"start\":4813700,\"end\":4816811,\"confidence\":0.73507595000000003349072130731656216084957122802734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It's just politicians and governments, they just\\u2014 they don't care about the public.\",\"start\":4818428,\"end\":4822868,\"confidence\":0.92139610000000005118891976962913759052753448486328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They never have.\",\"start\":4823355,\"end\":4823746,\"confidence\":0.47663504000000000981884795692167244851589202880859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4825840,\"end\":4826114,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything else that you would like Redress Scotland to understand about what happened or the harm that you lived with?\",\"start\":4836523,\"end\":4842199,\"confidence\":0.65125686000000004849397328143822960555553436279296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'd like them to understand what happened, completely.\",\"start\":4843486,\"end\":4845451,\"confidence\":0.7391919000000000128380861497134901583194732666015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I hope it doesn't happen to other people.\",\"start\":4845821,\"end\":4848334,\"confidence\":0.580760900000000024334667614311911165714263916015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It's running behind me, it's mentally invasive, it just stays with you, it just doesn't go away.\",\"start\":4848559,\"end\":4854290,\"confidence\":0.515154499999999959669594318256713449954986572265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I think that's why they brought Redress up, because the Scottish government knew it was wrong and they brought that up.\",\"start\":4854917,\"end\":4860401,\"confidence\":0.7496618600000000132155264509492553770542144775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I brought that to you people for conversation.\",\"start\":4860560,\"end\":4862490,\"confidence\":0.85009480000000003929727654394810087978839874267578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't think conversation's enough.\",\"start\":4862880,\"end\":4864470,\"confidence\":0.84194815000000000626556584393256343901157379150390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, it's nowhere near justice.\",\"start\":4865620,\"end\":4868180,\"confidence\":0.75565899999999996961008719154051505029201507568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't think you've got to obey the conversation.\",\"start\":4868300,\"end\":4869220,\"confidence\":0.5238592600000000487625584355555474758148193359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, that's just\\u2014 it might make your life a wee bit happier and make you better and that, but it's not going to bring back your youth and your young and maybe your future and that.\",\"start\":4870200,\"end\":4880720,\"confidence\":0.47945797000000001109043523683794774115085601806640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Your future's basically fucked, if you know what I mean.\",\"start\":4880720,\"end\":4883000,\"confidence\":0.9658896999999999621877577737905085086822509765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, I don't think they understand that.\",\"start\":4883120,\"end\":4886200,\"confidence\":0.7449670999999999931873162495321594178676605224609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think they're just saying we'll give you compensation, that's it.\",\"start\":4887920,\"end\":4890860,\"confidence\":0.7725146400000000301844238492776639759540557861328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We'll give you an apology, that's you.\",\"start\":4890860,\"end\":4892510,\"confidence\":0.65580355999999995209037706445087678730487823486328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That's it, belty, that's you.\",\"start\":4893720,\"end\":4895880,\"confidence\":0.73188679999999994851833662323770113289356231689453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't think that's enough, man.\",\"start\":4895880,\"end\":4897790,\"confidence\":0.86477579999999998339177409434341825544834136962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, I think it should have been dealt with years ago.\",\"start\":4897920,\"end\":4900160,\"confidence\":0.5656484999999999985220711096189916133880615234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think it was 2000, was it 2017?\",\"start\":4900680,\"end\":4903970,\"confidence\":0.89161736000000002544396693338057957589626312255859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, they did this scheme, that should have been years before that.\",\"start\":4904640,\"end\":4910440,\"confidence\":0.492919600000000013295675671542994678020477294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Absolutely.\",\"start\":4910440,\"end\":4911860,\"confidence\":0.465044979999999996689297176999389193952083587646484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And dealt with before that.\",\"start\":4911860,\"end\":4912920,\"confidence\":0.77141154000000000667824906486202962696552276611328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything important that we haven't covered today?\",\"start\":4914095,\"end\":4916305,\"confidence\":0.59380555000000001530935378468711860477924346923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I think we've covered quite a lot.\",\"start\":4917322,\"end\":4919403,\"confidence\":0.69589394000000004414374643602059222757816314697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, is there any\\u2014 I've spoken for much of years.\",\"start\":4919645,\"end\":4923156,\"confidence\":0.80824050000000002835776058418559841811656951904296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Well, do you know what, I'm glad that you were able to do so with me.\",\"start\":4924258,\"end\":4926787,\"confidence\":0.93758430000000003712301577252219431102275848388671875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"It's just, it's me, I just make people feel really comfortable.\",\"start\":4926868,\"end\":4929428,\"confidence\":0.805107299999999970196995491278357803821563720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there any wording that you would like to have handled carefully?\",\"start\":4931229,\"end\":4933487,\"confidence\":0.88288759999999999461550714840996079146862030029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":4935214,\"end\":4935295,\"confidence\":0.49361873000000000555331780560663901269435882568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, okay.\",\"start\":4935684,\"end\":4936186,\"confidence\":0.595505830000000013768612916464917361736297607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"How are you feeling?\",\"start\":4937708,\"end\":4938469,\"confidence\":0.8447047500000000042064129956997931003570556640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I could see a lot of phone numbers, but I just couldn't.\",\"start\":4938534,\"end\":4940640,\"confidence\":0.73967992999999998549043311868445016443729400634765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You should not.\",\"start\":4941469,\"end\":4941985,\"confidence\":0.69164440000000004804547870662645436823368072509765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Tell them you've changed your mind.\",\"start\":4943502,\"end\":4944567,\"confidence\":0.6970832000000000139294797918410040438175201416015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm not really a hater.\",\"start\":4945212,\"end\":4946939,\"confidence\":0.72293996999999998731567529830499552190303802490234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't like swearing much.\",\"start\":4948338,\"end\":4949359,\"confidence\":0.9237919999999999465245537066948600113391876220703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm not a big swearer.\",\"start\":4949538,\"end\":4950397,\"confidence\":0.55867666000000004711267820312059484422206878662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, only when necessary, eh?\",\"start\":4950445,\"end\":4953606,\"confidence\":0.73006033999999997430307985268882475793361663818359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I know, Celtic's playing tonight.\",\"start\":4954384,\"end\":4956670,\"confidence\":0.76760507000000000044082071326556615531444549560546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You've just signed that Alex Oxlade-Chamberlain, haven't you?\",\"start\":4958588,\"end\":4961831,\"confidence\":0.7738218999999999514471937800408340990543365478515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He's been there for the last year.\",\"start\":4962702,\"end\":4963590,\"confidence\":0.797432600000000046946979637141339480876922607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He's been there over a year now.\",\"start\":4963703,\"end\":4964735,\"confidence\":0.7360200999999999549316953562083654105663299560546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I thought it was only a couple of months.\",\"start\":4965445,\"end\":4966574,\"confidence\":0.62370409999999998351682961583719588816165924072265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"That's how far behind I am.\",\"start\":4966970,\"end\":4968605,\"confidence\":0.78853183999999998388119593073497526347637176513671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He signed last\\u2014 when did he sign?\",\"start\":4969310,\"end\":4971474,\"confidence\":0.912321570000000026112729756277985870838165283203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know, just now?\",\"start\":4971811,\"end\":4972853,\"confidence\":0.6994884999999999575237552562612108886241912841796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"August?\",\"start\":4973077,\"end\":4973318,\"confidence\":0.82873154000000004426595978657132945954799652099609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Oh, was it?\",\"start\":4973815,\"end\":4974215,\"confidence\":0.7819430000000000546833689440973103046417236328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Oh God.\",\"start\":4974873,\"end\":4975546,\"confidence\":0.48049986000000000085918827608111314475536346435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He signed in January.\",\"start\":4975899,\"end\":4976780,\"confidence\":0.88676319999999997367723381103132851421833038330078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Ah.\",\"start\":4977726,\"end\":4977774,\"confidence\":0.57085390000000002519442432458163239061832427978515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"A year's deal.\",\"start\":4979249,\"end\":4979842,\"confidence\":0.67215020000000003097540002272580750286579132080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"A year's deal.\",\"start\":4980051,\"end\":4981686,\"confidence\":0.67215020000000003097540002272580750286579132080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They just give him a new year's contract.\",\"start\":4981750,\"end\":4983578,\"confidence\":0.80980949999999995991828427577274851500988006591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was it?\",\"start\":4984555,\"end\":4984764,\"confidence\":0.8071844999999999714646037318743765354156494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, you won the last cup, didn't you?\",\"start\":4985341,\"end\":4987040,\"confidence\":0.6766310300000000221842810788075439631938934326171875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I won the last one, won the weekend off.\",\"start\":4988227,\"end\":4990567,\"confidence\":0.832937400000000049971049520536325871944427490234375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"You're doing pretty well for the start of this season.\",\"start\":4990711,\"end\":4992699,\"confidence\":0.95811279999999998668869238827028311789035797119140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Not so much.\",\"start\":4993983,\"end\":4995357,\"confidence\":0.50780890000000000750191020415513776242733001708984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's a good point.\",\"start\":4996634,\"end\":4998363,\"confidence\":0.921371759999999984103169481386430561542510986328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I like the football.\",\"start\":4999462,\"end\":5000367,\"confidence\":0.4774766599999999971970510159735567867755889892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I try and keep up with a bit of it.\",\"start\":5000464,\"end\":5001740,\"confidence\":0.7733477399999999502000491702347062528133392333984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"My favourite player years ago when I was young was Alan Shearer.\",\"start\":5003240,\"end\":5005708,\"confidence\":0.91194856000000001916561132020433433353900909423828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I liked him.\",\"start\":5006079,\"end\":5006418,\"confidence\":0.78874929999999998653237298640306107699871063232421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm from Newcastle.\",\"start\":5006967,\"end\":5007806,\"confidence\":0.86619740000000000623714413450215943157672882080078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I loved Shearer.\",\"start\":5009132,\"end\":5009958,\"confidence\":0.96196910000000002138875743185053579509258270263671875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Shearer was brilliant.\",\"start\":5010272,\"end\":5010883,\"confidence\":0.7783362000000000335830918629653751850128173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He played with Chris Sutton at Blackburn.\",\"start\":5012280,\"end\":5013948,\"confidence\":0.91362244000000003563144446161459200084209442138671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He was\\u2014 Yeah, he did.\",\"start\":5014012,\"end\":5015535,\"confidence\":0.7553323499999999857124066693359054625034332275390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Chris Sutton played for Celtic, sure.\",\"start\":5016441,\"end\":5017737,\"confidence\":0.86844989999999999685798002246883697807788848876953125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, Shearer was good.\",\"start\":5018647,\"end\":5019887,\"confidence\":0.89457949999999997192645651011844165623188018798828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I liked them, Shola Myobi.\",\"start\":5020918,\"end\":5023414,\"confidence\":0.9155708000000000179596781890722922980785369873046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"He was good.\",\"start\":5025008,\"end\":5025443,\"confidence\":0.93175065999999995280944631304009817540645599365234375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"He was good, yeah.\",\"start\":5025588,\"end\":5026747,\"confidence\":0.92587549999999996241939470564830116927623748779296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"One of the best players with Newcastle I've seen ever was Faustino Asprilla.\",\"start\":5026957,\"end\":5031472,\"confidence\":0.9728672499999999612185774822137318551540374755859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes, yeah.\",\"start\":5031876,\"end\":5033150,\"confidence\":0.55062336000000000613141537542105652391910552978515625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Him and Genoa were brilliant.\",\"start\":5033570,\"end\":5035248,\"confidence\":0.90242933999999996874663565904484130442142486572265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, yeah.\",\"start\":5035667,\"end\":5036796,\"confidence\":0.493536350000000012538947657958487980067729949951171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I mean, I think they were\\u2014 we have had some good teams, but this, this, I think this season is going to be a struggle.\",\"start\":5036942,\"end\":5041595,\"confidence\":0.5674962999999999535560846197768114507198333740234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I know, that's why I'm a bit gutted.\",\"start\":5045696,\"end\":5047234,\"confidence\":0.8350395600000000140283873406588099896907806396484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm not clutching on straws to this season, I'll tell you that.\",\"start\":5047298,\"end\":5050439,\"confidence\":0.67605389999999998540403112201602198183536529541015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Sold Tonali, sold Guevara, sold Isaac last year, sold Gobert to Barcelona.\",\"start\":5051160,\"end\":5058003,\"confidence\":0.8375510999999999928178340269369073212146759033203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I know, sold about 300+ million pounds worth of players.\",\"start\":5058436,\"end\":5061657,\"confidence\":0.6613533000000000328100213664583861827850341796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, and haven't even bought anyone proper yet.\",\"start\":5061881,\"end\":5063836,\"confidence\":0.491435400000000022213697548068012110888957977294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I know.\",\"start\":5064605,\"end\":5064717,\"confidence\":0.5131721000000000199037231141119264066219329833984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I've bought someone actually, bought someone from Benfica.\",\"start\":5065022,\"end\":5067746,\"confidence\":0.87645309999999998495923136943019926548004150390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Ah, a right-back.\",\"start\":5068612,\"end\":5069349,\"confidence\":0.79877469999999994865191865756059996783733367919921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":5069829,\"end\":5070551,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The guys that own Newcastle are richer than Man City.\",\"start\":5071272,\"end\":5073662,\"confidence\":0.59587497000000000380026676793931983411312103271484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Can't spend it though, can we?\",\"start\":5074480,\"end\":5075618,\"confidence\":0.55714357000000003239392754039727151393890380859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I know.\",\"start\":5076468,\"end\":5076709,\"confidence\":0.5131721000000000199037231141119264066219329833984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It's all this financial fair play, but it's not fair, is it?\",\"start\":5076821,\"end\":5079468,\"confidence\":0.80535860000000003555697958290693350136280059814453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Well, if we just sell a few of our players, I think we'd be able to spend that.\",\"start\":5080238,\"end\":5084119,\"confidence\":0.80890994999999998871231809971504844725131988525390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, you'd like to think so, wouldn't you?\",\"start\":5084247,\"end\":5085803,\"confidence\":0.70009209999999999496367308893240988254547119140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But apparently not.\",\"start\":5085851,\"end\":5086653,\"confidence\":0.5881016999999999494974645131151191890239715576171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So we'll see how this season goes.\",\"start\":5086750,\"end\":5088626,\"confidence\":0.80140350000000004637712436306173913180828094482421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It might be that I ring you in a few months to tell you Redress's decision and we're relegated already.\",\"start\":5088674,\"end\":5093775,\"confidence\":0.82689550000000000551381162949837744235992431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, God.\",\"start\":5093983,\"end\":5094464,\"confidence\":0.475066959999999982589002911481657065451145172119140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Patrick, how are you feeling after discussing all of this?\",\"start\":5094897,\"end\":5099853,\"confidence\":0.84099025000000005025668770031188614666461944580078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Aye, aye, I think it'll go.\",\"start\":5100687,\"end\":5103572,\"confidence\":0.60110300000000005393729907154920510947704315185546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, and do you feel safe to be ending the call with me?\",\"start\":5104533,\"end\":5107995,\"confidence\":0.81186340000000001282387529499828815460205078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes, aye, it's better.\",\"start\":5108941,\"end\":5109983,\"confidence\":0.8626413299999999839684505786863155663013458251953125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Couldn't wait to speak to you.\",\"start\":5110544,\"end\":5112659,\"confidence\":0.9557338399999999456468913194839842617511749267578125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I'm glad.\",\"start\":5112787,\"end\":5113348,\"confidence\":0.95931332999999996413720282362191937863826751708984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there someone you can contact for support if you need any support?\",\"start\":5113861,\"end\":5117035,\"confidence\":0.88236546999999998508457110801828093826770782470703125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I've got a good pal, he's back in Mother Russia, he comes in quite a lot.\",\"start\":5118076,\"end\":5122275,\"confidence\":0.8904644999999999921413973424932919442653656005859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Oh, that's good, I'm glad.\",\"start\":5122644,\"end\":5123942,\"confidence\":0.98490580000000005345128784028929658234119415283203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I'm now going to quickly explain the next steps to you just so that you have a rough idea.\",\"start\":5124135,\"end\":5130193,\"confidence\":0.81478565999999996716240957539412193000316619873046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So after this call, I'm going to go away and I'm going to neaten up because I've taken it down as notes.\",\"start\":5130817,\"end\":5134775,\"confidence\":0.78561150000000001814015604395535774528980255126953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm going to write it into a full statement.\",\"start\":5134839,\"end\":5136617,\"confidence\":0.83896409999999999040909415271016769111156463623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Once that's done, it'll be emailed over to you, so you'll get your statement and you'll get a payment authority letter, and it's just so you can read through it, make sure you're happy with it.\",\"start\":5137483,\"end\":5147688,\"confidence\":0.65409159999999999524078475587884895503520965576171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You'll sign the statement and the payment authority letter, and that'll get sent back to us.\",\"start\":5148281,\"end\":5153488,\"confidence\":0.91891460000000002583675495770876295864582061767578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"We'll then send it off to Redress, and you'll have to do an identification verification So it's literally a 20-second WhatsApp video call where our head solicitor and my manager joins the call with you, and you'll hold your ID up to your face and they'll say yep, and then it's done.\",\"start\":5153729,\"end\":5171502,\"confidence\":0.843728000000000033509195418446324765682220458984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Okay, it's really, really quick, it's in like 20 seconds and then it's done.\",\"start\":5172015,\"end\":5177015,\"confidence\":0.805113729999999971909119267365895211696624755859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, we don't really hang about with it.\",\"start\":5177064,\"end\":5178666,\"confidence\":0.72838469999999999604511913275928236544132232666015625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No problem.\",\"start\":5179468,\"end\":5179868,\"confidence\":0.64868289999999995121271467724000103771686553955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Are you happy with how the next steps have been explained?\",\"start\":5180109,\"end\":5182193,\"confidence\":0.85840879999999997185256006559939123690128326416015625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":5183058,\"end\":5183315,\"confidence\":0.46103897999999998713605009470484219491481781005859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Perfect.\",\"start\":5183876,\"end\":5184372,\"confidence\":0.76724190000000003220037569917622022330760955810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, that is your witness statement complete, Patrick.\",\"start\":5184437,\"end\":5187145,\"confidence\":0.86527889999999996195612084193271584808826446533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I will, like I said, go away, write this up, and I will contact you when it is ready for you to read through and sign, okay?\",\"start\":5188270,\"end\":5195149,\"confidence\":0.85792893000000003400629111638409085571765899658203125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's brilliant, thanks, you're welcome.\",\"start\":5195921,\"end\":5196917,\"confidence\":0.988928299999999982361487127491272985935211181640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Alright, thank you very much for your time and thank you for trusting me to open up to me, okay?\",\"start\":5196966,\"end\":5200984,\"confidence\":0.96564039999999995433910271458444185554981231689453125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No problem, enjoy your day.\",\"start\":5201563,\"end\":5202527,\"confidence\":0.9639506300000000305061576000298373401165008544921875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"You enjoy the rest of your day too, Patrick.\",\"start\":5202816,\"end\":5204376,\"confidence\":0.927699300000000004473577064345590770244598388671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'll speak to you soon.\",\"start\":5204440,\"end\":5205260,\"confidence\":0.8067446400000000128471810967312194406986236572265625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Thank you, bye-bye.\",\"start\":5205886,\"end\":5206610,\"confidence\":0.6264621999999999690800223106634803116321563720703125},{\"sentiment\":\"NEUTRAL\",\"text\":\"Bye.\",\"start\":5206770,\"end\":5207028,\"confidence\":0.513744949999999978018649926525540649890899658203125,\"speaker\":null}], `error` = ?, `synapse_transcripts`.`updated_at` = 2026-08-18 15:31:32 where `recording_id` = 4182) at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('update `synapse...', Array, Object(Closure))
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#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(133): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(136): Illuminate\\Bus\\Dispatcher->dispatchNow(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob), false)
#16 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Queue\\CallQueuedHandler->{closure:Illuminate\\Queue\\CallQueuedHandler::dispatchThroughMiddleware():129}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#17 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#18 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(129): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(70): Illuminate\\Queue\\CallQueuedHandler->dispatchThroughMiddleware(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#20 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Jobs/Job.php(102): Illuminate\\Queue\\CallQueuedHandler->call(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Array)
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(504): Illuminate\\Queue\\Jobs\\Job->fire()
#22 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(454): Illuminate\\Queue\\Worker->process('database', Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(Illuminate\\Queue\\WorkerOptions))
#23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(212): Illuminate\\Queue\\Worker->runJob(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), 'database', Object(Illuminate\\Queue\\WorkerOptions))
#24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(149): Illuminate\\Queue\\Worker->daemon('database', 'default', Object(Illuminate\\Queue\\WorkerOptions))
#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(132): Illuminate\\Queue\\Console\\WorkCommand->runWorker('database', 'default')
#26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): Illuminate\\Queue\\Console\\WorkCommand->handle()
#27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#29 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#31 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(211): Illuminate\\Container\\Container->call(Array)
#32 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Command/Command.php(341): Illuminate\\Console\\Command->execute(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(180): Symfony\\Component\\Console\\Command\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#34 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(1117): Illuminate\\Console\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#35 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(356): Symfony\\Component\\Console\\Application->doRunCommand(Object(Illuminate\\Queue\\Console\\WorkCommand), Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#36 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(195): Symfony\\Component\\Console\\Application->doRun(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Console/Kernel.php(198): Symfony\\Component\\Console\\Application->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#38 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1235): Illuminate\\Foundation\\Console\\Kernel->handle(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#39 /home/fintrixorcouk/public_html/ha/artisan(16): Illuminate\\Foundation\\Application->handleCommand(Object(Symfony\\Component\\Console\\Input\\ArgvInput))
#40 {main}

[previous exception] [object] (PDOException(code: 22001): SQLSTATE[22001]: String data, right truncated: 1406 Data too long for column 'raw_transcript' at row 1 at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php:609)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(609): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\Connection->{closure:Illuminate\\Database\\Connection::affectingStatement():597}('update `synapse...', Array)
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('update `synapse...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(597): Illuminate\\Database\\Connection->run('update `synapse...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(549): Illuminate\\Database\\Connection->affectingStatement('update `synapse...', Array)
#5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4234): Illuminate\\Database\\Connection->update('update `synapse...', Array)
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1266): Illuminate\\Database\\Query\\Builder->update(Object(Illuminate\\Support\\Collection))
#7 /home/fintrixorcouk/public_html/ha/app/Jobs/Synapse/CheckTranscriptionStatusJob.php(63): Illuminate\\Database\\Eloquent\\Builder->update(Array)
#8 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): App\\Jobs\\Synapse\\CheckTranscriptionStatusJob->handle()
#9 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(129): Illuminate\\Container\\Container->call(Array)
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Bus\\Dispatcher->{closure:Illuminate\\Bus\\Dispatcher::dispatchNow():126}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#16 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(133): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#17 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(136): Illuminate\\Bus\\Dispatcher->dispatchNow(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob), false)
#18 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Queue\\CallQueuedHandler->{closure:Illuminate\\Queue\\CallQueuedHandler::dispatchThroughMiddleware():129}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#20 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(129): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(70): Illuminate\\Queue\\CallQueuedHandler->dispatchThroughMiddleware(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#22 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Jobs/Job.php(102): Illuminate\\Queue\\CallQueuedHandler->call(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Array)
#23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(504): Illuminate\\Queue\\Jobs\\Job->fire()
#24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(454): Illuminate\\Queue\\Worker->process('database', Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(Illuminate\\Queue\\WorkerOptions))
#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(212): Illuminate\\Queue\\Worker->runJob(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), 'database', Object(Illuminate\\Queue\\WorkerOptions))
#26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(149): Illuminate\\Queue\\Worker->daemon('database', 'default', Object(Illuminate\\Queue\\WorkerOptions))
#27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(132): Illuminate\\Queue\\Console\\WorkCommand->runWorker('database', 'default')
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): Illuminate\\Queue\\Console\\WorkCommand->handle()
#29 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#31 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(211): Illuminate\\Container\\Container->call(Array)
#34 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Command/Command.php(341): Illuminate\\Console\\Command->execute(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(180): Symfony\\Component\\Console\\Command\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#36 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(1117): Illuminate\\Console\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#37 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(356): Symfony\\Component\\Console\\Application->doRunCommand(Object(Illuminate\\Queue\\Console\\WorkCommand), Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#38 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(195): Symfony\\Component\\Console\\Application->doRun(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#39 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Console/Kernel.php(198): Symfony\\Component\\Console\\Application->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#40 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1235): Illuminate\\Foundation\\Console\\Kernel->handle(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#41 /home/fintrixorcouk/public_html/ha/artisan(16): Illuminate\\Foundation\\Application->handleCommand(Object(Symfony\\Component\\Console\\Input\\ArgvInput))
#42 {main}
"} 
[2026-08-18 15:32:29] production.DEBUG: CheckTranscriptionStatusJob: recording 4182 → AssemblyAI status=completed (check #0)  
[2026-08-18 15:32:29] production.ERROR: SQLSTATE[22001]: String data, right truncated: 1406 Data too long for column 'raw_transcript' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_ha, SQL: update `synapse_transcripts` set `status` = completed, `raw_transcript` = [A 00:02]: Hi there, can I speak to Patrick Bishop? Hi Patrick, it's Leah calling from MMA Legal to do your witness statement. Is now still a good time for you?
[B 00:11]: Yes, it was.
[A 00:12]: Perfect. Before I start, I do just have to let you know that call is recorded for training and monitoring purposes, and for data protection, could you confirm your date of birth and your postcode for me please?
[B 00:25]: 10th of August 1993, postcode PSD1NH.
[A 00:28]: Amazing, thank you very much. So just before I get into the actual witness statement itself, I'm just going to ask you a couple of questions just so I know that we can still continue. Let me just get them up. Have you previously made any civil claim, criminal injuries claim, redress application, complaint, police report, inquiry statement, or claim to another scheme about any abuse received in care?
[B 00:55]: No.
[A 00:56]: No. Have you ever received any payment, apology, settlement, or decision? No. No. Okay, no worries at all. And are you comfortable and happy to continue today?
[B 01:14]: Yes, that's all.
[A 01:16]: Yeah. Do you need anyone with you or any other adjustments?
[B 01:21]: No, actually, no. I just like doing things myself.
[A 01:24]: Okay, fair enough. Do you understand that the purpose of the statement is to be sent to redress and agree that it can be used for your redress application and any supporting evidence?
[B 01:35]: Yes, I know that.
[A 01:36]: Perfect. I've created a bit of a chronology of care, so a bit of a timeline of your care settings. I would like to go through that with you first just to ensure that I'm not missing any, okay? Okay, so in 1992 I have Griff Children's Home.
[B 01:57]: Great, that's good.
[A 01:58]: Greif, sorry, that's my, that's my bad. I've got Greif Children's Home. I'm not very good at the pronunciation part. And then in 1994 I've got a Beach Avenue.
[B 02:11]: Beach Avenue was before Greif.
[A 02:14]: Before Greif?
[B 02:15]: Yes.
[A 02:16]: Okay, um, you just bear with me. Okay, so from the care records that we've received, it only states that Greif was the first one. So are you saying that there was Beech before Greif?
[B 02:54]: No, I just can't remember, but I'm sure Beech Avenue was before Greif. But my granny died when she died, 1991, '92, so it might be right then. Okay, that's what I meant to hear.
[A 03:12]: Um, I mean, the, the records that we have do show— so it was Grieve Children's Home in 1992.
[B 03:20]: Yes.
[A 03:21]: And then returned back to your mother.
[B 03:25]: Yes.
[A 03:25]: And then back into care in April 1994, and that was into Beech Avenue.
[B 03:32]: Right. Yes, that might be right. Yes.
[A 03:34]: Okay, no problem. And I've then got, after Beach Avenue, I've got Newfield Resource Centre.
[B 03:41]: Yes, that's right.
[A 03:42]: Yes, in the Campsie unit.
[B 03:45]: Yes, that's Campsie. And so if I was on— and that's in Johnstone.
[A 03:51]: Yes, I've then got Balrossie.
[B 03:54]: Yes, that's Balrossie Boys' Home, but end up— they call it Rossie Home now because it's shut.
[A 04:01]: Yes, I've then got Kibble.
[B 04:03]: Yes, that's it. I've been great. I've just messed up.
[A 04:06]: No, that's okay, don't worry. I just wanted to clarify before we continued. I would hate for us to get halfway down and then, uh, missing something.
[B 04:14]: I think quite a few, so like 5 or something.
[A 04:18]: It looks like 1, 2— yeah, it looks like 5. And then after Kibble, you were released, uh, to relatives or friends?
[B 04:29]: Yes, I stayed with my gran for a couple of months and then I got my own house.
[A 04:32]: Okay, perfect. Well, if that's all correct, then let's crack on.
[B 04:36]: Okay.
[A 04:38]: I know you'll have to excuse any of my pronunciations. I'm not the best at this.
[B 04:43]: Some things I can't pronounce.
[A 04:47]: It's that most of it is like the towns and the city names.
[B 04:51]: I'm like One of them's in Culmacolm, one of them's in Johnstone, one of them's in Bridgerear, one of them's in Paisley, and one of them's in Hunterhall, that's in Paisley.
[A 05:02]: Yeah, well, I spent the first couple of months doing this job calling Renfrewshire, Roofrenshire. I think there was a few times I said North Ayrshire was North Asia, so, you know, we've got there now though. Okay, so I just want to let you know that you are in complete control of this meeting. You can take a break, skip a question, or ask me to reword anything. Please note that some questions can be upsetting because they do concern your care in time and its impact, okay?
[B 05:39]: Yes, I know.
[A 05:40]: So where did you grow up and who did you live with before you went into care?
[B 05:45]: I lived with my mum before I moved here. I lived with my gran, and eventually she died. I was always with my mum on and off, and then I was with my gran on and off. I was kind of, I wasn't really in an actual setting, if you know what I mean.
[A 06:02]: Yeah, just a house or a flat?
[B 06:04]: Yeah, they were flats, aye.
[A 06:06]: Flats, yeah.
[B 06:08]: Yes.
[A 06:08]: And did you have your own bedroom?
[B 06:11]: No.
[A 06:12]: Shared?
[B 06:13]: Yes.
[A 06:14]: Okay. What was the food like at home? You know, just, was it nice home-cooked meals?
[B 06:19]: No, it's kinda just my mom and that. My mom was an alcoholic, all that, so never had anything like that. So there was like sex, so no, there's nothing to eat.
[A 06:30]: Okay. And you've got— did you say this, there were 6 of you, so there was 5 siblings?
[B 06:35]: Yes, 5.
[A 06:36]: And can I ask how many brothers and how many sisters?
[B 06:40]: There's 3 brothers, 3 sisters, and me, so 7.
[A 06:46]: Okay, and there was 7 of you all together?
[B 06:50]: Yes, and we stayed in the apartment.
[A 06:53]: Okay, and who did you share the bedroom with?
[B 06:56]: Me and my brothers and I.
[A 06:59]: Okay, are you the youngest or the middle? Middle. Middle. Okay, what about school? Did you still go to school before you went into care?
[B 07:15]: I was in primary school, I was in St. Fergus, but I was hardly there. Didn't go well, no. So it was basically your mum's fate on that one, just basically. My mum was an alcoholic, mum was always in and out of jail.
[A 07:29]: Okay, that was that your father. All right, if I do go silent at any moment, it is just so I can type up these notes, okay?
[B 07:40]: That's fine.
[A 07:41]: Uh, no problem.
[B 07:43]: I didn't get high school, didn't I?
[A 07:46]: You didn't go into high school?
[B 07:48]: No, I didn't get high school.
[A 07:50]: Okay. Um, how did you come to enter into the care system?
[B 07:59]: My gran died when I was— she died when I was 10, and my mum was— she was an alcoholic. And I think my mum ended up putting us into care because my gran died, but ended up— I was kind of— I wasn't good at school, so I was going to a boys' home anyway, but me and my brother were in a care with her, so Right, okay.
[A 08:23]: So it was your mum who made the decision. Were you ever told why you were put into care?
[B 08:27]: My mum always came down. She was an alcoholic, so basically put into care because of that, because she never did any visiting much. I always stayed with my other gran and she was always throwing us out and things like that.
[A 08:37]: Right, so you weren't told but you kind of knew?
[B 08:40]: Yes, aye.
[A 08:41]: Okay.
[B 08:41]: We were told the day we walked in that we were going into care.
[A 08:44]: Okay. So I know you've got 6 siblings obviously besides yourself, so you've got 3 brothers and 3 sisters and you're the middle child. Were you separated from any of them in care?
[B 08:55]: Yes.
[A 08:56]: How many?
[B 08:57]: From all—
[A 08:58]: —from all of them?
[B 09:00]: Yes, me and my brother Kevin here, we were not eh— be charmed if there was another one that I was separated to but I wasn't separated to anyone else other than 10 or something.
[A 09:14]: Okay. And did you say so how old were you when you first entered care, did you say about 10? Kind of taking it over, yes, sorry. Yeah, and how did you feel at the time of first entering care? You know, what were your first thoughts, if you can remember anything?
[B 09:30]: I don't know actually how you answer that one because I was quite young, you know what I mean? So sometimes when you're young, you don't tend to think about it. You kind of must feel like brothers and sisters and things like that, but you never really—
[A 09:41]: You never really thought about how you felt?
[B 09:44]: Nah, it's kind of when you're that young, you don't really think about it. No, I'm just so sad because my gran died, and if she didn't die, I don't think I'd be around here, to be honest with you.
[A 10:00]: Oh, bless. Were you very close with your gran?
[B 10:04]: I was very close to her. She was kind of— she was always there when she had cancer, so she passed away. So kind of, that was That's from my wee staffies cocking up.
[A 10:17]: Bless you. Is there anything important about your childhood health, any learning needs, any vulnerability that should be recorded for redress?
[B 10:27]: No, I had ADHD when I was young.
[A 10:32]: Okay, I'll jot that down. Okay, so I'm now going to move on to the next section, and what I'm going to do in this section is I'm going to ask you a multitude of questions but for each care setting one by one, okay? Yes. So I know that there'll be some things that pop up where you're like, oh, that happened in that one as well, but I need to make sure I keep it chronological for when it gets sent to redress, okay? Okay. Perfect. So I'm going to start with Greif Children's Home. So from records, I can see that you entered there on the 12th of February 1992. Can I ask what kind of setting it was? So was it a house? Was it like a There was two houses, so there was two houses, different houses. Two houses. And which one were you in? Was there any name? Did it look—
[B 11:21]: No, just, just both of them are called the Grange. There was two different ones. There was a big house and then there was a wee one next to it, a wee cottage.
[A 11:29]: Okay. And which one were you in? The big house?
[B 11:31]: Yes.
[A 11:33]: Okay. And how many floors was it, can you remember?
[B 11:39]: Yeah, this, hold on, I think there's only 2. 2 floors? Aye, but it's quite a long, quite long at the back. I think it's still there, I'm not sure.
[A 11:52]: Potentially. Some of them haven't really shut down, some of them have kind of, they've kept the building but changed what it's used for.
[B 11:58]: I know Paul Rossi shut down, so that's why I got moved, because it's coming under LSD building, so they moved us up.
[A 12:03]: Right, yeah. So what was the ordinary daily life like in Greif?
[B 12:12]: It was kind of, because you're young, it was kind of, I don't know, it was kind of, there wasn't any idea or set number of people, so you just had to exist there and adapt.
[A 12:20]: Yeah, so what about the actual, so did you have your own bedroom here?
[B 12:25]: In Greif? I don't know, I can't remember. Okay, that's okay. Kinda maybe, I think, but I can't remember the Greif that much because I was that young.
[A 12:33]: That's okay, I'll just— we'll take down what we can remember, and that's absolutely fine. What about toiletries? Can you remember if you were provided with shower gel, toothpaste?
[B 12:45]: No, I don't remember. Don't remember.
[A 12:47]: What about the food? Was the food okay?
[B 12:50]: I don't actually remember what I ate.
[A 12:51]: That's okay, I'm just literally going to list off some things, and if you can't remember, just say no, okay? Okay. What about school? Did you still go to school while in this setting?
[B 13:02]: Yes, when I was in the group, I was still going to Mr Patrick Bishop's for a couple of months.
[A 13:08]: Okay. What about clothing? Did you get provided any clothes there?
[B 13:14]: I don't actually. I can't remember that.
[A 13:17]: Sorry about that. That's all right, don't worry. What about contact with family? Did you still see your mum? No. And was that your decision, her decision, or?
[B 13:29]: It was probably her because she was an alcoholic, you know. Okay. I just, you know, that young, I can't even remember anything about that one.
[A 13:36]: Well, I can't remember what I had for breakfast yesterday, so it's all right. And I can. Okay, what about the staff? What were the staff like?
[B 13:51]: Some of them were all right and some of them were just not all right. You always get that in homes. There's always a mixture, there's always ones that's alright, there's always ones that's not alright.
[A 14:00]: Okay, always just a bit of a mixture of, you know, there's always going to be one or two. Mixture, mixture.
[B 14:06]: Mixture of nice people and mixture of assholes, basically.
[A 14:10]: Fair enough. What about the kids, the other children there, were they alright with you? Did you get along?
[B 14:16]: I can't remember, Mr Patrick Bishop. I can't remember any of them. I think I was only in there for a bit. I think it was the last few months I was in there.
[A 14:23]: I think from what I could see Actually, let me just have a little look.
[B 14:28]: Maybe a bit over 6 months, maybe even more than that.
[A 14:30]: From February until August. Oh, well, no, it's a couple of months.
[B 14:35]: Yeah, a couple of months.
[A 14:36]: Yeah. What about any rules? Were there any particular strict rules that you can remember? No, I can't remember that. Any punishments?
[B 14:46]: Ah, there was punishments. You were thrown in your room and locked in your room and things like that.
[A 14:48]: You would be thrown in your room and locked in? Yes, I— okay, that's what they used to—
[B 14:55]: that's— that happened in quite a lot of homes when I was young. You used to get locked in your rooms and all that, and you were bad and all that.
[A 15:00]: I have heard that from a couple of people, to be fair.
[B 15:04]: It's quite a lot of the bastards used to hit you and all that.
[A 15:07]: Did they hit you in Greif? No. No? Okay. Um, did anything happen in Greif that you would now as an adult consider to be abuse, neglect, or harmful?
[B 15:19]: Just get locked in a room, things like that. I think that's ample. Okay. And grabbed and threw about. That's probably the same as physical abuse, I'd say. Yeah, absolutely.
[A 15:34]: How did it make you feel, you know, like at the time, like when you were being locked in your room, how would you feel?
[B 15:39]: You feel bad when they do that because you normally used to be locked up. It's like imprisonment. Especially when you're that lucky, you're only 10 years old, you go, ah, what's going on?
[A 15:48]: Yeah, absolutely. Um, was it all of the staff that were involved, only a particular few?
[B 15:55]: There's only a couple. It's certainly— I've noticed that, and I noticed that in the buy homes, isn't it? There's always— you always get ones that are brand new, you always get ones that are just arseholes, and you always get ones that shouldn't have been at home because you've been in jail.
[A 16:09]: Yeah, okay. Can you give me one clear example of this occurrence? So where and when did it occur? You know, what happened before?
[B 16:33]: Just give a You were told to do something, you never done it, and you used to be grabbed and threw in your room and all that.
[A 16:39]: And what kind of thing would you do for that to be the punishment? I just can't remember that, to be honest. That's okay, that's okay. Too young, you know, a 10-year-old, you know. Yeah, yeah, of course. Did it happen often? Was it quite a regular occurrence? Yes, it was often.
[B 16:56]: Hang on, Grace, I'm just gonna spanny the hands. They just, I don't think they were trained right to start with to actually deal with people. The young ones are just, I think they just, we'll just put them in the group.
[A 17:09]: Yes. And what about, did it ever become worse or change, or was it kind of just the same thing over and over?
[B 17:16]: Same thing over and over. You always knew when you turned the page or turned around, you were getting locked in a room.
[A 17:22]: What about when you were locked in your room, were you still, were you given any food or water?
[B 17:29]: No, they used to open the door but they're not bringing your dinner.
[A 17:33]: Would you have to eat your dinner in the room or were you allowed to go and eat with everyone else?
[B 17:37]: They used to bring up dinner. There wasn't a toilet in the room either, to be honest with you.
[A 17:42]: Okay. I remember that much. Yeah, so I know it sounds a bit— I know it can be a bit hard to talk about, but with there being no toilet, would you have an accident while you were in there? Aye, just no choice.
[B 17:58]: You either piss yourself or you shake yourself or you push the toilet or something. Yeah. There's no choice when you're locked in a room. It's just, it happened quite a lot back in the day.
[A 18:07]: Would you ask to go to the toilet or were you not able to? It's extremely hard to go.
[B 18:12]: You just get knocked.
[A 18:13]: It's just getting older. Okay. Okay, what immediate effects came from this kind of experience? Was there any pain or injury, any fear, shame, sleep problems, bedwetting, any running away? Yes, that was all.
[B 18:35]: That was all the same. I used to wet your bed, used to run away, used to get fear. Something— that's how you used to run away because you were feared. Yeah. Probably. You've heard that a lot, actually, and been involved in care. You've probably— that's where a lot of people run away because they've been wet in the bed.
[A 18:52]: Yeah. And I'm sorry to ask, but would you wet the bed in Greif? Yes. Yeah. And what would happen if you wet the bed? Were you given any, you know, any comfort? Were you given any—
[B 19:04]: no, certain staff, right, certain staff were alright, certain ones weren't.
[A 19:09]: So would they, like, say, change your sheets?
[B 19:11]: Yes, some of them are all right. So you'll probably hear about a lot. Some of them are already in certain homes. Some of them— it happens in other homes. You always meet nice people and then you meet assholes.
[A 19:20]: Yeah, happens absolutely everywhere. I mean, it's just—
[B 19:23]: you never really— you never got home, you met all nice people. Never happens.
[A 19:28]: You never get a full night's sleep.
[B 19:30]: Right. Okay. I don't know, sometimes you wish for it, but it wasn't gonna happen, so you just had to go. That's when you're 10-year-old, I mean.
[A 19:43]: So yeah, absolutely, absolutely. Um, did this happen to anyone else, or did you ever— did anyone else ever witness this happening to you, you know, being locked in that room? No, I just do what I say.
[B 19:56]: People out there, people may probably witnessed it happening to me and all, but yeah, you're a lot young, you can't remember, but it did happen to other people. Used to happen to a lot of people in there.
[A 20:10]: Yeah, of course.
[B 20:13]: That was one of the worst ones.
[A 20:15]: Fife was the worst one? One of them, aye. Okay. And when you say you would be kind of, you know, grabbed or thrown into your room, was there ever any bruises, any handprints?
[B 20:32]: Yes, I was always bruised when they grabbed me and hit me and things like that. It always happened. Okay. You're 10, you're up there, back that long, you can remember certain things but you can't remember it all.
[A 20:44]: Yeah, of course. And did you ever tell anyone or try and get any help because of that?
[B 20:49]: Yeah, I used to tell the night staff and all that, but when you're that young, you don't think they'll believe you when you've been in a home. They just shy me about them, just ignore you. Yeah, even the nice ones, they used to say, right, I may borrow and just walk away and things like that. So, okay, you end up going like this, you end up seeing the hank of their arseholes. Yeah, yeah, because they used to make you— even if you made a complaint, you just get ignored because you're that young. Okay.
[A 21:27]: So that is everything for Greif. Yes. So I'm now going to move on to Beech Avenue. So I'm going to ask the same question again. What was Beech Avenue? Was it a home? Was it a residential school? It was just—
[B 21:40]: it was like two houses knocked into one. Just a home. It was just like two normal houses and they knocked it through into one. Okay.
[A 21:49]: And can you remember how many floors were in this house? 2 floors. And where was your bedroom? Top floor. Okay. Did you have your own bedroom or shared? Own bedroom. Own bedroom.
[B 22:07]: I think there was about 10 people in all or something.
[A 22:10]: In the home? Yes. Okay. What about the toilets? You know, was there— were they shared? Were the showers shared? Well, they're shared toilets, yes. Shared toilets, okay.
[B 22:22]: There's a couple of them, there's a couple on the top, one on the bottom.
[A 22:28]: Okay, no problem. Okay. And what about the food here?
[B 22:46]: It was actually all right, but you can't really remember much of it. Yeah, you're still going to school, you're in there, so mostly I'm used to the school, you know what I mean?
[A 23:02]: What about, would you like eat dinner together or eat breakfast together?
[B 23:06]: Yes, you used to do that. Okay. That was actually, Beech Avenue was actually the best one.
[A 23:15]: It was the best one? Yes. Okay. What about hygiene-wise? Was there any toiletries provided?
[B 23:27]: I just cannot remember that, to be honest with you. I just cannot remember, too young. So I just actually liked the home, I thought it was quite good.
[A 23:35]: Yeah, no, that's absolutely fine. What about clothing? Did you go with the clothing that you had from home or were you provided new?
[B 23:42]: Covenants I came to home, right? Yeah. I can't actually remember getting any clues in there. I don't think I was in there that long either.
[A 23:51]: Let me have a little look and see. Yeah, Beach Avenue was about 2 months.
[B 23:57]: It wasn't that long. Okay. Because I left there and they put me on Newfield.
[A 24:02]: Yes, I've got Newfield. That's the next one, just for this one. What about contact with family? Was there still no contact? No, no contact, no. Okay, and what about the staff? What were they like?
[B 24:15]: Actually, it was a guy, a Mr Rankin, and his wife. They owned a fruit stall next to Bell Street. They were actually, him and his wife were actually buried inside.
[A 24:27]: Okay, okay, cool, got that. And what about the other children? Were they okay?
[B 24:33]: Yes, I know someone in from Cherries, so yes, they were actually all right.
[A 24:37]: You know some of the names? Yeah, yes I do. Can you give me just a couple? It just really helps to solidify the statement is all.
[B 24:45]: There was Elizabeth Campbell. Yeah. Sharon McAllister.
[A 24:54]: Yeah. That was two.
[B 24:56]: And then my brother Kevin, he was in there too.
[A 24:58]: Your brother Kevin was in there too. Is he an older brother? Younger, okay. He's youngest. Youngest, okay, got that. Did anything happen here that you would now consider abuse, neglect, or harmful as an adult? No. No, okay. And I know the question is, what was different about this placement compared with the others? I know you said it was the best one. What made it the best one?
[B 25:28]: The staff are actually very nice. The husband— there was a husband and wife that owned the fruiters as well, but they ran that. So I don't know if you— I can't remember, but I knew Mr Rankin. He used to take us to the fruiters. And Mr—
[A 25:42]: who, sorry?
[B 25:43]: His name is Mr Rankin. I can't remember his first name. The fruiters in that, in Welshgate, were just along the way where I stayed in Paisley. So there's something called Paisley. On the fruiters, and he used to take you to the fruiters and that, and you just used to help yourself. I remember to see the shed and I just thought—
[A 26:00]: Okay, I'm glad that there was at least, you know, one place that was safe for you.
[B 26:04]: That was the only one, aye.
[A 26:06]: Oh, bless you. I'm going to move on now to Newfield. So I can see that you were there for about 6 months as well. Yes. What was Newfield in a sense of, was it a house?
[B 26:20]: It was not, it was units. There was like 4 or 5 different units because it was a residential home for boys and girls.
[A 26:28]: It was a residential, okay, boys and girls, plus the school was inside. Okay, and how many people were there to a unit? Can you remember it all? That's okay.
[B 26:46]: I'd say 6 plus, wasn't it? Yeah.
[A 26:49]: So we'll go with like just 6 or more to a unit, and you said there was about 4 or 5 units?
[B 26:58]: Yes, there was. They were named after islands: Campsie, South, Iona.
[A 27:06]: They were named after islands. And I've got you down as being in the Campsie unit, is that right? Yes, I was in Campsie and South. Campsie and South? No. Okay. Okay, what about the units? What did they look like? You know, was there a kitchen, dining room? There was a kitchen, dining room, yes.
[B 27:29]: Couches. Just looked like— the units kind of looked like a house, you know what I mean?
[A 27:35]: Okay. What about your bedroom? Did you have your own bedroom or did you share? I had my own bedroom, yes.
[B 27:42]: Own bedroom.
[A 27:43]: And what about bathrooms?
[B 27:45]: Yes, there was shared bathrooms, yes, for the residents.
[A 27:49]: And what about showers? Was there shared showers?
[B 27:52]: Eh, can't remember, but I know there was baths.
[A 27:54]: I remember that back then. Were they shared baths, so kind of everyone would take it in turns to use the baths? Yes. Okay. What about routines? Was there any specific kind of bathing routine, you know, was it you have to bath in the morning and night, or? No, not really. No, no.
[B 28:10]: Okay, I think it was kind of your choice, if you know what I mean.
[A 28:15]: Yeah, okay. You didn't have a choice? Oh, you had a choice?
[B 28:20]: It was up to you, but nobody ever said to you, go for a shower in the bathroom every day, which I think you should have. Yeah, okay.
[A 28:29]: Um, what about the food?
[B 28:34]: I think it's actually all right, as I can remember, but I cannae remember that much, darling.
[A 28:38]: Yeah, again, it's just one of them. Right. And what about toiletries? Can you remember being provided shower gel, toothpaste, toothbrush? No, I cannae, no. Is that that you can't remember, you weren't given them? I cannae remember. Okay, no, that's okay. I just wanted to clarify that I didn't get that any mistaken. No, I can't remember.
[B 29:05]: Then I got to be about older. I know of it, but no, I can't remember that, no.
[A 29:09]: Okay, no problem at all. And what about contact with family? Was there still no contact?
[B 29:14]: Eh, I don't think anybody ever came to see me in the tube, no.
[A 29:18]: Okay. What about the staff? What were the staff like in this place? Half and half.
[B 29:23]: Half of them were alright, half of them were arseholes. Okay.
[A 29:27]: I don't know what I need to put. No, no, say what you need to say, honestly. There's no— You're all right?
[B 29:34]: Some of them are all right, some of them were just—
[A 29:36]: shouldn't have been there, if you know what I mean. What about the other children there? Eh, it's kind of—
[B 29:42]: some of them are all right, some of them aren't. Kinda, they've probably seen this, they've probably seen the same as me. He was all right, he wasn't.
[A 29:49]: Yeah, well, you're never going to get along with everyone. That's it, kinda.
[B 29:53]: You don't know them, so yeah, you go, ah, fuck you.
[A 29:57]: Yeah. What about any rules? Was there any rules that you can remember from here? No. What about any punishments?
[B 30:08]: I used to get locked in your room and battered and all that in there. I didn't like that place at all.
[A 30:13]: So they would take you to your room?
[B 30:16]: Some of the staff used to hit you and things like that, throw you in your room and things like that.
[A 30:23]: Okay. So I know you've just said that, but I'll ask the same question again. Did anything happen there that as an adult you now consider to be abuse, neglect, or harmful? Yes. And how would you label that?
[B 30:37]: Physical abuse, getting hit and battered, and cleaning your room and locked in your room. I haven't done that. I just didn't like the place at all. I just couldn't stand it.
[A 30:49]: Okay.
[B 30:51]: And you've made a complaint, tell staff, as I said to you, you just get knocked. They just ignore you.
[A 31:01]: And who was responsible for the physical abuse?
[B 31:05]: The staff.
[A 31:06]: The staff. And was there any, you know, was it just a particular set of staff or was it kind of all of them?
[B 31:11]: No, just this kind of, as I said to you, some of them are alright, some of them on me. Yeah, you know, it's not in order. You probably notice that in all your claims you're dealing with someone. A lot of people, some of the staff they like, and some of them they're just—
[A 31:23]: no. Yeah. So can you give me one clear example of a time when you were physically abused? What happened beforehand, what happened during, and what happened after? But it's just, just—
[B 31:40]: I can't even remember what happened before that. I remember getting hot grabbed and threw my room and things up.
[A 31:46]: So can you remember where it happened? You know, was it in a communal area?
[B 31:50]: It was in a— no, it wasn't in a communal area, it was in a private bit.
[A 31:54]: In a private what, sorry? Just in a private bit. In a private bit of the unit. And so what did the member of staff do?
[B 32:07]: He actually just grabbed me and And actually punched me and actually threw me on the bed, then locked the door.
[A 32:16]: Did he physically hurt you apart from grabbing you? Yes, he actually whacked me. He actually punched me. And where did that hit? At my face. Okay, and was there a mark after, I'm assuming?
[B 32:35]: Yes, I suppose.
[A 32:37]: And then he locked you in your room? Yes. And how long were you left for?
[B 32:43]: Yeah, a good few hours.
[A 32:47]: And can you remember what happened when you were let out of your room?
[B 32:51]: I was just like, my roommate, quite a nice staff actually, what happened to your face? I said he whacked me, and then all of a sudden, and get caught up a bit, I fail. That's what they used to say. Obviously, a young lady and they're adults, they've got to believe they're adults.
[A 33:09]: Yeah, that's what happens. Okay, now how often did this happen?
[B 33:20]: A couple of times.
[A 33:23]: But it wasn't a regular occurrence?
[B 33:26]: No, it's just Couple of times with certain staff, yes.
[A 33:29]: And did it ever change or become worse?
[B 33:33]: No, not really, no. Just kind of the same people all the time. They just used to hit me and grab me and throw me in the room. Never liked the place, never liked Newfield at all.
[A 33:44]: Okay. Okay. And what was the immediate effect from this? You know, was there still, was there any bedwetting, sleep problems?
[B 33:54]: You're bedwetting, you don't want to go to sleep and then this happens to you. You lie awake all night thinking you've got to clean the hickey and all that as well. Yeah. It's kind of one of the places I like to forget.
[A 34:10]: I just don't like that at all. Yeah, absolutely understandable. Just going to ask really quick, just like I asked with the old one, in Newfield, what were the staff like when you did wet the bed?
[B 34:23]: Yes, some, as I said, some of them used to change it, some of them didn't bother at all.
[A 34:27]: And the ones that didn't bother, was that left to you to deal with? Yes. Okay, and was that so, for example, you would have to change your own bedsheets or go for a quick bath, clean off? That's a good day yourself, yes. Okay, and some, some would help and some just wouldn't? Some of them are all right, some of them Okay, um, did the same thing happen to anyone else, or did you ever witness anything?
[B 35:02]: Yeah, I'm sure a few people in here now, you've witnessed it, you've seen it happening, and things like that.
[A 35:11]: And would other people have seen it happening to you? Yes. Okay. Did you tell anyone what was happening?
[B 35:22]: Yes, I told other members of staff, but as I said to you, when you're that young, they don't believe you. Actually, they don't think I'm as bad as much as you do, you know.
[A 35:38]: And what was different about this care placement compared to the others?
[B 35:42]: Just, just, I don't know what it was. I just, I couldn't take that. I just didn't like it. I couldn't take the voice at all. I just couldn't make it. Some homes you mustn't go around, some homes you don't.
[A 35:55]: Yeah, absolutely. Okay, I'm now going to move on to Balrossie. So just for your knowledge, there is only 2 placements left, so we're going to do Balrossie now and then we'll do Kibble, and then that is everything for the in-depth of each placement. Okay. Okay, would you like to take a break at all, or you're happy to continue?
[B 36:13]: No, Marie, I've got a can.
[A 36:15]: Perfect. What type of setting was Balrossie? Was it a residential school or a house?
[B 36:22]: A residential de-listed school. It was— there was what, 1, 2, 3— I think it was like 1, 2, 3, 5 houses. It's actually turned into flats now. It's in Kilmacomb, and Some of the flats are worth a fortune.
[A 36:40]: Yeah, and how long were you in there for? I believe that looks like a year and a half, 2 years maybe. Looks like you were there for about 1, 2— I'm trying to work out— 2 years minus 1 month, right? About 23 months, that's it.
[B 36:57]: Yes, yeah, I remember that because I ain't got no memorable losses because I remember talking to a couple of police officers and they said it was getting renovated on the flats. Wow, okay. And it was a lassie building, so they didn't understand that.
[A 37:14]: Yeah, so again, kind of like what with the rest, what was your daily life? So what was the actual accommodation like? Did you have your own bedroom?
[B 37:25]: No, it was dormitories.
[A 37:29]: Okay, and how many did you share with? 4. And were they 4 other males? Yeah, yes, it was just boys. Yes. Okay, no problem. I just have to cheque just because sometimes it can be mixed. What about bathroom-wise?
[B 37:51]: It was just a 1-bed shared bathroom, yes.
[A 37:54]: Was that just shared between the 4 of you in the dormitory, or was it shared between everyone? There was 30 people in there.
[B 38:00]: There was 30 of you? In the one floor, yes. It was shared between us all. Okay. Which I didn't agree with that either.
[A 38:10]: Yeah. Were there showers, baths?
[B 38:13]: There was just showers and urinals and sinks.
[A 38:17]: There wasn't any baths, no. Okay. What about any routines? Was there any specific routines that they kept you in?
[B 38:26]: No, not really. She used to tell you in the morning, "I'm going to shower. If you want a shower, go out." Okay.
[A 38:32]: What about your school? Did you still do schoolwork? School was in Neeples. Okay, it was in there.
[B 38:38]: It was a boys' school, yes. You had to go to school.
[A 38:43]: Okay. What about the food? Can you remember anything about the food? Food was actually quite good, actually.
[B 38:49]: She used to take me, she used to get your dinner. You used to get your breakfast in your dormitory. Okay. Then lunchtime, there was a big canteen for everybody in the full home. And then at tea time, you used to bring your dinner. And then at supper time, you bring your dinner.
[A 39:11]: Okay. And were you given, like, a choice with the food? Was there options, or was it just kind of whatever was given you had to eat?
[B 39:19]: There was kind of breakfast options when you went into the big canteen on time, you'd get up to choice options. Okay. Nighttime and suppertime, suppertime used to get— they used to— that was a good thing about suppertime in Bullrocks. You used to go shopping with the staff. They used to take the boys shopping and you could pick which you liked, if you know what I mean.
[A 39:41]: Oh right, okay. That was quite good.
[B 39:43]: Yeah. Back then it was unheard of. So they used to— we used to go shopping then, but I think that was even just take you for an hour or two or something.
[A 39:55]: So you would go shopping with the staff for the food?
[B 39:58]: For supper time, just no for dinners and lunches, not just late at night. Used to be yourself at about 7, 8 o'clock. They used to take you shopping, you pick what you wanted.
[A 40:10]: Nice, okay.
[B 40:12]: There was like 12 people in there, 12 or 16 around the dormitory, so you had to— they couldn't exactly get everybody a bit of activity, you know what I mean?
[A 40:22]: Yeah, understandable.
[B 40:24]: Back then, you're young, it was— when you're young boys, it was like hot dogs and buggers, chips. That was the main thing.
[A 40:32]: Yeah. Okay, and how was— what was the staff like in there? Was it half and half?
[B 40:45]: Some of them were alright, some of them weren't.
[A 40:47]: Yeah, just the same as before. Ah, yeah, it's kind of—
[B 40:51]: some of them are nice, very nice actually. Some of them are, and some of them are just assholes, basically.
[A 40:58]: Yeah, fair enough.
[B 40:59]: Keep saying that about people, you know.
[A 41:03]: No, you're all right. I'd rather you were honest. What about the other children? Did you get along with them?
[B 41:10]: Eh, half and half. Some of them not. Some of them, I dunno. You've been in a dorm before. The 4Es used to stick together, if you know what I mean. Yeah. And then there's 4 and there's 4 there. You're kind of stuck between the 4Es, if you know what I mean.
[A 41:26]: Yeah, so you kind of have no real choice but to try and get along.
[B 41:29]: Well, you kept together because it was actually just, it was just a joke, to be honest with you. I didn't understand it. So it was like 40 hours in a room, we go in, well, you tried to go in, but you didn't get a choice. You were in a room and they used to just, when you're in here, that's it. Yeah. And then there was their boys in another room you used to like, and then there were boys in another room you didn't like. So they could make it that way, as soon as they could see that you didn't get on there. Yeah, absolutely. You'd love to chew it, chew your end in, if you know what I mean.
[A 42:00]: Yes, of course. Were there any rules in Balrostie that you can remember? No, no. And what about any punishments? Ah, there was punishments.
[B 42:12]: I used to get locked in your room and a few of the guys in there that I still know who they are, they used to hit you and throw you about and lock you in your room and all that, didn't they? A lot of them in that Balrossie are just going to like them. The worst thing about Balrossie was the teachers were the worst.
[A 42:29]: Really? Okay, we'll get into that in a— I'm just— because I'm going to pop that into the other box in our note sheet, which is about the abuse. So I would ask, you know, did anything happen there that you would now consider abuse to be? Sexual, physical, emotional, or neglect? Which of those would you say happened in Balrossie? Physical and neglect.
[B 42:48]: Because there was a few of them that used to hit you and throw your boot and batter you and lock you in your room. And the teachers, some of the teachers that used to go, they were worse than the actual staff you dealt with when you were in your dorm. Yeah, you can actually handle a lot. Yeah, I can basically— you can actually handle your heat even though you have a really cold kidney. You know what I'm saying? Yeah. You'd love to bump into them outside.
[A 43:17]: Right, yes. Can you give me one clear example, so one clear time where this physical abuse and neglect happened? Happened a few times in there.
[B 43:27]: A few times?
[A 43:27]: Can you give me like one really key one that you'll always remember?
[B 43:32]: I was in the shower and I was refusing to go to school to get a shower and the guy just bounced my knee plate off the tiles in the shower. And actually just battered me and then told me get a shower and just walked up.
[A 43:45]: And was that a teacher or a staff member?
[B 43:48]: That was a staff member.
[A 43:49]: And did you say you hit your head off the tiles?
[B 43:52]: Yes, both my heels right off the tiles in the shower and told me get a shower on that. Then I was refusing to go to school and get a shower. I remember that, and I didn't actually know the guy's name. So what was his name? Derek. I can't remember his second name. Derek.
[A 44:08]: That's okay, it's good.
[B 44:09]: He bounced my head right off the tiles in the shower and told me I'd get a washing or that.
[A 44:16]: He told you you would get a lashing? A wash. A wash. A lash. A wash. Okay. Yes. And did he do anything else other than bounce your head off the shower tiles?
[B 44:28]: I just grabbed me before, told me that Yeah, I showed up, we were going to school.
[A 44:34]: Okay. Can I ask when this happened? Were you in the— was it in the shower room? Yes. And were you clothed? Yeah, just my pyjama bottoms on. Okay.
[B 44:47]: I remember it well.
[A 44:50]: It might sound silly, but for the, you know, the— not the truthfulness, but for the redress to really understand this, can you remember what, even anything about the pyjama bottoms? You know what colour they were? They were blue. Did they have any patterns?
[B 45:04]: No, just blue.
[A 45:09]: Okay, no problem. And what happened after that? You know, was the bruising— was there any marks?
[B 45:15]: Ah, there was bruising and fear and things like that. I just got a shower and get ready and went to school because I didn't know how to deal with the guy again because he was just— he was a moron, just evil.
[A 45:34]: Mm-hmm. Okay. How often would this happen? Was it, you know, was the abuse a daily thing, or, you know, every now and then a thing? Every now and then, yes. Every now and then, okay. And did it ever change or get worse?
[B 45:51]: It changed for the staff. It wasn't the same staff. It was different staff at times, aye.
[A 46:01]: Okay. Okay.
[B 46:02]: The only thing I liked about Bullrossie was the food. That was it.
[A 46:09]: Would you say the food was better than any other care setting?
[B 46:13]: Eh, no. Okay. Because I've not got to the last one yet. Okay, go on then.
[A 46:20]: I can't wait to hear about this full English breakfast.
[B 46:24]: That was one of them.
[A 46:26]: Kemble was the best one. Was it?
[B 46:28]: Even though people say, even though a lot of people have bad things to say about it.
[A 46:33]: Okay, so what immediate effects did you experience while in Balrossie? So, you know, again, pain, injury, fear, shame, sleep problems, bedwetting? Yes, all. All of it?
[B 46:44]: I couldn't wait to get out. I just hated the place.
[A 46:48]: And what about And with, am I on Balrossie? Yes, Balrossie. What about with Balrossie with the bedwetting?
[B 46:55]: Yes, I used to do that quite a lot, yes.
[A 46:57]: And what would happen in this institute for that? You know, were the staff helpful? Were they not?
[B 47:02]: No, you had to do it yourself because it was a dormitory. That's what dormitories were like. You had to change all your own beds and things like that.
[A 47:11]: Was there ever any comfort from staff?
[B 47:13]: You know, "Oh, it's okay." No, yeah, some of them were alright, as I said to you. Yeah, some of them are nice and some of them— you see, you probably notice that yourself with people when you do interviews. People probably tell you some of the staff are brand new, some of them are mummin'. You'll probably notice that a lot.
[A 47:27]: Yeah, and it's always the bad ones that people remember the names of, never the good ones. Well, I say good ones, I say good ones, but you know, I remember a lot of the names of the good ones that I like. Can you give me some of the names that you remember?
[B 47:44]: I can remember first names, I can't remember.
[A 47:46]: First names is perfectly fine.
[B 47:48]: One of the good ones when I was in Bulrushy was a guy called Jimmy McWilliams. Okay, he stayed in Johnstone. He was a very nice man because he ended up coming to Kibble. Okay. Another guy called Thomas Shirky, he was, he was a mate in Bulrushy. He was brand new, he came to Kibble as well. He came to He ended up in my night shift in Kibble as well.
[A 48:14]: Oh God.
[B 48:15]: You end up remembering half of them and then you go, ah, that's her second name, you kind of remember.
[A 48:21]: Yeah, what about, apart from Derek, can you remember any of the other bad staff members' names? Yes, there was Charles Horne.
[B 48:28]: He was a teacher. Yes, Charles Horne. Yep. And Thomas McCallum, he was, they were the head, they were two of the head teachers in the place. They were They were famous for hitting people in Bullrossie. I remember the two of them well. I don't know if they're still alive or not, but they were two— Thomas McCallum and Cheryl Thorne. Cheryl Thorne was the headteacher in the school. Thomas McCallum was the headman.
[A 48:57]: And they were the ones who were quite well known for hitting people? Yes. Did they ever hit you? Yes.
[B 49:06]: They were two main man in Cabell, eh, Bullroxy. You probably hear the names quite a lot if you're dealing with people from Bullroxy. We do see a lot of names constantly popping up, yeah. If you're dealing with people from Bullroxy, they were two main mans.
[A 49:24]: Yeah. Did you ever tell anyone what was happening in this one?
[B 49:29]: Yes, but they're the head teachers and things like that, so you're not going to believe them, are you? Used to tell your kids, you used to tell your staff, you used to get ding dong, ding dong. Yeah, just to get knocked, because they were the head teachers. They were the teachers in Morrosey, they were the worst. Apart from that guy, I can't remember his second name. I know he's staying in Wrenthwaite next to me just now, but I can't remember. Okay.
[A 50:01]: So now let's move on to Kibble, shall we? So I have— is there anything else you want to say about Balrossie? No. No? Okay. I'm glad it's shut.
[B 50:12]: Yeah. So we just go through the other 3.
[A 50:18]: Okay, so let's move on to Kibble. So I have you being down in Kibble from 1997 to 1998? Yes. What was Kibble? Was it a residential school? Was it a house? Boys' school, yes, residential. Okay. And again, what was it like? Did you have your own room?
[B 50:49]: Yes, I had my own room in Kibble, yes.
[A 50:51]: Own room, okay. Was it a big house that you stayed in?
[B 50:56]: It is flat units, it was like dormitory units, 4 separate units of us in Kibble.
[A 51:05]: Okay, 4 separate units. What about routines, was there any particular routines there that you can really remember?
[B 51:11]: Yes, you had to be getting a minute to try to get on the showers.
[A 51:15]: Sorry, could you say that again for me?
[B 51:19]: I'm just getting a bathroom.
[A 51:20]: Oh, no problem.
[B 51:22]: I had a wee bit of tea and a couple of Weetabix. Couple of Weetabix, that's all. You had to get up in the morning, you got to shovel and all that and things like that.
[A 51:29]: Was there a specific time you had to wake up there? I guess you had to go to school because the school was in the place. So what time would you wake up if you can remember?
[B 51:39]: Eh, half 7, quarter to 8 roughly.
[A 51:42]: Yeah, okay.
[B 51:43]: So I had to be at school for 9. Then you had your breakfast and you had to get a shovel and things like that.
[A 51:54]: Okay, did you have a school uniform? Just your own clothing. Own clothing, okay. And were you ever provided any clothing?
[B 52:02]: Yes, you used to get a bus ticket. Yeah, yeah, pretty cool.
[A 52:09]: Like a grant? I used to get a grant in there.
[B 52:12]: Yeah. I can't remember the names. I know the names, but I can't remember what they're called. They used to take you shopping and that.
[A 52:20]: Were you allowed to buy kind of with that grant whatever clothing that you wanted, or was there kind of rules surrounding it?
[B 52:26]: No, you could buy as long as it wasn't football clothes. You could buy what you wanted if you wanted.
[A 52:36]: Okay. What about the food in this one? Could be nice, yes. Yeah, were you given choice? Yes, very good choice. Okay, did you eat meals together? Yes.
[B 52:58]: Where? Okay.
[A 53:08]: Um, what about the schoolwork there? Was the school okay? Uh, yes, it was quite fine.
[B 53:14]: It was only a class and things like that. It was actually all right.
[A 53:17]: Okay. And any contact with family?
[B 53:22]: Eh, I think sometimes my mom phoned, but she used to phone and she was drunk, and I used to tell the staff, don't answer her. But no, I don't think— did anybody ever come and see me in Liverpool? I don't think they did. I never really had much contact with family, and I used to go and see my gran and that, and my other gran, when I was in Kibble. Used to go for day visits, and Kibble was just along from my house at the time.
[A 53:47]: Okay. Still there, fair enough. Yeah. What about the staff? Was it just, again, half and half?
[B 53:54]: Yes, it's half and half, but most of them are actually alright now.
[A 54:00]: Okay, what about the other children?
[B 54:03]: Kinda, you like some of them, you don't like some of them.
[A 54:11]: Okay, and was there any rules?
[B 54:19]: Eh, no, not really. There used to kinda, there was a few that I asked could you bring her in, but nah, used to, had certain rules but not many, no. And what about any punishment?
[A 54:30]: No, that's kind of—
[B 54:31]: actually, kibble was actually all right, even though you've probably heard a lot about it.
[A 54:35]: I actually liked it. Well, people have different experiences, you know. There's always going to be that people might say that, um, they had the best time in Ballarat, but it wasn't for you. It was just, you know, it's just all different, isn't it?
[B 54:50]: I think that I actually wanted once Last time Paisley and Kibble was always known as a place that people didn't like to go. I actually liked it.
[A 54:58]: Yeah, so there was no punishments, but was there anything that happened that you would now as an adult consider to be abuse, neglect, or harmful in a form of sexual, physical, emotional, or neglect? No. No, okay.
[B 55:14]: I knew a lot of the staff in Kibble as well.
[A 55:16]: You didn't like any of the staff?
[B 55:18]: I said I knew a few of them, right?
[A 55:20]: Oh, you knew a few of them?
[B 55:22]: Yes, it was just kind of— Paisley's not that big, you know what I mean?
[A 55:25]: Yes, he said it was Timmy Williams and Thomas Shetty.
[B 55:30]: Right, Thomas Shetty, he was an ex, but I knew a few of the staff. When I'm in the cab, I'll meet a few of the staff, and I still speak to a few of the staff when I'm out and about, having a pint and things like that.
[A 55:39]: Yeah, okay. Do you know what? Maybe that's helpful.
[B 55:44]: I know a few of the staff in trouble with time-based limiter. I speak to them regularly because they're nice and they speak to me.
[A 55:51]: So yeah, you can't have been a bad kid then, can you?
[B 55:55]: No, actually, years ago a lot of people had bad things to say about the company. When you first get told that you can stay there, you go, ah no, not a couple. Yeah. And you come back, you're at the end of it, you go, ah, it's not that bad.
[A 56:06]: Yeah. Was it a secure unit?
[B 56:13]: No, it wasn't then. It's new. It's kind of mixed.
[A 56:16]: Ah, okay, okay.
[B 56:17]: It used to be just boys, but now they've got lassies in it, and it's a secure unit now. I mean, it's kind of one of them richest homes in Scotland, I think.
[A 56:30]: Yeah, okay, I get what you mean. Was the bedwetting still happening in Kibble?
[B 56:36]: I mean, you bet they're not much, because you've got You felt safer in there, if you know what I mean.
[A 56:43]: And if you did wet the bed, what would happen?
[B 56:46]: They just tended to say, well, actually, some of the staff are alright, and you said to them and all. The staff are actually alright, a lot of the staff in there.
[A 56:57]: Okay. Did you have any problems sleeping in Kibble, or were you okay? It was alright.
[B 57:04]: The first couple of nights, you go, ah, no, it's kind of, because you're in a strange place, but after that, no, it was alright. As I said, yes, that was probably the best place I've been.
[A 57:16]: Yeah, and I would ask, you know, did you try and tell anyone or get any help, but it doesn't sound like you needed to.
[B 57:26]: Oh, Kibble was actually pretty, pretty good advice already.
[A 57:31]: In a few words, can you describe Kibble to me, like how you felt there? I felt safe. Yeah.
[B 57:38]: And that was the first time in a long time I felt safe when I was in a kibble, because it wasn't exactly the way people made it out to be. A lot of people made kibble look bad years ago. Yeah. But it wasn't. But as you were saying, everybody's got their own experience.
[A 57:54]: Well, there is a lot of kibbles as well. They've got stuff everywhere. So the Glasgow one might have been really awful, and then the Paisley one wasn't too too bad, you know what I mean?
[B 58:03]: Oh, when I was in the home zone, they only had the people. Oh really? Right, Kibble's opened up. Look at hostels, they've got Glasgow and stuff, haven't they? This point, they'll get Shields and St. Mungo Football Club and all that as well.
[A 58:20]: Yeah, so I never had all that, never had all that when I was in there. Not too bad then. Is there anything else you'd like me to add down for Kibble? No, Kibble was okay.
[B 58:31]: I know it's a bad thing to say something in a claim for compensation, but Kibble was— there's no point lying— Kibble was actually nice.
[A 58:39]: Yeah, that's fine. I actually liked it. Just because you liked one of your five doesn't mean the rest were great. You're allowed to have— and I'm quite glad that you would have had that last one being that kind of a safer place. It must have been such a relief being in there.
[B 58:54]: It was, it was actually, I was quite happy being in there. It was actually, it made me feel safe getting there.
[A 59:01]: Well, that's all that we would want for you, to feel safe, so I'm quite glad. And I'm the one who's doing your claim and telling you it's okay to have had a safe place, okay? That was it. Yeah, so I'm just going to quickly, before I move on, is there anything else that you would like to add for grief that you might have remembered?
[B 59:19]: No. I was too young to remember anything.
[A 59:21]: What about Beech Avenue?
[B 59:24]: Eh, no.
[A 59:26]: Newfield? Nah, I've visited the place. Yeah, and Balrossie? Visited Balrossie. Okay, so what I'm going to do now is I'm moving on to the next section, and this is about all of the care settings overall, not just one or two. Okay, it's all of them. So across all of the placements, what were the names of the main people responsible for your abuse? The names? Yeah, so I'll just go back through really quick actually, because you gave me most of the names, didn't you? So I'll just— I'll go in and I'll copy and paste them through because I don't feel like we need to re-go through them.
[B 60:07]: Ah, there was 3 main ones, yes.
[A 60:10]: So I've got Derek, Charles and Thomas? Yes. Okay, are you happy for them to be the only names that we put on, or is there anyone else who you would like to be named? No, that's it. Okay, I also want you to be aware that none of these people will be aware that you've said their names, okay? It's just gonna be— yeah, well, fair enough. Some people panic and they don't want it, but it's fine.
[B 60:37]: No, you're not, absolutely.
[A 60:40]: Were other children affected, and did you witness abuse or harm to anyone else?
[B 60:45]: Yes, I witnessed abuse to a few people I was in homes with. I think a lot of people did.
[A 60:51]: I think that happens.
[B 60:52]: I think you've probably heard that a lot. You witness a lot in your own homes, especially when you're young, because even if you're that young, you don't get believed. I don't care what anybody says, you don't get believed. Yeah, I think that's how they brought out this redress because of Yeah, definitely.
[A 61:08]: And is there any children who you witnessed or witnessed you being abused whose names that you can remember at all? No. Okay, no worries at all, don't worry. Why do you believe that the local authority should have been aware of what was happening?
[B 61:25]: They should have been aware. I think a few of the homes I was in, like Barossie and Newfield, I think the local authority was aware of it. But they couldn't approve it. So I know Balrossie was actually under investigation, I know Newfield not, but I don't think they could in the grave. I don't think, you know, local authorities, they can't approve things they don't deal with.
[A 61:47]: Yeah. Were complaints ever discouraged, ignored, or punished? Nope. And were you ever moved, threatened, or disbelieved because of these complaints?
[B 62:10]: Threatened, aye.
[A 62:11]: And what were you threatened with?
[B 62:13]: Well, the staff threatened you to leave, but they kind of threatened to be near disciplinarian.
[A 62:21]: Okay. Have you ever reported the abuse to police, an inquiry, a professional, or any authority? Reported it to a couple of the staff, but you only believe.
[B 62:31]: Never reported to police because that was a staff responsibility, reported police back then.
[A 62:36]: Okay. Why did you move between the different placements, and were the reasons ever explained to you?
[B 62:44]: No, they weren't never explained. They just kept moving me, which I didn't like because it's just— we get moved about too much. It shouldn't have happened. Obviously you're not going to have a settled life if you keep moving. Yeah.
[A 63:08]: Did you ever run away, refuse to return, or ask to be moved? That'll be quite a few times, yes. And what would happen when you ran away?
[B 63:23]: I ran away and tried to run away from Bellrossie and ended up, me and 5 other boys running away from Bellrossie in my pyjamas and actually got to Kirkmaccormick, Port Glasgow and got on a train and actually came to Belkisley, Port Glasgow, in the train in my pyjamas.
[A 63:40]: So you ran away from Bellrossie in your pyjamas?
[B 63:45]: Yes, me and 5 other boys. Hopped on a train?
[A 63:49]: Yes, to Glasgow.
[B 63:51]: That'll be in the police report, because it was— everybody used to talk, there was 5 of us, me and 5 others. We left Kilmacon, Kilmacon, Port Glasgow's about 68 miles to Kilmacon, and they end up leaving Bullrosey because they didn't like it and end up getting on a train at Port Glasgow, Port Glasgow to Ferguson, and went to my auntie's in Ferguson.
[A 64:16]: Were the police the ones that caught you and returned you?
[B 64:19]: Yeah, police picked us up and took us back to Bullrosey, yes.
[A 64:22]: There should have been a police report. There probably is. I'll have to double-check that one.
[B 64:27]: It's got to be because they were in my pyjamas and hoosecoat.
[A 64:32]: Why did you run away? Just didn't like the place.
[B 64:34]: Just didn't like it. We ended up leaving it and then we got returned to the place at about 5 in the morning or something like that.
[A 64:43]: And what happened when you were returned?
[B 64:45]: No, I just totally go to my bed and then they get made to get up 2 hours later for school. Right, okay. I remember that. It was just one of the things that you think about it now, you say that was quite funny, that.
[A 64:59]: I shouldn't laugh, but I think it's the thought of 5 kids in their pyjamas getting on a train, nobody asking any questions.
[B 65:08]: No, they just let us on the train, that's it.
[A 65:10]: I think that's the part that got me a little bit because I think the first thing I'd do is, why are you in your dramas?
[B 65:17]: Well, that main ticket wasn't written to Morris. The train got wrecked, the cart they were in, and they got off at St James's next to Ferguson and walked all the way to Mantis' house, and then Mantis grasped at us and pulled the poles, and we got picked up. There's got to be enough police support because they picked up my pyjamas, no? There's got to be there somewhere.
[A 65:43]: Yeah, there should be. What age did you leave the care system?
[B 65:49]: 16 and a half, 17, roughly.
[A 65:54]: Okay, and what were your circumstances after? So where did you go once you were released from care?
[B 66:00]: I went to my gran's for 2 months and then I didn't like that and I got my own house. So I've stayed myself since I was— before I was 17. I've maintained since then. No support after I left. There was no support? No, I think you should have been supported when you left here.
[A 66:20]: I would have to agree, especially when you're—
[B 66:23]: I was about 16 or so. Yeah. And you think there'd be support there for you. Nah, there wasn't any support, just basically when you're that age, get to fuck and just that's you. No, there's a lot of support now in your wee care.
[A 66:38]: Yeah, so I'm now going to move on to the next section, which is all about the impact on your whole experience. So it is going to be, you know, how the combined experience has affected you. So how did the experience affect you at the time in a way of such as your safety, your trust, your confidence, your sleep, behaviour, education, relationships, or your ability to speak up?
[B 67:04]: That's kind of, that's them all. It sticks really in your brain. It's kind of mentally, you know, it's always in your brain. You just sit and think about it. That's why I drink as much, because you just can't even no think about it when you were young. Yeah, it's kind of just one of the things you wish you could forget, but you can't.
[A 67:34]: Yeah, I've got that.
[B 67:36]: It's mainly mentally now, because you're older, it just sticks with you constantly.
[A 67:42]: Yeah, so that is actually the next question. So how has it affected your mental health? Things such as anxiety, depression, trauma symptoms, panic, flashbacks, nightmares, self-harm, or suicidal thoughts?
[B 67:54]: Yes, flashbacks and nightmares and things like that. Yes, that's kind of— that's funny, the main things that people don't understand about it. That's kind of— you do get flashbacks, you get memories, you get mental health problems, things like that. It sticks to you constantly.
[A 68:13]: Have you got any mental health problems, Patrick? No, none diagnosed, just alcohol. Just alcohol. Okay, that came back.
[B 68:22]: That's up in court.
[A 68:26]: And would you classify yourself as alcohol dependent or an alcoholic? Alcohol dependent. Alcohol dependent. Okay, I get medication after the doctor for it. Okay, no problem.
[B 68:37]: For my stomach, I've damaged my stomach leaning into the drink.
[A 68:42]: Was there ever any substance abuse?
[B 68:45]: No, I've never took drugs. Okay, never even thought of it. I don't even think I've ever smoked a joint, to be honest with you.
[A 68:55]: Fair enough, that's the best way, isn't it?
[B 68:58]: I know, that's kind of— yeah, when I stayed in Birkdale Park, it was kind of a bad area back in the '90s for drugs and hanging about, but I never even took a necky, mind.
[A 69:13]: Um, what about any self-harm or suicidal thoughts?
[B 69:18]: I've had suicidal thoughts, aye, but I've never self-harmed, no.
[A 69:21]: Okay. Okay. Do you take any medication for any kind of sleep problems?
[B 69:32]: I've got— I take sleeping tablets, but that's far. Causing my sciatica in my back and leg. I get sleepless nights a lot.
[A 69:40]: Okay. How has your experience in care affected any relationships?
[B 69:48]: I don't really have relationships, no. I've not got much friends either because I don't really trust much. I'm kind of a loner, and that's kind of— that affected me being in homes because you don't know who to trust. Yeah. I think I've got one close pal and that's about it. And at my age, at 44, you think you're for funnels.
[A 70:11]: Yeah. What about intimacy? Has it ever affected— has your experience ever affected your ability to be intimate with someone?
[B 70:18]: I've not really been intimate with many people, to be honest with you. Okay. I've had a couple of relationships, but I don't really tell them nothing, if you know what I mean. I think that you keep it all to yourself. It does affect you because some of the women you go out with you don't really tell us nothing, you don't say nothing. So sometimes you're better off just keeping things to yourself. Yeah. You don't tell anybody about your physical abuse and all that, I've never really done it, no.
[A 70:48]: Yeah. What about your— obviously you said that you can't really trust people. Would you say that trust is one of the biggest things it has affected? Yes. Yeah. And what about any isolation? Do you ever find yourself isolating yourself?
[B 71:03]: Yes, I kind of— I don't really do much. I'm kind of a hussy person. I'm kind of— I'm not a socializer. Okay. I'd rather sit in the house with 10 cans and don't speak to people. And that's part of the reason.
[A 71:21]: Yeah. And what about your confidence?
[B 71:25]: Confidence is low at times. It's not great, my confidence, but as you know, your confidence, sometimes it's good, sometimes it's bad.
[A 71:34]: Yeah, it can always flip, can't it?
[B 71:37]: It's up and down. Aye. Yeah, okay.
[A 71:40]: Is there anything else you'd like to say about the effect it's had on relationships, any friendships, anything like that? It's just isolation, basically.
[B 71:49]: Cause it is. It's just a joke. Actually, I know it's a bad thing to say, I think care homes should be shut. Well, back in the day. I don't know what they're like now, right enough, but I've heard a lot of good things about care homes these days.
[A 72:05]: Well, you kind of question why now. Aye. How has your overall experience affected your education, your work, your opportunities, finances, housing, or day-to-day stability?
[B 72:20]: It's kinda affected them all, 'cause I kinda don't work and things like that.
[A 72:24]: You don't work?
[B 72:25]: I'm on disability, aye. Okay. It affects your confidence, actually. It's kinda sticks in your head and I've tried workin' a couple of times and then things just come into your head and you end up going, "Ah, I can't do bother with this, I just wind me head." Sometimes you depress yourself there thinking about it. Yeah. And then there are times you're all right, if you know what I mean.
[A 72:46]: It's kind of— No, I understand.
[B 72:51]: I'd love company, to be honest with you. I've had a couple of relationships and sometimes the woman go out and you don't look happy, and then at times you look happy. It's just— I think it's— I don't know what it is. It's just 50/50. I think it just comes and goes. Yeah, yeah. It's always there.
[A 73:05]: It's not going away, I don't think. Mr Patrick, is there anything that triggers you? Any places, smells, authority figures, institutions, or situations that you would avoid because it triggers you?
[B 73:18]: Well, I don't really get much, so I think I don't really know that answer to that. I can't really answer that one.
[A 73:22]: Yeah, no, that's okay. You don't have to.
[B 73:25]: I don't like being in private places like councils and institutions and things like that. I don't like that. I don't even like going to my doctor's because there's a lot of people about. These are my doctor's phones, mate, because I think I told them I don't like coming to surgeries.
[A 73:44]: So would you say that you avoid contact?
[B 73:47]: I avoid contact with people, yes. I think that's in my heart, mate.
[A 73:54]: And do you avoid contact with people because of what you went through or because of the aftermath?
[B 73:59]: Could have went away through and after myself. Yeah, I think that even my pal says to me, you need to start getting out now. And you don't, you don't tell people anything that happens to you. So yeah, I'm quite happy you've picked them up. That's all you do.
[A 74:14]: Okay, what impact has this experience had on your life overall?
[B 74:21]: I've not got a life basically. To be honest with you, I've not really got a life. My life is basically a loner, been in the house myself and kind of keep myself to myself.
[A 74:34]: Yeah.
[B 74:35]: Everybody else has got a life, they go out and socialise, things like that, but you don't want me. I don't know what it is, I don't know. I was kind of hoping it would go away, but no, it's not.
[A 74:46]: What if, so how do you, like, what do you think would have been different about your life had you not have been in care?
[B 74:54]: I don't know, I think maybe if I was in care, I would have had a career or had a family or had a normal life, but no, I've not got any of that. That might match the care settings I'm in. Yeah. I've not got a family, I've not got a career, I've not got anything like that. I think if I was in care, this You sit and think to yourself, I might have had a life. No, these days, no, you've not got a life. Yeah.
[A 75:27]: Have you ever received any counselling, therapy, mental health, addiction, GP, hospital, or professional support? No. Okay.
[B 75:37]: As I said, you don't tell people, you keep it to yourself. It's another thing that a lot of people don't get out of the tin. Sorry, you talk to your lawyer, I think.
[A 75:47]: Yeah, they've got to keep themselves private and confidential. Yeah, there's nothing— there's no judgement about it. People, you tell who you want to tell, and if you don't want to tell anyone, you don't need to. Nobody's— there's no force in you to tell anyone, do you know what I mean? You don't need to. I know it's your business.
[B 76:04]: I don't tell anybody anything, and that's why I'd love to have been able to speak to people now, but now you can Well, I appreciate your bravery speaking to me about it.
[A 76:16]: It helps and it means a lot that you've trusted me with it. Have you ever been diagnosed with any relevant health conditions or taken any medication? I take medication just now. Yeah, what medication is that?
[B 76:32]: Amitriptyline.
[A 76:37]: And is that your sleeping tablets? No, that's sleeping enough to help your mouth. Okay. Any other medications, or is it just the amitriptyline and the sleeping tablets?
[B 76:47]: Quite a few. Some of Aston.
[A 76:54]: Okay.
[B 76:55]: And then there's Cocodamol.
[A 76:59]: Yeah. I used to take that.
[B 77:07]: And my Loxican.
[A 77:14]: Okay, I'll just leave them in there for now. I'm sure we'll have on your GP records all of your medicines. Yeah. Are you receiving support now? No. No. Okay. Is there any sibling, relative, friend, partner, or professional who you would like to provide a supporting statement for your claim? No, I don't.
[B 77:41]: I've not told anybody. I've not said to anybody about it. Yeah, okay. I spoke to the advice, they kinda said if you've not spoke to anybody, first thing I'll ask is kinda especially your boss.
[A 77:54]: Yeah, so I'm going to ask you the last couple of questions now, so we are close to the end. So why are you applying to the Scottish Redress Scheme, and what would you like to come from telling your storey to the Scottish Government about what you went through?
[B 78:08]: I'd like them to deal with what happened back in the past and actually accept responsibility for no damming up, to help young people in care. Never really done nothing to help people in care homes back in the day. I think there should have been something there, but they didn't do that here at the care homes in Baroda, did they?
[A 78:34]: Yeah. And what would you like to come from, like, telling your storey? Like, where— what do you want people to know from telling your storey?
[B 78:43]: I want them to know what happened back in the day, and I don't want people just to ignore what happened back in the day, because a lot of people just ignore it. Go, 'It happened back in the day, but it's the past.' It's not the past. It's not the past for people that suffered it.
[A 78:55]: Yeah, absolutely. It's actually—
[B 78:57]: it's in the future. It's still in their heads, and it's still in— I know a few people in homes that have been homes that committed suicide through all this and all that. Yeah, that's actually— I don't understand why people say, 'Oh, that was years ago, just ignore it,' and all that. It's just— it's not something you can ignore. Yeah. It's there on some people's memories, that's what it is.
[A 79:19]: Yeah. And what would acknowledgement mean to you? So what would the Scottish government acknowledging what you went through mean to you?
[B 79:32]: It'd mean a lot if you get an apology off them and admitted that the care homes back in the day, when they should have been, it shouldn't have been happening. There should have been rules, there should have been people checking up in care homes they should have been hanged on the gallows back in the day. I'm glad it should have happened back in the day.
[A 79:49]: Yeah, see, they should have been monitored more closely. Ah, because it's just—
[B 79:55]: you want the Scottish government to take responsibility, but I think when I'm bringing out the red vest map, they're taking some kind of responsibility, but they're not taking it all. They're just saying, we'll give you compensation, that's it. Yeah, and it's and we'll get an apology. I don't think that's enough. I actually think they should have done something back then. It's just politicians and governments, they just, they don't care about the public. They never have.
[A 80:25]: Yeah. Is there anything else that you would like Redress Scotland to understand about what happened or the harm that you lived with?
[B 80:43]: I'd like them to understand what happened, completely. I hope it doesn't happen to other people. It's running behind me, it's mentally invasive, it just stays with you, it just doesn't go away. I think that's why they brought Redress up, because the Scottish government knew it was wrong and they brought that up. I brought that to you people for conversation. I don't think conversation's enough.
[A 81:05]: No, it's nowhere near justice.
[B 81:08]: I don't think you've got to obey the conversation. I mean, it's just— it might make your life a wee bit happier and make you better and that, but it's not going to bring back your youth and your young and maybe your future and that. Your future's basically fucked, if you know what I mean.
[A 81:23]: Yeah, I don't think they understand that.
[B 81:27]: I think they're just saying we'll give you compensation, that's it. We'll give you an apology, that's you. That's it, baby, that's you. I don't think that's enough, man. No, I think it should have been dealt with years ago. I think it was 2000, was it 2022? They brought this up. Yeah, they did this scheme. That should have been years before that. Absolutely.
[A 81:51]: And dealt with before that. Is there anything important that we haven't covered today?
[B 81:57]: No, I think we've covered quite a lot.
[A 81:59]: Yeah, is there any— I've spoken for much of years. Well, do you know what, I'm glad that you were able to do so with me. It's just, it's me, I just make people feel really comfortable. Is there any wording that you would like to have handled carefully? No. No? Okay. How are you feeling?
[B 82:18]: I could see a lot of phone numbers, but I just couldn't.
[A 82:21]: You should not. Tell them you've changed your mind.
[B 82:25]: I'm not really a hater. I don't like swearing much.
[A 82:29]: I'm not a big swearer. No, only when necessary, eh?
[B 82:34]: I know, Celtic's playing tonight.
[A 82:38]: You've just signed that Alex Oxlade-Chamberlain, haven't you?
[B 82:42]: He's been there for the last year. He's been there over a year now.
[A 82:45]: I thought it was only a couple of months. That's how far behind I am.
[B 82:49]: He signed last— when did he sign? I don't know, just now? August? Oh, was it? Oh God. He signed in January. Ah. A year's deal. A year's deal. They just give him a new year's contract. Was it?
[A 83:05]: Yeah, you won the last cup, didn't you?
[B 83:08]: I won the last one, won the weekend off.
[A 83:10]: You're doing pretty well for the start of this season. Not so much. That's a good point. No, I like the football. I try and keep up with a bit of it.
[B 83:23]: My favourite player years ago when I was young was Alan Shearer. I liked him.
[A 83:26]: I'm from Newcastle. I loved Shearer. Shearer was brilliant.
[B 83:32]: He played with Chris Sutton at Blackburn. He was— Yeah, he did. Chris Sutton played for Celtic, sure. Yeah, Shearer was good.
[A 83:40]: I liked them, Shola Myobi. He was good.
[B 83:46]: Yeah, one of the best players with Newcastle I've seen ever was Faustino Asprilla. Yes. Yeah, him and Genoa were brilliant.
[A 83:55]: Yeah, yeah. I mean, I think they were— we have had some good teams, but this, this, I think this season is going to be a struggle. I know, that's why I'm a bit gutted. I'm not clutching on straws to this season, I'll tell you that.
[B 84:11]: Sold Tonali, sold Guevara, sold Isaac last year, sold Gobert to Barcelona. I know, sold about 300+ million pounds worth of players.
[A 84:21]: Yeah, and haven't even bought anyone proper yet. I know. I've bought someone actually, bought someone from Benfica.
[B 84:28]: Ah, a right-back? Yeah. The guys that own Newcastle are richer than Man City.
[A 84:34]: Can't spend it though, can we? I know. It's all this financial fair play, but it's not fair, is it?
[B 84:40]: Well, if we just sell a few of our players, I think we'd be able to spend that.
[A 84:44]: Oh, you'd like to think so, wouldn't you? But apparently not. So we'll see how this season goes. It might be that I ring you in a few months to tell you Redress's decision and we're relegated already. Oh, God. Patrick, how are you feeling after discussing all of this?
[B 85:00]: Aye, aye, I think it'll go.
[A 85:04]: Yeah, and do you feel safe to be ending the call with me?
[B 85:08]: Yes, aye, it's better.
[A 85:10]: Couldn't wait to speak to you. I'm glad. Is there someone you can contact for support if you need any support?
[B 85:18]: I've got a good pal, he's back in the East Midlands, he comes in quite a lot.
[A 85:22]: Oh, that's good, I'm glad. So I'm now going to quickly explain the next steps to you just so that you have a rough idea. So after this call, I'm going to go away and I'm going to neaten up because I've taken it down as notes. I'm going to write it into a full statement. Once that's done, it'll be emailed over to you, so you'll get your statement and you'll get a payment authority letter, and it's just so you can read through it, make sure you're happy with it. You'll sign the statement and the payment authority letter, and that'll get sent back to us. We'll then send it off to Redress, and you'll have to do an identification verification So it's literally a 20-second WhatsApp video call where our head solicitor and my manager joins the call with you, and you'll hold your ID up to your face and they'll say yep, and then it's done. Okay, it's really, really quick. It's in like 20 seconds and then it's done. Okay, we don't really hang about with it. No problem. Are you happy with how the next steps have been explained? Yes. Perfect. Well, that is your witness statement complete, Patrick. So I will, like I said, go away, write this up, and I will contact you when it is ready for you to read through and sign, okay? That's brilliant, thanks, you're welcome. Alright, thank you very much for your time and thank you for trusting me to open up to me, okay? No problem, enjoy your day. You enjoy the rest of your day too, Patrick. I'll speak to you soon. Thank you, bye-bye. Bye., `formatted_transcript` = [A 00:02]: Hi there, can I speak to Patrick Bishop? Hi Patrick, it's Leah calling from MMA Legal to do your witness statement. Is now still a good time for you?
[B 00:11]: Yes, it was.
[A 00:12]: Perfect. Before I start, I do just have to let you know that call is recorded for training and monitoring purposes, and for data protection, could you confirm your date of birth and your postcode for me please?
[B 00:25]: 10th of August 1993, postcode PSD1NH.
[A 00:28]: Amazing, thank you very much. So just before I get into the actual witness statement itself, I'm just going to ask you a couple of questions just so I know that we can still continue. Let me just get them up. Have you previously made any civil claim, criminal injuries claim, redress application, complaint, police report, inquiry statement, or claim to another scheme about any abuse received in care?
[B 00:55]: No.
[A 00:56]: No. Have you ever received any payment, apology, settlement, or decision? No. No. Okay, no worries at all. And are you comfortable and happy to continue today?
[B 01:14]: Yes, that's all.
[A 01:16]: Yeah. Do you need anyone with you or any other adjustments?
[B 01:21]: No, actually, no. I just like doing things myself.
[A 01:24]: Okay, fair enough. Do you understand that the purpose of the statement is to be sent to redress and agree that it can be used for your redress application and any supporting evidence?
[B 01:35]: Yes, I know that.
[A 01:36]: Perfect. I've created a bit of a chronology of care, so a bit of a timeline of your care settings. I would like to go through that with you first just to ensure that I'm not missing any, okay? Okay, so in 1992 I have Griff Children's Home.
[B 01:57]: Great, that's good.
[A 01:58]: Greif, sorry, that's my, that's my bad. I've got Greif Children's Home. I'm not very good at the pronunciation part. And then in 1994 I've got a Beach Avenue.
[B 02:11]: Beach Avenue was before Greif.
[A 02:14]: Before Greif?
[B 02:15]: Yes.
[A 02:16]: Okay, um, you just bear with me. Okay, so from the care records that we've received, it only states that Greif was the first one. So are you saying that there was Beech before Greif?
[B 02:54]: No, I just can't remember, but I'm sure Beech Avenue was before Greif. But my granny died when she died, 1991, '92, so it might be right then. Okay, that's what I meant to hear.
[A 03:12]: Um, I mean, the, the records that we have do show— so it was Grieve Children's Home in 1992.
[B 03:20]: Yes.
[A 03:21]: And then returned back to your mother.
[B 03:25]: Yes.
[A 03:25]: And then back into care in April 1994, and that was into Beech Avenue.
[B 03:32]: Right. Yes, that might be right. Yes.
[A 03:34]: Okay, no problem. And I've then got, after Beach Avenue, I've got Newfield Resource Centre.
[B 03:41]: Yes, that's right.
[A 03:42]: Yes, in the Campsie unit.
[B 03:45]: Yes, that's Campsie. And so if I was on— and that's in Johnstone.
[A 03:51]: Yes, I've then got Balrossie.
[B 03:54]: Yes, that's Balrossie Boys' Home, but end up— they call it Rossie Home now because it's shut.
[A 04:01]: Yes, I've then got Kibble.
[B 04:03]: Yes, that's it. I've been great. I've just messed up.
[A 04:06]: No, that's okay, don't worry. I just wanted to clarify before we continued. I would hate for us to get halfway down and then, uh, missing something.
[B 04:14]: I think quite a few, so like 5 or something.
[A 04:18]: It looks like 1, 2— yeah, it looks like 5. And then after Kibble, you were released, uh, to relatives or friends?
[B 04:29]: Yes, I stayed with my gran for a couple of months and then I got my own house.
[A 04:32]: Okay, perfect. Well, if that's all correct, then let's crack on.
[B 04:36]: Okay.
[A 04:38]: I know you'll have to excuse any of my pronunciations. I'm not the best at this.
[B 04:43]: Some things I can't pronounce.
[A 04:47]: It's that most of it is like the towns and the city names.
[B 04:51]: I'm like One of them's in Culmacolm, one of them's in Johnstone, one of them's in Bridgerear, one of them's in Paisley, and one of them's in Hunterhall, that's in Paisley.
[A 05:02]: Yeah, well, I spent the first couple of months doing this job calling Renfrewshire, Roofrenshire. I think there was a few times I said North Ayrshire was North Asia, so, you know, we've got there now though. Okay, so I just want to let you know that you are in complete control of this meeting. You can take a break, skip a question, or ask me to reword anything. Please note that some questions can be upsetting because they do concern your care in time and its impact, okay?
[B 05:39]: Yes, I know.
[A 05:40]: So where did you grow up and who did you live with before you went into care?
[B 05:45]: I lived with my mum before I moved here. I lived with my gran, and eventually she died. I was always with my mum on and off, and then I was with my gran on and off. I was kind of, I wasn't really in an actual setting, if you know what I mean.
[A 06:02]: Yeah, just a house or a flat?
[B 06:04]: Yeah, they were flats, aye.
[A 06:06]: Flats, yeah.
[B 06:08]: Yes.
[A 06:08]: And did you have your own bedroom?
[B 06:11]: No.
[A 06:12]: Shared?
[B 06:13]: Yes.
[A 06:14]: Okay. What was the food like at home? You know, just, was it nice home-cooked meals?
[B 06:19]: No, it's kinda just my mom and that. My mom was an alcoholic, all that, so never had anything like that. So there was like sex, so no, there's nothing to eat.
[A 06:30]: Okay. And you've got— did you say this, there were 6 of you, so there was 5 siblings?
[B 06:35]: Yes, 5.
[A 06:36]: And can I ask how many brothers and how many sisters?
[B 06:40]: There's 3 brothers, 3 sisters, and me, so 7.
[A 06:46]: Okay, and there was 7 of you all together?
[B 06:50]: Yes, and we stayed in the apartment.
[A 06:53]: Okay, and who did you share the bedroom with?
[B 06:56]: Me and my brothers and I.
[A 06:59]: Okay, are you the youngest or the middle? Middle. Middle. Okay, what about school? Did you still go to school before you went into care?
[B 07:15]: I was in primary school, I was in St. Fergus, but I was hardly there. Didn't go well, no. So it was basically your mum's fate on that one, just basically. My mum was an alcoholic, mum was always in and out of jail.
[A 07:29]: Okay, that was that your father. All right, if I do go silent at any moment, it is just so I can type up these notes, okay?
[B 07:40]: That's fine.
[A 07:41]: Uh, no problem.
[B 07:43]: I didn't get high school, didn't I?
[A 07:46]: You didn't go into high school?
[B 07:48]: No, I didn't get high school.
[A 07:50]: Okay. Um, how did you come to enter into the care system?
[B 07:59]: My gran died when I was— she died when I was 10, and my mum was— she was an alcoholic. And I think my mum ended up putting us into care because my gran died, but ended up— I was kind of— I wasn't good at school, so I was going to a boys' home anyway, but me and my brother were in a care with her, so Right, okay.
[A 08:23]: So it was your mum who made the decision. Were you ever told why you were put into care?
[B 08:27]: My mum always came down. She was an alcoholic, so basically put into care because of that, because she never did any visiting much. I always stayed with my other gran and she was always throwing us out and things like that.
[A 08:37]: Right, so you weren't told but you kind of knew?
[B 08:40]: Yes, aye.
[A 08:41]: Okay.
[B 08:41]: We were told the day we walked in that we were going into care.
[A 08:44]: Okay. So I know you've got 6 siblings obviously besides yourself, so you've got 3 brothers and 3 sisters and you're the middle child. Were you separated from any of them in care?
[B 08:55]: Yes.
[A 08:56]: How many?
[B 08:57]: From all—
[A 08:58]: —from all of them?
[B 09:00]: Yes, me and my brother Kevin here, we were not eh— be charmed if there was another one that I was separated to but I wasn't separated to anyone else other than 10 or something.
[A 09:14]: Okay. And did you say so how old were you when you first entered care, did you say about 10? Kind of taking it over, yes, sorry. Yeah, and how did you feel at the time of first entering care? You know, what were your first thoughts, if you can remember anything?
[B 09:30]: I don't know actually how you answer that one because I was quite young, you know what I mean? So sometimes when you're young, you don't tend to think about it. You kind of must feel like brothers and sisters and things like that, but you never really—
[A 09:41]: You never really thought about how you felt?
[B 09:44]: Nah, it's kind of when you're that young, you don't really think about it. No, I'm just so sad because my gran died, and if she didn't die, I don't think I'd be around here, to be honest with you.
[A 10:00]: Oh, bless. Were you very close with your gran?
[B 10:04]: I was very close to her. She was kind of— she was always there when she had cancer, so she passed away. So kind of, that was That's from my wee staffies cocking up.
[A 10:17]: Bless you. Is there anything important about your childhood health, any learning needs, any vulnerability that should be recorded for redress?
[B 10:27]: No, I had ADHD when I was young.
[A 10:32]: Okay, I'll jot that down. Okay, so I'm now going to move on to the next section, and what I'm going to do in this section is I'm going to ask you a multitude of questions but for each care setting one by one, okay? Yes. So I know that there'll be some things that pop up where you're like, oh, that happened in that one as well, but I need to make sure I keep it chronological for when it gets sent to redress, okay? Okay. Perfect. So I'm going to start with Greif Children's Home. So from records, I can see that you entered there on the 12th of February 1992. Can I ask what kind of setting it was? So was it a house? Was it like a There was two houses, so there was two houses, different houses. Two houses. And which one were you in? Was there any name? Did it look—
[B 11:21]: No, just, just both of them are called the Grange. There was two different ones. There was a big house and then there was a wee one next to it, a wee cottage.
[A 11:29]: Okay. And which one were you in? The big house?
[B 11:31]: Yes.
[A 11:33]: Okay. And how many floors was it, can you remember?
[B 11:39]: Yeah, this, hold on, I think there's only 2. 2 floors? Aye, but it's quite a long, quite long at the back. I think it's still there, I'm not sure.
[A 11:52]: Potentially. Some of them haven't really shut down, some of them have kind of, they've kept the building but changed what it's used for.
[B 11:58]: I know Paul Rossi shut down, so that's why I got moved, because it's coming under LSD building, so they moved us up.
[A 12:03]: Right, yeah. So what was the ordinary daily life like in Greif?
[B 12:12]: It was kind of, because you're young, it was kind of, I don't know, it was kind of, there wasn't any idea or set number of people, so you just had to exist there and adapt.
[A 12:20]: Yeah, so what about the actual, so did you have your own bedroom here?
[B 12:25]: In Greif? I don't know, I can't remember. Okay, that's okay. Kinda maybe, I think, but I can't remember the Greif that much because I was that young.
[A 12:33]: That's okay, I'll just— we'll take down what we can remember, and that's absolutely fine. What about toiletries? Can you remember if you were provided with shower gel, toothpaste?
[B 12:45]: No, I don't remember. Don't remember.
[A 12:47]: What about the food? Was the food okay?
[B 12:50]: I don't actually remember what I ate.
[A 12:51]: That's okay, I'm just literally going to list off some things, and if you can't remember, just say no, okay? Okay. What about school? Did you still go to school while in this setting?
[B 13:02]: Yes, when I was in the group, I was still going to Mr Patrick Bishop's for a couple of months.
[A 13:08]: Okay. What about clothing? Did you get provided any clothes there?
[B 13:14]: I don't actually. I can't remember that.
[A 13:17]: Sorry about that. That's all right, don't worry. What about contact with family? Did you still see your mum? No. And was that your decision, her decision, or?
[B 13:29]: It was probably her because she was an alcoholic, you know. Okay. I just, you know, that young, I can't even remember anything about that one.
[A 13:36]: Well, I can't remember what I had for breakfast yesterday, so it's all right. And I can. Okay, what about the staff? What were the staff like?
[B 13:51]: Some of them were all right and some of them were just not all right. You always get that in homes. There's always a mixture, there's always ones that's alright, there's always ones that's not alright.
[A 14:00]: Okay, always just a bit of a mixture of, you know, there's always going to be one or two. Mixture, mixture.
[B 14:06]: Mixture of nice people and mixture of assholes, basically.
[A 14:10]: Fair enough. What about the kids, the other children there, were they alright with you? Did you get along?
[B 14:16]: I can't remember, Mr Patrick Bishop. I can't remember any of them. I think I was only in there for a bit. I think it was the last few months I was in there.
[A 14:23]: I think from what I could see Actually, let me just have a little look.
[B 14:28]: Maybe a bit over 6 months, maybe even more than that.
[A 14:30]: From February until August. Oh, well, no, it's a couple of months.
[B 14:35]: Yeah, a couple of months.
[A 14:36]: Yeah. What about any rules? Were there any particular strict rules that you can remember? No, I can't remember that. Any punishments?
[B 14:46]: Ah, there was punishments. You were thrown in your room and locked in your room and things like that.
[A 14:48]: You would be thrown in your room and locked in? Yes, I— okay, that's what they used to—
[B 14:55]: that's— that happened in quite a lot of homes when I was young. You used to get locked in your rooms and all that, and you were bad and all that.
[A 15:00]: I have heard that from a couple of people, to be fair.
[B 15:04]: It's quite a lot of the bastards used to hit you and all that.
[A 15:07]: Did they hit you in Greif? No. No? Okay. Um, did anything happen in Greif that you would now as an adult consider to be abuse, neglect, or harmful?
[B 15:19]: Just get locked in a room, things like that. I think that's ample. Okay. And grabbed and threw about. That's probably the same as physical abuse, I'd say. Yeah, absolutely.
[A 15:34]: How did it make you feel, you know, like at the time, like when you were being locked in your room, how would you feel?
[B 15:39]: You feel bad when they do that because you normally used to be locked up. It's like imprisonment. Especially when you're that lucky, you're only 10 years old, you go, ah, what's going on?
[A 15:48]: Yeah, absolutely. Um, was it all of the staff that were involved, only a particular few?
[B 15:55]: There's only a couple. It's certainly— I've noticed that, and I noticed that in the buy homes, isn't it? There's always— you always get ones that are brand new, you always get ones that are just arseholes, and you always get ones that shouldn't have been at home because you've been in jail.
[A 16:09]: Yeah, okay. Can you give me one clear example of this occurrence? So where and when did it occur? You know, what happened before?
[B 16:33]: Just give a You were told to do something, you never done it, and you used to be grabbed and threw in your room and all that.
[A 16:39]: And what kind of thing would you do for that to be the punishment? I just can't remember that, to be honest. That's okay, that's okay. Too young, you know, a 10-year-old, you know. Yeah, yeah, of course. Did it happen often? Was it quite a regular occurrence? Yes, it was often.
[B 16:56]: Hang on, Grace, I'm just gonna spanny the hands. They just, I don't think they were trained right to start with to actually deal with people. The young ones are just, I think they just, we'll just put them in the group.
[A 17:09]: Yes. And what about, did it ever become worse or change, or was it kind of just the same thing over and over?
[B 17:16]: Same thing over and over. You always knew when you turned the page or turned around, you were getting locked in a room.
[A 17:22]: What about when you were locked in your room, were you still, were you given any food or water?
[B 17:29]: No, they used to open the door but they're not bringing your dinner.
[A 17:33]: Would you have to eat your dinner in the room or were you allowed to go and eat with everyone else?
[B 17:37]: They used to bring up dinner. There wasn't a toilet in the room either, to be honest with you.
[A 17:42]: Okay. I remember that much. Yeah, so I know it sounds a bit— I know it can be a bit hard to talk about, but with there being no toilet, would you have an accident while you were in there? Aye, just no choice.
[B 17:58]: You either piss yourself or you shake yourself or you push the toilet or something. Yeah. There's no choice when you're locked in a room. It's just, it happened quite a lot back in the day.
[A 18:07]: Would you ask to go to the toilet or were you not able to? It's extremely hard to go.
[B 18:12]: You just get knocked.
[A 18:13]: It's just getting older. Okay. Okay, what immediate effects came from this kind of experience? Was there any pain or injury, any fear, shame, sleep problems, bedwetting, any running away? Yes, that was all.
[B 18:35]: That was all the same. I used to wet your bed, used to run away, used to get fear. Something— that's how you used to run away because you were feared. Yeah. Probably. You've heard that a lot, actually, and been involved in care. You've probably— that's where a lot of people run away because they've been wet in the bed.
[A 18:52]: Yeah. And I'm sorry to ask, but would you wet the bed in Greif? Yes. Yeah. And what would happen if you wet the bed? Were you given any, you know, any comfort? Were you given any—
[B 19:04]: no, certain staff, right, certain staff were alright, certain ones weren't.
[A 19:09]: So would they, like, say, change your sheets?
[B 19:11]: Yes, some of them are all right. So you'll probably hear about a lot. Some of them are already in certain homes. Some of them— it happens in other homes. You always meet nice people and then you meet assholes.
[A 19:20]: Yeah, happens absolutely everywhere. I mean, it's just—
[B 19:23]: you never really— you never got home, you met all nice people. Never happens.
[A 19:28]: You never get a full night's sleep.
[B 19:30]: Right. Okay. I don't know, sometimes you wish for it, but it wasn't gonna happen, so you just had to go. That's when you're 10-year-old, I mean.
[A 19:43]: So yeah, absolutely, absolutely. Um, did this happen to anyone else, or did you ever— did anyone else ever witness this happening to you, you know, being locked in that room? No, I just do what I say.
[B 19:56]: People out there, people may probably witnessed it happening to me and all, but yeah, you're a lot young, you can't remember, but it did happen to other people. Used to happen to a lot of people in there.
[A 20:10]: Yeah, of course.
[B 20:13]: That was one of the worst ones.
[A 20:15]: Fife was the worst one? One of them, aye. Okay. And when you say you would be kind of, you know, grabbed or thrown into your room, was there ever any bruises, any handprints?
[B 20:32]: Yes, I was always bruised when they grabbed me and hit me and things like that. It always happened. Okay. You're 10, you're up there, back that long, you can remember certain things but you can't remember it all.
[A 20:44]: Yeah, of course. And did you ever tell anyone or try and get any help because of that?
[B 20:49]: Yeah, I used to tell the night staff and all that, but when you're that young, you don't think they'll believe you when you've been in a home. They just shy me about them, just ignore you. Yeah, even the nice ones, they used to say, right, I may borrow and just walk away and things like that. So, okay, you end up going like this, you end up seeing the hank of their arseholes. Yeah, yeah, because they used to make you— even if you made a complaint, you just get ignored because you're that young. Okay.
[A 21:27]: So that is everything for Greif. Yes. So I'm now going to move on to Beech Avenue. So I'm going to ask the same question again. What was Beech Avenue? Was it a home? Was it a residential school? It was just—
[B 21:40]: it was like two houses knocked into one. Just a home. It was just like two normal houses and they knocked it through into one. Okay.
[A 21:49]: And can you remember how many floors were in this house? 2 floors. And where was your bedroom? Top floor. Okay. Did you have your own bedroom or shared? Own bedroom. Own bedroom.
[B 22:07]: I think there was about 10 people in all or something.
[A 22:10]: In the home? Yes. Okay. What about the toilets? You know, was there— were they shared? Were the showers shared? Well, they're shared toilets, yes. Shared toilets, okay.
[B 22:22]: There's a couple of them, there's a couple on the top, one on the bottom.
[A 22:28]: Okay, no problem. Okay. And what about the food here?
[B 22:46]: It was actually all right, but you can't really remember much of it. Yeah, you're still going to school, you're in there, so mostly I'm used to the school, you know what I mean?
[A 23:02]: What about, would you like eat dinner together or eat breakfast together?
[B 23:06]: Yes, you used to do that. Okay. That was actually, Beech Avenue was actually the best one.
[A 23:15]: It was the best one? Yes. Okay. What about hygiene-wise? Was there any toiletries provided?
[B 23:27]: I just cannot remember that, to be honest with you. I just cannot remember, too young. So I just actually liked the home, I thought it was quite good.
[A 23:35]: Yeah, no, that's absolutely fine. What about clothing? Did you go with the clothing that you had from home or were you provided new?
[B 23:42]: Covenants I came to home, right? Yeah. I can't actually remember getting any clues in there. I don't think I was in there that long either.
[A 23:51]: Let me have a little look and see. Yeah, Beach Avenue was about 2 months.
[B 23:57]: It wasn't that long. Okay. Because I left there and they put me on Newfield.
[A 24:02]: Yes, I've got Newfield. That's the next one, just for this one. What about contact with family? Was there still no contact? No, no contact, no. Okay, and what about the staff? What were they like?
[B 24:15]: Actually, it was a guy, a Mr Rankin, and his wife. They owned a fruit stall next to Bell Street. They were actually, him and his wife were actually buried inside.
[A 24:27]: Okay, okay, cool, got that. And what about the other children? Were they okay?
[B 24:33]: Yes, I know someone in from Cherries, so yes, they were actually all right.
[A 24:37]: You know some of the names? Yeah, yes I do. Can you give me just a couple? It just really helps to solidify the statement is all.
[B 24:45]: There was Elizabeth Campbell. Yeah. Sharon McAllister.
[A 24:54]: Yeah. That was two.
[B 24:56]: And then my brother Kevin, he was in there too.
[A 24:58]: Your brother Kevin was in there too. Is he an older brother? Younger, okay. He's youngest. Youngest, okay, got that. Did anything happen here that you would now consider abuse, neglect, or harmful as an adult? No. No, okay. And I know the question is, what was different about this placement compared with the others? I know you said it was the best one. What made it the best one?
[B 25:28]: The staff are actually very nice. The husband— there was a husband and wife that owned the fruiters as well, but they ran that. So I don't know if you— I can't remember, but I knew Mr Rankin. He used to take us to the fruiters. And Mr—
[A 25:42]: who, sorry?
[B 25:43]: His name is Mr Rankin. I can't remember his first name. The fruiters in that, in Welshgate, were just along the way where I stayed in Paisley. So there's something called Paisley. On the fruiters, and he used to take you to the fruiters and that, and you just used to help yourself. I remember to see the shed and I just thought—
[A 26:00]: Okay, I'm glad that there was at least, you know, one place that was safe for you.
[B 26:04]: That was the only one, aye.
[A 26:06]: Oh, bless you. I'm going to move on now to Newfield. So I can see that you were there for about 6 months as well. Yes. What was Newfield in a sense of, was it a house?
[B 26:20]: It was not, it was units. There was like 4 or 5 different units because it was a residential home for boys and girls.
[A 26:28]: It was a residential, okay, boys and girls, plus the school was inside. Okay, and how many people were there to a unit? Can you remember it all? That's okay.
[B 26:46]: I'd say 6 plus, wasn't it? Yeah.
[A 26:49]: So we'll go with like just 6 or more to a unit, and you said there was about 4 or 5 units?
[B 26:58]: Yes, there was. They were named after islands: Campsie, South, Iona.
[A 27:06]: They were named after islands. And I've got you down as being in the Campsie unit, is that right? Yes, I was in Campsie and South. Campsie and South? No. Okay. Okay, what about the units? What did they look like? You know, was there a kitchen, dining room? There was a kitchen, dining room, yes.
[B 27:29]: Couches. Just looked like— the units kind of looked like a house, you know what I mean?
[A 27:35]: Okay. What about your bedroom? Did you have your own bedroom or did you share? I had my own bedroom, yes.
[B 27:42]: Own bedroom.
[A 27:43]: And what about bathrooms?
[B 27:45]: Yes, there was shared bathrooms, yes, for the residents.
[A 27:49]: And what about showers? Was there shared showers?
[B 27:52]: Eh, can't remember, but I know there was baths.
[A 27:54]: I remember that back then. Were they shared baths, so kind of everyone would take it in turns to use the baths? Yes. Okay. What about routines? Was there any specific kind of bathing routine, you know, was it you have to bath in the morning and night, or? No, not really. No, no.
[B 28:10]: Okay, I think it was kind of your choice, if you know what I mean.
[A 28:15]: Yeah, okay. You didn't have a choice? Oh, you had a choice?
[B 28:20]: It was up to you, but nobody ever said to you, go for a shower in the bathroom every day, which I think you should have. Yeah, okay.
[A 28:29]: Um, what about the food?
[B 28:34]: I think it's actually all right, as I can remember, but I cannae remember that much, darling.
[A 28:38]: Yeah, again, it's just one of them. Right. And what about toiletries? Can you remember being provided shower gel, toothpaste, toothbrush? No, I cannae, no. Is that that you can't remember, you weren't given them? I cannae remember. Okay, no, that's okay. I just wanted to clarify that I didn't get that any mistaken. No, I can't remember.
[B 29:05]: Then I got to be about older. I know of it, but no, I can't remember that, no.
[A 29:09]: Okay, no problem at all. And what about contact with family? Was there still no contact?
[B 29:14]: Eh, I don't think anybody ever came to see me in the tube, no.
[A 29:18]: Okay. What about the staff? What were the staff like in this place? Half and half.
[B 29:23]: Half of them were alright, half of them were arseholes. Okay.
[A 29:27]: I don't know what I need to put. No, no, say what you need to say, honestly. There's no— You're all right?
[B 29:34]: Some of them are all right, some of them were just—
[A 29:36]: shouldn't have been there, if you know what I mean. What about the other children there? Eh, it's kind of—
[B 29:42]: some of them are all right, some of them aren't. Kinda, they've probably seen this, they've probably seen the same as me. He was all right, he wasn't.
[A 29:49]: Yeah, well, you're never going to get along with everyone. That's it, kinda.
[B 29:53]: You don't know them, so yeah, you go, ah, fuck you.
[A 29:57]: Yeah. What about any rules? Was there any rules that you can remember from here? No. What about any punishments?
[B 30:08]: I used to get locked in your room and battered and all that in there. I didn't like that place at all.
[A 30:13]: So they would take you to your room?
[B 30:16]: Some of the staff used to hit you and things like that, throw you in your room and things like that.
[A 30:23]: Okay. So I know you've just said that, but I'll ask the same question again. Did anything happen there that as an adult you now consider to be abuse, neglect, or harmful? Yes. And how would you label that?
[B 30:37]: Physical abuse, getting hit and battered, and cleaning your room and locked in your room. I haven't done that. I just didn't like the place at all. I just couldn't stand it.
[A 30:49]: Okay.
[B 30:51]: And you've made a complaint, tell staff, as I said to you, you just get knocked. They just ignore you.
[A 31:01]: And who was responsible for the physical abuse?
[B 31:05]: The staff.
[A 31:06]: The staff. And was there any, you know, was it just a particular set of staff or was it kind of all of them?
[B 31:11]: No, just this kind of, as I said to you, some of them are alright, some of them on me. Yeah, you know, it's not in order. You probably notice that in all your claims you're dealing with someone. A lot of people, some of the staff they like, and some of them they're just—
[A 31:23]: no. Yeah. So can you give me one clear example of a time when you were physically abused? What happened beforehand, what happened during, and what happened after? But it's just, just—
[B 31:40]: I can't even remember what happened before that. I remember getting hot grabbed and threw my room and things up.
[A 31:46]: So can you remember where it happened? You know, was it in a communal area?
[B 31:50]: It was in a— no, it wasn't in a communal area, it was in a private bit.
[A 31:54]: In a private what, sorry? Just in a private bit. In a private bit of the unit. And so what did the member of staff do?
[B 32:07]: He actually just grabbed me and And actually punched me and actually threw me on the bed, then locked the door.
[A 32:16]: Did he physically hurt you apart from grabbing you? Yes, he actually whacked me. He actually punched me. And where did that hit? At my face. Okay, and was there a mark after, I'm assuming?
[B 32:35]: Yes, I suppose.
[A 32:37]: And then he locked you in your room? Yes. And how long were you left for?
[B 32:43]: Yeah, a good few hours.
[A 32:47]: And can you remember what happened when you were let out of your room?
[B 32:51]: I was just like, my roommate, quite a nice staff actually, what happened to your face? I said he whacked me, and then all of a sudden, and get caught up a bit, I fail. That's what they used to say. Obviously, a young lady and they're adults, they've got to believe they're adults.
[A 33:09]: Yeah, that's what happens. Okay, now how often did this happen?
[B 33:20]: A couple of times.
[A 33:23]: But it wasn't a regular occurrence?
[B 33:26]: No, it's just Couple of times with certain staff, yes.
[A 33:29]: And did it ever change or become worse?
[B 33:33]: No, not really, no. Just kind of the same people all the time. They just used to hit me and grab me and throw me in the room. Never liked the place, never liked Newfield at all.
[A 33:44]: Okay. Okay. And what was the immediate effect from this? You know, was there still, was there any bedwetting, sleep problems?
[B 33:54]: You're bedwetting, you don't want to go to sleep and then this happens to you. You lie awake all night thinking you've got to clean the hickey and all that as well. Yeah. It's kind of one of the places I like to forget.
[A 34:10]: I just don't like that at all. Yeah, absolutely understandable. Just going to ask really quick, just like I asked with the old one, in Newfield, what were the staff like when you did wet the bed?
[B 34:23]: Yes, some, as I said, some of them used to change it, some of them didn't bother at all.
[A 34:27]: And the ones that didn't bother, was that left to you to deal with? Yes. Okay, and was that so, for example, you would have to change your own bedsheets or go for a quick bath, clean off? That's a good day yourself, yes. Okay, and some, some would help and some just wouldn't? Some of them are all right, some of them Okay, um, did the same thing happen to anyone else, or did you ever witness anything?
[B 35:02]: Yeah, I'm sure a few people in here now, you've witnessed it, you've seen it happening, and things like that.
[A 35:11]: And would other people have seen it happening to you? Yes. Okay. Did you tell anyone what was happening?
[B 35:22]: Yes, I told other members of staff, but as I said to you, when you're that young, they don't believe you. Actually, they don't think I'm as bad as much as you do, you know.
[A 35:38]: And what was different about this care placement compared to the others?
[B 35:42]: Just, just, I don't know what it was. I just, I couldn't take that. I just didn't like it. I couldn't take the voice at all. I just couldn't make it. Some homes you mustn't go around, some homes you don't.
[A 35:55]: Yeah, absolutely. Okay, I'm now going to move on to Balrossie. So just for your knowledge, there is only 2 placements left, so we're going to do Balrossie now and then we'll do Kibble, and then that is everything for the in-depth of each placement. Okay. Okay, would you like to take a break at all, or you're happy to continue?
[B 36:13]: No, Marie, I've got a can.
[A 36:15]: Perfect. What type of setting was Balrossie? Was it a residential school or a house?
[B 36:22]: A residential de-listed school. It was— there was what, 1, 2, 3— I think it was like 1, 2, 3, 5 houses. It's actually turned into flats now. It's in Kilmacomb, and Some of the flats are worth a fortune.
[A 36:40]: Yeah, and how long were you in there for? I believe that looks like a year and a half, 2 years maybe. Looks like you were there for about 1, 2— I'm trying to work out— 2 years minus 1 month, right? About 23 months, that's it.
[B 36:57]: Yes, yeah, I remember that because I ain't got no memorable losses because I remember talking to a couple of police officers and they said it was getting renovated on the flats. Wow, okay. And it was a lassie building, so they didn't understand that.
[A 37:14]: Yeah, so again, kind of like what with the rest, what was your daily life? So what was the actual accommodation like? Did you have your own bedroom?
[B 37:25]: No, it was dormitories.
[A 37:29]: Okay, and how many did you share with? 4. And were they 4 other males? Yeah, yes, it was just boys. Yes. Okay, no problem. I just have to cheque just because sometimes it can be mixed. What about bathroom-wise?
[B 37:51]: It was just a 1-bed shared bathroom, yes.
[A 37:54]: Was that just shared between the 4 of you in the dormitory, or was it shared between everyone? There was 30 people in there.
[B 38:00]: There was 30 of you? In the one floor, yes. It was shared between us all. Okay. Which I didn't agree with that either.
[A 38:10]: Yeah. Were there showers, baths?
[B 38:13]: There was just showers and urinals and sinks.
[A 38:17]: There wasn't any baths, no. Okay. What about any routines? Was there any specific routines that they kept you in?
[B 38:26]: No, not really. She used to tell you in the morning, "I'm going to shower. If you want a shower, go out." Okay.
[A 38:32]: What about your school? Did you still do schoolwork? School was in Neeples. Okay, it was in there.
[B 38:38]: It was a boys' school, yes. You had to go to school.
[A 38:43]: Okay. What about the food? Can you remember anything about the food? Food was actually quite good, actually.
[B 38:49]: She used to take me, she used to get your dinner. You used to get your breakfast in your dormitory. Okay. Then lunchtime, there was a big canteen for everybody in the full home. And then at tea time, you used to bring your dinner. And then at supper time, you bring your dinner.
[A 39:11]: Okay. And were you given, like, a choice with the food? Was there options, or was it just kind of whatever was given you had to eat?
[B 39:19]: There was kind of breakfast options when you went into the big canteen on time, you'd get up to choice options. Okay. Nighttime and suppertime, suppertime used to get— they used to— that was a good thing about suppertime in Bullrocks. You used to go shopping with the staff. They used to take the boys shopping and you could pick which you liked, if you know what I mean.
[A 39:41]: Oh right, okay. That was quite good.
[B 39:43]: Yeah. Back then it was unheard of. So they used to— we used to go shopping then, but I think that was even just take you for an hour or two or something.
[A 39:55]: So you would go shopping with the staff for the food?
[B 39:58]: For supper time, just no for dinners and lunches, not just late at night. Used to be yourself at about 7, 8 o'clock. They used to take you shopping, you pick what you wanted.
[A 40:10]: Nice, okay.
[B 40:12]: There was like 12 people in there, 12 or 16 around the dormitory, so you had to— they couldn't exactly get everybody a bit of activity, you know what I mean?
[A 40:22]: Yeah, understandable.
[B 40:24]: Back then, you're young, it was— when you're young boys, it was like hot dogs and buggers, chips. That was the main thing.
[A 40:32]: Yeah. Okay, and how was— what was the staff like in there? Was it half and half?
[B 40:45]: Some of them were alright, some of them weren't.
[A 40:47]: Yeah, just the same as before. Ah, yeah, it's kind of—
[B 40:51]: some of them are nice, very nice actually. Some of them are, and some of them are just assholes, basically.
[A 40:58]: Yeah, fair enough.
[B 40:59]: Keep saying that about people, you know.
[A 41:03]: No, you're all right. I'd rather you were honest. What about the other children? Did you get along with them?
[B 41:10]: Eh, half and half. Some of them not. Some of them, I dunno. You've been in a dorm before. The 4Es used to stick together, if you know what I mean. Yeah. And then there's 4 and there's 4 there. You're kind of stuck between the 4Es, if you know what I mean.
[A 41:26]: Yeah, so you kind of have no real choice but to try and get along.
[B 41:29]: Well, you kept together because it was actually just, it was just a joke, to be honest with you. I didn't understand it. So it was like 40 hours in a room, we go in, well, you tried to go in, but you didn't get a choice. You were in a room and they used to just, when you're in here, that's it. Yeah. And then there was their boys in another room you used to like, and then there were boys in another room you didn't like. So they could make it that way, as soon as they could see that you didn't get on there. Yeah, absolutely. You'd love to chew it, chew your end in, if you know what I mean.
[A 42:00]: Yes, of course. Were there any rules in Balrostie that you can remember? No, no. And what about any punishments? Ah, there was punishments.
[B 42:12]: I used to get locked in your room and a few of the guys in there that I still know who they are, they used to hit you and throw you about and lock you in your room and all that, didn't they? A lot of them in that Balrossie are just going to like them. The worst thing about Balrossie was the teachers were the worst.
[A 42:29]: Really? Okay, we'll get into that in a— I'm just— because I'm going to pop that into the other box in our note sheet, which is about the abuse. So I would ask, you know, did anything happen there that you would now consider abuse to be? Sexual, physical, emotional, or neglect? Which of those would you say happened in Balrossie? Physical and neglect.
[B 42:48]: Because there was a few of them that used to hit you and throw your boot and batter you and lock you in your room. And the teachers, some of the teachers that used to go, they were worse than the actual staff you dealt with when you were in your dorm. Yeah, you can actually handle a lot. Yeah, I can basically— you can actually handle your heat even though you have a really cold kidney. You know what I'm saying? Yeah. You'd love to bump into them outside.
[A 43:17]: Right, yes. Can you give me one clear example, so one clear time where this physical abuse and neglect happened? Happened a few times in there.
[B 43:27]: A few times?
[A 43:27]: Can you give me like one really key one that you'll always remember?
[B 43:32]: I was in the shower and I was refusing to go to school to get a shower and the guy just bounced my knee plate off the tiles in the shower. And actually just battered me and then told me get a shower and just walked up.
[A 43:45]: And was that a teacher or a staff member?
[B 43:48]: That was a staff member.
[A 43:49]: And did you say you hit your head off the tiles?
[B 43:52]: Yes, both my heels right off the tiles in the shower and told me get a shower on that. Then I was refusing to go to school and get a shower. I remember that, and I didn't actually know the guy's name. So what was his name? Derek. I can't remember his second name. Derek.
[A 44:08]: That's okay, it's good.
[B 44:09]: He bounced my head right off the tiles in the shower and told me I'd get a washing or that.
[A 44:16]: He told you you would get a lashing? A wash. A wash. A lash. A wash. Okay. Yes. And did he do anything else other than bounce your head off the shower tiles?
[B 44:28]: I just grabbed me before, told me that Yeah, I showed up, we were going to school.
[A 44:34]: Okay. Can I ask when this happened? Were you in the— was it in the shower room? Yes. And were you clothed? Yeah, just my pyjama bottoms on. Okay.
[B 44:47]: I remember it well.
[A 44:50]: It might sound silly, but for the, you know, the— not the truthfulness, but for the redress to really understand this, can you remember what, even anything about the pyjama bottoms? You know what colour they were? They were blue. Did they have any patterns?
[B 45:04]: No, just blue.
[A 45:09]: Okay, no problem. And what happened after that? You know, was the bruising— was there any marks?
[B 45:15]: Ah, there was bruising and fear and things like that. I just got a shower and get ready and went to school because I didn't know how to deal with the guy again because he was just— he was a moron, just evil.
[A 45:34]: Mm-hmm. Okay. How often would this happen? Was it, you know, was the abuse a daily thing, or, you know, every now and then a thing? Every now and then, yes. Every now and then, okay. And did it ever change or get worse?
[B 45:51]: It changed for the staff. It wasn't the same staff. It was different staff at times, aye.
[A 46:01]: Okay. Okay.
[B 46:02]: The only thing I liked about Bullrossie was the food. That was it.
[A 46:09]: Would you say the food was better than any other care setting?
[B 46:13]: Eh, no. Okay. Because I've not got to the last one yet. Okay, go on then.
[A 46:20]: I can't wait to hear about this full English breakfast.
[B 46:24]: That was one of them.
[A 46:26]: Kemble was the best one. Was it?
[B 46:28]: Even though people say, even though a lot of people have bad things to say about it.
[A 46:33]: Okay, so what immediate effects did you experience while in Balrossie? So, you know, again, pain, injury, fear, shame, sleep problems, bedwetting? Yes, all. All of it?
[B 46:44]: I couldn't wait to get out. I just hated the place.
[A 46:48]: And what about And with, am I on Balrossie? Yes, Balrossie. What about with Balrossie with the bedwetting?
[B 46:55]: Yes, I used to do that quite a lot, yes.
[A 46:57]: And what would happen in this institute for that? You know, were the staff helpful? Were they not?
[B 47:02]: No, you had to do it yourself because it was a dormitory. That's what dormitories were like. You had to change all your own beds and things like that.
[A 47:11]: Was there ever any comfort from staff?
[B 47:13]: You know, "Oh, it's okay." No, yeah, some of them were alright, as I said to you. Yeah, some of them are nice and some of them— you see, you probably notice that yourself with people when you do interviews. People probably tell you some of the staff are brand new, some of them are mummin'. You'll probably notice that a lot.
[A 47:27]: Yeah, and it's always the bad ones that people remember the names of, never the good ones. Well, I say good ones, I say good ones, but you know, I remember a lot of the names of the good ones that I like. Can you give me some of the names that you remember?
[B 47:44]: I can remember first names, I can't remember.
[A 47:46]: First names is perfectly fine.
[B 47:48]: One of the good ones when I was in Bulrushy was a guy called Jimmy McWilliams. Okay, he stayed in Johnstone. He was a very nice man because he ended up coming to Kibble. Okay. Another guy called Thomas Shirky, he was, he was a mate in Bulrushy. He was brand new, he came to Kibble as well. He came to He ended up in my night shift in Kibble as well.
[A 48:14]: Oh God.
[B 48:15]: You end up remembering half of them and then you go, ah, that's her second name, you kind of remember.
[A 48:21]: Yeah, what about, apart from Derek, can you remember any of the other bad staff members' names? Yes, there was Charles Horne.
[B 48:28]: He was a teacher. Yes, Charles Horne. Yep. And Thomas McCallum, he was, they were the head, they were two of the head teachers in the place. They were They were famous for hitting people in Bullrossie. I remember the two of them well. I don't know if they're still alive or not, but they were two— Thomas McCallum and Cheryl Thorne. Cheryl Thorne was the headteacher in the school. Thomas McCallum was the headman.
[A 48:57]: And they were the ones who were quite well known for hitting people? Yes. Did they ever hit you? Yes.
[B 49:06]: They were two main man in Cabell, eh, Bullroxy. You probably hear the names quite a lot if you're dealing with people from Bullroxy. We do see a lot of names constantly popping up, yeah. If you're dealing with people from Bullroxy, they were two main mans.
[A 49:24]: Yeah. Did you ever tell anyone what was happening in this one?
[B 49:29]: Yes, but they're the head teachers and things like that, so you're not going to believe them, are you? Used to tell your kids, you used to tell your staff, you used to get ding dong, ding dong. Yeah, just to get knocked, because they were the head teachers. They were the teachers in Morrosey, they were the worst. Apart from that guy, I can't remember his second name. I know he's staying in Wrenthwaite next to me just now, but I can't remember. Okay.
[A 50:01]: So now let's move on to Kibble, shall we? So I have— is there anything else you want to say about Balrossie? No. No? Okay. I'm glad it's shut.
[B 50:12]: Yeah. So we just go through the other 3.
[A 50:18]: Okay, so let's move on to Kibble. So I have you being down in Kibble from 1997 to 1998? Yes. What was Kibble? Was it a residential school? Was it a house? Boys' school, yes, residential. Okay. And again, what was it like? Did you have your own room?
[B 50:49]: Yes, I had my own room in Kibble, yes.
[A 50:51]: Own room, okay. Was it a big house that you stayed in?
[B 50:56]: It is flat units, it was like dormitory units, 4 separate units of us in Kibble.
[A 51:05]: Okay, 4 separate units. What about routines, was there any particular routines there that you can really remember?
[B 51:11]: Yes, you had to be getting a minute to try to get on the showers.
[A 51:15]: Sorry, could you say that again for me?
[B 51:19]: I'm just getting a bathroom.
[A 51:20]: Oh, no problem.
[B 51:22]: I had a wee bit of tea and a couple of Weetabix. Couple of Weetabix, that's all. You had to get up in the morning, you got to shovel and all that and things like that.
[A 51:29]: Was there a specific time you had to wake up there? I guess you had to go to school because the school was in the place. So what time would you wake up if you can remember?
[B 51:39]: Eh, half 7, quarter to 8 roughly.
[A 51:42]: Yeah, okay.
[B 51:43]: So I had to be at school for 9. Then you had your breakfast and you had to get a shovel and things like that.
[A 51:54]: Okay, did you have a school uniform? Just your own clothing. Own clothing, okay. And were you ever provided any clothing?
[B 52:02]: Yes, you used to get a bus ticket. Yeah, yeah, pretty cool.
[A 52:09]: Like a grant? I used to get a grant in there.
[B 52:12]: Yeah. I can't remember the names. I know the names, but I can't remember what they're called. They used to take you shopping and that.
[A 52:20]: Were you allowed to buy kind of with that grant whatever clothing that you wanted, or was there kind of rules surrounding it?
[B 52:26]: No, you could buy as long as it wasn't football clothes. You could buy what you wanted if you wanted.
[A 52:36]: Okay. What about the food in this one? Could be nice, yes. Yeah, were you given choice? Yes, very good choice. Okay, did you eat meals together? Yes.
[B 52:58]: Where? Okay.
[A 53:08]: Um, what about the schoolwork there? Was the school okay? Uh, yes, it was quite fine.
[B 53:14]: It was only a class and things like that. It was actually all right.
[A 53:17]: Okay. And any contact with family?
[B 53:22]: Eh, I think sometimes my mom phoned, but she used to phone and she was drunk, and I used to tell the staff, don't answer her. But no, I don't think— did anybody ever come and see me in Liverpool? I don't think they did. I never really had much contact with family, and I used to go and see my gran and that, and my other gran, when I was in Kibble. Used to go for day visits, and Kibble was just along from my house at the time.
[A 53:47]: Okay. Still there, fair enough. Yeah. What about the staff? Was it just, again, half and half?
[B 53:54]: Yes, it's half and half, but most of them are actually alright now.
[A 54:00]: Okay, what about the other children?
[B 54:03]: Kinda, you like some of them, you don't like some of them.
[A 54:11]: Okay, and was there any rules?
[B 54:19]: Eh, no, not really. There used to kinda, there was a few that I asked could you bring her in, but nah, used to, had certain rules but not many, no. And what about any punishment?
[A 54:30]: No, that's kind of—
[B 54:31]: actually, kibble was actually all right, even though you've probably heard a lot about it.
[A 54:35]: I actually liked it. Well, people have different experiences, you know. There's always going to be that people might say that, um, they had the best time in Ballarat, but it wasn't for you. It was just, you know, it's just all different, isn't it?
[B 54:50]: I think that I actually wanted once Last time Paisley and Kibble was always known as a place that people didn't like to go. I actually liked it.
[A 54:58]: Yeah, so there was no punishments, but was there anything that happened that you would now as an adult consider to be abuse, neglect, or harmful in a form of sexual, physical, emotional, or neglect? No. No, okay.
[B 55:14]: I knew a lot of the staff in Kibble as well.
[A 55:16]: You didn't like any of the staff?
[B 55:18]: I said I knew a few of them, right?
[A 55:20]: Oh, you knew a few of them?
[B 55:22]: Yes, it was just kind of— Paisley's not that big, you know what I mean?
[A 55:25]: Yes, he said it was Timmy Williams and Thomas Shetty.
[B 55:30]: Right, Thomas Shetty, he was an ex, but I knew a few of the staff. When I'm in the cab, I'll meet a few of the staff, and I still speak to a few of the staff when I'm out and about, having a pint and things like that.
[A 55:39]: Yeah, okay. Do you know what? Maybe that's helpful.
[B 55:44]: I know a few of the staff in trouble with time-based limiter. I speak to them regularly because they're nice and they speak to me.
[A 55:51]: So yeah, you can't have been a bad kid then, can you?
[B 55:55]: No, actually, years ago a lot of people had bad things to say about the company. When you first get told that you can stay there, you go, ah no, not a couple. Yeah. And you come back, you're at the end of it, you go, ah, it's not that bad.
[A 56:06]: Yeah. Was it a secure unit?
[B 56:13]: No, it wasn't then. It's new. It's kind of mixed.
[A 56:16]: Ah, okay, okay.
[B 56:17]: It used to be just boys, but now they've got lassies in it, and it's a secure unit now. I mean, it's kind of one of them richest homes in Scotland, I think.
[A 56:30]: Yeah, okay, I get what you mean. Was the bedwetting still happening in Kibble?
[B 56:36]: I mean, you bet they're not much, because you've got You felt safer in there, if you know what I mean.
[A 56:43]: And if you did wet the bed, what would happen?
[B 56:46]: They just tended to say, well, actually, some of the staff are alright, and you said to them and all. The staff are actually alright, a lot of the staff in there.
[A 56:57]: Okay. Did you have any problems sleeping in Kibble, or were you okay? It was alright.
[B 57:04]: The first couple of nights, you go, ah, no, it's kind of, because you're in a strange place, but after that, no, it was alright. As I said, yes, that was probably the best place I've been.
[A 57:16]: Yeah, and I would ask, you know, did you try and tell anyone or get any help, but it doesn't sound like you needed to.
[B 57:26]: Oh, Kibble was actually pretty, pretty good advice already.
[A 57:31]: In a few words, can you describe Kibble to me, like how you felt there? I felt safe. Yeah.
[B 57:38]: And that was the first time in a long time I felt safe when I was in a kibble, because it wasn't exactly the way people made it out to be. A lot of people made kibble look bad years ago. Yeah. But it wasn't. But as you were saying, everybody's got their own experience.
[A 57:54]: Well, there is a lot of kibbles as well. They've got stuff everywhere. So the Glasgow one might have been really awful, and then the Paisley one wasn't too too bad, you know what I mean?
[B 58:03]: Oh, when I was in the home zone, they only had the people. Oh really? Right, Kibble's opened up. Look at hostels, they've got Glasgow and stuff, haven't they? This point, they'll get Shields and St. Mungo Football Club and all that as well.
[A 58:20]: Yeah, so I never had all that, never had all that when I was in there. Not too bad then. Is there anything else you'd like me to add down for Kibble? No, Kibble was okay.
[B 58:31]: I know it's a bad thing to say something in a claim for compensation, but Kibble was— there's no point lying— Kibble was actually nice.
[A 58:39]: Yeah, that's fine. I actually liked it. Just because you liked one of your five doesn't mean the rest were great. You're allowed to have— and I'm quite glad that you would have had that last one being that kind of a safer place. It must have been such a relief being in there.
[B 58:54]: It was, it was actually, I was quite happy being in there. It was actually, it made me feel safe getting there.
[A 59:01]: Well, that's all that we would want for you, to feel safe, so I'm quite glad. And I'm the one who's doing your claim and telling you it's okay to have had a safe place, okay? That was it. Yeah, so I'm just going to quickly, before I move on, is there anything else that you would like to add for grief that you might have remembered?
[B 59:19]: No. I was too young to remember anything.
[A 59:21]: What about Beech Avenue?
[B 59:24]: Eh, no.
[A 59:26]: Newfield? Nah, I've visited the place. Yeah, and Balrossie? Visited Balrossie. Okay, so what I'm going to do now is I'm moving on to the next section, and this is about all of the care settings overall, not just one or two. Okay, it's all of them. So across all of the placements, what were the names of the main people responsible for your abuse? The names? Yeah, so I'll just go back through really quick actually, because you gave me most of the names, didn't you? So I'll just— I'll go in and I'll copy and paste them through because I don't feel like we need to re-go through them.
[B 60:07]: Ah, there was 3 main ones, yes.
[A 60:10]: So I've got Derek, Charles and Thomas? Yes. Okay, are you happy for them to be the only names that we put on, or is there anyone else who you would like to be named? No, that's it. Okay, I also want you to be aware that none of these people will be aware that you've said their names, okay? It's just gonna be— yeah, well, fair enough. Some people panic and they don't want it, but it's fine.
[B 60:37]: No, you're not, absolutely.
[A 60:40]: Were other children affected, and did you witness abuse or harm to anyone else?
[B 60:45]: Yes, I witnessed abuse to a few people I was in homes with. I think a lot of people did.
[A 60:51]: I think that happens.
[B 60:52]: I think you've probably heard that a lot. You witness a lot in your own homes, especially when you're young, because even if you're that young, you don't get believed. I don't care what anybody says, you don't get believed. Yeah, I think that's how they brought out this redress because of Yeah, definitely.
[A 61:08]: And is there any children who you witnessed or witnessed you being abused whose names that you can remember at all? No. Okay, no worries at all, don't worry. Why do you believe that the local authority should have been aware of what was happening?
[B 61:25]: They should have been aware. I think a few of the homes I was in, like Barossie and Newfield, I think the local authority was aware of it. But they couldn't approve it. So I know Balrossie was actually under investigation, I know Newfield not, but I don't think they could in the grave. I don't think, you know, local authorities, they can't approve things they don't deal with.
[A 61:47]: Yeah. Were complaints ever discouraged, ignored, or punished? Nope. And were you ever moved, threatened, or disbelieved because of these complaints?
[B 62:10]: Threatened, aye.
[A 62:11]: And what were you threatened with?
[B 62:13]: Well, the staff threatened you to leave, but they kind of threatened to be near disciplinarian.
[A 62:21]: Okay. Have you ever reported the abuse to police, an inquiry, a professional, or any authority? Reported it to a couple of the staff, but you only believe.
[B 62:31]: Never reported to police because that was a staff responsibility, reported police back then.
[A 62:36]: Okay. Why did you move between the different placements, and were the reasons ever explained to you?
[B 62:44]: No, they weren't never explained. They just kept moving me, which I didn't like because it's just— we get moved about too much. It shouldn't have happened. Obviously you're not going to have a settled life if you keep moving. Yeah.
[A 63:08]: Did you ever run away, refuse to return, or ask to be moved? That'll be quite a few times, yes. And what would happen when you ran away?
[B 63:23]: I ran away and tried to run away from Bellrossie and ended up, me and 5 other boys running away from Bellrossie in my pyjamas and actually got to Kirkmaccormick, Port Glasgow and got on a train and actually came to Belkisley, Port Glasgow, in the train in my pyjamas.
[A 63:40]: So you ran away from Bellrossie in your pyjamas?
[B 63:45]: Yes, me and 5 other boys. Hopped on a train?
[A 63:49]: Yes, to Glasgow.
[B 63:51]: That'll be in the police report, because it was— everybody used to talk, there was 5 of us, me and 5 others. We left Kilmacon, Kilmacon, Port Glasgow's about 68 miles to Kilmacon, and they end up leaving Bullrosey because they didn't like it and end up getting on a train at Port Glasgow, Port Glasgow to Ferguson, and went to my auntie's in Ferguson.
[A 64:16]: Were the police the ones that caught you and returned you?
[B 64:19]: Yeah, police picked us up and took us back to Bullrosey, yes.
[A 64:22]: There should have been a police report. There probably is. I'll have to double-check that one.
[B 64:27]: It's got to be because they were in my pyjamas and hoosecoat.
[A 64:32]: Why did you run away? Just didn't like the place.
[B 64:34]: Just didn't like it. We ended up leaving it and then we got returned to the place at about 5 in the morning or something like that.
[A 64:43]: And what happened when you were returned?
[B 64:45]: No, I just totally go to my bed and then they get made to get up 2 hours later for school. Right, okay. I remember that. It was just one of the things that you think about it now, you say that was quite funny, that.
[A 64:59]: I shouldn't laugh, but I think it's the thought of 5 kids in their pyjamas getting on a train, nobody asking any questions.
[B 65:08]: No, they just let us on the train, that's it.
[A 65:10]: I think that's the part that got me a little bit because I think the first thing I'd do is, why are you in your dramas?
[B 65:17]: Well, that main ticket wasn't written to Morris. The train got wrecked, the cart they were in, and they got off at St James's next to Ferguson and walked all the way to Mantis' house, and then Mantis grasped at us and pulled the poles, and we got picked up. There's got to be enough police support because they picked up my pyjamas, no? There's got to be there somewhere.
[A 65:43]: Yeah, there should be. What age did you leave the care system?
[B 65:49]: 16 and a half, 17, roughly.
[A 65:54]: Okay, and what were your circumstances after? So where did you go once you were released from care?
[B 66:00]: I went to my gran's for 2 months and then I didn't like that and I got my own house. So I've stayed myself since I was— before I was 17. I've maintained since then. No support after I left. There was no support? No, I think you should have been supported when you left here.
[A 66:20]: I would have to agree, especially when you're—
[B 66:23]: I was about 16 or so. Yeah. And you think there'd be support there for you. Nah, there wasn't any support, just basically when you're that age, get to fuck and just that's you. No, there's a lot of support now in your wee care.
[A 66:38]: Yeah, so I'm now going to move on to the next section, which is all about the impact on your whole experience. So it is going to be, you know, how the combined experience has affected you. So how did the experience affect you at the time in a way of such as your safety, your trust, your confidence, your sleep, behaviour, education, relationships, or your ability to speak up?
[B 67:04]: That's kind of, that's them all. It sticks really in your brain. It's kind of mentally, you know, it's always in your brain. You just sit and think about it. That's why I drink as much, because you just can't even no think about it when you were young. Yeah, it's kind of just one of the things you wish you could forget, but you can't.
[A 67:34]: Yeah, I've got that.
[B 67:36]: It's mainly mentally now, because you're older, it just sticks with you constantly.
[A 67:42]: Yeah, so that is actually the next question. So how has it affected your mental health? Things such as anxiety, depression, trauma symptoms, panic, flashbacks, nightmares, self-harm, or suicidal thoughts?
[B 67:54]: Yes, flashbacks and nightmares and things like that. Yes, that's kind of— that's funny, the main things that people don't understand about it. That's kind of— you do get flashbacks, you get memories, you get mental health problems, things like that. It sticks to you constantly.
[A 68:13]: Have you got any mental health problems, Patrick? No, none diagnosed, just alcohol. Just alcohol. Okay, that came back.
[B 68:22]: That's up in court.
[A 68:26]: And would you classify yourself as alcohol dependent or an alcoholic? Alcohol dependent. Alcohol dependent. Okay, I get medication after the doctor for it. Okay, no problem.
[B 68:37]: For my stomach, I've damaged my stomach leaning into the drink.
[A 68:42]: Was there ever any substance abuse?
[B 68:45]: No, I've never took drugs. Okay, never even thought of it. I don't even think I've ever smoked a joint, to be honest with you.
[A 68:55]: Fair enough, that's the best way, isn't it?
[B 68:58]: I know, that's kind of— yeah, when I stayed in Birkdale Park, it was kind of a bad area back in the '90s for drugs and hanging about, but I never even took a necky, mind.
[A 69:13]: Um, what about any self-harm or suicidal thoughts?
[B 69:18]: I've had suicidal thoughts, aye, but I've never self-harmed, no.
[A 69:21]: Okay. Okay. Do you take any medication for any kind of sleep problems?
[B 69:32]: I've got— I take sleeping tablets, but that's far. Causing my sciatica in my back and leg. I get sleepless nights a lot.
[A 69:40]: Okay. How has your experience in care affected any relationships?
[B 69:48]: I don't really have relationships, no. I've not got much friends either because I don't really trust much. I'm kind of a loner, and that's kind of— that affected me being in homes because you don't know who to trust. Yeah. I think I've got one close pal and that's about it. And at my age, at 44, you think you're for funnels.
[A 70:11]: Yeah. What about intimacy? Has it ever affected— has your experience ever affected your ability to be intimate with someone?
[B 70:18]: I've not really been intimate with many people, to be honest with you. Okay. I've had a couple of relationships, but I don't really tell them nothing, if you know what I mean. I think that you keep it all to yourself. It does affect you because some of the women you go out with you don't really tell us nothing, you don't say nothing. So sometimes you're better off just keeping things to yourself. Yeah. You don't tell anybody about your physical abuse and all that, I've never really done it, no.
[A 70:48]: Yeah. What about your— obviously you said that you can't really trust people. Would you say that trust is one of the biggest things it has affected? Yes. Yeah. And what about any isolation? Do you ever find yourself isolating yourself?
[B 71:03]: Yes, I kind of— I don't really do much. I'm kind of a hussy person. I'm kind of— I'm not a socializer. Okay. I'd rather sit in the house with 10 cans and don't speak to people. And that's part of the reason.
[A 71:21]: Yeah. And what about your confidence?
[B 71:25]: Confidence is low at times. It's not great, my confidence, but as you know, your confidence, sometimes it's good, sometimes it's bad.
[A 71:34]: Yeah, it can always flip, can't it?
[B 71:37]: It's up and down. Aye. Yeah, okay.
[A 71:40]: Is there anything else you'd like to say about the effect it's had on relationships, any friendships, anything like that? It's just isolation, basically.
[B 71:49]: Cause it is. It's just a joke. Actually, I know it's a bad thing to say, I think care homes should be shut. Well, back in the day. I don't know what they're like now, right enough, but I've heard a lot of good things about care homes these days.
[A 72:05]: Well, you kind of question why now. Aye. How has your overall experience affected your education, your work, your opportunities, finances, housing, or day-to-day stability?
[B 72:20]: It's kinda affected them all, 'cause I kinda don't work and things like that.
[A 72:24]: You don't work?
[B 72:25]: I'm on disability, aye. Okay. It affects your confidence, actually. It's kinda sticks in your head and I've tried workin' a couple of times and then things just come into your head and you end up going, "Ah, I can't do bother with this, I just wind me head." Sometimes you depress yourself there thinking about it. Yeah. And then there are times you're all right, if you know what I mean.
[A 72:46]: It's kind of— No, I understand.
[B 72:51]: I'd love company, to be honest with you. I've had a couple of relationships and sometimes the woman go out and you don't look happy, and then at times you look happy. It's just— I think it's— I don't know what it is. It's just 50/50. I think it just comes and goes. Yeah, yeah. It's always there.
[A 73:05]: It's not going away, I don't think. Mr Patrick, is there anything that triggers you? Any places, smells, authority figures, institutions, or situations that you would avoid because it triggers you?
[B 73:18]: Well, I don't really get much, so I think I don't really know that answer to that. I can't really answer that one.
[A 73:22]: Yeah, no, that's okay. You don't have to.
[B 73:25]: I don't like being in private places like councils and institutions and things like that. I don't like that. I don't even like going to my doctor's because there's a lot of people about. These are my doctor's phones, mate, because I think I told them I don't like coming to surgeries.
[A 73:44]: So would you say that you avoid contact?
[B 73:47]: I avoid contact with people, yes. I think that's in my heart, mate.
[A 73:54]: And do you avoid contact with people because of what you went through or because of the aftermath?
[B 73:59]: Could have went away through and after myself. Yeah, I think that even my pal says to me, you need to start getting out now. And you don't, you don't tell people anything that happens to you. So yeah, I'm quite happy you've picked them up. That's all you do.
[A 74:14]: Okay, what impact has this experience had on your life overall?
[B 74:21]: I've not got a life basically. To be honest with you, I've not really got a life. My life is basically a loner, been in the house myself and kind of keep myself to myself.
[A 74:34]: Yeah.
[B 74:35]: Everybody else has got a life, they go out and socialise, things like that, but you don't want me. I don't know what it is, I don't know. I was kind of hoping it would go away, but no, it's not.
[A 74:46]: What if, so how do you, like, what do you think would have been different about your life had you not have been in care?
[B 74:54]: I don't know, I think maybe if I was in care, I would have had a career or had a family or had a normal life, but no, I've not got any of that. That might match the care settings I'm in. Yeah. I've not got a family, I've not got a career, I've not got anything like that. I think if I was in care, this You sit and think to yourself, I might have had a life. No, these days, no, you've not got a life. Yeah.
[A 75:27]: Have you ever received any counselling, therapy, mental health, addiction, GP, hospital, or professional support? No. Okay.
[B 75:37]: As I said, you don't tell people, you keep it to yourself. It's another thing that a lot of people don't get out of the tin. Sorry, you talk to your lawyer, I think.
[A 75:47]: Yeah, they've got to keep themselves private and confidential. Yeah, there's nothing— there's no judgement about it. People, you tell who you want to tell, and if you don't want to tell anyone, you don't need to. Nobody's— there's no force in you to tell anyone, do you know what I mean? You don't need to. I know it's your business.
[B 76:04]: I don't tell anybody anything, and that's why I'd love to have been able to speak to people now, but now you can Well, I appreciate your bravery speaking to me about it.
[A 76:16]: It helps and it means a lot that you've trusted me with it. Have you ever been diagnosed with any relevant health conditions or taken any medication? I take medication just now. Yeah, what medication is that?
[B 76:32]: Amitriptyline.
[A 76:37]: And is that your sleeping tablets? No, that's sleeping enough to help your mouth. Okay. Any other medications, or is it just the amitriptyline and the sleeping tablets?
[B 76:47]: Quite a few. Some of Aston.
[A 76:54]: Okay.
[B 76:55]: And then there's Cocodamol.
[A 76:59]: Yeah. I used to take that.
[B 77:07]: And my Loxican.
[A 77:14]: Okay, I'll just leave them in there for now. I'm sure we'll have on your GP records all of your medicines. Yeah. Are you receiving support now? No. No. Okay. Is there any sibling, relative, friend, partner, or professional who you would like to provide a supporting statement for your claim? No, I don't.
[B 77:41]: I've not told anybody. I've not said to anybody about it. Yeah, okay. I spoke to the advice, they kinda said if you've not spoke to anybody, first thing I'll ask is kinda especially your boss.
[A 77:54]: Yeah, so I'm going to ask you the last couple of questions now, so we are close to the end. So why are you applying to the Scottish Redress Scheme, and what would you like to come from telling your storey to the Scottish Government about what you went through?
[B 78:08]: I'd like them to deal with what happened back in the past and actually accept responsibility for no damming up, to help young people in care. Never really done nothing to help people in care homes back in the day. I think there should have been something there, but they didn't do that here at the care homes in Baroda, did they?
[A 78:34]: Yeah. And what would you like to come from, like, telling your storey? Like, where— what do you want people to know from telling your storey?
[B 78:43]: I want them to know what happened back in the day, and I don't want people just to ignore what happened back in the day, because a lot of people just ignore it. Go, 'It happened back in the day, but it's the past.' It's not the past. It's not the past for people that suffered it.
[A 78:55]: Yeah, absolutely. It's actually—
[B 78:57]: it's in the future. It's still in their heads, and it's still in— I know a few people in homes that have been homes that committed suicide through all this and all that. Yeah, that's actually— I don't understand why people say, 'Oh, that was years ago, just ignore it,' and all that. It's just— it's not something you can ignore. Yeah. It's there on some people's memories, that's what it is.
[A 79:19]: Yeah. And what would acknowledgement mean to you? So what would the Scottish government acknowledging what you went through mean to you?
[B 79:32]: It'd mean a lot if you get an apology off them and admitted that the care homes back in the day, when they should have been, it shouldn't have been happening. There should have been rules, there should have been people checking up in care homes they should have been hanged on the gallows back in the day. I'm glad it should have happened back in the day.
[A 79:49]: Yeah, see, they should have been monitored more closely. Ah, because it's just—
[B 79:55]: you want the Scottish government to take responsibility, but I think when I'm bringing out the red vest map, they're taking some kind of responsibility, but they're not taking it all. They're just saying, we'll give you compensation, that's it. Yeah, and it's and we'll get an apology. I don't think that's enough. I actually think they should have done something back then. It's just politicians and governments, they just, they don't care about the public. They never have.
[A 80:25]: Yeah. Is there anything else that you would like Redress Scotland to understand about what happened or the harm that you lived with?
[B 80:43]: I'd like them to understand what happened, completely. I hope it doesn't happen to other people. It's running behind me, it's mentally invasive, it just stays with you, it just doesn't go away. I think that's why they brought Redress up, because the Scottish government knew it was wrong and they brought that up. I brought that to you people for conversation. I don't think conversation's enough.
[A 81:05]: No, it's nowhere near justice.
[B 81:08]: I don't think you've got to obey the conversation. I mean, it's just— it might make your life a wee bit happier and make you better and that, but it's not going to bring back your youth and your young and maybe your future and that. Your future's basically fucked, if you know what I mean.
[A 81:23]: Yeah, I don't think they understand that.
[B 81:27]: I think they're just saying we'll give you compensation, that's it. We'll give you an apology, that's you. That's it, baby, that's you. I don't think that's enough, man. No, I think it should have been dealt with years ago. I think it was 2000, was it 2022? They brought this up. Yeah, they did this scheme. That should have been years before that. Absolutely.
[A 81:51]: And dealt with before that. Is there anything important that we haven't covered today?
[B 81:57]: No, I think we've covered quite a lot.
[A 81:59]: Yeah, is there any— I've spoken for much of years. Well, do you know what, I'm glad that you were able to do so with me. It's just, it's me, I just make people feel really comfortable. Is there any wording that you would like to have handled carefully? No. No? Okay. How are you feeling?
[B 82:18]: I could see a lot of phone numbers, but I just couldn't.
[A 82:21]: You should not. Tell them you've changed your mind.
[B 82:25]: I'm not really a hater. I don't like swearing much.
[A 82:29]: I'm not a big swearer. No, only when necessary, eh?
[B 82:34]: I know, Celtic's playing tonight.
[A 82:38]: You've just signed that Alex Oxlade-Chamberlain, haven't you?
[B 82:42]: He's been there for the last year. He's been there over a year now.
[A 82:45]: I thought it was only a couple of months. That's how far behind I am.
[B 82:49]: He signed last— when did he sign? I don't know, just now? August? Oh, was it? Oh God. He signed in January. Ah. A year's deal. A year's deal. They just give him a new year's contract. Was it?
[A 83:05]: Yeah, you won the last cup, didn't you?
[B 83:08]: I won the last one, won the weekend off.
[A 83:10]: You're doing pretty well for the start of this season. Not so much. That's a good point. No, I like the football. I try and keep up with a bit of it.
[B 83:23]: My favourite player years ago when I was young was Alan Shearer. I liked him.
[A 83:26]: I'm from Newcastle. I loved Shearer. Shearer was brilliant.
[B 83:32]: He played with Chris Sutton at Blackburn. He was— Yeah, he did. Chris Sutton played for Celtic, sure. Yeah, Shearer was good.
[A 83:40]: I liked them, Shola Myobi. He was good.
[B 83:46]: Yeah, one of the best players with Newcastle I've seen ever was Faustino Asprilla. Yes. Yeah, him and Genoa were brilliant.
[A 83:55]: Yeah, yeah. I mean, I think they were— we have had some good teams, but this, this, I think this season is going to be a struggle. I know, that's why I'm a bit gutted. I'm not clutching on straws to this season, I'll tell you that.
[B 84:11]: Sold Tonali, sold Guevara, sold Isaac last year, sold Gobert to Barcelona. I know, sold about 300+ million pounds worth of players.
[A 84:21]: Yeah, and haven't even bought anyone proper yet. I know. I've bought someone actually, bought someone from Benfica.
[B 84:28]: Ah, a right-back? Yeah. The guys that own Newcastle are richer than Man City.
[A 84:34]: Can't spend it though, can we? I know. It's all this financial fair play, but it's not fair, is it?
[B 84:40]: Well, if we just sell a few of our players, I think we'd be able to spend that.
[A 84:44]: Oh, you'd like to think so, wouldn't you? But apparently not. So we'll see how this season goes. It might be that I ring you in a few months to tell you Redress's decision and we're relegated already. Oh, God. Patrick, how are you feeling after discussing all of this?
[B 85:00]: Aye, aye, I think it'll go.
[A 85:04]: Yeah, and do you feel safe to be ending the call with me?
[B 85:08]: Yes, aye, it's better.
[A 85:10]: Couldn't wait to speak to you. I'm glad. Is there someone you can contact for support if you need any support?
[B 85:18]: I've got a good pal, he's back in the East Midlands, he comes in quite a lot.
[A 85:22]: Oh, that's good, I'm glad. So I'm now going to quickly explain the next steps to you just so that you have a rough idea. So after this call, I'm going to go away and I'm going to neaten up because I've taken it down as notes. I'm going to write it into a full statement. Once that's done, it'll be emailed over to you, so you'll get your statement and you'll get a payment authority letter, and it's just so you can read through it, make sure you're happy with it. You'll sign the statement and the payment authority letter, and that'll get sent back to us. We'll then send it off to Redress, and you'll have to do an identification verification So it's literally a 20-second WhatsApp video call where our head solicitor and my manager joins the call with you, and you'll hold your ID up to your face and they'll say yep, and then it's done. Okay, it's really, really quick. It's in like 20 seconds and then it's done. Okay, we don't really hang about with it. No problem. Are you happy with how the next steps have been explained? Yes. Perfect. Well, that is your witness statement complete, Patrick. So I will, like I said, go away, write this up, and I will contact you when it is ready for you to read through and sign, okay? That's brilliant, thanks, you're welcome. Alright, thank you very much for your time and thank you for trusting me to open up to me, okay? No problem, enjoy your day. You enjoy the rest of your day too, Patrick. I'll speak to you soon. Thank you, bye-bye. Bye., `sentiment_data` = [{"sentiment":"NEUTRAL","speaker":"A","text":"Hi there, can I speak to Patrick Bishop?","start":2858,"end":4709,"confidence":0.91480229999999995715853629008051939308643341064453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Hi Patrick, it's Leah calling from MMA Legal to do your witness statement.","start":6220,"end":9734,"confidence":0.92980490000000004524594032773165963590145111083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Is now still a good time for you?","start":9782,"end":11233,"confidence":0.62066776000000001278777972402167506515979766845703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, it was.","start":11900,"end":12303,"confidence":0.59965855000000001240323399542830884456634521484375},{"sentiment":"POSITIVE","speaker":"A","text":"Perfect.","start":12804,"end":13401,"confidence":0.76724212999999996664968193726963363587856292724609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Before I start, I do just have to let you know that call is recorded for training and monitoring purposes, and for data protection, could you confirm your date of birth and your postcode for me please?","start":13482,"end":24537,"confidence":0.906094430000000006231175575521774590015411376953125},{"sentiment":"NEUTRAL","speaker":"B","text":"10th of August 1993, postcode PSD1NH.","start":25053,"end":27245,"confidence":0.7947677399999999447999243784579448401927947998046875},{"sentiment":"POSITIVE","speaker":"A","text":"Amazing, thank you very much.","start":28493,"end":29728,"confidence":0.9858447299999999469122258233255706727504730224609375},{"sentiment":"NEUTRAL","speaker":"A","text":"So just before I get into the actual witness statement itself, I'm just going to ask you a couple of questions just so I know that we can still continue.","start":32240,"end":40045,"confidence":0.89082570000000005361329158404259942471981048583984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Let me just get them 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that the purpose of the statement is to be sent to redress and agree that it can be used for your redress application and any supporting evidence?","start":86208,"end":94399,"confidence":0.89435947000000004525332997218356467783451080322265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, I know that.","start":95140,"end":95752,"confidence":0.59243553999999998271874801503145135939121246337890625},{"sentiment":"POSITIVE","speaker":"A","text":"Perfect.","start":96348,"end":97089,"confidence":0.76724212999999996664968193726963363587856292724609375},{"sentiment":"NEUTRAL","speaker":"A","text":"I've created a bit of a chronology of care, so a bit of a timeline of your care settings.","start":98522,"end":104707,"confidence":0.90015160000000005169340511201880872249603271484375},{"sentiment":"NEUTRAL","speaker":"A","text":"I would like to go through that with you first just to ensure that I'm not missing any, 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part.","start":122550,"end":124308,"confidence":0.87507279999999998398862999238190241158008575439453125},{"sentiment":"NEUTRAL","speaker":"A","text":"And then in 1994 I've got a Beach Avenue.","start":125519,"end":129271,"confidence":0.84558599999999994878407960641197860240936279296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Beach Avenue was before Greif.","start":131461,"end":133204,"confidence":0.8432743499999999503558001379133202135562896728515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Before Greif?","start":134002,"end":134735,"confidence":0.82340789999999997039736854276270605623722076416015625},{"sentiment":"POSITIVE","speaker":"B","text":"Yes.","start":135305,"end":135484,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, um, you just bear with me.","start":136993,"end":141779,"confidence":0.85652684999999995074659864258137531578540802001953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, so from the care records that we've received, it only states that Greif was the first one.","start":163805,"end":170934,"confidence":0.8665534999999999765663005746318958699703216552734375},{"sentiment":"NEUTRAL","speaker":"A","text":"So are you saying that there was Beech before Greif?","start":171191,"end":173920,"confidence":0.8491815000000000335234062731615267693996429443359375},{"sentiment":"NEUTRAL","speaker":"B","text":"No, I just can't remember, but I'm sure Beech Avenue was before Greif.","start":174803,"end":178930,"confidence":0.69901519999999994769979139164206571877002716064453125},{"sentiment":"NEUTRAL","speaker":"B","text":"But my granny died when she died, 1991, '92, so it might be right then.","start":179074,"end":185706,"confidence":0.52732140000000005120028845340129919350147247314453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay, that's what I meant to 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Balrossie.","start":231087,"end":233556,"confidence":0.7456118000000000467508698420715518295764923095703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, that's Balrossie Boys' Home, but end up\u2014 they call it Rossie Home now because it's shut.","start":234373,"end":240449,"confidence":0.75941789999999997906598991903592832386493682861328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, I've then got Kibble.","start":241187,"end":243098,"confidence":0.715404570000000017415686670574359595775604248046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, that's it.","start":243692,"end":244382,"confidence":0.484861700000000006571809763045166619122028350830078125},{"sentiment":"POSITIVE","speaker":"B","text":"I've been great.","start":244511,"end":245041,"confidence":0.93094040000000000123492327475105412304401397705078125},{"sentiment":"NEGATIVE","speaker":"B","text":"I've just messed up.","start":245121,"end":246422,"confidence":0.94004509999999996683328618019004352390766143798828125},{"sentiment":"POSITIVE","speaker":"A","text":"No, that's okay, don't worry.","start":246807,"end":248059,"confidence":0.720192799999999966331643008743412792682647705078125},{"sentiment":"NEUTRAL","speaker":"A","text":"I just wanted to clarify before we continued.","start":248107,"end":249922,"confidence":0.82542305999999998622485009036608971655368804931640625},{"sentiment":"NEGATIVE","speaker":"A","text":"I would hate for us to get halfway down and then, uh, missing something.","start":250436,"end":254064,"confidence":0.9306495999999999657603666491922922432422637939453125},{"sentiment":"NEUTRAL","speaker":"B","text":"I think quite a few, so like 5 or something.","start":254851,"end":256954,"confidence":0.84730749999999999122479721336276270449161529541015625},{"sentiment":"NEUTRAL","speaker":"A","text":"It looks like 1, 2\u2014 yeah, it looks like 5.","start":258142,"end":261611,"confidence":0.6967143399999999875404910198994912207126617431640625},{"sentiment":"NEUTRAL","speaker":"A","text":"And then after Kibble, you were released, uh, to relatives or friends?","start":262381,"end":268300,"confidence":0.92010515999999997749370095334597863256931304931640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, I stayed with my gran for a couple of months and then I got my own house.","start":269214,"end":271855,"confidence":0.5952855299999999516558091272599995136260986328125},{"sentiment":"POSITIVE","speaker":"A","text":"Okay, perfect.","start":272637,"end":273601,"confidence":0.84976715000000002664393150553223676979541778564453125},{"sentiment":"POSITIVE","speaker":"A","text":"Well, if that's all correct, then let's crack on.","start":273682,"end":276237,"confidence":0.58148973999999997719356770176091231405735015869140625},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":276976,"end":277330,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"I know you'll have to excuse any of my pronunciations.","start":278985,"end":281059,"confidence":0.5793196000000000456253701486275531351566314697265625},{"sentiment":"NEGATIVE","speaker":"A","text":"I'm not the best at this.","start":281740,"end":282676,"confidence":0.784203470000000013584440239355899393558502197265625},{"sentiment":"NEGATIVE","speaker":"B","text":"Some things I can't pronounce.","start":283095,"end":285952,"confidence":0.86837489999999994960688809442217461764812469482421875},{"sentiment":"NEUTRAL","speaker":"A","text":"It's that most of it is like the towns and the city names.","start":287405,"end":291204,"confidence":0.79091009999999994928288060691556893289089202880859375},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm like One of them's in Culmacolm, one of them's in Johnstone, one of them's in Bridgerear, one of them's in Paisley, and one of them's in Hunterhall, that's in Paisley.","start":291327,"end":301502,"confidence":0.8956958999999999893049107413389720022678375244140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, well, I spent the first couple of months doing this job calling Renfrewshire, Roofrenshire.","start":302100,"end":309585,"confidence":0.62984790000000001608526645213714800775051116943359375},{"sentiment":"NEUTRAL","speaker":"A","text":"I think there was a few times I said North Ayrshire was North Asia, so, you know, we've got there now though.","start":310811,"end":319278,"confidence":0.84452545999999995007812003677827306091785430908203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, so I just want to let you know that you are in complete control of this meeting.","start":321641,"end":326141,"confidence":0.76677114000000001770018798197270371019840240478515625},{"sentiment":"NEUTRAL","speaker":"A","text":"You can take a break, skip a question, or ask me to reword anything.","start":327303,"end":330658,"confidence":0.7536434499999999925279325907467864453792572021484375},{"sentiment":"NEGATIVE","speaker":"A","text":"Please note that some questions can be upsetting because they do concern your care in time and its impact, okay?","start":332790,"end":338480,"confidence":0.69105344999999995803108276959392242133617401123046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, I know.","start":339046,"end":339596,"confidence":0.52079269999999999729567434769705869257450103759765625},{"sentiment":"NEUTRAL","speaker":"A","text":"So where did you grow up and who did you live with before you went into care?","start":340162,"end":344185,"confidence":0.83842499999999997584154698415659368038177490234375},{"sentiment":"NEUTRAL","speaker":"B","text":"I lived with my mum before I moved here.","start":345227,"end":348172,"confidence":0.844722500000000042774672692758031189441680908203125},{"sentiment":"NEGATIVE","speaker":"B","text":"I lived with my gran, and eventually she died.","start":348949,"end":352056,"confidence":0.78087074000000000761900764700840227305889129638671875},{"sentiment":"NEUTRAL","speaker":"B","text":"I was always with my mum on and off, and then I was with my gran on and off.","start":352980,"end":356307,"confidence":0.78379666999999997312187360876123420894145965576171875},{"sentiment":"NEUTRAL","speaker":"B","text":"I was kind of, I wasn't really in an actual setting, if you know what I mean.","start":356467,"end":362227,"confidence":0.71828466999999995845627154267276637256145477294921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, just a house or a flat?","start":362405,"end":363883,"confidence":0.819380039999999976174649418680928647518157958984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, they were flats, aye.","start":364289,"end":366563,"confidence":0.67136275999999994734679376051644794642925262451171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Flats, yeah.","start":366709,"end":367456,"confidence":0.7707382000000000399353439206606708467006683349609375},{"sentiment":"POSITIVE","speaker":"B","text":"Yes.","start":368008,"end":368073,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"And did you have your own bedroom?","start":368755,"end":369778,"confidence":0.84672665999999996433444948706892319023609161376953125},{"sentiment":"NEUTRAL","speaker":"B","text":"No.","start":371147,"end":371404,"confidence":0.49361873000000000555331780560663901269435882568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Shared?","start":372190,"end":372575,"confidence":0.835263850000000029893953978898935019969940185546875},{"sentiment":"POSITIVE","speaker":"B","text":"Yes.","start":373490,"end":373827,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":374389,"end":374694,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"What was the food like at home?","start":375737,"end":377053,"confidence":0.90233309999999999906350467426818795502185821533203125},{"sentiment":"NEUTRAL","speaker":"A","text":"You know, just, was it nice home-cooked meals?","start":377166,"end":379397,"confidence":0.69517240000000002364544116062461398541927337646484375},{"sentiment":"NEUTRAL","speaker":"B","text":"No, it's kinda just my mom and that.","start":379975,"end":382270,"confidence":0.80479449999999996823163428416592068970203399658203125},{"sentiment":"NEGATIVE","speaker":"B","text":"My mom was an alcoholic, all that, so never had anything like that.","start":382783,"end":386106,"confidence":0.768509200000000003427658157306723296642303466796875},{"sentiment":"NEGATIVE","speaker":"B","text":"So there was like sex, so no, there's nothing to eat.","start":386170,"end":389942,"confidence":0.49953937999999997732203382838633842766284942626953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":390487,"end":390824,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"And you've got\u2014 did you say this, there were 6 of you, so there was 5 siblings?","start":392012,"end":394805,"confidence":0.82257389999999996899049392595770768821239471435546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, 5.","start":395639,"end":396137,"confidence":0.5145720000000000293738366963225416839122772216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"And can I ask how many brothers and how many sisters?","start":396687,"end":398928,"confidence":0.844701900000000005519495971384458243846893310546875},{"sentiment":"NEUTRAL","speaker":"B","text":"There's 3 brothers, 3 sisters, and me, so 7.","start":400243,"end":404499,"confidence":0.864718560000000024956534616649150848388671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, and there was 7 of you all together?","start":406554,"end":409451,"confidence":0.8515445600000000059282001529936678707599639892578125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, and we stayed in the apartment.","start":410152,"end":411706,"confidence":0.7205578999999999734171751697431318461894989013671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, and who did you share the bedroom with?","start":413130,"end":415148,"confidence":0.8781904000000000376502384824561886489391326904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Me and my brothers and I.","start":416327,"end":417748,"confidence":0.76125830000000005437499339677742682397365570068359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, are you the youngest or the middle?","start":419444,"end":421656,"confidence":0.87720626999999995465628899182775057852268218994140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Middle.","start":423149,"end":423424,"confidence":0.6206991699999999667625161237083375453948974609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Middle.","start":424720,"end":427359,"confidence":0.6206991699999999667625161237083375453948974609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, what about school?","start":429610,"end":432024,"confidence":0.754913100000000003575451046344824135303497314453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you still go to school before you went into care?","start":432299,"end":434569,"confidence":0.80905455000000003895621603078325279057025909423828125},{"sentiment":"NEUTRAL","speaker":"B","text":"I was in primary school, I was in St. Fergus, but I was hardly there.","start":435932,"end":440849,"confidence":0.7702837000000000156063606482348404824733734130859375},{"sentiment":"NEGATIVE","speaker":"B","text":"Didn't go well, no.","start":441058,"end":441958,"confidence":0.88490809999999997526032302630483172833919525146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"So it was basically your mum's fate on that one, just basically.","start":442038,"end":445674,"confidence":0.696891200000000043957015805062837898731231689453125},{"sentiment":"NEGATIVE","speaker":"B","text":"My mum was an alcoholic, mum was always in and out of jail.","start":445824,"end":448183,"confidence":0.86256779999999999564153085884754545986652374267578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, that was that your father.","start":449178,"end":450592,"confidence":0.74462930000000004948645937474793754518032073974609375},{"sentiment":"NEUTRAL","speaker":"A","text":"All right, if I do go silent at any moment, it is just so I can type up these notes, okay?","start":453757,"end":460097,"confidence":0.85771315999999997448099975372315384447574615478515625},{"sentiment":"POSITIVE","speaker":"B","text":"That's fine.","start":460566,"end":460955,"confidence":0.6264667999999999903337766227195970714092254638671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Uh, no problem.","start":461537,"end":462864,"confidence":0.69890916000000002927805553554208017885684967041015625},{"sentiment":"NEUTRAL","speaker":"B","text":"I didn't get high school, didn't I?","start":463964,"end":466262,"confidence":0.50208116000000002632219775478006340563297271728515625},{"sentiment":"NEUTRAL","speaker":"A","text":"You didn't go into high school?","start":466958,"end":467899,"confidence":0.72325724000000002344989979974343441426753997802734375},{"sentiment":"NEUTRAL","speaker":"B","text":"No, I didn't get high school.","start":468602,"end":469829,"confidence":0.51206490000000004503277750700362958014011383056640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":470336,"end":470581,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, how did you come to enter into the care system?","start":474972,"end":477834,"confidence":0.7580810000000000048459014578838832676410675048828125},{"sentiment":"NEGATIVE","speaker":"B","text":"My gran died when I was\u2014 she died when I was 10, and my mum was\u2014 she was an alcoholic.","start":479697,"end":487175,"confidence":0.8558668499999999568217390333302319049835205078125},{"sentiment":"NEGATIVE","speaker":"B","text":"And I think my mum ended up putting us into care because my gran died, but ended up\u2014 I was kind of\u2014 I wasn't good at school, so I was going to a boys' home anyway, but me and my brother were in a care with her, so Right, okay.","start":488296,"end":503070,"confidence":0.54914519999999999999573674358543939888477325439453125},{"sentiment":"NEUTRAL","speaker":"A","text":"So it was your mum who made the decision.","start":503070,"end":504420,"confidence":0.737463500000000049539039537194184958934783935546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Were you ever told why you were put into care?","start":504470,"end":506610,"confidence":0.645528300000000054836846175021491944789886474609375},{"sentiment":"NEUTRAL","speaker":"B","text":"My mum always came down.","start":507690,"end":508790,"confidence":0.5096711000000000435505853602080605924129486083984375},{"sentiment":"NEGATIVE","speaker":"B","text":"She was an alcoholic, so basically put into care because of that, because she never did any visiting much.","start":508790,"end":513330,"confidence":0.84194559999999996069419694322277791798114776611328125},{"sentiment":"NEGATIVE","speaker":"B","text":"I always stayed with my other gran and she was always throwing us out and things like that.","start":513330,"end":517010,"confidence":0.507818639999999987821865943260490894317626953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Right, so you weren't told but you kind of knew?","start":517010,"end":519430,"confidence":0.7025077299999999969060127114062197506427764892578125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, aye.","start":520030,"end":521070,"confidence":0.5301291999999999671189243599656037986278533935546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":521070,"end":521490,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"We were told the day we walked in that we were going into care.","start":521490,"end":524330,"confidence":0.52884450000000005065459163233754225075244903564453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":524750,"end":526510,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"So I know you've got 6 siblings obviously besides yourself, so you've got 3 brothers and 3 sisters and you're the middle child.","start":526510,"end":530570,"confidence":0.7364777000000000128920873976312577724456787109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Were you separated from any of them in care?","start":532440,"end":534265,"confidence":0.81910943999999996645300370801123790442943572998046875},{"sentiment":"POSITIVE","speaker":"B","text":"Yes.","start":535218,"end":535396,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"How many?","start":536333,"end":536721,"confidence":0.8243186000000000124288135339156724512577056884765625},{"sentiment":"NEUTRAL","speaker":"A","text":"From all\u2014 [Speaker] \u2014from all of them?","start":537625,"end":539144,"confidence":0.82939803999999994754688259490649215877056121826171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, me and my brother Kevin here, we were not eh\u2014 be charmed if there was another one that I was separated to but I wasn't separated to anyone else other than 10 or something.","start":540103,"end":553824,"confidence":0.79679599999999994874855246962397359311580657958984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":554421,"end":554808,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"And did you say so how old were you when you first entered care, did you say about 10?","start":556438,"end":559530,"confidence":0.9022845999999999921925564194680191576480865478515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Kind of taking it over, yes, sorry.","start":559960,"end":562220,"confidence":0.537646599999999974528464008471928536891937255859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, and how did you feel at the time of first entering care?","start":562220,"end":566420,"confidence":0.8848532399999999853434928809292614459991455078125},{"sentiment":"NEUTRAL","speaker":"A","text":"You know, what were your first thoughts, if you can remember anything?","start":566420,"end":568850,"confidence":0.84456693999999998823113855905830860137939453125},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know actually how you answer that one because I was quite young, you know what I mean?","start":570320,"end":573880,"confidence":0.63092070000000000096207486421917565166950225830078125},{"sentiment":"NEUTRAL","speaker":"B","text":"So sometimes when you're young, you don't tend to think about it.","start":574080,"end":577080,"confidence":0.656906400000000001426769813406281173229217529296875},{"sentiment":"NEUTRAL","speaker":"B","text":"You kind of must feel like brothers and sisters and things like that, but you never really\u2014 You never really thought about how you felt?","start":577420,"end":583700,"confidence":0.64440200000000003033306938959867693483829498291015625},{"sentiment":"NEUTRAL","speaker":"B","text":"Nah, it's kind of when you're that young, you don't really think about it.","start":584060,"end":587540,"confidence":0.6251673700000000000187583282240666449069976806640625},{"sentiment":"NEGATIVE","speaker":"B","text":"No, I'm just so sad because my gran died, and if she didn't die, I don't think I'd be around here, to be honest with you.","start":594464,"end":599682,"confidence":0.8877216999999999469395106643787585198879241943359375},{"sentiment":"POSITIVE","speaker":"A","text":"Oh, bless.","start":600648,"end":601163,"confidence":0.67700729999999997854587263645953498780727386474609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Were you very close with your gran?","start":602870,"end":603935,"confidence":0.912092200000000019599610823206603527069091796875},{"sentiment":"NEUTRAL","speaker":"B","text":"I was very close to her.","start":604730,"end":605477,"confidence":0.57261985999999998053766603334224782884120941162109375},{"sentiment":"NEUTRAL","speaker":"B","text":"She was kind of\u2014 she was always there when she had cancer, so she passed away.","start":605720,"end":611703,"confidence":0.484910699999999972309439044693135656416416168212890625},{"sentiment":"NEUTRAL","speaker":"B","text":"So kind of, that was That's from my wee staffies cocking up.","start":611769,"end":615207,"confidence":0.5715474000000000387444742955267429351806640625},{"sentiment":"POSITIVE","speaker":"A","text":"Bless you.","start":617520,"end":618757,"confidence":0.79612786000000002051280034720548428595066070556640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything important about your childhood health, any learning needs, any vulnerability that should be recorded for redress?","start":620204,"end":626071,"confidence":0.82209885000000004762199523611343465745449066162109375},{"sentiment":"NEGATIVE","speaker":"B","text":"No, I had ADHD when I was young.","start":627452,"end":631138,"confidence":0.53779834999999998057518268979038111865520477294921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, I'll jot that down.","start":632787,"end":635196,"confidence":0.8408845700000000533691491000354290008544921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, so I'm now going to move on to the next section, and what I'm going to do in this section is I'm going to ask you a multitude of questions but for each care setting one by one, okay?","start":637696,"end":648693,"confidence":0.840536240000000045569095163955353200435638427734375},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":649367,"end":649544,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"So I know that there'll be some things that pop up where you're like, oh, that happened in that one as well, but I need to make sure I keep it chronological for when it gets sent to redress, okay?","start":649929,"end":658370,"confidence":0.83794360000000001065245669451542198657989501953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":658931,"end":659156,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"POSITIVE","speaker":"A","text":"Perfect.","start":659637,"end":660135,"confidence":0.76724212999999996664968193726963363587856292724609375},{"sentiment":"NEUTRAL","speaker":"A","text":"So I'm going to start with Greif Children's Home.","start":660279,"end":662156,"confidence":0.89933275999999995331535274090128950774669647216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"So from records, I can see that you entered there on the 12th of February 1992.","start":662782,"end":667997,"confidence":0.9131819599999999592654376101563684642314910888671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Can I ask what kind of setting it was?","start":668784,"end":670533,"confidence":0.873837650000000021321966414689086377620697021484375},{"sentiment":"NEUTRAL","speaker":"A","text":"So was it a house?","start":670629,"end":671672,"confidence":0.85047470000000002787743369481177069246768951416015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Was it like a There was two houses, so there was two houses, different houses.","start":671849,"end":676629,"confidence":0.83988739999999995067270219806232489645481109619140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Two houses.","start":677213,"end":677928,"confidence":0.71049050000000002480504690538509748876094818115234375},{"sentiment":"NEUTRAL","speaker":"A","text":"And which one were you in?","start":678285,"end":679194,"confidence":0.8310268499999999836092001714860089123249053955078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Was there any name?","start":679405,"end":680022,"confidence":0.85320410000000002082032324324245564639568328857421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Did it look\u2014 No, just, just both of them are called the Grange.","start":680440,"end":683656,"confidence":0.8258680000000000465121274828561581671237945556640625},{"sentiment":"NEUTRAL","speaker":"B","text":"There was two different ones.","start":683705,"end":684728,"confidence":0.7914359600000000494190999233978800475597381591796875},{"sentiment":"NEUTRAL","speaker":"B","text":"There was a big house and then there was a wee one next to it, a wee cottage.","start":684777,"end":687018,"confidence":0.78039910000000001222275614054524339735507965087890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":689122,"end":689494,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"And which one were you in?","start":689543,"end":690222,"confidence":0.8310268499999999836092001714860089123249053955078125},{"sentiment":"NEUTRAL","speaker":"A","text":"The big house?","start":690270,"end":690787,"confidence":0.83788264000000001185952669402468018233776092529296875},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":691483,"end":691612,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":693908,"end":694166,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"And how many floors was it, can you remember?","start":696575,"end":698079,"confidence":0.82849972999999998979347992644761689007282257080078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, this, hold on, I think there's only 2.","start":699343,"end":701548,"confidence":0.75419559999999996602326746142352931201457977294921875},{"sentiment":"NEUTRAL","speaker":"B","text":"2 floors?","start":702164,"end":702553,"confidence":0.749250799999999994582822182564996182918548583984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Aye, but it's quite a long, quite long at the back.","start":703299,"end":705601,"confidence":0.66294949999999996936850266138208098709583282470703125},{"sentiment":"NEUTRAL","speaker":"B","text":"I think it's still there, I'm not sure.","start":707803,"end":709820,"confidence":0.82702149999999996499155940909986384212970733642578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Potentially.","start":712290,"end":712891,"confidence":0.6574866999999999794823679621913470327854156494140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Some of them haven't really shut down, some of them have kind of, they've kept the building but changed what it's used for.","start":713525,"end":717864,"confidence":0.83720190000000005436930905489134602248668670654296875},{"sentiment":"NEUTRAL","speaker":"B","text":"I know Paul Rossi shut down, so that's why I got moved, because it's coming under LSD building, so they moved us up.","start":718550,"end":723509,"confidence":0.7157090299999999682967199987615458667278289794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Right, yeah.","start":723994,"end":724624,"confidence":0.6106662000000000478650008517433889210224151611328125},{"sentiment":"NEUTRAL","speaker":"A","text":"So what was the ordinary daily life like in Greif?","start":726900,"end":731490,"confidence":0.8396327500000000387814225177862681448459625244140625},{"sentiment":"NEUTRAL","speaker":"B","text":"It was kind of, because you're young, it was kind of, I don't know, it was kind of, there wasn't any idea or set number of people, so you just had to exist there and adapt.","start":732070,"end":740460,"confidence":0.6753848000000000073583805715315975248813629150390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so what about the actual, so did you have your own bedroom here?","start":740770,"end":744220,"confidence":0.855232800000000015216983229038305580615997314453125},{"sentiment":"NEUTRAL","speaker":"B","text":"In Greif?","start":745510,"end":746970,"confidence":0.8077389999999999847801746000186540186405181884765625},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know, I can't remember.","start":746970,"end":747730,"confidence":0.487890749999999984165555133586167357861995697021484375},{"sentiment":"POSITIVE","speaker":"B","text":"Okay, that's okay.","start":748150,"end":749990,"confidence":0.68137455000000002325322157048503868281841278076171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Kinda maybe, I think, but I can't remember the Greif that much because I was that young.","start":749990,"end":753510,"confidence":0.64598359999999999114805859790067188441753387451171875},{"sentiment":"POSITIVE","speaker":"A","text":"That's okay, I'll just\u2014 we'll take down what we can remember, and that's absolutely fine.","start":753626,"end":758963,"confidence":0.60477309999999995238084693482960574328899383544921875},{"sentiment":"NEUTRAL","speaker":"A","text":"What about toiletries?","start":759973,"end":761944,"confidence":0.734330359999999959796923576504923403263092041015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you remember if you were provided with shower gel, toothpaste?","start":761992,"end":764701,"confidence":0.84002845999999997683715946550364606082439422607421875},{"sentiment":"NEUTRAL","speaker":"B","text":"No, I don't remember.","start":765663,"end":766288,"confidence":0.65402349999999997987032429591636173427104949951171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Don't remember.","start":766384,"end":767266,"confidence":0.5882407400000000397000121665769256651401519775390625},{"sentiment":"NEUTRAL","speaker":"A","text":"What about the food?","start":767586,"end":768484,"confidence":0.84686870000000002978168822664883919060230255126953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Was the food okay?","start":768548,"end":769430,"confidence":0.84776013999999999537493522439035587012767791748046875},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't actually remember what I ate.","start":770471,"end":771882,"confidence":0.492423739999999998673274603788740932941436767578125},{"sentiment":"NEUTRAL","speaker":"A","text":"That's okay, I'm just literally going to list off some things, and if you can't remember, just say no, okay?","start":771994,"end":776979,"confidence":0.65438454999999995376214201314724050462245941162109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":777524,"end":777877,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"What about school?","start":778646,"end":779624,"confidence":0.7698970000000000535322897121659480035305023193359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you still go to school while in this setting?","start":779688,"end":781659,"confidence":0.86134330000000003391136260688654147088527679443359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, when I was in the group, I was still going to Mr Patrick Bishop's for a couple of months.","start":782448,"end":786326,"confidence":0.7213057000000000495987251269980333745479583740234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":788052,"end":788374,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"What about clothing?","start":789645,"end":791639,"confidence":0.84107719999999996929318513139151036739349365234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you get provided any clothes there?","start":791816,"end":793843,"confidence":0.8406879000000000434766889156890101730823516845703125},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't actually.","start":794663,"end":795130,"confidence":0.638726099999999963330310492892749607563018798828125},{"sentiment":"NEUTRAL","speaker":"B","text":"I can't remember that.","start":795860,"end":797187,"confidence":0.5839290999999999787206661494565196335315704345703125},{"sentiment":"NEGATIVE","speaker":"A","text":"Sorry about that.","start":797592,"end":799455,"confidence":0.6856381000000000280891754300682805478572845458984375},{"sentiment":"POSITIVE","speaker":"A","text":"That's all right, don't worry.","start":799762,"end":800928,"confidence":0.72091910000000003488906941129243932664394378662109375},{"sentiment":"NEUTRAL","speaker":"A","text":"What about contact with family?","start":800993,"end":802321,"confidence":0.8431431000000000341998429576051421463489532470703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you still see your mum?","start":802370,"end":803633,"confidence":0.8191457399999999555717522525810636579990386962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":805815,"end":805881,"confidence":0.49361873000000000555331780560663901269435882568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"And was that your decision, her decision, or?","start":806631,"end":808589,"confidence":0.825227799999999955815610519493930041790008544921875},{"sentiment":"NEGATIVE","speaker":"B","text":"It was probably her because she was an alcoholic, you know.","start":809202,"end":811191,"confidence":0.63228910000000004831832711715833283960819244384765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":811611,"end":811789,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEGATIVE","speaker":"B","text":"I just, you know, that young, I can't even remember anything about that one.","start":812679,"end":816447,"confidence":0.4921784000000000158792090587667189538478851318359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, I can't remember what I had for breakfast yesterday, so it's all right.","start":816528,"end":820141,"confidence":0.56265810000000004986731028111535124480724334716796875},{"sentiment":"POSITIVE","speaker":"A","text":"And I can.","start":820883,"end":821427,"confidence":0.547533150000000023993607101147063076496124267578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, what about the staff?","start":826610,"end":828785,"confidence":0.80211759999999998616004859286476857960224151611328125},{"sentiment":"NEUTRAL","speaker":"A","text":"What were the staff like?","start":828851,"end":829718,"confidence":0.8603102000000000249002596319769509136676788330078125},{"sentiment":"NEGATIVE","speaker":"B","text":"Some of them were all right and some of them were just not all right.","start":831259,"end":834823,"confidence":0.497821569999999991029682178123039193451404571533203125},{"sentiment":"NEUTRAL","speaker":"B","text":"You always get that in homes.","start":835113,"end":836049,"confidence":0.69189290000000003288960215286351740360260009765625},{"sentiment":"NEUTRAL","speaker":"B","text":"There's always a mixture, there's always ones that's alright, there's always ones that's not alright.","start":836510,"end":839950,"confidence":0.614792800000000028148861019872128963470458984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, always just a bit of a mixture of, you know, there's always going to be one or two.","start":840130,"end":843790,"confidence":0.79477315999999997853109334755572490394115447998046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Mixture, mixture.","start":844530,"end":846150,"confidence":0.72745716999999998630954678446869365870952606201171875},{"sentiment":"NEGATIVE","speaker":"B","text":"Mixture of nice people and mixture of assholes, basically.","start":846150,"end":850330,"confidence":0.833628950000000035203129300498403608798980712890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Fair enough.","start":850330,"end":851890,"confidence":0.592466200000000053904614105704240500926971435546875},{"sentiment":"NEUTRAL","speaker":"A","text":"What about the kids, the other children there, were they alright with you?","start":851890,"end":854870,"confidence":0.84763690000000002644497953951940871775150299072265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you get along?","start":854870,"end":855550,"confidence":0.86931919999999995862793866763240657746791839599609375},{"sentiment":"NEUTRAL","speaker":"B","text":"I can't remember, Mr Patrick Bishop.","start":856230,"end":858130,"confidence":0.7048965000000000369340114048100076615810394287109375},{"sentiment":"NEGATIVE","speaker":"B","text":"I can't remember any of them.","start":858130,"end":859750,"confidence":0.484926460000000003613962462623021565377712249755859375},{"sentiment":"NEUTRAL","speaker":"B","text":"I think I was only in there for a bit.","start":859750,"end":861200,"confidence":0.8187931999999999987949195201508700847625732421875},{"sentiment":"NEUTRAL","speaker":"B","text":"I think it was the last few months I was in there.","start":861850,"end":863560,"confidence":0.88540180000000001658833070905529893934726715087890625},{"sentiment":"NEUTRAL","speaker":"A","text":"I think from what I could see Actually, let me just have a little look.","start":863810,"end":868170,"confidence":0.8082350000000000367350594387971796095371246337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Maybe a bit over 6 months, maybe even more than that.","start":868170,"end":870330,"confidence":0.793631729999999979696667651296593248844146728515625},{"sentiment":"NEUTRAL","speaker":"A","text":"From February until August.","start":870330,"end":872970,"confidence":0.8432168399999999675031858714646659791469573974609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, well, no, it's a couple of months.","start":872970,"end":875150,"confidence":0.58872049999999997993427314213477075099945068359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, a couple of months.","start":875150,"end":875910,"confidence":0.73025379999999995295212329438072629272937774658203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":876430,"end":876450,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"What about any rules?","start":876450,"end":878990,"confidence":0.790820599999999984675014275126159191131591796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Were there any particular strict rules that you can remember?","start":878990,"end":882300,"confidence":0.85883520000000002081463890135637484490871429443359375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I can't remember that.","start":882550,"end":883770,"confidence":0.5719912000000000329436034007812850177288055419921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Any punishments?","start":883970,"end":886070,"confidence":0.72565866000000001090342038878588937222957611083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Ah, there was punishments.","start":886070,"end":887030,"confidence":0.5674698400000000031440094971912913024425506591796875},{"sentiment":"NEGATIVE","speaker":"B","text":"You were thrown in your room and locked in your room and things like that.","start":887030,"end":888970,"confidence":0.68512139999999999151469864955288358032703399658203125},{"sentiment":"NEGATIVE","speaker":"A","text":"You would be thrown in your room and locked in?","start":888970,"end":890890,"confidence":0.6632188599999999656375848644529469311237335205078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, I\u2014 okay, that's what they used to\u2014 that's\u2014 that happened in quite a lot of homes when I was young.","start":891470,"end":897991,"confidence":0.772069099999999952643747747060842812061309814453125},{"sentiment":"NEGATIVE","speaker":"B","text":"You used to get locked in your rooms and all that, and you were bad and all that.","start":898056,"end":900484,"confidence":0.85443860000000004806253173228469677269458770751953125},{"sentiment":"NEUTRAL","speaker":"A","text":"I have heard that from a couple of people, to be fair.","start":900726,"end":903404,"confidence":0.8284951400000000187873183676856569945812225341796875},{"sentiment":"NEGATIVE","speaker":"B","text":"It's quite a lot of the bastards used to hit you and all that.","start":904177,"end":906369,"confidence":0.69105994999999997840944843119359575212001800537109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Did they hit you in Greif?","start":907014,"end":908062,"confidence":0.73937160000000001769393520589801482856273651123046875},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":908851,"end":908884,"confidence":0.49361873000000000555331780560663901269435882568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"No?","start":909400,"end":909496,"confidence":0.6175194999999999989626076057902537286281585693359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":909657,"end":909851,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEGATIVE","speaker":"A","text":"Um, did anything happen in Greif that you would now as an adult consider to be abuse, neglect, or harmful?","start":911929,"end":917859,"confidence":0.70393830000000001678728267506812699139118194580078125},{"sentiment":"NEGATIVE","speaker":"B","text":"Just get locked in a room, things like that.","start":919804,"end":921367,"confidence":0.71799420000000002684004130060202442109584808349609375},{"sentiment":"NEUTRAL","speaker":"B","text":"I think that's ample.","start":921416,"end":922270,"confidence":0.5682517000000000262360799752059392631053924560546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":922930,"end":923188,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"And grabbed and threw about.","start":925670,"end":926830,"confidence":0.65440419999999999145501305974903516471385955810546875},{"sentiment":"NEGATIVE","speaker":"B","text":"That's probably the same as physical abuse, I'd say.","start":926895,"end":929150,"confidence":0.72146535000000000525943733009626157581806182861328125},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, absolutely.","start":929558,"end":931204,"confidence":0.5014298999999999839616293684230186045169830322265625},{"sentiment":"NEUTRAL","speaker":"A","text":"How did it make you feel, you know, like at the time, like when you were being locked in your room, how would you feel?","start":934387,"end":938940,"confidence":0.7462877999999999456548493981244973838329315185546875},{"sentiment":"NEGATIVE","speaker":"B","text":"You feel bad when they do that because you normally used to be locked up.","start":939696,"end":942383,"confidence":0.887584869999999970247017699875868856906890869140625},{"sentiment":"NEGATIVE","speaker":"B","text":"It's like imprisonment.","start":942431,"end":943075,"confidence":0.74725169999999996317541217649704776704311370849609375},{"sentiment":"POSITIVE","speaker":"B","text":"Especially when you're that lucky, you're only 10 years old, you go, ah, what's going on?","start":945018,"end":948436,"confidence":0.60943069999999999186712784648989327251911163330078125},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, absolutely.","start":948872,"end":950177,"confidence":0.5014298999999999839616293684230186045169830322265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, was it all of the staff that were involved, only a particular few?","start":951757,"end":954837,"confidence":0.78150240000000004148006382820312865078449249267578125},{"sentiment":"NEUTRAL","speaker":"B","text":"There's only a couple.","start":955483,"end":956177,"confidence":0.7923983999999999472407807843410409986972808837890625},{"sentiment":"NEUTRAL","speaker":"B","text":"It's certainly\u2014 I've noticed that, and I noticed that in the buy homes, isn't it?","start":956306,"end":959518,"confidence":0.72271070000000003918927404811256565153598785400390625},{"sentiment":"NEGATIVE","speaker":"B","text":"There's always\u2014 you always get ones that are brand new, you always get ones that are just arseholes, and you always get ones that shouldn't have been at home because you've been in jail.","start":959744,"end":966935,"confidence":0.93127660000000000994901938611292280256748199462890625},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, okay.","start":969714,"end":982431,"confidence":0.55090344000000002200323478973587043583393096923828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you give me one clear example of this occurrence?","start":984975,"end":989036,"confidence":0.778674960000000027093847165815532207489013671875},{"sentiment":"NEUTRAL","speaker":"A","text":"So where and when did it occur?","start":989166,"end":990557,"confidence":0.86169434000000000306584979625768028199672698974609375},{"sentiment":"NEUTRAL","speaker":"A","text":"You know, what happened before?","start":990622,"end":991706,"confidence":0.83512799999999998146194002401898615062236785888671875},{"sentiment":"NEGATIVE","speaker":"B","text":"Just give a You were told to do something, you never done it, and you used to be grabbed and threw in your room and all that.","start":993790,"end":999230,"confidence":0.69255363999999997037804178035003133118152618408203125},{"sentiment":"NEGATIVE","speaker":"A","text":"And what kind of thing would you do for that to be the punishment?","start":999980,"end":1003160,"confidence":0.61325669999999998793782651773653924465179443359375},{"sentiment":"NEUTRAL","speaker":"A","text":"I just can't remember that, to be honest.","start":1004730,"end":1006750,"confidence":0.5398050500000000084810380940325558185577392578125},{"sentiment":"POSITIVE","speaker":"A","text":"That's okay, that's okay.","start":1007150,"end":1009370,"confidence":0.74750799999999995026911392415058799088001251220703125},{"sentiment":"NEGATIVE","speaker":"A","text":"Too young, you know, a 10-year-old, you know.","start":1009370,"end":1010930,"confidence":0.582968099999999989080379236838780343532562255859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, yeah, of course.","start":1010930,"end":1012050,"confidence":0.472815900000000011171863434356055222451686859130859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Did it happen often?","start":1012050,"end":1012930,"confidence":0.83122456000000000120309096018900163471698760986328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Was it quite a regular occurrence?","start":1013030,"end":1015630,"confidence":0.89745145999999997865614886904950253665447235107421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, it was often.","start":1015630,"end":1016490,"confidence":0.76120880000000001874838062576600350439548492431640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Hang on, Grace, I'm just gonna spanny the hands.","start":1016490,"end":1020170,"confidence":0.7507158000000000441787051386199891567230224609375},{"sentiment":"NEGATIVE","speaker":"B","text":"They just, I don't think they were trained right to start with to actually deal with people.","start":1021037,"end":1024006,"confidence":0.8950310999999999683751639167894609272480010986328125},{"sentiment":"NEUTRAL","speaker":"B","text":"The young ones are just, I think they just, we'll just put them in the group.","start":1024280,"end":1027685,"confidence":0.842952130000000021681216821889393031597137451171875},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":1029493,"end":1029785,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEGATIVE","speaker":"A","text":"And what about, did it ever become worse or change, or was it kind of just the same thing over and over?","start":1030287,"end":1035698,"confidence":0.72271019999999996930029055874911136925220489501953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Same thing over and over.","start":1036320,"end":1037248,"confidence":0.5376771700000000375752051695599220693111419677734375},{"sentiment":"NEGATIVE","speaker":"B","text":"You always knew when you turned the page or turned around, you were getting locked in a room.","start":1037638,"end":1040764,"confidence":0.585157600000000055473492466262541711330413818359375},{"sentiment":"NEUTRAL","speaker":"A","text":"What about when you were locked in your room, were you still, were you given any food or water?","start":1042338,"end":1045872,"confidence":0.69167763000000004325329427956603467464447021484375},{"sentiment":"NEUTRAL","speaker":"B","text":"No, they used to open the door but they're not bringing your dinner.","start":1049031,"end":1051916,"confidence":0.4934753499999999792891003380645997822284698486328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Would you have to eat your dinner in the room or were you allowed to go and eat with everyone else?","start":1053206,"end":1056591,"confidence":0.88248837000000002195321258113835938274860382080078125},{"sentiment":"NEUTRAL","speaker":"B","text":"They used to bring up dinner.","start":1057919,"end":1059354,"confidence":0.83220919999999998228901176844374276697635650634765625},{"sentiment":"NEUTRAL","speaker":"B","text":"There wasn't a toilet in the room either, to be honest with you.","start":1059500,"end":1061822,"confidence":0.57859117000000004349402615844155661761760711669921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":1062176,"end":1062564,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"I remember that much.","start":1065095,"end":1065775,"confidence":0.70173717000000002119719511028961278498172760009765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I know it sounds a bit\u2014 I know it can be a bit hard to talk about, but with there being no toilet, would you have an accident while you were in there?","start":1066376,"end":1075414,"confidence":0.5007139400000000239998598772217519581317901611328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Aye, just no choice.","start":1076185,"end":1077887,"confidence":0.6081052000000000123947074825991876423358917236328125},{"sentiment":"NEGATIVE","speaker":"B","text":"You either piss yourself or you shake yourself or you push the toilet or something.","start":1078031,"end":1082029,"confidence":0.88891030000000004207549864077009260654449462890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":1082463,"end":1082623,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEGATIVE","speaker":"B","text":"There's no choice when you're locked in a room.","start":1083025,"end":1084470,"confidence":0.53076120000000004406359721542685292661190032958984375},{"sentiment":"NEUTRAL","speaker":"B","text":"It's just, it happened quite a lot back in the day.","start":1084550,"end":1087023,"confidence":0.73025583999999998940921841494855470955371856689453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Would you ask to go to the toilet or were you not able to?","start":1087521,"end":1090186,"confidence":0.61828190000000005088764964966685511171817779541015625},{"sentiment":"NEGATIVE","speaker":"A","text":"It's extremely hard to go.","start":1090266,"end":1092177,"confidence":0.7682596999999999898278701948584057390689849853515625},{"sentiment":"NEUTRAL","speaker":"B","text":"You just get knocked.","start":1092241,"end":1092964,"confidence":0.525408300000000050289372666156850755214691162109375},{"sentiment":"NEUTRAL","speaker":"A","text":"It's just getting older.","start":1093381,"end":1094521,"confidence":0.717703399999999991365484675043262541294097900390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":1094602,"end":1094762,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, what immediate effects came from this kind of experience?","start":1104292,"end":1108364,"confidence":0.570226200000000016387957657570950686931610107421875},{"sentiment":"NEGATIVE","speaker":"A","text":"Was there any pain or injury, any fear, shame, sleep problems, bedwetting, any running away?","start":1108460,"end":1113830,"confidence":0.6875567000000000206227923627011477947235107421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, that was all.","start":1114776,"end":1115465,"confidence":0.55222296999999997968444631624151952564716339111328125},{"sentiment":"NEUTRAL","speaker":"B","text":"That was all the same.","start":1115898,"end":1116828,"confidence":0.71723186999999999358124114223755896091461181640625},{"sentiment":"NEGATIVE","speaker":"B","text":"I used to wet your bed, used to run away, used to get fear.","start":1116876,"end":1119617,"confidence":0.6307300000000000128608235172578133642673492431640625},{"sentiment":"NEGATIVE","speaker":"B","text":"Something\u2014 that's how you used to run away because you were feared.","start":1120323,"end":1122247,"confidence":0.63269560000000002464304316163179464638233184814453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":1122872,"end":1123561,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Probably.","start":1125133,"end":1125502,"confidence":0.5870592599999999716686716055846773087978363037109375},{"sentiment":"NEUTRAL","speaker":"B","text":"You've heard that a lot, actually, and been involved in care.","start":1125679,"end":1128827,"confidence":0.75529425999999999508105474887997843325138092041015625},{"sentiment":"NEGATIVE","speaker":"B","text":"You've probably\u2014 that's where a lot of people run away because they've been wet in the bed.","start":1128891,"end":1131525,"confidence":0.59267950000000002575006874394603073596954345703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":1132119,"end":1132360,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"And I'm sorry to ask, but would you wet the bed in Greif?","start":1133067,"end":1136198,"confidence":0.58099100000000003518607627484016120433807373046875},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":1137082,"end":1137323,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":1137805,"end":1138061,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"And what would happen if you wet the bed?","start":1138126,"end":1139362,"confidence":0.6515494600000000247064235736615955829620361328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Were you given any, you know, any comfort?","start":1139427,"end":1142799,"confidence":0.77285660000000000469100314148818142712116241455078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Were you given any\u2014 no, certain staff, right, certain staff were alright, certain ones weren't.","start":1143024,"end":1147939,"confidence":0.730873050000000024084556571324355900287628173828125},{"sentiment":"NEUTRAL","speaker":"A","text":"So would they, like, say, change your sheets?","start":1149288,"end":1150926,"confidence":0.85499095999999996653428979698219336569309234619140625},{"sentiment":"POSITIVE","speaker":"B","text":"Yes, some of them are all right.","start":1151740,"end":1153200,"confidence":0.70879762999999995631839055931777693331241607666015625},{"sentiment":"NEUTRAL","speaker":"B","text":"So you'll probably hear about a lot.","start":1153200,"end":1154540,"confidence":0.7854252999999999929059413261711597442626953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Some of them are already in certain homes.","start":1154540,"end":1155710,"confidence":0.78295269999999994592343455224181525409221649169921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Some of them\u2014 it happens in other homes.","start":1156320,"end":1158220,"confidence":0.7974447000000000063124616644927300512790679931640625},{"sentiment":"NEGATIVE","speaker":"B","text":"You always meet nice people and then you meet assholes.","start":1158340,"end":1160380,"confidence":0.76989180000000001502513669038307853043079376220703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, happens absolutely everywhere.","start":1160700,"end":1162420,"confidence":0.51843815999999998123115574344410561025142669677734375},{"sentiment":"POSITIVE","speaker":"B","text":"I mean, it's just\u2014 you never really\u2014 you never got home, you met all nice people.","start":1162420,"end":1166710,"confidence":0.446725929999999993302850498366751708090305328369140625},{"sentiment":"NEGATIVE","speaker":"B","text":"Never happens.","start":1167220,"end":1168080,"confidence":0.48052755000000002549853661548695527017116546630859375},{"sentiment":"NEGATIVE","speaker":"A","text":"You never get a full night's sleep.","start":1168080,"end":1169550,"confidence":0.71508824999999998084376784390769898891448974609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Right.","start":1170320,"end":1171480,"confidence":0.56647499999999995079491554861306212842464447021484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":1171480,"end":1172560,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't know, sometimes you wish for it, but it wasn't gonna happen, so you just had to go.","start":1172560,"end":1178060,"confidence":0.52171500000000003982592033935361541807651519775390625},{"sentiment":"NEUTRAL","speaker":"B","text":"That's when you're 10-year-old, I mean.","start":1181850,"end":1183187,"confidence":0.7079195400000000137907818498206324875354766845703125},{"sentiment":"POSITIVE","speaker":"A","text":"So yeah, absolutely, absolutely.","start":1183253,"end":1185862,"confidence":0.697886000000000006338041202980093657970428466796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, did this happen to anyone else, or did you ever\u2014 did anyone else ever witness this happening to you, you know, being locked in that room?","start":1188340,"end":1195306,"confidence":0.6826719999999999455297938766307197511196136474609375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I just do what I say.","start":1195973,"end":1196847,"confidence":0.7717289000000000509515984958852641284465789794921875},{"sentiment":"NEUTRAL","speaker":"B","text":"People out there, people may probably witnessed it happening to me and all, but yeah, you're a lot young, you can't remember, but it did happen to other people.","start":1196928,"end":1204309,"confidence":0.66686420000000001806483851396478712558746337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Used to happen to a lot of people in there.","start":1206138,"end":1208796,"confidence":0.62595283999999995483420889286207966506481170654296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, of course.","start":1210860,"end":1211477,"confidence":0.576585600000000031428726288140751421451568603515625},{"sentiment":"NEGATIVE","speaker":"B","text":"That was one of the worst ones.","start":1213520,"end":1214455,"confidence":0.96813804000000003302517370684654451906681060791015625},{"sentiment":"NEGATIVE","speaker":"A","text":"Fife was the worst one?","start":1215840,"end":1216798,"confidence":0.9192077499999999901092451182194054126739501953125},{"sentiment":"NEUTRAL","speaker":"A","text":"One of them, aye.","start":1217724,"end":1218504,"confidence":0.6403997500000000453468373962095938622951507568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":1219284,"end":1219528,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"And when you say you would be kind of, you know, grabbed or thrown into your room, was there ever any bruises, any handprints?","start":1224038,"end":1231198,"confidence":0.49794992999999998506410747722839005291461944580078125},{"sentiment":"NEGATIVE","speaker":"B","text":"Yes, I was always bruised when they grabbed me and hit me and things like that.","start":1232440,"end":1235920,"confidence":0.762138399999999993639221429475583136081695556640625},{"sentiment":"NEUTRAL","speaker":"B","text":"It always happened.","start":1235920,"end":1237110,"confidence":0.68081800000000003425526529099442996084690093994140625},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":1238200,"end":1240600,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"You're 10, you're up there, back that long, you can remember certain things but you can't remember it all.","start":1240600,"end":1244480,"confidence":0.6153713499999999836376218809164129197597503662109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, of course.","start":1244480,"end":1245660,"confidence":0.576585600000000031428726288140751421451568603515625},{"sentiment":"NEUTRAL","speaker":"A","text":"And did you ever tell anyone or try and get any help because of that?","start":1246540,"end":1249120,"confidence":0.6103973000000000315168335873750038444995880126953125},{"sentiment":"NEGATIVE","speaker":"B","text":"Yeah, I used to tell the night staff and all that, but when you're that young, you don't think they'll believe you when you've been in a home.","start":1249120,"end":1255420,"confidence":0.53605384000000000366270569429616443812847137451171875},{"sentiment":"NEUTRAL","speaker":"B","text":"They just shy me about them, just ignore you.","start":1256240,"end":1258360,"confidence":0.524370699999999967388930599554441869258880615234375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, even the nice ones, they used to say, right, I may borrow and just walk away and things like that.","start":1259173,"end":1264929,"confidence":0.6859764999999999890434310145792551338672637939453125},{"sentiment":"NEGATIVE","speaker":"B","text":"So, okay, you end up going like this, you end up seeing the hank of their arseholes.","start":1265010,"end":1269564,"confidence":0.908162499999999983657517077517695724964141845703125},{"sentiment":"NEGATIVE","speaker":"B","text":"Yeah, yeah, because they used to make you\u2014 even if you made a complaint, you just get ignored because you're that young.","start":1270079,"end":1276206,"confidence":0.77150273000000002543430355217424221336841583251953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":1280340,"end":1280660,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"So that is everything for Greif.","start":1287744,"end":1289964,"confidence":0.66533860000000000223252527575823478400707244873046875},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":1290780,"end":1291009,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"So I'm now going to move on to Beech Avenue.","start":1291270,"end":1292804,"confidence":0.88838410000000000987796511253691278398036956787109375},{"sentiment":"NEUTRAL","speaker":"A","text":"So I'm going to ask the same question again.","start":1294130,"end":1295832,"confidence":0.6940893999999999675054596082190982997417449951171875},{"sentiment":"NEUTRAL","speaker":"A","text":"What was Beech Avenue?","start":1295929,"end":1296918,"confidence":0.85871039999999998482138607869273982942104339599609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Was it a home?","start":1296999,"end":1297663,"confidence":0.8303019000000000371386477127089165151119232177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Was it a residential school?","start":1297728,"end":1299187,"confidence":0.81495565000000003141877868984011001884937286376953125},{"sentiment":"NEUTRAL","speaker":"B","text":"It was just\u2014 it was like two houses knocked into one.","start":1299836,"end":1302555,"confidence":0.5343020000000000546691580893821083009243011474609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Just a home.","start":1304362,"end":1305184,"confidence":0.6155097499999999666187022739904932677745819091796875},{"sentiment":"NEUTRAL","speaker":"B","text":"It was just like two normal houses and they knocked it through into one.","start":1305233,"end":1307959,"confidence":0.61359244999999995595629798117442987859249114990234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":1308700,"end":1309104,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"And can you remember how many floors were in this house?","start":1309668,"end":1311765,"confidence":0.8230391999999999708137465859181247651576995849609375},{"sentiment":"NEUTRAL","speaker":"A","text":"2 floors.","start":1312494,"end":1313820,"confidence":0.62445620000000001681428329902701079845428466796875},{"sentiment":"NEUTRAL","speaker":"A","text":"And where was your bedroom?","start":1314176,"end":1315292,"confidence":0.76695853000000002719360736591625027358531951904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Top floor.","start":1316698,"end":1317184,"confidence":0.65754170000000000673168187859118916094303131103515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":1317733,"end":1318170,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you have your own bedroom or shared?","start":1321210,"end":1322743,"confidence":0.8927264999999999783852899781777523458003997802734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Own bedroom.","start":1323468,"end":1323967,"confidence":0.72360473999999996852494632548769004642963409423828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Own bedroom.","start":1324435,"end":1325128,"confidence":0.72360473999999996852494632548769004642963409423828125},{"sentiment":"NEUTRAL","speaker":"B","text":"I think there was about 10 people in all or something.","start":1327497,"end":1329785,"confidence":0.90759975000000003841904572254861705005168914794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"In the home?","start":1330732,"end":1331233,"confidence":0.78678656000000002368466311963857151567935943603515625},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":1331928,"end":1332122,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":1333238,"end":1333706,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"What about the toilets?","start":1334369,"end":1335145,"confidence":0.627272000000000051755932872765697538852691650390625},{"sentiment":"NEUTRAL","speaker":"A","text":"You know, was there\u2014 were they shared?","start":1335242,"end":1337344,"confidence":0.878922699999999945674744594725780189037322998046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Were the showers shared?","start":1337441,"end":1338395,"confidence":0.88734469999999998623962937926989980041980743408203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, they're shared toilets, yes.","start":1339199,"end":1340219,"confidence":0.73498076000000001073431121767498552799224853515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Shared toilets, okay.","start":1340833,"end":1342290,"confidence":0.75620419999999999305373421520926058292388916015625},{"sentiment":"NEUTRAL","speaker":"B","text":"There's a couple of them, there's a couple on the top, one on the bottom.","start":1342678,"end":1348423,"confidence":0.8415932699999999488937874048133380711078643798828125},{"sentiment":"POSITIVE","speaker":"A","text":"Okay, no problem.","start":1348761,"end":1350722,"confidence":0.58404654000000000291237256533349864184856414794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":1356333,"end":1356755,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"And what about the food here?","start":1363943,"end":1365051,"confidence":0.81096624999999999960920149533194489777088165283203125},{"sentiment":"NEUTRAL","speaker":"B","text":"It was actually all right, but you can't really remember much of it.","start":1366777,"end":1370290,"confidence":0.6234571300000000260155275100260041654109954833984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, you're still going to school, you're in there, so mostly I'm used to the school, you know what I mean?","start":1370420,"end":1375795,"confidence":0.72230989999999994921608958975411951541900634765625},{"sentiment":"NEUTRAL","speaker":"A","text":"What about, would you like eat dinner together or eat breakfast together?","start":1382623,"end":1385551,"confidence":0.939500699999999966394170769490301609039306640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, you used to do that.","start":1386198,"end":1387249,"confidence":0.75172220000000000705853153704083524644374847412109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":1392778,"end":1392923,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"POSITIVE","speaker":"B","text":"That was actually, Beech Avenue was actually the best one.","start":1393149,"end":1395519,"confidence":0.96458600000000005447731155072688125073909759521484375},{"sentiment":"POSITIVE","speaker":"A","text":"It was the best one?","start":1395987,"end":1396761,"confidence":0.85776649999999998730260131196700967848300933837890625},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":1397357,"end":1397680,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":1400179,"end":1402290,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"What about hygiene-wise?","start":1402676,"end":1404062,"confidence":0.80551150000000004691713684223941527307033538818359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Was there any toiletries provided?","start":1404127,"end":1406109,"confidence":0.8386232000000000130768285089288838207721710205078125},{"sentiment":"NEGATIVE","speaker":"B","text":"I just cannot remember that, to be honest with you.","start":1407300,"end":1409107,"confidence":0.59436970000000000080575546235195361077785491943359375},{"sentiment":"NEGATIVE","speaker":"B","text":"I just cannot remember, too young.","start":1409655,"end":1411656,"confidence":0.7542432999999999498896841032546944916248321533203125},{"sentiment":"POSITIVE","speaker":"B","text":"So I just actually liked the home, I thought it was quite good.","start":1412092,"end":1415561,"confidence":0.9812665000000000414814849136746488511562347412109375},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, no, that's absolutely fine.","start":1415884,"end":1416723,"confidence":0.70424735999999998892207031531143002212047576904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"What about clothing?","start":1416820,"end":1417546,"confidence":0.84107719999999996929318513139151036739349365234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you go with the clothing that you had from home or were you provided new?","start":1417724,"end":1421178,"confidence":0.91952080000000002701909807001356966793537139892578125},{"sentiment":"NEUTRAL","speaker":"B","text":"Covenants I came to home, right?","start":1422220,"end":1424140,"confidence":0.82537669999999996317541217649704776704311370849609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":1424140,"end":1424540,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"I can't actually remember getting any clues in there.","start":1424540,"end":1428360,"confidence":0.514047600000000048936499297269620001316070556640625},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't think I was in there that long either.","start":1428360,"end":1429900,"confidence":0.5879860999999999560117203145637176930904388427734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Let me have a little look and see.","start":1431660,"end":1433260,"confidence":0.76779633999999996607499497258686460554599761962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, Beach Avenue was about 2 months.","start":1435030,"end":1437150,"confidence":0.84733044999999995727790746968821622431278228759765625},{"sentiment":"NEUTRAL","speaker":"B","text":"It wasn't that long.","start":1437560,"end":1438680,"confidence":0.71644030000000002988969072248437441885471343994140625},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":1438680,"end":1439060,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Because I left there and they put me on Newfield.","start":1439060,"end":1441270,"confidence":0.78056300000000000682831569065456278622150421142578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, I've got Newfield.","start":1442360,"end":1443880,"confidence":0.6090622999999999453990540132508613169193267822265625},{"sentiment":"NEUTRAL","speaker":"A","text":"That's the next one, just for this one.","start":1443880,"end":1445940,"confidence":0.680619300000000038153302739374339580535888671875},{"sentiment":"NEUTRAL","speaker":"A","text":"What about contact with family?","start":1447000,"end":1448200,"confidence":0.8431431000000000341998429576051421463489532470703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Was there still no contact?","start":1448200,"end":1449310,"confidence":0.81739930000000005083649057269212789833545684814453125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, no contact, no.","start":1450101,"end":1451010,"confidence":0.5029490599999999478342260772478766739368438720703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, and what about the staff?","start":1451400,"end":1453755,"confidence":0.7708367000000000412995859733200632035732269287109375},{"sentiment":"NEUTRAL","speaker":"A","text":"What were they like?","start":1453852,"end":1454405,"confidence":0.84986680000000003332161213620565831661224365234375},{"sentiment":"NEUTRAL","speaker":"B","text":"Actually, it was a guy, a Mr Rankin, and his wife.","start":1455998,"end":1460096,"confidence":0.89673089999999999744062506579211913049221038818359375},{"sentiment":"NEUTRAL","speaker":"B","text":"They owned a fruit stall next to Bell Street.","start":1460321,"end":1463615,"confidence":0.9009685499999999791498339618556201457977294921875},{"sentiment":"NEUTRAL","speaker":"B","text":"They were actually, him and his wife were actually buried inside.","start":1463679,"end":1465928,"confidence":0.7302315999999999807101858095848001539707183837890625},{"sentiment":"POSITIVE","speaker":"A","text":"Okay, okay, cool, got that.","start":1467542,"end":1469181,"confidence":0.67914459999999998718323013235931284725666046142578125},{"sentiment":"NEUTRAL","speaker":"A","text":"And what about the other children?","start":1470740,"end":1471752,"confidence":0.61044960000000003663700454126228578388690948486328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Were they okay?","start":1471800,"end":1472299,"confidence":0.8359995000000000064943606048473156988620758056640625},{"sentiment":"POSITIVE","speaker":"B","text":"Yes, I know someone in from Cherries, so yes, they were actually all right.","start":1473391,"end":1476573,"confidence":0.8867730000000000334381411448703147470951080322265625},{"sentiment":"NEUTRAL","speaker":"A","text":"You know some of the names?","start":1477759,"end":1478723,"confidence":0.7950927599999999539903683398733846843242645263671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, yes I do.","start":1480030,"end":1481123,"confidence":0.476713419999999998832862502240459434688091278076171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you give me just a couple?","start":1481429,"end":1482780,"confidence":0.83568900000000001515587655376293696463108062744140625},{"sentiment":"POSITIVE","speaker":"A","text":"It just really helps to solidify the statement is all.","start":1482957,"end":1485288,"confidence":0.82029540000000000787849785410799086093902587890625},{"sentiment":"NEUTRAL","speaker":"B","text":"There was Elizabeth Campbell.","start":1485996,"end":1487379,"confidence":0.84413360000000003946496462958748452365398406982421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":1490849,"end":1491171,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Sharon McAllister.","start":1491801,"end":1492930,"confidence":0.81683450000000001889333134386106394231319427490234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":1494641,"end":1494915,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"That was two.","start":1495206,"end":1496303,"confidence":0.70508665000000003697522288348409347236156463623046875},{"sentiment":"NEUTRAL","speaker":"B","text":"And then my brother Kevin, he was in there too.","start":1496497,"end":1498288,"confidence":0.8921219000000000232120100918109528720378875732421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Your brother Kevin was in there too.","start":1498353,"end":1500321,"confidence":0.89857565999999999828418140168651007115840911865234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Is he an older brother?","start":1500978,"end":1502094,"confidence":0.90338960000000001482334255342721007764339447021484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Younger, okay.","start":1503672,"end":1504801,"confidence":0.61619776000000003879364385284134186804294586181640625},{"sentiment":"NEUTRAL","speaker":"A","text":"He's youngest.","start":1505204,"end":1505769,"confidence":0.77470300000000003048938879146589897572994232177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Youngest, okay, got that.","start":1506576,"end":1508995,"confidence":0.70248929999999998319282212833059020340442657470703125},{"sentiment":"NEGATIVE","speaker":"A","text":"Did anything happen here that you would now consider abuse, neglect, or harmful as an adult?","start":1511360,"end":1515273,"confidence":0.77506079999999999419202367789694108068943023681640625},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":1516227,"end":1516324,"confidence":0.49361873000000000555331780560663901269435882568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, okay.","start":1516874,"end":1517391,"confidence":0.595505830000000013768612916464917361736297607421875},{"sentiment":"NEUTRAL","speaker":"A","text":"And I know the question is, what was different about this placement compared with the others?","start":1520372,"end":1524026,"confidence":0.82266706000000000553740164832561276853084564208984375},{"sentiment":"NEUTRAL","speaker":"A","text":"I know you said it was the best one.","start":1524091,"end":1525514,"confidence":0.490764680000000008686100727572920732200145721435546875},{"sentiment":"NEUTRAL","speaker":"A","text":"What made it the best one?","start":1526662,"end":1527665,"confidence":0.5820027599999999523561200476251542568206787109375},{"sentiment":"POSITIVE","speaker":"B","text":"The staff are actually very nice.","start":1528070,"end":1530880,"confidence":0.98481560000000001320330511589418165385723114013671875},{"sentiment":"NEUTRAL","speaker":"B","text":"The husband\u2014 there was a husband and wife that owned the fruiters as well, but they ran that.","start":1531710,"end":1535630,"confidence":0.87488469999999995962980392505414783954620361328125},{"sentiment":"NEUTRAL","speaker":"B","text":"So I don't know if you\u2014 I can't remember, but I knew Mr Rankin.","start":1536090,"end":1540010,"confidence":0.81047826999999994512791090528480708599090576171875},{"sentiment":"NEUTRAL","speaker":"B","text":"He used to take us to the fruiters.","start":1540010,"end":1541050,"confidence":0.85172020000000003836504447463084943592548370361328125},{"sentiment":"NEUTRAL","speaker":"B","text":"And Mr\u2014 who, sorry?","start":1541790,"end":1543410,"confidence":0.5725078999999999584957777187810279428958892822265625},{"sentiment":"NEUTRAL","speaker":"B","text":"His name is Mr Rankin.","start":1543450,"end":1544820,"confidence":0.85645749999999998269828438424156047403812408447265625},{"sentiment":"NEGATIVE","speaker":"B","text":"I can't remember his first name.","start":1544850,"end":1545810,"confidence":0.510623040000000028015847419737838208675384521484375},{"sentiment":"NEUTRAL","speaker":"B","text":"The fruiters in that, in Welshgate, were just along the way where I stayed in Paisley.","start":1545810,"end":1551310,"confidence":0.90300875999999996590617001857026480138301849365234375},{"sentiment":"NEUTRAL","speaker":"B","text":"So there's something called Paisley.","start":1551690,"end":1552610,"confidence":0.8724561299999999963716845741146244108676910400390625},{"sentiment":"NEUTRAL","speaker":"B","text":"On the fruiters, and he used to take you to the fruiters and that, and you just used to help yourself.","start":1552670,"end":1555440,"confidence":0.84977460000000004658460284190368838608264923095703125},{"sentiment":"POSITIVE","speaker":"A","text":"I remember to see the shed and I just thought\u2014 Okay, I'm glad that there was at least, you know, one place that was safe for you.","start":1555998,"end":1564491,"confidence":0.84400679999999994596038277450134046375751495361328125},{"sentiment":"NEUTRAL","speaker":"B","text":"That was the only one, aye.","start":1564555,"end":1566497,"confidence":0.74711852999999994739965814005699940025806427001953125},{"sentiment":"POSITIVE","speaker":"A","text":"Oh, bless you.","start":1566802,"end":1567396,"confidence":0.84304075999999994461830965519766323268413543701171875},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm going to move on now to Newfield.","start":1568199,"end":1571297,"confidence":0.88564556999999999309380882550613023340702056884765625},{"sentiment":"NEUTRAL","speaker":"A","text":"So I can see that you were there for about 6 months as well.","start":1571715,"end":1574155,"confidence":0.88086253000000003243741275582578964531421661376953125},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":1574909,"end":1575166,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"What was Newfield in a sense of, was it a house?","start":1575632,"end":1579276,"confidence":0.8909108999999999500829517273814417421817779541015625},{"sentiment":"NEUTRAL","speaker":"B","text":"It was not, it was units.","start":1580769,"end":1582037,"confidence":0.6325878499999999515779336434206925332546234130859375},{"sentiment":"NEUTRAL","speaker":"B","text":"There was like 4 or 5 different units because it was a residential home for boys and girls.","start":1582230,"end":1586308,"confidence":0.91526249999999997886135361113701947033405303955078125},{"sentiment":"NEUTRAL","speaker":"A","text":"It was a residential, okay, boys and girls, plus the school was inside.","start":1588518,"end":1593184,"confidence":0.81435709999999994490593735463335178792476654052734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, and how many people were there to a unit?","start":1597877,"end":1602747,"confidence":0.83478266000000000968128688327851705253124237060546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you remember it all?","start":1602796,"end":1603553,"confidence":0.81777990000000000403446165364584885537624359130859375},{"sentiment":"POSITIVE","speaker":"A","text":"That's okay.","start":1605400,"end":1605758,"confidence":0.73359823000000001780307457011076621711254119873046875},{"sentiment":"NEUTRAL","speaker":"B","text":"I'd say 6 plus, wasn't it?","start":1606571,"end":1608459,"confidence":0.8543162300000000097810470833792351186275482177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":1608524,"end":1608833,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"So we'll go with like just 6 or more to a unit, and you said there was about 4 or 5 units?","start":1609266,"end":1617634,"confidence":0.8696272400000000235564812101074494421482086181640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, there was.","start":1618563,"end":1619237,"confidence":0.6856457000000000245876208282425068318843841552734375},{"sentiment":"NEUTRAL","speaker":"B","text":"They were named after islands: Campsie, South, Iona.","start":1620006,"end":1625953,"confidence":0.88074784999999999879349843467934988439083099365234375},{"sentiment":"NEUTRAL","speaker":"A","text":"They were named after islands.","start":1626418,"end":1627412,"confidence":0.80466205000000001756887968440423719584941864013671875},{"sentiment":"NEUTRAL","speaker":"A","text":"And I've got you down as being in the Campsie unit, is that right?","start":1628903,"end":1631612,"confidence":0.8058362999999999498612623938242904841899871826171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, I was in Campsie and South.","start":1632189,"end":1633407,"confidence":0.8015255999999999492189317606971599161624908447265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Campsie and South?","start":1634369,"end":1635299,"confidence":0.848520900000000022345147954183630645275115966796875},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":1635957,"end":1636037,"confidence":0.49361873000000000555331780560663901269435882568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":1636213,"end":1638685,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, what about the units?","start":1639889,"end":1642649,"confidence":0.82584230000000002913651542257866822183132171630859375},{"sentiment":"NEUTRAL","speaker":"A","text":"What did they look like?","start":1642778,"end":1643933,"confidence":0.85131495999999995394347251931321807205677032470703125},{"sentiment":"NEUTRAL","speaker":"A","text":"You know, was there a kitchen, dining room?","start":1643997,"end":1647015,"confidence":0.8849525000000000307665004584123380482196807861328125},{"sentiment":"NEUTRAL","speaker":"A","text":"There was a kitchen, dining room, yes.","start":1647833,"end":1649101,"confidence":0.75414323999999999248444737531826831400394439697265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Couches.","start":1649197,"end":1649631,"confidence":0.6637350300000000036249048207537271082401275634765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Just looked like\u2014 the units kind of looked like a house, you know what I mean?","start":1650096,"end":1654446,"confidence":0.7557576299999999580592202619300223886966705322265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":1655376,"end":1655714,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"What about your bedroom?","start":1657142,"end":1659421,"confidence":0.85422889999999995769286442737211473286151885986328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you have your own bedroom or did you share?","start":1659469,"end":1661186,"confidence":0.88658029999999998782556076548644341528415679931640625},{"sentiment":"NEUTRAL","speaker":"A","text":"I had my own bedroom, yes.","start":1661748,"end":1662678,"confidence":0.7396019700000000529627186551806516945362091064453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Own bedroom.","start":1662935,"end":1663544,"confidence":0.72360473999999996852494632548769004642963409423828125},{"sentiment":"NEUTRAL","speaker":"A","text":"And what about bathrooms?","start":1663736,"end":1664747,"confidence":0.62547856999999995597505630939849652349948883056640625},{"sentiment":"POSITIVE","speaker":"B","text":"Yes, there was shared bathrooms, yes, for the residents.","start":1665885,"end":1668804,"confidence":0.50984010000000001827658024922129698097705841064453125},{"sentiment":"NEUTRAL","speaker":"A","text":"And what about showers?","start":1669189,"end":1670119,"confidence":0.778929769999999965790493661188520491123199462890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Was there shared showers?","start":1670215,"end":1671081,"confidence":0.90700440000000004392433083921787329018115997314453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Eh, can't remember, but I know there was baths.","start":1672139,"end":1674384,"confidence":0.75011145999999995215290482519776560366153717041015625},{"sentiment":"NEUTRAL","speaker":"A","text":"I remember that back then.","start":1674625,"end":1675619,"confidence":0.76869569999999998177742099869647063314914703369140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Were they shared baths, so kind of everyone would take it in turns to use the baths?","start":1675988,"end":1679291,"confidence":0.89974849999999995109334349763230420649051666259765625},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":1679997,"end":1680157,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":1680734,"end":1680991,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"What about routines?","start":1682017,"end":1682755,"confidence":0.80839497000000004600650527208927087485790252685546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Was there any specific kind of bathing routine, you know, was it you have to bath in the morning and night, or?","start":1682819,"end":1688335,"confidence":0.907575299999999973721287460648454725742340087890625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, not really.","start":1689237,"end":1690059,"confidence":0.59273153999999994567815519985742866992950439453125},{"sentiment":"NEGATIVE","speaker":"A","text":"No, no.","start":1690123,"end":1690462,"confidence":0.53180579999999999518678350796108134090900421142578125},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay, I think it was kind of your choice, if you know what I mean.","start":1690703,"end":1695504,"confidence":0.8066126000000000129119825942325405776500701904296875},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, okay.","start":1695859,"end":1696584,"confidence":0.55090344000000002200323478973587043583393096923828125},{"sentiment":"NEUTRAL","speaker":"A","text":"You didn't have a choice?","start":1696890,"end":1697599,"confidence":0.55940920000000005085638576929341070353984832763671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, you had a choice?","start":1698416,"end":1699308,"confidence":0.6313317400000000301218960885307751595973968505859375},{"sentiment":"NEUTRAL","speaker":"B","text":"It was up to you, but nobody ever said to you, go for a shower in the bathroom every day, which I think you should have.","start":1700200,"end":1706025,"confidence":0.72147744999999996462491935744765214622020721435546875},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, okay.","start":1706382,"end":1709626,"confidence":0.55090344000000002200323478973587043583393096923828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, what about the food?","start":1709853,"end":1711312,"confidence":0.7808804499999999482184875887469388544559478759765625},{"sentiment":"POSITIVE","speaker":"B","text":"I think it's actually all right, as I can remember, but I cannae remember that much, darling.","start":1714107,"end":1718467,"confidence":0.67588013000000002339362481507123447954654693603515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, again, it's just one of them.","start":1718888,"end":1720330,"confidence":0.53638960000000002192876991102821193635463714599609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Right.","start":1721074,"end":1724372,"confidence":0.56647499999999995079491554861306212842464447021484375},{"sentiment":"NEUTRAL","speaker":"A","text":"And what about toiletries?","start":1727298,"end":1729787,"confidence":0.63984834999999995464037283454672433435916900634765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you remember being provided shower gel, toothpaste, toothbrush?","start":1729933,"end":1733046,"confidence":0.87232220000000004755946747536654584109783172607421875},{"sentiment":"NEGATIVE","speaker":"A","text":"No, I cannae, no.","start":1733938,"end":1734684,"confidence":0.72629284999999998984065996410208754241466522216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Is that that you can't remember, you weren't given them?","start":1735349,"end":1737733,"confidence":0.51369553999999995053116208509891293942928314208984375},{"sentiment":"NEUTRAL","speaker":"A","text":"I cannae remember.","start":1738658,"end":1739493,"confidence":0.57684827000000005181590267966384999454021453857421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, no, that's okay.","start":1739558,"end":1740332,"confidence":0.51965859999999997054231926085776649415493011474609375},{"sentiment":"NEUTRAL","speaker":"A","text":"I just wanted to clarify that I didn't get that any mistaken.","start":1740381,"end":1742784,"confidence":0.75092119999999995538786379256634972989559173583984375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I can't remember.","start":1743590,"end":1745410,"confidence":0.5773321399999999936625272312085144221782684326171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Then I got to be about older.","start":1745410,"end":1746300,"confidence":0.81786864999999997483115521390573121607303619384765625},{"sentiment":"NEUTRAL","speaker":"B","text":"I know of it, but no, I can't remember that, no.","start":1746730,"end":1749710,"confidence":0.5990621000000000417884393755230121314525604248046875},{"sentiment":"POSITIVE","speaker":"A","text":"Okay, no problem at all.","start":1749710,"end":1751250,"confidence":0.77047074000000004279087306713336147367954254150390625},{"sentiment":"NEUTRAL","speaker":"A","text":"And what about contact with family?","start":1751250,"end":1752550,"confidence":0.80625194000000000027483793019200675189495086669921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Was there still no contact?","start":1752550,"end":1753660,"confidence":0.81739930000000005083649057269212789833545684814453125},{"sentiment":"NEGATIVE","speaker":"B","text":"Eh, I don't think anybody ever came to see me in the tube, no.","start":1754690,"end":1758690,"confidence":0.6019003400000000336689254254451952874660491943359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":1758690,"end":1759890,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"What about the staff?","start":1759890,"end":1760710,"confidence":0.7918730000000000490700813315925188362598419189453125},{"sentiment":"NEUTRAL","speaker":"A","text":"What were the staff like in this place?","start":1760710,"end":1762230,"confidence":0.75525549999999996853006223318516276776790618896484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Half and half.","start":1763270,"end":1763770,"confidence":0.6354288500000000450285142505890689790248870849609375},{"sentiment":"NEGATIVE","speaker":"B","text":"Half of them were alright, half of them were arseholes.","start":1763880,"end":1765790,"confidence":0.7895911300000000299093017019913531839847564697265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":1765990,"end":1767590,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't know what I need to put.","start":1767590,"end":1769470,"confidence":0.6728465999999999613834233969100750982761383056640625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, no, say what you need to say, honestly.","start":1769830,"end":1771650,"confidence":0.7108658599999999605500988764106296002864837646484375},{"sentiment":"NEUTRAL","speaker":"A","text":"There's no\u2014 You're all right?","start":1771830,"end":1774080,"confidence":0.77038940000000000196678229258395731449127197265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Some of them are all right, some of them were just\u2014 shouldn't have been there, if you know what I mean.","start":1774080,"end":1778930,"confidence":0.65621483000000002672180698937154375016689300537109375},{"sentiment":"NEUTRAL","speaker":"A","text":"What about the other children there?","start":1779280,"end":1780719,"confidence":0.7337577299999999969060127114062197506427764892578125},{"sentiment":"NEUTRAL","speaker":"B","text":"Eh, it's kind of\u2014 some of them are all right, some of them aren't.","start":1782240,"end":1784340,"confidence":0.650120260000000005362608135328628122806549072265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Kinda, they've probably seen this, they've probably seen the same as me.","start":1784860,"end":1788640,"confidence":0.70684420000000003359019729032297618687152862548828125},{"sentiment":"NEUTRAL","speaker":"B","text":"He was all right, he wasn't.","start":1788640,"end":1789470,"confidence":0.6023676399999999819812046553124673664569854736328125},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, well, you're never going to get along with everyone.","start":1789760,"end":1791830,"confidence":0.810024260000000051462620831443928182125091552734375},{"sentiment":"NEUTRAL","speaker":"A","text":"That's it, kinda.","start":1792840,"end":1793580,"confidence":0.7245454000000000061021410147077403962612152099609375},{"sentiment":"NEGATIVE","speaker":"B","text":"You don't know them, so yeah, you go, ah, fuck you.","start":1793580,"end":1797600,"confidence":0.903657200000000049300297177978791296482086181640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":1797600,"end":1798000,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"What about any rules?","start":1800486,"end":1801248,"confidence":0.790820599999999984675014275126159191131591796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Was there any rules that you can remember from here?","start":1801312,"end":1803434,"confidence":0.87199689999999996370405597190256230533123016357421875},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":1805444,"end":1806041,"confidence":0.49361873000000000555331780560663901269435882568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"What about any punishments?","start":1806767,"end":1807589,"confidence":0.739098699999999997345412339200265705585479736328125},{"sentiment":"NEGATIVE","speaker":"B","text":"I used to get locked in your room and battered and all that in there.","start":1808783,"end":1811412,"confidence":0.6581347600000000408471123591880314052104949951171875},{"sentiment":"NEGATIVE","speaker":"B","text":"I didn't like that place at all.","start":1811621,"end":1813412,"confidence":0.97276412999999994912769807342556305229663848876953125},{"sentiment":"NEUTRAL","speaker":"A","text":"So they would take you to your room?","start":1813944,"end":1815218,"confidence":0.83307432999999997402795770540251396596431732177734375},{"sentiment":"NEGATIVE","speaker":"B","text":"Some of the staff used to hit you and things like that, throw you in your room and things like that.","start":1816842,"end":1820676,"confidence":0.74064326000000002547807298469706438481807708740234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":1823137,"end":1823317,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"So I know you've just said that, but I'll ask the same question again.","start":1825569,"end":1828060,"confidence":0.68349504000000005365933475331985391676425933837890625},{"sentiment":"NEGATIVE","speaker":"A","text":"Did anything happen there that as an adult you now consider to be abuse, neglect, or harmful?","start":1828174,"end":1832752,"confidence":0.7850904499999999952564166960655711591243743896484375},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":1833560,"end":1833834,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"And how would you label that?","start":1834221,"end":1836010,"confidence":0.789768000000000025551116777933202683925628662109375},{"sentiment":"NEGATIVE","speaker":"B","text":"Physical abuse, getting hit and battered, and cleaning your room and locked in your room.","start":1837219,"end":1840298,"confidence":0.87644880000000002784332764349528588354587554931640625},{"sentiment":"NEUTRAL","speaker":"B","text":"I haven't done that.","start":1840427,"end":1841330,"confidence":0.60463845999999998870322315269731916487216949462890625},{"sentiment":"NEGATIVE","speaker":"B","text":"I just didn't like the place at all.","start":1843199,"end":1844670,"confidence":0.97251790000000004621227844836539588868618011474609375},{"sentiment":"NEGATIVE","speaker":"B","text":"I just couldn't stand it.","start":1844750,"end":1846189,"confidence":0.95413183999999995332785829305066727101802825927734375},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":1849060,"end":1849220,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEGATIVE","speaker":"B","text":"And you've made a complaint, tell staff, as I said to you, you just get knocked.","start":1851478,"end":1855212,"confidence":0.49427164000000001209400579682551324367523193359375},{"sentiment":"NEGATIVE","speaker":"B","text":"They just ignore you.","start":1855456,"end":1857307,"confidence":0.81751300000000004519762342169997282326221466064453125},{"sentiment":"NEGATIVE","speaker":"A","text":"And who was responsible for the physical abuse?","start":1861039,"end":1864436,"confidence":0.7074929500000000093251628641155548393726348876953125},{"sentiment":"NEUTRAL","speaker":"B","text":"The staff.","start":1865869,"end":1866271,"confidence":0.69549790000000000222968310481519438326358795166015625},{"sentiment":"NEUTRAL","speaker":"A","text":"The staff.","start":1866448,"end":1866915,"confidence":0.69549790000000000222968310481519438326358795166015625},{"sentiment":"NEUTRAL","speaker":"A","text":"And was there any, you know, was it just a particular set of staff or was it kind of all of them?","start":1867012,"end":1870491,"confidence":0.836760640000000055493956097052432596683502197265625},{"sentiment":"NEUTRAL","speaker":"B","text":"No, just this kind of, as I said to you, some of them are alright, some of them on me.","start":1871290,"end":1875689,"confidence":0.53657440000000000690505430611665360629558563232421875},{"sentiment":"NEGATIVE","speaker":"B","text":"Yeah, you know, it's not in order.","start":1876757,"end":1877824,"confidence":0.71146830000000005345128784028929658234119415283203125},{"sentiment":"NEUTRAL","speaker":"B","text":"You probably notice that in all your claims you're dealing with someone.","start":1877905,"end":1879944,"confidence":0.67756486000000004654708618545555509626865386962890625},{"sentiment":"NEUTRAL","speaker":"B","text":"A lot of people, some of the staff they like, and some of them they're just\u2014 no.","start":1880187,"end":1883973,"confidence":0.486886140000000022798332111051422543823719024658203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":1884766,"end":1885025,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEGATIVE","speaker":"A","text":"So can you give me one clear example of a time when you were physically abused?","start":1886530,"end":1892682,"confidence":0.62280889999999999862012600715388543903827667236328125},{"sentiment":"NEUTRAL","speaker":"A","text":"What happened beforehand, what happened during, and what happened after?","start":1893069,"end":1896394,"confidence":0.87064419999999997923367800467531196773052215576171875},{"sentiment":"NEUTRAL","speaker":"B","text":"But it's just, just\u2014 I can't even remember what happened before that.","start":1897910,"end":1902070,"confidence":0.560964699999999982793497110833413898944854736328125},{"sentiment":"NEGATIVE","speaker":"B","text":"I remember getting hot grabbed and threw my room and things up.","start":1902135,"end":1905514,"confidence":0.86280875999999995240585803912836126983165740966796875},{"sentiment":"NEUTRAL","speaker":"A","text":"So can you remember where it happened?","start":1906571,"end":1907970,"confidence":0.86287199999999997235278215157450176775455474853515625},{"sentiment":"NEUTRAL","speaker":"A","text":"You know, was it in a communal area?","start":1908018,"end":1909644,"confidence":0.8714577599999999701907427152036689221858978271484375},{"sentiment":"NEUTRAL","speaker":"B","text":"It was in a\u2014 no, it wasn't in a communal area, it was in a private bit.","start":1910590,"end":1913458,"confidence":0.81568854999999995669668351183645427227020263671875},{"sentiment":"NEUTRAL","speaker":"A","text":"In a private what, sorry?","start":1914349,"end":1915289,"confidence":0.5803930999999999951199924907996319234371185302734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Just in a private bit.","start":1916035,"end":1917023,"confidence":0.78702645999999998327467665149015374481678009033203125},{"sentiment":"NEUTRAL","speaker":"A","text":"In a private bit of the unit.","start":1917671,"end":1919178,"confidence":0.758818030000000032231355362455360591411590576171875},{"sentiment":"NEUTRAL","speaker":"A","text":"And so what did the member of staff do?","start":1921766,"end":1924274,"confidence":0.80683329999999997550474972740630619227886199951171875},{"sentiment":"NEGATIVE","speaker":"B","text":"He actually just grabbed me and And actually punched me and actually threw me on the bed, then locked the door.","start":1927324,"end":1934308,"confidence":0.766523700000000030030378184164874255657196044921875},{"sentiment":"NEGATIVE","speaker":"A","text":"Did he physically hurt you apart from grabbing you?","start":1936950,"end":1939087,"confidence":0.52810670000000003998508191216387785971164703369140625},{"sentiment":"NEGATIVE","speaker":"A","text":"Yes, he actually whacked me.","start":1940001,"end":1941061,"confidence":0.726335469999999983059524311101995408535003662109375},{"sentiment":"NEGATIVE","speaker":"A","text":"He actually punched me.","start":1943042,"end":1946874,"confidence":0.72567459999999994746389120336971245706081390380859375},{"sentiment":"NEUTRAL","speaker":"A","text":"And where did that hit?","start":1947266,"end":1948130,"confidence":0.77232730000000004988436330677359364926815032958984375},{"sentiment":"NEUTRAL","speaker":"A","text":"At my face.","start":1949733,"end":1950325,"confidence":0.67035294000000000824712742542033083736896514892578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, and was there a mark after, I'm assuming?","start":1951910,"end":1954403,"confidence":0.9026747299999999807340600455063395202159881591796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, I suppose.","start":1955070,"end":1955815,"confidence":0.716240800000000010783196557895280420780181884765625},{"sentiment":"NEGATIVE","speaker":"A","text":"And then he locked you in your room?","start":1957008,"end":1958134,"confidence":0.61758166999999997148762531651300378143787384033203125},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":1960300,"end":1960655,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"And how long were you left for?","start":1961220,"end":1962448,"confidence":0.85448175999999997909384319427772425115108489990234375},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, a good few hours.","start":1963481,"end":1964337,"confidence":0.7231300499999999686906448914669454097747802734375},{"sentiment":"NEUTRAL","speaker":"A","text":"And can you remember what happened when you were let out of your room?","start":1967747,"end":1969867,"confidence":0.84147220000000000350581785824033431708812713623046875},{"sentiment":"POSITIVE","speaker":"B","text":"I was just like, my roommate, quite a nice staff actually, what happened to your face?","start":1971132,"end":1975255,"confidence":0.71664625000000004018119170723366551101207733154296875},{"sentiment":"NEGATIVE","speaker":"B","text":"I said he whacked me, and then all of a sudden, and get caught up a bit, I fail.","start":1976079,"end":1981512,"confidence":0.711384699999999980946085997857153415679931640625},{"sentiment":"NEUTRAL","speaker":"B","text":"That's what they used to say.","start":1981931,"end":1982847,"confidence":0.74772749999999998937738610038650222122669219970703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Obviously, a young lady and they're adults, they've got to believe they're adults.","start":1984842,"end":1988380,"confidence":0.59068525000000005054090479461592622101306915283203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, that's what happens.","start":1989827,"end":1994275,"confidence":0.63284160000000000412256895288010127842426300048828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, now how often did this happen?","start":1996730,"end":1999260,"confidence":0.72298549999999994764010580183821730315685272216796875},{"sentiment":"NEUTRAL","speaker":"B","text":"A couple of times.","start":2000613,"end":2001403,"confidence":0.6749475000000000335376171278767287731170654296875},{"sentiment":"NEUTRAL","speaker":"A","text":"But it wasn't a regular occurrence?","start":2003369,"end":2004916,"confidence":0.70891040000000005161240324014215730130672454833984375},{"sentiment":"NEUTRAL","speaker":"B","text":"No, it's just Couple of times with certain staff, yes.","start":2006402,"end":2009002,"confidence":0.836978259999999973928197505301795899868011474609375},{"sentiment":"NEGATIVE","speaker":"A","text":"And did it ever change or become worse?","start":2009576,"end":2011546,"confidence":0.781643199999999982452436597668565809726715087890625},{"sentiment":"NEUTRAL","speaker":"B","text":"No, not really, no.","start":2013722,"end":2015189,"confidence":0.59067919999999995983586131842457689344882965087890625},{"sentiment":"NEGATIVE","speaker":"B","text":"Just kind of the same people all the time.","start":2015334,"end":2016881,"confidence":0.80756724000000001950638761627487838268280029296875},{"sentiment":"NEGATIVE","speaker":"B","text":"They just used to hit me and grab me and throw me in the room.","start":2017026,"end":2020572,"confidence":0.80633790000000005182556606087018735706806182861328125},{"sentiment":"NEGATIVE","speaker":"B","text":"Never liked the place, never liked Newfield at all.","start":2020975,"end":2022748,"confidence":0.96321920000000005313012252372573129832744598388671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":2024610,"end":2025434,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":2027939,"end":2028133,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"And what was the immediate effect from this?","start":2029393,"end":2030848,"confidence":0.82731209999999999471498313141637481749057769775390625},{"sentiment":"NEUTRAL","speaker":"A","text":"You know, was there still, was there any bedwetting, sleep problems?","start":2030945,"end":2033579,"confidence":0.5965823500000000390031118513434194028377532958984375},{"sentiment":"NEGATIVE","speaker":"B","text":"You're bedwetting, you don't want to go to sleep and then this happens to you.","start":2034350,"end":2038815,"confidence":0.8897842000000000250992115979897789657115936279296875},{"sentiment":"NEUTRAL","speaker":"B","text":"You lie awake all night thinking you've got to clean the hickey and all that as well.","start":2039621,"end":2042136,"confidence":0.55075700000000005207567710385774262249469757080078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":2048263,"end":2048425,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"It's kind of one of the places I like to forget.","start":2048668,"end":2050692,"confidence":0.57562846000000000845631120682810433208942413330078125},{"sentiment":"NEGATIVE","speaker":"A","text":"I just don't like that at all.","start":2050789,"end":2052069,"confidence":0.96185609999999999164543851293274201452732086181640625},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, absolutely understandable.","start":2052717,"end":2054271,"confidence":0.61704325999999998231260178727097809314727783203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Just going to ask really quick, just like I asked with the old one, in Newfield, what were the staff like when you did wet the bed?","start":2055150,"end":2062112,"confidence":0.84118709999999996540509528131224215030670166015625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, some, as I said, some of them used to change it, some of them didn't bother at all.","start":2063283,"end":2067449,"confidence":0.66050260000000005078391041024588048458099365234375},{"sentiment":"NEUTRAL","speaker":"A","text":"And the ones that didn't bother, was that left to you to deal with?","start":2067850,"end":2070301,"confidence":0.527191100000000023584334485349245369434356689453125},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":2071199,"end":2071455,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, and was that so, for example, you would have to change your own bedsheets or go for a quick bath, clean off?","start":2071856,"end":2080172,"confidence":0.85992025999999999186229615588672459125518798828125},{"sentiment":"POSITIVE","speaker":"A","text":"That's a good day yourself, yes.","start":2081070,"end":2082608,"confidence":0.959922399999999953479346004314720630645751953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, and some, some would help and some just wouldn't?","start":2083554,"end":2086358,"confidence":0.61795560000000004929887609250727109611034393310546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Some of them are all right, some of them Okay, um, did the same thing happen to anyone else, or did you ever witness anything?","start":2086983,"end":2101697,"confidence":0.78515699999999999381117277152952738106250762939453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, I'm sure a few people in here now, you've witnessed it, you've seen it happening, and things like that.","start":2102039,"end":2109673,"confidence":0.7397894000000000414019041272695176303386688232421875},{"sentiment":"NEUTRAL","speaker":"A","text":"And would other people have seen it happening to you?","start":2111177,"end":2112956,"confidence":0.79981846000000000884710971149615943431854248046875},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":2113214,"end":2113457,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":2118646,"end":2118999,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you tell anyone what was happening?","start":2120333,"end":2122133,"confidence":0.815003200000000038727421269868500530719757080078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, I told other members of staff, but as I said to you, when you're that young, they don't believe you.","start":2122905,"end":2126874,"confidence":0.527322199999999963182517603854648768901824951171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Actually, they don't think I'm as bad as much as you do, you know.","start":2129257,"end":2132183,"confidence":0.50487333999999994826879401443875394761562347412109375},{"sentiment":"NEUTRAL","speaker":"A","text":"And what was different about this care placement compared to the others?","start":2138333,"end":2141238,"confidence":0.8216061999999999532207084484980441629886627197265625},{"sentiment":"NEGATIVE","speaker":"B","text":"Just, just, I don't know what it was.","start":2142570,"end":2145140,"confidence":0.641640699999999952751750242896378040313720703125},{"sentiment":"NEGATIVE","speaker":"B","text":"I just, I couldn't take that.","start":2145180,"end":2146060,"confidence":0.92254080000000004968541134076076559722423553466796875},{"sentiment":"NEGATIVE","speaker":"B","text":"I just didn't like it.","start":2146060,"end":2147020,"confidence":0.943248599999999992604671206208877265453338623046875},{"sentiment":"NEGATIVE","speaker":"B","text":"I couldn't take the voice at all.","start":2148140,"end":2149480,"confidence":0.93653120000000000811013478596578352153301239013671875},{"sentiment":"NEGATIVE","speaker":"B","text":"I just couldn't make it.","start":2149480,"end":2150540,"confidence":0.85702675999999999856271415410446934401988983154296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Some homes you mustn't go around, some homes you don't.","start":2151770,"end":2154790,"confidence":0.5919993500000000352656570612452924251556396484375},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, absolutely.","start":2155160,"end":2157900,"confidence":0.5014298999999999839616293684230186045169830322265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, I'm now going to move on to Balrossie.","start":2158090,"end":2160510,"confidence":0.84422180000000002220161832156009040772914886474609375},{"sentiment":"NEUTRAL","speaker":"A","text":"So just for your knowledge, there is only 2 placements left, so we're going to do Balrossie now and then we'll do Kibble, and then that is everything for the in-depth of each placement.","start":2160520,"end":2168880,"confidence":0.85706925000000000469668748337426222860813140869140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":2168880,"end":2169380,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, would you like to take a break at all, or you're happy to continue?","start":2170032,"end":2172779,"confidence":0.81762904000000002913139951488119550049304962158203125},{"sentiment":"NEUTRAL","speaker":"B","text":"No, Marie, I've got a can.","start":2173551,"end":2174530,"confidence":0.7171848400000000456344650956452824175357818603515625},{"sentiment":"POSITIVE","speaker":"A","text":"Perfect.","start":2175494,"end":2176057,"confidence":0.76724212999999996664968193726963363587856292724609375},{"sentiment":"NEUTRAL","speaker":"A","text":"What type of setting was Balrossie?","start":2177744,"end":2179286,"confidence":0.8629828699999999574998810203396715223789215087890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Was it a residential school or a house?","start":2179350,"end":2181914,"confidence":0.8469252000000000446533476861077360808849334716796875},{"sentiment":"NEUTRAL","speaker":"B","text":"A residential de-listed school.","start":2182398,"end":2184076,"confidence":0.7249486000000000540666178494575433433055877685546875},{"sentiment":"NEUTRAL","speaker":"B","text":"It was\u2014 there was what, 1, 2, 3\u2014 I think it was like 1, 2, 3, 5 houses.","start":2184172,"end":2190585,"confidence":0.8881984000000000545327338841161690652370452880859375},{"sentiment":"NEUTRAL","speaker":"B","text":"It's actually turned into flats now.","start":2192833,"end":2195113,"confidence":0.51609979999999999744630940767819993197917938232421875},{"sentiment":"NEUTRAL","speaker":"B","text":"It's in Kilmacomb, and Some of the flats are worth a fortune.","start":2195242,"end":2199641,"confidence":0.52328110000000005452847062770160846412181854248046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, and how long were you in there for?","start":2200219,"end":2202740,"confidence":0.84570014000000004461554681256529875099658966064453125},{"sentiment":"NEUTRAL","speaker":"A","text":"I believe that looks like a year and a half, 2 years maybe.","start":2202805,"end":2205888,"confidence":0.7888052500000000133439925775746814906597137451171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Looks like you were there for about 1, 2\u2014 I'm trying to work out\u2014 2 years minus 1 month, right?","start":2206338,"end":2214320,"confidence":0.8291377399999999564528252449235878884792327880859375},{"sentiment":"NEUTRAL","speaker":"A","text":"About 23 months, that's it.","start":2214834,"end":2216696,"confidence":0.83012929999999995889226056533516384661197662353515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, yeah, I remember that because I ain't got no memorable losses because I remember talking to a couple of police officers and they said it was getting renovated on the flats.","start":2217724,"end":2228358,"confidence":0.5785271499999999900154534770990721881389617919921875},{"sentiment":"POSITIVE","speaker":"B","text":"Wow, okay.","start":2229486,"end":2230437,"confidence":0.88332209999999999894271240918897092342376708984375},{"sentiment":"NEGATIVE","speaker":"B","text":"And it was a lassie building, so they didn't understand that.","start":2231098,"end":2232919,"confidence":0.5719414400000000231472085943096317350864410400390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so again, kind of like what with the rest, what was your daily life?","start":2234530,"end":2242175,"confidence":0.83703179999999999250093196678790263831615447998046875},{"sentiment":"NEUTRAL","speaker":"A","text":"So what was the actual accommodation like?","start":2242240,"end":2243958,"confidence":0.816007139999999964175003697164356708526611328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you have your own bedroom?","start":2244022,"end":2245287,"confidence":0.8634634599999999604591494062333367764949798583984375},{"sentiment":"NEUTRAL","speaker":"B","text":"No, it was dormitories.","start":2245886,"end":2246988,"confidence":0.6460873499999999491905100512667559087276458740234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, and how many did you share with?","start":2249561,"end":2251993,"confidence":0.8933211599999999474874812221969477832317352294921875},{"sentiment":"NEUTRAL","speaker":"A","text":"4.","start":2254589,"end":2254654,"confidence":0.52513105000000004363158723208471201360225677490234375},{"sentiment":"NEUTRAL","speaker":"A","text":"And were they 4 other males?","start":2254767,"end":2256075,"confidence":0.8914212999999999720301957495394162833690643310546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, yes, it was just boys.","start":2256140,"end":2260952,"confidence":0.67984473999999994742182707341271452605724334716796875},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":2261630,"end":2261872,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"POSITIVE","speaker":"A","text":"Okay, no problem.","start":2262115,"end":2263859,"confidence":0.58404654000000000291237256533349864184856414794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"I just have to cheque just because sometimes it can be mixed.","start":2263907,"end":2266417,"confidence":0.7226755000000000261906052401172928512096405029296875},{"sentiment":"NEUTRAL","speaker":"A","text":"What about bathroom-wise?","start":2267704,"end":2268992,"confidence":0.8212175999999999920220261628855951130390167236328125},{"sentiment":"NEUTRAL","speaker":"B","text":"It was just a 1-bed shared bathroom, yes.","start":2271548,"end":2274041,"confidence":0.80887089999999994827106775119318626821041107177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Was that just shared between the 4 of you in the dormitory, or was it shared between everyone?","start":2274445,"end":2278379,"confidence":0.8985086700000000092813934315927326679229736328125},{"sentiment":"NEUTRAL","speaker":"A","text":"There was 30 people in there.","start":2279143,"end":2280572,"confidence":0.80358154000000003858161790049052797257900238037109375},{"sentiment":"NEUTRAL","speaker":"B","text":"There was 30 of you?","start":2280828,"end":2281775,"confidence":0.85785085000000005361897592592868022620677947998046875},{"sentiment":"NEUTRAL","speaker":"B","text":"In the one floor, yes.","start":2282497,"end":2284872,"confidence":0.72434480000000001087556711354409344494342803955078125},{"sentiment":"NEUTRAL","speaker":"B","text":"It was shared between us all.","start":2285001,"end":2286605,"confidence":0.700692529999999980105940267094410955905914306640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":2287231,"end":2287665,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEGATIVE","speaker":"B","text":"Which I didn't agree with that either.","start":2288210,"end":2289655,"confidence":0.750761030000000051387587518547661602497100830078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":2290120,"end":2290521,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Were there showers, baths?","start":2291179,"end":2292463,"confidence":0.8694147500000000139408484756131656467914581298828125},{"sentiment":"NEUTRAL","speaker":"B","text":"There was just showers and urinals and sinks.","start":2293169,"end":2297759,"confidence":0.6911131999999999830919250598526559770107269287109375},{"sentiment":"NEUTRAL","speaker":"A","text":"There wasn't any baths, no.","start":2297903,"end":2299123,"confidence":0.5991962600000000360722651748801581561565399169921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":2299267,"end":2299524,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"What about any routines?","start":2300391,"end":2302188,"confidence":0.85184055999999996888760733781964518129825592041015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Was there any specific routines that they kept you in?","start":2302252,"end":2305205,"confidence":0.8682225999999999555001295448164455592632293701171875},{"sentiment":"NEUTRAL","speaker":"B","text":"No, not really.","start":2306950,"end":2308030,"confidence":0.59273153999999994567815519985742866992950439453125},{"sentiment":"NEUTRAL","speaker":"B","text":"She used to tell you in the morning, \"I'm going to shower.","start":2308030,"end":2309830,"confidence":0.8579497000000000372921249436330981552600860595703125},{"sentiment":"NEUTRAL","speaker":"B","text":"If you want a shower, go out.\" Okay.","start":2309950,"end":2312110,"confidence":0.82157899999999994822275084516149945557117462158203125},{"sentiment":"NEUTRAL","speaker":"A","text":"What about your school?","start":2312590,"end":2313330,"confidence":0.84222209999999997354080960576538927853107452392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you still do schoolwork?","start":2313330,"end":2314490,"confidence":0.8032833999999999807783979122177697718143463134765625},{"sentiment":"NEUTRAL","speaker":"A","text":"School was in Neeples.","start":2315130,"end":2316980,"confidence":0.81014160000000001726760956444195471704006195068359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, it was in there.","start":2317410,"end":2318790,"confidence":0.711504759999999958353100737440399825572967529296875},{"sentiment":"NEUTRAL","speaker":"B","text":"It was a boys' school, yes.","start":2318790,"end":2320350,"confidence":0.8875526000000000248491005550022237002849578857421875},{"sentiment":"NEUTRAL","speaker":"B","text":"You had to go to school.","start":2320350,"end":2321370,"confidence":0.60888149999999996442312522049178369343280792236328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":2323230,"end":2324410,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"What about the food?","start":2324410,"end":2325330,"confidence":0.84686870000000002978168822664883919060230255126953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you remember anything about the food?","start":2325330,"end":2326800,"confidence":0.87678719999999998879758322800626046955585479736328125},{"sentiment":"POSITIVE","speaker":"A","text":"Food was actually quite good, actually.","start":2327430,"end":2329080,"confidence":0.97629434000000003823771521638263948261737823486328125},{"sentiment":"NEUTRAL","speaker":"B","text":"She used to take me, she used to get your dinner.","start":2329750,"end":2332850,"confidence":0.8608053300000000351843709722743369638919830322265625},{"sentiment":"NEUTRAL","speaker":"B","text":"You used to get your breakfast in your dormitory.","start":2333632,"end":2337466,"confidence":0.7291053499999999853997678656014613807201385498046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":2338304,"end":2338546,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Then lunchtime, there was a big canteen for everybody in the full home.","start":2338626,"end":2342186,"confidence":0.63347644000000002950656607936252839863300323486328125},{"sentiment":"NEUTRAL","speaker":"B","text":"And then at tea time, you used to bring your dinner.","start":2343266,"end":2345471,"confidence":0.88928145000000002884377181544550694525241851806640625},{"sentiment":"NEUTRAL","speaker":"B","text":"And then at supper time, you bring your dinner.","start":2346038,"end":2348389,"confidence":0.8722164599999999712309772803564555943012237548828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":2351072,"end":2351506,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"And were you given, like, a choice with the food?","start":2353724,"end":2355604,"confidence":0.79948750000000001758593271006247960031032562255859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Was there options, or was it just kind of whatever was given you had to eat?","start":2355668,"end":2358449,"confidence":0.75503796000000000798735300122643820941448211669921875},{"sentiment":"NEUTRAL","speaker":"B","text":"There was kind of breakfast options when you went into the big canteen on time, you'd get up to choice options.","start":2359740,"end":2366214,"confidence":0.84355586999999998543131596306920982897281646728515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":2366782,"end":2367202,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"POSITIVE","speaker":"B","text":"Nighttime and suppertime, suppertime used to get\u2014 they used to\u2014 that was a good thing about suppertime in Bullrocks.","start":2367995,"end":2374625,"confidence":0.9000027999999999916980186753789894282817840576171875},{"sentiment":"NEUTRAL","speaker":"B","text":"You used to go shopping with the staff.","start":2374771,"end":2376776,"confidence":0.81328210000000000778896946940221823751926422119140625},{"sentiment":"NEUTRAL","speaker":"B","text":"They used to take the boys shopping and you could pick which you liked, if you know what I mean.","start":2376873,"end":2381138,"confidence":0.84597014999999997630908410428673960268497467041015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh right, okay.","start":2381413,"end":2381994,"confidence":0.5955456500000000374939190805889666080474853515625},{"sentiment":"POSITIVE","speaker":"A","text":"That was quite good.","start":2383012,"end":2383723,"confidence":0.979251599999999999823785401531495153903961181640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":2383998,"end":2384256,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Back then it was unheard of.","start":2384792,"end":2386650,"confidence":0.71844479999999999453308419106178916990756988525390625},{"sentiment":"NEUTRAL","speaker":"B","text":"So they used to\u2014 we used to go shopping then, but I think that was even just take you for an hour or two or something.","start":2388990,"end":2394775,"confidence":0.8250831400000000481753659187234006822109222412109375},{"sentiment":"NEUTRAL","speaker":"A","text":"So you would go shopping with the staff for the food?","start":2395467,"end":2398135,"confidence":0.84692763999999998159040615064441226422786712646484375},{"sentiment":"NEUTRAL","speaker":"B","text":"For supper time, just no for dinners and lunches, not just late at night.","start":2398891,"end":2404361,"confidence":0.73805350000000002896882733693928457796573638916015625},{"sentiment":"NEUTRAL","speaker":"B","text":"Used to be yourself at about 7, 8 o'clock.","start":2404602,"end":2406670,"confidence":0.89745474000000002856580749721615575253963470458984375},{"sentiment":"NEUTRAL","speaker":"B","text":"They used to take you shopping, you pick what you wanted.","start":2406817,"end":2409824,"confidence":0.7258210000000000494679852636181749403476715087890625},{"sentiment":"POSITIVE","speaker":"A","text":"Nice, okay.","start":2410313,"end":2411277,"confidence":0.7691318000000000321136894854134880006313323974609375},{"sentiment":"NEUTRAL","speaker":"B","text":"There was like 12 people in there, 12 or 16 around the dormitory, so you had to\u2014 they couldn't exactly get everybody a bit of activity, you know what I mean?","start":2412144,"end":2420978,"confidence":0.6686361400000000454468818134046159684658050537109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, understandable.","start":2422955,"end":2423846,"confidence":0.5260529000000000454662085758172906935214996337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Back then, you're young, it was\u2014 when you're young boys, it was like hot dogs and buggers, chips.","start":2424575,"end":2430811,"confidence":0.5777164999999999661639549231040291488170623779296875},{"sentiment":"NEUTRAL","speaker":"B","text":"That was the main thing.","start":2431198,"end":2432132,"confidence":0.74937880000000001157189899458899162709712982177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":2432712,"end":2432986,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, and how was\u2014 what was the staff like in there?","start":2436501,"end":2442377,"confidence":0.86960260000000000335518279825919307768344879150390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Was it half and half?","start":2443249,"end":2444962,"confidence":0.86312780000000000057980287238024175167083740234375},{"sentiment":"NEUTRAL","speaker":"B","text":"Some of them were alright, some of them weren't.","start":2445027,"end":2446465,"confidence":0.609381500000000020378365661599673330783843994140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, just the same as before.","start":2447066,"end":2449372,"confidence":0.537061000000000010601297617540694773197174072265625},{"sentiment":"POSITIVE","speaker":"B","text":"Ah, yeah, it's kind of\u2014 some of them are nice, very nice actually.","start":2449839,"end":2453483,"confidence":0.9713127999999999762081870358088053762912750244140625},{"sentiment":"NEGATIVE","speaker":"B","text":"Some of them are, and some of them are just assholes, basically.","start":2453548,"end":2458293,"confidence":0.9457825399999999493871882805251516401767730712890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, fair enough.","start":2458844,"end":2459524,"confidence":0.51567423000000001120923798225703649222850799560546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Keep saying that about people, you know.","start":2459750,"end":2461807,"confidence":0.5145663000000000320000026476918719708919525146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, you're all right.","start":2463817,"end":2464442,"confidence":0.50387733999999995138097119706799276173114776611328125},{"sentiment":"NEUTRAL","speaker":"A","text":"I'd rather you were honest.","start":2464492,"end":2465364,"confidence":0.61241274999999995021227050528977997601032257080078125},{"sentiment":"NEUTRAL","speaker":"A","text":"What about the other children?","start":2467273,"end":2468168,"confidence":0.73538950000000002926725528595852665603160858154296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you get along with them?","start":2468249,"end":2469258,"confidence":0.8545122000000000550556933376356028020381927490234375},{"sentiment":"NEUTRAL","speaker":"B","text":"Eh, half and half.","start":2470710,"end":2471998,"confidence":0.594698249999999983828047334100119769573211669921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Some of them not.","start":2472110,"end":2472835,"confidence":0.527674399999999987898036124533973634243011474609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Some of them, I dunno.","start":2473302,"end":2474638,"confidence":0.66089330000000001685833694864413700997829437255859375},{"sentiment":"NEUTRAL","speaker":"B","text":"You've been in a dorm before.","start":2475073,"end":2476619,"confidence":0.67661870000000001734719035084708593785762786865234375},{"sentiment":"NEUTRAL","speaker":"B","text":"The 4Es used to stick together, if you know what I mean.","start":2478202,"end":2479937,"confidence":0.82287589999999999346158574553555808961391448974609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":2480355,"end":2480692,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"And then there's 4 and there's 4 there.","start":2481174,"end":2482733,"confidence":0.7449018400000000372784825231065042316913604736328125},{"sentiment":"NEUTRAL","speaker":"B","text":"You're kind of stuck between the 4Es, if you know what I mean.","start":2483102,"end":2485962,"confidence":0.6276858400000000504093122799531556665897369384765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so you kind of have no real choice but to try and get along.","start":2486300,"end":2489203,"confidence":0.71991490000000002424940248602069914340972900390625},{"sentiment":"NEUTRAL","speaker":"B","text":"Well, you kept together because it was actually just, it was just a joke, to be honest with you.","start":2489860,"end":2496100,"confidence":0.70145559999999995692832044369424693286418914794921875},{"sentiment":"NEGATIVE","speaker":"B","text":"I didn't understand it.","start":2496100,"end":2497410,"confidence":0.85409939999999995308144207228906452655792236328125},{"sentiment":"NEGATIVE","speaker":"B","text":"So it was like 40 hours in a room, we go in, well, you tried to go in, but you didn't get a choice.","start":2498320,"end":2503460,"confidence":0.494318160000000006437659294533659704029560089111328125},{"sentiment":"NEUTRAL","speaker":"B","text":"You were in a room and they used to just, when you're in here, that's it.","start":2503460,"end":2507040,"confidence":0.8094268000000000018445689420332200825214385986328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":2507040,"end":2508220,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"And then there was their boys in another room you used to like, and then there were boys in another room you didn't like.","start":2508220,"end":2512020,"confidence":0.52282729999999999481730128536582924425601959228515625},{"sentiment":"NEUTRAL","speaker":"B","text":"So they could make it that way, as soon as they could see that you didn't get on there.","start":2512780,"end":2516000,"confidence":0.60768140000000003819735638899146579205989837646484375},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, absolutely.","start":2516430,"end":2517444,"confidence":0.5014298999999999839616293684230186045169830322265625},{"sentiment":"NEUTRAL","speaker":"B","text":"You'd love to chew it, chew your end in, if you know what I mean.","start":2518313,"end":2520132,"confidence":0.475091219999999980760918560918071307241916656494140625},{"sentiment":"POSITIVE","speaker":"A","text":"Yes, of course.","start":2520550,"end":2521275,"confidence":0.49881916999999997841541699017398059368133544921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Were there any rules in Balrostie that you can remember?","start":2521693,"end":2524639,"confidence":0.8741702000000000083446138887666165828704833984375},{"sentiment":"NEGATIVE","speaker":"A","text":"No, no.","start":2525973,"end":2526560,"confidence":0.53180579999999999518678350796108134090900421142578125},{"sentiment":"NEUTRAL","speaker":"A","text":"And what about any punishments?","start":2529909,"end":2530954,"confidence":0.6942424000000000372523345504305325448513031005859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Ah, there was punishments.","start":2532002,"end":2532825,"confidence":0.5674698400000000031440094971912913024425506591796875},{"sentiment":"NEGATIVE","speaker":"B","text":"I used to get locked in your room and a few of the guys in there that I still know who they are, they used to hit you and throw you about and lock you in your room and all that, didn't they?","start":2532889,"end":2542196,"confidence":0.5192799999999999638333747498109005391597747802734375},{"sentiment":"NEUTRAL","speaker":"B","text":"A lot of them in that Balrossie are just going to like them.","start":2543053,"end":2545313,"confidence":0.61308974000000004966892674929113127291202545166015625},{"sentiment":"NEGATIVE","speaker":"B","text":"The worst thing about Balrossie was the teachers were the worst.","start":2545618,"end":2548567,"confidence":0.9723517999999999883442569625913165509700775146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Really?","start":2549369,"end":2549545,"confidence":0.6008134000000000529695398654439486563205718994140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, we'll get into that in a\u2014 I'm just\u2014 because I'm going to pop that into the other box in our note sheet, which is about the abuse.","start":2549706,"end":2556759,"confidence":0.73748475000000002221867134721833281219005584716796875},{"sentiment":"NEUTRAL","speaker":"A","text":"So I would ask, you know, did anything happen there that you would now consider abuse to be?","start":2556984,"end":2560623,"confidence":0.608549650000000053040594139019958674907684326171875},{"sentiment":"NEGATIVE","speaker":"A","text":"Sexual, physical, emotional, or neglect?","start":2560992,"end":2562835,"confidence":0.68100130000000003160920414302381686866283416748046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Which of those would you say happened in Balrossie?","start":2563092,"end":2565176,"confidence":0.9039367400000000163373670147848315536975860595703125},{"sentiment":"NEGATIVE","speaker":"A","text":"Physical and neglect.","start":2565977,"end":2567901,"confidence":0.8291484000000000076369133239495567977428436279296875},{"sentiment":"NEGATIVE","speaker":"B","text":"Because there was a few of them that used to hit you and throw your boot and batter you and lock you in your room.","start":2568206,"end":2572739,"confidence":0.7562107399999999923778659649542532861232757568359375},{"sentiment":"NEGATIVE","speaker":"B","text":"And the teachers, some of the teachers that used to go, they were worse than the actual staff you dealt with when you were in your dorm.","start":2573787,"end":2580085,"confidence":0.95480160000000002806785914799547754228115081787109375},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, you can actually handle a lot.","start":2580635,"end":2584552,"confidence":0.727325439999999989737489158869720995426177978515625},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, I can basically\u2014 you can actually handle your heat even though you have a really cold kidney.","start":2584616,"end":2590503,"confidence":0.5841610999999999886966861595283262431621551513671875},{"sentiment":"NEUTRAL","speaker":"B","text":"You know what I'm saying?","start":2591184,"end":2591930,"confidence":0.702246600000000054109250413603149354457855224609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":2591979,"end":2592093,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"POSITIVE","speaker":"B","text":"You'd love to bump into them outside.","start":2594463,"end":2596708,"confidence":0.85067970000000003860662900478928349912166595458984375},{"sentiment":"POSITIVE","speaker":"A","text":"Right, yes.","start":2597510,"end":2598713,"confidence":0.51666033000000000097173824542551301419734954833984375},{"sentiment":"NEGATIVE","speaker":"A","text":"Can you give me one clear example, so one clear time where this physical abuse and neglect happened?","start":2599499,"end":2605304,"confidence":0.79147964999999997903756820960552431643009185791015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Happened a few times in there.","start":2605930,"end":2607068,"confidence":0.840859950000000022640733732259832322597503662109375},{"sentiment":"NEUTRAL","speaker":"B","text":"A few times?","start":2607293,"end":2607822,"confidence":0.80545869999999997190798239898867905139923095703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you give me like one really key one that you'll always remember?","start":2607918,"end":2611222,"confidence":0.5007711599999999929622163108433596789836883544921875},{"sentiment":"NEGATIVE","speaker":"B","text":"I was in the shower and I was refusing to go to school to get a shower and the guy just bounced my knee plate off the tiles in the shower.","start":2612088,"end":2619401,"confidence":0.67747754000000004470649628274259157478809356689453125},{"sentiment":"NEGATIVE","speaker":"B","text":"And actually just battered me and then told me get a shower and just walked up.","start":2620350,"end":2624991,"confidence":0.781894859999999969346617945120669901371002197265625},{"sentiment":"NEUTRAL","speaker":"A","text":"And was that a teacher or a staff member?","start":2625640,"end":2627003,"confidence":0.8194611000000000533560751136974431574344635009765625},{"sentiment":"NEUTRAL","speaker":"B","text":"That was a staff member.","start":2628110,"end":2629017,"confidence":0.78907249999999995448973777456558309495449066162109375},{"sentiment":"NEUTRAL","speaker":"A","text":"And did you say you hit your head off the tiles?","start":2629763,"end":2631352,"confidence":0.58535146999999998485009200521744787693023681640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, both my heels right off the tiles in the shower and told me get a shower on that.","start":2632032,"end":2637622,"confidence":0.75523079999999997991011468911892734467983245849609375},{"sentiment":"NEGATIVE","speaker":"B","text":"Then I was refusing to go to school and get a shower.","start":2637865,"end":2640050,"confidence":0.57471525999999995004685615640482865273952484130859375},{"sentiment":"NEUTRAL","speaker":"B","text":"I remember that, and I didn't actually know the guy's name.","start":2640131,"end":2642818,"confidence":0.72165555000000003449400765020982362329959869384765625},{"sentiment":"NEUTRAL","speaker":"B","text":"So what was his name?","start":2642866,"end":2644210,"confidence":0.84158779999999999699156205679173581302165985107421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Derek.","start":2645910,"end":2646184,"confidence":0.63542390000000004146585297348792664706707000732421875},{"sentiment":"NEGATIVE","speaker":"B","text":"I can't remember his second name.","start":2646427,"end":2647396,"confidence":0.5015897000000000272024180958396755158901214599609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Derek.","start":2647719,"end":2648139,"confidence":0.63542390000000004146585297348792664706707000732421875},{"sentiment":"POSITIVE","speaker":"A","text":"That's okay, it's good.","start":2648188,"end":2649481,"confidence":0.90637290000000003686864147312007844448089599609375},{"sentiment":"NEUTRAL","speaker":"B","text":"He bounced my head right off the tiles in the shower and told me I'd get a washing or that.","start":2649594,"end":2654700,"confidence":0.718351839999999963737309371936134994029998779296875},{"sentiment":"NEUTRAL","speaker":"A","text":"He told you you would get a lashing?","start":2656517,"end":2657790,"confidence":0.60993339999999995892920878759468905627727508544921875},{"sentiment":"NEUTRAL","speaker":"A","text":"A wash. A wash. A lash.","start":2658708,"end":2660577,"confidence":0.71902940000000004072688852829742245376110076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"A wash.","start":2660947,"end":2661253,"confidence":0.68147060000000003743281240531359799206256866455078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":2661447,"end":2661624,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":2663993,"end":2664283,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"And did he do anything else other than bounce your head off the shower tiles?","start":2664542,"end":2667997,"confidence":0.69166870000000002516316044420818798243999481201171875},{"sentiment":"NEUTRAL","speaker":"B","text":"I just grabbed me before, told me that Yeah, I showed up, we were going to school.","start":2668740,"end":2672395,"confidence":0.8605026000000000063749894252396188676357269287109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":2674630,"end":2674726,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Can I ask when this happened?","start":2675547,"end":2676753,"confidence":0.8498181000000000206995309781632386147975921630859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Were you in the\u2014 was it in the shower room?","start":2676995,"end":2678572,"confidence":0.89268409999999998039044157849275507032871246337890625},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":2679392,"end":2679585,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"And were you clothed?","start":2680148,"end":2681114,"confidence":0.82901173999999999697507746532210148870944976806640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, just my pyjama bottoms on.","start":2682130,"end":2684581,"confidence":0.766200070000000010850271792151033878326416015625},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":2684904,"end":2685210,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"I remember it well.","start":2687630,"end":2688823,"confidence":0.6834314999999999695745600547525100409984588623046875},{"sentiment":"NEUTRAL","speaker":"A","text":"It might sound silly, but for the, you know, the\u2014 not the truthfulness, but for the redress to really understand this, can you remember what, even anything about the pyjama bottoms?","start":2690604,"end":2699835,"confidence":0.5560692499999999593995880786678753793239593505859375},{"sentiment":"NEUTRAL","speaker":"A","text":"You know what colour they were?","start":2699884,"end":2700740,"confidence":0.81106180000000005492211130331270396709442138671875},{"sentiment":"NEUTRAL","speaker":"A","text":"They were blue.","start":2701632,"end":2702217,"confidence":0.711885749999999983828047334100119769573211669921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Did they have any patterns?","start":2703175,"end":2704134,"confidence":0.8780141500000000487347051603137515485286712646484375},{"sentiment":"NEUTRAL","speaker":"B","text":"No, just blue.","start":2704914,"end":2705547,"confidence":0.64248570000000004842632961299386806786060333251953125},{"sentiment":"POSITIVE","speaker":"A","text":"Okay, no problem.","start":2709810,"end":2711820,"confidence":0.58404654000000000291237256533349864184856414794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"And what happened after that?","start":2711916,"end":2712881,"confidence":0.79126079999999998637605358453583903610706329345703125},{"sentiment":"NEUTRAL","speaker":"A","text":"You know, was the bruising\u2014 was there any marks?","start":2713042,"end":2715229,"confidence":0.7908197599999999827247165740118362009525299072265625},{"sentiment":"NEGATIVE","speaker":"B","text":"Ah, there was bruising and fear and things like that.","start":2715374,"end":2718060,"confidence":0.64013785000000000824371682028868235647678375244140625},{"sentiment":"NEGATIVE","speaker":"B","text":"I just got a shower and get ready and went to school because I didn't know how to deal with the guy again because he was just\u2014 he was a moron, just evil.","start":2718189,"end":2725851,"confidence":0.97736823999999999923460336503922007977962493896484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Mm-hmm.","start":2734319,"end":2734769,"confidence":0.71720759999999994516173273950698785483837127685546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":2735928,"end":2736153,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"How often would this happen?","start":2737666,"end":2739162,"confidence":0.831398300000000034515323932282626628875732421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Was it, you know, was the abuse a daily thing, or, you know, every now and then a thing?","start":2739211,"end":2743204,"confidence":0.51648294999999999621564938934170641005039215087890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Every now and then, yes.","start":2744130,"end":2745055,"confidence":0.659336029999999961859202812775038182735443115234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Every now and then, okay.","start":2745348,"end":2746192,"confidence":0.63761460000000003134346115984953939914703369140625},{"sentiment":"NEGATIVE","speaker":"A","text":"And did it ever change or get worse?","start":2748151,"end":2749708,"confidence":0.78328805999999995268723296248936094343662261962890625},{"sentiment":"NEUTRAL","speaker":"B","text":"It changed for the staff.","start":2751005,"end":2751913,"confidence":0.82905810000000002002451537919114343822002410888671875},{"sentiment":"NEUTRAL","speaker":"B","text":"It wasn't the same staff.","start":2751978,"end":2752886,"confidence":0.531402350000000023300117391045205295085906982421875},{"sentiment":"NEUTRAL","speaker":"B","text":"It was different staff at times, aye.","start":2753032,"end":2754330,"confidence":0.78510880000000005107807510285056196153163909912109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":2761411,"end":2761689,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":2761787,"end":2761967,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"POSITIVE","speaker":"B","text":"The only thing I liked about Bullrossie was the food.","start":2762033,"end":2764850,"confidence":0.82937782999999998256868138923891820013523101806640625},{"sentiment":"NEUTRAL","speaker":"B","text":"That was it.","start":2764916,"end":2765882,"confidence":0.55714494000000003293138206572621129453182220458984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Would you say the food was better than any other care setting?","start":2769150,"end":2771566,"confidence":0.74168610000000001480913169871200807392597198486328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Eh, no.","start":2773270,"end":2774529,"confidence":0.57808680000000001175664010588661767542362213134765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":2775014,"end":2775240,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Because I've not got to the last one yet.","start":2776936,"end":2778389,"confidence":0.588615200000000005076117304270155727863311767578125},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay, go on then.","start":2779942,"end":2780725,"confidence":0.66250880000000000880078232512460090219974517822265625},{"sentiment":"POSITIVE","speaker":"A","text":"I can't wait to hear about this full English breakfast.","start":2780774,"end":2782649,"confidence":0.97641957000000001443140718038193881511688232421875},{"sentiment":"NEUTRAL","speaker":"B","text":"That was one of them.","start":2784406,"end":2786255,"confidence":0.68302830000000003263238568251836113631725311279296875},{"sentiment":"POSITIVE","speaker":"A","text":"Kemble was the best one.","start":2786512,"end":2787413,"confidence":0.94258386000000005111587597639299929141998291015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Was it?","start":2787879,"end":2788233,"confidence":0.8071844999999999714646037318743765354156494140625},{"sentiment":"NEGATIVE","speaker":"B","text":"Even though people say, even though a lot of people have bad things to say about it.","start":2788988,"end":2792268,"confidence":0.777031660000000012900045476271770894527435302734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, so what immediate effects did you experience while in Balrossie?","start":2793152,"end":2797013,"confidence":0.88521992999999998819049551457283087074756622314453125},{"sentiment":"NEGATIVE","speaker":"A","text":"So, you know, again, pain, injury, fear, shame, sleep problems, bedwetting?","start":2797158,"end":2801003,"confidence":0.87963884999999997216235669839079491794109344482421875},{"sentiment":"POSITIVE","speaker":"A","text":"Yes, all.","start":2801760,"end":2802291,"confidence":0.58430104999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"All of it?","start":2802951,"end":2803322,"confidence":0.74220030000000003500559841995709575712680816650390625},{"sentiment":"POSITIVE","speaker":"B","text":"I couldn't wait to get out.","start":2804175,"end":2804916,"confidence":0.8054601999999999595303279420477338135242462158203125},{"sentiment":"NEGATIVE","speaker":"B","text":"I just hated the place.","start":2804996,"end":2806252,"confidence":0.97531690000000004214797399981762282550334930419921875},{"sentiment":"NEUTRAL","speaker":"A","text":"And what about And with, am I on Balrossie?","start":2808684,"end":2812000,"confidence":0.888396900000000044883563532494008541107177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, Balrossie.","start":2812000,"end":2812760,"confidence":0.68938310000000002641940000103204511106014251708984375},{"sentiment":"NEUTRAL","speaker":"A","text":"What about with Balrossie with the bedwetting?","start":2812760,"end":2814400,"confidence":0.84044039999999997636592752314754761755466461181640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, I used to do that quite a lot, yes.","start":2815400,"end":2817480,"confidence":0.7356317999999999468485611942014656960964202880859375},{"sentiment":"NEUTRAL","speaker":"A","text":"And what would happen in this institute for that?","start":2817480,"end":2820040,"confidence":0.69861980000000001300719532082439400255680084228515625},{"sentiment":"NEUTRAL","speaker":"A","text":"You know, were the staff helpful?","start":2820040,"end":2821770,"confidence":0.72652452999999994620594634398003108799457550048828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Were they not?","start":2821800,"end":2822170,"confidence":0.78438799999999997414334984568995423614978790283203125},{"sentiment":"NEUTRAL","speaker":"B","text":"No, you had to do it yourself because it was a dormitory.","start":2822820,"end":2824700,"confidence":0.63323090000000004096136763109825551509857177734375},{"sentiment":"NEUTRAL","speaker":"B","text":"That's what dormitories were like.","start":2825360,"end":2826760,"confidence":0.6822120000000000406004119213321246206760406494140625},{"sentiment":"NEUTRAL","speaker":"B","text":"You had to change all your own beds and things like that.","start":2826760,"end":2829290,"confidence":0.6754554999999999864712663111276924610137939453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Was there ever any comfort from staff?","start":2831220,"end":2833160,"confidence":0.713663939999999996643964550457894802093505859375},{"sentiment":"POSITIVE","speaker":"B","text":"You know, \"Oh, it's okay.\" No, yeah, some of them were alright, as I said to you.","start":2833160,"end":2836420,"confidence":0.54809684000000002956909384010941721498966217041015625},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, some of them are nice and some of them\u2014 you see, you probably notice that yourself with people when you do interviews.","start":2836550,"end":2842570,"confidence":0.56169109999999999871533873374573886394500732421875},{"sentiment":"NEUTRAL","speaker":"B","text":"People probably tell you some of the staff are brand new, some of them are mummin'.","start":2842570,"end":2844880,"confidence":0.64149343999999997034677789997658692300319671630859375},{"sentiment":"NEUTRAL","speaker":"B","text":"You'll probably notice that a lot.","start":2846070,"end":2847950,"confidence":0.71657219999999999249240545395878143608570098876953125},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, and it's always the bad ones that people remember the names of, never the good ones.","start":2847950,"end":2853080,"confidence":0.6549644999999999495088331968872807919979095458984375},{"sentiment":"POSITIVE","speaker":"A","text":"Well, I say good ones, I say good ones, but you know, I remember a lot of the names of the good ones that I like.","start":2853970,"end":2860150,"confidence":0.78356930000000002412008370811236090958118438720703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you give me some of the names that you remember?","start":2860430,"end":2862290,"confidence":0.9119745999999999686025375922326929867267608642578125},{"sentiment":"NEUTRAL","speaker":"B","text":"I can remember first names, I can't remember.","start":2864351,"end":2866536,"confidence":0.62110060000000000268727262664469890296459197998046875},{"sentiment":"POSITIVE","speaker":"A","text":"First names is perfectly fine.","start":2866617,"end":2867838,"confidence":0.64144500000000004291678123991005122661590576171875},{"sentiment":"POSITIVE","speaker":"B","text":"One of the good ones when I was in Bulrushy was a guy called Jimmy McWilliams.","start":2868609,"end":2872289,"confidence":0.9406160999999999550169604844995774328708648681640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay, he stayed in Johnstone.","start":2875295,"end":2877190,"confidence":0.87719345000000004120010999031364917755126953125},{"sentiment":"POSITIVE","speaker":"B","text":"He was a very nice man because he ended up coming to Kibble.","start":2877239,"end":2880049,"confidence":0.95633595999999998493734665316878817975521087646484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":2881798,"end":2882399,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Another guy called Thomas Shirky, he was, he was a mate in Bulrushy.","start":2882951,"end":2888376,"confidence":0.89682939999999999880486711845151148736476898193359375},{"sentiment":"NEUTRAL","speaker":"B","text":"He was brand new, he came to Kibble as well.","start":2888441,"end":2890176,"confidence":0.848341299999999964853714118362404406070709228515625},{"sentiment":"NEUTRAL","speaker":"B","text":"He came to He ended up in my night shift in Kibble as well.","start":2890307,"end":2893618,"confidence":0.90678035999999995198095348314382135868072509765625},{"sentiment":"NEGATIVE","speaker":"A","text":"Oh God.","start":2894196,"end":2894581,"confidence":0.48049986000000000085918827608111314475536346435546875},{"sentiment":"NEUTRAL","speaker":"B","text":"You end up remembering half of them and then you go, ah, that's her second name, you kind of remember.","start":2895496,"end":2900791,"confidence":0.73186750000000000415667500419658608734607696533203125},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, what about, apart from Derek, can you remember any of the other bad staff members' names?","start":2901032,"end":2906376,"confidence":0.54772169999999997802575535388314165174961090087890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, there was Charles Horne.","start":2907130,"end":2908462,"confidence":0.7949621700000000235064590015099383890628814697265625},{"sentiment":"NEUTRAL","speaker":"B","text":"He was a teacher.","start":2908799,"end":2909457,"confidence":0.74812484000000001316266207140870392322540283203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, Charles Horne.","start":2910580,"end":2911623,"confidence":0.7629312999999999789224602864123880863189697265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yep.","start":2912089,"end":2912265,"confidence":0.5606555300000000130467014969326555728912353515625},{"sentiment":"NEUTRAL","speaker":"B","text":"And Thomas McCallum, he was, they were the head, they were two of the head teachers in the place.","start":2913629,"end":2917336,"confidence":0.9161591000000000040159875425160862505435943603515625},{"sentiment":"NEGATIVE","speaker":"B","text":"They were They were famous for hitting people in Bullrossie.","start":2917400,"end":2921324,"confidence":0.5303772700000000117626086648670025169849395751953125},{"sentiment":"NEUTRAL","speaker":"B","text":"I remember the two of them well.","start":2923750,"end":2924778,"confidence":0.56379360000000000585629322813474573194980621337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know if they're still alive or not, but they were two\u2014 Thomas McCallum and Cheryl Thorne.","start":2925405,"end":2931255,"confidence":0.87057260000000002975184543174691498279571533203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Cheryl Thorne was the headteacher in the school.","start":2931319,"end":2933024,"confidence":0.9328286599999999761934077469049952924251556396484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Thomas McCallum was the headman.","start":2933508,"end":2935816,"confidence":0.86018603999999998510617160718538798391819000244140625},{"sentiment":"NEGATIVE","speaker":"A","text":"And they were the ones who were quite well known for hitting people?","start":2937947,"end":2940610,"confidence":0.75086324999999998208721763148787431418895721435546875},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":2941350,"end":2941415,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Did they ever hit you?","start":2941826,"end":2942943,"confidence":0.720535200000000042308556658099405467510223388671875},{"sentiment":"POSITIVE","speaker":"B","text":"Yes.","start":2943091,"end":2943157,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"B","text":"They were two main man in Cabell, eh, Bullroxy.","start":2946690,"end":2949820,"confidence":0.9011786600000000202470573640312068164348602294921875},{"sentiment":"NEUTRAL","speaker":"B","text":"You probably hear the names quite a lot if you're dealing with people from Bullroxy.","start":2950140,"end":2955240,"confidence":0.6040343999999999713423903813236393034458160400390625},{"sentiment":"NEUTRAL","speaker":"B","text":"We do see a lot of names constantly popping up, yeah.","start":2955380,"end":2958380,"confidence":0.81157814999999999816537865626742132008075714111328125},{"sentiment":"NEUTRAL","speaker":"B","text":"If you're dealing with people from Bullroxy, they were two main mans.","start":2959140,"end":2962810,"confidence":0.69050270000000002479367822161293588578701019287109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":2964260,"end":2966340,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you ever tell anyone what was happening in this one?","start":2966340,"end":2969230,"confidence":0.82693033999999998595598071915446780622005462646484375},{"sentiment":"NEGATIVE","speaker":"B","text":"Yes, but they're the head teachers and things like that, so you're not going to believe them, are you?","start":2969420,"end":2973840,"confidence":0.57783704999999996321236039875657297670841217041015625},{"sentiment":"NEUTRAL","speaker":"B","text":"Used to tell your kids, you used to tell your staff, you used to get ding dong, ding dong.","start":2976550,"end":2982444,"confidence":0.60179660000000001485176426285761408507823944091796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, just to get knocked, because they were the head teachers.","start":2982897,"end":2985732,"confidence":0.51757980000000003428795025683939456939697265625},{"sentiment":"NEGATIVE","speaker":"B","text":"They were the teachers in Morrosey, they were the worst.","start":2985861,"end":2988165,"confidence":0.9722097499999999836717279322328977286815643310546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Apart from that guy, I can't remember his second name.","start":2990260,"end":2992534,"confidence":0.52345669999999999699724639867781661450862884521484375},{"sentiment":"NEUTRAL","speaker":"B","text":"I know he's staying in Wrenthwaite next to me just now, but I can't remember.","start":2992615,"end":2995487,"confidence":0.77492309999999997582875721491291187703609466552734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":2995535,"end":2995713,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"So now let's move on to Kibble, shall we?","start":3001728,"end":3004213,"confidence":0.8556844999999999590301058560726232826709747314453125},{"sentiment":"NEUTRAL","speaker":"A","text":"So I have\u2014 is there anything else you want to say about Balrossie?","start":3006430,"end":3008762,"confidence":0.91644069999999999698303554396261461079120635986328125},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":3009583,"end":3009679,"confidence":0.49361873000000000555331780560663901269435882568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"No?","start":3010065,"end":3010162,"confidence":0.6175194999999999989626076057902537286281585693359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":3010323,"end":3010693,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"POSITIVE","speaker":"A","text":"I'm glad it's shut.","start":3010886,"end":3011963,"confidence":0.82313449999999999118216464921715669333934783935546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":3012720,"end":3012848,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"So we just go through the other 3.","start":3013685,"end":3015921,"confidence":0.81959945000000000714379666533204726874828338623046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, so let's move on to Kibble.","start":3018355,"end":3023963,"confidence":0.7401467600000000146565071190707385540008544921875},{"sentiment":"NEUTRAL","speaker":"A","text":"So I have you being down in Kibble from 1997 to 1998?","start":3024012,"end":3030342,"confidence":0.907737800000000039091219150577671825885772705078125},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":3031395,"end":3031606,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"What was Kibble?","start":3032108,"end":3032951,"confidence":0.8096048000000000133269395519164390861988067626953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Was it a residential school?","start":3032999,"end":3034166,"confidence":0.81495565000000003141877868984011001884937286376953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Was it a house?","start":3034231,"end":3034911,"confidence":0.84439520000000001243023461938719265162944793701171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Boys' school, yes, residential.","start":3035782,"end":3037535,"confidence":0.86291313000000002819689370880951173603534698486328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":3044119,"end":3044509,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"And again, what was it like?","start":3046365,"end":3047813,"confidence":0.78170459999999997169339849278912879526615142822265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you have your own room?","start":3047862,"end":3048708,"confidence":0.85596203999999997957814912297180853784084320068359375},{"sentiment":"POSITIVE","speaker":"B","text":"Yes, I had my own room in Kibble, yes.","start":3049950,"end":3051437,"confidence":0.59323870000000000768380914450972341001033782958984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Own room, okay.","start":3051744,"end":3052891,"confidence":0.71597147000000005423459015219123102724552154541015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Was it a big house that you stayed in?","start":3054104,"end":3055736,"confidence":0.89524740000000002648761210366501472890377044677734375},{"sentiment":"NEUTRAL","speaker":"B","text":"It is flat units, it was like dormitory units, 4 separate units of us in Kibble.","start":3056553,"end":3061458,"confidence":0.8859232999999999691453922423534095287322998046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, 4 separate units.","start":3065040,"end":3066299,"confidence":0.7701147999999999882447809795849025249481201171875},{"sentiment":"NEUTRAL","speaker":"A","text":"What about routines, was there any particular routines there that you can really remember?","start":3067171,"end":3070755,"confidence":0.89163990000000004076952109244302846491336822509765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, you had to be getting a minute to try to get on the showers.","start":3071272,"end":3073743,"confidence":0.77204799999999995652188999883946962654590606689453125},{"sentiment":"NEGATIVE","speaker":"A","text":"Sorry, could you say that again for me?","start":3075860,"end":3077559,"confidence":0.59922445000000001957829454113380052149295806884765625},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm just getting a bathroom.","start":3079040,"end":3080464,"confidence":0.676934240000000020387460608617402613162994384765625},{"sentiment":"POSITIVE","speaker":"A","text":"Oh, no problem.","start":3080693,"end":3082068,"confidence":0.5637573000000000167375446835649199783802032470703125},{"sentiment":"NEUTRAL","speaker":"B","text":"I had a wee bit of tea and a couple of Weetabix.","start":3082620,"end":3084410,"confidence":0.63983803999999999678749418308143503963947296142578125},{"sentiment":"NEUTRAL","speaker":"B","text":"Couple of Weetabix, that's all.","start":3084410,"end":3085860,"confidence":0.741637050000000019878143575624562799930572509765625},{"sentiment":"NEUTRAL","speaker":"B","text":"You had to get up in the morning, you got to shovel and all that and things like that.","start":3086210,"end":3089650,"confidence":0.6880891300000000487813167637796141207218170166015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Was there a specific time you had to wake up there?","start":3089710,"end":3092000,"confidence":0.887932100000000001926991899381391704082489013671875},{"sentiment":"NEUTRAL","speaker":"A","text":"I guess you had to go to school because the school was in the place.","start":3092650,"end":3095740,"confidence":0.6379808000000000145490730574238114058971405029296875},{"sentiment":"NEUTRAL","speaker":"A","text":"So what time would you wake up if you can remember?","start":3096630,"end":3098420,"confidence":0.896267499999999994741983755375258624553680419921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Eh, half 7, quarter to 8 roughly.","start":3099650,"end":3101560,"confidence":0.897308699999999959118213155306875705718994140625},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, okay.","start":3102150,"end":3103550,"confidence":0.55090344000000002200323478973587043583393096923828125},{"sentiment":"NEUTRAL","speaker":"B","text":"So I had to be at school for 9.","start":3103550,"end":3105470,"confidence":0.6012344400000000366190988643211312592029571533203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Then you had your breakfast and you had to get a shovel and things like that.","start":3105470,"end":3108030,"confidence":0.6386705999999999772143155496451072394847869873046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, did you have a school uniform?","start":3114701,"end":3115772,"confidence":0.8331117999999999579330278720590285956859588623046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Just your own clothing.","start":3117746,"end":3118455,"confidence":0.71591959999999998931485833963961340487003326416015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Own clothing, okay.","start":3118874,"end":3119615,"confidence":0.764798340000000020921788745908997952938079833984375},{"sentiment":"NEUTRAL","speaker":"A","text":"And were you ever provided any clothing?","start":3120485,"end":3122000,"confidence":0.80948805999999995375304706612951122224330902099609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, you used to get a bus ticket.","start":3122999,"end":3124610,"confidence":0.8037577000000000193580262930481694638729095458984375},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, yeah, pretty cool.","start":3126202,"end":3128106,"confidence":0.9587972000000000161179514179821126163005828857421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Like a grant?","start":3129186,"end":3129816,"confidence":0.81131670000000000175788272827048785984516143798828125},{"sentiment":"NEUTRAL","speaker":"A","text":"I used to get a grant in there.","start":3130784,"end":3132107,"confidence":0.8427930999999999617244839100749231874942779541015625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":3132252,"end":3132510,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"I can't remember the names.","start":3134697,"end":3135660,"confidence":0.499436400000000002563638190622441470623016357421875},{"sentiment":"NEUTRAL","speaker":"B","text":"I know the names, but I can't remember what they're called.","start":3135904,"end":3137846,"confidence":0.497608600000000012020251460853614844381809234619140625},{"sentiment":"NEUTRAL","speaker":"B","text":"They used to take you shopping and that.","start":3138026,"end":3139086,"confidence":0.82135700000000000375877107217092998325824737548828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Were you allowed to buy kind of with that grant whatever clothing that you wanted, or was there kind of rules surrounding it?","start":3140620,"end":3145616,"confidence":0.87896395000000004937845687891240231692790985107421875},{"sentiment":"NEUTRAL","speaker":"B","text":"No, you could buy as long as it wasn't football clothes.","start":3146220,"end":3151566,"confidence":0.7265740000000000531343857801402918994426727294921875},{"sentiment":"NEUTRAL","speaker":"B","text":"You could buy what you wanted if you wanted.","start":3154389,"end":3156164,"confidence":0.699586599999999947385731502436101436614990234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":3156293,"end":3156648,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"What about the food in this one?","start":3159699,"end":3161039,"confidence":0.88238179999999999392201743830810301005840301513671875},{"sentiment":"POSITIVE","speaker":"A","text":"Could be nice, yes.","start":3162140,"end":3162929,"confidence":0.9188115599999999716374077252112329006195068359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, were you given choice?","start":3163686,"end":3164894,"confidence":0.77669920000000003401652293177903629839420318603515625},{"sentiment":"POSITIVE","speaker":"A","text":"Yes, very good choice.","start":3165844,"end":3167809,"confidence":0.9300414299999999467871703018317930400371551513671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, did you eat meals together?","start":3172700,"end":3174959,"confidence":0.9047517000000000475523620480089448392391204833984375},{"sentiment":"POSITIVE","speaker":"B","text":"Yes.","start":3175798,"end":3176137,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"B","text":"Where?","start":3178622,"end":3179026,"confidence":0.709604600000000029780267141177318990230560302734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":3180704,"end":3181834,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, what about the schoolwork there?","start":3188170,"end":3190130,"confidence":0.7509455000000000435278479926637373864650726318359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Was the school okay?","start":3190130,"end":3191270,"confidence":0.83148915000000001018776174532831646502017974853515625},{"sentiment":"POSITIVE","speaker":"A","text":"Uh, yes, it was quite fine.","start":3192570,"end":3194330,"confidence":0.900085330000000016781314116087742149829864501953125},{"sentiment":"NEUTRAL","speaker":"B","text":"It was only a class and things like that.","start":3194330,"end":3196470,"confidence":0.80789345999999995218132653462816961109638214111328125},{"sentiment":"POSITIVE","speaker":"B","text":"It was actually all right.","start":3196470,"end":3197190,"confidence":0.71043000000000000593303184359683655202388763427734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":3197510,"end":3199490,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"And any contact with family?","start":3199490,"end":3201460,"confidence":0.83814865000000005057501084593241102993488311767578125},{"sentiment":"NEGATIVE","speaker":"B","text":"Eh, I think sometimes my mom phoned, but she used to phone and she was drunk, and I used to tell the staff, don't answer her.","start":3202410,"end":3209990,"confidence":0.62424530000000000296012103717657737433910369873046875},{"sentiment":"NEUTRAL","speaker":"B","text":"But no, I don't think\u2014 did anybody ever come and see me in Liverpool?","start":3210770,"end":3213490,"confidence":0.5140276999999999762991365059860982000827789306640625},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't think they did.","start":3213490,"end":3214150,"confidence":0.50717270000000003182805130563792772591114044189453125},{"sentiment":"NEUTRAL","speaker":"B","text":"I never really had much contact with family, and I used to go and see my gran and that, and my other gran, when I was in Kibble.","start":3215514,"end":3221400,"confidence":0.78118765000000001119673243010765872895717620849609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Used to go for day visits, and Kibble was just along from my house at the time.","start":3221465,"end":3226272,"confidence":0.876326099999999996725819073617458343505859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":3227188,"end":3227574,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Still there, fair enough.","start":3228136,"end":3228875,"confidence":0.723214449999999953178075884352438151836395263671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":3229197,"end":3229438,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"What about the staff?","start":3230562,"end":3231221,"confidence":0.7918730000000000490700813315925188362598419189453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Was it just, again, half and half?","start":3231350,"end":3233364,"confidence":0.78543430000000002966231704704114235937595367431640625},{"sentiment":"POSITIVE","speaker":"B","text":"Yes, it's half and half, but most of them are actually alright now.","start":3234517,"end":3239146,"confidence":0.834809499999999982122744768275879323482513427734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, what about the other children?","start":3240925,"end":3242118,"confidence":0.767086500000000004462208380573429167270660400390625},{"sentiment":"NEUTRAL","speaker":"B","text":"Kinda, you like some of them, you don't like some of them.","start":3243880,"end":3251401,"confidence":0.6427074999999999871391764827421866357326507568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, and was there any rules?","start":3251579,"end":3256599,"confidence":0.7933662999999999687616991650429554283618927001953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Eh, no, not really.","start":3259058,"end":3260026,"confidence":0.64211845000000000727169435776886530220508575439453125},{"sentiment":"NEUTRAL","speaker":"B","text":"There used to kinda, there was a few that I asked could you bring her in, but nah, used to, had certain rules but not many, no.","start":3260106,"end":3265867,"confidence":0.723806900000000030814817364444024860858917236328125},{"sentiment":"NEUTRAL","speaker":"B","text":"And what about any punishment?","start":3267470,"end":3269010,"confidence":0.6577013000000000442213377027655951678752899169921875},{"sentiment":"POSITIVE","speaker":"B","text":"No, that's kind of\u2014 actually, kibble was actually all right, even though you've probably heard a lot about it.","start":3270374,"end":3275526,"confidence":0.5265890399999999527125282838824205100536346435546875},{"sentiment":"POSITIVE","speaker":"A","text":"I actually liked it.","start":3275574,"end":3276409,"confidence":0.9598872000000000515029796588351018726825714111328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, people have different experiences, you know.","start":3276778,"end":3278977,"confidence":0.69633690000000003639257784016081131994724273681640625},{"sentiment":"NEUTRAL","speaker":"A","text":"There's always going to be that people might say that, um, they had the best time in Ballarat, but it wasn't for you.","start":3279201,"end":3286263,"confidence":0.51332719999999998350403984659351408481597900390625},{"sentiment":"NEUTRAL","speaker":"A","text":"It was just, you know, it's just all different, isn't it?","start":3286423,"end":3290532,"confidence":0.643018899999999948846607367158867418766021728515625},{"sentiment":"NEUTRAL","speaker":"B","text":"I think that I actually wanted once Last time Paisley and Kibble was always known as a place that people didn't like to go.","start":3290612,"end":3297599,"confidence":0.52882724999999997095301296212710440158843994140625},{"sentiment":"POSITIVE","speaker":"B","text":"I actually liked it.","start":3297679,"end":3298402,"confidence":0.9598872000000000515029796588351018726825714111328125},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, so there was no punishments, but was there anything that happened that you would now as an adult consider to be abuse, neglect, or harmful in a form of sexual, physical, emotional, or neglect?","start":3298868,"end":3308294,"confidence":0.6857698599999999533594063905184157192707061767578125},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":3309182,"end":3309278,"confidence":0.49361873000000000555331780560663901269435882568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, okay.","start":3309763,"end":3310553,"confidence":0.595505830000000013768612916464917361736297607421875},{"sentiment":"NEUTRAL","speaker":"B","text":"I knew a lot of the staff in Kibble as well.","start":3314067,"end":3316079,"confidence":0.88586149999999996840216454074834473431110382080078125},{"sentiment":"NEGATIVE","speaker":"A","text":"You didn't like any of the staff?","start":3316501,"end":3318156,"confidence":0.69643589999999999662350091966800391674041748046875},{"sentiment":"NEUTRAL","speaker":"B","text":"I said I knew a few of them, right?","start":3318570,"end":3320070,"confidence":0.8097554000000000140602196552208624780178070068359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, you knew a few of them?","start":3320070,"end":3321820,"confidence":0.819006200000000017524826034787110984325408935546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, it was just kind of\u2014 Paisley's not that big, you know what I mean?","start":3322130,"end":3325190,"confidence":0.77891546000000000393725940739386714994907379150390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, he said it was Timmy Williams and Thomas Shetty.","start":3325190,"end":3329850,"confidence":0.8921297999999999728260036135907284915447235107421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Right, Thomas Shetty, he was an ex, but I knew a few of the staff.","start":3330110,"end":3334890,"confidence":0.86722840000000001037250285662594251334667205810546875},{"sentiment":"NEUTRAL","speaker":"B","text":"When I'm in the cab, I'll meet a few of the staff, and I still speak to a few of the staff when I'm out and about, having a pint and things like that.","start":3334890,"end":3339710,"confidence":0.83777800000000002267341869810479693114757537841796875},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, okay.","start":3339870,"end":3341150,"confidence":0.55090344000000002200323478973587043583393096923828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you know what?","start":3341150,"end":3341940,"confidence":0.7693470000000000030837554731988348066806793212890625},{"sentiment":"POSITIVE","speaker":"A","text":"Maybe that's helpful.","start":3342070,"end":3343060,"confidence":0.5660124399999999500465719393105246126651763916015625},{"sentiment":"NEGATIVE","speaker":"B","text":"I know a few of the staff in trouble with time-based limiter.","start":3344900,"end":3347140,"confidence":0.7170030499999999751281620774534530937671661376953125},{"sentiment":"POSITIVE","speaker":"B","text":"I speak to them regularly because they're nice and they speak to me.","start":3347320,"end":3351520,"confidence":0.93096800000000001773514668457210063934326171875},{"sentiment":"NEUTRAL","speaker":"A","text":"So yeah, you can't have been a bad kid then, can you?","start":3351740,"end":3355380,"confidence":0.48989709999999997425135234152548946440219879150390625},{"sentiment":"NEGATIVE","speaker":"B","text":"No, actually, years ago a lot of people had bad things to say about the company.","start":3355380,"end":3359160,"confidence":0.89017796999999998508457110801828093826770782470703125},{"sentiment":"NEUTRAL","speaker":"B","text":"When you first get told that you can stay there, you go, ah no, not a couple.","start":3359160,"end":3362740,"confidence":0.66248859999999998304787141023552976548671722412109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":3363240,"end":3363680,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"POSITIVE","speaker":"B","text":"And you come back, you're at the end of it, you go, ah, it's not that bad.","start":3363680,"end":3366250,"confidence":0.68255407000000001271899918720009736716747283935546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":3366440,"end":3366840,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Was it a secure unit?","start":3371600,"end":3373120,"confidence":0.887093099999999967764097164035774767398834228515625},{"sentiment":"NEUTRAL","speaker":"B","text":"No, it wasn't then.","start":3373760,"end":3374660,"confidence":0.67492425000000000334665628543007187545299530029296875},{"sentiment":"NEUTRAL","speaker":"B","text":"It's new.","start":3374680,"end":3375500,"confidence":0.52076949999999999629807234668987803161144256591796875},{"sentiment":"NEUTRAL","speaker":"B","text":"It's kind of mixed.","start":3375500,"end":3376220,"confidence":0.672792550000000044718717617797665297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Ah, okay, okay.","start":3376220,"end":3377940,"confidence":0.4901389800000000018798118617269210517406463623046875},{"sentiment":"NEUTRAL","speaker":"B","text":"It used to be just boys, but now they've got lassies in it, and it's a secure unit now.","start":3377940,"end":3382780,"confidence":0.8309132999999999658058413842809386551380157470703125},{"sentiment":"POSITIVE","speaker":"B","text":"I mean, it's kind of one of them richest homes in Scotland, I think.","start":3382780,"end":3390080,"confidence":0.66508489999999997888124880773830227553844451904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, okay, I get what you mean.","start":3390080,"end":3391800,"confidence":0.71079499999999995463184632171760313212871551513671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Was the bedwetting still happening in Kibble?","start":3393360,"end":3395980,"confidence":0.8135406400000000370908992408658377826213836669921875},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, you bet they're not much, because you've got You felt safer in there, if you know what I mean.","start":3396740,"end":3402960,"confidence":0.6544063700000000149969991980469785630702972412109375},{"sentiment":"NEUTRAL","speaker":"A","text":"And if you did wet the bed, what would happen?","start":3403545,"end":3405495,"confidence":0.73234060000000000822950596557348035275936126708984375},{"sentiment":"POSITIVE","speaker":"B","text":"They just tended to say, well, actually, some of the staff are alright, and you said to them and all.","start":3406160,"end":3409785,"confidence":0.57753679999999996130810586691950447857379913330078125},{"sentiment":"POSITIVE","speaker":"B","text":"The staff are actually alright, a lot of the staff in there.","start":3410885,"end":3412714,"confidence":0.878520500000000037488234738702885806560516357421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":3417691,"end":3418013,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you have any problems sleeping in Kibble, or were you okay?","start":3419045,"end":3422430,"confidence":0.80229090000000002902424967032857239246368408203125},{"sentiment":"POSITIVE","speaker":"A","text":"It was alright.","start":3423654,"end":3424173,"confidence":0.8356831000000000120309096018900163471698760986328125},{"sentiment":"NEUTRAL","speaker":"B","text":"The first couple of nights, you go, ah, no, it's kind of, because you're in a strange place, but after that, no, it was alright.","start":3424222,"end":3428815,"confidence":0.47562373000000002232212636954500339925289154052734375},{"sentiment":"POSITIVE","speaker":"B","text":"As I said, yes, that was probably the best place I've been.","start":3432810,"end":3435908,"confidence":0.97646785000000002607833948786719702184200286865234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, and I would ask, you know, did you try and tell anyone or get any help, but it doesn't sound like you needed to.","start":3436071,"end":3445559,"confidence":0.53804635999999994577791539995814673602581024169921875},{"sentiment":"POSITIVE","speaker":"B","text":"Oh, Kibble was actually pretty, pretty good advice already.","start":3446792,"end":3449658,"confidence":0.96463876999999997874368773409514687955379486083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"In a few words, can you describe Kibble to me, like how you felt there?","start":3451462,"end":3454297,"confidence":0.92589379999999998904769427099381573498249053955078125},{"sentiment":"POSITIVE","speaker":"A","text":"I felt safe.","start":3455220,"end":3456990,"confidence":0.8059022399999999919373294687829911708831787109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":3456990,"end":3458370,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"POSITIVE","speaker":"B","text":"And that was the first time in a long time I felt safe when I was in a kibble, because it wasn't exactly the way people made it out to be.","start":3458370,"end":3466490,"confidence":0.53189969999999997529727124856435693800449371337890625},{"sentiment":"NEGATIVE","speaker":"B","text":"A lot of people made kibble look bad years ago.","start":3466490,"end":3468450,"confidence":0.91762036000000002378129693170194514095783233642578125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":3468790,"end":3469970,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"But it wasn't.","start":3469970,"end":3470510,"confidence":0.50510679999999996692139347942429594695568084716796875},{"sentiment":"NEUTRAL","speaker":"B","text":"But as you were saying, everybody's got their own experience.","start":3470830,"end":3474350,"confidence":0.7888467999999999591409505228511989116668701171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, there is a lot of kibbles as well.","start":3474350,"end":3476570,"confidence":0.7906433299999999775309333926998078823089599609375},{"sentiment":"NEUTRAL","speaker":"A","text":"They've got stuff everywhere.","start":3476570,"end":3478090,"confidence":0.5913051400000000068502004069159738719463348388671875},{"sentiment":"NEGATIVE","speaker":"A","text":"So the Glasgow one might have been really awful, and then the Paisley one wasn't too too bad, you know what I mean?","start":3478090,"end":3483670,"confidence":0.6102742599999999573157083432306535542011260986328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Oh, when I was in the home zone, they only had the people.","start":3483670,"end":3485990,"confidence":0.71231820000000001247286718353279866278171539306640625},{"sentiment":"NEGATIVE","speaker":"B","text":"Oh really?","start":3486450,"end":3488250,"confidence":0.50794154000000002469050741638056933879852294921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Right, Kibble's opened up.","start":3488250,"end":3490050,"confidence":0.75631930000000002767279738691286183893680572509765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Look at hostels, they've got Glasgow and stuff, haven't they?","start":3490050,"end":3495850,"confidence":0.7323410999999999670961869924212805926799774169921875},{"sentiment":"NEUTRAL","speaker":"B","text":"This point, they'll get Shields and St. Mungo Football Club and all that as well.","start":3495850,"end":3499920,"confidence":0.91753790000000001736424337650532834231853485107421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I never had all that, never had all that when I was in there.","start":3500810,"end":3504440,"confidence":0.57799195999999997130913698129006661474704742431640625},{"sentiment":"POSITIVE","speaker":"A","text":"Not too bad then.","start":3504610,"end":3506090,"confidence":0.67010139999999995819024434240418486297130584716796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything else you'd like me to add down for Kibble?","start":3506090,"end":3508470,"confidence":0.930575970000000030069031708990223705768585205078125},{"sentiment":"POSITIVE","speaker":"A","text":"No, Kibble was okay.","start":3509382,"end":3510592,"confidence":0.5169582999999999817219986653071828186511993408203125},{"sentiment":"NEUTRAL","speaker":"B","text":"I know it's a bad thing to say something in a claim for compensation, but Kibble was\u2014 there's no point lying\u2014 Kibble was actually nice.","start":3511140,"end":3517739,"confidence":0.52674060000000000325570681525277905166149139404296875},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, that's fine.","start":3519350,"end":3520481,"confidence":0.67549490000000000922142362469458021223545074462890625},{"sentiment":"POSITIVE","speaker":"A","text":"I actually liked it.","start":3520578,"end":3521888,"confidence":0.9598872000000000515029796588351018726825714111328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Just because you liked one of your five doesn't mean the rest were great.","start":3522680,"end":3525591,"confidence":0.5160689400000000315316128762788139283657073974609375},{"sentiment":"POSITIVE","speaker":"A","text":"You're allowed to have\u2014 and I'm quite glad that you would have had that last one being that kind of a safer place.","start":3525688,"end":3531286,"confidence":0.8495437999999999600930777887697331607341766357421875},{"sentiment":"POSITIVE","speaker":"A","text":"It must have been such a relief being in there.","start":3531416,"end":3533667,"confidence":0.787762049999999991456434145220555365085601806640625},{"sentiment":"POSITIVE","speaker":"B","text":"It was, it was actually, I was quite happy being in there.","start":3534437,"end":3537440,"confidence":0.94659079999999995447268474890734069049358367919921875},{"sentiment":"POSITIVE","speaker":"B","text":"It was actually, it made me feel safe getting there.","start":3537745,"end":3540956,"confidence":0.85614449999999997498179027388687245547771453857421875},{"sentiment":"POSITIVE","speaker":"A","text":"Well, that's all that we would want for you, to feel safe, so I'm quite glad.","start":3541181,"end":3545291,"confidence":0.936597349999999995162625054945237934589385986328125},{"sentiment":"NEUTRAL","speaker":"A","text":"And I'm the one who's doing your claim and telling you it's okay to have had a safe place, okay?","start":3545612,"end":3550510,"confidence":0.6892768000000000228055796469561755657196044921875},{"sentiment":"NEUTRAL","speaker":"A","text":"That was it.","start":3551152,"end":3551553,"confidence":0.55714494000000003293138206572621129453182220458984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I'm just going to quickly, before I move on, is there anything else that you would like to add for grief that you might have remembered?","start":3552420,"end":3558281,"confidence":0.836984460000000041191015043295919895172119140625},{"sentiment":"NEUTRAL","speaker":"B","text":"No.","start":3559244,"end":3559341,"confidence":0.49361873000000000555331780560663901269435882568359375},{"sentiment":"NEGATIVE","speaker":"B","text":"I was too young to remember anything.","start":3559680,"end":3561340,"confidence":0.6616952400000000178437176145962439477443695068359375},{"sentiment":"NEUTRAL","speaker":"A","text":"What about Beech Avenue?","start":3561780,"end":3562756,"confidence":0.87768024000000000039989345168578438460826873779296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Eh, no.","start":3564622,"end":3565024,"confidence":0.57808680000000001175664010588661767542362213134765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Newfield?","start":3566858,"end":3567486,"confidence":0.81059709999999995932995489056338556110858917236328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Nah, I've visited the place.","start":3568644,"end":3569513,"confidence":0.8379640999999999895209157330100424587726593017578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, and Balrossie?","start":3570237,"end":3572122,"confidence":0.8140047999999999728260036135907284915447235107421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Visited Balrossie.","start":3573060,"end":3574095,"confidence":0.740035400000000009868017514236271381378173828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, so what I'm going to do now is I'm moving on to the next section, and this is about all of the care settings overall, not just one or two.","start":3574532,"end":3585645,"confidence":0.85433965999999994522795532247982919216156005859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, it's all of them.","start":3586077,"end":3587111,"confidence":0.6203944999999999598827571389847435057163238525390625},{"sentiment":"NEGATIVE","speaker":"A","text":"So across all of the placements, what were the names of the main people responsible for your abuse?","start":3587936,"end":3593368,"confidence":0.5387324000000000001620037437533028423786163330078125},{"sentiment":"NEUTRAL","speaker":"A","text":"The names?","start":3595460,"end":3595863,"confidence":0.70675019999999999509299186684074811637401580810546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I'll just go back through really quick actually, because you gave me most of the names, didn't you?","start":3596460,"end":3600334,"confidence":0.76526499999999997303490317790419794619083404541015625},{"sentiment":"NEUTRAL","speaker":"A","text":"So I'll just\u2014 I'll go in and I'll copy and paste them through because I don't feel like we need to re-go through them.","start":3600415,"end":3607208,"confidence":0.5992119000000000195171878658584319055080413818359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Ah, there was 3 main ones, yes.","start":3607923,"end":3610212,"confidence":0.60707736000000001030940666169044561684131622314453125},{"sentiment":"NEUTRAL","speaker":"A","text":"So I've got Derek, Charles and Thomas?","start":3610780,"end":3612612,"confidence":0.909381030000000034618778954609297215938568115234375},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":3613658,"end":3613787,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, are you happy for them to be the only names that we put on, or is there anyone else who you would like to be named?","start":3614012,"end":3619567,"confidence":0.90058625000000003257838443460059352219104766845703125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, that's it.","start":3620322,"end":3621625,"confidence":0.52059040000000000869562200023210607469081878662109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, I also want you to be aware that none of these people will be aware that you've said their names, okay?","start":3621753,"end":3627542,"confidence":0.656616899999999947823425827664323151111602783203125},{"sentiment":"NEUTRAL","speaker":"A","text":"It's just gonna be\u2014 yeah, well, fair enough.","start":3628186,"end":3631345,"confidence":0.591821429999999981674818627652712166309356689453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Some people panic and they don't want it, but it's fine.","start":3631750,"end":3634715,"confidence":0.5547570600000000240470399148762226104736328125},{"sentiment":"NEUTRAL","speaker":"B","text":"No, you're not, absolutely.","start":3637097,"end":3638806,"confidence":0.56395779999999995357740090184961445629596710205078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Were other children affected, and did you witness abuse or harm to anyone else?","start":3640330,"end":3644960,"confidence":0.50570090000000000873825456437771208584308624267578125},{"sentiment":"NEGATIVE","speaker":"B","text":"Yes, I witnessed abuse to a few people I was in homes with.","start":3645530,"end":3648530,"confidence":0.85582024000000000985011183729511685669422149658203125},{"sentiment":"NEUTRAL","speaker":"B","text":"I think a lot of people did.","start":3648530,"end":3649440,"confidence":0.77212362999999994972455397146404720842838287353515625},{"sentiment":"NEUTRAL","speaker":"A","text":"I think that happens.","start":3651470,"end":3652150,"confidence":0.70548569999999999335926759158610366284847259521484375},{"sentiment":"NEUTRAL","speaker":"B","text":"I think you've probably heard that a lot.","start":3652370,"end":3654310,"confidence":0.68348109999999995256558804612723179161548614501953125},{"sentiment":"NEUTRAL","speaker":"B","text":"You witness a lot in your own homes, especially when you're young, because even if you're that young, you don't get believed.","start":3654330,"end":3659370,"confidence":0.5326950599999999980127540766261518001556396484375},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't care what anybody says, you don't get believed.","start":3659370,"end":3661250,"confidence":0.77612877000000002336577153982943855226039886474609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, I think that's how they brought out this redress because of Yeah, definitely.","start":3662400,"end":3668290,"confidence":0.63366599999999995151966913908836431801319122314453125},{"sentiment":"NEGATIVE","speaker":"A","text":"And is there any children who you witnessed or witnessed you being abused whose names that you can remember at all?","start":3668774,"end":3674288,"confidence":0.53041130000000002997495585077558644115924835205078125},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":3676455,"end":3676632,"confidence":0.49361873000000000555331780560663901269435882568359375},{"sentiment":"POSITIVE","speaker":"A","text":"Okay, no worries at all, don't worry.","start":3676906,"end":3678437,"confidence":0.7797433000000000280493850368657149374485015869140625},{"sentiment":"NEGATIVE","speaker":"A","text":"Why do you believe that the local authority should have been aware of what was happening?","start":3679323,"end":3684528,"confidence":0.52678524999999998268407352952635847032070159912109375},{"sentiment":"NEUTRAL","speaker":"B","text":"They should have been aware.","start":3685902,"end":3686564,"confidence":0.63828750000000000763833440942107699811458587646484375},{"sentiment":"NEUTRAL","speaker":"B","text":"I think a few of the homes I was in, like Barossie and Newfield, I think the local authority was aware of it.","start":3686693,"end":3692249,"confidence":0.88189989999999995884394365930347703397274017333984375},{"sentiment":"NEGATIVE","speaker":"B","text":"But they couldn't approve it.","start":3693247,"end":3694343,"confidence":0.69762530000000000374171804651268757879734039306640625},{"sentiment":"NEUTRAL","speaker":"B","text":"So I know Balrossie was actually under investigation, I know Newfield not, but I don't think they could in the grave.","start":3696339,"end":3703358,"confidence":0.5785669700000000137407596412231214344501495361328125},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't think, you know, local authorities, they can't approve things they don't deal with.","start":3703455,"end":3707392,"confidence":0.740337550000000010896883395616896450519561767578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":3707795,"end":3708376,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEGATIVE","speaker":"A","text":"Were complaints ever discouraged, ignored, or punished?","start":3715003,"end":3718369,"confidence":0.49521369999999997890682834622566588222980499267578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Nope.","start":3722905,"end":3723133,"confidence":0.486557799999999984752463433324010111391544342041015625},{"sentiment":"NEGATIVE","speaker":"A","text":"And were you ever moved, threatened, or disbelieved because of these complaints?","start":3723590,"end":3728025,"confidence":0.5397686999999999901689307080232538282871246337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Threatened, aye.","start":3730010,"end":3730639,"confidence":0.51407312999999998925915178915602155029773712158203125},{"sentiment":"NEUTRAL","speaker":"A","text":"And what were you threatened with?","start":3731576,"end":3732755,"confidence":0.56957614000000000853418669066741131246089935302734375},{"sentiment":"NEGATIVE","speaker":"B","text":"Well, the staff threatened you to leave, but they kind of threatened to be near disciplinarian.","start":3733740,"end":3738456,"confidence":0.7257259499999999530217564824852161109447479248046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":3741803,"end":3742129,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEGATIVE","speaker":"A","text":"Have you ever reported the abuse to police, an inquiry, a professional, or any authority?","start":3743494,"end":3747884,"confidence":0.54558819999999996763762055707047693431377410888671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Reported it to a couple of the staff, but you only believe.","start":3749372,"end":3751530,"confidence":0.8204580999999999679772599847638048231601715087890625},{"sentiment":"NEGATIVE","speaker":"B","text":"Never reported to police because that was a staff responsibility, reported police back then.","start":3751610,"end":3756376,"confidence":0.565168560000000042009560274891555309295654296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":3756779,"end":3757021,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Why did you move between the different placements, and were the reasons ever explained to you?","start":3758550,"end":3763312,"confidence":0.86315989999999997994706291137845255434513092041015625},{"sentiment":"NEGATIVE","speaker":"B","text":"No, they weren't never explained.","start":3764463,"end":3765548,"confidence":0.5639201000000000352230244970996864140033721923828125},{"sentiment":"NEGATIVE","speaker":"B","text":"They just kept moving me, which I didn't like because it's just\u2014 we get moved about too much.","start":3765597,"end":3774134,"confidence":0.878567639999999983047018758952617645263671875},{"sentiment":"NEGATIVE","speaker":"B","text":"It shouldn't have happened.","start":3774200,"end":3774738,"confidence":0.84411544000000005016914883526624180376529693603515625},{"sentiment":"NEGATIVE","speaker":"B","text":"Obviously you're not going to have a settled life if you keep moving.","start":3776378,"end":3778547,"confidence":0.80398029999999998107540477576549164950847625732421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":3779292,"end":3779551,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you ever run away, refuse to return, or ask to be moved?","start":3788618,"end":3793496,"confidence":0.61807895000000001584083975103567354381084442138671875},{"sentiment":"NEUTRAL","speaker":"A","text":"That'll be quite a few times, yes.","start":3794990,"end":3796427,"confidence":0.61757560000000000233200125876464881002902984619140625},{"sentiment":"NEUTRAL","speaker":"A","text":"And what would happen when you ran away?","start":3800283,"end":3801603,"confidence":0.73045919999999997518358441084274090826511383056640625},{"sentiment":"NEUTRAL","speaker":"B","text":"I ran away and tried to run away from Bellrossie and ended up, me and 5 other boys running away from Bellrossie in my pyjamas and actually got to Kirkmaccormick, Port Glasgow and got on a train and actually came to Belkisley, Port Glasgow, in the train in my pyjamas.","start":3803609,"end":3820159,"confidence":0.6954210400000000458220483778859488666057586669921875},{"sentiment":"NEUTRAL","speaker":"A","text":"So you ran away from Bellrossie in your pyjamas?","start":3820966,"end":3824734,"confidence":0.6955862600000000117717036118847317993640899658203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, me and 5 other boys.","start":3825008,"end":3825990,"confidence":0.64802766000000000534697619514190591871738433837890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Hopped on a train?","start":3826070,"end":3827036,"confidence":0.71295520000000001115125769501901231706142425537109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, to Glasgow.","start":3829376,"end":3830106,"confidence":0.63264109999999995626041027207975275814533233642578125},{"sentiment":"NEUTRAL","speaker":"B","text":"That'll be in the police report, because it was\u2014 everybody used to talk, there was 5 of us, me and 5 others.","start":3831063,"end":3836853,"confidence":0.83614456999999997588446376539650373160839080810546875},{"sentiment":"NEUTRAL","speaker":"B","text":"We left Kilmacon, Kilmacon, Port Glasgow's about 68 miles to Kilmacon, and they end up leaving Bullrosey because they didn't like it and end up getting on a train at Port Glasgow, Port Glasgow to Ferguson, and went to my auntie's in Ferguson.","start":3836917,"end":3853949,"confidence":0.52573407000000005329098939910181798040866851806640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Were the police the ones that caught you and returned you?","start":3856050,"end":3858681,"confidence":0.7291176299999999610434997521224431693553924560546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, police picked us up and took us back to Bullrosey, yes.","start":3859395,"end":3861832,"confidence":0.67246660000000002543885102568310685455799102783203125},{"sentiment":"NEGATIVE","speaker":"A","text":"There should have been a police report.","start":3862481,"end":3864024,"confidence":0.498726759999999991190833270593429915606975555419921875},{"sentiment":"NEUTRAL","speaker":"A","text":"There probably is.","start":3865100,"end":3865650,"confidence":0.67200439999999994622470467220409773290157318115234375},{"sentiment":"NEUTRAL","speaker":"A","text":"I'll have to double-check that one.","start":3865699,"end":3867123,"confidence":0.7457415499999999752844814793206751346588134765625},{"sentiment":"NEUTRAL","speaker":"B","text":"It's got to be because they were in my pyjamas and hoosecoat.","start":3867641,"end":3871009,"confidence":0.73574494999999995314965417492203414440155029296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Why did you run away?","start":3872180,"end":3872854,"confidence":0.6150181999999999593597976854653097689151763916015625},{"sentiment":"NEGATIVE","speaker":"A","text":"Just didn't like the place.","start":3873963,"end":3874686,"confidence":0.95764780000000004900329031443106941878795623779296875},{"sentiment":"NEGATIVE","speaker":"B","text":"Just didn't like it.","start":3874783,"end":3875795,"confidence":0.922876299999999982759391059516929090023040771484375},{"sentiment":"NEUTRAL","speaker":"B","text":"We ended up leaving it and then we got returned to the place at about 5 in the morning or something like that.","start":3876374,"end":3882460,"confidence":0.9098646599999999917685045147663913667201995849609375},{"sentiment":"NEUTRAL","speaker":"A","text":"And what happened when you were returned?","start":3883029,"end":3884033,"confidence":0.8775294000000000149697143569937907159328460693359375},{"sentiment":"NEUTRAL","speaker":"B","text":"No, I just totally go to my bed and then they get made to get up 2 hours later for school.","start":3885520,"end":3890000,"confidence":0.72721380000000002130633447450236417353153228759765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Right, okay.","start":3890760,"end":3891880,"confidence":0.54448264999999995694679455482400953769683837890625},{"sentiment":"NEUTRAL","speaker":"B","text":"I remember that.","start":3891880,"end":3892860,"confidence":0.700100359999999977134166329051367938518524169921875},{"sentiment":"POSITIVE","speaker":"B","text":"It was just one of the things that you think about it now, you say that was quite funny, that.","start":3893240,"end":3899860,"confidence":0.75979244999999995258121998631395399570465087890625},{"sentiment":"NEGATIVE","speaker":"A","text":"I shouldn't laugh, but I think it's the thought of 5 kids in their pyjamas getting on a train, nobody asking any questions.","start":3899860,"end":3907790,"confidence":0.6253463999999999689549667891697026789188385009765625},{"sentiment":"NEUTRAL","speaker":"B","text":"No, they just let us on the train, that's it.","start":3908420,"end":3910200,"confidence":0.693017839999999996081214703735895454883575439453125},{"sentiment":"NEUTRAL","speaker":"A","text":"I think that's the part that got me a little bit because I think the first thing I'd do is, why are you in your dramas?","start":3910560,"end":3916568,"confidence":0.52853249999999996067145957567845471203327178955078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Well, that main ticket wasn't written to Morris.","start":3917389,"end":3919595,"confidence":0.58811020000000002738715920713730156421661376953125},{"sentiment":"NEUTRAL","speaker":"B","text":"The train got wrecked, the cart they were in, and they got off at St James's next to Ferguson and walked all the way to Mantis' house, and then Mantis grasped at us and pulled the poles, and we got picked up.","start":3921109,"end":3934839,"confidence":0.5567178999999999877701384320971556007862091064453125},{"sentiment":"NEUTRAL","speaker":"B","text":"There's got to be enough police support because they picked up my pyjamas, no?","start":3939812,"end":3943091,"confidence":0.6015969500000000191874960364657454192638397216796875},{"sentiment":"NEUTRAL","speaker":"B","text":"There's got to be there somewhere.","start":3943171,"end":3943894,"confidence":0.70993793000000005033456318415119312703609466552734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, there should be.","start":3943975,"end":3945019,"confidence":0.59700286000000002406551402600598521530628204345703125},{"sentiment":"NEUTRAL","speaker":"A","text":"What age did you leave the care system?","start":3946000,"end":3948250,"confidence":0.83256596000000004931251851303386501967906951904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"16 and a half, 17, roughly.","start":3949974,"end":3951801,"confidence":0.84676019999999996290540593690820969641208648681640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, and what were your circumstances after?","start":3954081,"end":3958155,"confidence":0.8602079000000000252867948802304454147815704345703125},{"sentiment":"NEUTRAL","speaker":"A","text":"So where did you go once you were released from care?","start":3958220,"end":3960084,"confidence":0.89773106999999996435946059136767871677875518798828125},{"sentiment":"NEGATIVE","speaker":"B","text":"I went to my gran's for 2 months and then I didn't like that and I got my own house.","start":3960962,"end":3964197,"confidence":0.67524474999999994917487811108003370463848114013671875},{"sentiment":"NEUTRAL","speaker":"B","text":"So I've stayed myself since I was\u2014 before I was 17.","start":3965713,"end":3968263,"confidence":0.87844990000000000573976421947008930146694183349609375},{"sentiment":"NEUTRAL","speaker":"B","text":"I've maintained since then.","start":3968328,"end":3969276,"confidence":0.75577119999999997634887449748930521309375762939453125},{"sentiment":"NEGATIVE","speaker":"B","text":"No support after I left.","start":3972730,"end":3974588,"confidence":0.569226299999999962864194458234123885631561279296875},{"sentiment":"NEUTRAL","speaker":"B","text":"There was no support?","start":3975089,"end":3975993,"confidence":0.534888449999999959771912472206167876720428466796875},{"sentiment":"NEUTRAL","speaker":"B","text":"No, I think you should have been supported when you left here.","start":3976640,"end":3978805,"confidence":0.63379350000000000964206492426455952227115631103515625},{"sentiment":"POSITIVE","speaker":"A","text":"I would have to agree, especially when you're\u2014 I was about 16 or so.","start":3980826,"end":3984924,"confidence":0.49970627000000000794699417383526451885700225830078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":3985807,"end":3986241,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"And you think there'd be support there for you.","start":3987013,"end":3988716,"confidence":0.73493419999999998193374040056369267404079437255859375},{"sentiment":"NEGATIVE","speaker":"B","text":"Nah, there wasn't any support, just basically when you're that age, get to fuck and just that's you.","start":3989584,"end":3994784,"confidence":0.8256607000000000251560550168505869805812835693359375},{"sentiment":"NEUTRAL","speaker":"B","text":"No, there's a lot of support now in your wee care.","start":3994960,"end":3998406,"confidence":0.5743618600000000018468426787876524031162261962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I'm now going to move on to the next section, which is all about the impact on your whole experience.","start":3998951,"end":4005266,"confidence":0.76395690000000004982183554602670483291149139404296875},{"sentiment":"NEUTRAL","speaker":"A","text":"So it is going to be, you know, how the combined experience has affected you.","start":4005891,"end":4011277,"confidence":0.7430328999999999961545427140663377940654754638671875},{"sentiment":"NEUTRAL","speaker":"A","text":"So how did the experience affect you at the time in a way of such as your safety, your trust, your confidence, your sleep, behaviour, education, relationships, or your ability to speak up?","start":4011998,"end":4023635,"confidence":0.7451754999999999906634684521122835576534271240234375},{"sentiment":"NEUTRAL","speaker":"B","text":"That's kind of, that's them all.","start":4024746,"end":4027033,"confidence":0.7597903599999999979530684868223033845424652099609375},{"sentiment":"NEUTRAL","speaker":"B","text":"It sticks really in your brain.","start":4027822,"end":4029626,"confidence":0.70941496000000003885332944264519028365612030029296875},{"sentiment":"NEUTRAL","speaker":"B","text":"It's kind of mentally, you know, it's always in your brain.","start":4029674,"end":4032461,"confidence":0.64136830000000000229221086556208319962024688720703125},{"sentiment":"NEUTRAL","speaker":"B","text":"You just sit and think about it.","start":4032815,"end":4034667,"confidence":0.8489557500000000089812601800076663494110107421875},{"sentiment":"NEUTRAL","speaker":"B","text":"That's why I drink as much, because you just can't even no think about it when you were young.","start":4034812,"end":4040256,"confidence":0.50384039999999996606305785462609492242336273193359375},{"sentiment":"NEGATIVE","speaker":"B","text":"Yeah, it's kind of just one of the things you wish you could forget, but you can't.","start":4043500,"end":4047785,"confidence":0.5503864000000000533674437974696047604084014892578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I've got that.","start":4054659,"end":4055719,"confidence":0.68294847000000002967823320432216860353946685791015625},{"sentiment":"NEUTRAL","speaker":"B","text":"It's mainly mentally now, because you're older, it just sticks with you constantly.","start":4056666,"end":4062141,"confidence":0.7397470999999999907714709479478187859058380126953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so that is actually the next question.","start":4062542,"end":4064260,"confidence":0.84403247000000003463782149992766790091991424560546875},{"sentiment":"NEUTRAL","speaker":"A","text":"So how has it affected your mental health?","start":4064309,"end":4066043,"confidence":0.593536559999999990822061590733937919139862060546875},{"sentiment":"NEGATIVE","speaker":"A","text":"Things such as anxiety, depression, trauma symptoms, panic, flashbacks, nightmares, self-harm, or suicidal thoughts?","start":4066316,"end":4073509,"confidence":0.79613685999999994624687360555981285870075225830078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, flashbacks and nightmares and things like that.","start":4074344,"end":4079257,"confidence":0.57202523999999999038124087746837176382541656494140625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, that's kind of\u2014 that's funny, the main things that people don't understand about it.","start":4079642,"end":4085165,"confidence":0.477944580000000007746763230898068286478519439697265625},{"sentiment":"NEGATIVE","speaker":"B","text":"That's kind of\u2014 you do get flashbacks, you get memories, you get mental health problems, things like that.","start":4085743,"end":4091508,"confidence":0.78551610000000005040732276029302738606929779052734375},{"sentiment":"NEUTRAL","speaker":"B","text":"It sticks to you constantly.","start":4091764,"end":4092856,"confidence":0.73352574999999997640287574540707282721996307373046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Have you got any mental health problems, Patrick?","start":4093193,"end":4095040,"confidence":0.54502463000000000992173454505973495543003082275390625},{"sentiment":"NEGATIVE","speaker":"A","text":"No, none diagnosed, just alcohol.","start":4096485,"end":4099391,"confidence":0.5138004400000000249093545789946801960468292236328125},{"sentiment":"NEGATIVE","speaker":"A","text":"Just alcohol.","start":4099634,"end":4100271,"confidence":0.561604800000000015103296391316689550876617431640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, that came back.","start":4100450,"end":4102312,"confidence":0.7018261999999999556365537500823847949504852294921875},{"sentiment":"NEUTRAL","speaker":"B","text":"That's up in court.","start":4102361,"end":4103145,"confidence":0.78802234000000004332520120442495681345462799072265625},{"sentiment":"NEUTRAL","speaker":"A","text":"And would you classify yourself as alcohol dependent or an alcoholic?","start":4106020,"end":4109328,"confidence":0.64194720000000005111218115416704677045345306396484375},{"sentiment":"NEGATIVE","speaker":"A","text":"Alcohol dependent.","start":4110592,"end":4111156,"confidence":0.5467733999999999650043491783435456454753875732421875},{"sentiment":"NEGATIVE","speaker":"A","text":"Alcohol dependent.","start":4111381,"end":4112106,"confidence":0.5467733999999999650043491783435456454753875732421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, I get medication after the doctor for it.","start":4112203,"end":4115344,"confidence":0.81274509999999999809716655363445170223712921142578125},{"sentiment":"POSITIVE","speaker":"A","text":"Okay, no problem.","start":4115892,"end":4117116,"confidence":0.58404654000000000291237256533349864184856414794921875},{"sentiment":"NEGATIVE","speaker":"B","text":"For my stomach, I've damaged my stomach leaning into the drink.","start":4117745,"end":4122547,"confidence":0.92764323999999998004994949951651506125926971435546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Was there ever any substance abuse?","start":4122791,"end":4124354,"confidence":0.68683945999999995724039081324008293449878692626953125},{"sentiment":"NEUTRAL","speaker":"B","text":"No, I've never took drugs.","start":4125513,"end":4126585,"confidence":0.70892710000000003223163957954966463148593902587890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay, never even thought of it.","start":4128644,"end":4130640,"confidence":0.52075810000000000155040424942853860557079315185546875},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't even think I've ever smoked a joint, to be honest with you.","start":4130705,"end":4132898,"confidence":0.5668111000000000121445964396116323769092559814453125},{"sentiment":"POSITIVE","speaker":"A","text":"Fair enough, that's the best way, isn't it?","start":4135639,"end":4137773,"confidence":0.7820519999999999694040297981700859963893890380859375},{"sentiment":"NEGATIVE","speaker":"B","text":"I know, that's kind of\u2014 yeah, when I stayed in Birkdale Park, it was kind of a bad area back in the '90s for drugs and hanging about, but I never even took a necky, mind.","start":4138646,"end":4148545,"confidence":0.7170547000000000448238779426901601254940032958984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, what about any self-harm or suicidal thoughts?","start":4153703,"end":4157322,"confidence":0.60113519999999998066897433091071434319019317626953125},{"sentiment":"NEUTRAL","speaker":"B","text":"I've had suicidal thoughts, aye, but I've never self-harmed, no.","start":4158130,"end":4161285,"confidence":0.497352030000000000509174924445687793195247650146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":4161333,"end":4161511,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":4166981,"end":4167320,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you take any medication for any kind of sleep problems?","start":4167804,"end":4171411,"confidence":0.7691744000000000358596707883407361805438995361328125},{"sentiment":"NEUTRAL","speaker":"B","text":"I've got\u2014 I take sleeping tablets, but that's far.","start":4172353,"end":4176816,"confidence":0.63216890000000003357882860655081458389759063720703125},{"sentiment":"NEGATIVE","speaker":"B","text":"Causing my sciatica in my back and leg.","start":4177143,"end":4178850,"confidence":0.92979679999999997885851144019397906959056854248046875},{"sentiment":"NEGATIVE","speaker":"B","text":"I get sleepless nights a lot.","start":4178914,"end":4180058,"confidence":0.66227066999999995022818666257080622017383575439453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":4180589,"end":4180847,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"How has your experience in care affected any relationships?","start":4182925,"end":4187386,"confidence":0.8050424499999999650157178621157072484493255615234375},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't really have relationships, no.","start":4188497,"end":4190155,"confidence":0.67414940000000000974722524915705434978008270263671875},{"sentiment":"NEGATIVE","speaker":"B","text":"I've not got much friends either because I don't really trust much.","start":4191395,"end":4193875,"confidence":0.846211849999999987659293765318579971790313720703125},{"sentiment":"NEGATIVE","speaker":"B","text":"I'm kind of a loner, and that's kind of\u2014 that affected me being in homes because you don't know who to trust.","start":4195706,"end":4202056,"confidence":0.7404554500000000150095047501963563263416290283203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":4202606,"end":4202946,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"I think I've got one close pal and that's about it.","start":4204560,"end":4208310,"confidence":0.72639109999999995626041027207975275814533233642578125},{"sentiment":"NEGATIVE","speaker":"B","text":"And at my age, at 44, you think you're for funnels.","start":4208360,"end":4210310,"confidence":0.57025515999999998317804283942678011953830718994140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4211900,"end":4212300,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"What about intimacy?","start":4212300,"end":4213260,"confidence":0.83679840000000005328928409653599373996257781982421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Has it ever affected\u2014 has your experience ever affected your ability to be intimate with someone?","start":4213480,"end":4217680,"confidence":0.73578905999999999476557377420249395072460174560546875},{"sentiment":"NEUTRAL","speaker":"B","text":"I've not really been intimate with many people, to be honest with you.","start":4218580,"end":4221810,"confidence":0.6394355000000000455173676527920179069042205810546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":4221840,"end":4222580,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"I've had a couple of relationships, but I don't really tell them nothing, if you know what I mean.","start":4222580,"end":4226860,"confidence":0.74575409999999997534558815459604375064373016357421875},{"sentiment":"NEUTRAL","speaker":"B","text":"I think that you keep it all to yourself.","start":4226860,"end":4229220,"confidence":0.731225849999999955031171339214779436588287353515625},{"sentiment":"NEGATIVE","speaker":"B","text":"It does affect you because some of the women you go out with you don't really tell us nothing, you don't say nothing.","start":4229220,"end":4234653,"confidence":0.5043984999999999718767185186152346432209014892578125},{"sentiment":"NEUTRAL","speaker":"B","text":"So sometimes you're better off just keeping things to yourself.","start":4234992,"end":4238319,"confidence":0.70295863999999996796219647876569069921970367431640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":4240210,"end":4241576,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEGATIVE","speaker":"B","text":"You don't tell anybody about your physical abuse and all that, I've never really done it, no.","start":4242682,"end":4247965,"confidence":0.5434595300000000239748487729229964315891265869140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4248433,"end":4250287,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEGATIVE","speaker":"A","text":"What about your\u2014 obviously you said that you can't really trust people.","start":4250546,"end":4253271,"confidence":0.6938582699999999992002130966284312307834625244140625},{"sentiment":"NEGATIVE","speaker":"A","text":"Would you say that trust is one of the biggest things it has affected?","start":4253433,"end":4256207,"confidence":0.59054773999999998768117848157999105751514434814453125},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":4256937,"end":4257073,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4257447,"end":4257651,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"And what about any isolation?","start":4258618,"end":4259952,"confidence":0.81625616999999994760628396761603653430938720703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you ever find yourself isolating yourself?","start":4260000,"end":4262234,"confidence":0.60943716999999997252501771072275005280971527099609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, I kind of\u2014 I don't really do much.","start":4263038,"end":4266123,"confidence":0.65296560000000003487485855657723732292652130126953125},{"sentiment":"NEGATIVE","speaker":"B","text":"I'm kind of a hussy person.","start":4266188,"end":4267935,"confidence":0.78804474999999996054356188324163667857646942138671875},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm kind of\u2014 I'm not a socializer.","start":4268001,"end":4270090,"confidence":0.66658139999999999059099309306475333869457244873046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":4271740,"end":4272096,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEGATIVE","speaker":"B","text":"I'd rather sit in the house with 10 cans and don't speak to people.","start":4272712,"end":4276844,"confidence":0.756298240000000010496705726836808025836944580078125},{"sentiment":"NEUTRAL","speaker":"B","text":"And that's part of the reason.","start":4278898,"end":4280395,"confidence":0.67623569999999999513562443098635412752628326416015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4281908,"end":4282103,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"And what about your confidence?","start":4283662,"end":4285040,"confidence":0.7604758000000000350837581208907067775726318359375},{"sentiment":"NEGATIVE","speaker":"B","text":"Confidence is low at times.","start":4285745,"end":4288165,"confidence":0.7681810000000000027142732506035827100276947021484375},{"sentiment":"NEUTRAL","speaker":"B","text":"It's not great, my confidence, but as you know, your confidence, sometimes it's good, sometimes it's bad.","start":4288854,"end":4294399,"confidence":0.50792676000000003266876547058927826583385467529296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, it can always flip, can't it?","start":4294623,"end":4296738,"confidence":0.696520000000000027995383788947947323322296142578125},{"sentiment":"NEUTRAL","speaker":"B","text":"It's up and down.","start":4297219,"end":4297732,"confidence":0.6753567000000000319914761348627507686614990234375},{"sentiment":"NEUTRAL","speaker":"B","text":"Aye.","start":4297988,"end":4298084,"confidence":0.52665220000000001476792022003792226314544677734375},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, okay.","start":4298485,"end":4299366,"confidence":0.55090344000000002200323478973587043583393096923828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything else you'd like to say about the effect it's had on relationships, any friendships, anything like that?","start":4300168,"end":4306577,"confidence":0.85804515999999997344360735951340757310390472412109375},{"sentiment":"NEUTRAL","speaker":"A","text":"It's just isolation, basically.","start":4307715,"end":4309061,"confidence":0.62608859999999999512709791815723292529582977294921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Cause it is.","start":4309286,"end":4310611,"confidence":0.54281579999999995944648389922804199159145355224609375},{"sentiment":"NEUTRAL","speaker":"B","text":"It's just a joke.","start":4310692,"end":4311839,"confidence":0.5711344499999999602124489683774299919605255126953125},{"sentiment":"NEGATIVE","speaker":"B","text":"Actually, I know it's a bad thing to say, I think care homes should be shut.","start":4312033,"end":4315280,"confidence":0.8165139999999999620428070556954480707645416259765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Well, back in the day.","start":4319650,"end":4320169,"confidence":0.809081139999999976453182171098887920379638671875},{"sentiment":"POSITIVE","speaker":"B","text":"I don't know what they're like now, right enough, but I've heard a lot of good things about care homes these days.","start":4320250,"end":4324163,"confidence":0.92480130000000004830695843338617123663425445556640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, you kind of question why now.","start":4325550,"end":4327963,"confidence":0.535607900000000025642066248110495507717132568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Aye.","start":4329210,"end":4329291,"confidence":0.52665220000000001476792022003792226314544677734375},{"sentiment":"NEUTRAL","speaker":"A","text":"How has your overall experience affected your education, your work, your opportunities, finances, housing, or day-to-day stability?","start":4330182,"end":4338244,"confidence":0.84397800000000000597566440774244256317615509033203125},{"sentiment":"NEGATIVE","speaker":"B","text":"It's kinda affected them all, 'cause I kinda don't work and things like that.","start":4340148,"end":4344183,"confidence":0.761280540000000005562696969718672335147857666015625},{"sentiment":"NEGATIVE","speaker":"A","text":"You don't work?","start":4344651,"end":4345442,"confidence":0.52886354999999996007176150669693015515804290771484375},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm on disability, aye.","start":4345878,"end":4347347,"confidence":0.57100903999999996774050714520853944122791290283203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":4348758,"end":4348855,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"It affects your confidence, actually.","start":4349242,"end":4350712,"confidence":0.5819881000000000081939788287854753434658050537109375},{"sentiment":"NEGATIVE","speaker":"B","text":"It's kinda sticks in your head and I've tried workin' a couple of times and then things just come into your head and you end up going, \"Ah, I can't do bother with this, I just wind me head.\" Sometimes you depress yourself there thinking about it.","start":4350889,"end":4364140,"confidence":0.5647136600000000061783111959812231361865997314453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":4364550,"end":4365170,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"And then there are times you're all right, if you know what I mean.","start":4365170,"end":4366890,"confidence":0.63092570000000003371809498275979422032833099365234375},{"sentiment":"NEUTRAL","speaker":"A","text":"It's kind of\u2014 No, I understand.","start":4366890,"end":4371540,"confidence":0.73645466999999997792514250249951146543025970458984375},{"sentiment":"POSITIVE","speaker":"B","text":"I'd love company, to be honest with you.","start":4371590,"end":4373210,"confidence":0.8446749000000000062726712712901644408702850341796875},{"sentiment":"NEUTRAL","speaker":"B","text":"I've had a couple of relationships and sometimes the woman go out and you don't look happy, and then at times you look happy.","start":4373210,"end":4379020,"confidence":0.5385769000000000250594212047872133553028106689453125},{"sentiment":"NEGATIVE","speaker":"B","text":"It's just\u2014 I think it's\u2014 I don't know what it is.","start":4379170,"end":4381290,"confidence":0.60242629999999997014725749977515079081058502197265625},{"sentiment":"NEUTRAL","speaker":"B","text":"It's just 50\/50.","start":4381290,"end":4382210,"confidence":0.63643324000000001117172132580890320241451263427734375},{"sentiment":"NEUTRAL","speaker":"B","text":"I think it just comes and goes.","start":4382210,"end":4383350,"confidence":0.66791063999999999989398702382459305226802825927734375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, yeah.","start":4383350,"end":4384390,"confidence":0.493536350000000012538947657958487980067729949951171875},{"sentiment":"NEUTRAL","speaker":"B","text":"It's always there.","start":4384390,"end":4385170,"confidence":0.56399535999999994562159599809092469513416290283203125},{"sentiment":"NEGATIVE","speaker":"A","text":"It's not going away, I don't think.","start":4385170,"end":4386370,"confidence":0.497986819999999996699813209488638676702976226806640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Mr Patrick, is there anything that triggers you?","start":4386666,"end":4389320,"confidence":0.828813400000000033429614632041193544864654541015625},{"sentiment":"NEGATIVE","speaker":"A","text":"Any places, smells, authority figures, institutions, or situations that you would avoid because it triggers you?","start":4389449,"end":4395954,"confidence":0.680005430000000021806272343383170664310455322265625},{"sentiment":"NEGATIVE","speaker":"B","text":"Well, I don't really get much, so I think I don't really know that answer to that.","start":4398280,"end":4401327,"confidence":0.54951669999999996907291688330587930977344512939453125},{"sentiment":"NEUTRAL","speaker":"B","text":"I can't really answer that one.","start":4401456,"end":4402326,"confidence":0.53665119999999999489403990082792006433010101318359375},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, no, that's okay.","start":4402584,"end":4403794,"confidence":0.48245510000000002559517042755032889544963836669921875},{"sentiment":"NEUTRAL","speaker":"A","text":"You don't have to.","start":4403858,"end":4404439,"confidence":0.68383030000000000203641548068844713270664215087890625},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't like being in private places like councils and institutions and things like that.","start":4405788,"end":4410235,"confidence":0.90438943999999998890615415803040377795696258544921875},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't like that.","start":4410300,"end":4410725,"confidence":0.93245199999999994755484067354700528085231781005859375},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't even like going to my doctor's because there's a lot of people about.","start":4412084,"end":4415034,"confidence":0.96692250000000001808331262509454973042011260986328125},{"sentiment":"NEGATIVE","speaker":"B","text":"These are my doctor's phones, mate, because I think I told them I don't like coming to surgeries.","start":4417730,"end":4421607,"confidence":0.7763662000000000062982508097775280475616455078125},{"sentiment":"NEUTRAL","speaker":"A","text":"So would you say that you avoid contact?","start":4424190,"end":4426355,"confidence":0.80292565000000004626912186722620390355587005615234375},{"sentiment":"NEGATIVE","speaker":"B","text":"I avoid contact with people, yes.","start":4427381,"end":4429204,"confidence":0.6443689999999999695745600547525100409984588623046875},{"sentiment":"NEUTRAL","speaker":"B","text":"I think that's in my heart, mate.","start":4431411,"end":4434030,"confidence":0.5430063000000000528189048054628074169158935546875},{"sentiment":"NEGATIVE","speaker":"A","text":"And do you avoid contact with people because of what you went through or because of the aftermath?","start":4434580,"end":4438380,"confidence":0.5500287999999999843936393517651595175266265869140625},{"sentiment":"NEUTRAL","speaker":"B","text":"Could have went away through and after myself.","start":4439674,"end":4441703,"confidence":0.82650440000000002793711928461561910808086395263671875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, I think that even my pal says to me, you need to start getting out now.","start":4441993,"end":4445874,"confidence":0.679740699999999975489117787219583988189697265625},{"sentiment":"NEUTRAL","speaker":"B","text":"And you don't, you don't tell people anything that happens to you.","start":4446679,"end":4449575,"confidence":0.5943749000000000393129084841348230838775634765625},{"sentiment":"POSITIVE","speaker":"B","text":"So yeah, I'm quite happy you've picked them up.","start":4449688,"end":4452226,"confidence":0.95447402999999997330604628587025217711925506591796875},{"sentiment":"NEUTRAL","speaker":"B","text":"That's all you do.","start":4452612,"end":4453463,"confidence":0.63620270000000000987228077065083198249340057373046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, what impact has this experience had on your life overall?","start":4454074,"end":4459136,"confidence":0.88542365999999994574665151958470232784748077392578125},{"sentiment":"NEGATIVE","speaker":"B","text":"I've not got a life basically.","start":4461554,"end":4462601,"confidence":0.86125963999999999298751163223641924560070037841796875},{"sentiment":"NEGATIVE","speaker":"B","text":"To be honest with you, I've not really got a life.","start":4464170,"end":4466670,"confidence":0.6022855000000000291748847303097136318683624267578125},{"sentiment":"NEUTRAL","speaker":"B","text":"My life is basically a loner, been in the house myself and kind of keep myself to myself.","start":4466830,"end":4473870,"confidence":0.69594129999999998492654640358523465692996978759765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":4474510,"end":4475850,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Everybody else has got a life, they go out and socialise, things like that, but you don't want me.","start":4475850,"end":4480210,"confidence":0.467107600000000011686296375046367757022380828857421875},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't know what it is, I don't know.","start":4480210,"end":4481450,"confidence":0.69079049999999997400124129853793419897556304931640625},{"sentiment":"NEGATIVE","speaker":"B","text":"I was kind of hoping it would go away, but no, it's not.","start":4482270,"end":4486370,"confidence":0.6179799999999999737809730504523031413555145263671875},{"sentiment":"NEUTRAL","speaker":"A","text":"What if, so how do you, like, what do you think would have been different about your life had you not have been in care?","start":4486370,"end":4493250,"confidence":0.803699500000000011112888387287966907024383544921875},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't know, I think maybe if I was in care, I would have had a career or had a family or had a normal life, but no, I've not got any of that.","start":4494790,"end":4506675,"confidence":0.48682216000000000377667674911208450794219970703125},{"sentiment":"NEUTRAL","speaker":"B","text":"That might match the care settings I'm in.","start":4506756,"end":4509254,"confidence":0.8106139999999999457003241332131437957286834716796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":4510232,"end":4510538,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEGATIVE","speaker":"B","text":"I've not got a family, I've not got a career, I've not got anything like that.","start":4510714,"end":4515907,"confidence":0.7735970599999999475215872735134325921535491943359375},{"sentiment":"NEUTRAL","speaker":"B","text":"I think if I was in care, this You sit and think to yourself, I might have had a life.","start":4516084,"end":4520994,"confidence":0.705922249999999973368858263711445033550262451171875},{"sentiment":"NEGATIVE","speaker":"B","text":"No, these days, no, you've not got a life.","start":4523540,"end":4525280,"confidence":0.81976455000000003625615363489487208425998687744140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4525747,"end":4525860,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Have you ever received any counselling, therapy, mental health, addiction, GP, hospital, or professional support?","start":4527745,"end":4534621,"confidence":0.75335099999999999287325636032619513571262359619140625},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":4535512,"end":4535593,"confidence":0.49361873000000000555331780560663901269435882568359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":4536710,"end":4536969,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"As I said, you don't tell people, you keep it to yourself.","start":4537454,"end":4539575,"confidence":0.78894549999999996625632547875284217298030853271484375},{"sentiment":"NEGATIVE","speaker":"B","text":"It's another thing that a lot of people don't get out of the tin.","start":4541660,"end":4543897,"confidence":0.7000705000000000399751343138632364571094512939453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Sorry, you talk to your lawyer, I think.","start":4544920,"end":4546680,"confidence":0.6287120600000000170126668308512307703495025634765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, they've got to keep themselves private and confidential.","start":4547270,"end":4550360,"confidence":0.73101150000000003625899580583791248500347137451171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, there's nothing\u2014 there's no judgement about it.","start":4550710,"end":4554370,"confidence":0.7993221999999999827224428372574038803577423095703125},{"sentiment":"NEUTRAL","speaker":"A","text":"People, you tell who you want to tell, and if you don't want to tell anyone, you don't need to.","start":4554370,"end":4558050,"confidence":0.66930144999999996446859995558043010532855987548828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Nobody's\u2014 there's no force in you to tell anyone, do you know what I mean?","start":4558210,"end":4560860,"confidence":0.6474939600000000350377149516134522855281829833984375},{"sentiment":"NEUTRAL","speaker":"A","text":"You don't need to.","start":4561310,"end":4562290,"confidence":0.65854299999999998949107293810811825096607208251953125},{"sentiment":"NEUTRAL","speaker":"A","text":"I know it's your business.","start":4562290,"end":4564180,"confidence":0.69444453999999999904702008279855363070964813232421875},{"sentiment":"POSITIVE","speaker":"B","text":"I don't tell anybody anything, and that's why I'd love to have been able to speak to people now, but now you can Well, I appreciate your bravery speaking to me about it.","start":4564450,"end":4575585,"confidence":0.629705799999999982219378580339252948760986328125},{"sentiment":"POSITIVE","speaker":"A","text":"It helps and it means a lot that you've trusted me with it.","start":4576927,"end":4580017,"confidence":0.951118099999999966343011692515574395656585693359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Have you ever been diagnosed with any relevant health conditions or taken any medication?","start":4582550,"end":4586781,"confidence":0.79324399999999994914645640164962969720363616943359375},{"sentiment":"NEUTRAL","speaker":"A","text":"I take medication just now.","start":4587992,"end":4589220,"confidence":0.8574751000000000455969484391971491277217864990234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, what medication is that?","start":4590157,"end":4591388,"confidence":0.74724800000000002331290716028888709843158721923828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Amitriptyline.","start":4592762,"end":4593318,"confidence":0.6409008000000000482287987324525602161884307861328125},{"sentiment":"NEUTRAL","speaker":"A","text":"And is that your sleeping tablets?","start":4597000,"end":4598388,"confidence":0.800882459999999962718675305950455367565155029296875},{"sentiment":"NEUTRAL","speaker":"A","text":"No, that's sleeping enough to help your mouth.","start":4599269,"end":4601293,"confidence":0.481737169999999992331396470035542733967304229736328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":4602809,"end":4603195,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Any other medications, or is it just the amitriptyline and the sleeping tablets?","start":4604065,"end":4607204,"confidence":0.84498430000000002149107558579999022185802459716796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Quite a few.","start":4607929,"end":4608380,"confidence":0.74600750000000004558131649901042692363262176513671875},{"sentiment":"NEUTRAL","speaker":"B","text":"Some of Aston.","start":4609960,"end":4610603,"confidence":0.68693554000000001114045744543545879423618316650390625},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":4614000,"end":4614258,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"And then there's Cocodamol.","start":4615288,"end":4616367,"confidence":0.733234350000000034697222872637212276458740234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4619708,"end":4619965,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"I used to take that.","start":4624558,"end":4625441,"confidence":0.753194029999999958846501613152213394641876220703125},{"sentiment":"NEUTRAL","speaker":"B","text":"And my Loxican.","start":4627206,"end":4628765,"confidence":0.69698906000000004912209305985015816986560821533203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, I'll just leave them in there for now.","start":4634489,"end":4637981,"confidence":0.79570339999999994962109894913737662136554718017578125},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm sure we'll have on your GP records all of your medicines.","start":4638127,"end":4641635,"confidence":0.8514381600000000549499645785544998943805694580078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4644183,"end":4644523,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Are you receiving support now?","start":4644733,"end":4646349,"confidence":0.8912561500000000247467824010527692735195159912109375},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":4647496,"end":4647722,"confidence":0.49361873000000000555331780560663901269435882568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":4648692,"end":4648773,"confidence":0.49361873000000000555331780560663901269435882568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":4649240,"end":4649497,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there any sibling, relative, friend, partner, or professional who you would like to provide a supporting statement for your claim?","start":4651655,"end":4659777,"confidence":0.91477953999999994660896618370315991342067718505859375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I don't.","start":4660860,"end":4661604,"confidence":0.561901329999999976649860400357283651828765869140625},{"sentiment":"NEUTRAL","speaker":"B","text":"I've not told anybody.","start":4661669,"end":4662525,"confidence":0.7464169000000000497863084092386998236179351806640625},{"sentiment":"NEUTRAL","speaker":"B","text":"I've not said to anybody about it.","start":4662638,"end":4663851,"confidence":0.74899050000000000348876483258209191262722015380859375},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, okay.","start":4664158,"end":4664820,"confidence":0.55090344000000002200323478973587043583393096923828125},{"sentiment":"NEUTRAL","speaker":"B","text":"I spoke to the advice, they kinda said if you've not spoke to anybody, first thing I'll ask is kinda especially your boss.","start":4665855,"end":4673452,"confidence":0.66133169999999996679918012887355871498584747314453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I'm going to ask you the last couple of questions now, so we are close to the end.","start":4674126,"end":4679345,"confidence":0.80610020000000004447571200216771103441715240478515625},{"sentiment":"NEUTRAL","speaker":"A","text":"So why are you applying to the Scottish Redress Scheme, and what would you like to come from telling your storey to the Scottish Government about what you went through?","start":4679907,"end":4687325,"confidence":0.8004405500000000284188672594609670341014862060546875},{"sentiment":"NEUTRAL","speaker":"B","text":"I'd like them to deal with what happened back in the past and actually accept responsibility for no damming up, to help young people in care.","start":4688674,"end":4697457,"confidence":0.64311415000000005104396905153407715260982513427734375},{"sentiment":"NEGATIVE","speaker":"B","text":"Never really done nothing to help people in care homes back in the day.","start":4699950,"end":4703750,"confidence":0.749033199999999954599161355872638523578643798828125},{"sentiment":"NEUTRAL","speaker":"B","text":"I think there should have been something there, but they didn't do that here at the care homes in Baroda, did they?","start":4710300,"end":4714320,"confidence":0.5675260399999999538778183705289848148822784423828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4714320,"end":4715720,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"And what would you like to come from, like, telling your storey?","start":4715720,"end":4718660,"confidence":0.88479202999999995160607113575679250061511993408203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Like, where\u2014 what do you want people to know from telling your storey?","start":4718660,"end":4722360,"confidence":0.75346290000000004649649554266943596303462982177734375},{"sentiment":"NEGATIVE","speaker":"B","text":"I want them to know what happened back in the day, and I don't want people just to ignore what happened back in the day, because a lot of people just ignore it.","start":4723420,"end":4729380,"confidence":0.51155673999999995427145904614008031785488128662109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Go, 'It happened back in the day, but it's the past.' It's not the past.","start":4729700,"end":4733630,"confidence":0.64237219999999994879402720471262000501155853271484375},{"sentiment":"NEGATIVE","speaker":"B","text":"It's not the past for people that suffered it.","start":4733630,"end":4735720,"confidence":0.656195340000000015834302757866680622100830078125},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, absolutely.","start":4735750,"end":4736690,"confidence":0.5014298999999999839616293684230186045169830322265625},{"sentiment":"NEUTRAL","speaker":"B","text":"It's actually\u2014 it's in the future.","start":4736690,"end":4738190,"confidence":0.71013457000000002050654757113079540431499481201171875},{"sentiment":"NEGATIVE","speaker":"B","text":"It's still in their heads, and it's still in\u2014 I know a few people in homes that have been homes that committed suicide through all this and all that.","start":4738190,"end":4744790,"confidence":0.82283640000000002334701321160537190735340118408203125},{"sentiment":"NEGATIVE","speaker":"B","text":"Yeah, that's actually\u2014 I don't understand why people say, 'Oh, that was years ago, just ignore it,' and all that.","start":4744790,"end":4750510,"confidence":0.77789253000000002646885377544094808399677276611328125},{"sentiment":"NEUTRAL","speaker":"B","text":"It's just\u2014 it's not something you can ignore.","start":4750560,"end":4752240,"confidence":0.58780149999999997678656882271752692759037017822265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":4752310,"end":4752760,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"It's there on some people's memories, that's what it is.","start":4755150,"end":4758040,"confidence":0.7723240000000000105018216345342807471752166748046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4759972,"end":4762961,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"And what would acknowledgement mean to you?","start":4766223,"end":4767846,"confidence":0.78145739999999996872048768636886961758136749267578125},{"sentiment":"NEUTRAL","speaker":"A","text":"So what would the Scottish government acknowledging what you went through mean to you?","start":4767990,"end":4771475,"confidence":0.788876530000000020237393982824869453907012939453125},{"sentiment":"NEUTRAL","speaker":"B","text":"It'd mean a lot if you get an apology off them and admitted that the care homes back in the day, when they should have been, it shouldn't have been happening.","start":4772784,"end":4781241,"confidence":0.4795141499999999723513610661029815673828125},{"sentiment":"NEGATIVE","speaker":"B","text":"There should have been rules, there should have been people checking up in care homes they should have been hanged on the gallows back in the day.","start":4781339,"end":4786850,"confidence":0.73496704999999995511217321109143085777759552001953125},{"sentiment":"POSITIVE","speaker":"B","text":"I'm glad it should have happened back in the day.","start":4787210,"end":4789080,"confidence":0.851794799999999963091568133677355945110321044921875},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, see, they should have been monitored more closely.","start":4789990,"end":4793080,"confidence":0.514656360000000034915501601062715053558349609375},{"sentiment":"NEGATIVE","speaker":"B","text":"Ah, because it's just\u2014 you want the Scottish government to take responsibility, but I think when I'm bringing out the red vest map, they're taking some kind of responsibility, but they're not taking it all.","start":4793650,"end":4804080,"confidence":0.54523880000000002343796268178266473114490509033203125},{"sentiment":"NEUTRAL","speaker":"B","text":"They're just saying, we'll give you compensation, that's it.","start":4804470,"end":4807770,"confidence":0.791661139999999985406020641676150262355804443359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, and it's and we'll get an apology.","start":4807770,"end":4810472,"confidence":0.690280739999999948253162074252031743526458740234375},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't think that's enough.","start":4810637,"end":4811515,"confidence":0.8111433999999999588936816508066840469837188720703125},{"sentiment":"NEUTRAL","speaker":"B","text":"I actually think they should have done something back then.","start":4813700,"end":4816811,"confidence":0.73507595000000003349072130731656216084957122802734375},{"sentiment":"NEGATIVE","speaker":"B","text":"It's just politicians and governments, they just, they don't care about the public.","start":4818428,"end":4822868,"confidence":0.9396468399999999832061803317628800868988037109375},{"sentiment":"NEGATIVE","speaker":"B","text":"They never have.","start":4823355,"end":4823746,"confidence":0.47663504000000000981884795692167244851589202880859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4825880,"end":4826034,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything else that you would like Redress Scotland to understand about what happened or the harm that you lived with?","start":4836523,"end":4842199,"confidence":0.65125686000000004849397328143822960555553436279296875},{"sentiment":"NEUTRAL","speaker":"B","text":"I'd like them to understand what happened, completely.","start":4843486,"end":4845451,"confidence":0.7391919000000000128380861497134901583194732666015625},{"sentiment":"NEGATIVE","speaker":"B","text":"I hope it doesn't happen to other people.","start":4845821,"end":4848334,"confidence":0.580760900000000024334667614311911165714263916015625},{"sentiment":"NEGATIVE","speaker":"B","text":"It's running behind me, it's mentally invasive, it just stays with you, it just doesn't go away.","start":4848559,"end":4854290,"confidence":0.515154499999999959669594318256713449954986572265625},{"sentiment":"NEGATIVE","speaker":"B","text":"I think that's why they brought Redress up, because the Scottish government knew it was wrong and they brought that up.","start":4854917,"end":4860401,"confidence":0.7496618600000000132155264509492553770542144775390625},{"sentiment":"NEUTRAL","speaker":"B","text":"I brought that to you people for conversation.","start":4860560,"end":4862490,"confidence":0.85009480000000003929727654394810087978839874267578125},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't think conversation's enough.","start":4862880,"end":4864470,"confidence":0.84194815000000000626556584393256343901157379150390625},{"sentiment":"NEGATIVE","speaker":"A","text":"No, it's nowhere near justice.","start":4865620,"end":4868180,"confidence":0.75565899999999996961008719154051505029201507568359375},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't think you've got to obey the conversation.","start":4868300,"end":4869220,"confidence":0.5238592600000000487625584355555474758148193359375},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, it's just\u2014 it might make your life a wee bit happier and make you better and that, but it's not going to bring back your youth and your young and maybe your future and that.","start":4870220,"end":4880720,"confidence":0.482287799999999988731502753580571152269840240478515625},{"sentiment":"NEGATIVE","speaker":"B","text":"Your future's basically fucked, if you know what I mean.","start":4880720,"end":4883000,"confidence":0.9658896999999999621877577737905085086822509765625},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, I don't think they understand that.","start":4883120,"end":4886200,"confidence":0.7449670999999999931873162495321594178676605224609375},{"sentiment":"NEUTRAL","speaker":"B","text":"I think they're just saying we'll give you compensation, that's it.","start":4887970,"end":4890860,"confidence":0.7725146400000000301844238492776639759540557861328125},{"sentiment":"NEUTRAL","speaker":"B","text":"We'll give you an apology, that's you.","start":4890860,"end":4892510,"confidence":0.65580355999999995209037706445087678730487823486328125},{"sentiment":"POSITIVE","speaker":"B","text":"That's it, baby, that's you.","start":4893720,"end":4895840,"confidence":0.514227149999999966212271829135715961456298828125},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't think that's enough, man.","start":4895840,"end":4897790,"confidence":0.86477579999999998339177409434341825544834136962890625},{"sentiment":"NEUTRAL","speaker":"B","text":"No, I think it should have been dealt with years ago.","start":4897920,"end":4900110,"confidence":0.5656484999999999985220711096189916133880615234375},{"sentiment":"NEUTRAL","speaker":"B","text":"I think it was 2000, was it 2022?","start":4900680,"end":4903970,"confidence":0.8874467999999999801019612277741543948650360107421875},{"sentiment":"NEUTRAL","speaker":"B","text":"They brought this up.","start":4904080,"end":4904750,"confidence":0.67654069999999999485140733668231405317783355712890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, they did this scheme.","start":4906180,"end":4908100,"confidence":0.611705900000000024618884708615951240062713623046875},{"sentiment":"NEUTRAL","speaker":"B","text":"That should have been years before that.","start":4908160,"end":4910440,"confidence":0.59875493999999995775596062230761162936687469482421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Absolutely.","start":4910440,"end":4911880,"confidence":0.465044979999999996689297176999389193952083587646484375},{"sentiment":"NEUTRAL","speaker":"A","text":"And dealt with before that.","start":4911880,"end":4912920,"confidence":0.77141154000000000667824906486202962696552276611328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything important that we haven't covered today?","start":4914095,"end":4916305,"confidence":0.59380555000000001530935378468711860477924346923828125},{"sentiment":"NEUTRAL","speaker":"B","text":"No, I think we've covered quite a lot.","start":4917322,"end":4919403,"confidence":0.69589394000000004414374643602059222757816314697265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, is there any\u2014 I've spoken for much of years.","start":4919645,"end":4923156,"confidence":0.80824050000000002835776058418559841811656951904296875},{"sentiment":"POSITIVE","speaker":"A","text":"Well, do you know what, I'm glad that you were able to do so with me.","start":4924258,"end":4926787,"confidence":0.93758430000000003712301577252219431102275848388671875},{"sentiment":"POSITIVE","speaker":"A","text":"It's just, it's me, I just make people feel really comfortable.","start":4926868,"end":4929428,"confidence":0.805107299999999970196995491278357803821563720703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there any wording that you would like to have handled carefully?","start":4931229,"end":4933487,"confidence":0.88288759999999999461550714840996079146862030029296875},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":4935214,"end":4935295,"confidence":0.49361873000000000555331780560663901269435882568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"No?","start":4935684,"end":4935781,"confidence":0.6175194999999999989626076057902537286281585693359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":4935943,"end":4936186,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"How are you feeling?","start":4937708,"end":4938469,"confidence":0.8447047500000000042064129956997931003570556640625},{"sentiment":"NEGATIVE","speaker":"B","text":"I could see a lot of phone numbers, but I just couldn't.","start":4938534,"end":4940640,"confidence":0.73967992999999998549043311868445016443729400634765625},{"sentiment":"NEGATIVE","speaker":"A","text":"You should not.","start":4941469,"end":4941985,"confidence":0.69164440000000004804547870662645436823368072509765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Tell them you've changed your mind.","start":4943502,"end":4944567,"confidence":0.6970832000000000139294797918410040438175201416015625},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm not really a hater.","start":4945212,"end":4946939,"confidence":0.72293996999999998731567529830499552190303802490234375},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't like swearing much.","start":4948338,"end":4949359,"confidence":0.9237919999999999465245537066948600113391876220703125},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm not a big swearer.","start":4949538,"end":4950397,"confidence":0.55867666000000004711267820312059484422206878662109375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, only when necessary, eh?","start":4950445,"end":4953606,"confidence":0.73006033999999997430307985268882475793361663818359375},{"sentiment":"NEUTRAL","speaker":"B","text":"I know, Celtic's playing tonight.","start":4954384,"end":4956670,"confidence":0.76760507000000000044082071326556615531444549560546875},{"sentiment":"NEUTRAL","speaker":"A","text":"You've just signed that Alex Oxlade-Chamberlain, haven't you?","start":4958588,"end":4961831,"confidence":0.7738218999999999514471937800408340990543365478515625},{"sentiment":"NEUTRAL","speaker":"B","text":"He's been there for the last year.","start":4962702,"end":4963590,"confidence":0.797432600000000046946979637141339480876922607421875},{"sentiment":"NEUTRAL","speaker":"B","text":"He's been there over a year now.","start":4963703,"end":4964735,"confidence":0.7360200999999999549316953562083654105663299560546875},{"sentiment":"NEUTRAL","speaker":"A","text":"I thought it was only a couple of months.","start":4965445,"end":4966574,"confidence":0.62370409999999998351682961583719588816165924072265625},{"sentiment":"NEGATIVE","speaker":"A","text":"That's how far behind I am.","start":4966970,"end":4968605,"confidence":0.78853183999999998388119593073497526347637176513671875},{"sentiment":"NEUTRAL","speaker":"B","text":"He signed last\u2014 when did he sign?","start":4969310,"end":4971474,"confidence":0.912321570000000026112729756277985870838165283203125},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know, just now?","start":4971811,"end":4972853,"confidence":0.6994884999999999575237552562612108886241912841796875},{"sentiment":"NEUTRAL","speaker":"B","text":"August?","start":4973077,"end":4973318,"confidence":0.82873154000000004426595978657132945954799652099609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Oh, was it?","start":4973815,"end":4974215,"confidence":0.7819430000000000546833689440973103046417236328125},{"sentiment":"NEGATIVE","speaker":"B","text":"Oh God.","start":4974873,"end":4975546,"confidence":0.48049986000000000085918827608111314475536346435546875},{"sentiment":"NEUTRAL","speaker":"B","text":"He signed in January.","start":4975899,"end":4976780,"confidence":0.88676319999999997367723381103132851421833038330078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Ah.","start":4977726,"end":4977774,"confidence":0.57085390000000002519442432458163239061832427978515625},{"sentiment":"NEUTRAL","speaker":"B","text":"A year's deal.","start":4979249,"end":4979842,"confidence":0.67215020000000003097540002272580750286579132080078125},{"sentiment":"NEUTRAL","speaker":"B","text":"A year's deal.","start":4980051,"end":4981686,"confidence":0.67215020000000003097540002272580750286579132080078125},{"sentiment":"NEUTRAL","speaker":"B","text":"They just give him a new year's contract.","start":4981750,"end":4983578,"confidence":0.80980949999999995991828427577274851500988006591796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Was it?","start":4984555,"end":4984764,"confidence":0.8071844999999999714646037318743765354156494140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, you won the last cup, didn't you?","start":4985341,"end":4987040,"confidence":0.6766310300000000221842810788075439631938934326171875},{"sentiment":"POSITIVE","speaker":"B","text":"I won the last one, won the weekend off.","start":4988227,"end":4990567,"confidence":0.832937400000000049971049520536325871944427490234375},{"sentiment":"POSITIVE","speaker":"A","text":"You're doing pretty well for the start of this season.","start":4990711,"end":4992699,"confidence":0.95811279999999998668869238827028311789035797119140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Not so much.","start":4993983,"end":4995357,"confidence":0.50780890000000000750191020415513776242733001708984375},{"sentiment":"POSITIVE","speaker":"A","text":"That's a good point.","start":4996634,"end":4998363,"confidence":0.921371759999999984103169481386430561542510986328125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I like the football.","start":4999462,"end":5000367,"confidence":0.4774766599999999971970510159735567867755889892578125},{"sentiment":"NEUTRAL","speaker":"A","text":"I try and keep up with a bit of it.","start":5000464,"end":5001740,"confidence":0.7733477399999999502000491702347062528133392333984375},{"sentiment":"POSITIVE","speaker":"B","text":"My favourite player years ago when I was young was Alan Shearer.","start":5003240,"end":5005708,"confidence":0.91194856000000001916561132020433433353900909423828125},{"sentiment":"POSITIVE","speaker":"B","text":"I liked him.","start":5006079,"end":5006418,"confidence":0.78874929999999998653237298640306107699871063232421875},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm from Newcastle.","start":5006967,"end":5007806,"confidence":0.86619740000000000623714413450215943157672882080078125},{"sentiment":"POSITIVE","speaker":"A","text":"I loved Shearer.","start":5009132,"end":5009958,"confidence":0.96196910000000002138875743185053579509258270263671875},{"sentiment":"POSITIVE","speaker":"A","text":"Shearer was brilliant.","start":5010272,"end":5010883,"confidence":0.7783362000000000335830918629653751850128173828125},{"sentiment":"NEUTRAL","speaker":"B","text":"He played with Chris Sutton at Blackburn.","start":5012280,"end":5013948,"confidence":0.91362244000000003563144446161459200084209442138671875},{"sentiment":"NEUTRAL","speaker":"B","text":"He was\u2014 Yeah, he did.","start":5014012,"end":5015535,"confidence":0.7553323499999999857124066693359054625034332275390625},{"sentiment":"NEUTRAL","speaker":"B","text":"Chris Sutton played for Celtic, sure.","start":5016441,"end":5017737,"confidence":0.86844989999999999685798002246883697807788848876953125},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, Shearer was good.","start":5018646,"end":5019882,"confidence":0.89457949999999997192645651011844165623188018798828125},{"sentiment":"POSITIVE","speaker":"A","text":"I liked them, Shola Myobi.","start":5020910,"end":5024763,"confidence":0.9155708000000000179596781890722922980785369873046875},{"sentiment":"POSITIVE","speaker":"A","text":"He was good.","start":5025228,"end":5026272,"confidence":0.93175065999999995280944631304009817540645599365234375},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, one of the best players with Newcastle I've seen ever was Faustino Asprilla.","start":5026448,"end":5031505,"confidence":0.9534924000000000177124093170277774333953857421875},{"sentiment":"POSITIVE","speaker":"B","text":"Yes.","start":5031906,"end":5032211,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, him and Genoa were brilliant.","start":5032789,"end":5035358,"confidence":0.9203894999999999715356580054503865540027618408203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, yeah.","start":5035679,"end":5036770,"confidence":0.493536350000000012538947657958487980067729949951171875},{"sentiment":"NEGATIVE","speaker":"A","text":"I mean, I think they were\u2014 we have had some good teams, but this, this, I think this season is going to be a struggle.","start":5036883,"end":5045182,"confidence":0.5674962999999999535560846197768114507198333740234375},{"sentiment":"NEGATIVE","speaker":"A","text":"I know, that's why I'm a bit gutted.","start":5045696,"end":5047234,"confidence":0.8350395600000000140283873406588099896907806396484375},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm not clutching on straws to this season, I'll tell you that.","start":5047298,"end":5050439,"confidence":0.67605389999999998540403112201602198183536529541015625},{"sentiment":"NEUTRAL","speaker":"B","text":"Sold Tonali, sold Guevara, sold Isaac last year, sold Gobert to Barcelona.","start":5051160,"end":5058003,"confidence":0.8375510999999999928178340269369073212146759033203125},{"sentiment":"NEUTRAL","speaker":"B","text":"I know, sold about 300+ million pounds worth of players.","start":5058436,"end":5061657,"confidence":0.6613533000000000328100213664583861827850341796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, and haven't even bought anyone proper yet.","start":5061881,"end":5063836,"confidence":0.491435400000000022213697548068012110888957977294921875},{"sentiment":"NEUTRAL","speaker":"A","text":"I know.","start":5064605,"end":5064717,"confidence":0.5131721000000000199037231141119264066219329833984375},{"sentiment":"NEUTRAL","speaker":"A","text":"I've bought someone actually, bought someone from Benfica.","start":5065022,"end":5067746,"confidence":0.87645309999999998495923136943019926548004150390625},{"sentiment":"NEUTRAL","speaker":"B","text":"Ah, a right-back?","start":5068612,"end":5069349,"confidence":0.85535579999999999945003992252168245613574981689453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":5069829,"end":5070551,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"The guys that own Newcastle are richer than Man City.","start":5071272,"end":5073662,"confidence":0.59587497000000000380026676793931983411312103271484375},{"sentiment":"NEGATIVE","speaker":"A","text":"Can't spend it though, can we?","start":5074480,"end":5075618,"confidence":0.55714357000000003239392754039727151393890380859375},{"sentiment":"NEUTRAL","speaker":"A","text":"I know.","start":5076468,"end":5076709,"confidence":0.5131721000000000199037231141119264066219329833984375},{"sentiment":"NEGATIVE","speaker":"A","text":"It's all this financial fair play, but it's not fair, is it?","start":5076821,"end":5079468,"confidence":0.80535860000000003555697958290693350136280059814453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Well, if we just sell a few of our players, I think we'd be able to spend that.","start":5080238,"end":5084119,"confidence":0.80890994999999998871231809971504844725131988525390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, you'd like to think so, wouldn't you?","start":5084247,"end":5085803,"confidence":0.70009209999999999496367308893240988254547119140625},{"sentiment":"NEGATIVE","speaker":"A","text":"But apparently not.","start":5085851,"end":5086653,"confidence":0.5881016999999999494974645131151191890239715576171875},{"sentiment":"NEUTRAL","speaker":"A","text":"So we'll see how this season goes.","start":5086750,"end":5088626,"confidence":0.80140350000000004637712436306173913180828094482421875},{"sentiment":"NEUTRAL","speaker":"A","text":"It might be that I ring you in a few months to tell you Redress's decision and we're relegated already.","start":5088674,"end":5093775,"confidence":0.82689550000000000551381162949837744235992431640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, God.","start":5093983,"end":5094464,"confidence":0.475066959999999982589002911481657065451145172119140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Patrick, how are you feeling after discussing all of this?","start":5094897,"end":5099853,"confidence":0.84099025000000005025668770031188614666461944580078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Aye, aye, I think it'll go.","start":5100687,"end":5103572,"confidence":0.60110300000000005393729907154920510947704315185546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, and do you feel safe to be ending the call with me?","start":5104533,"end":5107995,"confidence":0.81186340000000001282387529499828815460205078125},{"sentiment":"POSITIVE","speaker":"B","text":"Yes, aye, it's better.","start":5108941,"end":5109983,"confidence":0.8626413299999999839684505786863155663013458251953125},{"sentiment":"POSITIVE","speaker":"A","text":"Couldn't wait to speak to you.","start":5110544,"end":5112659,"confidence":0.9557338399999999456468913194839842617511749267578125},{"sentiment":"POSITIVE","speaker":"A","text":"I'm glad.","start":5112787,"end":5113348,"confidence":0.9593134500000000119968035505735315382480621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there someone you can contact for support if you need any support?","start":5113861,"end":5117035,"confidence":0.88236546999999998508457110801828093826770782470703125},{"sentiment":"POSITIVE","speaker":"B","text":"I've got a good pal, he's back in the East Midlands, he comes in quite a lot.","start":5118076,"end":5122275,"confidence":0.91552054999999998852189264653134159743785858154296875},{"sentiment":"POSITIVE","speaker":"A","text":"Oh, that's good, I'm glad.","start":5122644,"end":5123942,"confidence":0.98490580000000005345128784028929658234119415283203125},{"sentiment":"NEUTRAL","speaker":"A","text":"So I'm now going to quickly explain the next steps to you just so that you have a rough idea.","start":5124135,"end":5130193,"confidence":0.81478554000000003032511131095816381275653839111328125},{"sentiment":"NEUTRAL","speaker":"A","text":"So after this call, I'm going to go away and I'm going to neaten up because I've taken it down as notes.","start":5130817,"end":5134775,"confidence":0.7856113000000000123890231407131068408489227294921875},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm going to write it into a full statement.","start":5134839,"end":5136617,"confidence":0.83896409999999999040909415271016769111156463623046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Once that's done, it'll be emailed over to you, so you'll get your statement and you'll get a payment authority letter, and it's just so you can read through it, make sure you're happy with it.","start":5137483,"end":5147688,"confidence":0.65409159999999999524078475587884895503520965576171875},{"sentiment":"NEUTRAL","speaker":"A","text":"You'll sign the statement and the payment authority letter, and that'll get sent back to us.","start":5148281,"end":5153488,"confidence":0.9189147399999999521469362662173807621002197265625},{"sentiment":"NEUTRAL","speaker":"A","text":"We'll then send it off to Redress, and you'll have to do an identification verification So it's literally a 20-second WhatsApp video call where our head solicitor and my manager joins the call with you, and you'll hold your ID up to your face and they'll say yep, and then it's done.","start":5153729,"end":5171502,"confidence":0.84372795000000000431583657700684852898120880126953125},{"sentiment":"POSITIVE","speaker":"A","text":"Okay, it's really, really quick.","start":5172015,"end":5174643,"confidence":0.63744140000000004686597776526468805968761444091796875},{"sentiment":"NEUTRAL","speaker":"A","text":"It's in like 20 seconds and then it's done.","start":5175381,"end":5177015,"confidence":0.81528986000000003286913852207362651824951171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, we don't really hang about with it.","start":5177064,"end":5178666,"confidence":0.72838469999999999604511913275928236544132232666015625},{"sentiment":"POSITIVE","speaker":"A","text":"No problem.","start":5179468,"end":5179868,"confidence":0.6486831299999999966843233778490684926509857177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Are you happy with how the next steps have been explained?","start":5180109,"end":5182193,"confidence":0.85840879999999997185256006559939123690128326416015625},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":5183058,"end":5183315,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"POSITIVE","speaker":"A","text":"Perfect.","start":5183876,"end":5184372,"confidence":0.76724212999999996664968193726963363587856292724609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, that is your witness statement complete, Patrick.","start":5184437,"end":5187145,"confidence":0.865278800000000014591705621569417417049407958984375},{"sentiment":"NEUTRAL","speaker":"A","text":"So I will, like I said, go away, write this up, and I will contact you when it is ready for you to read through and sign, okay?","start":5188270,"end":5195149,"confidence":0.85792889999999999428581531901727430522441864013671875},{"sentiment":"POSITIVE","speaker":"A","text":"That's brilliant, thanks, you're welcome.","start":5195921,"end":5196917,"confidence":0.988928299999999982361487127491272985935211181640625},{"sentiment":"POSITIVE","speaker":"A","text":"Alright, thank you very much for your time and thank you for trusting me to open up to me, okay?","start":5196966,"end":5200984,"confidence":0.96564039999999995433910271458444185554981231689453125},{"sentiment":"POSITIVE","speaker":"A","text":"No problem, enjoy your day.","start":5201563,"end":5202527,"confidence":0.9639506300000000305061576000298373401165008544921875},{"sentiment":"POSITIVE","speaker":"A","text":"You enjoy the rest of your day too, Patrick.","start":5202816,"end":5204376,"confidence":0.927699300000000004473577064345590770244598388671875},{"sentiment":"NEUTRAL","speaker":"A","text":"I'll speak to you soon.","start":5204440,"end":5205260,"confidence":0.80674475000000001045918907038867473602294921875},{"sentiment":"POSITIVE","speaker":"A","text":"Thank you, bye-bye.","start":5205886,"end":5206610,"confidence":0.62646246000000005427210680863936431705951690673828125},{"sentiment":"NEUTRAL","text":"Bye.","start":5206770,"end":5207028,"confidence":0.51374507000000002587825065347715280950069427490234375,"speaker":null}], `error` = ?, `synapse_transcripts`.`updated_at` = 2026-08-18 15:32:29 where `recording_id` = 4182) {"exception":"[object] (Illuminate\\Database\\QueryException(code: 22001): SQLSTATE[22001]: String data, right truncated: 1406 Data too long for column 'raw_transcript' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_ha, SQL: update `synapse_transcripts` set `status` = completed, `raw_transcript` = [A 00:02]: Hi there, can I speak to Patrick Bishop? Hi Patrick, it's Leah calling from MMA Legal to do your witness statement. Is now still a good time for you?
[B 00:11]: Yes, it was.
[A 00:12]: Perfect. Before I start, I do just have to let you know that call is recorded for training and monitoring purposes, and for data protection, could you confirm your date of birth and your postcode for me please?
[B 00:25]: 10th of August 1993, postcode PSD1NH.
[A 00:28]: Amazing, thank you very much. So just before I get into the actual witness statement itself, I'm just going to ask you a couple of questions just so I know that we can still continue. Let me just get them up. Have you previously made any civil claim, criminal injuries claim, redress application, complaint, police report, inquiry statement, or claim to another scheme about any abuse received in care?
[B 00:55]: No.
[A 00:56]: No. Have you ever received any payment, apology, settlement, or decision? No. No. Okay, no worries at all. And are you comfortable and happy to continue today?
[B 01:14]: Yes, that's all.
[A 01:16]: Yeah. Do you need anyone with you or any other adjustments?
[B 01:21]: No, actually, no. I just like doing things myself.
[A 01:24]: Okay, fair enough. Do you understand that the purpose of the statement is to be sent to redress and agree that it can be used for your redress application and any supporting evidence?
[B 01:35]: Yes, I know that.
[A 01:36]: Perfect. I've created a bit of a chronology of care, so a bit of a timeline of your care settings. I would like to go through that with you first just to ensure that I'm not missing any, okay? Okay, so in 1992 I have Griff Children's Home.
[B 01:57]: Great, that's good.
[A 01:58]: Greif, sorry, that's my, that's my bad. I've got Greif Children's Home. I'm not very good at the pronunciation part. And then in 1994 I've got a Beach Avenue.
[B 02:11]: Beach Avenue was before Greif.
[A 02:14]: Before Greif?
[B 02:15]: Yes.
[A 02:16]: Okay, um, you just bear with me. Okay, so from the care records that we've received, it only states that Greif was the first one. So are you saying that there was Beech before Greif?
[B 02:54]: No, I just can't remember, but I'm sure Beech Avenue was before Greif. But my granny died when she died, 1991, '92, so it might be right then. Okay, that's what I meant to hear.
[A 03:12]: Um, I mean, the, the records that we have do show— so it was Grieve Children's Home in 1992.
[B 03:20]: Yes.
[A 03:21]: And then returned back to your mother.
[B 03:25]: Yes.
[A 03:25]: And then back into care in April 1994, and that was into Beech Avenue.
[B 03:32]: Right. Yes, that might be right. Yes.
[A 03:34]: Okay, no problem. And I've then got, after Beach Avenue, I've got Newfield Resource Centre.
[B 03:41]: Yes, that's right.
[A 03:42]: Yes, in the Campsie unit.
[B 03:45]: Yes, that's Campsie. And so if I was on— and that's in Johnstone.
[A 03:51]: Yes, I've then got Balrossie.
[B 03:54]: Yes, that's Balrossie Boys' Home, but end up— they call it Rossie Home now because it's shut.
[A 04:01]: Yes, I've then got Kibble.
[B 04:03]: Yes, that's it. I've been great. I've just messed up.
[A 04:06]: No, that's okay, don't worry. I just wanted to clarify before we continued. I would hate for us to get halfway down and then, uh, missing something.
[B 04:14]: I think quite a few, so like 5 or something.
[A 04:18]: It looks like 1, 2— yeah, it looks like 5. And then after Kibble, you were released, uh, to relatives or friends?
[B 04:29]: Yes, I stayed with my gran for a couple of months and then I got my own house.
[A 04:32]: Okay, perfect. Well, if that's all correct, then let's crack on.
[B 04:36]: Okay.
[A 04:38]: I know you'll have to excuse any of my pronunciations. I'm not the best at this.
[B 04:43]: Some things I can't pronounce.
[A 04:47]: It's that most of it is like the towns and the city names.
[B 04:51]: I'm like One of them's in Culmacolm, one of them's in Johnstone, one of them's in Bridgerear, one of them's in Paisley, and one of them's in Hunterhall, that's in Paisley.
[A 05:02]: Yeah, well, I spent the first couple of months doing this job calling Renfrewshire, Roofrenshire. I think there was a few times I said North Ayrshire was North Asia, so, you know, we've got there now though. Okay, so I just want to let you know that you are in complete control of this meeting. You can take a break, skip a question, or ask me to reword anything. Please note that some questions can be upsetting because they do concern your care in time and its impact, okay?
[B 05:39]: Yes, I know.
[A 05:40]: So where did you grow up and who did you live with before you went into care?
[B 05:45]: I lived with my mum before I moved here. I lived with my gran, and eventually she died. I was always with my mum on and off, and then I was with my gran on and off. I was kind of, I wasn't really in an actual setting, if you know what I mean.
[A 06:02]: Yeah, just a house or a flat?
[B 06:04]: Yeah, they were flats, aye.
[A 06:06]: Flats, yeah.
[B 06:08]: Yes.
[A 06:08]: And did you have your own bedroom?
[B 06:11]: No.
[A 06:12]: Shared?
[B 06:13]: Yes.
[A 06:14]: Okay. What was the food like at home? You know, just, was it nice home-cooked meals?
[B 06:19]: No, it's kinda just my mom and that. My mom was an alcoholic, all that, so never had anything like that. So there was like sex, so no, there's nothing to eat.
[A 06:30]: Okay. And you've got— did you say this, there were 6 of you, so there was 5 siblings?
[B 06:35]: Yes, 5.
[A 06:36]: And can I ask how many brothers and how many sisters?
[B 06:40]: There's 3 brothers, 3 sisters, and me, so 7.
[A 06:46]: Okay, and there was 7 of you all together?
[B 06:50]: Yes, and we stayed in the apartment.
[A 06:53]: Okay, and who did you share the bedroom with?
[B 06:56]: Me and my brothers and I.
[A 06:59]: Okay, are you the youngest or the middle? Middle. Middle. Okay, what about school? Did you still go to school before you went into care?
[B 07:15]: I was in primary school, I was in St. Fergus, but I was hardly there. Didn't go well, no. So it was basically your mum's fate on that one, just basically. My mum was an alcoholic, mum was always in and out of jail.
[A 07:29]: Okay, that was that your father. All right, if I do go silent at any moment, it is just so I can type up these notes, okay?
[B 07:40]: That's fine.
[A 07:41]: Uh, no problem.
[B 07:43]: I didn't get high school, didn't I?
[A 07:46]: You didn't go into high school?
[B 07:48]: No, I didn't get high school.
[A 07:50]: Okay. Um, how did you come to enter into the care system?
[B 07:59]: My gran died when I was— she died when I was 10, and my mum was— she was an alcoholic. And I think my mum ended up putting us into care because my gran died, but ended up— I was kind of— I wasn't good at school, so I was going to a boys' home anyway, but me and my brother were in a care with her, so Right, okay.
[A 08:23]: So it was your mum who made the decision. Were you ever told why you were put into care?
[B 08:27]: My mum always came down. She was an alcoholic, so basically put into care because of that, because she never did any visiting much. I always stayed with my other gran and she was always throwing us out and things like that.
[A 08:37]: Right, so you weren't told but you kind of knew?
[B 08:40]: Yes, aye.
[A 08:41]: Okay.
[B 08:41]: We were told the day we walked in that we were going into care.
[A 08:44]: Okay. So I know you've got 6 siblings obviously besides yourself, so you've got 3 brothers and 3 sisters and you're the middle child. Were you separated from any of them in care?
[B 08:55]: Yes.
[A 08:56]: How many?
[B 08:57]: From all—
[A 08:58]: —from all of them?
[B 09:00]: Yes, me and my brother Kevin here, we were not eh— be charmed if there was another one that I was separated to but I wasn't separated to anyone else other than 10 or something.
[A 09:14]: Okay. And did you say so how old were you when you first entered care, did you say about 10? Kind of taking it over, yes, sorry. Yeah, and how did you feel at the time of first entering care? You know, what were your first thoughts, if you can remember anything?
[B 09:30]: I don't know actually how you answer that one because I was quite young, you know what I mean? So sometimes when you're young, you don't tend to think about it. You kind of must feel like brothers and sisters and things like that, but you never really—
[A 09:41]: You never really thought about how you felt?
[B 09:44]: Nah, it's kind of when you're that young, you don't really think about it. No, I'm just so sad because my gran died, and if she didn't die, I don't think I'd be around here, to be honest with you.
[A 10:00]: Oh, bless. Were you very close with your gran?
[B 10:04]: I was very close to her. She was kind of— she was always there when she had cancer, so she passed away. So kind of, that was That's from my wee staffies cocking up.
[A 10:17]: Bless you. Is there anything important about your childhood health, any learning needs, any vulnerability that should be recorded for redress?
[B 10:27]: No, I had ADHD when I was young.
[A 10:32]: Okay, I'll jot that down. Okay, so I'm now going to move on to the next section, and what I'm going to do in this section is I'm going to ask you a multitude of questions but for each care setting one by one, okay? Yes. So I know that there'll be some things that pop up where you're like, oh, that happened in that one as well, but I need to make sure I keep it chronological for when it gets sent to redress, okay? Okay. Perfect. So I'm going to start with Greif Children's Home. So from records, I can see that you entered there on the 12th of February 1992. Can I ask what kind of setting it was? So was it a house? Was it like a There was two houses, so there was two houses, different houses. Two houses. And which one were you in? Was there any name? Did it look—
[B 11:21]: No, just, just both of them are called the Grange. There was two different ones. There was a big house and then there was a wee one next to it, a wee cottage.
[A 11:29]: Okay. And which one were you in? The big house?
[B 11:31]: Yes.
[A 11:33]: Okay. And how many floors was it, can you remember?
[B 11:39]: Yeah, this, hold on, I think there's only 2. 2 floors? Aye, but it's quite a long, quite long at the back. I think it's still there, I'm not sure.
[A 11:52]: Potentially. Some of them haven't really shut down, some of them have kind of, they've kept the building but changed what it's used for.
[B 11:58]: I know Paul Rossi shut down, so that's why I got moved, because it's coming under LSD building, so they moved us up.
[A 12:03]: Right, yeah. So what was the ordinary daily life like in Greif?
[B 12:12]: It was kind of, because you're young, it was kind of, I don't know, it was kind of, there wasn't any idea or set number of people, so you just had to exist there and adapt.
[A 12:20]: Yeah, so what about the actual, so did you have your own bedroom here?
[B 12:25]: In Greif? I don't know, I can't remember. Okay, that's okay. Kinda maybe, I think, but I can't remember the Greif that much because I was that young.
[A 12:33]: That's okay, I'll just— we'll take down what we can remember, and that's absolutely fine. What about toiletries? Can you remember if you were provided with shower gel, toothpaste?
[B 12:45]: No, I don't remember. Don't remember.
[A 12:47]: What about the food? Was the food okay?
[B 12:50]: I don't actually remember what I ate.
[A 12:51]: That's okay, I'm just literally going to list off some things, and if you can't remember, just say no, okay? Okay. What about school? Did you still go to school while in this setting?
[B 13:02]: Yes, when I was in the group, I was still going to Mr Patrick Bishop's for a couple of months.
[A 13:08]: Okay. What about clothing? Did you get provided any clothes there?
[B 13:14]: I don't actually. I can't remember that.
[A 13:17]: Sorry about that. That's all right, don't worry. What about contact with family? Did you still see your mum? No. And was that your decision, her decision, or?
[B 13:29]: It was probably her because she was an alcoholic, you know. Okay. I just, you know, that young, I can't even remember anything about that one.
[A 13:36]: Well, I can't remember what I had for breakfast yesterday, so it's all right. And I can. Okay, what about the staff? What were the staff like?
[B 13:51]: Some of them were all right and some of them were just not all right. You always get that in homes. There's always a mixture, there's always ones that's alright, there's always ones that's not alright.
[A 14:00]: Okay, always just a bit of a mixture of, you know, there's always going to be one or two. Mixture, mixture.
[B 14:06]: Mixture of nice people and mixture of assholes, basically.
[A 14:10]: Fair enough. What about the kids, the other children there, were they alright with you? Did you get along?
[B 14:16]: I can't remember, Mr Patrick Bishop. I can't remember any of them. I think I was only in there for a bit. I think it was the last few months I was in there.
[A 14:23]: I think from what I could see Actually, let me just have a little look.
[B 14:28]: Maybe a bit over 6 months, maybe even more than that.
[A 14:30]: From February until August. Oh, well, no, it's a couple of months.
[B 14:35]: Yeah, a couple of months.
[A 14:36]: Yeah. What about any rules? Were there any particular strict rules that you can remember? No, I can't remember that. Any punishments?
[B 14:46]: Ah, there was punishments. You were thrown in your room and locked in your room and things like that.
[A 14:48]: You would be thrown in your room and locked in? Yes, I— okay, that's what they used to—
[B 14:55]: that's— that happened in quite a lot of homes when I was young. You used to get locked in your rooms and all that, and you were bad and all that.
[A 15:00]: I have heard that from a couple of people, to be fair.
[B 15:04]: It's quite a lot of the bastards used to hit you and all that.
[A 15:07]: Did they hit you in Greif? No. No? Okay. Um, did anything happen in Greif that you would now as an adult consider to be abuse, neglect, or harmful?
[B 15:19]: Just get locked in a room, things like that. I think that's ample. Okay. And grabbed and threw about. That's probably the same as physical abuse, I'd say. Yeah, absolutely.
[A 15:34]: How did it make you feel, you know, like at the time, like when you were being locked in your room, how would you feel?
[B 15:39]: You feel bad when they do that because you normally used to be locked up. It's like imprisonment. Especially when you're that lucky, you're only 10 years old, you go, ah, what's going on?
[A 15:48]: Yeah, absolutely. Um, was it all of the staff that were involved, only a particular few?
[B 15:55]: There's only a couple. It's certainly— I've noticed that, and I noticed that in the buy homes, isn't it? There's always— you always get ones that are brand new, you always get ones that are just arseholes, and you always get ones that shouldn't have been at home because you've been in jail.
[A 16:09]: Yeah, okay. Can you give me one clear example of this occurrence? So where and when did it occur? You know, what happened before?
[B 16:33]: Just give a You were told to do something, you never done it, and you used to be grabbed and threw in your room and all that.
[A 16:39]: And what kind of thing would you do for that to be the punishment? I just can't remember that, to be honest. That's okay, that's okay. Too young, you know, a 10-year-old, you know. Yeah, yeah, of course. Did it happen often? Was it quite a regular occurrence? Yes, it was often.
[B 16:56]: Hang on, Grace, I'm just gonna spanny the hands. They just, I don't think they were trained right to start with to actually deal with people. The young ones are just, I think they just, we'll just put them in the group.
[A 17:09]: Yes. And what about, did it ever become worse or change, or was it kind of just the same thing over and over?
[B 17:16]: Same thing over and over. You always knew when you turned the page or turned around, you were getting locked in a room.
[A 17:22]: What about when you were locked in your room, were you still, were you given any food or water?
[B 17:29]: No, they used to open the door but they're not bringing your dinner.
[A 17:33]: Would you have to eat your dinner in the room or were you allowed to go and eat with everyone else?
[B 17:37]: They used to bring up dinner. There wasn't a toilet in the room either, to be honest with you.
[A 17:42]: Okay. I remember that much. Yeah, so I know it sounds a bit— I know it can be a bit hard to talk about, but with there being no toilet, would you have an accident while you were in there? Aye, just no choice.
[B 17:58]: You either piss yourself or you shake yourself or you push the toilet or something. Yeah. There's no choice when you're locked in a room. It's just, it happened quite a lot back in the day.
[A 18:07]: Would you ask to go to the toilet or were you not able to? It's extremely hard to go.
[B 18:12]: You just get knocked.
[A 18:13]: It's just getting older. Okay. Okay, what immediate effects came from this kind of experience? Was there any pain or injury, any fear, shame, sleep problems, bedwetting, any running away? Yes, that was all.
[B 18:35]: That was all the same. I used to wet your bed, used to run away, used to get fear. Something— that's how you used to run away because you were feared. Yeah. Probably. You've heard that a lot, actually, and been involved in care. You've probably— that's where a lot of people run away because they've been wet in the bed.
[A 18:52]: Yeah. And I'm sorry to ask, but would you wet the bed in Greif? Yes. Yeah. And what would happen if you wet the bed? Were you given any, you know, any comfort? Were you given any—
[B 19:04]: no, certain staff, right, certain staff were alright, certain ones weren't.
[A 19:09]: So would they, like, say, change your sheets?
[B 19:11]: Yes, some of them are all right. So you'll probably hear about a lot. Some of them are already in certain homes. Some of them— it happens in other homes. You always meet nice people and then you meet assholes.
[A 19:20]: Yeah, happens absolutely everywhere. I mean, it's just—
[B 19:23]: you never really— you never got home, you met all nice people. Never happens.
[A 19:28]: You never get a full night's sleep.
[B 19:30]: Right. Okay. I don't know, sometimes you wish for it, but it wasn't gonna happen, so you just had to go. That's when you're 10-year-old, I mean.
[A 19:43]: So yeah, absolutely, absolutely. Um, did this happen to anyone else, or did you ever— did anyone else ever witness this happening to you, you know, being locked in that room? No, I just do what I say.
[B 19:56]: People out there, people may probably witnessed it happening to me and all, but yeah, you're a lot young, you can't remember, but it did happen to other people. Used to happen to a lot of people in there.
[A 20:10]: Yeah, of course.
[B 20:13]: That was one of the worst ones.
[A 20:15]: Fife was the worst one? One of them, aye. Okay. And when you say you would be kind of, you know, grabbed or thrown into your room, was there ever any bruises, any handprints?
[B 20:32]: Yes, I was always bruised when they grabbed me and hit me and things like that. It always happened. Okay. You're 10, you're up there, back that long, you can remember certain things but you can't remember it all.
[A 20:44]: Yeah, of course. And did you ever tell anyone or try and get any help because of that?
[B 20:49]: Yeah, I used to tell the night staff and all that, but when you're that young, you don't think they'll believe you when you've been in a home. They just shy me about them, just ignore you. Yeah, even the nice ones, they used to say, right, I may borrow and just walk away and things like that. So, okay, you end up going like this, you end up seeing the hank of their arseholes. Yeah, yeah, because they used to make you— even if you made a complaint, you just get ignored because you're that young. Okay.
[A 21:27]: So that is everything for Greif. Yes. So I'm now going to move on to Beech Avenue. So I'm going to ask the same question again. What was Beech Avenue? Was it a home? Was it a residential school? It was just—
[B 21:40]: it was like two houses knocked into one. Just a home. It was just like two normal houses and they knocked it through into one. Okay.
[A 21:49]: And can you remember how many floors were in this house? 2 floors. And where was your bedroom? Top floor. Okay. Did you have your own bedroom or shared? Own bedroom. Own bedroom.
[B 22:07]: I think there was about 10 people in all or something.
[A 22:10]: In the home? Yes. Okay. What about the toilets? You know, was there— were they shared? Were the showers shared? Well, they're shared toilets, yes. Shared toilets, okay.
[B 22:22]: There's a couple of them, there's a couple on the top, one on the bottom.
[A 22:28]: Okay, no problem. Okay. And what about the food here?
[B 22:46]: It was actually all right, but you can't really remember much of it. Yeah, you're still going to school, you're in there, so mostly I'm used to the school, you know what I mean?
[A 23:02]: What about, would you like eat dinner together or eat breakfast together?
[B 23:06]: Yes, you used to do that. Okay. That was actually, Beech Avenue was actually the best one.
[A 23:15]: It was the best one? Yes. Okay. What about hygiene-wise? Was there any toiletries provided?
[B 23:27]: I just cannot remember that, to be honest with you. I just cannot remember, too young. So I just actually liked the home, I thought it was quite good.
[A 23:35]: Yeah, no, that's absolutely fine. What about clothing? Did you go with the clothing that you had from home or were you provided new?
[B 23:42]: Covenants I came to home, right? Yeah. I can't actually remember getting any clues in there. I don't think I was in there that long either.
[A 23:51]: Let me have a little look and see. Yeah, Beach Avenue was about 2 months.
[B 23:57]: It wasn't that long. Okay. Because I left there and they put me on Newfield.
[A 24:02]: Yes, I've got Newfield. That's the next one, just for this one. What about contact with family? Was there still no contact? No, no contact, no. Okay, and what about the staff? What were they like?
[B 24:15]: Actually, it was a guy, a Mr Rankin, and his wife. They owned a fruit stall next to Bell Street. They were actually, him and his wife were actually buried inside.
[A 24:27]: Okay, okay, cool, got that. And what about the other children? Were they okay?
[B 24:33]: Yes, I know someone in from Cherries, so yes, they were actually all right.
[A 24:37]: You know some of the names? Yeah, yes I do. Can you give me just a couple? It just really helps to solidify the statement is all.
[B 24:45]: There was Elizabeth Campbell. Yeah. Sharon McAllister.
[A 24:54]: Yeah. That was two.
[B 24:56]: And then my brother Kevin, he was in there too.
[A 24:58]: Your brother Kevin was in there too. Is he an older brother? Younger, okay. He's youngest. Youngest, okay, got that. Did anything happen here that you would now consider abuse, neglect, or harmful as an adult? No. No, okay. And I know the question is, what was different about this placement compared with the others? I know you said it was the best one. What made it the best one?
[B 25:28]: The staff are actually very nice. The husband— there was a husband and wife that owned the fruiters as well, but they ran that. So I don't know if you— I can't remember, but I knew Mr Rankin. He used to take us to the fruiters. And Mr—
[A 25:42]: who, sorry?
[B 25:43]: His name is Mr Rankin. I can't remember his first name. The fruiters in that, in Welshgate, were just along the way where I stayed in Paisley. So there's something called Paisley. On the fruiters, and he used to take you to the fruiters and that, and you just used to help yourself. I remember to see the shed and I just thought—
[A 26:00]: Okay, I'm glad that there was at least, you know, one place that was safe for you.
[B 26:04]: That was the only one, aye.
[A 26:06]: Oh, bless you. I'm going to move on now to Newfield. So I can see that you were there for about 6 months as well. Yes. What was Newfield in a sense of, was it a house?
[B 26:20]: It was not, it was units. There was like 4 or 5 different units because it was a residential home for boys and girls.
[A 26:28]: It was a residential, okay, boys and girls, plus the school was inside. Okay, and how many people were there to a unit? Can you remember it all? That's okay.
[B 26:46]: I'd say 6 plus, wasn't it? Yeah.
[A 26:49]: So we'll go with like just 6 or more to a unit, and you said there was about 4 or 5 units?
[B 26:58]: Yes, there was. They were named after islands: Campsie, South, Iona.
[A 27:06]: They were named after islands. And I've got you down as being in the Campsie unit, is that right? Yes, I was in Campsie and South. Campsie and South? No. Okay. Okay, what about the units? What did they look like? You know, was there a kitchen, dining room? There was a kitchen, dining room, yes.
[B 27:29]: Couches. Just looked like— the units kind of looked like a house, you know what I mean?
[A 27:35]: Okay. What about your bedroom? Did you have your own bedroom or did you share? I had my own bedroom, yes.
[B 27:42]: Own bedroom.
[A 27:43]: And what about bathrooms?
[B 27:45]: Yes, there was shared bathrooms, yes, for the residents.
[A 27:49]: And what about showers? Was there shared showers?
[B 27:52]: Eh, can't remember, but I know there was baths.
[A 27:54]: I remember that back then. Were they shared baths, so kind of everyone would take it in turns to use the baths? Yes. Okay. What about routines? Was there any specific kind of bathing routine, you know, was it you have to bath in the morning and night, or? No, not really. No, no.
[B 28:10]: Okay, I think it was kind of your choice, if you know what I mean.
[A 28:15]: Yeah, okay. You didn't have a choice? Oh, you had a choice?
[B 28:20]: It was up to you, but nobody ever said to you, go for a shower in the bathroom every day, which I think you should have. Yeah, okay.
[A 28:29]: Um, what about the food?
[B 28:34]: I think it's actually all right, as I can remember, but I cannae remember that much, darling.
[A 28:38]: Yeah, again, it's just one of them. Right. And what about toiletries? Can you remember being provided shower gel, toothpaste, toothbrush? No, I cannae, no. Is that that you can't remember, you weren't given them? I cannae remember. Okay, no, that's okay. I just wanted to clarify that I didn't get that any mistaken. No, I can't remember.
[B 29:05]: Then I got to be about older. I know of it, but no, I can't remember that, no.
[A 29:09]: Okay, no problem at all. And what about contact with family? Was there still no contact?
[B 29:14]: Eh, I don't think anybody ever came to see me in the tube, no.
[A 29:18]: Okay. What about the staff? What were the staff like in this place? Half and half.
[B 29:23]: Half of them were alright, half of them were arseholes. Okay.
[A 29:27]: I don't know what I need to put. No, no, say what you need to say, honestly. There's no— You're all right?
[B 29:34]: Some of them are all right, some of them were just—
[A 29:36]: shouldn't have been there, if you know what I mean. What about the other children there? Eh, it's kind of—
[B 29:42]: some of them are all right, some of them aren't. Kinda, they've probably seen this, they've probably seen the same as me. He was all right, he wasn't.
[A 29:49]: Yeah, well, you're never going to get along with everyone. That's it, kinda.
[B 29:53]: You don't know them, so yeah, you go, ah, fuck you.
[A 29:57]: Yeah. What about any rules? Was there any rules that you can remember from here? No. What about any punishments?
[B 30:08]: I used to get locked in your room and battered and all that in there. I didn't like that place at all.
[A 30:13]: So they would take you to your room?
[B 30:16]: Some of the staff used to hit you and things like that, throw you in your room and things like that.
[A 30:23]: Okay. So I know you've just said that, but I'll ask the same question again. Did anything happen there that as an adult you now consider to be abuse, neglect, or harmful? Yes. And how would you label that?
[B 30:37]: Physical abuse, getting hit and battered, and cleaning your room and locked in your room. I haven't done that. I just didn't like the place at all. I just couldn't stand it.
[A 30:49]: Okay.
[B 30:51]: And you've made a complaint, tell staff, as I said to you, you just get knocked. They just ignore you.
[A 31:01]: And who was responsible for the physical abuse?
[B 31:05]: The staff.
[A 31:06]: The staff. And was there any, you know, was it just a particular set of staff or was it kind of all of them?
[B 31:11]: No, just this kind of, as I said to you, some of them are alright, some of them on me. Yeah, you know, it's not in order. You probably notice that in all your claims you're dealing with someone. A lot of people, some of the staff they like, and some of them they're just—
[A 31:23]: no. Yeah. So can you give me one clear example of a time when you were physically abused? What happened beforehand, what happened during, and what happened after? But it's just, just—
[B 31:40]: I can't even remember what happened before that. I remember getting hot grabbed and threw my room and things up.
[A 31:46]: So can you remember where it happened? You know, was it in a communal area?
[B 31:50]: It was in a— no, it wasn't in a communal area, it was in a private bit.
[A 31:54]: In a private what, sorry? Just in a private bit. In a private bit of the unit. And so what did the member of staff do?
[B 32:07]: He actually just grabbed me and And actually punched me and actually threw me on the bed, then locked the door.
[A 32:16]: Did he physically hurt you apart from grabbing you? Yes, he actually whacked me. He actually punched me. And where did that hit? At my face. Okay, and was there a mark after, I'm assuming?
[B 32:35]: Yes, I suppose.
[A 32:37]: And then he locked you in your room? Yes. And how long were you left for?
[B 32:43]: Yeah, a good few hours.
[A 32:47]: And can you remember what happened when you were let out of your room?
[B 32:51]: I was just like, my roommate, quite a nice staff actually, what happened to your face? I said he whacked me, and then all of a sudden, and get caught up a bit, I fail. That's what they used to say. Obviously, a young lady and they're adults, they've got to believe they're adults.
[A 33:09]: Yeah, that's what happens. Okay, now how often did this happen?
[B 33:20]: A couple of times.
[A 33:23]: But it wasn't a regular occurrence?
[B 33:26]: No, it's just Couple of times with certain staff, yes.
[A 33:29]: And did it ever change or become worse?
[B 33:33]: No, not really, no. Just kind of the same people all the time. They just used to hit me and grab me and throw me in the room. Never liked the place, never liked Newfield at all.
[A 33:44]: Okay. Okay. And what was the immediate effect from this? You know, was there still, was there any bedwetting, sleep problems?
[B 33:54]: You're bedwetting, you don't want to go to sleep and then this happens to you. You lie awake all night thinking you've got to clean the hickey and all that as well. Yeah. It's kind of one of the places I like to forget.
[A 34:10]: I just don't like that at all. Yeah, absolutely understandable. Just going to ask really quick, just like I asked with the old one, in Newfield, what were the staff like when you did wet the bed?
[B 34:23]: Yes, some, as I said, some of them used to change it, some of them didn't bother at all.
[A 34:27]: And the ones that didn't bother, was that left to you to deal with? Yes. Okay, and was that so, for example, you would have to change your own bedsheets or go for a quick bath, clean off? That's a good day yourself, yes. Okay, and some, some would help and some just wouldn't? Some of them are all right, some of them Okay, um, did the same thing happen to anyone else, or did you ever witness anything?
[B 35:02]: Yeah, I'm sure a few people in here now, you've witnessed it, you've seen it happening, and things like that.
[A 35:11]: And would other people have seen it happening to you? Yes. Okay. Did you tell anyone what was happening?
[B 35:22]: Yes, I told other members of staff, but as I said to you, when you're that young, they don't believe you. Actually, they don't think I'm as bad as much as you do, you know.
[A 35:38]: And what was different about this care placement compared to the others?
[B 35:42]: Just, just, I don't know what it was. I just, I couldn't take that. I just didn't like it. I couldn't take the voice at all. I just couldn't make it. Some homes you mustn't go around, some homes you don't.
[A 35:55]: Yeah, absolutely. Okay, I'm now going to move on to Balrossie. So just for your knowledge, there is only 2 placements left, so we're going to do Balrossie now and then we'll do Kibble, and then that is everything for the in-depth of each placement. Okay. Okay, would you like to take a break at all, or you're happy to continue?
[B 36:13]: No, Marie, I've got a can.
[A 36:15]: Perfect. What type of setting was Balrossie? Was it a residential school or a house?
[B 36:22]: A residential de-listed school. It was— there was what, 1, 2, 3— I think it was like 1, 2, 3, 5 houses. It's actually turned into flats now. It's in Kilmacomb, and Some of the flats are worth a fortune.
[A 36:40]: Yeah, and how long were you in there for? I believe that looks like a year and a half, 2 years maybe. Looks like you were there for about 1, 2— I'm trying to work out— 2 years minus 1 month, right? About 23 months, that's it.
[B 36:57]: Yes, yeah, I remember that because I ain't got no memorable losses because I remember talking to a couple of police officers and they said it was getting renovated on the flats. Wow, okay. And it was a lassie building, so they didn't understand that.
[A 37:14]: Yeah, so again, kind of like what with the rest, what was your daily life? So what was the actual accommodation like? Did you have your own bedroom?
[B 37:25]: No, it was dormitories.
[A 37:29]: Okay, and how many did you share with? 4. And were they 4 other males? Yeah, yes, it was just boys. Yes. Okay, no problem. I just have to cheque just because sometimes it can be mixed. What about bathroom-wise?
[B 37:51]: It was just a 1-bed shared bathroom, yes.
[A 37:54]: Was that just shared between the 4 of you in the dormitory, or was it shared between everyone? There was 30 people in there.
[B 38:00]: There was 30 of you? In the one floor, yes. It was shared between us all. Okay. Which I didn't agree with that either.
[A 38:10]: Yeah. Were there showers, baths?
[B 38:13]: There was just showers and urinals and sinks.
[A 38:17]: There wasn't any baths, no. Okay. What about any routines? Was there any specific routines that they kept you in?
[B 38:26]: No, not really. She used to tell you in the morning, \"I'm going to shower. If you want a shower, go out.\" Okay.
[A 38:32]: What about your school? Did you still do schoolwork? School was in Neeples. Okay, it was in there.
[B 38:38]: It was a boys' school, yes. You had to go to school.
[A 38:43]: Okay. What about the food? Can you remember anything about the food? Food was actually quite good, actually.
[B 38:49]: She used to take me, she used to get your dinner. You used to get your breakfast in your dormitory. Okay. Then lunchtime, there was a big canteen for everybody in the full home. And then at tea time, you used to bring your dinner. And then at supper time, you bring your dinner.
[A 39:11]: Okay. And were you given, like, a choice with the food? Was there options, or was it just kind of whatever was given you had to eat?
[B 39:19]: There was kind of breakfast options when you went into the big canteen on time, you'd get up to choice options. Okay. Nighttime and suppertime, suppertime used to get— they used to— that was a good thing about suppertime in Bullrocks. You used to go shopping with the staff. They used to take the boys shopping and you could pick which you liked, if you know what I mean.
[A 39:41]: Oh right, okay. That was quite good.
[B 39:43]: Yeah. Back then it was unheard of. So they used to— we used to go shopping then, but I think that was even just take you for an hour or two or something.
[A 39:55]: So you would go shopping with the staff for the food?
[B 39:58]: For supper time, just no for dinners and lunches, not just late at night. Used to be yourself at about 7, 8 o'clock. They used to take you shopping, you pick what you wanted.
[A 40:10]: Nice, okay.
[B 40:12]: There was like 12 people in there, 12 or 16 around the dormitory, so you had to— they couldn't exactly get everybody a bit of activity, you know what I mean?
[A 40:22]: Yeah, understandable.
[B 40:24]: Back then, you're young, it was— when you're young boys, it was like hot dogs and buggers, chips. That was the main thing.
[A 40:32]: Yeah. Okay, and how was— what was the staff like in there? Was it half and half?
[B 40:45]: Some of them were alright, some of them weren't.
[A 40:47]: Yeah, just the same as before. Ah, yeah, it's kind of—
[B 40:51]: some of them are nice, very nice actually. Some of them are, and some of them are just assholes, basically.
[A 40:58]: Yeah, fair enough.
[B 40:59]: Keep saying that about people, you know.
[A 41:03]: No, you're all right. I'd rather you were honest. What about the other children? Did you get along with them?
[B 41:10]: Eh, half and half. Some of them not. Some of them, I dunno. You've been in a dorm before. The 4Es used to stick together, if you know what I mean. Yeah. And then there's 4 and there's 4 there. You're kind of stuck between the 4Es, if you know what I mean.
[A 41:26]: Yeah, so you kind of have no real choice but to try and get along.
[B 41:29]: Well, you kept together because it was actually just, it was just a joke, to be honest with you. I didn't understand it. So it was like 40 hours in a room, we go in, well, you tried to go in, but you didn't get a choice. You were in a room and they used to just, when you're in here, that's it. Yeah. And then there was their boys in another room you used to like, and then there were boys in another room you didn't like. So they could make it that way, as soon as they could see that you didn't get on there. Yeah, absolutely. You'd love to chew it, chew your end in, if you know what I mean.
[A 42:00]: Yes, of course. Were there any rules in Balrostie that you can remember? No, no. And what about any punishments? Ah, there was punishments.
[B 42:12]: I used to get locked in your room and a few of the guys in there that I still know who they are, they used to hit you and throw you about and lock you in your room and all that, didn't they? A lot of them in that Balrossie are just going to like them. The worst thing about Balrossie was the teachers were the worst.
[A 42:29]: Really? Okay, we'll get into that in a— I'm just— because I'm going to pop that into the other box in our note sheet, which is about the abuse. So I would ask, you know, did anything happen there that you would now consider abuse to be? Sexual, physical, emotional, or neglect? Which of those would you say happened in Balrossie? Physical and neglect.
[B 42:48]: Because there was a few of them that used to hit you and throw your boot and batter you and lock you in your room. And the teachers, some of the teachers that used to go, they were worse than the actual staff you dealt with when you were in your dorm. Yeah, you can actually handle a lot. Yeah, I can basically— you can actually handle your heat even though you have a really cold kidney. You know what I'm saying? Yeah. You'd love to bump into them outside.
[A 43:17]: Right, yes. Can you give me one clear example, so one clear time where this physical abuse and neglect happened? Happened a few times in there.
[B 43:27]: A few times?
[A 43:27]: Can you give me like one really key one that you'll always remember?
[B 43:32]: I was in the shower and I was refusing to go to school to get a shower and the guy just bounced my knee plate off the tiles in the shower. And actually just battered me and then told me get a shower and just walked up.
[A 43:45]: And was that a teacher or a staff member?
[B 43:48]: That was a staff member.
[A 43:49]: And did you say you hit your head off the tiles?
[B 43:52]: Yes, both my heels right off the tiles in the shower and told me get a shower on that. Then I was refusing to go to school and get a shower. I remember that, and I didn't actually know the guy's name. So what was his name? Derek. I can't remember his second name. Derek.
[A 44:08]: That's okay, it's good.
[B 44:09]: He bounced my head right off the tiles in the shower and told me I'd get a washing or that.
[A 44:16]: He told you you would get a lashing? A wash. A wash. A lash. A wash. Okay. Yes. And did he do anything else other than bounce your head off the shower tiles?
[B 44:28]: I just grabbed me before, told me that Yeah, I showed up, we were going to school.
[A 44:34]: Okay. Can I ask when this happened? Were you in the— was it in the shower room? Yes. And were you clothed? Yeah, just my pyjama bottoms on. Okay.
[B 44:47]: I remember it well.
[A 44:50]: It might sound silly, but for the, you know, the— not the truthfulness, but for the redress to really understand this, can you remember what, even anything about the pyjama bottoms? You know what colour they were? They were blue. Did they have any patterns?
[B 45:04]: No, just blue.
[A 45:09]: Okay, no problem. And what happened after that? You know, was the bruising— was there any marks?
[B 45:15]: Ah, there was bruising and fear and things like that. I just got a shower and get ready and went to school because I didn't know how to deal with the guy again because he was just— he was a moron, just evil.
[A 45:34]: Mm-hmm. Okay. How often would this happen? Was it, you know, was the abuse a daily thing, or, you know, every now and then a thing? Every now and then, yes. Every now and then, okay. And did it ever change or get worse?
[B 45:51]: It changed for the staff. It wasn't the same staff. It was different staff at times, aye.
[A 46:01]: Okay. Okay.
[B 46:02]: The only thing I liked about Bullrossie was the food. That was it.
[A 46:09]: Would you say the food was better than any other care setting?
[B 46:13]: Eh, no. Okay. Because I've not got to the last one yet. Okay, go on then.
[A 46:20]: I can't wait to hear about this full English breakfast.
[B 46:24]: That was one of them.
[A 46:26]: Kemble was the best one. Was it?
[B 46:28]: Even though people say, even though a lot of people have bad things to say about it.
[A 46:33]: Okay, so what immediate effects did you experience while in Balrossie? So, you know, again, pain, injury, fear, shame, sleep problems, bedwetting? Yes, all. All of it?
[B 46:44]: I couldn't wait to get out. I just hated the place.
[A 46:48]: And what about And with, am I on Balrossie? Yes, Balrossie. What about with Balrossie with the bedwetting?
[B 46:55]: Yes, I used to do that quite a lot, yes.
[A 46:57]: And what would happen in this institute for that? You know, were the staff helpful? Were they not?
[B 47:02]: No, you had to do it yourself because it was a dormitory. That's what dormitories were like. You had to change all your own beds and things like that.
[A 47:11]: Was there ever any comfort from staff?
[B 47:13]: You know, \"Oh, it's okay.\" No, yeah, some of them were alright, as I said to you. Yeah, some of them are nice and some of them— you see, you probably notice that yourself with people when you do interviews. People probably tell you some of the staff are brand new, some of them are mummin'. You'll probably notice that a lot.
[A 47:27]: Yeah, and it's always the bad ones that people remember the names of, never the good ones. Well, I say good ones, I say good ones, but you know, I remember a lot of the names of the good ones that I like. Can you give me some of the names that you remember?
[B 47:44]: I can remember first names, I can't remember.
[A 47:46]: First names is perfectly fine.
[B 47:48]: One of the good ones when I was in Bulrushy was a guy called Jimmy McWilliams. Okay, he stayed in Johnstone. He was a very nice man because he ended up coming to Kibble. Okay. Another guy called Thomas Shirky, he was, he was a mate in Bulrushy. He was brand new, he came to Kibble as well. He came to He ended up in my night shift in Kibble as well.
[A 48:14]: Oh God.
[B 48:15]: You end up remembering half of them and then you go, ah, that's her second name, you kind of remember.
[A 48:21]: Yeah, what about, apart from Derek, can you remember any of the other bad staff members' names? Yes, there was Charles Horne.
[B 48:28]: He was a teacher. Yes, Charles Horne. Yep. And Thomas McCallum, he was, they were the head, they were two of the head teachers in the place. They were They were famous for hitting people in Bullrossie. I remember the two of them well. I don't know if they're still alive or not, but they were two— Thomas McCallum and Cheryl Thorne. Cheryl Thorne was the headteacher in the school. Thomas McCallum was the headman.
[A 48:57]: And they were the ones who were quite well known for hitting people? Yes. Did they ever hit you? Yes.
[B 49:06]: They were two main man in Cabell, eh, Bullroxy. You probably hear the names quite a lot if you're dealing with people from Bullroxy. We do see a lot of names constantly popping up, yeah. If you're dealing with people from Bullroxy, they were two main mans.
[A 49:24]: Yeah. Did you ever tell anyone what was happening in this one?
[B 49:29]: Yes, but they're the head teachers and things like that, so you're not going to believe them, are you? Used to tell your kids, you used to tell your staff, you used to get ding dong, ding dong. Yeah, just to get knocked, because they were the head teachers. They were the teachers in Morrosey, they were the worst. Apart from that guy, I can't remember his second name. I know he's staying in Wrenthwaite next to me just now, but I can't remember. Okay.
[A 50:01]: So now let's move on to Kibble, shall we? So I have— is there anything else you want to say about Balrossie? No. No? Okay. I'm glad it's shut.
[B 50:12]: Yeah. So we just go through the other 3.
[A 50:18]: Okay, so let's move on to Kibble. So I have you being down in Kibble from 1997 to 1998? Yes. What was Kibble? Was it a residential school? Was it a house? Boys' school, yes, residential. Okay. And again, what was it like? Did you have your own room?
[B 50:49]: Yes, I had my own room in Kibble, yes.
[A 50:51]: Own room, okay. Was it a big house that you stayed in?
[B 50:56]: It is flat units, it was like dormitory units, 4 separate units of us in Kibble.
[A 51:05]: Okay, 4 separate units. What about routines, was there any particular routines there that you can really remember?
[B 51:11]: Yes, you had to be getting a minute to try to get on the showers.
[A 51:15]: Sorry, could you say that again for me?
[B 51:19]: I'm just getting a bathroom.
[A 51:20]: Oh, no problem.
[B 51:22]: I had a wee bit of tea and a couple of Weetabix. Couple of Weetabix, that's all. You had to get up in the morning, you got to shovel and all that and things like that.
[A 51:29]: Was there a specific time you had to wake up there? I guess you had to go to school because the school was in the place. So what time would you wake up if you can remember?
[B 51:39]: Eh, half 7, quarter to 8 roughly.
[A 51:42]: Yeah, okay.
[B 51:43]: So I had to be at school for 9. Then you had your breakfast and you had to get a shovel and things like that.
[A 51:54]: Okay, did you have a school uniform? Just your own clothing. Own clothing, okay. And were you ever provided any clothing?
[B 52:02]: Yes, you used to get a bus ticket. Yeah, yeah, pretty cool.
[A 52:09]: Like a grant? I used to get a grant in there.
[B 52:12]: Yeah. I can't remember the names. I know the names, but I can't remember what they're called. They used to take you shopping and that.
[A 52:20]: Were you allowed to buy kind of with that grant whatever clothing that you wanted, or was there kind of rules surrounding it?
[B 52:26]: No, you could buy as long as it wasn't football clothes. You could buy what you wanted if you wanted.
[A 52:36]: Okay. What about the food in this one? Could be nice, yes. Yeah, were you given choice? Yes, very good choice. Okay, did you eat meals together? Yes.
[B 52:58]: Where? Okay.
[A 53:08]: Um, what about the schoolwork there? Was the school okay? Uh, yes, it was quite fine.
[B 53:14]: It was only a class and things like that. It was actually all right.
[A 53:17]: Okay. And any contact with family?
[B 53:22]: Eh, I think sometimes my mom phoned, but she used to phone and she was drunk, and I used to tell the staff, don't answer her. But no, I don't think— did anybody ever come and see me in Liverpool? I don't think they did. I never really had much contact with family, and I used to go and see my gran and that, and my other gran, when I was in Kibble. Used to go for day visits, and Kibble was just along from my house at the time.
[A 53:47]: Okay. Still there, fair enough. Yeah. What about the staff? Was it just, again, half and half?
[B 53:54]: Yes, it's half and half, but most of them are actually alright now.
[A 54:00]: Okay, what about the other children?
[B 54:03]: Kinda, you like some of them, you don't like some of them.
[A 54:11]: Okay, and was there any rules?
[B 54:19]: Eh, no, not really. There used to kinda, there was a few that I asked could you bring her in, but nah, used to, had certain rules but not many, no. And what about any punishment?
[A 54:30]: No, that's kind of—
[B 54:31]: actually, kibble was actually all right, even though you've probably heard a lot about it.
[A 54:35]: I actually liked it. Well, people have different experiences, you know. There's always going to be that people might say that, um, they had the best time in Ballarat, but it wasn't for you. It was just, you know, it's just all different, isn't it?
[B 54:50]: I think that I actually wanted once Last time Paisley and Kibble was always known as a place that people didn't like to go. I actually liked it.
[A 54:58]: Yeah, so there was no punishments, but was there anything that happened that you would now as an adult consider to be abuse, neglect, or harmful in a form of sexual, physical, emotional, or neglect? No. No, okay.
[B 55:14]: I knew a lot of the staff in Kibble as well.
[A 55:16]: You didn't like any of the staff?
[B 55:18]: I said I knew a few of them, right?
[A 55:20]: Oh, you knew a few of them?
[B 55:22]: Yes, it was just kind of— Paisley's not that big, you know what I mean?
[A 55:25]: Yes, he said it was Timmy Williams and Thomas Shetty.
[B 55:30]: Right, Thomas Shetty, he was an ex, but I knew a few of the staff. When I'm in the cab, I'll meet a few of the staff, and I still speak to a few of the staff when I'm out and about, having a pint and things like that.
[A 55:39]: Yeah, okay. Do you know what? Maybe that's helpful.
[B 55:44]: I know a few of the staff in trouble with time-based limiter. I speak to them regularly because they're nice and they speak to me.
[A 55:51]: So yeah, you can't have been a bad kid then, can you?
[B 55:55]: No, actually, years ago a lot of people had bad things to say about the company. When you first get told that you can stay there, you go, ah no, not a couple. Yeah. And you come back, you're at the end of it, you go, ah, it's not that bad.
[A 56:06]: Yeah. Was it a secure unit?
[B 56:13]: No, it wasn't then. It's new. It's kind of mixed.
[A 56:16]: Ah, okay, okay.
[B 56:17]: It used to be just boys, but now they've got lassies in it, and it's a secure unit now. I mean, it's kind of one of them richest homes in Scotland, I think.
[A 56:30]: Yeah, okay, I get what you mean. Was the bedwetting still happening in Kibble?
[B 56:36]: I mean, you bet they're not much, because you've got You felt safer in there, if you know what I mean.
[A 56:43]: And if you did wet the bed, what would happen?
[B 56:46]: They just tended to say, well, actually, some of the staff are alright, and you said to them and all. The staff are actually alright, a lot of the staff in there.
[A 56:57]: Okay. Did you have any problems sleeping in Kibble, or were you okay? It was alright.
[B 57:04]: The first couple of nights, you go, ah, no, it's kind of, because you're in a strange place, but after that, no, it was alright. As I said, yes, that was probably the best place I've been.
[A 57:16]: Yeah, and I would ask, you know, did you try and tell anyone or get any help, but it doesn't sound like you needed to.
[B 57:26]: Oh, Kibble was actually pretty, pretty good advice already.
[A 57:31]: In a few words, can you describe Kibble to me, like how you felt there? I felt safe. Yeah.
[B 57:38]: And that was the first time in a long time I felt safe when I was in a kibble, because it wasn't exactly the way people made it out to be. A lot of people made kibble look bad years ago. Yeah. But it wasn't. But as you were saying, everybody's got their own experience.
[A 57:54]: Well, there is a lot of kibbles as well. They've got stuff everywhere. So the Glasgow one might have been really awful, and then the Paisley one wasn't too too bad, you know what I mean?
[B 58:03]: Oh, when I was in the home zone, they only had the people. Oh really? Right, Kibble's opened up. Look at hostels, they've got Glasgow and stuff, haven't they? This point, they'll get Shields and St. Mungo Football Club and all that as well.
[A 58:20]: Yeah, so I never had all that, never had all that when I was in there. Not too bad then. Is there anything else you'd like me to add down for Kibble? No, Kibble was okay.
[B 58:31]: I know it's a bad thing to say something in a claim for compensation, but Kibble was— there's no point lying— Kibble was actually nice.
[A 58:39]: Yeah, that's fine. I actually liked it. Just because you liked one of your five doesn't mean the rest were great. You're allowed to have— and I'm quite glad that you would have had that last one being that kind of a safer place. It must have been such a relief being in there.
[B 58:54]: It was, it was actually, I was quite happy being in there. It was actually, it made me feel safe getting there.
[A 59:01]: Well, that's all that we would want for you, to feel safe, so I'm quite glad. And I'm the one who's doing your claim and telling you it's okay to have had a safe place, okay? That was it. Yeah, so I'm just going to quickly, before I move on, is there anything else that you would like to add for grief that you might have remembered?
[B 59:19]: No. I was too young to remember anything.
[A 59:21]: What about Beech Avenue?
[B 59:24]: Eh, no.
[A 59:26]: Newfield? Nah, I've visited the place. Yeah, and Balrossie? Visited Balrossie. Okay, so what I'm going to do now is I'm moving on to the next section, and this is about all of the care settings overall, not just one or two. Okay, it's all of them. So across all of the placements, what were the names of the main people responsible for your abuse? The names? Yeah, so I'll just go back through really quick actually, because you gave me most of the names, didn't you? So I'll just— I'll go in and I'll copy and paste them through because I don't feel like we need to re-go through them.
[B 60:07]: Ah, there was 3 main ones, yes.
[A 60:10]: So I've got Derek, Charles and Thomas? Yes. Okay, are you happy for them to be the only names that we put on, or is there anyone else who you would like to be named? No, that's it. Okay, I also want you to be aware that none of these people will be aware that you've said their names, okay? It's just gonna be— yeah, well, fair enough. Some people panic and they don't want it, but it's fine.
[B 60:37]: No, you're not, absolutely.
[A 60:40]: Were other children affected, and did you witness abuse or harm to anyone else?
[B 60:45]: Yes, I witnessed abuse to a few people I was in homes with. I think a lot of people did.
[A 60:51]: I think that happens.
[B 60:52]: I think you've probably heard that a lot. You witness a lot in your own homes, especially when you're young, because even if you're that young, you don't get believed. I don't care what anybody says, you don't get believed. Yeah, I think that's how they brought out this redress because of Yeah, definitely.
[A 61:08]: And is there any children who you witnessed or witnessed you being abused whose names that you can remember at all? No. Okay, no worries at all, don't worry. Why do you believe that the local authority should have been aware of what was happening?
[B 61:25]: They should have been aware. I think a few of the homes I was in, like Barossie and Newfield, I think the local authority was aware of it. But they couldn't approve it. So I know Balrossie was actually under investigation, I know Newfield not, but I don't think they could in the grave. I don't think, you know, local authorities, they can't approve things they don't deal with.
[A 61:47]: Yeah. Were complaints ever discouraged, ignored, or punished? Nope. And were you ever moved, threatened, or disbelieved because of these complaints?
[B 62:10]: Threatened, aye.
[A 62:11]: And what were you threatened with?
[B 62:13]: Well, the staff threatened you to leave, but they kind of threatened to be near disciplinarian.
[A 62:21]: Okay. Have you ever reported the abuse to police, an inquiry, a professional, or any authority? Reported it to a couple of the staff, but you only believe.
[B 62:31]: Never reported to police because that was a staff responsibility, reported police back then.
[A 62:36]: Okay. Why did you move between the different placements, and were the reasons ever explained to you?
[B 62:44]: No, they weren't never explained. They just kept moving me, which I didn't like because it's just— we get moved about too much. It shouldn't have happened. Obviously you're not going to have a settled life if you keep moving. Yeah.
[A 63:08]: Did you ever run away, refuse to return, or ask to be moved? That'll be quite a few times, yes. And what would happen when you ran away?
[B 63:23]: I ran away and tried to run away from Bellrossie and ended up, me and 5 other boys running away from Bellrossie in my pyjamas and actually got to Kirkmaccormick, Port Glasgow and got on a train and actually came to Belkisley, Port Glasgow, in the train in my pyjamas.
[A 63:40]: So you ran away from Bellrossie in your pyjamas?
[B 63:45]: Yes, me and 5 other boys. Hopped on a train?
[A 63:49]: Yes, to Glasgow.
[B 63:51]: That'll be in the police report, because it was— everybody used to talk, there was 5 of us, me and 5 others. We left Kilmacon, Kilmacon, Port Glasgow's about 68 miles to Kilmacon, and they end up leaving Bullrosey because they didn't like it and end up getting on a train at Port Glasgow, Port Glasgow to Ferguson, and went to my auntie's in Ferguson.
[A 64:16]: Were the police the ones that caught you and returned you?
[B 64:19]: Yeah, police picked us up and took us back to Bullrosey, yes.
[A 64:22]: There should have been a police report. There probably is. I'll have to double-check that one.
[B 64:27]: It's got to be because they were in my pyjamas and hoosecoat.
[A 64:32]: Why did you run away? Just didn't like the place.
[B 64:34]: Just didn't like it. We ended up leaving it and then we got returned to the place at about 5 in the morning or something like that.
[A 64:43]: And what happened when you were returned?
[B 64:45]: No, I just totally go to my bed and then they get made to get up 2 hours later for school. Right, okay. I remember that. It was just one of the things that you think about it now, you say that was quite funny, that.
[A 64:59]: I shouldn't laugh, but I think it's the thought of 5 kids in their pyjamas getting on a train, nobody asking any questions.
[B 65:08]: No, they just let us on the train, that's it.
[A 65:10]: I think that's the part that got me a little bit because I think the first thing I'd do is, why are you in your dramas?
[B 65:17]: Well, that main ticket wasn't written to Morris. The train got wrecked, the cart they were in, and they got off at St James's next to Ferguson and walked all the way to Mantis' house, and then Mantis grasped at us and pulled the poles, and we got picked up. There's got to be enough police support because they picked up my pyjamas, no? There's got to be there somewhere.
[A 65:43]: Yeah, there should be. What age did you leave the care system?
[B 65:49]: 16 and a half, 17, roughly.
[A 65:54]: Okay, and what were your circumstances after? So where did you go once you were released from care?
[B 66:00]: I went to my gran's for 2 months and then I didn't like that and I got my own house. So I've stayed myself since I was— before I was 17. I've maintained since then. No support after I left. There was no support? No, I think you should have been supported when you left here.
[A 66:20]: I would have to agree, especially when you're—
[B 66:23]: I was about 16 or so. Yeah. And you think there'd be support there for you. Nah, there wasn't any support, just basically when you're that age, get to fuck and just that's you. No, there's a lot of support now in your wee care.
[A 66:38]: Yeah, so I'm now going to move on to the next section, which is all about the impact on your whole experience. So it is going to be, you know, how the combined experience has affected you. So how did the experience affect you at the time in a way of such as your safety, your trust, your confidence, your sleep, behaviour, education, relationships, or your ability to speak up?
[B 67:04]: That's kind of, that's them all. It sticks really in your brain. It's kind of mentally, you know, it's always in your brain. You just sit and think about it. That's why I drink as much, because you just can't even no think about it when you were young. Yeah, it's kind of just one of the things you wish you could forget, but you can't.
[A 67:34]: Yeah, I've got that.
[B 67:36]: It's mainly mentally now, because you're older, it just sticks with you constantly.
[A 67:42]: Yeah, so that is actually the next question. So how has it affected your mental health? Things such as anxiety, depression, trauma symptoms, panic, flashbacks, nightmares, self-harm, or suicidal thoughts?
[B 67:54]: Yes, flashbacks and nightmares and things like that. Yes, that's kind of— that's funny, the main things that people don't understand about it. That's kind of— you do get flashbacks, you get memories, you get mental health problems, things like that. It sticks to you constantly.
[A 68:13]: Have you got any mental health problems, Patrick? No, none diagnosed, just alcohol. Just alcohol. Okay, that came back.
[B 68:22]: That's up in court.
[A 68:26]: And would you classify yourself as alcohol dependent or an alcoholic? Alcohol dependent. Alcohol dependent. Okay, I get medication after the doctor for it. Okay, no problem.
[B 68:37]: For my stomach, I've damaged my stomach leaning into the drink.
[A 68:42]: Was there ever any substance abuse?
[B 68:45]: No, I've never took drugs. Okay, never even thought of it. I don't even think I've ever smoked a joint, to be honest with you.
[A 68:55]: Fair enough, that's the best way, isn't it?
[B 68:58]: I know, that's kind of— yeah, when I stayed in Birkdale Park, it was kind of a bad area back in the '90s for drugs and hanging about, but I never even took a necky, mind.
[A 69:13]: Um, what about any self-harm or suicidal thoughts?
[B 69:18]: I've had suicidal thoughts, aye, but I've never self-harmed, no.
[A 69:21]: Okay. Okay. Do you take any medication for any kind of sleep problems?
[B 69:32]: I've got— I take sleeping tablets, but that's far. Causing my sciatica in my back and leg. I get sleepless nights a lot.
[A 69:40]: Okay. How has your experience in care affected any relationships?
[B 69:48]: I don't really have relationships, no. I've not got much friends either because I don't really trust much. I'm kind of a loner, and that's kind of— that affected me being in homes because you don't know who to trust. Yeah. I think I've got one close pal and that's about it. And at my age, at 44, you think you're for funnels.
[A 70:11]: Yeah. What about intimacy? Has it ever affected— has your experience ever affected your ability to be intimate with someone?
[B 70:18]: I've not really been intimate with many people, to be honest with you. Okay. I've had a couple of relationships, but I don't really tell them nothing, if you know what I mean. I think that you keep it all to yourself. It does affect you because some of the women you go out with you don't really tell us nothing, you don't say nothing. So sometimes you're better off just keeping things to yourself. Yeah. You don't tell anybody about your physical abuse and all that, I've never really done it, no.
[A 70:48]: Yeah. What about your— obviously you said that you can't really trust people. Would you say that trust is one of the biggest things it has affected? Yes. Yeah. And what about any isolation? Do you ever find yourself isolating yourself?
[B 71:03]: Yes, I kind of— I don't really do much. I'm kind of a hussy person. I'm kind of— I'm not a socializer. Okay. I'd rather sit in the house with 10 cans and don't speak to people. And that's part of the reason.
[A 71:21]: Yeah. And what about your confidence?
[B 71:25]: Confidence is low at times. It's not great, my confidence, but as you know, your confidence, sometimes it's good, sometimes it's bad.
[A 71:34]: Yeah, it can always flip, can't it?
[B 71:37]: It's up and down. Aye. Yeah, okay.
[A 71:40]: Is there anything else you'd like to say about the effect it's had on relationships, any friendships, anything like that? It's just isolation, basically.
[B 71:49]: Cause it is. It's just a joke. Actually, I know it's a bad thing to say, I think care homes should be shut. Well, back in the day. I don't know what they're like now, right enough, but I've heard a lot of good things about care homes these days.
[A 72:05]: Well, you kind of question why now. Aye. How has your overall experience affected your education, your work, your opportunities, finances, housing, or day-to-day stability?
[B 72:20]: It's kinda affected them all, 'cause I kinda don't work and things like that.
[A 72:24]: You don't work?
[B 72:25]: I'm on disability, aye. Okay. It affects your confidence, actually. It's kinda sticks in your head and I've tried workin' a couple of times and then things just come into your head and you end up going, \"Ah, I can't do bother with this, I just wind me head.\" Sometimes you depress yourself there thinking about it. Yeah. And then there are times you're all right, if you know what I mean.
[A 72:46]: It's kind of— No, I understand.
[B 72:51]: I'd love company, to be honest with you. I've had a couple of relationships and sometimes the woman go out and you don't look happy, and then at times you look happy. It's just— I think it's— I don't know what it is. It's just 50/50. I think it just comes and goes. Yeah, yeah. It's always there.
[A 73:05]: It's not going away, I don't think. Mr Patrick, is there anything that triggers you? Any places, smells, authority figures, institutions, or situations that you would avoid because it triggers you?
[B 73:18]: Well, I don't really get much, so I think I don't really know that answer to that. I can't really answer that one.
[A 73:22]: Yeah, no, that's okay. You don't have to.
[B 73:25]: I don't like being in private places like councils and institutions and things like that. I don't like that. I don't even like going to my doctor's because there's a lot of people about. These are my doctor's phones, mate, because I think I told them I don't like coming to surgeries.
[A 73:44]: So would you say that you avoid contact?
[B 73:47]: I avoid contact with people, yes. I think that's in my heart, mate.
[A 73:54]: And do you avoid contact with people because of what you went through or because of the aftermath?
[B 73:59]: Could have went away through and after myself. Yeah, I think that even my pal says to me, you need to start getting out now. And you don't, you don't tell people anything that happens to you. So yeah, I'm quite happy you've picked them up. That's all you do.
[A 74:14]: Okay, what impact has this experience had on your life overall?
[B 74:21]: I've not got a life basically. To be honest with you, I've not really got a life. My life is basically a loner, been in the house myself and kind of keep myself to myself.
[A 74:34]: Yeah.
[B 74:35]: Everybody else has got a life, they go out and socialise, things like that, but you don't want me. I don't know what it is, I don't know. I was kind of hoping it would go away, but no, it's not.
[A 74:46]: What if, so how do you, like, what do you think would have been different about your life had you not have been in care?
[B 74:54]: I don't know, I think maybe if I was in care, I would have had a career or had a family or had a normal life, but no, I've not got any of that. That might match the care settings I'm in. Yeah. I've not got a family, I've not got a career, I've not got anything like that. I think if I was in care, this You sit and think to yourself, I might have had a life. No, these days, no, you've not got a life. Yeah.
[A 75:27]: Have you ever received any counselling, therapy, mental health, addiction, GP, hospital, or professional support? No. Okay.
[B 75:37]: As I said, you don't tell people, you keep it to yourself. It's another thing that a lot of people don't get out of the tin. Sorry, you talk to your lawyer, I think.
[A 75:47]: Yeah, they've got to keep themselves private and confidential. Yeah, there's nothing— there's no judgement about it. People, you tell who you want to tell, and if you don't want to tell anyone, you don't need to. Nobody's— there's no force in you to tell anyone, do you know what I mean? You don't need to. I know it's your business.
[B 76:04]: I don't tell anybody anything, and that's why I'd love to have been able to speak to people now, but now you can Well, I appreciate your bravery speaking to me about it.
[A 76:16]: It helps and it means a lot that you've trusted me with it. Have you ever been diagnosed with any relevant health conditions or taken any medication? I take medication just now. Yeah, what medication is that?
[B 76:32]: Amitriptyline.
[A 76:37]: And is that your sleeping tablets? No, that's sleeping enough to help your mouth. Okay. Any other medications, or is it just the amitriptyline and the sleeping tablets?
[B 76:47]: Quite a few. Some of Aston.
[A 76:54]: Okay.
[B 76:55]: And then there's Cocodamol.
[A 76:59]: Yeah. I used to take that.
[B 77:07]: And my Loxican.
[A 77:14]: Okay, I'll just leave them in there for now. I'm sure we'll have on your GP records all of your medicines. Yeah. Are you receiving support now? No. No. Okay. Is there any sibling, relative, friend, partner, or professional who you would like to provide a supporting statement for your claim? No, I don't.
[B 77:41]: I've not told anybody. I've not said to anybody about it. Yeah, okay. I spoke to the advice, they kinda said if you've not spoke to anybody, first thing I'll ask is kinda especially your boss.
[A 77:54]: Yeah, so I'm going to ask you the last couple of questions now, so we are close to the end. So why are you applying to the Scottish Redress Scheme, and what would you like to come from telling your storey to the Scottish Government about what you went through?
[B 78:08]: I'd like them to deal with what happened back in the past and actually accept responsibility for no damming up, to help young people in care. Never really done nothing to help people in care homes back in the day. I think there should have been something there, but they didn't do that here at the care homes in Baroda, did they?
[A 78:34]: Yeah. And what would you like to come from, like, telling your storey? Like, where— what do you want people to know from telling your storey?
[B 78:43]: I want them to know what happened back in the day, and I don't want people just to ignore what happened back in the day, because a lot of people just ignore it. Go, 'It happened back in the day, but it's the past.' It's not the past. It's not the past for people that suffered it.
[A 78:55]: Yeah, absolutely. It's actually—
[B 78:57]: it's in the future. It's still in their heads, and it's still in— I know a few people in homes that have been homes that committed suicide through all this and all that. Yeah, that's actually— I don't understand why people say, 'Oh, that was years ago, just ignore it,' and all that. It's just— it's not something you can ignore. Yeah. It's there on some people's memories, that's what it is.
[A 79:19]: Yeah. And what would acknowledgement mean to you? So what would the Scottish government acknowledging what you went through mean to you?
[B 79:32]: It'd mean a lot if you get an apology off them and admitted that the care homes back in the day, when they should have been, it shouldn't have been happening. There should have been rules, there should have been people checking up in care homes they should have been hanged on the gallows back in the day. I'm glad it should have happened back in the day.
[A 79:49]: Yeah, see, they should have been monitored more closely. Ah, because it's just—
[B 79:55]: you want the Scottish government to take responsibility, but I think when I'm bringing out the red vest map, they're taking some kind of responsibility, but they're not taking it all. They're just saying, we'll give you compensation, that's it. Yeah, and it's and we'll get an apology. I don't think that's enough. I actually think they should have done something back then. It's just politicians and governments, they just, they don't care about the public. They never have.
[A 80:25]: Yeah. Is there anything else that you would like Redress Scotland to understand about what happened or the harm that you lived with?
[B 80:43]: I'd like them to understand what happened, completely. I hope it doesn't happen to other people. It's running behind me, it's mentally invasive, it just stays with you, it just doesn't go away. I think that's why they brought Redress up, because the Scottish government knew it was wrong and they brought that up. I brought that to you people for conversation. I don't think conversation's enough.
[A 81:05]: No, it's nowhere near justice.
[B 81:08]: I don't think you've got to obey the conversation. I mean, it's just— it might make your life a wee bit happier and make you better and that, but it's not going to bring back your youth and your young and maybe your future and that. Your future's basically fucked, if you know what I mean.
[A 81:23]: Yeah, I don't think they understand that.
[B 81:27]: I think they're just saying we'll give you compensation, that's it. We'll give you an apology, that's you. That's it, baby, that's you. I don't think that's enough, man. No, I think it should have been dealt with years ago. I think it was 2000, was it 2022? They brought this up. Yeah, they did this scheme. That should have been years before that. Absolutely.
[A 81:51]: And dealt with before that. Is there anything important that we haven't covered today?
[B 81:57]: No, I think we've covered quite a lot.
[A 81:59]: Yeah, is there any— I've spoken for much of years. Well, do you know what, I'm glad that you were able to do so with me. It's just, it's me, I just make people feel really comfortable. Is there any wording that you would like to have handled carefully? No. No? Okay. How are you feeling?
[B 82:18]: I could see a lot of phone numbers, but I just couldn't.
[A 82:21]: You should not. Tell them you've changed your mind.
[B 82:25]: I'm not really a hater. I don't like swearing much.
[A 82:29]: I'm not a big swearer. No, only when necessary, eh?
[B 82:34]: I know, Celtic's playing tonight.
[A 82:38]: You've just signed that Alex Oxlade-Chamberlain, haven't you?
[B 82:42]: He's been there for the last year. He's been there over a year now.
[A 82:45]: I thought it was only a couple of months. That's how far behind I am.
[B 82:49]: He signed last— when did he sign? I don't know, just now? August? Oh, was it? Oh God. He signed in January. Ah. A year's deal. A year's deal. They just give him a new year's contract. Was it?
[A 83:05]: Yeah, you won the last cup, didn't you?
[B 83:08]: I won the last one, won the weekend off.
[A 83:10]: You're doing pretty well for the start of this season. Not so much. That's a good point. No, I like the football. I try and keep up with a bit of it.
[B 83:23]: My favourite player years ago when I was young was Alan Shearer. I liked him.
[A 83:26]: I'm from Newcastle. I loved Shearer. Shearer was brilliant.
[B 83:32]: He played with Chris Sutton at Blackburn. He was— Yeah, he did. Chris Sutton played for Celtic, sure. Yeah, Shearer was good.
[A 83:40]: I liked them, Shola Myobi. He was good.
[B 83:46]: Yeah, one of the best players with Newcastle I've seen ever was Faustino Asprilla. Yes. Yeah, him and Genoa were brilliant.
[A 83:55]: Yeah, yeah. I mean, I think they were— we have had some good teams, but this, this, I think this season is going to be a struggle. I know, that's why I'm a bit gutted. I'm not clutching on straws to this season, I'll tell you that.
[B 84:11]: Sold Tonali, sold Guevara, sold Isaac last year, sold Gobert to Barcelona. I know, sold about 300+ million pounds worth of players.
[A 84:21]: Yeah, and haven't even bought anyone proper yet. I know. I've bought someone actually, bought someone from Benfica.
[B 84:28]: Ah, a right-back? Yeah. The guys that own Newcastle are richer than Man City.
[A 84:34]: Can't spend it though, can we? I know. It's all this financial fair play, but it's not fair, is it?
[B 84:40]: Well, if we just sell a few of our players, I think we'd be able to spend that.
[A 84:44]: Oh, you'd like to think so, wouldn't you? But apparently not. So we'll see how this season goes. It might be that I ring you in a few months to tell you Redress's decision and we're relegated already. Oh, God. Patrick, how are you feeling after discussing all of this?
[B 85:00]: Aye, aye, I think it'll go.
[A 85:04]: Yeah, and do you feel safe to be ending the call with me?
[B 85:08]: Yes, aye, it's better.
[A 85:10]: Couldn't wait to speak to you. I'm glad. Is there someone you can contact for support if you need any support?
[B 85:18]: I've got a good pal, he's back in the East Midlands, he comes in quite a lot.
[A 85:22]: Oh, that's good, I'm glad. So I'm now going to quickly explain the next steps to you just so that you have a rough idea. So after this call, I'm going to go away and I'm going to neaten up because I've taken it down as notes. I'm going to write it into a full statement. Once that's done, it'll be emailed over to you, so you'll get your statement and you'll get a payment authority letter, and it's just so you can read through it, make sure you're happy with it. You'll sign the statement and the payment authority letter, and that'll get sent back to us. We'll then send it off to Redress, and you'll have to do an identification verification So it's literally a 20-second WhatsApp video call where our head solicitor and my manager joins the call with you, and you'll hold your ID up to your face and they'll say yep, and then it's done. Okay, it's really, really quick. It's in like 20 seconds and then it's done. Okay, we don't really hang about with it. No problem. Are you happy with how the next steps have been explained? Yes. Perfect. Well, that is your witness statement complete, Patrick. So I will, like I said, go away, write this up, and I will contact you when it is ready for you to read through and sign, okay? That's brilliant, thanks, you're welcome. Alright, thank you very much for your time and thank you for trusting me to open up to me, okay? No problem, enjoy your day. You enjoy the rest of your day too, Patrick. I'll speak to you soon. Thank you, bye-bye. Bye., `formatted_transcript` = [A 00:02]: Hi there, can I speak to Patrick Bishop? Hi Patrick, it's Leah calling from MMA Legal to do your witness statement. Is now still a good time for you?
[B 00:11]: Yes, it was.
[A 00:12]: Perfect. Before I start, I do just have to let you know that call is recorded for training and monitoring purposes, and for data protection, could you confirm your date of birth and your postcode for me please?
[B 00:25]: 10th of August 1993, postcode PSD1NH.
[A 00:28]: Amazing, thank you very much. So just before I get into the actual witness statement itself, I'm just going to ask you a couple of questions just so I know that we can still continue. Let me just get them up. Have you previously made any civil claim, criminal injuries claim, redress application, complaint, police report, inquiry statement, or claim to another scheme about any abuse received in care?
[B 00:55]: No.
[A 00:56]: No. Have you ever received any payment, apology, settlement, or decision? No. No. Okay, no worries at all. And are you comfortable and happy to continue today?
[B 01:14]: Yes, that's all.
[A 01:16]: Yeah. Do you need anyone with you or any other adjustments?
[B 01:21]: No, actually, no. I just like doing things myself.
[A 01:24]: Okay, fair enough. Do you understand that the purpose of the statement is to be sent to redress and agree that it can be used for your redress application and any supporting evidence?
[B 01:35]: Yes, I know that.
[A 01:36]: Perfect. I've created a bit of a chronology of care, so a bit of a timeline of your care settings. I would like to go through that with you first just to ensure that I'm not missing any, okay? Okay, so in 1992 I have Griff Children's Home.
[B 01:57]: Great, that's good.
[A 01:58]: Greif, sorry, that's my, that's my bad. I've got Greif Children's Home. I'm not very good at the pronunciation part. And then in 1994 I've got a Beach Avenue.
[B 02:11]: Beach Avenue was before Greif.
[A 02:14]: Before Greif?
[B 02:15]: Yes.
[A 02:16]: Okay, um, you just bear with me. Okay, so from the care records that we've received, it only states that Greif was the first one. So are you saying that there was Beech before Greif?
[B 02:54]: No, I just can't remember, but I'm sure Beech Avenue was before Greif. But my granny died when she died, 1991, '92, so it might be right then. Okay, that's what I meant to hear.
[A 03:12]: Um, I mean, the, the records that we have do show— so it was Grieve Children's Home in 1992.
[B 03:20]: Yes.
[A 03:21]: And then returned back to your mother.
[B 03:25]: Yes.
[A 03:25]: And then back into care in April 1994, and that was into Beech Avenue.
[B 03:32]: Right. Yes, that might be right. Yes.
[A 03:34]: Okay, no problem. And I've then got, after Beach Avenue, I've got Newfield Resource Centre.
[B 03:41]: Yes, that's right.
[A 03:42]: Yes, in the Campsie unit.
[B 03:45]: Yes, that's Campsie. And so if I was on— and that's in Johnstone.
[A 03:51]: Yes, I've then got Balrossie.
[B 03:54]: Yes, that's Balrossie Boys' Home, but end up— they call it Rossie Home now because it's shut.
[A 04:01]: Yes, I've then got Kibble.
[B 04:03]: Yes, that's it. I've been great. I've just messed up.
[A 04:06]: No, that's okay, don't worry. I just wanted to clarify before we continued. I would hate for us to get halfway down and then, uh, missing something.
[B 04:14]: I think quite a few, so like 5 or something.
[A 04:18]: It looks like 1, 2— yeah, it looks like 5. And then after Kibble, you were released, uh, to relatives or friends?
[B 04:29]: Yes, I stayed with my gran for a couple of months and then I got my own house.
[A 04:32]: Okay, perfect. Well, if that's all correct, then let's crack on.
[B 04:36]: Okay.
[A 04:38]: I know you'll have to excuse any of my pronunciations. I'm not the best at this.
[B 04:43]: Some things I can't pronounce.
[A 04:47]: It's that most of it is like the towns and the city names.
[B 04:51]: I'm like One of them's in Culmacolm, one of them's in Johnstone, one of them's in Bridgerear, one of them's in Paisley, and one of them's in Hunterhall, that's in Paisley.
[A 05:02]: Yeah, well, I spent the first couple of months doing this job calling Renfrewshire, Roofrenshire. I think there was a few times I said North Ayrshire was North Asia, so, you know, we've got there now though. Okay, so I just want to let you know that you are in complete control of this meeting. You can take a break, skip a question, or ask me to reword anything. Please note that some questions can be upsetting because they do concern your care in time and its impact, okay?
[B 05:39]: Yes, I know.
[A 05:40]: So where did you grow up and who did you live with before you went into care?
[B 05:45]: I lived with my mum before I moved here. I lived with my gran, and eventually she died. I was always with my mum on and off, and then I was with my gran on and off. I was kind of, I wasn't really in an actual setting, if you know what I mean.
[A 06:02]: Yeah, just a house or a flat?
[B 06:04]: Yeah, they were flats, aye.
[A 06:06]: Flats, yeah.
[B 06:08]: Yes.
[A 06:08]: And did you have your own bedroom?
[B 06:11]: No.
[A 06:12]: Shared?
[B 06:13]: Yes.
[A 06:14]: Okay. What was the food like at home? You know, just, was it nice home-cooked meals?
[B 06:19]: No, it's kinda just my mom and that. My mom was an alcoholic, all that, so never had anything like that. So there was like sex, so no, there's nothing to eat.
[A 06:30]: Okay. And you've got— did you say this, there were 6 of you, so there was 5 siblings?
[B 06:35]: Yes, 5.
[A 06:36]: And can I ask how many brothers and how many sisters?
[B 06:40]: There's 3 brothers, 3 sisters, and me, so 7.
[A 06:46]: Okay, and there was 7 of you all together?
[B 06:50]: Yes, and we stayed in the apartment.
[A 06:53]: Okay, and who did you share the bedroom with?
[B 06:56]: Me and my brothers and I.
[A 06:59]: Okay, are you the youngest or the middle? Middle. Middle. Okay, what about school? Did you still go to school before you went into care?
[B 07:15]: I was in primary school, I was in St. Fergus, but I was hardly there. Didn't go well, no. So it was basically your mum's fate on that one, just basically. My mum was an alcoholic, mum was always in and out of jail.
[A 07:29]: Okay, that was that your father. All right, if I do go silent at any moment, it is just so I can type up these notes, okay?
[B 07:40]: That's fine.
[A 07:41]: Uh, no problem.
[B 07:43]: I didn't get high school, didn't I?
[A 07:46]: You didn't go into high school?
[B 07:48]: No, I didn't get high school.
[A 07:50]: Okay. Um, how did you come to enter into the care system?
[B 07:59]: My gran died when I was— she died when I was 10, and my mum was— she was an alcoholic. And I think my mum ended up putting us into care because my gran died, but ended up— I was kind of— I wasn't good at school, so I was going to a boys' home anyway, but me and my brother were in a care with her, so Right, okay.
[A 08:23]: So it was your mum who made the decision. Were you ever told why you were put into care?
[B 08:27]: My mum always came down. She was an alcoholic, so basically put into care because of that, because she never did any visiting much. I always stayed with my other gran and she was always throwing us out and things like that.
[A 08:37]: Right, so you weren't told but you kind of knew?
[B 08:40]: Yes, aye.
[A 08:41]: Okay.
[B 08:41]: We were told the day we walked in that we were going into care.
[A 08:44]: Okay. So I know you've got 6 siblings obviously besides yourself, so you've got 3 brothers and 3 sisters and you're the middle child. Were you separated from any of them in care?
[B 08:55]: Yes.
[A 08:56]: How many?
[B 08:57]: From all—
[A 08:58]: —from all of them?
[B 09:00]: Yes, me and my brother Kevin here, we were not eh— be charmed if there was another one that I was separated to but I wasn't separated to anyone else other than 10 or something.
[A 09:14]: Okay. And did you say so how old were you when you first entered care, did you say about 10? Kind of taking it over, yes, sorry. Yeah, and how did you feel at the time of first entering care? You know, what were your first thoughts, if you can remember anything?
[B 09:30]: I don't know actually how you answer that one because I was quite young, you know what I mean? So sometimes when you're young, you don't tend to think about it. You kind of must feel like brothers and sisters and things like that, but you never really—
[A 09:41]: You never really thought about how you felt?
[B 09:44]: Nah, it's kind of when you're that young, you don't really think about it. No, I'm just so sad because my gran died, and if she didn't die, I don't think I'd be around here, to be honest with you.
[A 10:00]: Oh, bless. Were you very close with your gran?
[B 10:04]: I was very close to her. She was kind of— she was always there when she had cancer, so she passed away. So kind of, that was That's from my wee staffies cocking up.
[A 10:17]: Bless you. Is there anything important about your childhood health, any learning needs, any vulnerability that should be recorded for redress?
[B 10:27]: No, I had ADHD when I was young.
[A 10:32]: Okay, I'll jot that down. Okay, so I'm now going to move on to the next section, and what I'm going to do in this section is I'm going to ask you a multitude of questions but for each care setting one by one, okay? Yes. So I know that there'll be some things that pop up where you're like, oh, that happened in that one as well, but I need to make sure I keep it chronological for when it gets sent to redress, okay? Okay. Perfect. So I'm going to start with Greif Children's Home. So from records, I can see that you entered there on the 12th of February 1992. Can I ask what kind of setting it was? So was it a house? Was it like a There was two houses, so there was two houses, different houses. Two houses. And which one were you in? Was there any name? Did it look—
[B 11:21]: No, just, just both of them are called the Grange. There was two different ones. There was a big house and then there was a wee one next to it, a wee cottage.
[A 11:29]: Okay. And which one were you in? The big house?
[B 11:31]: Yes.
[A 11:33]: Okay. And how many floors was it, can you remember?
[B 11:39]: Yeah, this, hold on, I think there's only 2. 2 floors? Aye, but it's quite a long, quite long at the back. I think it's still there, I'm not sure.
[A 11:52]: Potentially. Some of them haven't really shut down, some of them have kind of, they've kept the building but changed what it's used for.
[B 11:58]: I know Paul Rossi shut down, so that's why I got moved, because it's coming under LSD building, so they moved us up.
[A 12:03]: Right, yeah. So what was the ordinary daily life like in Greif?
[B 12:12]: It was kind of, because you're young, it was kind of, I don't know, it was kind of, there wasn't any idea or set number of people, so you just had to exist there and adapt.
[A 12:20]: Yeah, so what about the actual, so did you have your own bedroom here?
[B 12:25]: In Greif? I don't know, I can't remember. Okay, that's okay. Kinda maybe, I think, but I can't remember the Greif that much because I was that young.
[A 12:33]: That's okay, I'll just— we'll take down what we can remember, and that's absolutely fine. What about toiletries? Can you remember if you were provided with shower gel, toothpaste?
[B 12:45]: No, I don't remember. Don't remember.
[A 12:47]: What about the food? Was the food okay?
[B 12:50]: I don't actually remember what I ate.
[A 12:51]: That's okay, I'm just literally going to list off some things, and if you can't remember, just say no, okay? Okay. What about school? Did you still go to school while in this setting?
[B 13:02]: Yes, when I was in the group, I was still going to Mr Patrick Bishop's for a couple of months.
[A 13:08]: Okay. What about clothing? Did you get provided any clothes there?
[B 13:14]: I don't actually. I can't remember that.
[A 13:17]: Sorry about that. That's all right, don't worry. What about contact with family? Did you still see your mum? No. And was that your decision, her decision, or?
[B 13:29]: It was probably her because she was an alcoholic, you know. Okay. I just, you know, that young, I can't even remember anything about that one.
[A 13:36]: Well, I can't remember what I had for breakfast yesterday, so it's all right. And I can. Okay, what about the staff? What were the staff like?
[B 13:51]: Some of them were all right and some of them were just not all right. You always get that in homes. There's always a mixture, there's always ones that's alright, there's always ones that's not alright.
[A 14:00]: Okay, always just a bit of a mixture of, you know, there's always going to be one or two. Mixture, mixture.
[B 14:06]: Mixture of nice people and mixture of assholes, basically.
[A 14:10]: Fair enough. What about the kids, the other children there, were they alright with you? Did you get along?
[B 14:16]: I can't remember, Mr Patrick Bishop. I can't remember any of them. I think I was only in there for a bit. I think it was the last few months I was in there.
[A 14:23]: I think from what I could see Actually, let me just have a little look.
[B 14:28]: Maybe a bit over 6 months, maybe even more than that.
[A 14:30]: From February until August. Oh, well, no, it's a couple of months.
[B 14:35]: Yeah, a couple of months.
[A 14:36]: Yeah. What about any rules? Were there any particular strict rules that you can remember? No, I can't remember that. Any punishments?
[B 14:46]: Ah, there was punishments. You were thrown in your room and locked in your room and things like that.
[A 14:48]: You would be thrown in your room and locked in? Yes, I— okay, that's what they used to—
[B 14:55]: that's— that happened in quite a lot of homes when I was young. You used to get locked in your rooms and all that, and you were bad and all that.
[A 15:00]: I have heard that from a couple of people, to be fair.
[B 15:04]: It's quite a lot of the bastards used to hit you and all that.
[A 15:07]: Did they hit you in Greif? No. No? Okay. Um, did anything happen in Greif that you would now as an adult consider to be abuse, neglect, or harmful?
[B 15:19]: Just get locked in a room, things like that. I think that's ample. Okay. And grabbed and threw about. That's probably the same as physical abuse, I'd say. Yeah, absolutely.
[A 15:34]: How did it make you feel, you know, like at the time, like when you were being locked in your room, how would you feel?
[B 15:39]: You feel bad when they do that because you normally used to be locked up. It's like imprisonment. Especially when you're that lucky, you're only 10 years old, you go, ah, what's going on?
[A 15:48]: Yeah, absolutely. Um, was it all of the staff that were involved, only a particular few?
[B 15:55]: There's only a couple. It's certainly— I've noticed that, and I noticed that in the buy homes, isn't it? There's always— you always get ones that are brand new, you always get ones that are just arseholes, and you always get ones that shouldn't have been at home because you've been in jail.
[A 16:09]: Yeah, okay. Can you give me one clear example of this occurrence? So where and when did it occur? You know, what happened before?
[B 16:33]: Just give a You were told to do something, you never done it, and you used to be grabbed and threw in your room and all that.
[A 16:39]: And what kind of thing would you do for that to be the punishment? I just can't remember that, to be honest. That's okay, that's okay. Too young, you know, a 10-year-old, you know. Yeah, yeah, of course. Did it happen often? Was it quite a regular occurrence? Yes, it was often.
[B 16:56]: Hang on, Grace, I'm just gonna spanny the hands. They just, I don't think they were trained right to start with to actually deal with people. The young ones are just, I think they just, we'll just put them in the group.
[A 17:09]: Yes. And what about, did it ever become worse or change, or was it kind of just the same thing over and over?
[B 17:16]: Same thing over and over. You always knew when you turned the page or turned around, you were getting locked in a room.
[A 17:22]: What about when you were locked in your room, were you still, were you given any food or water?
[B 17:29]: No, they used to open the door but they're not bringing your dinner.
[A 17:33]: Would you have to eat your dinner in the room or were you allowed to go and eat with everyone else?
[B 17:37]: They used to bring up dinner. There wasn't a toilet in the room either, to be honest with you.
[A 17:42]: Okay. I remember that much. Yeah, so I know it sounds a bit— I know it can be a bit hard to talk about, but with there being no toilet, would you have an accident while you were in there? Aye, just no choice.
[B 17:58]: You either piss yourself or you shake yourself or you push the toilet or something. Yeah. There's no choice when you're locked in a room. It's just, it happened quite a lot back in the day.
[A 18:07]: Would you ask to go to the toilet or were you not able to? It's extremely hard to go.
[B 18:12]: You just get knocked.
[A 18:13]: It's just getting older. Okay. Okay, what immediate effects came from this kind of experience? Was there any pain or injury, any fear, shame, sleep problems, bedwetting, any running away? Yes, that was all.
[B 18:35]: That was all the same. I used to wet your bed, used to run away, used to get fear. Something— that's how you used to run away because you were feared. Yeah. Probably. You've heard that a lot, actually, and been involved in care. You've probably— that's where a lot of people run away because they've been wet in the bed.
[A 18:52]: Yeah. And I'm sorry to ask, but would you wet the bed in Greif? Yes. Yeah. And what would happen if you wet the bed? Were you given any, you know, any comfort? Were you given any—
[B 19:04]: no, certain staff, right, certain staff were alright, certain ones weren't.
[A 19:09]: So would they, like, say, change your sheets?
[B 19:11]: Yes, some of them are all right. So you'll probably hear about a lot. Some of them are already in certain homes. Some of them— it happens in other homes. You always meet nice people and then you meet assholes.
[A 19:20]: Yeah, happens absolutely everywhere. I mean, it's just—
[B 19:23]: you never really— you never got home, you met all nice people. Never happens.
[A 19:28]: You never get a full night's sleep.
[B 19:30]: Right. Okay. I don't know, sometimes you wish for it, but it wasn't gonna happen, so you just had to go. That's when you're 10-year-old, I mean.
[A 19:43]: So yeah, absolutely, absolutely. Um, did this happen to anyone else, or did you ever— did anyone else ever witness this happening to you, you know, being locked in that room? No, I just do what I say.
[B 19:56]: People out there, people may probably witnessed it happening to me and all, but yeah, you're a lot young, you can't remember, but it did happen to other people. Used to happen to a lot of people in there.
[A 20:10]: Yeah, of course.
[B 20:13]: That was one of the worst ones.
[A 20:15]: Fife was the worst one? One of them, aye. Okay. And when you say you would be kind of, you know, grabbed or thrown into your room, was there ever any bruises, any handprints?
[B 20:32]: Yes, I was always bruised when they grabbed me and hit me and things like that. It always happened. Okay. You're 10, you're up there, back that long, you can remember certain things but you can't remember it all.
[A 20:44]: Yeah, of course. And did you ever tell anyone or try and get any help because of that?
[B 20:49]: Yeah, I used to tell the night staff and all that, but when you're that young, you don't think they'll believe you when you've been in a home. They just shy me about them, just ignore you. Yeah, even the nice ones, they used to say, right, I may borrow and just walk away and things like that. So, okay, you end up going like this, you end up seeing the hank of their arseholes. Yeah, yeah, because they used to make you— even if you made a complaint, you just get ignored because you're that young. Okay.
[A 21:27]: So that is everything for Greif. Yes. So I'm now going to move on to Beech Avenue. So I'm going to ask the same question again. What was Beech Avenue? Was it a home? Was it a residential school? It was just—
[B 21:40]: it was like two houses knocked into one. Just a home. It was just like two normal houses and they knocked it through into one. Okay.
[A 21:49]: And can you remember how many floors were in this house? 2 floors. And where was your bedroom? Top floor. Okay. Did you have your own bedroom or shared? Own bedroom. Own bedroom.
[B 22:07]: I think there was about 10 people in all or something.
[A 22:10]: In the home? Yes. Okay. What about the toilets? You know, was there— were they shared? Were the showers shared? Well, they're shared toilets, yes. Shared toilets, okay.
[B 22:22]: There's a couple of them, there's a couple on the top, one on the bottom.
[A 22:28]: Okay, no problem. Okay. And what about the food here?
[B 22:46]: It was actually all right, but you can't really remember much of it. Yeah, you're still going to school, you're in there, so mostly I'm used to the school, you know what I mean?
[A 23:02]: What about, would you like eat dinner together or eat breakfast together?
[B 23:06]: Yes, you used to do that. Okay. That was actually, Beech Avenue was actually the best one.
[A 23:15]: It was the best one? Yes. Okay. What about hygiene-wise? Was there any toiletries provided?
[B 23:27]: I just cannot remember that, to be honest with you. I just cannot remember, too young. So I just actually liked the home, I thought it was quite good.
[A 23:35]: Yeah, no, that's absolutely fine. What about clothing? Did you go with the clothing that you had from home or were you provided new?
[B 23:42]: Covenants I came to home, right? Yeah. I can't actually remember getting any clues in there. I don't think I was in there that long either.
[A 23:51]: Let me have a little look and see. Yeah, Beach Avenue was about 2 months.
[B 23:57]: It wasn't that long. Okay. Because I left there and they put me on Newfield.
[A 24:02]: Yes, I've got Newfield. That's the next one, just for this one. What about contact with family? Was there still no contact? No, no contact, no. Okay, and what about the staff? What were they like?
[B 24:15]: Actually, it was a guy, a Mr Rankin, and his wife. They owned a fruit stall next to Bell Street. They were actually, him and his wife were actually buried inside.
[A 24:27]: Okay, okay, cool, got that. And what about the other children? Were they okay?
[B 24:33]: Yes, I know someone in from Cherries, so yes, they were actually all right.
[A 24:37]: You know some of the names? Yeah, yes I do. Can you give me just a couple? It just really helps to solidify the statement is all.
[B 24:45]: There was Elizabeth Campbell. Yeah. Sharon McAllister.
[A 24:54]: Yeah. That was two.
[B 24:56]: And then my brother Kevin, he was in there too.
[A 24:58]: Your brother Kevin was in there too. Is he an older brother? Younger, okay. He's youngest. Youngest, okay, got that. Did anything happen here that you would now consider abuse, neglect, or harmful as an adult? No. No, okay. And I know the question is, what was different about this placement compared with the others? I know you said it was the best one. What made it the best one?
[B 25:28]: The staff are actually very nice. The husband— there was a husband and wife that owned the fruiters as well, but they ran that. So I don't know if you— I can't remember, but I knew Mr Rankin. He used to take us to the fruiters. And Mr—
[A 25:42]: who, sorry?
[B 25:43]: His name is Mr Rankin. I can't remember his first name. The fruiters in that, in Welshgate, were just along the way where I stayed in Paisley. So there's something called Paisley. On the fruiters, and he used to take you to the fruiters and that, and you just used to help yourself. I remember to see the shed and I just thought—
[A 26:00]: Okay, I'm glad that there was at least, you know, one place that was safe for you.
[B 26:04]: That was the only one, aye.
[A 26:06]: Oh, bless you. I'm going to move on now to Newfield. So I can see that you were there for about 6 months as well. Yes. What was Newfield in a sense of, was it a house?
[B 26:20]: It was not, it was units. There was like 4 or 5 different units because it was a residential home for boys and girls.
[A 26:28]: It was a residential, okay, boys and girls, plus the school was inside. Okay, and how many people were there to a unit? Can you remember it all? That's okay.
[B 26:46]: I'd say 6 plus, wasn't it? Yeah.
[A 26:49]: So we'll go with like just 6 or more to a unit, and you said there was about 4 or 5 units?
[B 26:58]: Yes, there was. They were named after islands: Campsie, South, Iona.
[A 27:06]: They were named after islands. And I've got you down as being in the Campsie unit, is that right? Yes, I was in Campsie and South. Campsie and South? No. Okay. Okay, what about the units? What did they look like? You know, was there a kitchen, dining room? There was a kitchen, dining room, yes.
[B 27:29]: Couches. Just looked like— the units kind of looked like a house, you know what I mean?
[A 27:35]: Okay. What about your bedroom? Did you have your own bedroom or did you share? I had my own bedroom, yes.
[B 27:42]: Own bedroom.
[A 27:43]: And what about bathrooms?
[B 27:45]: Yes, there was shared bathrooms, yes, for the residents.
[A 27:49]: And what about showers? Was there shared showers?
[B 27:52]: Eh, can't remember, but I know there was baths.
[A 27:54]: I remember that back then. Were they shared baths, so kind of everyone would take it in turns to use the baths? Yes. Okay. What about routines? Was there any specific kind of bathing routine, you know, was it you have to bath in the morning and night, or? No, not really. No, no.
[B 28:10]: Okay, I think it was kind of your choice, if you know what I mean.
[A 28:15]: Yeah, okay. You didn't have a choice? Oh, you had a choice?
[B 28:20]: It was up to you, but nobody ever said to you, go for a shower in the bathroom every day, which I think you should have. Yeah, okay.
[A 28:29]: Um, what about the food?
[B 28:34]: I think it's actually all right, as I can remember, but I cannae remember that much, darling.
[A 28:38]: Yeah, again, it's just one of them. Right. And what about toiletries? Can you remember being provided shower gel, toothpaste, toothbrush? No, I cannae, no. Is that that you can't remember, you weren't given them? I cannae remember. Okay, no, that's okay. I just wanted to clarify that I didn't get that any mistaken. No, I can't remember.
[B 29:05]: Then I got to be about older. I know of it, but no, I can't remember that, no.
[A 29:09]: Okay, no problem at all. And what about contact with family? Was there still no contact?
[B 29:14]: Eh, I don't think anybody ever came to see me in the tube, no.
[A 29:18]: Okay. What about the staff? What were the staff like in this place? Half and half.
[B 29:23]: Half of them were alright, half of them were arseholes. Okay.
[A 29:27]: I don't know what I need to put. No, no, say what you need to say, honestly. There's no— You're all right?
[B 29:34]: Some of them are all right, some of them were just—
[A 29:36]: shouldn't have been there, if you know what I mean. What about the other children there? Eh, it's kind of—
[B 29:42]: some of them are all right, some of them aren't. Kinda, they've probably seen this, they've probably seen the same as me. He was all right, he wasn't.
[A 29:49]: Yeah, well, you're never going to get along with everyone. That's it, kinda.
[B 29:53]: You don't know them, so yeah, you go, ah, fuck you.
[A 29:57]: Yeah. What about any rules? Was there any rules that you can remember from here? No. What about any punishments?
[B 30:08]: I used to get locked in your room and battered and all that in there. I didn't like that place at all.
[A 30:13]: So they would take you to your room?
[B 30:16]: Some of the staff used to hit you and things like that, throw you in your room and things like that.
[A 30:23]: Okay. So I know you've just said that, but I'll ask the same question again. Did anything happen there that as an adult you now consider to be abuse, neglect, or harmful? Yes. And how would you label that?
[B 30:37]: Physical abuse, getting hit and battered, and cleaning your room and locked in your room. I haven't done that. I just didn't like the place at all. I just couldn't stand it.
[A 30:49]: Okay.
[B 30:51]: And you've made a complaint, tell staff, as I said to you, you just get knocked. They just ignore you.
[A 31:01]: And who was responsible for the physical abuse?
[B 31:05]: The staff.
[A 31:06]: The staff. And was there any, you know, was it just a particular set of staff or was it kind of all of them?
[B 31:11]: No, just this kind of, as I said to you, some of them are alright, some of them on me. Yeah, you know, it's not in order. You probably notice that in all your claims you're dealing with someone. A lot of people, some of the staff they like, and some of them they're just—
[A 31:23]: no. Yeah. So can you give me one clear example of a time when you were physically abused? What happened beforehand, what happened during, and what happened after? But it's just, just—
[B 31:40]: I can't even remember what happened before that. I remember getting hot grabbed and threw my room and things up.
[A 31:46]: So can you remember where it happened? You know, was it in a communal area?
[B 31:50]: It was in a— no, it wasn't in a communal area, it was in a private bit.
[A 31:54]: In a private what, sorry? Just in a private bit. In a private bit of the unit. And so what did the member of staff do?
[B 32:07]: He actually just grabbed me and And actually punched me and actually threw me on the bed, then locked the door.
[A 32:16]: Did he physically hurt you apart from grabbing you? Yes, he actually whacked me. He actually punched me. And where did that hit? At my face. Okay, and was there a mark after, I'm assuming?
[B 32:35]: Yes, I suppose.
[A 32:37]: And then he locked you in your room? Yes. And how long were you left for?
[B 32:43]: Yeah, a good few hours.
[A 32:47]: And can you remember what happened when you were let out of your room?
[B 32:51]: I was just like, my roommate, quite a nice staff actually, what happened to your face? I said he whacked me, and then all of a sudden, and get caught up a bit, I fail. That's what they used to say. Obviously, a young lady and they're adults, they've got to believe they're adults.
[A 33:09]: Yeah, that's what happens. Okay, now how often did this happen?
[B 33:20]: A couple of times.
[A 33:23]: But it wasn't a regular occurrence?
[B 33:26]: No, it's just Couple of times with certain staff, yes.
[A 33:29]: And did it ever change or become worse?
[B 33:33]: No, not really, no. Just kind of the same people all the time. They just used to hit me and grab me and throw me in the room. Never liked the place, never liked Newfield at all.
[A 33:44]: Okay. Okay. And what was the immediate effect from this? You know, was there still, was there any bedwetting, sleep problems?
[B 33:54]: You're bedwetting, you don't want to go to sleep and then this happens to you. You lie awake all night thinking you've got to clean the hickey and all that as well. Yeah. It's kind of one of the places I like to forget.
[A 34:10]: I just don't like that at all. Yeah, absolutely understandable. Just going to ask really quick, just like I asked with the old one, in Newfield, what were the staff like when you did wet the bed?
[B 34:23]: Yes, some, as I said, some of them used to change it, some of them didn't bother at all.
[A 34:27]: And the ones that didn't bother, was that left to you to deal with? Yes. Okay, and was that so, for example, you would have to change your own bedsheets or go for a quick bath, clean off? That's a good day yourself, yes. Okay, and some, some would help and some just wouldn't? Some of them are all right, some of them Okay, um, did the same thing happen to anyone else, or did you ever witness anything?
[B 35:02]: Yeah, I'm sure a few people in here now, you've witnessed it, you've seen it happening, and things like that.
[A 35:11]: And would other people have seen it happening to you? Yes. Okay. Did you tell anyone what was happening?
[B 35:22]: Yes, I told other members of staff, but as I said to you, when you're that young, they don't believe you. Actually, they don't think I'm as bad as much as you do, you know.
[A 35:38]: And what was different about this care placement compared to the others?
[B 35:42]: Just, just, I don't know what it was. I just, I couldn't take that. I just didn't like it. I couldn't take the voice at all. I just couldn't make it. Some homes you mustn't go around, some homes you don't.
[A 35:55]: Yeah, absolutely. Okay, I'm now going to move on to Balrossie. So just for your knowledge, there is only 2 placements left, so we're going to do Balrossie now and then we'll do Kibble, and then that is everything for the in-depth of each placement. Okay. Okay, would you like to take a break at all, or you're happy to continue?
[B 36:13]: No, Marie, I've got a can.
[A 36:15]: Perfect. What type of setting was Balrossie? Was it a residential school or a house?
[B 36:22]: A residential de-listed school. It was— there was what, 1, 2, 3— I think it was like 1, 2, 3, 5 houses. It's actually turned into flats now. It's in Kilmacomb, and Some of the flats are worth a fortune.
[A 36:40]: Yeah, and how long were you in there for? I believe that looks like a year and a half, 2 years maybe. Looks like you were there for about 1, 2— I'm trying to work out— 2 years minus 1 month, right? About 23 months, that's it.
[B 36:57]: Yes, yeah, I remember that because I ain't got no memorable losses because I remember talking to a couple of police officers and they said it was getting renovated on the flats. Wow, okay. And it was a lassie building, so they didn't understand that.
[A 37:14]: Yeah, so again, kind of like what with the rest, what was your daily life? So what was the actual accommodation like? Did you have your own bedroom?
[B 37:25]: No, it was dormitories.
[A 37:29]: Okay, and how many did you share with? 4. And were they 4 other males? Yeah, yes, it was just boys. Yes. Okay, no problem. I just have to cheque just because sometimes it can be mixed. What about bathroom-wise?
[B 37:51]: It was just a 1-bed shared bathroom, yes.
[A 37:54]: Was that just shared between the 4 of you in the dormitory, or was it shared between everyone? There was 30 people in there.
[B 38:00]: There was 30 of you? In the one floor, yes. It was shared between us all. Okay. Which I didn't agree with that either.
[A 38:10]: Yeah. Were there showers, baths?
[B 38:13]: There was just showers and urinals and sinks.
[A 38:17]: There wasn't any baths, no. Okay. What about any routines? Was there any specific routines that they kept you in?
[B 38:26]: No, not really. She used to tell you in the morning, \"I'm going to shower. If you want a shower, go out.\" Okay.
[A 38:32]: What about your school? Did you still do schoolwork? School was in Neeples. Okay, it was in there.
[B 38:38]: It was a boys' school, yes. You had to go to school.
[A 38:43]: Okay. What about the food? Can you remember anything about the food? Food was actually quite good, actually.
[B 38:49]: She used to take me, she used to get your dinner. You used to get your breakfast in your dormitory. Okay. Then lunchtime, there was a big canteen for everybody in the full home. And then at tea time, you used to bring your dinner. And then at supper time, you bring your dinner.
[A 39:11]: Okay. And were you given, like, a choice with the food? Was there options, or was it just kind of whatever was given you had to eat?
[B 39:19]: There was kind of breakfast options when you went into the big canteen on time, you'd get up to choice options. Okay. Nighttime and suppertime, suppertime used to get— they used to— that was a good thing about suppertime in Bullrocks. You used to go shopping with the staff. They used to take the boys shopping and you could pick which you liked, if you know what I mean.
[A 39:41]: Oh right, okay. That was quite good.
[B 39:43]: Yeah. Back then it was unheard of. So they used to— we used to go shopping then, but I think that was even just take you for an hour or two or something.
[A 39:55]: So you would go shopping with the staff for the food?
[B 39:58]: For supper time, just no for dinners and lunches, not just late at night. Used to be yourself at about 7, 8 o'clock. They used to take you shopping, you pick what you wanted.
[A 40:10]: Nice, okay.
[B 40:12]: There was like 12 people in there, 12 or 16 around the dormitory, so you had to— they couldn't exactly get everybody a bit of activity, you know what I mean?
[A 40:22]: Yeah, understandable.
[B 40:24]: Back then, you're young, it was— when you're young boys, it was like hot dogs and buggers, chips. That was the main thing.
[A 40:32]: Yeah. Okay, and how was— what was the staff like in there? Was it half and half?
[B 40:45]: Some of them were alright, some of them weren't.
[A 40:47]: Yeah, just the same as before. Ah, yeah, it's kind of—
[B 40:51]: some of them are nice, very nice actually. Some of them are, and some of them are just assholes, basically.
[A 40:58]: Yeah, fair enough.
[B 40:59]: Keep saying that about people, you know.
[A 41:03]: No, you're all right. I'd rather you were honest. What about the other children? Did you get along with them?
[B 41:10]: Eh, half and half. Some of them not. Some of them, I dunno. You've been in a dorm before. The 4Es used to stick together, if you know what I mean. Yeah. And then there's 4 and there's 4 there. You're kind of stuck between the 4Es, if you know what I mean.
[A 41:26]: Yeah, so you kind of have no real choice but to try and get along.
[B 41:29]: Well, you kept together because it was actually just, it was just a joke, to be honest with you. I didn't understand it. So it was like 40 hours in a room, we go in, well, you tried to go in, but you didn't get a choice. You were in a room and they used to just, when you're in here, that's it. Yeah. And then there was their boys in another room you used to like, and then there were boys in another room you didn't like. So they could make it that way, as soon as they could see that you didn't get on there. Yeah, absolutely. You'd love to chew it, chew your end in, if you know what I mean.
[A 42:00]: Yes, of course. Were there any rules in Balrostie that you can remember? No, no. And what about any punishments? Ah, there was punishments.
[B 42:12]: I used to get locked in your room and a few of the guys in there that I still know who they are, they used to hit you and throw you about and lock you in your room and all that, didn't they? A lot of them in that Balrossie are just going to like them. The worst thing about Balrossie was the teachers were the worst.
[A 42:29]: Really? Okay, we'll get into that in a— I'm just— because I'm going to pop that into the other box in our note sheet, which is about the abuse. So I would ask, you know, did anything happen there that you would now consider abuse to be? Sexual, physical, emotional, or neglect? Which of those would you say happened in Balrossie? Physical and neglect.
[B 42:48]: Because there was a few of them that used to hit you and throw your boot and batter you and lock you in your room. And the teachers, some of the teachers that used to go, they were worse than the actual staff you dealt with when you were in your dorm. Yeah, you can actually handle a lot. Yeah, I can basically— you can actually handle your heat even though you have a really cold kidney. You know what I'm saying? Yeah. You'd love to bump into them outside.
[A 43:17]: Right, yes. Can you give me one clear example, so one clear time where this physical abuse and neglect happened? Happened a few times in there.
[B 43:27]: A few times?
[A 43:27]: Can you give me like one really key one that you'll always remember?
[B 43:32]: I was in the shower and I was refusing to go to school to get a shower and the guy just bounced my knee plate off the tiles in the shower. And actually just battered me and then told me get a shower and just walked up.
[A 43:45]: And was that a teacher or a staff member?
[B 43:48]: That was a staff member.
[A 43:49]: And did you say you hit your head off the tiles?
[B 43:52]: Yes, both my heels right off the tiles in the shower and told me get a shower on that. Then I was refusing to go to school and get a shower. I remember that, and I didn't actually know the guy's name. So what was his name? Derek. I can't remember his second name. Derek.
[A 44:08]: That's okay, it's good.
[B 44:09]: He bounced my head right off the tiles in the shower and told me I'd get a washing or that.
[A 44:16]: He told you you would get a lashing? A wash. A wash. A lash. A wash. Okay. Yes. And did he do anything else other than bounce your head off the shower tiles?
[B 44:28]: I just grabbed me before, told me that Yeah, I showed up, we were going to school.
[A 44:34]: Okay. Can I ask when this happened? Were you in the— was it in the shower room? Yes. And were you clothed? Yeah, just my pyjama bottoms on. Okay.
[B 44:47]: I remember it well.
[A 44:50]: It might sound silly, but for the, you know, the— not the truthfulness, but for the redress to really understand this, can you remember what, even anything about the pyjama bottoms? You know what colour they were? They were blue. Did they have any patterns?
[B 45:04]: No, just blue.
[A 45:09]: Okay, no problem. And what happened after that? You know, was the bruising— was there any marks?
[B 45:15]: Ah, there was bruising and fear and things like that. I just got a shower and get ready and went to school because I didn't know how to deal with the guy again because he was just— he was a moron, just evil.
[A 45:34]: Mm-hmm. Okay. How often would this happen? Was it, you know, was the abuse a daily thing, or, you know, every now and then a thing? Every now and then, yes. Every now and then, okay. And did it ever change or get worse?
[B 45:51]: It changed for the staff. It wasn't the same staff. It was different staff at times, aye.
[A 46:01]: Okay. Okay.
[B 46:02]: The only thing I liked about Bullrossie was the food. That was it.
[A 46:09]: Would you say the food was better than any other care setting?
[B 46:13]: Eh, no. Okay. Because I've not got to the last one yet. Okay, go on then.
[A 46:20]: I can't wait to hear about this full English breakfast.
[B 46:24]: That was one of them.
[A 46:26]: Kemble was the best one. Was it?
[B 46:28]: Even though people say, even though a lot of people have bad things to say about it.
[A 46:33]: Okay, so what immediate effects did you experience while in Balrossie? So, you know, again, pain, injury, fear, shame, sleep problems, bedwetting? Yes, all. All of it?
[B 46:44]: I couldn't wait to get out. I just hated the place.
[A 46:48]: And what about And with, am I on Balrossie? Yes, Balrossie. What about with Balrossie with the bedwetting?
[B 46:55]: Yes, I used to do that quite a lot, yes.
[A 46:57]: And what would happen in this institute for that? You know, were the staff helpful? Were they not?
[B 47:02]: No, you had to do it yourself because it was a dormitory. That's what dormitories were like. You had to change all your own beds and things like that.
[A 47:11]: Was there ever any comfort from staff?
[B 47:13]: You know, \"Oh, it's okay.\" No, yeah, some of them were alright, as I said to you. Yeah, some of them are nice and some of them— you see, you probably notice that yourself with people when you do interviews. People probably tell you some of the staff are brand new, some of them are mummin'. You'll probably notice that a lot.
[A 47:27]: Yeah, and it's always the bad ones that people remember the names of, never the good ones. Well, I say good ones, I say good ones, but you know, I remember a lot of the names of the good ones that I like. Can you give me some of the names that you remember?
[B 47:44]: I can remember first names, I can't remember.
[A 47:46]: First names is perfectly fine.
[B 47:48]: One of the good ones when I was in Bulrushy was a guy called Jimmy McWilliams. Okay, he stayed in Johnstone. He was a very nice man because he ended up coming to Kibble. Okay. Another guy called Thomas Shirky, he was, he was a mate in Bulrushy. He was brand new, he came to Kibble as well. He came to He ended up in my night shift in Kibble as well.
[A 48:14]: Oh God.
[B 48:15]: You end up remembering half of them and then you go, ah, that's her second name, you kind of remember.
[A 48:21]: Yeah, what about, apart from Derek, can you remember any of the other bad staff members' names? Yes, there was Charles Horne.
[B 48:28]: He was a teacher. Yes, Charles Horne. Yep. And Thomas McCallum, he was, they were the head, they were two of the head teachers in the place. They were They were famous for hitting people in Bullrossie. I remember the two of them well. I don't know if they're still alive or not, but they were two— Thomas McCallum and Cheryl Thorne. Cheryl Thorne was the headteacher in the school. Thomas McCallum was the headman.
[A 48:57]: And they were the ones who were quite well known for hitting people? Yes. Did they ever hit you? Yes.
[B 49:06]: They were two main man in Cabell, eh, Bullroxy. You probably hear the names quite a lot if you're dealing with people from Bullroxy. We do see a lot of names constantly popping up, yeah. If you're dealing with people from Bullroxy, they were two main mans.
[A 49:24]: Yeah. Did you ever tell anyone what was happening in this one?
[B 49:29]: Yes, but they're the head teachers and things like that, so you're not going to believe them, are you? Used to tell your kids, you used to tell your staff, you used to get ding dong, ding dong. Yeah, just to get knocked, because they were the head teachers. They were the teachers in Morrosey, they were the worst. Apart from that guy, I can't remember his second name. I know he's staying in Wrenthwaite next to me just now, but I can't remember. Okay.
[A 50:01]: So now let's move on to Kibble, shall we? So I have— is there anything else you want to say about Balrossie? No. No? Okay. I'm glad it's shut.
[B 50:12]: Yeah. So we just go through the other 3.
[A 50:18]: Okay, so let's move on to Kibble. So I have you being down in Kibble from 1997 to 1998? Yes. What was Kibble? Was it a residential school? Was it a house? Boys' school, yes, residential. Okay. And again, what was it like? Did you have your own room?
[B 50:49]: Yes, I had my own room in Kibble, yes.
[A 50:51]: Own room, okay. Was it a big house that you stayed in?
[B 50:56]: It is flat units, it was like dormitory units, 4 separate units of us in Kibble.
[A 51:05]: Okay, 4 separate units. What about routines, was there any particular routines there that you can really remember?
[B 51:11]: Yes, you had to be getting a minute to try to get on the showers.
[A 51:15]: Sorry, could you say that again for me?
[B 51:19]: I'm just getting a bathroom.
[A 51:20]: Oh, no problem.
[B 51:22]: I had a wee bit of tea and a couple of Weetabix. Couple of Weetabix, that's all. You had to get up in the morning, you got to shovel and all that and things like that.
[A 51:29]: Was there a specific time you had to wake up there? I guess you had to go to school because the school was in the place. So what time would you wake up if you can remember?
[B 51:39]: Eh, half 7, quarter to 8 roughly.
[A 51:42]: Yeah, okay.
[B 51:43]: So I had to be at school for 9. Then you had your breakfast and you had to get a shovel and things like that.
[A 51:54]: Okay, did you have a school uniform? Just your own clothing. Own clothing, okay. And were you ever provided any clothing?
[B 52:02]: Yes, you used to get a bus ticket. Yeah, yeah, pretty cool.
[A 52:09]: Like a grant? I used to get a grant in there.
[B 52:12]: Yeah. I can't remember the names. I know the names, but I can't remember what they're called. They used to take you shopping and that.
[A 52:20]: Were you allowed to buy kind of with that grant whatever clothing that you wanted, or was there kind of rules surrounding it?
[B 52:26]: No, you could buy as long as it wasn't football clothes. You could buy what you wanted if you wanted.
[A 52:36]: Okay. What about the food in this one? Could be nice, yes. Yeah, were you given choice? Yes, very good choice. Okay, did you eat meals together? Yes.
[B 52:58]: Where? Okay.
[A 53:08]: Um, what about the schoolwork there? Was the school okay? Uh, yes, it was quite fine.
[B 53:14]: It was only a class and things like that. It was actually all right.
[A 53:17]: Okay. And any contact with family?
[B 53:22]: Eh, I think sometimes my mom phoned, but she used to phone and she was drunk, and I used to tell the staff, don't answer her. But no, I don't think— did anybody ever come and see me in Liverpool? I don't think they did. I never really had much contact with family, and I used to go and see my gran and that, and my other gran, when I was in Kibble. Used to go for day visits, and Kibble was just along from my house at the time.
[A 53:47]: Okay. Still there, fair enough. Yeah. What about the staff? Was it just, again, half and half?
[B 53:54]: Yes, it's half and half, but most of them are actually alright now.
[A 54:00]: Okay, what about the other children?
[B 54:03]: Kinda, you like some of them, you don't like some of them.
[A 54:11]: Okay, and was there any rules?
[B 54:19]: Eh, no, not really. There used to kinda, there was a few that I asked could you bring her in, but nah, used to, had certain rules but not many, no. And what about any punishment?
[A 54:30]: No, that's kind of—
[B 54:31]: actually, kibble was actually all right, even though you've probably heard a lot about it.
[A 54:35]: I actually liked it. Well, people have different experiences, you know. There's always going to be that people might say that, um, they had the best time in Ballarat, but it wasn't for you. It was just, you know, it's just all different, isn't it?
[B 54:50]: I think that I actually wanted once Last time Paisley and Kibble was always known as a place that people didn't like to go. I actually liked it.
[A 54:58]: Yeah, so there was no punishments, but was there anything that happened that you would now as an adult consider to be abuse, neglect, or harmful in a form of sexual, physical, emotional, or neglect? No. No, okay.
[B 55:14]: I knew a lot of the staff in Kibble as well.
[A 55:16]: You didn't like any of the staff?
[B 55:18]: I said I knew a few of them, right?
[A 55:20]: Oh, you knew a few of them?
[B 55:22]: Yes, it was just kind of— Paisley's not that big, you know what I mean?
[A 55:25]: Yes, he said it was Timmy Williams and Thomas Shetty.
[B 55:30]: Right, Thomas Shetty, he was an ex, but I knew a few of the staff. When I'm in the cab, I'll meet a few of the staff, and I still speak to a few of the staff when I'm out and about, having a pint and things like that.
[A 55:39]: Yeah, okay. Do you know what? Maybe that's helpful.
[B 55:44]: I know a few of the staff in trouble with time-based limiter. I speak to them regularly because they're nice and they speak to me.
[A 55:51]: So yeah, you can't have been a bad kid then, can you?
[B 55:55]: No, actually, years ago a lot of people had bad things to say about the company. When you first get told that you can stay there, you go, ah no, not a couple. Yeah. And you come back, you're at the end of it, you go, ah, it's not that bad.
[A 56:06]: Yeah. Was it a secure unit?
[B 56:13]: No, it wasn't then. It's new. It's kind of mixed.
[A 56:16]: Ah, okay, okay.
[B 56:17]: It used to be just boys, but now they've got lassies in it, and it's a secure unit now. I mean, it's kind of one of them richest homes in Scotland, I think.
[A 56:30]: Yeah, okay, I get what you mean. Was the bedwetting still happening in Kibble?
[B 56:36]: I mean, you bet they're not much, because you've got You felt safer in there, if you know what I mean.
[A 56:43]: And if you did wet the bed, what would happen?
[B 56:46]: They just tended to say, well, actually, some of the staff are alright, and you said to them and all. The staff are actually alright, a lot of the staff in there.
[A 56:57]: Okay. Did you have any problems sleeping in Kibble, or were you okay? It was alright.
[B 57:04]: The first couple of nights, you go, ah, no, it's kind of, because you're in a strange place, but after that, no, it was alright. As I said, yes, that was probably the best place I've been.
[A 57:16]: Yeah, and I would ask, you know, did you try and tell anyone or get any help, but it doesn't sound like you needed to.
[B 57:26]: Oh, Kibble was actually pretty, pretty good advice already.
[A 57:31]: In a few words, can you describe Kibble to me, like how you felt there? I felt safe. Yeah.
[B 57:38]: And that was the first time in a long time I felt safe when I was in a kibble, because it wasn't exactly the way people made it out to be. A lot of people made kibble look bad years ago. Yeah. But it wasn't. But as you were saying, everybody's got their own experience.
[A 57:54]: Well, there is a lot of kibbles as well. They've got stuff everywhere. So the Glasgow one might have been really awful, and then the Paisley one wasn't too too bad, you know what I mean?
[B 58:03]: Oh, when I was in the home zone, they only had the people. Oh really? Right, Kibble's opened up. Look at hostels, they've got Glasgow and stuff, haven't they? This point, they'll get Shields and St. Mungo Football Club and all that as well.
[A 58:20]: Yeah, so I never had all that, never had all that when I was in there. Not too bad then. Is there anything else you'd like me to add down for Kibble? No, Kibble was okay.
[B 58:31]: I know it's a bad thing to say something in a claim for compensation, but Kibble was— there's no point lying— Kibble was actually nice.
[A 58:39]: Yeah, that's fine. I actually liked it. Just because you liked one of your five doesn't mean the rest were great. You're allowed to have— and I'm quite glad that you would have had that last one being that kind of a safer place. It must have been such a relief being in there.
[B 58:54]: It was, it was actually, I was quite happy being in there. It was actually, it made me feel safe getting there.
[A 59:01]: Well, that's all that we would want for you, to feel safe, so I'm quite glad. And I'm the one who's doing your claim and telling you it's okay to have had a safe place, okay? That was it. Yeah, so I'm just going to quickly, before I move on, is there anything else that you would like to add for grief that you might have remembered?
[B 59:19]: No. I was too young to remember anything.
[A 59:21]: What about Beech Avenue?
[B 59:24]: Eh, no.
[A 59:26]: Newfield? Nah, I've visited the place. Yeah, and Balrossie? Visited Balrossie. Okay, so what I'm going to do now is I'm moving on to the next section, and this is about all of the care settings overall, not just one or two. Okay, it's all of them. So across all of the placements, what were the names of the main people responsible for your abuse? The names? Yeah, so I'll just go back through really quick actually, because you gave me most of the names, didn't you? So I'll just— I'll go in and I'll copy and paste them through because I don't feel like we need to re-go through them.
[B 60:07]: Ah, there was 3 main ones, yes.
[A 60:10]: So I've got Derek, Charles and Thomas? Yes. Okay, are you happy for them to be the only names that we put on, or is there anyone else who you would like to be named? No, that's it. Okay, I also want you to be aware that none of these people will be aware that you've said their names, okay? It's just gonna be— yeah, well, fair enough. Some people panic and they don't want it, but it's fine.
[B 60:37]: No, you're not, absolutely.
[A 60:40]: Were other children affected, and did you witness abuse or harm to anyone else?
[B 60:45]: Yes, I witnessed abuse to a few people I was in homes with. I think a lot of people did.
[A 60:51]: I think that happens.
[B 60:52]: I think you've probably heard that a lot. You witness a lot in your own homes, especially when you're young, because even if you're that young, you don't get believed. I don't care what anybody says, you don't get believed. Yeah, I think that's how they brought out this redress because of Yeah, definitely.
[A 61:08]: And is there any children who you witnessed or witnessed you being abused whose names that you can remember at all? No. Okay, no worries at all, don't worry. Why do you believe that the local authority should have been aware of what was happening?
[B 61:25]: They should have been aware. I think a few of the homes I was in, like Barossie and Newfield, I think the local authority was aware of it. But they couldn't approve it. So I know Balrossie was actually under investigation, I know Newfield not, but I don't think they could in the grave. I don't think, you know, local authorities, they can't approve things they don't deal with.
[A 61:47]: Yeah. Were complaints ever discouraged, ignored, or punished? Nope. And were you ever moved, threatened, or disbelieved because of these complaints?
[B 62:10]: Threatened, aye.
[A 62:11]: And what were you threatened with?
[B 62:13]: Well, the staff threatened you to leave, but they kind of threatened to be near disciplinarian.
[A 62:21]: Okay. Have you ever reported the abuse to police, an inquiry, a professional, or any authority? Reported it to a couple of the staff, but you only believe.
[B 62:31]: Never reported to police because that was a staff responsibility, reported police back then.
[A 62:36]: Okay. Why did you move between the different placements, and were the reasons ever explained to you?
[B 62:44]: No, they weren't never explained. They just kept moving me, which I didn't like because it's just— we get moved about too much. It shouldn't have happened. Obviously you're not going to have a settled life if you keep moving. Yeah.
[A 63:08]: Did you ever run away, refuse to return, or ask to be moved? That'll be quite a few times, yes. And what would happen when you ran away?
[B 63:23]: I ran away and tried to run away from Bellrossie and ended up, me and 5 other boys running away from Bellrossie in my pyjamas and actually got to Kirkmaccormick, Port Glasgow and got on a train and actually came to Belkisley, Port Glasgow, in the train in my pyjamas.
[A 63:40]: So you ran away from Bellrossie in your pyjamas?
[B 63:45]: Yes, me and 5 other boys. Hopped on a train?
[A 63:49]: Yes, to Glasgow.
[B 63:51]: That'll be in the police report, because it was— everybody used to talk, there was 5 of us, me and 5 others. We left Kilmacon, Kilmacon, Port Glasgow's about 68 miles to Kilmacon, and they end up leaving Bullrosey because they didn't like it and end up getting on a train at Port Glasgow, Port Glasgow to Ferguson, and went to my auntie's in Ferguson.
[A 64:16]: Were the police the ones that caught you and returned you?
[B 64:19]: Yeah, police picked us up and took us back to Bullrosey, yes.
[A 64:22]: There should have been a police report. There probably is. I'll have to double-check that one.
[B 64:27]: It's got to be because they were in my pyjamas and hoosecoat.
[A 64:32]: Why did you run away? Just didn't like the place.
[B 64:34]: Just didn't like it. We ended up leaving it and then we got returned to the place at about 5 in the morning or something like that.
[A 64:43]: And what happened when you were returned?
[B 64:45]: No, I just totally go to my bed and then they get made to get up 2 hours later for school. Right, okay. I remember that. It was just one of the things that you think about it now, you say that was quite funny, that.
[A 64:59]: I shouldn't laugh, but I think it's the thought of 5 kids in their pyjamas getting on a train, nobody asking any questions.
[B 65:08]: No, they just let us on the train, that's it.
[A 65:10]: I think that's the part that got me a little bit because I think the first thing I'd do is, why are you in your dramas?
[B 65:17]: Well, that main ticket wasn't written to Morris. The train got wrecked, the cart they were in, and they got off at St James's next to Ferguson and walked all the way to Mantis' house, and then Mantis grasped at us and pulled the poles, and we got picked up. There's got to be enough police support because they picked up my pyjamas, no? There's got to be there somewhere.
[A 65:43]: Yeah, there should be. What age did you leave the care system?
[B 65:49]: 16 and a half, 17, roughly.
[A 65:54]: Okay, and what were your circumstances after? So where did you go once you were released from care?
[B 66:00]: I went to my gran's for 2 months and then I didn't like that and I got my own house. So I've stayed myself since I was— before I was 17. I've maintained since then. No support after I left. There was no support? No, I think you should have been supported when you left here.
[A 66:20]: I would have to agree, especially when you're—
[B 66:23]: I was about 16 or so. Yeah. And you think there'd be support there for you. Nah, there wasn't any support, just basically when you're that age, get to fuck and just that's you. No, there's a lot of support now in your wee care.
[A 66:38]: Yeah, so I'm now going to move on to the next section, which is all about the impact on your whole experience. So it is going to be, you know, how the combined experience has affected you. So how did the experience affect you at the time in a way of such as your safety, your trust, your confidence, your sleep, behaviour, education, relationships, or your ability to speak up?
[B 67:04]: That's kind of, that's them all. It sticks really in your brain. It's kind of mentally, you know, it's always in your brain. You just sit and think about it. That's why I drink as much, because you just can't even no think about it when you were young. Yeah, it's kind of just one of the things you wish you could forget, but you can't.
[A 67:34]: Yeah, I've got that.
[B 67:36]: It's mainly mentally now, because you're older, it just sticks with you constantly.
[A 67:42]: Yeah, so that is actually the next question. So how has it affected your mental health? Things such as anxiety, depression, trauma symptoms, panic, flashbacks, nightmares, self-harm, or suicidal thoughts?
[B 67:54]: Yes, flashbacks and nightmares and things like that. Yes, that's kind of— that's funny, the main things that people don't understand about it. That's kind of— you do get flashbacks, you get memories, you get mental health problems, things like that. It sticks to you constantly.
[A 68:13]: Have you got any mental health problems, Patrick? No, none diagnosed, just alcohol. Just alcohol. Okay, that came back.
[B 68:22]: That's up in court.
[A 68:26]: And would you classify yourself as alcohol dependent or an alcoholic? Alcohol dependent. Alcohol dependent. Okay, I get medication after the doctor for it. Okay, no problem.
[B 68:37]: For my stomach, I've damaged my stomach leaning into the drink.
[A 68:42]: Was there ever any substance abuse?
[B 68:45]: No, I've never took drugs. Okay, never even thought of it. I don't even think I've ever smoked a joint, to be honest with you.
[A 68:55]: Fair enough, that's the best way, isn't it?
[B 68:58]: I know, that's kind of— yeah, when I stayed in Birkdale Park, it was kind of a bad area back in the '90s for drugs and hanging about, but I never even took a necky, mind.
[A 69:13]: Um, what about any self-harm or suicidal thoughts?
[B 69:18]: I've had suicidal thoughts, aye, but I've never self-harmed, no.
[A 69:21]: Okay. Okay. Do you take any medication for any kind of sleep problems?
[B 69:32]: I've got— I take sleeping tablets, but that's far. Causing my sciatica in my back and leg. I get sleepless nights a lot.
[A 69:40]: Okay. How has your experience in care affected any relationships?
[B 69:48]: I don't really have relationships, no. I've not got much friends either because I don't really trust much. I'm kind of a loner, and that's kind of— that affected me being in homes because you don't know who to trust. Yeah. I think I've got one close pal and that's about it. And at my age, at 44, you think you're for funnels.
[A 70:11]: Yeah. What about intimacy? Has it ever affected— has your experience ever affected your ability to be intimate with someone?
[B 70:18]: I've not really been intimate with many people, to be honest with you. Okay. I've had a couple of relationships, but I don't really tell them nothing, if you know what I mean. I think that you keep it all to yourself. It does affect you because some of the women you go out with you don't really tell us nothing, you don't say nothing. So sometimes you're better off just keeping things to yourself. Yeah. You don't tell anybody about your physical abuse and all that, I've never really done it, no.
[A 70:48]: Yeah. What about your— obviously you said that you can't really trust people. Would you say that trust is one of the biggest things it has affected? Yes. Yeah. And what about any isolation? Do you ever find yourself isolating yourself?
[B 71:03]: Yes, I kind of— I don't really do much. I'm kind of a hussy person. I'm kind of— I'm not a socializer. Okay. I'd rather sit in the house with 10 cans and don't speak to people. And that's part of the reason.
[A 71:21]: Yeah. And what about your confidence?
[B 71:25]: Confidence is low at times. It's not great, my confidence, but as you know, your confidence, sometimes it's good, sometimes it's bad.
[A 71:34]: Yeah, it can always flip, can't it?
[B 71:37]: It's up and down. Aye. Yeah, okay.
[A 71:40]: Is there anything else you'd like to say about the effect it's had on relationships, any friendships, anything like that? It's just isolation, basically.
[B 71:49]: Cause it is. It's just a joke. Actually, I know it's a bad thing to say, I think care homes should be shut. Well, back in the day. I don't know what they're like now, right enough, but I've heard a lot of good things about care homes these days.
[A 72:05]: Well, you kind of question why now. Aye. How has your overall experience affected your education, your work, your opportunities, finances, housing, or day-to-day stability?
[B 72:20]: It's kinda affected them all, 'cause I kinda don't work and things like that.
[A 72:24]: You don't work?
[B 72:25]: I'm on disability, aye. Okay. It affects your confidence, actually. It's kinda sticks in your head and I've tried workin' a couple of times and then things just come into your head and you end up going, \"Ah, I can't do bother with this, I just wind me head.\" Sometimes you depress yourself there thinking about it. Yeah. And then there are times you're all right, if you know what I mean.
[A 72:46]: It's kind of— No, I understand.
[B 72:51]: I'd love company, to be honest with you. I've had a couple of relationships and sometimes the woman go out and you don't look happy, and then at times you look happy. It's just— I think it's— I don't know what it is. It's just 50/50. I think it just comes and goes. Yeah, yeah. It's always there.
[A 73:05]: It's not going away, I don't think. Mr Patrick, is there anything that triggers you? Any places, smells, authority figures, institutions, or situations that you would avoid because it triggers you?
[B 73:18]: Well, I don't really get much, so I think I don't really know that answer to that. I can't really answer that one.
[A 73:22]: Yeah, no, that's okay. You don't have to.
[B 73:25]: I don't like being in private places like councils and institutions and things like that. I don't like that. I don't even like going to my doctor's because there's a lot of people about. These are my doctor's phones, mate, because I think I told them I don't like coming to surgeries.
[A 73:44]: So would you say that you avoid contact?
[B 73:47]: I avoid contact with people, yes. I think that's in my heart, mate.
[A 73:54]: And do you avoid contact with people because of what you went through or because of the aftermath?
[B 73:59]: Could have went away through and after myself. Yeah, I think that even my pal says to me, you need to start getting out now. And you don't, you don't tell people anything that happens to you. So yeah, I'm quite happy you've picked them up. That's all you do.
[A 74:14]: Okay, what impact has this experience had on your life overall?
[B 74:21]: I've not got a life basically. To be honest with you, I've not really got a life. My life is basically a loner, been in the house myself and kind of keep myself to myself.
[A 74:34]: Yeah.
[B 74:35]: Everybody else has got a life, they go out and socialise, things like that, but you don't want me. I don't know what it is, I don't know. I was kind of hoping it would go away, but no, it's not.
[A 74:46]: What if, so how do you, like, what do you think would have been different about your life had you not have been in care?
[B 74:54]: I don't know, I think maybe if I was in care, I would have had a career or had a family or had a normal life, but no, I've not got any of that. That might match the care settings I'm in. Yeah. I've not got a family, I've not got a career, I've not got anything like that. I think if I was in care, this You sit and think to yourself, I might have had a life. No, these days, no, you've not got a life. Yeah.
[A 75:27]: Have you ever received any counselling, therapy, mental health, addiction, GP, hospital, or professional support? No. Okay.
[B 75:37]: As I said, you don't tell people, you keep it to yourself. It's another thing that a lot of people don't get out of the tin. Sorry, you talk to your lawyer, I think.
[A 75:47]: Yeah, they've got to keep themselves private and confidential. Yeah, there's nothing— there's no judgement about it. People, you tell who you want to tell, and if you don't want to tell anyone, you don't need to. Nobody's— there's no force in you to tell anyone, do you know what I mean? You don't need to. I know it's your business.
[B 76:04]: I don't tell anybody anything, and that's why I'd love to have been able to speak to people now, but now you can Well, I appreciate your bravery speaking to me about it.
[A 76:16]: It helps and it means a lot that you've trusted me with it. Have you ever been diagnosed with any relevant health conditions or taken any medication? I take medication just now. Yeah, what medication is that?
[B 76:32]: Amitriptyline.
[A 76:37]: And is that your sleeping tablets? No, that's sleeping enough to help your mouth. Okay. Any other medications, or is it just the amitriptyline and the sleeping tablets?
[B 76:47]: Quite a few. Some of Aston.
[A 76:54]: Okay.
[B 76:55]: And then there's Cocodamol.
[A 76:59]: Yeah. I used to take that.
[B 77:07]: And my Loxican.
[A 77:14]: Okay, I'll just leave them in there for now. I'm sure we'll have on your GP records all of your medicines. Yeah. Are you receiving support now? No. No. Okay. Is there any sibling, relative, friend, partner, or professional who you would like to provide a supporting statement for your claim? No, I don't.
[B 77:41]: I've not told anybody. I've not said to anybody about it. Yeah, okay. I spoke to the advice, they kinda said if you've not spoke to anybody, first thing I'll ask is kinda especially your boss.
[A 77:54]: Yeah, so I'm going to ask you the last couple of questions now, so we are close to the end. So why are you applying to the Scottish Redress Scheme, and what would you like to come from telling your storey to the Scottish Government about what you went through?
[B 78:08]: I'd like them to deal with what happened back in the past and actually accept responsibility for no damming up, to help young people in care. Never really done nothing to help people in care homes back in the day. I think there should have been something there, but they didn't do that here at the care homes in Baroda, did they?
[A 78:34]: Yeah. And what would you like to come from, like, telling your storey? Like, where— what do you want people to know from telling your storey?
[B 78:43]: I want them to know what happened back in the day, and I don't want people just to ignore what happened back in the day, because a lot of people just ignore it. Go, 'It happened back in the day, but it's the past.' It's not the past. It's not the past for people that suffered it.
[A 78:55]: Yeah, absolutely. It's actually—
[B 78:57]: it's in the future. It's still in their heads, and it's still in— I know a few people in homes that have been homes that committed suicide through all this and all that. Yeah, that's actually— I don't understand why people say, 'Oh, that was years ago, just ignore it,' and all that. It's just— it's not something you can ignore. Yeah. It's there on some people's memories, that's what it is.
[A 79:19]: Yeah. And what would acknowledgement mean to you? So what would the Scottish government acknowledging what you went through mean to you?
[B 79:32]: It'd mean a lot if you get an apology off them and admitted that the care homes back in the day, when they should have been, it shouldn't have been happening. There should have been rules, there should have been people checking up in care homes they should have been hanged on the gallows back in the day. I'm glad it should have happened back in the day.
[A 79:49]: Yeah, see, they should have been monitored more closely. Ah, because it's just—
[B 79:55]: you want the Scottish government to take responsibility, but I think when I'm bringing out the red vest map, they're taking some kind of responsibility, but they're not taking it all. They're just saying, we'll give you compensation, that's it. Yeah, and it's and we'll get an apology. I don't think that's enough. I actually think they should have done something back then. It's just politicians and governments, they just, they don't care about the public. They never have.
[A 80:25]: Yeah. Is there anything else that you would like Redress Scotland to understand about what happened or the harm that you lived with?
[B 80:43]: I'd like them to understand what happened, completely. I hope it doesn't happen to other people. It's running behind me, it's mentally invasive, it just stays with you, it just doesn't go away. I think that's why they brought Redress up, because the Scottish government knew it was wrong and they brought that up. I brought that to you people for conversation. I don't think conversation's enough.
[A 81:05]: No, it's nowhere near justice.
[B 81:08]: I don't think you've got to obey the conversation. I mean, it's just— it might make your life a wee bit happier and make you better and that, but it's not going to bring back your youth and your young and maybe your future and that. Your future's basically fucked, if you know what I mean.
[A 81:23]: Yeah, I don't think they understand that.
[B 81:27]: I think they're just saying we'll give you compensation, that's it. We'll give you an apology, that's you. That's it, baby, that's you. I don't think that's enough, man. No, I think it should have been dealt with years ago. I think it was 2000, was it 2022? They brought this up. Yeah, they did this scheme. That should have been years before that. Absolutely.
[A 81:51]: And dealt with before that. Is there anything important that we haven't covered today?
[B 81:57]: No, I think we've covered quite a lot.
[A 81:59]: Yeah, is there any— I've spoken for much of years. Well, do you know what, I'm glad that you were able to do so with me. It's just, it's me, I just make people feel really comfortable. Is there any wording that you would like to have handled carefully? No. No? Okay. How are you feeling?
[B 82:18]: I could see a lot of phone numbers, but I just couldn't.
[A 82:21]: You should not. Tell them you've changed your mind.
[B 82:25]: I'm not really a hater. I don't like swearing much.
[A 82:29]: I'm not a big swearer. No, only when necessary, eh?
[B 82:34]: I know, Celtic's playing tonight.
[A 82:38]: You've just signed that Alex Oxlade-Chamberlain, haven't you?
[B 82:42]: He's been there for the last year. He's been there over a year now.
[A 82:45]: I thought it was only a couple of months. That's how far behind I am.
[B 82:49]: He signed last— when did he sign? I don't know, just now? August? Oh, was it? Oh God. He signed in January. Ah. A year's deal. A year's deal. They just give him a new year's contract. Was it?
[A 83:05]: Yeah, you won the last cup, didn't you?
[B 83:08]: I won the last one, won the weekend off.
[A 83:10]: You're doing pretty well for the start of this season. Not so much. That's a good point. No, I like the football. I try and keep up with a bit of it.
[B 83:23]: My favourite player years ago when I was young was Alan Shearer. I liked him.
[A 83:26]: I'm from Newcastle. I loved Shearer. Shearer was brilliant.
[B 83:32]: He played with Chris Sutton at Blackburn. He was— Yeah, he did. Chris Sutton played for Celtic, sure. Yeah, Shearer was good.
[A 83:40]: I liked them, Shola Myobi. He was good.
[B 83:46]: Yeah, one of the best players with Newcastle I've seen ever was Faustino Asprilla. Yes. Yeah, him and Genoa were brilliant.
[A 83:55]: Yeah, yeah. I mean, I think they were— we have had some good teams, but this, this, I think this season is going to be a struggle. I know, that's why I'm a bit gutted. I'm not clutching on straws to this season, I'll tell you that.
[B 84:11]: Sold Tonali, sold Guevara, sold Isaac last year, sold Gobert to Barcelona. I know, sold about 300+ million pounds worth of players.
[A 84:21]: Yeah, and haven't even bought anyone proper yet. I know. I've bought someone actually, bought someone from Benfica.
[B 84:28]: Ah, a right-back? Yeah. The guys that own Newcastle are richer than Man City.
[A 84:34]: Can't spend it though, can we? I know. It's all this financial fair play, but it's not fair, is it?
[B 84:40]: Well, if we just sell a few of our players, I think we'd be able to spend that.
[A 84:44]: Oh, you'd like to think so, wouldn't you? But apparently not. So we'll see how this season goes. It might be that I ring you in a few months to tell you Redress's decision and we're relegated already. Oh, God. Patrick, how are you feeling after discussing all of this?
[B 85:00]: Aye, aye, I think it'll go.
[A 85:04]: Yeah, and do you feel safe to be ending the call with me?
[B 85:08]: Yes, aye, it's better.
[A 85:10]: Couldn't wait to speak to you. I'm glad. Is there someone you can contact for support if you need any support?
[B 85:18]: I've got a good pal, he's back in the East Midlands, he comes in quite a lot.
[A 85:22]: Oh, that's good, I'm glad. So I'm now going to quickly explain the next steps to you just so that you have a rough idea. So after this call, I'm going to go away and I'm going to neaten up because I've taken it down as notes. I'm going to write it into a full statement. Once that's done, it'll be emailed over to you, so you'll get your statement and you'll get a payment authority letter, and it's just so you can read through it, make sure you're happy with it. You'll sign the statement and the payment authority letter, and that'll get sent back to us. We'll then send it off to Redress, and you'll have to do an identification verification So it's literally a 20-second WhatsApp video call where our head solicitor and my manager joins the call with you, and you'll hold your ID up to your face and they'll say yep, and then it's done. Okay, it's really, really quick. It's in like 20 seconds and then it's done. Okay, we don't really hang about with it. No problem. Are you happy with how the next steps have been explained? Yes. Perfect. Well, that is your witness statement complete, Patrick. So I will, like I said, go away, write this up, and I will contact you when it is ready for you to read through and sign, okay? That's brilliant, thanks, you're welcome. Alright, thank you very much for your time and thank you for trusting me to open up to me, okay? No problem, enjoy your day. You enjoy the rest of your day too, Patrick. I'll speak to you soon. Thank you, bye-bye. 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much.\",\"start\":28493,\"end\":29728,\"confidence\":0.9858447299999999469122258233255706727504730224609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So just before I get into the actual witness statement itself, I'm just going to ask you a couple of questions just so I know that we can still continue.\",\"start\":32240,\"end\":40045,\"confidence\":0.89082570000000005361329158404259942471981048583984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Let me just get them up.\",\"start\":42200,\"end\":43103,\"confidence\":0.70079700000000000326139115713885985314846038818359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Have you previously made any civil claim, criminal injuries claim, redress application, complaint, police report, inquiry statement, or claim to another scheme about any abuse received in 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enough.\",\"start\":84639,\"end\":85464,\"confidence\":0.5937356400000000089534069047658704221248626708984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Do you understand that the purpose of the statement is to be sent to redress and agree that it can be used for your redress application and any supporting evidence?\",\"start\":86208,\"end\":94399,\"confidence\":0.89435947000000004525332997218356467783451080322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, I know that.\",\"start\":95140,\"end\":95752,\"confidence\":0.59243553999999998271874801503145135939121246337890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Perfect.\",\"start\":96348,\"end\":97089,\"confidence\":0.76724212999999996664968193726963363587856292724609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I've created a bit of a chronology of care, so a bit of a timeline of your care settings.\",\"start\":98522,\"end\":104707,\"confidence\":0.90015160000000005169340511201880872249603271484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I would like to go through that with you first just to ensure that I'm not missing any, okay?\",\"start\":105689,\"end\":109539,\"confidence\":0.85158604000000004408121867527370341122150421142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, so in 1992 I have Griff Children's Home.\",\"start\":110213,\"end\":116480,\"confidence\":0.84476936000000002469079163347487337887287139892578125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Great, that's good.\",\"start\":117267,\"end\":118023,\"confidence\":0.98035126999999999686252749597770161926746368408203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Greif, sorry, that's my, that's my bad.\",\"start\":118231,\"end\":120563,\"confidence\":0.7188573000000000323694848702871240675449371337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I've got Greif Children's Home.\",\"start\":121068,\"end\":122485,\"confidence\":0.85765089999999999381685711341560818254947662353515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I'm not very good at the pronunciation part.\",\"start\":122550,\"end\":124308,\"confidence\":0.87507279999999998398862999238190241158008575439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And then in 1994 I've got a Beach Avenue.\",\"start\":125519,\"end\":129271,\"confidence\":0.84558599999999994878407960641197860240936279296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Beach Avenue was before Greif.\",\"start\":131461,\"end\":133204,\"confidence\":0.8432743499999999503558001379133202135562896728515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Before Greif?\",\"start\":134002,\"end\":134735,\"confidence\":0.82340789999999997039736854276270605623722076416015625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes.\",\"start\":135305,\"end\":135484,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, um, you just bear with me.\",\"start\":136993,\"end\":141779,\"confidence\":0.85652684999999995074659864258137531578540802001953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, so from the care records that we've received, it only states that Greif was the first one.\",\"start\":163805,\"end\":170934,\"confidence\":0.8665534999999999765663005746318958699703216552734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So are you saying that there was Beech before Greif?\",\"start\":171191,\"end\":173920,\"confidence\":0.8491815000000000335234062731615267693996429443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, I just can't remember, but I'm sure Beech Avenue was before Greif.\",\"start\":174803,\"end\":178930,\"confidence\":0.69901519999999994769979139164206571877002716064453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But my granny died when she died, 1991, '92, so it might be right then.\",\"start\":179074,\"end\":185706,\"confidence\":0.52732140000000005120028845340129919350147247314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay, that's what I meant to hear.\",\"start\":188366,\"end\":189488,\"confidence\":0.729018500000000013727685654885135591030120849609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, I mean, the, the records that we have do show\\u2014 so it was Grieve Children's Home in 1992.\",\"start\":192474,\"end\":199775,\"confidence\":0.87698449999999994464161545693059451878070831298828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes.\",\"start\":200530,\"end\":200771,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And then returned back to your mother.\",\"start\":201157,\"end\":204226,\"confidence\":0.78611880000000000645599129711627028882503509521484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes.\",\"start\":205191,\"end\":205416,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And then back into care in April 1994, and that was into Beech Avenue.\",\"start\":205834,\"end\":211154,\"confidence\":0.8474977999999999678237827538396231830120086669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Right.\",\"start\":212107,\"end\":212317,\"confidence\":0.56647499999999995079491554861306212842464447021484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes, that might be right.\",\"start\":212511,\"end\":213512,\"confidence\":0.714627899999999982583176461048424243927001953125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes.\",\"start\":213577,\"end\":213883,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Okay, no problem.\",\"start\":214976,\"end\":215970,\"confidence\":0.58404654000000000291237256533349864184856414794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And I've then got, after Beach Avenue, I've got Newfield Resource Centre.\",\"start\":216579,\"end\":221324,\"confidence\":0.90322643999999996378136302155326120555400848388671875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes, that's right.\",\"start\":221966,\"end\":222863,\"confidence\":0.65494733999999998896868191877729259431362152099609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, in the Campsie unit.\",\"start\":222928,\"end\":225092,\"confidence\":0.786890749999999972175146467634476721286773681640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, that's Campsie.\",\"start\":225957,\"end\":227913,\"confidence\":0.6004606999999999583650378554011695086956024169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And so if I was on\\u2014 and that's in Johnstone.\",\"start\":227977,\"end\":230959,\"confidence\":0.8976153000000000048430592869408428668975830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, I've then got Balrossie.\",\"start\":231087,\"end\":233556,\"confidence\":0.7456118000000000467508698420715518295764923095703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, that's Balrossie Boys' Home, but end up\\u2014 they call it Rossie Home now because it's shut.\",\"start\":234373,\"end\":240449,\"confidence\":0.75941789999999997906598991903592832386493682861328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, I've then got Kibble.\",\"start\":241187,\"end\":243098,\"confidence\":0.715404570000000017415686670574359595775604248046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, that's it.\",\"start\":243692,\"end\":244382,\"confidence\":0.484861700000000006571809763045166619122028350830078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I've been great.\",\"start\":244511,\"end\":245041,\"confidence\":0.93094040000000000123492327475105412304401397705078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I've just messed up.\",\"start\":245121,\"end\":246422,\"confidence\":0.94004509999999996683328618019004352390766143798828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No, that's okay, don't worry.\",\"start\":246807,\"end\":248059,\"confidence\":0.720192799999999966331643008743412792682647705078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I just wanted to clarify before we continued.\",\"start\":248107,\"end\":249922,\"confidence\":0.82542305999999998622485009036608971655368804931640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I would hate for us to get halfway down and then, uh, missing something.\",\"start\":250436,\"end\":254064,\"confidence\":0.9306495999999999657603666491922922432422637939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think quite a few, so like 5 or something.\",\"start\":254851,\"end\":256954,\"confidence\":0.84730749999999999122479721336276270449161529541015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It looks like 1, 2\\u2014 yeah, it looks like 5.\",\"start\":258142,\"end\":261611,\"confidence\":0.6967143399999999875404910198994912207126617431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And then after Kibble, you were released, uh, to relatives or friends?\",\"start\":262381,\"end\":268300,\"confidence\":0.92010515999999997749370095334597863256931304931640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, I stayed with my gran for a couple of months and then I got my own house.\",\"start\":269214,\"end\":271855,\"confidence\":0.5952855299999999516558091272599995136260986328125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Okay, perfect.\",\"start\":272637,\"end\":273601,\"confidence\":0.84976715000000002664393150553223676979541778564453125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Well, if that's all correct, then let's crack on.\",\"start\":273682,\"end\":276237,\"confidence\":0.58148973999999997719356770176091231405735015869140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":276976,\"end\":277330,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I know you'll have to excuse any of my pronunciations.\",\"start\":278985,\"end\":281059,\"confidence\":0.5793196000000000456253701486275531351566314697265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I'm not the best at this.\",\"start\":281740,\"end\":282676,\"confidence\":0.784203470000000013584440239355899393558502197265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Some things I can't pronounce.\",\"start\":283095,\"end\":285952,\"confidence\":0.86837489999999994960688809442217461764812469482421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It's that most of it is like the towns and the city names.\",\"start\":287405,\"end\":291204,\"confidence\":0.79091009999999994928288060691556893289089202880859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm like One of them's in Culmacolm, one of them's in Johnstone, one of them's in Bridgerear, one of them's in Paisley, and one of them's in Hunterhall, that's in Paisley.\",\"start\":291327,\"end\":301502,\"confidence\":0.8956958999999999893049107413389720022678375244140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, well, I spent the first couple of months doing this job calling Renfrewshire, Roofrenshire.\",\"start\":302100,\"end\":309585,\"confidence\":0.62984790000000001608526645213714800775051116943359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think there was a few times I said North Ayrshire was North Asia, so, you know, we've got there now though.\",\"start\":310811,\"end\":319278,\"confidence\":0.84452545999999995007812003677827306091785430908203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, so I just want to let you know that you are in complete control of this meeting.\",\"start\":321641,\"end\":326141,\"confidence\":0.76677114000000001770018798197270371019840240478515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You can take a break, skip a question, or ask me to reword anything.\",\"start\":327303,\"end\":330658,\"confidence\":0.7536434499999999925279325907467864453792572021484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Please note that some questions can be upsetting because they do concern your care in time and its impact, okay?\",\"start\":332790,\"end\":338480,\"confidence\":0.69105344999999995803108276959392242133617401123046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, I know.\",\"start\":339046,\"end\":339596,\"confidence\":0.52079269999999999729567434769705869257450103759765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So where did you grow up and who did you live with before you went into care?\",\"start\":340162,\"end\":344185,\"confidence\":0.83842499999999997584154698415659368038177490234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I lived with my mum before I moved here.\",\"start\":345227,\"end\":348172,\"confidence\":0.844722500000000042774672692758031189441680908203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I lived with my gran, and eventually she died.\",\"start\":348949,\"end\":352056,\"confidence\":0.78087074000000000761900764700840227305889129638671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was always with my mum on and off, and then I was with my gran on and off.\",\"start\":352980,\"end\":356307,\"confidence\":0.78379666999999997312187360876123420894145965576171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was kind of, I wasn't really in an actual setting, if you know what I mean.\",\"start\":356467,\"end\":362227,\"confidence\":0.71828466999999995845627154267276637256145477294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, just a house or a flat?\",\"start\":362405,\"end\":363883,\"confidence\":0.819380039999999976174649418680928647518157958984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, they were flats, aye.\",\"start\":364289,\"end\":366563,\"confidence\":0.67136275999999994734679376051644794642925262451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Flats, yeah.\",\"start\":366709,\"end\":367456,\"confidence\":0.7707382000000000399353439206606708467006683349609375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes.\",\"start\":368008,\"end\":368073,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And did you have your own bedroom?\",\"start\":368755,\"end\":369778,\"confidence\":0.84672665999999996433444948706892319023609161376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No.\",\"start\":371147,\"end\":371404,\"confidence\":0.49361873000000000555331780560663901269435882568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Shared?\",\"start\":372190,\"end\":372575,\"confidence\":0.835263850000000029893953978898935019969940185546875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes.\",\"start\":373490,\"end\":373827,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":374389,\"end\":374694,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What was the food like at home?\",\"start\":375737,\"end\":377053,\"confidence\":0.90233309999999999906350467426818795502185821533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know, just, was it nice home-cooked meals?\",\"start\":377166,\"end\":379397,\"confidence\":0.69517240000000002364544116062461398541927337646484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, it's kinda just my mom and that.\",\"start\":379975,\"end\":382270,\"confidence\":0.80479449999999996823163428416592068970203399658203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"My mom was an alcoholic, all that, so never had anything like that.\",\"start\":382783,\"end\":386106,\"confidence\":0.768509200000000003427658157306723296642303466796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So there was like sex, so no, there's nothing to eat.\",\"start\":386170,\"end\":389942,\"confidence\":0.49953937999999997732203382838633842766284942626953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":390487,\"end\":390824,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And you've got\\u2014 did you say this, there were 6 of you, so there was 5 siblings?\",\"start\":392012,\"end\":394805,\"confidence\":0.82257389999999996899049392595770768821239471435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, 5.\",\"start\":395639,\"end\":396137,\"confidence\":0.5145720000000000293738366963225416839122772216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And can I ask how many brothers and how many sisters?\",\"start\":396687,\"end\":398928,\"confidence\":0.844701900000000005519495971384458243846893310546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There's 3 brothers, 3 sisters, and me, so 7.\",\"start\":400243,\"end\":404499,\"confidence\":0.864718560000000024956534616649150848388671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, and there was 7 of you all together?\",\"start\":406554,\"end\":409451,\"confidence\":0.8515445600000000059282001529936678707599639892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, and we stayed in the apartment.\",\"start\":410152,\"end\":411706,\"confidence\":0.7205578999999999734171751697431318461894989013671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, and who did you share the bedroom with?\",\"start\":413130,\"end\":415148,\"confidence\":0.8781904000000000376502384824561886489391326904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Me and my brothers and I.\",\"start\":416327,\"end\":417748,\"confidence\":0.76125830000000005437499339677742682397365570068359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, are you the youngest or the middle?\",\"start\":419444,\"end\":421656,\"confidence\":0.87720626999999995465628899182775057852268218994140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Middle.\",\"start\":423149,\"end\":423424,\"confidence\":0.6206991699999999667625161237083375453948974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Middle.\",\"start\":424720,\"end\":427359,\"confidence\":0.6206991699999999667625161237083375453948974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, what about school?\",\"start\":429610,\"end\":432024,\"confidence\":0.754913100000000003575451046344824135303497314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you still go to school before you went into care?\",\"start\":432299,\"end\":434569,\"confidence\":0.80905455000000003895621603078325279057025909423828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was in primary school, I was in St. Fergus, but I was hardly there.\",\"start\":435932,\"end\":440849,\"confidence\":0.7702837000000000156063606482348404824733734130859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Didn't go well, no.\",\"start\":441058,\"end\":441958,\"confidence\":0.88490809999999997526032302630483172833919525146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So it was basically your mum's fate on that one, just basically.\",\"start\":442038,\"end\":445674,\"confidence\":0.696891200000000043957015805062837898731231689453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"My mum was an alcoholic, mum was always in and out of jail.\",\"start\":445824,\"end\":448183,\"confidence\":0.86256779999999999564153085884754545986652374267578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, that was that your father.\",\"start\":449178,\"end\":450592,\"confidence\":0.74462930000000004948645937474793754518032073974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"All right, if I do go silent at any moment, it is just so I can type up these notes, okay?\",\"start\":453757,\"end\":460097,\"confidence\":0.85771315999999997448099975372315384447574615478515625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's fine.\",\"start\":460566,\"end\":460955,\"confidence\":0.6264667999999999903337766227195970714092254638671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Uh, no problem.\",\"start\":461537,\"end\":462864,\"confidence\":0.69890916000000002927805553554208017885684967041015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I didn't get high school, didn't I?\",\"start\":463964,\"end\":466262,\"confidence\":0.50208116000000002632219775478006340563297271728515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You didn't go into high school?\",\"start\":466958,\"end\":467899,\"confidence\":0.72325724000000002344989979974343441426753997802734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, I didn't get high school.\",\"start\":468602,\"end\":469829,\"confidence\":0.51206490000000004503277750700362958014011383056640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":470336,\"end\":470581,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, how did you come to enter into the care system?\",\"start\":474972,\"end\":477834,\"confidence\":0.7580810000000000048459014578838832676410675048828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"My gran died when I was\\u2014 she died when I was 10, and my mum was\\u2014 she was an alcoholic.\",\"start\":479697,\"end\":487175,\"confidence\":0.8558668499999999568217390333302319049835205078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And I think my mum ended up putting us into care because my gran died, but ended up\\u2014 I was kind of\\u2014 I wasn't good at school, so I was going to a boys' home anyway, but me and my brother were in a care with her, so Right, okay.\",\"start\":488296,\"end\":503070,\"confidence\":0.54914519999999999999573674358543939888477325439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So it was your mum who made the decision.\",\"start\":503070,\"end\":504420,\"confidence\":0.737463500000000049539039537194184958934783935546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were you ever told why you were put into care?\",\"start\":504470,\"end\":506610,\"confidence\":0.645528300000000054836846175021491944789886474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"My mum always came down.\",\"start\":507690,\"end\":508790,\"confidence\":0.5096711000000000435505853602080605924129486083984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"She was an alcoholic, so basically put into care because of that, because she never did any visiting much.\",\"start\":508790,\"end\":513330,\"confidence\":0.84194559999999996069419694322277791798114776611328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I always stayed with my other gran and she was always throwing us out and things like that.\",\"start\":513330,\"end\":517010,\"confidence\":0.507818639999999987821865943260490894317626953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Right, so you weren't told but you kind of knew?\",\"start\":517010,\"end\":519430,\"confidence\":0.7025077299999999969060127114062197506427764892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, aye.\",\"start\":520030,\"end\":521070,\"confidence\":0.5301291999999999671189243599656037986278533935546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":521070,\"end\":521490,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We were told the day we walked in that we were going into care.\",\"start\":521490,\"end\":524330,\"confidence\":0.52884450000000005065459163233754225075244903564453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":524750,\"end\":526510,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I know you've got 6 siblings obviously besides yourself, so you've got 3 brothers and 3 sisters and you're the middle child.\",\"start\":526510,\"end\":530570,\"confidence\":0.7364777000000000128920873976312577724456787109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were you separated from any of them in care?\",\"start\":532440,\"end\":534265,\"confidence\":0.81910943999999996645300370801123790442943572998046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes.\",\"start\":535218,\"end\":535396,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"How many?\",\"start\":536333,\"end\":536721,\"confidence\":0.8243186000000000124288135339156724512577056884765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"From all\\u2014 [Speaker] \\u2014from all of them?\",\"start\":537625,\"end\":539144,\"confidence\":0.82939803999999994754688259490649215877056121826171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, me and my brother Kevin here, we were not eh\\u2014 be charmed if there was another one that I was separated to but I wasn't separated to anyone else other than 10 or something.\",\"start\":540103,\"end\":553824,\"confidence\":0.79679599999999994874855246962397359311580657958984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":554421,\"end\":554808,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And did you say so how old were you when you first entered care, did you say about 10?\",\"start\":556438,\"end\":559530,\"confidence\":0.9022845999999999921925564194680191576480865478515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Kind of taking it over, yes, sorry.\",\"start\":559960,\"end\":562220,\"confidence\":0.537646599999999974528464008471928536891937255859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, and how did you feel at the time of first entering care?\",\"start\":562220,\"end\":566420,\"confidence\":0.8848532399999999853434928809292614459991455078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know, what were your first thoughts, if you can remember anything?\",\"start\":566420,\"end\":568850,\"confidence\":0.84456693999999998823113855905830860137939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know actually how you answer that one because I was quite young, you know what I mean?\",\"start\":570320,\"end\":573880,\"confidence\":0.63092070000000000096207486421917565166950225830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So sometimes when you're young, you don't tend to think about it.\",\"start\":574080,\"end\":577080,\"confidence\":0.656906400000000001426769813406281173229217529296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You kind of must feel like brothers and sisters and things like that, but you never really\\u2014 You never really thought about how you felt?\",\"start\":577420,\"end\":583700,\"confidence\":0.64440200000000003033306938959867693483829498291015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Nah, it's kind of when you're that young, you don't really think about it.\",\"start\":584060,\"end\":587540,\"confidence\":0.6251673700000000000187583282240666449069976806640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No, I'm just so sad because my gran died, and if she didn't die, I don't think I'd be around here, to be honest with you.\",\"start\":594464,\"end\":599682,\"confidence\":0.8877216999999999469395106643787585198879241943359375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Oh, bless.\",\"start\":600648,\"end\":601163,\"confidence\":0.67700729999999997854587263645953498780727386474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were you very close with your gran?\",\"start\":602870,\"end\":603935,\"confidence\":0.912092200000000019599610823206603527069091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was very close to her.\",\"start\":604730,\"end\":605477,\"confidence\":0.57261985999999998053766603334224782884120941162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"She was kind of\\u2014 she was always there when she had cancer, so she passed away.\",\"start\":605720,\"end\":611703,\"confidence\":0.484910699999999972309439044693135656416416168212890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So kind of, that was That's from my wee staffies cocking up.\",\"start\":611769,\"end\":615207,\"confidence\":0.5715474000000000387444742955267429351806640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Bless you.\",\"start\":617520,\"end\":618757,\"confidence\":0.79612786000000002051280034720548428595066070556640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything important about your childhood health, any learning needs, any vulnerability that should be recorded for redress?\",\"start\":620204,\"end\":626071,\"confidence\":0.82209885000000004762199523611343465745449066162109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No, I had ADHD when I was young.\",\"start\":627452,\"end\":631138,\"confidence\":0.53779834999999998057518268979038111865520477294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, I'll jot that down.\",\"start\":632787,\"end\":635196,\"confidence\":0.8408845700000000533691491000354290008544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, so I'm now going to move on to the next section, and what I'm going to do in this section is I'm going to ask you a multitude of questions but for each care setting one by one, okay?\",\"start\":637696,\"end\":648693,\"confidence\":0.840536240000000045569095163955353200435638427734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":649367,\"end\":649544,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I know that there'll be some things that pop up where you're like, oh, that happened in that one as well, but I need to make sure I keep it chronological for when it gets sent to redress, okay?\",\"start\":649929,\"end\":658370,\"confidence\":0.83794360000000001065245669451542198657989501953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":658931,\"end\":659156,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Perfect.\",\"start\":659637,\"end\":660135,\"confidence\":0.76724212999999996664968193726963363587856292724609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I'm going to start with Greif Children's Home.\",\"start\":660279,\"end\":662156,\"confidence\":0.89933275999999995331535274090128950774669647216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So from records, I can see that you entered there on the 12th of February 1992.\",\"start\":662782,\"end\":667997,\"confidence\":0.9131819599999999592654376101563684642314910888671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can I ask what kind of setting it was?\",\"start\":668784,\"end\":670533,\"confidence\":0.873837650000000021321966414689086377620697021484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So was it a house?\",\"start\":670629,\"end\":671672,\"confidence\":0.85047470000000002787743369481177069246768951416015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was it like a There was two houses, so there was two houses, different houses.\",\"start\":671849,\"end\":676629,\"confidence\":0.83988739999999995067270219806232489645481109619140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Two houses.\",\"start\":677213,\"end\":677928,\"confidence\":0.71049050000000002480504690538509748876094818115234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And which one were you in?\",\"start\":678285,\"end\":679194,\"confidence\":0.8310268499999999836092001714860089123249053955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was there any name?\",\"start\":679405,\"end\":680022,\"confidence\":0.85320410000000002082032324324245564639568328857421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Did it look\\u2014 No, just, just both of them are called the Grange.\",\"start\":680440,\"end\":683656,\"confidence\":0.8258680000000000465121274828561581671237945556640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was two different ones.\",\"start\":683705,\"end\":684728,\"confidence\":0.7914359600000000494190999233978800475597381591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was a big house and then there was a wee one next to it, a wee cottage.\",\"start\":684777,\"end\":687018,\"confidence\":0.78039910000000001222275614054524339735507965087890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":689122,\"end\":689494,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And which one were you in?\",\"start\":689543,\"end\":690222,\"confidence\":0.8310268499999999836092001714860089123249053955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The big house?\",\"start\":690270,\"end\":690787,\"confidence\":0.83788264000000001185952669402468018233776092529296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":691483,\"end\":691612,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":693908,\"end\":694166,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And how many floors was it, can you remember?\",\"start\":696575,\"end\":698079,\"confidence\":0.82849972999999998979347992644761689007282257080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, this, hold on, I think there's only 2.\",\"start\":699343,\"end\":701548,\"confidence\":0.75419559999999996602326746142352931201457977294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"2 floors?\",\"start\":702164,\"end\":702553,\"confidence\":0.749250799999999994582822182564996182918548583984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Aye, but it's quite a long, quite long at the back.\",\"start\":703299,\"end\":705601,\"confidence\":0.66294949999999996936850266138208098709583282470703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think it's still there, I'm not sure.\",\"start\":707803,\"end\":709820,\"confidence\":0.82702149999999996499155940909986384212970733642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Potentially.\",\"start\":712290,\"end\":712891,\"confidence\":0.6574866999999999794823679621913470327854156494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Some of them haven't really shut down, some of them have kind of, they've kept the building but changed what it's used for.\",\"start\":713525,\"end\":717864,\"confidence\":0.83720190000000005436930905489134602248668670654296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I know Paul Rossi shut down, so that's why I got moved, because it's coming under LSD building, so they moved us up.\",\"start\":718550,\"end\":723509,\"confidence\":0.7157090299999999682967199987615458667278289794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Right, yeah.\",\"start\":723994,\"end\":724624,\"confidence\":0.6106662000000000478650008517433889210224151611328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So what was the ordinary daily life like in Greif?\",\"start\":726900,\"end\":731490,\"confidence\":0.8396327500000000387814225177862681448459625244140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was kind of, because you're young, it was kind of, I don't know, it was kind of, there wasn't any idea or set number of people, so you just had to exist there and adapt.\",\"start\":732070,\"end\":740460,\"confidence\":0.6753848000000000073583805715315975248813629150390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so what about the actual, so did you have your own bedroom here?\",\"start\":740770,\"end\":744220,\"confidence\":0.855232800000000015216983229038305580615997314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"In Greif?\",\"start\":745510,\"end\":746970,\"confidence\":0.8077389999999999847801746000186540186405181884765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know, I can't remember.\",\"start\":746970,\"end\":747730,\"confidence\":0.487890749999999984165555133586167357861995697021484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Okay, that's okay.\",\"start\":748150,\"end\":749990,\"confidence\":0.68137455000000002325322157048503868281841278076171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Kinda maybe, I think, but I can't remember the Greif that much because I was that young.\",\"start\":749990,\"end\":753510,\"confidence\":0.64598359999999999114805859790067188441753387451171875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's okay, I'll just\\u2014 we'll take down what we can remember, and that's absolutely fine.\",\"start\":753626,\"end\":758963,\"confidence\":0.60477309999999995238084693482960574328899383544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about toiletries?\",\"start\":759973,\"end\":761944,\"confidence\":0.734330359999999959796923576504923403263092041015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you remember if you were provided with shower gel, toothpaste?\",\"start\":761992,\"end\":764701,\"confidence\":0.84002845999999997683715946550364606082439422607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, I don't remember.\",\"start\":765663,\"end\":766288,\"confidence\":0.65402349999999997987032429591636173427104949951171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Don't remember.\",\"start\":766384,\"end\":767266,\"confidence\":0.5882407400000000397000121665769256651401519775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about the food?\",\"start\":767586,\"end\":768484,\"confidence\":0.84686870000000002978168822664883919060230255126953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was the food okay?\",\"start\":768548,\"end\":769430,\"confidence\":0.84776013999999999537493522439035587012767791748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't actually remember what I ate.\",\"start\":770471,\"end\":771882,\"confidence\":0.492423739999999998673274603788740932941436767578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That's okay, I'm just literally going to list off some things, and if you can't remember, just say no, okay?\",\"start\":771994,\"end\":776979,\"confidence\":0.65438454999999995376214201314724050462245941162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":777524,\"end\":777877,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about school?\",\"start\":778646,\"end\":779624,\"confidence\":0.7698970000000000535322897121659480035305023193359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you still go to school while in this setting?\",\"start\":779688,\"end\":781659,\"confidence\":0.86134330000000003391136260688654147088527679443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, when I was in the group, I was still going to Mr Patrick Bishop's for a couple of months.\",\"start\":782448,\"end\":786326,\"confidence\":0.7213057000000000495987251269980333745479583740234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":788052,\"end\":788374,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about clothing?\",\"start\":789645,\"end\":791639,\"confidence\":0.84107719999999996929318513139151036739349365234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you get provided any clothes there?\",\"start\":791816,\"end\":793843,\"confidence\":0.8406879000000000434766889156890101730823516845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't actually.\",\"start\":794663,\"end\":795130,\"confidence\":0.638726099999999963330310492892749607563018798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I can't remember that.\",\"start\":795860,\"end\":797187,\"confidence\":0.5839290999999999787206661494565196335315704345703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Sorry about that.\",\"start\":797592,\"end\":799455,\"confidence\":0.6856381000000000280891754300682805478572845458984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's all right, don't worry.\",\"start\":799762,\"end\":800928,\"confidence\":0.72091910000000003488906941129243932664394378662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about contact with family?\",\"start\":800993,\"end\":802321,\"confidence\":0.8431431000000000341998429576051421463489532470703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you still see your mum?\",\"start\":802370,\"end\":803633,\"confidence\":0.8191457399999999555717522525810636579990386962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":805815,\"end\":805881,\"confidence\":0.49361873000000000555331780560663901269435882568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And was that your decision, her decision, or?\",\"start\":806631,\"end\":808589,\"confidence\":0.825227799999999955815610519493930041790008544921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It was probably her because she was an alcoholic, you know.\",\"start\":809202,\"end\":811191,\"confidence\":0.63228910000000004831832711715833283960819244384765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":811611,\"end\":811789,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I just, you know, that young, I can't even remember anything about that one.\",\"start\":812679,\"end\":816447,\"confidence\":0.4921784000000000158792090587667189538478851318359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, I can't remember what I had for breakfast yesterday, so it's all right.\",\"start\":816528,\"end\":820141,\"confidence\":0.56265810000000004986731028111535124480724334716796875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"And I can.\",\"start\":820883,\"end\":821427,\"confidence\":0.547533150000000023993607101147063076496124267578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, what about the staff?\",\"start\":826610,\"end\":828785,\"confidence\":0.80211759999999998616004859286476857960224151611328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What were the staff like?\",\"start\":828851,\"end\":829718,\"confidence\":0.8603102000000000249002596319769509136676788330078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Some of them were all right and some of them were just not all right.\",\"start\":831259,\"end\":834823,\"confidence\":0.497821569999999991029682178123039193451404571533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You always get that in homes.\",\"start\":835113,\"end\":836049,\"confidence\":0.69189290000000003288960215286351740360260009765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There's always a mixture, there's always ones that's alright, there's always ones that's not alright.\",\"start\":836510,\"end\":839950,\"confidence\":0.614792800000000028148861019872128963470458984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, always just a bit of a mixture of, you know, there's always going to be one or two.\",\"start\":840130,\"end\":843790,\"confidence\":0.79477315999999997853109334755572490394115447998046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Mixture, mixture.\",\"start\":844530,\"end\":846150,\"confidence\":0.72745716999999998630954678446869365870952606201171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Mixture of nice people and mixture of assholes, basically.\",\"start\":846150,\"end\":850330,\"confidence\":0.833628950000000035203129300498403608798980712890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Fair enough.\",\"start\":850330,\"end\":851890,\"confidence\":0.592466200000000053904614105704240500926971435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about the kids, the other children there, were they alright with you?\",\"start\":851890,\"end\":854870,\"confidence\":0.84763690000000002644497953951940871775150299072265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you get along?\",\"start\":854870,\"end\":855550,\"confidence\":0.86931919999999995862793866763240657746791839599609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I can't remember, Mr Patrick Bishop.\",\"start\":856230,\"end\":858130,\"confidence\":0.7048965000000000369340114048100076615810394287109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I can't remember any of them.\",\"start\":858130,\"end\":859750,\"confidence\":0.484926460000000003613962462623021565377712249755859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think I was only in there for a bit.\",\"start\":859750,\"end\":861200,\"confidence\":0.8187931999999999987949195201508700847625732421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think it was the last few months I was in there.\",\"start\":861850,\"end\":863560,\"confidence\":0.88540180000000001658833070905529893934726715087890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think from what I could see Actually, let me just have a little look.\",\"start\":863810,\"end\":868170,\"confidence\":0.8082350000000000367350594387971796095371246337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Maybe a bit over 6 months, maybe even more than that.\",\"start\":868170,\"end\":870330,\"confidence\":0.793631729999999979696667651296593248844146728515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"From February until August.\",\"start\":870330,\"end\":872970,\"confidence\":0.8432168399999999675031858714646659791469573974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, well, no, it's a couple of months.\",\"start\":872970,\"end\":875150,\"confidence\":0.58872049999999997993427314213477075099945068359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, a couple of months.\",\"start\":875150,\"end\":875910,\"confidence\":0.73025379999999995295212329438072629272937774658203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":876430,\"end\":876450,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about any rules?\",\"start\":876450,\"end\":878990,\"confidence\":0.790820599999999984675014275126159191131591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were there any particular strict rules that you can remember?\",\"start\":878990,\"end\":882300,\"confidence\":0.85883520000000002081463890135637484490871429443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I can't remember that.\",\"start\":882550,\"end\":883770,\"confidence\":0.5719912000000000329436034007812850177288055419921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Any punishments?\",\"start\":883970,\"end\":886070,\"confidence\":0.72565866000000001090342038878588937222957611083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Ah, there was punishments.\",\"start\":886070,\"end\":887030,\"confidence\":0.5674698400000000031440094971912913024425506591796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You were thrown in your room and locked in your room and things like that.\",\"start\":887030,\"end\":888970,\"confidence\":0.68512139999999999151469864955288358032703399658203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You would be thrown in your room and locked in?\",\"start\":888970,\"end\":890890,\"confidence\":0.6632188599999999656375848644529469311237335205078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, I\\u2014 okay, that's what they used to\\u2014 that's\\u2014 that happened in quite a lot of homes when I was young.\",\"start\":891470,\"end\":897991,\"confidence\":0.772069099999999952643747747060842812061309814453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You used to get locked in your rooms and all that, and you were bad and all that.\",\"start\":898056,\"end\":900484,\"confidence\":0.85443860000000004806253173228469677269458770751953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I have heard that from a couple of people, to be fair.\",\"start\":900726,\"end\":903404,\"confidence\":0.8284951400000000187873183676856569945812225341796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It's quite a lot of the bastards used to hit you and all that.\",\"start\":904177,\"end\":906369,\"confidence\":0.69105994999999997840944843119359575212001800537109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did they hit you in Greif?\",\"start\":907014,\"end\":908062,\"confidence\":0.73937160000000001769393520589801482856273651123046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":908851,\"end\":908884,\"confidence\":0.49361873000000000555331780560663901269435882568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No?\",\"start\":909400,\"end\":909496,\"confidence\":0.6175194999999999989626076057902537286281585693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":909657,\"end\":909851,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Um, did anything happen in Greif that you would now as an adult consider to be abuse, neglect, or harmful?\",\"start\":911929,\"end\":917859,\"confidence\":0.70393830000000001678728267506812699139118194580078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Just get locked in a room, things like that.\",\"start\":919804,\"end\":921367,\"confidence\":0.71799420000000002684004130060202442109584808349609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think that's ample.\",\"start\":921416,\"end\":922270,\"confidence\":0.5682517000000000262360799752059392631053924560546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":922930,\"end\":923188,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And grabbed and threw about.\",\"start\":925670,\"end\":926830,\"confidence\":0.65440419999999999145501305974903516471385955810546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"That's probably the same as physical abuse, I'd say.\",\"start\":926895,\"end\":929150,\"confidence\":0.72146535000000000525943733009626157581806182861328125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, absolutely.\",\"start\":929558,\"end\":931204,\"confidence\":0.5014298999999999839616293684230186045169830322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"How did it make you feel, you know, like at the time, like when you were being locked in your room, how would you feel?\",\"start\":934387,\"end\":938940,\"confidence\":0.7462877999999999456548493981244973838329315185546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You feel bad when they do that because you normally used to be locked up.\",\"start\":939696,\"end\":942383,\"confidence\":0.887584869999999970247017699875868856906890869140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It's like imprisonment.\",\"start\":942431,\"end\":943075,\"confidence\":0.74725169999999996317541217649704776704311370849609375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Especially when you're that lucky, you're only 10 years old, you go, ah, what's going on?\",\"start\":945018,\"end\":948436,\"confidence\":0.60943069999999999186712784648989327251911163330078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, absolutely.\",\"start\":948872,\"end\":950177,\"confidence\":0.5014298999999999839616293684230186045169830322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, was it all of the staff that were involved, only a particular few?\",\"start\":951757,\"end\":954837,\"confidence\":0.78150240000000004148006382820312865078449249267578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There's only a couple.\",\"start\":955483,\"end\":956177,\"confidence\":0.7923983999999999472407807843410409986972808837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's certainly\\u2014 I've noticed that, and I noticed that in the buy homes, isn't it?\",\"start\":956306,\"end\":959518,\"confidence\":0.72271070000000003918927404811256565153598785400390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"There's always\\u2014 you always get ones that are brand new, you always get ones that are just arseholes, and you always get ones that shouldn't have been at home because you've been in jail.\",\"start\":959744,\"end\":966935,\"confidence\":0.93127660000000000994901938611292280256748199462890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, okay.\",\"start\":969714,\"end\":982431,\"confidence\":0.55090344000000002200323478973587043583393096923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you give me one clear example of this occurrence?\",\"start\":984975,\"end\":989036,\"confidence\":0.778674960000000027093847165815532207489013671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So where and when did it occur?\",\"start\":989166,\"end\":990557,\"confidence\":0.86169434000000000306584979625768028199672698974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know, what happened before?\",\"start\":990622,\"end\":991706,\"confidence\":0.83512799999999998146194002401898615062236785888671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Just give a You were told to do something, you never done it, and you used to be grabbed and threw in your room and all that.\",\"start\":993790,\"end\":999230,\"confidence\":0.69255363999999997037804178035003133118152618408203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And what kind of thing would you do for that to be the punishment?\",\"start\":999980,\"end\":1003160,\"confidence\":0.61325669999999998793782651773653924465179443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I just can't remember that, to be honest.\",\"start\":1004730,\"end\":1006750,\"confidence\":0.5398050500000000084810380940325558185577392578125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's okay, that's okay.\",\"start\":1007150,\"end\":1009370,\"confidence\":0.74750799999999995026911392415058799088001251220703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Too young, you know, a 10-year-old, you know.\",\"start\":1009370,\"end\":1010930,\"confidence\":0.582968099999999989080379236838780343532562255859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, yeah, of course.\",\"start\":1010930,\"end\":1012050,\"confidence\":0.472815900000000011171863434356055222451686859130859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did it happen often?\",\"start\":1012050,\"end\":1012930,\"confidence\":0.83122456000000000120309096018900163471698760986328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was it quite a regular occurrence?\",\"start\":1013030,\"end\":1015630,\"confidence\":0.89745145999999997865614886904950253665447235107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, it was often.\",\"start\":1015630,\"end\":1016490,\"confidence\":0.76120880000000001874838062576600350439548492431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Hang on, Grace, I'm just gonna spanny the hands.\",\"start\":1016490,\"end\":1020170,\"confidence\":0.7507158000000000441787051386199891567230224609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They just, I don't think they were trained right to start with to actually deal with people.\",\"start\":1021037,\"end\":1024006,\"confidence\":0.8950310999999999683751639167894609272480010986328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The young ones are just, I think they just, we'll just put them in the group.\",\"start\":1024280,\"end\":1027685,\"confidence\":0.842952130000000021681216821889393031597137451171875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":1029493,\"end\":1029785,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And what about, did it ever become worse or change, or was it kind of just the same thing over and over?\",\"start\":1030287,\"end\":1035698,\"confidence\":0.72271019999999996930029055874911136925220489501953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Same thing over and over.\",\"start\":1036320,\"end\":1037248,\"confidence\":0.5376771700000000375752051695599220693111419677734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You always knew when you turned the page or turned around, you were getting locked in a room.\",\"start\":1037638,\"end\":1040764,\"confidence\":0.585157600000000055473492466262541711330413818359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about when you were locked in your room, were you still, were you given any food or water?\",\"start\":1042338,\"end\":1045872,\"confidence\":0.69167763000000004325329427956603467464447021484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, they used to open the door but they're not bringing your dinner.\",\"start\":1049031,\"end\":1051916,\"confidence\":0.4934753499999999792891003380645997822284698486328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Would you have to eat your dinner in the room or were you allowed to go and eat with everyone else?\",\"start\":1053206,\"end\":1056591,\"confidence\":0.88248837000000002195321258113835938274860382080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They used to bring up dinner.\",\"start\":1057919,\"end\":1059354,\"confidence\":0.83220919999999998228901176844374276697635650634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There wasn't a toilet in the room either, to be honest with you.\",\"start\":1059500,\"end\":1061822,\"confidence\":0.57859117000000004349402615844155661761760711669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":1062176,\"end\":1062564,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I remember that much.\",\"start\":1065095,\"end\":1065775,\"confidence\":0.70173717000000002119719511028961278498172760009765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I know it sounds a bit\\u2014 I know it can be a bit hard to talk about, but with there being no toilet, would you have an accident while you were in there?\",\"start\":1066376,\"end\":1075414,\"confidence\":0.5007139400000000239998598772217519581317901611328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Aye, just no choice.\",\"start\":1076185,\"end\":1077887,\"confidence\":0.6081052000000000123947074825991876423358917236328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You either piss yourself or you shake yourself or you push the toilet or something.\",\"start\":1078031,\"end\":1082029,\"confidence\":0.88891030000000004207549864077009260654449462890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":1082463,\"end\":1082623,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"There's no choice when you're locked in a room.\",\"start\":1083025,\"end\":1084470,\"confidence\":0.53076120000000004406359721542685292661190032958984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's just, it happened quite a lot back in the day.\",\"start\":1084550,\"end\":1087023,\"confidence\":0.73025583999999998940921841494855470955371856689453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Would you ask to go to the toilet or were you not able to?\",\"start\":1087521,\"end\":1090186,\"confidence\":0.61828190000000005088764964966685511171817779541015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It's extremely hard to go.\",\"start\":1090266,\"end\":1092177,\"confidence\":0.7682596999999999898278701948584057390689849853515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You just get knocked.\",\"start\":1092241,\"end\":1092964,\"confidence\":0.525408300000000050289372666156850755214691162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It's just getting older.\",\"start\":1093381,\"end\":1094521,\"confidence\":0.717703399999999991365484675043262541294097900390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":1094602,\"end\":1094762,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, what immediate effects came from this kind of experience?\",\"start\":1104292,\"end\":1108364,\"confidence\":0.570226200000000016387957657570950686931610107421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Was there any pain or injury, any fear, shame, sleep problems, bedwetting, any running away?\",\"start\":1108460,\"end\":1113830,\"confidence\":0.6875567000000000206227923627011477947235107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, that was all.\",\"start\":1114776,\"end\":1115465,\"confidence\":0.55222296999999997968444631624151952564716339111328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That was all the same.\",\"start\":1115898,\"end\":1116828,\"confidence\":0.71723186999999999358124114223755896091461181640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I used to wet your bed, used to run away, used to get fear.\",\"start\":1116876,\"end\":1119617,\"confidence\":0.6307300000000000128608235172578133642673492431640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Something\\u2014 that's how you used to run away because you were feared.\",\"start\":1120323,\"end\":1122247,\"confidence\":0.63269560000000002464304316163179464638233184814453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":1122872,\"end\":1123561,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Probably.\",\"start\":1125133,\"end\":1125502,\"confidence\":0.5870592599999999716686716055846773087978363037109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You've heard that a lot, actually, and been involved in care.\",\"start\":1125679,\"end\":1128827,\"confidence\":0.75529425999999999508105474887997843325138092041015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You've probably\\u2014 that's where a lot of people run away because they've been wet in the bed.\",\"start\":1128891,\"end\":1131525,\"confidence\":0.59267950000000002575006874394603073596954345703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":1132119,\"end\":1132360,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And I'm sorry to ask, but would you wet the bed in Greif?\",\"start\":1133067,\"end\":1136198,\"confidence\":0.58099100000000003518607627484016120433807373046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":1137082,\"end\":1137323,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":1137805,\"end\":1138061,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what would happen if you wet the bed?\",\"start\":1138126,\"end\":1139362,\"confidence\":0.6515494600000000247064235736615955829620361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were you given any, you know, any comfort?\",\"start\":1139427,\"end\":1142799,\"confidence\":0.77285660000000000469100314148818142712116241455078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Were you given any\\u2014 no, certain staff, right, certain staff were alright, certain ones weren't.\",\"start\":1143024,\"end\":1147939,\"confidence\":0.730873050000000024084556571324355900287628173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So would they, like, say, change your sheets?\",\"start\":1149288,\"end\":1150926,\"confidence\":0.85499095999999996653428979698219336569309234619140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes, some of them are all right.\",\"start\":1151740,\"end\":1153200,\"confidence\":0.70879762999999995631839055931777693331241607666015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So you'll probably hear about a lot.\",\"start\":1153200,\"end\":1154540,\"confidence\":0.7854252999999999929059413261711597442626953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Some of them are already in certain homes.\",\"start\":1154540,\"end\":1155710,\"confidence\":0.78295269999999994592343455224181525409221649169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Some of them\\u2014 it happens in other homes.\",\"start\":1156320,\"end\":1158220,\"confidence\":0.7974447000000000063124616644927300512790679931640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You always meet nice people and then you meet assholes.\",\"start\":1158340,\"end\":1160380,\"confidence\":0.76989180000000001502513669038307853043079376220703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, happens absolutely everywhere.\",\"start\":1160700,\"end\":1162420,\"confidence\":0.51843815999999998123115574344410561025142669677734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I mean, it's just\\u2014 you never really\\u2014 you never got home, you met all nice people.\",\"start\":1162420,\"end\":1166710,\"confidence\":0.446725929999999993302850498366751708090305328369140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Never happens.\",\"start\":1167220,\"end\":1168080,\"confidence\":0.48052755000000002549853661548695527017116546630859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You never get a full night's sleep.\",\"start\":1168080,\"end\":1169550,\"confidence\":0.71508824999999998084376784390769898891448974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Right.\",\"start\":1170320,\"end\":1171480,\"confidence\":0.56647499999999995079491554861306212842464447021484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":1171480,\"end\":1172560,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't know, sometimes you wish for it, but it wasn't gonna happen, so you just had to go.\",\"start\":1172560,\"end\":1178060,\"confidence\":0.52171500000000003982592033935361541807651519775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That's when you're 10-year-old, I mean.\",\"start\":1181850,\"end\":1183187,\"confidence\":0.7079195400000000137907818498206324875354766845703125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"So yeah, absolutely, absolutely.\",\"start\":1183253,\"end\":1185862,\"confidence\":0.697886000000000006338041202980093657970428466796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, did this happen to anyone else, or did you ever\\u2014 did anyone else ever witness this happening to you, you know, being locked in that room?\",\"start\":1188340,\"end\":1195306,\"confidence\":0.6826719999999999455297938766307197511196136474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I just do what I say.\",\"start\":1195973,\"end\":1196847,\"confidence\":0.7717289000000000509515984958852641284465789794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"People out there, people may probably witnessed it happening to me and all, but yeah, you're a lot young, you can't remember, but it did happen to other people.\",\"start\":1196928,\"end\":1204309,\"confidence\":0.66686420000000001806483851396478712558746337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Used to happen to a lot of people in there.\",\"start\":1206138,\"end\":1208796,\"confidence\":0.62595283999999995483420889286207966506481170654296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, of course.\",\"start\":1210860,\"end\":1211477,\"confidence\":0.576585600000000031428726288140751421451568603515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"That was one of the worst ones.\",\"start\":1213520,\"end\":1214455,\"confidence\":0.96813804000000003302517370684654451906681060791015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Fife was the worst one?\",\"start\":1215840,\"end\":1216798,\"confidence\":0.9192077499999999901092451182194054126739501953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"One of them, aye.\",\"start\":1217724,\"end\":1218504,\"confidence\":0.6403997500000000453468373962095938622951507568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":1219284,\"end\":1219528,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And when you say you would be kind of, you know, grabbed or thrown into your room, was there ever any bruises, any handprints?\",\"start\":1224038,\"end\":1231198,\"confidence\":0.49794992999999998506410747722839005291461944580078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yes, I was always bruised when they grabbed me and hit me and things like that.\",\"start\":1232440,\"end\":1235920,\"confidence\":0.762138399999999993639221429475583136081695556640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It always happened.\",\"start\":1235920,\"end\":1237110,\"confidence\":0.68081800000000003425526529099442996084690093994140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":1238200,\"end\":1240600,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You're 10, you're up there, back that long, you can remember certain things but you can't remember it all.\",\"start\":1240600,\"end\":1244480,\"confidence\":0.6153713499999999836376218809164129197597503662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, of course.\",\"start\":1244480,\"end\":1245660,\"confidence\":0.576585600000000031428726288140751421451568603515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And did you ever tell anyone or try and get any help because of that?\",\"start\":1246540,\"end\":1249120,\"confidence\":0.6103973000000000315168335873750038444995880126953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yeah, I used to tell the night staff and all that, but when you're that young, you don't think they'll believe you when you've been in a home.\",\"start\":1249120,\"end\":1255420,\"confidence\":0.53605384000000000366270569429616443812847137451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They just shy me about them, just ignore you.\",\"start\":1256240,\"end\":1258360,\"confidence\":0.524370699999999967388930599554441869258880615234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, even the nice ones, they used to say, right, I may borrow and just walk away and things like that.\",\"start\":1259173,\"end\":1264929,\"confidence\":0.6859764999999999890434310145792551338672637939453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So, okay, you end up going like this, you end up seeing the hank of their arseholes.\",\"start\":1265010,\"end\":1269564,\"confidence\":0.908162499999999983657517077517695724964141845703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yeah, yeah, because they used to make you\\u2014 even if you made a complaint, you just get ignored because you're that young.\",\"start\":1270079,\"end\":1276206,\"confidence\":0.77150273000000002543430355217424221336841583251953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":1280340,\"end\":1280660,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So that is everything for Greif.\",\"start\":1287744,\"end\":1289964,\"confidence\":0.66533860000000000223252527575823478400707244873046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":1290780,\"end\":1291009,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I'm now going to move on to Beech Avenue.\",\"start\":1291270,\"end\":1292804,\"confidence\":0.88838410000000000987796511253691278398036956787109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I'm going to ask the same question again.\",\"start\":1294130,\"end\":1295832,\"confidence\":0.6940893999999999675054596082190982997417449951171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What was Beech Avenue?\",\"start\":1295929,\"end\":1296918,\"confidence\":0.85871039999999998482138607869273982942104339599609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was it a home?\",\"start\":1296999,\"end\":1297663,\"confidence\":0.8303019000000000371386477127089165151119232177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was it a residential school?\",\"start\":1297728,\"end\":1299187,\"confidence\":0.81495565000000003141877868984011001884937286376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was just\\u2014 it was like two houses knocked into one.\",\"start\":1299836,\"end\":1302555,\"confidence\":0.5343020000000000546691580893821083009243011474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Just a home.\",\"start\":1304362,\"end\":1305184,\"confidence\":0.6155097499999999666187022739904932677745819091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was just like two normal houses and they knocked it through into one.\",\"start\":1305233,\"end\":1307959,\"confidence\":0.61359244999999995595629798117442987859249114990234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":1308700,\"end\":1309104,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And can you remember how many floors were in this house?\",\"start\":1309668,\"end\":1311765,\"confidence\":0.8230391999999999708137465859181247651576995849609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"2 floors.\",\"start\":1312494,\"end\":1313820,\"confidence\":0.62445620000000001681428329902701079845428466796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And where was your bedroom?\",\"start\":1314176,\"end\":1315292,\"confidence\":0.76695853000000002719360736591625027358531951904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Top floor.\",\"start\":1316698,\"end\":1317184,\"confidence\":0.65754170000000000673168187859118916094303131103515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":1317733,\"end\":1318170,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you have your own bedroom or shared?\",\"start\":1321210,\"end\":1322743,\"confidence\":0.8927264999999999783852899781777523458003997802734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Own bedroom.\",\"start\":1323468,\"end\":1323967,\"confidence\":0.72360473999999996852494632548769004642963409423828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Own bedroom.\",\"start\":1324435,\"end\":1325128,\"confidence\":0.72360473999999996852494632548769004642963409423828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think there was about 10 people in all or something.\",\"start\":1327497,\"end\":1329785,\"confidence\":0.90759975000000003841904572254861705005168914794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"In the home?\",\"start\":1330732,\"end\":1331233,\"confidence\":0.78678656000000002368466311963857151567935943603515625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":1331928,\"end\":1332122,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":1333238,\"end\":1333706,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about the toilets?\",\"start\":1334369,\"end\":1335145,\"confidence\":0.627272000000000051755932872765697538852691650390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know, was there\\u2014 were they shared?\",\"start\":1335242,\"end\":1337344,\"confidence\":0.878922699999999945674744594725780189037322998046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were the showers shared?\",\"start\":1337441,\"end\":1338395,\"confidence\":0.88734469999999998623962937926989980041980743408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, they're shared toilets, yes.\",\"start\":1339199,\"end\":1340219,\"confidence\":0.73498076000000001073431121767498552799224853515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Shared toilets, okay.\",\"start\":1340833,\"end\":1342290,\"confidence\":0.75620419999999999305373421520926058292388916015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There's a couple of them, there's a couple on the top, one on the bottom.\",\"start\":1342678,\"end\":1348423,\"confidence\":0.8415932699999999488937874048133380711078643798828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Okay, no problem.\",\"start\":1348761,\"end\":1350722,\"confidence\":0.58404654000000000291237256533349864184856414794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":1356333,\"end\":1356755,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what about the food here?\",\"start\":1363943,\"end\":1365051,\"confidence\":0.81096624999999999960920149533194489777088165283203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was actually all right, but you can't really remember much of it.\",\"start\":1366777,\"end\":1370290,\"confidence\":0.6234571300000000260155275100260041654109954833984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, you're still going to school, you're in there, so mostly I'm used to the school, you know what I mean?\",\"start\":1370420,\"end\":1375795,\"confidence\":0.72230989999999994921608958975411951541900634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about, would you like eat dinner together or eat breakfast together?\",\"start\":1382623,\"end\":1385551,\"confidence\":0.939500699999999966394170769490301609039306640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, you used to do that.\",\"start\":1386198,\"end\":1387249,\"confidence\":0.75172220000000000705853153704083524644374847412109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":1392778,\"end\":1392923,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That was actually, Beech Avenue was actually the best one.\",\"start\":1393149,\"end\":1395519,\"confidence\":0.96458600000000005447731155072688125073909759521484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"It was the best one?\",\"start\":1395987,\"end\":1396761,\"confidence\":0.85776649999999998730260131196700967848300933837890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":1397357,\"end\":1397680,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":1400179,\"end\":1402290,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about hygiene-wise?\",\"start\":1402676,\"end\":1404062,\"confidence\":0.80551150000000004691713684223941527307033538818359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was there any toiletries provided?\",\"start\":1404127,\"end\":1406109,\"confidence\":0.8386232000000000130768285089288838207721710205078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I just cannot remember that, to be honest with you.\",\"start\":1407300,\"end\":1409107,\"confidence\":0.59436970000000000080575546235195361077785491943359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I just cannot remember, too young.\",\"start\":1409655,\"end\":1411656,\"confidence\":0.7542432999999999498896841032546944916248321533203125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"So I just actually liked the home, I thought it was quite good.\",\"start\":1412092,\"end\":1415561,\"confidence\":0.9812665000000000414814849136746488511562347412109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, no, that's absolutely fine.\",\"start\":1415884,\"end\":1416723,\"confidence\":0.70424735999999998892207031531143002212047576904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about clothing?\",\"start\":1416820,\"end\":1417546,\"confidence\":0.84107719999999996929318513139151036739349365234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you go with the clothing that you had from home or were you provided new?\",\"start\":1417724,\"end\":1421178,\"confidence\":0.91952080000000002701909807001356966793537139892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Covenants I came to home, right?\",\"start\":1422220,\"end\":1424140,\"confidence\":0.82537669999999996317541217649704776704311370849609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":1424140,\"end\":1424540,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I can't actually remember getting any clues in there.\",\"start\":1424540,\"end\":1428360,\"confidence\":0.514047600000000048936499297269620001316070556640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't think I was in there that long either.\",\"start\":1428360,\"end\":1429900,\"confidence\":0.5879860999999999560117203145637176930904388427734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Let me have a little look and see.\",\"start\":1431660,\"end\":1433260,\"confidence\":0.76779633999999996607499497258686460554599761962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, Beach Avenue was about 2 months.\",\"start\":1435030,\"end\":1437150,\"confidence\":0.84733044999999995727790746968821622431278228759765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It wasn't that long.\",\"start\":1437560,\"end\":1438680,\"confidence\":0.71644030000000002988969072248437441885471343994140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":1438680,\"end\":1439060,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Because I left there and they put me on Newfield.\",\"start\":1439060,\"end\":1441270,\"confidence\":0.78056300000000000682831569065456278622150421142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, I've got Newfield.\",\"start\":1442360,\"end\":1443880,\"confidence\":0.6090622999999999453990540132508613169193267822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That's the next one, just for this one.\",\"start\":1443880,\"end\":1445940,\"confidence\":0.680619300000000038153302739374339580535888671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about contact with family?\",\"start\":1447000,\"end\":1448200,\"confidence\":0.8431431000000000341998429576051421463489532470703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was there still no contact?\",\"start\":1448200,\"end\":1449310,\"confidence\":0.81739930000000005083649057269212789833545684814453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, no contact, no.\",\"start\":1450101,\"end\":1451010,\"confidence\":0.5029490599999999478342260772478766739368438720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, and what about the staff?\",\"start\":1451400,\"end\":1453755,\"confidence\":0.7708367000000000412995859733200632035732269287109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What were they like?\",\"start\":1453852,\"end\":1454405,\"confidence\":0.84986680000000003332161213620565831661224365234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Actually, it was a guy, a Mr Rankin, and his wife.\",\"start\":1455998,\"end\":1460096,\"confidence\":0.89673089999999999744062506579211913049221038818359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They owned a fruit stall next to Bell Street.\",\"start\":1460321,\"end\":1463615,\"confidence\":0.9009685499999999791498339618556201457977294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They were actually, him and his wife were actually buried inside.\",\"start\":1463679,\"end\":1465928,\"confidence\":0.7302315999999999807101858095848001539707183837890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Okay, okay, cool, got that.\",\"start\":1467542,\"end\":1469181,\"confidence\":0.67914459999999998718323013235931284725666046142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what about the other children?\",\"start\":1470740,\"end\":1471752,\"confidence\":0.61044960000000003663700454126228578388690948486328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were they okay?\",\"start\":1471800,\"end\":1472299,\"confidence\":0.8359995000000000064943606048473156988620758056640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes, I know someone in from Cherries, so yes, they were actually all right.\",\"start\":1473391,\"end\":1476573,\"confidence\":0.8867730000000000334381411448703147470951080322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know some of the names?\",\"start\":1477759,\"end\":1478723,\"confidence\":0.7950927599999999539903683398733846843242645263671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, yes I do.\",\"start\":1480030,\"end\":1481123,\"confidence\":0.476713419999999998832862502240459434688091278076171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you give me just a couple?\",\"start\":1481429,\"end\":1482780,\"confidence\":0.83568900000000001515587655376293696463108062744140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"It just really helps to solidify the statement is all.\",\"start\":1482957,\"end\":1485288,\"confidence\":0.82029540000000000787849785410799086093902587890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was Elizabeth Campbell.\",\"start\":1485996,\"end\":1487379,\"confidence\":0.84413360000000003946496462958748452365398406982421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":1490849,\"end\":1491171,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Sharon McAllister.\",\"start\":1491801,\"end\":1492930,\"confidence\":0.81683450000000001889333134386106394231319427490234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":1494641,\"end\":1494915,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That was two.\",\"start\":1495206,\"end\":1496303,\"confidence\":0.70508665000000003697522288348409347236156463623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then my brother Kevin, he was in there too.\",\"start\":1496497,\"end\":1498288,\"confidence\":0.8921219000000000232120100918109528720378875732421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Your brother Kevin was in there too.\",\"start\":1498353,\"end\":1500321,\"confidence\":0.89857565999999999828418140168651007115840911865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is he an older brother?\",\"start\":1500978,\"end\":1502094,\"confidence\":0.90338960000000001482334255342721007764339447021484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Younger, okay.\",\"start\":1503672,\"end\":1504801,\"confidence\":0.61619776000000003879364385284134186804294586181640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He's youngest.\",\"start\":1505204,\"end\":1505769,\"confidence\":0.77470300000000003048938879146589897572994232177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Youngest, okay, got that.\",\"start\":1506576,\"end\":1508995,\"confidence\":0.70248929999999998319282212833059020340442657470703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Did anything happen here that you would now consider abuse, neglect, or harmful as an adult?\",\"start\":1511360,\"end\":1515273,\"confidence\":0.77506079999999999419202367789694108068943023681640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":1516227,\"end\":1516324,\"confidence\":0.49361873000000000555331780560663901269435882568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, okay.\",\"start\":1516874,\"end\":1517391,\"confidence\":0.595505830000000013768612916464917361736297607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And I know the question is, what was different about this placement compared with the others?\",\"start\":1520372,\"end\":1524026,\"confidence\":0.82266706000000000553740164832561276853084564208984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I know you said it was the best one.\",\"start\":1524091,\"end\":1525514,\"confidence\":0.490764680000000008686100727572920732200145721435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What made it the best one?\",\"start\":1526662,\"end\":1527665,\"confidence\":0.5820027599999999523561200476251542568206787109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"The staff are actually very nice.\",\"start\":1528070,\"end\":1530880,\"confidence\":0.98481560000000001320330511589418165385723114013671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The husband\\u2014 there was a husband and wife that owned the fruiters as well, but they ran that.\",\"start\":1531710,\"end\":1535630,\"confidence\":0.87488469999999995962980392505414783954620361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So I don't know if you\\u2014 I can't remember, but I knew Mr Rankin.\",\"start\":1536090,\"end\":1540010,\"confidence\":0.81047826999999994512791090528480708599090576171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He used to take us to the fruiters.\",\"start\":1540010,\"end\":1541050,\"confidence\":0.85172020000000003836504447463084943592548370361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And Mr\\u2014 who, sorry?\",\"start\":1541790,\"end\":1543410,\"confidence\":0.5725078999999999584957777187810279428958892822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"His name is Mr Rankin.\",\"start\":1543450,\"end\":1544820,\"confidence\":0.85645749999999998269828438424156047403812408447265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I can't remember his first name.\",\"start\":1544850,\"end\":1545810,\"confidence\":0.510623040000000028015847419737838208675384521484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The fruiters in that, in Welshgate, were just along the way where I stayed in Paisley.\",\"start\":1545810,\"end\":1551310,\"confidence\":0.90300875999999996590617001857026480138301849365234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So there's something called Paisley.\",\"start\":1551690,\"end\":1552610,\"confidence\":0.8724561299999999963716845741146244108676910400390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"On the fruiters, and he used to take you to the fruiters and that, and you just used to help yourself.\",\"start\":1552670,\"end\":1555440,\"confidence\":0.84977460000000004658460284190368838608264923095703125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I remember to see the shed and I just thought\\u2014 Okay, I'm glad that there was at least, you know, one place that was safe for you.\",\"start\":1555998,\"end\":1564491,\"confidence\":0.84400679999999994596038277450134046375751495361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That was the only one, aye.\",\"start\":1564555,\"end\":1566497,\"confidence\":0.74711852999999994739965814005699940025806427001953125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Oh, bless you.\",\"start\":1566802,\"end\":1567396,\"confidence\":0.84304075999999994461830965519766323268413543701171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm going to move on now to Newfield.\",\"start\":1568199,\"end\":1571297,\"confidence\":0.88564556999999999309380882550613023340702056884765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I can see that you were there for about 6 months as well.\",\"start\":1571715,\"end\":1574155,\"confidence\":0.88086253000000003243741275582578964531421661376953125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":1574909,\"end\":1575166,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What was Newfield in a sense of, was it a house?\",\"start\":1575632,\"end\":1579276,\"confidence\":0.8909108999999999500829517273814417421817779541015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was not, it was units.\",\"start\":1580769,\"end\":1582037,\"confidence\":0.6325878499999999515779336434206925332546234130859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was like 4 or 5 different units because it was a residential home for boys and girls.\",\"start\":1582230,\"end\":1586308,\"confidence\":0.91526249999999997886135361113701947033405303955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was a residential, okay, boys and girls, plus the school was inside.\",\"start\":1588518,\"end\":1593184,\"confidence\":0.81435709999999994490593735463335178792476654052734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, and how many people were there to a unit?\",\"start\":1597877,\"end\":1602747,\"confidence\":0.83478266000000000968128688327851705253124237060546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you remember it all?\",\"start\":1602796,\"end\":1603553,\"confidence\":0.81777990000000000403446165364584885537624359130859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's okay.\",\"start\":1605400,\"end\":1605758,\"confidence\":0.73359823000000001780307457011076621711254119873046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'd say 6 plus, wasn't it?\",\"start\":1606571,\"end\":1608459,\"confidence\":0.8543162300000000097810470833792351186275482177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":1608524,\"end\":1608833,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So we'll go with like just 6 or more to a unit, and you said there was about 4 or 5 units?\",\"start\":1609266,\"end\":1617634,\"confidence\":0.8696272400000000235564812101074494421482086181640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, there was.\",\"start\":1618563,\"end\":1619237,\"confidence\":0.6856457000000000245876208282425068318843841552734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They were named after islands: Campsie, South, Iona.\",\"start\":1620006,\"end\":1625953,\"confidence\":0.88074784999999999879349843467934988439083099365234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They were named after islands.\",\"start\":1626418,\"end\":1627412,\"confidence\":0.80466205000000001756887968440423719584941864013671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And I've got you down as being in the Campsie unit, is that right?\",\"start\":1628903,\"end\":1631612,\"confidence\":0.8058362999999999498612623938242904841899871826171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, I was in Campsie and South.\",\"start\":1632189,\"end\":1633407,\"confidence\":0.8015255999999999492189317606971599161624908447265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Campsie and South?\",\"start\":1634369,\"end\":1635299,\"confidence\":0.848520900000000022345147954183630645275115966796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":1635957,\"end\":1636037,\"confidence\":0.49361873000000000555331780560663901269435882568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":1636213,\"end\":1638685,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, what about the units?\",\"start\":1639889,\"end\":1642649,\"confidence\":0.82584230000000002913651542257866822183132171630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What did they look like?\",\"start\":1642778,\"end\":1643933,\"confidence\":0.85131495999999995394347251931321807205677032470703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know, was there a kitchen, dining room?\",\"start\":1643997,\"end\":1647015,\"confidence\":0.8849525000000000307665004584123380482196807861328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There was a kitchen, dining room, yes.\",\"start\":1647833,\"end\":1649101,\"confidence\":0.75414323999999999248444737531826831400394439697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Couches.\",\"start\":1649197,\"end\":1649631,\"confidence\":0.6637350300000000036249048207537271082401275634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Just looked like\\u2014 the units kind of looked like a house, you know what I mean?\",\"start\":1650096,\"end\":1654446,\"confidence\":0.7557576299999999580592202619300223886966705322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":1655376,\"end\":1655714,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about your bedroom?\",\"start\":1657142,\"end\":1659421,\"confidence\":0.85422889999999995769286442737211473286151885986328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you have your own bedroom or did you share?\",\"start\":1659469,\"end\":1661186,\"confidence\":0.88658029999999998782556076548644341528415679931640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I had my own bedroom, yes.\",\"start\":1661748,\"end\":1662678,\"confidence\":0.7396019700000000529627186551806516945362091064453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Own bedroom.\",\"start\":1662935,\"end\":1663544,\"confidence\":0.72360473999999996852494632548769004642963409423828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what about bathrooms?\",\"start\":1663736,\"end\":1664747,\"confidence\":0.62547856999999995597505630939849652349948883056640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes, there was shared bathrooms, yes, for the residents.\",\"start\":1665885,\"end\":1668804,\"confidence\":0.50984010000000001827658024922129698097705841064453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what about showers?\",\"start\":1669189,\"end\":1670119,\"confidence\":0.778929769999999965790493661188520491123199462890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was there shared showers?\",\"start\":1670215,\"end\":1671081,\"confidence\":0.90700440000000004392433083921787329018115997314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Eh, can't remember, but I know there was baths.\",\"start\":1672139,\"end\":1674384,\"confidence\":0.75011145999999995215290482519776560366153717041015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I remember that back then.\",\"start\":1674625,\"end\":1675619,\"confidence\":0.76869569999999998177742099869647063314914703369140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were they shared baths, so kind of everyone would take it in turns to use the baths?\",\"start\":1675988,\"end\":1679291,\"confidence\":0.89974849999999995109334349763230420649051666259765625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":1679997,\"end\":1680157,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":1680734,\"end\":1680991,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about routines?\",\"start\":1682017,\"end\":1682755,\"confidence\":0.80839497000000004600650527208927087485790252685546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was there any specific kind of bathing routine, you know, was it you have to bath in the morning and night, or?\",\"start\":1682819,\"end\":1688335,\"confidence\":0.907575299999999973721287460648454725742340087890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, not really.\",\"start\":1689237,\"end\":1690059,\"confidence\":0.59273153999999994567815519985742866992950439453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, no.\",\"start\":1690123,\"end\":1690462,\"confidence\":0.53180579999999999518678350796108134090900421142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay, I think it was kind of your choice, if you know what I mean.\",\"start\":1690703,\"end\":1695504,\"confidence\":0.8066126000000000129119825942325405776500701904296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, okay.\",\"start\":1695859,\"end\":1696584,\"confidence\":0.55090344000000002200323478973587043583393096923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You didn't have a choice?\",\"start\":1696890,\"end\":1697599,\"confidence\":0.55940920000000005085638576929341070353984832763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, you had a choice?\",\"start\":1698416,\"end\":1699308,\"confidence\":0.6313317400000000301218960885307751595973968505859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was up to you, but nobody ever said to you, go for a shower in the bathroom every day, which I think you should have.\",\"start\":1700200,\"end\":1706025,\"confidence\":0.72147744999999996462491935744765214622020721435546875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, okay.\",\"start\":1706382,\"end\":1709626,\"confidence\":0.55090344000000002200323478973587043583393096923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, what about the food?\",\"start\":1709853,\"end\":1711312,\"confidence\":0.7808804499999999482184875887469388544559478759765625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I think it's actually all right, as I can remember, but I cannae remember that much, darling.\",\"start\":1714107,\"end\":1718467,\"confidence\":0.67588013000000002339362481507123447954654693603515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, again, it's just one of them.\",\"start\":1718888,\"end\":1720330,\"confidence\":0.53638960000000002192876991102821193635463714599609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Right.\",\"start\":1721074,\"end\":1724372,\"confidence\":0.56647499999999995079491554861306212842464447021484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what about toiletries?\",\"start\":1727298,\"end\":1729787,\"confidence\":0.63984834999999995464037283454672433435916900634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you remember being provided shower gel, toothpaste, toothbrush?\",\"start\":1729933,\"end\":1733046,\"confidence\":0.87232220000000004755946747536654584109783172607421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, I cannae, no.\",\"start\":1733938,\"end\":1734684,\"confidence\":0.72629284999999998984065996410208754241466522216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is that that you can't remember, you weren't given them?\",\"start\":1735349,\"end\":1737733,\"confidence\":0.51369553999999995053116208509891293942928314208984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I cannae remember.\",\"start\":1738658,\"end\":1739493,\"confidence\":0.57684827000000005181590267966384999454021453857421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, no, that's okay.\",\"start\":1739558,\"end\":1740332,\"confidence\":0.51965859999999997054231926085776649415493011474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I just wanted to clarify that I didn't get that any mistaken.\",\"start\":1740381,\"end\":1742784,\"confidence\":0.75092119999999995538786379256634972989559173583984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I can't remember.\",\"start\":1743590,\"end\":1745410,\"confidence\":0.5773321399999999936625272312085144221782684326171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Then I got to be about older.\",\"start\":1745410,\"end\":1746300,\"confidence\":0.81786864999999997483115521390573121607303619384765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I know of it, but no, I can't remember that, no.\",\"start\":1746730,\"end\":1749710,\"confidence\":0.5990621000000000417884393755230121314525604248046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Okay, no problem at all.\",\"start\":1749710,\"end\":1751250,\"confidence\":0.77047074000000004279087306713336147367954254150390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what about contact with family?\",\"start\":1751250,\"end\":1752550,\"confidence\":0.80625194000000000027483793019200675189495086669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was there still no contact?\",\"start\":1752550,\"end\":1753660,\"confidence\":0.81739930000000005083649057269212789833545684814453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Eh, I don't think anybody ever came to see me in the tube, no.\",\"start\":1754690,\"end\":1758690,\"confidence\":0.6019003400000000336689254254451952874660491943359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":1758690,\"end\":1759890,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about the staff?\",\"start\":1759890,\"end\":1760710,\"confidence\":0.7918730000000000490700813315925188362598419189453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What were the staff like in this place?\",\"start\":1760710,\"end\":1762230,\"confidence\":0.75525549999999996853006223318516276776790618896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Half and half.\",\"start\":1763270,\"end\":1763770,\"confidence\":0.6354288500000000450285142505890689790248870849609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Half of them were alright, half of them were arseholes.\",\"start\":1763880,\"end\":1765790,\"confidence\":0.7895911300000000299093017019913531839847564697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":1765990,\"end\":1767590,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't know what I need to put.\",\"start\":1767590,\"end\":1769470,\"confidence\":0.6728465999999999613834233969100750982761383056640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, no, say what you need to say, honestly.\",\"start\":1769830,\"end\":1771650,\"confidence\":0.7108658599999999605500988764106296002864837646484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There's no\\u2014 You're all right?\",\"start\":1771830,\"end\":1774080,\"confidence\":0.77038940000000000196678229258395731449127197265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Some of them are all right, some of them were just\\u2014 shouldn't have been there, if you know what I mean.\",\"start\":1774080,\"end\":1778930,\"confidence\":0.65621483000000002672180698937154375016689300537109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about the other children there?\",\"start\":1779280,\"end\":1780719,\"confidence\":0.7337577299999999969060127114062197506427764892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Eh, it's kind of\\u2014 some of them are all right, some of them aren't.\",\"start\":1782240,\"end\":1784340,\"confidence\":0.650120260000000005362608135328628122806549072265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Kinda, they've probably seen this, they've probably seen the same as me.\",\"start\":1784860,\"end\":1788640,\"confidence\":0.70684420000000003359019729032297618687152862548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He was all right, he wasn't.\",\"start\":1788640,\"end\":1789470,\"confidence\":0.6023676399999999819812046553124673664569854736328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, well, you're never going to get along with everyone.\",\"start\":1789760,\"end\":1791830,\"confidence\":0.810024260000000051462620831443928182125091552734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That's it, kinda.\",\"start\":1792840,\"end\":1793580,\"confidence\":0.7245454000000000061021410147077403962612152099609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You don't know them, so yeah, you go, ah, fuck you.\",\"start\":1793580,\"end\":1797600,\"confidence\":0.903657200000000049300297177978791296482086181640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":1797600,\"end\":1798000,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about any rules?\",\"start\":1800486,\"end\":1801248,\"confidence\":0.790820599999999984675014275126159191131591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was there any rules that you can remember from here?\",\"start\":1801312,\"end\":1803434,\"confidence\":0.87199689999999996370405597190256230533123016357421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":1805444,\"end\":1806041,\"confidence\":0.49361873000000000555331780560663901269435882568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about any punishments?\",\"start\":1806767,\"end\":1807589,\"confidence\":0.739098699999999997345412339200265705585479736328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I used to get locked in your room and battered and all that in there.\",\"start\":1808783,\"end\":1811412,\"confidence\":0.6581347600000000408471123591880314052104949951171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I didn't like that place at all.\",\"start\":1811621,\"end\":1813412,\"confidence\":0.97276412999999994912769807342556305229663848876953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So they would take you to your room?\",\"start\":1813944,\"end\":1815218,\"confidence\":0.83307432999999997402795770540251396596431732177734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Some of the staff used to hit you and things like that, throw you in your room and things like that.\",\"start\":1816842,\"end\":1820676,\"confidence\":0.74064326000000002547807298469706438481807708740234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":1823137,\"end\":1823317,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I know you've just said that, but I'll ask the same question again.\",\"start\":1825569,\"end\":1828060,\"confidence\":0.68349504000000005365933475331985391676425933837890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Did anything happen there that as an adult you now consider to be abuse, neglect, or harmful?\",\"start\":1828174,\"end\":1832752,\"confidence\":0.7850904499999999952564166960655711591243743896484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":1833560,\"end\":1833834,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And how would you label that?\",\"start\":1834221,\"end\":1836010,\"confidence\":0.789768000000000025551116777933202683925628662109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Physical abuse, getting hit and battered, and cleaning your room and locked in your room.\",\"start\":1837219,\"end\":1840298,\"confidence\":0.87644880000000002784332764349528588354587554931640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I haven't done that.\",\"start\":1840427,\"end\":1841330,\"confidence\":0.60463845999999998870322315269731916487216949462890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I just didn't like the place at all.\",\"start\":1843199,\"end\":1844670,\"confidence\":0.97251790000000004621227844836539588868618011474609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I just couldn't stand it.\",\"start\":1844750,\"end\":1846189,\"confidence\":0.95413183999999995332785829305066727101802825927734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":1849060,\"end\":1849220,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And you've made a complaint, tell staff, as I said to you, you just get knocked.\",\"start\":1851478,\"end\":1855212,\"confidence\":0.49427164000000001209400579682551324367523193359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They just ignore you.\",\"start\":1855456,\"end\":1857307,\"confidence\":0.81751300000000004519762342169997282326221466064453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And who was responsible for the physical abuse?\",\"start\":1861039,\"end\":1864436,\"confidence\":0.7074929500000000093251628641155548393726348876953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The staff.\",\"start\":1865869,\"end\":1866271,\"confidence\":0.69549790000000000222968310481519438326358795166015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The staff.\",\"start\":1866448,\"end\":1866915,\"confidence\":0.69549790000000000222968310481519438326358795166015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And was there any, you know, was it just a particular set of staff or was it kind of all of them?\",\"start\":1867012,\"end\":1870491,\"confidence\":0.836760640000000055493956097052432596683502197265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, just this kind of, as I said to you, some of them are alright, some of them on me.\",\"start\":1871290,\"end\":1875689,\"confidence\":0.53657440000000000690505430611665360629558563232421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yeah, you know, it's not in order.\",\"start\":1876757,\"end\":1877824,\"confidence\":0.71146830000000005345128784028929658234119415283203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You probably notice that in all your claims you're dealing with someone.\",\"start\":1877905,\"end\":1879944,\"confidence\":0.67756486000000004654708618545555509626865386962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"A lot of people, some of the staff they like, and some of them they're just\\u2014 no.\",\"start\":1880187,\"end\":1883973,\"confidence\":0.486886140000000022798332111051422543823719024658203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":1884766,\"end\":1885025,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So can you give me one clear example of a time when you were physically abused?\",\"start\":1886530,\"end\":1892682,\"confidence\":0.62280889999999999862012600715388543903827667236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What happened beforehand, what happened during, and what happened after?\",\"start\":1893069,\"end\":1896394,\"confidence\":0.87064419999999997923367800467531196773052215576171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But it's just, just\\u2014 I can't even remember what happened before that.\",\"start\":1897910,\"end\":1902070,\"confidence\":0.560964699999999982793497110833413898944854736328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I remember getting hot grabbed and threw my room and things up.\",\"start\":1902135,\"end\":1905514,\"confidence\":0.86280875999999995240585803912836126983165740966796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So can you remember where it happened?\",\"start\":1906571,\"end\":1907970,\"confidence\":0.86287199999999997235278215157450176775455474853515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know, was it in a communal area?\",\"start\":1908018,\"end\":1909644,\"confidence\":0.8714577599999999701907427152036689221858978271484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was in a\\u2014 no, it wasn't in a communal area, it was in a private bit.\",\"start\":1910590,\"end\":1913458,\"confidence\":0.81568854999999995669668351183645427227020263671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"In a private what, sorry?\",\"start\":1914349,\"end\":1915289,\"confidence\":0.5803930999999999951199924907996319234371185302734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Just in a private bit.\",\"start\":1916035,\"end\":1917023,\"confidence\":0.78702645999999998327467665149015374481678009033203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"In a private bit of the unit.\",\"start\":1917671,\"end\":1919178,\"confidence\":0.758818030000000032231355362455360591411590576171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And so what did the member of staff do?\",\"start\":1921766,\"end\":1924274,\"confidence\":0.80683329999999997550474972740630619227886199951171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"He actually just grabbed me and And actually punched me and actually threw me on the bed, then locked the door.\",\"start\":1927324,\"end\":1934308,\"confidence\":0.766523700000000030030378184164874255657196044921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Did he physically hurt you apart from grabbing you?\",\"start\":1936950,\"end\":1939087,\"confidence\":0.52810670000000003998508191216387785971164703369140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yes, he actually whacked me.\",\"start\":1940001,\"end\":1941061,\"confidence\":0.726335469999999983059524311101995408535003662109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"He actually punched me.\",\"start\":1943042,\"end\":1946874,\"confidence\":0.72567459999999994746389120336971245706081390380859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And where did that hit?\",\"start\":1947266,\"end\":1948130,\"confidence\":0.77232730000000004988436330677359364926815032958984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"At my face.\",\"start\":1949733,\"end\":1950325,\"confidence\":0.67035294000000000824712742542033083736896514892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, and was there a mark after, I'm assuming?\",\"start\":1951910,\"end\":1954403,\"confidence\":0.9026747299999999807340600455063395202159881591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, I suppose.\",\"start\":1955070,\"end\":1955815,\"confidence\":0.716240800000000010783196557895280420780181884765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And then he locked you in your room?\",\"start\":1957008,\"end\":1958134,\"confidence\":0.61758166999999997148762531651300378143787384033203125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":1960300,\"end\":1960655,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And how long were you left for?\",\"start\":1961220,\"end\":1962448,\"confidence\":0.85448175999999997909384319427772425115108489990234375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, a good few hours.\",\"start\":1963481,\"end\":1964337,\"confidence\":0.7231300499999999686906448914669454097747802734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And can you remember what happened when you were let out of your room?\",\"start\":1967747,\"end\":1969867,\"confidence\":0.84147220000000000350581785824033431708812713623046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I was just like, my roommate, quite a nice staff actually, what happened to your face?\",\"start\":1971132,\"end\":1975255,\"confidence\":0.71664625000000004018119170723366551101207733154296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I said he whacked me, and then all of a sudden, and get caught up a bit, I fail.\",\"start\":1976079,\"end\":1981512,\"confidence\":0.711384699999999980946085997857153415679931640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That's what they used to say.\",\"start\":1981931,\"end\":1982847,\"confidence\":0.74772749999999998937738610038650222122669219970703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Obviously, a young lady and they're adults, they've got to believe they're adults.\",\"start\":1984842,\"end\":1988380,\"confidence\":0.59068525000000005054090479461592622101306915283203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, that's what happens.\",\"start\":1989827,\"end\":1994275,\"confidence\":0.63284160000000000412256895288010127842426300048828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, now how often did this happen?\",\"start\":1996730,\"end\":1999260,\"confidence\":0.72298549999999994764010580183821730315685272216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"A couple of times.\",\"start\":2000613,\"end\":2001403,\"confidence\":0.6749475000000000335376171278767287731170654296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But it wasn't a regular occurrence?\",\"start\":2003369,\"end\":2004916,\"confidence\":0.70891040000000005161240324014215730130672454833984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, it's just Couple of times with certain staff, yes.\",\"start\":2006402,\"end\":2009002,\"confidence\":0.836978259999999973928197505301795899868011474609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And did it ever change or become worse?\",\"start\":2009576,\"end\":2011546,\"confidence\":0.781643199999999982452436597668565809726715087890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, not really, no.\",\"start\":2013722,\"end\":2015189,\"confidence\":0.59067919999999995983586131842457689344882965087890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Just kind of the same people all the time.\",\"start\":2015334,\"end\":2016881,\"confidence\":0.80756724000000001950638761627487838268280029296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They just used to hit me and grab me and throw me in the room.\",\"start\":2017026,\"end\":2020572,\"confidence\":0.80633790000000005182556606087018735706806182861328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Never liked the place, never liked Newfield at all.\",\"start\":2020975,\"end\":2022748,\"confidence\":0.96321920000000005313012252372573129832744598388671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":2024610,\"end\":2025434,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":2027939,\"end\":2028133,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what was the immediate effect from this?\",\"start\":2029393,\"end\":2030848,\"confidence\":0.82731209999999999471498313141637481749057769775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know, was there still, was there any bedwetting, sleep problems?\",\"start\":2030945,\"end\":2033579,\"confidence\":0.5965823500000000390031118513434194028377532958984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You're bedwetting, you don't want to go to sleep and then this happens to you.\",\"start\":2034350,\"end\":2038815,\"confidence\":0.8897842000000000250992115979897789657115936279296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You lie awake all night thinking you've got to clean the hickey and all that as well.\",\"start\":2039621,\"end\":2042136,\"confidence\":0.55075700000000005207567710385774262249469757080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":2048263,\"end\":2048425,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's kind of one of the places I like to forget.\",\"start\":2048668,\"end\":2050692,\"confidence\":0.57562846000000000845631120682810433208942413330078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I just don't like that at all.\",\"start\":2050789,\"end\":2052069,\"confidence\":0.96185609999999999164543851293274201452732086181640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, absolutely understandable.\",\"start\":2052717,\"end\":2054271,\"confidence\":0.61704325999999998231260178727097809314727783203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Just going to ask really quick, just like I asked with the old one, in Newfield, what were the staff like when you did wet the bed?\",\"start\":2055150,\"end\":2062112,\"confidence\":0.84118709999999996540509528131224215030670166015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, some, as I said, some of them used to change it, some of them didn't bother at all.\",\"start\":2063283,\"end\":2067449,\"confidence\":0.66050260000000005078391041024588048458099365234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And the ones that didn't bother, was that left to you to deal with?\",\"start\":2067850,\"end\":2070301,\"confidence\":0.527191100000000023584334485349245369434356689453125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":2071199,\"end\":2071455,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, and was that so, for example, you would have to change your own bedsheets or go for a quick bath, clean off?\",\"start\":2071856,\"end\":2080172,\"confidence\":0.85992025999999999186229615588672459125518798828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's a good day yourself, yes.\",\"start\":2081070,\"end\":2082608,\"confidence\":0.959922399999999953479346004314720630645751953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, and some, some would help and some just wouldn't?\",\"start\":2083554,\"end\":2086358,\"confidence\":0.61795560000000004929887609250727109611034393310546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Some of them are all right, some of them Okay, um, did the same thing happen to anyone else, or did you ever witness anything?\",\"start\":2086983,\"end\":2101697,\"confidence\":0.78515699999999999381117277152952738106250762939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, I'm sure a few people in here now, you've witnessed it, you've seen it happening, and things like that.\",\"start\":2102039,\"end\":2109673,\"confidence\":0.7397894000000000414019041272695176303386688232421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And would other people have seen it happening to you?\",\"start\":2111177,\"end\":2112956,\"confidence\":0.79981846000000000884710971149615943431854248046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":2113214,\"end\":2113457,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":2118646,\"end\":2118999,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you tell anyone what was happening?\",\"start\":2120333,\"end\":2122133,\"confidence\":0.815003200000000038727421269868500530719757080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, I told other members of staff, but as I said to you, when you're that young, they don't believe you.\",\"start\":2122905,\"end\":2126874,\"confidence\":0.527322199999999963182517603854648768901824951171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Actually, they don't think I'm as bad as much as you do, you know.\",\"start\":2129257,\"end\":2132183,\"confidence\":0.50487333999999994826879401443875394761562347412109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what was different about this care placement compared to the others?\",\"start\":2138333,\"end\":2141238,\"confidence\":0.8216061999999999532207084484980441629886627197265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Just, just, I don't know what it was.\",\"start\":2142570,\"end\":2145140,\"confidence\":0.641640699999999952751750242896378040313720703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I just, I couldn't take that.\",\"start\":2145180,\"end\":2146060,\"confidence\":0.92254080000000004968541134076076559722423553466796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I just didn't like it.\",\"start\":2146060,\"end\":2147020,\"confidence\":0.943248599999999992604671206208877265453338623046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I couldn't take the voice at all.\",\"start\":2148140,\"end\":2149480,\"confidence\":0.93653120000000000811013478596578352153301239013671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I just couldn't make it.\",\"start\":2149480,\"end\":2150540,\"confidence\":0.85702675999999999856271415410446934401988983154296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Some homes you mustn't go around, some homes you don't.\",\"start\":2151770,\"end\":2154790,\"confidence\":0.5919993500000000352656570612452924251556396484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, absolutely.\",\"start\":2155160,\"end\":2157900,\"confidence\":0.5014298999999999839616293684230186045169830322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, I'm now going to move on to Balrossie.\",\"start\":2158090,\"end\":2160510,\"confidence\":0.84422180000000002220161832156009040772914886474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So just for your knowledge, there is only 2 placements left, so we're going to do Balrossie now and then we'll do Kibble, and then that is everything for the in-depth of each placement.\",\"start\":2160520,\"end\":2168880,\"confidence\":0.85706925000000000469668748337426222860813140869140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":2168880,\"end\":2169380,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, would you like to take a break at all, or you're happy to continue?\",\"start\":2170032,\"end\":2172779,\"confidence\":0.81762904000000002913139951488119550049304962158203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, Marie, I've got a can.\",\"start\":2173551,\"end\":2174530,\"confidence\":0.7171848400000000456344650956452824175357818603515625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Perfect.\",\"start\":2175494,\"end\":2176057,\"confidence\":0.76724212999999996664968193726963363587856292724609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What type of setting was Balrossie?\",\"start\":2177744,\"end\":2179286,\"confidence\":0.8629828699999999574998810203396715223789215087890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was it a residential school or a house?\",\"start\":2179350,\"end\":2181914,\"confidence\":0.8469252000000000446533476861077360808849334716796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"A residential de-listed school.\",\"start\":2182398,\"end\":2184076,\"confidence\":0.7249486000000000540666178494575433433055877685546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was\\u2014 there was what, 1, 2, 3\\u2014 I think it was like 1, 2, 3, 5 houses.\",\"start\":2184172,\"end\":2190585,\"confidence\":0.8881984000000000545327338841161690652370452880859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's actually turned into flats now.\",\"start\":2192833,\"end\":2195113,\"confidence\":0.51609979999999999744630940767819993197917938232421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's in Kilmacomb, and Some of the flats are worth a fortune.\",\"start\":2195242,\"end\":2199641,\"confidence\":0.52328110000000005452847062770160846412181854248046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, and how long were you in there for?\",\"start\":2200219,\"end\":2202740,\"confidence\":0.84570014000000004461554681256529875099658966064453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I believe that looks like a year and a half, 2 years maybe.\",\"start\":2202805,\"end\":2205888,\"confidence\":0.7888052500000000133439925775746814906597137451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Looks like you were there for about 1, 2\\u2014 I'm trying to work out\\u2014 2 years minus 1 month, right?\",\"start\":2206338,\"end\":2214320,\"confidence\":0.8291377399999999564528252449235878884792327880859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"About 23 months, that's it.\",\"start\":2214834,\"end\":2216696,\"confidence\":0.83012929999999995889226056533516384661197662353515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, yeah, I remember that because I ain't got no memorable losses because I remember talking to a couple of police officers and they said it was getting renovated on the flats.\",\"start\":2217724,\"end\":2228358,\"confidence\":0.5785271499999999900154534770990721881389617919921875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Wow, okay.\",\"start\":2229486,\"end\":2230437,\"confidence\":0.88332209999999999894271240918897092342376708984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And it was a lassie building, so they didn't understand that.\",\"start\":2231098,\"end\":2232919,\"confidence\":0.5719414400000000231472085943096317350864410400390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so again, kind of like what with the rest, what was your daily life?\",\"start\":2234530,\"end\":2242175,\"confidence\":0.83703179999999999250093196678790263831615447998046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So what was the actual accommodation like?\",\"start\":2242240,\"end\":2243958,\"confidence\":0.816007139999999964175003697164356708526611328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you have your own bedroom?\",\"start\":2244022,\"end\":2245287,\"confidence\":0.8634634599999999604591494062333367764949798583984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, it was dormitories.\",\"start\":2245886,\"end\":2246988,\"confidence\":0.6460873499999999491905100512667559087276458740234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, and how many did you share with?\",\"start\":2249561,\"end\":2251993,\"confidence\":0.8933211599999999474874812221969477832317352294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"4.\",\"start\":2254589,\"end\":2254654,\"confidence\":0.52513105000000004363158723208471201360225677490234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And were they 4 other males?\",\"start\":2254767,\"end\":2256075,\"confidence\":0.8914212999999999720301957495394162833690643310546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, yes, it was just boys.\",\"start\":2256140,\"end\":2260952,\"confidence\":0.67984473999999994742182707341271452605724334716796875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":2261630,\"end\":2261872,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Okay, no problem.\",\"start\":2262115,\"end\":2263859,\"confidence\":0.58404654000000000291237256533349864184856414794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I just have to cheque just because sometimes it can be mixed.\",\"start\":2263907,\"end\":2266417,\"confidence\":0.7226755000000000261906052401172928512096405029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about bathroom-wise?\",\"start\":2267704,\"end\":2268992,\"confidence\":0.8212175999999999920220261628855951130390167236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was just a 1-bed shared bathroom, yes.\",\"start\":2271548,\"end\":2274041,\"confidence\":0.80887089999999994827106775119318626821041107177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was that just shared between the 4 of you in the dormitory, or was it shared between everyone?\",\"start\":2274445,\"end\":2278379,\"confidence\":0.8985086700000000092813934315927326679229736328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There was 30 people in there.\",\"start\":2279143,\"end\":2280572,\"confidence\":0.80358154000000003858161790049052797257900238037109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was 30 of you?\",\"start\":2280828,\"end\":2281775,\"confidence\":0.85785085000000005361897592592868022620677947998046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"In the one floor, yes.\",\"start\":2282497,\"end\":2284872,\"confidence\":0.72434480000000001087556711354409344494342803955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was shared between us all.\",\"start\":2285001,\"end\":2286605,\"confidence\":0.700692529999999980105940267094410955905914306640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":2287231,\"end\":2287665,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Which I didn't agree with that either.\",\"start\":2288210,\"end\":2289655,\"confidence\":0.750761030000000051387587518547661602497100830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":2290120,\"end\":2290521,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were there showers, baths?\",\"start\":2291179,\"end\":2292463,\"confidence\":0.8694147500000000139408484756131656467914581298828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was just showers and urinals and sinks.\",\"start\":2293169,\"end\":2297759,\"confidence\":0.6911131999999999830919250598526559770107269287109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There wasn't any baths, no.\",\"start\":2297903,\"end\":2299123,\"confidence\":0.5991962600000000360722651748801581561565399169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":2299267,\"end\":2299524,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about any routines?\",\"start\":2300391,\"end\":2302188,\"confidence\":0.85184055999999996888760733781964518129825592041015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was there any specific routines that they kept you in?\",\"start\":2302252,\"end\":2305205,\"confidence\":0.8682225999999999555001295448164455592632293701171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, not really.\",\"start\":2306950,\"end\":2308030,\"confidence\":0.59273153999999994567815519985742866992950439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"She used to tell you in the morning, \\\"I'm going to shower.\",\"start\":2308030,\"end\":2309830,\"confidence\":0.8579497000000000372921249436330981552600860595703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"If you want a shower, go out.\\\" Okay.\",\"start\":2309950,\"end\":2312110,\"confidence\":0.82157899999999994822275084516149945557117462158203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about your school?\",\"start\":2312590,\"end\":2313330,\"confidence\":0.84222209999999997354080960576538927853107452392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you still do schoolwork?\",\"start\":2313330,\"end\":2314490,\"confidence\":0.8032833999999999807783979122177697718143463134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"School was in Neeples.\",\"start\":2315130,\"end\":2316980,\"confidence\":0.81014160000000001726760956444195471704006195068359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, it was in there.\",\"start\":2317410,\"end\":2318790,\"confidence\":0.711504759999999958353100737440399825572967529296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was a boys' school, yes.\",\"start\":2318790,\"end\":2320350,\"confidence\":0.8875526000000000248491005550022237002849578857421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You had to go to school.\",\"start\":2320350,\"end\":2321370,\"confidence\":0.60888149999999996442312522049178369343280792236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":2323230,\"end\":2324410,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about the food?\",\"start\":2324410,\"end\":2325330,\"confidence\":0.84686870000000002978168822664883919060230255126953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you remember anything about the food?\",\"start\":2325330,\"end\":2326800,\"confidence\":0.87678719999999998879758322800626046955585479736328125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Food was actually quite good, actually.\",\"start\":2327430,\"end\":2329080,\"confidence\":0.97629434000000003823771521638263948261737823486328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"She used to take me, she used to get your dinner.\",\"start\":2329750,\"end\":2332850,\"confidence\":0.8608053300000000351843709722743369638919830322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You used to get your breakfast in your dormitory.\",\"start\":2333632,\"end\":2337466,\"confidence\":0.7291053499999999853997678656014613807201385498046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":2338304,\"end\":2338546,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Then lunchtime, there was a big canteen for everybody in the full home.\",\"start\":2338626,\"end\":2342186,\"confidence\":0.63347644000000002950656607936252839863300323486328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then at tea time, you used to bring your dinner.\",\"start\":2343266,\"end\":2345471,\"confidence\":0.88928145000000002884377181544550694525241851806640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then at supper time, you bring your dinner.\",\"start\":2346038,\"end\":2348389,\"confidence\":0.8722164599999999712309772803564555943012237548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":2351072,\"end\":2351506,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And were you given, like, a choice with the food?\",\"start\":2353724,\"end\":2355604,\"confidence\":0.79948750000000001758593271006247960031032562255859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was there options, or was it just kind of whatever was given you had to eat?\",\"start\":2355668,\"end\":2358449,\"confidence\":0.75503796000000000798735300122643820941448211669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was kind of breakfast options when you went into the big canteen on time, you'd get up to choice options.\",\"start\":2359740,\"end\":2366214,\"confidence\":0.84355586999999998543131596306920982897281646728515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":2366782,\"end\":2367202,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Nighttime and suppertime, suppertime used to get\\u2014 they used to\\u2014 that was a good thing about suppertime in Bullrocks.\",\"start\":2367995,\"end\":2374625,\"confidence\":0.9000027999999999916980186753789894282817840576171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You used to go shopping with the staff.\",\"start\":2374771,\"end\":2376776,\"confidence\":0.81328210000000000778896946940221823751926422119140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They used to take the boys shopping and you could pick which you liked, if you know what I mean.\",\"start\":2376873,\"end\":2381138,\"confidence\":0.84597014999999997630908410428673960268497467041015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh right, okay.\",\"start\":2381413,\"end\":2381994,\"confidence\":0.5955456500000000374939190805889666080474853515625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That was quite good.\",\"start\":2383012,\"end\":2383723,\"confidence\":0.979251599999999999823785401531495153903961181640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":2383998,\"end\":2384256,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Back then it was unheard of.\",\"start\":2384792,\"end\":2386650,\"confidence\":0.71844479999999999453308419106178916990756988525390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So they used to\\u2014 we used to go shopping then, but I think that was even just take you for an hour or two or something.\",\"start\":2388990,\"end\":2394775,\"confidence\":0.8250831400000000481753659187234006822109222412109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So you would go shopping with the staff for the food?\",\"start\":2395467,\"end\":2398135,\"confidence\":0.84692763999999998159040615064441226422786712646484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"For supper time, just no for dinners and lunches, not just late at night.\",\"start\":2398891,\"end\":2404361,\"confidence\":0.73805350000000002896882733693928457796573638916015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Used to be yourself at about 7, 8 o'clock.\",\"start\":2404602,\"end\":2406670,\"confidence\":0.89745474000000002856580749721615575253963470458984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They used to take you shopping, you pick what you wanted.\",\"start\":2406817,\"end\":2409824,\"confidence\":0.7258210000000000494679852636181749403476715087890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Nice, okay.\",\"start\":2410313,\"end\":2411277,\"confidence\":0.7691318000000000321136894854134880006313323974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was like 12 people in there, 12 or 16 around the dormitory, so you had to\\u2014 they couldn't exactly get everybody a bit of activity, you know what I mean?\",\"start\":2412144,\"end\":2420978,\"confidence\":0.6686361400000000454468818134046159684658050537109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, understandable.\",\"start\":2422955,\"end\":2423846,\"confidence\":0.5260529000000000454662085758172906935214996337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Back then, you're young, it was\\u2014 when you're young boys, it was like hot dogs and buggers, chips.\",\"start\":2424575,\"end\":2430811,\"confidence\":0.5777164999999999661639549231040291488170623779296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That was the main thing.\",\"start\":2431198,\"end\":2432132,\"confidence\":0.74937880000000001157189899458899162709712982177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":2432712,\"end\":2432986,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, and how was\\u2014 what was the staff like in there?\",\"start\":2436501,\"end\":2442377,\"confidence\":0.86960260000000000335518279825919307768344879150390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was it half and half?\",\"start\":2443249,\"end\":2444962,\"confidence\":0.86312780000000000057980287238024175167083740234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Some of them were alright, some of them weren't.\",\"start\":2445027,\"end\":2446465,\"confidence\":0.609381500000000020378365661599673330783843994140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, just the same as before.\",\"start\":2447066,\"end\":2449372,\"confidence\":0.537061000000000010601297617540694773197174072265625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Ah, yeah, it's kind of\\u2014 some of them are nice, very nice actually.\",\"start\":2449839,\"end\":2453483,\"confidence\":0.9713127999999999762081870358088053762912750244140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Some of them are, and some of them are just assholes, basically.\",\"start\":2453548,\"end\":2458293,\"confidence\":0.9457825399999999493871882805251516401767730712890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, fair enough.\",\"start\":2458844,\"end\":2459524,\"confidence\":0.51567423000000001120923798225703649222850799560546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Keep saying that about people, you know.\",\"start\":2459750,\"end\":2461807,\"confidence\":0.5145663000000000320000026476918719708919525146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, you're all right.\",\"start\":2463817,\"end\":2464442,\"confidence\":0.50387733999999995138097119706799276173114776611328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'd rather you were honest.\",\"start\":2464492,\"end\":2465364,\"confidence\":0.61241274999999995021227050528977997601032257080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about the other children?\",\"start\":2467273,\"end\":2468168,\"confidence\":0.73538950000000002926725528595852665603160858154296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you get along with them?\",\"start\":2468249,\"end\":2469258,\"confidence\":0.8545122000000000550556933376356028020381927490234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Eh, half and half.\",\"start\":2470710,\"end\":2471998,\"confidence\":0.594698249999999983828047334100119769573211669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Some of them not.\",\"start\":2472110,\"end\":2472835,\"confidence\":0.527674399999999987898036124533973634243011474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Some of them, I dunno.\",\"start\":2473302,\"end\":2474638,\"confidence\":0.66089330000000001685833694864413700997829437255859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You've been in a dorm before.\",\"start\":2475073,\"end\":2476619,\"confidence\":0.67661870000000001734719035084708593785762786865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The 4Es used to stick together, if you know what I mean.\",\"start\":2478202,\"end\":2479937,\"confidence\":0.82287589999999999346158574553555808961391448974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":2480355,\"end\":2480692,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then there's 4 and there's 4 there.\",\"start\":2481174,\"end\":2482733,\"confidence\":0.7449018400000000372784825231065042316913604736328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You're kind of stuck between the 4Es, if you know what I mean.\",\"start\":2483102,\"end\":2485962,\"confidence\":0.6276858400000000504093122799531556665897369384765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so you kind of have no real choice but to try and get along.\",\"start\":2486300,\"end\":2489203,\"confidence\":0.71991490000000002424940248602069914340972900390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Well, you kept together because it was actually just, it was just a joke, to be honest with you.\",\"start\":2489860,\"end\":2496100,\"confidence\":0.70145559999999995692832044369424693286418914794921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I didn't understand it.\",\"start\":2496100,\"end\":2497410,\"confidence\":0.85409939999999995308144207228906452655792236328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So it was like 40 hours in a room, we go in, well, you tried to go in, but you didn't get a choice.\",\"start\":2498320,\"end\":2503460,\"confidence\":0.494318160000000006437659294533659704029560089111328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You were in a room and they used to just, when you're in here, that's it.\",\"start\":2503460,\"end\":2507040,\"confidence\":0.8094268000000000018445689420332200825214385986328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":2507040,\"end\":2508220,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then there was their boys in another room you used to like, and then there were boys in another room you didn't like.\",\"start\":2508220,\"end\":2512020,\"confidence\":0.52282729999999999481730128536582924425601959228515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So they could make it that way, as soon as they could see that you didn't get on there.\",\"start\":2512780,\"end\":2516000,\"confidence\":0.60768140000000003819735638899146579205989837646484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, absolutely.\",\"start\":2516430,\"end\":2517444,\"confidence\":0.5014298999999999839616293684230186045169830322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You'd love to chew it, chew your end in, if you know what I mean.\",\"start\":2518313,\"end\":2520132,\"confidence\":0.475091219999999980760918560918071307241916656494140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes, of course.\",\"start\":2520550,\"end\":2521275,\"confidence\":0.49881916999999997841541699017398059368133544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were there any rules in Balrostie that you can remember?\",\"start\":2521693,\"end\":2524639,\"confidence\":0.8741702000000000083446138887666165828704833984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, no.\",\"start\":2525973,\"end\":2526560,\"confidence\":0.53180579999999999518678350796108134090900421142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what about any punishments?\",\"start\":2529909,\"end\":2530954,\"confidence\":0.6942424000000000372523345504305325448513031005859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Ah, there was punishments.\",\"start\":2532002,\"end\":2532825,\"confidence\":0.5674698400000000031440094971912913024425506591796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I used to get locked in your room and a few of the guys in there that I still know who they are, they used to hit you and throw you about and lock you in your room and all that, didn't they?\",\"start\":2532889,\"end\":2542196,\"confidence\":0.5192799999999999638333747498109005391597747802734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"A lot of them in that Balrossie are just going to like them.\",\"start\":2543053,\"end\":2545313,\"confidence\":0.61308974000000004966892674929113127291202545166015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"The worst thing about Balrossie was the teachers were the worst.\",\"start\":2545618,\"end\":2548567,\"confidence\":0.9723517999999999883442569625913165509700775146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Really?\",\"start\":2549369,\"end\":2549545,\"confidence\":0.6008134000000000529695398654439486563205718994140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, we'll get into that in a\\u2014 I'm just\\u2014 because I'm going to pop that into the other box in our note sheet, which is about the abuse.\",\"start\":2549706,\"end\":2556759,\"confidence\":0.73748475000000002221867134721833281219005584716796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I would ask, you know, did anything happen there that you would now consider abuse to be?\",\"start\":2556984,\"end\":2560623,\"confidence\":0.608549650000000053040594139019958674907684326171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Sexual, physical, emotional, or neglect?\",\"start\":2560992,\"end\":2562835,\"confidence\":0.68100130000000003160920414302381686866283416748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Which of those would you say happened in Balrossie?\",\"start\":2563092,\"end\":2565176,\"confidence\":0.9039367400000000163373670147848315536975860595703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Physical and neglect.\",\"start\":2565977,\"end\":2567901,\"confidence\":0.8291484000000000076369133239495567977428436279296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Because there was a few of them that used to hit you and throw your boot and batter you and lock you in your room.\",\"start\":2568206,\"end\":2572739,\"confidence\":0.7562107399999999923778659649542532861232757568359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And the teachers, some of the teachers that used to go, they were worse than the actual staff you dealt with when you were in your dorm.\",\"start\":2573787,\"end\":2580085,\"confidence\":0.95480160000000002806785914799547754228115081787109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, you can actually handle a lot.\",\"start\":2580635,\"end\":2584552,\"confidence\":0.727325439999999989737489158869720995426177978515625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, I can basically\\u2014 you can actually handle your heat even though you have a really cold kidney.\",\"start\":2584616,\"end\":2590503,\"confidence\":0.5841610999999999886966861595283262431621551513671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You know what I'm saying?\",\"start\":2591184,\"end\":2591930,\"confidence\":0.702246600000000054109250413603149354457855224609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":2591979,\"end\":2592093,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"You'd love to bump into them outside.\",\"start\":2594463,\"end\":2596708,\"confidence\":0.85067970000000003860662900478928349912166595458984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Right, yes.\",\"start\":2597510,\"end\":2598713,\"confidence\":0.51666033000000000097173824542551301419734954833984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Can you give me one clear example, so one clear time where this physical abuse and neglect happened?\",\"start\":2599499,\"end\":2605304,\"confidence\":0.79147964999999997903756820960552431643009185791015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Happened a few times in there.\",\"start\":2605930,\"end\":2607068,\"confidence\":0.840859950000000022640733732259832322597503662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"A few times?\",\"start\":2607293,\"end\":2607822,\"confidence\":0.80545869999999997190798239898867905139923095703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you give me like one really key one that you'll always remember?\",\"start\":2607918,\"end\":2611222,\"confidence\":0.5007711599999999929622163108433596789836883544921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I was in the shower and I was refusing to go to school to get a shower and the guy just bounced my knee plate off the tiles in the shower.\",\"start\":2612088,\"end\":2619401,\"confidence\":0.67747754000000004470649628274259157478809356689453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And actually just battered me and then told me get a shower and just walked up.\",\"start\":2620350,\"end\":2624991,\"confidence\":0.781894859999999969346617945120669901371002197265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And was that a teacher or a staff member?\",\"start\":2625640,\"end\":2627003,\"confidence\":0.8194611000000000533560751136974431574344635009765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That was a staff member.\",\"start\":2628110,\"end\":2629017,\"confidence\":0.78907249999999995448973777456558309495449066162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And did you say you hit your head off the tiles?\",\"start\":2629763,\"end\":2631352,\"confidence\":0.58535146999999998485009200521744787693023681640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, both my heels right off the tiles in the shower and told me get a shower on that.\",\"start\":2632032,\"end\":2637622,\"confidence\":0.75523079999999997991011468911892734467983245849609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Then I was refusing to go to school and get a shower.\",\"start\":2637865,\"end\":2640050,\"confidence\":0.57471525999999995004685615640482865273952484130859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I remember that, and I didn't actually know the guy's name.\",\"start\":2640131,\"end\":2642818,\"confidence\":0.72165555000000003449400765020982362329959869384765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So what was his name?\",\"start\":2642866,\"end\":2644210,\"confidence\":0.84158779999999999699156205679173581302165985107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Derek.\",\"start\":2645910,\"end\":2646184,\"confidence\":0.63542390000000004146585297348792664706707000732421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I can't remember his second name.\",\"start\":2646427,\"end\":2647396,\"confidence\":0.5015897000000000272024180958396755158901214599609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Derek.\",\"start\":2647719,\"end\":2648139,\"confidence\":0.63542390000000004146585297348792664706707000732421875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's okay, it's good.\",\"start\":2648188,\"end\":2649481,\"confidence\":0.90637290000000003686864147312007844448089599609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He bounced my head right off the tiles in the shower and told me I'd get a washing or that.\",\"start\":2649594,\"end\":2654700,\"confidence\":0.718351839999999963737309371936134994029998779296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He told you you would get a lashing?\",\"start\":2656517,\"end\":2657790,\"confidence\":0.60993339999999995892920878759468905627727508544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"A wash. A wash. A lash.\",\"start\":2658708,\"end\":2660577,\"confidence\":0.71902940000000004072688852829742245376110076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"A wash.\",\"start\":2660947,\"end\":2661253,\"confidence\":0.68147060000000003743281240531359799206256866455078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":2661447,\"end\":2661624,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":2663993,\"end\":2664283,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And did he do anything else other than bounce your head off the shower tiles?\",\"start\":2664542,\"end\":2667997,\"confidence\":0.69166870000000002516316044420818798243999481201171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I just grabbed me before, told me that Yeah, I showed up, we were going to school.\",\"start\":2668740,\"end\":2672395,\"confidence\":0.8605026000000000063749894252396188676357269287109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":2674630,\"end\":2674726,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can I ask when this happened?\",\"start\":2675547,\"end\":2676753,\"confidence\":0.8498181000000000206995309781632386147975921630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were you in the\\u2014 was it in the shower room?\",\"start\":2676995,\"end\":2678572,\"confidence\":0.89268409999999998039044157849275507032871246337890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":2679392,\"end\":2679585,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And were you clothed?\",\"start\":2680148,\"end\":2681114,\"confidence\":0.82901173999999999697507746532210148870944976806640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, just my pyjama bottoms on.\",\"start\":2682130,\"end\":2684581,\"confidence\":0.766200070000000010850271792151033878326416015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":2684904,\"end\":2685210,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I remember it well.\",\"start\":2687630,\"end\":2688823,\"confidence\":0.6834314999999999695745600547525100409984588623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It might sound silly, but for the, you know, the\\u2014 not the truthfulness, but for the redress to really understand this, can you remember what, even anything about the pyjama bottoms?\",\"start\":2690604,\"end\":2699835,\"confidence\":0.5560692499999999593995880786678753793239593505859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know what colour they were?\",\"start\":2699884,\"end\":2700740,\"confidence\":0.81106180000000005492211130331270396709442138671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They were blue.\",\"start\":2701632,\"end\":2702217,\"confidence\":0.711885749999999983828047334100119769573211669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did they have any patterns?\",\"start\":2703175,\"end\":2704134,\"confidence\":0.8780141500000000487347051603137515485286712646484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, just blue.\",\"start\":2704914,\"end\":2705547,\"confidence\":0.64248570000000004842632961299386806786060333251953125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Okay, no problem.\",\"start\":2709810,\"end\":2711820,\"confidence\":0.58404654000000000291237256533349864184856414794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what happened after that?\",\"start\":2711916,\"end\":2712881,\"confidence\":0.79126079999999998637605358453583903610706329345703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know, was the bruising\\u2014 was there any marks?\",\"start\":2713042,\"end\":2715229,\"confidence\":0.7908197599999999827247165740118362009525299072265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Ah, there was bruising and fear and things like that.\",\"start\":2715374,\"end\":2718060,\"confidence\":0.64013785000000000824371682028868235647678375244140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I just got a shower and get ready and went to school because I didn't know how to deal with the guy again because he was just\\u2014 he was a moron, just evil.\",\"start\":2718189,\"end\":2725851,\"confidence\":0.97736823999999999923460336503922007977962493896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Mm-hmm.\",\"start\":2734319,\"end\":2734769,\"confidence\":0.71720759999999994516173273950698785483837127685546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":2735928,\"end\":2736153,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"How often would this happen?\",\"start\":2737666,\"end\":2739162,\"confidence\":0.831398300000000034515323932282626628875732421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was it, you know, was the abuse a daily thing, or, you know, every now and then a thing?\",\"start\":2739211,\"end\":2743204,\"confidence\":0.51648294999999999621564938934170641005039215087890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Every now and then, yes.\",\"start\":2744130,\"end\":2745055,\"confidence\":0.659336029999999961859202812775038182735443115234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Every now and then, okay.\",\"start\":2745348,\"end\":2746192,\"confidence\":0.63761460000000003134346115984953939914703369140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And did it ever change or get worse?\",\"start\":2748151,\"end\":2749708,\"confidence\":0.78328805999999995268723296248936094343662261962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It changed for the staff.\",\"start\":2751005,\"end\":2751913,\"confidence\":0.82905810000000002002451537919114343822002410888671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It wasn't the same staff.\",\"start\":2751978,\"end\":2752886,\"confidence\":0.531402350000000023300117391045205295085906982421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was different staff at times, aye.\",\"start\":2753032,\"end\":2754330,\"confidence\":0.78510880000000005107807510285056196153163909912109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":2761411,\"end\":2761689,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":2761787,\"end\":2761967,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"The only thing I liked about Bullrossie was the food.\",\"start\":2762033,\"end\":2764850,\"confidence\":0.82937782999999998256868138923891820013523101806640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That was it.\",\"start\":2764916,\"end\":2765882,\"confidence\":0.55714494000000003293138206572621129453182220458984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Would you say the food was better than any other care setting?\",\"start\":2769150,\"end\":2771566,\"confidence\":0.74168610000000001480913169871200807392597198486328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Eh, no.\",\"start\":2773270,\"end\":2774529,\"confidence\":0.57808680000000001175664010588661767542362213134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":2775014,\"end\":2775240,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Because I've not got to the last one yet.\",\"start\":2776936,\"end\":2778389,\"confidence\":0.588615200000000005076117304270155727863311767578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay, go on then.\",\"start\":2779942,\"end\":2780725,\"confidence\":0.66250880000000000880078232512460090219974517822265625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I can't wait to hear about this full English breakfast.\",\"start\":2780774,\"end\":2782649,\"confidence\":0.97641957000000001443140718038193881511688232421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That was one of them.\",\"start\":2784406,\"end\":2786255,\"confidence\":0.68302830000000003263238568251836113631725311279296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Kemble was the best one.\",\"start\":2786512,\"end\":2787413,\"confidence\":0.94258386000000005111587597639299929141998291015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was it?\",\"start\":2787879,\"end\":2788233,\"confidence\":0.8071844999999999714646037318743765354156494140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Even though people say, even though a lot of people have bad things to say about it.\",\"start\":2788988,\"end\":2792268,\"confidence\":0.777031660000000012900045476271770894527435302734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, so what immediate effects did you experience while in Balrossie?\",\"start\":2793152,\"end\":2797013,\"confidence\":0.88521992999999998819049551457283087074756622314453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So, you know, again, pain, injury, fear, shame, sleep problems, bedwetting?\",\"start\":2797158,\"end\":2801003,\"confidence\":0.87963884999999997216235669839079491794109344482421875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes, all.\",\"start\":2801760,\"end\":2802291,\"confidence\":0.58430104999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"All of it?\",\"start\":2802951,\"end\":2803322,\"confidence\":0.74220030000000003500559841995709575712680816650390625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I couldn't wait to get out.\",\"start\":2804175,\"end\":2804916,\"confidence\":0.8054601999999999595303279420477338135242462158203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I just hated the place.\",\"start\":2804996,\"end\":2806252,\"confidence\":0.97531690000000004214797399981762282550334930419921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what about And with, am I on Balrossie?\",\"start\":2808684,\"end\":2812000,\"confidence\":0.888396900000000044883563532494008541107177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, Balrossie.\",\"start\":2812000,\"end\":2812760,\"confidence\":0.68938310000000002641940000103204511106014251708984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about with Balrossie with the bedwetting?\",\"start\":2812760,\"end\":2814400,\"confidence\":0.84044039999999997636592752314754761755466461181640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, I used to do that quite a lot, yes.\",\"start\":2815400,\"end\":2817480,\"confidence\":0.7356317999999999468485611942014656960964202880859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what would happen in this institute for that?\",\"start\":2817480,\"end\":2820040,\"confidence\":0.69861980000000001300719532082439400255680084228515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know, were the staff helpful?\",\"start\":2820040,\"end\":2821770,\"confidence\":0.72652452999999994620594634398003108799457550048828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were they not?\",\"start\":2821800,\"end\":2822170,\"confidence\":0.78438799999999997414334984568995423614978790283203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, you had to do it yourself because it was a dormitory.\",\"start\":2822820,\"end\":2824700,\"confidence\":0.63323090000000004096136763109825551509857177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That's what dormitories were like.\",\"start\":2825360,\"end\":2826760,\"confidence\":0.6822120000000000406004119213321246206760406494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You had to change all your own beds and things like that.\",\"start\":2826760,\"end\":2829290,\"confidence\":0.6754554999999999864712663111276924610137939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was there ever any comfort from staff?\",\"start\":2831220,\"end\":2833160,\"confidence\":0.713663939999999996643964550457894802093505859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"You know, \\\"Oh, it's okay.\\\" No, yeah, some of them were alright, as I said to you.\",\"start\":2833160,\"end\":2836420,\"confidence\":0.54809684000000002956909384010941721498966217041015625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, some of them are nice and some of them\\u2014 you see, you probably notice that yourself with people when you do interviews.\",\"start\":2836550,\"end\":2842570,\"confidence\":0.56169109999999999871533873374573886394500732421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"People probably tell you some of the staff are brand new, some of them are mummin'.\",\"start\":2842570,\"end\":2844880,\"confidence\":0.64149343999999997034677789997658692300319671630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You'll probably notice that a lot.\",\"start\":2846070,\"end\":2847950,\"confidence\":0.71657219999999999249240545395878143608570098876953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, and it's always the bad ones that people remember the names of, never the good ones.\",\"start\":2847950,\"end\":2853080,\"confidence\":0.6549644999999999495088331968872807919979095458984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Well, I say good ones, I say good ones, but you know, I remember a lot of the names of the good ones that I like.\",\"start\":2853970,\"end\":2860150,\"confidence\":0.78356930000000002412008370811236090958118438720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you give me some of the names that you remember?\",\"start\":2860430,\"end\":2862290,\"confidence\":0.9119745999999999686025375922326929867267608642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I can remember first names, I can't remember.\",\"start\":2864351,\"end\":2866536,\"confidence\":0.62110060000000000268727262664469890296459197998046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"First names is perfectly fine.\",\"start\":2866617,\"end\":2867838,\"confidence\":0.64144500000000004291678123991005122661590576171875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"One of the good ones when I was in Bulrushy was a guy called Jimmy McWilliams.\",\"start\":2868609,\"end\":2872289,\"confidence\":0.9406160999999999550169604844995774328708648681640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay, he stayed in Johnstone.\",\"start\":2875295,\"end\":2877190,\"confidence\":0.87719345000000004120010999031364917755126953125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"He was a very nice man because he ended up coming to Kibble.\",\"start\":2877239,\"end\":2880049,\"confidence\":0.95633595999999998493734665316878817975521087646484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":2881798,\"end\":2882399,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Another guy called Thomas Shirky, he was, he was a mate in Bulrushy.\",\"start\":2882951,\"end\":2888376,\"confidence\":0.89682939999999999880486711845151148736476898193359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He was brand new, he came to Kibble as well.\",\"start\":2888441,\"end\":2890176,\"confidence\":0.848341299999999964853714118362404406070709228515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He came to He ended up in my night shift in Kibble as well.\",\"start\":2890307,\"end\":2893618,\"confidence\":0.90678035999999995198095348314382135868072509765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Oh God.\",\"start\":2894196,\"end\":2894581,\"confidence\":0.48049986000000000085918827608111314475536346435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You end up remembering half of them and then you go, ah, that's her second name, you kind of remember.\",\"start\":2895496,\"end\":2900791,\"confidence\":0.73186750000000000415667500419658608734607696533203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, what about, apart from Derek, can you remember any of the other bad staff members' names?\",\"start\":2901032,\"end\":2906376,\"confidence\":0.54772169999999997802575535388314165174961090087890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, there was Charles Horne.\",\"start\":2907130,\"end\":2908462,\"confidence\":0.7949621700000000235064590015099383890628814697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He was a teacher.\",\"start\":2908799,\"end\":2909457,\"confidence\":0.74812484000000001316266207140870392322540283203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, Charles Horne.\",\"start\":2910580,\"end\":2911623,\"confidence\":0.7629312999999999789224602864123880863189697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yep.\",\"start\":2912089,\"end\":2912265,\"confidence\":0.5606555300000000130467014969326555728912353515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And Thomas McCallum, he was, they were the head, they were two of the head teachers in the place.\",\"start\":2913629,\"end\":2917336,\"confidence\":0.9161591000000000040159875425160862505435943603515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They were They were famous for hitting people in Bullrossie.\",\"start\":2917400,\"end\":2921324,\"confidence\":0.5303772700000000117626086648670025169849395751953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I remember the two of them well.\",\"start\":2923750,\"end\":2924778,\"confidence\":0.56379360000000000585629322813474573194980621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know if they're still alive or not, but they were two\\u2014 Thomas McCallum and Cheryl Thorne.\",\"start\":2925405,\"end\":2931255,\"confidence\":0.87057260000000002975184543174691498279571533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Cheryl Thorne was the headteacher in the school.\",\"start\":2931319,\"end\":2933024,\"confidence\":0.9328286599999999761934077469049952924251556396484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Thomas McCallum was the headman.\",\"start\":2933508,\"end\":2935816,\"confidence\":0.86018603999999998510617160718538798391819000244140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And they were the ones who were quite well known for hitting people?\",\"start\":2937947,\"end\":2940610,\"confidence\":0.75086324999999998208721763148787431418895721435546875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":2941350,\"end\":2941415,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did they ever hit you?\",\"start\":2941826,\"end\":2942943,\"confidence\":0.720535200000000042308556658099405467510223388671875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes.\",\"start\":2943091,\"end\":2943157,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They were two main man in Cabell, eh, Bullroxy.\",\"start\":2946690,\"end\":2949820,\"confidence\":0.9011786600000000202470573640312068164348602294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You probably hear the names quite a lot if you're dealing with people from Bullroxy.\",\"start\":2950140,\"end\":2955240,\"confidence\":0.6040343999999999713423903813236393034458160400390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We do see a lot of names constantly popping up, yeah.\",\"start\":2955380,\"end\":2958380,\"confidence\":0.81157814999999999816537865626742132008075714111328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"If you're dealing with people from Bullroxy, they were two main mans.\",\"start\":2959140,\"end\":2962810,\"confidence\":0.69050270000000002479367822161293588578701019287109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":2964260,\"end\":2966340,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you ever tell anyone what was happening in this one?\",\"start\":2966340,\"end\":2969230,\"confidence\":0.82693033999999998595598071915446780622005462646484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yes, but they're the head teachers and things like that, so you're not going to believe them, are you?\",\"start\":2969420,\"end\":2973840,\"confidence\":0.57783704999999996321236039875657297670841217041015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Used to tell your kids, you used to tell your staff, you used to get ding dong, ding dong.\",\"start\":2976550,\"end\":2982444,\"confidence\":0.60179660000000001485176426285761408507823944091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, just to get knocked, because they were the head teachers.\",\"start\":2982897,\"end\":2985732,\"confidence\":0.51757980000000003428795025683939456939697265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They were the teachers in Morrosey, they were the worst.\",\"start\":2985861,\"end\":2988165,\"confidence\":0.9722097499999999836717279322328977286815643310546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Apart from that guy, I can't remember his second name.\",\"start\":2990260,\"end\":2992534,\"confidence\":0.52345669999999999699724639867781661450862884521484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I know he's staying in Wrenthwaite next to me just now, but I can't remember.\",\"start\":2992615,\"end\":2995487,\"confidence\":0.77492309999999997582875721491291187703609466552734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":2995535,\"end\":2995713,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So now let's move on to Kibble, shall we?\",\"start\":3001728,\"end\":3004213,\"confidence\":0.8556844999999999590301058560726232826709747314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I have\\u2014 is there anything else you want to say about Balrossie?\",\"start\":3006430,\"end\":3008762,\"confidence\":0.91644069999999999698303554396261461079120635986328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":3009583,\"end\":3009679,\"confidence\":0.49361873000000000555331780560663901269435882568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No?\",\"start\":3010065,\"end\":3010162,\"confidence\":0.6175194999999999989626076057902537286281585693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":3010323,\"end\":3010693,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I'm glad it's shut.\",\"start\":3010886,\"end\":3011963,\"confidence\":0.82313449999999999118216464921715669333934783935546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":3012720,\"end\":3012848,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So we just go through the other 3.\",\"start\":3013685,\"end\":3015921,\"confidence\":0.81959945000000000714379666533204726874828338623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, so let's move on to Kibble.\",\"start\":3018355,\"end\":3023963,\"confidence\":0.7401467600000000146565071190707385540008544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I have you being down in Kibble from 1997 to 1998?\",\"start\":3024012,\"end\":3030342,\"confidence\":0.907737800000000039091219150577671825885772705078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":3031395,\"end\":3031606,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What was Kibble?\",\"start\":3032108,\"end\":3032951,\"confidence\":0.8096048000000000133269395519164390861988067626953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was it a residential school?\",\"start\":3032999,\"end\":3034166,\"confidence\":0.81495565000000003141877868984011001884937286376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was it a house?\",\"start\":3034231,\"end\":3034911,\"confidence\":0.84439520000000001243023461938719265162944793701171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Boys' school, yes, residential.\",\"start\":3035782,\"end\":3037535,\"confidence\":0.86291313000000002819689370880951173603534698486328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":3044119,\"end\":3044509,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And again, what was it like?\",\"start\":3046365,\"end\":3047813,\"confidence\":0.78170459999999997169339849278912879526615142822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you have your own room?\",\"start\":3047862,\"end\":3048708,\"confidence\":0.85596203999999997957814912297180853784084320068359375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes, I had my own room in Kibble, yes.\",\"start\":3049950,\"end\":3051437,\"confidence\":0.59323870000000000768380914450972341001033782958984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Own room, okay.\",\"start\":3051744,\"end\":3052891,\"confidence\":0.71597147000000005423459015219123102724552154541015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was it a big house that you stayed in?\",\"start\":3054104,\"end\":3055736,\"confidence\":0.89524740000000002648761210366501472890377044677734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It is flat units, it was like dormitory units, 4 separate units of us in Kibble.\",\"start\":3056553,\"end\":3061458,\"confidence\":0.8859232999999999691453922423534095287322998046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, 4 separate units.\",\"start\":3065040,\"end\":3066299,\"confidence\":0.7701147999999999882447809795849025249481201171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about routines, was there any particular routines there that you can really remember?\",\"start\":3067171,\"end\":3070755,\"confidence\":0.89163990000000004076952109244302846491336822509765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, you had to be getting a minute to try to get on the showers.\",\"start\":3071272,\"end\":3073743,\"confidence\":0.77204799999999995652188999883946962654590606689453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Sorry, could you say that again for me?\",\"start\":3075860,\"end\":3077559,\"confidence\":0.59922445000000001957829454113380052149295806884765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm just getting a bathroom.\",\"start\":3079040,\"end\":3080464,\"confidence\":0.676934240000000020387460608617402613162994384765625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Oh, no problem.\",\"start\":3080693,\"end\":3082068,\"confidence\":0.5637573000000000167375446835649199783802032470703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I had a wee bit of tea and a couple of Weetabix.\",\"start\":3082620,\"end\":3084410,\"confidence\":0.63983803999999999678749418308143503963947296142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Couple of Weetabix, that's all.\",\"start\":3084410,\"end\":3085860,\"confidence\":0.741637050000000019878143575624562799930572509765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You had to get up in the morning, you got to shovel and all that and things like that.\",\"start\":3086210,\"end\":3089650,\"confidence\":0.6880891300000000487813167637796141207218170166015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was there a specific time you had to wake up there?\",\"start\":3089710,\"end\":3092000,\"confidence\":0.887932100000000001926991899381391704082489013671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I guess you had to go to school because the school was in the place.\",\"start\":3092650,\"end\":3095740,\"confidence\":0.6379808000000000145490730574238114058971405029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So what time would you wake up if you can remember?\",\"start\":3096630,\"end\":3098420,\"confidence\":0.896267499999999994741983755375258624553680419921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Eh, half 7, quarter to 8 roughly.\",\"start\":3099650,\"end\":3101560,\"confidence\":0.897308699999999959118213155306875705718994140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, okay.\",\"start\":3102150,\"end\":3103550,\"confidence\":0.55090344000000002200323478973587043583393096923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So I had to be at school for 9.\",\"start\":3103550,\"end\":3105470,\"confidence\":0.6012344400000000366190988643211312592029571533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Then you had your breakfast and you had to get a shovel and things like that.\",\"start\":3105470,\"end\":3108030,\"confidence\":0.6386705999999999772143155496451072394847869873046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, did you have a school uniform?\",\"start\":3114701,\"end\":3115772,\"confidence\":0.8331117999999999579330278720590285956859588623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Just your own clothing.\",\"start\":3117746,\"end\":3118455,\"confidence\":0.71591959999999998931485833963961340487003326416015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Own clothing, okay.\",\"start\":3118874,\"end\":3119615,\"confidence\":0.764798340000000020921788745908997952938079833984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And were you ever provided any clothing?\",\"start\":3120485,\"end\":3122000,\"confidence\":0.80948805999999995375304706612951122224330902099609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, you used to get a bus ticket.\",\"start\":3122999,\"end\":3124610,\"confidence\":0.8037577000000000193580262930481694638729095458984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, yeah, pretty cool.\",\"start\":3126202,\"end\":3128106,\"confidence\":0.9587972000000000161179514179821126163005828857421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Like a grant?\",\"start\":3129186,\"end\":3129816,\"confidence\":0.81131670000000000175788272827048785984516143798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I used to get a grant in there.\",\"start\":3130784,\"end\":3132107,\"confidence\":0.8427930999999999617244839100749231874942779541015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":3132252,\"end\":3132510,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I can't remember the names.\",\"start\":3134697,\"end\":3135660,\"confidence\":0.499436400000000002563638190622441470623016357421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I know the names, but I can't remember what they're called.\",\"start\":3135904,\"end\":3137846,\"confidence\":0.497608600000000012020251460853614844381809234619140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They used to take you shopping and that.\",\"start\":3138026,\"end\":3139086,\"confidence\":0.82135700000000000375877107217092998325824737548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were you allowed to buy kind of with that grant whatever clothing that you wanted, or was there kind of rules surrounding it?\",\"start\":3140620,\"end\":3145616,\"confidence\":0.87896395000000004937845687891240231692790985107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, you could buy as long as it wasn't football clothes.\",\"start\":3146220,\"end\":3151566,\"confidence\":0.7265740000000000531343857801402918994426727294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You could buy what you wanted if you wanted.\",\"start\":3154389,\"end\":3156164,\"confidence\":0.699586599999999947385731502436101436614990234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":3156293,\"end\":3156648,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about the food in this one?\",\"start\":3159699,\"end\":3161039,\"confidence\":0.88238179999999999392201743830810301005840301513671875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Could be nice, yes.\",\"start\":3162140,\"end\":3162929,\"confidence\":0.9188115599999999716374077252112329006195068359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, were you given choice?\",\"start\":3163686,\"end\":3164894,\"confidence\":0.77669920000000003401652293177903629839420318603515625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes, very good choice.\",\"start\":3165844,\"end\":3167809,\"confidence\":0.9300414299999999467871703018317930400371551513671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, did you eat meals together?\",\"start\":3172700,\"end\":3174959,\"confidence\":0.9047517000000000475523620480089448392391204833984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes.\",\"start\":3175798,\"end\":3176137,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Where?\",\"start\":3178622,\"end\":3179026,\"confidence\":0.709604600000000029780267141177318990230560302734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":3180704,\"end\":3181834,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, what about the schoolwork there?\",\"start\":3188170,\"end\":3190130,\"confidence\":0.7509455000000000435278479926637373864650726318359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was the school okay?\",\"start\":3190130,\"end\":3191270,\"confidence\":0.83148915000000001018776174532831646502017974853515625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Uh, yes, it was quite fine.\",\"start\":3192570,\"end\":3194330,\"confidence\":0.900085330000000016781314116087742149829864501953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was only a class and things like that.\",\"start\":3194330,\"end\":3196470,\"confidence\":0.80789345999999995218132653462816961109638214111328125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"It was actually all right.\",\"start\":3196470,\"end\":3197190,\"confidence\":0.71043000000000000593303184359683655202388763427734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":3197510,\"end\":3199490,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And any contact with family?\",\"start\":3199490,\"end\":3201460,\"confidence\":0.83814865000000005057501084593241102993488311767578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Eh, I think sometimes my mom phoned, but she used to phone and she was drunk, and I used to tell the staff, don't answer her.\",\"start\":3202410,\"end\":3209990,\"confidence\":0.62424530000000000296012103717657737433910369873046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But no, I don't think\\u2014 did anybody ever come and see me in Liverpool?\",\"start\":3210770,\"end\":3213490,\"confidence\":0.5140276999999999762991365059860982000827789306640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't think they did.\",\"start\":3213490,\"end\":3214150,\"confidence\":0.50717270000000003182805130563792772591114044189453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I never really had much contact with family, and I used to go and see my gran and that, and my other gran, when I was in Kibble.\",\"start\":3215514,\"end\":3221400,\"confidence\":0.78118765000000001119673243010765872895717620849609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Used to go for day visits, and Kibble was just along from my house at the time.\",\"start\":3221465,\"end\":3226272,\"confidence\":0.876326099999999996725819073617458343505859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":3227188,\"end\":3227574,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Still there, fair enough.\",\"start\":3228136,\"end\":3228875,\"confidence\":0.723214449999999953178075884352438151836395263671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":3229197,\"end\":3229438,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about the staff?\",\"start\":3230562,\"end\":3231221,\"confidence\":0.7918730000000000490700813315925188362598419189453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was it just, again, half and half?\",\"start\":3231350,\"end\":3233364,\"confidence\":0.78543430000000002966231704704114235937595367431640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes, it's half and half, but most of them are actually alright now.\",\"start\":3234517,\"end\":3239146,\"confidence\":0.834809499999999982122744768275879323482513427734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, what about the other children?\",\"start\":3240925,\"end\":3242118,\"confidence\":0.767086500000000004462208380573429167270660400390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Kinda, you like some of them, you don't like some of them.\",\"start\":3243880,\"end\":3251401,\"confidence\":0.6427074999999999871391764827421866357326507568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, and was there any rules?\",\"start\":3251579,\"end\":3256599,\"confidence\":0.7933662999999999687616991650429554283618927001953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Eh, no, not really.\",\"start\":3259058,\"end\":3260026,\"confidence\":0.64211845000000000727169435776886530220508575439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There used to kinda, there was a few that I asked could you bring her in, but nah, used to, had certain rules but not many, no.\",\"start\":3260106,\"end\":3265867,\"confidence\":0.723806900000000030814817364444024860858917236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And what about any punishment?\",\"start\":3267470,\"end\":3269010,\"confidence\":0.6577013000000000442213377027655951678752899169921875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"No, that's kind of\\u2014 actually, kibble was actually all right, even though you've probably heard a lot about it.\",\"start\":3270374,\"end\":3275526,\"confidence\":0.5265890399999999527125282838824205100536346435546875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I actually liked it.\",\"start\":3275574,\"end\":3276409,\"confidence\":0.9598872000000000515029796588351018726825714111328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, people have different experiences, you know.\",\"start\":3276778,\"end\":3278977,\"confidence\":0.69633690000000003639257784016081131994724273681640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There's always going to be that people might say that, um, they had the best time in Ballarat, but it wasn't for you.\",\"start\":3279201,\"end\":3286263,\"confidence\":0.51332719999999998350403984659351408481597900390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was just, you know, it's just all different, isn't it?\",\"start\":3286423,\"end\":3290532,\"confidence\":0.643018899999999948846607367158867418766021728515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think that I actually wanted once Last time Paisley and Kibble was always known as a place that people didn't like to go.\",\"start\":3290612,\"end\":3297599,\"confidence\":0.52882724999999997095301296212710440158843994140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I actually liked it.\",\"start\":3297679,\"end\":3298402,\"confidence\":0.9598872000000000515029796588351018726825714111328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, so there was no punishments, but was there anything that happened that you would now as an adult consider to be abuse, neglect, or harmful in a form of sexual, physical, emotional, or neglect?\",\"start\":3298868,\"end\":3308294,\"confidence\":0.6857698599999999533594063905184157192707061767578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":3309182,\"end\":3309278,\"confidence\":0.49361873000000000555331780560663901269435882568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, okay.\",\"start\":3309763,\"end\":3310553,\"confidence\":0.595505830000000013768612916464917361736297607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I knew a lot of the staff in Kibble as well.\",\"start\":3314067,\"end\":3316079,\"confidence\":0.88586149999999996840216454074834473431110382080078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You didn't like any of the staff?\",\"start\":3316501,\"end\":3318156,\"confidence\":0.69643589999999999662350091966800391674041748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I said I knew a few of them, right?\",\"start\":3318570,\"end\":3320070,\"confidence\":0.8097554000000000140602196552208624780178070068359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, you knew a few of them?\",\"start\":3320070,\"end\":3321820,\"confidence\":0.819006200000000017524826034787110984325408935546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, it was just kind of\\u2014 Paisley's not that big, you know what I mean?\",\"start\":3322130,\"end\":3325190,\"confidence\":0.77891546000000000393725940739386714994907379150390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, he said it was Timmy Williams and Thomas Shetty.\",\"start\":3325190,\"end\":3329850,\"confidence\":0.8921297999999999728260036135907284915447235107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Right, Thomas Shetty, he was an ex, but I knew a few of the staff.\",\"start\":3330110,\"end\":3334890,\"confidence\":0.86722840000000001037250285662594251334667205810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"When I'm in the cab, I'll meet a few of the staff, and I still speak to a few of the staff when I'm out and about, having a pint and things like that.\",\"start\":3334890,\"end\":3339710,\"confidence\":0.83777800000000002267341869810479693114757537841796875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, okay.\",\"start\":3339870,\"end\":3341150,\"confidence\":0.55090344000000002200323478973587043583393096923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Do you know what?\",\"start\":3341150,\"end\":3341940,\"confidence\":0.7693470000000000030837554731988348066806793212890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Maybe that's helpful.\",\"start\":3342070,\"end\":3343060,\"confidence\":0.5660124399999999500465719393105246126651763916015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I know a few of the staff in trouble with time-based limiter.\",\"start\":3344900,\"end\":3347140,\"confidence\":0.7170030499999999751281620774534530937671661376953125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I speak to them regularly because they're nice and they speak to me.\",\"start\":3347320,\"end\":3351520,\"confidence\":0.93096800000000001773514668457210063934326171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So yeah, you can't have been a bad kid then, can you?\",\"start\":3351740,\"end\":3355380,\"confidence\":0.48989709999999997425135234152548946440219879150390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No, actually, years ago a lot of people had bad things to say about the company.\",\"start\":3355380,\"end\":3359160,\"confidence\":0.89017796999999998508457110801828093826770782470703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"When you first get told that you can stay there, you go, ah no, not a couple.\",\"start\":3359160,\"end\":3362740,\"confidence\":0.66248859999999998304787141023552976548671722412109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":3363240,\"end\":3363680,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"And you come back, you're at the end of it, you go, ah, it's not that bad.\",\"start\":3363680,\"end\":3366250,\"confidence\":0.68255407000000001271899918720009736716747283935546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":3366440,\"end\":3366840,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was it a secure unit?\",\"start\":3371600,\"end\":3373120,\"confidence\":0.887093099999999967764097164035774767398834228515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, it wasn't then.\",\"start\":3373760,\"end\":3374660,\"confidence\":0.67492425000000000334665628543007187545299530029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's new.\",\"start\":3374680,\"end\":3375500,\"confidence\":0.52076949999999999629807234668987803161144256591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's kind of mixed.\",\"start\":3375500,\"end\":3376220,\"confidence\":0.672792550000000044718717617797665297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Ah, okay, okay.\",\"start\":3376220,\"end\":3377940,\"confidence\":0.4901389800000000018798118617269210517406463623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It used to be just boys, but now they've got lassies in it, and it's a secure unit now.\",\"start\":3377940,\"end\":3382780,\"confidence\":0.8309132999999999658058413842809386551380157470703125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I mean, it's kind of one of them richest homes in Scotland, I think.\",\"start\":3382780,\"end\":3390080,\"confidence\":0.66508489999999997888124880773830227553844451904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, okay, I get what you mean.\",\"start\":3390080,\"end\":3391800,\"confidence\":0.71079499999999995463184632171760313212871551513671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was the bedwetting still happening in Kibble?\",\"start\":3393360,\"end\":3395980,\"confidence\":0.8135406400000000370908992408658377826213836669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, you bet they're not much, because you've got You felt safer in there, if you know what I mean.\",\"start\":3396740,\"end\":3402960,\"confidence\":0.6544063700000000149969991980469785630702972412109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And if you did wet the bed, what would happen?\",\"start\":3403545,\"end\":3405495,\"confidence\":0.73234060000000000822950596557348035275936126708984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"They just tended to say, well, actually, some of the staff are alright, and you said to them and all.\",\"start\":3406160,\"end\":3409785,\"confidence\":0.57753679999999996130810586691950447857379913330078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"The staff are actually alright, a lot of the staff in there.\",\"start\":3410885,\"end\":3412714,\"confidence\":0.878520500000000037488234738702885806560516357421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":3417691,\"end\":3418013,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you have any problems sleeping in Kibble, or were you okay?\",\"start\":3419045,\"end\":3422430,\"confidence\":0.80229090000000002902424967032857239246368408203125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"It was alright.\",\"start\":3423654,\"end\":3424173,\"confidence\":0.8356831000000000120309096018900163471698760986328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The first couple of nights, you go, ah, no, it's kind of, because you're in a strange place, but after that, no, it was alright.\",\"start\":3424222,\"end\":3428815,\"confidence\":0.47562373000000002232212636954500339925289154052734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"As I said, yes, that was probably the best place I've been.\",\"start\":3432810,\"end\":3435908,\"confidence\":0.97646785000000002607833948786719702184200286865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, and I would ask, you know, did you try and tell anyone or get any help, but it doesn't sound like you needed to.\",\"start\":3436071,\"end\":3445559,\"confidence\":0.53804635999999994577791539995814673602581024169921875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Oh, Kibble was actually pretty, pretty good advice already.\",\"start\":3446792,\"end\":3449658,\"confidence\":0.96463876999999997874368773409514687955379486083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"In a few words, can you describe Kibble to me, like how you felt there?\",\"start\":3451462,\"end\":3454297,\"confidence\":0.92589379999999998904769427099381573498249053955078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I felt safe.\",\"start\":3455220,\"end\":3456990,\"confidence\":0.8059022399999999919373294687829911708831787109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":3456990,\"end\":3458370,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"And that was the first time in a long time I felt safe when I was in a kibble, because it wasn't exactly the way people made it out to be.\",\"start\":3458370,\"end\":3466490,\"confidence\":0.53189969999999997529727124856435693800449371337890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"A lot of people made kibble look bad years ago.\",\"start\":3466490,\"end\":3468450,\"confidence\":0.91762036000000002378129693170194514095783233642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":3468790,\"end\":3469970,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But it wasn't.\",\"start\":3469970,\"end\":3470510,\"confidence\":0.50510679999999996692139347942429594695568084716796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But as you were saying, everybody's got their own experience.\",\"start\":3470830,\"end\":3474350,\"confidence\":0.7888467999999999591409505228511989116668701171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, there is a lot of kibbles as well.\",\"start\":3474350,\"end\":3476570,\"confidence\":0.7906433299999999775309333926998078823089599609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They've got stuff everywhere.\",\"start\":3476570,\"end\":3478090,\"confidence\":0.5913051400000000068502004069159738719463348388671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So the Glasgow one might have been really awful, and then the Paisley one wasn't too too bad, you know what I mean?\",\"start\":3478090,\"end\":3483670,\"confidence\":0.6102742599999999573157083432306535542011260986328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Oh, when I was in the home zone, they only had the people.\",\"start\":3483670,\"end\":3485990,\"confidence\":0.71231820000000001247286718353279866278171539306640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Oh really?\",\"start\":3486450,\"end\":3488250,\"confidence\":0.50794154000000002469050741638056933879852294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Right, Kibble's opened up.\",\"start\":3488250,\"end\":3490050,\"confidence\":0.75631930000000002767279738691286183893680572509765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Look at hostels, they've got Glasgow and stuff, haven't they?\",\"start\":3490050,\"end\":3495850,\"confidence\":0.7323410999999999670961869924212805926799774169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"This point, they'll get Shields and St. Mungo Football Club and all that as well.\",\"start\":3495850,\"end\":3499920,\"confidence\":0.91753790000000001736424337650532834231853485107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I never had all that, never had all that when I was in there.\",\"start\":3500810,\"end\":3504440,\"confidence\":0.57799195999999997130913698129006661474704742431640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Not too bad then.\",\"start\":3504610,\"end\":3506090,\"confidence\":0.67010139999999995819024434240418486297130584716796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything else you'd like me to add down for Kibble?\",\"start\":3506090,\"end\":3508470,\"confidence\":0.930575970000000030069031708990223705768585205078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No, Kibble was okay.\",\"start\":3509382,\"end\":3510592,\"confidence\":0.5169582999999999817219986653071828186511993408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I know it's a bad thing to say something in a claim for compensation, but Kibble was\\u2014 there's no point lying\\u2014 Kibble was actually nice.\",\"start\":3511140,\"end\":3517739,\"confidence\":0.52674060000000000325570681525277905166149139404296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, that's fine.\",\"start\":3519350,\"end\":3520481,\"confidence\":0.67549490000000000922142362469458021223545074462890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I actually liked it.\",\"start\":3520578,\"end\":3521888,\"confidence\":0.9598872000000000515029796588351018726825714111328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Just because you liked one of your five doesn't mean the rest were great.\",\"start\":3522680,\"end\":3525591,\"confidence\":0.5160689400000000315316128762788139283657073974609375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"You're allowed to have\\u2014 and I'm quite glad that you would have had that last one being that kind of a safer place.\",\"start\":3525688,\"end\":3531286,\"confidence\":0.8495437999999999600930777887697331607341766357421875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"It must have been such a relief being in there.\",\"start\":3531416,\"end\":3533667,\"confidence\":0.787762049999999991456434145220555365085601806640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"It was, it was actually, I was quite happy being in there.\",\"start\":3534437,\"end\":3537440,\"confidence\":0.94659079999999995447268474890734069049358367919921875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"It was actually, it made me feel safe getting there.\",\"start\":3537745,\"end\":3540956,\"confidence\":0.85614449999999997498179027388687245547771453857421875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Well, that's all that we would want for you, to feel safe, so I'm quite glad.\",\"start\":3541181,\"end\":3545291,\"confidence\":0.936597349999999995162625054945237934589385986328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And I'm the one who's doing your claim and telling you it's okay to have had a safe place, okay?\",\"start\":3545612,\"end\":3550510,\"confidence\":0.6892768000000000228055796469561755657196044921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That was it.\",\"start\":3551152,\"end\":3551553,\"confidence\":0.55714494000000003293138206572621129453182220458984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I'm just going to quickly, before I move on, is there anything else that you would like to add for grief that you might have remembered?\",\"start\":3552420,\"end\":3558281,\"confidence\":0.836984460000000041191015043295919895172119140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No.\",\"start\":3559244,\"end\":3559341,\"confidence\":0.49361873000000000555331780560663901269435882568359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I was too young to remember anything.\",\"start\":3559680,\"end\":3561340,\"confidence\":0.6616952400000000178437176145962439477443695068359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about Beech Avenue?\",\"start\":3561780,\"end\":3562756,\"confidence\":0.87768024000000000039989345168578438460826873779296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Eh, no.\",\"start\":3564622,\"end\":3565024,\"confidence\":0.57808680000000001175664010588661767542362213134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Newfield?\",\"start\":3566858,\"end\":3567486,\"confidence\":0.81059709999999995932995489056338556110858917236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Nah, I've visited the place.\",\"start\":3568644,\"end\":3569513,\"confidence\":0.8379640999999999895209157330100424587726593017578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, and Balrossie?\",\"start\":3570237,\"end\":3572122,\"confidence\":0.8140047999999999728260036135907284915447235107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Visited Balrossie.\",\"start\":3573060,\"end\":3574095,\"confidence\":0.740035400000000009868017514236271381378173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, so what I'm going to do now is I'm moving on to the next section, and this is about all of the care settings overall, not just one or two.\",\"start\":3574532,\"end\":3585645,\"confidence\":0.85433965999999994522795532247982919216156005859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, it's all of them.\",\"start\":3586077,\"end\":3587111,\"confidence\":0.6203944999999999598827571389847435057163238525390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So across all of the placements, what were the names of the main people responsible for your abuse?\",\"start\":3587936,\"end\":3593368,\"confidence\":0.5387324000000000001620037437533028423786163330078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The names?\",\"start\":3595460,\"end\":3595863,\"confidence\":0.70675019999999999509299186684074811637401580810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I'll just go back through really quick actually, because you gave me most of the names, didn't you?\",\"start\":3596460,\"end\":3600334,\"confidence\":0.76526499999999997303490317790419794619083404541015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I'll just\\u2014 I'll go in and I'll copy and paste them through because I don't feel like we need to re-go through them.\",\"start\":3600415,\"end\":3607208,\"confidence\":0.5992119000000000195171878658584319055080413818359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Ah, there was 3 main ones, yes.\",\"start\":3607923,\"end\":3610212,\"confidence\":0.60707736000000001030940666169044561684131622314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I've got Derek, Charles and Thomas?\",\"start\":3610780,\"end\":3612612,\"confidence\":0.909381030000000034618778954609297215938568115234375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":3613658,\"end\":3613787,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, are you happy for them to be the only names that we put on, or is there anyone else who you would like to be named?\",\"start\":3614012,\"end\":3619567,\"confidence\":0.90058625000000003257838443460059352219104766845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, that's it.\",\"start\":3620322,\"end\":3621625,\"confidence\":0.52059040000000000869562200023210607469081878662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, I also want you to be aware that none of these people will be aware that you've said their names, okay?\",\"start\":3621753,\"end\":3627542,\"confidence\":0.656616899999999947823425827664323151111602783203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It's just gonna be\\u2014 yeah, well, fair enough.\",\"start\":3628186,\"end\":3631345,\"confidence\":0.591821429999999981674818627652712166309356689453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Some people panic and they don't want it, but it's fine.\",\"start\":3631750,\"end\":3634715,\"confidence\":0.5547570600000000240470399148762226104736328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, you're not, absolutely.\",\"start\":3637097,\"end\":3638806,\"confidence\":0.56395779999999995357740090184961445629596710205078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were other children affected, and did you witness abuse or harm to anyone else?\",\"start\":3640330,\"end\":3644960,\"confidence\":0.50570090000000000873825456437771208584308624267578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yes, I witnessed abuse to a few people I was in homes with.\",\"start\":3645530,\"end\":3648530,\"confidence\":0.85582024000000000985011183729511685669422149658203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think a lot of people did.\",\"start\":3648530,\"end\":3649440,\"confidence\":0.77212362999999994972455397146404720842838287353515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think that happens.\",\"start\":3651470,\"end\":3652150,\"confidence\":0.70548569999999999335926759158610366284847259521484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think you've probably heard that a lot.\",\"start\":3652370,\"end\":3654310,\"confidence\":0.68348109999999995256558804612723179161548614501953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You witness a lot in your own homes, especially when you're young, because even if you're that young, you don't get believed.\",\"start\":3654330,\"end\":3659370,\"confidence\":0.5326950599999999980127540766261518001556396484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't care what anybody says, you don't get believed.\",\"start\":3659370,\"end\":3661250,\"confidence\":0.77612877000000002336577153982943855226039886474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, I think that's how they brought out this redress because of Yeah, definitely.\",\"start\":3662400,\"end\":3668290,\"confidence\":0.63366599999999995151966913908836431801319122314453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And is there any children who you witnessed or witnessed you being abused whose names that you can remember at all?\",\"start\":3668774,\"end\":3674288,\"confidence\":0.53041130000000002997495585077558644115924835205078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":3676455,\"end\":3676632,\"confidence\":0.49361873000000000555331780560663901269435882568359375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Okay, no worries at all, don't worry.\",\"start\":3676906,\"end\":3678437,\"confidence\":0.7797433000000000280493850368657149374485015869140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Why do you believe that the local authority should have been aware of what was happening?\",\"start\":3679323,\"end\":3684528,\"confidence\":0.52678524999999998268407352952635847032070159912109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They should have been aware.\",\"start\":3685902,\"end\":3686564,\"confidence\":0.63828750000000000763833440942107699811458587646484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think a few of the homes I was in, like Barossie and Newfield, I think the local authority was aware of it.\",\"start\":3686693,\"end\":3692249,\"confidence\":0.88189989999999995884394365930347703397274017333984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"But they couldn't approve it.\",\"start\":3693247,\"end\":3694343,\"confidence\":0.69762530000000000374171804651268757879734039306640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So I know Balrossie was actually under investigation, I know Newfield not, but I don't think they could in the grave.\",\"start\":3696339,\"end\":3703358,\"confidence\":0.5785669700000000137407596412231214344501495361328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't think, you know, local authorities, they can't approve things they don't deal with.\",\"start\":3703455,\"end\":3707392,\"confidence\":0.740337550000000010896883395616896450519561767578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":3707795,\"end\":3708376,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Were complaints ever discouraged, ignored, or punished?\",\"start\":3715003,\"end\":3718369,\"confidence\":0.49521369999999997890682834622566588222980499267578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Nope.\",\"start\":3722905,\"end\":3723133,\"confidence\":0.486557799999999984752463433324010111391544342041015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And were you ever moved, threatened, or disbelieved because of these complaints?\",\"start\":3723590,\"end\":3728025,\"confidence\":0.5397686999999999901689307080232538282871246337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Threatened, aye.\",\"start\":3730010,\"end\":3730639,\"confidence\":0.51407312999999998925915178915602155029773712158203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what were you threatened with?\",\"start\":3731576,\"end\":3732755,\"confidence\":0.56957614000000000853418669066741131246089935302734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Well, the staff threatened you to leave, but they kind of threatened to be near disciplinarian.\",\"start\":3733740,\"end\":3738456,\"confidence\":0.7257259499999999530217564824852161109447479248046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":3741803,\"end\":3742129,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Have you ever reported the abuse to police, an inquiry, a professional, or any authority?\",\"start\":3743494,\"end\":3747884,\"confidence\":0.54558819999999996763762055707047693431377410888671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Reported it to a couple of the staff, but you only believe.\",\"start\":3749372,\"end\":3751530,\"confidence\":0.8204580999999999679772599847638048231601715087890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Never reported to police because that was a staff responsibility, reported police back then.\",\"start\":3751610,\"end\":3756376,\"confidence\":0.565168560000000042009560274891555309295654296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":3756779,\"end\":3757021,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Why did you move between the different placements, and were the reasons ever explained to you?\",\"start\":3758550,\"end\":3763312,\"confidence\":0.86315989999999997994706291137845255434513092041015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No, they weren't never explained.\",\"start\":3764463,\"end\":3765548,\"confidence\":0.5639201000000000352230244970996864140033721923828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They just kept moving me, which I didn't like because it's just\\u2014 we get moved about too much.\",\"start\":3765597,\"end\":3774134,\"confidence\":0.878567639999999983047018758952617645263671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It shouldn't have happened.\",\"start\":3774200,\"end\":3774738,\"confidence\":0.84411544000000005016914883526624180376529693603515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Obviously you're not going to have a settled life if you keep moving.\",\"start\":3776378,\"end\":3778547,\"confidence\":0.80398029999999998107540477576549164950847625732421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":3779292,\"end\":3779551,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you ever run away, refuse to return, or ask to be moved?\",\"start\":3788618,\"end\":3793496,\"confidence\":0.61807895000000001584083975103567354381084442138671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That'll be quite a few times, yes.\",\"start\":3794990,\"end\":3796427,\"confidence\":0.61757560000000000233200125876464881002902984619140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what would happen when you ran away?\",\"start\":3800283,\"end\":3801603,\"confidence\":0.73045919999999997518358441084274090826511383056640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I ran away and tried to run away from Bellrossie and ended up, me and 5 other boys running away from Bellrossie in my pyjamas and actually got to Kirkmaccormick, Port Glasgow and got on a train and actually came to Belkisley, Port Glasgow, in the train in my pyjamas.\",\"start\":3803609,\"end\":3820159,\"confidence\":0.6954210400000000458220483778859488666057586669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So you ran away from Bellrossie in your pyjamas?\",\"start\":3820966,\"end\":3824734,\"confidence\":0.6955862600000000117717036118847317993640899658203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, me and 5 other boys.\",\"start\":3825008,\"end\":3825990,\"confidence\":0.64802766000000000534697619514190591871738433837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Hopped on a train?\",\"start\":3826070,\"end\":3827036,\"confidence\":0.71295520000000001115125769501901231706142425537109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, to Glasgow.\",\"start\":3829376,\"end\":3830106,\"confidence\":0.63264109999999995626041027207975275814533233642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That'll be in the police report, because it was\\u2014 everybody used to talk, there was 5 of us, me and 5 others.\",\"start\":3831063,\"end\":3836853,\"confidence\":0.83614456999999997588446376539650373160839080810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We left Kilmacon, Kilmacon, Port Glasgow's about 68 miles to Kilmacon, and they end up leaving Bullrosey because they didn't like it and end up getting on a train at Port Glasgow, Port Glasgow to Ferguson, and went to my auntie's in Ferguson.\",\"start\":3836917,\"end\":3853949,\"confidence\":0.52573407000000005329098939910181798040866851806640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were the police the ones that caught you and returned you?\",\"start\":3856050,\"end\":3858681,\"confidence\":0.7291176299999999610434997521224431693553924560546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, police picked us up and took us back to Bullrosey, yes.\",\"start\":3859395,\"end\":3861832,\"confidence\":0.67246660000000002543885102568310685455799102783203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"There should have been a police report.\",\"start\":3862481,\"end\":3864024,\"confidence\":0.498726759999999991190833270593429915606975555419921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There probably is.\",\"start\":3865100,\"end\":3865650,\"confidence\":0.67200439999999994622470467220409773290157318115234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'll have to double-check that one.\",\"start\":3865699,\"end\":3867123,\"confidence\":0.7457415499999999752844814793206751346588134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's got to be because they were in my pyjamas and hoosecoat.\",\"start\":3867641,\"end\":3871009,\"confidence\":0.73574494999999995314965417492203414440155029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Why did you run away?\",\"start\":3872180,\"end\":3872854,\"confidence\":0.6150181999999999593597976854653097689151763916015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Just didn't like the place.\",\"start\":3873963,\"end\":3874686,\"confidence\":0.95764780000000004900329031443106941878795623779296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Just didn't like it.\",\"start\":3874783,\"end\":3875795,\"confidence\":0.922876299999999982759391059516929090023040771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We ended up leaving it and then we got returned to the place at about 5 in the morning or something like that.\",\"start\":3876374,\"end\":3882460,\"confidence\":0.9098646599999999917685045147663913667201995849609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what happened when you were returned?\",\"start\":3883029,\"end\":3884033,\"confidence\":0.8775294000000000149697143569937907159328460693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, I just totally go to my bed and then they get made to get up 2 hours later for school.\",\"start\":3885520,\"end\":3890000,\"confidence\":0.72721380000000002130633447450236417353153228759765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Right, okay.\",\"start\":3890760,\"end\":3891880,\"confidence\":0.54448264999999995694679455482400953769683837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I remember that.\",\"start\":3891880,\"end\":3892860,\"confidence\":0.700100359999999977134166329051367938518524169921875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"It was just one of the things that you think about it now, you say that was quite funny, that.\",\"start\":3893240,\"end\":3899860,\"confidence\":0.75979244999999995258121998631395399570465087890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I shouldn't laugh, but I think it's the thought of 5 kids in their pyjamas getting on a train, nobody asking any questions.\",\"start\":3899860,\"end\":3907790,\"confidence\":0.6253463999999999689549667891697026789188385009765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, they just let us on the train, that's it.\",\"start\":3908420,\"end\":3910200,\"confidence\":0.693017839999999996081214703735895454883575439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think that's the part that got me a little bit because I think the first thing I'd do is, why are you in your dramas?\",\"start\":3910560,\"end\":3916568,\"confidence\":0.52853249999999996067145957567845471203327178955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Well, that main ticket wasn't written to Morris.\",\"start\":3917389,\"end\":3919595,\"confidence\":0.58811020000000002738715920713730156421661376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The train got wrecked, the cart they were in, and they got off at St James's next to Ferguson and walked all the way to Mantis' house, and then Mantis grasped at us and pulled the poles, and we got picked up.\",\"start\":3921109,\"end\":3934839,\"confidence\":0.5567178999999999877701384320971556007862091064453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There's got to be enough police support because they picked up my pyjamas, no?\",\"start\":3939812,\"end\":3943091,\"confidence\":0.6015969500000000191874960364657454192638397216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There's got to be there somewhere.\",\"start\":3943171,\"end\":3943894,\"confidence\":0.70993793000000005033456318415119312703609466552734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, there should be.\",\"start\":3943975,\"end\":3945019,\"confidence\":0.59700286000000002406551402600598521530628204345703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What age did you leave the care system?\",\"start\":3946000,\"end\":3948250,\"confidence\":0.83256596000000004931251851303386501967906951904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"16 and a half, 17, roughly.\",\"start\":3949974,\"end\":3951801,\"confidence\":0.84676019999999996290540593690820969641208648681640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, and what were your circumstances after?\",\"start\":3954081,\"end\":3958155,\"confidence\":0.8602079000000000252867948802304454147815704345703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So where did you go once you were released from care?\",\"start\":3958220,\"end\":3960084,\"confidence\":0.89773106999999996435946059136767871677875518798828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I went to my gran's for 2 months and then I didn't like that and I got my own house.\",\"start\":3960962,\"end\":3964197,\"confidence\":0.67524474999999994917487811108003370463848114013671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So I've stayed myself since I was\\u2014 before I was 17.\",\"start\":3965713,\"end\":3968263,\"confidence\":0.87844990000000000573976421947008930146694183349609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've maintained since then.\",\"start\":3968328,\"end\":3969276,\"confidence\":0.75577119999999997634887449748930521309375762939453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No support after I left.\",\"start\":3972730,\"end\":3974588,\"confidence\":0.569226299999999962864194458234123885631561279296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was no support?\",\"start\":3975089,\"end\":3975993,\"confidence\":0.534888449999999959771912472206167876720428466796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, I think you should have been supported when you left here.\",\"start\":3976640,\"end\":3978805,\"confidence\":0.63379350000000000964206492426455952227115631103515625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I would have to agree, especially when you're\\u2014 I was about 16 or so.\",\"start\":3980826,\"end\":3984924,\"confidence\":0.49970627000000000794699417383526451885700225830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":3985807,\"end\":3986241,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And you think there'd be support there for you.\",\"start\":3987013,\"end\":3988716,\"confidence\":0.73493419999999998193374040056369267404079437255859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Nah, there wasn't any support, just basically when you're that age, get to fuck and just that's you.\",\"start\":3989584,\"end\":3994784,\"confidence\":0.8256607000000000251560550168505869805812835693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, there's a lot of support now in your wee care.\",\"start\":3994960,\"end\":3998406,\"confidence\":0.5743618600000000018468426787876524031162261962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I'm now going to move on to the next section, which is all about the impact on your whole experience.\",\"start\":3998951,\"end\":4005266,\"confidence\":0.76395690000000004982183554602670483291149139404296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So it is going to be, you know, how the combined experience has affected you.\",\"start\":4005891,\"end\":4011277,\"confidence\":0.7430328999999999961545427140663377940654754638671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So how did the experience affect you at the time in a way of such as your safety, your trust, your confidence, your sleep, behaviour, education, relationships, or your ability to speak up?\",\"start\":4011998,\"end\":4023635,\"confidence\":0.7451754999999999906634684521122835576534271240234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That's kind of, that's them all.\",\"start\":4024746,\"end\":4027033,\"confidence\":0.7597903599999999979530684868223033845424652099609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It sticks really in your brain.\",\"start\":4027822,\"end\":4029626,\"confidence\":0.70941496000000003885332944264519028365612030029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's kind of mentally, you know, it's always in your brain.\",\"start\":4029674,\"end\":4032461,\"confidence\":0.64136830000000000229221086556208319962024688720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You just sit and think about it.\",\"start\":4032815,\"end\":4034667,\"confidence\":0.8489557500000000089812601800076663494110107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That's why I drink as much, because you just can't even no think about it when you were young.\",\"start\":4034812,\"end\":4040256,\"confidence\":0.50384039999999996606305785462609492242336273193359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yeah, it's kind of just one of the things you wish you could forget, but you can't.\",\"start\":4043500,\"end\":4047785,\"confidence\":0.5503864000000000533674437974696047604084014892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I've got that.\",\"start\":4054659,\"end\":4055719,\"confidence\":0.68294847000000002967823320432216860353946685791015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's mainly mentally now, because you're older, it just sticks with you constantly.\",\"start\":4056666,\"end\":4062141,\"confidence\":0.7397470999999999907714709479478187859058380126953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so that is actually the next question.\",\"start\":4062542,\"end\":4064260,\"confidence\":0.84403247000000003463782149992766790091991424560546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So how has it affected your mental health?\",\"start\":4064309,\"end\":4066043,\"confidence\":0.593536559999999990822061590733937919139862060546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Things such as anxiety, depression, trauma symptoms, panic, flashbacks, nightmares, self-harm, or suicidal thoughts?\",\"start\":4066316,\"end\":4073509,\"confidence\":0.79613685999999994624687360555981285870075225830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, flashbacks and nightmares and things like that.\",\"start\":4074344,\"end\":4079257,\"confidence\":0.57202523999999999038124087746837176382541656494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, that's kind of\\u2014 that's funny, the main things that people don't understand about it.\",\"start\":4079642,\"end\":4085165,\"confidence\":0.477944580000000007746763230898068286478519439697265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"That's kind of\\u2014 you do get flashbacks, you get memories, you get mental health problems, things like that.\",\"start\":4085743,\"end\":4091508,\"confidence\":0.78551610000000005040732276029302738606929779052734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It sticks to you constantly.\",\"start\":4091764,\"end\":4092856,\"confidence\":0.73352574999999997640287574540707282721996307373046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Have you got any mental health problems, Patrick?\",\"start\":4093193,\"end\":4095040,\"confidence\":0.54502463000000000992173454505973495543003082275390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, none diagnosed, just alcohol.\",\"start\":4096485,\"end\":4099391,\"confidence\":0.5138004400000000249093545789946801960468292236328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Just alcohol.\",\"start\":4099634,\"end\":4100271,\"confidence\":0.561604800000000015103296391316689550876617431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, that came back.\",\"start\":4100450,\"end\":4102312,\"confidence\":0.7018261999999999556365537500823847949504852294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That's up in court.\",\"start\":4102361,\"end\":4103145,\"confidence\":0.78802234000000004332520120442495681345462799072265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And would you classify yourself as alcohol dependent or an alcoholic?\",\"start\":4106020,\"end\":4109328,\"confidence\":0.64194720000000005111218115416704677045345306396484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Alcohol dependent.\",\"start\":4110592,\"end\":4111156,\"confidence\":0.5467733999999999650043491783435456454753875732421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Alcohol dependent.\",\"start\":4111381,\"end\":4112106,\"confidence\":0.5467733999999999650043491783435456454753875732421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, I get medication after the doctor for it.\",\"start\":4112203,\"end\":4115344,\"confidence\":0.81274509999999999809716655363445170223712921142578125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Okay, no problem.\",\"start\":4115892,\"end\":4117116,\"confidence\":0.58404654000000000291237256533349864184856414794921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"For my stomach, I've damaged my stomach leaning into the drink.\",\"start\":4117745,\"end\":4122547,\"confidence\":0.92764323999999998004994949951651506125926971435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was there ever any substance abuse?\",\"start\":4122791,\"end\":4124354,\"confidence\":0.68683945999999995724039081324008293449878692626953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, I've never took drugs.\",\"start\":4125513,\"end\":4126585,\"confidence\":0.70892710000000003223163957954966463148593902587890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay, never even thought of it.\",\"start\":4128644,\"end\":4130640,\"confidence\":0.52075810000000000155040424942853860557079315185546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't even think I've ever smoked a joint, to be honest with you.\",\"start\":4130705,\"end\":4132898,\"confidence\":0.5668111000000000121445964396116323769092559814453125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Fair enough, that's the best way, isn't it?\",\"start\":4135639,\"end\":4137773,\"confidence\":0.7820519999999999694040297981700859963893890380859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I know, that's kind of\\u2014 yeah, when I stayed in Birkdale Park, it was kind of a bad area back in the '90s for drugs and hanging about, but I never even took a necky, mind.\",\"start\":4138646,\"end\":4148545,\"confidence\":0.7170547000000000448238779426901601254940032958984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, what about any self-harm or suicidal thoughts?\",\"start\":4153703,\"end\":4157322,\"confidence\":0.60113519999999998066897433091071434319019317626953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've had suicidal thoughts, aye, but I've never self-harmed, no.\",\"start\":4158130,\"end\":4161285,\"confidence\":0.497352030000000000509174924445687793195247650146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":4161333,\"end\":4161511,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":4166981,\"end\":4167320,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Do you take any medication for any kind of sleep problems?\",\"start\":4167804,\"end\":4171411,\"confidence\":0.7691744000000000358596707883407361805438995361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've got\\u2014 I take sleeping tablets, but that's far.\",\"start\":4172353,\"end\":4176816,\"confidence\":0.63216890000000003357882860655081458389759063720703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Causing my sciatica in my back and leg.\",\"start\":4177143,\"end\":4178850,\"confidence\":0.92979679999999997885851144019397906959056854248046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I get sleepless nights a lot.\",\"start\":4178914,\"end\":4180058,\"confidence\":0.66227066999999995022818666257080622017383575439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":4180589,\"end\":4180847,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"How has your experience in care affected any relationships?\",\"start\":4182925,\"end\":4187386,\"confidence\":0.8050424499999999650157178621157072484493255615234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't really have relationships, no.\",\"start\":4188497,\"end\":4190155,\"confidence\":0.67414940000000000974722524915705434978008270263671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I've not got much friends either because I don't really trust much.\",\"start\":4191395,\"end\":4193875,\"confidence\":0.846211849999999987659293765318579971790313720703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I'm kind of a loner, and that's kind of\\u2014 that affected me being in homes because you don't know who to trust.\",\"start\":4195706,\"end\":4202056,\"confidence\":0.7404554500000000150095047501963563263416290283203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":4202606,\"end\":4202946,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think I've got one close pal and that's about it.\",\"start\":4204560,\"end\":4208310,\"confidence\":0.72639109999999995626041027207975275814533233642578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And at my age, at 44, you think you're for funnels.\",\"start\":4208360,\"end\":4210310,\"confidence\":0.57025515999999998317804283942678011953830718994140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4211900,\"end\":4212300,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about intimacy?\",\"start\":4212300,\"end\":4213260,\"confidence\":0.83679840000000005328928409653599373996257781982421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Has it ever affected\\u2014 has your experience ever affected your ability to be intimate with someone?\",\"start\":4213480,\"end\":4217680,\"confidence\":0.73578905999999999476557377420249395072460174560546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've not really been intimate with many people, to be honest with you.\",\"start\":4218580,\"end\":4221810,\"confidence\":0.6394355000000000455173676527920179069042205810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":4221840,\"end\":4222580,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've had a couple of relationships, but I don't really tell them nothing, if you know what I mean.\",\"start\":4222580,\"end\":4226860,\"confidence\":0.74575409999999997534558815459604375064373016357421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think that you keep it all to yourself.\",\"start\":4226860,\"end\":4229220,\"confidence\":0.731225849999999955031171339214779436588287353515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It does affect you because some of the women you go out with you don't really tell us nothing, you don't say nothing.\",\"start\":4229220,\"end\":4234653,\"confidence\":0.5043984999999999718767185186152346432209014892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So sometimes you're better off just keeping things to yourself.\",\"start\":4234992,\"end\":4238319,\"confidence\":0.70295863999999996796219647876569069921970367431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":4240210,\"end\":4241576,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You don't tell anybody about your physical abuse and all that, I've never really done it, no.\",\"start\":4242682,\"end\":4247965,\"confidence\":0.5434595300000000239748487729229964315891265869140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4248433,\"end\":4250287,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"What about your\\u2014 obviously you said that you can't really trust people.\",\"start\":4250546,\"end\":4253271,\"confidence\":0.6938582699999999992002130966284312307834625244140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Would you say that trust is one of the biggest things it has affected?\",\"start\":4253433,\"end\":4256207,\"confidence\":0.59054773999999998768117848157999105751514434814453125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":4256937,\"end\":4257073,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4257447,\"end\":4257651,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what about any isolation?\",\"start\":4258618,\"end\":4259952,\"confidence\":0.81625616999999994760628396761603653430938720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Do you ever find yourself isolating yourself?\",\"start\":4260000,\"end\":4262234,\"confidence\":0.60943716999999997252501771072275005280971527099609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, I kind of\\u2014 I don't really do much.\",\"start\":4263038,\"end\":4266123,\"confidence\":0.65296560000000003487485855657723732292652130126953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I'm kind of a hussy person.\",\"start\":4266188,\"end\":4267935,\"confidence\":0.78804474999999996054356188324163667857646942138671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm kind of\\u2014 I'm not a socializer.\",\"start\":4268001,\"end\":4270090,\"confidence\":0.66658139999999999059099309306475333869457244873046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":4271740,\"end\":4272096,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I'd rather sit in the house with 10 cans and don't speak to people.\",\"start\":4272712,\"end\":4276844,\"confidence\":0.756298240000000010496705726836808025836944580078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And that's part of the reason.\",\"start\":4278898,\"end\":4280395,\"confidence\":0.67623569999999999513562443098635412752628326416015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4281908,\"end\":4282103,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what about your confidence?\",\"start\":4283662,\"end\":4285040,\"confidence\":0.7604758000000000350837581208907067775726318359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Confidence is low at times.\",\"start\":4285745,\"end\":4288165,\"confidence\":0.7681810000000000027142732506035827100276947021484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's not great, my confidence, but as you know, your confidence, sometimes it's good, sometimes it's bad.\",\"start\":4288854,\"end\":4294399,\"confidence\":0.50792676000000003266876547058927826583385467529296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, it can always flip, can't it?\",\"start\":4294623,\"end\":4296738,\"confidence\":0.696520000000000027995383788947947323322296142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's up and down.\",\"start\":4297219,\"end\":4297732,\"confidence\":0.6753567000000000319914761348627507686614990234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Aye.\",\"start\":4297988,\"end\":4298084,\"confidence\":0.52665220000000001476792022003792226314544677734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, okay.\",\"start\":4298485,\"end\":4299366,\"confidence\":0.55090344000000002200323478973587043583393096923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything else you'd like to say about the effect it's had on relationships, any friendships, anything like that?\",\"start\":4300168,\"end\":4306577,\"confidence\":0.85804515999999997344360735951340757310390472412109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It's just isolation, basically.\",\"start\":4307715,\"end\":4309061,\"confidence\":0.62608859999999999512709791815723292529582977294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Cause it is.\",\"start\":4309286,\"end\":4310611,\"confidence\":0.54281579999999995944648389922804199159145355224609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's just a joke.\",\"start\":4310692,\"end\":4311839,\"confidence\":0.5711344499999999602124489683774299919605255126953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Actually, I know it's a bad thing to say, I think care homes should be shut.\",\"start\":4312033,\"end\":4315280,\"confidence\":0.8165139999999999620428070556954480707645416259765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Well, back in the day.\",\"start\":4319650,\"end\":4320169,\"confidence\":0.809081139999999976453182171098887920379638671875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I don't know what they're like now, right enough, but I've heard a lot of good things about care homes these days.\",\"start\":4320250,\"end\":4324163,\"confidence\":0.92480130000000004830695843338617123663425445556640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, you kind of question why now.\",\"start\":4325550,\"end\":4327963,\"confidence\":0.535607900000000025642066248110495507717132568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Aye.\",\"start\":4329210,\"end\":4329291,\"confidence\":0.52665220000000001476792022003792226314544677734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"How has your overall experience affected your education, your work, your opportunities, finances, housing, or day-to-day stability?\",\"start\":4330182,\"end\":4338244,\"confidence\":0.84397800000000000597566440774244256317615509033203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It's kinda affected them all, 'cause I kinda don't work and things like that.\",\"start\":4340148,\"end\":4344183,\"confidence\":0.761280540000000005562696969718672335147857666015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You don't work?\",\"start\":4344651,\"end\":4345442,\"confidence\":0.52886354999999996007176150669693015515804290771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm on disability, aye.\",\"start\":4345878,\"end\":4347347,\"confidence\":0.57100903999999996774050714520853944122791290283203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":4348758,\"end\":4348855,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It affects your confidence, actually.\",\"start\":4349242,\"end\":4350712,\"confidence\":0.5819881000000000081939788287854753434658050537109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It's kinda sticks in your head and I've tried workin' a couple of times and then things just come into your head and you end up going, \\\"Ah, I can't do bother with this, I just wind me head.\\\" Sometimes you depress yourself there thinking about it.\",\"start\":4350889,\"end\":4364140,\"confidence\":0.5647136600000000061783111959812231361865997314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":4364550,\"end\":4365170,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then there are times you're all right, if you know what I mean.\",\"start\":4365170,\"end\":4366890,\"confidence\":0.63092570000000003371809498275979422032833099365234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It's kind of\\u2014 No, I understand.\",\"start\":4366890,\"end\":4371540,\"confidence\":0.73645466999999997792514250249951146543025970458984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I'd love company, to be honest with you.\",\"start\":4371590,\"end\":4373210,\"confidence\":0.8446749000000000062726712712901644408702850341796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've had a couple of relationships and sometimes the woman go out and you don't look happy, and then at times you look happy.\",\"start\":4373210,\"end\":4379020,\"confidence\":0.5385769000000000250594212047872133553028106689453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It's just\\u2014 I think it's\\u2014 I don't know what it is.\",\"start\":4379170,\"end\":4381290,\"confidence\":0.60242629999999997014725749977515079081058502197265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's just 50\\/50.\",\"start\":4381290,\"end\":4382210,\"confidence\":0.63643324000000001117172132580890320241451263427734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think it just comes and goes.\",\"start\":4382210,\"end\":4383350,\"confidence\":0.66791063999999999989398702382459305226802825927734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, yeah.\",\"start\":4383350,\"end\":4384390,\"confidence\":0.493536350000000012538947657958487980067729949951171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's always there.\",\"start\":4384390,\"end\":4385170,\"confidence\":0.56399535999999994562159599809092469513416290283203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It's not going away, I don't think.\",\"start\":4385170,\"end\":4386370,\"confidence\":0.497986819999999996699813209488638676702976226806640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Mr Patrick, is there anything that triggers you?\",\"start\":4386666,\"end\":4389320,\"confidence\":0.828813400000000033429614632041193544864654541015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Any places, smells, authority figures, institutions, or situations that you would avoid because it triggers you?\",\"start\":4389449,\"end\":4395954,\"confidence\":0.680005430000000021806272343383170664310455322265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Well, I don't really get much, so I think I don't really know that answer to that.\",\"start\":4398280,\"end\":4401327,\"confidence\":0.54951669999999996907291688330587930977344512939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I can't really answer that one.\",\"start\":4401456,\"end\":4402326,\"confidence\":0.53665119999999999489403990082792006433010101318359375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, no, that's okay.\",\"start\":4402584,\"end\":4403794,\"confidence\":0.48245510000000002559517042755032889544963836669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You don't have to.\",\"start\":4403858,\"end\":4404439,\"confidence\":0.68383030000000000203641548068844713270664215087890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't like being in private places like councils and institutions and things like that.\",\"start\":4405788,\"end\":4410235,\"confidence\":0.90438943999999998890615415803040377795696258544921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't like that.\",\"start\":4410300,\"end\":4410725,\"confidence\":0.93245199999999994755484067354700528085231781005859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't even like going to my doctor's because there's a lot of people about.\",\"start\":4412084,\"end\":4415034,\"confidence\":0.96692250000000001808331262509454973042011260986328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"These are my doctor's phones, mate, because I think I told them I don't like coming to surgeries.\",\"start\":4417730,\"end\":4421607,\"confidence\":0.7763662000000000062982508097775280475616455078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So would you say that you avoid contact?\",\"start\":4424190,\"end\":4426355,\"confidence\":0.80292565000000004626912186722620390355587005615234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I avoid contact with people, yes.\",\"start\":4427381,\"end\":4429204,\"confidence\":0.6443689999999999695745600547525100409984588623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think that's in my heart, mate.\",\"start\":4431411,\"end\":4434030,\"confidence\":0.5430063000000000528189048054628074169158935546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And do you avoid contact with people because of what you went through or because of the aftermath?\",\"start\":4434580,\"end\":4438380,\"confidence\":0.5500287999999999843936393517651595175266265869140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Could have went away through and after myself.\",\"start\":4439674,\"end\":4441703,\"confidence\":0.82650440000000002793711928461561910808086395263671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, I think that even my pal says to me, you need to start getting out now.\",\"start\":4441993,\"end\":4445874,\"confidence\":0.679740699999999975489117787219583988189697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And you don't, you don't tell people anything that happens to you.\",\"start\":4446679,\"end\":4449575,\"confidence\":0.5943749000000000393129084841348230838775634765625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"So yeah, I'm quite happy you've picked them up.\",\"start\":4449688,\"end\":4452226,\"confidence\":0.95447402999999997330604628587025217711925506591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That's all you do.\",\"start\":4452612,\"end\":4453463,\"confidence\":0.63620270000000000987228077065083198249340057373046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, what impact has this experience had on your life overall?\",\"start\":4454074,\"end\":4459136,\"confidence\":0.88542365999999994574665151958470232784748077392578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I've not got a life basically.\",\"start\":4461554,\"end\":4462601,\"confidence\":0.86125963999999999298751163223641924560070037841796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"To be honest with you, I've not really got a life.\",\"start\":4464170,\"end\":4466670,\"confidence\":0.6022855000000000291748847303097136318683624267578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"My life is basically a loner, been in the house myself and kind of keep myself to myself.\",\"start\":4466830,\"end\":4473870,\"confidence\":0.69594129999999998492654640358523465692996978759765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":4474510,\"end\":4475850,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Everybody else has got a life, they go out and socialise, things like that, but you don't want me.\",\"start\":4475850,\"end\":4480210,\"confidence\":0.467107600000000011686296375046367757022380828857421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't know what it is, I don't know.\",\"start\":4480210,\"end\":4481450,\"confidence\":0.69079049999999997400124129853793419897556304931640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I was kind of hoping it would go away, but no, it's not.\",\"start\":4482270,\"end\":4486370,\"confidence\":0.6179799999999999737809730504523031413555145263671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What if, so how do you, like, what do you think would have been different about your life had you not have been in care?\",\"start\":4486370,\"end\":4493250,\"confidence\":0.803699500000000011112888387287966907024383544921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't know, I think maybe if I was in care, I would have had a career or had a family or had a normal life, but no, I've not got any of that.\",\"start\":4494790,\"end\":4506675,\"confidence\":0.48682216000000000377667674911208450794219970703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That might match the care settings I'm in.\",\"start\":4506756,\"end\":4509254,\"confidence\":0.8106139999999999457003241332131437957286834716796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":4510232,\"end\":4510538,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I've not got a family, I've not got a career, I've not got anything like that.\",\"start\":4510714,\"end\":4515907,\"confidence\":0.7735970599999999475215872735134325921535491943359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think if I was in care, this You sit and think to yourself, I might have had a life.\",\"start\":4516084,\"end\":4520994,\"confidence\":0.705922249999999973368858263711445033550262451171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No, these days, no, you've not got a life.\",\"start\":4523540,\"end\":4525280,\"confidence\":0.81976455000000003625615363489487208425998687744140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4525747,\"end\":4525860,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Have you ever received any counselling, therapy, mental health, addiction, GP, hospital, or professional support?\",\"start\":4527745,\"end\":4534621,\"confidence\":0.75335099999999999287325636032619513571262359619140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":4535512,\"end\":4535593,\"confidence\":0.49361873000000000555331780560663901269435882568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":4536710,\"end\":4536969,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"As I said, you don't tell people, you keep it to yourself.\",\"start\":4537454,\"end\":4539575,\"confidence\":0.78894549999999996625632547875284217298030853271484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It's another thing that a lot of people don't get out of the tin.\",\"start\":4541660,\"end\":4543897,\"confidence\":0.7000705000000000399751343138632364571094512939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Sorry, you talk to your lawyer, I think.\",\"start\":4544920,\"end\":4546680,\"confidence\":0.6287120600000000170126668308512307703495025634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, they've got to keep themselves private and confidential.\",\"start\":4547270,\"end\":4550360,\"confidence\":0.73101150000000003625899580583791248500347137451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, there's nothing\\u2014 there's no judgement about it.\",\"start\":4550710,\"end\":4554370,\"confidence\":0.7993221999999999827224428372574038803577423095703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"People, you tell who you want to tell, and if you don't want to tell anyone, you don't need to.\",\"start\":4554370,\"end\":4558050,\"confidence\":0.66930144999999996446859995558043010532855987548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Nobody's\\u2014 there's no force in you to tell anyone, do you know what I mean?\",\"start\":4558210,\"end\":4560860,\"confidence\":0.6474939600000000350377149516134522855281829833984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You don't need to.\",\"start\":4561310,\"end\":4562290,\"confidence\":0.65854299999999998949107293810811825096607208251953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I know it's your business.\",\"start\":4562290,\"end\":4564180,\"confidence\":0.69444453999999999904702008279855363070964813232421875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I don't tell anybody anything, and that's why I'd love to have been able to speak to people now, but now you can Well, I appreciate your bravery speaking to me about it.\",\"start\":4564450,\"end\":4575585,\"confidence\":0.629705799999999982219378580339252948760986328125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"It helps and it means a lot that you've trusted me with it.\",\"start\":4576927,\"end\":4580017,\"confidence\":0.951118099999999966343011692515574395656585693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Have you ever been diagnosed with any relevant health conditions or taken any medication?\",\"start\":4582550,\"end\":4586781,\"confidence\":0.79324399999999994914645640164962969720363616943359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I take medication just now.\",\"start\":4587992,\"end\":4589220,\"confidence\":0.8574751000000000455969484391971491277217864990234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, what medication is that?\",\"start\":4590157,\"end\":4591388,\"confidence\":0.74724800000000002331290716028888709843158721923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Amitriptyline.\",\"start\":4592762,\"end\":4593318,\"confidence\":0.6409008000000000482287987324525602161884307861328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And is that your sleeping tablets?\",\"start\":4597000,\"end\":4598388,\"confidence\":0.800882459999999962718675305950455367565155029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, that's sleeping enough to help your mouth.\",\"start\":4599269,\"end\":4601293,\"confidence\":0.481737169999999992331396470035542733967304229736328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":4602809,\"end\":4603195,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Any other medications, or is it just the amitriptyline and the sleeping tablets?\",\"start\":4604065,\"end\":4607204,\"confidence\":0.84498430000000002149107558579999022185802459716796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Quite a few.\",\"start\":4607929,\"end\":4608380,\"confidence\":0.74600750000000004558131649901042692363262176513671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Some of Aston.\",\"start\":4609960,\"end\":4610603,\"confidence\":0.68693554000000001114045744543545879423618316650390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":4614000,\"end\":4614258,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then there's Cocodamol.\",\"start\":4615288,\"end\":4616367,\"confidence\":0.733234350000000034697222872637212276458740234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4619708,\"end\":4619965,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I used to take that.\",\"start\":4624558,\"end\":4625441,\"confidence\":0.753194029999999958846501613152213394641876220703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And my Loxican.\",\"start\":4627206,\"end\":4628765,\"confidence\":0.69698906000000004912209305985015816986560821533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, I'll just leave them in there for now.\",\"start\":4634489,\"end\":4637981,\"confidence\":0.79570339999999994962109894913737662136554718017578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm sure we'll have on your GP records all of your medicines.\",\"start\":4638127,\"end\":4641635,\"confidence\":0.8514381600000000549499645785544998943805694580078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4644183,\"end\":4644523,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Are you receiving support now?\",\"start\":4644733,\"end\":4646349,\"confidence\":0.8912561500000000247467824010527692735195159912109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":4647496,\"end\":4647722,\"confidence\":0.49361873000000000555331780560663901269435882568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":4648692,\"end\":4648773,\"confidence\":0.49361873000000000555331780560663901269435882568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":4649240,\"end\":4649497,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there any sibling, relative, friend, partner, or professional who you would like to provide a supporting statement for your claim?\",\"start\":4651655,\"end\":4659777,\"confidence\":0.91477953999999994660896618370315991342067718505859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I don't.\",\"start\":4660860,\"end\":4661604,\"confidence\":0.561901329999999976649860400357283651828765869140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've not told anybody.\",\"start\":4661669,\"end\":4662525,\"confidence\":0.7464169000000000497863084092386998236179351806640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've not said to anybody about it.\",\"start\":4662638,\"end\":4663851,\"confidence\":0.74899050000000000348876483258209191262722015380859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, okay.\",\"start\":4664158,\"end\":4664820,\"confidence\":0.55090344000000002200323478973587043583393096923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I spoke to the advice, they kinda said if you've not spoke to anybody, first thing I'll ask is kinda especially your boss.\",\"start\":4665855,\"end\":4673452,\"confidence\":0.66133169999999996679918012887355871498584747314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I'm going to ask you the last couple of questions now, so we are close to the end.\",\"start\":4674126,\"end\":4679345,\"confidence\":0.80610020000000004447571200216771103441715240478515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So why are you applying to the Scottish Redress Scheme, and what would you like to come from telling your storey to the Scottish Government about what you went through?\",\"start\":4679907,\"end\":4687325,\"confidence\":0.8004405500000000284188672594609670341014862060546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'd like them to deal with what happened back in the past and actually accept responsibility for no damming up, to help young people in care.\",\"start\":4688674,\"end\":4697457,\"confidence\":0.64311415000000005104396905153407715260982513427734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Never really done nothing to help people in care homes back in the day.\",\"start\":4699950,\"end\":4703750,\"confidence\":0.749033199999999954599161355872638523578643798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think there should have been something there, but they didn't do that here at the care homes in Baroda, did they?\",\"start\":4710300,\"end\":4714320,\"confidence\":0.5675260399999999538778183705289848148822784423828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4714320,\"end\":4715720,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what would you like to come from, like, telling your storey?\",\"start\":4715720,\"end\":4718660,\"confidence\":0.88479202999999995160607113575679250061511993408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Like, where\\u2014 what do you want people to know from telling your storey?\",\"start\":4718660,\"end\":4722360,\"confidence\":0.75346290000000004649649554266943596303462982177734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I want them to know what happened back in the day, and I don't want people just to ignore what happened back in the day, because a lot of people just ignore it.\",\"start\":4723420,\"end\":4729380,\"confidence\":0.51155673999999995427145904614008031785488128662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Go, 'It happened back in the day, but it's the past.' It's not the past.\",\"start\":4729700,\"end\":4733630,\"confidence\":0.64237219999999994879402720471262000501155853271484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It's not the past for people that suffered it.\",\"start\":4733630,\"end\":4735720,\"confidence\":0.656195340000000015834302757866680622100830078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, absolutely.\",\"start\":4735750,\"end\":4736690,\"confidence\":0.5014298999999999839616293684230186045169830322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's actually\\u2014 it's in the future.\",\"start\":4736690,\"end\":4738190,\"confidence\":0.71013457000000002050654757113079540431499481201171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It's still in their heads, and it's still in\\u2014 I know a few people in homes that have been homes that committed suicide through all this and all that.\",\"start\":4738190,\"end\":4744790,\"confidence\":0.82283640000000002334701321160537190735340118408203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yeah, that's actually\\u2014 I don't understand why people say, 'Oh, that was years ago, just ignore it,' and all that.\",\"start\":4744790,\"end\":4750510,\"confidence\":0.77789253000000002646885377544094808399677276611328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's just\\u2014 it's not something you can ignore.\",\"start\":4750560,\"end\":4752240,\"confidence\":0.58780149999999997678656882271752692759037017822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":4752310,\"end\":4752760,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's there on some people's memories, that's what it is.\",\"start\":4755150,\"end\":4758040,\"confidence\":0.7723240000000000105018216345342807471752166748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4759972,\"end\":4762961,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what would acknowledgement mean to you?\",\"start\":4766223,\"end\":4767846,\"confidence\":0.78145739999999996872048768636886961758136749267578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So what would the Scottish government acknowledging what you went through mean to you?\",\"start\":4767990,\"end\":4771475,\"confidence\":0.788876530000000020237393982824869453907012939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It'd mean a lot if you get an apology off them and admitted that the care homes back in the day, when they should have been, it shouldn't have been happening.\",\"start\":4772784,\"end\":4781241,\"confidence\":0.4795141499999999723513610661029815673828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"There should have been rules, there should have been people checking up in care homes they should have been hanged on the gallows back in the day.\",\"start\":4781339,\"end\":4786850,\"confidence\":0.73496704999999995511217321109143085777759552001953125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I'm glad it should have happened back in the day.\",\"start\":4787210,\"end\":4789080,\"confidence\":0.851794799999999963091568133677355945110321044921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, see, they should have been monitored more closely.\",\"start\":4789990,\"end\":4793080,\"confidence\":0.514656360000000034915501601062715053558349609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Ah, because it's just\\u2014 you want the Scottish government to take responsibility, but I think when I'm bringing out the red vest map, they're taking some kind of responsibility, but they're not taking it all.\",\"start\":4793650,\"end\":4804080,\"confidence\":0.54523880000000002343796268178266473114490509033203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They're just saying, we'll give you compensation, that's it.\",\"start\":4804470,\"end\":4807770,\"confidence\":0.791661139999999985406020641676150262355804443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, and it's and we'll get an apology.\",\"start\":4807770,\"end\":4810472,\"confidence\":0.690280739999999948253162074252031743526458740234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't think that's enough.\",\"start\":4810637,\"end\":4811515,\"confidence\":0.8111433999999999588936816508066840469837188720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I actually think they should have done something back then.\",\"start\":4813700,\"end\":4816811,\"confidence\":0.73507595000000003349072130731656216084957122802734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It's just politicians and governments, they just, they don't care about the public.\",\"start\":4818428,\"end\":4822868,\"confidence\":0.9396468399999999832061803317628800868988037109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They never have.\",\"start\":4823355,\"end\":4823746,\"confidence\":0.47663504000000000981884795692167244851589202880859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4825880,\"end\":4826034,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything else that you would like Redress Scotland to understand about what happened or the harm that you lived with?\",\"start\":4836523,\"end\":4842199,\"confidence\":0.65125686000000004849397328143822960555553436279296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'd like them to understand what happened, completely.\",\"start\":4843486,\"end\":4845451,\"confidence\":0.7391919000000000128380861497134901583194732666015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I hope it doesn't happen to other people.\",\"start\":4845821,\"end\":4848334,\"confidence\":0.580760900000000024334667614311911165714263916015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It's running behind me, it's mentally invasive, it just stays with you, it just doesn't go away.\",\"start\":4848559,\"end\":4854290,\"confidence\":0.515154499999999959669594318256713449954986572265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I think that's why they brought Redress up, because the Scottish government knew it was wrong and they brought that up.\",\"start\":4854917,\"end\":4860401,\"confidence\":0.7496618600000000132155264509492553770542144775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I brought that to you people for conversation.\",\"start\":4860560,\"end\":4862490,\"confidence\":0.85009480000000003929727654394810087978839874267578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't think conversation's enough.\",\"start\":4862880,\"end\":4864470,\"confidence\":0.84194815000000000626556584393256343901157379150390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, it's nowhere near justice.\",\"start\":4865620,\"end\":4868180,\"confidence\":0.75565899999999996961008719154051505029201507568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't think you've got to obey the conversation.\",\"start\":4868300,\"end\":4869220,\"confidence\":0.5238592600000000487625584355555474758148193359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, it's just\\u2014 it might make your life a wee bit happier and make you better and that, but it's not going to bring back your youth and your young and maybe your future and that.\",\"start\":4870220,\"end\":4880720,\"confidence\":0.482287799999999988731502753580571152269840240478515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Your future's basically fucked, if you know what I mean.\",\"start\":4880720,\"end\":4883000,\"confidence\":0.9658896999999999621877577737905085086822509765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, I don't think they understand that.\",\"start\":4883120,\"end\":4886200,\"confidence\":0.7449670999999999931873162495321594178676605224609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think they're just saying we'll give you compensation, that's it.\",\"start\":4887970,\"end\":4890860,\"confidence\":0.7725146400000000301844238492776639759540557861328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We'll give you an apology, that's you.\",\"start\":4890860,\"end\":4892510,\"confidence\":0.65580355999999995209037706445087678730487823486328125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's it, baby, that's you.\",\"start\":4893720,\"end\":4895840,\"confidence\":0.514227149999999966212271829135715961456298828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't think that's enough, man.\",\"start\":4895840,\"end\":4897790,\"confidence\":0.86477579999999998339177409434341825544834136962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, I think it should have been dealt with years ago.\",\"start\":4897920,\"end\":4900110,\"confidence\":0.5656484999999999985220711096189916133880615234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think it was 2000, was it 2022?\",\"start\":4900680,\"end\":4903970,\"confidence\":0.8874467999999999801019612277741543948650360107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They brought this up.\",\"start\":4904080,\"end\":4904750,\"confidence\":0.67654069999999999485140733668231405317783355712890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, they did this scheme.\",\"start\":4906180,\"end\":4908100,\"confidence\":0.611705900000000024618884708615951240062713623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That should have been years before that.\",\"start\":4908160,\"end\":4910440,\"confidence\":0.59875493999999995775596062230761162936687469482421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Absolutely.\",\"start\":4910440,\"end\":4911880,\"confidence\":0.465044979999999996689297176999389193952083587646484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And dealt with before that.\",\"start\":4911880,\"end\":4912920,\"confidence\":0.77141154000000000667824906486202962696552276611328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything important that we haven't covered today?\",\"start\":4914095,\"end\":4916305,\"confidence\":0.59380555000000001530935378468711860477924346923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, I think we've covered quite a lot.\",\"start\":4917322,\"end\":4919403,\"confidence\":0.69589394000000004414374643602059222757816314697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, is there any\\u2014 I've spoken for much of years.\",\"start\":4919645,\"end\":4923156,\"confidence\":0.80824050000000002835776058418559841811656951904296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Well, do you know what, I'm glad that you were able to do so with me.\",\"start\":4924258,\"end\":4926787,\"confidence\":0.93758430000000003712301577252219431102275848388671875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"It's just, it's me, I just make people feel really comfortable.\",\"start\":4926868,\"end\":4929428,\"confidence\":0.805107299999999970196995491278357803821563720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there any wording that you would like to have handled carefully?\",\"start\":4931229,\"end\":4933487,\"confidence\":0.88288759999999999461550714840996079146862030029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":4935214,\"end\":4935295,\"confidence\":0.49361873000000000555331780560663901269435882568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No?\",\"start\":4935684,\"end\":4935781,\"confidence\":0.6175194999999999989626076057902537286281585693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":4935943,\"end\":4936186,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"How are you feeling?\",\"start\":4937708,\"end\":4938469,\"confidence\":0.8447047500000000042064129956997931003570556640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I could see a lot of phone numbers, but I just couldn't.\",\"start\":4938534,\"end\":4940640,\"confidence\":0.73967992999999998549043311868445016443729400634765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You should not.\",\"start\":4941469,\"end\":4941985,\"confidence\":0.69164440000000004804547870662645436823368072509765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Tell them you've changed your mind.\",\"start\":4943502,\"end\":4944567,\"confidence\":0.6970832000000000139294797918410040438175201416015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm not really a hater.\",\"start\":4945212,\"end\":4946939,\"confidence\":0.72293996999999998731567529830499552190303802490234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't like swearing much.\",\"start\":4948338,\"end\":4949359,\"confidence\":0.9237919999999999465245537066948600113391876220703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm not a big swearer.\",\"start\":4949538,\"end\":4950397,\"confidence\":0.55867666000000004711267820312059484422206878662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, only when necessary, eh?\",\"start\":4950445,\"end\":4953606,\"confidence\":0.73006033999999997430307985268882475793361663818359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I know, Celtic's playing tonight.\",\"start\":4954384,\"end\":4956670,\"confidence\":0.76760507000000000044082071326556615531444549560546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You've just signed that Alex Oxlade-Chamberlain, haven't you?\",\"start\":4958588,\"end\":4961831,\"confidence\":0.7738218999999999514471937800408340990543365478515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He's been there for the last year.\",\"start\":4962702,\"end\":4963590,\"confidence\":0.797432600000000046946979637141339480876922607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He's been there over a year now.\",\"start\":4963703,\"end\":4964735,\"confidence\":0.7360200999999999549316953562083654105663299560546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I thought it was only a couple of months.\",\"start\":4965445,\"end\":4966574,\"confidence\":0.62370409999999998351682961583719588816165924072265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"That's how far behind I am.\",\"start\":4966970,\"end\":4968605,\"confidence\":0.78853183999999998388119593073497526347637176513671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He signed last\\u2014 when did he sign?\",\"start\":4969310,\"end\":4971474,\"confidence\":0.912321570000000026112729756277985870838165283203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know, just now?\",\"start\":4971811,\"end\":4972853,\"confidence\":0.6994884999999999575237552562612108886241912841796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"August?\",\"start\":4973077,\"end\":4973318,\"confidence\":0.82873154000000004426595978657132945954799652099609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Oh, was it?\",\"start\":4973815,\"end\":4974215,\"confidence\":0.7819430000000000546833689440973103046417236328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Oh God.\",\"start\":4974873,\"end\":4975546,\"confidence\":0.48049986000000000085918827608111314475536346435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He signed in January.\",\"start\":4975899,\"end\":4976780,\"confidence\":0.88676319999999997367723381103132851421833038330078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Ah.\",\"start\":4977726,\"end\":4977774,\"confidence\":0.57085390000000002519442432458163239061832427978515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"A year's deal.\",\"start\":4979249,\"end\":4979842,\"confidence\":0.67215020000000003097540002272580750286579132080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"A year's deal.\",\"start\":4980051,\"end\":4981686,\"confidence\":0.67215020000000003097540002272580750286579132080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They just give him a new year's contract.\",\"start\":4981750,\"end\":4983578,\"confidence\":0.80980949999999995991828427577274851500988006591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was it?\",\"start\":4984555,\"end\":4984764,\"confidence\":0.8071844999999999714646037318743765354156494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, you won the last cup, didn't you?\",\"start\":4985341,\"end\":4987040,\"confidence\":0.6766310300000000221842810788075439631938934326171875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I won the last one, won the weekend off.\",\"start\":4988227,\"end\":4990567,\"confidence\":0.832937400000000049971049520536325871944427490234375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"You're doing pretty well for the start of this season.\",\"start\":4990711,\"end\":4992699,\"confidence\":0.95811279999999998668869238827028311789035797119140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Not so much.\",\"start\":4993983,\"end\":4995357,\"confidence\":0.50780890000000000750191020415513776242733001708984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's a good point.\",\"start\":4996634,\"end\":4998363,\"confidence\":0.921371759999999984103169481386430561542510986328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I like the football.\",\"start\":4999462,\"end\":5000367,\"confidence\":0.4774766599999999971970510159735567867755889892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I try and keep up with a bit of it.\",\"start\":5000464,\"end\":5001740,\"confidence\":0.7733477399999999502000491702347062528133392333984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"My favourite player years ago when I was young was Alan Shearer.\",\"start\":5003240,\"end\":5005708,\"confidence\":0.91194856000000001916561132020433433353900909423828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I liked him.\",\"start\":5006079,\"end\":5006418,\"confidence\":0.78874929999999998653237298640306107699871063232421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm from Newcastle.\",\"start\":5006967,\"end\":5007806,\"confidence\":0.86619740000000000623714413450215943157672882080078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I loved Shearer.\",\"start\":5009132,\"end\":5009958,\"confidence\":0.96196910000000002138875743185053579509258270263671875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Shearer was brilliant.\",\"start\":5010272,\"end\":5010883,\"confidence\":0.7783362000000000335830918629653751850128173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He played with Chris Sutton at Blackburn.\",\"start\":5012280,\"end\":5013948,\"confidence\":0.91362244000000003563144446161459200084209442138671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He was\\u2014 Yeah, he did.\",\"start\":5014012,\"end\":5015535,\"confidence\":0.7553323499999999857124066693359054625034332275390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Chris Sutton played for Celtic, sure.\",\"start\":5016441,\"end\":5017737,\"confidence\":0.86844989999999999685798002246883697807788848876953125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, Shearer was good.\",\"start\":5018646,\"end\":5019882,\"confidence\":0.89457949999999997192645651011844165623188018798828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I liked them, Shola Myobi.\",\"start\":5020910,\"end\":5024763,\"confidence\":0.9155708000000000179596781890722922980785369873046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"He was good.\",\"start\":5025228,\"end\":5026272,\"confidence\":0.93175065999999995280944631304009817540645599365234375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, one of the best players with Newcastle I've seen ever was Faustino Asprilla.\",\"start\":5026448,\"end\":5031505,\"confidence\":0.9534924000000000177124093170277774333953857421875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes.\",\"start\":5031906,\"end\":5032211,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, him and Genoa were brilliant.\",\"start\":5032789,\"end\":5035358,\"confidence\":0.9203894999999999715356580054503865540027618408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, yeah.\",\"start\":5035679,\"end\":5036770,\"confidence\":0.493536350000000012538947657958487980067729949951171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I mean, I think they were\\u2014 we have had some good teams, but this, this, I think this season is going to be a struggle.\",\"start\":5036883,\"end\":5045182,\"confidence\":0.5674962999999999535560846197768114507198333740234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I know, that's why I'm a bit gutted.\",\"start\":5045696,\"end\":5047234,\"confidence\":0.8350395600000000140283873406588099896907806396484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm not clutching on straws to this season, I'll tell you that.\",\"start\":5047298,\"end\":5050439,\"confidence\":0.67605389999999998540403112201602198183536529541015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Sold Tonali, sold Guevara, sold Isaac last year, sold Gobert to Barcelona.\",\"start\":5051160,\"end\":5058003,\"confidence\":0.8375510999999999928178340269369073212146759033203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I know, sold about 300+ million pounds worth of players.\",\"start\":5058436,\"end\":5061657,\"confidence\":0.6613533000000000328100213664583861827850341796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, and haven't even bought anyone proper yet.\",\"start\":5061881,\"end\":5063836,\"confidence\":0.491435400000000022213697548068012110888957977294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I know.\",\"start\":5064605,\"end\":5064717,\"confidence\":0.5131721000000000199037231141119264066219329833984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I've bought someone actually, bought someone from Benfica.\",\"start\":5065022,\"end\":5067746,\"confidence\":0.87645309999999998495923136943019926548004150390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Ah, a right-back?\",\"start\":5068612,\"end\":5069349,\"confidence\":0.85535579999999999945003992252168245613574981689453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":5069829,\"end\":5070551,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The guys that own Newcastle are richer than Man City.\",\"start\":5071272,\"end\":5073662,\"confidence\":0.59587497000000000380026676793931983411312103271484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Can't spend it though, can we?\",\"start\":5074480,\"end\":5075618,\"confidence\":0.55714357000000003239392754039727151393890380859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I know.\",\"start\":5076468,\"end\":5076709,\"confidence\":0.5131721000000000199037231141119264066219329833984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It's all this financial fair play, but it's not fair, is it?\",\"start\":5076821,\"end\":5079468,\"confidence\":0.80535860000000003555697958290693350136280059814453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Well, if we just sell a few of our players, I think we'd be able to spend that.\",\"start\":5080238,\"end\":5084119,\"confidence\":0.80890994999999998871231809971504844725131988525390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, you'd like to think so, wouldn't you?\",\"start\":5084247,\"end\":5085803,\"confidence\":0.70009209999999999496367308893240988254547119140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But apparently not.\",\"start\":5085851,\"end\":5086653,\"confidence\":0.5881016999999999494974645131151191890239715576171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So we'll see how this season goes.\",\"start\":5086750,\"end\":5088626,\"confidence\":0.80140350000000004637712436306173913180828094482421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It might be that I ring you in a few months to tell you Redress's decision and we're relegated already.\",\"start\":5088674,\"end\":5093775,\"confidence\":0.82689550000000000551381162949837744235992431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, God.\",\"start\":5093983,\"end\":5094464,\"confidence\":0.475066959999999982589002911481657065451145172119140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Patrick, how are you feeling after discussing all of this?\",\"start\":5094897,\"end\":5099853,\"confidence\":0.84099025000000005025668770031188614666461944580078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Aye, aye, I think it'll go.\",\"start\":5100687,\"end\":5103572,\"confidence\":0.60110300000000005393729907154920510947704315185546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, and do you feel safe to be ending the call with me?\",\"start\":5104533,\"end\":5107995,\"confidence\":0.81186340000000001282387529499828815460205078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes, aye, it's better.\",\"start\":5108941,\"end\":5109983,\"confidence\":0.8626413299999999839684505786863155663013458251953125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Couldn't wait to speak to you.\",\"start\":5110544,\"end\":5112659,\"confidence\":0.9557338399999999456468913194839842617511749267578125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I'm glad.\",\"start\":5112787,\"end\":5113348,\"confidence\":0.9593134500000000119968035505735315382480621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there someone you can contact for support if you need any support?\",\"start\":5113861,\"end\":5117035,\"confidence\":0.88236546999999998508457110801828093826770782470703125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I've got a good pal, he's back in the East Midlands, he comes in quite a lot.\",\"start\":5118076,\"end\":5122275,\"confidence\":0.91552054999999998852189264653134159743785858154296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Oh, that's good, I'm glad.\",\"start\":5122644,\"end\":5123942,\"confidence\":0.98490580000000005345128784028929658234119415283203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I'm now going to quickly explain the next steps to you just so that you have a rough idea.\",\"start\":5124135,\"end\":5130193,\"confidence\":0.81478554000000003032511131095816381275653839111328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So after this call, I'm going to go away and I'm going to neaten up because I've taken it down as notes.\",\"start\":5130817,\"end\":5134775,\"confidence\":0.7856113000000000123890231407131068408489227294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm going to write it into a full statement.\",\"start\":5134839,\"end\":5136617,\"confidence\":0.83896409999999999040909415271016769111156463623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Once that's done, it'll be emailed over to you, so you'll get your statement and you'll get a payment authority letter, and it's just so you can read through it, make sure you're happy with it.\",\"start\":5137483,\"end\":5147688,\"confidence\":0.65409159999999999524078475587884895503520965576171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You'll sign the statement and the payment authority letter, and that'll get sent back to us.\",\"start\":5148281,\"end\":5153488,\"confidence\":0.9189147399999999521469362662173807621002197265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"We'll then send it off to Redress, and you'll have to do an identification verification So it's literally a 20-second WhatsApp video call where our head solicitor and my manager joins the call with you, and you'll hold your ID up to your face and they'll say yep, and then it's done.\",\"start\":5153729,\"end\":5171502,\"confidence\":0.84372795000000000431583657700684852898120880126953125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Okay, it's really, really quick.\",\"start\":5172015,\"end\":5174643,\"confidence\":0.63744140000000004686597776526468805968761444091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It's in like 20 seconds and then it's done.\",\"start\":5175381,\"end\":5177015,\"confidence\":0.81528986000000003286913852207362651824951171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, we don't really hang about with it.\",\"start\":5177064,\"end\":5178666,\"confidence\":0.72838469999999999604511913275928236544132232666015625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No problem.\",\"start\":5179468,\"end\":5179868,\"confidence\":0.6486831299999999966843233778490684926509857177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Are you happy with how the next steps have been explained?\",\"start\":5180109,\"end\":5182193,\"confidence\":0.85840879999999997185256006559939123690128326416015625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":5183058,\"end\":5183315,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Perfect.\",\"start\":5183876,\"end\":5184372,\"confidence\":0.76724212999999996664968193726963363587856292724609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, that is your witness statement complete, Patrick.\",\"start\":5184437,\"end\":5187145,\"confidence\":0.865278800000000014591705621569417417049407958984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I will, like I said, go away, write this up, and I will contact you when it is ready for you to read through and sign, okay?\",\"start\":5188270,\"end\":5195149,\"confidence\":0.85792889999999999428581531901727430522441864013671875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's brilliant, thanks, you're welcome.\",\"start\":5195921,\"end\":5196917,\"confidence\":0.988928299999999982361487127491272985935211181640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Alright, thank you very much for your time and thank you for trusting me to open up to me, okay?\",\"start\":5196966,\"end\":5200984,\"confidence\":0.96564039999999995433910271458444185554981231689453125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No problem, enjoy your day.\",\"start\":5201563,\"end\":5202527,\"confidence\":0.9639506300000000305061576000298373401165008544921875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"You enjoy the rest of your day too, Patrick.\",\"start\":5202816,\"end\":5204376,\"confidence\":0.927699300000000004473577064345590770244598388671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'll speak to you soon.\",\"start\":5204440,\"end\":5205260,\"confidence\":0.80674475000000001045918907038867473602294921875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Thank you, bye-bye.\",\"start\":5205886,\"end\":5206610,\"confidence\":0.62646246000000005427210680863936431705951690673828125},{\"sentiment\":\"NEUTRAL\",\"text\":\"Bye.\",\"start\":5206770,\"end\":5207028,\"confidence\":0.51374507000000002587825065347715280950069427490234375,\"speaker\":null}], `error` = ?, `synapse_transcripts`.`updated_at` = 2026-08-18 15:32:29 where `recording_id` = 4182) at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('update `synapse...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(597): Illuminate\\Database\\Connection->run('update `synapse...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(549): Illuminate\\Database\\Connection->affectingStatement('update `synapse...', Array)
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4234): Illuminate\\Database\\Connection->update('update `synapse...', Array)
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1266): Illuminate\\Database\\Query\\Builder->update(Object(Illuminate\\Support\\Collection))
#5 /home/fintrixorcouk/public_html/ha/app/Jobs/Synapse/CheckTranscriptionStatusJob.php(63): Illuminate\\Database\\Eloquent\\Builder->update(Array)
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): App\\Jobs\\Synapse\\CheckTranscriptionStatusJob->handle()
#7 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#8 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#9 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(129): Illuminate\\Container\\Container->call(Array)
#12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Bus\\Dispatcher->{closure:Illuminate\\Bus\\Dispatcher::dispatchNow():126}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(133): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(136): Illuminate\\Bus\\Dispatcher->dispatchNow(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob), false)
#16 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Queue\\CallQueuedHandler->{closure:Illuminate\\Queue\\CallQueuedHandler::dispatchThroughMiddleware():129}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#17 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#18 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(129): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(70): Illuminate\\Queue\\CallQueuedHandler->dispatchThroughMiddleware(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#20 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Jobs/Job.php(102): Illuminate\\Queue\\CallQueuedHandler->call(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Array)
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(504): Illuminate\\Queue\\Jobs\\Job->fire()
#22 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(454): Illuminate\\Queue\\Worker->process('database', Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(Illuminate\\Queue\\WorkerOptions))
#23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(212): Illuminate\\Queue\\Worker->runJob(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), 'database', Object(Illuminate\\Queue\\WorkerOptions))
#24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(149): Illuminate\\Queue\\Worker->daemon('database', 'default', Object(Illuminate\\Queue\\WorkerOptions))
#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(132): Illuminate\\Queue\\Console\\WorkCommand->runWorker('database', 'default')
#26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): Illuminate\\Queue\\Console\\WorkCommand->handle()
#27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#29 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#31 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(211): Illuminate\\Container\\Container->call(Array)
#32 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Command/Command.php(341): Illuminate\\Console\\Command->execute(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(180): Symfony\\Component\\Console\\Command\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#34 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(1117): Illuminate\\Console\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#35 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(356): Symfony\\Component\\Console\\Application->doRunCommand(Object(Illuminate\\Queue\\Console\\WorkCommand), Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#36 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(195): Symfony\\Component\\Console\\Application->doRun(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Console/Kernel.php(198): Symfony\\Component\\Console\\Application->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#38 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1235): Illuminate\\Foundation\\Console\\Kernel->handle(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#39 /home/fintrixorcouk/public_html/ha/artisan(16): Illuminate\\Foundation\\Application->handleCommand(Object(Symfony\\Component\\Console\\Input\\ArgvInput))
#40 {main}

[previous exception] [object] (PDOException(code: 22001): SQLSTATE[22001]: String data, right truncated: 1406 Data too long for column 'raw_transcript' at row 1 at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php:609)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(609): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\Connection->{closure:Illuminate\\Database\\Connection::affectingStatement():597}('update `synapse...', Array)
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('update `synapse...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(597): Illuminate\\Database\\Connection->run('update `synapse...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(549): Illuminate\\Database\\Connection->affectingStatement('update `synapse...', Array)
#5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4234): Illuminate\\Database\\Connection->update('update `synapse...', Array)
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1266): Illuminate\\Database\\Query\\Builder->update(Object(Illuminate\\Support\\Collection))
#7 /home/fintrixorcouk/public_html/ha/app/Jobs/Synapse/CheckTranscriptionStatusJob.php(63): Illuminate\\Database\\Eloquent\\Builder->update(Array)
#8 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): App\\Jobs\\Synapse\\CheckTranscriptionStatusJob->handle()
#9 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(129): Illuminate\\Container\\Container->call(Array)
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Bus\\Dispatcher->{closure:Illuminate\\Bus\\Dispatcher::dispatchNow():126}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#16 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(133): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#17 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(136): Illuminate\\Bus\\Dispatcher->dispatchNow(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob), false)
#18 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Queue\\CallQueuedHandler->{closure:Illuminate\\Queue\\CallQueuedHandler::dispatchThroughMiddleware():129}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#20 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(129): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(70): Illuminate\\Queue\\CallQueuedHandler->dispatchThroughMiddleware(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#22 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Jobs/Job.php(102): Illuminate\\Queue\\CallQueuedHandler->call(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Array)
#23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(504): Illuminate\\Queue\\Jobs\\Job->fire()
#24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(454): Illuminate\\Queue\\Worker->process('database', Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(Illuminate\\Queue\\WorkerOptions))
#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(212): Illuminate\\Queue\\Worker->runJob(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), 'database', Object(Illuminate\\Queue\\WorkerOptions))
#26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(149): Illuminate\\Queue\\Worker->daemon('database', 'default', Object(Illuminate\\Queue\\WorkerOptions))
#27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(132): Illuminate\\Queue\\Console\\WorkCommand->runWorker('database', 'default')
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): Illuminate\\Queue\\Console\\WorkCommand->handle()
#29 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#31 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(211): Illuminate\\Container\\Container->call(Array)
#34 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Command/Command.php(341): Illuminate\\Console\\Command->execute(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(180): Symfony\\Component\\Console\\Command\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#36 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(1117): Illuminate\\Console\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#37 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(356): Symfony\\Component\\Console\\Application->doRunCommand(Object(Illuminate\\Queue\\Console\\WorkCommand), Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#38 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(195): Symfony\\Component\\Console\\Application->doRun(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#39 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Console/Kernel.php(198): Symfony\\Component\\Console\\Application->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#40 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1235): Illuminate\\Foundation\\Console\\Kernel->handle(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#41 /home/fintrixorcouk/public_html/ha/artisan(16): Illuminate\\Foundation\\Application->handleCommand(Object(Symfony\\Component\\Console\\Input\\ArgvInput))
#42 {main}
"} 
[2026-08-18 15:32:48] production.DEBUG: CheckTranscriptionStatusJob: recording 4182 → AssemblyAI status=completed (check #0)  
[2026-08-18 15:32:48] production.ERROR: SQLSTATE[22001]: String data, right truncated: 1406 Data too long for column 'raw_transcript' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_ha, SQL: update `synapse_transcripts` set `status` = completed, `raw_transcript` = [A 00:02]: Hi there, can I speak to Patrick Bishop? Hi Patrick, it's Leah calling from MMA Legal to do your witness statement. Is now still a good time for you?
[B 00:11]: Yes, it was.
[A 00:12]: Perfect. Before I start, I do just have to let you know that call is recorded for training and monitoring purposes, and for data protection, could you confirm your date of birth and your postcode for me please?
[B 00:25]: 10th of August 1993, postcode PSD1NH.
[A 00:28]: Amazing, thank you very much. So just before I get into the actual witness statement itself, I'm just going to ask you a couple of questions just so I know that we can still continue. Let me just get them up. Have you previously made any civil claim, criminal injuries claim, redress application, complaint, police report, inquiry statement, or claim to another scheme about any abuse received in care?
[B 00:55]: No.
[A 00:56]: No. Have you ever received any payment, apology, settlement, or decision? No. No. Okay, no worries at all. And are you comfortable and happy to continue today?
[B 01:14]: Yes, that's all.
[A 01:16]: Yeah. Do you need anyone with you or any other adjustments?
[B 01:21]: No, actually, no. I just like doing things myself.
[A 01:24]: Okay, fair enough. Do you understand that the purpose of the statement is to be sent to redress and agree that it can be used for your redress application and any supporting evidence?
[B 01:35]: Yes, I know that.
[A 01:36]: Perfect. I've created a bit of a chronology of care, so a bit of a timeline of your care settings. I would like to go through that with you first just to ensure that I'm not missing any, okay? Okay, so in 1992 I have Griff Children's Home.
[B 01:57]: Great, that's good.
[A 01:58]: Greif, sorry, that's my, that's my bad. I've got Greif Children's Home. I'm not very good at the pronunciation part. And then in 1994 I've got a Beach Avenue.
[B 02:11]: Beach Avenue was before Greif.
[A 02:14]: Before Greif?
[B 02:15]: Yes.
[A 02:16]: Okay, um, you just bear with me. Okay, so from the care records that we've received, it only states that Greif was the first one. So are you saying that there was Beech before Greif?
[B 02:54]: No, I just can't remember, but I'm sure Beech Avenue was before Greif. But my granny died when she died, 1991, '92, so it might be right then. Okay, that's what I meant to hear.
[A 03:12]: Um, I mean, the, the records that we have do show— so it was Grieve Children's Home in 1992.
[B 03:20]: Yes.
[A 03:21]: And then returned back to your mother.
[B 03:25]: Yes.
[A 03:25]: And then back into care in April 1994, and that was into Beech Avenue.
[B 03:32]: Right. Yes, that might be right. Yes.
[A 03:34]: Okay, no problem. And I've then got, after Beach Avenue, I've got Newfield Resource Centre.
[B 03:41]: Yes, that's right.
[A 03:42]: Yes, in the Campsie unit.
[B 03:45]: Yes, that's Campsie. And so if I was on— and that's in Johnstone.
[A 03:51]: Yes, I've then got Balrossie.
[B 03:54]: Yes, that's Balrossie Boys' Home, but end up— they call it Rossie Home now because it's shut.
[A 04:01]: Yes, I've then got Kibble.
[B 04:03]: Yes, that's it. I've been great. I've just messed up.
[A 04:06]: No, that's okay, don't worry. I just wanted to clarify before we continued. I would hate for us to get halfway down and then, uh, missing something.
[B 04:14]: I think quite a few, so like 5 or something.
[A 04:18]: It looks like 1, 2— yeah, it looks like 5. And then after Kibble, you were released, uh, to relatives or friends?
[B 04:29]: Yes, I stayed with my gran for a couple of months and then I got my own house.
[A 04:32]: Okay, perfect. Well, if that's all correct, then let's crack on.
[B 04:36]: Okay.
[A 04:38]: I know you'll have to excuse any of my pronunciations. I'm not the best at this.
[B 04:43]: Some things I can't pronounce.
[A 04:47]: It's that most of it is like the towns and the city names.
[B 04:51]: I'm like One of them's in Culmacolm, one of them's in Johnstone, one of them's in Bridgerear, one of them's in Paisley, and one of them's in Hunterhall, that's in Paisley.
[A 05:02]: Yeah, well, I spent the first couple of months doing this job calling Renfrewshire, Roofrenshire. I think there was a few times I said North Ayrshire was North Asia, so, you know, we've got there now though. Okay, so I just want to let you know that you are in complete control of this meeting. You can take a break, skip a question, or ask me to reword anything. Please note that some questions can be upsetting because they do concern your care in time and its impact, okay?
[B 05:39]: Yes, I know.
[A 05:40]: So where did you grow up and who did you live with before you went into care?
[B 05:45]: I lived with my mum before I moved here. I lived with my gran, and eventually she died. I was always with my mum on and off, and then I was with my gran on and off. I was kind of, I wasn't really in an actual setting, if you know what I mean.
[A 06:02]: Yeah, just a house or a flat?
[B 06:04]: Yeah, they were flats, aye.
[A 06:06]: Flats, yeah.
[B 06:08]: Yes.
[A 06:08]: And did you have your own bedroom?
[B 06:11]: No.
[A 06:12]: Shared?
[B 06:13]: Yes.
[A 06:14]: Okay. What was the food like at home? You know, just, was it nice home-cooked meals?
[B 06:19]: No, it's kinda just my mom and that. My mom was an alcoholic, all that, so never had anything like that. So there was like sex, so no, there's nothing to eat.
[A 06:30]: Okay. And you've got— did you say this, there were 6 of you, so there was 5 siblings?
[B 06:35]: Yes, 5.
[A 06:36]: And can I ask how many brothers and how many sisters?
[B 06:40]: There's 3 brothers, 3 sisters, and me, so 7.
[A 06:46]: Okay, and there was 7 of you all together?
[B 06:50]: Yes, and we stayed in the apartment.
[A 06:53]: Okay, and who did you share the bedroom with?
[B 06:56]: Me and my brothers and I.
[A 06:59]: Okay, are you the youngest or the middle? Middle. Middle. Okay, what about school? Did you still go to school before you went into care?
[B 07:15]: I was in primary school, I was in St. Fergus, but I was hardly there. Didn't go well, no. So it was basically your mum's fate on that one, just basically. My mum was an alcoholic, mum was always in and out of jail.
[A 07:29]: Okay, that was that your father. All right, if I do go silent at any moment, it is just so I can type up these notes, okay?
[B 07:40]: That's fine.
[A 07:41]: Uh, no problem.
[B 07:43]: I didn't get high school, didn't I?
[A 07:46]: You didn't go into high school?
[B 07:48]: No, I didn't get high school.
[A 07:50]: Okay. Um, how did you come to enter into the care system?
[B 07:59]: My gran died when I was— she died when I was 10, and my mum was— she was an alcoholic. And I think my mum ended up putting us into care because my gran died, but ended up— I was kind of— I wasn't good at school, so I was going to a boys' home anyway, but me and my brother were in a care with her, so Right, okay.
[A 08:23]: So it was your mum who made the decision. Were you ever told why you were put into care?
[B 08:27]: My mum always came down. She was an alcoholic, so basically put into care because of that, because she never did any visiting much. I always stayed with my other gran and she was always throwing us out and things like that.
[A 08:37]: Right, so you weren't told but you kind of knew?
[B 08:40]: Yes, aye.
[A 08:41]: Okay.
[B 08:41]: We were told the day we walked in that we were going into care.
[A 08:44]: Okay. So I know you've got 6 siblings obviously besides yourself, so you've got 3 brothers and 3 sisters and you're the middle child. Were you separated from any of them in care?
[B 08:55]: Yes.
[A 08:56]: How many?
[B 08:57]: From all—
[A 08:58]: —from all of them?
[B 09:00]: Yes, me and my brother Kevin here, we were not eh— be charmed if there was another one that I was separated to but I wasn't separated to anyone else other than 10 or something.
[A 09:14]: Okay. And did you say so how old were you when you first entered care, did you say about 10? Kind of taking it over, yes, sorry. Yeah, and how did you feel at the time of first entering care? You know, what were your first thoughts, if you can remember anything?
[B 09:30]: I don't know actually how you answer that one because I was quite young, you know what I mean? So sometimes when you're young, you don't tend to think about it. You kind of must feel like brothers and sisters and things like that, but you never really—
[A 09:41]: You never really thought about how you felt?
[B 09:44]: Nah, it's kind of when you're that young, you don't really think about it. No, I'm just so sad because my gran died, and if she didn't die, I don't think I'd be around here, to be honest with you.
[A 10:00]: Oh, bless. Were you very close with your gran?
[B 10:04]: I was very close to her. She was kind of— she was always there when she had cancer, so she passed away. So kind of, that was That's from my wee staffies cocking up.
[A 10:17]: Bless you. Is there anything important about your childhood health, any learning needs, any vulnerability that should be recorded for redress?
[B 10:27]: No, I had ADHD when I was young.
[A 10:32]: Okay, I'll jot that down. Okay, so I'm now going to move on to the next section, and what I'm going to do in this section is I'm going to ask you a multitude of questions but for each care setting one by one, okay? Yes. So I know that there'll be some things that pop up where you're like, oh, that happened in that one as well, but I need to make sure I keep it chronological for when it gets sent to redress, okay? Okay. Perfect. So I'm going to start with Greif Children's Home. So from records, I can see that you entered there on the 12th of February 1992. Can I ask what kind of setting it was? So was it a house? Was it like a There was two houses, so there was two houses, different houses. Two houses. And which one were you in? Was there any name? Did it look—
[B 11:21]: No, just, just both of them are called the Grange. There was two different ones. There was a big house and then there was a wee one next to it, a wee cottage.
[A 11:29]: Okay. And which one were you in? The big house?
[B 11:31]: Yes.
[A 11:33]: Okay. And how many floors was it, can you remember?
[B 11:39]: Yeah, this, hold on, I think there's only 2. 2 floors? Aye, but it's quite a long, quite long at the back. I think it's still there, I'm not sure.
[A 11:52]: Potentially. Some of them haven't really shut down, some of them have kind of, they've kept the building but changed what it's used for.
[B 11:58]: I know Paul Rossi shut down, so that's why I got moved, because it's coming under LSD building, so they moved us up.
[A 12:03]: Right, yeah. So what was the ordinary daily life like in Greif?
[B 12:12]: It was kind of, because you're young, it was kind of, I don't know, it was kind of, there wasn't any idea or set number of people, so you just had to exist there and adapt.
[A 12:20]: Yeah, so what about the actual, so did you have your own bedroom here?
[B 12:25]: In Greif? I don't know, I can't remember. Okay, that's okay. Kinda maybe, I think, but I can't remember the Greif that much because I was that young.
[A 12:33]: That's okay, I'll just— we'll take down what we can remember, and that's absolutely fine. What about toiletries? Can you remember if you were provided with shower gel, toothpaste?
[B 12:45]: No, I don't remember. Don't remember.
[A 12:47]: What about the food? Was the food okay?
[B 12:50]: I don't actually remember what I ate.
[A 12:51]: That's okay, I'm just literally going to list off some things, and if you can't remember, just say no, okay? Okay. What about school? Did you still go to school while in this setting?
[B 13:02]: Yes, when I was in the group, I was still going to Mr Patrick Bishop's for a couple of months.
[A 13:08]: Okay. What about clothing? Did you get provided any clothes there?
[B 13:14]: I don't actually. I can't remember that.
[A 13:17]: Sorry about that. That's all right, don't worry. What about contact with family? Did you still see your mum? No. And was that your decision, her decision, or?
[B 13:29]: It was probably her because she was an alcoholic, you know. Okay. I just, you know, that young, I can't even remember anything about that one.
[A 13:36]: Well, I can't remember what I had for breakfast yesterday, so it's all right. And I can. Okay, what about the staff? What were the staff like?
[B 13:51]: Some of them were all right and some of them were just not all right. You always get that in homes. There's always a mixture, there's always ones that's alright, there's always ones that's not alright.
[A 14:00]: Okay, always just a bit of a mixture of, you know, there's always going to be one or two. Mixture, mixture.
[B 14:06]: Mixture of nice people and mixture of assholes, basically.
[A 14:10]: Fair enough. What about the kids, the other children there, were they alright with you? Did you get along?
[B 14:16]: I can't remember, Mr Patrick Bishop. I can't remember any of them. I think I was only in there for a bit. I think it was the last few months I was in there.
[A 14:23]: I think from what I could see Actually, let me just have a little look.
[B 14:28]: Maybe a bit over 6 months, maybe even more than that.
[A 14:30]: From February until August. Oh, well, no, it's a couple of months.
[B 14:35]: Yeah, a couple of months.
[A 14:36]: Yeah. What about any rules? Were there any particular strict rules that you can remember? No, I can't remember that. Any punishments?
[B 14:46]: Ah, there was punishments. You were thrown in your room and locked in your room and things like that.
[A 14:48]: You would be thrown in your room and locked in? Yes, I— okay, that's what they used to—
[B 14:55]: that's— that happened in quite a lot of homes when I was young. You used to get locked in your rooms and all that, and you were bad and all that.
[A 15:00]: I have heard that from a couple of people, to be fair.
[B 15:04]: It's quite a lot of the bastards used to hit you and all that.
[A 15:07]: Did they hit you in Greif? No. No? Okay. Um, did anything happen in Greif that you would now as an adult consider to be abuse, neglect, or harmful?
[B 15:19]: Just get locked in a room, things like that. I think that's ample. Okay. And grabbed and threw about. That's probably the same as physical abuse, I'd say. Yeah, absolutely.
[A 15:34]: How did it make you feel, you know, like at the time, like when you were being locked in your room, how would you feel?
[B 15:39]: You feel bad when they do that because you normally used to be locked up. It's like imprisonment. Especially when you're that lucky, you're only 10 years old, you go, ah, what's going on?
[A 15:48]: Yeah, absolutely. Um, was it all of the staff that were involved, only a particular few?
[B 15:55]: There's only a couple. It's certainly— I've noticed that, and I noticed that in the buy homes, isn't it? There's always— you always get ones that are brand new, you always get ones that are just arseholes, and you always get ones that shouldn't have been at home because you've been in jail.
[A 16:09]: Yeah, okay. Can you give me one clear example of this occurrence? So where and when did it occur? You know, what happened before?
[B 16:33]: Just give a You were told to do something, you never done it, and you used to be grabbed and threw in your room and all that.
[A 16:39]: And what kind of thing would you do for that to be the punishment? I just can't remember that, to be honest. That's okay, that's okay. Too young, you know, a 10-year-old, you know. Yeah, yeah, of course. Did it happen often? Was it quite a regular occurrence? Yes, it was often.
[B 16:56]: Hang on, Grace, I'm just gonna spanny the hands. They just, I don't think they were trained right to start with to actually deal with people. The young ones are just, I think they just, we'll just put them in the group.
[A 17:09]: Yes. And what about, did it ever become worse or change, or was it kind of just the same thing over and over?
[B 17:16]: Same thing over and over. You always knew when you turned the page or turned around, you were getting locked in a room.
[A 17:22]: What about when you were locked in your room, were you still, were you given any food or water?
[B 17:29]: No, they used to open the door but they're not bringing your dinner.
[A 17:33]: Would you have to eat your dinner in the room or were you allowed to go and eat with everyone else?
[B 17:37]: They used to bring up dinner. There wasn't a toilet in the room either, to be honest with you.
[A 17:42]: Okay. I remember that much. Yeah, so I know it sounds a bit— I know it can be a bit hard to talk about, but with there being no toilet, would you have an accident while you were in there? Aye, just no choice.
[B 17:58]: You either piss yourself or you shake yourself or you push the toilet or something. Yeah. There's no choice when you're locked in a room. It's just, it happened quite a lot back in the day.
[A 18:07]: Would you ask to go to the toilet or were you not able to? It's extremely hard to go.
[B 18:12]: You just get knocked.
[A 18:13]: It's just getting older. Okay. Okay, what immediate effects came from this kind of experience? Was there any pain or injury, any fear, shame, sleep problems, bedwetting, any running away? Yes, that was all.
[B 18:35]: That was all the same. I used to wet your bed, used to run away, used to get fear. Something— that's how you used to run away because you were feared. Yeah. Probably. You've heard that a lot, actually, and been involved in care. You've probably— that's where a lot of people run away because they've been wet in the bed.
[A 18:52]: Yeah. And I'm sorry to ask, but would you wet the bed in Greif? Yes. Yeah. And what would happen if you wet the bed? Were you given any, you know, any comfort? Were you given any—
[B 19:04]: no, certain staff, right, certain staff were alright, certain ones weren't.
[A 19:09]: So would they, like, say, change your sheets?
[B 19:11]: Yes, some of them are all right. So you'll probably hear about a lot. Some of them are already in certain homes. Some of them— it happens in other homes. You always meet nice people and then you meet assholes.
[A 19:20]: Yeah, happens absolutely everywhere. I mean, it's just—
[B 19:23]: you never really— you never got home, you met all nice people. Never happens.
[A 19:28]: You never get a full night's sleep.
[B 19:30]: Right. Okay. I don't know, sometimes you wish for it, but it wasn't gonna happen, so you just had to go. That's when you're 10-year-old, I mean.
[A 19:43]: So yeah, absolutely, absolutely. Um, did this happen to anyone else, or did you ever— did anyone else ever witness this happening to you, you know, being locked in that room? No, I just do what I say.
[B 19:56]: People out there, people may probably witnessed it happening to me and all, but yeah, you're a lot young, you can't remember, but it did happen to other people. Used to happen to a lot of people in there.
[A 20:10]: Yeah, of course.
[B 20:13]: That was one of the worst ones.
[A 20:15]: Fife was the worst one? One of them, aye. Okay. And when you say you would be kind of, you know, grabbed or thrown into your room, was there ever any bruises, any handprints?
[B 20:32]: Yes, I was always bruised when they grabbed me and hit me and things like that. It always happened. Okay. You're 10, you're up there, back that long, you can remember certain things but you can't remember it all.
[A 20:44]: Yeah, of course. And did you ever tell anyone or try and get any help because of that?
[B 20:49]: Yeah, I used to tell the night staff and all that, but when you're that young, you don't think they'll believe you when you've been in a home. They just shy me about them, just ignore you. Yeah, even the nice ones, they used to say, right, I may borrow and just walk away and things like that. So, okay, you end up going like this, you end up seeing the hank of their arseholes. Yeah, yeah, because they used to make you— even if you made a complaint, you just get ignored because you're that young. Okay.
[A 21:27]: So that is everything for Greif. Yes. So I'm now going to move on to Beech Avenue. So I'm going to ask the same question again. What was Beech Avenue? Was it a home? Was it a residential school? It was just—
[B 21:40]: it was like two houses knocked into one. Just a home. It was just like two normal houses and they knocked it through into one. Okay.
[A 21:49]: And can you remember how many floors were in this house? 2 floors. And where was your bedroom? Top floor. Okay. Did you have your own bedroom or shared? Own bedroom. Own bedroom.
[B 22:07]: I think there was about 10 people in all or something.
[A 22:10]: In the home? Yes. Okay. What about the toilets? You know, was there— were they shared? Were the showers shared? Well, they're shared toilets, yes. Shared toilets, okay.
[B 22:22]: There's a couple of them, there's a couple on the top, one on the bottom.
[A 22:28]: Okay, no problem. Okay. And what about the food here?
[B 22:46]: It was actually all right, but you can't really remember much of it. Yeah, you're still going to school, you're in there, so mostly I'm used to the school, you know what I mean?
[A 23:02]: What about, would you like eat dinner together or eat breakfast together?
[B 23:06]: Yes, you used to do that. Okay. That was actually, Beech Avenue was actually the best one.
[A 23:15]: It was the best one? Yes. Okay. What about hygiene-wise? Was there any toiletries provided?
[B 23:27]: I just cannot remember that, to be honest with you. I just cannot remember, too young. So I just actually liked the home, I thought it was quite good.
[A 23:35]: Yeah, no, that's absolutely fine. What about clothing? Did you go with the clothing that you had from home or were you provided new?
[B 23:42]: Covenants I came to home, right? Yeah. I can't actually remember getting any clues in there. I don't think I was in there that long either.
[A 23:51]: Let me have a little look and see. Yeah, Beach Avenue was about 2 months.
[B 23:57]: It wasn't that long. Okay. Because I left there and they put me on Newfield.
[A 24:02]: Yes, I've got Newfield. That's the next one, just for this one. What about contact with family? Was there still no contact? No, no contact, no. Okay, and what about the staff? What were they like?
[B 24:15]: Actually, it was a guy, a Mr Rankin, and his wife. They owned a fruit stall next to Bell Street. They were actually, him and his wife were actually buried inside.
[A 24:27]: Okay, okay, cool, got that. And what about the other children? Were they okay?
[B 24:33]: Yes, I know someone in from Cherries, so yes, they were actually all right.
[A 24:37]: You know some of the names? Yeah, yes I do. Can you give me just a couple? It just really helps to solidify the statement is all.
[B 24:45]: There was Elizabeth Campbell. Yeah. Sharon McAllister.
[A 24:54]: Yeah. That was two.
[B 24:56]: And then my brother Kevin, he was in there too.
[A 24:58]: Your brother Kevin was in there too. Is he an older brother? Younger, okay. He's youngest. Youngest, okay, got that. Did anything happen here that you would now consider abuse, neglect, or harmful as an adult? No. No, okay. And I know the question is, what was different about this placement compared with the others? I know you said it was the best one. What made it the best one?
[B 25:28]: The staff are actually very nice. The husband— there was a husband and wife that owned the fruiters as well, but they ran that. So I don't know if you— I can't remember, but I knew Mr Rankin. He used to take us to the fruiters. And Mr—
[A 25:42]: who, sorry?
[B 25:43]: His name is Mr Rankin. I can't remember his first name. The fruiters in that, in Welshgate, were just along the way where I stayed in Paisley. So there's something called Paisley. On the fruiters, and he used to take you to the fruiters and that, and you just used to help yourself. I remember to see the shed and I just thought—
[A 26:00]: Okay, I'm glad that there was at least, you know, one place that was safe for you.
[B 26:04]: That was the only one, aye.
[A 26:06]: Oh, bless you. I'm going to move on now to Newfield. So I can see that you were there for about 6 months as well. Yes. What was Newfield in a sense of, was it a house?
[B 26:20]: It was not, it was units. There was like 4 or 5 different units because it was a residential home for boys and girls.
[A 26:28]: It was a residential, okay, boys and girls, plus the school was inside. Okay, and how many people were there to a unit? Can you remember it all? That's okay.
[B 26:46]: I'd say 6 plus, wasn't it? Yeah.
[A 26:49]: So we'll go with like just 6 or more to a unit, and you said there was about 4 or 5 units?
[B 26:58]: Yes, there was. They were named after islands: Campsie, South, Iona.
[A 27:06]: They were named after islands. And I've got you down as being in the Campsie unit, is that right? Yes, I was in Campsie and South. Campsie and South? No. Okay. Okay, what about the units? What did they look like? You know, was there a kitchen, dining room? There was a kitchen, dining room, yes.
[B 27:29]: Couches. Just looked like— the units kind of looked like a house, you know what I mean?
[A 27:35]: Okay. What about your bedroom? Did you have your own bedroom or did you share? I had my own bedroom, yes.
[B 27:42]: Own bedroom.
[A 27:43]: And what about bathrooms?
[B 27:45]: Yes, there was shared bathrooms, yes, for the residents.
[A 27:49]: And what about showers? Was there shared showers?
[B 27:52]: Eh, can't remember, but I know there was baths.
[A 27:54]: I remember that back then. Were they shared baths, so kind of everyone would take it in turns to use the baths? Yes. Okay. What about routines? Was there any specific kind of bathing routine, you know, was it you have to bath in the morning and night, or? No, not really. No, no.
[B 28:10]: Okay, I think it was kind of your choice, if you know what I mean.
[A 28:15]: Yeah, okay. You didn't have a choice? Oh, you had a choice?
[B 28:20]: It was up to you, but nobody ever said to you, go for a shower in the bathroom every day, which I think you should have. Yeah, okay.
[A 28:29]: Um, what about the food?
[B 28:34]: I think it's actually all right, as I can remember, but I cannae remember that much, darling.
[A 28:38]: Yeah, again, it's just one of them. Right. And what about toiletries? Can you remember being provided shower gel, toothpaste, toothbrush? No, I cannae, no. Is that that you can't remember, you weren't given them? I cannae remember. Okay, no, that's okay. I just wanted to clarify that I didn't get that any mistaken. No, I can't remember.
[B 29:05]: Then I got to be about older. I know of it, but no, I can't remember that, no.
[A 29:09]: Okay, no problem at all. And what about contact with family? Was there still no contact?
[B 29:14]: Eh, I don't think anybody ever came to see me in the tube, no.
[A 29:18]: Okay. What about the staff? What were the staff like in this place? Half and half.
[B 29:23]: Half of them were alright, half of them were arseholes. Okay.
[A 29:27]: I don't know what I need to put. No, no, say what you need to say, honestly. There's no— You're all right?
[B 29:34]: Some of them are all right, some of them were just—
[A 29:36]: shouldn't have been there, if you know what I mean. What about the other children there? Eh, it's kind of—
[B 29:42]: some of them are all right, some of them aren't. Kinda, they've probably seen this, they've probably seen the same as me. He was all right, he wasn't.
[A 29:49]: Yeah, well, you're never going to get along with everyone. That's it, kinda.
[B 29:53]: You don't know them, so yeah, you go, ah, fuck you.
[A 29:57]: Yeah. What about any rules? Was there any rules that you can remember from here? No. What about any punishments?
[B 30:08]: I used to get locked in your room and battered and all that in there. I didn't like that place at all.
[A 30:13]: So they would take you to your room?
[B 30:16]: Some of the staff used to hit you and things like that, throw you in your room and things like that.
[A 30:23]: Okay. So I know you've just said that, but I'll ask the same question again. Did anything happen there that as an adult you now consider to be abuse, neglect, or harmful? Yes. And how would you label that?
[B 30:37]: Physical abuse, getting hit and battered, and cleaning your room and locked in your room. I haven't done that. I just didn't like the place at all. I just couldn't stand it.
[A 30:49]: Okay.
[B 30:51]: And you've made a complaint, tell staff, as I said to you, you just get knocked. They just ignore you.
[A 31:01]: And who was responsible for the physical abuse?
[B 31:05]: The staff.
[A 31:06]: The staff. And was there any, you know, was it just a particular set of staff or was it kind of all of them?
[B 31:11]: No, just this kind of, as I said to you, some of them are alright, some of them on me. Yeah, you know, it's not in order. You probably notice that in all your claims you're dealing with someone. A lot of people, some of the staff they like, and some of them they're just—
[A 31:23]: no. Yeah. So can you give me one clear example of a time when you were physically abused? What happened beforehand, what happened during, and what happened after? But it's just, just—
[B 31:40]: I can't even remember what happened before that. I remember getting hot grabbed and threw my room and things up.
[A 31:46]: So can you remember where it happened? You know, was it in a communal area?
[B 31:50]: It was in a— no, it wasn't in a communal area, it was in a private bit.
[A 31:54]: In a private what, sorry? Just in a private bit. In a private bit of the unit. And so what did the member of staff do?
[B 32:07]: He actually just grabbed me and And actually punched me and actually threw me on the bed, then locked the door.
[A 32:16]: Did he physically hurt you apart from grabbing you? Yes, he actually whacked me. He actually punched me. And where did that hit? At my face. Okay, and was there a mark after, I'm assuming?
[B 32:35]: Yes, I suppose.
[A 32:37]: And then he locked you in your room? Yes. And how long were you left for?
[B 32:43]: Yeah, a good few hours.
[A 32:47]: And can you remember what happened when you were let out of your room?
[B 32:51]: I was just like, my roommate, quite a nice staff actually, what happened to your face? I said he whacked me, and then all of a sudden, and get caught up a bit, I fail. That's what they used to say. Obviously, a young lady and they're adults, they've got to believe they're adults.
[A 33:09]: Yeah, that's what happens. Okay, now how often did this happen?
[B 33:20]: A couple of times.
[A 33:23]: But it wasn't a regular occurrence?
[B 33:26]: No, it's just Couple of times with certain staff, yes.
[A 33:29]: And did it ever change or become worse?
[B 33:33]: No, not really, no. Just kind of the same people all the time. They just used to hit me and grab me and throw me in the room. Never liked the place, never liked Newfield at all.
[A 33:44]: Okay. Okay. And what was the immediate effect from this? You know, was there still, was there any bedwetting, sleep problems?
[B 33:54]: You're bedwetting, you don't want to go to sleep and then this happens to you. You lie awake all night thinking you've got to clean the hickey and all that as well. Yeah. It's kind of one of the places I like to forget.
[A 34:10]: I just don't like that at all. Yeah, absolutely understandable. Just going to ask really quick, just like I asked with the old one, in Newfield, what were the staff like when you did wet the bed?
[B 34:23]: Yes, some, as I said, some of them used to change it, some of them didn't bother at all.
[A 34:27]: And the ones that didn't bother, was that left to you to deal with? Yes. Okay, and was that so, for example, you would have to change your own bedsheets or go for a quick bath, clean off? That's a good day yourself, yes. Okay, and some, some would help and some just wouldn't? Some of them are all right, some of them Okay, um, did the same thing happen to anyone else, or did you ever witness anything?
[B 35:02]: Yeah, I'm sure a few people in here now, you've witnessed it, you've seen it happening, and things like that.
[A 35:11]: And would other people have seen it happening to you? Yes. Okay. Did you tell anyone what was happening?
[B 35:22]: Yes, I told other members of staff, but as I said to you, when you're that young, they don't believe you. Actually, they don't think I'm as bad as much as you do, you know.
[A 35:38]: And what was different about this care placement compared to the others?
[B 35:42]: Just, just, I don't know what it was. I just, I couldn't take that. I just didn't like it. I couldn't take the voice at all. I just couldn't make it. Some homes you mustn't go around, some homes you don't.
[A 35:55]: Yeah, absolutely. Okay, I'm now going to move on to Balrossie. So just for your knowledge, there is only 2 placements left, so we're going to do Balrossie now and then we'll do Kibble, and then that is everything for the in-depth of each placement. Okay. Okay, would you like to take a break at all, or you're happy to continue?
[B 36:13]: No, Marie, I've got a can.
[A 36:15]: Perfect. What type of setting was Balrossie? Was it a residential school or a house?
[B 36:22]: A residential de-listed school. It was— there was what, 1, 2, 3— I think it was like 1, 2, 3, 5 houses. It's actually turned into flats now. It's in Kilmacomb, and Some of the flats are worth a fortune.
[A 36:40]: Yeah, and how long were you in there for? I believe that looks like a year and a half, 2 years maybe. Looks like you were there for about 1, 2— I'm trying to work out— 2 years minus 1 month, right? About 23 months, that's it.
[B 36:57]: Yes, yeah, I remember that because I ain't got no memorable losses because I remember talking to a couple of police officers and they said it was getting renovated on the flats. Wow, okay. And it was a lassie building, so they didn't understand that.
[A 37:14]: Yeah, so again, kind of like what with the rest, what was your daily life? So what was the actual accommodation like? Did you have your own bedroom?
[B 37:25]: No, it was dormitories.
[A 37:29]: Okay, and how many did you share with? 4. And were they 4 other males? Yeah, yes, it was just boys. Yes. Okay, no problem. I just have to cheque just because sometimes it can be mixed. What about bathroom-wise?
[B 37:51]: It was just a 1-bed shared bathroom, yes.
[A 37:54]: Was that just shared between the 4 of you in the dormitory, or was it shared between everyone? There was 30 people in there.
[B 38:00]: There was 30 of you? In the one floor, yes. It was shared between us all. Okay. Which I didn't agree with that either.
[A 38:10]: Yeah. Were there showers, baths?
[B 38:13]: There was just showers and urinals and sinks.
[A 38:17]: There wasn't any baths, no. Okay. What about any routines? Was there any specific routines that they kept you in?
[B 38:26]: No, not really. She used to tell you in the morning, "I'm going to shower. If you want a shower, go out." Okay.
[A 38:32]: What about your school? Did you still do schoolwork? School was in Neeples. Okay, it was in there.
[B 38:38]: It was a boys' school, yes. You had to go to school.
[A 38:43]: Okay. What about the food? Can you remember anything about the food? Food was actually quite good, actually.
[B 38:49]: She used to take me, she used to get your dinner. You used to get your breakfast in your dormitory. Okay. Then lunchtime, there was a big canteen for everybody in the full home. And then at tea time, you used to bring your dinner. And then at supper time, you bring your dinner.
[A 39:11]: Okay. And were you given, like, a choice with the food? Was there options, or was it just kind of whatever was given you had to eat?
[B 39:19]: There was kind of breakfast options when you went into the big canteen on time, you'd get up to choice options. Okay. Nighttime and suppertime, suppertime used to get— they used to— that was a good thing about suppertime in Bullrocks. You used to go shopping with the staff. They used to take the boys shopping and you could pick which you liked, if you know what I mean.
[A 39:41]: Oh right, okay. That was quite good.
[B 39:43]: Yeah. Back then it was unheard of. So they used to— we used to go shopping then, but I think that was even just take you for an hour or two or something.
[A 39:55]: So you would go shopping with the staff for the food?
[B 39:58]: For supper time, just no for dinners and lunches, not just late at night. Used to be yourself at about 7, 8 o'clock. They used to take you shopping, you pick what you wanted.
[A 40:10]: Nice, okay.
[B 40:12]: There was like 12 people in there, 12 or 16 around the dormitory, so you had to— they couldn't exactly get everybody a bit of activity, you know what I mean?
[A 40:22]: Yeah, understandable.
[B 40:24]: Back then, you're young, it was— when you're young boys, it was like hot dogs and buggers, chips. That was the main thing.
[A 40:32]: Yeah. Okay, and how was— what was the staff like in there? Was it half and half?
[B 40:45]: Some of them were alright, some of them weren't.
[A 40:47]: Yeah, just the same as before. Ah, yeah, it's kind of—
[B 40:51]: some of them are nice, very nice actually. Some of them are, and some of them are just assholes, basically.
[A 40:58]: Yeah, fair enough.
[B 40:59]: Keep saying that about people, you know.
[A 41:03]: No, you're all right. I'd rather you were honest. What about the other children? Did you get along with them?
[B 41:10]: Eh, half and half. Some of them not. Some of them, I dunno. You've been in a dorm before. The 4Es used to stick together, if you know what I mean. Yeah. And then there's 4 and there's 4 there. You're kind of stuck between the 4Es, if you know what I mean.
[A 41:26]: Yeah, so you kind of have no real choice but to try and get along.
[B 41:29]: Well, you kept together because it was actually just, it was just a joke, to be honest with you. I didn't understand it. So it was like 40 hours in a room, we go in, well, you tried to go in, but you didn't get a choice. You were in a room and they used to just, when you're in here, that's it. Yeah. And then there was their boys in another room you used to like, and then there were boys in another room you didn't like. So they could make it that way, as soon as they could see that you didn't get on there. Yeah, absolutely. You'd love to chew it, chew your end in, if you know what I mean.
[A 42:00]: Yes, of course. Were there any rules in Balrostie that you can remember? No, no. And what about any punishments? Ah, there was punishments.
[B 42:12]: I used to get locked in your room and a few of the guys in there that I still know who they are, they used to hit you and throw you about and lock you in your room and all that, didn't they? A lot of them in that Balrossie are just going to like them. The worst thing about Balrossie was the teachers were the worst.
[A 42:29]: Really? Okay, we'll get into that in a— I'm just— because I'm going to pop that into the other box in our note sheet, which is about the abuse. So I would ask, you know, did anything happen there that you would now consider abuse to be? Sexual, physical, emotional, or neglect? Which of those would you say happened in Balrossie? Physical and neglect.
[B 42:48]: Because there was a few of them that used to hit you and throw your boot and batter you and lock you in your room. And the teachers, some of the teachers that used to go, they were worse than the actual staff you dealt with when you were in your dorm. Yeah, you can actually handle a lot. Yeah, I can basically— you can actually handle your heat even though you have a really cold kidney. You know what I'm saying? Yeah. You'd love to bump into them outside.
[A 43:17]: Right, yes. Can you give me one clear example, so one clear time where this physical abuse and neglect happened? Happened a few times in there.
[B 43:27]: A few times?
[A 43:27]: Can you give me like one really key one that you'll always remember?
[B 43:32]: I was in the shower and I was refusing to go to school to get a shower and the guy just bounced my knee plate off the tiles in the shower. And actually just battered me and then told me get a shower and just walked up.
[A 43:45]: And was that a teacher or a staff member?
[B 43:48]: That was a staff member.
[A 43:49]: And did you say you hit your head off the tiles?
[B 43:52]: Yes, both my heels right off the tiles in the shower and told me get a shower on that. Then I was refusing to go to school and get a shower. I remember that, and I didn't actually know the guy's name. So what was his name? Derek. I can't remember his second name. Derek.
[A 44:08]: That's okay, it's good.
[B 44:09]: He bounced my head right off the tiles in the shower and told me I'd get a washing or that.
[A 44:16]: He told you you would get a lashing? A wash. A wash. A lash. A wash. Okay. Yes. And did he do anything else other than bounce your head off the shower tiles?
[B 44:28]: I just grabbed me before, told me that Yeah, I showed up, we were going to school.
[A 44:34]: Okay. Can I ask when this happened? Were you in the— was it in the shower room? Yes. And were you clothed? Yeah, just my pyjama bottoms on. Okay.
[B 44:47]: I remember it well.
[A 44:50]: It might sound silly, but for the, you know, the— not the truthfulness, but for the redress to really understand this, can you remember what, even anything about the pyjama bottoms? You know what colour they were? They were blue. Did they have any patterns?
[B 45:04]: No, just blue.
[A 45:09]: Okay, no problem. And what happened after that? You know, was the bruising— was there any marks?
[B 45:15]: Ah, there was bruising and fear and things like that. I just got a shower and get ready and went to school because I didn't know how to deal with the guy again because he was just— he was a moron, just evil.
[A 45:34]: Mm-hmm. Okay. How often would this happen? Was it, you know, was the abuse a daily thing, or, you know, every now and then a thing? Every now and then, yes. Every now and then, okay. And did it ever change or get worse?
[B 45:51]: It changed for the staff. It wasn't the same staff. It was different staff at times, aye.
[A 46:01]: Okay. Okay.
[B 46:02]: The only thing I liked about Bullrossie was the food. That was it.
[A 46:09]: Would you say the food was better than any other care setting?
[B 46:13]: Eh, no. Okay. Because I've not got to the last one yet. Okay, go on then.
[A 46:20]: I can't wait to hear about this full English breakfast.
[B 46:24]: That was one of them.
[A 46:26]: Kemble was the best one. Was it?
[B 46:28]: Even though people say, even though a lot of people have bad things to say about it.
[A 46:33]: Okay, so what immediate effects did you experience while in Balrossie? So, you know, again, pain, injury, fear, shame, sleep problems, bedwetting? Yes, all. All of it?
[B 46:44]: I couldn't wait to get out. I just hated the place.
[A 46:48]: And what about And with, am I on Balrossie? Yes, Balrossie. What about with Balrossie with the bedwetting?
[B 46:55]: Yes, I used to do that quite a lot, yes.
[A 46:57]: And what would happen in this institute for that? You know, were the staff helpful? Were they not?
[B 47:02]: No, you had to do it yourself because it was a dormitory. That's what dormitories were like. You had to change all your own beds and things like that.
[A 47:11]: Was there ever any comfort from staff?
[B 47:13]: You know, "Oh, it's okay." No, yeah, some of them were alright, as I said to you. Yeah, some of them are nice and some of them— you see, you probably notice that yourself with people when you do interviews. People probably tell you some of the staff are brand new, some of them are mummin'. You'll probably notice that a lot.
[A 47:27]: Yeah, and it's always the bad ones that people remember the names of, never the good ones. Well, I say good ones, I say good ones, but you know, I remember a lot of the names of the good ones that I like. Can you give me some of the names that you remember?
[B 47:44]: I can remember first names, I can't remember.
[A 47:46]: First names is perfectly fine.
[B 47:48]: One of the good ones when I was in Bulrushy was a guy called Jimmy McWilliams. Okay, he stayed in Johnstone. He was a very nice man because he ended up coming to Kibble. Okay. Another guy called Thomas Shirky, he was, he was a mate in Bulrushy. He was brand new, he came to Kibble as well. He came to He ended up in my night shift in Kibble as well.
[A 48:14]: Oh God.
[B 48:15]: You end up remembering half of them and then you go, ah, that's her second name, you kind of remember.
[A 48:21]: Yeah, what about, apart from Derek, can you remember any of the other bad staff members' names? Yes, there was Charles Horne.
[B 48:28]: He was a teacher. Yes, Charles Horne. Yep. And Thomas McCallum, he was, they were the head, they were two of the head teachers in the place. They were They were famous for hitting people in Bullrossie. I remember the two of them well. I don't know if they're still alive or not, but they were two— Thomas McCallum and Cheryl Thorne. Cheryl Thorne was the headteacher in the school. Thomas McCallum was the headman.
[A 48:57]: And they were the ones who were quite well known for hitting people? Yes. Did they ever hit you? Yes.
[B 49:06]: They were two main man in Cabell, eh, Bullroxy. You probably hear the names quite a lot if you're dealing with people from Bullroxy. We do see a lot of names constantly popping up, yeah. If you're dealing with people from Bullroxy, they were two main mans.
[A 49:24]: Yeah. Did you ever tell anyone what was happening in this one?
[B 49:29]: Yes, but they're the head teachers and things like that, so you're not going to believe them, are you? Used to tell your kids, you used to tell your staff, you used to get ding dong, ding dong. Yeah, just to get knocked, because they were the head teachers. They were the teachers in Morrosey, they were the worst. Apart from that guy, I can't remember his second name. I know he's staying in Wrenthwaite next to me just now, but I can't remember. Okay.
[A 50:01]: So now let's move on to Kibble, shall we? So I have— is there anything else you want to say about Balrossie? No. No? Okay. I'm glad it's shut.
[B 50:12]: Yeah. So we just go through the other 3.
[A 50:18]: Okay, so let's move on to Kibble. So I have you being down in Kibble from 1997 to 1998? Yes. What was Kibble? Was it a residential school? Was it a house? Boys' school, yes, residential. Okay. And again, what was it like? Did you have your own room?
[B 50:49]: Yes, I had my own room in Kibble, yes.
[A 50:51]: Own room, okay. Was it a big house that you stayed in?
[B 50:56]: It is flat units, it was like dormitory units, 4 separate units of us in Kibble.
[A 51:05]: Okay, 4 separate units. What about routines, was there any particular routines there that you can really remember?
[B 51:11]: Yes, you had to be getting a minute to try to get on the showers.
[A 51:15]: Sorry, could you say that again for me?
[B 51:19]: I'm just getting a bathroom.
[A 51:20]: Oh, no problem.
[B 51:22]: I had a wee bit of tea and a couple of Weetabix. Couple of Weetabix, that's all. You had to get up in the morning, you got to shovel and all that and things like that.
[A 51:29]: Was there a specific time you had to wake up there? I guess you had to go to school because the school was in the place. So what time would you wake up if you can remember?
[B 51:39]: Eh, half 7, quarter to 8 roughly.
[A 51:42]: Yeah, okay.
[B 51:43]: So I had to be at school for 9. Then you had your breakfast and you had to get a shovel and things like that.
[A 51:54]: Okay, did you have a school uniform? Just your own clothing. Own clothing, okay. And were you ever provided any clothing?
[B 52:02]: Yes, you used to get a bus ticket. Yeah, yeah, pretty cool.
[A 52:09]: Like a grant? I used to get a grant in there.
[B 52:12]: Yeah. I can't remember the names. I know the names, but I can't remember what they're called. They used to take you shopping and that.
[A 52:20]: Were you allowed to buy kind of with that grant whatever clothing that you wanted, or was there kind of rules surrounding it?
[B 52:26]: No, you could buy as long as it wasn't football clothes. You could buy what you wanted if you wanted.
[A 52:36]: Okay. What about the food in this one? Could be nice, yes. Yeah, were you given choice? Yes, very good choice. Okay, did you eat meals together? Yes.
[B 52:58]: Where? Okay.
[A 53:08]: Um, what about the schoolwork there? Was the school okay? Uh, yes, it was quite fine.
[B 53:14]: It was only a class and things like that. It was actually all right.
[A 53:17]: Okay. And any contact with family?
[B 53:22]: Eh, I think sometimes my mom phoned, but she used to phone and she was drunk, and I used to tell the staff, don't answer her. But no, I don't think— did anybody ever come and see me in Liverpool? I don't think they did. I never really had much contact with family, and I used to go and see my gran and that, and my other gran, when I was in Kibble. Used to go for day visits, and Kibble was just along from my house at the time.
[A 53:47]: Okay. Still there, fair enough. Yeah. What about the staff? Was it just, again, half and half?
[B 53:54]: Yes, it's half and half, but most of them are actually alright now.
[A 54:00]: Okay, what about the other children?
[B 54:03]: Kinda, you like some of them, you don't like some of them.
[A 54:11]: Okay, and was there any rules?
[B 54:19]: Eh, no, not really. There used to kinda, there was a few that I asked could you bring her in, but nah, used to, had certain rules but not many, no. And what about any punishment?
[A 54:30]: No, that's kind of—
[B 54:31]: actually, kibble was actually all right, even though you've probably heard a lot about it.
[A 54:35]: I actually liked it. Well, people have different experiences, you know. There's always going to be that people might say that, um, they had the best time in Ballarat, but it wasn't for you. It was just, you know, it's just all different, isn't it?
[B 54:50]: I think that I actually wanted once Last time Paisley and Kibble was always known as a place that people didn't like to go. I actually liked it.
[A 54:58]: Yeah, so there was no punishments, but was there anything that happened that you would now as an adult consider to be abuse, neglect, or harmful in a form of sexual, physical, emotional, or neglect? No. No, okay.
[B 55:14]: I knew a lot of the staff in Kibble as well.
[A 55:16]: You didn't like any of the staff?
[B 55:18]: I said I knew a few of them, right?
[A 55:20]: Oh, you knew a few of them?
[B 55:22]: Yes, it was just kind of— Paisley's not that big, you know what I mean?
[A 55:25]: Yes, he said it was Timmy Williams and Thomas Shetty.
[B 55:30]: Right, Thomas Shetty, he was an ex, but I knew a few of the staff. When I'm in the cab, I'll meet a few of the staff, and I still speak to a few of the staff when I'm out and about, having a pint and things like that.
[A 55:39]: Yeah, okay. Do you know what? Maybe that's helpful.
[B 55:44]: I know a few of the staff in trouble with time-based limiter. I speak to them regularly because they're nice and they speak to me.
[A 55:51]: So yeah, you can't have been a bad kid then, can you?
[B 55:55]: No, actually, years ago a lot of people had bad things to say about the company. When you first get told that you can stay there, you go, ah no, not a couple. Yeah. And you come back, you're at the end of it, you go, ah, it's not that bad.
[A 56:06]: Yeah. Was it a secure unit?
[B 56:13]: No, it wasn't then. It's new. It's kind of mixed.
[A 56:16]: Ah, okay, okay.
[B 56:17]: It used to be just boys, but now they've got lassies in it, and it's a secure unit now. I mean, it's kind of one of them richest homes in Scotland, I think.
[A 56:30]: Yeah, okay, I get what you mean. Was the bedwetting still happening in Kibble?
[B 56:36]: I mean, you bet they're not much, because you've got You felt safer in there, if you know what I mean.
[A 56:43]: And if you did wet the bed, what would happen?
[B 56:46]: They just tended to say, well, actually, some of the staff are alright, and you said to them and all. The staff are actually alright, a lot of the staff in there.
[A 56:57]: Okay. Did you have any problems sleeping in Kibble, or were you okay? It was alright.
[B 57:04]: The first couple of nights, you go, ah, no, it's kind of, because you're in a strange place, but after that, no, it was alright. As I said, yes, that was probably the best place I've been.
[A 57:16]: Yeah, and I would ask, you know, did you try and tell anyone or get any help, but it doesn't sound like you needed to.
[B 57:26]: Oh, Kibble was actually pretty, pretty good advice already.
[A 57:31]: In a few words, can you describe Kibble to me, like how you felt there? I felt safe. Yeah.
[B 57:38]: And that was the first time in a long time I felt safe when I was in a kibble, because it wasn't exactly the way people made it out to be. A lot of people made kibble look bad years ago. Yeah. But it wasn't. But as you were saying, everybody's got their own experience.
[A 57:54]: Well, there is a lot of kibbles as well. They've got stuff everywhere. So the Glasgow one might have been really awful, and then the Paisley one wasn't too too bad, you know what I mean?
[B 58:03]: Oh, when I was in the home zone, they only had the people. Oh really? Right, Kibble's opened up. Look at hostels, they've got Glasgow and stuff, haven't they? This point, they'll get Shields and St. Mungo Football Club and all that as well.
[A 58:20]: Yeah, so I never had all that, never had all that when I was in there. Not too bad then. Is there anything else you'd like me to add down for Kibble? No, Kibble was okay.
[B 58:31]: I know it's a bad thing to say something in a claim for compensation, but Kibble was— there's no point lying— Kibble was actually nice.
[A 58:39]: Yeah, that's fine. I actually liked it. Just because you liked one of your five doesn't mean the rest were great. You're allowed to have— and I'm quite glad that you would have had that last one being that kind of a safer place. It must have been such a relief being in there.
[B 58:54]: It was, it was actually, I was quite happy being in there. It was actually, it made me feel safe getting there.
[A 59:01]: Well, that's all that we would want for you, to feel safe, so I'm quite glad. And I'm the one who's doing your claim and telling you it's okay to have had a safe place, okay? That was it. Yeah, so I'm just going to quickly, before I move on, is there anything else that you would like to add for grief that you might have remembered?
[B 59:19]: No. I was too young to remember anything.
[A 59:21]: What about Beech Avenue?
[B 59:24]: Eh, no.
[A 59:26]: Newfield? Nah, I've visited the place. Yeah, and Balrossie? Visited Balrossie. Okay, so what I'm going to do now is I'm moving on to the next section, and this is about all of the care settings overall, not just one or two. Okay, it's all of them. So across all of the placements, what were the names of the main people responsible for your abuse? The names? Yeah, so I'll just go back through really quick actually, because you gave me most of the names, didn't you? So I'll just— I'll go in and I'll copy and paste them through because I don't feel like we need to re-go through them.
[B 60:07]: Ah, there was 3 main ones, yes.
[A 60:10]: So I've got Derek, Charles and Thomas? Yes. Okay, are you happy for them to be the only names that we put on, or is there anyone else who you would like to be named? No, that's it. Okay, I also want you to be aware that none of these people will be aware that you've said their names, okay? It's just gonna be— yeah, well, fair enough. Some people panic and they don't want it, but it's fine.
[B 60:37]: No, you're not, absolutely.
[A 60:40]: Were other children affected, and did you witness abuse or harm to anyone else?
[B 60:45]: Yes, I witnessed abuse to a few people I was in homes with. I think a lot of people did.
[A 60:51]: I think that happens.
[B 60:52]: I think you've probably heard that a lot. You witness a lot in your own homes, especially when you're young, because even if you're that young, you don't get believed. I don't care what anybody says, you don't get believed. Yeah, I think that's how they brought out this redress because of Yeah, definitely.
[A 61:08]: And is there any children who you witnessed or witnessed you being abused whose names that you can remember at all? No. Okay, no worries at all, don't worry. Why do you believe that the local authority should have been aware of what was happening?
[B 61:25]: They should have been aware. I think a few of the homes I was in, like Barossie and Newfield, I think the local authority was aware of it. But they couldn't approve it. So I know Balrossie was actually under investigation, I know Newfield not, but I don't think they could in the grave. I don't think, you know, local authorities, they can't approve things they don't deal with.
[A 61:47]: Yeah. Were complaints ever discouraged, ignored, or punished? Nope. And were you ever moved, threatened, or disbelieved because of these complaints?
[B 62:10]: Threatened, aye.
[A 62:11]: And what were you threatened with?
[B 62:13]: Well, the staff threatened you to leave, but they kind of threatened to be near disciplinarian.
[A 62:21]: Okay. Have you ever reported the abuse to police, an inquiry, a professional, or any authority? Reported it to a couple of the staff, but you only believe.
[B 62:31]: Never reported to police because that was a staff responsibility, reported police back then.
[A 62:36]: Okay. Why did you move between the different placements, and were the reasons ever explained to you?
[B 62:44]: No, they weren't never explained. They just kept moving me, which I didn't like because it's just— we get moved about too much. It shouldn't have happened. Obviously you're not going to have a settled life if you keep moving. Yeah.
[A 63:08]: Did you ever run away, refuse to return, or ask to be moved? That'll be quite a few times, yes. And what would happen when you ran away?
[B 63:23]: I ran away and tried to run away from Bellrossie and ended up, me and 5 other boys running away from Bellrossie in my pyjamas and actually got to Kirkmaccormick, Port Glasgow and got on a train and actually came to Belkisley, Port Glasgow, in the train in my pyjamas.
[A 63:40]: So you ran away from Bellrossie in your pyjamas?
[B 63:45]: Yes, me and 5 other boys. Hopped on a train?
[A 63:49]: Yes, to Glasgow.
[B 63:51]: That'll be in the police report, because it was— everybody used to talk, there was 5 of us, me and 5 others. We left Kilmacon, Kilmacon, Port Glasgow's about 68 miles to Kilmacon, and they end up leaving Bullrosey because they didn't like it and end up getting on a train at Port Glasgow, Port Glasgow to Ferguson, and went to my auntie's in Ferguson.
[A 64:16]: Were the police the ones that caught you and returned you?
[B 64:19]: Yeah, police picked us up and took us back to Bullrosey, yes.
[A 64:22]: There should have been a police report. There probably is. I'll have to double-check that one.
[B 64:27]: It's got to be because they were in my pyjamas and hoosecoat.
[A 64:32]: Why did you run away? Just didn't like the place.
[B 64:34]: Just didn't like it. We ended up leaving it and then we got returned to the place at about 5 in the morning or something like that.
[A 64:43]: And what happened when you were returned?
[B 64:45]: No, I just totally go to my bed and then they get made to get up 2 hours later for school. Right, okay. I remember that. It was just one of the things that you think about it now, you say that was quite funny, that.
[A 64:59]: I shouldn't laugh, but I think it's the thought of 5 kids in their pyjamas getting on a train, nobody asking any questions.
[B 65:08]: No, they just let us on the train, that's it.
[A 65:10]: I think that's the part that got me a little bit because I think the first thing I'd do is, why are you in your dramas?
[B 65:17]: Well, that main ticket wasn't written to Morris. The train got wrecked, the cart they were in, and they got off at St James's next to Ferguson and walked all the way to Mantis' house, and then Mantis grasped at us and pulled the poles, and we got picked up. There's got to be enough police support because they picked up my pyjamas, no? There's got to be there somewhere.
[A 65:43]: Yeah, there should be. What age did you leave the care system?
[B 65:49]: 16 and a half, 17, roughly.
[A 65:54]: Okay, and what were your circumstances after? So where did you go once you were released from care?
[B 66:00]: I went to my gran's for 2 months and then I didn't like that and I got my own house. So I've stayed myself since I was— before I was 17. I've maintained since then. No support after I left. There was no support? No, I think you should have been supported when you left here.
[A 66:20]: I would have to agree, especially when you're—
[B 66:23]: I was about 16 or so. Yeah. And you think there'd be support there for you. Nah, there wasn't any support, just basically when you're that age, get to fuck and just that's you. No, there's a lot of support now in your wee care.
[A 66:38]: Yeah, so I'm now going to move on to the next section, which is all about the impact on your whole experience. So it is going to be, you know, how the combined experience has affected you. So how did the experience affect you at the time in a way of such as your safety, your trust, your confidence, your sleep, behaviour, education, relationships, or your ability to speak up?
[B 67:04]: That's kind of, that's them all. It sticks really in your brain. It's kind of mentally, you know, it's always in your brain. You just sit and think about it. That's why I drink as much, because you just can't even no think about it when you were young. Yeah, it's kind of just one of the things you wish you could forget, but you can't.
[A 67:34]: Yeah, I've got that.
[B 67:36]: It's mainly mentally now, because you're older, it just sticks with you constantly.
[A 67:42]: Yeah, so that is actually the next question. So how has it affected your mental health? Things such as anxiety, depression, trauma symptoms, panic, flashbacks, nightmares, self-harm, or suicidal thoughts?
[B 67:54]: Yes, flashbacks and nightmares and things like that. Yes, that's kind of— that's funny, the main things that people don't understand about it. That's kind of— you do get flashbacks, you get memories, you get mental health problems, things like that. It sticks to you constantly.
[A 68:13]: Have you got any mental health problems, Patrick? No, none diagnosed, just alcohol. Just alcohol. Okay, that came back.
[B 68:22]: That's up in court.
[A 68:26]: And would you classify yourself as alcohol dependent or an alcoholic? Alcohol dependent. Alcohol dependent. Okay, I get medication after the doctor for it. Okay, no problem.
[B 68:37]: For my stomach, I've damaged my stomach leaning into the drink.
[A 68:42]: Was there ever any substance abuse?
[B 68:45]: No, I've never took drugs. Okay, never even thought of it. I don't even think I've ever smoked a joint, to be honest with you.
[A 68:55]: Fair enough, that's the best way, isn't it?
[B 68:58]: I know, that's kind of— yeah, when I stayed in Birkdale Park, it was kind of a bad area back in the '90s for drugs and hanging about, but I never even took a necky, mind.
[A 69:13]: Um, what about any self-harm or suicidal thoughts?
[B 69:18]: I've had suicidal thoughts, aye, but I've never self-harmed, no.
[A 69:21]: Okay. Okay. Do you take any medication for any kind of sleep problems?
[B 69:32]: I've got— I take sleeping tablets, but that's far. Causing my sciatica in my back and leg. I get sleepless nights a lot.
[A 69:40]: Okay. How has your experience in care affected any relationships?
[B 69:48]: I don't really have relationships, no. I've not got much friends either because I don't really trust much. I'm kind of a loner, and that's kind of— that affected me being in homes because you don't know who to trust. Yeah. I think I've got one close pal and that's about it. And at my age, at 44, you think you're for funnels.
[A 70:11]: Yeah. What about intimacy? Has it ever affected— has your experience ever affected your ability to be intimate with someone?
[B 70:18]: I've not really been intimate with many people, to be honest with you. Okay. I've had a couple of relationships, but I don't really tell them nothing, if you know what I mean. I think that you keep it all to yourself. It does affect you because some of the women you go out with you don't really tell us nothing, you don't say nothing. So sometimes you're better off just keeping things to yourself. Yeah. You don't tell anybody about your physical abuse and all that, I've never really done it, no.
[A 70:48]: Yeah. What about your— obviously you said that you can't really trust people. Would you say that trust is one of the biggest things it has affected? Yes. Yeah. And what about any isolation? Do you ever find yourself isolating yourself?
[B 71:03]: Yes, I kind of— I don't really do much. I'm kind of a hussy person. I'm kind of— I'm not a socializer. Okay. I'd rather sit in the house with 10 cans and don't speak to people. And that's part of the reason.
[A 71:21]: Yeah. And what about your confidence?
[B 71:25]: Confidence is low at times. It's not great, my confidence, but as you know, your confidence, sometimes it's good, sometimes it's bad.
[A 71:34]: Yeah, it can always flip, can't it?
[B 71:37]: It's up and down. Aye. Yeah, okay.
[A 71:40]: Is there anything else you'd like to say about the effect it's had on relationships, any friendships, anything like that? It's just isolation, basically.
[B 71:49]: Cause it is. It's just a joke. Actually, I know it's a bad thing to say, I think care homes should be shut. Well, back in the day. I don't know what they're like now, right enough, but I've heard a lot of good things about care homes these days.
[A 72:05]: Well, you kind of question why now. Aye. How has your overall experience affected your education, your work, your opportunities, finances, housing, or day-to-day stability?
[B 72:20]: It's kinda affected them all, 'cause I kinda don't work and things like that.
[A 72:24]: You don't work?
[B 72:25]: I'm on disability, aye. Okay. It affects your confidence, actually. It's kinda sticks in your head and I've tried workin' a couple of times and then things just come into your head and you end up going, "Ah, I can't do bother with this, I just wind me head." Sometimes you depress yourself there thinking about it. Yeah. And then there are times you're all right, if you know what I mean.
[A 72:46]: It's kind of— No, I understand.
[B 72:51]: I'd love company, to be honest with you. I've had a couple of relationships and sometimes the woman go out and you don't look happy, and then at times you look happy. It's just— I think it's— I don't know what it is. It's just 50/50. I think it just comes and goes. Yeah, yeah. It's always there.
[A 73:05]: It's not going away, I don't think. Mr Patrick, is there anything that triggers you? Any places, smells, authority figures, institutions, or situations that you would avoid because it triggers you?
[B 73:18]: Well, I don't really get much, so I think I don't really know that answer to that. I can't really answer that one.
[A 73:22]: Yeah, no, that's okay. You don't have to.
[B 73:25]: I don't like being in private places like councils and institutions and things like that. I don't like that. I don't even like going to my doctor's because there's a lot of people about. These are my doctor's phones, mate, because I think I told them I don't like coming to surgeries.
[A 73:44]: So would you say that you avoid contact?
[B 73:47]: I avoid contact with people, yes. I think that's in my heart, mate.
[A 73:54]: And do you avoid contact with people because of what you went through or because of the aftermath?
[B 73:59]: Could have went away through and after myself. Yeah, I think that even my pal says to me, you need to start getting out now. And you don't, you don't tell people anything that happens to you. So yeah, I'm quite happy you've picked them up. That's all you do.
[A 74:14]: Okay, what impact has this experience had on your life overall?
[B 74:21]: I've not got a life basically. To be honest with you, I've not really got a life. My life is basically a loner, been in the house myself and kind of keep myself to myself.
[A 74:34]: Yeah.
[B 74:35]: Everybody else has got a life, they go out and socialise, things like that, but you don't want me. I don't know what it is, I don't know. I was kind of hoping it would go away, but no, it's not.
[A 74:46]: What if, so how do you, like, what do you think would have been different about your life had you not have been in care?
[B 74:54]: I don't know, I think maybe if I was in care, I would have had a career or had a family or had a normal life, but no, I've not got any of that. That might match the care settings I'm in. Yeah. I've not got a family, I've not got a career, I've not got anything like that. I think if I was in care, this You sit and think to yourself, I might have had a life. No, these days, no, you've not got a life. Yeah.
[A 75:27]: Have you ever received any counselling, therapy, mental health, addiction, GP, hospital, or professional support? No. Okay.
[B 75:37]: As I said, you don't tell people, you keep it to yourself. It's another thing that a lot of people don't get out of the tin. Sorry, you talk to your lawyer, I think.
[A 75:47]: Yeah, they've got to keep themselves private and confidential. Yeah, there's nothing— there's no judgement about it. People, you tell who you want to tell, and if you don't want to tell anyone, you don't need to. Nobody's— there's no force in you to tell anyone, do you know what I mean? You don't need to. I know it's your business.
[B 76:04]: I don't tell anybody anything, and that's why I'd love to have been able to speak to people now, but now you can Well, I appreciate your bravery speaking to me about it.
[A 76:16]: It helps and it means a lot that you've trusted me with it. Have you ever been diagnosed with any relevant health conditions or taken any medication? I take medication just now. Yeah, what medication is that?
[B 76:32]: Amitriptyline.
[A 76:37]: And is that your sleeping tablets? No, that's sleeping enough to help your mouth. Okay. Any other medications, or is it just the amitriptyline and the sleeping tablets?
[B 76:47]: Quite a few. Some of Aston.
[A 76:54]: Okay.
[B 76:55]: And then there's Cocodamol.
[A 76:59]: Yeah. I used to take that.
[B 77:07]: And my Loxican.
[A 77:14]: Okay, I'll just leave them in there for now. I'm sure we'll have on your GP records all of your medicines. Yeah. Are you receiving support now? No. No. Okay. Is there any sibling, relative, friend, partner, or professional who you would like to provide a supporting statement for your claim? No, I don't.
[B 77:41]: I've not told anybody. I've not said to anybody about it. Yeah, okay. I spoke to the advice, they kinda said if you've not spoke to anybody, first thing I'll ask is kinda especially your boss.
[A 77:54]: Yeah, so I'm going to ask you the last couple of questions now, so we are close to the end. So why are you applying to the Scottish Redress Scheme, and what would you like to come from telling your storey to the Scottish Government about what you went through?
[B 78:08]: I'd like them to deal with what happened back in the past and actually accept responsibility for no damming up, to help young people in care. Never really done nothing to help people in care homes back in the day. I think there should have been something there, but they didn't do that here at the care homes in Baroda, did they?
[A 78:34]: Yeah. And what would you like to come from, like, telling your storey? Like, where— what do you want people to know from telling your storey?
[B 78:43]: I want them to know what happened back in the day, and I don't want people just to ignore what happened back in the day, because a lot of people just ignore it. Go, 'It happened back in the day, but it's the past.' It's not the past. It's not the past for people that suffered it.
[A 78:55]: Yeah, absolutely. It's actually—
[B 78:57]: it's in the future. It's still in their heads, and it's still in— I know a few people in homes that have been homes that committed suicide through all this and all that. Yeah, that's actually— I don't understand why people say, 'Oh, that was years ago, just ignore it,' and all that. It's just— it's not something you can ignore. Yeah. It's there on some people's memories, that's what it is.
[A 79:19]: Yeah. And what would acknowledgement mean to you? So what would the Scottish government acknowledging what you went through mean to you?
[B 79:32]: It'd mean a lot if you get an apology off them and admitted that the care homes back in the day, when they should have been, it shouldn't have been happening. There should have been rules, there should have been people checking up in care homes they should have been hanged on the gallows back in the day. I'm glad it should have happened back in the day.
[A 79:49]: Yeah, see, they should have been monitored more closely. Ah, because it's just—
[B 79:55]: you want the Scottish government to take responsibility, but I think when I'm bringing out the red vest map, they're taking some kind of responsibility, but they're not taking it all. They're just saying, we'll give you compensation, that's it. Yeah, and it's and we'll get an apology. I don't think that's enough. I actually think they should have done something back then. It's just politicians and governments, they just, they don't care about the public. They never have.
[A 80:25]: Yeah. Is there anything else that you would like Redress Scotland to understand about what happened or the harm that you lived with?
[B 80:43]: I'd like them to understand what happened, completely. I hope it doesn't happen to other people. It's running behind me, it's mentally invasive, it just stays with you, it just doesn't go away. I think that's why they brought Redress up, because the Scottish government knew it was wrong and they brought that up. I brought that to you people for conversation. I don't think conversation's enough.
[A 81:05]: No, it's nowhere near justice.
[B 81:08]: I don't think you've got to obey the conversation. I mean, it's just— it might make your life a wee bit happier and make you better and that, but it's not going to bring back your youth and your young and maybe your future and that. Your future's basically fucked, if you know what I mean.
[A 81:23]: Yeah, I don't think they understand that.
[B 81:27]: I think they're just saying we'll give you compensation, that's it. We'll give you an apology, that's you. That's it, baby, that's you. I don't think that's enough, man. No, I think it should have been dealt with years ago. I think it was 2000, was it 2022? They brought this up. Yeah, they did this scheme. That should have been years before that. Absolutely.
[A 81:51]: And dealt with before that. Is there anything important that we haven't covered today?
[B 81:57]: No, I think we've covered quite a lot.
[A 81:59]: Yeah, is there any— I've spoken for much of years. Well, do you know what, I'm glad that you were able to do so with me. It's just, it's me, I just make people feel really comfortable. Is there any wording that you would like to have handled carefully? No. No? Okay. How are you feeling?
[B 82:18]: I could see a lot of phone numbers, but I just couldn't.
[A 82:21]: You should not. Tell them you've changed your mind.
[B 82:25]: I'm not really a hater. I don't like swearing much.
[A 82:29]: I'm not a big swearer. No, only when necessary, eh?
[B 82:34]: I know, Celtic's playing tonight.
[A 82:38]: You've just signed that Alex Oxlade-Chamberlain, haven't you?
[B 82:42]: He's been there for the last year. He's been there over a year now.
[A 82:45]: I thought it was only a couple of months. That's how far behind I am.
[B 82:49]: He signed last— when did he sign? I don't know, just now? August? Oh, was it? Oh God. He signed in January. Ah. A year's deal. A year's deal. They just give him a new year's contract. Was it?
[A 83:05]: Yeah, you won the last cup, didn't you?
[B 83:08]: I won the last one, won the weekend off.
[A 83:10]: You're doing pretty well for the start of this season. Not so much. That's a good point. No, I like the football. I try and keep up with a bit of it.
[B 83:23]: My favourite player years ago when I was young was Alan Shearer. I liked him.
[A 83:26]: I'm from Newcastle. I loved Shearer. Shearer was brilliant.
[B 83:32]: He played with Chris Sutton at Blackburn. He was— Yeah, he did. Chris Sutton played for Celtic, sure. Yeah, Shearer was good.
[A 83:40]: I liked them, Shola Myobi. He was good.
[B 83:46]: Yeah, one of the best players with Newcastle I've seen ever was Faustino Asprilla. Yes. Yeah, him and Genoa were brilliant.
[A 83:55]: Yeah, yeah. I mean, I think they were— we have had some good teams, but this, this, I think this season is going to be a struggle. I know, that's why I'm a bit gutted. I'm not clutching on straws to this season, I'll tell you that.
[B 84:11]: Sold Tonali, sold Guevara, sold Isaac last year, sold Gobert to Barcelona. I know, sold about 300+ million pounds worth of players.
[A 84:21]: Yeah, and haven't even bought anyone proper yet. I know. I've bought someone actually, bought someone from Benfica.
[B 84:28]: Ah, a right-back? Yeah. The guys that own Newcastle are richer than Man City.
[A 84:34]: Can't spend it though, can we? I know. It's all this financial fair play, but it's not fair, is it?
[B 84:40]: Well, if we just sell a few of our players, I think we'd be able to spend that.
[A 84:44]: Oh, you'd like to think so, wouldn't you? But apparently not. So we'll see how this season goes. It might be that I ring you in a few months to tell you Redress's decision and we're relegated already. Oh, God. Patrick, how are you feeling after discussing all of this?
[B 85:00]: Aye, aye, I think it'll go.
[A 85:04]: Yeah, and do you feel safe to be ending the call with me?
[B 85:08]: Yes, aye, it's better.
[A 85:10]: Couldn't wait to speak to you. I'm glad. Is there someone you can contact for support if you need any support?
[B 85:18]: I've got a good pal, he's back in the East Midlands, he comes in quite a lot.
[A 85:22]: Oh, that's good, I'm glad. So I'm now going to quickly explain the next steps to you just so that you have a rough idea. So after this call, I'm going to go away and I'm going to neaten up because I've taken it down as notes. I'm going to write it into a full statement. Once that's done, it'll be emailed over to you, so you'll get your statement and you'll get a payment authority letter, and it's just so you can read through it, make sure you're happy with it. You'll sign the statement and the payment authority letter, and that'll get sent back to us. We'll then send it off to Redress, and you'll have to do an identification verification So it's literally a 20-second WhatsApp video call where our head solicitor and my manager joins the call with you, and you'll hold your ID up to your face and they'll say yep, and then it's done. Okay, it's really, really quick. It's in like 20 seconds and then it's done. Okay, we don't really hang about with it. No problem. Are you happy with how the next steps have been explained? Yes. Perfect. Well, that is your witness statement complete, Patrick. So I will, like I said, go away, write this up, and I will contact you when it is ready for you to read through and sign, okay? That's brilliant, thanks, you're welcome. Alright, thank you very much for your time and thank you for trusting me to open up to me, okay? No problem, enjoy your day. You enjoy the rest of your day too, Patrick. I'll speak to you soon. Thank you, bye-bye. Bye., `formatted_transcript` = [A 00:02]: Hi there, can I speak to Patrick Bishop? Hi Patrick, it's Leah calling from MMA Legal to do your witness statement. Is now still a good time for you?
[B 00:11]: Yes, it was.
[A 00:12]: Perfect. Before I start, I do just have to let you know that call is recorded for training and monitoring purposes, and for data protection, could you confirm your date of birth and your postcode for me please?
[B 00:25]: 10th of August 1993, postcode PSD1NH.
[A 00:28]: Amazing, thank you very much. So just before I get into the actual witness statement itself, I'm just going to ask you a couple of questions just so I know that we can still continue. Let me just get them up. Have you previously made any civil claim, criminal injuries claim, redress application, complaint, police report, inquiry statement, or claim to another scheme about any abuse received in care?
[B 00:55]: No.
[A 00:56]: No. Have you ever received any payment, apology, settlement, or decision? No. No. Okay, no worries at all. And are you comfortable and happy to continue today?
[B 01:14]: Yes, that's all.
[A 01:16]: Yeah. Do you need anyone with you or any other adjustments?
[B 01:21]: No, actually, no. I just like doing things myself.
[A 01:24]: Okay, fair enough. Do you understand that the purpose of the statement is to be sent to redress and agree that it can be used for your redress application and any supporting evidence?
[B 01:35]: Yes, I know that.
[A 01:36]: Perfect. I've created a bit of a chronology of care, so a bit of a timeline of your care settings. I would like to go through that with you first just to ensure that I'm not missing any, okay? Okay, so in 1992 I have Griff Children's Home.
[B 01:57]: Great, that's good.
[A 01:58]: Greif, sorry, that's my, that's my bad. I've got Greif Children's Home. I'm not very good at the pronunciation part. And then in 1994 I've got a Beach Avenue.
[B 02:11]: Beach Avenue was before Greif.
[A 02:14]: Before Greif?
[B 02:15]: Yes.
[A 02:16]: Okay, um, you just bear with me. Okay, so from the care records that we've received, it only states that Greif was the first one. So are you saying that there was Beech before Greif?
[B 02:54]: No, I just can't remember, but I'm sure Beech Avenue was before Greif. But my granny died when she died, 1991, '92, so it might be right then. Okay, that's what I meant to hear.
[A 03:12]: Um, I mean, the, the records that we have do show— so it was Grieve Children's Home in 1992.
[B 03:20]: Yes.
[A 03:21]: And then returned back to your mother.
[B 03:25]: Yes.
[A 03:25]: And then back into care in April 1994, and that was into Beech Avenue.
[B 03:32]: Right. Yes, that might be right. Yes.
[A 03:34]: Okay, no problem. And I've then got, after Beach Avenue, I've got Newfield Resource Centre.
[B 03:41]: Yes, that's right.
[A 03:42]: Yes, in the Campsie unit.
[B 03:45]: Yes, that's Campsie. And so if I was on— and that's in Johnstone.
[A 03:51]: Yes, I've then got Balrossie.
[B 03:54]: Yes, that's Balrossie Boys' Home, but end up— they call it Rossie Home now because it's shut.
[A 04:01]: Yes, I've then got Kibble.
[B 04:03]: Yes, that's it. I've been great. I've just messed up.
[A 04:06]: No, that's okay, don't worry. I just wanted to clarify before we continued. I would hate for us to get halfway down and then, uh, missing something.
[B 04:14]: I think quite a few, so like 5 or something.
[A 04:18]: It looks like 1, 2— yeah, it looks like 5. And then after Kibble, you were released, uh, to relatives or friends?
[B 04:29]: Yes, I stayed with my gran for a couple of months and then I got my own house.
[A 04:32]: Okay, perfect. Well, if that's all correct, then let's crack on.
[B 04:36]: Okay.
[A 04:38]: I know you'll have to excuse any of my pronunciations. I'm not the best at this.
[B 04:43]: Some things I can't pronounce.
[A 04:47]: It's that most of it is like the towns and the city names.
[B 04:51]: I'm like One of them's in Culmacolm, one of them's in Johnstone, one of them's in Bridgerear, one of them's in Paisley, and one of them's in Hunterhall, that's in Paisley.
[A 05:02]: Yeah, well, I spent the first couple of months doing this job calling Renfrewshire, Roofrenshire. I think there was a few times I said North Ayrshire was North Asia, so, you know, we've got there now though. Okay, so I just want to let you know that you are in complete control of this meeting. You can take a break, skip a question, or ask me to reword anything. Please note that some questions can be upsetting because they do concern your care in time and its impact, okay?
[B 05:39]: Yes, I know.
[A 05:40]: So where did you grow up and who did you live with before you went into care?
[B 05:45]: I lived with my mum before I moved here. I lived with my gran, and eventually she died. I was always with my mum on and off, and then I was with my gran on and off. I was kind of, I wasn't really in an actual setting, if you know what I mean.
[A 06:02]: Yeah, just a house or a flat?
[B 06:04]: Yeah, they were flats, aye.
[A 06:06]: Flats, yeah.
[B 06:08]: Yes.
[A 06:08]: And did you have your own bedroom?
[B 06:11]: No.
[A 06:12]: Shared?
[B 06:13]: Yes.
[A 06:14]: Okay. What was the food like at home? You know, just, was it nice home-cooked meals?
[B 06:19]: No, it's kinda just my mom and that. My mom was an alcoholic, all that, so never had anything like that. So there was like sex, so no, there's nothing to eat.
[A 06:30]: Okay. And you've got— did you say this, there were 6 of you, so there was 5 siblings?
[B 06:35]: Yes, 5.
[A 06:36]: And can I ask how many brothers and how many sisters?
[B 06:40]: There's 3 brothers, 3 sisters, and me, so 7.
[A 06:46]: Okay, and there was 7 of you all together?
[B 06:50]: Yes, and we stayed in the apartment.
[A 06:53]: Okay, and who did you share the bedroom with?
[B 06:56]: Me and my brothers and I.
[A 06:59]: Okay, are you the youngest or the middle? Middle. Middle. Okay, what about school? Did you still go to school before you went into care?
[B 07:15]: I was in primary school, I was in St. Fergus, but I was hardly there. Didn't go well, no. So it was basically your mum's fate on that one, just basically. My mum was an alcoholic, mum was always in and out of jail.
[A 07:29]: Okay, that was that your father. All right, if I do go silent at any moment, it is just so I can type up these notes, okay?
[B 07:40]: That's fine.
[A 07:41]: Uh, no problem.
[B 07:43]: I didn't get high school, didn't I?
[A 07:46]: You didn't go into high school?
[B 07:48]: No, I didn't get high school.
[A 07:50]: Okay. Um, how did you come to enter into the care system?
[B 07:59]: My gran died when I was— she died when I was 10, and my mum was— she was an alcoholic. And I think my mum ended up putting us into care because my gran died, but ended up— I was kind of— I wasn't good at school, so I was going to a boys' home anyway, but me and my brother were in a care with her, so Right, okay.
[A 08:23]: So it was your mum who made the decision. Were you ever told why you were put into care?
[B 08:27]: My mum always came down. She was an alcoholic, so basically put into care because of that, because she never did any visiting much. I always stayed with my other gran and she was always throwing us out and things like that.
[A 08:37]: Right, so you weren't told but you kind of knew?
[B 08:40]: Yes, aye.
[A 08:41]: Okay.
[B 08:41]: We were told the day we walked in that we were going into care.
[A 08:44]: Okay. So I know you've got 6 siblings obviously besides yourself, so you've got 3 brothers and 3 sisters and you're the middle child. Were you separated from any of them in care?
[B 08:55]: Yes.
[A 08:56]: How many?
[B 08:57]: From all—
[A 08:58]: —from all of them?
[B 09:00]: Yes, me and my brother Kevin here, we were not eh— be charmed if there was another one that I was separated to but I wasn't separated to anyone else other than 10 or something.
[A 09:14]: Okay. And did you say so how old were you when you first entered care, did you say about 10? Kind of taking it over, yes, sorry. Yeah, and how did you feel at the time of first entering care? You know, what were your first thoughts, if you can remember anything?
[B 09:30]: I don't know actually how you answer that one because I was quite young, you know what I mean? So sometimes when you're young, you don't tend to think about it. You kind of must feel like brothers and sisters and things like that, but you never really—
[A 09:41]: You never really thought about how you felt?
[B 09:44]: Nah, it's kind of when you're that young, you don't really think about it. No, I'm just so sad because my gran died, and if she didn't die, I don't think I'd be around here, to be honest with you.
[A 10:00]: Oh, bless. Were you very close with your gran?
[B 10:04]: I was very close to her. She was kind of— she was always there when she had cancer, so she passed away. So kind of, that was That's from my wee staffies cocking up.
[A 10:17]: Bless you. Is there anything important about your childhood health, any learning needs, any vulnerability that should be recorded for redress?
[B 10:27]: No, I had ADHD when I was young.
[A 10:32]: Okay, I'll jot that down. Okay, so I'm now going to move on to the next section, and what I'm going to do in this section is I'm going to ask you a multitude of questions but for each care setting one by one, okay? Yes. So I know that there'll be some things that pop up where you're like, oh, that happened in that one as well, but I need to make sure I keep it chronological for when it gets sent to redress, okay? Okay. Perfect. So I'm going to start with Greif Children's Home. So from records, I can see that you entered there on the 12th of February 1992. Can I ask what kind of setting it was? So was it a house? Was it like a There was two houses, so there was two houses, different houses. Two houses. And which one were you in? Was there any name? Did it look—
[B 11:21]: No, just, just both of them are called the Grange. There was two different ones. There was a big house and then there was a wee one next to it, a wee cottage.
[A 11:29]: Okay. And which one were you in? The big house?
[B 11:31]: Yes.
[A 11:33]: Okay. And how many floors was it, can you remember?
[B 11:39]: Yeah, this, hold on, I think there's only 2. 2 floors? Aye, but it's quite a long, quite long at the back. I think it's still there, I'm not sure.
[A 11:52]: Potentially. Some of them haven't really shut down, some of them have kind of, they've kept the building but changed what it's used for.
[B 11:58]: I know Paul Rossi shut down, so that's why I got moved, because it's coming under LSD building, so they moved us up.
[A 12:03]: Right, yeah. So what was the ordinary daily life like in Greif?
[B 12:12]: It was kind of, because you're young, it was kind of, I don't know, it was kind of, there wasn't any idea or set number of people, so you just had to exist there and adapt.
[A 12:20]: Yeah, so what about the actual, so did you have your own bedroom here?
[B 12:25]: In Greif? I don't know, I can't remember. Okay, that's okay. Kinda maybe, I think, but I can't remember the Greif that much because I was that young.
[A 12:33]: That's okay, I'll just— we'll take down what we can remember, and that's absolutely fine. What about toiletries? Can you remember if you were provided with shower gel, toothpaste?
[B 12:45]: No, I don't remember. Don't remember.
[A 12:47]: What about the food? Was the food okay?
[B 12:50]: I don't actually remember what I ate.
[A 12:51]: That's okay, I'm just literally going to list off some things, and if you can't remember, just say no, okay? Okay. What about school? Did you still go to school while in this setting?
[B 13:02]: Yes, when I was in the group, I was still going to Mr Patrick Bishop's for a couple of months.
[A 13:08]: Okay. What about clothing? Did you get provided any clothes there?
[B 13:14]: I don't actually. I can't remember that.
[A 13:17]: Sorry about that. That's all right, don't worry. What about contact with family? Did you still see your mum? No. And was that your decision, her decision, or?
[B 13:29]: It was probably her because she was an alcoholic, you know. Okay. I just, you know, that young, I can't even remember anything about that one.
[A 13:36]: Well, I can't remember what I had for breakfast yesterday, so it's all right. And I can. Okay, what about the staff? What were the staff like?
[B 13:51]: Some of them were all right and some of them were just not all right. You always get that in homes. There's always a mixture, there's always ones that's alright, there's always ones that's not alright.
[A 14:00]: Okay, always just a bit of a mixture of, you know, there's always going to be one or two. Mixture, mixture.
[B 14:06]: Mixture of nice people and mixture of assholes, basically.
[A 14:10]: Fair enough. What about the kids, the other children there, were they alright with you? Did you get along?
[B 14:16]: I can't remember, Mr Patrick Bishop. I can't remember any of them. I think I was only in there for a bit. I think it was the last few months I was in there.
[A 14:23]: I think from what I could see Actually, let me just have a little look.
[B 14:28]: Maybe a bit over 6 months, maybe even more than that.
[A 14:30]: From February until August. Oh, well, no, it's a couple of months.
[B 14:35]: Yeah, a couple of months.
[A 14:36]: Yeah. What about any rules? Were there any particular strict rules that you can remember? No, I can't remember that. Any punishments?
[B 14:46]: Ah, there was punishments. You were thrown in your room and locked in your room and things like that.
[A 14:48]: You would be thrown in your room and locked in? Yes, I— okay, that's what they used to—
[B 14:55]: that's— that happened in quite a lot of homes when I was young. You used to get locked in your rooms and all that, and you were bad and all that.
[A 15:00]: I have heard that from a couple of people, to be fair.
[B 15:04]: It's quite a lot of the bastards used to hit you and all that.
[A 15:07]: Did they hit you in Greif? No. No? Okay. Um, did anything happen in Greif that you would now as an adult consider to be abuse, neglect, or harmful?
[B 15:19]: Just get locked in a room, things like that. I think that's ample. Okay. And grabbed and threw about. That's probably the same as physical abuse, I'd say. Yeah, absolutely.
[A 15:34]: How did it make you feel, you know, like at the time, like when you were being locked in your room, how would you feel?
[B 15:39]: You feel bad when they do that because you normally used to be locked up. It's like imprisonment. Especially when you're that lucky, you're only 10 years old, you go, ah, what's going on?
[A 15:48]: Yeah, absolutely. Um, was it all of the staff that were involved, only a particular few?
[B 15:55]: There's only a couple. It's certainly— I've noticed that, and I noticed that in the buy homes, isn't it? There's always— you always get ones that are brand new, you always get ones that are just arseholes, and you always get ones that shouldn't have been at home because you've been in jail.
[A 16:09]: Yeah, okay. Can you give me one clear example of this occurrence? So where and when did it occur? You know, what happened before?
[B 16:33]: Just give a You were told to do something, you never done it, and you used to be grabbed and threw in your room and all that.
[A 16:39]: And what kind of thing would you do for that to be the punishment? I just can't remember that, to be honest. That's okay, that's okay. Too young, you know, a 10-year-old, you know. Yeah, yeah, of course. Did it happen often? Was it quite a regular occurrence? Yes, it was often.
[B 16:56]: Hang on, Grace, I'm just gonna spanny the hands. They just, I don't think they were trained right to start with to actually deal with people. The young ones are just, I think they just, we'll just put them in the group.
[A 17:09]: Yes. And what about, did it ever become worse or change, or was it kind of just the same thing over and over?
[B 17:16]: Same thing over and over. You always knew when you turned the page or turned around, you were getting locked in a room.
[A 17:22]: What about when you were locked in your room, were you still, were you given any food or water?
[B 17:29]: No, they used to open the door but they're not bringing your dinner.
[A 17:33]: Would you have to eat your dinner in the room or were you allowed to go and eat with everyone else?
[B 17:37]: They used to bring up dinner. There wasn't a toilet in the room either, to be honest with you.
[A 17:42]: Okay. I remember that much. Yeah, so I know it sounds a bit— I know it can be a bit hard to talk about, but with there being no toilet, would you have an accident while you were in there? Aye, just no choice.
[B 17:58]: You either piss yourself or you shake yourself or you push the toilet or something. Yeah. There's no choice when you're locked in a room. It's just, it happened quite a lot back in the day.
[A 18:07]: Would you ask to go to the toilet or were you not able to? It's extremely hard to go.
[B 18:12]: You just get knocked.
[A 18:13]: It's just getting older. Okay. Okay, what immediate effects came from this kind of experience? Was there any pain or injury, any fear, shame, sleep problems, bedwetting, any running away? Yes, that was all.
[B 18:35]: That was all the same. I used to wet your bed, used to run away, used to get fear. Something— that's how you used to run away because you were feared. Yeah. Probably. You've heard that a lot, actually, and been involved in care. You've probably— that's where a lot of people run away because they've been wet in the bed.
[A 18:52]: Yeah. And I'm sorry to ask, but would you wet the bed in Greif? Yes. Yeah. And what would happen if you wet the bed? Were you given any, you know, any comfort? Were you given any—
[B 19:04]: no, certain staff, right, certain staff were alright, certain ones weren't.
[A 19:09]: So would they, like, say, change your sheets?
[B 19:11]: Yes, some of them are all right. So you'll probably hear about a lot. Some of them are already in certain homes. Some of them— it happens in other homes. You always meet nice people and then you meet assholes.
[A 19:20]: Yeah, happens absolutely everywhere. I mean, it's just—
[B 19:23]: you never really— you never got home, you met all nice people. Never happens.
[A 19:28]: You never get a full night's sleep.
[B 19:30]: Right. Okay. I don't know, sometimes you wish for it, but it wasn't gonna happen, so you just had to go. That's when you're 10-year-old, I mean.
[A 19:43]: So yeah, absolutely, absolutely. Um, did this happen to anyone else, or did you ever— did anyone else ever witness this happening to you, you know, being locked in that room? No, I just do what I say.
[B 19:56]: People out there, people may probably witnessed it happening to me and all, but yeah, you're a lot young, you can't remember, but it did happen to other people. Used to happen to a lot of people in there.
[A 20:10]: Yeah, of course.
[B 20:13]: That was one of the worst ones.
[A 20:15]: Fife was the worst one? One of them, aye. Okay. And when you say you would be kind of, you know, grabbed or thrown into your room, was there ever any bruises, any handprints?
[B 20:32]: Yes, I was always bruised when they grabbed me and hit me and things like that. It always happened. Okay. You're 10, you're up there, back that long, you can remember certain things but you can't remember it all.
[A 20:44]: Yeah, of course. And did you ever tell anyone or try and get any help because of that?
[B 20:49]: Yeah, I used to tell the night staff and all that, but when you're that young, you don't think they'll believe you when you've been in a home. They just shy me about them, just ignore you. Yeah, even the nice ones, they used to say, right, I may borrow and just walk away and things like that. So, okay, you end up going like this, you end up seeing the hank of their arseholes. Yeah, yeah, because they used to make you— even if you made a complaint, you just get ignored because you're that young. Okay.
[A 21:27]: So that is everything for Greif. Yes. So I'm now going to move on to Beech Avenue. So I'm going to ask the same question again. What was Beech Avenue? Was it a home? Was it a residential school? It was just—
[B 21:40]: it was like two houses knocked into one. Just a home. It was just like two normal houses and they knocked it through into one. Okay.
[A 21:49]: And can you remember how many floors were in this house? 2 floors. And where was your bedroom? Top floor. Okay. Did you have your own bedroom or shared? Own bedroom. Own bedroom.
[B 22:07]: I think there was about 10 people in all or something.
[A 22:10]: In the home? Yes. Okay. What about the toilets? You know, was there— were they shared? Were the showers shared? Well, they're shared toilets, yes. Shared toilets, okay.
[B 22:22]: There's a couple of them, there's a couple on the top, one on the bottom.
[A 22:28]: Okay, no problem. Okay. And what about the food here?
[B 22:46]: It was actually all right, but you can't really remember much of it. Yeah, you're still going to school, you're in there, so mostly I'm used to the school, you know what I mean?
[A 23:02]: What about, would you like eat dinner together or eat breakfast together?
[B 23:06]: Yes, you used to do that. Okay. That was actually, Beech Avenue was actually the best one.
[A 23:15]: It was the best one? Yes. Okay. What about hygiene-wise? Was there any toiletries provided?
[B 23:27]: I just cannot remember that, to be honest with you. I just cannot remember, too young. So I just actually liked the home, I thought it was quite good.
[A 23:35]: Yeah, no, that's absolutely fine. What about clothing? Did you go with the clothing that you had from home or were you provided new?
[B 23:42]: Covenants I came to home, right? Yeah. I can't actually remember getting any clues in there. I don't think I was in there that long either.
[A 23:51]: Let me have a little look and see. Yeah, Beach Avenue was about 2 months.
[B 23:57]: It wasn't that long. Okay. Because I left there and they put me on Newfield.
[A 24:02]: Yes, I've got Newfield. That's the next one, just for this one. What about contact with family? Was there still no contact? No, no contact, no. Okay, and what about the staff? What were they like?
[B 24:15]: Actually, it was a guy, a Mr Rankin, and his wife. They owned a fruit stall next to Bell Street. They were actually, him and his wife were actually buried inside.
[A 24:27]: Okay, okay, cool, got that. And what about the other children? Were they okay?
[B 24:33]: Yes, I know someone in from Cherries, so yes, they were actually all right.
[A 24:37]: You know some of the names? Yeah, yes I do. Can you give me just a couple? It just really helps to solidify the statement is all.
[B 24:45]: There was Elizabeth Campbell. Yeah. Sharon McAllister.
[A 24:54]: Yeah. That was two.
[B 24:56]: And then my brother Kevin, he was in there too.
[A 24:58]: Your brother Kevin was in there too. Is he an older brother? Younger, okay. He's youngest. Youngest, okay, got that. Did anything happen here that you would now consider abuse, neglect, or harmful as an adult? No. No, okay. And I know the question is, what was different about this placement compared with the others? I know you said it was the best one. What made it the best one?
[B 25:28]: The staff are actually very nice. The husband— there was a husband and wife that owned the fruiters as well, but they ran that. So I don't know if you— I can't remember, but I knew Mr Rankin. He used to take us to the fruiters. And Mr—
[A 25:42]: who, sorry?
[B 25:43]: His name is Mr Rankin. I can't remember his first name. The fruiters in that, in Welshgate, were just along the way where I stayed in Paisley. So there's something called Paisley. On the fruiters, and he used to take you to the fruiters and that, and you just used to help yourself. I remember to see the shed and I just thought—
[A 26:00]: Okay, I'm glad that there was at least, you know, one place that was safe for you.
[B 26:04]: That was the only one, aye.
[A 26:06]: Oh, bless you. I'm going to move on now to Newfield. So I can see that you were there for about 6 months as well. Yes. What was Newfield in a sense of, was it a house?
[B 26:20]: It was not, it was units. There was like 4 or 5 different units because it was a residential home for boys and girls.
[A 26:28]: It was a residential, okay, boys and girls, plus the school was inside. Okay, and how many people were there to a unit? Can you remember it all? That's okay.
[B 26:46]: I'd say 6 plus, wasn't it? Yeah.
[A 26:49]: So we'll go with like just 6 or more to a unit, and you said there was about 4 or 5 units?
[B 26:58]: Yes, there was. They were named after islands: Campsie, South, Iona.
[A 27:06]: They were named after islands. And I've got you down as being in the Campsie unit, is that right? Yes, I was in Campsie and South. Campsie and South? No. Okay. Okay, what about the units? What did they look like? You know, was there a kitchen, dining room? There was a kitchen, dining room, yes.
[B 27:29]: Couches. Just looked like— the units kind of looked like a house, you know what I mean?
[A 27:35]: Okay. What about your bedroom? Did you have your own bedroom or did you share? I had my own bedroom, yes.
[B 27:42]: Own bedroom.
[A 27:43]: And what about bathrooms?
[B 27:45]: Yes, there was shared bathrooms, yes, for the residents.
[A 27:49]: And what about showers? Was there shared showers?
[B 27:52]: Eh, can't remember, but I know there was baths.
[A 27:54]: I remember that back then. Were they shared baths, so kind of everyone would take it in turns to use the baths? Yes. Okay. What about routines? Was there any specific kind of bathing routine, you know, was it you have to bath in the morning and night, or? No, not really. No, no.
[B 28:10]: Okay, I think it was kind of your choice, if you know what I mean.
[A 28:15]: Yeah, okay. You didn't have a choice? Oh, you had a choice?
[B 28:20]: It was up to you, but nobody ever said to you, go for a shower in the bathroom every day, which I think you should have. Yeah, okay.
[A 28:29]: Um, what about the food?
[B 28:34]: I think it's actually all right, as I can remember, but I cannae remember that much, darling.
[A 28:38]: Yeah, again, it's just one of them. Right. And what about toiletries? Can you remember being provided shower gel, toothpaste, toothbrush? No, I cannae, no. Is that that you can't remember, you weren't given them? I cannae remember. Okay, no, that's okay. I just wanted to clarify that I didn't get that any mistaken. No, I can't remember.
[B 29:05]: Then I got to be about older. I know of it, but no, I can't remember that, no.
[A 29:09]: Okay, no problem at all. And what about contact with family? Was there still no contact?
[B 29:14]: Eh, I don't think anybody ever came to see me in the tube, no.
[A 29:18]: Okay. What about the staff? What were the staff like in this place? Half and half.
[B 29:23]: Half of them were alright, half of them were arseholes. Okay.
[A 29:27]: I don't know what I need to put. No, no, say what you need to say, honestly. There's no— You're all right?
[B 29:34]: Some of them are all right, some of them were just—
[A 29:36]: shouldn't have been there, if you know what I mean. What about the other children there? Eh, it's kind of—
[B 29:42]: some of them are all right, some of them aren't. Kinda, they've probably seen this, they've probably seen the same as me. He was all right, he wasn't.
[A 29:49]: Yeah, well, you're never going to get along with everyone. That's it, kinda.
[B 29:53]: You don't know them, so yeah, you go, ah, fuck you.
[A 29:57]: Yeah. What about any rules? Was there any rules that you can remember from here? No. What about any punishments?
[B 30:08]: I used to get locked in your room and battered and all that in there. I didn't like that place at all.
[A 30:13]: So they would take you to your room?
[B 30:16]: Some of the staff used to hit you and things like that, throw you in your room and things like that.
[A 30:23]: Okay. So I know you've just said that, but I'll ask the same question again. Did anything happen there that as an adult you now consider to be abuse, neglect, or harmful? Yes. And how would you label that?
[B 30:37]: Physical abuse, getting hit and battered, and cleaning your room and locked in your room. I haven't done that. I just didn't like the place at all. I just couldn't stand it.
[A 30:49]: Okay.
[B 30:51]: And you've made a complaint, tell staff, as I said to you, you just get knocked. They just ignore you.
[A 31:01]: And who was responsible for the physical abuse?
[B 31:05]: The staff.
[A 31:06]: The staff. And was there any, you know, was it just a particular set of staff or was it kind of all of them?
[B 31:11]: No, just this kind of, as I said to you, some of them are alright, some of them on me. Yeah, you know, it's not in order. You probably notice that in all your claims you're dealing with someone. A lot of people, some of the staff they like, and some of them they're just—
[A 31:23]: no. Yeah. So can you give me one clear example of a time when you were physically abused? What happened beforehand, what happened during, and what happened after? But it's just, just—
[B 31:40]: I can't even remember what happened before that. I remember getting hot grabbed and threw my room and things up.
[A 31:46]: So can you remember where it happened? You know, was it in a communal area?
[B 31:50]: It was in a— no, it wasn't in a communal area, it was in a private bit.
[A 31:54]: In a private what, sorry? Just in a private bit. In a private bit of the unit. And so what did the member of staff do?
[B 32:07]: He actually just grabbed me and And actually punched me and actually threw me on the bed, then locked the door.
[A 32:16]: Did he physically hurt you apart from grabbing you? Yes, he actually whacked me. He actually punched me. And where did that hit? At my face. Okay, and was there a mark after, I'm assuming?
[B 32:35]: Yes, I suppose.
[A 32:37]: And then he locked you in your room? Yes. And how long were you left for?
[B 32:43]: Yeah, a good few hours.
[A 32:47]: And can you remember what happened when you were let out of your room?
[B 32:51]: I was just like, my roommate, quite a nice staff actually, what happened to your face? I said he whacked me, and then all of a sudden, and get caught up a bit, I fail. That's what they used to say. Obviously, a young lady and they're adults, they've got to believe they're adults.
[A 33:09]: Yeah, that's what happens. Okay, now how often did this happen?
[B 33:20]: A couple of times.
[A 33:23]: But it wasn't a regular occurrence?
[B 33:26]: No, it's just Couple of times with certain staff, yes.
[A 33:29]: And did it ever change or become worse?
[B 33:33]: No, not really, no. Just kind of the same people all the time. They just used to hit me and grab me and throw me in the room. Never liked the place, never liked Newfield at all.
[A 33:44]: Okay. Okay. And what was the immediate effect from this? You know, was there still, was there any bedwetting, sleep problems?
[B 33:54]: You're bedwetting, you don't want to go to sleep and then this happens to you. You lie awake all night thinking you've got to clean the hickey and all that as well. Yeah. It's kind of one of the places I like to forget.
[A 34:10]: I just don't like that at all. Yeah, absolutely understandable. Just going to ask really quick, just like I asked with the old one, in Newfield, what were the staff like when you did wet the bed?
[B 34:23]: Yes, some, as I said, some of them used to change it, some of them didn't bother at all.
[A 34:27]: And the ones that didn't bother, was that left to you to deal with? Yes. Okay, and was that so, for example, you would have to change your own bedsheets or go for a quick bath, clean off? That's a good day yourself, yes. Okay, and some, some would help and some just wouldn't? Some of them are all right, some of them Okay, um, did the same thing happen to anyone else, or did you ever witness anything?
[B 35:02]: Yeah, I'm sure a few people in here now, you've witnessed it, you've seen it happening, and things like that.
[A 35:11]: And would other people have seen it happening to you? Yes. Okay. Did you tell anyone what was happening?
[B 35:22]: Yes, I told other members of staff, but as I said to you, when you're that young, they don't believe you. Actually, they don't think I'm as bad as much as you do, you know.
[A 35:38]: And what was different about this care placement compared to the others?
[B 35:42]: Just, just, I don't know what it was. I just, I couldn't take that. I just didn't like it. I couldn't take the voice at all. I just couldn't make it. Some homes you mustn't go around, some homes you don't.
[A 35:55]: Yeah, absolutely. Okay, I'm now going to move on to Balrossie. So just for your knowledge, there is only 2 placements left, so we're going to do Balrossie now and then we'll do Kibble, and then that is everything for the in-depth of each placement. Okay. Okay, would you like to take a break at all, or you're happy to continue?
[B 36:13]: No, Marie, I've got a can.
[A 36:15]: Perfect. What type of setting was Balrossie? Was it a residential school or a house?
[B 36:22]: A residential de-listed school. It was— there was what, 1, 2, 3— I think it was like 1, 2, 3, 5 houses. It's actually turned into flats now. It's in Kilmacomb, and Some of the flats are worth a fortune.
[A 36:40]: Yeah, and how long were you in there for? I believe that looks like a year and a half, 2 years maybe. Looks like you were there for about 1, 2— I'm trying to work out— 2 years minus 1 month, right? About 23 months, that's it.
[B 36:57]: Yes, yeah, I remember that because I ain't got no memorable losses because I remember talking to a couple of police officers and they said it was getting renovated on the flats. Wow, okay. And it was a lassie building, so they didn't understand that.
[A 37:14]: Yeah, so again, kind of like what with the rest, what was your daily life? So what was the actual accommodation like? Did you have your own bedroom?
[B 37:25]: No, it was dormitories.
[A 37:29]: Okay, and how many did you share with? 4. And were they 4 other males? Yeah, yes, it was just boys. Yes. Okay, no problem. I just have to cheque just because sometimes it can be mixed. What about bathroom-wise?
[B 37:51]: It was just a 1-bed shared bathroom, yes.
[A 37:54]: Was that just shared between the 4 of you in the dormitory, or was it shared between everyone? There was 30 people in there.
[B 38:00]: There was 30 of you? In the one floor, yes. It was shared between us all. Okay. Which I didn't agree with that either.
[A 38:10]: Yeah. Were there showers, baths?
[B 38:13]: There was just showers and urinals and sinks.
[A 38:17]: There wasn't any baths, no. Okay. What about any routines? Was there any specific routines that they kept you in?
[B 38:26]: No, not really. She used to tell you in the morning, "I'm going to shower. If you want a shower, go out." Okay.
[A 38:32]: What about your school? Did you still do schoolwork? School was in Neeples. Okay, it was in there.
[B 38:38]: It was a boys' school, yes. You had to go to school.
[A 38:43]: Okay. What about the food? Can you remember anything about the food? Food was actually quite good, actually.
[B 38:49]: She used to take me, she used to get your dinner. You used to get your breakfast in your dormitory. Okay. Then lunchtime, there was a big canteen for everybody in the full home. And then at tea time, you used to bring your dinner. And then at supper time, you bring your dinner.
[A 39:11]: Okay. And were you given, like, a choice with the food? Was there options, or was it just kind of whatever was given you had to eat?
[B 39:19]: There was kind of breakfast options when you went into the big canteen on time, you'd get up to choice options. Okay. Nighttime and suppertime, suppertime used to get— they used to— that was a good thing about suppertime in Bullrocks. You used to go shopping with the staff. They used to take the boys shopping and you could pick which you liked, if you know what I mean.
[A 39:41]: Oh right, okay. That was quite good.
[B 39:43]: Yeah. Back then it was unheard of. So they used to— we used to go shopping then, but I think that was even just take you for an hour or two or something.
[A 39:55]: So you would go shopping with the staff for the food?
[B 39:58]: For supper time, just no for dinners and lunches, not just late at night. Used to be yourself at about 7, 8 o'clock. They used to take you shopping, you pick what you wanted.
[A 40:10]: Nice, okay.
[B 40:12]: There was like 12 people in there, 12 or 16 around the dormitory, so you had to— they couldn't exactly get everybody a bit of activity, you know what I mean?
[A 40:22]: Yeah, understandable.
[B 40:24]: Back then, you're young, it was— when you're young boys, it was like hot dogs and buggers, chips. That was the main thing.
[A 40:32]: Yeah. Okay, and how was— what was the staff like in there? Was it half and half?
[B 40:45]: Some of them were alright, some of them weren't.
[A 40:47]: Yeah, just the same as before. Ah, yeah, it's kind of—
[B 40:51]: some of them are nice, very nice actually. Some of them are, and some of them are just assholes, basically.
[A 40:58]: Yeah, fair enough.
[B 40:59]: Keep saying that about people, you know.
[A 41:03]: No, you're all right. I'd rather you were honest. What about the other children? Did you get along with them?
[B 41:10]: Eh, half and half. Some of them not. Some of them, I dunno. You've been in a dorm before. The 4Es used to stick together, if you know what I mean. Yeah. And then there's 4 and there's 4 there. You're kind of stuck between the 4Es, if you know what I mean.
[A 41:26]: Yeah, so you kind of have no real choice but to try and get along.
[B 41:29]: Well, you kept together because it was actually just, it was just a joke, to be honest with you. I didn't understand it. So it was like 40 hours in a room, we go in, well, you tried to go in, but you didn't get a choice. You were in a room and they used to just, when you're in here, that's it. Yeah. And then there was their boys in another room you used to like, and then there were boys in another room you didn't like. So they could make it that way, as soon as they could see that you didn't get on there. Yeah, absolutely. You'd love to chew it, chew your end in, if you know what I mean.
[A 42:00]: Yes, of course. Were there any rules in Balrostie that you can remember? No, no. And what about any punishments? Ah, there was punishments.
[B 42:12]: I used to get locked in your room and a few of the guys in there that I still know who they are, they used to hit you and throw you about and lock you in your room and all that, didn't they? A lot of them in that Balrossie are just going to like them. The worst thing about Balrossie was the teachers were the worst.
[A 42:29]: Really? Okay, we'll get into that in a— I'm just— because I'm going to pop that into the other box in our note sheet, which is about the abuse. So I would ask, you know, did anything happen there that you would now consider abuse to be? Sexual, physical, emotional, or neglect? Which of those would you say happened in Balrossie? Physical and neglect.
[B 42:48]: Because there was a few of them that used to hit you and throw your boot and batter you and lock you in your room. And the teachers, some of the teachers that used to go, they were worse than the actual staff you dealt with when you were in your dorm. Yeah, you can actually handle a lot. Yeah, I can basically— you can actually handle your heat even though you have a really cold kidney. You know what I'm saying? Yeah. You'd love to bump into them outside.
[A 43:17]: Right, yes. Can you give me one clear example, so one clear time where this physical abuse and neglect happened? Happened a few times in there.
[B 43:27]: A few times?
[A 43:27]: Can you give me like one really key one that you'll always remember?
[B 43:32]: I was in the shower and I was refusing to go to school to get a shower and the guy just bounced my knee plate off the tiles in the shower. And actually just battered me and then told me get a shower and just walked up.
[A 43:45]: And was that a teacher or a staff member?
[B 43:48]: That was a staff member.
[A 43:49]: And did you say you hit your head off the tiles?
[B 43:52]: Yes, both my heels right off the tiles in the shower and told me get a shower on that. Then I was refusing to go to school and get a shower. I remember that, and I didn't actually know the guy's name. So what was his name? Derek. I can't remember his second name. Derek.
[A 44:08]: That's okay, it's good.
[B 44:09]: He bounced my head right off the tiles in the shower and told me I'd get a washing or that.
[A 44:16]: He told you you would get a lashing? A wash. A wash. A lash. A wash. Okay. Yes. And did he do anything else other than bounce your head off the shower tiles?
[B 44:28]: I just grabbed me before, told me that Yeah, I showed up, we were going to school.
[A 44:34]: Okay. Can I ask when this happened? Were you in the— was it in the shower room? Yes. And were you clothed? Yeah, just my pyjama bottoms on. Okay.
[B 44:47]: I remember it well.
[A 44:50]: It might sound silly, but for the, you know, the— not the truthfulness, but for the redress to really understand this, can you remember what, even anything about the pyjama bottoms? You know what colour they were? They were blue. Did they have any patterns?
[B 45:04]: No, just blue.
[A 45:09]: Okay, no problem. And what happened after that? You know, was the bruising— was there any marks?
[B 45:15]: Ah, there was bruising and fear and things like that. I just got a shower and get ready and went to school because I didn't know how to deal with the guy again because he was just— he was a moron, just evil.
[A 45:34]: Mm-hmm. Okay. How often would this happen? Was it, you know, was the abuse a daily thing, or, you know, every now and then a thing? Every now and then, yes. Every now and then, okay. And did it ever change or get worse?
[B 45:51]: It changed for the staff. It wasn't the same staff. It was different staff at times, aye.
[A 46:01]: Okay. Okay.
[B 46:02]: The only thing I liked about Bullrossie was the food. That was it.
[A 46:09]: Would you say the food was better than any other care setting?
[B 46:13]: Eh, no. Okay. Because I've not got to the last one yet. Okay, go on then.
[A 46:20]: I can't wait to hear about this full English breakfast.
[B 46:24]: That was one of them.
[A 46:26]: Kemble was the best one. Was it?
[B 46:28]: Even though people say, even though a lot of people have bad things to say about it.
[A 46:33]: Okay, so what immediate effects did you experience while in Balrossie? So, you know, again, pain, injury, fear, shame, sleep problems, bedwetting? Yes, all. All of it?
[B 46:44]: I couldn't wait to get out. I just hated the place.
[A 46:48]: And what about And with, am I on Balrossie? Yes, Balrossie. What about with Balrossie with the bedwetting?
[B 46:55]: Yes, I used to do that quite a lot, yes.
[A 46:57]: And what would happen in this institute for that? You know, were the staff helpful? Were they not?
[B 47:02]: No, you had to do it yourself because it was a dormitory. That's what dormitories were like. You had to change all your own beds and things like that.
[A 47:11]: Was there ever any comfort from staff?
[B 47:13]: You know, "Oh, it's okay." No, yeah, some of them were alright, as I said to you. Yeah, some of them are nice and some of them— you see, you probably notice that yourself with people when you do interviews. People probably tell you some of the staff are brand new, some of them are mummin'. You'll probably notice that a lot.
[A 47:27]: Yeah, and it's always the bad ones that people remember the names of, never the good ones. Well, I say good ones, I say good ones, but you know, I remember a lot of the names of the good ones that I like. Can you give me some of the names that you remember?
[B 47:44]: I can remember first names, I can't remember.
[A 47:46]: First names is perfectly fine.
[B 47:48]: One of the good ones when I was in Bulrushy was a guy called Jimmy McWilliams. Okay, he stayed in Johnstone. He was a very nice man because he ended up coming to Kibble. Okay. Another guy called Thomas Shirky, he was, he was a mate in Bulrushy. He was brand new, he came to Kibble as well. He came to He ended up in my night shift in Kibble as well.
[A 48:14]: Oh God.
[B 48:15]: You end up remembering half of them and then you go, ah, that's her second name, you kind of remember.
[A 48:21]: Yeah, what about, apart from Derek, can you remember any of the other bad staff members' names? Yes, there was Charles Horne.
[B 48:28]: He was a teacher. Yes, Charles Horne. Yep. And Thomas McCallum, he was, they were the head, they were two of the head teachers in the place. They were They were famous for hitting people in Bullrossie. I remember the two of them well. I don't know if they're still alive or not, but they were two— Thomas McCallum and Cheryl Thorne. Cheryl Thorne was the headteacher in the school. Thomas McCallum was the headman.
[A 48:57]: And they were the ones who were quite well known for hitting people? Yes. Did they ever hit you? Yes.
[B 49:06]: They were two main man in Cabell, eh, Bullroxy. You probably hear the names quite a lot if you're dealing with people from Bullroxy. We do see a lot of names constantly popping up, yeah. If you're dealing with people from Bullroxy, they were two main mans.
[A 49:24]: Yeah. Did you ever tell anyone what was happening in this one?
[B 49:29]: Yes, but they're the head teachers and things like that, so you're not going to believe them, are you? Used to tell your kids, you used to tell your staff, you used to get ding dong, ding dong. Yeah, just to get knocked, because they were the head teachers. They were the teachers in Morrosey, they were the worst. Apart from that guy, I can't remember his second name. I know he's staying in Wrenthwaite next to me just now, but I can't remember. Okay.
[A 50:01]: So now let's move on to Kibble, shall we? So I have— is there anything else you want to say about Balrossie? No. No? Okay. I'm glad it's shut.
[B 50:12]: Yeah. So we just go through the other 3.
[A 50:18]: Okay, so let's move on to Kibble. So I have you being down in Kibble from 1997 to 1998? Yes. What was Kibble? Was it a residential school? Was it a house? Boys' school, yes, residential. Okay. And again, what was it like? Did you have your own room?
[B 50:49]: Yes, I had my own room in Kibble, yes.
[A 50:51]: Own room, okay. Was it a big house that you stayed in?
[B 50:56]: It is flat units, it was like dormitory units, 4 separate units of us in Kibble.
[A 51:05]: Okay, 4 separate units. What about routines, was there any particular routines there that you can really remember?
[B 51:11]: Yes, you had to be getting a minute to try to get on the showers.
[A 51:15]: Sorry, could you say that again for me?
[B 51:19]: I'm just getting a bathroom.
[A 51:20]: Oh, no problem.
[B 51:22]: I had a wee bit of tea and a couple of Weetabix. Couple of Weetabix, that's all. You had to get up in the morning, you got to shovel and all that and things like that.
[A 51:29]: Was there a specific time you had to wake up there? I guess you had to go to school because the school was in the place. So what time would you wake up if you can remember?
[B 51:39]: Eh, half 7, quarter to 8 roughly.
[A 51:42]: Yeah, okay.
[B 51:43]: So I had to be at school for 9. Then you had your breakfast and you had to get a shovel and things like that.
[A 51:54]: Okay, did you have a school uniform? Just your own clothing. Own clothing, okay. And were you ever provided any clothing?
[B 52:02]: Yes, you used to get a bus ticket. Yeah, yeah, pretty cool.
[A 52:09]: Like a grant? I used to get a grant in there.
[B 52:12]: Yeah. I can't remember the names. I know the names, but I can't remember what they're called. They used to take you shopping and that.
[A 52:20]: Were you allowed to buy kind of with that grant whatever clothing that you wanted, or was there kind of rules surrounding it?
[B 52:26]: No, you could buy as long as it wasn't football clothes. You could buy what you wanted if you wanted.
[A 52:36]: Okay. What about the food in this one? Could be nice, yes. Yeah, were you given choice? Yes, very good choice. Okay, did you eat meals together? Yes.
[B 52:58]: Where? Okay.
[A 53:08]: Um, what about the schoolwork there? Was the school okay? Uh, yes, it was quite fine.
[B 53:14]: It was only a class and things like that. It was actually all right.
[A 53:17]: Okay. And any contact with family?
[B 53:22]: Eh, I think sometimes my mom phoned, but she used to phone and she was drunk, and I used to tell the staff, don't answer her. But no, I don't think— did anybody ever come and see me in Liverpool? I don't think they did. I never really had much contact with family, and I used to go and see my gran and that, and my other gran, when I was in Kibble. Used to go for day visits, and Kibble was just along from my house at the time.
[A 53:47]: Okay. Still there, fair enough. Yeah. What about the staff? Was it just, again, half and half?
[B 53:54]: Yes, it's half and half, but most of them are actually alright now.
[A 54:00]: Okay, what about the other children?
[B 54:03]: Kinda, you like some of them, you don't like some of them.
[A 54:11]: Okay, and was there any rules?
[B 54:19]: Eh, no, not really. There used to kinda, there was a few that I asked could you bring her in, but nah, used to, had certain rules but not many, no. And what about any punishment?
[A 54:30]: No, that's kind of—
[B 54:31]: actually, kibble was actually all right, even though you've probably heard a lot about it.
[A 54:35]: I actually liked it. Well, people have different experiences, you know. There's always going to be that people might say that, um, they had the best time in Ballarat, but it wasn't for you. It was just, you know, it's just all different, isn't it?
[B 54:50]: I think that I actually wanted once Last time Paisley and Kibble was always known as a place that people didn't like to go. I actually liked it.
[A 54:58]: Yeah, so there was no punishments, but was there anything that happened that you would now as an adult consider to be abuse, neglect, or harmful in a form of sexual, physical, emotional, or neglect? No. No, okay.
[B 55:14]: I knew a lot of the staff in Kibble as well.
[A 55:16]: You didn't like any of the staff?
[B 55:18]: I said I knew a few of them, right?
[A 55:20]: Oh, you knew a few of them?
[B 55:22]: Yes, it was just kind of— Paisley's not that big, you know what I mean?
[A 55:25]: Yes, he said it was Timmy Williams and Thomas Shetty.
[B 55:30]: Right, Thomas Shetty, he was an ex, but I knew a few of the staff. When I'm in the cab, I'll meet a few of the staff, and I still speak to a few of the staff when I'm out and about, having a pint and things like that.
[A 55:39]: Yeah, okay. Do you know what? Maybe that's helpful.
[B 55:44]: I know a few of the staff in trouble with time-based limiter. I speak to them regularly because they're nice and they speak to me.
[A 55:51]: So yeah, you can't have been a bad kid then, can you?
[B 55:55]: No, actually, years ago a lot of people had bad things to say about the company. When you first get told that you can stay there, you go, ah no, not a couple. Yeah. And you come back, you're at the end of it, you go, ah, it's not that bad.
[A 56:06]: Yeah. Was it a secure unit?
[B 56:13]: No, it wasn't then. It's new. It's kind of mixed.
[A 56:16]: Ah, okay, okay.
[B 56:17]: It used to be just boys, but now they've got lassies in it, and it's a secure unit now. I mean, it's kind of one of them richest homes in Scotland, I think.
[A 56:30]: Yeah, okay, I get what you mean. Was the bedwetting still happening in Kibble?
[B 56:36]: I mean, you bet they're not much, because you've got You felt safer in there, if you know what I mean.
[A 56:43]: And if you did wet the bed, what would happen?
[B 56:46]: They just tended to say, well, actually, some of the staff are alright, and you said to them and all. The staff are actually alright, a lot of the staff in there.
[A 56:57]: Okay. Did you have any problems sleeping in Kibble, or were you okay? It was alright.
[B 57:04]: The first couple of nights, you go, ah, no, it's kind of, because you're in a strange place, but after that, no, it was alright. As I said, yes, that was probably the best place I've been.
[A 57:16]: Yeah, and I would ask, you know, did you try and tell anyone or get any help, but it doesn't sound like you needed to.
[B 57:26]: Oh, Kibble was actually pretty, pretty good advice already.
[A 57:31]: In a few words, can you describe Kibble to me, like how you felt there? I felt safe. Yeah.
[B 57:38]: And that was the first time in a long time I felt safe when I was in a kibble, because it wasn't exactly the way people made it out to be. A lot of people made kibble look bad years ago. Yeah. But it wasn't. But as you were saying, everybody's got their own experience.
[A 57:54]: Well, there is a lot of kibbles as well. They've got stuff everywhere. So the Glasgow one might have been really awful, and then the Paisley one wasn't too too bad, you know what I mean?
[B 58:03]: Oh, when I was in the home zone, they only had the people. Oh really? Right, Kibble's opened up. Look at hostels, they've got Glasgow and stuff, haven't they? This point, they'll get Shields and St. Mungo Football Club and all that as well.
[A 58:20]: Yeah, so I never had all that, never had all that when I was in there. Not too bad then. Is there anything else you'd like me to add down for Kibble? No, Kibble was okay.
[B 58:31]: I know it's a bad thing to say something in a claim for compensation, but Kibble was— there's no point lying— Kibble was actually nice.
[A 58:39]: Yeah, that's fine. I actually liked it. Just because you liked one of your five doesn't mean the rest were great. You're allowed to have— and I'm quite glad that you would have had that last one being that kind of a safer place. It must have been such a relief being in there.
[B 58:54]: It was, it was actually, I was quite happy being in there. It was actually, it made me feel safe getting there.
[A 59:01]: Well, that's all that we would want for you, to feel safe, so I'm quite glad. And I'm the one who's doing your claim and telling you it's okay to have had a safe place, okay? That was it. Yeah, so I'm just going to quickly, before I move on, is there anything else that you would like to add for grief that you might have remembered?
[B 59:19]: No. I was too young to remember anything.
[A 59:21]: What about Beech Avenue?
[B 59:24]: Eh, no.
[A 59:26]: Newfield? Nah, I've visited the place. Yeah, and Balrossie? Visited Balrossie. Okay, so what I'm going to do now is I'm moving on to the next section, and this is about all of the care settings overall, not just one or two. Okay, it's all of them. So across all of the placements, what were the names of the main people responsible for your abuse? The names? Yeah, so I'll just go back through really quick actually, because you gave me most of the names, didn't you? So I'll just— I'll go in and I'll copy and paste them through because I don't feel like we need to re-go through them.
[B 60:07]: Ah, there was 3 main ones, yes.
[A 60:10]: So I've got Derek, Charles and Thomas? Yes. Okay, are you happy for them to be the only names that we put on, or is there anyone else who you would like to be named? No, that's it. Okay, I also want you to be aware that none of these people will be aware that you've said their names, okay? It's just gonna be— yeah, well, fair enough. Some people panic and they don't want it, but it's fine.
[B 60:37]: No, you're not, absolutely.
[A 60:40]: Were other children affected, and did you witness abuse or harm to anyone else?
[B 60:45]: Yes, I witnessed abuse to a few people I was in homes with. I think a lot of people did.
[A 60:51]: I think that happens.
[B 60:52]: I think you've probably heard that a lot. You witness a lot in your own homes, especially when you're young, because even if you're that young, you don't get believed. I don't care what anybody says, you don't get believed. Yeah, I think that's how they brought out this redress because of Yeah, definitely.
[A 61:08]: And is there any children who you witnessed or witnessed you being abused whose names that you can remember at all? No. Okay, no worries at all, don't worry. Why do you believe that the local authority should have been aware of what was happening?
[B 61:25]: They should have been aware. I think a few of the homes I was in, like Barossie and Newfield, I think the local authority was aware of it. But they couldn't approve it. So I know Balrossie was actually under investigation, I know Newfield not, but I don't think they could in the grave. I don't think, you know, local authorities, they can't approve things they don't deal with.
[A 61:47]: Yeah. Were complaints ever discouraged, ignored, or punished? Nope. And were you ever moved, threatened, or disbelieved because of these complaints?
[B 62:10]: Threatened, aye.
[A 62:11]: And what were you threatened with?
[B 62:13]: Well, the staff threatened you to leave, but they kind of threatened to be near disciplinarian.
[A 62:21]: Okay. Have you ever reported the abuse to police, an inquiry, a professional, or any authority? Reported it to a couple of the staff, but you only believe.
[B 62:31]: Never reported to police because that was a staff responsibility, reported police back then.
[A 62:36]: Okay. Why did you move between the different placements, and were the reasons ever explained to you?
[B 62:44]: No, they weren't never explained. They just kept moving me, which I didn't like because it's just— we get moved about too much. It shouldn't have happened. Obviously you're not going to have a settled life if you keep moving. Yeah.
[A 63:08]: Did you ever run away, refuse to return, or ask to be moved? That'll be quite a few times, yes. And what would happen when you ran away?
[B 63:23]: I ran away and tried to run away from Bellrossie and ended up, me and 5 other boys running away from Bellrossie in my pyjamas and actually got to Kirkmaccormick, Port Glasgow and got on a train and actually came to Belkisley, Port Glasgow, in the train in my pyjamas.
[A 63:40]: So you ran away from Bellrossie in your pyjamas?
[B 63:45]: Yes, me and 5 other boys. Hopped on a train?
[A 63:49]: Yes, to Glasgow.
[B 63:51]: That'll be in the police report, because it was— everybody used to talk, there was 5 of us, me and 5 others. We left Kilmacon, Kilmacon, Port Glasgow's about 68 miles to Kilmacon, and they end up leaving Bullrosey because they didn't like it and end up getting on a train at Port Glasgow, Port Glasgow to Ferguson, and went to my auntie's in Ferguson.
[A 64:16]: Were the police the ones that caught you and returned you?
[B 64:19]: Yeah, police picked us up and took us back to Bullrosey, yes.
[A 64:22]: There should have been a police report. There probably is. I'll have to double-check that one.
[B 64:27]: It's got to be because they were in my pyjamas and hoosecoat.
[A 64:32]: Why did you run away? Just didn't like the place.
[B 64:34]: Just didn't like it. We ended up leaving it and then we got returned to the place at about 5 in the morning or something like that.
[A 64:43]: And what happened when you were returned?
[B 64:45]: No, I just totally go to my bed and then they get made to get up 2 hours later for school. Right, okay. I remember that. It was just one of the things that you think about it now, you say that was quite funny, that.
[A 64:59]: I shouldn't laugh, but I think it's the thought of 5 kids in their pyjamas getting on a train, nobody asking any questions.
[B 65:08]: No, they just let us on the train, that's it.
[A 65:10]: I think that's the part that got me a little bit because I think the first thing I'd do is, why are you in your dramas?
[B 65:17]: Well, that main ticket wasn't written to Morris. The train got wrecked, the cart they were in, and they got off at St James's next to Ferguson and walked all the way to Mantis' house, and then Mantis grasped at us and pulled the poles, and we got picked up. There's got to be enough police support because they picked up my pyjamas, no? There's got to be there somewhere.
[A 65:43]: Yeah, there should be. What age did you leave the care system?
[B 65:49]: 16 and a half, 17, roughly.
[A 65:54]: Okay, and what were your circumstances after? So where did you go once you were released from care?
[B 66:00]: I went to my gran's for 2 months and then I didn't like that and I got my own house. So I've stayed myself since I was— before I was 17. I've maintained since then. No support after I left. There was no support? No, I think you should have been supported when you left here.
[A 66:20]: I would have to agree, especially when you're—
[B 66:23]: I was about 16 or so. Yeah. And you think there'd be support there for you. Nah, there wasn't any support, just basically when you're that age, get to fuck and just that's you. No, there's a lot of support now in your wee care.
[A 66:38]: Yeah, so I'm now going to move on to the next section, which is all about the impact on your whole experience. So it is going to be, you know, how the combined experience has affected you. So how did the experience affect you at the time in a way of such as your safety, your trust, your confidence, your sleep, behaviour, education, relationships, or your ability to speak up?
[B 67:04]: That's kind of, that's them all. It sticks really in your brain. It's kind of mentally, you know, it's always in your brain. You just sit and think about it. That's why I drink as much, because you just can't even no think about it when you were young. Yeah, it's kind of just one of the things you wish you could forget, but you can't.
[A 67:34]: Yeah, I've got that.
[B 67:36]: It's mainly mentally now, because you're older, it just sticks with you constantly.
[A 67:42]: Yeah, so that is actually the next question. So how has it affected your mental health? Things such as anxiety, depression, trauma symptoms, panic, flashbacks, nightmares, self-harm, or suicidal thoughts?
[B 67:54]: Yes, flashbacks and nightmares and things like that. Yes, that's kind of— that's funny, the main things that people don't understand about it. That's kind of— you do get flashbacks, you get memories, you get mental health problems, things like that. It sticks to you constantly.
[A 68:13]: Have you got any mental health problems, Patrick? No, none diagnosed, just alcohol. Just alcohol. Okay, that came back.
[B 68:22]: That's up in court.
[A 68:26]: And would you classify yourself as alcohol dependent or an alcoholic? Alcohol dependent. Alcohol dependent. Okay, I get medication after the doctor for it. Okay, no problem.
[B 68:37]: For my stomach, I've damaged my stomach leaning into the drink.
[A 68:42]: Was there ever any substance abuse?
[B 68:45]: No, I've never took drugs. Okay, never even thought of it. I don't even think I've ever smoked a joint, to be honest with you.
[A 68:55]: Fair enough, that's the best way, isn't it?
[B 68:58]: I know, that's kind of— yeah, when I stayed in Birkdale Park, it was kind of a bad area back in the '90s for drugs and hanging about, but I never even took a necky, mind.
[A 69:13]: Um, what about any self-harm or suicidal thoughts?
[B 69:18]: I've had suicidal thoughts, aye, but I've never self-harmed, no.
[A 69:21]: Okay. Okay. Do you take any medication for any kind of sleep problems?
[B 69:32]: I've got— I take sleeping tablets, but that's far. Causing my sciatica in my back and leg. I get sleepless nights a lot.
[A 69:40]: Okay. How has your experience in care affected any relationships?
[B 69:48]: I don't really have relationships, no. I've not got much friends either because I don't really trust much. I'm kind of a loner, and that's kind of— that affected me being in homes because you don't know who to trust. Yeah. I think I've got one close pal and that's about it. And at my age, at 44, you think you're for funnels.
[A 70:11]: Yeah. What about intimacy? Has it ever affected— has your experience ever affected your ability to be intimate with someone?
[B 70:18]: I've not really been intimate with many people, to be honest with you. Okay. I've had a couple of relationships, but I don't really tell them nothing, if you know what I mean. I think that you keep it all to yourself. It does affect you because some of the women you go out with you don't really tell us nothing, you don't say nothing. So sometimes you're better off just keeping things to yourself. Yeah. You don't tell anybody about your physical abuse and all that, I've never really done it, no.
[A 70:48]: Yeah. What about your— obviously you said that you can't really trust people. Would you say that trust is one of the biggest things it has affected? Yes. Yeah. And what about any isolation? Do you ever find yourself isolating yourself?
[B 71:03]: Yes, I kind of— I don't really do much. I'm kind of a hussy person. I'm kind of— I'm not a socializer. Okay. I'd rather sit in the house with 10 cans and don't speak to people. And that's part of the reason.
[A 71:21]: Yeah. And what about your confidence?
[B 71:25]: Confidence is low at times. It's not great, my confidence, but as you know, your confidence, sometimes it's good, sometimes it's bad.
[A 71:34]: Yeah, it can always flip, can't it?
[B 71:37]: It's up and down. Aye. Yeah, okay.
[A 71:40]: Is there anything else you'd like to say about the effect it's had on relationships, any friendships, anything like that? It's just isolation, basically.
[B 71:49]: Cause it is. It's just a joke. Actually, I know it's a bad thing to say, I think care homes should be shut. Well, back in the day. I don't know what they're like now, right enough, but I've heard a lot of good things about care homes these days.
[A 72:05]: Well, you kind of question why now. Aye. How has your overall experience affected your education, your work, your opportunities, finances, housing, or day-to-day stability?
[B 72:20]: It's kinda affected them all, 'cause I kinda don't work and things like that.
[A 72:24]: You don't work?
[B 72:25]: I'm on disability, aye. Okay. It affects your confidence, actually. It's kinda sticks in your head and I've tried workin' a couple of times and then things just come into your head and you end up going, "Ah, I can't do bother with this, I just wind me head." Sometimes you depress yourself there thinking about it. Yeah. And then there are times you're all right, if you know what I mean.
[A 72:46]: It's kind of— No, I understand.
[B 72:51]: I'd love company, to be honest with you. I've had a couple of relationships and sometimes the woman go out and you don't look happy, and then at times you look happy. It's just— I think it's— I don't know what it is. It's just 50/50. I think it just comes and goes. Yeah, yeah. It's always there.
[A 73:05]: It's not going away, I don't think. Mr Patrick, is there anything that triggers you? Any places, smells, authority figures, institutions, or situations that you would avoid because it triggers you?
[B 73:18]: Well, I don't really get much, so I think I don't really know that answer to that. I can't really answer that one.
[A 73:22]: Yeah, no, that's okay. You don't have to.
[B 73:25]: I don't like being in private places like councils and institutions and things like that. I don't like that. I don't even like going to my doctor's because there's a lot of people about. These are my doctor's phones, mate, because I think I told them I don't like coming to surgeries.
[A 73:44]: So would you say that you avoid contact?
[B 73:47]: I avoid contact with people, yes. I think that's in my heart, mate.
[A 73:54]: And do you avoid contact with people because of what you went through or because of the aftermath?
[B 73:59]: Could have went away through and after myself. Yeah, I think that even my pal says to me, you need to start getting out now. And you don't, you don't tell people anything that happens to you. So yeah, I'm quite happy you've picked them up. That's all you do.
[A 74:14]: Okay, what impact has this experience had on your life overall?
[B 74:21]: I've not got a life basically. To be honest with you, I've not really got a life. My life is basically a loner, been in the house myself and kind of keep myself to myself.
[A 74:34]: Yeah.
[B 74:35]: Everybody else has got a life, they go out and socialise, things like that, but you don't want me. I don't know what it is, I don't know. I was kind of hoping it would go away, but no, it's not.
[A 74:46]: What if, so how do you, like, what do you think would have been different about your life had you not have been in care?
[B 74:54]: I don't know, I think maybe if I was in care, I would have had a career or had a family or had a normal life, but no, I've not got any of that. That might match the care settings I'm in. Yeah. I've not got a family, I've not got a career, I've not got anything like that. I think if I was in care, this You sit and think to yourself, I might have had a life. No, these days, no, you've not got a life. Yeah.
[A 75:27]: Have you ever received any counselling, therapy, mental health, addiction, GP, hospital, or professional support? No. Okay.
[B 75:37]: As I said, you don't tell people, you keep it to yourself. It's another thing that a lot of people don't get out of the tin. Sorry, you talk to your lawyer, I think.
[A 75:47]: Yeah, they've got to keep themselves private and confidential. Yeah, there's nothing— there's no judgement about it. People, you tell who you want to tell, and if you don't want to tell anyone, you don't need to. Nobody's— there's no force in you to tell anyone, do you know what I mean? You don't need to. I know it's your business.
[B 76:04]: I don't tell anybody anything, and that's why I'd love to have been able to speak to people now, but now you can Well, I appreciate your bravery speaking to me about it.
[A 76:16]: It helps and it means a lot that you've trusted me with it. Have you ever been diagnosed with any relevant health conditions or taken any medication? I take medication just now. Yeah, what medication is that?
[B 76:32]: Amitriptyline.
[A 76:37]: And is that your sleeping tablets? No, that's sleeping enough to help your mouth. Okay. Any other medications, or is it just the amitriptyline and the sleeping tablets?
[B 76:47]: Quite a few. Some of Aston.
[A 76:54]: Okay.
[B 76:55]: And then there's Cocodamol.
[A 76:59]: Yeah. I used to take that.
[B 77:07]: And my Loxican.
[A 77:14]: Okay, I'll just leave them in there for now. I'm sure we'll have on your GP records all of your medicines. Yeah. Are you receiving support now? No. No. Okay. Is there any sibling, relative, friend, partner, or professional who you would like to provide a supporting statement for your claim? No, I don't.
[B 77:41]: I've not told anybody. I've not said to anybody about it. Yeah, okay. I spoke to the advice, they kinda said if you've not spoke to anybody, first thing I'll ask is kinda especially your boss.
[A 77:54]: Yeah, so I'm going to ask you the last couple of questions now, so we are close to the end. So why are you applying to the Scottish Redress Scheme, and what would you like to come from telling your storey to the Scottish Government about what you went through?
[B 78:08]: I'd like them to deal with what happened back in the past and actually accept responsibility for no damming up, to help young people in care. Never really done nothing to help people in care homes back in the day. I think there should have been something there, but they didn't do that here at the care homes in Baroda, did they?
[A 78:34]: Yeah. And what would you like to come from, like, telling your storey? Like, where— what do you want people to know from telling your storey?
[B 78:43]: I want them to know what happened back in the day, and I don't want people just to ignore what happened back in the day, because a lot of people just ignore it. Go, 'It happened back in the day, but it's the past.' It's not the past. It's not the past for people that suffered it.
[A 78:55]: Yeah, absolutely. It's actually—
[B 78:57]: it's in the future. It's still in their heads, and it's still in— I know a few people in homes that have been homes that committed suicide through all this and all that. Yeah, that's actually— I don't understand why people say, 'Oh, that was years ago, just ignore it,' and all that. It's just— it's not something you can ignore. Yeah. It's there on some people's memories, that's what it is.
[A 79:19]: Yeah. And what would acknowledgement mean to you? So what would the Scottish government acknowledging what you went through mean to you?
[B 79:32]: It'd mean a lot if you get an apology off them and admitted that the care homes back in the day, when they should have been, it shouldn't have been happening. There should have been rules, there should have been people checking up in care homes they should have been hanged on the gallows back in the day. I'm glad it should have happened back in the day.
[A 79:49]: Yeah, see, they should have been monitored more closely. Ah, because it's just—
[B 79:55]: you want the Scottish government to take responsibility, but I think when I'm bringing out the red vest map, they're taking some kind of responsibility, but they're not taking it all. They're just saying, we'll give you compensation, that's it. Yeah, and it's and we'll get an apology. I don't think that's enough. I actually think they should have done something back then. It's just politicians and governments, they just, they don't care about the public. They never have.
[A 80:25]: Yeah. Is there anything else that you would like Redress Scotland to understand about what happened or the harm that you lived with?
[B 80:43]: I'd like them to understand what happened, completely. I hope it doesn't happen to other people. It's running behind me, it's mentally invasive, it just stays with you, it just doesn't go away. I think that's why they brought Redress up, because the Scottish government knew it was wrong and they brought that up. I brought that to you people for conversation. I don't think conversation's enough.
[A 81:05]: No, it's nowhere near justice.
[B 81:08]: I don't think you've got to obey the conversation. I mean, it's just— it might make your life a wee bit happier and make you better and that, but it's not going to bring back your youth and your young and maybe your future and that. Your future's basically fucked, if you know what I mean.
[A 81:23]: Yeah, I don't think they understand that.
[B 81:27]: I think they're just saying we'll give you compensation, that's it. We'll give you an apology, that's you. That's it, baby, that's you. I don't think that's enough, man. No, I think it should have been dealt with years ago. I think it was 2000, was it 2022? They brought this up. Yeah, they did this scheme. That should have been years before that. Absolutely.
[A 81:51]: And dealt with before that. Is there anything important that we haven't covered today?
[B 81:57]: No, I think we've covered quite a lot.
[A 81:59]: Yeah, is there any— I've spoken for much of years. Well, do you know what, I'm glad that you were able to do so with me. It's just, it's me, I just make people feel really comfortable. Is there any wording that you would like to have handled carefully? No. No? Okay. How are you feeling?
[B 82:18]: I could see a lot of phone numbers, but I just couldn't.
[A 82:21]: You should not. Tell them you've changed your mind.
[B 82:25]: I'm not really a hater. I don't like swearing much.
[A 82:29]: I'm not a big swearer. No, only when necessary, eh?
[B 82:34]: I know, Celtic's playing tonight.
[A 82:38]: You've just signed that Alex Oxlade-Chamberlain, haven't you?
[B 82:42]: He's been there for the last year. He's been there over a year now.
[A 82:45]: I thought it was only a couple of months. That's how far behind I am.
[B 82:49]: He signed last— when did he sign? I don't know, just now? August? Oh, was it? Oh God. He signed in January. Ah. A year's deal. A year's deal. They just give him a new year's contract. Was it?
[A 83:05]: Yeah, you won the last cup, didn't you?
[B 83:08]: I won the last one, won the weekend off.
[A 83:10]: You're doing pretty well for the start of this season. Not so much. That's a good point. No, I like the football. I try and keep up with a bit of it.
[B 83:23]: My favourite player years ago when I was young was Alan Shearer. I liked him.
[A 83:26]: I'm from Newcastle. I loved Shearer. Shearer was brilliant.
[B 83:32]: He played with Chris Sutton at Blackburn. He was— Yeah, he did. Chris Sutton played for Celtic, sure. Yeah, Shearer was good.
[A 83:40]: I liked them, Shola Myobi. He was good.
[B 83:46]: Yeah, one of the best players with Newcastle I've seen ever was Faustino Asprilla. Yes. Yeah, him and Genoa were brilliant.
[A 83:55]: Yeah, yeah. I mean, I think they were— we have had some good teams, but this, this, I think this season is going to be a struggle. I know, that's why I'm a bit gutted. I'm not clutching on straws to this season, I'll tell you that.
[B 84:11]: Sold Tonali, sold Guevara, sold Isaac last year, sold Gobert to Barcelona. I know, sold about 300+ million pounds worth of players.
[A 84:21]: Yeah, and haven't even bought anyone proper yet. I know. I've bought someone actually, bought someone from Benfica.
[B 84:28]: Ah, a right-back? Yeah. The guys that own Newcastle are richer than Man City.
[A 84:34]: Can't spend it though, can we? I know. It's all this financial fair play, but it's not fair, is it?
[B 84:40]: Well, if we just sell a few of our players, I think we'd be able to spend that.
[A 84:44]: Oh, you'd like to think so, wouldn't you? But apparently not. So we'll see how this season goes. It might be that I ring you in a few months to tell you Redress's decision and we're relegated already. Oh, God. Patrick, how are you feeling after discussing all of this?
[B 85:00]: Aye, aye, I think it'll go.
[A 85:04]: Yeah, and do you feel safe to be ending the call with me?
[B 85:08]: Yes, aye, it's better.
[A 85:10]: Couldn't wait to speak to you. I'm glad. Is there someone you can contact for support if you need any support?
[B 85:18]: I've got a good pal, he's back in the East Midlands, he comes in quite a lot.
[A 85:22]: Oh, that's good, I'm glad. So I'm now going to quickly explain the next steps to you just so that you have a rough idea. So after this call, I'm going to go away and I'm going to neaten up because I've taken it down as notes. I'm going to write it into a full statement. Once that's done, it'll be emailed over to you, so you'll get your statement and you'll get a payment authority letter, and it's just so you can read through it, make sure you're happy with it. You'll sign the statement and the payment authority letter, and that'll get sent back to us. We'll then send it off to Redress, and you'll have to do an identification verification So it's literally a 20-second WhatsApp video call where our head solicitor and my manager joins the call with you, and you'll hold your ID up to your face and they'll say yep, and then it's done. Okay, it's really, really quick. It's in like 20 seconds and then it's done. Okay, we don't really hang about with it. No problem. Are you happy with how the next steps have been explained? Yes. Perfect. Well, that is your witness statement complete, Patrick. So I will, like I said, go away, write this up, and I will contact you when it is ready for you to read through and sign, okay? That's brilliant, thanks, you're welcome. Alright, thank you very much for your time and thank you for trusting me to open up to me, okay? No problem, enjoy your day. You enjoy the rest of your day too, Patrick. I'll speak to you soon. Thank you, bye-bye. Bye., `sentiment_data` = [{"sentiment":"NEUTRAL","speaker":"A","text":"Hi there, can I speak to Patrick Bishop?","start":2858,"end":4709,"confidence":0.91480229999999995715853629008051939308643341064453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Hi Patrick, it's Leah calling from MMA Legal to do your witness statement.","start":6220,"end":9734,"confidence":0.92980490000000004524594032773165963590145111083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Is now still a good time for you?","start":9782,"end":11233,"confidence":0.62066776000000001278777972402167506515979766845703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, it was.","start":11900,"end":12303,"confidence":0.59965855000000001240323399542830884456634521484375},{"sentiment":"POSITIVE","speaker":"A","text":"Perfect.","start":12804,"end":13401,"confidence":0.76724212999999996664968193726963363587856292724609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Before I start, I do just have to let you know that 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okay?","start":105689,"end":109539,"confidence":0.85158604000000004408121867527370341122150421142578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, so in 1992 I have Griff Children's Home.","start":110213,"end":116480,"confidence":0.84476936000000002469079163347487337887287139892578125},{"sentiment":"POSITIVE","speaker":"B","text":"Great, that's good.","start":117267,"end":118023,"confidence":0.98035126999999999686252749597770161926746368408203125},{"sentiment":"NEGATIVE","speaker":"A","text":"Greif, sorry, that's my, that's my bad.","start":118231,"end":120563,"confidence":0.7188573000000000323694848702871240675449371337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"I've got Greif Children's Home.","start":121068,"end":122485,"confidence":0.85765089999999999381685711341560818254947662353515625},{"sentiment":"NEGATIVE","speaker":"A","text":"I'm not very good at the pronunciation part.","start":122550,"end":124308,"confidence":0.87507279999999998398862999238190241158008575439453125},{"sentiment":"NEUTRAL","speaker":"A","text":"And then in 1994 I've got a Beach Avenue.","start":125519,"end":129271,"confidence":0.84558599999999994878407960641197860240936279296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Beach Avenue was before Greif.","start":131461,"end":133204,"confidence":0.8432743499999999503558001379133202135562896728515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Before Greif?","start":134002,"end":134735,"confidence":0.82340789999999997039736854276270605623722076416015625},{"sentiment":"POSITIVE","speaker":"B","text":"Yes.","start":135305,"end":135484,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, um, you just bear with me.","start":136993,"end":141779,"confidence":0.85652684999999995074659864258137531578540802001953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, so from the care records that we've received, it only states that Greif was the first one.","start":163805,"end":170934,"confidence":0.8665534999999999765663005746318958699703216552734375},{"sentiment":"NEUTRAL","speaker":"A","text":"So are you saying that there was Beech before Greif?","start":171191,"end":173920,"confidence":0.8491815000000000335234062731615267693996429443359375},{"sentiment":"NEUTRAL","speaker":"B","text":"No, I just can't remember, but I'm sure Beech Avenue was before Greif.","start":174803,"end":178930,"confidence":0.69901519999999994769979139164206571877002716064453125},{"sentiment":"NEUTRAL","speaker":"B","text":"But my granny died when she died, 1991, '92, so it might be right then.","start":179074,"end":185706,"confidence":0.52732140000000005120028845340129919350147247314453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay, that's what I meant to hear.","start":188366,"end":189488,"confidence":0.729018500000000013727685654885135591030120849609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, I mean, the, the records that we have do show\u2014 so it was Grieve Children's Home in 1992.","start":192474,"end":199775,"confidence":0.87698449999999994464161545693059451878070831298828125},{"sentiment":"POSITIVE","speaker":"B","text":"Yes.","start":200530,"end":200771,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"And then returned back to your mother.","start":201157,"end":204226,"confidence":0.78611880000000000645599129711627028882503509521484375},{"sentiment":"POSITIVE","speaker":"B","text":"Yes.","start":205191,"end":205416,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"And then back into care in April 1994, and that was into Beech Avenue.","start":205834,"end":211154,"confidence":0.8474977999999999678237827538396231830120086669921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Right.","start":212107,"end":212317,"confidence":0.56647499999999995079491554861306212842464447021484375},{"sentiment":"POSITIVE","speaker":"B","text":"Yes, that might be right.","start":212511,"end":213512,"confidence":0.714627899999999982583176461048424243927001953125},{"sentiment":"POSITIVE","speaker":"B","text":"Yes.","start":213577,"end":213883,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"POSITIVE","speaker":"A","text":"Okay, no problem.","start":214976,"end":215970,"confidence":0.58404654000000000291237256533349864184856414794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"And I've then got, after Beach Avenue, I've got Newfield Resource Centre.","start":216579,"end":221324,"confidence":0.90322643999999996378136302155326120555400848388671875},{"sentiment":"POSITIVE","speaker":"B","text":"Yes, that's right.","start":221966,"end":222863,"confidence":0.65494733999999998896868191877729259431362152099609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, in the Campsie unit.","start":222928,"end":225092,"confidence":0.786890749999999972175146467634476721286773681640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, that's Campsie.","start":225957,"end":227913,"confidence":0.6004606999999999583650378554011695086956024169921875},{"sentiment":"NEUTRAL","speaker":"B","text":"And so if I was on\u2014 and that's in Johnstone.","start":227977,"end":230959,"confidence":0.8976153000000000048430592869408428668975830078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, I've then got Balrossie.","start":231087,"end":233556,"confidence":0.7456118000000000467508698420715518295764923095703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, that's Balrossie Boys' Home, but end up\u2014 they call it Rossie Home now because it's shut.","start":234373,"end":240449,"confidence":0.75941789999999997906598991903592832386493682861328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, I've then got Kibble.","start":241187,"end":243098,"confidence":0.715404570000000017415686670574359595775604248046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, that's it.","start":243692,"end":244382,"confidence":0.484861700000000006571809763045166619122028350830078125},{"sentiment":"POSITIVE","speaker":"B","text":"I've been great.","start":244511,"end":245041,"confidence":0.93094040000000000123492327475105412304401397705078125},{"sentiment":"NEGATIVE","speaker":"B","text":"I've just messed up.","start":245121,"end":246422,"confidence":0.94004509999999996683328618019004352390766143798828125},{"sentiment":"POSITIVE","speaker":"A","text":"No, that's okay, don't worry.","start":246807,"end":248059,"confidence":0.720192799999999966331643008743412792682647705078125},{"sentiment":"NEUTRAL","speaker":"A","text":"I just wanted to clarify before we continued.","start":248107,"end":249922,"confidence":0.82542305999999998622485009036608971655368804931640625},{"sentiment":"NEGATIVE","speaker":"A","text":"I would hate for us to get halfway down and then, uh, missing something.","start":250436,"end":254064,"confidence":0.9306495999999999657603666491922922432422637939453125},{"sentiment":"NEUTRAL","speaker":"B","text":"I think quite a few, so like 5 or something.","start":254851,"end":256954,"confidence":0.84730749999999999122479721336276270449161529541015625},{"sentiment":"NEUTRAL","speaker":"A","text":"It looks like 1, 2\u2014 yeah, it looks like 5.","start":258142,"end":261611,"confidence":0.6967143399999999875404910198994912207126617431640625},{"sentiment":"NEUTRAL","speaker":"A","text":"And then after Kibble, you were released, uh, to relatives or friends?","start":262381,"end":268300,"confidence":0.92010515999999997749370095334597863256931304931640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, I stayed with my gran for a couple of months and then I got my own house.","start":269214,"end":271855,"confidence":0.5952855299999999516558091272599995136260986328125},{"sentiment":"POSITIVE","speaker":"A","text":"Okay, perfect.","start":272637,"end":273601,"confidence":0.84976715000000002664393150553223676979541778564453125},{"sentiment":"POSITIVE","speaker":"A","text":"Well, if that's all correct, then let's crack on.","start":273682,"end":276237,"confidence":0.58148973999999997719356770176091231405735015869140625},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":276976,"end":277330,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"I know you'll have to excuse any of my pronunciations.","start":278985,"end":281059,"confidence":0.5793196000000000456253701486275531351566314697265625},{"sentiment":"NEGATIVE","speaker":"A","text":"I'm not the best at this.","start":281740,"end":282676,"confidence":0.784203470000000013584440239355899393558502197265625},{"sentiment":"NEGATIVE","speaker":"B","text":"Some things I can't pronounce.","start":283095,"end":285952,"confidence":0.86837489999999994960688809442217461764812469482421875},{"sentiment":"NEUTRAL","speaker":"A","text":"It's that most of it is like the towns and the city names.","start":287405,"end":291204,"confidence":0.79091009999999994928288060691556893289089202880859375},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm like One of them's in Culmacolm, one of them's in Johnstone, one of them's in Bridgerear, one of them's in Paisley, and one of them's in Hunterhall, that's in Paisley.","start":291327,"end":301502,"confidence":0.8956958999999999893049107413389720022678375244140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, well, I spent the first couple of months doing this job calling Renfrewshire, Roofrenshire.","start":302100,"end":309585,"confidence":0.62984790000000001608526645213714800775051116943359375},{"sentiment":"NEUTRAL","speaker":"A","text":"I think there was a few times I said North Ayrshire was North Asia, so, you know, we've got there now though.","start":310811,"end":319278,"confidence":0.84452545999999995007812003677827306091785430908203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, so I just want to let you know that you are in complete control of this meeting.","start":321641,"end":326141,"confidence":0.76677114000000001770018798197270371019840240478515625},{"sentiment":"NEUTRAL","speaker":"A","text":"You can take a break, skip a question, or ask me to reword anything.","start":327303,"end":330658,"confidence":0.7536434499999999925279325907467864453792572021484375},{"sentiment":"NEGATIVE","speaker":"A","text":"Please note that some questions can be upsetting because they do concern your care in time and its impact, okay?","start":332790,"end":338480,"confidence":0.69105344999999995803108276959392242133617401123046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, I know.","start":339046,"end":339596,"confidence":0.52079269999999999729567434769705869257450103759765625},{"sentiment":"NEUTRAL","speaker":"A","text":"So where did you grow up and who did you live with before you went into care?","start":340162,"end":344185,"confidence":0.83842499999999997584154698415659368038177490234375},{"sentiment":"NEUTRAL","speaker":"B","text":"I lived with my mum before I moved here.","start":345227,"end":348172,"confidence":0.844722500000000042774672692758031189441680908203125},{"sentiment":"NEGATIVE","speaker":"B","text":"I lived with my gran, and eventually she died.","start":348949,"end":352056,"confidence":0.78087074000000000761900764700840227305889129638671875},{"sentiment":"NEUTRAL","speaker":"B","text":"I was always with my mum on and off, and then I was with my gran on and off.","start":352980,"end":356307,"confidence":0.78379666999999997312187360876123420894145965576171875},{"sentiment":"NEUTRAL","speaker":"B","text":"I was kind of, I wasn't really in an actual setting, if you know what I mean.","start":356467,"end":362227,"confidence":0.71828466999999995845627154267276637256145477294921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, just a house or a flat?","start":362405,"end":363883,"confidence":0.819380039999999976174649418680928647518157958984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, they were flats, aye.","start":364289,"end":366563,"confidence":0.67136275999999994734679376051644794642925262451171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Flats, yeah.","start":366709,"end":367456,"confidence":0.7707382000000000399353439206606708467006683349609375},{"sentiment":"POSITIVE","speaker":"B","text":"Yes.","start":368008,"end":368073,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"And did you have your own bedroom?","start":368755,"end":369778,"confidence":0.84672665999999996433444948706892319023609161376953125},{"sentiment":"NEUTRAL","speaker":"B","text":"No.","start":371147,"end":371404,"confidence":0.49361873000000000555331780560663901269435882568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Shared?","start":372190,"end":372575,"confidence":0.835263850000000029893953978898935019969940185546875},{"sentiment":"POSITIVE","speaker":"B","text":"Yes.","start":373490,"end":373827,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":374389,"end":374694,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"What was the food like at home?","start":375737,"end":377053,"confidence":0.90233309999999999906350467426818795502185821533203125},{"sentiment":"NEUTRAL","speaker":"A","text":"You know, just, was it nice home-cooked meals?","start":377166,"end":379397,"confidence":0.69517240000000002364544116062461398541927337646484375},{"sentiment":"NEUTRAL","speaker":"B","text":"No, it's kinda just my mom and that.","start":379975,"end":382270,"confidence":0.80479449999999996823163428416592068970203399658203125},{"sentiment":"NEGATIVE","speaker":"B","text":"My mom was an alcoholic, all that, so never had anything like that.","start":382783,"end":386106,"confidence":0.768509200000000003427658157306723296642303466796875},{"sentiment":"NEGATIVE","speaker":"B","text":"So there was like sex, so no, there's nothing to eat.","start":386170,"end":389942,"confidence":0.49953937999999997732203382838633842766284942626953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":390487,"end":390824,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"And you've got\u2014 did you say this, there were 6 of you, so there was 5 siblings?","start":392012,"end":394805,"confidence":0.82257389999999996899049392595770768821239471435546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, 5.","start":395639,"end":396137,"confidence":0.5145720000000000293738366963225416839122772216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"And can I ask how many brothers and how many sisters?","start":396687,"end":398928,"confidence":0.844701900000000005519495971384458243846893310546875},{"sentiment":"NEUTRAL","speaker":"B","text":"There's 3 brothers, 3 sisters, and me, so 7.","start":400243,"end":404499,"confidence":0.864718560000000024956534616649150848388671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, and there was 7 of you all together?","start":406554,"end":409451,"confidence":0.8515445600000000059282001529936678707599639892578125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, and we stayed in the apartment.","start":410152,"end":411706,"confidence":0.7205578999999999734171751697431318461894989013671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, and who did you share the bedroom with?","start":413130,"end":415148,"confidence":0.8781904000000000376502384824561886489391326904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Me and my brothers and I.","start":416327,"end":417748,"confidence":0.76125830000000005437499339677742682397365570068359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, are you the youngest or the middle?","start":419444,"end":421656,"confidence":0.87720626999999995465628899182775057852268218994140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Middle.","start":423149,"end":423424,"confidence":0.6206991699999999667625161237083375453948974609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Middle.","start":424720,"end":427359,"confidence":0.6206991699999999667625161237083375453948974609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, what about school?","start":429610,"end":432024,"confidence":0.754913100000000003575451046344824135303497314453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you still go to school before you went into care?","start":432299,"end":434569,"confidence":0.80905455000000003895621603078325279057025909423828125},{"sentiment":"NEUTRAL","speaker":"B","text":"I was in primary school, I was in St. Fergus, but I was hardly there.","start":435932,"end":440849,"confidence":0.7702837000000000156063606482348404824733734130859375},{"sentiment":"NEGATIVE","speaker":"B","text":"Didn't go well, no.","start":441058,"end":441958,"confidence":0.88490809999999997526032302630483172833919525146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"So it was basically your mum's fate on that one, just basically.","start":442038,"end":445674,"confidence":0.696891200000000043957015805062837898731231689453125},{"sentiment":"NEGATIVE","speaker":"B","text":"My mum was an alcoholic, mum was always in and out of jail.","start":445824,"end":448183,"confidence":0.86256779999999999564153085884754545986652374267578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, that was that your father.","start":449178,"end":450592,"confidence":0.74462930000000004948645937474793754518032073974609375},{"sentiment":"NEUTRAL","speaker":"A","text":"All right, if I do go silent at any moment, it is just so I can type up these notes, okay?","start":453757,"end":460097,"confidence":0.85771315999999997448099975372315384447574615478515625},{"sentiment":"POSITIVE","speaker":"B","text":"That's fine.","start":460566,"end":460955,"confidence":0.6264667999999999903337766227195970714092254638671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Uh, no problem.","start":461537,"end":462864,"confidence":0.69890916000000002927805553554208017885684967041015625},{"sentiment":"NEUTRAL","speaker":"B","text":"I didn't get high school, didn't I?","start":463964,"end":466262,"confidence":0.50208116000000002632219775478006340563297271728515625},{"sentiment":"NEUTRAL","speaker":"A","text":"You didn't go into high school?","start":466958,"end":467899,"confidence":0.72325724000000002344989979974343441426753997802734375},{"sentiment":"NEUTRAL","speaker":"B","text":"No, I didn't get high school.","start":468602,"end":469829,"confidence":0.51206490000000004503277750700362958014011383056640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":470336,"end":470581,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, how did you come to enter into the care system?","start":474972,"end":477834,"confidence":0.7580810000000000048459014578838832676410675048828125},{"sentiment":"NEGATIVE","speaker":"B","text":"My gran died when I was\u2014 she died when I was 10, and my mum was\u2014 she was an alcoholic.","start":479697,"end":487175,"confidence":0.8558668499999999568217390333302319049835205078125},{"sentiment":"NEGATIVE","speaker":"B","text":"And I think my mum ended up putting us into care because my gran died, but ended up\u2014 I was kind of\u2014 I wasn't good at school, so I was going to a boys' home anyway, but me and my brother were in a care with her, so Right, okay.","start":488296,"end":503070,"confidence":0.54914519999999999999573674358543939888477325439453125},{"sentiment":"NEUTRAL","speaker":"A","text":"So it was your mum who made the decision.","start":503070,"end":504420,"confidence":0.737463500000000049539039537194184958934783935546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Were you ever told why you were put into care?","start":504470,"end":506610,"confidence":0.645528300000000054836846175021491944789886474609375},{"sentiment":"NEUTRAL","speaker":"B","text":"My mum always came down.","start":507690,"end":508790,"confidence":0.5096711000000000435505853602080605924129486083984375},{"sentiment":"NEGATIVE","speaker":"B","text":"She was an alcoholic, so basically put into care because of that, because she never did any visiting much.","start":508790,"end":513330,"confidence":0.84194559999999996069419694322277791798114776611328125},{"sentiment":"NEGATIVE","speaker":"B","text":"I always stayed with my other gran and she was always throwing us out and things like that.","start":513330,"end":517010,"confidence":0.507818639999999987821865943260490894317626953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Right, so you weren't told but you kind of knew?","start":517010,"end":519430,"confidence":0.7025077299999999969060127114062197506427764892578125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, aye.","start":520030,"end":521070,"confidence":0.5301291999999999671189243599656037986278533935546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":521070,"end":521490,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"We were told the day we walked in that we were going into care.","start":521490,"end":524330,"confidence":0.52884450000000005065459163233754225075244903564453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":524750,"end":526510,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"So I know you've got 6 siblings obviously besides yourself, so you've got 3 brothers and 3 sisters and you're the middle child.","start":526510,"end":530570,"confidence":0.7364777000000000128920873976312577724456787109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Were you separated from any of them in care?","start":532440,"end":534265,"confidence":0.81910943999999996645300370801123790442943572998046875},{"sentiment":"POSITIVE","speaker":"B","text":"Yes.","start":535218,"end":535396,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"How many?","start":536333,"end":536721,"confidence":0.8243186000000000124288135339156724512577056884765625},{"sentiment":"NEUTRAL","speaker":"A","text":"From all\u2014 [Speaker] \u2014from all of them?","start":537625,"end":539144,"confidence":0.82939803999999994754688259490649215877056121826171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, me and my brother Kevin here, we were not eh\u2014 be charmed if there was another one that I was separated to but I wasn't separated to anyone else other than 10 or something.","start":540103,"end":553824,"confidence":0.79679599999999994874855246962397359311580657958984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":554421,"end":554808,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"And did you say so how old were you when you first entered care, did you say about 10?","start":556438,"end":559530,"confidence":0.9022845999999999921925564194680191576480865478515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Kind of taking it over, yes, sorry.","start":559960,"end":562220,"confidence":0.537646599999999974528464008471928536891937255859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, and how did you feel at the time of first entering care?","start":562220,"end":566420,"confidence":0.8848532399999999853434928809292614459991455078125},{"sentiment":"NEUTRAL","speaker":"A","text":"You know, what were your first thoughts, if you can remember anything?","start":566420,"end":568850,"confidence":0.84456693999999998823113855905830860137939453125},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know actually how you answer that one because I was quite young, you know what I mean?","start":570320,"end":573880,"confidence":0.63092070000000000096207486421917565166950225830078125},{"sentiment":"NEUTRAL","speaker":"B","text":"So sometimes when you're young, you don't tend to think about it.","start":574080,"end":577080,"confidence":0.656906400000000001426769813406281173229217529296875},{"sentiment":"NEUTRAL","speaker":"B","text":"You kind of must feel like brothers and sisters and things like that, but you never really\u2014 You never really thought about how you felt?","start":577420,"end":583700,"confidence":0.64440200000000003033306938959867693483829498291015625},{"sentiment":"NEUTRAL","speaker":"B","text":"Nah, it's kind of when you're that young, you don't really think about it.","start":584060,"end":587540,"confidence":0.6251673700000000000187583282240666449069976806640625},{"sentiment":"NEGATIVE","speaker":"B","text":"No, I'm just so sad because my gran died, and if she didn't die, I don't think I'd be around here, to be honest with you.","start":594464,"end":599682,"confidence":0.8877216999999999469395106643787585198879241943359375},{"sentiment":"POSITIVE","speaker":"A","text":"Oh, bless.","start":600648,"end":601163,"confidence":0.67700729999999997854587263645953498780727386474609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Were you very close with your gran?","start":602870,"end":603935,"confidence":0.912092200000000019599610823206603527069091796875},{"sentiment":"NEUTRAL","speaker":"B","text":"I was very close to her.","start":604730,"end":605477,"confidence":0.57261985999999998053766603334224782884120941162109375},{"sentiment":"NEUTRAL","speaker":"B","text":"She was kind of\u2014 she was always there when she had cancer, so she passed away.","start":605720,"end":611703,"confidence":0.484910699999999972309439044693135656416416168212890625},{"sentiment":"NEUTRAL","speaker":"B","text":"So kind of, that was That's from my wee staffies cocking up.","start":611769,"end":615207,"confidence":0.5715474000000000387444742955267429351806640625},{"sentiment":"POSITIVE","speaker":"A","text":"Bless you.","start":617520,"end":618757,"confidence":0.79612786000000002051280034720548428595066070556640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything important about your childhood health, any learning needs, any vulnerability that should be recorded for redress?","start":620204,"end":626071,"confidence":0.82209885000000004762199523611343465745449066162109375},{"sentiment":"NEGATIVE","speaker":"B","text":"No, I had ADHD when I was young.","start":627452,"end":631138,"confidence":0.53779834999999998057518268979038111865520477294921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, I'll jot that down.","start":632787,"end":635196,"confidence":0.8408845700000000533691491000354290008544921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, so I'm now going to move on to the next section, and what I'm going to do in this section is I'm going to ask you a multitude of questions but for each care setting one by one, okay?","start":637696,"end":648693,"confidence":0.840536240000000045569095163955353200435638427734375},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":649367,"end":649544,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"So I know that there'll be some things that pop up where you're like, oh, that happened in that one as well, but I need to make sure I keep it chronological for when it gets sent to redress, okay?","start":649929,"end":658370,"confidence":0.83794360000000001065245669451542198657989501953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":658931,"end":659156,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"POSITIVE","speaker":"A","text":"Perfect.","start":659637,"end":660135,"confidence":0.76724212999999996664968193726963363587856292724609375},{"sentiment":"NEUTRAL","speaker":"A","text":"So I'm going to start with Greif Children's Home.","start":660279,"end":662156,"confidence":0.89933275999999995331535274090128950774669647216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"So from records, I can see that you entered there on the 12th of February 1992.","start":662782,"end":667997,"confidence":0.9131819599999999592654376101563684642314910888671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Can I ask what kind of setting it was?","start":668784,"end":670533,"confidence":0.873837650000000021321966414689086377620697021484375},{"sentiment":"NEUTRAL","speaker":"A","text":"So was it a house?","start":670629,"end":671672,"confidence":0.85047470000000002787743369481177069246768951416015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Was it like a There was two houses, so there was two houses, different houses.","start":671849,"end":676629,"confidence":0.83988739999999995067270219806232489645481109619140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Two houses.","start":677213,"end":677928,"confidence":0.71049050000000002480504690538509748876094818115234375},{"sentiment":"NEUTRAL","speaker":"A","text":"And which one were you in?","start":678285,"end":679194,"confidence":0.8310268499999999836092001714860089123249053955078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Was there any name?","start":679405,"end":680022,"confidence":0.85320410000000002082032324324245564639568328857421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Did it look\u2014 No, just, just both of them are called the Grange.","start":680440,"end":683656,"confidence":0.8258680000000000465121274828561581671237945556640625},{"sentiment":"NEUTRAL","speaker":"B","text":"There was two different ones.","start":683705,"end":684728,"confidence":0.7914359600000000494190999233978800475597381591796875},{"sentiment":"NEUTRAL","speaker":"B","text":"There was a big house and then there was a wee one next to it, a wee cottage.","start":684777,"end":687018,"confidence":0.78039910000000001222275614054524339735507965087890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":689122,"end":689494,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"And which one were you in?","start":689543,"end":690222,"confidence":0.8310268499999999836092001714860089123249053955078125},{"sentiment":"NEUTRAL","speaker":"A","text":"The big house?","start":690270,"end":690787,"confidence":0.83788264000000001185952669402468018233776092529296875},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":691483,"end":691612,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":693908,"end":694166,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"And how many floors was it, can you remember?","start":696575,"end":698079,"confidence":0.82849972999999998979347992644761689007282257080078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, this, hold on, I think there's only 2.","start":699343,"end":701548,"confidence":0.75419559999999996602326746142352931201457977294921875},{"sentiment":"NEUTRAL","speaker":"B","text":"2 floors?","start":702164,"end":702553,"confidence":0.749250799999999994582822182564996182918548583984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Aye, but it's quite a long, quite long at the back.","start":703299,"end":705601,"confidence":0.66294949999999996936850266138208098709583282470703125},{"sentiment":"NEUTRAL","speaker":"B","text":"I think it's still there, I'm not sure.","start":707803,"end":709820,"confidence":0.82702149999999996499155940909986384212970733642578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Potentially.","start":712290,"end":712891,"confidence":0.6574866999999999794823679621913470327854156494140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Some of them haven't really shut down, some of them have kind of, they've kept the building but changed what it's used for.","start":713525,"end":717864,"confidence":0.83720190000000005436930905489134602248668670654296875},{"sentiment":"NEUTRAL","speaker":"B","text":"I know Paul Rossi shut down, so that's why I got moved, because it's coming under LSD building, so they moved us up.","start":718550,"end":723509,"confidence":0.7157090299999999682967199987615458667278289794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Right, yeah.","start":723994,"end":724624,"confidence":0.6106662000000000478650008517433889210224151611328125},{"sentiment":"NEUTRAL","speaker":"A","text":"So what was the ordinary daily life like in Greif?","start":726900,"end":731490,"confidence":0.8396327500000000387814225177862681448459625244140625},{"sentiment":"NEUTRAL","speaker":"B","text":"It was kind of, because you're young, it was kind of, I don't know, it was kind of, there wasn't any idea or set number of people, so you just had to exist there and adapt.","start":732070,"end":740460,"confidence":0.6753848000000000073583805715315975248813629150390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so what about the actual, so did you have your own bedroom here?","start":740770,"end":744220,"confidence":0.855232800000000015216983229038305580615997314453125},{"sentiment":"NEUTRAL","speaker":"B","text":"In Greif?","start":745510,"end":746970,"confidence":0.8077389999999999847801746000186540186405181884765625},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know, I can't remember.","start":746970,"end":747730,"confidence":0.487890749999999984165555133586167357861995697021484375},{"sentiment":"POSITIVE","speaker":"B","text":"Okay, that's okay.","start":748150,"end":749990,"confidence":0.68137455000000002325322157048503868281841278076171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Kinda maybe, I think, but I can't remember the Greif that much because I was that young.","start":749990,"end":753510,"confidence":0.64598359999999999114805859790067188441753387451171875},{"sentiment":"POSITIVE","speaker":"A","text":"That's okay, I'll just\u2014 we'll take down what we can remember, and that's absolutely fine.","start":753626,"end":758963,"confidence":0.60477309999999995238084693482960574328899383544921875},{"sentiment":"NEUTRAL","speaker":"A","text":"What about toiletries?","start":759973,"end":761944,"confidence":0.734330359999999959796923576504923403263092041015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you remember if you were provided with shower gel, toothpaste?","start":761992,"end":764701,"confidence":0.84002845999999997683715946550364606082439422607421875},{"sentiment":"NEUTRAL","speaker":"B","text":"No, I don't remember.","start":765663,"end":766288,"confidence":0.65402349999999997987032429591636173427104949951171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Don't remember.","start":766384,"end":767266,"confidence":0.5882407400000000397000121665769256651401519775390625},{"sentiment":"NEUTRAL","speaker":"A","text":"What about the food?","start":767586,"end":768484,"confidence":0.84686870000000002978168822664883919060230255126953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Was the food okay?","start":768548,"end":769430,"confidence":0.84776013999999999537493522439035587012767791748046875},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't actually remember what I ate.","start":770471,"end":771882,"confidence":0.492423739999999998673274603788740932941436767578125},{"sentiment":"NEUTRAL","speaker":"A","text":"That's okay, I'm just literally going to list off some things, and if you can't remember, just say no, okay?","start":771994,"end":776979,"confidence":0.65438454999999995376214201314724050462245941162109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":777524,"end":777877,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"What about school?","start":778646,"end":779624,"confidence":0.7698970000000000535322897121659480035305023193359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you still go to school while in this setting?","start":779688,"end":781659,"confidence":0.86134330000000003391136260688654147088527679443359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, when I was in the group, I was still going to Mr Patrick Bishop's for a couple of months.","start":782448,"end":786326,"confidence":0.7213057000000000495987251269980333745479583740234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":788052,"end":788374,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"What about clothing?","start":789645,"end":791639,"confidence":0.84107719999999996929318513139151036739349365234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you get provided any clothes there?","start":791816,"end":793843,"confidence":0.8406879000000000434766889156890101730823516845703125},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't actually.","start":794663,"end":795130,"confidence":0.638726099999999963330310492892749607563018798828125},{"sentiment":"NEUTRAL","speaker":"B","text":"I can't remember that.","start":795860,"end":797187,"confidence":0.5839290999999999787206661494565196335315704345703125},{"sentiment":"NEGATIVE","speaker":"A","text":"Sorry about that.","start":797592,"end":799455,"confidence":0.6856381000000000280891754300682805478572845458984375},{"sentiment":"POSITIVE","speaker":"A","text":"That's all right, don't worry.","start":799762,"end":800928,"confidence":0.72091910000000003488906941129243932664394378662109375},{"sentiment":"NEUTRAL","speaker":"A","text":"What about contact with family?","start":800993,"end":802321,"confidence":0.8431431000000000341998429576051421463489532470703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you still see your mum?","start":802370,"end":803633,"confidence":0.8191457399999999555717522525810636579990386962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":805815,"end":805881,"confidence":0.49361873000000000555331780560663901269435882568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"And was that your decision, her decision, or?","start":806631,"end":808589,"confidence":0.825227799999999955815610519493930041790008544921875},{"sentiment":"NEGATIVE","speaker":"B","text":"It was probably her because she was an alcoholic, you know.","start":809202,"end":811191,"confidence":0.63228910000000004831832711715833283960819244384765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":811611,"end":811789,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEGATIVE","speaker":"B","text":"I just, you know, that young, I can't even remember anything about that one.","start":812679,"end":816447,"confidence":0.4921784000000000158792090587667189538478851318359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, I can't remember what I had for breakfast yesterday, so it's all right.","start":816528,"end":820141,"confidence":0.56265810000000004986731028111535124480724334716796875},{"sentiment":"POSITIVE","speaker":"A","text":"And I can.","start":820883,"end":821427,"confidence":0.547533150000000023993607101147063076496124267578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, what about the staff?","start":826610,"end":828785,"confidence":0.80211759999999998616004859286476857960224151611328125},{"sentiment":"NEUTRAL","speaker":"A","text":"What were the staff like?","start":828851,"end":829718,"confidence":0.8603102000000000249002596319769509136676788330078125},{"sentiment":"NEGATIVE","speaker":"B","text":"Some of them were all right and some of them were just not all right.","start":831259,"end":834823,"confidence":0.497821569999999991029682178123039193451404571533203125},{"sentiment":"NEUTRAL","speaker":"B","text":"You always get that in homes.","start":835113,"end":836049,"confidence":0.69189290000000003288960215286351740360260009765625},{"sentiment":"NEUTRAL","speaker":"B","text":"There's always a mixture, there's always ones that's alright, there's always ones that's not alright.","start":836510,"end":839950,"confidence":0.614792800000000028148861019872128963470458984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, always just a bit of a mixture of, you know, there's always going to be one or two.","start":840130,"end":843790,"confidence":0.79477315999999997853109334755572490394115447998046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Mixture, mixture.","start":844530,"end":846150,"confidence":0.72745716999999998630954678446869365870952606201171875},{"sentiment":"NEGATIVE","speaker":"B","text":"Mixture of nice people and mixture of assholes, basically.","start":846150,"end":850330,"confidence":0.833628950000000035203129300498403608798980712890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Fair enough.","start":850330,"end":851890,"confidence":0.592466200000000053904614105704240500926971435546875},{"sentiment":"NEUTRAL","speaker":"A","text":"What about the kids, the other children there, were they alright with you?","start":851890,"end":854870,"confidence":0.84763690000000002644497953951940871775150299072265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you get along?","start":854870,"end":855550,"confidence":0.86931919999999995862793866763240657746791839599609375},{"sentiment":"NEUTRAL","speaker":"B","text":"I can't remember, Mr Patrick Bishop.","start":856230,"end":858130,"confidence":0.7048965000000000369340114048100076615810394287109375},{"sentiment":"NEGATIVE","speaker":"B","text":"I can't remember any of them.","start":858130,"end":859750,"confidence":0.484926460000000003613962462623021565377712249755859375},{"sentiment":"NEUTRAL","speaker":"B","text":"I think I was only in there for a bit.","start":859750,"end":861200,"confidence":0.8187931999999999987949195201508700847625732421875},{"sentiment":"NEUTRAL","speaker":"B","text":"I think it was the last few months I was in there.","start":861850,"end":863560,"confidence":0.88540180000000001658833070905529893934726715087890625},{"sentiment":"NEUTRAL","speaker":"A","text":"I think from what I could see Actually, let me just have a little look.","start":863810,"end":868170,"confidence":0.8082350000000000367350594387971796095371246337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Maybe a bit over 6 months, maybe even more than that.","start":868170,"end":870330,"confidence":0.793631729999999979696667651296593248844146728515625},{"sentiment":"NEUTRAL","speaker":"A","text":"From February until August.","start":870330,"end":872970,"confidence":0.8432168399999999675031858714646659791469573974609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, well, no, it's a couple of months.","start":872970,"end":875150,"confidence":0.58872049999999997993427314213477075099945068359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, a couple of months.","start":875150,"end":875910,"confidence":0.73025379999999995295212329438072629272937774658203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":876430,"end":876450,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"What about any rules?","start":876450,"end":878990,"confidence":0.790820599999999984675014275126159191131591796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Were there any particular strict rules that you can remember?","start":878990,"end":882300,"confidence":0.85883520000000002081463890135637484490871429443359375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I can't remember that.","start":882550,"end":883770,"confidence":0.5719912000000000329436034007812850177288055419921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Any punishments?","start":883970,"end":886070,"confidence":0.72565866000000001090342038878588937222957611083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Ah, there was punishments.","start":886070,"end":887030,"confidence":0.5674698400000000031440094971912913024425506591796875},{"sentiment":"NEGATIVE","speaker":"B","text":"You were thrown in your room and locked in your room and things like that.","start":887030,"end":888970,"confidence":0.68512139999999999151469864955288358032703399658203125},{"sentiment":"NEGATIVE","speaker":"A","text":"You would be thrown in your room and locked in?","start":888970,"end":890890,"confidence":0.6632188599999999656375848644529469311237335205078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, I\u2014 okay, that's what they used to\u2014 that's\u2014 that happened in quite a lot of homes when I was young.","start":891470,"end":897991,"confidence":0.772069099999999952643747747060842812061309814453125},{"sentiment":"NEGATIVE","speaker":"B","text":"You used to get locked in your rooms and all that, and you were bad and all that.","start":898056,"end":900484,"confidence":0.85443860000000004806253173228469677269458770751953125},{"sentiment":"NEUTRAL","speaker":"A","text":"I have heard that from a couple of people, to be fair.","start":900726,"end":903404,"confidence":0.8284951400000000187873183676856569945812225341796875},{"sentiment":"NEGATIVE","speaker":"B","text":"It's quite a lot of the bastards used to hit you and all that.","start":904177,"end":906369,"confidence":0.69105994999999997840944843119359575212001800537109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Did they hit you in Greif?","start":907014,"end":908062,"confidence":0.73937160000000001769393520589801482856273651123046875},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":908851,"end":908884,"confidence":0.49361873000000000555331780560663901269435882568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"No?","start":909400,"end":909496,"confidence":0.6175194999999999989626076057902537286281585693359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":909657,"end":909851,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEGATIVE","speaker":"A","text":"Um, did anything happen in Greif that you would now as an adult consider to be abuse, neglect, or harmful?","start":911929,"end":917859,"confidence":0.70393830000000001678728267506812699139118194580078125},{"sentiment":"NEGATIVE","speaker":"B","text":"Just get locked in a room, things like that.","start":919804,"end":921367,"confidence":0.71799420000000002684004130060202442109584808349609375},{"sentiment":"NEUTRAL","speaker":"B","text":"I think that's ample.","start":921416,"end":922270,"confidence":0.5682517000000000262360799752059392631053924560546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":922930,"end":923188,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"And grabbed and threw about.","start":925670,"end":926830,"confidence":0.65440419999999999145501305974903516471385955810546875},{"sentiment":"NEGATIVE","speaker":"B","text":"That's probably the same as physical abuse, I'd say.","start":926895,"end":929150,"confidence":0.72146535000000000525943733009626157581806182861328125},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, absolutely.","start":929558,"end":931204,"confidence":0.5014298999999999839616293684230186045169830322265625},{"sentiment":"NEUTRAL","speaker":"A","text":"How did it make you feel, you know, like at the time, like when you were being locked in your room, how would you feel?","start":934387,"end":938940,"confidence":0.7462877999999999456548493981244973838329315185546875},{"sentiment":"NEGATIVE","speaker":"B","text":"You feel bad when they do that because you normally used to be locked up.","start":939696,"end":942383,"confidence":0.887584869999999970247017699875868856906890869140625},{"sentiment":"NEGATIVE","speaker":"B","text":"It's like imprisonment.","start":942431,"end":943075,"confidence":0.74725169999999996317541217649704776704311370849609375},{"sentiment":"POSITIVE","speaker":"B","text":"Especially when you're that lucky, you're only 10 years old, you go, ah, what's going on?","start":945018,"end":948436,"confidence":0.60943069999999999186712784648989327251911163330078125},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, absolutely.","start":948872,"end":950177,"confidence":0.5014298999999999839616293684230186045169830322265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, was it all of the staff that were involved, only a particular few?","start":951757,"end":954837,"confidence":0.78150240000000004148006382820312865078449249267578125},{"sentiment":"NEUTRAL","speaker":"B","text":"There's only a couple.","start":955483,"end":956177,"confidence":0.7923983999999999472407807843410409986972808837890625},{"sentiment":"NEUTRAL","speaker":"B","text":"It's certainly\u2014 I've noticed that, and I noticed that in the buy homes, isn't it?","start":956306,"end":959518,"confidence":0.72271070000000003918927404811256565153598785400390625},{"sentiment":"NEGATIVE","speaker":"B","text":"There's always\u2014 you always get ones that are brand new, you always get ones that are just arseholes, and you always get ones that shouldn't have been at home because you've been in jail.","start":959744,"end":966935,"confidence":0.93127660000000000994901938611292280256748199462890625},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, okay.","start":969714,"end":982431,"confidence":0.55090344000000002200323478973587043583393096923828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you give me one clear example of this occurrence?","start":984975,"end":989036,"confidence":0.778674960000000027093847165815532207489013671875},{"sentiment":"NEUTRAL","speaker":"A","text":"So where and when did it occur?","start":989166,"end":990557,"confidence":0.86169434000000000306584979625768028199672698974609375},{"sentiment":"NEUTRAL","speaker":"A","text":"You know, what happened before?","start":990622,"end":991706,"confidence":0.83512799999999998146194002401898615062236785888671875},{"sentiment":"NEGATIVE","speaker":"B","text":"Just give a You were told to do something, you never done it, and you used to be grabbed and threw in your room and all that.","start":993790,"end":999230,"confidence":0.69255363999999997037804178035003133118152618408203125},{"sentiment":"NEGATIVE","speaker":"A","text":"And what kind of thing would you do for that to be the punishment?","start":999980,"end":1003160,"confidence":0.61325669999999998793782651773653924465179443359375},{"sentiment":"NEUTRAL","speaker":"A","text":"I just can't remember that, to be honest.","start":1004730,"end":1006750,"confidence":0.5398050500000000084810380940325558185577392578125},{"sentiment":"POSITIVE","speaker":"A","text":"That's okay, that's okay.","start":1007150,"end":1009370,"confidence":0.74750799999999995026911392415058799088001251220703125},{"sentiment":"NEGATIVE","speaker":"A","text":"Too young, you know, a 10-year-old, you know.","start":1009370,"end":1010930,"confidence":0.582968099999999989080379236838780343532562255859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, yeah, of course.","start":1010930,"end":1012050,"confidence":0.472815900000000011171863434356055222451686859130859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Did it happen often?","start":1012050,"end":1012930,"confidence":0.83122456000000000120309096018900163471698760986328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Was it quite a regular occurrence?","start":1013030,"end":1015630,"confidence":0.89745145999999997865614886904950253665447235107421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, it was often.","start":1015630,"end":1016490,"confidence":0.76120880000000001874838062576600350439548492431640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Hang on, Grace, I'm just gonna spanny the hands.","start":1016490,"end":1020170,"confidence":0.7507158000000000441787051386199891567230224609375},{"sentiment":"NEGATIVE","speaker":"B","text":"They just, I don't think they were trained right to start with to actually deal with people.","start":1021037,"end":1024006,"confidence":0.8950310999999999683751639167894609272480010986328125},{"sentiment":"NEUTRAL","speaker":"B","text":"The young ones are just, I think they just, we'll just put them in the group.","start":1024280,"end":1027685,"confidence":0.842952130000000021681216821889393031597137451171875},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":1029493,"end":1029785,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEGATIVE","speaker":"A","text":"And what about, did it ever become worse or change, or was it kind of just the same thing over and over?","start":1030287,"end":1035698,"confidence":0.72271019999999996930029055874911136925220489501953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Same thing over and over.","start":1036320,"end":1037248,"confidence":0.5376771700000000375752051695599220693111419677734375},{"sentiment":"NEGATIVE","speaker":"B","text":"You always knew when you turned the page or turned around, you were getting locked in a room.","start":1037638,"end":1040764,"confidence":0.585157600000000055473492466262541711330413818359375},{"sentiment":"NEUTRAL","speaker":"A","text":"What about when you were locked in your room, were you still, were you given any food or water?","start":1042338,"end":1045872,"confidence":0.69167763000000004325329427956603467464447021484375},{"sentiment":"NEUTRAL","speaker":"B","text":"No, they used to open the door but they're not bringing your dinner.","start":1049031,"end":1051916,"confidence":0.4934753499999999792891003380645997822284698486328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Would you have to eat your dinner in the room or were you allowed to go and eat with everyone else?","start":1053206,"end":1056591,"confidence":0.88248837000000002195321258113835938274860382080078125},{"sentiment":"NEUTRAL","speaker":"B","text":"They used to bring up dinner.","start":1057919,"end":1059354,"confidence":0.83220919999999998228901176844374276697635650634765625},{"sentiment":"NEUTRAL","speaker":"B","text":"There wasn't a toilet in the room either, to be honest with you.","start":1059500,"end":1061822,"confidence":0.57859117000000004349402615844155661761760711669921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":1062176,"end":1062564,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"I remember that much.","start":1065095,"end":1065775,"confidence":0.70173717000000002119719511028961278498172760009765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I know it sounds a bit\u2014 I know it can be a bit hard to talk about, but with there being no toilet, would you have an accident while you were in there?","start":1066376,"end":1075414,"confidence":0.5007139400000000239998598772217519581317901611328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Aye, just no choice.","start":1076185,"end":1077887,"confidence":0.6081052000000000123947074825991876423358917236328125},{"sentiment":"NEGATIVE","speaker":"B","text":"You either piss yourself or you shake yourself or you push the toilet or something.","start":1078031,"end":1082029,"confidence":0.88891030000000004207549864077009260654449462890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":1082463,"end":1082623,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEGATIVE","speaker":"B","text":"There's no choice when you're locked in a room.","start":1083025,"end":1084470,"confidence":0.53076120000000004406359721542685292661190032958984375},{"sentiment":"NEUTRAL","speaker":"B","text":"It's just, it happened quite a lot back in the day.","start":1084550,"end":1087023,"confidence":0.73025583999999998940921841494855470955371856689453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Would you ask to go to the toilet or were you not able to?","start":1087521,"end":1090186,"confidence":0.61828190000000005088764964966685511171817779541015625},{"sentiment":"NEGATIVE","speaker":"A","text":"It's extremely hard to go.","start":1090266,"end":1092177,"confidence":0.7682596999999999898278701948584057390689849853515625},{"sentiment":"NEUTRAL","speaker":"B","text":"You just get knocked.","start":1092241,"end":1092964,"confidence":0.525408300000000050289372666156850755214691162109375},{"sentiment":"NEUTRAL","speaker":"A","text":"It's just getting older.","start":1093381,"end":1094521,"confidence":0.717703399999999991365484675043262541294097900390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":1094602,"end":1094762,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, what immediate effects came from this kind of experience?","start":1104292,"end":1108364,"confidence":0.570226200000000016387957657570950686931610107421875},{"sentiment":"NEGATIVE","speaker":"A","text":"Was there any pain or injury, any fear, shame, sleep problems, bedwetting, any running away?","start":1108460,"end":1113830,"confidence":0.6875567000000000206227923627011477947235107421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, that was all.","start":1114776,"end":1115465,"confidence":0.55222296999999997968444631624151952564716339111328125},{"sentiment":"NEUTRAL","speaker":"B","text":"That was all the same.","start":1115898,"end":1116828,"confidence":0.71723186999999999358124114223755896091461181640625},{"sentiment":"NEGATIVE","speaker":"B","text":"I used to wet your bed, used to run away, used to get fear.","start":1116876,"end":1119617,"confidence":0.6307300000000000128608235172578133642673492431640625},{"sentiment":"NEGATIVE","speaker":"B","text":"Something\u2014 that's how you used to run away because you were feared.","start":1120323,"end":1122247,"confidence":0.63269560000000002464304316163179464638233184814453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":1122872,"end":1123561,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Probably.","start":1125133,"end":1125502,"confidence":0.5870592599999999716686716055846773087978363037109375},{"sentiment":"NEUTRAL","speaker":"B","text":"You've heard that a lot, actually, and been involved in care.","start":1125679,"end":1128827,"confidence":0.75529425999999999508105474887997843325138092041015625},{"sentiment":"NEGATIVE","speaker":"B","text":"You've probably\u2014 that's where a lot of people run away because they've been wet in the bed.","start":1128891,"end":1131525,"confidence":0.59267950000000002575006874394603073596954345703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":1132119,"end":1132360,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"And I'm sorry to ask, but would you wet the bed in Greif?","start":1133067,"end":1136198,"confidence":0.58099100000000003518607627484016120433807373046875},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":1137082,"end":1137323,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":1137805,"end":1138061,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"And what would happen if you wet the bed?","start":1138126,"end":1139362,"confidence":0.6515494600000000247064235736615955829620361328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Were you given any, you know, any comfort?","start":1139427,"end":1142799,"confidence":0.77285660000000000469100314148818142712116241455078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Were you given any\u2014 no, certain staff, right, certain staff were alright, certain ones weren't.","start":1143024,"end":1147939,"confidence":0.730873050000000024084556571324355900287628173828125},{"sentiment":"NEUTRAL","speaker":"A","text":"So would they, like, say, change your sheets?","start":1149288,"end":1150926,"confidence":0.85499095999999996653428979698219336569309234619140625},{"sentiment":"POSITIVE","speaker":"B","text":"Yes, some of them are all right.","start":1151740,"end":1153200,"confidence":0.70879762999999995631839055931777693331241607666015625},{"sentiment":"NEUTRAL","speaker":"B","text":"So you'll probably hear about a lot.","start":1153200,"end":1154540,"confidence":0.7854252999999999929059413261711597442626953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Some of them are already in certain homes.","start":1154540,"end":1155710,"confidence":0.78295269999999994592343455224181525409221649169921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Some of them\u2014 it happens in other homes.","start":1156320,"end":1158220,"confidence":0.7974447000000000063124616644927300512790679931640625},{"sentiment":"NEGATIVE","speaker":"B","text":"You always meet nice people and then you meet assholes.","start":1158340,"end":1160380,"confidence":0.76989180000000001502513669038307853043079376220703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, happens absolutely everywhere.","start":1160700,"end":1162420,"confidence":0.51843815999999998123115574344410561025142669677734375},{"sentiment":"POSITIVE","speaker":"B","text":"I mean, it's just\u2014 you never really\u2014 you never got home, you met all nice people.","start":1162420,"end":1166710,"confidence":0.446725929999999993302850498366751708090305328369140625},{"sentiment":"NEGATIVE","speaker":"B","text":"Never happens.","start":1167220,"end":1168080,"confidence":0.48052755000000002549853661548695527017116546630859375},{"sentiment":"NEGATIVE","speaker":"A","text":"You never get a full night's sleep.","start":1168080,"end":1169550,"confidence":0.71508824999999998084376784390769898891448974609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Right.","start":1170320,"end":1171480,"confidence":0.56647499999999995079491554861306212842464447021484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":1171480,"end":1172560,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't know, sometimes you wish for it, but it wasn't gonna happen, so you just had to go.","start":1172560,"end":1178060,"confidence":0.52171500000000003982592033935361541807651519775390625},{"sentiment":"NEUTRAL","speaker":"B","text":"That's when you're 10-year-old, I mean.","start":1181850,"end":1183187,"confidence":0.7079195400000000137907818498206324875354766845703125},{"sentiment":"POSITIVE","speaker":"A","text":"So yeah, absolutely, absolutely.","start":1183253,"end":1185862,"confidence":0.697886000000000006338041202980093657970428466796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, did this happen to anyone else, or did you ever\u2014 did anyone else ever witness this happening to you, you know, being locked in that room?","start":1188340,"end":1195306,"confidence":0.6826719999999999455297938766307197511196136474609375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I just do what I say.","start":1195973,"end":1196847,"confidence":0.7717289000000000509515984958852641284465789794921875},{"sentiment":"NEUTRAL","speaker":"B","text":"People out there, people may probably witnessed it happening to me and all, but yeah, you're a lot young, you can't remember, but it did happen to other people.","start":1196928,"end":1204309,"confidence":0.66686420000000001806483851396478712558746337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Used to happen to a lot of people in there.","start":1206138,"end":1208796,"confidence":0.62595283999999995483420889286207966506481170654296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, of course.","start":1210860,"end":1211477,"confidence":0.576585600000000031428726288140751421451568603515625},{"sentiment":"NEGATIVE","speaker":"B","text":"That was one of the worst ones.","start":1213520,"end":1214455,"confidence":0.96813804000000003302517370684654451906681060791015625},{"sentiment":"NEGATIVE","speaker":"A","text":"Fife was the worst one?","start":1215840,"end":1216798,"confidence":0.9192077499999999901092451182194054126739501953125},{"sentiment":"NEUTRAL","speaker":"A","text":"One of them, aye.","start":1217724,"end":1218504,"confidence":0.6403997500000000453468373962095938622951507568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":1219284,"end":1219528,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"And when you say you would be kind of, you know, grabbed or thrown into your room, was there ever any bruises, any handprints?","start":1224038,"end":1231198,"confidence":0.49794992999999998506410747722839005291461944580078125},{"sentiment":"NEGATIVE","speaker":"B","text":"Yes, I was always bruised when they grabbed me and hit me and things like that.","start":1232440,"end":1235920,"confidence":0.762138399999999993639221429475583136081695556640625},{"sentiment":"NEUTRAL","speaker":"B","text":"It always happened.","start":1235920,"end":1237110,"confidence":0.68081800000000003425526529099442996084690093994140625},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":1238200,"end":1240600,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"You're 10, you're up there, back that long, you can remember certain things but you can't remember it all.","start":1240600,"end":1244480,"confidence":0.6153713499999999836376218809164129197597503662109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, of course.","start":1244480,"end":1245660,"confidence":0.576585600000000031428726288140751421451568603515625},{"sentiment":"NEUTRAL","speaker":"A","text":"And did you ever tell anyone or try and get any help because of that?","start":1246540,"end":1249120,"confidence":0.6103973000000000315168335873750038444995880126953125},{"sentiment":"NEGATIVE","speaker":"B","text":"Yeah, I used to tell the night staff and all that, but when you're that young, you don't think they'll believe you when you've been in a home.","start":1249120,"end":1255420,"confidence":0.53605384000000000366270569429616443812847137451171875},{"sentiment":"NEUTRAL","speaker":"B","text":"They just shy me about them, just ignore you.","start":1256240,"end":1258360,"confidence":0.524370699999999967388930599554441869258880615234375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, even the nice ones, they used to say, right, I may borrow and just walk away and things like that.","start":1259173,"end":1264929,"confidence":0.6859764999999999890434310145792551338672637939453125},{"sentiment":"NEGATIVE","speaker":"B","text":"So, okay, you end up going like this, you end up seeing the hank of their arseholes.","start":1265010,"end":1269564,"confidence":0.908162499999999983657517077517695724964141845703125},{"sentiment":"NEGATIVE","speaker":"B","text":"Yeah, yeah, because they used to make you\u2014 even if you made a complaint, you just get ignored because you're that young.","start":1270079,"end":1276206,"confidence":0.77150273000000002543430355217424221336841583251953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":1280340,"end":1280660,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"So that is everything for Greif.","start":1287744,"end":1289964,"confidence":0.66533860000000000223252527575823478400707244873046875},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":1290780,"end":1291009,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"So I'm now going to move on to Beech Avenue.","start":1291270,"end":1292804,"confidence":0.88838410000000000987796511253691278398036956787109375},{"sentiment":"NEUTRAL","speaker":"A","text":"So I'm going to ask the same question again.","start":1294130,"end":1295832,"confidence":0.6940893999999999675054596082190982997417449951171875},{"sentiment":"NEUTRAL","speaker":"A","text":"What was Beech Avenue?","start":1295929,"end":1296918,"confidence":0.85871039999999998482138607869273982942104339599609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Was it a home?","start":1296999,"end":1297663,"confidence":0.8303019000000000371386477127089165151119232177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Was it a residential school?","start":1297728,"end":1299187,"confidence":0.81495565000000003141877868984011001884937286376953125},{"sentiment":"NEUTRAL","speaker":"B","text":"It was just\u2014 it was like two houses knocked into one.","start":1299836,"end":1302555,"confidence":0.5343020000000000546691580893821083009243011474609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Just a home.","start":1304362,"end":1305184,"confidence":0.6155097499999999666187022739904932677745819091796875},{"sentiment":"NEUTRAL","speaker":"B","text":"It was just like two normal houses and they knocked it through into one.","start":1305233,"end":1307959,"confidence":0.61359244999999995595629798117442987859249114990234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":1308700,"end":1309104,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"And can you remember how many floors were in this house?","start":1309668,"end":1311765,"confidence":0.8230391999999999708137465859181247651576995849609375},{"sentiment":"NEUTRAL","speaker":"A","text":"2 floors.","start":1312494,"end":1313820,"confidence":0.62445620000000001681428329902701079845428466796875},{"sentiment":"NEUTRAL","speaker":"A","text":"And where was your bedroom?","start":1314176,"end":1315292,"confidence":0.76695853000000002719360736591625027358531951904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Top floor.","start":1316698,"end":1317184,"confidence":0.65754170000000000673168187859118916094303131103515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":1317733,"end":1318170,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you have your own bedroom or shared?","start":1321210,"end":1322743,"confidence":0.8927264999999999783852899781777523458003997802734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Own bedroom.","start":1323468,"end":1323967,"confidence":0.72360473999999996852494632548769004642963409423828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Own bedroom.","start":1324435,"end":1325128,"confidence":0.72360473999999996852494632548769004642963409423828125},{"sentiment":"NEUTRAL","speaker":"B","text":"I think there was about 10 people in all or something.","start":1327497,"end":1329785,"confidence":0.90759975000000003841904572254861705005168914794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"In the home?","start":1330732,"end":1331233,"confidence":0.78678656000000002368466311963857151567935943603515625},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":1331928,"end":1332122,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":1333238,"end":1333706,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"What about the toilets?","start":1334369,"end":1335145,"confidence":0.627272000000000051755932872765697538852691650390625},{"sentiment":"NEUTRAL","speaker":"A","text":"You know, was there\u2014 were they shared?","start":1335242,"end":1337344,"confidence":0.878922699999999945674744594725780189037322998046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Were the showers shared?","start":1337441,"end":1338395,"confidence":0.88734469999999998623962937926989980041980743408203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, they're shared toilets, yes.","start":1339199,"end":1340219,"confidence":0.73498076000000001073431121767498552799224853515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Shared toilets, okay.","start":1340833,"end":1342290,"confidence":0.75620419999999999305373421520926058292388916015625},{"sentiment":"NEUTRAL","speaker":"B","text":"There's a couple of them, there's a couple on the top, one on the bottom.","start":1342678,"end":1348423,"confidence":0.8415932699999999488937874048133380711078643798828125},{"sentiment":"POSITIVE","speaker":"A","text":"Okay, no problem.","start":1348761,"end":1350722,"confidence":0.58404654000000000291237256533349864184856414794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":1356333,"end":1356755,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"And what about the food here?","start":1363943,"end":1365051,"confidence":0.81096624999999999960920149533194489777088165283203125},{"sentiment":"NEUTRAL","speaker":"B","text":"It was actually all right, but you can't really remember much of it.","start":1366777,"end":1370290,"confidence":0.6234571300000000260155275100260041654109954833984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, you're still going to school, you're in there, so mostly I'm used to the school, you know what I mean?","start":1370420,"end":1375795,"confidence":0.72230989999999994921608958975411951541900634765625},{"sentiment":"NEUTRAL","speaker":"A","text":"What about, would you like eat dinner together or eat breakfast together?","start":1382623,"end":1385551,"confidence":0.939500699999999966394170769490301609039306640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, you used to do that.","start":1386198,"end":1387249,"confidence":0.75172220000000000705853153704083524644374847412109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":1392778,"end":1392923,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"POSITIVE","speaker":"B","text":"That was actually, Beech Avenue was actually the best one.","start":1393149,"end":1395519,"confidence":0.96458600000000005447731155072688125073909759521484375},{"sentiment":"POSITIVE","speaker":"A","text":"It was the best one?","start":1395987,"end":1396761,"confidence":0.85776649999999998730260131196700967848300933837890625},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":1397357,"end":1397680,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":1400179,"end":1402290,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"What about hygiene-wise?","start":1402676,"end":1404062,"confidence":0.80551150000000004691713684223941527307033538818359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Was there any toiletries provided?","start":1404127,"end":1406109,"confidence":0.8386232000000000130768285089288838207721710205078125},{"sentiment":"NEGATIVE","speaker":"B","text":"I just cannot remember that, to be honest with you.","start":1407300,"end":1409107,"confidence":0.59436970000000000080575546235195361077785491943359375},{"sentiment":"NEGATIVE","speaker":"B","text":"I just cannot remember, too young.","start":1409655,"end":1411656,"confidence":0.7542432999999999498896841032546944916248321533203125},{"sentiment":"POSITIVE","speaker":"B","text":"So I just actually liked the home, I thought it was quite good.","start":1412092,"end":1415561,"confidence":0.9812665000000000414814849136746488511562347412109375},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, no, that's absolutely fine.","start":1415884,"end":1416723,"confidence":0.70424735999999998892207031531143002212047576904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"What about clothing?","start":1416820,"end":1417546,"confidence":0.84107719999999996929318513139151036739349365234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you go with the clothing that you had from home or were you provided new?","start":1417724,"end":1421178,"confidence":0.91952080000000002701909807001356966793537139892578125},{"sentiment":"NEUTRAL","speaker":"B","text":"Covenants I came to home, right?","start":1422220,"end":1424140,"confidence":0.82537669999999996317541217649704776704311370849609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":1424140,"end":1424540,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"I can't actually remember getting any clues in there.","start":1424540,"end":1428360,"confidence":0.514047600000000048936499297269620001316070556640625},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't think I was in there that long either.","start":1428360,"end":1429900,"confidence":0.5879860999999999560117203145637176930904388427734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Let me have a little look and see.","start":1431660,"end":1433260,"confidence":0.76779633999999996607499497258686460554599761962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, Beach Avenue was about 2 months.","start":1435030,"end":1437150,"confidence":0.84733044999999995727790746968821622431278228759765625},{"sentiment":"NEUTRAL","speaker":"B","text":"It wasn't that long.","start":1437560,"end":1438680,"confidence":0.71644030000000002988969072248437441885471343994140625},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":1438680,"end":1439060,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Because I left there and they put me on Newfield.","start":1439060,"end":1441270,"confidence":0.78056300000000000682831569065456278622150421142578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, I've got Newfield.","start":1442360,"end":1443880,"confidence":0.6090622999999999453990540132508613169193267822265625},{"sentiment":"NEUTRAL","speaker":"A","text":"That's the next one, just for this one.","start":1443880,"end":1445940,"confidence":0.680619300000000038153302739374339580535888671875},{"sentiment":"NEUTRAL","speaker":"A","text":"What about contact with family?","start":1447000,"end":1448200,"confidence":0.8431431000000000341998429576051421463489532470703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Was there still no contact?","start":1448200,"end":1449310,"confidence":0.81739930000000005083649057269212789833545684814453125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, no contact, no.","start":1450101,"end":1451010,"confidence":0.5029490599999999478342260772478766739368438720703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, and what about the staff?","start":1451400,"end":1453755,"confidence":0.7708367000000000412995859733200632035732269287109375},{"sentiment":"NEUTRAL","speaker":"A","text":"What were they like?","start":1453852,"end":1454405,"confidence":0.84986680000000003332161213620565831661224365234375},{"sentiment":"NEUTRAL","speaker":"B","text":"Actually, it was a guy, a Mr Rankin, and his wife.","start":1455998,"end":1460096,"confidence":0.89673089999999999744062506579211913049221038818359375},{"sentiment":"NEUTRAL","speaker":"B","text":"They owned a fruit stall next to Bell Street.","start":1460321,"end":1463615,"confidence":0.9009685499999999791498339618556201457977294921875},{"sentiment":"NEUTRAL","speaker":"B","text":"They were actually, him and his wife were actually buried inside.","start":1463679,"end":1465928,"confidence":0.7302315999999999807101858095848001539707183837890625},{"sentiment":"POSITIVE","speaker":"A","text":"Okay, okay, cool, got that.","start":1467542,"end":1469181,"confidence":0.67914459999999998718323013235931284725666046142578125},{"sentiment":"NEUTRAL","speaker":"A","text":"And what about the other children?","start":1470740,"end":1471752,"confidence":0.61044960000000003663700454126228578388690948486328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Were they okay?","start":1471800,"end":1472299,"confidence":0.8359995000000000064943606048473156988620758056640625},{"sentiment":"POSITIVE","speaker":"B","text":"Yes, I know someone in from Cherries, so yes, they were actually all right.","start":1473391,"end":1476573,"confidence":0.8867730000000000334381411448703147470951080322265625},{"sentiment":"NEUTRAL","speaker":"A","text":"You know some of the names?","start":1477759,"end":1478723,"confidence":0.7950927599999999539903683398733846843242645263671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, yes I do.","start":1480030,"end":1481123,"confidence":0.476713419999999998832862502240459434688091278076171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you give me just a couple?","start":1481429,"end":1482780,"confidence":0.83568900000000001515587655376293696463108062744140625},{"sentiment":"POSITIVE","speaker":"A","text":"It just really helps to solidify the statement is all.","start":1482957,"end":1485288,"confidence":0.82029540000000000787849785410799086093902587890625},{"sentiment":"NEUTRAL","speaker":"B","text":"There was Elizabeth Campbell.","start":1485996,"end":1487379,"confidence":0.84413360000000003946496462958748452365398406982421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":1490849,"end":1491171,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Sharon McAllister.","start":1491801,"end":1492930,"confidence":0.81683450000000001889333134386106394231319427490234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":1494641,"end":1494915,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"That was two.","start":1495206,"end":1496303,"confidence":0.70508665000000003697522288348409347236156463623046875},{"sentiment":"NEUTRAL","speaker":"B","text":"And then my brother Kevin, he was in there too.","start":1496497,"end":1498288,"confidence":0.8921219000000000232120100918109528720378875732421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Your brother Kevin was in there too.","start":1498353,"end":1500321,"confidence":0.89857565999999999828418140168651007115840911865234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Is he an older brother?","start":1500978,"end":1502094,"confidence":0.90338960000000001482334255342721007764339447021484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Younger, okay.","start":1503672,"end":1504801,"confidence":0.61619776000000003879364385284134186804294586181640625},{"sentiment":"NEUTRAL","speaker":"A","text":"He's youngest.","start":1505204,"end":1505769,"confidence":0.77470300000000003048938879146589897572994232177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Youngest, okay, got that.","start":1506576,"end":1508995,"confidence":0.70248929999999998319282212833059020340442657470703125},{"sentiment":"NEGATIVE","speaker":"A","text":"Did anything happen here that you would now consider abuse, neglect, or harmful as an adult?","start":1511360,"end":1515273,"confidence":0.77506079999999999419202367789694108068943023681640625},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":1516227,"end":1516324,"confidence":0.49361873000000000555331780560663901269435882568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, okay.","start":1516874,"end":1517391,"confidence":0.595505830000000013768612916464917361736297607421875},{"sentiment":"NEUTRAL","speaker":"A","text":"And I know the question is, what was different about this placement compared with the others?","start":1520372,"end":1524026,"confidence":0.82266706000000000553740164832561276853084564208984375},{"sentiment":"NEUTRAL","speaker":"A","text":"I know you said it was the best one.","start":1524091,"end":1525514,"confidence":0.490764680000000008686100727572920732200145721435546875},{"sentiment":"NEUTRAL","speaker":"A","text":"What made it the best one?","start":1526662,"end":1527665,"confidence":0.5820027599999999523561200476251542568206787109375},{"sentiment":"POSITIVE","speaker":"B","text":"The staff are actually very nice.","start":1528070,"end":1530880,"confidence":0.98481560000000001320330511589418165385723114013671875},{"sentiment":"NEUTRAL","speaker":"B","text":"The husband\u2014 there was a husband and wife that owned the fruiters as well, but they ran that.","start":1531710,"end":1535630,"confidence":0.87488469999999995962980392505414783954620361328125},{"sentiment":"NEUTRAL","speaker":"B","text":"So I don't know if you\u2014 I can't remember, but I knew Mr Rankin.","start":1536090,"end":1540010,"confidence":0.81047826999999994512791090528480708599090576171875},{"sentiment":"NEUTRAL","speaker":"B","text":"He used to take us to the fruiters.","start":1540010,"end":1541050,"confidence":0.85172020000000003836504447463084943592548370361328125},{"sentiment":"NEUTRAL","speaker":"B","text":"And Mr\u2014 who, sorry?","start":1541790,"end":1543410,"confidence":0.5725078999999999584957777187810279428958892822265625},{"sentiment":"NEUTRAL","speaker":"B","text":"His name is Mr Rankin.","start":1543450,"end":1544820,"confidence":0.85645749999999998269828438424156047403812408447265625},{"sentiment":"NEGATIVE","speaker":"B","text":"I can't remember his first name.","start":1544850,"end":1545810,"confidence":0.510623040000000028015847419737838208675384521484375},{"sentiment":"NEUTRAL","speaker":"B","text":"The fruiters in that, in Welshgate, were just along the way where I stayed in Paisley.","start":1545810,"end":1551310,"confidence":0.90300875999999996590617001857026480138301849365234375},{"sentiment":"NEUTRAL","speaker":"B","text":"So there's something called Paisley.","start":1551690,"end":1552610,"confidence":0.8724561299999999963716845741146244108676910400390625},{"sentiment":"NEUTRAL","speaker":"B","text":"On the fruiters, and he used to take you to the fruiters and that, and you just used to help yourself.","start":1552670,"end":1555440,"confidence":0.84977460000000004658460284190368838608264923095703125},{"sentiment":"POSITIVE","speaker":"A","text":"I remember to see the shed and I just thought\u2014 Okay, I'm glad that there was at least, you know, one place that was safe for you.","start":1555998,"end":1564491,"confidence":0.84400679999999994596038277450134046375751495361328125},{"sentiment":"NEUTRAL","speaker":"B","text":"That was the only one, aye.","start":1564555,"end":1566497,"confidence":0.74711852999999994739965814005699940025806427001953125},{"sentiment":"POSITIVE","speaker":"A","text":"Oh, bless you.","start":1566802,"end":1567396,"confidence":0.84304075999999994461830965519766323268413543701171875},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm going to move on now to Newfield.","start":1568199,"end":1571297,"confidence":0.88564556999999999309380882550613023340702056884765625},{"sentiment":"NEUTRAL","speaker":"A","text":"So I can see that you were there for about 6 months as well.","start":1571715,"end":1574155,"confidence":0.88086253000000003243741275582578964531421661376953125},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":1574909,"end":1575166,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"What was Newfield in a sense of, was it a house?","start":1575632,"end":1579276,"confidence":0.8909108999999999500829517273814417421817779541015625},{"sentiment":"NEUTRAL","speaker":"B","text":"It was not, it was units.","start":1580769,"end":1582037,"confidence":0.6325878499999999515779336434206925332546234130859375},{"sentiment":"NEUTRAL","speaker":"B","text":"There was like 4 or 5 different units because it was a residential home for boys and girls.","start":1582230,"end":1586308,"confidence":0.91526249999999997886135361113701947033405303955078125},{"sentiment":"NEUTRAL","speaker":"A","text":"It was a residential, okay, boys and girls, plus the school was inside.","start":1588518,"end":1593184,"confidence":0.81435709999999994490593735463335178792476654052734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, and how many people were there to a unit?","start":1597877,"end":1602747,"confidence":0.83478266000000000968128688327851705253124237060546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you remember it all?","start":1602796,"end":1603553,"confidence":0.81777990000000000403446165364584885537624359130859375},{"sentiment":"POSITIVE","speaker":"A","text":"That's okay.","start":1605400,"end":1605758,"confidence":0.73359823000000001780307457011076621711254119873046875},{"sentiment":"NEUTRAL","speaker":"B","text":"I'd say 6 plus, wasn't it?","start":1606571,"end":1608459,"confidence":0.8543162300000000097810470833792351186275482177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":1608524,"end":1608833,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"So we'll go with like just 6 or more to a unit, and you said there was about 4 or 5 units?","start":1609266,"end":1617634,"confidence":0.8696272400000000235564812101074494421482086181640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, there was.","start":1618563,"end":1619237,"confidence":0.6856457000000000245876208282425068318843841552734375},{"sentiment":"NEUTRAL","speaker":"B","text":"They were named after islands: Campsie, South, Iona.","start":1620006,"end":1625953,"confidence":0.88074784999999999879349843467934988439083099365234375},{"sentiment":"NEUTRAL","speaker":"A","text":"They were named after islands.","start":1626418,"end":1627412,"confidence":0.80466205000000001756887968440423719584941864013671875},{"sentiment":"NEUTRAL","speaker":"A","text":"And I've got you down as being in the Campsie unit, is that right?","start":1628903,"end":1631612,"confidence":0.8058362999999999498612623938242904841899871826171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, I was in Campsie and South.","start":1632189,"end":1633407,"confidence":0.8015255999999999492189317606971599161624908447265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Campsie and South?","start":1634369,"end":1635299,"confidence":0.848520900000000022345147954183630645275115966796875},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":1635957,"end":1636037,"confidence":0.49361873000000000555331780560663901269435882568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":1636213,"end":1638685,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, what about the units?","start":1639889,"end":1642649,"confidence":0.82584230000000002913651542257866822183132171630859375},{"sentiment":"NEUTRAL","speaker":"A","text":"What did they look like?","start":1642778,"end":1643933,"confidence":0.85131495999999995394347251931321807205677032470703125},{"sentiment":"NEUTRAL","speaker":"A","text":"You know, was there a kitchen, dining room?","start":1643997,"end":1647015,"confidence":0.8849525000000000307665004584123380482196807861328125},{"sentiment":"NEUTRAL","speaker":"A","text":"There was a kitchen, dining room, yes.","start":1647833,"end":1649101,"confidence":0.75414323999999999248444737531826831400394439697265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Couches.","start":1649197,"end":1649631,"confidence":0.6637350300000000036249048207537271082401275634765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Just looked like\u2014 the units kind of looked like a house, you know what I mean?","start":1650096,"end":1654446,"confidence":0.7557576299999999580592202619300223886966705322265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":1655376,"end":1655714,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"What about your bedroom?","start":1657142,"end":1659421,"confidence":0.85422889999999995769286442737211473286151885986328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you have your own bedroom or did you share?","start":1659469,"end":1661186,"confidence":0.88658029999999998782556076548644341528415679931640625},{"sentiment":"NEUTRAL","speaker":"A","text":"I had my own bedroom, yes.","start":1661748,"end":1662678,"confidence":0.7396019700000000529627186551806516945362091064453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Own bedroom.","start":1662935,"end":1663544,"confidence":0.72360473999999996852494632548769004642963409423828125},{"sentiment":"NEUTRAL","speaker":"A","text":"And what about bathrooms?","start":1663736,"end":1664747,"confidence":0.62547856999999995597505630939849652349948883056640625},{"sentiment":"POSITIVE","speaker":"B","text":"Yes, there was shared bathrooms, yes, for the residents.","start":1665885,"end":1668804,"confidence":0.50984010000000001827658024922129698097705841064453125},{"sentiment":"NEUTRAL","speaker":"A","text":"And what about showers?","start":1669189,"end":1670119,"confidence":0.778929769999999965790493661188520491123199462890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Was there shared showers?","start":1670215,"end":1671081,"confidence":0.90700440000000004392433083921787329018115997314453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Eh, can't remember, but I know there was baths.","start":1672139,"end":1674384,"confidence":0.75011145999999995215290482519776560366153717041015625},{"sentiment":"NEUTRAL","speaker":"A","text":"I remember that back then.","start":1674625,"end":1675619,"confidence":0.76869569999999998177742099869647063314914703369140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Were they shared baths, so kind of everyone would take it in turns to use the baths?","start":1675988,"end":1679291,"confidence":0.89974849999999995109334349763230420649051666259765625},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":1679997,"end":1680157,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":1680734,"end":1680991,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"What about routines?","start":1682017,"end":1682755,"confidence":0.80839497000000004600650527208927087485790252685546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Was there any specific kind of bathing routine, you know, was it you have to bath in the morning and night, or?","start":1682819,"end":1688335,"confidence":0.907575299999999973721287460648454725742340087890625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, not really.","start":1689237,"end":1690059,"confidence":0.59273153999999994567815519985742866992950439453125},{"sentiment":"NEGATIVE","speaker":"A","text":"No, no.","start":1690123,"end":1690462,"confidence":0.53180579999999999518678350796108134090900421142578125},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay, I think it was kind of your choice, if you know what I mean.","start":1690703,"end":1695504,"confidence":0.8066126000000000129119825942325405776500701904296875},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, okay.","start":1695859,"end":1696584,"confidence":0.55090344000000002200323478973587043583393096923828125},{"sentiment":"NEUTRAL","speaker":"A","text":"You didn't have a choice?","start":1696890,"end":1697599,"confidence":0.55940920000000005085638576929341070353984832763671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, you had a choice?","start":1698416,"end":1699308,"confidence":0.6313317400000000301218960885307751595973968505859375},{"sentiment":"NEUTRAL","speaker":"B","text":"It was up to you, but nobody ever said to you, go for a shower in the bathroom every day, which I think you should have.","start":1700200,"end":1706025,"confidence":0.72147744999999996462491935744765214622020721435546875},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, okay.","start":1706382,"end":1709626,"confidence":0.55090344000000002200323478973587043583393096923828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, what about the food?","start":1709853,"end":1711312,"confidence":0.7808804499999999482184875887469388544559478759765625},{"sentiment":"POSITIVE","speaker":"B","text":"I think it's actually all right, as I can remember, but I cannae remember that much, darling.","start":1714107,"end":1718467,"confidence":0.67588013000000002339362481507123447954654693603515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, again, it's just one of them.","start":1718888,"end":1720330,"confidence":0.53638960000000002192876991102821193635463714599609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Right.","start":1721074,"end":1724372,"confidence":0.56647499999999995079491554861306212842464447021484375},{"sentiment":"NEUTRAL","speaker":"A","text":"And what about toiletries?","start":1727298,"end":1729787,"confidence":0.63984834999999995464037283454672433435916900634765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you remember being provided shower gel, toothpaste, toothbrush?","start":1729933,"end":1733046,"confidence":0.87232220000000004755946747536654584109783172607421875},{"sentiment":"NEGATIVE","speaker":"A","text":"No, I cannae, no.","start":1733938,"end":1734684,"confidence":0.72629284999999998984065996410208754241466522216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Is that that you can't remember, you weren't given them?","start":1735349,"end":1737733,"confidence":0.51369553999999995053116208509891293942928314208984375},{"sentiment":"NEUTRAL","speaker":"A","text":"I cannae remember.","start":1738658,"end":1739493,"confidence":0.57684827000000005181590267966384999454021453857421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, no, that's okay.","start":1739558,"end":1740332,"confidence":0.51965859999999997054231926085776649415493011474609375},{"sentiment":"NEUTRAL","speaker":"A","text":"I just wanted to clarify that I didn't get that any mistaken.","start":1740381,"end":1742784,"confidence":0.75092119999999995538786379256634972989559173583984375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I can't remember.","start":1743590,"end":1745410,"confidence":0.5773321399999999936625272312085144221782684326171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Then I got to be about older.","start":1745410,"end":1746300,"confidence":0.81786864999999997483115521390573121607303619384765625},{"sentiment":"NEUTRAL","speaker":"B","text":"I know of it, but no, I can't remember that, no.","start":1746730,"end":1749710,"confidence":0.5990621000000000417884393755230121314525604248046875},{"sentiment":"POSITIVE","speaker":"A","text":"Okay, no problem at all.","start":1749710,"end":1751250,"confidence":0.77047074000000004279087306713336147367954254150390625},{"sentiment":"NEUTRAL","speaker":"A","text":"And what about contact with family?","start":1751250,"end":1752550,"confidence":0.80625194000000000027483793019200675189495086669921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Was there still no contact?","start":1752550,"end":1753660,"confidence":0.81739930000000005083649057269212789833545684814453125},{"sentiment":"NEGATIVE","speaker":"B","text":"Eh, I don't think anybody ever came to see me in the tube, no.","start":1754690,"end":1758690,"confidence":0.6019003400000000336689254254451952874660491943359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":1758690,"end":1759890,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"What about the staff?","start":1759890,"end":1760710,"confidence":0.7918730000000000490700813315925188362598419189453125},{"sentiment":"NEUTRAL","speaker":"A","text":"What were the staff like in this place?","start":1760710,"end":1762230,"confidence":0.75525549999999996853006223318516276776790618896484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Half and half.","start":1763270,"end":1763770,"confidence":0.6354288500000000450285142505890689790248870849609375},{"sentiment":"NEGATIVE","speaker":"B","text":"Half of them were alright, half of them were arseholes.","start":1763880,"end":1765790,"confidence":0.7895911300000000299093017019913531839847564697265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":1765990,"end":1767590,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't know what I need to put.","start":1767590,"end":1769470,"confidence":0.6728465999999999613834233969100750982761383056640625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, no, say what you need to say, honestly.","start":1769830,"end":1771650,"confidence":0.7108658599999999605500988764106296002864837646484375},{"sentiment":"NEUTRAL","speaker":"A","text":"There's no\u2014 You're all right?","start":1771830,"end":1774080,"confidence":0.77038940000000000196678229258395731449127197265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Some of them are all right, some of them were just\u2014 shouldn't have been there, if you know what I mean.","start":1774080,"end":1778930,"confidence":0.65621483000000002672180698937154375016689300537109375},{"sentiment":"NEUTRAL","speaker":"A","text":"What about the other children there?","start":1779280,"end":1780719,"confidence":0.7337577299999999969060127114062197506427764892578125},{"sentiment":"NEUTRAL","speaker":"B","text":"Eh, it's kind of\u2014 some of them are all right, some of them aren't.","start":1782240,"end":1784340,"confidence":0.650120260000000005362608135328628122806549072265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Kinda, they've probably seen this, they've probably seen the same as me.","start":1784860,"end":1788640,"confidence":0.70684420000000003359019729032297618687152862548828125},{"sentiment":"NEUTRAL","speaker":"B","text":"He was all right, he wasn't.","start":1788640,"end":1789470,"confidence":0.6023676399999999819812046553124673664569854736328125},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, well, you're never going to get along with everyone.","start":1789760,"end":1791830,"confidence":0.810024260000000051462620831443928182125091552734375},{"sentiment":"NEUTRAL","speaker":"A","text":"That's it, kinda.","start":1792840,"end":1793580,"confidence":0.7245454000000000061021410147077403962612152099609375},{"sentiment":"NEGATIVE","speaker":"B","text":"You don't know them, so yeah, you go, ah, fuck you.","start":1793580,"end":1797600,"confidence":0.903657200000000049300297177978791296482086181640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":1797600,"end":1798000,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"What about any rules?","start":1800486,"end":1801248,"confidence":0.790820599999999984675014275126159191131591796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Was there any rules that you can remember from here?","start":1801312,"end":1803434,"confidence":0.87199689999999996370405597190256230533123016357421875},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":1805444,"end":1806041,"confidence":0.49361873000000000555331780560663901269435882568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"What about any punishments?","start":1806767,"end":1807589,"confidence":0.739098699999999997345412339200265705585479736328125},{"sentiment":"NEGATIVE","speaker":"B","text":"I used to get locked in your room and battered and all that in there.","start":1808783,"end":1811412,"confidence":0.6581347600000000408471123591880314052104949951171875},{"sentiment":"NEGATIVE","speaker":"B","text":"I didn't like that place at all.","start":1811621,"end":1813412,"confidence":0.97276412999999994912769807342556305229663848876953125},{"sentiment":"NEUTRAL","speaker":"A","text":"So they would take you to your room?","start":1813944,"end":1815218,"confidence":0.83307432999999997402795770540251396596431732177734375},{"sentiment":"NEGATIVE","speaker":"B","text":"Some of the staff used to hit you and things like that, throw you in your room and things like that.","start":1816842,"end":1820676,"confidence":0.74064326000000002547807298469706438481807708740234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":1823137,"end":1823317,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"So I know you've just said that, but I'll ask the same question again.","start":1825569,"end":1828060,"confidence":0.68349504000000005365933475331985391676425933837890625},{"sentiment":"NEGATIVE","speaker":"A","text":"Did anything happen there that as an adult you now consider to be abuse, neglect, or harmful?","start":1828174,"end":1832752,"confidence":0.7850904499999999952564166960655711591243743896484375},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":1833560,"end":1833834,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"And how would you label that?","start":1834221,"end":1836010,"confidence":0.789768000000000025551116777933202683925628662109375},{"sentiment":"NEGATIVE","speaker":"B","text":"Physical abuse, getting hit and battered, and cleaning your room and locked in your room.","start":1837219,"end":1840298,"confidence":0.87644880000000002784332764349528588354587554931640625},{"sentiment":"NEUTRAL","speaker":"B","text":"I haven't done that.","start":1840427,"end":1841330,"confidence":0.60463845999999998870322315269731916487216949462890625},{"sentiment":"NEGATIVE","speaker":"B","text":"I just didn't like the place at all.","start":1843199,"end":1844670,"confidence":0.97251790000000004621227844836539588868618011474609375},{"sentiment":"NEGATIVE","speaker":"B","text":"I just couldn't stand it.","start":1844750,"end":1846189,"confidence":0.95413183999999995332785829305066727101802825927734375},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":1849060,"end":1849220,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEGATIVE","speaker":"B","text":"And you've made a complaint, tell staff, as I said to you, you just get knocked.","start":1851478,"end":1855212,"confidence":0.49427164000000001209400579682551324367523193359375},{"sentiment":"NEGATIVE","speaker":"B","text":"They just ignore you.","start":1855456,"end":1857307,"confidence":0.81751300000000004519762342169997282326221466064453125},{"sentiment":"NEGATIVE","speaker":"A","text":"And who was responsible for the physical abuse?","start":1861039,"end":1864436,"confidence":0.7074929500000000093251628641155548393726348876953125},{"sentiment":"NEUTRAL","speaker":"B","text":"The staff.","start":1865869,"end":1866271,"confidence":0.69549790000000000222968310481519438326358795166015625},{"sentiment":"NEUTRAL","speaker":"A","text":"The staff.","start":1866448,"end":1866915,"confidence":0.69549790000000000222968310481519438326358795166015625},{"sentiment":"NEUTRAL","speaker":"A","text":"And was there any, you know, was it just a particular set of staff or was it kind of all of them?","start":1867012,"end":1870491,"confidence":0.836760640000000055493956097052432596683502197265625},{"sentiment":"NEUTRAL","speaker":"B","text":"No, just this kind of, as I said to you, some of them are alright, some of them on me.","start":1871290,"end":1875689,"confidence":0.53657440000000000690505430611665360629558563232421875},{"sentiment":"NEGATIVE","speaker":"B","text":"Yeah, you know, it's not in order.","start":1876757,"end":1877824,"confidence":0.71146830000000005345128784028929658234119415283203125},{"sentiment":"NEUTRAL","speaker":"B","text":"You probably notice that in all your claims you're dealing with someone.","start":1877905,"end":1879944,"confidence":0.67756486000000004654708618545555509626865386962890625},{"sentiment":"NEUTRAL","speaker":"B","text":"A lot of people, some of the staff they like, and some of them they're just\u2014 no.","start":1880187,"end":1883973,"confidence":0.486886140000000022798332111051422543823719024658203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":1884766,"end":1885025,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEGATIVE","speaker":"A","text":"So can you give me one clear example of a time when you were physically abused?","start":1886530,"end":1892682,"confidence":0.62280889999999999862012600715388543903827667236328125},{"sentiment":"NEUTRAL","speaker":"A","text":"What happened beforehand, what happened during, and what happened after?","start":1893069,"end":1896394,"confidence":0.87064419999999997923367800467531196773052215576171875},{"sentiment":"NEUTRAL","speaker":"B","text":"But it's just, just\u2014 I can't even remember what happened before that.","start":1897910,"end":1902070,"confidence":0.560964699999999982793497110833413898944854736328125},{"sentiment":"NEGATIVE","speaker":"B","text":"I remember getting hot grabbed and threw my room and things up.","start":1902135,"end":1905514,"confidence":0.86280875999999995240585803912836126983165740966796875},{"sentiment":"NEUTRAL","speaker":"A","text":"So can you remember where it happened?","start":1906571,"end":1907970,"confidence":0.86287199999999997235278215157450176775455474853515625},{"sentiment":"NEUTRAL","speaker":"A","text":"You know, was it in a communal area?","start":1908018,"end":1909644,"confidence":0.8714577599999999701907427152036689221858978271484375},{"sentiment":"NEUTRAL","speaker":"B","text":"It was in a\u2014 no, it wasn't in a communal area, it was in a private bit.","start":1910590,"end":1913458,"confidence":0.81568854999999995669668351183645427227020263671875},{"sentiment":"NEUTRAL","speaker":"A","text":"In a private what, sorry?","start":1914349,"end":1915289,"confidence":0.5803930999999999951199924907996319234371185302734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Just in a private bit.","start":1916035,"end":1917023,"confidence":0.78702645999999998327467665149015374481678009033203125},{"sentiment":"NEUTRAL","speaker":"A","text":"In a private bit of the unit.","start":1917671,"end":1919178,"confidence":0.758818030000000032231355362455360591411590576171875},{"sentiment":"NEUTRAL","speaker":"A","text":"And so what did the member of staff do?","start":1921766,"end":1924274,"confidence":0.80683329999999997550474972740630619227886199951171875},{"sentiment":"NEGATIVE","speaker":"B","text":"He actually just grabbed me and And actually punched me and actually threw me on the bed, then locked the door.","start":1927324,"end":1934308,"confidence":0.766523700000000030030378184164874255657196044921875},{"sentiment":"NEGATIVE","speaker":"A","text":"Did he physically hurt you apart from grabbing you?","start":1936950,"end":1939087,"confidence":0.52810670000000003998508191216387785971164703369140625},{"sentiment":"NEGATIVE","speaker":"A","text":"Yes, he actually whacked me.","start":1940001,"end":1941061,"confidence":0.726335469999999983059524311101995408535003662109375},{"sentiment":"NEGATIVE","speaker":"A","text":"He actually punched me.","start":1943042,"end":1946874,"confidence":0.72567459999999994746389120336971245706081390380859375},{"sentiment":"NEUTRAL","speaker":"A","text":"And where did that hit?","start":1947266,"end":1948130,"confidence":0.77232730000000004988436330677359364926815032958984375},{"sentiment":"NEUTRAL","speaker":"A","text":"At my face.","start":1949733,"end":1950325,"confidence":0.67035294000000000824712742542033083736896514892578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, and was there a mark after, I'm assuming?","start":1951910,"end":1954403,"confidence":0.9026747299999999807340600455063395202159881591796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, I suppose.","start":1955070,"end":1955815,"confidence":0.716240800000000010783196557895280420780181884765625},{"sentiment":"NEGATIVE","speaker":"A","text":"And then he locked you in your room?","start":1957008,"end":1958134,"confidence":0.61758166999999997148762531651300378143787384033203125},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":1960300,"end":1960655,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"And how long were you left for?","start":1961220,"end":1962448,"confidence":0.85448175999999997909384319427772425115108489990234375},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, a good few hours.","start":1963481,"end":1964337,"confidence":0.7231300499999999686906448914669454097747802734375},{"sentiment":"NEUTRAL","speaker":"A","text":"And can you remember what happened when you were let out of your room?","start":1967747,"end":1969867,"confidence":0.84147220000000000350581785824033431708812713623046875},{"sentiment":"POSITIVE","speaker":"B","text":"I was just like, my roommate, quite a nice staff actually, what happened to your face?","start":1971132,"end":1975255,"confidence":0.71664625000000004018119170723366551101207733154296875},{"sentiment":"NEGATIVE","speaker":"B","text":"I said he whacked me, and then all of a sudden, and get caught up a bit, I fail.","start":1976079,"end":1981512,"confidence":0.711384699999999980946085997857153415679931640625},{"sentiment":"NEUTRAL","speaker":"B","text":"That's what they used to say.","start":1981931,"end":1982847,"confidence":0.74772749999999998937738610038650222122669219970703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Obviously, a young lady and they're adults, they've got to believe they're adults.","start":1984842,"end":1988380,"confidence":0.59068525000000005054090479461592622101306915283203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, that's what happens.","start":1989827,"end":1994275,"confidence":0.63284160000000000412256895288010127842426300048828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, now how often did this happen?","start":1996730,"end":1999260,"confidence":0.72298549999999994764010580183821730315685272216796875},{"sentiment":"NEUTRAL","speaker":"B","text":"A couple of times.","start":2000613,"end":2001403,"confidence":0.6749475000000000335376171278767287731170654296875},{"sentiment":"NEUTRAL","speaker":"A","text":"But it wasn't a regular occurrence?","start":2003369,"end":2004916,"confidence":0.70891040000000005161240324014215730130672454833984375},{"sentiment":"NEUTRAL","speaker":"B","text":"No, it's just Couple of times with certain staff, yes.","start":2006402,"end":2009002,"confidence":0.836978259999999973928197505301795899868011474609375},{"sentiment":"NEGATIVE","speaker":"A","text":"And did it ever change or become worse?","start":2009576,"end":2011546,"confidence":0.781643199999999982452436597668565809726715087890625},{"sentiment":"NEUTRAL","speaker":"B","text":"No, not really, no.","start":2013722,"end":2015189,"confidence":0.59067919999999995983586131842457689344882965087890625},{"sentiment":"NEGATIVE","speaker":"B","text":"Just kind of the same people all the time.","start":2015334,"end":2016881,"confidence":0.80756724000000001950638761627487838268280029296875},{"sentiment":"NEGATIVE","speaker":"B","text":"They just used to hit me and grab me and throw me in the room.","start":2017026,"end":2020572,"confidence":0.80633790000000005182556606087018735706806182861328125},{"sentiment":"NEGATIVE","speaker":"B","text":"Never liked the place, never liked Newfield at all.","start":2020975,"end":2022748,"confidence":0.96321920000000005313012252372573129832744598388671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":2024610,"end":2025434,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":2027939,"end":2028133,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"And what was the immediate effect from this?","start":2029393,"end":2030848,"confidence":0.82731209999999999471498313141637481749057769775390625},{"sentiment":"NEUTRAL","speaker":"A","text":"You know, was there still, was there any bedwetting, sleep problems?","start":2030945,"end":2033579,"confidence":0.5965823500000000390031118513434194028377532958984375},{"sentiment":"NEGATIVE","speaker":"B","text":"You're bedwetting, you don't want to go to sleep and then this happens to you.","start":2034350,"end":2038815,"confidence":0.8897842000000000250992115979897789657115936279296875},{"sentiment":"NEUTRAL","speaker":"B","text":"You lie awake all night thinking you've got to clean the hickey and all that as well.","start":2039621,"end":2042136,"confidence":0.55075700000000005207567710385774262249469757080078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":2048263,"end":2048425,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"It's kind of one of the places I like to forget.","start":2048668,"end":2050692,"confidence":0.57562846000000000845631120682810433208942413330078125},{"sentiment":"NEGATIVE","speaker":"A","text":"I just don't like that at all.","start":2050789,"end":2052069,"confidence":0.96185609999999999164543851293274201452732086181640625},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, absolutely understandable.","start":2052717,"end":2054271,"confidence":0.61704325999999998231260178727097809314727783203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Just going to ask really quick, just like I asked with the old one, in Newfield, what were the staff like when you did wet the bed?","start":2055150,"end":2062112,"confidence":0.84118709999999996540509528131224215030670166015625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, some, as I said, some of them used to change it, some of them didn't bother at all.","start":2063283,"end":2067449,"confidence":0.66050260000000005078391041024588048458099365234375},{"sentiment":"NEUTRAL","speaker":"A","text":"And the ones that didn't bother, was that left to you to deal with?","start":2067850,"end":2070301,"confidence":0.527191100000000023584334485349245369434356689453125},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":2071199,"end":2071455,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, and was that so, for example, you would have to change your own bedsheets or go for a quick bath, clean off?","start":2071856,"end":2080172,"confidence":0.85992025999999999186229615588672459125518798828125},{"sentiment":"POSITIVE","speaker":"A","text":"That's a good day yourself, yes.","start":2081070,"end":2082608,"confidence":0.959922399999999953479346004314720630645751953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, and some, some would help and some just wouldn't?","start":2083554,"end":2086358,"confidence":0.61795560000000004929887609250727109611034393310546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Some of them are all right, some of them Okay, um, did the same thing happen to anyone else, or did you ever witness anything?","start":2086983,"end":2101697,"confidence":0.78515699999999999381117277152952738106250762939453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, I'm sure a few people in here now, you've witnessed it, you've seen it happening, and things like that.","start":2102039,"end":2109673,"confidence":0.7397894000000000414019041272695176303386688232421875},{"sentiment":"NEUTRAL","speaker":"A","text":"And would other people have seen it happening to you?","start":2111177,"end":2112956,"confidence":0.79981846000000000884710971149615943431854248046875},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":2113214,"end":2113457,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":2118646,"end":2118999,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you tell anyone what was happening?","start":2120333,"end":2122133,"confidence":0.815003200000000038727421269868500530719757080078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, I told other members of staff, but as I said to you, when you're that young, they don't believe you.","start":2122905,"end":2126874,"confidence":0.527322199999999963182517603854648768901824951171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Actually, they don't think I'm as bad as much as you do, you know.","start":2129257,"end":2132183,"confidence":0.50487333999999994826879401443875394761562347412109375},{"sentiment":"NEUTRAL","speaker":"A","text":"And what was different about this care placement compared to the others?","start":2138333,"end":2141238,"confidence":0.8216061999999999532207084484980441629886627197265625},{"sentiment":"NEGATIVE","speaker":"B","text":"Just, just, I don't know what it was.","start":2142570,"end":2145140,"confidence":0.641640699999999952751750242896378040313720703125},{"sentiment":"NEGATIVE","speaker":"B","text":"I just, I couldn't take that.","start":2145180,"end":2146060,"confidence":0.92254080000000004968541134076076559722423553466796875},{"sentiment":"NEGATIVE","speaker":"B","text":"I just didn't like it.","start":2146060,"end":2147020,"confidence":0.943248599999999992604671206208877265453338623046875},{"sentiment":"NEGATIVE","speaker":"B","text":"I couldn't take the voice at all.","start":2148140,"end":2149480,"confidence":0.93653120000000000811013478596578352153301239013671875},{"sentiment":"NEGATIVE","speaker":"B","text":"I just couldn't make it.","start":2149480,"end":2150540,"confidence":0.85702675999999999856271415410446934401988983154296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Some homes you mustn't go around, some homes you don't.","start":2151770,"end":2154790,"confidence":0.5919993500000000352656570612452924251556396484375},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, absolutely.","start":2155160,"end":2157900,"confidence":0.5014298999999999839616293684230186045169830322265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, I'm now going to move on to Balrossie.","start":2158090,"end":2160510,"confidence":0.84422180000000002220161832156009040772914886474609375},{"sentiment":"NEUTRAL","speaker":"A","text":"So just for your knowledge, there is only 2 placements left, so we're going to do Balrossie now and then we'll do Kibble, and then that is everything for the in-depth of each placement.","start":2160520,"end":2168880,"confidence":0.85706925000000000469668748337426222860813140869140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":2168880,"end":2169380,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, would you like to take a break at all, or you're happy to continue?","start":2170032,"end":2172779,"confidence":0.81762904000000002913139951488119550049304962158203125},{"sentiment":"NEUTRAL","speaker":"B","text":"No, Marie, I've got a can.","start":2173551,"end":2174530,"confidence":0.7171848400000000456344650956452824175357818603515625},{"sentiment":"POSITIVE","speaker":"A","text":"Perfect.","start":2175494,"end":2176057,"confidence":0.76724212999999996664968193726963363587856292724609375},{"sentiment":"NEUTRAL","speaker":"A","text":"What type of setting was Balrossie?","start":2177744,"end":2179286,"confidence":0.8629828699999999574998810203396715223789215087890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Was it a residential school or a house?","start":2179350,"end":2181914,"confidence":0.8469252000000000446533476861077360808849334716796875},{"sentiment":"NEUTRAL","speaker":"B","text":"A residential de-listed school.","start":2182398,"end":2184076,"confidence":0.7249486000000000540666178494575433433055877685546875},{"sentiment":"NEUTRAL","speaker":"B","text":"It was\u2014 there was what, 1, 2, 3\u2014 I think it was like 1, 2, 3, 5 houses.","start":2184172,"end":2190585,"confidence":0.8881984000000000545327338841161690652370452880859375},{"sentiment":"NEUTRAL","speaker":"B","text":"It's actually turned into flats now.","start":2192833,"end":2195113,"confidence":0.51609979999999999744630940767819993197917938232421875},{"sentiment":"NEUTRAL","speaker":"B","text":"It's in Kilmacomb, and Some of the flats are worth a fortune.","start":2195242,"end":2199641,"confidence":0.52328110000000005452847062770160846412181854248046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, and how long were you in there for?","start":2200219,"end":2202740,"confidence":0.84570014000000004461554681256529875099658966064453125},{"sentiment":"NEUTRAL","speaker":"A","text":"I believe that looks like a year and a half, 2 years maybe.","start":2202805,"end":2205888,"confidence":0.7888052500000000133439925775746814906597137451171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Looks like you were there for about 1, 2\u2014 I'm trying to work out\u2014 2 years minus 1 month, right?","start":2206338,"end":2214320,"confidence":0.8291377399999999564528252449235878884792327880859375},{"sentiment":"NEUTRAL","speaker":"A","text":"About 23 months, that's it.","start":2214834,"end":2216696,"confidence":0.83012929999999995889226056533516384661197662353515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, yeah, I remember that because I ain't got no memorable losses because I remember talking to a couple of police officers and they said it was getting renovated on the flats.","start":2217724,"end":2228358,"confidence":0.5785271499999999900154534770990721881389617919921875},{"sentiment":"POSITIVE","speaker":"B","text":"Wow, okay.","start":2229486,"end":2230437,"confidence":0.88332209999999999894271240918897092342376708984375},{"sentiment":"NEGATIVE","speaker":"B","text":"And it was a lassie building, so they didn't understand that.","start":2231098,"end":2232919,"confidence":0.5719414400000000231472085943096317350864410400390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so again, kind of like what with the rest, what was your daily life?","start":2234530,"end":2242175,"confidence":0.83703179999999999250093196678790263831615447998046875},{"sentiment":"NEUTRAL","speaker":"A","text":"So what was the actual accommodation like?","start":2242240,"end":2243958,"confidence":0.816007139999999964175003697164356708526611328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you have your own bedroom?","start":2244022,"end":2245287,"confidence":0.8634634599999999604591494062333367764949798583984375},{"sentiment":"NEUTRAL","speaker":"B","text":"No, it was dormitories.","start":2245886,"end":2246988,"confidence":0.6460873499999999491905100512667559087276458740234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, and how many did you share with?","start":2249561,"end":2251993,"confidence":0.8933211599999999474874812221969477832317352294921875},{"sentiment":"NEUTRAL","speaker":"A","text":"4.","start":2254589,"end":2254654,"confidence":0.52513105000000004363158723208471201360225677490234375},{"sentiment":"NEUTRAL","speaker":"A","text":"And were they 4 other males?","start":2254767,"end":2256075,"confidence":0.8914212999999999720301957495394162833690643310546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, yes, it was just boys.","start":2256140,"end":2260952,"confidence":0.67984473999999994742182707341271452605724334716796875},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":2261630,"end":2261872,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"POSITIVE","speaker":"A","text":"Okay, no problem.","start":2262115,"end":2263859,"confidence":0.58404654000000000291237256533349864184856414794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"I just have to cheque just because sometimes it can be mixed.","start":2263907,"end":2266417,"confidence":0.7226755000000000261906052401172928512096405029296875},{"sentiment":"NEUTRAL","speaker":"A","text":"What about bathroom-wise?","start":2267704,"end":2268992,"confidence":0.8212175999999999920220261628855951130390167236328125},{"sentiment":"NEUTRAL","speaker":"B","text":"It was just a 1-bed shared bathroom, yes.","start":2271548,"end":2274041,"confidence":0.80887089999999994827106775119318626821041107177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Was that just shared between the 4 of you in the dormitory, or was it shared between everyone?","start":2274445,"end":2278379,"confidence":0.8985086700000000092813934315927326679229736328125},{"sentiment":"NEUTRAL","speaker":"A","text":"There was 30 people in there.","start":2279143,"end":2280572,"confidence":0.80358154000000003858161790049052797257900238037109375},{"sentiment":"NEUTRAL","speaker":"B","text":"There was 30 of you?","start":2280828,"end":2281775,"confidence":0.85785085000000005361897592592868022620677947998046875},{"sentiment":"NEUTRAL","speaker":"B","text":"In the one floor, yes.","start":2282497,"end":2284872,"confidence":0.72434480000000001087556711354409344494342803955078125},{"sentiment":"NEUTRAL","speaker":"B","text":"It was shared between us all.","start":2285001,"end":2286605,"confidence":0.700692529999999980105940267094410955905914306640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":2287231,"end":2287665,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEGATIVE","speaker":"B","text":"Which I didn't agree with that either.","start":2288210,"end":2289655,"confidence":0.750761030000000051387587518547661602497100830078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":2290120,"end":2290521,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Were there showers, baths?","start":2291179,"end":2292463,"confidence":0.8694147500000000139408484756131656467914581298828125},{"sentiment":"NEUTRAL","speaker":"B","text":"There was just showers and urinals and sinks.","start":2293169,"end":2297759,"confidence":0.6911131999999999830919250598526559770107269287109375},{"sentiment":"NEUTRAL","speaker":"A","text":"There wasn't any baths, no.","start":2297903,"end":2299123,"confidence":0.5991962600000000360722651748801581561565399169921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":2299267,"end":2299524,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"What about any routines?","start":2300391,"end":2302188,"confidence":0.85184055999999996888760733781964518129825592041015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Was there any specific routines that they kept you in?","start":2302252,"end":2305205,"confidence":0.8682225999999999555001295448164455592632293701171875},{"sentiment":"NEUTRAL","speaker":"B","text":"No, not really.","start":2306950,"end":2308030,"confidence":0.59273153999999994567815519985742866992950439453125},{"sentiment":"NEUTRAL","speaker":"B","text":"She used to tell you in the morning, \"I'm going to shower.","start":2308030,"end":2309830,"confidence":0.8579497000000000372921249436330981552600860595703125},{"sentiment":"NEUTRAL","speaker":"B","text":"If you want a shower, go out.\" Okay.","start":2309950,"end":2312110,"confidence":0.82157899999999994822275084516149945557117462158203125},{"sentiment":"NEUTRAL","speaker":"A","text":"What about your school?","start":2312590,"end":2313330,"confidence":0.84222209999999997354080960576538927853107452392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you still do schoolwork?","start":2313330,"end":2314490,"confidence":0.8032833999999999807783979122177697718143463134765625},{"sentiment":"NEUTRAL","speaker":"A","text":"School was in Neeples.","start":2315130,"end":2316980,"confidence":0.81014160000000001726760956444195471704006195068359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, it was in there.","start":2317410,"end":2318790,"confidence":0.711504759999999958353100737440399825572967529296875},{"sentiment":"NEUTRAL","speaker":"B","text":"It was a boys' school, yes.","start":2318790,"end":2320350,"confidence":0.8875526000000000248491005550022237002849578857421875},{"sentiment":"NEUTRAL","speaker":"B","text":"You had to go to school.","start":2320350,"end":2321370,"confidence":0.60888149999999996442312522049178369343280792236328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":2323230,"end":2324410,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"What about the food?","start":2324410,"end":2325330,"confidence":0.84686870000000002978168822664883919060230255126953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you remember anything about the food?","start":2325330,"end":2326800,"confidence":0.87678719999999998879758322800626046955585479736328125},{"sentiment":"POSITIVE","speaker":"A","text":"Food was actually quite good, actually.","start":2327430,"end":2329080,"confidence":0.97629434000000003823771521638263948261737823486328125},{"sentiment":"NEUTRAL","speaker":"B","text":"She used to take me, she used to get your dinner.","start":2329750,"end":2332850,"confidence":0.8608053300000000351843709722743369638919830322265625},{"sentiment":"NEUTRAL","speaker":"B","text":"You used to get your breakfast in your dormitory.","start":2333632,"end":2337466,"confidence":0.7291053499999999853997678656014613807201385498046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":2338304,"end":2338546,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Then lunchtime, there was a big canteen for everybody in the full home.","start":2338626,"end":2342186,"confidence":0.63347644000000002950656607936252839863300323486328125},{"sentiment":"NEUTRAL","speaker":"B","text":"And then at tea time, you used to bring your dinner.","start":2343266,"end":2345471,"confidence":0.88928145000000002884377181544550694525241851806640625},{"sentiment":"NEUTRAL","speaker":"B","text":"And then at supper time, you bring your dinner.","start":2346038,"end":2348389,"confidence":0.8722164599999999712309772803564555943012237548828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":2351072,"end":2351506,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"And were you given, like, a choice with the food?","start":2353724,"end":2355604,"confidence":0.79948750000000001758593271006247960031032562255859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Was there options, or was it just kind of whatever was given you had to eat?","start":2355668,"end":2358449,"confidence":0.75503796000000000798735300122643820941448211669921875},{"sentiment":"NEUTRAL","speaker":"B","text":"There was kind of breakfast options when you went into the big canteen on time, you'd get up to choice options.","start":2359740,"end":2366214,"confidence":0.84355586999999998543131596306920982897281646728515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":2366782,"end":2367202,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"POSITIVE","speaker":"B","text":"Nighttime and suppertime, suppertime used to get\u2014 they used to\u2014 that was a good thing about suppertime in Bullrocks.","start":2367995,"end":2374625,"confidence":0.9000027999999999916980186753789894282817840576171875},{"sentiment":"NEUTRAL","speaker":"B","text":"You used to go shopping with the staff.","start":2374771,"end":2376776,"confidence":0.81328210000000000778896946940221823751926422119140625},{"sentiment":"NEUTRAL","speaker":"B","text":"They used to take the boys shopping and you could pick which you liked, if you know what I mean.","start":2376873,"end":2381138,"confidence":0.84597014999999997630908410428673960268497467041015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh right, okay.","start":2381413,"end":2381994,"confidence":0.5955456500000000374939190805889666080474853515625},{"sentiment":"POSITIVE","speaker":"A","text":"That was quite good.","start":2383012,"end":2383723,"confidence":0.979251599999999999823785401531495153903961181640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":2383998,"end":2384256,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Back then it was unheard of.","start":2384792,"end":2386650,"confidence":0.71844479999999999453308419106178916990756988525390625},{"sentiment":"NEUTRAL","speaker":"B","text":"So they used to\u2014 we used to go shopping then, but I think that was even just take you for an hour or two or something.","start":2388990,"end":2394775,"confidence":0.8250831400000000481753659187234006822109222412109375},{"sentiment":"NEUTRAL","speaker":"A","text":"So you would go shopping with the staff for the food?","start":2395467,"end":2398135,"confidence":0.84692763999999998159040615064441226422786712646484375},{"sentiment":"NEUTRAL","speaker":"B","text":"For supper time, just no for dinners and lunches, not just late at night.","start":2398891,"end":2404361,"confidence":0.73805350000000002896882733693928457796573638916015625},{"sentiment":"NEUTRAL","speaker":"B","text":"Used to be yourself at about 7, 8 o'clock.","start":2404602,"end":2406670,"confidence":0.89745474000000002856580749721615575253963470458984375},{"sentiment":"NEUTRAL","speaker":"B","text":"They used to take you shopping, you pick what you wanted.","start":2406817,"end":2409824,"confidence":0.7258210000000000494679852636181749403476715087890625},{"sentiment":"POSITIVE","speaker":"A","text":"Nice, okay.","start":2410313,"end":2411277,"confidence":0.7691318000000000321136894854134880006313323974609375},{"sentiment":"NEUTRAL","speaker":"B","text":"There was like 12 people in there, 12 or 16 around the dormitory, so you had to\u2014 they couldn't exactly get everybody a bit of activity, you know what I mean?","start":2412144,"end":2420978,"confidence":0.6686361400000000454468818134046159684658050537109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, understandable.","start":2422955,"end":2423846,"confidence":0.5260529000000000454662085758172906935214996337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Back then, you're young, it was\u2014 when you're young boys, it was like hot dogs and buggers, chips.","start":2424575,"end":2430811,"confidence":0.5777164999999999661639549231040291488170623779296875},{"sentiment":"NEUTRAL","speaker":"B","text":"That was the main thing.","start":2431198,"end":2432132,"confidence":0.74937880000000001157189899458899162709712982177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":2432712,"end":2432986,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, and how was\u2014 what was the staff like in there?","start":2436501,"end":2442377,"confidence":0.86960260000000000335518279825919307768344879150390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Was it half and half?","start":2443249,"end":2444962,"confidence":0.86312780000000000057980287238024175167083740234375},{"sentiment":"NEUTRAL","speaker":"B","text":"Some of them were alright, some of them weren't.","start":2445027,"end":2446465,"confidence":0.609381500000000020378365661599673330783843994140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, just the same as before.","start":2447066,"end":2449372,"confidence":0.537061000000000010601297617540694773197174072265625},{"sentiment":"POSITIVE","speaker":"B","text":"Ah, yeah, it's kind of\u2014 some of them are nice, very nice actually.","start":2449839,"end":2453483,"confidence":0.9713127999999999762081870358088053762912750244140625},{"sentiment":"NEGATIVE","speaker":"B","text":"Some of them are, and some of them are just assholes, basically.","start":2453548,"end":2458293,"confidence":0.9457825399999999493871882805251516401767730712890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, fair enough.","start":2458844,"end":2459524,"confidence":0.51567423000000001120923798225703649222850799560546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Keep saying that about people, you know.","start":2459750,"end":2461807,"confidence":0.5145663000000000320000026476918719708919525146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, you're all right.","start":2463817,"end":2464442,"confidence":0.50387733999999995138097119706799276173114776611328125},{"sentiment":"NEUTRAL","speaker":"A","text":"I'd rather you were honest.","start":2464492,"end":2465364,"confidence":0.61241274999999995021227050528977997601032257080078125},{"sentiment":"NEUTRAL","speaker":"A","text":"What about the other children?","start":2467273,"end":2468168,"confidence":0.73538950000000002926725528595852665603160858154296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you get along with them?","start":2468249,"end":2469258,"confidence":0.8545122000000000550556933376356028020381927490234375},{"sentiment":"NEUTRAL","speaker":"B","text":"Eh, half and half.","start":2470710,"end":2471998,"confidence":0.594698249999999983828047334100119769573211669921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Some of them not.","start":2472110,"end":2472835,"confidence":0.527674399999999987898036124533973634243011474609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Some of them, I dunno.","start":2473302,"end":2474638,"confidence":0.66089330000000001685833694864413700997829437255859375},{"sentiment":"NEUTRAL","speaker":"B","text":"You've been in a dorm before.","start":2475073,"end":2476619,"confidence":0.67661870000000001734719035084708593785762786865234375},{"sentiment":"NEUTRAL","speaker":"B","text":"The 4Es used to stick together, if you know what I mean.","start":2478202,"end":2479937,"confidence":0.82287589999999999346158574553555808961391448974609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":2480355,"end":2480692,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"And then there's 4 and there's 4 there.","start":2481174,"end":2482733,"confidence":0.7449018400000000372784825231065042316913604736328125},{"sentiment":"NEUTRAL","speaker":"B","text":"You're kind of stuck between the 4Es, if you know what I mean.","start":2483102,"end":2485962,"confidence":0.6276858400000000504093122799531556665897369384765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so you kind of have no real choice but to try and get along.","start":2486300,"end":2489203,"confidence":0.71991490000000002424940248602069914340972900390625},{"sentiment":"NEUTRAL","speaker":"B","text":"Well, you kept together because it was actually just, it was just a joke, to be honest with you.","start":2489860,"end":2496100,"confidence":0.70145559999999995692832044369424693286418914794921875},{"sentiment":"NEGATIVE","speaker":"B","text":"I didn't understand it.","start":2496100,"end":2497410,"confidence":0.85409939999999995308144207228906452655792236328125},{"sentiment":"NEGATIVE","speaker":"B","text":"So it was like 40 hours in a room, we go in, well, you tried to go in, but you didn't get a choice.","start":2498320,"end":2503460,"confidence":0.494318160000000006437659294533659704029560089111328125},{"sentiment":"NEUTRAL","speaker":"B","text":"You were in a room and they used to just, when you're in here, that's it.","start":2503460,"end":2507040,"confidence":0.8094268000000000018445689420332200825214385986328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":2507040,"end":2508220,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"And then there was their boys in another room you used to like, and then there were boys in another room you didn't like.","start":2508220,"end":2512020,"confidence":0.52282729999999999481730128536582924425601959228515625},{"sentiment":"NEUTRAL","speaker":"B","text":"So they could make it that way, as soon as they could see that you didn't get on there.","start":2512780,"end":2516000,"confidence":0.60768140000000003819735638899146579205989837646484375},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, absolutely.","start":2516430,"end":2517444,"confidence":0.5014298999999999839616293684230186045169830322265625},{"sentiment":"NEUTRAL","speaker":"B","text":"You'd love to chew it, chew your end in, if you know what I mean.","start":2518313,"end":2520132,"confidence":0.475091219999999980760918560918071307241916656494140625},{"sentiment":"POSITIVE","speaker":"A","text":"Yes, of course.","start":2520550,"end":2521275,"confidence":0.49881916999999997841541699017398059368133544921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Were there any rules in Balrostie that you can remember?","start":2521693,"end":2524639,"confidence":0.8741702000000000083446138887666165828704833984375},{"sentiment":"NEGATIVE","speaker":"A","text":"No, no.","start":2525973,"end":2526560,"confidence":0.53180579999999999518678350796108134090900421142578125},{"sentiment":"NEUTRAL","speaker":"A","text":"And what about any punishments?","start":2529909,"end":2530954,"confidence":0.6942424000000000372523345504305325448513031005859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Ah, there was punishments.","start":2532002,"end":2532825,"confidence":0.5674698400000000031440094971912913024425506591796875},{"sentiment":"NEGATIVE","speaker":"B","text":"I used to get locked in your room and a few of the guys in there that I still know who they are, they used to hit you and throw you about and lock you in your room and all that, didn't they?","start":2532889,"end":2542196,"confidence":0.5192799999999999638333747498109005391597747802734375},{"sentiment":"NEUTRAL","speaker":"B","text":"A lot of them in that Balrossie are just going to like them.","start":2543053,"end":2545313,"confidence":0.61308974000000004966892674929113127291202545166015625},{"sentiment":"NEGATIVE","speaker":"B","text":"The worst thing about Balrossie was the teachers were the worst.","start":2545618,"end":2548567,"confidence":0.9723517999999999883442569625913165509700775146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Really?","start":2549369,"end":2549545,"confidence":0.6008134000000000529695398654439486563205718994140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, we'll get into that in a\u2014 I'm just\u2014 because I'm going to pop that into the other box in our note sheet, which is about the abuse.","start":2549706,"end":2556759,"confidence":0.73748475000000002221867134721833281219005584716796875},{"sentiment":"NEUTRAL","speaker":"A","text":"So I would ask, you know, did anything happen there that you would now consider abuse to be?","start":2556984,"end":2560623,"confidence":0.608549650000000053040594139019958674907684326171875},{"sentiment":"NEGATIVE","speaker":"A","text":"Sexual, physical, emotional, or neglect?","start":2560992,"end":2562835,"confidence":0.68100130000000003160920414302381686866283416748046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Which of those would you say happened in Balrossie?","start":2563092,"end":2565176,"confidence":0.9039367400000000163373670147848315536975860595703125},{"sentiment":"NEGATIVE","speaker":"A","text":"Physical and neglect.","start":2565977,"end":2567901,"confidence":0.8291484000000000076369133239495567977428436279296875},{"sentiment":"NEGATIVE","speaker":"B","text":"Because there was a few of them that used to hit you and throw your boot and batter you and lock you in your room.","start":2568206,"end":2572739,"confidence":0.7562107399999999923778659649542532861232757568359375},{"sentiment":"NEGATIVE","speaker":"B","text":"And the teachers, some of the teachers that used to go, they were worse than the actual staff you dealt with when you were in your dorm.","start":2573787,"end":2580085,"confidence":0.95480160000000002806785914799547754228115081787109375},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, you can actually handle a lot.","start":2580635,"end":2584552,"confidence":0.727325439999999989737489158869720995426177978515625},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, I can basically\u2014 you can actually handle your heat even though you have a really cold kidney.","start":2584616,"end":2590503,"confidence":0.5841610999999999886966861595283262431621551513671875},{"sentiment":"NEUTRAL","speaker":"B","text":"You know what I'm saying?","start":2591184,"end":2591930,"confidence":0.702246600000000054109250413603149354457855224609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":2591979,"end":2592093,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"POSITIVE","speaker":"B","text":"You'd love to bump into them outside.","start":2594463,"end":2596708,"confidence":0.85067970000000003860662900478928349912166595458984375},{"sentiment":"POSITIVE","speaker":"A","text":"Right, yes.","start":2597510,"end":2598713,"confidence":0.51666033000000000097173824542551301419734954833984375},{"sentiment":"NEGATIVE","speaker":"A","text":"Can you give me one clear example, so one clear time where this physical abuse and neglect happened?","start":2599499,"end":2605304,"confidence":0.79147964999999997903756820960552431643009185791015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Happened a few times in there.","start":2605930,"end":2607068,"confidence":0.840859950000000022640733732259832322597503662109375},{"sentiment":"NEUTRAL","speaker":"B","text":"A few times?","start":2607293,"end":2607822,"confidence":0.80545869999999997190798239898867905139923095703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you give me like one really key one that you'll always remember?","start":2607918,"end":2611222,"confidence":0.5007711599999999929622163108433596789836883544921875},{"sentiment":"NEGATIVE","speaker":"B","text":"I was in the shower and I was refusing to go to school to get a shower and the guy just bounced my knee plate off the tiles in the shower.","start":2612088,"end":2619401,"confidence":0.67747754000000004470649628274259157478809356689453125},{"sentiment":"NEGATIVE","speaker":"B","text":"And actually just battered me and then told me get a shower and just walked up.","start":2620350,"end":2624991,"confidence":0.781894859999999969346617945120669901371002197265625},{"sentiment":"NEUTRAL","speaker":"A","text":"And was that a teacher or a staff member?","start":2625640,"end":2627003,"confidence":0.8194611000000000533560751136974431574344635009765625},{"sentiment":"NEUTRAL","speaker":"B","text":"That was a staff member.","start":2628110,"end":2629017,"confidence":0.78907249999999995448973777456558309495449066162109375},{"sentiment":"NEUTRAL","speaker":"A","text":"And did you say you hit your head off the tiles?","start":2629763,"end":2631352,"confidence":0.58535146999999998485009200521744787693023681640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, both my heels right off the tiles in the shower and told me get a shower on that.","start":2632032,"end":2637622,"confidence":0.75523079999999997991011468911892734467983245849609375},{"sentiment":"NEGATIVE","speaker":"B","text":"Then I was refusing to go to school and get a shower.","start":2637865,"end":2640050,"confidence":0.57471525999999995004685615640482865273952484130859375},{"sentiment":"NEUTRAL","speaker":"B","text":"I remember that, and I didn't actually know the guy's name.","start":2640131,"end":2642818,"confidence":0.72165555000000003449400765020982362329959869384765625},{"sentiment":"NEUTRAL","speaker":"B","text":"So what was his name?","start":2642866,"end":2644210,"confidence":0.84158779999999999699156205679173581302165985107421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Derek.","start":2645910,"end":2646184,"confidence":0.63542390000000004146585297348792664706707000732421875},{"sentiment":"NEGATIVE","speaker":"B","text":"I can't remember his second name.","start":2646427,"end":2647396,"confidence":0.5015897000000000272024180958396755158901214599609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Derek.","start":2647719,"end":2648139,"confidence":0.63542390000000004146585297348792664706707000732421875},{"sentiment":"POSITIVE","speaker":"A","text":"That's okay, it's good.","start":2648188,"end":2649481,"confidence":0.90637290000000003686864147312007844448089599609375},{"sentiment":"NEUTRAL","speaker":"B","text":"He bounced my head right off the tiles in the shower and told me I'd get a washing or that.","start":2649594,"end":2654700,"confidence":0.718351839999999963737309371936134994029998779296875},{"sentiment":"NEUTRAL","speaker":"A","text":"He told you you would get a lashing?","start":2656517,"end":2657790,"confidence":0.60993339999999995892920878759468905627727508544921875},{"sentiment":"NEUTRAL","speaker":"A","text":"A wash. A wash. A lash.","start":2658708,"end":2660577,"confidence":0.71902940000000004072688852829742245376110076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"A wash.","start":2660947,"end":2661253,"confidence":0.68147060000000003743281240531359799206256866455078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":2661447,"end":2661624,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":2663993,"end":2664283,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"And did he do anything else other than bounce your head off the shower tiles?","start":2664542,"end":2667997,"confidence":0.69166870000000002516316044420818798243999481201171875},{"sentiment":"NEUTRAL","speaker":"B","text":"I just grabbed me before, told me that Yeah, I showed up, we were going to school.","start":2668740,"end":2672395,"confidence":0.8605026000000000063749894252396188676357269287109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":2674630,"end":2674726,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Can I ask when this happened?","start":2675547,"end":2676753,"confidence":0.8498181000000000206995309781632386147975921630859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Were you in the\u2014 was it in the shower room?","start":2676995,"end":2678572,"confidence":0.89268409999999998039044157849275507032871246337890625},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":2679392,"end":2679585,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"And were you clothed?","start":2680148,"end":2681114,"confidence":0.82901173999999999697507746532210148870944976806640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, just my pyjama bottoms on.","start":2682130,"end":2684581,"confidence":0.766200070000000010850271792151033878326416015625},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":2684904,"end":2685210,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"I remember it well.","start":2687630,"end":2688823,"confidence":0.6834314999999999695745600547525100409984588623046875},{"sentiment":"NEUTRAL","speaker":"A","text":"It might sound silly, but for the, you know, the\u2014 not the truthfulness, but for the redress to really understand this, can you remember what, even anything about the pyjama bottoms?","start":2690604,"end":2699835,"confidence":0.5560692499999999593995880786678753793239593505859375},{"sentiment":"NEUTRAL","speaker":"A","text":"You know what colour they were?","start":2699884,"end":2700740,"confidence":0.81106180000000005492211130331270396709442138671875},{"sentiment":"NEUTRAL","speaker":"A","text":"They were blue.","start":2701632,"end":2702217,"confidence":0.711885749999999983828047334100119769573211669921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Did they have any patterns?","start":2703175,"end":2704134,"confidence":0.8780141500000000487347051603137515485286712646484375},{"sentiment":"NEUTRAL","speaker":"B","text":"No, just blue.","start":2704914,"end":2705547,"confidence":0.64248570000000004842632961299386806786060333251953125},{"sentiment":"POSITIVE","speaker":"A","text":"Okay, no problem.","start":2709810,"end":2711820,"confidence":0.58404654000000000291237256533349864184856414794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"And what happened after that?","start":2711916,"end":2712881,"confidence":0.79126079999999998637605358453583903610706329345703125},{"sentiment":"NEUTRAL","speaker":"A","text":"You know, was the bruising\u2014 was there any marks?","start":2713042,"end":2715229,"confidence":0.7908197599999999827247165740118362009525299072265625},{"sentiment":"NEGATIVE","speaker":"B","text":"Ah, there was bruising and fear and things like that.","start":2715374,"end":2718060,"confidence":0.64013785000000000824371682028868235647678375244140625},{"sentiment":"NEGATIVE","speaker":"B","text":"I just got a shower and get ready and went to school because I didn't know how to deal with the guy again because he was just\u2014 he was a moron, just evil.","start":2718189,"end":2725851,"confidence":0.97736823999999999923460336503922007977962493896484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Mm-hmm.","start":2734319,"end":2734769,"confidence":0.71720759999999994516173273950698785483837127685546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":2735928,"end":2736153,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"How often would this happen?","start":2737666,"end":2739162,"confidence":0.831398300000000034515323932282626628875732421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Was it, you know, was the abuse a daily thing, or, you know, every now and then a thing?","start":2739211,"end":2743204,"confidence":0.51648294999999999621564938934170641005039215087890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Every now and then, yes.","start":2744130,"end":2745055,"confidence":0.659336029999999961859202812775038182735443115234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Every now and then, okay.","start":2745348,"end":2746192,"confidence":0.63761460000000003134346115984953939914703369140625},{"sentiment":"NEGATIVE","speaker":"A","text":"And did it ever change or get worse?","start":2748151,"end":2749708,"confidence":0.78328805999999995268723296248936094343662261962890625},{"sentiment":"NEUTRAL","speaker":"B","text":"It changed for the staff.","start":2751005,"end":2751913,"confidence":0.82905810000000002002451537919114343822002410888671875},{"sentiment":"NEUTRAL","speaker":"B","text":"It wasn't the same staff.","start":2751978,"end":2752886,"confidence":0.531402350000000023300117391045205295085906982421875},{"sentiment":"NEUTRAL","speaker":"B","text":"It was different staff at times, aye.","start":2753032,"end":2754330,"confidence":0.78510880000000005107807510285056196153163909912109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":2761411,"end":2761689,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":2761787,"end":2761967,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"POSITIVE","speaker":"B","text":"The only thing I liked about Bullrossie was the food.","start":2762033,"end":2764850,"confidence":0.82937782999999998256868138923891820013523101806640625},{"sentiment":"NEUTRAL","speaker":"B","text":"That was it.","start":2764916,"end":2765882,"confidence":0.55714494000000003293138206572621129453182220458984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Would you say the food was better than any other care setting?","start":2769150,"end":2771566,"confidence":0.74168610000000001480913169871200807392597198486328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Eh, no.","start":2773270,"end":2774529,"confidence":0.57808680000000001175664010588661767542362213134765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":2775014,"end":2775240,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Because I've not got to the last one yet.","start":2776936,"end":2778389,"confidence":0.588615200000000005076117304270155727863311767578125},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay, go on then.","start":2779942,"end":2780725,"confidence":0.66250880000000000880078232512460090219974517822265625},{"sentiment":"POSITIVE","speaker":"A","text":"I can't wait to hear about this full English breakfast.","start":2780774,"end":2782649,"confidence":0.97641957000000001443140718038193881511688232421875},{"sentiment":"NEUTRAL","speaker":"B","text":"That was one of them.","start":2784406,"end":2786255,"confidence":0.68302830000000003263238568251836113631725311279296875},{"sentiment":"POSITIVE","speaker":"A","text":"Kemble was the best one.","start":2786512,"end":2787413,"confidence":0.94258386000000005111587597639299929141998291015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Was it?","start":2787879,"end":2788233,"confidence":0.8071844999999999714646037318743765354156494140625},{"sentiment":"NEGATIVE","speaker":"B","text":"Even though people say, even though a lot of people have bad things to say about it.","start":2788988,"end":2792268,"confidence":0.777031660000000012900045476271770894527435302734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, so what immediate effects did you experience while in Balrossie?","start":2793152,"end":2797013,"confidence":0.88521992999999998819049551457283087074756622314453125},{"sentiment":"NEGATIVE","speaker":"A","text":"So, you know, again, pain, injury, fear, shame, sleep problems, bedwetting?","start":2797158,"end":2801003,"confidence":0.87963884999999997216235669839079491794109344482421875},{"sentiment":"POSITIVE","speaker":"A","text":"Yes, all.","start":2801760,"end":2802291,"confidence":0.58430104999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"All of it?","start":2802951,"end":2803322,"confidence":0.74220030000000003500559841995709575712680816650390625},{"sentiment":"POSITIVE","speaker":"B","text":"I couldn't wait to get out.","start":2804175,"end":2804916,"confidence":0.8054601999999999595303279420477338135242462158203125},{"sentiment":"NEGATIVE","speaker":"B","text":"I just hated the place.","start":2804996,"end":2806252,"confidence":0.97531690000000004214797399981762282550334930419921875},{"sentiment":"NEUTRAL","speaker":"A","text":"And what about And with, am I on Balrossie?","start":2808684,"end":2812000,"confidence":0.888396900000000044883563532494008541107177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, Balrossie.","start":2812000,"end":2812760,"confidence":0.68938310000000002641940000103204511106014251708984375},{"sentiment":"NEUTRAL","speaker":"A","text":"What about with Balrossie with the bedwetting?","start":2812760,"end":2814400,"confidence":0.84044039999999997636592752314754761755466461181640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, I used to do that quite a lot, yes.","start":2815400,"end":2817480,"confidence":0.7356317999999999468485611942014656960964202880859375},{"sentiment":"NEUTRAL","speaker":"A","text":"And what would happen in this institute for that?","start":2817480,"end":2820040,"confidence":0.69861980000000001300719532082439400255680084228515625},{"sentiment":"NEUTRAL","speaker":"A","text":"You know, were the staff helpful?","start":2820040,"end":2821770,"confidence":0.72652452999999994620594634398003108799457550048828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Were they not?","start":2821800,"end":2822170,"confidence":0.78438799999999997414334984568995423614978790283203125},{"sentiment":"NEUTRAL","speaker":"B","text":"No, you had to do it yourself because it was a dormitory.","start":2822820,"end":2824700,"confidence":0.63323090000000004096136763109825551509857177734375},{"sentiment":"NEUTRAL","speaker":"B","text":"That's what dormitories were like.","start":2825360,"end":2826760,"confidence":0.6822120000000000406004119213321246206760406494140625},{"sentiment":"NEUTRAL","speaker":"B","text":"You had to change all your own beds and things like that.","start":2826760,"end":2829290,"confidence":0.6754554999999999864712663111276924610137939453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Was there ever any comfort from staff?","start":2831220,"end":2833160,"confidence":0.713663939999999996643964550457894802093505859375},{"sentiment":"POSITIVE","speaker":"B","text":"You know, \"Oh, it's okay.\" No, yeah, some of them were alright, as I said to you.","start":2833160,"end":2836420,"confidence":0.54809684000000002956909384010941721498966217041015625},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, some of them are nice and some of them\u2014 you see, you probably notice that yourself with people when you do interviews.","start":2836550,"end":2842570,"confidence":0.56169109999999999871533873374573886394500732421875},{"sentiment":"NEUTRAL","speaker":"B","text":"People probably tell you some of the staff are brand new, some of them are mummin'.","start":2842570,"end":2844880,"confidence":0.64149343999999997034677789997658692300319671630859375},{"sentiment":"NEUTRAL","speaker":"B","text":"You'll probably notice that a lot.","start":2846070,"end":2847950,"confidence":0.71657219999999999249240545395878143608570098876953125},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, and it's always the bad ones that people remember the names of, never the good ones.","start":2847950,"end":2853080,"confidence":0.6549644999999999495088331968872807919979095458984375},{"sentiment":"POSITIVE","speaker":"A","text":"Well, I say good ones, I say good ones, but you know, I remember a lot of the names of the good ones that I like.","start":2853970,"end":2860150,"confidence":0.78356930000000002412008370811236090958118438720703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you give me some of the names that you remember?","start":2860430,"end":2862290,"confidence":0.9119745999999999686025375922326929867267608642578125},{"sentiment":"NEUTRAL","speaker":"B","text":"I can remember first names, I can't remember.","start":2864351,"end":2866536,"confidence":0.62110060000000000268727262664469890296459197998046875},{"sentiment":"POSITIVE","speaker":"A","text":"First names is perfectly fine.","start":2866617,"end":2867838,"confidence":0.64144500000000004291678123991005122661590576171875},{"sentiment":"POSITIVE","speaker":"B","text":"One of the good ones when I was in Bulrushy was a guy called Jimmy McWilliams.","start":2868609,"end":2872289,"confidence":0.9406160999999999550169604844995774328708648681640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay, he stayed in Johnstone.","start":2875295,"end":2877190,"confidence":0.87719345000000004120010999031364917755126953125},{"sentiment":"POSITIVE","speaker":"B","text":"He was a very nice man because he ended up coming to Kibble.","start":2877239,"end":2880049,"confidence":0.95633595999999998493734665316878817975521087646484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":2881798,"end":2882399,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Another guy called Thomas Shirky, he was, he was a mate in Bulrushy.","start":2882951,"end":2888376,"confidence":0.89682939999999999880486711845151148736476898193359375},{"sentiment":"NEUTRAL","speaker":"B","text":"He was brand new, he came to Kibble as well.","start":2888441,"end":2890176,"confidence":0.848341299999999964853714118362404406070709228515625},{"sentiment":"NEUTRAL","speaker":"B","text":"He came to He ended up in my night shift in Kibble as well.","start":2890307,"end":2893618,"confidence":0.90678035999999995198095348314382135868072509765625},{"sentiment":"NEGATIVE","speaker":"A","text":"Oh God.","start":2894196,"end":2894581,"confidence":0.48049986000000000085918827608111314475536346435546875},{"sentiment":"NEUTRAL","speaker":"B","text":"You end up remembering half of them and then you go, ah, that's her second name, you kind of remember.","start":2895496,"end":2900791,"confidence":0.73186750000000000415667500419658608734607696533203125},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, what about, apart from Derek, can you remember any of the other bad staff members' names?","start":2901032,"end":2906376,"confidence":0.54772169999999997802575535388314165174961090087890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, there was Charles Horne.","start":2907130,"end":2908462,"confidence":0.7949621700000000235064590015099383890628814697265625},{"sentiment":"NEUTRAL","speaker":"B","text":"He was a teacher.","start":2908799,"end":2909457,"confidence":0.74812484000000001316266207140870392322540283203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, Charles Horne.","start":2910580,"end":2911623,"confidence":0.7629312999999999789224602864123880863189697265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yep.","start":2912089,"end":2912265,"confidence":0.5606555300000000130467014969326555728912353515625},{"sentiment":"NEUTRAL","speaker":"B","text":"And Thomas McCallum, he was, they were the head, they were two of the head teachers in the place.","start":2913629,"end":2917336,"confidence":0.9161591000000000040159875425160862505435943603515625},{"sentiment":"NEGATIVE","speaker":"B","text":"They were They were famous for hitting people in Bullrossie.","start":2917400,"end":2921324,"confidence":0.5303772700000000117626086648670025169849395751953125},{"sentiment":"NEUTRAL","speaker":"B","text":"I remember the two of them well.","start":2923750,"end":2924778,"confidence":0.56379360000000000585629322813474573194980621337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know if they're still alive or not, but they were two\u2014 Thomas McCallum and Cheryl Thorne.","start":2925405,"end":2931255,"confidence":0.87057260000000002975184543174691498279571533203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Cheryl Thorne was the headteacher in the school.","start":2931319,"end":2933024,"confidence":0.9328286599999999761934077469049952924251556396484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Thomas McCallum was the headman.","start":2933508,"end":2935816,"confidence":0.86018603999999998510617160718538798391819000244140625},{"sentiment":"NEGATIVE","speaker":"A","text":"And they were the ones who were quite well known for hitting people?","start":2937947,"end":2940610,"confidence":0.75086324999999998208721763148787431418895721435546875},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":2941350,"end":2941415,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Did they ever hit you?","start":2941826,"end":2942943,"confidence":0.720535200000000042308556658099405467510223388671875},{"sentiment":"POSITIVE","speaker":"B","text":"Yes.","start":2943091,"end":2943157,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"B","text":"They were two main man in Cabell, eh, Bullroxy.","start":2946690,"end":2949820,"confidence":0.9011786600000000202470573640312068164348602294921875},{"sentiment":"NEUTRAL","speaker":"B","text":"You probably hear the names quite a lot if you're dealing with people from Bullroxy.","start":2950140,"end":2955240,"confidence":0.6040343999999999713423903813236393034458160400390625},{"sentiment":"NEUTRAL","speaker":"B","text":"We do see a lot of names constantly popping up, yeah.","start":2955380,"end":2958380,"confidence":0.81157814999999999816537865626742132008075714111328125},{"sentiment":"NEUTRAL","speaker":"B","text":"If you're dealing with people from Bullroxy, they were two main mans.","start":2959140,"end":2962810,"confidence":0.69050270000000002479367822161293588578701019287109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":2964260,"end":2966340,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you ever tell anyone what was happening in this one?","start":2966340,"end":2969230,"confidence":0.82693033999999998595598071915446780622005462646484375},{"sentiment":"NEGATIVE","speaker":"B","text":"Yes, but they're the head teachers and things like that, so you're not going to believe them, are you?","start":2969420,"end":2973840,"confidence":0.57783704999999996321236039875657297670841217041015625},{"sentiment":"NEUTRAL","speaker":"B","text":"Used to tell your kids, you used to tell your staff, you used to get ding dong, ding dong.","start":2976550,"end":2982444,"confidence":0.60179660000000001485176426285761408507823944091796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, just to get knocked, because they were the head teachers.","start":2982897,"end":2985732,"confidence":0.51757980000000003428795025683939456939697265625},{"sentiment":"NEGATIVE","speaker":"B","text":"They were the teachers in Morrosey, they were the worst.","start":2985861,"end":2988165,"confidence":0.9722097499999999836717279322328977286815643310546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Apart from that guy, I can't remember his second name.","start":2990260,"end":2992534,"confidence":0.52345669999999999699724639867781661450862884521484375},{"sentiment":"NEUTRAL","speaker":"B","text":"I know he's staying in Wrenthwaite next to me just now, but I can't remember.","start":2992615,"end":2995487,"confidence":0.77492309999999997582875721491291187703609466552734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":2995535,"end":2995713,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"So now let's move on to Kibble, shall we?","start":3001728,"end":3004213,"confidence":0.8556844999999999590301058560726232826709747314453125},{"sentiment":"NEUTRAL","speaker":"A","text":"So I have\u2014 is there anything else you want to say about Balrossie?","start":3006430,"end":3008762,"confidence":0.91644069999999999698303554396261461079120635986328125},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":3009583,"end":3009679,"confidence":0.49361873000000000555331780560663901269435882568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"No?","start":3010065,"end":3010162,"confidence":0.6175194999999999989626076057902537286281585693359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":3010323,"end":3010693,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"POSITIVE","speaker":"A","text":"I'm glad it's shut.","start":3010886,"end":3011963,"confidence":0.82313449999999999118216464921715669333934783935546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":3012720,"end":3012848,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"So we just go through the other 3.","start":3013685,"end":3015921,"confidence":0.81959945000000000714379666533204726874828338623046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, so let's move on to Kibble.","start":3018355,"end":3023963,"confidence":0.7401467600000000146565071190707385540008544921875},{"sentiment":"NEUTRAL","speaker":"A","text":"So I have you being down in Kibble from 1997 to 1998?","start":3024012,"end":3030342,"confidence":0.907737800000000039091219150577671825885772705078125},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":3031395,"end":3031606,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"What was Kibble?","start":3032108,"end":3032951,"confidence":0.8096048000000000133269395519164390861988067626953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Was it a residential school?","start":3032999,"end":3034166,"confidence":0.81495565000000003141877868984011001884937286376953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Was it a house?","start":3034231,"end":3034911,"confidence":0.84439520000000001243023461938719265162944793701171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Boys' school, yes, residential.","start":3035782,"end":3037535,"confidence":0.86291313000000002819689370880951173603534698486328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":3044119,"end":3044509,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"And again, what was it like?","start":3046365,"end":3047813,"confidence":0.78170459999999997169339849278912879526615142822265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you have your own room?","start":3047862,"end":3048708,"confidence":0.85596203999999997957814912297180853784084320068359375},{"sentiment":"POSITIVE","speaker":"B","text":"Yes, I had my own room in Kibble, yes.","start":3049950,"end":3051437,"confidence":0.59323870000000000768380914450972341001033782958984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Own room, okay.","start":3051744,"end":3052891,"confidence":0.71597147000000005423459015219123102724552154541015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Was it a big house that you stayed in?","start":3054104,"end":3055736,"confidence":0.89524740000000002648761210366501472890377044677734375},{"sentiment":"NEUTRAL","speaker":"B","text":"It is flat units, it was like dormitory units, 4 separate units of us in Kibble.","start":3056553,"end":3061458,"confidence":0.8859232999999999691453922423534095287322998046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, 4 separate units.","start":3065040,"end":3066299,"confidence":0.7701147999999999882447809795849025249481201171875},{"sentiment":"NEUTRAL","speaker":"A","text":"What about routines, was there any particular routines there that you can really remember?","start":3067171,"end":3070755,"confidence":0.89163990000000004076952109244302846491336822509765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, you had to be getting a minute to try to get on the showers.","start":3071272,"end":3073743,"confidence":0.77204799999999995652188999883946962654590606689453125},{"sentiment":"NEGATIVE","speaker":"A","text":"Sorry, could you say that again for me?","start":3075860,"end":3077559,"confidence":0.59922445000000001957829454113380052149295806884765625},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm just getting a bathroom.","start":3079040,"end":3080464,"confidence":0.676934240000000020387460608617402613162994384765625},{"sentiment":"POSITIVE","speaker":"A","text":"Oh, no problem.","start":3080693,"end":3082068,"confidence":0.5637573000000000167375446835649199783802032470703125},{"sentiment":"NEUTRAL","speaker":"B","text":"I had a wee bit of tea and a couple of Weetabix.","start":3082620,"end":3084410,"confidence":0.63983803999999999678749418308143503963947296142578125},{"sentiment":"NEUTRAL","speaker":"B","text":"Couple of Weetabix, that's all.","start":3084410,"end":3085860,"confidence":0.741637050000000019878143575624562799930572509765625},{"sentiment":"NEUTRAL","speaker":"B","text":"You had to get up in the morning, you got to shovel and all that and things like that.","start":3086210,"end":3089650,"confidence":0.6880891300000000487813167637796141207218170166015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Was there a specific time you had to wake up there?","start":3089710,"end":3092000,"confidence":0.887932100000000001926991899381391704082489013671875},{"sentiment":"NEUTRAL","speaker":"A","text":"I guess you had to go to school because the school was in the place.","start":3092650,"end":3095740,"confidence":0.6379808000000000145490730574238114058971405029296875},{"sentiment":"NEUTRAL","speaker":"A","text":"So what time would you wake up if you can remember?","start":3096630,"end":3098420,"confidence":0.896267499999999994741983755375258624553680419921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Eh, half 7, quarter to 8 roughly.","start":3099650,"end":3101560,"confidence":0.897308699999999959118213155306875705718994140625},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, okay.","start":3102150,"end":3103550,"confidence":0.55090344000000002200323478973587043583393096923828125},{"sentiment":"NEUTRAL","speaker":"B","text":"So I had to be at school for 9.","start":3103550,"end":3105470,"confidence":0.6012344400000000366190988643211312592029571533203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Then you had your breakfast and you had to get a shovel and things like that.","start":3105470,"end":3108030,"confidence":0.6386705999999999772143155496451072394847869873046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, did you have a school uniform?","start":3114701,"end":3115772,"confidence":0.8331117999999999579330278720590285956859588623046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Just your own clothing.","start":3117746,"end":3118455,"confidence":0.71591959999999998931485833963961340487003326416015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Own clothing, okay.","start":3118874,"end":3119615,"confidence":0.764798340000000020921788745908997952938079833984375},{"sentiment":"NEUTRAL","speaker":"A","text":"And were you ever provided any clothing?","start":3120485,"end":3122000,"confidence":0.80948805999999995375304706612951122224330902099609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, you used to get a bus ticket.","start":3122999,"end":3124610,"confidence":0.8037577000000000193580262930481694638729095458984375},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, yeah, pretty cool.","start":3126202,"end":3128106,"confidence":0.9587972000000000161179514179821126163005828857421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Like a grant?","start":3129186,"end":3129816,"confidence":0.81131670000000000175788272827048785984516143798828125},{"sentiment":"NEUTRAL","speaker":"A","text":"I used to get a grant in there.","start":3130784,"end":3132107,"confidence":0.8427930999999999617244839100749231874942779541015625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":3132252,"end":3132510,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"I can't remember the names.","start":3134697,"end":3135660,"confidence":0.499436400000000002563638190622441470623016357421875},{"sentiment":"NEUTRAL","speaker":"B","text":"I know the names, but I can't remember what they're called.","start":3135904,"end":3137846,"confidence":0.497608600000000012020251460853614844381809234619140625},{"sentiment":"NEUTRAL","speaker":"B","text":"They used to take you shopping and that.","start":3138026,"end":3139086,"confidence":0.82135700000000000375877107217092998325824737548828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Were you allowed to buy kind of with that grant whatever clothing that you wanted, or was there kind of rules surrounding it?","start":3140620,"end":3145616,"confidence":0.87896395000000004937845687891240231692790985107421875},{"sentiment":"NEUTRAL","speaker":"B","text":"No, you could buy as long as it wasn't football clothes.","start":3146220,"end":3151566,"confidence":0.7265740000000000531343857801402918994426727294921875},{"sentiment":"NEUTRAL","speaker":"B","text":"You could buy what you wanted if you wanted.","start":3154389,"end":3156164,"confidence":0.699586599999999947385731502436101436614990234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":3156293,"end":3156648,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"What about the food in this one?","start":3159699,"end":3161039,"confidence":0.88238179999999999392201743830810301005840301513671875},{"sentiment":"POSITIVE","speaker":"A","text":"Could be nice, yes.","start":3162140,"end":3162929,"confidence":0.9188115599999999716374077252112329006195068359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, were you given choice?","start":3163686,"end":3164894,"confidence":0.77669920000000003401652293177903629839420318603515625},{"sentiment":"POSITIVE","speaker":"A","text":"Yes, very good choice.","start":3165844,"end":3167809,"confidence":0.9300414299999999467871703018317930400371551513671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, did you eat meals together?","start":3172700,"end":3174959,"confidence":0.9047517000000000475523620480089448392391204833984375},{"sentiment":"POSITIVE","speaker":"B","text":"Yes.","start":3175798,"end":3176137,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"B","text":"Where?","start":3178622,"end":3179026,"confidence":0.709604600000000029780267141177318990230560302734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":3180704,"end":3181834,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, what about the schoolwork there?","start":3188170,"end":3190130,"confidence":0.7509455000000000435278479926637373864650726318359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Was the school okay?","start":3190130,"end":3191270,"confidence":0.83148915000000001018776174532831646502017974853515625},{"sentiment":"POSITIVE","speaker":"A","text":"Uh, yes, it was quite fine.","start":3192570,"end":3194330,"confidence":0.900085330000000016781314116087742149829864501953125},{"sentiment":"NEUTRAL","speaker":"B","text":"It was only a class and things like that.","start":3194330,"end":3196470,"confidence":0.80789345999999995218132653462816961109638214111328125},{"sentiment":"POSITIVE","speaker":"B","text":"It was actually all right.","start":3196470,"end":3197190,"confidence":0.71043000000000000593303184359683655202388763427734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":3197510,"end":3199490,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"And any contact with family?","start":3199490,"end":3201460,"confidence":0.83814865000000005057501084593241102993488311767578125},{"sentiment":"NEGATIVE","speaker":"B","text":"Eh, I think sometimes my mom phoned, but she used to phone and she was drunk, and I used to tell the staff, don't answer her.","start":3202410,"end":3209990,"confidence":0.62424530000000000296012103717657737433910369873046875},{"sentiment":"NEUTRAL","speaker":"B","text":"But no, I don't think\u2014 did anybody ever come and see me in Liverpool?","start":3210770,"end":3213490,"confidence":0.5140276999999999762991365059860982000827789306640625},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't think they did.","start":3213490,"end":3214150,"confidence":0.50717270000000003182805130563792772591114044189453125},{"sentiment":"NEUTRAL","speaker":"B","text":"I never really had much contact with family, and I used to go and see my gran and that, and my other gran, when I was in Kibble.","start":3215514,"end":3221400,"confidence":0.78118765000000001119673243010765872895717620849609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Used to go for day visits, and Kibble was just along from my house at the time.","start":3221465,"end":3226272,"confidence":0.876326099999999996725819073617458343505859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":3227188,"end":3227574,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Still there, fair enough.","start":3228136,"end":3228875,"confidence":0.723214449999999953178075884352438151836395263671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":3229197,"end":3229438,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"What about the staff?","start":3230562,"end":3231221,"confidence":0.7918730000000000490700813315925188362598419189453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Was it just, again, half and half?","start":3231350,"end":3233364,"confidence":0.78543430000000002966231704704114235937595367431640625},{"sentiment":"POSITIVE","speaker":"B","text":"Yes, it's half and half, but most of them are actually alright now.","start":3234517,"end":3239146,"confidence":0.834809499999999982122744768275879323482513427734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, what about the other children?","start":3240925,"end":3242118,"confidence":0.767086500000000004462208380573429167270660400390625},{"sentiment":"NEUTRAL","speaker":"B","text":"Kinda, you like some of them, you don't like some of them.","start":3243880,"end":3251401,"confidence":0.6427074999999999871391764827421866357326507568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, and was there any rules?","start":3251579,"end":3256599,"confidence":0.7933662999999999687616991650429554283618927001953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Eh, no, not really.","start":3259058,"end":3260026,"confidence":0.64211845000000000727169435776886530220508575439453125},{"sentiment":"NEUTRAL","speaker":"B","text":"There used to kinda, there was a few that I asked could you bring her in, but nah, used to, had certain rules but not many, no.","start":3260106,"end":3265867,"confidence":0.723806900000000030814817364444024860858917236328125},{"sentiment":"NEUTRAL","speaker":"B","text":"And what about any punishment?","start":3267470,"end":3269010,"confidence":0.6577013000000000442213377027655951678752899169921875},{"sentiment":"POSITIVE","speaker":"B","text":"No, that's kind of\u2014 actually, kibble was actually all right, even though you've probably heard a lot about it.","start":3270374,"end":3275526,"confidence":0.5265890399999999527125282838824205100536346435546875},{"sentiment":"POSITIVE","speaker":"A","text":"I actually liked it.","start":3275574,"end":3276409,"confidence":0.9598872000000000515029796588351018726825714111328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, people have different experiences, you know.","start":3276778,"end":3278977,"confidence":0.69633690000000003639257784016081131994724273681640625},{"sentiment":"NEUTRAL","speaker":"A","text":"There's always going to be that people might say that, um, they had the best time in Ballarat, but it wasn't for you.","start":3279201,"end":3286263,"confidence":0.51332719999999998350403984659351408481597900390625},{"sentiment":"NEUTRAL","speaker":"A","text":"It was just, you know, it's just all different, isn't it?","start":3286423,"end":3290532,"confidence":0.643018899999999948846607367158867418766021728515625},{"sentiment":"NEUTRAL","speaker":"B","text":"I think that I actually wanted once Last time Paisley and Kibble was always known as a place that people didn't like to go.","start":3290612,"end":3297599,"confidence":0.52882724999999997095301296212710440158843994140625},{"sentiment":"POSITIVE","speaker":"B","text":"I actually liked it.","start":3297679,"end":3298402,"confidence":0.9598872000000000515029796588351018726825714111328125},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, so there was no punishments, but was there anything that happened that you would now as an adult consider to be abuse, neglect, or harmful in a form of sexual, physical, emotional, or neglect?","start":3298868,"end":3308294,"confidence":0.6857698599999999533594063905184157192707061767578125},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":3309182,"end":3309278,"confidence":0.49361873000000000555331780560663901269435882568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, okay.","start":3309763,"end":3310553,"confidence":0.595505830000000013768612916464917361736297607421875},{"sentiment":"NEUTRAL","speaker":"B","text":"I knew a lot of the staff in Kibble as well.","start":3314067,"end":3316079,"confidence":0.88586149999999996840216454074834473431110382080078125},{"sentiment":"NEGATIVE","speaker":"A","text":"You didn't like any of the staff?","start":3316501,"end":3318156,"confidence":0.69643589999999999662350091966800391674041748046875},{"sentiment":"NEUTRAL","speaker":"B","text":"I said I knew a few of them, right?","start":3318570,"end":3320070,"confidence":0.8097554000000000140602196552208624780178070068359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, you knew a few of them?","start":3320070,"end":3321820,"confidence":0.819006200000000017524826034787110984325408935546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, it was just kind of\u2014 Paisley's not that big, you know what I mean?","start":3322130,"end":3325190,"confidence":0.77891546000000000393725940739386714994907379150390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, he said it was Timmy Williams and Thomas Shetty.","start":3325190,"end":3329850,"confidence":0.8921297999999999728260036135907284915447235107421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Right, Thomas Shetty, he was an ex, but I knew a few of the staff.","start":3330110,"end":3334890,"confidence":0.86722840000000001037250285662594251334667205810546875},{"sentiment":"NEUTRAL","speaker":"B","text":"When I'm in the cab, I'll meet a few of the staff, and I still speak to a few of the staff when I'm out and about, having a pint and things like that.","start":3334890,"end":3339710,"confidence":0.83777800000000002267341869810479693114757537841796875},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, okay.","start":3339870,"end":3341150,"confidence":0.55090344000000002200323478973587043583393096923828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you know what?","start":3341150,"end":3341940,"confidence":0.7693470000000000030837554731988348066806793212890625},{"sentiment":"POSITIVE","speaker":"A","text":"Maybe that's helpful.","start":3342070,"end":3343060,"confidence":0.5660124399999999500465719393105246126651763916015625},{"sentiment":"NEGATIVE","speaker":"B","text":"I know a few of the staff in trouble with time-based limiter.","start":3344900,"end":3347140,"confidence":0.7170030499999999751281620774534530937671661376953125},{"sentiment":"POSITIVE","speaker":"B","text":"I speak to them regularly because they're nice and they speak to me.","start":3347320,"end":3351520,"confidence":0.93096800000000001773514668457210063934326171875},{"sentiment":"NEUTRAL","speaker":"A","text":"So yeah, you can't have been a bad kid then, can you?","start":3351740,"end":3355380,"confidence":0.48989709999999997425135234152548946440219879150390625},{"sentiment":"NEGATIVE","speaker":"B","text":"No, actually, years ago a lot of people had bad things to say about the company.","start":3355380,"end":3359160,"confidence":0.89017796999999998508457110801828093826770782470703125},{"sentiment":"NEUTRAL","speaker":"B","text":"When you first get told that you can stay there, you go, ah no, not a couple.","start":3359160,"end":3362740,"confidence":0.66248859999999998304787141023552976548671722412109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":3363240,"end":3363680,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"POSITIVE","speaker":"B","text":"And you come back, you're at the end of it, you go, ah, it's not that bad.","start":3363680,"end":3366250,"confidence":0.68255407000000001271899918720009736716747283935546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":3366440,"end":3366840,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Was it a secure unit?","start":3371600,"end":3373120,"confidence":0.887093099999999967764097164035774767398834228515625},{"sentiment":"NEUTRAL","speaker":"B","text":"No, it wasn't then.","start":3373760,"end":3374660,"confidence":0.67492425000000000334665628543007187545299530029296875},{"sentiment":"NEUTRAL","speaker":"B","text":"It's new.","start":3374680,"end":3375500,"confidence":0.52076949999999999629807234668987803161144256591796875},{"sentiment":"NEUTRAL","speaker":"B","text":"It's kind of mixed.","start":3375500,"end":3376220,"confidence":0.672792550000000044718717617797665297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Ah, okay, okay.","start":3376220,"end":3377940,"confidence":0.4901389800000000018798118617269210517406463623046875},{"sentiment":"NEUTRAL","speaker":"B","text":"It used to be just boys, but now they've got lassies in it, and it's a secure unit now.","start":3377940,"end":3382780,"confidence":0.8309132999999999658058413842809386551380157470703125},{"sentiment":"POSITIVE","speaker":"B","text":"I mean, it's kind of one of them richest homes in Scotland, I think.","start":3382780,"end":3390080,"confidence":0.66508489999999997888124880773830227553844451904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, okay, I get what you mean.","start":3390080,"end":3391800,"confidence":0.71079499999999995463184632171760313212871551513671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Was the bedwetting still happening in Kibble?","start":3393360,"end":3395980,"confidence":0.8135406400000000370908992408658377826213836669921875},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, you bet they're not much, because you've got You felt safer in there, if you know what I mean.","start":3396740,"end":3402960,"confidence":0.6544063700000000149969991980469785630702972412109375},{"sentiment":"NEUTRAL","speaker":"A","text":"And if you did wet the bed, what would happen?","start":3403545,"end":3405495,"confidence":0.73234060000000000822950596557348035275936126708984375},{"sentiment":"POSITIVE","speaker":"B","text":"They just tended to say, well, actually, some of the staff are alright, and you said to them and all.","start":3406160,"end":3409785,"confidence":0.57753679999999996130810586691950447857379913330078125},{"sentiment":"POSITIVE","speaker":"B","text":"The staff are actually alright, a lot of the staff in there.","start":3410885,"end":3412714,"confidence":0.878520500000000037488234738702885806560516357421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":3417691,"end":3418013,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you have any problems sleeping in Kibble, or were you okay?","start":3419045,"end":3422430,"confidence":0.80229090000000002902424967032857239246368408203125},{"sentiment":"POSITIVE","speaker":"A","text":"It was alright.","start":3423654,"end":3424173,"confidence":0.8356831000000000120309096018900163471698760986328125},{"sentiment":"NEUTRAL","speaker":"B","text":"The first couple of nights, you go, ah, no, it's kind of, because you're in a strange place, but after that, no, it was alright.","start":3424222,"end":3428815,"confidence":0.47562373000000002232212636954500339925289154052734375},{"sentiment":"POSITIVE","speaker":"B","text":"As I said, yes, that was probably the best place I've been.","start":3432810,"end":3435908,"confidence":0.97646785000000002607833948786719702184200286865234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, and I would ask, you know, did you try and tell anyone or get any help, but it doesn't sound like you needed to.","start":3436071,"end":3445559,"confidence":0.53804635999999994577791539995814673602581024169921875},{"sentiment":"POSITIVE","speaker":"B","text":"Oh, Kibble was actually pretty, pretty good advice already.","start":3446792,"end":3449658,"confidence":0.96463876999999997874368773409514687955379486083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"In a few words, can you describe Kibble to me, like how you felt there?","start":3451462,"end":3454297,"confidence":0.92589379999999998904769427099381573498249053955078125},{"sentiment":"POSITIVE","speaker":"A","text":"I felt safe.","start":3455220,"end":3456990,"confidence":0.8059022399999999919373294687829911708831787109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":3456990,"end":3458370,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"POSITIVE","speaker":"B","text":"And that was the first time in a long time I felt safe when I was in a kibble, because it wasn't exactly the way people made it out to be.","start":3458370,"end":3466490,"confidence":0.53189969999999997529727124856435693800449371337890625},{"sentiment":"NEGATIVE","speaker":"B","text":"A lot of people made kibble look bad years ago.","start":3466490,"end":3468450,"confidence":0.91762036000000002378129693170194514095783233642578125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":3468790,"end":3469970,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"But it wasn't.","start":3469970,"end":3470510,"confidence":0.50510679999999996692139347942429594695568084716796875},{"sentiment":"NEUTRAL","speaker":"B","text":"But as you were saying, everybody's got their own experience.","start":3470830,"end":3474350,"confidence":0.7888467999999999591409505228511989116668701171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, there is a lot of kibbles as well.","start":3474350,"end":3476570,"confidence":0.7906433299999999775309333926998078823089599609375},{"sentiment":"NEUTRAL","speaker":"A","text":"They've got stuff everywhere.","start":3476570,"end":3478090,"confidence":0.5913051400000000068502004069159738719463348388671875},{"sentiment":"NEGATIVE","speaker":"A","text":"So the Glasgow one might have been really awful, and then the Paisley one wasn't too too bad, you know what I mean?","start":3478090,"end":3483670,"confidence":0.6102742599999999573157083432306535542011260986328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Oh, when I was in the home zone, they only had the people.","start":3483670,"end":3485990,"confidence":0.71231820000000001247286718353279866278171539306640625},{"sentiment":"NEGATIVE","speaker":"B","text":"Oh really?","start":3486450,"end":3488250,"confidence":0.50794154000000002469050741638056933879852294921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Right, Kibble's opened up.","start":3488250,"end":3490050,"confidence":0.75631930000000002767279738691286183893680572509765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Look at hostels, they've got Glasgow and stuff, haven't they?","start":3490050,"end":3495850,"confidence":0.7323410999999999670961869924212805926799774169921875},{"sentiment":"NEUTRAL","speaker":"B","text":"This point, they'll get Shields and St. Mungo Football Club and all that as well.","start":3495850,"end":3499920,"confidence":0.91753790000000001736424337650532834231853485107421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I never had all that, never had all that when I was in there.","start":3500810,"end":3504440,"confidence":0.57799195999999997130913698129006661474704742431640625},{"sentiment":"POSITIVE","speaker":"A","text":"Not too bad then.","start":3504610,"end":3506090,"confidence":0.67010139999999995819024434240418486297130584716796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything else you'd like me to add down for Kibble?","start":3506090,"end":3508470,"confidence":0.930575970000000030069031708990223705768585205078125},{"sentiment":"POSITIVE","speaker":"A","text":"No, Kibble was okay.","start":3509382,"end":3510592,"confidence":0.5169582999999999817219986653071828186511993408203125},{"sentiment":"NEUTRAL","speaker":"B","text":"I know it's a bad thing to say something in a claim for compensation, but Kibble was\u2014 there's no point lying\u2014 Kibble was actually nice.","start":3511140,"end":3517739,"confidence":0.52674060000000000325570681525277905166149139404296875},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, that's fine.","start":3519350,"end":3520481,"confidence":0.67549490000000000922142362469458021223545074462890625},{"sentiment":"POSITIVE","speaker":"A","text":"I actually liked it.","start":3520578,"end":3521888,"confidence":0.9598872000000000515029796588351018726825714111328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Just because you liked one of your five doesn't mean the rest were great.","start":3522680,"end":3525591,"confidence":0.5160689400000000315316128762788139283657073974609375},{"sentiment":"POSITIVE","speaker":"A","text":"You're allowed to have\u2014 and I'm quite glad that you would have had that last one being that kind of a safer place.","start":3525688,"end":3531286,"confidence":0.8495437999999999600930777887697331607341766357421875},{"sentiment":"POSITIVE","speaker":"A","text":"It must have been such a relief being in there.","start":3531416,"end":3533667,"confidence":0.787762049999999991456434145220555365085601806640625},{"sentiment":"POSITIVE","speaker":"B","text":"It was, it was actually, I was quite happy being in there.","start":3534437,"end":3537440,"confidence":0.94659079999999995447268474890734069049358367919921875},{"sentiment":"POSITIVE","speaker":"B","text":"It was actually, it made me feel safe getting there.","start":3537745,"end":3540956,"confidence":0.85614449999999997498179027388687245547771453857421875},{"sentiment":"POSITIVE","speaker":"A","text":"Well, that's all that we would want for you, to feel safe, so I'm quite glad.","start":3541181,"end":3545291,"confidence":0.936597349999999995162625054945237934589385986328125},{"sentiment":"NEUTRAL","speaker":"A","text":"And I'm the one who's doing your claim and telling you it's okay to have had a safe place, okay?","start":3545612,"end":3550510,"confidence":0.6892768000000000228055796469561755657196044921875},{"sentiment":"NEUTRAL","speaker":"A","text":"That was it.","start":3551152,"end":3551553,"confidence":0.55714494000000003293138206572621129453182220458984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I'm just going to quickly, before I move on, is there anything else that you would like to add for grief that you might have remembered?","start":3552420,"end":3558281,"confidence":0.836984460000000041191015043295919895172119140625},{"sentiment":"NEUTRAL","speaker":"B","text":"No.","start":3559244,"end":3559341,"confidence":0.49361873000000000555331780560663901269435882568359375},{"sentiment":"NEGATIVE","speaker":"B","text":"I was too young to remember anything.","start":3559680,"end":3561340,"confidence":0.6616952400000000178437176145962439477443695068359375},{"sentiment":"NEUTRAL","speaker":"A","text":"What about Beech Avenue?","start":3561780,"end":3562756,"confidence":0.87768024000000000039989345168578438460826873779296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Eh, no.","start":3564622,"end":3565024,"confidence":0.57808680000000001175664010588661767542362213134765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Newfield?","start":3566858,"end":3567486,"confidence":0.81059709999999995932995489056338556110858917236328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Nah, I've visited the place.","start":3568644,"end":3569513,"confidence":0.8379640999999999895209157330100424587726593017578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, and Balrossie?","start":3570237,"end":3572122,"confidence":0.8140047999999999728260036135907284915447235107421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Visited Balrossie.","start":3573060,"end":3574095,"confidence":0.740035400000000009868017514236271381378173828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, so what I'm going to do now is I'm moving on to the next section, and this is about all of the care settings overall, not just one or two.","start":3574532,"end":3585645,"confidence":0.85433965999999994522795532247982919216156005859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, it's all of them.","start":3586077,"end":3587111,"confidence":0.6203944999999999598827571389847435057163238525390625},{"sentiment":"NEGATIVE","speaker":"A","text":"So across all of the placements, what were the names of the main people responsible for your abuse?","start":3587936,"end":3593368,"confidence":0.5387324000000000001620037437533028423786163330078125},{"sentiment":"NEUTRAL","speaker":"A","text":"The names?","start":3595460,"end":3595863,"confidence":0.70675019999999999509299186684074811637401580810546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I'll just go back through really quick actually, because you gave me most of the names, didn't you?","start":3596460,"end":3600334,"confidence":0.76526499999999997303490317790419794619083404541015625},{"sentiment":"NEUTRAL","speaker":"A","text":"So I'll just\u2014 I'll go in and I'll copy and paste them through because I don't feel like we need to re-go through them.","start":3600415,"end":3607208,"confidence":0.5992119000000000195171878658584319055080413818359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Ah, there was 3 main ones, yes.","start":3607923,"end":3610212,"confidence":0.60707736000000001030940666169044561684131622314453125},{"sentiment":"NEUTRAL","speaker":"A","text":"So I've got Derek, Charles and Thomas?","start":3610780,"end":3612612,"confidence":0.909381030000000034618778954609297215938568115234375},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":3613658,"end":3613787,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, are you happy for them to be the only names that we put on, or is there anyone else who you would like to be named?","start":3614012,"end":3619567,"confidence":0.90058625000000003257838443460059352219104766845703125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, that's it.","start":3620322,"end":3621625,"confidence":0.52059040000000000869562200023210607469081878662109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, I also want you to be aware that none of these people will be aware that you've said their names, okay?","start":3621753,"end":3627542,"confidence":0.656616899999999947823425827664323151111602783203125},{"sentiment":"NEUTRAL","speaker":"A","text":"It's just gonna be\u2014 yeah, well, fair enough.","start":3628186,"end":3631345,"confidence":0.591821429999999981674818627652712166309356689453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Some people panic and they don't want it, but it's fine.","start":3631750,"end":3634715,"confidence":0.5547570600000000240470399148762226104736328125},{"sentiment":"NEUTRAL","speaker":"B","text":"No, you're not, absolutely.","start":3637097,"end":3638806,"confidence":0.56395779999999995357740090184961445629596710205078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Were other children affected, and did you witness abuse or harm to anyone else?","start":3640330,"end":3644960,"confidence":0.50570090000000000873825456437771208584308624267578125},{"sentiment":"NEGATIVE","speaker":"B","text":"Yes, I witnessed abuse to a few people I was in homes with.","start":3645530,"end":3648530,"confidence":0.85582024000000000985011183729511685669422149658203125},{"sentiment":"NEUTRAL","speaker":"B","text":"I think a lot of people did.","start":3648530,"end":3649440,"confidence":0.77212362999999994972455397146404720842838287353515625},{"sentiment":"NEUTRAL","speaker":"A","text":"I think that happens.","start":3651470,"end":3652150,"confidence":0.70548569999999999335926759158610366284847259521484375},{"sentiment":"NEUTRAL","speaker":"B","text":"I think you've probably heard that a lot.","start":3652370,"end":3654310,"confidence":0.68348109999999995256558804612723179161548614501953125},{"sentiment":"NEUTRAL","speaker":"B","text":"You witness a lot in your own homes, especially when you're young, because even if you're that young, you don't get believed.","start":3654330,"end":3659370,"confidence":0.5326950599999999980127540766261518001556396484375},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't care what anybody says, you don't get believed.","start":3659370,"end":3661250,"confidence":0.77612877000000002336577153982943855226039886474609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, I think that's how they brought out this redress because of Yeah, definitely.","start":3662400,"end":3668290,"confidence":0.63366599999999995151966913908836431801319122314453125},{"sentiment":"NEGATIVE","speaker":"A","text":"And is there any children who you witnessed or witnessed you being abused whose names that you can remember at all?","start":3668774,"end":3674288,"confidence":0.53041130000000002997495585077558644115924835205078125},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":3676455,"end":3676632,"confidence":0.49361873000000000555331780560663901269435882568359375},{"sentiment":"POSITIVE","speaker":"A","text":"Okay, no worries at all, don't worry.","start":3676906,"end":3678437,"confidence":0.7797433000000000280493850368657149374485015869140625},{"sentiment":"NEGATIVE","speaker":"A","text":"Why do you believe that the local authority should have been aware of what was happening?","start":3679323,"end":3684528,"confidence":0.52678524999999998268407352952635847032070159912109375},{"sentiment":"NEUTRAL","speaker":"B","text":"They should have been aware.","start":3685902,"end":3686564,"confidence":0.63828750000000000763833440942107699811458587646484375},{"sentiment":"NEUTRAL","speaker":"B","text":"I think a few of the homes I was in, like Barossie and Newfield, I think the local authority was aware of it.","start":3686693,"end":3692249,"confidence":0.88189989999999995884394365930347703397274017333984375},{"sentiment":"NEGATIVE","speaker":"B","text":"But they couldn't approve it.","start":3693247,"end":3694343,"confidence":0.69762530000000000374171804651268757879734039306640625},{"sentiment":"NEUTRAL","speaker":"B","text":"So I know Balrossie was actually under investigation, I know Newfield not, but I don't think they could in the grave.","start":3696339,"end":3703358,"confidence":0.5785669700000000137407596412231214344501495361328125},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't think, you know, local authorities, they can't approve things they don't deal with.","start":3703455,"end":3707392,"confidence":0.740337550000000010896883395616896450519561767578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":3707795,"end":3708376,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEGATIVE","speaker":"A","text":"Were complaints ever discouraged, ignored, or punished?","start":3715003,"end":3718369,"confidence":0.49521369999999997890682834622566588222980499267578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Nope.","start":3722905,"end":3723133,"confidence":0.486557799999999984752463433324010111391544342041015625},{"sentiment":"NEGATIVE","speaker":"A","text":"And were you ever moved, threatened, or disbelieved because of these complaints?","start":3723590,"end":3728025,"confidence":0.5397686999999999901689307080232538282871246337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Threatened, aye.","start":3730010,"end":3730639,"confidence":0.51407312999999998925915178915602155029773712158203125},{"sentiment":"NEUTRAL","speaker":"A","text":"And what were you threatened with?","start":3731576,"end":3732755,"confidence":0.56957614000000000853418669066741131246089935302734375},{"sentiment":"NEGATIVE","speaker":"B","text":"Well, the staff threatened you to leave, but they kind of threatened to be near disciplinarian.","start":3733740,"end":3738456,"confidence":0.7257259499999999530217564824852161109447479248046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":3741803,"end":3742129,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEGATIVE","speaker":"A","text":"Have you ever reported the abuse to police, an inquiry, a professional, or any authority?","start":3743494,"end":3747884,"confidence":0.54558819999999996763762055707047693431377410888671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Reported it to a couple of the staff, but you only believe.","start":3749372,"end":3751530,"confidence":0.8204580999999999679772599847638048231601715087890625},{"sentiment":"NEGATIVE","speaker":"B","text":"Never reported to police because that was a staff responsibility, reported police back then.","start":3751610,"end":3756376,"confidence":0.565168560000000042009560274891555309295654296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":3756779,"end":3757021,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Why did you move between the different placements, and were the reasons ever explained to you?","start":3758550,"end":3763312,"confidence":0.86315989999999997994706291137845255434513092041015625},{"sentiment":"NEGATIVE","speaker":"B","text":"No, they weren't never explained.","start":3764463,"end":3765548,"confidence":0.5639201000000000352230244970996864140033721923828125},{"sentiment":"NEGATIVE","speaker":"B","text":"They just kept moving me, which I didn't like because it's just\u2014 we get moved about too much.","start":3765597,"end":3774134,"confidence":0.878567639999999983047018758952617645263671875},{"sentiment":"NEGATIVE","speaker":"B","text":"It shouldn't have happened.","start":3774200,"end":3774738,"confidence":0.84411544000000005016914883526624180376529693603515625},{"sentiment":"NEGATIVE","speaker":"B","text":"Obviously you're not going to have a settled life if you keep moving.","start":3776378,"end":3778547,"confidence":0.80398029999999998107540477576549164950847625732421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":3779292,"end":3779551,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you ever run away, refuse to return, or ask to be moved?","start":3788618,"end":3793496,"confidence":0.61807895000000001584083975103567354381084442138671875},{"sentiment":"NEUTRAL","speaker":"A","text":"That'll be quite a few times, yes.","start":3794990,"end":3796427,"confidence":0.61757560000000000233200125876464881002902984619140625},{"sentiment":"NEUTRAL","speaker":"A","text":"And what would happen when you ran away?","start":3800283,"end":3801603,"confidence":0.73045919999999997518358441084274090826511383056640625},{"sentiment":"NEUTRAL","speaker":"B","text":"I ran away and tried to run away from Bellrossie and ended up, me and 5 other boys running away from Bellrossie in my pyjamas and actually got to Kirkmaccormick, Port Glasgow and got on a train and actually came to Belkisley, Port Glasgow, in the train in my pyjamas.","start":3803609,"end":3820159,"confidence":0.6954210400000000458220483778859488666057586669921875},{"sentiment":"NEUTRAL","speaker":"A","text":"So you ran away from Bellrossie in your pyjamas?","start":3820966,"end":3824734,"confidence":0.6955862600000000117717036118847317993640899658203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, me and 5 other boys.","start":3825008,"end":3825990,"confidence":0.64802766000000000534697619514190591871738433837890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Hopped on a train?","start":3826070,"end":3827036,"confidence":0.71295520000000001115125769501901231706142425537109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, to Glasgow.","start":3829376,"end":3830106,"confidence":0.63264109999999995626041027207975275814533233642578125},{"sentiment":"NEUTRAL","speaker":"B","text":"That'll be in the police report, because it was\u2014 everybody used to talk, there was 5 of us, me and 5 others.","start":3831063,"end":3836853,"confidence":0.83614456999999997588446376539650373160839080810546875},{"sentiment":"NEUTRAL","speaker":"B","text":"We left Kilmacon, Kilmacon, Port Glasgow's about 68 miles to Kilmacon, and they end up leaving Bullrosey because they didn't like it and end up getting on a train at Port Glasgow, Port Glasgow to Ferguson, and went to my auntie's in Ferguson.","start":3836917,"end":3853949,"confidence":0.52573407000000005329098939910181798040866851806640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Were the police the ones that caught you and returned you?","start":3856050,"end":3858681,"confidence":0.7291176299999999610434997521224431693553924560546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, police picked us up and took us back to Bullrosey, yes.","start":3859395,"end":3861832,"confidence":0.67246660000000002543885102568310685455799102783203125},{"sentiment":"NEGATIVE","speaker":"A","text":"There should have been a police report.","start":3862481,"end":3864024,"confidence":0.498726759999999991190833270593429915606975555419921875},{"sentiment":"NEUTRAL","speaker":"A","text":"There probably is.","start":3865100,"end":3865650,"confidence":0.67200439999999994622470467220409773290157318115234375},{"sentiment":"NEUTRAL","speaker":"A","text":"I'll have to double-check that one.","start":3865699,"end":3867123,"confidence":0.7457415499999999752844814793206751346588134765625},{"sentiment":"NEUTRAL","speaker":"B","text":"It's got to be because they were in my pyjamas and hoosecoat.","start":3867641,"end":3871009,"confidence":0.73574494999999995314965417492203414440155029296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Why did you run away?","start":3872180,"end":3872854,"confidence":0.6150181999999999593597976854653097689151763916015625},{"sentiment":"NEGATIVE","speaker":"A","text":"Just didn't like the place.","start":3873963,"end":3874686,"confidence":0.95764780000000004900329031443106941878795623779296875},{"sentiment":"NEGATIVE","speaker":"B","text":"Just didn't like it.","start":3874783,"end":3875795,"confidence":0.922876299999999982759391059516929090023040771484375},{"sentiment":"NEUTRAL","speaker":"B","text":"We ended up leaving it and then we got returned to the place at about 5 in the morning or something like that.","start":3876374,"end":3882460,"confidence":0.9098646599999999917685045147663913667201995849609375},{"sentiment":"NEUTRAL","speaker":"A","text":"And what happened when you were returned?","start":3883029,"end":3884033,"confidence":0.8775294000000000149697143569937907159328460693359375},{"sentiment":"NEUTRAL","speaker":"B","text":"No, I just totally go to my bed and then they get made to get up 2 hours later for school.","start":3885520,"end":3890000,"confidence":0.72721380000000002130633447450236417353153228759765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Right, okay.","start":3890760,"end":3891880,"confidence":0.54448264999999995694679455482400953769683837890625},{"sentiment":"NEUTRAL","speaker":"B","text":"I remember that.","start":3891880,"end":3892860,"confidence":0.700100359999999977134166329051367938518524169921875},{"sentiment":"POSITIVE","speaker":"B","text":"It was just one of the things that you think about it now, you say that was quite funny, that.","start":3893240,"end":3899860,"confidence":0.75979244999999995258121998631395399570465087890625},{"sentiment":"NEGATIVE","speaker":"A","text":"I shouldn't laugh, but I think it's the thought of 5 kids in their pyjamas getting on a train, nobody asking any questions.","start":3899860,"end":3907790,"confidence":0.6253463999999999689549667891697026789188385009765625},{"sentiment":"NEUTRAL","speaker":"B","text":"No, they just let us on the train, that's it.","start":3908420,"end":3910200,"confidence":0.693017839999999996081214703735895454883575439453125},{"sentiment":"NEUTRAL","speaker":"A","text":"I think that's the part that got me a little bit because I think the first thing I'd do is, why are you in your dramas?","start":3910560,"end":3916568,"confidence":0.52853249999999996067145957567845471203327178955078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Well, that main ticket wasn't written to Morris.","start":3917389,"end":3919595,"confidence":0.58811020000000002738715920713730156421661376953125},{"sentiment":"NEUTRAL","speaker":"B","text":"The train got wrecked, the cart they were in, and they got off at St James's next to Ferguson and walked all the way to Mantis' house, and then Mantis grasped at us and pulled the poles, and we got picked up.","start":3921109,"end":3934839,"confidence":0.5567178999999999877701384320971556007862091064453125},{"sentiment":"NEUTRAL","speaker":"B","text":"There's got to be enough police support because they picked up my pyjamas, no?","start":3939812,"end":3943091,"confidence":0.6015969500000000191874960364657454192638397216796875},{"sentiment":"NEUTRAL","speaker":"B","text":"There's got to be there somewhere.","start":3943171,"end":3943894,"confidence":0.70993793000000005033456318415119312703609466552734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, there should be.","start":3943975,"end":3945019,"confidence":0.59700286000000002406551402600598521530628204345703125},{"sentiment":"NEUTRAL","speaker":"A","text":"What age did you leave the care system?","start":3946000,"end":3948250,"confidence":0.83256596000000004931251851303386501967906951904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"16 and a half, 17, roughly.","start":3949974,"end":3951801,"confidence":0.84676019999999996290540593690820969641208648681640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, and what were your circumstances after?","start":3954081,"end":3958155,"confidence":0.8602079000000000252867948802304454147815704345703125},{"sentiment":"NEUTRAL","speaker":"A","text":"So where did you go once you were released from care?","start":3958220,"end":3960084,"confidence":0.89773106999999996435946059136767871677875518798828125},{"sentiment":"NEGATIVE","speaker":"B","text":"I went to my gran's for 2 months and then I didn't like that and I got my own house.","start":3960962,"end":3964197,"confidence":0.67524474999999994917487811108003370463848114013671875},{"sentiment":"NEUTRAL","speaker":"B","text":"So I've stayed myself since I was\u2014 before I was 17.","start":3965713,"end":3968263,"confidence":0.87844990000000000573976421947008930146694183349609375},{"sentiment":"NEUTRAL","speaker":"B","text":"I've maintained since then.","start":3968328,"end":3969276,"confidence":0.75577119999999997634887449748930521309375762939453125},{"sentiment":"NEGATIVE","speaker":"B","text":"No support after I left.","start":3972730,"end":3974588,"confidence":0.569226299999999962864194458234123885631561279296875},{"sentiment":"NEUTRAL","speaker":"B","text":"There was no support?","start":3975089,"end":3975993,"confidence":0.534888449999999959771912472206167876720428466796875},{"sentiment":"NEUTRAL","speaker":"B","text":"No, I think you should have been supported when you left here.","start":3976640,"end":3978805,"confidence":0.63379350000000000964206492426455952227115631103515625},{"sentiment":"POSITIVE","speaker":"A","text":"I would have to agree, especially when you're\u2014 I was about 16 or so.","start":3980826,"end":3984924,"confidence":0.49970627000000000794699417383526451885700225830078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":3985807,"end":3986241,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"And you think there'd be support there for you.","start":3987013,"end":3988716,"confidence":0.73493419999999998193374040056369267404079437255859375},{"sentiment":"NEGATIVE","speaker":"B","text":"Nah, there wasn't any support, just basically when you're that age, get to fuck and just that's you.","start":3989584,"end":3994784,"confidence":0.8256607000000000251560550168505869805812835693359375},{"sentiment":"NEUTRAL","speaker":"B","text":"No, there's a lot of support now in your wee care.","start":3994960,"end":3998406,"confidence":0.5743618600000000018468426787876524031162261962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I'm now going to move on to the next section, which is all about the impact on your whole experience.","start":3998951,"end":4005266,"confidence":0.76395690000000004982183554602670483291149139404296875},{"sentiment":"NEUTRAL","speaker":"A","text":"So it is going to be, you know, how the combined experience has affected you.","start":4005891,"end":4011277,"confidence":0.7430328999999999961545427140663377940654754638671875},{"sentiment":"NEUTRAL","speaker":"A","text":"So how did the experience affect you at the time in a way of such as your safety, your trust, your confidence, your sleep, behaviour, education, relationships, or your ability to speak up?","start":4011998,"end":4023635,"confidence":0.7451754999999999906634684521122835576534271240234375},{"sentiment":"NEUTRAL","speaker":"B","text":"That's kind of, that's them all.","start":4024746,"end":4027033,"confidence":0.7597903599999999979530684868223033845424652099609375},{"sentiment":"NEUTRAL","speaker":"B","text":"It sticks really in your brain.","start":4027822,"end":4029626,"confidence":0.70941496000000003885332944264519028365612030029296875},{"sentiment":"NEUTRAL","speaker":"B","text":"It's kind of mentally, you know, it's always in your brain.","start":4029674,"end":4032461,"confidence":0.64136830000000000229221086556208319962024688720703125},{"sentiment":"NEUTRAL","speaker":"B","text":"You just sit and think about it.","start":4032815,"end":4034667,"confidence":0.8489557500000000089812601800076663494110107421875},{"sentiment":"NEUTRAL","speaker":"B","text":"That's why I drink as much, because you just can't even no think about it when you were young.","start":4034812,"end":4040256,"confidence":0.50384039999999996606305785462609492242336273193359375},{"sentiment":"NEGATIVE","speaker":"B","text":"Yeah, it's kind of just one of the things you wish you could forget, but you can't.","start":4043500,"end":4047785,"confidence":0.5503864000000000533674437974696047604084014892578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I've got that.","start":4054659,"end":4055719,"confidence":0.68294847000000002967823320432216860353946685791015625},{"sentiment":"NEUTRAL","speaker":"B","text":"It's mainly mentally now, because you're older, it just sticks with you constantly.","start":4056666,"end":4062141,"confidence":0.7397470999999999907714709479478187859058380126953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so that is actually the next question.","start":4062542,"end":4064260,"confidence":0.84403247000000003463782149992766790091991424560546875},{"sentiment":"NEUTRAL","speaker":"A","text":"So how has it affected your mental health?","start":4064309,"end":4066043,"confidence":0.593536559999999990822061590733937919139862060546875},{"sentiment":"NEGATIVE","speaker":"A","text":"Things such as anxiety, depression, trauma symptoms, panic, flashbacks, nightmares, self-harm, or suicidal thoughts?","start":4066316,"end":4073509,"confidence":0.79613685999999994624687360555981285870075225830078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, flashbacks and nightmares and things like that.","start":4074344,"end":4079257,"confidence":0.57202523999999999038124087746837176382541656494140625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, that's kind of\u2014 that's funny, the main things that people don't understand about it.","start":4079642,"end":4085165,"confidence":0.477944580000000007746763230898068286478519439697265625},{"sentiment":"NEGATIVE","speaker":"B","text":"That's kind of\u2014 you do get flashbacks, you get memories, you get mental health problems, things like that.","start":4085743,"end":4091508,"confidence":0.78551610000000005040732276029302738606929779052734375},{"sentiment":"NEUTRAL","speaker":"B","text":"It sticks to you constantly.","start":4091764,"end":4092856,"confidence":0.73352574999999997640287574540707282721996307373046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Have you got any mental health problems, Patrick?","start":4093193,"end":4095040,"confidence":0.54502463000000000992173454505973495543003082275390625},{"sentiment":"NEGATIVE","speaker":"A","text":"No, none diagnosed, just alcohol.","start":4096485,"end":4099391,"confidence":0.5138004400000000249093545789946801960468292236328125},{"sentiment":"NEGATIVE","speaker":"A","text":"Just alcohol.","start":4099634,"end":4100271,"confidence":0.561604800000000015103296391316689550876617431640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, that came back.","start":4100450,"end":4102312,"confidence":0.7018261999999999556365537500823847949504852294921875},{"sentiment":"NEUTRAL","speaker":"B","text":"That's up in court.","start":4102361,"end":4103145,"confidence":0.78802234000000004332520120442495681345462799072265625},{"sentiment":"NEUTRAL","speaker":"A","text":"And would you classify yourself as alcohol dependent or an alcoholic?","start":4106020,"end":4109328,"confidence":0.64194720000000005111218115416704677045345306396484375},{"sentiment":"NEGATIVE","speaker":"A","text":"Alcohol dependent.","start":4110592,"end":4111156,"confidence":0.5467733999999999650043491783435456454753875732421875},{"sentiment":"NEGATIVE","speaker":"A","text":"Alcohol dependent.","start":4111381,"end":4112106,"confidence":0.5467733999999999650043491783435456454753875732421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, I get medication after the doctor for it.","start":4112203,"end":4115344,"confidence":0.81274509999999999809716655363445170223712921142578125},{"sentiment":"POSITIVE","speaker":"A","text":"Okay, no problem.","start":4115892,"end":4117116,"confidence":0.58404654000000000291237256533349864184856414794921875},{"sentiment":"NEGATIVE","speaker":"B","text":"For my stomach, I've damaged my stomach leaning into the drink.","start":4117745,"end":4122547,"confidence":0.92764323999999998004994949951651506125926971435546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Was there ever any substance abuse?","start":4122791,"end":4124354,"confidence":0.68683945999999995724039081324008293449878692626953125},{"sentiment":"NEUTRAL","speaker":"B","text":"No, I've never took drugs.","start":4125513,"end":4126585,"confidence":0.70892710000000003223163957954966463148593902587890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay, never even thought of it.","start":4128644,"end":4130640,"confidence":0.52075810000000000155040424942853860557079315185546875},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't even think I've ever smoked a joint, to be honest with you.","start":4130705,"end":4132898,"confidence":0.5668111000000000121445964396116323769092559814453125},{"sentiment":"POSITIVE","speaker":"A","text":"Fair enough, that's the best way, isn't it?","start":4135639,"end":4137773,"confidence":0.7820519999999999694040297981700859963893890380859375},{"sentiment":"NEGATIVE","speaker":"B","text":"I know, that's kind of\u2014 yeah, when I stayed in Birkdale Park, it was kind of a bad area back in the '90s for drugs and hanging about, but I never even took a necky, mind.","start":4138646,"end":4148545,"confidence":0.7170547000000000448238779426901601254940032958984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, what about any self-harm or suicidal thoughts?","start":4153703,"end":4157322,"confidence":0.60113519999999998066897433091071434319019317626953125},{"sentiment":"NEUTRAL","speaker":"B","text":"I've had suicidal thoughts, aye, but I've never self-harmed, no.","start":4158130,"end":4161285,"confidence":0.497352030000000000509174924445687793195247650146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":4161333,"end":4161511,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":4166981,"end":4167320,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you take any medication for any kind of sleep problems?","start":4167804,"end":4171411,"confidence":0.7691744000000000358596707883407361805438995361328125},{"sentiment":"NEUTRAL","speaker":"B","text":"I've got\u2014 I take sleeping tablets, but that's far.","start":4172353,"end":4176816,"confidence":0.63216890000000003357882860655081458389759063720703125},{"sentiment":"NEGATIVE","speaker":"B","text":"Causing my sciatica in my back and leg.","start":4177143,"end":4178850,"confidence":0.92979679999999997885851144019397906959056854248046875},{"sentiment":"NEGATIVE","speaker":"B","text":"I get sleepless nights a lot.","start":4178914,"end":4180058,"confidence":0.66227066999999995022818666257080622017383575439453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":4180589,"end":4180847,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"How has your experience in care affected any relationships?","start":4182925,"end":4187386,"confidence":0.8050424499999999650157178621157072484493255615234375},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't really have relationships, no.","start":4188497,"end":4190155,"confidence":0.67414940000000000974722524915705434978008270263671875},{"sentiment":"NEGATIVE","speaker":"B","text":"I've not got much friends either because I don't really trust much.","start":4191395,"end":4193875,"confidence":0.846211849999999987659293765318579971790313720703125},{"sentiment":"NEGATIVE","speaker":"B","text":"I'm kind of a loner, and that's kind of\u2014 that affected me being in homes because you don't know who to trust.","start":4195706,"end":4202056,"confidence":0.7404554500000000150095047501963563263416290283203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":4202606,"end":4202946,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"I think I've got one close pal and that's about it.","start":4204560,"end":4208310,"confidence":0.72639109999999995626041027207975275814533233642578125},{"sentiment":"NEGATIVE","speaker":"B","text":"And at my age, at 44, you think you're for funnels.","start":4208360,"end":4210310,"confidence":0.57025515999999998317804283942678011953830718994140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4211900,"end":4212300,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"What about intimacy?","start":4212300,"end":4213260,"confidence":0.83679840000000005328928409653599373996257781982421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Has it ever affected\u2014 has your experience ever affected your ability to be intimate with someone?","start":4213480,"end":4217680,"confidence":0.73578905999999999476557377420249395072460174560546875},{"sentiment":"NEUTRAL","speaker":"B","text":"I've not really been intimate with many people, to be honest with you.","start":4218580,"end":4221810,"confidence":0.6394355000000000455173676527920179069042205810546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":4221840,"end":4222580,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"I've had a couple of relationships, but I don't really tell them nothing, if you know what I mean.","start":4222580,"end":4226860,"confidence":0.74575409999999997534558815459604375064373016357421875},{"sentiment":"NEUTRAL","speaker":"B","text":"I think that you keep it all to yourself.","start":4226860,"end":4229220,"confidence":0.731225849999999955031171339214779436588287353515625},{"sentiment":"NEGATIVE","speaker":"B","text":"It does affect you because some of the women you go out with you don't really tell us nothing, you don't say nothing.","start":4229220,"end":4234653,"confidence":0.5043984999999999718767185186152346432209014892578125},{"sentiment":"NEUTRAL","speaker":"B","text":"So sometimes you're better off just keeping things to yourself.","start":4234992,"end":4238319,"confidence":0.70295863999999996796219647876569069921970367431640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":4240210,"end":4241576,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEGATIVE","speaker":"B","text":"You don't tell anybody about your physical abuse and all that, I've never really done it, no.","start":4242682,"end":4247965,"confidence":0.5434595300000000239748487729229964315891265869140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4248433,"end":4250287,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEGATIVE","speaker":"A","text":"What about your\u2014 obviously you said that you can't really trust people.","start":4250546,"end":4253271,"confidence":0.6938582699999999992002130966284312307834625244140625},{"sentiment":"NEGATIVE","speaker":"A","text":"Would you say that trust is one of the biggest things it has affected?","start":4253433,"end":4256207,"confidence":0.59054773999999998768117848157999105751514434814453125},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":4256937,"end":4257073,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4257447,"end":4257651,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"And what about any isolation?","start":4258618,"end":4259952,"confidence":0.81625616999999994760628396761603653430938720703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you ever find yourself isolating yourself?","start":4260000,"end":4262234,"confidence":0.60943716999999997252501771072275005280971527099609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, I kind of\u2014 I don't really do much.","start":4263038,"end":4266123,"confidence":0.65296560000000003487485855657723732292652130126953125},{"sentiment":"NEGATIVE","speaker":"B","text":"I'm kind of a hussy person.","start":4266188,"end":4267935,"confidence":0.78804474999999996054356188324163667857646942138671875},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm kind of\u2014 I'm not a socializer.","start":4268001,"end":4270090,"confidence":0.66658139999999999059099309306475333869457244873046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":4271740,"end":4272096,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEGATIVE","speaker":"B","text":"I'd rather sit in the house with 10 cans and don't speak to people.","start":4272712,"end":4276844,"confidence":0.756298240000000010496705726836808025836944580078125},{"sentiment":"NEUTRAL","speaker":"B","text":"And that's part of the reason.","start":4278898,"end":4280395,"confidence":0.67623569999999999513562443098635412752628326416015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4281908,"end":4282103,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"And what about your confidence?","start":4283662,"end":4285040,"confidence":0.7604758000000000350837581208907067775726318359375},{"sentiment":"NEGATIVE","speaker":"B","text":"Confidence is low at times.","start":4285745,"end":4288165,"confidence":0.7681810000000000027142732506035827100276947021484375},{"sentiment":"NEUTRAL","speaker":"B","text":"It's not great, my confidence, but as you know, your confidence, sometimes it's good, sometimes it's bad.","start":4288854,"end":4294399,"confidence":0.50792676000000003266876547058927826583385467529296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, it can always flip, can't it?","start":4294623,"end":4296738,"confidence":0.696520000000000027995383788947947323322296142578125},{"sentiment":"NEUTRAL","speaker":"B","text":"It's up and down.","start":4297219,"end":4297732,"confidence":0.6753567000000000319914761348627507686614990234375},{"sentiment":"NEUTRAL","speaker":"B","text":"Aye.","start":4297988,"end":4298084,"confidence":0.52665220000000001476792022003792226314544677734375},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, okay.","start":4298485,"end":4299366,"confidence":0.55090344000000002200323478973587043583393096923828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything else you'd like to say about the effect it's had on relationships, any friendships, anything like that?","start":4300168,"end":4306577,"confidence":0.85804515999999997344360735951340757310390472412109375},{"sentiment":"NEUTRAL","speaker":"A","text":"It's just isolation, basically.","start":4307715,"end":4309061,"confidence":0.62608859999999999512709791815723292529582977294921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Cause it is.","start":4309286,"end":4310611,"confidence":0.54281579999999995944648389922804199159145355224609375},{"sentiment":"NEUTRAL","speaker":"B","text":"It's just a joke.","start":4310692,"end":4311839,"confidence":0.5711344499999999602124489683774299919605255126953125},{"sentiment":"NEGATIVE","speaker":"B","text":"Actually, I know it's a bad thing to say, I think care homes should be shut.","start":4312033,"end":4315280,"confidence":0.8165139999999999620428070556954480707645416259765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Well, back in the day.","start":4319650,"end":4320169,"confidence":0.809081139999999976453182171098887920379638671875},{"sentiment":"POSITIVE","speaker":"B","text":"I don't know what they're like now, right enough, but I've heard a lot of good things about care homes these days.","start":4320250,"end":4324163,"confidence":0.92480130000000004830695843338617123663425445556640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, you kind of question why now.","start":4325550,"end":4327963,"confidence":0.535607900000000025642066248110495507717132568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Aye.","start":4329210,"end":4329291,"confidence":0.52665220000000001476792022003792226314544677734375},{"sentiment":"NEUTRAL","speaker":"A","text":"How has your overall experience affected your education, your work, your opportunities, finances, housing, or day-to-day stability?","start":4330182,"end":4338244,"confidence":0.84397800000000000597566440774244256317615509033203125},{"sentiment":"NEGATIVE","speaker":"B","text":"It's kinda affected them all, 'cause I kinda don't work and things like that.","start":4340148,"end":4344183,"confidence":0.761280540000000005562696969718672335147857666015625},{"sentiment":"NEGATIVE","speaker":"A","text":"You don't work?","start":4344651,"end":4345442,"confidence":0.52886354999999996007176150669693015515804290771484375},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm on disability, aye.","start":4345878,"end":4347347,"confidence":0.57100903999999996774050714520853944122791290283203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":4348758,"end":4348855,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"It affects your confidence, actually.","start":4349242,"end":4350712,"confidence":0.5819881000000000081939788287854753434658050537109375},{"sentiment":"NEGATIVE","speaker":"B","text":"It's kinda sticks in your head and I've tried workin' a couple of times and then things just come into your head and you end up going, \"Ah, I can't do bother with this, I just wind me head.\" Sometimes you depress yourself there thinking about it.","start":4350889,"end":4364140,"confidence":0.5647136600000000061783111959812231361865997314453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":4364550,"end":4365170,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"And then there are times you're all right, if you know what I mean.","start":4365170,"end":4366890,"confidence":0.63092570000000003371809498275979422032833099365234375},{"sentiment":"NEUTRAL","speaker":"A","text":"It's kind of\u2014 No, I understand.","start":4366890,"end":4371540,"confidence":0.73645466999999997792514250249951146543025970458984375},{"sentiment":"POSITIVE","speaker":"B","text":"I'd love company, to be honest with you.","start":4371590,"end":4373210,"confidence":0.8446749000000000062726712712901644408702850341796875},{"sentiment":"NEUTRAL","speaker":"B","text":"I've had a couple of relationships and sometimes the woman go out and you don't look happy, and then at times you look happy.","start":4373210,"end":4379020,"confidence":0.5385769000000000250594212047872133553028106689453125},{"sentiment":"NEGATIVE","speaker":"B","text":"It's just\u2014 I think it's\u2014 I don't know what it is.","start":4379170,"end":4381290,"confidence":0.60242629999999997014725749977515079081058502197265625},{"sentiment":"NEUTRAL","speaker":"B","text":"It's just 50\/50.","start":4381290,"end":4382210,"confidence":0.63643324000000001117172132580890320241451263427734375},{"sentiment":"NEUTRAL","speaker":"B","text":"I think it just comes and goes.","start":4382210,"end":4383350,"confidence":0.66791063999999999989398702382459305226802825927734375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, yeah.","start":4383350,"end":4384390,"confidence":0.493536350000000012538947657958487980067729949951171875},{"sentiment":"NEUTRAL","speaker":"B","text":"It's always there.","start":4384390,"end":4385170,"confidence":0.56399535999999994562159599809092469513416290283203125},{"sentiment":"NEGATIVE","speaker":"A","text":"It's not going away, I don't think.","start":4385170,"end":4386370,"confidence":0.497986819999999996699813209488638676702976226806640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Mr Patrick, is there anything that triggers you?","start":4386666,"end":4389320,"confidence":0.828813400000000033429614632041193544864654541015625},{"sentiment":"NEGATIVE","speaker":"A","text":"Any places, smells, authority figures, institutions, or situations that you would avoid because it triggers you?","start":4389449,"end":4395954,"confidence":0.680005430000000021806272343383170664310455322265625},{"sentiment":"NEGATIVE","speaker":"B","text":"Well, I don't really get much, so I think I don't really know that answer to that.","start":4398280,"end":4401327,"confidence":0.54951669999999996907291688330587930977344512939453125},{"sentiment":"NEUTRAL","speaker":"B","text":"I can't really answer that one.","start":4401456,"end":4402326,"confidence":0.53665119999999999489403990082792006433010101318359375},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, no, that's okay.","start":4402584,"end":4403794,"confidence":0.48245510000000002559517042755032889544963836669921875},{"sentiment":"NEUTRAL","speaker":"A","text":"You don't have to.","start":4403858,"end":4404439,"confidence":0.68383030000000000203641548068844713270664215087890625},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't like being in private places like councils and institutions and things like that.","start":4405788,"end":4410235,"confidence":0.90438943999999998890615415803040377795696258544921875},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't like that.","start":4410300,"end":4410725,"confidence":0.93245199999999994755484067354700528085231781005859375},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't even like going to my doctor's because there's a lot of people about.","start":4412084,"end":4415034,"confidence":0.96692250000000001808331262509454973042011260986328125},{"sentiment":"NEGATIVE","speaker":"B","text":"These are my doctor's phones, mate, because I think I told them I don't like coming to surgeries.","start":4417730,"end":4421607,"confidence":0.7763662000000000062982508097775280475616455078125},{"sentiment":"NEUTRAL","speaker":"A","text":"So would you say that you avoid contact?","start":4424190,"end":4426355,"confidence":0.80292565000000004626912186722620390355587005615234375},{"sentiment":"NEGATIVE","speaker":"B","text":"I avoid contact with people, yes.","start":4427381,"end":4429204,"confidence":0.6443689999999999695745600547525100409984588623046875},{"sentiment":"NEUTRAL","speaker":"B","text":"I think that's in my heart, mate.","start":4431411,"end":4434030,"confidence":0.5430063000000000528189048054628074169158935546875},{"sentiment":"NEGATIVE","speaker":"A","text":"And do you avoid contact with people because of what you went through or because of the aftermath?","start":4434580,"end":4438380,"confidence":0.5500287999999999843936393517651595175266265869140625},{"sentiment":"NEUTRAL","speaker":"B","text":"Could have went away through and after myself.","start":4439674,"end":4441703,"confidence":0.82650440000000002793711928461561910808086395263671875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, I think that even my pal says to me, you need to start getting out now.","start":4441993,"end":4445874,"confidence":0.679740699999999975489117787219583988189697265625},{"sentiment":"NEUTRAL","speaker":"B","text":"And you don't, you don't tell people anything that happens to you.","start":4446679,"end":4449575,"confidence":0.5943749000000000393129084841348230838775634765625},{"sentiment":"POSITIVE","speaker":"B","text":"So yeah, I'm quite happy you've picked them up.","start":4449688,"end":4452226,"confidence":0.95447402999999997330604628587025217711925506591796875},{"sentiment":"NEUTRAL","speaker":"B","text":"That's all you do.","start":4452612,"end":4453463,"confidence":0.63620270000000000987228077065083198249340057373046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, what impact has this experience had on your life overall?","start":4454074,"end":4459136,"confidence":0.88542365999999994574665151958470232784748077392578125},{"sentiment":"NEGATIVE","speaker":"B","text":"I've not got a life basically.","start":4461554,"end":4462601,"confidence":0.86125963999999999298751163223641924560070037841796875},{"sentiment":"NEGATIVE","speaker":"B","text":"To be honest with you, I've not really got a life.","start":4464170,"end":4466670,"confidence":0.6022855000000000291748847303097136318683624267578125},{"sentiment":"NEUTRAL","speaker":"B","text":"My life is basically a loner, been in the house myself and kind of keep myself to myself.","start":4466830,"end":4473870,"confidence":0.69594129999999998492654640358523465692996978759765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":4474510,"end":4475850,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Everybody else has got a life, they go out and socialise, things like that, but you don't want me.","start":4475850,"end":4480210,"confidence":0.467107600000000011686296375046367757022380828857421875},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't know what it is, I don't know.","start":4480210,"end":4481450,"confidence":0.69079049999999997400124129853793419897556304931640625},{"sentiment":"NEGATIVE","speaker":"B","text":"I was kind of hoping it would go away, but no, it's not.","start":4482270,"end":4486370,"confidence":0.6179799999999999737809730504523031413555145263671875},{"sentiment":"NEUTRAL","speaker":"A","text":"What if, so how do you, like, what do you think would have been different about your life had you not have been in care?","start":4486370,"end":4493250,"confidence":0.803699500000000011112888387287966907024383544921875},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't know, I think maybe if I was in care, I would have had a career or had a family or had a normal life, but no, I've not got any of that.","start":4494790,"end":4506675,"confidence":0.48682216000000000377667674911208450794219970703125},{"sentiment":"NEUTRAL","speaker":"B","text":"That might match the care settings I'm in.","start":4506756,"end":4509254,"confidence":0.8106139999999999457003241332131437957286834716796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":4510232,"end":4510538,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEGATIVE","speaker":"B","text":"I've not got a family, I've not got a career, I've not got anything like that.","start":4510714,"end":4515907,"confidence":0.7735970599999999475215872735134325921535491943359375},{"sentiment":"NEUTRAL","speaker":"B","text":"I think if I was in care, this You sit and think to yourself, I might have had a life.","start":4516084,"end":4520994,"confidence":0.705922249999999973368858263711445033550262451171875},{"sentiment":"NEGATIVE","speaker":"B","text":"No, these days, no, you've not got a life.","start":4523540,"end":4525280,"confidence":0.81976455000000003625615363489487208425998687744140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4525747,"end":4525860,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Have you ever received any counselling, therapy, mental health, addiction, GP, hospital, or professional support?","start":4527745,"end":4534621,"confidence":0.75335099999999999287325636032619513571262359619140625},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":4535512,"end":4535593,"confidence":0.49361873000000000555331780560663901269435882568359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":4536710,"end":4536969,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"As I said, you don't tell people, you keep it to yourself.","start":4537454,"end":4539575,"confidence":0.78894549999999996625632547875284217298030853271484375},{"sentiment":"NEGATIVE","speaker":"B","text":"It's another thing that a lot of people don't get out of the tin.","start":4541660,"end":4543897,"confidence":0.7000705000000000399751343138632364571094512939453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Sorry, you talk to your lawyer, I think.","start":4544920,"end":4546680,"confidence":0.6287120600000000170126668308512307703495025634765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, they've got to keep themselves private and confidential.","start":4547270,"end":4550360,"confidence":0.73101150000000003625899580583791248500347137451171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, there's nothing\u2014 there's no judgement about it.","start":4550710,"end":4554370,"confidence":0.7993221999999999827224428372574038803577423095703125},{"sentiment":"NEUTRAL","speaker":"A","text":"People, you tell who you want to tell, and if you don't want to tell anyone, you don't need to.","start":4554370,"end":4558050,"confidence":0.66930144999999996446859995558043010532855987548828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Nobody's\u2014 there's no force in you to tell anyone, do you know what I mean?","start":4558210,"end":4560860,"confidence":0.6474939600000000350377149516134522855281829833984375},{"sentiment":"NEUTRAL","speaker":"A","text":"You don't need to.","start":4561310,"end":4562290,"confidence":0.65854299999999998949107293810811825096607208251953125},{"sentiment":"NEUTRAL","speaker":"A","text":"I know it's your business.","start":4562290,"end":4564180,"confidence":0.69444453999999999904702008279855363070964813232421875},{"sentiment":"POSITIVE","speaker":"B","text":"I don't tell anybody anything, and that's why I'd love to have been able to speak to people now, but now you can Well, I appreciate your bravery speaking to me about it.","start":4564450,"end":4575585,"confidence":0.629705799999999982219378580339252948760986328125},{"sentiment":"POSITIVE","speaker":"A","text":"It helps and it means a lot that you've trusted me with it.","start":4576927,"end":4580017,"confidence":0.951118099999999966343011692515574395656585693359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Have you ever been diagnosed with any relevant health conditions or taken any medication?","start":4582550,"end":4586781,"confidence":0.79324399999999994914645640164962969720363616943359375},{"sentiment":"NEUTRAL","speaker":"A","text":"I take medication just now.","start":4587992,"end":4589220,"confidence":0.8574751000000000455969484391971491277217864990234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, what medication is that?","start":4590157,"end":4591388,"confidence":0.74724800000000002331290716028888709843158721923828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Amitriptyline.","start":4592762,"end":4593318,"confidence":0.6409008000000000482287987324525602161884307861328125},{"sentiment":"NEUTRAL","speaker":"A","text":"And is that your sleeping tablets?","start":4597000,"end":4598388,"confidence":0.800882459999999962718675305950455367565155029296875},{"sentiment":"NEUTRAL","speaker":"A","text":"No, that's sleeping enough to help your mouth.","start":4599269,"end":4601293,"confidence":0.481737169999999992331396470035542733967304229736328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":4602809,"end":4603195,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Any other medications, or is it just the amitriptyline and the sleeping tablets?","start":4604065,"end":4607204,"confidence":0.84498430000000002149107558579999022185802459716796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Quite a few.","start":4607929,"end":4608380,"confidence":0.74600750000000004558131649901042692363262176513671875},{"sentiment":"NEUTRAL","speaker":"B","text":"Some of Aston.","start":4609960,"end":4610603,"confidence":0.68693554000000001114045744543545879423618316650390625},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":4614000,"end":4614258,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"And then there's Cocodamol.","start":4615288,"end":4616367,"confidence":0.733234350000000034697222872637212276458740234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4619708,"end":4619965,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"I used to take that.","start":4624558,"end":4625441,"confidence":0.753194029999999958846501613152213394641876220703125},{"sentiment":"NEUTRAL","speaker":"B","text":"And my Loxican.","start":4627206,"end":4628765,"confidence":0.69698906000000004912209305985015816986560821533203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, I'll just leave them in there for now.","start":4634489,"end":4637981,"confidence":0.79570339999999994962109894913737662136554718017578125},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm sure we'll have on your GP records all of your medicines.","start":4638127,"end":4641635,"confidence":0.8514381600000000549499645785544998943805694580078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4644183,"end":4644523,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Are you receiving support now?","start":4644733,"end":4646349,"confidence":0.8912561500000000247467824010527692735195159912109375},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":4647496,"end":4647722,"confidence":0.49361873000000000555331780560663901269435882568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":4648692,"end":4648773,"confidence":0.49361873000000000555331780560663901269435882568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":4649240,"end":4649497,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there any sibling, relative, friend, partner, or professional who you would like to provide a supporting statement for your claim?","start":4651655,"end":4659777,"confidence":0.91477953999999994660896618370315991342067718505859375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I don't.","start":4660860,"end":4661604,"confidence":0.561901329999999976649860400357283651828765869140625},{"sentiment":"NEUTRAL","speaker":"B","text":"I've not told anybody.","start":4661669,"end":4662525,"confidence":0.7464169000000000497863084092386998236179351806640625},{"sentiment":"NEUTRAL","speaker":"B","text":"I've not said to anybody about it.","start":4662638,"end":4663851,"confidence":0.74899050000000000348876483258209191262722015380859375},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, okay.","start":4664158,"end":4664820,"confidence":0.55090344000000002200323478973587043583393096923828125},{"sentiment":"NEUTRAL","speaker":"B","text":"I spoke to the advice, they kinda said if you've not spoke to anybody, first thing I'll ask is kinda especially your boss.","start":4665855,"end":4673452,"confidence":0.66133169999999996679918012887355871498584747314453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I'm going to ask you the last couple of questions now, so we are close to the end.","start":4674126,"end":4679345,"confidence":0.80610020000000004447571200216771103441715240478515625},{"sentiment":"NEUTRAL","speaker":"A","text":"So why are you applying to the Scottish Redress Scheme, and what would you like to come from telling your storey to the Scottish Government about what you went through?","start":4679907,"end":4687325,"confidence":0.8004405500000000284188672594609670341014862060546875},{"sentiment":"NEUTRAL","speaker":"B","text":"I'd like them to deal with what happened back in the past and actually accept responsibility for no damming up, to help young people in care.","start":4688674,"end":4697457,"confidence":0.64311415000000005104396905153407715260982513427734375},{"sentiment":"NEGATIVE","speaker":"B","text":"Never really done nothing to help people in care homes back in the day.","start":4699950,"end":4703750,"confidence":0.749033199999999954599161355872638523578643798828125},{"sentiment":"NEUTRAL","speaker":"B","text":"I think there should have been something there, but they didn't do that here at the care homes in Baroda, did they?","start":4710300,"end":4714320,"confidence":0.5675260399999999538778183705289848148822784423828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4714320,"end":4715720,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"And what would you like to come from, like, telling your storey?","start":4715720,"end":4718660,"confidence":0.88479202999999995160607113575679250061511993408203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Like, where\u2014 what do you want people to know from telling your storey?","start":4718660,"end":4722360,"confidence":0.75346290000000004649649554266943596303462982177734375},{"sentiment":"NEGATIVE","speaker":"B","text":"I want them to know what happened back in the day, and I don't want people just to ignore what happened back in the day, because a lot of people just ignore it.","start":4723420,"end":4729380,"confidence":0.51155673999999995427145904614008031785488128662109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Go, 'It happened back in the day, but it's the past.' It's not the past.","start":4729700,"end":4733630,"confidence":0.64237219999999994879402720471262000501155853271484375},{"sentiment":"NEGATIVE","speaker":"B","text":"It's not the past for people that suffered it.","start":4733630,"end":4735720,"confidence":0.656195340000000015834302757866680622100830078125},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, absolutely.","start":4735750,"end":4736690,"confidence":0.5014298999999999839616293684230186045169830322265625},{"sentiment":"NEUTRAL","speaker":"B","text":"It's actually\u2014 it's in the future.","start":4736690,"end":4738190,"confidence":0.71013457000000002050654757113079540431499481201171875},{"sentiment":"NEGATIVE","speaker":"B","text":"It's still in their heads, and it's still in\u2014 I know a few people in homes that have been homes that committed suicide through all this and all that.","start":4738190,"end":4744790,"confidence":0.82283640000000002334701321160537190735340118408203125},{"sentiment":"NEGATIVE","speaker":"B","text":"Yeah, that's actually\u2014 I don't understand why people say, 'Oh, that was years ago, just ignore it,' and all that.","start":4744790,"end":4750510,"confidence":0.77789253000000002646885377544094808399677276611328125},{"sentiment":"NEUTRAL","speaker":"B","text":"It's just\u2014 it's not something you can ignore.","start":4750560,"end":4752240,"confidence":0.58780149999999997678656882271752692759037017822265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":4752310,"end":4752760,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"It's there on some people's memories, that's what it is.","start":4755150,"end":4758040,"confidence":0.7723240000000000105018216345342807471752166748046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4759972,"end":4762961,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"And what would acknowledgement mean to you?","start":4766223,"end":4767846,"confidence":0.78145739999999996872048768636886961758136749267578125},{"sentiment":"NEUTRAL","speaker":"A","text":"So what would the Scottish government acknowledging what you went through mean to you?","start":4767990,"end":4771475,"confidence":0.788876530000000020237393982824869453907012939453125},{"sentiment":"NEUTRAL","speaker":"B","text":"It'd mean a lot if you get an apology off them and admitted that the care homes back in the day, when they should have been, it shouldn't have been happening.","start":4772784,"end":4781241,"confidence":0.4795141499999999723513610661029815673828125},{"sentiment":"NEGATIVE","speaker":"B","text":"There should have been rules, there should have been people checking up in care homes they should have been hanged on the gallows back in the day.","start":4781339,"end":4786850,"confidence":0.73496704999999995511217321109143085777759552001953125},{"sentiment":"POSITIVE","speaker":"B","text":"I'm glad it should have happened back in the day.","start":4787210,"end":4789080,"confidence":0.851794799999999963091568133677355945110321044921875},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, see, they should have been monitored more closely.","start":4789990,"end":4793080,"confidence":0.514656360000000034915501601062715053558349609375},{"sentiment":"NEGATIVE","speaker":"B","text":"Ah, because it's just\u2014 you want the Scottish government to take responsibility, but I think when I'm bringing out the red vest map, they're taking some kind of responsibility, but they're not taking it all.","start":4793650,"end":4804080,"confidence":0.54523880000000002343796268178266473114490509033203125},{"sentiment":"NEUTRAL","speaker":"B","text":"They're just saying, we'll give you compensation, that's it.","start":4804470,"end":4807770,"confidence":0.791661139999999985406020641676150262355804443359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, and it's and we'll get an apology.","start":4807770,"end":4810472,"confidence":0.690280739999999948253162074252031743526458740234375},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't think that's enough.","start":4810637,"end":4811515,"confidence":0.8111433999999999588936816508066840469837188720703125},{"sentiment":"NEUTRAL","speaker":"B","text":"I actually think they should have done something back then.","start":4813700,"end":4816811,"confidence":0.73507595000000003349072130731656216084957122802734375},{"sentiment":"NEGATIVE","speaker":"B","text":"It's just politicians and governments, they just, they don't care about the public.","start":4818428,"end":4822868,"confidence":0.9396468399999999832061803317628800868988037109375},{"sentiment":"NEGATIVE","speaker":"B","text":"They never have.","start":4823355,"end":4823746,"confidence":0.47663504000000000981884795692167244851589202880859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4825880,"end":4826034,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything else that you would like Redress Scotland to understand about what happened or the harm that you lived with?","start":4836523,"end":4842199,"confidence":0.65125686000000004849397328143822960555553436279296875},{"sentiment":"NEUTRAL","speaker":"B","text":"I'd like them to understand what happened, completely.","start":4843486,"end":4845451,"confidence":0.7391919000000000128380861497134901583194732666015625},{"sentiment":"NEGATIVE","speaker":"B","text":"I hope it doesn't happen to other people.","start":4845821,"end":4848334,"confidence":0.580760900000000024334667614311911165714263916015625},{"sentiment":"NEGATIVE","speaker":"B","text":"It's running behind me, it's mentally invasive, it just stays with you, it just doesn't go away.","start":4848559,"end":4854290,"confidence":0.515154499999999959669594318256713449954986572265625},{"sentiment":"NEGATIVE","speaker":"B","text":"I think that's why they brought Redress up, because the Scottish government knew it was wrong and they brought that up.","start":4854917,"end":4860401,"confidence":0.7496618600000000132155264509492553770542144775390625},{"sentiment":"NEUTRAL","speaker":"B","text":"I brought that to you people for conversation.","start":4860560,"end":4862490,"confidence":0.85009480000000003929727654394810087978839874267578125},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't think conversation's enough.","start":4862880,"end":4864470,"confidence":0.84194815000000000626556584393256343901157379150390625},{"sentiment":"NEGATIVE","speaker":"A","text":"No, it's nowhere near justice.","start":4865620,"end":4868180,"confidence":0.75565899999999996961008719154051505029201507568359375},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't think you've got to obey the conversation.","start":4868300,"end":4869220,"confidence":0.5238592600000000487625584355555474758148193359375},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, it's just\u2014 it might make your life a wee bit happier and make you better and that, but it's not going to bring back your youth and your young and maybe your future and that.","start":4870220,"end":4880720,"confidence":0.482287799999999988731502753580571152269840240478515625},{"sentiment":"NEGATIVE","speaker":"B","text":"Your future's basically fucked, if you know what I mean.","start":4880720,"end":4883000,"confidence":0.9658896999999999621877577737905085086822509765625},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, I don't think they understand that.","start":4883120,"end":4886200,"confidence":0.7449670999999999931873162495321594178676605224609375},{"sentiment":"NEUTRAL","speaker":"B","text":"I think they're just saying we'll give you compensation, that's it.","start":4887970,"end":4890860,"confidence":0.7725146400000000301844238492776639759540557861328125},{"sentiment":"NEUTRAL","speaker":"B","text":"We'll give you an apology, that's you.","start":4890860,"end":4892510,"confidence":0.65580355999999995209037706445087678730487823486328125},{"sentiment":"POSITIVE","speaker":"B","text":"That's it, baby, that's you.","start":4893720,"end":4895840,"confidence":0.514227149999999966212271829135715961456298828125},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't think that's enough, man.","start":4895840,"end":4897790,"confidence":0.86477579999999998339177409434341825544834136962890625},{"sentiment":"NEUTRAL","speaker":"B","text":"No, I think it should have been dealt with years ago.","start":4897920,"end":4900110,"confidence":0.5656484999999999985220711096189916133880615234375},{"sentiment":"NEUTRAL","speaker":"B","text":"I think it was 2000, was it 2022?","start":4900680,"end":4903970,"confidence":0.8874467999999999801019612277741543948650360107421875},{"sentiment":"NEUTRAL","speaker":"B","text":"They brought this up.","start":4904080,"end":4904750,"confidence":0.67654069999999999485140733668231405317783355712890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, they did this scheme.","start":4906180,"end":4908100,"confidence":0.611705900000000024618884708615951240062713623046875},{"sentiment":"NEUTRAL","speaker":"B","text":"That should have been years before that.","start":4908160,"end":4910440,"confidence":0.59875493999999995775596062230761162936687469482421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Absolutely.","start":4910440,"end":4911880,"confidence":0.465044979999999996689297176999389193952083587646484375},{"sentiment":"NEUTRAL","speaker":"A","text":"And dealt with before that.","start":4911880,"end":4912920,"confidence":0.77141154000000000667824906486202962696552276611328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything important that we haven't covered today?","start":4914095,"end":4916305,"confidence":0.59380555000000001530935378468711860477924346923828125},{"sentiment":"NEUTRAL","speaker":"B","text":"No, I think we've covered quite a lot.","start":4917322,"end":4919403,"confidence":0.69589394000000004414374643602059222757816314697265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, is there any\u2014 I've spoken for much of years.","start":4919645,"end":4923156,"confidence":0.80824050000000002835776058418559841811656951904296875},{"sentiment":"POSITIVE","speaker":"A","text":"Well, do you know what, I'm glad that you were able to do so with me.","start":4924258,"end":4926787,"confidence":0.93758430000000003712301577252219431102275848388671875},{"sentiment":"POSITIVE","speaker":"A","text":"It's just, it's me, I just make people feel really comfortable.","start":4926868,"end":4929428,"confidence":0.805107299999999970196995491278357803821563720703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there any wording that you would like to have handled carefully?","start":4931229,"end":4933487,"confidence":0.88288759999999999461550714840996079146862030029296875},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":4935214,"end":4935295,"confidence":0.49361873000000000555331780560663901269435882568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"No?","start":4935684,"end":4935781,"confidence":0.6175194999999999989626076057902537286281585693359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":4935943,"end":4936186,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"How are you feeling?","start":4937708,"end":4938469,"confidence":0.8447047500000000042064129956997931003570556640625},{"sentiment":"NEGATIVE","speaker":"B","text":"I could see a lot of phone numbers, but I just couldn't.","start":4938534,"end":4940640,"confidence":0.73967992999999998549043311868445016443729400634765625},{"sentiment":"NEGATIVE","speaker":"A","text":"You should not.","start":4941469,"end":4941985,"confidence":0.69164440000000004804547870662645436823368072509765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Tell them you've changed your mind.","start":4943502,"end":4944567,"confidence":0.6970832000000000139294797918410040438175201416015625},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm not really a hater.","start":4945212,"end":4946939,"confidence":0.72293996999999998731567529830499552190303802490234375},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't like swearing much.","start":4948338,"end":4949359,"confidence":0.9237919999999999465245537066948600113391876220703125},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm not a big swearer.","start":4949538,"end":4950397,"confidence":0.55867666000000004711267820312059484422206878662109375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, only when necessary, eh?","start":4950445,"end":4953606,"confidence":0.73006033999999997430307985268882475793361663818359375},{"sentiment":"NEUTRAL","speaker":"B","text":"I know, Celtic's playing tonight.","start":4954384,"end":4956670,"confidence":0.76760507000000000044082071326556615531444549560546875},{"sentiment":"NEUTRAL","speaker":"A","text":"You've just signed that Alex Oxlade-Chamberlain, haven't you?","start":4958588,"end":4961831,"confidence":0.7738218999999999514471937800408340990543365478515625},{"sentiment":"NEUTRAL","speaker":"B","text":"He's been there for the last year.","start":4962702,"end":4963590,"confidence":0.797432600000000046946979637141339480876922607421875},{"sentiment":"NEUTRAL","speaker":"B","text":"He's been there over a year now.","start":4963703,"end":4964735,"confidence":0.7360200999999999549316953562083654105663299560546875},{"sentiment":"NEUTRAL","speaker":"A","text":"I thought it was only a couple of months.","start":4965445,"end":4966574,"confidence":0.62370409999999998351682961583719588816165924072265625},{"sentiment":"NEGATIVE","speaker":"A","text":"That's how far behind I am.","start":4966970,"end":4968605,"confidence":0.78853183999999998388119593073497526347637176513671875},{"sentiment":"NEUTRAL","speaker":"B","text":"He signed last\u2014 when did he sign?","start":4969310,"end":4971474,"confidence":0.912321570000000026112729756277985870838165283203125},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know, just now?","start":4971811,"end":4972853,"confidence":0.6994884999999999575237552562612108886241912841796875},{"sentiment":"NEUTRAL","speaker":"B","text":"August?","start":4973077,"end":4973318,"confidence":0.82873154000000004426595978657132945954799652099609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Oh, was it?","start":4973815,"end":4974215,"confidence":0.7819430000000000546833689440973103046417236328125},{"sentiment":"NEGATIVE","speaker":"B","text":"Oh God.","start":4974873,"end":4975546,"confidence":0.48049986000000000085918827608111314475536346435546875},{"sentiment":"NEUTRAL","speaker":"B","text":"He signed in January.","start":4975899,"end":4976780,"confidence":0.88676319999999997367723381103132851421833038330078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Ah.","start":4977726,"end":4977774,"confidence":0.57085390000000002519442432458163239061832427978515625},{"sentiment":"NEUTRAL","speaker":"B","text":"A year's deal.","start":4979249,"end":4979842,"confidence":0.67215020000000003097540002272580750286579132080078125},{"sentiment":"NEUTRAL","speaker":"B","text":"A year's deal.","start":4980051,"end":4981686,"confidence":0.67215020000000003097540002272580750286579132080078125},{"sentiment":"NEUTRAL","speaker":"B","text":"They just give him a new year's contract.","start":4981750,"end":4983578,"confidence":0.80980949999999995991828427577274851500988006591796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Was it?","start":4984555,"end":4984764,"confidence":0.8071844999999999714646037318743765354156494140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, you won the last cup, didn't you?","start":4985341,"end":4987040,"confidence":0.6766310300000000221842810788075439631938934326171875},{"sentiment":"POSITIVE","speaker":"B","text":"I won the last one, won the weekend off.","start":4988227,"end":4990567,"confidence":0.832937400000000049971049520536325871944427490234375},{"sentiment":"POSITIVE","speaker":"A","text":"You're doing pretty well for the start of this season.","start":4990711,"end":4992699,"confidence":0.95811279999999998668869238827028311789035797119140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Not so much.","start":4993983,"end":4995357,"confidence":0.50780890000000000750191020415513776242733001708984375},{"sentiment":"POSITIVE","speaker":"A","text":"That's a good point.","start":4996634,"end":4998363,"confidence":0.921371759999999984103169481386430561542510986328125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I like the football.","start":4999462,"end":5000367,"confidence":0.4774766599999999971970510159735567867755889892578125},{"sentiment":"NEUTRAL","speaker":"A","text":"I try and keep up with a bit of it.","start":5000464,"end":5001740,"confidence":0.7733477399999999502000491702347062528133392333984375},{"sentiment":"POSITIVE","speaker":"B","text":"My favourite player years ago when I was young was Alan Shearer.","start":5003240,"end":5005708,"confidence":0.91194856000000001916561132020433433353900909423828125},{"sentiment":"POSITIVE","speaker":"B","text":"I liked him.","start":5006079,"end":5006418,"confidence":0.78874929999999998653237298640306107699871063232421875},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm from Newcastle.","start":5006967,"end":5007806,"confidence":0.86619740000000000623714413450215943157672882080078125},{"sentiment":"POSITIVE","speaker":"A","text":"I loved Shearer.","start":5009132,"end":5009958,"confidence":0.96196910000000002138875743185053579509258270263671875},{"sentiment":"POSITIVE","speaker":"A","text":"Shearer was brilliant.","start":5010272,"end":5010883,"confidence":0.7783362000000000335830918629653751850128173828125},{"sentiment":"NEUTRAL","speaker":"B","text":"He played with Chris Sutton at Blackburn.","start":5012280,"end":5013948,"confidence":0.91362244000000003563144446161459200084209442138671875},{"sentiment":"NEUTRAL","speaker":"B","text":"He was\u2014 Yeah, he did.","start":5014012,"end":5015535,"confidence":0.7553323499999999857124066693359054625034332275390625},{"sentiment":"NEUTRAL","speaker":"B","text":"Chris Sutton played for Celtic, sure.","start":5016441,"end":5017737,"confidence":0.86844989999999999685798002246883697807788848876953125},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, Shearer was good.","start":5018646,"end":5019882,"confidence":0.89457949999999997192645651011844165623188018798828125},{"sentiment":"POSITIVE","speaker":"A","text":"I liked them, Shola Myobi.","start":5020910,"end":5024763,"confidence":0.9155708000000000179596781890722922980785369873046875},{"sentiment":"POSITIVE","speaker":"A","text":"He was good.","start":5025228,"end":5026272,"confidence":0.93175065999999995280944631304009817540645599365234375},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, one of the best players with Newcastle I've seen ever was Faustino Asprilla.","start":5026448,"end":5031505,"confidence":0.9534924000000000177124093170277774333953857421875},{"sentiment":"POSITIVE","speaker":"B","text":"Yes.","start":5031906,"end":5032211,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, him and Genoa were brilliant.","start":5032789,"end":5035358,"confidence":0.9203894999999999715356580054503865540027618408203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, yeah.","start":5035679,"end":5036770,"confidence":0.493536350000000012538947657958487980067729949951171875},{"sentiment":"NEGATIVE","speaker":"A","text":"I mean, I think they were\u2014 we have had some good teams, but this, this, I think this season is going to be a struggle.","start":5036883,"end":5045182,"confidence":0.5674962999999999535560846197768114507198333740234375},{"sentiment":"NEGATIVE","speaker":"A","text":"I know, that's why I'm a bit gutted.","start":5045696,"end":5047234,"confidence":0.8350395600000000140283873406588099896907806396484375},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm not clutching on straws to this season, I'll tell you that.","start":5047298,"end":5050439,"confidence":0.67605389999999998540403112201602198183536529541015625},{"sentiment":"NEUTRAL","speaker":"B","text":"Sold Tonali, sold Guevara, sold Isaac last year, sold Gobert to Barcelona.","start":5051160,"end":5058003,"confidence":0.8375510999999999928178340269369073212146759033203125},{"sentiment":"NEUTRAL","speaker":"B","text":"I know, sold about 300+ million pounds worth of players.","start":5058436,"end":5061657,"confidence":0.6613533000000000328100213664583861827850341796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, and haven't even bought anyone proper yet.","start":5061881,"end":5063836,"confidence":0.491435400000000022213697548068012110888957977294921875},{"sentiment":"NEUTRAL","speaker":"A","text":"I know.","start":5064605,"end":5064717,"confidence":0.5131721000000000199037231141119264066219329833984375},{"sentiment":"NEUTRAL","speaker":"A","text":"I've bought someone actually, bought someone from Benfica.","start":5065022,"end":5067746,"confidence":0.87645309999999998495923136943019926548004150390625},{"sentiment":"NEUTRAL","speaker":"B","text":"Ah, a right-back?","start":5068612,"end":5069349,"confidence":0.85535579999999999945003992252168245613574981689453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":5069829,"end":5070551,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"The guys that own Newcastle are richer than Man City.","start":5071272,"end":5073662,"confidence":0.59587497000000000380026676793931983411312103271484375},{"sentiment":"NEGATIVE","speaker":"A","text":"Can't spend it though, can we?","start":5074480,"end":5075618,"confidence":0.55714357000000003239392754039727151393890380859375},{"sentiment":"NEUTRAL","speaker":"A","text":"I know.","start":5076468,"end":5076709,"confidence":0.5131721000000000199037231141119264066219329833984375},{"sentiment":"NEGATIVE","speaker":"A","text":"It's all this financial fair play, but it's not fair, is it?","start":5076821,"end":5079468,"confidence":0.80535860000000003555697958290693350136280059814453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Well, if we just sell a few of our players, I think we'd be able to spend that.","start":5080238,"end":5084119,"confidence":0.80890994999999998871231809971504844725131988525390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, you'd like to think so, wouldn't you?","start":5084247,"end":5085803,"confidence":0.70009209999999999496367308893240988254547119140625},{"sentiment":"NEGATIVE","speaker":"A","text":"But apparently not.","start":5085851,"end":5086653,"confidence":0.5881016999999999494974645131151191890239715576171875},{"sentiment":"NEUTRAL","speaker":"A","text":"So we'll see how this season goes.","start":5086750,"end":5088626,"confidence":0.80140350000000004637712436306173913180828094482421875},{"sentiment":"NEUTRAL","speaker":"A","text":"It might be that I ring you in a few months to tell you Redress's decision and we're relegated already.","start":5088674,"end":5093775,"confidence":0.82689550000000000551381162949837744235992431640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, God.","start":5093983,"end":5094464,"confidence":0.475066959999999982589002911481657065451145172119140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Patrick, how are you feeling after discussing all of this?","start":5094897,"end":5099853,"confidence":0.84099025000000005025668770031188614666461944580078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Aye, aye, I think it'll go.","start":5100687,"end":5103572,"confidence":0.60110300000000005393729907154920510947704315185546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, and do you feel safe to be ending the call with me?","start":5104533,"end":5107995,"confidence":0.81186340000000001282387529499828815460205078125},{"sentiment":"POSITIVE","speaker":"B","text":"Yes, aye, it's better.","start":5108941,"end":5109983,"confidence":0.8626413299999999839684505786863155663013458251953125},{"sentiment":"POSITIVE","speaker":"A","text":"Couldn't wait to speak to you.","start":5110544,"end":5112659,"confidence":0.9557338399999999456468913194839842617511749267578125},{"sentiment":"POSITIVE","speaker":"A","text":"I'm glad.","start":5112787,"end":5113348,"confidence":0.9593134500000000119968035505735315382480621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there someone you can contact for support if you need any support?","start":5113861,"end":5117035,"confidence":0.88236546999999998508457110801828093826770782470703125},{"sentiment":"POSITIVE","speaker":"B","text":"I've got a good pal, he's back in the East Midlands, he comes in quite a lot.","start":5118076,"end":5122275,"confidence":0.91552054999999998852189264653134159743785858154296875},{"sentiment":"POSITIVE","speaker":"A","text":"Oh, that's good, I'm glad.","start":5122644,"end":5123942,"confidence":0.98490580000000005345128784028929658234119415283203125},{"sentiment":"NEUTRAL","speaker":"A","text":"So I'm now going to quickly explain the next steps to you just so that you have a rough idea.","start":5124135,"end":5130193,"confidence":0.81478554000000003032511131095816381275653839111328125},{"sentiment":"NEUTRAL","speaker":"A","text":"So after this call, I'm going to go away and I'm going to neaten up because I've taken it down as notes.","start":5130817,"end":5134775,"confidence":0.7856113000000000123890231407131068408489227294921875},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm going to write it into a full statement.","start":5134839,"end":5136617,"confidence":0.83896409999999999040909415271016769111156463623046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Once that's done, it'll be emailed over to you, so you'll get your statement and you'll get a payment authority letter, and it's just so you can read through it, make sure you're happy with it.","start":5137483,"end":5147688,"confidence":0.65409159999999999524078475587884895503520965576171875},{"sentiment":"NEUTRAL","speaker":"A","text":"You'll sign the statement and the payment authority letter, and that'll get sent back to us.","start":5148281,"end":5153488,"confidence":0.9189147399999999521469362662173807621002197265625},{"sentiment":"NEUTRAL","speaker":"A","text":"We'll then send it off to Redress, and you'll have to do an identification verification So it's literally a 20-second WhatsApp video call where our head solicitor and my manager joins the call with you, and you'll hold your ID up to your face and they'll say yep, and then it's done.","start":5153729,"end":5171502,"confidence":0.84372795000000000431583657700684852898120880126953125},{"sentiment":"POSITIVE","speaker":"A","text":"Okay, it's really, really quick.","start":5172015,"end":5174643,"confidence":0.63744140000000004686597776526468805968761444091796875},{"sentiment":"NEUTRAL","speaker":"A","text":"It's in like 20 seconds and then it's done.","start":5175381,"end":5177015,"confidence":0.81528986000000003286913852207362651824951171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, we don't really hang about with it.","start":5177064,"end":5178666,"confidence":0.72838469999999999604511913275928236544132232666015625},{"sentiment":"POSITIVE","speaker":"A","text":"No problem.","start":5179468,"end":5179868,"confidence":0.6486831299999999966843233778490684926509857177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Are you happy with how the next steps have been explained?","start":5180109,"end":5182193,"confidence":0.85840879999999997185256006559939123690128326416015625},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":5183058,"end":5183315,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"POSITIVE","speaker":"A","text":"Perfect.","start":5183876,"end":5184372,"confidence":0.76724212999999996664968193726963363587856292724609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, that is your witness statement complete, Patrick.","start":5184437,"end":5187145,"confidence":0.865278800000000014591705621569417417049407958984375},{"sentiment":"NEUTRAL","speaker":"A","text":"So I will, like I said, go away, write this up, and I will contact you when it is ready for you to read through and sign, okay?","start":5188270,"end":5195149,"confidence":0.85792889999999999428581531901727430522441864013671875},{"sentiment":"POSITIVE","speaker":"A","text":"That's brilliant, thanks, you're welcome.","start":5195921,"end":5196917,"confidence":0.988928299999999982361487127491272985935211181640625},{"sentiment":"POSITIVE","speaker":"A","text":"Alright, thank you very much for your time and thank you for trusting me to open up to me, okay?","start":5196966,"end":5200984,"confidence":0.96564039999999995433910271458444185554981231689453125},{"sentiment":"POSITIVE","speaker":"A","text":"No problem, enjoy your day.","start":5201563,"end":5202527,"confidence":0.9639506300000000305061576000298373401165008544921875},{"sentiment":"POSITIVE","speaker":"A","text":"You enjoy the rest of your day too, Patrick.","start":5202816,"end":5204376,"confidence":0.927699300000000004473577064345590770244598388671875},{"sentiment":"NEUTRAL","speaker":"A","text":"I'll speak to you soon.","start":5204440,"end":5205260,"confidence":0.80674475000000001045918907038867473602294921875},{"sentiment":"POSITIVE","speaker":"A","text":"Thank you, bye-bye.","start":5205886,"end":5206610,"confidence":0.62646246000000005427210680863936431705951690673828125},{"sentiment":"NEUTRAL","text":"Bye.","start":5206770,"end":5207028,"confidence":0.51374507000000002587825065347715280950069427490234375,"speaker":null}], `error` = ?, `synapse_transcripts`.`updated_at` = 2026-08-18 15:32:48 where `recording_id` = 4182) {"exception":"[object] (Illuminate\\Database\\QueryException(code: 22001): SQLSTATE[22001]: String data, right truncated: 1406 Data too long for column 'raw_transcript' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_ha, SQL: update `synapse_transcripts` set `status` = completed, `raw_transcript` = [A 00:02]: Hi there, can I speak to Patrick Bishop? Hi Patrick, it's Leah calling from MMA Legal to do your witness statement. Is now still a good time for you?
[B 00:11]: Yes, it was.
[A 00:12]: Perfect. Before I start, I do just have to let you know that call is recorded for training and monitoring purposes, and for data protection, could you confirm your date of birth and your postcode for me please?
[B 00:25]: 10th of August 1993, postcode PSD1NH.
[A 00:28]: Amazing, thank you very much. So just before I get into the actual witness statement itself, I'm just going to ask you a couple of questions just so I know that we can still continue. Let me just get them up. Have you previously made any civil claim, criminal injuries claim, redress application, complaint, police report, inquiry statement, or claim to another scheme about any abuse received in care?
[B 00:55]: No.
[A 00:56]: No. Have you ever received any payment, apology, settlement, or decision? No. No. Okay, no worries at all. And are you comfortable and happy to continue today?
[B 01:14]: Yes, that's all.
[A 01:16]: Yeah. Do you need anyone with you or any other adjustments?
[B 01:21]: No, actually, no. I just like doing things myself.
[A 01:24]: Okay, fair enough. Do you understand that the purpose of the statement is to be sent to redress and agree that it can be used for your redress application and any supporting evidence?
[B 01:35]: Yes, I know that.
[A 01:36]: Perfect. I've created a bit of a chronology of care, so a bit of a timeline of your care settings. I would like to go through that with you first just to ensure that I'm not missing any, okay? Okay, so in 1992 I have Griff Children's Home.
[B 01:57]: Great, that's good.
[A 01:58]: Greif, sorry, that's my, that's my bad. I've got Greif Children's Home. I'm not very good at the pronunciation part. And then in 1994 I've got a Beach Avenue.
[B 02:11]: Beach Avenue was before Greif.
[A 02:14]: Before Greif?
[B 02:15]: Yes.
[A 02:16]: Okay, um, you just bear with me. Okay, so from the care records that we've received, it only states that Greif was the first one. So are you saying that there was Beech before Greif?
[B 02:54]: No, I just can't remember, but I'm sure Beech Avenue was before Greif. But my granny died when she died, 1991, '92, so it might be right then. Okay, that's what I meant to hear.
[A 03:12]: Um, I mean, the, the records that we have do show— so it was Grieve Children's Home in 1992.
[B 03:20]: Yes.
[A 03:21]: And then returned back to your mother.
[B 03:25]: Yes.
[A 03:25]: And then back into care in April 1994, and that was into Beech Avenue.
[B 03:32]: Right. Yes, that might be right. Yes.
[A 03:34]: Okay, no problem. And I've then got, after Beach Avenue, I've got Newfield Resource Centre.
[B 03:41]: Yes, that's right.
[A 03:42]: Yes, in the Campsie unit.
[B 03:45]: Yes, that's Campsie. And so if I was on— and that's in Johnstone.
[A 03:51]: Yes, I've then got Balrossie.
[B 03:54]: Yes, that's Balrossie Boys' Home, but end up— they call it Rossie Home now because it's shut.
[A 04:01]: Yes, I've then got Kibble.
[B 04:03]: Yes, that's it. I've been great. I've just messed up.
[A 04:06]: No, that's okay, don't worry. I just wanted to clarify before we continued. I would hate for us to get halfway down and then, uh, missing something.
[B 04:14]: I think quite a few, so like 5 or something.
[A 04:18]: It looks like 1, 2— yeah, it looks like 5. And then after Kibble, you were released, uh, to relatives or friends?
[B 04:29]: Yes, I stayed with my gran for a couple of months and then I got my own house.
[A 04:32]: Okay, perfect. Well, if that's all correct, then let's crack on.
[B 04:36]: Okay.
[A 04:38]: I know you'll have to excuse any of my pronunciations. I'm not the best at this.
[B 04:43]: Some things I can't pronounce.
[A 04:47]: It's that most of it is like the towns and the city names.
[B 04:51]: I'm like One of them's in Culmacolm, one of them's in Johnstone, one of them's in Bridgerear, one of them's in Paisley, and one of them's in Hunterhall, that's in Paisley.
[A 05:02]: Yeah, well, I spent the first couple of months doing this job calling Renfrewshire, Roofrenshire. I think there was a few times I said North Ayrshire was North Asia, so, you know, we've got there now though. Okay, so I just want to let you know that you are in complete control of this meeting. You can take a break, skip a question, or ask me to reword anything. Please note that some questions can be upsetting because they do concern your care in time and its impact, okay?
[B 05:39]: Yes, I know.
[A 05:40]: So where did you grow up and who did you live with before you went into care?
[B 05:45]: I lived with my mum before I moved here. I lived with my gran, and eventually she died. I was always with my mum on and off, and then I was with my gran on and off. I was kind of, I wasn't really in an actual setting, if you know what I mean.
[A 06:02]: Yeah, just a house or a flat?
[B 06:04]: Yeah, they were flats, aye.
[A 06:06]: Flats, yeah.
[B 06:08]: Yes.
[A 06:08]: And did you have your own bedroom?
[B 06:11]: No.
[A 06:12]: Shared?
[B 06:13]: Yes.
[A 06:14]: Okay. What was the food like at home? You know, just, was it nice home-cooked meals?
[B 06:19]: No, it's kinda just my mom and that. My mom was an alcoholic, all that, so never had anything like that. So there was like sex, so no, there's nothing to eat.
[A 06:30]: Okay. And you've got— did you say this, there were 6 of you, so there was 5 siblings?
[B 06:35]: Yes, 5.
[A 06:36]: And can I ask how many brothers and how many sisters?
[B 06:40]: There's 3 brothers, 3 sisters, and me, so 7.
[A 06:46]: Okay, and there was 7 of you all together?
[B 06:50]: Yes, and we stayed in the apartment.
[A 06:53]: Okay, and who did you share the bedroom with?
[B 06:56]: Me and my brothers and I.
[A 06:59]: Okay, are you the youngest or the middle? Middle. Middle. Okay, what about school? Did you still go to school before you went into care?
[B 07:15]: I was in primary school, I was in St. Fergus, but I was hardly there. Didn't go well, no. So it was basically your mum's fate on that one, just basically. My mum was an alcoholic, mum was always in and out of jail.
[A 07:29]: Okay, that was that your father. All right, if I do go silent at any moment, it is just so I can type up these notes, okay?
[B 07:40]: That's fine.
[A 07:41]: Uh, no problem.
[B 07:43]: I didn't get high school, didn't I?
[A 07:46]: You didn't go into high school?
[B 07:48]: No, I didn't get high school.
[A 07:50]: Okay. Um, how did you come to enter into the care system?
[B 07:59]: My gran died when I was— she died when I was 10, and my mum was— she was an alcoholic. And I think my mum ended up putting us into care because my gran died, but ended up— I was kind of— I wasn't good at school, so I was going to a boys' home anyway, but me and my brother were in a care with her, so Right, okay.
[A 08:23]: So it was your mum who made the decision. Were you ever told why you were put into care?
[B 08:27]: My mum always came down. She was an alcoholic, so basically put into care because of that, because she never did any visiting much. I always stayed with my other gran and she was always throwing us out and things like that.
[A 08:37]: Right, so you weren't told but you kind of knew?
[B 08:40]: Yes, aye.
[A 08:41]: Okay.
[B 08:41]: We were told the day we walked in that we were going into care.
[A 08:44]: Okay. So I know you've got 6 siblings obviously besides yourself, so you've got 3 brothers and 3 sisters and you're the middle child. Were you separated from any of them in care?
[B 08:55]: Yes.
[A 08:56]: How many?
[B 08:57]: From all—
[A 08:58]: —from all of them?
[B 09:00]: Yes, me and my brother Kevin here, we were not eh— be charmed if there was another one that I was separated to but I wasn't separated to anyone else other than 10 or something.
[A 09:14]: Okay. And did you say so how old were you when you first entered care, did you say about 10? Kind of taking it over, yes, sorry. Yeah, and how did you feel at the time of first entering care? You know, what were your first thoughts, if you can remember anything?
[B 09:30]: I don't know actually how you answer that one because I was quite young, you know what I mean? So sometimes when you're young, you don't tend to think about it. You kind of must feel like brothers and sisters and things like that, but you never really—
[A 09:41]: You never really thought about how you felt?
[B 09:44]: Nah, it's kind of when you're that young, you don't really think about it. No, I'm just so sad because my gran died, and if she didn't die, I don't think I'd be around here, to be honest with you.
[A 10:00]: Oh, bless. Were you very close with your gran?
[B 10:04]: I was very close to her. She was kind of— she was always there when she had cancer, so she passed away. So kind of, that was That's from my wee staffies cocking up.
[A 10:17]: Bless you. Is there anything important about your childhood health, any learning needs, any vulnerability that should be recorded for redress?
[B 10:27]: No, I had ADHD when I was young.
[A 10:32]: Okay, I'll jot that down. Okay, so I'm now going to move on to the next section, and what I'm going to do in this section is I'm going to ask you a multitude of questions but for each care setting one by one, okay? Yes. So I know that there'll be some things that pop up where you're like, oh, that happened in that one as well, but I need to make sure I keep it chronological for when it gets sent to redress, okay? Okay. Perfect. So I'm going to start with Greif Children's Home. So from records, I can see that you entered there on the 12th of February 1992. Can I ask what kind of setting it was? So was it a house? Was it like a There was two houses, so there was two houses, different houses. Two houses. And which one were you in? Was there any name? Did it look—
[B 11:21]: No, just, just both of them are called the Grange. There was two different ones. There was a big house and then there was a wee one next to it, a wee cottage.
[A 11:29]: Okay. And which one were you in? The big house?
[B 11:31]: Yes.
[A 11:33]: Okay. And how many floors was it, can you remember?
[B 11:39]: Yeah, this, hold on, I think there's only 2. 2 floors? Aye, but it's quite a long, quite long at the back. I think it's still there, I'm not sure.
[A 11:52]: Potentially. Some of them haven't really shut down, some of them have kind of, they've kept the building but changed what it's used for.
[B 11:58]: I know Paul Rossi shut down, so that's why I got moved, because it's coming under LSD building, so they moved us up.
[A 12:03]: Right, yeah. So what was the ordinary daily life like in Greif?
[B 12:12]: It was kind of, because you're young, it was kind of, I don't know, it was kind of, there wasn't any idea or set number of people, so you just had to exist there and adapt.
[A 12:20]: Yeah, so what about the actual, so did you have your own bedroom here?
[B 12:25]: In Greif? I don't know, I can't remember. Okay, that's okay. Kinda maybe, I think, but I can't remember the Greif that much because I was that young.
[A 12:33]: That's okay, I'll just— we'll take down what we can remember, and that's absolutely fine. What about toiletries? Can you remember if you were provided with shower gel, toothpaste?
[B 12:45]: No, I don't remember. Don't remember.
[A 12:47]: What about the food? Was the food okay?
[B 12:50]: I don't actually remember what I ate.
[A 12:51]: That's okay, I'm just literally going to list off some things, and if you can't remember, just say no, okay? Okay. What about school? Did you still go to school while in this setting?
[B 13:02]: Yes, when I was in the group, I was still going to Mr Patrick Bishop's for a couple of months.
[A 13:08]: Okay. What about clothing? Did you get provided any clothes there?
[B 13:14]: I don't actually. I can't remember that.
[A 13:17]: Sorry about that. That's all right, don't worry. What about contact with family? Did you still see your mum? No. And was that your decision, her decision, or?
[B 13:29]: It was probably her because she was an alcoholic, you know. Okay. I just, you know, that young, I can't even remember anything about that one.
[A 13:36]: Well, I can't remember what I had for breakfast yesterday, so it's all right. And I can. Okay, what about the staff? What were the staff like?
[B 13:51]: Some of them were all right and some of them were just not all right. You always get that in homes. There's always a mixture, there's always ones that's alright, there's always ones that's not alright.
[A 14:00]: Okay, always just a bit of a mixture of, you know, there's always going to be one or two. Mixture, mixture.
[B 14:06]: Mixture of nice people and mixture of assholes, basically.
[A 14:10]: Fair enough. What about the kids, the other children there, were they alright with you? Did you get along?
[B 14:16]: I can't remember, Mr Patrick Bishop. I can't remember any of them. I think I was only in there for a bit. I think it was the last few months I was in there.
[A 14:23]: I think from what I could see Actually, let me just have a little look.
[B 14:28]: Maybe a bit over 6 months, maybe even more than that.
[A 14:30]: From February until August. Oh, well, no, it's a couple of months.
[B 14:35]: Yeah, a couple of months.
[A 14:36]: Yeah. What about any rules? Were there any particular strict rules that you can remember? No, I can't remember that. Any punishments?
[B 14:46]: Ah, there was punishments. You were thrown in your room and locked in your room and things like that.
[A 14:48]: You would be thrown in your room and locked in? Yes, I— okay, that's what they used to—
[B 14:55]: that's— that happened in quite a lot of homes when I was young. You used to get locked in your rooms and all that, and you were bad and all that.
[A 15:00]: I have heard that from a couple of people, to be fair.
[B 15:04]: It's quite a lot of the bastards used to hit you and all that.
[A 15:07]: Did they hit you in Greif? No. No? Okay. Um, did anything happen in Greif that you would now as an adult consider to be abuse, neglect, or harmful?
[B 15:19]: Just get locked in a room, things like that. I think that's ample. Okay. And grabbed and threw about. That's probably the same as physical abuse, I'd say. Yeah, absolutely.
[A 15:34]: How did it make you feel, you know, like at the time, like when you were being locked in your room, how would you feel?
[B 15:39]: You feel bad when they do that because you normally used to be locked up. It's like imprisonment. Especially when you're that lucky, you're only 10 years old, you go, ah, what's going on?
[A 15:48]: Yeah, absolutely. Um, was it all of the staff that were involved, only a particular few?
[B 15:55]: There's only a couple. It's certainly— I've noticed that, and I noticed that in the buy homes, isn't it? There's always— you always get ones that are brand new, you always get ones that are just arseholes, and you always get ones that shouldn't have been at home because you've been in jail.
[A 16:09]: Yeah, okay. Can you give me one clear example of this occurrence? So where and when did it occur? You know, what happened before?
[B 16:33]: Just give a You were told to do something, you never done it, and you used to be grabbed and threw in your room and all that.
[A 16:39]: And what kind of thing would you do for that to be the punishment? I just can't remember that, to be honest. That's okay, that's okay. Too young, you know, a 10-year-old, you know. Yeah, yeah, of course. Did it happen often? Was it quite a regular occurrence? Yes, it was often.
[B 16:56]: Hang on, Grace, I'm just gonna spanny the hands. They just, I don't think they were trained right to start with to actually deal with people. The young ones are just, I think they just, we'll just put them in the group.
[A 17:09]: Yes. And what about, did it ever become worse or change, or was it kind of just the same thing over and over?
[B 17:16]: Same thing over and over. You always knew when you turned the page or turned around, you were getting locked in a room.
[A 17:22]: What about when you were locked in your room, were you still, were you given any food or water?
[B 17:29]: No, they used to open the door but they're not bringing your dinner.
[A 17:33]: Would you have to eat your dinner in the room or were you allowed to go and eat with everyone else?
[B 17:37]: They used to bring up dinner. There wasn't a toilet in the room either, to be honest with you.
[A 17:42]: Okay. I remember that much. Yeah, so I know it sounds a bit— I know it can be a bit hard to talk about, but with there being no toilet, would you have an accident while you were in there? Aye, just no choice.
[B 17:58]: You either piss yourself or you shake yourself or you push the toilet or something. Yeah. There's no choice when you're locked in a room. It's just, it happened quite a lot back in the day.
[A 18:07]: Would you ask to go to the toilet or were you not able to? It's extremely hard to go.
[B 18:12]: You just get knocked.
[A 18:13]: It's just getting older. Okay. Okay, what immediate effects came from this kind of experience? Was there any pain or injury, any fear, shame, sleep problems, bedwetting, any running away? Yes, that was all.
[B 18:35]: That was all the same. I used to wet your bed, used to run away, used to get fear. Something— that's how you used to run away because you were feared. Yeah. Probably. You've heard that a lot, actually, and been involved in care. You've probably— that's where a lot of people run away because they've been wet in the bed.
[A 18:52]: Yeah. And I'm sorry to ask, but would you wet the bed in Greif? Yes. Yeah. And what would happen if you wet the bed? Were you given any, you know, any comfort? Were you given any—
[B 19:04]: no, certain staff, right, certain staff were alright, certain ones weren't.
[A 19:09]: So would they, like, say, change your sheets?
[B 19:11]: Yes, some of them are all right. So you'll probably hear about a lot. Some of them are already in certain homes. Some of them— it happens in other homes. You always meet nice people and then you meet assholes.
[A 19:20]: Yeah, happens absolutely everywhere. I mean, it's just—
[B 19:23]: you never really— you never got home, you met all nice people. Never happens.
[A 19:28]: You never get a full night's sleep.
[B 19:30]: Right. Okay. I don't know, sometimes you wish for it, but it wasn't gonna happen, so you just had to go. That's when you're 10-year-old, I mean.
[A 19:43]: So yeah, absolutely, absolutely. Um, did this happen to anyone else, or did you ever— did anyone else ever witness this happening to you, you know, being locked in that room? No, I just do what I say.
[B 19:56]: People out there, people may probably witnessed it happening to me and all, but yeah, you're a lot young, you can't remember, but it did happen to other people. Used to happen to a lot of people in there.
[A 20:10]: Yeah, of course.
[B 20:13]: That was one of the worst ones.
[A 20:15]: Fife was the worst one? One of them, aye. Okay. And when you say you would be kind of, you know, grabbed or thrown into your room, was there ever any bruises, any handprints?
[B 20:32]: Yes, I was always bruised when they grabbed me and hit me and things like that. It always happened. Okay. You're 10, you're up there, back that long, you can remember certain things but you can't remember it all.
[A 20:44]: Yeah, of course. And did you ever tell anyone or try and get any help because of that?
[B 20:49]: Yeah, I used to tell the night staff and all that, but when you're that young, you don't think they'll believe you when you've been in a home. They just shy me about them, just ignore you. Yeah, even the nice ones, they used to say, right, I may borrow and just walk away and things like that. So, okay, you end up going like this, you end up seeing the hank of their arseholes. Yeah, yeah, because they used to make you— even if you made a complaint, you just get ignored because you're that young. Okay.
[A 21:27]: So that is everything for Greif. Yes. So I'm now going to move on to Beech Avenue. So I'm going to ask the same question again. What was Beech Avenue? Was it a home? Was it a residential school? It was just—
[B 21:40]: it was like two houses knocked into one. Just a home. It was just like two normal houses and they knocked it through into one. Okay.
[A 21:49]: And can you remember how many floors were in this house? 2 floors. And where was your bedroom? Top floor. Okay. Did you have your own bedroom or shared? Own bedroom. Own bedroom.
[B 22:07]: I think there was about 10 people in all or something.
[A 22:10]: In the home? Yes. Okay. What about the toilets? You know, was there— were they shared? Were the showers shared? Well, they're shared toilets, yes. Shared toilets, okay.
[B 22:22]: There's a couple of them, there's a couple on the top, one on the bottom.
[A 22:28]: Okay, no problem. Okay. And what about the food here?
[B 22:46]: It was actually all right, but you can't really remember much of it. Yeah, you're still going to school, you're in there, so mostly I'm used to the school, you know what I mean?
[A 23:02]: What about, would you like eat dinner together or eat breakfast together?
[B 23:06]: Yes, you used to do that. Okay. That was actually, Beech Avenue was actually the best one.
[A 23:15]: It was the best one? Yes. Okay. What about hygiene-wise? Was there any toiletries provided?
[B 23:27]: I just cannot remember that, to be honest with you. I just cannot remember, too young. So I just actually liked the home, I thought it was quite good.
[A 23:35]: Yeah, no, that's absolutely fine. What about clothing? Did you go with the clothing that you had from home or were you provided new?
[B 23:42]: Covenants I came to home, right? Yeah. I can't actually remember getting any clues in there. I don't think I was in there that long either.
[A 23:51]: Let me have a little look and see. Yeah, Beach Avenue was about 2 months.
[B 23:57]: It wasn't that long. Okay. Because I left there and they put me on Newfield.
[A 24:02]: Yes, I've got Newfield. That's the next one, just for this one. What about contact with family? Was there still no contact? No, no contact, no. Okay, and what about the staff? What were they like?
[B 24:15]: Actually, it was a guy, a Mr Rankin, and his wife. They owned a fruit stall next to Bell Street. They were actually, him and his wife were actually buried inside.
[A 24:27]: Okay, okay, cool, got that. And what about the other children? Were they okay?
[B 24:33]: Yes, I know someone in from Cherries, so yes, they were actually all right.
[A 24:37]: You know some of the names? Yeah, yes I do. Can you give me just a couple? It just really helps to solidify the statement is all.
[B 24:45]: There was Elizabeth Campbell. Yeah. Sharon McAllister.
[A 24:54]: Yeah. That was two.
[B 24:56]: And then my brother Kevin, he was in there too.
[A 24:58]: Your brother Kevin was in there too. Is he an older brother? Younger, okay. He's youngest. Youngest, okay, got that. Did anything happen here that you would now consider abuse, neglect, or harmful as an adult? No. No, okay. And I know the question is, what was different about this placement compared with the others? I know you said it was the best one. What made it the best one?
[B 25:28]: The staff are actually very nice. The husband— there was a husband and wife that owned the fruiters as well, but they ran that. So I don't know if you— I can't remember, but I knew Mr Rankin. He used to take us to the fruiters. And Mr—
[A 25:42]: who, sorry?
[B 25:43]: His name is Mr Rankin. I can't remember his first name. The fruiters in that, in Welshgate, were just along the way where I stayed in Paisley. So there's something called Paisley. On the fruiters, and he used to take you to the fruiters and that, and you just used to help yourself. I remember to see the shed and I just thought—
[A 26:00]: Okay, I'm glad that there was at least, you know, one place that was safe for you.
[B 26:04]: That was the only one, aye.
[A 26:06]: Oh, bless you. I'm going to move on now to Newfield. So I can see that you were there for about 6 months as well. Yes. What was Newfield in a sense of, was it a house?
[B 26:20]: It was not, it was units. There was like 4 or 5 different units because it was a residential home for boys and girls.
[A 26:28]: It was a residential, okay, boys and girls, plus the school was inside. Okay, and how many people were there to a unit? Can you remember it all? That's okay.
[B 26:46]: I'd say 6 plus, wasn't it? Yeah.
[A 26:49]: So we'll go with like just 6 or more to a unit, and you said there was about 4 or 5 units?
[B 26:58]: Yes, there was. They were named after islands: Campsie, South, Iona.
[A 27:06]: They were named after islands. And I've got you down as being in the Campsie unit, is that right? Yes, I was in Campsie and South. Campsie and South? No. Okay. Okay, what about the units? What did they look like? You know, was there a kitchen, dining room? There was a kitchen, dining room, yes.
[B 27:29]: Couches. Just looked like— the units kind of looked like a house, you know what I mean?
[A 27:35]: Okay. What about your bedroom? Did you have your own bedroom or did you share? I had my own bedroom, yes.
[B 27:42]: Own bedroom.
[A 27:43]: And what about bathrooms?
[B 27:45]: Yes, there was shared bathrooms, yes, for the residents.
[A 27:49]: And what about showers? Was there shared showers?
[B 27:52]: Eh, can't remember, but I know there was baths.
[A 27:54]: I remember that back then. Were they shared baths, so kind of everyone would take it in turns to use the baths? Yes. Okay. What about routines? Was there any specific kind of bathing routine, you know, was it you have to bath in the morning and night, or? No, not really. No, no.
[B 28:10]: Okay, I think it was kind of your choice, if you know what I mean.
[A 28:15]: Yeah, okay. You didn't have a choice? Oh, you had a choice?
[B 28:20]: It was up to you, but nobody ever said to you, go for a shower in the bathroom every day, which I think you should have. Yeah, okay.
[A 28:29]: Um, what about the food?
[B 28:34]: I think it's actually all right, as I can remember, but I cannae remember that much, darling.
[A 28:38]: Yeah, again, it's just one of them. Right. And what about toiletries? Can you remember being provided shower gel, toothpaste, toothbrush? No, I cannae, no. Is that that you can't remember, you weren't given them? I cannae remember. Okay, no, that's okay. I just wanted to clarify that I didn't get that any mistaken. No, I can't remember.
[B 29:05]: Then I got to be about older. I know of it, but no, I can't remember that, no.
[A 29:09]: Okay, no problem at all. And what about contact with family? Was there still no contact?
[B 29:14]: Eh, I don't think anybody ever came to see me in the tube, no.
[A 29:18]: Okay. What about the staff? What were the staff like in this place? Half and half.
[B 29:23]: Half of them were alright, half of them were arseholes. Okay.
[A 29:27]: I don't know what I need to put. No, no, say what you need to say, honestly. There's no— You're all right?
[B 29:34]: Some of them are all right, some of them were just—
[A 29:36]: shouldn't have been there, if you know what I mean. What about the other children there? Eh, it's kind of—
[B 29:42]: some of them are all right, some of them aren't. Kinda, they've probably seen this, they've probably seen the same as me. He was all right, he wasn't.
[A 29:49]: Yeah, well, you're never going to get along with everyone. That's it, kinda.
[B 29:53]: You don't know them, so yeah, you go, ah, fuck you.
[A 29:57]: Yeah. What about any rules? Was there any rules that you can remember from here? No. What about any punishments?
[B 30:08]: I used to get locked in your room and battered and all that in there. I didn't like that place at all.
[A 30:13]: So they would take you to your room?
[B 30:16]: Some of the staff used to hit you and things like that, throw you in your room and things like that.
[A 30:23]: Okay. So I know you've just said that, but I'll ask the same question again. Did anything happen there that as an adult you now consider to be abuse, neglect, or harmful? Yes. And how would you label that?
[B 30:37]: Physical abuse, getting hit and battered, and cleaning your room and locked in your room. I haven't done that. I just didn't like the place at all. I just couldn't stand it.
[A 30:49]: Okay.
[B 30:51]: And you've made a complaint, tell staff, as I said to you, you just get knocked. They just ignore you.
[A 31:01]: And who was responsible for the physical abuse?
[B 31:05]: The staff.
[A 31:06]: The staff. And was there any, you know, was it just a particular set of staff or was it kind of all of them?
[B 31:11]: No, just this kind of, as I said to you, some of them are alright, some of them on me. Yeah, you know, it's not in order. You probably notice that in all your claims you're dealing with someone. A lot of people, some of the staff they like, and some of them they're just—
[A 31:23]: no. Yeah. So can you give me one clear example of a time when you were physically abused? What happened beforehand, what happened during, and what happened after? But it's just, just—
[B 31:40]: I can't even remember what happened before that. I remember getting hot grabbed and threw my room and things up.
[A 31:46]: So can you remember where it happened? You know, was it in a communal area?
[B 31:50]: It was in a— no, it wasn't in a communal area, it was in a private bit.
[A 31:54]: In a private what, sorry? Just in a private bit. In a private bit of the unit. And so what did the member of staff do?
[B 32:07]: He actually just grabbed me and And actually punched me and actually threw me on the bed, then locked the door.
[A 32:16]: Did he physically hurt you apart from grabbing you? Yes, he actually whacked me. He actually punched me. And where did that hit? At my face. Okay, and was there a mark after, I'm assuming?
[B 32:35]: Yes, I suppose.
[A 32:37]: And then he locked you in your room? Yes. And how long were you left for?
[B 32:43]: Yeah, a good few hours.
[A 32:47]: And can you remember what happened when you were let out of your room?
[B 32:51]: I was just like, my roommate, quite a nice staff actually, what happened to your face? I said he whacked me, and then all of a sudden, and get caught up a bit, I fail. That's what they used to say. Obviously, a young lady and they're adults, they've got to believe they're adults.
[A 33:09]: Yeah, that's what happens. Okay, now how often did this happen?
[B 33:20]: A couple of times.
[A 33:23]: But it wasn't a regular occurrence?
[B 33:26]: No, it's just Couple of times with certain staff, yes.
[A 33:29]: And did it ever change or become worse?
[B 33:33]: No, not really, no. Just kind of the same people all the time. They just used to hit me and grab me and throw me in the room. Never liked the place, never liked Newfield at all.
[A 33:44]: Okay. Okay. And what was the immediate effect from this? You know, was there still, was there any bedwetting, sleep problems?
[B 33:54]: You're bedwetting, you don't want to go to sleep and then this happens to you. You lie awake all night thinking you've got to clean the hickey and all that as well. Yeah. It's kind of one of the places I like to forget.
[A 34:10]: I just don't like that at all. Yeah, absolutely understandable. Just going to ask really quick, just like I asked with the old one, in Newfield, what were the staff like when you did wet the bed?
[B 34:23]: Yes, some, as I said, some of them used to change it, some of them didn't bother at all.
[A 34:27]: And the ones that didn't bother, was that left to you to deal with? Yes. Okay, and was that so, for example, you would have to change your own bedsheets or go for a quick bath, clean off? That's a good day yourself, yes. Okay, and some, some would help and some just wouldn't? Some of them are all right, some of them Okay, um, did the same thing happen to anyone else, or did you ever witness anything?
[B 35:02]: Yeah, I'm sure a few people in here now, you've witnessed it, you've seen it happening, and things like that.
[A 35:11]: And would other people have seen it happening to you? Yes. Okay. Did you tell anyone what was happening?
[B 35:22]: Yes, I told other members of staff, but as I said to you, when you're that young, they don't believe you. Actually, they don't think I'm as bad as much as you do, you know.
[A 35:38]: And what was different about this care placement compared to the others?
[B 35:42]: Just, just, I don't know what it was. I just, I couldn't take that. I just didn't like it. I couldn't take the voice at all. I just couldn't make it. Some homes you mustn't go around, some homes you don't.
[A 35:55]: Yeah, absolutely. Okay, I'm now going to move on to Balrossie. So just for your knowledge, there is only 2 placements left, so we're going to do Balrossie now and then we'll do Kibble, and then that is everything for the in-depth of each placement. Okay. Okay, would you like to take a break at all, or you're happy to continue?
[B 36:13]: No, Marie, I've got a can.
[A 36:15]: Perfect. What type of setting was Balrossie? Was it a residential school or a house?
[B 36:22]: A residential de-listed school. It was— there was what, 1, 2, 3— I think it was like 1, 2, 3, 5 houses. It's actually turned into flats now. It's in Kilmacomb, and Some of the flats are worth a fortune.
[A 36:40]: Yeah, and how long were you in there for? I believe that looks like a year and a half, 2 years maybe. Looks like you were there for about 1, 2— I'm trying to work out— 2 years minus 1 month, right? About 23 months, that's it.
[B 36:57]: Yes, yeah, I remember that because I ain't got no memorable losses because I remember talking to a couple of police officers and they said it was getting renovated on the flats. Wow, okay. And it was a lassie building, so they didn't understand that.
[A 37:14]: Yeah, so again, kind of like what with the rest, what was your daily life? So what was the actual accommodation like? Did you have your own bedroom?
[B 37:25]: No, it was dormitories.
[A 37:29]: Okay, and how many did you share with? 4. And were they 4 other males? Yeah, yes, it was just boys. Yes. Okay, no problem. I just have to cheque just because sometimes it can be mixed. What about bathroom-wise?
[B 37:51]: It was just a 1-bed shared bathroom, yes.
[A 37:54]: Was that just shared between the 4 of you in the dormitory, or was it shared between everyone? There was 30 people in there.
[B 38:00]: There was 30 of you? In the one floor, yes. It was shared between us all. Okay. Which I didn't agree with that either.
[A 38:10]: Yeah. Were there showers, baths?
[B 38:13]: There was just showers and urinals and sinks.
[A 38:17]: There wasn't any baths, no. Okay. What about any routines? Was there any specific routines that they kept you in?
[B 38:26]: No, not really. She used to tell you in the morning, \"I'm going to shower. If you want a shower, go out.\" Okay.
[A 38:32]: What about your school? Did you still do schoolwork? School was in Neeples. Okay, it was in there.
[B 38:38]: It was a boys' school, yes. You had to go to school.
[A 38:43]: Okay. What about the food? Can you remember anything about the food? Food was actually quite good, actually.
[B 38:49]: She used to take me, she used to get your dinner. You used to get your breakfast in your dormitory. Okay. Then lunchtime, there was a big canteen for everybody in the full home. And then at tea time, you used to bring your dinner. And then at supper time, you bring your dinner.
[A 39:11]: Okay. And were you given, like, a choice with the food? Was there options, or was it just kind of whatever was given you had to eat?
[B 39:19]: There was kind of breakfast options when you went into the big canteen on time, you'd get up to choice options. Okay. Nighttime and suppertime, suppertime used to get— they used to— that was a good thing about suppertime in Bullrocks. You used to go shopping with the staff. They used to take the boys shopping and you could pick which you liked, if you know what I mean.
[A 39:41]: Oh right, okay. That was quite good.
[B 39:43]: Yeah. Back then it was unheard of. So they used to— we used to go shopping then, but I think that was even just take you for an hour or two or something.
[A 39:55]: So you would go shopping with the staff for the food?
[B 39:58]: For supper time, just no for dinners and lunches, not just late at night. Used to be yourself at about 7, 8 o'clock. They used to take you shopping, you pick what you wanted.
[A 40:10]: Nice, okay.
[B 40:12]: There was like 12 people in there, 12 or 16 around the dormitory, so you had to— they couldn't exactly get everybody a bit of activity, you know what I mean?
[A 40:22]: Yeah, understandable.
[B 40:24]: Back then, you're young, it was— when you're young boys, it was like hot dogs and buggers, chips. That was the main thing.
[A 40:32]: Yeah. Okay, and how was— what was the staff like in there? Was it half and half?
[B 40:45]: Some of them were alright, some of them weren't.
[A 40:47]: Yeah, just the same as before. Ah, yeah, it's kind of—
[B 40:51]: some of them are nice, very nice actually. Some of them are, and some of them are just assholes, basically.
[A 40:58]: Yeah, fair enough.
[B 40:59]: Keep saying that about people, you know.
[A 41:03]: No, you're all right. I'd rather you were honest. What about the other children? Did you get along with them?
[B 41:10]: Eh, half and half. Some of them not. Some of them, I dunno. You've been in a dorm before. The 4Es used to stick together, if you know what I mean. Yeah. And then there's 4 and there's 4 there. You're kind of stuck between the 4Es, if you know what I mean.
[A 41:26]: Yeah, so you kind of have no real choice but to try and get along.
[B 41:29]: Well, you kept together because it was actually just, it was just a joke, to be honest with you. I didn't understand it. So it was like 40 hours in a room, we go in, well, you tried to go in, but you didn't get a choice. You were in a room and they used to just, when you're in here, that's it. Yeah. And then there was their boys in another room you used to like, and then there were boys in another room you didn't like. So they could make it that way, as soon as they could see that you didn't get on there. Yeah, absolutely. You'd love to chew it, chew your end in, if you know what I mean.
[A 42:00]: Yes, of course. Were there any rules in Balrostie that you can remember? No, no. And what about any punishments? Ah, there was punishments.
[B 42:12]: I used to get locked in your room and a few of the guys in there that I still know who they are, they used to hit you and throw you about and lock you in your room and all that, didn't they? A lot of them in that Balrossie are just going to like them. The worst thing about Balrossie was the teachers were the worst.
[A 42:29]: Really? Okay, we'll get into that in a— I'm just— because I'm going to pop that into the other box in our note sheet, which is about the abuse. So I would ask, you know, did anything happen there that you would now consider abuse to be? Sexual, physical, emotional, or neglect? Which of those would you say happened in Balrossie? Physical and neglect.
[B 42:48]: Because there was a few of them that used to hit you and throw your boot and batter you and lock you in your room. And the teachers, some of the teachers that used to go, they were worse than the actual staff you dealt with when you were in your dorm. Yeah, you can actually handle a lot. Yeah, I can basically— you can actually handle your heat even though you have a really cold kidney. You know what I'm saying? Yeah. You'd love to bump into them outside.
[A 43:17]: Right, yes. Can you give me one clear example, so one clear time where this physical abuse and neglect happened? Happened a few times in there.
[B 43:27]: A few times?
[A 43:27]: Can you give me like one really key one that you'll always remember?
[B 43:32]: I was in the shower and I was refusing to go to school to get a shower and the guy just bounced my knee plate off the tiles in the shower. And actually just battered me and then told me get a shower and just walked up.
[A 43:45]: And was that a teacher or a staff member?
[B 43:48]: That was a staff member.
[A 43:49]: And did you say you hit your head off the tiles?
[B 43:52]: Yes, both my heels right off the tiles in the shower and told me get a shower on that. Then I was refusing to go to school and get a shower. I remember that, and I didn't actually know the guy's name. So what was his name? Derek. I can't remember his second name. Derek.
[A 44:08]: That's okay, it's good.
[B 44:09]: He bounced my head right off the tiles in the shower and told me I'd get a washing or that.
[A 44:16]: He told you you would get a lashing? A wash. A wash. A lash. A wash. Okay. Yes. And did he do anything else other than bounce your head off the shower tiles?
[B 44:28]: I just grabbed me before, told me that Yeah, I showed up, we were going to school.
[A 44:34]: Okay. Can I ask when this happened? Were you in the— was it in the shower room? Yes. And were you clothed? Yeah, just my pyjama bottoms on. Okay.
[B 44:47]: I remember it well.
[A 44:50]: It might sound silly, but for the, you know, the— not the truthfulness, but for the redress to really understand this, can you remember what, even anything about the pyjama bottoms? You know what colour they were? They were blue. Did they have any patterns?
[B 45:04]: No, just blue.
[A 45:09]: Okay, no problem. And what happened after that? You know, was the bruising— was there any marks?
[B 45:15]: Ah, there was bruising and fear and things like that. I just got a shower and get ready and went to school because I didn't know how to deal with the guy again because he was just— he was a moron, just evil.
[A 45:34]: Mm-hmm. Okay. How often would this happen? Was it, you know, was the abuse a daily thing, or, you know, every now and then a thing? Every now and then, yes. Every now and then, okay. And did it ever change or get worse?
[B 45:51]: It changed for the staff. It wasn't the same staff. It was different staff at times, aye.
[A 46:01]: Okay. Okay.
[B 46:02]: The only thing I liked about Bullrossie was the food. That was it.
[A 46:09]: Would you say the food was better than any other care setting?
[B 46:13]: Eh, no. Okay. Because I've not got to the last one yet. Okay, go on then.
[A 46:20]: I can't wait to hear about this full English breakfast.
[B 46:24]: That was one of them.
[A 46:26]: Kemble was the best one. Was it?
[B 46:28]: Even though people say, even though a lot of people have bad things to say about it.
[A 46:33]: Okay, so what immediate effects did you experience while in Balrossie? So, you know, again, pain, injury, fear, shame, sleep problems, bedwetting? Yes, all. All of it?
[B 46:44]: I couldn't wait to get out. I just hated the place.
[A 46:48]: And what about And with, am I on Balrossie? Yes, Balrossie. What about with Balrossie with the bedwetting?
[B 46:55]: Yes, I used to do that quite a lot, yes.
[A 46:57]: And what would happen in this institute for that? You know, were the staff helpful? Were they not?
[B 47:02]: No, you had to do it yourself because it was a dormitory. That's what dormitories were like. You had to change all your own beds and things like that.
[A 47:11]: Was there ever any comfort from staff?
[B 47:13]: You know, \"Oh, it's okay.\" No, yeah, some of them were alright, as I said to you. Yeah, some of them are nice and some of them— you see, you probably notice that yourself with people when you do interviews. People probably tell you some of the staff are brand new, some of them are mummin'. You'll probably notice that a lot.
[A 47:27]: Yeah, and it's always the bad ones that people remember the names of, never the good ones. Well, I say good ones, I say good ones, but you know, I remember a lot of the names of the good ones that I like. Can you give me some of the names that you remember?
[B 47:44]: I can remember first names, I can't remember.
[A 47:46]: First names is perfectly fine.
[B 47:48]: One of the good ones when I was in Bulrushy was a guy called Jimmy McWilliams. Okay, he stayed in Johnstone. He was a very nice man because he ended up coming to Kibble. Okay. Another guy called Thomas Shirky, he was, he was a mate in Bulrushy. He was brand new, he came to Kibble as well. He came to He ended up in my night shift in Kibble as well.
[A 48:14]: Oh God.
[B 48:15]: You end up remembering half of them and then you go, ah, that's her second name, you kind of remember.
[A 48:21]: Yeah, what about, apart from Derek, can you remember any of the other bad staff members' names? Yes, there was Charles Horne.
[B 48:28]: He was a teacher. Yes, Charles Horne. Yep. And Thomas McCallum, he was, they were the head, they were two of the head teachers in the place. They were They were famous for hitting people in Bullrossie. I remember the two of them well. I don't know if they're still alive or not, but they were two— Thomas McCallum and Cheryl Thorne. Cheryl Thorne was the headteacher in the school. Thomas McCallum was the headman.
[A 48:57]: And they were the ones who were quite well known for hitting people? Yes. Did they ever hit you? Yes.
[B 49:06]: They were two main man in Cabell, eh, Bullroxy. You probably hear the names quite a lot if you're dealing with people from Bullroxy. We do see a lot of names constantly popping up, yeah. If you're dealing with people from Bullroxy, they were two main mans.
[A 49:24]: Yeah. Did you ever tell anyone what was happening in this one?
[B 49:29]: Yes, but they're the head teachers and things like that, so you're not going to believe them, are you? Used to tell your kids, you used to tell your staff, you used to get ding dong, ding dong. Yeah, just to get knocked, because they were the head teachers. They were the teachers in Morrosey, they were the worst. Apart from that guy, I can't remember his second name. I know he's staying in Wrenthwaite next to me just now, but I can't remember. Okay.
[A 50:01]: So now let's move on to Kibble, shall we? So I have— is there anything else you want to say about Balrossie? No. No? Okay. I'm glad it's shut.
[B 50:12]: Yeah. So we just go through the other 3.
[A 50:18]: Okay, so let's move on to Kibble. So I have you being down in Kibble from 1997 to 1998? Yes. What was Kibble? Was it a residential school? Was it a house? Boys' school, yes, residential. Okay. And again, what was it like? Did you have your own room?
[B 50:49]: Yes, I had my own room in Kibble, yes.
[A 50:51]: Own room, okay. Was it a big house that you stayed in?
[B 50:56]: It is flat units, it was like dormitory units, 4 separate units of us in Kibble.
[A 51:05]: Okay, 4 separate units. What about routines, was there any particular routines there that you can really remember?
[B 51:11]: Yes, you had to be getting a minute to try to get on the showers.
[A 51:15]: Sorry, could you say that again for me?
[B 51:19]: I'm just getting a bathroom.
[A 51:20]: Oh, no problem.
[B 51:22]: I had a wee bit of tea and a couple of Weetabix. Couple of Weetabix, that's all. You had to get up in the morning, you got to shovel and all that and things like that.
[A 51:29]: Was there a specific time you had to wake up there? I guess you had to go to school because the school was in the place. So what time would you wake up if you can remember?
[B 51:39]: Eh, half 7, quarter to 8 roughly.
[A 51:42]: Yeah, okay.
[B 51:43]: So I had to be at school for 9. Then you had your breakfast and you had to get a shovel and things like that.
[A 51:54]: Okay, did you have a school uniform? Just your own clothing. Own clothing, okay. And were you ever provided any clothing?
[B 52:02]: Yes, you used to get a bus ticket. Yeah, yeah, pretty cool.
[A 52:09]: Like a grant? I used to get a grant in there.
[B 52:12]: Yeah. I can't remember the names. I know the names, but I can't remember what they're called. They used to take you shopping and that.
[A 52:20]: Were you allowed to buy kind of with that grant whatever clothing that you wanted, or was there kind of rules surrounding it?
[B 52:26]: No, you could buy as long as it wasn't football clothes. You could buy what you wanted if you wanted.
[A 52:36]: Okay. What about the food in this one? Could be nice, yes. Yeah, were you given choice? Yes, very good choice. Okay, did you eat meals together? Yes.
[B 52:58]: Where? Okay.
[A 53:08]: Um, what about the schoolwork there? Was the school okay? Uh, yes, it was quite fine.
[B 53:14]: It was only a class and things like that. It was actually all right.
[A 53:17]: Okay. And any contact with family?
[B 53:22]: Eh, I think sometimes my mom phoned, but she used to phone and she was drunk, and I used to tell the staff, don't answer her. But no, I don't think— did anybody ever come and see me in Liverpool? I don't think they did. I never really had much contact with family, and I used to go and see my gran and that, and my other gran, when I was in Kibble. Used to go for day visits, and Kibble was just along from my house at the time.
[A 53:47]: Okay. Still there, fair enough. Yeah. What about the staff? Was it just, again, half and half?
[B 53:54]: Yes, it's half and half, but most of them are actually alright now.
[A 54:00]: Okay, what about the other children?
[B 54:03]: Kinda, you like some of them, you don't like some of them.
[A 54:11]: Okay, and was there any rules?
[B 54:19]: Eh, no, not really. There used to kinda, there was a few that I asked could you bring her in, but nah, used to, had certain rules but not many, no. And what about any punishment?
[A 54:30]: No, that's kind of—
[B 54:31]: actually, kibble was actually all right, even though you've probably heard a lot about it.
[A 54:35]: I actually liked it. Well, people have different experiences, you know. There's always going to be that people might say that, um, they had the best time in Ballarat, but it wasn't for you. It was just, you know, it's just all different, isn't it?
[B 54:50]: I think that I actually wanted once Last time Paisley and Kibble was always known as a place that people didn't like to go. I actually liked it.
[A 54:58]: Yeah, so there was no punishments, but was there anything that happened that you would now as an adult consider to be abuse, neglect, or harmful in a form of sexual, physical, emotional, or neglect? No. No, okay.
[B 55:14]: I knew a lot of the staff in Kibble as well.
[A 55:16]: You didn't like any of the staff?
[B 55:18]: I said I knew a few of them, right?
[A 55:20]: Oh, you knew a few of them?
[B 55:22]: Yes, it was just kind of— Paisley's not that big, you know what I mean?
[A 55:25]: Yes, he said it was Timmy Williams and Thomas Shetty.
[B 55:30]: Right, Thomas Shetty, he was an ex, but I knew a few of the staff. When I'm in the cab, I'll meet a few of the staff, and I still speak to a few of the staff when I'm out and about, having a pint and things like that.
[A 55:39]: Yeah, okay. Do you know what? Maybe that's helpful.
[B 55:44]: I know a few of the staff in trouble with time-based limiter. I speak to them regularly because they're nice and they speak to me.
[A 55:51]: So yeah, you can't have been a bad kid then, can you?
[B 55:55]: No, actually, years ago a lot of people had bad things to say about the company. When you first get told that you can stay there, you go, ah no, not a couple. Yeah. And you come back, you're at the end of it, you go, ah, it's not that bad.
[A 56:06]: Yeah. Was it a secure unit?
[B 56:13]: No, it wasn't then. It's new. It's kind of mixed.
[A 56:16]: Ah, okay, okay.
[B 56:17]: It used to be just boys, but now they've got lassies in it, and it's a secure unit now. I mean, it's kind of one of them richest homes in Scotland, I think.
[A 56:30]: Yeah, okay, I get what you mean. Was the bedwetting still happening in Kibble?
[B 56:36]: I mean, you bet they're not much, because you've got You felt safer in there, if you know what I mean.
[A 56:43]: And if you did wet the bed, what would happen?
[B 56:46]: They just tended to say, well, actually, some of the staff are alright, and you said to them and all. The staff are actually alright, a lot of the staff in there.
[A 56:57]: Okay. Did you have any problems sleeping in Kibble, or were you okay? It was alright.
[B 57:04]: The first couple of nights, you go, ah, no, it's kind of, because you're in a strange place, but after that, no, it was alright. As I said, yes, that was probably the best place I've been.
[A 57:16]: Yeah, and I would ask, you know, did you try and tell anyone or get any help, but it doesn't sound like you needed to.
[B 57:26]: Oh, Kibble was actually pretty, pretty good advice already.
[A 57:31]: In a few words, can you describe Kibble to me, like how you felt there? I felt safe. Yeah.
[B 57:38]: And that was the first time in a long time I felt safe when I was in a kibble, because it wasn't exactly the way people made it out to be. A lot of people made kibble look bad years ago. Yeah. But it wasn't. But as you were saying, everybody's got their own experience.
[A 57:54]: Well, there is a lot of kibbles as well. They've got stuff everywhere. So the Glasgow one might have been really awful, and then the Paisley one wasn't too too bad, you know what I mean?
[B 58:03]: Oh, when I was in the home zone, they only had the people. Oh really? Right, Kibble's opened up. Look at hostels, they've got Glasgow and stuff, haven't they? This point, they'll get Shields and St. Mungo Football Club and all that as well.
[A 58:20]: Yeah, so I never had all that, never had all that when I was in there. Not too bad then. Is there anything else you'd like me to add down for Kibble? No, Kibble was okay.
[B 58:31]: I know it's a bad thing to say something in a claim for compensation, but Kibble was— there's no point lying— Kibble was actually nice.
[A 58:39]: Yeah, that's fine. I actually liked it. Just because you liked one of your five doesn't mean the rest were great. You're allowed to have— and I'm quite glad that you would have had that last one being that kind of a safer place. It must have been such a relief being in there.
[B 58:54]: It was, it was actually, I was quite happy being in there. It was actually, it made me feel safe getting there.
[A 59:01]: Well, that's all that we would want for you, to feel safe, so I'm quite glad. And I'm the one who's doing your claim and telling you it's okay to have had a safe place, okay? That was it. Yeah, so I'm just going to quickly, before I move on, is there anything else that you would like to add for grief that you might have remembered?
[B 59:19]: No. I was too young to remember anything.
[A 59:21]: What about Beech Avenue?
[B 59:24]: Eh, no.
[A 59:26]: Newfield? Nah, I've visited the place. Yeah, and Balrossie? Visited Balrossie. Okay, so what I'm going to do now is I'm moving on to the next section, and this is about all of the care settings overall, not just one or two. Okay, it's all of them. So across all of the placements, what were the names of the main people responsible for your abuse? The names? Yeah, so I'll just go back through really quick actually, because you gave me most of the names, didn't you? So I'll just— I'll go in and I'll copy and paste them through because I don't feel like we need to re-go through them.
[B 60:07]: Ah, there was 3 main ones, yes.
[A 60:10]: So I've got Derek, Charles and Thomas? Yes. Okay, are you happy for them to be the only names that we put on, or is there anyone else who you would like to be named? No, that's it. Okay, I also want you to be aware that none of these people will be aware that you've said their names, okay? It's just gonna be— yeah, well, fair enough. Some people panic and they don't want it, but it's fine.
[B 60:37]: No, you're not, absolutely.
[A 60:40]: Were other children affected, and did you witness abuse or harm to anyone else?
[B 60:45]: Yes, I witnessed abuse to a few people I was in homes with. I think a lot of people did.
[A 60:51]: I think that happens.
[B 60:52]: I think you've probably heard that a lot. You witness a lot in your own homes, especially when you're young, because even if you're that young, you don't get believed. I don't care what anybody says, you don't get believed. Yeah, I think that's how they brought out this redress because of Yeah, definitely.
[A 61:08]: And is there any children who you witnessed or witnessed you being abused whose names that you can remember at all? No. Okay, no worries at all, don't worry. Why do you believe that the local authority should have been aware of what was happening?
[B 61:25]: They should have been aware. I think a few of the homes I was in, like Barossie and Newfield, I think the local authority was aware of it. But they couldn't approve it. So I know Balrossie was actually under investigation, I know Newfield not, but I don't think they could in the grave. I don't think, you know, local authorities, they can't approve things they don't deal with.
[A 61:47]: Yeah. Were complaints ever discouraged, ignored, or punished? Nope. And were you ever moved, threatened, or disbelieved because of these complaints?
[B 62:10]: Threatened, aye.
[A 62:11]: And what were you threatened with?
[B 62:13]: Well, the staff threatened you to leave, but they kind of threatened to be near disciplinarian.
[A 62:21]: Okay. Have you ever reported the abuse to police, an inquiry, a professional, or any authority? Reported it to a couple of the staff, but you only believe.
[B 62:31]: Never reported to police because that was a staff responsibility, reported police back then.
[A 62:36]: Okay. Why did you move between the different placements, and were the reasons ever explained to you?
[B 62:44]: No, they weren't never explained. They just kept moving me, which I didn't like because it's just— we get moved about too much. It shouldn't have happened. Obviously you're not going to have a settled life if you keep moving. Yeah.
[A 63:08]: Did you ever run away, refuse to return, or ask to be moved? That'll be quite a few times, yes. And what would happen when you ran away?
[B 63:23]: I ran away and tried to run away from Bellrossie and ended up, me and 5 other boys running away from Bellrossie in my pyjamas and actually got to Kirkmaccormick, Port Glasgow and got on a train and actually came to Belkisley, Port Glasgow, in the train in my pyjamas.
[A 63:40]: So you ran away from Bellrossie in your pyjamas?
[B 63:45]: Yes, me and 5 other boys. Hopped on a train?
[A 63:49]: Yes, to Glasgow.
[B 63:51]: That'll be in the police report, because it was— everybody used to talk, there was 5 of us, me and 5 others. We left Kilmacon, Kilmacon, Port Glasgow's about 68 miles to Kilmacon, and they end up leaving Bullrosey because they didn't like it and end up getting on a train at Port Glasgow, Port Glasgow to Ferguson, and went to my auntie's in Ferguson.
[A 64:16]: Were the police the ones that caught you and returned you?
[B 64:19]: Yeah, police picked us up and took us back to Bullrosey, yes.
[A 64:22]: There should have been a police report. There probably is. I'll have to double-check that one.
[B 64:27]: It's got to be because they were in my pyjamas and hoosecoat.
[A 64:32]: Why did you run away? Just didn't like the place.
[B 64:34]: Just didn't like it. We ended up leaving it and then we got returned to the place at about 5 in the morning or something like that.
[A 64:43]: And what happened when you were returned?
[B 64:45]: No, I just totally go to my bed and then they get made to get up 2 hours later for school. Right, okay. I remember that. It was just one of the things that you think about it now, you say that was quite funny, that.
[A 64:59]: I shouldn't laugh, but I think it's the thought of 5 kids in their pyjamas getting on a train, nobody asking any questions.
[B 65:08]: No, they just let us on the train, that's it.
[A 65:10]: I think that's the part that got me a little bit because I think the first thing I'd do is, why are you in your dramas?
[B 65:17]: Well, that main ticket wasn't written to Morris. The train got wrecked, the cart they were in, and they got off at St James's next to Ferguson and walked all the way to Mantis' house, and then Mantis grasped at us and pulled the poles, and we got picked up. There's got to be enough police support because they picked up my pyjamas, no? There's got to be there somewhere.
[A 65:43]: Yeah, there should be. What age did you leave the care system?
[B 65:49]: 16 and a half, 17, roughly.
[A 65:54]: Okay, and what were your circumstances after? So where did you go once you were released from care?
[B 66:00]: I went to my gran's for 2 months and then I didn't like that and I got my own house. So I've stayed myself since I was— before I was 17. I've maintained since then. No support after I left. There was no support? No, I think you should have been supported when you left here.
[A 66:20]: I would have to agree, especially when you're—
[B 66:23]: I was about 16 or so. Yeah. And you think there'd be support there for you. Nah, there wasn't any support, just basically when you're that age, get to fuck and just that's you. No, there's a lot of support now in your wee care.
[A 66:38]: Yeah, so I'm now going to move on to the next section, which is all about the impact on your whole experience. So it is going to be, you know, how the combined experience has affected you. So how did the experience affect you at the time in a way of such as your safety, your trust, your confidence, your sleep, behaviour, education, relationships, or your ability to speak up?
[B 67:04]: That's kind of, that's them all. It sticks really in your brain. It's kind of mentally, you know, it's always in your brain. You just sit and think about it. That's why I drink as much, because you just can't even no think about it when you were young. Yeah, it's kind of just one of the things you wish you could forget, but you can't.
[A 67:34]: Yeah, I've got that.
[B 67:36]: It's mainly mentally now, because you're older, it just sticks with you constantly.
[A 67:42]: Yeah, so that is actually the next question. So how has it affected your mental health? Things such as anxiety, depression, trauma symptoms, panic, flashbacks, nightmares, self-harm, or suicidal thoughts?
[B 67:54]: Yes, flashbacks and nightmares and things like that. Yes, that's kind of— that's funny, the main things that people don't understand about it. That's kind of— you do get flashbacks, you get memories, you get mental health problems, things like that. It sticks to you constantly.
[A 68:13]: Have you got any mental health problems, Patrick? No, none diagnosed, just alcohol. Just alcohol. Okay, that came back.
[B 68:22]: That's up in court.
[A 68:26]: And would you classify yourself as alcohol dependent or an alcoholic? Alcohol dependent. Alcohol dependent. Okay, I get medication after the doctor for it. Okay, no problem.
[B 68:37]: For my stomach, I've damaged my stomach leaning into the drink.
[A 68:42]: Was there ever any substance abuse?
[B 68:45]: No, I've never took drugs. Okay, never even thought of it. I don't even think I've ever smoked a joint, to be honest with you.
[A 68:55]: Fair enough, that's the best way, isn't it?
[B 68:58]: I know, that's kind of— yeah, when I stayed in Birkdale Park, it was kind of a bad area back in the '90s for drugs and hanging about, but I never even took a necky, mind.
[A 69:13]: Um, what about any self-harm or suicidal thoughts?
[B 69:18]: I've had suicidal thoughts, aye, but I've never self-harmed, no.
[A 69:21]: Okay. Okay. Do you take any medication for any kind of sleep problems?
[B 69:32]: I've got— I take sleeping tablets, but that's far. Causing my sciatica in my back and leg. I get sleepless nights a lot.
[A 69:40]: Okay. How has your experience in care affected any relationships?
[B 69:48]: I don't really have relationships, no. I've not got much friends either because I don't really trust much. I'm kind of a loner, and that's kind of— that affected me being in homes because you don't know who to trust. Yeah. I think I've got one close pal and that's about it. And at my age, at 44, you think you're for funnels.
[A 70:11]: Yeah. What about intimacy? Has it ever affected— has your experience ever affected your ability to be intimate with someone?
[B 70:18]: I've not really been intimate with many people, to be honest with you. Okay. I've had a couple of relationships, but I don't really tell them nothing, if you know what I mean. I think that you keep it all to yourself. It does affect you because some of the women you go out with you don't really tell us nothing, you don't say nothing. So sometimes you're better off just keeping things to yourself. Yeah. You don't tell anybody about your physical abuse and all that, I've never really done it, no.
[A 70:48]: Yeah. What about your— obviously you said that you can't really trust people. Would you say that trust is one of the biggest things it has affected? Yes. Yeah. And what about any isolation? Do you ever find yourself isolating yourself?
[B 71:03]: Yes, I kind of— I don't really do much. I'm kind of a hussy person. I'm kind of— I'm not a socializer. Okay. I'd rather sit in the house with 10 cans and don't speak to people. And that's part of the reason.
[A 71:21]: Yeah. And what about your confidence?
[B 71:25]: Confidence is low at times. It's not great, my confidence, but as you know, your confidence, sometimes it's good, sometimes it's bad.
[A 71:34]: Yeah, it can always flip, can't it?
[B 71:37]: It's up and down. Aye. Yeah, okay.
[A 71:40]: Is there anything else you'd like to say about the effect it's had on relationships, any friendships, anything like that? It's just isolation, basically.
[B 71:49]: Cause it is. It's just a joke. Actually, I know it's a bad thing to say, I think care homes should be shut. Well, back in the day. I don't know what they're like now, right enough, but I've heard a lot of good things about care homes these days.
[A 72:05]: Well, you kind of question why now. Aye. How has your overall experience affected your education, your work, your opportunities, finances, housing, or day-to-day stability?
[B 72:20]: It's kinda affected them all, 'cause I kinda don't work and things like that.
[A 72:24]: You don't work?
[B 72:25]: I'm on disability, aye. Okay. It affects your confidence, actually. It's kinda sticks in your head and I've tried workin' a couple of times and then things just come into your head and you end up going, \"Ah, I can't do bother with this, I just wind me head.\" Sometimes you depress yourself there thinking about it. Yeah. And then there are times you're all right, if you know what I mean.
[A 72:46]: It's kind of— No, I understand.
[B 72:51]: I'd love company, to be honest with you. I've had a couple of relationships and sometimes the woman go out and you don't look happy, and then at times you look happy. It's just— I think it's— I don't know what it is. It's just 50/50. I think it just comes and goes. Yeah, yeah. It's always there.
[A 73:05]: It's not going away, I don't think. Mr Patrick, is there anything that triggers you? Any places, smells, authority figures, institutions, or situations that you would avoid because it triggers you?
[B 73:18]: Well, I don't really get much, so I think I don't really know that answer to that. I can't really answer that one.
[A 73:22]: Yeah, no, that's okay. You don't have to.
[B 73:25]: I don't like being in private places like councils and institutions and things like that. I don't like that. I don't even like going to my doctor's because there's a lot of people about. These are my doctor's phones, mate, because I think I told them I don't like coming to surgeries.
[A 73:44]: So would you say that you avoid contact?
[B 73:47]: I avoid contact with people, yes. I think that's in my heart, mate.
[A 73:54]: And do you avoid contact with people because of what you went through or because of the aftermath?
[B 73:59]: Could have went away through and after myself. Yeah, I think that even my pal says to me, you need to start getting out now. And you don't, you don't tell people anything that happens to you. So yeah, I'm quite happy you've picked them up. That's all you do.
[A 74:14]: Okay, what impact has this experience had on your life overall?
[B 74:21]: I've not got a life basically. To be honest with you, I've not really got a life. My life is basically a loner, been in the house myself and kind of keep myself to myself.
[A 74:34]: Yeah.
[B 74:35]: Everybody else has got a life, they go out and socialise, things like that, but you don't want me. I don't know what it is, I don't know. I was kind of hoping it would go away, but no, it's not.
[A 74:46]: What if, so how do you, like, what do you think would have been different about your life had you not have been in care?
[B 74:54]: I don't know, I think maybe if I was in care, I would have had a career or had a family or had a normal life, but no, I've not got any of that. That might match the care settings I'm in. Yeah. I've not got a family, I've not got a career, I've not got anything like that. I think if I was in care, this You sit and think to yourself, I might have had a life. No, these days, no, you've not got a life. Yeah.
[A 75:27]: Have you ever received any counselling, therapy, mental health, addiction, GP, hospital, or professional support? No. Okay.
[B 75:37]: As I said, you don't tell people, you keep it to yourself. It's another thing that a lot of people don't get out of the tin. Sorry, you talk to your lawyer, I think.
[A 75:47]: Yeah, they've got to keep themselves private and confidential. Yeah, there's nothing— there's no judgement about it. People, you tell who you want to tell, and if you don't want to tell anyone, you don't need to. Nobody's— there's no force in you to tell anyone, do you know what I mean? You don't need to. I know it's your business.
[B 76:04]: I don't tell anybody anything, and that's why I'd love to have been able to speak to people now, but now you can Well, I appreciate your bravery speaking to me about it.
[A 76:16]: It helps and it means a lot that you've trusted me with it. Have you ever been diagnosed with any relevant health conditions or taken any medication? I take medication just now. Yeah, what medication is that?
[B 76:32]: Amitriptyline.
[A 76:37]: And is that your sleeping tablets? No, that's sleeping enough to help your mouth. Okay. Any other medications, or is it just the amitriptyline and the sleeping tablets?
[B 76:47]: Quite a few. Some of Aston.
[A 76:54]: Okay.
[B 76:55]: And then there's Cocodamol.
[A 76:59]: Yeah. I used to take that.
[B 77:07]: And my Loxican.
[A 77:14]: Okay, I'll just leave them in there for now. I'm sure we'll have on your GP records all of your medicines. Yeah. Are you receiving support now? No. No. Okay. Is there any sibling, relative, friend, partner, or professional who you would like to provide a supporting statement for your claim? No, I don't.
[B 77:41]: I've not told anybody. I've not said to anybody about it. Yeah, okay. I spoke to the advice, they kinda said if you've not spoke to anybody, first thing I'll ask is kinda especially your boss.
[A 77:54]: Yeah, so I'm going to ask you the last couple of questions now, so we are close to the end. So why are you applying to the Scottish Redress Scheme, and what would you like to come from telling your storey to the Scottish Government about what you went through?
[B 78:08]: I'd like them to deal with what happened back in the past and actually accept responsibility for no damming up, to help young people in care. Never really done nothing to help people in care homes back in the day. I think there should have been something there, but they didn't do that here at the care homes in Baroda, did they?
[A 78:34]: Yeah. And what would you like to come from, like, telling your storey? Like, where— what do you want people to know from telling your storey?
[B 78:43]: I want them to know what happened back in the day, and I don't want people just to ignore what happened back in the day, because a lot of people just ignore it. Go, 'It happened back in the day, but it's the past.' It's not the past. It's not the past for people that suffered it.
[A 78:55]: Yeah, absolutely. It's actually—
[B 78:57]: it's in the future. It's still in their heads, and it's still in— I know a few people in homes that have been homes that committed suicide through all this and all that. Yeah, that's actually— I don't understand why people say, 'Oh, that was years ago, just ignore it,' and all that. It's just— it's not something you can ignore. Yeah. It's there on some people's memories, that's what it is.
[A 79:19]: Yeah. And what would acknowledgement mean to you? So what would the Scottish government acknowledging what you went through mean to you?
[B 79:32]: It'd mean a lot if you get an apology off them and admitted that the care homes back in the day, when they should have been, it shouldn't have been happening. There should have been rules, there should have been people checking up in care homes they should have been hanged on the gallows back in the day. I'm glad it should have happened back in the day.
[A 79:49]: Yeah, see, they should have been monitored more closely. Ah, because it's just—
[B 79:55]: you want the Scottish government to take responsibility, but I think when I'm bringing out the red vest map, they're taking some kind of responsibility, but they're not taking it all. They're just saying, we'll give you compensation, that's it. Yeah, and it's and we'll get an apology. I don't think that's enough. I actually think they should have done something back then. It's just politicians and governments, they just, they don't care about the public. They never have.
[A 80:25]: Yeah. Is there anything else that you would like Redress Scotland to understand about what happened or the harm that you lived with?
[B 80:43]: I'd like them to understand what happened, completely. I hope it doesn't happen to other people. It's running behind me, it's mentally invasive, it just stays with you, it just doesn't go away. I think that's why they brought Redress up, because the Scottish government knew it was wrong and they brought that up. I brought that to you people for conversation. I don't think conversation's enough.
[A 81:05]: No, it's nowhere near justice.
[B 81:08]: I don't think you've got to obey the conversation. I mean, it's just— it might make your life a wee bit happier and make you better and that, but it's not going to bring back your youth and your young and maybe your future and that. Your future's basically fucked, if you know what I mean.
[A 81:23]: Yeah, I don't think they understand that.
[B 81:27]: I think they're just saying we'll give you compensation, that's it. We'll give you an apology, that's you. That's it, baby, that's you. I don't think that's enough, man. No, I think it should have been dealt with years ago. I think it was 2000, was it 2022? They brought this up. Yeah, they did this scheme. That should have been years before that. Absolutely.
[A 81:51]: And dealt with before that. Is there anything important that we haven't covered today?
[B 81:57]: No, I think we've covered quite a lot.
[A 81:59]: Yeah, is there any— I've spoken for much of years. Well, do you know what, I'm glad that you were able to do so with me. It's just, it's me, I just make people feel really comfortable. Is there any wording that you would like to have handled carefully? No. No? Okay. How are you feeling?
[B 82:18]: I could see a lot of phone numbers, but I just couldn't.
[A 82:21]: You should not. Tell them you've changed your mind.
[B 82:25]: I'm not really a hater. I don't like swearing much.
[A 82:29]: I'm not a big swearer. No, only when necessary, eh?
[B 82:34]: I know, Celtic's playing tonight.
[A 82:38]: You've just signed that Alex Oxlade-Chamberlain, haven't you?
[B 82:42]: He's been there for the last year. He's been there over a year now.
[A 82:45]: I thought it was only a couple of months. That's how far behind I am.
[B 82:49]: He signed last— when did he sign? I don't know, just now? August? Oh, was it? Oh God. He signed in January. Ah. A year's deal. A year's deal. They just give him a new year's contract. Was it?
[A 83:05]: Yeah, you won the last cup, didn't you?
[B 83:08]: I won the last one, won the weekend off.
[A 83:10]: You're doing pretty well for the start of this season. Not so much. That's a good point. No, I like the football. I try and keep up with a bit of it.
[B 83:23]: My favourite player years ago when I was young was Alan Shearer. I liked him.
[A 83:26]: I'm from Newcastle. I loved Shearer. Shearer was brilliant.
[B 83:32]: He played with Chris Sutton at Blackburn. He was— Yeah, he did. Chris Sutton played for Celtic, sure. Yeah, Shearer was good.
[A 83:40]: I liked them, Shola Myobi. He was good.
[B 83:46]: Yeah, one of the best players with Newcastle I've seen ever was Faustino Asprilla. Yes. Yeah, him and Genoa were brilliant.
[A 83:55]: Yeah, yeah. I mean, I think they were— we have had some good teams, but this, this, I think this season is going to be a struggle. I know, that's why I'm a bit gutted. I'm not clutching on straws to this season, I'll tell you that.
[B 84:11]: Sold Tonali, sold Guevara, sold Isaac last year, sold Gobert to Barcelona. I know, sold about 300+ million pounds worth of players.
[A 84:21]: Yeah, and haven't even bought anyone proper yet. I know. I've bought someone actually, bought someone from Benfica.
[B 84:28]: Ah, a right-back? Yeah. The guys that own Newcastle are richer than Man City.
[A 84:34]: Can't spend it though, can we? I know. It's all this financial fair play, but it's not fair, is it?
[B 84:40]: Well, if we just sell a few of our players, I think we'd be able to spend that.
[A 84:44]: Oh, you'd like to think so, wouldn't you? But apparently not. So we'll see how this season goes. It might be that I ring you in a few months to tell you Redress's decision and we're relegated already. Oh, God. Patrick, how are you feeling after discussing all of this?
[B 85:00]: Aye, aye, I think it'll go.
[A 85:04]: Yeah, and do you feel safe to be ending the call with me?
[B 85:08]: Yes, aye, it's better.
[A 85:10]: Couldn't wait to speak to you. I'm glad. Is there someone you can contact for support if you need any support?
[B 85:18]: I've got a good pal, he's back in the East Midlands, he comes in quite a lot.
[A 85:22]: Oh, that's good, I'm glad. So I'm now going to quickly explain the next steps to you just so that you have a rough idea. So after this call, I'm going to go away and I'm going to neaten up because I've taken it down as notes. I'm going to write it into a full statement. Once that's done, it'll be emailed over to you, so you'll get your statement and you'll get a payment authority letter, and it's just so you can read through it, make sure you're happy with it. You'll sign the statement and the payment authority letter, and that'll get sent back to us. We'll then send it off to Redress, and you'll have to do an identification verification So it's literally a 20-second WhatsApp video call where our head solicitor and my manager joins the call with you, and you'll hold your ID up to your face and they'll say yep, and then it's done. Okay, it's really, really quick. It's in like 20 seconds and then it's done. Okay, we don't really hang about with it. No problem. Are you happy with how the next steps have been explained? Yes. Perfect. Well, that is your witness statement complete, Patrick. So I will, like I said, go away, write this up, and I will contact you when it is ready for you to read through and sign, okay? That's brilliant, thanks, you're welcome. Alright, thank you very much for your time and thank you for trusting me to open up to me, okay? No problem, enjoy your day. You enjoy the rest of your day too, Patrick. I'll speak to you soon. Thank you, bye-bye. Bye., `formatted_transcript` = [A 00:02]: Hi there, can I speak to Patrick Bishop? Hi Patrick, it's Leah calling from MMA Legal to do your witness statement. Is now still a good time for you?
[B 00:11]: Yes, it was.
[A 00:12]: Perfect. Before I start, I do just have to let you know that call is recorded for training and monitoring purposes, and for data protection, could you confirm your date of birth and your postcode for me please?
[B 00:25]: 10th of August 1993, postcode PSD1NH.
[A 00:28]: Amazing, thank you very much. So just before I get into the actual witness statement itself, I'm just going to ask you a couple of questions just so I know that we can still continue. Let me just get them up. Have you previously made any civil claim, criminal injuries claim, redress application, complaint, police report, inquiry statement, or claim to another scheme about any abuse received in care?
[B 00:55]: No.
[A 00:56]: No. Have you ever received any payment, apology, settlement, or decision? No. No. Okay, no worries at all. And are you comfortable and happy to continue today?
[B 01:14]: Yes, that's all.
[A 01:16]: Yeah. Do you need anyone with you or any other adjustments?
[B 01:21]: No, actually, no. I just like doing things myself.
[A 01:24]: Okay, fair enough. Do you understand that the purpose of the statement is to be sent to redress and agree that it can be used for your redress application and any supporting evidence?
[B 01:35]: Yes, I know that.
[A 01:36]: Perfect. I've created a bit of a chronology of care, so a bit of a timeline of your care settings. I would like to go through that with you first just to ensure that I'm not missing any, okay? Okay, so in 1992 I have Griff Children's Home.
[B 01:57]: Great, that's good.
[A 01:58]: Greif, sorry, that's my, that's my bad. I've got Greif Children's Home. I'm not very good at the pronunciation part. And then in 1994 I've got a Beach Avenue.
[B 02:11]: Beach Avenue was before Greif.
[A 02:14]: Before Greif?
[B 02:15]: Yes.
[A 02:16]: Okay, um, you just bear with me. Okay, so from the care records that we've received, it only states that Greif was the first one. So are you saying that there was Beech before Greif?
[B 02:54]: No, I just can't remember, but I'm sure Beech Avenue was before Greif. But my granny died when she died, 1991, '92, so it might be right then. Okay, that's what I meant to hear.
[A 03:12]: Um, I mean, the, the records that we have do show— so it was Grieve Children's Home in 1992.
[B 03:20]: Yes.
[A 03:21]: And then returned back to your mother.
[B 03:25]: Yes.
[A 03:25]: And then back into care in April 1994, and that was into Beech Avenue.
[B 03:32]: Right. Yes, that might be right. Yes.
[A 03:34]: Okay, no problem. And I've then got, after Beach Avenue, I've got Newfield Resource Centre.
[B 03:41]: Yes, that's right.
[A 03:42]: Yes, in the Campsie unit.
[B 03:45]: Yes, that's Campsie. And so if I was on— and that's in Johnstone.
[A 03:51]: Yes, I've then got Balrossie.
[B 03:54]: Yes, that's Balrossie Boys' Home, but end up— they call it Rossie Home now because it's shut.
[A 04:01]: Yes, I've then got Kibble.
[B 04:03]: Yes, that's it. I've been great. I've just messed up.
[A 04:06]: No, that's okay, don't worry. I just wanted to clarify before we continued. I would hate for us to get halfway down and then, uh, missing something.
[B 04:14]: I think quite a few, so like 5 or something.
[A 04:18]: It looks like 1, 2— yeah, it looks like 5. And then after Kibble, you were released, uh, to relatives or friends?
[B 04:29]: Yes, I stayed with my gran for a couple of months and then I got my own house.
[A 04:32]: Okay, perfect. Well, if that's all correct, then let's crack on.
[B 04:36]: Okay.
[A 04:38]: I know you'll have to excuse any of my pronunciations. I'm not the best at this.
[B 04:43]: Some things I can't pronounce.
[A 04:47]: It's that most of it is like the towns and the city names.
[B 04:51]: I'm like One of them's in Culmacolm, one of them's in Johnstone, one of them's in Bridgerear, one of them's in Paisley, and one of them's in Hunterhall, that's in Paisley.
[A 05:02]: Yeah, well, I spent the first couple of months doing this job calling Renfrewshire, Roofrenshire. I think there was a few times I said North Ayrshire was North Asia, so, you know, we've got there now though. Okay, so I just want to let you know that you are in complete control of this meeting. You can take a break, skip a question, or ask me to reword anything. Please note that some questions can be upsetting because they do concern your care in time and its impact, okay?
[B 05:39]: Yes, I know.
[A 05:40]: So where did you grow up and who did you live with before you went into care?
[B 05:45]: I lived with my mum before I moved here. I lived with my gran, and eventually she died. I was always with my mum on and off, and then I was with my gran on and off. I was kind of, I wasn't really in an actual setting, if you know what I mean.
[A 06:02]: Yeah, just a house or a flat?
[B 06:04]: Yeah, they were flats, aye.
[A 06:06]: Flats, yeah.
[B 06:08]: Yes.
[A 06:08]: And did you have your own bedroom?
[B 06:11]: No.
[A 06:12]: Shared?
[B 06:13]: Yes.
[A 06:14]: Okay. What was the food like at home? You know, just, was it nice home-cooked meals?
[B 06:19]: No, it's kinda just my mom and that. My mom was an alcoholic, all that, so never had anything like that. So there was like sex, so no, there's nothing to eat.
[A 06:30]: Okay. And you've got— did you say this, there were 6 of you, so there was 5 siblings?
[B 06:35]: Yes, 5.
[A 06:36]: And can I ask how many brothers and how many sisters?
[B 06:40]: There's 3 brothers, 3 sisters, and me, so 7.
[A 06:46]: Okay, and there was 7 of you all together?
[B 06:50]: Yes, and we stayed in the apartment.
[A 06:53]: Okay, and who did you share the bedroom with?
[B 06:56]: Me and my brothers and I.
[A 06:59]: Okay, are you the youngest or the middle? Middle. Middle. Okay, what about school? Did you still go to school before you went into care?
[B 07:15]: I was in primary school, I was in St. Fergus, but I was hardly there. Didn't go well, no. So it was basically your mum's fate on that one, just basically. My mum was an alcoholic, mum was always in and out of jail.
[A 07:29]: Okay, that was that your father. All right, if I do go silent at any moment, it is just so I can type up these notes, okay?
[B 07:40]: That's fine.
[A 07:41]: Uh, no problem.
[B 07:43]: I didn't get high school, didn't I?
[A 07:46]: You didn't go into high school?
[B 07:48]: No, I didn't get high school.
[A 07:50]: Okay. Um, how did you come to enter into the care system?
[B 07:59]: My gran died when I was— she died when I was 10, and my mum was— she was an alcoholic. And I think my mum ended up putting us into care because my gran died, but ended up— I was kind of— I wasn't good at school, so I was going to a boys' home anyway, but me and my brother were in a care with her, so Right, okay.
[A 08:23]: So it was your mum who made the decision. Were you ever told why you were put into care?
[B 08:27]: My mum always came down. She was an alcoholic, so basically put into care because of that, because she never did any visiting much. I always stayed with my other gran and she was always throwing us out and things like that.
[A 08:37]: Right, so you weren't told but you kind of knew?
[B 08:40]: Yes, aye.
[A 08:41]: Okay.
[B 08:41]: We were told the day we walked in that we were going into care.
[A 08:44]: Okay. So I know you've got 6 siblings obviously besides yourself, so you've got 3 brothers and 3 sisters and you're the middle child. Were you separated from any of them in care?
[B 08:55]: Yes.
[A 08:56]: How many?
[B 08:57]: From all—
[A 08:58]: —from all of them?
[B 09:00]: Yes, me and my brother Kevin here, we were not eh— be charmed if there was another one that I was separated to but I wasn't separated to anyone else other than 10 or something.
[A 09:14]: Okay. And did you say so how old were you when you first entered care, did you say about 10? Kind of taking it over, yes, sorry. Yeah, and how did you feel at the time of first entering care? You know, what were your first thoughts, if you can remember anything?
[B 09:30]: I don't know actually how you answer that one because I was quite young, you know what I mean? So sometimes when you're young, you don't tend to think about it. You kind of must feel like brothers and sisters and things like that, but you never really—
[A 09:41]: You never really thought about how you felt?
[B 09:44]: Nah, it's kind of when you're that young, you don't really think about it. No, I'm just so sad because my gran died, and if she didn't die, I don't think I'd be around here, to be honest with you.
[A 10:00]: Oh, bless. Were you very close with your gran?
[B 10:04]: I was very close to her. She was kind of— she was always there when she had cancer, so she passed away. So kind of, that was That's from my wee staffies cocking up.
[A 10:17]: Bless you. Is there anything important about your childhood health, any learning needs, any vulnerability that should be recorded for redress?
[B 10:27]: No, I had ADHD when I was young.
[A 10:32]: Okay, I'll jot that down. Okay, so I'm now going to move on to the next section, and what I'm going to do in this section is I'm going to ask you a multitude of questions but for each care setting one by one, okay? Yes. So I know that there'll be some things that pop up where you're like, oh, that happened in that one as well, but I need to make sure I keep it chronological for when it gets sent to redress, okay? Okay. Perfect. So I'm going to start with Greif Children's Home. So from records, I can see that you entered there on the 12th of February 1992. Can I ask what kind of setting it was? So was it a house? Was it like a There was two houses, so there was two houses, different houses. Two houses. And which one were you in? Was there any name? Did it look—
[B 11:21]: No, just, just both of them are called the Grange. There was two different ones. There was a big house and then there was a wee one next to it, a wee cottage.
[A 11:29]: Okay. And which one were you in? The big house?
[B 11:31]: Yes.
[A 11:33]: Okay. And how many floors was it, can you remember?
[B 11:39]: Yeah, this, hold on, I think there's only 2. 2 floors? Aye, but it's quite a long, quite long at the back. I think it's still there, I'm not sure.
[A 11:52]: Potentially. Some of them haven't really shut down, some of them have kind of, they've kept the building but changed what it's used for.
[B 11:58]: I know Paul Rossi shut down, so that's why I got moved, because it's coming under LSD building, so they moved us up.
[A 12:03]: Right, yeah. So what was the ordinary daily life like in Greif?
[B 12:12]: It was kind of, because you're young, it was kind of, I don't know, it was kind of, there wasn't any idea or set number of people, so you just had to exist there and adapt.
[A 12:20]: Yeah, so what about the actual, so did you have your own bedroom here?
[B 12:25]: In Greif? I don't know, I can't remember. Okay, that's okay. Kinda maybe, I think, but I can't remember the Greif that much because I was that young.
[A 12:33]: That's okay, I'll just— we'll take down what we can remember, and that's absolutely fine. What about toiletries? Can you remember if you were provided with shower gel, toothpaste?
[B 12:45]: No, I don't remember. Don't remember.
[A 12:47]: What about the food? Was the food okay?
[B 12:50]: I don't actually remember what I ate.
[A 12:51]: That's okay, I'm just literally going to list off some things, and if you can't remember, just say no, okay? Okay. What about school? Did you still go to school while in this setting?
[B 13:02]: Yes, when I was in the group, I was still going to Mr Patrick Bishop's for a couple of months.
[A 13:08]: Okay. What about clothing? Did you get provided any clothes there?
[B 13:14]: I don't actually. I can't remember that.
[A 13:17]: Sorry about that. That's all right, don't worry. What about contact with family? Did you still see your mum? No. And was that your decision, her decision, or?
[B 13:29]: It was probably her because she was an alcoholic, you know. Okay. I just, you know, that young, I can't even remember anything about that one.
[A 13:36]: Well, I can't remember what I had for breakfast yesterday, so it's all right. And I can. Okay, what about the staff? What were the staff like?
[B 13:51]: Some of them were all right and some of them were just not all right. You always get that in homes. There's always a mixture, there's always ones that's alright, there's always ones that's not alright.
[A 14:00]: Okay, always just a bit of a mixture of, you know, there's always going to be one or two. Mixture, mixture.
[B 14:06]: Mixture of nice people and mixture of assholes, basically.
[A 14:10]: Fair enough. What about the kids, the other children there, were they alright with you? Did you get along?
[B 14:16]: I can't remember, Mr Patrick Bishop. I can't remember any of them. I think I was only in there for a bit. I think it was the last few months I was in there.
[A 14:23]: I think from what I could see Actually, let me just have a little look.
[B 14:28]: Maybe a bit over 6 months, maybe even more than that.
[A 14:30]: From February until August. Oh, well, no, it's a couple of months.
[B 14:35]: Yeah, a couple of months.
[A 14:36]: Yeah. What about any rules? Were there any particular strict rules that you can remember? No, I can't remember that. Any punishments?
[B 14:46]: Ah, there was punishments. You were thrown in your room and locked in your room and things like that.
[A 14:48]: You would be thrown in your room and locked in? Yes, I— okay, that's what they used to—
[B 14:55]: that's— that happened in quite a lot of homes when I was young. You used to get locked in your rooms and all that, and you were bad and all that.
[A 15:00]: I have heard that from a couple of people, to be fair.
[B 15:04]: It's quite a lot of the bastards used to hit you and all that.
[A 15:07]: Did they hit you in Greif? No. No? Okay. Um, did anything happen in Greif that you would now as an adult consider to be abuse, neglect, or harmful?
[B 15:19]: Just get locked in a room, things like that. I think that's ample. Okay. And grabbed and threw about. That's probably the same as physical abuse, I'd say. Yeah, absolutely.
[A 15:34]: How did it make you feel, you know, like at the time, like when you were being locked in your room, how would you feel?
[B 15:39]: You feel bad when they do that because you normally used to be locked up. It's like imprisonment. Especially when you're that lucky, you're only 10 years old, you go, ah, what's going on?
[A 15:48]: Yeah, absolutely. Um, was it all of the staff that were involved, only a particular few?
[B 15:55]: There's only a couple. It's certainly— I've noticed that, and I noticed that in the buy homes, isn't it? There's always— you always get ones that are brand new, you always get ones that are just arseholes, and you always get ones that shouldn't have been at home because you've been in jail.
[A 16:09]: Yeah, okay. Can you give me one clear example of this occurrence? So where and when did it occur? You know, what happened before?
[B 16:33]: Just give a You were told to do something, you never done it, and you used to be grabbed and threw in your room and all that.
[A 16:39]: And what kind of thing would you do for that to be the punishment? I just can't remember that, to be honest. That's okay, that's okay. Too young, you know, a 10-year-old, you know. Yeah, yeah, of course. Did it happen often? Was it quite a regular occurrence? Yes, it was often.
[B 16:56]: Hang on, Grace, I'm just gonna spanny the hands. They just, I don't think they were trained right to start with to actually deal with people. The young ones are just, I think they just, we'll just put them in the group.
[A 17:09]: Yes. And what about, did it ever become worse or change, or was it kind of just the same thing over and over?
[B 17:16]: Same thing over and over. You always knew when you turned the page or turned around, you were getting locked in a room.
[A 17:22]: What about when you were locked in your room, were you still, were you given any food or water?
[B 17:29]: No, they used to open the door but they're not bringing your dinner.
[A 17:33]: Would you have to eat your dinner in the room or were you allowed to go and eat with everyone else?
[B 17:37]: They used to bring up dinner. There wasn't a toilet in the room either, to be honest with you.
[A 17:42]: Okay. I remember that much. Yeah, so I know it sounds a bit— I know it can be a bit hard to talk about, but with there being no toilet, would you have an accident while you were in there? Aye, just no choice.
[B 17:58]: You either piss yourself or you shake yourself or you push the toilet or something. Yeah. There's no choice when you're locked in a room. It's just, it happened quite a lot back in the day.
[A 18:07]: Would you ask to go to the toilet or were you not able to? It's extremely hard to go.
[B 18:12]: You just get knocked.
[A 18:13]: It's just getting older. Okay. Okay, what immediate effects came from this kind of experience? Was there any pain or injury, any fear, shame, sleep problems, bedwetting, any running away? Yes, that was all.
[B 18:35]: That was all the same. I used to wet your bed, used to run away, used to get fear. Something— that's how you used to run away because you were feared. Yeah. Probably. You've heard that a lot, actually, and been involved in care. You've probably— that's where a lot of people run away because they've been wet in the bed.
[A 18:52]: Yeah. And I'm sorry to ask, but would you wet the bed in Greif? Yes. Yeah. And what would happen if you wet the bed? Were you given any, you know, any comfort? Were you given any—
[B 19:04]: no, certain staff, right, certain staff were alright, certain ones weren't.
[A 19:09]: So would they, like, say, change your sheets?
[B 19:11]: Yes, some of them are all right. So you'll probably hear about a lot. Some of them are already in certain homes. Some of them— it happens in other homes. You always meet nice people and then you meet assholes.
[A 19:20]: Yeah, happens absolutely everywhere. I mean, it's just—
[B 19:23]: you never really— you never got home, you met all nice people. Never happens.
[A 19:28]: You never get a full night's sleep.
[B 19:30]: Right. Okay. I don't know, sometimes you wish for it, but it wasn't gonna happen, so you just had to go. That's when you're 10-year-old, I mean.
[A 19:43]: So yeah, absolutely, absolutely. Um, did this happen to anyone else, or did you ever— did anyone else ever witness this happening to you, you know, being locked in that room? No, I just do what I say.
[B 19:56]: People out there, people may probably witnessed it happening to me and all, but yeah, you're a lot young, you can't remember, but it did happen to other people. Used to happen to a lot of people in there.
[A 20:10]: Yeah, of course.
[B 20:13]: That was one of the worst ones.
[A 20:15]: Fife was the worst one? One of them, aye. Okay. And when you say you would be kind of, you know, grabbed or thrown into your room, was there ever any bruises, any handprints?
[B 20:32]: Yes, I was always bruised when they grabbed me and hit me and things like that. It always happened. Okay. You're 10, you're up there, back that long, you can remember certain things but you can't remember it all.
[A 20:44]: Yeah, of course. And did you ever tell anyone or try and get any help because of that?
[B 20:49]: Yeah, I used to tell the night staff and all that, but when you're that young, you don't think they'll believe you when you've been in a home. They just shy me about them, just ignore you. Yeah, even the nice ones, they used to say, right, I may borrow and just walk away and things like that. So, okay, you end up going like this, you end up seeing the hank of their arseholes. Yeah, yeah, because they used to make you— even if you made a complaint, you just get ignored because you're that young. Okay.
[A 21:27]: So that is everything for Greif. Yes. So I'm now going to move on to Beech Avenue. So I'm going to ask the same question again. What was Beech Avenue? Was it a home? Was it a residential school? It was just—
[B 21:40]: it was like two houses knocked into one. Just a home. It was just like two normal houses and they knocked it through into one. Okay.
[A 21:49]: And can you remember how many floors were in this house? 2 floors. And where was your bedroom? Top floor. Okay. Did you have your own bedroom or shared? Own bedroom. Own bedroom.
[B 22:07]: I think there was about 10 people in all or something.
[A 22:10]: In the home? Yes. Okay. What about the toilets? You know, was there— were they shared? Were the showers shared? Well, they're shared toilets, yes. Shared toilets, okay.
[B 22:22]: There's a couple of them, there's a couple on the top, one on the bottom.
[A 22:28]: Okay, no problem. Okay. And what about the food here?
[B 22:46]: It was actually all right, but you can't really remember much of it. Yeah, you're still going to school, you're in there, so mostly I'm used to the school, you know what I mean?
[A 23:02]: What about, would you like eat dinner together or eat breakfast together?
[B 23:06]: Yes, you used to do that. Okay. That was actually, Beech Avenue was actually the best one.
[A 23:15]: It was the best one? Yes. Okay. What about hygiene-wise? Was there any toiletries provided?
[B 23:27]: I just cannot remember that, to be honest with you. I just cannot remember, too young. So I just actually liked the home, I thought it was quite good.
[A 23:35]: Yeah, no, that's absolutely fine. What about clothing? Did you go with the clothing that you had from home or were you provided new?
[B 23:42]: Covenants I came to home, right? Yeah. I can't actually remember getting any clues in there. I don't think I was in there that long either.
[A 23:51]: Let me have a little look and see. Yeah, Beach Avenue was about 2 months.
[B 23:57]: It wasn't that long. Okay. Because I left there and they put me on Newfield.
[A 24:02]: Yes, I've got Newfield. That's the next one, just for this one. What about contact with family? Was there still no contact? No, no contact, no. Okay, and what about the staff? What were they like?
[B 24:15]: Actually, it was a guy, a Mr Rankin, and his wife. They owned a fruit stall next to Bell Street. They were actually, him and his wife were actually buried inside.
[A 24:27]: Okay, okay, cool, got that. And what about the other children? Were they okay?
[B 24:33]: Yes, I know someone in from Cherries, so yes, they were actually all right.
[A 24:37]: You know some of the names? Yeah, yes I do. Can you give me just a couple? It just really helps to solidify the statement is all.
[B 24:45]: There was Elizabeth Campbell. Yeah. Sharon McAllister.
[A 24:54]: Yeah. That was two.
[B 24:56]: And then my brother Kevin, he was in there too.
[A 24:58]: Your brother Kevin was in there too. Is he an older brother? Younger, okay. He's youngest. Youngest, okay, got that. Did anything happen here that you would now consider abuse, neglect, or harmful as an adult? No. No, okay. And I know the question is, what was different about this placement compared with the others? I know you said it was the best one. What made it the best one?
[B 25:28]: The staff are actually very nice. The husband— there was a husband and wife that owned the fruiters as well, but they ran that. So I don't know if you— I can't remember, but I knew Mr Rankin. He used to take us to the fruiters. And Mr—
[A 25:42]: who, sorry?
[B 25:43]: His name is Mr Rankin. I can't remember his first name. The fruiters in that, in Welshgate, were just along the way where I stayed in Paisley. So there's something called Paisley. On the fruiters, and he used to take you to the fruiters and that, and you just used to help yourself. I remember to see the shed and I just thought—
[A 26:00]: Okay, I'm glad that there was at least, you know, one place that was safe for you.
[B 26:04]: That was the only one, aye.
[A 26:06]: Oh, bless you. I'm going to move on now to Newfield. So I can see that you were there for about 6 months as well. Yes. What was Newfield in a sense of, was it a house?
[B 26:20]: It was not, it was units. There was like 4 or 5 different units because it was a residential home for boys and girls.
[A 26:28]: It was a residential, okay, boys and girls, plus the school was inside. Okay, and how many people were there to a unit? Can you remember it all? That's okay.
[B 26:46]: I'd say 6 plus, wasn't it? Yeah.
[A 26:49]: So we'll go with like just 6 or more to a unit, and you said there was about 4 or 5 units?
[B 26:58]: Yes, there was. They were named after islands: Campsie, South, Iona.
[A 27:06]: They were named after islands. And I've got you down as being in the Campsie unit, is that right? Yes, I was in Campsie and South. Campsie and South? No. Okay. Okay, what about the units? What did they look like? You know, was there a kitchen, dining room? There was a kitchen, dining room, yes.
[B 27:29]: Couches. Just looked like— the units kind of looked like a house, you know what I mean?
[A 27:35]: Okay. What about your bedroom? Did you have your own bedroom or did you share? I had my own bedroom, yes.
[B 27:42]: Own bedroom.
[A 27:43]: And what about bathrooms?
[B 27:45]: Yes, there was shared bathrooms, yes, for the residents.
[A 27:49]: And what about showers? Was there shared showers?
[B 27:52]: Eh, can't remember, but I know there was baths.
[A 27:54]: I remember that back then. Were they shared baths, so kind of everyone would take it in turns to use the baths? Yes. Okay. What about routines? Was there any specific kind of bathing routine, you know, was it you have to bath in the morning and night, or? No, not really. No, no.
[B 28:10]: Okay, I think it was kind of your choice, if you know what I mean.
[A 28:15]: Yeah, okay. You didn't have a choice? Oh, you had a choice?
[B 28:20]: It was up to you, but nobody ever said to you, go for a shower in the bathroom every day, which I think you should have. Yeah, okay.
[A 28:29]: Um, what about the food?
[B 28:34]: I think it's actually all right, as I can remember, but I cannae remember that much, darling.
[A 28:38]: Yeah, again, it's just one of them. Right. And what about toiletries? Can you remember being provided shower gel, toothpaste, toothbrush? No, I cannae, no. Is that that you can't remember, you weren't given them? I cannae remember. Okay, no, that's okay. I just wanted to clarify that I didn't get that any mistaken. No, I can't remember.
[B 29:05]: Then I got to be about older. I know of it, but no, I can't remember that, no.
[A 29:09]: Okay, no problem at all. And what about contact with family? Was there still no contact?
[B 29:14]: Eh, I don't think anybody ever came to see me in the tube, no.
[A 29:18]: Okay. What about the staff? What were the staff like in this place? Half and half.
[B 29:23]: Half of them were alright, half of them were arseholes. Okay.
[A 29:27]: I don't know what I need to put. No, no, say what you need to say, honestly. There's no— You're all right?
[B 29:34]: Some of them are all right, some of them were just—
[A 29:36]: shouldn't have been there, if you know what I mean. What about the other children there? Eh, it's kind of—
[B 29:42]: some of them are all right, some of them aren't. Kinda, they've probably seen this, they've probably seen the same as me. He was all right, he wasn't.
[A 29:49]: Yeah, well, you're never going to get along with everyone. That's it, kinda.
[B 29:53]: You don't know them, so yeah, you go, ah, fuck you.
[A 29:57]: Yeah. What about any rules? Was there any rules that you can remember from here? No. What about any punishments?
[B 30:08]: I used to get locked in your room and battered and all that in there. I didn't like that place at all.
[A 30:13]: So they would take you to your room?
[B 30:16]: Some of the staff used to hit you and things like that, throw you in your room and things like that.
[A 30:23]: Okay. So I know you've just said that, but I'll ask the same question again. Did anything happen there that as an adult you now consider to be abuse, neglect, or harmful? Yes. And how would you label that?
[B 30:37]: Physical abuse, getting hit and battered, and cleaning your room and locked in your room. I haven't done that. I just didn't like the place at all. I just couldn't stand it.
[A 30:49]: Okay.
[B 30:51]: And you've made a complaint, tell staff, as I said to you, you just get knocked. They just ignore you.
[A 31:01]: And who was responsible for the physical abuse?
[B 31:05]: The staff.
[A 31:06]: The staff. And was there any, you know, was it just a particular set of staff or was it kind of all of them?
[B 31:11]: No, just this kind of, as I said to you, some of them are alright, some of them on me. Yeah, you know, it's not in order. You probably notice that in all your claims you're dealing with someone. A lot of people, some of the staff they like, and some of them they're just—
[A 31:23]: no. Yeah. So can you give me one clear example of a time when you were physically abused? What happened beforehand, what happened during, and what happened after? But it's just, just—
[B 31:40]: I can't even remember what happened before that. I remember getting hot grabbed and threw my room and things up.
[A 31:46]: So can you remember where it happened? You know, was it in a communal area?
[B 31:50]: It was in a— no, it wasn't in a communal area, it was in a private bit.
[A 31:54]: In a private what, sorry? Just in a private bit. In a private bit of the unit. And so what did the member of staff do?
[B 32:07]: He actually just grabbed me and And actually punched me and actually threw me on the bed, then locked the door.
[A 32:16]: Did he physically hurt you apart from grabbing you? Yes, he actually whacked me. He actually punched me. And where did that hit? At my face. Okay, and was there a mark after, I'm assuming?
[B 32:35]: Yes, I suppose.
[A 32:37]: And then he locked you in your room? Yes. And how long were you left for?
[B 32:43]: Yeah, a good few hours.
[A 32:47]: And can you remember what happened when you were let out of your room?
[B 32:51]: I was just like, my roommate, quite a nice staff actually, what happened to your face? I said he whacked me, and then all of a sudden, and get caught up a bit, I fail. That's what they used to say. Obviously, a young lady and they're adults, they've got to believe they're adults.
[A 33:09]: Yeah, that's what happens. Okay, now how often did this happen?
[B 33:20]: A couple of times.
[A 33:23]: But it wasn't a regular occurrence?
[B 33:26]: No, it's just Couple of times with certain staff, yes.
[A 33:29]: And did it ever change or become worse?
[B 33:33]: No, not really, no. Just kind of the same people all the time. They just used to hit me and grab me and throw me in the room. Never liked the place, never liked Newfield at all.
[A 33:44]: Okay. Okay. And what was the immediate effect from this? You know, was there still, was there any bedwetting, sleep problems?
[B 33:54]: You're bedwetting, you don't want to go to sleep and then this happens to you. You lie awake all night thinking you've got to clean the hickey and all that as well. Yeah. It's kind of one of the places I like to forget.
[A 34:10]: I just don't like that at all. Yeah, absolutely understandable. Just going to ask really quick, just like I asked with the old one, in Newfield, what were the staff like when you did wet the bed?
[B 34:23]: Yes, some, as I said, some of them used to change it, some of them didn't bother at all.
[A 34:27]: And the ones that didn't bother, was that left to you to deal with? Yes. Okay, and was that so, for example, you would have to change your own bedsheets or go for a quick bath, clean off? That's a good day yourself, yes. Okay, and some, some would help and some just wouldn't? Some of them are all right, some of them Okay, um, did the same thing happen to anyone else, or did you ever witness anything?
[B 35:02]: Yeah, I'm sure a few people in here now, you've witnessed it, you've seen it happening, and things like that.
[A 35:11]: And would other people have seen it happening to you? Yes. Okay. Did you tell anyone what was happening?
[B 35:22]: Yes, I told other members of staff, but as I said to you, when you're that young, they don't believe you. Actually, they don't think I'm as bad as much as you do, you know.
[A 35:38]: And what was different about this care placement compared to the others?
[B 35:42]: Just, just, I don't know what it was. I just, I couldn't take that. I just didn't like it. I couldn't take the voice at all. I just couldn't make it. Some homes you mustn't go around, some homes you don't.
[A 35:55]: Yeah, absolutely. Okay, I'm now going to move on to Balrossie. So just for your knowledge, there is only 2 placements left, so we're going to do Balrossie now and then we'll do Kibble, and then that is everything for the in-depth of each placement. Okay. Okay, would you like to take a break at all, or you're happy to continue?
[B 36:13]: No, Marie, I've got a can.
[A 36:15]: Perfect. What type of setting was Balrossie? Was it a residential school or a house?
[B 36:22]: A residential de-listed school. It was— there was what, 1, 2, 3— I think it was like 1, 2, 3, 5 houses. It's actually turned into flats now. It's in Kilmacomb, and Some of the flats are worth a fortune.
[A 36:40]: Yeah, and how long were you in there for? I believe that looks like a year and a half, 2 years maybe. Looks like you were there for about 1, 2— I'm trying to work out— 2 years minus 1 month, right? About 23 months, that's it.
[B 36:57]: Yes, yeah, I remember that because I ain't got no memorable losses because I remember talking to a couple of police officers and they said it was getting renovated on the flats. Wow, okay. And it was a lassie building, so they didn't understand that.
[A 37:14]: Yeah, so again, kind of like what with the rest, what was your daily life? So what was the actual accommodation like? Did you have your own bedroom?
[B 37:25]: No, it was dormitories.
[A 37:29]: Okay, and how many did you share with? 4. And were they 4 other males? Yeah, yes, it was just boys. Yes. Okay, no problem. I just have to cheque just because sometimes it can be mixed. What about bathroom-wise?
[B 37:51]: It was just a 1-bed shared bathroom, yes.
[A 37:54]: Was that just shared between the 4 of you in the dormitory, or was it shared between everyone? There was 30 people in there.
[B 38:00]: There was 30 of you? In the one floor, yes. It was shared between us all. Okay. Which I didn't agree with that either.
[A 38:10]: Yeah. Were there showers, baths?
[B 38:13]: There was just showers and urinals and sinks.
[A 38:17]: There wasn't any baths, no. Okay. What about any routines? Was there any specific routines that they kept you in?
[B 38:26]: No, not really. She used to tell you in the morning, \"I'm going to shower. If you want a shower, go out.\" Okay.
[A 38:32]: What about your school? Did you still do schoolwork? School was in Neeples. Okay, it was in there.
[B 38:38]: It was a boys' school, yes. You had to go to school.
[A 38:43]: Okay. What about the food? Can you remember anything about the food? Food was actually quite good, actually.
[B 38:49]: She used to take me, she used to get your dinner. You used to get your breakfast in your dormitory. Okay. Then lunchtime, there was a big canteen for everybody in the full home. And then at tea time, you used to bring your dinner. And then at supper time, you bring your dinner.
[A 39:11]: Okay. And were you given, like, a choice with the food? Was there options, or was it just kind of whatever was given you had to eat?
[B 39:19]: There was kind of breakfast options when you went into the big canteen on time, you'd get up to choice options. Okay. Nighttime and suppertime, suppertime used to get— they used to— that was a good thing about suppertime in Bullrocks. You used to go shopping with the staff. They used to take the boys shopping and you could pick which you liked, if you know what I mean.
[A 39:41]: Oh right, okay. That was quite good.
[B 39:43]: Yeah. Back then it was unheard of. So they used to— we used to go shopping then, but I think that was even just take you for an hour or two or something.
[A 39:55]: So you would go shopping with the staff for the food?
[B 39:58]: For supper time, just no for dinners and lunches, not just late at night. Used to be yourself at about 7, 8 o'clock. They used to take you shopping, you pick what you wanted.
[A 40:10]: Nice, okay.
[B 40:12]: There was like 12 people in there, 12 or 16 around the dormitory, so you had to— they couldn't exactly get everybody a bit of activity, you know what I mean?
[A 40:22]: Yeah, understandable.
[B 40:24]: Back then, you're young, it was— when you're young boys, it was like hot dogs and buggers, chips. That was the main thing.
[A 40:32]: Yeah. Okay, and how was— what was the staff like in there? Was it half and half?
[B 40:45]: Some of them were alright, some of them weren't.
[A 40:47]: Yeah, just the same as before. Ah, yeah, it's kind of—
[B 40:51]: some of them are nice, very nice actually. Some of them are, and some of them are just assholes, basically.
[A 40:58]: Yeah, fair enough.
[B 40:59]: Keep saying that about people, you know.
[A 41:03]: No, you're all right. I'd rather you were honest. What about the other children? Did you get along with them?
[B 41:10]: Eh, half and half. Some of them not. Some of them, I dunno. You've been in a dorm before. The 4Es used to stick together, if you know what I mean. Yeah. And then there's 4 and there's 4 there. You're kind of stuck between the 4Es, if you know what I mean.
[A 41:26]: Yeah, so you kind of have no real choice but to try and get along.
[B 41:29]: Well, you kept together because it was actually just, it was just a joke, to be honest with you. I didn't understand it. So it was like 40 hours in a room, we go in, well, you tried to go in, but you didn't get a choice. You were in a room and they used to just, when you're in here, that's it. Yeah. And then there was their boys in another room you used to like, and then there were boys in another room you didn't like. So they could make it that way, as soon as they could see that you didn't get on there. Yeah, absolutely. You'd love to chew it, chew your end in, if you know what I mean.
[A 42:00]: Yes, of course. Were there any rules in Balrostie that you can remember? No, no. And what about any punishments? Ah, there was punishments.
[B 42:12]: I used to get locked in your room and a few of the guys in there that I still know who they are, they used to hit you and throw you about and lock you in your room and all that, didn't they? A lot of them in that Balrossie are just going to like them. The worst thing about Balrossie was the teachers were the worst.
[A 42:29]: Really? Okay, we'll get into that in a— I'm just— because I'm going to pop that into the other box in our note sheet, which is about the abuse. So I would ask, you know, did anything happen there that you would now consider abuse to be? Sexual, physical, emotional, or neglect? Which of those would you say happened in Balrossie? Physical and neglect.
[B 42:48]: Because there was a few of them that used to hit you and throw your boot and batter you and lock you in your room. And the teachers, some of the teachers that used to go, they were worse than the actual staff you dealt with when you were in your dorm. Yeah, you can actually handle a lot. Yeah, I can basically— you can actually handle your heat even though you have a really cold kidney. You know what I'm saying? Yeah. You'd love to bump into them outside.
[A 43:17]: Right, yes. Can you give me one clear example, so one clear time where this physical abuse and neglect happened? Happened a few times in there.
[B 43:27]: A few times?
[A 43:27]: Can you give me like one really key one that you'll always remember?
[B 43:32]: I was in the shower and I was refusing to go to school to get a shower and the guy just bounced my knee plate off the tiles in the shower. And actually just battered me and then told me get a shower and just walked up.
[A 43:45]: And was that a teacher or a staff member?
[B 43:48]: That was a staff member.
[A 43:49]: And did you say you hit your head off the tiles?
[B 43:52]: Yes, both my heels right off the tiles in the shower and told me get a shower on that. Then I was refusing to go to school and get a shower. I remember that, and I didn't actually know the guy's name. So what was his name? Derek. I can't remember his second name. Derek.
[A 44:08]: That's okay, it's good.
[B 44:09]: He bounced my head right off the tiles in the shower and told me I'd get a washing or that.
[A 44:16]: He told you you would get a lashing? A wash. A wash. A lash. A wash. Okay. Yes. And did he do anything else other than bounce your head off the shower tiles?
[B 44:28]: I just grabbed me before, told me that Yeah, I showed up, we were going to school.
[A 44:34]: Okay. Can I ask when this happened? Were you in the— was it in the shower room? Yes. And were you clothed? Yeah, just my pyjama bottoms on. Okay.
[B 44:47]: I remember it well.
[A 44:50]: It might sound silly, but for the, you know, the— not the truthfulness, but for the redress to really understand this, can you remember what, even anything about the pyjama bottoms? You know what colour they were? They were blue. Did they have any patterns?
[B 45:04]: No, just blue.
[A 45:09]: Okay, no problem. And what happened after that? You know, was the bruising— was there any marks?
[B 45:15]: Ah, there was bruising and fear and things like that. I just got a shower and get ready and went to school because I didn't know how to deal with the guy again because he was just— he was a moron, just evil.
[A 45:34]: Mm-hmm. Okay. How often would this happen? Was it, you know, was the abuse a daily thing, or, you know, every now and then a thing? Every now and then, yes. Every now and then, okay. And did it ever change or get worse?
[B 45:51]: It changed for the staff. It wasn't the same staff. It was different staff at times, aye.
[A 46:01]: Okay. Okay.
[B 46:02]: The only thing I liked about Bullrossie was the food. That was it.
[A 46:09]: Would you say the food was better than any other care setting?
[B 46:13]: Eh, no. Okay. Because I've not got to the last one yet. Okay, go on then.
[A 46:20]: I can't wait to hear about this full English breakfast.
[B 46:24]: That was one of them.
[A 46:26]: Kemble was the best one. Was it?
[B 46:28]: Even though people say, even though a lot of people have bad things to say about it.
[A 46:33]: Okay, so what immediate effects did you experience while in Balrossie? So, you know, again, pain, injury, fear, shame, sleep problems, bedwetting? Yes, all. All of it?
[B 46:44]: I couldn't wait to get out. I just hated the place.
[A 46:48]: And what about And with, am I on Balrossie? Yes, Balrossie. What about with Balrossie with the bedwetting?
[B 46:55]: Yes, I used to do that quite a lot, yes.
[A 46:57]: And what would happen in this institute for that? You know, were the staff helpful? Were they not?
[B 47:02]: No, you had to do it yourself because it was a dormitory. That's what dormitories were like. You had to change all your own beds and things like that.
[A 47:11]: Was there ever any comfort from staff?
[B 47:13]: You know, \"Oh, it's okay.\" No, yeah, some of them were alright, as I said to you. Yeah, some of them are nice and some of them— you see, you probably notice that yourself with people when you do interviews. People probably tell you some of the staff are brand new, some of them are mummin'. You'll probably notice that a lot.
[A 47:27]: Yeah, and it's always the bad ones that people remember the names of, never the good ones. Well, I say good ones, I say good ones, but you know, I remember a lot of the names of the good ones that I like. Can you give me some of the names that you remember?
[B 47:44]: I can remember first names, I can't remember.
[A 47:46]: First names is perfectly fine.
[B 47:48]: One of the good ones when I was in Bulrushy was a guy called Jimmy McWilliams. Okay, he stayed in Johnstone. He was a very nice man because he ended up coming to Kibble. Okay. Another guy called Thomas Shirky, he was, he was a mate in Bulrushy. He was brand new, he came to Kibble as well. He came to He ended up in my night shift in Kibble as well.
[A 48:14]: Oh God.
[B 48:15]: You end up remembering half of them and then you go, ah, that's her second name, you kind of remember.
[A 48:21]: Yeah, what about, apart from Derek, can you remember any of the other bad staff members' names? Yes, there was Charles Horne.
[B 48:28]: He was a teacher. Yes, Charles Horne. Yep. And Thomas McCallum, he was, they were the head, they were two of the head teachers in the place. They were They were famous for hitting people in Bullrossie. I remember the two of them well. I don't know if they're still alive or not, but they were two— Thomas McCallum and Cheryl Thorne. Cheryl Thorne was the headteacher in the school. Thomas McCallum was the headman.
[A 48:57]: And they were the ones who were quite well known for hitting people? Yes. Did they ever hit you? Yes.
[B 49:06]: They were two main man in Cabell, eh, Bullroxy. You probably hear the names quite a lot if you're dealing with people from Bullroxy. We do see a lot of names constantly popping up, yeah. If you're dealing with people from Bullroxy, they were two main mans.
[A 49:24]: Yeah. Did you ever tell anyone what was happening in this one?
[B 49:29]: Yes, but they're the head teachers and things like that, so you're not going to believe them, are you? Used to tell your kids, you used to tell your staff, you used to get ding dong, ding dong. Yeah, just to get knocked, because they were the head teachers. They were the teachers in Morrosey, they were the worst. Apart from that guy, I can't remember his second name. I know he's staying in Wrenthwaite next to me just now, but I can't remember. Okay.
[A 50:01]: So now let's move on to Kibble, shall we? So I have— is there anything else you want to say about Balrossie? No. No? Okay. I'm glad it's shut.
[B 50:12]: Yeah. So we just go through the other 3.
[A 50:18]: Okay, so let's move on to Kibble. So I have you being down in Kibble from 1997 to 1998? Yes. What was Kibble? Was it a residential school? Was it a house? Boys' school, yes, residential. Okay. And again, what was it like? Did you have your own room?
[B 50:49]: Yes, I had my own room in Kibble, yes.
[A 50:51]: Own room, okay. Was it a big house that you stayed in?
[B 50:56]: It is flat units, it was like dormitory units, 4 separate units of us in Kibble.
[A 51:05]: Okay, 4 separate units. What about routines, was there any particular routines there that you can really remember?
[B 51:11]: Yes, you had to be getting a minute to try to get on the showers.
[A 51:15]: Sorry, could you say that again for me?
[B 51:19]: I'm just getting a bathroom.
[A 51:20]: Oh, no problem.
[B 51:22]: I had a wee bit of tea and a couple of Weetabix. Couple of Weetabix, that's all. You had to get up in the morning, you got to shovel and all that and things like that.
[A 51:29]: Was there a specific time you had to wake up there? I guess you had to go to school because the school was in the place. So what time would you wake up if you can remember?
[B 51:39]: Eh, half 7, quarter to 8 roughly.
[A 51:42]: Yeah, okay.
[B 51:43]: So I had to be at school for 9. Then you had your breakfast and you had to get a shovel and things like that.
[A 51:54]: Okay, did you have a school uniform? Just your own clothing. Own clothing, okay. And were you ever provided any clothing?
[B 52:02]: Yes, you used to get a bus ticket. Yeah, yeah, pretty cool.
[A 52:09]: Like a grant? I used to get a grant in there.
[B 52:12]: Yeah. I can't remember the names. I know the names, but I can't remember what they're called. They used to take you shopping and that.
[A 52:20]: Were you allowed to buy kind of with that grant whatever clothing that you wanted, or was there kind of rules surrounding it?
[B 52:26]: No, you could buy as long as it wasn't football clothes. You could buy what you wanted if you wanted.
[A 52:36]: Okay. What about the food in this one? Could be nice, yes. Yeah, were you given choice? Yes, very good choice. Okay, did you eat meals together? Yes.
[B 52:58]: Where? Okay.
[A 53:08]: Um, what about the schoolwork there? Was the school okay? Uh, yes, it was quite fine.
[B 53:14]: It was only a class and things like that. It was actually all right.
[A 53:17]: Okay. And any contact with family?
[B 53:22]: Eh, I think sometimes my mom phoned, but she used to phone and she was drunk, and I used to tell the staff, don't answer her. But no, I don't think— did anybody ever come and see me in Liverpool? I don't think they did. I never really had much contact with family, and I used to go and see my gran and that, and my other gran, when I was in Kibble. Used to go for day visits, and Kibble was just along from my house at the time.
[A 53:47]: Okay. Still there, fair enough. Yeah. What about the staff? Was it just, again, half and half?
[B 53:54]: Yes, it's half and half, but most of them are actually alright now.
[A 54:00]: Okay, what about the other children?
[B 54:03]: Kinda, you like some of them, you don't like some of them.
[A 54:11]: Okay, and was there any rules?
[B 54:19]: Eh, no, not really. There used to kinda, there was a few that I asked could you bring her in, but nah, used to, had certain rules but not many, no. And what about any punishment?
[A 54:30]: No, that's kind of—
[B 54:31]: actually, kibble was actually all right, even though you've probably heard a lot about it.
[A 54:35]: I actually liked it. Well, people have different experiences, you know. There's always going to be that people might say that, um, they had the best time in Ballarat, but it wasn't for you. It was just, you know, it's just all different, isn't it?
[B 54:50]: I think that I actually wanted once Last time Paisley and Kibble was always known as a place that people didn't like to go. I actually liked it.
[A 54:58]: Yeah, so there was no punishments, but was there anything that happened that you would now as an adult consider to be abuse, neglect, or harmful in a form of sexual, physical, emotional, or neglect? No. No, okay.
[B 55:14]: I knew a lot of the staff in Kibble as well.
[A 55:16]: You didn't like any of the staff?
[B 55:18]: I said I knew a few of them, right?
[A 55:20]: Oh, you knew a few of them?
[B 55:22]: Yes, it was just kind of— Paisley's not that big, you know what I mean?
[A 55:25]: Yes, he said it was Timmy Williams and Thomas Shetty.
[B 55:30]: Right, Thomas Shetty, he was an ex, but I knew a few of the staff. When I'm in the cab, I'll meet a few of the staff, and I still speak to a few of the staff when I'm out and about, having a pint and things like that.
[A 55:39]: Yeah, okay. Do you know what? Maybe that's helpful.
[B 55:44]: I know a few of the staff in trouble with time-based limiter. I speak to them regularly because they're nice and they speak to me.
[A 55:51]: So yeah, you can't have been a bad kid then, can you?
[B 55:55]: No, actually, years ago a lot of people had bad things to say about the company. When you first get told that you can stay there, you go, ah no, not a couple. Yeah. And you come back, you're at the end of it, you go, ah, it's not that bad.
[A 56:06]: Yeah. Was it a secure unit?
[B 56:13]: No, it wasn't then. It's new. It's kind of mixed.
[A 56:16]: Ah, okay, okay.
[B 56:17]: It used to be just boys, but now they've got lassies in it, and it's a secure unit now. I mean, it's kind of one of them richest homes in Scotland, I think.
[A 56:30]: Yeah, okay, I get what you mean. Was the bedwetting still happening in Kibble?
[B 56:36]: I mean, you bet they're not much, because you've got You felt safer in there, if you know what I mean.
[A 56:43]: And if you did wet the bed, what would happen?
[B 56:46]: They just tended to say, well, actually, some of the staff are alright, and you said to them and all. The staff are actually alright, a lot of the staff in there.
[A 56:57]: Okay. Did you have any problems sleeping in Kibble, or were you okay? It was alright.
[B 57:04]: The first couple of nights, you go, ah, no, it's kind of, because you're in a strange place, but after that, no, it was alright. As I said, yes, that was probably the best place I've been.
[A 57:16]: Yeah, and I would ask, you know, did you try and tell anyone or get any help, but it doesn't sound like you needed to.
[B 57:26]: Oh, Kibble was actually pretty, pretty good advice already.
[A 57:31]: In a few words, can you describe Kibble to me, like how you felt there? I felt safe. Yeah.
[B 57:38]: And that was the first time in a long time I felt safe when I was in a kibble, because it wasn't exactly the way people made it out to be. A lot of people made kibble look bad years ago. Yeah. But it wasn't. But as you were saying, everybody's got their own experience.
[A 57:54]: Well, there is a lot of kibbles as well. They've got stuff everywhere. So the Glasgow one might have been really awful, and then the Paisley one wasn't too too bad, you know what I mean?
[B 58:03]: Oh, when I was in the home zone, they only had the people. Oh really? Right, Kibble's opened up. Look at hostels, they've got Glasgow and stuff, haven't they? This point, they'll get Shields and St. Mungo Football Club and all that as well.
[A 58:20]: Yeah, so I never had all that, never had all that when I was in there. Not too bad then. Is there anything else you'd like me to add down for Kibble? No, Kibble was okay.
[B 58:31]: I know it's a bad thing to say something in a claim for compensation, but Kibble was— there's no point lying— Kibble was actually nice.
[A 58:39]: Yeah, that's fine. I actually liked it. Just because you liked one of your five doesn't mean the rest were great. You're allowed to have— and I'm quite glad that you would have had that last one being that kind of a safer place. It must have been such a relief being in there.
[B 58:54]: It was, it was actually, I was quite happy being in there. It was actually, it made me feel safe getting there.
[A 59:01]: Well, that's all that we would want for you, to feel safe, so I'm quite glad. And I'm the one who's doing your claim and telling you it's okay to have had a safe place, okay? That was it. Yeah, so I'm just going to quickly, before I move on, is there anything else that you would like to add for grief that you might have remembered?
[B 59:19]: No. I was too young to remember anything.
[A 59:21]: What about Beech Avenue?
[B 59:24]: Eh, no.
[A 59:26]: Newfield? Nah, I've visited the place. Yeah, and Balrossie? Visited Balrossie. Okay, so what I'm going to do now is I'm moving on to the next section, and this is about all of the care settings overall, not just one or two. Okay, it's all of them. So across all of the placements, what were the names of the main people responsible for your abuse? The names? Yeah, so I'll just go back through really quick actually, because you gave me most of the names, didn't you? So I'll just— I'll go in and I'll copy and paste them through because I don't feel like we need to re-go through them.
[B 60:07]: Ah, there was 3 main ones, yes.
[A 60:10]: So I've got Derek, Charles and Thomas? Yes. Okay, are you happy for them to be the only names that we put on, or is there anyone else who you would like to be named? No, that's it. Okay, I also want you to be aware that none of these people will be aware that you've said their names, okay? It's just gonna be— yeah, well, fair enough. Some people panic and they don't want it, but it's fine.
[B 60:37]: No, you're not, absolutely.
[A 60:40]: Were other children affected, and did you witness abuse or harm to anyone else?
[B 60:45]: Yes, I witnessed abuse to a few people I was in homes with. I think a lot of people did.
[A 60:51]: I think that happens.
[B 60:52]: I think you've probably heard that a lot. You witness a lot in your own homes, especially when you're young, because even if you're that young, you don't get believed. I don't care what anybody says, you don't get believed. Yeah, I think that's how they brought out this redress because of Yeah, definitely.
[A 61:08]: And is there any children who you witnessed or witnessed you being abused whose names that you can remember at all? No. Okay, no worries at all, don't worry. Why do you believe that the local authority should have been aware of what was happening?
[B 61:25]: They should have been aware. I think a few of the homes I was in, like Barossie and Newfield, I think the local authority was aware of it. But they couldn't approve it. So I know Balrossie was actually under investigation, I know Newfield not, but I don't think they could in the grave. I don't think, you know, local authorities, they can't approve things they don't deal with.
[A 61:47]: Yeah. Were complaints ever discouraged, ignored, or punished? Nope. And were you ever moved, threatened, or disbelieved because of these complaints?
[B 62:10]: Threatened, aye.
[A 62:11]: And what were you threatened with?
[B 62:13]: Well, the staff threatened you to leave, but they kind of threatened to be near disciplinarian.
[A 62:21]: Okay. Have you ever reported the abuse to police, an inquiry, a professional, or any authority? Reported it to a couple of the staff, but you only believe.
[B 62:31]: Never reported to police because that was a staff responsibility, reported police back then.
[A 62:36]: Okay. Why did you move between the different placements, and were the reasons ever explained to you?
[B 62:44]: No, they weren't never explained. They just kept moving me, which I didn't like because it's just— we get moved about too much. It shouldn't have happened. Obviously you're not going to have a settled life if you keep moving. Yeah.
[A 63:08]: Did you ever run away, refuse to return, or ask to be moved? That'll be quite a few times, yes. And what would happen when you ran away?
[B 63:23]: I ran away and tried to run away from Bellrossie and ended up, me and 5 other boys running away from Bellrossie in my pyjamas and actually got to Kirkmaccormick, Port Glasgow and got on a train and actually came to Belkisley, Port Glasgow, in the train in my pyjamas.
[A 63:40]: So you ran away from Bellrossie in your pyjamas?
[B 63:45]: Yes, me and 5 other boys. Hopped on a train?
[A 63:49]: Yes, to Glasgow.
[B 63:51]: That'll be in the police report, because it was— everybody used to talk, there was 5 of us, me and 5 others. We left Kilmacon, Kilmacon, Port Glasgow's about 68 miles to Kilmacon, and they end up leaving Bullrosey because they didn't like it and end up getting on a train at Port Glasgow, Port Glasgow to Ferguson, and went to my auntie's in Ferguson.
[A 64:16]: Were the police the ones that caught you and returned you?
[B 64:19]: Yeah, police picked us up and took us back to Bullrosey, yes.
[A 64:22]: There should have been a police report. There probably is. I'll have to double-check that one.
[B 64:27]: It's got to be because they were in my pyjamas and hoosecoat.
[A 64:32]: Why did you run away? Just didn't like the place.
[B 64:34]: Just didn't like it. We ended up leaving it and then we got returned to the place at about 5 in the morning or something like that.
[A 64:43]: And what happened when you were returned?
[B 64:45]: No, I just totally go to my bed and then they get made to get up 2 hours later for school. Right, okay. I remember that. It was just one of the things that you think about it now, you say that was quite funny, that.
[A 64:59]: I shouldn't laugh, but I think it's the thought of 5 kids in their pyjamas getting on a train, nobody asking any questions.
[B 65:08]: No, they just let us on the train, that's it.
[A 65:10]: I think that's the part that got me a little bit because I think the first thing I'd do is, why are you in your dramas?
[B 65:17]: Well, that main ticket wasn't written to Morris. The train got wrecked, the cart they were in, and they got off at St James's next to Ferguson and walked all the way to Mantis' house, and then Mantis grasped at us and pulled the poles, and we got picked up. There's got to be enough police support because they picked up my pyjamas, no? There's got to be there somewhere.
[A 65:43]: Yeah, there should be. What age did you leave the care system?
[B 65:49]: 16 and a half, 17, roughly.
[A 65:54]: Okay, and what were your circumstances after? So where did you go once you were released from care?
[B 66:00]: I went to my gran's for 2 months and then I didn't like that and I got my own house. So I've stayed myself since I was— before I was 17. I've maintained since then. No support after I left. There was no support? No, I think you should have been supported when you left here.
[A 66:20]: I would have to agree, especially when you're—
[B 66:23]: I was about 16 or so. Yeah. And you think there'd be support there for you. Nah, there wasn't any support, just basically when you're that age, get to fuck and just that's you. No, there's a lot of support now in your wee care.
[A 66:38]: Yeah, so I'm now going to move on to the next section, which is all about the impact on your whole experience. So it is going to be, you know, how the combined experience has affected you. So how did the experience affect you at the time in a way of such as your safety, your trust, your confidence, your sleep, behaviour, education, relationships, or your ability to speak up?
[B 67:04]: That's kind of, that's them all. It sticks really in your brain. It's kind of mentally, you know, it's always in your brain. You just sit and think about it. That's why I drink as much, because you just can't even no think about it when you were young. Yeah, it's kind of just one of the things you wish you could forget, but you can't.
[A 67:34]: Yeah, I've got that.
[B 67:36]: It's mainly mentally now, because you're older, it just sticks with you constantly.
[A 67:42]: Yeah, so that is actually the next question. So how has it affected your mental health? Things such as anxiety, depression, trauma symptoms, panic, flashbacks, nightmares, self-harm, or suicidal thoughts?
[B 67:54]: Yes, flashbacks and nightmares and things like that. Yes, that's kind of— that's funny, the main things that people don't understand about it. That's kind of— you do get flashbacks, you get memories, you get mental health problems, things like that. It sticks to you constantly.
[A 68:13]: Have you got any mental health problems, Patrick? No, none diagnosed, just alcohol. Just alcohol. Okay, that came back.
[B 68:22]: That's up in court.
[A 68:26]: And would you classify yourself as alcohol dependent or an alcoholic? Alcohol dependent. Alcohol dependent. Okay, I get medication after the doctor for it. Okay, no problem.
[B 68:37]: For my stomach, I've damaged my stomach leaning into the drink.
[A 68:42]: Was there ever any substance abuse?
[B 68:45]: No, I've never took drugs. Okay, never even thought of it. I don't even think I've ever smoked a joint, to be honest with you.
[A 68:55]: Fair enough, that's the best way, isn't it?
[B 68:58]: I know, that's kind of— yeah, when I stayed in Birkdale Park, it was kind of a bad area back in the '90s for drugs and hanging about, but I never even took a necky, mind.
[A 69:13]: Um, what about any self-harm or suicidal thoughts?
[B 69:18]: I've had suicidal thoughts, aye, but I've never self-harmed, no.
[A 69:21]: Okay. Okay. Do you take any medication for any kind of sleep problems?
[B 69:32]: I've got— I take sleeping tablets, but that's far. Causing my sciatica in my back and leg. I get sleepless nights a lot.
[A 69:40]: Okay. How has your experience in care affected any relationships?
[B 69:48]: I don't really have relationships, no. I've not got much friends either because I don't really trust much. I'm kind of a loner, and that's kind of— that affected me being in homes because you don't know who to trust. Yeah. I think I've got one close pal and that's about it. And at my age, at 44, you think you're for funnels.
[A 70:11]: Yeah. What about intimacy? Has it ever affected— has your experience ever affected your ability to be intimate with someone?
[B 70:18]: I've not really been intimate with many people, to be honest with you. Okay. I've had a couple of relationships, but I don't really tell them nothing, if you know what I mean. I think that you keep it all to yourself. It does affect you because some of the women you go out with you don't really tell us nothing, you don't say nothing. So sometimes you're better off just keeping things to yourself. Yeah. You don't tell anybody about your physical abuse and all that, I've never really done it, no.
[A 70:48]: Yeah. What about your— obviously you said that you can't really trust people. Would you say that trust is one of the biggest things it has affected? Yes. Yeah. And what about any isolation? Do you ever find yourself isolating yourself?
[B 71:03]: Yes, I kind of— I don't really do much. I'm kind of a hussy person. I'm kind of— I'm not a socializer. Okay. I'd rather sit in the house with 10 cans and don't speak to people. And that's part of the reason.
[A 71:21]: Yeah. And what about your confidence?
[B 71:25]: Confidence is low at times. It's not great, my confidence, but as you know, your confidence, sometimes it's good, sometimes it's bad.
[A 71:34]: Yeah, it can always flip, can't it?
[B 71:37]: It's up and down. Aye. Yeah, okay.
[A 71:40]: Is there anything else you'd like to say about the effect it's had on relationships, any friendships, anything like that? It's just isolation, basically.
[B 71:49]: Cause it is. It's just a joke. Actually, I know it's a bad thing to say, I think care homes should be shut. Well, back in the day. I don't know what they're like now, right enough, but I've heard a lot of good things about care homes these days.
[A 72:05]: Well, you kind of question why now. Aye. How has your overall experience affected your education, your work, your opportunities, finances, housing, or day-to-day stability?
[B 72:20]: It's kinda affected them all, 'cause I kinda don't work and things like that.
[A 72:24]: You don't work?
[B 72:25]: I'm on disability, aye. Okay. It affects your confidence, actually. It's kinda sticks in your head and I've tried workin' a couple of times and then things just come into your head and you end up going, \"Ah, I can't do bother with this, I just wind me head.\" Sometimes you depress yourself there thinking about it. Yeah. And then there are times you're all right, if you know what I mean.
[A 72:46]: It's kind of— No, I understand.
[B 72:51]: I'd love company, to be honest with you. I've had a couple of relationships and sometimes the woman go out and you don't look happy, and then at times you look happy. It's just— I think it's— I don't know what it is. It's just 50/50. I think it just comes and goes. Yeah, yeah. It's always there.
[A 73:05]: It's not going away, I don't think. Mr Patrick, is there anything that triggers you? Any places, smells, authority figures, institutions, or situations that you would avoid because it triggers you?
[B 73:18]: Well, I don't really get much, so I think I don't really know that answer to that. I can't really answer that one.
[A 73:22]: Yeah, no, that's okay. You don't have to.
[B 73:25]: I don't like being in private places like councils and institutions and things like that. I don't like that. I don't even like going to my doctor's because there's a lot of people about. These are my doctor's phones, mate, because I think I told them I don't like coming to surgeries.
[A 73:44]: So would you say that you avoid contact?
[B 73:47]: I avoid contact with people, yes. I think that's in my heart, mate.
[A 73:54]: And do you avoid contact with people because of what you went through or because of the aftermath?
[B 73:59]: Could have went away through and after myself. Yeah, I think that even my pal says to me, you need to start getting out now. And you don't, you don't tell people anything that happens to you. So yeah, I'm quite happy you've picked them up. That's all you do.
[A 74:14]: Okay, what impact has this experience had on your life overall?
[B 74:21]: I've not got a life basically. To be honest with you, I've not really got a life. My life is basically a loner, been in the house myself and kind of keep myself to myself.
[A 74:34]: Yeah.
[B 74:35]: Everybody else has got a life, they go out and socialise, things like that, but you don't want me. I don't know what it is, I don't know. I was kind of hoping it would go away, but no, it's not.
[A 74:46]: What if, so how do you, like, what do you think would have been different about your life had you not have been in care?
[B 74:54]: I don't know, I think maybe if I was in care, I would have had a career or had a family or had a normal life, but no, I've not got any of that. That might match the care settings I'm in. Yeah. I've not got a family, I've not got a career, I've not got anything like that. I think if I was in care, this You sit and think to yourself, I might have had a life. No, these days, no, you've not got a life. Yeah.
[A 75:27]: Have you ever received any counselling, therapy, mental health, addiction, GP, hospital, or professional support? No. Okay.
[B 75:37]: As I said, you don't tell people, you keep it to yourself. It's another thing that a lot of people don't get out of the tin. Sorry, you talk to your lawyer, I think.
[A 75:47]: Yeah, they've got to keep themselves private and confidential. Yeah, there's nothing— there's no judgement about it. People, you tell who you want to tell, and if you don't want to tell anyone, you don't need to. Nobody's— there's no force in you to tell anyone, do you know what I mean? You don't need to. I know it's your business.
[B 76:04]: I don't tell anybody anything, and that's why I'd love to have been able to speak to people now, but now you can Well, I appreciate your bravery speaking to me about it.
[A 76:16]: It helps and it means a lot that you've trusted me with it. Have you ever been diagnosed with any relevant health conditions or taken any medication? I take medication just now. Yeah, what medication is that?
[B 76:32]: Amitriptyline.
[A 76:37]: And is that your sleeping tablets? No, that's sleeping enough to help your mouth. Okay. Any other medications, or is it just the amitriptyline and the sleeping tablets?
[B 76:47]: Quite a few. Some of Aston.
[A 76:54]: Okay.
[B 76:55]: And then there's Cocodamol.
[A 76:59]: Yeah. I used to take that.
[B 77:07]: And my Loxican.
[A 77:14]: Okay, I'll just leave them in there for now. I'm sure we'll have on your GP records all of your medicines. Yeah. Are you receiving support now? No. No. Okay. Is there any sibling, relative, friend, partner, or professional who you would like to provide a supporting statement for your claim? No, I don't.
[B 77:41]: I've not told anybody. I've not said to anybody about it. Yeah, okay. I spoke to the advice, they kinda said if you've not spoke to anybody, first thing I'll ask is kinda especially your boss.
[A 77:54]: Yeah, so I'm going to ask you the last couple of questions now, so we are close to the end. So why are you applying to the Scottish Redress Scheme, and what would you like to come from telling your storey to the Scottish Government about what you went through?
[B 78:08]: I'd like them to deal with what happened back in the past and actually accept responsibility for no damming up, to help young people in care. Never really done nothing to help people in care homes back in the day. I think there should have been something there, but they didn't do that here at the care homes in Baroda, did they?
[A 78:34]: Yeah. And what would you like to come from, like, telling your storey? Like, where— what do you want people to know from telling your storey?
[B 78:43]: I want them to know what happened back in the day, and I don't want people just to ignore what happened back in the day, because a lot of people just ignore it. Go, 'It happened back in the day, but it's the past.' It's not the past. It's not the past for people that suffered it.
[A 78:55]: Yeah, absolutely. It's actually—
[B 78:57]: it's in the future. It's still in their heads, and it's still in— I know a few people in homes that have been homes that committed suicide through all this and all that. Yeah, that's actually— I don't understand why people say, 'Oh, that was years ago, just ignore it,' and all that. It's just— it's not something you can ignore. Yeah. It's there on some people's memories, that's what it is.
[A 79:19]: Yeah. And what would acknowledgement mean to you? So what would the Scottish government acknowledging what you went through mean to you?
[B 79:32]: It'd mean a lot if you get an apology off them and admitted that the care homes back in the day, when they should have been, it shouldn't have been happening. There should have been rules, there should have been people checking up in care homes they should have been hanged on the gallows back in the day. I'm glad it should have happened back in the day.
[A 79:49]: Yeah, see, they should have been monitored more closely. Ah, because it's just—
[B 79:55]: you want the Scottish government to take responsibility, but I think when I'm bringing out the red vest map, they're taking some kind of responsibility, but they're not taking it all. They're just saying, we'll give you compensation, that's it. Yeah, and it's and we'll get an apology. I don't think that's enough. I actually think they should have done something back then. It's just politicians and governments, they just, they don't care about the public. They never have.
[A 80:25]: Yeah. Is there anything else that you would like Redress Scotland to understand about what happened or the harm that you lived with?
[B 80:43]: I'd like them to understand what happened, completely. I hope it doesn't happen to other people. It's running behind me, it's mentally invasive, it just stays with you, it just doesn't go away. I think that's why they brought Redress up, because the Scottish government knew it was wrong and they brought that up. I brought that to you people for conversation. I don't think conversation's enough.
[A 81:05]: No, it's nowhere near justice.
[B 81:08]: I don't think you've got to obey the conversation. I mean, it's just— it might make your life a wee bit happier and make you better and that, but it's not going to bring back your youth and your young and maybe your future and that. Your future's basically fucked, if you know what I mean.
[A 81:23]: Yeah, I don't think they understand that.
[B 81:27]: I think they're just saying we'll give you compensation, that's it. We'll give you an apology, that's you. That's it, baby, that's you. I don't think that's enough, man. No, I think it should have been dealt with years ago. I think it was 2000, was it 2022? They brought this up. Yeah, they did this scheme. That should have been years before that. Absolutely.
[A 81:51]: And dealt with before that. Is there anything important that we haven't covered today?
[B 81:57]: No, I think we've covered quite a lot.
[A 81:59]: Yeah, is there any— I've spoken for much of years. Well, do you know what, I'm glad that you were able to do so with me. It's just, it's me, I just make people feel really comfortable. Is there any wording that you would like to have handled carefully? No. No? Okay. How are you feeling?
[B 82:18]: I could see a lot of phone numbers, but I just couldn't.
[A 82:21]: You should not. Tell them you've changed your mind.
[B 82:25]: I'm not really a hater. I don't like swearing much.
[A 82:29]: I'm not a big swearer. No, only when necessary, eh?
[B 82:34]: I know, Celtic's playing tonight.
[A 82:38]: You've just signed that Alex Oxlade-Chamberlain, haven't you?
[B 82:42]: He's been there for the last year. He's been there over a year now.
[A 82:45]: I thought it was only a couple of months. That's how far behind I am.
[B 82:49]: He signed last— when did he sign? I don't know, just now? August? Oh, was it? Oh God. He signed in January. Ah. A year's deal. A year's deal. They just give him a new year's contract. Was it?
[A 83:05]: Yeah, you won the last cup, didn't you?
[B 83:08]: I won the last one, won the weekend off.
[A 83:10]: You're doing pretty well for the start of this season. Not so much. That's a good point. No, I like the football. I try and keep up with a bit of it.
[B 83:23]: My favourite player years ago when I was young was Alan Shearer. I liked him.
[A 83:26]: I'm from Newcastle. I loved Shearer. Shearer was brilliant.
[B 83:32]: He played with Chris Sutton at Blackburn. He was— Yeah, he did. Chris Sutton played for Celtic, sure. Yeah, Shearer was good.
[A 83:40]: I liked them, Shola Myobi. He was good.
[B 83:46]: Yeah, one of the best players with Newcastle I've seen ever was Faustino Asprilla. Yes. Yeah, him and Genoa were brilliant.
[A 83:55]: Yeah, yeah. I mean, I think they were— we have had some good teams, but this, this, I think this season is going to be a struggle. I know, that's why I'm a bit gutted. I'm not clutching on straws to this season, I'll tell you that.
[B 84:11]: Sold Tonali, sold Guevara, sold Isaac last year, sold Gobert to Barcelona. I know, sold about 300+ million pounds worth of players.
[A 84:21]: Yeah, and haven't even bought anyone proper yet. I know. I've bought someone actually, bought someone from Benfica.
[B 84:28]: Ah, a right-back? Yeah. The guys that own Newcastle are richer than Man City.
[A 84:34]: Can't spend it though, can we? I know. It's all this financial fair play, but it's not fair, is it?
[B 84:40]: Well, if we just sell a few of our players, I think we'd be able to spend that.
[A 84:44]: Oh, you'd like to think so, wouldn't you? But apparently not. So we'll see how this season goes. It might be that I ring you in a few months to tell you Redress's decision and we're relegated already. Oh, God. Patrick, how are you feeling after discussing all of this?
[B 85:00]: Aye, aye, I think it'll go.
[A 85:04]: Yeah, and do you feel safe to be ending the call with me?
[B 85:08]: Yes, aye, it's better.
[A 85:10]: Couldn't wait to speak to you. I'm glad. Is there someone you can contact for support if you need any support?
[B 85:18]: I've got a good pal, he's back in the East Midlands, he comes in quite a lot.
[A 85:22]: Oh, that's good, I'm glad. So I'm now going to quickly explain the next steps to you just so that you have a rough idea. So after this call, I'm going to go away and I'm going to neaten up because I've taken it down as notes. I'm going to write it into a full statement. Once that's done, it'll be emailed over to you, so you'll get your statement and you'll get a payment authority letter, and it's just so you can read through it, make sure you're happy with it. You'll sign the statement and the payment authority letter, and that'll get sent back to us. We'll then send it off to Redress, and you'll have to do an identification verification So it's literally a 20-second WhatsApp video call where our head solicitor and my manager joins the call with you, and you'll hold your ID up to your face and they'll say yep, and then it's done. Okay, it's really, really quick. It's in like 20 seconds and then it's done. Okay, we don't really hang about with it. No problem. Are you happy with how the next steps have been explained? Yes. Perfect. Well, that is your witness statement complete, Patrick. So I will, like I said, go away, write this up, and I will contact you when it is ready for you to read through and sign, okay? That's brilliant, thanks, you're welcome. Alright, thank you very much for your time and thank you for trusting me to open up to me, okay? No problem, enjoy your day. You enjoy the rest of your day too, Patrick. I'll speak to you soon. Thank you, bye-bye. Bye., `sentiment_data` = [{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Hi there, can I speak to Patrick Bishop?\",\"start\":2858,\"end\":4709,\"confidence\":0.91480229999999995715853629008051939308643341064453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Hi Patrick, it's Leah calling from MMA Legal to do your witness statement.\",\"start\":6220,\"end\":9734,\"confidence\":0.92980490000000004524594032773165963590145111083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is now still a good time for you?\",\"start\":9782,\"end\":11233,\"confidence\":0.62066776000000001278777972402167506515979766845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, it was.\",\"start\":11900,\"end\":12303,\"confidence\":0.59965855000000001240323399542830884456634521484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Perfect.\",\"start\":12804,\"end\":13401,\"confidence\":0.76724212999999996664968193726963363587856292724609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Before I start, I do just have to let you know that call is recorded for training and monitoring purposes, and for data protection, could you confirm your date of birth and your postcode for me please?\",\"start\":13482,\"end\":24537,\"confidence\":0.906094430000000006231175575521774590015411376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"10th of August 1993, postcode PSD1NH.\",\"start\":25053,\"end\":27245,\"confidence\":0.7947677399999999447999243784579448401927947998046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Amazing, thank you very much.\",\"start\":28493,\"end\":29728,\"confidence\":0.9858447299999999469122258233255706727504730224609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So just before I get into the actual witness statement itself, I'm just going to ask you a couple of questions just so I know that we can still continue.\",\"start\":32240,\"end\":40045,\"confidence\":0.89082570000000005361329158404259942471981048583984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Let me just get them up.\",\"start\":42200,\"end\":43103,\"confidence\":0.70079700000000000326139115713885985314846038818359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Have you previously made any civil claim, criminal injuries claim, redress application, complaint, police report, inquiry statement, or claim to another scheme about any abuse received in 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enough.\",\"start\":84639,\"end\":85464,\"confidence\":0.5937356400000000089534069047658704221248626708984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Do you understand that the purpose of the statement is to be sent to redress and agree that it can be used for your redress application and any supporting evidence?\",\"start\":86208,\"end\":94399,\"confidence\":0.89435947000000004525332997218356467783451080322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, I know that.\",\"start\":95140,\"end\":95752,\"confidence\":0.59243553999999998271874801503145135939121246337890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Perfect.\",\"start\":96348,\"end\":97089,\"confidence\":0.76724212999999996664968193726963363587856292724609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I've created a bit of a chronology of care, so a bit of a timeline of your care settings.\",\"start\":98522,\"end\":104707,\"confidence\":0.90015160000000005169340511201880872249603271484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I would like to go through that with you first just to ensure that I'm not missing any, okay?\",\"start\":105689,\"end\":109539,\"confidence\":0.85158604000000004408121867527370341122150421142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, so in 1992 I have Griff Children's Home.\",\"start\":110213,\"end\":116480,\"confidence\":0.84476936000000002469079163347487337887287139892578125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Great, that's good.\",\"start\":117267,\"end\":118023,\"confidence\":0.98035126999999999686252749597770161926746368408203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Greif, sorry, that's my, that's my bad.\",\"start\":118231,\"end\":120563,\"confidence\":0.7188573000000000323694848702871240675449371337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I've got Greif Children's Home.\",\"start\":121068,\"end\":122485,\"confidence\":0.85765089999999999381685711341560818254947662353515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I'm not very good at the pronunciation part.\",\"start\":122550,\"end\":124308,\"confidence\":0.87507279999999998398862999238190241158008575439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And then in 1994 I've got a Beach Avenue.\",\"start\":125519,\"end\":129271,\"confidence\":0.84558599999999994878407960641197860240936279296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Beach Avenue was before Greif.\",\"start\":131461,\"end\":133204,\"confidence\":0.8432743499999999503558001379133202135562896728515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Before Greif?\",\"start\":134002,\"end\":134735,\"confidence\":0.82340789999999997039736854276270605623722076416015625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes.\",\"start\":135305,\"end\":135484,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, um, you just bear with me.\",\"start\":136993,\"end\":141779,\"confidence\":0.85652684999999995074659864258137531578540802001953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, so from the care records that we've received, it only states that Greif was the first one.\",\"start\":163805,\"end\":170934,\"confidence\":0.8665534999999999765663005746318958699703216552734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So are you saying that there was Beech before Greif?\",\"start\":171191,\"end\":173920,\"confidence\":0.8491815000000000335234062731615267693996429443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, I just can't remember, but I'm sure Beech Avenue was before Greif.\",\"start\":174803,\"end\":178930,\"confidence\":0.69901519999999994769979139164206571877002716064453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But my granny died when she died, 1991, '92, so it might be right then.\",\"start\":179074,\"end\":185706,\"confidence\":0.52732140000000005120028845340129919350147247314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay, that's what I meant to hear.\",\"start\":188366,\"end\":189488,\"confidence\":0.729018500000000013727685654885135591030120849609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, I mean, the, the records that we have do show\\u2014 so it was Grieve Children's Home in 1992.\",\"start\":192474,\"end\":199775,\"confidence\":0.87698449999999994464161545693059451878070831298828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes.\",\"start\":200530,\"end\":200771,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And then returned back to your mother.\",\"start\":201157,\"end\":204226,\"confidence\":0.78611880000000000645599129711627028882503509521484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes.\",\"start\":205191,\"end\":205416,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And then back into care in April 1994, and that was into Beech Avenue.\",\"start\":205834,\"end\":211154,\"confidence\":0.8474977999999999678237827538396231830120086669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Right.\",\"start\":212107,\"end\":212317,\"confidence\":0.56647499999999995079491554861306212842464447021484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes, that might be right.\",\"start\":212511,\"end\":213512,\"confidence\":0.714627899999999982583176461048424243927001953125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes.\",\"start\":213577,\"end\":213883,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Okay, no problem.\",\"start\":214976,\"end\":215970,\"confidence\":0.58404654000000000291237256533349864184856414794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And I've then got, after Beach Avenue, I've got Newfield Resource Centre.\",\"start\":216579,\"end\":221324,\"confidence\":0.90322643999999996378136302155326120555400848388671875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes, that's right.\",\"start\":221966,\"end\":222863,\"confidence\":0.65494733999999998896868191877729259431362152099609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, in the Campsie unit.\",\"start\":222928,\"end\":225092,\"confidence\":0.786890749999999972175146467634476721286773681640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, that's Campsie.\",\"start\":225957,\"end\":227913,\"confidence\":0.6004606999999999583650378554011695086956024169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And so if I was on\\u2014 and that's in Johnstone.\",\"start\":227977,\"end\":230959,\"confidence\":0.8976153000000000048430592869408428668975830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, I've then got Balrossie.\",\"start\":231087,\"end\":233556,\"confidence\":0.7456118000000000467508698420715518295764923095703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, that's Balrossie Boys' Home, but end up\\u2014 they call it Rossie Home now because it's shut.\",\"start\":234373,\"end\":240449,\"confidence\":0.75941789999999997906598991903592832386493682861328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, I've then got Kibble.\",\"start\":241187,\"end\":243098,\"confidence\":0.715404570000000017415686670574359595775604248046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, that's it.\",\"start\":243692,\"end\":244382,\"confidence\":0.484861700000000006571809763045166619122028350830078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I've been great.\",\"start\":244511,\"end\":245041,\"confidence\":0.93094040000000000123492327475105412304401397705078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I've just messed up.\",\"start\":245121,\"end\":246422,\"confidence\":0.94004509999999996683328618019004352390766143798828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No, that's okay, don't worry.\",\"start\":246807,\"end\":248059,\"confidence\":0.720192799999999966331643008743412792682647705078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I just wanted to clarify before we continued.\",\"start\":248107,\"end\":249922,\"confidence\":0.82542305999999998622485009036608971655368804931640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I would hate for us to get halfway down and then, uh, missing something.\",\"start\":250436,\"end\":254064,\"confidence\":0.9306495999999999657603666491922922432422637939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think quite a few, so like 5 or something.\",\"start\":254851,\"end\":256954,\"confidence\":0.84730749999999999122479721336276270449161529541015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It looks like 1, 2\\u2014 yeah, it looks like 5.\",\"start\":258142,\"end\":261611,\"confidence\":0.6967143399999999875404910198994912207126617431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And then after Kibble, you were released, uh, to relatives or friends?\",\"start\":262381,\"end\":268300,\"confidence\":0.92010515999999997749370095334597863256931304931640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, I stayed with my gran for a couple of months and then I got my own house.\",\"start\":269214,\"end\":271855,\"confidence\":0.5952855299999999516558091272599995136260986328125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Okay, perfect.\",\"start\":272637,\"end\":273601,\"confidence\":0.84976715000000002664393150553223676979541778564453125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Well, if that's all correct, then let's crack on.\",\"start\":273682,\"end\":276237,\"confidence\":0.58148973999999997719356770176091231405735015869140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":276976,\"end\":277330,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I know you'll have to excuse any of my pronunciations.\",\"start\":278985,\"end\":281059,\"confidence\":0.5793196000000000456253701486275531351566314697265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I'm not the best at this.\",\"start\":281740,\"end\":282676,\"confidence\":0.784203470000000013584440239355899393558502197265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Some things I can't pronounce.\",\"start\":283095,\"end\":285952,\"confidence\":0.86837489999999994960688809442217461764812469482421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It's that most of it is like the towns and the city names.\",\"start\":287405,\"end\":291204,\"confidence\":0.79091009999999994928288060691556893289089202880859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm like One of them's in Culmacolm, one of them's in Johnstone, one of them's in Bridgerear, one of them's in Paisley, and one of them's in Hunterhall, that's in Paisley.\",\"start\":291327,\"end\":301502,\"confidence\":0.8956958999999999893049107413389720022678375244140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, well, I spent the first couple of months doing this job calling Renfrewshire, Roofrenshire.\",\"start\":302100,\"end\":309585,\"confidence\":0.62984790000000001608526645213714800775051116943359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think there was a few times I said North Ayrshire was North Asia, so, you know, we've got there now though.\",\"start\":310811,\"end\":319278,\"confidence\":0.84452545999999995007812003677827306091785430908203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, so I just want to let you know that you are in complete control of this meeting.\",\"start\":321641,\"end\":326141,\"confidence\":0.76677114000000001770018798197270371019840240478515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You can take a break, skip a question, or ask me to reword anything.\",\"start\":327303,\"end\":330658,\"confidence\":0.7536434499999999925279325907467864453792572021484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Please note that some questions can be upsetting because they do concern your care in time and its impact, okay?\",\"start\":332790,\"end\":338480,\"confidence\":0.69105344999999995803108276959392242133617401123046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, I know.\",\"start\":339046,\"end\":339596,\"confidence\":0.52079269999999999729567434769705869257450103759765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So where did you grow up and who did you live with before you went into care?\",\"start\":340162,\"end\":344185,\"confidence\":0.83842499999999997584154698415659368038177490234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I lived with my mum before I moved here.\",\"start\":345227,\"end\":348172,\"confidence\":0.844722500000000042774672692758031189441680908203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I lived with my gran, and eventually she died.\",\"start\":348949,\"end\":352056,\"confidence\":0.78087074000000000761900764700840227305889129638671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was always with my mum on and off, and then I was with my gran on and off.\",\"start\":352980,\"end\":356307,\"confidence\":0.78379666999999997312187360876123420894145965576171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was kind of, I wasn't really in an actual setting, if you know what I mean.\",\"start\":356467,\"end\":362227,\"confidence\":0.71828466999999995845627154267276637256145477294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, just a house or a flat?\",\"start\":362405,\"end\":363883,\"confidence\":0.819380039999999976174649418680928647518157958984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, they were flats, aye.\",\"start\":364289,\"end\":366563,\"confidence\":0.67136275999999994734679376051644794642925262451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Flats, yeah.\",\"start\":366709,\"end\":367456,\"confidence\":0.7707382000000000399353439206606708467006683349609375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes.\",\"start\":368008,\"end\":368073,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And did you have your own bedroom?\",\"start\":368755,\"end\":369778,\"confidence\":0.84672665999999996433444948706892319023609161376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No.\",\"start\":371147,\"end\":371404,\"confidence\":0.49361873000000000555331780560663901269435882568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Shared?\",\"start\":372190,\"end\":372575,\"confidence\":0.835263850000000029893953978898935019969940185546875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes.\",\"start\":373490,\"end\":373827,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":374389,\"end\":374694,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What was the food like at home?\",\"start\":375737,\"end\":377053,\"confidence\":0.90233309999999999906350467426818795502185821533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know, just, was it nice home-cooked meals?\",\"start\":377166,\"end\":379397,\"confidence\":0.69517240000000002364544116062461398541927337646484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, it's kinda just my mom and that.\",\"start\":379975,\"end\":382270,\"confidence\":0.80479449999999996823163428416592068970203399658203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"My mom was an alcoholic, all that, so never had anything like that.\",\"start\":382783,\"end\":386106,\"confidence\":0.768509200000000003427658157306723296642303466796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So there was like sex, so no, there's nothing to eat.\",\"start\":386170,\"end\":389942,\"confidence\":0.49953937999999997732203382838633842766284942626953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":390487,\"end\":390824,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And you've got\\u2014 did you say this, there were 6 of you, so there was 5 siblings?\",\"start\":392012,\"end\":394805,\"confidence\":0.82257389999999996899049392595770768821239471435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, 5.\",\"start\":395639,\"end\":396137,\"confidence\":0.5145720000000000293738366963225416839122772216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And can I ask how many brothers and how many sisters?\",\"start\":396687,\"end\":398928,\"confidence\":0.844701900000000005519495971384458243846893310546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There's 3 brothers, 3 sisters, and me, so 7.\",\"start\":400243,\"end\":404499,\"confidence\":0.864718560000000024956534616649150848388671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, and there was 7 of you all together?\",\"start\":406554,\"end\":409451,\"confidence\":0.8515445600000000059282001529936678707599639892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, and we stayed in the apartment.\",\"start\":410152,\"end\":411706,\"confidence\":0.7205578999999999734171751697431318461894989013671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, and who did you share the bedroom with?\",\"start\":413130,\"end\":415148,\"confidence\":0.8781904000000000376502384824561886489391326904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Me and my brothers and I.\",\"start\":416327,\"end\":417748,\"confidence\":0.76125830000000005437499339677742682397365570068359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, are you the youngest or the middle?\",\"start\":419444,\"end\":421656,\"confidence\":0.87720626999999995465628899182775057852268218994140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Middle.\",\"start\":423149,\"end\":423424,\"confidence\":0.6206991699999999667625161237083375453948974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Middle.\",\"start\":424720,\"end\":427359,\"confidence\":0.6206991699999999667625161237083375453948974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, what about school?\",\"start\":429610,\"end\":432024,\"confidence\":0.754913100000000003575451046344824135303497314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you still go to school before you went into care?\",\"start\":432299,\"end\":434569,\"confidence\":0.80905455000000003895621603078325279057025909423828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was in primary school, I was in St. Fergus, but I was hardly there.\",\"start\":435932,\"end\":440849,\"confidence\":0.7702837000000000156063606482348404824733734130859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Didn't go well, no.\",\"start\":441058,\"end\":441958,\"confidence\":0.88490809999999997526032302630483172833919525146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So it was basically your mum's fate on that one, just basically.\",\"start\":442038,\"end\":445674,\"confidence\":0.696891200000000043957015805062837898731231689453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"My mum was an alcoholic, mum was always in and out of jail.\",\"start\":445824,\"end\":448183,\"confidence\":0.86256779999999999564153085884754545986652374267578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, that was that your father.\",\"start\":449178,\"end\":450592,\"confidence\":0.74462930000000004948645937474793754518032073974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"All right, if I do go silent at any moment, it is just so I can type up these notes, okay?\",\"start\":453757,\"end\":460097,\"confidence\":0.85771315999999997448099975372315384447574615478515625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's fine.\",\"start\":460566,\"end\":460955,\"confidence\":0.6264667999999999903337766227195970714092254638671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Uh, no problem.\",\"start\":461537,\"end\":462864,\"confidence\":0.69890916000000002927805553554208017885684967041015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I didn't get high school, didn't I?\",\"start\":463964,\"end\":466262,\"confidence\":0.50208116000000002632219775478006340563297271728515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You didn't go into high school?\",\"start\":466958,\"end\":467899,\"confidence\":0.72325724000000002344989979974343441426753997802734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, I didn't get high school.\",\"start\":468602,\"end\":469829,\"confidence\":0.51206490000000004503277750700362958014011383056640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":470336,\"end\":470581,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, how did you come to enter into the care system?\",\"start\":474972,\"end\":477834,\"confidence\":0.7580810000000000048459014578838832676410675048828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"My gran died when I was\\u2014 she died when I was 10, and my mum was\\u2014 she was an alcoholic.\",\"start\":479697,\"end\":487175,\"confidence\":0.8558668499999999568217390333302319049835205078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And I think my mum ended up putting us into care because my gran died, but ended up\\u2014 I was kind of\\u2014 I wasn't good at school, so I was going to a boys' home anyway, but me and my brother were in a care with her, so Right, okay.\",\"start\":488296,\"end\":503070,\"confidence\":0.54914519999999999999573674358543939888477325439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So it was your mum who made the decision.\",\"start\":503070,\"end\":504420,\"confidence\":0.737463500000000049539039537194184958934783935546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were you ever told why you were put into care?\",\"start\":504470,\"end\":506610,\"confidence\":0.645528300000000054836846175021491944789886474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"My mum always came down.\",\"start\":507690,\"end\":508790,\"confidence\":0.5096711000000000435505853602080605924129486083984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"She was an alcoholic, so basically put into care because of that, because she never did any visiting much.\",\"start\":508790,\"end\":513330,\"confidence\":0.84194559999999996069419694322277791798114776611328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I always stayed with my other gran and she was always throwing us out and things like that.\",\"start\":513330,\"end\":517010,\"confidence\":0.507818639999999987821865943260490894317626953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Right, so you weren't told but you kind of knew?\",\"start\":517010,\"end\":519430,\"confidence\":0.7025077299999999969060127114062197506427764892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, aye.\",\"start\":520030,\"end\":521070,\"confidence\":0.5301291999999999671189243599656037986278533935546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":521070,\"end\":521490,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We were told the day we walked in that we were going into care.\",\"start\":521490,\"end\":524330,\"confidence\":0.52884450000000005065459163233754225075244903564453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":524750,\"end\":526510,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I know you've got 6 siblings obviously besides yourself, so you've got 3 brothers and 3 sisters and you're the middle child.\",\"start\":526510,\"end\":530570,\"confidence\":0.7364777000000000128920873976312577724456787109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were you separated from any of them in care?\",\"start\":532440,\"end\":534265,\"confidence\":0.81910943999999996645300370801123790442943572998046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes.\",\"start\":535218,\"end\":535396,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"How many?\",\"start\":536333,\"end\":536721,\"confidence\":0.8243186000000000124288135339156724512577056884765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"From all\\u2014 [Speaker] \\u2014from all of them?\",\"start\":537625,\"end\":539144,\"confidence\":0.82939803999999994754688259490649215877056121826171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, me and my brother Kevin here, we were not eh\\u2014 be charmed if there was another one that I was separated to but I wasn't separated to anyone else other than 10 or something.\",\"start\":540103,\"end\":553824,\"confidence\":0.79679599999999994874855246962397359311580657958984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":554421,\"end\":554808,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And did you say so how old were you when you first entered care, did you say about 10?\",\"start\":556438,\"end\":559530,\"confidence\":0.9022845999999999921925564194680191576480865478515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Kind of taking it over, yes, sorry.\",\"start\":559960,\"end\":562220,\"confidence\":0.537646599999999974528464008471928536891937255859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, and how did you feel at the time of first entering care?\",\"start\":562220,\"end\":566420,\"confidence\":0.8848532399999999853434928809292614459991455078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know, what were your first thoughts, if you can remember anything?\",\"start\":566420,\"end\":568850,\"confidence\":0.84456693999999998823113855905830860137939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know actually how you answer that one because I was quite young, you know what I mean?\",\"start\":570320,\"end\":573880,\"confidence\":0.63092070000000000096207486421917565166950225830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So sometimes when you're young, you don't tend to think about it.\",\"start\":574080,\"end\":577080,\"confidence\":0.656906400000000001426769813406281173229217529296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You kind of must feel like brothers and sisters and things like that, but you never really\\u2014 You never really thought about how you felt?\",\"start\":577420,\"end\":583700,\"confidence\":0.64440200000000003033306938959867693483829498291015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Nah, it's kind of when you're that young, you don't really think about it.\",\"start\":584060,\"end\":587540,\"confidence\":0.6251673700000000000187583282240666449069976806640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No, I'm just so sad because my gran died, and if she didn't die, I don't think I'd be around here, to be honest with you.\",\"start\":594464,\"end\":599682,\"confidence\":0.8877216999999999469395106643787585198879241943359375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Oh, bless.\",\"start\":600648,\"end\":601163,\"confidence\":0.67700729999999997854587263645953498780727386474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were you very close with your gran?\",\"start\":602870,\"end\":603935,\"confidence\":0.912092200000000019599610823206603527069091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was very close to her.\",\"start\":604730,\"end\":605477,\"confidence\":0.57261985999999998053766603334224782884120941162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"She was kind of\\u2014 she was always there when she had cancer, so she passed away.\",\"start\":605720,\"end\":611703,\"confidence\":0.484910699999999972309439044693135656416416168212890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So kind of, that was That's from my wee staffies cocking up.\",\"start\":611769,\"end\":615207,\"confidence\":0.5715474000000000387444742955267429351806640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Bless you.\",\"start\":617520,\"end\":618757,\"confidence\":0.79612786000000002051280034720548428595066070556640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything important about your childhood health, any learning needs, any vulnerability that should be recorded for redress?\",\"start\":620204,\"end\":626071,\"confidence\":0.82209885000000004762199523611343465745449066162109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No, I had ADHD when I was young.\",\"start\":627452,\"end\":631138,\"confidence\":0.53779834999999998057518268979038111865520477294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, I'll jot that down.\",\"start\":632787,\"end\":635196,\"confidence\":0.8408845700000000533691491000354290008544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, so I'm now going to move on to the next section, and what I'm going to do in this section is I'm going to ask you a multitude of questions but for each care setting one by one, okay?\",\"start\":637696,\"end\":648693,\"confidence\":0.840536240000000045569095163955353200435638427734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":649367,\"end\":649544,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I know that there'll be some things that pop up where you're like, oh, that happened in that one as well, but I need to make sure I keep it chronological for when it gets sent to redress, okay?\",\"start\":649929,\"end\":658370,\"confidence\":0.83794360000000001065245669451542198657989501953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":658931,\"end\":659156,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Perfect.\",\"start\":659637,\"end\":660135,\"confidence\":0.76724212999999996664968193726963363587856292724609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I'm going to start with Greif Children's Home.\",\"start\":660279,\"end\":662156,\"confidence\":0.89933275999999995331535274090128950774669647216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So from records, I can see that you entered there on the 12th of February 1992.\",\"start\":662782,\"end\":667997,\"confidence\":0.9131819599999999592654376101563684642314910888671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can I ask what kind of setting it was?\",\"start\":668784,\"end\":670533,\"confidence\":0.873837650000000021321966414689086377620697021484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So was it a house?\",\"start\":670629,\"end\":671672,\"confidence\":0.85047470000000002787743369481177069246768951416015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was it like a There was two houses, so there was two houses, different houses.\",\"start\":671849,\"end\":676629,\"confidence\":0.83988739999999995067270219806232489645481109619140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Two houses.\",\"start\":677213,\"end\":677928,\"confidence\":0.71049050000000002480504690538509748876094818115234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And which one were you in?\",\"start\":678285,\"end\":679194,\"confidence\":0.8310268499999999836092001714860089123249053955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was there any name?\",\"start\":679405,\"end\":680022,\"confidence\":0.85320410000000002082032324324245564639568328857421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Did it look\\u2014 No, just, just both of them are called the Grange.\",\"start\":680440,\"end\":683656,\"confidence\":0.8258680000000000465121274828561581671237945556640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was two different ones.\",\"start\":683705,\"end\":684728,\"confidence\":0.7914359600000000494190999233978800475597381591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was a big house and then there was a wee one next to it, a wee cottage.\",\"start\":684777,\"end\":687018,\"confidence\":0.78039910000000001222275614054524339735507965087890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":689122,\"end\":689494,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And which one were you in?\",\"start\":689543,\"end\":690222,\"confidence\":0.8310268499999999836092001714860089123249053955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The big house?\",\"start\":690270,\"end\":690787,\"confidence\":0.83788264000000001185952669402468018233776092529296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":691483,\"end\":691612,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":693908,\"end\":694166,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And how many floors was it, can you remember?\",\"start\":696575,\"end\":698079,\"confidence\":0.82849972999999998979347992644761689007282257080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, this, hold on, I think there's only 2.\",\"start\":699343,\"end\":701548,\"confidence\":0.75419559999999996602326746142352931201457977294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"2 floors?\",\"start\":702164,\"end\":702553,\"confidence\":0.749250799999999994582822182564996182918548583984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Aye, but it's quite a long, quite long at the back.\",\"start\":703299,\"end\":705601,\"confidence\":0.66294949999999996936850266138208098709583282470703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think it's still there, I'm not sure.\",\"start\":707803,\"end\":709820,\"confidence\":0.82702149999999996499155940909986384212970733642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Potentially.\",\"start\":712290,\"end\":712891,\"confidence\":0.6574866999999999794823679621913470327854156494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Some of them haven't really shut down, some of them have kind of, they've kept the building but changed what it's used for.\",\"start\":713525,\"end\":717864,\"confidence\":0.83720190000000005436930905489134602248668670654296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I know Paul Rossi shut down, so that's why I got moved, because it's coming under LSD building, so they moved us up.\",\"start\":718550,\"end\":723509,\"confidence\":0.7157090299999999682967199987615458667278289794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Right, yeah.\",\"start\":723994,\"end\":724624,\"confidence\":0.6106662000000000478650008517433889210224151611328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So what was the ordinary daily life like in Greif?\",\"start\":726900,\"end\":731490,\"confidence\":0.8396327500000000387814225177862681448459625244140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was kind of, because you're young, it was kind of, I don't know, it was kind of, there wasn't any idea or set number of people, so you just had to exist there and adapt.\",\"start\":732070,\"end\":740460,\"confidence\":0.6753848000000000073583805715315975248813629150390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so what about the actual, so did you have your own bedroom here?\",\"start\":740770,\"end\":744220,\"confidence\":0.855232800000000015216983229038305580615997314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"In Greif?\",\"start\":745510,\"end\":746970,\"confidence\":0.8077389999999999847801746000186540186405181884765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know, I can't remember.\",\"start\":746970,\"end\":747730,\"confidence\":0.487890749999999984165555133586167357861995697021484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Okay, that's okay.\",\"start\":748150,\"end\":749990,\"confidence\":0.68137455000000002325322157048503868281841278076171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Kinda maybe, I think, but I can't remember the Greif that much because I was that young.\",\"start\":749990,\"end\":753510,\"confidence\":0.64598359999999999114805859790067188441753387451171875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's okay, I'll just\\u2014 we'll take down what we can remember, and that's absolutely fine.\",\"start\":753626,\"end\":758963,\"confidence\":0.60477309999999995238084693482960574328899383544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about toiletries?\",\"start\":759973,\"end\":761944,\"confidence\":0.734330359999999959796923576504923403263092041015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you remember if you were provided with shower gel, toothpaste?\",\"start\":761992,\"end\":764701,\"confidence\":0.84002845999999997683715946550364606082439422607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, I don't remember.\",\"start\":765663,\"end\":766288,\"confidence\":0.65402349999999997987032429591636173427104949951171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Don't remember.\",\"start\":766384,\"end\":767266,\"confidence\":0.5882407400000000397000121665769256651401519775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about the food?\",\"start\":767586,\"end\":768484,\"confidence\":0.84686870000000002978168822664883919060230255126953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was the food okay?\",\"start\":768548,\"end\":769430,\"confidence\":0.84776013999999999537493522439035587012767791748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't actually remember what I ate.\",\"start\":770471,\"end\":771882,\"confidence\":0.492423739999999998673274603788740932941436767578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That's okay, I'm just literally going to list off some things, and if you can't remember, just say no, okay?\",\"start\":771994,\"end\":776979,\"confidence\":0.65438454999999995376214201314724050462245941162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":777524,\"end\":777877,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about school?\",\"start\":778646,\"end\":779624,\"confidence\":0.7698970000000000535322897121659480035305023193359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you still go to school while in this setting?\",\"start\":779688,\"end\":781659,\"confidence\":0.86134330000000003391136260688654147088527679443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, when I was in the group, I was still going to Mr Patrick Bishop's for a couple of months.\",\"start\":782448,\"end\":786326,\"confidence\":0.7213057000000000495987251269980333745479583740234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":788052,\"end\":788374,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about clothing?\",\"start\":789645,\"end\":791639,\"confidence\":0.84107719999999996929318513139151036739349365234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you get provided any clothes there?\",\"start\":791816,\"end\":793843,\"confidence\":0.8406879000000000434766889156890101730823516845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't actually.\",\"start\":794663,\"end\":795130,\"confidence\":0.638726099999999963330310492892749607563018798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I can't remember that.\",\"start\":795860,\"end\":797187,\"confidence\":0.5839290999999999787206661494565196335315704345703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Sorry about that.\",\"start\":797592,\"end\":799455,\"confidence\":0.6856381000000000280891754300682805478572845458984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's all right, don't worry.\",\"start\":799762,\"end\":800928,\"confidence\":0.72091910000000003488906941129243932664394378662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about contact with family?\",\"start\":800993,\"end\":802321,\"confidence\":0.8431431000000000341998429576051421463489532470703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you still see your mum?\",\"start\":802370,\"end\":803633,\"confidence\":0.8191457399999999555717522525810636579990386962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":805815,\"end\":805881,\"confidence\":0.49361873000000000555331780560663901269435882568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And was that your decision, her decision, or?\",\"start\":806631,\"end\":808589,\"confidence\":0.825227799999999955815610519493930041790008544921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It was probably her because she was an alcoholic, you know.\",\"start\":809202,\"end\":811191,\"confidence\":0.63228910000000004831832711715833283960819244384765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":811611,\"end\":811789,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I just, you know, that young, I can't even remember anything about that one.\",\"start\":812679,\"end\":816447,\"confidence\":0.4921784000000000158792090587667189538478851318359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, I can't remember what I had for breakfast yesterday, so it's all right.\",\"start\":816528,\"end\":820141,\"confidence\":0.56265810000000004986731028111535124480724334716796875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"And I can.\",\"start\":820883,\"end\":821427,\"confidence\":0.547533150000000023993607101147063076496124267578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, what about the staff?\",\"start\":826610,\"end\":828785,\"confidence\":0.80211759999999998616004859286476857960224151611328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What were the staff like?\",\"start\":828851,\"end\":829718,\"confidence\":0.8603102000000000249002596319769509136676788330078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Some of them were all right and some of them were just not all right.\",\"start\":831259,\"end\":834823,\"confidence\":0.497821569999999991029682178123039193451404571533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You always get that in homes.\",\"start\":835113,\"end\":836049,\"confidence\":0.69189290000000003288960215286351740360260009765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There's always a mixture, there's always ones that's alright, there's always ones that's not alright.\",\"start\":836510,\"end\":839950,\"confidence\":0.614792800000000028148861019872128963470458984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, always just a bit of a mixture of, you know, there's always going to be one or two.\",\"start\":840130,\"end\":843790,\"confidence\":0.79477315999999997853109334755572490394115447998046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Mixture, mixture.\",\"start\":844530,\"end\":846150,\"confidence\":0.72745716999999998630954678446869365870952606201171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Mixture of nice people and mixture of assholes, basically.\",\"start\":846150,\"end\":850330,\"confidence\":0.833628950000000035203129300498403608798980712890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Fair enough.\",\"start\":850330,\"end\":851890,\"confidence\":0.592466200000000053904614105704240500926971435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about the kids, the other children there, were they alright with you?\",\"start\":851890,\"end\":854870,\"confidence\":0.84763690000000002644497953951940871775150299072265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you get along?\",\"start\":854870,\"end\":855550,\"confidence\":0.86931919999999995862793866763240657746791839599609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I can't remember, Mr Patrick Bishop.\",\"start\":856230,\"end\":858130,\"confidence\":0.7048965000000000369340114048100076615810394287109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I can't remember any of them.\",\"start\":858130,\"end\":859750,\"confidence\":0.484926460000000003613962462623021565377712249755859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think I was only in there for a bit.\",\"start\":859750,\"end\":861200,\"confidence\":0.8187931999999999987949195201508700847625732421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think it was the last few months I was in there.\",\"start\":861850,\"end\":863560,\"confidence\":0.88540180000000001658833070905529893934726715087890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think from what I could see Actually, let me just have a little look.\",\"start\":863810,\"end\":868170,\"confidence\":0.8082350000000000367350594387971796095371246337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Maybe a bit over 6 months, maybe even more than that.\",\"start\":868170,\"end\":870330,\"confidence\":0.793631729999999979696667651296593248844146728515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"From February until August.\",\"start\":870330,\"end\":872970,\"confidence\":0.8432168399999999675031858714646659791469573974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, well, no, it's a couple of months.\",\"start\":872970,\"end\":875150,\"confidence\":0.58872049999999997993427314213477075099945068359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, a couple of months.\",\"start\":875150,\"end\":875910,\"confidence\":0.73025379999999995295212329438072629272937774658203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":876430,\"end\":876450,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about any rules?\",\"start\":876450,\"end\":878990,\"confidence\":0.790820599999999984675014275126159191131591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were there any particular strict rules that you can remember?\",\"start\":878990,\"end\":882300,\"confidence\":0.85883520000000002081463890135637484490871429443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I can't remember that.\",\"start\":882550,\"end\":883770,\"confidence\":0.5719912000000000329436034007812850177288055419921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Any punishments?\",\"start\":883970,\"end\":886070,\"confidence\":0.72565866000000001090342038878588937222957611083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Ah, there was punishments.\",\"start\":886070,\"end\":887030,\"confidence\":0.5674698400000000031440094971912913024425506591796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You were thrown in your room and locked in your room and things like that.\",\"start\":887030,\"end\":888970,\"confidence\":0.68512139999999999151469864955288358032703399658203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You would be thrown in your room and locked in?\",\"start\":888970,\"end\":890890,\"confidence\":0.6632188599999999656375848644529469311237335205078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, I\\u2014 okay, that's what they used to\\u2014 that's\\u2014 that happened in quite a lot of homes when I was young.\",\"start\":891470,\"end\":897991,\"confidence\":0.772069099999999952643747747060842812061309814453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You used to get locked in your rooms and all that, and you were bad and all that.\",\"start\":898056,\"end\":900484,\"confidence\":0.85443860000000004806253173228469677269458770751953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I have heard that from a couple of people, to be fair.\",\"start\":900726,\"end\":903404,\"confidence\":0.8284951400000000187873183676856569945812225341796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It's quite a lot of the bastards used to hit you and all that.\",\"start\":904177,\"end\":906369,\"confidence\":0.69105994999999997840944843119359575212001800537109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did they hit you in Greif?\",\"start\":907014,\"end\":908062,\"confidence\":0.73937160000000001769393520589801482856273651123046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":908851,\"end\":908884,\"confidence\":0.49361873000000000555331780560663901269435882568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No?\",\"start\":909400,\"end\":909496,\"confidence\":0.6175194999999999989626076057902537286281585693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":909657,\"end\":909851,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Um, did anything happen in Greif that you would now as an adult consider to be abuse, neglect, or harmful?\",\"start\":911929,\"end\":917859,\"confidence\":0.70393830000000001678728267506812699139118194580078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Just get locked in a room, things like that.\",\"start\":919804,\"end\":921367,\"confidence\":0.71799420000000002684004130060202442109584808349609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think that's ample.\",\"start\":921416,\"end\":922270,\"confidence\":0.5682517000000000262360799752059392631053924560546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":922930,\"end\":923188,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And grabbed and threw about.\",\"start\":925670,\"end\":926830,\"confidence\":0.65440419999999999145501305974903516471385955810546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"That's probably the same as physical abuse, I'd say.\",\"start\":926895,\"end\":929150,\"confidence\":0.72146535000000000525943733009626157581806182861328125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, absolutely.\",\"start\":929558,\"end\":931204,\"confidence\":0.5014298999999999839616293684230186045169830322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"How did it make you feel, you know, like at the time, like when you were being locked in your room, how would you feel?\",\"start\":934387,\"end\":938940,\"confidence\":0.7462877999999999456548493981244973838329315185546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You feel bad when they do that because you normally used to be locked up.\",\"start\":939696,\"end\":942383,\"confidence\":0.887584869999999970247017699875868856906890869140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It's like imprisonment.\",\"start\":942431,\"end\":943075,\"confidence\":0.74725169999999996317541217649704776704311370849609375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Especially when you're that lucky, you're only 10 years old, you go, ah, what's going on?\",\"start\":945018,\"end\":948436,\"confidence\":0.60943069999999999186712784648989327251911163330078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, absolutely.\",\"start\":948872,\"end\":950177,\"confidence\":0.5014298999999999839616293684230186045169830322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, was it all of the staff that were involved, only a particular few?\",\"start\":951757,\"end\":954837,\"confidence\":0.78150240000000004148006382820312865078449249267578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There's only a couple.\",\"start\":955483,\"end\":956177,\"confidence\":0.7923983999999999472407807843410409986972808837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's certainly\\u2014 I've noticed that, and I noticed that in the buy homes, isn't it?\",\"start\":956306,\"end\":959518,\"confidence\":0.72271070000000003918927404811256565153598785400390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"There's always\\u2014 you always get ones that are brand new, you always get ones that are just arseholes, and you always get ones that shouldn't have been at home because you've been in jail.\",\"start\":959744,\"end\":966935,\"confidence\":0.93127660000000000994901938611292280256748199462890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, okay.\",\"start\":969714,\"end\":982431,\"confidence\":0.55090344000000002200323478973587043583393096923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you give me one clear example of this occurrence?\",\"start\":984975,\"end\":989036,\"confidence\":0.778674960000000027093847165815532207489013671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So where and when did it occur?\",\"start\":989166,\"end\":990557,\"confidence\":0.86169434000000000306584979625768028199672698974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know, what happened before?\",\"start\":990622,\"end\":991706,\"confidence\":0.83512799999999998146194002401898615062236785888671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Just give a You were told to do something, you never done it, and you used to be grabbed and threw in your room and all that.\",\"start\":993790,\"end\":999230,\"confidence\":0.69255363999999997037804178035003133118152618408203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And what kind of thing would you do for that to be the punishment?\",\"start\":999980,\"end\":1003160,\"confidence\":0.61325669999999998793782651773653924465179443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I just can't remember that, to be honest.\",\"start\":1004730,\"end\":1006750,\"confidence\":0.5398050500000000084810380940325558185577392578125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's okay, that's okay.\",\"start\":1007150,\"end\":1009370,\"confidence\":0.74750799999999995026911392415058799088001251220703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Too young, you know, a 10-year-old, you know.\",\"start\":1009370,\"end\":1010930,\"confidence\":0.582968099999999989080379236838780343532562255859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, yeah, of course.\",\"start\":1010930,\"end\":1012050,\"confidence\":0.472815900000000011171863434356055222451686859130859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did it happen often?\",\"start\":1012050,\"end\":1012930,\"confidence\":0.83122456000000000120309096018900163471698760986328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was it quite a regular occurrence?\",\"start\":1013030,\"end\":1015630,\"confidence\":0.89745145999999997865614886904950253665447235107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, it was often.\",\"start\":1015630,\"end\":1016490,\"confidence\":0.76120880000000001874838062576600350439548492431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Hang on, Grace, I'm just gonna spanny the hands.\",\"start\":1016490,\"end\":1020170,\"confidence\":0.7507158000000000441787051386199891567230224609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They just, I don't think they were trained right to start with to actually deal with people.\",\"start\":1021037,\"end\":1024006,\"confidence\":0.8950310999999999683751639167894609272480010986328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The young ones are just, I think they just, we'll just put them in the group.\",\"start\":1024280,\"end\":1027685,\"confidence\":0.842952130000000021681216821889393031597137451171875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":1029493,\"end\":1029785,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And what about, did it ever become worse or change, or was it kind of just the same thing over and over?\",\"start\":1030287,\"end\":1035698,\"confidence\":0.72271019999999996930029055874911136925220489501953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Same thing over and over.\",\"start\":1036320,\"end\":1037248,\"confidence\":0.5376771700000000375752051695599220693111419677734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You always knew when you turned the page or turned around, you were getting locked in a room.\",\"start\":1037638,\"end\":1040764,\"confidence\":0.585157600000000055473492466262541711330413818359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about when you were locked in your room, were you still, were you given any food or water?\",\"start\":1042338,\"end\":1045872,\"confidence\":0.69167763000000004325329427956603467464447021484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, they used to open the door but they're not bringing your dinner.\",\"start\":1049031,\"end\":1051916,\"confidence\":0.4934753499999999792891003380645997822284698486328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Would you have to eat your dinner in the room or were you allowed to go and eat with everyone else?\",\"start\":1053206,\"end\":1056591,\"confidence\":0.88248837000000002195321258113835938274860382080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They used to bring up dinner.\",\"start\":1057919,\"end\":1059354,\"confidence\":0.83220919999999998228901176844374276697635650634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There wasn't a toilet in the room either, to be honest with you.\",\"start\":1059500,\"end\":1061822,\"confidence\":0.57859117000000004349402615844155661761760711669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":1062176,\"end\":1062564,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I remember that much.\",\"start\":1065095,\"end\":1065775,\"confidence\":0.70173717000000002119719511028961278498172760009765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I know it sounds a bit\\u2014 I know it can be a bit hard to talk about, but with there being no toilet, would you have an accident while you were in there?\",\"start\":1066376,\"end\":1075414,\"confidence\":0.5007139400000000239998598772217519581317901611328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Aye, just no choice.\",\"start\":1076185,\"end\":1077887,\"confidence\":0.6081052000000000123947074825991876423358917236328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You either piss yourself or you shake yourself or you push the toilet or something.\",\"start\":1078031,\"end\":1082029,\"confidence\":0.88891030000000004207549864077009260654449462890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":1082463,\"end\":1082623,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"There's no choice when you're locked in a room.\",\"start\":1083025,\"end\":1084470,\"confidence\":0.53076120000000004406359721542685292661190032958984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's just, it happened quite a lot back in the day.\",\"start\":1084550,\"end\":1087023,\"confidence\":0.73025583999999998940921841494855470955371856689453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Would you ask to go to the toilet or were you not able to?\",\"start\":1087521,\"end\":1090186,\"confidence\":0.61828190000000005088764964966685511171817779541015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It's extremely hard to go.\",\"start\":1090266,\"end\":1092177,\"confidence\":0.7682596999999999898278701948584057390689849853515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You just get knocked.\",\"start\":1092241,\"end\":1092964,\"confidence\":0.525408300000000050289372666156850755214691162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It's just getting older.\",\"start\":1093381,\"end\":1094521,\"confidence\":0.717703399999999991365484675043262541294097900390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":1094602,\"end\":1094762,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, what immediate effects came from this kind of experience?\",\"start\":1104292,\"end\":1108364,\"confidence\":0.570226200000000016387957657570950686931610107421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Was there any pain or injury, any fear, shame, sleep problems, bedwetting, any running away?\",\"start\":1108460,\"end\":1113830,\"confidence\":0.6875567000000000206227923627011477947235107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, that was all.\",\"start\":1114776,\"end\":1115465,\"confidence\":0.55222296999999997968444631624151952564716339111328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That was all the same.\",\"start\":1115898,\"end\":1116828,\"confidence\":0.71723186999999999358124114223755896091461181640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I used to wet your bed, used to run away, used to get fear.\",\"start\":1116876,\"end\":1119617,\"confidence\":0.6307300000000000128608235172578133642673492431640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Something\\u2014 that's how you used to run away because you were feared.\",\"start\":1120323,\"end\":1122247,\"confidence\":0.63269560000000002464304316163179464638233184814453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":1122872,\"end\":1123561,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Probably.\",\"start\":1125133,\"end\":1125502,\"confidence\":0.5870592599999999716686716055846773087978363037109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You've heard that a lot, actually, and been involved in care.\",\"start\":1125679,\"end\":1128827,\"confidence\":0.75529425999999999508105474887997843325138092041015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You've probably\\u2014 that's where a lot of people run away because they've been wet in the bed.\",\"start\":1128891,\"end\":1131525,\"confidence\":0.59267950000000002575006874394603073596954345703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":1132119,\"end\":1132360,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And I'm sorry to ask, but would you wet the bed in Greif?\",\"start\":1133067,\"end\":1136198,\"confidence\":0.58099100000000003518607627484016120433807373046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":1137082,\"end\":1137323,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":1137805,\"end\":1138061,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what would happen if you wet the bed?\",\"start\":1138126,\"end\":1139362,\"confidence\":0.6515494600000000247064235736615955829620361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were you given any, you know, any comfort?\",\"start\":1139427,\"end\":1142799,\"confidence\":0.77285660000000000469100314148818142712116241455078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Were you given any\\u2014 no, certain staff, right, certain staff were alright, certain ones weren't.\",\"start\":1143024,\"end\":1147939,\"confidence\":0.730873050000000024084556571324355900287628173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So would they, like, say, change your sheets?\",\"start\":1149288,\"end\":1150926,\"confidence\":0.85499095999999996653428979698219336569309234619140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes, some of them are all right.\",\"start\":1151740,\"end\":1153200,\"confidence\":0.70879762999999995631839055931777693331241607666015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So you'll probably hear about a lot.\",\"start\":1153200,\"end\":1154540,\"confidence\":0.7854252999999999929059413261711597442626953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Some of them are already in certain homes.\",\"start\":1154540,\"end\":1155710,\"confidence\":0.78295269999999994592343455224181525409221649169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Some of them\\u2014 it happens in other homes.\",\"start\":1156320,\"end\":1158220,\"confidence\":0.7974447000000000063124616644927300512790679931640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You always meet nice people and then you meet assholes.\",\"start\":1158340,\"end\":1160380,\"confidence\":0.76989180000000001502513669038307853043079376220703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, happens absolutely everywhere.\",\"start\":1160700,\"end\":1162420,\"confidence\":0.51843815999999998123115574344410561025142669677734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I mean, it's just\\u2014 you never really\\u2014 you never got home, you met all nice people.\",\"start\":1162420,\"end\":1166710,\"confidence\":0.446725929999999993302850498366751708090305328369140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Never happens.\",\"start\":1167220,\"end\":1168080,\"confidence\":0.48052755000000002549853661548695527017116546630859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You never get a full night's sleep.\",\"start\":1168080,\"end\":1169550,\"confidence\":0.71508824999999998084376784390769898891448974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Right.\",\"start\":1170320,\"end\":1171480,\"confidence\":0.56647499999999995079491554861306212842464447021484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":1171480,\"end\":1172560,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't know, sometimes you wish for it, but it wasn't gonna happen, so you just had to go.\",\"start\":1172560,\"end\":1178060,\"confidence\":0.52171500000000003982592033935361541807651519775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That's when you're 10-year-old, I mean.\",\"start\":1181850,\"end\":1183187,\"confidence\":0.7079195400000000137907818498206324875354766845703125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"So yeah, absolutely, absolutely.\",\"start\":1183253,\"end\":1185862,\"confidence\":0.697886000000000006338041202980093657970428466796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, did this happen to anyone else, or did you ever\\u2014 did anyone else ever witness this happening to you, you know, being locked in that room?\",\"start\":1188340,\"end\":1195306,\"confidence\":0.6826719999999999455297938766307197511196136474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I just do what I say.\",\"start\":1195973,\"end\":1196847,\"confidence\":0.7717289000000000509515984958852641284465789794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"People out there, people may probably witnessed it happening to me and all, but yeah, you're a lot young, you can't remember, but it did happen to other people.\",\"start\":1196928,\"end\":1204309,\"confidence\":0.66686420000000001806483851396478712558746337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Used to happen to a lot of people in there.\",\"start\":1206138,\"end\":1208796,\"confidence\":0.62595283999999995483420889286207966506481170654296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, of course.\",\"start\":1210860,\"end\":1211477,\"confidence\":0.576585600000000031428726288140751421451568603515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"That was one of the worst ones.\",\"start\":1213520,\"end\":1214455,\"confidence\":0.96813804000000003302517370684654451906681060791015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Fife was the worst one?\",\"start\":1215840,\"end\":1216798,\"confidence\":0.9192077499999999901092451182194054126739501953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"One of them, aye.\",\"start\":1217724,\"end\":1218504,\"confidence\":0.6403997500000000453468373962095938622951507568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":1219284,\"end\":1219528,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And when you say you would be kind of, you know, grabbed or thrown into your room, was there ever any bruises, any handprints?\",\"start\":1224038,\"end\":1231198,\"confidence\":0.49794992999999998506410747722839005291461944580078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yes, I was always bruised when they grabbed me and hit me and things like that.\",\"start\":1232440,\"end\":1235920,\"confidence\":0.762138399999999993639221429475583136081695556640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It always happened.\",\"start\":1235920,\"end\":1237110,\"confidence\":0.68081800000000003425526529099442996084690093994140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":1238200,\"end\":1240600,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You're 10, you're up there, back that long, you can remember certain things but you can't remember it all.\",\"start\":1240600,\"end\":1244480,\"confidence\":0.6153713499999999836376218809164129197597503662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, of course.\",\"start\":1244480,\"end\":1245660,\"confidence\":0.576585600000000031428726288140751421451568603515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And did you ever tell anyone or try and get any help because of that?\",\"start\":1246540,\"end\":1249120,\"confidence\":0.6103973000000000315168335873750038444995880126953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yeah, I used to tell the night staff and all that, but when you're that young, you don't think they'll believe you when you've been in a home.\",\"start\":1249120,\"end\":1255420,\"confidence\":0.53605384000000000366270569429616443812847137451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They just shy me about them, just ignore you.\",\"start\":1256240,\"end\":1258360,\"confidence\":0.524370699999999967388930599554441869258880615234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, even the nice ones, they used to say, right, I may borrow and just walk away and things like that.\",\"start\":1259173,\"end\":1264929,\"confidence\":0.6859764999999999890434310145792551338672637939453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So, okay, you end up going like this, you end up seeing the hank of their arseholes.\",\"start\":1265010,\"end\":1269564,\"confidence\":0.908162499999999983657517077517695724964141845703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yeah, yeah, because they used to make you\\u2014 even if you made a complaint, you just get ignored because you're that young.\",\"start\":1270079,\"end\":1276206,\"confidence\":0.77150273000000002543430355217424221336841583251953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":1280340,\"end\":1280660,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So that is everything for Greif.\",\"start\":1287744,\"end\":1289964,\"confidence\":0.66533860000000000223252527575823478400707244873046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":1290780,\"end\":1291009,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I'm now going to move on to Beech Avenue.\",\"start\":1291270,\"end\":1292804,\"confidence\":0.88838410000000000987796511253691278398036956787109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I'm going to ask the same question again.\",\"start\":1294130,\"end\":1295832,\"confidence\":0.6940893999999999675054596082190982997417449951171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What was Beech Avenue?\",\"start\":1295929,\"end\":1296918,\"confidence\":0.85871039999999998482138607869273982942104339599609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was it a home?\",\"start\":1296999,\"end\":1297663,\"confidence\":0.8303019000000000371386477127089165151119232177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was it a residential school?\",\"start\":1297728,\"end\":1299187,\"confidence\":0.81495565000000003141877868984011001884937286376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was just\\u2014 it was like two houses knocked into one.\",\"start\":1299836,\"end\":1302555,\"confidence\":0.5343020000000000546691580893821083009243011474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Just a home.\",\"start\":1304362,\"end\":1305184,\"confidence\":0.6155097499999999666187022739904932677745819091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was just like two normal houses and they knocked it through into one.\",\"start\":1305233,\"end\":1307959,\"confidence\":0.61359244999999995595629798117442987859249114990234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":1308700,\"end\":1309104,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And can you remember how many floors were in this house?\",\"start\":1309668,\"end\":1311765,\"confidence\":0.8230391999999999708137465859181247651576995849609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"2 floors.\",\"start\":1312494,\"end\":1313820,\"confidence\":0.62445620000000001681428329902701079845428466796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And where was your bedroom?\",\"start\":1314176,\"end\":1315292,\"confidence\":0.76695853000000002719360736591625027358531951904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Top floor.\",\"start\":1316698,\"end\":1317184,\"confidence\":0.65754170000000000673168187859118916094303131103515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":1317733,\"end\":1318170,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you have your own bedroom or shared?\",\"start\":1321210,\"end\":1322743,\"confidence\":0.8927264999999999783852899781777523458003997802734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Own bedroom.\",\"start\":1323468,\"end\":1323967,\"confidence\":0.72360473999999996852494632548769004642963409423828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Own bedroom.\",\"start\":1324435,\"end\":1325128,\"confidence\":0.72360473999999996852494632548769004642963409423828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think there was about 10 people in all or something.\",\"start\":1327497,\"end\":1329785,\"confidence\":0.90759975000000003841904572254861705005168914794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"In the home?\",\"start\":1330732,\"end\":1331233,\"confidence\":0.78678656000000002368466311963857151567935943603515625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":1331928,\"end\":1332122,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":1333238,\"end\":1333706,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about the toilets?\",\"start\":1334369,\"end\":1335145,\"confidence\":0.627272000000000051755932872765697538852691650390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know, was there\\u2014 were they shared?\",\"start\":1335242,\"end\":1337344,\"confidence\":0.878922699999999945674744594725780189037322998046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were the showers shared?\",\"start\":1337441,\"end\":1338395,\"confidence\":0.88734469999999998623962937926989980041980743408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, they're shared toilets, yes.\",\"start\":1339199,\"end\":1340219,\"confidence\":0.73498076000000001073431121767498552799224853515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Shared toilets, okay.\",\"start\":1340833,\"end\":1342290,\"confidence\":0.75620419999999999305373421520926058292388916015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There's a couple of them, there's a couple on the top, one on the bottom.\",\"start\":1342678,\"end\":1348423,\"confidence\":0.8415932699999999488937874048133380711078643798828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Okay, no problem.\",\"start\":1348761,\"end\":1350722,\"confidence\":0.58404654000000000291237256533349864184856414794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":1356333,\"end\":1356755,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what about the food here?\",\"start\":1363943,\"end\":1365051,\"confidence\":0.81096624999999999960920149533194489777088165283203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was actually all right, but you can't really remember much of it.\",\"start\":1366777,\"end\":1370290,\"confidence\":0.6234571300000000260155275100260041654109954833984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, you're still going to school, you're in there, so mostly I'm used to the school, you know what I mean?\",\"start\":1370420,\"end\":1375795,\"confidence\":0.72230989999999994921608958975411951541900634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about, would you like eat dinner together or eat breakfast together?\",\"start\":1382623,\"end\":1385551,\"confidence\":0.939500699999999966394170769490301609039306640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, you used to do that.\",\"start\":1386198,\"end\":1387249,\"confidence\":0.75172220000000000705853153704083524644374847412109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":1392778,\"end\":1392923,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That was actually, Beech Avenue was actually the best one.\",\"start\":1393149,\"end\":1395519,\"confidence\":0.96458600000000005447731155072688125073909759521484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"It was the best one?\",\"start\":1395987,\"end\":1396761,\"confidence\":0.85776649999999998730260131196700967848300933837890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":1397357,\"end\":1397680,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":1400179,\"end\":1402290,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about hygiene-wise?\",\"start\":1402676,\"end\":1404062,\"confidence\":0.80551150000000004691713684223941527307033538818359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was there any toiletries provided?\",\"start\":1404127,\"end\":1406109,\"confidence\":0.8386232000000000130768285089288838207721710205078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I just cannot remember that, to be honest with you.\",\"start\":1407300,\"end\":1409107,\"confidence\":0.59436970000000000080575546235195361077785491943359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I just cannot remember, too young.\",\"start\":1409655,\"end\":1411656,\"confidence\":0.7542432999999999498896841032546944916248321533203125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"So I just actually liked the home, I thought it was quite good.\",\"start\":1412092,\"end\":1415561,\"confidence\":0.9812665000000000414814849136746488511562347412109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, no, that's absolutely fine.\",\"start\":1415884,\"end\":1416723,\"confidence\":0.70424735999999998892207031531143002212047576904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about clothing?\",\"start\":1416820,\"end\":1417546,\"confidence\":0.84107719999999996929318513139151036739349365234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you go with the clothing that you had from home or were you provided new?\",\"start\":1417724,\"end\":1421178,\"confidence\":0.91952080000000002701909807001356966793537139892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Covenants I came to home, right?\",\"start\":1422220,\"end\":1424140,\"confidence\":0.82537669999999996317541217649704776704311370849609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":1424140,\"end\":1424540,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I can't actually remember getting any clues in there.\",\"start\":1424540,\"end\":1428360,\"confidence\":0.514047600000000048936499297269620001316070556640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't think I was in there that long either.\",\"start\":1428360,\"end\":1429900,\"confidence\":0.5879860999999999560117203145637176930904388427734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Let me have a little look and see.\",\"start\":1431660,\"end\":1433260,\"confidence\":0.76779633999999996607499497258686460554599761962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, Beach Avenue was about 2 months.\",\"start\":1435030,\"end\":1437150,\"confidence\":0.84733044999999995727790746968821622431278228759765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It wasn't that long.\",\"start\":1437560,\"end\":1438680,\"confidence\":0.71644030000000002988969072248437441885471343994140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":1438680,\"end\":1439060,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Because I left there and they put me on Newfield.\",\"start\":1439060,\"end\":1441270,\"confidence\":0.78056300000000000682831569065456278622150421142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, I've got Newfield.\",\"start\":1442360,\"end\":1443880,\"confidence\":0.6090622999999999453990540132508613169193267822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That's the next one, just for this one.\",\"start\":1443880,\"end\":1445940,\"confidence\":0.680619300000000038153302739374339580535888671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about contact with family?\",\"start\":1447000,\"end\":1448200,\"confidence\":0.8431431000000000341998429576051421463489532470703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was there still no contact?\",\"start\":1448200,\"end\":1449310,\"confidence\":0.81739930000000005083649057269212789833545684814453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, no contact, no.\",\"start\":1450101,\"end\":1451010,\"confidence\":0.5029490599999999478342260772478766739368438720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, and what about the staff?\",\"start\":1451400,\"end\":1453755,\"confidence\":0.7708367000000000412995859733200632035732269287109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What were they like?\",\"start\":1453852,\"end\":1454405,\"confidence\":0.84986680000000003332161213620565831661224365234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Actually, it was a guy, a Mr Rankin, and his wife.\",\"start\":1455998,\"end\":1460096,\"confidence\":0.89673089999999999744062506579211913049221038818359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They owned a fruit stall next to Bell Street.\",\"start\":1460321,\"end\":1463615,\"confidence\":0.9009685499999999791498339618556201457977294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They were actually, him and his wife were actually buried inside.\",\"start\":1463679,\"end\":1465928,\"confidence\":0.7302315999999999807101858095848001539707183837890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Okay, okay, cool, got that.\",\"start\":1467542,\"end\":1469181,\"confidence\":0.67914459999999998718323013235931284725666046142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what about the other children?\",\"start\":1470740,\"end\":1471752,\"confidence\":0.61044960000000003663700454126228578388690948486328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were they okay?\",\"start\":1471800,\"end\":1472299,\"confidence\":0.8359995000000000064943606048473156988620758056640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes, I know someone in from Cherries, so yes, they were actually all right.\",\"start\":1473391,\"end\":1476573,\"confidence\":0.8867730000000000334381411448703147470951080322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know some of the names?\",\"start\":1477759,\"end\":1478723,\"confidence\":0.7950927599999999539903683398733846843242645263671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, yes I do.\",\"start\":1480030,\"end\":1481123,\"confidence\":0.476713419999999998832862502240459434688091278076171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you give me just a couple?\",\"start\":1481429,\"end\":1482780,\"confidence\":0.83568900000000001515587655376293696463108062744140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"It just really helps to solidify the statement is all.\",\"start\":1482957,\"end\":1485288,\"confidence\":0.82029540000000000787849785410799086093902587890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was Elizabeth Campbell.\",\"start\":1485996,\"end\":1487379,\"confidence\":0.84413360000000003946496462958748452365398406982421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":1490849,\"end\":1491171,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Sharon McAllister.\",\"start\":1491801,\"end\":1492930,\"confidence\":0.81683450000000001889333134386106394231319427490234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":1494641,\"end\":1494915,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That was two.\",\"start\":1495206,\"end\":1496303,\"confidence\":0.70508665000000003697522288348409347236156463623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then my brother Kevin, he was in there too.\",\"start\":1496497,\"end\":1498288,\"confidence\":0.8921219000000000232120100918109528720378875732421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Your brother Kevin was in there too.\",\"start\":1498353,\"end\":1500321,\"confidence\":0.89857565999999999828418140168651007115840911865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is he an older brother?\",\"start\":1500978,\"end\":1502094,\"confidence\":0.90338960000000001482334255342721007764339447021484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Younger, okay.\",\"start\":1503672,\"end\":1504801,\"confidence\":0.61619776000000003879364385284134186804294586181640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He's youngest.\",\"start\":1505204,\"end\":1505769,\"confidence\":0.77470300000000003048938879146589897572994232177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Youngest, okay, got that.\",\"start\":1506576,\"end\":1508995,\"confidence\":0.70248929999999998319282212833059020340442657470703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Did anything happen here that you would now consider abuse, neglect, or harmful as an adult?\",\"start\":1511360,\"end\":1515273,\"confidence\":0.77506079999999999419202367789694108068943023681640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":1516227,\"end\":1516324,\"confidence\":0.49361873000000000555331780560663901269435882568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, okay.\",\"start\":1516874,\"end\":1517391,\"confidence\":0.595505830000000013768612916464917361736297607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And I know the question is, what was different about this placement compared with the others?\",\"start\":1520372,\"end\":1524026,\"confidence\":0.82266706000000000553740164832561276853084564208984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I know you said it was the best one.\",\"start\":1524091,\"end\":1525514,\"confidence\":0.490764680000000008686100727572920732200145721435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What made it the best one?\",\"start\":1526662,\"end\":1527665,\"confidence\":0.5820027599999999523561200476251542568206787109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"The staff are actually very nice.\",\"start\":1528070,\"end\":1530880,\"confidence\":0.98481560000000001320330511589418165385723114013671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The husband\\u2014 there was a husband and wife that owned the fruiters as well, but they ran that.\",\"start\":1531710,\"end\":1535630,\"confidence\":0.87488469999999995962980392505414783954620361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So I don't know if you\\u2014 I can't remember, but I knew Mr Rankin.\",\"start\":1536090,\"end\":1540010,\"confidence\":0.81047826999999994512791090528480708599090576171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He used to take us to the fruiters.\",\"start\":1540010,\"end\":1541050,\"confidence\":0.85172020000000003836504447463084943592548370361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And Mr\\u2014 who, sorry?\",\"start\":1541790,\"end\":1543410,\"confidence\":0.5725078999999999584957777187810279428958892822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"His name is Mr Rankin.\",\"start\":1543450,\"end\":1544820,\"confidence\":0.85645749999999998269828438424156047403812408447265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I can't remember his first name.\",\"start\":1544850,\"end\":1545810,\"confidence\":0.510623040000000028015847419737838208675384521484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The fruiters in that, in Welshgate, were just along the way where I stayed in Paisley.\",\"start\":1545810,\"end\":1551310,\"confidence\":0.90300875999999996590617001857026480138301849365234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So there's something called Paisley.\",\"start\":1551690,\"end\":1552610,\"confidence\":0.8724561299999999963716845741146244108676910400390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"On the fruiters, and he used to take you to the fruiters and that, and you just used to help yourself.\",\"start\":1552670,\"end\":1555440,\"confidence\":0.84977460000000004658460284190368838608264923095703125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I remember to see the shed and I just thought\\u2014 Okay, I'm glad that there was at least, you know, one place that was safe for you.\",\"start\":1555998,\"end\":1564491,\"confidence\":0.84400679999999994596038277450134046375751495361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That was the only one, aye.\",\"start\":1564555,\"end\":1566497,\"confidence\":0.74711852999999994739965814005699940025806427001953125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Oh, bless you.\",\"start\":1566802,\"end\":1567396,\"confidence\":0.84304075999999994461830965519766323268413543701171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm going to move on now to Newfield.\",\"start\":1568199,\"end\":1571297,\"confidence\":0.88564556999999999309380882550613023340702056884765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I can see that you were there for about 6 months as well.\",\"start\":1571715,\"end\":1574155,\"confidence\":0.88086253000000003243741275582578964531421661376953125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":1574909,\"end\":1575166,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What was Newfield in a sense of, was it a house?\",\"start\":1575632,\"end\":1579276,\"confidence\":0.8909108999999999500829517273814417421817779541015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was not, it was units.\",\"start\":1580769,\"end\":1582037,\"confidence\":0.6325878499999999515779336434206925332546234130859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was like 4 or 5 different units because it was a residential home for boys and girls.\",\"start\":1582230,\"end\":1586308,\"confidence\":0.91526249999999997886135361113701947033405303955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was a residential, okay, boys and girls, plus the school was inside.\",\"start\":1588518,\"end\":1593184,\"confidence\":0.81435709999999994490593735463335178792476654052734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, and how many people were there to a unit?\",\"start\":1597877,\"end\":1602747,\"confidence\":0.83478266000000000968128688327851705253124237060546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you remember it all?\",\"start\":1602796,\"end\":1603553,\"confidence\":0.81777990000000000403446165364584885537624359130859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's okay.\",\"start\":1605400,\"end\":1605758,\"confidence\":0.73359823000000001780307457011076621711254119873046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'd say 6 plus, wasn't it?\",\"start\":1606571,\"end\":1608459,\"confidence\":0.8543162300000000097810470833792351186275482177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":1608524,\"end\":1608833,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So we'll go with like just 6 or more to a unit, and you said there was about 4 or 5 units?\",\"start\":1609266,\"end\":1617634,\"confidence\":0.8696272400000000235564812101074494421482086181640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, there was.\",\"start\":1618563,\"end\":1619237,\"confidence\":0.6856457000000000245876208282425068318843841552734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They were named after islands: Campsie, South, Iona.\",\"start\":1620006,\"end\":1625953,\"confidence\":0.88074784999999999879349843467934988439083099365234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They were named after islands.\",\"start\":1626418,\"end\":1627412,\"confidence\":0.80466205000000001756887968440423719584941864013671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And I've got you down as being in the Campsie unit, is that right?\",\"start\":1628903,\"end\":1631612,\"confidence\":0.8058362999999999498612623938242904841899871826171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, I was in Campsie and South.\",\"start\":1632189,\"end\":1633407,\"confidence\":0.8015255999999999492189317606971599161624908447265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Campsie and South?\",\"start\":1634369,\"end\":1635299,\"confidence\":0.848520900000000022345147954183630645275115966796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":1635957,\"end\":1636037,\"confidence\":0.49361873000000000555331780560663901269435882568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":1636213,\"end\":1638685,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, what about the units?\",\"start\":1639889,\"end\":1642649,\"confidence\":0.82584230000000002913651542257866822183132171630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What did they look like?\",\"start\":1642778,\"end\":1643933,\"confidence\":0.85131495999999995394347251931321807205677032470703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know, was there a kitchen, dining room?\",\"start\":1643997,\"end\":1647015,\"confidence\":0.8849525000000000307665004584123380482196807861328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There was a kitchen, dining room, yes.\",\"start\":1647833,\"end\":1649101,\"confidence\":0.75414323999999999248444737531826831400394439697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Couches.\",\"start\":1649197,\"end\":1649631,\"confidence\":0.6637350300000000036249048207537271082401275634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Just looked like\\u2014 the units kind of looked like a house, you know what I mean?\",\"start\":1650096,\"end\":1654446,\"confidence\":0.7557576299999999580592202619300223886966705322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":1655376,\"end\":1655714,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about your bedroom?\",\"start\":1657142,\"end\":1659421,\"confidence\":0.85422889999999995769286442737211473286151885986328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you have your own bedroom or did you share?\",\"start\":1659469,\"end\":1661186,\"confidence\":0.88658029999999998782556076548644341528415679931640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I had my own bedroom, yes.\",\"start\":1661748,\"end\":1662678,\"confidence\":0.7396019700000000529627186551806516945362091064453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Own bedroom.\",\"start\":1662935,\"end\":1663544,\"confidence\":0.72360473999999996852494632548769004642963409423828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what about bathrooms?\",\"start\":1663736,\"end\":1664747,\"confidence\":0.62547856999999995597505630939849652349948883056640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes, there was shared bathrooms, yes, for the residents.\",\"start\":1665885,\"end\":1668804,\"confidence\":0.50984010000000001827658024922129698097705841064453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what about showers?\",\"start\":1669189,\"end\":1670119,\"confidence\":0.778929769999999965790493661188520491123199462890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was there shared showers?\",\"start\":1670215,\"end\":1671081,\"confidence\":0.90700440000000004392433083921787329018115997314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Eh, can't remember, but I know there was baths.\",\"start\":1672139,\"end\":1674384,\"confidence\":0.75011145999999995215290482519776560366153717041015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I remember that back then.\",\"start\":1674625,\"end\":1675619,\"confidence\":0.76869569999999998177742099869647063314914703369140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were they shared baths, so kind of everyone would take it in turns to use the baths?\",\"start\":1675988,\"end\":1679291,\"confidence\":0.89974849999999995109334349763230420649051666259765625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":1679997,\"end\":1680157,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":1680734,\"end\":1680991,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about routines?\",\"start\":1682017,\"end\":1682755,\"confidence\":0.80839497000000004600650527208927087485790252685546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was there any specific kind of bathing routine, you know, was it you have to bath in the morning and night, or?\",\"start\":1682819,\"end\":1688335,\"confidence\":0.907575299999999973721287460648454725742340087890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, not really.\",\"start\":1689237,\"end\":1690059,\"confidence\":0.59273153999999994567815519985742866992950439453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, no.\",\"start\":1690123,\"end\":1690462,\"confidence\":0.53180579999999999518678350796108134090900421142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay, I think it was kind of your choice, if you know what I mean.\",\"start\":1690703,\"end\":1695504,\"confidence\":0.8066126000000000129119825942325405776500701904296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, okay.\",\"start\":1695859,\"end\":1696584,\"confidence\":0.55090344000000002200323478973587043583393096923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You didn't have a choice?\",\"start\":1696890,\"end\":1697599,\"confidence\":0.55940920000000005085638576929341070353984832763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, you had a choice?\",\"start\":1698416,\"end\":1699308,\"confidence\":0.6313317400000000301218960885307751595973968505859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was up to you, but nobody ever said to you, go for a shower in the bathroom every day, which I think you should have.\",\"start\":1700200,\"end\":1706025,\"confidence\":0.72147744999999996462491935744765214622020721435546875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, okay.\",\"start\":1706382,\"end\":1709626,\"confidence\":0.55090344000000002200323478973587043583393096923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, what about the food?\",\"start\":1709853,\"end\":1711312,\"confidence\":0.7808804499999999482184875887469388544559478759765625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I think it's actually all right, as I can remember, but I cannae remember that much, darling.\",\"start\":1714107,\"end\":1718467,\"confidence\":0.67588013000000002339362481507123447954654693603515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, again, it's just one of them.\",\"start\":1718888,\"end\":1720330,\"confidence\":0.53638960000000002192876991102821193635463714599609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Right.\",\"start\":1721074,\"end\":1724372,\"confidence\":0.56647499999999995079491554861306212842464447021484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what about toiletries?\",\"start\":1727298,\"end\":1729787,\"confidence\":0.63984834999999995464037283454672433435916900634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you remember being provided shower gel, toothpaste, toothbrush?\",\"start\":1729933,\"end\":1733046,\"confidence\":0.87232220000000004755946747536654584109783172607421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, I cannae, no.\",\"start\":1733938,\"end\":1734684,\"confidence\":0.72629284999999998984065996410208754241466522216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is that that you can't remember, you weren't given them?\",\"start\":1735349,\"end\":1737733,\"confidence\":0.51369553999999995053116208509891293942928314208984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I cannae remember.\",\"start\":1738658,\"end\":1739493,\"confidence\":0.57684827000000005181590267966384999454021453857421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, no, that's okay.\",\"start\":1739558,\"end\":1740332,\"confidence\":0.51965859999999997054231926085776649415493011474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I just wanted to clarify that I didn't get that any mistaken.\",\"start\":1740381,\"end\":1742784,\"confidence\":0.75092119999999995538786379256634972989559173583984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I can't remember.\",\"start\":1743590,\"end\":1745410,\"confidence\":0.5773321399999999936625272312085144221782684326171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Then I got to be about older.\",\"start\":1745410,\"end\":1746300,\"confidence\":0.81786864999999997483115521390573121607303619384765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I know of it, but no, I can't remember that, no.\",\"start\":1746730,\"end\":1749710,\"confidence\":0.5990621000000000417884393755230121314525604248046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Okay, no problem at all.\",\"start\":1749710,\"end\":1751250,\"confidence\":0.77047074000000004279087306713336147367954254150390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what about contact with family?\",\"start\":1751250,\"end\":1752550,\"confidence\":0.80625194000000000027483793019200675189495086669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was there still no contact?\",\"start\":1752550,\"end\":1753660,\"confidence\":0.81739930000000005083649057269212789833545684814453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Eh, I don't think anybody ever came to see me in the tube, no.\",\"start\":1754690,\"end\":1758690,\"confidence\":0.6019003400000000336689254254451952874660491943359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":1758690,\"end\":1759890,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about the staff?\",\"start\":1759890,\"end\":1760710,\"confidence\":0.7918730000000000490700813315925188362598419189453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What were the staff like in this place?\",\"start\":1760710,\"end\":1762230,\"confidence\":0.75525549999999996853006223318516276776790618896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Half and half.\",\"start\":1763270,\"end\":1763770,\"confidence\":0.6354288500000000450285142505890689790248870849609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Half of them were alright, half of them were arseholes.\",\"start\":1763880,\"end\":1765790,\"confidence\":0.7895911300000000299093017019913531839847564697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":1765990,\"end\":1767590,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't know what I need to put.\",\"start\":1767590,\"end\":1769470,\"confidence\":0.6728465999999999613834233969100750982761383056640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, no, say what you need to say, honestly.\",\"start\":1769830,\"end\":1771650,\"confidence\":0.7108658599999999605500988764106296002864837646484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There's no\\u2014 You're all right?\",\"start\":1771830,\"end\":1774080,\"confidence\":0.77038940000000000196678229258395731449127197265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Some of them are all right, some of them were just\\u2014 shouldn't have been there, if you know what I mean.\",\"start\":1774080,\"end\":1778930,\"confidence\":0.65621483000000002672180698937154375016689300537109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about the other children there?\",\"start\":1779280,\"end\":1780719,\"confidence\":0.7337577299999999969060127114062197506427764892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Eh, it's kind of\\u2014 some of them are all right, some of them aren't.\",\"start\":1782240,\"end\":1784340,\"confidence\":0.650120260000000005362608135328628122806549072265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Kinda, they've probably seen this, they've probably seen the same as me.\",\"start\":1784860,\"end\":1788640,\"confidence\":0.70684420000000003359019729032297618687152862548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He was all right, he wasn't.\",\"start\":1788640,\"end\":1789470,\"confidence\":0.6023676399999999819812046553124673664569854736328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, well, you're never going to get along with everyone.\",\"start\":1789760,\"end\":1791830,\"confidence\":0.810024260000000051462620831443928182125091552734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That's it, kinda.\",\"start\":1792840,\"end\":1793580,\"confidence\":0.7245454000000000061021410147077403962612152099609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You don't know them, so yeah, you go, ah, fuck you.\",\"start\":1793580,\"end\":1797600,\"confidence\":0.903657200000000049300297177978791296482086181640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":1797600,\"end\":1798000,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about any rules?\",\"start\":1800486,\"end\":1801248,\"confidence\":0.790820599999999984675014275126159191131591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was there any rules that you can remember from here?\",\"start\":1801312,\"end\":1803434,\"confidence\":0.87199689999999996370405597190256230533123016357421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":1805444,\"end\":1806041,\"confidence\":0.49361873000000000555331780560663901269435882568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about any punishments?\",\"start\":1806767,\"end\":1807589,\"confidence\":0.739098699999999997345412339200265705585479736328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I used to get locked in your room and battered and all that in there.\",\"start\":1808783,\"end\":1811412,\"confidence\":0.6581347600000000408471123591880314052104949951171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I didn't like that place at all.\",\"start\":1811621,\"end\":1813412,\"confidence\":0.97276412999999994912769807342556305229663848876953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So they would take you to your room?\",\"start\":1813944,\"end\":1815218,\"confidence\":0.83307432999999997402795770540251396596431732177734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Some of the staff used to hit you and things like that, throw you in your room and things like that.\",\"start\":1816842,\"end\":1820676,\"confidence\":0.74064326000000002547807298469706438481807708740234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":1823137,\"end\":1823317,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I know you've just said that, but I'll ask the same question again.\",\"start\":1825569,\"end\":1828060,\"confidence\":0.68349504000000005365933475331985391676425933837890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Did anything happen there that as an adult you now consider to be abuse, neglect, or harmful?\",\"start\":1828174,\"end\":1832752,\"confidence\":0.7850904499999999952564166960655711591243743896484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":1833560,\"end\":1833834,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And how would you label that?\",\"start\":1834221,\"end\":1836010,\"confidence\":0.789768000000000025551116777933202683925628662109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Physical abuse, getting hit and battered, and cleaning your room and locked in your room.\",\"start\":1837219,\"end\":1840298,\"confidence\":0.87644880000000002784332764349528588354587554931640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I haven't done that.\",\"start\":1840427,\"end\":1841330,\"confidence\":0.60463845999999998870322315269731916487216949462890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I just didn't like the place at all.\",\"start\":1843199,\"end\":1844670,\"confidence\":0.97251790000000004621227844836539588868618011474609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I just couldn't stand it.\",\"start\":1844750,\"end\":1846189,\"confidence\":0.95413183999999995332785829305066727101802825927734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":1849060,\"end\":1849220,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And you've made a complaint, tell staff, as I said to you, you just get knocked.\",\"start\":1851478,\"end\":1855212,\"confidence\":0.49427164000000001209400579682551324367523193359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They just ignore you.\",\"start\":1855456,\"end\":1857307,\"confidence\":0.81751300000000004519762342169997282326221466064453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And who was responsible for the physical abuse?\",\"start\":1861039,\"end\":1864436,\"confidence\":0.7074929500000000093251628641155548393726348876953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The staff.\",\"start\":1865869,\"end\":1866271,\"confidence\":0.69549790000000000222968310481519438326358795166015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The staff.\",\"start\":1866448,\"end\":1866915,\"confidence\":0.69549790000000000222968310481519438326358795166015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And was there any, you know, was it just a particular set of staff or was it kind of all of them?\",\"start\":1867012,\"end\":1870491,\"confidence\":0.836760640000000055493956097052432596683502197265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, just this kind of, as I said to you, some of them are alright, some of them on me.\",\"start\":1871290,\"end\":1875689,\"confidence\":0.53657440000000000690505430611665360629558563232421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yeah, you know, it's not in order.\",\"start\":1876757,\"end\":1877824,\"confidence\":0.71146830000000005345128784028929658234119415283203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You probably notice that in all your claims you're dealing with someone.\",\"start\":1877905,\"end\":1879944,\"confidence\":0.67756486000000004654708618545555509626865386962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"A lot of people, some of the staff they like, and some of them they're just\\u2014 no.\",\"start\":1880187,\"end\":1883973,\"confidence\":0.486886140000000022798332111051422543823719024658203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":1884766,\"end\":1885025,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So can you give me one clear example of a time when you were physically abused?\",\"start\":1886530,\"end\":1892682,\"confidence\":0.62280889999999999862012600715388543903827667236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What happened beforehand, what happened during, and what happened after?\",\"start\":1893069,\"end\":1896394,\"confidence\":0.87064419999999997923367800467531196773052215576171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But it's just, just\\u2014 I can't even remember what happened before that.\",\"start\":1897910,\"end\":1902070,\"confidence\":0.560964699999999982793497110833413898944854736328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I remember getting hot grabbed and threw my room and things up.\",\"start\":1902135,\"end\":1905514,\"confidence\":0.86280875999999995240585803912836126983165740966796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So can you remember where it happened?\",\"start\":1906571,\"end\":1907970,\"confidence\":0.86287199999999997235278215157450176775455474853515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know, was it in a communal area?\",\"start\":1908018,\"end\":1909644,\"confidence\":0.8714577599999999701907427152036689221858978271484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was in a\\u2014 no, it wasn't in a communal area, it was in a private bit.\",\"start\":1910590,\"end\":1913458,\"confidence\":0.81568854999999995669668351183645427227020263671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"In a private what, sorry?\",\"start\":1914349,\"end\":1915289,\"confidence\":0.5803930999999999951199924907996319234371185302734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Just in a private bit.\",\"start\":1916035,\"end\":1917023,\"confidence\":0.78702645999999998327467665149015374481678009033203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"In a private bit of the unit.\",\"start\":1917671,\"end\":1919178,\"confidence\":0.758818030000000032231355362455360591411590576171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And so what did the member of staff do?\",\"start\":1921766,\"end\":1924274,\"confidence\":0.80683329999999997550474972740630619227886199951171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"He actually just grabbed me and And actually punched me and actually threw me on the bed, then locked the door.\",\"start\":1927324,\"end\":1934308,\"confidence\":0.766523700000000030030378184164874255657196044921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Did he physically hurt you apart from grabbing you?\",\"start\":1936950,\"end\":1939087,\"confidence\":0.52810670000000003998508191216387785971164703369140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yes, he actually whacked me.\",\"start\":1940001,\"end\":1941061,\"confidence\":0.726335469999999983059524311101995408535003662109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"He actually punched me.\",\"start\":1943042,\"end\":1946874,\"confidence\":0.72567459999999994746389120336971245706081390380859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And where did that hit?\",\"start\":1947266,\"end\":1948130,\"confidence\":0.77232730000000004988436330677359364926815032958984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"At my face.\",\"start\":1949733,\"end\":1950325,\"confidence\":0.67035294000000000824712742542033083736896514892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, and was there a mark after, I'm assuming?\",\"start\":1951910,\"end\":1954403,\"confidence\":0.9026747299999999807340600455063395202159881591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, I suppose.\",\"start\":1955070,\"end\":1955815,\"confidence\":0.716240800000000010783196557895280420780181884765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And then he locked you in your room?\",\"start\":1957008,\"end\":1958134,\"confidence\":0.61758166999999997148762531651300378143787384033203125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":1960300,\"end\":1960655,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And how long were you left for?\",\"start\":1961220,\"end\":1962448,\"confidence\":0.85448175999999997909384319427772425115108489990234375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, a good few hours.\",\"start\":1963481,\"end\":1964337,\"confidence\":0.7231300499999999686906448914669454097747802734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And can you remember what happened when you were let out of your room?\",\"start\":1967747,\"end\":1969867,\"confidence\":0.84147220000000000350581785824033431708812713623046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I was just like, my roommate, quite a nice staff actually, what happened to your face?\",\"start\":1971132,\"end\":1975255,\"confidence\":0.71664625000000004018119170723366551101207733154296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I said he whacked me, and then all of a sudden, and get caught up a bit, I fail.\",\"start\":1976079,\"end\":1981512,\"confidence\":0.711384699999999980946085997857153415679931640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That's what they used to say.\",\"start\":1981931,\"end\":1982847,\"confidence\":0.74772749999999998937738610038650222122669219970703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Obviously, a young lady and they're adults, they've got to believe they're adults.\",\"start\":1984842,\"end\":1988380,\"confidence\":0.59068525000000005054090479461592622101306915283203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, that's what happens.\",\"start\":1989827,\"end\":1994275,\"confidence\":0.63284160000000000412256895288010127842426300048828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, now how often did this happen?\",\"start\":1996730,\"end\":1999260,\"confidence\":0.72298549999999994764010580183821730315685272216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"A couple of times.\",\"start\":2000613,\"end\":2001403,\"confidence\":0.6749475000000000335376171278767287731170654296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But it wasn't a regular occurrence?\",\"start\":2003369,\"end\":2004916,\"confidence\":0.70891040000000005161240324014215730130672454833984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, it's just Couple of times with certain staff, yes.\",\"start\":2006402,\"end\":2009002,\"confidence\":0.836978259999999973928197505301795899868011474609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And did it ever change or become worse?\",\"start\":2009576,\"end\":2011546,\"confidence\":0.781643199999999982452436597668565809726715087890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, not really, no.\",\"start\":2013722,\"end\":2015189,\"confidence\":0.59067919999999995983586131842457689344882965087890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Just kind of the same people all the time.\",\"start\":2015334,\"end\":2016881,\"confidence\":0.80756724000000001950638761627487838268280029296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They just used to hit me and grab me and throw me in the room.\",\"start\":2017026,\"end\":2020572,\"confidence\":0.80633790000000005182556606087018735706806182861328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Never liked the place, never liked Newfield at all.\",\"start\":2020975,\"end\":2022748,\"confidence\":0.96321920000000005313012252372573129832744598388671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":2024610,\"end\":2025434,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":2027939,\"end\":2028133,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what was the immediate effect from this?\",\"start\":2029393,\"end\":2030848,\"confidence\":0.82731209999999999471498313141637481749057769775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know, was there still, was there any bedwetting, sleep problems?\",\"start\":2030945,\"end\":2033579,\"confidence\":0.5965823500000000390031118513434194028377532958984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You're bedwetting, you don't want to go to sleep and then this happens to you.\",\"start\":2034350,\"end\":2038815,\"confidence\":0.8897842000000000250992115979897789657115936279296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You lie awake all night thinking you've got to clean the hickey and all that as well.\",\"start\":2039621,\"end\":2042136,\"confidence\":0.55075700000000005207567710385774262249469757080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":2048263,\"end\":2048425,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's kind of one of the places I like to forget.\",\"start\":2048668,\"end\":2050692,\"confidence\":0.57562846000000000845631120682810433208942413330078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I just don't like that at all.\",\"start\":2050789,\"end\":2052069,\"confidence\":0.96185609999999999164543851293274201452732086181640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, absolutely understandable.\",\"start\":2052717,\"end\":2054271,\"confidence\":0.61704325999999998231260178727097809314727783203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Just going to ask really quick, just like I asked with the old one, in Newfield, what were the staff like when you did wet the bed?\",\"start\":2055150,\"end\":2062112,\"confidence\":0.84118709999999996540509528131224215030670166015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, some, as I said, some of them used to change it, some of them didn't bother at all.\",\"start\":2063283,\"end\":2067449,\"confidence\":0.66050260000000005078391041024588048458099365234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And the ones that didn't bother, was that left to you to deal with?\",\"start\":2067850,\"end\":2070301,\"confidence\":0.527191100000000023584334485349245369434356689453125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":2071199,\"end\":2071455,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, and was that so, for example, you would have to change your own bedsheets or go for a quick bath, clean off?\",\"start\":2071856,\"end\":2080172,\"confidence\":0.85992025999999999186229615588672459125518798828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's a good day yourself, yes.\",\"start\":2081070,\"end\":2082608,\"confidence\":0.959922399999999953479346004314720630645751953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, and some, some would help and some just wouldn't?\",\"start\":2083554,\"end\":2086358,\"confidence\":0.61795560000000004929887609250727109611034393310546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Some of them are all right, some of them Okay, um, did the same thing happen to anyone else, or did you ever witness anything?\",\"start\":2086983,\"end\":2101697,\"confidence\":0.78515699999999999381117277152952738106250762939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, I'm sure a few people in here now, you've witnessed it, you've seen it happening, and things like that.\",\"start\":2102039,\"end\":2109673,\"confidence\":0.7397894000000000414019041272695176303386688232421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And would other people have seen it happening to you?\",\"start\":2111177,\"end\":2112956,\"confidence\":0.79981846000000000884710971149615943431854248046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":2113214,\"end\":2113457,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":2118646,\"end\":2118999,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you tell anyone what was happening?\",\"start\":2120333,\"end\":2122133,\"confidence\":0.815003200000000038727421269868500530719757080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, I told other members of staff, but as I said to you, when you're that young, they don't believe you.\",\"start\":2122905,\"end\":2126874,\"confidence\":0.527322199999999963182517603854648768901824951171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Actually, they don't think I'm as bad as much as you do, you know.\",\"start\":2129257,\"end\":2132183,\"confidence\":0.50487333999999994826879401443875394761562347412109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what was different about this care placement compared to the others?\",\"start\":2138333,\"end\":2141238,\"confidence\":0.8216061999999999532207084484980441629886627197265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Just, just, I don't know what it was.\",\"start\":2142570,\"end\":2145140,\"confidence\":0.641640699999999952751750242896378040313720703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I just, I couldn't take that.\",\"start\":2145180,\"end\":2146060,\"confidence\":0.92254080000000004968541134076076559722423553466796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I just didn't like it.\",\"start\":2146060,\"end\":2147020,\"confidence\":0.943248599999999992604671206208877265453338623046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I couldn't take the voice at all.\",\"start\":2148140,\"end\":2149480,\"confidence\":0.93653120000000000811013478596578352153301239013671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I just couldn't make it.\",\"start\":2149480,\"end\":2150540,\"confidence\":0.85702675999999999856271415410446934401988983154296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Some homes you mustn't go around, some homes you don't.\",\"start\":2151770,\"end\":2154790,\"confidence\":0.5919993500000000352656570612452924251556396484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, absolutely.\",\"start\":2155160,\"end\":2157900,\"confidence\":0.5014298999999999839616293684230186045169830322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, I'm now going to move on to Balrossie.\",\"start\":2158090,\"end\":2160510,\"confidence\":0.84422180000000002220161832156009040772914886474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So just for your knowledge, there is only 2 placements left, so we're going to do Balrossie now and then we'll do Kibble, and then that is everything for the in-depth of each placement.\",\"start\":2160520,\"end\":2168880,\"confidence\":0.85706925000000000469668748337426222860813140869140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":2168880,\"end\":2169380,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, would you like to take a break at all, or you're happy to continue?\",\"start\":2170032,\"end\":2172779,\"confidence\":0.81762904000000002913139951488119550049304962158203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, Marie, I've got a can.\",\"start\":2173551,\"end\":2174530,\"confidence\":0.7171848400000000456344650956452824175357818603515625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Perfect.\",\"start\":2175494,\"end\":2176057,\"confidence\":0.76724212999999996664968193726963363587856292724609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What type of setting was Balrossie?\",\"start\":2177744,\"end\":2179286,\"confidence\":0.8629828699999999574998810203396715223789215087890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was it a residential school or a house?\",\"start\":2179350,\"end\":2181914,\"confidence\":0.8469252000000000446533476861077360808849334716796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"A residential de-listed school.\",\"start\":2182398,\"end\":2184076,\"confidence\":0.7249486000000000540666178494575433433055877685546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was\\u2014 there was what, 1, 2, 3\\u2014 I think it was like 1, 2, 3, 5 houses.\",\"start\":2184172,\"end\":2190585,\"confidence\":0.8881984000000000545327338841161690652370452880859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's actually turned into flats now.\",\"start\":2192833,\"end\":2195113,\"confidence\":0.51609979999999999744630940767819993197917938232421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's in Kilmacomb, and Some of the flats are worth a fortune.\",\"start\":2195242,\"end\":2199641,\"confidence\":0.52328110000000005452847062770160846412181854248046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, and how long were you in there for?\",\"start\":2200219,\"end\":2202740,\"confidence\":0.84570014000000004461554681256529875099658966064453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I believe that looks like a year and a half, 2 years maybe.\",\"start\":2202805,\"end\":2205888,\"confidence\":0.7888052500000000133439925775746814906597137451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Looks like you were there for about 1, 2\\u2014 I'm trying to work out\\u2014 2 years minus 1 month, right?\",\"start\":2206338,\"end\":2214320,\"confidence\":0.8291377399999999564528252449235878884792327880859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"About 23 months, that's it.\",\"start\":2214834,\"end\":2216696,\"confidence\":0.83012929999999995889226056533516384661197662353515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, yeah, I remember that because I ain't got no memorable losses because I remember talking to a couple of police officers and they said it was getting renovated on the flats.\",\"start\":2217724,\"end\":2228358,\"confidence\":0.5785271499999999900154534770990721881389617919921875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Wow, okay.\",\"start\":2229486,\"end\":2230437,\"confidence\":0.88332209999999999894271240918897092342376708984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And it was a lassie building, so they didn't understand that.\",\"start\":2231098,\"end\":2232919,\"confidence\":0.5719414400000000231472085943096317350864410400390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so again, kind of like what with the rest, what was your daily life?\",\"start\":2234530,\"end\":2242175,\"confidence\":0.83703179999999999250093196678790263831615447998046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So what was the actual accommodation like?\",\"start\":2242240,\"end\":2243958,\"confidence\":0.816007139999999964175003697164356708526611328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you have your own bedroom?\",\"start\":2244022,\"end\":2245287,\"confidence\":0.8634634599999999604591494062333367764949798583984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, it was dormitories.\",\"start\":2245886,\"end\":2246988,\"confidence\":0.6460873499999999491905100512667559087276458740234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, and how many did you share with?\",\"start\":2249561,\"end\":2251993,\"confidence\":0.8933211599999999474874812221969477832317352294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"4.\",\"start\":2254589,\"end\":2254654,\"confidence\":0.52513105000000004363158723208471201360225677490234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And were they 4 other males?\",\"start\":2254767,\"end\":2256075,\"confidence\":0.8914212999999999720301957495394162833690643310546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, yes, it was just boys.\",\"start\":2256140,\"end\":2260952,\"confidence\":0.67984473999999994742182707341271452605724334716796875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":2261630,\"end\":2261872,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Okay, no problem.\",\"start\":2262115,\"end\":2263859,\"confidence\":0.58404654000000000291237256533349864184856414794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I just have to cheque just because sometimes it can be mixed.\",\"start\":2263907,\"end\":2266417,\"confidence\":0.7226755000000000261906052401172928512096405029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about bathroom-wise?\",\"start\":2267704,\"end\":2268992,\"confidence\":0.8212175999999999920220261628855951130390167236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was just a 1-bed shared bathroom, yes.\",\"start\":2271548,\"end\":2274041,\"confidence\":0.80887089999999994827106775119318626821041107177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was that just shared between the 4 of you in the dormitory, or was it shared between everyone?\",\"start\":2274445,\"end\":2278379,\"confidence\":0.8985086700000000092813934315927326679229736328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There was 30 people in there.\",\"start\":2279143,\"end\":2280572,\"confidence\":0.80358154000000003858161790049052797257900238037109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was 30 of you?\",\"start\":2280828,\"end\":2281775,\"confidence\":0.85785085000000005361897592592868022620677947998046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"In the one floor, yes.\",\"start\":2282497,\"end\":2284872,\"confidence\":0.72434480000000001087556711354409344494342803955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was shared between us all.\",\"start\":2285001,\"end\":2286605,\"confidence\":0.700692529999999980105940267094410955905914306640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":2287231,\"end\":2287665,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Which I didn't agree with that either.\",\"start\":2288210,\"end\":2289655,\"confidence\":0.750761030000000051387587518547661602497100830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":2290120,\"end\":2290521,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were there showers, baths?\",\"start\":2291179,\"end\":2292463,\"confidence\":0.8694147500000000139408484756131656467914581298828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was just showers and urinals and sinks.\",\"start\":2293169,\"end\":2297759,\"confidence\":0.6911131999999999830919250598526559770107269287109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There wasn't any baths, no.\",\"start\":2297903,\"end\":2299123,\"confidence\":0.5991962600000000360722651748801581561565399169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":2299267,\"end\":2299524,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about any routines?\",\"start\":2300391,\"end\":2302188,\"confidence\":0.85184055999999996888760733781964518129825592041015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was there any specific routines that they kept you in?\",\"start\":2302252,\"end\":2305205,\"confidence\":0.8682225999999999555001295448164455592632293701171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, not really.\",\"start\":2306950,\"end\":2308030,\"confidence\":0.59273153999999994567815519985742866992950439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"She used to tell you in the morning, \\\"I'm going to shower.\",\"start\":2308030,\"end\":2309830,\"confidence\":0.8579497000000000372921249436330981552600860595703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"If you want a shower, go out.\\\" Okay.\",\"start\":2309950,\"end\":2312110,\"confidence\":0.82157899999999994822275084516149945557117462158203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about your school?\",\"start\":2312590,\"end\":2313330,\"confidence\":0.84222209999999997354080960576538927853107452392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you still do schoolwork?\",\"start\":2313330,\"end\":2314490,\"confidence\":0.8032833999999999807783979122177697718143463134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"School was in Neeples.\",\"start\":2315130,\"end\":2316980,\"confidence\":0.81014160000000001726760956444195471704006195068359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, it was in there.\",\"start\":2317410,\"end\":2318790,\"confidence\":0.711504759999999958353100737440399825572967529296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was a boys' school, yes.\",\"start\":2318790,\"end\":2320350,\"confidence\":0.8875526000000000248491005550022237002849578857421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You had to go to school.\",\"start\":2320350,\"end\":2321370,\"confidence\":0.60888149999999996442312522049178369343280792236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":2323230,\"end\":2324410,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about the food?\",\"start\":2324410,\"end\":2325330,\"confidence\":0.84686870000000002978168822664883919060230255126953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you remember anything about the food?\",\"start\":2325330,\"end\":2326800,\"confidence\":0.87678719999999998879758322800626046955585479736328125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Food was actually quite good, actually.\",\"start\":2327430,\"end\":2329080,\"confidence\":0.97629434000000003823771521638263948261737823486328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"She used to take me, she used to get your dinner.\",\"start\":2329750,\"end\":2332850,\"confidence\":0.8608053300000000351843709722743369638919830322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You used to get your breakfast in your dormitory.\",\"start\":2333632,\"end\":2337466,\"confidence\":0.7291053499999999853997678656014613807201385498046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":2338304,\"end\":2338546,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Then lunchtime, there was a big canteen for everybody in the full home.\",\"start\":2338626,\"end\":2342186,\"confidence\":0.63347644000000002950656607936252839863300323486328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then at tea time, you used to bring your dinner.\",\"start\":2343266,\"end\":2345471,\"confidence\":0.88928145000000002884377181544550694525241851806640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then at supper time, you bring your dinner.\",\"start\":2346038,\"end\":2348389,\"confidence\":0.8722164599999999712309772803564555943012237548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":2351072,\"end\":2351506,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And were you given, like, a choice with the food?\",\"start\":2353724,\"end\":2355604,\"confidence\":0.79948750000000001758593271006247960031032562255859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was there options, or was it just kind of whatever was given you had to eat?\",\"start\":2355668,\"end\":2358449,\"confidence\":0.75503796000000000798735300122643820941448211669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was kind of breakfast options when you went into the big canteen on time, you'd get up to choice options.\",\"start\":2359740,\"end\":2366214,\"confidence\":0.84355586999999998543131596306920982897281646728515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":2366782,\"end\":2367202,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Nighttime and suppertime, suppertime used to get\\u2014 they used to\\u2014 that was a good thing about suppertime in Bullrocks.\",\"start\":2367995,\"end\":2374625,\"confidence\":0.9000027999999999916980186753789894282817840576171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You used to go shopping with the staff.\",\"start\":2374771,\"end\":2376776,\"confidence\":0.81328210000000000778896946940221823751926422119140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They used to take the boys shopping and you could pick which you liked, if you know what I mean.\",\"start\":2376873,\"end\":2381138,\"confidence\":0.84597014999999997630908410428673960268497467041015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh right, okay.\",\"start\":2381413,\"end\":2381994,\"confidence\":0.5955456500000000374939190805889666080474853515625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That was quite good.\",\"start\":2383012,\"end\":2383723,\"confidence\":0.979251599999999999823785401531495153903961181640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":2383998,\"end\":2384256,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Back then it was unheard of.\",\"start\":2384792,\"end\":2386650,\"confidence\":0.71844479999999999453308419106178916990756988525390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So they used to\\u2014 we used to go shopping then, but I think that was even just take you for an hour or two or something.\",\"start\":2388990,\"end\":2394775,\"confidence\":0.8250831400000000481753659187234006822109222412109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So you would go shopping with the staff for the food?\",\"start\":2395467,\"end\":2398135,\"confidence\":0.84692763999999998159040615064441226422786712646484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"For supper time, just no for dinners and lunches, not just late at night.\",\"start\":2398891,\"end\":2404361,\"confidence\":0.73805350000000002896882733693928457796573638916015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Used to be yourself at about 7, 8 o'clock.\",\"start\":2404602,\"end\":2406670,\"confidence\":0.89745474000000002856580749721615575253963470458984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They used to take you shopping, you pick what you wanted.\",\"start\":2406817,\"end\":2409824,\"confidence\":0.7258210000000000494679852636181749403476715087890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Nice, okay.\",\"start\":2410313,\"end\":2411277,\"confidence\":0.7691318000000000321136894854134880006313323974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was like 12 people in there, 12 or 16 around the dormitory, so you had to\\u2014 they couldn't exactly get everybody a bit of activity, you know what I mean?\",\"start\":2412144,\"end\":2420978,\"confidence\":0.6686361400000000454468818134046159684658050537109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, understandable.\",\"start\":2422955,\"end\":2423846,\"confidence\":0.5260529000000000454662085758172906935214996337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Back then, you're young, it was\\u2014 when you're young boys, it was like hot dogs and buggers, chips.\",\"start\":2424575,\"end\":2430811,\"confidence\":0.5777164999999999661639549231040291488170623779296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That was the main thing.\",\"start\":2431198,\"end\":2432132,\"confidence\":0.74937880000000001157189899458899162709712982177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":2432712,\"end\":2432986,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, and how was\\u2014 what was the staff like in there?\",\"start\":2436501,\"end\":2442377,\"confidence\":0.86960260000000000335518279825919307768344879150390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was it half and half?\",\"start\":2443249,\"end\":2444962,\"confidence\":0.86312780000000000057980287238024175167083740234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Some of them were alright, some of them weren't.\",\"start\":2445027,\"end\":2446465,\"confidence\":0.609381500000000020378365661599673330783843994140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, just the same as before.\",\"start\":2447066,\"end\":2449372,\"confidence\":0.537061000000000010601297617540694773197174072265625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Ah, yeah, it's kind of\\u2014 some of them are nice, very nice actually.\",\"start\":2449839,\"end\":2453483,\"confidence\":0.9713127999999999762081870358088053762912750244140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Some of them are, and some of them are just assholes, basically.\",\"start\":2453548,\"end\":2458293,\"confidence\":0.9457825399999999493871882805251516401767730712890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, fair enough.\",\"start\":2458844,\"end\":2459524,\"confidence\":0.51567423000000001120923798225703649222850799560546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Keep saying that about people, you know.\",\"start\":2459750,\"end\":2461807,\"confidence\":0.5145663000000000320000026476918719708919525146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, you're all right.\",\"start\":2463817,\"end\":2464442,\"confidence\":0.50387733999999995138097119706799276173114776611328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'd rather you were honest.\",\"start\":2464492,\"end\":2465364,\"confidence\":0.61241274999999995021227050528977997601032257080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about the other children?\",\"start\":2467273,\"end\":2468168,\"confidence\":0.73538950000000002926725528595852665603160858154296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you get along with them?\",\"start\":2468249,\"end\":2469258,\"confidence\":0.8545122000000000550556933376356028020381927490234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Eh, half and half.\",\"start\":2470710,\"end\":2471998,\"confidence\":0.594698249999999983828047334100119769573211669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Some of them not.\",\"start\":2472110,\"end\":2472835,\"confidence\":0.527674399999999987898036124533973634243011474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Some of them, I dunno.\",\"start\":2473302,\"end\":2474638,\"confidence\":0.66089330000000001685833694864413700997829437255859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You've been in a dorm before.\",\"start\":2475073,\"end\":2476619,\"confidence\":0.67661870000000001734719035084708593785762786865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The 4Es used to stick together, if you know what I mean.\",\"start\":2478202,\"end\":2479937,\"confidence\":0.82287589999999999346158574553555808961391448974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":2480355,\"end\":2480692,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then there's 4 and there's 4 there.\",\"start\":2481174,\"end\":2482733,\"confidence\":0.7449018400000000372784825231065042316913604736328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You're kind of stuck between the 4Es, if you know what I mean.\",\"start\":2483102,\"end\":2485962,\"confidence\":0.6276858400000000504093122799531556665897369384765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so you kind of have no real choice but to try and get along.\",\"start\":2486300,\"end\":2489203,\"confidence\":0.71991490000000002424940248602069914340972900390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Well, you kept together because it was actually just, it was just a joke, to be honest with you.\",\"start\":2489860,\"end\":2496100,\"confidence\":0.70145559999999995692832044369424693286418914794921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I didn't understand it.\",\"start\":2496100,\"end\":2497410,\"confidence\":0.85409939999999995308144207228906452655792236328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So it was like 40 hours in a room, we go in, well, you tried to go in, but you didn't get a choice.\",\"start\":2498320,\"end\":2503460,\"confidence\":0.494318160000000006437659294533659704029560089111328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You were in a room and they used to just, when you're in here, that's it.\",\"start\":2503460,\"end\":2507040,\"confidence\":0.8094268000000000018445689420332200825214385986328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":2507040,\"end\":2508220,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then there was their boys in another room you used to like, and then there were boys in another room you didn't like.\",\"start\":2508220,\"end\":2512020,\"confidence\":0.52282729999999999481730128536582924425601959228515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So they could make it that way, as soon as they could see that you didn't get on there.\",\"start\":2512780,\"end\":2516000,\"confidence\":0.60768140000000003819735638899146579205989837646484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, absolutely.\",\"start\":2516430,\"end\":2517444,\"confidence\":0.5014298999999999839616293684230186045169830322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You'd love to chew it, chew your end in, if you know what I mean.\",\"start\":2518313,\"end\":2520132,\"confidence\":0.475091219999999980760918560918071307241916656494140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes, of course.\",\"start\":2520550,\"end\":2521275,\"confidence\":0.49881916999999997841541699017398059368133544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were there any rules in Balrostie that you can remember?\",\"start\":2521693,\"end\":2524639,\"confidence\":0.8741702000000000083446138887666165828704833984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, no.\",\"start\":2525973,\"end\":2526560,\"confidence\":0.53180579999999999518678350796108134090900421142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what about any punishments?\",\"start\":2529909,\"end\":2530954,\"confidence\":0.6942424000000000372523345504305325448513031005859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Ah, there was punishments.\",\"start\":2532002,\"end\":2532825,\"confidence\":0.5674698400000000031440094971912913024425506591796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I used to get locked in your room and a few of the guys in there that I still know who they are, they used to hit you and throw you about and lock you in your room and all that, didn't they?\",\"start\":2532889,\"end\":2542196,\"confidence\":0.5192799999999999638333747498109005391597747802734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"A lot of them in that Balrossie are just going to like them.\",\"start\":2543053,\"end\":2545313,\"confidence\":0.61308974000000004966892674929113127291202545166015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"The worst thing about Balrossie was the teachers were the worst.\",\"start\":2545618,\"end\":2548567,\"confidence\":0.9723517999999999883442569625913165509700775146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Really?\",\"start\":2549369,\"end\":2549545,\"confidence\":0.6008134000000000529695398654439486563205718994140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, we'll get into that in a\\u2014 I'm just\\u2014 because I'm going to pop that into the other box in our note sheet, which is about the abuse.\",\"start\":2549706,\"end\":2556759,\"confidence\":0.73748475000000002221867134721833281219005584716796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I would ask, you know, did anything happen there that you would now consider abuse to be?\",\"start\":2556984,\"end\":2560623,\"confidence\":0.608549650000000053040594139019958674907684326171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Sexual, physical, emotional, or neglect?\",\"start\":2560992,\"end\":2562835,\"confidence\":0.68100130000000003160920414302381686866283416748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Which of those would you say happened in Balrossie?\",\"start\":2563092,\"end\":2565176,\"confidence\":0.9039367400000000163373670147848315536975860595703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Physical and neglect.\",\"start\":2565977,\"end\":2567901,\"confidence\":0.8291484000000000076369133239495567977428436279296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Because there was a few of them that used to hit you and throw your boot and batter you and lock you in your room.\",\"start\":2568206,\"end\":2572739,\"confidence\":0.7562107399999999923778659649542532861232757568359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And the teachers, some of the teachers that used to go, they were worse than the actual staff you dealt with when you were in your dorm.\",\"start\":2573787,\"end\":2580085,\"confidence\":0.95480160000000002806785914799547754228115081787109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, you can actually handle a lot.\",\"start\":2580635,\"end\":2584552,\"confidence\":0.727325439999999989737489158869720995426177978515625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, I can basically\\u2014 you can actually handle your heat even though you have a really cold kidney.\",\"start\":2584616,\"end\":2590503,\"confidence\":0.5841610999999999886966861595283262431621551513671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You know what I'm saying?\",\"start\":2591184,\"end\":2591930,\"confidence\":0.702246600000000054109250413603149354457855224609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":2591979,\"end\":2592093,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"You'd love to bump into them outside.\",\"start\":2594463,\"end\":2596708,\"confidence\":0.85067970000000003860662900478928349912166595458984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Right, yes.\",\"start\":2597510,\"end\":2598713,\"confidence\":0.51666033000000000097173824542551301419734954833984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Can you give me one clear example, so one clear time where this physical abuse and neglect happened?\",\"start\":2599499,\"end\":2605304,\"confidence\":0.79147964999999997903756820960552431643009185791015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Happened a few times in there.\",\"start\":2605930,\"end\":2607068,\"confidence\":0.840859950000000022640733732259832322597503662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"A few times?\",\"start\":2607293,\"end\":2607822,\"confidence\":0.80545869999999997190798239898867905139923095703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you give me like one really key one that you'll always remember?\",\"start\":2607918,\"end\":2611222,\"confidence\":0.5007711599999999929622163108433596789836883544921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I was in the shower and I was refusing to go to school to get a shower and the guy just bounced my knee plate off the tiles in the shower.\",\"start\":2612088,\"end\":2619401,\"confidence\":0.67747754000000004470649628274259157478809356689453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And actually just battered me and then told me get a shower and just walked up.\",\"start\":2620350,\"end\":2624991,\"confidence\":0.781894859999999969346617945120669901371002197265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And was that a teacher or a staff member?\",\"start\":2625640,\"end\":2627003,\"confidence\":0.8194611000000000533560751136974431574344635009765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That was a staff member.\",\"start\":2628110,\"end\":2629017,\"confidence\":0.78907249999999995448973777456558309495449066162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And did you say you hit your head off the tiles?\",\"start\":2629763,\"end\":2631352,\"confidence\":0.58535146999999998485009200521744787693023681640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, both my heels right off the tiles in the shower and told me get a shower on that.\",\"start\":2632032,\"end\":2637622,\"confidence\":0.75523079999999997991011468911892734467983245849609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Then I was refusing to go to school and get a shower.\",\"start\":2637865,\"end\":2640050,\"confidence\":0.57471525999999995004685615640482865273952484130859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I remember that, and I didn't actually know the guy's name.\",\"start\":2640131,\"end\":2642818,\"confidence\":0.72165555000000003449400765020982362329959869384765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So what was his name?\",\"start\":2642866,\"end\":2644210,\"confidence\":0.84158779999999999699156205679173581302165985107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Derek.\",\"start\":2645910,\"end\":2646184,\"confidence\":0.63542390000000004146585297348792664706707000732421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I can't remember his second name.\",\"start\":2646427,\"end\":2647396,\"confidence\":0.5015897000000000272024180958396755158901214599609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Derek.\",\"start\":2647719,\"end\":2648139,\"confidence\":0.63542390000000004146585297348792664706707000732421875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's okay, it's good.\",\"start\":2648188,\"end\":2649481,\"confidence\":0.90637290000000003686864147312007844448089599609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He bounced my head right off the tiles in the shower and told me I'd get a washing or that.\",\"start\":2649594,\"end\":2654700,\"confidence\":0.718351839999999963737309371936134994029998779296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He told you you would get a lashing?\",\"start\":2656517,\"end\":2657790,\"confidence\":0.60993339999999995892920878759468905627727508544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"A wash. A wash. A lash.\",\"start\":2658708,\"end\":2660577,\"confidence\":0.71902940000000004072688852829742245376110076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"A wash.\",\"start\":2660947,\"end\":2661253,\"confidence\":0.68147060000000003743281240531359799206256866455078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":2661447,\"end\":2661624,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":2663993,\"end\":2664283,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And did he do anything else other than bounce your head off the shower tiles?\",\"start\":2664542,\"end\":2667997,\"confidence\":0.69166870000000002516316044420818798243999481201171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I just grabbed me before, told me that Yeah, I showed up, we were going to school.\",\"start\":2668740,\"end\":2672395,\"confidence\":0.8605026000000000063749894252396188676357269287109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":2674630,\"end\":2674726,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can I ask when this happened?\",\"start\":2675547,\"end\":2676753,\"confidence\":0.8498181000000000206995309781632386147975921630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were you in the\\u2014 was it in the shower room?\",\"start\":2676995,\"end\":2678572,\"confidence\":0.89268409999999998039044157849275507032871246337890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":2679392,\"end\":2679585,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And were you clothed?\",\"start\":2680148,\"end\":2681114,\"confidence\":0.82901173999999999697507746532210148870944976806640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, just my pyjama bottoms on.\",\"start\":2682130,\"end\":2684581,\"confidence\":0.766200070000000010850271792151033878326416015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":2684904,\"end\":2685210,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I remember it well.\",\"start\":2687630,\"end\":2688823,\"confidence\":0.6834314999999999695745600547525100409984588623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It might sound silly, but for the, you know, the\\u2014 not the truthfulness, but for the redress to really understand this, can you remember what, even anything about the pyjama bottoms?\",\"start\":2690604,\"end\":2699835,\"confidence\":0.5560692499999999593995880786678753793239593505859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know what colour they were?\",\"start\":2699884,\"end\":2700740,\"confidence\":0.81106180000000005492211130331270396709442138671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They were blue.\",\"start\":2701632,\"end\":2702217,\"confidence\":0.711885749999999983828047334100119769573211669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did they have any patterns?\",\"start\":2703175,\"end\":2704134,\"confidence\":0.8780141500000000487347051603137515485286712646484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, just blue.\",\"start\":2704914,\"end\":2705547,\"confidence\":0.64248570000000004842632961299386806786060333251953125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Okay, no problem.\",\"start\":2709810,\"end\":2711820,\"confidence\":0.58404654000000000291237256533349864184856414794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what happened after that?\",\"start\":2711916,\"end\":2712881,\"confidence\":0.79126079999999998637605358453583903610706329345703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know, was the bruising\\u2014 was there any marks?\",\"start\":2713042,\"end\":2715229,\"confidence\":0.7908197599999999827247165740118362009525299072265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Ah, there was bruising and fear and things like that.\",\"start\":2715374,\"end\":2718060,\"confidence\":0.64013785000000000824371682028868235647678375244140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I just got a shower and get ready and went to school because I didn't know how to deal with the guy again because he was just\\u2014 he was a moron, just evil.\",\"start\":2718189,\"end\":2725851,\"confidence\":0.97736823999999999923460336503922007977962493896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Mm-hmm.\",\"start\":2734319,\"end\":2734769,\"confidence\":0.71720759999999994516173273950698785483837127685546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":2735928,\"end\":2736153,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"How often would this happen?\",\"start\":2737666,\"end\":2739162,\"confidence\":0.831398300000000034515323932282626628875732421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was it, you know, was the abuse a daily thing, or, you know, every now and then a thing?\",\"start\":2739211,\"end\":2743204,\"confidence\":0.51648294999999999621564938934170641005039215087890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Every now and then, yes.\",\"start\":2744130,\"end\":2745055,\"confidence\":0.659336029999999961859202812775038182735443115234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Every now and then, okay.\",\"start\":2745348,\"end\":2746192,\"confidence\":0.63761460000000003134346115984953939914703369140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And did it ever change or get worse?\",\"start\":2748151,\"end\":2749708,\"confidence\":0.78328805999999995268723296248936094343662261962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It changed for the staff.\",\"start\":2751005,\"end\":2751913,\"confidence\":0.82905810000000002002451537919114343822002410888671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It wasn't the same staff.\",\"start\":2751978,\"end\":2752886,\"confidence\":0.531402350000000023300117391045205295085906982421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was different staff at times, aye.\",\"start\":2753032,\"end\":2754330,\"confidence\":0.78510880000000005107807510285056196153163909912109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":2761411,\"end\":2761689,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":2761787,\"end\":2761967,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"The only thing I liked about Bullrossie was the food.\",\"start\":2762033,\"end\":2764850,\"confidence\":0.82937782999999998256868138923891820013523101806640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That was it.\",\"start\":2764916,\"end\":2765882,\"confidence\":0.55714494000000003293138206572621129453182220458984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Would you say the food was better than any other care setting?\",\"start\":2769150,\"end\":2771566,\"confidence\":0.74168610000000001480913169871200807392597198486328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Eh, no.\",\"start\":2773270,\"end\":2774529,\"confidence\":0.57808680000000001175664010588661767542362213134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":2775014,\"end\":2775240,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Because I've not got to the last one yet.\",\"start\":2776936,\"end\":2778389,\"confidence\":0.588615200000000005076117304270155727863311767578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay, go on then.\",\"start\":2779942,\"end\":2780725,\"confidence\":0.66250880000000000880078232512460090219974517822265625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I can't wait to hear about this full English breakfast.\",\"start\":2780774,\"end\":2782649,\"confidence\":0.97641957000000001443140718038193881511688232421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That was one of them.\",\"start\":2784406,\"end\":2786255,\"confidence\":0.68302830000000003263238568251836113631725311279296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Kemble was the best one.\",\"start\":2786512,\"end\":2787413,\"confidence\":0.94258386000000005111587597639299929141998291015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was it?\",\"start\":2787879,\"end\":2788233,\"confidence\":0.8071844999999999714646037318743765354156494140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Even though people say, even though a lot of people have bad things to say about it.\",\"start\":2788988,\"end\":2792268,\"confidence\":0.777031660000000012900045476271770894527435302734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, so what immediate effects did you experience while in Balrossie?\",\"start\":2793152,\"end\":2797013,\"confidence\":0.88521992999999998819049551457283087074756622314453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So, you know, again, pain, injury, fear, shame, sleep problems, bedwetting?\",\"start\":2797158,\"end\":2801003,\"confidence\":0.87963884999999997216235669839079491794109344482421875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes, all.\",\"start\":2801760,\"end\":2802291,\"confidence\":0.58430104999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"All of it?\",\"start\":2802951,\"end\":2803322,\"confidence\":0.74220030000000003500559841995709575712680816650390625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I couldn't wait to get out.\",\"start\":2804175,\"end\":2804916,\"confidence\":0.8054601999999999595303279420477338135242462158203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I just hated the place.\",\"start\":2804996,\"end\":2806252,\"confidence\":0.97531690000000004214797399981762282550334930419921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what about And with, am I on Balrossie?\",\"start\":2808684,\"end\":2812000,\"confidence\":0.888396900000000044883563532494008541107177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, Balrossie.\",\"start\":2812000,\"end\":2812760,\"confidence\":0.68938310000000002641940000103204511106014251708984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about with Balrossie with the bedwetting?\",\"start\":2812760,\"end\":2814400,\"confidence\":0.84044039999999997636592752314754761755466461181640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, I used to do that quite a lot, yes.\",\"start\":2815400,\"end\":2817480,\"confidence\":0.7356317999999999468485611942014656960964202880859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what would happen in this institute for that?\",\"start\":2817480,\"end\":2820040,\"confidence\":0.69861980000000001300719532082439400255680084228515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know, were the staff helpful?\",\"start\":2820040,\"end\":2821770,\"confidence\":0.72652452999999994620594634398003108799457550048828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were they not?\",\"start\":2821800,\"end\":2822170,\"confidence\":0.78438799999999997414334984568995423614978790283203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, you had to do it yourself because it was a dormitory.\",\"start\":2822820,\"end\":2824700,\"confidence\":0.63323090000000004096136763109825551509857177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That's what dormitories were like.\",\"start\":2825360,\"end\":2826760,\"confidence\":0.6822120000000000406004119213321246206760406494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You had to change all your own beds and things like that.\",\"start\":2826760,\"end\":2829290,\"confidence\":0.6754554999999999864712663111276924610137939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was there ever any comfort from staff?\",\"start\":2831220,\"end\":2833160,\"confidence\":0.713663939999999996643964550457894802093505859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"You know, \\\"Oh, it's okay.\\\" No, yeah, some of them were alright, as I said to you.\",\"start\":2833160,\"end\":2836420,\"confidence\":0.54809684000000002956909384010941721498966217041015625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, some of them are nice and some of them\\u2014 you see, you probably notice that yourself with people when you do interviews.\",\"start\":2836550,\"end\":2842570,\"confidence\":0.56169109999999999871533873374573886394500732421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"People probably tell you some of the staff are brand new, some of them are mummin'.\",\"start\":2842570,\"end\":2844880,\"confidence\":0.64149343999999997034677789997658692300319671630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You'll probably notice that a lot.\",\"start\":2846070,\"end\":2847950,\"confidence\":0.71657219999999999249240545395878143608570098876953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, and it's always the bad ones that people remember the names of, never the good ones.\",\"start\":2847950,\"end\":2853080,\"confidence\":0.6549644999999999495088331968872807919979095458984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Well, I say good ones, I say good ones, but you know, I remember a lot of the names of the good ones that I like.\",\"start\":2853970,\"end\":2860150,\"confidence\":0.78356930000000002412008370811236090958118438720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you give me some of the names that you remember?\",\"start\":2860430,\"end\":2862290,\"confidence\":0.9119745999999999686025375922326929867267608642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I can remember first names, I can't remember.\",\"start\":2864351,\"end\":2866536,\"confidence\":0.62110060000000000268727262664469890296459197998046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"First names is perfectly fine.\",\"start\":2866617,\"end\":2867838,\"confidence\":0.64144500000000004291678123991005122661590576171875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"One of the good ones when I was in Bulrushy was a guy called Jimmy McWilliams.\",\"start\":2868609,\"end\":2872289,\"confidence\":0.9406160999999999550169604844995774328708648681640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay, he stayed in Johnstone.\",\"start\":2875295,\"end\":2877190,\"confidence\":0.87719345000000004120010999031364917755126953125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"He was a very nice man because he ended up coming to Kibble.\",\"start\":2877239,\"end\":2880049,\"confidence\":0.95633595999999998493734665316878817975521087646484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":2881798,\"end\":2882399,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Another guy called Thomas Shirky, he was, he was a mate in Bulrushy.\",\"start\":2882951,\"end\":2888376,\"confidence\":0.89682939999999999880486711845151148736476898193359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He was brand new, he came to Kibble as well.\",\"start\":2888441,\"end\":2890176,\"confidence\":0.848341299999999964853714118362404406070709228515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He came to He ended up in my night shift in Kibble as well.\",\"start\":2890307,\"end\":2893618,\"confidence\":0.90678035999999995198095348314382135868072509765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Oh God.\",\"start\":2894196,\"end\":2894581,\"confidence\":0.48049986000000000085918827608111314475536346435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You end up remembering half of them and then you go, ah, that's her second name, you kind of remember.\",\"start\":2895496,\"end\":2900791,\"confidence\":0.73186750000000000415667500419658608734607696533203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, what about, apart from Derek, can you remember any of the other bad staff members' names?\",\"start\":2901032,\"end\":2906376,\"confidence\":0.54772169999999997802575535388314165174961090087890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, there was Charles Horne.\",\"start\":2907130,\"end\":2908462,\"confidence\":0.7949621700000000235064590015099383890628814697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He was a teacher.\",\"start\":2908799,\"end\":2909457,\"confidence\":0.74812484000000001316266207140870392322540283203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, Charles Horne.\",\"start\":2910580,\"end\":2911623,\"confidence\":0.7629312999999999789224602864123880863189697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yep.\",\"start\":2912089,\"end\":2912265,\"confidence\":0.5606555300000000130467014969326555728912353515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And Thomas McCallum, he was, they were the head, they were two of the head teachers in the place.\",\"start\":2913629,\"end\":2917336,\"confidence\":0.9161591000000000040159875425160862505435943603515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They were They were famous for hitting people in Bullrossie.\",\"start\":2917400,\"end\":2921324,\"confidence\":0.5303772700000000117626086648670025169849395751953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I remember the two of them well.\",\"start\":2923750,\"end\":2924778,\"confidence\":0.56379360000000000585629322813474573194980621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know if they're still alive or not, but they were two\\u2014 Thomas McCallum and Cheryl Thorne.\",\"start\":2925405,\"end\":2931255,\"confidence\":0.87057260000000002975184543174691498279571533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Cheryl Thorne was the headteacher in the school.\",\"start\":2931319,\"end\":2933024,\"confidence\":0.9328286599999999761934077469049952924251556396484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Thomas McCallum was the headman.\",\"start\":2933508,\"end\":2935816,\"confidence\":0.86018603999999998510617160718538798391819000244140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And they were the ones who were quite well known for hitting people?\",\"start\":2937947,\"end\":2940610,\"confidence\":0.75086324999999998208721763148787431418895721435546875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":2941350,\"end\":2941415,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did they ever hit you?\",\"start\":2941826,\"end\":2942943,\"confidence\":0.720535200000000042308556658099405467510223388671875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes.\",\"start\":2943091,\"end\":2943157,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They were two main man in Cabell, eh, Bullroxy.\",\"start\":2946690,\"end\":2949820,\"confidence\":0.9011786600000000202470573640312068164348602294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You probably hear the names quite a lot if you're dealing with people from Bullroxy.\",\"start\":2950140,\"end\":2955240,\"confidence\":0.6040343999999999713423903813236393034458160400390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We do see a lot of names constantly popping up, yeah.\",\"start\":2955380,\"end\":2958380,\"confidence\":0.81157814999999999816537865626742132008075714111328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"If you're dealing with people from Bullroxy, they were two main mans.\",\"start\":2959140,\"end\":2962810,\"confidence\":0.69050270000000002479367822161293588578701019287109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":2964260,\"end\":2966340,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you ever tell anyone what was happening in this one?\",\"start\":2966340,\"end\":2969230,\"confidence\":0.82693033999999998595598071915446780622005462646484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yes, but they're the head teachers and things like that, so you're not going to believe them, are you?\",\"start\":2969420,\"end\":2973840,\"confidence\":0.57783704999999996321236039875657297670841217041015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Used to tell your kids, you used to tell your staff, you used to get ding dong, ding dong.\",\"start\":2976550,\"end\":2982444,\"confidence\":0.60179660000000001485176426285761408507823944091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, just to get knocked, because they were the head teachers.\",\"start\":2982897,\"end\":2985732,\"confidence\":0.51757980000000003428795025683939456939697265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They were the teachers in Morrosey, they were the worst.\",\"start\":2985861,\"end\":2988165,\"confidence\":0.9722097499999999836717279322328977286815643310546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Apart from that guy, I can't remember his second name.\",\"start\":2990260,\"end\":2992534,\"confidence\":0.52345669999999999699724639867781661450862884521484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I know he's staying in Wrenthwaite next to me just now, but I can't remember.\",\"start\":2992615,\"end\":2995487,\"confidence\":0.77492309999999997582875721491291187703609466552734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":2995535,\"end\":2995713,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So now let's move on to Kibble, shall we?\",\"start\":3001728,\"end\":3004213,\"confidence\":0.8556844999999999590301058560726232826709747314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I have\\u2014 is there anything else you want to say about Balrossie?\",\"start\":3006430,\"end\":3008762,\"confidence\":0.91644069999999999698303554396261461079120635986328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":3009583,\"end\":3009679,\"confidence\":0.49361873000000000555331780560663901269435882568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No?\",\"start\":3010065,\"end\":3010162,\"confidence\":0.6175194999999999989626076057902537286281585693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":3010323,\"end\":3010693,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I'm glad it's shut.\",\"start\":3010886,\"end\":3011963,\"confidence\":0.82313449999999999118216464921715669333934783935546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":3012720,\"end\":3012848,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So we just go through the other 3.\",\"start\":3013685,\"end\":3015921,\"confidence\":0.81959945000000000714379666533204726874828338623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, so let's move on to Kibble.\",\"start\":3018355,\"end\":3023963,\"confidence\":0.7401467600000000146565071190707385540008544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I have you being down in Kibble from 1997 to 1998?\",\"start\":3024012,\"end\":3030342,\"confidence\":0.907737800000000039091219150577671825885772705078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":3031395,\"end\":3031606,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What was Kibble?\",\"start\":3032108,\"end\":3032951,\"confidence\":0.8096048000000000133269395519164390861988067626953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was it a residential school?\",\"start\":3032999,\"end\":3034166,\"confidence\":0.81495565000000003141877868984011001884937286376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was it a house?\",\"start\":3034231,\"end\":3034911,\"confidence\":0.84439520000000001243023461938719265162944793701171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Boys' school, yes, residential.\",\"start\":3035782,\"end\":3037535,\"confidence\":0.86291313000000002819689370880951173603534698486328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":3044119,\"end\":3044509,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And again, what was it like?\",\"start\":3046365,\"end\":3047813,\"confidence\":0.78170459999999997169339849278912879526615142822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you have your own room?\",\"start\":3047862,\"end\":3048708,\"confidence\":0.85596203999999997957814912297180853784084320068359375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes, I had my own room in Kibble, yes.\",\"start\":3049950,\"end\":3051437,\"confidence\":0.59323870000000000768380914450972341001033782958984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Own room, okay.\",\"start\":3051744,\"end\":3052891,\"confidence\":0.71597147000000005423459015219123102724552154541015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was it a big house that you stayed in?\",\"start\":3054104,\"end\":3055736,\"confidence\":0.89524740000000002648761210366501472890377044677734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It is flat units, it was like dormitory units, 4 separate units of us in Kibble.\",\"start\":3056553,\"end\":3061458,\"confidence\":0.8859232999999999691453922423534095287322998046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, 4 separate units.\",\"start\":3065040,\"end\":3066299,\"confidence\":0.7701147999999999882447809795849025249481201171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about routines, was there any particular routines there that you can really remember?\",\"start\":3067171,\"end\":3070755,\"confidence\":0.89163990000000004076952109244302846491336822509765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, you had to be getting a minute to try to get on the showers.\",\"start\":3071272,\"end\":3073743,\"confidence\":0.77204799999999995652188999883946962654590606689453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Sorry, could you say that again for me?\",\"start\":3075860,\"end\":3077559,\"confidence\":0.59922445000000001957829454113380052149295806884765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm just getting a bathroom.\",\"start\":3079040,\"end\":3080464,\"confidence\":0.676934240000000020387460608617402613162994384765625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Oh, no problem.\",\"start\":3080693,\"end\":3082068,\"confidence\":0.5637573000000000167375446835649199783802032470703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I had a wee bit of tea and a couple of Weetabix.\",\"start\":3082620,\"end\":3084410,\"confidence\":0.63983803999999999678749418308143503963947296142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Couple of Weetabix, that's all.\",\"start\":3084410,\"end\":3085860,\"confidence\":0.741637050000000019878143575624562799930572509765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You had to get up in the morning, you got to shovel and all that and things like that.\",\"start\":3086210,\"end\":3089650,\"confidence\":0.6880891300000000487813167637796141207218170166015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was there a specific time you had to wake up there?\",\"start\":3089710,\"end\":3092000,\"confidence\":0.887932100000000001926991899381391704082489013671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I guess you had to go to school because the school was in the place.\",\"start\":3092650,\"end\":3095740,\"confidence\":0.6379808000000000145490730574238114058971405029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So what time would you wake up if you can remember?\",\"start\":3096630,\"end\":3098420,\"confidence\":0.896267499999999994741983755375258624553680419921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Eh, half 7, quarter to 8 roughly.\",\"start\":3099650,\"end\":3101560,\"confidence\":0.897308699999999959118213155306875705718994140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, okay.\",\"start\":3102150,\"end\":3103550,\"confidence\":0.55090344000000002200323478973587043583393096923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So I had to be at school for 9.\",\"start\":3103550,\"end\":3105470,\"confidence\":0.6012344400000000366190988643211312592029571533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Then you had your breakfast and you had to get a shovel and things like that.\",\"start\":3105470,\"end\":3108030,\"confidence\":0.6386705999999999772143155496451072394847869873046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, did you have a school uniform?\",\"start\":3114701,\"end\":3115772,\"confidence\":0.8331117999999999579330278720590285956859588623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Just your own clothing.\",\"start\":3117746,\"end\":3118455,\"confidence\":0.71591959999999998931485833963961340487003326416015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Own clothing, okay.\",\"start\":3118874,\"end\":3119615,\"confidence\":0.764798340000000020921788745908997952938079833984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And were you ever provided any clothing?\",\"start\":3120485,\"end\":3122000,\"confidence\":0.80948805999999995375304706612951122224330902099609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, you used to get a bus ticket.\",\"start\":3122999,\"end\":3124610,\"confidence\":0.8037577000000000193580262930481694638729095458984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, yeah, pretty cool.\",\"start\":3126202,\"end\":3128106,\"confidence\":0.9587972000000000161179514179821126163005828857421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Like a grant?\",\"start\":3129186,\"end\":3129816,\"confidence\":0.81131670000000000175788272827048785984516143798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I used to get a grant in there.\",\"start\":3130784,\"end\":3132107,\"confidence\":0.8427930999999999617244839100749231874942779541015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":3132252,\"end\":3132510,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I can't remember the names.\",\"start\":3134697,\"end\":3135660,\"confidence\":0.499436400000000002563638190622441470623016357421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I know the names, but I can't remember what they're called.\",\"start\":3135904,\"end\":3137846,\"confidence\":0.497608600000000012020251460853614844381809234619140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They used to take you shopping and that.\",\"start\":3138026,\"end\":3139086,\"confidence\":0.82135700000000000375877107217092998325824737548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were you allowed to buy kind of with that grant whatever clothing that you wanted, or was there kind of rules surrounding it?\",\"start\":3140620,\"end\":3145616,\"confidence\":0.87896395000000004937845687891240231692790985107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, you could buy as long as it wasn't football clothes.\",\"start\":3146220,\"end\":3151566,\"confidence\":0.7265740000000000531343857801402918994426727294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You could buy what you wanted if you wanted.\",\"start\":3154389,\"end\":3156164,\"confidence\":0.699586599999999947385731502436101436614990234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":3156293,\"end\":3156648,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about the food in this one?\",\"start\":3159699,\"end\":3161039,\"confidence\":0.88238179999999999392201743830810301005840301513671875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Could be nice, yes.\",\"start\":3162140,\"end\":3162929,\"confidence\":0.9188115599999999716374077252112329006195068359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, were you given choice?\",\"start\":3163686,\"end\":3164894,\"confidence\":0.77669920000000003401652293177903629839420318603515625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes, very good choice.\",\"start\":3165844,\"end\":3167809,\"confidence\":0.9300414299999999467871703018317930400371551513671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, did you eat meals together?\",\"start\":3172700,\"end\":3174959,\"confidence\":0.9047517000000000475523620480089448392391204833984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes.\",\"start\":3175798,\"end\":3176137,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Where?\",\"start\":3178622,\"end\":3179026,\"confidence\":0.709604600000000029780267141177318990230560302734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":3180704,\"end\":3181834,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, what about the schoolwork there?\",\"start\":3188170,\"end\":3190130,\"confidence\":0.7509455000000000435278479926637373864650726318359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was the school okay?\",\"start\":3190130,\"end\":3191270,\"confidence\":0.83148915000000001018776174532831646502017974853515625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Uh, yes, it was quite fine.\",\"start\":3192570,\"end\":3194330,\"confidence\":0.900085330000000016781314116087742149829864501953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was only a class and things like that.\",\"start\":3194330,\"end\":3196470,\"confidence\":0.80789345999999995218132653462816961109638214111328125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"It was actually all right.\",\"start\":3196470,\"end\":3197190,\"confidence\":0.71043000000000000593303184359683655202388763427734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":3197510,\"end\":3199490,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And any contact with family?\",\"start\":3199490,\"end\":3201460,\"confidence\":0.83814865000000005057501084593241102993488311767578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Eh, I think sometimes my mom phoned, but she used to phone and she was drunk, and I used to tell the staff, don't answer her.\",\"start\":3202410,\"end\":3209990,\"confidence\":0.62424530000000000296012103717657737433910369873046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But no, I don't think\\u2014 did anybody ever come and see me in Liverpool?\",\"start\":3210770,\"end\":3213490,\"confidence\":0.5140276999999999762991365059860982000827789306640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't think they did.\",\"start\":3213490,\"end\":3214150,\"confidence\":0.50717270000000003182805130563792772591114044189453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I never really had much contact with family, and I used to go and see my gran and that, and my other gran, when I was in Kibble.\",\"start\":3215514,\"end\":3221400,\"confidence\":0.78118765000000001119673243010765872895717620849609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Used to go for day visits, and Kibble was just along from my house at the time.\",\"start\":3221465,\"end\":3226272,\"confidence\":0.876326099999999996725819073617458343505859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":3227188,\"end\":3227574,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Still there, fair enough.\",\"start\":3228136,\"end\":3228875,\"confidence\":0.723214449999999953178075884352438151836395263671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":3229197,\"end\":3229438,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about the staff?\",\"start\":3230562,\"end\":3231221,\"confidence\":0.7918730000000000490700813315925188362598419189453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was it just, again, half and half?\",\"start\":3231350,\"end\":3233364,\"confidence\":0.78543430000000002966231704704114235937595367431640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes, it's half and half, but most of them are actually alright now.\",\"start\":3234517,\"end\":3239146,\"confidence\":0.834809499999999982122744768275879323482513427734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, what about the other children?\",\"start\":3240925,\"end\":3242118,\"confidence\":0.767086500000000004462208380573429167270660400390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Kinda, you like some of them, you don't like some of them.\",\"start\":3243880,\"end\":3251401,\"confidence\":0.6427074999999999871391764827421866357326507568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, and was there any rules?\",\"start\":3251579,\"end\":3256599,\"confidence\":0.7933662999999999687616991650429554283618927001953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Eh, no, not really.\",\"start\":3259058,\"end\":3260026,\"confidence\":0.64211845000000000727169435776886530220508575439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There used to kinda, there was a few that I asked could you bring her in, but nah, used to, had certain rules but not many, no.\",\"start\":3260106,\"end\":3265867,\"confidence\":0.723806900000000030814817364444024860858917236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And what about any punishment?\",\"start\":3267470,\"end\":3269010,\"confidence\":0.6577013000000000442213377027655951678752899169921875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"No, that's kind of\\u2014 actually, kibble was actually all right, even though you've probably heard a lot about it.\",\"start\":3270374,\"end\":3275526,\"confidence\":0.5265890399999999527125282838824205100536346435546875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I actually liked it.\",\"start\":3275574,\"end\":3276409,\"confidence\":0.9598872000000000515029796588351018726825714111328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, people have different experiences, you know.\",\"start\":3276778,\"end\":3278977,\"confidence\":0.69633690000000003639257784016081131994724273681640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There's always going to be that people might say that, um, they had the best time in Ballarat, but it wasn't for you.\",\"start\":3279201,\"end\":3286263,\"confidence\":0.51332719999999998350403984659351408481597900390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was just, you know, it's just all different, isn't it?\",\"start\":3286423,\"end\":3290532,\"confidence\":0.643018899999999948846607367158867418766021728515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think that I actually wanted once Last time Paisley and Kibble was always known as a place that people didn't like to go.\",\"start\":3290612,\"end\":3297599,\"confidence\":0.52882724999999997095301296212710440158843994140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I actually liked it.\",\"start\":3297679,\"end\":3298402,\"confidence\":0.9598872000000000515029796588351018726825714111328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, so there was no punishments, but was there anything that happened that you would now as an adult consider to be abuse, neglect, or harmful in a form of sexual, physical, emotional, or neglect?\",\"start\":3298868,\"end\":3308294,\"confidence\":0.6857698599999999533594063905184157192707061767578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":3309182,\"end\":3309278,\"confidence\":0.49361873000000000555331780560663901269435882568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, okay.\",\"start\":3309763,\"end\":3310553,\"confidence\":0.595505830000000013768612916464917361736297607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I knew a lot of the staff in Kibble as well.\",\"start\":3314067,\"end\":3316079,\"confidence\":0.88586149999999996840216454074834473431110382080078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You didn't like any of the staff?\",\"start\":3316501,\"end\":3318156,\"confidence\":0.69643589999999999662350091966800391674041748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I said I knew a few of them, right?\",\"start\":3318570,\"end\":3320070,\"confidence\":0.8097554000000000140602196552208624780178070068359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, you knew a few of them?\",\"start\":3320070,\"end\":3321820,\"confidence\":0.819006200000000017524826034787110984325408935546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, it was just kind of\\u2014 Paisley's not that big, you know what I mean?\",\"start\":3322130,\"end\":3325190,\"confidence\":0.77891546000000000393725940739386714994907379150390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, he said it was Timmy Williams and Thomas Shetty.\",\"start\":3325190,\"end\":3329850,\"confidence\":0.8921297999999999728260036135907284915447235107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Right, Thomas Shetty, he was an ex, but I knew a few of the staff.\",\"start\":3330110,\"end\":3334890,\"confidence\":0.86722840000000001037250285662594251334667205810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"When I'm in the cab, I'll meet a few of the staff, and I still speak to a few of the staff when I'm out and about, having a pint and things like that.\",\"start\":3334890,\"end\":3339710,\"confidence\":0.83777800000000002267341869810479693114757537841796875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, okay.\",\"start\":3339870,\"end\":3341150,\"confidence\":0.55090344000000002200323478973587043583393096923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Do you know what?\",\"start\":3341150,\"end\":3341940,\"confidence\":0.7693470000000000030837554731988348066806793212890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Maybe that's helpful.\",\"start\":3342070,\"end\":3343060,\"confidence\":0.5660124399999999500465719393105246126651763916015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I know a few of the staff in trouble with time-based limiter.\",\"start\":3344900,\"end\":3347140,\"confidence\":0.7170030499999999751281620774534530937671661376953125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I speak to them regularly because they're nice and they speak to me.\",\"start\":3347320,\"end\":3351520,\"confidence\":0.93096800000000001773514668457210063934326171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So yeah, you can't have been a bad kid then, can you?\",\"start\":3351740,\"end\":3355380,\"confidence\":0.48989709999999997425135234152548946440219879150390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No, actually, years ago a lot of people had bad things to say about the company.\",\"start\":3355380,\"end\":3359160,\"confidence\":0.89017796999999998508457110801828093826770782470703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"When you first get told that you can stay there, you go, ah no, not a couple.\",\"start\":3359160,\"end\":3362740,\"confidence\":0.66248859999999998304787141023552976548671722412109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":3363240,\"end\":3363680,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"And you come back, you're at the end of it, you go, ah, it's not that bad.\",\"start\":3363680,\"end\":3366250,\"confidence\":0.68255407000000001271899918720009736716747283935546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":3366440,\"end\":3366840,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was it a secure unit?\",\"start\":3371600,\"end\":3373120,\"confidence\":0.887093099999999967764097164035774767398834228515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, it wasn't then.\",\"start\":3373760,\"end\":3374660,\"confidence\":0.67492425000000000334665628543007187545299530029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's new.\",\"start\":3374680,\"end\":3375500,\"confidence\":0.52076949999999999629807234668987803161144256591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's kind of mixed.\",\"start\":3375500,\"end\":3376220,\"confidence\":0.672792550000000044718717617797665297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Ah, okay, okay.\",\"start\":3376220,\"end\":3377940,\"confidence\":0.4901389800000000018798118617269210517406463623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It used to be just boys, but now they've got lassies in it, and it's a secure unit now.\",\"start\":3377940,\"end\":3382780,\"confidence\":0.8309132999999999658058413842809386551380157470703125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I mean, it's kind of one of them richest homes in Scotland, I think.\",\"start\":3382780,\"end\":3390080,\"confidence\":0.66508489999999997888124880773830227553844451904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, okay, I get what you mean.\",\"start\":3390080,\"end\":3391800,\"confidence\":0.71079499999999995463184632171760313212871551513671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was the bedwetting still happening in Kibble?\",\"start\":3393360,\"end\":3395980,\"confidence\":0.8135406400000000370908992408658377826213836669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, you bet they're not much, because you've got You felt safer in there, if you know what I mean.\",\"start\":3396740,\"end\":3402960,\"confidence\":0.6544063700000000149969991980469785630702972412109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And if you did wet the bed, what would happen?\",\"start\":3403545,\"end\":3405495,\"confidence\":0.73234060000000000822950596557348035275936126708984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"They just tended to say, well, actually, some of the staff are alright, and you said to them and all.\",\"start\":3406160,\"end\":3409785,\"confidence\":0.57753679999999996130810586691950447857379913330078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"The staff are actually alright, a lot of the staff in there.\",\"start\":3410885,\"end\":3412714,\"confidence\":0.878520500000000037488234738702885806560516357421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":3417691,\"end\":3418013,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you have any problems sleeping in Kibble, or were you okay?\",\"start\":3419045,\"end\":3422430,\"confidence\":0.80229090000000002902424967032857239246368408203125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"It was alright.\",\"start\":3423654,\"end\":3424173,\"confidence\":0.8356831000000000120309096018900163471698760986328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The first couple of nights, you go, ah, no, it's kind of, because you're in a strange place, but after that, no, it was alright.\",\"start\":3424222,\"end\":3428815,\"confidence\":0.47562373000000002232212636954500339925289154052734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"As I said, yes, that was probably the best place I've been.\",\"start\":3432810,\"end\":3435908,\"confidence\":0.97646785000000002607833948786719702184200286865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, and I would ask, you know, did you try and tell anyone or get any help, but it doesn't sound like you needed to.\",\"start\":3436071,\"end\":3445559,\"confidence\":0.53804635999999994577791539995814673602581024169921875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Oh, Kibble was actually pretty, pretty good advice already.\",\"start\":3446792,\"end\":3449658,\"confidence\":0.96463876999999997874368773409514687955379486083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"In a few words, can you describe Kibble to me, like how you felt there?\",\"start\":3451462,\"end\":3454297,\"confidence\":0.92589379999999998904769427099381573498249053955078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I felt safe.\",\"start\":3455220,\"end\":3456990,\"confidence\":0.8059022399999999919373294687829911708831787109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":3456990,\"end\":3458370,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"And that was the first time in a long time I felt safe when I was in a kibble, because it wasn't exactly the way people made it out to be.\",\"start\":3458370,\"end\":3466490,\"confidence\":0.53189969999999997529727124856435693800449371337890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"A lot of people made kibble look bad years ago.\",\"start\":3466490,\"end\":3468450,\"confidence\":0.91762036000000002378129693170194514095783233642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":3468790,\"end\":3469970,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But it wasn't.\",\"start\":3469970,\"end\":3470510,\"confidence\":0.50510679999999996692139347942429594695568084716796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But as you were saying, everybody's got their own experience.\",\"start\":3470830,\"end\":3474350,\"confidence\":0.7888467999999999591409505228511989116668701171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, there is a lot of kibbles as well.\",\"start\":3474350,\"end\":3476570,\"confidence\":0.7906433299999999775309333926998078823089599609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They've got stuff everywhere.\",\"start\":3476570,\"end\":3478090,\"confidence\":0.5913051400000000068502004069159738719463348388671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So the Glasgow one might have been really awful, and then the Paisley one wasn't too too bad, you know what I mean?\",\"start\":3478090,\"end\":3483670,\"confidence\":0.6102742599999999573157083432306535542011260986328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Oh, when I was in the home zone, they only had the people.\",\"start\":3483670,\"end\":3485990,\"confidence\":0.71231820000000001247286718353279866278171539306640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Oh really?\",\"start\":3486450,\"end\":3488250,\"confidence\":0.50794154000000002469050741638056933879852294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Right, Kibble's opened up.\",\"start\":3488250,\"end\":3490050,\"confidence\":0.75631930000000002767279738691286183893680572509765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Look at hostels, they've got Glasgow and stuff, haven't they?\",\"start\":3490050,\"end\":3495850,\"confidence\":0.7323410999999999670961869924212805926799774169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"This point, they'll get Shields and St. Mungo Football Club and all that as well.\",\"start\":3495850,\"end\":3499920,\"confidence\":0.91753790000000001736424337650532834231853485107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I never had all that, never had all that when I was in there.\",\"start\":3500810,\"end\":3504440,\"confidence\":0.57799195999999997130913698129006661474704742431640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Not too bad then.\",\"start\":3504610,\"end\":3506090,\"confidence\":0.67010139999999995819024434240418486297130584716796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything else you'd like me to add down for Kibble?\",\"start\":3506090,\"end\":3508470,\"confidence\":0.930575970000000030069031708990223705768585205078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No, Kibble was okay.\",\"start\":3509382,\"end\":3510592,\"confidence\":0.5169582999999999817219986653071828186511993408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I know it's a bad thing to say something in a claim for compensation, but Kibble was\\u2014 there's no point lying\\u2014 Kibble was actually nice.\",\"start\":3511140,\"end\":3517739,\"confidence\":0.52674060000000000325570681525277905166149139404296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, that's fine.\",\"start\":3519350,\"end\":3520481,\"confidence\":0.67549490000000000922142362469458021223545074462890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I actually liked it.\",\"start\":3520578,\"end\":3521888,\"confidence\":0.9598872000000000515029796588351018726825714111328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Just because you liked one of your five doesn't mean the rest were great.\",\"start\":3522680,\"end\":3525591,\"confidence\":0.5160689400000000315316128762788139283657073974609375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"You're allowed to have\\u2014 and I'm quite glad that you would have had that last one being that kind of a safer place.\",\"start\":3525688,\"end\":3531286,\"confidence\":0.8495437999999999600930777887697331607341766357421875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"It must have been such a relief being in there.\",\"start\":3531416,\"end\":3533667,\"confidence\":0.787762049999999991456434145220555365085601806640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"It was, it was actually, I was quite happy being in there.\",\"start\":3534437,\"end\":3537440,\"confidence\":0.94659079999999995447268474890734069049358367919921875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"It was actually, it made me feel safe getting there.\",\"start\":3537745,\"end\":3540956,\"confidence\":0.85614449999999997498179027388687245547771453857421875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Well, that's all that we would want for you, to feel safe, so I'm quite glad.\",\"start\":3541181,\"end\":3545291,\"confidence\":0.936597349999999995162625054945237934589385986328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And I'm the one who's doing your claim and telling you it's okay to have had a safe place, okay?\",\"start\":3545612,\"end\":3550510,\"confidence\":0.6892768000000000228055796469561755657196044921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That was it.\",\"start\":3551152,\"end\":3551553,\"confidence\":0.55714494000000003293138206572621129453182220458984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I'm just going to quickly, before I move on, is there anything else that you would like to add for grief that you might have remembered?\",\"start\":3552420,\"end\":3558281,\"confidence\":0.836984460000000041191015043295919895172119140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No.\",\"start\":3559244,\"end\":3559341,\"confidence\":0.49361873000000000555331780560663901269435882568359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I was too young to remember anything.\",\"start\":3559680,\"end\":3561340,\"confidence\":0.6616952400000000178437176145962439477443695068359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about Beech Avenue?\",\"start\":3561780,\"end\":3562756,\"confidence\":0.87768024000000000039989345168578438460826873779296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Eh, no.\",\"start\":3564622,\"end\":3565024,\"confidence\":0.57808680000000001175664010588661767542362213134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Newfield?\",\"start\":3566858,\"end\":3567486,\"confidence\":0.81059709999999995932995489056338556110858917236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Nah, I've visited the place.\",\"start\":3568644,\"end\":3569513,\"confidence\":0.8379640999999999895209157330100424587726593017578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, and Balrossie?\",\"start\":3570237,\"end\":3572122,\"confidence\":0.8140047999999999728260036135907284915447235107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Visited Balrossie.\",\"start\":3573060,\"end\":3574095,\"confidence\":0.740035400000000009868017514236271381378173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, so what I'm going to do now is I'm moving on to the next section, and this is about all of the care settings overall, not just one or two.\",\"start\":3574532,\"end\":3585645,\"confidence\":0.85433965999999994522795532247982919216156005859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, it's all of them.\",\"start\":3586077,\"end\":3587111,\"confidence\":0.6203944999999999598827571389847435057163238525390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So across all of the placements, what were the names of the main people responsible for your abuse?\",\"start\":3587936,\"end\":3593368,\"confidence\":0.5387324000000000001620037437533028423786163330078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The names?\",\"start\":3595460,\"end\":3595863,\"confidence\":0.70675019999999999509299186684074811637401580810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I'll just go back through really quick actually, because you gave me most of the names, didn't you?\",\"start\":3596460,\"end\":3600334,\"confidence\":0.76526499999999997303490317790419794619083404541015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I'll just\\u2014 I'll go in and I'll copy and paste them through because I don't feel like we need to re-go through them.\",\"start\":3600415,\"end\":3607208,\"confidence\":0.5992119000000000195171878658584319055080413818359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Ah, there was 3 main ones, yes.\",\"start\":3607923,\"end\":3610212,\"confidence\":0.60707736000000001030940666169044561684131622314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I've got Derek, Charles and Thomas?\",\"start\":3610780,\"end\":3612612,\"confidence\":0.909381030000000034618778954609297215938568115234375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":3613658,\"end\":3613787,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, are you happy for them to be the only names that we put on, or is there anyone else who you would like to be named?\",\"start\":3614012,\"end\":3619567,\"confidence\":0.90058625000000003257838443460059352219104766845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, that's it.\",\"start\":3620322,\"end\":3621625,\"confidence\":0.52059040000000000869562200023210607469081878662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, I also want you to be aware that none of these people will be aware that you've said their names, okay?\",\"start\":3621753,\"end\":3627542,\"confidence\":0.656616899999999947823425827664323151111602783203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It's just gonna be\\u2014 yeah, well, fair enough.\",\"start\":3628186,\"end\":3631345,\"confidence\":0.591821429999999981674818627652712166309356689453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Some people panic and they don't want it, but it's fine.\",\"start\":3631750,\"end\":3634715,\"confidence\":0.5547570600000000240470399148762226104736328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, you're not, absolutely.\",\"start\":3637097,\"end\":3638806,\"confidence\":0.56395779999999995357740090184961445629596710205078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were other children affected, and did you witness abuse or harm to anyone else?\",\"start\":3640330,\"end\":3644960,\"confidence\":0.50570090000000000873825456437771208584308624267578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yes, I witnessed abuse to a few people I was in homes with.\",\"start\":3645530,\"end\":3648530,\"confidence\":0.85582024000000000985011183729511685669422149658203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think a lot of people did.\",\"start\":3648530,\"end\":3649440,\"confidence\":0.77212362999999994972455397146404720842838287353515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think that happens.\",\"start\":3651470,\"end\":3652150,\"confidence\":0.70548569999999999335926759158610366284847259521484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think you've probably heard that a lot.\",\"start\":3652370,\"end\":3654310,\"confidence\":0.68348109999999995256558804612723179161548614501953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You witness a lot in your own homes, especially when you're young, because even if you're that young, you don't get believed.\",\"start\":3654330,\"end\":3659370,\"confidence\":0.5326950599999999980127540766261518001556396484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't care what anybody says, you don't get believed.\",\"start\":3659370,\"end\":3661250,\"confidence\":0.77612877000000002336577153982943855226039886474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, I think that's how they brought out this redress because of Yeah, definitely.\",\"start\":3662400,\"end\":3668290,\"confidence\":0.63366599999999995151966913908836431801319122314453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And is there any children who you witnessed or witnessed you being abused whose names that you can remember at all?\",\"start\":3668774,\"end\":3674288,\"confidence\":0.53041130000000002997495585077558644115924835205078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":3676455,\"end\":3676632,\"confidence\":0.49361873000000000555331780560663901269435882568359375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Okay, no worries at all, don't worry.\",\"start\":3676906,\"end\":3678437,\"confidence\":0.7797433000000000280493850368657149374485015869140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Why do you believe that the local authority should have been aware of what was happening?\",\"start\":3679323,\"end\":3684528,\"confidence\":0.52678524999999998268407352952635847032070159912109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They should have been aware.\",\"start\":3685902,\"end\":3686564,\"confidence\":0.63828750000000000763833440942107699811458587646484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think a few of the homes I was in, like Barossie and Newfield, I think the local authority was aware of it.\",\"start\":3686693,\"end\":3692249,\"confidence\":0.88189989999999995884394365930347703397274017333984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"But they couldn't approve it.\",\"start\":3693247,\"end\":3694343,\"confidence\":0.69762530000000000374171804651268757879734039306640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So I know Balrossie was actually under investigation, I know Newfield not, but I don't think they could in the grave.\",\"start\":3696339,\"end\":3703358,\"confidence\":0.5785669700000000137407596412231214344501495361328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't think, you know, local authorities, they can't approve things they don't deal with.\",\"start\":3703455,\"end\":3707392,\"confidence\":0.740337550000000010896883395616896450519561767578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":3707795,\"end\":3708376,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Were complaints ever discouraged, ignored, or punished?\",\"start\":3715003,\"end\":3718369,\"confidence\":0.49521369999999997890682834622566588222980499267578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Nope.\",\"start\":3722905,\"end\":3723133,\"confidence\":0.486557799999999984752463433324010111391544342041015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And were you ever moved, threatened, or disbelieved because of these complaints?\",\"start\":3723590,\"end\":3728025,\"confidence\":0.5397686999999999901689307080232538282871246337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Threatened, aye.\",\"start\":3730010,\"end\":3730639,\"confidence\":0.51407312999999998925915178915602155029773712158203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what were you threatened with?\",\"start\":3731576,\"end\":3732755,\"confidence\":0.56957614000000000853418669066741131246089935302734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Well, the staff threatened you to leave, but they kind of threatened to be near disciplinarian.\",\"start\":3733740,\"end\":3738456,\"confidence\":0.7257259499999999530217564824852161109447479248046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":3741803,\"end\":3742129,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Have you ever reported the abuse to police, an inquiry, a professional, or any authority?\",\"start\":3743494,\"end\":3747884,\"confidence\":0.54558819999999996763762055707047693431377410888671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Reported it to a couple of the staff, but you only believe.\",\"start\":3749372,\"end\":3751530,\"confidence\":0.8204580999999999679772599847638048231601715087890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Never reported to police because that was a staff responsibility, reported police back then.\",\"start\":3751610,\"end\":3756376,\"confidence\":0.565168560000000042009560274891555309295654296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":3756779,\"end\":3757021,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Why did you move between the different placements, and were the reasons ever explained to you?\",\"start\":3758550,\"end\":3763312,\"confidence\":0.86315989999999997994706291137845255434513092041015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No, they weren't never explained.\",\"start\":3764463,\"end\":3765548,\"confidence\":0.5639201000000000352230244970996864140033721923828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They just kept moving me, which I didn't like because it's just\\u2014 we get moved about too much.\",\"start\":3765597,\"end\":3774134,\"confidence\":0.878567639999999983047018758952617645263671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It shouldn't have happened.\",\"start\":3774200,\"end\":3774738,\"confidence\":0.84411544000000005016914883526624180376529693603515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Obviously you're not going to have a settled life if you keep moving.\",\"start\":3776378,\"end\":3778547,\"confidence\":0.80398029999999998107540477576549164950847625732421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":3779292,\"end\":3779551,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you ever run away, refuse to return, or ask to be moved?\",\"start\":3788618,\"end\":3793496,\"confidence\":0.61807895000000001584083975103567354381084442138671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That'll be quite a few times, yes.\",\"start\":3794990,\"end\":3796427,\"confidence\":0.61757560000000000233200125876464881002902984619140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what would happen when you ran away?\",\"start\":3800283,\"end\":3801603,\"confidence\":0.73045919999999997518358441084274090826511383056640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I ran away and tried to run away from Bellrossie and ended up, me and 5 other boys running away from Bellrossie in my pyjamas and actually got to Kirkmaccormick, Port Glasgow and got on a train and actually came to Belkisley, Port Glasgow, in the train in my pyjamas.\",\"start\":3803609,\"end\":3820159,\"confidence\":0.6954210400000000458220483778859488666057586669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So you ran away from Bellrossie in your pyjamas?\",\"start\":3820966,\"end\":3824734,\"confidence\":0.6955862600000000117717036118847317993640899658203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, me and 5 other boys.\",\"start\":3825008,\"end\":3825990,\"confidence\":0.64802766000000000534697619514190591871738433837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Hopped on a train?\",\"start\":3826070,\"end\":3827036,\"confidence\":0.71295520000000001115125769501901231706142425537109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, to Glasgow.\",\"start\":3829376,\"end\":3830106,\"confidence\":0.63264109999999995626041027207975275814533233642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That'll be in the police report, because it was\\u2014 everybody used to talk, there was 5 of us, me and 5 others.\",\"start\":3831063,\"end\":3836853,\"confidence\":0.83614456999999997588446376539650373160839080810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We left Kilmacon, Kilmacon, Port Glasgow's about 68 miles to Kilmacon, and they end up leaving Bullrosey because they didn't like it and end up getting on a train at Port Glasgow, Port Glasgow to Ferguson, and went to my auntie's in Ferguson.\",\"start\":3836917,\"end\":3853949,\"confidence\":0.52573407000000005329098939910181798040866851806640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were the police the ones that caught you and returned you?\",\"start\":3856050,\"end\":3858681,\"confidence\":0.7291176299999999610434997521224431693553924560546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, police picked us up and took us back to Bullrosey, yes.\",\"start\":3859395,\"end\":3861832,\"confidence\":0.67246660000000002543885102568310685455799102783203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"There should have been a police report.\",\"start\":3862481,\"end\":3864024,\"confidence\":0.498726759999999991190833270593429915606975555419921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There probably is.\",\"start\":3865100,\"end\":3865650,\"confidence\":0.67200439999999994622470467220409773290157318115234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'll have to double-check that one.\",\"start\":3865699,\"end\":3867123,\"confidence\":0.7457415499999999752844814793206751346588134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's got to be because they were in my pyjamas and hoosecoat.\",\"start\":3867641,\"end\":3871009,\"confidence\":0.73574494999999995314965417492203414440155029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Why did you run away?\",\"start\":3872180,\"end\":3872854,\"confidence\":0.6150181999999999593597976854653097689151763916015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Just didn't like the place.\",\"start\":3873963,\"end\":3874686,\"confidence\":0.95764780000000004900329031443106941878795623779296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Just didn't like it.\",\"start\":3874783,\"end\":3875795,\"confidence\":0.922876299999999982759391059516929090023040771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We ended up leaving it and then we got returned to the place at about 5 in the morning or something like that.\",\"start\":3876374,\"end\":3882460,\"confidence\":0.9098646599999999917685045147663913667201995849609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what happened when you were returned?\",\"start\":3883029,\"end\":3884033,\"confidence\":0.8775294000000000149697143569937907159328460693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, I just totally go to my bed and then they get made to get up 2 hours later for school.\",\"start\":3885520,\"end\":3890000,\"confidence\":0.72721380000000002130633447450236417353153228759765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Right, okay.\",\"start\":3890760,\"end\":3891880,\"confidence\":0.54448264999999995694679455482400953769683837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I remember that.\",\"start\":3891880,\"end\":3892860,\"confidence\":0.700100359999999977134166329051367938518524169921875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"It was just one of the things that you think about it now, you say that was quite funny, that.\",\"start\":3893240,\"end\":3899860,\"confidence\":0.75979244999999995258121998631395399570465087890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I shouldn't laugh, but I think it's the thought of 5 kids in their pyjamas getting on a train, nobody asking any questions.\",\"start\":3899860,\"end\":3907790,\"confidence\":0.6253463999999999689549667891697026789188385009765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, they just let us on the train, that's it.\",\"start\":3908420,\"end\":3910200,\"confidence\":0.693017839999999996081214703735895454883575439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think that's the part that got me a little bit because I think the first thing I'd do is, why are you in your dramas?\",\"start\":3910560,\"end\":3916568,\"confidence\":0.52853249999999996067145957567845471203327178955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Well, that main ticket wasn't written to Morris.\",\"start\":3917389,\"end\":3919595,\"confidence\":0.58811020000000002738715920713730156421661376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The train got wrecked, the cart they were in, and they got off at St James's next to Ferguson and walked all the way to Mantis' house, and then Mantis grasped at us and pulled the poles, and we got picked up.\",\"start\":3921109,\"end\":3934839,\"confidence\":0.5567178999999999877701384320971556007862091064453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There's got to be enough police support because they picked up my pyjamas, no?\",\"start\":3939812,\"end\":3943091,\"confidence\":0.6015969500000000191874960364657454192638397216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There's got to be there somewhere.\",\"start\":3943171,\"end\":3943894,\"confidence\":0.70993793000000005033456318415119312703609466552734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, there should be.\",\"start\":3943975,\"end\":3945019,\"confidence\":0.59700286000000002406551402600598521530628204345703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What age did you leave the care system?\",\"start\":3946000,\"end\":3948250,\"confidence\":0.83256596000000004931251851303386501967906951904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"16 and a half, 17, roughly.\",\"start\":3949974,\"end\":3951801,\"confidence\":0.84676019999999996290540593690820969641208648681640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, and what were your circumstances after?\",\"start\":3954081,\"end\":3958155,\"confidence\":0.8602079000000000252867948802304454147815704345703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So where did you go once you were released from care?\",\"start\":3958220,\"end\":3960084,\"confidence\":0.89773106999999996435946059136767871677875518798828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I went to my gran's for 2 months and then I didn't like that and I got my own house.\",\"start\":3960962,\"end\":3964197,\"confidence\":0.67524474999999994917487811108003370463848114013671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So I've stayed myself since I was\\u2014 before I was 17.\",\"start\":3965713,\"end\":3968263,\"confidence\":0.87844990000000000573976421947008930146694183349609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've maintained since then.\",\"start\":3968328,\"end\":3969276,\"confidence\":0.75577119999999997634887449748930521309375762939453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No support after I left.\",\"start\":3972730,\"end\":3974588,\"confidence\":0.569226299999999962864194458234123885631561279296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was no support?\",\"start\":3975089,\"end\":3975993,\"confidence\":0.534888449999999959771912472206167876720428466796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, I think you should have been supported when you left here.\",\"start\":3976640,\"end\":3978805,\"confidence\":0.63379350000000000964206492426455952227115631103515625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I would have to agree, especially when you're\\u2014 I was about 16 or so.\",\"start\":3980826,\"end\":3984924,\"confidence\":0.49970627000000000794699417383526451885700225830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":3985807,\"end\":3986241,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And you think there'd be support there for you.\",\"start\":3987013,\"end\":3988716,\"confidence\":0.73493419999999998193374040056369267404079437255859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Nah, there wasn't any support, just basically when you're that age, get to fuck and just that's you.\",\"start\":3989584,\"end\":3994784,\"confidence\":0.8256607000000000251560550168505869805812835693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, there's a lot of support now in your wee care.\",\"start\":3994960,\"end\":3998406,\"confidence\":0.5743618600000000018468426787876524031162261962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I'm now going to move on to the next section, which is all about the impact on your whole experience.\",\"start\":3998951,\"end\":4005266,\"confidence\":0.76395690000000004982183554602670483291149139404296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So it is going to be, you know, how the combined experience has affected you.\",\"start\":4005891,\"end\":4011277,\"confidence\":0.7430328999999999961545427140663377940654754638671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So how did the experience affect you at the time in a way of such as your safety, your trust, your confidence, your sleep, behaviour, education, relationships, or your ability to speak up?\",\"start\":4011998,\"end\":4023635,\"confidence\":0.7451754999999999906634684521122835576534271240234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That's kind of, that's them all.\",\"start\":4024746,\"end\":4027033,\"confidence\":0.7597903599999999979530684868223033845424652099609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It sticks really in your brain.\",\"start\":4027822,\"end\":4029626,\"confidence\":0.70941496000000003885332944264519028365612030029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's kind of mentally, you know, it's always in your brain.\",\"start\":4029674,\"end\":4032461,\"confidence\":0.64136830000000000229221086556208319962024688720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You just sit and think about it.\",\"start\":4032815,\"end\":4034667,\"confidence\":0.8489557500000000089812601800076663494110107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That's why I drink as much, because you just can't even no think about it when you were young.\",\"start\":4034812,\"end\":4040256,\"confidence\":0.50384039999999996606305785462609492242336273193359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yeah, it's kind of just one of the things you wish you could forget, but you can't.\",\"start\":4043500,\"end\":4047785,\"confidence\":0.5503864000000000533674437974696047604084014892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I've got that.\",\"start\":4054659,\"end\":4055719,\"confidence\":0.68294847000000002967823320432216860353946685791015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's mainly mentally now, because you're older, it just sticks with you constantly.\",\"start\":4056666,\"end\":4062141,\"confidence\":0.7397470999999999907714709479478187859058380126953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so that is actually the next question.\",\"start\":4062542,\"end\":4064260,\"confidence\":0.84403247000000003463782149992766790091991424560546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So how has it affected your mental health?\",\"start\":4064309,\"end\":4066043,\"confidence\":0.593536559999999990822061590733937919139862060546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Things such as anxiety, depression, trauma symptoms, panic, flashbacks, nightmares, self-harm, or suicidal thoughts?\",\"start\":4066316,\"end\":4073509,\"confidence\":0.79613685999999994624687360555981285870075225830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, flashbacks and nightmares and things like that.\",\"start\":4074344,\"end\":4079257,\"confidence\":0.57202523999999999038124087746837176382541656494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, that's kind of\\u2014 that's funny, the main things that people don't understand about it.\",\"start\":4079642,\"end\":4085165,\"confidence\":0.477944580000000007746763230898068286478519439697265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"That's kind of\\u2014 you do get flashbacks, you get memories, you get mental health problems, things like that.\",\"start\":4085743,\"end\":4091508,\"confidence\":0.78551610000000005040732276029302738606929779052734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It sticks to you constantly.\",\"start\":4091764,\"end\":4092856,\"confidence\":0.73352574999999997640287574540707282721996307373046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Have you got any mental health problems, Patrick?\",\"start\":4093193,\"end\":4095040,\"confidence\":0.54502463000000000992173454505973495543003082275390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, none diagnosed, just alcohol.\",\"start\":4096485,\"end\":4099391,\"confidence\":0.5138004400000000249093545789946801960468292236328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Just alcohol.\",\"start\":4099634,\"end\":4100271,\"confidence\":0.561604800000000015103296391316689550876617431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, that came back.\",\"start\":4100450,\"end\":4102312,\"confidence\":0.7018261999999999556365537500823847949504852294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That's up in court.\",\"start\":4102361,\"end\":4103145,\"confidence\":0.78802234000000004332520120442495681345462799072265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And would you classify yourself as alcohol dependent or an alcoholic?\",\"start\":4106020,\"end\":4109328,\"confidence\":0.64194720000000005111218115416704677045345306396484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Alcohol dependent.\",\"start\":4110592,\"end\":4111156,\"confidence\":0.5467733999999999650043491783435456454753875732421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Alcohol dependent.\",\"start\":4111381,\"end\":4112106,\"confidence\":0.5467733999999999650043491783435456454753875732421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, I get medication after the doctor for it.\",\"start\":4112203,\"end\":4115344,\"confidence\":0.81274509999999999809716655363445170223712921142578125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Okay, no problem.\",\"start\":4115892,\"end\":4117116,\"confidence\":0.58404654000000000291237256533349864184856414794921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"For my stomach, I've damaged my stomach leaning into the drink.\",\"start\":4117745,\"end\":4122547,\"confidence\":0.92764323999999998004994949951651506125926971435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was there ever any substance abuse?\",\"start\":4122791,\"end\":4124354,\"confidence\":0.68683945999999995724039081324008293449878692626953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, I've never took drugs.\",\"start\":4125513,\"end\":4126585,\"confidence\":0.70892710000000003223163957954966463148593902587890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay, never even thought of it.\",\"start\":4128644,\"end\":4130640,\"confidence\":0.52075810000000000155040424942853860557079315185546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't even think I've ever smoked a joint, to be honest with you.\",\"start\":4130705,\"end\":4132898,\"confidence\":0.5668111000000000121445964396116323769092559814453125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Fair enough, that's the best way, isn't it?\",\"start\":4135639,\"end\":4137773,\"confidence\":0.7820519999999999694040297981700859963893890380859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I know, that's kind of\\u2014 yeah, when I stayed in Birkdale Park, it was kind of a bad area back in the '90s for drugs and hanging about, but I never even took a necky, mind.\",\"start\":4138646,\"end\":4148545,\"confidence\":0.7170547000000000448238779426901601254940032958984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, what about any self-harm or suicidal thoughts?\",\"start\":4153703,\"end\":4157322,\"confidence\":0.60113519999999998066897433091071434319019317626953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've had suicidal thoughts, aye, but I've never self-harmed, no.\",\"start\":4158130,\"end\":4161285,\"confidence\":0.497352030000000000509174924445687793195247650146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":4161333,\"end\":4161511,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":4166981,\"end\":4167320,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Do you take any medication for any kind of sleep problems?\",\"start\":4167804,\"end\":4171411,\"confidence\":0.7691744000000000358596707883407361805438995361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've got\\u2014 I take sleeping tablets, but that's far.\",\"start\":4172353,\"end\":4176816,\"confidence\":0.63216890000000003357882860655081458389759063720703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Causing my sciatica in my back and leg.\",\"start\":4177143,\"end\":4178850,\"confidence\":0.92979679999999997885851144019397906959056854248046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I get sleepless nights a lot.\",\"start\":4178914,\"end\":4180058,\"confidence\":0.66227066999999995022818666257080622017383575439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":4180589,\"end\":4180847,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"How has your experience in care affected any relationships?\",\"start\":4182925,\"end\":4187386,\"confidence\":0.8050424499999999650157178621157072484493255615234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't really have relationships, no.\",\"start\":4188497,\"end\":4190155,\"confidence\":0.67414940000000000974722524915705434978008270263671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I've not got much friends either because I don't really trust much.\",\"start\":4191395,\"end\":4193875,\"confidence\":0.846211849999999987659293765318579971790313720703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I'm kind of a loner, and that's kind of\\u2014 that affected me being in homes because you don't know who to trust.\",\"start\":4195706,\"end\":4202056,\"confidence\":0.7404554500000000150095047501963563263416290283203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":4202606,\"end\":4202946,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think I've got one close pal and that's about it.\",\"start\":4204560,\"end\":4208310,\"confidence\":0.72639109999999995626041027207975275814533233642578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And at my age, at 44, you think you're for funnels.\",\"start\":4208360,\"end\":4210310,\"confidence\":0.57025515999999998317804283942678011953830718994140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4211900,\"end\":4212300,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about intimacy?\",\"start\":4212300,\"end\":4213260,\"confidence\":0.83679840000000005328928409653599373996257781982421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Has it ever affected\\u2014 has your experience ever affected your ability to be intimate with someone?\",\"start\":4213480,\"end\":4217680,\"confidence\":0.73578905999999999476557377420249395072460174560546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've not really been intimate with many people, to be honest with you.\",\"start\":4218580,\"end\":4221810,\"confidence\":0.6394355000000000455173676527920179069042205810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":4221840,\"end\":4222580,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've had a couple of relationships, but I don't really tell them nothing, if you know what I mean.\",\"start\":4222580,\"end\":4226860,\"confidence\":0.74575409999999997534558815459604375064373016357421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think that you keep it all to yourself.\",\"start\":4226860,\"end\":4229220,\"confidence\":0.731225849999999955031171339214779436588287353515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It does affect you because some of the women you go out with you don't really tell us nothing, you don't say nothing.\",\"start\":4229220,\"end\":4234653,\"confidence\":0.5043984999999999718767185186152346432209014892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So sometimes you're better off just keeping things to yourself.\",\"start\":4234992,\"end\":4238319,\"confidence\":0.70295863999999996796219647876569069921970367431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":4240210,\"end\":4241576,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You don't tell anybody about your physical abuse and all that, I've never really done it, no.\",\"start\":4242682,\"end\":4247965,\"confidence\":0.5434595300000000239748487729229964315891265869140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4248433,\"end\":4250287,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"What about your\\u2014 obviously you said that you can't really trust people.\",\"start\":4250546,\"end\":4253271,\"confidence\":0.6938582699999999992002130966284312307834625244140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Would you say that trust is one of the biggest things it has affected?\",\"start\":4253433,\"end\":4256207,\"confidence\":0.59054773999999998768117848157999105751514434814453125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":4256937,\"end\":4257073,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4257447,\"end\":4257651,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what about any isolation?\",\"start\":4258618,\"end\":4259952,\"confidence\":0.81625616999999994760628396761603653430938720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Do you ever find yourself isolating yourself?\",\"start\":4260000,\"end\":4262234,\"confidence\":0.60943716999999997252501771072275005280971527099609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, I kind of\\u2014 I don't really do much.\",\"start\":4263038,\"end\":4266123,\"confidence\":0.65296560000000003487485855657723732292652130126953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I'm kind of a hussy person.\",\"start\":4266188,\"end\":4267935,\"confidence\":0.78804474999999996054356188324163667857646942138671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm kind of\\u2014 I'm not a socializer.\",\"start\":4268001,\"end\":4270090,\"confidence\":0.66658139999999999059099309306475333869457244873046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":4271740,\"end\":4272096,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I'd rather sit in the house with 10 cans and don't speak to people.\",\"start\":4272712,\"end\":4276844,\"confidence\":0.756298240000000010496705726836808025836944580078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And that's part of the reason.\",\"start\":4278898,\"end\":4280395,\"confidence\":0.67623569999999999513562443098635412752628326416015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4281908,\"end\":4282103,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what about your confidence?\",\"start\":4283662,\"end\":4285040,\"confidence\":0.7604758000000000350837581208907067775726318359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Confidence is low at times.\",\"start\":4285745,\"end\":4288165,\"confidence\":0.7681810000000000027142732506035827100276947021484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's not great, my confidence, but as you know, your confidence, sometimes it's good, sometimes it's bad.\",\"start\":4288854,\"end\":4294399,\"confidence\":0.50792676000000003266876547058927826583385467529296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, it can always flip, can't it?\",\"start\":4294623,\"end\":4296738,\"confidence\":0.696520000000000027995383788947947323322296142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's up and down.\",\"start\":4297219,\"end\":4297732,\"confidence\":0.6753567000000000319914761348627507686614990234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Aye.\",\"start\":4297988,\"end\":4298084,\"confidence\":0.52665220000000001476792022003792226314544677734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, okay.\",\"start\":4298485,\"end\":4299366,\"confidence\":0.55090344000000002200323478973587043583393096923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything else you'd like to say about the effect it's had on relationships, any friendships, anything like that?\",\"start\":4300168,\"end\":4306577,\"confidence\":0.85804515999999997344360735951340757310390472412109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It's just isolation, basically.\",\"start\":4307715,\"end\":4309061,\"confidence\":0.62608859999999999512709791815723292529582977294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Cause it is.\",\"start\":4309286,\"end\":4310611,\"confidence\":0.54281579999999995944648389922804199159145355224609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's just a joke.\",\"start\":4310692,\"end\":4311839,\"confidence\":0.5711344499999999602124489683774299919605255126953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Actually, I know it's a bad thing to say, I think care homes should be shut.\",\"start\":4312033,\"end\":4315280,\"confidence\":0.8165139999999999620428070556954480707645416259765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Well, back in the day.\",\"start\":4319650,\"end\":4320169,\"confidence\":0.809081139999999976453182171098887920379638671875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I don't know what they're like now, right enough, but I've heard a lot of good things about care homes these days.\",\"start\":4320250,\"end\":4324163,\"confidence\":0.92480130000000004830695843338617123663425445556640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, you kind of question why now.\",\"start\":4325550,\"end\":4327963,\"confidence\":0.535607900000000025642066248110495507717132568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Aye.\",\"start\":4329210,\"end\":4329291,\"confidence\":0.52665220000000001476792022003792226314544677734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"How has your overall experience affected your education, your work, your opportunities, finances, housing, or day-to-day stability?\",\"start\":4330182,\"end\":4338244,\"confidence\":0.84397800000000000597566440774244256317615509033203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It's kinda affected them all, 'cause I kinda don't work and things like that.\",\"start\":4340148,\"end\":4344183,\"confidence\":0.761280540000000005562696969718672335147857666015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You don't work?\",\"start\":4344651,\"end\":4345442,\"confidence\":0.52886354999999996007176150669693015515804290771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm on disability, aye.\",\"start\":4345878,\"end\":4347347,\"confidence\":0.57100903999999996774050714520853944122791290283203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":4348758,\"end\":4348855,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It affects your confidence, actually.\",\"start\":4349242,\"end\":4350712,\"confidence\":0.5819881000000000081939788287854753434658050537109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It's kinda sticks in your head and I've tried workin' a couple of times and then things just come into your head and you end up going, \\\"Ah, I can't do bother with this, I just wind me head.\\\" Sometimes you depress yourself there thinking about it.\",\"start\":4350889,\"end\":4364140,\"confidence\":0.5647136600000000061783111959812231361865997314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":4364550,\"end\":4365170,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then there are times you're all right, if you know what I mean.\",\"start\":4365170,\"end\":4366890,\"confidence\":0.63092570000000003371809498275979422032833099365234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It's kind of\\u2014 No, I understand.\",\"start\":4366890,\"end\":4371540,\"confidence\":0.73645466999999997792514250249951146543025970458984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I'd love company, to be honest with you.\",\"start\":4371590,\"end\":4373210,\"confidence\":0.8446749000000000062726712712901644408702850341796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've had a couple of relationships and sometimes the woman go out and you don't look happy, and then at times you look happy.\",\"start\":4373210,\"end\":4379020,\"confidence\":0.5385769000000000250594212047872133553028106689453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It's just\\u2014 I think it's\\u2014 I don't know what it is.\",\"start\":4379170,\"end\":4381290,\"confidence\":0.60242629999999997014725749977515079081058502197265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's just 50\\/50.\",\"start\":4381290,\"end\":4382210,\"confidence\":0.63643324000000001117172132580890320241451263427734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think it just comes and goes.\",\"start\":4382210,\"end\":4383350,\"confidence\":0.66791063999999999989398702382459305226802825927734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, yeah.\",\"start\":4383350,\"end\":4384390,\"confidence\":0.493536350000000012538947657958487980067729949951171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's always there.\",\"start\":4384390,\"end\":4385170,\"confidence\":0.56399535999999994562159599809092469513416290283203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It's not going away, I don't think.\",\"start\":4385170,\"end\":4386370,\"confidence\":0.497986819999999996699813209488638676702976226806640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Mr Patrick, is there anything that triggers you?\",\"start\":4386666,\"end\":4389320,\"confidence\":0.828813400000000033429614632041193544864654541015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Any places, smells, authority figures, institutions, or situations that you would avoid because it triggers you?\",\"start\":4389449,\"end\":4395954,\"confidence\":0.680005430000000021806272343383170664310455322265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Well, I don't really get much, so I think I don't really know that answer to that.\",\"start\":4398280,\"end\":4401327,\"confidence\":0.54951669999999996907291688330587930977344512939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I can't really answer that one.\",\"start\":4401456,\"end\":4402326,\"confidence\":0.53665119999999999489403990082792006433010101318359375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, no, that's okay.\",\"start\":4402584,\"end\":4403794,\"confidence\":0.48245510000000002559517042755032889544963836669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You don't have to.\",\"start\":4403858,\"end\":4404439,\"confidence\":0.68383030000000000203641548068844713270664215087890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't like being in private places like councils and institutions and things like that.\",\"start\":4405788,\"end\":4410235,\"confidence\":0.90438943999999998890615415803040377795696258544921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't like that.\",\"start\":4410300,\"end\":4410725,\"confidence\":0.93245199999999994755484067354700528085231781005859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't even like going to my doctor's because there's a lot of people about.\",\"start\":4412084,\"end\":4415034,\"confidence\":0.96692250000000001808331262509454973042011260986328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"These are my doctor's phones, mate, because I think I told them I don't like coming to surgeries.\",\"start\":4417730,\"end\":4421607,\"confidence\":0.7763662000000000062982508097775280475616455078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So would you say that you avoid contact?\",\"start\":4424190,\"end\":4426355,\"confidence\":0.80292565000000004626912186722620390355587005615234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I avoid contact with people, yes.\",\"start\":4427381,\"end\":4429204,\"confidence\":0.6443689999999999695745600547525100409984588623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think that's in my heart, mate.\",\"start\":4431411,\"end\":4434030,\"confidence\":0.5430063000000000528189048054628074169158935546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And do you avoid contact with people because of what you went through or because of the aftermath?\",\"start\":4434580,\"end\":4438380,\"confidence\":0.5500287999999999843936393517651595175266265869140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Could have went away through and after myself.\",\"start\":4439674,\"end\":4441703,\"confidence\":0.82650440000000002793711928461561910808086395263671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, I think that even my pal says to me, you need to start getting out now.\",\"start\":4441993,\"end\":4445874,\"confidence\":0.679740699999999975489117787219583988189697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And you don't, you don't tell people anything that happens to you.\",\"start\":4446679,\"end\":4449575,\"confidence\":0.5943749000000000393129084841348230838775634765625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"So yeah, I'm quite happy you've picked them up.\",\"start\":4449688,\"end\":4452226,\"confidence\":0.95447402999999997330604628587025217711925506591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That's all you do.\",\"start\":4452612,\"end\":4453463,\"confidence\":0.63620270000000000987228077065083198249340057373046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, what impact has this experience had on your life overall?\",\"start\":4454074,\"end\":4459136,\"confidence\":0.88542365999999994574665151958470232784748077392578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I've not got a life basically.\",\"start\":4461554,\"end\":4462601,\"confidence\":0.86125963999999999298751163223641924560070037841796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"To be honest with you, I've not really got a life.\",\"start\":4464170,\"end\":4466670,\"confidence\":0.6022855000000000291748847303097136318683624267578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"My life is basically a loner, been in the house myself and kind of keep myself to myself.\",\"start\":4466830,\"end\":4473870,\"confidence\":0.69594129999999998492654640358523465692996978759765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":4474510,\"end\":4475850,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Everybody else has got a life, they go out and socialise, things like that, but you don't want me.\",\"start\":4475850,\"end\":4480210,\"confidence\":0.467107600000000011686296375046367757022380828857421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't know what it is, I don't know.\",\"start\":4480210,\"end\":4481450,\"confidence\":0.69079049999999997400124129853793419897556304931640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I was kind of hoping it would go away, but no, it's not.\",\"start\":4482270,\"end\":4486370,\"confidence\":0.6179799999999999737809730504523031413555145263671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What if, so how do you, like, what do you think would have been different about your life had you not have been in care?\",\"start\":4486370,\"end\":4493250,\"confidence\":0.803699500000000011112888387287966907024383544921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't know, I think maybe if I was in care, I would have had a career or had a family or had a normal life, but no, I've not got any of that.\",\"start\":4494790,\"end\":4506675,\"confidence\":0.48682216000000000377667674911208450794219970703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That might match the care settings I'm in.\",\"start\":4506756,\"end\":4509254,\"confidence\":0.8106139999999999457003241332131437957286834716796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":4510232,\"end\":4510538,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I've not got a family, I've not got a career, I've not got anything like that.\",\"start\":4510714,\"end\":4515907,\"confidence\":0.7735970599999999475215872735134325921535491943359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think if I was in care, this You sit and think to yourself, I might have had a life.\",\"start\":4516084,\"end\":4520994,\"confidence\":0.705922249999999973368858263711445033550262451171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No, these days, no, you've not got a life.\",\"start\":4523540,\"end\":4525280,\"confidence\":0.81976455000000003625615363489487208425998687744140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4525747,\"end\":4525860,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Have you ever received any counselling, therapy, mental health, addiction, GP, hospital, or professional support?\",\"start\":4527745,\"end\":4534621,\"confidence\":0.75335099999999999287325636032619513571262359619140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":4535512,\"end\":4535593,\"confidence\":0.49361873000000000555331780560663901269435882568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":4536710,\"end\":4536969,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"As I said, you don't tell people, you keep it to yourself.\",\"start\":4537454,\"end\":4539575,\"confidence\":0.78894549999999996625632547875284217298030853271484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It's another thing that a lot of people don't get out of the tin.\",\"start\":4541660,\"end\":4543897,\"confidence\":0.7000705000000000399751343138632364571094512939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Sorry, you talk to your lawyer, I think.\",\"start\":4544920,\"end\":4546680,\"confidence\":0.6287120600000000170126668308512307703495025634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, they've got to keep themselves private and confidential.\",\"start\":4547270,\"end\":4550360,\"confidence\":0.73101150000000003625899580583791248500347137451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, there's nothing\\u2014 there's no judgement about it.\",\"start\":4550710,\"end\":4554370,\"confidence\":0.7993221999999999827224428372574038803577423095703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"People, you tell who you want to tell, and if you don't want to tell anyone, you don't need to.\",\"start\":4554370,\"end\":4558050,\"confidence\":0.66930144999999996446859995558043010532855987548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Nobody's\\u2014 there's no force in you to tell anyone, do you know what I mean?\",\"start\":4558210,\"end\":4560860,\"confidence\":0.6474939600000000350377149516134522855281829833984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You don't need to.\",\"start\":4561310,\"end\":4562290,\"confidence\":0.65854299999999998949107293810811825096607208251953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I know it's your business.\",\"start\":4562290,\"end\":4564180,\"confidence\":0.69444453999999999904702008279855363070964813232421875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I don't tell anybody anything, and that's why I'd love to have been able to speak to people now, but now you can Well, I appreciate your bravery speaking to me about it.\",\"start\":4564450,\"end\":4575585,\"confidence\":0.629705799999999982219378580339252948760986328125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"It helps and it means a lot that you've trusted me with it.\",\"start\":4576927,\"end\":4580017,\"confidence\":0.951118099999999966343011692515574395656585693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Have you ever been diagnosed with any relevant health conditions or taken any medication?\",\"start\":4582550,\"end\":4586781,\"confidence\":0.79324399999999994914645640164962969720363616943359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I take medication just now.\",\"start\":4587992,\"end\":4589220,\"confidence\":0.8574751000000000455969484391971491277217864990234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, what medication is that?\",\"start\":4590157,\"end\":4591388,\"confidence\":0.74724800000000002331290716028888709843158721923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Amitriptyline.\",\"start\":4592762,\"end\":4593318,\"confidence\":0.6409008000000000482287987324525602161884307861328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And is that your sleeping tablets?\",\"start\":4597000,\"end\":4598388,\"confidence\":0.800882459999999962718675305950455367565155029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, that's sleeping enough to help your mouth.\",\"start\":4599269,\"end\":4601293,\"confidence\":0.481737169999999992331396470035542733967304229736328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":4602809,\"end\":4603195,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Any other medications, or is it just the amitriptyline and the sleeping tablets?\",\"start\":4604065,\"end\":4607204,\"confidence\":0.84498430000000002149107558579999022185802459716796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Quite a few.\",\"start\":4607929,\"end\":4608380,\"confidence\":0.74600750000000004558131649901042692363262176513671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Some of Aston.\",\"start\":4609960,\"end\":4610603,\"confidence\":0.68693554000000001114045744543545879423618316650390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":4614000,\"end\":4614258,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then there's Cocodamol.\",\"start\":4615288,\"end\":4616367,\"confidence\":0.733234350000000034697222872637212276458740234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4619708,\"end\":4619965,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I used to take that.\",\"start\":4624558,\"end\":4625441,\"confidence\":0.753194029999999958846501613152213394641876220703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And my Loxican.\",\"start\":4627206,\"end\":4628765,\"confidence\":0.69698906000000004912209305985015816986560821533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, I'll just leave them in there for now.\",\"start\":4634489,\"end\":4637981,\"confidence\":0.79570339999999994962109894913737662136554718017578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm sure we'll have on your GP records all of your medicines.\",\"start\":4638127,\"end\":4641635,\"confidence\":0.8514381600000000549499645785544998943805694580078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4644183,\"end\":4644523,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Are you receiving support now?\",\"start\":4644733,\"end\":4646349,\"confidence\":0.8912561500000000247467824010527692735195159912109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":4647496,\"end\":4647722,\"confidence\":0.49361873000000000555331780560663901269435882568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":4648692,\"end\":4648773,\"confidence\":0.49361873000000000555331780560663901269435882568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":4649240,\"end\":4649497,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there any sibling, relative, friend, partner, or professional who you would like to provide a supporting statement for your claim?\",\"start\":4651655,\"end\":4659777,\"confidence\":0.91477953999999994660896618370315991342067718505859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I don't.\",\"start\":4660860,\"end\":4661604,\"confidence\":0.561901329999999976649860400357283651828765869140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've not told anybody.\",\"start\":4661669,\"end\":4662525,\"confidence\":0.7464169000000000497863084092386998236179351806640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've not said to anybody about it.\",\"start\":4662638,\"end\":4663851,\"confidence\":0.74899050000000000348876483258209191262722015380859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, okay.\",\"start\":4664158,\"end\":4664820,\"confidence\":0.55090344000000002200323478973587043583393096923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I spoke to the advice, they kinda said if you've not spoke to anybody, first thing I'll ask is kinda especially your boss.\",\"start\":4665855,\"end\":4673452,\"confidence\":0.66133169999999996679918012887355871498584747314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I'm going to ask you the last couple of questions now, so we are close to the end.\",\"start\":4674126,\"end\":4679345,\"confidence\":0.80610020000000004447571200216771103441715240478515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So why are you applying to the Scottish Redress Scheme, and what would you like to come from telling your storey to the Scottish Government about what you went through?\",\"start\":4679907,\"end\":4687325,\"confidence\":0.8004405500000000284188672594609670341014862060546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'd like them to deal with what happened back in the past and actually accept responsibility for no damming up, to help young people in care.\",\"start\":4688674,\"end\":4697457,\"confidence\":0.64311415000000005104396905153407715260982513427734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Never really done nothing to help people in care homes back in the day.\",\"start\":4699950,\"end\":4703750,\"confidence\":0.749033199999999954599161355872638523578643798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think there should have been something there, but they didn't do that here at the care homes in Baroda, did they?\",\"start\":4710300,\"end\":4714320,\"confidence\":0.5675260399999999538778183705289848148822784423828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4714320,\"end\":4715720,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what would you like to come from, like, telling your storey?\",\"start\":4715720,\"end\":4718660,\"confidence\":0.88479202999999995160607113575679250061511993408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Like, where\\u2014 what do you want people to know from telling your storey?\",\"start\":4718660,\"end\":4722360,\"confidence\":0.75346290000000004649649554266943596303462982177734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I want them to know what happened back in the day, and I don't want people just to ignore what happened back in the day, because a lot of people just ignore it.\",\"start\":4723420,\"end\":4729380,\"confidence\":0.51155673999999995427145904614008031785488128662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Go, 'It happened back in the day, but it's the past.' It's not the past.\",\"start\":4729700,\"end\":4733630,\"confidence\":0.64237219999999994879402720471262000501155853271484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It's not the past for people that suffered it.\",\"start\":4733630,\"end\":4735720,\"confidence\":0.656195340000000015834302757866680622100830078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, absolutely.\",\"start\":4735750,\"end\":4736690,\"confidence\":0.5014298999999999839616293684230186045169830322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's actually\\u2014 it's in the future.\",\"start\":4736690,\"end\":4738190,\"confidence\":0.71013457000000002050654757113079540431499481201171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It's still in their heads, and it's still in\\u2014 I know a few people in homes that have been homes that committed suicide through all this and all that.\",\"start\":4738190,\"end\":4744790,\"confidence\":0.82283640000000002334701321160537190735340118408203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yeah, that's actually\\u2014 I don't understand why people say, 'Oh, that was years ago, just ignore it,' and all that.\",\"start\":4744790,\"end\":4750510,\"confidence\":0.77789253000000002646885377544094808399677276611328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's just\\u2014 it's not something you can ignore.\",\"start\":4750560,\"end\":4752240,\"confidence\":0.58780149999999997678656882271752692759037017822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":4752310,\"end\":4752760,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's there on some people's memories, that's what it is.\",\"start\":4755150,\"end\":4758040,\"confidence\":0.7723240000000000105018216345342807471752166748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4759972,\"end\":4762961,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what would acknowledgement mean to you?\",\"start\":4766223,\"end\":4767846,\"confidence\":0.78145739999999996872048768636886961758136749267578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So what would the Scottish government acknowledging what you went through mean to you?\",\"start\":4767990,\"end\":4771475,\"confidence\":0.788876530000000020237393982824869453907012939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It'd mean a lot if you get an apology off them and admitted that the care homes back in the day, when they should have been, it shouldn't have been happening.\",\"start\":4772784,\"end\":4781241,\"confidence\":0.4795141499999999723513610661029815673828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"There should have been rules, there should have been people checking up in care homes they should have been hanged on the gallows back in the day.\",\"start\":4781339,\"end\":4786850,\"confidence\":0.73496704999999995511217321109143085777759552001953125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I'm glad it should have happened back in the day.\",\"start\":4787210,\"end\":4789080,\"confidence\":0.851794799999999963091568133677355945110321044921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, see, they should have been monitored more closely.\",\"start\":4789990,\"end\":4793080,\"confidence\":0.514656360000000034915501601062715053558349609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Ah, because it's just\\u2014 you want the Scottish government to take responsibility, but I think when I'm bringing out the red vest map, they're taking some kind of responsibility, but they're not taking it all.\",\"start\":4793650,\"end\":4804080,\"confidence\":0.54523880000000002343796268178266473114490509033203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They're just saying, we'll give you compensation, that's it.\",\"start\":4804470,\"end\":4807770,\"confidence\":0.791661139999999985406020641676150262355804443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, and it's and we'll get an apology.\",\"start\":4807770,\"end\":4810472,\"confidence\":0.690280739999999948253162074252031743526458740234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't think that's enough.\",\"start\":4810637,\"end\":4811515,\"confidence\":0.8111433999999999588936816508066840469837188720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I actually think they should have done something back then.\",\"start\":4813700,\"end\":4816811,\"confidence\":0.73507595000000003349072130731656216084957122802734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It's just politicians and governments, they just, they don't care about the public.\",\"start\":4818428,\"end\":4822868,\"confidence\":0.9396468399999999832061803317628800868988037109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They never have.\",\"start\":4823355,\"end\":4823746,\"confidence\":0.47663504000000000981884795692167244851589202880859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4825880,\"end\":4826034,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything else that you would like Redress Scotland to understand about what happened or the harm that you lived with?\",\"start\":4836523,\"end\":4842199,\"confidence\":0.65125686000000004849397328143822960555553436279296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'd like them to understand what happened, completely.\",\"start\":4843486,\"end\":4845451,\"confidence\":0.7391919000000000128380861497134901583194732666015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I hope it doesn't happen to other people.\",\"start\":4845821,\"end\":4848334,\"confidence\":0.580760900000000024334667614311911165714263916015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It's running behind me, it's mentally invasive, it just stays with you, it just doesn't go away.\",\"start\":4848559,\"end\":4854290,\"confidence\":0.515154499999999959669594318256713449954986572265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I think that's why they brought Redress up, because the Scottish government knew it was wrong and they brought that up.\",\"start\":4854917,\"end\":4860401,\"confidence\":0.7496618600000000132155264509492553770542144775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I brought that to you people for conversation.\",\"start\":4860560,\"end\":4862490,\"confidence\":0.85009480000000003929727654394810087978839874267578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't think conversation's enough.\",\"start\":4862880,\"end\":4864470,\"confidence\":0.84194815000000000626556584393256343901157379150390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, it's nowhere near justice.\",\"start\":4865620,\"end\":4868180,\"confidence\":0.75565899999999996961008719154051505029201507568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't think you've got to obey the conversation.\",\"start\":4868300,\"end\":4869220,\"confidence\":0.5238592600000000487625584355555474758148193359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, it's just\\u2014 it might make your life a wee bit happier and make you better and that, but it's not going to bring back your youth and your young and maybe your future and that.\",\"start\":4870220,\"end\":4880720,\"confidence\":0.482287799999999988731502753580571152269840240478515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Your future's basically fucked, if you know what I mean.\",\"start\":4880720,\"end\":4883000,\"confidence\":0.9658896999999999621877577737905085086822509765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, I don't think they understand that.\",\"start\":4883120,\"end\":4886200,\"confidence\":0.7449670999999999931873162495321594178676605224609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think they're just saying we'll give you compensation, that's it.\",\"start\":4887970,\"end\":4890860,\"confidence\":0.7725146400000000301844238492776639759540557861328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We'll give you an apology, that's you.\",\"start\":4890860,\"end\":4892510,\"confidence\":0.65580355999999995209037706445087678730487823486328125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's it, baby, that's you.\",\"start\":4893720,\"end\":4895840,\"confidence\":0.514227149999999966212271829135715961456298828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't think that's enough, man.\",\"start\":4895840,\"end\":4897790,\"confidence\":0.86477579999999998339177409434341825544834136962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, I think it should have been dealt with years ago.\",\"start\":4897920,\"end\":4900110,\"confidence\":0.5656484999999999985220711096189916133880615234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think it was 2000, was it 2022?\",\"start\":4900680,\"end\":4903970,\"confidence\":0.8874467999999999801019612277741543948650360107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They brought this up.\",\"start\":4904080,\"end\":4904750,\"confidence\":0.67654069999999999485140733668231405317783355712890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, they did this scheme.\",\"start\":4906180,\"end\":4908100,\"confidence\":0.611705900000000024618884708615951240062713623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That should have been years before that.\",\"start\":4908160,\"end\":4910440,\"confidence\":0.59875493999999995775596062230761162936687469482421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Absolutely.\",\"start\":4910440,\"end\":4911880,\"confidence\":0.465044979999999996689297176999389193952083587646484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And dealt with before that.\",\"start\":4911880,\"end\":4912920,\"confidence\":0.77141154000000000667824906486202962696552276611328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything important that we haven't covered today?\",\"start\":4914095,\"end\":4916305,\"confidence\":0.59380555000000001530935378468711860477924346923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, I think we've covered quite a lot.\",\"start\":4917322,\"end\":4919403,\"confidence\":0.69589394000000004414374643602059222757816314697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, is there any\\u2014 I've spoken for much of years.\",\"start\":4919645,\"end\":4923156,\"confidence\":0.80824050000000002835776058418559841811656951904296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Well, do you know what, I'm glad that you were able to do so with me.\",\"start\":4924258,\"end\":4926787,\"confidence\":0.93758430000000003712301577252219431102275848388671875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"It's just, it's me, I just make people feel really comfortable.\",\"start\":4926868,\"end\":4929428,\"confidence\":0.805107299999999970196995491278357803821563720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there any wording that you would like to have handled carefully?\",\"start\":4931229,\"end\":4933487,\"confidence\":0.88288759999999999461550714840996079146862030029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":4935214,\"end\":4935295,\"confidence\":0.49361873000000000555331780560663901269435882568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No?\",\"start\":4935684,\"end\":4935781,\"confidence\":0.6175194999999999989626076057902537286281585693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":4935943,\"end\":4936186,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"How are you feeling?\",\"start\":4937708,\"end\":4938469,\"confidence\":0.8447047500000000042064129956997931003570556640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I could see a lot of phone numbers, but I just couldn't.\",\"start\":4938534,\"end\":4940640,\"confidence\":0.73967992999999998549043311868445016443729400634765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You should not.\",\"start\":4941469,\"end\":4941985,\"confidence\":0.69164440000000004804547870662645436823368072509765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Tell them you've changed your mind.\",\"start\":4943502,\"end\":4944567,\"confidence\":0.6970832000000000139294797918410040438175201416015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm not really a hater.\",\"start\":4945212,\"end\":4946939,\"confidence\":0.72293996999999998731567529830499552190303802490234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't like swearing much.\",\"start\":4948338,\"end\":4949359,\"confidence\":0.9237919999999999465245537066948600113391876220703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm not a big swearer.\",\"start\":4949538,\"end\":4950397,\"confidence\":0.55867666000000004711267820312059484422206878662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, only when necessary, eh?\",\"start\":4950445,\"end\":4953606,\"confidence\":0.73006033999999997430307985268882475793361663818359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I know, Celtic's playing tonight.\",\"start\":4954384,\"end\":4956670,\"confidence\":0.76760507000000000044082071326556615531444549560546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You've just signed that Alex Oxlade-Chamberlain, haven't you?\",\"start\":4958588,\"end\":4961831,\"confidence\":0.7738218999999999514471937800408340990543365478515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He's been there for the last year.\",\"start\":4962702,\"end\":4963590,\"confidence\":0.797432600000000046946979637141339480876922607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He's been there over a year now.\",\"start\":4963703,\"end\":4964735,\"confidence\":0.7360200999999999549316953562083654105663299560546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I thought it was only a couple of months.\",\"start\":4965445,\"end\":4966574,\"confidence\":0.62370409999999998351682961583719588816165924072265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"That's how far behind I am.\",\"start\":4966970,\"end\":4968605,\"confidence\":0.78853183999999998388119593073497526347637176513671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He signed last\\u2014 when did he sign?\",\"start\":4969310,\"end\":4971474,\"confidence\":0.912321570000000026112729756277985870838165283203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know, just now?\",\"start\":4971811,\"end\":4972853,\"confidence\":0.6994884999999999575237552562612108886241912841796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"August?\",\"start\":4973077,\"end\":4973318,\"confidence\":0.82873154000000004426595978657132945954799652099609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Oh, was it?\",\"start\":4973815,\"end\":4974215,\"confidence\":0.7819430000000000546833689440973103046417236328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Oh God.\",\"start\":4974873,\"end\":4975546,\"confidence\":0.48049986000000000085918827608111314475536346435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He signed in January.\",\"start\":4975899,\"end\":4976780,\"confidence\":0.88676319999999997367723381103132851421833038330078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Ah.\",\"start\":4977726,\"end\":4977774,\"confidence\":0.57085390000000002519442432458163239061832427978515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"A year's deal.\",\"start\":4979249,\"end\":4979842,\"confidence\":0.67215020000000003097540002272580750286579132080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"A year's deal.\",\"start\":4980051,\"end\":4981686,\"confidence\":0.67215020000000003097540002272580750286579132080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They just give him a new year's contract.\",\"start\":4981750,\"end\":4983578,\"confidence\":0.80980949999999995991828427577274851500988006591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was it?\",\"start\":4984555,\"end\":4984764,\"confidence\":0.8071844999999999714646037318743765354156494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, you won the last cup, didn't you?\",\"start\":4985341,\"end\":4987040,\"confidence\":0.6766310300000000221842810788075439631938934326171875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I won the last one, won the weekend off.\",\"start\":4988227,\"end\":4990567,\"confidence\":0.832937400000000049971049520536325871944427490234375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"You're doing pretty well for the start of this season.\",\"start\":4990711,\"end\":4992699,\"confidence\":0.95811279999999998668869238827028311789035797119140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Not so much.\",\"start\":4993983,\"end\":4995357,\"confidence\":0.50780890000000000750191020415513776242733001708984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's a good point.\",\"start\":4996634,\"end\":4998363,\"confidence\":0.921371759999999984103169481386430561542510986328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I like the football.\",\"start\":4999462,\"end\":5000367,\"confidence\":0.4774766599999999971970510159735567867755889892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I try and keep up with a bit of it.\",\"start\":5000464,\"end\":5001740,\"confidence\":0.7733477399999999502000491702347062528133392333984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"My favourite player years ago when I was young was Alan Shearer.\",\"start\":5003240,\"end\":5005708,\"confidence\":0.91194856000000001916561132020433433353900909423828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I liked him.\",\"start\":5006079,\"end\":5006418,\"confidence\":0.78874929999999998653237298640306107699871063232421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm from Newcastle.\",\"start\":5006967,\"end\":5007806,\"confidence\":0.86619740000000000623714413450215943157672882080078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I loved Shearer.\",\"start\":5009132,\"end\":5009958,\"confidence\":0.96196910000000002138875743185053579509258270263671875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Shearer was brilliant.\",\"start\":5010272,\"end\":5010883,\"confidence\":0.7783362000000000335830918629653751850128173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He played with Chris Sutton at Blackburn.\",\"start\":5012280,\"end\":5013948,\"confidence\":0.91362244000000003563144446161459200084209442138671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He was\\u2014 Yeah, he did.\",\"start\":5014012,\"end\":5015535,\"confidence\":0.7553323499999999857124066693359054625034332275390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Chris Sutton played for Celtic, sure.\",\"start\":5016441,\"end\":5017737,\"confidence\":0.86844989999999999685798002246883697807788848876953125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, Shearer was good.\",\"start\":5018646,\"end\":5019882,\"confidence\":0.89457949999999997192645651011844165623188018798828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I liked them, Shola Myobi.\",\"start\":5020910,\"end\":5024763,\"confidence\":0.9155708000000000179596781890722922980785369873046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"He was good.\",\"start\":5025228,\"end\":5026272,\"confidence\":0.93175065999999995280944631304009817540645599365234375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, one of the best players with Newcastle I've seen ever was Faustino Asprilla.\",\"start\":5026448,\"end\":5031505,\"confidence\":0.9534924000000000177124093170277774333953857421875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes.\",\"start\":5031906,\"end\":5032211,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, him and Genoa were brilliant.\",\"start\":5032789,\"end\":5035358,\"confidence\":0.9203894999999999715356580054503865540027618408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, yeah.\",\"start\":5035679,\"end\":5036770,\"confidence\":0.493536350000000012538947657958487980067729949951171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I mean, I think they were\\u2014 we have had some good teams, but this, this, I think this season is going to be a struggle.\",\"start\":5036883,\"end\":5045182,\"confidence\":0.5674962999999999535560846197768114507198333740234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I know, that's why I'm a bit gutted.\",\"start\":5045696,\"end\":5047234,\"confidence\":0.8350395600000000140283873406588099896907806396484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm not clutching on straws to this season, I'll tell you that.\",\"start\":5047298,\"end\":5050439,\"confidence\":0.67605389999999998540403112201602198183536529541015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Sold Tonali, sold Guevara, sold Isaac last year, sold Gobert to Barcelona.\",\"start\":5051160,\"end\":5058003,\"confidence\":0.8375510999999999928178340269369073212146759033203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I know, sold about 300+ million pounds worth of players.\",\"start\":5058436,\"end\":5061657,\"confidence\":0.6613533000000000328100213664583861827850341796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, and haven't even bought anyone proper yet.\",\"start\":5061881,\"end\":5063836,\"confidence\":0.491435400000000022213697548068012110888957977294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I know.\",\"start\":5064605,\"end\":5064717,\"confidence\":0.5131721000000000199037231141119264066219329833984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I've bought someone actually, bought someone from Benfica.\",\"start\":5065022,\"end\":5067746,\"confidence\":0.87645309999999998495923136943019926548004150390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Ah, a right-back?\",\"start\":5068612,\"end\":5069349,\"confidence\":0.85535579999999999945003992252168245613574981689453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":5069829,\"end\":5070551,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The guys that own Newcastle are richer than Man City.\",\"start\":5071272,\"end\":5073662,\"confidence\":0.59587497000000000380026676793931983411312103271484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Can't spend it though, can we?\",\"start\":5074480,\"end\":5075618,\"confidence\":0.55714357000000003239392754039727151393890380859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I know.\",\"start\":5076468,\"end\":5076709,\"confidence\":0.5131721000000000199037231141119264066219329833984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It's all this financial fair play, but it's not fair, is it?\",\"start\":5076821,\"end\":5079468,\"confidence\":0.80535860000000003555697958290693350136280059814453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Well, if we just sell a few of our players, I think we'd be able to spend that.\",\"start\":5080238,\"end\":5084119,\"confidence\":0.80890994999999998871231809971504844725131988525390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, you'd like to think so, wouldn't you?\",\"start\":5084247,\"end\":5085803,\"confidence\":0.70009209999999999496367308893240988254547119140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But apparently not.\",\"start\":5085851,\"end\":5086653,\"confidence\":0.5881016999999999494974645131151191890239715576171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So we'll see how this season goes.\",\"start\":5086750,\"end\":5088626,\"confidence\":0.80140350000000004637712436306173913180828094482421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It might be that I ring you in a few months to tell you Redress's decision and we're relegated already.\",\"start\":5088674,\"end\":5093775,\"confidence\":0.82689550000000000551381162949837744235992431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, God.\",\"start\":5093983,\"end\":5094464,\"confidence\":0.475066959999999982589002911481657065451145172119140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Patrick, how are you feeling after discussing all of this?\",\"start\":5094897,\"end\":5099853,\"confidence\":0.84099025000000005025668770031188614666461944580078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Aye, aye, I think it'll go.\",\"start\":5100687,\"end\":5103572,\"confidence\":0.60110300000000005393729907154920510947704315185546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, and do you feel safe to be ending the call with me?\",\"start\":5104533,\"end\":5107995,\"confidence\":0.81186340000000001282387529499828815460205078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes, aye, it's better.\",\"start\":5108941,\"end\":5109983,\"confidence\":0.8626413299999999839684505786863155663013458251953125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Couldn't wait to speak to you.\",\"start\":5110544,\"end\":5112659,\"confidence\":0.9557338399999999456468913194839842617511749267578125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I'm glad.\",\"start\":5112787,\"end\":5113348,\"confidence\":0.9593134500000000119968035505735315382480621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there someone you can contact for support if you need any support?\",\"start\":5113861,\"end\":5117035,\"confidence\":0.88236546999999998508457110801828093826770782470703125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I've got a good pal, he's back in the East Midlands, he comes in quite a lot.\",\"start\":5118076,\"end\":5122275,\"confidence\":0.91552054999999998852189264653134159743785858154296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Oh, that's good, I'm glad.\",\"start\":5122644,\"end\":5123942,\"confidence\":0.98490580000000005345128784028929658234119415283203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I'm now going to quickly explain the next steps to you just so that you have a rough idea.\",\"start\":5124135,\"end\":5130193,\"confidence\":0.81478554000000003032511131095816381275653839111328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So after this call, I'm going to go away and I'm going to neaten up because I've taken it down as notes.\",\"start\":5130817,\"end\":5134775,\"confidence\":0.7856113000000000123890231407131068408489227294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm going to write it into a full statement.\",\"start\":5134839,\"end\":5136617,\"confidence\":0.83896409999999999040909415271016769111156463623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Once that's done, it'll be emailed over to you, so you'll get your statement and you'll get a payment authority letter, and it's just so you can read through it, make sure you're happy with it.\",\"start\":5137483,\"end\":5147688,\"confidence\":0.65409159999999999524078475587884895503520965576171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You'll sign the statement and the payment authority letter, and that'll get sent back to us.\",\"start\":5148281,\"end\":5153488,\"confidence\":0.9189147399999999521469362662173807621002197265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"We'll then send it off to Redress, and you'll have to do an identification verification So it's literally a 20-second WhatsApp video call where our head solicitor and my manager joins the call with you, and you'll hold your ID up to your face and they'll say yep, and then it's done.\",\"start\":5153729,\"end\":5171502,\"confidence\":0.84372795000000000431583657700684852898120880126953125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Okay, it's really, really quick.\",\"start\":5172015,\"end\":5174643,\"confidence\":0.63744140000000004686597776526468805968761444091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It's in like 20 seconds and then it's done.\",\"start\":5175381,\"end\":5177015,\"confidence\":0.81528986000000003286913852207362651824951171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, we don't really hang about with it.\",\"start\":5177064,\"end\":5178666,\"confidence\":0.72838469999999999604511913275928236544132232666015625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No problem.\",\"start\":5179468,\"end\":5179868,\"confidence\":0.6486831299999999966843233778490684926509857177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Are you happy with how the next steps have been explained?\",\"start\":5180109,\"end\":5182193,\"confidence\":0.85840879999999997185256006559939123690128326416015625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":5183058,\"end\":5183315,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Perfect.\",\"start\":5183876,\"end\":5184372,\"confidence\":0.76724212999999996664968193726963363587856292724609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, that is your witness statement complete, Patrick.\",\"start\":5184437,\"end\":5187145,\"confidence\":0.865278800000000014591705621569417417049407958984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I will, like I said, go away, write this up, and I will contact you when it is ready for you to read through and sign, okay?\",\"start\":5188270,\"end\":5195149,\"confidence\":0.85792889999999999428581531901727430522441864013671875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's brilliant, thanks, you're welcome.\",\"start\":5195921,\"end\":5196917,\"confidence\":0.988928299999999982361487127491272985935211181640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Alright, thank you very much for your time and thank you for trusting me to open up to me, okay?\",\"start\":5196966,\"end\":5200984,\"confidence\":0.96564039999999995433910271458444185554981231689453125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No problem, enjoy your day.\",\"start\":5201563,\"end\":5202527,\"confidence\":0.9639506300000000305061576000298373401165008544921875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"You enjoy the rest of your day too, Patrick.\",\"start\":5202816,\"end\":5204376,\"confidence\":0.927699300000000004473577064345590770244598388671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'll speak to you soon.\",\"start\":5204440,\"end\":5205260,\"confidence\":0.80674475000000001045918907038867473602294921875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Thank you, bye-bye.\",\"start\":5205886,\"end\":5206610,\"confidence\":0.62646246000000005427210680863936431705951690673828125},{\"sentiment\":\"NEUTRAL\",\"text\":\"Bye.\",\"start\":5206770,\"end\":5207028,\"confidence\":0.51374507000000002587825065347715280950069427490234375,\"speaker\":null}], `error` = ?, `synapse_transcripts`.`updated_at` = 2026-08-18 15:32:48 where `recording_id` = 4182) at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('update `synapse...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(597): Illuminate\\Database\\Connection->run('update `synapse...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(549): Illuminate\\Database\\Connection->affectingStatement('update `synapse...', Array)
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4234): Illuminate\\Database\\Connection->update('update `synapse...', Array)
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1266): Illuminate\\Database\\Query\\Builder->update(Object(Illuminate\\Support\\Collection))
#5 /home/fintrixorcouk/public_html/ha/app/Jobs/Synapse/CheckTranscriptionStatusJob.php(63): Illuminate\\Database\\Eloquent\\Builder->update(Array)
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): App\\Jobs\\Synapse\\CheckTranscriptionStatusJob->handle()
#7 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#8 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#9 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(129): Illuminate\\Container\\Container->call(Array)
#12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Bus\\Dispatcher->{closure:Illuminate\\Bus\\Dispatcher::dispatchNow():126}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(133): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(136): Illuminate\\Bus\\Dispatcher->dispatchNow(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob), false)
#16 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Queue\\CallQueuedHandler->{closure:Illuminate\\Queue\\CallQueuedHandler::dispatchThroughMiddleware():129}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#17 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#18 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(129): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(70): Illuminate\\Queue\\CallQueuedHandler->dispatchThroughMiddleware(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#20 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Jobs/Job.php(102): Illuminate\\Queue\\CallQueuedHandler->call(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Array)
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(504): Illuminate\\Queue\\Jobs\\Job->fire()
#22 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(454): Illuminate\\Queue\\Worker->process('database', Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(Illuminate\\Queue\\WorkerOptions))
#23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(212): Illuminate\\Queue\\Worker->runJob(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), 'database', Object(Illuminate\\Queue\\WorkerOptions))
#24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(149): Illuminate\\Queue\\Worker->daemon('database', 'default', Object(Illuminate\\Queue\\WorkerOptions))
#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(132): Illuminate\\Queue\\Console\\WorkCommand->runWorker('database', 'default')
#26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): Illuminate\\Queue\\Console\\WorkCommand->handle()
#27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#29 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#31 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(211): Illuminate\\Container\\Container->call(Array)
#32 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Command/Command.php(341): Illuminate\\Console\\Command->execute(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(180): Symfony\\Component\\Console\\Command\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#34 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(1117): Illuminate\\Console\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#35 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(356): Symfony\\Component\\Console\\Application->doRunCommand(Object(Illuminate\\Queue\\Console\\WorkCommand), Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#36 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(195): Symfony\\Component\\Console\\Application->doRun(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Console/Kernel.php(198): Symfony\\Component\\Console\\Application->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#38 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1235): Illuminate\\Foundation\\Console\\Kernel->handle(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#39 /home/fintrixorcouk/public_html/ha/artisan(16): Illuminate\\Foundation\\Application->handleCommand(Object(Symfony\\Component\\Console\\Input\\ArgvInput))
#40 {main}

[previous exception] [object] (PDOException(code: 22001): SQLSTATE[22001]: String data, right truncated: 1406 Data too long for column 'raw_transcript' at row 1 at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php:609)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(609): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\Connection->{closure:Illuminate\\Database\\Connection::affectingStatement():597}('update `synapse...', Array)
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('update `synapse...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(597): Illuminate\\Database\\Connection->run('update `synapse...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(549): Illuminate\\Database\\Connection->affectingStatement('update `synapse...', Array)
#5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4234): Illuminate\\Database\\Connection->update('update `synapse...', Array)
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1266): Illuminate\\Database\\Query\\Builder->update(Object(Illuminate\\Support\\Collection))
#7 /home/fintrixorcouk/public_html/ha/app/Jobs/Synapse/CheckTranscriptionStatusJob.php(63): Illuminate\\Database\\Eloquent\\Builder->update(Array)
#8 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): App\\Jobs\\Synapse\\CheckTranscriptionStatusJob->handle()
#9 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(129): Illuminate\\Container\\Container->call(Array)
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Bus\\Dispatcher->{closure:Illuminate\\Bus\\Dispatcher::dispatchNow():126}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#16 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(133): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
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#42 {main}
"} 
[2026-08-18 15:33:06] production.DEBUG: CheckTranscriptionStatusJob: recording 4182 → AssemblyAI status=completed (check #0)  
[2026-08-18 15:33:07] production.ERROR: SQLSTATE[22001]: String data, right truncated: 1406 Data too long for column 'raw_transcript' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_ha, SQL: update `synapse_transcripts` set `status` = completed, `raw_transcript` = [A 00:02]: Hi there, can I speak to Patrick Bishop? Hi Patrick, it's Leah calling from MMA Legal to do your witness statement. Is now still a good time for you?
[B 00:11]: Yes, it was.
[A 00:12]: Perfect. Before I start, I do just have to let you know that call is recorded for training and monitoring purposes, and for data protection, could you confirm your date of birth and your postcode for me please?
[B 00:25]: 10th of August 1993, postcode PSD1NH.
[A 00:28]: Amazing, thank you very much. So just before I get into the actual witness statement itself, I'm just going to ask you a couple of questions just so I know that we can still continue. Let me just get them up. Have you previously made any civil claim, criminal injuries claim, redress application, complaint, police report, inquiry statement, or claim to another scheme about any abuse received in care?
[B 00:55]: No.
[A 00:56]: No. Have you ever received any payment, apology, settlement, or decision? No. No. Okay, no worries at all. And are you comfortable and happy to continue today?
[B 01:14]: Yes, that's all.
[A 01:16]: Yeah. Do you need anyone with you or any other adjustments?
[B 01:21]: No, actually, no. I just like doing things myself.
[A 01:24]: Okay, fair enough. Do you understand that the purpose of the statement is to be sent to redress and agree that it can be used for your redress application and any supporting evidence?
[B 01:35]: Yes, I know that.
[A 01:36]: Perfect. I've created a bit of a chronology of care, so a bit of a timeline of your care settings. I would like to go through that with you first just to ensure that I'm not missing any, okay? Okay, so in 1992 I have Griff Children's Home.
[B 01:57]: Great, that's good.
[A 01:58]: Greif, sorry, that's my, that's my bad. I've got Greif Children's Home. I'm not very good at the pronunciation part. And then in 1994 I've got a Beach Avenue.
[B 02:11]: Beach Avenue was before Greif.
[A 02:14]: Before Greif?
[B 02:15]: Yes.
[A 02:16]: Okay, um, you just bear with me. Okay, so from the care records that we've received, it only states that Greif was the first one. So are you saying that there was Beech before Greif?
[B 02:54]: No, I just can't remember, but I'm sure Beech Avenue was before Greif. But my granny died when she died, 1991, '92, so it might be right then. Okay, that's what I meant to hear.
[A 03:12]: Um, I mean, the, the records that we have do show— so it was Grieve Children's Home in 1992.
[B 03:20]: Yes.
[A 03:21]: And then returned back to your mother.
[B 03:25]: Yes.
[A 03:25]: And then back into care in April 1994, and that was into Beech Avenue.
[B 03:32]: Right. Yes, that might be right. Yes.
[A 03:34]: Okay, no problem. And I've then got, after Beach Avenue, I've got Newfield Resource Centre.
[B 03:41]: Yes, that's right.
[A 03:42]: Yes, in the Campsie unit.
[B 03:45]: Yes, that's Campsie. And so if I was on— and that's in Johnstone.
[A 03:51]: Yes, I've then got Balrossie.
[B 03:54]: Yes, that's Balrossie Boys' Home, but end up— they call it Rossie Home now because it's shut.
[A 04:01]: Yes, I've then got Kibble.
[B 04:03]: Yes, that's it. I've been great. I've just messed up.
[A 04:06]: No, that's okay, don't worry. I just wanted to clarify before we continued. I would hate for us to get halfway down and then, uh, missing something.
[B 04:14]: I think quite a few, so like 5 or something.
[A 04:18]: It looks like 1, 2— yeah, it looks like 5. And then after Kibble, you were released, uh, to relatives or friends?
[B 04:29]: Yes, I stayed with my gran for a couple of months and then I got my own house.
[A 04:32]: Okay, perfect. Well, if that's all correct, then let's crack on.
[B 04:36]: Okay.
[A 04:38]: I know you'll have to excuse any of my pronunciations. I'm not the best at this.
[B 04:43]: Some things I can't pronounce.
[A 04:47]: It's that most of it is like the towns and the city names.
[B 04:51]: I'm like One of them's in Culmacolm, one of them's in Johnstone, one of them's in Bridgerear, one of them's in Paisley, and one of them's in Hunterhall, that's in Paisley.
[A 05:02]: Yeah, well, I spent the first couple of months doing this job calling Renfrewshire, Roofrenshire. I think there was a few times I said North Ayrshire was North Asia, so, you know, we've got there now though. Okay, so I just want to let you know that you are in complete control of this meeting. You can take a break, skip a question, or ask me to reword anything. Please note that some questions can be upsetting because they do concern your care in time and its impact, okay?
[B 05:39]: Yes, I know.
[A 05:40]: So where did you grow up and who did you live with before you went into care?
[B 05:45]: I lived with my mum before I moved here. I lived with my gran, and eventually she died. I was always with my mum on and off, and then I was with my gran on and off. I was kind of, I wasn't really in an actual setting, if you know what I mean.
[A 06:02]: Yeah, just a house or a flat?
[B 06:04]: Yeah, they were flats, aye.
[A 06:06]: Flats, yeah.
[B 06:08]: Yes.
[A 06:08]: And did you have your own bedroom?
[B 06:11]: No.
[A 06:12]: Shared?
[B 06:13]: Yes.
[A 06:14]: Okay. What was the food like at home? You know, just, was it nice home-cooked meals?
[B 06:19]: No, it's kinda just my mom and that. My mom was an alcoholic, all that, so never had anything like that. So there was like sex, so no, there's nothing to eat.
[A 06:30]: Okay. And you've got— did you say this, there were 6 of you, so there was 5 siblings?
[B 06:35]: Yes, 5.
[A 06:36]: And can I ask how many brothers and how many sisters?
[B 06:40]: There's 3 brothers, 3 sisters, and me, so 7.
[A 06:46]: Okay, and there was 7 of you all together?
[B 06:50]: Yes, and we stayed in the apartment.
[A 06:53]: Okay, and who did you share the bedroom with?
[B 06:56]: Me and my brothers and I.
[A 06:59]: Okay, are you the youngest or the middle? Middle. Middle. Okay, what about school? Did you still go to school before you went into care?
[B 07:15]: I was in primary school, I was in St. Fergus, but I was hardly there. Didn't go well, no. So it was basically your mum's fate on that one, just basically. My mum was an alcoholic, mum was always in and out of jail.
[A 07:29]: Okay, that was that your father. All right, if I do go silent at any moment, it is just so I can type up these notes, okay?
[B 07:40]: That's fine.
[A 07:41]: Uh, no problem.
[B 07:43]: I didn't get high school, didn't I?
[A 07:46]: You didn't go into high school?
[B 07:48]: No, I didn't get high school.
[A 07:50]: Okay. Um, how did you come to enter into the care system?
[B 07:59]: My gran died when I was— she died when I was 10, and my mum was— she was an alcoholic. And I think my mum ended up putting us into care because my gran died, but ended up— I was kind of— I wasn't good at school, so I was going to a boys' home anyway, but me and my brother were in a care with her, so Right, okay.
[A 08:23]: So it was your mum who made the decision. Were you ever told why you were put into care?
[B 08:27]: My mum always came down. She was an alcoholic, so basically put into care because of that, because she never did any visiting much. I always stayed with my other gran and she was always throwing us out and things like that.
[A 08:37]: Right, so you weren't told but you kind of knew?
[B 08:40]: Yes, aye.
[A 08:41]: Okay.
[B 08:41]: We were told the day we walked in that we were going into care.
[A 08:44]: Okay. So I know you've got 6 siblings obviously besides yourself, so you've got 3 brothers and 3 sisters and you're the middle child. Were you separated from any of them in care?
[B 08:55]: Yes.
[A 08:56]: How many?
[B 08:57]: From all—
[A 08:58]: —from all of them?
[B 09:00]: Yes, me and my brother Kevin here, we were not eh— be charmed if there was another one that I was separated to but I wasn't separated to anyone else other than 10 or something.
[A 09:14]: Okay. And did you say so how old were you when you first entered care, did you say about 10? Kind of taking it over, yes, sorry. Yeah, and how did you feel at the time of first entering care? You know, what were your first thoughts, if you can remember anything?
[B 09:30]: I don't know actually how you answer that one because I was quite young, you know what I mean? So sometimes when you're young, you don't tend to think about it. You kind of must feel like brothers and sisters and things like that, but you never really—
[A 09:41]: You never really thought about how you felt?
[B 09:44]: Nah, it's kind of when you're that young, you don't really think about it. No, I'm just so sad because my gran died, and if she didn't die, I don't think I'd be around here, to be honest with you.
[A 10:00]: Oh, bless. Were you very close with your gran?
[B 10:04]: I was very close to her. She was kind of— she was always there when she had cancer, so she passed away. So kind of, that was That's from my wee staffies cocking up.
[A 10:17]: Bless you. Is there anything important about your childhood health, any learning needs, any vulnerability that should be recorded for redress?
[B 10:27]: No, I had ADHD when I was young.
[A 10:32]: Okay, I'll jot that down. Okay, so I'm now going to move on to the next section, and what I'm going to do in this section is I'm going to ask you a multitude of questions but for each care setting one by one, okay? Yes. So I know that there'll be some things that pop up where you're like, oh, that happened in that one as well, but I need to make sure I keep it chronological for when it gets sent to redress, okay? Okay. Perfect. So I'm going to start with Greif Children's Home. So from records, I can see that you entered there on the 12th of February 1992. Can I ask what kind of setting it was? So was it a house? Was it like a There was two houses, so there was two houses, different houses. Two houses. And which one were you in? Was there any name? Did it look—
[B 11:21]: No, just, just both of them are called the Grange. There was two different ones. There was a big house and then there was a wee one next to it, a wee cottage.
[A 11:29]: Okay. And which one were you in? The big house?
[B 11:31]: Yes.
[A 11:33]: Okay. And how many floors was it, can you remember?
[B 11:39]: Yeah, this, hold on, I think there's only 2. 2 floors? Aye, but it's quite a long, quite long at the back. I think it's still there, I'm not sure.
[A 11:52]: Potentially. Some of them haven't really shut down, some of them have kind of, they've kept the building but changed what it's used for.
[B 11:58]: I know Paul Rossi shut down, so that's why I got moved, because it's coming under LSD building, so they moved us up.
[A 12:03]: Right, yeah. So what was the ordinary daily life like in Greif?
[B 12:12]: It was kind of, because you're young, it was kind of, I don't know, it was kind of, there wasn't any idea or set number of people, so you just had to exist there and adapt.
[A 12:20]: Yeah, so what about the actual, so did you have your own bedroom here?
[B 12:25]: In Greif? I don't know, I can't remember. Okay, that's okay. Kinda maybe, I think, but I can't remember the Greif that much because I was that young.
[A 12:33]: That's okay, I'll just— we'll take down what we can remember, and that's absolutely fine. What about toiletries? Can you remember if you were provided with shower gel, toothpaste?
[B 12:45]: No, I don't remember. Don't remember.
[A 12:47]: What about the food? Was the food okay?
[B 12:50]: I don't actually remember what I ate.
[A 12:51]: That's okay, I'm just literally going to list off some things, and if you can't remember, just say no, okay? Okay. What about school? Did you still go to school while in this setting?
[B 13:02]: Yes, when I was in the group, I was still going to Mr Patrick Bishop's for a couple of months.
[A 13:08]: Okay. What about clothing? Did you get provided any clothes there?
[B 13:14]: I don't actually. I can't remember that.
[A 13:17]: Sorry about that. That's all right, don't worry. What about contact with family? Did you still see your mum? No. And was that your decision, her decision, or?
[B 13:29]: It was probably her because she was an alcoholic, you know. Okay. I just, you know, that young, I can't even remember anything about that one.
[A 13:36]: Well, I can't remember what I had for breakfast yesterday, so it's all right. And I can. Okay, what about the staff? What were the staff like?
[B 13:51]: Some of them were all right and some of them were just not all right. You always get that in homes. There's always a mixture, there's always ones that's alright, there's always ones that's not alright.
[A 14:00]: Okay, always just a bit of a mixture of, you know, there's always going to be one or two. Mixture, mixture.
[B 14:06]: Mixture of nice people and mixture of assholes, basically.
[A 14:10]: Fair enough. What about the kids, the other children there, were they alright with you? Did you get along?
[B 14:16]: I can't remember, Mr Patrick Bishop. I can't remember any of them. I think I was only in there for a bit. I think it was the last few months I was in there.
[A 14:23]: I think from what I could see Actually, let me just have a little look.
[B 14:28]: Maybe a bit over 6 months, maybe even more than that.
[A 14:30]: From February until August. Oh, well, no, it's a couple of months.
[B 14:35]: Yeah, a couple of months.
[A 14:36]: Yeah. What about any rules? Were there any particular strict rules that you can remember? No, I can't remember that. Any punishments?
[B 14:46]: Ah, there was punishments. You were thrown in your room and locked in your room and things like that.
[A 14:48]: You would be thrown in your room and locked in? Yes, I— okay, that's what they used to—
[B 14:55]: that's— that happened in quite a lot of homes when I was young. You used to get locked in your rooms and all that, and you were bad and all that.
[A 15:00]: I have heard that from a couple of people, to be fair.
[B 15:04]: It's quite a lot of the bastards used to hit you and all that.
[A 15:07]: Did they hit you in Greif? No. No? Okay. Um, did anything happen in Greif that you would now as an adult consider to be abuse, neglect, or harmful?
[B 15:19]: Just get locked in a room, things like that. I think that's ample. Okay. And grabbed and threw about. That's probably the same as physical abuse, I'd say. Yeah, absolutely.
[A 15:34]: How did it make you feel, you know, like at the time, like when you were being locked in your room, how would you feel?
[B 15:39]: You feel bad when they do that because you normally used to be locked up. It's like imprisonment. Especially when you're that lucky, you're only 10 years old, you go, ah, what's going on?
[A 15:48]: Yeah, absolutely. Um, was it all of the staff that were involved, only a particular few?
[B 15:55]: There's only a couple. It's certainly— I've noticed that, and I noticed that in the buy homes, isn't it? There's always— you always get ones that are brand new, you always get ones that are just arseholes, and you always get ones that shouldn't have been at home because you've been in jail.
[A 16:09]: Yeah, okay. Can you give me one clear example of this occurrence? So where and when did it occur? You know, what happened before?
[B 16:33]: Just give a You were told to do something, you never done it, and you used to be grabbed and threw in your room and all that.
[A 16:39]: And what kind of thing would you do for that to be the punishment? I just can't remember that, to be honest. That's okay, that's okay. Too young, you know, a 10-year-old, you know. Yeah, yeah, of course. Did it happen often? Was it quite a regular occurrence? Yes, it was often.
[B 16:56]: Hang on, Grace, I'm just gonna spanny the hands. They just, I don't think they were trained right to start with to actually deal with people. The young ones are just, I think they just, we'll just put them in the group.
[A 17:09]: Yes. And what about, did it ever become worse or change, or was it kind of just the same thing over and over?
[B 17:16]: Same thing over and over. You always knew when you turned the page or turned around, you were getting locked in a room.
[A 17:22]: What about when you were locked in your room, were you still, were you given any food or water?
[B 17:29]: No, they used to open the door but they're not bringing your dinner.
[A 17:33]: Would you have to eat your dinner in the room or were you allowed to go and eat with everyone else?
[B 17:37]: They used to bring up dinner. There wasn't a toilet in the room either, to be honest with you.
[A 17:42]: Okay. I remember that much. Yeah, so I know it sounds a bit— I know it can be a bit hard to talk about, but with there being no toilet, would you have an accident while you were in there? Aye, just no choice.
[B 17:58]: You either piss yourself or you shake yourself or you push the toilet or something. Yeah. There's no choice when you're locked in a room. It's just, it happened quite a lot back in the day.
[A 18:07]: Would you ask to go to the toilet or were you not able to? It's extremely hard to go.
[B 18:12]: You just get knocked.
[A 18:13]: It's just getting older. Okay. Okay, what immediate effects came from this kind of experience? Was there any pain or injury, any fear, shame, sleep problems, bedwetting, any running away? Yes, that was all.
[B 18:35]: That was all the same. I used to wet your bed, used to run away, used to get fear. Something— that's how you used to run away because you were feared. Yeah. Probably. You've heard that a lot, actually, and been involved in care. You've probably— that's where a lot of people run away because they've been wet in the bed.
[A 18:52]: Yeah. And I'm sorry to ask, but would you wet the bed in Greif? Yes. Yeah. And what would happen if you wet the bed? Were you given any, you know, any comfort? Were you given any—
[B 19:04]: no, certain staff, right, certain staff were alright, certain ones weren't.
[A 19:09]: So would they, like, say, change your sheets?
[B 19:11]: Yes, some of them are all right. So you'll probably hear about a lot. Some of them are already in certain homes. Some of them— it happens in other homes. You always meet nice people and then you meet assholes.
[A 19:20]: Yeah, happens absolutely everywhere. I mean, it's just—
[B 19:23]: you never really— you never got home, you met all nice people. Never happens.
[A 19:28]: You never get a full night's sleep.
[B 19:30]: Right. Okay. I don't know, sometimes you wish for it, but it wasn't gonna happen, so you just had to go. That's when you're 10-year-old, I mean.
[A 19:43]: So yeah, absolutely, absolutely. Um, did this happen to anyone else, or did you ever— did anyone else ever witness this happening to you, you know, being locked in that room? No, I just do what I say.
[B 19:56]: People out there, people may probably witnessed it happening to me and all, but yeah, you're a lot young, you can't remember, but it did happen to other people. Used to happen to a lot of people in there.
[A 20:10]: Yeah, of course.
[B 20:13]: That was one of the worst ones.
[A 20:15]: Fife was the worst one? One of them, aye. Okay. And when you say you would be kind of, you know, grabbed or thrown into your room, was there ever any bruises, any handprints?
[B 20:32]: Yes, I was always bruised when they grabbed me and hit me and things like that. It always happened. Okay. You're 10, you're up there, back that long, you can remember certain things but you can't remember it all.
[A 20:44]: Yeah, of course. And did you ever tell anyone or try and get any help because of that?
[B 20:49]: Yeah, I used to tell the night staff and all that, but when you're that young, you don't think they'll believe you when you've been in a home. They just shy me about them, just ignore you. Yeah, even the nice ones, they used to say, right, I may borrow and just walk away and things like that. So, okay, you end up going like this, you end up seeing the hank of their arseholes. Yeah, yeah, because they used to make you— even if you made a complaint, you just get ignored because you're that young. Okay.
[A 21:27]: So that is everything for Greif. Yes. So I'm now going to move on to Beech Avenue. So I'm going to ask the same question again. What was Beech Avenue? Was it a home? Was it a residential school? It was just—
[B 21:40]: it was like two houses knocked into one. Just a home. It was just like two normal houses and they knocked it through into one. Okay.
[A 21:49]: And can you remember how many floors were in this house? 2 floors. And where was your bedroom? Top floor. Okay. Did you have your own bedroom or shared? Own bedroom. Own bedroom.
[B 22:07]: I think there was about 10 people in all or something.
[A 22:10]: In the home? Yes. Okay. What about the toilets? You know, was there— were they shared? Were the showers shared? Well, they're shared toilets, yes. Shared toilets, okay.
[B 22:22]: There's a couple of them, there's a couple on the top, one on the bottom.
[A 22:28]: Okay, no problem. Okay. And what about the food here?
[B 22:46]: It was actually all right, but you can't really remember much of it. Yeah, you're still going to school, you're in there, so mostly I'm used to the school, you know what I mean?
[A 23:02]: What about, would you like eat dinner together or eat breakfast together?
[B 23:06]: Yes, you used to do that. Okay. That was actually, Beech Avenue was actually the best one.
[A 23:15]: It was the best one? Yes. Okay. What about hygiene-wise? Was there any toiletries provided?
[B 23:27]: I just cannot remember that, to be honest with you. I just cannot remember, too young. So I just actually liked the home, I thought it was quite good.
[A 23:35]: Yeah, no, that's absolutely fine. What about clothing? Did you go with the clothing that you had from home or were you provided new?
[B 23:42]: Covenants I came to home, right? Yeah. I can't actually remember getting any clues in there. I don't think I was in there that long either.
[A 23:51]: Let me have a little look and see. Yeah, Beach Avenue was about 2 months.
[B 23:57]: It wasn't that long. Okay. Because I left there and they put me on Newfield.
[A 24:02]: Yes, I've got Newfield. That's the next one, just for this one. What about contact with family? Was there still no contact? No, no contact, no. Okay, and what about the staff? What were they like?
[B 24:15]: Actually, it was a guy, a Mr Rankin, and his wife. They owned a fruit stall next to Bell Street. They were actually, him and his wife were actually buried inside.
[A 24:27]: Okay, okay, cool, got that. And what about the other children? Were they okay?
[B 24:33]: Yes, I know someone in from Cherries, so yes, they were actually all right.
[A 24:37]: You know some of the names? Yeah, yes I do. Can you give me just a couple? It just really helps to solidify the statement is all.
[B 24:45]: There was Elizabeth Campbell. Yeah. Sharon McAllister.
[A 24:54]: Yeah. That was two.
[B 24:56]: And then my brother Kevin, he was in there too.
[A 24:58]: Your brother Kevin was in there too. Is he an older brother? Younger, okay. He's youngest. Youngest, okay, got that. Did anything happen here that you would now consider abuse, neglect, or harmful as an adult? No. No, okay. And I know the question is, what was different about this placement compared with the others? I know you said it was the best one. What made it the best one?
[B 25:28]: The staff are actually very nice. The husband— there was a husband and wife that owned the fruiters as well, but they ran that. So I don't know if you— I can't remember, but I knew Mr Rankin. He used to take us to the fruiters. And Mr—
[A 25:42]: who, sorry?
[B 25:43]: His name is Mr Rankin. I can't remember his first name. The fruiters in that, in Welshgate, were just along the way where I stayed in Paisley. So there's something called Paisley. On the fruiters, and he used to take you to the fruiters and that, and you just used to help yourself. I remember to see the shed and I just thought—
[A 26:00]: Okay, I'm glad that there was at least, you know, one place that was safe for you.
[B 26:04]: That was the only one, aye.
[A 26:06]: Oh, bless you. I'm going to move on now to Newfield. So I can see that you were there for about 6 months as well. Yes. What was Newfield in a sense of, was it a house?
[B 26:20]: It was not, it was units. There was like 4 or 5 different units because it was a residential home for boys and girls.
[A 26:28]: It was a residential, okay, boys and girls, plus the school was inside. Okay, and how many people were there to a unit? Can you remember it all? That's okay.
[B 26:46]: I'd say 6 plus, wasn't it? Yeah.
[A 26:49]: So we'll go with like just 6 or more to a unit, and you said there was about 4 or 5 units?
[B 26:58]: Yes, there was. They were named after islands: Campsie, South, Iona.
[A 27:06]: They were named after islands. And I've got you down as being in the Campsie unit, is that right? Yes, I was in Campsie and South. Campsie and South? No. Okay. Okay, what about the units? What did they look like? You know, was there a kitchen, dining room? There was a kitchen, dining room, yes.
[B 27:29]: Couches. Just looked like— the units kind of looked like a house, you know what I mean?
[A 27:35]: Okay. What about your bedroom? Did you have your own bedroom or did you share? I had my own bedroom, yes.
[B 27:42]: Own bedroom.
[A 27:43]: And what about bathrooms?
[B 27:45]: Yes, there was shared bathrooms, yes, for the residents.
[A 27:49]: And what about showers? Was there shared showers?
[B 27:52]: Eh, can't remember, but I know there was baths.
[A 27:54]: I remember that back then. Were they shared baths, so kind of everyone would take it in turns to use the baths? Yes. Okay. What about routines? Was there any specific kind of bathing routine, you know, was it you have to bath in the morning and night, or? No, not really. No, no.
[B 28:10]: Okay, I think it was kind of your choice, if you know what I mean.
[A 28:15]: Yeah, okay. You didn't have a choice? Oh, you had a choice?
[B 28:20]: It was up to you, but nobody ever said to you, go for a shower in the bathroom every day, which I think you should have. Yeah, okay.
[A 28:29]: Um, what about the food?
[B 28:34]: I think it's actually all right, as I can remember, but I cannae remember that much, darling.
[A 28:38]: Yeah, again, it's just one of them. Right. And what about toiletries? Can you remember being provided shower gel, toothpaste, toothbrush? No, I cannae, no. Is that that you can't remember, you weren't given them? I cannae remember. Okay, no, that's okay. I just wanted to clarify that I didn't get that any mistaken. No, I can't remember.
[B 29:05]: Then I got to be about older. I know of it, but no, I can't remember that, no.
[A 29:09]: Okay, no problem at all. And what about contact with family? Was there still no contact?
[B 29:14]: Eh, I don't think anybody ever came to see me in the tube, no.
[A 29:18]: Okay. What about the staff? What were the staff like in this place? Half and half.
[B 29:23]: Half of them were alright, half of them were arseholes. Okay.
[A 29:27]: I don't know what I need to put. No, no, say what you need to say, honestly. There's no— You're all right?
[B 29:34]: Some of them are all right, some of them were just—
[A 29:36]: shouldn't have been there, if you know what I mean. What about the other children there? Eh, it's kind of—
[B 29:42]: some of them are all right, some of them aren't. Kinda, they've probably seen this, they've probably seen the same as me. He was all right, he wasn't.
[A 29:49]: Yeah, well, you're never going to get along with everyone. That's it, kinda.
[B 29:53]: You don't know them, so yeah, you go, ah, fuck you.
[A 29:57]: Yeah. What about any rules? Was there any rules that you can remember from here? No. What about any punishments?
[B 30:08]: I used to get locked in your room and battered and all that in there. I didn't like that place at all.
[A 30:13]: So they would take you to your room?
[B 30:16]: Some of the staff used to hit you and things like that, throw you in your room and things like that.
[A 30:23]: Okay. So I know you've just said that, but I'll ask the same question again. Did anything happen there that as an adult you now consider to be abuse, neglect, or harmful? Yes. And how would you label that?
[B 30:37]: Physical abuse, getting hit and battered, and cleaning your room and locked in your room. I haven't done that. I just didn't like the place at all. I just couldn't stand it.
[A 30:49]: Okay.
[B 30:51]: And you've made a complaint, tell staff, as I said to you, you just get knocked. They just ignore you.
[A 31:01]: And who was responsible for the physical abuse?
[B 31:05]: The staff.
[A 31:06]: The staff. And was there any, you know, was it just a particular set of staff or was it kind of all of them?
[B 31:11]: No, just this kind of, as I said to you, some of them are alright, some of them on me. Yeah, you know, it's not in order. You probably notice that in all your claims you're dealing with someone. A lot of people, some of the staff they like, and some of them they're just—
[A 31:23]: no. Yeah. So can you give me one clear example of a time when you were physically abused? What happened beforehand, what happened during, and what happened after? But it's just, just—
[B 31:40]: I can't even remember what happened before that. I remember getting hot grabbed and threw my room and things up.
[A 31:46]: So can you remember where it happened? You know, was it in a communal area?
[B 31:50]: It was in a— no, it wasn't in a communal area, it was in a private bit.
[A 31:54]: In a private what, sorry? Just in a private bit. In a private bit of the unit. And so what did the member of staff do?
[B 32:07]: He actually just grabbed me and And actually punched me and actually threw me on the bed, then locked the door.
[A 32:16]: Did he physically hurt you apart from grabbing you? Yes, he actually whacked me. He actually punched me. And where did that hit? At my face. Okay, and was there a mark after, I'm assuming?
[B 32:35]: Yes, I suppose.
[A 32:37]: And then he locked you in your room? Yes. And how long were you left for?
[B 32:43]: Yeah, a good few hours.
[A 32:47]: And can you remember what happened when you were let out of your room?
[B 32:51]: I was just like, my roommate, quite a nice staff actually, what happened to your face? I said he whacked me, and then all of a sudden, and get caught up a bit, I fail. That's what they used to say. Obviously, a young lady and they're adults, they've got to believe they're adults.
[A 33:09]: Yeah, that's what happens. Okay, now how often did this happen?
[B 33:20]: A couple of times.
[A 33:23]: But it wasn't a regular occurrence?
[B 33:26]: No, it's just Couple of times with certain staff, yes.
[A 33:29]: And did it ever change or become worse?
[B 33:33]: No, not really, no. Just kind of the same people all the time. They just used to hit me and grab me and throw me in the room. Never liked the place, never liked Newfield at all.
[A 33:44]: Okay. Okay. And what was the immediate effect from this? You know, was there still, was there any bedwetting, sleep problems?
[B 33:54]: You're bedwetting, you don't want to go to sleep and then this happens to you. You lie awake all night thinking you've got to clean the hickey and all that as well. Yeah. It's kind of one of the places I like to forget.
[A 34:10]: I just don't like that at all. Yeah, absolutely understandable. Just going to ask really quick, just like I asked with the old one, in Newfield, what were the staff like when you did wet the bed?
[B 34:23]: Yes, some, as I said, some of them used to change it, some of them didn't bother at all.
[A 34:27]: And the ones that didn't bother, was that left to you to deal with? Yes. Okay, and was that so, for example, you would have to change your own bedsheets or go for a quick bath, clean off? That's a good day yourself, yes. Okay, and some, some would help and some just wouldn't? Some of them are all right, some of them Okay, um, did the same thing happen to anyone else, or did you ever witness anything?
[B 35:02]: Yeah, I'm sure a few people in here now, you've witnessed it, you've seen it happening, and things like that.
[A 35:11]: And would other people have seen it happening to you? Yes. Okay. Did you tell anyone what was happening?
[B 35:22]: Yes, I told other members of staff, but as I said to you, when you're that young, they don't believe you. Actually, they don't think I'm as bad as much as you do, you know.
[A 35:38]: And what was different about this care placement compared to the others?
[B 35:42]: Just, just, I don't know what it was. I just, I couldn't take that. I just didn't like it. I couldn't take the voice at all. I just couldn't make it. Some homes you mustn't go around, some homes you don't.
[A 35:55]: Yeah, absolutely. Okay, I'm now going to move on to Balrossie. So just for your knowledge, there is only 2 placements left, so we're going to do Balrossie now and then we'll do Kibble, and then that is everything for the in-depth of each placement. Okay. Okay, would you like to take a break at all, or you're happy to continue?
[B 36:13]: No, Marie, I've got a can.
[A 36:15]: Perfect. What type of setting was Balrossie? Was it a residential school or a house?
[B 36:22]: A residential de-listed school. It was— there was what, 1, 2, 3— I think it was like 1, 2, 3, 5 houses. It's actually turned into flats now. It's in Kilmacomb, and Some of the flats are worth a fortune.
[A 36:40]: Yeah, and how long were you in there for? I believe that looks like a year and a half, 2 years maybe. Looks like you were there for about 1, 2— I'm trying to work out— 2 years minus 1 month, right? About 23 months, that's it.
[B 36:57]: Yes, yeah, I remember that because I ain't got no memorable losses because I remember talking to a couple of police officers and they said it was getting renovated on the flats. Wow, okay. And it was a lassie building, so they didn't understand that.
[A 37:14]: Yeah, so again, kind of like what with the rest, what was your daily life? So what was the actual accommodation like? Did you have your own bedroom?
[B 37:25]: No, it was dormitories.
[A 37:29]: Okay, and how many did you share with? 4. And were they 4 other males? Yeah, yes, it was just boys. Yes. Okay, no problem. I just have to cheque just because sometimes it can be mixed. What about bathroom-wise?
[B 37:51]: It was just a 1-bed shared bathroom, yes.
[A 37:54]: Was that just shared between the 4 of you in the dormitory, or was it shared between everyone? There was 30 people in there.
[B 38:00]: There was 30 of you? In the one floor, yes. It was shared between us all. Okay. Which I didn't agree with that either.
[A 38:10]: Yeah. Were there showers, baths?
[B 38:13]: There was just showers and urinals and sinks.
[A 38:17]: There wasn't any baths, no. Okay. What about any routines? Was there any specific routines that they kept you in?
[B 38:26]: No, not really. She used to tell you in the morning, "I'm going to shower. If you want a shower, go out." Okay.
[A 38:32]: What about your school? Did you still do schoolwork? School was in Neeples. Okay, it was in there.
[B 38:38]: It was a boys' school, yes. You had to go to school.
[A 38:43]: Okay. What about the food? Can you remember anything about the food? Food was actually quite good, actually.
[B 38:49]: She used to take me, she used to get your dinner. You used to get your breakfast in your dormitory. Okay. Then lunchtime, there was a big canteen for everybody in the full home. And then at tea time, you used to bring your dinner. And then at supper time, you bring your dinner.
[A 39:11]: Okay. And were you given, like, a choice with the food? Was there options, or was it just kind of whatever was given you had to eat?
[B 39:19]: There was kind of breakfast options when you went into the big canteen on time, you'd get up to choice options. Okay. Nighttime and suppertime, suppertime used to get— they used to— that was a good thing about suppertime in Bullrocks. You used to go shopping with the staff. They used to take the boys shopping and you could pick which you liked, if you know what I mean.
[A 39:41]: Oh right, okay. That was quite good.
[B 39:43]: Yeah. Back then it was unheard of. So they used to— we used to go shopping then, but I think that was even just take you for an hour or two or something.
[A 39:55]: So you would go shopping with the staff for the food?
[B 39:58]: For supper time, just no for dinners and lunches, not just late at night. Used to be yourself at about 7, 8 o'clock. They used to take you shopping, you pick what you wanted.
[A 40:10]: Nice, okay.
[B 40:12]: There was like 12 people in there, 12 or 16 around the dormitory, so you had to— they couldn't exactly get everybody a bit of activity, you know what I mean?
[A 40:22]: Yeah, understandable.
[B 40:24]: Back then, you're young, it was— when you're young boys, it was like hot dogs and buggers, chips. That was the main thing.
[A 40:32]: Yeah. Okay, and how was— what was the staff like in there? Was it half and half?
[B 40:45]: Some of them were alright, some of them weren't.
[A 40:47]: Yeah, just the same as before. Ah, yeah, it's kind of—
[B 40:51]: some of them are nice, very nice actually. Some of them are, and some of them are just assholes, basically.
[A 40:58]: Yeah, fair enough.
[B 40:59]: Keep saying that about people, you know.
[A 41:03]: No, you're all right. I'd rather you were honest. What about the other children? Did you get along with them?
[B 41:10]: Eh, half and half. Some of them not. Some of them, I dunno. You've been in a dorm before. The 4Es used to stick together, if you know what I mean. Yeah. And then there's 4 and there's 4 there. You're kind of stuck between the 4Es, if you know what I mean.
[A 41:26]: Yeah, so you kind of have no real choice but to try and get along.
[B 41:29]: Well, you kept together because it was actually just, it was just a joke, to be honest with you. I didn't understand it. So it was like 40 hours in a room, we go in, well, you tried to go in, but you didn't get a choice. You were in a room and they used to just, when you're in here, that's it. Yeah. And then there was their boys in another room you used to like, and then there were boys in another room you didn't like. So they could make it that way, as soon as they could see that you didn't get on there. Yeah, absolutely. You'd love to chew it, chew your end in, if you know what I mean.
[A 42:00]: Yes, of course. Were there any rules in Balrostie that you can remember? No, no. And what about any punishments? Ah, there was punishments.
[B 42:12]: I used to get locked in your room and a few of the guys in there that I still know who they are, they used to hit you and throw you about and lock you in your room and all that, didn't they? A lot of them in that Balrossie are just going to like them. The worst thing about Balrossie was the teachers were the worst.
[A 42:29]: Really? Okay, we'll get into that in a— I'm just— because I'm going to pop that into the other box in our note sheet, which is about the abuse. So I would ask, you know, did anything happen there that you would now consider abuse to be? Sexual, physical, emotional, or neglect? Which of those would you say happened in Balrossie? Physical and neglect.
[B 42:48]: Because there was a few of them that used to hit you and throw your boot and batter you and lock you in your room. And the teachers, some of the teachers that used to go, they were worse than the actual staff you dealt with when you were in your dorm. Yeah, you can actually handle a lot. Yeah, I can basically— you can actually handle your heat even though you have a really cold kidney. You know what I'm saying? Yeah. You'd love to bump into them outside.
[A 43:17]: Right, yes. Can you give me one clear example, so one clear time where this physical abuse and neglect happened? Happened a few times in there.
[B 43:27]: A few times?
[A 43:27]: Can you give me like one really key one that you'll always remember?
[B 43:32]: I was in the shower and I was refusing to go to school to get a shower and the guy just bounced my knee plate off the tiles in the shower. And actually just battered me and then told me get a shower and just walked up.
[A 43:45]: And was that a teacher or a staff member?
[B 43:48]: That was a staff member.
[A 43:49]: And did you say you hit your head off the tiles?
[B 43:52]: Yes, both my heels right off the tiles in the shower and told me get a shower on that. Then I was refusing to go to school and get a shower. I remember that, and I didn't actually know the guy's name. So what was his name? Derek. I can't remember his second name. Derek.
[A 44:08]: That's okay, it's good.
[B 44:09]: He bounced my head right off the tiles in the shower and told me I'd get a washing or that.
[A 44:16]: He told you you would get a lashing? A wash. A wash. A lash. A wash. Okay. Yes. And did he do anything else other than bounce your head off the shower tiles?
[B 44:28]: I just grabbed me before, told me that Yeah, I showed up, we were going to school.
[A 44:34]: Okay. Can I ask when this happened? Were you in the— was it in the shower room? Yes. And were you clothed? Yeah, just my pyjama bottoms on. Okay.
[B 44:47]: I remember it well.
[A 44:50]: It might sound silly, but for the, you know, the— not the truthfulness, but for the redress to really understand this, can you remember what, even anything about the pyjama bottoms? You know what colour they were? They were blue. Did they have any patterns?
[B 45:04]: No, just blue.
[A 45:09]: Okay, no problem. And what happened after that? You know, was the bruising— was there any marks?
[B 45:15]: Ah, there was bruising and fear and things like that. I just got a shower and get ready and went to school because I didn't know how to deal with the guy again because he was just— he was a moron, just evil.
[A 45:34]: Mm-hmm. Okay. How often would this happen? Was it, you know, was the abuse a daily thing, or, you know, every now and then a thing? Every now and then, yes. Every now and then, okay. And did it ever change or get worse?
[B 45:51]: It changed for the staff. It wasn't the same staff. It was different staff at times, aye.
[A 46:01]: Okay. Okay.
[B 46:02]: The only thing I liked about Bullrossie was the food. That was it.
[A 46:09]: Would you say the food was better than any other care setting?
[B 46:13]: Eh, no. Okay. Because I've not got to the last one yet. Okay, go on then.
[A 46:20]: I can't wait to hear about this full English breakfast.
[B 46:24]: That was one of them.
[A 46:26]: Kemble was the best one. Was it?
[B 46:28]: Even though people say, even though a lot of people have bad things to say about it.
[A 46:33]: Okay, so what immediate effects did you experience while in Balrossie? So, you know, again, pain, injury, fear, shame, sleep problems, bedwetting? Yes, all. All of it?
[B 46:44]: I couldn't wait to get out. I just hated the place.
[A 46:48]: And what about And with, am I on Balrossie? Yes, Balrossie. What about with Balrossie with the bedwetting?
[B 46:55]: Yes, I used to do that quite a lot, yes.
[A 46:57]: And what would happen in this institute for that? You know, were the staff helpful? Were they not?
[B 47:02]: No, you had to do it yourself because it was a dormitory. That's what dormitories were like. You had to change all your own beds and things like that.
[A 47:11]: Was there ever any comfort from staff?
[B 47:13]: You know, "Oh, it's okay." No, yeah, some of them were alright, as I said to you. Yeah, some of them are nice and some of them— you see, you probably notice that yourself with people when you do interviews. People probably tell you some of the staff are brand new, some of them are mummin'. You'll probably notice that a lot.
[A 47:27]: Yeah, and it's always the bad ones that people remember the names of, never the good ones. Well, I say good ones, I say good ones, but you know, I remember a lot of the names of the good ones that I like. Can you give me some of the names that you remember?
[B 47:44]: I can remember first names, I can't remember.
[A 47:46]: First names is perfectly fine.
[B 47:48]: One of the good ones when I was in Bulrushy was a guy called Jimmy McWilliams. Okay, he stayed in Johnstone. He was a very nice man because he ended up coming to Kibble. Okay. Another guy called Thomas Shirky, he was, he was a mate in Bulrushy. He was brand new, he came to Kibble as well. He came to He ended up in my night shift in Kibble as well.
[A 48:14]: Oh God.
[B 48:15]: You end up remembering half of them and then you go, ah, that's her second name, you kind of remember.
[A 48:21]: Yeah, what about, apart from Derek, can you remember any of the other bad staff members' names? Yes, there was Charles Horne.
[B 48:28]: He was a teacher. Yes, Charles Horne. Yep. And Thomas McCallum, he was, they were the head, they were two of the head teachers in the place. They were They were famous for hitting people in Bullrossie. I remember the two of them well. I don't know if they're still alive or not, but they were two— Thomas McCallum and Cheryl Thorne. Cheryl Thorne was the headteacher in the school. Thomas McCallum was the headman.
[A 48:57]: And they were the ones who were quite well known for hitting people? Yes. Did they ever hit you? Yes.
[B 49:06]: They were two main man in Cabell, eh, Bullroxy. You probably hear the names quite a lot if you're dealing with people from Bullroxy. We do see a lot of names constantly popping up, yeah. If you're dealing with people from Bullroxy, they were two main mans.
[A 49:24]: Yeah. Did you ever tell anyone what was happening in this one?
[B 49:29]: Yes, but they're the head teachers and things like that, so you're not going to believe them, are you? Used to tell your kids, you used to tell your staff, you used to get ding dong, ding dong. Yeah, just to get knocked, because they were the head teachers. They were the teachers in Morrosey, they were the worst. Apart from that guy, I can't remember his second name. I know he's staying in Wrenthwaite next to me just now, but I can't remember. Okay.
[A 50:01]: So now let's move on to Kibble, shall we? So I have— is there anything else you want to say about Balrossie? No. No? Okay. I'm glad it's shut.
[B 50:12]: Yeah. So we just go through the other 3.
[A 50:18]: Okay, so let's move on to Kibble. So I have you being down in Kibble from 1997 to 1998? Yes. What was Kibble? Was it a residential school? Was it a house? Boys' school, yes, residential. Okay. And again, what was it like? Did you have your own room?
[B 50:49]: Yes, I had my own room in Kibble, yes.
[A 50:51]: Own room, okay. Was it a big house that you stayed in?
[B 50:56]: It is flat units, it was like dormitory units, 4 separate units of us in Kibble.
[A 51:05]: Okay, 4 separate units. What about routines, was there any particular routines there that you can really remember?
[B 51:11]: Yes, you had to be getting a minute to try to get on the showers.
[A 51:15]: Sorry, could you say that again for me?
[B 51:19]: I'm just getting a bathroom.
[A 51:20]: Oh, no problem.
[B 51:22]: I had a wee bit of tea and a couple of Weetabix. Couple of Weetabix, that's all. You had to get up in the morning, you got to shovel and all that and things like that.
[A 51:29]: Was there a specific time you had to wake up there? I guess you had to go to school because the school was in the place. So what time would you wake up if you can remember?
[B 51:39]: Eh, half 7, quarter to 8 roughly.
[A 51:42]: Yeah, okay.
[B 51:43]: So I had to be at school for 9. Then you had your breakfast and you had to get a shovel and things like that.
[A 51:54]: Okay, did you have a school uniform? Just your own clothing. Own clothing, okay. And were you ever provided any clothing?
[B 52:02]: Yes, you used to get a bus ticket. Yeah, yeah, pretty cool.
[A 52:09]: Like a grant? I used to get a grant in there.
[B 52:12]: Yeah. I can't remember the names. I know the names, but I can't remember what they're called. They used to take you shopping and that.
[A 52:20]: Were you allowed to buy kind of with that grant whatever clothing that you wanted, or was there kind of rules surrounding it?
[B 52:26]: No, you could buy as long as it wasn't football clothes. You could buy what you wanted if you wanted.
[A 52:36]: Okay. What about the food in this one? Could be nice, yes. Yeah, were you given choice? Yes, very good choice. Okay, did you eat meals together? Yes.
[B 52:58]: Where? Okay.
[A 53:08]: Um, what about the schoolwork there? Was the school okay? Uh, yes, it was quite fine.
[B 53:14]: It was only a class and things like that. It was actually all right.
[A 53:17]: Okay. And any contact with family?
[B 53:22]: Eh, I think sometimes my mom phoned, but she used to phone and she was drunk, and I used to tell the staff, don't answer her. But no, I don't think— did anybody ever come and see me in Liverpool? I don't think they did. I never really had much contact with family, and I used to go and see my gran and that, and my other gran, when I was in Kibble. Used to go for day visits, and Kibble was just along from my house at the time.
[A 53:47]: Okay. Still there, fair enough. Yeah. What about the staff? Was it just, again, half and half?
[B 53:54]: Yes, it's half and half, but most of them are actually alright now.
[A 54:00]: Okay, what about the other children?
[B 54:03]: Kinda, you like some of them, you don't like some of them.
[A 54:11]: Okay, and was there any rules?
[B 54:19]: Eh, no, not really. There used to kinda, there was a few that I asked could you bring her in, but nah, used to, had certain rules but not many, no. And what about any punishment?
[A 54:30]: No, that's kind of—
[B 54:31]: actually, kibble was actually all right, even though you've probably heard a lot about it.
[A 54:35]: I actually liked it. Well, people have different experiences, you know. There's always going to be that people might say that, um, they had the best time in Ballarat, but it wasn't for you. It was just, you know, it's just all different, isn't it?
[B 54:50]: I think that I actually wanted once Last time Paisley and Kibble was always known as a place that people didn't like to go. I actually liked it.
[A 54:58]: Yeah, so there was no punishments, but was there anything that happened that you would now as an adult consider to be abuse, neglect, or harmful in a form of sexual, physical, emotional, or neglect? No. No, okay.
[B 55:14]: I knew a lot of the staff in Kibble as well.
[A 55:16]: You didn't like any of the staff?
[B 55:18]: I said I knew a few of them, right?
[A 55:20]: Oh, you knew a few of them?
[B 55:22]: Yes, it was just kind of— Paisley's not that big, you know what I mean?
[A 55:25]: Yes, he said it was Timmy Williams and Thomas Shetty.
[B 55:30]: Right, Thomas Shetty, he was an ex, but I knew a few of the staff. When I'm in the cab, I'll meet a few of the staff, and I still speak to a few of the staff when I'm out and about, having a pint and things like that.
[A 55:39]: Yeah, okay. Do you know what? Maybe that's helpful.
[B 55:44]: I know a few of the staff in trouble with time-based limiter. I speak to them regularly because they're nice and they speak to me.
[A 55:51]: So yeah, you can't have been a bad kid then, can you?
[B 55:55]: No, actually, years ago a lot of people had bad things to say about the company. When you first get told that you can stay there, you go, ah no, not a couple. Yeah. And you come back, you're at the end of it, you go, ah, it's not that bad.
[A 56:06]: Yeah. Was it a secure unit?
[B 56:13]: No, it wasn't then. It's new. It's kind of mixed.
[A 56:16]: Ah, okay, okay.
[B 56:17]: It used to be just boys, but now they've got lassies in it, and it's a secure unit now. I mean, it's kind of one of them richest homes in Scotland, I think.
[A 56:30]: Yeah, okay, I get what you mean. Was the bedwetting still happening in Kibble?
[B 56:36]: I mean, you bet they're not much, because you've got You felt safer in there, if you know what I mean.
[A 56:43]: And if you did wet the bed, what would happen?
[B 56:46]: They just tended to say, well, actually, some of the staff are alright, and you said to them and all. The staff are actually alright, a lot of the staff in there.
[A 56:57]: Okay. Did you have any problems sleeping in Kibble, or were you okay? It was alright.
[B 57:04]: The first couple of nights, you go, ah, no, it's kind of, because you're in a strange place, but after that, no, it was alright. As I said, yes, that was probably the best place I've been.
[A 57:16]: Yeah, and I would ask, you know, did you try and tell anyone or get any help, but it doesn't sound like you needed to.
[B 57:26]: Oh, Kibble was actually pretty, pretty good advice already.
[A 57:31]: In a few words, can you describe Kibble to me, like how you felt there? I felt safe. Yeah.
[B 57:38]: And that was the first time in a long time I felt safe when I was in a kibble, because it wasn't exactly the way people made it out to be. A lot of people made kibble look bad years ago. Yeah. But it wasn't. But as you were saying, everybody's got their own experience.
[A 57:54]: Well, there is a lot of kibbles as well. They've got stuff everywhere. So the Glasgow one might have been really awful, and then the Paisley one wasn't too too bad, you know what I mean?
[B 58:03]: Oh, when I was in the home zone, they only had the people. Oh really? Right, Kibble's opened up. Look at hostels, they've got Glasgow and stuff, haven't they? This point, they'll get Shields and St. Mungo Football Club and all that as well.
[A 58:20]: Yeah, so I never had all that, never had all that when I was in there. Not too bad then. Is there anything else you'd like me to add down for Kibble? No, Kibble was okay.
[B 58:31]: I know it's a bad thing to say something in a claim for compensation, but Kibble was— there's no point lying— Kibble was actually nice.
[A 58:39]: Yeah, that's fine. I actually liked it. Just because you liked one of your five doesn't mean the rest were great. You're allowed to have— and I'm quite glad that you would have had that last one being that kind of a safer place. It must have been such a relief being in there.
[B 58:54]: It was, it was actually, I was quite happy being in there. It was actually, it made me feel safe getting there.
[A 59:01]: Well, that's all that we would want for you, to feel safe, so I'm quite glad. And I'm the one who's doing your claim and telling you it's okay to have had a safe place, okay? That was it. Yeah, so I'm just going to quickly, before I move on, is there anything else that you would like to add for grief that you might have remembered?
[B 59:19]: No. I was too young to remember anything.
[A 59:21]: What about Beech Avenue?
[B 59:24]: Eh, no.
[A 59:26]: Newfield? Nah, I've visited the place. Yeah, and Balrossie? Visited Balrossie. Okay, so what I'm going to do now is I'm moving on to the next section, and this is about all of the care settings overall, not just one or two. Okay, it's all of them. So across all of the placements, what were the names of the main people responsible for your abuse? The names? Yeah, so I'll just go back through really quick actually, because you gave me most of the names, didn't you? So I'll just— I'll go in and I'll copy and paste them through because I don't feel like we need to re-go through them.
[B 60:07]: Ah, there was 3 main ones, yes.
[A 60:10]: So I've got Derek, Charles and Thomas? Yes. Okay, are you happy for them to be the only names that we put on, or is there anyone else who you would like to be named? No, that's it. Okay, I also want you to be aware that none of these people will be aware that you've said their names, okay? It's just gonna be— yeah, well, fair enough. Some people panic and they don't want it, but it's fine.
[B 60:37]: No, you're not, absolutely.
[A 60:40]: Were other children affected, and did you witness abuse or harm to anyone else?
[B 60:45]: Yes, I witnessed abuse to a few people I was in homes with. I think a lot of people did.
[A 60:51]: I think that happens.
[B 60:52]: I think you've probably heard that a lot. You witness a lot in your own homes, especially when you're young, because even if you're that young, you don't get believed. I don't care what anybody says, you don't get believed. Yeah, I think that's how they brought out this redress because of Yeah, definitely.
[A 61:08]: And is there any children who you witnessed or witnessed you being abused whose names that you can remember at all? No. Okay, no worries at all, don't worry. Why do you believe that the local authority should have been aware of what was happening?
[B 61:25]: They should have been aware. I think a few of the homes I was in, like Barossie and Newfield, I think the local authority was aware of it. But they couldn't approve it. So I know Balrossie was actually under investigation, I know Newfield not, but I don't think they could in the grave. I don't think, you know, local authorities, they can't approve things they don't deal with.
[A 61:47]: Yeah. Were complaints ever discouraged, ignored, or punished? Nope. And were you ever moved, threatened, or disbelieved because of these complaints?
[B 62:10]: Threatened, aye.
[A 62:11]: And what were you threatened with?
[B 62:13]: Well, the staff threatened you to leave, but they kind of threatened to be near disciplinarian.
[A 62:21]: Okay. Have you ever reported the abuse to police, an inquiry, a professional, or any authority? Reported it to a couple of the staff, but you only believe.
[B 62:31]: Never reported to police because that was a staff responsibility, reported police back then.
[A 62:36]: Okay. Why did you move between the different placements, and were the reasons ever explained to you?
[B 62:44]: No, they weren't never explained. They just kept moving me, which I didn't like because it's just— we get moved about too much. It shouldn't have happened. Obviously you're not going to have a settled life if you keep moving. Yeah.
[A 63:08]: Did you ever run away, refuse to return, or ask to be moved? That'll be quite a few times, yes. And what would happen when you ran away?
[B 63:23]: I ran away and tried to run away from Bellrossie and ended up, me and 5 other boys running away from Bellrossie in my pyjamas and actually got to Kirkmaccormick, Port Glasgow and got on a train and actually came to Belkisley, Port Glasgow, in the train in my pyjamas.
[A 63:40]: So you ran away from Bellrossie in your pyjamas?
[B 63:45]: Yes, me and 5 other boys. Hopped on a train?
[A 63:49]: Yes, to Glasgow.
[B 63:51]: That'll be in the police report, because it was— everybody used to talk, there was 5 of us, me and 5 others. We left Kilmacon, Kilmacon, Port Glasgow's about 68 miles to Kilmacon, and they end up leaving Bullrosey because they didn't like it and end up getting on a train at Port Glasgow, Port Glasgow to Ferguson, and went to my auntie's in Ferguson.
[A 64:16]: Were the police the ones that caught you and returned you?
[B 64:19]: Yeah, police picked us up and took us back to Bullrosey, yes.
[A 64:22]: There should have been a police report. There probably is. I'll have to double-check that one.
[B 64:27]: It's got to be because they were in my pyjamas and hoosecoat.
[A 64:32]: Why did you run away? Just didn't like the place.
[B 64:34]: Just didn't like it. We ended up leaving it and then we got returned to the place at about 5 in the morning or something like that.
[A 64:43]: And what happened when you were returned?
[B 64:45]: No, I just totally go to my bed and then they get made to get up 2 hours later for school. Right, okay. I remember that. It was just one of the things that you think about it now, you say that was quite funny, that.
[A 64:59]: I shouldn't laugh, but I think it's the thought of 5 kids in their pyjamas getting on a train, nobody asking any questions.
[B 65:08]: No, they just let us on the train, that's it.
[A 65:10]: I think that's the part that got me a little bit because I think the first thing I'd do is, why are you in your dramas?
[B 65:17]: Well, that main ticket wasn't written to Morris. The train got wrecked, the cart they were in, and they got off at St James's next to Ferguson and walked all the way to Mantis' house, and then Mantis grasped at us and pulled the poles, and we got picked up. There's got to be enough police support because they picked up my pyjamas, no? There's got to be there somewhere.
[A 65:43]: Yeah, there should be. What age did you leave the care system?
[B 65:49]: 16 and a half, 17, roughly.
[A 65:54]: Okay, and what were your circumstances after? So where did you go once you were released from care?
[B 66:00]: I went to my gran's for 2 months and then I didn't like that and I got my own house. So I've stayed myself since I was— before I was 17. I've maintained since then. No support after I left. There was no support? No, I think you should have been supported when you left here.
[A 66:20]: I would have to agree, especially when you're—
[B 66:23]: I was about 16 or so. Yeah. And you think there'd be support there for you. Nah, there wasn't any support, just basically when you're that age, get to fuck and just that's you. No, there's a lot of support now in your wee care.
[A 66:38]: Yeah, so I'm now going to move on to the next section, which is all about the impact on your whole experience. So it is going to be, you know, how the combined experience has affected you. So how did the experience affect you at the time in a way of such as your safety, your trust, your confidence, your sleep, behaviour, education, relationships, or your ability to speak up?
[B 67:04]: That's kind of, that's them all. It sticks really in your brain. It's kind of mentally, you know, it's always in your brain. You just sit and think about it. That's why I drink as much, because you just can't even no think about it when you were young. Yeah, it's kind of just one of the things you wish you could forget, but you can't.
[A 67:34]: Yeah, I've got that.
[B 67:36]: It's mainly mentally now, because you're older, it just sticks with you constantly.
[A 67:42]: Yeah, so that is actually the next question. So how has it affected your mental health? Things such as anxiety, depression, trauma symptoms, panic, flashbacks, nightmares, self-harm, or suicidal thoughts?
[B 67:54]: Yes, flashbacks and nightmares and things like that. Yes, that's kind of— that's funny, the main things that people don't understand about it. That's kind of— you do get flashbacks, you get memories, you get mental health problems, things like that. It sticks to you constantly.
[A 68:13]: Have you got any mental health problems, Patrick? No, none diagnosed, just alcohol. Just alcohol. Okay, that came back.
[B 68:22]: That's up in court.
[A 68:26]: And would you classify yourself as alcohol dependent or an alcoholic? Alcohol dependent. Alcohol dependent. Okay, I get medication after the doctor for it. Okay, no problem.
[B 68:37]: For my stomach, I've damaged my stomach leaning into the drink.
[A 68:42]: Was there ever any substance abuse?
[B 68:45]: No, I've never took drugs. Okay, never even thought of it. I don't even think I've ever smoked a joint, to be honest with you.
[A 68:55]: Fair enough, that's the best way, isn't it?
[B 68:58]: I know, that's kind of— yeah, when I stayed in Birkdale Park, it was kind of a bad area back in the '90s for drugs and hanging about, but I never even took a necky, mind.
[A 69:13]: Um, what about any self-harm or suicidal thoughts?
[B 69:18]: I've had suicidal thoughts, aye, but I've never self-harmed, no.
[A 69:21]: Okay. Okay. Do you take any medication for any kind of sleep problems?
[B 69:32]: I've got— I take sleeping tablets, but that's far. Causing my sciatica in my back and leg. I get sleepless nights a lot.
[A 69:40]: Okay. How has your experience in care affected any relationships?
[B 69:48]: I don't really have relationships, no. I've not got much friends either because I don't really trust much. I'm kind of a loner, and that's kind of— that affected me being in homes because you don't know who to trust. Yeah. I think I've got one close pal and that's about it. And at my age, at 44, you think you're for funnels.
[A 70:11]: Yeah. What about intimacy? Has it ever affected— has your experience ever affected your ability to be intimate with someone?
[B 70:18]: I've not really been intimate with many people, to be honest with you. Okay. I've had a couple of relationships, but I don't really tell them nothing, if you know what I mean. I think that you keep it all to yourself. It does affect you because some of the women you go out with you don't really tell us nothing, you don't say nothing. So sometimes you're better off just keeping things to yourself. Yeah. You don't tell anybody about your physical abuse and all that, I've never really done it, no.
[A 70:48]: Yeah. What about your— obviously you said that you can't really trust people. Would you say that trust is one of the biggest things it has affected? Yes. Yeah. And what about any isolation? Do you ever find yourself isolating yourself?
[B 71:03]: Yes, I kind of— I don't really do much. I'm kind of a hussy person. I'm kind of— I'm not a socializer. Okay. I'd rather sit in the house with 10 cans and don't speak to people. And that's part of the reason.
[A 71:21]: Yeah. And what about your confidence?
[B 71:25]: Confidence is low at times. It's not great, my confidence, but as you know, your confidence, sometimes it's good, sometimes it's bad.
[A 71:34]: Yeah, it can always flip, can't it?
[B 71:37]: It's up and down. Aye. Yeah, okay.
[A 71:40]: Is there anything else you'd like to say about the effect it's had on relationships, any friendships, anything like that? It's just isolation, basically.
[B 71:49]: Cause it is. It's just a joke. Actually, I know it's a bad thing to say, I think care homes should be shut. Well, back in the day. I don't know what they're like now, right enough, but I've heard a lot of good things about care homes these days.
[A 72:05]: Well, you kind of question why now. Aye. How has your overall experience affected your education, your work, your opportunities, finances, housing, or day-to-day stability?
[B 72:20]: It's kinda affected them all, 'cause I kinda don't work and things like that.
[A 72:24]: You don't work?
[B 72:25]: I'm on disability, aye. Okay. It affects your confidence, actually. It's kinda sticks in your head and I've tried workin' a couple of times and then things just come into your head and you end up going, "Ah, I can't do bother with this, I just wind me head." Sometimes you depress yourself there thinking about it. Yeah. And then there are times you're all right, if you know what I mean.
[A 72:46]: It's kind of— No, I understand.
[B 72:51]: I'd love company, to be honest with you. I've had a couple of relationships and sometimes the woman go out and you don't look happy, and then at times you look happy. It's just— I think it's— I don't know what it is. It's just 50/50. I think it just comes and goes. Yeah, yeah. It's always there.
[A 73:05]: It's not going away, I don't think. Mr Patrick, is there anything that triggers you? Any places, smells, authority figures, institutions, or situations that you would avoid because it triggers you?
[B 73:18]: Well, I don't really get much, so I think I don't really know that answer to that. I can't really answer that one.
[A 73:22]: Yeah, no, that's okay. You don't have to.
[B 73:25]: I don't like being in private places like councils and institutions and things like that. I don't like that. I don't even like going to my doctor's because there's a lot of people about. These are my doctor's phones, mate, because I think I told them I don't like coming to surgeries.
[A 73:44]: So would you say that you avoid contact?
[B 73:47]: I avoid contact with people, yes. I think that's in my heart, mate.
[A 73:54]: And do you avoid contact with people because of what you went through or because of the aftermath?
[B 73:59]: Could have went away through and after myself. Yeah, I think that even my pal says to me, you need to start getting out now. And you don't, you don't tell people anything that happens to you. So yeah, I'm quite happy you've picked them up. That's all you do.
[A 74:14]: Okay, what impact has this experience had on your life overall?
[B 74:21]: I've not got a life basically. To be honest with you, I've not really got a life. My life is basically a loner, been in the house myself and kind of keep myself to myself.
[A 74:34]: Yeah.
[B 74:35]: Everybody else has got a life, they go out and socialise, things like that, but you don't want me. I don't know what it is, I don't know. I was kind of hoping it would go away, but no, it's not.
[A 74:46]: What if, so how do you, like, what do you think would have been different about your life had you not have been in care?
[B 74:54]: I don't know, I think maybe if I was in care, I would have had a career or had a family or had a normal life, but no, I've not got any of that. That might match the care settings I'm in. Yeah. I've not got a family, I've not got a career, I've not got anything like that. I think if I was in care, this You sit and think to yourself, I might have had a life. No, these days, no, you've not got a life. Yeah.
[A 75:27]: Have you ever received any counselling, therapy, mental health, addiction, GP, hospital, or professional support? No. Okay.
[B 75:37]: As I said, you don't tell people, you keep it to yourself. It's another thing that a lot of people don't get out of the tin. Sorry, you talk to your lawyer, I think.
[A 75:47]: Yeah, they've got to keep themselves private and confidential. Yeah, there's nothing— there's no judgement about it. People, you tell who you want to tell, and if you don't want to tell anyone, you don't need to. Nobody's— there's no force in you to tell anyone, do you know what I mean? You don't need to. I know it's your business.
[B 76:04]: I don't tell anybody anything, and that's why I'd love to have been able to speak to people now, but now you can Well, I appreciate your bravery speaking to me about it.
[A 76:16]: It helps and it means a lot that you've trusted me with it. Have you ever been diagnosed with any relevant health conditions or taken any medication? I take medication just now. Yeah, what medication is that?
[B 76:32]: Amitriptyline.
[A 76:37]: And is that your sleeping tablets? No, that's sleeping enough to help your mouth. Okay. Any other medications, or is it just the amitriptyline and the sleeping tablets?
[B 76:47]: Quite a few. Some of Aston.
[A 76:54]: Okay.
[B 76:55]: And then there's Cocodamol.
[A 76:59]: Yeah. I used to take that.
[B 77:07]: And my Loxican.
[A 77:14]: Okay, I'll just leave them in there for now. I'm sure we'll have on your GP records all of your medicines. Yeah. Are you receiving support now? No. No. Okay. Is there any sibling, relative, friend, partner, or professional who you would like to provide a supporting statement for your claim? No, I don't.
[B 77:41]: I've not told anybody. I've not said to anybody about it. Yeah, okay. I spoke to the advice, they kinda said if you've not spoke to anybody, first thing I'll ask is kinda especially your boss.
[A 77:54]: Yeah, so I'm going to ask you the last couple of questions now, so we are close to the end. So why are you applying to the Scottish Redress Scheme, and what would you like to come from telling your storey to the Scottish Government about what you went through?
[B 78:08]: I'd like them to deal with what happened back in the past and actually accept responsibility for no damming up, to help young people in care. Never really done nothing to help people in care homes back in the day. I think there should have been something there, but they didn't do that here at the care homes in Baroda, did they?
[A 78:34]: Yeah. And what would you like to come from, like, telling your storey? Like, where— what do you want people to know from telling your storey?
[B 78:43]: I want them to know what happened back in the day, and I don't want people just to ignore what happened back in the day, because a lot of people just ignore it. Go, 'It happened back in the day, but it's the past.' It's not the past. It's not the past for people that suffered it.
[A 78:55]: Yeah, absolutely. It's actually—
[B 78:57]: it's in the future. It's still in their heads, and it's still in— I know a few people in homes that have been homes that committed suicide through all this and all that. Yeah, that's actually— I don't understand why people say, 'Oh, that was years ago, just ignore it,' and all that. It's just— it's not something you can ignore. Yeah. It's there on some people's memories, that's what it is.
[A 79:19]: Yeah. And what would acknowledgement mean to you? So what would the Scottish government acknowledging what you went through mean to you?
[B 79:32]: It'd mean a lot if you get an apology off them and admitted that the care homes back in the day, when they should have been, it shouldn't have been happening. There should have been rules, there should have been people checking up in care homes they should have been hanged on the gallows back in the day. I'm glad it should have happened back in the day.
[A 79:49]: Yeah, see, they should have been monitored more closely. Ah, because it's just—
[B 79:55]: you want the Scottish government to take responsibility, but I think when I'm bringing out the red vest map, they're taking some kind of responsibility, but they're not taking it all. They're just saying, we'll give you compensation, that's it. Yeah, and it's and we'll get an apology. I don't think that's enough. I actually think they should have done something back then. It's just politicians and governments, they just, they don't care about the public. They never have.
[A 80:25]: Yeah. Is there anything else that you would like Redress Scotland to understand about what happened or the harm that you lived with?
[B 80:43]: I'd like them to understand what happened, completely. I hope it doesn't happen to other people. It's running behind me, it's mentally invasive, it just stays with you, it just doesn't go away. I think that's why they brought Redress up, because the Scottish government knew it was wrong and they brought that up. I brought that to you people for conversation. I don't think conversation's enough.
[A 81:05]: No, it's nowhere near justice.
[B 81:08]: I don't think you've got to obey the conversation. I mean, it's just— it might make your life a wee bit happier and make you better and that, but it's not going to bring back your youth and your young and maybe your future and that. Your future's basically fucked, if you know what I mean.
[A 81:23]: Yeah, I don't think they understand that.
[B 81:27]: I think they're just saying we'll give you compensation, that's it. We'll give you an apology, that's you. That's it, baby, that's you. I don't think that's enough, man. No, I think it should have been dealt with years ago. I think it was 2000, was it 2022? They brought this up. Yeah, they did this scheme. That should have been years before that. Absolutely.
[A 81:51]: And dealt with before that. Is there anything important that we haven't covered today?
[B 81:57]: No, I think we've covered quite a lot.
[A 81:59]: Yeah, is there any— I've spoken for much of years. Well, do you know what, I'm glad that you were able to do so with me. It's just, it's me, I just make people feel really comfortable. Is there any wording that you would like to have handled carefully? No. No? Okay. How are you feeling?
[B 82:18]: I could see a lot of phone numbers, but I just couldn't.
[A 82:21]: You should not. Tell them you've changed your mind.
[B 82:25]: I'm not really a hater. I don't like swearing much.
[A 82:29]: I'm not a big swearer. No, only when necessary, eh?
[B 82:34]: I know, Celtic's playing tonight.
[A 82:38]: You've just signed that Alex Oxlade-Chamberlain, haven't you?
[B 82:42]: He's been there for the last year. He's been there over a year now.
[A 82:45]: I thought it was only a couple of months. That's how far behind I am.
[B 82:49]: He signed last— when did he sign? I don't know, just now? August? Oh, was it? Oh God. He signed in January. Ah. A year's deal. A year's deal. They just give him a new year's contract. Was it?
[A 83:05]: Yeah, you won the last cup, didn't you?
[B 83:08]: I won the last one, won the weekend off.
[A 83:10]: You're doing pretty well for the start of this season. Not so much. That's a good point. No, I like the football. I try and keep up with a bit of it.
[B 83:23]: My favourite player years ago when I was young was Alan Shearer. I liked him.
[A 83:26]: I'm from Newcastle. I loved Shearer. Shearer was brilliant.
[B 83:32]: He played with Chris Sutton at Blackburn. He was— Yeah, he did. Chris Sutton played for Celtic, sure. Yeah, Shearer was good.
[A 83:40]: I liked them, Shola Myobi. He was good.
[B 83:46]: Yeah, one of the best players with Newcastle I've seen ever was Faustino Asprilla. Yes. Yeah, him and Genoa were brilliant.
[A 83:55]: Yeah, yeah. I mean, I think they were— we have had some good teams, but this, this, I think this season is going to be a struggle. I know, that's why I'm a bit gutted. I'm not clutching on straws to this season, I'll tell you that.
[B 84:11]: Sold Tonali, sold Guevara, sold Isaac last year, sold Gobert to Barcelona. I know, sold about 300+ million pounds worth of players.
[A 84:21]: Yeah, and haven't even bought anyone proper yet. I know. I've bought someone actually, bought someone from Benfica.
[B 84:28]: Ah, a right-back? Yeah. The guys that own Newcastle are richer than Man City.
[A 84:34]: Can't spend it though, can we? I know. It's all this financial fair play, but it's not fair, is it?
[B 84:40]: Well, if we just sell a few of our players, I think we'd be able to spend that.
[A 84:44]: Oh, you'd like to think so, wouldn't you? But apparently not. So we'll see how this season goes. It might be that I ring you in a few months to tell you Redress's decision and we're relegated already. Oh, God. Patrick, how are you feeling after discussing all of this?
[B 85:00]: Aye, aye, I think it'll go.
[A 85:04]: Yeah, and do you feel safe to be ending the call with me?
[B 85:08]: Yes, aye, it's better.
[A 85:10]: Couldn't wait to speak to you. I'm glad. Is there someone you can contact for support if you need any support?
[B 85:18]: I've got a good pal, he's back in the East Midlands, he comes in quite a lot.
[A 85:22]: Oh, that's good, I'm glad. So I'm now going to quickly explain the next steps to you just so that you have a rough idea. So after this call, I'm going to go away and I'm going to neaten up because I've taken it down as notes. I'm going to write it into a full statement. Once that's done, it'll be emailed over to you, so you'll get your statement and you'll get a payment authority letter, and it's just so you can read through it, make sure you're happy with it. You'll sign the statement and the payment authority letter, and that'll get sent back to us. We'll then send it off to Redress, and you'll have to do an identification verification So it's literally a 20-second WhatsApp video call where our head solicitor and my manager joins the call with you, and you'll hold your ID up to your face and they'll say yep, and then it's done. Okay, it's really, really quick. It's in like 20 seconds and then it's done. Okay, we don't really hang about with it. No problem. Are you happy with how the next steps have been explained? Yes. Perfect. Well, that is your witness statement complete, Patrick. So I will, like I said, go away, write this up, and I will contact you when it is ready for you to read through and sign, okay? That's brilliant, thanks, you're welcome. Alright, thank you very much for your time and thank you for trusting me to open up to me, okay? No problem, enjoy your day. You enjoy the rest of your day too, Patrick. I'll speak to you soon. Thank you, bye-bye. Bye., `formatted_transcript` = [A 00:02]: Hi there, can I speak to Patrick Bishop? Hi Patrick, it's Leah calling from MMA Legal to do your witness statement. Is now still a good time for you?
[B 00:11]: Yes, it was.
[A 00:12]: Perfect. Before I start, I do just have to let you know that call is recorded for training and monitoring purposes, and for data protection, could you confirm your date of birth and your postcode for me please?
[B 00:25]: 10th of August 1993, postcode PSD1NH.
[A 00:28]: Amazing, thank you very much. So just before I get into the actual witness statement itself, I'm just going to ask you a couple of questions just so I know that we can still continue. Let me just get them up. Have you previously made any civil claim, criminal injuries claim, redress application, complaint, police report, inquiry statement, or claim to another scheme about any abuse received in care?
[B 00:55]: No.
[A 00:56]: No. Have you ever received any payment, apology, settlement, or decision? No. No. Okay, no worries at all. And are you comfortable and happy to continue today?
[B 01:14]: Yes, that's all.
[A 01:16]: Yeah. Do you need anyone with you or any other adjustments?
[B 01:21]: No, actually, no. I just like doing things myself.
[A 01:24]: Okay, fair enough. Do you understand that the purpose of the statement is to be sent to redress and agree that it can be used for your redress application and any supporting evidence?
[B 01:35]: Yes, I know that.
[A 01:36]: Perfect. I've created a bit of a chronology of care, so a bit of a timeline of your care settings. I would like to go through that with you first just to ensure that I'm not missing any, okay? Okay, so in 1992 I have Griff Children's Home.
[B 01:57]: Great, that's good.
[A 01:58]: Greif, sorry, that's my, that's my bad. I've got Greif Children's Home. I'm not very good at the pronunciation part. And then in 1994 I've got a Beach Avenue.
[B 02:11]: Beach Avenue was before Greif.
[A 02:14]: Before Greif?
[B 02:15]: Yes.
[A 02:16]: Okay, um, you just bear with me. Okay, so from the care records that we've received, it only states that Greif was the first one. So are you saying that there was Beech before Greif?
[B 02:54]: No, I just can't remember, but I'm sure Beech Avenue was before Greif. But my granny died when she died, 1991, '92, so it might be right then. Okay, that's what I meant to hear.
[A 03:12]: Um, I mean, the, the records that we have do show— so it was Grieve Children's Home in 1992.
[B 03:20]: Yes.
[A 03:21]: And then returned back to your mother.
[B 03:25]: Yes.
[A 03:25]: And then back into care in April 1994, and that was into Beech Avenue.
[B 03:32]: Right. Yes, that might be right. Yes.
[A 03:34]: Okay, no problem. And I've then got, after Beach Avenue, I've got Newfield Resource Centre.
[B 03:41]: Yes, that's right.
[A 03:42]: Yes, in the Campsie unit.
[B 03:45]: Yes, that's Campsie. And so if I was on— and that's in Johnstone.
[A 03:51]: Yes, I've then got Balrossie.
[B 03:54]: Yes, that's Balrossie Boys' Home, but end up— they call it Rossie Home now because it's shut.
[A 04:01]: Yes, I've then got Kibble.
[B 04:03]: Yes, that's it. I've been great. I've just messed up.
[A 04:06]: No, that's okay, don't worry. I just wanted to clarify before we continued. I would hate for us to get halfway down and then, uh, missing something.
[B 04:14]: I think quite a few, so like 5 or something.
[A 04:18]: It looks like 1, 2— yeah, it looks like 5. And then after Kibble, you were released, uh, to relatives or friends?
[B 04:29]: Yes, I stayed with my gran for a couple of months and then I got my own house.
[A 04:32]: Okay, perfect. Well, if that's all correct, then let's crack on.
[B 04:36]: Okay.
[A 04:38]: I know you'll have to excuse any of my pronunciations. I'm not the best at this.
[B 04:43]: Some things I can't pronounce.
[A 04:47]: It's that most of it is like the towns and the city names.
[B 04:51]: I'm like One of them's in Culmacolm, one of them's in Johnstone, one of them's in Bridgerear, one of them's in Paisley, and one of them's in Hunterhall, that's in Paisley.
[A 05:02]: Yeah, well, I spent the first couple of months doing this job calling Renfrewshire, Roofrenshire. I think there was a few times I said North Ayrshire was North Asia, so, you know, we've got there now though. Okay, so I just want to let you know that you are in complete control of this meeting. You can take a break, skip a question, or ask me to reword anything. Please note that some questions can be upsetting because they do concern your care in time and its impact, okay?
[B 05:39]: Yes, I know.
[A 05:40]: So where did you grow up and who did you live with before you went into care?
[B 05:45]: I lived with my mum before I moved here. I lived with my gran, and eventually she died. I was always with my mum on and off, and then I was with my gran on and off. I was kind of, I wasn't really in an actual setting, if you know what I mean.
[A 06:02]: Yeah, just a house or a flat?
[B 06:04]: Yeah, they were flats, aye.
[A 06:06]: Flats, yeah.
[B 06:08]: Yes.
[A 06:08]: And did you have your own bedroom?
[B 06:11]: No.
[A 06:12]: Shared?
[B 06:13]: Yes.
[A 06:14]: Okay. What was the food like at home? You know, just, was it nice home-cooked meals?
[B 06:19]: No, it's kinda just my mom and that. My mom was an alcoholic, all that, so never had anything like that. So there was like sex, so no, there's nothing to eat.
[A 06:30]: Okay. And you've got— did you say this, there were 6 of you, so there was 5 siblings?
[B 06:35]: Yes, 5.
[A 06:36]: And can I ask how many brothers and how many sisters?
[B 06:40]: There's 3 brothers, 3 sisters, and me, so 7.
[A 06:46]: Okay, and there was 7 of you all together?
[B 06:50]: Yes, and we stayed in the apartment.
[A 06:53]: Okay, and who did you share the bedroom with?
[B 06:56]: Me and my brothers and I.
[A 06:59]: Okay, are you the youngest or the middle? Middle. Middle. Okay, what about school? Did you still go to school before you went into care?
[B 07:15]: I was in primary school, I was in St. Fergus, but I was hardly there. Didn't go well, no. So it was basically your mum's fate on that one, just basically. My mum was an alcoholic, mum was always in and out of jail.
[A 07:29]: Okay, that was that your father. All right, if I do go silent at any moment, it is just so I can type up these notes, okay?
[B 07:40]: That's fine.
[A 07:41]: Uh, no problem.
[B 07:43]: I didn't get high school, didn't I?
[A 07:46]: You didn't go into high school?
[B 07:48]: No, I didn't get high school.
[A 07:50]: Okay. Um, how did you come to enter into the care system?
[B 07:59]: My gran died when I was— she died when I was 10, and my mum was— she was an alcoholic. And I think my mum ended up putting us into care because my gran died, but ended up— I was kind of— I wasn't good at school, so I was going to a boys' home anyway, but me and my brother were in a care with her, so Right, okay.
[A 08:23]: So it was your mum who made the decision. Were you ever told why you were put into care?
[B 08:27]: My mum always came down. She was an alcoholic, so basically put into care because of that, because she never did any visiting much. I always stayed with my other gran and she was always throwing us out and things like that.
[A 08:37]: Right, so you weren't told but you kind of knew?
[B 08:40]: Yes, aye.
[A 08:41]: Okay.
[B 08:41]: We were told the day we walked in that we were going into care.
[A 08:44]: Okay. So I know you've got 6 siblings obviously besides yourself, so you've got 3 brothers and 3 sisters and you're the middle child. Were you separated from any of them in care?
[B 08:55]: Yes.
[A 08:56]: How many?
[B 08:57]: From all—
[A 08:58]: —from all of them?
[B 09:00]: Yes, me and my brother Kevin here, we were not eh— be charmed if there was another one that I was separated to but I wasn't separated to anyone else other than 10 or something.
[A 09:14]: Okay. And did you say so how old were you when you first entered care, did you say about 10? Kind of taking it over, yes, sorry. Yeah, and how did you feel at the time of first entering care? You know, what were your first thoughts, if you can remember anything?
[B 09:30]: I don't know actually how you answer that one because I was quite young, you know what I mean? So sometimes when you're young, you don't tend to think about it. You kind of must feel like brothers and sisters and things like that, but you never really—
[A 09:41]: You never really thought about how you felt?
[B 09:44]: Nah, it's kind of when you're that young, you don't really think about it. No, I'm just so sad because my gran died, and if she didn't die, I don't think I'd be around here, to be honest with you.
[A 10:00]: Oh, bless. Were you very close with your gran?
[B 10:04]: I was very close to her. She was kind of— she was always there when she had cancer, so she passed away. So kind of, that was That's from my wee staffies cocking up.
[A 10:17]: Bless you. Is there anything important about your childhood health, any learning needs, any vulnerability that should be recorded for redress?
[B 10:27]: No, I had ADHD when I was young.
[A 10:32]: Okay, I'll jot that down. Okay, so I'm now going to move on to the next section, and what I'm going to do in this section is I'm going to ask you a multitude of questions but for each care setting one by one, okay? Yes. So I know that there'll be some things that pop up where you're like, oh, that happened in that one as well, but I need to make sure I keep it chronological for when it gets sent to redress, okay? Okay. Perfect. So I'm going to start with Greif Children's Home. So from records, I can see that you entered there on the 12th of February 1992. Can I ask what kind of setting it was? So was it a house? Was it like a There was two houses, so there was two houses, different houses. Two houses. And which one were you in? Was there any name? Did it look—
[B 11:21]: No, just, just both of them are called the Grange. There was two different ones. There was a big house and then there was a wee one next to it, a wee cottage.
[A 11:29]: Okay. And which one were you in? The big house?
[B 11:31]: Yes.
[A 11:33]: Okay. And how many floors was it, can you remember?
[B 11:39]: Yeah, this, hold on, I think there's only 2. 2 floors? Aye, but it's quite a long, quite long at the back. I think it's still there, I'm not sure.
[A 11:52]: Potentially. Some of them haven't really shut down, some of them have kind of, they've kept the building but changed what it's used for.
[B 11:58]: I know Paul Rossi shut down, so that's why I got moved, because it's coming under LSD building, so they moved us up.
[A 12:03]: Right, yeah. So what was the ordinary daily life like in Greif?
[B 12:12]: It was kind of, because you're young, it was kind of, I don't know, it was kind of, there wasn't any idea or set number of people, so you just had to exist there and adapt.
[A 12:20]: Yeah, so what about the actual, so did you have your own bedroom here?
[B 12:25]: In Greif? I don't know, I can't remember. Okay, that's okay. Kinda maybe, I think, but I can't remember the Greif that much because I was that young.
[A 12:33]: That's okay, I'll just— we'll take down what we can remember, and that's absolutely fine. What about toiletries? Can you remember if you were provided with shower gel, toothpaste?
[B 12:45]: No, I don't remember. Don't remember.
[A 12:47]: What about the food? Was the food okay?
[B 12:50]: I don't actually remember what I ate.
[A 12:51]: That's okay, I'm just literally going to list off some things, and if you can't remember, just say no, okay? Okay. What about school? Did you still go to school while in this setting?
[B 13:02]: Yes, when I was in the group, I was still going to Mr Patrick Bishop's for a couple of months.
[A 13:08]: Okay. What about clothing? Did you get provided any clothes there?
[B 13:14]: I don't actually. I can't remember that.
[A 13:17]: Sorry about that. That's all right, don't worry. What about contact with family? Did you still see your mum? No. And was that your decision, her decision, or?
[B 13:29]: It was probably her because she was an alcoholic, you know. Okay. I just, you know, that young, I can't even remember anything about that one.
[A 13:36]: Well, I can't remember what I had for breakfast yesterday, so it's all right. And I can. Okay, what about the staff? What were the staff like?
[B 13:51]: Some of them were all right and some of them were just not all right. You always get that in homes. There's always a mixture, there's always ones that's alright, there's always ones that's not alright.
[A 14:00]: Okay, always just a bit of a mixture of, you know, there's always going to be one or two. Mixture, mixture.
[B 14:06]: Mixture of nice people and mixture of assholes, basically.
[A 14:10]: Fair enough. What about the kids, the other children there, were they alright with you? Did you get along?
[B 14:16]: I can't remember, Mr Patrick Bishop. I can't remember any of them. I think I was only in there for a bit. I think it was the last few months I was in there.
[A 14:23]: I think from what I could see Actually, let me just have a little look.
[B 14:28]: Maybe a bit over 6 months, maybe even more than that.
[A 14:30]: From February until August. Oh, well, no, it's a couple of months.
[B 14:35]: Yeah, a couple of months.
[A 14:36]: Yeah. What about any rules? Were there any particular strict rules that you can remember? No, I can't remember that. Any punishments?
[B 14:46]: Ah, there was punishments. You were thrown in your room and locked in your room and things like that.
[A 14:48]: You would be thrown in your room and locked in? Yes, I— okay, that's what they used to—
[B 14:55]: that's— that happened in quite a lot of homes when I was young. You used to get locked in your rooms and all that, and you were bad and all that.
[A 15:00]: I have heard that from a couple of people, to be fair.
[B 15:04]: It's quite a lot of the bastards used to hit you and all that.
[A 15:07]: Did they hit you in Greif? No. No? Okay. Um, did anything happen in Greif that you would now as an adult consider to be abuse, neglect, or harmful?
[B 15:19]: Just get locked in a room, things like that. I think that's ample. Okay. And grabbed and threw about. That's probably the same as physical abuse, I'd say. Yeah, absolutely.
[A 15:34]: How did it make you feel, you know, like at the time, like when you were being locked in your room, how would you feel?
[B 15:39]: You feel bad when they do that because you normally used to be locked up. It's like imprisonment. Especially when you're that lucky, you're only 10 years old, you go, ah, what's going on?
[A 15:48]: Yeah, absolutely. Um, was it all of the staff that were involved, only a particular few?
[B 15:55]: There's only a couple. It's certainly— I've noticed that, and I noticed that in the buy homes, isn't it? There's always— you always get ones that are brand new, you always get ones that are just arseholes, and you always get ones that shouldn't have been at home because you've been in jail.
[A 16:09]: Yeah, okay. Can you give me one clear example of this occurrence? So where and when did it occur? You know, what happened before?
[B 16:33]: Just give a You were told to do something, you never done it, and you used to be grabbed and threw in your room and all that.
[A 16:39]: And what kind of thing would you do for that to be the punishment? I just can't remember that, to be honest. That's okay, that's okay. Too young, you know, a 10-year-old, you know. Yeah, yeah, of course. Did it happen often? Was it quite a regular occurrence? Yes, it was often.
[B 16:56]: Hang on, Grace, I'm just gonna spanny the hands. They just, I don't think they were trained right to start with to actually deal with people. The young ones are just, I think they just, we'll just put them in the group.
[A 17:09]: Yes. And what about, did it ever become worse or change, or was it kind of just the same thing over and over?
[B 17:16]: Same thing over and over. You always knew when you turned the page or turned around, you were getting locked in a room.
[A 17:22]: What about when you were locked in your room, were you still, were you given any food or water?
[B 17:29]: No, they used to open the door but they're not bringing your dinner.
[A 17:33]: Would you have to eat your dinner in the room or were you allowed to go and eat with everyone else?
[B 17:37]: They used to bring up dinner. There wasn't a toilet in the room either, to be honest with you.
[A 17:42]: Okay. I remember that much. Yeah, so I know it sounds a bit— I know it can be a bit hard to talk about, but with there being no toilet, would you have an accident while you were in there? Aye, just no choice.
[B 17:58]: You either piss yourself or you shake yourself or you push the toilet or something. Yeah. There's no choice when you're locked in a room. It's just, it happened quite a lot back in the day.
[A 18:07]: Would you ask to go to the toilet or were you not able to? It's extremely hard to go.
[B 18:12]: You just get knocked.
[A 18:13]: It's just getting older. Okay. Okay, what immediate effects came from this kind of experience? Was there any pain or injury, any fear, shame, sleep problems, bedwetting, any running away? Yes, that was all.
[B 18:35]: That was all the same. I used to wet your bed, used to run away, used to get fear. Something— that's how you used to run away because you were feared. Yeah. Probably. You've heard that a lot, actually, and been involved in care. You've probably— that's where a lot of people run away because they've been wet in the bed.
[A 18:52]: Yeah. And I'm sorry to ask, but would you wet the bed in Greif? Yes. Yeah. And what would happen if you wet the bed? Were you given any, you know, any comfort? Were you given any—
[B 19:04]: no, certain staff, right, certain staff were alright, certain ones weren't.
[A 19:09]: So would they, like, say, change your sheets?
[B 19:11]: Yes, some of them are all right. So you'll probably hear about a lot. Some of them are already in certain homes. Some of them— it happens in other homes. You always meet nice people and then you meet assholes.
[A 19:20]: Yeah, happens absolutely everywhere. I mean, it's just—
[B 19:23]: you never really— you never got home, you met all nice people. Never happens.
[A 19:28]: You never get a full night's sleep.
[B 19:30]: Right. Okay. I don't know, sometimes you wish for it, but it wasn't gonna happen, so you just had to go. That's when you're 10-year-old, I mean.
[A 19:43]: So yeah, absolutely, absolutely. Um, did this happen to anyone else, or did you ever— did anyone else ever witness this happening to you, you know, being locked in that room? No, I just do what I say.
[B 19:56]: People out there, people may probably witnessed it happening to me and all, but yeah, you're a lot young, you can't remember, but it did happen to other people. Used to happen to a lot of people in there.
[A 20:10]: Yeah, of course.
[B 20:13]: That was one of the worst ones.
[A 20:15]: Fife was the worst one? One of them, aye. Okay. And when you say you would be kind of, you know, grabbed or thrown into your room, was there ever any bruises, any handprints?
[B 20:32]: Yes, I was always bruised when they grabbed me and hit me and things like that. It always happened. Okay. You're 10, you're up there, back that long, you can remember certain things but you can't remember it all.
[A 20:44]: Yeah, of course. And did you ever tell anyone or try and get any help because of that?
[B 20:49]: Yeah, I used to tell the night staff and all that, but when you're that young, you don't think they'll believe you when you've been in a home. They just shy me about them, just ignore you. Yeah, even the nice ones, they used to say, right, I may borrow and just walk away and things like that. So, okay, you end up going like this, you end up seeing the hank of their arseholes. Yeah, yeah, because they used to make you— even if you made a complaint, you just get ignored because you're that young. Okay.
[A 21:27]: So that is everything for Greif. Yes. So I'm now going to move on to Beech Avenue. So I'm going to ask the same question again. What was Beech Avenue? Was it a home? Was it a residential school? It was just—
[B 21:40]: it was like two houses knocked into one. Just a home. It was just like two normal houses and they knocked it through into one. Okay.
[A 21:49]: And can you remember how many floors were in this house? 2 floors. And where was your bedroom? Top floor. Okay. Did you have your own bedroom or shared? Own bedroom. Own bedroom.
[B 22:07]: I think there was about 10 people in all or something.
[A 22:10]: In the home? Yes. Okay. What about the toilets? You know, was there— were they shared? Were the showers shared? Well, they're shared toilets, yes. Shared toilets, okay.
[B 22:22]: There's a couple of them, there's a couple on the top, one on the bottom.
[A 22:28]: Okay, no problem. Okay. And what about the food here?
[B 22:46]: It was actually all right, but you can't really remember much of it. Yeah, you're still going to school, you're in there, so mostly I'm used to the school, you know what I mean?
[A 23:02]: What about, would you like eat dinner together or eat breakfast together?
[B 23:06]: Yes, you used to do that. Okay. That was actually, Beech Avenue was actually the best one.
[A 23:15]: It was the best one? Yes. Okay. What about hygiene-wise? Was there any toiletries provided?
[B 23:27]: I just cannot remember that, to be honest with you. I just cannot remember, too young. So I just actually liked the home, I thought it was quite good.
[A 23:35]: Yeah, no, that's absolutely fine. What about clothing? Did you go with the clothing that you had from home or were you provided new?
[B 23:42]: Covenants I came to home, right? Yeah. I can't actually remember getting any clues in there. I don't think I was in there that long either.
[A 23:51]: Let me have a little look and see. Yeah, Beach Avenue was about 2 months.
[B 23:57]: It wasn't that long. Okay. Because I left there and they put me on Newfield.
[A 24:02]: Yes, I've got Newfield. That's the next one, just for this one. What about contact with family? Was there still no contact? No, no contact, no. Okay, and what about the staff? What were they like?
[B 24:15]: Actually, it was a guy, a Mr Rankin, and his wife. They owned a fruit stall next to Bell Street. They were actually, him and his wife were actually buried inside.
[A 24:27]: Okay, okay, cool, got that. And what about the other children? Were they okay?
[B 24:33]: Yes, I know someone in from Cherries, so yes, they were actually all right.
[A 24:37]: You know some of the names? Yeah, yes I do. Can you give me just a couple? It just really helps to solidify the statement is all.
[B 24:45]: There was Elizabeth Campbell. Yeah. Sharon McAllister.
[A 24:54]: Yeah. That was two.
[B 24:56]: And then my brother Kevin, he was in there too.
[A 24:58]: Your brother Kevin was in there too. Is he an older brother? Younger, okay. He's youngest. Youngest, okay, got that. Did anything happen here that you would now consider abuse, neglect, or harmful as an adult? No. No, okay. And I know the question is, what was different about this placement compared with the others? I know you said it was the best one. What made it the best one?
[B 25:28]: The staff are actually very nice. The husband— there was a husband and wife that owned the fruiters as well, but they ran that. So I don't know if you— I can't remember, but I knew Mr Rankin. He used to take us to the fruiters. And Mr—
[A 25:42]: who, sorry?
[B 25:43]: His name is Mr Rankin. I can't remember his first name. The fruiters in that, in Welshgate, were just along the way where I stayed in Paisley. So there's something called Paisley. On the fruiters, and he used to take you to the fruiters and that, and you just used to help yourself. I remember to see the shed and I just thought—
[A 26:00]: Okay, I'm glad that there was at least, you know, one place that was safe for you.
[B 26:04]: That was the only one, aye.
[A 26:06]: Oh, bless you. I'm going to move on now to Newfield. So I can see that you were there for about 6 months as well. Yes. What was Newfield in a sense of, was it a house?
[B 26:20]: It was not, it was units. There was like 4 or 5 different units because it was a residential home for boys and girls.
[A 26:28]: It was a residential, okay, boys and girls, plus the school was inside. Okay, and how many people were there to a unit? Can you remember it all? That's okay.
[B 26:46]: I'd say 6 plus, wasn't it? Yeah.
[A 26:49]: So we'll go with like just 6 or more to a unit, and you said there was about 4 or 5 units?
[B 26:58]: Yes, there was. They were named after islands: Campsie, South, Iona.
[A 27:06]: They were named after islands. And I've got you down as being in the Campsie unit, is that right? Yes, I was in Campsie and South. Campsie and South? No. Okay. Okay, what about the units? What did they look like? You know, was there a kitchen, dining room? There was a kitchen, dining room, yes.
[B 27:29]: Couches. Just looked like— the units kind of looked like a house, you know what I mean?
[A 27:35]: Okay. What about your bedroom? Did you have your own bedroom or did you share? I had my own bedroom, yes.
[B 27:42]: Own bedroom.
[A 27:43]: And what about bathrooms?
[B 27:45]: Yes, there was shared bathrooms, yes, for the residents.
[A 27:49]: And what about showers? Was there shared showers?
[B 27:52]: Eh, can't remember, but I know there was baths.
[A 27:54]: I remember that back then. Were they shared baths, so kind of everyone would take it in turns to use the baths? Yes. Okay. What about routines? Was there any specific kind of bathing routine, you know, was it you have to bath in the morning and night, or? No, not really. No, no.
[B 28:10]: Okay, I think it was kind of your choice, if you know what I mean.
[A 28:15]: Yeah, okay. You didn't have a choice? Oh, you had a choice?
[B 28:20]: It was up to you, but nobody ever said to you, go for a shower in the bathroom every day, which I think you should have. Yeah, okay.
[A 28:29]: Um, what about the food?
[B 28:34]: I think it's actually all right, as I can remember, but I cannae remember that much, darling.
[A 28:38]: Yeah, again, it's just one of them. Right. And what about toiletries? Can you remember being provided shower gel, toothpaste, toothbrush? No, I cannae, no. Is that that you can't remember, you weren't given them? I cannae remember. Okay, no, that's okay. I just wanted to clarify that I didn't get that any mistaken. No, I can't remember.
[B 29:05]: Then I got to be about older. I know of it, but no, I can't remember that, no.
[A 29:09]: Okay, no problem at all. And what about contact with family? Was there still no contact?
[B 29:14]: Eh, I don't think anybody ever came to see me in the tube, no.
[A 29:18]: Okay. What about the staff? What were the staff like in this place? Half and half.
[B 29:23]: Half of them were alright, half of them were arseholes. Okay.
[A 29:27]: I don't know what I need to put. No, no, say what you need to say, honestly. There's no— You're all right?
[B 29:34]: Some of them are all right, some of them were just—
[A 29:36]: shouldn't have been there, if you know what I mean. What about the other children there? Eh, it's kind of—
[B 29:42]: some of them are all right, some of them aren't. Kinda, they've probably seen this, they've probably seen the same as me. He was all right, he wasn't.
[A 29:49]: Yeah, well, you're never going to get along with everyone. That's it, kinda.
[B 29:53]: You don't know them, so yeah, you go, ah, fuck you.
[A 29:57]: Yeah. What about any rules? Was there any rules that you can remember from here? No. What about any punishments?
[B 30:08]: I used to get locked in your room and battered and all that in there. I didn't like that place at all.
[A 30:13]: So they would take you to your room?
[B 30:16]: Some of the staff used to hit you and things like that, throw you in your room and things like that.
[A 30:23]: Okay. So I know you've just said that, but I'll ask the same question again. Did anything happen there that as an adult you now consider to be abuse, neglect, or harmful? Yes. And how would you label that?
[B 30:37]: Physical abuse, getting hit and battered, and cleaning your room and locked in your room. I haven't done that. I just didn't like the place at all. I just couldn't stand it.
[A 30:49]: Okay.
[B 30:51]: And you've made a complaint, tell staff, as I said to you, you just get knocked. They just ignore you.
[A 31:01]: And who was responsible for the physical abuse?
[B 31:05]: The staff.
[A 31:06]: The staff. And was there any, you know, was it just a particular set of staff or was it kind of all of them?
[B 31:11]: No, just this kind of, as I said to you, some of them are alright, some of them on me. Yeah, you know, it's not in order. You probably notice that in all your claims you're dealing with someone. A lot of people, some of the staff they like, and some of them they're just—
[A 31:23]: no. Yeah. So can you give me one clear example of a time when you were physically abused? What happened beforehand, what happened during, and what happened after? But it's just, just—
[B 31:40]: I can't even remember what happened before that. I remember getting hot grabbed and threw my room and things up.
[A 31:46]: So can you remember where it happened? You know, was it in a communal area?
[B 31:50]: It was in a— no, it wasn't in a communal area, it was in a private bit.
[A 31:54]: In a private what, sorry? Just in a private bit. In a private bit of the unit. And so what did the member of staff do?
[B 32:07]: He actually just grabbed me and And actually punched me and actually threw me on the bed, then locked the door.
[A 32:16]: Did he physically hurt you apart from grabbing you? Yes, he actually whacked me. He actually punched me. And where did that hit? At my face. Okay, and was there a mark after, I'm assuming?
[B 32:35]: Yes, I suppose.
[A 32:37]: And then he locked you in your room? Yes. And how long were you left for?
[B 32:43]: Yeah, a good few hours.
[A 32:47]: And can you remember what happened when you were let out of your room?
[B 32:51]: I was just like, my roommate, quite a nice staff actually, what happened to your face? I said he whacked me, and then all of a sudden, and get caught up a bit, I fail. That's what they used to say. Obviously, a young lady and they're adults, they've got to believe they're adults.
[A 33:09]: Yeah, that's what happens. Okay, now how often did this happen?
[B 33:20]: A couple of times.
[A 33:23]: But it wasn't a regular occurrence?
[B 33:26]: No, it's just Couple of times with certain staff, yes.
[A 33:29]: And did it ever change or become worse?
[B 33:33]: No, not really, no. Just kind of the same people all the time. They just used to hit me and grab me and throw me in the room. Never liked the place, never liked Newfield at all.
[A 33:44]: Okay. Okay. And what was the immediate effect from this? You know, was there still, was there any bedwetting, sleep problems?
[B 33:54]: You're bedwetting, you don't want to go to sleep and then this happens to you. You lie awake all night thinking you've got to clean the hickey and all that as well. Yeah. It's kind of one of the places I like to forget.
[A 34:10]: I just don't like that at all. Yeah, absolutely understandable. Just going to ask really quick, just like I asked with the old one, in Newfield, what were the staff like when you did wet the bed?
[B 34:23]: Yes, some, as I said, some of them used to change it, some of them didn't bother at all.
[A 34:27]: And the ones that didn't bother, was that left to you to deal with? Yes. Okay, and was that so, for example, you would have to change your own bedsheets or go for a quick bath, clean off? That's a good day yourself, yes. Okay, and some, some would help and some just wouldn't? Some of them are all right, some of them Okay, um, did the same thing happen to anyone else, or did you ever witness anything?
[B 35:02]: Yeah, I'm sure a few people in here now, you've witnessed it, you've seen it happening, and things like that.
[A 35:11]: And would other people have seen it happening to you? Yes. Okay. Did you tell anyone what was happening?
[B 35:22]: Yes, I told other members of staff, but as I said to you, when you're that young, they don't believe you. Actually, they don't think I'm as bad as much as you do, you know.
[A 35:38]: And what was different about this care placement compared to the others?
[B 35:42]: Just, just, I don't know what it was. I just, I couldn't take that. I just didn't like it. I couldn't take the voice at all. I just couldn't make it. Some homes you mustn't go around, some homes you don't.
[A 35:55]: Yeah, absolutely. Okay, I'm now going to move on to Balrossie. So just for your knowledge, there is only 2 placements left, so we're going to do Balrossie now and then we'll do Kibble, and then that is everything for the in-depth of each placement. Okay. Okay, would you like to take a break at all, or you're happy to continue?
[B 36:13]: No, Marie, I've got a can.
[A 36:15]: Perfect. What type of setting was Balrossie? Was it a residential school or a house?
[B 36:22]: A residential de-listed school. It was— there was what, 1, 2, 3— I think it was like 1, 2, 3, 5 houses. It's actually turned into flats now. It's in Kilmacomb, and Some of the flats are worth a fortune.
[A 36:40]: Yeah, and how long were you in there for? I believe that looks like a year and a half, 2 years maybe. Looks like you were there for about 1, 2— I'm trying to work out— 2 years minus 1 month, right? About 23 months, that's it.
[B 36:57]: Yes, yeah, I remember that because I ain't got no memorable losses because I remember talking to a couple of police officers and they said it was getting renovated on the flats. Wow, okay. And it was a lassie building, so they didn't understand that.
[A 37:14]: Yeah, so again, kind of like what with the rest, what was your daily life? So what was the actual accommodation like? Did you have your own bedroom?
[B 37:25]: No, it was dormitories.
[A 37:29]: Okay, and how many did you share with? 4. And were they 4 other males? Yeah, yes, it was just boys. Yes. Okay, no problem. I just have to cheque just because sometimes it can be mixed. What about bathroom-wise?
[B 37:51]: It was just a 1-bed shared bathroom, yes.
[A 37:54]: Was that just shared between the 4 of you in the dormitory, or was it shared between everyone? There was 30 people in there.
[B 38:00]: There was 30 of you? In the one floor, yes. It was shared between us all. Okay. Which I didn't agree with that either.
[A 38:10]: Yeah. Were there showers, baths?
[B 38:13]: There was just showers and urinals and sinks.
[A 38:17]: There wasn't any baths, no. Okay. What about any routines? Was there any specific routines that they kept you in?
[B 38:26]: No, not really. She used to tell you in the morning, "I'm going to shower. If you want a shower, go out." Okay.
[A 38:32]: What about your school? Did you still do schoolwork? School was in Neeples. Okay, it was in there.
[B 38:38]: It was a boys' school, yes. You had to go to school.
[A 38:43]: Okay. What about the food? Can you remember anything about the food? Food was actually quite good, actually.
[B 38:49]: She used to take me, she used to get your dinner. You used to get your breakfast in your dormitory. Okay. Then lunchtime, there was a big canteen for everybody in the full home. And then at tea time, you used to bring your dinner. And then at supper time, you bring your dinner.
[A 39:11]: Okay. And were you given, like, a choice with the food? Was there options, or was it just kind of whatever was given you had to eat?
[B 39:19]: There was kind of breakfast options when you went into the big canteen on time, you'd get up to choice options. Okay. Nighttime and suppertime, suppertime used to get— they used to— that was a good thing about suppertime in Bullrocks. You used to go shopping with the staff. They used to take the boys shopping and you could pick which you liked, if you know what I mean.
[A 39:41]: Oh right, okay. That was quite good.
[B 39:43]: Yeah. Back then it was unheard of. So they used to— we used to go shopping then, but I think that was even just take you for an hour or two or something.
[A 39:55]: So you would go shopping with the staff for the food?
[B 39:58]: For supper time, just no for dinners and lunches, not just late at night. Used to be yourself at about 7, 8 o'clock. They used to take you shopping, you pick what you wanted.
[A 40:10]: Nice, okay.
[B 40:12]: There was like 12 people in there, 12 or 16 around the dormitory, so you had to— they couldn't exactly get everybody a bit of activity, you know what I mean?
[A 40:22]: Yeah, understandable.
[B 40:24]: Back then, you're young, it was— when you're young boys, it was like hot dogs and buggers, chips. That was the main thing.
[A 40:32]: Yeah. Okay, and how was— what was the staff like in there? Was it half and half?
[B 40:45]: Some of them were alright, some of them weren't.
[A 40:47]: Yeah, just the same as before. Ah, yeah, it's kind of—
[B 40:51]: some of them are nice, very nice actually. Some of them are, and some of them are just assholes, basically.
[A 40:58]: Yeah, fair enough.
[B 40:59]: Keep saying that about people, you know.
[A 41:03]: No, you're all right. I'd rather you were honest. What about the other children? Did you get along with them?
[B 41:10]: Eh, half and half. Some of them not. Some of them, I dunno. You've been in a dorm before. The 4Es used to stick together, if you know what I mean. Yeah. And then there's 4 and there's 4 there. You're kind of stuck between the 4Es, if you know what I mean.
[A 41:26]: Yeah, so you kind of have no real choice but to try and get along.
[B 41:29]: Well, you kept together because it was actually just, it was just a joke, to be honest with you. I didn't understand it. So it was like 40 hours in a room, we go in, well, you tried to go in, but you didn't get a choice. You were in a room and they used to just, when you're in here, that's it. Yeah. And then there was their boys in another room you used to like, and then there were boys in another room you didn't like. So they could make it that way, as soon as they could see that you didn't get on there. Yeah, absolutely. You'd love to chew it, chew your end in, if you know what I mean.
[A 42:00]: Yes, of course. Were there any rules in Balrostie that you can remember? No, no. And what about any punishments? Ah, there was punishments.
[B 42:12]: I used to get locked in your room and a few of the guys in there that I still know who they are, they used to hit you and throw you about and lock you in your room and all that, didn't they? A lot of them in that Balrossie are just going to like them. The worst thing about Balrossie was the teachers were the worst.
[A 42:29]: Really? Okay, we'll get into that in a— I'm just— because I'm going to pop that into the other box in our note sheet, which is about the abuse. So I would ask, you know, did anything happen there that you would now consider abuse to be? Sexual, physical, emotional, or neglect? Which of those would you say happened in Balrossie? Physical and neglect.
[B 42:48]: Because there was a few of them that used to hit you and throw your boot and batter you and lock you in your room. And the teachers, some of the teachers that used to go, they were worse than the actual staff you dealt with when you were in your dorm. Yeah, you can actually handle a lot. Yeah, I can basically— you can actually handle your heat even though you have a really cold kidney. You know what I'm saying? Yeah. You'd love to bump into them outside.
[A 43:17]: Right, yes. Can you give me one clear example, so one clear time where this physical abuse and neglect happened? Happened a few times in there.
[B 43:27]: A few times?
[A 43:27]: Can you give me like one really key one that you'll always remember?
[B 43:32]: I was in the shower and I was refusing to go to school to get a shower and the guy just bounced my knee plate off the tiles in the shower. And actually just battered me and then told me get a shower and just walked up.
[A 43:45]: And was that a teacher or a staff member?
[B 43:48]: That was a staff member.
[A 43:49]: And did you say you hit your head off the tiles?
[B 43:52]: Yes, both my heels right off the tiles in the shower and told me get a shower on that. Then I was refusing to go to school and get a shower. I remember that, and I didn't actually know the guy's name. So what was his name? Derek. I can't remember his second name. Derek.
[A 44:08]: That's okay, it's good.
[B 44:09]: He bounced my head right off the tiles in the shower and told me I'd get a washing or that.
[A 44:16]: He told you you would get a lashing? A wash. A wash. A lash. A wash. Okay. Yes. And did he do anything else other than bounce your head off the shower tiles?
[B 44:28]: I just grabbed me before, told me that Yeah, I showed up, we were going to school.
[A 44:34]: Okay. Can I ask when this happened? Were you in the— was it in the shower room? Yes. And were you clothed? Yeah, just my pyjama bottoms on. Okay.
[B 44:47]: I remember it well.
[A 44:50]: It might sound silly, but for the, you know, the— not the truthfulness, but for the redress to really understand this, can you remember what, even anything about the pyjama bottoms? You know what colour they were? They were blue. Did they have any patterns?
[B 45:04]: No, just blue.
[A 45:09]: Okay, no problem. And what happened after that? You know, was the bruising— was there any marks?
[B 45:15]: Ah, there was bruising and fear and things like that. I just got a shower and get ready and went to school because I didn't know how to deal with the guy again because he was just— he was a moron, just evil.
[A 45:34]: Mm-hmm. Okay. How often would this happen? Was it, you know, was the abuse a daily thing, or, you know, every now and then a thing? Every now and then, yes. Every now and then, okay. And did it ever change or get worse?
[B 45:51]: It changed for the staff. It wasn't the same staff. It was different staff at times, aye.
[A 46:01]: Okay. Okay.
[B 46:02]: The only thing I liked about Bullrossie was the food. That was it.
[A 46:09]: Would you say the food was better than any other care setting?
[B 46:13]: Eh, no. Okay. Because I've not got to the last one yet. Okay, go on then.
[A 46:20]: I can't wait to hear about this full English breakfast.
[B 46:24]: That was one of them.
[A 46:26]: Kemble was the best one. Was it?
[B 46:28]: Even though people say, even though a lot of people have bad things to say about it.
[A 46:33]: Okay, so what immediate effects did you experience while in Balrossie? So, you know, again, pain, injury, fear, shame, sleep problems, bedwetting? Yes, all. All of it?
[B 46:44]: I couldn't wait to get out. I just hated the place.
[A 46:48]: And what about And with, am I on Balrossie? Yes, Balrossie. What about with Balrossie with the bedwetting?
[B 46:55]: Yes, I used to do that quite a lot, yes.
[A 46:57]: And what would happen in this institute for that? You know, were the staff helpful? Were they not?
[B 47:02]: No, you had to do it yourself because it was a dormitory. That's what dormitories were like. You had to change all your own beds and things like that.
[A 47:11]: Was there ever any comfort from staff?
[B 47:13]: You know, "Oh, it's okay." No, yeah, some of them were alright, as I said to you. Yeah, some of them are nice and some of them— you see, you probably notice that yourself with people when you do interviews. People probably tell you some of the staff are brand new, some of them are mummin'. You'll probably notice that a lot.
[A 47:27]: Yeah, and it's always the bad ones that people remember the names of, never the good ones. Well, I say good ones, I say good ones, but you know, I remember a lot of the names of the good ones that I like. Can you give me some of the names that you remember?
[B 47:44]: I can remember first names, I can't remember.
[A 47:46]: First names is perfectly fine.
[B 47:48]: One of the good ones when I was in Bulrushy was a guy called Jimmy McWilliams. Okay, he stayed in Johnstone. He was a very nice man because he ended up coming to Kibble. Okay. Another guy called Thomas Shirky, he was, he was a mate in Bulrushy. He was brand new, he came to Kibble as well. He came to He ended up in my night shift in Kibble as well.
[A 48:14]: Oh God.
[B 48:15]: You end up remembering half of them and then you go, ah, that's her second name, you kind of remember.
[A 48:21]: Yeah, what about, apart from Derek, can you remember any of the other bad staff members' names? Yes, there was Charles Horne.
[B 48:28]: He was a teacher. Yes, Charles Horne. Yep. And Thomas McCallum, he was, they were the head, they were two of the head teachers in the place. They were They were famous for hitting people in Bullrossie. I remember the two of them well. I don't know if they're still alive or not, but they were two— Thomas McCallum and Cheryl Thorne. Cheryl Thorne was the headteacher in the school. Thomas McCallum was the headman.
[A 48:57]: And they were the ones who were quite well known for hitting people? Yes. Did they ever hit you? Yes.
[B 49:06]: They were two main man in Cabell, eh, Bullroxy. You probably hear the names quite a lot if you're dealing with people from Bullroxy. We do see a lot of names constantly popping up, yeah. If you're dealing with people from Bullroxy, they were two main mans.
[A 49:24]: Yeah. Did you ever tell anyone what was happening in this one?
[B 49:29]: Yes, but they're the head teachers and things like that, so you're not going to believe them, are you? Used to tell your kids, you used to tell your staff, you used to get ding dong, ding dong. Yeah, just to get knocked, because they were the head teachers. They were the teachers in Morrosey, they were the worst. Apart from that guy, I can't remember his second name. I know he's staying in Wrenthwaite next to me just now, but I can't remember. Okay.
[A 50:01]: So now let's move on to Kibble, shall we? So I have— is there anything else you want to say about Balrossie? No. No? Okay. I'm glad it's shut.
[B 50:12]: Yeah. So we just go through the other 3.
[A 50:18]: Okay, so let's move on to Kibble. So I have you being down in Kibble from 1997 to 1998? Yes. What was Kibble? Was it a residential school? Was it a house? Boys' school, yes, residential. Okay. And again, what was it like? Did you have your own room?
[B 50:49]: Yes, I had my own room in Kibble, yes.
[A 50:51]: Own room, okay. Was it a big house that you stayed in?
[B 50:56]: It is flat units, it was like dormitory units, 4 separate units of us in Kibble.
[A 51:05]: Okay, 4 separate units. What about routines, was there any particular routines there that you can really remember?
[B 51:11]: Yes, you had to be getting a minute to try to get on the showers.
[A 51:15]: Sorry, could you say that again for me?
[B 51:19]: I'm just getting a bathroom.
[A 51:20]: Oh, no problem.
[B 51:22]: I had a wee bit of tea and a couple of Weetabix. Couple of Weetabix, that's all. You had to get up in the morning, you got to shovel and all that and things like that.
[A 51:29]: Was there a specific time you had to wake up there? I guess you had to go to school because the school was in the place. So what time would you wake up if you can remember?
[B 51:39]: Eh, half 7, quarter to 8 roughly.
[A 51:42]: Yeah, okay.
[B 51:43]: So I had to be at school for 9. Then you had your breakfast and you had to get a shovel and things like that.
[A 51:54]: Okay, did you have a school uniform? Just your own clothing. Own clothing, okay. And were you ever provided any clothing?
[B 52:02]: Yes, you used to get a bus ticket. Yeah, yeah, pretty cool.
[A 52:09]: Like a grant? I used to get a grant in there.
[B 52:12]: Yeah. I can't remember the names. I know the names, but I can't remember what they're called. They used to take you shopping and that.
[A 52:20]: Were you allowed to buy kind of with that grant whatever clothing that you wanted, or was there kind of rules surrounding it?
[B 52:26]: No, you could buy as long as it wasn't football clothes. You could buy what you wanted if you wanted.
[A 52:36]: Okay. What about the food in this one? Could be nice, yes. Yeah, were you given choice? Yes, very good choice. Okay, did you eat meals together? Yes.
[B 52:58]: Where? Okay.
[A 53:08]: Um, what about the schoolwork there? Was the school okay? Uh, yes, it was quite fine.
[B 53:14]: It was only a class and things like that. It was actually all right.
[A 53:17]: Okay. And any contact with family?
[B 53:22]: Eh, I think sometimes my mom phoned, but she used to phone and she was drunk, and I used to tell the staff, don't answer her. But no, I don't think— did anybody ever come and see me in Liverpool? I don't think they did. I never really had much contact with family, and I used to go and see my gran and that, and my other gran, when I was in Kibble. Used to go for day visits, and Kibble was just along from my house at the time.
[A 53:47]: Okay. Still there, fair enough. Yeah. What about the staff? Was it just, again, half and half?
[B 53:54]: Yes, it's half and half, but most of them are actually alright now.
[A 54:00]: Okay, what about the other children?
[B 54:03]: Kinda, you like some of them, you don't like some of them.
[A 54:11]: Okay, and was there any rules?
[B 54:19]: Eh, no, not really. There used to kinda, there was a few that I asked could you bring her in, but nah, used to, had certain rules but not many, no. And what about any punishment?
[A 54:30]: No, that's kind of—
[B 54:31]: actually, kibble was actually all right, even though you've probably heard a lot about it.
[A 54:35]: I actually liked it. Well, people have different experiences, you know. There's always going to be that people might say that, um, they had the best time in Ballarat, but it wasn't for you. It was just, you know, it's just all different, isn't it?
[B 54:50]: I think that I actually wanted once Last time Paisley and Kibble was always known as a place that people didn't like to go. I actually liked it.
[A 54:58]: Yeah, so there was no punishments, but was there anything that happened that you would now as an adult consider to be abuse, neglect, or harmful in a form of sexual, physical, emotional, or neglect? No. No, okay.
[B 55:14]: I knew a lot of the staff in Kibble as well.
[A 55:16]: You didn't like any of the staff?
[B 55:18]: I said I knew a few of them, right?
[A 55:20]: Oh, you knew a few of them?
[B 55:22]: Yes, it was just kind of— Paisley's not that big, you know what I mean?
[A 55:25]: Yes, he said it was Timmy Williams and Thomas Shetty.
[B 55:30]: Right, Thomas Shetty, he was an ex, but I knew a few of the staff. When I'm in the cab, I'll meet a few of the staff, and I still speak to a few of the staff when I'm out and about, having a pint and things like that.
[A 55:39]: Yeah, okay. Do you know what? Maybe that's helpful.
[B 55:44]: I know a few of the staff in trouble with time-based limiter. I speak to them regularly because they're nice and they speak to me.
[A 55:51]: So yeah, you can't have been a bad kid then, can you?
[B 55:55]: No, actually, years ago a lot of people had bad things to say about the company. When you first get told that you can stay there, you go, ah no, not a couple. Yeah. And you come back, you're at the end of it, you go, ah, it's not that bad.
[A 56:06]: Yeah. Was it a secure unit?
[B 56:13]: No, it wasn't then. It's new. It's kind of mixed.
[A 56:16]: Ah, okay, okay.
[B 56:17]: It used to be just boys, but now they've got lassies in it, and it's a secure unit now. I mean, it's kind of one of them richest homes in Scotland, I think.
[A 56:30]: Yeah, okay, I get what you mean. Was the bedwetting still happening in Kibble?
[B 56:36]: I mean, you bet they're not much, because you've got You felt safer in there, if you know what I mean.
[A 56:43]: And if you did wet the bed, what would happen?
[B 56:46]: They just tended to say, well, actually, some of the staff are alright, and you said to them and all. The staff are actually alright, a lot of the staff in there.
[A 56:57]: Okay. Did you have any problems sleeping in Kibble, or were you okay? It was alright.
[B 57:04]: The first couple of nights, you go, ah, no, it's kind of, because you're in a strange place, but after that, no, it was alright. As I said, yes, that was probably the best place I've been.
[A 57:16]: Yeah, and I would ask, you know, did you try and tell anyone or get any help, but it doesn't sound like you needed to.
[B 57:26]: Oh, Kibble was actually pretty, pretty good advice already.
[A 57:31]: In a few words, can you describe Kibble to me, like how you felt there? I felt safe. Yeah.
[B 57:38]: And that was the first time in a long time I felt safe when I was in a kibble, because it wasn't exactly the way people made it out to be. A lot of people made kibble look bad years ago. Yeah. But it wasn't. But as you were saying, everybody's got their own experience.
[A 57:54]: Well, there is a lot of kibbles as well. They've got stuff everywhere. So the Glasgow one might have been really awful, and then the Paisley one wasn't too too bad, you know what I mean?
[B 58:03]: Oh, when I was in the home zone, they only had the people. Oh really? Right, Kibble's opened up. Look at hostels, they've got Glasgow and stuff, haven't they? This point, they'll get Shields and St. Mungo Football Club and all that as well.
[A 58:20]: Yeah, so I never had all that, never had all that when I was in there. Not too bad then. Is there anything else you'd like me to add down for Kibble? No, Kibble was okay.
[B 58:31]: I know it's a bad thing to say something in a claim for compensation, but Kibble was— there's no point lying— Kibble was actually nice.
[A 58:39]: Yeah, that's fine. I actually liked it. Just because you liked one of your five doesn't mean the rest were great. You're allowed to have— and I'm quite glad that you would have had that last one being that kind of a safer place. It must have been such a relief being in there.
[B 58:54]: It was, it was actually, I was quite happy being in there. It was actually, it made me feel safe getting there.
[A 59:01]: Well, that's all that we would want for you, to feel safe, so I'm quite glad. And I'm the one who's doing your claim and telling you it's okay to have had a safe place, okay? That was it. Yeah, so I'm just going to quickly, before I move on, is there anything else that you would like to add for grief that you might have remembered?
[B 59:19]: No. I was too young to remember anything.
[A 59:21]: What about Beech Avenue?
[B 59:24]: Eh, no.
[A 59:26]: Newfield? Nah, I've visited the place. Yeah, and Balrossie? Visited Balrossie. Okay, so what I'm going to do now is I'm moving on to the next section, and this is about all of the care settings overall, not just one or two. Okay, it's all of them. So across all of the placements, what were the names of the main people responsible for your abuse? The names? Yeah, so I'll just go back through really quick actually, because you gave me most of the names, didn't you? So I'll just— I'll go in and I'll copy and paste them through because I don't feel like we need to re-go through them.
[B 60:07]: Ah, there was 3 main ones, yes.
[A 60:10]: So I've got Derek, Charles and Thomas? Yes. Okay, are you happy for them to be the only names that we put on, or is there anyone else who you would like to be named? No, that's it. Okay, I also want you to be aware that none of these people will be aware that you've said their names, okay? It's just gonna be— yeah, well, fair enough. Some people panic and they don't want it, but it's fine.
[B 60:37]: No, you're not, absolutely.
[A 60:40]: Were other children affected, and did you witness abuse or harm to anyone else?
[B 60:45]: Yes, I witnessed abuse to a few people I was in homes with. I think a lot of people did.
[A 60:51]: I think that happens.
[B 60:52]: I think you've probably heard that a lot. You witness a lot in your own homes, especially when you're young, because even if you're that young, you don't get believed. I don't care what anybody says, you don't get believed. Yeah, I think that's how they brought out this redress because of Yeah, definitely.
[A 61:08]: And is there any children who you witnessed or witnessed you being abused whose names that you can remember at all? No. Okay, no worries at all, don't worry. Why do you believe that the local authority should have been aware of what was happening?
[B 61:25]: They should have been aware. I think a few of the homes I was in, like Barossie and Newfield, I think the local authority was aware of it. But they couldn't approve it. So I know Balrossie was actually under investigation, I know Newfield not, but I don't think they could in the grave. I don't think, you know, local authorities, they can't approve things they don't deal with.
[A 61:47]: Yeah. Were complaints ever discouraged, ignored, or punished? Nope. And were you ever moved, threatened, or disbelieved because of these complaints?
[B 62:10]: Threatened, aye.
[A 62:11]: And what were you threatened with?
[B 62:13]: Well, the staff threatened you to leave, but they kind of threatened to be near disciplinarian.
[A 62:21]: Okay. Have you ever reported the abuse to police, an inquiry, a professional, or any authority? Reported it to a couple of the staff, but you only believe.
[B 62:31]: Never reported to police because that was a staff responsibility, reported police back then.
[A 62:36]: Okay. Why did you move between the different placements, and were the reasons ever explained to you?
[B 62:44]: No, they weren't never explained. They just kept moving me, which I didn't like because it's just— we get moved about too much. It shouldn't have happened. Obviously you're not going to have a settled life if you keep moving. Yeah.
[A 63:08]: Did you ever run away, refuse to return, or ask to be moved? That'll be quite a few times, yes. And what would happen when you ran away?
[B 63:23]: I ran away and tried to run away from Bellrossie and ended up, me and 5 other boys running away from Bellrossie in my pyjamas and actually got to Kirkmaccormick, Port Glasgow and got on a train and actually came to Belkisley, Port Glasgow, in the train in my pyjamas.
[A 63:40]: So you ran away from Bellrossie in your pyjamas?
[B 63:45]: Yes, me and 5 other boys. Hopped on a train?
[A 63:49]: Yes, to Glasgow.
[B 63:51]: That'll be in the police report, because it was— everybody used to talk, there was 5 of us, me and 5 others. We left Kilmacon, Kilmacon, Port Glasgow's about 68 miles to Kilmacon, and they end up leaving Bullrosey because they didn't like it and end up getting on a train at Port Glasgow, Port Glasgow to Ferguson, and went to my auntie's in Ferguson.
[A 64:16]: Were the police the ones that caught you and returned you?
[B 64:19]: Yeah, police picked us up and took us back to Bullrosey, yes.
[A 64:22]: There should have been a police report. There probably is. I'll have to double-check that one.
[B 64:27]: It's got to be because they were in my pyjamas and hoosecoat.
[A 64:32]: Why did you run away? Just didn't like the place.
[B 64:34]: Just didn't like it. We ended up leaving it and then we got returned to the place at about 5 in the morning or something like that.
[A 64:43]: And what happened when you were returned?
[B 64:45]: No, I just totally go to my bed and then they get made to get up 2 hours later for school. Right, okay. I remember that. It was just one of the things that you think about it now, you say that was quite funny, that.
[A 64:59]: I shouldn't laugh, but I think it's the thought of 5 kids in their pyjamas getting on a train, nobody asking any questions.
[B 65:08]: No, they just let us on the train, that's it.
[A 65:10]: I think that's the part that got me a little bit because I think the first thing I'd do is, why are you in your dramas?
[B 65:17]: Well, that main ticket wasn't written to Morris. The train got wrecked, the cart they were in, and they got off at St James's next to Ferguson and walked all the way to Mantis' house, and then Mantis grasped at us and pulled the poles, and we got picked up. There's got to be enough police support because they picked up my pyjamas, no? There's got to be there somewhere.
[A 65:43]: Yeah, there should be. What age did you leave the care system?
[B 65:49]: 16 and a half, 17, roughly.
[A 65:54]: Okay, and what were your circumstances after? So where did you go once you were released from care?
[B 66:00]: I went to my gran's for 2 months and then I didn't like that and I got my own house. So I've stayed myself since I was— before I was 17. I've maintained since then. No support after I left. There was no support? No, I think you should have been supported when you left here.
[A 66:20]: I would have to agree, especially when you're—
[B 66:23]: I was about 16 or so. Yeah. And you think there'd be support there for you. Nah, there wasn't any support, just basically when you're that age, get to fuck and just that's you. No, there's a lot of support now in your wee care.
[A 66:38]: Yeah, so I'm now going to move on to the next section, which is all about the impact on your whole experience. So it is going to be, you know, how the combined experience has affected you. So how did the experience affect you at the time in a way of such as your safety, your trust, your confidence, your sleep, behaviour, education, relationships, or your ability to speak up?
[B 67:04]: That's kind of, that's them all. It sticks really in your brain. It's kind of mentally, you know, it's always in your brain. You just sit and think about it. That's why I drink as much, because you just can't even no think about it when you were young. Yeah, it's kind of just one of the things you wish you could forget, but you can't.
[A 67:34]: Yeah, I've got that.
[B 67:36]: It's mainly mentally now, because you're older, it just sticks with you constantly.
[A 67:42]: Yeah, so that is actually the next question. So how has it affected your mental health? Things such as anxiety, depression, trauma symptoms, panic, flashbacks, nightmares, self-harm, or suicidal thoughts?
[B 67:54]: Yes, flashbacks and nightmares and things like that. Yes, that's kind of— that's funny, the main things that people don't understand about it. That's kind of— you do get flashbacks, you get memories, you get mental health problems, things like that. It sticks to you constantly.
[A 68:13]: Have you got any mental health problems, Patrick? No, none diagnosed, just alcohol. Just alcohol. Okay, that came back.
[B 68:22]: That's up in court.
[A 68:26]: And would you classify yourself as alcohol dependent or an alcoholic? Alcohol dependent. Alcohol dependent. Okay, I get medication after the doctor for it. Okay, no problem.
[B 68:37]: For my stomach, I've damaged my stomach leaning into the drink.
[A 68:42]: Was there ever any substance abuse?
[B 68:45]: No, I've never took drugs. Okay, never even thought of it. I don't even think I've ever smoked a joint, to be honest with you.
[A 68:55]: Fair enough, that's the best way, isn't it?
[B 68:58]: I know, that's kind of— yeah, when I stayed in Birkdale Park, it was kind of a bad area back in the '90s for drugs and hanging about, but I never even took a necky, mind.
[A 69:13]: Um, what about any self-harm or suicidal thoughts?
[B 69:18]: I've had suicidal thoughts, aye, but I've never self-harmed, no.
[A 69:21]: Okay. Okay. Do you take any medication for any kind of sleep problems?
[B 69:32]: I've got— I take sleeping tablets, but that's far. Causing my sciatica in my back and leg. I get sleepless nights a lot.
[A 69:40]: Okay. How has your experience in care affected any relationships?
[B 69:48]: I don't really have relationships, no. I've not got much friends either because I don't really trust much. I'm kind of a loner, and that's kind of— that affected me being in homes because you don't know who to trust. Yeah. I think I've got one close pal and that's about it. And at my age, at 44, you think you're for funnels.
[A 70:11]: Yeah. What about intimacy? Has it ever affected— has your experience ever affected your ability to be intimate with someone?
[B 70:18]: I've not really been intimate with many people, to be honest with you. Okay. I've had a couple of relationships, but I don't really tell them nothing, if you know what I mean. I think that you keep it all to yourself. It does affect you because some of the women you go out with you don't really tell us nothing, you don't say nothing. So sometimes you're better off just keeping things to yourself. Yeah. You don't tell anybody about your physical abuse and all that, I've never really done it, no.
[A 70:48]: Yeah. What about your— obviously you said that you can't really trust people. Would you say that trust is one of the biggest things it has affected? Yes. Yeah. And what about any isolation? Do you ever find yourself isolating yourself?
[B 71:03]: Yes, I kind of— I don't really do much. I'm kind of a hussy person. I'm kind of— I'm not a socializer. Okay. I'd rather sit in the house with 10 cans and don't speak to people. And that's part of the reason.
[A 71:21]: Yeah. And what about your confidence?
[B 71:25]: Confidence is low at times. It's not great, my confidence, but as you know, your confidence, sometimes it's good, sometimes it's bad.
[A 71:34]: Yeah, it can always flip, can't it?
[B 71:37]: It's up and down. Aye. Yeah, okay.
[A 71:40]: Is there anything else you'd like to say about the effect it's had on relationships, any friendships, anything like that? It's just isolation, basically.
[B 71:49]: Cause it is. It's just a joke. Actually, I know it's a bad thing to say, I think care homes should be shut. Well, back in the day. I don't know what they're like now, right enough, but I've heard a lot of good things about care homes these days.
[A 72:05]: Well, you kind of question why now. Aye. How has your overall experience affected your education, your work, your opportunities, finances, housing, or day-to-day stability?
[B 72:20]: It's kinda affected them all, 'cause I kinda don't work and things like that.
[A 72:24]: You don't work?
[B 72:25]: I'm on disability, aye. Okay. It affects your confidence, actually. It's kinda sticks in your head and I've tried workin' a couple of times and then things just come into your head and you end up going, "Ah, I can't do bother with this, I just wind me head." Sometimes you depress yourself there thinking about it. Yeah. And then there are times you're all right, if you know what I mean.
[A 72:46]: It's kind of— No, I understand.
[B 72:51]: I'd love company, to be honest with you. I've had a couple of relationships and sometimes the woman go out and you don't look happy, and then at times you look happy. It's just— I think it's— I don't know what it is. It's just 50/50. I think it just comes and goes. Yeah, yeah. It's always there.
[A 73:05]: It's not going away, I don't think. Mr Patrick, is there anything that triggers you? Any places, smells, authority figures, institutions, or situations that you would avoid because it triggers you?
[B 73:18]: Well, I don't really get much, so I think I don't really know that answer to that. I can't really answer that one.
[A 73:22]: Yeah, no, that's okay. You don't have to.
[B 73:25]: I don't like being in private places like councils and institutions and things like that. I don't like that. I don't even like going to my doctor's because there's a lot of people about. These are my doctor's phones, mate, because I think I told them I don't like coming to surgeries.
[A 73:44]: So would you say that you avoid contact?
[B 73:47]: I avoid contact with people, yes. I think that's in my heart, mate.
[A 73:54]: And do you avoid contact with people because of what you went through or because of the aftermath?
[B 73:59]: Could have went away through and after myself. Yeah, I think that even my pal says to me, you need to start getting out now. And you don't, you don't tell people anything that happens to you. So yeah, I'm quite happy you've picked them up. That's all you do.
[A 74:14]: Okay, what impact has this experience had on your life overall?
[B 74:21]: I've not got a life basically. To be honest with you, I've not really got a life. My life is basically a loner, been in the house myself and kind of keep myself to myself.
[A 74:34]: Yeah.
[B 74:35]: Everybody else has got a life, they go out and socialise, things like that, but you don't want me. I don't know what it is, I don't know. I was kind of hoping it would go away, but no, it's not.
[A 74:46]: What if, so how do you, like, what do you think would have been different about your life had you not have been in care?
[B 74:54]: I don't know, I think maybe if I was in care, I would have had a career or had a family or had a normal life, but no, I've not got any of that. That might match the care settings I'm in. Yeah. I've not got a family, I've not got a career, I've not got anything like that. I think if I was in care, this You sit and think to yourself, I might have had a life. No, these days, no, you've not got a life. Yeah.
[A 75:27]: Have you ever received any counselling, therapy, mental health, addiction, GP, hospital, or professional support? No. Okay.
[B 75:37]: As I said, you don't tell people, you keep it to yourself. It's another thing that a lot of people don't get out of the tin. Sorry, you talk to your lawyer, I think.
[A 75:47]: Yeah, they've got to keep themselves private and confidential. Yeah, there's nothing— there's no judgement about it. People, you tell who you want to tell, and if you don't want to tell anyone, you don't need to. Nobody's— there's no force in you to tell anyone, do you know what I mean? You don't need to. I know it's your business.
[B 76:04]: I don't tell anybody anything, and that's why I'd love to have been able to speak to people now, but now you can Well, I appreciate your bravery speaking to me about it.
[A 76:16]: It helps and it means a lot that you've trusted me with it. Have you ever been diagnosed with any relevant health conditions or taken any medication? I take medication just now. Yeah, what medication is that?
[B 76:32]: Amitriptyline.
[A 76:37]: And is that your sleeping tablets? No, that's sleeping enough to help your mouth. Okay. Any other medications, or is it just the amitriptyline and the sleeping tablets?
[B 76:47]: Quite a few. Some of Aston.
[A 76:54]: Okay.
[B 76:55]: And then there's Cocodamol.
[A 76:59]: Yeah. I used to take that.
[B 77:07]: And my Loxican.
[A 77:14]: Okay, I'll just leave them in there for now. I'm sure we'll have on your GP records all of your medicines. Yeah. Are you receiving support now? No. No. Okay. Is there any sibling, relative, friend, partner, or professional who you would like to provide a supporting statement for your claim? No, I don't.
[B 77:41]: I've not told anybody. I've not said to anybody about it. Yeah, okay. I spoke to the advice, they kinda said if you've not spoke to anybody, first thing I'll ask is kinda especially your boss.
[A 77:54]: Yeah, so I'm going to ask you the last couple of questions now, so we are close to the end. So why are you applying to the Scottish Redress Scheme, and what would you like to come from telling your storey to the Scottish Government about what you went through?
[B 78:08]: I'd like them to deal with what happened back in the past and actually accept responsibility for no damming up, to help young people in care. Never really done nothing to help people in care homes back in the day. I think there should have been something there, but they didn't do that here at the care homes in Baroda, did they?
[A 78:34]: Yeah. And what would you like to come from, like, telling your storey? Like, where— what do you want people to know from telling your storey?
[B 78:43]: I want them to know what happened back in the day, and I don't want people just to ignore what happened back in the day, because a lot of people just ignore it. Go, 'It happened back in the day, but it's the past.' It's not the past. It's not the past for people that suffered it.
[A 78:55]: Yeah, absolutely. It's actually—
[B 78:57]: it's in the future. It's still in their heads, and it's still in— I know a few people in homes that have been homes that committed suicide through all this and all that. Yeah, that's actually— I don't understand why people say, 'Oh, that was years ago, just ignore it,' and all that. It's just— it's not something you can ignore. Yeah. It's there on some people's memories, that's what it is.
[A 79:19]: Yeah. And what would acknowledgement mean to you? So what would the Scottish government acknowledging what you went through mean to you?
[B 79:32]: It'd mean a lot if you get an apology off them and admitted that the care homes back in the day, when they should have been, it shouldn't have been happening. There should have been rules, there should have been people checking up in care homes they should have been hanged on the gallows back in the day. I'm glad it should have happened back in the day.
[A 79:49]: Yeah, see, they should have been monitored more closely. Ah, because it's just—
[B 79:55]: you want the Scottish government to take responsibility, but I think when I'm bringing out the red vest map, they're taking some kind of responsibility, but they're not taking it all. They're just saying, we'll give you compensation, that's it. Yeah, and it's and we'll get an apology. I don't think that's enough. I actually think they should have done something back then. It's just politicians and governments, they just, they don't care about the public. They never have.
[A 80:25]: Yeah. Is there anything else that you would like Redress Scotland to understand about what happened or the harm that you lived with?
[B 80:43]: I'd like them to understand what happened, completely. I hope it doesn't happen to other people. It's running behind me, it's mentally invasive, it just stays with you, it just doesn't go away. I think that's why they brought Redress up, because the Scottish government knew it was wrong and they brought that up. I brought that to you people for conversation. I don't think conversation's enough.
[A 81:05]: No, it's nowhere near justice.
[B 81:08]: I don't think you've got to obey the conversation. I mean, it's just— it might make your life a wee bit happier and make you better and that, but it's not going to bring back your youth and your young and maybe your future and that. Your future's basically fucked, if you know what I mean.
[A 81:23]: Yeah, I don't think they understand that.
[B 81:27]: I think they're just saying we'll give you compensation, that's it. We'll give you an apology, that's you. That's it, baby, that's you. I don't think that's enough, man. No, I think it should have been dealt with years ago. I think it was 2000, was it 2022? They brought this up. Yeah, they did this scheme. That should have been years before that. Absolutely.
[A 81:51]: And dealt with before that. Is there anything important that we haven't covered today?
[B 81:57]: No, I think we've covered quite a lot.
[A 81:59]: Yeah, is there any— I've spoken for much of years. Well, do you know what, I'm glad that you were able to do so with me. It's just, it's me, I just make people feel really comfortable. Is there any wording that you would like to have handled carefully? No. No? Okay. How are you feeling?
[B 82:18]: I could see a lot of phone numbers, but I just couldn't.
[A 82:21]: You should not. Tell them you've changed your mind.
[B 82:25]: I'm not really a hater. I don't like swearing much.
[A 82:29]: I'm not a big swearer. No, only when necessary, eh?
[B 82:34]: I know, Celtic's playing tonight.
[A 82:38]: You've just signed that Alex Oxlade-Chamberlain, haven't you?
[B 82:42]: He's been there for the last year. He's been there over a year now.
[A 82:45]: I thought it was only a couple of months. That's how far behind I am.
[B 82:49]: He signed last— when did he sign? I don't know, just now? August? Oh, was it? Oh God. He signed in January. Ah. A year's deal. A year's deal. They just give him a new year's contract. Was it?
[A 83:05]: Yeah, you won the last cup, didn't you?
[B 83:08]: I won the last one, won the weekend off.
[A 83:10]: You're doing pretty well for the start of this season. Not so much. That's a good point. No, I like the football. I try and keep up with a bit of it.
[B 83:23]: My favourite player years ago when I was young was Alan Shearer. I liked him.
[A 83:26]: I'm from Newcastle. I loved Shearer. Shearer was brilliant.
[B 83:32]: He played with Chris Sutton at Blackburn. He was— Yeah, he did. Chris Sutton played for Celtic, sure. Yeah, Shearer was good.
[A 83:40]: I liked them, Shola Myobi. He was good.
[B 83:46]: Yeah, one of the best players with Newcastle I've seen ever was Faustino Asprilla. Yes. Yeah, him and Genoa were brilliant.
[A 83:55]: Yeah, yeah. I mean, I think they were— we have had some good teams, but this, this, I think this season is going to be a struggle. I know, that's why I'm a bit gutted. I'm not clutching on straws to this season, I'll tell you that.
[B 84:11]: Sold Tonali, sold Guevara, sold Isaac last year, sold Gobert to Barcelona. I know, sold about 300+ million pounds worth of players.
[A 84:21]: Yeah, and haven't even bought anyone proper yet. I know. I've bought someone actually, bought someone from Benfica.
[B 84:28]: Ah, a right-back? Yeah. The guys that own Newcastle are richer than Man City.
[A 84:34]: Can't spend it though, can we? I know. It's all this financial fair play, but it's not fair, is it?
[B 84:40]: Well, if we just sell a few of our players, I think we'd be able to spend that.
[A 84:44]: Oh, you'd like to think so, wouldn't you? But apparently not. So we'll see how this season goes. It might be that I ring you in a few months to tell you Redress's decision and we're relegated already. Oh, God. Patrick, how are you feeling after discussing all of this?
[B 85:00]: Aye, aye, I think it'll go.
[A 85:04]: Yeah, and do you feel safe to be ending the call with me?
[B 85:08]: Yes, aye, it's better.
[A 85:10]: Couldn't wait to speak to you. I'm glad. Is there someone you can contact for support if you need any support?
[B 85:18]: I've got a good pal, he's back in the East Midlands, he comes in quite a lot.
[A 85:22]: Oh, that's good, I'm glad. So I'm now going to quickly explain the next steps to you just so that you have a rough idea. So after this call, I'm going to go away and I'm going to neaten up because I've taken it down as notes. I'm going to write it into a full statement. Once that's done, it'll be emailed over to you, so you'll get your statement and you'll get a payment authority letter, and it's just so you can read through it, make sure you're happy with it. You'll sign the statement and the payment authority letter, and that'll get sent back to us. We'll then send it off to Redress, and you'll have to do an identification verification So it's literally a 20-second WhatsApp video call where our head solicitor and my manager joins the call with you, and you'll hold your ID up to your face and they'll say yep, and then it's done. Okay, it's really, really quick. It's in like 20 seconds and then it's done. Okay, we don't really hang about with it. No problem. Are you happy with how the next steps have been explained? Yes. Perfect. Well, that is your witness statement complete, Patrick. So I will, like I said, go away, write this up, and I will contact you when it is ready for you to read through and sign, okay? That's brilliant, thanks, you're welcome. Alright, thank you very much for your time and thank you for trusting me to open up to me, okay? No problem, enjoy your day. You enjoy the rest of your day too, Patrick. I'll speak to you soon. Thank you, bye-bye. Bye., `sentiment_data` = [{"sentiment":"NEUTRAL","speaker":"A","text":"Hi there, can I speak to Patrick Bishop?","start":2858,"end":4709,"confidence":0.91480229999999995715853629008051939308643341064453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Hi Patrick, it's Leah calling from MMA Legal to do your witness statement.","start":6220,"end":9734,"confidence":0.92980490000000004524594032773165963590145111083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Is now still a good time for you?","start":9782,"end":11233,"confidence":0.62066776000000001278777972402167506515979766845703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, it was.","start":11900,"end":12303,"confidence":0.59965855000000001240323399542830884456634521484375},{"sentiment":"POSITIVE","speaker":"A","text":"Perfect.","start":12804,"end":13401,"confidence":0.76724212999999996664968193726963363587856292724609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Before I start, I do just have to let you know that call is recorded for training and monitoring purposes, and for data protection, could you confirm your date of birth and your postcode for me please?","start":13482,"end":24537,"confidence":0.906094430000000006231175575521774590015411376953125},{"sentiment":"NEUTRAL","speaker":"B","text":"10th of August 1993, postcode PSD1NH.","start":25053,"end":27245,"confidence":0.7947677399999999447999243784579448401927947998046875},{"sentiment":"POSITIVE","speaker":"A","text":"Amazing, thank you very much.","start":28493,"end":29728,"confidence":0.9858447299999999469122258233255706727504730224609375},{"sentiment":"NEUTRAL","speaker":"A","text":"So just before I get into the actual witness statement itself, I'm just going to ask you a couple of questions just so I know that we can still continue.","start":32240,"end":40045,"confidence":0.89082570000000005361329158404259942471981048583984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Let me just get them up.","start":42200,"end":43103,"confidence":0.70079700000000000326139115713885985314846038818359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Have you previously made any civil claim, criminal injuries claim, redress application, complaint, police report, inquiry statement, or claim to another scheme about any abuse received in care?","start":44071,"end":54895,"confidence":0.61453663999999996736534058072720654308795928955078125},{"sentiment":"NEUTRAL","speaker":"B","text":"No.","start":55727,"end":55840,"confidence":0.49361873000000000555331780560663901269435882568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":56470,"end":56632,"confidence":0.49361873000000000555331780560663901269435882568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Have you ever received any payment, apology, settlement, or decision?","start":57683,"end":61451,"confidence":0.74641234000000000747832018532790243625640869140625},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":62615,"end":62841,"confidence":0.49361873000000000555331780560663901269435882568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":63230,"end":63311,"confidence":0.49361873000000000555331780560663901269435882568359375},{"sentiment":"POSITIVE","speaker":"A","text":"Okay, no worries at all.","start":63506,"end":66575,"confidence":0.75709660000000000845687964101671241223812103271484375},{"sentiment":"NEUTRAL","speaker":"A","text":"And are you comfortable and happy to continue today?","start":69910,"end":74572,"confidence":0.50130010000000002623465888973441906273365020751953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, that's all.","start":74863,"end":76012,"confidence":0.49282579999999998054960315130301751196384429931640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":76304,"end":76352,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you need anyone with you or any other adjustments?","start":78077,"end":80324,"confidence":0.88024760000000001891606871140538714826107025146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"No, actually, no.","start":81710,"end":82357,"confidence":0.584020100000000041973180486820638179779052734375},{"sentiment":"POSITIVE","speaker":"B","text":"I just like doing things myself.","start":82405,"end":84250,"confidence":0.50011444000000004894701532975886948406696319580078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, fair enough.","start":84639,"end":85464,"confidence":0.5937356400000000089534069047658704221248626708984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you understand that the purpose of the statement is to be sent to redress and agree that it can be used for your redress application and any supporting evidence?","start":86208,"end":94399,"confidence":0.89435947000000004525332997218356467783451080322265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, I know that.","start":95140,"end":95752,"confidence":0.59243553999999998271874801503145135939121246337890625},{"sentiment":"POSITIVE","speaker":"A","text":"Perfect.","start":96348,"end":97089,"confidence":0.76724212999999996664968193726963363587856292724609375},{"sentiment":"NEUTRAL","speaker":"A","text":"I've created a bit of a chronology of care, so a bit of a timeline of your care settings.","start":98522,"end":104707,"confidence":0.90015160000000005169340511201880872249603271484375},{"sentiment":"NEUTRAL","speaker":"A","text":"I would like to go through that with you first just to ensure that I'm not missing any, okay?","start":105689,"end":109539,"confidence":0.85158604000000004408121867527370341122150421142578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, so in 1992 I have Griff Children's Home.","start":110213,"end":116480,"confidence":0.84476936000000002469079163347487337887287139892578125},{"sentiment":"POSITIVE","speaker":"B","text":"Great, that's good.","start":117267,"end":118023,"confidence":0.98035126999999999686252749597770161926746368408203125},{"sentiment":"NEGATIVE","speaker":"A","text":"Greif, sorry, that's my, that's my bad.","start":118231,"end":120563,"confidence":0.7188573000000000323694848702871240675449371337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"I've got Greif Children's Home.","start":121068,"end":122485,"confidence":0.85765089999999999381685711341560818254947662353515625},{"sentiment":"NEGATIVE","speaker":"A","text":"I'm not very good at the pronunciation part.","start":122550,"end":124308,"confidence":0.87507279999999998398862999238190241158008575439453125},{"sentiment":"NEUTRAL","speaker":"A","text":"And then in 1994 I've got a Beach Avenue.","start":125519,"end":129271,"confidence":0.84558599999999994878407960641197860240936279296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Beach Avenue was before Greif.","start":131461,"end":133204,"confidence":0.8432743499999999503558001379133202135562896728515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Before Greif?","start":134002,"end":134735,"confidence":0.82340789999999997039736854276270605623722076416015625},{"sentiment":"POSITIVE","speaker":"B","text":"Yes.","start":135305,"end":135484,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, um, you just bear with me.","start":136993,"end":141779,"confidence":0.85652684999999995074659864258137531578540802001953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, so from the care records that we've received, it only states that Greif was the first one.","start":163805,"end":170934,"confidence":0.8665534999999999765663005746318958699703216552734375},{"sentiment":"NEUTRAL","speaker":"A","text":"So are you saying that there was Beech before Greif?","start":171191,"end":173920,"confidence":0.8491815000000000335234062731615267693996429443359375},{"sentiment":"NEUTRAL","speaker":"B","text":"No, I just can't remember, but I'm sure Beech Avenue was before Greif.","start":174803,"end":178930,"confidence":0.69901519999999994769979139164206571877002716064453125},{"sentiment":"NEUTRAL","speaker":"B","text":"But my granny died when she died, 1991, '92, so it might be right then.","start":179074,"end":185706,"confidence":0.52732140000000005120028845340129919350147247314453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay, that's what I meant to hear.","start":188366,"end":189488,"confidence":0.729018500000000013727685654885135591030120849609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, I mean, the, the records that we have do show\u2014 so it was Grieve Children's Home in 1992.","start":192474,"end":199775,"confidence":0.87698449999999994464161545693059451878070831298828125},{"sentiment":"POSITIVE","speaker":"B","text":"Yes.","start":200530,"end":200771,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"And then returned back to your mother.","start":201157,"end":204226,"confidence":0.78611880000000000645599129711627028882503509521484375},{"sentiment":"POSITIVE","speaker":"B","text":"Yes.","start":205191,"end":205416,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"And then back into care in April 1994, and that was into Beech Avenue.","start":205834,"end":211154,"confidence":0.8474977999999999678237827538396231830120086669921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Right.","start":212107,"end":212317,"confidence":0.56647499999999995079491554861306212842464447021484375},{"sentiment":"POSITIVE","speaker":"B","text":"Yes, that might be right.","start":212511,"end":213512,"confidence":0.714627899999999982583176461048424243927001953125},{"sentiment":"POSITIVE","speaker":"B","text":"Yes.","start":213577,"end":213883,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"POSITIVE","speaker":"A","text":"Okay, no problem.","start":214976,"end":215970,"confidence":0.58404654000000000291237256533349864184856414794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"And I've then got, after Beach Avenue, I've got Newfield Resource Centre.","start":216579,"end":221324,"confidence":0.90322643999999996378136302155326120555400848388671875},{"sentiment":"POSITIVE","speaker":"B","text":"Yes, that's right.","start":221966,"end":222863,"confidence":0.65494733999999998896868191877729259431362152099609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, in the Campsie unit.","start":222928,"end":225092,"confidence":0.786890749999999972175146467634476721286773681640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, that's Campsie.","start":225957,"end":227913,"confidence":0.6004606999999999583650378554011695086956024169921875},{"sentiment":"NEUTRAL","speaker":"B","text":"And so if I was on\u2014 and that's in Johnstone.","start":227977,"end":230959,"confidence":0.8976153000000000048430592869408428668975830078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, I've then got Balrossie.","start":231087,"end":233556,"confidence":0.7456118000000000467508698420715518295764923095703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, that's Balrossie Boys' Home, but end up\u2014 they call it Rossie Home now because it's shut.","start":234373,"end":240449,"confidence":0.75941789999999997906598991903592832386493682861328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, I've then got Kibble.","start":241187,"end":243098,"confidence":0.715404570000000017415686670574359595775604248046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, that's it.","start":243692,"end":244382,"confidence":0.484861700000000006571809763045166619122028350830078125},{"sentiment":"POSITIVE","speaker":"B","text":"I've been great.","start":244511,"end":245041,"confidence":0.93094040000000000123492327475105412304401397705078125},{"sentiment":"NEGATIVE","speaker":"B","text":"I've just messed up.","start":245121,"end":246422,"confidence":0.94004509999999996683328618019004352390766143798828125},{"sentiment":"POSITIVE","speaker":"A","text":"No, that's okay, don't worry.","start":246807,"end":248059,"confidence":0.720192799999999966331643008743412792682647705078125},{"sentiment":"NEUTRAL","speaker":"A","text":"I just wanted to clarify before we continued.","start":248107,"end":249922,"confidence":0.82542305999999998622485009036608971655368804931640625},{"sentiment":"NEGATIVE","speaker":"A","text":"I would hate for us to get halfway down and then, uh, missing something.","start":250436,"end":254064,"confidence":0.9306495999999999657603666491922922432422637939453125},{"sentiment":"NEUTRAL","speaker":"B","text":"I think quite a few, so like 5 or something.","start":254851,"end":256954,"confidence":0.84730749999999999122479721336276270449161529541015625},{"sentiment":"NEUTRAL","speaker":"A","text":"It looks like 1, 2\u2014 yeah, it looks like 5.","start":258142,"end":261611,"confidence":0.6967143399999999875404910198994912207126617431640625},{"sentiment":"NEUTRAL","speaker":"A","text":"And then after Kibble, you were released, uh, to relatives or friends?","start":262381,"end":268300,"confidence":0.92010515999999997749370095334597863256931304931640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, I stayed with my gran for a couple of months and then I got my own house.","start":269214,"end":271855,"confidence":0.5952855299999999516558091272599995136260986328125},{"sentiment":"POSITIVE","speaker":"A","text":"Okay, perfect.","start":272637,"end":273601,"confidence":0.84976715000000002664393150553223676979541778564453125},{"sentiment":"POSITIVE","speaker":"A","text":"Well, if that's all correct, then let's crack on.","start":273682,"end":276237,"confidence":0.58148973999999997719356770176091231405735015869140625},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":276976,"end":277330,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"I know you'll have to excuse any of my pronunciations.","start":278985,"end":281059,"confidence":0.5793196000000000456253701486275531351566314697265625},{"sentiment":"NEGATIVE","speaker":"A","text":"I'm not the best at this.","start":281740,"end":282676,"confidence":0.784203470000000013584440239355899393558502197265625},{"sentiment":"NEGATIVE","speaker":"B","text":"Some things I can't pronounce.","start":283095,"end":285952,"confidence":0.86837489999999994960688809442217461764812469482421875},{"sentiment":"NEUTRAL","speaker":"A","text":"It's that most of it is like the towns and the city names.","start":287405,"end":291204,"confidence":0.79091009999999994928288060691556893289089202880859375},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm like One of them's in Culmacolm, one of them's in Johnstone, one of them's in Bridgerear, one of them's in Paisley, and one of them's in Hunterhall, that's in Paisley.","start":291327,"end":301502,"confidence":0.8956958999999999893049107413389720022678375244140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, well, I spent the first couple of months doing this job calling Renfrewshire, Roofrenshire.","start":302100,"end":309585,"confidence":0.62984790000000001608526645213714800775051116943359375},{"sentiment":"NEUTRAL","speaker":"A","text":"I think there was a few times I said North Ayrshire was North Asia, so, you know, we've got there now though.","start":310811,"end":319278,"confidence":0.84452545999999995007812003677827306091785430908203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, so I just want to let you know that you are in complete control of this meeting.","start":321641,"end":326141,"confidence":0.76677114000000001770018798197270371019840240478515625},{"sentiment":"NEUTRAL","speaker":"A","text":"You can take a break, skip a question, or ask me to reword anything.","start":327303,"end":330658,"confidence":0.7536434499999999925279325907467864453792572021484375},{"sentiment":"NEGATIVE","speaker":"A","text":"Please note that some questions can be upsetting because they do concern your care in time and its impact, okay?","start":332790,"end":338480,"confidence":0.69105344999999995803108276959392242133617401123046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, I know.","start":339046,"end":339596,"confidence":0.52079269999999999729567434769705869257450103759765625},{"sentiment":"NEUTRAL","speaker":"A","text":"So where did you grow up and who did you live with before you went into care?","start":340162,"end":344185,"confidence":0.83842499999999997584154698415659368038177490234375},{"sentiment":"NEUTRAL","speaker":"B","text":"I lived with my mum before I moved here.","start":345227,"end":348172,"confidence":0.844722500000000042774672692758031189441680908203125},{"sentiment":"NEGATIVE","speaker":"B","text":"I lived with my gran, and eventually she died.","start":348949,"end":352056,"confidence":0.78087074000000000761900764700840227305889129638671875},{"sentiment":"NEUTRAL","speaker":"B","text":"I was always with my mum on and off, and then I was with my gran on and off.","start":352980,"end":356307,"confidence":0.78379666999999997312187360876123420894145965576171875},{"sentiment":"NEUTRAL","speaker":"B","text":"I was kind of, I wasn't really in an actual setting, if you know what I mean.","start":356467,"end":362227,"confidence":0.71828466999999995845627154267276637256145477294921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, just a house or a flat?","start":362405,"end":363883,"confidence":0.819380039999999976174649418680928647518157958984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, they were flats, aye.","start":364289,"end":366563,"confidence":0.67136275999999994734679376051644794642925262451171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Flats, yeah.","start":366709,"end":367456,"confidence":0.7707382000000000399353439206606708467006683349609375},{"sentiment":"POSITIVE","speaker":"B","text":"Yes.","start":368008,"end":368073,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"And did you have your own bedroom?","start":368755,"end":369778,"confidence":0.84672665999999996433444948706892319023609161376953125},{"sentiment":"NEUTRAL","speaker":"B","text":"No.","start":371147,"end":371404,"confidence":0.49361873000000000555331780560663901269435882568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Shared?","start":372190,"end":372575,"confidence":0.835263850000000029893953978898935019969940185546875},{"sentiment":"POSITIVE","speaker":"B","text":"Yes.","start":373490,"end":373827,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":374389,"end":374694,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"What was the food like at home?","start":375737,"end":377053,"confidence":0.90233309999999999906350467426818795502185821533203125},{"sentiment":"NEUTRAL","speaker":"A","text":"You know, just, was it nice home-cooked meals?","start":377166,"end":379397,"confidence":0.69517240000000002364544116062461398541927337646484375},{"sentiment":"NEUTRAL","speaker":"B","text":"No, it's kinda just my mom and that.","start":379975,"end":382270,"confidence":0.80479449999999996823163428416592068970203399658203125},{"sentiment":"NEGATIVE","speaker":"B","text":"My mom was an alcoholic, all that, so never had anything like that.","start":382783,"end":386106,"confidence":0.768509200000000003427658157306723296642303466796875},{"sentiment":"NEGATIVE","speaker":"B","text":"So there was like sex, so no, there's nothing to eat.","start":386170,"end":389942,"confidence":0.49953937999999997732203382838633842766284942626953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":390487,"end":390824,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"And you've got\u2014 did you say this, there were 6 of you, so there was 5 siblings?","start":392012,"end":394805,"confidence":0.82257389999999996899049392595770768821239471435546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, 5.","start":395639,"end":396137,"confidence":0.5145720000000000293738366963225416839122772216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"And can I ask how many brothers and how many sisters?","start":396687,"end":398928,"confidence":0.844701900000000005519495971384458243846893310546875},{"sentiment":"NEUTRAL","speaker":"B","text":"There's 3 brothers, 3 sisters, and me, so 7.","start":400243,"end":404499,"confidence":0.864718560000000024956534616649150848388671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, and there was 7 of you all together?","start":406554,"end":409451,"confidence":0.8515445600000000059282001529936678707599639892578125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, and we stayed in the apartment.","start":410152,"end":411706,"confidence":0.7205578999999999734171751697431318461894989013671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, and who did you share the bedroom with?","start":413130,"end":415148,"confidence":0.8781904000000000376502384824561886489391326904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Me and my brothers and I.","start":416327,"end":417748,"confidence":0.76125830000000005437499339677742682397365570068359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, are you the youngest or the middle?","start":419444,"end":421656,"confidence":0.87720626999999995465628899182775057852268218994140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Middle.","start":423149,"end":423424,"confidence":0.6206991699999999667625161237083375453948974609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Middle.","start":424720,"end":427359,"confidence":0.6206991699999999667625161237083375453948974609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, what about school?","start":429610,"end":432024,"confidence":0.754913100000000003575451046344824135303497314453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you still go to school before you went into care?","start":432299,"end":434569,"confidence":0.80905455000000003895621603078325279057025909423828125},{"sentiment":"NEUTRAL","speaker":"B","text":"I was in primary school, I was in St. Fergus, but I was hardly there.","start":435932,"end":440849,"confidence":0.7702837000000000156063606482348404824733734130859375},{"sentiment":"NEGATIVE","speaker":"B","text":"Didn't go well, no.","start":441058,"end":441958,"confidence":0.88490809999999997526032302630483172833919525146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"So it was basically your mum's fate on that one, just basically.","start":442038,"end":445674,"confidence":0.696891200000000043957015805062837898731231689453125},{"sentiment":"NEGATIVE","speaker":"B","text":"My mum was an alcoholic, mum was always in and out of jail.","start":445824,"end":448183,"confidence":0.86256779999999999564153085884754545986652374267578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, that was that your father.","start":449178,"end":450592,"confidence":0.74462930000000004948645937474793754518032073974609375},{"sentiment":"NEUTRAL","speaker":"A","text":"All right, if I do go silent at any moment, it is just so I can type up these notes, okay?","start":453757,"end":460097,"confidence":0.85771315999999997448099975372315384447574615478515625},{"sentiment":"POSITIVE","speaker":"B","text":"That's fine.","start":460566,"end":460955,"confidence":0.6264667999999999903337766227195970714092254638671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Uh, no problem.","start":461537,"end":462864,"confidence":0.69890916000000002927805553554208017885684967041015625},{"sentiment":"NEUTRAL","speaker":"B","text":"I didn't get high school, didn't I?","start":463964,"end":466262,"confidence":0.50208116000000002632219775478006340563297271728515625},{"sentiment":"NEUTRAL","speaker":"A","text":"You didn't go into high school?","start":466958,"end":467899,"confidence":0.72325724000000002344989979974343441426753997802734375},{"sentiment":"NEUTRAL","speaker":"B","text":"No, I didn't get high school.","start":468602,"end":469829,"confidence":0.51206490000000004503277750700362958014011383056640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":470336,"end":470581,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, how did you come to enter into the care system?","start":474972,"end":477834,"confidence":0.7580810000000000048459014578838832676410675048828125},{"sentiment":"NEGATIVE","speaker":"B","text":"My gran died when I was\u2014 she died when I was 10, and my mum was\u2014 she was an alcoholic.","start":479697,"end":487175,"confidence":0.8558668499999999568217390333302319049835205078125},{"sentiment":"NEGATIVE","speaker":"B","text":"And I think my mum ended up putting us into care because my gran died, but ended up\u2014 I was kind of\u2014 I wasn't good at school, so I was going to a boys' home anyway, but me and my brother were in a care with her, so Right, okay.","start":488296,"end":503070,"confidence":0.54914519999999999999573674358543939888477325439453125},{"sentiment":"NEUTRAL","speaker":"A","text":"So it was your mum who made the decision.","start":503070,"end":504420,"confidence":0.737463500000000049539039537194184958934783935546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Were you ever told why you were put into care?","start":504470,"end":506610,"confidence":0.645528300000000054836846175021491944789886474609375},{"sentiment":"NEUTRAL","speaker":"B","text":"My mum always came down.","start":507690,"end":508790,"confidence":0.5096711000000000435505853602080605924129486083984375},{"sentiment":"NEGATIVE","speaker":"B","text":"She was an alcoholic, so basically put into care because of that, because she never did any visiting much.","start":508790,"end":513330,"confidence":0.84194559999999996069419694322277791798114776611328125},{"sentiment":"NEGATIVE","speaker":"B","text":"I always stayed with my other gran and she was always throwing us out and things like that.","start":513330,"end":517010,"confidence":0.507818639999999987821865943260490894317626953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Right, so you weren't told but you kind of knew?","start":517010,"end":519430,"confidence":0.7025077299999999969060127114062197506427764892578125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, aye.","start":520030,"end":521070,"confidence":0.5301291999999999671189243599656037986278533935546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":521070,"end":521490,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"We were told the day we walked in that we were going into care.","start":521490,"end":524330,"confidence":0.52884450000000005065459163233754225075244903564453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":524750,"end":526510,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"So I know you've got 6 siblings obviously besides yourself, so you've got 3 brothers and 3 sisters and you're the middle child.","start":526510,"end":530570,"confidence":0.7364777000000000128920873976312577724456787109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Were you separated from any of them in care?","start":532440,"end":534265,"confidence":0.81910943999999996645300370801123790442943572998046875},{"sentiment":"POSITIVE","speaker":"B","text":"Yes.","start":535218,"end":535396,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"How many?","start":536333,"end":536721,"confidence":0.8243186000000000124288135339156724512577056884765625},{"sentiment":"NEUTRAL","speaker":"A","text":"From all\u2014 [Speaker] \u2014from all of them?","start":537625,"end":539144,"confidence":0.82939803999999994754688259490649215877056121826171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, me and my brother Kevin here, we were not eh\u2014 be charmed if there was another one that I was separated to but I wasn't separated to anyone else other than 10 or something.","start":540103,"end":553824,"confidence":0.79679599999999994874855246962397359311580657958984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":554421,"end":554808,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"And did you say so how old were you when you first entered care, did you say about 10?","start":556438,"end":559530,"confidence":0.9022845999999999921925564194680191576480865478515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Kind of taking it over, yes, sorry.","start":559960,"end":562220,"confidence":0.537646599999999974528464008471928536891937255859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, and how did you feel at the time of first entering care?","start":562220,"end":566420,"confidence":0.8848532399999999853434928809292614459991455078125},{"sentiment":"NEUTRAL","speaker":"A","text":"You know, what were your first thoughts, if you can remember anything?","start":566420,"end":568850,"confidence":0.84456693999999998823113855905830860137939453125},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know actually how you answer that one because I was quite young, you know what I mean?","start":570320,"end":573880,"confidence":0.63092070000000000096207486421917565166950225830078125},{"sentiment":"NEUTRAL","speaker":"B","text":"So sometimes when you're young, you don't tend to think about it.","start":574080,"end":577080,"confidence":0.656906400000000001426769813406281173229217529296875},{"sentiment":"NEUTRAL","speaker":"B","text":"You kind of must feel like brothers and sisters and things like that, but you never really\u2014 You never really thought about how you felt?","start":577420,"end":583700,"confidence":0.64440200000000003033306938959867693483829498291015625},{"sentiment":"NEUTRAL","speaker":"B","text":"Nah, it's kind of when you're that young, you don't really think about it.","start":584060,"end":587540,"confidence":0.6251673700000000000187583282240666449069976806640625},{"sentiment":"NEGATIVE","speaker":"B","text":"No, I'm just so sad because my gran died, and if she didn't die, I don't think I'd be around here, to be honest with you.","start":594464,"end":599682,"confidence":0.8877216999999999469395106643787585198879241943359375},{"sentiment":"POSITIVE","speaker":"A","text":"Oh, bless.","start":600648,"end":601163,"confidence":0.67700729999999997854587263645953498780727386474609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Were you very close with your gran?","start":602870,"end":603935,"confidence":0.912092200000000019599610823206603527069091796875},{"sentiment":"NEUTRAL","speaker":"B","text":"I was very close to her.","start":604730,"end":605477,"confidence":0.57261985999999998053766603334224782884120941162109375},{"sentiment":"NEUTRAL","speaker":"B","text":"She was kind of\u2014 she was always there when she had cancer, so she passed away.","start":605720,"end":611703,"confidence":0.484910699999999972309439044693135656416416168212890625},{"sentiment":"NEUTRAL","speaker":"B","text":"So kind of, that was That's from my wee staffies cocking up.","start":611769,"end":615207,"confidence":0.5715474000000000387444742955267429351806640625},{"sentiment":"POSITIVE","speaker":"A","text":"Bless you.","start":617520,"end":618757,"confidence":0.79612786000000002051280034720548428595066070556640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything important about your childhood health, any learning needs, any vulnerability that should be recorded for redress?","start":620204,"end":626071,"confidence":0.82209885000000004762199523611343465745449066162109375},{"sentiment":"NEGATIVE","speaker":"B","text":"No, I had ADHD when I was young.","start":627452,"end":631138,"confidence":0.53779834999999998057518268979038111865520477294921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, I'll jot that down.","start":632787,"end":635196,"confidence":0.8408845700000000533691491000354290008544921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, so I'm now going to move on to the next section, and what I'm going to do in this section is I'm going to ask you a multitude of questions but for each care setting one by one, okay?","start":637696,"end":648693,"confidence":0.840536240000000045569095163955353200435638427734375},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":649367,"end":649544,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"So I know that there'll be some things that pop up where you're like, oh, that happened in that one as well, but I need to make sure I keep it chronological for when it gets sent to redress, okay?","start":649929,"end":658370,"confidence":0.83794360000000001065245669451542198657989501953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":658931,"end":659156,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"POSITIVE","speaker":"A","text":"Perfect.","start":659637,"end":660135,"confidence":0.76724212999999996664968193726963363587856292724609375},{"sentiment":"NEUTRAL","speaker":"A","text":"So I'm going to start with Greif Children's Home.","start":660279,"end":662156,"confidence":0.89933275999999995331535274090128950774669647216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"So from records, I can see that you entered there on the 12th of February 1992.","start":662782,"end":667997,"confidence":0.9131819599999999592654376101563684642314910888671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Can I ask what kind of setting it was?","start":668784,"end":670533,"confidence":0.873837650000000021321966414689086377620697021484375},{"sentiment":"NEUTRAL","speaker":"A","text":"So was it a house?","start":670629,"end":671672,"confidence":0.85047470000000002787743369481177069246768951416015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Was it like a There was two houses, so there was two houses, different houses.","start":671849,"end":676629,"confidence":0.83988739999999995067270219806232489645481109619140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Two houses.","start":677213,"end":677928,"confidence":0.71049050000000002480504690538509748876094818115234375},{"sentiment":"NEUTRAL","speaker":"A","text":"And which one were you in?","start":678285,"end":679194,"confidence":0.8310268499999999836092001714860089123249053955078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Was there any name?","start":679405,"end":680022,"confidence":0.85320410000000002082032324324245564639568328857421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Did it look\u2014 No, just, just both of them are called the Grange.","start":680440,"end":683656,"confidence":0.8258680000000000465121274828561581671237945556640625},{"sentiment":"NEUTRAL","speaker":"B","text":"There was two different ones.","start":683705,"end":684728,"confidence":0.7914359600000000494190999233978800475597381591796875},{"sentiment":"NEUTRAL","speaker":"B","text":"There was a big house and then there was a wee one next to it, a wee cottage.","start":684777,"end":687018,"confidence":0.78039910000000001222275614054524339735507965087890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":689122,"end":689494,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"And which one were you in?","start":689543,"end":690222,"confidence":0.8310268499999999836092001714860089123249053955078125},{"sentiment":"NEUTRAL","speaker":"A","text":"The big house?","start":690270,"end":690787,"confidence":0.83788264000000001185952669402468018233776092529296875},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":691483,"end":691612,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":693908,"end":694166,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"And how many floors was it, can you remember?","start":696575,"end":698079,"confidence":0.82849972999999998979347992644761689007282257080078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, this, hold on, I think there's only 2.","start":699343,"end":701548,"confidence":0.75419559999999996602326746142352931201457977294921875},{"sentiment":"NEUTRAL","speaker":"B","text":"2 floors?","start":702164,"end":702553,"confidence":0.749250799999999994582822182564996182918548583984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Aye, but it's quite a long, quite long at the back.","start":703299,"end":705601,"confidence":0.66294949999999996936850266138208098709583282470703125},{"sentiment":"NEUTRAL","speaker":"B","text":"I think it's still there, I'm not sure.","start":707803,"end":709820,"confidence":0.82702149999999996499155940909986384212970733642578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Potentially.","start":712290,"end":712891,"confidence":0.6574866999999999794823679621913470327854156494140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Some of them haven't really shut down, some of them have kind of, they've kept the building but changed what it's used for.","start":713525,"end":717864,"confidence":0.83720190000000005436930905489134602248668670654296875},{"sentiment":"NEUTRAL","speaker":"B","text":"I know Paul Rossi shut down, so that's why I got moved, because it's coming under LSD building, so they moved us up.","start":718550,"end":723509,"confidence":0.7157090299999999682967199987615458667278289794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Right, yeah.","start":723994,"end":724624,"confidence":0.6106662000000000478650008517433889210224151611328125},{"sentiment":"NEUTRAL","speaker":"A","text":"So what was the ordinary daily life like in Greif?","start":726900,"end":731490,"confidence":0.8396327500000000387814225177862681448459625244140625},{"sentiment":"NEUTRAL","speaker":"B","text":"It was kind of, because you're young, it was kind of, I don't know, it was kind of, there wasn't any idea or set number of people, so you just had to exist there and adapt.","start":732070,"end":740460,"confidence":0.6753848000000000073583805715315975248813629150390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so what about the actual, so did you have your own bedroom here?","start":740770,"end":744220,"confidence":0.855232800000000015216983229038305580615997314453125},{"sentiment":"NEUTRAL","speaker":"B","text":"In Greif?","start":745510,"end":746970,"confidence":0.8077389999999999847801746000186540186405181884765625},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know, I can't remember.","start":746970,"end":747730,"confidence":0.487890749999999984165555133586167357861995697021484375},{"sentiment":"POSITIVE","speaker":"B","text":"Okay, that's okay.","start":748150,"end":749990,"confidence":0.68137455000000002325322157048503868281841278076171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Kinda maybe, I think, but I can't remember the Greif that much because I was that young.","start":749990,"end":753510,"confidence":0.64598359999999999114805859790067188441753387451171875},{"sentiment":"POSITIVE","speaker":"A","text":"That's okay, I'll just\u2014 we'll take down what we can remember, and that's absolutely fine.","start":753626,"end":758963,"confidence":0.60477309999999995238084693482960574328899383544921875},{"sentiment":"NEUTRAL","speaker":"A","text":"What about toiletries?","start":759973,"end":761944,"confidence":0.734330359999999959796923576504923403263092041015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you remember if you were provided with shower gel, toothpaste?","start":761992,"end":764701,"confidence":0.84002845999999997683715946550364606082439422607421875},{"sentiment":"NEUTRAL","speaker":"B","text":"No, I don't remember.","start":765663,"end":766288,"confidence":0.65402349999999997987032429591636173427104949951171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Don't remember.","start":766384,"end":767266,"confidence":0.5882407400000000397000121665769256651401519775390625},{"sentiment":"NEUTRAL","speaker":"A","text":"What about the food?","start":767586,"end":768484,"confidence":0.84686870000000002978168822664883919060230255126953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Was the food okay?","start":768548,"end":769430,"confidence":0.84776013999999999537493522439035587012767791748046875},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't actually remember what I ate.","start":770471,"end":771882,"confidence":0.492423739999999998673274603788740932941436767578125},{"sentiment":"NEUTRAL","speaker":"A","text":"That's okay, I'm just literally going to list off some things, and if you can't remember, just say no, okay?","start":771994,"end":776979,"confidence":0.65438454999999995376214201314724050462245941162109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":777524,"end":777877,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"What about school?","start":778646,"end":779624,"confidence":0.7698970000000000535322897121659480035305023193359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you still go to school while in this setting?","start":779688,"end":781659,"confidence":0.86134330000000003391136260688654147088527679443359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, when I was in the group, I was still going to Mr Patrick Bishop's for a couple of months.","start":782448,"end":786326,"confidence":0.7213057000000000495987251269980333745479583740234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":788052,"end":788374,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"What about clothing?","start":789645,"end":791639,"confidence":0.84107719999999996929318513139151036739349365234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you get provided any clothes there?","start":791816,"end":793843,"confidence":0.8406879000000000434766889156890101730823516845703125},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't actually.","start":794663,"end":795130,"confidence":0.638726099999999963330310492892749607563018798828125},{"sentiment":"NEUTRAL","speaker":"B","text":"I can't remember that.","start":795860,"end":797187,"confidence":0.5839290999999999787206661494565196335315704345703125},{"sentiment":"NEGATIVE","speaker":"A","text":"Sorry about that.","start":797592,"end":799455,"confidence":0.6856381000000000280891754300682805478572845458984375},{"sentiment":"POSITIVE","speaker":"A","text":"That's all right, don't worry.","start":799762,"end":800928,"confidence":0.72091910000000003488906941129243932664394378662109375},{"sentiment":"NEUTRAL","speaker":"A","text":"What about contact with family?","start":800993,"end":802321,"confidence":0.8431431000000000341998429576051421463489532470703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you still see your mum?","start":802370,"end":803633,"confidence":0.8191457399999999555717522525810636579990386962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":805815,"end":805881,"confidence":0.49361873000000000555331780560663901269435882568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"And was that your decision, her decision, or?","start":806631,"end":808589,"confidence":0.825227799999999955815610519493930041790008544921875},{"sentiment":"NEGATIVE","speaker":"B","text":"It was probably her because she was an alcoholic, you know.","start":809202,"end":811191,"confidence":0.63228910000000004831832711715833283960819244384765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":811611,"end":811789,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEGATIVE","speaker":"B","text":"I just, you know, that young, I can't even remember anything about that one.","start":812679,"end":816447,"confidence":0.4921784000000000158792090587667189538478851318359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, I can't remember what I had for breakfast yesterday, so it's all right.","start":816528,"end":820141,"confidence":0.56265810000000004986731028111535124480724334716796875},{"sentiment":"POSITIVE","speaker":"A","text":"And I can.","start":820883,"end":821427,"confidence":0.547533150000000023993607101147063076496124267578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, what about the staff?","start":826610,"end":828785,"confidence":0.80211759999999998616004859286476857960224151611328125},{"sentiment":"NEUTRAL","speaker":"A","text":"What were the staff like?","start":828851,"end":829718,"confidence":0.8603102000000000249002596319769509136676788330078125},{"sentiment":"NEGATIVE","speaker":"B","text":"Some of them were all right and some of them were just not all right.","start":831259,"end":834823,"confidence":0.497821569999999991029682178123039193451404571533203125},{"sentiment":"NEUTRAL","speaker":"B","text":"You always get that in homes.","start":835113,"end":836049,"confidence":0.69189290000000003288960215286351740360260009765625},{"sentiment":"NEUTRAL","speaker":"B","text":"There's always a mixture, there's always ones that's alright, there's always ones that's not alright.","start":836510,"end":839950,"confidence":0.614792800000000028148861019872128963470458984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, always just a bit of a mixture of, you know, there's always going to be one or two.","start":840130,"end":843790,"confidence":0.79477315999999997853109334755572490394115447998046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Mixture, mixture.","start":844530,"end":846150,"confidence":0.72745716999999998630954678446869365870952606201171875},{"sentiment":"NEGATIVE","speaker":"B","text":"Mixture of nice people and mixture of assholes, basically.","start":846150,"end":850330,"confidence":0.833628950000000035203129300498403608798980712890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Fair enough.","start":850330,"end":851890,"confidence":0.592466200000000053904614105704240500926971435546875},{"sentiment":"NEUTRAL","speaker":"A","text":"What about the kids, the other children there, were they alright with you?","start":851890,"end":854870,"confidence":0.84763690000000002644497953951940871775150299072265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you get along?","start":854870,"end":855550,"confidence":0.86931919999999995862793866763240657746791839599609375},{"sentiment":"NEUTRAL","speaker":"B","text":"I can't remember, Mr Patrick Bishop.","start":856230,"end":858130,"confidence":0.7048965000000000369340114048100076615810394287109375},{"sentiment":"NEGATIVE","speaker":"B","text":"I can't remember any of them.","start":858130,"end":859750,"confidence":0.484926460000000003613962462623021565377712249755859375},{"sentiment":"NEUTRAL","speaker":"B","text":"I think I was only in there for a bit.","start":859750,"end":861200,"confidence":0.8187931999999999987949195201508700847625732421875},{"sentiment":"NEUTRAL","speaker":"B","text":"I think it was the last few months I was in there.","start":861850,"end":863560,"confidence":0.88540180000000001658833070905529893934726715087890625},{"sentiment":"NEUTRAL","speaker":"A","text":"I think from what I could see Actually, let me just have a little look.","start":863810,"end":868170,"confidence":0.8082350000000000367350594387971796095371246337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Maybe a bit over 6 months, maybe even more than that.","start":868170,"end":870330,"confidence":0.793631729999999979696667651296593248844146728515625},{"sentiment":"NEUTRAL","speaker":"A","text":"From February until August.","start":870330,"end":872970,"confidence":0.8432168399999999675031858714646659791469573974609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, well, no, it's a couple of months.","start":872970,"end":875150,"confidence":0.58872049999999997993427314213477075099945068359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, a couple of months.","start":875150,"end":875910,"confidence":0.73025379999999995295212329438072629272937774658203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":876430,"end":876450,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"What about any rules?","start":876450,"end":878990,"confidence":0.790820599999999984675014275126159191131591796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Were there any particular strict rules that you can remember?","start":878990,"end":882300,"confidence":0.85883520000000002081463890135637484490871429443359375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I can't remember that.","start":882550,"end":883770,"confidence":0.5719912000000000329436034007812850177288055419921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Any punishments?","start":883970,"end":886070,"confidence":0.72565866000000001090342038878588937222957611083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Ah, there was punishments.","start":886070,"end":887030,"confidence":0.5674698400000000031440094971912913024425506591796875},{"sentiment":"NEGATIVE","speaker":"B","text":"You were thrown in your room and locked in your room and things like that.","start":887030,"end":888970,"confidence":0.68512139999999999151469864955288358032703399658203125},{"sentiment":"NEGATIVE","speaker":"A","text":"You would be thrown in your room and locked in?","start":888970,"end":890890,"confidence":0.6632188599999999656375848644529469311237335205078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, I\u2014 okay, that's what they used to\u2014 that's\u2014 that happened in quite a lot of homes when I was young.","start":891470,"end":897991,"confidence":0.772069099999999952643747747060842812061309814453125},{"sentiment":"NEGATIVE","speaker":"B","text":"You used to get locked in your rooms and all that, and you were bad and all that.","start":898056,"end":900484,"confidence":0.85443860000000004806253173228469677269458770751953125},{"sentiment":"NEUTRAL","speaker":"A","text":"I have heard that from a couple of people, to be fair.","start":900726,"end":903404,"confidence":0.8284951400000000187873183676856569945812225341796875},{"sentiment":"NEGATIVE","speaker":"B","text":"It's quite a lot of the bastards used to hit you and all that.","start":904177,"end":906369,"confidence":0.69105994999999997840944843119359575212001800537109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Did they hit you in Greif?","start":907014,"end":908062,"confidence":0.73937160000000001769393520589801482856273651123046875},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":908851,"end":908884,"confidence":0.49361873000000000555331780560663901269435882568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"No?","start":909400,"end":909496,"confidence":0.6175194999999999989626076057902537286281585693359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":909657,"end":909851,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEGATIVE","speaker":"A","text":"Um, did anything happen in Greif that you would now as an adult consider to be abuse, neglect, or harmful?","start":911929,"end":917859,"confidence":0.70393830000000001678728267506812699139118194580078125},{"sentiment":"NEGATIVE","speaker":"B","text":"Just get locked in a room, things like that.","start":919804,"end":921367,"confidence":0.71799420000000002684004130060202442109584808349609375},{"sentiment":"NEUTRAL","speaker":"B","text":"I think that's ample.","start":921416,"end":922270,"confidence":0.5682517000000000262360799752059392631053924560546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":922930,"end":923188,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"And grabbed and threw about.","start":925670,"end":926830,"confidence":0.65440419999999999145501305974903516471385955810546875},{"sentiment":"NEGATIVE","speaker":"B","text":"That's probably the same as physical abuse, I'd say.","start":926895,"end":929150,"confidence":0.72146535000000000525943733009626157581806182861328125},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, absolutely.","start":929558,"end":931204,"confidence":0.5014298999999999839616293684230186045169830322265625},{"sentiment":"NEUTRAL","speaker":"A","text":"How did it make you feel, you know, like at the time, like when you were being locked in your room, how would you feel?","start":934387,"end":938940,"confidence":0.7462877999999999456548493981244973838329315185546875},{"sentiment":"NEGATIVE","speaker":"B","text":"You feel bad when they do that because you normally used to be locked up.","start":939696,"end":942383,"confidence":0.887584869999999970247017699875868856906890869140625},{"sentiment":"NEGATIVE","speaker":"B","text":"It's like imprisonment.","start":942431,"end":943075,"confidence":0.74725169999999996317541217649704776704311370849609375},{"sentiment":"POSITIVE","speaker":"B","text":"Especially when you're that lucky, you're only 10 years old, you go, ah, what's going on?","start":945018,"end":948436,"confidence":0.60943069999999999186712784648989327251911163330078125},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, absolutely.","start":948872,"end":950177,"confidence":0.5014298999999999839616293684230186045169830322265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, was it all of the staff that were involved, only a particular few?","start":951757,"end":954837,"confidence":0.78150240000000004148006382820312865078449249267578125},{"sentiment":"NEUTRAL","speaker":"B","text":"There's only a couple.","start":955483,"end":956177,"confidence":0.7923983999999999472407807843410409986972808837890625},{"sentiment":"NEUTRAL","speaker":"B","text":"It's certainly\u2014 I've noticed that, and I noticed that in the buy homes, isn't it?","start":956306,"end":959518,"confidence":0.72271070000000003918927404811256565153598785400390625},{"sentiment":"NEGATIVE","speaker":"B","text":"There's always\u2014 you always get ones that are brand new, you always get ones that are just arseholes, and you always get ones that shouldn't have been at home because you've been in jail.","start":959744,"end":966935,"confidence":0.93127660000000000994901938611292280256748199462890625},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, okay.","start":969714,"end":982431,"confidence":0.55090344000000002200323478973587043583393096923828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you give me one clear example of this occurrence?","start":984975,"end":989036,"confidence":0.778674960000000027093847165815532207489013671875},{"sentiment":"NEUTRAL","speaker":"A","text":"So where and when did it occur?","start":989166,"end":990557,"confidence":0.86169434000000000306584979625768028199672698974609375},{"sentiment":"NEUTRAL","speaker":"A","text":"You know, what happened before?","start":990622,"end":991706,"confidence":0.83512799999999998146194002401898615062236785888671875},{"sentiment":"NEGATIVE","speaker":"B","text":"Just give a You were told to do something, you never done it, and you used to be grabbed and threw in your room and all that.","start":993790,"end":999230,"confidence":0.69255363999999997037804178035003133118152618408203125},{"sentiment":"NEGATIVE","speaker":"A","text":"And what kind of thing would you do for that to be the punishment?","start":999980,"end":1003160,"confidence":0.61325669999999998793782651773653924465179443359375},{"sentiment":"NEUTRAL","speaker":"A","text":"I just can't remember that, to be honest.","start":1004730,"end":1006750,"confidence":0.5398050500000000084810380940325558185577392578125},{"sentiment":"POSITIVE","speaker":"A","text":"That's okay, that's okay.","start":1007150,"end":1009370,"confidence":0.74750799999999995026911392415058799088001251220703125},{"sentiment":"NEGATIVE","speaker":"A","text":"Too young, you know, a 10-year-old, you know.","start":1009370,"end":1010930,"confidence":0.582968099999999989080379236838780343532562255859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, yeah, of course.","start":1010930,"end":1012050,"confidence":0.472815900000000011171863434356055222451686859130859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Did it happen often?","start":1012050,"end":1012930,"confidence":0.83122456000000000120309096018900163471698760986328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Was it quite a regular occurrence?","start":1013030,"end":1015630,"confidence":0.89745145999999997865614886904950253665447235107421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, it was often.","start":1015630,"end":1016490,"confidence":0.76120880000000001874838062576600350439548492431640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Hang on, Grace, I'm just gonna spanny the hands.","start":1016490,"end":1020170,"confidence":0.7507158000000000441787051386199891567230224609375},{"sentiment":"NEGATIVE","speaker":"B","text":"They just, I don't think they were trained right to start with to actually deal with people.","start":1021037,"end":1024006,"confidence":0.8950310999999999683751639167894609272480010986328125},{"sentiment":"NEUTRAL","speaker":"B","text":"The young ones are just, I think they just, we'll just put them in the group.","start":1024280,"end":1027685,"confidence":0.842952130000000021681216821889393031597137451171875},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":1029493,"end":1029785,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEGATIVE","speaker":"A","text":"And what about, did it ever become worse or change, or was it kind of just the same thing over and over?","start":1030287,"end":1035698,"confidence":0.72271019999999996930029055874911136925220489501953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Same thing over and over.","start":1036320,"end":1037248,"confidence":0.5376771700000000375752051695599220693111419677734375},{"sentiment":"NEGATIVE","speaker":"B","text":"You always knew when you turned the page or turned around, you were getting locked in a room.","start":1037638,"end":1040764,"confidence":0.585157600000000055473492466262541711330413818359375},{"sentiment":"NEUTRAL","speaker":"A","text":"What about when you were locked in your room, were you still, were you given any food or water?","start":1042338,"end":1045872,"confidence":0.69167763000000004325329427956603467464447021484375},{"sentiment":"NEUTRAL","speaker":"B","text":"No, they used to open the door but they're not bringing your dinner.","start":1049031,"end":1051916,"confidence":0.4934753499999999792891003380645997822284698486328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Would you have to eat your dinner in the room or were you allowed to go and eat with everyone else?","start":1053206,"end":1056591,"confidence":0.88248837000000002195321258113835938274860382080078125},{"sentiment":"NEUTRAL","speaker":"B","text":"They used to bring up dinner.","start":1057919,"end":1059354,"confidence":0.83220919999999998228901176844374276697635650634765625},{"sentiment":"NEUTRAL","speaker":"B","text":"There wasn't a toilet in the room either, to be honest with you.","start":1059500,"end":1061822,"confidence":0.57859117000000004349402615844155661761760711669921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":1062176,"end":1062564,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"I remember that much.","start":1065095,"end":1065775,"confidence":0.70173717000000002119719511028961278498172760009765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I know it sounds a bit\u2014 I know it can be a bit hard to talk about, but with there being no toilet, would you have an accident while you were in there?","start":1066376,"end":1075414,"confidence":0.5007139400000000239998598772217519581317901611328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Aye, just no choice.","start":1076185,"end":1077887,"confidence":0.6081052000000000123947074825991876423358917236328125},{"sentiment":"NEGATIVE","speaker":"B","text":"You either piss yourself or you shake yourself or you push the toilet or something.","start":1078031,"end":1082029,"confidence":0.88891030000000004207549864077009260654449462890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":1082463,"end":1082623,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEGATIVE","speaker":"B","text":"There's no choice when you're locked in a room.","start":1083025,"end":1084470,"confidence":0.53076120000000004406359721542685292661190032958984375},{"sentiment":"NEUTRAL","speaker":"B","text":"It's just, it happened quite a lot back in the day.","start":1084550,"end":1087023,"confidence":0.73025583999999998940921841494855470955371856689453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Would you ask to go to the toilet or were you not able to?","start":1087521,"end":1090186,"confidence":0.61828190000000005088764964966685511171817779541015625},{"sentiment":"NEGATIVE","speaker":"A","text":"It's extremely hard to go.","start":1090266,"end":1092177,"confidence":0.7682596999999999898278701948584057390689849853515625},{"sentiment":"NEUTRAL","speaker":"B","text":"You just get knocked.","start":1092241,"end":1092964,"confidence":0.525408300000000050289372666156850755214691162109375},{"sentiment":"NEUTRAL","speaker":"A","text":"It's just getting older.","start":1093381,"end":1094521,"confidence":0.717703399999999991365484675043262541294097900390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":1094602,"end":1094762,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, what immediate effects came from this kind of experience?","start":1104292,"end":1108364,"confidence":0.570226200000000016387957657570950686931610107421875},{"sentiment":"NEGATIVE","speaker":"A","text":"Was there any pain or injury, any fear, shame, sleep problems, bedwetting, any running away?","start":1108460,"end":1113830,"confidence":0.6875567000000000206227923627011477947235107421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, that was all.","start":1114776,"end":1115465,"confidence":0.55222296999999997968444631624151952564716339111328125},{"sentiment":"NEUTRAL","speaker":"B","text":"That was all the same.","start":1115898,"end":1116828,"confidence":0.71723186999999999358124114223755896091461181640625},{"sentiment":"NEGATIVE","speaker":"B","text":"I used to wet your bed, used to run away, used to get fear.","start":1116876,"end":1119617,"confidence":0.6307300000000000128608235172578133642673492431640625},{"sentiment":"NEGATIVE","speaker":"B","text":"Something\u2014 that's how you used to run away because you were feared.","start":1120323,"end":1122247,"confidence":0.63269560000000002464304316163179464638233184814453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":1122872,"end":1123561,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Probably.","start":1125133,"end":1125502,"confidence":0.5870592599999999716686716055846773087978363037109375},{"sentiment":"NEUTRAL","speaker":"B","text":"You've heard that a lot, actually, and been involved in care.","start":1125679,"end":1128827,"confidence":0.75529425999999999508105474887997843325138092041015625},{"sentiment":"NEGATIVE","speaker":"B","text":"You've probably\u2014 that's where a lot of people run away because they've been wet in the bed.","start":1128891,"end":1131525,"confidence":0.59267950000000002575006874394603073596954345703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":1132119,"end":1132360,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"And I'm sorry to ask, but would you wet the bed in Greif?","start":1133067,"end":1136198,"confidence":0.58099100000000003518607627484016120433807373046875},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":1137082,"end":1137323,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":1137805,"end":1138061,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"And what would happen if you wet the bed?","start":1138126,"end":1139362,"confidence":0.6515494600000000247064235736615955829620361328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Were you given any, you know, any comfort?","start":1139427,"end":1142799,"confidence":0.77285660000000000469100314148818142712116241455078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Were you given any\u2014 no, certain staff, right, certain staff were alright, certain ones weren't.","start":1143024,"end":1147939,"confidence":0.730873050000000024084556571324355900287628173828125},{"sentiment":"NEUTRAL","speaker":"A","text":"So would they, like, say, change your sheets?","start":1149288,"end":1150926,"confidence":0.85499095999999996653428979698219336569309234619140625},{"sentiment":"POSITIVE","speaker":"B","text":"Yes, some of them are all right.","start":1151740,"end":1153200,"confidence":0.70879762999999995631839055931777693331241607666015625},{"sentiment":"NEUTRAL","speaker":"B","text":"So you'll probably hear about a lot.","start":1153200,"end":1154540,"confidence":0.7854252999999999929059413261711597442626953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Some of them are already in certain homes.","start":1154540,"end":1155710,"confidence":0.78295269999999994592343455224181525409221649169921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Some of them\u2014 it happens in other homes.","start":1156320,"end":1158220,"confidence":0.7974447000000000063124616644927300512790679931640625},{"sentiment":"NEGATIVE","speaker":"B","text":"You always meet nice people and then you meet assholes.","start":1158340,"end":1160380,"confidence":0.76989180000000001502513669038307853043079376220703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, happens absolutely everywhere.","start":1160700,"end":1162420,"confidence":0.51843815999999998123115574344410561025142669677734375},{"sentiment":"POSITIVE","speaker":"B","text":"I mean, it's just\u2014 you never really\u2014 you never got home, you met all nice people.","start":1162420,"end":1166710,"confidence":0.446725929999999993302850498366751708090305328369140625},{"sentiment":"NEGATIVE","speaker":"B","text":"Never happens.","start":1167220,"end":1168080,"confidence":0.48052755000000002549853661548695527017116546630859375},{"sentiment":"NEGATIVE","speaker":"A","text":"You never get a full night's sleep.","start":1168080,"end":1169550,"confidence":0.71508824999999998084376784390769898891448974609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Right.","start":1170320,"end":1171480,"confidence":0.56647499999999995079491554861306212842464447021484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":1171480,"end":1172560,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't know, sometimes you wish for it, but it wasn't gonna happen, so you just had to go.","start":1172560,"end":1178060,"confidence":0.52171500000000003982592033935361541807651519775390625},{"sentiment":"NEUTRAL","speaker":"B","text":"That's when you're 10-year-old, I mean.","start":1181850,"end":1183187,"confidence":0.7079195400000000137907818498206324875354766845703125},{"sentiment":"POSITIVE","speaker":"A","text":"So yeah, absolutely, absolutely.","start":1183253,"end":1185862,"confidence":0.697886000000000006338041202980093657970428466796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, did this happen to anyone else, or did you ever\u2014 did anyone else ever witness this happening to you, you know, being locked in that room?","start":1188340,"end":1195306,"confidence":0.6826719999999999455297938766307197511196136474609375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I just do what I say.","start":1195973,"end":1196847,"confidence":0.7717289000000000509515984958852641284465789794921875},{"sentiment":"NEUTRAL","speaker":"B","text":"People out there, people may probably witnessed it happening to me and all, but yeah, you're a lot young, you can't remember, but it did happen to other people.","start":1196928,"end":1204309,"confidence":0.66686420000000001806483851396478712558746337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Used to happen to a lot of people in there.","start":1206138,"end":1208796,"confidence":0.62595283999999995483420889286207966506481170654296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, of course.","start":1210860,"end":1211477,"confidence":0.576585600000000031428726288140751421451568603515625},{"sentiment":"NEGATIVE","speaker":"B","text":"That was one of the worst ones.","start":1213520,"end":1214455,"confidence":0.96813804000000003302517370684654451906681060791015625},{"sentiment":"NEGATIVE","speaker":"A","text":"Fife was the worst one?","start":1215840,"end":1216798,"confidence":0.9192077499999999901092451182194054126739501953125},{"sentiment":"NEUTRAL","speaker":"A","text":"One of them, aye.","start":1217724,"end":1218504,"confidence":0.6403997500000000453468373962095938622951507568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":1219284,"end":1219528,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"And when you say you would be kind of, you know, grabbed or thrown into your room, was there ever any bruises, any handprints?","start":1224038,"end":1231198,"confidence":0.49794992999999998506410747722839005291461944580078125},{"sentiment":"NEGATIVE","speaker":"B","text":"Yes, I was always bruised when they grabbed me and hit me and things like that.","start":1232440,"end":1235920,"confidence":0.762138399999999993639221429475583136081695556640625},{"sentiment":"NEUTRAL","speaker":"B","text":"It always happened.","start":1235920,"end":1237110,"confidence":0.68081800000000003425526529099442996084690093994140625},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":1238200,"end":1240600,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"You're 10, you're up there, back that long, you can remember certain things but you can't remember it all.","start":1240600,"end":1244480,"confidence":0.6153713499999999836376218809164129197597503662109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, of course.","start":1244480,"end":1245660,"confidence":0.576585600000000031428726288140751421451568603515625},{"sentiment":"NEUTRAL","speaker":"A","text":"And did you ever tell anyone or try and get any help because of that?","start":1246540,"end":1249120,"confidence":0.6103973000000000315168335873750038444995880126953125},{"sentiment":"NEGATIVE","speaker":"B","text":"Yeah, I used to tell the night staff and all that, but when you're that young, you don't think they'll believe you when you've been in a home.","start":1249120,"end":1255420,"confidence":0.53605384000000000366270569429616443812847137451171875},{"sentiment":"NEUTRAL","speaker":"B","text":"They just shy me about them, just ignore you.","start":1256240,"end":1258360,"confidence":0.524370699999999967388930599554441869258880615234375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, even the nice ones, they used to say, right, I may borrow and just walk away and things like that.","start":1259173,"end":1264929,"confidence":0.6859764999999999890434310145792551338672637939453125},{"sentiment":"NEGATIVE","speaker":"B","text":"So, okay, you end up going like this, you end up seeing the hank of their arseholes.","start":1265010,"end":1269564,"confidence":0.908162499999999983657517077517695724964141845703125},{"sentiment":"NEGATIVE","speaker":"B","text":"Yeah, yeah, because they used to make you\u2014 even if you made a complaint, you just get ignored because you're that young.","start":1270079,"end":1276206,"confidence":0.77150273000000002543430355217424221336841583251953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":1280340,"end":1280660,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"So that is everything for Greif.","start":1287744,"end":1289964,"confidence":0.66533860000000000223252527575823478400707244873046875},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":1290780,"end":1291009,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"So I'm now going to move on to Beech Avenue.","start":1291270,"end":1292804,"confidence":0.88838410000000000987796511253691278398036956787109375},{"sentiment":"NEUTRAL","speaker":"A","text":"So I'm going to ask the same question again.","start":1294130,"end":1295832,"confidence":0.6940893999999999675054596082190982997417449951171875},{"sentiment":"NEUTRAL","speaker":"A","text":"What was Beech Avenue?","start":1295929,"end":1296918,"confidence":0.85871039999999998482138607869273982942104339599609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Was it a home?","start":1296999,"end":1297663,"confidence":0.8303019000000000371386477127089165151119232177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Was it a residential school?","start":1297728,"end":1299187,"confidence":0.81495565000000003141877868984011001884937286376953125},{"sentiment":"NEUTRAL","speaker":"B","text":"It was just\u2014 it was like two houses knocked into one.","start":1299836,"end":1302555,"confidence":0.5343020000000000546691580893821083009243011474609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Just a home.","start":1304362,"end":1305184,"confidence":0.6155097499999999666187022739904932677745819091796875},{"sentiment":"NEUTRAL","speaker":"B","text":"It was just like two normal houses and they knocked it through into one.","start":1305233,"end":1307959,"confidence":0.61359244999999995595629798117442987859249114990234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":1308700,"end":1309104,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"And can you remember how many floors were in this house?","start":1309668,"end":1311765,"confidence":0.8230391999999999708137465859181247651576995849609375},{"sentiment":"NEUTRAL","speaker":"A","text":"2 floors.","start":1312494,"end":1313820,"confidence":0.62445620000000001681428329902701079845428466796875},{"sentiment":"NEUTRAL","speaker":"A","text":"And where was your bedroom?","start":1314176,"end":1315292,"confidence":0.76695853000000002719360736591625027358531951904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Top floor.","start":1316698,"end":1317184,"confidence":0.65754170000000000673168187859118916094303131103515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":1317733,"end":1318170,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you have your own bedroom or shared?","start":1321210,"end":1322743,"confidence":0.8927264999999999783852899781777523458003997802734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Own bedroom.","start":1323468,"end":1323967,"confidence":0.72360473999999996852494632548769004642963409423828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Own bedroom.","start":1324435,"end":1325128,"confidence":0.72360473999999996852494632548769004642963409423828125},{"sentiment":"NEUTRAL","speaker":"B","text":"I think there was about 10 people in all or something.","start":1327497,"end":1329785,"confidence":0.90759975000000003841904572254861705005168914794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"In the home?","start":1330732,"end":1331233,"confidence":0.78678656000000002368466311963857151567935943603515625},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":1331928,"end":1332122,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":1333238,"end":1333706,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"What about the toilets?","start":1334369,"end":1335145,"confidence":0.627272000000000051755932872765697538852691650390625},{"sentiment":"NEUTRAL","speaker":"A","text":"You know, was there\u2014 were they shared?","start":1335242,"end":1337344,"confidence":0.878922699999999945674744594725780189037322998046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Were the showers shared?","start":1337441,"end":1338395,"confidence":0.88734469999999998623962937926989980041980743408203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, they're shared toilets, yes.","start":1339199,"end":1340219,"confidence":0.73498076000000001073431121767498552799224853515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Shared toilets, okay.","start":1340833,"end":1342290,"confidence":0.75620419999999999305373421520926058292388916015625},{"sentiment":"NEUTRAL","speaker":"B","text":"There's a couple of them, there's a couple on the top, one on the bottom.","start":1342678,"end":1348423,"confidence":0.8415932699999999488937874048133380711078643798828125},{"sentiment":"POSITIVE","speaker":"A","text":"Okay, no problem.","start":1348761,"end":1350722,"confidence":0.58404654000000000291237256533349864184856414794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":1356333,"end":1356755,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"And what about the food here?","start":1363943,"end":1365051,"confidence":0.81096624999999999960920149533194489777088165283203125},{"sentiment":"NEUTRAL","speaker":"B","text":"It was actually all right, but you can't really remember much of it.","start":1366777,"end":1370290,"confidence":0.6234571300000000260155275100260041654109954833984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, you're still going to school, you're in there, so mostly I'm used to the school, you know what I mean?","start":1370420,"end":1375795,"confidence":0.72230989999999994921608958975411951541900634765625},{"sentiment":"NEUTRAL","speaker":"A","text":"What about, would you like eat dinner together or eat breakfast together?","start":1382623,"end":1385551,"confidence":0.939500699999999966394170769490301609039306640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, you used to do that.","start":1386198,"end":1387249,"confidence":0.75172220000000000705853153704083524644374847412109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":1392778,"end":1392923,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"POSITIVE","speaker":"B","text":"That was actually, Beech Avenue was actually the best one.","start":1393149,"end":1395519,"confidence":0.96458600000000005447731155072688125073909759521484375},{"sentiment":"POSITIVE","speaker":"A","text":"It was the best one?","start":1395987,"end":1396761,"confidence":0.85776649999999998730260131196700967848300933837890625},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":1397357,"end":1397680,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":1400179,"end":1402290,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"What about hygiene-wise?","start":1402676,"end":1404062,"confidence":0.80551150000000004691713684223941527307033538818359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Was there any toiletries provided?","start":1404127,"end":1406109,"confidence":0.8386232000000000130768285089288838207721710205078125},{"sentiment":"NEGATIVE","speaker":"B","text":"I just cannot remember that, to be honest with you.","start":1407300,"end":1409107,"confidence":0.59436970000000000080575546235195361077785491943359375},{"sentiment":"NEGATIVE","speaker":"B","text":"I just cannot remember, too young.","start":1409655,"end":1411656,"confidence":0.7542432999999999498896841032546944916248321533203125},{"sentiment":"POSITIVE","speaker":"B","text":"So I just actually liked the home, I thought it was quite good.","start":1412092,"end":1415561,"confidence":0.9812665000000000414814849136746488511562347412109375},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, no, that's absolutely fine.","start":1415884,"end":1416723,"confidence":0.70424735999999998892207031531143002212047576904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"What about clothing?","start":1416820,"end":1417546,"confidence":0.84107719999999996929318513139151036739349365234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you go with the clothing that you had from home or were you provided new?","start":1417724,"end":1421178,"confidence":0.91952080000000002701909807001356966793537139892578125},{"sentiment":"NEUTRAL","speaker":"B","text":"Covenants I came to home, right?","start":1422220,"end":1424140,"confidence":0.82537669999999996317541217649704776704311370849609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":1424140,"end":1424540,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"I can't actually remember getting any clues in there.","start":1424540,"end":1428360,"confidence":0.514047600000000048936499297269620001316070556640625},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't think I was in there that long either.","start":1428360,"end":1429900,"confidence":0.5879860999999999560117203145637176930904388427734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Let me have a little look and see.","start":1431660,"end":1433260,"confidence":0.76779633999999996607499497258686460554599761962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, Beach Avenue was about 2 months.","start":1435030,"end":1437150,"confidence":0.84733044999999995727790746968821622431278228759765625},{"sentiment":"NEUTRAL","speaker":"B","text":"It wasn't that long.","start":1437560,"end":1438680,"confidence":0.71644030000000002988969072248437441885471343994140625},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":1438680,"end":1439060,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Because I left there and they put me on Newfield.","start":1439060,"end":1441270,"confidence":0.78056300000000000682831569065456278622150421142578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, I've got Newfield.","start":1442360,"end":1443880,"confidence":0.6090622999999999453990540132508613169193267822265625},{"sentiment":"NEUTRAL","speaker":"A","text":"That's the next one, just for this one.","start":1443880,"end":1445940,"confidence":0.680619300000000038153302739374339580535888671875},{"sentiment":"NEUTRAL","speaker":"A","text":"What about contact with family?","start":1447000,"end":1448200,"confidence":0.8431431000000000341998429576051421463489532470703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Was there still no contact?","start":1448200,"end":1449310,"confidence":0.81739930000000005083649057269212789833545684814453125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, no contact, no.","start":1450101,"end":1451010,"confidence":0.5029490599999999478342260772478766739368438720703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, and what about the staff?","start":1451400,"end":1453755,"confidence":0.7708367000000000412995859733200632035732269287109375},{"sentiment":"NEUTRAL","speaker":"A","text":"What were they like?","start":1453852,"end":1454405,"confidence":0.84986680000000003332161213620565831661224365234375},{"sentiment":"NEUTRAL","speaker":"B","text":"Actually, it was a guy, a Mr Rankin, and his wife.","start":1455998,"end":1460096,"confidence":0.89673089999999999744062506579211913049221038818359375},{"sentiment":"NEUTRAL","speaker":"B","text":"They owned a fruit stall next to Bell Street.","start":1460321,"end":1463615,"confidence":0.9009685499999999791498339618556201457977294921875},{"sentiment":"NEUTRAL","speaker":"B","text":"They were actually, him and his wife were actually buried inside.","start":1463679,"end":1465928,"confidence":0.7302315999999999807101858095848001539707183837890625},{"sentiment":"POSITIVE","speaker":"A","text":"Okay, okay, cool, got that.","start":1467542,"end":1469181,"confidence":0.67914459999999998718323013235931284725666046142578125},{"sentiment":"NEUTRAL","speaker":"A","text":"And what about the other children?","start":1470740,"end":1471752,"confidence":0.61044960000000003663700454126228578388690948486328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Were they okay?","start":1471800,"end":1472299,"confidence":0.8359995000000000064943606048473156988620758056640625},{"sentiment":"POSITIVE","speaker":"B","text":"Yes, I know someone in from Cherries, so yes, they were actually all right.","start":1473391,"end":1476573,"confidence":0.8867730000000000334381411448703147470951080322265625},{"sentiment":"NEUTRAL","speaker":"A","text":"You know some of the names?","start":1477759,"end":1478723,"confidence":0.7950927599999999539903683398733846843242645263671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, yes I do.","start":1480030,"end":1481123,"confidence":0.476713419999999998832862502240459434688091278076171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you give me just a couple?","start":1481429,"end":1482780,"confidence":0.83568900000000001515587655376293696463108062744140625},{"sentiment":"POSITIVE","speaker":"A","text":"It just really helps to solidify the statement is all.","start":1482957,"end":1485288,"confidence":0.82029540000000000787849785410799086093902587890625},{"sentiment":"NEUTRAL","speaker":"B","text":"There was Elizabeth Campbell.","start":1485996,"end":1487379,"confidence":0.84413360000000003946496462958748452365398406982421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":1490849,"end":1491171,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Sharon McAllister.","start":1491801,"end":1492930,"confidence":0.81683450000000001889333134386106394231319427490234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":1494641,"end":1494915,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"That was two.","start":1495206,"end":1496303,"confidence":0.70508665000000003697522288348409347236156463623046875},{"sentiment":"NEUTRAL","speaker":"B","text":"And then my brother Kevin, he was in there too.","start":1496497,"end":1498288,"confidence":0.8921219000000000232120100918109528720378875732421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Your brother Kevin was in there too.","start":1498353,"end":1500321,"confidence":0.89857565999999999828418140168651007115840911865234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Is he an older brother?","start":1500978,"end":1502094,"confidence":0.90338960000000001482334255342721007764339447021484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Younger, okay.","start":1503672,"end":1504801,"confidence":0.61619776000000003879364385284134186804294586181640625},{"sentiment":"NEUTRAL","speaker":"A","text":"He's youngest.","start":1505204,"end":1505769,"confidence":0.77470300000000003048938879146589897572994232177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Youngest, okay, got that.","start":1506576,"end":1508995,"confidence":0.70248929999999998319282212833059020340442657470703125},{"sentiment":"NEGATIVE","speaker":"A","text":"Did anything happen here that you would now consider abuse, neglect, or harmful as an adult?","start":1511360,"end":1515273,"confidence":0.77506079999999999419202367789694108068943023681640625},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":1516227,"end":1516324,"confidence":0.49361873000000000555331780560663901269435882568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, okay.","start":1516874,"end":1517391,"confidence":0.595505830000000013768612916464917361736297607421875},{"sentiment":"NEUTRAL","speaker":"A","text":"And I know the question is, what was different about this placement compared with the others?","start":1520372,"end":1524026,"confidence":0.82266706000000000553740164832561276853084564208984375},{"sentiment":"NEUTRAL","speaker":"A","text":"I know you said it was the best one.","start":1524091,"end":1525514,"confidence":0.490764680000000008686100727572920732200145721435546875},{"sentiment":"NEUTRAL","speaker":"A","text":"What made it the best one?","start":1526662,"end":1527665,"confidence":0.5820027599999999523561200476251542568206787109375},{"sentiment":"POSITIVE","speaker":"B","text":"The staff are actually very nice.","start":1528070,"end":1530880,"confidence":0.98481560000000001320330511589418165385723114013671875},{"sentiment":"NEUTRAL","speaker":"B","text":"The husband\u2014 there was a husband and wife that owned the fruiters as well, but they ran that.","start":1531710,"end":1535630,"confidence":0.87488469999999995962980392505414783954620361328125},{"sentiment":"NEUTRAL","speaker":"B","text":"So I don't know if you\u2014 I can't remember, but I knew Mr Rankin.","start":1536090,"end":1540010,"confidence":0.81047826999999994512791090528480708599090576171875},{"sentiment":"NEUTRAL","speaker":"B","text":"He used to take us to the fruiters.","start":1540010,"end":1541050,"confidence":0.85172020000000003836504447463084943592548370361328125},{"sentiment":"NEUTRAL","speaker":"B","text":"And Mr\u2014 who, sorry?","start":1541790,"end":1543410,"confidence":0.5725078999999999584957777187810279428958892822265625},{"sentiment":"NEUTRAL","speaker":"B","text":"His name is Mr Rankin.","start":1543450,"end":1544820,"confidence":0.85645749999999998269828438424156047403812408447265625},{"sentiment":"NEGATIVE","speaker":"B","text":"I can't remember his first name.","start":1544850,"end":1545810,"confidence":0.510623040000000028015847419737838208675384521484375},{"sentiment":"NEUTRAL","speaker":"B","text":"The fruiters in that, in Welshgate, were just along the way where I stayed in Paisley.","start":1545810,"end":1551310,"confidence":0.90300875999999996590617001857026480138301849365234375},{"sentiment":"NEUTRAL","speaker":"B","text":"So there's something called Paisley.","start":1551690,"end":1552610,"confidence":0.8724561299999999963716845741146244108676910400390625},{"sentiment":"NEUTRAL","speaker":"B","text":"On the fruiters, and he used to take you to the fruiters and that, and you just used to help yourself.","start":1552670,"end":1555440,"confidence":0.84977460000000004658460284190368838608264923095703125},{"sentiment":"POSITIVE","speaker":"A","text":"I remember to see the shed and I just thought\u2014 Okay, I'm glad that there was at least, you know, one place that was safe for you.","start":1555998,"end":1564491,"confidence":0.84400679999999994596038277450134046375751495361328125},{"sentiment":"NEUTRAL","speaker":"B","text":"That was the only one, aye.","start":1564555,"end":1566497,"confidence":0.74711852999999994739965814005699940025806427001953125},{"sentiment":"POSITIVE","speaker":"A","text":"Oh, bless you.","start":1566802,"end":1567396,"confidence":0.84304075999999994461830965519766323268413543701171875},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm going to move on now to Newfield.","start":1568199,"end":1571297,"confidence":0.88564556999999999309380882550613023340702056884765625},{"sentiment":"NEUTRAL","speaker":"A","text":"So I can see that you were there for about 6 months as well.","start":1571715,"end":1574155,"confidence":0.88086253000000003243741275582578964531421661376953125},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":1574909,"end":1575166,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"What was Newfield in a sense of, was it a house?","start":1575632,"end":1579276,"confidence":0.8909108999999999500829517273814417421817779541015625},{"sentiment":"NEUTRAL","speaker":"B","text":"It was not, it was units.","start":1580769,"end":1582037,"confidence":0.6325878499999999515779336434206925332546234130859375},{"sentiment":"NEUTRAL","speaker":"B","text":"There was like 4 or 5 different units because it was a residential home for boys and girls.","start":1582230,"end":1586308,"confidence":0.91526249999999997886135361113701947033405303955078125},{"sentiment":"NEUTRAL","speaker":"A","text":"It was a residential, okay, boys and girls, plus the school was inside.","start":1588518,"end":1593184,"confidence":0.81435709999999994490593735463335178792476654052734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, and how many people were there to a unit?","start":1597877,"end":1602747,"confidence":0.83478266000000000968128688327851705253124237060546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you remember it all?","start":1602796,"end":1603553,"confidence":0.81777990000000000403446165364584885537624359130859375},{"sentiment":"POSITIVE","speaker":"A","text":"That's okay.","start":1605400,"end":1605758,"confidence":0.73359823000000001780307457011076621711254119873046875},{"sentiment":"NEUTRAL","speaker":"B","text":"I'd say 6 plus, wasn't it?","start":1606571,"end":1608459,"confidence":0.8543162300000000097810470833792351186275482177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":1608524,"end":1608833,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"So we'll go with like just 6 or more to a unit, and you said there was about 4 or 5 units?","start":1609266,"end":1617634,"confidence":0.8696272400000000235564812101074494421482086181640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, there was.","start":1618563,"end":1619237,"confidence":0.6856457000000000245876208282425068318843841552734375},{"sentiment":"NEUTRAL","speaker":"B","text":"They were named after islands: Campsie, South, Iona.","start":1620006,"end":1625953,"confidence":0.88074784999999999879349843467934988439083099365234375},{"sentiment":"NEUTRAL","speaker":"A","text":"They were named after islands.","start":1626418,"end":1627412,"confidence":0.80466205000000001756887968440423719584941864013671875},{"sentiment":"NEUTRAL","speaker":"A","text":"And I've got you down as being in the Campsie unit, is that right?","start":1628903,"end":1631612,"confidence":0.8058362999999999498612623938242904841899871826171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, I was in Campsie and South.","start":1632189,"end":1633407,"confidence":0.8015255999999999492189317606971599161624908447265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Campsie and South?","start":1634369,"end":1635299,"confidence":0.848520900000000022345147954183630645275115966796875},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":1635957,"end":1636037,"confidence":0.49361873000000000555331780560663901269435882568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":1636213,"end":1638685,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, what about the units?","start":1639889,"end":1642649,"confidence":0.82584230000000002913651542257866822183132171630859375},{"sentiment":"NEUTRAL","speaker":"A","text":"What did they look like?","start":1642778,"end":1643933,"confidence":0.85131495999999995394347251931321807205677032470703125},{"sentiment":"NEUTRAL","speaker":"A","text":"You know, was there a kitchen, dining room?","start":1643997,"end":1647015,"confidence":0.8849525000000000307665004584123380482196807861328125},{"sentiment":"NEUTRAL","speaker":"A","text":"There was a kitchen, dining room, yes.","start":1647833,"end":1649101,"confidence":0.75414323999999999248444737531826831400394439697265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Couches.","start":1649197,"end":1649631,"confidence":0.6637350300000000036249048207537271082401275634765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Just looked like\u2014 the units kind of looked like a house, you know what I mean?","start":1650096,"end":1654446,"confidence":0.7557576299999999580592202619300223886966705322265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":1655376,"end":1655714,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"What about your bedroom?","start":1657142,"end":1659421,"confidence":0.85422889999999995769286442737211473286151885986328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you have your own bedroom or did you share?","start":1659469,"end":1661186,"confidence":0.88658029999999998782556076548644341528415679931640625},{"sentiment":"NEUTRAL","speaker":"A","text":"I had my own bedroom, yes.","start":1661748,"end":1662678,"confidence":0.7396019700000000529627186551806516945362091064453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Own bedroom.","start":1662935,"end":1663544,"confidence":0.72360473999999996852494632548769004642963409423828125},{"sentiment":"NEUTRAL","speaker":"A","text":"And what about bathrooms?","start":1663736,"end":1664747,"confidence":0.62547856999999995597505630939849652349948883056640625},{"sentiment":"POSITIVE","speaker":"B","text":"Yes, there was shared bathrooms, yes, for the residents.","start":1665885,"end":1668804,"confidence":0.50984010000000001827658024922129698097705841064453125},{"sentiment":"NEUTRAL","speaker":"A","text":"And what about showers?","start":1669189,"end":1670119,"confidence":0.778929769999999965790493661188520491123199462890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Was there shared showers?","start":1670215,"end":1671081,"confidence":0.90700440000000004392433083921787329018115997314453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Eh, can't remember, but I know there was baths.","start":1672139,"end":1674384,"confidence":0.75011145999999995215290482519776560366153717041015625},{"sentiment":"NEUTRAL","speaker":"A","text":"I remember that back then.","start":1674625,"end":1675619,"confidence":0.76869569999999998177742099869647063314914703369140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Were they shared baths, so kind of everyone would take it in turns to use the baths?","start":1675988,"end":1679291,"confidence":0.89974849999999995109334349763230420649051666259765625},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":1679997,"end":1680157,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":1680734,"end":1680991,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"What about routines?","start":1682017,"end":1682755,"confidence":0.80839497000000004600650527208927087485790252685546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Was there any specific kind of bathing routine, you know, was it you have to bath in the morning and night, or?","start":1682819,"end":1688335,"confidence":0.907575299999999973721287460648454725742340087890625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, not really.","start":1689237,"end":1690059,"confidence":0.59273153999999994567815519985742866992950439453125},{"sentiment":"NEGATIVE","speaker":"A","text":"No, no.","start":1690123,"end":1690462,"confidence":0.53180579999999999518678350796108134090900421142578125},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay, I think it was kind of your choice, if you know what I mean.","start":1690703,"end":1695504,"confidence":0.8066126000000000129119825942325405776500701904296875},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, okay.","start":1695859,"end":1696584,"confidence":0.55090344000000002200323478973587043583393096923828125},{"sentiment":"NEUTRAL","speaker":"A","text":"You didn't have a choice?","start":1696890,"end":1697599,"confidence":0.55940920000000005085638576929341070353984832763671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, you had a choice?","start":1698416,"end":1699308,"confidence":0.6313317400000000301218960885307751595973968505859375},{"sentiment":"NEUTRAL","speaker":"B","text":"It was up to you, but nobody ever said to you, go for a shower in the bathroom every day, which I think you should have.","start":1700200,"end":1706025,"confidence":0.72147744999999996462491935744765214622020721435546875},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, okay.","start":1706382,"end":1709626,"confidence":0.55090344000000002200323478973587043583393096923828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, what about the food?","start":1709853,"end":1711312,"confidence":0.7808804499999999482184875887469388544559478759765625},{"sentiment":"POSITIVE","speaker":"B","text":"I think it's actually all right, as I can remember, but I cannae remember that much, darling.","start":1714107,"end":1718467,"confidence":0.67588013000000002339362481507123447954654693603515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, again, it's just one of them.","start":1718888,"end":1720330,"confidence":0.53638960000000002192876991102821193635463714599609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Right.","start":1721074,"end":1724372,"confidence":0.56647499999999995079491554861306212842464447021484375},{"sentiment":"NEUTRAL","speaker":"A","text":"And what about toiletries?","start":1727298,"end":1729787,"confidence":0.63984834999999995464037283454672433435916900634765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you remember being provided shower gel, toothpaste, toothbrush?","start":1729933,"end":1733046,"confidence":0.87232220000000004755946747536654584109783172607421875},{"sentiment":"NEGATIVE","speaker":"A","text":"No, I cannae, no.","start":1733938,"end":1734684,"confidence":0.72629284999999998984065996410208754241466522216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Is that that you can't remember, you weren't given them?","start":1735349,"end":1737733,"confidence":0.51369553999999995053116208509891293942928314208984375},{"sentiment":"NEUTRAL","speaker":"A","text":"I cannae remember.","start":1738658,"end":1739493,"confidence":0.57684827000000005181590267966384999454021453857421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, no, that's okay.","start":1739558,"end":1740332,"confidence":0.51965859999999997054231926085776649415493011474609375},{"sentiment":"NEUTRAL","speaker":"A","text":"I just wanted to clarify that I didn't get that any mistaken.","start":1740381,"end":1742784,"confidence":0.75092119999999995538786379256634972989559173583984375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I can't remember.","start":1743590,"end":1745410,"confidence":0.5773321399999999936625272312085144221782684326171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Then I got to be about older.","start":1745410,"end":1746300,"confidence":0.81786864999999997483115521390573121607303619384765625},{"sentiment":"NEUTRAL","speaker":"B","text":"I know of it, but no, I can't remember that, no.","start":1746730,"end":1749710,"confidence":0.5990621000000000417884393755230121314525604248046875},{"sentiment":"POSITIVE","speaker":"A","text":"Okay, no problem at all.","start":1749710,"end":1751250,"confidence":0.77047074000000004279087306713336147367954254150390625},{"sentiment":"NEUTRAL","speaker":"A","text":"And what about contact with family?","start":1751250,"end":1752550,"confidence":0.80625194000000000027483793019200675189495086669921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Was there still no contact?","start":1752550,"end":1753660,"confidence":0.81739930000000005083649057269212789833545684814453125},{"sentiment":"NEGATIVE","speaker":"B","text":"Eh, I don't think anybody ever came to see me in the tube, no.","start":1754690,"end":1758690,"confidence":0.6019003400000000336689254254451952874660491943359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":1758690,"end":1759890,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"What about the staff?","start":1759890,"end":1760710,"confidence":0.7918730000000000490700813315925188362598419189453125},{"sentiment":"NEUTRAL","speaker":"A","text":"What were the staff like in this place?","start":1760710,"end":1762230,"confidence":0.75525549999999996853006223318516276776790618896484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Half and half.","start":1763270,"end":1763770,"confidence":0.6354288500000000450285142505890689790248870849609375},{"sentiment":"NEGATIVE","speaker":"B","text":"Half of them were alright, half of them were arseholes.","start":1763880,"end":1765790,"confidence":0.7895911300000000299093017019913531839847564697265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":1765990,"end":1767590,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't know what I need to put.","start":1767590,"end":1769470,"confidence":0.6728465999999999613834233969100750982761383056640625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, no, say what you need to say, honestly.","start":1769830,"end":1771650,"confidence":0.7108658599999999605500988764106296002864837646484375},{"sentiment":"NEUTRAL","speaker":"A","text":"There's no\u2014 You're all right?","start":1771830,"end":1774080,"confidence":0.77038940000000000196678229258395731449127197265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Some of them are all right, some of them were just\u2014 shouldn't have been there, if you know what I mean.","start":1774080,"end":1778930,"confidence":0.65621483000000002672180698937154375016689300537109375},{"sentiment":"NEUTRAL","speaker":"A","text":"What about the other children there?","start":1779280,"end":1780719,"confidence":0.7337577299999999969060127114062197506427764892578125},{"sentiment":"NEUTRAL","speaker":"B","text":"Eh, it's kind of\u2014 some of them are all right, some of them aren't.","start":1782240,"end":1784340,"confidence":0.650120260000000005362608135328628122806549072265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Kinda, they've probably seen this, they've probably seen the same as me.","start":1784860,"end":1788640,"confidence":0.70684420000000003359019729032297618687152862548828125},{"sentiment":"NEUTRAL","speaker":"B","text":"He was all right, he wasn't.","start":1788640,"end":1789470,"confidence":0.6023676399999999819812046553124673664569854736328125},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, well, you're never going to get along with everyone.","start":1789760,"end":1791830,"confidence":0.810024260000000051462620831443928182125091552734375},{"sentiment":"NEUTRAL","speaker":"A","text":"That's it, kinda.","start":1792840,"end":1793580,"confidence":0.7245454000000000061021410147077403962612152099609375},{"sentiment":"NEGATIVE","speaker":"B","text":"You don't know them, so yeah, you go, ah, fuck you.","start":1793580,"end":1797600,"confidence":0.903657200000000049300297177978791296482086181640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":1797600,"end":1798000,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"What about any rules?","start":1800486,"end":1801248,"confidence":0.790820599999999984675014275126159191131591796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Was there any rules that you can remember from here?","start":1801312,"end":1803434,"confidence":0.87199689999999996370405597190256230533123016357421875},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":1805444,"end":1806041,"confidence":0.49361873000000000555331780560663901269435882568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"What about any punishments?","start":1806767,"end":1807589,"confidence":0.739098699999999997345412339200265705585479736328125},{"sentiment":"NEGATIVE","speaker":"B","text":"I used to get locked in your room and battered and all that in there.","start":1808783,"end":1811412,"confidence":0.6581347600000000408471123591880314052104949951171875},{"sentiment":"NEGATIVE","speaker":"B","text":"I didn't like that place at all.","start":1811621,"end":1813412,"confidence":0.97276412999999994912769807342556305229663848876953125},{"sentiment":"NEUTRAL","speaker":"A","text":"So they would take you to your room?","start":1813944,"end":1815218,"confidence":0.83307432999999997402795770540251396596431732177734375},{"sentiment":"NEGATIVE","speaker":"B","text":"Some of the staff used to hit you and things like that, throw you in your room and things like that.","start":1816842,"end":1820676,"confidence":0.74064326000000002547807298469706438481807708740234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":1823137,"end":1823317,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"So I know you've just said that, but I'll ask the same question again.","start":1825569,"end":1828060,"confidence":0.68349504000000005365933475331985391676425933837890625},{"sentiment":"NEGATIVE","speaker":"A","text":"Did anything happen there that as an adult you now consider to be abuse, neglect, or harmful?","start":1828174,"end":1832752,"confidence":0.7850904499999999952564166960655711591243743896484375},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":1833560,"end":1833834,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"And how would you label that?","start":1834221,"end":1836010,"confidence":0.789768000000000025551116777933202683925628662109375},{"sentiment":"NEGATIVE","speaker":"B","text":"Physical abuse, getting hit and battered, and cleaning your room and locked in your room.","start":1837219,"end":1840298,"confidence":0.87644880000000002784332764349528588354587554931640625},{"sentiment":"NEUTRAL","speaker":"B","text":"I haven't done that.","start":1840427,"end":1841330,"confidence":0.60463845999999998870322315269731916487216949462890625},{"sentiment":"NEGATIVE","speaker":"B","text":"I just didn't like the place at all.","start":1843199,"end":1844670,"confidence":0.97251790000000004621227844836539588868618011474609375},{"sentiment":"NEGATIVE","speaker":"B","text":"I just couldn't stand it.","start":1844750,"end":1846189,"confidence":0.95413183999999995332785829305066727101802825927734375},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":1849060,"end":1849220,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEGATIVE","speaker":"B","text":"And you've made a complaint, tell staff, as I said to you, you just get knocked.","start":1851478,"end":1855212,"confidence":0.49427164000000001209400579682551324367523193359375},{"sentiment":"NEGATIVE","speaker":"B","text":"They just ignore you.","start":1855456,"end":1857307,"confidence":0.81751300000000004519762342169997282326221466064453125},{"sentiment":"NEGATIVE","speaker":"A","text":"And who was responsible for the physical abuse?","start":1861039,"end":1864436,"confidence":0.7074929500000000093251628641155548393726348876953125},{"sentiment":"NEUTRAL","speaker":"B","text":"The staff.","start":1865869,"end":1866271,"confidence":0.69549790000000000222968310481519438326358795166015625},{"sentiment":"NEUTRAL","speaker":"A","text":"The staff.","start":1866448,"end":1866915,"confidence":0.69549790000000000222968310481519438326358795166015625},{"sentiment":"NEUTRAL","speaker":"A","text":"And was there any, you know, was it just a particular set of staff or was it kind of all of them?","start":1867012,"end":1870491,"confidence":0.836760640000000055493956097052432596683502197265625},{"sentiment":"NEUTRAL","speaker":"B","text":"No, just this kind of, as I said to you, some of them are alright, some of them on me.","start":1871290,"end":1875689,"confidence":0.53657440000000000690505430611665360629558563232421875},{"sentiment":"NEGATIVE","speaker":"B","text":"Yeah, you know, it's not in order.","start":1876757,"end":1877824,"confidence":0.71146830000000005345128784028929658234119415283203125},{"sentiment":"NEUTRAL","speaker":"B","text":"You probably notice that in all your claims you're dealing with someone.","start":1877905,"end":1879944,"confidence":0.67756486000000004654708618545555509626865386962890625},{"sentiment":"NEUTRAL","speaker":"B","text":"A lot of people, some of the staff they like, and some of them they're just\u2014 no.","start":1880187,"end":1883973,"confidence":0.486886140000000022798332111051422543823719024658203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":1884766,"end":1885025,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEGATIVE","speaker":"A","text":"So can you give me one clear example of a time when you were physically abused?","start":1886530,"end":1892682,"confidence":0.62280889999999999862012600715388543903827667236328125},{"sentiment":"NEUTRAL","speaker":"A","text":"What happened beforehand, what happened during, and what happened after?","start":1893069,"end":1896394,"confidence":0.87064419999999997923367800467531196773052215576171875},{"sentiment":"NEUTRAL","speaker":"B","text":"But it's just, just\u2014 I can't even remember what happened before that.","start":1897910,"end":1902070,"confidence":0.560964699999999982793497110833413898944854736328125},{"sentiment":"NEGATIVE","speaker":"B","text":"I remember getting hot grabbed and threw my room and things up.","start":1902135,"end":1905514,"confidence":0.86280875999999995240585803912836126983165740966796875},{"sentiment":"NEUTRAL","speaker":"A","text":"So can you remember where it happened?","start":1906571,"end":1907970,"confidence":0.86287199999999997235278215157450176775455474853515625},{"sentiment":"NEUTRAL","speaker":"A","text":"You know, was it in a communal area?","start":1908018,"end":1909644,"confidence":0.8714577599999999701907427152036689221858978271484375},{"sentiment":"NEUTRAL","speaker":"B","text":"It was in a\u2014 no, it wasn't in a communal area, it was in a private bit.","start":1910590,"end":1913458,"confidence":0.81568854999999995669668351183645427227020263671875},{"sentiment":"NEUTRAL","speaker":"A","text":"In a private what, sorry?","start":1914349,"end":1915289,"confidence":0.5803930999999999951199924907996319234371185302734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Just in a private bit.","start":1916035,"end":1917023,"confidence":0.78702645999999998327467665149015374481678009033203125},{"sentiment":"NEUTRAL","speaker":"A","text":"In a private bit of the unit.","start":1917671,"end":1919178,"confidence":0.758818030000000032231355362455360591411590576171875},{"sentiment":"NEUTRAL","speaker":"A","text":"And so what did the member of staff do?","start":1921766,"end":1924274,"confidence":0.80683329999999997550474972740630619227886199951171875},{"sentiment":"NEGATIVE","speaker":"B","text":"He actually just grabbed me and And actually punched me and actually threw me on the bed, then locked the door.","start":1927324,"end":1934308,"confidence":0.766523700000000030030378184164874255657196044921875},{"sentiment":"NEGATIVE","speaker":"A","text":"Did he physically hurt you apart from grabbing you?","start":1936950,"end":1939087,"confidence":0.52810670000000003998508191216387785971164703369140625},{"sentiment":"NEGATIVE","speaker":"A","text":"Yes, he actually whacked me.","start":1940001,"end":1941061,"confidence":0.726335469999999983059524311101995408535003662109375},{"sentiment":"NEGATIVE","speaker":"A","text":"He actually punched me.","start":1943042,"end":1946874,"confidence":0.72567459999999994746389120336971245706081390380859375},{"sentiment":"NEUTRAL","speaker":"A","text":"And where did that hit?","start":1947266,"end":1948130,"confidence":0.77232730000000004988436330677359364926815032958984375},{"sentiment":"NEUTRAL","speaker":"A","text":"At my face.","start":1949733,"end":1950325,"confidence":0.67035294000000000824712742542033083736896514892578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, and was there a mark after, I'm assuming?","start":1951910,"end":1954403,"confidence":0.9026747299999999807340600455063395202159881591796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, I suppose.","start":1955070,"end":1955815,"confidence":0.716240800000000010783196557895280420780181884765625},{"sentiment":"NEGATIVE","speaker":"A","text":"And then he locked you in your room?","start":1957008,"end":1958134,"confidence":0.61758166999999997148762531651300378143787384033203125},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":1960300,"end":1960655,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"And how long were you left for?","start":1961220,"end":1962448,"confidence":0.85448175999999997909384319427772425115108489990234375},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, a good few hours.","start":1963481,"end":1964337,"confidence":0.7231300499999999686906448914669454097747802734375},{"sentiment":"NEUTRAL","speaker":"A","text":"And can you remember what happened when you were let out of your room?","start":1967747,"end":1969867,"confidence":0.84147220000000000350581785824033431708812713623046875},{"sentiment":"POSITIVE","speaker":"B","text":"I was just like, my roommate, quite a nice staff actually, what happened to your face?","start":1971132,"end":1975255,"confidence":0.71664625000000004018119170723366551101207733154296875},{"sentiment":"NEGATIVE","speaker":"B","text":"I said he whacked me, and then all of a sudden, and get caught up a bit, I fail.","start":1976079,"end":1981512,"confidence":0.711384699999999980946085997857153415679931640625},{"sentiment":"NEUTRAL","speaker":"B","text":"That's what they used to say.","start":1981931,"end":1982847,"confidence":0.74772749999999998937738610038650222122669219970703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Obviously, a young lady and they're adults, they've got to believe they're adults.","start":1984842,"end":1988380,"confidence":0.59068525000000005054090479461592622101306915283203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, that's what happens.","start":1989827,"end":1994275,"confidence":0.63284160000000000412256895288010127842426300048828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, now how often did this happen?","start":1996730,"end":1999260,"confidence":0.72298549999999994764010580183821730315685272216796875},{"sentiment":"NEUTRAL","speaker":"B","text":"A couple of times.","start":2000613,"end":2001403,"confidence":0.6749475000000000335376171278767287731170654296875},{"sentiment":"NEUTRAL","speaker":"A","text":"But it wasn't a regular occurrence?","start":2003369,"end":2004916,"confidence":0.70891040000000005161240324014215730130672454833984375},{"sentiment":"NEUTRAL","speaker":"B","text":"No, it's just Couple of times with certain staff, yes.","start":2006402,"end":2009002,"confidence":0.836978259999999973928197505301795899868011474609375},{"sentiment":"NEGATIVE","speaker":"A","text":"And did it ever change or become worse?","start":2009576,"end":2011546,"confidence":0.781643199999999982452436597668565809726715087890625},{"sentiment":"NEUTRAL","speaker":"B","text":"No, not really, no.","start":2013722,"end":2015189,"confidence":0.59067919999999995983586131842457689344882965087890625},{"sentiment":"NEGATIVE","speaker":"B","text":"Just kind of the same people all the time.","start":2015334,"end":2016881,"confidence":0.80756724000000001950638761627487838268280029296875},{"sentiment":"NEGATIVE","speaker":"B","text":"They just used to hit me and grab me and throw me in the room.","start":2017026,"end":2020572,"confidence":0.80633790000000005182556606087018735706806182861328125},{"sentiment":"NEGATIVE","speaker":"B","text":"Never liked the place, never liked Newfield at all.","start":2020975,"end":2022748,"confidence":0.96321920000000005313012252372573129832744598388671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":2024610,"end":2025434,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":2027939,"end":2028133,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"And what was the immediate effect from this?","start":2029393,"end":2030848,"confidence":0.82731209999999999471498313141637481749057769775390625},{"sentiment":"NEUTRAL","speaker":"A","text":"You know, was there still, was there any bedwetting, sleep problems?","start":2030945,"end":2033579,"confidence":0.5965823500000000390031118513434194028377532958984375},{"sentiment":"NEGATIVE","speaker":"B","text":"You're bedwetting, you don't want to go to sleep and then this happens to you.","start":2034350,"end":2038815,"confidence":0.8897842000000000250992115979897789657115936279296875},{"sentiment":"NEUTRAL","speaker":"B","text":"You lie awake all night thinking you've got to clean the hickey and all that as well.","start":2039621,"end":2042136,"confidence":0.55075700000000005207567710385774262249469757080078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":2048263,"end":2048425,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"It's kind of one of the places I like to forget.","start":2048668,"end":2050692,"confidence":0.57562846000000000845631120682810433208942413330078125},{"sentiment":"NEGATIVE","speaker":"A","text":"I just don't like that at all.","start":2050789,"end":2052069,"confidence":0.96185609999999999164543851293274201452732086181640625},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, absolutely understandable.","start":2052717,"end":2054271,"confidence":0.61704325999999998231260178727097809314727783203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Just going to ask really quick, just like I asked with the old one, in Newfield, what were the staff like when you did wet the bed?","start":2055150,"end":2062112,"confidence":0.84118709999999996540509528131224215030670166015625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, some, as I said, some of them used to change it, some of them didn't bother at all.","start":2063283,"end":2067449,"confidence":0.66050260000000005078391041024588048458099365234375},{"sentiment":"NEUTRAL","speaker":"A","text":"And the ones that didn't bother, was that left to you to deal with?","start":2067850,"end":2070301,"confidence":0.527191100000000023584334485349245369434356689453125},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":2071199,"end":2071455,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, and was that so, for example, you would have to change your own bedsheets or go for a quick bath, clean off?","start":2071856,"end":2080172,"confidence":0.85992025999999999186229615588672459125518798828125},{"sentiment":"POSITIVE","speaker":"A","text":"That's a good day yourself, yes.","start":2081070,"end":2082608,"confidence":0.959922399999999953479346004314720630645751953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, and some, some would help and some just wouldn't?","start":2083554,"end":2086358,"confidence":0.61795560000000004929887609250727109611034393310546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Some of them are all right, some of them Okay, um, did the same thing happen to anyone else, or did you ever witness anything?","start":2086983,"end":2101697,"confidence":0.78515699999999999381117277152952738106250762939453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, I'm sure a few people in here now, you've witnessed it, you've seen it happening, and things like that.","start":2102039,"end":2109673,"confidence":0.7397894000000000414019041272695176303386688232421875},{"sentiment":"NEUTRAL","speaker":"A","text":"And would other people have seen it happening to you?","start":2111177,"end":2112956,"confidence":0.79981846000000000884710971149615943431854248046875},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":2113214,"end":2113457,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":2118646,"end":2118999,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you tell anyone what was happening?","start":2120333,"end":2122133,"confidence":0.815003200000000038727421269868500530719757080078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, I told other members of staff, but as I said to you, when you're that young, they don't believe you.","start":2122905,"end":2126874,"confidence":0.527322199999999963182517603854648768901824951171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Actually, they don't think I'm as bad as much as you do, you know.","start":2129257,"end":2132183,"confidence":0.50487333999999994826879401443875394761562347412109375},{"sentiment":"NEUTRAL","speaker":"A","text":"And what was different about this care placement compared to the others?","start":2138333,"end":2141238,"confidence":0.8216061999999999532207084484980441629886627197265625},{"sentiment":"NEGATIVE","speaker":"B","text":"Just, just, I don't know what it was.","start":2142570,"end":2145140,"confidence":0.641640699999999952751750242896378040313720703125},{"sentiment":"NEGATIVE","speaker":"B","text":"I just, I couldn't take that.","start":2145180,"end":2146060,"confidence":0.92254080000000004968541134076076559722423553466796875},{"sentiment":"NEGATIVE","speaker":"B","text":"I just didn't like it.","start":2146060,"end":2147020,"confidence":0.943248599999999992604671206208877265453338623046875},{"sentiment":"NEGATIVE","speaker":"B","text":"I couldn't take the voice at all.","start":2148140,"end":2149480,"confidence":0.93653120000000000811013478596578352153301239013671875},{"sentiment":"NEGATIVE","speaker":"B","text":"I just couldn't make it.","start":2149480,"end":2150540,"confidence":0.85702675999999999856271415410446934401988983154296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Some homes you mustn't go around, some homes you don't.","start":2151770,"end":2154790,"confidence":0.5919993500000000352656570612452924251556396484375},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, absolutely.","start":2155160,"end":2157900,"confidence":0.5014298999999999839616293684230186045169830322265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, I'm now going to move on to Balrossie.","start":2158090,"end":2160510,"confidence":0.84422180000000002220161832156009040772914886474609375},{"sentiment":"NEUTRAL","speaker":"A","text":"So just for your knowledge, there is only 2 placements left, so we're going to do Balrossie now and then we'll do Kibble, and then that is everything for the in-depth of each placement.","start":2160520,"end":2168880,"confidence":0.85706925000000000469668748337426222860813140869140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":2168880,"end":2169380,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, would you like to take a break at all, or you're happy to continue?","start":2170032,"end":2172779,"confidence":0.81762904000000002913139951488119550049304962158203125},{"sentiment":"NEUTRAL","speaker":"B","text":"No, Marie, I've got a can.","start":2173551,"end":2174530,"confidence":0.7171848400000000456344650956452824175357818603515625},{"sentiment":"POSITIVE","speaker":"A","text":"Perfect.","start":2175494,"end":2176057,"confidence":0.76724212999999996664968193726963363587856292724609375},{"sentiment":"NEUTRAL","speaker":"A","text":"What type of setting was Balrossie?","start":2177744,"end":2179286,"confidence":0.8629828699999999574998810203396715223789215087890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Was it a residential school or a house?","start":2179350,"end":2181914,"confidence":0.8469252000000000446533476861077360808849334716796875},{"sentiment":"NEUTRAL","speaker":"B","text":"A residential de-listed school.","start":2182398,"end":2184076,"confidence":0.7249486000000000540666178494575433433055877685546875},{"sentiment":"NEUTRAL","speaker":"B","text":"It was\u2014 there was what, 1, 2, 3\u2014 I think it was like 1, 2, 3, 5 houses.","start":2184172,"end":2190585,"confidence":0.8881984000000000545327338841161690652370452880859375},{"sentiment":"NEUTRAL","speaker":"B","text":"It's actually turned into flats now.","start":2192833,"end":2195113,"confidence":0.51609979999999999744630940767819993197917938232421875},{"sentiment":"NEUTRAL","speaker":"B","text":"It's in Kilmacomb, and Some of the flats are worth a fortune.","start":2195242,"end":2199641,"confidence":0.52328110000000005452847062770160846412181854248046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, and how long were you in there for?","start":2200219,"end":2202740,"confidence":0.84570014000000004461554681256529875099658966064453125},{"sentiment":"NEUTRAL","speaker":"A","text":"I believe that looks like a year and a half, 2 years maybe.","start":2202805,"end":2205888,"confidence":0.7888052500000000133439925775746814906597137451171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Looks like you were there for about 1, 2\u2014 I'm trying to work out\u2014 2 years minus 1 month, right?","start":2206338,"end":2214320,"confidence":0.8291377399999999564528252449235878884792327880859375},{"sentiment":"NEUTRAL","speaker":"A","text":"About 23 months, that's it.","start":2214834,"end":2216696,"confidence":0.83012929999999995889226056533516384661197662353515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, yeah, I remember that because I ain't got no memorable losses because I remember talking to a couple of police officers and they said it was getting renovated on the flats.","start":2217724,"end":2228358,"confidence":0.5785271499999999900154534770990721881389617919921875},{"sentiment":"POSITIVE","speaker":"B","text":"Wow, okay.","start":2229486,"end":2230437,"confidence":0.88332209999999999894271240918897092342376708984375},{"sentiment":"NEGATIVE","speaker":"B","text":"And it was a lassie building, so they didn't understand that.","start":2231098,"end":2232919,"confidence":0.5719414400000000231472085943096317350864410400390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so again, kind of like what with the rest, what was your daily life?","start":2234530,"end":2242175,"confidence":0.83703179999999999250093196678790263831615447998046875},{"sentiment":"NEUTRAL","speaker":"A","text":"So what was the actual accommodation like?","start":2242240,"end":2243958,"confidence":0.816007139999999964175003697164356708526611328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you have your own bedroom?","start":2244022,"end":2245287,"confidence":0.8634634599999999604591494062333367764949798583984375},{"sentiment":"NEUTRAL","speaker":"B","text":"No, it was dormitories.","start":2245886,"end":2246988,"confidence":0.6460873499999999491905100512667559087276458740234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, and how many did you share with?","start":2249561,"end":2251993,"confidence":0.8933211599999999474874812221969477832317352294921875},{"sentiment":"NEUTRAL","speaker":"A","text":"4.","start":2254589,"end":2254654,"confidence":0.52513105000000004363158723208471201360225677490234375},{"sentiment":"NEUTRAL","speaker":"A","text":"And were they 4 other males?","start":2254767,"end":2256075,"confidence":0.8914212999999999720301957495394162833690643310546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, yes, it was just boys.","start":2256140,"end":2260952,"confidence":0.67984473999999994742182707341271452605724334716796875},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":2261630,"end":2261872,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"POSITIVE","speaker":"A","text":"Okay, no problem.","start":2262115,"end":2263859,"confidence":0.58404654000000000291237256533349864184856414794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"I just have to cheque just because sometimes it can be mixed.","start":2263907,"end":2266417,"confidence":0.7226755000000000261906052401172928512096405029296875},{"sentiment":"NEUTRAL","speaker":"A","text":"What about bathroom-wise?","start":2267704,"end":2268992,"confidence":0.8212175999999999920220261628855951130390167236328125},{"sentiment":"NEUTRAL","speaker":"B","text":"It was just a 1-bed shared bathroom, yes.","start":2271548,"end":2274041,"confidence":0.80887089999999994827106775119318626821041107177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Was that just shared between the 4 of you in the dormitory, or was it shared between everyone?","start":2274445,"end":2278379,"confidence":0.8985086700000000092813934315927326679229736328125},{"sentiment":"NEUTRAL","speaker":"A","text":"There was 30 people in there.","start":2279143,"end":2280572,"confidence":0.80358154000000003858161790049052797257900238037109375},{"sentiment":"NEUTRAL","speaker":"B","text":"There was 30 of you?","start":2280828,"end":2281775,"confidence":0.85785085000000005361897592592868022620677947998046875},{"sentiment":"NEUTRAL","speaker":"B","text":"In the one floor, yes.","start":2282497,"end":2284872,"confidence":0.72434480000000001087556711354409344494342803955078125},{"sentiment":"NEUTRAL","speaker":"B","text":"It was shared between us all.","start":2285001,"end":2286605,"confidence":0.700692529999999980105940267094410955905914306640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":2287231,"end":2287665,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEGATIVE","speaker":"B","text":"Which I didn't agree with that either.","start":2288210,"end":2289655,"confidence":0.750761030000000051387587518547661602497100830078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":2290120,"end":2290521,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Were there showers, baths?","start":2291179,"end":2292463,"confidence":0.8694147500000000139408484756131656467914581298828125},{"sentiment":"NEUTRAL","speaker":"B","text":"There was just showers and urinals and sinks.","start":2293169,"end":2297759,"confidence":0.6911131999999999830919250598526559770107269287109375},{"sentiment":"NEUTRAL","speaker":"A","text":"There wasn't any baths, no.","start":2297903,"end":2299123,"confidence":0.5991962600000000360722651748801581561565399169921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":2299267,"end":2299524,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"What about any routines?","start":2300391,"end":2302188,"confidence":0.85184055999999996888760733781964518129825592041015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Was there any specific routines that they kept you in?","start":2302252,"end":2305205,"confidence":0.8682225999999999555001295448164455592632293701171875},{"sentiment":"NEUTRAL","speaker":"B","text":"No, not really.","start":2306950,"end":2308030,"confidence":0.59273153999999994567815519985742866992950439453125},{"sentiment":"NEUTRAL","speaker":"B","text":"She used to tell you in the morning, \"I'm going to shower.","start":2308030,"end":2309830,"confidence":0.8579497000000000372921249436330981552600860595703125},{"sentiment":"NEUTRAL","speaker":"B","text":"If you want a shower, go out.\" Okay.","start":2309950,"end":2312110,"confidence":0.82157899999999994822275084516149945557117462158203125},{"sentiment":"NEUTRAL","speaker":"A","text":"What about your school?","start":2312590,"end":2313330,"confidence":0.84222209999999997354080960576538927853107452392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you still do schoolwork?","start":2313330,"end":2314490,"confidence":0.8032833999999999807783979122177697718143463134765625},{"sentiment":"NEUTRAL","speaker":"A","text":"School was in Neeples.","start":2315130,"end":2316980,"confidence":0.81014160000000001726760956444195471704006195068359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, it was in there.","start":2317410,"end":2318790,"confidence":0.711504759999999958353100737440399825572967529296875},{"sentiment":"NEUTRAL","speaker":"B","text":"It was a boys' school, yes.","start":2318790,"end":2320350,"confidence":0.8875526000000000248491005550022237002849578857421875},{"sentiment":"NEUTRAL","speaker":"B","text":"You had to go to school.","start":2320350,"end":2321370,"confidence":0.60888149999999996442312522049178369343280792236328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":2323230,"end":2324410,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"What about the food?","start":2324410,"end":2325330,"confidence":0.84686870000000002978168822664883919060230255126953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you remember anything about the food?","start":2325330,"end":2326800,"confidence":0.87678719999999998879758322800626046955585479736328125},{"sentiment":"POSITIVE","speaker":"A","text":"Food was actually quite good, actually.","start":2327430,"end":2329080,"confidence":0.97629434000000003823771521638263948261737823486328125},{"sentiment":"NEUTRAL","speaker":"B","text":"She used to take me, she used to get your dinner.","start":2329750,"end":2332850,"confidence":0.8608053300000000351843709722743369638919830322265625},{"sentiment":"NEUTRAL","speaker":"B","text":"You used to get your breakfast in your dormitory.","start":2333632,"end":2337466,"confidence":0.7291053499999999853997678656014613807201385498046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":2338304,"end":2338546,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Then lunchtime, there was a big canteen for everybody in the full home.","start":2338626,"end":2342186,"confidence":0.63347644000000002950656607936252839863300323486328125},{"sentiment":"NEUTRAL","speaker":"B","text":"And then at tea time, you used to bring your dinner.","start":2343266,"end":2345471,"confidence":0.88928145000000002884377181544550694525241851806640625},{"sentiment":"NEUTRAL","speaker":"B","text":"And then at supper time, you bring your dinner.","start":2346038,"end":2348389,"confidence":0.8722164599999999712309772803564555943012237548828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":2351072,"end":2351506,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"And were you given, like, a choice with the food?","start":2353724,"end":2355604,"confidence":0.79948750000000001758593271006247960031032562255859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Was there options, or was it just kind of whatever was given you had to eat?","start":2355668,"end":2358449,"confidence":0.75503796000000000798735300122643820941448211669921875},{"sentiment":"NEUTRAL","speaker":"B","text":"There was kind of breakfast options when you went into the big canteen on time, you'd get up to choice options.","start":2359740,"end":2366214,"confidence":0.84355586999999998543131596306920982897281646728515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":2366782,"end":2367202,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"POSITIVE","speaker":"B","text":"Nighttime and suppertime, suppertime used to get\u2014 they used to\u2014 that was a good thing about suppertime in Bullrocks.","start":2367995,"end":2374625,"confidence":0.9000027999999999916980186753789894282817840576171875},{"sentiment":"NEUTRAL","speaker":"B","text":"You used to go shopping with the staff.","start":2374771,"end":2376776,"confidence":0.81328210000000000778896946940221823751926422119140625},{"sentiment":"NEUTRAL","speaker":"B","text":"They used to take the boys shopping and you could pick which you liked, if you know what I mean.","start":2376873,"end":2381138,"confidence":0.84597014999999997630908410428673960268497467041015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh right, okay.","start":2381413,"end":2381994,"confidence":0.5955456500000000374939190805889666080474853515625},{"sentiment":"POSITIVE","speaker":"A","text":"That was quite good.","start":2383012,"end":2383723,"confidence":0.979251599999999999823785401531495153903961181640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":2383998,"end":2384256,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Back then it was unheard of.","start":2384792,"end":2386650,"confidence":0.71844479999999999453308419106178916990756988525390625},{"sentiment":"NEUTRAL","speaker":"B","text":"So they used to\u2014 we used to go shopping then, but I think that was even just take you for an hour or two or something.","start":2388990,"end":2394775,"confidence":0.8250831400000000481753659187234006822109222412109375},{"sentiment":"NEUTRAL","speaker":"A","text":"So you would go shopping with the staff for the food?","start":2395467,"end":2398135,"confidence":0.84692763999999998159040615064441226422786712646484375},{"sentiment":"NEUTRAL","speaker":"B","text":"For supper time, just no for dinners and lunches, not just late at night.","start":2398891,"end":2404361,"confidence":0.73805350000000002896882733693928457796573638916015625},{"sentiment":"NEUTRAL","speaker":"B","text":"Used to be yourself at about 7, 8 o'clock.","start":2404602,"end":2406670,"confidence":0.89745474000000002856580749721615575253963470458984375},{"sentiment":"NEUTRAL","speaker":"B","text":"They used to take you shopping, you pick what you wanted.","start":2406817,"end":2409824,"confidence":0.7258210000000000494679852636181749403476715087890625},{"sentiment":"POSITIVE","speaker":"A","text":"Nice, okay.","start":2410313,"end":2411277,"confidence":0.7691318000000000321136894854134880006313323974609375},{"sentiment":"NEUTRAL","speaker":"B","text":"There was like 12 people in there, 12 or 16 around the dormitory, so you had to\u2014 they couldn't exactly get everybody a bit of activity, you know what I mean?","start":2412144,"end":2420978,"confidence":0.6686361400000000454468818134046159684658050537109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, understandable.","start":2422955,"end":2423846,"confidence":0.5260529000000000454662085758172906935214996337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Back then, you're young, it was\u2014 when you're young boys, it was like hot dogs and buggers, chips.","start":2424575,"end":2430811,"confidence":0.5777164999999999661639549231040291488170623779296875},{"sentiment":"NEUTRAL","speaker":"B","text":"That was the main thing.","start":2431198,"end":2432132,"confidence":0.74937880000000001157189899458899162709712982177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":2432712,"end":2432986,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, and how was\u2014 what was the staff like in there?","start":2436501,"end":2442377,"confidence":0.86960260000000000335518279825919307768344879150390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Was it half and half?","start":2443249,"end":2444962,"confidence":0.86312780000000000057980287238024175167083740234375},{"sentiment":"NEUTRAL","speaker":"B","text":"Some of them were alright, some of them weren't.","start":2445027,"end":2446465,"confidence":0.609381500000000020378365661599673330783843994140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, just the same as before.","start":2447066,"end":2449372,"confidence":0.537061000000000010601297617540694773197174072265625},{"sentiment":"POSITIVE","speaker":"B","text":"Ah, yeah, it's kind of\u2014 some of them are nice, very nice actually.","start":2449839,"end":2453483,"confidence":0.9713127999999999762081870358088053762912750244140625},{"sentiment":"NEGATIVE","speaker":"B","text":"Some of them are, and some of them are just assholes, basically.","start":2453548,"end":2458293,"confidence":0.9457825399999999493871882805251516401767730712890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, fair enough.","start":2458844,"end":2459524,"confidence":0.51567423000000001120923798225703649222850799560546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Keep saying that about people, you know.","start":2459750,"end":2461807,"confidence":0.5145663000000000320000026476918719708919525146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, you're all right.","start":2463817,"end":2464442,"confidence":0.50387733999999995138097119706799276173114776611328125},{"sentiment":"NEUTRAL","speaker":"A","text":"I'd rather you were honest.","start":2464492,"end":2465364,"confidence":0.61241274999999995021227050528977997601032257080078125},{"sentiment":"NEUTRAL","speaker":"A","text":"What about the other children?","start":2467273,"end":2468168,"confidence":0.73538950000000002926725528595852665603160858154296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you get along with them?","start":2468249,"end":2469258,"confidence":0.8545122000000000550556933376356028020381927490234375},{"sentiment":"NEUTRAL","speaker":"B","text":"Eh, half and half.","start":2470710,"end":2471998,"confidence":0.594698249999999983828047334100119769573211669921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Some of them not.","start":2472110,"end":2472835,"confidence":0.527674399999999987898036124533973634243011474609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Some of them, I dunno.","start":2473302,"end":2474638,"confidence":0.66089330000000001685833694864413700997829437255859375},{"sentiment":"NEUTRAL","speaker":"B","text":"You've been in a dorm before.","start":2475073,"end":2476619,"confidence":0.67661870000000001734719035084708593785762786865234375},{"sentiment":"NEUTRAL","speaker":"B","text":"The 4Es used to stick together, if you know what I mean.","start":2478202,"end":2479937,"confidence":0.82287589999999999346158574553555808961391448974609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":2480355,"end":2480692,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"And then there's 4 and there's 4 there.","start":2481174,"end":2482733,"confidence":0.7449018400000000372784825231065042316913604736328125},{"sentiment":"NEUTRAL","speaker":"B","text":"You're kind of stuck between the 4Es, if you know what I mean.","start":2483102,"end":2485962,"confidence":0.6276858400000000504093122799531556665897369384765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so you kind of have no real choice but to try and get along.","start":2486300,"end":2489203,"confidence":0.71991490000000002424940248602069914340972900390625},{"sentiment":"NEUTRAL","speaker":"B","text":"Well, you kept together because it was actually just, it was just a joke, to be honest with you.","start":2489860,"end":2496100,"confidence":0.70145559999999995692832044369424693286418914794921875},{"sentiment":"NEGATIVE","speaker":"B","text":"I didn't understand it.","start":2496100,"end":2497410,"confidence":0.85409939999999995308144207228906452655792236328125},{"sentiment":"NEGATIVE","speaker":"B","text":"So it was like 40 hours in a room, we go in, well, you tried to go in, but you didn't get a choice.","start":2498320,"end":2503460,"confidence":0.494318160000000006437659294533659704029560089111328125},{"sentiment":"NEUTRAL","speaker":"B","text":"You were in a room and they used to just, when you're in here, that's it.","start":2503460,"end":2507040,"confidence":0.8094268000000000018445689420332200825214385986328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":2507040,"end":2508220,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"And then there was their boys in another room you used to like, and then there were boys in another room you didn't like.","start":2508220,"end":2512020,"confidence":0.52282729999999999481730128536582924425601959228515625},{"sentiment":"NEUTRAL","speaker":"B","text":"So they could make it that way, as soon as they could see that you didn't get on there.","start":2512780,"end":2516000,"confidence":0.60768140000000003819735638899146579205989837646484375},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, absolutely.","start":2516430,"end":2517444,"confidence":0.5014298999999999839616293684230186045169830322265625},{"sentiment":"NEUTRAL","speaker":"B","text":"You'd love to chew it, chew your end in, if you know what I mean.","start":2518313,"end":2520132,"confidence":0.475091219999999980760918560918071307241916656494140625},{"sentiment":"POSITIVE","speaker":"A","text":"Yes, of course.","start":2520550,"end":2521275,"confidence":0.49881916999999997841541699017398059368133544921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Were there any rules in Balrostie that you can remember?","start":2521693,"end":2524639,"confidence":0.8741702000000000083446138887666165828704833984375},{"sentiment":"NEGATIVE","speaker":"A","text":"No, no.","start":2525973,"end":2526560,"confidence":0.53180579999999999518678350796108134090900421142578125},{"sentiment":"NEUTRAL","speaker":"A","text":"And what about any punishments?","start":2529909,"end":2530954,"confidence":0.6942424000000000372523345504305325448513031005859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Ah, there was punishments.","start":2532002,"end":2532825,"confidence":0.5674698400000000031440094971912913024425506591796875},{"sentiment":"NEGATIVE","speaker":"B","text":"I used to get locked in your room and a few of the guys in there that I still know who they are, they used to hit you and throw you about and lock you in your room and all that, didn't they?","start":2532889,"end":2542196,"confidence":0.5192799999999999638333747498109005391597747802734375},{"sentiment":"NEUTRAL","speaker":"B","text":"A lot of them in that Balrossie are just going to like them.","start":2543053,"end":2545313,"confidence":0.61308974000000004966892674929113127291202545166015625},{"sentiment":"NEGATIVE","speaker":"B","text":"The worst thing about Balrossie was the teachers were the worst.","start":2545618,"end":2548567,"confidence":0.9723517999999999883442569625913165509700775146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Really?","start":2549369,"end":2549545,"confidence":0.6008134000000000529695398654439486563205718994140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, we'll get into that in a\u2014 I'm just\u2014 because I'm going to pop that into the other box in our note sheet, which is about the abuse.","start":2549706,"end":2556759,"confidence":0.73748475000000002221867134721833281219005584716796875},{"sentiment":"NEUTRAL","speaker":"A","text":"So I would ask, you know, did anything happen there that you would now consider abuse to be?","start":2556984,"end":2560623,"confidence":0.608549650000000053040594139019958674907684326171875},{"sentiment":"NEGATIVE","speaker":"A","text":"Sexual, physical, emotional, or neglect?","start":2560992,"end":2562835,"confidence":0.68100130000000003160920414302381686866283416748046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Which of those would you say happened in Balrossie?","start":2563092,"end":2565176,"confidence":0.9039367400000000163373670147848315536975860595703125},{"sentiment":"NEGATIVE","speaker":"A","text":"Physical and neglect.","start":2565977,"end":2567901,"confidence":0.8291484000000000076369133239495567977428436279296875},{"sentiment":"NEGATIVE","speaker":"B","text":"Because there was a few of them that used to hit you and throw your boot and batter you and lock you in your room.","start":2568206,"end":2572739,"confidence":0.7562107399999999923778659649542532861232757568359375},{"sentiment":"NEGATIVE","speaker":"B","text":"And the teachers, some of the teachers that used to go, they were worse than the actual staff you dealt with when you were in your dorm.","start":2573787,"end":2580085,"confidence":0.95480160000000002806785914799547754228115081787109375},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, you can actually handle a lot.","start":2580635,"end":2584552,"confidence":0.727325439999999989737489158869720995426177978515625},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, I can basically\u2014 you can actually handle your heat even though you have a really cold kidney.","start":2584616,"end":2590503,"confidence":0.5841610999999999886966861595283262431621551513671875},{"sentiment":"NEUTRAL","speaker":"B","text":"You know what I'm saying?","start":2591184,"end":2591930,"confidence":0.702246600000000054109250413603149354457855224609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":2591979,"end":2592093,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"POSITIVE","speaker":"B","text":"You'd love to bump into them outside.","start":2594463,"end":2596708,"confidence":0.85067970000000003860662900478928349912166595458984375},{"sentiment":"POSITIVE","speaker":"A","text":"Right, yes.","start":2597510,"end":2598713,"confidence":0.51666033000000000097173824542551301419734954833984375},{"sentiment":"NEGATIVE","speaker":"A","text":"Can you give me one clear example, so one clear time where this physical abuse and neglect happened?","start":2599499,"end":2605304,"confidence":0.79147964999999997903756820960552431643009185791015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Happened a few times in there.","start":2605930,"end":2607068,"confidence":0.840859950000000022640733732259832322597503662109375},{"sentiment":"NEUTRAL","speaker":"B","text":"A few times?","start":2607293,"end":2607822,"confidence":0.80545869999999997190798239898867905139923095703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you give me like one really key one that you'll always remember?","start":2607918,"end":2611222,"confidence":0.5007711599999999929622163108433596789836883544921875},{"sentiment":"NEGATIVE","speaker":"B","text":"I was in the shower and I was refusing to go to school to get a shower and the guy just bounced my knee plate off the tiles in the shower.","start":2612088,"end":2619401,"confidence":0.67747754000000004470649628274259157478809356689453125},{"sentiment":"NEGATIVE","speaker":"B","text":"And actually just battered me and then told me get a shower and just walked up.","start":2620350,"end":2624991,"confidence":0.781894859999999969346617945120669901371002197265625},{"sentiment":"NEUTRAL","speaker":"A","text":"And was that a teacher or a staff member?","start":2625640,"end":2627003,"confidence":0.8194611000000000533560751136974431574344635009765625},{"sentiment":"NEUTRAL","speaker":"B","text":"That was a staff member.","start":2628110,"end":2629017,"confidence":0.78907249999999995448973777456558309495449066162109375},{"sentiment":"NEUTRAL","speaker":"A","text":"And did you say you hit your head off the tiles?","start":2629763,"end":2631352,"confidence":0.58535146999999998485009200521744787693023681640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, both my heels right off the tiles in the shower and told me get a shower on that.","start":2632032,"end":2637622,"confidence":0.75523079999999997991011468911892734467983245849609375},{"sentiment":"NEGATIVE","speaker":"B","text":"Then I was refusing to go to school and get a shower.","start":2637865,"end":2640050,"confidence":0.57471525999999995004685615640482865273952484130859375},{"sentiment":"NEUTRAL","speaker":"B","text":"I remember that, and I didn't actually know the guy's name.","start":2640131,"end":2642818,"confidence":0.72165555000000003449400765020982362329959869384765625},{"sentiment":"NEUTRAL","speaker":"B","text":"So what was his name?","start":2642866,"end":2644210,"confidence":0.84158779999999999699156205679173581302165985107421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Derek.","start":2645910,"end":2646184,"confidence":0.63542390000000004146585297348792664706707000732421875},{"sentiment":"NEGATIVE","speaker":"B","text":"I can't remember his second name.","start":2646427,"end":2647396,"confidence":0.5015897000000000272024180958396755158901214599609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Derek.","start":2647719,"end":2648139,"confidence":0.63542390000000004146585297348792664706707000732421875},{"sentiment":"POSITIVE","speaker":"A","text":"That's okay, it's good.","start":2648188,"end":2649481,"confidence":0.90637290000000003686864147312007844448089599609375},{"sentiment":"NEUTRAL","speaker":"B","text":"He bounced my head right off the tiles in the shower and told me I'd get a washing or that.","start":2649594,"end":2654700,"confidence":0.718351839999999963737309371936134994029998779296875},{"sentiment":"NEUTRAL","speaker":"A","text":"He told you you would get a lashing?","start":2656517,"end":2657790,"confidence":0.60993339999999995892920878759468905627727508544921875},{"sentiment":"NEUTRAL","speaker":"A","text":"A wash. A wash. A lash.","start":2658708,"end":2660577,"confidence":0.71902940000000004072688852829742245376110076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"A wash.","start":2660947,"end":2661253,"confidence":0.68147060000000003743281240531359799206256866455078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":2661447,"end":2661624,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":2663993,"end":2664283,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"And did he do anything else other than bounce your head off the shower tiles?","start":2664542,"end":2667997,"confidence":0.69166870000000002516316044420818798243999481201171875},{"sentiment":"NEUTRAL","speaker":"B","text":"I just grabbed me before, told me that Yeah, I showed up, we were going to school.","start":2668740,"end":2672395,"confidence":0.8605026000000000063749894252396188676357269287109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":2674630,"end":2674726,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Can I ask when this happened?","start":2675547,"end":2676753,"confidence":0.8498181000000000206995309781632386147975921630859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Were you in the\u2014 was it in the shower room?","start":2676995,"end":2678572,"confidence":0.89268409999999998039044157849275507032871246337890625},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":2679392,"end":2679585,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"And were you clothed?","start":2680148,"end":2681114,"confidence":0.82901173999999999697507746532210148870944976806640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, just my pyjama bottoms on.","start":2682130,"end":2684581,"confidence":0.766200070000000010850271792151033878326416015625},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":2684904,"end":2685210,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"I remember it well.","start":2687630,"end":2688823,"confidence":0.6834314999999999695745600547525100409984588623046875},{"sentiment":"NEUTRAL","speaker":"A","text":"It might sound silly, but for the, you know, the\u2014 not the truthfulness, but for the redress to really understand this, can you remember what, even anything about the pyjama bottoms?","start":2690604,"end":2699835,"confidence":0.5560692499999999593995880786678753793239593505859375},{"sentiment":"NEUTRAL","speaker":"A","text":"You know what colour they were?","start":2699884,"end":2700740,"confidence":0.81106180000000005492211130331270396709442138671875},{"sentiment":"NEUTRAL","speaker":"A","text":"They were blue.","start":2701632,"end":2702217,"confidence":0.711885749999999983828047334100119769573211669921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Did they have any patterns?","start":2703175,"end":2704134,"confidence":0.8780141500000000487347051603137515485286712646484375},{"sentiment":"NEUTRAL","speaker":"B","text":"No, just blue.","start":2704914,"end":2705547,"confidence":0.64248570000000004842632961299386806786060333251953125},{"sentiment":"POSITIVE","speaker":"A","text":"Okay, no problem.","start":2709810,"end":2711820,"confidence":0.58404654000000000291237256533349864184856414794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"And what happened after that?","start":2711916,"end":2712881,"confidence":0.79126079999999998637605358453583903610706329345703125},{"sentiment":"NEUTRAL","speaker":"A","text":"You know, was the bruising\u2014 was there any marks?","start":2713042,"end":2715229,"confidence":0.7908197599999999827247165740118362009525299072265625},{"sentiment":"NEGATIVE","speaker":"B","text":"Ah, there was bruising and fear and things like that.","start":2715374,"end":2718060,"confidence":0.64013785000000000824371682028868235647678375244140625},{"sentiment":"NEGATIVE","speaker":"B","text":"I just got a shower and get ready and went to school because I didn't know how to deal with the guy again because he was just\u2014 he was a moron, just evil.","start":2718189,"end":2725851,"confidence":0.97736823999999999923460336503922007977962493896484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Mm-hmm.","start":2734319,"end":2734769,"confidence":0.71720759999999994516173273950698785483837127685546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":2735928,"end":2736153,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"How often would this happen?","start":2737666,"end":2739162,"confidence":0.831398300000000034515323932282626628875732421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Was it, you know, was the abuse a daily thing, or, you know, every now and then a thing?","start":2739211,"end":2743204,"confidence":0.51648294999999999621564938934170641005039215087890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Every now and then, yes.","start":2744130,"end":2745055,"confidence":0.659336029999999961859202812775038182735443115234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Every now and then, okay.","start":2745348,"end":2746192,"confidence":0.63761460000000003134346115984953939914703369140625},{"sentiment":"NEGATIVE","speaker":"A","text":"And did it ever change or get worse?","start":2748151,"end":2749708,"confidence":0.78328805999999995268723296248936094343662261962890625},{"sentiment":"NEUTRAL","speaker":"B","text":"It changed for the staff.","start":2751005,"end":2751913,"confidence":0.82905810000000002002451537919114343822002410888671875},{"sentiment":"NEUTRAL","speaker":"B","text":"It wasn't the same staff.","start":2751978,"end":2752886,"confidence":0.531402350000000023300117391045205295085906982421875},{"sentiment":"NEUTRAL","speaker":"B","text":"It was different staff at times, aye.","start":2753032,"end":2754330,"confidence":0.78510880000000005107807510285056196153163909912109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":2761411,"end":2761689,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":2761787,"end":2761967,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"POSITIVE","speaker":"B","text":"The only thing I liked about Bullrossie was the food.","start":2762033,"end":2764850,"confidence":0.82937782999999998256868138923891820013523101806640625},{"sentiment":"NEUTRAL","speaker":"B","text":"That was it.","start":2764916,"end":2765882,"confidence":0.55714494000000003293138206572621129453182220458984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Would you say the food was better than any other care setting?","start":2769150,"end":2771566,"confidence":0.74168610000000001480913169871200807392597198486328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Eh, no.","start":2773270,"end":2774529,"confidence":0.57808680000000001175664010588661767542362213134765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":2775014,"end":2775240,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Because I've not got to the last one yet.","start":2776936,"end":2778389,"confidence":0.588615200000000005076117304270155727863311767578125},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay, go on then.","start":2779942,"end":2780725,"confidence":0.66250880000000000880078232512460090219974517822265625},{"sentiment":"POSITIVE","speaker":"A","text":"I can't wait to hear about this full English breakfast.","start":2780774,"end":2782649,"confidence":0.97641957000000001443140718038193881511688232421875},{"sentiment":"NEUTRAL","speaker":"B","text":"That was one of them.","start":2784406,"end":2786255,"confidence":0.68302830000000003263238568251836113631725311279296875},{"sentiment":"POSITIVE","speaker":"A","text":"Kemble was the best one.","start":2786512,"end":2787413,"confidence":0.94258386000000005111587597639299929141998291015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Was it?","start":2787879,"end":2788233,"confidence":0.8071844999999999714646037318743765354156494140625},{"sentiment":"NEGATIVE","speaker":"B","text":"Even though people say, even though a lot of people have bad things to say about it.","start":2788988,"end":2792268,"confidence":0.777031660000000012900045476271770894527435302734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, so what immediate effects did you experience while in Balrossie?","start":2793152,"end":2797013,"confidence":0.88521992999999998819049551457283087074756622314453125},{"sentiment":"NEGATIVE","speaker":"A","text":"So, you know, again, pain, injury, fear, shame, sleep problems, bedwetting?","start":2797158,"end":2801003,"confidence":0.87963884999999997216235669839079491794109344482421875},{"sentiment":"POSITIVE","speaker":"A","text":"Yes, all.","start":2801760,"end":2802291,"confidence":0.58430104999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"All of it?","start":2802951,"end":2803322,"confidence":0.74220030000000003500559841995709575712680816650390625},{"sentiment":"POSITIVE","speaker":"B","text":"I couldn't wait to get out.","start":2804175,"end":2804916,"confidence":0.8054601999999999595303279420477338135242462158203125},{"sentiment":"NEGATIVE","speaker":"B","text":"I just hated the place.","start":2804996,"end":2806252,"confidence":0.97531690000000004214797399981762282550334930419921875},{"sentiment":"NEUTRAL","speaker":"A","text":"And what about And with, am I on Balrossie?","start":2808684,"end":2812000,"confidence":0.888396900000000044883563532494008541107177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, Balrossie.","start":2812000,"end":2812760,"confidence":0.68938310000000002641940000103204511106014251708984375},{"sentiment":"NEUTRAL","speaker":"A","text":"What about with Balrossie with the bedwetting?","start":2812760,"end":2814400,"confidence":0.84044039999999997636592752314754761755466461181640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, I used to do that quite a lot, yes.","start":2815400,"end":2817480,"confidence":0.7356317999999999468485611942014656960964202880859375},{"sentiment":"NEUTRAL","speaker":"A","text":"And what would happen in this institute for that?","start":2817480,"end":2820040,"confidence":0.69861980000000001300719532082439400255680084228515625},{"sentiment":"NEUTRAL","speaker":"A","text":"You know, were the staff helpful?","start":2820040,"end":2821770,"confidence":0.72652452999999994620594634398003108799457550048828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Were they not?","start":2821800,"end":2822170,"confidence":0.78438799999999997414334984568995423614978790283203125},{"sentiment":"NEUTRAL","speaker":"B","text":"No, you had to do it yourself because it was a dormitory.","start":2822820,"end":2824700,"confidence":0.63323090000000004096136763109825551509857177734375},{"sentiment":"NEUTRAL","speaker":"B","text":"That's what dormitories were like.","start":2825360,"end":2826760,"confidence":0.6822120000000000406004119213321246206760406494140625},{"sentiment":"NEUTRAL","speaker":"B","text":"You had to change all your own beds and things like that.","start":2826760,"end":2829290,"confidence":0.6754554999999999864712663111276924610137939453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Was there ever any comfort from staff?","start":2831220,"end":2833160,"confidence":0.713663939999999996643964550457894802093505859375},{"sentiment":"POSITIVE","speaker":"B","text":"You know, \"Oh, it's okay.\" No, yeah, some of them were alright, as I said to you.","start":2833160,"end":2836420,"confidence":0.54809684000000002956909384010941721498966217041015625},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, some of them are nice and some of them\u2014 you see, you probably notice that yourself with people when you do interviews.","start":2836550,"end":2842570,"confidence":0.56169109999999999871533873374573886394500732421875},{"sentiment":"NEUTRAL","speaker":"B","text":"People probably tell you some of the staff are brand new, some of them are mummin'.","start":2842570,"end":2844880,"confidence":0.64149343999999997034677789997658692300319671630859375},{"sentiment":"NEUTRAL","speaker":"B","text":"You'll probably notice that a lot.","start":2846070,"end":2847950,"confidence":0.71657219999999999249240545395878143608570098876953125},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, and it's always the bad ones that people remember the names of, never the good ones.","start":2847950,"end":2853080,"confidence":0.6549644999999999495088331968872807919979095458984375},{"sentiment":"POSITIVE","speaker":"A","text":"Well, I say good ones, I say good ones, but you know, I remember a lot of the names of the good ones that I like.","start":2853970,"end":2860150,"confidence":0.78356930000000002412008370811236090958118438720703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you give me some of the names that you remember?","start":2860430,"end":2862290,"confidence":0.9119745999999999686025375922326929867267608642578125},{"sentiment":"NEUTRAL","speaker":"B","text":"I can remember first names, I can't remember.","start":2864351,"end":2866536,"confidence":0.62110060000000000268727262664469890296459197998046875},{"sentiment":"POSITIVE","speaker":"A","text":"First names is perfectly fine.","start":2866617,"end":2867838,"confidence":0.64144500000000004291678123991005122661590576171875},{"sentiment":"POSITIVE","speaker":"B","text":"One of the good ones when I was in Bulrushy was a guy called Jimmy McWilliams.","start":2868609,"end":2872289,"confidence":0.9406160999999999550169604844995774328708648681640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay, he stayed in Johnstone.","start":2875295,"end":2877190,"confidence":0.87719345000000004120010999031364917755126953125},{"sentiment":"POSITIVE","speaker":"B","text":"He was a very nice man because he ended up coming to Kibble.","start":2877239,"end":2880049,"confidence":0.95633595999999998493734665316878817975521087646484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":2881798,"end":2882399,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Another guy called Thomas Shirky, he was, he was a mate in Bulrushy.","start":2882951,"end":2888376,"confidence":0.89682939999999999880486711845151148736476898193359375},{"sentiment":"NEUTRAL","speaker":"B","text":"He was brand new, he came to Kibble as well.","start":2888441,"end":2890176,"confidence":0.848341299999999964853714118362404406070709228515625},{"sentiment":"NEUTRAL","speaker":"B","text":"He came to He ended up in my night shift in Kibble as well.","start":2890307,"end":2893618,"confidence":0.90678035999999995198095348314382135868072509765625},{"sentiment":"NEGATIVE","speaker":"A","text":"Oh God.","start":2894196,"end":2894581,"confidence":0.48049986000000000085918827608111314475536346435546875},{"sentiment":"NEUTRAL","speaker":"B","text":"You end up remembering half of them and then you go, ah, that's her second name, you kind of remember.","start":2895496,"end":2900791,"confidence":0.73186750000000000415667500419658608734607696533203125},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, what about, apart from Derek, can you remember any of the other bad staff members' names?","start":2901032,"end":2906376,"confidence":0.54772169999999997802575535388314165174961090087890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, there was Charles Horne.","start":2907130,"end":2908462,"confidence":0.7949621700000000235064590015099383890628814697265625},{"sentiment":"NEUTRAL","speaker":"B","text":"He was a teacher.","start":2908799,"end":2909457,"confidence":0.74812484000000001316266207140870392322540283203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, Charles Horne.","start":2910580,"end":2911623,"confidence":0.7629312999999999789224602864123880863189697265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yep.","start":2912089,"end":2912265,"confidence":0.5606555300000000130467014969326555728912353515625},{"sentiment":"NEUTRAL","speaker":"B","text":"And Thomas McCallum, he was, they were the head, they were two of the head teachers in the place.","start":2913629,"end":2917336,"confidence":0.9161591000000000040159875425160862505435943603515625},{"sentiment":"NEGATIVE","speaker":"B","text":"They were They were famous for hitting people in Bullrossie.","start":2917400,"end":2921324,"confidence":0.5303772700000000117626086648670025169849395751953125},{"sentiment":"NEUTRAL","speaker":"B","text":"I remember the two of them well.","start":2923750,"end":2924778,"confidence":0.56379360000000000585629322813474573194980621337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know if they're still alive or not, but they were two\u2014 Thomas McCallum and Cheryl Thorne.","start":2925405,"end":2931255,"confidence":0.87057260000000002975184543174691498279571533203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Cheryl Thorne was the headteacher in the school.","start":2931319,"end":2933024,"confidence":0.9328286599999999761934077469049952924251556396484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Thomas McCallum was the headman.","start":2933508,"end":2935816,"confidence":0.86018603999999998510617160718538798391819000244140625},{"sentiment":"NEGATIVE","speaker":"A","text":"And they were the ones who were quite well known for hitting people?","start":2937947,"end":2940610,"confidence":0.75086324999999998208721763148787431418895721435546875},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":2941350,"end":2941415,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Did they ever hit you?","start":2941826,"end":2942943,"confidence":0.720535200000000042308556658099405467510223388671875},{"sentiment":"POSITIVE","speaker":"B","text":"Yes.","start":2943091,"end":2943157,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"B","text":"They were two main man in Cabell, eh, Bullroxy.","start":2946690,"end":2949820,"confidence":0.9011786600000000202470573640312068164348602294921875},{"sentiment":"NEUTRAL","speaker":"B","text":"You probably hear the names quite a lot if you're dealing with people from Bullroxy.","start":2950140,"end":2955240,"confidence":0.6040343999999999713423903813236393034458160400390625},{"sentiment":"NEUTRAL","speaker":"B","text":"We do see a lot of names constantly popping up, yeah.","start":2955380,"end":2958380,"confidence":0.81157814999999999816537865626742132008075714111328125},{"sentiment":"NEUTRAL","speaker":"B","text":"If you're dealing with people from Bullroxy, they were two main mans.","start":2959140,"end":2962810,"confidence":0.69050270000000002479367822161293588578701019287109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":2964260,"end":2966340,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you ever tell anyone what was happening in this one?","start":2966340,"end":2969230,"confidence":0.82693033999999998595598071915446780622005462646484375},{"sentiment":"NEGATIVE","speaker":"B","text":"Yes, but they're the head teachers and things like that, so you're not going to believe them, are you?","start":2969420,"end":2973840,"confidence":0.57783704999999996321236039875657297670841217041015625},{"sentiment":"NEUTRAL","speaker":"B","text":"Used to tell your kids, you used to tell your staff, you used to get ding dong, ding dong.","start":2976550,"end":2982444,"confidence":0.60179660000000001485176426285761408507823944091796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, just to get knocked, because they were the head teachers.","start":2982897,"end":2985732,"confidence":0.51757980000000003428795025683939456939697265625},{"sentiment":"NEGATIVE","speaker":"B","text":"They were the teachers in Morrosey, they were the worst.","start":2985861,"end":2988165,"confidence":0.9722097499999999836717279322328977286815643310546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Apart from that guy, I can't remember his second name.","start":2990260,"end":2992534,"confidence":0.52345669999999999699724639867781661450862884521484375},{"sentiment":"NEUTRAL","speaker":"B","text":"I know he's staying in Wrenthwaite next to me just now, but I can't remember.","start":2992615,"end":2995487,"confidence":0.77492309999999997582875721491291187703609466552734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":2995535,"end":2995713,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"So now let's move on to Kibble, shall we?","start":3001728,"end":3004213,"confidence":0.8556844999999999590301058560726232826709747314453125},{"sentiment":"NEUTRAL","speaker":"A","text":"So I have\u2014 is there anything else you want to say about Balrossie?","start":3006430,"end":3008762,"confidence":0.91644069999999999698303554396261461079120635986328125},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":3009583,"end":3009679,"confidence":0.49361873000000000555331780560663901269435882568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"No?","start":3010065,"end":3010162,"confidence":0.6175194999999999989626076057902537286281585693359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":3010323,"end":3010693,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"POSITIVE","speaker":"A","text":"I'm glad it's shut.","start":3010886,"end":3011963,"confidence":0.82313449999999999118216464921715669333934783935546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":3012720,"end":3012848,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"So we just go through the other 3.","start":3013685,"end":3015921,"confidence":0.81959945000000000714379666533204726874828338623046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, so let's move on to Kibble.","start":3018355,"end":3023963,"confidence":0.7401467600000000146565071190707385540008544921875},{"sentiment":"NEUTRAL","speaker":"A","text":"So I have you being down in Kibble from 1997 to 1998?","start":3024012,"end":3030342,"confidence":0.907737800000000039091219150577671825885772705078125},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":3031395,"end":3031606,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"What was Kibble?","start":3032108,"end":3032951,"confidence":0.8096048000000000133269395519164390861988067626953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Was it a residential school?","start":3032999,"end":3034166,"confidence":0.81495565000000003141877868984011001884937286376953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Was it a house?","start":3034231,"end":3034911,"confidence":0.84439520000000001243023461938719265162944793701171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Boys' school, yes, residential.","start":3035782,"end":3037535,"confidence":0.86291313000000002819689370880951173603534698486328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":3044119,"end":3044509,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"And again, what was it like?","start":3046365,"end":3047813,"confidence":0.78170459999999997169339849278912879526615142822265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you have your own room?","start":3047862,"end":3048708,"confidence":0.85596203999999997957814912297180853784084320068359375},{"sentiment":"POSITIVE","speaker":"B","text":"Yes, I had my own room in Kibble, yes.","start":3049950,"end":3051437,"confidence":0.59323870000000000768380914450972341001033782958984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Own room, okay.","start":3051744,"end":3052891,"confidence":0.71597147000000005423459015219123102724552154541015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Was it a big house that you stayed in?","start":3054104,"end":3055736,"confidence":0.89524740000000002648761210366501472890377044677734375},{"sentiment":"NEUTRAL","speaker":"B","text":"It is flat units, it was like dormitory units, 4 separate units of us in Kibble.","start":3056553,"end":3061458,"confidence":0.8859232999999999691453922423534095287322998046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, 4 separate units.","start":3065040,"end":3066299,"confidence":0.7701147999999999882447809795849025249481201171875},{"sentiment":"NEUTRAL","speaker":"A","text":"What about routines, was there any particular routines there that you can really remember?","start":3067171,"end":3070755,"confidence":0.89163990000000004076952109244302846491336822509765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, you had to be getting a minute to try to get on the showers.","start":3071272,"end":3073743,"confidence":0.77204799999999995652188999883946962654590606689453125},{"sentiment":"NEGATIVE","speaker":"A","text":"Sorry, could you say that again for me?","start":3075860,"end":3077559,"confidence":0.59922445000000001957829454113380052149295806884765625},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm just getting a bathroom.","start":3079040,"end":3080464,"confidence":0.676934240000000020387460608617402613162994384765625},{"sentiment":"POSITIVE","speaker":"A","text":"Oh, no problem.","start":3080693,"end":3082068,"confidence":0.5637573000000000167375446835649199783802032470703125},{"sentiment":"NEUTRAL","speaker":"B","text":"I had a wee bit of tea and a couple of Weetabix.","start":3082620,"end":3084410,"confidence":0.63983803999999999678749418308143503963947296142578125},{"sentiment":"NEUTRAL","speaker":"B","text":"Couple of Weetabix, that's all.","start":3084410,"end":3085860,"confidence":0.741637050000000019878143575624562799930572509765625},{"sentiment":"NEUTRAL","speaker":"B","text":"You had to get up in the morning, you got to shovel and all that and things like that.","start":3086210,"end":3089650,"confidence":0.6880891300000000487813167637796141207218170166015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Was there a specific time you had to wake up there?","start":3089710,"end":3092000,"confidence":0.887932100000000001926991899381391704082489013671875},{"sentiment":"NEUTRAL","speaker":"A","text":"I guess you had to go to school because the school was in the place.","start":3092650,"end":3095740,"confidence":0.6379808000000000145490730574238114058971405029296875},{"sentiment":"NEUTRAL","speaker":"A","text":"So what time would you wake up if you can remember?","start":3096630,"end":3098420,"confidence":0.896267499999999994741983755375258624553680419921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Eh, half 7, quarter to 8 roughly.","start":3099650,"end":3101560,"confidence":0.897308699999999959118213155306875705718994140625},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, okay.","start":3102150,"end":3103550,"confidence":0.55090344000000002200323478973587043583393096923828125},{"sentiment":"NEUTRAL","speaker":"B","text":"So I had to be at school for 9.","start":3103550,"end":3105470,"confidence":0.6012344400000000366190988643211312592029571533203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Then you had your breakfast and you had to get a shovel and things like that.","start":3105470,"end":3108030,"confidence":0.6386705999999999772143155496451072394847869873046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, did you have a school uniform?","start":3114701,"end":3115772,"confidence":0.8331117999999999579330278720590285956859588623046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Just your own clothing.","start":3117746,"end":3118455,"confidence":0.71591959999999998931485833963961340487003326416015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Own clothing, okay.","start":3118874,"end":3119615,"confidence":0.764798340000000020921788745908997952938079833984375},{"sentiment":"NEUTRAL","speaker":"A","text":"And were you ever provided any clothing?","start":3120485,"end":3122000,"confidence":0.80948805999999995375304706612951122224330902099609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, you used to get a bus ticket.","start":3122999,"end":3124610,"confidence":0.8037577000000000193580262930481694638729095458984375},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, yeah, pretty cool.","start":3126202,"end":3128106,"confidence":0.9587972000000000161179514179821126163005828857421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Like a grant?","start":3129186,"end":3129816,"confidence":0.81131670000000000175788272827048785984516143798828125},{"sentiment":"NEUTRAL","speaker":"A","text":"I used to get a grant in there.","start":3130784,"end":3132107,"confidence":0.8427930999999999617244839100749231874942779541015625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":3132252,"end":3132510,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"I can't remember the names.","start":3134697,"end":3135660,"confidence":0.499436400000000002563638190622441470623016357421875},{"sentiment":"NEUTRAL","speaker":"B","text":"I know the names, but I can't remember what they're called.","start":3135904,"end":3137846,"confidence":0.497608600000000012020251460853614844381809234619140625},{"sentiment":"NEUTRAL","speaker":"B","text":"They used to take you shopping and that.","start":3138026,"end":3139086,"confidence":0.82135700000000000375877107217092998325824737548828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Were you allowed to buy kind of with that grant whatever clothing that you wanted, or was there kind of rules surrounding it?","start":3140620,"end":3145616,"confidence":0.87896395000000004937845687891240231692790985107421875},{"sentiment":"NEUTRAL","speaker":"B","text":"No, you could buy as long as it wasn't football clothes.","start":3146220,"end":3151566,"confidence":0.7265740000000000531343857801402918994426727294921875},{"sentiment":"NEUTRAL","speaker":"B","text":"You could buy what you wanted if you wanted.","start":3154389,"end":3156164,"confidence":0.699586599999999947385731502436101436614990234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":3156293,"end":3156648,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"What about the food in this one?","start":3159699,"end":3161039,"confidence":0.88238179999999999392201743830810301005840301513671875},{"sentiment":"POSITIVE","speaker":"A","text":"Could be nice, yes.","start":3162140,"end":3162929,"confidence":0.9188115599999999716374077252112329006195068359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, were you given choice?","start":3163686,"end":3164894,"confidence":0.77669920000000003401652293177903629839420318603515625},{"sentiment":"POSITIVE","speaker":"A","text":"Yes, very good choice.","start":3165844,"end":3167809,"confidence":0.9300414299999999467871703018317930400371551513671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, did you eat meals together?","start":3172700,"end":3174959,"confidence":0.9047517000000000475523620480089448392391204833984375},{"sentiment":"POSITIVE","speaker":"B","text":"Yes.","start":3175798,"end":3176137,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"B","text":"Where?","start":3178622,"end":3179026,"confidence":0.709604600000000029780267141177318990230560302734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":3180704,"end":3181834,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, what about the schoolwork there?","start":3188170,"end":3190130,"confidence":0.7509455000000000435278479926637373864650726318359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Was the school okay?","start":3190130,"end":3191270,"confidence":0.83148915000000001018776174532831646502017974853515625},{"sentiment":"POSITIVE","speaker":"A","text":"Uh, yes, it was quite fine.","start":3192570,"end":3194330,"confidence":0.900085330000000016781314116087742149829864501953125},{"sentiment":"NEUTRAL","speaker":"B","text":"It was only a class and things like that.","start":3194330,"end":3196470,"confidence":0.80789345999999995218132653462816961109638214111328125},{"sentiment":"POSITIVE","speaker":"B","text":"It was actually all right.","start":3196470,"end":3197190,"confidence":0.71043000000000000593303184359683655202388763427734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":3197510,"end":3199490,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"And any contact with family?","start":3199490,"end":3201460,"confidence":0.83814865000000005057501084593241102993488311767578125},{"sentiment":"NEGATIVE","speaker":"B","text":"Eh, I think sometimes my mom phoned, but she used to phone and she was drunk, and I used to tell the staff, don't answer her.","start":3202410,"end":3209990,"confidence":0.62424530000000000296012103717657737433910369873046875},{"sentiment":"NEUTRAL","speaker":"B","text":"But no, I don't think\u2014 did anybody ever come and see me in Liverpool?","start":3210770,"end":3213490,"confidence":0.5140276999999999762991365059860982000827789306640625},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't think they did.","start":3213490,"end":3214150,"confidence":0.50717270000000003182805130563792772591114044189453125},{"sentiment":"NEUTRAL","speaker":"B","text":"I never really had much contact with family, and I used to go and see my gran and that, and my other gran, when I was in Kibble.","start":3215514,"end":3221400,"confidence":0.78118765000000001119673243010765872895717620849609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Used to go for day visits, and Kibble was just along from my house at the time.","start":3221465,"end":3226272,"confidence":0.876326099999999996725819073617458343505859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":3227188,"end":3227574,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Still there, fair enough.","start":3228136,"end":3228875,"confidence":0.723214449999999953178075884352438151836395263671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":3229197,"end":3229438,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"What about the staff?","start":3230562,"end":3231221,"confidence":0.7918730000000000490700813315925188362598419189453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Was it just, again, half and half?","start":3231350,"end":3233364,"confidence":0.78543430000000002966231704704114235937595367431640625},{"sentiment":"POSITIVE","speaker":"B","text":"Yes, it's half and half, but most of them are actually alright now.","start":3234517,"end":3239146,"confidence":0.834809499999999982122744768275879323482513427734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, what about the other children?","start":3240925,"end":3242118,"confidence":0.767086500000000004462208380573429167270660400390625},{"sentiment":"NEUTRAL","speaker":"B","text":"Kinda, you like some of them, you don't like some of them.","start":3243880,"end":3251401,"confidence":0.6427074999999999871391764827421866357326507568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, and was there any rules?","start":3251579,"end":3256599,"confidence":0.7933662999999999687616991650429554283618927001953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Eh, no, not really.","start":3259058,"end":3260026,"confidence":0.64211845000000000727169435776886530220508575439453125},{"sentiment":"NEUTRAL","speaker":"B","text":"There used to kinda, there was a few that I asked could you bring her in, but nah, used to, had certain rules but not many, no.","start":3260106,"end":3265867,"confidence":0.723806900000000030814817364444024860858917236328125},{"sentiment":"NEUTRAL","speaker":"B","text":"And what about any punishment?","start":3267470,"end":3269010,"confidence":0.6577013000000000442213377027655951678752899169921875},{"sentiment":"POSITIVE","speaker":"B","text":"No, that's kind of\u2014 actually, kibble was actually all right, even though you've probably heard a lot about it.","start":3270374,"end":3275526,"confidence":0.5265890399999999527125282838824205100536346435546875},{"sentiment":"POSITIVE","speaker":"A","text":"I actually liked it.","start":3275574,"end":3276409,"confidence":0.9598872000000000515029796588351018726825714111328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, people have different experiences, you know.","start":3276778,"end":3278977,"confidence":0.69633690000000003639257784016081131994724273681640625},{"sentiment":"NEUTRAL","speaker":"A","text":"There's always going to be that people might say that, um, they had the best time in Ballarat, but it wasn't for you.","start":3279201,"end":3286263,"confidence":0.51332719999999998350403984659351408481597900390625},{"sentiment":"NEUTRAL","speaker":"A","text":"It was just, you know, it's just all different, isn't it?","start":3286423,"end":3290532,"confidence":0.643018899999999948846607367158867418766021728515625},{"sentiment":"NEUTRAL","speaker":"B","text":"I think that I actually wanted once Last time Paisley and Kibble was always known as a place that people didn't like to go.","start":3290612,"end":3297599,"confidence":0.52882724999999997095301296212710440158843994140625},{"sentiment":"POSITIVE","speaker":"B","text":"I actually liked it.","start":3297679,"end":3298402,"confidence":0.9598872000000000515029796588351018726825714111328125},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, so there was no punishments, but was there anything that happened that you would now as an adult consider to be abuse, neglect, or harmful in a form of sexual, physical, emotional, or neglect?","start":3298868,"end":3308294,"confidence":0.6857698599999999533594063905184157192707061767578125},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":3309182,"end":3309278,"confidence":0.49361873000000000555331780560663901269435882568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, okay.","start":3309763,"end":3310553,"confidence":0.595505830000000013768612916464917361736297607421875},{"sentiment":"NEUTRAL","speaker":"B","text":"I knew a lot of the staff in Kibble as well.","start":3314067,"end":3316079,"confidence":0.88586149999999996840216454074834473431110382080078125},{"sentiment":"NEGATIVE","speaker":"A","text":"You didn't like any of the staff?","start":3316501,"end":3318156,"confidence":0.69643589999999999662350091966800391674041748046875},{"sentiment":"NEUTRAL","speaker":"B","text":"I said I knew a few of them, right?","start":3318570,"end":3320070,"confidence":0.8097554000000000140602196552208624780178070068359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, you knew a few of them?","start":3320070,"end":3321820,"confidence":0.819006200000000017524826034787110984325408935546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, it was just kind of\u2014 Paisley's not that big, you know what I mean?","start":3322130,"end":3325190,"confidence":0.77891546000000000393725940739386714994907379150390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, he said it was Timmy Williams and Thomas Shetty.","start":3325190,"end":3329850,"confidence":0.8921297999999999728260036135907284915447235107421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Right, Thomas Shetty, he was an ex, but I knew a few of the staff.","start":3330110,"end":3334890,"confidence":0.86722840000000001037250285662594251334667205810546875},{"sentiment":"NEUTRAL","speaker":"B","text":"When I'm in the cab, I'll meet a few of the staff, and I still speak to a few of the staff when I'm out and about, having a pint and things like that.","start":3334890,"end":3339710,"confidence":0.83777800000000002267341869810479693114757537841796875},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, okay.","start":3339870,"end":3341150,"confidence":0.55090344000000002200323478973587043583393096923828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you know what?","start":3341150,"end":3341940,"confidence":0.7693470000000000030837554731988348066806793212890625},{"sentiment":"POSITIVE","speaker":"A","text":"Maybe that's helpful.","start":3342070,"end":3343060,"confidence":0.5660124399999999500465719393105246126651763916015625},{"sentiment":"NEGATIVE","speaker":"B","text":"I know a few of the staff in trouble with time-based limiter.","start":3344900,"end":3347140,"confidence":0.7170030499999999751281620774534530937671661376953125},{"sentiment":"POSITIVE","speaker":"B","text":"I speak to them regularly because they're nice and they speak to me.","start":3347320,"end":3351520,"confidence":0.93096800000000001773514668457210063934326171875},{"sentiment":"NEUTRAL","speaker":"A","text":"So yeah, you can't have been a bad kid then, can you?","start":3351740,"end":3355380,"confidence":0.48989709999999997425135234152548946440219879150390625},{"sentiment":"NEGATIVE","speaker":"B","text":"No, actually, years ago a lot of people had bad things to say about the company.","start":3355380,"end":3359160,"confidence":0.89017796999999998508457110801828093826770782470703125},{"sentiment":"NEUTRAL","speaker":"B","text":"When you first get told that you can stay there, you go, ah no, not a couple.","start":3359160,"end":3362740,"confidence":0.66248859999999998304787141023552976548671722412109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":3363240,"end":3363680,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"POSITIVE","speaker":"B","text":"And you come back, you're at the end of it, you go, ah, it's not that bad.","start":3363680,"end":3366250,"confidence":0.68255407000000001271899918720009736716747283935546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":3366440,"end":3366840,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Was it a secure unit?","start":3371600,"end":3373120,"confidence":0.887093099999999967764097164035774767398834228515625},{"sentiment":"NEUTRAL","speaker":"B","text":"No, it wasn't then.","start":3373760,"end":3374660,"confidence":0.67492425000000000334665628543007187545299530029296875},{"sentiment":"NEUTRAL","speaker":"B","text":"It's new.","start":3374680,"end":3375500,"confidence":0.52076949999999999629807234668987803161144256591796875},{"sentiment":"NEUTRAL","speaker":"B","text":"It's kind of mixed.","start":3375500,"end":3376220,"confidence":0.672792550000000044718717617797665297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Ah, okay, okay.","start":3376220,"end":3377940,"confidence":0.4901389800000000018798118617269210517406463623046875},{"sentiment":"NEUTRAL","speaker":"B","text":"It used to be just boys, but now they've got lassies in it, and it's a secure unit now.","start":3377940,"end":3382780,"confidence":0.8309132999999999658058413842809386551380157470703125},{"sentiment":"POSITIVE","speaker":"B","text":"I mean, it's kind of one of them richest homes in Scotland, I think.","start":3382780,"end":3390080,"confidence":0.66508489999999997888124880773830227553844451904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, okay, I get what you mean.","start":3390080,"end":3391800,"confidence":0.71079499999999995463184632171760313212871551513671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Was the bedwetting still happening in Kibble?","start":3393360,"end":3395980,"confidence":0.8135406400000000370908992408658377826213836669921875},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, you bet they're not much, because you've got You felt safer in there, if you know what I mean.","start":3396740,"end":3402960,"confidence":0.6544063700000000149969991980469785630702972412109375},{"sentiment":"NEUTRAL","speaker":"A","text":"And if you did wet the bed, what would happen?","start":3403545,"end":3405495,"confidence":0.73234060000000000822950596557348035275936126708984375},{"sentiment":"POSITIVE","speaker":"B","text":"They just tended to say, well, actually, some of the staff are alright, and you said to them and all.","start":3406160,"end":3409785,"confidence":0.57753679999999996130810586691950447857379913330078125},{"sentiment":"POSITIVE","speaker":"B","text":"The staff are actually alright, a lot of the staff in there.","start":3410885,"end":3412714,"confidence":0.878520500000000037488234738702885806560516357421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":3417691,"end":3418013,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you have any problems sleeping in Kibble, or were you okay?","start":3419045,"end":3422430,"confidence":0.80229090000000002902424967032857239246368408203125},{"sentiment":"POSITIVE","speaker":"A","text":"It was alright.","start":3423654,"end":3424173,"confidence":0.8356831000000000120309096018900163471698760986328125},{"sentiment":"NEUTRAL","speaker":"B","text":"The first couple of nights, you go, ah, no, it's kind of, because you're in a strange place, but after that, no, it was alright.","start":3424222,"end":3428815,"confidence":0.47562373000000002232212636954500339925289154052734375},{"sentiment":"POSITIVE","speaker":"B","text":"As I said, yes, that was probably the best place I've been.","start":3432810,"end":3435908,"confidence":0.97646785000000002607833948786719702184200286865234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, and I would ask, you know, did you try and tell anyone or get any help, but it doesn't sound like you needed to.","start":3436071,"end":3445559,"confidence":0.53804635999999994577791539995814673602581024169921875},{"sentiment":"POSITIVE","speaker":"B","text":"Oh, Kibble was actually pretty, pretty good advice already.","start":3446792,"end":3449658,"confidence":0.96463876999999997874368773409514687955379486083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"In a few words, can you describe Kibble to me, like how you felt there?","start":3451462,"end":3454297,"confidence":0.92589379999999998904769427099381573498249053955078125},{"sentiment":"POSITIVE","speaker":"A","text":"I felt safe.","start":3455220,"end":3456990,"confidence":0.8059022399999999919373294687829911708831787109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":3456990,"end":3458370,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"POSITIVE","speaker":"B","text":"And that was the first time in a long time I felt safe when I was in a kibble, because it wasn't exactly the way people made it out to be.","start":3458370,"end":3466490,"confidence":0.53189969999999997529727124856435693800449371337890625},{"sentiment":"NEGATIVE","speaker":"B","text":"A lot of people made kibble look bad years ago.","start":3466490,"end":3468450,"confidence":0.91762036000000002378129693170194514095783233642578125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":3468790,"end":3469970,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"But it wasn't.","start":3469970,"end":3470510,"confidence":0.50510679999999996692139347942429594695568084716796875},{"sentiment":"NEUTRAL","speaker":"B","text":"But as you were saying, everybody's got their own experience.","start":3470830,"end":3474350,"confidence":0.7888467999999999591409505228511989116668701171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, there is a lot of kibbles as well.","start":3474350,"end":3476570,"confidence":0.7906433299999999775309333926998078823089599609375},{"sentiment":"NEUTRAL","speaker":"A","text":"They've got stuff everywhere.","start":3476570,"end":3478090,"confidence":0.5913051400000000068502004069159738719463348388671875},{"sentiment":"NEGATIVE","speaker":"A","text":"So the Glasgow one might have been really awful, and then the Paisley one wasn't too too bad, you know what I mean?","start":3478090,"end":3483670,"confidence":0.6102742599999999573157083432306535542011260986328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Oh, when I was in the home zone, they only had the people.","start":3483670,"end":3485990,"confidence":0.71231820000000001247286718353279866278171539306640625},{"sentiment":"NEGATIVE","speaker":"B","text":"Oh really?","start":3486450,"end":3488250,"confidence":0.50794154000000002469050741638056933879852294921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Right, Kibble's opened up.","start":3488250,"end":3490050,"confidence":0.75631930000000002767279738691286183893680572509765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Look at hostels, they've got Glasgow and stuff, haven't they?","start":3490050,"end":3495850,"confidence":0.7323410999999999670961869924212805926799774169921875},{"sentiment":"NEUTRAL","speaker":"B","text":"This point, they'll get Shields and St. Mungo Football Club and all that as well.","start":3495850,"end":3499920,"confidence":0.91753790000000001736424337650532834231853485107421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I never had all that, never had all that when I was in there.","start":3500810,"end":3504440,"confidence":0.57799195999999997130913698129006661474704742431640625},{"sentiment":"POSITIVE","speaker":"A","text":"Not too bad then.","start":3504610,"end":3506090,"confidence":0.67010139999999995819024434240418486297130584716796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything else you'd like me to add down for Kibble?","start":3506090,"end":3508470,"confidence":0.930575970000000030069031708990223705768585205078125},{"sentiment":"POSITIVE","speaker":"A","text":"No, Kibble was okay.","start":3509382,"end":3510592,"confidence":0.5169582999999999817219986653071828186511993408203125},{"sentiment":"NEUTRAL","speaker":"B","text":"I know it's a bad thing to say something in a claim for compensation, but Kibble was\u2014 there's no point lying\u2014 Kibble was actually nice.","start":3511140,"end":3517739,"confidence":0.52674060000000000325570681525277905166149139404296875},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, that's fine.","start":3519350,"end":3520481,"confidence":0.67549490000000000922142362469458021223545074462890625},{"sentiment":"POSITIVE","speaker":"A","text":"I actually liked it.","start":3520578,"end":3521888,"confidence":0.9598872000000000515029796588351018726825714111328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Just because you liked one of your five doesn't mean the rest were great.","start":3522680,"end":3525591,"confidence":0.5160689400000000315316128762788139283657073974609375},{"sentiment":"POSITIVE","speaker":"A","text":"You're allowed to have\u2014 and I'm quite glad that you would have had that last one being that kind of a safer place.","start":3525688,"end":3531286,"confidence":0.8495437999999999600930777887697331607341766357421875},{"sentiment":"POSITIVE","speaker":"A","text":"It must have been such a relief being in there.","start":3531416,"end":3533667,"confidence":0.787762049999999991456434145220555365085601806640625},{"sentiment":"POSITIVE","speaker":"B","text":"It was, it was actually, I was quite happy being in there.","start":3534437,"end":3537440,"confidence":0.94659079999999995447268474890734069049358367919921875},{"sentiment":"POSITIVE","speaker":"B","text":"It was actually, it made me feel safe getting there.","start":3537745,"end":3540956,"confidence":0.85614449999999997498179027388687245547771453857421875},{"sentiment":"POSITIVE","speaker":"A","text":"Well, that's all that we would want for you, to feel safe, so I'm quite glad.","start":3541181,"end":3545291,"confidence":0.936597349999999995162625054945237934589385986328125},{"sentiment":"NEUTRAL","speaker":"A","text":"And I'm the one who's doing your claim and telling you it's okay to have had a safe place, okay?","start":3545612,"end":3550510,"confidence":0.6892768000000000228055796469561755657196044921875},{"sentiment":"NEUTRAL","speaker":"A","text":"That was it.","start":3551152,"end":3551553,"confidence":0.55714494000000003293138206572621129453182220458984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I'm just going to quickly, before I move on, is there anything else that you would like to add for grief that you might have remembered?","start":3552420,"end":3558281,"confidence":0.836984460000000041191015043295919895172119140625},{"sentiment":"NEUTRAL","speaker":"B","text":"No.","start":3559244,"end":3559341,"confidence":0.49361873000000000555331780560663901269435882568359375},{"sentiment":"NEGATIVE","speaker":"B","text":"I was too young to remember anything.","start":3559680,"end":3561340,"confidence":0.6616952400000000178437176145962439477443695068359375},{"sentiment":"NEUTRAL","speaker":"A","text":"What about Beech Avenue?","start":3561780,"end":3562756,"confidence":0.87768024000000000039989345168578438460826873779296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Eh, no.","start":3564622,"end":3565024,"confidence":0.57808680000000001175664010588661767542362213134765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Newfield?","start":3566858,"end":3567486,"confidence":0.81059709999999995932995489056338556110858917236328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Nah, I've visited the place.","start":3568644,"end":3569513,"confidence":0.8379640999999999895209157330100424587726593017578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, and Balrossie?","start":3570237,"end":3572122,"confidence":0.8140047999999999728260036135907284915447235107421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Visited Balrossie.","start":3573060,"end":3574095,"confidence":0.740035400000000009868017514236271381378173828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, so what I'm going to do now is I'm moving on to the next section, and this is about all of the care settings overall, not just one or two.","start":3574532,"end":3585645,"confidence":0.85433965999999994522795532247982919216156005859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, it's all of them.","start":3586077,"end":3587111,"confidence":0.6203944999999999598827571389847435057163238525390625},{"sentiment":"NEGATIVE","speaker":"A","text":"So across all of the placements, what were the names of the main people responsible for your abuse?","start":3587936,"end":3593368,"confidence":0.5387324000000000001620037437533028423786163330078125},{"sentiment":"NEUTRAL","speaker":"A","text":"The names?","start":3595460,"end":3595863,"confidence":0.70675019999999999509299186684074811637401580810546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I'll just go back through really quick actually, because you gave me most of the names, didn't you?","start":3596460,"end":3600334,"confidence":0.76526499999999997303490317790419794619083404541015625},{"sentiment":"NEUTRAL","speaker":"A","text":"So I'll just\u2014 I'll go in and I'll copy and paste them through because I don't feel like we need to re-go through them.","start":3600415,"end":3607208,"confidence":0.5992119000000000195171878658584319055080413818359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Ah, there was 3 main ones, yes.","start":3607923,"end":3610212,"confidence":0.60707736000000001030940666169044561684131622314453125},{"sentiment":"NEUTRAL","speaker":"A","text":"So I've got Derek, Charles and Thomas?","start":3610780,"end":3612612,"confidence":0.909381030000000034618778954609297215938568115234375},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":3613658,"end":3613787,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, are you happy for them to be the only names that we put on, or is there anyone else who you would like to be named?","start":3614012,"end":3619567,"confidence":0.90058625000000003257838443460059352219104766845703125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, that's it.","start":3620322,"end":3621625,"confidence":0.52059040000000000869562200023210607469081878662109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, I also want you to be aware that none of these people will be aware that you've said their names, okay?","start":3621753,"end":3627542,"confidence":0.656616899999999947823425827664323151111602783203125},{"sentiment":"NEUTRAL","speaker":"A","text":"It's just gonna be\u2014 yeah, well, fair enough.","start":3628186,"end":3631345,"confidence":0.591821429999999981674818627652712166309356689453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Some people panic and they don't want it, but it's fine.","start":3631750,"end":3634715,"confidence":0.5547570600000000240470399148762226104736328125},{"sentiment":"NEUTRAL","speaker":"B","text":"No, you're not, absolutely.","start":3637097,"end":3638806,"confidence":0.56395779999999995357740090184961445629596710205078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Were other children affected, and did you witness abuse or harm to anyone else?","start":3640330,"end":3644960,"confidence":0.50570090000000000873825456437771208584308624267578125},{"sentiment":"NEGATIVE","speaker":"B","text":"Yes, I witnessed abuse to a few people I was in homes with.","start":3645530,"end":3648530,"confidence":0.85582024000000000985011183729511685669422149658203125},{"sentiment":"NEUTRAL","speaker":"B","text":"I think a lot of people did.","start":3648530,"end":3649440,"confidence":0.77212362999999994972455397146404720842838287353515625},{"sentiment":"NEUTRAL","speaker":"A","text":"I think that happens.","start":3651470,"end":3652150,"confidence":0.70548569999999999335926759158610366284847259521484375},{"sentiment":"NEUTRAL","speaker":"B","text":"I think you've probably heard that a lot.","start":3652370,"end":3654310,"confidence":0.68348109999999995256558804612723179161548614501953125},{"sentiment":"NEUTRAL","speaker":"B","text":"You witness a lot in your own homes, especially when you're young, because even if you're that young, you don't get believed.","start":3654330,"end":3659370,"confidence":0.5326950599999999980127540766261518001556396484375},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't care what anybody says, you don't get believed.","start":3659370,"end":3661250,"confidence":0.77612877000000002336577153982943855226039886474609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, I think that's how they brought out this redress because of Yeah, definitely.","start":3662400,"end":3668290,"confidence":0.63366599999999995151966913908836431801319122314453125},{"sentiment":"NEGATIVE","speaker":"A","text":"And is there any children who you witnessed or witnessed you being abused whose names that you can remember at all?","start":3668774,"end":3674288,"confidence":0.53041130000000002997495585077558644115924835205078125},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":3676455,"end":3676632,"confidence":0.49361873000000000555331780560663901269435882568359375},{"sentiment":"POSITIVE","speaker":"A","text":"Okay, no worries at all, don't worry.","start":3676906,"end":3678437,"confidence":0.7797433000000000280493850368657149374485015869140625},{"sentiment":"NEGATIVE","speaker":"A","text":"Why do you believe that the local authority should have been aware of what was happening?","start":3679323,"end":3684528,"confidence":0.52678524999999998268407352952635847032070159912109375},{"sentiment":"NEUTRAL","speaker":"B","text":"They should have been aware.","start":3685902,"end":3686564,"confidence":0.63828750000000000763833440942107699811458587646484375},{"sentiment":"NEUTRAL","speaker":"B","text":"I think a few of the homes I was in, like Barossie and Newfield, I think the local authority was aware of it.","start":3686693,"end":3692249,"confidence":0.88189989999999995884394365930347703397274017333984375},{"sentiment":"NEGATIVE","speaker":"B","text":"But they couldn't approve it.","start":3693247,"end":3694343,"confidence":0.69762530000000000374171804651268757879734039306640625},{"sentiment":"NEUTRAL","speaker":"B","text":"So I know Balrossie was actually under investigation, I know Newfield not, but I don't think they could in the grave.","start":3696339,"end":3703358,"confidence":0.5785669700000000137407596412231214344501495361328125},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't think, you know, local authorities, they can't approve things they don't deal with.","start":3703455,"end":3707392,"confidence":0.740337550000000010896883395616896450519561767578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":3707795,"end":3708376,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEGATIVE","speaker":"A","text":"Were complaints ever discouraged, ignored, or punished?","start":3715003,"end":3718369,"confidence":0.49521369999999997890682834622566588222980499267578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Nope.","start":3722905,"end":3723133,"confidence":0.486557799999999984752463433324010111391544342041015625},{"sentiment":"NEGATIVE","speaker":"A","text":"And were you ever moved, threatened, or disbelieved because of these complaints?","start":3723590,"end":3728025,"confidence":0.5397686999999999901689307080232538282871246337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Threatened, aye.","start":3730010,"end":3730639,"confidence":0.51407312999999998925915178915602155029773712158203125},{"sentiment":"NEUTRAL","speaker":"A","text":"And what were you threatened with?","start":3731576,"end":3732755,"confidence":0.56957614000000000853418669066741131246089935302734375},{"sentiment":"NEGATIVE","speaker":"B","text":"Well, the staff threatened you to leave, but they kind of threatened to be near disciplinarian.","start":3733740,"end":3738456,"confidence":0.7257259499999999530217564824852161109447479248046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":3741803,"end":3742129,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEGATIVE","speaker":"A","text":"Have you ever reported the abuse to police, an inquiry, a professional, or any authority?","start":3743494,"end":3747884,"confidence":0.54558819999999996763762055707047693431377410888671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Reported it to a couple of the staff, but you only believe.","start":3749372,"end":3751530,"confidence":0.8204580999999999679772599847638048231601715087890625},{"sentiment":"NEGATIVE","speaker":"B","text":"Never reported to police because that was a staff responsibility, reported police back then.","start":3751610,"end":3756376,"confidence":0.565168560000000042009560274891555309295654296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":3756779,"end":3757021,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Why did you move between the different placements, and were the reasons ever explained to you?","start":3758550,"end":3763312,"confidence":0.86315989999999997994706291137845255434513092041015625},{"sentiment":"NEGATIVE","speaker":"B","text":"No, they weren't never explained.","start":3764463,"end":3765548,"confidence":0.5639201000000000352230244970996864140033721923828125},{"sentiment":"NEGATIVE","speaker":"B","text":"They just kept moving me, which I didn't like because it's just\u2014 we get moved about too much.","start":3765597,"end":3774134,"confidence":0.878567639999999983047018758952617645263671875},{"sentiment":"NEGATIVE","speaker":"B","text":"It shouldn't have happened.","start":3774200,"end":3774738,"confidence":0.84411544000000005016914883526624180376529693603515625},{"sentiment":"NEGATIVE","speaker":"B","text":"Obviously you're not going to have a settled life if you keep moving.","start":3776378,"end":3778547,"confidence":0.80398029999999998107540477576549164950847625732421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":3779292,"end":3779551,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Did you ever run away, refuse to return, or ask to be moved?","start":3788618,"end":3793496,"confidence":0.61807895000000001584083975103567354381084442138671875},{"sentiment":"NEUTRAL","speaker":"A","text":"That'll be quite a few times, yes.","start":3794990,"end":3796427,"confidence":0.61757560000000000233200125876464881002902984619140625},{"sentiment":"NEUTRAL","speaker":"A","text":"And what would happen when you ran away?","start":3800283,"end":3801603,"confidence":0.73045919999999997518358441084274090826511383056640625},{"sentiment":"NEUTRAL","speaker":"B","text":"I ran away and tried to run away from Bellrossie and ended up, me and 5 other boys running away from Bellrossie in my pyjamas and actually got to Kirkmaccormick, Port Glasgow and got on a train and actually came to Belkisley, Port Glasgow, in the train in my pyjamas.","start":3803609,"end":3820159,"confidence":0.6954210400000000458220483778859488666057586669921875},{"sentiment":"NEUTRAL","speaker":"A","text":"So you ran away from Bellrossie in your pyjamas?","start":3820966,"end":3824734,"confidence":0.6955862600000000117717036118847317993640899658203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, me and 5 other boys.","start":3825008,"end":3825990,"confidence":0.64802766000000000534697619514190591871738433837890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Hopped on a train?","start":3826070,"end":3827036,"confidence":0.71295520000000001115125769501901231706142425537109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, to Glasgow.","start":3829376,"end":3830106,"confidence":0.63264109999999995626041027207975275814533233642578125},{"sentiment":"NEUTRAL","speaker":"B","text":"That'll be in the police report, because it was\u2014 everybody used to talk, there was 5 of us, me and 5 others.","start":3831063,"end":3836853,"confidence":0.83614456999999997588446376539650373160839080810546875},{"sentiment":"NEUTRAL","speaker":"B","text":"We left Kilmacon, Kilmacon, Port Glasgow's about 68 miles to Kilmacon, and they end up leaving Bullrosey because they didn't like it and end up getting on a train at Port Glasgow, Port Glasgow to Ferguson, and went to my auntie's in Ferguson.","start":3836917,"end":3853949,"confidence":0.52573407000000005329098939910181798040866851806640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Were the police the ones that caught you and returned you?","start":3856050,"end":3858681,"confidence":0.7291176299999999610434997521224431693553924560546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, police picked us up and took us back to Bullrosey, yes.","start":3859395,"end":3861832,"confidence":0.67246660000000002543885102568310685455799102783203125},{"sentiment":"NEGATIVE","speaker":"A","text":"There should have been a police report.","start":3862481,"end":3864024,"confidence":0.498726759999999991190833270593429915606975555419921875},{"sentiment":"NEUTRAL","speaker":"A","text":"There probably is.","start":3865100,"end":3865650,"confidence":0.67200439999999994622470467220409773290157318115234375},{"sentiment":"NEUTRAL","speaker":"A","text":"I'll have to double-check that one.","start":3865699,"end":3867123,"confidence":0.7457415499999999752844814793206751346588134765625},{"sentiment":"NEUTRAL","speaker":"B","text":"It's got to be because they were in my pyjamas and hoosecoat.","start":3867641,"end":3871009,"confidence":0.73574494999999995314965417492203414440155029296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Why did you run away?","start":3872180,"end":3872854,"confidence":0.6150181999999999593597976854653097689151763916015625},{"sentiment":"NEGATIVE","speaker":"A","text":"Just didn't like the place.","start":3873963,"end":3874686,"confidence":0.95764780000000004900329031443106941878795623779296875},{"sentiment":"NEGATIVE","speaker":"B","text":"Just didn't like it.","start":3874783,"end":3875795,"confidence":0.922876299999999982759391059516929090023040771484375},{"sentiment":"NEUTRAL","speaker":"B","text":"We ended up leaving it and then we got returned to the place at about 5 in the morning or something like that.","start":3876374,"end":3882460,"confidence":0.9098646599999999917685045147663913667201995849609375},{"sentiment":"NEUTRAL","speaker":"A","text":"And what happened when you were returned?","start":3883029,"end":3884033,"confidence":0.8775294000000000149697143569937907159328460693359375},{"sentiment":"NEUTRAL","speaker":"B","text":"No, I just totally go to my bed and then they get made to get up 2 hours later for school.","start":3885520,"end":3890000,"confidence":0.72721380000000002130633447450236417353153228759765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Right, okay.","start":3890760,"end":3891880,"confidence":0.54448264999999995694679455482400953769683837890625},{"sentiment":"NEUTRAL","speaker":"B","text":"I remember that.","start":3891880,"end":3892860,"confidence":0.700100359999999977134166329051367938518524169921875},{"sentiment":"POSITIVE","speaker":"B","text":"It was just one of the things that you think about it now, you say that was quite funny, that.","start":3893240,"end":3899860,"confidence":0.75979244999999995258121998631395399570465087890625},{"sentiment":"NEGATIVE","speaker":"A","text":"I shouldn't laugh, but I think it's the thought of 5 kids in their pyjamas getting on a train, nobody asking any questions.","start":3899860,"end":3907790,"confidence":0.6253463999999999689549667891697026789188385009765625},{"sentiment":"NEUTRAL","speaker":"B","text":"No, they just let us on the train, that's it.","start":3908420,"end":3910200,"confidence":0.693017839999999996081214703735895454883575439453125},{"sentiment":"NEUTRAL","speaker":"A","text":"I think that's the part that got me a little bit because I think the first thing I'd do is, why are you in your dramas?","start":3910560,"end":3916568,"confidence":0.52853249999999996067145957567845471203327178955078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Well, that main ticket wasn't written to Morris.","start":3917389,"end":3919595,"confidence":0.58811020000000002738715920713730156421661376953125},{"sentiment":"NEUTRAL","speaker":"B","text":"The train got wrecked, the cart they were in, and they got off at St James's next to Ferguson and walked all the way to Mantis' house, and then Mantis grasped at us and pulled the poles, and we got picked up.","start":3921109,"end":3934839,"confidence":0.5567178999999999877701384320971556007862091064453125},{"sentiment":"NEUTRAL","speaker":"B","text":"There's got to be enough police support because they picked up my pyjamas, no?","start":3939812,"end":3943091,"confidence":0.6015969500000000191874960364657454192638397216796875},{"sentiment":"NEUTRAL","speaker":"B","text":"There's got to be there somewhere.","start":3943171,"end":3943894,"confidence":0.70993793000000005033456318415119312703609466552734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, there should be.","start":3943975,"end":3945019,"confidence":0.59700286000000002406551402600598521530628204345703125},{"sentiment":"NEUTRAL","speaker":"A","text":"What age did you leave the care system?","start":3946000,"end":3948250,"confidence":0.83256596000000004931251851303386501967906951904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"16 and a half, 17, roughly.","start":3949974,"end":3951801,"confidence":0.84676019999999996290540593690820969641208648681640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, and what were your circumstances after?","start":3954081,"end":3958155,"confidence":0.8602079000000000252867948802304454147815704345703125},{"sentiment":"NEUTRAL","speaker":"A","text":"So where did you go once you were released from care?","start":3958220,"end":3960084,"confidence":0.89773106999999996435946059136767871677875518798828125},{"sentiment":"NEGATIVE","speaker":"B","text":"I went to my gran's for 2 months and then I didn't like that and I got my own house.","start":3960962,"end":3964197,"confidence":0.67524474999999994917487811108003370463848114013671875},{"sentiment":"NEUTRAL","speaker":"B","text":"So I've stayed myself since I was\u2014 before I was 17.","start":3965713,"end":3968263,"confidence":0.87844990000000000573976421947008930146694183349609375},{"sentiment":"NEUTRAL","speaker":"B","text":"I've maintained since then.","start":3968328,"end":3969276,"confidence":0.75577119999999997634887449748930521309375762939453125},{"sentiment":"NEGATIVE","speaker":"B","text":"No support after I left.","start":3972730,"end":3974588,"confidence":0.569226299999999962864194458234123885631561279296875},{"sentiment":"NEUTRAL","speaker":"B","text":"There was no support?","start":3975089,"end":3975993,"confidence":0.534888449999999959771912472206167876720428466796875},{"sentiment":"NEUTRAL","speaker":"B","text":"No, I think you should have been supported when you left here.","start":3976640,"end":3978805,"confidence":0.63379350000000000964206492426455952227115631103515625},{"sentiment":"POSITIVE","speaker":"A","text":"I would have to agree, especially when you're\u2014 I was about 16 or so.","start":3980826,"end":3984924,"confidence":0.49970627000000000794699417383526451885700225830078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":3985807,"end":3986241,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"And you think there'd be support there for you.","start":3987013,"end":3988716,"confidence":0.73493419999999998193374040056369267404079437255859375},{"sentiment":"NEGATIVE","speaker":"B","text":"Nah, there wasn't any support, just basically when you're that age, get to fuck and just that's you.","start":3989584,"end":3994784,"confidence":0.8256607000000000251560550168505869805812835693359375},{"sentiment":"NEUTRAL","speaker":"B","text":"No, there's a lot of support now in your wee care.","start":3994960,"end":3998406,"confidence":0.5743618600000000018468426787876524031162261962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I'm now going to move on to the next section, which is all about the impact on your whole experience.","start":3998951,"end":4005266,"confidence":0.76395690000000004982183554602670483291149139404296875},{"sentiment":"NEUTRAL","speaker":"A","text":"So it is going to be, you know, how the combined experience has affected you.","start":4005891,"end":4011277,"confidence":0.7430328999999999961545427140663377940654754638671875},{"sentiment":"NEUTRAL","speaker":"A","text":"So how did the experience affect you at the time in a way of such as your safety, your trust, your confidence, your sleep, behaviour, education, relationships, or your ability to speak up?","start":4011998,"end":4023635,"confidence":0.7451754999999999906634684521122835576534271240234375},{"sentiment":"NEUTRAL","speaker":"B","text":"That's kind of, that's them all.","start":4024746,"end":4027033,"confidence":0.7597903599999999979530684868223033845424652099609375},{"sentiment":"NEUTRAL","speaker":"B","text":"It sticks really in your brain.","start":4027822,"end":4029626,"confidence":0.70941496000000003885332944264519028365612030029296875},{"sentiment":"NEUTRAL","speaker":"B","text":"It's kind of mentally, you know, it's always in your brain.","start":4029674,"end":4032461,"confidence":0.64136830000000000229221086556208319962024688720703125},{"sentiment":"NEUTRAL","speaker":"B","text":"You just sit and think about it.","start":4032815,"end":4034667,"confidence":0.8489557500000000089812601800076663494110107421875},{"sentiment":"NEUTRAL","speaker":"B","text":"That's why I drink as much, because you just can't even no think about it when you were young.","start":4034812,"end":4040256,"confidence":0.50384039999999996606305785462609492242336273193359375},{"sentiment":"NEGATIVE","speaker":"B","text":"Yeah, it's kind of just one of the things you wish you could forget, but you can't.","start":4043500,"end":4047785,"confidence":0.5503864000000000533674437974696047604084014892578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I've got that.","start":4054659,"end":4055719,"confidence":0.68294847000000002967823320432216860353946685791015625},{"sentiment":"NEUTRAL","speaker":"B","text":"It's mainly mentally now, because you're older, it just sticks with you constantly.","start":4056666,"end":4062141,"confidence":0.7397470999999999907714709479478187859058380126953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so that is actually the next question.","start":4062542,"end":4064260,"confidence":0.84403247000000003463782149992766790091991424560546875},{"sentiment":"NEUTRAL","speaker":"A","text":"So how has it affected your mental health?","start":4064309,"end":4066043,"confidence":0.593536559999999990822061590733937919139862060546875},{"sentiment":"NEGATIVE","speaker":"A","text":"Things such as anxiety, depression, trauma symptoms, panic, flashbacks, nightmares, self-harm, or suicidal thoughts?","start":4066316,"end":4073509,"confidence":0.79613685999999994624687360555981285870075225830078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, flashbacks and nightmares and things like that.","start":4074344,"end":4079257,"confidence":0.57202523999999999038124087746837176382541656494140625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, that's kind of\u2014 that's funny, the main things that people don't understand about it.","start":4079642,"end":4085165,"confidence":0.477944580000000007746763230898068286478519439697265625},{"sentiment":"NEGATIVE","speaker":"B","text":"That's kind of\u2014 you do get flashbacks, you get memories, you get mental health problems, things like that.","start":4085743,"end":4091508,"confidence":0.78551610000000005040732276029302738606929779052734375},{"sentiment":"NEUTRAL","speaker":"B","text":"It sticks to you constantly.","start":4091764,"end":4092856,"confidence":0.73352574999999997640287574540707282721996307373046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Have you got any mental health problems, Patrick?","start":4093193,"end":4095040,"confidence":0.54502463000000000992173454505973495543003082275390625},{"sentiment":"NEGATIVE","speaker":"A","text":"No, none diagnosed, just alcohol.","start":4096485,"end":4099391,"confidence":0.5138004400000000249093545789946801960468292236328125},{"sentiment":"NEGATIVE","speaker":"A","text":"Just alcohol.","start":4099634,"end":4100271,"confidence":0.561604800000000015103296391316689550876617431640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, that came back.","start":4100450,"end":4102312,"confidence":0.7018261999999999556365537500823847949504852294921875},{"sentiment":"NEUTRAL","speaker":"B","text":"That's up in court.","start":4102361,"end":4103145,"confidence":0.78802234000000004332520120442495681345462799072265625},{"sentiment":"NEUTRAL","speaker":"A","text":"And would you classify yourself as alcohol dependent or an alcoholic?","start":4106020,"end":4109328,"confidence":0.64194720000000005111218115416704677045345306396484375},{"sentiment":"NEGATIVE","speaker":"A","text":"Alcohol dependent.","start":4110592,"end":4111156,"confidence":0.5467733999999999650043491783435456454753875732421875},{"sentiment":"NEGATIVE","speaker":"A","text":"Alcohol dependent.","start":4111381,"end":4112106,"confidence":0.5467733999999999650043491783435456454753875732421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, I get medication after the doctor for it.","start":4112203,"end":4115344,"confidence":0.81274509999999999809716655363445170223712921142578125},{"sentiment":"POSITIVE","speaker":"A","text":"Okay, no problem.","start":4115892,"end":4117116,"confidence":0.58404654000000000291237256533349864184856414794921875},{"sentiment":"NEGATIVE","speaker":"B","text":"For my stomach, I've damaged my stomach leaning into the drink.","start":4117745,"end":4122547,"confidence":0.92764323999999998004994949951651506125926971435546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Was there ever any substance abuse?","start":4122791,"end":4124354,"confidence":0.68683945999999995724039081324008293449878692626953125},{"sentiment":"NEUTRAL","speaker":"B","text":"No, I've never took drugs.","start":4125513,"end":4126585,"confidence":0.70892710000000003223163957954966463148593902587890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay, never even thought of it.","start":4128644,"end":4130640,"confidence":0.52075810000000000155040424942853860557079315185546875},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't even think I've ever smoked a joint, to be honest with you.","start":4130705,"end":4132898,"confidence":0.5668111000000000121445964396116323769092559814453125},{"sentiment":"POSITIVE","speaker":"A","text":"Fair enough, that's the best way, isn't it?","start":4135639,"end":4137773,"confidence":0.7820519999999999694040297981700859963893890380859375},{"sentiment":"NEGATIVE","speaker":"B","text":"I know, that's kind of\u2014 yeah, when I stayed in Birkdale Park, it was kind of a bad area back in the '90s for drugs and hanging about, but I never even took a necky, mind.","start":4138646,"end":4148545,"confidence":0.7170547000000000448238779426901601254940032958984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, what about any self-harm or suicidal thoughts?","start":4153703,"end":4157322,"confidence":0.60113519999999998066897433091071434319019317626953125},{"sentiment":"NEUTRAL","speaker":"B","text":"I've had suicidal thoughts, aye, but I've never self-harmed, no.","start":4158130,"end":4161285,"confidence":0.497352030000000000509174924445687793195247650146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":4161333,"end":4161511,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":4166981,"end":4167320,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you take any medication for any kind of sleep problems?","start":4167804,"end":4171411,"confidence":0.7691744000000000358596707883407361805438995361328125},{"sentiment":"NEUTRAL","speaker":"B","text":"I've got\u2014 I take sleeping tablets, but that's far.","start":4172353,"end":4176816,"confidence":0.63216890000000003357882860655081458389759063720703125},{"sentiment":"NEGATIVE","speaker":"B","text":"Causing my sciatica in my back and leg.","start":4177143,"end":4178850,"confidence":0.92979679999999997885851144019397906959056854248046875},{"sentiment":"NEGATIVE","speaker":"B","text":"I get sleepless nights a lot.","start":4178914,"end":4180058,"confidence":0.66227066999999995022818666257080622017383575439453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":4180589,"end":4180847,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"How has your experience in care affected any relationships?","start":4182925,"end":4187386,"confidence":0.8050424499999999650157178621157072484493255615234375},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't really have relationships, no.","start":4188497,"end":4190155,"confidence":0.67414940000000000974722524915705434978008270263671875},{"sentiment":"NEGATIVE","speaker":"B","text":"I've not got much friends either because I don't really trust much.","start":4191395,"end":4193875,"confidence":0.846211849999999987659293765318579971790313720703125},{"sentiment":"NEGATIVE","speaker":"B","text":"I'm kind of a loner, and that's kind of\u2014 that affected me being in homes because you don't know who to trust.","start":4195706,"end":4202056,"confidence":0.7404554500000000150095047501963563263416290283203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":4202606,"end":4202946,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"I think I've got one close pal and that's about it.","start":4204560,"end":4208310,"confidence":0.72639109999999995626041027207975275814533233642578125},{"sentiment":"NEGATIVE","speaker":"B","text":"And at my age, at 44, you think you're for funnels.","start":4208360,"end":4210310,"confidence":0.57025515999999998317804283942678011953830718994140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4211900,"end":4212300,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"What about intimacy?","start":4212300,"end":4213260,"confidence":0.83679840000000005328928409653599373996257781982421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Has it ever affected\u2014 has your experience ever affected your ability to be intimate with someone?","start":4213480,"end":4217680,"confidence":0.73578905999999999476557377420249395072460174560546875},{"sentiment":"NEUTRAL","speaker":"B","text":"I've not really been intimate with many people, to be honest with you.","start":4218580,"end":4221810,"confidence":0.6394355000000000455173676527920179069042205810546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":4221840,"end":4222580,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"I've had a couple of relationships, but I don't really tell them nothing, if you know what I mean.","start":4222580,"end":4226860,"confidence":0.74575409999999997534558815459604375064373016357421875},{"sentiment":"NEUTRAL","speaker":"B","text":"I think that you keep it all to yourself.","start":4226860,"end":4229220,"confidence":0.731225849999999955031171339214779436588287353515625},{"sentiment":"NEGATIVE","speaker":"B","text":"It does affect you because some of the women you go out with you don't really tell us nothing, you don't say nothing.","start":4229220,"end":4234653,"confidence":0.5043984999999999718767185186152346432209014892578125},{"sentiment":"NEUTRAL","speaker":"B","text":"So sometimes you're better off just keeping things to yourself.","start":4234992,"end":4238319,"confidence":0.70295863999999996796219647876569069921970367431640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":4240210,"end":4241576,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEGATIVE","speaker":"B","text":"You don't tell anybody about your physical abuse and all that, I've never really done it, no.","start":4242682,"end":4247965,"confidence":0.5434595300000000239748487729229964315891265869140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4248433,"end":4250287,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEGATIVE","speaker":"A","text":"What about your\u2014 obviously you said that you can't really trust people.","start":4250546,"end":4253271,"confidence":0.6938582699999999992002130966284312307834625244140625},{"sentiment":"NEGATIVE","speaker":"A","text":"Would you say that trust is one of the biggest things it has affected?","start":4253433,"end":4256207,"confidence":0.59054773999999998768117848157999105751514434814453125},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":4256937,"end":4257073,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4257447,"end":4257651,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"And what about any isolation?","start":4258618,"end":4259952,"confidence":0.81625616999999994760628396761603653430938720703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you ever find yourself isolating yourself?","start":4260000,"end":4262234,"confidence":0.60943716999999997252501771072275005280971527099609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, I kind of\u2014 I don't really do much.","start":4263038,"end":4266123,"confidence":0.65296560000000003487485855657723732292652130126953125},{"sentiment":"NEGATIVE","speaker":"B","text":"I'm kind of a hussy person.","start":4266188,"end":4267935,"confidence":0.78804474999999996054356188324163667857646942138671875},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm kind of\u2014 I'm not a socializer.","start":4268001,"end":4270090,"confidence":0.66658139999999999059099309306475333869457244873046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":4271740,"end":4272096,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEGATIVE","speaker":"B","text":"I'd rather sit in the house with 10 cans and don't speak to people.","start":4272712,"end":4276844,"confidence":0.756298240000000010496705726836808025836944580078125},{"sentiment":"NEUTRAL","speaker":"B","text":"And that's part of the reason.","start":4278898,"end":4280395,"confidence":0.67623569999999999513562443098635412752628326416015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4281908,"end":4282103,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"And what about your confidence?","start":4283662,"end":4285040,"confidence":0.7604758000000000350837581208907067775726318359375},{"sentiment":"NEGATIVE","speaker":"B","text":"Confidence is low at times.","start":4285745,"end":4288165,"confidence":0.7681810000000000027142732506035827100276947021484375},{"sentiment":"NEUTRAL","speaker":"B","text":"It's not great, my confidence, but as you know, your confidence, sometimes it's good, sometimes it's bad.","start":4288854,"end":4294399,"confidence":0.50792676000000003266876547058927826583385467529296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, it can always flip, can't it?","start":4294623,"end":4296738,"confidence":0.696520000000000027995383788947947323322296142578125},{"sentiment":"NEUTRAL","speaker":"B","text":"It's up and down.","start":4297219,"end":4297732,"confidence":0.6753567000000000319914761348627507686614990234375},{"sentiment":"NEUTRAL","speaker":"B","text":"Aye.","start":4297988,"end":4298084,"confidence":0.52665220000000001476792022003792226314544677734375},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, okay.","start":4298485,"end":4299366,"confidence":0.55090344000000002200323478973587043583393096923828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything else you'd like to say about the effect it's had on relationships, any friendships, anything like that?","start":4300168,"end":4306577,"confidence":0.85804515999999997344360735951340757310390472412109375},{"sentiment":"NEUTRAL","speaker":"A","text":"It's just isolation, basically.","start":4307715,"end":4309061,"confidence":0.62608859999999999512709791815723292529582977294921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Cause it is.","start":4309286,"end":4310611,"confidence":0.54281579999999995944648389922804199159145355224609375},{"sentiment":"NEUTRAL","speaker":"B","text":"It's just a joke.","start":4310692,"end":4311839,"confidence":0.5711344499999999602124489683774299919605255126953125},{"sentiment":"NEGATIVE","speaker":"B","text":"Actually, I know it's a bad thing to say, I think care homes should be shut.","start":4312033,"end":4315280,"confidence":0.8165139999999999620428070556954480707645416259765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Well, back in the day.","start":4319650,"end":4320169,"confidence":0.809081139999999976453182171098887920379638671875},{"sentiment":"POSITIVE","speaker":"B","text":"I don't know what they're like now, right enough, but I've heard a lot of good things about care homes these days.","start":4320250,"end":4324163,"confidence":0.92480130000000004830695843338617123663425445556640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, you kind of question why now.","start":4325550,"end":4327963,"confidence":0.535607900000000025642066248110495507717132568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Aye.","start":4329210,"end":4329291,"confidence":0.52665220000000001476792022003792226314544677734375},{"sentiment":"NEUTRAL","speaker":"A","text":"How has your overall experience affected your education, your work, your opportunities, finances, housing, or day-to-day stability?","start":4330182,"end":4338244,"confidence":0.84397800000000000597566440774244256317615509033203125},{"sentiment":"NEGATIVE","speaker":"B","text":"It's kinda affected them all, 'cause I kinda don't work and things like that.","start":4340148,"end":4344183,"confidence":0.761280540000000005562696969718672335147857666015625},{"sentiment":"NEGATIVE","speaker":"A","text":"You don't work?","start":4344651,"end":4345442,"confidence":0.52886354999999996007176150669693015515804290771484375},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm on disability, aye.","start":4345878,"end":4347347,"confidence":0.57100903999999996774050714520853944122791290283203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":4348758,"end":4348855,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"It affects your confidence, actually.","start":4349242,"end":4350712,"confidence":0.5819881000000000081939788287854753434658050537109375},{"sentiment":"NEGATIVE","speaker":"B","text":"It's kinda sticks in your head and I've tried workin' a couple of times and then things just come into your head and you end up going, \"Ah, I can't do bother with this, I just wind me head.\" Sometimes you depress yourself there thinking about it.","start":4350889,"end":4364140,"confidence":0.5647136600000000061783111959812231361865997314453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":4364550,"end":4365170,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"And then there are times you're all right, if you know what I mean.","start":4365170,"end":4366890,"confidence":0.63092570000000003371809498275979422032833099365234375},{"sentiment":"NEUTRAL","speaker":"A","text":"It's kind of\u2014 No, I understand.","start":4366890,"end":4371540,"confidence":0.73645466999999997792514250249951146543025970458984375},{"sentiment":"POSITIVE","speaker":"B","text":"I'd love company, to be honest with you.","start":4371590,"end":4373210,"confidence":0.8446749000000000062726712712901644408702850341796875},{"sentiment":"NEUTRAL","speaker":"B","text":"I've had a couple of relationships and sometimes the woman go out and you don't look happy, and then at times you look happy.","start":4373210,"end":4379020,"confidence":0.5385769000000000250594212047872133553028106689453125},{"sentiment":"NEGATIVE","speaker":"B","text":"It's just\u2014 I think it's\u2014 I don't know what it is.","start":4379170,"end":4381290,"confidence":0.60242629999999997014725749977515079081058502197265625},{"sentiment":"NEUTRAL","speaker":"B","text":"It's just 50\/50.","start":4381290,"end":4382210,"confidence":0.63643324000000001117172132580890320241451263427734375},{"sentiment":"NEUTRAL","speaker":"B","text":"I think it just comes and goes.","start":4382210,"end":4383350,"confidence":0.66791063999999999989398702382459305226802825927734375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, yeah.","start":4383350,"end":4384390,"confidence":0.493536350000000012538947657958487980067729949951171875},{"sentiment":"NEUTRAL","speaker":"B","text":"It's always there.","start":4384390,"end":4385170,"confidence":0.56399535999999994562159599809092469513416290283203125},{"sentiment":"NEGATIVE","speaker":"A","text":"It's not going away, I don't think.","start":4385170,"end":4386370,"confidence":0.497986819999999996699813209488638676702976226806640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Mr Patrick, is there anything that triggers you?","start":4386666,"end":4389320,"confidence":0.828813400000000033429614632041193544864654541015625},{"sentiment":"NEGATIVE","speaker":"A","text":"Any places, smells, authority figures, institutions, or situations that you would avoid because it triggers you?","start":4389449,"end":4395954,"confidence":0.680005430000000021806272343383170664310455322265625},{"sentiment":"NEGATIVE","speaker":"B","text":"Well, I don't really get much, so I think I don't really know that answer to that.","start":4398280,"end":4401327,"confidence":0.54951669999999996907291688330587930977344512939453125},{"sentiment":"NEUTRAL","speaker":"B","text":"I can't really answer that one.","start":4401456,"end":4402326,"confidence":0.53665119999999999489403990082792006433010101318359375},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, no, that's okay.","start":4402584,"end":4403794,"confidence":0.48245510000000002559517042755032889544963836669921875},{"sentiment":"NEUTRAL","speaker":"A","text":"You don't have to.","start":4403858,"end":4404439,"confidence":0.68383030000000000203641548068844713270664215087890625},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't like being in private places like councils and institutions and things like that.","start":4405788,"end":4410235,"confidence":0.90438943999999998890615415803040377795696258544921875},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't like that.","start":4410300,"end":4410725,"confidence":0.93245199999999994755484067354700528085231781005859375},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't even like going to my doctor's because there's a lot of people about.","start":4412084,"end":4415034,"confidence":0.96692250000000001808331262509454973042011260986328125},{"sentiment":"NEGATIVE","speaker":"B","text":"These are my doctor's phones, mate, because I think I told them I don't like coming to surgeries.","start":4417730,"end":4421607,"confidence":0.7763662000000000062982508097775280475616455078125},{"sentiment":"NEUTRAL","speaker":"A","text":"So would you say that you avoid contact?","start":4424190,"end":4426355,"confidence":0.80292565000000004626912186722620390355587005615234375},{"sentiment":"NEGATIVE","speaker":"B","text":"I avoid contact with people, yes.","start":4427381,"end":4429204,"confidence":0.6443689999999999695745600547525100409984588623046875},{"sentiment":"NEUTRAL","speaker":"B","text":"I think that's in my heart, mate.","start":4431411,"end":4434030,"confidence":0.5430063000000000528189048054628074169158935546875},{"sentiment":"NEGATIVE","speaker":"A","text":"And do you avoid contact with people because of what you went through or because of the aftermath?","start":4434580,"end":4438380,"confidence":0.5500287999999999843936393517651595175266265869140625},{"sentiment":"NEUTRAL","speaker":"B","text":"Could have went away through and after myself.","start":4439674,"end":4441703,"confidence":0.82650440000000002793711928461561910808086395263671875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, I think that even my pal says to me, you need to start getting out now.","start":4441993,"end":4445874,"confidence":0.679740699999999975489117787219583988189697265625},{"sentiment":"NEUTRAL","speaker":"B","text":"And you don't, you don't tell people anything that happens to you.","start":4446679,"end":4449575,"confidence":0.5943749000000000393129084841348230838775634765625},{"sentiment":"POSITIVE","speaker":"B","text":"So yeah, I'm quite happy you've picked them up.","start":4449688,"end":4452226,"confidence":0.95447402999999997330604628587025217711925506591796875},{"sentiment":"NEUTRAL","speaker":"B","text":"That's all you do.","start":4452612,"end":4453463,"confidence":0.63620270000000000987228077065083198249340057373046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, what impact has this experience had on your life overall?","start":4454074,"end":4459136,"confidence":0.88542365999999994574665151958470232784748077392578125},{"sentiment":"NEGATIVE","speaker":"B","text":"I've not got a life basically.","start":4461554,"end":4462601,"confidence":0.86125963999999999298751163223641924560070037841796875},{"sentiment":"NEGATIVE","speaker":"B","text":"To be honest with you, I've not really got a life.","start":4464170,"end":4466670,"confidence":0.6022855000000000291748847303097136318683624267578125},{"sentiment":"NEUTRAL","speaker":"B","text":"My life is basically a loner, been in the house myself and kind of keep myself to myself.","start":4466830,"end":4473870,"confidence":0.69594129999999998492654640358523465692996978759765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":4474510,"end":4475850,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Everybody else has got a life, they go out and socialise, things like that, but you don't want me.","start":4475850,"end":4480210,"confidence":0.467107600000000011686296375046367757022380828857421875},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't know what it is, I don't know.","start":4480210,"end":4481450,"confidence":0.69079049999999997400124129853793419897556304931640625},{"sentiment":"NEGATIVE","speaker":"B","text":"I was kind of hoping it would go away, but no, it's not.","start":4482270,"end":4486370,"confidence":0.6179799999999999737809730504523031413555145263671875},{"sentiment":"NEUTRAL","speaker":"A","text":"What if, so how do you, like, what do you think would have been different about your life had you not have been in care?","start":4486370,"end":4493250,"confidence":0.803699500000000011112888387287966907024383544921875},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't know, I think maybe if I was in care, I would have had a career or had a family or had a normal life, but no, I've not got any of that.","start":4494790,"end":4506675,"confidence":0.48682216000000000377667674911208450794219970703125},{"sentiment":"NEUTRAL","speaker":"B","text":"That might match the care settings I'm in.","start":4506756,"end":4509254,"confidence":0.8106139999999999457003241332131437957286834716796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":4510232,"end":4510538,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEGATIVE","speaker":"B","text":"I've not got a family, I've not got a career, I've not got anything like that.","start":4510714,"end":4515907,"confidence":0.7735970599999999475215872735134325921535491943359375},{"sentiment":"NEUTRAL","speaker":"B","text":"I think if I was in care, this You sit and think to yourself, I might have had a life.","start":4516084,"end":4520994,"confidence":0.705922249999999973368858263711445033550262451171875},{"sentiment":"NEGATIVE","speaker":"B","text":"No, these days, no, you've not got a life.","start":4523540,"end":4525280,"confidence":0.81976455000000003625615363489487208425998687744140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4525747,"end":4525860,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Have you ever received any counselling, therapy, mental health, addiction, GP, hospital, or professional support?","start":4527745,"end":4534621,"confidence":0.75335099999999999287325636032619513571262359619140625},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":4535512,"end":4535593,"confidence":0.49361873000000000555331780560663901269435882568359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":4536710,"end":4536969,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"As I said, you don't tell people, you keep it to yourself.","start":4537454,"end":4539575,"confidence":0.78894549999999996625632547875284217298030853271484375},{"sentiment":"NEGATIVE","speaker":"B","text":"It's another thing that a lot of people don't get out of the tin.","start":4541660,"end":4543897,"confidence":0.7000705000000000399751343138632364571094512939453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Sorry, you talk to your lawyer, I think.","start":4544920,"end":4546680,"confidence":0.6287120600000000170126668308512307703495025634765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, they've got to keep themselves private and confidential.","start":4547270,"end":4550360,"confidence":0.73101150000000003625899580583791248500347137451171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, there's nothing\u2014 there's no judgement about it.","start":4550710,"end":4554370,"confidence":0.7993221999999999827224428372574038803577423095703125},{"sentiment":"NEUTRAL","speaker":"A","text":"People, you tell who you want to tell, and if you don't want to tell anyone, you don't need to.","start":4554370,"end":4558050,"confidence":0.66930144999999996446859995558043010532855987548828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Nobody's\u2014 there's no force in you to tell anyone, do you know what I mean?","start":4558210,"end":4560860,"confidence":0.6474939600000000350377149516134522855281829833984375},{"sentiment":"NEUTRAL","speaker":"A","text":"You don't need to.","start":4561310,"end":4562290,"confidence":0.65854299999999998949107293810811825096607208251953125},{"sentiment":"NEUTRAL","speaker":"A","text":"I know it's your business.","start":4562290,"end":4564180,"confidence":0.69444453999999999904702008279855363070964813232421875},{"sentiment":"POSITIVE","speaker":"B","text":"I don't tell anybody anything, and that's why I'd love to have been able to speak to people now, but now you can Well, I appreciate your bravery speaking to me about it.","start":4564450,"end":4575585,"confidence":0.629705799999999982219378580339252948760986328125},{"sentiment":"POSITIVE","speaker":"A","text":"It helps and it means a lot that you've trusted me with it.","start":4576927,"end":4580017,"confidence":0.951118099999999966343011692515574395656585693359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Have you ever been diagnosed with any relevant health conditions or taken any medication?","start":4582550,"end":4586781,"confidence":0.79324399999999994914645640164962969720363616943359375},{"sentiment":"NEUTRAL","speaker":"A","text":"I take medication just now.","start":4587992,"end":4589220,"confidence":0.8574751000000000455969484391971491277217864990234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, what medication is that?","start":4590157,"end":4591388,"confidence":0.74724800000000002331290716028888709843158721923828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Amitriptyline.","start":4592762,"end":4593318,"confidence":0.6409008000000000482287987324525602161884307861328125},{"sentiment":"NEUTRAL","speaker":"A","text":"And is that your sleeping tablets?","start":4597000,"end":4598388,"confidence":0.800882459999999962718675305950455367565155029296875},{"sentiment":"NEUTRAL","speaker":"A","text":"No, that's sleeping enough to help your mouth.","start":4599269,"end":4601293,"confidence":0.481737169999999992331396470035542733967304229736328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":4602809,"end":4603195,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Any other medications, or is it just the amitriptyline and the sleeping tablets?","start":4604065,"end":4607204,"confidence":0.84498430000000002149107558579999022185802459716796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Quite a few.","start":4607929,"end":4608380,"confidence":0.74600750000000004558131649901042692363262176513671875},{"sentiment":"NEUTRAL","speaker":"B","text":"Some of Aston.","start":4609960,"end":4610603,"confidence":0.68693554000000001114045744543545879423618316650390625},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":4614000,"end":4614258,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"And then there's Cocodamol.","start":4615288,"end":4616367,"confidence":0.733234350000000034697222872637212276458740234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4619708,"end":4619965,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"I used to take that.","start":4624558,"end":4625441,"confidence":0.753194029999999958846501613152213394641876220703125},{"sentiment":"NEUTRAL","speaker":"B","text":"And my Loxican.","start":4627206,"end":4628765,"confidence":0.69698906000000004912209305985015816986560821533203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, I'll just leave them in there for now.","start":4634489,"end":4637981,"confidence":0.79570339999999994962109894913737662136554718017578125},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm sure we'll have on your GP records all of your medicines.","start":4638127,"end":4641635,"confidence":0.8514381600000000549499645785544998943805694580078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4644183,"end":4644523,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Are you receiving support now?","start":4644733,"end":4646349,"confidence":0.8912561500000000247467824010527692735195159912109375},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":4647496,"end":4647722,"confidence":0.49361873000000000555331780560663901269435882568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":4648692,"end":4648773,"confidence":0.49361873000000000555331780560663901269435882568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":4649240,"end":4649497,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there any sibling, relative, friend, partner, or professional who you would like to provide a supporting statement for your claim?","start":4651655,"end":4659777,"confidence":0.91477953999999994660896618370315991342067718505859375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I don't.","start":4660860,"end":4661604,"confidence":0.561901329999999976649860400357283651828765869140625},{"sentiment":"NEUTRAL","speaker":"B","text":"I've not told anybody.","start":4661669,"end":4662525,"confidence":0.7464169000000000497863084092386998236179351806640625},{"sentiment":"NEUTRAL","speaker":"B","text":"I've not said to anybody about it.","start":4662638,"end":4663851,"confidence":0.74899050000000000348876483258209191262722015380859375},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, okay.","start":4664158,"end":4664820,"confidence":0.55090344000000002200323478973587043583393096923828125},{"sentiment":"NEUTRAL","speaker":"B","text":"I spoke to the advice, they kinda said if you've not spoke to anybody, first thing I'll ask is kinda especially your boss.","start":4665855,"end":4673452,"confidence":0.66133169999999996679918012887355871498584747314453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I'm going to ask you the last couple of questions now, so we are close to the end.","start":4674126,"end":4679345,"confidence":0.80610020000000004447571200216771103441715240478515625},{"sentiment":"NEUTRAL","speaker":"A","text":"So why are you applying to the Scottish Redress Scheme, and what would you like to come from telling your storey to the Scottish Government about what you went through?","start":4679907,"end":4687325,"confidence":0.8004405500000000284188672594609670341014862060546875},{"sentiment":"NEUTRAL","speaker":"B","text":"I'd like them to deal with what happened back in the past and actually accept responsibility for no damming up, to help young people in care.","start":4688674,"end":4697457,"confidence":0.64311415000000005104396905153407715260982513427734375},{"sentiment":"NEGATIVE","speaker":"B","text":"Never really done nothing to help people in care homes back in the day.","start":4699950,"end":4703750,"confidence":0.749033199999999954599161355872638523578643798828125},{"sentiment":"NEUTRAL","speaker":"B","text":"I think there should have been something there, but they didn't do that here at the care homes in Baroda, did they?","start":4710300,"end":4714320,"confidence":0.5675260399999999538778183705289848148822784423828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4714320,"end":4715720,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"And what would you like to come from, like, telling your storey?","start":4715720,"end":4718660,"confidence":0.88479202999999995160607113575679250061511993408203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Like, where\u2014 what do you want people to know from telling your storey?","start":4718660,"end":4722360,"confidence":0.75346290000000004649649554266943596303462982177734375},{"sentiment":"NEGATIVE","speaker":"B","text":"I want them to know what happened back in the day, and I don't want people just to ignore what happened back in the day, because a lot of people just ignore it.","start":4723420,"end":4729380,"confidence":0.51155673999999995427145904614008031785488128662109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Go, 'It happened back in the day, but it's the past.' It's not the past.","start":4729700,"end":4733630,"confidence":0.64237219999999994879402720471262000501155853271484375},{"sentiment":"NEGATIVE","speaker":"B","text":"It's not the past for people that suffered it.","start":4733630,"end":4735720,"confidence":0.656195340000000015834302757866680622100830078125},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, absolutely.","start":4735750,"end":4736690,"confidence":0.5014298999999999839616293684230186045169830322265625},{"sentiment":"NEUTRAL","speaker":"B","text":"It's actually\u2014 it's in the future.","start":4736690,"end":4738190,"confidence":0.71013457000000002050654757113079540431499481201171875},{"sentiment":"NEGATIVE","speaker":"B","text":"It's still in their heads, and it's still in\u2014 I know a few people in homes that have been homes that committed suicide through all this and all that.","start":4738190,"end":4744790,"confidence":0.82283640000000002334701321160537190735340118408203125},{"sentiment":"NEGATIVE","speaker":"B","text":"Yeah, that's actually\u2014 I don't understand why people say, 'Oh, that was years ago, just ignore it,' and all that.","start":4744790,"end":4750510,"confidence":0.77789253000000002646885377544094808399677276611328125},{"sentiment":"NEUTRAL","speaker":"B","text":"It's just\u2014 it's not something you can ignore.","start":4750560,"end":4752240,"confidence":0.58780149999999997678656882271752692759037017822265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":4752310,"end":4752760,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"It's there on some people's memories, that's what it is.","start":4755150,"end":4758040,"confidence":0.7723240000000000105018216345342807471752166748046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4759972,"end":4762961,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"And what would acknowledgement mean to you?","start":4766223,"end":4767846,"confidence":0.78145739999999996872048768636886961758136749267578125},{"sentiment":"NEUTRAL","speaker":"A","text":"So what would the Scottish government acknowledging what you went through mean to you?","start":4767990,"end":4771475,"confidence":0.788876530000000020237393982824869453907012939453125},{"sentiment":"NEUTRAL","speaker":"B","text":"It'd mean a lot if you get an apology off them and admitted that the care homes back in the day, when they should have been, it shouldn't have been happening.","start":4772784,"end":4781241,"confidence":0.4795141499999999723513610661029815673828125},{"sentiment":"NEGATIVE","speaker":"B","text":"There should have been rules, there should have been people checking up in care homes they should have been hanged on the gallows back in the day.","start":4781339,"end":4786850,"confidence":0.73496704999999995511217321109143085777759552001953125},{"sentiment":"POSITIVE","speaker":"B","text":"I'm glad it should have happened back in the day.","start":4787210,"end":4789080,"confidence":0.851794799999999963091568133677355945110321044921875},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, see, they should have been monitored more closely.","start":4789990,"end":4793080,"confidence":0.514656360000000034915501601062715053558349609375},{"sentiment":"NEGATIVE","speaker":"B","text":"Ah, because it's just\u2014 you want the Scottish government to take responsibility, but I think when I'm bringing out the red vest map, they're taking some kind of responsibility, but they're not taking it all.","start":4793650,"end":4804080,"confidence":0.54523880000000002343796268178266473114490509033203125},{"sentiment":"NEUTRAL","speaker":"B","text":"They're just saying, we'll give you compensation, that's it.","start":4804470,"end":4807770,"confidence":0.791661139999999985406020641676150262355804443359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, and it's and we'll get an apology.","start":4807770,"end":4810472,"confidence":0.690280739999999948253162074252031743526458740234375},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't think that's enough.","start":4810637,"end":4811515,"confidence":0.8111433999999999588936816508066840469837188720703125},{"sentiment":"NEUTRAL","speaker":"B","text":"I actually think they should have done something back then.","start":4813700,"end":4816811,"confidence":0.73507595000000003349072130731656216084957122802734375},{"sentiment":"NEGATIVE","speaker":"B","text":"It's just politicians and governments, they just, they don't care about the public.","start":4818428,"end":4822868,"confidence":0.9396468399999999832061803317628800868988037109375},{"sentiment":"NEGATIVE","speaker":"B","text":"They never have.","start":4823355,"end":4823746,"confidence":0.47663504000000000981884795692167244851589202880859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4825880,"end":4826034,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything else that you would like Redress Scotland to understand about what happened or the harm that you lived with?","start":4836523,"end":4842199,"confidence":0.65125686000000004849397328143822960555553436279296875},{"sentiment":"NEUTRAL","speaker":"B","text":"I'd like them to understand what happened, completely.","start":4843486,"end":4845451,"confidence":0.7391919000000000128380861497134901583194732666015625},{"sentiment":"NEGATIVE","speaker":"B","text":"I hope it doesn't happen to other people.","start":4845821,"end":4848334,"confidence":0.580760900000000024334667614311911165714263916015625},{"sentiment":"NEGATIVE","speaker":"B","text":"It's running behind me, it's mentally invasive, it just stays with you, it just doesn't go away.","start":4848559,"end":4854290,"confidence":0.515154499999999959669594318256713449954986572265625},{"sentiment":"NEGATIVE","speaker":"B","text":"I think that's why they brought Redress up, because the Scottish government knew it was wrong and they brought that up.","start":4854917,"end":4860401,"confidence":0.7496618600000000132155264509492553770542144775390625},{"sentiment":"NEUTRAL","speaker":"B","text":"I brought that to you people for conversation.","start":4860560,"end":4862490,"confidence":0.85009480000000003929727654394810087978839874267578125},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't think conversation's enough.","start":4862880,"end":4864470,"confidence":0.84194815000000000626556584393256343901157379150390625},{"sentiment":"NEGATIVE","speaker":"A","text":"No, it's nowhere near justice.","start":4865620,"end":4868180,"confidence":0.75565899999999996961008719154051505029201507568359375},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't think you've got to obey the conversation.","start":4868300,"end":4869220,"confidence":0.5238592600000000487625584355555474758148193359375},{"sentiment":"NEUTRAL","speaker":"B","text":"I mean, it's just\u2014 it might make your life a wee bit happier and make you better and that, but it's not going to bring back your youth and your young and maybe your future and that.","start":4870220,"end":4880720,"confidence":0.482287799999999988731502753580571152269840240478515625},{"sentiment":"NEGATIVE","speaker":"B","text":"Your future's basically fucked, if you know what I mean.","start":4880720,"end":4883000,"confidence":0.9658896999999999621877577737905085086822509765625},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, I don't think they understand that.","start":4883120,"end":4886200,"confidence":0.7449670999999999931873162495321594178676605224609375},{"sentiment":"NEUTRAL","speaker":"B","text":"I think they're just saying we'll give you compensation, that's it.","start":4887970,"end":4890860,"confidence":0.7725146400000000301844238492776639759540557861328125},{"sentiment":"NEUTRAL","speaker":"B","text":"We'll give you an apology, that's you.","start":4890860,"end":4892510,"confidence":0.65580355999999995209037706445087678730487823486328125},{"sentiment":"POSITIVE","speaker":"B","text":"That's it, baby, that's you.","start":4893720,"end":4895840,"confidence":0.514227149999999966212271829135715961456298828125},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't think that's enough, man.","start":4895840,"end":4897790,"confidence":0.86477579999999998339177409434341825544834136962890625},{"sentiment":"NEUTRAL","speaker":"B","text":"No, I think it should have been dealt with years ago.","start":4897920,"end":4900110,"confidence":0.5656484999999999985220711096189916133880615234375},{"sentiment":"NEUTRAL","speaker":"B","text":"I think it was 2000, was it 2022?","start":4900680,"end":4903970,"confidence":0.8874467999999999801019612277741543948650360107421875},{"sentiment":"NEUTRAL","speaker":"B","text":"They brought this up.","start":4904080,"end":4904750,"confidence":0.67654069999999999485140733668231405317783355712890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, they did this scheme.","start":4906180,"end":4908100,"confidence":0.611705900000000024618884708615951240062713623046875},{"sentiment":"NEUTRAL","speaker":"B","text":"That should have been years before that.","start":4908160,"end":4910440,"confidence":0.59875493999999995775596062230761162936687469482421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Absolutely.","start":4910440,"end":4911880,"confidence":0.465044979999999996689297176999389193952083587646484375},{"sentiment":"NEUTRAL","speaker":"A","text":"And dealt with before that.","start":4911880,"end":4912920,"confidence":0.77141154000000000667824906486202962696552276611328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there anything important that we haven't covered today?","start":4914095,"end":4916305,"confidence":0.59380555000000001530935378468711860477924346923828125},{"sentiment":"NEUTRAL","speaker":"B","text":"No, I think we've covered quite a lot.","start":4917322,"end":4919403,"confidence":0.69589394000000004414374643602059222757816314697265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, is there any\u2014 I've spoken for much of years.","start":4919645,"end":4923156,"confidence":0.80824050000000002835776058418559841811656951904296875},{"sentiment":"POSITIVE","speaker":"A","text":"Well, do you know what, I'm glad that you were able to do so with me.","start":4924258,"end":4926787,"confidence":0.93758430000000003712301577252219431102275848388671875},{"sentiment":"POSITIVE","speaker":"A","text":"It's just, it's me, I just make people feel really comfortable.","start":4926868,"end":4929428,"confidence":0.805107299999999970196995491278357803821563720703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there any wording that you would like to have handled carefully?","start":4931229,"end":4933487,"confidence":0.88288759999999999461550714840996079146862030029296875},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":4935214,"end":4935295,"confidence":0.49361873000000000555331780560663901269435882568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"No?","start":4935684,"end":4935781,"confidence":0.6175194999999999989626076057902537286281585693359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":4935943,"end":4936186,"confidence":0.58435183999999995574370359463500790297985076904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"How are you feeling?","start":4937708,"end":4938469,"confidence":0.8447047500000000042064129956997931003570556640625},{"sentiment":"NEGATIVE","speaker":"B","text":"I could see a lot of phone numbers, but I just couldn't.","start":4938534,"end":4940640,"confidence":0.73967992999999998549043311868445016443729400634765625},{"sentiment":"NEGATIVE","speaker":"A","text":"You should not.","start":4941469,"end":4941985,"confidence":0.69164440000000004804547870662645436823368072509765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Tell them you've changed your mind.","start":4943502,"end":4944567,"confidence":0.6970832000000000139294797918410040438175201416015625},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm not really a hater.","start":4945212,"end":4946939,"confidence":0.72293996999999998731567529830499552190303802490234375},{"sentiment":"NEGATIVE","speaker":"B","text":"I don't like swearing much.","start":4948338,"end":4949359,"confidence":0.9237919999999999465245537066948600113391876220703125},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm not a big swearer.","start":4949538,"end":4950397,"confidence":0.55867666000000004711267820312059484422206878662109375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, only when necessary, eh?","start":4950445,"end":4953606,"confidence":0.73006033999999997430307985268882475793361663818359375},{"sentiment":"NEUTRAL","speaker":"B","text":"I know, Celtic's playing tonight.","start":4954384,"end":4956670,"confidence":0.76760507000000000044082071326556615531444549560546875},{"sentiment":"NEUTRAL","speaker":"A","text":"You've just signed that Alex Oxlade-Chamberlain, haven't you?","start":4958588,"end":4961831,"confidence":0.7738218999999999514471937800408340990543365478515625},{"sentiment":"NEUTRAL","speaker":"B","text":"He's been there for the last year.","start":4962702,"end":4963590,"confidence":0.797432600000000046946979637141339480876922607421875},{"sentiment":"NEUTRAL","speaker":"B","text":"He's been there over a year now.","start":4963703,"end":4964735,"confidence":0.7360200999999999549316953562083654105663299560546875},{"sentiment":"NEUTRAL","speaker":"A","text":"I thought it was only a couple of months.","start":4965445,"end":4966574,"confidence":0.62370409999999998351682961583719588816165924072265625},{"sentiment":"NEGATIVE","speaker":"A","text":"That's how far behind I am.","start":4966970,"end":4968605,"confidence":0.78853183999999998388119593073497526347637176513671875},{"sentiment":"NEUTRAL","speaker":"B","text":"He signed last\u2014 when did he sign?","start":4969310,"end":4971474,"confidence":0.912321570000000026112729756277985870838165283203125},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know, just now?","start":4971811,"end":4972853,"confidence":0.6994884999999999575237552562612108886241912841796875},{"sentiment":"NEUTRAL","speaker":"B","text":"August?","start":4973077,"end":4973318,"confidence":0.82873154000000004426595978657132945954799652099609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Oh, was it?","start":4973815,"end":4974215,"confidence":0.7819430000000000546833689440973103046417236328125},{"sentiment":"NEGATIVE","speaker":"B","text":"Oh God.","start":4974873,"end":4975546,"confidence":0.48049986000000000085918827608111314475536346435546875},{"sentiment":"NEUTRAL","speaker":"B","text":"He signed in January.","start":4975899,"end":4976780,"confidence":0.88676319999999997367723381103132851421833038330078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Ah.","start":4977726,"end":4977774,"confidence":0.57085390000000002519442432458163239061832427978515625},{"sentiment":"NEUTRAL","speaker":"B","text":"A year's deal.","start":4979249,"end":4979842,"confidence":0.67215020000000003097540002272580750286579132080078125},{"sentiment":"NEUTRAL","speaker":"B","text":"A year's deal.","start":4980051,"end":4981686,"confidence":0.67215020000000003097540002272580750286579132080078125},{"sentiment":"NEUTRAL","speaker":"B","text":"They just give him a new year's contract.","start":4981750,"end":4983578,"confidence":0.80980949999999995991828427577274851500988006591796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Was it?","start":4984555,"end":4984764,"confidence":0.8071844999999999714646037318743765354156494140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, you won the last cup, didn't you?","start":4985341,"end":4987040,"confidence":0.6766310300000000221842810788075439631938934326171875},{"sentiment":"POSITIVE","speaker":"B","text":"I won the last one, won the weekend off.","start":4988227,"end":4990567,"confidence":0.832937400000000049971049520536325871944427490234375},{"sentiment":"POSITIVE","speaker":"A","text":"You're doing pretty well for the start of this season.","start":4990711,"end":4992699,"confidence":0.95811279999999998668869238827028311789035797119140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Not so much.","start":4993983,"end":4995357,"confidence":0.50780890000000000750191020415513776242733001708984375},{"sentiment":"POSITIVE","speaker":"A","text":"That's a good point.","start":4996634,"end":4998363,"confidence":0.921371759999999984103169481386430561542510986328125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I like the football.","start":4999462,"end":5000367,"confidence":0.4774766599999999971970510159735567867755889892578125},{"sentiment":"NEUTRAL","speaker":"A","text":"I try and keep up with a bit of it.","start":5000464,"end":5001740,"confidence":0.7733477399999999502000491702347062528133392333984375},{"sentiment":"POSITIVE","speaker":"B","text":"My favourite player years ago when I was young was Alan Shearer.","start":5003240,"end":5005708,"confidence":0.91194856000000001916561132020433433353900909423828125},{"sentiment":"POSITIVE","speaker":"B","text":"I liked him.","start":5006079,"end":5006418,"confidence":0.78874929999999998653237298640306107699871063232421875},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm from Newcastle.","start":5006967,"end":5007806,"confidence":0.86619740000000000623714413450215943157672882080078125},{"sentiment":"POSITIVE","speaker":"A","text":"I loved Shearer.","start":5009132,"end":5009958,"confidence":0.96196910000000002138875743185053579509258270263671875},{"sentiment":"POSITIVE","speaker":"A","text":"Shearer was brilliant.","start":5010272,"end":5010883,"confidence":0.7783362000000000335830918629653751850128173828125},{"sentiment":"NEUTRAL","speaker":"B","text":"He played with Chris Sutton at Blackburn.","start":5012280,"end":5013948,"confidence":0.91362244000000003563144446161459200084209442138671875},{"sentiment":"NEUTRAL","speaker":"B","text":"He was\u2014 Yeah, he did.","start":5014012,"end":5015535,"confidence":0.7553323499999999857124066693359054625034332275390625},{"sentiment":"NEUTRAL","speaker":"B","text":"Chris Sutton played for Celtic, sure.","start":5016441,"end":5017737,"confidence":0.86844989999999999685798002246883697807788848876953125},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, Shearer was good.","start":5018646,"end":5019882,"confidence":0.89457949999999997192645651011844165623188018798828125},{"sentiment":"POSITIVE","speaker":"A","text":"I liked them, Shola Myobi.","start":5020910,"end":5024763,"confidence":0.9155708000000000179596781890722922980785369873046875},{"sentiment":"POSITIVE","speaker":"A","text":"He was good.","start":5025228,"end":5026272,"confidence":0.93175065999999995280944631304009817540645599365234375},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, one of the best players with Newcastle I've seen ever was Faustino Asprilla.","start":5026448,"end":5031505,"confidence":0.9534924000000000177124093170277774333953857421875},{"sentiment":"POSITIVE","speaker":"B","text":"Yes.","start":5031906,"end":5032211,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, him and Genoa were brilliant.","start":5032789,"end":5035358,"confidence":0.9203894999999999715356580054503865540027618408203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, yeah.","start":5035679,"end":5036770,"confidence":0.493536350000000012538947657958487980067729949951171875},{"sentiment":"NEGATIVE","speaker":"A","text":"I mean, I think they were\u2014 we have had some good teams, but this, this, I think this season is going to be a struggle.","start":5036883,"end":5045182,"confidence":0.5674962999999999535560846197768114507198333740234375},{"sentiment":"NEGATIVE","speaker":"A","text":"I know, that's why I'm a bit gutted.","start":5045696,"end":5047234,"confidence":0.8350395600000000140283873406588099896907806396484375},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm not clutching on straws to this season, I'll tell you that.","start":5047298,"end":5050439,"confidence":0.67605389999999998540403112201602198183536529541015625},{"sentiment":"NEUTRAL","speaker":"B","text":"Sold Tonali, sold Guevara, sold Isaac last year, sold Gobert to Barcelona.","start":5051160,"end":5058003,"confidence":0.8375510999999999928178340269369073212146759033203125},{"sentiment":"NEUTRAL","speaker":"B","text":"I know, sold about 300+ million pounds worth of players.","start":5058436,"end":5061657,"confidence":0.6613533000000000328100213664583861827850341796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, and haven't even bought anyone proper yet.","start":5061881,"end":5063836,"confidence":0.491435400000000022213697548068012110888957977294921875},{"sentiment":"NEUTRAL","speaker":"A","text":"I know.","start":5064605,"end":5064717,"confidence":0.5131721000000000199037231141119264066219329833984375},{"sentiment":"NEUTRAL","speaker":"A","text":"I've bought someone actually, bought someone from Benfica.","start":5065022,"end":5067746,"confidence":0.87645309999999998495923136943019926548004150390625},{"sentiment":"NEUTRAL","speaker":"B","text":"Ah, a right-back?","start":5068612,"end":5069349,"confidence":0.85535579999999999945003992252168245613574981689453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":5069829,"end":5070551,"confidence":0.54914479999999998849347093710093759000301361083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"The guys that own Newcastle are richer than Man City.","start":5071272,"end":5073662,"confidence":0.59587497000000000380026676793931983411312103271484375},{"sentiment":"NEGATIVE","speaker":"A","text":"Can't spend it though, can we?","start":5074480,"end":5075618,"confidence":0.55714357000000003239392754039727151393890380859375},{"sentiment":"NEUTRAL","speaker":"A","text":"I know.","start":5076468,"end":5076709,"confidence":0.5131721000000000199037231141119264066219329833984375},{"sentiment":"NEGATIVE","speaker":"A","text":"It's all this financial fair play, but it's not fair, is it?","start":5076821,"end":5079468,"confidence":0.80535860000000003555697958290693350136280059814453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Well, if we just sell a few of our players, I think we'd be able to spend that.","start":5080238,"end":5084119,"confidence":0.80890994999999998871231809971504844725131988525390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, you'd like to think so, wouldn't you?","start":5084247,"end":5085803,"confidence":0.70009209999999999496367308893240988254547119140625},{"sentiment":"NEGATIVE","speaker":"A","text":"But apparently not.","start":5085851,"end":5086653,"confidence":0.5881016999999999494974645131151191890239715576171875},{"sentiment":"NEUTRAL","speaker":"A","text":"So we'll see how this season goes.","start":5086750,"end":5088626,"confidence":0.80140350000000004637712436306173913180828094482421875},{"sentiment":"NEUTRAL","speaker":"A","text":"It might be that I ring you in a few months to tell you Redress's decision and we're relegated already.","start":5088674,"end":5093775,"confidence":0.82689550000000000551381162949837744235992431640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, God.","start":5093983,"end":5094464,"confidence":0.475066959999999982589002911481657065451145172119140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Patrick, how are you feeling after discussing all of this?","start":5094897,"end":5099853,"confidence":0.84099025000000005025668770031188614666461944580078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Aye, aye, I think it'll go.","start":5100687,"end":5103572,"confidence":0.60110300000000005393729907154920510947704315185546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, and do you feel safe to be ending the call with me?","start":5104533,"end":5107995,"confidence":0.81186340000000001282387529499828815460205078125},{"sentiment":"POSITIVE","speaker":"B","text":"Yes, aye, it's better.","start":5108941,"end":5109983,"confidence":0.8626413299999999839684505786863155663013458251953125},{"sentiment":"POSITIVE","speaker":"A","text":"Couldn't wait to speak to you.","start":5110544,"end":5112659,"confidence":0.9557338399999999456468913194839842617511749267578125},{"sentiment":"POSITIVE","speaker":"A","text":"I'm glad.","start":5112787,"end":5113348,"confidence":0.9593134500000000119968035505735315382480621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Is there someone you can contact for support if you need any support?","start":5113861,"end":5117035,"confidence":0.88236546999999998508457110801828093826770782470703125},{"sentiment":"POSITIVE","speaker":"B","text":"I've got a good pal, he's back in the East Midlands, he comes in quite a lot.","start":5118076,"end":5122275,"confidence":0.91552054999999998852189264653134159743785858154296875},{"sentiment":"POSITIVE","speaker":"A","text":"Oh, that's good, I'm glad.","start":5122644,"end":5123942,"confidence":0.98490580000000005345128784028929658234119415283203125},{"sentiment":"NEUTRAL","speaker":"A","text":"So I'm now going to quickly explain the next steps to you just so that you have a rough idea.","start":5124135,"end":5130193,"confidence":0.81478554000000003032511131095816381275653839111328125},{"sentiment":"NEUTRAL","speaker":"A","text":"So after this call, I'm going to go away and I'm going to neaten up because I've taken it down as notes.","start":5130817,"end":5134775,"confidence":0.7856113000000000123890231407131068408489227294921875},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm going to write it into a full statement.","start":5134839,"end":5136617,"confidence":0.83896409999999999040909415271016769111156463623046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Once that's done, it'll be emailed over to you, so you'll get your statement and you'll get a payment authority letter, and it's just so you can read through it, make sure you're happy with it.","start":5137483,"end":5147688,"confidence":0.65409159999999999524078475587884895503520965576171875},{"sentiment":"NEUTRAL","speaker":"A","text":"You'll sign the statement and the payment authority letter, and that'll get sent back to us.","start":5148281,"end":5153488,"confidence":0.9189147399999999521469362662173807621002197265625},{"sentiment":"NEUTRAL","speaker":"A","text":"We'll then send it off to Redress, and you'll have to do an identification verification So it's literally a 20-second WhatsApp video call where our head solicitor and my manager joins the call with you, and you'll hold your ID up to your face and they'll say yep, and then it's done.","start":5153729,"end":5171502,"confidence":0.84372795000000000431583657700684852898120880126953125},{"sentiment":"POSITIVE","speaker":"A","text":"Okay, it's really, really quick.","start":5172015,"end":5174643,"confidence":0.63744140000000004686597776526468805968761444091796875},{"sentiment":"NEUTRAL","speaker":"A","text":"It's in like 20 seconds and then it's done.","start":5175381,"end":5177015,"confidence":0.81528986000000003286913852207362651824951171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, we don't really hang about with it.","start":5177064,"end":5178666,"confidence":0.72838469999999999604511913275928236544132232666015625},{"sentiment":"POSITIVE","speaker":"A","text":"No problem.","start":5179468,"end":5179868,"confidence":0.6486831299999999966843233778490684926509857177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Are you happy with how the next steps have been explained?","start":5180109,"end":5182193,"confidence":0.85840879999999997185256006559939123690128326416015625},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":5183058,"end":5183315,"confidence":0.461038679999999978509350739841465838253498077392578125},{"sentiment":"POSITIVE","speaker":"A","text":"Perfect.","start":5183876,"end":5184372,"confidence":0.76724212999999996664968193726963363587856292724609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, that is your witness statement complete, Patrick.","start":5184437,"end":5187145,"confidence":0.865278800000000014591705621569417417049407958984375},{"sentiment":"NEUTRAL","speaker":"A","text":"So I will, like I said, go away, write this up, and I will contact you when it is ready for you to read through and sign, okay?","start":5188270,"end":5195149,"confidence":0.85792889999999999428581531901727430522441864013671875},{"sentiment":"POSITIVE","speaker":"A","text":"That's brilliant, thanks, you're welcome.","start":5195921,"end":5196917,"confidence":0.988928299999999982361487127491272985935211181640625},{"sentiment":"POSITIVE","speaker":"A","text":"Alright, thank you very much for your time and thank you for trusting me to open up to me, okay?","start":5196966,"end":5200984,"confidence":0.96564039999999995433910271458444185554981231689453125},{"sentiment":"POSITIVE","speaker":"A","text":"No problem, enjoy your day.","start":5201563,"end":5202527,"confidence":0.9639506300000000305061576000298373401165008544921875},{"sentiment":"POSITIVE","speaker":"A","text":"You enjoy the rest of your day too, Patrick.","start":5202816,"end":5204376,"confidence":0.927699300000000004473577064345590770244598388671875},{"sentiment":"NEUTRAL","speaker":"A","text":"I'll speak to you soon.","start":5204440,"end":5205260,"confidence":0.80674475000000001045918907038867473602294921875},{"sentiment":"POSITIVE","speaker":"A","text":"Thank you, bye-bye.","start":5205886,"end":5206610,"confidence":0.62646246000000005427210680863936431705951690673828125},{"sentiment":"NEUTRAL","text":"Bye.","start":5206770,"end":5207028,"confidence":0.51374507000000002587825065347715280950069427490234375,"speaker":null}], `error` = ?, `synapse_transcripts`.`updated_at` = 2026-08-18 15:33:06 where `recording_id` = 4182) {"exception":"[object] (Illuminate\\Database\\QueryException(code: 22001): SQLSTATE[22001]: String data, right truncated: 1406 Data too long for column 'raw_transcript' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_ha, SQL: update `synapse_transcripts` set `status` = completed, `raw_transcript` = [A 00:02]: Hi there, can I speak to Patrick Bishop? Hi Patrick, it's Leah calling from MMA Legal to do your witness statement. Is now still a good time for you?
[B 00:11]: Yes, it was.
[A 00:12]: Perfect. Before I start, I do just have to let you know that call is recorded for training and monitoring purposes, and for data protection, could you confirm your date of birth and your postcode for me please?
[B 00:25]: 10th of August 1993, postcode PSD1NH.
[A 00:28]: Amazing, thank you very much. So just before I get into the actual witness statement itself, I'm just going to ask you a couple of questions just so I know that we can still continue. Let me just get them up. Have you previously made any civil claim, criminal injuries claim, redress application, complaint, police report, inquiry statement, or claim to another scheme about any abuse received in care?
[B 00:55]: No.
[A 00:56]: No. Have you ever received any payment, apology, settlement, or decision? No. No. Okay, no worries at all. And are you comfortable and happy to continue today?
[B 01:14]: Yes, that's all.
[A 01:16]: Yeah. Do you need anyone with you or any other adjustments?
[B 01:21]: No, actually, no. I just like doing things myself.
[A 01:24]: Okay, fair enough. Do you understand that the purpose of the statement is to be sent to redress and agree that it can be used for your redress application and any supporting evidence?
[B 01:35]: Yes, I know that.
[A 01:36]: Perfect. I've created a bit of a chronology of care, so a bit of a timeline of your care settings. I would like to go through that with you first just to ensure that I'm not missing any, okay? Okay, so in 1992 I have Griff Children's Home.
[B 01:57]: Great, that's good.
[A 01:58]: Greif, sorry, that's my, that's my bad. I've got Greif Children's Home. I'm not very good at the pronunciation part. And then in 1994 I've got a Beach Avenue.
[B 02:11]: Beach Avenue was before Greif.
[A 02:14]: Before Greif?
[B 02:15]: Yes.
[A 02:16]: Okay, um, you just bear with me. Okay, so from the care records that we've received, it only states that Greif was the first one. So are you saying that there was Beech before Greif?
[B 02:54]: No, I just can't remember, but I'm sure Beech Avenue was before Greif. But my granny died when she died, 1991, '92, so it might be right then. Okay, that's what I meant to hear.
[A 03:12]: Um, I mean, the, the records that we have do show— so it was Grieve Children's Home in 1992.
[B 03:20]: Yes.
[A 03:21]: And then returned back to your mother.
[B 03:25]: Yes.
[A 03:25]: And then back into care in April 1994, and that was into Beech Avenue.
[B 03:32]: Right. Yes, that might be right. Yes.
[A 03:34]: Okay, no problem. And I've then got, after Beach Avenue, I've got Newfield Resource Centre.
[B 03:41]: Yes, that's right.
[A 03:42]: Yes, in the Campsie unit.
[B 03:45]: Yes, that's Campsie. And so if I was on— and that's in Johnstone.
[A 03:51]: Yes, I've then got Balrossie.
[B 03:54]: Yes, that's Balrossie Boys' Home, but end up— they call it Rossie Home now because it's shut.
[A 04:01]: Yes, I've then got Kibble.
[B 04:03]: Yes, that's it. I've been great. I've just messed up.
[A 04:06]: No, that's okay, don't worry. I just wanted to clarify before we continued. I would hate for us to get halfway down and then, uh, missing something.
[B 04:14]: I think quite a few, so like 5 or something.
[A 04:18]: It looks like 1, 2— yeah, it looks like 5. And then after Kibble, you were released, uh, to relatives or friends?
[B 04:29]: Yes, I stayed with my gran for a couple of months and then I got my own house.
[A 04:32]: Okay, perfect. Well, if that's all correct, then let's crack on.
[B 04:36]: Okay.
[A 04:38]: I know you'll have to excuse any of my pronunciations. I'm not the best at this.
[B 04:43]: Some things I can't pronounce.
[A 04:47]: It's that most of it is like the towns and the city names.
[B 04:51]: I'm like One of them's in Culmacolm, one of them's in Johnstone, one of them's in Bridgerear, one of them's in Paisley, and one of them's in Hunterhall, that's in Paisley.
[A 05:02]: Yeah, well, I spent the first couple of months doing this job calling Renfrewshire, Roofrenshire. I think there was a few times I said North Ayrshire was North Asia, so, you know, we've got there now though. Okay, so I just want to let you know that you are in complete control of this meeting. You can take a break, skip a question, or ask me to reword anything. Please note that some questions can be upsetting because they do concern your care in time and its impact, okay?
[B 05:39]: Yes, I know.
[A 05:40]: So where did you grow up and who did you live with before you went into care?
[B 05:45]: I lived with my mum before I moved here. I lived with my gran, and eventually she died. I was always with my mum on and off, and then I was with my gran on and off. I was kind of, I wasn't really in an actual setting, if you know what I mean.
[A 06:02]: Yeah, just a house or a flat?
[B 06:04]: Yeah, they were flats, aye.
[A 06:06]: Flats, yeah.
[B 06:08]: Yes.
[A 06:08]: And did you have your own bedroom?
[B 06:11]: No.
[A 06:12]: Shared?
[B 06:13]: Yes.
[A 06:14]: Okay. What was the food like at home? You know, just, was it nice home-cooked meals?
[B 06:19]: No, it's kinda just my mom and that. My mom was an alcoholic, all that, so never had anything like that. So there was like sex, so no, there's nothing to eat.
[A 06:30]: Okay. And you've got— did you say this, there were 6 of you, so there was 5 siblings?
[B 06:35]: Yes, 5.
[A 06:36]: And can I ask how many brothers and how many sisters?
[B 06:40]: There's 3 brothers, 3 sisters, and me, so 7.
[A 06:46]: Okay, and there was 7 of you all together?
[B 06:50]: Yes, and we stayed in the apartment.
[A 06:53]: Okay, and who did you share the bedroom with?
[B 06:56]: Me and my brothers and I.
[A 06:59]: Okay, are you the youngest or the middle? Middle. Middle. Okay, what about school? Did you still go to school before you went into care?
[B 07:15]: I was in primary school, I was in St. Fergus, but I was hardly there. Didn't go well, no. So it was basically your mum's fate on that one, just basically. My mum was an alcoholic, mum was always in and out of jail.
[A 07:29]: Okay, that was that your father. All right, if I do go silent at any moment, it is just so I can type up these notes, okay?
[B 07:40]: That's fine.
[A 07:41]: Uh, no problem.
[B 07:43]: I didn't get high school, didn't I?
[A 07:46]: You didn't go into high school?
[B 07:48]: No, I didn't get high school.
[A 07:50]: Okay. Um, how did you come to enter into the care system?
[B 07:59]: My gran died when I was— she died when I was 10, and my mum was— she was an alcoholic. And I think my mum ended up putting us into care because my gran died, but ended up— I was kind of— I wasn't good at school, so I was going to a boys' home anyway, but me and my brother were in a care with her, so Right, okay.
[A 08:23]: So it was your mum who made the decision. Were you ever told why you were put into care?
[B 08:27]: My mum always came down. She was an alcoholic, so basically put into care because of that, because she never did any visiting much. I always stayed with my other gran and she was always throwing us out and things like that.
[A 08:37]: Right, so you weren't told but you kind of knew?
[B 08:40]: Yes, aye.
[A 08:41]: Okay.
[B 08:41]: We were told the day we walked in that we were going into care.
[A 08:44]: Okay. So I know you've got 6 siblings obviously besides yourself, so you've got 3 brothers and 3 sisters and you're the middle child. Were you separated from any of them in care?
[B 08:55]: Yes.
[A 08:56]: How many?
[B 08:57]: From all—
[A 08:58]: —from all of them?
[B 09:00]: Yes, me and my brother Kevin here, we were not eh— be charmed if there was another one that I was separated to but I wasn't separated to anyone else other than 10 or something.
[A 09:14]: Okay. And did you say so how old were you when you first entered care, did you say about 10? Kind of taking it over, yes, sorry. Yeah, and how did you feel at the time of first entering care? You know, what were your first thoughts, if you can remember anything?
[B 09:30]: I don't know actually how you answer that one because I was quite young, you know what I mean? So sometimes when you're young, you don't tend to think about it. You kind of must feel like brothers and sisters and things like that, but you never really—
[A 09:41]: You never really thought about how you felt?
[B 09:44]: Nah, it's kind of when you're that young, you don't really think about it. No, I'm just so sad because my gran died, and if she didn't die, I don't think I'd be around here, to be honest with you.
[A 10:00]: Oh, bless. Were you very close with your gran?
[B 10:04]: I was very close to her. She was kind of— she was always there when she had cancer, so she passed away. So kind of, that was That's from my wee staffies cocking up.
[A 10:17]: Bless you. Is there anything important about your childhood health, any learning needs, any vulnerability that should be recorded for redress?
[B 10:27]: No, I had ADHD when I was young.
[A 10:32]: Okay, I'll jot that down. Okay, so I'm now going to move on to the next section, and what I'm going to do in this section is I'm going to ask you a multitude of questions but for each care setting one by one, okay? Yes. So I know that there'll be some things that pop up where you're like, oh, that happened in that one as well, but I need to make sure I keep it chronological for when it gets sent to redress, okay? Okay. Perfect. So I'm going to start with Greif Children's Home. So from records, I can see that you entered there on the 12th of February 1992. Can I ask what kind of setting it was? So was it a house? Was it like a There was two houses, so there was two houses, different houses. Two houses. And which one were you in? Was there any name? Did it look—
[B 11:21]: No, just, just both of them are called the Grange. There was two different ones. There was a big house and then there was a wee one next to it, a wee cottage.
[A 11:29]: Okay. And which one were you in? The big house?
[B 11:31]: Yes.
[A 11:33]: Okay. And how many floors was it, can you remember?
[B 11:39]: Yeah, this, hold on, I think there's only 2. 2 floors? Aye, but it's quite a long, quite long at the back. I think it's still there, I'm not sure.
[A 11:52]: Potentially. Some of them haven't really shut down, some of them have kind of, they've kept the building but changed what it's used for.
[B 11:58]: I know Paul Rossi shut down, so that's why I got moved, because it's coming under LSD building, so they moved us up.
[A 12:03]: Right, yeah. So what was the ordinary daily life like in Greif?
[B 12:12]: It was kind of, because you're young, it was kind of, I don't know, it was kind of, there wasn't any idea or set number of people, so you just had to exist there and adapt.
[A 12:20]: Yeah, so what about the actual, so did you have your own bedroom here?
[B 12:25]: In Greif? I don't know, I can't remember. Okay, that's okay. Kinda maybe, I think, but I can't remember the Greif that much because I was that young.
[A 12:33]: That's okay, I'll just— we'll take down what we can remember, and that's absolutely fine. What about toiletries? Can you remember if you were provided with shower gel, toothpaste?
[B 12:45]: No, I don't remember. Don't remember.
[A 12:47]: What about the food? Was the food okay?
[B 12:50]: I don't actually remember what I ate.
[A 12:51]: That's okay, I'm just literally going to list off some things, and if you can't remember, just say no, okay? Okay. What about school? Did you still go to school while in this setting?
[B 13:02]: Yes, when I was in the group, I was still going to Mr Patrick Bishop's for a couple of months.
[A 13:08]: Okay. What about clothing? Did you get provided any clothes there?
[B 13:14]: I don't actually. I can't remember that.
[A 13:17]: Sorry about that. That's all right, don't worry. What about contact with family? Did you still see your mum? No. And was that your decision, her decision, or?
[B 13:29]: It was probably her because she was an alcoholic, you know. Okay. I just, you know, that young, I can't even remember anything about that one.
[A 13:36]: Well, I can't remember what I had for breakfast yesterday, so it's all right. And I can. Okay, what about the staff? What were the staff like?
[B 13:51]: Some of them were all right and some of them were just not all right. You always get that in homes. There's always a mixture, there's always ones that's alright, there's always ones that's not alright.
[A 14:00]: Okay, always just a bit of a mixture of, you know, there's always going to be one or two. Mixture, mixture.
[B 14:06]: Mixture of nice people and mixture of assholes, basically.
[A 14:10]: Fair enough. What about the kids, the other children there, were they alright with you? Did you get along?
[B 14:16]: I can't remember, Mr Patrick Bishop. I can't remember any of them. I think I was only in there for a bit. I think it was the last few months I was in there.
[A 14:23]: I think from what I could see Actually, let me just have a little look.
[B 14:28]: Maybe a bit over 6 months, maybe even more than that.
[A 14:30]: From February until August. Oh, well, no, it's a couple of months.
[B 14:35]: Yeah, a couple of months.
[A 14:36]: Yeah. What about any rules? Were there any particular strict rules that you can remember? No, I can't remember that. Any punishments?
[B 14:46]: Ah, there was punishments. You were thrown in your room and locked in your room and things like that.
[A 14:48]: You would be thrown in your room and locked in? Yes, I— okay, that's what they used to—
[B 14:55]: that's— that happened in quite a lot of homes when I was young. You used to get locked in your rooms and all that, and you were bad and all that.
[A 15:00]: I have heard that from a couple of people, to be fair.
[B 15:04]: It's quite a lot of the bastards used to hit you and all that.
[A 15:07]: Did they hit you in Greif? No. No? Okay. Um, did anything happen in Greif that you would now as an adult consider to be abuse, neglect, or harmful?
[B 15:19]: Just get locked in a room, things like that. I think that's ample. Okay. And grabbed and threw about. That's probably the same as physical abuse, I'd say. Yeah, absolutely.
[A 15:34]: How did it make you feel, you know, like at the time, like when you were being locked in your room, how would you feel?
[B 15:39]: You feel bad when they do that because you normally used to be locked up. It's like imprisonment. Especially when you're that lucky, you're only 10 years old, you go, ah, what's going on?
[A 15:48]: Yeah, absolutely. Um, was it all of the staff that were involved, only a particular few?
[B 15:55]: There's only a couple. It's certainly— I've noticed that, and I noticed that in the buy homes, isn't it? There's always— you always get ones that are brand new, you always get ones that are just arseholes, and you always get ones that shouldn't have been at home because you've been in jail.
[A 16:09]: Yeah, okay. Can you give me one clear example of this occurrence? So where and when did it occur? You know, what happened before?
[B 16:33]: Just give a You were told to do something, you never done it, and you used to be grabbed and threw in your room and all that.
[A 16:39]: And what kind of thing would you do for that to be the punishment? I just can't remember that, to be honest. That's okay, that's okay. Too young, you know, a 10-year-old, you know. Yeah, yeah, of course. Did it happen often? Was it quite a regular occurrence? Yes, it was often.
[B 16:56]: Hang on, Grace, I'm just gonna spanny the hands. They just, I don't think they were trained right to start with to actually deal with people. The young ones are just, I think they just, we'll just put them in the group.
[A 17:09]: Yes. And what about, did it ever become worse or change, or was it kind of just the same thing over and over?
[B 17:16]: Same thing over and over. You always knew when you turned the page or turned around, you were getting locked in a room.
[A 17:22]: What about when you were locked in your room, were you still, were you given any food or water?
[B 17:29]: No, they used to open the door but they're not bringing your dinner.
[A 17:33]: Would you have to eat your dinner in the room or were you allowed to go and eat with everyone else?
[B 17:37]: They used to bring up dinner. There wasn't a toilet in the room either, to be honest with you.
[A 17:42]: Okay. I remember that much. Yeah, so I know it sounds a bit— I know it can be a bit hard to talk about, but with there being no toilet, would you have an accident while you were in there? Aye, just no choice.
[B 17:58]: You either piss yourself or you shake yourself or you push the toilet or something. Yeah. There's no choice when you're locked in a room. It's just, it happened quite a lot back in the day.
[A 18:07]: Would you ask to go to the toilet or were you not able to? It's extremely hard to go.
[B 18:12]: You just get knocked.
[A 18:13]: It's just getting older. Okay. Okay, what immediate effects came from this kind of experience? Was there any pain or injury, any fear, shame, sleep problems, bedwetting, any running away? Yes, that was all.
[B 18:35]: That was all the same. I used to wet your bed, used to run away, used to get fear. Something— that's how you used to run away because you were feared. Yeah. Probably. You've heard that a lot, actually, and been involved in care. You've probably— that's where a lot of people run away because they've been wet in the bed.
[A 18:52]: Yeah. And I'm sorry to ask, but would you wet the bed in Greif? Yes. Yeah. And what would happen if you wet the bed? Were you given any, you know, any comfort? Were you given any—
[B 19:04]: no, certain staff, right, certain staff were alright, certain ones weren't.
[A 19:09]: So would they, like, say, change your sheets?
[B 19:11]: Yes, some of them are all right. So you'll probably hear about a lot. Some of them are already in certain homes. Some of them— it happens in other homes. You always meet nice people and then you meet assholes.
[A 19:20]: Yeah, happens absolutely everywhere. I mean, it's just—
[B 19:23]: you never really— you never got home, you met all nice people. Never happens.
[A 19:28]: You never get a full night's sleep.
[B 19:30]: Right. Okay. I don't know, sometimes you wish for it, but it wasn't gonna happen, so you just had to go. That's when you're 10-year-old, I mean.
[A 19:43]: So yeah, absolutely, absolutely. Um, did this happen to anyone else, or did you ever— did anyone else ever witness this happening to you, you know, being locked in that room? No, I just do what I say.
[B 19:56]: People out there, people may probably witnessed it happening to me and all, but yeah, you're a lot young, you can't remember, but it did happen to other people. Used to happen to a lot of people in there.
[A 20:10]: Yeah, of course.
[B 20:13]: That was one of the worst ones.
[A 20:15]: Fife was the worst one? One of them, aye. Okay. And when you say you would be kind of, you know, grabbed or thrown into your room, was there ever any bruises, any handprints?
[B 20:32]: Yes, I was always bruised when they grabbed me and hit me and things like that. It always happened. Okay. You're 10, you're up there, back that long, you can remember certain things but you can't remember it all.
[A 20:44]: Yeah, of course. And did you ever tell anyone or try and get any help because of that?
[B 20:49]: Yeah, I used to tell the night staff and all that, but when you're that young, you don't think they'll believe you when you've been in a home. They just shy me about them, just ignore you. Yeah, even the nice ones, they used to say, right, I may borrow and just walk away and things like that. So, okay, you end up going like this, you end up seeing the hank of their arseholes. Yeah, yeah, because they used to make you— even if you made a complaint, you just get ignored because you're that young. Okay.
[A 21:27]: So that is everything for Greif. Yes. So I'm now going to move on to Beech Avenue. So I'm going to ask the same question again. What was Beech Avenue? Was it a home? Was it a residential school? It was just—
[B 21:40]: it was like two houses knocked into one. Just a home. It was just like two normal houses and they knocked it through into one. Okay.
[A 21:49]: And can you remember how many floors were in this house? 2 floors. And where was your bedroom? Top floor. Okay. Did you have your own bedroom or shared? Own bedroom. Own bedroom.
[B 22:07]: I think there was about 10 people in all or something.
[A 22:10]: In the home? Yes. Okay. What about the toilets? You know, was there— were they shared? Were the showers shared? Well, they're shared toilets, yes. Shared toilets, okay.
[B 22:22]: There's a couple of them, there's a couple on the top, one on the bottom.
[A 22:28]: Okay, no problem. Okay. And what about the food here?
[B 22:46]: It was actually all right, but you can't really remember much of it. Yeah, you're still going to school, you're in there, so mostly I'm used to the school, you know what I mean?
[A 23:02]: What about, would you like eat dinner together or eat breakfast together?
[B 23:06]: Yes, you used to do that. Okay. That was actually, Beech Avenue was actually the best one.
[A 23:15]: It was the best one? Yes. Okay. What about hygiene-wise? Was there any toiletries provided?
[B 23:27]: I just cannot remember that, to be honest with you. I just cannot remember, too young. So I just actually liked the home, I thought it was quite good.
[A 23:35]: Yeah, no, that's absolutely fine. What about clothing? Did you go with the clothing that you had from home or were you provided new?
[B 23:42]: Covenants I came to home, right? Yeah. I can't actually remember getting any clues in there. I don't think I was in there that long either.
[A 23:51]: Let me have a little look and see. Yeah, Beach Avenue was about 2 months.
[B 23:57]: It wasn't that long. Okay. Because I left there and they put me on Newfield.
[A 24:02]: Yes, I've got Newfield. That's the next one, just for this one. What about contact with family? Was there still no contact? No, no contact, no. Okay, and what about the staff? What were they like?
[B 24:15]: Actually, it was a guy, a Mr Rankin, and his wife. They owned a fruit stall next to Bell Street. They were actually, him and his wife were actually buried inside.
[A 24:27]: Okay, okay, cool, got that. And what about the other children? Were they okay?
[B 24:33]: Yes, I know someone in from Cherries, so yes, they were actually all right.
[A 24:37]: You know some of the names? Yeah, yes I do. Can you give me just a couple? It just really helps to solidify the statement is all.
[B 24:45]: There was Elizabeth Campbell. Yeah. Sharon McAllister.
[A 24:54]: Yeah. That was two.
[B 24:56]: And then my brother Kevin, he was in there too.
[A 24:58]: Your brother Kevin was in there too. Is he an older brother? Younger, okay. He's youngest. Youngest, okay, got that. Did anything happen here that you would now consider abuse, neglect, or harmful as an adult? No. No, okay. And I know the question is, what was different about this placement compared with the others? I know you said it was the best one. What made it the best one?
[B 25:28]: The staff are actually very nice. The husband— there was a husband and wife that owned the fruiters as well, but they ran that. So I don't know if you— I can't remember, but I knew Mr Rankin. He used to take us to the fruiters. And Mr—
[A 25:42]: who, sorry?
[B 25:43]: His name is Mr Rankin. I can't remember his first name. The fruiters in that, in Welshgate, were just along the way where I stayed in Paisley. So there's something called Paisley. On the fruiters, and he used to take you to the fruiters and that, and you just used to help yourself. I remember to see the shed and I just thought—
[A 26:00]: Okay, I'm glad that there was at least, you know, one place that was safe for you.
[B 26:04]: That was the only one, aye.
[A 26:06]: Oh, bless you. I'm going to move on now to Newfield. So I can see that you were there for about 6 months as well. Yes. What was Newfield in a sense of, was it a house?
[B 26:20]: It was not, it was units. There was like 4 or 5 different units because it was a residential home for boys and girls.
[A 26:28]: It was a residential, okay, boys and girls, plus the school was inside. Okay, and how many people were there to a unit? Can you remember it all? That's okay.
[B 26:46]: I'd say 6 plus, wasn't it? Yeah.
[A 26:49]: So we'll go with like just 6 or more to a unit, and you said there was about 4 or 5 units?
[B 26:58]: Yes, there was. They were named after islands: Campsie, South, Iona.
[A 27:06]: They were named after islands. And I've got you down as being in the Campsie unit, is that right? Yes, I was in Campsie and South. Campsie and South? No. Okay. Okay, what about the units? What did they look like? You know, was there a kitchen, dining room? There was a kitchen, dining room, yes.
[B 27:29]: Couches. Just looked like— the units kind of looked like a house, you know what I mean?
[A 27:35]: Okay. What about your bedroom? Did you have your own bedroom or did you share? I had my own bedroom, yes.
[B 27:42]: Own bedroom.
[A 27:43]: And what about bathrooms?
[B 27:45]: Yes, there was shared bathrooms, yes, for the residents.
[A 27:49]: And what about showers? Was there shared showers?
[B 27:52]: Eh, can't remember, but I know there was baths.
[A 27:54]: I remember that back then. Were they shared baths, so kind of everyone would take it in turns to use the baths? Yes. Okay. What about routines? Was there any specific kind of bathing routine, you know, was it you have to bath in the morning and night, or? No, not really. No, no.
[B 28:10]: Okay, I think it was kind of your choice, if you know what I mean.
[A 28:15]: Yeah, okay. You didn't have a choice? Oh, you had a choice?
[B 28:20]: It was up to you, but nobody ever said to you, go for a shower in the bathroom every day, which I think you should have. Yeah, okay.
[A 28:29]: Um, what about the food?
[B 28:34]: I think it's actually all right, as I can remember, but I cannae remember that much, darling.
[A 28:38]: Yeah, again, it's just one of them. Right. And what about toiletries? Can you remember being provided shower gel, toothpaste, toothbrush? No, I cannae, no. Is that that you can't remember, you weren't given them? I cannae remember. Okay, no, that's okay. I just wanted to clarify that I didn't get that any mistaken. No, I can't remember.
[B 29:05]: Then I got to be about older. I know of it, but no, I can't remember that, no.
[A 29:09]: Okay, no problem at all. And what about contact with family? Was there still no contact?
[B 29:14]: Eh, I don't think anybody ever came to see me in the tube, no.
[A 29:18]: Okay. What about the staff? What were the staff like in this place? Half and half.
[B 29:23]: Half of them were alright, half of them were arseholes. Okay.
[A 29:27]: I don't know what I need to put. No, no, say what you need to say, honestly. There's no— You're all right?
[B 29:34]: Some of them are all right, some of them were just—
[A 29:36]: shouldn't have been there, if you know what I mean. What about the other children there? Eh, it's kind of—
[B 29:42]: some of them are all right, some of them aren't. Kinda, they've probably seen this, they've probably seen the same as me. He was all right, he wasn't.
[A 29:49]: Yeah, well, you're never going to get along with everyone. That's it, kinda.
[B 29:53]: You don't know them, so yeah, you go, ah, fuck you.
[A 29:57]: Yeah. What about any rules? Was there any rules that you can remember from here? No. What about any punishments?
[B 30:08]: I used to get locked in your room and battered and all that in there. I didn't like that place at all.
[A 30:13]: So they would take you to your room?
[B 30:16]: Some of the staff used to hit you and things like that, throw you in your room and things like that.
[A 30:23]: Okay. So I know you've just said that, but I'll ask the same question again. Did anything happen there that as an adult you now consider to be abuse, neglect, or harmful? Yes. And how would you label that?
[B 30:37]: Physical abuse, getting hit and battered, and cleaning your room and locked in your room. I haven't done that. I just didn't like the place at all. I just couldn't stand it.
[A 30:49]: Okay.
[B 30:51]: And you've made a complaint, tell staff, as I said to you, you just get knocked. They just ignore you.
[A 31:01]: And who was responsible for the physical abuse?
[B 31:05]: The staff.
[A 31:06]: The staff. And was there any, you know, was it just a particular set of staff or was it kind of all of them?
[B 31:11]: No, just this kind of, as I said to you, some of them are alright, some of them on me. Yeah, you know, it's not in order. You probably notice that in all your claims you're dealing with someone. A lot of people, some of the staff they like, and some of them they're just—
[A 31:23]: no. Yeah. So can you give me one clear example of a time when you were physically abused? What happened beforehand, what happened during, and what happened after? But it's just, just—
[B 31:40]: I can't even remember what happened before that. I remember getting hot grabbed and threw my room and things up.
[A 31:46]: So can you remember where it happened? You know, was it in a communal area?
[B 31:50]: It was in a— no, it wasn't in a communal area, it was in a private bit.
[A 31:54]: In a private what, sorry? Just in a private bit. In a private bit of the unit. And so what did the member of staff do?
[B 32:07]: He actually just grabbed me and And actually punched me and actually threw me on the bed, then locked the door.
[A 32:16]: Did he physically hurt you apart from grabbing you? Yes, he actually whacked me. He actually punched me. And where did that hit? At my face. Okay, and was there a mark after, I'm assuming?
[B 32:35]: Yes, I suppose.
[A 32:37]: And then he locked you in your room? Yes. And how long were you left for?
[B 32:43]: Yeah, a good few hours.
[A 32:47]: And can you remember what happened when you were let out of your room?
[B 32:51]: I was just like, my roommate, quite a nice staff actually, what happened to your face? I said he whacked me, and then all of a sudden, and get caught up a bit, I fail. That's what they used to say. Obviously, a young lady and they're adults, they've got to believe they're adults.
[A 33:09]: Yeah, that's what happens. Okay, now how often did this happen?
[B 33:20]: A couple of times.
[A 33:23]: But it wasn't a regular occurrence?
[B 33:26]: No, it's just Couple of times with certain staff, yes.
[A 33:29]: And did it ever change or become worse?
[B 33:33]: No, not really, no. Just kind of the same people all the time. They just used to hit me and grab me and throw me in the room. Never liked the place, never liked Newfield at all.
[A 33:44]: Okay. Okay. And what was the immediate effect from this? You know, was there still, was there any bedwetting, sleep problems?
[B 33:54]: You're bedwetting, you don't want to go to sleep and then this happens to you. You lie awake all night thinking you've got to clean the hickey and all that as well. Yeah. It's kind of one of the places I like to forget.
[A 34:10]: I just don't like that at all. Yeah, absolutely understandable. Just going to ask really quick, just like I asked with the old one, in Newfield, what were the staff like when you did wet the bed?
[B 34:23]: Yes, some, as I said, some of them used to change it, some of them didn't bother at all.
[A 34:27]: And the ones that didn't bother, was that left to you to deal with? Yes. Okay, and was that so, for example, you would have to change your own bedsheets or go for a quick bath, clean off? That's a good day yourself, yes. Okay, and some, some would help and some just wouldn't? Some of them are all right, some of them Okay, um, did the same thing happen to anyone else, or did you ever witness anything?
[B 35:02]: Yeah, I'm sure a few people in here now, you've witnessed it, you've seen it happening, and things like that.
[A 35:11]: And would other people have seen it happening to you? Yes. Okay. Did you tell anyone what was happening?
[B 35:22]: Yes, I told other members of staff, but as I said to you, when you're that young, they don't believe you. Actually, they don't think I'm as bad as much as you do, you know.
[A 35:38]: And what was different about this care placement compared to the others?
[B 35:42]: Just, just, I don't know what it was. I just, I couldn't take that. I just didn't like it. I couldn't take the voice at all. I just couldn't make it. Some homes you mustn't go around, some homes you don't.
[A 35:55]: Yeah, absolutely. Okay, I'm now going to move on to Balrossie. So just for your knowledge, there is only 2 placements left, so we're going to do Balrossie now and then we'll do Kibble, and then that is everything for the in-depth of each placement. Okay. Okay, would you like to take a break at all, or you're happy to continue?
[B 36:13]: No, Marie, I've got a can.
[A 36:15]: Perfect. What type of setting was Balrossie? Was it a residential school or a house?
[B 36:22]: A residential de-listed school. It was— there was what, 1, 2, 3— I think it was like 1, 2, 3, 5 houses. It's actually turned into flats now. It's in Kilmacomb, and Some of the flats are worth a fortune.
[A 36:40]: Yeah, and how long were you in there for? I believe that looks like a year and a half, 2 years maybe. Looks like you were there for about 1, 2— I'm trying to work out— 2 years minus 1 month, right? About 23 months, that's it.
[B 36:57]: Yes, yeah, I remember that because I ain't got no memorable losses because I remember talking to a couple of police officers and they said it was getting renovated on the flats. Wow, okay. And it was a lassie building, so they didn't understand that.
[A 37:14]: Yeah, so again, kind of like what with the rest, what was your daily life? So what was the actual accommodation like? Did you have your own bedroom?
[B 37:25]: No, it was dormitories.
[A 37:29]: Okay, and how many did you share with? 4. And were they 4 other males? Yeah, yes, it was just boys. Yes. Okay, no problem. I just have to cheque just because sometimes it can be mixed. What about bathroom-wise?
[B 37:51]: It was just a 1-bed shared bathroom, yes.
[A 37:54]: Was that just shared between the 4 of you in the dormitory, or was it shared between everyone? There was 30 people in there.
[B 38:00]: There was 30 of you? In the one floor, yes. It was shared between us all. Okay. Which I didn't agree with that either.
[A 38:10]: Yeah. Were there showers, baths?
[B 38:13]: There was just showers and urinals and sinks.
[A 38:17]: There wasn't any baths, no. Okay. What about any routines? Was there any specific routines that they kept you in?
[B 38:26]: No, not really. She used to tell you in the morning, \"I'm going to shower. If you want a shower, go out.\" Okay.
[A 38:32]: What about your school? Did you still do schoolwork? School was in Neeples. Okay, it was in there.
[B 38:38]: It was a boys' school, yes. You had to go to school.
[A 38:43]: Okay. What about the food? Can you remember anything about the food? Food was actually quite good, actually.
[B 38:49]: She used to take me, she used to get your dinner. You used to get your breakfast in your dormitory. Okay. Then lunchtime, there was a big canteen for everybody in the full home. And then at tea time, you used to bring your dinner. And then at supper time, you bring your dinner.
[A 39:11]: Okay. And were you given, like, a choice with the food? Was there options, or was it just kind of whatever was given you had to eat?
[B 39:19]: There was kind of breakfast options when you went into the big canteen on time, you'd get up to choice options. Okay. Nighttime and suppertime, suppertime used to get— they used to— that was a good thing about suppertime in Bullrocks. You used to go shopping with the staff. They used to take the boys shopping and you could pick which you liked, if you know what I mean.
[A 39:41]: Oh right, okay. That was quite good.
[B 39:43]: Yeah. Back then it was unheard of. So they used to— we used to go shopping then, but I think that was even just take you for an hour or two or something.
[A 39:55]: So you would go shopping with the staff for the food?
[B 39:58]: For supper time, just no for dinners and lunches, not just late at night. Used to be yourself at about 7, 8 o'clock. They used to take you shopping, you pick what you wanted.
[A 40:10]: Nice, okay.
[B 40:12]: There was like 12 people in there, 12 or 16 around the dormitory, so you had to— they couldn't exactly get everybody a bit of activity, you know what I mean?
[A 40:22]: Yeah, understandable.
[B 40:24]: Back then, you're young, it was— when you're young boys, it was like hot dogs and buggers, chips. That was the main thing.
[A 40:32]: Yeah. Okay, and how was— what was the staff like in there? Was it half and half?
[B 40:45]: Some of them were alright, some of them weren't.
[A 40:47]: Yeah, just the same as before. Ah, yeah, it's kind of—
[B 40:51]: some of them are nice, very nice actually. Some of them are, and some of them are just assholes, basically.
[A 40:58]: Yeah, fair enough.
[B 40:59]: Keep saying that about people, you know.
[A 41:03]: No, you're all right. I'd rather you were honest. What about the other children? Did you get along with them?
[B 41:10]: Eh, half and half. Some of them not. Some of them, I dunno. You've been in a dorm before. The 4Es used to stick together, if you know what I mean. Yeah. And then there's 4 and there's 4 there. You're kind of stuck between the 4Es, if you know what I mean.
[A 41:26]: Yeah, so you kind of have no real choice but to try and get along.
[B 41:29]: Well, you kept together because it was actually just, it was just a joke, to be honest with you. I didn't understand it. So it was like 40 hours in a room, we go in, well, you tried to go in, but you didn't get a choice. You were in a room and they used to just, when you're in here, that's it. Yeah. And then there was their boys in another room you used to like, and then there were boys in another room you didn't like. So they could make it that way, as soon as they could see that you didn't get on there. Yeah, absolutely. You'd love to chew it, chew your end in, if you know what I mean.
[A 42:00]: Yes, of course. Were there any rules in Balrostie that you can remember? No, no. And what about any punishments? Ah, there was punishments.
[B 42:12]: I used to get locked in your room and a few of the guys in there that I still know who they are, they used to hit you and throw you about and lock you in your room and all that, didn't they? A lot of them in that Balrossie are just going to like them. The worst thing about Balrossie was the teachers were the worst.
[A 42:29]: Really? Okay, we'll get into that in a— I'm just— because I'm going to pop that into the other box in our note sheet, which is about the abuse. So I would ask, you know, did anything happen there that you would now consider abuse to be? Sexual, physical, emotional, or neglect? Which of those would you say happened in Balrossie? Physical and neglect.
[B 42:48]: Because there was a few of them that used to hit you and throw your boot and batter you and lock you in your room. And the teachers, some of the teachers that used to go, they were worse than the actual staff you dealt with when you were in your dorm. Yeah, you can actually handle a lot. Yeah, I can basically— you can actually handle your heat even though you have a really cold kidney. You know what I'm saying? Yeah. You'd love to bump into them outside.
[A 43:17]: Right, yes. Can you give me one clear example, so one clear time where this physical abuse and neglect happened? Happened a few times in there.
[B 43:27]: A few times?
[A 43:27]: Can you give me like one really key one that you'll always remember?
[B 43:32]: I was in the shower and I was refusing to go to school to get a shower and the guy just bounced my knee plate off the tiles in the shower. And actually just battered me and then told me get a shower and just walked up.
[A 43:45]: And was that a teacher or a staff member?
[B 43:48]: That was a staff member.
[A 43:49]: And did you say you hit your head off the tiles?
[B 43:52]: Yes, both my heels right off the tiles in the shower and told me get a shower on that. Then I was refusing to go to school and get a shower. I remember that, and I didn't actually know the guy's name. So what was his name? Derek. I can't remember his second name. Derek.
[A 44:08]: That's okay, it's good.
[B 44:09]: He bounced my head right off the tiles in the shower and told me I'd get a washing or that.
[A 44:16]: He told you you would get a lashing? A wash. A wash. A lash. A wash. Okay. Yes. And did he do anything else other than bounce your head off the shower tiles?
[B 44:28]: I just grabbed me before, told me that Yeah, I showed up, we were going to school.
[A 44:34]: Okay. Can I ask when this happened? Were you in the— was it in the shower room? Yes. And were you clothed? Yeah, just my pyjama bottoms on. Okay.
[B 44:47]: I remember it well.
[A 44:50]: It might sound silly, but for the, you know, the— not the truthfulness, but for the redress to really understand this, can you remember what, even anything about the pyjama bottoms? You know what colour they were? They were blue. Did they have any patterns?
[B 45:04]: No, just blue.
[A 45:09]: Okay, no problem. And what happened after that? You know, was the bruising— was there any marks?
[B 45:15]: Ah, there was bruising and fear and things like that. I just got a shower and get ready and went to school because I didn't know how to deal with the guy again because he was just— he was a moron, just evil.
[A 45:34]: Mm-hmm. Okay. How often would this happen? Was it, you know, was the abuse a daily thing, or, you know, every now and then a thing? Every now and then, yes. Every now and then, okay. And did it ever change or get worse?
[B 45:51]: It changed for the staff. It wasn't the same staff. It was different staff at times, aye.
[A 46:01]: Okay. Okay.
[B 46:02]: The only thing I liked about Bullrossie was the food. That was it.
[A 46:09]: Would you say the food was better than any other care setting?
[B 46:13]: Eh, no. Okay. Because I've not got to the last one yet. Okay, go on then.
[A 46:20]: I can't wait to hear about this full English breakfast.
[B 46:24]: That was one of them.
[A 46:26]: Kemble was the best one. Was it?
[B 46:28]: Even though people say, even though a lot of people have bad things to say about it.
[A 46:33]: Okay, so what immediate effects did you experience while in Balrossie? So, you know, again, pain, injury, fear, shame, sleep problems, bedwetting? Yes, all. All of it?
[B 46:44]: I couldn't wait to get out. I just hated the place.
[A 46:48]: And what about And with, am I on Balrossie? Yes, Balrossie. What about with Balrossie with the bedwetting?
[B 46:55]: Yes, I used to do that quite a lot, yes.
[A 46:57]: And what would happen in this institute for that? You know, were the staff helpful? Were they not?
[B 47:02]: No, you had to do it yourself because it was a dormitory. That's what dormitories were like. You had to change all your own beds and things like that.
[A 47:11]: Was there ever any comfort from staff?
[B 47:13]: You know, \"Oh, it's okay.\" No, yeah, some of them were alright, as I said to you. Yeah, some of them are nice and some of them— you see, you probably notice that yourself with people when you do interviews. People probably tell you some of the staff are brand new, some of them are mummin'. You'll probably notice that a lot.
[A 47:27]: Yeah, and it's always the bad ones that people remember the names of, never the good ones. Well, I say good ones, I say good ones, but you know, I remember a lot of the names of the good ones that I like. Can you give me some of the names that you remember?
[B 47:44]: I can remember first names, I can't remember.
[A 47:46]: First names is perfectly fine.
[B 47:48]: One of the good ones when I was in Bulrushy was a guy called Jimmy McWilliams. Okay, he stayed in Johnstone. He was a very nice man because he ended up coming to Kibble. Okay. Another guy called Thomas Shirky, he was, he was a mate in Bulrushy. He was brand new, he came to Kibble as well. He came to He ended up in my night shift in Kibble as well.
[A 48:14]: Oh God.
[B 48:15]: You end up remembering half of them and then you go, ah, that's her second name, you kind of remember.
[A 48:21]: Yeah, what about, apart from Derek, can you remember any of the other bad staff members' names? Yes, there was Charles Horne.
[B 48:28]: He was a teacher. Yes, Charles Horne. Yep. And Thomas McCallum, he was, they were the head, they were two of the head teachers in the place. They were They were famous for hitting people in Bullrossie. I remember the two of them well. I don't know if they're still alive or not, but they were two— Thomas McCallum and Cheryl Thorne. Cheryl Thorne was the headteacher in the school. Thomas McCallum was the headman.
[A 48:57]: And they were the ones who were quite well known for hitting people? Yes. Did they ever hit you? Yes.
[B 49:06]: They were two main man in Cabell, eh, Bullroxy. You probably hear the names quite a lot if you're dealing with people from Bullroxy. We do see a lot of names constantly popping up, yeah. If you're dealing with people from Bullroxy, they were two main mans.
[A 49:24]: Yeah. Did you ever tell anyone what was happening in this one?
[B 49:29]: Yes, but they're the head teachers and things like that, so you're not going to believe them, are you? Used to tell your kids, you used to tell your staff, you used to get ding dong, ding dong. Yeah, just to get knocked, because they were the head teachers. They were the teachers in Morrosey, they were the worst. Apart from that guy, I can't remember his second name. I know he's staying in Wrenthwaite next to me just now, but I can't remember. Okay.
[A 50:01]: So now let's move on to Kibble, shall we? So I have— is there anything else you want to say about Balrossie? No. No? Okay. I'm glad it's shut.
[B 50:12]: Yeah. So we just go through the other 3.
[A 50:18]: Okay, so let's move on to Kibble. So I have you being down in Kibble from 1997 to 1998? Yes. What was Kibble? Was it a residential school? Was it a house? Boys' school, yes, residential. Okay. And again, what was it like? Did you have your own room?
[B 50:49]: Yes, I had my own room in Kibble, yes.
[A 50:51]: Own room, okay. Was it a big house that you stayed in?
[B 50:56]: It is flat units, it was like dormitory units, 4 separate units of us in Kibble.
[A 51:05]: Okay, 4 separate units. What about routines, was there any particular routines there that you can really remember?
[B 51:11]: Yes, you had to be getting a minute to try to get on the showers.
[A 51:15]: Sorry, could you say that again for me?
[B 51:19]: I'm just getting a bathroom.
[A 51:20]: Oh, no problem.
[B 51:22]: I had a wee bit of tea and a couple of Weetabix. Couple of Weetabix, that's all. You had to get up in the morning, you got to shovel and all that and things like that.
[A 51:29]: Was there a specific time you had to wake up there? I guess you had to go to school because the school was in the place. So what time would you wake up if you can remember?
[B 51:39]: Eh, half 7, quarter to 8 roughly.
[A 51:42]: Yeah, okay.
[B 51:43]: So I had to be at school for 9. Then you had your breakfast and you had to get a shovel and things like that.
[A 51:54]: Okay, did you have a school uniform? Just your own clothing. Own clothing, okay. And were you ever provided any clothing?
[B 52:02]: Yes, you used to get a bus ticket. Yeah, yeah, pretty cool.
[A 52:09]: Like a grant? I used to get a grant in there.
[B 52:12]: Yeah. I can't remember the names. I know the names, but I can't remember what they're called. They used to take you shopping and that.
[A 52:20]: Were you allowed to buy kind of with that grant whatever clothing that you wanted, or was there kind of rules surrounding it?
[B 52:26]: No, you could buy as long as it wasn't football clothes. You could buy what you wanted if you wanted.
[A 52:36]: Okay. What about the food in this one? Could be nice, yes. Yeah, were you given choice? Yes, very good choice. Okay, did you eat meals together? Yes.
[B 52:58]: Where? Okay.
[A 53:08]: Um, what about the schoolwork there? Was the school okay? Uh, yes, it was quite fine.
[B 53:14]: It was only a class and things like that. It was actually all right.
[A 53:17]: Okay. And any contact with family?
[B 53:22]: Eh, I think sometimes my mom phoned, but she used to phone and she was drunk, and I used to tell the staff, don't answer her. But no, I don't think— did anybody ever come and see me in Liverpool? I don't think they did. I never really had much contact with family, and I used to go and see my gran and that, and my other gran, when I was in Kibble. Used to go for day visits, and Kibble was just along from my house at the time.
[A 53:47]: Okay. Still there, fair enough. Yeah. What about the staff? Was it just, again, half and half?
[B 53:54]: Yes, it's half and half, but most of them are actually alright now.
[A 54:00]: Okay, what about the other children?
[B 54:03]: Kinda, you like some of them, you don't like some of them.
[A 54:11]: Okay, and was there any rules?
[B 54:19]: Eh, no, not really. There used to kinda, there was a few that I asked could you bring her in, but nah, used to, had certain rules but not many, no. And what about any punishment?
[A 54:30]: No, that's kind of—
[B 54:31]: actually, kibble was actually all right, even though you've probably heard a lot about it.
[A 54:35]: I actually liked it. Well, people have different experiences, you know. There's always going to be that people might say that, um, they had the best time in Ballarat, but it wasn't for you. It was just, you know, it's just all different, isn't it?
[B 54:50]: I think that I actually wanted once Last time Paisley and Kibble was always known as a place that people didn't like to go. I actually liked it.
[A 54:58]: Yeah, so there was no punishments, but was there anything that happened that you would now as an adult consider to be abuse, neglect, or harmful in a form of sexual, physical, emotional, or neglect? No. No, okay.
[B 55:14]: I knew a lot of the staff in Kibble as well.
[A 55:16]: You didn't like any of the staff?
[B 55:18]: I said I knew a few of them, right?
[A 55:20]: Oh, you knew a few of them?
[B 55:22]: Yes, it was just kind of— Paisley's not that big, you know what I mean?
[A 55:25]: Yes, he said it was Timmy Williams and Thomas Shetty.
[B 55:30]: Right, Thomas Shetty, he was an ex, but I knew a few of the staff. When I'm in the cab, I'll meet a few of the staff, and I still speak to a few of the staff when I'm out and about, having a pint and things like that.
[A 55:39]: Yeah, okay. Do you know what? Maybe that's helpful.
[B 55:44]: I know a few of the staff in trouble with time-based limiter. I speak to them regularly because they're nice and they speak to me.
[A 55:51]: So yeah, you can't have been a bad kid then, can you?
[B 55:55]: No, actually, years ago a lot of people had bad things to say about the company. When you first get told that you can stay there, you go, ah no, not a couple. Yeah. And you come back, you're at the end of it, you go, ah, it's not that bad.
[A 56:06]: Yeah. Was it a secure unit?
[B 56:13]: No, it wasn't then. It's new. It's kind of mixed.
[A 56:16]: Ah, okay, okay.
[B 56:17]: It used to be just boys, but now they've got lassies in it, and it's a secure unit now. I mean, it's kind of one of them richest homes in Scotland, I think.
[A 56:30]: Yeah, okay, I get what you mean. Was the bedwetting still happening in Kibble?
[B 56:36]: I mean, you bet they're not much, because you've got You felt safer in there, if you know what I mean.
[A 56:43]: And if you did wet the bed, what would happen?
[B 56:46]: They just tended to say, well, actually, some of the staff are alright, and you said to them and all. The staff are actually alright, a lot of the staff in there.
[A 56:57]: Okay. Did you have any problems sleeping in Kibble, or were you okay? It was alright.
[B 57:04]: The first couple of nights, you go, ah, no, it's kind of, because you're in a strange place, but after that, no, it was alright. As I said, yes, that was probably the best place I've been.
[A 57:16]: Yeah, and I would ask, you know, did you try and tell anyone or get any help, but it doesn't sound like you needed to.
[B 57:26]: Oh, Kibble was actually pretty, pretty good advice already.
[A 57:31]: In a few words, can you describe Kibble to me, like how you felt there? I felt safe. Yeah.
[B 57:38]: And that was the first time in a long time I felt safe when I was in a kibble, because it wasn't exactly the way people made it out to be. A lot of people made kibble look bad years ago. Yeah. But it wasn't. But as you were saying, everybody's got their own experience.
[A 57:54]: Well, there is a lot of kibbles as well. They've got stuff everywhere. So the Glasgow one might have been really awful, and then the Paisley one wasn't too too bad, you know what I mean?
[B 58:03]: Oh, when I was in the home zone, they only had the people. Oh really? Right, Kibble's opened up. Look at hostels, they've got Glasgow and stuff, haven't they? This point, they'll get Shields and St. Mungo Football Club and all that as well.
[A 58:20]: Yeah, so I never had all that, never had all that when I was in there. Not too bad then. Is there anything else you'd like me to add down for Kibble? No, Kibble was okay.
[B 58:31]: I know it's a bad thing to say something in a claim for compensation, but Kibble was— there's no point lying— Kibble was actually nice.
[A 58:39]: Yeah, that's fine. I actually liked it. Just because you liked one of your five doesn't mean the rest were great. You're allowed to have— and I'm quite glad that you would have had that last one being that kind of a safer place. It must have been such a relief being in there.
[B 58:54]: It was, it was actually, I was quite happy being in there. It was actually, it made me feel safe getting there.
[A 59:01]: Well, that's all that we would want for you, to feel safe, so I'm quite glad. And I'm the one who's doing your claim and telling you it's okay to have had a safe place, okay? That was it. Yeah, so I'm just going to quickly, before I move on, is there anything else that you would like to add for grief that you might have remembered?
[B 59:19]: No. I was too young to remember anything.
[A 59:21]: What about Beech Avenue?
[B 59:24]: Eh, no.
[A 59:26]: Newfield? Nah, I've visited the place. Yeah, and Balrossie? Visited Balrossie. Okay, so what I'm going to do now is I'm moving on to the next section, and this is about all of the care settings overall, not just one or two. Okay, it's all of them. So across all of the placements, what were the names of the main people responsible for your abuse? The names? Yeah, so I'll just go back through really quick actually, because you gave me most of the names, didn't you? So I'll just— I'll go in and I'll copy and paste them through because I don't feel like we need to re-go through them.
[B 60:07]: Ah, there was 3 main ones, yes.
[A 60:10]: So I've got Derek, Charles and Thomas? Yes. Okay, are you happy for them to be the only names that we put on, or is there anyone else who you would like to be named? No, that's it. Okay, I also want you to be aware that none of these people will be aware that you've said their names, okay? It's just gonna be— yeah, well, fair enough. Some people panic and they don't want it, but it's fine.
[B 60:37]: No, you're not, absolutely.
[A 60:40]: Were other children affected, and did you witness abuse or harm to anyone else?
[B 60:45]: Yes, I witnessed abuse to a few people I was in homes with. I think a lot of people did.
[A 60:51]: I think that happens.
[B 60:52]: I think you've probably heard that a lot. You witness a lot in your own homes, especially when you're young, because even if you're that young, you don't get believed. I don't care what anybody says, you don't get believed. Yeah, I think that's how they brought out this redress because of Yeah, definitely.
[A 61:08]: And is there any children who you witnessed or witnessed you being abused whose names that you can remember at all? No. Okay, no worries at all, don't worry. Why do you believe that the local authority should have been aware of what was happening?
[B 61:25]: They should have been aware. I think a few of the homes I was in, like Barossie and Newfield, I think the local authority was aware of it. But they couldn't approve it. So I know Balrossie was actually under investigation, I know Newfield not, but I don't think they could in the grave. I don't think, you know, local authorities, they can't approve things they don't deal with.
[A 61:47]: Yeah. Were complaints ever discouraged, ignored, or punished? Nope. And were you ever moved, threatened, or disbelieved because of these complaints?
[B 62:10]: Threatened, aye.
[A 62:11]: And what were you threatened with?
[B 62:13]: Well, the staff threatened you to leave, but they kind of threatened to be near disciplinarian.
[A 62:21]: Okay. Have you ever reported the abuse to police, an inquiry, a professional, or any authority? Reported it to a couple of the staff, but you only believe.
[B 62:31]: Never reported to police because that was a staff responsibility, reported police back then.
[A 62:36]: Okay. Why did you move between the different placements, and were the reasons ever explained to you?
[B 62:44]: No, they weren't never explained. They just kept moving me, which I didn't like because it's just— we get moved about too much. It shouldn't have happened. Obviously you're not going to have a settled life if you keep moving. Yeah.
[A 63:08]: Did you ever run away, refuse to return, or ask to be moved? That'll be quite a few times, yes. And what would happen when you ran away?
[B 63:23]: I ran away and tried to run away from Bellrossie and ended up, me and 5 other boys running away from Bellrossie in my pyjamas and actually got to Kirkmaccormick, Port Glasgow and got on a train and actually came to Belkisley, Port Glasgow, in the train in my pyjamas.
[A 63:40]: So you ran away from Bellrossie in your pyjamas?
[B 63:45]: Yes, me and 5 other boys. Hopped on a train?
[A 63:49]: Yes, to Glasgow.
[B 63:51]: That'll be in the police report, because it was— everybody used to talk, there was 5 of us, me and 5 others. We left Kilmacon, Kilmacon, Port Glasgow's about 68 miles to Kilmacon, and they end up leaving Bullrosey because they didn't like it and end up getting on a train at Port Glasgow, Port Glasgow to Ferguson, and went to my auntie's in Ferguson.
[A 64:16]: Were the police the ones that caught you and returned you?
[B 64:19]: Yeah, police picked us up and took us back to Bullrosey, yes.
[A 64:22]: There should have been a police report. There probably is. I'll have to double-check that one.
[B 64:27]: It's got to be because they were in my pyjamas and hoosecoat.
[A 64:32]: Why did you run away? Just didn't like the place.
[B 64:34]: Just didn't like it. We ended up leaving it and then we got returned to the place at about 5 in the morning or something like that.
[A 64:43]: And what happened when you were returned?
[B 64:45]: No, I just totally go to my bed and then they get made to get up 2 hours later for school. Right, okay. I remember that. It was just one of the things that you think about it now, you say that was quite funny, that.
[A 64:59]: I shouldn't laugh, but I think it's the thought of 5 kids in their pyjamas getting on a train, nobody asking any questions.
[B 65:08]: No, they just let us on the train, that's it.
[A 65:10]: I think that's the part that got me a little bit because I think the first thing I'd do is, why are you in your dramas?
[B 65:17]: Well, that main ticket wasn't written to Morris. The train got wrecked, the cart they were in, and they got off at St James's next to Ferguson and walked all the way to Mantis' house, and then Mantis grasped at us and pulled the poles, and we got picked up. There's got to be enough police support because they picked up my pyjamas, no? There's got to be there somewhere.
[A 65:43]: Yeah, there should be. What age did you leave the care system?
[B 65:49]: 16 and a half, 17, roughly.
[A 65:54]: Okay, and what were your circumstances after? So where did you go once you were released from care?
[B 66:00]: I went to my gran's for 2 months and then I didn't like that and I got my own house. So I've stayed myself since I was— before I was 17. I've maintained since then. No support after I left. There was no support? No, I think you should have been supported when you left here.
[A 66:20]: I would have to agree, especially when you're—
[B 66:23]: I was about 16 or so. Yeah. And you think there'd be support there for you. Nah, there wasn't any support, just basically when you're that age, get to fuck and just that's you. No, there's a lot of support now in your wee care.
[A 66:38]: Yeah, so I'm now going to move on to the next section, which is all about the impact on your whole experience. So it is going to be, you know, how the combined experience has affected you. So how did the experience affect you at the time in a way of such as your safety, your trust, your confidence, your sleep, behaviour, education, relationships, or your ability to speak up?
[B 67:04]: That's kind of, that's them all. It sticks really in your brain. It's kind of mentally, you know, it's always in your brain. You just sit and think about it. That's why I drink as much, because you just can't even no think about it when you were young. Yeah, it's kind of just one of the things you wish you could forget, but you can't.
[A 67:34]: Yeah, I've got that.
[B 67:36]: It's mainly mentally now, because you're older, it just sticks with you constantly.
[A 67:42]: Yeah, so that is actually the next question. So how has it affected your mental health? Things such as anxiety, depression, trauma symptoms, panic, flashbacks, nightmares, self-harm, or suicidal thoughts?
[B 67:54]: Yes, flashbacks and nightmares and things like that. Yes, that's kind of— that's funny, the main things that people don't understand about it. That's kind of— you do get flashbacks, you get memories, you get mental health problems, things like that. It sticks to you constantly.
[A 68:13]: Have you got any mental health problems, Patrick? No, none diagnosed, just alcohol. Just alcohol. Okay, that came back.
[B 68:22]: That's up in court.
[A 68:26]: And would you classify yourself as alcohol dependent or an alcoholic? Alcohol dependent. Alcohol dependent. Okay, I get medication after the doctor for it. Okay, no problem.
[B 68:37]: For my stomach, I've damaged my stomach leaning into the drink.
[A 68:42]: Was there ever any substance abuse?
[B 68:45]: No, I've never took drugs. Okay, never even thought of it. I don't even think I've ever smoked a joint, to be honest with you.
[A 68:55]: Fair enough, that's the best way, isn't it?
[B 68:58]: I know, that's kind of— yeah, when I stayed in Birkdale Park, it was kind of a bad area back in the '90s for drugs and hanging about, but I never even took a necky, mind.
[A 69:13]: Um, what about any self-harm or suicidal thoughts?
[B 69:18]: I've had suicidal thoughts, aye, but I've never self-harmed, no.
[A 69:21]: Okay. Okay. Do you take any medication for any kind of sleep problems?
[B 69:32]: I've got— I take sleeping tablets, but that's far. Causing my sciatica in my back and leg. I get sleepless nights a lot.
[A 69:40]: Okay. How has your experience in care affected any relationships?
[B 69:48]: I don't really have relationships, no. I've not got much friends either because I don't really trust much. I'm kind of a loner, and that's kind of— that affected me being in homes because you don't know who to trust. Yeah. I think I've got one close pal and that's about it. And at my age, at 44, you think you're for funnels.
[A 70:11]: Yeah. What about intimacy? Has it ever affected— has your experience ever affected your ability to be intimate with someone?
[B 70:18]: I've not really been intimate with many people, to be honest with you. Okay. I've had a couple of relationships, but I don't really tell them nothing, if you know what I mean. I think that you keep it all to yourself. It does affect you because some of the women you go out with you don't really tell us nothing, you don't say nothing. So sometimes you're better off just keeping things to yourself. Yeah. You don't tell anybody about your physical abuse and all that, I've never really done it, no.
[A 70:48]: Yeah. What about your— obviously you said that you can't really trust people. Would you say that trust is one of the biggest things it has affected? Yes. Yeah. And what about any isolation? Do you ever find yourself isolating yourself?
[B 71:03]: Yes, I kind of— I don't really do much. I'm kind of a hussy person. I'm kind of— I'm not a socializer. Okay. I'd rather sit in the house with 10 cans and don't speak to people. And that's part of the reason.
[A 71:21]: Yeah. And what about your confidence?
[B 71:25]: Confidence is low at times. It's not great, my confidence, but as you know, your confidence, sometimes it's good, sometimes it's bad.
[A 71:34]: Yeah, it can always flip, can't it?
[B 71:37]: It's up and down. Aye. Yeah, okay.
[A 71:40]: Is there anything else you'd like to say about the effect it's had on relationships, any friendships, anything like that? It's just isolation, basically.
[B 71:49]: Cause it is. It's just a joke. Actually, I know it's a bad thing to say, I think care homes should be shut. Well, back in the day. I don't know what they're like now, right enough, but I've heard a lot of good things about care homes these days.
[A 72:05]: Well, you kind of question why now. Aye. How has your overall experience affected your education, your work, your opportunities, finances, housing, or day-to-day stability?
[B 72:20]: It's kinda affected them all, 'cause I kinda don't work and things like that.
[A 72:24]: You don't work?
[B 72:25]: I'm on disability, aye. Okay. It affects your confidence, actually. It's kinda sticks in your head and I've tried workin' a couple of times and then things just come into your head and you end up going, \"Ah, I can't do bother with this, I just wind me head.\" Sometimes you depress yourself there thinking about it. Yeah. And then there are times you're all right, if you know what I mean.
[A 72:46]: It's kind of— No, I understand.
[B 72:51]: I'd love company, to be honest with you. I've had a couple of relationships and sometimes the woman go out and you don't look happy, and then at times you look happy. It's just— I think it's— I don't know what it is. It's just 50/50. I think it just comes and goes. Yeah, yeah. It's always there.
[A 73:05]: It's not going away, I don't think. Mr Patrick, is there anything that triggers you? Any places, smells, authority figures, institutions, or situations that you would avoid because it triggers you?
[B 73:18]: Well, I don't really get much, so I think I don't really know that answer to that. I can't really answer that one.
[A 73:22]: Yeah, no, that's okay. You don't have to.
[B 73:25]: I don't like being in private places like councils and institutions and things like that. I don't like that. I don't even like going to my doctor's because there's a lot of people about. These are my doctor's phones, mate, because I think I told them I don't like coming to surgeries.
[A 73:44]: So would you say that you avoid contact?
[B 73:47]: I avoid contact with people, yes. I think that's in my heart, mate.
[A 73:54]: And do you avoid contact with people because of what you went through or because of the aftermath?
[B 73:59]: Could have went away through and after myself. Yeah, I think that even my pal says to me, you need to start getting out now. And you don't, you don't tell people anything that happens to you. So yeah, I'm quite happy you've picked them up. That's all you do.
[A 74:14]: Okay, what impact has this experience had on your life overall?
[B 74:21]: I've not got a life basically. To be honest with you, I've not really got a life. My life is basically a loner, been in the house myself and kind of keep myself to myself.
[A 74:34]: Yeah.
[B 74:35]: Everybody else has got a life, they go out and socialise, things like that, but you don't want me. I don't know what it is, I don't know. I was kind of hoping it would go away, but no, it's not.
[A 74:46]: What if, so how do you, like, what do you think would have been different about your life had you not have been in care?
[B 74:54]: I don't know, I think maybe if I was in care, I would have had a career or had a family or had a normal life, but no, I've not got any of that. That might match the care settings I'm in. Yeah. I've not got a family, I've not got a career, I've not got anything like that. I think if I was in care, this You sit and think to yourself, I might have had a life. No, these days, no, you've not got a life. Yeah.
[A 75:27]: Have you ever received any counselling, therapy, mental health, addiction, GP, hospital, or professional support? No. Okay.
[B 75:37]: As I said, you don't tell people, you keep it to yourself. It's another thing that a lot of people don't get out of the tin. Sorry, you talk to your lawyer, I think.
[A 75:47]: Yeah, they've got to keep themselves private and confidential. Yeah, there's nothing— there's no judgement about it. People, you tell who you want to tell, and if you don't want to tell anyone, you don't need to. Nobody's— there's no force in you to tell anyone, do you know what I mean? You don't need to. I know it's your business.
[B 76:04]: I don't tell anybody anything, and that's why I'd love to have been able to speak to people now, but now you can Well, I appreciate your bravery speaking to me about it.
[A 76:16]: It helps and it means a lot that you've trusted me with it. Have you ever been diagnosed with any relevant health conditions or taken any medication? I take medication just now. Yeah, what medication is that?
[B 76:32]: Amitriptyline.
[A 76:37]: And is that your sleeping tablets? No, that's sleeping enough to help your mouth. Okay. Any other medications, or is it just the amitriptyline and the sleeping tablets?
[B 76:47]: Quite a few. Some of Aston.
[A 76:54]: Okay.
[B 76:55]: And then there's Cocodamol.
[A 76:59]: Yeah. I used to take that.
[B 77:07]: And my Loxican.
[A 77:14]: Okay, I'll just leave them in there for now. I'm sure we'll have on your GP records all of your medicines. Yeah. Are you receiving support now? No. No. Okay. Is there any sibling, relative, friend, partner, or professional who you would like to provide a supporting statement for your claim? No, I don't.
[B 77:41]: I've not told anybody. I've not said to anybody about it. Yeah, okay. I spoke to the advice, they kinda said if you've not spoke to anybody, first thing I'll ask is kinda especially your boss.
[A 77:54]: Yeah, so I'm going to ask you the last couple of questions now, so we are close to the end. So why are you applying to the Scottish Redress Scheme, and what would you like to come from telling your storey to the Scottish Government about what you went through?
[B 78:08]: I'd like them to deal with what happened back in the past and actually accept responsibility for no damming up, to help young people in care. Never really done nothing to help people in care homes back in the day. I think there should have been something there, but they didn't do that here at the care homes in Baroda, did they?
[A 78:34]: Yeah. And what would you like to come from, like, telling your storey? Like, where— what do you want people to know from telling your storey?
[B 78:43]: I want them to know what happened back in the day, and I don't want people just to ignore what happened back in the day, because a lot of people just ignore it. Go, 'It happened back in the day, but it's the past.' It's not the past. It's not the past for people that suffered it.
[A 78:55]: Yeah, absolutely. It's actually—
[B 78:57]: it's in the future. It's still in their heads, and it's still in— I know a few people in homes that have been homes that committed suicide through all this and all that. Yeah, that's actually— I don't understand why people say, 'Oh, that was years ago, just ignore it,' and all that. It's just— it's not something you can ignore. Yeah. It's there on some people's memories, that's what it is.
[A 79:19]: Yeah. And what would acknowledgement mean to you? So what would the Scottish government acknowledging what you went through mean to you?
[B 79:32]: It'd mean a lot if you get an apology off them and admitted that the care homes back in the day, when they should have been, it shouldn't have been happening. There should have been rules, there should have been people checking up in care homes they should have been hanged on the gallows back in the day. I'm glad it should have happened back in the day.
[A 79:49]: Yeah, see, they should have been monitored more closely. Ah, because it's just—
[B 79:55]: you want the Scottish government to take responsibility, but I think when I'm bringing out the red vest map, they're taking some kind of responsibility, but they're not taking it all. They're just saying, we'll give you compensation, that's it. Yeah, and it's and we'll get an apology. I don't think that's enough. I actually think they should have done something back then. It's just politicians and governments, they just, they don't care about the public. They never have.
[A 80:25]: Yeah. Is there anything else that you would like Redress Scotland to understand about what happened or the harm that you lived with?
[B 80:43]: I'd like them to understand what happened, completely. I hope it doesn't happen to other people. It's running behind me, it's mentally invasive, it just stays with you, it just doesn't go away. I think that's why they brought Redress up, because the Scottish government knew it was wrong and they brought that up. I brought that to you people for conversation. I don't think conversation's enough.
[A 81:05]: No, it's nowhere near justice.
[B 81:08]: I don't think you've got to obey the conversation. I mean, it's just— it might make your life a wee bit happier and make you better and that, but it's not going to bring back your youth and your young and maybe your future and that. Your future's basically fucked, if you know what I mean.
[A 81:23]: Yeah, I don't think they understand that.
[B 81:27]: I think they're just saying we'll give you compensation, that's it. We'll give you an apology, that's you. That's it, baby, that's you. I don't think that's enough, man. No, I think it should have been dealt with years ago. I think it was 2000, was it 2022? They brought this up. Yeah, they did this scheme. That should have been years before that. Absolutely.
[A 81:51]: And dealt with before that. Is there anything important that we haven't covered today?
[B 81:57]: No, I think we've covered quite a lot.
[A 81:59]: Yeah, is there any— I've spoken for much of years. Well, do you know what, I'm glad that you were able to do so with me. It's just, it's me, I just make people feel really comfortable. Is there any wording that you would like to have handled carefully? No. No? Okay. How are you feeling?
[B 82:18]: I could see a lot of phone numbers, but I just couldn't.
[A 82:21]: You should not. Tell them you've changed your mind.
[B 82:25]: I'm not really a hater. I don't like swearing much.
[A 82:29]: I'm not a big swearer. No, only when necessary, eh?
[B 82:34]: I know, Celtic's playing tonight.
[A 82:38]: You've just signed that Alex Oxlade-Chamberlain, haven't you?
[B 82:42]: He's been there for the last year. He's been there over a year now.
[A 82:45]: I thought it was only a couple of months. That's how far behind I am.
[B 82:49]: He signed last— when did he sign? I don't know, just now? August? Oh, was it? Oh God. He signed in January. Ah. A year's deal. A year's deal. They just give him a new year's contract. Was it?
[A 83:05]: Yeah, you won the last cup, didn't you?
[B 83:08]: I won the last one, won the weekend off.
[A 83:10]: You're doing pretty well for the start of this season. Not so much. That's a good point. No, I like the football. I try and keep up with a bit of it.
[B 83:23]: My favourite player years ago when I was young was Alan Shearer. I liked him.
[A 83:26]: I'm from Newcastle. I loved Shearer. Shearer was brilliant.
[B 83:32]: He played with Chris Sutton at Blackburn. He was— Yeah, he did. Chris Sutton played for Celtic, sure. Yeah, Shearer was good.
[A 83:40]: I liked them, Shola Myobi. He was good.
[B 83:46]: Yeah, one of the best players with Newcastle I've seen ever was Faustino Asprilla. Yes. Yeah, him and Genoa were brilliant.
[A 83:55]: Yeah, yeah. I mean, I think they were— we have had some good teams, but this, this, I think this season is going to be a struggle. I know, that's why I'm a bit gutted. I'm not clutching on straws to this season, I'll tell you that.
[B 84:11]: Sold Tonali, sold Guevara, sold Isaac last year, sold Gobert to Barcelona. I know, sold about 300+ million pounds worth of players.
[A 84:21]: Yeah, and haven't even bought anyone proper yet. I know. I've bought someone actually, bought someone from Benfica.
[B 84:28]: Ah, a right-back? Yeah. The guys that own Newcastle are richer than Man City.
[A 84:34]: Can't spend it though, can we? I know. It's all this financial fair play, but it's not fair, is it?
[B 84:40]: Well, if we just sell a few of our players, I think we'd be able to spend that.
[A 84:44]: Oh, you'd like to think so, wouldn't you? But apparently not. So we'll see how this season goes. It might be that I ring you in a few months to tell you Redress's decision and we're relegated already. Oh, God. Patrick, how are you feeling after discussing all of this?
[B 85:00]: Aye, aye, I think it'll go.
[A 85:04]: Yeah, and do you feel safe to be ending the call with me?
[B 85:08]: Yes, aye, it's better.
[A 85:10]: Couldn't wait to speak to you. I'm glad. Is there someone you can contact for support if you need any support?
[B 85:18]: I've got a good pal, he's back in the East Midlands, he comes in quite a lot.
[A 85:22]: Oh, that's good, I'm glad. So I'm now going to quickly explain the next steps to you just so that you have a rough idea. So after this call, I'm going to go away and I'm going to neaten up because I've taken it down as notes. I'm going to write it into a full statement. Once that's done, it'll be emailed over to you, so you'll get your statement and you'll get a payment authority letter, and it's just so you can read through it, make sure you're happy with it. You'll sign the statement and the payment authority letter, and that'll get sent back to us. We'll then send it off to Redress, and you'll have to do an identification verification So it's literally a 20-second WhatsApp video call where our head solicitor and my manager joins the call with you, and you'll hold your ID up to your face and they'll say yep, and then it's done. Okay, it's really, really quick. It's in like 20 seconds and then it's done. Okay, we don't really hang about with it. No problem. Are you happy with how the next steps have been explained? Yes. Perfect. Well, that is your witness statement complete, Patrick. So I will, like I said, go away, write this up, and I will contact you when it is ready for you to read through and sign, okay? That's brilliant, thanks, you're welcome. Alright, thank you very much for your time and thank you for trusting me to open up to me, okay? No problem, enjoy your day. You enjoy the rest of your day too, Patrick. I'll speak to you soon. Thank you, bye-bye. Bye., `formatted_transcript` = [A 00:02]: Hi there, can I speak to Patrick Bishop? Hi Patrick, it's Leah calling from MMA Legal to do your witness statement. Is now still a good time for you?
[B 00:11]: Yes, it was.
[A 00:12]: Perfect. Before I start, I do just have to let you know that call is recorded for training and monitoring purposes, and for data protection, could you confirm your date of birth and your postcode for me please?
[B 00:25]: 10th of August 1993, postcode PSD1NH.
[A 00:28]: Amazing, thank you very much. So just before I get into the actual witness statement itself, I'm just going to ask you a couple of questions just so I know that we can still continue. Let me just get them up. Have you previously made any civil claim, criminal injuries claim, redress application, complaint, police report, inquiry statement, or claim to another scheme about any abuse received in care?
[B 00:55]: No.
[A 00:56]: No. Have you ever received any payment, apology, settlement, or decision? No. No. Okay, no worries at all. And are you comfortable and happy to continue today?
[B 01:14]: Yes, that's all.
[A 01:16]: Yeah. Do you need anyone with you or any other adjustments?
[B 01:21]: No, actually, no. I just like doing things myself.
[A 01:24]: Okay, fair enough. Do you understand that the purpose of the statement is to be sent to redress and agree that it can be used for your redress application and any supporting evidence?
[B 01:35]: Yes, I know that.
[A 01:36]: Perfect. I've created a bit of a chronology of care, so a bit of a timeline of your care settings. I would like to go through that with you first just to ensure that I'm not missing any, okay? Okay, so in 1992 I have Griff Children's Home.
[B 01:57]: Great, that's good.
[A 01:58]: Greif, sorry, that's my, that's my bad. I've got Greif Children's Home. I'm not very good at the pronunciation part. And then in 1994 I've got a Beach Avenue.
[B 02:11]: Beach Avenue was before Greif.
[A 02:14]: Before Greif?
[B 02:15]: Yes.
[A 02:16]: Okay, um, you just bear with me. Okay, so from the care records that we've received, it only states that Greif was the first one. So are you saying that there was Beech before Greif?
[B 02:54]: No, I just can't remember, but I'm sure Beech Avenue was before Greif. But my granny died when she died, 1991, '92, so it might be right then. Okay, that's what I meant to hear.
[A 03:12]: Um, I mean, the, the records that we have do show— so it was Grieve Children's Home in 1992.
[B 03:20]: Yes.
[A 03:21]: And then returned back to your mother.
[B 03:25]: Yes.
[A 03:25]: And then back into care in April 1994, and that was into Beech Avenue.
[B 03:32]: Right. Yes, that might be right. Yes.
[A 03:34]: Okay, no problem. And I've then got, after Beach Avenue, I've got Newfield Resource Centre.
[B 03:41]: Yes, that's right.
[A 03:42]: Yes, in the Campsie unit.
[B 03:45]: Yes, that's Campsie. And so if I was on— and that's in Johnstone.
[A 03:51]: Yes, I've then got Balrossie.
[B 03:54]: Yes, that's Balrossie Boys' Home, but end up— they call it Rossie Home now because it's shut.
[A 04:01]: Yes, I've then got Kibble.
[B 04:03]: Yes, that's it. I've been great. I've just messed up.
[A 04:06]: No, that's okay, don't worry. I just wanted to clarify before we continued. I would hate for us to get halfway down and then, uh, missing something.
[B 04:14]: I think quite a few, so like 5 or something.
[A 04:18]: It looks like 1, 2— yeah, it looks like 5. And then after Kibble, you were released, uh, to relatives or friends?
[B 04:29]: Yes, I stayed with my gran for a couple of months and then I got my own house.
[A 04:32]: Okay, perfect. Well, if that's all correct, then let's crack on.
[B 04:36]: Okay.
[A 04:38]: I know you'll have to excuse any of my pronunciations. I'm not the best at this.
[B 04:43]: Some things I can't pronounce.
[A 04:47]: It's that most of it is like the towns and the city names.
[B 04:51]: I'm like One of them's in Culmacolm, one of them's in Johnstone, one of them's in Bridgerear, one of them's in Paisley, and one of them's in Hunterhall, that's in Paisley.
[A 05:02]: Yeah, well, I spent the first couple of months doing this job calling Renfrewshire, Roofrenshire. I think there was a few times I said North Ayrshire was North Asia, so, you know, we've got there now though. Okay, so I just want to let you know that you are in complete control of this meeting. You can take a break, skip a question, or ask me to reword anything. Please note that some questions can be upsetting because they do concern your care in time and its impact, okay?
[B 05:39]: Yes, I know.
[A 05:40]: So where did you grow up and who did you live with before you went into care?
[B 05:45]: I lived with my mum before I moved here. I lived with my gran, and eventually she died. I was always with my mum on and off, and then I was with my gran on and off. I was kind of, I wasn't really in an actual setting, if you know what I mean.
[A 06:02]: Yeah, just a house or a flat?
[B 06:04]: Yeah, they were flats, aye.
[A 06:06]: Flats, yeah.
[B 06:08]: Yes.
[A 06:08]: And did you have your own bedroom?
[B 06:11]: No.
[A 06:12]: Shared?
[B 06:13]: Yes.
[A 06:14]: Okay. What was the food like at home? You know, just, was it nice home-cooked meals?
[B 06:19]: No, it's kinda just my mom and that. My mom was an alcoholic, all that, so never had anything like that. So there was like sex, so no, there's nothing to eat.
[A 06:30]: Okay. And you've got— did you say this, there were 6 of you, so there was 5 siblings?
[B 06:35]: Yes, 5.
[A 06:36]: And can I ask how many brothers and how many sisters?
[B 06:40]: There's 3 brothers, 3 sisters, and me, so 7.
[A 06:46]: Okay, and there was 7 of you all together?
[B 06:50]: Yes, and we stayed in the apartment.
[A 06:53]: Okay, and who did you share the bedroom with?
[B 06:56]: Me and my brothers and I.
[A 06:59]: Okay, are you the youngest or the middle? Middle. Middle. Okay, what about school? Did you still go to school before you went into care?
[B 07:15]: I was in primary school, I was in St. Fergus, but I was hardly there. Didn't go well, no. So it was basically your mum's fate on that one, just basically. My mum was an alcoholic, mum was always in and out of jail.
[A 07:29]: Okay, that was that your father. All right, if I do go silent at any moment, it is just so I can type up these notes, okay?
[B 07:40]: That's fine.
[A 07:41]: Uh, no problem.
[B 07:43]: I didn't get high school, didn't I?
[A 07:46]: You didn't go into high school?
[B 07:48]: No, I didn't get high school.
[A 07:50]: Okay. Um, how did you come to enter into the care system?
[B 07:59]: My gran died when I was— she died when I was 10, and my mum was— she was an alcoholic. And I think my mum ended up putting us into care because my gran died, but ended up— I was kind of— I wasn't good at school, so I was going to a boys' home anyway, but me and my brother were in a care with her, so Right, okay.
[A 08:23]: So it was your mum who made the decision. Were you ever told why you were put into care?
[B 08:27]: My mum always came down. She was an alcoholic, so basically put into care because of that, because she never did any visiting much. I always stayed with my other gran and she was always throwing us out and things like that.
[A 08:37]: Right, so you weren't told but you kind of knew?
[B 08:40]: Yes, aye.
[A 08:41]: Okay.
[B 08:41]: We were told the day we walked in that we were going into care.
[A 08:44]: Okay. So I know you've got 6 siblings obviously besides yourself, so you've got 3 brothers and 3 sisters and you're the middle child. Were you separated from any of them in care?
[B 08:55]: Yes.
[A 08:56]: How many?
[B 08:57]: From all—
[A 08:58]: —from all of them?
[B 09:00]: Yes, me and my brother Kevin here, we were not eh— be charmed if there was another one that I was separated to but I wasn't separated to anyone else other than 10 or something.
[A 09:14]: Okay. And did you say so how old were you when you first entered care, did you say about 10? Kind of taking it over, yes, sorry. Yeah, and how did you feel at the time of first entering care? You know, what were your first thoughts, if you can remember anything?
[B 09:30]: I don't know actually how you answer that one because I was quite young, you know what I mean? So sometimes when you're young, you don't tend to think about it. You kind of must feel like brothers and sisters and things like that, but you never really—
[A 09:41]: You never really thought about how you felt?
[B 09:44]: Nah, it's kind of when you're that young, you don't really think about it. No, I'm just so sad because my gran died, and if she didn't die, I don't think I'd be around here, to be honest with you.
[A 10:00]: Oh, bless. Were you very close with your gran?
[B 10:04]: I was very close to her. She was kind of— she was always there when she had cancer, so she passed away. So kind of, that was That's from my wee staffies cocking up.
[A 10:17]: Bless you. Is there anything important about your childhood health, any learning needs, any vulnerability that should be recorded for redress?
[B 10:27]: No, I had ADHD when I was young.
[A 10:32]: Okay, I'll jot that down. Okay, so I'm now going to move on to the next section, and what I'm going to do in this section is I'm going to ask you a multitude of questions but for each care setting one by one, okay? Yes. So I know that there'll be some things that pop up where you're like, oh, that happened in that one as well, but I need to make sure I keep it chronological for when it gets sent to redress, okay? Okay. Perfect. So I'm going to start with Greif Children's Home. So from records, I can see that you entered there on the 12th of February 1992. Can I ask what kind of setting it was? So was it a house? Was it like a There was two houses, so there was two houses, different houses. Two houses. And which one were you in? Was there any name? Did it look—
[B 11:21]: No, just, just both of them are called the Grange. There was two different ones. There was a big house and then there was a wee one next to it, a wee cottage.
[A 11:29]: Okay. And which one were you in? The big house?
[B 11:31]: Yes.
[A 11:33]: Okay. And how many floors was it, can you remember?
[B 11:39]: Yeah, this, hold on, I think there's only 2. 2 floors? Aye, but it's quite a long, quite long at the back. I think it's still there, I'm not sure.
[A 11:52]: Potentially. Some of them haven't really shut down, some of them have kind of, they've kept the building but changed what it's used for.
[B 11:58]: I know Paul Rossi shut down, so that's why I got moved, because it's coming under LSD building, so they moved us up.
[A 12:03]: Right, yeah. So what was the ordinary daily life like in Greif?
[B 12:12]: It was kind of, because you're young, it was kind of, I don't know, it was kind of, there wasn't any idea or set number of people, so you just had to exist there and adapt.
[A 12:20]: Yeah, so what about the actual, so did you have your own bedroom here?
[B 12:25]: In Greif? I don't know, I can't remember. Okay, that's okay. Kinda maybe, I think, but I can't remember the Greif that much because I was that young.
[A 12:33]: That's okay, I'll just— we'll take down what we can remember, and that's absolutely fine. What about toiletries? Can you remember if you were provided with shower gel, toothpaste?
[B 12:45]: No, I don't remember. Don't remember.
[A 12:47]: What about the food? Was the food okay?
[B 12:50]: I don't actually remember what I ate.
[A 12:51]: That's okay, I'm just literally going to list off some things, and if you can't remember, just say no, okay? Okay. What about school? Did you still go to school while in this setting?
[B 13:02]: Yes, when I was in the group, I was still going to Mr Patrick Bishop's for a couple of months.
[A 13:08]: Okay. What about clothing? Did you get provided any clothes there?
[B 13:14]: I don't actually. I can't remember that.
[A 13:17]: Sorry about that. That's all right, don't worry. What about contact with family? Did you still see your mum? No. And was that your decision, her decision, or?
[B 13:29]: It was probably her because she was an alcoholic, you know. Okay. I just, you know, that young, I can't even remember anything about that one.
[A 13:36]: Well, I can't remember what I had for breakfast yesterday, so it's all right. And I can. Okay, what about the staff? What were the staff like?
[B 13:51]: Some of them were all right and some of them were just not all right. You always get that in homes. There's always a mixture, there's always ones that's alright, there's always ones that's not alright.
[A 14:00]: Okay, always just a bit of a mixture of, you know, there's always going to be one or two. Mixture, mixture.
[B 14:06]: Mixture of nice people and mixture of assholes, basically.
[A 14:10]: Fair enough. What about the kids, the other children there, were they alright with you? Did you get along?
[B 14:16]: I can't remember, Mr Patrick Bishop. I can't remember any of them. I think I was only in there for a bit. I think it was the last few months I was in there.
[A 14:23]: I think from what I could see Actually, let me just have a little look.
[B 14:28]: Maybe a bit over 6 months, maybe even more than that.
[A 14:30]: From February until August. Oh, well, no, it's a couple of months.
[B 14:35]: Yeah, a couple of months.
[A 14:36]: Yeah. What about any rules? Were there any particular strict rules that you can remember? No, I can't remember that. Any punishments?
[B 14:46]: Ah, there was punishments. You were thrown in your room and locked in your room and things like that.
[A 14:48]: You would be thrown in your room and locked in? Yes, I— okay, that's what they used to—
[B 14:55]: that's— that happened in quite a lot of homes when I was young. You used to get locked in your rooms and all that, and you were bad and all that.
[A 15:00]: I have heard that from a couple of people, to be fair.
[B 15:04]: It's quite a lot of the bastards used to hit you and all that.
[A 15:07]: Did they hit you in Greif? No. No? Okay. Um, did anything happen in Greif that you would now as an adult consider to be abuse, neglect, or harmful?
[B 15:19]: Just get locked in a room, things like that. I think that's ample. Okay. And grabbed and threw about. That's probably the same as physical abuse, I'd say. Yeah, absolutely.
[A 15:34]: How did it make you feel, you know, like at the time, like when you were being locked in your room, how would you feel?
[B 15:39]: You feel bad when they do that because you normally used to be locked up. It's like imprisonment. Especially when you're that lucky, you're only 10 years old, you go, ah, what's going on?
[A 15:48]: Yeah, absolutely. Um, was it all of the staff that were involved, only a particular few?
[B 15:55]: There's only a couple. It's certainly— I've noticed that, and I noticed that in the buy homes, isn't it? There's always— you always get ones that are brand new, you always get ones that are just arseholes, and you always get ones that shouldn't have been at home because you've been in jail.
[A 16:09]: Yeah, okay. Can you give me one clear example of this occurrence? So where and when did it occur? You know, what happened before?
[B 16:33]: Just give a You were told to do something, you never done it, and you used to be grabbed and threw in your room and all that.
[A 16:39]: And what kind of thing would you do for that to be the punishment? I just can't remember that, to be honest. That's okay, that's okay. Too young, you know, a 10-year-old, you know. Yeah, yeah, of course. Did it happen often? Was it quite a regular occurrence? Yes, it was often.
[B 16:56]: Hang on, Grace, I'm just gonna spanny the hands. They just, I don't think they were trained right to start with to actually deal with people. The young ones are just, I think they just, we'll just put them in the group.
[A 17:09]: Yes. And what about, did it ever become worse or change, or was it kind of just the same thing over and over?
[B 17:16]: Same thing over and over. You always knew when you turned the page or turned around, you were getting locked in a room.
[A 17:22]: What about when you were locked in your room, were you still, were you given any food or water?
[B 17:29]: No, they used to open the door but they're not bringing your dinner.
[A 17:33]: Would you have to eat your dinner in the room or were you allowed to go and eat with everyone else?
[B 17:37]: They used to bring up dinner. There wasn't a toilet in the room either, to be honest with you.
[A 17:42]: Okay. I remember that much. Yeah, so I know it sounds a bit— I know it can be a bit hard to talk about, but with there being no toilet, would you have an accident while you were in there? Aye, just no choice.
[B 17:58]: You either piss yourself or you shake yourself or you push the toilet or something. Yeah. There's no choice when you're locked in a room. It's just, it happened quite a lot back in the day.
[A 18:07]: Would you ask to go to the toilet or were you not able to? It's extremely hard to go.
[B 18:12]: You just get knocked.
[A 18:13]: It's just getting older. Okay. Okay, what immediate effects came from this kind of experience? Was there any pain or injury, any fear, shame, sleep problems, bedwetting, any running away? Yes, that was all.
[B 18:35]: That was all the same. I used to wet your bed, used to run away, used to get fear. Something— that's how you used to run away because you were feared. Yeah. Probably. You've heard that a lot, actually, and been involved in care. You've probably— that's where a lot of people run away because they've been wet in the bed.
[A 18:52]: Yeah. And I'm sorry to ask, but would you wet the bed in Greif? Yes. Yeah. And what would happen if you wet the bed? Were you given any, you know, any comfort? Were you given any—
[B 19:04]: no, certain staff, right, certain staff were alright, certain ones weren't.
[A 19:09]: So would they, like, say, change your sheets?
[B 19:11]: Yes, some of them are all right. So you'll probably hear about a lot. Some of them are already in certain homes. Some of them— it happens in other homes. You always meet nice people and then you meet assholes.
[A 19:20]: Yeah, happens absolutely everywhere. I mean, it's just—
[B 19:23]: you never really— you never got home, you met all nice people. Never happens.
[A 19:28]: You never get a full night's sleep.
[B 19:30]: Right. Okay. I don't know, sometimes you wish for it, but it wasn't gonna happen, so you just had to go. That's when you're 10-year-old, I mean.
[A 19:43]: So yeah, absolutely, absolutely. Um, did this happen to anyone else, or did you ever— did anyone else ever witness this happening to you, you know, being locked in that room? No, I just do what I say.
[B 19:56]: People out there, people may probably witnessed it happening to me and all, but yeah, you're a lot young, you can't remember, but it did happen to other people. Used to happen to a lot of people in there.
[A 20:10]: Yeah, of course.
[B 20:13]: That was one of the worst ones.
[A 20:15]: Fife was the worst one? One of them, aye. Okay. And when you say you would be kind of, you know, grabbed or thrown into your room, was there ever any bruises, any handprints?
[B 20:32]: Yes, I was always bruised when they grabbed me and hit me and things like that. It always happened. Okay. You're 10, you're up there, back that long, you can remember certain things but you can't remember it all.
[A 20:44]: Yeah, of course. And did you ever tell anyone or try and get any help because of that?
[B 20:49]: Yeah, I used to tell the night staff and all that, but when you're that young, you don't think they'll believe you when you've been in a home. They just shy me about them, just ignore you. Yeah, even the nice ones, they used to say, right, I may borrow and just walk away and things like that. So, okay, you end up going like this, you end up seeing the hank of their arseholes. Yeah, yeah, because they used to make you— even if you made a complaint, you just get ignored because you're that young. Okay.
[A 21:27]: So that is everything for Greif. Yes. So I'm now going to move on to Beech Avenue. So I'm going to ask the same question again. What was Beech Avenue? Was it a home? Was it a residential school? It was just—
[B 21:40]: it was like two houses knocked into one. Just a home. It was just like two normal houses and they knocked it through into one. Okay.
[A 21:49]: And can you remember how many floors were in this house? 2 floors. And where was your bedroom? Top floor. Okay. Did you have your own bedroom or shared? Own bedroom. Own bedroom.
[B 22:07]: I think there was about 10 people in all or something.
[A 22:10]: In the home? Yes. Okay. What about the toilets? You know, was there— were they shared? Were the showers shared? Well, they're shared toilets, yes. Shared toilets, okay.
[B 22:22]: There's a couple of them, there's a couple on the top, one on the bottom.
[A 22:28]: Okay, no problem. Okay. And what about the food here?
[B 22:46]: It was actually all right, but you can't really remember much of it. Yeah, you're still going to school, you're in there, so mostly I'm used to the school, you know what I mean?
[A 23:02]: What about, would you like eat dinner together or eat breakfast together?
[B 23:06]: Yes, you used to do that. Okay. That was actually, Beech Avenue was actually the best one.
[A 23:15]: It was the best one? Yes. Okay. What about hygiene-wise? Was there any toiletries provided?
[B 23:27]: I just cannot remember that, to be honest with you. I just cannot remember, too young. So I just actually liked the home, I thought it was quite good.
[A 23:35]: Yeah, no, that's absolutely fine. What about clothing? Did you go with the clothing that you had from home or were you provided new?
[B 23:42]: Covenants I came to home, right? Yeah. I can't actually remember getting any clues in there. I don't think I was in there that long either.
[A 23:51]: Let me have a little look and see. Yeah, Beach Avenue was about 2 months.
[B 23:57]: It wasn't that long. Okay. Because I left there and they put me on Newfield.
[A 24:02]: Yes, I've got Newfield. That's the next one, just for this one. What about contact with family? Was there still no contact? No, no contact, no. Okay, and what about the staff? What were they like?
[B 24:15]: Actually, it was a guy, a Mr Rankin, and his wife. They owned a fruit stall next to Bell Street. They were actually, him and his wife were actually buried inside.
[A 24:27]: Okay, okay, cool, got that. And what about the other children? Were they okay?
[B 24:33]: Yes, I know someone in from Cherries, so yes, they were actually all right.
[A 24:37]: You know some of the names? Yeah, yes I do. Can you give me just a couple? It just really helps to solidify the statement is all.
[B 24:45]: There was Elizabeth Campbell. Yeah. Sharon McAllister.
[A 24:54]: Yeah. That was two.
[B 24:56]: And then my brother Kevin, he was in there too.
[A 24:58]: Your brother Kevin was in there too. Is he an older brother? Younger, okay. He's youngest. Youngest, okay, got that. Did anything happen here that you would now consider abuse, neglect, or harmful as an adult? No. No, okay. And I know the question is, what was different about this placement compared with the others? I know you said it was the best one. What made it the best one?
[B 25:28]: The staff are actually very nice. The husband— there was a husband and wife that owned the fruiters as well, but they ran that. So I don't know if you— I can't remember, but I knew Mr Rankin. He used to take us to the fruiters. And Mr—
[A 25:42]: who, sorry?
[B 25:43]: His name is Mr Rankin. I can't remember his first name. The fruiters in that, in Welshgate, were just along the way where I stayed in Paisley. So there's something called Paisley. On the fruiters, and he used to take you to the fruiters and that, and you just used to help yourself. I remember to see the shed and I just thought—
[A 26:00]: Okay, I'm glad that there was at least, you know, one place that was safe for you.
[B 26:04]: That was the only one, aye.
[A 26:06]: Oh, bless you. I'm going to move on now to Newfield. So I can see that you were there for about 6 months as well. Yes. What was Newfield in a sense of, was it a house?
[B 26:20]: It was not, it was units. There was like 4 or 5 different units because it was a residential home for boys and girls.
[A 26:28]: It was a residential, okay, boys and girls, plus the school was inside. Okay, and how many people were there to a unit? Can you remember it all? That's okay.
[B 26:46]: I'd say 6 plus, wasn't it? Yeah.
[A 26:49]: So we'll go with like just 6 or more to a unit, and you said there was about 4 or 5 units?
[B 26:58]: Yes, there was. They were named after islands: Campsie, South, Iona.
[A 27:06]: They were named after islands. And I've got you down as being in the Campsie unit, is that right? Yes, I was in Campsie and South. Campsie and South? No. Okay. Okay, what about the units? What did they look like? You know, was there a kitchen, dining room? There was a kitchen, dining room, yes.
[B 27:29]: Couches. Just looked like— the units kind of looked like a house, you know what I mean?
[A 27:35]: Okay. What about your bedroom? Did you have your own bedroom or did you share? I had my own bedroom, yes.
[B 27:42]: Own bedroom.
[A 27:43]: And what about bathrooms?
[B 27:45]: Yes, there was shared bathrooms, yes, for the residents.
[A 27:49]: And what about showers? Was there shared showers?
[B 27:52]: Eh, can't remember, but I know there was baths.
[A 27:54]: I remember that back then. Were they shared baths, so kind of everyone would take it in turns to use the baths? Yes. Okay. What about routines? Was there any specific kind of bathing routine, you know, was it you have to bath in the morning and night, or? No, not really. No, no.
[B 28:10]: Okay, I think it was kind of your choice, if you know what I mean.
[A 28:15]: Yeah, okay. You didn't have a choice? Oh, you had a choice?
[B 28:20]: It was up to you, but nobody ever said to you, go for a shower in the bathroom every day, which I think you should have. Yeah, okay.
[A 28:29]: Um, what about the food?
[B 28:34]: I think it's actually all right, as I can remember, but I cannae remember that much, darling.
[A 28:38]: Yeah, again, it's just one of them. Right. And what about toiletries? Can you remember being provided shower gel, toothpaste, toothbrush? No, I cannae, no. Is that that you can't remember, you weren't given them? I cannae remember. Okay, no, that's okay. I just wanted to clarify that I didn't get that any mistaken. No, I can't remember.
[B 29:05]: Then I got to be about older. I know of it, but no, I can't remember that, no.
[A 29:09]: Okay, no problem at all. And what about contact with family? Was there still no contact?
[B 29:14]: Eh, I don't think anybody ever came to see me in the tube, no.
[A 29:18]: Okay. What about the staff? What were the staff like in this place? Half and half.
[B 29:23]: Half of them were alright, half of them were arseholes. Okay.
[A 29:27]: I don't know what I need to put. No, no, say what you need to say, honestly. There's no— You're all right?
[B 29:34]: Some of them are all right, some of them were just—
[A 29:36]: shouldn't have been there, if you know what I mean. What about the other children there? Eh, it's kind of—
[B 29:42]: some of them are all right, some of them aren't. Kinda, they've probably seen this, they've probably seen the same as me. He was all right, he wasn't.
[A 29:49]: Yeah, well, you're never going to get along with everyone. That's it, kinda.
[B 29:53]: You don't know them, so yeah, you go, ah, fuck you.
[A 29:57]: Yeah. What about any rules? Was there any rules that you can remember from here? No. What about any punishments?
[B 30:08]: I used to get locked in your room and battered and all that in there. I didn't like that place at all.
[A 30:13]: So they would take you to your room?
[B 30:16]: Some of the staff used to hit you and things like that, throw you in your room and things like that.
[A 30:23]: Okay. So I know you've just said that, but I'll ask the same question again. Did anything happen there that as an adult you now consider to be abuse, neglect, or harmful? Yes. And how would you label that?
[B 30:37]: Physical abuse, getting hit and battered, and cleaning your room and locked in your room. I haven't done that. I just didn't like the place at all. I just couldn't stand it.
[A 30:49]: Okay.
[B 30:51]: And you've made a complaint, tell staff, as I said to you, you just get knocked. They just ignore you.
[A 31:01]: And who was responsible for the physical abuse?
[B 31:05]: The staff.
[A 31:06]: The staff. And was there any, you know, was it just a particular set of staff or was it kind of all of them?
[B 31:11]: No, just this kind of, as I said to you, some of them are alright, some of them on me. Yeah, you know, it's not in order. You probably notice that in all your claims you're dealing with someone. A lot of people, some of the staff they like, and some of them they're just—
[A 31:23]: no. Yeah. So can you give me one clear example of a time when you were physically abused? What happened beforehand, what happened during, and what happened after? But it's just, just—
[B 31:40]: I can't even remember what happened before that. I remember getting hot grabbed and threw my room and things up.
[A 31:46]: So can you remember where it happened? You know, was it in a communal area?
[B 31:50]: It was in a— no, it wasn't in a communal area, it was in a private bit.
[A 31:54]: In a private what, sorry? Just in a private bit. In a private bit of the unit. And so what did the member of staff do?
[B 32:07]: He actually just grabbed me and And actually punched me and actually threw me on the bed, then locked the door.
[A 32:16]: Did he physically hurt you apart from grabbing you? Yes, he actually whacked me. He actually punched me. And where did that hit? At my face. Okay, and was there a mark after, I'm assuming?
[B 32:35]: Yes, I suppose.
[A 32:37]: And then he locked you in your room? Yes. And how long were you left for?
[B 32:43]: Yeah, a good few hours.
[A 32:47]: And can you remember what happened when you were let out of your room?
[B 32:51]: I was just like, my roommate, quite a nice staff actually, what happened to your face? I said he whacked me, and then all of a sudden, and get caught up a bit, I fail. That's what they used to say. Obviously, a young lady and they're adults, they've got to believe they're adults.
[A 33:09]: Yeah, that's what happens. Okay, now how often did this happen?
[B 33:20]: A couple of times.
[A 33:23]: But it wasn't a regular occurrence?
[B 33:26]: No, it's just Couple of times with certain staff, yes.
[A 33:29]: And did it ever change or become worse?
[B 33:33]: No, not really, no. Just kind of the same people all the time. They just used to hit me and grab me and throw me in the room. Never liked the place, never liked Newfield at all.
[A 33:44]: Okay. Okay. And what was the immediate effect from this? You know, was there still, was there any bedwetting, sleep problems?
[B 33:54]: You're bedwetting, you don't want to go to sleep and then this happens to you. You lie awake all night thinking you've got to clean the hickey and all that as well. Yeah. It's kind of one of the places I like to forget.
[A 34:10]: I just don't like that at all. Yeah, absolutely understandable. Just going to ask really quick, just like I asked with the old one, in Newfield, what were the staff like when you did wet the bed?
[B 34:23]: Yes, some, as I said, some of them used to change it, some of them didn't bother at all.
[A 34:27]: And the ones that didn't bother, was that left to you to deal with? Yes. Okay, and was that so, for example, you would have to change your own bedsheets or go for a quick bath, clean off? That's a good day yourself, yes. Okay, and some, some would help and some just wouldn't? Some of them are all right, some of them Okay, um, did the same thing happen to anyone else, or did you ever witness anything?
[B 35:02]: Yeah, I'm sure a few people in here now, you've witnessed it, you've seen it happening, and things like that.
[A 35:11]: And would other people have seen it happening to you? Yes. Okay. Did you tell anyone what was happening?
[B 35:22]: Yes, I told other members of staff, but as I said to you, when you're that young, they don't believe you. Actually, they don't think I'm as bad as much as you do, you know.
[A 35:38]: And what was different about this care placement compared to the others?
[B 35:42]: Just, just, I don't know what it was. I just, I couldn't take that. I just didn't like it. I couldn't take the voice at all. I just couldn't make it. Some homes you mustn't go around, some homes you don't.
[A 35:55]: Yeah, absolutely. Okay, I'm now going to move on to Balrossie. So just for your knowledge, there is only 2 placements left, so we're going to do Balrossie now and then we'll do Kibble, and then that is everything for the in-depth of each placement. Okay. Okay, would you like to take a break at all, or you're happy to continue?
[B 36:13]: No, Marie, I've got a can.
[A 36:15]: Perfect. What type of setting was Balrossie? Was it a residential school or a house?
[B 36:22]: A residential de-listed school. It was— there was what, 1, 2, 3— I think it was like 1, 2, 3, 5 houses. It's actually turned into flats now. It's in Kilmacomb, and Some of the flats are worth a fortune.
[A 36:40]: Yeah, and how long were you in there for? I believe that looks like a year and a half, 2 years maybe. Looks like you were there for about 1, 2— I'm trying to work out— 2 years minus 1 month, right? About 23 months, that's it.
[B 36:57]: Yes, yeah, I remember that because I ain't got no memorable losses because I remember talking to a couple of police officers and they said it was getting renovated on the flats. Wow, okay. And it was a lassie building, so they didn't understand that.
[A 37:14]: Yeah, so again, kind of like what with the rest, what was your daily life? So what was the actual accommodation like? Did you have your own bedroom?
[B 37:25]: No, it was dormitories.
[A 37:29]: Okay, and how many did you share with? 4. And were they 4 other males? Yeah, yes, it was just boys. Yes. Okay, no problem. I just have to cheque just because sometimes it can be mixed. What about bathroom-wise?
[B 37:51]: It was just a 1-bed shared bathroom, yes.
[A 37:54]: Was that just shared between the 4 of you in the dormitory, or was it shared between everyone? There was 30 people in there.
[B 38:00]: There was 30 of you? In the one floor, yes. It was shared between us all. Okay. Which I didn't agree with that either.
[A 38:10]: Yeah. Were there showers, baths?
[B 38:13]: There was just showers and urinals and sinks.
[A 38:17]: There wasn't any baths, no. Okay. What about any routines? Was there any specific routines that they kept you in?
[B 38:26]: No, not really. She used to tell you in the morning, \"I'm going to shower. If you want a shower, go out.\" Okay.
[A 38:32]: What about your school? Did you still do schoolwork? School was in Neeples. Okay, it was in there.
[B 38:38]: It was a boys' school, yes. You had to go to school.
[A 38:43]: Okay. What about the food? Can you remember anything about the food? Food was actually quite good, actually.
[B 38:49]: She used to take me, she used to get your dinner. You used to get your breakfast in your dormitory. Okay. Then lunchtime, there was a big canteen for everybody in the full home. And then at tea time, you used to bring your dinner. And then at supper time, you bring your dinner.
[A 39:11]: Okay. And were you given, like, a choice with the food? Was there options, or was it just kind of whatever was given you had to eat?
[B 39:19]: There was kind of breakfast options when you went into the big canteen on time, you'd get up to choice options. Okay. Nighttime and suppertime, suppertime used to get— they used to— that was a good thing about suppertime in Bullrocks. You used to go shopping with the staff. They used to take the boys shopping and you could pick which you liked, if you know what I mean.
[A 39:41]: Oh right, okay. That was quite good.
[B 39:43]: Yeah. Back then it was unheard of. So they used to— we used to go shopping then, but I think that was even just take you for an hour or two or something.
[A 39:55]: So you would go shopping with the staff for the food?
[B 39:58]: For supper time, just no for dinners and lunches, not just late at night. Used to be yourself at about 7, 8 o'clock. They used to take you shopping, you pick what you wanted.
[A 40:10]: Nice, okay.
[B 40:12]: There was like 12 people in there, 12 or 16 around the dormitory, so you had to— they couldn't exactly get everybody a bit of activity, you know what I mean?
[A 40:22]: Yeah, understandable.
[B 40:24]: Back then, you're young, it was— when you're young boys, it was like hot dogs and buggers, chips. That was the main thing.
[A 40:32]: Yeah. Okay, and how was— what was the staff like in there? Was it half and half?
[B 40:45]: Some of them were alright, some of them weren't.
[A 40:47]: Yeah, just the same as before. Ah, yeah, it's kind of—
[B 40:51]: some of them are nice, very nice actually. Some of them are, and some of them are just assholes, basically.
[A 40:58]: Yeah, fair enough.
[B 40:59]: Keep saying that about people, you know.
[A 41:03]: No, you're all right. I'd rather you were honest. What about the other children? Did you get along with them?
[B 41:10]: Eh, half and half. Some of them not. Some of them, I dunno. You've been in a dorm before. The 4Es used to stick together, if you know what I mean. Yeah. And then there's 4 and there's 4 there. You're kind of stuck between the 4Es, if you know what I mean.
[A 41:26]: Yeah, so you kind of have no real choice but to try and get along.
[B 41:29]: Well, you kept together because it was actually just, it was just a joke, to be honest with you. I didn't understand it. So it was like 40 hours in a room, we go in, well, you tried to go in, but you didn't get a choice. You were in a room and they used to just, when you're in here, that's it. Yeah. And then there was their boys in another room you used to like, and then there were boys in another room you didn't like. So they could make it that way, as soon as they could see that you didn't get on there. Yeah, absolutely. You'd love to chew it, chew your end in, if you know what I mean.
[A 42:00]: Yes, of course. Were there any rules in Balrostie that you can remember? No, no. And what about any punishments? Ah, there was punishments.
[B 42:12]: I used to get locked in your room and a few of the guys in there that I still know who they are, they used to hit you and throw you about and lock you in your room and all that, didn't they? A lot of them in that Balrossie are just going to like them. The worst thing about Balrossie was the teachers were the worst.
[A 42:29]: Really? Okay, we'll get into that in a— I'm just— because I'm going to pop that into the other box in our note sheet, which is about the abuse. So I would ask, you know, did anything happen there that you would now consider abuse to be? Sexual, physical, emotional, or neglect? Which of those would you say happened in Balrossie? Physical and neglect.
[B 42:48]: Because there was a few of them that used to hit you and throw your boot and batter you and lock you in your room. And the teachers, some of the teachers that used to go, they were worse than the actual staff you dealt with when you were in your dorm. Yeah, you can actually handle a lot. Yeah, I can basically— you can actually handle your heat even though you have a really cold kidney. You know what I'm saying? Yeah. You'd love to bump into them outside.
[A 43:17]: Right, yes. Can you give me one clear example, so one clear time where this physical abuse and neglect happened? Happened a few times in there.
[B 43:27]: A few times?
[A 43:27]: Can you give me like one really key one that you'll always remember?
[B 43:32]: I was in the shower and I was refusing to go to school to get a shower and the guy just bounced my knee plate off the tiles in the shower. And actually just battered me and then told me get a shower and just walked up.
[A 43:45]: And was that a teacher or a staff member?
[B 43:48]: That was a staff member.
[A 43:49]: And did you say you hit your head off the tiles?
[B 43:52]: Yes, both my heels right off the tiles in the shower and told me get a shower on that. Then I was refusing to go to school and get a shower. I remember that, and I didn't actually know the guy's name. So what was his name? Derek. I can't remember his second name. Derek.
[A 44:08]: That's okay, it's good.
[B 44:09]: He bounced my head right off the tiles in the shower and told me I'd get a washing or that.
[A 44:16]: He told you you would get a lashing? A wash. A wash. A lash. A wash. Okay. Yes. And did he do anything else other than bounce your head off the shower tiles?
[B 44:28]: I just grabbed me before, told me that Yeah, I showed up, we were going to school.
[A 44:34]: Okay. Can I ask when this happened? Were you in the— was it in the shower room? Yes. And were you clothed? Yeah, just my pyjama bottoms on. Okay.
[B 44:47]: I remember it well.
[A 44:50]: It might sound silly, but for the, you know, the— not the truthfulness, but for the redress to really understand this, can you remember what, even anything about the pyjama bottoms? You know what colour they were? They were blue. Did they have any patterns?
[B 45:04]: No, just blue.
[A 45:09]: Okay, no problem. And what happened after that? You know, was the bruising— was there any marks?
[B 45:15]: Ah, there was bruising and fear and things like that. I just got a shower and get ready and went to school because I didn't know how to deal with the guy again because he was just— he was a moron, just evil.
[A 45:34]: Mm-hmm. Okay. How often would this happen? Was it, you know, was the abuse a daily thing, or, you know, every now and then a thing? Every now and then, yes. Every now and then, okay. And did it ever change or get worse?
[B 45:51]: It changed for the staff. It wasn't the same staff. It was different staff at times, aye.
[A 46:01]: Okay. Okay.
[B 46:02]: The only thing I liked about Bullrossie was the food. That was it.
[A 46:09]: Would you say the food was better than any other care setting?
[B 46:13]: Eh, no. Okay. Because I've not got to the last one yet. Okay, go on then.
[A 46:20]: I can't wait to hear about this full English breakfast.
[B 46:24]: That was one of them.
[A 46:26]: Kemble was the best one. Was it?
[B 46:28]: Even though people say, even though a lot of people have bad things to say about it.
[A 46:33]: Okay, so what immediate effects did you experience while in Balrossie? So, you know, again, pain, injury, fear, shame, sleep problems, bedwetting? Yes, all. All of it?
[B 46:44]: I couldn't wait to get out. I just hated the place.
[A 46:48]: And what about And with, am I on Balrossie? Yes, Balrossie. What about with Balrossie with the bedwetting?
[B 46:55]: Yes, I used to do that quite a lot, yes.
[A 46:57]: And what would happen in this institute for that? You know, were the staff helpful? Were they not?
[B 47:02]: No, you had to do it yourself because it was a dormitory. That's what dormitories were like. You had to change all your own beds and things like that.
[A 47:11]: Was there ever any comfort from staff?
[B 47:13]: You know, \"Oh, it's okay.\" No, yeah, some of them were alright, as I said to you. Yeah, some of them are nice and some of them— you see, you probably notice that yourself with people when you do interviews. People probably tell you some of the staff are brand new, some of them are mummin'. You'll probably notice that a lot.
[A 47:27]: Yeah, and it's always the bad ones that people remember the names of, never the good ones. Well, I say good ones, I say good ones, but you know, I remember a lot of the names of the good ones that I like. Can you give me some of the names that you remember?
[B 47:44]: I can remember first names, I can't remember.
[A 47:46]: First names is perfectly fine.
[B 47:48]: One of the good ones when I was in Bulrushy was a guy called Jimmy McWilliams. Okay, he stayed in Johnstone. He was a very nice man because he ended up coming to Kibble. Okay. Another guy called Thomas Shirky, he was, he was a mate in Bulrushy. He was brand new, he came to Kibble as well. He came to He ended up in my night shift in Kibble as well.
[A 48:14]: Oh God.
[B 48:15]: You end up remembering half of them and then you go, ah, that's her second name, you kind of remember.
[A 48:21]: Yeah, what about, apart from Derek, can you remember any of the other bad staff members' names? Yes, there was Charles Horne.
[B 48:28]: He was a teacher. Yes, Charles Horne. Yep. And Thomas McCallum, he was, they were the head, they were two of the head teachers in the place. They were They were famous for hitting people in Bullrossie. I remember the two of them well. I don't know if they're still alive or not, but they were two— Thomas McCallum and Cheryl Thorne. Cheryl Thorne was the headteacher in the school. Thomas McCallum was the headman.
[A 48:57]: And they were the ones who were quite well known for hitting people? Yes. Did they ever hit you? Yes.
[B 49:06]: They were two main man in Cabell, eh, Bullroxy. You probably hear the names quite a lot if you're dealing with people from Bullroxy. We do see a lot of names constantly popping up, yeah. If you're dealing with people from Bullroxy, they were two main mans.
[A 49:24]: Yeah. Did you ever tell anyone what was happening in this one?
[B 49:29]: Yes, but they're the head teachers and things like that, so you're not going to believe them, are you? Used to tell your kids, you used to tell your staff, you used to get ding dong, ding dong. Yeah, just to get knocked, because they were the head teachers. They were the teachers in Morrosey, they were the worst. Apart from that guy, I can't remember his second name. I know he's staying in Wrenthwaite next to me just now, but I can't remember. Okay.
[A 50:01]: So now let's move on to Kibble, shall we? So I have— is there anything else you want to say about Balrossie? No. No? Okay. I'm glad it's shut.
[B 50:12]: Yeah. So we just go through the other 3.
[A 50:18]: Okay, so let's move on to Kibble. So I have you being down in Kibble from 1997 to 1998? Yes. What was Kibble? Was it a residential school? Was it a house? Boys' school, yes, residential. Okay. And again, what was it like? Did you have your own room?
[B 50:49]: Yes, I had my own room in Kibble, yes.
[A 50:51]: Own room, okay. Was it a big house that you stayed in?
[B 50:56]: It is flat units, it was like dormitory units, 4 separate units of us in Kibble.
[A 51:05]: Okay, 4 separate units. What about routines, was there any particular routines there that you can really remember?
[B 51:11]: Yes, you had to be getting a minute to try to get on the showers.
[A 51:15]: Sorry, could you say that again for me?
[B 51:19]: I'm just getting a bathroom.
[A 51:20]: Oh, no problem.
[B 51:22]: I had a wee bit of tea and a couple of Weetabix. Couple of Weetabix, that's all. You had to get up in the morning, you got to shovel and all that and things like that.
[A 51:29]: Was there a specific time you had to wake up there? I guess you had to go to school because the school was in the place. So what time would you wake up if you can remember?
[B 51:39]: Eh, half 7, quarter to 8 roughly.
[A 51:42]: Yeah, okay.
[B 51:43]: So I had to be at school for 9. Then you had your breakfast and you had to get a shovel and things like that.
[A 51:54]: Okay, did you have a school uniform? Just your own clothing. Own clothing, okay. And were you ever provided any clothing?
[B 52:02]: Yes, you used to get a bus ticket. Yeah, yeah, pretty cool.
[A 52:09]: Like a grant? I used to get a grant in there.
[B 52:12]: Yeah. I can't remember the names. I know the names, but I can't remember what they're called. They used to take you shopping and that.
[A 52:20]: Were you allowed to buy kind of with that grant whatever clothing that you wanted, or was there kind of rules surrounding it?
[B 52:26]: No, you could buy as long as it wasn't football clothes. You could buy what you wanted if you wanted.
[A 52:36]: Okay. What about the food in this one? Could be nice, yes. Yeah, were you given choice? Yes, very good choice. Okay, did you eat meals together? Yes.
[B 52:58]: Where? Okay.
[A 53:08]: Um, what about the schoolwork there? Was the school okay? Uh, yes, it was quite fine.
[B 53:14]: It was only a class and things like that. It was actually all right.
[A 53:17]: Okay. And any contact with family?
[B 53:22]: Eh, I think sometimes my mom phoned, but she used to phone and she was drunk, and I used to tell the staff, don't answer her. But no, I don't think— did anybody ever come and see me in Liverpool? I don't think they did. I never really had much contact with family, and I used to go and see my gran and that, and my other gran, when I was in Kibble. Used to go for day visits, and Kibble was just along from my house at the time.
[A 53:47]: Okay. Still there, fair enough. Yeah. What about the staff? Was it just, again, half and half?
[B 53:54]: Yes, it's half and half, but most of them are actually alright now.
[A 54:00]: Okay, what about the other children?
[B 54:03]: Kinda, you like some of them, you don't like some of them.
[A 54:11]: Okay, and was there any rules?
[B 54:19]: Eh, no, not really. There used to kinda, there was a few that I asked could you bring her in, but nah, used to, had certain rules but not many, no. And what about any punishment?
[A 54:30]: No, that's kind of—
[B 54:31]: actually, kibble was actually all right, even though you've probably heard a lot about it.
[A 54:35]: I actually liked it. Well, people have different experiences, you know. There's always going to be that people might say that, um, they had the best time in Ballarat, but it wasn't for you. It was just, you know, it's just all different, isn't it?
[B 54:50]: I think that I actually wanted once Last time Paisley and Kibble was always known as a place that people didn't like to go. I actually liked it.
[A 54:58]: Yeah, so there was no punishments, but was there anything that happened that you would now as an adult consider to be abuse, neglect, or harmful in a form of sexual, physical, emotional, or neglect? No. No, okay.
[B 55:14]: I knew a lot of the staff in Kibble as well.
[A 55:16]: You didn't like any of the staff?
[B 55:18]: I said I knew a few of them, right?
[A 55:20]: Oh, you knew a few of them?
[B 55:22]: Yes, it was just kind of— Paisley's not that big, you know what I mean?
[A 55:25]: Yes, he said it was Timmy Williams and Thomas Shetty.
[B 55:30]: Right, Thomas Shetty, he was an ex, but I knew a few of the staff. When I'm in the cab, I'll meet a few of the staff, and I still speak to a few of the staff when I'm out and about, having a pint and things like that.
[A 55:39]: Yeah, okay. Do you know what? Maybe that's helpful.
[B 55:44]: I know a few of the staff in trouble with time-based limiter. I speak to them regularly because they're nice and they speak to me.
[A 55:51]: So yeah, you can't have been a bad kid then, can you?
[B 55:55]: No, actually, years ago a lot of people had bad things to say about the company. When you first get told that you can stay there, you go, ah no, not a couple. Yeah. And you come back, you're at the end of it, you go, ah, it's not that bad.
[A 56:06]: Yeah. Was it a secure unit?
[B 56:13]: No, it wasn't then. It's new. It's kind of mixed.
[A 56:16]: Ah, okay, okay.
[B 56:17]: It used to be just boys, but now they've got lassies in it, and it's a secure unit now. I mean, it's kind of one of them richest homes in Scotland, I think.
[A 56:30]: Yeah, okay, I get what you mean. Was the bedwetting still happening in Kibble?
[B 56:36]: I mean, you bet they're not much, because you've got You felt safer in there, if you know what I mean.
[A 56:43]: And if you did wet the bed, what would happen?
[B 56:46]: They just tended to say, well, actually, some of the staff are alright, and you said to them and all. The staff are actually alright, a lot of the staff in there.
[A 56:57]: Okay. Did you have any problems sleeping in Kibble, or were you okay? It was alright.
[B 57:04]: The first couple of nights, you go, ah, no, it's kind of, because you're in a strange place, but after that, no, it was alright. As I said, yes, that was probably the best place I've been.
[A 57:16]: Yeah, and I would ask, you know, did you try and tell anyone or get any help, but it doesn't sound like you needed to.
[B 57:26]: Oh, Kibble was actually pretty, pretty good advice already.
[A 57:31]: In a few words, can you describe Kibble to me, like how you felt there? I felt safe. Yeah.
[B 57:38]: And that was the first time in a long time I felt safe when I was in a kibble, because it wasn't exactly the way people made it out to be. A lot of people made kibble look bad years ago. Yeah. But it wasn't. But as you were saying, everybody's got their own experience.
[A 57:54]: Well, there is a lot of kibbles as well. They've got stuff everywhere. So the Glasgow one might have been really awful, and then the Paisley one wasn't too too bad, you know what I mean?
[B 58:03]: Oh, when I was in the home zone, they only had the people. Oh really? Right, Kibble's opened up. Look at hostels, they've got Glasgow and stuff, haven't they? This point, they'll get Shields and St. Mungo Football Club and all that as well.
[A 58:20]: Yeah, so I never had all that, never had all that when I was in there. Not too bad then. Is there anything else you'd like me to add down for Kibble? No, Kibble was okay.
[B 58:31]: I know it's a bad thing to say something in a claim for compensation, but Kibble was— there's no point lying— Kibble was actually nice.
[A 58:39]: Yeah, that's fine. I actually liked it. Just because you liked one of your five doesn't mean the rest were great. You're allowed to have— and I'm quite glad that you would have had that last one being that kind of a safer place. It must have been such a relief being in there.
[B 58:54]: It was, it was actually, I was quite happy being in there. It was actually, it made me feel safe getting there.
[A 59:01]: Well, that's all that we would want for you, to feel safe, so I'm quite glad. And I'm the one who's doing your claim and telling you it's okay to have had a safe place, okay? That was it. Yeah, so I'm just going to quickly, before I move on, is there anything else that you would like to add for grief that you might have remembered?
[B 59:19]: No. I was too young to remember anything.
[A 59:21]: What about Beech Avenue?
[B 59:24]: Eh, no.
[A 59:26]: Newfield? Nah, I've visited the place. Yeah, and Balrossie? Visited Balrossie. Okay, so what I'm going to do now is I'm moving on to the next section, and this is about all of the care settings overall, not just one or two. Okay, it's all of them. So across all of the placements, what were the names of the main people responsible for your abuse? The names? Yeah, so I'll just go back through really quick actually, because you gave me most of the names, didn't you? So I'll just— I'll go in and I'll copy and paste them through because I don't feel like we need to re-go through them.
[B 60:07]: Ah, there was 3 main ones, yes.
[A 60:10]: So I've got Derek, Charles and Thomas? Yes. Okay, are you happy for them to be the only names that we put on, or is there anyone else who you would like to be named? No, that's it. Okay, I also want you to be aware that none of these people will be aware that you've said their names, okay? It's just gonna be— yeah, well, fair enough. Some people panic and they don't want it, but it's fine.
[B 60:37]: No, you're not, absolutely.
[A 60:40]: Were other children affected, and did you witness abuse or harm to anyone else?
[B 60:45]: Yes, I witnessed abuse to a few people I was in homes with. I think a lot of people did.
[A 60:51]: I think that happens.
[B 60:52]: I think you've probably heard that a lot. You witness a lot in your own homes, especially when you're young, because even if you're that young, you don't get believed. I don't care what anybody says, you don't get believed. Yeah, I think that's how they brought out this redress because of Yeah, definitely.
[A 61:08]: And is there any children who you witnessed or witnessed you being abused whose names that you can remember at all? No. Okay, no worries at all, don't worry. Why do you believe that the local authority should have been aware of what was happening?
[B 61:25]: They should have been aware. I think a few of the homes I was in, like Barossie and Newfield, I think the local authority was aware of it. But they couldn't approve it. So I know Balrossie was actually under investigation, I know Newfield not, but I don't think they could in the grave. I don't think, you know, local authorities, they can't approve things they don't deal with.
[A 61:47]: Yeah. Were complaints ever discouraged, ignored, or punished? Nope. And were you ever moved, threatened, or disbelieved because of these complaints?
[B 62:10]: Threatened, aye.
[A 62:11]: And what were you threatened with?
[B 62:13]: Well, the staff threatened you to leave, but they kind of threatened to be near disciplinarian.
[A 62:21]: Okay. Have you ever reported the abuse to police, an inquiry, a professional, or any authority? Reported it to a couple of the staff, but you only believe.
[B 62:31]: Never reported to police because that was a staff responsibility, reported police back then.
[A 62:36]: Okay. Why did you move between the different placements, and were the reasons ever explained to you?
[B 62:44]: No, they weren't never explained. They just kept moving me, which I didn't like because it's just— we get moved about too much. It shouldn't have happened. Obviously you're not going to have a settled life if you keep moving. Yeah.
[A 63:08]: Did you ever run away, refuse to return, or ask to be moved? That'll be quite a few times, yes. And what would happen when you ran away?
[B 63:23]: I ran away and tried to run away from Bellrossie and ended up, me and 5 other boys running away from Bellrossie in my pyjamas and actually got to Kirkmaccormick, Port Glasgow and got on a train and actually came to Belkisley, Port Glasgow, in the train in my pyjamas.
[A 63:40]: So you ran away from Bellrossie in your pyjamas?
[B 63:45]: Yes, me and 5 other boys. Hopped on a train?
[A 63:49]: Yes, to Glasgow.
[B 63:51]: That'll be in the police report, because it was— everybody used to talk, there was 5 of us, me and 5 others. We left Kilmacon, Kilmacon, Port Glasgow's about 68 miles to Kilmacon, and they end up leaving Bullrosey because they didn't like it and end up getting on a train at Port Glasgow, Port Glasgow to Ferguson, and went to my auntie's in Ferguson.
[A 64:16]: Were the police the ones that caught you and returned you?
[B 64:19]: Yeah, police picked us up and took us back to Bullrosey, yes.
[A 64:22]: There should have been a police report. There probably is. I'll have to double-check that one.
[B 64:27]: It's got to be because they were in my pyjamas and hoosecoat.
[A 64:32]: Why did you run away? Just didn't like the place.
[B 64:34]: Just didn't like it. We ended up leaving it and then we got returned to the place at about 5 in the morning or something like that.
[A 64:43]: And what happened when you were returned?
[B 64:45]: No, I just totally go to my bed and then they get made to get up 2 hours later for school. Right, okay. I remember that. It was just one of the things that you think about it now, you say that was quite funny, that.
[A 64:59]: I shouldn't laugh, but I think it's the thought of 5 kids in their pyjamas getting on a train, nobody asking any questions.
[B 65:08]: No, they just let us on the train, that's it.
[A 65:10]: I think that's the part that got me a little bit because I think the first thing I'd do is, why are you in your dramas?
[B 65:17]: Well, that main ticket wasn't written to Morris. The train got wrecked, the cart they were in, and they got off at St James's next to Ferguson and walked all the way to Mantis' house, and then Mantis grasped at us and pulled the poles, and we got picked up. There's got to be enough police support because they picked up my pyjamas, no? There's got to be there somewhere.
[A 65:43]: Yeah, there should be. What age did you leave the care system?
[B 65:49]: 16 and a half, 17, roughly.
[A 65:54]: Okay, and what were your circumstances after? So where did you go once you were released from care?
[B 66:00]: I went to my gran's for 2 months and then I didn't like that and I got my own house. So I've stayed myself since I was— before I was 17. I've maintained since then. No support after I left. There was no support? No, I think you should have been supported when you left here.
[A 66:20]: I would have to agree, especially when you're—
[B 66:23]: I was about 16 or so. Yeah. And you think there'd be support there for you. Nah, there wasn't any support, just basically when you're that age, get to fuck and just that's you. No, there's a lot of support now in your wee care.
[A 66:38]: Yeah, so I'm now going to move on to the next section, which is all about the impact on your whole experience. So it is going to be, you know, how the combined experience has affected you. So how did the experience affect you at the time in a way of such as your safety, your trust, your confidence, your sleep, behaviour, education, relationships, or your ability to speak up?
[B 67:04]: That's kind of, that's them all. It sticks really in your brain. It's kind of mentally, you know, it's always in your brain. You just sit and think about it. That's why I drink as much, because you just can't even no think about it when you were young. Yeah, it's kind of just one of the things you wish you could forget, but you can't.
[A 67:34]: Yeah, I've got that.
[B 67:36]: It's mainly mentally now, because you're older, it just sticks with you constantly.
[A 67:42]: Yeah, so that is actually the next question. So how has it affected your mental health? Things such as anxiety, depression, trauma symptoms, panic, flashbacks, nightmares, self-harm, or suicidal thoughts?
[B 67:54]: Yes, flashbacks and nightmares and things like that. Yes, that's kind of— that's funny, the main things that people don't understand about it. That's kind of— you do get flashbacks, you get memories, you get mental health problems, things like that. It sticks to you constantly.
[A 68:13]: Have you got any mental health problems, Patrick? No, none diagnosed, just alcohol. Just alcohol. Okay, that came back.
[B 68:22]: That's up in court.
[A 68:26]: And would you classify yourself as alcohol dependent or an alcoholic? Alcohol dependent. Alcohol dependent. Okay, I get medication after the doctor for it. Okay, no problem.
[B 68:37]: For my stomach, I've damaged my stomach leaning into the drink.
[A 68:42]: Was there ever any substance abuse?
[B 68:45]: No, I've never took drugs. Okay, never even thought of it. I don't even think I've ever smoked a joint, to be honest with you.
[A 68:55]: Fair enough, that's the best way, isn't it?
[B 68:58]: I know, that's kind of— yeah, when I stayed in Birkdale Park, it was kind of a bad area back in the '90s for drugs and hanging about, but I never even took a necky, mind.
[A 69:13]: Um, what about any self-harm or suicidal thoughts?
[B 69:18]: I've had suicidal thoughts, aye, but I've never self-harmed, no.
[A 69:21]: Okay. Okay. Do you take any medication for any kind of sleep problems?
[B 69:32]: I've got— I take sleeping tablets, but that's far. Causing my sciatica in my back and leg. I get sleepless nights a lot.
[A 69:40]: Okay. How has your experience in care affected any relationships?
[B 69:48]: I don't really have relationships, no. I've not got much friends either because I don't really trust much. I'm kind of a loner, and that's kind of— that affected me being in homes because you don't know who to trust. Yeah. I think I've got one close pal and that's about it. And at my age, at 44, you think you're for funnels.
[A 70:11]: Yeah. What about intimacy? Has it ever affected— has your experience ever affected your ability to be intimate with someone?
[B 70:18]: I've not really been intimate with many people, to be honest with you. Okay. I've had a couple of relationships, but I don't really tell them nothing, if you know what I mean. I think that you keep it all to yourself. It does affect you because some of the women you go out with you don't really tell us nothing, you don't say nothing. So sometimes you're better off just keeping things to yourself. Yeah. You don't tell anybody about your physical abuse and all that, I've never really done it, no.
[A 70:48]: Yeah. What about your— obviously you said that you can't really trust people. Would you say that trust is one of the biggest things it has affected? Yes. Yeah. And what about any isolation? Do you ever find yourself isolating yourself?
[B 71:03]: Yes, I kind of— I don't really do much. I'm kind of a hussy person. I'm kind of— I'm not a socializer. Okay. I'd rather sit in the house with 10 cans and don't speak to people. And that's part of the reason.
[A 71:21]: Yeah. And what about your confidence?
[B 71:25]: Confidence is low at times. It's not great, my confidence, but as you know, your confidence, sometimes it's good, sometimes it's bad.
[A 71:34]: Yeah, it can always flip, can't it?
[B 71:37]: It's up and down. Aye. Yeah, okay.
[A 71:40]: Is there anything else you'd like to say about the effect it's had on relationships, any friendships, anything like that? It's just isolation, basically.
[B 71:49]: Cause it is. It's just a joke. Actually, I know it's a bad thing to say, I think care homes should be shut. Well, back in the day. I don't know what they're like now, right enough, but I've heard a lot of good things about care homes these days.
[A 72:05]: Well, you kind of question why now. Aye. How has your overall experience affected your education, your work, your opportunities, finances, housing, or day-to-day stability?
[B 72:20]: It's kinda affected them all, 'cause I kinda don't work and things like that.
[A 72:24]: You don't work?
[B 72:25]: I'm on disability, aye. Okay. It affects your confidence, actually. It's kinda sticks in your head and I've tried workin' a couple of times and then things just come into your head and you end up going, \"Ah, I can't do bother with this, I just wind me head.\" Sometimes you depress yourself there thinking about it. Yeah. And then there are times you're all right, if you know what I mean.
[A 72:46]: It's kind of— No, I understand.
[B 72:51]: I'd love company, to be honest with you. I've had a couple of relationships and sometimes the woman go out and you don't look happy, and then at times you look happy. It's just— I think it's— I don't know what it is. It's just 50/50. I think it just comes and goes. Yeah, yeah. It's always there.
[A 73:05]: It's not going away, I don't think. Mr Patrick, is there anything that triggers you? Any places, smells, authority figures, institutions, or situations that you would avoid because it triggers you?
[B 73:18]: Well, I don't really get much, so I think I don't really know that answer to that. I can't really answer that one.
[A 73:22]: Yeah, no, that's okay. You don't have to.
[B 73:25]: I don't like being in private places like councils and institutions and things like that. I don't like that. I don't even like going to my doctor's because there's a lot of people about. These are my doctor's phones, mate, because I think I told them I don't like coming to surgeries.
[A 73:44]: So would you say that you avoid contact?
[B 73:47]: I avoid contact with people, yes. I think that's in my heart, mate.
[A 73:54]: And do you avoid contact with people because of what you went through or because of the aftermath?
[B 73:59]: Could have went away through and after myself. Yeah, I think that even my pal says to me, you need to start getting out now. And you don't, you don't tell people anything that happens to you. So yeah, I'm quite happy you've picked them up. That's all you do.
[A 74:14]: Okay, what impact has this experience had on your life overall?
[B 74:21]: I've not got a life basically. To be honest with you, I've not really got a life. My life is basically a loner, been in the house myself and kind of keep myself to myself.
[A 74:34]: Yeah.
[B 74:35]: Everybody else has got a life, they go out and socialise, things like that, but you don't want me. I don't know what it is, I don't know. I was kind of hoping it would go away, but no, it's not.
[A 74:46]: What if, so how do you, like, what do you think would have been different about your life had you not have been in care?
[B 74:54]: I don't know, I think maybe if I was in care, I would have had a career or had a family or had a normal life, but no, I've not got any of that. That might match the care settings I'm in. Yeah. I've not got a family, I've not got a career, I've not got anything like that. I think if I was in care, this You sit and think to yourself, I might have had a life. No, these days, no, you've not got a life. Yeah.
[A 75:27]: Have you ever received any counselling, therapy, mental health, addiction, GP, hospital, or professional support? No. Okay.
[B 75:37]: As I said, you don't tell people, you keep it to yourself. It's another thing that a lot of people don't get out of the tin. Sorry, you talk to your lawyer, I think.
[A 75:47]: Yeah, they've got to keep themselves private and confidential. Yeah, there's nothing— there's no judgement about it. People, you tell who you want to tell, and if you don't want to tell anyone, you don't need to. Nobody's— there's no force in you to tell anyone, do you know what I mean? You don't need to. I know it's your business.
[B 76:04]: I don't tell anybody anything, and that's why I'd love to have been able to speak to people now, but now you can Well, I appreciate your bravery speaking to me about it.
[A 76:16]: It helps and it means a lot that you've trusted me with it. Have you ever been diagnosed with any relevant health conditions or taken any medication? I take medication just now. Yeah, what medication is that?
[B 76:32]: Amitriptyline.
[A 76:37]: And is that your sleeping tablets? No, that's sleeping enough to help your mouth. Okay. Any other medications, or is it just the amitriptyline and the sleeping tablets?
[B 76:47]: Quite a few. Some of Aston.
[A 76:54]: Okay.
[B 76:55]: And then there's Cocodamol.
[A 76:59]: Yeah. I used to take that.
[B 77:07]: And my Loxican.
[A 77:14]: Okay, I'll just leave them in there for now. I'm sure we'll have on your GP records all of your medicines. Yeah. Are you receiving support now? No. No. Okay. Is there any sibling, relative, friend, partner, or professional who you would like to provide a supporting statement for your claim? No, I don't.
[B 77:41]: I've not told anybody. I've not said to anybody about it. Yeah, okay. I spoke to the advice, they kinda said if you've not spoke to anybody, first thing I'll ask is kinda especially your boss.
[A 77:54]: Yeah, so I'm going to ask you the last couple of questions now, so we are close to the end. So why are you applying to the Scottish Redress Scheme, and what would you like to come from telling your storey to the Scottish Government about what you went through?
[B 78:08]: I'd like them to deal with what happened back in the past and actually accept responsibility for no damming up, to help young people in care. Never really done nothing to help people in care homes back in the day. I think there should have been something there, but they didn't do that here at the care homes in Baroda, did they?
[A 78:34]: Yeah. And what would you like to come from, like, telling your storey? Like, where— what do you want people to know from telling your storey?
[B 78:43]: I want them to know what happened back in the day, and I don't want people just to ignore what happened back in the day, because a lot of people just ignore it. Go, 'It happened back in the day, but it's the past.' It's not the past. It's not the past for people that suffered it.
[A 78:55]: Yeah, absolutely. It's actually—
[B 78:57]: it's in the future. It's still in their heads, and it's still in— I know a few people in homes that have been homes that committed suicide through all this and all that. Yeah, that's actually— I don't understand why people say, 'Oh, that was years ago, just ignore it,' and all that. It's just— it's not something you can ignore. Yeah. It's there on some people's memories, that's what it is.
[A 79:19]: Yeah. And what would acknowledgement mean to you? So what would the Scottish government acknowledging what you went through mean to you?
[B 79:32]: It'd mean a lot if you get an apology off them and admitted that the care homes back in the day, when they should have been, it shouldn't have been happening. There should have been rules, there should have been people checking up in care homes they should have been hanged on the gallows back in the day. I'm glad it should have happened back in the day.
[A 79:49]: Yeah, see, they should have been monitored more closely. Ah, because it's just—
[B 79:55]: you want the Scottish government to take responsibility, but I think when I'm bringing out the red vest map, they're taking some kind of responsibility, but they're not taking it all. They're just saying, we'll give you compensation, that's it. Yeah, and it's and we'll get an apology. I don't think that's enough. I actually think they should have done something back then. It's just politicians and governments, they just, they don't care about the public. They never have.
[A 80:25]: Yeah. Is there anything else that you would like Redress Scotland to understand about what happened or the harm that you lived with?
[B 80:43]: I'd like them to understand what happened, completely. I hope it doesn't happen to other people. It's running behind me, it's mentally invasive, it just stays with you, it just doesn't go away. I think that's why they brought Redress up, because the Scottish government knew it was wrong and they brought that up. I brought that to you people for conversation. I don't think conversation's enough.
[A 81:05]: No, it's nowhere near justice.
[B 81:08]: I don't think you've got to obey the conversation. I mean, it's just— it might make your life a wee bit happier and make you better and that, but it's not going to bring back your youth and your young and maybe your future and that. Your future's basically fucked, if you know what I mean.
[A 81:23]: Yeah, I don't think they understand that.
[B 81:27]: I think they're just saying we'll give you compensation, that's it. We'll give you an apology, that's you. That's it, baby, that's you. I don't think that's enough, man. No, I think it should have been dealt with years ago. I think it was 2000, was it 2022? They brought this up. Yeah, they did this scheme. That should have been years before that. Absolutely.
[A 81:51]: And dealt with before that. Is there anything important that we haven't covered today?
[B 81:57]: No, I think we've covered quite a lot.
[A 81:59]: Yeah, is there any— I've spoken for much of years. Well, do you know what, I'm glad that you were able to do so with me. It's just, it's me, I just make people feel really comfortable. Is there any wording that you would like to have handled carefully? No. No? Okay. How are you feeling?
[B 82:18]: I could see a lot of phone numbers, but I just couldn't.
[A 82:21]: You should not. Tell them you've changed your mind.
[B 82:25]: I'm not really a hater. I don't like swearing much.
[A 82:29]: I'm not a big swearer. No, only when necessary, eh?
[B 82:34]: I know, Celtic's playing tonight.
[A 82:38]: You've just signed that Alex Oxlade-Chamberlain, haven't you?
[B 82:42]: He's been there for the last year. He's been there over a year now.
[A 82:45]: I thought it was only a couple of months. That's how far behind I am.
[B 82:49]: He signed last— when did he sign? I don't know, just now? August? Oh, was it? Oh God. He signed in January. Ah. A year's deal. A year's deal. They just give him a new year's contract. Was it?
[A 83:05]: Yeah, you won the last cup, didn't you?
[B 83:08]: I won the last one, won the weekend off.
[A 83:10]: You're doing pretty well for the start of this season. Not so much. That's a good point. No, I like the football. I try and keep up with a bit of it.
[B 83:23]: My favourite player years ago when I was young was Alan Shearer. I liked him.
[A 83:26]: I'm from Newcastle. I loved Shearer. Shearer was brilliant.
[B 83:32]: He played with Chris Sutton at Blackburn. He was— Yeah, he did. Chris Sutton played for Celtic, sure. Yeah, Shearer was good.
[A 83:40]: I liked them, Shola Myobi. He was good.
[B 83:46]: Yeah, one of the best players with Newcastle I've seen ever was Faustino Asprilla. Yes. Yeah, him and Genoa were brilliant.
[A 83:55]: Yeah, yeah. I mean, I think they were— we have had some good teams, but this, this, I think this season is going to be a struggle. I know, that's why I'm a bit gutted. I'm not clutching on straws to this season, I'll tell you that.
[B 84:11]: Sold Tonali, sold Guevara, sold Isaac last year, sold Gobert to Barcelona. I know, sold about 300+ million pounds worth of players.
[A 84:21]: Yeah, and haven't even bought anyone proper yet. I know. I've bought someone actually, bought someone from Benfica.
[B 84:28]: Ah, a right-back? Yeah. The guys that own Newcastle are richer than Man City.
[A 84:34]: Can't spend it though, can we? I know. It's all this financial fair play, but it's not fair, is it?
[B 84:40]: Well, if we just sell a few of our players, I think we'd be able to spend that.
[A 84:44]: Oh, you'd like to think so, wouldn't you? But apparently not. So we'll see how this season goes. It might be that I ring you in a few months to tell you Redress's decision and we're relegated already. Oh, God. Patrick, how are you feeling after discussing all of this?
[B 85:00]: Aye, aye, I think it'll go.
[A 85:04]: Yeah, and do you feel safe to be ending the call with me?
[B 85:08]: Yes, aye, it's better.
[A 85:10]: Couldn't wait to speak to you. I'm glad. Is there someone you can contact for support if you need any support?
[B 85:18]: I've got a good pal, he's back in the East Midlands, he comes in quite a lot.
[A 85:22]: Oh, that's good, I'm glad. So I'm now going to quickly explain the next steps to you just so that you have a rough idea. So after this call, I'm going to go away and I'm going to neaten up because I've taken it down as notes. I'm going to write it into a full statement. Once that's done, it'll be emailed over to you, so you'll get your statement and you'll get a payment authority letter, and it's just so you can read through it, make sure you're happy with it. You'll sign the statement and the payment authority letter, and that'll get sent back to us. We'll then send it off to Redress, and you'll have to do an identification verification So it's literally a 20-second WhatsApp video call where our head solicitor and my manager joins the call with you, and you'll hold your ID up to your face and they'll say yep, and then it's done. Okay, it's really, really quick. It's in like 20 seconds and then it's done. Okay, we don't really hang about with it. No problem. Are you happy with how the next steps have been explained? Yes. Perfect. Well, that is your witness statement complete, Patrick. So I will, like I said, go away, write this up, and I will contact you when it is ready for you to read through and sign, okay? That's brilliant, thanks, you're welcome. Alright, thank you very much for your time and thank you for trusting me to open up to me, okay? No problem, enjoy your day. You enjoy the rest of your day too, Patrick. I'll speak to you soon. Thank you, bye-bye. Bye., `sentiment_data` = [{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Hi there, can I speak to Patrick Bishop?\",\"start\":2858,\"end\":4709,\"confidence\":0.91480229999999995715853629008051939308643341064453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Hi Patrick, it's Leah calling from MMA Legal to do your witness statement.\",\"start\":6220,\"end\":9734,\"confidence\":0.92980490000000004524594032773165963590145111083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is now still a good time for you?\",\"start\":9782,\"end\":11233,\"confidence\":0.62066776000000001278777972402167506515979766845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, it 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much.\",\"start\":28493,\"end\":29728,\"confidence\":0.9858447299999999469122258233255706727504730224609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So just before I get into the actual witness statement itself, I'm just going to ask you a couple of questions just so I know that we can still continue.\",\"start\":32240,\"end\":40045,\"confidence\":0.89082570000000005361329158404259942471981048583984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Let me just get them up.\",\"start\":42200,\"end\":43103,\"confidence\":0.70079700000000000326139115713885985314846038818359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Have you previously made any civil claim, criminal injuries claim, redress application, complaint, police report, inquiry statement, or claim to another scheme about any abuse received in 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1992.\",\"start\":192474,\"end\":199775,\"confidence\":0.87698449999999994464161545693059451878070831298828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes.\",\"start\":200530,\"end\":200771,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And then returned back to your mother.\",\"start\":201157,\"end\":204226,\"confidence\":0.78611880000000000645599129711627028882503509521484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes.\",\"start\":205191,\"end\":205416,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And then back into care in April 1994, and that was into Beech 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Balrossie.\",\"start\":231087,\"end\":233556,\"confidence\":0.7456118000000000467508698420715518295764923095703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, that's Balrossie Boys' Home, but end up\\u2014 they call it Rossie Home now because it's shut.\",\"start\":234373,\"end\":240449,\"confidence\":0.75941789999999997906598991903592832386493682861328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, I've then got Kibble.\",\"start\":241187,\"end\":243098,\"confidence\":0.715404570000000017415686670574359595775604248046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, that's it.\",\"start\":243692,\"end\":244382,\"confidence\":0.484861700000000006571809763045166619122028350830078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I've been great.\",\"start\":244511,\"end\":245041,\"confidence\":0.93094040000000000123492327475105412304401397705078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I've just messed up.\",\"start\":245121,\"end\":246422,\"confidence\":0.94004509999999996683328618019004352390766143798828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No, that's okay, don't worry.\",\"start\":246807,\"end\":248059,\"confidence\":0.720192799999999966331643008743412792682647705078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I just wanted to clarify before we continued.\",\"start\":248107,\"end\":249922,\"confidence\":0.82542305999999998622485009036608971655368804931640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I would hate for us to get halfway down and then, uh, missing something.\",\"start\":250436,\"end\":254064,\"confidence\":0.9306495999999999657603666491922922432422637939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think quite a few, so like 5 or something.\",\"start\":254851,\"end\":256954,\"confidence\":0.84730749999999999122479721336276270449161529541015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It looks like 1, 2\\u2014 yeah, it looks like 5.\",\"start\":258142,\"end\":261611,\"confidence\":0.6967143399999999875404910198994912207126617431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And then after Kibble, you were released, uh, to relatives or friends?\",\"start\":262381,\"end\":268300,\"confidence\":0.92010515999999997749370095334597863256931304931640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, I stayed with my gran for a couple of months and then I got my own house.\",\"start\":269214,\"end\":271855,\"confidence\":0.5952855299999999516558091272599995136260986328125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Okay, perfect.\",\"start\":272637,\"end\":273601,\"confidence\":0.84976715000000002664393150553223676979541778564453125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Well, if that's all correct, then let's crack on.\",\"start\":273682,\"end\":276237,\"confidence\":0.58148973999999997719356770176091231405735015869140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":276976,\"end\":277330,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I know you'll have to excuse any of my pronunciations.\",\"start\":278985,\"end\":281059,\"confidence\":0.5793196000000000456253701486275531351566314697265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I'm not the best at this.\",\"start\":281740,\"end\":282676,\"confidence\":0.784203470000000013584440239355899393558502197265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Some things I can't pronounce.\",\"start\":283095,\"end\":285952,\"confidence\":0.86837489999999994960688809442217461764812469482421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It's that most of it is like the towns and the city names.\",\"start\":287405,\"end\":291204,\"confidence\":0.79091009999999994928288060691556893289089202880859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm like One of them's in Culmacolm, one of them's in Johnstone, one of them's in Bridgerear, one of them's in Paisley, and one of them's in Hunterhall, that's in Paisley.\",\"start\":291327,\"end\":301502,\"confidence\":0.8956958999999999893049107413389720022678375244140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, well, I spent the first couple of months doing this job calling Renfrewshire, Roofrenshire.\",\"start\":302100,\"end\":309585,\"confidence\":0.62984790000000001608526645213714800775051116943359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think there was a few times I said North Ayrshire was North Asia, so, you know, we've got there now though.\",\"start\":310811,\"end\":319278,\"confidence\":0.84452545999999995007812003677827306091785430908203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, so I just want to let you know that you are in complete control of this meeting.\",\"start\":321641,\"end\":326141,\"confidence\":0.76677114000000001770018798197270371019840240478515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You can take a break, skip a question, or ask me to reword anything.\",\"start\":327303,\"end\":330658,\"confidence\":0.7536434499999999925279325907467864453792572021484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Please note that some questions can be upsetting because they do concern your care in time and its impact, okay?\",\"start\":332790,\"end\":338480,\"confidence\":0.69105344999999995803108276959392242133617401123046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, I know.\",\"start\":339046,\"end\":339596,\"confidence\":0.52079269999999999729567434769705869257450103759765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So where did you grow up and who did you live with before you went into care?\",\"start\":340162,\"end\":344185,\"confidence\":0.83842499999999997584154698415659368038177490234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I lived with my mum before I moved here.\",\"start\":345227,\"end\":348172,\"confidence\":0.844722500000000042774672692758031189441680908203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I lived with my gran, and eventually she died.\",\"start\":348949,\"end\":352056,\"confidence\":0.78087074000000000761900764700840227305889129638671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was always with my mum on and off, and then I was with my gran on and off.\",\"start\":352980,\"end\":356307,\"confidence\":0.78379666999999997312187360876123420894145965576171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was kind of, I wasn't really in an actual setting, if you know what I mean.\",\"start\":356467,\"end\":362227,\"confidence\":0.71828466999999995845627154267276637256145477294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, just a house or a flat?\",\"start\":362405,\"end\":363883,\"confidence\":0.819380039999999976174649418680928647518157958984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, they were flats, aye.\",\"start\":364289,\"end\":366563,\"confidence\":0.67136275999999994734679376051644794642925262451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Flats, yeah.\",\"start\":366709,\"end\":367456,\"confidence\":0.7707382000000000399353439206606708467006683349609375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes.\",\"start\":368008,\"end\":368073,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And did you have your own bedroom?\",\"start\":368755,\"end\":369778,\"confidence\":0.84672665999999996433444948706892319023609161376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No.\",\"start\":371147,\"end\":371404,\"confidence\":0.49361873000000000555331780560663901269435882568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Shared?\",\"start\":372190,\"end\":372575,\"confidence\":0.835263850000000029893953978898935019969940185546875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes.\",\"start\":373490,\"end\":373827,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":374389,\"end\":374694,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What was the food like at home?\",\"start\":375737,\"end\":377053,\"confidence\":0.90233309999999999906350467426818795502185821533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know, just, was it nice home-cooked meals?\",\"start\":377166,\"end\":379397,\"confidence\":0.69517240000000002364544116062461398541927337646484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, it's kinda just my mom and that.\",\"start\":379975,\"end\":382270,\"confidence\":0.80479449999999996823163428416592068970203399658203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"My mom was an alcoholic, all that, so never had anything like that.\",\"start\":382783,\"end\":386106,\"confidence\":0.768509200000000003427658157306723296642303466796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So there was like sex, so no, there's nothing to eat.\",\"start\":386170,\"end\":389942,\"confidence\":0.49953937999999997732203382838633842766284942626953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":390487,\"end\":390824,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And you've got\\u2014 did you say this, there were 6 of you, so there was 5 siblings?\",\"start\":392012,\"end\":394805,\"confidence\":0.82257389999999996899049392595770768821239471435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, 5.\",\"start\":395639,\"end\":396137,\"confidence\":0.5145720000000000293738366963225416839122772216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And can I ask how many brothers and how many sisters?\",\"start\":396687,\"end\":398928,\"confidence\":0.844701900000000005519495971384458243846893310546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There's 3 brothers, 3 sisters, and me, so 7.\",\"start\":400243,\"end\":404499,\"confidence\":0.864718560000000024956534616649150848388671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, and there was 7 of you all together?\",\"start\":406554,\"end\":409451,\"confidence\":0.8515445600000000059282001529936678707599639892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, and we stayed in the apartment.\",\"start\":410152,\"end\":411706,\"confidence\":0.7205578999999999734171751697431318461894989013671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, and who did you share the bedroom with?\",\"start\":413130,\"end\":415148,\"confidence\":0.8781904000000000376502384824561886489391326904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Me and my brothers and I.\",\"start\":416327,\"end\":417748,\"confidence\":0.76125830000000005437499339677742682397365570068359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, are you the youngest or the middle?\",\"start\":419444,\"end\":421656,\"confidence\":0.87720626999999995465628899182775057852268218994140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Middle.\",\"start\":423149,\"end\":423424,\"confidence\":0.6206991699999999667625161237083375453948974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Middle.\",\"start\":424720,\"end\":427359,\"confidence\":0.6206991699999999667625161237083375453948974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, what about school?\",\"start\":429610,\"end\":432024,\"confidence\":0.754913100000000003575451046344824135303497314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you still go to school before you went into care?\",\"start\":432299,\"end\":434569,\"confidence\":0.80905455000000003895621603078325279057025909423828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was in primary school, I was in St. Fergus, but I was hardly there.\",\"start\":435932,\"end\":440849,\"confidence\":0.7702837000000000156063606482348404824733734130859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Didn't go well, no.\",\"start\":441058,\"end\":441958,\"confidence\":0.88490809999999997526032302630483172833919525146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So it was basically your mum's fate on that one, just basically.\",\"start\":442038,\"end\":445674,\"confidence\":0.696891200000000043957015805062837898731231689453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"My mum was an alcoholic, mum was always in and out of jail.\",\"start\":445824,\"end\":448183,\"confidence\":0.86256779999999999564153085884754545986652374267578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, that was that your father.\",\"start\":449178,\"end\":450592,\"confidence\":0.74462930000000004948645937474793754518032073974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"All right, if I do go silent at any moment, it is just so I can type up these notes, okay?\",\"start\":453757,\"end\":460097,\"confidence\":0.85771315999999997448099975372315384447574615478515625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's fine.\",\"start\":460566,\"end\":460955,\"confidence\":0.6264667999999999903337766227195970714092254638671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Uh, no problem.\",\"start\":461537,\"end\":462864,\"confidence\":0.69890916000000002927805553554208017885684967041015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I didn't get high school, didn't I?\",\"start\":463964,\"end\":466262,\"confidence\":0.50208116000000002632219775478006340563297271728515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You didn't go into high school?\",\"start\":466958,\"end\":467899,\"confidence\":0.72325724000000002344989979974343441426753997802734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, I didn't get high school.\",\"start\":468602,\"end\":469829,\"confidence\":0.51206490000000004503277750700362958014011383056640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":470336,\"end\":470581,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, how did you come to enter into the care system?\",\"start\":474972,\"end\":477834,\"confidence\":0.7580810000000000048459014578838832676410675048828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"My gran died when I was\\u2014 she died when I was 10, and my mum was\\u2014 she was an alcoholic.\",\"start\":479697,\"end\":487175,\"confidence\":0.8558668499999999568217390333302319049835205078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And I think my mum ended up putting us into care because my gran died, but ended up\\u2014 I was kind of\\u2014 I wasn't good at school, so I was going to a boys' home anyway, but me and my brother were in a care with her, so Right, okay.\",\"start\":488296,\"end\":503070,\"confidence\":0.54914519999999999999573674358543939888477325439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So it was your mum who made the decision.\",\"start\":503070,\"end\":504420,\"confidence\":0.737463500000000049539039537194184958934783935546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were you ever told why you were put into care?\",\"start\":504470,\"end\":506610,\"confidence\":0.645528300000000054836846175021491944789886474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"My mum always came down.\",\"start\":507690,\"end\":508790,\"confidence\":0.5096711000000000435505853602080605924129486083984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"She was an alcoholic, so basically put into care because of that, because she never did any visiting much.\",\"start\":508790,\"end\":513330,\"confidence\":0.84194559999999996069419694322277791798114776611328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I always stayed with my other gran and she was always throwing us out and things like that.\",\"start\":513330,\"end\":517010,\"confidence\":0.507818639999999987821865943260490894317626953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Right, so you weren't told but you kind of knew?\",\"start\":517010,\"end\":519430,\"confidence\":0.7025077299999999969060127114062197506427764892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, aye.\",\"start\":520030,\"end\":521070,\"confidence\":0.5301291999999999671189243599656037986278533935546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":521070,\"end\":521490,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We were told the day we walked in that we were going into care.\",\"start\":521490,\"end\":524330,\"confidence\":0.52884450000000005065459163233754225075244903564453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":524750,\"end\":526510,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I know you've got 6 siblings obviously besides yourself, so you've got 3 brothers and 3 sisters and you're the middle child.\",\"start\":526510,\"end\":530570,\"confidence\":0.7364777000000000128920873976312577724456787109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were you separated from any of them in care?\",\"start\":532440,\"end\":534265,\"confidence\":0.81910943999999996645300370801123790442943572998046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes.\",\"start\":535218,\"end\":535396,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"How many?\",\"start\":536333,\"end\":536721,\"confidence\":0.8243186000000000124288135339156724512577056884765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"From all\\u2014 [Speaker] \\u2014from all of them?\",\"start\":537625,\"end\":539144,\"confidence\":0.82939803999999994754688259490649215877056121826171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, me and my brother Kevin here, we were not eh\\u2014 be charmed if there was another one that I was separated to but I wasn't separated to anyone else other than 10 or something.\",\"start\":540103,\"end\":553824,\"confidence\":0.79679599999999994874855246962397359311580657958984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":554421,\"end\":554808,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And did you say so how old were you when you first entered care, did you say about 10?\",\"start\":556438,\"end\":559530,\"confidence\":0.9022845999999999921925564194680191576480865478515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Kind of taking it over, yes, sorry.\",\"start\":559960,\"end\":562220,\"confidence\":0.537646599999999974528464008471928536891937255859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, and how did you feel at the time of first entering care?\",\"start\":562220,\"end\":566420,\"confidence\":0.8848532399999999853434928809292614459991455078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know, what were your first thoughts, if you can remember anything?\",\"start\":566420,\"end\":568850,\"confidence\":0.84456693999999998823113855905830860137939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know actually how you answer that one because I was quite young, you know what I mean?\",\"start\":570320,\"end\":573880,\"confidence\":0.63092070000000000096207486421917565166950225830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So sometimes when you're young, you don't tend to think about it.\",\"start\":574080,\"end\":577080,\"confidence\":0.656906400000000001426769813406281173229217529296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You kind of must feel like brothers and sisters and things like that, but you never really\\u2014 You never really thought about how you felt?\",\"start\":577420,\"end\":583700,\"confidence\":0.64440200000000003033306938959867693483829498291015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Nah, it's kind of when you're that young, you don't really think about it.\",\"start\":584060,\"end\":587540,\"confidence\":0.6251673700000000000187583282240666449069976806640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No, I'm just so sad because my gran died, and if she didn't die, I don't think I'd be around here, to be honest with you.\",\"start\":594464,\"end\":599682,\"confidence\":0.8877216999999999469395106643787585198879241943359375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Oh, bless.\",\"start\":600648,\"end\":601163,\"confidence\":0.67700729999999997854587263645953498780727386474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were you very close with your gran?\",\"start\":602870,\"end\":603935,\"confidence\":0.912092200000000019599610823206603527069091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was very close to her.\",\"start\":604730,\"end\":605477,\"confidence\":0.57261985999999998053766603334224782884120941162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"She was kind of\\u2014 she was always there when she had cancer, so she passed away.\",\"start\":605720,\"end\":611703,\"confidence\":0.484910699999999972309439044693135656416416168212890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So kind of, that was That's from my wee staffies cocking up.\",\"start\":611769,\"end\":615207,\"confidence\":0.5715474000000000387444742955267429351806640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Bless you.\",\"start\":617520,\"end\":618757,\"confidence\":0.79612786000000002051280034720548428595066070556640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything important about your childhood health, any learning needs, any vulnerability that should be recorded for redress?\",\"start\":620204,\"end\":626071,\"confidence\":0.82209885000000004762199523611343465745449066162109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No, I had ADHD when I was young.\",\"start\":627452,\"end\":631138,\"confidence\":0.53779834999999998057518268979038111865520477294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, I'll jot that down.\",\"start\":632787,\"end\":635196,\"confidence\":0.8408845700000000533691491000354290008544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, so I'm now going to move on to the next section, and what I'm going to do in this section is I'm going to ask you a multitude of questions but for each care setting one by one, okay?\",\"start\":637696,\"end\":648693,\"confidence\":0.840536240000000045569095163955353200435638427734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":649367,\"end\":649544,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I know that there'll be some things that pop up where you're like, oh, that happened in that one as well, but I need to make sure I keep it chronological for when it gets sent to redress, okay?\",\"start\":649929,\"end\":658370,\"confidence\":0.83794360000000001065245669451542198657989501953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":658931,\"end\":659156,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Perfect.\",\"start\":659637,\"end\":660135,\"confidence\":0.76724212999999996664968193726963363587856292724609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I'm going to start with Greif Children's Home.\",\"start\":660279,\"end\":662156,\"confidence\":0.89933275999999995331535274090128950774669647216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So from records, I can see that you entered there on the 12th of February 1992.\",\"start\":662782,\"end\":667997,\"confidence\":0.9131819599999999592654376101563684642314910888671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can I ask what kind of setting it was?\",\"start\":668784,\"end\":670533,\"confidence\":0.873837650000000021321966414689086377620697021484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So was it a house?\",\"start\":670629,\"end\":671672,\"confidence\":0.85047470000000002787743369481177069246768951416015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was it like a There was two houses, so there was two houses, different houses.\",\"start\":671849,\"end\":676629,\"confidence\":0.83988739999999995067270219806232489645481109619140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Two houses.\",\"start\":677213,\"end\":677928,\"confidence\":0.71049050000000002480504690538509748876094818115234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And which one were you in?\",\"start\":678285,\"end\":679194,\"confidence\":0.8310268499999999836092001714860089123249053955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was there any name?\",\"start\":679405,\"end\":680022,\"confidence\":0.85320410000000002082032324324245564639568328857421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Did it look\\u2014 No, just, just both of them are called the Grange.\",\"start\":680440,\"end\":683656,\"confidence\":0.8258680000000000465121274828561581671237945556640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was two different ones.\",\"start\":683705,\"end\":684728,\"confidence\":0.7914359600000000494190999233978800475597381591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was a big house and then there was a wee one next to it, a wee cottage.\",\"start\":684777,\"end\":687018,\"confidence\":0.78039910000000001222275614054524339735507965087890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":689122,\"end\":689494,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And which one were you in?\",\"start\":689543,\"end\":690222,\"confidence\":0.8310268499999999836092001714860089123249053955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The big house?\",\"start\":690270,\"end\":690787,\"confidence\":0.83788264000000001185952669402468018233776092529296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":691483,\"end\":691612,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":693908,\"end\":694166,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And how many floors was it, can you remember?\",\"start\":696575,\"end\":698079,\"confidence\":0.82849972999999998979347992644761689007282257080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, this, hold on, I think there's only 2.\",\"start\":699343,\"end\":701548,\"confidence\":0.75419559999999996602326746142352931201457977294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"2 floors?\",\"start\":702164,\"end\":702553,\"confidence\":0.749250799999999994582822182564996182918548583984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Aye, but it's quite a long, quite long at the back.\",\"start\":703299,\"end\":705601,\"confidence\":0.66294949999999996936850266138208098709583282470703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think it's still there, I'm not sure.\",\"start\":707803,\"end\":709820,\"confidence\":0.82702149999999996499155940909986384212970733642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Potentially.\",\"start\":712290,\"end\":712891,\"confidence\":0.6574866999999999794823679621913470327854156494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Some of them haven't really shut down, some of them have kind of, they've kept the building but changed what it's used for.\",\"start\":713525,\"end\":717864,\"confidence\":0.83720190000000005436930905489134602248668670654296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I know Paul Rossi shut down, so that's why I got moved, because it's coming under LSD building, so they moved us up.\",\"start\":718550,\"end\":723509,\"confidence\":0.7157090299999999682967199987615458667278289794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Right, yeah.\",\"start\":723994,\"end\":724624,\"confidence\":0.6106662000000000478650008517433889210224151611328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So what was the ordinary daily life like in Greif?\",\"start\":726900,\"end\":731490,\"confidence\":0.8396327500000000387814225177862681448459625244140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was kind of, because you're young, it was kind of, I don't know, it was kind of, there wasn't any idea or set number of people, so you just had to exist there and adapt.\",\"start\":732070,\"end\":740460,\"confidence\":0.6753848000000000073583805715315975248813629150390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so what about the actual, so did you have your own bedroom here?\",\"start\":740770,\"end\":744220,\"confidence\":0.855232800000000015216983229038305580615997314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"In Greif?\",\"start\":745510,\"end\":746970,\"confidence\":0.8077389999999999847801746000186540186405181884765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know, I can't remember.\",\"start\":746970,\"end\":747730,\"confidence\":0.487890749999999984165555133586167357861995697021484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Okay, that's okay.\",\"start\":748150,\"end\":749990,\"confidence\":0.68137455000000002325322157048503868281841278076171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Kinda maybe, I think, but I can't remember the Greif that much because I was that young.\",\"start\":749990,\"end\":753510,\"confidence\":0.64598359999999999114805859790067188441753387451171875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's okay, I'll just\\u2014 we'll take down what we can remember, and that's absolutely fine.\",\"start\":753626,\"end\":758963,\"confidence\":0.60477309999999995238084693482960574328899383544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about toiletries?\",\"start\":759973,\"end\":761944,\"confidence\":0.734330359999999959796923576504923403263092041015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you remember if you were provided with shower gel, toothpaste?\",\"start\":761992,\"end\":764701,\"confidence\":0.84002845999999997683715946550364606082439422607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, I don't remember.\",\"start\":765663,\"end\":766288,\"confidence\":0.65402349999999997987032429591636173427104949951171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Don't remember.\",\"start\":766384,\"end\":767266,\"confidence\":0.5882407400000000397000121665769256651401519775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about the food?\",\"start\":767586,\"end\":768484,\"confidence\":0.84686870000000002978168822664883919060230255126953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was the food okay?\",\"start\":768548,\"end\":769430,\"confidence\":0.84776013999999999537493522439035587012767791748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't actually remember what I ate.\",\"start\":770471,\"end\":771882,\"confidence\":0.492423739999999998673274603788740932941436767578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That's okay, I'm just literally going to list off some things, and if you can't remember, just say no, okay?\",\"start\":771994,\"end\":776979,\"confidence\":0.65438454999999995376214201314724050462245941162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":777524,\"end\":777877,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about school?\",\"start\":778646,\"end\":779624,\"confidence\":0.7698970000000000535322897121659480035305023193359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you still go to school while in this setting?\",\"start\":779688,\"end\":781659,\"confidence\":0.86134330000000003391136260688654147088527679443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, when I was in the group, I was still going to Mr Patrick Bishop's for a couple of months.\",\"start\":782448,\"end\":786326,\"confidence\":0.7213057000000000495987251269980333745479583740234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":788052,\"end\":788374,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about clothing?\",\"start\":789645,\"end\":791639,\"confidence\":0.84107719999999996929318513139151036739349365234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you get provided any clothes there?\",\"start\":791816,\"end\":793843,\"confidence\":0.8406879000000000434766889156890101730823516845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't actually.\",\"start\":794663,\"end\":795130,\"confidence\":0.638726099999999963330310492892749607563018798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I can't remember that.\",\"start\":795860,\"end\":797187,\"confidence\":0.5839290999999999787206661494565196335315704345703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Sorry about that.\",\"start\":797592,\"end\":799455,\"confidence\":0.6856381000000000280891754300682805478572845458984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's all right, don't worry.\",\"start\":799762,\"end\":800928,\"confidence\":0.72091910000000003488906941129243932664394378662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about contact with family?\",\"start\":800993,\"end\":802321,\"confidence\":0.8431431000000000341998429576051421463489532470703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you still see your mum?\",\"start\":802370,\"end\":803633,\"confidence\":0.8191457399999999555717522525810636579990386962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":805815,\"end\":805881,\"confidence\":0.49361873000000000555331780560663901269435882568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And was that your decision, her decision, or?\",\"start\":806631,\"end\":808589,\"confidence\":0.825227799999999955815610519493930041790008544921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It was probably her because she was an alcoholic, you know.\",\"start\":809202,\"end\":811191,\"confidence\":0.63228910000000004831832711715833283960819244384765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":811611,\"end\":811789,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I just, you know, that young, I can't even remember anything about that one.\",\"start\":812679,\"end\":816447,\"confidence\":0.4921784000000000158792090587667189538478851318359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, I can't remember what I had for breakfast yesterday, so it's all right.\",\"start\":816528,\"end\":820141,\"confidence\":0.56265810000000004986731028111535124480724334716796875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"And I can.\",\"start\":820883,\"end\":821427,\"confidence\":0.547533150000000023993607101147063076496124267578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, what about the staff?\",\"start\":826610,\"end\":828785,\"confidence\":0.80211759999999998616004859286476857960224151611328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What were the staff like?\",\"start\":828851,\"end\":829718,\"confidence\":0.8603102000000000249002596319769509136676788330078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Some of them were all right and some of them were just not all right.\",\"start\":831259,\"end\":834823,\"confidence\":0.497821569999999991029682178123039193451404571533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You always get that in homes.\",\"start\":835113,\"end\":836049,\"confidence\":0.69189290000000003288960215286351740360260009765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There's always a mixture, there's always ones that's alright, there's always ones that's not alright.\",\"start\":836510,\"end\":839950,\"confidence\":0.614792800000000028148861019872128963470458984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, always just a bit of a mixture of, you know, there's always going to be one or two.\",\"start\":840130,\"end\":843790,\"confidence\":0.79477315999999997853109334755572490394115447998046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Mixture, mixture.\",\"start\":844530,\"end\":846150,\"confidence\":0.72745716999999998630954678446869365870952606201171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Mixture of nice people and mixture of assholes, basically.\",\"start\":846150,\"end\":850330,\"confidence\":0.833628950000000035203129300498403608798980712890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Fair enough.\",\"start\":850330,\"end\":851890,\"confidence\":0.592466200000000053904614105704240500926971435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about the kids, the other children there, were they alright with you?\",\"start\":851890,\"end\":854870,\"confidence\":0.84763690000000002644497953951940871775150299072265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you get along?\",\"start\":854870,\"end\":855550,\"confidence\":0.86931919999999995862793866763240657746791839599609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I can't remember, Mr Patrick Bishop.\",\"start\":856230,\"end\":858130,\"confidence\":0.7048965000000000369340114048100076615810394287109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I can't remember any of them.\",\"start\":858130,\"end\":859750,\"confidence\":0.484926460000000003613962462623021565377712249755859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think I was only in there for a bit.\",\"start\":859750,\"end\":861200,\"confidence\":0.8187931999999999987949195201508700847625732421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think it was the last few months I was in there.\",\"start\":861850,\"end\":863560,\"confidence\":0.88540180000000001658833070905529893934726715087890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think from what I could see Actually, let me just have a little look.\",\"start\":863810,\"end\":868170,\"confidence\":0.8082350000000000367350594387971796095371246337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Maybe a bit over 6 months, maybe even more than that.\",\"start\":868170,\"end\":870330,\"confidence\":0.793631729999999979696667651296593248844146728515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"From February until August.\",\"start\":870330,\"end\":872970,\"confidence\":0.8432168399999999675031858714646659791469573974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, well, no, it's a couple of months.\",\"start\":872970,\"end\":875150,\"confidence\":0.58872049999999997993427314213477075099945068359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, a couple of months.\",\"start\":875150,\"end\":875910,\"confidence\":0.73025379999999995295212329438072629272937774658203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":876430,\"end\":876450,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about any rules?\",\"start\":876450,\"end\":878990,\"confidence\":0.790820599999999984675014275126159191131591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were there any particular strict rules that you can remember?\",\"start\":878990,\"end\":882300,\"confidence\":0.85883520000000002081463890135637484490871429443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I can't remember that.\",\"start\":882550,\"end\":883770,\"confidence\":0.5719912000000000329436034007812850177288055419921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Any punishments?\",\"start\":883970,\"end\":886070,\"confidence\":0.72565866000000001090342038878588937222957611083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Ah, there was punishments.\",\"start\":886070,\"end\":887030,\"confidence\":0.5674698400000000031440094971912913024425506591796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You were thrown in your room and locked in your room and things like that.\",\"start\":887030,\"end\":888970,\"confidence\":0.68512139999999999151469864955288358032703399658203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You would be thrown in your room and locked in?\",\"start\":888970,\"end\":890890,\"confidence\":0.6632188599999999656375848644529469311237335205078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, I\\u2014 okay, that's what they used to\\u2014 that's\\u2014 that happened in quite a lot of homes when I was young.\",\"start\":891470,\"end\":897991,\"confidence\":0.772069099999999952643747747060842812061309814453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You used to get locked in your rooms and all that, and you were bad and all that.\",\"start\":898056,\"end\":900484,\"confidence\":0.85443860000000004806253173228469677269458770751953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I have heard that from a couple of people, to be fair.\",\"start\":900726,\"end\":903404,\"confidence\":0.8284951400000000187873183676856569945812225341796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It's quite a lot of the bastards used to hit you and all that.\",\"start\":904177,\"end\":906369,\"confidence\":0.69105994999999997840944843119359575212001800537109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did they hit you in Greif?\",\"start\":907014,\"end\":908062,\"confidence\":0.73937160000000001769393520589801482856273651123046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":908851,\"end\":908884,\"confidence\":0.49361873000000000555331780560663901269435882568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No?\",\"start\":909400,\"end\":909496,\"confidence\":0.6175194999999999989626076057902537286281585693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":909657,\"end\":909851,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Um, did anything happen in Greif that you would now as an adult consider to be abuse, neglect, or harmful?\",\"start\":911929,\"end\":917859,\"confidence\":0.70393830000000001678728267506812699139118194580078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Just get locked in a room, things like that.\",\"start\":919804,\"end\":921367,\"confidence\":0.71799420000000002684004130060202442109584808349609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think that's ample.\",\"start\":921416,\"end\":922270,\"confidence\":0.5682517000000000262360799752059392631053924560546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":922930,\"end\":923188,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And grabbed and threw about.\",\"start\":925670,\"end\":926830,\"confidence\":0.65440419999999999145501305974903516471385955810546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"That's probably the same as physical abuse, I'd say.\",\"start\":926895,\"end\":929150,\"confidence\":0.72146535000000000525943733009626157581806182861328125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, absolutely.\",\"start\":929558,\"end\":931204,\"confidence\":0.5014298999999999839616293684230186045169830322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"How did it make you feel, you know, like at the time, like when you were being locked in your room, how would you feel?\",\"start\":934387,\"end\":938940,\"confidence\":0.7462877999999999456548493981244973838329315185546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You feel bad when they do that because you normally used to be locked up.\",\"start\":939696,\"end\":942383,\"confidence\":0.887584869999999970247017699875868856906890869140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It's like imprisonment.\",\"start\":942431,\"end\":943075,\"confidence\":0.74725169999999996317541217649704776704311370849609375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Especially when you're that lucky, you're only 10 years old, you go, ah, what's going on?\",\"start\":945018,\"end\":948436,\"confidence\":0.60943069999999999186712784648989327251911163330078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, absolutely.\",\"start\":948872,\"end\":950177,\"confidence\":0.5014298999999999839616293684230186045169830322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, was it all of the staff that were involved, only a particular few?\",\"start\":951757,\"end\":954837,\"confidence\":0.78150240000000004148006382820312865078449249267578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There's only a couple.\",\"start\":955483,\"end\":956177,\"confidence\":0.7923983999999999472407807843410409986972808837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's certainly\\u2014 I've noticed that, and I noticed that in the buy homes, isn't it?\",\"start\":956306,\"end\":959518,\"confidence\":0.72271070000000003918927404811256565153598785400390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"There's always\\u2014 you always get ones that are brand new, you always get ones that are just arseholes, and you always get ones that shouldn't have been at home because you've been in jail.\",\"start\":959744,\"end\":966935,\"confidence\":0.93127660000000000994901938611292280256748199462890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, okay.\",\"start\":969714,\"end\":982431,\"confidence\":0.55090344000000002200323478973587043583393096923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you give me one clear example of this occurrence?\",\"start\":984975,\"end\":989036,\"confidence\":0.778674960000000027093847165815532207489013671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So where and when did it occur?\",\"start\":989166,\"end\":990557,\"confidence\":0.86169434000000000306584979625768028199672698974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know, what happened before?\",\"start\":990622,\"end\":991706,\"confidence\":0.83512799999999998146194002401898615062236785888671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Just give a You were told to do something, you never done it, and you used to be grabbed and threw in your room and all that.\",\"start\":993790,\"end\":999230,\"confidence\":0.69255363999999997037804178035003133118152618408203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And what kind of thing would you do for that to be the punishment?\",\"start\":999980,\"end\":1003160,\"confidence\":0.61325669999999998793782651773653924465179443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I just can't remember that, to be honest.\",\"start\":1004730,\"end\":1006750,\"confidence\":0.5398050500000000084810380940325558185577392578125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's okay, that's okay.\",\"start\":1007150,\"end\":1009370,\"confidence\":0.74750799999999995026911392415058799088001251220703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Too young, you know, a 10-year-old, you know.\",\"start\":1009370,\"end\":1010930,\"confidence\":0.582968099999999989080379236838780343532562255859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, yeah, of course.\",\"start\":1010930,\"end\":1012050,\"confidence\":0.472815900000000011171863434356055222451686859130859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did it happen often?\",\"start\":1012050,\"end\":1012930,\"confidence\":0.83122456000000000120309096018900163471698760986328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was it quite a regular occurrence?\",\"start\":1013030,\"end\":1015630,\"confidence\":0.89745145999999997865614886904950253665447235107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, it was often.\",\"start\":1015630,\"end\":1016490,\"confidence\":0.76120880000000001874838062576600350439548492431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Hang on, Grace, I'm just gonna spanny the hands.\",\"start\":1016490,\"end\":1020170,\"confidence\":0.7507158000000000441787051386199891567230224609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They just, I don't think they were trained right to start with to actually deal with people.\",\"start\":1021037,\"end\":1024006,\"confidence\":0.8950310999999999683751639167894609272480010986328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The young ones are just, I think they just, we'll just put them in the group.\",\"start\":1024280,\"end\":1027685,\"confidence\":0.842952130000000021681216821889393031597137451171875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":1029493,\"end\":1029785,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And what about, did it ever become worse or change, or was it kind of just the same thing over and over?\",\"start\":1030287,\"end\":1035698,\"confidence\":0.72271019999999996930029055874911136925220489501953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Same thing over and over.\",\"start\":1036320,\"end\":1037248,\"confidence\":0.5376771700000000375752051695599220693111419677734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You always knew when you turned the page or turned around, you were getting locked in a room.\",\"start\":1037638,\"end\":1040764,\"confidence\":0.585157600000000055473492466262541711330413818359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about when you were locked in your room, were you still, were you given any food or water?\",\"start\":1042338,\"end\":1045872,\"confidence\":0.69167763000000004325329427956603467464447021484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, they used to open the door but they're not bringing your dinner.\",\"start\":1049031,\"end\":1051916,\"confidence\":0.4934753499999999792891003380645997822284698486328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Would you have to eat your dinner in the room or were you allowed to go and eat with everyone else?\",\"start\":1053206,\"end\":1056591,\"confidence\":0.88248837000000002195321258113835938274860382080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They used to bring up dinner.\",\"start\":1057919,\"end\":1059354,\"confidence\":0.83220919999999998228901176844374276697635650634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There wasn't a toilet in the room either, to be honest with you.\",\"start\":1059500,\"end\":1061822,\"confidence\":0.57859117000000004349402615844155661761760711669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":1062176,\"end\":1062564,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I remember that much.\",\"start\":1065095,\"end\":1065775,\"confidence\":0.70173717000000002119719511028961278498172760009765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I know it sounds a bit\\u2014 I know it can be a bit hard to talk about, but with there being no toilet, would you have an accident while you were in there?\",\"start\":1066376,\"end\":1075414,\"confidence\":0.5007139400000000239998598772217519581317901611328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Aye, just no choice.\",\"start\":1076185,\"end\":1077887,\"confidence\":0.6081052000000000123947074825991876423358917236328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You either piss yourself or you shake yourself or you push the toilet or something.\",\"start\":1078031,\"end\":1082029,\"confidence\":0.88891030000000004207549864077009260654449462890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":1082463,\"end\":1082623,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"There's no choice when you're locked in a room.\",\"start\":1083025,\"end\":1084470,\"confidence\":0.53076120000000004406359721542685292661190032958984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's just, it happened quite a lot back in the day.\",\"start\":1084550,\"end\":1087023,\"confidence\":0.73025583999999998940921841494855470955371856689453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Would you ask to go to the toilet or were you not able to?\",\"start\":1087521,\"end\":1090186,\"confidence\":0.61828190000000005088764964966685511171817779541015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It's extremely hard to go.\",\"start\":1090266,\"end\":1092177,\"confidence\":0.7682596999999999898278701948584057390689849853515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You just get knocked.\",\"start\":1092241,\"end\":1092964,\"confidence\":0.525408300000000050289372666156850755214691162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It's just getting older.\",\"start\":1093381,\"end\":1094521,\"confidence\":0.717703399999999991365484675043262541294097900390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":1094602,\"end\":1094762,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, what immediate effects came from this kind of experience?\",\"start\":1104292,\"end\":1108364,\"confidence\":0.570226200000000016387957657570950686931610107421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Was there any pain or injury, any fear, shame, sleep problems, bedwetting, any running away?\",\"start\":1108460,\"end\":1113830,\"confidence\":0.6875567000000000206227923627011477947235107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, that was all.\",\"start\":1114776,\"end\":1115465,\"confidence\":0.55222296999999997968444631624151952564716339111328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That was all the same.\",\"start\":1115898,\"end\":1116828,\"confidence\":0.71723186999999999358124114223755896091461181640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I used to wet your bed, used to run away, used to get fear.\",\"start\":1116876,\"end\":1119617,\"confidence\":0.6307300000000000128608235172578133642673492431640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Something\\u2014 that's how you used to run away because you were feared.\",\"start\":1120323,\"end\":1122247,\"confidence\":0.63269560000000002464304316163179464638233184814453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":1122872,\"end\":1123561,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Probably.\",\"start\":1125133,\"end\":1125502,\"confidence\":0.5870592599999999716686716055846773087978363037109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You've heard that a lot, actually, and been involved in care.\",\"start\":1125679,\"end\":1128827,\"confidence\":0.75529425999999999508105474887997843325138092041015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You've probably\\u2014 that's where a lot of people run away because they've been wet in the bed.\",\"start\":1128891,\"end\":1131525,\"confidence\":0.59267950000000002575006874394603073596954345703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":1132119,\"end\":1132360,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And I'm sorry to ask, but would you wet the bed in Greif?\",\"start\":1133067,\"end\":1136198,\"confidence\":0.58099100000000003518607627484016120433807373046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":1137082,\"end\":1137323,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":1137805,\"end\":1138061,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what would happen if you wet the bed?\",\"start\":1138126,\"end\":1139362,\"confidence\":0.6515494600000000247064235736615955829620361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were you given any, you know, any comfort?\",\"start\":1139427,\"end\":1142799,\"confidence\":0.77285660000000000469100314148818142712116241455078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Were you given any\\u2014 no, certain staff, right, certain staff were alright, certain ones weren't.\",\"start\":1143024,\"end\":1147939,\"confidence\":0.730873050000000024084556571324355900287628173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So would they, like, say, change your sheets?\",\"start\":1149288,\"end\":1150926,\"confidence\":0.85499095999999996653428979698219336569309234619140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes, some of them are all right.\",\"start\":1151740,\"end\":1153200,\"confidence\":0.70879762999999995631839055931777693331241607666015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So you'll probably hear about a lot.\",\"start\":1153200,\"end\":1154540,\"confidence\":0.7854252999999999929059413261711597442626953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Some of them are already in certain homes.\",\"start\":1154540,\"end\":1155710,\"confidence\":0.78295269999999994592343455224181525409221649169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Some of them\\u2014 it happens in other homes.\",\"start\":1156320,\"end\":1158220,\"confidence\":0.7974447000000000063124616644927300512790679931640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You always meet nice people and then you meet assholes.\",\"start\":1158340,\"end\":1160380,\"confidence\":0.76989180000000001502513669038307853043079376220703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, happens absolutely everywhere.\",\"start\":1160700,\"end\":1162420,\"confidence\":0.51843815999999998123115574344410561025142669677734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I mean, it's just\\u2014 you never really\\u2014 you never got home, you met all nice people.\",\"start\":1162420,\"end\":1166710,\"confidence\":0.446725929999999993302850498366751708090305328369140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Never happens.\",\"start\":1167220,\"end\":1168080,\"confidence\":0.48052755000000002549853661548695527017116546630859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You never get a full night's sleep.\",\"start\":1168080,\"end\":1169550,\"confidence\":0.71508824999999998084376784390769898891448974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Right.\",\"start\":1170320,\"end\":1171480,\"confidence\":0.56647499999999995079491554861306212842464447021484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":1171480,\"end\":1172560,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't know, sometimes you wish for it, but it wasn't gonna happen, so you just had to go.\",\"start\":1172560,\"end\":1178060,\"confidence\":0.52171500000000003982592033935361541807651519775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That's when you're 10-year-old, I mean.\",\"start\":1181850,\"end\":1183187,\"confidence\":0.7079195400000000137907818498206324875354766845703125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"So yeah, absolutely, absolutely.\",\"start\":1183253,\"end\":1185862,\"confidence\":0.697886000000000006338041202980093657970428466796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, did this happen to anyone else, or did you ever\\u2014 did anyone else ever witness this happening to you, you know, being locked in that room?\",\"start\":1188340,\"end\":1195306,\"confidence\":0.6826719999999999455297938766307197511196136474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I just do what I say.\",\"start\":1195973,\"end\":1196847,\"confidence\":0.7717289000000000509515984958852641284465789794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"People out there, people may probably witnessed it happening to me and all, but yeah, you're a lot young, you can't remember, but it did happen to other people.\",\"start\":1196928,\"end\":1204309,\"confidence\":0.66686420000000001806483851396478712558746337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Used to happen to a lot of people in there.\",\"start\":1206138,\"end\":1208796,\"confidence\":0.62595283999999995483420889286207966506481170654296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, of course.\",\"start\":1210860,\"end\":1211477,\"confidence\":0.576585600000000031428726288140751421451568603515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"That was one of the worst ones.\",\"start\":1213520,\"end\":1214455,\"confidence\":0.96813804000000003302517370684654451906681060791015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Fife was the worst one?\",\"start\":1215840,\"end\":1216798,\"confidence\":0.9192077499999999901092451182194054126739501953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"One of them, aye.\",\"start\":1217724,\"end\":1218504,\"confidence\":0.6403997500000000453468373962095938622951507568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":1219284,\"end\":1219528,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And when you say you would be kind of, you know, grabbed or thrown into your room, was there ever any bruises, any handprints?\",\"start\":1224038,\"end\":1231198,\"confidence\":0.49794992999999998506410747722839005291461944580078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yes, I was always bruised when they grabbed me and hit me and things like that.\",\"start\":1232440,\"end\":1235920,\"confidence\":0.762138399999999993639221429475583136081695556640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It always happened.\",\"start\":1235920,\"end\":1237110,\"confidence\":0.68081800000000003425526529099442996084690093994140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":1238200,\"end\":1240600,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You're 10, you're up there, back that long, you can remember certain things but you can't remember it all.\",\"start\":1240600,\"end\":1244480,\"confidence\":0.6153713499999999836376218809164129197597503662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, of course.\",\"start\":1244480,\"end\":1245660,\"confidence\":0.576585600000000031428726288140751421451568603515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And did you ever tell anyone or try and get any help because of that?\",\"start\":1246540,\"end\":1249120,\"confidence\":0.6103973000000000315168335873750038444995880126953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yeah, I used to tell the night staff and all that, but when you're that young, you don't think they'll believe you when you've been in a home.\",\"start\":1249120,\"end\":1255420,\"confidence\":0.53605384000000000366270569429616443812847137451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They just shy me about them, just ignore you.\",\"start\":1256240,\"end\":1258360,\"confidence\":0.524370699999999967388930599554441869258880615234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, even the nice ones, they used to say, right, I may borrow and just walk away and things like that.\",\"start\":1259173,\"end\":1264929,\"confidence\":0.6859764999999999890434310145792551338672637939453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So, okay, you end up going like this, you end up seeing the hank of their arseholes.\",\"start\":1265010,\"end\":1269564,\"confidence\":0.908162499999999983657517077517695724964141845703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yeah, yeah, because they used to make you\\u2014 even if you made a complaint, you just get ignored because you're that young.\",\"start\":1270079,\"end\":1276206,\"confidence\":0.77150273000000002543430355217424221336841583251953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":1280340,\"end\":1280660,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So that is everything for Greif.\",\"start\":1287744,\"end\":1289964,\"confidence\":0.66533860000000000223252527575823478400707244873046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":1290780,\"end\":1291009,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I'm now going to move on to Beech Avenue.\",\"start\":1291270,\"end\":1292804,\"confidence\":0.88838410000000000987796511253691278398036956787109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I'm going to ask the same question again.\",\"start\":1294130,\"end\":1295832,\"confidence\":0.6940893999999999675054596082190982997417449951171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What was Beech Avenue?\",\"start\":1295929,\"end\":1296918,\"confidence\":0.85871039999999998482138607869273982942104339599609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was it a home?\",\"start\":1296999,\"end\":1297663,\"confidence\":0.8303019000000000371386477127089165151119232177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was it a residential school?\",\"start\":1297728,\"end\":1299187,\"confidence\":0.81495565000000003141877868984011001884937286376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was just\\u2014 it was like two houses knocked into one.\",\"start\":1299836,\"end\":1302555,\"confidence\":0.5343020000000000546691580893821083009243011474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Just a home.\",\"start\":1304362,\"end\":1305184,\"confidence\":0.6155097499999999666187022739904932677745819091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was just like two normal houses and they knocked it through into one.\",\"start\":1305233,\"end\":1307959,\"confidence\":0.61359244999999995595629798117442987859249114990234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":1308700,\"end\":1309104,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And can you remember how many floors were in this house?\",\"start\":1309668,\"end\":1311765,\"confidence\":0.8230391999999999708137465859181247651576995849609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"2 floors.\",\"start\":1312494,\"end\":1313820,\"confidence\":0.62445620000000001681428329902701079845428466796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And where was your bedroom?\",\"start\":1314176,\"end\":1315292,\"confidence\":0.76695853000000002719360736591625027358531951904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Top floor.\",\"start\":1316698,\"end\":1317184,\"confidence\":0.65754170000000000673168187859118916094303131103515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":1317733,\"end\":1318170,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you have your own bedroom or shared?\",\"start\":1321210,\"end\":1322743,\"confidence\":0.8927264999999999783852899781777523458003997802734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Own bedroom.\",\"start\":1323468,\"end\":1323967,\"confidence\":0.72360473999999996852494632548769004642963409423828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Own bedroom.\",\"start\":1324435,\"end\":1325128,\"confidence\":0.72360473999999996852494632548769004642963409423828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think there was about 10 people in all or something.\",\"start\":1327497,\"end\":1329785,\"confidence\":0.90759975000000003841904572254861705005168914794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"In the home?\",\"start\":1330732,\"end\":1331233,\"confidence\":0.78678656000000002368466311963857151567935943603515625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":1331928,\"end\":1332122,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":1333238,\"end\":1333706,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about the toilets?\",\"start\":1334369,\"end\":1335145,\"confidence\":0.627272000000000051755932872765697538852691650390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know, was there\\u2014 were they shared?\",\"start\":1335242,\"end\":1337344,\"confidence\":0.878922699999999945674744594725780189037322998046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were the showers shared?\",\"start\":1337441,\"end\":1338395,\"confidence\":0.88734469999999998623962937926989980041980743408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, they're shared toilets, yes.\",\"start\":1339199,\"end\":1340219,\"confidence\":0.73498076000000001073431121767498552799224853515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Shared toilets, okay.\",\"start\":1340833,\"end\":1342290,\"confidence\":0.75620419999999999305373421520926058292388916015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There's a couple of them, there's a couple on the top, one on the bottom.\",\"start\":1342678,\"end\":1348423,\"confidence\":0.8415932699999999488937874048133380711078643798828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Okay, no problem.\",\"start\":1348761,\"end\":1350722,\"confidence\":0.58404654000000000291237256533349864184856414794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":1356333,\"end\":1356755,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what about the food here?\",\"start\":1363943,\"end\":1365051,\"confidence\":0.81096624999999999960920149533194489777088165283203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was actually all right, but you can't really remember much of it.\",\"start\":1366777,\"end\":1370290,\"confidence\":0.6234571300000000260155275100260041654109954833984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, you're still going to school, you're in there, so mostly I'm used to the school, you know what I mean?\",\"start\":1370420,\"end\":1375795,\"confidence\":0.72230989999999994921608958975411951541900634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about, would you like eat dinner together or eat breakfast together?\",\"start\":1382623,\"end\":1385551,\"confidence\":0.939500699999999966394170769490301609039306640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, you used to do that.\",\"start\":1386198,\"end\":1387249,\"confidence\":0.75172220000000000705853153704083524644374847412109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":1392778,\"end\":1392923,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That was actually, Beech Avenue was actually the best one.\",\"start\":1393149,\"end\":1395519,\"confidence\":0.96458600000000005447731155072688125073909759521484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"It was the best one?\",\"start\":1395987,\"end\":1396761,\"confidence\":0.85776649999999998730260131196700967848300933837890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":1397357,\"end\":1397680,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":1400179,\"end\":1402290,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about hygiene-wise?\",\"start\":1402676,\"end\":1404062,\"confidence\":0.80551150000000004691713684223941527307033538818359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was there any toiletries provided?\",\"start\":1404127,\"end\":1406109,\"confidence\":0.8386232000000000130768285089288838207721710205078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I just cannot remember that, to be honest with you.\",\"start\":1407300,\"end\":1409107,\"confidence\":0.59436970000000000080575546235195361077785491943359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I just cannot remember, too young.\",\"start\":1409655,\"end\":1411656,\"confidence\":0.7542432999999999498896841032546944916248321533203125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"So I just actually liked the home, I thought it was quite good.\",\"start\":1412092,\"end\":1415561,\"confidence\":0.9812665000000000414814849136746488511562347412109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, no, that's absolutely fine.\",\"start\":1415884,\"end\":1416723,\"confidence\":0.70424735999999998892207031531143002212047576904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about clothing?\",\"start\":1416820,\"end\":1417546,\"confidence\":0.84107719999999996929318513139151036739349365234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you go with the clothing that you had from home or were you provided new?\",\"start\":1417724,\"end\":1421178,\"confidence\":0.91952080000000002701909807001356966793537139892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Covenants I came to home, right?\",\"start\":1422220,\"end\":1424140,\"confidence\":0.82537669999999996317541217649704776704311370849609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":1424140,\"end\":1424540,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I can't actually remember getting any clues in there.\",\"start\":1424540,\"end\":1428360,\"confidence\":0.514047600000000048936499297269620001316070556640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't think I was in there that long either.\",\"start\":1428360,\"end\":1429900,\"confidence\":0.5879860999999999560117203145637176930904388427734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Let me have a little look and see.\",\"start\":1431660,\"end\":1433260,\"confidence\":0.76779633999999996607499497258686460554599761962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, Beach Avenue was about 2 months.\",\"start\":1435030,\"end\":1437150,\"confidence\":0.84733044999999995727790746968821622431278228759765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It wasn't that long.\",\"start\":1437560,\"end\":1438680,\"confidence\":0.71644030000000002988969072248437441885471343994140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":1438680,\"end\":1439060,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Because I left there and they put me on Newfield.\",\"start\":1439060,\"end\":1441270,\"confidence\":0.78056300000000000682831569065456278622150421142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, I've got Newfield.\",\"start\":1442360,\"end\":1443880,\"confidence\":0.6090622999999999453990540132508613169193267822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That's the next one, just for this one.\",\"start\":1443880,\"end\":1445940,\"confidence\":0.680619300000000038153302739374339580535888671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about contact with family?\",\"start\":1447000,\"end\":1448200,\"confidence\":0.8431431000000000341998429576051421463489532470703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was there still no contact?\",\"start\":1448200,\"end\":1449310,\"confidence\":0.81739930000000005083649057269212789833545684814453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, no contact, no.\",\"start\":1450101,\"end\":1451010,\"confidence\":0.5029490599999999478342260772478766739368438720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, and what about the staff?\",\"start\":1451400,\"end\":1453755,\"confidence\":0.7708367000000000412995859733200632035732269287109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What were they like?\",\"start\":1453852,\"end\":1454405,\"confidence\":0.84986680000000003332161213620565831661224365234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Actually, it was a guy, a Mr Rankin, and his wife.\",\"start\":1455998,\"end\":1460096,\"confidence\":0.89673089999999999744062506579211913049221038818359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They owned a fruit stall next to Bell Street.\",\"start\":1460321,\"end\":1463615,\"confidence\":0.9009685499999999791498339618556201457977294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They were actually, him and his wife were actually buried inside.\",\"start\":1463679,\"end\":1465928,\"confidence\":0.7302315999999999807101858095848001539707183837890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Okay, okay, cool, got that.\",\"start\":1467542,\"end\":1469181,\"confidence\":0.67914459999999998718323013235931284725666046142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what about the other children?\",\"start\":1470740,\"end\":1471752,\"confidence\":0.61044960000000003663700454126228578388690948486328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were they okay?\",\"start\":1471800,\"end\":1472299,\"confidence\":0.8359995000000000064943606048473156988620758056640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes, I know someone in from Cherries, so yes, they were actually all right.\",\"start\":1473391,\"end\":1476573,\"confidence\":0.8867730000000000334381411448703147470951080322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know some of the names?\",\"start\":1477759,\"end\":1478723,\"confidence\":0.7950927599999999539903683398733846843242645263671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, yes I do.\",\"start\":1480030,\"end\":1481123,\"confidence\":0.476713419999999998832862502240459434688091278076171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you give me just a couple?\",\"start\":1481429,\"end\":1482780,\"confidence\":0.83568900000000001515587655376293696463108062744140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"It just really helps to solidify the statement is all.\",\"start\":1482957,\"end\":1485288,\"confidence\":0.82029540000000000787849785410799086093902587890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was Elizabeth Campbell.\",\"start\":1485996,\"end\":1487379,\"confidence\":0.84413360000000003946496462958748452365398406982421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":1490849,\"end\":1491171,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Sharon McAllister.\",\"start\":1491801,\"end\":1492930,\"confidence\":0.81683450000000001889333134386106394231319427490234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":1494641,\"end\":1494915,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That was two.\",\"start\":1495206,\"end\":1496303,\"confidence\":0.70508665000000003697522288348409347236156463623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then my brother Kevin, he was in there too.\",\"start\":1496497,\"end\":1498288,\"confidence\":0.8921219000000000232120100918109528720378875732421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Your brother Kevin was in there too.\",\"start\":1498353,\"end\":1500321,\"confidence\":0.89857565999999999828418140168651007115840911865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is he an older brother?\",\"start\":1500978,\"end\":1502094,\"confidence\":0.90338960000000001482334255342721007764339447021484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Younger, okay.\",\"start\":1503672,\"end\":1504801,\"confidence\":0.61619776000000003879364385284134186804294586181640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He's youngest.\",\"start\":1505204,\"end\":1505769,\"confidence\":0.77470300000000003048938879146589897572994232177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Youngest, okay, got that.\",\"start\":1506576,\"end\":1508995,\"confidence\":0.70248929999999998319282212833059020340442657470703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Did anything happen here that you would now consider abuse, neglect, or harmful as an adult?\",\"start\":1511360,\"end\":1515273,\"confidence\":0.77506079999999999419202367789694108068943023681640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":1516227,\"end\":1516324,\"confidence\":0.49361873000000000555331780560663901269435882568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, okay.\",\"start\":1516874,\"end\":1517391,\"confidence\":0.595505830000000013768612916464917361736297607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And I know the question is, what was different about this placement compared with the others?\",\"start\":1520372,\"end\":1524026,\"confidence\":0.82266706000000000553740164832561276853084564208984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I know you said it was the best one.\",\"start\":1524091,\"end\":1525514,\"confidence\":0.490764680000000008686100727572920732200145721435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What made it the best one?\",\"start\":1526662,\"end\":1527665,\"confidence\":0.5820027599999999523561200476251542568206787109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"The staff are actually very nice.\",\"start\":1528070,\"end\":1530880,\"confidence\":0.98481560000000001320330511589418165385723114013671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The husband\\u2014 there was a husband and wife that owned the fruiters as well, but they ran that.\",\"start\":1531710,\"end\":1535630,\"confidence\":0.87488469999999995962980392505414783954620361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So I don't know if you\\u2014 I can't remember, but I knew Mr Rankin.\",\"start\":1536090,\"end\":1540010,\"confidence\":0.81047826999999994512791090528480708599090576171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He used to take us to the fruiters.\",\"start\":1540010,\"end\":1541050,\"confidence\":0.85172020000000003836504447463084943592548370361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And Mr\\u2014 who, sorry?\",\"start\":1541790,\"end\":1543410,\"confidence\":0.5725078999999999584957777187810279428958892822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"His name is Mr Rankin.\",\"start\":1543450,\"end\":1544820,\"confidence\":0.85645749999999998269828438424156047403812408447265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I can't remember his first name.\",\"start\":1544850,\"end\":1545810,\"confidence\":0.510623040000000028015847419737838208675384521484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The fruiters in that, in Welshgate, were just along the way where I stayed in Paisley.\",\"start\":1545810,\"end\":1551310,\"confidence\":0.90300875999999996590617001857026480138301849365234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So there's something called Paisley.\",\"start\":1551690,\"end\":1552610,\"confidence\":0.8724561299999999963716845741146244108676910400390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"On the fruiters, and he used to take you to the fruiters and that, and you just used to help yourself.\",\"start\":1552670,\"end\":1555440,\"confidence\":0.84977460000000004658460284190368838608264923095703125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I remember to see the shed and I just thought\\u2014 Okay, I'm glad that there was at least, you know, one place that was safe for you.\",\"start\":1555998,\"end\":1564491,\"confidence\":0.84400679999999994596038277450134046375751495361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That was the only one, aye.\",\"start\":1564555,\"end\":1566497,\"confidence\":0.74711852999999994739965814005699940025806427001953125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Oh, bless you.\",\"start\":1566802,\"end\":1567396,\"confidence\":0.84304075999999994461830965519766323268413543701171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm going to move on now to Newfield.\",\"start\":1568199,\"end\":1571297,\"confidence\":0.88564556999999999309380882550613023340702056884765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I can see that you were there for about 6 months as well.\",\"start\":1571715,\"end\":1574155,\"confidence\":0.88086253000000003243741275582578964531421661376953125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":1574909,\"end\":1575166,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What was Newfield in a sense of, was it a house?\",\"start\":1575632,\"end\":1579276,\"confidence\":0.8909108999999999500829517273814417421817779541015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was not, it was units.\",\"start\":1580769,\"end\":1582037,\"confidence\":0.6325878499999999515779336434206925332546234130859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was like 4 or 5 different units because it was a residential home for boys and girls.\",\"start\":1582230,\"end\":1586308,\"confidence\":0.91526249999999997886135361113701947033405303955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was a residential, okay, boys and girls, plus the school was inside.\",\"start\":1588518,\"end\":1593184,\"confidence\":0.81435709999999994490593735463335178792476654052734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, and how many people were there to a unit?\",\"start\":1597877,\"end\":1602747,\"confidence\":0.83478266000000000968128688327851705253124237060546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you remember it all?\",\"start\":1602796,\"end\":1603553,\"confidence\":0.81777990000000000403446165364584885537624359130859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's okay.\",\"start\":1605400,\"end\":1605758,\"confidence\":0.73359823000000001780307457011076621711254119873046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'd say 6 plus, wasn't it?\",\"start\":1606571,\"end\":1608459,\"confidence\":0.8543162300000000097810470833792351186275482177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":1608524,\"end\":1608833,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So we'll go with like just 6 or more to a unit, and you said there was about 4 or 5 units?\",\"start\":1609266,\"end\":1617634,\"confidence\":0.8696272400000000235564812101074494421482086181640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, there was.\",\"start\":1618563,\"end\":1619237,\"confidence\":0.6856457000000000245876208282425068318843841552734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They were named after islands: Campsie, South, Iona.\",\"start\":1620006,\"end\":1625953,\"confidence\":0.88074784999999999879349843467934988439083099365234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They were named after islands.\",\"start\":1626418,\"end\":1627412,\"confidence\":0.80466205000000001756887968440423719584941864013671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And I've got you down as being in the Campsie unit, is that right?\",\"start\":1628903,\"end\":1631612,\"confidence\":0.8058362999999999498612623938242904841899871826171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, I was in Campsie and South.\",\"start\":1632189,\"end\":1633407,\"confidence\":0.8015255999999999492189317606971599161624908447265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Campsie and South?\",\"start\":1634369,\"end\":1635299,\"confidence\":0.848520900000000022345147954183630645275115966796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":1635957,\"end\":1636037,\"confidence\":0.49361873000000000555331780560663901269435882568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":1636213,\"end\":1638685,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, what about the units?\",\"start\":1639889,\"end\":1642649,\"confidence\":0.82584230000000002913651542257866822183132171630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What did they look like?\",\"start\":1642778,\"end\":1643933,\"confidence\":0.85131495999999995394347251931321807205677032470703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know, was there a kitchen, dining room?\",\"start\":1643997,\"end\":1647015,\"confidence\":0.8849525000000000307665004584123380482196807861328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There was a kitchen, dining room, yes.\",\"start\":1647833,\"end\":1649101,\"confidence\":0.75414323999999999248444737531826831400394439697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Couches.\",\"start\":1649197,\"end\":1649631,\"confidence\":0.6637350300000000036249048207537271082401275634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Just looked like\\u2014 the units kind of looked like a house, you know what I mean?\",\"start\":1650096,\"end\":1654446,\"confidence\":0.7557576299999999580592202619300223886966705322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":1655376,\"end\":1655714,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about your bedroom?\",\"start\":1657142,\"end\":1659421,\"confidence\":0.85422889999999995769286442737211473286151885986328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you have your own bedroom or did you share?\",\"start\":1659469,\"end\":1661186,\"confidence\":0.88658029999999998782556076548644341528415679931640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I had my own bedroom, yes.\",\"start\":1661748,\"end\":1662678,\"confidence\":0.7396019700000000529627186551806516945362091064453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Own bedroom.\",\"start\":1662935,\"end\":1663544,\"confidence\":0.72360473999999996852494632548769004642963409423828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what about bathrooms?\",\"start\":1663736,\"end\":1664747,\"confidence\":0.62547856999999995597505630939849652349948883056640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes, there was shared bathrooms, yes, for the residents.\",\"start\":1665885,\"end\":1668804,\"confidence\":0.50984010000000001827658024922129698097705841064453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what about showers?\",\"start\":1669189,\"end\":1670119,\"confidence\":0.778929769999999965790493661188520491123199462890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was there shared showers?\",\"start\":1670215,\"end\":1671081,\"confidence\":0.90700440000000004392433083921787329018115997314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Eh, can't remember, but I know there was baths.\",\"start\":1672139,\"end\":1674384,\"confidence\":0.75011145999999995215290482519776560366153717041015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I remember that back then.\",\"start\":1674625,\"end\":1675619,\"confidence\":0.76869569999999998177742099869647063314914703369140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were they shared baths, so kind of everyone would take it in turns to use the baths?\",\"start\":1675988,\"end\":1679291,\"confidence\":0.89974849999999995109334349763230420649051666259765625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":1679997,\"end\":1680157,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":1680734,\"end\":1680991,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about routines?\",\"start\":1682017,\"end\":1682755,\"confidence\":0.80839497000000004600650527208927087485790252685546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was there any specific kind of bathing routine, you know, was it you have to bath in the morning and night, or?\",\"start\":1682819,\"end\":1688335,\"confidence\":0.907575299999999973721287460648454725742340087890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, not really.\",\"start\":1689237,\"end\":1690059,\"confidence\":0.59273153999999994567815519985742866992950439453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, no.\",\"start\":1690123,\"end\":1690462,\"confidence\":0.53180579999999999518678350796108134090900421142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay, I think it was kind of your choice, if you know what I mean.\",\"start\":1690703,\"end\":1695504,\"confidence\":0.8066126000000000129119825942325405776500701904296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, okay.\",\"start\":1695859,\"end\":1696584,\"confidence\":0.55090344000000002200323478973587043583393096923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You didn't have a choice?\",\"start\":1696890,\"end\":1697599,\"confidence\":0.55940920000000005085638576929341070353984832763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, you had a choice?\",\"start\":1698416,\"end\":1699308,\"confidence\":0.6313317400000000301218960885307751595973968505859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was up to you, but nobody ever said to you, go for a shower in the bathroom every day, which I think you should have.\",\"start\":1700200,\"end\":1706025,\"confidence\":0.72147744999999996462491935744765214622020721435546875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, okay.\",\"start\":1706382,\"end\":1709626,\"confidence\":0.55090344000000002200323478973587043583393096923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, what about the food?\",\"start\":1709853,\"end\":1711312,\"confidence\":0.7808804499999999482184875887469388544559478759765625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I think it's actually all right, as I can remember, but I cannae remember that much, darling.\",\"start\":1714107,\"end\":1718467,\"confidence\":0.67588013000000002339362481507123447954654693603515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, again, it's just one of them.\",\"start\":1718888,\"end\":1720330,\"confidence\":0.53638960000000002192876991102821193635463714599609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Right.\",\"start\":1721074,\"end\":1724372,\"confidence\":0.56647499999999995079491554861306212842464447021484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what about toiletries?\",\"start\":1727298,\"end\":1729787,\"confidence\":0.63984834999999995464037283454672433435916900634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you remember being provided shower gel, toothpaste, toothbrush?\",\"start\":1729933,\"end\":1733046,\"confidence\":0.87232220000000004755946747536654584109783172607421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, I cannae, no.\",\"start\":1733938,\"end\":1734684,\"confidence\":0.72629284999999998984065996410208754241466522216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is that that you can't remember, you weren't given them?\",\"start\":1735349,\"end\":1737733,\"confidence\":0.51369553999999995053116208509891293942928314208984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I cannae remember.\",\"start\":1738658,\"end\":1739493,\"confidence\":0.57684827000000005181590267966384999454021453857421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, no, that's okay.\",\"start\":1739558,\"end\":1740332,\"confidence\":0.51965859999999997054231926085776649415493011474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I just wanted to clarify that I didn't get that any mistaken.\",\"start\":1740381,\"end\":1742784,\"confidence\":0.75092119999999995538786379256634972989559173583984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I can't remember.\",\"start\":1743590,\"end\":1745410,\"confidence\":0.5773321399999999936625272312085144221782684326171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Then I got to be about older.\",\"start\":1745410,\"end\":1746300,\"confidence\":0.81786864999999997483115521390573121607303619384765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I know of it, but no, I can't remember that, no.\",\"start\":1746730,\"end\":1749710,\"confidence\":0.5990621000000000417884393755230121314525604248046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Okay, no problem at all.\",\"start\":1749710,\"end\":1751250,\"confidence\":0.77047074000000004279087306713336147367954254150390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what about contact with family?\",\"start\":1751250,\"end\":1752550,\"confidence\":0.80625194000000000027483793019200675189495086669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was there still no contact?\",\"start\":1752550,\"end\":1753660,\"confidence\":0.81739930000000005083649057269212789833545684814453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Eh, I don't think anybody ever came to see me in the tube, no.\",\"start\":1754690,\"end\":1758690,\"confidence\":0.6019003400000000336689254254451952874660491943359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":1758690,\"end\":1759890,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about the staff?\",\"start\":1759890,\"end\":1760710,\"confidence\":0.7918730000000000490700813315925188362598419189453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What were the staff like in this place?\",\"start\":1760710,\"end\":1762230,\"confidence\":0.75525549999999996853006223318516276776790618896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Half and half.\",\"start\":1763270,\"end\":1763770,\"confidence\":0.6354288500000000450285142505890689790248870849609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Half of them were alright, half of them were arseholes.\",\"start\":1763880,\"end\":1765790,\"confidence\":0.7895911300000000299093017019913531839847564697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":1765990,\"end\":1767590,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't know what I need to put.\",\"start\":1767590,\"end\":1769470,\"confidence\":0.6728465999999999613834233969100750982761383056640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, no, say what you need to say, honestly.\",\"start\":1769830,\"end\":1771650,\"confidence\":0.7108658599999999605500988764106296002864837646484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There's no\\u2014 You're all right?\",\"start\":1771830,\"end\":1774080,\"confidence\":0.77038940000000000196678229258395731449127197265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Some of them are all right, some of them were just\\u2014 shouldn't have been there, if you know what I mean.\",\"start\":1774080,\"end\":1778930,\"confidence\":0.65621483000000002672180698937154375016689300537109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about the other children there?\",\"start\":1779280,\"end\":1780719,\"confidence\":0.7337577299999999969060127114062197506427764892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Eh, it's kind of\\u2014 some of them are all right, some of them aren't.\",\"start\":1782240,\"end\":1784340,\"confidence\":0.650120260000000005362608135328628122806549072265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Kinda, they've probably seen this, they've probably seen the same as me.\",\"start\":1784860,\"end\":1788640,\"confidence\":0.70684420000000003359019729032297618687152862548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He was all right, he wasn't.\",\"start\":1788640,\"end\":1789470,\"confidence\":0.6023676399999999819812046553124673664569854736328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, well, you're never going to get along with everyone.\",\"start\":1789760,\"end\":1791830,\"confidence\":0.810024260000000051462620831443928182125091552734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That's it, kinda.\",\"start\":1792840,\"end\":1793580,\"confidence\":0.7245454000000000061021410147077403962612152099609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You don't know them, so yeah, you go, ah, fuck you.\",\"start\":1793580,\"end\":1797600,\"confidence\":0.903657200000000049300297177978791296482086181640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":1797600,\"end\":1798000,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about any rules?\",\"start\":1800486,\"end\":1801248,\"confidence\":0.790820599999999984675014275126159191131591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was there any rules that you can remember from here?\",\"start\":1801312,\"end\":1803434,\"confidence\":0.87199689999999996370405597190256230533123016357421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":1805444,\"end\":1806041,\"confidence\":0.49361873000000000555331780560663901269435882568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about any punishments?\",\"start\":1806767,\"end\":1807589,\"confidence\":0.739098699999999997345412339200265705585479736328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I used to get locked in your room and battered and all that in there.\",\"start\":1808783,\"end\":1811412,\"confidence\":0.6581347600000000408471123591880314052104949951171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I didn't like that place at all.\",\"start\":1811621,\"end\":1813412,\"confidence\":0.97276412999999994912769807342556305229663848876953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So they would take you to your room?\",\"start\":1813944,\"end\":1815218,\"confidence\":0.83307432999999997402795770540251396596431732177734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Some of the staff used to hit you and things like that, throw you in your room and things like that.\",\"start\":1816842,\"end\":1820676,\"confidence\":0.74064326000000002547807298469706438481807708740234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":1823137,\"end\":1823317,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I know you've just said that, but I'll ask the same question again.\",\"start\":1825569,\"end\":1828060,\"confidence\":0.68349504000000005365933475331985391676425933837890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Did anything happen there that as an adult you now consider to be abuse, neglect, or harmful?\",\"start\":1828174,\"end\":1832752,\"confidence\":0.7850904499999999952564166960655711591243743896484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":1833560,\"end\":1833834,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And how would you label that?\",\"start\":1834221,\"end\":1836010,\"confidence\":0.789768000000000025551116777933202683925628662109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Physical abuse, getting hit and battered, and cleaning your room and locked in your room.\",\"start\":1837219,\"end\":1840298,\"confidence\":0.87644880000000002784332764349528588354587554931640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I haven't done that.\",\"start\":1840427,\"end\":1841330,\"confidence\":0.60463845999999998870322315269731916487216949462890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I just didn't like the place at all.\",\"start\":1843199,\"end\":1844670,\"confidence\":0.97251790000000004621227844836539588868618011474609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I just couldn't stand it.\",\"start\":1844750,\"end\":1846189,\"confidence\":0.95413183999999995332785829305066727101802825927734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":1849060,\"end\":1849220,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And you've made a complaint, tell staff, as I said to you, you just get knocked.\",\"start\":1851478,\"end\":1855212,\"confidence\":0.49427164000000001209400579682551324367523193359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They just ignore you.\",\"start\":1855456,\"end\":1857307,\"confidence\":0.81751300000000004519762342169997282326221466064453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And who was responsible for the physical abuse?\",\"start\":1861039,\"end\":1864436,\"confidence\":0.7074929500000000093251628641155548393726348876953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The staff.\",\"start\":1865869,\"end\":1866271,\"confidence\":0.69549790000000000222968310481519438326358795166015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The staff.\",\"start\":1866448,\"end\":1866915,\"confidence\":0.69549790000000000222968310481519438326358795166015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And was there any, you know, was it just a particular set of staff or was it kind of all of them?\",\"start\":1867012,\"end\":1870491,\"confidence\":0.836760640000000055493956097052432596683502197265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, just this kind of, as I said to you, some of them are alright, some of them on me.\",\"start\":1871290,\"end\":1875689,\"confidence\":0.53657440000000000690505430611665360629558563232421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yeah, you know, it's not in order.\",\"start\":1876757,\"end\":1877824,\"confidence\":0.71146830000000005345128784028929658234119415283203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You probably notice that in all your claims you're dealing with someone.\",\"start\":1877905,\"end\":1879944,\"confidence\":0.67756486000000004654708618545555509626865386962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"A lot of people, some of the staff they like, and some of them they're just\\u2014 no.\",\"start\":1880187,\"end\":1883973,\"confidence\":0.486886140000000022798332111051422543823719024658203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":1884766,\"end\":1885025,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So can you give me one clear example of a time when you were physically abused?\",\"start\":1886530,\"end\":1892682,\"confidence\":0.62280889999999999862012600715388543903827667236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What happened beforehand, what happened during, and what happened after?\",\"start\":1893069,\"end\":1896394,\"confidence\":0.87064419999999997923367800467531196773052215576171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But it's just, just\\u2014 I can't even remember what happened before that.\",\"start\":1897910,\"end\":1902070,\"confidence\":0.560964699999999982793497110833413898944854736328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I remember getting hot grabbed and threw my room and things up.\",\"start\":1902135,\"end\":1905514,\"confidence\":0.86280875999999995240585803912836126983165740966796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So can you remember where it happened?\",\"start\":1906571,\"end\":1907970,\"confidence\":0.86287199999999997235278215157450176775455474853515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know, was it in a communal area?\",\"start\":1908018,\"end\":1909644,\"confidence\":0.8714577599999999701907427152036689221858978271484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was in a\\u2014 no, it wasn't in a communal area, it was in a private bit.\",\"start\":1910590,\"end\":1913458,\"confidence\":0.81568854999999995669668351183645427227020263671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"In a private what, sorry?\",\"start\":1914349,\"end\":1915289,\"confidence\":0.5803930999999999951199924907996319234371185302734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Just in a private bit.\",\"start\":1916035,\"end\":1917023,\"confidence\":0.78702645999999998327467665149015374481678009033203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"In a private bit of the unit.\",\"start\":1917671,\"end\":1919178,\"confidence\":0.758818030000000032231355362455360591411590576171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And so what did the member of staff do?\",\"start\":1921766,\"end\":1924274,\"confidence\":0.80683329999999997550474972740630619227886199951171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"He actually just grabbed me and And actually punched me and actually threw me on the bed, then locked the door.\",\"start\":1927324,\"end\":1934308,\"confidence\":0.766523700000000030030378184164874255657196044921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Did he physically hurt you apart from grabbing you?\",\"start\":1936950,\"end\":1939087,\"confidence\":0.52810670000000003998508191216387785971164703369140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yes, he actually whacked me.\",\"start\":1940001,\"end\":1941061,\"confidence\":0.726335469999999983059524311101995408535003662109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"He actually punched me.\",\"start\":1943042,\"end\":1946874,\"confidence\":0.72567459999999994746389120336971245706081390380859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And where did that hit?\",\"start\":1947266,\"end\":1948130,\"confidence\":0.77232730000000004988436330677359364926815032958984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"At my face.\",\"start\":1949733,\"end\":1950325,\"confidence\":0.67035294000000000824712742542033083736896514892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, and was there a mark after, I'm assuming?\",\"start\":1951910,\"end\":1954403,\"confidence\":0.9026747299999999807340600455063395202159881591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, I suppose.\",\"start\":1955070,\"end\":1955815,\"confidence\":0.716240800000000010783196557895280420780181884765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And then he locked you in your room?\",\"start\":1957008,\"end\":1958134,\"confidence\":0.61758166999999997148762531651300378143787384033203125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":1960300,\"end\":1960655,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And how long were you left for?\",\"start\":1961220,\"end\":1962448,\"confidence\":0.85448175999999997909384319427772425115108489990234375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, a good few hours.\",\"start\":1963481,\"end\":1964337,\"confidence\":0.7231300499999999686906448914669454097747802734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And can you remember what happened when you were let out of your room?\",\"start\":1967747,\"end\":1969867,\"confidence\":0.84147220000000000350581785824033431708812713623046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I was just like, my roommate, quite a nice staff actually, what happened to your face?\",\"start\":1971132,\"end\":1975255,\"confidence\":0.71664625000000004018119170723366551101207733154296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I said he whacked me, and then all of a sudden, and get caught up a bit, I fail.\",\"start\":1976079,\"end\":1981512,\"confidence\":0.711384699999999980946085997857153415679931640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That's what they used to say.\",\"start\":1981931,\"end\":1982847,\"confidence\":0.74772749999999998937738610038650222122669219970703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Obviously, a young lady and they're adults, they've got to believe they're adults.\",\"start\":1984842,\"end\":1988380,\"confidence\":0.59068525000000005054090479461592622101306915283203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, that's what happens.\",\"start\":1989827,\"end\":1994275,\"confidence\":0.63284160000000000412256895288010127842426300048828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, now how often did this happen?\",\"start\":1996730,\"end\":1999260,\"confidence\":0.72298549999999994764010580183821730315685272216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"A couple of times.\",\"start\":2000613,\"end\":2001403,\"confidence\":0.6749475000000000335376171278767287731170654296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But it wasn't a regular occurrence?\",\"start\":2003369,\"end\":2004916,\"confidence\":0.70891040000000005161240324014215730130672454833984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, it's just Couple of times with certain staff, yes.\",\"start\":2006402,\"end\":2009002,\"confidence\":0.836978259999999973928197505301795899868011474609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And did it ever change or become worse?\",\"start\":2009576,\"end\":2011546,\"confidence\":0.781643199999999982452436597668565809726715087890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, not really, no.\",\"start\":2013722,\"end\":2015189,\"confidence\":0.59067919999999995983586131842457689344882965087890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Just kind of the same people all the time.\",\"start\":2015334,\"end\":2016881,\"confidence\":0.80756724000000001950638761627487838268280029296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They just used to hit me and grab me and throw me in the room.\",\"start\":2017026,\"end\":2020572,\"confidence\":0.80633790000000005182556606087018735706806182861328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Never liked the place, never liked Newfield at all.\",\"start\":2020975,\"end\":2022748,\"confidence\":0.96321920000000005313012252372573129832744598388671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":2024610,\"end\":2025434,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":2027939,\"end\":2028133,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what was the immediate effect from this?\",\"start\":2029393,\"end\":2030848,\"confidence\":0.82731209999999999471498313141637481749057769775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know, was there still, was there any bedwetting, sleep problems?\",\"start\":2030945,\"end\":2033579,\"confidence\":0.5965823500000000390031118513434194028377532958984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You're bedwetting, you don't want to go to sleep and then this happens to you.\",\"start\":2034350,\"end\":2038815,\"confidence\":0.8897842000000000250992115979897789657115936279296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You lie awake all night thinking you've got to clean the hickey and all that as well.\",\"start\":2039621,\"end\":2042136,\"confidence\":0.55075700000000005207567710385774262249469757080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":2048263,\"end\":2048425,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's kind of one of the places I like to forget.\",\"start\":2048668,\"end\":2050692,\"confidence\":0.57562846000000000845631120682810433208942413330078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I just don't like that at all.\",\"start\":2050789,\"end\":2052069,\"confidence\":0.96185609999999999164543851293274201452732086181640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, absolutely understandable.\",\"start\":2052717,\"end\":2054271,\"confidence\":0.61704325999999998231260178727097809314727783203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Just going to ask really quick, just like I asked with the old one, in Newfield, what were the staff like when you did wet the bed?\",\"start\":2055150,\"end\":2062112,\"confidence\":0.84118709999999996540509528131224215030670166015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, some, as I said, some of them used to change it, some of them didn't bother at all.\",\"start\":2063283,\"end\":2067449,\"confidence\":0.66050260000000005078391041024588048458099365234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And the ones that didn't bother, was that left to you to deal with?\",\"start\":2067850,\"end\":2070301,\"confidence\":0.527191100000000023584334485349245369434356689453125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":2071199,\"end\":2071455,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, and was that so, for example, you would have to change your own bedsheets or go for a quick bath, clean off?\",\"start\":2071856,\"end\":2080172,\"confidence\":0.85992025999999999186229615588672459125518798828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's a good day yourself, yes.\",\"start\":2081070,\"end\":2082608,\"confidence\":0.959922399999999953479346004314720630645751953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, and some, some would help and some just wouldn't?\",\"start\":2083554,\"end\":2086358,\"confidence\":0.61795560000000004929887609250727109611034393310546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Some of them are all right, some of them Okay, um, did the same thing happen to anyone else, or did you ever witness anything?\",\"start\":2086983,\"end\":2101697,\"confidence\":0.78515699999999999381117277152952738106250762939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, I'm sure a few people in here now, you've witnessed it, you've seen it happening, and things like that.\",\"start\":2102039,\"end\":2109673,\"confidence\":0.7397894000000000414019041272695176303386688232421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And would other people have seen it happening to you?\",\"start\":2111177,\"end\":2112956,\"confidence\":0.79981846000000000884710971149615943431854248046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":2113214,\"end\":2113457,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":2118646,\"end\":2118999,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you tell anyone what was happening?\",\"start\":2120333,\"end\":2122133,\"confidence\":0.815003200000000038727421269868500530719757080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, I told other members of staff, but as I said to you, when you're that young, they don't believe you.\",\"start\":2122905,\"end\":2126874,\"confidence\":0.527322199999999963182517603854648768901824951171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Actually, they don't think I'm as bad as much as you do, you know.\",\"start\":2129257,\"end\":2132183,\"confidence\":0.50487333999999994826879401443875394761562347412109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what was different about this care placement compared to the others?\",\"start\":2138333,\"end\":2141238,\"confidence\":0.8216061999999999532207084484980441629886627197265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Just, just, I don't know what it was.\",\"start\":2142570,\"end\":2145140,\"confidence\":0.641640699999999952751750242896378040313720703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I just, I couldn't take that.\",\"start\":2145180,\"end\":2146060,\"confidence\":0.92254080000000004968541134076076559722423553466796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I just didn't like it.\",\"start\":2146060,\"end\":2147020,\"confidence\":0.943248599999999992604671206208877265453338623046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I couldn't take the voice at all.\",\"start\":2148140,\"end\":2149480,\"confidence\":0.93653120000000000811013478596578352153301239013671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I just couldn't make it.\",\"start\":2149480,\"end\":2150540,\"confidence\":0.85702675999999999856271415410446934401988983154296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Some homes you mustn't go around, some homes you don't.\",\"start\":2151770,\"end\":2154790,\"confidence\":0.5919993500000000352656570612452924251556396484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, absolutely.\",\"start\":2155160,\"end\":2157900,\"confidence\":0.5014298999999999839616293684230186045169830322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, I'm now going to move on to Balrossie.\",\"start\":2158090,\"end\":2160510,\"confidence\":0.84422180000000002220161832156009040772914886474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So just for your knowledge, there is only 2 placements left, so we're going to do Balrossie now and then we'll do Kibble, and then that is everything for the in-depth of each placement.\",\"start\":2160520,\"end\":2168880,\"confidence\":0.85706925000000000469668748337426222860813140869140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":2168880,\"end\":2169380,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, would you like to take a break at all, or you're happy to continue?\",\"start\":2170032,\"end\":2172779,\"confidence\":0.81762904000000002913139951488119550049304962158203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, Marie, I've got a can.\",\"start\":2173551,\"end\":2174530,\"confidence\":0.7171848400000000456344650956452824175357818603515625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Perfect.\",\"start\":2175494,\"end\":2176057,\"confidence\":0.76724212999999996664968193726963363587856292724609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What type of setting was Balrossie?\",\"start\":2177744,\"end\":2179286,\"confidence\":0.8629828699999999574998810203396715223789215087890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was it a residential school or a house?\",\"start\":2179350,\"end\":2181914,\"confidence\":0.8469252000000000446533476861077360808849334716796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"A residential de-listed school.\",\"start\":2182398,\"end\":2184076,\"confidence\":0.7249486000000000540666178494575433433055877685546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was\\u2014 there was what, 1, 2, 3\\u2014 I think it was like 1, 2, 3, 5 houses.\",\"start\":2184172,\"end\":2190585,\"confidence\":0.8881984000000000545327338841161690652370452880859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's actually turned into flats now.\",\"start\":2192833,\"end\":2195113,\"confidence\":0.51609979999999999744630940767819993197917938232421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's in Kilmacomb, and Some of the flats are worth a fortune.\",\"start\":2195242,\"end\":2199641,\"confidence\":0.52328110000000005452847062770160846412181854248046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, and how long were you in there for?\",\"start\":2200219,\"end\":2202740,\"confidence\":0.84570014000000004461554681256529875099658966064453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I believe that looks like a year and a half, 2 years maybe.\",\"start\":2202805,\"end\":2205888,\"confidence\":0.7888052500000000133439925775746814906597137451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Looks like you were there for about 1, 2\\u2014 I'm trying to work out\\u2014 2 years minus 1 month, right?\",\"start\":2206338,\"end\":2214320,\"confidence\":0.8291377399999999564528252449235878884792327880859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"About 23 months, that's it.\",\"start\":2214834,\"end\":2216696,\"confidence\":0.83012929999999995889226056533516384661197662353515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, yeah, I remember that because I ain't got no memorable losses because I remember talking to a couple of police officers and they said it was getting renovated on the flats.\",\"start\":2217724,\"end\":2228358,\"confidence\":0.5785271499999999900154534770990721881389617919921875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Wow, okay.\",\"start\":2229486,\"end\":2230437,\"confidence\":0.88332209999999999894271240918897092342376708984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And it was a lassie building, so they didn't understand that.\",\"start\":2231098,\"end\":2232919,\"confidence\":0.5719414400000000231472085943096317350864410400390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so again, kind of like what with the rest, what was your daily life?\",\"start\":2234530,\"end\":2242175,\"confidence\":0.83703179999999999250093196678790263831615447998046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So what was the actual accommodation like?\",\"start\":2242240,\"end\":2243958,\"confidence\":0.816007139999999964175003697164356708526611328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you have your own bedroom?\",\"start\":2244022,\"end\":2245287,\"confidence\":0.8634634599999999604591494062333367764949798583984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, it was dormitories.\",\"start\":2245886,\"end\":2246988,\"confidence\":0.6460873499999999491905100512667559087276458740234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, and how many did you share with?\",\"start\":2249561,\"end\":2251993,\"confidence\":0.8933211599999999474874812221969477832317352294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"4.\",\"start\":2254589,\"end\":2254654,\"confidence\":0.52513105000000004363158723208471201360225677490234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And were they 4 other males?\",\"start\":2254767,\"end\":2256075,\"confidence\":0.8914212999999999720301957495394162833690643310546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, yes, it was just boys.\",\"start\":2256140,\"end\":2260952,\"confidence\":0.67984473999999994742182707341271452605724334716796875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":2261630,\"end\":2261872,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Okay, no problem.\",\"start\":2262115,\"end\":2263859,\"confidence\":0.58404654000000000291237256533349864184856414794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I just have to cheque just because sometimes it can be mixed.\",\"start\":2263907,\"end\":2266417,\"confidence\":0.7226755000000000261906052401172928512096405029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about bathroom-wise?\",\"start\":2267704,\"end\":2268992,\"confidence\":0.8212175999999999920220261628855951130390167236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was just a 1-bed shared bathroom, yes.\",\"start\":2271548,\"end\":2274041,\"confidence\":0.80887089999999994827106775119318626821041107177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was that just shared between the 4 of you in the dormitory, or was it shared between everyone?\",\"start\":2274445,\"end\":2278379,\"confidence\":0.8985086700000000092813934315927326679229736328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There was 30 people in there.\",\"start\":2279143,\"end\":2280572,\"confidence\":0.80358154000000003858161790049052797257900238037109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was 30 of you?\",\"start\":2280828,\"end\":2281775,\"confidence\":0.85785085000000005361897592592868022620677947998046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"In the one floor, yes.\",\"start\":2282497,\"end\":2284872,\"confidence\":0.72434480000000001087556711354409344494342803955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was shared between us all.\",\"start\":2285001,\"end\":2286605,\"confidence\":0.700692529999999980105940267094410955905914306640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":2287231,\"end\":2287665,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Which I didn't agree with that either.\",\"start\":2288210,\"end\":2289655,\"confidence\":0.750761030000000051387587518547661602497100830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":2290120,\"end\":2290521,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were there showers, baths?\",\"start\":2291179,\"end\":2292463,\"confidence\":0.8694147500000000139408484756131656467914581298828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was just showers and urinals and sinks.\",\"start\":2293169,\"end\":2297759,\"confidence\":0.6911131999999999830919250598526559770107269287109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There wasn't any baths, no.\",\"start\":2297903,\"end\":2299123,\"confidence\":0.5991962600000000360722651748801581561565399169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":2299267,\"end\":2299524,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about any routines?\",\"start\":2300391,\"end\":2302188,\"confidence\":0.85184055999999996888760733781964518129825592041015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was there any specific routines that they kept you in?\",\"start\":2302252,\"end\":2305205,\"confidence\":0.8682225999999999555001295448164455592632293701171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, not really.\",\"start\":2306950,\"end\":2308030,\"confidence\":0.59273153999999994567815519985742866992950439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"She used to tell you in the morning, \\\"I'm going to shower.\",\"start\":2308030,\"end\":2309830,\"confidence\":0.8579497000000000372921249436330981552600860595703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"If you want a shower, go out.\\\" Okay.\",\"start\":2309950,\"end\":2312110,\"confidence\":0.82157899999999994822275084516149945557117462158203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about your school?\",\"start\":2312590,\"end\":2313330,\"confidence\":0.84222209999999997354080960576538927853107452392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you still do schoolwork?\",\"start\":2313330,\"end\":2314490,\"confidence\":0.8032833999999999807783979122177697718143463134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"School was in Neeples.\",\"start\":2315130,\"end\":2316980,\"confidence\":0.81014160000000001726760956444195471704006195068359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, it was in there.\",\"start\":2317410,\"end\":2318790,\"confidence\":0.711504759999999958353100737440399825572967529296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was a boys' school, yes.\",\"start\":2318790,\"end\":2320350,\"confidence\":0.8875526000000000248491005550022237002849578857421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You had to go to school.\",\"start\":2320350,\"end\":2321370,\"confidence\":0.60888149999999996442312522049178369343280792236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":2323230,\"end\":2324410,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about the food?\",\"start\":2324410,\"end\":2325330,\"confidence\":0.84686870000000002978168822664883919060230255126953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you remember anything about the food?\",\"start\":2325330,\"end\":2326800,\"confidence\":0.87678719999999998879758322800626046955585479736328125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Food was actually quite good, actually.\",\"start\":2327430,\"end\":2329080,\"confidence\":0.97629434000000003823771521638263948261737823486328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"She used to take me, she used to get your dinner.\",\"start\":2329750,\"end\":2332850,\"confidence\":0.8608053300000000351843709722743369638919830322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You used to get your breakfast in your dormitory.\",\"start\":2333632,\"end\":2337466,\"confidence\":0.7291053499999999853997678656014613807201385498046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":2338304,\"end\":2338546,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Then lunchtime, there was a big canteen for everybody in the full home.\",\"start\":2338626,\"end\":2342186,\"confidence\":0.63347644000000002950656607936252839863300323486328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then at tea time, you used to bring your dinner.\",\"start\":2343266,\"end\":2345471,\"confidence\":0.88928145000000002884377181544550694525241851806640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then at supper time, you bring your dinner.\",\"start\":2346038,\"end\":2348389,\"confidence\":0.8722164599999999712309772803564555943012237548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":2351072,\"end\":2351506,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And were you given, like, a choice with the food?\",\"start\":2353724,\"end\":2355604,\"confidence\":0.79948750000000001758593271006247960031032562255859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was there options, or was it just kind of whatever was given you had to eat?\",\"start\":2355668,\"end\":2358449,\"confidence\":0.75503796000000000798735300122643820941448211669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was kind of breakfast options when you went into the big canteen on time, you'd get up to choice options.\",\"start\":2359740,\"end\":2366214,\"confidence\":0.84355586999999998543131596306920982897281646728515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":2366782,\"end\":2367202,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Nighttime and suppertime, suppertime used to get\\u2014 they used to\\u2014 that was a good thing about suppertime in Bullrocks.\",\"start\":2367995,\"end\":2374625,\"confidence\":0.9000027999999999916980186753789894282817840576171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You used to go shopping with the staff.\",\"start\":2374771,\"end\":2376776,\"confidence\":0.81328210000000000778896946940221823751926422119140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They used to take the boys shopping and you could pick which you liked, if you know what I mean.\",\"start\":2376873,\"end\":2381138,\"confidence\":0.84597014999999997630908410428673960268497467041015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh right, okay.\",\"start\":2381413,\"end\":2381994,\"confidence\":0.5955456500000000374939190805889666080474853515625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That was quite good.\",\"start\":2383012,\"end\":2383723,\"confidence\":0.979251599999999999823785401531495153903961181640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":2383998,\"end\":2384256,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Back then it was unheard of.\",\"start\":2384792,\"end\":2386650,\"confidence\":0.71844479999999999453308419106178916990756988525390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So they used to\\u2014 we used to go shopping then, but I think that was even just take you for an hour or two or something.\",\"start\":2388990,\"end\":2394775,\"confidence\":0.8250831400000000481753659187234006822109222412109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So you would go shopping with the staff for the food?\",\"start\":2395467,\"end\":2398135,\"confidence\":0.84692763999999998159040615064441226422786712646484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"For supper time, just no for dinners and lunches, not just late at night.\",\"start\":2398891,\"end\":2404361,\"confidence\":0.73805350000000002896882733693928457796573638916015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Used to be yourself at about 7, 8 o'clock.\",\"start\":2404602,\"end\":2406670,\"confidence\":0.89745474000000002856580749721615575253963470458984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They used to take you shopping, you pick what you wanted.\",\"start\":2406817,\"end\":2409824,\"confidence\":0.7258210000000000494679852636181749403476715087890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Nice, okay.\",\"start\":2410313,\"end\":2411277,\"confidence\":0.7691318000000000321136894854134880006313323974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was like 12 people in there, 12 or 16 around the dormitory, so you had to\\u2014 they couldn't exactly get everybody a bit of activity, you know what I mean?\",\"start\":2412144,\"end\":2420978,\"confidence\":0.6686361400000000454468818134046159684658050537109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, understandable.\",\"start\":2422955,\"end\":2423846,\"confidence\":0.5260529000000000454662085758172906935214996337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Back then, you're young, it was\\u2014 when you're young boys, it was like hot dogs and buggers, chips.\",\"start\":2424575,\"end\":2430811,\"confidence\":0.5777164999999999661639549231040291488170623779296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That was the main thing.\",\"start\":2431198,\"end\":2432132,\"confidence\":0.74937880000000001157189899458899162709712982177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":2432712,\"end\":2432986,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, and how was\\u2014 what was the staff like in there?\",\"start\":2436501,\"end\":2442377,\"confidence\":0.86960260000000000335518279825919307768344879150390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was it half and half?\",\"start\":2443249,\"end\":2444962,\"confidence\":0.86312780000000000057980287238024175167083740234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Some of them were alright, some of them weren't.\",\"start\":2445027,\"end\":2446465,\"confidence\":0.609381500000000020378365661599673330783843994140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, just the same as before.\",\"start\":2447066,\"end\":2449372,\"confidence\":0.537061000000000010601297617540694773197174072265625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Ah, yeah, it's kind of\\u2014 some of them are nice, very nice actually.\",\"start\":2449839,\"end\":2453483,\"confidence\":0.9713127999999999762081870358088053762912750244140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Some of them are, and some of them are just assholes, basically.\",\"start\":2453548,\"end\":2458293,\"confidence\":0.9457825399999999493871882805251516401767730712890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, fair enough.\",\"start\":2458844,\"end\":2459524,\"confidence\":0.51567423000000001120923798225703649222850799560546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Keep saying that about people, you know.\",\"start\":2459750,\"end\":2461807,\"confidence\":0.5145663000000000320000026476918719708919525146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, you're all right.\",\"start\":2463817,\"end\":2464442,\"confidence\":0.50387733999999995138097119706799276173114776611328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'd rather you were honest.\",\"start\":2464492,\"end\":2465364,\"confidence\":0.61241274999999995021227050528977997601032257080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about the other children?\",\"start\":2467273,\"end\":2468168,\"confidence\":0.73538950000000002926725528595852665603160858154296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you get along with them?\",\"start\":2468249,\"end\":2469258,\"confidence\":0.8545122000000000550556933376356028020381927490234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Eh, half and half.\",\"start\":2470710,\"end\":2471998,\"confidence\":0.594698249999999983828047334100119769573211669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Some of them not.\",\"start\":2472110,\"end\":2472835,\"confidence\":0.527674399999999987898036124533973634243011474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Some of them, I dunno.\",\"start\":2473302,\"end\":2474638,\"confidence\":0.66089330000000001685833694864413700997829437255859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You've been in a dorm before.\",\"start\":2475073,\"end\":2476619,\"confidence\":0.67661870000000001734719035084708593785762786865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The 4Es used to stick together, if you know what I mean.\",\"start\":2478202,\"end\":2479937,\"confidence\":0.82287589999999999346158574553555808961391448974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":2480355,\"end\":2480692,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then there's 4 and there's 4 there.\",\"start\":2481174,\"end\":2482733,\"confidence\":0.7449018400000000372784825231065042316913604736328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You're kind of stuck between the 4Es, if you know what I mean.\",\"start\":2483102,\"end\":2485962,\"confidence\":0.6276858400000000504093122799531556665897369384765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so you kind of have no real choice but to try and get along.\",\"start\":2486300,\"end\":2489203,\"confidence\":0.71991490000000002424940248602069914340972900390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Well, you kept together because it was actually just, it was just a joke, to be honest with you.\",\"start\":2489860,\"end\":2496100,\"confidence\":0.70145559999999995692832044369424693286418914794921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I didn't understand it.\",\"start\":2496100,\"end\":2497410,\"confidence\":0.85409939999999995308144207228906452655792236328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So it was like 40 hours in a room, we go in, well, you tried to go in, but you didn't get a choice.\",\"start\":2498320,\"end\":2503460,\"confidence\":0.494318160000000006437659294533659704029560089111328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You were in a room and they used to just, when you're in here, that's it.\",\"start\":2503460,\"end\":2507040,\"confidence\":0.8094268000000000018445689420332200825214385986328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":2507040,\"end\":2508220,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then there was their boys in another room you used to like, and then there were boys in another room you didn't like.\",\"start\":2508220,\"end\":2512020,\"confidence\":0.52282729999999999481730128536582924425601959228515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So they could make it that way, as soon as they could see that you didn't get on there.\",\"start\":2512780,\"end\":2516000,\"confidence\":0.60768140000000003819735638899146579205989837646484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, absolutely.\",\"start\":2516430,\"end\":2517444,\"confidence\":0.5014298999999999839616293684230186045169830322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You'd love to chew it, chew your end in, if you know what I mean.\",\"start\":2518313,\"end\":2520132,\"confidence\":0.475091219999999980760918560918071307241916656494140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes, of course.\",\"start\":2520550,\"end\":2521275,\"confidence\":0.49881916999999997841541699017398059368133544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were there any rules in Balrostie that you can remember?\",\"start\":2521693,\"end\":2524639,\"confidence\":0.8741702000000000083446138887666165828704833984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, no.\",\"start\":2525973,\"end\":2526560,\"confidence\":0.53180579999999999518678350796108134090900421142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what about any punishments?\",\"start\":2529909,\"end\":2530954,\"confidence\":0.6942424000000000372523345504305325448513031005859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Ah, there was punishments.\",\"start\":2532002,\"end\":2532825,\"confidence\":0.5674698400000000031440094971912913024425506591796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I used to get locked in your room and a few of the guys in there that I still know who they are, they used to hit you and throw you about and lock you in your room and all that, didn't they?\",\"start\":2532889,\"end\":2542196,\"confidence\":0.5192799999999999638333747498109005391597747802734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"A lot of them in that Balrossie are just going to like them.\",\"start\":2543053,\"end\":2545313,\"confidence\":0.61308974000000004966892674929113127291202545166015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"The worst thing about Balrossie was the teachers were the worst.\",\"start\":2545618,\"end\":2548567,\"confidence\":0.9723517999999999883442569625913165509700775146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Really?\",\"start\":2549369,\"end\":2549545,\"confidence\":0.6008134000000000529695398654439486563205718994140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, we'll get into that in a\\u2014 I'm just\\u2014 because I'm going to pop that into the other box in our note sheet, which is about the abuse.\",\"start\":2549706,\"end\":2556759,\"confidence\":0.73748475000000002221867134721833281219005584716796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I would ask, you know, did anything happen there that you would now consider abuse to be?\",\"start\":2556984,\"end\":2560623,\"confidence\":0.608549650000000053040594139019958674907684326171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Sexual, physical, emotional, or neglect?\",\"start\":2560992,\"end\":2562835,\"confidence\":0.68100130000000003160920414302381686866283416748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Which of those would you say happened in Balrossie?\",\"start\":2563092,\"end\":2565176,\"confidence\":0.9039367400000000163373670147848315536975860595703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Physical and neglect.\",\"start\":2565977,\"end\":2567901,\"confidence\":0.8291484000000000076369133239495567977428436279296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Because there was a few of them that used to hit you and throw your boot and batter you and lock you in your room.\",\"start\":2568206,\"end\":2572739,\"confidence\":0.7562107399999999923778659649542532861232757568359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And the teachers, some of the teachers that used to go, they were worse than the actual staff you dealt with when you were in your dorm.\",\"start\":2573787,\"end\":2580085,\"confidence\":0.95480160000000002806785914799547754228115081787109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, you can actually handle a lot.\",\"start\":2580635,\"end\":2584552,\"confidence\":0.727325439999999989737489158869720995426177978515625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, I can basically\\u2014 you can actually handle your heat even though you have a really cold kidney.\",\"start\":2584616,\"end\":2590503,\"confidence\":0.5841610999999999886966861595283262431621551513671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You know what I'm saying?\",\"start\":2591184,\"end\":2591930,\"confidence\":0.702246600000000054109250413603149354457855224609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":2591979,\"end\":2592093,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"You'd love to bump into them outside.\",\"start\":2594463,\"end\":2596708,\"confidence\":0.85067970000000003860662900478928349912166595458984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Right, yes.\",\"start\":2597510,\"end\":2598713,\"confidence\":0.51666033000000000097173824542551301419734954833984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Can you give me one clear example, so one clear time where this physical abuse and neglect happened?\",\"start\":2599499,\"end\":2605304,\"confidence\":0.79147964999999997903756820960552431643009185791015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Happened a few times in there.\",\"start\":2605930,\"end\":2607068,\"confidence\":0.840859950000000022640733732259832322597503662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"A few times?\",\"start\":2607293,\"end\":2607822,\"confidence\":0.80545869999999997190798239898867905139923095703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you give me like one really key one that you'll always remember?\",\"start\":2607918,\"end\":2611222,\"confidence\":0.5007711599999999929622163108433596789836883544921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I was in the shower and I was refusing to go to school to get a shower and the guy just bounced my knee plate off the tiles in the shower.\",\"start\":2612088,\"end\":2619401,\"confidence\":0.67747754000000004470649628274259157478809356689453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And actually just battered me and then told me get a shower and just walked up.\",\"start\":2620350,\"end\":2624991,\"confidence\":0.781894859999999969346617945120669901371002197265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And was that a teacher or a staff member?\",\"start\":2625640,\"end\":2627003,\"confidence\":0.8194611000000000533560751136974431574344635009765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That was a staff member.\",\"start\":2628110,\"end\":2629017,\"confidence\":0.78907249999999995448973777456558309495449066162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And did you say you hit your head off the tiles?\",\"start\":2629763,\"end\":2631352,\"confidence\":0.58535146999999998485009200521744787693023681640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, both my heels right off the tiles in the shower and told me get a shower on that.\",\"start\":2632032,\"end\":2637622,\"confidence\":0.75523079999999997991011468911892734467983245849609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Then I was refusing to go to school and get a shower.\",\"start\":2637865,\"end\":2640050,\"confidence\":0.57471525999999995004685615640482865273952484130859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I remember that, and I didn't actually know the guy's name.\",\"start\":2640131,\"end\":2642818,\"confidence\":0.72165555000000003449400765020982362329959869384765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So what was his name?\",\"start\":2642866,\"end\":2644210,\"confidence\":0.84158779999999999699156205679173581302165985107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Derek.\",\"start\":2645910,\"end\":2646184,\"confidence\":0.63542390000000004146585297348792664706707000732421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I can't remember his second name.\",\"start\":2646427,\"end\":2647396,\"confidence\":0.5015897000000000272024180958396755158901214599609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Derek.\",\"start\":2647719,\"end\":2648139,\"confidence\":0.63542390000000004146585297348792664706707000732421875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's okay, it's good.\",\"start\":2648188,\"end\":2649481,\"confidence\":0.90637290000000003686864147312007844448089599609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He bounced my head right off the tiles in the shower and told me I'd get a washing or that.\",\"start\":2649594,\"end\":2654700,\"confidence\":0.718351839999999963737309371936134994029998779296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He told you you would get a lashing?\",\"start\":2656517,\"end\":2657790,\"confidence\":0.60993339999999995892920878759468905627727508544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"A wash. A wash. A lash.\",\"start\":2658708,\"end\":2660577,\"confidence\":0.71902940000000004072688852829742245376110076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"A wash.\",\"start\":2660947,\"end\":2661253,\"confidence\":0.68147060000000003743281240531359799206256866455078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":2661447,\"end\":2661624,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":2663993,\"end\":2664283,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And did he do anything else other than bounce your head off the shower tiles?\",\"start\":2664542,\"end\":2667997,\"confidence\":0.69166870000000002516316044420818798243999481201171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I just grabbed me before, told me that Yeah, I showed up, we were going to school.\",\"start\":2668740,\"end\":2672395,\"confidence\":0.8605026000000000063749894252396188676357269287109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":2674630,\"end\":2674726,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can I ask when this happened?\",\"start\":2675547,\"end\":2676753,\"confidence\":0.8498181000000000206995309781632386147975921630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were you in the\\u2014 was it in the shower room?\",\"start\":2676995,\"end\":2678572,\"confidence\":0.89268409999999998039044157849275507032871246337890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":2679392,\"end\":2679585,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And were you clothed?\",\"start\":2680148,\"end\":2681114,\"confidence\":0.82901173999999999697507746532210148870944976806640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, just my pyjama bottoms on.\",\"start\":2682130,\"end\":2684581,\"confidence\":0.766200070000000010850271792151033878326416015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":2684904,\"end\":2685210,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I remember it well.\",\"start\":2687630,\"end\":2688823,\"confidence\":0.6834314999999999695745600547525100409984588623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It might sound silly, but for the, you know, the\\u2014 not the truthfulness, but for the redress to really understand this, can you remember what, even anything about the pyjama bottoms?\",\"start\":2690604,\"end\":2699835,\"confidence\":0.5560692499999999593995880786678753793239593505859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know what colour they were?\",\"start\":2699884,\"end\":2700740,\"confidence\":0.81106180000000005492211130331270396709442138671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They were blue.\",\"start\":2701632,\"end\":2702217,\"confidence\":0.711885749999999983828047334100119769573211669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did they have any patterns?\",\"start\":2703175,\"end\":2704134,\"confidence\":0.8780141500000000487347051603137515485286712646484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, just blue.\",\"start\":2704914,\"end\":2705547,\"confidence\":0.64248570000000004842632961299386806786060333251953125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Okay, no problem.\",\"start\":2709810,\"end\":2711820,\"confidence\":0.58404654000000000291237256533349864184856414794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what happened after that?\",\"start\":2711916,\"end\":2712881,\"confidence\":0.79126079999999998637605358453583903610706329345703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know, was the bruising\\u2014 was there any marks?\",\"start\":2713042,\"end\":2715229,\"confidence\":0.7908197599999999827247165740118362009525299072265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Ah, there was bruising and fear and things like that.\",\"start\":2715374,\"end\":2718060,\"confidence\":0.64013785000000000824371682028868235647678375244140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I just got a shower and get ready and went to school because I didn't know how to deal with the guy again because he was just\\u2014 he was a moron, just evil.\",\"start\":2718189,\"end\":2725851,\"confidence\":0.97736823999999999923460336503922007977962493896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Mm-hmm.\",\"start\":2734319,\"end\":2734769,\"confidence\":0.71720759999999994516173273950698785483837127685546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":2735928,\"end\":2736153,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"How often would this happen?\",\"start\":2737666,\"end\":2739162,\"confidence\":0.831398300000000034515323932282626628875732421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was it, you know, was the abuse a daily thing, or, you know, every now and then a thing?\",\"start\":2739211,\"end\":2743204,\"confidence\":0.51648294999999999621564938934170641005039215087890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Every now and then, yes.\",\"start\":2744130,\"end\":2745055,\"confidence\":0.659336029999999961859202812775038182735443115234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Every now and then, okay.\",\"start\":2745348,\"end\":2746192,\"confidence\":0.63761460000000003134346115984953939914703369140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And did it ever change or get worse?\",\"start\":2748151,\"end\":2749708,\"confidence\":0.78328805999999995268723296248936094343662261962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It changed for the staff.\",\"start\":2751005,\"end\":2751913,\"confidence\":0.82905810000000002002451537919114343822002410888671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It wasn't the same staff.\",\"start\":2751978,\"end\":2752886,\"confidence\":0.531402350000000023300117391045205295085906982421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was different staff at times, aye.\",\"start\":2753032,\"end\":2754330,\"confidence\":0.78510880000000005107807510285056196153163909912109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":2761411,\"end\":2761689,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":2761787,\"end\":2761967,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"The only thing I liked about Bullrossie was the food.\",\"start\":2762033,\"end\":2764850,\"confidence\":0.82937782999999998256868138923891820013523101806640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That was it.\",\"start\":2764916,\"end\":2765882,\"confidence\":0.55714494000000003293138206572621129453182220458984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Would you say the food was better than any other care setting?\",\"start\":2769150,\"end\":2771566,\"confidence\":0.74168610000000001480913169871200807392597198486328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Eh, no.\",\"start\":2773270,\"end\":2774529,\"confidence\":0.57808680000000001175664010588661767542362213134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":2775014,\"end\":2775240,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Because I've not got to the last one yet.\",\"start\":2776936,\"end\":2778389,\"confidence\":0.588615200000000005076117304270155727863311767578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay, go on then.\",\"start\":2779942,\"end\":2780725,\"confidence\":0.66250880000000000880078232512460090219974517822265625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I can't wait to hear about this full English breakfast.\",\"start\":2780774,\"end\":2782649,\"confidence\":0.97641957000000001443140718038193881511688232421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That was one of them.\",\"start\":2784406,\"end\":2786255,\"confidence\":0.68302830000000003263238568251836113631725311279296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Kemble was the best one.\",\"start\":2786512,\"end\":2787413,\"confidence\":0.94258386000000005111587597639299929141998291015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was it?\",\"start\":2787879,\"end\":2788233,\"confidence\":0.8071844999999999714646037318743765354156494140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Even though people say, even though a lot of people have bad things to say about it.\",\"start\":2788988,\"end\":2792268,\"confidence\":0.777031660000000012900045476271770894527435302734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, so what immediate effects did you experience while in Balrossie?\",\"start\":2793152,\"end\":2797013,\"confidence\":0.88521992999999998819049551457283087074756622314453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So, you know, again, pain, injury, fear, shame, sleep problems, bedwetting?\",\"start\":2797158,\"end\":2801003,\"confidence\":0.87963884999999997216235669839079491794109344482421875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes, all.\",\"start\":2801760,\"end\":2802291,\"confidence\":0.58430104999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"All of it?\",\"start\":2802951,\"end\":2803322,\"confidence\":0.74220030000000003500559841995709575712680816650390625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I couldn't wait to get out.\",\"start\":2804175,\"end\":2804916,\"confidence\":0.8054601999999999595303279420477338135242462158203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I just hated the place.\",\"start\":2804996,\"end\":2806252,\"confidence\":0.97531690000000004214797399981762282550334930419921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what about And with, am I on Balrossie?\",\"start\":2808684,\"end\":2812000,\"confidence\":0.888396900000000044883563532494008541107177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, Balrossie.\",\"start\":2812000,\"end\":2812760,\"confidence\":0.68938310000000002641940000103204511106014251708984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about with Balrossie with the bedwetting?\",\"start\":2812760,\"end\":2814400,\"confidence\":0.84044039999999997636592752314754761755466461181640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, I used to do that quite a lot, yes.\",\"start\":2815400,\"end\":2817480,\"confidence\":0.7356317999999999468485611942014656960964202880859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what would happen in this institute for that?\",\"start\":2817480,\"end\":2820040,\"confidence\":0.69861980000000001300719532082439400255680084228515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know, were the staff helpful?\",\"start\":2820040,\"end\":2821770,\"confidence\":0.72652452999999994620594634398003108799457550048828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were they not?\",\"start\":2821800,\"end\":2822170,\"confidence\":0.78438799999999997414334984568995423614978790283203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, you had to do it yourself because it was a dormitory.\",\"start\":2822820,\"end\":2824700,\"confidence\":0.63323090000000004096136763109825551509857177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That's what dormitories were like.\",\"start\":2825360,\"end\":2826760,\"confidence\":0.6822120000000000406004119213321246206760406494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You had to change all your own beds and things like that.\",\"start\":2826760,\"end\":2829290,\"confidence\":0.6754554999999999864712663111276924610137939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was there ever any comfort from staff?\",\"start\":2831220,\"end\":2833160,\"confidence\":0.713663939999999996643964550457894802093505859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"You know, \\\"Oh, it's okay.\\\" No, yeah, some of them were alright, as I said to you.\",\"start\":2833160,\"end\":2836420,\"confidence\":0.54809684000000002956909384010941721498966217041015625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, some of them are nice and some of them\\u2014 you see, you probably notice that yourself with people when you do interviews.\",\"start\":2836550,\"end\":2842570,\"confidence\":0.56169109999999999871533873374573886394500732421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"People probably tell you some of the staff are brand new, some of them are mummin'.\",\"start\":2842570,\"end\":2844880,\"confidence\":0.64149343999999997034677789997658692300319671630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You'll probably notice that a lot.\",\"start\":2846070,\"end\":2847950,\"confidence\":0.71657219999999999249240545395878143608570098876953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, and it's always the bad ones that people remember the names of, never the good ones.\",\"start\":2847950,\"end\":2853080,\"confidence\":0.6549644999999999495088331968872807919979095458984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Well, I say good ones, I say good ones, but you know, I remember a lot of the names of the good ones that I like.\",\"start\":2853970,\"end\":2860150,\"confidence\":0.78356930000000002412008370811236090958118438720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you give me some of the names that you remember?\",\"start\":2860430,\"end\":2862290,\"confidence\":0.9119745999999999686025375922326929867267608642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I can remember first names, I can't remember.\",\"start\":2864351,\"end\":2866536,\"confidence\":0.62110060000000000268727262664469890296459197998046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"First names is perfectly fine.\",\"start\":2866617,\"end\":2867838,\"confidence\":0.64144500000000004291678123991005122661590576171875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"One of the good ones when I was in Bulrushy was a guy called Jimmy McWilliams.\",\"start\":2868609,\"end\":2872289,\"confidence\":0.9406160999999999550169604844995774328708648681640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay, he stayed in Johnstone.\",\"start\":2875295,\"end\":2877190,\"confidence\":0.87719345000000004120010999031364917755126953125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"He was a very nice man because he ended up coming to Kibble.\",\"start\":2877239,\"end\":2880049,\"confidence\":0.95633595999999998493734665316878817975521087646484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":2881798,\"end\":2882399,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Another guy called Thomas Shirky, he was, he was a mate in Bulrushy.\",\"start\":2882951,\"end\":2888376,\"confidence\":0.89682939999999999880486711845151148736476898193359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He was brand new, he came to Kibble as well.\",\"start\":2888441,\"end\":2890176,\"confidence\":0.848341299999999964853714118362404406070709228515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He came to He ended up in my night shift in Kibble as well.\",\"start\":2890307,\"end\":2893618,\"confidence\":0.90678035999999995198095348314382135868072509765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Oh God.\",\"start\":2894196,\"end\":2894581,\"confidence\":0.48049986000000000085918827608111314475536346435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You end up remembering half of them and then you go, ah, that's her second name, you kind of remember.\",\"start\":2895496,\"end\":2900791,\"confidence\":0.73186750000000000415667500419658608734607696533203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, what about, apart from Derek, can you remember any of the other bad staff members' names?\",\"start\":2901032,\"end\":2906376,\"confidence\":0.54772169999999997802575535388314165174961090087890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, there was Charles Horne.\",\"start\":2907130,\"end\":2908462,\"confidence\":0.7949621700000000235064590015099383890628814697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He was a teacher.\",\"start\":2908799,\"end\":2909457,\"confidence\":0.74812484000000001316266207140870392322540283203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, Charles Horne.\",\"start\":2910580,\"end\":2911623,\"confidence\":0.7629312999999999789224602864123880863189697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yep.\",\"start\":2912089,\"end\":2912265,\"confidence\":0.5606555300000000130467014969326555728912353515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And Thomas McCallum, he was, they were the head, they were two of the head teachers in the place.\",\"start\":2913629,\"end\":2917336,\"confidence\":0.9161591000000000040159875425160862505435943603515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They were They were famous for hitting people in Bullrossie.\",\"start\":2917400,\"end\":2921324,\"confidence\":0.5303772700000000117626086648670025169849395751953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I remember the two of them well.\",\"start\":2923750,\"end\":2924778,\"confidence\":0.56379360000000000585629322813474573194980621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know if they're still alive or not, but they were two\\u2014 Thomas McCallum and Cheryl Thorne.\",\"start\":2925405,\"end\":2931255,\"confidence\":0.87057260000000002975184543174691498279571533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Cheryl Thorne was the headteacher in the school.\",\"start\":2931319,\"end\":2933024,\"confidence\":0.9328286599999999761934077469049952924251556396484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Thomas McCallum was the headman.\",\"start\":2933508,\"end\":2935816,\"confidence\":0.86018603999999998510617160718538798391819000244140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And they were the ones who were quite well known for hitting people?\",\"start\":2937947,\"end\":2940610,\"confidence\":0.75086324999999998208721763148787431418895721435546875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":2941350,\"end\":2941415,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did they ever hit you?\",\"start\":2941826,\"end\":2942943,\"confidence\":0.720535200000000042308556658099405467510223388671875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes.\",\"start\":2943091,\"end\":2943157,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They were two main man in Cabell, eh, Bullroxy.\",\"start\":2946690,\"end\":2949820,\"confidence\":0.9011786600000000202470573640312068164348602294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You probably hear the names quite a lot if you're dealing with people from Bullroxy.\",\"start\":2950140,\"end\":2955240,\"confidence\":0.6040343999999999713423903813236393034458160400390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We do see a lot of names constantly popping up, yeah.\",\"start\":2955380,\"end\":2958380,\"confidence\":0.81157814999999999816537865626742132008075714111328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"If you're dealing with people from Bullroxy, they were two main mans.\",\"start\":2959140,\"end\":2962810,\"confidence\":0.69050270000000002479367822161293588578701019287109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":2964260,\"end\":2966340,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you ever tell anyone what was happening in this one?\",\"start\":2966340,\"end\":2969230,\"confidence\":0.82693033999999998595598071915446780622005462646484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yes, but they're the head teachers and things like that, so you're not going to believe them, are you?\",\"start\":2969420,\"end\":2973840,\"confidence\":0.57783704999999996321236039875657297670841217041015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Used to tell your kids, you used to tell your staff, you used to get ding dong, ding dong.\",\"start\":2976550,\"end\":2982444,\"confidence\":0.60179660000000001485176426285761408507823944091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, just to get knocked, because they were the head teachers.\",\"start\":2982897,\"end\":2985732,\"confidence\":0.51757980000000003428795025683939456939697265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They were the teachers in Morrosey, they were the worst.\",\"start\":2985861,\"end\":2988165,\"confidence\":0.9722097499999999836717279322328977286815643310546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Apart from that guy, I can't remember his second name.\",\"start\":2990260,\"end\":2992534,\"confidence\":0.52345669999999999699724639867781661450862884521484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I know he's staying in Wrenthwaite next to me just now, but I can't remember.\",\"start\":2992615,\"end\":2995487,\"confidence\":0.77492309999999997582875721491291187703609466552734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":2995535,\"end\":2995713,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So now let's move on to Kibble, shall we?\",\"start\":3001728,\"end\":3004213,\"confidence\":0.8556844999999999590301058560726232826709747314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I have\\u2014 is there anything else you want to say about Balrossie?\",\"start\":3006430,\"end\":3008762,\"confidence\":0.91644069999999999698303554396261461079120635986328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":3009583,\"end\":3009679,\"confidence\":0.49361873000000000555331780560663901269435882568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No?\",\"start\":3010065,\"end\":3010162,\"confidence\":0.6175194999999999989626076057902537286281585693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":3010323,\"end\":3010693,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I'm glad it's shut.\",\"start\":3010886,\"end\":3011963,\"confidence\":0.82313449999999999118216464921715669333934783935546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":3012720,\"end\":3012848,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So we just go through the other 3.\",\"start\":3013685,\"end\":3015921,\"confidence\":0.81959945000000000714379666533204726874828338623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, so let's move on to Kibble.\",\"start\":3018355,\"end\":3023963,\"confidence\":0.7401467600000000146565071190707385540008544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I have you being down in Kibble from 1997 to 1998?\",\"start\":3024012,\"end\":3030342,\"confidence\":0.907737800000000039091219150577671825885772705078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":3031395,\"end\":3031606,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What was Kibble?\",\"start\":3032108,\"end\":3032951,\"confidence\":0.8096048000000000133269395519164390861988067626953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was it a residential school?\",\"start\":3032999,\"end\":3034166,\"confidence\":0.81495565000000003141877868984011001884937286376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was it a house?\",\"start\":3034231,\"end\":3034911,\"confidence\":0.84439520000000001243023461938719265162944793701171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Boys' school, yes, residential.\",\"start\":3035782,\"end\":3037535,\"confidence\":0.86291313000000002819689370880951173603534698486328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":3044119,\"end\":3044509,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And again, what was it like?\",\"start\":3046365,\"end\":3047813,\"confidence\":0.78170459999999997169339849278912879526615142822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you have your own room?\",\"start\":3047862,\"end\":3048708,\"confidence\":0.85596203999999997957814912297180853784084320068359375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes, I had my own room in Kibble, yes.\",\"start\":3049950,\"end\":3051437,\"confidence\":0.59323870000000000768380914450972341001033782958984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Own room, okay.\",\"start\":3051744,\"end\":3052891,\"confidence\":0.71597147000000005423459015219123102724552154541015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was it a big house that you stayed in?\",\"start\":3054104,\"end\":3055736,\"confidence\":0.89524740000000002648761210366501472890377044677734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It is flat units, it was like dormitory units, 4 separate units of us in Kibble.\",\"start\":3056553,\"end\":3061458,\"confidence\":0.8859232999999999691453922423534095287322998046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, 4 separate units.\",\"start\":3065040,\"end\":3066299,\"confidence\":0.7701147999999999882447809795849025249481201171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about routines, was there any particular routines there that you can really remember?\",\"start\":3067171,\"end\":3070755,\"confidence\":0.89163990000000004076952109244302846491336822509765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, you had to be getting a minute to try to get on the showers.\",\"start\":3071272,\"end\":3073743,\"confidence\":0.77204799999999995652188999883946962654590606689453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Sorry, could you say that again for me?\",\"start\":3075860,\"end\":3077559,\"confidence\":0.59922445000000001957829454113380052149295806884765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm just getting a bathroom.\",\"start\":3079040,\"end\":3080464,\"confidence\":0.676934240000000020387460608617402613162994384765625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Oh, no problem.\",\"start\":3080693,\"end\":3082068,\"confidence\":0.5637573000000000167375446835649199783802032470703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I had a wee bit of tea and a couple of Weetabix.\",\"start\":3082620,\"end\":3084410,\"confidence\":0.63983803999999999678749418308143503963947296142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Couple of Weetabix, that's all.\",\"start\":3084410,\"end\":3085860,\"confidence\":0.741637050000000019878143575624562799930572509765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You had to get up in the morning, you got to shovel and all that and things like that.\",\"start\":3086210,\"end\":3089650,\"confidence\":0.6880891300000000487813167637796141207218170166015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was there a specific time you had to wake up there?\",\"start\":3089710,\"end\":3092000,\"confidence\":0.887932100000000001926991899381391704082489013671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I guess you had to go to school because the school was in the place.\",\"start\":3092650,\"end\":3095740,\"confidence\":0.6379808000000000145490730574238114058971405029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So what time would you wake up if you can remember?\",\"start\":3096630,\"end\":3098420,\"confidence\":0.896267499999999994741983755375258624553680419921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Eh, half 7, quarter to 8 roughly.\",\"start\":3099650,\"end\":3101560,\"confidence\":0.897308699999999959118213155306875705718994140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, okay.\",\"start\":3102150,\"end\":3103550,\"confidence\":0.55090344000000002200323478973587043583393096923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So I had to be at school for 9.\",\"start\":3103550,\"end\":3105470,\"confidence\":0.6012344400000000366190988643211312592029571533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Then you had your breakfast and you had to get a shovel and things like that.\",\"start\":3105470,\"end\":3108030,\"confidence\":0.6386705999999999772143155496451072394847869873046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, did you have a school uniform?\",\"start\":3114701,\"end\":3115772,\"confidence\":0.8331117999999999579330278720590285956859588623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Just your own clothing.\",\"start\":3117746,\"end\":3118455,\"confidence\":0.71591959999999998931485833963961340487003326416015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Own clothing, okay.\",\"start\":3118874,\"end\":3119615,\"confidence\":0.764798340000000020921788745908997952938079833984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And were you ever provided any clothing?\",\"start\":3120485,\"end\":3122000,\"confidence\":0.80948805999999995375304706612951122224330902099609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, you used to get a bus ticket.\",\"start\":3122999,\"end\":3124610,\"confidence\":0.8037577000000000193580262930481694638729095458984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, yeah, pretty cool.\",\"start\":3126202,\"end\":3128106,\"confidence\":0.9587972000000000161179514179821126163005828857421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Like a grant?\",\"start\":3129186,\"end\":3129816,\"confidence\":0.81131670000000000175788272827048785984516143798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I used to get a grant in there.\",\"start\":3130784,\"end\":3132107,\"confidence\":0.8427930999999999617244839100749231874942779541015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":3132252,\"end\":3132510,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I can't remember the names.\",\"start\":3134697,\"end\":3135660,\"confidence\":0.499436400000000002563638190622441470623016357421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I know the names, but I can't remember what they're called.\",\"start\":3135904,\"end\":3137846,\"confidence\":0.497608600000000012020251460853614844381809234619140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They used to take you shopping and that.\",\"start\":3138026,\"end\":3139086,\"confidence\":0.82135700000000000375877107217092998325824737548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were you allowed to buy kind of with that grant whatever clothing that you wanted, or was there kind of rules surrounding it?\",\"start\":3140620,\"end\":3145616,\"confidence\":0.87896395000000004937845687891240231692790985107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, you could buy as long as it wasn't football clothes.\",\"start\":3146220,\"end\":3151566,\"confidence\":0.7265740000000000531343857801402918994426727294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You could buy what you wanted if you wanted.\",\"start\":3154389,\"end\":3156164,\"confidence\":0.699586599999999947385731502436101436614990234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":3156293,\"end\":3156648,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about the food in this one?\",\"start\":3159699,\"end\":3161039,\"confidence\":0.88238179999999999392201743830810301005840301513671875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Could be nice, yes.\",\"start\":3162140,\"end\":3162929,\"confidence\":0.9188115599999999716374077252112329006195068359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, were you given choice?\",\"start\":3163686,\"end\":3164894,\"confidence\":0.77669920000000003401652293177903629839420318603515625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes, very good choice.\",\"start\":3165844,\"end\":3167809,\"confidence\":0.9300414299999999467871703018317930400371551513671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, did you eat meals together?\",\"start\":3172700,\"end\":3174959,\"confidence\":0.9047517000000000475523620480089448392391204833984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes.\",\"start\":3175798,\"end\":3176137,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Where?\",\"start\":3178622,\"end\":3179026,\"confidence\":0.709604600000000029780267141177318990230560302734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":3180704,\"end\":3181834,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, what about the schoolwork there?\",\"start\":3188170,\"end\":3190130,\"confidence\":0.7509455000000000435278479926637373864650726318359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was the school okay?\",\"start\":3190130,\"end\":3191270,\"confidence\":0.83148915000000001018776174532831646502017974853515625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Uh, yes, it was quite fine.\",\"start\":3192570,\"end\":3194330,\"confidence\":0.900085330000000016781314116087742149829864501953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was only a class and things like that.\",\"start\":3194330,\"end\":3196470,\"confidence\":0.80789345999999995218132653462816961109638214111328125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"It was actually all right.\",\"start\":3196470,\"end\":3197190,\"confidence\":0.71043000000000000593303184359683655202388763427734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":3197510,\"end\":3199490,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And any contact with family?\",\"start\":3199490,\"end\":3201460,\"confidence\":0.83814865000000005057501084593241102993488311767578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Eh, I think sometimes my mom phoned, but she used to phone and she was drunk, and I used to tell the staff, don't answer her.\",\"start\":3202410,\"end\":3209990,\"confidence\":0.62424530000000000296012103717657737433910369873046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But no, I don't think\\u2014 did anybody ever come and see me in Liverpool?\",\"start\":3210770,\"end\":3213490,\"confidence\":0.5140276999999999762991365059860982000827789306640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't think they did.\",\"start\":3213490,\"end\":3214150,\"confidence\":0.50717270000000003182805130563792772591114044189453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I never really had much contact with family, and I used to go and see my gran and that, and my other gran, when I was in Kibble.\",\"start\":3215514,\"end\":3221400,\"confidence\":0.78118765000000001119673243010765872895717620849609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Used to go for day visits, and Kibble was just along from my house at the time.\",\"start\":3221465,\"end\":3226272,\"confidence\":0.876326099999999996725819073617458343505859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":3227188,\"end\":3227574,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Still there, fair enough.\",\"start\":3228136,\"end\":3228875,\"confidence\":0.723214449999999953178075884352438151836395263671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":3229197,\"end\":3229438,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about the staff?\",\"start\":3230562,\"end\":3231221,\"confidence\":0.7918730000000000490700813315925188362598419189453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was it just, again, half and half?\",\"start\":3231350,\"end\":3233364,\"confidence\":0.78543430000000002966231704704114235937595367431640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes, it's half and half, but most of them are actually alright now.\",\"start\":3234517,\"end\":3239146,\"confidence\":0.834809499999999982122744768275879323482513427734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, what about the other children?\",\"start\":3240925,\"end\":3242118,\"confidence\":0.767086500000000004462208380573429167270660400390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Kinda, you like some of them, you don't like some of them.\",\"start\":3243880,\"end\":3251401,\"confidence\":0.6427074999999999871391764827421866357326507568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, and was there any rules?\",\"start\":3251579,\"end\":3256599,\"confidence\":0.7933662999999999687616991650429554283618927001953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Eh, no, not really.\",\"start\":3259058,\"end\":3260026,\"confidence\":0.64211845000000000727169435776886530220508575439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There used to kinda, there was a few that I asked could you bring her in, but nah, used to, had certain rules but not many, no.\",\"start\":3260106,\"end\":3265867,\"confidence\":0.723806900000000030814817364444024860858917236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And what about any punishment?\",\"start\":3267470,\"end\":3269010,\"confidence\":0.6577013000000000442213377027655951678752899169921875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"No, that's kind of\\u2014 actually, kibble was actually all right, even though you've probably heard a lot about it.\",\"start\":3270374,\"end\":3275526,\"confidence\":0.5265890399999999527125282838824205100536346435546875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I actually liked it.\",\"start\":3275574,\"end\":3276409,\"confidence\":0.9598872000000000515029796588351018726825714111328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, people have different experiences, you know.\",\"start\":3276778,\"end\":3278977,\"confidence\":0.69633690000000003639257784016081131994724273681640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There's always going to be that people might say that, um, they had the best time in Ballarat, but it wasn't for you.\",\"start\":3279201,\"end\":3286263,\"confidence\":0.51332719999999998350403984659351408481597900390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was just, you know, it's just all different, isn't it?\",\"start\":3286423,\"end\":3290532,\"confidence\":0.643018899999999948846607367158867418766021728515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think that I actually wanted once Last time Paisley and Kibble was always known as a place that people didn't like to go.\",\"start\":3290612,\"end\":3297599,\"confidence\":0.52882724999999997095301296212710440158843994140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I actually liked it.\",\"start\":3297679,\"end\":3298402,\"confidence\":0.9598872000000000515029796588351018726825714111328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, so there was no punishments, but was there anything that happened that you would now as an adult consider to be abuse, neglect, or harmful in a form of sexual, physical, emotional, or neglect?\",\"start\":3298868,\"end\":3308294,\"confidence\":0.6857698599999999533594063905184157192707061767578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":3309182,\"end\":3309278,\"confidence\":0.49361873000000000555331780560663901269435882568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, okay.\",\"start\":3309763,\"end\":3310553,\"confidence\":0.595505830000000013768612916464917361736297607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I knew a lot of the staff in Kibble as well.\",\"start\":3314067,\"end\":3316079,\"confidence\":0.88586149999999996840216454074834473431110382080078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You didn't like any of the staff?\",\"start\":3316501,\"end\":3318156,\"confidence\":0.69643589999999999662350091966800391674041748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I said I knew a few of them, right?\",\"start\":3318570,\"end\":3320070,\"confidence\":0.8097554000000000140602196552208624780178070068359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, you knew a few of them?\",\"start\":3320070,\"end\":3321820,\"confidence\":0.819006200000000017524826034787110984325408935546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, it was just kind of\\u2014 Paisley's not that big, you know what I mean?\",\"start\":3322130,\"end\":3325190,\"confidence\":0.77891546000000000393725940739386714994907379150390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, he said it was Timmy Williams and Thomas Shetty.\",\"start\":3325190,\"end\":3329850,\"confidence\":0.8921297999999999728260036135907284915447235107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Right, Thomas Shetty, he was an ex, but I knew a few of the staff.\",\"start\":3330110,\"end\":3334890,\"confidence\":0.86722840000000001037250285662594251334667205810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"When I'm in the cab, I'll meet a few of the staff, and I still speak to a few of the staff when I'm out and about, having a pint and things like that.\",\"start\":3334890,\"end\":3339710,\"confidence\":0.83777800000000002267341869810479693114757537841796875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, okay.\",\"start\":3339870,\"end\":3341150,\"confidence\":0.55090344000000002200323478973587043583393096923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Do you know what?\",\"start\":3341150,\"end\":3341940,\"confidence\":0.7693470000000000030837554731988348066806793212890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Maybe that's helpful.\",\"start\":3342070,\"end\":3343060,\"confidence\":0.5660124399999999500465719393105246126651763916015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I know a few of the staff in trouble with time-based limiter.\",\"start\":3344900,\"end\":3347140,\"confidence\":0.7170030499999999751281620774534530937671661376953125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I speak to them regularly because they're nice and they speak to me.\",\"start\":3347320,\"end\":3351520,\"confidence\":0.93096800000000001773514668457210063934326171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So yeah, you can't have been a bad kid then, can you?\",\"start\":3351740,\"end\":3355380,\"confidence\":0.48989709999999997425135234152548946440219879150390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No, actually, years ago a lot of people had bad things to say about the company.\",\"start\":3355380,\"end\":3359160,\"confidence\":0.89017796999999998508457110801828093826770782470703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"When you first get told that you can stay there, you go, ah no, not a couple.\",\"start\":3359160,\"end\":3362740,\"confidence\":0.66248859999999998304787141023552976548671722412109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":3363240,\"end\":3363680,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"And you come back, you're at the end of it, you go, ah, it's not that bad.\",\"start\":3363680,\"end\":3366250,\"confidence\":0.68255407000000001271899918720009736716747283935546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":3366440,\"end\":3366840,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was it a secure unit?\",\"start\":3371600,\"end\":3373120,\"confidence\":0.887093099999999967764097164035774767398834228515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, it wasn't then.\",\"start\":3373760,\"end\":3374660,\"confidence\":0.67492425000000000334665628543007187545299530029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's new.\",\"start\":3374680,\"end\":3375500,\"confidence\":0.52076949999999999629807234668987803161144256591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's kind of mixed.\",\"start\":3375500,\"end\":3376220,\"confidence\":0.672792550000000044718717617797665297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Ah, okay, okay.\",\"start\":3376220,\"end\":3377940,\"confidence\":0.4901389800000000018798118617269210517406463623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It used to be just boys, but now they've got lassies in it, and it's a secure unit now.\",\"start\":3377940,\"end\":3382780,\"confidence\":0.8309132999999999658058413842809386551380157470703125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I mean, it's kind of one of them richest homes in Scotland, I think.\",\"start\":3382780,\"end\":3390080,\"confidence\":0.66508489999999997888124880773830227553844451904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, okay, I get what you mean.\",\"start\":3390080,\"end\":3391800,\"confidence\":0.71079499999999995463184632171760313212871551513671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was the bedwetting still happening in Kibble?\",\"start\":3393360,\"end\":3395980,\"confidence\":0.8135406400000000370908992408658377826213836669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, you bet they're not much, because you've got You felt safer in there, if you know what I mean.\",\"start\":3396740,\"end\":3402960,\"confidence\":0.6544063700000000149969991980469785630702972412109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And if you did wet the bed, what would happen?\",\"start\":3403545,\"end\":3405495,\"confidence\":0.73234060000000000822950596557348035275936126708984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"They just tended to say, well, actually, some of the staff are alright, and you said to them and all.\",\"start\":3406160,\"end\":3409785,\"confidence\":0.57753679999999996130810586691950447857379913330078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"The staff are actually alright, a lot of the staff in there.\",\"start\":3410885,\"end\":3412714,\"confidence\":0.878520500000000037488234738702885806560516357421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":3417691,\"end\":3418013,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you have any problems sleeping in Kibble, or were you okay?\",\"start\":3419045,\"end\":3422430,\"confidence\":0.80229090000000002902424967032857239246368408203125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"It was alright.\",\"start\":3423654,\"end\":3424173,\"confidence\":0.8356831000000000120309096018900163471698760986328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The first couple of nights, you go, ah, no, it's kind of, because you're in a strange place, but after that, no, it was alright.\",\"start\":3424222,\"end\":3428815,\"confidence\":0.47562373000000002232212636954500339925289154052734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"As I said, yes, that was probably the best place I've been.\",\"start\":3432810,\"end\":3435908,\"confidence\":0.97646785000000002607833948786719702184200286865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, and I would ask, you know, did you try and tell anyone or get any help, but it doesn't sound like you needed to.\",\"start\":3436071,\"end\":3445559,\"confidence\":0.53804635999999994577791539995814673602581024169921875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Oh, Kibble was actually pretty, pretty good advice already.\",\"start\":3446792,\"end\":3449658,\"confidence\":0.96463876999999997874368773409514687955379486083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"In a few words, can you describe Kibble to me, like how you felt there?\",\"start\":3451462,\"end\":3454297,\"confidence\":0.92589379999999998904769427099381573498249053955078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I felt safe.\",\"start\":3455220,\"end\":3456990,\"confidence\":0.8059022399999999919373294687829911708831787109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":3456990,\"end\":3458370,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"And that was the first time in a long time I felt safe when I was in a kibble, because it wasn't exactly the way people made it out to be.\",\"start\":3458370,\"end\":3466490,\"confidence\":0.53189969999999997529727124856435693800449371337890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"A lot of people made kibble look bad years ago.\",\"start\":3466490,\"end\":3468450,\"confidence\":0.91762036000000002378129693170194514095783233642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":3468790,\"end\":3469970,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But it wasn't.\",\"start\":3469970,\"end\":3470510,\"confidence\":0.50510679999999996692139347942429594695568084716796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But as you were saying, everybody's got their own experience.\",\"start\":3470830,\"end\":3474350,\"confidence\":0.7888467999999999591409505228511989116668701171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, there is a lot of kibbles as well.\",\"start\":3474350,\"end\":3476570,\"confidence\":0.7906433299999999775309333926998078823089599609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They've got stuff everywhere.\",\"start\":3476570,\"end\":3478090,\"confidence\":0.5913051400000000068502004069159738719463348388671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So the Glasgow one might have been really awful, and then the Paisley one wasn't too too bad, you know what I mean?\",\"start\":3478090,\"end\":3483670,\"confidence\":0.6102742599999999573157083432306535542011260986328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Oh, when I was in the home zone, they only had the people.\",\"start\":3483670,\"end\":3485990,\"confidence\":0.71231820000000001247286718353279866278171539306640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Oh really?\",\"start\":3486450,\"end\":3488250,\"confidence\":0.50794154000000002469050741638056933879852294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Right, Kibble's opened up.\",\"start\":3488250,\"end\":3490050,\"confidence\":0.75631930000000002767279738691286183893680572509765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Look at hostels, they've got Glasgow and stuff, haven't they?\",\"start\":3490050,\"end\":3495850,\"confidence\":0.7323410999999999670961869924212805926799774169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"This point, they'll get Shields and St. Mungo Football Club and all that as well.\",\"start\":3495850,\"end\":3499920,\"confidence\":0.91753790000000001736424337650532834231853485107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I never had all that, never had all that when I was in there.\",\"start\":3500810,\"end\":3504440,\"confidence\":0.57799195999999997130913698129006661474704742431640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Not too bad then.\",\"start\":3504610,\"end\":3506090,\"confidence\":0.67010139999999995819024434240418486297130584716796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything else you'd like me to add down for Kibble?\",\"start\":3506090,\"end\":3508470,\"confidence\":0.930575970000000030069031708990223705768585205078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No, Kibble was okay.\",\"start\":3509382,\"end\":3510592,\"confidence\":0.5169582999999999817219986653071828186511993408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I know it's a bad thing to say something in a claim for compensation, but Kibble was\\u2014 there's no point lying\\u2014 Kibble was actually nice.\",\"start\":3511140,\"end\":3517739,\"confidence\":0.52674060000000000325570681525277905166149139404296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, that's fine.\",\"start\":3519350,\"end\":3520481,\"confidence\":0.67549490000000000922142362469458021223545074462890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I actually liked it.\",\"start\":3520578,\"end\":3521888,\"confidence\":0.9598872000000000515029796588351018726825714111328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Just because you liked one of your five doesn't mean the rest were great.\",\"start\":3522680,\"end\":3525591,\"confidence\":0.5160689400000000315316128762788139283657073974609375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"You're allowed to have\\u2014 and I'm quite glad that you would have had that last one being that kind of a safer place.\",\"start\":3525688,\"end\":3531286,\"confidence\":0.8495437999999999600930777887697331607341766357421875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"It must have been such a relief being in there.\",\"start\":3531416,\"end\":3533667,\"confidence\":0.787762049999999991456434145220555365085601806640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"It was, it was actually, I was quite happy being in there.\",\"start\":3534437,\"end\":3537440,\"confidence\":0.94659079999999995447268474890734069049358367919921875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"It was actually, it made me feel safe getting there.\",\"start\":3537745,\"end\":3540956,\"confidence\":0.85614449999999997498179027388687245547771453857421875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Well, that's all that we would want for you, to feel safe, so I'm quite glad.\",\"start\":3541181,\"end\":3545291,\"confidence\":0.936597349999999995162625054945237934589385986328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And I'm the one who's doing your claim and telling you it's okay to have had a safe place, okay?\",\"start\":3545612,\"end\":3550510,\"confidence\":0.6892768000000000228055796469561755657196044921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That was it.\",\"start\":3551152,\"end\":3551553,\"confidence\":0.55714494000000003293138206572621129453182220458984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I'm just going to quickly, before I move on, is there anything else that you would like to add for grief that you might have remembered?\",\"start\":3552420,\"end\":3558281,\"confidence\":0.836984460000000041191015043295919895172119140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No.\",\"start\":3559244,\"end\":3559341,\"confidence\":0.49361873000000000555331780560663901269435882568359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I was too young to remember anything.\",\"start\":3559680,\"end\":3561340,\"confidence\":0.6616952400000000178437176145962439477443695068359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about Beech Avenue?\",\"start\":3561780,\"end\":3562756,\"confidence\":0.87768024000000000039989345168578438460826873779296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Eh, no.\",\"start\":3564622,\"end\":3565024,\"confidence\":0.57808680000000001175664010588661767542362213134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Newfield?\",\"start\":3566858,\"end\":3567486,\"confidence\":0.81059709999999995932995489056338556110858917236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Nah, I've visited the place.\",\"start\":3568644,\"end\":3569513,\"confidence\":0.8379640999999999895209157330100424587726593017578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, and Balrossie?\",\"start\":3570237,\"end\":3572122,\"confidence\":0.8140047999999999728260036135907284915447235107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Visited Balrossie.\",\"start\":3573060,\"end\":3574095,\"confidence\":0.740035400000000009868017514236271381378173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, so what I'm going to do now is I'm moving on to the next section, and this is about all of the care settings overall, not just one or two.\",\"start\":3574532,\"end\":3585645,\"confidence\":0.85433965999999994522795532247982919216156005859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, it's all of them.\",\"start\":3586077,\"end\":3587111,\"confidence\":0.6203944999999999598827571389847435057163238525390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So across all of the placements, what were the names of the main people responsible for your abuse?\",\"start\":3587936,\"end\":3593368,\"confidence\":0.5387324000000000001620037437533028423786163330078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The names?\",\"start\":3595460,\"end\":3595863,\"confidence\":0.70675019999999999509299186684074811637401580810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I'll just go back through really quick actually, because you gave me most of the names, didn't you?\",\"start\":3596460,\"end\":3600334,\"confidence\":0.76526499999999997303490317790419794619083404541015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I'll just\\u2014 I'll go in and I'll copy and paste them through because I don't feel like we need to re-go through them.\",\"start\":3600415,\"end\":3607208,\"confidence\":0.5992119000000000195171878658584319055080413818359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Ah, there was 3 main ones, yes.\",\"start\":3607923,\"end\":3610212,\"confidence\":0.60707736000000001030940666169044561684131622314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I've got Derek, Charles and Thomas?\",\"start\":3610780,\"end\":3612612,\"confidence\":0.909381030000000034618778954609297215938568115234375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":3613658,\"end\":3613787,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, are you happy for them to be the only names that we put on, or is there anyone else who you would like to be named?\",\"start\":3614012,\"end\":3619567,\"confidence\":0.90058625000000003257838443460059352219104766845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, that's it.\",\"start\":3620322,\"end\":3621625,\"confidence\":0.52059040000000000869562200023210607469081878662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, I also want you to be aware that none of these people will be aware that you've said their names, okay?\",\"start\":3621753,\"end\":3627542,\"confidence\":0.656616899999999947823425827664323151111602783203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It's just gonna be\\u2014 yeah, well, fair enough.\",\"start\":3628186,\"end\":3631345,\"confidence\":0.591821429999999981674818627652712166309356689453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Some people panic and they don't want it, but it's fine.\",\"start\":3631750,\"end\":3634715,\"confidence\":0.5547570600000000240470399148762226104736328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, you're not, absolutely.\",\"start\":3637097,\"end\":3638806,\"confidence\":0.56395779999999995357740090184961445629596710205078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were other children affected, and did you witness abuse or harm to anyone else?\",\"start\":3640330,\"end\":3644960,\"confidence\":0.50570090000000000873825456437771208584308624267578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yes, I witnessed abuse to a few people I was in homes with.\",\"start\":3645530,\"end\":3648530,\"confidence\":0.85582024000000000985011183729511685669422149658203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think a lot of people did.\",\"start\":3648530,\"end\":3649440,\"confidence\":0.77212362999999994972455397146404720842838287353515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think that happens.\",\"start\":3651470,\"end\":3652150,\"confidence\":0.70548569999999999335926759158610366284847259521484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think you've probably heard that a lot.\",\"start\":3652370,\"end\":3654310,\"confidence\":0.68348109999999995256558804612723179161548614501953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You witness a lot in your own homes, especially when you're young, because even if you're that young, you don't get believed.\",\"start\":3654330,\"end\":3659370,\"confidence\":0.5326950599999999980127540766261518001556396484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't care what anybody says, you don't get believed.\",\"start\":3659370,\"end\":3661250,\"confidence\":0.77612877000000002336577153982943855226039886474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, I think that's how they brought out this redress because of Yeah, definitely.\",\"start\":3662400,\"end\":3668290,\"confidence\":0.63366599999999995151966913908836431801319122314453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And is there any children who you witnessed or witnessed you being abused whose names that you can remember at all?\",\"start\":3668774,\"end\":3674288,\"confidence\":0.53041130000000002997495585077558644115924835205078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":3676455,\"end\":3676632,\"confidence\":0.49361873000000000555331780560663901269435882568359375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Okay, no worries at all, don't worry.\",\"start\":3676906,\"end\":3678437,\"confidence\":0.7797433000000000280493850368657149374485015869140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Why do you believe that the local authority should have been aware of what was happening?\",\"start\":3679323,\"end\":3684528,\"confidence\":0.52678524999999998268407352952635847032070159912109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They should have been aware.\",\"start\":3685902,\"end\":3686564,\"confidence\":0.63828750000000000763833440942107699811458587646484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think a few of the homes I was in, like Barossie and Newfield, I think the local authority was aware of it.\",\"start\":3686693,\"end\":3692249,\"confidence\":0.88189989999999995884394365930347703397274017333984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"But they couldn't approve it.\",\"start\":3693247,\"end\":3694343,\"confidence\":0.69762530000000000374171804651268757879734039306640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So I know Balrossie was actually under investigation, I know Newfield not, but I don't think they could in the grave.\",\"start\":3696339,\"end\":3703358,\"confidence\":0.5785669700000000137407596412231214344501495361328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't think, you know, local authorities, they can't approve things they don't deal with.\",\"start\":3703455,\"end\":3707392,\"confidence\":0.740337550000000010896883395616896450519561767578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":3707795,\"end\":3708376,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Were complaints ever discouraged, ignored, or punished?\",\"start\":3715003,\"end\":3718369,\"confidence\":0.49521369999999997890682834622566588222980499267578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Nope.\",\"start\":3722905,\"end\":3723133,\"confidence\":0.486557799999999984752463433324010111391544342041015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And were you ever moved, threatened, or disbelieved because of these complaints?\",\"start\":3723590,\"end\":3728025,\"confidence\":0.5397686999999999901689307080232538282871246337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Threatened, aye.\",\"start\":3730010,\"end\":3730639,\"confidence\":0.51407312999999998925915178915602155029773712158203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what were you threatened with?\",\"start\":3731576,\"end\":3732755,\"confidence\":0.56957614000000000853418669066741131246089935302734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Well, the staff threatened you to leave, but they kind of threatened to be near disciplinarian.\",\"start\":3733740,\"end\":3738456,\"confidence\":0.7257259499999999530217564824852161109447479248046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":3741803,\"end\":3742129,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Have you ever reported the abuse to police, an inquiry, a professional, or any authority?\",\"start\":3743494,\"end\":3747884,\"confidence\":0.54558819999999996763762055707047693431377410888671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Reported it to a couple of the staff, but you only believe.\",\"start\":3749372,\"end\":3751530,\"confidence\":0.8204580999999999679772599847638048231601715087890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Never reported to police because that was a staff responsibility, reported police back then.\",\"start\":3751610,\"end\":3756376,\"confidence\":0.565168560000000042009560274891555309295654296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":3756779,\"end\":3757021,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Why did you move between the different placements, and were the reasons ever explained to you?\",\"start\":3758550,\"end\":3763312,\"confidence\":0.86315989999999997994706291137845255434513092041015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No, they weren't never explained.\",\"start\":3764463,\"end\":3765548,\"confidence\":0.5639201000000000352230244970996864140033721923828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They just kept moving me, which I didn't like because it's just\\u2014 we get moved about too much.\",\"start\":3765597,\"end\":3774134,\"confidence\":0.878567639999999983047018758952617645263671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It shouldn't have happened.\",\"start\":3774200,\"end\":3774738,\"confidence\":0.84411544000000005016914883526624180376529693603515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Obviously you're not going to have a settled life if you keep moving.\",\"start\":3776378,\"end\":3778547,\"confidence\":0.80398029999999998107540477576549164950847625732421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":3779292,\"end\":3779551,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Did you ever run away, refuse to return, or ask to be moved?\",\"start\":3788618,\"end\":3793496,\"confidence\":0.61807895000000001584083975103567354381084442138671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That'll be quite a few times, yes.\",\"start\":3794990,\"end\":3796427,\"confidence\":0.61757560000000000233200125876464881002902984619140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what would happen when you ran away?\",\"start\":3800283,\"end\":3801603,\"confidence\":0.73045919999999997518358441084274090826511383056640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I ran away and tried to run away from Bellrossie and ended up, me and 5 other boys running away from Bellrossie in my pyjamas and actually got to Kirkmaccormick, Port Glasgow and got on a train and actually came to Belkisley, Port Glasgow, in the train in my pyjamas.\",\"start\":3803609,\"end\":3820159,\"confidence\":0.6954210400000000458220483778859488666057586669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So you ran away from Bellrossie in your pyjamas?\",\"start\":3820966,\"end\":3824734,\"confidence\":0.6955862600000000117717036118847317993640899658203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, me and 5 other boys.\",\"start\":3825008,\"end\":3825990,\"confidence\":0.64802766000000000534697619514190591871738433837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Hopped on a train?\",\"start\":3826070,\"end\":3827036,\"confidence\":0.71295520000000001115125769501901231706142425537109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, to Glasgow.\",\"start\":3829376,\"end\":3830106,\"confidence\":0.63264109999999995626041027207975275814533233642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That'll be in the police report, because it was\\u2014 everybody used to talk, there was 5 of us, me and 5 others.\",\"start\":3831063,\"end\":3836853,\"confidence\":0.83614456999999997588446376539650373160839080810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We left Kilmacon, Kilmacon, Port Glasgow's about 68 miles to Kilmacon, and they end up leaving Bullrosey because they didn't like it and end up getting on a train at Port Glasgow, Port Glasgow to Ferguson, and went to my auntie's in Ferguson.\",\"start\":3836917,\"end\":3853949,\"confidence\":0.52573407000000005329098939910181798040866851806640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Were the police the ones that caught you and returned you?\",\"start\":3856050,\"end\":3858681,\"confidence\":0.7291176299999999610434997521224431693553924560546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, police picked us up and took us back to Bullrosey, yes.\",\"start\":3859395,\"end\":3861832,\"confidence\":0.67246660000000002543885102568310685455799102783203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"There should have been a police report.\",\"start\":3862481,\"end\":3864024,\"confidence\":0.498726759999999991190833270593429915606975555419921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There probably is.\",\"start\":3865100,\"end\":3865650,\"confidence\":0.67200439999999994622470467220409773290157318115234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'll have to double-check that one.\",\"start\":3865699,\"end\":3867123,\"confidence\":0.7457415499999999752844814793206751346588134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's got to be because they were in my pyjamas and hoosecoat.\",\"start\":3867641,\"end\":3871009,\"confidence\":0.73574494999999995314965417492203414440155029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Why did you run away?\",\"start\":3872180,\"end\":3872854,\"confidence\":0.6150181999999999593597976854653097689151763916015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Just didn't like the place.\",\"start\":3873963,\"end\":3874686,\"confidence\":0.95764780000000004900329031443106941878795623779296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Just didn't like it.\",\"start\":3874783,\"end\":3875795,\"confidence\":0.922876299999999982759391059516929090023040771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We ended up leaving it and then we got returned to the place at about 5 in the morning or something like that.\",\"start\":3876374,\"end\":3882460,\"confidence\":0.9098646599999999917685045147663913667201995849609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what happened when you were returned?\",\"start\":3883029,\"end\":3884033,\"confidence\":0.8775294000000000149697143569937907159328460693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, I just totally go to my bed and then they get made to get up 2 hours later for school.\",\"start\":3885520,\"end\":3890000,\"confidence\":0.72721380000000002130633447450236417353153228759765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Right, okay.\",\"start\":3890760,\"end\":3891880,\"confidence\":0.54448264999999995694679455482400953769683837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I remember that.\",\"start\":3891880,\"end\":3892860,\"confidence\":0.700100359999999977134166329051367938518524169921875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"It was just one of the things that you think about it now, you say that was quite funny, that.\",\"start\":3893240,\"end\":3899860,\"confidence\":0.75979244999999995258121998631395399570465087890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I shouldn't laugh, but I think it's the thought of 5 kids in their pyjamas getting on a train, nobody asking any questions.\",\"start\":3899860,\"end\":3907790,\"confidence\":0.6253463999999999689549667891697026789188385009765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, they just let us on the train, that's it.\",\"start\":3908420,\"end\":3910200,\"confidence\":0.693017839999999996081214703735895454883575439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think that's the part that got me a little bit because I think the first thing I'd do is, why are you in your dramas?\",\"start\":3910560,\"end\":3916568,\"confidence\":0.52853249999999996067145957567845471203327178955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Well, that main ticket wasn't written to Morris.\",\"start\":3917389,\"end\":3919595,\"confidence\":0.58811020000000002738715920713730156421661376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The train got wrecked, the cart they were in, and they got off at St James's next to Ferguson and walked all the way to Mantis' house, and then Mantis grasped at us and pulled the poles, and we got picked up.\",\"start\":3921109,\"end\":3934839,\"confidence\":0.5567178999999999877701384320971556007862091064453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There's got to be enough police support because they picked up my pyjamas, no?\",\"start\":3939812,\"end\":3943091,\"confidence\":0.6015969500000000191874960364657454192638397216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There's got to be there somewhere.\",\"start\":3943171,\"end\":3943894,\"confidence\":0.70993793000000005033456318415119312703609466552734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, there should be.\",\"start\":3943975,\"end\":3945019,\"confidence\":0.59700286000000002406551402600598521530628204345703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What age did you leave the care system?\",\"start\":3946000,\"end\":3948250,\"confidence\":0.83256596000000004931251851303386501967906951904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"16 and a half, 17, roughly.\",\"start\":3949974,\"end\":3951801,\"confidence\":0.84676019999999996290540593690820969641208648681640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, and what were your circumstances after?\",\"start\":3954081,\"end\":3958155,\"confidence\":0.8602079000000000252867948802304454147815704345703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So where did you go once you were released from care?\",\"start\":3958220,\"end\":3960084,\"confidence\":0.89773106999999996435946059136767871677875518798828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I went to my gran's for 2 months and then I didn't like that and I got my own house.\",\"start\":3960962,\"end\":3964197,\"confidence\":0.67524474999999994917487811108003370463848114013671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So I've stayed myself since I was\\u2014 before I was 17.\",\"start\":3965713,\"end\":3968263,\"confidence\":0.87844990000000000573976421947008930146694183349609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've maintained since then.\",\"start\":3968328,\"end\":3969276,\"confidence\":0.75577119999999997634887449748930521309375762939453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No support after I left.\",\"start\":3972730,\"end\":3974588,\"confidence\":0.569226299999999962864194458234123885631561279296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was no support?\",\"start\":3975089,\"end\":3975993,\"confidence\":0.534888449999999959771912472206167876720428466796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, I think you should have been supported when you left here.\",\"start\":3976640,\"end\":3978805,\"confidence\":0.63379350000000000964206492426455952227115631103515625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I would have to agree, especially when you're\\u2014 I was about 16 or so.\",\"start\":3980826,\"end\":3984924,\"confidence\":0.49970627000000000794699417383526451885700225830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":3985807,\"end\":3986241,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And you think there'd be support there for you.\",\"start\":3987013,\"end\":3988716,\"confidence\":0.73493419999999998193374040056369267404079437255859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Nah, there wasn't any support, just basically when you're that age, get to fuck and just that's you.\",\"start\":3989584,\"end\":3994784,\"confidence\":0.8256607000000000251560550168505869805812835693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, there's a lot of support now in your wee care.\",\"start\":3994960,\"end\":3998406,\"confidence\":0.5743618600000000018468426787876524031162261962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I'm now going to move on to the next section, which is all about the impact on your whole experience.\",\"start\":3998951,\"end\":4005266,\"confidence\":0.76395690000000004982183554602670483291149139404296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So it is going to be, you know, how the combined experience has affected you.\",\"start\":4005891,\"end\":4011277,\"confidence\":0.7430328999999999961545427140663377940654754638671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So how did the experience affect you at the time in a way of such as your safety, your trust, your confidence, your sleep, behaviour, education, relationships, or your ability to speak up?\",\"start\":4011998,\"end\":4023635,\"confidence\":0.7451754999999999906634684521122835576534271240234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That's kind of, that's them all.\",\"start\":4024746,\"end\":4027033,\"confidence\":0.7597903599999999979530684868223033845424652099609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It sticks really in your brain.\",\"start\":4027822,\"end\":4029626,\"confidence\":0.70941496000000003885332944264519028365612030029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's kind of mentally, you know, it's always in your brain.\",\"start\":4029674,\"end\":4032461,\"confidence\":0.64136830000000000229221086556208319962024688720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You just sit and think about it.\",\"start\":4032815,\"end\":4034667,\"confidence\":0.8489557500000000089812601800076663494110107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That's why I drink as much, because you just can't even no think about it when you were young.\",\"start\":4034812,\"end\":4040256,\"confidence\":0.50384039999999996606305785462609492242336273193359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yeah, it's kind of just one of the things you wish you could forget, but you can't.\",\"start\":4043500,\"end\":4047785,\"confidence\":0.5503864000000000533674437974696047604084014892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I've got that.\",\"start\":4054659,\"end\":4055719,\"confidence\":0.68294847000000002967823320432216860353946685791015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's mainly mentally now, because you're older, it just sticks with you constantly.\",\"start\":4056666,\"end\":4062141,\"confidence\":0.7397470999999999907714709479478187859058380126953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so that is actually the next question.\",\"start\":4062542,\"end\":4064260,\"confidence\":0.84403247000000003463782149992766790091991424560546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So how has it affected your mental health?\",\"start\":4064309,\"end\":4066043,\"confidence\":0.593536559999999990822061590733937919139862060546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Things such as anxiety, depression, trauma symptoms, panic, flashbacks, nightmares, self-harm, or suicidal thoughts?\",\"start\":4066316,\"end\":4073509,\"confidence\":0.79613685999999994624687360555981285870075225830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, flashbacks and nightmares and things like that.\",\"start\":4074344,\"end\":4079257,\"confidence\":0.57202523999999999038124087746837176382541656494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, that's kind of\\u2014 that's funny, the main things that people don't understand about it.\",\"start\":4079642,\"end\":4085165,\"confidence\":0.477944580000000007746763230898068286478519439697265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"That's kind of\\u2014 you do get flashbacks, you get memories, you get mental health problems, things like that.\",\"start\":4085743,\"end\":4091508,\"confidence\":0.78551610000000005040732276029302738606929779052734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It sticks to you constantly.\",\"start\":4091764,\"end\":4092856,\"confidence\":0.73352574999999997640287574540707282721996307373046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Have you got any mental health problems, Patrick?\",\"start\":4093193,\"end\":4095040,\"confidence\":0.54502463000000000992173454505973495543003082275390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, none diagnosed, just alcohol.\",\"start\":4096485,\"end\":4099391,\"confidence\":0.5138004400000000249093545789946801960468292236328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Just alcohol.\",\"start\":4099634,\"end\":4100271,\"confidence\":0.561604800000000015103296391316689550876617431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, that came back.\",\"start\":4100450,\"end\":4102312,\"confidence\":0.7018261999999999556365537500823847949504852294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That's up in court.\",\"start\":4102361,\"end\":4103145,\"confidence\":0.78802234000000004332520120442495681345462799072265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And would you classify yourself as alcohol dependent or an alcoholic?\",\"start\":4106020,\"end\":4109328,\"confidence\":0.64194720000000005111218115416704677045345306396484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Alcohol dependent.\",\"start\":4110592,\"end\":4111156,\"confidence\":0.5467733999999999650043491783435456454753875732421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Alcohol dependent.\",\"start\":4111381,\"end\":4112106,\"confidence\":0.5467733999999999650043491783435456454753875732421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, I get medication after the doctor for it.\",\"start\":4112203,\"end\":4115344,\"confidence\":0.81274509999999999809716655363445170223712921142578125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Okay, no problem.\",\"start\":4115892,\"end\":4117116,\"confidence\":0.58404654000000000291237256533349864184856414794921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"For my stomach, I've damaged my stomach leaning into the drink.\",\"start\":4117745,\"end\":4122547,\"confidence\":0.92764323999999998004994949951651506125926971435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was there ever any substance abuse?\",\"start\":4122791,\"end\":4124354,\"confidence\":0.68683945999999995724039081324008293449878692626953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, I've never took drugs.\",\"start\":4125513,\"end\":4126585,\"confidence\":0.70892710000000003223163957954966463148593902587890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay, never even thought of it.\",\"start\":4128644,\"end\":4130640,\"confidence\":0.52075810000000000155040424942853860557079315185546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't even think I've ever smoked a joint, to be honest with you.\",\"start\":4130705,\"end\":4132898,\"confidence\":0.5668111000000000121445964396116323769092559814453125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Fair enough, that's the best way, isn't it?\",\"start\":4135639,\"end\":4137773,\"confidence\":0.7820519999999999694040297981700859963893890380859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I know, that's kind of\\u2014 yeah, when I stayed in Birkdale Park, it was kind of a bad area back in the '90s for drugs and hanging about, but I never even took a necky, mind.\",\"start\":4138646,\"end\":4148545,\"confidence\":0.7170547000000000448238779426901601254940032958984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, what about any self-harm or suicidal thoughts?\",\"start\":4153703,\"end\":4157322,\"confidence\":0.60113519999999998066897433091071434319019317626953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've had suicidal thoughts, aye, but I've never self-harmed, no.\",\"start\":4158130,\"end\":4161285,\"confidence\":0.497352030000000000509174924445687793195247650146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":4161333,\"end\":4161511,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":4166981,\"end\":4167320,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Do you take any medication for any kind of sleep problems?\",\"start\":4167804,\"end\":4171411,\"confidence\":0.7691744000000000358596707883407361805438995361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've got\\u2014 I take sleeping tablets, but that's far.\",\"start\":4172353,\"end\":4176816,\"confidence\":0.63216890000000003357882860655081458389759063720703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Causing my sciatica in my back and leg.\",\"start\":4177143,\"end\":4178850,\"confidence\":0.92979679999999997885851144019397906959056854248046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I get sleepless nights a lot.\",\"start\":4178914,\"end\":4180058,\"confidence\":0.66227066999999995022818666257080622017383575439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":4180589,\"end\":4180847,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"How has your experience in care affected any relationships?\",\"start\":4182925,\"end\":4187386,\"confidence\":0.8050424499999999650157178621157072484493255615234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't really have relationships, no.\",\"start\":4188497,\"end\":4190155,\"confidence\":0.67414940000000000974722524915705434978008270263671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I've not got much friends either because I don't really trust much.\",\"start\":4191395,\"end\":4193875,\"confidence\":0.846211849999999987659293765318579971790313720703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I'm kind of a loner, and that's kind of\\u2014 that affected me being in homes because you don't know who to trust.\",\"start\":4195706,\"end\":4202056,\"confidence\":0.7404554500000000150095047501963563263416290283203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":4202606,\"end\":4202946,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think I've got one close pal and that's about it.\",\"start\":4204560,\"end\":4208310,\"confidence\":0.72639109999999995626041027207975275814533233642578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And at my age, at 44, you think you're for funnels.\",\"start\":4208360,\"end\":4210310,\"confidence\":0.57025515999999998317804283942678011953830718994140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4211900,\"end\":4212300,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What about intimacy?\",\"start\":4212300,\"end\":4213260,\"confidence\":0.83679840000000005328928409653599373996257781982421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Has it ever affected\\u2014 has your experience ever affected your ability to be intimate with someone?\",\"start\":4213480,\"end\":4217680,\"confidence\":0.73578905999999999476557377420249395072460174560546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've not really been intimate with many people, to be honest with you.\",\"start\":4218580,\"end\":4221810,\"confidence\":0.6394355000000000455173676527920179069042205810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":4221840,\"end\":4222580,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've had a couple of relationships, but I don't really tell them nothing, if you know what I mean.\",\"start\":4222580,\"end\":4226860,\"confidence\":0.74575409999999997534558815459604375064373016357421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think that you keep it all to yourself.\",\"start\":4226860,\"end\":4229220,\"confidence\":0.731225849999999955031171339214779436588287353515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It does affect you because some of the women you go out with you don't really tell us nothing, you don't say nothing.\",\"start\":4229220,\"end\":4234653,\"confidence\":0.5043984999999999718767185186152346432209014892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So sometimes you're better off just keeping things to yourself.\",\"start\":4234992,\"end\":4238319,\"confidence\":0.70295863999999996796219647876569069921970367431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":4240210,\"end\":4241576,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You don't tell anybody about your physical abuse and all that, I've never really done it, no.\",\"start\":4242682,\"end\":4247965,\"confidence\":0.5434595300000000239748487729229964315891265869140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4248433,\"end\":4250287,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"What about your\\u2014 obviously you said that you can't really trust people.\",\"start\":4250546,\"end\":4253271,\"confidence\":0.6938582699999999992002130966284312307834625244140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Would you say that trust is one of the biggest things it has affected?\",\"start\":4253433,\"end\":4256207,\"confidence\":0.59054773999999998768117848157999105751514434814453125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":4256937,\"end\":4257073,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4257447,\"end\":4257651,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what about any isolation?\",\"start\":4258618,\"end\":4259952,\"confidence\":0.81625616999999994760628396761603653430938720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Do you ever find yourself isolating yourself?\",\"start\":4260000,\"end\":4262234,\"confidence\":0.60943716999999997252501771072275005280971527099609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, I kind of\\u2014 I don't really do much.\",\"start\":4263038,\"end\":4266123,\"confidence\":0.65296560000000003487485855657723732292652130126953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I'm kind of a hussy person.\",\"start\":4266188,\"end\":4267935,\"confidence\":0.78804474999999996054356188324163667857646942138671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm kind of\\u2014 I'm not a socializer.\",\"start\":4268001,\"end\":4270090,\"confidence\":0.66658139999999999059099309306475333869457244873046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":4271740,\"end\":4272096,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I'd rather sit in the house with 10 cans and don't speak to people.\",\"start\":4272712,\"end\":4276844,\"confidence\":0.756298240000000010496705726836808025836944580078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And that's part of the reason.\",\"start\":4278898,\"end\":4280395,\"confidence\":0.67623569999999999513562443098635412752628326416015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4281908,\"end\":4282103,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what about your confidence?\",\"start\":4283662,\"end\":4285040,\"confidence\":0.7604758000000000350837581208907067775726318359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Confidence is low at times.\",\"start\":4285745,\"end\":4288165,\"confidence\":0.7681810000000000027142732506035827100276947021484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's not great, my confidence, but as you know, your confidence, sometimes it's good, sometimes it's bad.\",\"start\":4288854,\"end\":4294399,\"confidence\":0.50792676000000003266876547058927826583385467529296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, it can always flip, can't it?\",\"start\":4294623,\"end\":4296738,\"confidence\":0.696520000000000027995383788947947323322296142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's up and down.\",\"start\":4297219,\"end\":4297732,\"confidence\":0.6753567000000000319914761348627507686614990234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Aye.\",\"start\":4297988,\"end\":4298084,\"confidence\":0.52665220000000001476792022003792226314544677734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, okay.\",\"start\":4298485,\"end\":4299366,\"confidence\":0.55090344000000002200323478973587043583393096923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything else you'd like to say about the effect it's had on relationships, any friendships, anything like that?\",\"start\":4300168,\"end\":4306577,\"confidence\":0.85804515999999997344360735951340757310390472412109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It's just isolation, basically.\",\"start\":4307715,\"end\":4309061,\"confidence\":0.62608859999999999512709791815723292529582977294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Cause it is.\",\"start\":4309286,\"end\":4310611,\"confidence\":0.54281579999999995944648389922804199159145355224609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's just a joke.\",\"start\":4310692,\"end\":4311839,\"confidence\":0.5711344499999999602124489683774299919605255126953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Actually, I know it's a bad thing to say, I think care homes should be shut.\",\"start\":4312033,\"end\":4315280,\"confidence\":0.8165139999999999620428070556954480707645416259765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Well, back in the day.\",\"start\":4319650,\"end\":4320169,\"confidence\":0.809081139999999976453182171098887920379638671875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I don't know what they're like now, right enough, but I've heard a lot of good things about care homes these days.\",\"start\":4320250,\"end\":4324163,\"confidence\":0.92480130000000004830695843338617123663425445556640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, you kind of question why now.\",\"start\":4325550,\"end\":4327963,\"confidence\":0.535607900000000025642066248110495507717132568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Aye.\",\"start\":4329210,\"end\":4329291,\"confidence\":0.52665220000000001476792022003792226314544677734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"How has your overall experience affected your education, your work, your opportunities, finances, housing, or day-to-day stability?\",\"start\":4330182,\"end\":4338244,\"confidence\":0.84397800000000000597566440774244256317615509033203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It's kinda affected them all, 'cause I kinda don't work and things like that.\",\"start\":4340148,\"end\":4344183,\"confidence\":0.761280540000000005562696969718672335147857666015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You don't work?\",\"start\":4344651,\"end\":4345442,\"confidence\":0.52886354999999996007176150669693015515804290771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm on disability, aye.\",\"start\":4345878,\"end\":4347347,\"confidence\":0.57100903999999996774050714520853944122791290283203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":4348758,\"end\":4348855,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It affects your confidence, actually.\",\"start\":4349242,\"end\":4350712,\"confidence\":0.5819881000000000081939788287854753434658050537109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It's kinda sticks in your head and I've tried workin' a couple of times and then things just come into your head and you end up going, \\\"Ah, I can't do bother with this, I just wind me head.\\\" Sometimes you depress yourself there thinking about it.\",\"start\":4350889,\"end\":4364140,\"confidence\":0.5647136600000000061783111959812231361865997314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":4364550,\"end\":4365170,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then there are times you're all right, if you know what I mean.\",\"start\":4365170,\"end\":4366890,\"confidence\":0.63092570000000003371809498275979422032833099365234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It's kind of\\u2014 No, I understand.\",\"start\":4366890,\"end\":4371540,\"confidence\":0.73645466999999997792514250249951146543025970458984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I'd love company, to be honest with you.\",\"start\":4371590,\"end\":4373210,\"confidence\":0.8446749000000000062726712712901644408702850341796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've had a couple of relationships and sometimes the woman go out and you don't look happy, and then at times you look happy.\",\"start\":4373210,\"end\":4379020,\"confidence\":0.5385769000000000250594212047872133553028106689453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It's just\\u2014 I think it's\\u2014 I don't know what it is.\",\"start\":4379170,\"end\":4381290,\"confidence\":0.60242629999999997014725749977515079081058502197265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's just 50\\/50.\",\"start\":4381290,\"end\":4382210,\"confidence\":0.63643324000000001117172132580890320241451263427734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think it just comes and goes.\",\"start\":4382210,\"end\":4383350,\"confidence\":0.66791063999999999989398702382459305226802825927734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, yeah.\",\"start\":4383350,\"end\":4384390,\"confidence\":0.493536350000000012538947657958487980067729949951171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's always there.\",\"start\":4384390,\"end\":4385170,\"confidence\":0.56399535999999994562159599809092469513416290283203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It's not going away, I don't think.\",\"start\":4385170,\"end\":4386370,\"confidence\":0.497986819999999996699813209488638676702976226806640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Mr Patrick, is there anything that triggers you?\",\"start\":4386666,\"end\":4389320,\"confidence\":0.828813400000000033429614632041193544864654541015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Any places, smells, authority figures, institutions, or situations that you would avoid because it triggers you?\",\"start\":4389449,\"end\":4395954,\"confidence\":0.680005430000000021806272343383170664310455322265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Well, I don't really get much, so I think I don't really know that answer to that.\",\"start\":4398280,\"end\":4401327,\"confidence\":0.54951669999999996907291688330587930977344512939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I can't really answer that one.\",\"start\":4401456,\"end\":4402326,\"confidence\":0.53665119999999999489403990082792006433010101318359375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, no, that's okay.\",\"start\":4402584,\"end\":4403794,\"confidence\":0.48245510000000002559517042755032889544963836669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You don't have to.\",\"start\":4403858,\"end\":4404439,\"confidence\":0.68383030000000000203641548068844713270664215087890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't like being in private places like councils and institutions and things like that.\",\"start\":4405788,\"end\":4410235,\"confidence\":0.90438943999999998890615415803040377795696258544921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't like that.\",\"start\":4410300,\"end\":4410725,\"confidence\":0.93245199999999994755484067354700528085231781005859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't even like going to my doctor's because there's a lot of people about.\",\"start\":4412084,\"end\":4415034,\"confidence\":0.96692250000000001808331262509454973042011260986328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"These are my doctor's phones, mate, because I think I told them I don't like coming to surgeries.\",\"start\":4417730,\"end\":4421607,\"confidence\":0.7763662000000000062982508097775280475616455078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So would you say that you avoid contact?\",\"start\":4424190,\"end\":4426355,\"confidence\":0.80292565000000004626912186722620390355587005615234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I avoid contact with people, yes.\",\"start\":4427381,\"end\":4429204,\"confidence\":0.6443689999999999695745600547525100409984588623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think that's in my heart, mate.\",\"start\":4431411,\"end\":4434030,\"confidence\":0.5430063000000000528189048054628074169158935546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And do you avoid contact with people because of what you went through or because of the aftermath?\",\"start\":4434580,\"end\":4438380,\"confidence\":0.5500287999999999843936393517651595175266265869140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Could have went away through and after myself.\",\"start\":4439674,\"end\":4441703,\"confidence\":0.82650440000000002793711928461561910808086395263671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, I think that even my pal says to me, you need to start getting out now.\",\"start\":4441993,\"end\":4445874,\"confidence\":0.679740699999999975489117787219583988189697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And you don't, you don't tell people anything that happens to you.\",\"start\":4446679,\"end\":4449575,\"confidence\":0.5943749000000000393129084841348230838775634765625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"So yeah, I'm quite happy you've picked them up.\",\"start\":4449688,\"end\":4452226,\"confidence\":0.95447402999999997330604628587025217711925506591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That's all you do.\",\"start\":4452612,\"end\":4453463,\"confidence\":0.63620270000000000987228077065083198249340057373046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, what impact has this experience had on your life overall?\",\"start\":4454074,\"end\":4459136,\"confidence\":0.88542365999999994574665151958470232784748077392578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I've not got a life basically.\",\"start\":4461554,\"end\":4462601,\"confidence\":0.86125963999999999298751163223641924560070037841796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"To be honest with you, I've not really got a life.\",\"start\":4464170,\"end\":4466670,\"confidence\":0.6022855000000000291748847303097136318683624267578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"My life is basically a loner, been in the house myself and kind of keep myself to myself.\",\"start\":4466830,\"end\":4473870,\"confidence\":0.69594129999999998492654640358523465692996978759765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":4474510,\"end\":4475850,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Everybody else has got a life, they go out and socialise, things like that, but you don't want me.\",\"start\":4475850,\"end\":4480210,\"confidence\":0.467107600000000011686296375046367757022380828857421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't know what it is, I don't know.\",\"start\":4480210,\"end\":4481450,\"confidence\":0.69079049999999997400124129853793419897556304931640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I was kind of hoping it would go away, but no, it's not.\",\"start\":4482270,\"end\":4486370,\"confidence\":0.6179799999999999737809730504523031413555145263671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What if, so how do you, like, what do you think would have been different about your life had you not have been in care?\",\"start\":4486370,\"end\":4493250,\"confidence\":0.803699500000000011112888387287966907024383544921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't know, I think maybe if I was in care, I would have had a career or had a family or had a normal life, but no, I've not got any of that.\",\"start\":4494790,\"end\":4506675,\"confidence\":0.48682216000000000377667674911208450794219970703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That might match the care settings I'm in.\",\"start\":4506756,\"end\":4509254,\"confidence\":0.8106139999999999457003241332131437957286834716796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":4510232,\"end\":4510538,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I've not got a family, I've not got a career, I've not got anything like that.\",\"start\":4510714,\"end\":4515907,\"confidence\":0.7735970599999999475215872735134325921535491943359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think if I was in care, this You sit and think to yourself, I might have had a life.\",\"start\":4516084,\"end\":4520994,\"confidence\":0.705922249999999973368858263711445033550262451171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No, these days, no, you've not got a life.\",\"start\":4523540,\"end\":4525280,\"confidence\":0.81976455000000003625615363489487208425998687744140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4525747,\"end\":4525860,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Have you ever received any counselling, therapy, mental health, addiction, GP, hospital, or professional support?\",\"start\":4527745,\"end\":4534621,\"confidence\":0.75335099999999999287325636032619513571262359619140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":4535512,\"end\":4535593,\"confidence\":0.49361873000000000555331780560663901269435882568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":4536710,\"end\":4536969,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"As I said, you don't tell people, you keep it to yourself.\",\"start\":4537454,\"end\":4539575,\"confidence\":0.78894549999999996625632547875284217298030853271484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It's another thing that a lot of people don't get out of the tin.\",\"start\":4541660,\"end\":4543897,\"confidence\":0.7000705000000000399751343138632364571094512939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Sorry, you talk to your lawyer, I think.\",\"start\":4544920,\"end\":4546680,\"confidence\":0.6287120600000000170126668308512307703495025634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, they've got to keep themselves private and confidential.\",\"start\":4547270,\"end\":4550360,\"confidence\":0.73101150000000003625899580583791248500347137451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, there's nothing\\u2014 there's no judgement about it.\",\"start\":4550710,\"end\":4554370,\"confidence\":0.7993221999999999827224428372574038803577423095703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"People, you tell who you want to tell, and if you don't want to tell anyone, you don't need to.\",\"start\":4554370,\"end\":4558050,\"confidence\":0.66930144999999996446859995558043010532855987548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Nobody's\\u2014 there's no force in you to tell anyone, do you know what I mean?\",\"start\":4558210,\"end\":4560860,\"confidence\":0.6474939600000000350377149516134522855281829833984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You don't need to.\",\"start\":4561310,\"end\":4562290,\"confidence\":0.65854299999999998949107293810811825096607208251953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I know it's your business.\",\"start\":4562290,\"end\":4564180,\"confidence\":0.69444453999999999904702008279855363070964813232421875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I don't tell anybody anything, and that's why I'd love to have been able to speak to people now, but now you can Well, I appreciate your bravery speaking to me about it.\",\"start\":4564450,\"end\":4575585,\"confidence\":0.629705799999999982219378580339252948760986328125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"It helps and it means a lot that you've trusted me with it.\",\"start\":4576927,\"end\":4580017,\"confidence\":0.951118099999999966343011692515574395656585693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Have you ever been diagnosed with any relevant health conditions or taken any medication?\",\"start\":4582550,\"end\":4586781,\"confidence\":0.79324399999999994914645640164962969720363616943359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I take medication just now.\",\"start\":4587992,\"end\":4589220,\"confidence\":0.8574751000000000455969484391971491277217864990234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, what medication is that?\",\"start\":4590157,\"end\":4591388,\"confidence\":0.74724800000000002331290716028888709843158721923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Amitriptyline.\",\"start\":4592762,\"end\":4593318,\"confidence\":0.6409008000000000482287987324525602161884307861328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And is that your sleeping tablets?\",\"start\":4597000,\"end\":4598388,\"confidence\":0.800882459999999962718675305950455367565155029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, that's sleeping enough to help your mouth.\",\"start\":4599269,\"end\":4601293,\"confidence\":0.481737169999999992331396470035542733967304229736328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":4602809,\"end\":4603195,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Any other medications, or is it just the amitriptyline and the sleeping tablets?\",\"start\":4604065,\"end\":4607204,\"confidence\":0.84498430000000002149107558579999022185802459716796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Quite a few.\",\"start\":4607929,\"end\":4608380,\"confidence\":0.74600750000000004558131649901042692363262176513671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Some of Aston.\",\"start\":4609960,\"end\":4610603,\"confidence\":0.68693554000000001114045744543545879423618316650390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":4614000,\"end\":4614258,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then there's Cocodamol.\",\"start\":4615288,\"end\":4616367,\"confidence\":0.733234350000000034697222872637212276458740234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4619708,\"end\":4619965,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I used to take that.\",\"start\":4624558,\"end\":4625441,\"confidence\":0.753194029999999958846501613152213394641876220703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And my Loxican.\",\"start\":4627206,\"end\":4628765,\"confidence\":0.69698906000000004912209305985015816986560821533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, I'll just leave them in there for now.\",\"start\":4634489,\"end\":4637981,\"confidence\":0.79570339999999994962109894913737662136554718017578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm sure we'll have on your GP records all of your medicines.\",\"start\":4638127,\"end\":4641635,\"confidence\":0.8514381600000000549499645785544998943805694580078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4644183,\"end\":4644523,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Are you receiving support now?\",\"start\":4644733,\"end\":4646349,\"confidence\":0.8912561500000000247467824010527692735195159912109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":4647496,\"end\":4647722,\"confidence\":0.49361873000000000555331780560663901269435882568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":4648692,\"end\":4648773,\"confidence\":0.49361873000000000555331780560663901269435882568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":4649240,\"end\":4649497,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there any sibling, relative, friend, partner, or professional who you would like to provide a supporting statement for your claim?\",\"start\":4651655,\"end\":4659777,\"confidence\":0.91477953999999994660896618370315991342067718505859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I don't.\",\"start\":4660860,\"end\":4661604,\"confidence\":0.561901329999999976649860400357283651828765869140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've not told anybody.\",\"start\":4661669,\"end\":4662525,\"confidence\":0.7464169000000000497863084092386998236179351806640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've not said to anybody about it.\",\"start\":4662638,\"end\":4663851,\"confidence\":0.74899050000000000348876483258209191262722015380859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, okay.\",\"start\":4664158,\"end\":4664820,\"confidence\":0.55090344000000002200323478973587043583393096923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I spoke to the advice, they kinda said if you've not spoke to anybody, first thing I'll ask is kinda especially your boss.\",\"start\":4665855,\"end\":4673452,\"confidence\":0.66133169999999996679918012887355871498584747314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I'm going to ask you the last couple of questions now, so we are close to the end.\",\"start\":4674126,\"end\":4679345,\"confidence\":0.80610020000000004447571200216771103441715240478515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So why are you applying to the Scottish Redress Scheme, and what would you like to come from telling your storey to the Scottish Government about what you went through?\",\"start\":4679907,\"end\":4687325,\"confidence\":0.8004405500000000284188672594609670341014862060546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'd like them to deal with what happened back in the past and actually accept responsibility for no damming up, to help young people in care.\",\"start\":4688674,\"end\":4697457,\"confidence\":0.64311415000000005104396905153407715260982513427734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Never really done nothing to help people in care homes back in the day.\",\"start\":4699950,\"end\":4703750,\"confidence\":0.749033199999999954599161355872638523578643798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think there should have been something there, but they didn't do that here at the care homes in Baroda, did they?\",\"start\":4710300,\"end\":4714320,\"confidence\":0.5675260399999999538778183705289848148822784423828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4714320,\"end\":4715720,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what would you like to come from, like, telling your storey?\",\"start\":4715720,\"end\":4718660,\"confidence\":0.88479202999999995160607113575679250061511993408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Like, where\\u2014 what do you want people to know from telling your storey?\",\"start\":4718660,\"end\":4722360,\"confidence\":0.75346290000000004649649554266943596303462982177734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I want them to know what happened back in the day, and I don't want people just to ignore what happened back in the day, because a lot of people just ignore it.\",\"start\":4723420,\"end\":4729380,\"confidence\":0.51155673999999995427145904614008031785488128662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Go, 'It happened back in the day, but it's the past.' It's not the past.\",\"start\":4729700,\"end\":4733630,\"confidence\":0.64237219999999994879402720471262000501155853271484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It's not the past for people that suffered it.\",\"start\":4733630,\"end\":4735720,\"confidence\":0.656195340000000015834302757866680622100830078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, absolutely.\",\"start\":4735750,\"end\":4736690,\"confidence\":0.5014298999999999839616293684230186045169830322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's actually\\u2014 it's in the future.\",\"start\":4736690,\"end\":4738190,\"confidence\":0.71013457000000002050654757113079540431499481201171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It's still in their heads, and it's still in\\u2014 I know a few people in homes that have been homes that committed suicide through all this and all that.\",\"start\":4738190,\"end\":4744790,\"confidence\":0.82283640000000002334701321160537190735340118408203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yeah, that's actually\\u2014 I don't understand why people say, 'Oh, that was years ago, just ignore it,' and all that.\",\"start\":4744790,\"end\":4750510,\"confidence\":0.77789253000000002646885377544094808399677276611328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's just\\u2014 it's not something you can ignore.\",\"start\":4750560,\"end\":4752240,\"confidence\":0.58780149999999997678656882271752692759037017822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":4752310,\"end\":4752760,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's there on some people's memories, that's what it is.\",\"start\":4755150,\"end\":4758040,\"confidence\":0.7723240000000000105018216345342807471752166748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4759972,\"end\":4762961,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And what would acknowledgement mean to you?\",\"start\":4766223,\"end\":4767846,\"confidence\":0.78145739999999996872048768636886961758136749267578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So what would the Scottish government acknowledging what you went through mean to you?\",\"start\":4767990,\"end\":4771475,\"confidence\":0.788876530000000020237393982824869453907012939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It'd mean a lot if you get an apology off them and admitted that the care homes back in the day, when they should have been, it shouldn't have been happening.\",\"start\":4772784,\"end\":4781241,\"confidence\":0.4795141499999999723513610661029815673828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"There should have been rules, there should have been people checking up in care homes they should have been hanged on the gallows back in the day.\",\"start\":4781339,\"end\":4786850,\"confidence\":0.73496704999999995511217321109143085777759552001953125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I'm glad it should have happened back in the day.\",\"start\":4787210,\"end\":4789080,\"confidence\":0.851794799999999963091568133677355945110321044921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, see, they should have been monitored more closely.\",\"start\":4789990,\"end\":4793080,\"confidence\":0.514656360000000034915501601062715053558349609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Ah, because it's just\\u2014 you want the Scottish government to take responsibility, but I think when I'm bringing out the red vest map, they're taking some kind of responsibility, but they're not taking it all.\",\"start\":4793650,\"end\":4804080,\"confidence\":0.54523880000000002343796268178266473114490509033203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They're just saying, we'll give you compensation, that's it.\",\"start\":4804470,\"end\":4807770,\"confidence\":0.791661139999999985406020641676150262355804443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, and it's and we'll get an apology.\",\"start\":4807770,\"end\":4810472,\"confidence\":0.690280739999999948253162074252031743526458740234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't think that's enough.\",\"start\":4810637,\"end\":4811515,\"confidence\":0.8111433999999999588936816508066840469837188720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I actually think they should have done something back then.\",\"start\":4813700,\"end\":4816811,\"confidence\":0.73507595000000003349072130731656216084957122802734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It's just politicians and governments, they just, they don't care about the public.\",\"start\":4818428,\"end\":4822868,\"confidence\":0.9396468399999999832061803317628800868988037109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They never have.\",\"start\":4823355,\"end\":4823746,\"confidence\":0.47663504000000000981884795692167244851589202880859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4825880,\"end\":4826034,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything else that you would like Redress Scotland to understand about what happened or the harm that you lived with?\",\"start\":4836523,\"end\":4842199,\"confidence\":0.65125686000000004849397328143822960555553436279296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'd like them to understand what happened, completely.\",\"start\":4843486,\"end\":4845451,\"confidence\":0.7391919000000000128380861497134901583194732666015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I hope it doesn't happen to other people.\",\"start\":4845821,\"end\":4848334,\"confidence\":0.580760900000000024334667614311911165714263916015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It's running behind me, it's mentally invasive, it just stays with you, it just doesn't go away.\",\"start\":4848559,\"end\":4854290,\"confidence\":0.515154499999999959669594318256713449954986572265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I think that's why they brought Redress up, because the Scottish government knew it was wrong and they brought that up.\",\"start\":4854917,\"end\":4860401,\"confidence\":0.7496618600000000132155264509492553770542144775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I brought that to you people for conversation.\",\"start\":4860560,\"end\":4862490,\"confidence\":0.85009480000000003929727654394810087978839874267578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't think conversation's enough.\",\"start\":4862880,\"end\":4864470,\"confidence\":0.84194815000000000626556584393256343901157379150390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, it's nowhere near justice.\",\"start\":4865620,\"end\":4868180,\"confidence\":0.75565899999999996961008719154051505029201507568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't think you've got to obey the conversation.\",\"start\":4868300,\"end\":4869220,\"confidence\":0.5238592600000000487625584355555474758148193359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I mean, it's just\\u2014 it might make your life a wee bit happier and make you better and that, but it's not going to bring back your youth and your young and maybe your future and that.\",\"start\":4870220,\"end\":4880720,\"confidence\":0.482287799999999988731502753580571152269840240478515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Your future's basically fucked, if you know what I mean.\",\"start\":4880720,\"end\":4883000,\"confidence\":0.9658896999999999621877577737905085086822509765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, I don't think they understand that.\",\"start\":4883120,\"end\":4886200,\"confidence\":0.7449670999999999931873162495321594178676605224609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think they're just saying we'll give you compensation, that's it.\",\"start\":4887970,\"end\":4890860,\"confidence\":0.7725146400000000301844238492776639759540557861328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We'll give you an apology, that's you.\",\"start\":4890860,\"end\":4892510,\"confidence\":0.65580355999999995209037706445087678730487823486328125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's it, baby, that's you.\",\"start\":4893720,\"end\":4895840,\"confidence\":0.514227149999999966212271829135715961456298828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't think that's enough, man.\",\"start\":4895840,\"end\":4897790,\"confidence\":0.86477579999999998339177409434341825544834136962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, I think it should have been dealt with years ago.\",\"start\":4897920,\"end\":4900110,\"confidence\":0.5656484999999999985220711096189916133880615234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think it was 2000, was it 2022?\",\"start\":4900680,\"end\":4903970,\"confidence\":0.8874467999999999801019612277741543948650360107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They brought this up.\",\"start\":4904080,\"end\":4904750,\"confidence\":0.67654069999999999485140733668231405317783355712890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, they did this scheme.\",\"start\":4906180,\"end\":4908100,\"confidence\":0.611705900000000024618884708615951240062713623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That should have been years before that.\",\"start\":4908160,\"end\":4910440,\"confidence\":0.59875493999999995775596062230761162936687469482421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Absolutely.\",\"start\":4910440,\"end\":4911880,\"confidence\":0.465044979999999996689297176999389193952083587646484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And dealt with before that.\",\"start\":4911880,\"end\":4912920,\"confidence\":0.77141154000000000667824906486202962696552276611328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there anything important that we haven't covered today?\",\"start\":4914095,\"end\":4916305,\"confidence\":0.59380555000000001530935378468711860477924346923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, I think we've covered quite a lot.\",\"start\":4917322,\"end\":4919403,\"confidence\":0.69589394000000004414374643602059222757816314697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, is there any\\u2014 I've spoken for much of years.\",\"start\":4919645,\"end\":4923156,\"confidence\":0.80824050000000002835776058418559841811656951904296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Well, do you know what, I'm glad that you were able to do so with me.\",\"start\":4924258,\"end\":4926787,\"confidence\":0.93758430000000003712301577252219431102275848388671875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"It's just, it's me, I just make people feel really comfortable.\",\"start\":4926868,\"end\":4929428,\"confidence\":0.805107299999999970196995491278357803821563720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there any wording that you would like to have handled carefully?\",\"start\":4931229,\"end\":4933487,\"confidence\":0.88288759999999999461550714840996079146862030029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":4935214,\"end\":4935295,\"confidence\":0.49361873000000000555331780560663901269435882568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No?\",\"start\":4935684,\"end\":4935781,\"confidence\":0.6175194999999999989626076057902537286281585693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":4935943,\"end\":4936186,\"confidence\":0.58435183999999995574370359463500790297985076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"How are you feeling?\",\"start\":4937708,\"end\":4938469,\"confidence\":0.8447047500000000042064129956997931003570556640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I could see a lot of phone numbers, but I just couldn't.\",\"start\":4938534,\"end\":4940640,\"confidence\":0.73967992999999998549043311868445016443729400634765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You should not.\",\"start\":4941469,\"end\":4941985,\"confidence\":0.69164440000000004804547870662645436823368072509765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Tell them you've changed your mind.\",\"start\":4943502,\"end\":4944567,\"confidence\":0.6970832000000000139294797918410040438175201416015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm not really a hater.\",\"start\":4945212,\"end\":4946939,\"confidence\":0.72293996999999998731567529830499552190303802490234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I don't like swearing much.\",\"start\":4948338,\"end\":4949359,\"confidence\":0.9237919999999999465245537066948600113391876220703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm not a big swearer.\",\"start\":4949538,\"end\":4950397,\"confidence\":0.55867666000000004711267820312059484422206878662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, only when necessary, eh?\",\"start\":4950445,\"end\":4953606,\"confidence\":0.73006033999999997430307985268882475793361663818359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I know, Celtic's playing tonight.\",\"start\":4954384,\"end\":4956670,\"confidence\":0.76760507000000000044082071326556615531444549560546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You've just signed that Alex Oxlade-Chamberlain, haven't you?\",\"start\":4958588,\"end\":4961831,\"confidence\":0.7738218999999999514471937800408340990543365478515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He's been there for the last year.\",\"start\":4962702,\"end\":4963590,\"confidence\":0.797432600000000046946979637141339480876922607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He's been there over a year now.\",\"start\":4963703,\"end\":4964735,\"confidence\":0.7360200999999999549316953562083654105663299560546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I thought it was only a couple of months.\",\"start\":4965445,\"end\":4966574,\"confidence\":0.62370409999999998351682961583719588816165924072265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"That's how far behind I am.\",\"start\":4966970,\"end\":4968605,\"confidence\":0.78853183999999998388119593073497526347637176513671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He signed last\\u2014 when did he sign?\",\"start\":4969310,\"end\":4971474,\"confidence\":0.912321570000000026112729756277985870838165283203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know, just now?\",\"start\":4971811,\"end\":4972853,\"confidence\":0.6994884999999999575237552562612108886241912841796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"August?\",\"start\":4973077,\"end\":4973318,\"confidence\":0.82873154000000004426595978657132945954799652099609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Oh, was it?\",\"start\":4973815,\"end\":4974215,\"confidence\":0.7819430000000000546833689440973103046417236328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Oh God.\",\"start\":4974873,\"end\":4975546,\"confidence\":0.48049986000000000085918827608111314475536346435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He signed in January.\",\"start\":4975899,\"end\":4976780,\"confidence\":0.88676319999999997367723381103132851421833038330078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Ah.\",\"start\":4977726,\"end\":4977774,\"confidence\":0.57085390000000002519442432458163239061832427978515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"A year's deal.\",\"start\":4979249,\"end\":4979842,\"confidence\":0.67215020000000003097540002272580750286579132080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"A year's deal.\",\"start\":4980051,\"end\":4981686,\"confidence\":0.67215020000000003097540002272580750286579132080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They just give him a new year's contract.\",\"start\":4981750,\"end\":4983578,\"confidence\":0.80980949999999995991828427577274851500988006591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was it?\",\"start\":4984555,\"end\":4984764,\"confidence\":0.8071844999999999714646037318743765354156494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, you won the last cup, didn't you?\",\"start\":4985341,\"end\":4987040,\"confidence\":0.6766310300000000221842810788075439631938934326171875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I won the last one, won the weekend off.\",\"start\":4988227,\"end\":4990567,\"confidence\":0.832937400000000049971049520536325871944427490234375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"You're doing pretty well for the start of this season.\",\"start\":4990711,\"end\":4992699,\"confidence\":0.95811279999999998668869238827028311789035797119140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Not so much.\",\"start\":4993983,\"end\":4995357,\"confidence\":0.50780890000000000750191020415513776242733001708984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's a good point.\",\"start\":4996634,\"end\":4998363,\"confidence\":0.921371759999999984103169481386430561542510986328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I like the football.\",\"start\":4999462,\"end\":5000367,\"confidence\":0.4774766599999999971970510159735567867755889892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I try and keep up with a bit of it.\",\"start\":5000464,\"end\":5001740,\"confidence\":0.7733477399999999502000491702347062528133392333984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"My favourite player years ago when I was young was Alan Shearer.\",\"start\":5003240,\"end\":5005708,\"confidence\":0.91194856000000001916561132020433433353900909423828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I liked him.\",\"start\":5006079,\"end\":5006418,\"confidence\":0.78874929999999998653237298640306107699871063232421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm from Newcastle.\",\"start\":5006967,\"end\":5007806,\"confidence\":0.86619740000000000623714413450215943157672882080078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I loved Shearer.\",\"start\":5009132,\"end\":5009958,\"confidence\":0.96196910000000002138875743185053579509258270263671875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Shearer was brilliant.\",\"start\":5010272,\"end\":5010883,\"confidence\":0.7783362000000000335830918629653751850128173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He played with Chris Sutton at Blackburn.\",\"start\":5012280,\"end\":5013948,\"confidence\":0.91362244000000003563144446161459200084209442138671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He was\\u2014 Yeah, he did.\",\"start\":5014012,\"end\":5015535,\"confidence\":0.7553323499999999857124066693359054625034332275390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Chris Sutton played for Celtic, sure.\",\"start\":5016441,\"end\":5017737,\"confidence\":0.86844989999999999685798002246883697807788848876953125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, Shearer was good.\",\"start\":5018646,\"end\":5019882,\"confidence\":0.89457949999999997192645651011844165623188018798828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I liked them, Shola Myobi.\",\"start\":5020910,\"end\":5024763,\"confidence\":0.9155708000000000179596781890722922980785369873046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"He was good.\",\"start\":5025228,\"end\":5026272,\"confidence\":0.93175065999999995280944631304009817540645599365234375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, one of the best players with Newcastle I've seen ever was Faustino Asprilla.\",\"start\":5026448,\"end\":5031505,\"confidence\":0.9534924000000000177124093170277774333953857421875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes.\",\"start\":5031906,\"end\":5032211,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, him and Genoa were brilliant.\",\"start\":5032789,\"end\":5035358,\"confidence\":0.9203894999999999715356580054503865540027618408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, yeah.\",\"start\":5035679,\"end\":5036770,\"confidence\":0.493536350000000012538947657958487980067729949951171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I mean, I think they were\\u2014 we have had some good teams, but this, this, I think this season is going to be a struggle.\",\"start\":5036883,\"end\":5045182,\"confidence\":0.5674962999999999535560846197768114507198333740234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I know, that's why I'm a bit gutted.\",\"start\":5045696,\"end\":5047234,\"confidence\":0.8350395600000000140283873406588099896907806396484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm not clutching on straws to this season, I'll tell you that.\",\"start\":5047298,\"end\":5050439,\"confidence\":0.67605389999999998540403112201602198183536529541015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Sold Tonali, sold Guevara, sold Isaac last year, sold Gobert to Barcelona.\",\"start\":5051160,\"end\":5058003,\"confidence\":0.8375510999999999928178340269369073212146759033203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I know, sold about 300+ million pounds worth of players.\",\"start\":5058436,\"end\":5061657,\"confidence\":0.6613533000000000328100213664583861827850341796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, and haven't even bought anyone proper yet.\",\"start\":5061881,\"end\":5063836,\"confidence\":0.491435400000000022213697548068012110888957977294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I know.\",\"start\":5064605,\"end\":5064717,\"confidence\":0.5131721000000000199037231141119264066219329833984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I've bought someone actually, bought someone from Benfica.\",\"start\":5065022,\"end\":5067746,\"confidence\":0.87645309999999998495923136943019926548004150390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Ah, a right-back?\",\"start\":5068612,\"end\":5069349,\"confidence\":0.85535579999999999945003992252168245613574981689453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":5069829,\"end\":5070551,\"confidence\":0.54914479999999998849347093710093759000301361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The guys that own Newcastle are richer than Man City.\",\"start\":5071272,\"end\":5073662,\"confidence\":0.59587497000000000380026676793931983411312103271484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Can't spend it though, can we?\",\"start\":5074480,\"end\":5075618,\"confidence\":0.55714357000000003239392754039727151393890380859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I know.\",\"start\":5076468,\"end\":5076709,\"confidence\":0.5131721000000000199037231141119264066219329833984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It's all this financial fair play, but it's not fair, is it?\",\"start\":5076821,\"end\":5079468,\"confidence\":0.80535860000000003555697958290693350136280059814453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Well, if we just sell a few of our players, I think we'd be able to spend that.\",\"start\":5080238,\"end\":5084119,\"confidence\":0.80890994999999998871231809971504844725131988525390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, you'd like to think so, wouldn't you?\",\"start\":5084247,\"end\":5085803,\"confidence\":0.70009209999999999496367308893240988254547119140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But apparently not.\",\"start\":5085851,\"end\":5086653,\"confidence\":0.5881016999999999494974645131151191890239715576171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So we'll see how this season goes.\",\"start\":5086750,\"end\":5088626,\"confidence\":0.80140350000000004637712436306173913180828094482421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It might be that I ring you in a few months to tell you Redress's decision and we're relegated already.\",\"start\":5088674,\"end\":5093775,\"confidence\":0.82689550000000000551381162949837744235992431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, God.\",\"start\":5093983,\"end\":5094464,\"confidence\":0.475066959999999982589002911481657065451145172119140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Patrick, how are you feeling after discussing all of this?\",\"start\":5094897,\"end\":5099853,\"confidence\":0.84099025000000005025668770031188614666461944580078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Aye, aye, I think it'll go.\",\"start\":5100687,\"end\":5103572,\"confidence\":0.60110300000000005393729907154920510947704315185546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, and do you feel safe to be ending the call with me?\",\"start\":5104533,\"end\":5107995,\"confidence\":0.81186340000000001282387529499828815460205078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes, aye, it's better.\",\"start\":5108941,\"end\":5109983,\"confidence\":0.8626413299999999839684505786863155663013458251953125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Couldn't wait to speak to you.\",\"start\":5110544,\"end\":5112659,\"confidence\":0.9557338399999999456468913194839842617511749267578125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I'm glad.\",\"start\":5112787,\"end\":5113348,\"confidence\":0.9593134500000000119968035505735315382480621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is there someone you can contact for support if you need any support?\",\"start\":5113861,\"end\":5117035,\"confidence\":0.88236546999999998508457110801828093826770782470703125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I've got a good pal, he's back in the East Midlands, he comes in quite a lot.\",\"start\":5118076,\"end\":5122275,\"confidence\":0.91552054999999998852189264653134159743785858154296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Oh, that's good, I'm glad.\",\"start\":5122644,\"end\":5123942,\"confidence\":0.98490580000000005345128784028929658234119415283203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I'm now going to quickly explain the next steps to you just so that you have a rough idea.\",\"start\":5124135,\"end\":5130193,\"confidence\":0.81478554000000003032511131095816381275653839111328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So after this call, I'm going to go away and I'm going to neaten up because I've taken it down as notes.\",\"start\":5130817,\"end\":5134775,\"confidence\":0.7856113000000000123890231407131068408489227294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm going to write it into a full statement.\",\"start\":5134839,\"end\":5136617,\"confidence\":0.83896409999999999040909415271016769111156463623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Once that's done, it'll be emailed over to you, so you'll get your statement and you'll get a payment authority letter, and it's just so you can read through it, make sure you're happy with it.\",\"start\":5137483,\"end\":5147688,\"confidence\":0.65409159999999999524078475587884895503520965576171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You'll sign the statement and the payment authority letter, and that'll get sent back to us.\",\"start\":5148281,\"end\":5153488,\"confidence\":0.9189147399999999521469362662173807621002197265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"We'll then send it off to Redress, and you'll have to do an identification verification So it's literally a 20-second WhatsApp video call where our head solicitor and my manager joins the call with you, and you'll hold your ID up to your face and they'll say yep, and then it's done.\",\"start\":5153729,\"end\":5171502,\"confidence\":0.84372795000000000431583657700684852898120880126953125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Okay, it's really, really quick.\",\"start\":5172015,\"end\":5174643,\"confidence\":0.63744140000000004686597776526468805968761444091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It's in like 20 seconds and then it's done.\",\"start\":5175381,\"end\":5177015,\"confidence\":0.81528986000000003286913852207362651824951171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, we don't really hang about with it.\",\"start\":5177064,\"end\":5178666,\"confidence\":0.72838469999999999604511913275928236544132232666015625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No problem.\",\"start\":5179468,\"end\":5179868,\"confidence\":0.6486831299999999966843233778490684926509857177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Are you happy with how the next steps have been explained?\",\"start\":5180109,\"end\":5182193,\"confidence\":0.85840879999999997185256006559939123690128326416015625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":5183058,\"end\":5183315,\"confidence\":0.461038679999999978509350739841465838253498077392578125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Perfect.\",\"start\":5183876,\"end\":5184372,\"confidence\":0.76724212999999996664968193726963363587856292724609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, that is your witness statement complete, Patrick.\",\"start\":5184437,\"end\":5187145,\"confidence\":0.865278800000000014591705621569417417049407958984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I will, like I said, go away, write this up, and I will contact you when it is ready for you to read through and sign, okay?\",\"start\":5188270,\"end\":5195149,\"confidence\":0.85792889999999999428581531901727430522441864013671875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's brilliant, thanks, you're welcome.\",\"start\":5195921,\"end\":5196917,\"confidence\":0.988928299999999982361487127491272985935211181640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Alright, thank you very much for your time and thank you for trusting me to open up to me, okay?\",\"start\":5196966,\"end\":5200984,\"confidence\":0.96564039999999995433910271458444185554981231689453125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No problem, enjoy your day.\",\"start\":5201563,\"end\":5202527,\"confidence\":0.9639506300000000305061576000298373401165008544921875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"You enjoy the rest of your day too, Patrick.\",\"start\":5202816,\"end\":5204376,\"confidence\":0.927699300000000004473577064345590770244598388671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'll speak to you soon.\",\"start\":5204440,\"end\":5205260,\"confidence\":0.80674475000000001045918907038867473602294921875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Thank you, bye-bye.\",\"start\":5205886,\"end\":5206610,\"confidence\":0.62646246000000005427210680863936431705951690673828125},{\"sentiment\":\"NEUTRAL\",\"text\":\"Bye.\",\"start\":5206770,\"end\":5207028,\"confidence\":0.51374507000000002587825065347715280950069427490234375,\"speaker\":null}], `error` = ?, `synapse_transcripts`.`updated_at` = 2026-08-18 15:33:06 where `recording_id` = 4182) at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('update `synapse...', Array, Object(Closure))
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#5 /home/fintrixorcouk/public_html/ha/app/Jobs/Synapse/CheckTranscriptionStatusJob.php(63): Illuminate\\Database\\Eloquent\\Builder->update(Array)
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#7 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
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#10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
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#13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(133): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(136): Illuminate\\Bus\\Dispatcher->dispatchNow(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob), false)
#16 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Queue\\CallQueuedHandler->{closure:Illuminate\\Queue\\CallQueuedHandler::dispatchThroughMiddleware():129}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#17 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#18 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(129): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(70): Illuminate\\Queue\\CallQueuedHandler->dispatchThroughMiddleware(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#20 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Jobs/Job.php(102): Illuminate\\Queue\\CallQueuedHandler->call(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Array)
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(504): Illuminate\\Queue\\Jobs\\Job->fire()
#22 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(454): Illuminate\\Queue\\Worker->process('database', Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(Illuminate\\Queue\\WorkerOptions))
#23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(212): Illuminate\\Queue\\Worker->runJob(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), 'database', Object(Illuminate\\Queue\\WorkerOptions))
#24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(149): Illuminate\\Queue\\Worker->daemon('database', 'default', Object(Illuminate\\Queue\\WorkerOptions))
#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(132): Illuminate\\Queue\\Console\\WorkCommand->runWorker('database', 'default')
#26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): Illuminate\\Queue\\Console\\WorkCommand->handle()
#27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#29 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#31 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(211): Illuminate\\Container\\Container->call(Array)
#32 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Command/Command.php(341): Illuminate\\Console\\Command->execute(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(180): Symfony\\Component\\Console\\Command\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#34 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(1117): Illuminate\\Console\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#35 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(356): Symfony\\Component\\Console\\Application->doRunCommand(Object(Illuminate\\Queue\\Console\\WorkCommand), Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#36 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(195): Symfony\\Component\\Console\\Application->doRun(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Console/Kernel.php(198): Symfony\\Component\\Console\\Application->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#38 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1235): Illuminate\\Foundation\\Console\\Kernel->handle(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#39 /home/fintrixorcouk/public_html/ha/artisan(16): Illuminate\\Foundation\\Application->handleCommand(Object(Symfony\\Component\\Console\\Input\\ArgvInput))
#40 {main}

[previous exception] [object] (PDOException(code: 22001): SQLSTATE[22001]: String data, right truncated: 1406 Data too long for column 'raw_transcript' at row 1 at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php:609)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(609): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\Connection->{closure:Illuminate\\Database\\Connection::affectingStatement():597}('update `synapse...', Array)
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('update `synapse...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(597): Illuminate\\Database\\Connection->run('update `synapse...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(549): Illuminate\\Database\\Connection->affectingStatement('update `synapse...', Array)
#5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4234): Illuminate\\Database\\Connection->update('update `synapse...', Array)
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1266): Illuminate\\Database\\Query\\Builder->update(Object(Illuminate\\Support\\Collection))
#7 /home/fintrixorcouk/public_html/ha/app/Jobs/Synapse/CheckTranscriptionStatusJob.php(63): Illuminate\\Database\\Eloquent\\Builder->update(Array)
#8 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): App\\Jobs\\Synapse\\CheckTranscriptionStatusJob->handle()
#9 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(129): Illuminate\\Container\\Container->call(Array)
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Bus\\Dispatcher->{closure:Illuminate\\Bus\\Dispatcher::dispatchNow():126}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#16 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(133): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#17 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(136): Illuminate\\Bus\\Dispatcher->dispatchNow(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob), false)
#18 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Queue\\CallQueuedHandler->{closure:Illuminate\\Queue\\CallQueuedHandler::dispatchThroughMiddleware():129}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#20 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(129): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(70): Illuminate\\Queue\\CallQueuedHandler->dispatchThroughMiddleware(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#22 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Jobs/Job.php(102): Illuminate\\Queue\\CallQueuedHandler->call(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Array)
#23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(504): Illuminate\\Queue\\Jobs\\Job->fire()
#24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(454): Illuminate\\Queue\\Worker->process('database', Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(Illuminate\\Queue\\WorkerOptions))
#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(212): Illuminate\\Queue\\Worker->runJob(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), 'database', Object(Illuminate\\Queue\\WorkerOptions))
#26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(149): Illuminate\\Queue\\Worker->daemon('database', 'default', Object(Illuminate\\Queue\\WorkerOptions))
#27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(132): Illuminate\\Queue\\Console\\WorkCommand->runWorker('database', 'default')
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): Illuminate\\Queue\\Console\\WorkCommand->handle()
#29 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#31 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(211): Illuminate\\Container\\Container->call(Array)
#34 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Command/Command.php(341): Illuminate\\Console\\Command->execute(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(180): Symfony\\Component\\Console\\Command\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#36 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(1117): Illuminate\\Console\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#37 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(356): Symfony\\Component\\Console\\Application->doRunCommand(Object(Illuminate\\Queue\\Console\\WorkCommand), Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#38 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(195): Symfony\\Component\\Console\\Application->doRun(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#39 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Console/Kernel.php(198): Symfony\\Component\\Console\\Application->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#40 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1235): Illuminate\\Foundation\\Console\\Kernel->handle(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#41 /home/fintrixorcouk/public_html/ha/artisan(16): Illuminate\\Foundation\\Application->handleCommand(Object(Symfony\\Component\\Console\\Input\\ArgvInput))
#42 {main}
"} 
[2026-08-18 15:35:39] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} 
[2026-08-18 15:35:48] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} 
[2026-08-18 15:37:38] production.INFO: ClassifyInboundEmailJob: message 19074 classified as 'dsar_response' (high).  
[2026-08-18 15:37:38] production.INFO: FindRelatedDsarJob: message 19074 matched via regex reference 'DSAR-20260706-E394E9' → DSAR 3790.  
[2026-08-18 15:37:40] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 15:37:40] production.INFO: FindRelatedDsarJob: message 19074 response_type=portal_response.  
[2026-08-18 15:37:40] production.INFO: FindRelatedDsarJob: message 19074 → triage_queue=portal_response (response_type=portal_response, dsar_id=3790).  
[2026-08-18 15:37:54] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 15:38:16] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 15:38:51] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-08-18 15:39:12] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 15:39:47] production.INFO: ExtractMessageAttachmentsJob: attachment 11565 (image001.png) skipped — unsupported type.  
[2026-08-18 15:39:47] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 11566 (LET 20260818 MMA Legal McPhee J SAR Response.pdf).  
[2026-08-18 15:39:47] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 11567 (01  Roll Card - redacted.pdf).  
[2026-08-18 15:39:49] production.INFO: ClassifyInboundEmailJob: message 19075 classified as 'dsar_response' (high).  
[2026-08-18 15:39:49] production.INFO: FindRelatedDsarJob: message 19075 matched via regex reference 'DSAR-20260721-2DD182' → DSAR 4001.  
[2026-08-18 15:39:51] production.INFO: FindRelatedDsarJob: message 19075 response_type=partial_data.  
[2026-08-18 15:39:51] production.INFO: FindRelatedDsarJob: message 19075 → triage_queue=dsar_evidence (response_type=partial_data, dsar_id=4001).  
[2026-08-18 15:39:51] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 11565 — pages=0, large=no.  
[2026-08-18 15:39:52] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 11566 — pages=1, large=no.  
[2026-08-18 15:39:53] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 11567 — pages=2, large=no.  
[2026-08-18 15:39:56] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 11565 — file=image001.png, is_dsar_document=, confidence=high.  
[2026-08-18 15:39:56] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 11565 — skipped: verify: not a DSAR document (high confidence).  
[2026-08-18 15:39:57] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 11566 — file=LET 20260818 MMA Legal McPhee J SAR Response.pdf, is_dsar_document=1, confidence=high.  
[2026-08-18 15:40:00] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 11566 — file=LET 20260818 MMA Legal McPhee J SAR Response.pdf, AI filter: 1 relevant of 1.  
[2026-08-18 15:40:00] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 11567 — file=01  Roll Card - redacted.pdf, is_dsar_document=1, confidence=high.  
[2026-08-18 15:40:03] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 11567 — file=01  Roll Card - redacted.pdf, AI filter: 2 relevant of 2.  
[2026-08-18 15:40:07] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 11566 — file=LET 20260818 MMA Legal McPhee J SAR Response.pdf, extraction produced 1 item(s).  
[2026-08-18 15:40:07] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 11566 — care-setting tagger suggested 0 tag(s).  
[2026-08-18 15:40:07] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 11566 — done, 1 total evidence items.  
[2026-08-18 15:40:37] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 11567 — file=01  Roll Card - redacted.pdf, extraction produced 17 item(s).  
[2026-08-18 15:40:38] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 11567 — care-setting tagger suggested 4 tag(s).  
[2026-08-18 15:40:38] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 11567 — done, 17 total evidence items.  
[2026-08-18 15:40:42] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 15:40:51] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0AN2R34QK6E55QJJQE8VBEW"} 
[2026-08-18 15:40:51] production.INFO: eSign webhook unmatched document {"document_id":"01M0AN2R34QK6E55QJJQE8VBEW"} 
[2026-08-18 15:40:51] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0AN2R4ZV3R520C973HJX5NB"} 
[2026-08-18 15:40:51] production.INFO: eSign webhook unmatched document {"document_id":"01M0AN2R4ZV3R520C973HJX5NB"} 
[2026-08-18 15:40:52] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0AN2R5DMGRMG2EXND64GDG6"} 
[2026-08-18 15:40:52] production.INFO: eSign webhook unmatched document {"document_id":"01M0AN2R5DMGRMG2EXND64GDG6"} 
[2026-08-18 15:40:52] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 15:40:52] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0AN2R5VM49PXW6NW3R29F50"} 
[2026-08-18 15:40:53] production.INFO: eSign webhook unmatched document {"document_id":"01M0AN2R5VM49PXW6NW3R29F50"} 
[2026-08-18 15:40:53] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0AN2R7ZQ47XEF0YXYJ4XB42"} 
[2026-08-18 15:40:53] production.INFO: eSign webhook unmatched document {"document_id":"01M0AN2R7ZQ47XEF0YXYJ4XB42"} 
[2026-08-18 15:40:54] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0AN2R8VFYVJZZNN7B1QYW9A"} 
[2026-08-18 15:40:54] production.INFO: eSign webhook unmatched document {"document_id":"01M0AN2R8VFYVJZZNN7B1QYW9A"} 
[2026-08-18 15:40:54] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0AN2R9BFQSGB6ZRQ6YA156V"} 
[2026-08-18 15:40:54] production.INFO: eSign webhook unmatched document {"document_id":"01M0AN2R9BFQSGB6ZRQ6YA156V"} 
[2026-08-18 15:40:55] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0AN2R9W8GWE0JWAGD2HMKYJ"} 
[2026-08-18 15:40:55] production.INFO: eSign webhook unmatched document {"document_id":"01M0AN2R9W8GWE0JWAGD2HMKYJ"} 
[2026-08-18 15:40:56] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0AN2RAHRVKADDHP89GPJF7H"} 
[2026-08-18 15:40:56] production.INFO: eSign webhook unmatched document {"document_id":"01M0AN2RAHRVKADDHP89GPJF7H"} 
[2026-08-18 15:41:03] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0AN2R34QK6E55QJJQE8VBEW"} 
[2026-08-18 15:41:03] production.INFO: eSign webhook unmatched document {"document_id":"01M0AN2R34QK6E55QJJQE8VBEW"} 
[2026-08-18 15:41:03] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0AN2R4ZV3R520C973HJX5NB"} 
[2026-08-18 15:41:04] production.INFO: eSign webhook unmatched document {"document_id":"01M0AN2R4ZV3R520C973HJX5NB"} 
[2026-08-18 15:41:04] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0AN2R5DMGRMG2EXND64GDG6"} 
[2026-08-18 15:41:04] production.INFO: eSign webhook unmatched document {"document_id":"01M0AN2R5DMGRMG2EXND64GDG6"} 
[2026-08-18 15:41:05] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0AN2R5VM49PXW6NW3R29F50"} 
[2026-08-18 15:41:05] production.INFO: eSign webhook unmatched document {"document_id":"01M0AN2R5VM49PXW6NW3R29F50"} 
[2026-08-18 15:41:05] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0AN2R7ZQ47XEF0YXYJ4XB42"} 
[2026-08-18 15:41:05] production.INFO: eSign webhook unmatched document {"document_id":"01M0AN2R7ZQ47XEF0YXYJ4XB42"} 
[2026-08-18 15:41:06] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0AN2R8VFYVJZZNN7B1QYW9A"} 
[2026-08-18 15:41:06] production.INFO: eSign webhook unmatched document {"document_id":"01M0AN2R8VFYVJZZNN7B1QYW9A"} 
[2026-08-18 15:41:07] production.CRITICAL: eSign createDraftRequest exception {"client_id":999,"message":"HTTP request returned status code 404:
{
    \"message\": \"Template 01M0AE7PP9SNJ7KWCWQ60D2F81 not found.\",
    \"exception\": \"Symfony\\\\Component\\\\HttpKernel\\\\Exc (truncated...)
"} 
[2026-08-18 15:41:07] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0AN2R9BFQSGB6ZRQ6YA156V"} 
[2026-08-18 15:41:07] production.INFO: eSign webhook unmatched document {"document_id":"01M0AN2R9BFQSGB6ZRQ6YA156V"} 
[2026-08-18 15:41:08] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0AN2R9W8GWE0JWAGD2HMKYJ"} 
[2026-08-18 15:41:08] production.INFO: eSign webhook unmatched document {"document_id":"01M0AN2R9W8GWE0JWAGD2HMKYJ"} 
[2026-08-18 15:41:08] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0AN2RAHRVKADDHP89GPJF7H"} 
[2026-08-18 15:41:08] production.INFO: eSign webhook unmatched document {"document_id":"01M0AN2RAHRVKADDHP89GPJF7H"} 
[2026-08-18 15:41:12] production.CRITICAL: eSign createDraftRequest exception {"client_id":999,"message":"HTTP request returned status code 404:
{
    \"message\": \"Template 01M0AE7PP9SNJ7KWCWQ60D2F81 not found.\",
    \"exception\": \"Symfony\\\\Component\\\\HttpKernel\\\\Exc (truncated...)
"} 
[2026-08-18 15:41:18] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0AN3H6A4S0WFX96FX0G71N0"} 
[2026-08-18 15:41:18] production.INFO: eSign webhook unmatched document {"document_id":"01M0AN3H6A4S0WFX96FX0G71N0"} 
[2026-08-18 15:41:19] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0AN3H7Z0XGT5B45ADGV8A5Z"} 
[2026-08-18 15:41:19] production.INFO: eSign webhook unmatched document {"document_id":"01M0AN3H7Z0XGT5B45ADGV8A5Z"} 
[2026-08-18 15:41:19] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0AN3H8EVMTXQ3PVEBXN1BA4"} 
[2026-08-18 15:41:19] production.INFO: eSign webhook unmatched document {"document_id":"01M0AN3H8EVMTXQ3PVEBXN1BA4"} 
[2026-08-18 15:41:20] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0AN3H8X0CNX6YE50GZYF555"} 
[2026-08-18 15:41:20] production.INFO: eSign webhook unmatched document {"document_id":"01M0AN3H8X0CNX6YE50GZYF555"} 
[2026-08-18 15:41:21] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0AN3HB5SKYQVBX5PVAYVGFX"} 
[2026-08-18 15:41:21] production.INFO: eSign webhook unmatched document {"document_id":"01M0AN3HB5SKYQVBX5PVAYVGFX"} 
[2026-08-18 15:41:22] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0AN3HBZTY8ZGV0XTQAJF7V4"} 
[2026-08-18 15:41:22] production.INFO: eSign webhook unmatched document {"document_id":"01M0AN3HBZTY8ZGV0XTQAJF7V4"} 
[2026-08-18 15:41:22] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0AN3HCFJM21M89QCN5PPAET"} 
[2026-08-18 15:41:22] production.INFO: eSign webhook unmatched document {"document_id":"01M0AN3HCFJM21M89QCN5PPAET"} 
[2026-08-18 15:41:23] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0AN3HCZKKR5GGDJJ2303E27"} 
[2026-08-18 15:41:23] production.INFO: eSign webhook unmatched document {"document_id":"01M0AN3HCZKKR5GGDJJ2303E27"} 
[2026-08-18 15:41:23] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0AN3HDFQ8E9T2ES9Z7NT473"} 
[2026-08-18 15:41:23] production.INFO: eSign webhook unmatched document {"document_id":"01M0AN3HDFQ8E9T2ES9Z7NT473"} 
[2026-08-18 15:41:24] production.INFO: eSign signing-link email: firing trigger (single request link) {"contract_request_id":1029,"documents":9,"has_signing_url":true} 
[2026-08-18 15:41:27] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01M0AN3H6A4S0WFX96FX0G71N0"} 
[2026-08-18 15:41:28] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01M0AN3H7Z0XGT5B45ADGV8A5Z"} 
[2026-08-18 15:41:28] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0AN3H6A4S0WFX96FX0G71N0"} 
[2026-08-18 15:41:29] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0AN3H7Z0XGT5B45ADGV8A5Z"} 
[2026-08-18 15:41:30] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01M0AN3H8EVMTXQ3PVEBXN1BA4"} 
[2026-08-18 15:41:31] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0AN3H8EVMTXQ3PVEBXN1BA4"} 
[2026-08-18 15:41:31] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0AN3H8X0CNX6YE50GZYF555"} 
[2026-08-18 15:41:32] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0AN3HB5SKYQVBX5PVAYVGFX"} 
[2026-08-18 15:41:32] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0AN3HBZTY8ZGV0XTQAJF7V4"} 
[2026-08-18 15:41:33] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0AN3HCFJM21M89QCN5PPAET"} 
[2026-08-18 15:41:34] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0AN3HCZKKR5GGDJJ2303E27"} 
[2026-08-18 15:41:35] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0AN3HDFQ8E9T2ES9Z7NT473"} 
[2026-08-18 15:41:35] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01M0AN3H8X0CNX6YE50GZYF555"} 
[2026-08-18 15:41:36] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01M0AN3HB5SKYQVBX5PVAYVGFX"} 
[2026-08-18 15:41:37] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01M0AN3HBZTY8ZGV0XTQAJF7V4"} 
[2026-08-18 15:41:37] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01M0AN3HCFJM21M89QCN5PPAET"} 
[2026-08-18 15:41:38] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01M0AN3HCZKKR5GGDJJ2303E27"} 
[2026-08-18 15:41:39] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01M0AN3HDFQ8E9T2ES9Z7NT473"} 
[2026-08-18 15:41:47] production.ERROR: Unable to retrieve the file_size for file at location: contact-attachments/205/Outlook-kdohdhyp.png.  {"userId":41,"exception":"[object] (League\\Flysystem\\UnableToRetrieveMetadata(code: 0): Unable to retrieve the file_size for file at location: contact-attachments/205/Outlook-kdohdhyp.png.  at /home/fintrixorcouk/public_html/ha/vendor/league/flysystem/src/UnableToRetrieveMetadata.php:49)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/league/flysystem/src/UnableToRetrieveMetadata.php(39): League\\Flysystem\\UnableToRetrieveMetadata::create('contact-attachm...', 'file_size', '', NULL)
#1 /home/fintrixorcouk/public_html/ha/vendor/league/flysystem-local/LocalFilesystemAdapter.php(449): League\\Flysystem\\UnableToRetrieveMetadata::fileSize('contact-attachm...', '')
#2 /home/fintrixorcouk/public_html/ha/vendor/league/flysystem/src/Filesystem.php(166): League\\Flysystem\\Local\\LocalFilesystemAdapter->fileSize('contact-attachm...')
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php(644): League\\Flysystem\\Filesystem->fileSize('contact-attachm...')
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php(334): Illuminate\\Filesystem\\FilesystemAdapter->size('contact-attachm...')
#5 /home/fintrixorcouk/public_html/ha/app/Http/Controllers/Contact/AttachmentDownloadController.php(31): Illuminate\\Filesystem\\FilesystemAdapter->response('contact-attachm...', 'Outlook-kdohdhy...', Array)
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Contact\\AttachmentDownloadController->preview(Object(Illuminate\\Http\\Request), Object(App\\Models\\Contact\\Hub\\ContactMessageAttachment))
#7 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(21): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Contact\\AttachmentDownloadController), 'preview')
#8 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingRoutingDispatcher.php(35): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->{closure:Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing::dispatch():20}()
#9 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(20): Sentry\\Laravel\\Tracing\\Routing\\TracingRoutingDispatcher->wrapRouteDispatch(Object(Closure), Object(Illuminate\\Routing\\Route))
#10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Contact\\AttachmentDownloadController), 'preview')
#11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Auth/Middleware/Authorize.php(59): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Auth\\Middleware\\Authorize->handle(Object(Illuminate\\Http\\Request), Object(Closure), 'inbox.view')
#16 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/EnsureUserBelongsToSolicitor.php(32): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#17 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\EnsureUserBelongsToSolicitor->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#18 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#20 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(49): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#22 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Auth/Middleware/Authenticate.php(63): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Auth\\Middleware\\Authenticate->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure))
#32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#34 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#39 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#40 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#41 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#42 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#44 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/FlushEventsMiddleware.php(13): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\FlushEventsMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestIpMiddleware.php(45): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestIpMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestMiddleware.php(31): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#54 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#55 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#57 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#58 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#59 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#60 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#61 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#62 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#63 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#64 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#65 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#66 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#67 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#68 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#69 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#70 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Middleware.php(79): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#71 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Tracing\\Middleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#72 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#73 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#74 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#75 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#76 /home/fintrixorcouk/public_html/ha/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#77 {main}
"} 
[2026-08-18 15:41:47] production.ERROR: Unable to retrieve the file_size for file at location: contact-attachments/205/Outlook-0dmwbbmd.png.  {"userId":41,"exception":"[object] (League\\Flysystem\\UnableToRetrieveMetadata(code: 0): Unable to retrieve the file_size for file at location: contact-attachments/205/Outlook-0dmwbbmd.png.  at /home/fintrixorcouk/public_html/ha/vendor/league/flysystem/src/UnableToRetrieveMetadata.php:49)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/league/flysystem/src/UnableToRetrieveMetadata.php(39): League\\Flysystem\\UnableToRetrieveMetadata::create('contact-attachm...', 'file_size', '', NULL)
#1 /home/fintrixorcouk/public_html/ha/vendor/league/flysystem-local/LocalFilesystemAdapter.php(449): League\\Flysystem\\UnableToRetrieveMetadata::fileSize('contact-attachm...', '')
#2 /home/fintrixorcouk/public_html/ha/vendor/league/flysystem/src/Filesystem.php(166): League\\Flysystem\\Local\\LocalFilesystemAdapter->fileSize('contact-attachm...')
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php(644): League\\Flysystem\\Filesystem->fileSize('contact-attachm...')
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php(334): Illuminate\\Filesystem\\FilesystemAdapter->size('contact-attachm...')
#5 /home/fintrixorcouk/public_html/ha/app/Http/Controllers/Contact/AttachmentDownloadController.php(31): Illuminate\\Filesystem\\FilesystemAdapter->response('contact-attachm...', 'Outlook-0dmwbbm...', Array)
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Contact\\AttachmentDownloadController->preview(Object(Illuminate\\Http\\Request), Object(App\\Models\\Contact\\Hub\\ContactMessageAttachment))
#7 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(21): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Contact\\AttachmentDownloadController), 'preview')
#8 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingRoutingDispatcher.php(35): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->{closure:Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing::dispatch():20}()
#9 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(20): Sentry\\Laravel\\Tracing\\Routing\\TracingRoutingDispatcher->wrapRouteDispatch(Object(Closure), Object(Illuminate\\Routing\\Route))
#10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Contact\\AttachmentDownloadController), 'preview')
#11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Auth/Middleware/Authorize.php(59): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Auth\\Middleware\\Authorize->handle(Object(Illuminate\\Http\\Request), Object(Closure), 'inbox.view')
#16 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/EnsureUserBelongsToSolicitor.php(32): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#17 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\EnsureUserBelongsToSolicitor->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#18 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#20 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(49): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#22 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Auth/Middleware/Authenticate.php(63): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Auth\\Middleware\\Authenticate->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure))
#32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#34 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#39 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#40 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#41 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#42 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#44 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/FlushEventsMiddleware.php(13): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\FlushEventsMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestIpMiddleware.php(45): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestIpMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestMiddleware.php(31): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#54 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#55 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#57 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#58 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#59 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#60 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#61 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#62 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#63 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#64 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#65 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#66 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#67 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#68 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#69 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#70 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Middleware.php(79): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#71 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Tracing\\Middleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#72 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#73 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#74 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#75 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#76 /home/fintrixorcouk/public_html/ha/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#77 {main}
"} 
[2026-08-18 15:42:03] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0AN2R34QK6E55QJJQE8VBEW"} 
[2026-08-18 15:42:03] production.INFO: eSign webhook unmatched document {"document_id":"01M0AN2R34QK6E55QJJQE8VBEW"} 
[2026-08-18 15:42:07] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0AN2R4ZV3R520C973HJX5NB"} 
[2026-08-18 15:42:07] production.INFO: eSign webhook unmatched document {"document_id":"01M0AN2R4ZV3R520C973HJX5NB"} 
[2026-08-18 15:42:07] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0AN2R5DMGRMG2EXND64GDG6"} 
[2026-08-18 15:42:08] production.INFO: eSign webhook unmatched document {"document_id":"01M0AN2R5DMGRMG2EXND64GDG6"} 
[2026-08-18 15:42:08] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0AN2R5VM49PXW6NW3R29F50"} 
[2026-08-18 15:42:08] production.INFO: eSign webhook unmatched document {"document_id":"01M0AN2R5VM49PXW6NW3R29F50"} 
[2026-08-18 15:42:09] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0AN2R7ZQ47XEF0YXYJ4XB42"} 
[2026-08-18 15:42:09] production.INFO: eSign webhook unmatched document {"document_id":"01M0AN2R7ZQ47XEF0YXYJ4XB42"} 
[2026-08-18 15:42:09] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0AN2R8VFYVJZZNN7B1QYW9A"} 
[2026-08-18 15:42:10] production.INFO: eSign webhook unmatched document {"document_id":"01M0AN2R8VFYVJZZNN7B1QYW9A"} 
[2026-08-18 15:42:10] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0AN2R9BFQSGB6ZRQ6YA156V"} 
[2026-08-18 15:42:10] production.INFO: eSign webhook unmatched document {"document_id":"01M0AN2R9BFQSGB6ZRQ6YA156V"} 
[2026-08-18 15:42:11] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0AN2R9W8GWE0JWAGD2HMKYJ"} 
[2026-08-18 15:42:11] production.INFO: eSign webhook unmatched document {"document_id":"01M0AN2R9W8GWE0JWAGD2HMKYJ"} 
[2026-08-18 15:42:11] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0AN2RAHRVKADDHP89GPJF7H"} 
[2026-08-18 15:42:11] production.INFO: eSign webhook unmatched document {"document_id":"01M0AN2RAHRVKADDHP89GPJF7H"} 
[2026-08-18 15:42:31] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-18 15:43:02] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 15:43:52] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-18 15:43:54] production.INFO: AutoTranscribeRecordingJob: submitted recording 4183 → AssemblyAI e4979f23-cfc7-4ce4-a9b4-28ef0471cb42  
[2026-08-18 15:43:57] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-18 15:44:26] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-08-18 15:44:31] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-08-18 15:44:56] production.DEBUG: CheckTranscriptionStatusJob: recording 4183 → AssemblyAI status=completed (check #0)  
[2026-08-18 15:44:56] production.INFO: CheckTranscriptionStatusJob: completed for recording 4183 after 0 checks.  
[2026-08-18 15:44:56] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4183. {"status":404,"body":"Not found"} 
[2026-08-18 15:44:56] production.DEBUG: ClassifyAndScoreCallJob: recording 4183 marked 'initial' by agent disposition; skipping classifier.  
[2026-08-18 15:45:53] production.DEBUG: ClassifyAndScoreCallJob: scorer returned for recording 4183. {"total_score":79,"risk_rating":"compliance_concern","has_sections":true} 
[2026-08-18 15:46:46] production.INFO: ExtractMessageAttachmentsJob: attachment 11568 (image001.png) skipped — unsupported type.  
[2026-08-18 15:46:46] production.INFO: ExtractMessageAttachmentsJob: attachment 11569 (image002.png) skipped — unsupported type.  
[2026-08-18 15:46:46] production.INFO: ExtractMessageAttachmentsJob: attachment 11570 (image003.jpg) skipped — unsupported type.  
[2026-08-18 15:46:48] production.INFO: ClassifyInboundEmailJob: message 19078 classified as 'dsar_response' (high).  
[2026-08-18 15:46:48] production.INFO: FindRelatedDsarJob: message 19078 matched via regex reference 'DSAR-20260608-418D26' → DSAR 3211.  
[2026-08-18 15:46:50] production.INFO: FindRelatedDsarJob: message 19078 response_type=info_requested.  
[2026-08-18 15:46:50] production.INFO: FindRelatedDsarJob: message 19078 → triage_queue=dsar_needs_research (response_type=info_requested, dsar_id=3211).  
[2026-08-18 15:46:50] production.INFO: FindRelatedDsarJob: message 19078 auto-set DSAR 3211 status → further info required (response_type=info_requested).  
[2026-08-18 15:47:03] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0AN2R34QK6E55QJJQE8VBEW"} 
[2026-08-18 15:47:03] production.INFO: eSign webhook unmatched document {"document_id":"01M0AN2R34QK6E55QJJQE8VBEW"} 
[2026-08-18 15:47:07] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0AN2R4ZV3R520C973HJX5NB"} 
[2026-08-18 15:47:07] production.INFO: eSign webhook unmatched document {"document_id":"01M0AN2R4ZV3R520C973HJX5NB"} 
[2026-08-18 15:47:11] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0AN2R5DMGRMG2EXND64GDG6"} 
[2026-08-18 15:47:11] production.INFO: eSign webhook unmatched document {"document_id":"01M0AN2R5DMGRMG2EXND64GDG6"} 
[2026-08-18 15:47:11] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0AN2R5VM49PXW6NW3R29F50"} 
[2026-08-18 15:47:11] production.INFO: eSign webhook unmatched document {"document_id":"01M0AN2R5VM49PXW6NW3R29F50"} 
[2026-08-18 15:47:12] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0AN2R7ZQ47XEF0YXYJ4XB42"} 
[2026-08-18 15:47:12] production.INFO: eSign webhook unmatched document {"document_id":"01M0AN2R7ZQ47XEF0YXYJ4XB42"} 
[2026-08-18 15:47:13] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0AN2R8VFYVJZZNN7B1QYW9A"} 
[2026-08-18 15:47:13] production.INFO: eSign webhook unmatched document {"document_id":"01M0AN2R8VFYVJZZNN7B1QYW9A"} 
[2026-08-18 15:47:14] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0AN2R9BFQSGB6ZRQ6YA156V"} 
[2026-08-18 15:47:14] production.INFO: eSign webhook unmatched document {"document_id":"01M0AN2R9BFQSGB6ZRQ6YA156V"} 
[2026-08-18 15:47:14] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0AN2R9W8GWE0JWAGD2HMKYJ"} 
[2026-08-18 15:47:14] production.INFO: eSign webhook unmatched document {"document_id":"01M0AN2R9W8GWE0JWAGD2HMKYJ"} 
[2026-08-18 15:47:15] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0AN2RAHRVKADDHP89GPJF7H"} 
[2026-08-18 15:47:15] production.INFO: eSign webhook unmatched document {"document_id":"01M0AN2RAHRVKADDHP89GPJF7H"} 
[2026-08-18 15:49:29] production.INFO: ClassifyInboundEmailJob: message 19080 classified as 'dsar_response' (high).  
[2026-08-18 15:49:41] production.INFO: FindRelatedDsarJob: message 19080 — dsar_ref='', inst_ref='100403'.  
[2026-08-18 15:49:41] production.INFO: FindRelatedDsarJob: message 19080 matched DSAR 2596 via reference lookup (100403).  
[2026-08-18 15:49:41] production.INFO: FindRelatedDsarJob: saved receiver_reference '100403' for DSAR 2596.  
[2026-08-18 15:49:43] production.INFO: FindRelatedDsarJob: message 19080 response_type=info_requested.  
[2026-08-18 15:49:43] production.INFO: FindRelatedDsarJob: message 19080 → triage_queue=dsar_needs_research (response_type=info_requested, dsar_id=2596).  
[2026-08-18 15:49:43] production.INFO: FindRelatedDsarJob: message 19080 auto-set DSAR 2596 status → further info required (response_type=info_requested).  
[2026-08-18 15:50:02] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA172c3d8d015e20f5067d42eb3fa463ed","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6037"} 
[2026-08-18 15:50:02] production.DEBUG: TwilioController: handleOutbound {"call_id":6037,"CallSid":"CA172c3d8d015e20f5067d42eb3fa463ed","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA172c3d8d015e20f5067d42eb3fa463ed","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6037"}} 
[2026-08-18 15:50:10] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_29","CallStatus":"ringing","From":"client:agent_production_29","CallSid":"CAd160a238440650e6487475ade8c8eda8","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6038"} 
[2026-08-18 15:50:10] production.DEBUG: TwilioController: handleOutbound {"call_id":6038,"CallSid":"CAd160a238440650e6487475ade8c8eda8","From":"client:agent_production_29","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_29","CallStatus":"ringing","From":"client:agent_production_29","CallSid":"CAd160a238440650e6487475ade8c8eda8","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6038"}} 
[2026-08-18 15:50:38] production.INFO: AutoTranscribeRecordingJob: submitted recording 4184 → AssemblyAI 505d1bd4-695c-4283-bb50-7562f92a30d4  
[2026-08-18 15:50:48] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA7a37b119cf23044a1d5ccf39acfd946a","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6039"} 
[2026-08-18 15:50:48] production.DEBUG: TwilioController: handleOutbound {"call_id":6039,"CallSid":"CA7a37b119cf23044a1d5ccf39acfd946a","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA7a37b119cf23044a1d5ccf39acfd946a","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6039"}} 
[2026-08-18 15:50:59] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_29","CallStatus":"ringing","From":"client:agent_production_29","CallSid":"CAb27512d49449b68ee44e6f17e2ae9b0f","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6040"} 
[2026-08-18 15:50:59] production.DEBUG: TwilioController: handleOutbound {"call_id":6040,"CallSid":"CAb27512d49449b68ee44e6f17e2ae9b0f","From":"client:agent_production_29","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_29","CallStatus":"ringing","From":"client:agent_production_29","CallSid":"CAb27512d49449b68ee44e6f17e2ae9b0f","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6040"}} 
[2026-08-18 15:51:03] production.WARNING: Twilio webhook signature validation failed. {"url":"https://ha.fintrixor.co.uk/webhook/twilio/status","signature":"R246uRkXgev45JkY+xiXhd22Jqs=","params":["Called","ParentCallSid","ToState","CallerCountry","Direction","Timestamp","CallbackSource","SipResponseCode","CallerState","ToZip","SequenceNumber","CallSid","To","CallerZip","ToCountry","CalledZip","ApiVersion","CalledCity","CallStatus","Duration","From","CallDuration","AccountSid","CalledCountry","CallerCity","ToCity","FromCountry","Caller","FromCity","CalledState","ErrorCode","FromZip","ErrorMessage","FromState"]} 
[2026-08-18 15:51:17] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA8ee845464003f1eeef8bb7ff415cc71e","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6041"} 
[2026-08-18 15:51:17] production.DEBUG: TwilioController: handleOutbound {"call_id":6041,"CallSid":"CA8ee845464003f1eeef8bb7ff415cc71e","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA8ee845464003f1eeef8bb7ff415cc71e","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6041"}} 
[2026-08-18 15:51:38] production.DEBUG: CheckTranscriptionStatusJob: recording 4184 → AssemblyAI status=completed (check #0)  
[2026-08-18 15:51:38] production.INFO: CheckTranscriptionStatusJob: completed for recording 4184 after 0 checks.  
[2026-08-18 15:51:39] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4184. {"status":404,"body":"Not found"} 
[2026-08-18 15:51:39] production.INFO: ClassifyAndScoreCallJob: skipping recording 4184 — too short to classify (duration=24s, words=68).  
[2026-08-18 15:52:29] production.INFO: AutoTranscribeRecordingJob: submitted recording 4185 → AssemblyAI 14545fb4-074b-49ae-bc99-e8d85656cf8f  
[2026-08-18 15:53:17] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA1ca192a87403aa5b9ca5e3d76f1aa224","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6042"} 
[2026-08-18 15:53:17] production.DEBUG: TwilioController: handleOutbound {"call_id":6042,"CallSid":"CA1ca192a87403aa5b9ca5e3d76f1aa224","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA1ca192a87403aa5b9ca5e3d76f1aa224","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6042"}} 
[2026-08-18 15:53:18] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-08-18 15:53:28] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-08-18 15:53:29] production.DEBUG: CheckTranscriptionStatusJob: recording 4185 → AssemblyAI status=completed (check #0)  
[2026-08-18 15:53:29] production.INFO: CheckTranscriptionStatusJob: completed for recording 4185 after 0 checks.  
[2026-08-18 15:53:30] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4185. {"status":404,"body":"Not found"} 
[2026-08-18 15:53:31] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 4185  
[2026-08-18 15:53:35] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 11571 (Verifying your identity - Application received from Solicitor.pdf).  
[2026-08-18 15:53:35] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 11572 (Scotland's Redress Scheme - Survivor Application - Summary of Options - Download version.pdf).  
[2026-08-18 15:53:35] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 11573 (Scotland's Redress Scheme - Receipt of Application from your Solicitor.docx).  
[2026-08-18 15:53:38] production.INFO: ClassifyInboundEmailJob: message 19085 classified as 'generic' (high).  
[2026-08-18 15:54:22] production.INFO: AutoTranscribeRecordingJob: submitted recording 4186 → AssemblyAI 0a2e1f70-dcf6-426e-9ba8-f40c4fa220f2  
[2026-08-18 15:55:04] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA670067c6bde36700d6239cf780ee14cc","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6043"} 
[2026-08-18 15:55:04] production.DEBUG: TwilioController: handleOutbound {"call_id":6043,"CallSid":"CA670067c6bde36700d6239cf780ee14cc","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA670067c6bde36700d6239cf780ee14cc","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6043"}} 
[2026-08-18 15:55:09] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_29","CallStatus":"ringing","From":"client:agent_production_29","CallSid":"CAa9e521ef5c6045605a1385dfa94dd77a","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6044"} 
[2026-08-18 15:55:09] production.DEBUG: TwilioController: handleOutbound {"call_id":6044,"CallSid":"CAa9e521ef5c6045605a1385dfa94dd77a","From":"client:agent_production_29","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_29","CallStatus":"ringing","From":"client:agent_production_29","CallSid":"CAa9e521ef5c6045605a1385dfa94dd77a","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6044"}} 
[2026-08-18 15:55:19] production.DEBUG: Twilio Request {"Called":"+441618880834","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":null,"ToZip":null,"CallSid":"CA102cbf925d114bb28aced25548a3747e","To":"+441618880834","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0ExMDJjYmY5MjVkMTE0YmIyOGFjZWQyNTU0OGEzNzQ3ZSIsImZyb20iOiIrNDQ3OTg2OTg5MjU2IiwidG8iOiIrNDQxNjE4ODgwODM0IiwiaWF0IjoiMTc4NzA2NDkxOCJ9.iAL8MzkjPygDJHfEBB55L5njd7jikvNXqHCzVIGNWI-_KxefNyYPSC6htKF5VeLG0tesCcX6Jun30xgAzzJuig%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+447986989256","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+447986989256","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":null} 
[2026-08-18 15:55:22] production.DEBUG: CheckTranscriptionStatusJob: recording 4186 → AssemblyAI status=completed (check #0)  
[2026-08-18 15:55:22] production.INFO: CheckTranscriptionStatusJob: completed for recording 4186 after 0 checks.  
[2026-08-18 15:55:23] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4186. {"status":404,"body":"Not found"} 
[2026-08-18 15:55:24] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 4186  
[2026-08-18 15:55:38] production.DEBUG: Twilio Request {"Called":"+441615700555","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":null,"ToZip":null,"CallSid":"CAf6a6d54fd0bdefb4e539854af8c98e15","To":"+441615700555","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0FmNmE2ZDU0ZmQwYmRlZmI0ZTUzOTg1NGFmOGM5OGUxNSIsImZyb20iOiIrNDQ3NzcwMjEyNTUyIiwidG8iOiIrNDQxNjE1NzAwNTU1IiwiaWF0IjoiMTc4NzA2NDkzOCJ9.AjS6WxPaxCR8zwkaWW2ZPGSsKSWLhNMpPUCAiCSkpv8vbRKBjP8e2-6yZyTGp1__zwvmh59ovrsG5ekdJUKBew%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+447770212552","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+447770212552","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":null} 
[2026-08-18 15:55:41] production.INFO: AutoTranscribeRecordingJob: submitted recording 4187 → AssemblyAI 0f148981-dbb7-489e-9a7e-2fe6089536d7  
[2026-08-18 15:55:45] production.DEBUG: TwilioDialFallbackController: dial action {"CallSid":"CA102cbf925d114bb28aced25548a3747e","DialCallSid":"CAd8a95c04a013d44b157b5fe8c0e8e892","DialCallStatus":"no-answer","DialCallDuration":null} 
[2026-08-18 15:55:53] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA5abe8aa634a78b0acdecde6ff90bf740","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6047"} 
[2026-08-18 15:55:53] production.DEBUG: TwilioController: handleOutbound {"call_id":6047,"CallSid":"CA5abe8aa634a78b0acdecde6ff90bf740","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA5abe8aa634a78b0acdecde6ff90bf740","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6047"}} 
[2026-08-18 15:56:06] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-08-18 15:56:26] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAcd6425769d32d9ac128bead9d0e4fdeb","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6048"} 
[2026-08-18 15:56:26] production.DEBUG: TwilioController: handleOutbound {"call_id":6048,"CallSid":"CAcd6425769d32d9ac128bead9d0e4fdeb","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAcd6425769d32d9ac128bead9d0e4fdeb","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6048"}} 
[2026-08-18 15:56:29] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 15:56:41] production.DEBUG: TwilioDialFallbackController: dial action {"CallSid":"CA102cbf925d114bb28aced25548a3747e","DialCallSid":null,"DialCallStatus":null,"DialCallDuration":null} 
[2026-08-18 15:56:42] production.DEBUG: CheckTranscriptionStatusJob: recording 4187 → AssemblyAI status=completed (check #0)  
[2026-08-18 15:56:42] production.INFO: CheckTranscriptionStatusJob: completed for recording 4187 after 0 checks.  
[2026-08-18 15:56:43] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4187. {"status":404,"body":"Not found"} 
[2026-08-18 15:56:43] production.INFO: ClassifyAndScoreCallJob: skipping recording 4187 — too short to classify (duration=22s, words=61).  
[2026-08-18 15:56:46] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.26] with payload:
{
    "type": "App\\Notifications\\VoicemailReceivedNotification",
    "title": "New Voicemail",
    "message": "From Miss Margaret Ann Paterson \u00b7 0:41",
    "recording_id": 4188,
    "communication_id": 6045,
    "client_id": 1478,
    "caller_name": "Miss Margaret Ann Paterson",
    "duration": 41,
    "solicitor_id": 3,
    "id": "f97c63bc-4ab1-41ce-ad50-95180cb8cbf9",
    "socket": null
}  
[2026-08-18 15:56:47] production.INFO: AutoTranscribeRecordingJob: submitted recording 4188 → AssemblyAI 6168624d-89df-498f-875b-954cf9cf0a5f  
[2026-08-18 15:57:03] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-08-18 15:57:06] production.INFO: AutoTranscribeRecordingJob: submitted recording 4189 → AssemblyAI 72b1c51b-0b15-4875-82d7-73031e0efec6  
[2026-08-18 15:57:15] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-08-18 15:57:43] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA61c8fd00b31300be8ce28b42d9b9b685","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6049"} 
[2026-08-18 15:57:43] production.DEBUG: TwilioController: handleOutbound {"call_id":6049,"CallSid":"CA61c8fd00b31300be8ce28b42d9b9b685","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA61c8fd00b31300be8ce28b42d9b9b685","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6049"}} 
[2026-08-18 15:57:48] production.DEBUG: CheckTranscriptionStatusJob: recording 4188 → AssemblyAI status=completed (check #0)  
[2026-08-18 15:57:48] production.INFO: CheckTranscriptionStatusJob: completed for recording 4188 after 0 checks.  
[2026-08-18 15:57:48] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4188. {"status":404,"body":"Not found"} 
[2026-08-18 15:57:49] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 4188  
[2026-08-18 15:58:06] production.DEBUG: CheckTranscriptionStatusJob: recording 4189 → AssemblyAI status=completed (check #0)  
[2026-08-18 15:58:06] production.INFO: CheckTranscriptionStatusJob: completed for recording 4189 after 0 checks.  
[2026-08-18 15:58:07] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4189. {"status":404,"body":"Not found"} 
[2026-08-18 15:58:07] production.INFO: ClassifyAndScoreCallJob: skipping recording 4189 — too short to classify (duration=21s, words=2).  
[2026-08-18 15:58:11] production.DEBUG: TwilioDialFallbackController: dial action {"CallSid":"CAf6a6d54fd0bdefb4e539854af8c98e15","DialCallSid":"CA840d42c6d1e490fdad5d0c6fb26dbb7e","DialCallStatus":"completed","DialCallDuration":"147"} 
[2026-08-18 15:58:21] production.INFO: AutoTranscribeRecordingJob: submitted recording 4190 → AssemblyAI 36c0092b-332a-4e2d-bd50-00e1b61d466a  
[2026-08-18 15:58:47] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 15:59:06] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-18 15:59:22] production.DEBUG: CheckTranscriptionStatusJob: recording 4190 → AssemblyAI status=completed (check #0)  
[2026-08-18 15:59:22] production.INFO: CheckTranscriptionStatusJob: completed for recording 4190 after 0 checks.  
[2026-08-18 15:59:22] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4190. {"status":404,"body":"Not found"} 
[2026-08-18 15:59:23] production.DEBUG: ClassifyAndScoreCallJob: classification=follow_up for recording 4190  
[2026-08-18 15:59:42] production.INFO: AutoTranscribeRecordingJob: submitted recording 4191 → AssemblyAI 851f4ef0-ff91-4893-878e-8c4aed92db04  
[2026-08-18 16:00:02] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-18 16:00:11] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 16:00:42] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-18 16:00:43] production.DEBUG: CheckTranscriptionStatusJob: recording 4191 → AssemblyAI status=completed (check #0)  
[2026-08-18 16:00:43] production.INFO: CheckTranscriptionStatusJob: completed for recording 4191 after 0 checks.  
[2026-08-18 16:00:43] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4191. {"status":404,"body":"Not found"} 
[2026-08-18 16:00:44] production.DEBUG: ClassifyAndScoreCallJob: classification=initial for recording 4191  
[2026-08-18 16:01:01] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-18 16:01:22] production.DEBUG: ClassifyAndScoreCallJob: scorer returned for recording 4191. {"total_score":4,"risk_rating":"high_risk","has_sections":true} 
[2026-08-18 16:01:27] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-08-18 16:01:43] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-18 16:01:46] production.DEBUG: temp/dsar-merged-7ceb4e2d-c76e-4647-bba2-7a1fbabd08b8.pdf  
[2026-08-18 16:01:48] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-08-18 16:02:25] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} 
[2026-08-18 16:02:28] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-18 16:05:12] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_1"} 
[2026-08-18 16:05:46] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 16:06:04] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0APGWQQVA4ZNGT8098PY6DH"} 
[2026-08-18 16:06:05] production.INFO: eSign webhook unmatched document {"document_id":"01M0APGWQQVA4ZNGT8098PY6DH"} 
[2026-08-18 16:06:05] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0APGWSRXPYVW3X4WFEN9G5X"} 
[2026-08-18 16:06:05] production.INFO: eSign webhook unmatched document {"document_id":"01M0APGWSRXPYVW3X4WFEN9G5X"} 
[2026-08-18 16:06:06] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0APGWT8EY55W7N1SC19N4CN"} 
[2026-08-18 16:06:06] production.INFO: eSign webhook unmatched document {"document_id":"01M0APGWT8EY55W7N1SC19N4CN"} 
[2026-08-18 16:06:06] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0APGWTSQQMM0H2M2MSQHEDH"} 
[2026-08-18 16:06:06] production.INFO: eSign webhook unmatched document {"document_id":"01M0APGWTSQQMM0H2M2MSQHEDH"} 
[2026-08-18 16:06:07] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0APGWXFEWPE1CHFKMW9172Y"} 
[2026-08-18 16:06:07] production.INFO: eSign webhook unmatched document {"document_id":"01M0APGWXFEWPE1CHFKMW9172Y"} 
[2026-08-18 16:06:08] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0APGWYBKWD1F2KSG3S8TQWP"} 
[2026-08-18 16:06:08] production.INFO: eSign webhook unmatched document {"document_id":"01M0APGWYBKWD1F2KSG3S8TQWP"} 
[2026-08-18 16:06:08] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_1"} 
[2026-08-18 16:06:08] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0APGWYWESZECB8F301GM90A"} 
[2026-08-18 16:06:08] production.INFO: eSign webhook unmatched document {"document_id":"01M0APGWYWESZECB8F301GM90A"} 
[2026-08-18 16:06:14] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} 
[2026-08-18 16:06:15] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0APGWQQVA4ZNGT8098PY6DH"} 
[2026-08-18 16:06:15] production.INFO: eSign webhook unmatched document {"document_id":"01M0APGWQQVA4ZNGT8098PY6DH"} 
[2026-08-18 16:06:16] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0APGWSRXPYVW3X4WFEN9G5X"} 
[2026-08-18 16:06:16] production.INFO: eSign webhook unmatched document {"document_id":"01M0APGWSRXPYVW3X4WFEN9G5X"} 
[2026-08-18 16:06:16] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0APGWT8EY55W7N1SC19N4CN"} 
[2026-08-18 16:06:16] production.INFO: eSign webhook unmatched document {"document_id":"01M0APGWT8EY55W7N1SC19N4CN"} 
[2026-08-18 16:06:19] production.DEBUG: Twilio Request {"Called":"+441615700550","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":null,"ToZip":null,"CallSid":"CA87ffd2c13a5c1f2dac21d47c9d5623aa","To":"+441615700550","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0E4N2ZmZDJjMTNhNWMxZjJkYWMyMWQ0N2M5ZDU2MjNhYSIsImZyb20iOiIrNDQ3NTY1NDk0NDE2IiwidG8iOiIrNDQxNjE1NzAwNTUwIiwiaWF0IjoiMTc4NzA2NTU3OCJ9.fVFbcJx2zLvzTCpJVtmCuMeQOLXnxn9tGLxqKmqZPhHjYYxsURbh2FyVOjGqdIuVX2hJGlg4GueprcLCi5jvdQ%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+447565494416","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+447565494416","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":null} 
[2026-08-18 16:06:20] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0APGWTSQQMM0H2M2MSQHEDH"} 
[2026-08-18 16:06:20] production.INFO: eSign webhook unmatched document {"document_id":"01M0APGWTSQQMM0H2M2MSQHEDH"} 
[2026-08-18 16:06:21] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0APGWXFEWPE1CHFKMW9172Y"} 
[2026-08-18 16:06:21] production.INFO: eSign webhook unmatched document {"document_id":"01M0APGWXFEWPE1CHFKMW9172Y"} 
[2026-08-18 16:06:21] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0APGWYBKWD1F2KSG3S8TQWP"} 
[2026-08-18 16:06:21] production.INFO: eSign webhook unmatched document {"document_id":"01M0APGWYBKWD1F2KSG3S8TQWP"} 
[2026-08-18 16:06:22] production.DEBUG: TwilioDialFallbackController: dial action {"CallSid":"CA87ffd2c13a5c1f2dac21d47c9d5623aa","DialCallSid":"CA9634fe0d77b350d0b063f90159da2af4","DialCallStatus":"no-answer","DialCallDuration":null} 
[2026-08-18 16:06:22] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0APGWYWESZECB8F301GM90A"} 
[2026-08-18 16:06:22] production.INFO: eSign webhook unmatched document {"document_id":"01M0APGWYWESZECB8F301GM90A"} 
[2026-08-18 16:06:34] production.INFO: eSign signing-link email: firing trigger (single request link) {"contract_request_id":1030,"documents":7,"has_signing_url":true} 
[2026-08-18 16:06:38] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01M0APGWQQVA4ZNGT8098PY6DH"} 
[2026-08-18 16:06:38] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01M0APGWSRXPYVW3X4WFEN9G5X"} 
[2026-08-18 16:06:39] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01M0APGWT8EY55W7N1SC19N4CN"} 
[2026-08-18 16:06:40] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01M0APGWTSQQMM0H2M2MSQHEDH"} 
[2026-08-18 16:06:40] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01M0APGWXFEWPE1CHFKMW9172Y"} 
[2026-08-18 16:06:41] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01M0APGWYBKWD1F2KSG3S8TQWP"} 
[2026-08-18 16:06:42] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01M0APGWYWESZECB8F301GM90A"} 
[2026-08-18 16:07:15] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0APGWQQVA4ZNGT8098PY6DH"} 
[2026-08-18 16:07:19] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0APGWSRXPYVW3X4WFEN9G5X"} 
[2026-08-18 16:07:20] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0APGWT8EY55W7N1SC19N4CN"} 
[2026-08-18 16:07:20] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0APGWTSQQMM0H2M2MSQHEDH"} 
[2026-08-18 16:07:24] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0APGWXFEWPE1CHFKMW9172Y"} 
[2026-08-18 16:07:25] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0APGWYBKWD1F2KSG3S8TQWP"} 
[2026-08-18 16:07:25] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0APGWYWESZECB8F301GM90A"} 
[2026-08-18 16:07:41] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-18 16:09:07] production.INFO: AutoTranscribeRecordingJob: submitted recording 4192 → AssemblyAI 6ab34e3b-058f-4c6d-95c9-03a84d75ebdf  
[2026-08-18 16:09:33] production.INFO: AutoTranscribeRecordingJob: submitted recording 4193 → AssemblyAI 52bf1326-c332-4d02-9802-e7976f2a96bc  
[2026-08-18 16:10:04] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 16:10:09] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 16:10:10] production.DEBUG: CheckTranscriptionStatusJob: recording 4192 → AssemblyAI status=completed (check #0)  
[2026-08-18 16:10:10] production.INFO: CheckTranscriptionStatusJob: completed for recording 4192 after 0 checks.  
[2026-08-18 16:10:10] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4192. {"status":404,"body":"Not found"} 
[2026-08-18 16:10:11] production.DEBUG: ClassifyAndScoreCallJob: classification=initial for recording 4192  
[2026-08-18 16:10:14] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} 
[2026-08-18 16:10:22] production.INFO: AutoTranscribeRecordingJob: submitted recording 4192 → AssemblyAI 3d2d500a-2348-4688-a828-c29a4ca2038b  
[2026-08-18 16:10:26] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_28","CallStatus":"ringing","From":"client:agent_production_28","CallSid":"CA0ae55e8fbeba4ed16d0779c28e650367","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6051"} 
[2026-08-18 16:10:26] production.DEBUG: TwilioController: handleOutbound {"call_id":6051,"CallSid":"CA0ae55e8fbeba4ed16d0779c28e650367","From":"client:agent_production_28","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_28","CallStatus":"ringing","From":"client:agent_production_28","CallSid":"CA0ae55e8fbeba4ed16d0779c28e650367","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6051"}} 
[2026-08-18 16:10:36] production.DEBUG: CheckTranscriptionStatusJob: recording 4193 → AssemblyAI status=completed (check #0)  
[2026-08-18 16:10:36] production.INFO: CheckTranscriptionStatusJob: completed for recording 4193 after 0 checks.  
[2026-08-18 16:10:37] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4193. {"status":404,"body":"Not found"} 
[2026-08-18 16:10:37] production.DEBUG: ClassifyAndScoreCallJob: recording 4193 marked 'initial' by agent disposition; skipping classifier.  
[2026-08-18 16:11:02] production.DEBUG: ClassifyAndScoreCallJob: scorer returned for recording 4192. {"total_score":33,"risk_rating":"high_risk","has_sections":true} 
[2026-08-18 16:11:25] production.DEBUG: CheckTranscriptionStatusJob: recording 4192 → AssemblyAI status=completed (check #0)  
[2026-08-18 16:11:25] production.INFO: CheckTranscriptionStatusJob: completed for recording 4192 after 0 checks.  
[2026-08-18 16:11:26] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4192. {"status":404,"body":"Not found"} 
[2026-08-18 16:11:26] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 16:11:28] production.DEBUG: ClassifyAndScoreCallJob: classification=initial for recording 4192  
[2026-08-18 16:11:31] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 11577 (Solicitors document verification proforma.docx).  
[2026-08-18 16:11:31] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 11578 (Verifying your identity - Application received from Solicitor.pdf).  
[2026-08-18 16:11:34] production.INFO: ClassifyInboundEmailJob: message 19102 classified as 'generic' (high).  
[2026-08-18 16:11:45] production.DEBUG: ClassifyAndScoreCallJob: scorer returned for recording 4193. {"total_score":72,"risk_rating":"compliance_concern","has_sections":true} 
[2026-08-18 16:12:06] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} 
[2026-08-18 16:12:18] production.DEBUG: ClassifyAndScoreCallJob: scorer returned for recording 4192. {"total_score":38,"risk_rating":"high_risk","has_sections":true} 
[2026-08-18 16:12:50] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAbd9a8d23563fe3b1377fe3e34a40c269","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6052"} 
[2026-08-18 16:12:50] production.DEBUG: TwilioController: handleOutbound {"call_id":6052,"CallSid":"CAbd9a8d23563fe3b1377fe3e34a40c269","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAbd9a8d23563fe3b1377fe3e34a40c269","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6052"}} 
[2026-08-18 16:12:53] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-18 16:13:12] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-18 16:13:40] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-18 16:13:41] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-18 16:13:47] production.INFO: AutoTranscribeRecordingJob: submitted recording 4194 → AssemblyAI b1b53db1-5dab-42c2-9387-1c1e30c3f80b  
[2026-08-18 16:14:41] production.DEBUG: eSign webhook received {"event":"document.viewed","document_id":"01M0APGWQQVA4ZNGT8098PY6DH"} 
[2026-08-18 16:14:42] production.DEBUG: eSign webhook received {"event":"document.viewed","document_id":"01M0APGWSRXPYVW3X4WFEN9G5X"} 
[2026-08-18 16:14:43] production.DEBUG: eSign webhook received {"event":"document.viewed","document_id":"01M0APGWT8EY55W7N1SC19N4CN"} 
[2026-08-18 16:14:43] production.DEBUG: eSign webhook received {"event":"document.viewed","document_id":"01M0APGWTSQQMM0H2M2MSQHEDH"} 
[2026-08-18 16:14:44] production.DEBUG: eSign webhook received {"event":"document.viewed","document_id":"01M0APGWXFEWPE1CHFKMW9172Y"} 
[2026-08-18 16:14:45] production.DEBUG: eSign webhook received {"event":"document.viewed","document_id":"01M0APGWYBKWD1F2KSG3S8TQWP"} 
[2026-08-18 16:14:45] production.DEBUG: eSign webhook received {"event":"document.viewed","document_id":"01M0APGWYWESZECB8F301GM90A"} 
[2026-08-18 16:14:46] production.DEBUG: eSign webhook received {"event":"document.signed","document_id":"01M0APGWQQVA4ZNGT8098PY6DH"} 
[2026-08-18 16:14:47] production.DEBUG: eSign webhook received {"event":"document.signed","document_id":"01M0APGWSRXPYVW3X4WFEN9G5X"} 
[2026-08-18 16:14:47] production.DEBUG: CheckTranscriptionStatusJob: recording 4194 → AssemblyAI status=completed (check #0)  
[2026-08-18 16:14:47] production.INFO: CheckTranscriptionStatusJob: completed for recording 4194 after 0 checks.  
[2026-08-18 16:14:47] production.DEBUG: eSign webhook received {"event":"document.signed","document_id":"01M0APGWT8EY55W7N1SC19N4CN"} 
[2026-08-18 16:14:48] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4194. {"status":404,"body":"Not found"} 
[2026-08-18 16:14:48] production.INFO: ClassifyAndScoreCallJob: skipping recording 4194 — too short to classify (duration=26s, words=68).  
[2026-08-18 16:14:48] production.DEBUG: eSign webhook received {"event":"document.signed","document_id":"01M0APGWTSQQMM0H2M2MSQHEDH"} 
[2026-08-18 16:14:49] production.DEBUG: eSign webhook received {"event":"document.signed","document_id":"01M0APGWXFEWPE1CHFKMW9172Y"} 
[2026-08-18 16:14:50] production.DEBUG: eSign webhook received {"event":"document.signed","document_id":"01M0APGWYBKWD1F2KSG3S8TQWP"} 
[2026-08-18 16:14:50] production.DEBUG: eSign webhook received {"event":"document.signed","document_id":"01M0APGWYWESZECB8F301GM90A"} 
[2026-08-18 16:14:51] production.DEBUG: eSign webhook received {"event":"certificate.generated","document_id":"01M0APGWQQVA4ZNGT8098PY6DH"} 
[2026-08-18 16:14:52] production.DEBUG: eSign webhook received {"event":"document.completed","document_id":"01M0APGWQQVA4ZNGT8098PY6DH"} 
[2026-08-18 16:14:53] production.DEBUG: eSign webhook received {"event":"certificate.generated","document_id":"01M0APGWSRXPYVW3X4WFEN9G5X"} 
[2026-08-18 16:14:53] production.DEBUG: eSign webhook received {"event":"document.completed","document_id":"01M0APGWSRXPYVW3X4WFEN9G5X"} 
[2026-08-18 16:14:54] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAf5540a5d5573e53eb3fe2acae17c355e","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6053"} 
[2026-08-18 16:14:54] production.DEBUG: TwilioController: handleOutbound {"call_id":6053,"CallSid":"CAf5540a5d5573e53eb3fe2acae17c355e","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAf5540a5d5573e53eb3fe2acae17c355e","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6053"}} 
[2026-08-18 16:14:54] production.DEBUG: eSign webhook received {"event":"certificate.generated","document_id":"01M0APGWT8EY55W7N1SC19N4CN"} 
[2026-08-18 16:14:55] production.DEBUG: eSign webhook received {"event":"document.completed","document_id":"01M0APGWT8EY55W7N1SC19N4CN"} 
[2026-08-18 16:14:56] production.DEBUG: eSign webhook received {"event":"certificate.generated","document_id":"01M0APGWTSQQMM0H2M2MSQHEDH"} 
[2026-08-18 16:14:56] production.DEBUG: eSign webhook received {"event":"document.completed","document_id":"01M0APGWTSQQMM0H2M2MSQHEDH"} 
[2026-08-18 16:14:57] production.DEBUG: eSign webhook received {"event":"certificate.generated","document_id":"01M0APGWXFEWPE1CHFKMW9172Y"} 
[2026-08-18 16:14:58] production.DEBUG: eSign webhook received {"event":"document.completed","document_id":"01M0APGWXFEWPE1CHFKMW9172Y"} 
[2026-08-18 16:14:59] production.DEBUG: eSign webhook received {"event":"certificate.generated","document_id":"01M0APGWYBKWD1F2KSG3S8TQWP"} 
[2026-08-18 16:14:59] production.DEBUG: eSign webhook received {"event":"document.completed","document_id":"01M0APGWYBKWD1F2KSG3S8TQWP"} 
[2026-08-18 16:15:00] production.DEBUG: eSign webhook received {"event":"certificate.generated","document_id":"01M0APGWYWESZECB8F301GM90A"} 
[2026-08-18 16:15:01] production.DEBUG: eSign webhook received {"event":"document.completed","document_id":"01M0APGWYWESZECB8F301GM90A"} 
[2026-08-18 16:15:02] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.26] with payload:
{
    "type": "App\\Notifications\\InitialDocumentsSignedNotification",
    "title": "Initial documents e-signed",
    "message": "Mr Alan Kennedy e-signed 7 documents",
    "client_id": 1458,
    "client_name": "Mr Alan Kennedy",
    "documents": [
        "LOA",
        "Client Care Letter",
        "CFA",
        "Part 1",
        "Part 2",
        "Part 2 Extra",
        "Part 2 Extra"
    ],
    "id": "ffb401e7-c2a2-46ac-a0ca-b0c87aaa20bc",
    "socket": null
}  
[2026-08-18 16:15:13] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAc5d742639f1e3cf6617f3f9242278ee2","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6054"} 
[2026-08-18 16:15:13] production.DEBUG: TwilioController: handleOutbound {"call_id":6054,"CallSid":"CAc5d742639f1e3cf6617f3f9242278ee2","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAc5d742639f1e3cf6617f3f9242278ee2","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6054"}} 
[2026-08-18 16:15:27] production.INFO: AutoTranscribeRecordingJob: submitted recording 4195 → AssemblyAI daebbe44-1d74-4e0c-a8c5-1fea09797986  
[2026-08-18 16:15:47] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA5687303ba73c5bed6190be017730daf0","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6055"} 
[2026-08-18 16:15:47] production.DEBUG: TwilioController: handleOutbound {"call_id":6055,"CallSid":"CA5687303ba73c5bed6190be017730daf0","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA5687303ba73c5bed6190be017730daf0","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6055"}} 
[2026-08-18 16:16:10] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 16:16:27] production.DEBUG: CheckTranscriptionStatusJob: recording 4195 → AssemblyAI status=completed (check #0)  
[2026-08-18 16:16:27] production.INFO: CheckTranscriptionStatusJob: completed for recording 4195 after 0 checks.  
[2026-08-18 16:16:28] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4195. {"status":404,"body":"Not found"} 
[2026-08-18 16:16:28] production.INFO: ClassifyAndScoreCallJob: skipping recording 4195 — too short to classify (duration=24s, words=69).  
[2026-08-18 16:16:41] production.INFO: AutoTranscribeRecordingJob: submitted recording 4196 → AssemblyAI 734bfc43-61cf-4561-a3bd-30d836b31e7d  
[2026-08-18 16:17:05] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0AN2R34QK6E55QJJQE8VBEW"} 
[2026-08-18 16:17:05] production.INFO: eSign webhook unmatched document {"document_id":"01M0AN2R34QK6E55QJJQE8VBEW"} 
[2026-08-18 16:17:09] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0AN2R4ZV3R520C973HJX5NB"} 
[2026-08-18 16:17:09] production.INFO: eSign webhook unmatched document {"document_id":"01M0AN2R4ZV3R520C973HJX5NB"} 
[2026-08-18 16:17:09] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAbee06b9cb5bf58b1daae91bec01af5da","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6056"} 
[2026-08-18 16:17:09] production.DEBUG: TwilioController: handleOutbound {"call_id":6056,"CallSid":"CAbee06b9cb5bf58b1daae91bec01af5da","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAbee06b9cb5bf58b1daae91bec01af5da","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6056"}} 
[2026-08-18 16:17:12] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0AN2R5DMGRMG2EXND64GDG6"} 
[2026-08-18 16:17:12] production.INFO: eSign webhook unmatched document {"document_id":"01M0AN2R5DMGRMG2EXND64GDG6"} 
[2026-08-18 16:17:13] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0AN2R5VM49PXW6NW3R29F50"} 
[2026-08-18 16:17:13] production.INFO: eSign webhook unmatched document {"document_id":"01M0AN2R5VM49PXW6NW3R29F50"} 
[2026-08-18 16:17:13] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0AN2R7ZQ47XEF0YXYJ4XB42"} 
[2026-08-18 16:17:14] production.INFO: eSign webhook unmatched document {"document_id":"01M0AN2R7ZQ47XEF0YXYJ4XB42"} 
[2026-08-18 16:17:14] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0AN2R8VFYVJZZNN7B1QYW9A"} 
[2026-08-18 16:17:14] production.INFO: eSign webhook unmatched document {"document_id":"01M0AN2R8VFYVJZZNN7B1QYW9A"} 
[2026-08-18 16:17:15] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0AN2R9BFQSGB6ZRQ6YA156V"} 
[2026-08-18 16:17:15] production.INFO: eSign webhook unmatched document {"document_id":"01M0AN2R9BFQSGB6ZRQ6YA156V"} 
[2026-08-18 16:17:15] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0AN2R9W8GWE0JWAGD2HMKYJ"} 
[2026-08-18 16:17:15] production.INFO: eSign webhook unmatched document {"document_id":"01M0AN2R9W8GWE0JWAGD2HMKYJ"} 
[2026-08-18 16:17:16] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0AN2RAHRVKADDHP89GPJF7H"} 
[2026-08-18 16:17:16] production.INFO: eSign webhook unmatched document {"document_id":"01M0AN2RAHRVKADDHP89GPJF7H"} 
[2026-08-18 16:17:33] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-18 16:17:42] production.DEBUG: CheckTranscriptionStatusJob: recording 4196 → AssemblyAI status=completed (check #0)  
[2026-08-18 16:17:42] production.INFO: CheckTranscriptionStatusJob: completed for recording 4196 after 0 checks.  
[2026-08-18 16:17:43] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4196. {"status":404,"body":"Not found"} 
[2026-08-18 16:17:43] production.INFO: ClassifyAndScoreCallJob: skipping recording 4196 — too short to classify (duration=25s, words=68).  
[2026-08-18 16:17:44] production.INFO: AutoTranscribeRecordingJob: submitted recording 4197 → AssemblyAI db33aed9-5611-4ee5-9326-81c3f4a29fb9  
[2026-08-18 16:18:02] production.INFO: AutoTranscribeRecordingJob: submitted recording 4198 → AssemblyAI 49b1ac1b-2356-4e06-add6-bad5c0f3eb58  
[2026-08-18 16:18:44] production.DEBUG: CheckTranscriptionStatusJob: recording 4197 → AssemblyAI status=completed (check #0)  
[2026-08-18 16:18:44] production.INFO: CheckTranscriptionStatusJob: completed for recording 4197 after 0 checks.  
[2026-08-18 16:18:45] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4197. {"status":404,"body":"Not found"} 
[2026-08-18 16:18:45] production.INFO: ClassifyAndScoreCallJob: skipping recording 4197 — too short to classify (duration=24s, words=67).  
[2026-08-18 16:18:47] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA0d1d1736bd9098338840346f21c5eecc","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6057"} 
[2026-08-18 16:18:47] production.DEBUG: TwilioController: handleOutbound {"call_id":6057,"CallSid":"CA0d1d1736bd9098338840346f21c5eecc","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA0d1d1736bd9098338840346f21c5eecc","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6057"}} 
[2026-08-18 16:18:53] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 16:19:04] production.DEBUG: CheckTranscriptionStatusJob: recording 4198 → AssemblyAI status=completed (check #0)  
[2026-08-18 16:19:04] production.INFO: CheckTranscriptionStatusJob: completed for recording 4198 after 0 checks.  
[2026-08-18 16:19:04] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4198. {"status":404,"body":"Not found"} 
[2026-08-18 16:19:05] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 4198  
[2026-08-18 16:19:23] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 16:19:49] production.INFO: AutoTranscribeRecordingJob: submitted recording 4199 → AssemblyAI 53709ace-5263-4da2-b06c-59cbaaecda01  
[2026-08-18 16:20:49] production.DEBUG: CheckTranscriptionStatusJob: recording 4199 → AssemblyAI status=completed (check #0)  
[2026-08-18 16:20:49] production.INFO: CheckTranscriptionStatusJob: completed for recording 4199 after 0 checks.  
[2026-08-18 16:20:50] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4199. {"status":404,"body":"Not found"} 
[2026-08-18 16:20:51] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 4199  
[2026-08-18 16:20:55] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA24a64e04806233c5080afaf47ac5d52c","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6058"} 
[2026-08-18 16:20:55] production.DEBUG: TwilioController: handleOutbound {"call_id":6058,"CallSid":"CA24a64e04806233c5080afaf47ac5d52c","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA24a64e04806233c5080afaf47ac5d52c","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6058"}} 
[2026-08-18 16:21:00] production.WARNING: Twilio webhook signature validation failed. {"url":"https://ha.fintrixor.co.uk/webhook/twilio/status","signature":"2hBr9UXefqoQcY8mOtpvjHF82gs=","params":["Called","ParentCallSid","ToState","CallerCountry","Direction","Timestamp","CallbackSource","SipResponseCode","CallerState","ToZip","SequenceNumber","CallSid","To","CallerZip","ToCountry","CalledZip","ApiVersion","CalledCity","CallStatus","Duration","From","CallDuration","AccountSid","CalledCountry","CallerCity","ToCity","FromCountry","Caller","FromCity","CalledState","ErrorCode","FromZip","ErrorMessage","FromState"]} 
[2026-08-18 16:21:23] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 16:21:28] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAe4f49d486dea32c03824431762d989c2","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6059"} 
[2026-08-18 16:21:28] production.DEBUG: TwilioController: handleOutbound {"call_id":6059,"CallSid":"CAe4f49d486dea32c03824431762d989c2","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAe4f49d486dea32c03824431762d989c2","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6059"}} 
[2026-08-18 16:21:30] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 16:21:33] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 16:21:36] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 16:21:39] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 16:21:50] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 16:21:53] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 16:22:05] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 16:22:09] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 16:22:12] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 16:22:16] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 16:22:20] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 16:22:22] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA7fd6c60206035b951888eb19272f682c","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6060"} 
[2026-08-18 16:22:22] production.DEBUG: TwilioController: handleOutbound {"call_id":6060,"CallSid":"CA7fd6c60206035b951888eb19272f682c","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA7fd6c60206035b951888eb19272f682c","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6060"}} 
[2026-08-18 16:22:25] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 16:22:32] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} 
[2026-08-18 16:23:06] production.INFO: AutoTranscribeRecordingJob: submitted recording 4200 → AssemblyAI bdaac370-2c22-4a66-9c40-0bc6a8e7e7d5  
[2026-08-18 16:24:04] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAf82ebcb137095f6acbd956ef31f1f587","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6061"} 
[2026-08-18 16:24:04] production.DEBUG: TwilioController: handleOutbound {"call_id":6061,"CallSid":"CAf82ebcb137095f6acbd956ef31f1f587","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAf82ebcb137095f6acbd956ef31f1f587","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6061"}} 
[2026-08-18 16:24:07] production.DEBUG: CheckTranscriptionStatusJob: recording 4200 → AssemblyAI status=completed (check #0)  
[2026-08-18 16:24:07] production.INFO: CheckTranscriptionStatusJob: completed for recording 4200 after 0 checks.  
[2026-08-18 16:24:07] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4200. {"status":404,"body":"Not found"} 
[2026-08-18 16:24:07] production.INFO: ClassifyAndScoreCallJob: skipping recording 4200 — too short to classify (duration=18s, words=47).  
[2026-08-18 16:24:15] production.INFO: ClassifyInboundEmailJob: message 19121 classified as 'dsar_response' (high).  
[2026-08-18 16:24:17] production.INFO: FindRelatedDsarJob: message 19121 — dsar_ref='', inst_ref=''.  
[2026-08-18 16:24:31] production.INFO: FindRelatedDsarJob: message 19121 — AI matcher dsar_id=, confidence=low.  
[2026-08-18 16:24:33] production.INFO: FindRelatedDsarJob: message 19121 response_type=acknowledgement.  
[2026-08-18 16:24:33] production.INFO: FindRelatedDsarJob: message 19121 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none).  
[2026-08-18 16:25:00] production.INFO: AutoTranscribeRecordingJob: submitted recording 4201 → AssemblyAI a3b66853-99ab-482e-ae2b-45887841557a  
[2026-08-18 16:25:10] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA8654486b28885e069244ba353619deea","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6062"} 
[2026-08-18 16:25:10] production.DEBUG: TwilioController: handleOutbound {"call_id":6062,"CallSid":"CA8654486b28885e069244ba353619deea","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA8654486b28885e069244ba353619deea","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6062"}} 
[2026-08-18 16:26:02] production.DEBUG: CheckTranscriptionStatusJob: recording 4201 → AssemblyAI status=completed (check #0)  
[2026-08-18 16:26:02] production.INFO: CheckTranscriptionStatusJob: completed for recording 4201 after 0 checks.  
[2026-08-18 16:26:02] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4201. {"status":404,"body":"Not found"} 
[2026-08-18 16:26:02] production.INFO: ClassifyAndScoreCallJob: skipping recording 4201 — too short to classify (duration=24s, words=45).  
[2026-08-18 16:26:04] production.INFO: AutoTranscribeRecordingJob: submitted recording 4202 → AssemblyAI 56d29142-4df9-4c5a-8b33-53d7f53f9b6d  
[2026-08-18 16:26:15] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAc3210315440037c203d70b91a452e600","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6063"} 
[2026-08-18 16:26:15] production.DEBUG: TwilioController: handleOutbound {"call_id":6063,"CallSid":"CAc3210315440037c203d70b91a452e600","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAc3210315440037c203d70b91a452e600","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6063"}} 
[2026-08-18 16:26:17] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-18 16:27:05] production.DEBUG: CheckTranscriptionStatusJob: recording 4202 → AssemblyAI status=completed (check #0)  
[2026-08-18 16:27:05] production.INFO: CheckTranscriptionStatusJob: completed for recording 4202 after 0 checks.  
[2026-08-18 16:27:05] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4202. {"status":404,"body":"Not found"} 
[2026-08-18 16:27:05] production.INFO: ClassifyAndScoreCallJob: skipping recording 4202 — too short to classify (duration=23s, words=71).  
[2026-08-18 16:27:14] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 16:27:19] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 16:27:23] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 16:27:25] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 16:27:29] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 11584 (20260818-DP8630355-MMAL-AckLetter.docx).  
[2026-08-18 16:27:30] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-18 16:27:32] production.INFO: ClassifyInboundEmailJob: message 19128 classified as 'dsar_response' (high).  
[2026-08-18 16:27:32] production.INFO: FindRelatedDsarJob: message 19128 matched via regex reference 'DSAR-20260813-EDD883' → DSAR 4221.  
[2026-08-18 16:27:34] production.INFO: FindRelatedDsarJob: message 19128 response_type=delay_notice.  
[2026-08-18 16:27:34] production.INFO: FindRelatedDsarJob: message 19128 → triage_queue=dsar_updates (response_type=delay_notice, dsar_id=4221).  
[2026-08-18 16:27:34] production.INFO: FindRelatedDsarJob: message 19128 auto-set DSAR 4221 status → acknowledged (response_type=delay_notice).  
[2026-08-18 16:28:39] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} 
[2026-08-18 16:29:49] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-18 16:31:09] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-18 16:31:10] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_29","CallStatus":"ringing","From":"client:agent_production_29","CallSid":"CA23a6d579b50dd9cb64d5174d1231a539","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6064"} 
[2026-08-18 16:31:10] production.DEBUG: TwilioController: handleOutbound {"call_id":6064,"CallSid":"CA23a6d579b50dd9cb64d5174d1231a539","From":"client:agent_production_29","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_29","CallStatus":"ringing","From":"client:agent_production_29","CallSid":"CA23a6d579b50dd9cb64d5174d1231a539","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6064"}} 
[2026-08-18 16:31:10] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 16:31:23] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA76d4a294ff7b425628f05040795bfb81","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6065"} 
[2026-08-18 16:31:23] production.DEBUG: TwilioController: handleOutbound {"call_id":6065,"CallSid":"CA76d4a294ff7b425628f05040795bfb81","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA76d4a294ff7b425628f05040795bfb81","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6065"}} 
[2026-08-18 16:31:38] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-18 16:32:01] production.INFO: AutoTranscribeRecordingJob: submitted recording 4203 → AssemblyAI 61603155-60be-49bc-8120-8fbd98f7995b  
[2026-08-18 16:32:15] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAc737a5447960abd23d803f0c340c93c0","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6066"} 
[2026-08-18 16:32:15] production.DEBUG: TwilioController: handleOutbound {"call_id":6066,"CallSid":"CAc737a5447960abd23d803f0c340c93c0","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAc737a5447960abd23d803f0c340c93c0","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6066"}} 
[2026-08-18 16:32:55] production.INFO: AutoTranscribeRecordingJob: submitted recording 4204 → AssemblyAI 10e5d6f2-0005-4b92-98e9-53eaa4010e07  
[2026-08-18 16:32:59] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA4e41e52e49d2e29de36ae769d4d577e4","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6067"} 
[2026-08-18 16:32:59] production.DEBUG: TwilioController: handleOutbound {"call_id":6067,"CallSid":"CA4e41e52e49d2e29de36ae769d4d577e4","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA4e41e52e49d2e29de36ae769d4d577e4","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6067"}} 
[2026-08-18 16:33:02] production.DEBUG: CheckTranscriptionStatusJob: recording 4203 → AssemblyAI status=completed (check #0)  
[2026-08-18 16:33:02] production.INFO: CheckTranscriptionStatusJob: completed for recording 4203 after 0 checks.  
[2026-08-18 16:33:03] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4203. {"status":404,"body":"Not found"} 
[2026-08-18 16:33:03] production.INFO: ClassifyAndScoreCallJob: skipping recording 4203 — too short to classify (duration=24s, words=72).  
[2026-08-18 16:33:57] production.DEBUG: CheckTranscriptionStatusJob: recording 4204 → AssemblyAI status=completed (check #0)  
[2026-08-18 16:33:57] production.INFO: CheckTranscriptionStatusJob: completed for recording 4204 after 0 checks.  
[2026-08-18 16:33:58] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4204. {"status":404,"body":"Not found"} 
[2026-08-18 16:33:58] production.INFO: ClassifyAndScoreCallJob: skipping recording 4204 — too short to classify (duration=22s, words=64).  
[2026-08-18 16:34:02] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA3123ac9ab18a3a0088115348247b950b","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6068"} 
[2026-08-18 16:34:02] production.DEBUG: TwilioController: handleOutbound {"call_id":6068,"CallSid":"CA3123ac9ab18a3a0088115348247b950b","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA3123ac9ab18a3a0088115348247b950b","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6068"}} 
[2026-08-18 16:34:03] production.INFO: AutoTranscribeRecordingJob: submitted recording 4205 → AssemblyAI ddde3f6c-f05e-4653-9321-8f5276a952dd  
[2026-08-18 16:34:56] production.INFO: AutoTranscribeRecordingJob: submitted recording 4206 → AssemblyAI 0d0aad90-f431-4ee6-a2e7-1d3494681a78  
[2026-08-18 16:34:56] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-08-18 16:34:59] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-08-18 16:35:03] production.DEBUG: CheckTranscriptionStatusJob: recording 4205 → AssemblyAI status=completed (check #0)  
[2026-08-18 16:35:03] production.INFO: CheckTranscriptionStatusJob: completed for recording 4205 after 0 checks.  
[2026-08-18 16:35:04] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4205. {"status":404,"body":"Not found"} 
[2026-08-18 16:35:05] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 4205  
[2026-08-18 16:35:57] production.DEBUG: CheckTranscriptionStatusJob: recording 4206 → AssemblyAI status=completed (check #0)  
[2026-08-18 16:35:57] production.INFO: CheckTranscriptionStatusJob: completed for recording 4206 after 0 checks.  
[2026-08-18 16:35:57] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4206. {"status":404,"body":"Not found"} 
[2026-08-18 16:35:57] production.INFO: ClassifyAndScoreCallJob: skipping recording 4206 — too short to classify (duration=24s, words=66).  
[2026-08-18 16:36:14] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-18 16:36:47] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_3","CallStatus":"ringing","From":"client:agent_production_3","CallSid":"CA64dcfde71afa3240d6cdf9210f19a7bb","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6069"} 
[2026-08-18 16:36:47] production.DEBUG: TwilioController: handleOutbound {"call_id":6069,"CallSid":"CA64dcfde71afa3240d6cdf9210f19a7bb","From":"client:agent_production_3","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_3","CallStatus":"ringing","From":"client:agent_production_3","CallSid":"CA64dcfde71afa3240d6cdf9210f19a7bb","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6069"}} 
[2026-08-18 16:38:58] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-18 16:39:04] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-18 16:39:39] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0ARECF7K9FTAVTP9TBBNGNB"} 
[2026-08-18 16:39:39] production.INFO: eSign webhook unmatched document {"document_id":"01M0ARECF7K9FTAVTP9TBBNGNB"} 
[2026-08-18 16:39:47] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_3","CallStatus":"ringing","From":"client:agent_production_3","CallSid":"CAdeac0b8a34864d622f77709ff1cb61e1","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6070"} 
[2026-08-18 16:39:47] production.DEBUG: TwilioController: handleOutbound {"call_id":6070,"CallSid":"CAdeac0b8a34864d622f77709ff1cb61e1","From":"client:agent_production_3","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_3","CallStatus":"ringing","From":"client:agent_production_3","CallSid":"CAdeac0b8a34864d622f77709ff1cb61e1","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6070"}} 
[2026-08-18 16:39:52] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0ARECF7K9FTAVTP9TBBNGNB"} 
[2026-08-18 16:39:52] production.INFO: eSign webhook unmatched document {"document_id":"01M0ARECF7K9FTAVTP9TBBNGNB"} 
[2026-08-18 16:40:21] production.INFO: eSign signing-link email: firing trigger (single request link) {"contract_request_id":1031,"documents":1,"has_signing_url":true} 
[2026-08-18 16:40:22] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01M0ARECF7K9FTAVTP9TBBNGNB"} 
[2026-08-18 16:40:27] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA4e22c41aed6e95ae15eb2297cd32f203","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6071"} 
[2026-08-18 16:40:27] production.DEBUG: TwilioController: handleOutbound {"call_id":6071,"CallSid":"CA4e22c41aed6e95ae15eb2297cd32f203","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA4e22c41aed6e95ae15eb2297cd32f203","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6071"}} 
[2026-08-18 16:40:53] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0ARECF7K9FTAVTP9TBBNGNB"} 
[2026-08-18 16:41:12] production.INFO: AutoTranscribeRecordingJob: submitted recording 4207 → AssemblyAI 44f3f1c8-6142-476b-b2c8-610d5283a79a  
[2026-08-18 16:42:13] production.DEBUG: CheckTranscriptionStatusJob: recording 4207 → AssemblyAI status=completed (check #0)  
[2026-08-18 16:42:13] production.INFO: CheckTranscriptionStatusJob: completed for recording 4207 after 0 checks.  
[2026-08-18 16:42:13] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4207. {"status":404,"body":"Not found"} 
[2026-08-18 16:42:14] production.DEBUG: ClassifyAndScoreCallJob: classification=follow_up for recording 4207  
[2026-08-18 16:42:22] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-18 16:43:48] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-18 16:44:33] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0AFS76C9RSQSHQ5FT5AZ310"} 
[2026-08-18 16:44:33] production.INFO: eSign webhook unmatched document {"document_id":"01M0AFS76C9RSQSHQ5FT5AZ310"} 
[2026-08-18 16:46:30] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} 
[2026-08-18 16:46:57] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_3","CallStatus":"ringing","From":"client:agent_production_3","CallSid":"CA2a82f62db23ba872d8e453ec25abec43","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6072"} 
[2026-08-18 16:46:57] production.DEBUG: TwilioController: handleOutbound {"call_id":6072,"CallSid":"CA2a82f62db23ba872d8e453ec25abec43","From":"client:agent_production_3","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_3","CallStatus":"ringing","From":"client:agent_production_3","CallSid":"CA2a82f62db23ba872d8e453ec25abec43","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6072"}} 
[2026-08-18 16:47:35] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 11585 (Scotland's Redress Scheme - Survivor Application - Summary of Options - Download version.pdf).  
[2026-08-18 16:47:35] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 11586 (Verifying your identity - Application received from Solicitor.pdf).  
[2026-08-18 16:47:35] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 11587 (Scotland's Redress Scheme - Receipt of Application from your Solicitor.docx).  
[2026-08-18 16:47:37] production.INFO: ClassifyInboundEmailJob: message 19137 classified as 'generic' (high).  
[2026-08-18 16:48:19] production.INFO: AutoTranscribeRecordingJob: submitted recording 4208 → AssemblyAI 3bad9b36-84ba-411e-bc2d-a317c573b5a6  
[2026-08-18 16:49:19] production.DEBUG: CheckTranscriptionStatusJob: recording 4208 → AssemblyAI status=completed (check #0)  
[2026-08-18 16:49:19] production.INFO: CheckTranscriptionStatusJob: completed for recording 4208 after 0 checks.  
[2026-08-18 16:49:20] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4208. {"status":404,"body":"Not found"} 
[2026-08-18 16:49:21] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 4208  
[2026-08-18 16:52:07] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_32"} 
[2026-08-18 16:53:07] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_3","CallStatus":"ringing","From":"client:agent_production_3","CallSid":"CA0bb7d633790ea6b3e842369bda39bb74","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6073"} 
[2026-08-18 16:53:07] production.DEBUG: TwilioController: handleOutbound {"call_id":6073,"CallSid":"CA0bb7d633790ea6b3e842369bda39bb74","From":"client:agent_production_3","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_3","CallStatus":"ringing","From":"client:agent_production_3","CallSid":"CA0bb7d633790ea6b3e842369bda39bb74","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"6073"}} 
[2026-08-18 16:53:48] production.DEBUG: Twilio Request {"Called":"+441615700550","ToState":"Manchester","CallerCountry":"JE","Direction":"inbound","CallerState":null,"ToZip":null,"CallSid":"CA7a5d056efb5ec8ca1227c6c02a57073d","To":"+441615700550","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0E3YTVkMDU2ZWZiNWVjOGNhMTIyN2M2YzAyYTU3MDczZCIsImZyb20iOiIrNDQ3MzkxNjEzMjIxIiwidG8iOiIrNDQxNjE1NzAwNTUwIiwiaWF0IjoiMTc4NzA2ODQyNyJ9.sjWk5pqm_O6xKLJH42ADPhLpSag8oZShdET3gfO6ehLvLXBS2kZwtERdc-ZPAC4UwohtOhbfQ4pfzHN01lUtnA%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+447391613221","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"JE","Caller":"+447391613221","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":null} 
[2026-08-18 16:56:02] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-18 16:56:03] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-18 16:56:11] production.INFO: NotifyCaseHandlersOfEmailJob: ensured handler tasks for message 19137 (client 1126, 1 handler(s)).  
[2026-08-18 16:56:20] production.INFO: NotifyCaseHandlersOfEmailJob: ensured handler tasks for message 19085 (client 1236, 1 handler(s)).  
[2026-08-18 16:58:57] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-18 17:00:23] production.INFO: AutoTranscribeRecordingJob: submitted recording 4209 → AssemblyAI f1815dd8-b789-4249-8884-ea4947a35833  
[2026-08-18 17:01:24] production.DEBUG: CheckTranscriptionStatusJob: recording 4209 → AssemblyAI status=completed (check #0)  
[2026-08-18 17:01:24] production.INFO: CheckTranscriptionStatusJob: completed for recording 4209 after 0 checks.  
[2026-08-18 17:01:24] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4209. {"status":404,"body":"Not found"} 
[2026-08-18 17:01:26] production.DEBUG: ClassifyAndScoreCallJob: classification=follow_up for recording 4209  
[2026-08-18 17:01:38] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-08-18 17:05:03] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_1"} 
[2026-08-18 17:05:59] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_1"} 
[2026-08-18 17:20:19] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-18 17:27:53] production.DEBUG: Twilio Request {"Called":"+441615700550","ToState":"Manchester","CallerCountry":"JE","Direction":"inbound","CallerState":null,"ToZip":null,"CallSid":"CA90a8614a4d8ae9e355cee0cdc2471c5b","To":"+441615700550","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0E5MGE4NjE0YTRkOGFlOWUzNTVjZWUwY2RjMjQ3MWM1YiIsImZyb20iOiIrNDQ3MzkxNjEzMjIxIiwidG8iOiIrNDQxNjE1NzAwNTUwIiwiaWF0IjoiMTc4NzA3MDQ3MiJ9.6psBAUwZx9RJ-c4KJ89MtbU7gN0QVcTgxXvqKD_fNhBdNYHba9LBgNHP4_eWHlgM6-YUxVWLcIgsCmH8HijC4w%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+447391613221","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"JE","Caller":"+447391613221","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":null} 
[2026-08-18 17:28:04] production.DEBUG: Twilio Request {"Called":"+441615700550","ToState":"Manchester","CallerCountry":"JE","Direction":"inbound","CallerState":null,"ToZip":null,"CallSid":"CA49483d0e889ccd075dd0e643a675bb0d","To":"+441615700550","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0E0OTQ4M2QwZTg4OWNjZDA3NWRkMGU2NDNhNjc1YmIwZCIsImZyb20iOiIrNDQ3MzkxNjEzMjIxIiwidG8iOiIrNDQxNjE1NzAwNTUwIiwiaWF0IjoiMTc4NzA3MDQ4MyJ9.26AOjYw9Eahh89bMfLHpKb_fpV-t9VnlIrhNc7Z2tlzRL77pfSQ1dEa5E2d001cllwPq3WCd7a0RPXmZxI5_Uw%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+447391613221","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"JE","Caller":"+447391613221","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":null} 
[2026-08-18 17:32:51] production.INFO: NotifyCaseHandlersOfEmailJob: ensured handler tasks for message 19148 (client 90, 1 handler(s)).  
[2026-08-18 17:32:51] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.1] with payload:
{
    "type": "App\\Notifications\\InboundClientEmailNotification",
    "title": "New Email from Client",
    "message": "Re: MMA Legal Limited - Your Reference: 100090",
    "client_id": 90,
    "client_name": "Mr George Martin Mcghee",
    "message_id": 19148,
    "id": "a9f23660-b625-4c0c-8b51-1a26652a3edb",
    "socket": null
}  
[2026-08-18 17:32:51] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.2] with payload:
{
    "type": "App\\Notifications\\InboundClientEmailNotification",
    "title": "New Email from Client",
    "message": "Re: MMA Legal Limited - Your Reference: 100090",
    "client_id": 90,
    "client_name": "Mr George Martin Mcghee",
    "message_id": 19148,
    "id": "983cb7c5-0393-4591-b497-fde813cf4ac1",
    "socket": null
}  
[2026-08-18 17:32:51] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.3] with payload:
{
    "type": "App\\Notifications\\InboundClientEmailNotification",
    "title": "New Email from Client",
    "message": "Re: MMA Legal Limited - Your Reference: 100090",
    "client_id": 90,
    "client_name": "Mr George Martin Mcghee",
    "message_id": 19148,
    "id": "24da7ba8-add6-4edf-a3bc-760e484b2182",
    "socket": null
}  
[2026-08-18 17:32:51] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.4] with payload:
{
    "type": "App\\Notifications\\InboundClientEmailNotification",
    "title": "New Email from Client",
    "message": "Re: MMA Legal Limited - Your Reference: 100090",
    "client_id": 90,
    "client_name": "Mr George Martin Mcghee",
    "message_id": 19148,
    "id": "4ec75981-28e8-4d1f-909a-c34f8215c98f",
    "socket": null
}  
[2026-08-18 17:32:51] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.19] with payload:
{
    "type": "App\\Notifications\\InboundClientEmailNotification",
    "title": "New Email from Client",
    "message": "Re: MMA Legal Limited - Your Reference: 100090",
    "client_id": 90,
    "client_name": "Mr George Martin Mcghee",
    "message_id": 19148,
    "id": "74d985af-3a82-4bf9-bdb3-641b910a254a",
    "socket": null
}  
[2026-08-18 17:32:51] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.34] with payload:
{
    "type": "App\\Notifications\\InboundClientEmailNotification",
    "title": "New Email from Client",
    "message": "Re: MMA Legal Limited - Your Reference: 100090",
    "client_id": 90,
    "client_name": "Mr George Martin Mcghee",
    "message_id": 19148,
    "id": "c831b3c7-dca4-4b59-a84c-7577662c7a87",
    "socket": null
}  
[2026-08-18 17:32:51] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.20] with payload:
{
    "type": "App\\Notifications\\InboundClientEmailNotification",
    "title": "New Email from Client",
    "message": "Re: MMA Legal Limited - Your Reference: 100090",
    "client_id": 90,
    "client_name": "Mr George Martin Mcghee",
    "message_id": 19148,
    "id": "2e54fc34-3ef2-4819-a371-816ca04d0490",
    "socket": null
}  
[2026-08-18 17:32:51] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.40] with payload:
{
    "type": "App\\Notifications\\InboundClientEmailNotification",
    "title": "New Email from Client",
    "message": "Re: MMA Legal Limited - Your Reference: 100090",
    "client_id": 90,
    "client_name": "Mr George Martin Mcghee",
    "message_id": 19148,
    "id": "b4c759b1-f17d-46a5-a25b-84e10fc62b90",
    "socket": null
}  
[2026-08-18 17:32:52] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.41] with payload:
{
    "type": "App\\Notifications\\InboundClientEmailNotification",
    "title": "New Email from Client",
    "message": "Re: MMA Legal Limited - Your Reference: 100090",
    "client_id": 90,
    "client_name": "Mr George Martin Mcghee",
    "message_id": 19148,
    "id": "ace4d08c-9cfb-4be7-8471-74e0d57e759d",
    "socket": null
}  
[2026-08-18 17:32:54] production.INFO: ClassifyInboundEmailJob: message 19148 classified as 'generic' (high).  
[2026-08-18 17:33:38] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_7"} 
[2026-08-18 17:41:02] production.DEBUG: Twilio Request {"Called":"+441615700550","ToState":"Manchester","CallerCountry":"JE","Direction":"inbound","CallerState":null,"ToZip":null,"CallSid":"CA5677313de505455469669194f662f13a","To":"+441615700550","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0E1Njc3MzEzZGU1MDU0NTU0Njk2NjkxOTRmNjYyZjEzYSIsImZyb20iOiIrNDQ3MzkxNjEzMjIxIiwidG8iOiIrNDQxNjE1NzAwNTUwIiwiaWF0IjoiMTc4NzA3MTI2MSJ9.VeudVDq6XZpOZ8xCRkDSIn_5LLpyj96INOHzSu7Bs3zxzUieORIfs1TDILnUa0hvNWxD0lN1TxH_QftzbYwpVQ%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+447391613221","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"JE","Caller":"+447391613221","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":null} 
[2026-08-18 17:42:12] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-18 17:43:39] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-18 17:45:40] production.INFO: AutoTranscribeRecordingJob: submitted recording 4210 → AssemblyAI 05015607-c67c-49a8-8f51-0e2c4dd19dd3  
[2026-08-18 17:46:42] production.DEBUG: CheckTranscriptionStatusJob: recording 4210 → AssemblyAI status=completed (check #0)  
[2026-08-18 17:46:42] production.INFO: CheckTranscriptionStatusJob: completed for recording 4210 after 0 checks.  
[2026-08-18 17:46:43] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 4210. {"status":404,"body":"Not found"} 
[2026-08-18 17:46:44] production.DEBUG: ClassifyAndScoreCallJob: classification=initial for recording 4210  
[2026-08-18 17:47:50] production.DEBUG: ClassifyAndScoreCallJob: scorer returned for recording 4210. {"total_score":41,"risk_rating":"high_risk","has_sections":true} 
[2026-08-18 17:55:54] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-18 17:56:35] production.DEBUG: Twilio Request {"Called":"+441615700550","ToState":"Manchester","CallerCountry":"JE","Direction":"inbound","CallerState":null,"ToZip":null,"CallSid":"CA88bccd653807bed0560b7e04f7e3d5b9","To":"+441615700550","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0E4OGJjY2Q2NTM4MDdiZWQwNTYwYjdlMDRmN2UzZDViOSIsImZyb20iOiIrNDQ3MzkxNjEzMjIxIiwidG8iOiIrNDQxNjE1NzAwNTUwIiwiaWF0IjoiMTc4NzA3MjE5NCJ9.l6guwrsiJSb-uUMTIl6khOL4nhJzFO59ddKq4wWHL6W2_lE8n8S6APEtREjYcf9Cz0zN_ZFjydfKO3tXdv7QaA%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+447391613221","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"JE","Caller":"+447391613221","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":null} 
[2026-08-18 17:58:48] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} 
[2026-08-18 18:01:28] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-08-18 18:16:05] production.INFO: AutoTranscribeRecordingJob: submitted recording 4211 → AssemblyAI f726a801-363b-492a-94ca-983ed809169f  
[2026-08-18 18:17:05] production.DEBUG: CheckTranscriptionStatusJob: recording 4211 → AssemblyAI status=processing (check #0)  
[2026-08-18 18:17:08] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0AN2R34QK6E55QJJQE8VBEW"} 
[2026-08-18 18:17:08] production.INFO: eSign webhook unmatched document {"document_id":"01M0AN2R34QK6E55QJJQE8VBEW"} 
[2026-08-18 18:17:12] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0AN2R4ZV3R520C973HJX5NB"} 
[2026-08-18 18:17:12] production.INFO: eSign webhook unmatched document {"document_id":"01M0AN2R4ZV3R520C973HJX5NB"} 
[2026-08-18 18:17:12] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0AN2R5DMGRMG2EXND64GDG6"} 
[2026-08-18 18:17:12] production.INFO: eSign webhook unmatched document {"document_id":"01M0AN2R5DMGRMG2EXND64GDG6"} 
[2026-08-18 18:17:16] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0AN2R5VM49PXW6NW3R29F50"} 
[2026-08-18 18:17:16] production.INFO: eSign webhook unmatched document {"document_id":"01M0AN2R5VM49PXW6NW3R29F50"} 
[2026-08-18 18:17:17] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0AN2R7ZQ47XEF0YXYJ4XB42"} 
[2026-08-18 18:17:17] production.INFO: eSign webhook unmatched document {"document_id":"01M0AN2R7ZQ47XEF0YXYJ4XB42"} 
[2026-08-18 18:17:17] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0AN2R8VFYVJZZNN7B1QYW9A"} 
[2026-08-18 18:17:17] production.INFO: eSign webhook unmatched document {"document_id":"01M0AN2R8VFYVJZZNN7B1QYW9A"} 
[2026-08-18 18:17:18] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0AN2R9BFQSGB6ZRQ6YA156V"} 
[2026-08-18 18:17:18] production.INFO: eSign webhook unmatched document {"document_id":"01M0AN2R9BFQSGB6ZRQ6YA156V"} 
[2026-08-18 18:17:19] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0AN2R9W8GWE0JWAGD2HMKYJ"} 
[2026-08-18 18:17:19] production.INFO: eSign webhook unmatched document {"document_id":"01M0AN2R9W8GWE0JWAGD2HMKYJ"} 
[2026-08-18 18:17:19] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01M0AN2RAHRVKADDHP89GPJF7H"} 
[2026-08-18 18:17:19] production.INFO: eSign webhook unmatched document {"document_id":"01M0AN2RAHRVKADDHP89GPJF7H"} 
[2026-08-18 18:17:38] production.INFO: AutoTranscribeRecordingJob: submitted recording 4211 → AssemblyAI 3b06551e-763e-43b4-871d-95e6a2e41a90  
[2026-08-18 18:18:09] production.DEBUG: CheckTranscriptionStatusJob: recording 4211 → AssemblyAI status=completed (check #1)  
[2026-08-18 18:18:10] production.ERROR: SQLSTATE[22001]: String data, right truncated: 1406 Data too long for column 'raw_transcript' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_ha, SQL: update `synapse_transcripts` set `status` = completed, `raw_transcript` = [A 00:00]: Hi there.
[B 00:01]: Hi Richard, it's James here from ML Legal. How are you? How are you doing?
[A 00:05]: I'm okay, yeah, okay.
[B 00:07]: I do have to pass data protection purposes again just before we continue with the statement. Could you please just confirm for me your date of birth, please, Richard?
[A 00:15]: 18th of March, 1960.
[B 00:17]: Fantastic. And then just your postal address, please.
[A 00:20]: Yep, Tango X44 Kingfisher Grove, Gallowshields, Tango Delta 1-2-2-Pet Hotel.
[B 00:24]: Fantastic. And just let you know again, calls are recorded for training and monitoring purposes.
[A 00:29]: Yep.
[B 00:30]: And so now we are going to go into your second care setting. Again, this is all the exact same 12 questions. And so if you could kindly confirm for me the second care setting's institution name, location, the approximate dates, and your age, and who placed you there.
[A 00:46]: That was the Edinburgh Assessment Centre, and location was Howdenhall Drive, and that's at Liberton in Edinburgh. And I was about 14 when maybe 14 and a half, 15, and I was placed there by the Children's Panel in Edinburgh. That I remember very clearly.
[B 01:42]: Also, um, can you remember how long he was there for?
[A 01:46]: 3 weeks.
[B 02:02]: What type of care setting was this?
[A 02:04]: It was a closed environment. It was a secure unit.
[B 02:25]: So the next question is going to be in relation to what your ordinary, ordinary daily life was like there. First, what we're going to do is we're going to go through what the accommodation was like. So could you kindly just confirm for me what the accommodation setting was like?
[A 02:39]: It was like a cell. It's our locked room. There's two of these in the room, but I can remember.
[B 02:56]: Was there a window?
[A 02:58]: No, no.
[B 03:01]: And did you have access to a toilet?
[A 03:04]: I think I must have. I think I must have, because certainly over there, neither. Same instances as in the past.
[B 03:22]: What was the cleanliness like of these cells?
[A 03:26]: Um, just standard, just a room. Um, I can't remember it being overly dirty.
[B 03:44]: Was you provided clothing when you was at the assessment centre?
[A 03:48]: Not initially, no. Um, we got a grant from the social services, but that was probably a couple of weeks in.
[B 04:05]: He was given a grant by the social services. Was this direct?
[A 04:09]: I was given clothes.
[B 04:10]: Oh, sorry.
[A 04:11]: Yeah, yeah, I imagine it's a care grant or whatever it is.
[C 04:19]: Yeah.
[B 04:19]: And how long into being there was this provided to you?
[A 04:23]: A good couple of weeks anyway.
[B 04:34]: So did you only have like one set of clothes?
[A 04:36]: One set? Well, I think in the end they would give me somebody else's clothes out of the top of that bank of clothing, but I always remember I looked right out of place because it was just— it wasn't me. I was taken from the hearing straight there, so there's no pass and go.
[B 05:28]: What was the routine? What was the daily routine like there?
[A 05:32]: You were, you were up here in the morning and the doors, you had to stand behind your door, wait until it was opened. Yeah, you have to march, but literally march to the breakfast.
[B 05:52]: And was this in like a hall?
[A 05:54]: Yeah, yeah, yeah.
[B 06:02]: And what would follow breakfast?
[A 06:04]: You would get breakfast and you would go up, and I remember you go back up to— back up to your room. Yeah, um, and then you would try— I think I probably had a bath or a shower or something. I really can't remember. I certainly was not as bad as previous.
[B 06:22]: Um, so when you were saying when you was able to have the bath and shower, um, was it something where you was able to have your own privacy?
[A 06:31]: Oh no, no, no, no, no, no, no.
[B 06:33]: All right, so would you just be able to briefly describe what it was like when you was taking a shower?
[A 06:37]: Well, it's just— I mean, showers were all open. And you were standing next to somebody. There was no privacy, no privacy whatsoever.
[B 06:55]: I'm sorry to seem like this is prying or anything like that, but was it ever a member of staff present when you were showering and stuff?
[A 07:03]: Yeah, yeah, because you were watched 24/7. There, it was constant. You couldn't be left alone unless, unless you're in your room locked in.
[B 07:21]: What was contact like with your family? Would you ever refuse or deny contact?
[A 07:29]: I've never seen them for 3 weeks. Was not allowed to see them.
[B 07:33]: He wasn't allowed to see him?
[A 07:34]: Nope. No family contact for 3 weeks.
[B 07:36]: Did you have a request to try and contact your family?
[A 07:39]: Um, yeah, yeah, I wanted my mum. Yeah, yeah. And there was once that they did come up, but, um, only because they wanted— the assessment said, what, just me to see a psychologist? And he had turned up.
[B 07:52]: Okay, one moment for a second.
[A 07:54]: Sure.
[B 08:12]: Can you remember the child psychologist's name? No, that's fine, don't worry.
[A 08:20]: Yeah, I was not in a good way. Um, to say the least.
[B 08:31]: Can you remember what the outcome was from you being seen by the child psychologist?
[A 08:36]: No, it was never discussed with me. No, I was never privy to that information.
[B 08:44]: So I just put the outcome of which was never discussed with me.
[A 08:46]: Yeah, none of this was discussed with me in any way, shape, or form. And I was put in there so I couldn't abscond.
[B 09:15]: So now I'm just gonna go into the next question. How did the other children genuinely treat you?
[A 09:22]: Because I was in Edinburgh, it genuinely wasn't as bad, but there was still a tier system, as in hierarchy. Obviously I was still quite young, and there was children there up to 16.
[B 09:57]: The children there that were 16?
[A 09:59]: Yeah, there's older children. Yeah, yeah, I should put the other children.
[B 10:08]: Okay, there were a tier system hierarchy. I was still quite young. There were children there that were 16.
[A 10:15]: Yeah, they were, they were the, like, say, the kingpins, you know what I mean?
[B 10:23]: So to speak.
[A 10:24]: Yeah.
[B 10:27]: How did they, how did the staff genuinely treat you?
[A 10:34]: Like, uh, you're only the one he cared for, put it that way. You were there, they were there to do a job. You know what I mean? They were turning up to do the job, but there was no one-to-one. You were just there. I mean, it was just a routine.
[B 11:08]: So the staff didn't care for you, they were only there to do a job. There was no one-to-one, you were just there. There was no routine. And was there any form of rules, punishments, isolation, or unsafe arrangements that was enforced by the staff?
[A 11:21]: Yeah, they had a single cell that would put you in and strip you.
[B 11:26]: Oh, sorry, a single cell which they'd strip you?
[A 11:28]: They'd strip you, and it had peepholes, and all the kids— they'd make the kids bang on the door when they're— because you wouldn't be— you'd be allowed out for breakfast.
[B 11:35]: Hold on one second. Sorry about this, Richard.
[A 11:38]: Okay.
[B 12:05]: I just saw about this, correct? They had a single cell which they would strip you in. There was peepholes, there was peepholes in the cell in which the other children would look through to mock you and bang on the door, correct?
[A 12:17]: Yeah. And you would, you would have been there for the duration of your punishment.
[B 12:27]: You've been there for the duration of the punishment?
[A 12:29]: Yes, it was 3 days. You've been there for 3 days, 3 days, 3 days, maybe 4 days, and you would be stripped naked and you would obviously bring your food in, but there's no, there's no, um, nothing at all to do. No books, no nothing.
[B 13:18]: So as you put, the punishment would last up to 3 or 4 days. You would be naked, not provided any books or stimulant. They would only provide you with food.
[A 13:25]: Yep, correct. They did have a potty in the corner, you pissing the pot legs.
[B 13:42]: If you ever used the, uh, the pot, was it ever changed if you, if you requested for it to be changed?
[A 13:49]: No, no, you once Once a day you would be let out to empty your piss pot, um, and that's it, you're back in again. You didn't even have— I know even in prison, like, you get exercise. There's never any, nothing like that. Yeah.
[B 14:16]: So again, um, it is going to be, um Identifying what you'd now consider abuse that you suffered whilst she was at the assessment centre. And so in relation to neglect, that would be any inadequate or withholding of food, clothing, warmth, hygiene, supervision, safety, medical care, education, or emotional support, unsafe confinement, failure to protect from bullying, violence, sexual harm, or other children or unsafe adults. Looking back, would you say that you was a victim of neglect whilst she was at the assessment centre?
[A 14:48]: Yeah, 100%. Predominantly psychological.
[B 15:10]: Looking back at your time when you was at the assessment centre, is there anything what you'd now consider as physical abuse?
[A 15:19]: You were given a punch here and there, yeah. If you step— if you stepped out of line, if you want to go to put in a cell, you were given a punch or a slap.
[B 15:38]: Can you recall where they'd hit you? Was it in the face?
[A 15:43]: Genitals. Give you a kick or a punch in the genitals. Never anywhere that could be seen. Never.
[B 15:58]: Looking back at your time, would you say that there's anything what you would now consider as emotional abuse?
[A 16:04]: Oh yeah, yeah.
[B 16:07]: And then again, for looking back at your time at the assessment centre, is there anything what you'd now consider as sexual abuse?
[A 16:14]: No, no, no, no problem.
[B 16:17]: So I'm going to ask the following questions again in relation to all three levels of abuse that you suffered while you was at the assessment centre. So in relation to the neglect, Richard, could you please confirm who was involved or responsible?
[A 16:33]: The system. The system is the system, yeah, clear and simple. There is only one answer, yeah, yeah, it's the system. Edinburgh Council. Or in our children's panel allowed this to happen by putting the children in here.
[B 17:01]: Can you think of any specific— sorry, can you remember any names or any specific roles, descriptions of the staff?
[A 17:12]: One springs to mind, and his name is Ronnie Motherwell.
[B 17:17]: Ronnie Motherwell? Yes. And would you say, um, Ronnie Motherwell was responsible for any of the abuse that you suffered when you was there? Could you specifically highlight which levels of abuse? Which type of abuse?
[A 17:35]: He would punch you. He would kick you if you were gonna get— yeah, I mean, it's— yeah, just an odd dig. It was not to the extent as Lendrick Muir, but there was— you're always alert, you know. I mean, you knew what was coming if you stood out of line.
[B 17:51]: Yeah. And again, in relation to who was responsible, um, for the physical abuse, um, who would you say was involved or responsible for that? Staff. Yeah. Do you remember any specific names?
[A 18:25]: Well, Ronnie Motherwell was one. Um, not really. He always starts— he always sprung to mind. Um, he was a Scouse, like, yeah, in the highest order.
[B 18:53]: And again, in relation to the emotional abuse, um, are you able to confirm who was involved or responsible?
[A 19:00]: Well, everybody dealt with my care package, to be fair.
[B 19:04]: Everyone dealt with your care package?
[A 19:06]: Everybody dealt with my care package, yeah, because I mean, I go to an assessment centre— sorry, I go to a children's panel, and there was no dialogue with myself. I went there because I kept absconding from Landryk Muir, and the next thing I know, I walked— I was shackled and put into a social worker's car. Taken from my parents, no explanation, no nothing.
[B 19:34]: You were shackled, did you say?
[A 19:36]: Handcuffs, eye cuffs, yeah, yeah, cuffs, so I couldn't abscond, I couldn't run away, because if I got to that door, I would have, trust me.
[B 19:46]: Yeah, so you was putting cuffs on, then putting cuffs and taken to the car, then straight to the assessment centre, straight there.
[A 19:54]: Yeah, there's no passing go, there's no goodbye to parents, nothing. I always remember the children's panel had a button under the table, and I knew— obviously I knew exactly what was going to happen. The button was pressed, you could hear it. Yeah, indicate them to lock the doors down the stairs.
[B 20:30]: And was this the door downstairs? You mean in the entrance of the building?
[A 20:34]: Correct. Yes, yeah, they sealed it so I couldn't get out.
[C 20:50]: Hi, this is Craig. Hi Craig, it's Leah calling from Eleanor Legal. Is now still a good time to conduct your witness statement?
[B 21:01]: So now we're just going to go through each level of the abuse, if you're able to provide one clear example of what happened, where and when did it occur, what was happening before the abuse took place, during, and afterwards. So we'll start first with the neglect. Could you please provide me with one clear example of what happened, Richard?
[A 21:23]: Yeah, well, neglect to me was being put in a room for 3 days, potentially, or longer or shorter, and on average 3 days with no clothing, no stimulation, no light.
[C 21:43]: Kind of your final chance to say what you need to say.
[A 21:48]: And what abuse did you want?
[C 21:50]: I mean, you got a drink or something nearby?
[A 21:56]: Okay, people can understand. You mean you're ripped from your family, put into this surrounding without any chat, dialogue, anything?
[C 22:07]: Some questions could be quite upsetting because to give concerning home and care in the same past. Just take your right-hand side now. And before we do start, have you previously made any civil claim, criminal injuries claim, retrafications complaint, police report, inquiry statement, or claim to another team about any assistance you received? And have you ever received any payment, apology, settlement, or decision Do you recall what happened after this?
[A 22:46]: What respect?
[B 22:47]: So once you was obviously let out of the room, all right, just go back into mainstream then.
[A 22:54]: Yeah, you get your collection of clothes, you get your clothes back, and you just go back into your room. But I was put in there for 3 days because I refused to eat for 4 days.
[B 23:14]: You refused to eat for 4 days?
[C 23:18]: Yep.
[B 23:27]: So now this will be in relation to the emotional abuse. Are you able to provide a clear example of what happened, where and when did it occur, what happened before, during, and afterwards?
[A 23:40]: I mean, I'm sounding like a stuck record here, but the motion— the emotional abuse started when I was in that children's panel, you know what I mean? There was never any questions as to why I absconded from Lendrickmuir. And obviously I could have told somebody, and what I was just labelled as this delinquent, and then the best thing was just to lock me up, and that emotionally screwed me up big time.
[B 24:40]: It's just to go back a little bit, and if ever you do feel like obviously that you're repeating yourself I do apologise, obviously, for the repetitive questions. If the question— if the answer is the same, don't worry about giving a repetitive answer. It's still okay to do so. Okay, no problem. And finally, the final example, if you'd be able to give one clear example of what happened in relation to the physical abuse, where and when did it occur, and what happened?
[A 25:11]: It wasn't as bad as previous establishments. But I mean, we were teenagers, and if you anything out of line, then you would get a dig, you got punched. So it would happen, might happen on a daily basis, it might happen every 3 days, just when I got a bit cocky or rebelled, you know what I mean, you're put back into line.
[B 25:44]: So you said you'd receive a dig?
[A 25:47]: A dig or a punch? Yeah, a dig, as in a dig in the ribs, or yeah, punching genitals or kicking genitals.
[B 26:11]: And again, can you recall anything what was happening, what would happen after this, after being in receipt of a punch?
[A 26:19]: You would just go on about your daily routine, whatever that may be, the norm. It was just accepted.
[B 26:35]: When you say it was accepted, was this by members of staff?
[A 26:39]: Not by me. It was— I just accepted it because I was— it was, it was the right thing to do in my head. I mean, I had been out of hand or I'd done whatever I'd done, and I mean, and that was your— I mean, obviously there's consequences in life, and that to me is a consequence. At the time, when you're a teenager, you just don't know any better. Okay.
[B 27:25]: So now the relating 5 questions are going to be very repetitive, but it's just going to be in relation to the neglect, emotional, physical abuse. How often did the neglect happen? Over what period? And did it ever change or become worse?
[A 27:38]: Well, you were neglected from the minute you were in there. Really, I mean, from day 1 to day 21, you were neglected. Looking back, you know, I mean, I mean, you wouldn't treat an animal the way that we were treated as children. This is a big thing. We were children, okay? And it's horrendous.
[C 28:16]: Say she had been there since the 2nd of August 1968 and that Crosslet is the only home that she has known. You remained at Crosslet during your early childhood, but Crosslet was under quarryers but it was not classed as a quarryer's home. So it's— does that make sense?
[B 28:33]: And again, the same question but this time in relation to the emotional abuse, Richard. How often did this happen, over what period, and did it ever change or become worse? Worse.
[A 28:42]: My emotions were— I mean, I couldn't focus, I couldn't think, and I was just robotic. I mean, I was in the system, so your emotions didn't come into anything back then.
[C 29:07]: Was 1973. You've been there from the age of 5, and it looks like you were there for about a year.
[B 29:14]: I couldn't think. I was robotic. I was just in the system. My emotions never came into question back then.
[A 29:20]: No, no, obviously I'm fucked up. That's, again, that's the way I felt at the time.
[C 29:25]: That's just—
[A 29:27]: my head was just done.
[C 29:33]: '88 until '81. I've got a 6-month family placement.
[B 29:43]: And again, it might seem a bit repeated, but in relation to the physical abuse, how often did this happen? Over what period? And did it ever change or become worse?
[A 29:53]: It didn't come any worse because there was cameras and they couldn't really make it any worse as such. It happened periodically. It could happen once a day, it could happen once every 3 days.
[B 30:15]: So it could be once a day or once every—
[A 30:18]: yeah, it was really— I mean, that was their form of punishment when we were out of line.
[C 30:27]: And do you understand the purpose of the statement? And do you agree that it can be used for your Scottish redress application alongside any supporting evidence? Amazing. So I'm gonna ask some questions about your personal background and your entry into care, but I know that that would be a bit difficult for you.
[B 30:47]: We're now on to the next question. Again, it'll be asked again, um, 3 times, just in relation to the abuse of which you've suffered. So I do apologise if it becomes a bit tedious or repetitive. So in relation to the neglect, what immediate effects did you experience?
[A 31:05]: Immediate? Worthless. Yeah, all my self-respect.
[B 31:16]: As in you like lost all your self-respect?
[A 31:18]: Yeah, a lot. I mean, whatever respect I did have for myself, it was gone. I absolutely despised my family because of this.
[C 31:26]: Do you know anything about why you were put into care?
[A 31:36]: Yeah, just life. And just, I, I just hated life.
[B 31:44]: That's perfectly fine, Richard. And we're now going to go into relation to the emotional, emotional abuse. What immediate effects did you experience? Was there any fear, shame? Sleep problems, bedwetting, running away, behaviour, or school changes?
[A 31:58]: I couldn't run away because we were obviously locked in. Um, what else? Emotional.
[B 32:09]: Um, just take your time. It's best to try and maybe think of it as like, how do you remember how it made you feel?
[A 32:19]: Oh gosh. Worthless, just like I was a nobody. I just felt, and I was existing but not living, you know what I mean?
[B 32:32]: Yeah.
[A 32:34]: I just felt that there was— I mean, I had a name, but that was all I had. I was a nobody, and I was treated like a nobody. I was treated like a problem child.
[B 33:00]: Yeah, so I just couldn't run away as I was locked in. I felt worthless, like I was a nobody. I was not living, I was just existing. I felt like all I had was my name. I was treated as a problem child.
[A 33:11]: Yep.
[B 33:12]: No problem. And then again, and this is just in relation to the physical abuse which you suffered, what immediate effects did you experience from the physical abuse?
[A 33:23]: To be honest with you, James, I've become numb. I've come numb to it, and it just— it became part of life. I was— I just accepted it. Yeah, you couldn't do anything else but— you're locked in, you couldn't do nothing, you couldn't run to speak to your mum. I mean, you had nobody to turn to.
[C 34:01]: When you were there, was that in a house or was it in like a—
[B 34:04]: The final— oh, sorry. So there's only 3 more questions in relation to this care setting. Did anyone witness, know about it, or experience something similar?
[A 34:14]: I mean, everybody knew what was going on there. Everybody knew it, like.
[B 34:21]: Can you remember any names?
[A 34:22]: No, I was only there for a short period of time, only 3 weeks, as I say. I can't remember.
[B 34:27]: That's perfectly fine.
[A 34:32]: I mean, as I see it, it was just— it was life, it was normal.
[C 34:38]: Um, can you remember anything about your daily life there? So what was the actual college itself like?
[A 34:43]: And I think it was normal for the staff just to, to do it, and it was just accepted.
[C 34:58]: Okay, what about any of the food? Can you remember what any of the food was like? Okay. And did you do schoolwork?
[B 35:12]: So, but everyone knew, everybody knew what was going on there. I can't remember the names as I was only there for 3 weeks. It was life to me at this point. I was led to, I was led to believe that this was that it was normal behaviour, that it was also normal for the staff to do it, like it was accepted.
[A 35:27]: Yeah, it's just been— if you've done something wrong, you get punished. And yeah, a kick or a punch was a punishment, and that's just become the norm. Yeah.
[C 35:35]: What about hygiene-wise? Did you get any toiletries, you know, shower gel, shampoo, toothpaste?
[A 35:41]: Was that provided?
[B 35:49]: Did you ever tell anyone or try to get help?
[A 35:52]: No, I had nobody I could tell because everybody that I knew was in the system.
[C 35:58]: And what about clothes? Were you given any fresh clothing?
[A 36:03]: I mean, who would believe us as children? We were never believed, never.
[B 36:22]: And then Robert, finally, what was different at this placement compared with the others?
[A 36:29]: You couldn't go. I couldn't escape. I had to accept what was coming or what I was getting.
[C 36:48]: Yeah, absolutely.
[B 36:53]: So now that concludes, um, your second care setting, um, being at the assessment centre. Um, I know, again, apologise for the, uh, tediousness of the questions, but We'll be going through the final set of 12 questions again, this time in relation to your final care setting. So Richard, could you kindly just confirm the institutional name, the location, approximate date and age, and who placed you there?
[A 37:22]: It was St Catherine's. It was adjacent to the assessment centre in Edinburgh, Howden Hall. Liberton. I was placed in there by the Children's Panel after my 3-week initial assessment period was over. I was roughly 14, 15, probably near the 15 mark.
[C 37:48]: Okay, are you okay? Yeah, take your time.
[B 38:03]: Yeah, so St. Catharine's units adjacent to the assessment centre, Howden Hall, Liverpool. I was placed in there by the Children's Panel once my 3-week assessment was over. How old did you say you were at the time?
[A 38:14]: 15. 14 and a half, 15.
[B 38:23]: And the next question, um, what type of setting was it and how long were you there?
[A 38:27]: It was an open setting, an open children's home. Uh, I was there just under a year, I believe. So just over a year, just under a year, and I'm sure it's just under a year.
[B 38:50]: No problem, no problem. So now, um, again, we're just going to go through a brief description of what your ordinary day life was like at St. Catherine's unit. So as the same with the previous, we'll start off with the accommodation. Could you kindly just confirm what the accommodation was like?
[A 39:08]: It was a bedroom, um, well, dorm with 5 boys in it.
[B 39:15]: Yeah, had 5 bays.
[A 39:17]: Yeah.
[B 39:18]: And was there any windows?
[A 39:20]: Yes, there was a window. Yeah, yeah.
[B 39:25]: So there's windows to allow natural light. Was there ever a toilet in this, um, in your dorm?
[A 39:32]: No, no, not at all.
[B 39:46]: What was the overall hygiene like of the dorms?
[A 39:50]: It was better, definitely better. There was more women involved in the care there.
[B 40:05]: Yeah, and can you remember what your daily routine was like?
[A 40:10]: Um, it was pretty systematic. Again, you would get up, um, you would go down, down for breakfast. Yeah, um, no, I think you just go after breakfast, you would go then most of the time I was a day pupil at my high school, so I would be travelling in the bus to the high school.
[C 40:43]: Hold on one moment.
[B 40:52]: You take a day bus to the, to the high school?
[A 40:55]: Yeah, yeah, not, not, not initially, but once, once you were there for a while, I was getting the day bus. But initially It would be that they had some, like, say, a classroom environment, but again, there was never any lessons being taught. I mean, we're all different ages, and you know what I mean, so they couldn't categorise us like that. It was just impossible to do so.
[C 41:27]: Are you okay? Yeah.
[B 41:36]: So I've got so far, um, the bedroom slash door had 5 bars. There was, uh, there were windows to allow natural light. There was no open toilet in the dorms. The overall hygiene was better. There were more women involved in the care there. My routine was systematic again: get up, down for breakfast. Most of the time I was a day pupil at my high school. I would take a day bus to the high school. Not initially, it would be a classroom environment in the unit. There was no education though. With the mixed ages and abilities, this was impossible to categorise.
[C 42:08]: Yep.
[B 42:08]: Can you remember what the overall food was like? Did you have 3 meals a day? Was there any choice?
[A 42:14]: No choice, no. It was take it or leave it. Yeah. And then there's breakfast, pretty standard breakfast, which was usually porridge, I think it was at the time. Um, yeah, um, it's just standard. There was no choice. You just— it was there. If you ate it, you ate it. If you didn't eat it, then you went hungry.
[B 42:43]: Was you ever provided clothing when you was there?
[A 42:46]: With other— what, sorry?
[B 42:47]: Was you ever provided clothing?
[A 42:49]: Yes, because I had to attend school, so yes, I was.
[B 43:01]: And with the clothing, what was provided, would you say it was adequate and clean?
[A 43:06]: Um, it's adequate, I suppose. Yeah, I mean, it couldn't really be to the extent of his previous establishments because you're in the public domain. Yeah.
[B 43:32]: And do you remember what your access to contacting your family was like? Would you ever refuse to access?
[A 43:44]: As time went on there, I actually had weekend access home.
[B 43:53]: Was this ever threatened to be taken away from you?
[A 43:55]: Oh yeah, constantly. If you misbehave, it'll be taken away from you. Oh yeah. Okay, buddy.
[C 44:08]: Yeah, I'm just making sure that you knew.
[B 44:20]: So how did the staff— how did the other children generally treat you here?
[A 44:26]: Okay, because I was one of the older ones now.
[B 44:35]: Yeah, and how did the staff genuinely treat you?
[A 44:41]: If you followed orders, okay. If not, again, you get the dig, you get the punch. You would get— I mean, many times I was dragged by the hair into the office. The office was the place that it would happen.
[B 45:00]: You would get a dig. When you get a dig, is that again to the ribs and to the genitals?
[A 45:05]: Punch to the ribs, yeah. Yeah, yeah, never nothing visible. You know, I mean, never ever mark you.
[C 45:19]: And did you say this mainly occurred in the office? Yeah, you could take taken into office.
[A 45:33]: Yeah, out of sight, everybody else.
[B 45:36]: And sometimes dragged by your hair, is that correct?
[A 45:38]: Oh yeah, yeah, regular. Yep, yep.
[B 45:40]: And this was a regular occurrence?
[A 45:45]: Yeah, if you stepped out of line. Yeah, yeah.
[C 45:48]: Did anyone else witness that?
[B 46:01]: Can you remember any— if there were any rules, punishments, isolation, or unsafe arrangements enforced by the staff?
[A 46:07]: No isolation. They couldn't isolate you there because it was open. Um, punishments, you would lose— um, I'll remember, you'd lose— they used to have the chance of getting you like a snack in the morning, and they would take that from you. You would lose a snack. In the morning.
[B 46:25]: Yeah.
[A 46:26]: And you— I mean, there's a lot of punishments, I think. I mean, there's a lot of work you have to do. Cleaning— you have to do a lot of cleaning in there. Mopped floors and brushing floors and windows. You're just— you're just a skibbie.
[B 46:39]: Yeah, that's perfectly fine. So now, um, we're going to go through, um, what happened there, which we could now consider abuse. And Would you like me to read out again the categories of abuse and what is considered to be a qualifying behaviour?
[A 46:57]: No, I just got my questions.
[B 46:59]: That's perfectly fine. So looking back, is there anything what you now consider neglect?
[A 47:04]: Yep, yep, there is. Neglect is obviously neglecting your food in the morning, you lose your snack. You were getting hit. That was part of neglect. There's a lot of physical abuse, but it's still neglect. And you're just basically just— you just go on, man. I never got an education the whole time I was in these establishments. And because initially I had to— there was a classroom there, um, but until I got my leave to go to high school, I never got— no, man, I was so far behind when I went back to high school, so far.
[C 47:44]: Yeah, but I called it try it, and the guy was like, oh, and I was like, is that not what it's called? I was like, no.
[A 48:09]: What's the worst case look like for you?
[B 48:15]: Is there anything what happened there what you'd now consider as physical abuse?
[A 48:20]: Physical abuse? Yeah, yeah. And nobody deserves the right to be hit if you don't follow orders or dragged into an office.
[B 48:47]: Did anything happen there what you would now consider abuse, um, being either emotional or sexual?
[A 48:56]: Yes.
[B 48:57]: And is that for both?
[A 48:59]: Um, well, the emotional part of things is being there. And you know, I mean, dragged and been told nothing. And yeah, definitely emotional. And at the same time, I had no emotions. Yeah, I was emotionless. That was worthless in my view.
[B 49:28]: So just for being there in general, Being dragged there and being told nothing, I became emotionless as I believe— I believed I was worthless.
[A 49:37]: Yep, yep, that's where you felt to believe. That's the way you're treated. Yeah, be seen and not heard.
[B 49:50]: Be seen but not heard. And looking back at your time within St Catherine's, is there anything what you'd now consider as sexual abuse?
[A 50:11]: There was a couple instances, yes. And again, um, in the office, um, I always remember his name because it's similar to my surname, was a Mr Richard Garrie. He was one of, like, say, the housemasters.
[B 50:24]: Mr Richard Garrie, did you say?
[A 50:26]: Mick. Mick.
[B 50:27]: Mick. Mick Garrie.
[A 50:28]: Yeah.
[B 50:31]: So when you say Mick Garrie, is that two separate names?
[A 50:34]: No, no, it's one name. MC Garrie.
[B 50:37]: Yeah, yeah, just wanted to make sure. And was this a teacher?
[A 50:41]: No, he's like the housemaster.
[B 50:44]: He was the housemaster.
[A 50:46]: Yeah, no problem. Any times that you were dragged into the office. And you always have an option now, getting a punch, rubbing them down below.
[B 50:58]: Yeah, no problem. Just give me one second.
[C 51:21]: You weren't really given toilet seats, you just had to— it was awful, but was the soap shared? Okay, so that bar of soap would have been shared between all of the lads in there? Quick. How did the staff treat you here? Can you remember their name?
[B 52:00]: So moving on to the next question, um, I know this is going to seem a bit, um, tedious because you've already given one name, but in relation to the neglect, are you able to provide Are you able to confirm, sorry, who was involved or responsible?
[A 52:15]: Mr Richard Garrie, and there was another, meant to be a teacher by the name of Mr Acres.
[B 52:20]: Mr Acres. Acres spelled A-C-R-E-S. Sure, it would have been.
[C 52:26]: Yeah, yeah, yeah.
[B 52:27]: I'll put it in speech marks just in case.
[A 52:29]: Yeah, he took a very dislike to me.
[B 52:42]: Can you remember what Mr Richard Garrie's role was?
[A 52:45]: He was a teacher.
[B 52:56]: In relation to the physical abuse, again, could you confirm who who was involved or responsible?
[A 53:04]: Um, predominantly Mr Richard Garrie and Mr Acres.
[B 53:08]: And Mr Acres. And then for the sexual abuse, Mr Richard Garrie. Now this is going to be the most distressing part of the witness statement to finish this off with for the care setting, and so take your time in answering it and we'll get through it as quickly as we possibly can. In relation to the neglect, could you please provide one clear example of what happened, when and where it occurred, what was happening before, during, and afterwards?
[A 53:56]: Neglect in here. I mean, this is the last place I was in, and obviously because I had freedom, um, because of the neglect, I rebelled. And I rebelled big time, but out with the care system. I rebelled.
[B 54:33]: But this is only in relation to the CUR system. So what happened following this?
[A 54:51]: Uh, what did I do?
[B 54:53]: Yeah, so you stated that, um, for as a clear example of what happened, I spiralled out of control.
[A 55:01]: Yeah, yep. I just got into trouble and I was stealing, breaking and entering. I just went off the rails. I just couldn't cope anymore. I just rebelled against everything and everybody. Yeah, I come into contact with.
[B 55:20]: And what happened after this?
[A 55:21]: Um, my time in St. Catherine's, when I come to an end, I went back into mainstream schooling, um, and I left very quickly. I turned 16 and I left school with nothing, no qualifications.
[B 55:42]: Nothing. So now we are just going to go into one clear example of what happened in relation to the physical abuse. Could you kindly confirm where and when did it occur, what happened during, and what happened afterwards?
[A 55:54]: It happened as soon as you stepped out of line, as soon as you disobeyed an order or you did something that they didn't like. You were then taken in the office for your punishment.
[B 56:14]: And sorry to ask, but what would that punishment usually entail?
[A 56:24]: Well, you had a choice. You had a choice of rubbing them down with a blow or a strap. I'm sure it's a strap, is it? There's a TAWS, you always remember.
[B 56:34]: The what? Sorry, how do you pronounce that?
[A 56:36]: T-A-W-S-E. That was a name for a posse. T-A-W-S-E. And it was a strap with a split in it, and you'd be beaten with that strap.
[B 56:48]: With a slit in it?
[C 56:51]: Yes.
[A 56:52]: Or you could take the easy option and not get beaten.
[B 56:57]: Yeah.
[C 57:02]: Okay, and so was this kind of just one time example?
[B 57:07]: And that was Mr Richard Garrie.
[A 57:09]: He was, yeah, he was the only one that done that.
[C 57:11]: You said that is one of the most clear examples of what happened to you, and he was the only one?
[A 57:16]: Yeah.
[C 57:17]: And what about the bar of soap? Was that like a one-time thing?
[B 57:35]: Unless there are any other instances, um, of the sexual abuse, I'm just gonna go ahead, um, obviously if you are okay, just to copy obviously what has been said previously in relation to, um, the masturbation in the office. Is there any other instances where you can think of? What?
[A 57:54]: No, because honestly, I was 100% actually got him by the throat one day.
[B 57:59]: Say that again, sorry.
[A 58:00]: I actually got him by the throat.
[B 58:02]: Oh, did you? Hold on, hold on, we'll, um, I'll, um, we'll, we will, uh, make note of that once I've just got the copy and paste and put what actually happened for in relation to that.
[C 58:16]: Sounds horrible, it's just the easiest way to say it, just to be straightforward, isn't it? So the soap is quite a regular thing, what about the stings? That quite regular as well? Do these stings leave marks, leave injuries?
[B 58:34]: So I've just started to put that in. One time I gripped Mr Richard Garrie by the throat.
[A 58:38]: Yep, because I wouldn't do what he wanted me to do and I just snapped.
[B 58:45]: What happened following this?
[A 58:50]: Nothing. Nothing at all.
[B 58:52]: Okay.
[A 58:52]: And it was so bizarre, it just stopped because he couldn't— I was, I was, I was a big lad and he couldn't, he just couldn't deal with it.
[C 59:03]: Um, right. Did you experience any fear, shame, sleep problems, bedwetting? Anything like that? Yes, you can tell me exactly what you experienced. And if you did wet the bed in Irkut House, how was that dealt with?
[B 59:31]: So just a couple of final questions in relation to the institutions. So in relation to the neglect, how often When did this happen, over what period, and did it change or become worse?
[A 59:41]: It happened over the period of time I was in there, and I would say probably for the first 6 months it was worse.
[B 59:50]: Yeah.
[A 59:52]: As I grew and got older, I don't think I was neither little boy anymore, and so they kind of lost interest in me. And I said I was towering 6 foot, um, and I think I kind of intimidated them a little bit. Yeah, to my advantage.
[B 60:29]: So I'm just gonna put, it happened over the time I was in there, and probably the first 6 months it was the worst. And as I grew and got older, they seemed to lose interest in me. I was now 6'2" and I feel like I may have intimidated them a little bit, which was to my advantage.
[A 60:45]: Yeah, I think I became a lost cause to them. They couldn't do anything with me, and they couldn't bully me because I've had it for the last 3, 4 years of my life. I just wasn't treatin' it anymore.
[C 60:57]: Okay, should we move on to Raysdale? Okay, so I've got Raysdale from 1983 to '85. You left 2 years. Can you tell me a bit more about what Raysdale was? Was this, again, was it a house? Was it residential?
[B 61:15]: So again, this will be the same question, but this time in relation to the physical abuse. Would you be able, um, how— what, sorry, with the physical abuse, how often did this happen over what period and did it ever change or become worse?
[A 61:30]: Again, I'm gonna say the first 6 months was bad, and once— basically, it was daily. It's when you stepped out of line. But once I had shown that I'd had enough, again, the physical abuse stopped And again, the same question in relation to the sexual abuse.
[B 62:06]: How often did this happen? Of what period? And did it change or become worse?
[A 62:12]: Um, probably the first 6 months again. Um, because that's when I actually attacked them.
[C 62:18]: Um, and you could come and go as you please. Um, what about the bathrooms? Are they again with a shed? Okay. Um, did you get toiletries in this place? What about clothing?
[B 62:46]: So I put, from the first 6 months, again, when I attacked him/defended myself, the abuse stopped.
[C 62:56]: Yep.
[B 62:59]: So now again, it's the same question going to be asked but in relation to the factors of abuse. What were the immediate effects which experienced in relation to the neglect?
[A 63:11]: Immediate effects, psychological effects again. And just, I think I thought that little of myself anyway, and it didn't bother me anymore. And they couldn't do or kick me down any more than the last few establishments had done, you know what I mean?
[C 63:32]: It's Um, please say you are.
[A 63:36]: Quite hard to explain really.
[C 63:39]: Oh, lovely, and you met your partner there. Wow, definitely meant to be, no argument about that. Um, did anything happen that you would now consider to be abuse?
[B 63:54]: So she put psychology effects on me again. Um, I felt little of myself. It didn't bother me anymore. They couldn't break me down any more than what the other institutions already had.
[A 64:04]: Yep.
[B 64:05]: In relation to the physical abuse, again, what is the immediate effects that you experienced?
[A 64:15]: Again, it's when you've had it so long, it doesn't really affect you as such as it does somebody that's never had it. Because you have it on a regular basis, you know what I mean? It doesn't really affect you any different from day 300 than it is from day 1.
[B 64:39]: There was a regular occurrence, it didn't affect you as much from day 300 to day 1?
[A 64:47]: Obviously, for somebody to accept that as norm must be seriously damaged. Yeah, but that's what it was, that's what happened. It was normal.
[C 64:57]: Okay, brilliant. So that was all of the care patterns that we've gone through. I'm now going to move on to the next kind of different sections of questions, but these are about your time in care overall, not just one at a time. So across all of the placements, you were Who would you say were the main people responsible for what happened to you? Yeah, so Mary, Helen, and then Brian. Okay. Were other children affected?
[B 65:39]: Again, what immediate effects did you experience following the sexual abuse?
[A 65:46]: Quite much the same answer as the rest, to be fair. Yeah, but I was— I was— I come to the extent that I was not— I refused to take it anymore.
[B 65:57]: Um, so pretty much the same answer as the rest. And what was— what was the way you said following that?
[A 66:03]: Um, I pretty much say, well, I drew the line and I said, that's good, because then I was getting older, I was looking at girls and, you know, I mean, these, these things hold me the right way in life for where I wanted to be, you know what I mean? I didn't want to— I'm not gay, I never have been. And, and I just thought, no, I'm just not allowing it. And that's why I was so, so determined not to allow it anymore.
[C 66:38]: Were complaints discouraged, ignored, or punished?
[B 66:46]: So, Richard, I put pretty much the same answer as the rest. I drew the line when I was getting older. I started to think about girls, etc., and I wanted to be in the right place in my life. I was determined to not allow those things to happen to me anymore.
[A 66:58]: The sexual abuse, yeah, most definitely. Yeah, as for the rest, I mean, that was with me for a long time. Yeah, couldn't get rid of that. I could do something about the sexual.
[B 67:10]: So now we're just on to the final 3 questions in relation to the care settings, Richard, so we should be able to fly through this soon. Did anyone else, in relation to all of the abuse that you experienced at Catherine's unit, did anyone witness it, know about it, or experience something similar?
[A 67:26]: Not the sexual. Nobody witnessed that, no. Apart from Megari.
[B 67:39]: But they witnessed everything else?
[C 67:46]: Yes.
[B 67:47]: Did you, did you tell anyone or try to get help?
[A 67:51]: No.
[B 67:52]: No. This is obviously going to sound really stupid, and I do apologise. If you didn't tell anyone or ask for help, could you provide us with a reason as to why?
[A 68:05]: I was embarrassed. Yeah. What are you going to say? I mean, it's taken me 40-odd years to come and speak to you today, you know what I mean? It's— back then, it was— I think child abuse, I mean, now it's I mean, totally out of hand. But then it was accepted, you know what I mean? It was, it was what appeared to be the right thing to do, you know what I mean? Yeah, as a beautiful—
[B 68:35]: it's just So I just put no. I was embarrassed to tell anyone. It's taken me 40 years to speak to you today. Back then, child abuse was accepted and also out of hand. It was appeared to be the right— it was appeared to be the right thing to do, but it is abuse looking back now.
[A 69:13]: 100%. There's nothing, there's nothing else it can be, you know.
[C 69:16]: I mean, it's, you kind of sugarcoat it.
[B 69:30]: And then finally, Richard, what was the difference at this place, at this placement, compared with the others?
[A 69:37]: The, the, the big thing was, um, I left here, back into mainstream, that I could see a way out of here. I had clear closure, you know what I mean? I had a path that I know in my head. Play the game and this is where you're going to be.
[B 70:21]: So, but the big thing was I left there, I could see a way out of here. I had clear closure and a path, and a path that I had in my head, just to play the game and I'll be where I need to be. Just play the system.
[C 70:34]: Yep.
[B 70:34]: Fantastic. And that concludes the placement sentence of the witness statement. Now it's just going to be a couple of questions, what we should be able to fly through quickly. It won't be as meticulous as that, so we'll try and get through quickly. So, people involved, reporting, and institutional knowledge. Across all placements, who were the main people who was responsible?
[A 70:58]: Social workers. They put me in that situation.
[B 71:02]: So with the social workers, do you recall any names?
[A 71:06]: Only one social worker, his name is Gordon. But he, he, he— the thing I can't understand to this day, why was I never talked to? You know what I mean? They talked to my parents, but they never once talked to me. And that's what I kind of get my head around. Well, I was never allowed to tell my storey. I blame my parents as well. I blame my sister. I blame, I blame everybody. And I blame my birth mother. I blame everybody because everybody had factored into this, you know what I mean? I was a teenager growing up in the '80s, and it was a hell of a place to grow up in a city in the '80s, you know what I mean?
[B 71:49]: Yeah.
[A 71:50]: And but I had no support. From my family, but more importantly, I've no support from professionals.
[B 72:21]: One second, I'll just relay back what I've got, just to make sure that obviously it's correct and we haven't missed anything. So, social workers, only one social worker, and he was called Garden. One thing I never understood from this is that they never spoke to me. Why did they never speak to me? I blame everyone for what happened to me. I grew up in the city in the '80s. It was a hell of a place to grow up. I had no support from my family, but more importantly, not from the professionals.
[A 72:53]: Yep. And you were labeled— you know what I mean? You were labelled a problem. And instead of fixing the problem, like what they do now, yeah, and you were just— well, I've just— for the last 2 hours, that's— you just had a snapshot into my life. Yeah, that's what you got. Back in the '80s.
[C 73:13]: Yeah, you just get to treat them the way you want to be treated, and that's exactly it. And you kind of live— you live your childhood through them. Yeah, that's an absolute concern, what I really do.
[B 73:33]: So I just put, I was labelled as a problem instead of fixing the problem. I was dealt with as a problem.
[A 73:43]: Correct.
[B 73:44]: Can you remember any other names who are the main people responsible?
[A 73:50]: There's too many. I mentioned everybody that I've just discussed with you over the past 2 hours. Yeah, I mean, people go in a role to support and help these people, you know what I mean? They must have had a job title, they must have had an interview to take on the role. Of the job. Yeah, you know, I mean, don't get me wrong, I met a lot of nice people there as well. I did. People genuinely want to help. But the second thing of it was, once you were labelled, you know, I mean, once the arrow was above your head, that's it, you were wasting your time.
[B 74:22]: Yeah, just give me one second, I'll just go back through into the cursors just to highlight any names.
[C 74:38]: Mike.
[B 74:39]: And do you not remember who Mike— what Mike's role was?
[A 74:42]: He was a teacher.
[B 74:43]: It was just a teacher?
[A 74:45]: Yeah, yeah, the deaf teacher. Yeah.
[B 74:47]: And it would say Mr Acre was a teacher. You don't remember the specific subject?
[A 74:51]: No, there wasn't a specific subject. Yeah, you would sit in a room and they would try and talk to you about geography, then history and maths, but you just wouldn't listen. And so they wouldn't force the fact. I mean, you just done what you wanted to do. You would sit, you would Skive, you would talk, you would do nothing.
[B 75:07]: And Mr Richard Garrie, did you say he was the boarding officer?
[A 75:11]: He was the housemaster.
[B 75:12]: Housemaster, that's it. Sorry about that.
[A 75:15]: That's okay.
[B 75:16]: So I've got Mr Richard Garrie, Mr Richard Aker, Mike as well. What was the teacher called? Mr Thornburn?
[A 75:25]: He was the head teacher. Thornburn, or the Beak. Thornburn, he was the headmaster at Glendrick?
[B 75:32]: Yeah, the Beak was his nickname. Yeah, so we got McGarrie, Mr Aker, Mike, Mr Thornburn, quotation marks, the Beak, and he was the headmaster. And was there anyone else who you named?
[A 75:50]: Not really.
[B 75:50]: No, that's perfectly fine, no problem. Um, the next question is, were other children affected and did you witness abuse or harm to anyone else?
[A 75:59]: Oh, everybody was there, especially Landry Muir. Yes, yeah, whoever was in my dorm at the time. Yeah, they're all— nobody missed out.
[B 76:16]: Nobody missed out.
[A 76:21]: A few years ago, I actually found a Facebook page that had been put up, and I wrote some really nasty things on it.
[B 76:31]: Yeah.
[A 76:32]: And they're still there, still there. I mean, that was done years ago, and there's a lot of nasty stuff on there as well from other, other people. I'm not gonna— again, that's not my business to discuss. Thanks.
[B 76:42]: No problem, that's perfectly fine. And why do you believe staff or the institution know or should have known what was happening?
[A 76:51]: Well, they're adults. I mean, I'm a father, I'm a grandfather myself, and I live for my children, my grandchildren, you know what I mean? And regardless whether they're children or not, they're in a position of trust and a position of care to look after us in the field. They dictated what way my life was going.
[B 77:32]: Well, they were adults. They were in a position of care. They was in control and dictated where my life was going. They had a duty of care and they failed. They failed.
[A 77:41]: Yeah, big time.
[B 77:43]: Yeah, no problem. Were complaints discouraged, ignored, or punished? Were you moved, threatened, or disbelieved?
[A 77:51]: Disbelieved. I never really told many people about it. Yeah, because of the— because you— because as I said to everyone, it was accepted, it was normal, it was life, it just happened, you know what I mean? So I mean, what are you meant to do? You can't fight the system, you just can't do it no matter how hard you try as a 13-year-old. I mean, who would believe me even if I did try? Nobody. I couldn't speak to anybody. I never see my parents. They just stopped me seeing them at the I've seen them periodically, but you can't go in and say to your mum, I was giving somebody a masturbating in somebody's office, can you? You know what I mean? You just can't do that. Even when I did go to the police, they said, don't be silly, you encouraged it. Yeah, I mean, I thought, wait a minute.
[C 78:54]: Sleep problems.
[B 78:58]: And then finally, have you ever reported the abuse to the police, an inquiry, a professional, or an authority?
[A 79:06]: Yeah, reported to the police. Yeah. Yep.
[B 79:09]: I know you've already stated this before, so it is a bit tedious, but what happened when you reported this to the police?
[A 79:14]: I was I was— because I was known to the police then, it was a few years, and I was turning into a criminal, I wasn't believed. I was told that I had encouraged it.
[C 79:27]: The kind of, if you went on holiday, sometimes you might struggle with somewhere you don't know.
[B 79:33]: You were told what? Sorry?
[A 79:35]: That I had encouraged the situation, I had encouraged the abuse, the sexual abuse. I must be gay. The exact words of the officer.
[C 79:46]: Okay, and is that still an ongoing thing? Okay, and when did that happen and how long did it happen for?
[B 80:00]: So the next is just movement between placements and leaving care. Why did you move between placements and were the reasons ever explained?
[C 80:06]: No.
[A 80:07]: Never, no, no. I moved obviously from the first one because I absconded because of the serious abuse. Second one was a result of abscondance, the first one. And the third one was, um, a partner wasn't ready to be integrated back into society.
[C 80:23]: Yeah, so I can understand that there would have been a struggle. How has what you went through affected relationships, parenting, friendships, Yeah, you give them the life that you wanted.
[B 80:52]: So no, never. I moved as I was, as I absconded due to serious abuse. Second was a result So it'll be expounding from the first and final setting I was deemed to, uh, I was deemed not fit to enter society.
[A 81:04]: Correct. Yep.
[B 81:07]: Did you run away, refuse to return, or ask to be moved?
[A 81:12]: You couldn't refuse. There wasn't an option.
[C 81:15]: What about friendship? Has it affected any friendship or your ability to maintain friendship?
[A 81:21]: I mean, the staff at Liverpool let me physically hitchhike home to Edinburgh, which is 60 miles, in different people's cars. They knew that was happening as a 13-year-old.
[B 81:32]: Do you say 60 miles?
[A 81:34]: Yes, 60 miles from that. I was 60 miles from my parents. Yeah.
[B 81:53]: So I just put, you couldn't refuse, that was never an option. The staff at Lendrick left me— let me hitchhike 60 miles to my parents' house, getting rides from strangers, and they not only knew but encouraged me to do so.
[A 82:05]: Yep, if you don't— if you're not happy, just bugger off again. Yeah, so I did.
[B 82:10]: And then finally for this section, when and what age did you leave care?
[A 82:15]: 16.
[B 82:17]: And what was your circumstances afterwards?
[A 82:20]: Um, for the first 4 years, my— from 16 to 20, uh, I was a criminal.
[B 82:28]: Yeah.
[A 82:29]: Um, I was even breaking in, um, doing everything I shouldn't be doing. Take no pride in it now whatsoever. Um, I got an 8-week prison sentence in Edinburgh.
[B 82:45]: One second.
[A 82:45]: Sorry.
[B 82:46]: No, don't apologise, um, Richard.
[C 82:49]: Yeah, absolutely. Just something that would remind you. Yeah.
[B 83:00]: Do you say 6 or 8 weeks?
[A 83:03]: 8 weeks. 8 weeks prison sentence.
[C 83:04]: How was it affected?
[B 83:05]: You were in Edinburgh? In Edinburgh and And what was it, what caused you to be placed into the adult prison?
[A 83:16]: Breaking in the house.
[B 83:21]: That's perfectly fine. So now it's just gonna go into the impact of your life. This may be a bit more of a distressing part, but after that we'll just be flying through. We should probably be done in the next 15 minutes or so.
[A 83:35]: Yep.
[B 83:35]: So this is the impact on your life, what the care setting has done. So how did this experience affect you at the time? So try to think about obviously your thoughts and feelings in relation to your safety, your trust, confidence, sleep, behaviour, education, relationships, and also your ability to speak up.
[A 83:56]: Well, as I say, I spiralled. The only way out I could see was rebelling. I was free, you know what I mean? I was free from that system. And instead of building my life and doing the right channel, I chose the wrong one because of the anger and the hatred and the hurt and deceit that I had in me. I couldn't speak to anybody. I had nobody to speak to. I mean, I was pretty much discharged from social services overnight. Yeah, one second, one second.
[B 84:47]: So you've got a— well, I spiralled. The only way I, um, the only way I saw was rebellion. I was free this way. Instead of building my life and choosing the right channel, I chose the wrong path due to anger, hatred, and deceit. I was essentially discharged overnight.
[A 85:03]: Yep, just 3 years of my life, then all of a sudden that's it, you're free to go. Yeah, no explanation, no nothing.
[B 85:27]: And how would you say this has affected your sleep, your behaviour, and your future relationships and ability to speak up?
[A 85:36]: For the first probably 20 years after that, it's horrendous. I had them— I was sleeping with different women. I've got 3 or 4 children that I have nothing to do with.
[C 85:48]: You know what I mean? Yeah, absolutely. Yes. Have you received counselling, therapy, mental health?
[A 86:00]: My family disowned me.
[C 86:02]: Yeah.
[A 86:05]: And I was, I was just a rebel. I was on a destruction mode. Do you not believe it?
[C 86:15]: Yeah.
[B 86:40]: The first 20 years after this was horrendous. I was sleeping with numerous women. I have 3 children that I don't have anything to do with. My family disowned me. I was just a rebel. I was in destruction mode. You wouldn't have believed it.
[A 86:52]: Mm-hmm.
[B 86:53]: Yep, yep, no problem. So the next question is, how has it affected your mental health?
[A 86:59]: Back in the day, you didn't have mental health. There was no such thing as mental health. That's only— that's a modern day. So my mental health was me breaking in. My mental health was me sleeping with different women, cheating, lying, stealing. That was my mental health. Because if you ask anybody 40 years ago what mental health was, nobody could tell you. Okay, I now know what I've done to my mental health.
[C 87:27]: Yeah.
[B 87:32]: So my mental health was stealing, break and entering, sleeping with numerous women. What else did you give an example for?
[A 87:39]: Just doing what I wanted to do. I mean, I couldn't— I didn't care. I mean, nobody could do any more to me than what had been done the previous 3 years.
[C 87:58]: No. Could any sibling, former resident, relative, friend, partner, or professional provide a supporting statement for your application, or would you want them to? You wouldn't. Okay.
[B 88:13]: How has it affected your physical health? Um, physically So like any alcohol or substance use? What were—
[A 88:23]: oh no, that's one thing I've been very strong about. I mean, I'll social drink now and again. I don't— I used to smoke at the time, but when I turned my life around, I stopped smoking. And I refuse point blank to do any kind of drugs. I've seen so much destruction with them in the care system.
[B 88:41]: Yeah, I've got no substance use. I only drink socially now. Um, how would you describe your sleep?
[A 88:49]: Terrible. My doctor refuses to give me any more sleeping pills because of the addiction, and I'm now on— actually, just give me a second, I'll tell you what they're called— diazepam.
[B 89:01]: Yeah, one moment.
[A 89:03]: Just two seconds. No, I'm a tripplin'.
[B 89:18]: I'm a tripplin'.
[A 89:20]: I'm a tripplin' for my sleep. But to be honest with you, I actually buy sleep pills on the black market.
[B 89:26]: Yeah, no problem. Hold on. Would you say this is due to it being a necessity?
[A 89:39]: Yeah, because my doctor won't give them anymore. Because of the addiction. But I've got— I need to sleep, you know what I mean? And it's all— I'm a— triptylene don't work. They calm me down, but they don't— they don't make me sleep. The only thing that makes me sleep is Zopiclone.
[B 89:54]: Zopiclone?
[A 89:55]: Yeah.
[B 89:56]: Do you know how that's spelled, by any chance?
[A 89:58]: Z-O-P-I—
[B 90:00]: yeah—
[A 90:00]: clone, C-L-O-N-E.
[B 90:06]: That's the only thing that helps with your sleep?
[A 90:08]: It's the only thing that'll put me asleep, yeah. And I know I'm addicted to them, I know that, but what's the options?
[C 90:15]: Yeah. And how are you feeling after discussing this on the phone?
[B 90:26]: Just give me one second, just while I just try and associate the— not associate, sorry, just try and fix the punctuation and grab my real quick.
[C 90:37]: Yep.
[B 90:38]: So, but no substance use. I only drink socially now. My sleep is terrible. My doctor refuses to give me more sleeping pills as he's concerned about addiction. I'm on diazepam, Amitriptyline. I do buy sleeping pills on the black market. This is a necessity as my doctor won't provide me with the drugs. Zopiclone is the only thing that helps me with my sleep. I know that I'm addicted, but what are my My options, by any chance, could you please just confirm for me what the milligrammes are for those?
[A 91:04]: Um, I think it's 7.5. It's obviously clone, I think. I don't have them to hand with me. I'm actually in a hotel room in Ireland at the moment on work. Um, the amitriptyline, I, I have, they're 10 milligrammes, but I take 2, so it's 20 milligrammes.
[B 91:20]: And how many of the zopiclone do you take a day?
[A 91:23]: Uh, 1. One at night.
[B 91:31]: Yeah, um, and then the diazepam?
[A 91:34]: Yep, I take one of them. I think there's 5 milligrammes. I've not got that in my hand either, like I said, in my bag in my car.
[B 91:39]: It's okay, don't worry about it. One, one a day?
[C 91:42]: Yeah.
[B 91:42]: And is that at night or just during the day?
[A 91:44]: At night.
[B 91:47]: Fantastic. Um, how has it affected your relationship, parenting? Friendships, intimacy, trust, or isolation?
[A 91:54]: No, um, since my children came along, the children I've been a father to, I mean, they've changed my life. Um, you've no idea.
[B 92:10]: Sorry, say that one more time.
[A 92:11]: I mean, talk about being an overprotective father.
[B 92:13]: Yeah.
[A 92:14]: Oh, you have no idea.
[B 92:15]: I have lots of problems.
[A 92:16]: Idea. And my children, my world. I see them on a daily basis. Yeah, for them, they're all doing well in life. My daughter's a paramedic. I mean, got 2 grandchildren, 2 on the way next year, and all full-time jobs, all got their own houses, done so well. And I, I thank myself for that. Um, of course, my strict regime that I've developed because of my abuse. So if anything, it's done some good. It's made me treat my children the way that I should have been treated.
[C 92:55]: Yeah. Be honest with you. I'm still— I'm working on the system, and every now and then I have to ask Auntie what that means. All right, Craig, well, you take care of yourself, and thank you again. All right, speak to you soon.
[B 93:30]: Bye. But since I've become a father to my kids, they've changed my life. Talk about being a A protective father. You have no idea. They are my world, the four of them. They all work full-time. They have a house. I gave myself a strict routine to stick to and I was able to provide myself with this. I wanted to treat my children the way I should and wanted to have been treated. They are my world.
[A 93:51]: Yep, yep.
[B 93:53]: And the next question: how has it affected education, work, confidence, opportunities, finances, housings, or day-to-day stability?
[A 94:02]: My strong will has got me out of the shit in my teenage days. Um, I, I left when I turned 20, um, after I'd done my prison sentence. I left Edinburgh. Hold on, you left Edinburgh? I left Endra. I wanted to prove my family wrong because I was written off, you know. I mean, I was a nobody. I was going to die. I was going to die crook and all this, you know. I mean, and I just got to the stage when I was 20, I thought, fuck you. Excuse my language.
[B 94:44]: No, it's okay.
[A 94:45]: I'm not going to be that person that you see I am. And I see, I packed up and I left. I left them with nothing but the clothes on my back. I'm left with no qualifications whatsoever.
[B 95:31]: So she put, my strong will has got me out of this shit from my teenage days. When I turned 20 after my prison sentence, I left Edinburgh. I wanted to prove my family wrong. It was like a fuck you. I wasn't going to be the person everyone thought I was going to be. I left with nothing but the clothes on my back. I have no qualifications. And finally, are there triggers, places, smells, authority figures, institutions, or situations that you avoid?
[A 95:58]: Not really, because I've never— I mean, I've never been near a care situation. My children have always had great upbringing, great education, you know what I mean? I've been such a strict father, but for the right reasons.
[B 96:12]: Yeah.
[A 96:13]: And I've never been in that environment, and I've never had any social— I mean, I would not allow a social worker near my door.
[B 96:21]: Yeah.
[A 96:21]: You know, I mean, I have no trust, no faith in that profession. And I actually have a friend whose wife's a social worker, and I will not associate with her in any way, shape, or form. And that's wrong. That's wrong for me to do so. And But it's a—
[B 96:38]: Sorry. It's okay to apologise. So I just got, um, not really, so I've never— sorry, not really, as I have never been near a care situation with my kids. They've had a great upbringing and education. I was a strict parent but for all the right reasons. I do not trust social workers. I will not let them near my doorstep. I have a friend who is a social worker and I will not associate myself with them.
[A 97:26]: So my friend's wife she's a social worker. And I know it's wrong, but it's the whole stigma, the word social worker, you know what I mean?
[B 97:37]: Yeah.
[A 97:37]: And I've seen the destruction and chaos they've caused in many people's lives. I mean, I've looked at all these child abuse cases and Orkney and things that have happened, and the social workers have been to blame. That's by the by, but what they've did to me personally, you know what I mean, Yeah, they can fuck off as far as I'm concerned. The whole system is dead and buried and will never be resurrected in my life. Never.
[B 98:29]: Can you just clarify something for me? You just stated that— oh, hold on. You said something then about like, um, if it's up to you, like about resurrecting something. Um, in relation to social work and social workers, what was that again? Can you just repeat it?
[A 98:52]: The only thing that's resurrected now is to speak to you about it.
[B 98:54]: Oh, okay.
[A 98:56]: Sorry, it would, it would be buried, gone. But I mean, you can probably hear from my tone, I'm getting so angry. Yeah, just thinking about these people and what they've done, you know what I mean? So many children have been scarred by this. When I say I've lost a friend through this—
[B 99:18]: yeah, I do apologise. My condolences.
[A 99:21]: No, listen, that's years and years ago, but again, it's the life that could have been saved.
[B 99:25]: Yeah, of course. Hold on, I'm just finishing up the punctuation and grammar on this and I'll read it back to you just to make sure everything's right. Just because we've gone over like quite a bit of the time period, so like I probably will lose the transcript on this. So I just want to make sure everything is crystal clear. So I just put, not really, as I've never been in a care situation with my kids. They had a great upbringing and education. I was a strict parent, but for all the right reasons. I do not trust social workers. I will not let them near my doorstep. I had a friend whose wife is a social worker and I will not associate myself with them. I know it's wrong, but it's the whole stigma of the word social worker. I've seen firsthand the effects that they've had on people's lives in regards to what's happened to me and the social workers' involvement. They can all fuck off for as I'm concerned. The only time it is resurrected in my life is speaking to you today. I have buried this. I'm angry with what has happened. To not only me but every other child. I lost a friend because of this. It was a long time ago, but this is a life that could have been saved.
[A 101:02]: Yep.
[B 101:02]: And then finally, in relation to the impact of your life, what impact has this had on your life overall, and what do you think may have been different if it had not happened?
[A 101:12]: What could have been different? Well, hopefully nothing could have been different because I love the life I've got now. But I could have left. I could have been deprived of an education, and that's so important. But because of my strong will, I mean, I've got a cracking job. I'm in a senior management role now. I'm on 80 grand a year, you know what I mean?
[B 101:42]: That's fantastic.
[A 101:43]: I own my house, I've got cracking cars, and I don't want for nothing, and this is not about money, not about money at all.
[B 101:50]: No.
[A 101:51]: But that's what the care system has done for me. That's me that's done that for me, and only me. That was the path I took when I turned 20, when I left Edinburgh, and I've done it mainly to prove my family wrong.
[B 102:15]: It's actually astounding how much spite can be such a motivating factor.
[A 102:21]: Honestly, you've no idea. I just didn't want to become a statistic, to be honest with you.
[B 102:31]: Yeah. So I just put, well, hopefully nothing but Nothing could have been different as I love the life I have right now, but I was deprived of an education, which is incredibly important. However, because of my strict regime, I have done so well for myself. I have a cracking job, nice cars, and a wonderful family. This is all due to me, my actions, and my determination. I wanted to prove everyone wrong and prevent it being another statistic.
[A 103:26]: Yep, spot on.
[B 103:30]: I'm just going to answer some questions now, which is just in relation to, for me, um, Do you know if there's any letters, photographs, reports, inquiry evidence, apologies, decisions, or previous correspondence made to support any evidence and supporting information what you've given today?
[A 104:04]: No, nothing at all.
[B 104:06]: That's fine.
[A 104:07]: No, nothing.
[B 104:09]: Could any sibling, former resident, relative, friend, or professional provide a supporting statement?
[A 104:15]: Um, no, nobody, nobody was here. Yeah, nobody was here. And, and I say because it's a taboo subject, you're not exactly going to come out homeless, started donating to your mum, you've been abused, are you?
[B 104:24]: No, of course not. So now it's just in relation to previous claims, application, or payments. Have you previously made any civil claim, um, criminal injuries claim, a redress application, a complaint, police report, increase statement, or claim to any other scheme about this abuse?
[A 104:41]: What you said, you're the first person I've talked about it in 40-odd years, so you're very privileged, I'll tell you.
[B 104:47]: Oh yeah, very much. I do feel very much So you've actually done such a fantastic job, if I'm being honest with you, Richard. Like, this is something more obviously is a very distressing and traumatic thing to speak about, but you've been able to conduct yourself very eloquently and also express yourself and give such detailed description that, like, I know this might sound a bit crazy, but like, I'm actually looking forward to drafting this statement up because you've just provided so much information. It's just going to be easy. I'm going to be able to fly through this. So again, I am glad that you've been able to finally speak about this and be a little bit open. And obviously, as you stated, we're here to try and get you the recognition and also the acknowledgement and apology, what you do deserve. Obviously, I know you stated that you haven't got any interest in relation to the money, but from what I can tell you now, that looking from our system and looking at provisional value of obviously your records, the statement what you've given today, you're estimated at a level 5. So that's anywhere between £80,000 to £100,000. But that's obviously— I can't say for right now that that's a guaranteed figure. But that is something what we believe that this level is going to be at. But it will all be down to the Scottish Redress Panel. In relation to that anyway?
[A 106:14]: It doesn't excite me. No, of course not. Maybe 40 years ago it might have, you know what I mean? But now I don't give a shit, really. I think what— you've no idea how this has made me feel now, just be talking to you. I'm not going to go run and speak to my wife when I go back home, but I think through time I might. I might do that.
[B 106:36]: I think it's one of those, I think now, like, not only for this for you isn't mainly to get anything back is in form of a compensation. I feel as though this is perfect for you in regards to your closure. I feel like now that you've been able to take a detailed account of what happened and to— obviously it's a bit easier speaking to me today because you can't put a name to my face. No, sorry, you can't put a face to my name. So yeah, it's one of those where like you probably would feel a bit more comfortable to speaking about it and being able to talk. And obviously, as I said, I'm very grateful for you to be able to do that, not only just for obviously my job and being able to do this for you, but also I'm thankful that you've done it for not for yourself really, because I feel as though this would be the start of something for you where you'd be able to—
[A 107:25]: Well, a bit interesting. I mean, to be honest with you, I don't think anybody's ever going to be alive that's caused any of this, and I don't think any repercussions is ever going to happen to these guys. And I've accepted that, you know what I mean. But I think what makes me happy is that the government has realised there's been a problem.
[B 107:45]: Of course.
[A 107:45]: A bit late, but I mean, hopefully now the kids that are going on my journey, you know what I mean, that's what it is, it's been my journey, they'll get the care that they need and thrive, you know what I mean, that I never got. And that matters. Believe me, that matters.
[B 108:04]: Of course. And you've done an absolute fantastic job in raising your family as well, especially considering everything what you've been through. Obviously, something you should be very, very proud of what you've managed to do.
[C 108:14]: Yeah.
[A 108:14]: I suppose if anything, I can thank for what happened to me for that. Yeah. In a perverse kind of way.
[B 108:20]: Well, really, it's more of thanking yourself that you was able to have that mental fortitude to be able to tell yourself that you've got a plan I'm going to stick with it and I'm going to show everyone that obviously you deserve better. And you did get better, then that was all from your own doing. Like, you became— obviously, um, without, um, sounding a bit too much like— at the end of the day, um, you, you are older than me, but you became your own, your own man essentially at that time. No guidance, nothing at all. And a lot of people within this Scottish region has not been able to do that. And I can is that right?
[A 108:56]: I can imagine.
[B 108:58]: Yeah, it could have gone a lot worse. You've probably got one of the best outcomes I've ever seen so far coming from this. Yeah. Which in a little way, obviously, you probably may feel a little bit lucky from the outcome.
[A 109:11]: I do, I do, yeah, I do. And as I say, if I had done education at school and I'd done mainstream school, I don't know where I would be. I'd probably be still in Edinburgh. I don't know. I don't know. I don't even want to think what happened then, you know. I mean, it didn't happen, and what did happen I've had to deal with, and again, I've done a bloody good job of it. I know I have.
[B 109:33]: You've done a fantastic job, I must admit, honestly. Thank you. So we're literally just near the last few questions now, yeah, and we should be able to fly through. But just in relation to that past question, what I asked, did you receive any payment, apology, settlement, or decision, or any signed waivers waiver or discharge, and do you have any copies?
[A 109:52]: Nope, nothing at all. Nothing.
[B 109:54]: Nope. So now it's just for the reason for applying. Why are you applying to the Scottish Readjust Scheme, and what would you like to come from telling your storey today?
[A 110:04]: Education. But I think, I think that's out there already. I think that's why they've created this scheme. I think whoever reads this, I don't think they'll be shocked by it because they'll have read a lot worse. But now is the time to do it. You just— I just say nobody can be punished for this, but it's just the time, you know what I mean? If you had spoke to me 2 years ago, I would have told you piss off, absolutely no chance, you know what I mean? But the time in my life now, I'm nearly 60, you know what I mean? And I feel now I should, and it's just time. Yeah, the time is right. It really is right to do that. Yeah, and it should be. I mean, I should be shouting it from the roof. Yeah. In a strange kind of way, you know what I mean? But—
[B 111:32]: The next question would be, what would an acknowledgement mean to you, Richard?
[A 111:37]: I think now it'd be pretty much meaningless, to be honest with you. It's like the horse is bolted, you know what I mean, after the steel door's been left open. It's happened because none of the people— again, none of the people involved will ever have a repercussion of what they've done. So they can stand on the highest hill in the world and shout, "I'm sorry, Richard." I just laugh at them, you know what I mean? Because it's somebody apologising that hasn't been through that, that hasn't, I'm presuming, you know what I mean, they're just reading my storey. And that's what it is, it's my life they're reading. So I think it'd be kind of, I don't think they should apologise on behalf of somebody else. Else, but somebody has to take ownership from it. I understand that.
[B 112:59]: But it is meaningless now. It is meaningless now, to be honest with you. It's happened now, and none of the people who were responsible will ever be accountable. You can stand on the highest hill and shout, sorry Richard, I would just laugh at that. I would understand that. I understand that someone has to take ownership, but those responsible will never face the consequences.
[A 113:15]: Yep, yeah, it's too late. It's far too late to be doing this, something that happened all these years ago.
[B 113:30]: And finally, is there anything else you want Rejoice Scotland to understand about what happened or the harm that you have lived with?
[A 113:38]: Again, I revert back to the previous question. What are they going to do with it? Ken, are they going to say, oh, we're so sorry? Hear it again, it's just bollocks as far as I'm concerned, you know. I mean, somebody who's in their 30s and their 40s trying to deal with something that happened 30 years ago, it's— they're doing it as a job. Yeah, Ken, they, they don't care. They'll go to bed tonight and they'll sleep no problem. What happened to me, they, you know, I mean, it's just a job to them, that's all it is. They've not experienced what I've went through, and for them to try and— and then for them to try and do something about that now, well As I say, it's too late. Far too late. And again, I think that's just a bit of resentment on my behalf there. Yeah.
[B 114:48]: So again, I refer back to the previous question. What can you do about it? You can say sorry, but it means nothing. A load of bollocks for them to now only start trying to do something about it. It's too late. Again, this may just be, just be my resentment on behalf of the care system.
[A 115:11]: Those that are meant to care have failed.
[B 115:21]: I just added that. So finally, Richard, it's just a closing— well, a closing and welfare cheque. Is there anything important that we have not covered our wording that you wanted to handle correctly?
[A 115:33]: No, no, you've been absolutely fantastic. You've delivered this like absolutely fantastic.
[B 115:49]: How are you feeling after discussing this, and do you feel safe to end the call?
[A 115:53]: Yeah, yeah, no, no, I'm not— I feel good actually. I feel good. I feel, and yeah, it's your job, I feel you've listened and you've extracted the right information. You know what I mean? You're not a robot. You're, yeah, yeah, I feel you've got compassion behind you. Yeah, it's made this whole process far easier.
[B 116:13]: Yeah, we're here to try and get the best possible outcome for you.
[A 116:16]: Yeah, yeah.
[B 116:17]: Obviously most of the time, um, you're not alone being the one who, but with saying like the money means nothing like a lot of people feel the same. And it is, yeah, it is more obviously the acknowledgement and the more of the panel admitting fault and taking accountability more than anything.
[A 116:37]: I think they've done that already by creating this system. They know there's been problems, you know what I mean?
[C 116:44]: Yeah.
[A 116:44]: But to the extent I don't think they do, and I don't think they ever will know. I don't think you'll speak to half the people involved to be honest with you. A lot of them have been dead by now, so you have no idea the true extent. This is just a statistics exercise for them, that's all this is.
[B 116:59]: Yeah, and we're gonna— when it comes in next year, there's also going to be the Church of England scheme, so really, yeah, so it's going to be even much. And with the Scotland one, obviously the storeys that have been detailed to us so far, obviously quite traumatic, I imagine, just not only for the people to have experienced it, but just even ourselves, just to hear anything. It is a shocking thing.
[A 117:25]: Yeah.
[B 117:25]: With the individually assessed Scottish redress applications, you get that, you get £100,000 because obviously, because they understand the severity of what's going on.
[A 117:34]: Yeah.
[B 117:35]: With the Church of England scheme, it's £600,000. So it shows you. Yeah, exactly. It shows you how severe basically that's going to be. So obviously that's something more. At the end of the day, the role, what we're doing here, it's the job satisfaction obviously outweighs the storeys that we hear because what we know is that we're obviously doing a job to try and make, trying to give closure to a part of your life, which obviously is very troubling. And obviously if we're able to get you any compensation in relation to that, Brilliant. But obviously, yeah, it's just a bonus on top of it. Yeah, more than anything, what we found is that the people who we're speaking to, they'd rather obviously know for sure that they're going to get this form of acknowledgement and to know that someone's being held accountable for it.
[A 118:27]: Yeah, yeah.
[B 118:28]: And so is there someone you can contact for support, or would you like any support service details?
[A 118:32]: No, I've got— I'm gonna meet a couple of colleagues now down at the bar. I'm gonna have a gin and tonic. I'm gonna go Chinese tonight. I'm over in Ireland on business, so yeah, I'm absolutely fine. But certainly I'll probably not sleep much tonight either, but again, that's just standard for me. And but all told, no, I'm not gonna jump off the windowsill. And for my kids later on— and actually one of my kids is here, he's one of my colleagues— so no, it's just I'm fine, absolutely fine.
[B 118:56]: No problem. What are you gonna have for the Chinese?
[A 118:59]: I don't know yet, I've never been to a Chinese in Ireland, so see what I and see what the crack is like.
[B 119:05]: Yeah, yeah, there you go. Well, I hope they have a lovely evening. But this is just the final question now, Richard. Has the next steps been explained to you?
[A 119:14]: Not really, no, to be honest with you, no.
[B 119:16]: Okay, I will, um, what I'm going to do is I'm now going to explain the next step to you. So I'm just going to answer that as yes. Um, so what will happen now is that I'm going to go away and I'm going to obviously draught your witness statement. I'm going to make it detailed, going to detail it within your first-person narrative.
[A 119:38]: Yep.
[B 119:38]: Because obviously this is your witness statement. I am then going to go through and I'm going to corroborate what you've said within this witness statement today, and I'm going to match it with the GP records, what we've collected. Yep. I'm going to match it with your childcare records, what we've collected, that being from Edinburgh City Council. Council, and also from the institution care setting called CMAB Care and Education. And following that, I will then make a bundle which will provide an exhibit sheet. It will provide an exhibit bundle of all relevant records which obviously corroborate what you've said today. And once that has been drafted and been completed, it is going to be sent to you directly at the email address what we have on file, which is richard@ adampervs.com.
[A 120:21]: That's correct.
[B 120:22]: Yeah, and so that'll be sent to over to you to have a look at, um, and for you to sign. And you sign and obviously just state that the information in the witness statement detailed is, um, correct, um, and the best of your ability. And once you've sent that back to us, we'll be then in a position where we'll have a WhatsApp meeting with you. The meeting won't be with me, unfortunately. Currently, right? It will be with our claims operations manager, which is Jay Taylor, and also it will be with the head solicitor here at MMA Legal. And it is not a long phone call whatsoever. All you'll need is a form of ID, be it passport or driving licence. Just put the camera in front of your face like you're taking a selfie, show obviously the ID, and then on the call, the head solicitor will state if this is acceptable and if he's happy with that. Once you've then verified, we will then submit your application to the Scottish Redress Panel. At the moment, we are unsure of the time period, what it's going to take for them to respond. We are currently under the impression that is anywhere between 8 to 12 weeks. So hopefully, if that's quick—
[A 121:35]: I wasn't expecting that answer.
[B 121:37]: I know. Yeah. Hopefully are going to come through quickly. And I do have a lot of, um, witness statements this week, just so you are aware. And I've also got, um, witness statements in the back what I'm still drafting as well.
[A 121:50]: Sure.
[B 121:50]: But from what you've given me today, like, and everything what you've done on this call, like I said, you've been absolutely fantastic, Richard. Like, you've, you've not, um, got disgruntled or anything like that when I've needed to, like, interrupt you, which obviously is a bit of a awkward situation for us both. It's not something I would want to put myself in position of interrupting you, but it's essentially just for the fluidity of the witness statement for when I go to type it up. Yeah, so hopefully I'll be able to get this done within maybe like an hour, an hour and a half, right? Okay, and then we'll go from there. I'm hoping that I might be able to get this done for you at the end of this week on Friday. If not, um, I'll definitely have it sent over to you by the end of next Friday.
[A 122:29]: Okay, that's absolutely Absolutely fine, mate. Yeah, no problem at all.
[B 122:32]: No problem. Well, thank you very much again for obviously sharing your storey with me today.
[A 122:35]: No, listen, not a problem. Incredible. Good to speak to you, and I'll catch up with you soon.
[C 122:39]: Okay.
[B 122:39]: Yeah, of course. Have a lovely evening. Bye.
[A 122:41]: Yeah, you too.
[B 122:41]: Bye-bye., `formatted_transcript` = [A 00:00]: Hi there.
[B 00:01]: Hi Richard, it's James here from ML Legal. How are you? How are you doing?
[A 00:05]: I'm okay, yeah, okay.
[B 00:07]: I do have to pass data protection purposes again just before we continue with the statement. Could you please just confirm for me your date of birth, please, Richard?
[A 00:15]: 18th of March, 1960.
[B 00:17]: Fantastic. And then just your postal address, please.
[A 00:20]: Yep, Tango X44 Kingfisher Grove, Gallowshields, Tango Delta 1-2-2-Pet Hotel.
[B 00:24]: Fantastic. And just let you know again, calls are recorded for training and monitoring purposes.
[A 00:29]: Yep.
[B 00:30]: And so now we are going to go into your second care setting. Again, this is all the exact same 12 questions. And so if you could kindly confirm for me the second care setting's institution name, location, the approximate dates, and your age, and who placed you there.
[A 00:46]: That was the Edinburgh Assessment Centre, and location was Howdenhall Drive, and that's at Liberton in Edinburgh. And I was about 14 when maybe 14 and a half, 15, and I was placed there by the Children's Panel in Edinburgh. That I remember very clearly.
[B 01:42]: Also, um, can you remember how long he was there for?
[A 01:46]: 3 weeks.
[B 02:02]: What type of care setting was this?
[A 02:04]: It was a closed environment. It was a secure unit.
[B 02:25]: So the next question is going to be in relation to what your ordinary, ordinary daily life was like there. First, what we're going to do is we're going to go through what the accommodation was like. So could you kindly just confirm for me what the accommodation setting was like?
[A 02:39]: It was like a cell. It's our locked room. There's two of these in the room, but I can remember.
[B 02:56]: Was there a window?
[A 02:58]: No, no.
[B 03:01]: And did you have access to a toilet?
[A 03:04]: I think I must have. I think I must have, because certainly over there, neither. Same instances as in the past.
[B 03:22]: What was the cleanliness like of these cells?
[A 03:26]: Um, just standard, just a room. Um, I can't remember it being overly dirty.
[B 03:44]: Was you provided clothing when you was at the assessment centre?
[A 03:48]: Not initially, no. Um, we got a grant from the social services, but that was probably a couple of weeks in.
[B 04:05]: He was given a grant by the social services. Was this direct?
[A 04:09]: I was given clothes.
[B 04:10]: Oh, sorry.
[A 04:11]: Yeah, yeah, I imagine it's a care grant or whatever it is.
[C 04:19]: Yeah.
[B 04:19]: And how long into being there was this provided to you?
[A 04:23]: A good couple of weeks anyway.
[B 04:34]: So did you only have like one set of clothes?
[A 04:36]: One set? Well, I think in the end they would give me somebody else's clothes out of the top of that bank of clothing, but I always remember I looked right out of place because it was just— it wasn't me. I was taken from the hearing straight there, so there's no pass and go.
[B 05:28]: What was the routine? What was the daily routine like there?
[A 05:32]: You were, you were up here in the morning and the doors, you had to stand behind your door, wait until it was opened. Yeah, you have to march, but literally march to the breakfast.
[B 05:52]: And was this in like a hall?
[A 05:54]: Yeah, yeah, yeah.
[B 06:02]: And what would follow breakfast?
[A 06:04]: You would get breakfast and you would go up, and I remember you go back up to— back up to your room. Yeah, um, and then you would try— I think I probably had a bath or a shower or something. I really can't remember. I certainly was not as bad as previous.
[B 06:22]: Um, so when you were saying when you was able to have the bath and shower, um, was it something where you was able to have your own privacy?
[A 06:31]: Oh no, no, no, no, no, no, no.
[B 06:33]: All right, so would you just be able to briefly describe what it was like when you was taking a shower?
[A 06:37]: Well, it's just— I mean, showers were all open. And you were standing next to somebody. There was no privacy, no privacy whatsoever.
[B 06:55]: I'm sorry to seem like this is prying or anything like that, but was it ever a member of staff present when you were showering and stuff?
[A 07:03]: Yeah, yeah, because you were watched 24/7. There, it was constant. You couldn't be left alone unless, unless you're in your room locked in.
[B 07:21]: What was contact like with your family? Would you ever refuse or deny contact?
[A 07:29]: I've never seen them for 3 weeks. Was not allowed to see them.
[B 07:33]: He wasn't allowed to see him?
[A 07:34]: Nope. No family contact for 3 weeks.
[B 07:36]: Did you have a request to try and contact your family?
[A 07:39]: Um, yeah, yeah, I wanted my mum. Yeah, yeah. And there was once that they did come up, but, um, only because they wanted— the assessment said, what, just me to see a psychologist? And he had turned up.
[B 07:52]: Okay, one moment for a second.
[A 07:54]: Sure.
[B 08:12]: Can you remember the child psychologist's name? No, that's fine, don't worry.
[A 08:20]: Yeah, I was not in a good way. Um, to say the least.
[B 08:31]: Can you remember what the outcome was from you being seen by the child psychologist?
[A 08:36]: No, it was never discussed with me. No, I was never privy to that information.
[B 08:44]: So I just put the outcome of which was never discussed with me.
[A 08:46]: Yeah, none of this was discussed with me in any way, shape, or form. And I was put in there so I couldn't abscond.
[B 09:15]: So now I'm just gonna go into the next question. How did the other children genuinely treat you?
[A 09:22]: Because I was in Edinburgh, it genuinely wasn't as bad, but there was still a tier system, as in hierarchy. Obviously I was still quite young, and there was children there up to 16.
[B 09:57]: The children there that were 16?
[A 09:59]: Yeah, there's older children. Yeah, yeah, I should put the other children.
[B 10:08]: Okay, there were a tier system hierarchy. I was still quite young. There were children there that were 16.
[A 10:15]: Yeah, they were, they were the, like, say, the kingpins, you know what I mean?
[B 10:23]: So to speak.
[A 10:24]: Yeah.
[B 10:27]: How did they, how did the staff genuinely treat you?
[A 10:34]: Like, uh, you're only the one he cared for, put it that way. You were there, they were there to do a job. You know what I mean? They were turning up to do the job, but there was no one-to-one. You were just there. I mean, it was just a routine.
[B 11:08]: So the staff didn't care for you, they were only there to do a job. There was no one-to-one, you were just there. There was no routine. And was there any form of rules, punishments, isolation, or unsafe arrangements that was enforced by the staff?
[A 11:21]: Yeah, they had a single cell that would put you in and strip you.
[B 11:26]: Oh, sorry, a single cell which they'd strip you?
[A 11:28]: They'd strip you, and it had peepholes, and all the kids— they'd make the kids bang on the door when they're— because you wouldn't be— you'd be allowed out for breakfast.
[B 11:35]: Hold on one second. Sorry about this, Richard.
[A 11:38]: Okay.
[B 12:05]: I just saw about this, correct? They had a single cell which they would strip you in. There was peepholes, there was peepholes in the cell in which the other children would look through to mock you and bang on the door, correct?
[A 12:17]: Yeah. And you would, you would have been there for the duration of your punishment.
[B 12:27]: You've been there for the duration of the punishment?
[A 12:29]: Yes, it was 3 days. You've been there for 3 days, 3 days, 3 days, maybe 4 days, and you would be stripped naked and you would obviously bring your food in, but there's no, there's no, um, nothing at all to do. No books, no nothing.
[B 13:18]: So as you put, the punishment would last up to 3 or 4 days. You would be naked, not provided any books or stimulant. They would only provide you with food.
[A 13:25]: Yep, correct. They did have a potty in the corner, you pissing the pot legs.
[B 13:42]: If you ever used the, uh, the pot, was it ever changed if you, if you requested for it to be changed?
[A 13:49]: No, no, you once Once a day you would be let out to empty your piss pot, um, and that's it, you're back in again. You didn't even have— I know even in prison, like, you get exercise. There's never any, nothing like that. Yeah.
[B 14:16]: So again, um, it is going to be, um Identifying what you'd now consider abuse that you suffered whilst she was at the assessment centre. And so in relation to neglect, that would be any inadequate or withholding of food, clothing, warmth, hygiene, supervision, safety, medical care, education, or emotional support, unsafe confinement, failure to protect from bullying, violence, sexual harm, or other children or unsafe adults. Looking back, would you say that you was a victim of neglect whilst she was at the assessment centre?
[A 14:48]: Yeah, 100%. Predominantly psychological.
[B 15:10]: Looking back at your time when you was at the assessment centre, is there anything what you'd now consider as physical abuse?
[A 15:19]: You were given a punch here and there, yeah. If you step— if you stepped out of line, if you want to go to put in a cell, you were given a punch or a slap.
[B 15:38]: Can you recall where they'd hit you? Was it in the face?
[A 15:43]: Genitals. Give you a kick or a punch in the genitals. Never anywhere that could be seen. Never.
[B 15:58]: Looking back at your time, would you say that there's anything what you would now consider as emotional abuse?
[A 16:04]: Oh yeah, yeah.
[B 16:07]: And then again, for looking back at your time at the assessment centre, is there anything what you'd now consider as sexual abuse?
[A 16:14]: No, no, no, no problem.
[B 16:17]: So I'm going to ask the following questions again in relation to all three levels of abuse that you suffered while you was at the assessment centre. So in relation to the neglect, Richard, could you please confirm who was involved or responsible?
[A 16:33]: The system. The system is the system, yeah, clear and simple. There is only one answer, yeah, yeah, it's the system. Edinburgh Council. Or in our children's panel allowed this to happen by putting the children in here.
[B 17:01]: Can you think of any specific— sorry, can you remember any names or any specific roles, descriptions of the staff?
[A 17:12]: One springs to mind, and his name is Ronnie Motherwell.
[B 17:17]: Ronnie Motherwell? Yes. And would you say, um, Ronnie Motherwell was responsible for any of the abuse that you suffered when you was there? Could you specifically highlight which levels of abuse? Which type of abuse?
[A 17:35]: He would punch you. He would kick you if you were gonna get— yeah, I mean, it's— yeah, just an odd dig. It was not to the extent as Lendrick Muir, but there was— you're always alert, you know. I mean, you knew what was coming if you stood out of line.
[B 17:51]: Yeah. And again, in relation to who was responsible, um, for the physical abuse, um, who would you say was involved or responsible for that? Staff. Yeah. Do you remember any specific names?
[A 18:25]: Well, Ronnie Motherwell was one. Um, not really. He always starts— he always sprung to mind. Um, he was a Scouse, like, yeah, in the highest order.
[B 18:53]: And again, in relation to the emotional abuse, um, are you able to confirm who was involved or responsible?
[A 19:00]: Well, everybody dealt with my care package, to be fair.
[B 19:04]: Everyone dealt with your care package?
[A 19:06]: Everybody dealt with my care package, yeah, because I mean, I go to an assessment centre— sorry, I go to a children's panel, and there was no dialogue with myself. I went there because I kept absconding from Landryk Muir, and the next thing I know, I walked— I was shackled and put into a social worker's car. Taken from my parents, no explanation, no nothing.
[B 19:34]: You were shackled, did you say?
[A 19:36]: Handcuffs, eye cuffs, yeah, yeah, cuffs, so I couldn't abscond, I couldn't run away, because if I got to that door, I would have, trust me.
[B 19:46]: Yeah, so you was putting cuffs on, then putting cuffs and taken to the car, then straight to the assessment centre, straight there.
[A 19:54]: Yeah, there's no passing go, there's no goodbye to parents, nothing. I always remember the children's panel had a button under the table, and I knew— obviously I knew exactly what was going to happen. The button was pressed, you could hear it. Yeah, indicate them to lock the doors down the stairs.
[B 20:30]: And was this the door downstairs? You mean in the entrance of the building?
[A 20:34]: Correct. Yes, yeah, they sealed it so I couldn't get out.
[C 20:50]: Hi, this is Craig. Hi Craig, it's Leah calling from Eleanor Legal. Is now still a good time to conduct your witness statement?
[B 21:01]: So now we're just going to go through each level of the abuse, if you're able to provide one clear example of what happened, where and when did it occur, what was happening before the abuse took place, during, and afterwards. So we'll start first with the neglect. Could you please provide me with one clear example of what happened, Richard?
[A 21:23]: Yeah, well, neglect to me was being put in a room for 3 days, potentially, or longer or shorter, and on average 3 days with no clothing, no stimulation, no light.
[C 21:43]: Kind of your final chance to say what you need to say.
[A 21:48]: And what abuse did you want?
[C 21:50]: I mean, you got a drink or something nearby?
[A 21:56]: Okay, people can understand. You mean you're ripped from your family, put into this surrounding without any chat, dialogue, anything?
[C 22:07]: Some questions could be quite upsetting because to give concerning home and care in the same past. Just take your right-hand side now. And before we do start, have you previously made any civil claim, criminal injuries claim, retrafications complaint, police report, inquiry statement, or claim to another team about any assistance you received? And have you ever received any payment, apology, settlement, or decision Do you recall what happened after this?
[A 22:46]: What respect?
[B 22:47]: So once you was obviously let out of the room, all right, just go back into mainstream then.
[A 22:54]: Yeah, you get your collection of clothes, you get your clothes back, and you just go back into your room. But I was put in there for 3 days because I refused to eat for 4 days.
[B 23:14]: You refused to eat for 4 days?
[C 23:18]: Yep.
[B 23:27]: So now this will be in relation to the emotional abuse. Are you able to provide a clear example of what happened, where and when did it occur, what happened before, during, and afterwards?
[A 23:40]: I mean, I'm sounding like a stuck record here, but the motion— the emotional abuse started when I was in that children's panel, you know what I mean? There was never any questions as to why I absconded from Lendrickmuir. And obviously I could have told somebody, and what I was just labelled as this delinquent, and then the best thing was just to lock me up, and that emotionally screwed me up big time.
[B 24:40]: It's just to go back a little bit, and if ever you do feel like obviously that you're repeating yourself I do apologise, obviously, for the repetitive questions. If the question— if the answer is the same, don't worry about giving a repetitive answer. It's still okay to do so. Okay, no problem. And finally, the final example, if you'd be able to give one clear example of what happened in relation to the physical abuse, where and when did it occur, and what happened?
[A 25:11]: It wasn't as bad as previous establishments. But I mean, we were teenagers, and if you anything out of line, then you would get a dig, you got punched. So it would happen, might happen on a daily basis, it might happen every 3 days, just when I got a bit cocky or rebelled, you know what I mean, you're put back into line.
[B 25:44]: So you said you'd receive a dig?
[A 25:47]: A dig or a punch? Yeah, a dig, as in a dig in the ribs, or yeah, punching genitals or kicking genitals.
[B 26:11]: And again, can you recall anything what was happening, what would happen after this, after being in receipt of a punch?
[A 26:19]: You would just go on about your daily routine, whatever that may be, the norm. It was just accepted.
[B 26:35]: When you say it was accepted, was this by members of staff?
[A 26:39]: Not by me. It was— I just accepted it because I was— it was, it was the right thing to do in my head. I mean, I had been out of hand or I'd done whatever I'd done, and I mean, and that was your— I mean, obviously there's consequences in life, and that to me is a consequence. At the time, when you're a teenager, you just don't know any better. Okay.
[B 27:25]: So now the relating 5 questions are going to be very repetitive, but it's just going to be in relation to the neglect, emotional, physical abuse. How often did the neglect happen? Over what period? And did it ever change or become worse?
[A 27:38]: Well, you were neglected from the minute you were in there. Really, I mean, from day 1 to day 21, you were neglected. Looking back, you know, I mean, I mean, you wouldn't treat an animal the way that we were treated as children. This is a big thing. We were children, okay? And it's horrendous.
[C 28:16]: Say she had been there since the 2nd of August 1968 and that Crosslet is the only home that she has known. You remained at Crosslet during your early childhood, but Crosslet was under quarryers but it was not classed as a quarryer's home. So it's— does that make sense?
[B 28:33]: And again, the same question but this time in relation to the emotional abuse, Richard. How often did this happen, over what period, and did it ever change or become worse? Worse.
[A 28:42]: My emotions were— I mean, I couldn't focus, I couldn't think, and I was just robotic. I mean, I was in the system, so your emotions didn't come into anything back then.
[C 29:07]: Was 1973. You've been there from the age of 5, and it looks like you were there for about a year.
[B 29:14]: I couldn't think. I was robotic. I was just in the system. My emotions never came into question back then.
[A 29:20]: No, no, obviously I'm fucked up. That's, again, that's the way I felt at the time.
[C 29:25]: That's just—
[A 29:27]: my head was just done.
[C 29:33]: '88 until '81. I've got a 6-month family placement.
[B 29:43]: And again, it might seem a bit repeated, but in relation to the physical abuse, how often did this happen? Over what period? And did it ever change or become worse?
[A 29:53]: It didn't come any worse because there was cameras and they couldn't really make it any worse as such. It happened periodically. It could happen once a day, it could happen once every 3 days.
[B 30:15]: So it could be once a day or once every—
[A 30:18]: yeah, it was really— I mean, that was their form of punishment when we were out of line.
[C 30:27]: And do you understand the purpose of the statement? And do you agree that it can be used for your Scottish redress application alongside any supporting evidence? Amazing. So I'm gonna ask some questions about your personal background and your entry into care, but I know that that would be a bit difficult for you.
[B 30:47]: We're now on to the next question. Again, it'll be asked again, um, 3 times, just in relation to the abuse of which you've suffered. So I do apologise if it becomes a bit tedious or repetitive. So in relation to the neglect, what immediate effects did you experience?
[A 31:05]: Immediate? Worthless. Yeah, all my self-respect.
[B 31:16]: As in you like lost all your self-respect?
[A 31:18]: Yeah, a lot. I mean, whatever respect I did have for myself, it was gone. I absolutely despised my family because of this.
[C 31:26]: Do you know anything about why you were put into care?
[A 31:36]: Yeah, just life. And just, I, I just hated life.
[B 31:44]: That's perfectly fine, Richard. And we're now going to go into relation to the emotional, emotional abuse. What immediate effects did you experience? Was there any fear, shame? Sleep problems, bedwetting, running away, behaviour, or school changes?
[A 31:58]: I couldn't run away because we were obviously locked in. Um, what else? Emotional.
[B 32:09]: Um, just take your time. It's best to try and maybe think of it as like, how do you remember how it made you feel?
[A 32:19]: Oh gosh. Worthless, just like I was a nobody. I just felt, and I was existing but not living, you know what I mean?
[B 32:32]: Yeah.
[A 32:34]: I just felt that there was— I mean, I had a name, but that was all I had. I was a nobody, and I was treated like a nobody. I was treated like a problem child.
[B 33:00]: Yeah, so I just couldn't run away as I was locked in. I felt worthless, like I was a nobody. I was not living, I was just existing. I felt like all I had was my name. I was treated as a problem child.
[A 33:11]: Yep.
[B 33:12]: No problem. And then again, and this is just in relation to the physical abuse which you suffered, what immediate effects did you experience from the physical abuse?
[A 33:23]: To be honest with you, James, I've become numb. I've come numb to it, and it just— it became part of life. I was— I just accepted it. Yeah, you couldn't do anything else but— you're locked in, you couldn't do nothing, you couldn't run to speak to your mum. I mean, you had nobody to turn to.
[C 34:01]: When you were there, was that in a house or was it in like a—
[B 34:04]: The final— oh, sorry. So there's only 3 more questions in relation to this care setting. Did anyone witness, know about it, or experience something similar?
[A 34:14]: I mean, everybody knew what was going on there. Everybody knew it, like.
[B 34:21]: Can you remember any names?
[A 34:22]: No, I was only there for a short period of time, only 3 weeks, as I say. I can't remember.
[B 34:27]: That's perfectly fine.
[A 34:32]: I mean, as I see it, it was just— it was life, it was normal.
[C 34:38]: Um, can you remember anything about your daily life there? So what was the actual college itself like?
[A 34:43]: And I think it was normal for the staff just to, to do it, and it was just accepted.
[C 34:58]: Okay, what about any of the food? Can you remember what any of the food was like? Okay. And did you do schoolwork?
[B 35:12]: So, but everyone knew, everybody knew what was going on there. I can't remember the names as I was only there for 3 weeks. It was life to me at this point. I was led to, I was led to believe that this was that it was normal behaviour, that it was also normal for the staff to do it, like it was accepted.
[A 35:27]: Yeah, it's just been— if you've done something wrong, you get punished. And yeah, a kick or a punch was a punishment, and that's just become the norm. Yeah.
[C 35:35]: What about hygiene-wise? Did you get any toiletries, you know, shower gel, shampoo, toothpaste?
[A 35:41]: Was that provided?
[B 35:49]: Did you ever tell anyone or try to get help?
[A 35:52]: No, I had nobody I could tell because everybody that I knew was in the system.
[C 35:58]: And what about clothes? Were you given any fresh clothing?
[A 36:03]: I mean, who would believe us as children? We were never believed, never.
[B 36:22]: And then Robert, finally, what was different at this placement compared with the others?
[A 36:29]: You couldn't go. I couldn't escape. I had to accept what was coming or what I was getting.
[C 36:48]: Yeah, absolutely.
[B 36:53]: So now that concludes, um, your second care setting, um, being at the assessment centre. Um, I know, again, apologise for the, uh, tediousness of the questions, but We'll be going through the final set of 12 questions again, this time in relation to your final care setting. So Richard, could you kindly just confirm the institutional name, the location, approximate date and age, and who placed you there?
[A 37:22]: It was St Catherine's. It was adjacent to the assessment centre in Edinburgh, Howden Hall. Liberton. I was placed in there by the Children's Panel after my 3-week initial assessment period was over. I was roughly 14, 15, probably near the 15 mark.
[C 37:48]: Okay, are you okay? Yeah, take your time.
[B 38:03]: Yeah, so St. Catharine's units adjacent to the assessment centre, Howden Hall, Liverpool. I was placed in there by the Children's Panel once my 3-week assessment was over. How old did you say you were at the time?
[A 38:14]: 15. 14 and a half, 15.
[B 38:23]: And the next question, um, what type of setting was it and how long were you there?
[A 38:27]: It was an open setting, an open children's home. Uh, I was there just under a year, I believe. So just over a year, just under a year, and I'm sure it's just under a year.
[B 38:50]: No problem, no problem. So now, um, again, we're just going to go through a brief description of what your ordinary day life was like at St. Catherine's unit. So as the same with the previous, we'll start off with the accommodation. Could you kindly just confirm what the accommodation was like?
[A 39:08]: It was a bedroom, um, well, dorm with 5 boys in it.
[B 39:15]: Yeah, had 5 bays.
[A 39:17]: Yeah.
[B 39:18]: And was there any windows?
[A 39:20]: Yes, there was a window. Yeah, yeah.
[B 39:25]: So there's windows to allow natural light. Was there ever a toilet in this, um, in your dorm?
[A 39:32]: No, no, not at all.
[B 39:46]: What was the overall hygiene like of the dorms?
[A 39:50]: It was better, definitely better. There was more women involved in the care there.
[B 40:05]: Yeah, and can you remember what your daily routine was like?
[A 40:10]: Um, it was pretty systematic. Again, you would get up, um, you would go down, down for breakfast. Yeah, um, no, I think you just go after breakfast, you would go then most of the time I was a day pupil at my high school, so I would be travelling in the bus to the high school.
[C 40:43]: Hold on one moment.
[B 40:52]: You take a day bus to the, to the high school?
[A 40:55]: Yeah, yeah, not, not, not initially, but once, once you were there for a while, I was getting the day bus. But initially It would be that they had some, like, say, a classroom environment, but again, there was never any lessons being taught. I mean, we're all different ages, and you know what I mean, so they couldn't categorise us like that. It was just impossible to do so.
[C 41:27]: Are you okay? Yeah.
[B 41:36]: So I've got so far, um, the bedroom slash door had 5 bars. There was, uh, there were windows to allow natural light. There was no open toilet in the dorms. The overall hygiene was better. There were more women involved in the care there. My routine was systematic again: get up, down for breakfast. Most of the time I was a day pupil at my high school. I would take a day bus to the high school. Not initially, it would be a classroom environment in the unit. There was no education though. With the mixed ages and abilities, this was impossible to categorise.
[C 42:08]: Yep.
[B 42:08]: Can you remember what the overall food was like? Did you have 3 meals a day? Was there any choice?
[A 42:14]: No choice, no. It was take it or leave it. Yeah. And then there's breakfast, pretty standard breakfast, which was usually porridge, I think it was at the time. Um, yeah, um, it's just standard. There was no choice. You just— it was there. If you ate it, you ate it. If you didn't eat it, then you went hungry.
[B 42:43]: Was you ever provided clothing when you was there?
[A 42:46]: With other— what, sorry?
[B 42:47]: Was you ever provided clothing?
[A 42:49]: Yes, because I had to attend school, so yes, I was.
[B 43:01]: And with the clothing, what was provided, would you say it was adequate and clean?
[A 43:06]: Um, it's adequate, I suppose. Yeah, I mean, it couldn't really be to the extent of his previous establishments because you're in the public domain. Yeah.
[B 43:32]: And do you remember what your access to contacting your family was like? Would you ever refuse to access?
[A 43:44]: As time went on there, I actually had weekend access home.
[B 43:53]: Was this ever threatened to be taken away from you?
[A 43:55]: Oh yeah, constantly. If you misbehave, it'll be taken away from you. Oh yeah. Okay, buddy.
[C 44:08]: Yeah, I'm just making sure that you knew.
[B 44:20]: So how did the staff— how did the other children generally treat you here?
[A 44:26]: Okay, because I was one of the older ones now.
[B 44:35]: Yeah, and how did the staff genuinely treat you?
[A 44:41]: If you followed orders, okay. If not, again, you get the dig, you get the punch. You would get— I mean, many times I was dragged by the hair into the office. The office was the place that it would happen.
[B 45:00]: You would get a dig. When you get a dig, is that again to the ribs and to the genitals?
[A 45:05]: Punch to the ribs, yeah. Yeah, yeah, never nothing visible. You know, I mean, never ever mark you.
[C 45:19]: And did you say this mainly occurred in the office? Yeah, you could take taken into office.
[A 45:33]: Yeah, out of sight, everybody else.
[B 45:36]: And sometimes dragged by your hair, is that correct?
[A 45:38]: Oh yeah, yeah, regular. Yep, yep.
[B 45:40]: And this was a regular occurrence?
[A 45:45]: Yeah, if you stepped out of line. Yeah, yeah.
[C 45:48]: Did anyone else witness that?
[B 46:01]: Can you remember any— if there were any rules, punishments, isolation, or unsafe arrangements enforced by the staff?
[A 46:07]: No isolation. They couldn't isolate you there because it was open. Um, punishments, you would lose— um, I'll remember, you'd lose— they used to have the chance of getting you like a snack in the morning, and they would take that from you. You would lose a snack. In the morning.
[B 46:25]: Yeah.
[A 46:26]: And you— I mean, there's a lot of punishments, I think. I mean, there's a lot of work you have to do. Cleaning— you have to do a lot of cleaning in there. Mopped floors and brushing floors and windows. You're just— you're just a skibbie.
[B 46:39]: Yeah, that's perfectly fine. So now, um, we're going to go through, um, what happened there, which we could now consider abuse. And Would you like me to read out again the categories of abuse and what is considered to be a qualifying behaviour?
[A 46:57]: No, I just got my questions.
[B 46:59]: That's perfectly fine. So looking back, is there anything what you now consider neglect?
[A 47:04]: Yep, yep, there is. Neglect is obviously neglecting your food in the morning, you lose your snack. You were getting hit. That was part of neglect. There's a lot of physical abuse, but it's still neglect. And you're just basically just— you just go on, man. I never got an education the whole time I was in these establishments. And because initially I had to— there was a classroom there, um, but until I got my leave to go to high school, I never got— no, man, I was so far behind when I went back to high school, so far.
[C 47:44]: Yeah, but I called it try it, and the guy was like, oh, and I was like, is that not what it's called? I was like, no.
[A 48:09]: What's the worst case look like for you?
[B 48:15]: Is there anything what happened there what you'd now consider as physical abuse?
[A 48:20]: Physical abuse? Yeah, yeah. And nobody deserves the right to be hit if you don't follow orders or dragged into an office.
[B 48:47]: Did anything happen there what you would now consider abuse, um, being either emotional or sexual?
[A 48:56]: Yes.
[B 48:57]: And is that for both?
[A 48:59]: Um, well, the emotional part of things is being there. And you know, I mean, dragged and been told nothing. And yeah, definitely emotional. And at the same time, I had no emotions. Yeah, I was emotionless. That was worthless in my view.
[B 49:28]: So just for being there in general, Being dragged there and being told nothing, I became emotionless as I believe— I believed I was worthless.
[A 49:37]: Yep, yep, that's where you felt to believe. That's the way you're treated. Yeah, be seen and not heard.
[B 49:50]: Be seen but not heard. And looking back at your time within St Catherine's, is there anything what you'd now consider as sexual abuse?
[A 50:11]: There was a couple instances, yes. And again, um, in the office, um, I always remember his name because it's similar to my surname, was a Mr Richard Garrie. He was one of, like, say, the housemasters.
[B 50:24]: Mr Richard Garrie, did you say?
[A 50:26]: Mick. Mick.
[B 50:27]: Mick. Mick Garrie.
[A 50:28]: Yeah.
[B 50:31]: So when you say Mick Garrie, is that two separate names?
[A 50:34]: No, no, it's one name. MC Garrie.
[B 50:37]: Yeah, yeah, just wanted to make sure. And was this a teacher?
[A 50:41]: No, he's like the housemaster.
[B 50:44]: He was the housemaster.
[A 50:46]: Yeah, no problem. Any times that you were dragged into the office. And you always have an option now, getting a punch, rubbing them down below.
[B 50:58]: Yeah, no problem. Just give me one second.
[C 51:21]: You weren't really given toilet seats, you just had to— it was awful, but was the soap shared? Okay, so that bar of soap would have been shared between all of the lads in there? Quick. How did the staff treat you here? Can you remember their name?
[B 52:00]: So moving on to the next question, um, I know this is going to seem a bit, um, tedious because you've already given one name, but in relation to the neglect, are you able to provide Are you able to confirm, sorry, who was involved or responsible?
[A 52:15]: Mr Richard Garrie, and there was another, meant to be a teacher by the name of Mr Acres.
[B 52:20]: Mr Acres. Acres spelled A-C-R-E-S. Sure, it would have been.
[C 52:26]: Yeah, yeah, yeah.
[B 52:27]: I'll put it in speech marks just in case.
[A 52:29]: Yeah, he took a very dislike to me.
[B 52:42]: Can you remember what Mr Richard Garrie's role was?
[A 52:45]: He was a teacher.
[B 52:56]: In relation to the physical abuse, again, could you confirm who who was involved or responsible?
[A 53:04]: Um, predominantly Mr Richard Garrie and Mr Acres.
[B 53:08]: And Mr Acres. And then for the sexual abuse, Mr Richard Garrie. Now this is going to be the most distressing part of the witness statement to finish this off with for the care setting, and so take your time in answering it and we'll get through it as quickly as we possibly can. In relation to the neglect, could you please provide one clear example of what happened, when and where it occurred, what was happening before, during, and afterwards?
[A 53:56]: Neglect in here. I mean, this is the last place I was in, and obviously because I had freedom, um, because of the neglect, I rebelled. And I rebelled big time, but out with the care system. I rebelled.
[B 54:33]: But this is only in relation to the CUR system. So what happened following this?
[A 54:51]: Uh, what did I do?
[B 54:53]: Yeah, so you stated that, um, for as a clear example of what happened, I spiralled out of control.
[A 55:01]: Yeah, yep. I just got into trouble and I was stealing, breaking and entering. I just went off the rails. I just couldn't cope anymore. I just rebelled against everything and everybody. Yeah, I come into contact with.
[B 55:20]: And what happened after this?
[A 55:21]: Um, my time in St. Catherine's, when I come to an end, I went back into mainstream schooling, um, and I left very quickly. I turned 16 and I left school with nothing, no qualifications.
[B 55:42]: Nothing. So now we are just going to go into one clear example of what happened in relation to the physical abuse. Could you kindly confirm where and when did it occur, what happened during, and what happened afterwards?
[A 55:54]: It happened as soon as you stepped out of line, as soon as you disobeyed an order or you did something that they didn't like. You were then taken in the office for your punishment.
[B 56:14]: And sorry to ask, but what would that punishment usually entail?
[A 56:24]: Well, you had a choice. You had a choice of rubbing them down with a blow or a strap. I'm sure it's a strap, is it? There's a TAWS, you always remember.
[B 56:34]: The what? Sorry, how do you pronounce that?
[A 56:36]: T-A-W-S-E. That was a name for a posse. T-A-W-S-E. And it was a strap with a split in it, and you'd be beaten with that strap.
[B 56:48]: With a slit in it?
[C 56:51]: Yes.
[A 56:52]: Or you could take the easy option and not get beaten.
[B 56:57]: Yeah.
[C 57:02]: Okay, and so was this kind of just one time example?
[B 57:07]: And that was Mr Richard Garrie.
[A 57:09]: He was, yeah, he was the only one that done that.
[C 57:11]: You said that is one of the most clear examples of what happened to you, and he was the only one?
[A 57:16]: Yeah.
[C 57:17]: And what about the bar of soap? Was that like a one-time thing?
[B 57:35]: Unless there are any other instances, um, of the sexual abuse, I'm just gonna go ahead, um, obviously if you are okay, just to copy obviously what has been said previously in relation to, um, the masturbation in the office. Is there any other instances where you can think of? What?
[A 57:54]: No, because honestly, I was 100% actually got him by the throat one day.
[B 57:59]: Say that again, sorry.
[A 58:00]: I actually got him by the throat.
[B 58:02]: Oh, did you? Hold on, hold on, we'll, um, I'll, um, we'll, we will, uh, make note of that once I've just got the copy and paste and put what actually happened for in relation to that.
[C 58:16]: Sounds horrible, it's just the easiest way to say it, just to be straightforward, isn't it? So the soap is quite a regular thing, what about the stings? That quite regular as well? Do these stings leave marks, leave injuries?
[B 58:34]: So I've just started to put that in. One time I gripped Mr Richard Garrie by the throat.
[A 58:38]: Yep, because I wouldn't do what he wanted me to do and I just snapped.
[B 58:45]: What happened following this?
[A 58:50]: Nothing. Nothing at all.
[B 58:52]: Okay.
[A 58:52]: And it was so bizarre, it just stopped because he couldn't— I was, I was, I was a big lad and he couldn't, he just couldn't deal with it.
[C 59:03]: Um, right. Did you experience any fear, shame, sleep problems, bedwetting? Anything like that? Yes, you can tell me exactly what you experienced. And if you did wet the bed in Irkut House, how was that dealt with?
[B 59:31]: So just a couple of final questions in relation to the institutions. So in relation to the neglect, how often When did this happen, over what period, and did it change or become worse?
[A 59:41]: It happened over the period of time I was in there, and I would say probably for the first 6 months it was worse.
[B 59:50]: Yeah.
[A 59:52]: As I grew and got older, I don't think I was neither little boy anymore, and so they kind of lost interest in me. And I said I was towering 6 foot, um, and I think I kind of intimidated them a little bit. Yeah, to my advantage.
[B 60:29]: So I'm just gonna put, it happened over the time I was in there, and probably the first 6 months it was the worst. And as I grew and got older, they seemed to lose interest in me. I was now 6'2" and I feel like I may have intimidated them a little bit, which was to my advantage.
[A 60:45]: Yeah, I think I became a lost cause to them. They couldn't do anything with me, and they couldn't bully me because I've had it for the last 3, 4 years of my life. I just wasn't treatin' it anymore.
[C 60:57]: Okay, should we move on to Raysdale? Okay, so I've got Raysdale from 1983 to '85. You left 2 years. Can you tell me a bit more about what Raysdale was? Was this, again, was it a house? Was it residential?
[B 61:15]: So again, this will be the same question, but this time in relation to the physical abuse. Would you be able, um, how— what, sorry, with the physical abuse, how often did this happen over what period and did it ever change or become worse?
[A 61:30]: Again, I'm gonna say the first 6 months was bad, and once— basically, it was daily. It's when you stepped out of line. But once I had shown that I'd had enough, again, the physical abuse stopped And again, the same question in relation to the sexual abuse.
[B 62:06]: How often did this happen? Of what period? And did it change or become worse?
[A 62:12]: Um, probably the first 6 months again. Um, because that's when I actually attacked them.
[C 62:18]: Um, and you could come and go as you please. Um, what about the bathrooms? Are they again with a shed? Okay. Um, did you get toiletries in this place? What about clothing?
[B 62:46]: So I put, from the first 6 months, again, when I attacked him/defended myself, the abuse stopped.
[C 62:56]: Yep.
[B 62:59]: So now again, it's the same question going to be asked but in relation to the factors of abuse. What were the immediate effects which experienced in relation to the neglect?
[A 63:11]: Immediate effects, psychological effects again. And just, I think I thought that little of myself anyway, and it didn't bother me anymore. And they couldn't do or kick me down any more than the last few establishments had done, you know what I mean?
[C 63:32]: It's Um, please say you are.
[A 63:36]: Quite hard to explain really.
[C 63:39]: Oh, lovely, and you met your partner there. Wow, definitely meant to be, no argument about that. Um, did anything happen that you would now consider to be abuse?
[B 63:54]: So she put psychology effects on me again. Um, I felt little of myself. It didn't bother me anymore. They couldn't break me down any more than what the other institutions already had.
[A 64:04]: Yep.
[B 64:05]: In relation to the physical abuse, again, what is the immediate effects that you experienced?
[A 64:15]: Again, it's when you've had it so long, it doesn't really affect you as such as it does somebody that's never had it. Because you have it on a regular basis, you know what I mean? It doesn't really affect you any different from day 300 than it is from day 1.
[B 64:39]: There was a regular occurrence, it didn't affect you as much from day 300 to day 1?
[A 64:47]: Obviously, for somebody to accept that as norm must be seriously damaged. Yeah, but that's what it was, that's what happened. It was normal.
[C 64:57]: Okay, brilliant. So that was all of the care patterns that we've gone through. I'm now going to move on to the next kind of different sections of questions, but these are about your time in care overall, not just one at a time. So across all of the placements, you were Who would you say were the main people responsible for what happened to you? Yeah, so Mary, Helen, and then Brian. Okay. Were other children affected?
[B 65:39]: Again, what immediate effects did you experience following the sexual abuse?
[A 65:46]: Quite much the same answer as the rest, to be fair. Yeah, but I was— I was— I come to the extent that I was not— I refused to take it anymore.
[B 65:57]: Um, so pretty much the same answer as the rest. And what was— what was the way you said following that?
[A 66:03]: Um, I pretty much say, well, I drew the line and I said, that's good, because then I was getting older, I was looking at girls and, you know, I mean, these, these things hold me the right way in life for where I wanted to be, you know what I mean? I didn't want to— I'm not gay, I never have been. And, and I just thought, no, I'm just not allowing it. And that's why I was so, so determined not to allow it anymore.
[C 66:38]: Were complaints discouraged, ignored, or punished?
[B 66:46]: So, Richard, I put pretty much the same answer as the rest. I drew the line when I was getting older. I started to think about girls, etc., and I wanted to be in the right place in my life. I was determined to not allow those things to happen to me anymore.
[A 66:58]: The sexual abuse, yeah, most definitely. Yeah, as for the rest, I mean, that was with me for a long time. Yeah, couldn't get rid of that. I could do something about the sexual.
[B 67:10]: So now we're just on to the final 3 questions in relation to the care settings, Richard, so we should be able to fly through this soon. Did anyone else, in relation to all of the abuse that you experienced at Catherine's unit, did anyone witness it, know about it, or experience something similar?
[A 67:26]: Not the sexual. Nobody witnessed that, no. Apart from Megari.
[B 67:39]: But they witnessed everything else?
[C 67:46]: Yes.
[B 67:47]: Did you, did you tell anyone or try to get help?
[A 67:51]: No.
[B 67:52]: No. This is obviously going to sound really stupid, and I do apologise. If you didn't tell anyone or ask for help, could you provide us with a reason as to why?
[A 68:05]: I was embarrassed. Yeah. What are you going to say? I mean, it's taken me 40-odd years to come and speak to you today, you know what I mean? It's— back then, it was— I think child abuse, I mean, now it's I mean, totally out of hand. But then it was accepted, you know what I mean? It was, it was what appeared to be the right thing to do, you know what I mean? Yeah, as a beautiful—
[B 68:35]: it's just So I just put no. I was embarrassed to tell anyone. It's taken me 40 years to speak to you today. Back then, child abuse was accepted and also out of hand. It was appeared to be the right— it was appeared to be the right thing to do, but it is abuse looking back now.
[A 69:13]: 100%. There's nothing, there's nothing else it can be, you know.
[C 69:16]: I mean, it's, you kind of sugarcoat it.
[B 69:30]: And then finally, Richard, what was the difference at this place, at this placement, compared with the others?
[A 69:37]: The, the, the big thing was, um, I left here, back into mainstream, that I could see a way out of here. I had clear closure, you know what I mean? I had a path that I know in my head. Play the game and this is where you're going to be.
[B 70:21]: So, but the big thing was I left there, I could see a way out of here. I had clear closure and a path, and a path that I had in my head, just to play the game and I'll be where I need to be. Just play the system.
[C 70:34]: Yep.
[B 70:34]: Fantastic. And that concludes the placement sentence of the witness statement. Now it's just going to be a couple of questions, what we should be able to fly through quickly. It won't be as meticulous as that, so we'll try and get through quickly. So, people involved, reporting, and institutional knowledge. Across all placements, who were the main people who was responsible?
[A 70:58]: Social workers. They put me in that situation.
[B 71:02]: So with the social workers, do you recall any names?
[A 71:06]: Only one social worker, his name is Gordon. But he, he, he— the thing I can't understand to this day, why was I never talked to? You know what I mean? They talked to my parents, but they never once talked to me. And that's what I kind of get my head around. Well, I was never allowed to tell my storey. I blame my parents as well. I blame my sister. I blame, I blame everybody. And I blame my birth mother. I blame everybody because everybody had factored into this, you know what I mean? I was a teenager growing up in the '80s, and it was a hell of a place to grow up in a city in the '80s, you know what I mean?
[B 71:49]: Yeah.
[A 71:50]: And but I had no support. From my family, but more importantly, I've no support from professionals.
[B 72:21]: One second, I'll just relay back what I've got, just to make sure that obviously it's correct and we haven't missed anything. So, social workers, only one social worker, and he was called Garden. One thing I never understood from this is that they never spoke to me. Why did they never speak to me? I blame everyone for what happened to me. I grew up in the city in the '80s. It was a hell of a place to grow up. I had no support from my family, but more importantly, not from the professionals.
[A 72:53]: Yep. And you were labeled— you know what I mean? You were labelled a problem. And instead of fixing the problem, like what they do now, yeah, and you were just— well, I've just— for the last 2 hours, that's— you just had a snapshot into my life. Yeah, that's what you got. Back in the '80s.
[C 73:13]: Yeah, you just get to treat them the way you want to be treated, and that's exactly it. And you kind of live— you live your childhood through them. Yeah, that's an absolute concern, what I really do.
[B 73:33]: So I just put, I was labelled as a problem instead of fixing the problem. I was dealt with as a problem.
[A 73:43]: Correct.
[B 73:44]: Can you remember any other names who are the main people responsible?
[A 73:50]: There's too many. I mentioned everybody that I've just discussed with you over the past 2 hours. Yeah, I mean, people go in a role to support and help these people, you know what I mean? They must have had a job title, they must have had an interview to take on the role. Of the job. Yeah, you know, I mean, don't get me wrong, I met a lot of nice people there as well. I did. People genuinely want to help. But the second thing of it was, once you were labelled, you know, I mean, once the arrow was above your head, that's it, you were wasting your time.
[B 74:22]: Yeah, just give me one second, I'll just go back through into the cursors just to highlight any names.
[C 74:38]: Mike.
[B 74:39]: And do you not remember who Mike— what Mike's role was?
[A 74:42]: He was a teacher.
[B 74:43]: It was just a teacher?
[A 74:45]: Yeah, yeah, the deaf teacher. Yeah.
[B 74:47]: And it would say Mr Acre was a teacher. You don't remember the specific subject?
[A 74:51]: No, there wasn't a specific subject. Yeah, you would sit in a room and they would try and talk to you about geography, then history and maths, but you just wouldn't listen. And so they wouldn't force the fact. I mean, you just done what you wanted to do. You would sit, you would Skive, you would talk, you would do nothing.
[B 75:07]: And Mr Richard Garrie, did you say he was the boarding officer?
[A 75:11]: He was the housemaster.
[B 75:12]: Housemaster, that's it. Sorry about that.
[A 75:15]: That's okay.
[B 75:16]: So I've got Mr Richard Garrie, Mr Richard Aker, Mike as well. What was the teacher called? Mr Thornburn?
[A 75:25]: He was the head teacher. Thornburn, or the Beak. Thornburn, he was the headmaster at Glendrick?
[B 75:32]: Yeah, the Beak was his nickname. Yeah, so we got McGarrie, Mr Aker, Mike, Mr Thornburn, quotation marks, the Beak, and he was the headmaster. And was there anyone else who you named?
[A 75:50]: Not really.
[B 75:50]: No, that's perfectly fine, no problem. Um, the next question is, were other children affected and did you witness abuse or harm to anyone else?
[A 75:59]: Oh, everybody was there, especially Landry Muir. Yes, yeah, whoever was in my dorm at the time. Yeah, they're all— nobody missed out.
[B 76:16]: Nobody missed out.
[A 76:21]: A few years ago, I actually found a Facebook page that had been put up, and I wrote some really nasty things on it.
[B 76:31]: Yeah.
[A 76:32]: And they're still there, still there. I mean, that was done years ago, and there's a lot of nasty stuff on there as well from other, other people. I'm not gonna— again, that's not my business to discuss. Thanks.
[B 76:42]: No problem, that's perfectly fine. And why do you believe staff or the institution know or should have known what was happening?
[A 76:51]: Well, they're adults. I mean, I'm a father, I'm a grandfather myself, and I live for my children, my grandchildren, you know what I mean? And regardless whether they're children or not, they're in a position of trust and a position of care to look after us in the field. They dictated what way my life was going.
[B 77:32]: Well, they were adults. They were in a position of care. They was in control and dictated where my life was going. They had a duty of care and they failed. They failed.
[A 77:41]: Yeah, big time.
[B 77:43]: Yeah, no problem. Were complaints discouraged, ignored, or punished? Were you moved, threatened, or disbelieved?
[A 77:51]: Disbelieved. I never really told many people about it. Yeah, because of the— because you— because as I said to everyone, it was accepted, it was normal, it was life, it just happened, you know what I mean? So I mean, what are you meant to do? You can't fight the system, you just can't do it no matter how hard you try as a 13-year-old. I mean, who would believe me even if I did try? Nobody. I couldn't speak to anybody. I never see my parents. They just stopped me seeing them at the I've seen them periodically, but you can't go in and say to your mum, I was giving somebody a masturbating in somebody's office, can you? You know what I mean? You just can't do that. Even when I did go to the police, they said, don't be silly, you encouraged it. Yeah, I mean, I thought, wait a minute.
[C 78:54]: Sleep problems.
[B 78:58]: And then finally, have you ever reported the abuse to the police, an inquiry, a professional, or an authority?
[A 79:06]: Yeah, reported to the police. Yeah. Yep.
[B 79:09]: I know you've already stated this before, so it is a bit tedious, but what happened when you reported this to the police?
[A 79:14]: I was I was— because I was known to the police then, it was a few years, and I was turning into a criminal, I wasn't believed. I was told that I had encouraged it.
[C 79:27]: The kind of, if you went on holiday, sometimes you might struggle with somewhere you don't know.
[B 79:33]: You were told what? Sorry?
[A 79:35]: That I had encouraged the situation, I had encouraged the abuse, the sexual abuse. I must be gay. The exact words of the officer.
[C 79:46]: Okay, and is that still an ongoing thing? Okay, and when did that happen and how long did it happen for?
[B 80:00]: So the next is just movement between placements and leaving care. Why did you move between placements and were the reasons ever explained?
[C 80:06]: No.
[A 80:07]: Never, no, no. I moved obviously from the first one because I absconded because of the serious abuse. Second one was a result of abscondance, the first one. And the third one was, um, a partner wasn't ready to be integrated back into society.
[C 80:23]: Yeah, so I can understand that there would have been a struggle. How has what you went through affected relationships, parenting, friendships, Yeah, you give them the life that you wanted.
[B 80:52]: So no, never. I moved as I was, as I absconded due to serious abuse. Second was a result So it'll be expounding from the first and final setting I was deemed to, uh, I was deemed not fit to enter society.
[A 81:04]: Correct. Yep.
[B 81:07]: Did you run away, refuse to return, or ask to be moved?
[A 81:12]: You couldn't refuse. There wasn't an option.
[C 81:15]: What about friendship? Has it affected any friendship or your ability to maintain friendship?
[A 81:21]: I mean, the staff at Liverpool let me physically hitchhike home to Edinburgh, which is 60 miles, in different people's cars. They knew that was happening as a 13-year-old.
[B 81:32]: Do you say 60 miles?
[A 81:34]: Yes, 60 miles from that. I was 60 miles from my parents. Yeah.
[B 81:53]: So I just put, you couldn't refuse, that was never an option. The staff at Lendrick left me— let me hitchhike 60 miles to my parents' house, getting rides from strangers, and they not only knew but encouraged me to do so.
[A 82:05]: Yep, if you don't— if you're not happy, just bugger off again. Yeah, so I did.
[B 82:10]: And then finally for this section, when and what age did you leave care?
[A 82:15]: 16.
[B 82:17]: And what was your circumstances afterwards?
[A 82:20]: Um, for the first 4 years, my— from 16 to 20, uh, I was a criminal.
[B 82:28]: Yeah.
[A 82:29]: Um, I was even breaking in, um, doing everything I shouldn't be doing. Take no pride in it now whatsoever. Um, I got an 8-week prison sentence in Edinburgh.
[B 82:45]: One second.
[A 82:45]: Sorry.
[B 82:46]: No, don't apologise, um, Richard.
[C 82:49]: Yeah, absolutely. Just something that would remind you. Yeah.
[B 83:00]: Do you say 6 or 8 weeks?
[A 83:03]: 8 weeks. 8 weeks prison sentence.
[C 83:04]: How was it affected?
[B 83:05]: You were in Edinburgh? In Edinburgh and And what was it, what caused you to be placed into the adult prison?
[A 83:16]: Breaking in the house.
[B 83:21]: That's perfectly fine. So now it's just gonna go into the impact of your life. This may be a bit more of a distressing part, but after that we'll just be flying through. We should probably be done in the next 15 minutes or so.
[A 83:35]: Yep.
[B 83:35]: So this is the impact on your life, what the care setting has done. So how did this experience affect you at the time? So try to think about obviously your thoughts and feelings in relation to your safety, your trust, confidence, sleep, behaviour, education, relationships, and also your ability to speak up.
[A 83:56]: Well, as I say, I spiralled. The only way out I could see was rebelling. I was free, you know what I mean? I was free from that system. And instead of building my life and doing the right channel, I chose the wrong one because of the anger and the hatred and the hurt and deceit that I had in me. I couldn't speak to anybody. I had nobody to speak to. I mean, I was pretty much discharged from social services overnight. Yeah, one second, one second.
[B 84:47]: So you've got a— well, I spiralled. The only way I, um, the only way I saw was rebellion. I was free this way. Instead of building my life and choosing the right channel, I chose the wrong path due to anger, hatred, and deceit. I was essentially discharged overnight.
[A 85:03]: Yep, just 3 years of my life, then all of a sudden that's it, you're free to go. Yeah, no explanation, no nothing.
[B 85:27]: And how would you say this has affected your sleep, your behaviour, and your future relationships and ability to speak up?
[A 85:36]: For the first probably 20 years after that, it's horrendous. I had them— I was sleeping with different women. I've got 3 or 4 children that I have nothing to do with.
[C 85:48]: You know what I mean? Yeah, absolutely. Yes. Have you received counselling, therapy, mental health?
[A 86:00]: My family disowned me.
[C 86:02]: Yeah.
[A 86:05]: And I was, I was just a rebel. I was on a destruction mode. Do you not believe it?
[C 86:15]: Yeah.
[B 86:40]: The first 20 years after this was horrendous. I was sleeping with numerous women. I have 3 children that I don't have anything to do with. My family disowned me. I was just a rebel. I was in destruction mode. You wouldn't have believed it.
[A 86:52]: Mm-hmm.
[B 86:53]: Yep, yep, no problem. So the next question is, how has it affected your mental health?
[A 86:59]: Back in the day, you didn't have mental health. There was no such thing as mental health. That's only— that's a modern day. So my mental health was me breaking in. My mental health was me sleeping with different women, cheating, lying, stealing. That was my mental health. Because if you ask anybody 40 years ago what mental health was, nobody could tell you. Okay, I now know what I've done to my mental health.
[C 87:27]: Yeah.
[B 87:32]: So my mental health was stealing, break and entering, sleeping with numerous women. What else did you give an example for?
[A 87:39]: Just doing what I wanted to do. I mean, I couldn't— I didn't care. I mean, nobody could do any more to me than what had been done the previous 3 years.
[C 87:58]: No. Could any sibling, former resident, relative, friend, partner, or professional provide a supporting statement for your application, or would you want them to? You wouldn't. Okay.
[B 88:13]: How has it affected your physical health? Um, physically So like any alcohol or substance use? What were—
[A 88:23]: oh no, that's one thing I've been very strong about. I mean, I'll social drink now and again. I don't— I used to smoke at the time, but when I turned my life around, I stopped smoking. And I refuse point blank to do any kind of drugs. I've seen so much destruction with them in the care system.
[B 88:41]: Yeah, I've got no substance use. I only drink socially now. Um, how would you describe your sleep?
[A 88:49]: Terrible. My doctor refuses to give me any more sleeping pills because of the addiction, and I'm now on— actually, just give me a second, I'll tell you what they're called— diazepam.
[B 89:01]: Yeah, one moment.
[A 89:03]: Just two seconds. No, I'm a tripplin'.
[B 89:18]: I'm a tripplin'.
[A 89:20]: I'm a tripplin' for my sleep. But to be honest with you, I actually buy sleep pills on the black market.
[B 89:26]: Yeah, no problem. Hold on. Would you say this is due to it being a necessity?
[A 89:39]: Yeah, because my doctor won't give them anymore. Because of the addiction. But I've got— I need to sleep, you know what I mean? And it's all— I'm a— triptylene don't work. They calm me down, but they don't— they don't make me sleep. The only thing that makes me sleep is Zopiclone.
[B 89:54]: Zopiclone?
[A 89:55]: Yeah.
[B 89:56]: Do you know how that's spelled, by any chance?
[A 89:58]: Z-O-P-I—
[B 90:00]: yeah—
[A 90:00]: clone, C-L-O-N-E.
[B 90:06]: That's the only thing that helps with your sleep?
[A 90:08]: It's the only thing that'll put me asleep, yeah. And I know I'm addicted to them, I know that, but what's the options?
[C 90:15]: Yeah. And how are you feeling after discussing this on the phone?
[B 90:26]: Just give me one second, just while I just try and associate the— not associate, sorry, just try and fix the punctuation and grab my real quick.
[C 90:37]: Yep.
[B 90:38]: So, but no substance use. I only drink socially now. My sleep is terrible. My doctor refuses to give me more sleeping pills as he's concerned about addiction. I'm on diazepam, Amitriptyline. I do buy sleeping pills on the black market. This is a necessity as my doctor won't provide me with the drugs. Zopiclone is the only thing that helps me with my sleep. I know that I'm addicted, but what are my My options, by any chance, could you please just confirm for me what the milligrammes are for those?
[A 91:04]: Um, I think it's 7.5. It's obviously clone, I think. I don't have them to hand with me. I'm actually in a hotel room in Ireland at the moment on work. Um, the amitriptyline, I, I have, they're 10 milligrammes, but I take 2, so it's 20 milligrammes.
[B 91:20]: And how many of the zopiclone do you take a day?
[A 91:23]: Uh, 1. One at night.
[B 91:31]: Yeah, um, and then the diazepam?
[A 91:34]: Yep, I take one of them. I think there's 5 milligrammes. I've not got that in my hand either, like I said, in my bag in my car.
[B 91:39]: It's okay, don't worry about it. One, one a day?
[C 91:42]: Yeah.
[B 91:42]: And is that at night or just during the day?
[A 91:44]: At night.
[B 91:47]: Fantastic. Um, how has it affected your relationship, parenting? Friendships, intimacy, trust, or isolation?
[A 91:54]: No, um, since my children came along, the children I've been a father to, I mean, they've changed my life. Um, you've no idea.
[B 92:10]: Sorry, say that one more time.
[A 92:11]: I mean, talk about being an overprotective father.
[B 92:13]: Yeah.
[A 92:14]: Oh, you have no idea.
[B 92:15]: I have lots of problems.
[A 92:16]: Idea. And my children, my world. I see them on a daily basis. Yeah, for them, they're all doing well in life. My daughter's a paramedic. I mean, got 2 grandchildren, 2 on the way next year, and all full-time jobs, all got their own houses, done so well. And I, I thank myself for that. Um, of course, my strict regime that I've developed because of my abuse. So if anything, it's done some good. It's made me treat my children the way that I should have been treated.
[C 92:55]: Yeah. Be honest with you. I'm still— I'm working on the system, and every now and then I have to ask Auntie what that means. All right, Craig, well, you take care of yourself, and thank you again. All right, speak to you soon.
[B 93:30]: Bye. But since I've become a father to my kids, they've changed my life. Talk about being a A protective father. You have no idea. They are my world, the four of them. They all work full-time. They have a house. I gave myself a strict routine to stick to and I was able to provide myself with this. I wanted to treat my children the way I should and wanted to have been treated. They are my world.
[A 93:51]: Yep, yep.
[B 93:53]: And the next question: how has it affected education, work, confidence, opportunities, finances, housings, or day-to-day stability?
[A 94:02]: My strong will has got me out of the shit in my teenage days. Um, I, I left when I turned 20, um, after I'd done my prison sentence. I left Edinburgh. Hold on, you left Edinburgh? I left Endra. I wanted to prove my family wrong because I was written off, you know. I mean, I was a nobody. I was going to die. I was going to die crook and all this, you know. I mean, and I just got to the stage when I was 20, I thought, fuck you. Excuse my language.
[B 94:44]: No, it's okay.
[A 94:45]: I'm not going to be that person that you see I am. And I see, I packed up and I left. I left them with nothing but the clothes on my back. I'm left with no qualifications whatsoever.
[B 95:31]: So she put, my strong will has got me out of this shit from my teenage days. When I turned 20 after my prison sentence, I left Edinburgh. I wanted to prove my family wrong. It was like a fuck you. I wasn't going to be the person everyone thought I was going to be. I left with nothing but the clothes on my back. I have no qualifications. And finally, are there triggers, places, smells, authority figures, institutions, or situations that you avoid?
[A 95:58]: Not really, because I've never— I mean, I've never been near a care situation. My children have always had great upbringing, great education, you know what I mean? I've been such a strict father, but for the right reasons.
[B 96:12]: Yeah.
[A 96:13]: And I've never been in that environment, and I've never had any social— I mean, I would not allow a social worker near my door.
[B 96:21]: Yeah.
[A 96:21]: You know, I mean, I have no trust, no faith in that profession. And I actually have a friend whose wife's a social worker, and I will not associate with her in any way, shape, or form. And that's wrong. That's wrong for me to do so. And But it's a—
[B 96:38]: Sorry. It's okay to apologise. So I just got, um, not really, so I've never— sorry, not really, as I have never been near a care situation with my kids. They've had a great upbringing and education. I was a strict parent but for all the right reasons. I do not trust social workers. I will not let them near my doorstep. I have a friend who is a social worker and I will not associate myself with them.
[A 97:26]: So my friend's wife she's a social worker. And I know it's wrong, but it's the whole stigma, the word social worker, you know what I mean?
[B 97:37]: Yeah.
[A 97:37]: And I've seen the destruction and chaos they've caused in many people's lives. I mean, I've looked at all these child abuse cases and Orkney and things that have happened, and the social workers have been to blame. That's by the by, but what they've did to me personally, you know what I mean, Yeah, they can fuck off as far as I'm concerned. The whole system is dead and buried and will never be resurrected in my life. Never.
[B 98:29]: Can you just clarify something for me? You just stated that— oh, hold on. You said something then about like, um, if it's up to you, like about resurrecting something. Um, in relation to social work and social workers, what was that again? Can you just repeat it?
[A 98:52]: The only thing that's resurrected now is to speak to you about it.
[B 98:54]: Oh, okay.
[A 98:56]: Sorry, it would, it would be buried, gone. But I mean, you can probably hear from my tone, I'm getting so angry. Yeah, just thinking about these people and what they've done, you know what I mean? So many children have been scarred by this. When I say I've lost a friend through this—
[B 99:18]: yeah, I do apologise. My condolences.
[A 99:21]: No, listen, that's years and years ago, but again, it's the life that could have been saved.
[B 99:25]: Yeah, of course. Hold on, I'm just finishing up the punctuation and grammar on this and I'll read it back to you just to make sure everything's right. Just because we've gone over like quite a bit of the time period, so like I probably will lose the transcript on this. So I just want to make sure everything is crystal clear. So I just put, not really, as I've never been in a care situation with my kids. They had a great upbringing and education. I was a strict parent, but for all the right reasons. I do not trust social workers. I will not let them near my doorstep. I had a friend whose wife is a social worker and I will not associate myself with them. I know it's wrong, but it's the whole stigma of the word social worker. I've seen firsthand the effects that they've had on people's lives in regards to what's happened to me and the social workers' involvement. They can all fuck off for as I'm concerned. The only time it is resurrected in my life is speaking to you today. I have buried this. I'm angry with what has happened. To not only me but every other child. I lost a friend because of this. It was a long time ago, but this is a life that could have been saved.
[A 101:02]: Yep.
[B 101:02]: And then finally, in relation to the impact of your life, what impact has this had on your life overall, and what do you think may have been different if it had not happened?
[A 101:12]: What could have been different? Well, hopefully nothing could have been different because I love the life I've got now. But I could have left. I could have been deprived of an education, and that's so important. But because of my strong will, I mean, I've got a cracking job. I'm in a senior management role now. I'm on 80 grand a year, you know what I mean?
[B 101:42]: That's fantastic.
[A 101:43]: I own my house, I've got cracking cars, and I don't want for nothing, and this is not about money, not about money at all.
[B 101:50]: No.
[A 101:51]: But that's what the care system has done for me. That's me that's done that for me, and only me. That was the path I took when I turned 20, when I left Edinburgh, and I've done it mainly to prove my family wrong.
[B 102:15]: It's actually astounding how much spite can be such a motivating factor.
[A 102:21]: Honestly, you've no idea. I just didn't want to become a statistic, to be honest with you.
[B 102:31]: Yeah. So I just put, well, hopefully nothing but Nothing could have been different as I love the life I have right now, but I was deprived of an education, which is incredibly important. However, because of my strict regime, I have done so well for myself. I have a cracking job, nice cars, and a wonderful family. This is all due to me, my actions, and my determination. I wanted to prove everyone wrong and prevent it being another statistic.
[A 103:26]: Yep, spot on.
[B 103:30]: I'm just going to answer some questions now, which is just in relation to, for me, um, Do you know if there's any letters, photographs, reports, inquiry evidence, apologies, decisions, or previous correspondence made to support any evidence and supporting information what you've given today?
[A 104:04]: No, nothing at all.
[B 104:06]: That's fine.
[A 104:07]: No, nothing.
[B 104:09]: Could any sibling, former resident, relative, friend, or professional provide a supporting statement?
[A 104:15]: Um, no, nobody, nobody was here. Yeah, nobody was here. And, and I say because it's a taboo subject, you're not exactly going to come out homeless, started donating to your mum, you've been abused, are you?
[B 104:24]: No, of course not. So now it's just in relation to previous claims, application, or payments. Have you previously made any civil claim, um, criminal injuries claim, a redress application, a complaint, police report, increase statement, or claim to any other scheme about this abuse?
[A 104:41]: What you said, you're the first person I've talked about it in 40-odd years, so you're very privileged, I'll tell you.
[B 104:47]: Oh yeah, very much. I do feel very much So you've actually done such a fantastic job, if I'm being honest with you, Richard. Like, this is something more obviously is a very distressing and traumatic thing to speak about, but you've been able to conduct yourself very eloquently and also express yourself and give such detailed description that, like, I know this might sound a bit crazy, but like, I'm actually looking forward to drafting this statement up because you've just provided so much information. It's just going to be easy. I'm going to be able to fly through this. So again, I am glad that you've been able to finally speak about this and be a little bit open. And obviously, as you stated, we're here to try and get you the recognition and also the acknowledgement and apology, what you do deserve. Obviously, I know you stated that you haven't got any interest in relation to the money, but from what I can tell you now, that looking from our system and looking at provisional value of obviously your records, the statement what you've given today, you're estimated at a level 5. So that's anywhere between £80,000 to £100,000. But that's obviously— I can't say for right now that that's a guaranteed figure. But that is something what we believe that this level is going to be at. But it will all be down to the Scottish Redress Panel. In relation to that anyway?
[A 106:14]: It doesn't excite me. No, of course not. Maybe 40 years ago it might have, you know what I mean? But now I don't give a shit, really. I think what— you've no idea how this has made me feel now, just be talking to you. I'm not going to go run and speak to my wife when I go back home, but I think through time I might. I might do that.
[B 106:36]: I think it's one of those, I think now, like, not only for this for you isn't mainly to get anything back is in form of a compensation. I feel as though this is perfect for you in regards to your closure. I feel like now that you've been able to take a detailed account of what happened and to— obviously it's a bit easier speaking to me today because you can't put a name to my face. No, sorry, you can't put a face to my name. So yeah, it's one of those where like you probably would feel a bit more comfortable to speaking about it and being able to talk. And obviously, as I said, I'm very grateful for you to be able to do that, not only just for obviously my job and being able to do this for you, but also I'm thankful that you've done it for not for yourself really, because I feel as though this would be the start of something for you where you'd be able to—
[A 107:25]: Well, a bit interesting. I mean, to be honest with you, I don't think anybody's ever going to be alive that's caused any of this, and I don't think any repercussions is ever going to happen to these guys. And I've accepted that, you know what I mean. But I think what makes me happy is that the government has realised there's been a problem.
[B 107:45]: Of course.
[A 107:45]: A bit late, but I mean, hopefully now the kids that are going on my journey, you know what I mean, that's what it is, it's been my journey, they'll get the care that they need and thrive, you know what I mean, that I never got. And that matters. Believe me, that matters.
[B 108:04]: Of course. And you've done an absolute fantastic job in raising your family as well, especially considering everything what you've been through. Obviously, something you should be very, very proud of what you've managed to do.
[C 108:14]: Yeah.
[A 108:14]: I suppose if anything, I can thank for what happened to me for that. Yeah. In a perverse kind of way.
[B 108:20]: Well, really, it's more of thanking yourself that you was able to have that mental fortitude to be able to tell yourself that you've got a plan I'm going to stick with it and I'm going to show everyone that obviously you deserve better. And you did get better, then that was all from your own doing. Like, you became— obviously, um, without, um, sounding a bit too much like— at the end of the day, um, you, you are older than me, but you became your own, your own man essentially at that time. No guidance, nothing at all. And a lot of people within this Scottish region has not been able to do that. And I can is that right?
[A 108:56]: I can imagine.
[B 108:58]: Yeah, it could have gone a lot worse. You've probably got one of the best outcomes I've ever seen so far coming from this. Yeah. Which in a little way, obviously, you probably may feel a little bit lucky from the outcome.
[A 109:11]: I do, I do, yeah, I do. And as I say, if I had done education at school and I'd done mainstream school, I don't know where I would be. I'd probably be still in Edinburgh. I don't know. I don't know. I don't even want to think what happened then, you know. I mean, it didn't happen, and what did happen I've had to deal with, and again, I've done a bloody good job of it. I know I have.
[B 109:33]: You've done a fantastic job, I must admit, honestly. Thank you. So we're literally just near the last few questions now, yeah, and we should be able to fly through. But just in relation to that past question, what I asked, did you receive any payment, apology, settlement, or decision, or any signed waivers waiver or discharge, and do you have any copies?
[A 109:52]: Nope, nothing at all. Nothing.
[B 109:54]: Nope. So now it's just for the reason for applying. Why are you applying to the Scottish Readjust Scheme, and what would you like to come from telling your storey today?
[A 110:04]: Education. But I think, I think that's out there already. I think that's why they've created this scheme. I think whoever reads this, I don't think they'll be shocked by it because they'll have read a lot worse. But now is the time to do it. You just— I just say nobody can be punished for this, but it's just the time, you know what I mean? If you had spoke to me 2 years ago, I would have told you piss off, absolutely no chance, you know what I mean? But the time in my life now, I'm nearly 60, you know what I mean? And I feel now I should, and it's just time. Yeah, the time is right. It really is right to do that. Yeah, and it should be. I mean, I should be shouting it from the roof. Yeah. In a strange kind of way, you know what I mean? But—
[B 111:32]: The next question would be, what would an acknowledgement mean to you, Richard?
[A 111:37]: I think now it'd be pretty much meaningless, to be honest with you. It's like the horse is bolted, you know what I mean, after the steel door's been left open. It's happened because none of the people— again, none of the people involved will ever have a repercussion of what they've done. So they can stand on the highest hill in the world and shout, "I'm sorry, Richard." I just laugh at them, you know what I mean? Because it's somebody apologising that hasn't been through that, that hasn't, I'm presuming, you know what I mean, they're just reading my storey. And that's what it is, it's my life they're reading. So I think it'd be kind of, I don't think they should apologise on behalf of somebody else. Else, but somebody has to take ownership from it. I understand that.
[B 112:59]: But it is meaningless now. It is meaningless now, to be honest with you. It's happened now, and none of the people who were responsible will ever be accountable. You can stand on the highest hill and shout, sorry Richard, I would just laugh at that. I would understand that. I understand that someone has to take ownership, but those responsible will never face the consequences.
[A 113:15]: Yep, yeah, it's too late. It's far too late to be doing this, something that happened all these years ago.
[B 113:30]: And finally, is there anything else you want Rejoice Scotland to understand about what happened or the harm that you have lived with?
[A 113:38]: Again, I revert back to the previous question. What are they going to do with it? Ken, are they going to say, oh, we're so sorry? Hear it again, it's just bollocks as far as I'm concerned, you know. I mean, somebody who's in their 30s and their 40s trying to deal with something that happened 30 years ago, it's— they're doing it as a job. Yeah, Ken, they, they don't care. They'll go to bed tonight and they'll sleep no problem. What happened to me, they, you know, I mean, it's just a job to them, that's all it is. They've not experienced what I've went through, and for them to try and— and then for them to try and do something about that now, well As I say, it's too late. Far too late. And again, I think that's just a bit of resentment on my behalf there. Yeah.
[B 114:48]: So again, I refer back to the previous question. What can you do about it? You can say sorry, but it means nothing. A load of bollocks for them to now only start trying to do something about it. It's too late. Again, this may just be, just be my resentment on behalf of the care system.
[A 115:11]: Those that are meant to care have failed.
[B 115:21]: I just added that. So finally, Richard, it's just a closing— well, a closing and welfare cheque. Is there anything important that we have not covered our wording that you wanted to handle correctly?
[A 115:33]: No, no, you've been absolutely fantastic. You've delivered this like absolutely fantastic.
[B 115:49]: How are you feeling after discussing this, and do you feel safe to end the call?
[A 115:53]: Yeah, yeah, no, no, I'm not— I feel good actually. I feel good. I feel, and yeah, it's your job, I feel you've listened and you've extracted the right information. You know what I mean? You're not a robot. You're, yeah, yeah, I feel you've got compassion behind you. Yeah, it's made this whole process far easier.
[B 116:13]: Yeah, we're here to try and get the best possible outcome for you.
[A 116:16]: Yeah, yeah.
[B 116:17]: Obviously most of the time, um, you're not alone being the one who, but with saying like the money means nothing like a lot of people feel the same. And it is, yeah, it is more obviously the acknowledgement and the more of the panel admitting fault and taking accountability more than anything.
[A 116:37]: I think they've done that already by creating this system. They know there's been problems, you know what I mean?
[C 116:44]: Yeah.
[A 116:44]: But to the extent I don't think they do, and I don't think they ever will know. I don't think you'll speak to half the people involved to be honest with you. A lot of them have been dead by now, so you have no idea the true extent. This is just a statistics exercise for them, that's all this is.
[B 116:59]: Yeah, and we're gonna— when it comes in next year, there's also going to be the Church of England scheme, so really, yeah, so it's going to be even much. And with the Scotland one, obviously the storeys that have been detailed to us so far, obviously quite traumatic, I imagine, just not only for the people to have experienced it, but just even ourselves, just to hear anything. It is a shocking thing.
[A 117:25]: Yeah.
[B 117:25]: With the individually assessed Scottish redress applications, you get that, you get £100,000 because obviously, because they understand the severity of what's going on.
[A 117:34]: Yeah.
[B 117:35]: With the Church of England scheme, it's £600,000. So it shows you. Yeah, exactly. It shows you how severe basically that's going to be. So obviously that's something more. At the end of the day, the role, what we're doing here, it's the job satisfaction obviously outweighs the storeys that we hear because what we know is that we're obviously doing a job to try and make, trying to give closure to a part of your life, which obviously is very troubling. And obviously if we're able to get you any compensation in relation to that, Brilliant. But obviously, yeah, it's just a bonus on top of it. Yeah, more than anything, what we found is that the people who we're speaking to, they'd rather obviously know for sure that they're going to get this form of acknowledgement and to know that someone's being held accountable for it.
[A 118:27]: Yeah, yeah.
[B 118:28]: And so is there someone you can contact for support, or would you like any support service details?
[A 118:32]: No, I've got— I'm gonna meet a couple of colleagues now down at the bar. I'm gonna have a gin and tonic. I'm gonna go Chinese tonight. I'm over in Ireland on business, so yeah, I'm absolutely fine. But certainly I'll probably not sleep much tonight either, but again, that's just standard for me. And but all told, no, I'm not gonna jump off the windowsill. And for my kids later on— and actually one of my kids is here, he's one of my colleagues— so no, it's just I'm fine, absolutely fine.
[B 118:56]: No problem. What are you gonna have for the Chinese?
[A 118:59]: I don't know yet, I've never been to a Chinese in Ireland, so see what I and see what the crack is like.
[B 119:05]: Yeah, yeah, there you go. Well, I hope they have a lovely evening. But this is just the final question now, Richard. Has the next steps been explained to you?
[A 119:14]: Not really, no, to be honest with you, no.
[B 119:16]: Okay, I will, um, what I'm going to do is I'm now going to explain the next step to you. So I'm just going to answer that as yes. Um, so what will happen now is that I'm going to go away and I'm going to obviously draught your witness statement. I'm going to make it detailed, going to detail it within your first-person narrative.
[A 119:38]: Yep.
[B 119:38]: Because obviously this is your witness statement. I am then going to go through and I'm going to corroborate what you've said within this witness statement today, and I'm going to match it with the GP records, what we've collected. Yep. I'm going to match it with your childcare records, what we've collected, that being from Edinburgh City Council. Council, and also from the institution care setting called CMAB Care and Education. And following that, I will then make a bundle which will provide an exhibit sheet. It will provide an exhibit bundle of all relevant records which obviously corroborate what you've said today. And once that has been drafted and been completed, it is going to be sent to you directly at the email address what we have on file, which is richard@ adampervs.com.
[A 120:21]: That's correct.
[B 120:22]: Yeah, and so that'll be sent to over to you to have a look at, um, and for you to sign. And you sign and obviously just state that the information in the witness statement detailed is, um, correct, um, and the best of your ability. And once you've sent that back to us, we'll be then in a position where we'll have a WhatsApp meeting with you. The meeting won't be with me, unfortunately. Currently, right? It will be with our claims operations manager, which is Jay Taylor, and also it will be with the head solicitor here at MMA Legal. And it is not a long phone call whatsoever. All you'll need is a form of ID, be it passport or driving licence. Just put the camera in front of your face like you're taking a selfie, show obviously the ID, and then on the call, the head solicitor will state if this is acceptable and if he's happy with that. Once you've then verified, we will then submit your application to the Scottish Redress Panel. At the moment, we are unsure of the time period, what it's going to take for them to respond. We are currently under the impression that is anywhere between 8 to 12 weeks. So hopefully, if that's quick—
[A 121:35]: I wasn't expecting that answer.
[B 121:37]: I know. Yeah. Hopefully are going to come through quickly. And I do have a lot of, um, witness statements this week, just so you are aware. And I've also got, um, witness statements in the back what I'm still drafting as well.
[A 121:50]: Sure.
[B 121:50]: But from what you've given me today, like, and everything what you've done on this call, like I said, you've been absolutely fantastic, Richard. Like, you've, you've not, um, got disgruntled or anything like that when I've needed to, like, interrupt you, which obviously is a bit of a awkward situation for us both. It's not something I would want to put myself in position of interrupting you, but it's essentially just for the fluidity of the witness statement for when I go to type it up. Yeah, so hopefully I'll be able to get this done within maybe like an hour, an hour and a half, right? Okay, and then we'll go from there. I'm hoping that I might be able to get this done for you at the end of this week on Friday. If not, um, I'll definitely have it sent over to you by the end of next Friday.
[A 122:29]: Okay, that's absolutely Absolutely fine, mate. Yeah, no problem at all.
[B 122:32]: No problem. Well, thank you very much again for obviously sharing your storey with me today.
[A 122:35]: No, listen, not a problem. Incredible. Good to speak to you, and I'll catch up with you soon.
[C 122:39]: Okay.
[B 122:39]: Yeah, of course. Have a lovely evening. Bye.
[A 122:41]: Yeah, you too.
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Hotel.","start":20120,"end":24720,"confidence":0.87495380000000000375592890122788958251476287841796875},{"sentiment":"POSITIVE","speaker":"B","text":"Fantastic.","start":24720,"end":25840,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"B","text":"And just let you know again, calls are recorded for training and monitoring purposes.","start":25840,"end":29200,"confidence":0.8748411000000000381504605684312991797924041748046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yep.","start":29480,"end":29880,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"NEUTRAL","speaker":"B","text":"And so now we are going to go into your second care setting.","start":30250,"end":33367,"confidence":0.8061597000000000345920625477447174489498138427734375},{"sentiment":"NEGATIVE","speaker":"B","text":"Again, this is all the exact same 12 questions.","start":33983,"end":36158,"confidence":0.50289390000000000480184780826675705611705780029296875},{"sentiment":"NEUTRAL","speaker":"B","text":"And so if you could kindly confirm for me the second care setting's institution name, location, the approximate dates, and your age, and who placed you there.","start":37090,"end":46361,"confidence":0.932088699999999992229504641727544367313385009765625},{"sentiment":"NEUTRAL","speaker":"A","text":"That was the Edinburgh Assessment Centre, and location was Howdenhall Drive, and that's at Liberton in Edinburgh.","start":46970,"end":53865,"confidence":0.89955160000000000675157707519247196614742279052734375},{"sentiment":"NEUTRAL","speaker":"A","text":"And I was about 14 when maybe 14 and a half, 15, and I was placed there by the Children's Panel in Edinburgh.","start":55685,"end":65044,"confidence":0.90167593999999995357796933603822253644466400146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"That I remember very clearly.","start":65125,"end":66778,"confidence":0.6506507999999999736218114776420406997203826904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Also, um, can you remember how long he was there for?","start":102119,"end":105844,"confidence":0.88618593999999994981209283650969155132770538330078125},{"sentiment":"NEUTRAL","speaker":"A","text":"3 weeks.","start":106229,"end":106615,"confidence":0.7177738000000000173628222910338081419467926025390625},{"sentiment":"NEUTRAL","speaker":"B","text":"What type of care setting was this?","start":122723,"end":124103,"confidence":0.7510896000000000238827624343684874475002288818359375},{"sentiment":"NEUTRAL","speaker":"A","text":"It was a closed environment.","start":124655,"end":127221,"confidence":0.65993106000000001376548652842757292091846466064453125},{"sentiment":"NEUTRAL","speaker":"A","text":"It was a secure unit.","start":127270,"end":129202,"confidence":0.7791773699999999802656702740932814776897430419921875},{"sentiment":"NEUTRAL","speaker":"B","text":"So the next question is going to be in relation to what your ordinary, ordinary daily life was like there.","start":145644,"end":150970,"confidence":0.8466981000000000090466301116975955665111541748046875},{"sentiment":"NEUTRAL","speaker":"B","text":"First, what we're going to do is we're going to go through what the accommodation was like.","start":151516,"end":154580,"confidence":0.863820000000000032258640203508548438549041748046875},{"sentiment":"NEUTRAL","speaker":"B","text":"So could you kindly just confirm for me what the accommodation setting was like?","start":154949,"end":159313,"confidence":0.9165178000000000491098717247950844466686248779296875},{"sentiment":"NEUTRAL","speaker":"A","text":"It was like a cell.","start":159393,"end":160372,"confidence":0.74253756000000004089400817974819801747798919677734375},{"sentiment":"NEUTRAL","speaker":"A","text":"It's our locked room.","start":161691,"end":162772,"confidence":0.72709685999999995598130908547318540513515472412109375},{"sentiment":"NEUTRAL","speaker":"A","text":"There's two of these in the room, but I can remember.","start":163394,"end":165328,"confidence":0.83113340000000002216751227024360559880733489990234375},{"sentiment":"NEUTRAL","speaker":"B","text":"Was there a window?","start":176660,"end":177724,"confidence":0.82052206999999999226247382466681301593780517578125},{"sentiment":"NEGATIVE","speaker":"A","text":"No, no.","start":178836,"end":180416,"confidence":0.5318057499999999659934246665216051042079925537109375},{"sentiment":"NEUTRAL","speaker":"B","text":"And did you have access to a toilet?","start":181431,"end":182657,"confidence":0.76961416000000004711267820312059484422206878662109375},{"sentiment":"NEUTRAL","speaker":"A","text":"I think I must have.","start":184593,"end":185434,"confidence":0.68698095999999997385287997531122528016567230224609375},{"sentiment":"NEUTRAL","speaker":"A","text":"I think I must have, because certainly over there, neither.","start":185748,"end":187381,"confidence":0.647275299999999997879740476491861045360565185546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Same instances as in the past.","start":187837,"end":189648,"confidence":0.6580169000000000156802570927538909018039703369140625},{"sentiment":"NEUTRAL","speaker":"B","text":"What was the cleanliness like of these cells?","start":202070,"end":203995,"confidence":0.84210633999999995324969859211705625057220458984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, just standard, just a room.","start":206573,"end":209005,"confidence":0.641741160000000032681555239832960069179534912109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, I can't remember it being overly dirty.","start":209456,"end":214132,"confidence":0.58120830000000001103188651541131548583507537841796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Was you provided clothing when you was at the assessment centre?","start":224004,"end":226959,"confidence":0.88179839999999998223501052052597515285015106201171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Not initially, no.","start":228800,"end":229738,"confidence":0.74979143999999997571848098232294432818889617919921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, we got a grant from the social services, but that was probably a couple of weeks in.","start":230434,"end":237378,"confidence":0.868294600000000027506530386744998395442962646484375},{"sentiment":"NEUTRAL","speaker":"B","text":"He was given a grant by the social services.","start":245667,"end":248142,"confidence":0.69464150000000002282973809997201897203922271728515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Was this direct?","start":248239,"end":248967,"confidence":0.87326336000000004400334319143439643085002899169921875},{"sentiment":"NEUTRAL","speaker":"A","text":"I was given clothes.","start":249145,"end":250019,"confidence":0.743929300000000015558043742203153669834136962890625},{"sentiment":"NEGATIVE","speaker":"B","text":"Oh, sorry.","start":250424,"end":250731,"confidence":0.66955649999999999888444790485664270818233489990234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, yeah, I imagine it's a care grant or whatever it is.","start":251006,"end":255128,"confidence":0.75332796999999995790631146519444882869720458984375},{"sentiment":"NEUTRAL","speaker":"C","text":"Yeah.","start":259165,"end":259552,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And how long into being there was this provided to you?","start":259730,"end":262984,"confidence":0.7421737999999999946254547467106021940708160400390625},{"sentiment":"POSITIVE","speaker":"A","text":"A good couple of weeks anyway.","start":263333,"end":264313,"confidence":0.88859440000000000647872866466059349477291107177734375},{"sentiment":"NEUTRAL","speaker":"B","text":"So did you only have like one set of clothes?","start":274647,"end":276690,"confidence":0.848392299999999988102672432432882487773895263671875},{"sentiment":"NEUTRAL","speaker":"A","text":"One set?","start":276834,"end":277140,"confidence":0.84296599999999999308641918105422519147396087646484375},{"sentiment":"NEGATIVE","speaker":"A","text":"Well, I think in the end they would give me somebody else's clothes out of the top of that bank of clothing, but I always remember I looked right out of place because it was just\u2014 it wasn't me.","start":277220,"end":285892,"confidence":0.53274440000000000683400003254064358770847320556640625},{"sentiment":"NEUTRAL","speaker":"A","text":"I was taken from the hearing straight there, so there's no pass and go.","start":291901,"end":297154,"confidence":0.75525169999999997028083953409804962575435638427734375},{"sentiment":"NEUTRAL","speaker":"B","text":"What was the routine?","start":328706,"end":329646,"confidence":0.8033299400000000201060856852564029395580291748046875},{"sentiment":"NEUTRAL","speaker":"B","text":"What was the daily routine like there?","start":329760,"end":331462,"confidence":0.87073199999999995046806589016341604292392730712890625},{"sentiment":"NEUTRAL","speaker":"A","text":"You were, you were up here in the morning and the doors, you had to stand behind your door, wait until it was opened.","start":332337,"end":338867,"confidence":0.79264740000000000197388771994155831634998321533203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, you have to march, but literally march to the breakfast.","start":342570,"end":349780,"confidence":0.78682810000000003025633077413658611476421356201171875},{"sentiment":"NEUTRAL","speaker":"B","text":"And was this in like a hall?","start":352051,"end":353629,"confidence":0.856014669999999977534343997831456363201141357421875},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, yeah, yeah.","start":354692,"end":356302,"confidence":0.45885107000000002752670980044058524072170257568359375},{"sentiment":"NEUTRAL","speaker":"B","text":"And what would follow breakfast?","start":362200,"end":363866,"confidence":0.90027259999999997841513277307967655360698699951171875},{"sentiment":"NEUTRAL","speaker":"A","text":"You would get breakfast and you would go up, and I remember you go back up to\u2014 back up to your room.","start":364238,"end":369415,"confidence":0.8888770999999999755658564026816748082637786865234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, um, and then you would try\u2014 I think I probably had a bath or a shower or something.","start":370826,"end":377503,"confidence":0.85792659999999998365893816298921592533588409423828125},{"sentiment":"NEGATIVE","speaker":"A","text":"I really can't remember.","start":378691,"end":379670,"confidence":0.56996583999999994585294871285441331565380096435546875},{"sentiment":"POSITIVE","speaker":"A","text":"I certainly was not as bad as previous.","start":379895,"end":382222,"confidence":0.56368183999999998956553781681577675044536590576171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, so when you were saying when you was able to have the bath and shower, um, was it something where you was able to have your own privacy?","start":382784,"end":391034,"confidence":0.8651972999999999469622480319230817258358001708984375},{"sentiment":"NEGATIVE","speaker":"A","text":"Oh no, no, no, no, no, no, no.","start":391242,"end":392815,"confidence":0.890693900000000038374992072931490838527679443359375},{"sentiment":"NEUTRAL","speaker":"B","text":"All right, so would you just be able to briefly describe what it was like when you was taking a shower?","start":393008,"end":396940,"confidence":0.90092236000000003315335561637766659259796142578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, it's just\u2014 I mean, showers were all open.","start":397004,"end":399187,"confidence":0.74779519999999999324558075386448763310909271240234375},{"sentiment":"NEUTRAL","speaker":"A","text":"And you were standing next to somebody.","start":399559,"end":400938,"confidence":0.74295129999999998116066990405670367181301116943359375},{"sentiment":"NEGATIVE","speaker":"A","text":"There was no privacy, no privacy whatsoever.","start":402235,"end":404327,"confidence":0.56421390000000004594227220877655781805515289306640625},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm sorry to seem like this is prying or anything like that, but was it ever a member of staff present when you were showering and stuff?","start":415590,"end":423368,"confidence":0.667651699999999959089791445876471698284149169921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, yeah, because you were watched 24\/7.","start":423529,"end":424885,"confidence":0.61911075999999998220602037690696306526660919189453125},{"sentiment":"NEUTRAL","speaker":"A","text":"There, it was constant.","start":425847,"end":427076,"confidence":0.73041146999999995159669197164475917816162109375},{"sentiment":"NEGATIVE","speaker":"A","text":"You couldn't be left alone unless, unless you're in your room locked in.","start":427464,"end":430683,"confidence":0.53278619999999998757544972249888814985752105712890625},{"sentiment":"NEUTRAL","speaker":"B","text":"What was contact like with your family?","start":441362,"end":447810,"confidence":0.84270809999999995998365420746267773211002349853515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Would you ever refuse or deny contact?","start":447890,"end":449879,"confidence":0.72582449999999998357935737658408470451831817626953125},{"sentiment":"NEGATIVE","speaker":"A","text":"I've never seen them for 3 weeks.","start":449945,"end":450834,"confidence":0.5726192599999999632842673236154951155185699462890625},{"sentiment":"NEGATIVE","speaker":"A","text":"Was not allowed to see them.","start":451304,"end":452032,"confidence":0.84535320000000002682583044588682241737842559814453125},{"sentiment":"NEGATIVE","speaker":"B","text":"He wasn't allowed to see him?","start":453068,"end":454056,"confidence":0.583300200000000046429704525507986545562744140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Nope.","start":454137,"end":454315,"confidence":0.48655769999999998187689698170288465917110443115234375},{"sentiment":"NEGATIVE","speaker":"A","text":"No family contact for 3 weeks.","start":454639,"end":456258,"confidence":0.65400683999999997819685404465417377650737762451171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Did you have a request to try and contact your family?","start":456306,"end":458735,"confidence":0.8514475999999999711320697315386496484279632568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, yeah, yeah, I wanted my mum.","start":459370,"end":461042,"confidence":0.6373997300000000532094190930365584790706634521484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, yeah.","start":461332,"end":462731,"confidence":0.493536470000000004887397153652273118495941162109375},{"sentiment":"NEUTRAL","speaker":"A","text":"And there was once that they did come up, but, um, only because they wanted\u2014 the assessment said, what, just me to see a psychologist?","start":463278,"end":470512,"confidence":0.74374187000000002711885827011428773403167724609375},{"sentiment":"NEUTRAL","speaker":"A","text":"And he had turned up.","start":470593,"end":471436,"confidence":0.77224535000000005258158353171893395483493804931640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay, one moment for a second.","start":472538,"end":473835,"confidence":0.76253340000000002785185415632440708577632904052734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Sure.","start":474159,"end":474289,"confidence":0.47534682999999999797324790051789022982120513916015625},{"sentiment":"NEUTRAL","speaker":"B","text":"Can you remember the child psychologist's name?","start":492825,"end":496874,"confidence":0.80445986999999996580612560137524269521236419677734375},{"sentiment":"POSITIVE","speaker":"B","text":"No, that's fine, don't worry.","start":497100,"end":499815,"confidence":0.706536199999999947607420835993252694606781005859375},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, I was not in a good way.","start":500674,"end":501995,"confidence":0.80306195999999996359974829829297959804534912109375},{"sentiment":"NEGATIVE","speaker":"A","text":"Um, to say the least.","start":503247,"end":504292,"confidence":0.5492461299999999990717469700030051171779632568359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Can you remember what the outcome was from you being seen by the child psychologist?","start":511049,"end":516057,"confidence":0.80869429999999997704662746400572359561920166015625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, it was never discussed with me.","start":516105,"end":517042,"confidence":0.57347970000000003665263648144900798797607421875},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I was never privy to that information.","start":517349,"end":518965,"confidence":0.6564330000000000442383907284238375723361968994140625},{"sentiment":"NEUTRAL","speaker":"B","text":"So I just put the outcome of which was never discussed with me.","start":524180,"end":526466,"confidence":0.50220494999999998331219330793828703463077545166015625},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, none of this was discussed with me in any way, shape, or form.","start":526936,"end":530585,"confidence":0.57125663999999998221568375811330042779445648193359375},{"sentiment":"NEUTRAL","speaker":"A","text":"And I was put in there so I couldn't abscond.","start":532387,"end":533837,"confidence":0.7363041999999999642767534169252030551433563232421875},{"sentiment":"NEUTRAL","speaker":"B","text":"So now I'm just gonna go into the next question.","start":555149,"end":556671,"confidence":0.78061384000000000327190718962810933589935302734375},{"sentiment":"NEUTRAL","speaker":"B","text":"How did the other children genuinely treat you?","start":557254,"end":560743,"confidence":0.576040499999999955349494484835304319858551025390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Because I was in Edinburgh, it genuinely wasn't as bad, but there was still a tier system, as in hierarchy.","start":562850,"end":572259,"confidence":0.567419099999999954064833218581043183803558349609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Obviously I was still quite young, and there was children there up to 16.","start":572904,"end":576338,"confidence":0.81594379999999999686366436435491777956485748291015625},{"sentiment":"NEUTRAL","speaker":"B","text":"The children there that were 16?","start":597700,"end":599060,"confidence":0.76264363999999995602507851799600757658481597900390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, there's older children.","start":599417,"end":600405,"confidence":0.68047296999999995481545056463801302015781402587890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, yeah, I should put the other children.","start":600470,"end":608562,"confidence":0.62969905000000003791882363657350651919841766357421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay, there were a tier system hierarchy.","start":608627,"end":610500,"confidence":0.75125604999999995303738842267193831503391265869140625},{"sentiment":"NEUTRAL","speaker":"B","text":"I was still quite young.","start":610904,"end":611760,"confidence":0.7546186999999999756028046249412000179290771484375},{"sentiment":"NEUTRAL","speaker":"B","text":"There were children there that were 16.","start":611953,"end":613859,"confidence":0.65842133999999996607499497258686460554599761962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, they were, they were the, like, say, the kingpins, you know what I mean?","start":615478,"end":618242,"confidence":0.69091550000000001574562702444382011890411376953125},{"sentiment":"NEUTRAL","speaker":"B","text":"So to speak.","start":623354,"end":624078,"confidence":0.73231034999999999879349843467934988439083099365234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":624561,"end":626250,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"How did they, how did the staff genuinely treat you?","start":627988,"end":630858,"confidence":0.75115100000000001312372432948905043303966522216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Like, uh, you're only the one he cared for, put it that way.","start":634504,"end":639624,"confidence":0.714371199999999983987208906910382211208343505859375},{"sentiment":"NEUTRAL","speaker":"A","text":"You were there, they were there to do a job.","start":640050,"end":641846,"confidence":0.78172374000000000027199575924896635115146636962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"You know what I mean?","start":642251,"end":642542,"confidence":0.67174845999999999168750264288973994553089141845703125},{"sentiment":"NEUTRAL","speaker":"A","text":"They were turning up to do the job, but there was no one-to-one.","start":642591,"end":644906,"confidence":0.76231660000000001087272494260105304419994354248046875},{"sentiment":"NEUTRAL","speaker":"A","text":"You were just there.","start":648027,"end":649191,"confidence":0.76460092999999995644344608081155456602573394775390625},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, it was just a routine.","start":649579,"end":651585,"confidence":0.7540393499999999971095121509279124438762664794921875},{"sentiment":"NEGATIVE","speaker":"B","text":"So the staff didn't care for you, they were only there to do a job.","start":668140,"end":670803,"confidence":0.65258439999999995340118630338110961019992828369140625},{"sentiment":"NEUTRAL","speaker":"B","text":"There was no one-to-one, you were just there.","start":670883,"end":672727,"confidence":0.80016860000000000763265006753499619662761688232421875},{"sentiment":"NEUTRAL","speaker":"B","text":"There was no routine.","start":673112,"end":674059,"confidence":0.69049499999999996990851514055975712835788726806640625},{"sentiment":"NEUTRAL","speaker":"B","text":"And was there any form of rules, punishments, isolation, or unsafe arrangements that was enforced by the staff?","start":674716,"end":681805,"confidence":0.61162649999999996186517137175542302429676055908203125},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, they had a single cell that would put you in and strip you.","start":681869,"end":685141,"confidence":0.58858686999999998423760416699224151670932769775390625},{"sentiment":"NEGATIVE","speaker":"B","text":"Oh, sorry, a single cell which they'd strip you?","start":686119,"end":688301,"confidence":0.59916340000000001264623961105826310813426971435546875},{"sentiment":"NEUTRAL","speaker":"A","text":"They'd strip you, and it had peepholes, and all the kids\u2014 they'd make the kids bang on the door when they're\u2014 because you wouldn't be\u2014 you'd be allowed out for breakfast.","start":688782,"end":694700,"confidence":0.589853469999999990847072695032693445682525634765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Hold on one second.","start":695408,"end":697368,"confidence":0.68062323000000002348741645619156770408153533935546875},{"sentiment":"NEGATIVE","speaker":"B","text":"Sorry about this, Richard.","start":697532,"end":698332,"confidence":0.64079136000000003203780352123430930078029632568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":698626,"end":698920,"confidence":0.58435179999999997679793750648968853056430816650390625},{"sentiment":"NEUTRAL","speaker":"B","text":"I just saw about this, correct?","start":725825,"end":726867,"confidence":0.86416389999999998483559693340794183313846588134765625},{"sentiment":"NEUTRAL","speaker":"B","text":"They had a single cell which they would strip you in.","start":727925,"end":729961,"confidence":0.58918625000000002245315045001916587352752685546875},{"sentiment":"NEGATIVE","speaker":"B","text":"There was peepholes, there was peepholes in the cell in which the other children would look through to mock you and bang on the door, correct?","start":730474,"end":737286,"confidence":0.68854979999999998963033931431709788739681243896484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":737607,"end":737880,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEGATIVE","speaker":"A","text":"And you would, you would have been there for the duration of your punishment.","start":738360,"end":742128,"confidence":0.6044478399999999584935039820265956223011016845703125},{"sentiment":"NEUTRAL","speaker":"B","text":"You've been there for the duration of the punishment?","start":747450,"end":749796,"confidence":0.6785162700000000324251914207707159221172332763671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, it was 3 days.","start":749876,"end":750985,"confidence":0.772247899999999987130649969913065433502197265625},{"sentiment":"NEUTRAL","speaker":"A","text":"You've been there for 3 days, 3 days, 3 days, maybe 4 days, and you would be stripped naked and you would obviously bring your food in, but there's no, there's no, um, nothing at all to do.","start":751097,"end":764290,"confidence":0.5722227699999999916968818070017732679843902587890625},{"sentiment":"NEUTRAL","speaker":"A","text":"No books, no nothing.","start":764434,"end":765366,"confidence":0.58139269999999998450590510401525534689426422119140625},{"sentiment":"NEUTRAL","speaker":"B","text":"So as you put, the punishment would last up to 3 or 4 days.","start":798059,"end":800389,"confidence":0.7317272999999999694153984819422475993633270263671875},{"sentiment":"NEGATIVE","speaker":"B","text":"You would be naked, not provided any books or stimulant.","start":800486,"end":802347,"confidence":0.7585044499999999967343455864465795457363128662109375},{"sentiment":"NEUTRAL","speaker":"B","text":"They would only provide you with food.","start":802444,"end":805577,"confidence":0.5462690599999999729874389231554232537746429443359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yep, correct.","start":805997,"end":806969,"confidence":0.5405896999999999508190740016289055347442626953125},{"sentiment":"NEGATIVE","speaker":"A","text":"They did have a potty in the corner, you pissing the pot legs.","start":807454,"end":809688,"confidence":0.5558020999999999656182581020402722060680389404296875},{"sentiment":"NEUTRAL","speaker":"B","text":"If you ever used the, uh, the pot, was it ever changed if you, if you requested for it to be changed?","start":822353,"end":829300,"confidence":0.86703669999999999351558699345332570374011993408203125},{"sentiment":"NEGATIVE","speaker":"A","text":"No, no, you once Once a day you would be let out to empty your piss pot, um, and that's it, you're back in again.","start":829365,"end":838377,"confidence":0.66229283999999999377195081251556985080242156982421875},{"sentiment":"NEUTRAL","speaker":"A","text":"You didn't even have\u2014 I know even in prison, like, you get exercise.","start":839480,"end":842100,"confidence":0.641275400000000050937387641170062124729156494140625},{"sentiment":"NEGATIVE","speaker":"A","text":"There's never any, nothing like that.","start":842181,"end":843557,"confidence":0.46150619999999997755679714828147552907466888427734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":847136,"end":849326,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEGATIVE","speaker":"B","text":"So again, um, it is going to be, um Identifying what you'd now consider abuse that you suffered whilst she was at the assessment centre.","start":856055,"end":865900,"confidence":0.54466420000000004275619858162826858460903167724609375},{"sentiment":"NEGATIVE","speaker":"B","text":"And so in relation to neglect, that would be any inadequate or withholding of food, clothing, warmth, hygiene, supervision, safety, medical care, education, or emotional support, unsafe confinement, failure to protect from bullying, violence, sexual harm, or other children or unsafe adults.","start":867787,"end":883809,"confidence":0.89768225000000001490008116888930089771747589111328125},{"sentiment":"NEGATIVE","speaker":"B","text":"Looking back, would you say that you was a victim of neglect whilst she was at the assessment centre?","start":884292,"end":888148,"confidence":0.5227814299999999914092541075660847127437591552734375},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, 100%.","start":888363,"end":889337,"confidence":0.54147124000000002030930090768379159271717071533203125},{"sentiment":"NEGATIVE","speaker":"A","text":"Predominantly psychological.","start":894890,"end":899917,"confidence":0.492550800000000010836487263077287934720516204833984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Looking back at your time when you was at the assessment centre, is there anything what you'd now consider as physical abuse?","start":910759,"end":918087,"confidence":0.53260695999999996264051560501684434711933135986328125},{"sentiment":"NEUTRAL","speaker":"A","text":"You were given a punch here and there, yeah.","start":919064,"end":921179,"confidence":0.8217752000000000389690058000269345939159393310546875},{"sentiment":"NEGATIVE","speaker":"A","text":"If you step\u2014 if you stepped out of line, if you want to go to put in a cell, you were given a punch or a slap.","start":922746,"end":927090,"confidence":0.62275480000000005276206138660199940204620361328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Can you recall where they'd hit you?","start":938153,"end":939684,"confidence":0.80618590000000001083435563487000763416290283203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Was it in the face?","start":940905,"end":942044,"confidence":0.813569399999999998129851519479416310787200927734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Genitals.","start":943425,"end":944170,"confidence":0.61176233999999996004959257334121502935886383056640625},{"sentiment":"NEGATIVE","speaker":"A","text":"Give you a kick or a punch in the genitals.","start":944252,"end":946204,"confidence":0.5498893000000000252924792221165262162685394287109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Never anywhere that could be seen.","start":947750,"end":948859,"confidence":0.5606474999999999653255144949071109294891357421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Never.","start":949310,"end":949599,"confidence":0.43164802000000002113466734954272396862506866455078125},{"sentiment":"NEGATIVE","speaker":"B","text":"Looking back at your time, would you say that there's anything what you would now consider as emotional abuse?","start":958978,"end":963380,"confidence":0.496141639999999994881108023037086240947246551513671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh yeah, yeah.","start":964793,"end":965719,"confidence":0.484886380000000005718874263038742356002330780029296875},{"sentiment":"NEUTRAL","speaker":"B","text":"And then again, for looking back at your time at the assessment centre, is there anything what you'd now consider as sexual abuse?","start":967723,"end":972056,"confidence":0.495288200000000011780088016166700981557369232177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, no, no, no problem.","start":974363,"end":977093,"confidence":0.52579209999999998448316773647093214094638824462890625},{"sentiment":"NEGATIVE","speaker":"B","text":"So I'm going to ask the following questions again in relation to all three levels of abuse that you suffered while you was at the assessment centre.","start":977800,"end":986055,"confidence":0.68965750000000003439026841078884899616241455078125},{"sentiment":"NEUTRAL","speaker":"B","text":"So in relation to the neglect, Richard, could you please confirm who was involved or responsible?","start":986714,"end":992078,"confidence":0.7342729999999999535020833718590438365936279296875},{"sentiment":"NEUTRAL","speaker":"A","text":"The system.","start":993540,"end":994182,"confidence":0.4747141999999999750770030004787258803844451904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"The system is the system, yeah, clear and simple.","start":995162,"end":997892,"confidence":0.6596100000000000296296320811961777508258819580078125},{"sentiment":"NEUTRAL","speaker":"A","text":"There is only one answer, yeah, yeah, it's the system.","start":998117,"end":1000735,"confidence":0.57955360000000000209041672860621474683284759521484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Edinburgh Council.","start":1001008,"end":1002695,"confidence":0.74940704999999996349657749306061305105686187744140625},{"sentiment":"NEGATIVE","speaker":"A","text":"Or in our children's panel allowed this to happen by putting the children in here.","start":1003420,"end":1008892,"confidence":0.8872884500000000063124616644927300512790679931640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Can you think of any specific\u2014 sorry, can you remember any names or any specific roles, descriptions of the staff?","start":1021296,"end":1031050,"confidence":0.76737080000000001955839934453251771628856658935546875},{"sentiment":"NEUTRAL","speaker":"A","text":"One springs to mind, and his name is Ronnie Motherwell.","start":1032365,"end":1036022,"confidence":0.8220927000000000095525365395587868988513946533203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Ronnie Motherwell?","start":1037399,"end":1038431,"confidence":0.85937995000000000356266127710114233195781707763671875},{"sentiment":"POSITIVE","speaker":"B","text":"Yes.","start":1041826,"end":1041891,"confidence":0.461038950000000002926725528595852665603160858154296875},{"sentiment":"NEGATIVE","speaker":"B","text":"And would you say, um, Ronnie Motherwell was responsible for any of the abuse that you suffered when you was there?","start":1042004,"end":1050094,"confidence":0.63941199999999998038191506566363386809825897216796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Could you specifically highlight which levels of abuse?","start":1051331,"end":1054231,"confidence":0.576542200000000004678213372244499623775482177734375},{"sentiment":"NEGATIVE","speaker":"B","text":"Which type of abuse?","start":1054457,"end":1055859,"confidence":0.6524803999999999604142431053332984447479248046875},{"sentiment":"NEGATIVE","speaker":"A","text":"He would punch you.","start":1055907,"end":1056745,"confidence":0.726980399999999971072384141734801232814788818359375},{"sentiment":"NEUTRAL","speaker":"A","text":"He would kick you if you were gonna get\u2014 yeah, I mean, it's\u2014 yeah, just an odd dig.","start":1057046,"end":1062064,"confidence":0.6268983500000000486096496388199739158153533935546875},{"sentiment":"NEUTRAL","speaker":"A","text":"It was not to the extent as Lendrick Muir, but there was\u2014 you're always alert, you know.","start":1062144,"end":1068700,"confidence":0.84982239999999997781543470409815199673175811767578125},{"sentiment":"NEGATIVE","speaker":"A","text":"I mean, you knew what was coming if you stood out of line.","start":1068748,"end":1071045,"confidence":0.5326003999999999738435008111991919577121734619140625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":1071595,"end":1071918,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And again, in relation to who was responsible, um, for the physical abuse, um, who would you say was involved or responsible for that?","start":1090948,"end":1101476,"confidence":0.56744369999999999532036554228398017585277557373046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Staff.","start":1101783,"end":1102107,"confidence":0.68702227000000004597524139171582646667957305908203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":1103158,"end":1103336,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Do you remember any specific names?","start":1103449,"end":1104678,"confidence":0.87810040000000000315338866130332462489604949951171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, Ronnie Motherwell was one.","start":1105115,"end":1106133,"confidence":0.7616464499999999748780510344658978283405303955078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, not really.","start":1107598,"end":1108440,"confidence":0.56558059999999998890274355289875529706478118896484375},{"sentiment":"NEUTRAL","speaker":"A","text":"He always starts\u2014 he always sprung to mind.","start":1108506,"end":1110504,"confidence":0.69665915000000000478763695355155505239963531494140625},{"sentiment":"NEGATIVE","speaker":"A","text":"Um, he was a Scouse, like, yeah, in the highest order.","start":1111537,"end":1115094,"confidence":0.8592788000000000092626351033686660230159759521484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And again, in relation to the emotional abuse, um, are you able to confirm who was involved or responsible?","start":1133385,"end":1138468,"confidence":0.56904279999999995975912270296248607337474822998046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, everybody dealt with my care package, to be fair.","start":1140391,"end":1144131,"confidence":0.7764216999999999924142457530251704156398773193359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Everyone dealt with your care package?","start":1144725,"end":1146555,"confidence":0.8141269700000000053563553592539392411708831787109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Everybody dealt with my care package, yeah, because I mean, I go to an assessment centre\u2014 sorry, I go to a children's panel, and there was no dialogue with myself.","start":1146684,"end":1158162,"confidence":0.52558599999999999763389268991886638104915618896484375},{"sentiment":"NEGATIVE","speaker":"A","text":"I went there because I kept absconding from Landryk Muir, and the next thing I know, I walked\u2014 I was shackled and put into a social worker's car.","start":1158226,"end":1168661,"confidence":0.49246224999999999027977537480182945728302001953125},{"sentiment":"NEGATIVE","speaker":"A","text":"Taken from my parents, no explanation, no nothing.","start":1170589,"end":1173849,"confidence":0.6392463999999999924028770692530088126659393310546875},{"sentiment":"NEUTRAL","speaker":"B","text":"You were shackled, did you say?","start":1174588,"end":1175937,"confidence":0.61705816000000002219394446001388132572174072265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Handcuffs, eye cuffs, yeah, yeah, cuffs, so I couldn't abscond, I couldn't run away, because if I got to that door, I would have, trust me.","start":1176050,"end":1186667,"confidence":0.65301036999999995114052353528677485883235931396484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, so you was putting cuffs on, then putting cuffs and taken to the car, then straight to the assessment centre, straight there.","start":1186828,"end":1194297,"confidence":0.724248699999999967502617437276057898998260498046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, there's no passing go, there's no goodbye to parents, nothing.","start":1194410,"end":1201785,"confidence":0.671571970000000018075070329359732568264007568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"I always remember the children's panel had a button under the table, and I knew\u2014 obviously I knew exactly what was going to happen.","start":1209647,"end":1218100,"confidence":0.6514202399999999837376662981114350259304046630859375},{"sentiment":"NEUTRAL","speaker":"A","text":"The button was pressed, you could hear it.","start":1218729,"end":1220665,"confidence":0.76100372999999998935294343027635477483272552490234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, indicate them to lock the doors down the stairs.","start":1221243,"end":1223549,"confidence":0.71590359999999997331343593032215721905231475830078125},{"sentiment":"NEUTRAL","speaker":"B","text":"And was this the door downstairs?","start":1230412,"end":1232342,"confidence":0.845036270000000033775222618714906275272369384765625},{"sentiment":"NEUTRAL","speaker":"B","text":"You mean in the entrance of the building?","start":1232422,"end":1233613,"confidence":0.7824294000000000526284793522791005671024322509765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Correct.","start":1234031,"end":1234368,"confidence":0.58715682999999996294349102754495106637477874755859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, yeah, they sealed it so I couldn't get out.","start":1234594,"end":1236604,"confidence":0.52989834999999996245634292790782637894153594970703125},{"sentiment":"NEUTRAL","speaker":"C","text":"Hi, this is Craig.","start":1250472,"end":1251812,"confidence":0.75603629999999999444781906277057714760303497314453125},{"sentiment":"NEUTRAL","speaker":"C","text":"Hi Craig, it's Leah calling from Eleanor Legal.","start":1252959,"end":1256319,"confidence":0.89642659999999996234265609018621034920215606689453125},{"sentiment":"NEUTRAL","speaker":"C","text":"Is now still a good time to conduct your witness statement?","start":1256707,"end":1259111,"confidence":0.86225956999999997520944816642440855503082275390625},{"sentiment":"NEUTRAL","speaker":"B","text":"So now we're just going to go through each level of the abuse, if you're able to provide one clear example of what happened, where and when did it occur, what was happening before the abuse took place, during, and afterwards.","start":1261182,"end":1275541,"confidence":0.64452540000000002606839188956655561923980712890625},{"sentiment":"NEUTRAL","speaker":"B","text":"So we'll start first with the neglect.","start":1275994,"end":1277469,"confidence":0.490982320000000027615527642410597763955593109130859375},{"sentiment":"NEUTRAL","speaker":"B","text":"Could you please provide me with one clear example of what happened, Richard?","start":1280155,"end":1283272,"confidence":0.83466476000000000556866552869905717670917510986328125},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, well, neglect to me was being put in a room for 3 days, potentially, or longer or shorter, and on average 3 days with no clothing, no stimulation, no light.","start":1283934,"end":1299591,"confidence":0.662523100000000031428726288140751421451568603515625},{"sentiment":"NEUTRAL","speaker":"C","text":"Kind of your final chance to say what you need to say.","start":1303580,"end":1308116,"confidence":0.857036050000000049209347707801498472690582275390625},{"sentiment":"NEGATIVE","speaker":"A","text":"And what abuse did you want?","start":1308681,"end":1310118,"confidence":0.4935943799999999992422772265854291617870330810546875},{"sentiment":"NEUTRAL","speaker":"C","text":"I mean, you got a drink or something nearby?","start":1310312,"end":1313842,"confidence":0.87781719999999996417727743391878902912139892578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, people can understand.","start":1316313,"end":1318387,"confidence":0.52628094000000003038763907170505262911319732666015625},{"sentiment":"NEGATIVE","speaker":"A","text":"You mean you're ripped from your family, put into this surrounding without any chat, dialogue, anything?","start":1318468,"end":1326079,"confidence":0.83787595999999997520291117325541563332080841064453125},{"sentiment":"NEGATIVE","speaker":"C","text":"Some questions could be quite upsetting because to give concerning home and care in the same past.","start":1327200,"end":1331810,"confidence":0.852978470000000044137777877040207386016845703125},{"sentiment":"NEUTRAL","speaker":"C","text":"Just take your right-hand side now.","start":1332790,"end":1335650,"confidence":0.84779590000000004668123665396706201136112213134765625},{"sentiment":"NEUTRAL","speaker":"C","text":"And before we do start, have you previously made any civil claim, criminal injuries claim, retrafications complaint, police report, inquiry statement, or claim to another team about any assistance you received?","start":1335650,"end":1349860,"confidence":0.7613697999999999854736643101205118000507354736328125},{"sentiment":"NEUTRAL","speaker":"C","text":"And have you ever received any payment, apology, settlement, or decision Do you recall what happened after this?","start":1351110,"end":1365427,"confidence":0.80825749999999996209254504719865508377552032470703125},{"sentiment":"NEUTRAL","speaker":"A","text":"What respect?","start":1366553,"end":1367249,"confidence":0.50517434000000005500652378032100386917591094970703125},{"sentiment":"NEUTRAL","speaker":"B","text":"So once you was obviously let out of the room, all right, just go back into mainstream then.","start":1367605,"end":1373399,"confidence":0.8004305400000000236815367316012270748615264892578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, you get your collection of clothes, you get your clothes back, and you just go back into your room.","start":1374760,"end":1379338,"confidence":0.8039104999999999723314658695016987621784210205078125},{"sentiment":"NEGATIVE","speaker":"A","text":"But I was put in there for 3 days because I refused to eat for 4 days.","start":1385067,"end":1389757,"confidence":0.8823676000000000296807911581709049642086029052734375},{"sentiment":"NEGATIVE","speaker":"B","text":"You refused to eat for 4 days?","start":1394402,"end":1396544,"confidence":0.81151870000000003724238695212989114224910736083984375},{"sentiment":"NEUTRAL","speaker":"C","text":"Yep.","start":1398780,"end":1398891,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"NEGATIVE","speaker":"B","text":"So now this will be in relation to the emotional abuse.","start":1407510,"end":1410871,"confidence":0.56030535999999997454068534352700226008892059326171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Are you able to provide a clear example of what happened, where and when did it occur, what happened before, during, and afterwards?","start":1412410,"end":1417921,"confidence":0.87302420000000002797690967781818471848964691162109375},{"sentiment":"NEGATIVE","speaker":"A","text":"I mean, I'm sounding like a stuck record here, but the motion\u2014 the emotional abuse started when I was in that children's panel, you know what I mean?","start":1420379,"end":1428213,"confidence":0.6871083000000000051699089453904889523983001708984375},{"sentiment":"NEUTRAL","speaker":"A","text":"There was never any questions as to why I absconded from Lendrickmuir.","start":1429163,"end":1433956,"confidence":0.72516550000000001841016228354419581592082977294921875},{"sentiment":"NEGATIVE","speaker":"A","text":"And obviously I could have told somebody, and what I was just labelled as this delinquent, and then the best thing was just to lock me up, and that emotionally screwed me up big time.","start":1435978,"end":1454813,"confidence":0.92068059999999996012576275461469776928424835205078125},{"sentiment":"NEUTRAL","speaker":"B","text":"It's just to go back a little bit, and if ever you do feel like obviously that you're repeating yourself I do apologise, obviously, for the repetitive questions.","start":1480577,"end":1490821,"confidence":0.59645479999999995168735722472774796187877655029296875},{"sentiment":"NEUTRAL","speaker":"B","text":"If the question\u2014 if the answer is the same, don't worry about giving a repetitive answer.","start":1491564,"end":1496631,"confidence":0.74134759999999999546815843132208101451396942138671875},{"sentiment":"POSITIVE","speaker":"B","text":"It's still okay to do so.","start":1496824,"end":1498013,"confidence":0.65135854000000004138115627938532270491123199462890625},{"sentiment":"POSITIVE","speaker":"B","text":"Okay, no problem.","start":1498270,"end":1500117,"confidence":0.5840469600000000038875214158906601369380950927734375},{"sentiment":"NEUTRAL","speaker":"B","text":"And finally, the final example, if you'd be able to give one clear example of what happened in relation to the physical abuse, where and when did it occur, and what happened?","start":1500583,"end":1511098,"confidence":0.5983773500000000300502733807661570608615875244140625},{"sentiment":"POSITIVE","speaker":"A","text":"It wasn't as bad as previous establishments.","start":1511407,"end":1517550,"confidence":0.52402603999999997075320834483136422932147979736328125},{"sentiment":"NEGATIVE","speaker":"A","text":"But I mean, we were teenagers, and if you anything out of line, then you would get a dig, you got punched.","start":1518514,"end":1526693,"confidence":0.71932936000000002874088522730744443833827972412109375},{"sentiment":"NEUTRAL","speaker":"A","text":"So it would happen, might happen on a daily basis, it might happen every 3 days, just when I got a bit cocky or rebelled, you know what I mean, you're put back into line.","start":1527367,"end":1537570,"confidence":0.56761479999999997492210468408302403986454010009765625},{"sentiment":"NEUTRAL","speaker":"B","text":"So you said you'd receive a dig?","start":1544092,"end":1547170,"confidence":0.66653919999999999834727759662200696766376495361328125},{"sentiment":"NEUTRAL","speaker":"A","text":"A dig or a punch?","start":1547798,"end":1548491,"confidence":0.77754325000000001910649416458909399807453155517578125},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, a dig, as in a dig in the ribs, or yeah, punching genitals or kicking genitals.","start":1548604,"end":1552519,"confidence":0.4895535699999999934561856207437813282012939453125},{"sentiment":"NEUTRAL","speaker":"B","text":"And again, can you recall anything what was happening, what would happen after this, after being in receipt of a punch?","start":1571467,"end":1578131,"confidence":0.87525487000000001813759809010662138462066650390625},{"sentiment":"NEUTRAL","speaker":"A","text":"You would just go on about your daily routine, whatever that may be, the norm.","start":1579110,"end":1585870,"confidence":0.73993220000000003988560592915746383368968963623046875},{"sentiment":"NEUTRAL","speaker":"A","text":"It was just accepted.","start":1592604,"end":1593685,"confidence":0.7151139399999999479717871508910320699214935302734375},{"sentiment":"NEUTRAL","speaker":"B","text":"When you say it was accepted, was this by members of staff?","start":1595460,"end":1599140,"confidence":0.865621500000000043684167394530959427356719970703125},{"sentiment":"NEGATIVE","speaker":"A","text":"Not by me.","start":1599510,"end":1599911,"confidence":0.4859904299999999732762034909683279693126678466796875},{"sentiment":"POSITIVE","speaker":"A","text":"It was\u2014 I just accepted it because I was\u2014 it was, it was the right thing to do in my head.","start":1600008,"end":1605025,"confidence":0.69577604999999997925641537221963517367839813232421875},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, I had been out of hand or I'd done whatever I'd done, and I mean, and that was your\u2014 I mean, obviously there's consequences in life, and that to me is a consequence.","start":1605945,"end":1613435,"confidence":0.5117661399999999805032757649314589798450469970703125},{"sentiment":"NEGATIVE","speaker":"A","text":"At the time, when you're a teenager, you just don't know any better.","start":1615375,"end":1617729,"confidence":0.6542122999999999688469642933341674506664276123046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":1624487,"end":1636533,"confidence":0.58435179999999997679793750648968853056430816650390625},{"sentiment":"NEGATIVE","speaker":"B","text":"So now the relating 5 questions are going to be very repetitive, but it's just going to be in relation to the neglect, emotional, physical abuse.","start":1645474,"end":1652909,"confidence":0.79748520000000000518269871463417075574398040771484375},{"sentiment":"NEUTRAL","speaker":"B","text":"How often did the neglect happen?","start":1653406,"end":1655537,"confidence":0.574992949999999947152673485106788575649261474609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Over what period?","start":1656114,"end":1656819,"confidence":0.76777660000000003126530145891592837870121002197265625},{"sentiment":"NEGATIVE","speaker":"B","text":"And did it ever change or become worse?","start":1656868,"end":1658534,"confidence":0.7816435999999999939547024041530676186084747314453125},{"sentiment":"NEGATIVE","speaker":"A","text":"Well, you were neglected from the minute you were in there.","start":1658999,"end":1661354,"confidence":0.8476777699999999970970065987785346806049346923828125},{"sentiment":"NEGATIVE","speaker":"A","text":"Really, I mean, from day 1 to day 21, you were neglected.","start":1662220,"end":1667588,"confidence":0.76318030000000003365556722201290540397167205810546875},{"sentiment":"NEGATIVE","speaker":"A","text":"Looking back, you know, I mean, I mean, you wouldn't treat an animal the way that we were treated as children.","start":1670609,"end":1675017,"confidence":0.71995229999999998948823076716507785022258758544921875},{"sentiment":"POSITIVE","speaker":"A","text":"This is a big thing.","start":1683279,"end":1684057,"confidence":0.54810420000000004137064024689607322216033935546875},{"sentiment":"NEUTRAL","speaker":"A","text":"We were children, okay?","start":1684170,"end":1685774,"confidence":0.66437480000000004309868018026463687419891357421875},{"sentiment":"NEGATIVE","speaker":"A","text":"And it's horrendous.","start":1686341,"end":1688204,"confidence":0.9105917999999999512539261559140868484973907470703125},{"sentiment":"NEUTRAL","speaker":"C","text":"Say she had been there since the 2nd of August 1968 and that Crosslet is the only home that she has known.","start":1696190,"end":1702170,"confidence":0.8877036000000000370846464647911489009857177734375},{"sentiment":"NEUTRAL","speaker":"C","text":"You remained at Crosslet during your early childhood, but Crosslet was under quarryers but it was not classed as a quarryer's home.","start":1704050,"end":1711750,"confidence":0.77114300000000002288658151883282698690891265869140625},{"sentiment":"NEUTRAL","speaker":"C","text":"So it's\u2014 does that make sense?","start":1711750,"end":1713080,"confidence":0.79761910000000002529674247853108681738376617431640625},{"sentiment":"NEUTRAL","speaker":"B","text":"[Speaker:MR RICHARD GARRIE] And again, the same question but this time in relation to the emotional abuse, Richard.","start":1713080,"end":1718530,"confidence":0.5846404400000000389781007470446638762950897216796875},{"sentiment":"NEGATIVE","speaker":"B","text":"How often did this happen, over what period, and did it ever change or become worse?","start":1718530,"end":1721710,"confidence":0.70186406000000001181859943244489841163158416748046875},{"sentiment":"NEGATIVE","speaker":"A","text":"Worse.","start":1721800,"end":1722169,"confidence":0.865744700000000033668356991256587207317352294921875},{"sentiment":"NEGATIVE","speaker":"A","text":"My emotions were\u2014 I mean, I couldn't focus, I couldn't think, and I was just robotic.","start":1722491,"end":1730661,"confidence":0.90818440000000000278390643870807252824306488037109375},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, I was in the system, so your emotions didn't come into anything back then.","start":1731148,"end":1740405,"confidence":0.6861414999999999597690703012631274759769439697265625},{"sentiment":"NEUTRAL","speaker":"C","text":"Was 1973.","start":1747250,"end":1748710,"confidence":0.8161251000000000477285766464774496853351593017578125},{"sentiment":"NEUTRAL","speaker":"C","text":"You've been there from the age of 5, and it looks like you were there for about a year.","start":1748710,"end":1753230,"confidence":0.7885543999999999886796331338700838387012481689453125},{"sentiment":"NEGATIVE","speaker":"B","text":"I couldn't think.","start":1754490,"end":1755450,"confidence":0.62296680000000004273630338502698577940464019775390625},{"sentiment":"NEGATIVE","speaker":"B","text":"I was robotic.","start":1755450,"end":1756060,"confidence":0.60987320000000000419504431192763149738311767578125},{"sentiment":"NEUTRAL","speaker":"B","text":"I was just in the system.","start":1756410,"end":1757360,"confidence":0.59827010000000002687414735191850923001766204833984375},{"sentiment":"NEUTRAL","speaker":"B","text":"My emotions never came into question back then.","start":1757450,"end":1759780,"confidence":0.68298804999999995768433791454299353063106536865234375},{"sentiment":"NEGATIVE","speaker":"A","text":"No, no, obviously I'm fucked up.","start":1760090,"end":1762790,"confidence":0.94576709999999997169339849278912879526615142822265625},{"sentiment":"NEUTRAL","speaker":"A","text":"That's, again, that's the way I felt at the time.","start":1763850,"end":1765680,"confidence":0.82931732999999996369666632745065726339817047119140625},{"sentiment":"NEGATIVE","speaker":"A","text":"That's just\u2014 my head was just done.","start":1765830,"end":1769000,"confidence":0.49591193000000000079552364695700816810131072998046875},{"sentiment":"NEUTRAL","speaker":"C","text":"'88 until '81.","start":1773988,"end":1775367,"confidence":0.8837454300000000539938582733157090842723846435546875},{"sentiment":"NEUTRAL","speaker":"C","text":"I've got a 6-month family placement.","start":1777631,"end":1781016,"confidence":0.89122884999999996136210711483727209270000457763671875},{"sentiment":"NEGATIVE","speaker":"B","text":"And again, it might seem a bit repeated, but in relation to the physical abuse, how often did this happen?","start":1783207,"end":1789873,"confidence":0.5312094000000000537653477294952608644962310791015625},{"sentiment":"NEUTRAL","speaker":"B","text":"Over what period?","start":1790454,"end":1791052,"confidence":0.76777660000000003126530145891592837870121002197265625},{"sentiment":"NEGATIVE","speaker":"B","text":"And did it ever change or become worse?","start":1791100,"end":1792574,"confidence":0.7816435999999999939547024041530676186084747314453125},{"sentiment":"NEGATIVE","speaker":"A","text":"It didn't come any worse because there was cameras and they couldn't really make it any worse as such.","start":1793401,"end":1800885,"confidence":0.7927589999999999914592763161635957658290863037109375},{"sentiment":"NEUTRAL","speaker":"A","text":"It happened periodically.","start":1801634,"end":1803328,"confidence":0.78693880000000004937277253702632151544094085693359375},{"sentiment":"NEUTRAL","speaker":"A","text":"It could happen once a day, it could happen once every 3 days.","start":1806636,"end":1809431,"confidence":0.81705755000000002130633447450236417353153228759765625},{"sentiment":"NEGATIVE","speaker":"A","text":"So it could be once a day or once every\u2014 yeah, it was really\u2014 I mean, that was their form of punishment when we were out of line.","start":1815880,"end":1823015,"confidence":0.493342129999999989831138691442902199923992156982421875},{"sentiment":"NEUTRAL","speaker":"C","text":"And do you understand the purpose of the statement?","start":1827220,"end":1832900,"confidence":0.77004879999999997775006477240822277963161468505859375},{"sentiment":"NEUTRAL","speaker":"C","text":"And do you agree that it can be used for your Scottish redress application alongside any supporting evidence?","start":1833120,"end":1839320,"confidence":0.9190805600000000463722926724585704505443572998046875},{"sentiment":"POSITIVE","speaker":"C","text":"Amazing.","start":1839320,"end":1840580,"confidence":0.80193170000000002506368446120177395641803741455078125},{"sentiment":"NEGATIVE","speaker":"C","text":"So I'm gonna ask some questions about your personal background and your entry into care, but I know that that would be a bit difficult for you.","start":1840580,"end":1847500,"confidence":0.5015340999999999826997054697130806744098663330078125},{"sentiment":"NEUTRAL","speaker":"B","text":"We're now on to the next question.","start":1847610,"end":1849190,"confidence":0.85310196999999998723751559737138450145721435546875},{"sentiment":"NEGATIVE","speaker":"B","text":"Again, it'll be asked again, um, 3 times, just in relation to the abuse of which you've suffered.","start":1849280,"end":1855100,"confidence":0.6249029999999999862581034903996624052524566650390625},{"sentiment":"NEGATIVE","speaker":"B","text":"So I do apologise if it becomes a bit tedious or repetitive.","start":1855100,"end":1856880,"confidence":0.6051206000000000084781959230895154178142547607421875},{"sentiment":"NEUTRAL","speaker":"B","text":"So in relation to the neglect, what immediate effects did you experience?","start":1859875,"end":1863638,"confidence":0.73715059999999998918696064720279537141323089599609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Immediate?","start":1865680,"end":1866164,"confidence":0.76231729999999997549053887269110418856143951416015625},{"sentiment":"NEGATIVE","speaker":"A","text":"Worthless.","start":1868377,"end":1868764,"confidence":0.66966574999999994854960050361114554107189178466796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, all my self-respect.","start":1869975,"end":1873027,"confidence":0.6563052000000000330004468196420930325984954833984375},{"sentiment":"NEGATIVE","speaker":"B","text":"As in you like lost all your self-respect?","start":1876529,"end":1878626,"confidence":0.8243639000000000383039377993554808199405670166015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, a lot.","start":1878772,"end":1879449,"confidence":0.650149639999999973127842167741619050502777099609375},{"sentiment":"NEGATIVE","speaker":"A","text":"I mean, whatever respect I did have for myself, it was gone.","start":1879514,"end":1881483,"confidence":0.529085400000000039000269680400379002094268798828125},{"sentiment":"NEGATIVE","speaker":"A","text":"I absolutely despised my family because of this.","start":1883460,"end":1886220,"confidence":0.97685074999999998990318772484897635877132415771484375},{"sentiment":"NEUTRAL","speaker":"C","text":"Do you know anything about why you were put into care?","start":1886746,"end":1889124,"confidence":0.6389506499999999533656591665931046009063720703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, just life.","start":1896074,"end":1897249,"confidence":0.564058839999999950265419101924635469913482666015625},{"sentiment":"NEGATIVE","speaker":"A","text":"And just, I, I just hated life.","start":1897314,"end":1899828,"confidence":0.96426343999999997169680909792077727615833282470703125},{"sentiment":"POSITIVE","speaker":"B","text":"That's perfectly fine, Richard.","start":1904263,"end":1906303,"confidence":0.6842740000000000488711293655796907842159271240234375},{"sentiment":"NEGATIVE","speaker":"B","text":"And we're now going to go into relation to the emotional, emotional abuse.","start":1906918,"end":1910673,"confidence":0.605937060000000027315536499372683465480804443359375},{"sentiment":"NEUTRAL","speaker":"B","text":"What immediate effects did you experience?","start":1910803,"end":1912357,"confidence":0.83028500000000005076827847005915828049182891845703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Was there any fear, shame?","start":1912422,"end":1913539,"confidence":0.620450799999999969003283695201389491558074951171875},{"sentiment":"NEGATIVE","speaker":"B","text":"Sleep problems, bedwetting, running away, behaviour, or school changes?","start":1914094,"end":1917454,"confidence":0.73687800000000003297628836662624962627887725830078125},{"sentiment":"NEGATIVE","speaker":"A","text":"I couldn't run away because we were obviously locked in.","start":1918213,"end":1923377,"confidence":0.50961920000000004993268021280528046190738677978515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, what else?","start":1923636,"end":1927247,"confidence":0.76018189999999996597779272633488290011882781982421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Emotional.","start":1928409,"end":1929184,"confidence":0.6335461000000000009180212146020494401454925537109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, just take your time.","start":1929926,"end":1933073,"confidence":0.79041576000000002277801058880868367850780487060546875},{"sentiment":"NEUTRAL","speaker":"B","text":"It's best to try and maybe think of it as like, how do you remember how it made you feel?","start":1933235,"end":1938135,"confidence":0.79213666999999998719061977681121788918972015380859375},{"sentiment":"NEGATIVE","speaker":"A","text":"Oh gosh.","start":1939009,"end":1939438,"confidence":0.5314380499999999951654672258882783353328704833984375},{"sentiment":"NEGATIVE","speaker":"A","text":"Worthless, just like I was a nobody.","start":1940706,"end":1943376,"confidence":0.7365467999999999459959099112893454730510711669921875},{"sentiment":"NEUTRAL","speaker":"A","text":"I just felt, and I was existing but not living, you know what I mean?","start":1944405,"end":1951885,"confidence":0.60218154999999995435899791118572466075420379638671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":1952467,"end":1952758,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"I just felt that there was\u2014 I mean, I had a name, but that was all I had.","start":1954003,"end":1957399,"confidence":0.81090969999999995554418319443357177078723907470703125},{"sentiment":"NEGATIVE","speaker":"A","text":"I was a nobody, and I was treated like a nobody.","start":1957641,"end":1961988,"confidence":0.8997597699999999587561205771635286509990692138671875},{"sentiment":"NEGATIVE","speaker":"A","text":"I was treated like a problem child.","start":1962343,"end":1964088,"confidence":0.964041350000000019093704395345412194728851318359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, so I just couldn't run away as I was locked in.","start":1980707,"end":1982887,"confidence":0.56874937000000003184396746291895397007465362548828125},{"sentiment":"NEGATIVE","speaker":"B","text":"I felt worthless, like I was a nobody.","start":1982985,"end":1984840,"confidence":0.95700289999999998968860381864942610263824462890625},{"sentiment":"NEUTRAL","speaker":"B","text":"I was not living, I was just existing.","start":1985100,"end":1986516,"confidence":0.602927699999999955338125801063142716884613037109375},{"sentiment":"NEUTRAL","speaker":"B","text":"I felt like all I had was my name.","start":1987340,"end":1989078,"confidence":0.57196959999999996693276216319645754992961883544921875},{"sentiment":"NEGATIVE","speaker":"B","text":"I was treated as a problem child.","start":1989242,"end":1990554,"confidence":0.9605757600000000007156586434575729072093963623046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yep.","start":1991243,"end":1991484,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"POSITIVE","speaker":"B","text":"No problem.","start":1992431,"end":1993057,"confidence":0.6486826999999999454615817739977501332759857177734375},{"sentiment":"NEGATIVE","speaker":"B","text":"And then again, and this is just in relation to the physical abuse which you suffered, what immediate effects did you experience from the physical abuse?","start":1993795,"end":2002318,"confidence":0.579722999999999988318677424103952944278717041015625},{"sentiment":"NEGATIVE","speaker":"A","text":"To be honest with you, James, I've become numb.","start":2003281,"end":2005207,"confidence":0.60034233000000003510621127134072594344615936279296875},{"sentiment":"NEUTRAL","speaker":"A","text":"I've come numb to it, and it just\u2014 it became part of life.","start":2005785,"end":2008914,"confidence":0.6332183000000000117069021143834106624126434326171875},{"sentiment":"NEUTRAL","speaker":"A","text":"I was\u2014 I just accepted it.","start":2017898,"end":2019215,"confidence":0.634103300000000036362735045258887112140655517578125},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, you couldn't do anything else but\u2014 you're locked in, you couldn't do nothing, you couldn't run to speak to your mum.","start":2019761,"end":2025143,"confidence":0.56139296000000005193442120798863470554351806640625},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, you had nobody to turn to.","start":2025625,"end":2027006,"confidence":0.50061409999999995079633663408458232879638671875},{"sentiment":"NEUTRAL","speaker":"C","text":"When you were there, was that in a house or was it in like a\u2014 The final\u2014 oh, sorry.","start":2041956,"end":2046270,"confidence":0.67511182999999996834361581932171247899532318115234375},{"sentiment":"NEUTRAL","speaker":"B","text":"So there's only 3 more questions in relation to this care setting.","start":2046607,"end":2049237,"confidence":0.8632427000000000294477331408415921032428741455078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Did anyone witness, know about it, or experience something similar?","start":2049830,"end":2053166,"confidence":0.86930823000000001510301217422238551080226898193359375},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, everybody knew what was going on there.","start":2054381,"end":2057271,"confidence":0.68802160000000001094377921617706306278705596923828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Everybody knew it, like.","start":2057432,"end":2060270,"confidence":0.61559109999999994666808333931840024888515472412109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Can you remember any names?","start":2061281,"end":2062548,"confidence":0.85805357000000004319417712395079433917999267578125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I was only there for a short period of time, only 3 weeks, as I say.","start":2062981,"end":2066429,"confidence":0.77847045999999997523133288268581964075565338134765625},{"sentiment":"NEUTRAL","speaker":"A","text":"I can't remember.","start":2066990,"end":2067535,"confidence":0.52505690000000004857838575844652950763702392578125},{"sentiment":"POSITIVE","speaker":"B","text":"That's perfectly fine.","start":2067927,"end":2070321,"confidence":0.64607449999999999601385525238583795726299285888671875},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, as I see it, it was just\u2014 it was life, it was normal.","start":2072666,"end":2077165,"confidence":0.63291010000000003099529521932709030807018280029296875},{"sentiment":"NEUTRAL","speaker":"C","text":"Um, can you remember anything about your daily life there?","start":2078420,"end":2081022,"confidence":0.83384049999999998448174665099941194057464599609375},{"sentiment":"NEUTRAL","speaker":"C","text":"So what was the actual college itself like?","start":2081119,"end":2083058,"confidence":0.79289080000000000669757582727470435202121734619140625},{"sentiment":"NEUTRAL","speaker":"A","text":"And I think it was normal for the staff just to, to do it, and it was just accepted.","start":2083365,"end":2087260,"confidence":0.654898100000000038534153645741753280162811279296875},{"sentiment":"NEUTRAL","speaker":"C","text":"Okay, what about any of the food?","start":2098223,"end":2100841,"confidence":0.8519963600000000081280404629069380462169647216796875},{"sentiment":"NEUTRAL","speaker":"C","text":"Can you remember what any of the food was like?","start":2100906,"end":2102344,"confidence":0.87626236999999995713750422510202042758464813232421875},{"sentiment":"NEUTRAL","speaker":"C","text":"Okay.","start":2106379,"end":2106656,"confidence":0.58435179999999997679793750648968853056430816650390625},{"sentiment":"NEUTRAL","speaker":"C","text":"And did you do schoolwork?","start":2108520,"end":2110826,"confidence":0.7718610999999999666698613509652204811573028564453125},{"sentiment":"NEUTRAL","speaker":"B","text":"So, but everyone knew, everybody knew what was going on there.","start":2112399,"end":2114670,"confidence":0.678217599999999976034814608283340930938720703125},{"sentiment":"NEUTRAL","speaker":"B","text":"I can't remember the names as I was only there for 3 weeks.","start":2114992,"end":2117328,"confidence":0.563404699999999980519760356401093304157257080078125},{"sentiment":"NEUTRAL","speaker":"B","text":"It was life to me at this point.","start":2117892,"end":2119342,"confidence":0.56960076000000003926260205844300799071788787841796875},{"sentiment":"NEUTRAL","speaker":"B","text":"I was led to, I was led to believe that this was that it was normal behaviour, that it was also normal for the staff to do it, like it was accepted.","start":2119600,"end":2127118,"confidence":0.7372088999999999447965137733262963593006134033203125},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, it's just been\u2014 if you've done something wrong, you get punished.","start":2127327,"end":2130249,"confidence":0.797143099999999993343635651399381458759307861328125},{"sentiment":"NEGATIVE","speaker":"A","text":"And yeah, a kick or a punch was a punishment, and that's just become the norm.","start":2130619,"end":2134408,"confidence":0.75208770000000002564632950452505610883235931396484375},{"sentiment":"NEUTRAL","speaker":"C","text":"Yeah.","start":2134713,"end":2134890,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"C","text":"What about hygiene-wise?","start":2135050,"end":2136190,"confidence":0.80551150000000004691713684223941527307033538818359375},{"sentiment":"NEUTRAL","speaker":"C","text":"Did you get any toiletries, you know, shower gel, shampoo, toothpaste?","start":2136319,"end":2140927,"confidence":0.8415861000000000036180836104904301464557647705078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Was that provided?","start":2141473,"end":2145937,"confidence":0.8452224999999999877076106713502667844295501708984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Did you ever tell anyone or try to get help?","start":2149438,"end":2151849,"confidence":0.7550396299999999616403556501609273254871368408203125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I had nobody I could tell because everybody that I knew was in the system.","start":2152733,"end":2157491,"confidence":0.65336220000000000407425204684841446578502655029296875},{"sentiment":"NEUTRAL","speaker":"C","text":"And what about clothes?","start":2158132,"end":2159133,"confidence":0.7409860999999999808807160661672241985797882080078125},{"sentiment":"NEUTRAL","speaker":"C","text":"Were you given any fresh clothing?","start":2159198,"end":2160773,"confidence":0.87824553000000005198444341658614575862884521484375},{"sentiment":"NEGATIVE","speaker":"A","text":"I mean, who would believe us as children?","start":2163502,"end":2164850,"confidence":0.678424600000000044275338950683362782001495361328125},{"sentiment":"NEGATIVE","speaker":"A","text":"We were never believed, never.","start":2164997,"end":2166325,"confidence":0.8012869400000000030814817364444024860858917236328125},{"sentiment":"NEUTRAL","speaker":"B","text":"And then Robert, finally, what was different at this placement compared with the others?","start":2182441,"end":2187584,"confidence":0.88375585999999994868403518921695649623870849609375},{"sentiment":"NEGATIVE","speaker":"A","text":"You couldn't go.","start":2189900,"end":2190445,"confidence":0.580691340000000000287627699435688555240631103515625},{"sentiment":"NEUTRAL","speaker":"A","text":"I couldn't escape.","start":2190616,"end":2191230,"confidence":0.5654846399999999828622776476549915969371795654296875},{"sentiment":"NEUTRAL","speaker":"A","text":"I had to accept what was coming or what I was getting.","start":2193996,"end":2196960,"confidence":0.77815204999999998403126255652750842273235321044921875},{"sentiment":"POSITIVE","speaker":"C","text":"Yeah, absolutely.","start":2208494,"end":2211943,"confidence":0.50143020000000004809947995454422198235988616943359375},{"sentiment":"NEUTRAL","speaker":"B","text":"So now that concludes, um, your second care setting, um, being at the assessment centre.","start":2213249,"end":2218338,"confidence":0.83735700000000001796962578737293370068073272705078125},{"sentiment":"NEGATIVE","speaker":"B","text":"Um, I know, again, apologise for the, uh, tediousness of the questions, but We'll be going through the final set of 12 questions again, this time in relation to your final care setting.","start":2218839,"end":2232757,"confidence":0.515777200000000046742343329242430627346038818359375},{"sentiment":"NEUTRAL","speaker":"B","text":"So Richard, could you kindly just confirm the institutional name, the location, approximate date and age, and who placed you there?","start":2233111,"end":2241860,"confidence":0.93243646999999996172192595622618682682514190673828125},{"sentiment":"NEUTRAL","speaker":"A","text":"It was St Catherine's.","start":2242566,"end":2244749,"confidence":0.8599115999999999981895371092832647264003753662109375},{"sentiment":"NEUTRAL","speaker":"A","text":"It was adjacent to the assessment centre in Edinburgh, Howden Hall.","start":2245616,"end":2251267,"confidence":0.91721960000000002377618102400447241961956024169921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Liberton.","start":2253333,"end":2254286,"confidence":0.6987088299999999474465539606171660125255584716796875},{"sentiment":"NEUTRAL","speaker":"A","text":"I was placed in there by the Children's Panel after my 3-week initial assessment period was over.","start":2254383,"end":2261066,"confidence":0.85926086000000001519083525636233389377593994140625},{"sentiment":"NEUTRAL","speaker":"A","text":"I was roughly 14, 15, probably near the 15 mark.","start":2262748,"end":2268643,"confidence":0.9087339599999999517621063205297105014324188232421875},{"sentiment":"NEUTRAL","speaker":"C","text":"Okay, are you okay?","start":2268967,"end":2270198,"confidence":0.76903354999999995467163671492016874253749847412109375},{"sentiment":"NEUTRAL","speaker":"C","text":"Yeah, take your time.","start":2271796,"end":2273115,"confidence":0.77305995999999999046536913738236762583255767822265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, so St.","start":2283298,"end":2283860,"confidence":0.65087134000000002043151425823452882468700408935546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Catharine's units adjacent to the assessment centre, Howden Hall, Liverpool.","start":2283940,"end":2288099,"confidence":0.913045939999999944802766549400985240936279296875},{"sentiment":"NEUTRAL","speaker":"B","text":"I was placed in there by the Children's Panel once my 3-week assessment was over.","start":2288677,"end":2292113,"confidence":0.8705240499999999936875383355072699487209320068359375},{"sentiment":"NEUTRAL","speaker":"B","text":"How old did you say you were at the time?","start":2292611,"end":2294168,"confidence":0.8779285999999999479115331268985755741596221923828125},{"sentiment":"NEUTRAL","speaker":"A","text":"15.","start":2294618,"end":2294971,"confidence":0.52607539999999997082369418421876616775989532470703125},{"sentiment":"NEUTRAL","speaker":"A","text":"14 and a half, 15.","start":2295421,"end":2296368,"confidence":0.74062099999999997379518390516750514507293701171875},{"sentiment":"NEUTRAL","speaker":"B","text":"And the next question, um, what type of setting was it and how long were you there?","start":2303444,"end":2306825,"confidence":0.89959460000000002199982418460422195494174957275390625},{"sentiment":"POSITIVE","speaker":"A","text":"It was an open setting, an open children's home.","start":2307533,"end":2310447,"confidence":0.6325317999999999774018988318857736885547637939453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Uh, I was there just under a year, I believe.","start":2311719,"end":2314678,"confidence":0.84185239999999994520152313270955346524715423583984375},{"sentiment":"NEUTRAL","speaker":"A","text":"So just over a year, just under a year, and I'm sure it's just under a year.","start":2323489,"end":2326533,"confidence":0.64195100000000004936140385325415991246700286865234375},{"sentiment":"POSITIVE","speaker":"B","text":"No problem, no problem.","start":2330536,"end":2331933,"confidence":0.62209429999999998894821828798740170896053314208984375},{"sentiment":"NEUTRAL","speaker":"B","text":"So now, um, again, we're just going to go through a brief description of what your ordinary day life was like at St.","start":2333154,"end":2339384,"confidence":0.87406130000000004098836825505713932216167449951171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Catherine's unit.","start":2339432,"end":2340122,"confidence":0.78174834999999998075281837373040616512298583984375},{"sentiment":"NEUTRAL","speaker":"B","text":"So as the same with the previous, we'll start off with the accommodation.","start":2340636,"end":2344859,"confidence":0.89934133999999998909657961121411062777042388916015625},{"sentiment":"NEUTRAL","speaker":"B","text":"Could you kindly just confirm what the accommodation was like?","start":2345373,"end":2347958,"confidence":0.89516556000000002679684030226781032979488372802734375},{"sentiment":"NEUTRAL","speaker":"A","text":"It was a bedroom, um, well, dorm with 5 boys in it.","start":2348263,"end":2353321,"confidence":0.87540859999999998120046029725926928222179412841796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, had 5 bays.","start":2355998,"end":2357027,"confidence":0.7032576999999999856072463444434106349945068359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":2357445,"end":2357703,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And was there any windows?","start":2358652,"end":2359649,"confidence":0.82082230000000000469384531243122182786464691162109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, there was a window.","start":2360437,"end":2361161,"confidence":0.71854099999999998527044908769312314689159393310546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, yeah.","start":2361322,"end":2363155,"confidence":0.493536470000000004887397153652273118495941162109375},{"sentiment":"NEUTRAL","speaker":"B","text":"So there's windows to allow natural light.","start":2365070,"end":2367192,"confidence":0.76005000000000000337507799486047588288784027099609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Was there ever a toilet in this, um, in your dorm?","start":2369670,"end":2372201,"confidence":0.7844918400000000513472286911564879119396209716796875},{"sentiment":"NEGATIVE","speaker":"A","text":"No, no, not at all.","start":2372590,"end":2373872,"confidence":0.595920739999999948821596262860111892223358154296875},{"sentiment":"NEUTRAL","speaker":"B","text":"What was the overall hygiene like of the dorms?","start":2386069,"end":2390349,"confidence":0.8689742000000000299309022011584602296352386474609375},{"sentiment":"POSITIVE","speaker":"A","text":"It was better, definitely better.","start":2390672,"end":2393207,"confidence":0.94503789999999998627799868700094521045684814453125},{"sentiment":"NEUTRAL","speaker":"A","text":"There was more women involved in the care there.","start":2394531,"end":2397875,"confidence":0.7892848999999999559662455794750712811946868896484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, and can you remember what your daily routine was like?","start":2405231,"end":2408493,"confidence":0.87027745999999994719331652959226630628108978271484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, it was pretty systematic.","start":2410803,"end":2413817,"confidence":0.79349583000000001309359731749282218515872955322265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Again, you would get up, um, you would go down, down for breakfast.","start":2413898,"end":2420221,"confidence":0.9043512000000000217170281757717020809650421142578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, um, no, I think you just go after breakfast, you would go then most of the time I was a day pupil at my high school, so I would be travelling in the bus to the high school.","start":2423606,"end":2442019,"confidence":0.8291897999999999768760972074232995510101318359375},{"sentiment":"NEUTRAL","speaker":"C","text":"Hold on one moment.","start":2443008,"end":2447010,"confidence":0.7665243999999999946481921142549254000186920166015625},{"sentiment":"NEUTRAL","speaker":"B","text":"You take a day bus to the, to the high school?","start":2452170,"end":2455358,"confidence":0.88862883999999997541863194783218204975128173828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, yeah, not, not, not initially, but once, once you were there for a while, I was getting the day bus.","start":2455809,"end":2460898,"confidence":0.710264439999999996899759935331530869007110595703125},{"sentiment":"NEUTRAL","speaker":"A","text":"But initially It would be that they had some, like, say, a classroom environment, but again, there was never any lessons being taught.","start":2460962,"end":2469113,"confidence":0.54622172999999996090281229044194333255290985107421875},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, we're all different ages, and you know what I mean, so they couldn't categorise us like that.","start":2470958,"end":2478542,"confidence":0.660158800000000045571368900709785521030426025390625},{"sentiment":"NEGATIVE","speaker":"A","text":"It was just impossible to do so.","start":2478590,"end":2480536,"confidence":0.6373284500000000463160176877863705158233642578125},{"sentiment":"NEUTRAL","speaker":"C","text":"Are you okay?","start":2487976,"end":2492480,"confidence":0.79175180000000000557491830477374605834484100341796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":2493506,"end":2494821,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"So I've got so far, um, the bedroom slash door had 5 bars.","start":2496071,"end":2499743,"confidence":0.81642139999999996380353195490897633135318756103515625},{"sentiment":"NEUTRAL","speaker":"B","text":"There was, uh, there were windows to allow natural light.","start":2499839,"end":2502163,"confidence":0.845068500000000000227373675443232059478759765625},{"sentiment":"NEGATIVE","speaker":"B","text":"There was no open toilet in the dorms.","start":2502500,"end":2504039,"confidence":0.61674803000000000263725041804718784987926483154296875},{"sentiment":"POSITIVE","speaker":"B","text":"The overall hygiene was better.","start":2504103,"end":2505466,"confidence":0.68387830000000005004068270864081569015979766845703125},{"sentiment":"NEUTRAL","speaker":"B","text":"There were more women involved in the care there.","start":2505931,"end":2507630,"confidence":0.7851804000000000005599076757789589464664459228515625},{"sentiment":"NEUTRAL","speaker":"B","text":"My routine was systematic again: get up, down for breakfast.","start":2508031,"end":2511333,"confidence":0.83868719999999996606021568368305452167987823486328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Most of the time I was a day pupil at my high school.","start":2511478,"end":2513674,"confidence":0.87689099999999997603339352281182073056697845458984375},{"sentiment":"NEUTRAL","speaker":"B","text":"I would take a day bus to the high school.","start":2514267,"end":2515854,"confidence":0.77155969999999995945216824111412279307842254638671875},{"sentiment":"NEUTRAL","speaker":"B","text":"Not initially, it would be a classroom environment in the unit.","start":2516207,"end":2519068,"confidence":0.87067890000000003336566578582278452813625335693359375},{"sentiment":"NEGATIVE","speaker":"B","text":"There was no education though.","start":2519572,"end":2520807,"confidence":0.495848300000000019593926481320522725582122802734375},{"sentiment":"NEUTRAL","speaker":"B","text":"With the mixed ages and abilities, this was impossible to categorise.","start":2521133,"end":2524676,"confidence":0.481223879999999992751469335416913963854312896728515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yep.","start":2528091,"end":2528495,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Can you remember what the overall food was like?","start":2528576,"end":2531183,"confidence":0.9143250000000000543565192856476642191410064697265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Did you have 3 meals a day?","start":2531248,"end":2532463,"confidence":0.89436199999999999032951336630503647029399871826171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Was there any choice?","start":2532706,"end":2533823,"confidence":0.78908809999999995898889437739853747189044952392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"No choice, no.","start":2534973,"end":2535539,"confidence":0.58825780000000005287574822432361543178558349609375},{"sentiment":"NEUTRAL","speaker":"A","text":"It was take it or leave it.","start":2535620,"end":2536446,"confidence":0.70773405000000000342197381542064249515533447265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":2537700,"end":2538816,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"And then there's breakfast, pretty standard breakfast, which was usually porridge, I think it was at the time.","start":2539205,"end":2546439,"confidence":0.78719704999999995376214201314724050462245941162109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, yeah, um, it's just standard.","start":2547352,"end":2551317,"confidence":0.724911300000000036192204788676463067531585693359375},{"sentiment":"NEUTRAL","speaker":"A","text":"There was no choice.","start":2551430,"end":2552094,"confidence":0.6500285999999999564380459560197778046131134033203125},{"sentiment":"NEUTRAL","speaker":"A","text":"You just\u2014 it was there.","start":2552353,"end":2553793,"confidence":0.7518109699999999673281081413733772933483123779296875},{"sentiment":"NEUTRAL","speaker":"A","text":"If you ate it, you ate it.","start":2554214,"end":2554893,"confidence":0.55328759999999999052988641778938472270965576171875},{"sentiment":"NEGATIVE","speaker":"A","text":"If you didn't eat it, then you went hungry.","start":2554942,"end":2556916,"confidence":0.72738373000000000612175199421471916139125823974609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Was you ever provided clothing when you was there?","start":2563868,"end":2565511,"confidence":0.8621277000000000523272092323168180882930755615234375},{"sentiment":"NEUTRAL","speaker":"A","text":"With other\u2014 what, sorry?","start":2566445,"end":2567186,"confidence":0.55974040000000002681446176211466081440448760986328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Was you ever provided clothing?","start":2567589,"end":2569006,"confidence":0.83241039999999999476898437933414243161678314208984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, because I had to attend school, so yes, I was.","start":2569667,"end":2572389,"confidence":0.59671229999999997328785639183479361236095428466796875},{"sentiment":"NEUTRAL","speaker":"B","text":"And with the clothing, what was provided, would you say it was adequate and clean?","start":2581319,"end":2584989,"confidence":0.87846889999999999698587771490565501153469085693359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, it's adequate, I suppose.","start":2586287,"end":2589428,"confidence":0.74268319999999998781703425265732221305370330810546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I mean, it couldn't really be to the extent of his previous establishments because you're in the public domain.","start":2589572,"end":2596446,"confidence":0.71329480000000000661231069898349232971668243408203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":2597023,"end":2598161,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And do you remember what your access to contacting your family was like?","start":2612792,"end":2618391,"confidence":0.76598109999999997032915644012973643839359283447265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Would you ever refuse to access?","start":2618456,"end":2620074,"confidence":0.60106210000000004356479621492326259613037109375},{"sentiment":"NEUTRAL","speaker":"A","text":"As time went on there, I actually had weekend access home.","start":2624028,"end":2628124,"confidence":0.75683515999999995127467400379828177392482757568359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Was this ever threatened to be taken away from you?","start":2633398,"end":2635360,"confidence":0.50737569999999998504591758319293148815631866455078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh yeah, constantly.","start":2635490,"end":2636415,"confidence":0.647232999999999947249307297170162200927734375},{"sentiment":"NEGATIVE","speaker":"A","text":"If you misbehave, it'll be taken away from you.","start":2636545,"end":2637875,"confidence":0.91239389999999997993285205666325055062770843505859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh yeah.","start":2638470,"end":2639968,"confidence":0.53645920000000002492157591404975391924381256103515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, buddy.","start":2646930,"end":2648144,"confidence":0.6603854300000000510095787831232883036136627197265625},{"sentiment":"NEUTRAL","speaker":"C","text":"Yeah, I'm just making sure that you knew.","start":2648905,"end":2655203,"confidence":0.79781880000000005015436954636243171989917755126953125},{"sentiment":"NEUTRAL","speaker":"B","text":"So how did the staff\u2014 how did the other children generally treat you here?","start":2660410,"end":2664767,"confidence":0.78034959999999997659614336953382007777690887451171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, because I was one of the older ones now.","start":2666612,"end":2668021,"confidence":0.83260710000000004438192036104737780988216400146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, and how did the staff genuinely treat you?","start":2675834,"end":2680516,"confidence":0.675769269999999977471816237084567546844482421875},{"sentiment":"NEUTRAL","speaker":"A","text":"If you followed orders, okay.","start":2681719,"end":2684676,"confidence":0.76837146000000000611862560617737472057342529296875},{"sentiment":"NEUTRAL","speaker":"A","text":"If not, again, you get the dig, you get the punch.","start":2686796,"end":2690208,"confidence":0.6412356999999999640493797414819709956645965576171875},{"sentiment":"NEUTRAL","speaker":"A","text":"You would get\u2014 I mean, many times I was dragged by the hair into the office.","start":2693680,"end":2696452,"confidence":0.48750627000000001931567794599686749279499053955078125},{"sentiment":"NEUTRAL","speaker":"A","text":"The office was the place that it would happen.","start":2696694,"end":2698806,"confidence":0.7466314400000000350843265550793148577213287353515625},{"sentiment":"NEUTRAL","speaker":"B","text":"You would get a dig.","start":2700300,"end":2702039,"confidence":0.59283909999999995221742210560478270053863525390625},{"sentiment":"NEUTRAL","speaker":"B","text":"When you get a dig, is that again to the ribs and to the genitals?","start":2702667,"end":2705502,"confidence":0.7580594400000000288031287709600292146205902099609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Punch to the ribs, yeah.","start":2705566,"end":2706275,"confidence":0.6701894999999999935624828140134923160076141357421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, yeah, never nothing visible.","start":2706550,"end":2708448,"confidence":0.71444636999999999726895794083247892558574676513671875},{"sentiment":"NEUTRAL","speaker":"A","text":"You know, I mean, never ever mark you.","start":2708710,"end":2710428,"confidence":0.6526948999999999667664951630285941064357757568359375},{"sentiment":"NEUTRAL","speaker":"C","text":"And did you say this mainly occurred in the office?","start":2719190,"end":2720529,"confidence":0.8059979999999999922266624707845039665699005126953125},{"sentiment":"NEUTRAL","speaker":"C","text":"Yeah, you could take taken into office.","start":2720697,"end":2732810,"confidence":0.74746210000000001816289341149968095123767852783203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, out of sight, everybody else.","start":2733179,"end":2735027,"confidence":0.68576369999999997606465740318526513874530792236328125},{"sentiment":"NEUTRAL","speaker":"B","text":"And sometimes dragged by your hair, is that correct?","start":2736328,"end":2738047,"confidence":0.6856598000000000414644318880164064466953277587890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh yeah, yeah, regular.","start":2738095,"end":2738899,"confidence":0.66868066999999997701564780072658322751522064208984375},{"sentiment":"POSITIVE","speaker":"A","text":"Yep, yep.","start":2739124,"end":2740457,"confidence":0.480176749999999985529797186245559714734554290771484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And this was a regular occurrence?","start":2740666,"end":2743100,"confidence":0.590293799999999979633003022172488272190093994140625},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, if you stepped out of line.","start":2745363,"end":2746496,"confidence":0.6554735000000000422204493588651530444622039794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, yeah.","start":2746804,"end":2748050,"confidence":0.493536470000000004887397153652273118495941162109375},{"sentiment":"NEUTRAL","speaker":"C","text":"Did anyone else witness that?","start":2748924,"end":2751013,"confidence":0.83117509999999994452224427732289768755435943603515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Can you remember any\u2014 if there were any rules, punishments, isolation, or unsafe arrangements enforced by the staff?","start":2761693,"end":2767312,"confidence":0.69300989999999995649915263129514642059803009033203125},{"sentiment":"NEUTRAL","speaker":"A","text":"No isolation.","start":2767650,"end":2768501,"confidence":0.7026898999999999784193960294942371547222137451171875},{"sentiment":"NEUTRAL","speaker":"A","text":"They couldn't isolate you there because it was open.","start":2768581,"end":2770347,"confidence":0.73552300000000003787903324337094090878963470458984375},{"sentiment":"NEGATIVE","speaker":"A","text":"Um, punishments, you would lose\u2014 um, I'll remember, you'd lose\u2014 they used to have the chance of getting you like a snack in the morning, and they would take that from you.","start":2770845,"end":2782486,"confidence":0.568669859999999971478246152400970458984375},{"sentiment":"NEGATIVE","speaker":"A","text":"You would lose a snack.","start":2782871,"end":2783915,"confidence":0.7048250400000000137623601403902284801006317138671875},{"sentiment":"NEUTRAL","speaker":"A","text":"In the morning.","start":2784092,"end":2784608,"confidence":0.63115270000000001093809487429098226130008697509765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":2785302,"end":2786029,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"And you\u2014 I mean, there's a lot of punishments, I think.","start":2786658,"end":2788998,"confidence":0.5208140599999999675873141313786618411540985107421875},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, there's a lot of work you have to do.","start":2789095,"end":2790403,"confidence":0.5667223999999999595189592582755722105503082275390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Cleaning\u2014 you have to do a lot of cleaning in there.","start":2790532,"end":2792404,"confidence":0.54846643999999999952166263028630055487155914306640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Mopped floors and brushing floors and windows.","start":2792711,"end":2795466,"confidence":0.6973586000000000506560127178090624511241912841796875},{"sentiment":"NEGATIVE","speaker":"A","text":"You're just\u2014 you're just a skibbie.","start":2796561,"end":2797771,"confidence":0.66652469999999996996820073036360554397106170654296875},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, that's perfectly fine.","start":2799120,"end":2802002,"confidence":0.7086173000000000055109694585553370416164398193359375},{"sentiment":"NEGATIVE","speaker":"B","text":"So now, um, we're going to go through, um, what happened there, which we could now consider abuse.","start":2804369,"end":2810291,"confidence":0.499160439999999983040623874330776743590831756591796875},{"sentiment":"NEUTRAL","speaker":"B","text":"And Would you like me to read out again the categories of abuse and what is considered to be a qualifying behaviour?","start":2810804,"end":2817281,"confidence":0.59870020000000001569873120388365350663661956787109375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I just got my questions.","start":2817329,"end":2818887,"confidence":0.71053493000000000900939767234376631677150726318359375},{"sentiment":"POSITIVE","speaker":"B","text":"That's perfectly fine.","start":2819095,"end":2819979,"confidence":0.64607449999999999601385525238583795726299285888671875},{"sentiment":"NEUTRAL","speaker":"B","text":"So looking back, is there anything what you now consider neglect?","start":2820043,"end":2823977,"confidence":0.6091471999999999997754684954998083412647247314453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yep, yep, there is.","start":2824860,"end":2825952,"confidence":0.52395119999999995030748323188163340091705322265625},{"sentiment":"NEGATIVE","speaker":"A","text":"Neglect is obviously neglecting your food in the morning, you lose your snack.","start":2826385,"end":2835553,"confidence":0.93113930000000000308801872961339540779590606689453125},{"sentiment":"NEGATIVE","speaker":"A","text":"You were getting hit.","start":2838442,"end":2840328,"confidence":0.509971900000000033514879760332405567169189453125},{"sentiment":"NEGATIVE","speaker":"A","text":"That was part of neglect.","start":2840474,"end":2841466,"confidence":0.91138280000000004843485612582298927009105682373046875},{"sentiment":"NEGATIVE","speaker":"A","text":"There's a lot of physical abuse, but it's still neglect.","start":2841531,"end":2844229,"confidence":0.88861215000000004504698836171883158385753631591796875},{"sentiment":"NEUTRAL","speaker":"A","text":"And you're just basically just\u2014 you just go on, man.","start":2844742,"end":2847097,"confidence":0.52507420000000004645102080758078955113887786865234375},{"sentiment":"NEGATIVE","speaker":"A","text":"I never got an education the whole time I was in these establishments.","start":2847260,"end":2849304,"confidence":0.89235352999999995038393763024942018091678619384765625},{"sentiment":"NEGATIVE","speaker":"A","text":"And because initially I had to\u2014 there was a classroom there, um, but until I got my leave to go to high school, I never got\u2014 no, man, I was so far behind when I went back to high school, so far.","start":2851010,"end":2861665,"confidence":0.51616293000000001978122554646688513457775115966796875},{"sentiment":"NEUTRAL","speaker":"C","text":"Yeah, but I called it try it, and the guy was like, oh, and I was like, is that not what it's called?","start":2864219,"end":2887127,"confidence":0.70254410000000000469100314148818142712116241455078125},{"sentiment":"NEGATIVE","speaker":"C","text":"I was like, no.","start":2887386,"end":2888018,"confidence":0.5454535000000000355413476427202112972736358642578125},{"sentiment":"NEGATIVE","speaker":"A","text":"What's the worst case look like for you?","start":2889280,"end":2890736,"confidence":0.51699989999999995671231545202317647635936737060546875},{"sentiment":"NEGATIVE","speaker":"B","text":"Is there anything what happened there what you'd now consider as physical abuse?","start":2895621,"end":2898853,"confidence":0.499398999999999981813658678220235742628574371337890625},{"sentiment":"NEGATIVE","speaker":"A","text":"Physical abuse?","start":2900010,"end":2900299,"confidence":0.66006489999999995443857869759085588157176971435546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, yeah.","start":2900364,"end":2900944,"confidence":0.493536470000000004887397153652273118495941162109375},{"sentiment":"NEGATIVE","speaker":"A","text":"And nobody deserves the right to be hit if you don't follow orders or dragged into an office.","start":2901169,"end":2905743,"confidence":0.86961484000000000005314859663485549390316009521484375},{"sentiment":"NEGATIVE","speaker":"B","text":"Did anything happen there what you would now consider abuse, um, being either emotional or sexual?","start":2927336,"end":2935759,"confidence":0.63085599999999997233857129685929976403713226318359375},{"sentiment":"POSITIVE","speaker":"B","text":"Yes.","start":2936418,"end":2936756,"confidence":0.461038950000000002926725528595852665603160858154296875},{"sentiment":"NEUTRAL","speaker":"B","text":"And is that for both?","start":2937769,"end":2938557,"confidence":0.82566499999999998227195874278550036251544952392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, well, the emotional part of things is being there.","start":2939537,"end":2942914,"confidence":0.66899759999999997006625562789849936962127685546875},{"sentiment":"NEGATIVE","speaker":"A","text":"And you know, I mean, dragged and been told nothing.","start":2943689,"end":2948155,"confidence":0.58949083000000002119378450515796430408954620361328125},{"sentiment":"NEUTRAL","speaker":"A","text":"And yeah, definitely emotional.","start":2951310,"end":2952510,"confidence":0.591225600000000017786305761546827852725982666015625},{"sentiment":"NEGATIVE","speaker":"A","text":"And at the same time, I had no emotions.","start":2952607,"end":2954406,"confidence":0.5572679000000000382186726710642687976360321044921875},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, I was emotionless.","start":2956050,"end":2957152,"confidence":0.57101243999999995448746403781115077435970306396484375},{"sentiment":"NEGATIVE","speaker":"A","text":"That was worthless in my view.","start":2957217,"end":2959066,"confidence":0.888775199999999987454657457419671118259429931640625},{"sentiment":"NEGATIVE","speaker":"B","text":"So just for being there in general, Being dragged there and being told nothing, I became emotionless as I believe\u2014 I believed I was worthless.","start":2968050,"end":2976950,"confidence":0.8568982000000000542883071830146946012973785400390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yep, yep, that's where you felt to believe.","start":2977191,"end":2979121,"confidence":0.72867830000000000101323394119390286505222320556640625},{"sentiment":"NEUTRAL","speaker":"A","text":"That's the way you're treated.","start":2979266,"end":2980907,"confidence":0.506007129999999971659008224378339946269989013671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, be seen and not heard.","start":2983020,"end":2984320,"confidence":0.677592900000000053495341489906422793865203857421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Be seen but not heard.","start":2990829,"end":2992111,"confidence":0.70740040000000004027924660476855933666229248046875},{"sentiment":"NEGATIVE","speaker":"B","text":"And looking back at your time within St Catherine's, is there anything what you'd now consider as sexual abuse?","start":3006068,"end":3010903,"confidence":0.5038373000000000434539515481446869671344757080078125},{"sentiment":"NEUTRAL","speaker":"A","text":"There was a couple instances, yes.","start":3011706,"end":3013071,"confidence":0.8167693000000000314031467496533878147602081298828125},{"sentiment":"NEUTRAL","speaker":"A","text":"And again, um, in the office, um, I always remember his name because it's similar to my surname, was a Mr Richard Garrie.","start":3013231,"end":3019945,"confidence":0.84493107000000000628148200121358968317508697509765625},{"sentiment":"NEUTRAL","speaker":"A","text":"He was one of, like, say, the housemasters.","start":3021005,"end":3022643,"confidence":0.8853204999999999547100060226512141525745391845703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Mr Richard Garrie, did you say?","start":3024740,"end":3025971,"confidence":0.85983306000000003788130698012537322938442230224609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Mick.","start":3026052,"end":3026230,"confidence":0.57576050000000000839150970932678319513797760009765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Mick.","start":3026554,"end":3026797,"confidence":0.57576050000000000839150970932678319513797760009765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Mick.","start":3027105,"end":3027348,"confidence":0.57576050000000000839150970932678319513797760009765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Mick Garrie.","start":3027737,"end":3028288,"confidence":0.7141420000000000545270495422300882637500762939453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":3028547,"end":3028952,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"So when you say Mick Garrie, is that two separate names?","start":3031372,"end":3034529,"confidence":0.838239900000000037749714465462602674961090087890625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, no, it's one name.","start":3034625,"end":3035817,"confidence":0.66125434999999999075015466587501578032970428466796875},{"sentiment":"NEUTRAL","speaker":"A","text":"MC Garrie.","start":3036123,"end":3036928,"confidence":0.7463594700000000248252263190806843340396881103515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, yeah, just wanted to make sure.","start":3037154,"end":3038973,"confidence":0.7562094299999999602590605718432925641536712646484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And was this a teacher?","start":3039424,"end":3040936,"confidence":0.7982053000000000064773075791890732944011688232421875},{"sentiment":"NEUTRAL","speaker":"A","text":"No, he's like the housemaster.","start":3041801,"end":3042450,"confidence":0.62483860000000002177245050916098989546298980712890625},{"sentiment":"NEUTRAL","speaker":"B","text":"He was the housemaster.","start":3044978,"end":3046614,"confidence":0.77285360000000002944631205537007190287113189697265625},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, no problem.","start":3046678,"end":3048557,"confidence":0.57628869999999998707806980746681801974773406982421875},{"sentiment":"NEGATIVE","speaker":"A","text":"Any times that you were dragged into the office.","start":3049189,"end":3051835,"confidence":0.53692379999999995110471218140446580946445465087890625},{"sentiment":"NEUTRAL","speaker":"A","text":"And you always have an option now, getting a punch, rubbing them down below.","start":3053030,"end":3057937,"confidence":0.62476330000000002140581045750877819955348968505859375},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, no problem.","start":3058587,"end":3059351,"confidence":0.57628869999999998707806980746681801974773406982421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Just give me one second.","start":3059400,"end":3060115,"confidence":0.65456280000000000018900436771218664944171905517578125},{"sentiment":"NEGATIVE","speaker":"C","text":"You weren't really given toilet seats, you just had to\u2014 it was awful, but was the soap shared?","start":3081662,"end":3087675,"confidence":0.8243966000000000349245965480804443359375},{"sentiment":"NEUTRAL","speaker":"C","text":"Okay, so that bar of soap would have been shared between all of the lads in there?","start":3089956,"end":3100500,"confidence":0.8876872700000000282472001345013268291950225830078125},{"sentiment":"NEUTRAL","speaker":"C","text":"Quick.","start":3105435,"end":3105550,"confidence":0.54750569999999998405115775312879122793674468994140625},{"sentiment":"NEUTRAL","speaker":"C","text":"How did the staff treat you here?","start":3105682,"end":3107096,"confidence":0.79346320000000003513918045427999459207057952880859375},{"sentiment":"NEUTRAL","speaker":"C","text":"Can you remember their name?","start":3113940,"end":3114806,"confidence":0.85153570000000000650430820314795710146427154541015625},{"sentiment":"NEGATIVE","speaker":"B","text":"So moving on to the next question, um, I know this is going to seem a bit, um, tedious because you've already given one name, but in relation to the neglect, are you able to provide Are you able to confirm, sorry, who was involved or responsible?","start":3120651,"end":3134429,"confidence":0.53838766000000004563474931273958645761013031005859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Mr Richard Garrie, and there was another, meant to be a teacher by the name of Mr Acres.","start":3135800,"end":3139678,"confidence":0.91843620000000003589235575418570078909397125244140625},{"sentiment":"NEUTRAL","speaker":"B","text":"Mr Acres.","start":3140977,"end":3142015,"confidence":0.70207129999999995373372030371683649718761444091796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Acres spelled A-C-R-E-S.","start":3143004,"end":3145097,"confidence":0.77023390000000002686419975361786782741546630859375},{"sentiment":"NEUTRAL","speaker":"B","text":"Sure, it would have been.","start":3145291,"end":3145859,"confidence":0.691757799999999978268760969513095915317535400390625},{"sentiment":"POSITIVE","speaker":"C","text":"Yeah, yeah, yeah.","start":3146151,"end":3147157,"confidence":0.45885107000000002752670980044058524072170257568359375},{"sentiment":"NEUTRAL","speaker":"B","text":"I'll put it in speech marks just in case.","start":3147254,"end":3148730,"confidence":0.83194303999999996701575355473323725163936614990234375},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, he took a very dislike to me.","start":3149540,"end":3152037,"confidence":0.8515128499999999878156131671858020126819610595703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Can you remember what Mr Richard Garrie's role was?","start":3162719,"end":3165190,"confidence":0.912655800000000017035972632584162056446075439453125},{"sentiment":"NEUTRAL","speaker":"A","text":"He was a teacher.","start":3165852,"end":3166175,"confidence":0.7481246999999999758301783003844320774078369140625},{"sentiment":"NEUTRAL","speaker":"B","text":"In relation to the physical abuse, again, could you confirm who who was involved or responsible?","start":3176831,"end":3183199,"confidence":0.58469899999999996875743590862839482724666595458984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, predominantly Mr Richard Garrie and Mr Acres.","start":3184724,"end":3187436,"confidence":0.8854080399999999517746118726790882647037506103515625},{"sentiment":"NEUTRAL","speaker":"B","text":"And Mr Acres.","start":3188276,"end":3197811,"confidence":0.7907877599999999507218717553769238293170928955078125},{"sentiment":"NEGATIVE","speaker":"B","text":"And then for the sexual abuse, Mr Richard Garrie.","start":3198584,"end":3201148,"confidence":0.84516763999999999779078052597469650208950042724609375},{"sentiment":"NEGATIVE","speaker":"B","text":"Now this is going to be the most distressing part of the witness statement to finish this off with for the care setting, and so take your time in answering it and we'll get through it as quickly as we possibly can.","start":3214553,"end":3225316,"confidence":0.65108239999999995006874087266623973846435546875},{"sentiment":"NEUTRAL","speaker":"B","text":"In relation to the neglect, could you please provide one clear example of what happened, when and where it occurred, what was happening before, during, and afterwards?","start":3226038,"end":3235149,"confidence":0.820569340000000035928451325162313878536224365234375},{"sentiment":"NEGATIVE","speaker":"A","text":"Neglect in here.","start":3236740,"end":3237889,"confidence":0.6315703999999999762593461127835325896739959716796875},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, this is the last place I was in, and obviously because I had freedom, um, because of the neglect, I rebelled.","start":3238083,"end":3245551,"confidence":0.5086855999999999600191813442506827414035797119140625},{"sentiment":"NEGATIVE","speaker":"A","text":"And I rebelled big time, but out with the care system.","start":3246618,"end":3250790,"confidence":0.79768010000000000303543856716714799404144287109375},{"sentiment":"NEGATIVE","speaker":"A","text":"I rebelled.","start":3251065,"end":3251566,"confidence":0.5700891599999999836967390365316532552242279052734375},{"sentiment":"NEUTRAL","speaker":"B","text":"But this is only in relation to the CUR system.","start":3273657,"end":3275680,"confidence":0.83433484999999996123420942240045405924320220947265625},{"sentiment":"NEUTRAL","speaker":"B","text":"So what happened following this?","start":3287300,"end":3289693,"confidence":0.8382159000000000137475808514864183962345123291015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Uh, what did I do?","start":3291077,"end":3292396,"confidence":0.62136599999999997390176531553152017295360565185546875},{"sentiment":"NEGATIVE","speaker":"B","text":"Yeah, so you stated that, um, for as a clear example of what happened, I spiralled out of control.","start":3293110,"end":3300289,"confidence":0.71424955000000001081872369468328543007373809814453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, yep.","start":3301810,"end":3303421,"confidence":0.58750650000000004258282615410280413925647735595703125},{"sentiment":"NEGATIVE","speaker":"A","text":"I just got into trouble and I was stealing, breaking and entering.","start":3303598,"end":3309366,"confidence":0.90153220000000000577955461267265491187572479248046875},{"sentiment":"NEGATIVE","speaker":"A","text":"I just went off the rails.","start":3310430,"end":3312266,"confidence":0.72594210000000003457643060755799524486064910888671875},{"sentiment":"NEGATIVE","speaker":"A","text":"I just couldn't cope anymore.","start":3312392,"end":3314829,"confidence":0.93171269999999994926298541031428612768650054931640625},{"sentiment":"NEGATIVE","speaker":"A","text":"I just rebelled against everything and everybody.","start":3315503,"end":3317540,"confidence":0.875644859999999969346617945120669901371002197265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I come into contact with.","start":3318069,"end":3319224,"confidence":0.843997200000000002972910806420259177684783935546875},{"sentiment":"NEUTRAL","speaker":"B","text":"And what happened after this?","start":3320090,"end":3321132,"confidence":0.78938454000000002341863591936999000608921051025390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, my time in St.","start":3321757,"end":3324195,"confidence":0.798205849999999994537347447476349771022796630859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Catherine's, when I come to an end, I went back into mainstream schooling, um, and I left very quickly.","start":3324259,"end":3333160,"confidence":0.7191912499999999486277602045447565615177154541015625},{"sentiment":"NEUTRAL","speaker":"A","text":"I turned 16 and I left school with nothing, no qualifications.","start":3333625,"end":3338019,"confidence":0.5167317000000000160042645802604965865612030029296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Nothing.","start":3342086,"end":3342489,"confidence":0.51820666000000004114411922273575328290462493896484375},{"sentiment":"NEUTRAL","speaker":"B","text":"So now we are just going to go into one clear example of what happened in relation to the physical abuse.","start":3342570,"end":3347268,"confidence":0.5382474699999999501187630812637507915496826171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Could you kindly confirm where and when did it occur, what happened during, and what happened afterwards?","start":3347820,"end":3353257,"confidence":0.918052850000000031371882869279943406581878662109375},{"sentiment":"NEGATIVE","speaker":"A","text":"It happened as soon as you stepped out of line, as soon as you disobeyed an order or you did something that they didn't like.","start":3354020,"end":3362325,"confidence":0.811911999999999967059238770161755383014678955078125},{"sentiment":"NEGATIVE","speaker":"A","text":"You were then taken in the office for your punishment.","start":3364010,"end":3374609,"confidence":0.7023853700000000088721208157949149608612060546875},{"sentiment":"NEUTRAL","speaker":"B","text":"And sorry to ask, but what would that punishment usually entail?","start":3374835,"end":3384225,"confidence":0.5282704000000000288395085590309463441371917724609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, you had a choice.","start":3384274,"end":3384839,"confidence":0.650946400000000036101255318499170243740081787109375},{"sentiment":"NEUTRAL","speaker":"A","text":"You had a choice of rubbing them down with a blow or a strap.","start":3385098,"end":3387468,"confidence":0.6248226999999999531354433202068321406841278076171875},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm sure it's a strap, is it?","start":3389010,"end":3391229,"confidence":0.79813635000000004993125912733376026153564453125},{"sentiment":"NEUTRAL","speaker":"A","text":"There's a TAWS, you always remember.","start":3391310,"end":3393708,"confidence":0.7703860000000000152198253999813459813594818115234375},{"sentiment":"NEUTRAL","speaker":"B","text":"The what?","start":3394879,"end":3395233,"confidence":0.5974277999999999533287109443335793912410736083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Sorry, how do you pronounce that?","start":3395539,"end":3396506,"confidence":0.55575140000000000650715037409099750220775604248046875},{"sentiment":"NEUTRAL","speaker":"A","text":"T-A-W-S-E.","start":3396908,"end":3398212,"confidence":0.654553799999999963432628646842204034328460693359375},{"sentiment":"NEGATIVE","speaker":"A","text":"That was a name for a posse.","start":3398438,"end":3400096,"confidence":0.61890940000000005394298341343528591096401214599609375},{"sentiment":"NEUTRAL","speaker":"A","text":"T-A-W-S-E.","start":3400596,"end":3401674,"confidence":0.654553799999999963432628646842204034328460693359375},{"sentiment":"NEGATIVE","speaker":"A","text":"And it was a strap with a split in it, and you'd be beaten with that strap.","start":3401739,"end":3406445,"confidence":0.605325160000000028759359338437207043170928955078125},{"sentiment":"NEUTRAL","speaker":"B","text":"With a slit in it?","start":3408720,"end":3409572,"confidence":0.79338520000000001264339744011522270739078521728515625},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":3411430,"end":3411800,"confidence":0.461038950000000002926725528595852665603160858154296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Or you could take the easy option and not get beaten.","start":3412171,"end":3417295,"confidence":0.706580100000000044246917241252958774566650390625},{"sentiment":"NEUTRAL","speaker":"C","text":"Yeah.","start":3417827,"end":3418214,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"C","text":"Okay, and so was this kind of just one time example?","start":3422036,"end":3427007,"confidence":0.8432970600000000427343138653668574988842010498046875},{"sentiment":"NEUTRAL","speaker":"B","text":"And that was Mr Richard Garrie.","start":3427843,"end":3429757,"confidence":0.85269629999999996261550450071808882057666778564453125},{"sentiment":"NEUTRAL","speaker":"A","text":"He was, yeah, he was the only one that done that.","start":3429999,"end":3431528,"confidence":0.77109324999999995231547700313967652618885040283203125},{"sentiment":"NEUTRAL","speaker":"C","text":"You said that is one of the most clear examples of what happened to you, and he was the only one?","start":3431609,"end":3435616,"confidence":0.62323724999999996487787257137824781239032745361328125},{"sentiment":"NEUTRAL","speaker":"C","text":"Yeah.","start":3436375,"end":3436779,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"C","text":"And what about the bar of soap?","start":3437846,"end":3438573,"confidence":0.79466040000000004450697588254115544259548187255859375},{"sentiment":"NEUTRAL","speaker":"C","text":"Was that like a one-time thing?","start":3438718,"end":3440318,"confidence":0.8529876499999999861501009945641271770000457763671875},{"sentiment":"NEUTRAL","speaker":"B","text":"Unless there are any other instances, um, of the sexual abuse, I'm just gonna go ahead, um, obviously if you are okay, just to copy obviously what has been said previously in relation to, um, the masturbation in the office.","start":3455391,"end":3469835,"confidence":0.5855137999999999731670641267555765807628631591796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Is there any other instances where you can think of?","start":3470460,"end":3473266,"confidence":0.84014949999999999352695567722548730671405792236328125},{"sentiment":"NEUTRAL","speaker":"A","text":"What?","start":3473864,"end":3474059,"confidence":0.56528650000000002506794771761633455753326416015625},{"sentiment":"NEGATIVE","speaker":"A","text":"No, because honestly, I was 100% actually got him by the throat one day.","start":3474188,"end":3478959,"confidence":0.477488850000000020212809204167569987475872039794921875},{"sentiment":"NEGATIVE","speaker":"B","text":"Say that again, sorry.","start":3479870,"end":3480287,"confidence":0.69085914000000003820645133600919507443904876708984375},{"sentiment":"NEGATIVE","speaker":"A","text":"I actually got him by the throat.","start":3480609,"end":3481702,"confidence":0.70050025000000004649081120078335516154766082763671875},{"sentiment":"NEUTRAL","speaker":"B","text":"Oh, did you?","start":3482216,"end":3482489,"confidence":0.753117739999999979971789798582904040813446044921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Hold on, hold on, we'll, um, I'll, um, we'll, we will, uh, make note of that once I've just got the copy and paste and put what actually happened for in relation to that.","start":3482602,"end":3493503,"confidence":0.88263089999999999601953959427191875874996185302734375},{"sentiment":"NEGATIVE","speaker":"C","text":"Sounds horrible, it's just the easiest way to say it, just to be straightforward, isn't it?","start":3496920,"end":3502400,"confidence":0.67124397000000002311281832589884288609027862548828125},{"sentiment":"NEUTRAL","speaker":"C","text":"So the soap is quite a regular thing, what about the stings?","start":3502400,"end":3504700,"confidence":0.835567240000000044375383367878384888172149658203125},{"sentiment":"NEUTRAL","speaker":"C","text":"That quite regular as well?","start":3504700,"end":3506260,"confidence":0.84446509999999996853858874601428396999835968017578125},{"sentiment":"NEGATIVE","speaker":"C","text":"Do these stings leave marks, leave injuries?","start":3508180,"end":3511640,"confidence":0.67927539999999997366586512725916691124439239501953125},{"sentiment":"NEUTRAL","speaker":"B","text":"So I've just started to put that in.","start":3514060,"end":3516020,"confidence":0.84129149999999996989430428584455512464046478271484375},{"sentiment":"NEUTRAL","speaker":"B","text":"One time I gripped Mr Richard Garrie by the throat.","start":3516020,"end":3518070,"confidence":0.607920800000000038920688893995247781276702880859375},{"sentiment":"NEGATIVE","speaker":"A","text":"Yep, because I wouldn't do what he wanted me to do and I just snapped.","start":3518440,"end":3521500,"confidence":0.88098069999999994994510643664398230612277984619140625},{"sentiment":"NEUTRAL","speaker":"B","text":"What happened following this?","start":3525396,"end":3529278,"confidence":0.83152769999999998074002860448672436177730560302734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Nothing.","start":3530405,"end":3530614,"confidence":0.51820666000000004114411922273575328290462493896484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Nothing at all.","start":3531371,"end":3531967,"confidence":0.5988767999999999869231714910711161792278289794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":3532595,"end":3532821,"confidence":0.58435179999999997679793750648968853056430816650390625},{"sentiment":"NEGATIVE","speaker":"A","text":"And it was so bizarre, it just stopped because he couldn't\u2014 I was, I was, I was a big lad and he couldn't, he just couldn't deal with it.","start":3532901,"end":3542344,"confidence":0.6191489999999999493951463591656647622585296630859375},{"sentiment":"NEUTRAL","speaker":"C","text":"Um, right.","start":3543736,"end":3544332,"confidence":0.64107996000000000424989821112831123173236846923828125},{"sentiment":"NEGATIVE","speaker":"C","text":"Did you experience any fear, shame, sleep problems, bedwetting?","start":3545042,"end":3548639,"confidence":0.68003464000000002354084926992072723805904388427734375},{"sentiment":"NEUTRAL","speaker":"C","text":"Anything like that?","start":3548845,"end":3549948,"confidence":0.8494834300000000393282562072272412478923797607421875},{"sentiment":"NEUTRAL","speaker":"C","text":"Yes, you can tell me exactly what you experienced.","start":3550080,"end":3551924,"confidence":0.80902189999999996050661366098211146891117095947265625},{"sentiment":"NEUTRAL","speaker":"C","text":"And if you did wet the bed in Irkut House, how was that dealt with?","start":3555850,"end":3559591,"confidence":0.73797553999999998541881041091983206570148468017578125},{"sentiment":"NEUTRAL","speaker":"B","text":"So just a couple of final questions in relation to the institutions.","start":3571485,"end":3575409,"confidence":0.878903030000000029531292966566979885101318359375},{"sentiment":"NEGATIVE","speaker":"B","text":"So in relation to the neglect, how often When did this happen, over what period, and did it change or become worse?","start":3575829,"end":3580567,"confidence":0.5809259399999999740060729891411028802394866943359375},{"sentiment":"NEGATIVE","speaker":"A","text":"It happened over the period of time I was in there, and I would say probably for the first 6 months it was worse.","start":3581200,"end":3589270,"confidence":0.811669399999999985340082275797612965106964111328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":3590446,"end":3591589,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEGATIVE","speaker":"A","text":"As I grew and got older, I don't think I was neither little boy anymore, and so they kind of lost interest in me.","start":3592217,"end":3602970,"confidence":0.757122340000000004778257789439521729946136474609375},{"sentiment":"NEUTRAL","speaker":"A","text":"And I said I was towering 6 foot, um, and I think I kind of intimidated them a little bit.","start":3607168,"end":3612296,"confidence":0.50281469999999994779926737464847974479198455810546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, to my advantage.","start":3612840,"end":3613946,"confidence":0.487798930000000019457928601696039550006389617919921875},{"sentiment":"NEGATIVE","speaker":"B","text":"So I'm just gonna put, it happened over the time I was in there, and probably the first 6 months it was the worst.","start":3629010,"end":3635755,"confidence":0.93254066000000002123471176673774607479572296142578125},{"sentiment":"NEGATIVE","speaker":"B","text":"And as I grew and got older, they seemed to lose interest in me.","start":3636316,"end":3638976,"confidence":0.7353790000000000048885340220294892787933349609375},{"sentiment":"NEUTRAL","speaker":"B","text":"I was now 6'2\" and I feel like I may have intimidated them a little bit, which was to my advantage.","start":3639441,"end":3645273,"confidence":0.66834760000000004165343625572859309613704681396484375},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, I think I became a lost cause to them.","start":3645946,"end":3648526,"confidence":0.87551093000000002053440084637259133160114288330078125},{"sentiment":"NEGATIVE","speaker":"A","text":"They couldn't do anything with me, and they couldn't bully me because I've had it for the last 3, 4 years of my life.","start":3648975,"end":3655320,"confidence":0.487577619999999989364170005501364357769489288330078125},{"sentiment":"NEGATIVE","speaker":"A","text":"I just wasn't treatin' it anymore.","start":3655785,"end":3657033,"confidence":0.83270929999999998560866742991493083536624908447265625},{"sentiment":"NEUTRAL","speaker":"C","text":"Okay, should we move on to Raysdale?","start":3657604,"end":3660624,"confidence":0.9138107300000000154938106788904406130313873291015625},{"sentiment":"NEUTRAL","speaker":"C","text":"Okay, so I've got Raysdale from 1983 to '85.","start":3662030,"end":3665920,"confidence":0.8823290999999999772995806779363192617893218994140625},{"sentiment":"NEUTRAL","speaker":"C","text":"You left 2 years.","start":3667210,"end":3668098,"confidence":0.67740509999999998225206354618421755731105804443359375},{"sentiment":"NEUTRAL","speaker":"C","text":"Can you tell me a bit more about what Raysdale was?","start":3668291,"end":3670390,"confidence":0.91236170000000005320117679730174131691455841064453125},{"sentiment":"NEUTRAL","speaker":"C","text":"Was this, again, was it a house?","start":3670617,"end":3672086,"confidence":0.86726992999999996669657775782980024814605712890625},{"sentiment":"NEUTRAL","speaker":"C","text":"Was it residential?","start":3672167,"end":3672635,"confidence":0.87646436999999999262200844896142370998859405517578125},{"sentiment":"NEUTRAL","speaker":"B","text":"So again, this will be the same question, but this time in relation to the physical abuse.","start":3675184,"end":3680218,"confidence":0.5561818499999999776406411911011673510074615478515625},{"sentiment":"NEGATIVE","speaker":"B","text":"Would you be able, um, how\u2014 what, sorry, with the physical abuse, how often did this happen over what period and did it ever change or become worse?","start":3682656,"end":3689717,"confidence":0.67211739999999997596802359112189151346683502197265625},{"sentiment":"NEGATIVE","speaker":"A","text":"Again, I'm gonna say the first 6 months was bad, and once\u2014 basically, it was daily.","start":3690215,"end":3698576,"confidence":0.88463305999999997109028981867595575749874114990234375},{"sentiment":"NEGATIVE","speaker":"A","text":"It's when you stepped out of line.","start":3699347,"end":3701176,"confidence":0.75392705000000004300630962461582385003566741943359375},{"sentiment":"NEGATIVE","speaker":"A","text":"But once I had shown that I'd had enough, again, the physical abuse stopped And again, the same question in relation to the sexual abuse.","start":3701369,"end":3726781,"confidence":0.56219315999999996957825487697846256196498870849609375},{"sentiment":"NEUTRAL","speaker":"B","text":"How often did this happen?","start":3726846,"end":3727870,"confidence":0.812997100000000028074964575353078544139862060546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Of what period?","start":3728536,"end":3729088,"confidence":0.78868364999999995834656374427140690386295318603515625},{"sentiment":"NEGATIVE","speaker":"B","text":"And did it change or become worse?","start":3729137,"end":3730242,"confidence":0.661960600000000010112444215337745845317840576171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, probably the first 6 months again.","start":3732033,"end":3734137,"confidence":0.75636833999999997235619275670615024864673614501953125},{"sentiment":"NEGATIVE","speaker":"A","text":"Um, because that's when I actually attacked them.","start":3734568,"end":3736828,"confidence":0.767999300000000051369397624512203037738800048828125},{"sentiment":"NEUTRAL","speaker":"C","text":"Um, and you could come and go as you please.","start":3738510,"end":3739965,"confidence":0.8195723999999999787036131237982772290706634521484375},{"sentiment":"NEUTRAL","speaker":"C","text":"Um, what about the bathrooms?","start":3740710,"end":3743492,"confidence":0.6615876000000000534129185325582511723041534423828125},{"sentiment":"NEUTRAL","speaker":"C","text":"Are they again with a shed?","start":3743541,"end":3744624,"confidence":0.8271058000000000021145751816220581531524658203125},{"sentiment":"NEUTRAL","speaker":"C","text":"Okay.","start":3747662,"end":3748002,"confidence":0.58435179999999997679793750648968853056430816650390625},{"sentiment":"NEUTRAL","speaker":"C","text":"Um, did you get toiletries in this place?","start":3748762,"end":3750880,"confidence":0.680702099999999976631670506321825087070465087890625},{"sentiment":"NEUTRAL","speaker":"C","text":"What about clothing?","start":3752452,"end":3753567,"confidence":0.84107719999999996929318513139151036739349365234375},{"sentiment":"NEGATIVE","speaker":"B","text":"So I put, from the first 6 months, again, when I attacked him\/defended myself, the abuse stopped.","start":3766256,"end":3772068,"confidence":0.497533320000000001126494453274062834680080413818359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yep.","start":3776634,"end":3778908,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"NEUTRAL","speaker":"B","text":"So now again, it's the same question going to be asked but in relation to the factors of abuse.","start":3779860,"end":3785777,"confidence":0.59188556999999997199068957343115471303462982177734375},{"sentiment":"NEUTRAL","speaker":"B","text":"What were the immediate effects which experienced in relation to the neglect?","start":3786430,"end":3789187,"confidence":0.74804769999999998209005980243091471493244171142578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Immediate effects, psychological effects again.","start":3791358,"end":3796008,"confidence":0.50134160000000005386056045608711428940296173095703125},{"sentiment":"NEUTRAL","speaker":"A","text":"And just, I think I thought that little of myself anyway, and it didn't bother me anymore.","start":3796267,"end":3803664,"confidence":0.63366259999999996477271224648575298488140106201171875},{"sentiment":"NEGATIVE","speaker":"A","text":"And they couldn't do or kick me down any more than the last few establishments had done, you know what I mean?","start":3805488,"end":3812520,"confidence":0.62446159999999995005026676153647713363170623779296875},{"sentiment":"NEUTRAL","speaker":"C","text":"It's Um, please say you are.","start":3812665,"end":3816267,"confidence":0.77181566000000001448455577701679430902004241943359375},{"sentiment":"NEGATIVE","speaker":"A","text":"Quite hard to explain really.","start":3816316,"end":3817653,"confidence":0.600602569999999946759317026589997112751007080078125},{"sentiment":"POSITIVE","speaker":"C","text":"Oh, lovely, and you met your partner there.","start":3819998,"end":3822097,"confidence":0.8517010000000000413677980759530328214168548583984375},{"sentiment":"POSITIVE","speaker":"C","text":"Wow, definitely meant to be, no argument about that.","start":3823640,"end":3828437,"confidence":0.83028299999999999325694943763664923608303070068359375},{"sentiment":"NEGATIVE","speaker":"C","text":"Um, did anything happen that you would now consider to be abuse?","start":3830528,"end":3833558,"confidence":0.51732659999999996980335481566726230084896087646484375},{"sentiment":"NEGATIVE","speaker":"B","text":"So she put psychology effects on me again.","start":3834299,"end":3836104,"confidence":0.70380955999999994521232338229310698807239532470703125},{"sentiment":"NEGATIVE","speaker":"B","text":"Um, I felt little of myself.","start":3836620,"end":3837780,"confidence":0.58849519999999999608775169690488837659358978271484375},{"sentiment":"NEUTRAL","speaker":"B","text":"It didn't bother me anymore.","start":3837909,"end":3838795,"confidence":0.55780010000000002090558837153366766870021820068359375},{"sentiment":"NEGATIVE","speaker":"B","text":"They couldn't break me down any more than what the other institutions already had.","start":3838952,"end":3842131,"confidence":0.82185655999999995824367715613334439694881439208984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yep.","start":3844617,"end":3845284,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"NEUTRAL","speaker":"B","text":"In relation to the physical abuse, again, what is the immediate effects that you experienced?","start":3845495,"end":3853558,"confidence":0.54380905999999995525939766594092361629009246826171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Again, it's when you've had it so long, it doesn't really affect you as such as it does somebody that's never had it.","start":3855557,"end":3865199,"confidence":0.507818639999999987821865943260490894317626953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Because you have it on a regular basis, you know what I mean?","start":3865899,"end":3870384,"confidence":0.72537039999999997075263991064275614917278289794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"It doesn't really affect you any different from day 300 than it is from day 1.","start":3870465,"end":3874319,"confidence":0.745882500000000003836930773104541003704071044921875},{"sentiment":"NEUTRAL","speaker":"B","text":"There was a regular occurrence, it didn't affect you as much from day 300 to day 1?","start":3879032,"end":3887534,"confidence":0.81878996000000003885332944264519028365612030029296875},{"sentiment":"NEGATIVE","speaker":"A","text":"Obviously, for somebody to accept that as norm must be seriously damaged.","start":3887615,"end":3892538,"confidence":0.86013715999999995620584058997337706387042999267578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, but that's what it was, that's what happened.","start":3893065,"end":3895974,"confidence":0.61929829999999996825721382265328429639339447021484375},{"sentiment":"NEUTRAL","speaker":"A","text":"It was normal.","start":3896282,"end":3897122,"confidence":0.71205335999999996854370465371175669133663177490234375},{"sentiment":"POSITIVE","speaker":"C","text":"Okay, brilliant.","start":3897591,"end":3902609,"confidence":0.8042778999999999900438751865294761955738067626953125},{"sentiment":"NEUTRAL","speaker":"C","text":"So that was all of the care patterns that we've gone through.","start":3902836,"end":3907086,"confidence":0.714695630000000026171846911893226206302642822265625},{"sentiment":"NEUTRAL","speaker":"C","text":"I'm now going to move on to the next kind of different sections of questions, but these are about your time in care overall, not just one at a time.","start":3908690,"end":3916522,"confidence":0.86313640000000002583391278676572255790233612060546875},{"sentiment":"NEUTRAL","speaker":"C","text":"So across all of the placements, you were Who would you say were the main people responsible for what happened to you?","start":3918010,"end":3925098,"confidence":0.8304633999999999627306124239112250506877899169921875},{"sentiment":"NEUTRAL","speaker":"C","text":"Yeah, so Mary, Helen, and then Brian.","start":3929944,"end":3934590,"confidence":0.87117213000000004452516577657661400735378265380859375},{"sentiment":"NEUTRAL","speaker":"C","text":"Okay.","start":3935268,"end":3935752,"confidence":0.58435179999999997679793750648968853056430816650390625},{"sentiment":"NEUTRAL","speaker":"C","text":"Were other children affected?","start":3936236,"end":3938793,"confidence":0.746598300000000048015635911724530160427093505859375},{"sentiment":"NEGATIVE","speaker":"B","text":"Again, what immediate effects did you experience following the sexual abuse?","start":3939052,"end":3942877,"confidence":0.50199497000000004032216338600846938788890838623046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Quite much the same answer as the rest, to be fair.","start":3946258,"end":3948454,"confidence":0.71427773999999999432475306093692779541015625},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, but I was\u2014 I was\u2014 I come to the extent that I was not\u2014 I refused to take it anymore.","start":3949099,"end":3955006,"confidence":0.6459124000000000531684918314567767083644866943359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, so pretty much the same answer as the rest.","start":3957888,"end":3961075,"confidence":0.58027490000000003789182301261462271213531494140625},{"sentiment":"NEUTRAL","speaker":"B","text":"And what was\u2014 what was the way you said following that?","start":3961140,"end":3962946,"confidence":0.82342196000000000832841351439128629863262176513671875},{"sentiment":"POSITIVE","speaker":"A","text":"Um, I pretty much say, well, I drew the line and I said, that's good, because then I was getting older, I was looking at girls and, you know, I mean, these, these things hold me the right way in life for where I wanted to be, you know what I mean?","start":3963978,"end":3978822,"confidence":0.74161569999999998881179408272146247327327728271484375},{"sentiment":"NEUTRAL","speaker":"A","text":"I didn't want to\u2014 I'm not gay, I never have been.","start":3978870,"end":3981213,"confidence":0.60466830000000004741167458632844500243663787841796875},{"sentiment":"NEGATIVE","speaker":"A","text":"And, and I just thought, no, I'm just not allowing it.","start":3981983,"end":3985850,"confidence":0.8612957999999999447737764057819731533527374267578125},{"sentiment":"NEGATIVE","speaker":"A","text":"And that's why I was so, so determined not to allow it anymore.","start":3986010,"end":3988529,"confidence":0.5446662300000000289657009489019401371479034423828125},{"sentiment":"NEGATIVE","speaker":"C","text":"Were complaints discouraged, ignored, or punished?","start":3998937,"end":4006205,"confidence":0.527226399999999983947418513707816600799560546875},{"sentiment":"NEUTRAL","speaker":"B","text":"So, Richard, I put pretty much the same answer as the rest.","start":4006366,"end":4008413,"confidence":0.76844440000000002743973936958354897797107696533203125},{"sentiment":"NEUTRAL","speaker":"B","text":"I drew the line when I was getting older.","start":4008461,"end":4009913,"confidence":0.73311539999999997263557816040702164173126220703125},{"sentiment":"POSITIVE","speaker":"B","text":"I started to think about girls, etc., and I wanted to be in the right place in my life.","start":4010236,"end":4013963,"confidence":0.7762339000000000321932702718186192214488983154296875},{"sentiment":"NEGATIVE","speaker":"B","text":"I was determined to not allow those things to happen to me anymore.","start":4014093,"end":4016707,"confidence":0.77713065999999997313096855577896349132061004638671875},{"sentiment":"NEGATIVE","speaker":"A","text":"The sexual abuse, yeah, most definitely.","start":4018130,"end":4019681,"confidence":0.5911163699999999465717337443493306636810302734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, as for the rest, I mean, that was with me for a long time.","start":4020367,"end":4023637,"confidence":0.8259364000000000149981360664241947233676910400390625},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, couldn't get rid of that.","start":4024780,"end":4025563,"confidence":0.48971710000000001627995516173541545867919921875},{"sentiment":"NEUTRAL","speaker":"A","text":"I could do something about the sexual.","start":4026363,"end":4028159,"confidence":0.6178046999999999844277454030816443264484405517578125},{"sentiment":"NEUTRAL","speaker":"B","text":"So now we're just on to the final 3 questions in relation to the care settings, Richard, so we should be able to fly through this soon.","start":4030280,"end":4036017,"confidence":0.59693169999999995400941088519175536930561065673828125},{"sentiment":"NEGATIVE","speaker":"B","text":"Did anyone else, in relation to all of the abuse that you experienced at Catherine's unit, did anyone witness it, know about it, or experience something similar?","start":4036780,"end":4046258,"confidence":0.58666830000000003142446303172619082033634185791015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Not the sexual.","start":4046969,"end":4047712,"confidence":0.5831817999999999724280996815650723874568939208984375},{"sentiment":"NEGATIVE","speaker":"A","text":"Nobody witnessed that, no.","start":4048165,"end":4049135,"confidence":0.50600195000000003364704070918378420174121856689453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Apart from Megari.","start":4049253,"end":4050436,"confidence":0.80611193000000003205940402040141634643077850341796875},{"sentiment":"NEUTRAL","speaker":"B","text":"But they witnessed everything else?","start":4059393,"end":4060480,"confidence":0.71866726999999996916557165604899637401103973388671875},{"sentiment":"POSITIVE","speaker":"B","text":"Yes.","start":4066459,"end":4066621,"confidence":0.461038950000000002926725528595852665603160858154296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Did you, did you tell anyone or try to get help?","start":4067121,"end":4069933,"confidence":0.79677410000000004064446557094925083220005035400390625},{"sentiment":"NEUTRAL","speaker":"B","text":"No.","start":4071217,"end":4071298,"confidence":0.493618669999999981623517442130832932889461517333984375},{"sentiment":"NEUTRAL","speaker":"B","text":"No.","start":4072123,"end":4072269,"confidence":0.493618669999999981623517442130832932889461517333984375},{"sentiment":"NEGATIVE","speaker":"B","text":"This is obviously going to sound really stupid, and I do apologise.","start":4072333,"end":4074275,"confidence":0.85371980000000002863913550754659809172153472900390625},{"sentiment":"NEUTRAL","speaker":"B","text":"If you didn't tell anyone or ask for help, could you provide us with a reason as to why?","start":4077543,"end":4083750,"confidence":0.69593954000000002313441882506594993174076080322265625},{"sentiment":"NEGATIVE","speaker":"A","text":"I was embarrassed.","start":4085782,"end":4086411,"confidence":0.81933040000000001423785533916088752448558807373046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4087055,"end":4088537,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"What are you going to say?","start":4089311,"end":4090052,"confidence":0.8470931600000000116779119707643985748291015625},{"sentiment":"NEGATIVE","speaker":"A","text":"I mean, it's taken me 40-odd years to come and speak to you today, you know what I mean?","start":4090133,"end":4094531,"confidence":0.52913993999999997530636619558208622038364410400390625},{"sentiment":"NEGATIVE","speaker":"A","text":"It's\u2014 back then, it was\u2014 I think child abuse, I mean, now it's I mean, totally out of hand.","start":4094966,"end":4105199,"confidence":0.92305219999999998936601741661434061825275421142578125},{"sentiment":"NEUTRAL","speaker":"A","text":"But then it was accepted, you know what I mean?","start":4105248,"end":4107508,"confidence":0.76862127000000002308155444552539847791194915771484375},{"sentiment":"NEUTRAL","speaker":"A","text":"It was, it was what appeared to be the right thing to do, you know what I mean?","start":4107654,"end":4111270,"confidence":0.64670839999999996106083699487498961389064788818359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, as a beautiful\u2014 it's just So I just put no.","start":4114128,"end":4138225,"confidence":0.6051613700000000317658077619853429496288299560546875},{"sentiment":"NEGATIVE","speaker":"B","text":"I was embarrassed to tell anyone.","start":4138855,"end":4139890,"confidence":0.68236375000000004664713060265057720243930816650390625},{"sentiment":"NEGATIVE","speaker":"B","text":"It's taken me 40 years to speak to you today.","start":4139987,"end":4141863,"confidence":0.61625350000000000960653778747655451297760009765625},{"sentiment":"NEGATIVE","speaker":"B","text":"Back then, child abuse was accepted and also out of hand.","start":4141943,"end":4145518,"confidence":0.8760497000000000422659240939537994563579559326171875},{"sentiment":"NEUTRAL","speaker":"B","text":"It was appeared to be the right\u2014 it was appeared to be the right thing to do, but it is abuse looking back now.","start":4145648,"end":4152391,"confidence":0.57799999999999995825561427409411408007144927978515625},{"sentiment":"NEUTRAL","speaker":"A","text":"100%.","start":4153420,"end":4154004,"confidence":0.5777115999999999917946524874423630535602569580078125},{"sentiment":"NEUTRAL","speaker":"A","text":"There's nothing, there's nothing else it can be, you know.","start":4154085,"end":4155886,"confidence":0.58576960000000000139408484756131656467914581298828125},{"sentiment":"NEUTRAL","speaker":"C","text":"I mean, it's, you kind of sugarcoat it.","start":4156617,"end":4160852,"confidence":0.485501200000000021628210333801689557731151580810546875},{"sentiment":"NEUTRAL","speaker":"B","text":"And then finally, Richard, what was the difference at this place, at this placement, compared with the others?","start":4170626,"end":4176514,"confidence":0.8951824299999999734467337475507520139217376708984375},{"sentiment":"NEUTRAL","speaker":"A","text":"The, the, the big thing was, um, I left here, back into mainstream, that I could see a way out of here.","start":4177503,"end":4186536,"confidence":0.7311153999999999708592213210067711770534515380859375},{"sentiment":"POSITIVE","speaker":"A","text":"I had clear closure, you know what I mean?","start":4186649,"end":4190599,"confidence":0.491734449999999989611154660451575182378292083740234375},{"sentiment":"NEUTRAL","speaker":"A","text":"I had a path that I know in my head.","start":4191748,"end":4194013,"confidence":0.8082974000000000547316858501289971172809600830078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Play the game and this is where you're going to be.","start":4195160,"end":4197018,"confidence":0.6370711300000000409937683798489160835742950439453125},{"sentiment":"NEUTRAL","speaker":"B","text":"So, but the big thing was I left there, I could see a way out of here.","start":4221435,"end":4224675,"confidence":0.57176166999999999962511765261297114193439483642578125},{"sentiment":"NEUTRAL","speaker":"B","text":"I had clear closure and a path, and a path that I had in my head, just to play the game and I'll be where I need to be.","start":4225204,"end":4232599,"confidence":0.53526013999999999537493522439035587012767791748046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Just play the system.","start":4232823,"end":4233625,"confidence":0.55590682999999996294349102754495106637477874755859375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yep.","start":4234660,"end":4234773,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"POSITIVE","speaker":"B","text":"Fantastic.","start":4234853,"end":4235419,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"B","text":"And that concludes the placement sentence of the witness statement.","start":4236049,"end":4240912,"confidence":0.8419931000000000498317831443273462355136871337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Now it's just going to be a couple of questions, what we should be able to fly through quickly.","start":4241316,"end":4244642,"confidence":0.7629168600000000299843350148876197636127471923828125},{"sentiment":"NEUTRAL","speaker":"B","text":"It won't be as meticulous as that, so we'll try and get through quickly.","start":4244787,"end":4248377,"confidence":0.63341780000000003081339627897250466048717498779296875},{"sentiment":"NEUTRAL","speaker":"B","text":"So, people involved, reporting, and institutional knowledge.","start":4248426,"end":4251356,"confidence":0.86529800000000001158895202024723403155803680419921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Across all placements, who were the main people who was responsible?","start":4251871,"end":4255305,"confidence":0.77150339999999995033164168489747680723667144775390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Social workers.","start":4258232,"end":4258821,"confidence":0.674539400000000011203837857465259730815887451171875},{"sentiment":"NEGATIVE","speaker":"A","text":"They put me in that situation.","start":4261264,"end":4262504,"confidence":0.70935285000000003474696086414041928946971893310546875},{"sentiment":"NEUTRAL","speaker":"B","text":"So with the social workers, do you recall any names?","start":4262859,"end":4265581,"confidence":0.87257499999999998951949464753852225840091705322265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Only one social worker, his name is Gordon.","start":4266563,"end":4268271,"confidence":0.85579455000000004272209253031178377568721771240234375},{"sentiment":"NEGATIVE","speaker":"A","text":"But he, he, he\u2014 the thing I can't understand to this day, why was I never talked to?","start":4269760,"end":4275362,"confidence":0.91397629999999996375237287793424911797046661376953125},{"sentiment":"NEUTRAL","speaker":"A","text":"You know what I mean?","start":4276080,"end":4276662,"confidence":0.67174845999999999168750264288973994553089141845703125},{"sentiment":"NEUTRAL","speaker":"A","text":"They talked to my parents, but they never once talked to me.","start":4276824,"end":4279332,"confidence":0.52775943000000002935934162451303564012050628662109375},{"sentiment":"NEUTRAL","speaker":"A","text":"And that's what I kind of get my head around.","start":4280966,"end":4282196,"confidence":0.84239750000000002128075493601500056684017181396484375},{"sentiment":"NEGATIVE","speaker":"A","text":"Well, I was never allowed to tell my storey.","start":4284095,"end":4285731,"confidence":0.5824987999999999832567709745489992201328277587890625},{"sentiment":"NEGATIVE","speaker":"A","text":"I blame my parents as well.","start":4290668,"end":4291712,"confidence":0.8911264500000000143842271427274681627750396728515625},{"sentiment":"NEGATIVE","speaker":"A","text":"I blame my sister.","start":4292515,"end":4293237,"confidence":0.7620826000000000544076783626223914325237274169921875},{"sentiment":"NEGATIVE","speaker":"A","text":"I blame, I blame everybody.","start":4293478,"end":4294409,"confidence":0.9136773000000000255482746069901622831821441650390625},{"sentiment":"NEGATIVE","speaker":"A","text":"And I blame my birth mother.","start":4295308,"end":4297332,"confidence":0.871877000000000013102408047416247427463531494140625},{"sentiment":"NEGATIVE","speaker":"A","text":"I blame everybody because everybody had factored into this, you know what I mean?","start":4297637,"end":4302020,"confidence":0.821688650000000020412471712916158139705657958984375},{"sentiment":"NEUTRAL","speaker":"A","text":"I was a teenager growing up in the '80s, and it was a hell of a place to grow up in a city in the '80s, you know what I mean?","start":4302775,"end":4309342,"confidence":0.4838395699999999965967845128034241497516632080078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4309711,"end":4309968,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEGATIVE","speaker":"A","text":"And but I had no support.","start":4310080,"end":4311445,"confidence":0.70974269999999994862349694813019596040248870849609375},{"sentiment":"NEGATIVE","speaker":"A","text":"From my family, but more importantly, I've no support from professionals.","start":4312408,"end":4317079,"confidence":0.89877960000000001183906306323478929698467254638671875},{"sentiment":"NEUTRAL","speaker":"B","text":"One second, I'll just relay back what I've got, just to make sure that obviously it's correct and we haven't missed anything.","start":4341059,"end":4349994,"confidence":0.64840496000000003018470806637196801602840423583984375},{"sentiment":"NEUTRAL","speaker":"B","text":"So, social workers, only one social worker, and he was called Garden.","start":4354366,"end":4358126,"confidence":0.840683999999999986840748533722944557666778564453125},{"sentiment":"NEGATIVE","speaker":"B","text":"One thing I never understood from this is that they never spoke to me.","start":4358479,"end":4362095,"confidence":0.9110034000000000187213800018071196973323822021484375},{"sentiment":"NEGATIVE","speaker":"B","text":"Why did they never speak to me?","start":4362577,"end":4363853,"confidence":0.79905440000000005351665777197922579944133758544921875},{"sentiment":"NEGATIVE","speaker":"B","text":"I blame everyone for what happened to me.","start":4364284,"end":4365647,"confidence":0.94521339999999998138235923761385492980480194091796875},{"sentiment":"NEUTRAL","speaker":"B","text":"I grew up in the city in the '80s.","start":4365823,"end":4367122,"confidence":0.871453049999999951324980429490096867084503173828125},{"sentiment":"NEUTRAL","speaker":"B","text":"It was a hell of a place to grow up.","start":4367763,"end":4369190,"confidence":0.447766539999999990673273941865772940218448638916015625},{"sentiment":"NEGATIVE","speaker":"B","text":"I had no support from my family, but more importantly, not from the professionals.","start":4369575,"end":4373167,"confidence":0.91979270000000001861195642050006426870822906494140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yep.","start":4373905,"end":4374177,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"NEUTRAL","speaker":"A","text":"And you were labeled\u2014 you know what I mean?","start":4375508,"end":4377144,"confidence":0.5492154399999999991877075444790534675121307373046875},{"sentiment":"NEGATIVE","speaker":"A","text":"You were labelled a problem.","start":4377593,"end":4379277,"confidence":0.86493969999999997799733364445273764431476593017578125},{"sentiment":"NEGATIVE","speaker":"A","text":"And instead of fixing the problem, like what they do now, yeah, and you were just\u2014 well, I've just\u2014 for the last 2 hours, that's\u2014 you just had a snapshot into my life.","start":4380239,"end":4389860,"confidence":0.6600839499999999748780510344658978283405303955078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, that's what you got.","start":4390421,"end":4392249,"confidence":0.65488665999999995381841699781944043934345245361328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Back in the '80s.","start":4392723,"end":4393475,"confidence":0.82579769999999996787920508722891099750995635986328125},{"sentiment":"NEUTRAL","speaker":"C","text":"Yeah, you just get to treat them the way you want to be treated, and that's exactly it.","start":4393802,"end":4399575,"confidence":0.68909779999999998256754452086170203983783721923828125},{"sentiment":"NEUTRAL","speaker":"C","text":"And you kind of live\u2014 you live your childhood through them.","start":4399641,"end":4403152,"confidence":0.83003389999999999115942728167283348739147186279296875},{"sentiment":"NEUTRAL","speaker":"C","text":"Yeah, that's an absolute concern, what I really do.","start":4405837,"end":4409342,"confidence":0.59218585000000001361541990263503976166248321533203125},{"sentiment":"NEGATIVE","speaker":"B","text":"So I just put, I was labelled as a problem instead of fixing the problem.","start":4413150,"end":4416152,"confidence":0.8583583999999999658570004612556658685207366943359375},{"sentiment":"NEGATIVE","speaker":"B","text":"I was dealt with as a problem.","start":4416266,"end":4417718,"confidence":0.67562429999999995544612829689867794513702392578125},{"sentiment":"NEUTRAL","speaker":"B","text":"Correct.","start":4423060,"end":4424293,"confidence":0.58715682999999996294349102754495106637477874755859375},{"sentiment":"NEUTRAL","speaker":"B","text":"Can you remember any other names who are the main people responsible?","start":4424845,"end":4428398,"confidence":0.84446209999999999329389765989617444574832916259765625},{"sentiment":"NEGATIVE","speaker":"A","text":"There's too many.","start":4430172,"end":4430589,"confidence":0.489232999999999973450570678323856554925441741943359375},{"sentiment":"NEUTRAL","speaker":"A","text":"I mentioned everybody that I've just discussed with you over the past 2 hours.","start":4430654,"end":4433514,"confidence":0.8423513000000000250366838372428901493549346923828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I mean, people go in a role to support and help these people, you know what I mean?","start":4433867,"end":4439992,"confidence":0.694678600000000034953018257510848343372344970703125},{"sentiment":"NEUTRAL","speaker":"A","text":"They must have had a job title, they must have had an interview to take on the role.","start":4440369,"end":4443923,"confidence":0.7796187999999999451716803378076292574405670166015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Of the job.","start":4444429,"end":4445039,"confidence":0.53831594999999998751860630363808013498783111572265625},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, you know, I mean, don't get me wrong, I met a lot of nice people there as well.","start":4445440,"end":4448780,"confidence":0.92293510000000000825792767500388436019420623779296875},{"sentiment":"NEUTRAL","speaker":"A","text":"I did.","start":4449294,"end":4449647,"confidence":0.5960796999999999901120872891624458134174346923828125},{"sentiment":"POSITIVE","speaker":"A","text":"People genuinely want to help.","start":4450353,"end":4451879,"confidence":0.70946549999999997115907035549753345549106597900390625},{"sentiment":"NEGATIVE","speaker":"A","text":"But the second thing of it was, once you were labelled, you know, I mean, once the arrow was above your head, that's it, you were wasting your time.","start":4452264,"end":4462091,"confidence":0.7086729000000000500136820846819318830966949462890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, just give me one second, I'll just go back through into the cursors just to highlight any names.","start":4462300,"end":4468706,"confidence":0.7871789000000000147139189721201546490192413330078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Mike.","start":4478334,"end":4478447,"confidence":0.57944910000000005023679250371060334146022796630859375},{"sentiment":"NEUTRAL","speaker":"B","text":"And do you not remember who Mike\u2014 what Mike's role was?","start":4479013,"end":4481422,"confidence":0.69795929999999994919335222220979630947113037109375},{"sentiment":"NEUTRAL","speaker":"A","text":"He was a teacher.","start":4482327,"end":4483330,"confidence":0.7481246999999999758301783003844320774078369140625},{"sentiment":"NEUTRAL","speaker":"B","text":"It was just a teacher?","start":4483410,"end":4484849,"confidence":0.7544212999999999613720547131379134953022003173828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, yeah, the deaf teacher.","start":4485092,"end":4486450,"confidence":0.52198149999999998716049276481498964130878448486328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":4486628,"end":4486854,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And it would say Mr Acre was a teacher.","start":4487517,"end":4489144,"confidence":0.84566879999999999828474983587511815130710601806640625},{"sentiment":"NEUTRAL","speaker":"B","text":"You don't remember the specific subject?","start":4489208,"end":4491283,"confidence":0.603808499999999970242470226367004215717315673828125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, there wasn't a specific subject.","start":4491621,"end":4493808,"confidence":0.72900562999999996005584534941590391099452972412109375},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, you would sit in a room and they would try and talk to you about geography, then history and maths, but you just wouldn't listen.","start":4494275,"end":4500043,"confidence":0.6889846299999999867935684960684739053249359130859375},{"sentiment":"NEUTRAL","speaker":"A","text":"And so they wouldn't force the fact.","start":4500187,"end":4501279,"confidence":0.75760656999999997918138205932336859405040740966796875},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, you just done what you wanted to do.","start":4501873,"end":4503784,"confidence":0.746524500000000035271341403131373226642608642578125},{"sentiment":"NEUTRAL","speaker":"A","text":"You would sit, you would Skive, you would talk, you would do nothing.","start":4504041,"end":4507477,"confidence":0.56670480000000000853077608553576283156871795654296875},{"sentiment":"NEUTRAL","speaker":"B","text":"And Mr Richard Garrie, did you say he was the boarding officer?","start":4507975,"end":4511347,"confidence":0.86740636999999998213439766914234496653079986572265625},{"sentiment":"NEUTRAL","speaker":"A","text":"He was the housemaster.","start":4511812,"end":4512567,"confidence":0.77285360000000002944631205537007190287113189697265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Housemaster, that's it.","start":4512872,"end":4513739,"confidence":0.70552840000000005549196657739230431616306304931640625},{"sentiment":"NEGATIVE","speaker":"B","text":"Sorry about that.","start":4513883,"end":4514799,"confidence":0.6856411000000000033338665161863900721073150634765625},{"sentiment":"POSITIVE","speaker":"A","text":"That's okay.","start":4515023,"end":4515441,"confidence":0.73359823000000001780307457011076621711254119873046875},{"sentiment":"NEUTRAL","speaker":"B","text":"So I've got Mr Richard Garrie, Mr Richard Aker, Mike as well.","start":4516886,"end":4522314,"confidence":0.87373650000000002702194024095661006867885589599609375},{"sentiment":"NEUTRAL","speaker":"B","text":"What was the teacher called?","start":4522771,"end":4523685,"confidence":0.82405304999999995363424432071042247116565704345703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Mr Thornburn?","start":4523734,"end":4525644,"confidence":0.82325060000000005455689233713201247155666351318359375},{"sentiment":"NEUTRAL","speaker":"A","text":"He was the head teacher.","start":4525872,"end":4526606,"confidence":0.80189513999999995075285141865606419742107391357421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Thornburn, or the Beak.","start":4526768,"end":4528555,"confidence":0.7907444999999999613038426105049438774585723876953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Thornburn, he was the headmaster at Glendrick?","start":4529529,"end":4532783,"confidence":0.91101430000000005460236707222065888345241546630859375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, the Beak was his nickname.","start":4532831,"end":4538733,"confidence":0.80732053999999997540015783670241944491863250732421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, so we got McGarrie, Mr Aker, Mike, Mr Thornburn, quotation marks, the Beak, and he was the headmaster.","start":4539119,"end":4547185,"confidence":0.86179894000000001330619170403224416077136993408203125},{"sentiment":"NEUTRAL","speaker":"B","text":"And was there anyone else who you named?","start":4547266,"end":4548835,"confidence":0.87475749999999996564525872599915601313114166259765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Not really.","start":4550121,"end":4550669,"confidence":0.5598528000000000393043819713057018816471099853515625},{"sentiment":"POSITIVE","speaker":"B","text":"No, that's perfectly fine, no problem.","start":4550976,"end":4552686,"confidence":0.71063226000000001558731810291646979749202728271484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, the next question is, were other children affected and did you witness abuse or harm to anyone else?","start":4553556,"end":4558638,"confidence":0.5974481000000000374683395421016030013561248779296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, everybody was there, especially Landry Muir.","start":4559205,"end":4561326,"confidence":0.68899184000000002203734084105235524475574493408203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, yeah, whoever was in my dorm at the time.","start":4561877,"end":4564549,"confidence":0.7609278600000000114533804662642069160938262939453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, they're all\u2014 nobody missed out.","start":4564809,"end":4567157,"confidence":0.51237845000000004080931148564559407532215118408203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Nobody missed out.","start":4576620,"end":4580846,"confidence":0.54642409999999996816910652341903187334537506103515625},{"sentiment":"NEGATIVE","speaker":"A","text":"A few years ago, I actually found a Facebook page that had been put up, and I wrote some really nasty things on it.","start":4581730,"end":4591270,"confidence":0.9253021500000000454377868663868866860866546630859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4591801,"end":4591946,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"And they're still there, still there.","start":4592671,"end":4594088,"confidence":0.77188829999999997166781895430176518857479095458984375},{"sentiment":"NEGATIVE","speaker":"A","text":"I mean, that was done years ago, and there's a lot of nasty stuff on there as well from other, other people.","start":4594136,"end":4599259,"confidence":0.9177745600000000170126668308512307703495025634765625},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm not gonna\u2014 again, that's not my business to discuss.","start":4599357,"end":4600993,"confidence":0.5542759299999999722530219514737837016582489013671875},{"sentiment":"POSITIVE","speaker":"B","text":"Thanks.","start":4601073,"end":4601217,"confidence":0.6283754999999999757420710011501796543598175048828125},{"sentiment":"POSITIVE","speaker":"B","text":"No problem, that's perfectly fine.","start":4602292,"end":4603848,"confidence":0.80580806999999998740946693942532874643802642822265625},{"sentiment":"NEUTRAL","speaker":"B","text":"And why do you believe staff or the institution know or should have known what was happening?","start":4604667,"end":4611068,"confidence":0.5041021999999999447794607476680539548397064208984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, they're adults.","start":4611982,"end":4613507,"confidence":0.63223830000000003082050170633010566234588623046875},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, I'm a father, I'm a grandfather myself, and I live for my children, my grandchildren, you know what I mean?","start":4614886,"end":4620133,"confidence":0.70016350000000004971667522113421000540256500244140625},{"sentiment":"NEUTRAL","speaker":"A","text":"And regardless whether they're children or not, they're in a position of trust and a position of care to look after us in the field.","start":4620389,"end":4629009,"confidence":0.69456755999999997275295982035459019243717193603515625},{"sentiment":"NEUTRAL","speaker":"A","text":"They dictated what way my life was going.","start":4629635,"end":4631612,"confidence":0.680906699999999975858600009814836084842681884765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Well, they were adults.","start":4652692,"end":4653430,"confidence":0.68442579999999997308890442582196556031703948974609375},{"sentiment":"NEUTRAL","speaker":"B","text":"They were in a position of care.","start":4653558,"end":4655594,"confidence":0.7588009000000000003893774191965349018573760986328125},{"sentiment":"NEUTRAL","speaker":"B","text":"They was in control and dictated where my life was going.","start":4656059,"end":4658319,"confidence":0.7647548299999999965592678563552908599376678466796875},{"sentiment":"NEGATIVE","speaker":"B","text":"They had a duty of care and they failed.","start":4658383,"end":4659794,"confidence":0.85527830000000004684324039772036485373973846435546875},{"sentiment":"NEGATIVE","speaker":"B","text":"They failed.","start":4660611,"end":4661172,"confidence":0.89968269999999994634976019369787536561489105224609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, big time.","start":4661750,"end":4662279,"confidence":0.56827324999999995203125990883563645184040069580078125},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, no problem.","start":4663032,"end":4665340,"confidence":0.57628869999999998707806980746681801974773406982421875},{"sentiment":"NEGATIVE","speaker":"B","text":"Were complaints discouraged, ignored, or punished?","start":4665517,"end":4667889,"confidence":0.527226399999999983947418513707816600799560546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Were you moved, threatened, or disbelieved?","start":4668242,"end":4670166,"confidence":0.60085200000000005271516556604183278977870941162109375},{"sentiment":"NEGATIVE","speaker":"A","text":"Disbelieved.","start":4671031,"end":4672811,"confidence":0.8769811400000000478627271149889566004276275634765625},{"sentiment":"NEUTRAL","speaker":"A","text":"I never really told many people about it.","start":4673692,"end":4677524,"confidence":0.72154689999999999105995129866641946136951446533203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, because of the\u2014 because you\u2014 because as I said to everyone, it was accepted, it was normal, it was life, it just happened, you know what I mean?","start":4678600,"end":4686860,"confidence":0.60889680000000001580673369971918873488903045654296875},{"sentiment":"NEUTRAL","speaker":"A","text":"So I mean, what are you meant to do?","start":4687930,"end":4689690,"confidence":0.7845503000000000337621486323769204318523406982421875},{"sentiment":"NEGATIVE","speaker":"A","text":"You can't fight the system, you just can't do it no matter how hard you try as a 13-year-old.","start":4689690,"end":4694360,"confidence":0.9175541000000000391167986890650354325771331787109375},{"sentiment":"NEGATIVE","speaker":"A","text":"I mean, who would believe me even if I did try?","start":4695230,"end":4698900,"confidence":0.5057430000000000536175548404571600258350372314453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Nobody.","start":4698930,"end":4700670,"confidence":0.4942234500000000085861984189250506460666656494140625},{"sentiment":"NEGATIVE","speaker":"A","text":"I couldn't speak to anybody.","start":4700670,"end":4701810,"confidence":0.7599907500000000482032191939651966094970703125},{"sentiment":"NEGATIVE","speaker":"A","text":"I never see my parents.","start":4701810,"end":4702940,"confidence":0.875754600000000049675463742460124194622039794921875},{"sentiment":"NEGATIVE","speaker":"A","text":"They just stopped me seeing them at the I've seen them periodically, but you can't go in and say to your mum, I was giving somebody a masturbating in somebody's office, can you?","start":4703030,"end":4710316,"confidence":0.66859864999999996104662614015978761017322540283203125},{"sentiment":"NEUTRAL","speaker":"A","text":"You know what I mean?","start":4710381,"end":4710803,"confidence":0.67174845999999999168750264288973994553089141845703125},{"sentiment":"NEGATIVE","speaker":"A","text":"You just can't do that.","start":4711047,"end":4711891,"confidence":0.857691940000000041521843741065822541713714599609375},{"sentiment":"NEGATIVE","speaker":"A","text":"Even when I did go to the police, they said, don't be silly, you encouraged it.","start":4714062,"end":4717022,"confidence":0.48007973999999997705145915460889227688312530517578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I mean, I thought, wait a minute.","start":4717349,"end":4718510,"confidence":0.59700779999999997738058254981297068297863006591796875},{"sentiment":"NEGATIVE","speaker":"C","text":"Sleep problems.","start":4734284,"end":4738193,"confidence":0.71578839999999999132995753825525753200054168701171875},{"sentiment":"NEGATIVE","speaker":"B","text":"And then finally, have you ever reported the abuse to the police, an inquiry, a professional, or an authority?","start":4738884,"end":4746412,"confidence":0.58675224000000003599097908590920269489288330078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, reported to the police.","start":4746768,"end":4747835,"confidence":0.489114729999999997556159314626711420714855194091796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4747899,"end":4748061,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yep.","start":4748368,"end":4748465,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"NEGATIVE","speaker":"B","text":"I know you've already stated this before, so it is a bit tedious, but what happened when you reported this to the police?","start":4749742,"end":4754458,"confidence":0.6721439399999999952939333525137044489383697509765625},{"sentiment":"NEGATIVE","speaker":"A","text":"I was I was\u2014 because I was known to the police then, it was a few years, and I was turning into a criminal, I wasn't believed.","start":4754622,"end":4762408,"confidence":0.70009770000000004497309191719978116452693939208984375},{"sentiment":"NEUTRAL","speaker":"A","text":"I was told that I had encouraged it.","start":4762827,"end":4764342,"confidence":0.6445155000000000189430693353642709553241729736328125},{"sentiment":"NEGATIVE","speaker":"C","text":"The kind of, if you went on holiday, sometimes you might struggle with somewhere you don't know.","start":4767000,"end":4770768,"confidence":0.55953039999999998332924633359652943909168243408203125},{"sentiment":"NEUTRAL","speaker":"B","text":"You were told what?","start":4773159,"end":4773887,"confidence":0.62072629999999995309423184153274632990360260009765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Sorry?","start":4774211,"end":4774437,"confidence":0.52763959999999998640163312302320264279842376708984375},{"sentiment":"NEGATIVE","speaker":"A","text":"That I had encouraged the situation, I had encouraged the abuse, the sexual abuse.","start":4775263,"end":4778776,"confidence":0.85987230000000003382609747859532944858074188232421875},{"sentiment":"NEGATIVE","speaker":"A","text":"I must be gay.","start":4780541,"end":4781350,"confidence":0.88752660000000005435794037111918441951274871826171875},{"sentiment":"NEUTRAL","speaker":"A","text":"The exact words of the officer.","start":4781986,"end":4783232,"confidence":0.6770013599999999964751395964412949979305267333984375},{"sentiment":"NEUTRAL","speaker":"C","text":"Okay, and is that still an ongoing thing?","start":4786440,"end":4788933,"confidence":0.87982665999999998263092493289150297641754150390625},{"sentiment":"NEUTRAL","speaker":"C","text":"Okay, and when did that happen and how long did it happen for?","start":4791388,"end":4794606,"confidence":0.86063389999999995172430544698727317154407501220703125},{"sentiment":"NEUTRAL","speaker":"B","text":"So the next is just movement between placements and leaving care.","start":4800179,"end":4802941,"confidence":0.83184190000000002296332013429491780698299407958984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Why did you move between placements and were the reasons ever explained?","start":4803426,"end":4806236,"confidence":0.827415400000000023084112399374134838581085205078125},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":4806979,"end":4807140,"confidence":0.493618669999999981623517442130832932889461517333984375},{"sentiment":"NEGATIVE","speaker":"A","text":"Never, no, no.","start":4807402,"end":4808451,"confidence":0.453288899999999994605559550109319388866424560546875},{"sentiment":"NEGATIVE","speaker":"A","text":"I moved obviously from the first one because I absconded because of the serious abuse.","start":4808613,"end":4813260,"confidence":0.800822600000000051068127504549920558929443359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Second one was a result of abscondance, the first one.","start":4813938,"end":4817055,"confidence":0.6083720299999999525653038290329277515411376953125},{"sentiment":"NEGATIVE","speaker":"A","text":"And the third one was, um, a partner wasn't ready to be integrated back into society.","start":4817412,"end":4821606,"confidence":0.6797814399999999590562538287485949695110321044921875},{"sentiment":"NEUTRAL","speaker":"C","text":"Yeah, so I can understand that there would have been a struggle.","start":4823250,"end":4825916,"confidence":0.5491441999999999712400722273741848766803741455078125},{"sentiment":"NEUTRAL","speaker":"C","text":"How has what you went through affected relationships, parenting, friendships, Yeah, you give them the life that you wanted.","start":4828410,"end":4846753,"confidence":0.74389530000000003706617235366138629615306854248046875},{"sentiment":"NEGATIVE","speaker":"B","text":"So no, never.","start":4852949,"end":4853788,"confidence":0.491146479999999996390869227980147115886211395263671875},{"sentiment":"NEGATIVE","speaker":"B","text":"I moved as I was, as I absconded due to serious abuse.","start":4853917,"end":4857160,"confidence":0.67582100000000000505906427861191332340240478515625},{"sentiment":"NEGATIVE","speaker":"B","text":"Second was a result So it'll be expounding from the first and final setting I was deemed to, uh, I was deemed not fit to enter society.","start":4857886,"end":4864193,"confidence":0.6932226999999999694779262426891364157199859619140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Correct.","start":4864803,"end":4865878,"confidence":0.58715682999999996294349102754495106637477874755859375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yep.","start":4867049,"end":4867289,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Did you run away, refuse to return, or ask to be moved?","start":4867867,"end":4871284,"confidence":0.6558694000000000468020289190462790429592132568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"You couldn't refuse.","start":4872103,"end":4872809,"confidence":0.56355169999999998875495066386065445840358734130859375},{"sentiment":"NEUTRAL","speaker":"A","text":"There wasn't an option.","start":4874269,"end":4875456,"confidence":0.59670959999999995115871342932223342359066009521484375},{"sentiment":"NEUTRAL","speaker":"C","text":"What about friendship?","start":4875809,"end":4877397,"confidence":0.86627423999999997317189581735874526202678680419921875},{"sentiment":"NEUTRAL","speaker":"C","text":"Has it affected any friendship or your ability to maintain friendship?","start":4877975,"end":4881520,"confidence":0.73172369999999997691730868609738536179065704345703125},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, the staff at Liverpool let me physically hitchhike home to Edinburgh, which is 60 miles, in different people's cars.","start":4881681,"end":4888634,"confidence":0.68251609999999995892494553118012845516204833984375},{"sentiment":"NEUTRAL","speaker":"A","text":"They knew that was happening as a 13-year-old.","start":4889085,"end":4891923,"confidence":0.55162566999999995687176124192774295806884765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Do you say 60 miles?","start":4892665,"end":4893661,"confidence":0.87096923999999997789700501016341149806976318359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, 60 miles from that.","start":4894494,"end":4895360,"confidence":0.78455969999999997099848769721575081348419189453125},{"sentiment":"NEUTRAL","speaker":"A","text":"I was 60 miles from my parents.","start":4895409,"end":4896487,"confidence":0.5339628499999999888814272708259522914886474609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":4896536,"end":4897059,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"So I just put, you couldn't refuse, that was never an option.","start":4913065,"end":4915047,"confidence":0.660850640000000044693706513498909771442413330078125},{"sentiment":"NEUTRAL","speaker":"B","text":"The staff at Lendrick left me\u2014 let me hitchhike 60 miles to my parents' house, getting rides from strangers, and they not only knew but encouraged me to do so.","start":4915144,"end":4924668,"confidence":0.57627963999999998190304495437885634601116180419921875},{"sentiment":"NEGATIVE","speaker":"A","text":"Yep, if you don't\u2014 if you're not happy, just bugger off again.","start":4925232,"end":4927470,"confidence":0.90075139999999997986179778308724053204059600830078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I did.","start":4928050,"end":4930224,"confidence":0.654018760000000032306388675351627171039581298828125},{"sentiment":"NEUTRAL","speaker":"B","text":"And then finally for this section, when and what age did you leave care?","start":4930546,"end":4934704,"confidence":0.88589039999999996677360059038619510829448699951171875},{"sentiment":"NEUTRAL","speaker":"B","text":"16.","start":4935922,"end":4936371,"confidence":0.54981519999999994841033412740216590464115142822265625},{"sentiment":"NEUTRAL","speaker":"B","text":"And what was your circumstances afterwards?","start":4937765,"end":4939784,"confidence":0.84132403000000000048430592869408428668975830078125},{"sentiment":"NEGATIVE","speaker":"A","text":"Um, for the first 4 years, my\u2014 from 16 to 20, uh, I was a criminal.","start":4940873,"end":4947588,"confidence":0.5589058000000000081541884355829097330570220947265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4948197,"end":4948437,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEGATIVE","speaker":"A","text":"Um, I was even breaking in, um, doing everything I shouldn't be doing.","start":4949222,"end":4957042,"confidence":0.69236463000000003642497858891147188842296600341796875},{"sentiment":"NEGATIVE","speaker":"A","text":"Take no pride in it now whatsoever.","start":4957955,"end":4959830,"confidence":0.57694166999999996203740693090367130935192108154296875},{"sentiment":"NEGATIVE","speaker":"A","text":"Um, I got an 8-week prison sentence in Edinburgh.","start":4961000,"end":4965114,"confidence":0.68626540000000002539337629059446044266223907470703125},{"sentiment":"NEUTRAL","speaker":"B","text":"One second.","start":4965324,"end":4965742,"confidence":0.64591235000000002397513299001730047166347503662109375},{"sentiment":"NEGATIVE","speaker":"B","text":"Sorry.","start":4965967,"end":4966112,"confidence":0.5092127300000000023061375031829811632633209228515625},{"sentiment":"NEUTRAL","speaker":"B","text":"No, don't apologise, um, Richard.","start":4966562,"end":4968525,"confidence":0.64307535000000004554721044769394211471080780029296875},{"sentiment":"POSITIVE","speaker":"C","text":"Yeah, absolutely.","start":4969830,"end":4970611,"confidence":0.50143020000000004809947995454422198235988616943359375},{"sentiment":"NEUTRAL","speaker":"C","text":"Just something that would remind you.","start":4970921,"end":4972240,"confidence":0.78003436000000003769372369788470678031444549560546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":4980157,"end":4980238,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Do you say 6 or 8 weeks?","start":4980898,"end":4983007,"confidence":0.9202760500000000121190169011242687702178955078125},{"sentiment":"NEUTRAL","speaker":"A","text":"8 weeks.","start":4983152,"end":4983474,"confidence":0.72502034999999998010622448418871499598026275634765625},{"sentiment":"NEUTRAL","speaker":"A","text":"8 weeks prison sentence.","start":4983796,"end":4984778,"confidence":0.5217277399999999953905671645770780742168426513671875},{"sentiment":"NEUTRAL","speaker":"C","text":"How was it affected?","start":4984843,"end":4985583,"confidence":0.76776104999999994493720123500679619610309600830078125},{"sentiment":"NEUTRAL","speaker":"B","text":"You were in Edinburgh?","start":4985631,"end":4987274,"confidence":0.88494163999999997383127947614411823451519012451171875},{"sentiment":"NEUTRAL","speaker":"B","text":"In Edinburgh and And what was it, what caused you to be placed into the adult prison?","start":4987338,"end":4995561,"confidence":0.71809570000000000344897443937952630221843719482421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Breaking in the house.","start":4996320,"end":4997031,"confidence":0.6697368999999999683581108911312185227870941162109375},{"sentiment":"POSITIVE","speaker":"B","text":"That's perfectly fine.","start":5001550,"end":5002514,"confidence":0.64607449999999999601385525238583795726299285888671875},{"sentiment":"NEUTRAL","speaker":"B","text":"So now it's just gonna go into the impact of your life.","start":5005062,"end":5007012,"confidence":0.77437484000000000872176997290807776153087615966796875},{"sentiment":"NEGATIVE","speaker":"B","text":"This may be a bit more of a distressing part, but after that we'll just be flying through.","start":5007060,"end":5012733,"confidence":0.54683450000000000112976294985855929553508758544921875},{"sentiment":"NEUTRAL","speaker":"B","text":"We should probably be done in the next 15 minutes or so.","start":5012798,"end":5014882,"confidence":0.71271640000000002768132389974198304116725921630859375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yep.","start":5015042,"end":5015203,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"NEUTRAL","speaker":"B","text":"So this is the impact on your life, what the care setting has done.","start":5015380,"end":5019637,"confidence":0.7385925700000000038158987081260420382022857666015625},{"sentiment":"NEUTRAL","speaker":"B","text":"So how did this experience affect you at the time?","start":5020023,"end":5022529,"confidence":0.82205019999999995317097045699483714997768402099609375},{"sentiment":"NEUTRAL","speaker":"B","text":"So try to think about obviously your thoughts and feelings in relation to your safety, your trust, confidence, sleep, behaviour, education, relationships, and also your ability to speak up.","start":5022995,"end":5033832,"confidence":0.8113274600000000003063860276597552001476287841796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, as I say, I spiralled.","start":5036890,"end":5038624,"confidence":0.5697946000000000399410282625467516481876373291015625},{"sentiment":"NEUTRAL","speaker":"A","text":"The only way out I could see was rebelling.","start":5039273,"end":5041348,"confidence":0.70500993999999994610305975584196858108043670654296875},{"sentiment":"NEUTRAL","speaker":"A","text":"I was free, you know what I mean?","start":5042455,"end":5043837,"confidence":0.64433339999999994507362544027273543179035186767578125},{"sentiment":"NEUTRAL","speaker":"A","text":"I was free from that system.","start":5043885,"end":5045042,"confidence":0.73080000000000000515143483426072634756565093994140625},{"sentiment":"NEGATIVE","speaker":"A","text":"And instead of building my life and doing the right channel, I chose the wrong one because of the anger and the hatred and the hurt and deceit that I had in me.","start":5045733,"end":5060356,"confidence":0.9456066499999999930281546767218969762325286865234375},{"sentiment":"NEGATIVE","speaker":"A","text":"I couldn't speak to anybody.","start":5061577,"end":5062750,"confidence":0.7599907500000000482032191939651966094970703125},{"sentiment":"NEGATIVE","speaker":"A","text":"I had nobody to speak to.","start":5063650,"end":5065658,"confidence":0.74707489999999998619983898606733419001102447509765625},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, I was pretty much discharged from social services overnight.","start":5068268,"end":5073052,"confidence":0.73187539999999995377066852597636170685291290283203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, one second, one second.","start":5074730,"end":5078519,"confidence":0.65795462999999998476852169915218837559223175048828125},{"sentiment":"NEUTRAL","speaker":"B","text":"So you've got a\u2014 well, I spiralled.","start":5087012,"end":5090707,"confidence":0.76291180000000002880966576412902213633060455322265625},{"sentiment":"NEUTRAL","speaker":"B","text":"The only way I, um, the only way I saw was rebellion.","start":5090756,"end":5093502,"confidence":0.71885186000000000916543285711668431758880615234375},{"sentiment":"NEUTRAL","speaker":"B","text":"I was free this way.","start":5093632,"end":5094523,"confidence":0.68327720000000002897877493523992598056793212890625},{"sentiment":"NEGATIVE","speaker":"B","text":"Instead of building my life and choosing the right channel, I chose the wrong path due to anger, hatred, and deceit.","start":5094620,"end":5100339,"confidence":0.96249260000000003145714799757115542888641357421875},{"sentiment":"NEUTRAL","speaker":"B","text":"I was essentially discharged overnight.","start":5100761,"end":5102974,"confidence":0.8207389000000000489620788357569836080074310302734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yep, just 3 years of my life, then all of a sudden that's it, you're free to go.","start":5103602,"end":5107611,"confidence":0.546647600000000011277734301984310150146484375},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, no explanation, no nothing.","start":5111061,"end":5113483,"confidence":0.482019130000000017854944189821253530681133270263671875},{"sentiment":"NEGATIVE","speaker":"B","text":"And how would you say this has affected your sleep, your behaviour, and your future relationships and ability to speak up?","start":5127101,"end":5135691,"confidence":0.5589494999999999880202494750847108662128448486328125},{"sentiment":"NEGATIVE","speaker":"A","text":"For the first probably 20 years after that, it's horrendous.","start":5136093,"end":5140107,"confidence":0.87353490000000000303970182358170859515666961669921875},{"sentiment":"NEUTRAL","speaker":"A","text":"I had them\u2014 I was sleeping with different women.","start":5140573,"end":5143447,"confidence":0.76669810000000004901465899820323102176189422607421875},{"sentiment":"NEUTRAL","speaker":"A","text":"I've got 3 or 4 children that I have nothing to do with.","start":5143784,"end":5148188,"confidence":0.66227950000000002095390527756535448133945465087890625},{"sentiment":"NEUTRAL","speaker":"C","text":"You know what I mean?","start":5148496,"end":5152174,"confidence":0.67174845999999999168750264288973994553089141845703125},{"sentiment":"POSITIVE","speaker":"C","text":"Yeah, absolutely.","start":5152223,"end":5153160,"confidence":0.50143020000000004809947995454422198235988616943359375},{"sentiment":"POSITIVE","speaker":"C","text":"Yes.","start":5155922,"end":5157327,"confidence":0.461038950000000002926725528595852665603160858154296875},{"sentiment":"NEUTRAL","speaker":"C","text":"Have you received counselling, therapy, mental health?","start":5157634,"end":5159944,"confidence":0.79699372999999995581532630239962600171566009521484375},{"sentiment":"NEGATIVE","speaker":"A","text":"My family disowned me.","start":5160057,"end":5161491,"confidence":0.9287125499999999700406760894111357629299163818359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":5162457,"end":5163309,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"And I was, I was just a rebel.","start":5165369,"end":5166753,"confidence":0.7458270000000000177209358298568986356258392333984375},{"sentiment":"NEGATIVE","speaker":"A","text":"I was on a destruction mode.","start":5167686,"end":5170620,"confidence":0.6852310299999999632092340107192285358905792236328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you not believe it?","start":5170734,"end":5171793,"confidence":0.5811747000000000440422809333540499210357666015625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":5175564,"end":5175846,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEGATIVE","speaker":"B","text":"The first 20 years after this was horrendous.","start":5200734,"end":5202359,"confidence":0.932956340000000050594053391250781714916229248046875},{"sentiment":"NEGATIVE","speaker":"B","text":"I was sleeping with numerous women.","start":5202488,"end":5203807,"confidence":0.5279891500000000181813675226294435560703277587890625},{"sentiment":"NEGATIVE","speaker":"B","text":"I have 3 children that I don't have anything to do with.","start":5204257,"end":5206943,"confidence":0.687399740000000036843630368821322917938232421875},{"sentiment":"NEGATIVE","speaker":"B","text":"My family disowned me.","start":5207008,"end":5208053,"confidence":0.9287125499999999700406760894111357629299163818359375},{"sentiment":"NEUTRAL","speaker":"B","text":"I was just a rebel.","start":5208600,"end":5209243,"confidence":0.6788665000000000393498567063943482935428619384765625},{"sentiment":"NEGATIVE","speaker":"B","text":"I was in destruction mode.","start":5209485,"end":5210530,"confidence":0.735536039999999946559228192199952900409698486328125},{"sentiment":"NEGATIVE","speaker":"B","text":"You wouldn't have believed it.","start":5210867,"end":5212153,"confidence":0.50458217000000005203474984227796085178852081298828125},{"sentiment":"NEUTRAL","speaker":"B","text":"Mm-hmm.","start":5212555,"end":5212941,"confidence":0.71720773000000004326892621975275687873363494873046875},{"sentiment":"POSITIVE","speaker":"B","text":"Yep, yep, no problem.","start":5213182,"end":5215256,"confidence":0.8204681000000000334893002218450419604778289794921875},{"sentiment":"NEUTRAL","speaker":"B","text":"So the next question is, how has it affected your mental health?","start":5215690,"end":5217988,"confidence":0.64744360000000000798792143541504628956317901611328125},{"sentiment":"NEGATIVE","speaker":"A","text":"Back in the day, you didn't have mental health.","start":5219930,"end":5221324,"confidence":0.8058897000000000421238155468017794191837310791015625},{"sentiment":"NEGATIVE","speaker":"A","text":"There was no such thing as mental health.","start":5222286,"end":5223657,"confidence":0.68435340000000000060254023992456495761871337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"That's only\u2014 that's a modern day.","start":5223738,"end":5225545,"confidence":0.78211419999999998164952330625965259969234466552734375},{"sentiment":"NEUTRAL","speaker":"A","text":"So my mental health was me breaking in.","start":5226464,"end":5229207,"confidence":0.62201530000000004871907322012702934443950653076171875},{"sentiment":"NEGATIVE","speaker":"A","text":"My mental health was me sleeping with different women, cheating, lying, stealing.","start":5229368,"end":5233639,"confidence":0.9471454599999999945936224321485497057437896728515625},{"sentiment":"NEUTRAL","speaker":"A","text":"That was my mental health.","start":5233833,"end":5234693,"confidence":0.701482060000000018362698028795421123504638671875},{"sentiment":"NEGATIVE","speaker":"A","text":"Because if you ask anybody 40 years ago what mental health was, nobody could tell you.","start":5234871,"end":5239330,"confidence":0.51714355000000000739390770831960253417491912841796875},{"sentiment":"NEGATIVE","speaker":"A","text":"Okay, I now know what I've done to my mental health.","start":5243353,"end":5246493,"confidence":0.80583649999999995561239529706654138863086700439453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":5247082,"end":5247164,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEGATIVE","speaker":"B","text":"So my mental health was stealing, break and entering, sleeping with numerous women.","start":5252192,"end":5256502,"confidence":0.88255300000000003191047426298609934747219085693359375},{"sentiment":"NEUTRAL","speaker":"B","text":"What else did you give an example for?","start":5256598,"end":5258553,"confidence":0.87590559999999995088870718973339535295963287353515625},{"sentiment":"POSITIVE","speaker":"A","text":"Just doing what I wanted to do.","start":5259963,"end":5263168,"confidence":0.58518415999999995324998280921136029064655303955078125},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, I couldn't\u2014 I didn't care.","start":5263969,"end":5267831,"confidence":0.59797025000000003647215862656594254076480865478515625},{"sentiment":"NEGATIVE","speaker":"A","text":"I mean, nobody could do any more to me than what had been done the previous 3 years.","start":5268392,"end":5272253,"confidence":0.50806033999999999917207560429233126342296600341796875},{"sentiment":"NEUTRAL","speaker":"C","text":"No.","start":5278082,"end":5278469,"confidence":0.493618669999999981623517442130832932889461517333984375},{"sentiment":"NEUTRAL","speaker":"C","text":"Could any sibling, former resident, relative, friend, partner, or professional provide a supporting statement for your application, or would you want them to?","start":5278727,"end":5288068,"confidence":0.909750040000000037565541788353584706783294677734375},{"sentiment":"NEUTRAL","speaker":"C","text":"You wouldn't.","start":5290611,"end":5290965,"confidence":0.51762450000000004290967581255245022475719451904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":5291609,"end":5292253,"confidence":0.58435179999999997679793750648968853056430816650390625},{"sentiment":"NEUTRAL","speaker":"B","text":"How has it affected your physical health?","start":5293525,"end":5295747,"confidence":0.7250748000000000192954985323012806475162506103515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, physically So like any alcohol or substance use?","start":5297530,"end":5303059,"confidence":0.706895700000000015705836631241254508495330810546875},{"sentiment":"POSITIVE","speaker":"A","text":"What were\u2014 oh no, that's one thing I've been very strong about.","start":5303123,"end":5306685,"confidence":0.497975600000000018230394971396890468895435333251953125},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, I'll social drink now and again.","start":5306814,"end":5308980,"confidence":0.81274086000000000939991195991751737892627716064453125},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't\u2014 I used to smoke at the time, but when I turned my life around, I stopped smoking.","start":5309157,"end":5313233,"confidence":0.6947761999999999549260110143222846090793609619140625},{"sentiment":"NEGATIVE","speaker":"A","text":"And I refuse point blank to do any kind of drugs.","start":5313811,"end":5317390,"confidence":0.8910708400000000306562242258223704993724822998046875},{"sentiment":"NEGATIVE","speaker":"A","text":"I've seen so much destruction with them in the care system.","start":5317823,"end":5320391,"confidence":0.9600241000000000468617145088501274585723876953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, I've got no substance use.","start":5321257,"end":5322669,"confidence":0.76337624000000003920973767890245653688907623291015625},{"sentiment":"NEUTRAL","speaker":"B","text":"I only drink socially now.","start":5322782,"end":5323921,"confidence":0.66831004999999998883453145026578567922115325927734375},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, how would you describe your sleep?","start":5324948,"end":5327227,"confidence":0.85323672999999999877474010645528323948383331298828125},{"sentiment":"NEGATIVE","speaker":"A","text":"Terrible.","start":5329212,"end":5330380,"confidence":0.91017110000000001068798383130342699587345123291015625},{"sentiment":"NEGATIVE","speaker":"A","text":"My doctor refuses to give me any more sleeping pills because of the addiction, and I'm now on\u2014 actually, just give me a second, I'll tell you what they're called\u2014 diazepam.","start":5330737,"end":5340730,"confidence":0.88095489999999998520507915600319392979145050048828125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, one moment.","start":5341135,"end":5341994,"confidence":0.71732205000000004435634082256001420319080352783203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Just two seconds.","start":5343079,"end":5343613,"confidence":0.70001290000000004898339511782978661358356475830078125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I'm a tripplin'.","start":5357247,"end":5358607,"confidence":0.54197556000000002285332811879925429821014404296875},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm a tripplin'.","start":5358882,"end":5360308,"confidence":0.504225799999999946265916150878183543682098388671875},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm a tripplin' for my sleep.","start":5360761,"end":5361814,"confidence":0.55366104999999998792503674849285744130611419677734375},{"sentiment":"NEUTRAL","speaker":"A","text":"But to be honest with you, I actually buy sleep pills on the black market.","start":5362591,"end":5366536,"confidence":0.63354429999999994915782508542179130017757415771484375},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, no problem.","start":5366954,"end":5367614,"confidence":0.57628869999999998707806980746681801974773406982421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Hold on.","start":5367679,"end":5367984,"confidence":0.64072359999999994872865727302269078791141510009765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Would you say this is due to it being a necessity?","start":5375903,"end":5378626,"confidence":0.8548062400000000504718400407000444829463958740234375},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, because my doctor won't give them anymore.","start":5379128,"end":5380408,"confidence":0.79703789999999996584989503389806486666202545166015625},{"sentiment":"NEGATIVE","speaker":"A","text":"Because of the addiction.","start":5380613,"end":5381472,"confidence":0.7607481000000000381788822778617031872272491455078125},{"sentiment":"NEUTRAL","speaker":"A","text":"But I've got\u2014 I need to sleep, you know what I mean?","start":5381666,"end":5385443,"confidence":0.69717039999999996791046896760235540568828582763671875},{"sentiment":"NEGATIVE","speaker":"A","text":"And it's all\u2014 I'm a\u2014 triptylene don't work.","start":5385637,"end":5387501,"confidence":0.826510700000000042564352042973041534423828125},{"sentiment":"NEUTRAL","speaker":"A","text":"They calm me down, but they don't\u2014 they don't make me sleep.","start":5388149,"end":5390870,"confidence":0.51004620000000000512585529577336274087429046630859375},{"sentiment":"NEUTRAL","speaker":"A","text":"The only thing that makes me sleep is Zopiclone.","start":5390937,"end":5392823,"confidence":0.547642469999999992325001585413701832294464111328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Zopiclone?","start":5394508,"end":5395104,"confidence":0.8483624499999999901689307080232538282871246337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":5395604,"end":5395846,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Do you know how that's spelled, by any chance?","start":5396748,"end":5397956,"confidence":0.8055643999999999582684040433377958834171295166015625},{"sentiment":"NEUTRAL","speaker":"B","text":"Z-O-P-I\u2014 yeah\u2014 clone, C-L-O-N-E.","start":5398520,"end":5401629,"confidence":0.72224500000000002586375558166764676570892333984375},{"sentiment":"NEUTRAL","speaker":"B","text":"That's the only thing that helps with your sleep?","start":5406482,"end":5407837,"confidence":0.54609019999999997008188756808522157371044158935546875},{"sentiment":"NEUTRAL","speaker":"A","text":"It's the only thing that'll put me asleep, yeah.","start":5408175,"end":5410174,"confidence":0.52573510000000001074482725016423501074314117431640625},{"sentiment":"NEUTRAL","speaker":"A","text":"And I know I'm addicted to them, I know that, but what's the options?","start":5410352,"end":5413415,"confidence":0.4846791599999999977654852045816369354724884033203125},{"sentiment":"NEUTRAL","speaker":"C","text":"Yeah.","start":5415374,"end":5415697,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"C","text":"And how are you feeling after discussing this on the phone?","start":5415858,"end":5418089,"confidence":0.82629690000000000082991391536779701709747314453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Just give me one second, just while I just try and associate the\u2014 not associate, sorry, just try and fix the punctuation and grab my real quick.","start":5426430,"end":5434953,"confidence":0.4996958400000000022345147954183630645275115966796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yep.","start":5437693,"end":5437919,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"NEUTRAL","speaker":"B","text":"So, but no substance use.","start":5438161,"end":5439131,"confidence":0.693628130000000009403038347954861819744110107421875},{"sentiment":"NEUTRAL","speaker":"B","text":"I only drink socially now.","start":5439470,"end":5440536,"confidence":0.66831004999999998883453145026578567922115325927734375},{"sentiment":"NEGATIVE","speaker":"B","text":"My sleep is terrible.","start":5440617,"end":5441538,"confidence":0.95668640000000004786073759532882831990718841552734375},{"sentiment":"NEGATIVE","speaker":"B","text":"My doctor refuses to give me more sleeping pills as he's concerned about addiction.","start":5441587,"end":5444883,"confidence":0.878382400000000007622702469234354794025421142578125},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm on diazepam, Amitriptyline.","start":5445384,"end":5447768,"confidence":0.82104944999999995847161926576518453657627105712890625},{"sentiment":"NEUTRAL","speaker":"B","text":"I do buy sleeping pills on the black market.","start":5448125,"end":5449925,"confidence":0.59479519999999996837658500226098112761974334716796875},{"sentiment":"NEGATIVE","speaker":"B","text":"This is a necessity as my doctor won't provide me with the drugs.","start":5449974,"end":5452749,"confidence":0.48096850000000002101074869642616249620914459228515625},{"sentiment":"POSITIVE","speaker":"B","text":"Zopiclone is the only thing that helps me with my sleep.","start":5453820,"end":5456693,"confidence":0.88296099999999999585753585051861591637134552001953125},{"sentiment":"NEUTRAL","speaker":"B","text":"I know that I'm addicted, but what are my My options, by any chance, could you please just confirm for me what the milligrammes are for those?","start":5456823,"end":5463425,"confidence":0.73838689999999995716706280290964059531688690185546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, I think it's 7.5.","start":5464670,"end":5466612,"confidence":0.81808000000000002938094212368014268577098846435546875},{"sentiment":"NEUTRAL","speaker":"A","text":"It's obviously clone, I think.","start":5466887,"end":5468053,"confidence":0.6607971999999999734853872723761014640331268310546875},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't have them to hand with me.","start":5468101,"end":5469493,"confidence":0.54816383000000001857188181020319461822509765625},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm actually in a hotel room in Ireland at the moment on work.","start":5469979,"end":5472294,"confidence":0.8144423400000000423659685111488215625286102294921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, the amitriptyline, I, I have, they're 10 milligrammes, but I take 2, so it's 20 milligrammes.","start":5473630,"end":5478748,"confidence":0.8701904400000000094905772130005061626434326171875},{"sentiment":"NEUTRAL","speaker":"B","text":"And how many of the zopiclone do you take a day?","start":5480704,"end":5482628,"confidence":0.8652659700000000508879338667611591517925262451171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Uh, 1.","start":5483678,"end":5484276,"confidence":0.69797600000000004083489102413295768201351165771484375},{"sentiment":"NEUTRAL","speaker":"A","text":"One at night.","start":5485031,"end":5485551,"confidence":0.60228899999999996328625684327562339603900909423828125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, um, and then the diazepam?","start":5491740,"end":5493462,"confidence":0.7973162499999999486277602045447565615177154541015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yep, I take one of them.","start":5494105,"end":5494894,"confidence":0.738674000000000052779114412260241806507110595703125},{"sentiment":"NEUTRAL","speaker":"A","text":"I think there's 5 milligrammes.","start":5494991,"end":5496165,"confidence":0.87014259999999998829167680014506913721561431884765625},{"sentiment":"NEUTRAL","speaker":"A","text":"I've not got that in my hand either, like I said, in my bag in my car.","start":5496520,"end":5498805,"confidence":0.5922358599999999473340039912727661430835723876953125},{"sentiment":"POSITIVE","speaker":"B","text":"It's okay, don't worry about it.","start":5499320,"end":5500447,"confidence":0.6812833499999999542495743298786692321300506591796875},{"sentiment":"NEUTRAL","speaker":"B","text":"One, one a day?","start":5500787,"end":5501854,"confidence":0.84241646999999997280639263408374972641468048095703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":5502307,"end":5502404,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And is that at night or just during the day?","start":5502889,"end":5504263,"confidence":0.8896775999999999573475406577927060425281524658203125},{"sentiment":"NEUTRAL","speaker":"A","text":"At night.","start":5504748,"end":5505072,"confidence":0.5613313300000000172218506122590042650699615478515625},{"sentiment":"POSITIVE","speaker":"B","text":"Fantastic.","start":5507012,"end":5507756,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, how has it affected your relationship, parenting?","start":5509017,"end":5510986,"confidence":0.77827889999999999570690079053747467696666717529296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Friendships, intimacy, trust, or isolation?","start":5511560,"end":5513655,"confidence":0.873402299999999964796870699501596391201019287109375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, um, since my children came along, the children I've been a father to, I mean, they've changed my life.","start":5514880,"end":5521340,"confidence":0.6511424999999999574384901279699988663196563720703125},{"sentiment":"NEGATIVE","speaker":"A","text":"Um, you've no idea.","start":5526849,"end":5529749,"confidence":0.4870986999999999955690554998000152409076690673828125},{"sentiment":"NEGATIVE","speaker":"B","text":"Sorry, say that one more time.","start":5530152,"end":5531054,"confidence":0.6012453399999999614777834722190164029598236083984375},{"sentiment":"NEGATIVE","speaker":"A","text":"I mean, talk about being an overprotective father.","start":5531280,"end":5533390,"confidence":0.7717872999999999539255668423720635473728179931640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":5533712,"end":5533970,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEGATIVE","speaker":"A","text":"Oh, you have no idea.","start":5534421,"end":5535335,"confidence":0.60787500000000005417888360170763917267322540283203125},{"sentiment":"NEGATIVE","speaker":"B","text":"I have lots of problems.","start":5535402,"end":5536559,"confidence":0.91081756000000002604366500236210413277149200439453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Idea.","start":5536827,"end":5537112,"confidence":0.63617610000000002212772187704103998839855194091796875},{"sentiment":"POSITIVE","speaker":"A","text":"And my children, my world.","start":5538183,"end":5541267,"confidence":0.56741965000000005314717554938397370278835296630859375},{"sentiment":"NEUTRAL","speaker":"A","text":"I see them on a daily basis.","start":5541493,"end":5542865,"confidence":0.75189289999999997515800487235537730157375335693359375},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, for them, they're all doing well in life.","start":5543414,"end":5546676,"confidence":0.9052905399999999769278247185866348445415496826171875},{"sentiment":"NEUTRAL","speaker":"A","text":"My daughter's a paramedic.","start":5546805,"end":5547771,"confidence":0.811292649999999948562390272854827344417572021484375},{"sentiment":"POSITIVE","speaker":"A","text":"I mean, got 2 grandchildren, 2 on the way next year, and all full-time jobs, all got their own houses, done so well.","start":5548254,"end":5557977,"confidence":0.92031560000000001142694827649393118917942047119140625},{"sentiment":"POSITIVE","speaker":"A","text":"And I, I thank myself for that.","start":5558107,"end":5560040,"confidence":0.9103269000000000499284169563907198607921600341796875},{"sentiment":"NEGATIVE","speaker":"A","text":"Um, of course, my strict regime that I've developed because of my abuse.","start":5560933,"end":5566606,"confidence":0.6884276000000000284018142338027246296405792236328125},{"sentiment":"POSITIVE","speaker":"A","text":"So if anything, it's done some good.","start":5566671,"end":5569627,"confidence":0.86609630000000004113047680220915935933589935302734375},{"sentiment":"NEGATIVE","speaker":"A","text":"It's made me treat my children the way that I should have been treated.","start":5570403,"end":5573750,"confidence":0.63566949999999999842970055397017858922481536865234375},{"sentiment":"NEUTRAL","speaker":"C","text":"Yeah.","start":5575400,"end":5575622,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"C","text":"Be honest with you.","start":5590262,"end":5590914,"confidence":0.7586816499999999852121845833607949316501617431640625},{"sentiment":"NEUTRAL","speaker":"C","text":"I'm still\u2014 I'm working on the system, and every now and then I have to ask Auntie what that means.","start":5590980,"end":5594795,"confidence":0.8733191000000000148162371260696090757846832275390625},{"sentiment":"POSITIVE","speaker":"C","text":"All right, Craig, well, you take care of yourself, and thank you again.","start":5597633,"end":5600311,"confidence":0.89557500000000000994759830064140260219573974609375},{"sentiment":"NEUTRAL","speaker":"C","text":"All right, speak to you soon.","start":5602107,"end":5603074,"confidence":0.641490099999999952018470139591954648494720458984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Bye.","start":5610902,"end":5611032,"confidence":0.51374489999999994882529108508606441318988800048828125},{"sentiment":"POSITIVE","speaker":"B","text":"But since I've become a father to my kids, they've changed my life.","start":5611939,"end":5614336,"confidence":0.55925440000000004037161716041737236082553863525390625},{"sentiment":"NEUTRAL","speaker":"B","text":"Talk about being a A protective father.","start":5614693,"end":5616865,"confidence":0.72536140000000004501856665228842757642269134521484375},{"sentiment":"NEGATIVE","speaker":"B","text":"You have no idea.","start":5616930,"end":5617668,"confidence":0.54936116999999995424985854697297327220439910888671875},{"sentiment":"POSITIVE","speaker":"B","text":"They are my world, the four of them.","start":5617748,"end":5619563,"confidence":0.96380454000000004288750687919673509895801544189453125},{"sentiment":"NEUTRAL","speaker":"B","text":"They all work full-time.","start":5619739,"end":5620799,"confidence":0.64424099999999995258548324272851459681987762451171875},{"sentiment":"NEUTRAL","speaker":"B","text":"They have a house.","start":5620879,"end":5621457,"confidence":0.72576134999999997177155819372273981571197509765625},{"sentiment":"POSITIVE","speaker":"B","text":"I gave myself a strict routine to stick to and I was able to provide myself with this.","start":5621586,"end":5625423,"confidence":0.749087999999999976097342369030229747295379638671875},{"sentiment":"NEUTRAL","speaker":"B","text":"I wanted to treat my children the way I should and wanted to have been treated.","start":5625937,"end":5629438,"confidence":0.58532470000000003107487600573222152888774871826171875},{"sentiment":"POSITIVE","speaker":"B","text":"They are my world.","start":5629775,"end":5630674,"confidence":0.9496472000000000246444642471033148467540740966796875},{"sentiment":"POSITIVE","speaker":"A","text":"Yep, yep.","start":5631380,"end":5632071,"confidence":0.480176749999999985529797186245559714734554290771484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And the next question: how has it affected education, work, confidence, opportunities, finances, housings, or day-to-day stability?","start":5633227,"end":5640196,"confidence":0.75762253999999995546232867127400822937488555908203125},{"sentiment":"NEUTRAL","speaker":"A","text":"My strong will has got me out of the shit in my teenage days.","start":5642065,"end":5647314,"confidence":0.510717450000000017240608940483070909976959228515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, I, I left when I turned 20, um, after I'd done my prison sentence.","start":5649040,"end":5655227,"confidence":0.7702354000000000144865452966769225895404815673828125},{"sentiment":"NEUTRAL","speaker":"A","text":"I left Edinburgh.","start":5655453,"end":5656665,"confidence":0.73699429999999999107984649526770226657390594482421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Hold on, you left Edinburgh?","start":5658456,"end":5666865,"confidence":0.71361499999999999932498440102790482342243194580078125},{"sentiment":"NEUTRAL","speaker":"A","text":"I left Endra.","start":5667602,"end":5668403,"confidence":0.68585470000000003931717174054938368499279022216796875},{"sentiment":"NEGATIVE","speaker":"A","text":"I wanted to prove my family wrong because I was written off, you know.","start":5669124,"end":5673675,"confidence":0.69521195000000002295337253599427640438079833984375},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, I was a nobody.","start":5673756,"end":5674477,"confidence":0.50520609999999999129016714505269192159175872802734375},{"sentiment":"NEGATIVE","speaker":"A","text":"I was going to die.","start":5674557,"end":5674925,"confidence":0.83637930000000004771010253534768708050251007080078125},{"sentiment":"NEGATIVE","speaker":"A","text":"I was going to die crook and all this, you know.","start":5674973,"end":5677153,"confidence":0.6723169700000000137407596412231214344501495361328125},{"sentiment":"NEGATIVE","speaker":"A","text":"I mean, and I just got to the stage when I was 20, I thought, fuck you.","start":5677201,"end":5682041,"confidence":0.884461500000000011567635738174431025981903076171875},{"sentiment":"NEGATIVE","speaker":"A","text":"Excuse my language.","start":5682842,"end":5683787,"confidence":0.55734570000000005496332278198678977787494659423828125},{"sentiment":"POSITIVE","speaker":"B","text":"No, it's okay.","start":5684204,"end":5684829,"confidence":0.5774936999999999986954435371444560587406158447265625},{"sentiment":"NEGATIVE","speaker":"A","text":"I'm not going to be that person that you see I am.","start":5685470,"end":5688643,"confidence":0.48776859999999999661923766325344331562519073486328125},{"sentiment":"NEUTRAL","speaker":"A","text":"And I see, I packed up and I left.","start":5690021,"end":5692200,"confidence":0.69021063999999998639367504438268952071666717529296875},{"sentiment":"NEUTRAL","speaker":"A","text":"I left them with nothing but the clothes on my back.","start":5692441,"end":5695190,"confidence":0.63859220000000005423856919151148758828639984130859375},{"sentiment":"NEGATIVE","speaker":"A","text":"I'm left with no qualifications whatsoever.","start":5704786,"end":5707345,"confidence":0.816517830000000000012505552149377763271331787109375},{"sentiment":"NEUTRAL","speaker":"B","text":"So she put, my strong will has got me out of this shit from my teenage days.","start":5731024,"end":5733624,"confidence":0.5825194000000000205119476959225721657276153564453125},{"sentiment":"NEUTRAL","speaker":"B","text":"When I turned 20 after my prison sentence, I left Edinburgh.","start":5733673,"end":5736899,"confidence":0.81758779999999997567527998398873023688793182373046875},{"sentiment":"NEGATIVE","speaker":"B","text":"I wanted to prove my family wrong.","start":5737284,"end":5738632,"confidence":0.54221474999999996757793496726662851870059967041015625},{"sentiment":"NEGATIVE","speaker":"B","text":"It was like a fuck you.","start":5738889,"end":5739836,"confidence":0.95842079999999996164916638008435256779193878173828125},{"sentiment":"NEGATIVE","speaker":"B","text":"I wasn't going to be the person everyone thought I was going to be.","start":5740189,"end":5742741,"confidence":0.5984397500000000480468997920979745686054229736328125},{"sentiment":"NEUTRAL","speaker":"B","text":"I left with nothing but the clothes on my back.","start":5743142,"end":5744690,"confidence":0.68282940000000003077929022765601985156536102294921875},{"sentiment":"NEGATIVE","speaker":"B","text":"I have no qualifications.","start":5744859,"end":5745435,"confidence":0.76997685000000004595932523443480022251605987548828125},{"sentiment":"NEUTRAL","speaker":"B","text":"And finally, are there triggers, places, smells, authority figures, institutions, or situations that you avoid?","start":5747548,"end":5755307,"confidence":0.58896523999999994547493997743004001677036285400390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Not really, because I've never\u2014 I mean, I've never been near a care situation.","start":5758648,"end":5763949,"confidence":0.51510190000000000143387524076388217508792877197265625},{"sentiment":"POSITIVE","speaker":"A","text":"My children have always had great upbringing, great education, you know what I mean?","start":5764482,"end":5769054,"confidence":0.9339271000000000100271790870465338230133056640625},{"sentiment":"POSITIVE","speaker":"A","text":"I've been such a strict father, but for the right reasons.","start":5769394,"end":5772384,"confidence":0.58233725999999996769673771268571726977825164794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":5772881,"end":5773153,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEGATIVE","speaker":"A","text":"And I've never been in that environment, and I've never had any social\u2014 I mean, I would not allow a social worker near my door.","start":5773859,"end":5780466,"confidence":0.7584569500000000186190618478576652705669403076171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":5781075,"end":5781316,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEGATIVE","speaker":"A","text":"You know, I mean, I have no trust, no faith in that profession.","start":5781396,"end":5785694,"confidence":0.90356975999999999960010654831421561539173126220703125},{"sentiment":"NEGATIVE","speaker":"A","text":"And I actually have a friend whose wife's a social worker, and I will not associate with her in any way, shape, or form.","start":5785870,"end":5791804,"confidence":0.915499150000000039284486774704419076442718505859375},{"sentiment":"NEGATIVE","speaker":"A","text":"And that's wrong.","start":5792702,"end":5793231,"confidence":0.89090239999999998321555949587491340935230255126953125},{"sentiment":"NEGATIVE","speaker":"A","text":"That's wrong for me to do so.","start":5793744,"end":5794931,"confidence":0.93499315000000005060343255536281503736972808837890625},{"sentiment":"NEUTRAL","speaker":"A","text":"And But it's a\u2014 [Speaker:MR RICHARD GARRIE] Sorry.","start":5796294,"end":5799395,"confidence":0.5557056700000000404315869673155248165130615234375},{"sentiment":"NEUTRAL","speaker":"B","text":"[Speaker:SCOUSE] It's okay to apologise.","start":5799395,"end":5800882,"confidence":0.67810559999999997504716020557680167257785797119140625},{"sentiment":"NEGATIVE","speaker":"B","text":"So I just got, um, not really, so I've never\u2014 sorry, not really, as I have never been near a care situation with my kids.","start":5826847,"end":5834314,"confidence":0.64837277000000004267832309778896160423755645751953125},{"sentiment":"POSITIVE","speaker":"B","text":"They've had a great upbringing and education.","start":5834635,"end":5836321,"confidence":0.9091279500000000179937842403887771070003509521484375},{"sentiment":"POSITIVE","speaker":"B","text":"I was a strict parent but for all the right reasons.","start":5836385,"end":5838938,"confidence":0.6813282000000000504513764099101535975933074951171875},{"sentiment":"NEGATIVE","speaker":"B","text":"I do not trust social workers.","start":5839436,"end":5840720,"confidence":0.9628910999999999997811528373858891427516937255859375},{"sentiment":"NEGATIVE","speaker":"B","text":"I will not let them near my doorstep.","start":5840816,"end":5842406,"confidence":0.7003693600000000518690512762987054884433746337890625},{"sentiment":"NEGATIVE","speaker":"B","text":"I have a friend who is a social worker and I will not associate myself with them.","start":5842807,"end":5846372,"confidence":0.92376303999999997973446852483903057873249053955078125},{"sentiment":"NEUTRAL","speaker":"A","text":"So my friend's wife she's a social worker.","start":5846436,"end":5849807,"confidence":0.85021347000000002669395371412974782288074493408203125},{"sentiment":"NEGATIVE","speaker":"A","text":"And I know it's wrong, but it's the whole stigma, the word social worker, you know what I mean?","start":5850193,"end":5857078,"confidence":0.84798779999999995826698295786627568304538726806640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":5857415,"end":5857463,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEGATIVE","speaker":"A","text":"And I've seen the destruction and chaos they've caused in many people's lives.","start":5857511,"end":5861572,"confidence":0.95923393999999995163108224005554802715778350830078125},{"sentiment":"NEGATIVE","speaker":"A","text":"I mean, I've looked at all these child abuse cases and Orkney and things that have happened, and the social workers have been to blame.","start":5861716,"end":5867976,"confidence":0.85277709999999995460484569775871932506561279296875},{"sentiment":"NEGATIVE","speaker":"A","text":"That's by the by, but what they've did to me personally, you know what I mean, Yeah, they can fuck off as far as I'm concerned.","start":5868666,"end":5876548,"confidence":0.8004772700000000185127646545879542827606201171875},{"sentiment":"NEGATIVE","speaker":"A","text":"The whole system is dead and buried and will never be resurrected in my life.","start":5876692,"end":5881879,"confidence":0.972523699999999990950527717359364032745361328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Never.","start":5882296,"end":5882633,"confidence":0.43164802000000002113466734954272396862506866455078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Can you just clarify something for me?","start":5909970,"end":5911534,"confidence":0.80843096999999997098740323053789325058460235595703125},{"sentiment":"NEUTRAL","speaker":"B","text":"You just stated that\u2014 oh, hold on.","start":5912856,"end":5914533,"confidence":0.61161060000000000425046664531691931188106536865234375},{"sentiment":"NEUTRAL","speaker":"B","text":"You said something then about like, um, if it's up to you, like about resurrecting something.","start":5918620,"end":5924478,"confidence":0.916661139999999985406020641676150262355804443359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, in relation to social work and social workers, what was that again?","start":5926560,"end":5930076,"confidence":0.77527639999999997666435547216678969562053680419921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you just repeat it?","start":5930124,"end":5930866,"confidence":0.7163189599999999490620439246413297951221466064453125},{"sentiment":"NEUTRAL","speaker":"A","text":"The only thing that's resurrected now is to speak to you about it.","start":5932243,"end":5934723,"confidence":0.8513058399999999803497985340072773396968841552734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, okay.","start":5934853,"end":5935404,"confidence":0.5817293500000000339156258633011020720005035400390625},{"sentiment":"NEGATIVE","speaker":"A","text":"Sorry, it would, it would be buried, gone.","start":5936765,"end":5939650,"confidence":0.6193138400000000043377212932682596147060394287109375},{"sentiment":"NEGATIVE","speaker":"A","text":"But I mean, you can probably hear from my tone, I'm getting so angry.","start":5941570,"end":5944120,"confidence":0.85523409999999999708819586885510943830013275146484375},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, just thinking about these people and what they've done, you know what I mean?","start":5944509,"end":5949366,"confidence":0.5142421999999999826513885636813938617706298828125},{"sentiment":"NEGATIVE","speaker":"A","text":"So many children have been scarred by this.","start":5951500,"end":5954792,"confidence":0.9616915999999999797864802530966699123382568359375},{"sentiment":"NEGATIVE","speaker":"A","text":"When I say I've lost a friend through this\u2014 yeah, I do apologise.","start":5954872,"end":5960395,"confidence":0.738547150000000041103476178250275552272796630859375},{"sentiment":"NEUTRAL","speaker":"A","text":"My condolences.","start":5960508,"end":5961150,"confidence":0.5363594000000000416861212215735577046871185302734375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, listen, that's years and years ago, but again, it's the life that could have been saved.","start":5961535,"end":5965245,"confidence":0.5159171000000000173457692653755657374858856201171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, of course.","start":5965790,"end":5966481,"confidence":0.5765856499999999495997826670645736157894134521484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Hold on, I'm just finishing up the punctuation and grammar on this and I'll read it back to you just to make sure everything's right.","start":6004804,"end":6012084,"confidence":0.77643114000000001961865336852497421205043792724609375},{"sentiment":"NEGATIVE","speaker":"B","text":"Just because we've gone over like quite a bit of the time period, so like I probably will lose the transcript on this.","start":6012581,"end":6017536,"confidence":0.6115093000000000333926664097816683351993560791015625},{"sentiment":"NEUTRAL","speaker":"B","text":"So I just want to make sure everything is crystal clear.","start":6017601,"end":6019733,"confidence":0.50402959999999996654196365852840244770050048828125},{"sentiment":"NEGATIVE","speaker":"B","text":"So I just put, not really, as I've never been in a care situation with my kids.","start":6020150,"end":6023470,"confidence":0.57592790000000004813074383491766639053821563720703125},{"sentiment":"POSITIVE","speaker":"B","text":"They had a great upbringing and education.","start":6023983,"end":6025539,"confidence":0.92426379999999996872617202825495041906833648681640625},{"sentiment":"POSITIVE","speaker":"B","text":"I was a strict parent, but for all the right reasons.","start":6025587,"end":6027639,"confidence":0.710311059999999994118979884660802781581878662109375},{"sentiment":"NEGATIVE","speaker":"B","text":"I do not trust social workers.","start":6028153,"end":6029294,"confidence":0.9628910999999999997811528373858891427516937255859375},{"sentiment":"NEGATIVE","speaker":"B","text":"I will not let them near my doorstep.","start":6029342,"end":6030803,"confidence":0.7003693600000000518690512762987054884433746337890625},{"sentiment":"NEGATIVE","speaker":"B","text":"I had a friend whose wife is a social worker and I will not associate myself with them.","start":6031189,"end":6034739,"confidence":0.9135644400000000331374394590966403484344482421875},{"sentiment":"NEGATIVE","speaker":"B","text":"I know it's wrong, but it's the whole stigma of the word social worker.","start":6035140,"end":6037967,"confidence":0.89779050000000004683187171394820325076580047607421875},{"sentiment":"NEGATIVE","speaker":"B","text":"I've seen firsthand the effects that they've had on people's lives in regards to what's happened to me and the social workers' involvement.","start":6038417,"end":6044456,"confidence":0.5578914999999999846380660528666339814662933349609375},{"sentiment":"NEGATIVE","speaker":"B","text":"They can all fuck off for as I'm concerned.","start":6044761,"end":6046721,"confidence":0.92365019999999997679651642101816833019256591796875},{"sentiment":"POSITIVE","speaker":"B","text":"The only time it is resurrected in my life is speaking to you today.","start":6047106,"end":6050785,"confidence":0.50608087000000001598465360075351782143115997314453125},{"sentiment":"NEUTRAL","speaker":"B","text":"I have buried this.","start":6051283,"end":6052021,"confidence":0.5157907600000000147844048115075565874576568603515625},{"sentiment":"NEGATIVE","speaker":"B","text":"I'm angry with what has happened.","start":6052102,"end":6053515,"confidence":0.9741428500000000045844217311241663992404937744140625},{"sentiment":"NEUTRAL","speaker":"B","text":"To not only me but every other child.","start":6053612,"end":6055800,"confidence":0.72028879999999995131787500213249586522579193115234375},{"sentiment":"NEGATIVE","speaker":"B","text":"I lost a friend because of this.","start":6056251,"end":6057361,"confidence":0.92253923000000004339682391218957491219043731689453125},{"sentiment":"NEUTRAL","speaker":"B","text":"It was a long time ago, but this is a life that could have been saved.","start":6057474,"end":6060499,"confidence":0.52728529999999995681037034955807030200958251953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yep.","start":6062076,"end":6062141,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"NEUTRAL","speaker":"B","text":"And then finally, in relation to the impact of your life, what impact has this had on your life overall, and what do you think may have been different if it had not happened?","start":6062254,"end":6070635,"confidence":0.8348082999999999476159473488223738968372344970703125},{"sentiment":"NEUTRAL","speaker":"A","text":"What could have been different?","start":6072280,"end":6073113,"confidence":0.8327099700000000215283080251538194715976715087890625},{"sentiment":"POSITIVE","speaker":"A","text":"Well, hopefully nothing could have been different because I love the life I've got now.","start":6074820,"end":6079053,"confidence":0.96135724000000000177834635906037874519824981689453125},{"sentiment":"NEUTRAL","speaker":"A","text":"But I could have left.","start":6082177,"end":6082848,"confidence":0.6892146500000000397534449803060851991176605224609375},{"sentiment":"NEUTRAL","speaker":"A","text":"I could have been deprived of an education, and that's so important.","start":6082897,"end":6090541,"confidence":0.462393459999999978382589915781863965094089508056640625},{"sentiment":"POSITIVE","speaker":"A","text":"But because of my strong will, I mean, I've got a cracking job.","start":6093600,"end":6097295,"confidence":0.89272505000000001995630327655817382037639617919921875},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm in a senior management role now.","start":6097343,"end":6098796,"confidence":0.88055859999999996912123378933756612241268157958984375},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm on 80 grand a year, you know what I mean?","start":6099118,"end":6101991,"confidence":0.71046609999999998930064748492441140115261077880859375},{"sentiment":"POSITIVE","speaker":"A","text":"That's fantastic.","start":6102104,"end":6102814,"confidence":0.97070369999999994714556805774918757379055023193359375},{"sentiment":"NEUTRAL","speaker":"A","text":"I own my house, I've got cracking cars, and I don't want for nothing, and this is not about money, not about money at all.","start":6103139,"end":6110063,"confidence":0.45346140000000001446522901460411958396434783935546875},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":6110402,"end":6110611,"confidence":0.493618669999999981623517442130832932889461517333984375},{"sentiment":"NEUTRAL","speaker":"A","text":"But that's what the care system has done for me.","start":6111659,"end":6113223,"confidence":0.6636784000000000016683543435647152364253997802734375},{"sentiment":"POSITIVE","speaker":"A","text":"That's me that's done that for me, and only me.","start":6113352,"end":6116513,"confidence":0.61516654000000003943426918340264819562435150146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"That was the path I took when I turned 20, when I left Edinburgh, and I've done it mainly to prove my family wrong.","start":6117787,"end":6126333,"confidence":0.58834140000000001435864760424010455608367919921875},{"sentiment":"NEUTRAL","speaker":"B","text":"It's actually astounding how much spite can be such a motivating factor.","start":6135322,"end":6140519,"confidence":0.427028569999999996209538721814169548451900482177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Honestly, you've no idea.","start":6141150,"end":6142608,"confidence":0.528420749999999994628296917653642594814300537109375},{"sentiment":"NEUTRAL","speaker":"A","text":"I just didn't want to become a statistic, to be honest with you.","start":6149136,"end":6151236,"confidence":0.4971977499999999938751216177479363977909088134765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":6151600,"end":6151716,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"POSITIVE","speaker":"B","text":"So I just put, well, hopefully nothing but Nothing could have been different as I love the life I have right now, but I was deprived of an education, which is incredibly important.","start":6157244,"end":6190996,"confidence":0.7388612599999999641653403159580193459987640380859375},{"sentiment":"POSITIVE","speaker":"B","text":"However, because of my strict regime, I have done so well for myself.","start":6191349,"end":6194769,"confidence":0.94669217000000005501902933247038163244724273681640625},{"sentiment":"POSITIVE","speaker":"B","text":"I have a cracking job, nice cars, and a wonderful family.","start":6194866,"end":6197917,"confidence":0.98364039999999997032631426918669603765010833740234375},{"sentiment":"POSITIVE","speaker":"B","text":"This is all due to me, my actions, and my determination.","start":6198254,"end":6201417,"confidence":0.63286849999999994498267597009544260799884796142578125},{"sentiment":"NEUTRAL","speaker":"B","text":"I wanted to prove everyone wrong and prevent it being another statistic.","start":6201850,"end":6205816,"confidence":0.61227125000000004462208380573429167270660400390625},{"sentiment":"POSITIVE","speaker":"B","text":"Yep, spot on.","start":6206443,"end":6208016,"confidence":0.54538034999999995822150822277762927114963531494140625},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm just going to answer some questions now, which is just in relation to, for me, um, Do you know if there's any letters, photographs, reports, inquiry evidence, apologies, decisions, or previous correspondence made to support any evidence and supporting information what you've given today?","start":6210989,"end":6244900,"confidence":0.87565539999999997267110529719502665102481842041015625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, nothing at all.","start":6244950,"end":6246630,"confidence":0.58648480000000002831939127645455300807952880859375},{"sentiment":"POSITIVE","speaker":"A","text":"That's fine.","start":6246630,"end":6247590,"confidence":0.62647339999999995807655750468256883323192596435546875},{"sentiment":"NEUTRAL","speaker":"B","text":"No, nothing.","start":6247590,"end":6249310,"confidence":0.51980579999999998452864247155957855284214019775390625},{"sentiment":"NEUTRAL","speaker":"B","text":"Could any sibling, former resident, relative, friend, or professional provide a supporting statement?","start":6249310,"end":6254320,"confidence":0.909311699999999945021045277826488018035888671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, no, nobody, nobody was here.","start":6255410,"end":6258130,"confidence":0.5510534000000000265373500951682217419147491455078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, nobody was here.","start":6258130,"end":6259630,"confidence":0.5232031999999999793971028339001350104808807373046875},{"sentiment":"NEGATIVE","speaker":"A","text":"And, and I say because it's a taboo subject, you're not exactly going to come out homeless, started donating to your mum, you've been abused, are you?","start":6259630,"end":6264870,"confidence":0.752187970000000039050291888997890055179595947265625},{"sentiment":"NEUTRAL","speaker":"B","text":"No, of course not.","start":6264870,"end":6266490,"confidence":0.474833820000000017547137076689978130161762237548828125},{"sentiment":"NEUTRAL","speaker":"B","text":"So now it's just in relation to previous claims, application, or payments.","start":6266490,"end":6269970,"confidence":0.76515500000000002955857780762016773223876953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Have you previously made any civil claim, um, criminal injuries claim, a redress application, a complaint, police report, increase statement, or claim to any other scheme about this abuse?","start":6269970,"end":6281610,"confidence":0.58826190000000000424051904701627790927886962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"What you said, you're the first person I've talked about it in 40-odd years, so you're very privileged, I'll tell you.","start":6281610,"end":6286970,"confidence":0.50839489999999998293134240157087333500385284423828125},{"sentiment":"NEUTRAL","speaker":"B","text":"Oh yeah, very much.","start":6287450,"end":6288430,"confidence":0.61115766000000004698478051068377681076526641845703125},{"sentiment":"POSITIVE","speaker":"B","text":"I do feel very much So you've actually done such a fantastic job, if I'm being honest with you, Richard.","start":6288430,"end":6292964,"confidence":0.95634779999999997013304664505994878709316253662109375},{"sentiment":"POSITIVE","speaker":"B","text":"Like, this is something more obviously is a very distressing and traumatic thing to speak about, but you've been able to conduct yourself very eloquently and also express yourself and give such detailed description that, like, I know this might sound a bit crazy, but like, I'm actually looking forward to drafting this statement up because you've just provided so much information.","start":6293092,"end":6315161,"confidence":0.48948318000000001770644075804739259183406829833984375},{"sentiment":"POSITIVE","speaker":"B","text":"It's just going to be easy.","start":6315226,"end":6316139,"confidence":0.7934229999999999893844915277441032230854034423828125},{"sentiment":"POSITIVE","speaker":"B","text":"I'm going to be able to fly through this.","start":6316187,"end":6317886,"confidence":0.77578469999999999373585524153895676136016845703125},{"sentiment":"POSITIVE","speaker":"B","text":"So again, I am glad that you've been able to finally speak about this and be a little bit open.","start":6318720,"end":6326414,"confidence":0.94270324999999999260325012073735706508159637451171875},{"sentiment":"NEUTRAL","speaker":"B","text":"And obviously, as you stated, we're here to try and get you the recognition and also the acknowledgement and apology, what you do deserve.","start":6326624,"end":6334236,"confidence":0.4955769500000000160611079991213046014308929443359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Obviously, I know you stated that you haven't got any interest in relation to the money, but from what I can tell you now, that looking from our system and looking at provisional value of obviously your records, the statement what you've given today, you're estimated at a level 5.","start":6334609,"end":6354760,"confidence":0.67800830000000000818971557237091474235057830810546875},{"sentiment":"NEUTRAL","speaker":"B","text":"So that's anywhere between \u00a380,000 to \u00a3100,000.","start":6354760,"end":6358210,"confidence":0.87994369999999999532036554228398017585277557373046875},{"sentiment":"NEUTRAL","speaker":"B","text":"But that's obviously\u2014 I can't say for right now that that's a guaranteed figure.","start":6358540,"end":6363450,"confidence":0.57638350000000004857980684391804970800876617431640625},{"sentiment":"NEUTRAL","speaker":"B","text":"But that is something what we believe that this level is going to be at.","start":6364900,"end":6369810,"confidence":0.85165400000000002211919536421191878616809844970703125},{"sentiment":"NEUTRAL","speaker":"B","text":"But it will all be down to the Scottish Redress Panel.","start":6370040,"end":6372540,"confidence":0.8397957700000000524909182786359451711177825927734375},{"sentiment":"NEUTRAL","speaker":"A","text":"In relation to that anyway?","start":6372570,"end":6374190,"confidence":0.84657590000000004781810503118322230875492095947265625},{"sentiment":"NEGATIVE","speaker":"A","text":"It doesn't excite me.","start":6374190,"end":6375750,"confidence":0.96864229999999995612824932322837412357330322265625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, of course not.","start":6375750,"end":6377900,"confidence":0.474833820000000017547137076689978130161762237548828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Maybe 40 years ago it might have, you know what I mean?","start":6378070,"end":6379960,"confidence":0.81546010000000002104769691868568770587444305419921875},{"sentiment":"NEGATIVE","speaker":"A","text":"But now I don't give a shit, really.","start":6380010,"end":6383180,"confidence":0.75789779999999995485637782621779479086399078369140625},{"sentiment":"NEUTRAL","speaker":"A","text":"I think what\u2014 you've no idea how this has made me feel now, just be talking to you.","start":6383690,"end":6388930,"confidence":0.5810104000000000379344555767602287232875823974609375},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm not going to go run and speak to my wife when I go back home, but I think through time I might.","start":6389050,"end":6394480,"confidence":0.71571810000000002371933760514366440474987030029296875},{"sentiment":"NEUTRAL","speaker":"B","text":"I might do that.","start":6394530,"end":6396770,"confidence":0.767580029999999968737256494932807981967926025390625},{"sentiment":"NEUTRAL","speaker":"B","text":"I think it's one of those, I think now, like, not only for this for you isn't mainly to get anything back is in form of a compensation.","start":6396770,"end":6404516,"confidence":0.7248121499999999883812051848508417606353759765625},{"sentiment":"POSITIVE","speaker":"B","text":"I feel as though this is perfect for you in regards to your closure.","start":6404950,"end":6408691,"confidence":0.94557849999999998846789139861357398331165313720703125},{"sentiment":"POSITIVE","speaker":"B","text":"I feel like now that you've been able to take a detailed account of what happened and to\u2014 obviously it's a bit easier speaking to me today because you can't put a name to my face.","start":6409124,"end":6420203,"confidence":0.5029190999999999522884763791807927191257476806640625},{"sentiment":"NEGATIVE","speaker":"B","text":"No, sorry, you can't put a face to my name.","start":6420363,"end":6422226,"confidence":0.6974424999999999652544602213311009109020233154296875},{"sentiment":"NEUTRAL","speaker":"B","text":"So yeah, it's one of those where like you probably would feel a bit more comfortable to speaking about it and being able to talk.","start":6422354,"end":6429560,"confidence":0.62593310000000002002451537919114343822002410888671875},{"sentiment":"POSITIVE","speaker":"B","text":"And obviously, as I said, I'm very grateful for you to be able to do that, not only just for obviously my job and being able to do this for you, but also I'm thankful that you've done it for not for yourself really, because I feel as though this would be the start of something for you where you'd be able to\u2014 Well, a bit interesting.","start":6429560,"end":6446530,"confidence":0.95537780000000005475868647408788092434406280517578125},{"sentiment":"NEGATIVE","speaker":"A","text":"I mean, to be honest with you, I don't think anybody's ever going to be alive that's caused any of this, and I don't think any repercussions is ever going to happen to these guys.","start":6447040,"end":6456600,"confidence":0.91766519999999995871320379592361859977245330810546875},{"sentiment":"NEUTRAL","speaker":"A","text":"And I've accepted that, you know what I mean.","start":6457043,"end":6458537,"confidence":0.68732570000000003940243686884059570729732513427734375},{"sentiment":"POSITIVE","speaker":"A","text":"But I think what makes me happy is that the government has realised there's been a problem.","start":6460160,"end":6465077,"confidence":0.84144633999999995932483898286591283977031707763671875},{"sentiment":"NEUTRAL","speaker":"A","text":"[Speaker] Of course.","start":6465077,"end":6465960,"confidence":0.826923199999999969378450259682722389698028564453125},{"sentiment":"NEUTRAL","speaker":"A","text":"[Speaker] A bit late, but I mean, hopefully now the kids that are going on my journey, you know what I mean, that's what it is, it's been my journey, they'll get the care that they need and thrive, you know what I mean, that I never got.","start":6465960,"end":6480329,"confidence":0.52688164000000003994728103862144052982330322265625},{"sentiment":"NEUTRAL","speaker":"A","text":"And that matters.","start":6481705,"end":6482462,"confidence":0.6415802999999999922664528639870695769786834716796875},{"sentiment":"POSITIVE","speaker":"B","text":"Believe me, that matters.","start":6482730,"end":6484190,"confidence":0.7692963999999999913370629656128585338592529296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Of course.","start":6484190,"end":6484690,"confidence":0.5551795999999999953189444568124599754810333251953125},{"sentiment":"POSITIVE","speaker":"B","text":"And you've done an absolute fantastic job in raising your family as well, especially considering everything what you've been through.","start":6484690,"end":6490140,"confidence":0.9579243699999999694938423999701626598834991455078125},{"sentiment":"POSITIVE","speaker":"B","text":"Obviously, something you should be very, very proud of what you've managed to do.","start":6490230,"end":6493940,"confidence":0.92372054000000003437520490479073487222194671630859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":6494330,"end":6494470,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"POSITIVE","speaker":"A","text":"I suppose if anything, I can thank for what happened to me for that.","start":6494470,"end":6497470,"confidence":0.76478195000000004366569328340119682252407073974609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":6497470,"end":6498570,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"In a perverse kind of way.","start":6498570,"end":6500220,"confidence":0.60225399999999995603872093852260150015354156494140625},{"sentiment":"POSITIVE","speaker":"B","text":"Well, really, it's more of thanking yourself that you was able to have that mental fortitude to be able to tell yourself that you've got a plan I'm going to stick with it and I'm going to show everyone that obviously you deserve better.","start":6500610,"end":6512721,"confidence":0.74613640000000003293934014436672441661357879638671875},{"sentiment":"POSITIVE","speaker":"B","text":"And you did get better, then that was all from your own doing.","start":6513266,"end":6517086,"confidence":0.768944559999999999178044163272716104984283447265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Like, you became\u2014 obviously, um, without, um, sounding a bit too much like\u2014 at the end of the day, um, you, you are older than me, but you became your own, your own man essentially at that time.","start":6517214,"end":6527484,"confidence":0.77518165000000005537827973967068828642368316650390625},{"sentiment":"NEUTRAL","speaker":"B","text":"No guidance, nothing at all.","start":6527629,"end":6529602,"confidence":0.50486050000000004533973196885199286043643951416015625},{"sentiment":"NEGATIVE","speaker":"B","text":"And a lot of people within this Scottish region has not been able to do that.","start":6529795,"end":6534834,"confidence":0.61199455999999996524962853072793222963809967041015625},{"sentiment":"NEUTRAL","speaker":"B","text":"And I can is that right?","start":6534914,"end":6535990,"confidence":0.62727089999999996461355067367549054324626922607421875},{"sentiment":"NEUTRAL","speaker":"B","text":"I can imagine.","start":6536720,"end":6537860,"confidence":0.6247310999999999836518327356316149234771728515625},{"sentiment":"NEGATIVE","speaker":"B","text":"Yeah, it could have gone a lot worse.","start":6538140,"end":6540080,"confidence":0.91753790000000001736424337650532834231853485107421875},{"sentiment":"POSITIVE","speaker":"B","text":"You've probably got one of the best outcomes I've ever seen so far coming from this.","start":6540080,"end":6546160,"confidence":0.98033340000000002145696953448350541293621063232421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":6546180,"end":6546860,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"POSITIVE","speaker":"B","text":"Which in a little way, obviously, you probably may feel a little bit lucky from the outcome.","start":6546860,"end":6551740,"confidence":0.64805889999999999329105548895313404500484466552734375},{"sentiment":"POSITIVE","speaker":"A","text":"I do, I do, yeah, I do.","start":6551740,"end":6554640,"confidence":0.5134012999999999493638824787922203540802001953125},{"sentiment":"NEUTRAL","speaker":"A","text":"And as I say, if I had done education at school and I'd done mainstream school, I don't know where I would be.","start":6555060,"end":6560180,"confidence":0.56575036000000000768750396673567593097686767578125},{"sentiment":"NEUTRAL","speaker":"A","text":"I'd probably be still in Edinburgh.","start":6560180,"end":6561260,"confidence":0.81930689999999994910240275203250348567962646484375},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know.","start":6561300,"end":6562420,"confidence":0.56667310000000004066578185302205383777618408203125},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know.","start":6562420,"end":6562940,"confidence":0.56667310000000004066578185302205383777618408203125},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't even want to think what happened then, you know.","start":6563480,"end":6566100,"confidence":0.86988969999999998794493194509414024651050567626953125},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, it didn't happen, and what did happen I've had to deal with, and again, I've done a bloody good job of it.","start":6566100,"end":6572310,"confidence":0.448070259999999997990727251817588694393634796142578125},{"sentiment":"NEUTRAL","speaker":"B","text":"I know I have.","start":6572540,"end":6573630,"confidence":0.6445688000000000528189048054628074169158935546875},{"sentiment":"POSITIVE","speaker":"B","text":"You've done a fantastic job, I must admit, honestly.","start":6573840,"end":6576000,"confidence":0.96251929999999996656612211154424585402011871337890625},{"sentiment":"POSITIVE","speaker":"B","text":"Thank you.","start":6576000,"end":6577080,"confidence":0.8529649999999999732125388618442229926586151123046875},{"sentiment":"NEUTRAL","speaker":"B","text":"So we're literally just near the last few questions now, yeah, and we should be able to fly through.","start":6577080,"end":6582210,"confidence":0.50521724999999995109334349763230420649051666259765625},{"sentiment":"NEUTRAL","speaker":"B","text":"But just in relation to that past question, what I asked, did you receive any payment, apology, settlement, or decision, or any signed waivers waiver or discharge, and do you have any copies?","start":6582500,"end":6591918,"confidence":0.86534440000000001358415602226159535348415374755859375},{"sentiment":"NEUTRAL","speaker":"B","text":"Nope, nothing at all.","start":6592373,"end":6593333,"confidence":0.601318360000000051712731874431483447551727294921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Nothing.","start":6593577,"end":6594000,"confidence":0.51820666000000004114411922273575328290462493896484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Nope.","start":6594309,"end":6594455,"confidence":0.48655769999999998187689698170288465917110443115234375},{"sentiment":"NEUTRAL","speaker":"B","text":"So now it's just for the reason for applying.","start":6594959,"end":6596228,"confidence":0.78425204999999997834692067044670693576335906982421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Why are you applying to the Scottish Readjust Scheme, and what would you like to come from telling your storey today?","start":6597520,"end":6602058,"confidence":0.8927581300000000386063447876949794590473175048828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Education.","start":6604696,"end":6605248,"confidence":0.66585850000000001980282604563399218022823333740234375},{"sentiment":"NEUTRAL","speaker":"A","text":"But I think, I think that's out there already.","start":6606173,"end":6607552,"confidence":0.78827020000000003197015985278994776308536529541015625},{"sentiment":"NEUTRAL","speaker":"A","text":"I think that's why they've created this scheme.","start":6607617,"end":6609354,"confidence":0.6193030999999999952621010379516519606113433837890625},{"sentiment":"NEGATIVE","speaker":"A","text":"I think whoever reads this, I don't think they'll be shocked by it because they'll have read a lot worse.","start":6611384,"end":6615664,"confidence":0.84905980000000003116156221949495375156402587890625},{"sentiment":"NEUTRAL","speaker":"A","text":"But now is the time to do it.","start":6618235,"end":6620983,"confidence":0.52062920000000001419238060407224111258983612060546875},{"sentiment":"NEUTRAL","speaker":"A","text":"You just\u2014 I just say nobody can be punished for this, but it's just the time, you know what I mean?","start":6621112,"end":6629694,"confidence":0.515949369999999962743686410249210894107818603515625},{"sentiment":"NEGATIVE","speaker":"A","text":"If you had spoke to me 2 years ago, I would have told you piss off, absolutely no chance, you know what I mean?","start":6630289,"end":6634186,"confidence":0.80290680000000003158078243359341286122798919677734375},{"sentiment":"NEUTRAL","speaker":"A","text":"But the time in my life now, I'm nearly 60, you know what I mean?","start":6634397,"end":6637441,"confidence":0.73562545000000001405027205692022107541561126708984375},{"sentiment":"POSITIVE","speaker":"A","text":"And I feel now I should, and it's just time.","start":6637636,"end":6641328,"confidence":0.642967300000000019366552805877290666103363037109375},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, the time is right.","start":6641430,"end":6642656,"confidence":0.6884616599999999753123347545624710619449615478515625},{"sentiment":"POSITIVE","speaker":"A","text":"It really is right to do that.","start":6643221,"end":6644609,"confidence":0.62619579999999996910986510556540451943874359130859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, and it should be.","start":6644980,"end":6645706,"confidence":0.6405442999999999553750740233226679265499114990234375},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, I should be shouting it from the roof.","start":6645803,"end":6647772,"confidence":0.58685905000000004871907322012702934443950653076171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":6648385,"end":6648579,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"In a strange kind of way, you know what I mean?","start":6648885,"end":6651641,"confidence":0.6982161000000000061760374592267908155918121337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"But\u2014 The next question would be, what would an acknowledgement mean to you, Richard?","start":6651886,"end":6696130,"confidence":0.892361460000000050740709411911666393280029296875},{"sentiment":"NEGATIVE","speaker":"A","text":"I think now it'd be pretty much meaningless, to be honest with you.","start":6697543,"end":6702055,"confidence":0.66925069999999997616413338619167916476726531982421875},{"sentiment":"NEUTRAL","speaker":"A","text":"It's like the horse is bolted, you know what I mean, after the steel door's been left open.","start":6702135,"end":6705636,"confidence":0.56504900000000002346922656215610913932323455810546875},{"sentiment":"NEGATIVE","speaker":"A","text":"It's happened because none of the people\u2014 again, none of the people involved will ever have a repercussion of what they've done.","start":6706149,"end":6715029,"confidence":0.676378900000000005121592039358802139759063720703125},{"sentiment":"NEGATIVE","speaker":"A","text":"So they can stand on the highest hill in the world and shout, \"I'm sorry, Richard.\" I just laugh at them, you know what I mean?","start":6718339,"end":6725296,"confidence":0.444407759999999985023322324195760302245616912841796875},{"sentiment":"NEGATIVE","speaker":"A","text":"Because it's somebody apologising that hasn't been through that, that hasn't, I'm presuming, you know what I mean, they're just reading my storey.","start":6729172,"end":6736432,"confidence":0.5160622599999999948749973555095493793487548828125},{"sentiment":"NEUTRAL","speaker":"A","text":"And that's what it is, it's my life they're reading.","start":6737239,"end":6739302,"confidence":0.58948860000000002923314923464204184710979461669921875},{"sentiment":"NEUTRAL","speaker":"A","text":"So I think it'd be kind of, I don't think they should apologise on behalf of somebody else.","start":6740058,"end":6745915,"confidence":0.62365097000000002669395371412974782288074493408203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Else, but somebody has to take ownership from it.","start":6746205,"end":6748081,"confidence":0.7733746999999999705011077821836806833744049072265625},{"sentiment":"NEUTRAL","speaker":"B","text":"I understand that.","start":6748391,"end":6749223,"confidence":0.64772739999999995319512891001068055629730224609375},{"sentiment":"NEGATIVE","speaker":"B","text":"But it is meaningless now.","start":6779016,"end":6779946,"confidence":0.732938050000000007599965101690031588077545166015625},{"sentiment":"NEGATIVE","speaker":"B","text":"It is meaningless now, to be honest with you.","start":6780299,"end":6782176,"confidence":0.58221069999999996991135731150279752910137176513671875},{"sentiment":"NEGATIVE","speaker":"B","text":"It's happened now, and none of the people who were responsible will ever be accountable.","start":6782224,"end":6786139,"confidence":0.91425089999999997747437419093330390751361846923828125},{"sentiment":"NEUTRAL","speaker":"B","text":"You can stand on the highest hill and shout, sorry Richard, I would just laugh at that.","start":6786572,"end":6789604,"confidence":0.5075372000000000216601847569108940660953521728515625},{"sentiment":"NEUTRAL","speaker":"B","text":"I would understand that.","start":6790085,"end":6790823,"confidence":0.6973135999999999778964365759748034179210662841796875},{"sentiment":"NEGATIVE","speaker":"B","text":"I understand that someone has to take ownership, but those responsible will never face the consequences.","start":6791048,"end":6795283,"confidence":0.71474559999999998094466491238563321530818939208984375},{"sentiment":"NEGATIVE","speaker":"A","text":"Yep, yeah, it's too late.","start":6795861,"end":6797481,"confidence":0.49537379999999997526316519724787212908267974853515625},{"sentiment":"NEGATIVE","speaker":"A","text":"It's far too late to be doing this, something that happened all these years ago.","start":6797658,"end":6800807,"confidence":0.8562486000000000263554511548136360943317413330078125},{"sentiment":"NEUTRAL","speaker":"B","text":"And finally, is there anything else you want Rejoice Scotland to understand about what happened or the harm that you have lived with?","start":6810896,"end":6816728,"confidence":0.496785819999999989082795082140364684164524078369140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Again, I revert back to the previous question.","start":6818754,"end":6820597,"confidence":0.8630912299999999870436795390560291707515716552734375},{"sentiment":"NEUTRAL","speaker":"A","text":"What are they going to do with it?","start":6821102,"end":6822195,"confidence":0.84683900000000000840572056404198519885540008544921875},{"sentiment":"NEGATIVE","speaker":"A","text":"Ken, are they going to say, oh, we're so sorry?","start":6823340,"end":6824840,"confidence":0.5793730999999999742300360594526864588260650634765625},{"sentiment":"NEGATIVE","speaker":"A","text":"Hear it again, it's just bollocks as far as I'm concerned, you know.","start":6824880,"end":6828720,"confidence":0.8568635000000000001563194018672220408916473388671875},{"sentiment":"NEGATIVE","speaker":"A","text":"I mean, somebody who's in their 30s and their 40s trying to deal with something that happened 30 years ago, it's\u2014 they're doing it as a job.","start":6828720,"end":6835340,"confidence":0.495446439999999987957579605790670029819011688232421875},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, Ken, they, they don't care.","start":6836060,"end":6838660,"confidence":0.5102710999999999774701109345187433063983917236328125},{"sentiment":"NEUTRAL","speaker":"A","text":"They'll go to bed tonight and they'll sleep no problem.","start":6838660,"end":6840860,"confidence":0.4984031300000000275218781098374165594577789306640625},{"sentiment":"NEUTRAL","speaker":"A","text":"What happened to me, they, you know, I mean, it's just a job to them, that's all it is.","start":6840960,"end":6845080,"confidence":0.66491895999999994781859413706115446984767913818359375},{"sentiment":"NEGATIVE","speaker":"A","text":"They've not experienced what I've went through, and for them to try and\u2014 and then for them to try and do something about that now, well As I say, it's too late.","start":6845080,"end":6852867,"confidence":0.5502702999999999899927161095547489821910858154296875},{"sentiment":"NEGATIVE","speaker":"A","text":"Far too late.","start":6853509,"end":6854101,"confidence":0.6724143000000000203186800717958249151706695556640625},{"sentiment":"NEGATIVE","speaker":"A","text":"And again, I think that's just a bit of resentment on my behalf there.","start":6855962,"end":6858577,"confidence":0.785060300000000044207126848050393164157867431640625},{"sentiment":"NEUTRAL","speaker":"B","text":"[Speaker] Yeah.","start":6858577,"end":6859288,"confidence":0.79770070000000004029061528854072093963623046875},{"sentiment":"NEUTRAL","speaker":"B","text":"So again, I refer back to the previous question.","start":6888980,"end":6891125,"confidence":0.8636443000000000314031467496533878147602081298828125},{"sentiment":"NEUTRAL","speaker":"B","text":"What can you do about it?","start":6891190,"end":6892029,"confidence":0.79031664000000001468748678234987892210483551025390625},{"sentiment":"NEGATIVE","speaker":"B","text":"You can say sorry, but it means nothing.","start":6892142,"end":6894271,"confidence":0.7887214000000000169166014529764652252197265625},{"sentiment":"NEGATIVE","speaker":"B","text":"A load of bollocks for them to now only start trying to do something about it.","start":6894416,"end":6898256,"confidence":0.886681559999999979737594912876375019550323486328125},{"sentiment":"NEGATIVE","speaker":"B","text":"It's too late.","start":6898369,"end":6899095,"confidence":0.67313933000000003570306716937921009957790374755859375},{"sentiment":"NEGATIVE","speaker":"B","text":"Again, this may just be, just be my resentment on behalf of the care system.","start":6899433,"end":6904379,"confidence":0.7778205000000000257642795986612327396869659423828125},{"sentiment":"NEGATIVE","speaker":"B","text":"Those that are meant to care have failed.","start":6911735,"end":6913641,"confidence":0.75871020000000000127471366795361973345279693603515625},{"sentiment":"NEUTRAL","speaker":"B","text":"I just added that.","start":6921299,"end":6924599,"confidence":0.76594364999999997589696931754588149487972259521484375},{"sentiment":"NEUTRAL","speaker":"B","text":"So finally, Richard, it's just a closing\u2014 well, a closing and welfare cheque.","start":6925469,"end":6928619,"confidence":0.74590707000000000537198729944066144526004791259765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Is there anything important that we have not covered our wording that you wanted to handle correctly?","start":6929040,"end":6933041,"confidence":0.52449369999999995162198729303781874477863311767578125},{"sentiment":"POSITIVE","speaker":"A","text":"No, no, you've been absolutely fantastic.","start":6933836,"end":6936058,"confidence":0.895974339999999980221900841570459306240081787109375},{"sentiment":"POSITIVE","speaker":"B","text":"You've delivered this like absolutely fantastic.","start":6936204,"end":6938215,"confidence":0.9597900999999999793743654663558118045330047607421875},{"sentiment":"NEUTRAL","speaker":"B","text":"How are you feeling after discussing this, and do you feel safe to end the call?","start":6949490,"end":6952362,"confidence":0.8719302399999999675372919227811507880687713623046875},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, yeah, no, no, I'm not\u2014 I feel good actually.","start":6953362,"end":6956169,"confidence":0.91243320000000005531859414986683987081050872802734375},{"sentiment":"POSITIVE","speaker":"A","text":"I feel good.","start":6956542,"end":6956878,"confidence":0.9670381999999999589334720440092496573925018310546875},{"sentiment":"NEUTRAL","speaker":"A","text":"I feel, and yeah, it's your job, I feel you've listened and you've extracted the right information.","start":6957359,"end":6962582,"confidence":0.63340589999999996617674469234771095216274261474609375},{"sentiment":"NEUTRAL","speaker":"A","text":"You know what I mean?","start":6963576,"end":6963880,"confidence":0.67174845999999999168750264288973994553089141845703125},{"sentiment":"NEUTRAL","speaker":"A","text":"You're not a robot.","start":6964217,"end":6965066,"confidence":0.6254865499999999745028844699845649302005767822265625},{"sentiment":"POSITIVE","speaker":"A","text":"You're, yeah, yeah, I feel you've got compassion behind you.","start":6965354,"end":6969104,"confidence":0.61255610000000004777831463798065669834613800048828125},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, it's made this whole process far easier.","start":6969985,"end":6972389,"confidence":0.91578689999999995929869101018994115293025970458984375},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, we're here to try and get the best possible outcome for you.","start":6973190,"end":6976539,"confidence":0.7899621999999999477637402378604747354984283447265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, yeah.","start":6976635,"end":6977324,"confidence":0.493536470000000004887397153652273118495941162109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Obviously most of the time, um, you're not alone being the one who, but with saying like the money means nothing like a lot of people feel the same.","start":6977452,"end":6986318,"confidence":0.5788413999999999504098013858310878276824951171875},{"sentiment":"NEUTRAL","speaker":"B","text":"And it is, yeah, it is more obviously the acknowledgement and the more of the panel admitting fault and taking accountability more than anything.","start":6986495,"end":6996758,"confidence":0.72838630000000004205418235869728960096836090087890625},{"sentiment":"NEUTRAL","speaker":"A","text":"I think they've done that already by creating this system.","start":6997433,"end":7000645,"confidence":0.652994749999999957168483888381160795688629150390625},{"sentiment":"NEGATIVE","speaker":"A","text":"They know there's been problems, you know what I mean?","start":7001529,"end":7003697,"confidence":0.555908300000000021867663235752843320369720458984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":7004083,"end":7004581,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEGATIVE","speaker":"A","text":"But to the extent I don't think they do, and I don't think they ever will know.","start":7004661,"end":7007504,"confidence":0.52182454000000000338133077093516476452350616455078125},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't think you'll speak to half the people involved to be honest with you.","start":7007937,"end":7010870,"confidence":0.62608980000000002963389533761073835194110870361328125},{"sentiment":"NEGATIVE","speaker":"A","text":"A lot of them have been dead by now, so you have no idea the true extent.","start":7011350,"end":7015690,"confidence":0.6323301999999999534196604145108722150325775146484375},{"sentiment":"NEGATIVE","speaker":"A","text":"This is just a statistics exercise for them, that's all this is.","start":7015690,"end":7019000,"confidence":0.48044629999999999281357077052234672009944915771484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, and we're gonna\u2014 when it comes in next year, there's also going to be the Church of England scheme, so really, yeah, so it's going to be even much.","start":7019310,"end":7027720,"confidence":0.595827340000000038600092011620290577411651611328125},{"sentiment":"NEGATIVE","speaker":"B","text":"And with the Scotland one, obviously the storeys that have been detailed to us so far, obviously quite traumatic, I imagine, just not only for the people to have experienced it, but just even ourselves, just to hear anything.","start":7028330,"end":7043460,"confidence":0.8335521999999999653852000847109593451023101806640625},{"sentiment":"NEGATIVE","speaker":"B","text":"It is a shocking thing.","start":7043560,"end":7044560,"confidence":0.74410986999999995106236383435316383838653564453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":7045260,"end":7045940,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"With the individually assessed Scottish redress applications, you get that, you get \u00a3100,000 because obviously, because they understand the severity of what's going on.","start":7045940,"end":7054620,"confidence":0.58586543999999995957495002585346810519695281982421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":7054620,"end":7055400,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"With the Church of England scheme, it's \u00a3600,000.","start":7055400,"end":7059600,"confidence":0.86017980000000004991989044356159865856170654296875},{"sentiment":"NEUTRAL","speaker":"B","text":"So it shows you.","start":7059600,"end":7061420,"confidence":0.66265110000000004841780310016474686563014984130859375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, exactly.","start":7061420,"end":7062260,"confidence":0.5121255000000000112692077891551889479160308837890625},{"sentiment":"NEGATIVE","speaker":"B","text":"It shows you how severe basically that's going to be.","start":7062260,"end":7064476,"confidence":0.82572959999999995250874462726642377674579620361328125},{"sentiment":"NEUTRAL","speaker":"B","text":"So obviously that's something more.","start":7065300,"end":7067048,"confidence":0.65449619999999997244088945080875419080257415771484375},{"sentiment":"NEGATIVE","speaker":"B","text":"At the end of the day, the role, what we're doing here, it's the job satisfaction obviously outweighs the storeys that we hear because what we know is that we're obviously doing a job to try and make, trying to give closure to a part of your life, which obviously is very troubling.","start":7069150,"end":7086429,"confidence":0.69153070000000005368434585761860944330692291259765625},{"sentiment":"NEUTRAL","speaker":"B","text":"And obviously if we're able to get you any compensation in relation to that, Brilliant.","start":7087350,"end":7091400,"confidence":0.578241400000000016490275811520405113697052001953125},{"sentiment":"NEUTRAL","speaker":"B","text":"But obviously, yeah, it's just a bonus on top of it.","start":7091400,"end":7095200,"confidence":0.571794750000000018275159163749776780605316162109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, more than anything, what we found is that the people who we're speaking to, they'd rather obviously know for sure that they're going to get this form of acknowledgement and to know that someone's being held accountable for it.","start":7095200,"end":7107500,"confidence":0.661204759999999946984416965278796851634979248046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, yeah.","start":7107500,"end":7108500,"confidence":0.493536470000000004887397153652273118495941162109375},{"sentiment":"NEUTRAL","speaker":"B","text":"And so is there someone you can contact for support, or would you like any support service details?","start":7108500,"end":7112800,"confidence":0.87231873999999998137155898803030140697956085205078125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I've got\u2014 I'm gonna meet a couple of colleagues now down at the bar.","start":7112800,"end":7115000,"confidence":0.83379996000000000666574351271265186369419097900390625},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm gonna have a gin and tonic.","start":7115000,"end":7115980,"confidence":0.59626199999999995871036162498057819902896881103515625},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm gonna go Chinese tonight.","start":7116200,"end":7117550,"confidence":0.5225921000000000038454572859336622059345245361328125},{"sentiment":"POSITIVE","speaker":"A","text":"I'm over in Ireland on business, so yeah, I'm absolutely fine.","start":7117550,"end":7120950,"confidence":0.87760925000000000739674987926264293491840362548828125},{"sentiment":"NEGATIVE","speaker":"A","text":"But certainly I'll probably not sleep much tonight either, but again, that's just standard for me.","start":7120950,"end":7125760,"confidence":0.589257499999999989626076057902537286281585693359375},{"sentiment":"NEUTRAL","speaker":"A","text":"And but all told, no, I'm not gonna jump off the windowsill.","start":7126330,"end":7129450,"confidence":0.57945999999999997509547711160848848521709442138671875},{"sentiment":"POSITIVE","speaker":"A","text":"And for my kids later on\u2014 and actually one of my kids is here, he's one of my colleagues\u2014 so no, it's just I'm fine, absolutely fine.","start":7129450,"end":7136830,"confidence":0.872820499999999999118927007657475769519805908203125},{"sentiment":"POSITIVE","speaker":"B","text":"No problem.","start":7136830,"end":7137690,"confidence":0.6486826999999999454615817739977501332759857177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"What are you gonna have for the Chinese?","start":7137690,"end":7138540,"confidence":0.8276461999999999985533349899924360215663909912109375},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know yet, I've never been to a Chinese in Ireland, so see what I and see what the crack is like.","start":7139190,"end":7144909,"confidence":0.6789454999999999795790017742547206580638885498046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, yeah, there you go.","start":7145071,"end":7146451,"confidence":0.56665193999999996510297251006704755127429962158203125},{"sentiment":"POSITIVE","speaker":"B","text":"Well, I hope they have a lovely evening.","start":7147149,"end":7148561,"confidence":0.96541149999999997799449147350969724357128143310546875},{"sentiment":"NEUTRAL","speaker":"B","text":"But this is just the final question now, Richard.","start":7148626,"end":7151058,"confidence":0.81684789999999996013002601102925837039947509765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Has the next steps been explained to you?","start":7151365,"end":7153064,"confidence":0.8824305999999999539085138167138211429119110107421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Not really, no, to be honest with you, no.","start":7154536,"end":7156137,"confidence":0.65346070000000000543849409950780682265758514404296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay, I will, um, what I'm going to do is I'm now going to explain the next step to you.","start":7156639,"end":7160856,"confidence":0.879389760000000020312427295721136033535003662109375},{"sentiment":"NEUTRAL","speaker":"B","text":"So I'm just going to answer that as yes.","start":7161227,"end":7163420,"confidence":0.70423716000000002868119963750359602272510528564453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, so what will happen now is that I'm going to go away and I'm going to obviously draught your witness statement.","start":7163823,"end":7170621,"confidence":0.70007527000000002725954573179478757083415985107421875},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm going to make it detailed, going to detail it within your first-person narrative.","start":7170686,"end":7177589,"confidence":0.73830329999999999568416342299315147101879119873046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yep.","start":7178167,"end":7178328,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Because obviously this is your witness statement.","start":7178713,"end":7180383,"confidence":0.58388680000000003911253543265047483146190643310546875},{"sentiment":"NEUTRAL","speaker":"B","text":"I am then going to go through and I'm going to corroborate what you've said within this witness statement today, and I'm going to match it with the GP records, what we've collected.","start":7181138,"end":7188491,"confidence":0.89259105999999999170313458307646214962005615234375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yep.","start":7188668,"end":7188780,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm going to match it with your childcare records, what we've collected, that being from Edinburgh City Council.","start":7188844,"end":7193709,"confidence":0.8882529999999999592574795315158553421497344970703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Council, and also from the institution care setting called CMAB Care and Education.","start":7193790,"end":7199354,"confidence":0.90896969999999999156869989747065119445323944091796875},{"sentiment":"NEUTRAL","speaker":"B","text":"And following that, I will then make a bundle which will provide an exhibit sheet.","start":7200140,"end":7204631,"confidence":0.90888919999999995269490682403557002544403076171875},{"sentiment":"NEUTRAL","speaker":"B","text":"It will provide an exhibit bundle of all relevant records which obviously corroborate what you've said today.","start":7204968,"end":7209939,"confidence":0.588527739999999965903043630532920360565185546875},{"sentiment":"NEUTRAL","speaker":"B","text":"And once that has been drafted and been completed, it is going to be sent to you directly at the email address what we have on file, which is richard@ adampervs.com.","start":7210645,"end":7221084,"confidence":0.88690100000000005042721795689431019127368927001953125},{"sentiment":"NEUTRAL","speaker":"B","text":"That's correct.","start":7221228,"end":7221853,"confidence":0.50892539999999997224477965573896653950214385986328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, and so that'll be sent to over to you to have a look at, um, and for you to sign.","start":7222286,"end":7226821,"confidence":0.8960385299999999997311306287883780896663665771484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And you sign and obviously just state that the information in the witness statement detailed is, um, correct, um, and the best of your ability.","start":7227237,"end":7235026,"confidence":0.67258435000000005299369831845979206264019012451171875},{"sentiment":"NEUTRAL","speaker":"B","text":"And once you've sent that back to us, we'll be then in a position where we'll have a WhatsApp meeting with you.","start":7235811,"end":7242477,"confidence":0.89649146999999995699681676342152059078216552734375},{"sentiment":"NEGATIVE","speaker":"B","text":"The meeting won't be with me, unfortunately.","start":7243423,"end":7245249,"confidence":0.8331235599999999852371956876595504581928253173828125},{"sentiment":"NEUTRAL","speaker":"B","text":"Currently, right?","start":7245330,"end":7246356,"confidence":0.8390696600000000504593344885506667196750640869140625},{"sentiment":"NEUTRAL","speaker":"B","text":"It will be with our claims operations manager, which is Jay Taylor, and also it will be with the head solicitor here at MMA Legal.","start":7246420,"end":7255148,"confidence":0.95132815999999997824687625325168482959270477294921875},{"sentiment":"NEUTRAL","speaker":"B","text":"And it is not a long phone call whatsoever.","start":7255774,"end":7257796,"confidence":0.66167056999999995792194340538117103278636932373046875},{"sentiment":"NEUTRAL","speaker":"B","text":"All you'll need is a form of ID, be it passport or driving licence.","start":7258261,"end":7263154,"confidence":0.8726508600000000281937673207721672952175140380859375},{"sentiment":"NEUTRAL","speaker":"B","text":"Just put the camera in front of your face like you're taking a selfie, show obviously the ID, and then on the call, the head solicitor will state if this is acceptable and if he's happy with that.","start":7264277,"end":7277157,"confidence":0.83314670000000001781614855644875206053256988525390625},{"sentiment":"NEUTRAL","speaker":"B","text":"Once you've then verified, we will then submit your application to the Scottish Redress Panel.","start":7277670,"end":7282032,"confidence":0.9144058999999999937102757030515931546688079833984375},{"sentiment":"NEUTRAL","speaker":"B","text":"At the moment, we are unsure of the time period, what it's going to take for them to respond.","start":7282497,"end":7287788,"confidence":0.617094339999999963453092277632094919681549072265625},{"sentiment":"NEUTRAL","speaker":"B","text":"We are currently under the impression that is anywhere between 8 to 12 weeks.","start":7288189,"end":7292150,"confidence":0.8913759999999999461550714840996079146862030029296875},{"sentiment":"NEUTRAL","speaker":"B","text":"So hopefully, if that's quick\u2014 I wasn't expecting that answer.","start":7293144,"end":7296688,"confidence":0.56096833999999995423735299482359550893306732177734375},{"sentiment":"NEUTRAL","speaker":"B","text":"I know.","start":7297073,"end":7297345,"confidence":0.51317215000000004909708195555140264332294464111328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":7297634,"end":7298035,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"POSITIVE","speaker":"B","text":"Hopefully are going to come through quickly.","start":7298131,"end":7300022,"confidence":0.868785499999999988318677424103952944278717041015625},{"sentiment":"NEUTRAL","speaker":"B","text":"And I do have a lot of, um, witness statements this week, just so you are aware.","start":7300439,"end":7305407,"confidence":0.88821125000000000770938868299708701670169830322265625},{"sentiment":"NEUTRAL","speaker":"B","text":"And I've also got, um, witness statements in the back what I'm still drafting as well.","start":7305887,"end":7310198,"confidence":0.91921679999999994503667721801321022212505340576171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Sure.","start":7310470,"end":7310791,"confidence":0.47534682999999999797324790051789022982120513916015625},{"sentiment":"POSITIVE","speaker":"B","text":"But from what you've given me today, like, and everything what you've done on this call, like I said, you've been absolutely fantastic, Richard.","start":7310935,"end":7316704,"confidence":0.96855820000000003577866891646408475935459136962890625},{"sentiment":"NEGATIVE","speaker":"B","text":"Like, you've, you've not, um, got disgruntled or anything like that when I've needed to, like, interrupt you, which obviously is a bit of a awkward situation for us both.","start":7316816,"end":7325480,"confidence":0.52091250000000000053290705182007513940334320068359375},{"sentiment":"NEUTRAL","speaker":"B","text":"It's not something I would want to put myself in position of interrupting you, but it's essentially just for the fluidity of the witness statement for when I go to type it up.","start":7325480,"end":7334900,"confidence":0.67860156000000004805627895621000789105892181396484375},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, so hopefully I'll be able to get this done within maybe like an hour, an hour and a half, right?","start":7335020,"end":7339760,"confidence":0.87689559999999999728714783486793749034404754638671875},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay, and then we'll go from there.","start":7339760,"end":7342200,"confidence":0.76969224000000002749999339357600547373294830322265625},{"sentiment":"POSITIVE","speaker":"B","text":"I'm hoping that I might be able to get this done for you at the end of this week on Friday.","start":7342200,"end":7345460,"confidence":0.84428259999999999418918150695390067994594573974609375},{"sentiment":"NEUTRAL","speaker":"B","text":"If not, um, I'll definitely have it sent over to you by the end of next Friday.","start":7345820,"end":7349330,"confidence":0.65581389999999994966373151328298263251781463623046875},{"sentiment":"POSITIVE","speaker":"A","text":"Okay, that's absolutely Absolutely fine, mate.","start":7349480,"end":7350522,"confidence":0.88054920000000003188489472449873574078083038330078125},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, no problem at all.","start":7350779,"end":7351584,"confidence":0.71075739999999998364188513733097352087497711181640625},{"sentiment":"POSITIVE","speaker":"B","text":"No problem.","start":7352002,"end":7352437,"confidence":0.6486826999999999454615817739977501332759857177734375},{"sentiment":"POSITIVE","speaker":"B","text":"Well, thank you very much again for obviously sharing your storey with me today.","start":7352485,"end":7355140,"confidence":0.98528139999999997389323880270239897072315216064453125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, listen, not a problem.","start":7355237,"end":7356267,"confidence":0.6857585999999999959442220642813481390476226806640625},{"sentiment":"POSITIVE","speaker":"A","text":"Incredible.","start":7356347,"end":7356878,"confidence":0.74185204999999998509707666016765870153903961181640625},{"sentiment":"POSITIVE","speaker":"A","text":"Good to speak to you, and I'll catch up with you soon.","start":7356991,"end":7359083,"confidence":0.95775989999999999735535993750090710818767547607421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":7359340,"end":7359517,"confidence":0.58435179999999997679793750648968853056430816650390625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, of course.","start":7359565,"end":7360129,"confidence":0.5765856499999999495997826670645736157894134521484375},{"sentiment":"POSITIVE","speaker":"A","text":"Have a lovely evening.","start":7360257,"end":7360853,"confidence":0.9812140499999999487812374354689382016658782958984375},{"sentiment":"NEUTRAL","text":"Bye.","start":7361255,"end":7361384,"confidence":0.513744949999999978018649926525540649890899658203125,"speaker":null},{"sentiment":"NEUTRAL","text":"Yeah, you too.","start":7361480,"end":7361915,"confidence":0.69201933999999998281538182709482498466968536376953125,"speaker":null},{"sentiment":"NEUTRAL","text":"Bye-bye.","start":7361979,"end":7362269,"confidence":0.5542135999999999729226374256541021168231964111328125,"speaker":null}], `error` = ?, `synapse_transcripts`.`updated_at` = 2026-08-18 18:18:09 where `recording_id` = 4211) {"exception":"[object] (Illuminate\\Database\\QueryException(code: 22001): SQLSTATE[22001]: String data, right truncated: 1406 Data too long for column 'raw_transcript' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_ha, SQL: update `synapse_transcripts` set `status` = completed, `raw_transcript` = [A 00:00]: Hi there.
[B 00:01]: Hi Richard, it's James here from ML Legal. How are you? How are you doing?
[A 00:05]: I'm okay, yeah, okay.
[B 00:07]: I do have to pass data protection purposes again just before we continue with the statement. Could you please just confirm for me your date of birth, please, Richard?
[A 00:15]: 18th of March, 1960.
[B 00:17]: Fantastic. And then just your postal address, please.
[A 00:20]: Yep, Tango X44 Kingfisher Grove, Gallowshields, Tango Delta 1-2-2-Pet Hotel.
[B 00:24]: Fantastic. And just let you know again, calls are recorded for training and monitoring purposes.
[A 00:29]: Yep.
[B 00:30]: And so now we are going to go into your second care setting. Again, this is all the exact same 12 questions. And so if you could kindly confirm for me the second care setting's institution name, location, the approximate dates, and your age, and who placed you there.
[A 00:46]: That was the Edinburgh Assessment Centre, and location was Howdenhall Drive, and that's at Liberton in Edinburgh. And I was about 14 when maybe 14 and a half, 15, and I was placed there by the Children's Panel in Edinburgh. That I remember very clearly.
[B 01:42]: Also, um, can you remember how long he was there for?
[A 01:46]: 3 weeks.
[B 02:02]: What type of care setting was this?
[A 02:04]: It was a closed environment. It was a secure unit.
[B 02:25]: So the next question is going to be in relation to what your ordinary, ordinary daily life was like there. First, what we're going to do is we're going to go through what the accommodation was like. So could you kindly just confirm for me what the accommodation setting was like?
[A 02:39]: It was like a cell. It's our locked room. There's two of these in the room, but I can remember.
[B 02:56]: Was there a window?
[A 02:58]: No, no.
[B 03:01]: And did you have access to a toilet?
[A 03:04]: I think I must have. I think I must have, because certainly over there, neither. Same instances as in the past.
[B 03:22]: What was the cleanliness like of these cells?
[A 03:26]: Um, just standard, just a room. Um, I can't remember it being overly dirty.
[B 03:44]: Was you provided clothing when you was at the assessment centre?
[A 03:48]: Not initially, no. Um, we got a grant from the social services, but that was probably a couple of weeks in.
[B 04:05]: He was given a grant by the social services. Was this direct?
[A 04:09]: I was given clothes.
[B 04:10]: Oh, sorry.
[A 04:11]: Yeah, yeah, I imagine it's a care grant or whatever it is.
[C 04:19]: Yeah.
[B 04:19]: And how long into being there was this provided to you?
[A 04:23]: A good couple of weeks anyway.
[B 04:34]: So did you only have like one set of clothes?
[A 04:36]: One set? Well, I think in the end they would give me somebody else's clothes out of the top of that bank of clothing, but I always remember I looked right out of place because it was just— it wasn't me. I was taken from the hearing straight there, so there's no pass and go.
[B 05:28]: What was the routine? What was the daily routine like there?
[A 05:32]: You were, you were up here in the morning and the doors, you had to stand behind your door, wait until it was opened. Yeah, you have to march, but literally march to the breakfast.
[B 05:52]: And was this in like a hall?
[A 05:54]: Yeah, yeah, yeah.
[B 06:02]: And what would follow breakfast?
[A 06:04]: You would get breakfast and you would go up, and I remember you go back up to— back up to your room. Yeah, um, and then you would try— I think I probably had a bath or a shower or something. I really can't remember. I certainly was not as bad as previous.
[B 06:22]: Um, so when you were saying when you was able to have the bath and shower, um, was it something where you was able to have your own privacy?
[A 06:31]: Oh no, no, no, no, no, no, no.
[B 06:33]: All right, so would you just be able to briefly describe what it was like when you was taking a shower?
[A 06:37]: Well, it's just— I mean, showers were all open. And you were standing next to somebody. There was no privacy, no privacy whatsoever.
[B 06:55]: I'm sorry to seem like this is prying or anything like that, but was it ever a member of staff present when you were showering and stuff?
[A 07:03]: Yeah, yeah, because you were watched 24/7. There, it was constant. You couldn't be left alone unless, unless you're in your room locked in.
[B 07:21]: What was contact like with your family? Would you ever refuse or deny contact?
[A 07:29]: I've never seen them for 3 weeks. Was not allowed to see them.
[B 07:33]: He wasn't allowed to see him?
[A 07:34]: Nope. No family contact for 3 weeks.
[B 07:36]: Did you have a request to try and contact your family?
[A 07:39]: Um, yeah, yeah, I wanted my mum. Yeah, yeah. And there was once that they did come up, but, um, only because they wanted— the assessment said, what, just me to see a psychologist? And he had turned up.
[B 07:52]: Okay, one moment for a second.
[A 07:54]: Sure.
[B 08:12]: Can you remember the child psychologist's name? No, that's fine, don't worry.
[A 08:20]: Yeah, I was not in a good way. Um, to say the least.
[B 08:31]: Can you remember what the outcome was from you being seen by the child psychologist?
[A 08:36]: No, it was never discussed with me. No, I was never privy to that information.
[B 08:44]: So I just put the outcome of which was never discussed with me.
[A 08:46]: Yeah, none of this was discussed with me in any way, shape, or form. And I was put in there so I couldn't abscond.
[B 09:15]: So now I'm just gonna go into the next question. How did the other children genuinely treat you?
[A 09:22]: Because I was in Edinburgh, it genuinely wasn't as bad, but there was still a tier system, as in hierarchy. Obviously I was still quite young, and there was children there up to 16.
[B 09:57]: The children there that were 16?
[A 09:59]: Yeah, there's older children. Yeah, yeah, I should put the other children.
[B 10:08]: Okay, there were a tier system hierarchy. I was still quite young. There were children there that were 16.
[A 10:15]: Yeah, they were, they were the, like, say, the kingpins, you know what I mean?
[B 10:23]: So to speak.
[A 10:24]: Yeah.
[B 10:27]: How did they, how did the staff genuinely treat you?
[A 10:34]: Like, uh, you're only the one he cared for, put it that way. You were there, they were there to do a job. You know what I mean? They were turning up to do the job, but there was no one-to-one. You were just there. I mean, it was just a routine.
[B 11:08]: So the staff didn't care for you, they were only there to do a job. There was no one-to-one, you were just there. There was no routine. And was there any form of rules, punishments, isolation, or unsafe arrangements that was enforced by the staff?
[A 11:21]: Yeah, they had a single cell that would put you in and strip you.
[B 11:26]: Oh, sorry, a single cell which they'd strip you?
[A 11:28]: They'd strip you, and it had peepholes, and all the kids— they'd make the kids bang on the door when they're— because you wouldn't be— you'd be allowed out for breakfast.
[B 11:35]: Hold on one second. Sorry about this, Richard.
[A 11:38]: Okay.
[B 12:05]: I just saw about this, correct? They had a single cell which they would strip you in. There was peepholes, there was peepholes in the cell in which the other children would look through to mock you and bang on the door, correct?
[A 12:17]: Yeah. And you would, you would have been there for the duration of your punishment.
[B 12:27]: You've been there for the duration of the punishment?
[A 12:29]: Yes, it was 3 days. You've been there for 3 days, 3 days, 3 days, maybe 4 days, and you would be stripped naked and you would obviously bring your food in, but there's no, there's no, um, nothing at all to do. No books, no nothing.
[B 13:18]: So as you put, the punishment would last up to 3 or 4 days. You would be naked, not provided any books or stimulant. They would only provide you with food.
[A 13:25]: Yep, correct. They did have a potty in the corner, you pissing the pot legs.
[B 13:42]: If you ever used the, uh, the pot, was it ever changed if you, if you requested for it to be changed?
[A 13:49]: No, no, you once Once a day you would be let out to empty your piss pot, um, and that's it, you're back in again. You didn't even have— I know even in prison, like, you get exercise. There's never any, nothing like that. Yeah.
[B 14:16]: So again, um, it is going to be, um Identifying what you'd now consider abuse that you suffered whilst she was at the assessment centre. And so in relation to neglect, that would be any inadequate or withholding of food, clothing, warmth, hygiene, supervision, safety, medical care, education, or emotional support, unsafe confinement, failure to protect from bullying, violence, sexual harm, or other children or unsafe adults. Looking back, would you say that you was a victim of neglect whilst she was at the assessment centre?
[A 14:48]: Yeah, 100%. Predominantly psychological.
[B 15:10]: Looking back at your time when you was at the assessment centre, is there anything what you'd now consider as physical abuse?
[A 15:19]: You were given a punch here and there, yeah. If you step— if you stepped out of line, if you want to go to put in a cell, you were given a punch or a slap.
[B 15:38]: Can you recall where they'd hit you? Was it in the face?
[A 15:43]: Genitals. Give you a kick or a punch in the genitals. Never anywhere that could be seen. Never.
[B 15:58]: Looking back at your time, would you say that there's anything what you would now consider as emotional abuse?
[A 16:04]: Oh yeah, yeah.
[B 16:07]: And then again, for looking back at your time at the assessment centre, is there anything what you'd now consider as sexual abuse?
[A 16:14]: No, no, no, no problem.
[B 16:17]: So I'm going to ask the following questions again in relation to all three levels of abuse that you suffered while you was at the assessment centre. So in relation to the neglect, Richard, could you please confirm who was involved or responsible?
[A 16:33]: The system. The system is the system, yeah, clear and simple. There is only one answer, yeah, yeah, it's the system. Edinburgh Council. Or in our children's panel allowed this to happen by putting the children in here.
[B 17:01]: Can you think of any specific— sorry, can you remember any names or any specific roles, descriptions of the staff?
[A 17:12]: One springs to mind, and his name is Ronnie Motherwell.
[B 17:17]: Ronnie Motherwell? Yes. And would you say, um, Ronnie Motherwell was responsible for any of the abuse that you suffered when you was there? Could you specifically highlight which levels of abuse? Which type of abuse?
[A 17:35]: He would punch you. He would kick you if you were gonna get— yeah, I mean, it's— yeah, just an odd dig. It was not to the extent as Lendrick Muir, but there was— you're always alert, you know. I mean, you knew what was coming if you stood out of line.
[B 17:51]: Yeah. And again, in relation to who was responsible, um, for the physical abuse, um, who would you say was involved or responsible for that? Staff. Yeah. Do you remember any specific names?
[A 18:25]: Well, Ronnie Motherwell was one. Um, not really. He always starts— he always sprung to mind. Um, he was a Scouse, like, yeah, in the highest order.
[B 18:53]: And again, in relation to the emotional abuse, um, are you able to confirm who was involved or responsible?
[A 19:00]: Well, everybody dealt with my care package, to be fair.
[B 19:04]: Everyone dealt with your care package?
[A 19:06]: Everybody dealt with my care package, yeah, because I mean, I go to an assessment centre— sorry, I go to a children's panel, and there was no dialogue with myself. I went there because I kept absconding from Landryk Muir, and the next thing I know, I walked— I was shackled and put into a social worker's car. Taken from my parents, no explanation, no nothing.
[B 19:34]: You were shackled, did you say?
[A 19:36]: Handcuffs, eye cuffs, yeah, yeah, cuffs, so I couldn't abscond, I couldn't run away, because if I got to that door, I would have, trust me.
[B 19:46]: Yeah, so you was putting cuffs on, then putting cuffs and taken to the car, then straight to the assessment centre, straight there.
[A 19:54]: Yeah, there's no passing go, there's no goodbye to parents, nothing. I always remember the children's panel had a button under the table, and I knew— obviously I knew exactly what was going to happen. The button was pressed, you could hear it. Yeah, indicate them to lock the doors down the stairs.
[B 20:30]: And was this the door downstairs? You mean in the entrance of the building?
[A 20:34]: Correct. Yes, yeah, they sealed it so I couldn't get out.
[C 20:50]: Hi, this is Craig. Hi Craig, it's Leah calling from Eleanor Legal. Is now still a good time to conduct your witness statement?
[B 21:01]: So now we're just going to go through each level of the abuse, if you're able to provide one clear example of what happened, where and when did it occur, what was happening before the abuse took place, during, and afterwards. So we'll start first with the neglect. Could you please provide me with one clear example of what happened, Richard?
[A 21:23]: Yeah, well, neglect to me was being put in a room for 3 days, potentially, or longer or shorter, and on average 3 days with no clothing, no stimulation, no light.
[C 21:43]: Kind of your final chance to say what you need to say.
[A 21:48]: And what abuse did you want?
[C 21:50]: I mean, you got a drink or something nearby?
[A 21:56]: Okay, people can understand. You mean you're ripped from your family, put into this surrounding without any chat, dialogue, anything?
[C 22:07]: Some questions could be quite upsetting because to give concerning home and care in the same past. Just take your right-hand side now. And before we do start, have you previously made any civil claim, criminal injuries claim, retrafications complaint, police report, inquiry statement, or claim to another team about any assistance you received? And have you ever received any payment, apology, settlement, or decision Do you recall what happened after this?
[A 22:46]: What respect?
[B 22:47]: So once you was obviously let out of the room, all right, just go back into mainstream then.
[A 22:54]: Yeah, you get your collection of clothes, you get your clothes back, and you just go back into your room. But I was put in there for 3 days because I refused to eat for 4 days.
[B 23:14]: You refused to eat for 4 days?
[C 23:18]: Yep.
[B 23:27]: So now this will be in relation to the emotional abuse. Are you able to provide a clear example of what happened, where and when did it occur, what happened before, during, and afterwards?
[A 23:40]: I mean, I'm sounding like a stuck record here, but the motion— the emotional abuse started when I was in that children's panel, you know what I mean? There was never any questions as to why I absconded from Lendrickmuir. And obviously I could have told somebody, and what I was just labelled as this delinquent, and then the best thing was just to lock me up, and that emotionally screwed me up big time.
[B 24:40]: It's just to go back a little bit, and if ever you do feel like obviously that you're repeating yourself I do apologise, obviously, for the repetitive questions. If the question— if the answer is the same, don't worry about giving a repetitive answer. It's still okay to do so. Okay, no problem. And finally, the final example, if you'd be able to give one clear example of what happened in relation to the physical abuse, where and when did it occur, and what happened?
[A 25:11]: It wasn't as bad as previous establishments. But I mean, we were teenagers, and if you anything out of line, then you would get a dig, you got punched. So it would happen, might happen on a daily basis, it might happen every 3 days, just when I got a bit cocky or rebelled, you know what I mean, you're put back into line.
[B 25:44]: So you said you'd receive a dig?
[A 25:47]: A dig or a punch? Yeah, a dig, as in a dig in the ribs, or yeah, punching genitals or kicking genitals.
[B 26:11]: And again, can you recall anything what was happening, what would happen after this, after being in receipt of a punch?
[A 26:19]: You would just go on about your daily routine, whatever that may be, the norm. It was just accepted.
[B 26:35]: When you say it was accepted, was this by members of staff?
[A 26:39]: Not by me. It was— I just accepted it because I was— it was, it was the right thing to do in my head. I mean, I had been out of hand or I'd done whatever I'd done, and I mean, and that was your— I mean, obviously there's consequences in life, and that to me is a consequence. At the time, when you're a teenager, you just don't know any better. Okay.
[B 27:25]: So now the relating 5 questions are going to be very repetitive, but it's just going to be in relation to the neglect, emotional, physical abuse. How often did the neglect happen? Over what period? And did it ever change or become worse?
[A 27:38]: Well, you were neglected from the minute you were in there. Really, I mean, from day 1 to day 21, you were neglected. Looking back, you know, I mean, I mean, you wouldn't treat an animal the way that we were treated as children. This is a big thing. We were children, okay? And it's horrendous.
[C 28:16]: Say she had been there since the 2nd of August 1968 and that Crosslet is the only home that she has known. You remained at Crosslet during your early childhood, but Crosslet was under quarryers but it was not classed as a quarryer's home. So it's— does that make sense?
[B 28:33]: And again, the same question but this time in relation to the emotional abuse, Richard. How often did this happen, over what period, and did it ever change or become worse? Worse.
[A 28:42]: My emotions were— I mean, I couldn't focus, I couldn't think, and I was just robotic. I mean, I was in the system, so your emotions didn't come into anything back then.
[C 29:07]: Was 1973. You've been there from the age of 5, and it looks like you were there for about a year.
[B 29:14]: I couldn't think. I was robotic. I was just in the system. My emotions never came into question back then.
[A 29:20]: No, no, obviously I'm fucked up. That's, again, that's the way I felt at the time.
[C 29:25]: That's just—
[A 29:27]: my head was just done.
[C 29:33]: '88 until '81. I've got a 6-month family placement.
[B 29:43]: And again, it might seem a bit repeated, but in relation to the physical abuse, how often did this happen? Over what period? And did it ever change or become worse?
[A 29:53]: It didn't come any worse because there was cameras and they couldn't really make it any worse as such. It happened periodically. It could happen once a day, it could happen once every 3 days.
[B 30:15]: So it could be once a day or once every—
[A 30:18]: yeah, it was really— I mean, that was their form of punishment when we were out of line.
[C 30:27]: And do you understand the purpose of the statement? And do you agree that it can be used for your Scottish redress application alongside any supporting evidence? Amazing. So I'm gonna ask some questions about your personal background and your entry into care, but I know that that would be a bit difficult for you.
[B 30:47]: We're now on to the next question. Again, it'll be asked again, um, 3 times, just in relation to the abuse of which you've suffered. So I do apologise if it becomes a bit tedious or repetitive. So in relation to the neglect, what immediate effects did you experience?
[A 31:05]: Immediate? Worthless. Yeah, all my self-respect.
[B 31:16]: As in you like lost all your self-respect?
[A 31:18]: Yeah, a lot. I mean, whatever respect I did have for myself, it was gone. I absolutely despised my family because of this.
[C 31:26]: Do you know anything about why you were put into care?
[A 31:36]: Yeah, just life. And just, I, I just hated life.
[B 31:44]: That's perfectly fine, Richard. And we're now going to go into relation to the emotional, emotional abuse. What immediate effects did you experience? Was there any fear, shame? Sleep problems, bedwetting, running away, behaviour, or school changes?
[A 31:58]: I couldn't run away because we were obviously locked in. Um, what else? Emotional.
[B 32:09]: Um, just take your time. It's best to try and maybe think of it as like, how do you remember how it made you feel?
[A 32:19]: Oh gosh. Worthless, just like I was a nobody. I just felt, and I was existing but not living, you know what I mean?
[B 32:32]: Yeah.
[A 32:34]: I just felt that there was— I mean, I had a name, but that was all I had. I was a nobody, and I was treated like a nobody. I was treated like a problem child.
[B 33:00]: Yeah, so I just couldn't run away as I was locked in. I felt worthless, like I was a nobody. I was not living, I was just existing. I felt like all I had was my name. I was treated as a problem child.
[A 33:11]: Yep.
[B 33:12]: No problem. And then again, and this is just in relation to the physical abuse which you suffered, what immediate effects did you experience from the physical abuse?
[A 33:23]: To be honest with you, James, I've become numb. I've come numb to it, and it just— it became part of life. I was— I just accepted it. Yeah, you couldn't do anything else but— you're locked in, you couldn't do nothing, you couldn't run to speak to your mum. I mean, you had nobody to turn to.
[C 34:01]: When you were there, was that in a house or was it in like a—
[B 34:04]: The final— oh, sorry. So there's only 3 more questions in relation to this care setting. Did anyone witness, know about it, or experience something similar?
[A 34:14]: I mean, everybody knew what was going on there. Everybody knew it, like.
[B 34:21]: Can you remember any names?
[A 34:22]: No, I was only there for a short period of time, only 3 weeks, as I say. I can't remember.
[B 34:27]: That's perfectly fine.
[A 34:32]: I mean, as I see it, it was just— it was life, it was normal.
[C 34:38]: Um, can you remember anything about your daily life there? So what was the actual college itself like?
[A 34:43]: And I think it was normal for the staff just to, to do it, and it was just accepted.
[C 34:58]: Okay, what about any of the food? Can you remember what any of the food was like? Okay. And did you do schoolwork?
[B 35:12]: So, but everyone knew, everybody knew what was going on there. I can't remember the names as I was only there for 3 weeks. It was life to me at this point. I was led to, I was led to believe that this was that it was normal behaviour, that it was also normal for the staff to do it, like it was accepted.
[A 35:27]: Yeah, it's just been— if you've done something wrong, you get punished. And yeah, a kick or a punch was a punishment, and that's just become the norm. Yeah.
[C 35:35]: What about hygiene-wise? Did you get any toiletries, you know, shower gel, shampoo, toothpaste?
[A 35:41]: Was that provided?
[B 35:49]: Did you ever tell anyone or try to get help?
[A 35:52]: No, I had nobody I could tell because everybody that I knew was in the system.
[C 35:58]: And what about clothes? Were you given any fresh clothing?
[A 36:03]: I mean, who would believe us as children? We were never believed, never.
[B 36:22]: And then Robert, finally, what was different at this placement compared with the others?
[A 36:29]: You couldn't go. I couldn't escape. I had to accept what was coming or what I was getting.
[C 36:48]: Yeah, absolutely.
[B 36:53]: So now that concludes, um, your second care setting, um, being at the assessment centre. Um, I know, again, apologise for the, uh, tediousness of the questions, but We'll be going through the final set of 12 questions again, this time in relation to your final care setting. So Richard, could you kindly just confirm the institutional name, the location, approximate date and age, and who placed you there?
[A 37:22]: It was St Catherine's. It was adjacent to the assessment centre in Edinburgh, Howden Hall. Liberton. I was placed in there by the Children's Panel after my 3-week initial assessment period was over. I was roughly 14, 15, probably near the 15 mark.
[C 37:48]: Okay, are you okay? Yeah, take your time.
[B 38:03]: Yeah, so St. Catharine's units adjacent to the assessment centre, Howden Hall, Liverpool. I was placed in there by the Children's Panel once my 3-week assessment was over. How old did you say you were at the time?
[A 38:14]: 15. 14 and a half, 15.
[B 38:23]: And the next question, um, what type of setting was it and how long were you there?
[A 38:27]: It was an open setting, an open children's home. Uh, I was there just under a year, I believe. So just over a year, just under a year, and I'm sure it's just under a year.
[B 38:50]: No problem, no problem. So now, um, again, we're just going to go through a brief description of what your ordinary day life was like at St. Catherine's unit. So as the same with the previous, we'll start off with the accommodation. Could you kindly just confirm what the accommodation was like?
[A 39:08]: It was a bedroom, um, well, dorm with 5 boys in it.
[B 39:15]: Yeah, had 5 bays.
[A 39:17]: Yeah.
[B 39:18]: And was there any windows?
[A 39:20]: Yes, there was a window. Yeah, yeah.
[B 39:25]: So there's windows to allow natural light. Was there ever a toilet in this, um, in your dorm?
[A 39:32]: No, no, not at all.
[B 39:46]: What was the overall hygiene like of the dorms?
[A 39:50]: It was better, definitely better. There was more women involved in the care there.
[B 40:05]: Yeah, and can you remember what your daily routine was like?
[A 40:10]: Um, it was pretty systematic. Again, you would get up, um, you would go down, down for breakfast. Yeah, um, no, I think you just go after breakfast, you would go then most of the time I was a day pupil at my high school, so I would be travelling in the bus to the high school.
[C 40:43]: Hold on one moment.
[B 40:52]: You take a day bus to the, to the high school?
[A 40:55]: Yeah, yeah, not, not, not initially, but once, once you were there for a while, I was getting the day bus. But initially It would be that they had some, like, say, a classroom environment, but again, there was never any lessons being taught. I mean, we're all different ages, and you know what I mean, so they couldn't categorise us like that. It was just impossible to do so.
[C 41:27]: Are you okay? Yeah.
[B 41:36]: So I've got so far, um, the bedroom slash door had 5 bars. There was, uh, there were windows to allow natural light. There was no open toilet in the dorms. The overall hygiene was better. There were more women involved in the care there. My routine was systematic again: get up, down for breakfast. Most of the time I was a day pupil at my high school. I would take a day bus to the high school. Not initially, it would be a classroom environment in the unit. There was no education though. With the mixed ages and abilities, this was impossible to categorise.
[C 42:08]: Yep.
[B 42:08]: Can you remember what the overall food was like? Did you have 3 meals a day? Was there any choice?
[A 42:14]: No choice, no. It was take it or leave it. Yeah. And then there's breakfast, pretty standard breakfast, which was usually porridge, I think it was at the time. Um, yeah, um, it's just standard. There was no choice. You just— it was there. If you ate it, you ate it. If you didn't eat it, then you went hungry.
[B 42:43]: Was you ever provided clothing when you was there?
[A 42:46]: With other— what, sorry?
[B 42:47]: Was you ever provided clothing?
[A 42:49]: Yes, because I had to attend school, so yes, I was.
[B 43:01]: And with the clothing, what was provided, would you say it was adequate and clean?
[A 43:06]: Um, it's adequate, I suppose. Yeah, I mean, it couldn't really be to the extent of his previous establishments because you're in the public domain. Yeah.
[B 43:32]: And do you remember what your access to contacting your family was like? Would you ever refuse to access?
[A 43:44]: As time went on there, I actually had weekend access home.
[B 43:53]: Was this ever threatened to be taken away from you?
[A 43:55]: Oh yeah, constantly. If you misbehave, it'll be taken away from you. Oh yeah. Okay, buddy.
[C 44:08]: Yeah, I'm just making sure that you knew.
[B 44:20]: So how did the staff— how did the other children generally treat you here?
[A 44:26]: Okay, because I was one of the older ones now.
[B 44:35]: Yeah, and how did the staff genuinely treat you?
[A 44:41]: If you followed orders, okay. If not, again, you get the dig, you get the punch. You would get— I mean, many times I was dragged by the hair into the office. The office was the place that it would happen.
[B 45:00]: You would get a dig. When you get a dig, is that again to the ribs and to the genitals?
[A 45:05]: Punch to the ribs, yeah. Yeah, yeah, never nothing visible. You know, I mean, never ever mark you.
[C 45:19]: And did you say this mainly occurred in the office? Yeah, you could take taken into office.
[A 45:33]: Yeah, out of sight, everybody else.
[B 45:36]: And sometimes dragged by your hair, is that correct?
[A 45:38]: Oh yeah, yeah, regular. Yep, yep.
[B 45:40]: And this was a regular occurrence?
[A 45:45]: Yeah, if you stepped out of line. Yeah, yeah.
[C 45:48]: Did anyone else witness that?
[B 46:01]: Can you remember any— if there were any rules, punishments, isolation, or unsafe arrangements enforced by the staff?
[A 46:07]: No isolation. They couldn't isolate you there because it was open. Um, punishments, you would lose— um, I'll remember, you'd lose— they used to have the chance of getting you like a snack in the morning, and they would take that from you. You would lose a snack. In the morning.
[B 46:25]: Yeah.
[A 46:26]: And you— I mean, there's a lot of punishments, I think. I mean, there's a lot of work you have to do. Cleaning— you have to do a lot of cleaning in there. Mopped floors and brushing floors and windows. You're just— you're just a skibbie.
[B 46:39]: Yeah, that's perfectly fine. So now, um, we're going to go through, um, what happened there, which we could now consider abuse. And Would you like me to read out again the categories of abuse and what is considered to be a qualifying behaviour?
[A 46:57]: No, I just got my questions.
[B 46:59]: That's perfectly fine. So looking back, is there anything what you now consider neglect?
[A 47:04]: Yep, yep, there is. Neglect is obviously neglecting your food in the morning, you lose your snack. You were getting hit. That was part of neglect. There's a lot of physical abuse, but it's still neglect. And you're just basically just— you just go on, man. I never got an education the whole time I was in these establishments. And because initially I had to— there was a classroom there, um, but until I got my leave to go to high school, I never got— no, man, I was so far behind when I went back to high school, so far.
[C 47:44]: Yeah, but I called it try it, and the guy was like, oh, and I was like, is that not what it's called? I was like, no.
[A 48:09]: What's the worst case look like for you?
[B 48:15]: Is there anything what happened there what you'd now consider as physical abuse?
[A 48:20]: Physical abuse? Yeah, yeah. And nobody deserves the right to be hit if you don't follow orders or dragged into an office.
[B 48:47]: Did anything happen there what you would now consider abuse, um, being either emotional or sexual?
[A 48:56]: Yes.
[B 48:57]: And is that for both?
[A 48:59]: Um, well, the emotional part of things is being there. And you know, I mean, dragged and been told nothing. And yeah, definitely emotional. And at the same time, I had no emotions. Yeah, I was emotionless. That was worthless in my view.
[B 49:28]: So just for being there in general, Being dragged there and being told nothing, I became emotionless as I believe— I believed I was worthless.
[A 49:37]: Yep, yep, that's where you felt to believe. That's the way you're treated. Yeah, be seen and not heard.
[B 49:50]: Be seen but not heard. And looking back at your time within St Catherine's, is there anything what you'd now consider as sexual abuse?
[A 50:11]: There was a couple instances, yes. And again, um, in the office, um, I always remember his name because it's similar to my surname, was a Mr Richard Garrie. He was one of, like, say, the housemasters.
[B 50:24]: Mr Richard Garrie, did you say?
[A 50:26]: Mick. Mick.
[B 50:27]: Mick. Mick Garrie.
[A 50:28]: Yeah.
[B 50:31]: So when you say Mick Garrie, is that two separate names?
[A 50:34]: No, no, it's one name. MC Garrie.
[B 50:37]: Yeah, yeah, just wanted to make sure. And was this a teacher?
[A 50:41]: No, he's like the housemaster.
[B 50:44]: He was the housemaster.
[A 50:46]: Yeah, no problem. Any times that you were dragged into the office. And you always have an option now, getting a punch, rubbing them down below.
[B 50:58]: Yeah, no problem. Just give me one second.
[C 51:21]: You weren't really given toilet seats, you just had to— it was awful, but was the soap shared? Okay, so that bar of soap would have been shared between all of the lads in there? Quick. How did the staff treat you here? Can you remember their name?
[B 52:00]: So moving on to the next question, um, I know this is going to seem a bit, um, tedious because you've already given one name, but in relation to the neglect, are you able to provide Are you able to confirm, sorry, who was involved or responsible?
[A 52:15]: Mr Richard Garrie, and there was another, meant to be a teacher by the name of Mr Acres.
[B 52:20]: Mr Acres. Acres spelled A-C-R-E-S. Sure, it would have been.
[C 52:26]: Yeah, yeah, yeah.
[B 52:27]: I'll put it in speech marks just in case.
[A 52:29]: Yeah, he took a very dislike to me.
[B 52:42]: Can you remember what Mr Richard Garrie's role was?
[A 52:45]: He was a teacher.
[B 52:56]: In relation to the physical abuse, again, could you confirm who who was involved or responsible?
[A 53:04]: Um, predominantly Mr Richard Garrie and Mr Acres.
[B 53:08]: And Mr Acres. And then for the sexual abuse, Mr Richard Garrie. Now this is going to be the most distressing part of the witness statement to finish this off with for the care setting, and so take your time in answering it and we'll get through it as quickly as we possibly can. In relation to the neglect, could you please provide one clear example of what happened, when and where it occurred, what was happening before, during, and afterwards?
[A 53:56]: Neglect in here. I mean, this is the last place I was in, and obviously because I had freedom, um, because of the neglect, I rebelled. And I rebelled big time, but out with the care system. I rebelled.
[B 54:33]: But this is only in relation to the CUR system. So what happened following this?
[A 54:51]: Uh, what did I do?
[B 54:53]: Yeah, so you stated that, um, for as a clear example of what happened, I spiralled out of control.
[A 55:01]: Yeah, yep. I just got into trouble and I was stealing, breaking and entering. I just went off the rails. I just couldn't cope anymore. I just rebelled against everything and everybody. Yeah, I come into contact with.
[B 55:20]: And what happened after this?
[A 55:21]: Um, my time in St. Catherine's, when I come to an end, I went back into mainstream schooling, um, and I left very quickly. I turned 16 and I left school with nothing, no qualifications.
[B 55:42]: Nothing. So now we are just going to go into one clear example of what happened in relation to the physical abuse. Could you kindly confirm where and when did it occur, what happened during, and what happened afterwards?
[A 55:54]: It happened as soon as you stepped out of line, as soon as you disobeyed an order or you did something that they didn't like. You were then taken in the office for your punishment.
[B 56:14]: And sorry to ask, but what would that punishment usually entail?
[A 56:24]: Well, you had a choice. You had a choice of rubbing them down with a blow or a strap. I'm sure it's a strap, is it? There's a TAWS, you always remember.
[B 56:34]: The what? Sorry, how do you pronounce that?
[A 56:36]: T-A-W-S-E. That was a name for a posse. T-A-W-S-E. And it was a strap with a split in it, and you'd be beaten with that strap.
[B 56:48]: With a slit in it?
[C 56:51]: Yes.
[A 56:52]: Or you could take the easy option and not get beaten.
[B 56:57]: Yeah.
[C 57:02]: Okay, and so was this kind of just one time example?
[B 57:07]: And that was Mr Richard Garrie.
[A 57:09]: He was, yeah, he was the only one that done that.
[C 57:11]: You said that is one of the most clear examples of what happened to you, and he was the only one?
[A 57:16]: Yeah.
[C 57:17]: And what about the bar of soap? Was that like a one-time thing?
[B 57:35]: Unless there are any other instances, um, of the sexual abuse, I'm just gonna go ahead, um, obviously if you are okay, just to copy obviously what has been said previously in relation to, um, the masturbation in the office. Is there any other instances where you can think of? What?
[A 57:54]: No, because honestly, I was 100% actually got him by the throat one day.
[B 57:59]: Say that again, sorry.
[A 58:00]: I actually got him by the throat.
[B 58:02]: Oh, did you? Hold on, hold on, we'll, um, I'll, um, we'll, we will, uh, make note of that once I've just got the copy and paste and put what actually happened for in relation to that.
[C 58:16]: Sounds horrible, it's just the easiest way to say it, just to be straightforward, isn't it? So the soap is quite a regular thing, what about the stings? That quite regular as well? Do these stings leave marks, leave injuries?
[B 58:34]: So I've just started to put that in. One time I gripped Mr Richard Garrie by the throat.
[A 58:38]: Yep, because I wouldn't do what he wanted me to do and I just snapped.
[B 58:45]: What happened following this?
[A 58:50]: Nothing. Nothing at all.
[B 58:52]: Okay.
[A 58:52]: And it was so bizarre, it just stopped because he couldn't— I was, I was, I was a big lad and he couldn't, he just couldn't deal with it.
[C 59:03]: Um, right. Did you experience any fear, shame, sleep problems, bedwetting? Anything like that? Yes, you can tell me exactly what you experienced. And if you did wet the bed in Irkut House, how was that dealt with?
[B 59:31]: So just a couple of final questions in relation to the institutions. So in relation to the neglect, how often When did this happen, over what period, and did it change or become worse?
[A 59:41]: It happened over the period of time I was in there, and I would say probably for the first 6 months it was worse.
[B 59:50]: Yeah.
[A 59:52]: As I grew and got older, I don't think I was neither little boy anymore, and so they kind of lost interest in me. And I said I was towering 6 foot, um, and I think I kind of intimidated them a little bit. Yeah, to my advantage.
[B 60:29]: So I'm just gonna put, it happened over the time I was in there, and probably the first 6 months it was the worst. And as I grew and got older, they seemed to lose interest in me. I was now 6'2\" and I feel like I may have intimidated them a little bit, which was to my advantage.
[A 60:45]: Yeah, I think I became a lost cause to them. They couldn't do anything with me, and they couldn't bully me because I've had it for the last 3, 4 years of my life. I just wasn't treatin' it anymore.
[C 60:57]: Okay, should we move on to Raysdale? Okay, so I've got Raysdale from 1983 to '85. You left 2 years. Can you tell me a bit more about what Raysdale was? Was this, again, was it a house? Was it residential?
[B 61:15]: So again, this will be the same question, but this time in relation to the physical abuse. Would you be able, um, how— what, sorry, with the physical abuse, how often did this happen over what period and did it ever change or become worse?
[A 61:30]: Again, I'm gonna say the first 6 months was bad, and once— basically, it was daily. It's when you stepped out of line. But once I had shown that I'd had enough, again, the physical abuse stopped And again, the same question in relation to the sexual abuse.
[B 62:06]: How often did this happen? Of what period? And did it change or become worse?
[A 62:12]: Um, probably the first 6 months again. Um, because that's when I actually attacked them.
[C 62:18]: Um, and you could come and go as you please. Um, what about the bathrooms? Are they again with a shed? Okay. Um, did you get toiletries in this place? What about clothing?
[B 62:46]: So I put, from the first 6 months, again, when I attacked him/defended myself, the abuse stopped.
[C 62:56]: Yep.
[B 62:59]: So now again, it's the same question going to be asked but in relation to the factors of abuse. What were the immediate effects which experienced in relation to the neglect?
[A 63:11]: Immediate effects, psychological effects again. And just, I think I thought that little of myself anyway, and it didn't bother me anymore. And they couldn't do or kick me down any more than the last few establishments had done, you know what I mean?
[C 63:32]: It's Um, please say you are.
[A 63:36]: Quite hard to explain really.
[C 63:39]: Oh, lovely, and you met your partner there. Wow, definitely meant to be, no argument about that. Um, did anything happen that you would now consider to be abuse?
[B 63:54]: So she put psychology effects on me again. Um, I felt little of myself. It didn't bother me anymore. They couldn't break me down any more than what the other institutions already had.
[A 64:04]: Yep.
[B 64:05]: In relation to the physical abuse, again, what is the immediate effects that you experienced?
[A 64:15]: Again, it's when you've had it so long, it doesn't really affect you as such as it does somebody that's never had it. Because you have it on a regular basis, you know what I mean? It doesn't really affect you any different from day 300 than it is from day 1.
[B 64:39]: There was a regular occurrence, it didn't affect you as much from day 300 to day 1?
[A 64:47]: Obviously, for somebody to accept that as norm must be seriously damaged. Yeah, but that's what it was, that's what happened. It was normal.
[C 64:57]: Okay, brilliant. So that was all of the care patterns that we've gone through. I'm now going to move on to the next kind of different sections of questions, but these are about your time in care overall, not just one at a time. So across all of the placements, you were Who would you say were the main people responsible for what happened to you? Yeah, so Mary, Helen, and then Brian. Okay. Were other children affected?
[B 65:39]: Again, what immediate effects did you experience following the sexual abuse?
[A 65:46]: Quite much the same answer as the rest, to be fair. Yeah, but I was— I was— I come to the extent that I was not— I refused to take it anymore.
[B 65:57]: Um, so pretty much the same answer as the rest. And what was— what was the way you said following that?
[A 66:03]: Um, I pretty much say, well, I drew the line and I said, that's good, because then I was getting older, I was looking at girls and, you know, I mean, these, these things hold me the right way in life for where I wanted to be, you know what I mean? I didn't want to— I'm not gay, I never have been. And, and I just thought, no, I'm just not allowing it. And that's why I was so, so determined not to allow it anymore.
[C 66:38]: Were complaints discouraged, ignored, or punished?
[B 66:46]: So, Richard, I put pretty much the same answer as the rest. I drew the line when I was getting older. I started to think about girls, etc., and I wanted to be in the right place in my life. I was determined to not allow those things to happen to me anymore.
[A 66:58]: The sexual abuse, yeah, most definitely. Yeah, as for the rest, I mean, that was with me for a long time. Yeah, couldn't get rid of that. I could do something about the sexual.
[B 67:10]: So now we're just on to the final 3 questions in relation to the care settings, Richard, so we should be able to fly through this soon. Did anyone else, in relation to all of the abuse that you experienced at Catherine's unit, did anyone witness it, know about it, or experience something similar?
[A 67:26]: Not the sexual. Nobody witnessed that, no. Apart from Megari.
[B 67:39]: But they witnessed everything else?
[C 67:46]: Yes.
[B 67:47]: Did you, did you tell anyone or try to get help?
[A 67:51]: No.
[B 67:52]: No. This is obviously going to sound really stupid, and I do apologise. If you didn't tell anyone or ask for help, could you provide us with a reason as to why?
[A 68:05]: I was embarrassed. Yeah. What are you going to say? I mean, it's taken me 40-odd years to come and speak to you today, you know what I mean? It's— back then, it was— I think child abuse, I mean, now it's I mean, totally out of hand. But then it was accepted, you know what I mean? It was, it was what appeared to be the right thing to do, you know what I mean? Yeah, as a beautiful—
[B 68:35]: it's just So I just put no. I was embarrassed to tell anyone. It's taken me 40 years to speak to you today. Back then, child abuse was accepted and also out of hand. It was appeared to be the right— it was appeared to be the right thing to do, but it is abuse looking back now.
[A 69:13]: 100%. There's nothing, there's nothing else it can be, you know.
[C 69:16]: I mean, it's, you kind of sugarcoat it.
[B 69:30]: And then finally, Richard, what was the difference at this place, at this placement, compared with the others?
[A 69:37]: The, the, the big thing was, um, I left here, back into mainstream, that I could see a way out of here. I had clear closure, you know what I mean? I had a path that I know in my head. Play the game and this is where you're going to be.
[B 70:21]: So, but the big thing was I left there, I could see a way out of here. I had clear closure and a path, and a path that I had in my head, just to play the game and I'll be where I need to be. Just play the system.
[C 70:34]: Yep.
[B 70:34]: Fantastic. And that concludes the placement sentence of the witness statement. Now it's just going to be a couple of questions, what we should be able to fly through quickly. It won't be as meticulous as that, so we'll try and get through quickly. So, people involved, reporting, and institutional knowledge. Across all placements, who were the main people who was responsible?
[A 70:58]: Social workers. They put me in that situation.
[B 71:02]: So with the social workers, do you recall any names?
[A 71:06]: Only one social worker, his name is Gordon. But he, he, he— the thing I can't understand to this day, why was I never talked to? You know what I mean? They talked to my parents, but they never once talked to me. And that's what I kind of get my head around. Well, I was never allowed to tell my storey. I blame my parents as well. I blame my sister. I blame, I blame everybody. And I blame my birth mother. I blame everybody because everybody had factored into this, you know what I mean? I was a teenager growing up in the '80s, and it was a hell of a place to grow up in a city in the '80s, you know what I mean?
[B 71:49]: Yeah.
[A 71:50]: And but I had no support. From my family, but more importantly, I've no support from professionals.
[B 72:21]: One second, I'll just relay back what I've got, just to make sure that obviously it's correct and we haven't missed anything. So, social workers, only one social worker, and he was called Garden. One thing I never understood from this is that they never spoke to me. Why did they never speak to me? I blame everyone for what happened to me. I grew up in the city in the '80s. It was a hell of a place to grow up. I had no support from my family, but more importantly, not from the professionals.
[A 72:53]: Yep. And you were labeled— you know what I mean? You were labelled a problem. And instead of fixing the problem, like what they do now, yeah, and you were just— well, I've just— for the last 2 hours, that's— you just had a snapshot into my life. Yeah, that's what you got. Back in the '80s.
[C 73:13]: Yeah, you just get to treat them the way you want to be treated, and that's exactly it. And you kind of live— you live your childhood through them. Yeah, that's an absolute concern, what I really do.
[B 73:33]: So I just put, I was labelled as a problem instead of fixing the problem. I was dealt with as a problem.
[A 73:43]: Correct.
[B 73:44]: Can you remember any other names who are the main people responsible?
[A 73:50]: There's too many. I mentioned everybody that I've just discussed with you over the past 2 hours. Yeah, I mean, people go in a role to support and help these people, you know what I mean? They must have had a job title, they must have had an interview to take on the role. Of the job. Yeah, you know, I mean, don't get me wrong, I met a lot of nice people there as well. I did. People genuinely want to help. But the second thing of it was, once you were labelled, you know, I mean, once the arrow was above your head, that's it, you were wasting your time.
[B 74:22]: Yeah, just give me one second, I'll just go back through into the cursors just to highlight any names.
[C 74:38]: Mike.
[B 74:39]: And do you not remember who Mike— what Mike's role was?
[A 74:42]: He was a teacher.
[B 74:43]: It was just a teacher?
[A 74:45]: Yeah, yeah, the deaf teacher. Yeah.
[B 74:47]: And it would say Mr Acre was a teacher. You don't remember the specific subject?
[A 74:51]: No, there wasn't a specific subject. Yeah, you would sit in a room and they would try and talk to you about geography, then history and maths, but you just wouldn't listen. And so they wouldn't force the fact. I mean, you just done what you wanted to do. You would sit, you would Skive, you would talk, you would do nothing.
[B 75:07]: And Mr Richard Garrie, did you say he was the boarding officer?
[A 75:11]: He was the housemaster.
[B 75:12]: Housemaster, that's it. Sorry about that.
[A 75:15]: That's okay.
[B 75:16]: So I've got Mr Richard Garrie, Mr Richard Aker, Mike as well. What was the teacher called? Mr Thornburn?
[A 75:25]: He was the head teacher. Thornburn, or the Beak. Thornburn, he was the headmaster at Glendrick?
[B 75:32]: Yeah, the Beak was his nickname. Yeah, so we got McGarrie, Mr Aker, Mike, Mr Thornburn, quotation marks, the Beak, and he was the headmaster. And was there anyone else who you named?
[A 75:50]: Not really.
[B 75:50]: No, that's perfectly fine, no problem. Um, the next question is, were other children affected and did you witness abuse or harm to anyone else?
[A 75:59]: Oh, everybody was there, especially Landry Muir. Yes, yeah, whoever was in my dorm at the time. Yeah, they're all— nobody missed out.
[B 76:16]: Nobody missed out.
[A 76:21]: A few years ago, I actually found a Facebook page that had been put up, and I wrote some really nasty things on it.
[B 76:31]: Yeah.
[A 76:32]: And they're still there, still there. I mean, that was done years ago, and there's a lot of nasty stuff on there as well from other, other people. I'm not gonna— again, that's not my business to discuss. Thanks.
[B 76:42]: No problem, that's perfectly fine. And why do you believe staff or the institution know or should have known what was happening?
[A 76:51]: Well, they're adults. I mean, I'm a father, I'm a grandfather myself, and I live for my children, my grandchildren, you know what I mean? And regardless whether they're children or not, they're in a position of trust and a position of care to look after us in the field. They dictated what way my life was going.
[B 77:32]: Well, they were adults. They were in a position of care. They was in control and dictated where my life was going. They had a duty of care and they failed. They failed.
[A 77:41]: Yeah, big time.
[B 77:43]: Yeah, no problem. Were complaints discouraged, ignored, or punished? Were you moved, threatened, or disbelieved?
[A 77:51]: Disbelieved. I never really told many people about it. Yeah, because of the— because you— because as I said to everyone, it was accepted, it was normal, it was life, it just happened, you know what I mean? So I mean, what are you meant to do? You can't fight the system, you just can't do it no matter how hard you try as a 13-year-old. I mean, who would believe me even if I did try? Nobody. I couldn't speak to anybody. I never see my parents. They just stopped me seeing them at the I've seen them periodically, but you can't go in and say to your mum, I was giving somebody a masturbating in somebody's office, can you? You know what I mean? You just can't do that. Even when I did go to the police, they said, don't be silly, you encouraged it. Yeah, I mean, I thought, wait a minute.
[C 78:54]: Sleep problems.
[B 78:58]: And then finally, have you ever reported the abuse to the police, an inquiry, a professional, or an authority?
[A 79:06]: Yeah, reported to the police. Yeah. Yep.
[B 79:09]: I know you've already stated this before, so it is a bit tedious, but what happened when you reported this to the police?
[A 79:14]: I was I was— because I was known to the police then, it was a few years, and I was turning into a criminal, I wasn't believed. I was told that I had encouraged it.
[C 79:27]: The kind of, if you went on holiday, sometimes you might struggle with somewhere you don't know.
[B 79:33]: You were told what? Sorry?
[A 79:35]: That I had encouraged the situation, I had encouraged the abuse, the sexual abuse. I must be gay. The exact words of the officer.
[C 79:46]: Okay, and is that still an ongoing thing? Okay, and when did that happen and how long did it happen for?
[B 80:00]: So the next is just movement between placements and leaving care. Why did you move between placements and were the reasons ever explained?
[C 80:06]: No.
[A 80:07]: Never, no, no. I moved obviously from the first one because I absconded because of the serious abuse. Second one was a result of abscondance, the first one. And the third one was, um, a partner wasn't ready to be integrated back into society.
[C 80:23]: Yeah, so I can understand that there would have been a struggle. How has what you went through affected relationships, parenting, friendships, Yeah, you give them the life that you wanted.
[B 80:52]: So no, never. I moved as I was, as I absconded due to serious abuse. Second was a result So it'll be expounding from the first and final setting I was deemed to, uh, I was deemed not fit to enter society.
[A 81:04]: Correct. Yep.
[B 81:07]: Did you run away, refuse to return, or ask to be moved?
[A 81:12]: You couldn't refuse. There wasn't an option.
[C 81:15]: What about friendship? Has it affected any friendship or your ability to maintain friendship?
[A 81:21]: I mean, the staff at Liverpool let me physically hitchhike home to Edinburgh, which is 60 miles, in different people's cars. They knew that was happening as a 13-year-old.
[B 81:32]: Do you say 60 miles?
[A 81:34]: Yes, 60 miles from that. I was 60 miles from my parents. Yeah.
[B 81:53]: So I just put, you couldn't refuse, that was never an option. The staff at Lendrick left me— let me hitchhike 60 miles to my parents' house, getting rides from strangers, and they not only knew but encouraged me to do so.
[A 82:05]: Yep, if you don't— if you're not happy, just bugger off again. Yeah, so I did.
[B 82:10]: And then finally for this section, when and what age did you leave care?
[A 82:15]: 16.
[B 82:17]: And what was your circumstances afterwards?
[A 82:20]: Um, for the first 4 years, my— from 16 to 20, uh, I was a criminal.
[B 82:28]: Yeah.
[A 82:29]: Um, I was even breaking in, um, doing everything I shouldn't be doing. Take no pride in it now whatsoever. Um, I got an 8-week prison sentence in Edinburgh.
[B 82:45]: One second.
[A 82:45]: Sorry.
[B 82:46]: No, don't apologise, um, Richard.
[C 82:49]: Yeah, absolutely. Just something that would remind you. Yeah.
[B 83:00]: Do you say 6 or 8 weeks?
[A 83:03]: 8 weeks. 8 weeks prison sentence.
[C 83:04]: How was it affected?
[B 83:05]: You were in Edinburgh? In Edinburgh and And what was it, what caused you to be placed into the adult prison?
[A 83:16]: Breaking in the house.
[B 83:21]: That's perfectly fine. So now it's just gonna go into the impact of your life. This may be a bit more of a distressing part, but after that we'll just be flying through. We should probably be done in the next 15 minutes or so.
[A 83:35]: Yep.
[B 83:35]: So this is the impact on your life, what the care setting has done. So how did this experience affect you at the time? So try to think about obviously your thoughts and feelings in relation to your safety, your trust, confidence, sleep, behaviour, education, relationships, and also your ability to speak up.
[A 83:56]: Well, as I say, I spiralled. The only way out I could see was rebelling. I was free, you know what I mean? I was free from that system. And instead of building my life and doing the right channel, I chose the wrong one because of the anger and the hatred and the hurt and deceit that I had in me. I couldn't speak to anybody. I had nobody to speak to. I mean, I was pretty much discharged from social services overnight. Yeah, one second, one second.
[B 84:47]: So you've got a— well, I spiralled. The only way I, um, the only way I saw was rebellion. I was free this way. Instead of building my life and choosing the right channel, I chose the wrong path due to anger, hatred, and deceit. I was essentially discharged overnight.
[A 85:03]: Yep, just 3 years of my life, then all of a sudden that's it, you're free to go. Yeah, no explanation, no nothing.
[B 85:27]: And how would you say this has affected your sleep, your behaviour, and your future relationships and ability to speak up?
[A 85:36]: For the first probably 20 years after that, it's horrendous. I had them— I was sleeping with different women. I've got 3 or 4 children that I have nothing to do with.
[C 85:48]: You know what I mean? Yeah, absolutely. Yes. Have you received counselling, therapy, mental health?
[A 86:00]: My family disowned me.
[C 86:02]: Yeah.
[A 86:05]: And I was, I was just a rebel. I was on a destruction mode. Do you not believe it?
[C 86:15]: Yeah.
[B 86:40]: The first 20 years after this was horrendous. I was sleeping with numerous women. I have 3 children that I don't have anything to do with. My family disowned me. I was just a rebel. I was in destruction mode. You wouldn't have believed it.
[A 86:52]: Mm-hmm.
[B 86:53]: Yep, yep, no problem. So the next question is, how has it affected your mental health?
[A 86:59]: Back in the day, you didn't have mental health. There was no such thing as mental health. That's only— that's a modern day. So my mental health was me breaking in. My mental health was me sleeping with different women, cheating, lying, stealing. That was my mental health. Because if you ask anybody 40 years ago what mental health was, nobody could tell you. Okay, I now know what I've done to my mental health.
[C 87:27]: Yeah.
[B 87:32]: So my mental health was stealing, break and entering, sleeping with numerous women. What else did you give an example for?
[A 87:39]: Just doing what I wanted to do. I mean, I couldn't— I didn't care. I mean, nobody could do any more to me than what had been done the previous 3 years.
[C 87:58]: No. Could any sibling, former resident, relative, friend, partner, or professional provide a supporting statement for your application, or would you want them to? You wouldn't. Okay.
[B 88:13]: How has it affected your physical health? Um, physically So like any alcohol or substance use? What were—
[A 88:23]: oh no, that's one thing I've been very strong about. I mean, I'll social drink now and again. I don't— I used to smoke at the time, but when I turned my life around, I stopped smoking. And I refuse point blank to do any kind of drugs. I've seen so much destruction with them in the care system.
[B 88:41]: Yeah, I've got no substance use. I only drink socially now. Um, how would you describe your sleep?
[A 88:49]: Terrible. My doctor refuses to give me any more sleeping pills because of the addiction, and I'm now on— actually, just give me a second, I'll tell you what they're called— diazepam.
[B 89:01]: Yeah, one moment.
[A 89:03]: Just two seconds. No, I'm a tripplin'.
[B 89:18]: I'm a tripplin'.
[A 89:20]: I'm a tripplin' for my sleep. But to be honest with you, I actually buy sleep pills on the black market.
[B 89:26]: Yeah, no problem. Hold on. Would you say this is due to it being a necessity?
[A 89:39]: Yeah, because my doctor won't give them anymore. Because of the addiction. But I've got— I need to sleep, you know what I mean? And it's all— I'm a— triptylene don't work. They calm me down, but they don't— they don't make me sleep. The only thing that makes me sleep is Zopiclone.
[B 89:54]: Zopiclone?
[A 89:55]: Yeah.
[B 89:56]: Do you know how that's spelled, by any chance?
[A 89:58]: Z-O-P-I—
[B 90:00]: yeah—
[A 90:00]: clone, C-L-O-N-E.
[B 90:06]: That's the only thing that helps with your sleep?
[A 90:08]: It's the only thing that'll put me asleep, yeah. And I know I'm addicted to them, I know that, but what's the options?
[C 90:15]: Yeah. And how are you feeling after discussing this on the phone?
[B 90:26]: Just give me one second, just while I just try and associate the— not associate, sorry, just try and fix the punctuation and grab my real quick.
[C 90:37]: Yep.
[B 90:38]: So, but no substance use. I only drink socially now. My sleep is terrible. My doctor refuses to give me more sleeping pills as he's concerned about addiction. I'm on diazepam, Amitriptyline. I do buy sleeping pills on the black market. This is a necessity as my doctor won't provide me with the drugs. Zopiclone is the only thing that helps me with my sleep. I know that I'm addicted, but what are my My options, by any chance, could you please just confirm for me what the milligrammes are for those?
[A 91:04]: Um, I think it's 7.5. It's obviously clone, I think. I don't have them to hand with me. I'm actually in a hotel room in Ireland at the moment on work. Um, the amitriptyline, I, I have, they're 10 milligrammes, but I take 2, so it's 20 milligrammes.
[B 91:20]: And how many of the zopiclone do you take a day?
[A 91:23]: Uh, 1. One at night.
[B 91:31]: Yeah, um, and then the diazepam?
[A 91:34]: Yep, I take one of them. I think there's 5 milligrammes. I've not got that in my hand either, like I said, in my bag in my car.
[B 91:39]: It's okay, don't worry about it. One, one a day?
[C 91:42]: Yeah.
[B 91:42]: And is that at night or just during the day?
[A 91:44]: At night.
[B 91:47]: Fantastic. Um, how has it affected your relationship, parenting? Friendships, intimacy, trust, or isolation?
[A 91:54]: No, um, since my children came along, the children I've been a father to, I mean, they've changed my life. Um, you've no idea.
[B 92:10]: Sorry, say that one more time.
[A 92:11]: I mean, talk about being an overprotective father.
[B 92:13]: Yeah.
[A 92:14]: Oh, you have no idea.
[B 92:15]: I have lots of problems.
[A 92:16]: Idea. And my children, my world. I see them on a daily basis. Yeah, for them, they're all doing well in life. My daughter's a paramedic. I mean, got 2 grandchildren, 2 on the way next year, and all full-time jobs, all got their own houses, done so well. And I, I thank myself for that. Um, of course, my strict regime that I've developed because of my abuse. So if anything, it's done some good. It's made me treat my children the way that I should have been treated.
[C 92:55]: Yeah. Be honest with you. I'm still— I'm working on the system, and every now and then I have to ask Auntie what that means. All right, Craig, well, you take care of yourself, and thank you again. All right, speak to you soon.
[B 93:30]: Bye. But since I've become a father to my kids, they've changed my life. Talk about being a A protective father. You have no idea. They are my world, the four of them. They all work full-time. They have a house. I gave myself a strict routine to stick to and I was able to provide myself with this. I wanted to treat my children the way I should and wanted to have been treated. They are my world.
[A 93:51]: Yep, yep.
[B 93:53]: And the next question: how has it affected education, work, confidence, opportunities, finances, housings, or day-to-day stability?
[A 94:02]: My strong will has got me out of the shit in my teenage days. Um, I, I left when I turned 20, um, after I'd done my prison sentence. I left Edinburgh. Hold on, you left Edinburgh? I left Endra. I wanted to prove my family wrong because I was written off, you know. I mean, I was a nobody. I was going to die. I was going to die crook and all this, you know. I mean, and I just got to the stage when I was 20, I thought, fuck you. Excuse my language.
[B 94:44]: No, it's okay.
[A 94:45]: I'm not going to be that person that you see I am. And I see, I packed up and I left. I left them with nothing but the clothes on my back. I'm left with no qualifications whatsoever.
[B 95:31]: So she put, my strong will has got me out of this shit from my teenage days. When I turned 20 after my prison sentence, I left Edinburgh. I wanted to prove my family wrong. It was like a fuck you. I wasn't going to be the person everyone thought I was going to be. I left with nothing but the clothes on my back. I have no qualifications. And finally, are there triggers, places, smells, authority figures, institutions, or situations that you avoid?
[A 95:58]: Not really, because I've never— I mean, I've never been near a care situation. My children have always had great upbringing, great education, you know what I mean? I've been such a strict father, but for the right reasons.
[B 96:12]: Yeah.
[A 96:13]: And I've never been in that environment, and I've never had any social— I mean, I would not allow a social worker near my door.
[B 96:21]: Yeah.
[A 96:21]: You know, I mean, I have no trust, no faith in that profession. And I actually have a friend whose wife's a social worker, and I will not associate with her in any way, shape, or form. And that's wrong. That's wrong for me to do so. And But it's a—
[B 96:38]: Sorry. It's okay to apologise. So I just got, um, not really, so I've never— sorry, not really, as I have never been near a care situation with my kids. They've had a great upbringing and education. I was a strict parent but for all the right reasons. I do not trust social workers. I will not let them near my doorstep. I have a friend who is a social worker and I will not associate myself with them.
[A 97:26]: So my friend's wife she's a social worker. And I know it's wrong, but it's the whole stigma, the word social worker, you know what I mean?
[B 97:37]: Yeah.
[A 97:37]: And I've seen the destruction and chaos they've caused in many people's lives. I mean, I've looked at all these child abuse cases and Orkney and things that have happened, and the social workers have been to blame. That's by the by, but what they've did to me personally, you know what I mean, Yeah, they can fuck off as far as I'm concerned. The whole system is dead and buried and will never be resurrected in my life. Never.
[B 98:29]: Can you just clarify something for me? You just stated that— oh, hold on. You said something then about like, um, if it's up to you, like about resurrecting something. Um, in relation to social work and social workers, what was that again? Can you just repeat it?
[A 98:52]: The only thing that's resurrected now is to speak to you about it.
[B 98:54]: Oh, okay.
[A 98:56]: Sorry, it would, it would be buried, gone. But I mean, you can probably hear from my tone, I'm getting so angry. Yeah, just thinking about these people and what they've done, you know what I mean? So many children have been scarred by this. When I say I've lost a friend through this—
[B 99:18]: yeah, I do apologise. My condolences.
[A 99:21]: No, listen, that's years and years ago, but again, it's the life that could have been saved.
[B 99:25]: Yeah, of course. Hold on, I'm just finishing up the punctuation and grammar on this and I'll read it back to you just to make sure everything's right. Just because we've gone over like quite a bit of the time period, so like I probably will lose the transcript on this. So I just want to make sure everything is crystal clear. So I just put, not really, as I've never been in a care situation with my kids. They had a great upbringing and education. I was a strict parent, but for all the right reasons. I do not trust social workers. I will not let them near my doorstep. I had a friend whose wife is a social worker and I will not associate myself with them. I know it's wrong, but it's the whole stigma of the word social worker. I've seen firsthand the effects that they've had on people's lives in regards to what's happened to me and the social workers' involvement. They can all fuck off for as I'm concerned. The only time it is resurrected in my life is speaking to you today. I have buried this. I'm angry with what has happened. To not only me but every other child. I lost a friend because of this. It was a long time ago, but this is a life that could have been saved.
[A 101:02]: Yep.
[B 101:02]: And then finally, in relation to the impact of your life, what impact has this had on your life overall, and what do you think may have been different if it had not happened?
[A 101:12]: What could have been different? Well, hopefully nothing could have been different because I love the life I've got now. But I could have left. I could have been deprived of an education, and that's so important. But because of my strong will, I mean, I've got a cracking job. I'm in a senior management role now. I'm on 80 grand a year, you know what I mean?
[B 101:42]: That's fantastic.
[A 101:43]: I own my house, I've got cracking cars, and I don't want for nothing, and this is not about money, not about money at all.
[B 101:50]: No.
[A 101:51]: But that's what the care system has done for me. That's me that's done that for me, and only me. That was the path I took when I turned 20, when I left Edinburgh, and I've done it mainly to prove my family wrong.
[B 102:15]: It's actually astounding how much spite can be such a motivating factor.
[A 102:21]: Honestly, you've no idea. I just didn't want to become a statistic, to be honest with you.
[B 102:31]: Yeah. So I just put, well, hopefully nothing but Nothing could have been different as I love the life I have right now, but I was deprived of an education, which is incredibly important. However, because of my strict regime, I have done so well for myself. I have a cracking job, nice cars, and a wonderful family. This is all due to me, my actions, and my determination. I wanted to prove everyone wrong and prevent it being another statistic.
[A 103:26]: Yep, spot on.
[B 103:30]: I'm just going to answer some questions now, which is just in relation to, for me, um, Do you know if there's any letters, photographs, reports, inquiry evidence, apologies, decisions, or previous correspondence made to support any evidence and supporting information what you've given today?
[A 104:04]: No, nothing at all.
[B 104:06]: That's fine.
[A 104:07]: No, nothing.
[B 104:09]: Could any sibling, former resident, relative, friend, or professional provide a supporting statement?
[A 104:15]: Um, no, nobody, nobody was here. Yeah, nobody was here. And, and I say because it's a taboo subject, you're not exactly going to come out homeless, started donating to your mum, you've been abused, are you?
[B 104:24]: No, of course not. So now it's just in relation to previous claims, application, or payments. Have you previously made any civil claim, um, criminal injuries claim, a redress application, a complaint, police report, increase statement, or claim to any other scheme about this abuse?
[A 104:41]: What you said, you're the first person I've talked about it in 40-odd years, so you're very privileged, I'll tell you.
[B 104:47]: Oh yeah, very much. I do feel very much So you've actually done such a fantastic job, if I'm being honest with you, Richard. Like, this is something more obviously is a very distressing and traumatic thing to speak about, but you've been able to conduct yourself very eloquently and also express yourself and give such detailed description that, like, I know this might sound a bit crazy, but like, I'm actually looking forward to drafting this statement up because you've just provided so much information. It's just going to be easy. I'm going to be able to fly through this. So again, I am glad that you've been able to finally speak about this and be a little bit open. And obviously, as you stated, we're here to try and get you the recognition and also the acknowledgement and apology, what you do deserve. Obviously, I know you stated that you haven't got any interest in relation to the money, but from what I can tell you now, that looking from our system and looking at provisional value of obviously your records, the statement what you've given today, you're estimated at a level 5. So that's anywhere between £80,000 to £100,000. But that's obviously— I can't say for right now that that's a guaranteed figure. But that is something what we believe that this level is going to be at. But it will all be down to the Scottish Redress Panel. In relation to that anyway?
[A 106:14]: It doesn't excite me. No, of course not. Maybe 40 years ago it might have, you know what I mean? But now I don't give a shit, really. I think what— you've no idea how this has made me feel now, just be talking to you. I'm not going to go run and speak to my wife when I go back home, but I think through time I might. I might do that.
[B 106:36]: I think it's one of those, I think now, like, not only for this for you isn't mainly to get anything back is in form of a compensation. I feel as though this is perfect for you in regards to your closure. I feel like now that you've been able to take a detailed account of what happened and to— obviously it's a bit easier speaking to me today because you can't put a name to my face. No, sorry, you can't put a face to my name. So yeah, it's one of those where like you probably would feel a bit more comfortable to speaking about it and being able to talk. And obviously, as I said, I'm very grateful for you to be able to do that, not only just for obviously my job and being able to do this for you, but also I'm thankful that you've done it for not for yourself really, because I feel as though this would be the start of something for you where you'd be able to—
[A 107:25]: Well, a bit interesting. I mean, to be honest with you, I don't think anybody's ever going to be alive that's caused any of this, and I don't think any repercussions is ever going to happen to these guys. And I've accepted that, you know what I mean. But I think what makes me happy is that the government has realised there's been a problem.
[B 107:45]: Of course.
[A 107:45]: A bit late, but I mean, hopefully now the kids that are going on my journey, you know what I mean, that's what it is, it's been my journey, they'll get the care that they need and thrive, you know what I mean, that I never got. And that matters. Believe me, that matters.
[B 108:04]: Of course. And you've done an absolute fantastic job in raising your family as well, especially considering everything what you've been through. Obviously, something you should be very, very proud of what you've managed to do.
[C 108:14]: Yeah.
[A 108:14]: I suppose if anything, I can thank for what happened to me for that. Yeah. In a perverse kind of way.
[B 108:20]: Well, really, it's more of thanking yourself that you was able to have that mental fortitude to be able to tell yourself that you've got a plan I'm going to stick with it and I'm going to show everyone that obviously you deserve better. And you did get better, then that was all from your own doing. Like, you became— obviously, um, without, um, sounding a bit too much like— at the end of the day, um, you, you are older than me, but you became your own, your own man essentially at that time. No guidance, nothing at all. And a lot of people within this Scottish region has not been able to do that. And I can is that right?
[A 108:56]: I can imagine.
[B 108:58]: Yeah, it could have gone a lot worse. You've probably got one of the best outcomes I've ever seen so far coming from this. Yeah. Which in a little way, obviously, you probably may feel a little bit lucky from the outcome.
[A 109:11]: I do, I do, yeah, I do. And as I say, if I had done education at school and I'd done mainstream school, I don't know where I would be. I'd probably be still in Edinburgh. I don't know. I don't know. I don't even want to think what happened then, you know. I mean, it didn't happen, and what did happen I've had to deal with, and again, I've done a bloody good job of it. I know I have.
[B 109:33]: You've done a fantastic job, I must admit, honestly. Thank you. So we're literally just near the last few questions now, yeah, and we should be able to fly through. But just in relation to that past question, what I asked, did you receive any payment, apology, settlement, or decision, or any signed waivers waiver or discharge, and do you have any copies?
[A 109:52]: Nope, nothing at all. Nothing.
[B 109:54]: Nope. So now it's just for the reason for applying. Why are you applying to the Scottish Readjust Scheme, and what would you like to come from telling your storey today?
[A 110:04]: Education. But I think, I think that's out there already. I think that's why they've created this scheme. I think whoever reads this, I don't think they'll be shocked by it because they'll have read a lot worse. But now is the time to do it. You just— I just say nobody can be punished for this, but it's just the time, you know what I mean? If you had spoke to me 2 years ago, I would have told you piss off, absolutely no chance, you know what I mean? But the time in my life now, I'm nearly 60, you know what I mean? And I feel now I should, and it's just time. Yeah, the time is right. It really is right to do that. Yeah, and it should be. I mean, I should be shouting it from the roof. Yeah. In a strange kind of way, you know what I mean? But—
[B 111:32]: The next question would be, what would an acknowledgement mean to you, Richard?
[A 111:37]: I think now it'd be pretty much meaningless, to be honest with you. It's like the horse is bolted, you know what I mean, after the steel door's been left open. It's happened because none of the people— again, none of the people involved will ever have a repercussion of what they've done. So they can stand on the highest hill in the world and shout, \"I'm sorry, Richard.\" I just laugh at them, you know what I mean? Because it's somebody apologising that hasn't been through that, that hasn't, I'm presuming, you know what I mean, they're just reading my storey. And that's what it is, it's my life they're reading. So I think it'd be kind of, I don't think they should apologise on behalf of somebody else. Else, but somebody has to take ownership from it. I understand that.
[B 112:59]: But it is meaningless now. It is meaningless now, to be honest with you. It's happened now, and none of the people who were responsible will ever be accountable. You can stand on the highest hill and shout, sorry Richard, I would just laugh at that. I would understand that. I understand that someone has to take ownership, but those responsible will never face the consequences.
[A 113:15]: Yep, yeah, it's too late. It's far too late to be doing this, something that happened all these years ago.
[B 113:30]: And finally, is there anything else you want Rejoice Scotland to understand about what happened or the harm that you have lived with?
[A 113:38]: Again, I revert back to the previous question. What are they going to do with it? Ken, are they going to say, oh, we're so sorry? Hear it again, it's just bollocks as far as I'm concerned, you know. I mean, somebody who's in their 30s and their 40s trying to deal with something that happened 30 years ago, it's— they're doing it as a job. Yeah, Ken, they, they don't care. They'll go to bed tonight and they'll sleep no problem. What happened to me, they, you know, I mean, it's just a job to them, that's all it is. They've not experienced what I've went through, and for them to try and— and then for them to try and do something about that now, well As I say, it's too late. Far too late. And again, I think that's just a bit of resentment on my behalf there. Yeah.
[B 114:48]: So again, I refer back to the previous question. What can you do about it? You can say sorry, but it means nothing. A load of bollocks for them to now only start trying to do something about it. It's too late. Again, this may just be, just be my resentment on behalf of the care system.
[A 115:11]: Those that are meant to care have failed.
[B 115:21]: I just added that. So finally, Richard, it's just a closing— well, a closing and welfare cheque. Is there anything important that we have not covered our wording that you wanted to handle correctly?
[A 115:33]: No, no, you've been absolutely fantastic. You've delivered this like absolutely fantastic.
[B 115:49]: How are you feeling after discussing this, and do you feel safe to end the call?
[A 115:53]: Yeah, yeah, no, no, I'm not— I feel good actually. I feel good. I feel, and yeah, it's your job, I feel you've listened and you've extracted the right information. You know what I mean? You're not a robot. You're, yeah, yeah, I feel you've got compassion behind you. Yeah, it's made this whole process far easier.
[B 116:13]: Yeah, we're here to try and get the best possible outcome for you.
[A 116:16]: Yeah, yeah.
[B 116:17]: Obviously most of the time, um, you're not alone being the one who, but with saying like the money means nothing like a lot of people feel the same. And it is, yeah, it is more obviously the acknowledgement and the more of the panel admitting fault and taking accountability more than anything.
[A 116:37]: I think they've done that already by creating this system. They know there's been problems, you know what I mean?
[C 116:44]: Yeah.
[A 116:44]: But to the extent I don't think they do, and I don't think they ever will know. I don't think you'll speak to half the people involved to be honest with you. A lot of them have been dead by now, so you have no idea the true extent. This is just a statistics exercise for them, that's all this is.
[B 116:59]: Yeah, and we're gonna— when it comes in next year, there's also going to be the Church of England scheme, so really, yeah, so it's going to be even much. And with the Scotland one, obviously the storeys that have been detailed to us so far, obviously quite traumatic, I imagine, just not only for the people to have experienced it, but just even ourselves, just to hear anything. It is a shocking thing.
[A 117:25]: Yeah.
[B 117:25]: With the individually assessed Scottish redress applications, you get that, you get £100,000 because obviously, because they understand the severity of what's going on.
[A 117:34]: Yeah.
[B 117:35]: With the Church of England scheme, it's £600,000. So it shows you. Yeah, exactly. It shows you how severe basically that's going to be. So obviously that's something more. At the end of the day, the role, what we're doing here, it's the job satisfaction obviously outweighs the storeys that we hear because what we know is that we're obviously doing a job to try and make, trying to give closure to a part of your life, which obviously is very troubling. And obviously if we're able to get you any compensation in relation to that, Brilliant. But obviously, yeah, it's just a bonus on top of it. Yeah, more than anything, what we found is that the people who we're speaking to, they'd rather obviously know for sure that they're going to get this form of acknowledgement and to know that someone's being held accountable for it.
[A 118:27]: Yeah, yeah.
[B 118:28]: And so is there someone you can contact for support, or would you like any support service details?
[A 118:32]: No, I've got— I'm gonna meet a couple of colleagues now down at the bar. I'm gonna have a gin and tonic. I'm gonna go Chinese tonight. I'm over in Ireland on business, so yeah, I'm absolutely fine. But certainly I'll probably not sleep much tonight either, but again, that's just standard for me. And but all told, no, I'm not gonna jump off the windowsill. And for my kids later on— and actually one of my kids is here, he's one of my colleagues— so no, it's just I'm fine, absolutely fine.
[B 118:56]: No problem. What are you gonna have for the Chinese?
[A 118:59]: I don't know yet, I've never been to a Chinese in Ireland, so see what I and see what the crack is like.
[B 119:05]: Yeah, yeah, there you go. Well, I hope they have a lovely evening. But this is just the final question now, Richard. Has the next steps been explained to you?
[A 119:14]: Not really, no, to be honest with you, no.
[B 119:16]: Okay, I will, um, what I'm going to do is I'm now going to explain the next step to you. So I'm just going to answer that as yes. Um, so what will happen now is that I'm going to go away and I'm going to obviously draught your witness statement. I'm going to make it detailed, going to detail it within your first-person narrative.
[A 119:38]: Yep.
[B 119:38]: Because obviously this is your witness statement. I am then going to go through and I'm going to corroborate what you've said within this witness statement today, and I'm going to match it with the GP records, what we've collected. Yep. I'm going to match it with your childcare records, what we've collected, that being from Edinburgh City Council. Council, and also from the institution care setting called CMAB Care and Education. And following that, I will then make a bundle which will provide an exhibit sheet. It will provide an exhibit bundle of all relevant records which obviously corroborate what you've said today. And once that has been drafted and been completed, it is going to be sent to you directly at the email address what we have on file, which is richard@ adampervs.com.
[A 120:21]: That's correct.
[B 120:22]: Yeah, and so that'll be sent to over to you to have a look at, um, and for you to sign. And you sign and obviously just state that the information in the witness statement detailed is, um, correct, um, and the best of your ability. And once you've sent that back to us, we'll be then in a position where we'll have a WhatsApp meeting with you. The meeting won't be with me, unfortunately. Currently, right? It will be with our claims operations manager, which is Jay Taylor, and also it will be with the head solicitor here at MMA Legal. And it is not a long phone call whatsoever. All you'll need is a form of ID, be it passport or driving licence. Just put the camera in front of your face like you're taking a selfie, show obviously the ID, and then on the call, the head solicitor will state if this is acceptable and if he's happy with that. Once you've then verified, we will then submit your application to the Scottish Redress Panel. At the moment, we are unsure of the time period, what it's going to take for them to respond. We are currently under the impression that is anywhere between 8 to 12 weeks. So hopefully, if that's quick—
[A 121:35]: I wasn't expecting that answer.
[B 121:37]: I know. Yeah. Hopefully are going to come through quickly. And I do have a lot of, um, witness statements this week, just so you are aware. And I've also got, um, witness statements in the back what I'm still drafting as well.
[A 121:50]: Sure.
[B 121:50]: But from what you've given me today, like, and everything what you've done on this call, like I said, you've been absolutely fantastic, Richard. Like, you've, you've not, um, got disgruntled or anything like that when I've needed to, like, interrupt you, which obviously is a bit of a awkward situation for us both. It's not something I would want to put myself in position of interrupting you, but it's essentially just for the fluidity of the witness statement for when I go to type it up. Yeah, so hopefully I'll be able to get this done within maybe like an hour, an hour and a half, right? Okay, and then we'll go from there. I'm hoping that I might be able to get this done for you at the end of this week on Friday. If not, um, I'll definitely have it sent over to you by the end of next Friday.
[A 122:29]: Okay, that's absolutely Absolutely fine, mate. Yeah, no problem at all.
[B 122:32]: No problem. Well, thank you very much again for obviously sharing your storey with me today.
[A 122:35]: No, listen, not a problem. Incredible. Good to speak to you, and I'll catch up with you soon.
[C 122:39]: Okay.
[B 122:39]: Yeah, of course. Have a lovely evening. Bye.
[A 122:41]: Yeah, you too.
[B 122:41]: Bye-bye., `formatted_transcript` = [A 00:00]: Hi there.
[B 00:01]: Hi Richard, it's James here from ML Legal. How are you? How are you doing?
[A 00:05]: I'm okay, yeah, okay.
[B 00:07]: I do have to pass data protection purposes again just before we continue with the statement. Could you please just confirm for me your date of birth, please, Richard?
[A 00:15]: 18th of March, 1960.
[B 00:17]: Fantastic. And then just your postal address, please.
[A 00:20]: Yep, Tango X44 Kingfisher Grove, Gallowshields, Tango Delta 1-2-2-Pet Hotel.
[B 00:24]: Fantastic. And just let you know again, calls are recorded for training and monitoring purposes.
[A 00:29]: Yep.
[B 00:30]: And so now we are going to go into your second care setting. Again, this is all the exact same 12 questions. And so if you could kindly confirm for me the second care setting's institution name, location, the approximate dates, and your age, and who placed you there.
[A 00:46]: That was the Edinburgh Assessment Centre, and location was Howdenhall Drive, and that's at Liberton in Edinburgh. And I was about 14 when maybe 14 and a half, 15, and I was placed there by the Children's Panel in Edinburgh. That I remember very clearly.
[B 01:42]: Also, um, can you remember how long he was there for?
[A 01:46]: 3 weeks.
[B 02:02]: What type of care setting was this?
[A 02:04]: It was a closed environment. It was a secure unit.
[B 02:25]: So the next question is going to be in relation to what your ordinary, ordinary daily life was like there. First, what we're going to do is we're going to go through what the accommodation was like. So could you kindly just confirm for me what the accommodation setting was like?
[A 02:39]: It was like a cell. It's our locked room. There's two of these in the room, but I can remember.
[B 02:56]: Was there a window?
[A 02:58]: No, no.
[B 03:01]: And did you have access to a toilet?
[A 03:04]: I think I must have. I think I must have, because certainly over there, neither. Same instances as in the past.
[B 03:22]: What was the cleanliness like of these cells?
[A 03:26]: Um, just standard, just a room. Um, I can't remember it being overly dirty.
[B 03:44]: Was you provided clothing when you was at the assessment centre?
[A 03:48]: Not initially, no. Um, we got a grant from the social services, but that was probably a couple of weeks in.
[B 04:05]: He was given a grant by the social services. Was this direct?
[A 04:09]: I was given clothes.
[B 04:10]: Oh, sorry.
[A 04:11]: Yeah, yeah, I imagine it's a care grant or whatever it is.
[C 04:19]: Yeah.
[B 04:19]: And how long into being there was this provided to you?
[A 04:23]: A good couple of weeks anyway.
[B 04:34]: So did you only have like one set of clothes?
[A 04:36]: One set? Well, I think in the end they would give me somebody else's clothes out of the top of that bank of clothing, but I always remember I looked right out of place because it was just— it wasn't me. I was taken from the hearing straight there, so there's no pass and go.
[B 05:28]: What was the routine? What was the daily routine like there?
[A 05:32]: You were, you were up here in the morning and the doors, you had to stand behind your door, wait until it was opened. Yeah, you have to march, but literally march to the breakfast.
[B 05:52]: And was this in like a hall?
[A 05:54]: Yeah, yeah, yeah.
[B 06:02]: And what would follow breakfast?
[A 06:04]: You would get breakfast and you would go up, and I remember you go back up to— back up to your room. Yeah, um, and then you would try— I think I probably had a bath or a shower or something. I really can't remember. I certainly was not as bad as previous.
[B 06:22]: Um, so when you were saying when you was able to have the bath and shower, um, was it something where you was able to have your own privacy?
[A 06:31]: Oh no, no, no, no, no, no, no.
[B 06:33]: All right, so would you just be able to briefly describe what it was like when you was taking a shower?
[A 06:37]: Well, it's just— I mean, showers were all open. And you were standing next to somebody. There was no privacy, no privacy whatsoever.
[B 06:55]: I'm sorry to seem like this is prying or anything like that, but was it ever a member of staff present when you were showering and stuff?
[A 07:03]: Yeah, yeah, because you were watched 24/7. There, it was constant. You couldn't be left alone unless, unless you're in your room locked in.
[B 07:21]: What was contact like with your family? Would you ever refuse or deny contact?
[A 07:29]: I've never seen them for 3 weeks. Was not allowed to see them.
[B 07:33]: He wasn't allowed to see him?
[A 07:34]: Nope. No family contact for 3 weeks.
[B 07:36]: Did you have a request to try and contact your family?
[A 07:39]: Um, yeah, yeah, I wanted my mum. Yeah, yeah. And there was once that they did come up, but, um, only because they wanted— the assessment said, what, just me to see a psychologist? And he had turned up.
[B 07:52]: Okay, one moment for a second.
[A 07:54]: Sure.
[B 08:12]: Can you remember the child psychologist's name? No, that's fine, don't worry.
[A 08:20]: Yeah, I was not in a good way. Um, to say the least.
[B 08:31]: Can you remember what the outcome was from you being seen by the child psychologist?
[A 08:36]: No, it was never discussed with me. No, I was never privy to that information.
[B 08:44]: So I just put the outcome of which was never discussed with me.
[A 08:46]: Yeah, none of this was discussed with me in any way, shape, or form. And I was put in there so I couldn't abscond.
[B 09:15]: So now I'm just gonna go into the next question. How did the other children genuinely treat you?
[A 09:22]: Because I was in Edinburgh, it genuinely wasn't as bad, but there was still a tier system, as in hierarchy. Obviously I was still quite young, and there was children there up to 16.
[B 09:57]: The children there that were 16?
[A 09:59]: Yeah, there's older children. Yeah, yeah, I should put the other children.
[B 10:08]: Okay, there were a tier system hierarchy. I was still quite young. There were children there that were 16.
[A 10:15]: Yeah, they were, they were the, like, say, the kingpins, you know what I mean?
[B 10:23]: So to speak.
[A 10:24]: Yeah.
[B 10:27]: How did they, how did the staff genuinely treat you?
[A 10:34]: Like, uh, you're only the one he cared for, put it that way. You were there, they were there to do a job. You know what I mean? They were turning up to do the job, but there was no one-to-one. You were just there. I mean, it was just a routine.
[B 11:08]: So the staff didn't care for you, they were only there to do a job. There was no one-to-one, you were just there. There was no routine. And was there any form of rules, punishments, isolation, or unsafe arrangements that was enforced by the staff?
[A 11:21]: Yeah, they had a single cell that would put you in and strip you.
[B 11:26]: Oh, sorry, a single cell which they'd strip you?
[A 11:28]: They'd strip you, and it had peepholes, and all the kids— they'd make the kids bang on the door when they're— because you wouldn't be— you'd be allowed out for breakfast.
[B 11:35]: Hold on one second. Sorry about this, Richard.
[A 11:38]: Okay.
[B 12:05]: I just saw about this, correct? They had a single cell which they would strip you in. There was peepholes, there was peepholes in the cell in which the other children would look through to mock you and bang on the door, correct?
[A 12:17]: Yeah. And you would, you would have been there for the duration of your punishment.
[B 12:27]: You've been there for the duration of the punishment?
[A 12:29]: Yes, it was 3 days. You've been there for 3 days, 3 days, 3 days, maybe 4 days, and you would be stripped naked and you would obviously bring your food in, but there's no, there's no, um, nothing at all to do. No books, no nothing.
[B 13:18]: So as you put, the punishment would last up to 3 or 4 days. You would be naked, not provided any books or stimulant. They would only provide you with food.
[A 13:25]: Yep, correct. They did have a potty in the corner, you pissing the pot legs.
[B 13:42]: If you ever used the, uh, the pot, was it ever changed if you, if you requested for it to be changed?
[A 13:49]: No, no, you once Once a day you would be let out to empty your piss pot, um, and that's it, you're back in again. You didn't even have— I know even in prison, like, you get exercise. There's never any, nothing like that. Yeah.
[B 14:16]: So again, um, it is going to be, um Identifying what you'd now consider abuse that you suffered whilst she was at the assessment centre. And so in relation to neglect, that would be any inadequate or withholding of food, clothing, warmth, hygiene, supervision, safety, medical care, education, or emotional support, unsafe confinement, failure to protect from bullying, violence, sexual harm, or other children or unsafe adults. Looking back, would you say that you was a victim of neglect whilst she was at the assessment centre?
[A 14:48]: Yeah, 100%. Predominantly psychological.
[B 15:10]: Looking back at your time when you was at the assessment centre, is there anything what you'd now consider as physical abuse?
[A 15:19]: You were given a punch here and there, yeah. If you step— if you stepped out of line, if you want to go to put in a cell, you were given a punch or a slap.
[B 15:38]: Can you recall where they'd hit you? Was it in the face?
[A 15:43]: Genitals. Give you a kick or a punch in the genitals. Never anywhere that could be seen. Never.
[B 15:58]: Looking back at your time, would you say that there's anything what you would now consider as emotional abuse?
[A 16:04]: Oh yeah, yeah.
[B 16:07]: And then again, for looking back at your time at the assessment centre, is there anything what you'd now consider as sexual abuse?
[A 16:14]: No, no, no, no problem.
[B 16:17]: So I'm going to ask the following questions again in relation to all three levels of abuse that you suffered while you was at the assessment centre. So in relation to the neglect, Richard, could you please confirm who was involved or responsible?
[A 16:33]: The system. The system is the system, yeah, clear and simple. There is only one answer, yeah, yeah, it's the system. Edinburgh Council. Or in our children's panel allowed this to happen by putting the children in here.
[B 17:01]: Can you think of any specific— sorry, can you remember any names or any specific roles, descriptions of the staff?
[A 17:12]: One springs to mind, and his name is Ronnie Motherwell.
[B 17:17]: Ronnie Motherwell? Yes. And would you say, um, Ronnie Motherwell was responsible for any of the abuse that you suffered when you was there? Could you specifically highlight which levels of abuse? Which type of abuse?
[A 17:35]: He would punch you. He would kick you if you were gonna get— yeah, I mean, it's— yeah, just an odd dig. It was not to the extent as Lendrick Muir, but there was— you're always alert, you know. I mean, you knew what was coming if you stood out of line.
[B 17:51]: Yeah. And again, in relation to who was responsible, um, for the physical abuse, um, who would you say was involved or responsible for that? Staff. Yeah. Do you remember any specific names?
[A 18:25]: Well, Ronnie Motherwell was one. Um, not really. He always starts— he always sprung to mind. Um, he was a Scouse, like, yeah, in the highest order.
[B 18:53]: And again, in relation to the emotional abuse, um, are you able to confirm who was involved or responsible?
[A 19:00]: Well, everybody dealt with my care package, to be fair.
[B 19:04]: Everyone dealt with your care package?
[A 19:06]: Everybody dealt with my care package, yeah, because I mean, I go to an assessment centre— sorry, I go to a children's panel, and there was no dialogue with myself. I went there because I kept absconding from Landryk Muir, and the next thing I know, I walked— I was shackled and put into a social worker's car. Taken from my parents, no explanation, no nothing.
[B 19:34]: You were shackled, did you say?
[A 19:36]: Handcuffs, eye cuffs, yeah, yeah, cuffs, so I couldn't abscond, I couldn't run away, because if I got to that door, I would have, trust me.
[B 19:46]: Yeah, so you was putting cuffs on, then putting cuffs and taken to the car, then straight to the assessment centre, straight there.
[A 19:54]: Yeah, there's no passing go, there's no goodbye to parents, nothing. I always remember the children's panel had a button under the table, and I knew— obviously I knew exactly what was going to happen. The button was pressed, you could hear it. Yeah, indicate them to lock the doors down the stairs.
[B 20:30]: And was this the door downstairs? You mean in the entrance of the building?
[A 20:34]: Correct. Yes, yeah, they sealed it so I couldn't get out.
[C 20:50]: Hi, this is Craig. Hi Craig, it's Leah calling from Eleanor Legal. Is now still a good time to conduct your witness statement?
[B 21:01]: So now we're just going to go through each level of the abuse, if you're able to provide one clear example of what happened, where and when did it occur, what was happening before the abuse took place, during, and afterwards. So we'll start first with the neglect. Could you please provide me with one clear example of what happened, Richard?
[A 21:23]: Yeah, well, neglect to me was being put in a room for 3 days, potentially, or longer or shorter, and on average 3 days with no clothing, no stimulation, no light.
[C 21:43]: Kind of your final chance to say what you need to say.
[A 21:48]: And what abuse did you want?
[C 21:50]: I mean, you got a drink or something nearby?
[A 21:56]: Okay, people can understand. You mean you're ripped from your family, put into this surrounding without any chat, dialogue, anything?
[C 22:07]: Some questions could be quite upsetting because to give concerning home and care in the same past. Just take your right-hand side now. And before we do start, have you previously made any civil claim, criminal injuries claim, retrafications complaint, police report, inquiry statement, or claim to another team about any assistance you received? And have you ever received any payment, apology, settlement, or decision Do you recall what happened after this?
[A 22:46]: What respect?
[B 22:47]: So once you was obviously let out of the room, all right, just go back into mainstream then.
[A 22:54]: Yeah, you get your collection of clothes, you get your clothes back, and you just go back into your room. But I was put in there for 3 days because I refused to eat for 4 days.
[B 23:14]: You refused to eat for 4 days?
[C 23:18]: Yep.
[B 23:27]: So now this will be in relation to the emotional abuse. Are you able to provide a clear example of what happened, where and when did it occur, what happened before, during, and afterwards?
[A 23:40]: I mean, I'm sounding like a stuck record here, but the motion— the emotional abuse started when I was in that children's panel, you know what I mean? There was never any questions as to why I absconded from Lendrickmuir. And obviously I could have told somebody, and what I was just labelled as this delinquent, and then the best thing was just to lock me up, and that emotionally screwed me up big time.
[B 24:40]: It's just to go back a little bit, and if ever you do feel like obviously that you're repeating yourself I do apologise, obviously, for the repetitive questions. If the question— if the answer is the same, don't worry about giving a repetitive answer. It's still okay to do so. Okay, no problem. And finally, the final example, if you'd be able to give one clear example of what happened in relation to the physical abuse, where and when did it occur, and what happened?
[A 25:11]: It wasn't as bad as previous establishments. But I mean, we were teenagers, and if you anything out of line, then you would get a dig, you got punched. So it would happen, might happen on a daily basis, it might happen every 3 days, just when I got a bit cocky or rebelled, you know what I mean, you're put back into line.
[B 25:44]: So you said you'd receive a dig?
[A 25:47]: A dig or a punch? Yeah, a dig, as in a dig in the ribs, or yeah, punching genitals or kicking genitals.
[B 26:11]: And again, can you recall anything what was happening, what would happen after this, after being in receipt of a punch?
[A 26:19]: You would just go on about your daily routine, whatever that may be, the norm. It was just accepted.
[B 26:35]: When you say it was accepted, was this by members of staff?
[A 26:39]: Not by me. It was— I just accepted it because I was— it was, it was the right thing to do in my head. I mean, I had been out of hand or I'd done whatever I'd done, and I mean, and that was your— I mean, obviously there's consequences in life, and that to me is a consequence. At the time, when you're a teenager, you just don't know any better. Okay.
[B 27:25]: So now the relating 5 questions are going to be very repetitive, but it's just going to be in relation to the neglect, emotional, physical abuse. How often did the neglect happen? Over what period? And did it ever change or become worse?
[A 27:38]: Well, you were neglected from the minute you were in there. Really, I mean, from day 1 to day 21, you were neglected. Looking back, you know, I mean, I mean, you wouldn't treat an animal the way that we were treated as children. This is a big thing. We were children, okay? And it's horrendous.
[C 28:16]: Say she had been there since the 2nd of August 1968 and that Crosslet is the only home that she has known. You remained at Crosslet during your early childhood, but Crosslet was under quarryers but it was not classed as a quarryer's home. So it's— does that make sense?
[B 28:33]: And again, the same question but this time in relation to the emotional abuse, Richard. How often did this happen, over what period, and did it ever change or become worse? Worse.
[A 28:42]: My emotions were— I mean, I couldn't focus, I couldn't think, and I was just robotic. I mean, I was in the system, so your emotions didn't come into anything back then.
[C 29:07]: Was 1973. You've been there from the age of 5, and it looks like you were there for about a year.
[B 29:14]: I couldn't think. I was robotic. I was just in the system. My emotions never came into question back then.
[A 29:20]: No, no, obviously I'm fucked up. That's, again, that's the way I felt at the time.
[C 29:25]: That's just—
[A 29:27]: my head was just done.
[C 29:33]: '88 until '81. I've got a 6-month family placement.
[B 29:43]: And again, it might seem a bit repeated, but in relation to the physical abuse, how often did this happen? Over what period? And did it ever change or become worse?
[A 29:53]: It didn't come any worse because there was cameras and they couldn't really make it any worse as such. It happened periodically. It could happen once a day, it could happen once every 3 days.
[B 30:15]: So it could be once a day or once every—
[A 30:18]: yeah, it was really— I mean, that was their form of punishment when we were out of line.
[C 30:27]: And do you understand the purpose of the statement? And do you agree that it can be used for your Scottish redress application alongside any supporting evidence? Amazing. So I'm gonna ask some questions about your personal background and your entry into care, but I know that that would be a bit difficult for you.
[B 30:47]: We're now on to the next question. Again, it'll be asked again, um, 3 times, just in relation to the abuse of which you've suffered. So I do apologise if it becomes a bit tedious or repetitive. So in relation to the neglect, what immediate effects did you experience?
[A 31:05]: Immediate? Worthless. Yeah, all my self-respect.
[B 31:16]: As in you like lost all your self-respect?
[A 31:18]: Yeah, a lot. I mean, whatever respect I did have for myself, it was gone. I absolutely despised my family because of this.
[C 31:26]: Do you know anything about why you were put into care?
[A 31:36]: Yeah, just life. And just, I, I just hated life.
[B 31:44]: That's perfectly fine, Richard. And we're now going to go into relation to the emotional, emotional abuse. What immediate effects did you experience? Was there any fear, shame? Sleep problems, bedwetting, running away, behaviour, or school changes?
[A 31:58]: I couldn't run away because we were obviously locked in. Um, what else? Emotional.
[B 32:09]: Um, just take your time. It's best to try and maybe think of it as like, how do you remember how it made you feel?
[A 32:19]: Oh gosh. Worthless, just like I was a nobody. I just felt, and I was existing but not living, you know what I mean?
[B 32:32]: Yeah.
[A 32:34]: I just felt that there was— I mean, I had a name, but that was all I had. I was a nobody, and I was treated like a nobody. I was treated like a problem child.
[B 33:00]: Yeah, so I just couldn't run away as I was locked in. I felt worthless, like I was a nobody. I was not living, I was just existing. I felt like all I had was my name. I was treated as a problem child.
[A 33:11]: Yep.
[B 33:12]: No problem. And then again, and this is just in relation to the physical abuse which you suffered, what immediate effects did you experience from the physical abuse?
[A 33:23]: To be honest with you, James, I've become numb. I've come numb to it, and it just— it became part of life. I was— I just accepted it. Yeah, you couldn't do anything else but— you're locked in, you couldn't do nothing, you couldn't run to speak to your mum. I mean, you had nobody to turn to.
[C 34:01]: When you were there, was that in a house or was it in like a—
[B 34:04]: The final— oh, sorry. So there's only 3 more questions in relation to this care setting. Did anyone witness, know about it, or experience something similar?
[A 34:14]: I mean, everybody knew what was going on there. Everybody knew it, like.
[B 34:21]: Can you remember any names?
[A 34:22]: No, I was only there for a short period of time, only 3 weeks, as I say. I can't remember.
[B 34:27]: That's perfectly fine.
[A 34:32]: I mean, as I see it, it was just— it was life, it was normal.
[C 34:38]: Um, can you remember anything about your daily life there? So what was the actual college itself like?
[A 34:43]: And I think it was normal for the staff just to, to do it, and it was just accepted.
[C 34:58]: Okay, what about any of the food? Can you remember what any of the food was like? Okay. And did you do schoolwork?
[B 35:12]: So, but everyone knew, everybody knew what was going on there. I can't remember the names as I was only there for 3 weeks. It was life to me at this point. I was led to, I was led to believe that this was that it was normal behaviour, that it was also normal for the staff to do it, like it was accepted.
[A 35:27]: Yeah, it's just been— if you've done something wrong, you get punished. And yeah, a kick or a punch was a punishment, and that's just become the norm. Yeah.
[C 35:35]: What about hygiene-wise? Did you get any toiletries, you know, shower gel, shampoo, toothpaste?
[A 35:41]: Was that provided?
[B 35:49]: Did you ever tell anyone or try to get help?
[A 35:52]: No, I had nobody I could tell because everybody that I knew was in the system.
[C 35:58]: And what about clothes? Were you given any fresh clothing?
[A 36:03]: I mean, who would believe us as children? We were never believed, never.
[B 36:22]: And then Robert, finally, what was different at this placement compared with the others?
[A 36:29]: You couldn't go. I couldn't escape. I had to accept what was coming or what I was getting.
[C 36:48]: Yeah, absolutely.
[B 36:53]: So now that concludes, um, your second care setting, um, being at the assessment centre. Um, I know, again, apologise for the, uh, tediousness of the questions, but We'll be going through the final set of 12 questions again, this time in relation to your final care setting. So Richard, could you kindly just confirm the institutional name, the location, approximate date and age, and who placed you there?
[A 37:22]: It was St Catherine's. It was adjacent to the assessment centre in Edinburgh, Howden Hall. Liberton. I was placed in there by the Children's Panel after my 3-week initial assessment period was over. I was roughly 14, 15, probably near the 15 mark.
[C 37:48]: Okay, are you okay? Yeah, take your time.
[B 38:03]: Yeah, so St. Catharine's units adjacent to the assessment centre, Howden Hall, Liverpool. I was placed in there by the Children's Panel once my 3-week assessment was over. How old did you say you were at the time?
[A 38:14]: 15. 14 and a half, 15.
[B 38:23]: And the next question, um, what type of setting was it and how long were you there?
[A 38:27]: It was an open setting, an open children's home. Uh, I was there just under a year, I believe. So just over a year, just under a year, and I'm sure it's just under a year.
[B 38:50]: No problem, no problem. So now, um, again, we're just going to go through a brief description of what your ordinary day life was like at St. Catherine's unit. So as the same with the previous, we'll start off with the accommodation. Could you kindly just confirm what the accommodation was like?
[A 39:08]: It was a bedroom, um, well, dorm with 5 boys in it.
[B 39:15]: Yeah, had 5 bays.
[A 39:17]: Yeah.
[B 39:18]: And was there any windows?
[A 39:20]: Yes, there was a window. Yeah, yeah.
[B 39:25]: So there's windows to allow natural light. Was there ever a toilet in this, um, in your dorm?
[A 39:32]: No, no, not at all.
[B 39:46]: What was the overall hygiene like of the dorms?
[A 39:50]: It was better, definitely better. There was more women involved in the care there.
[B 40:05]: Yeah, and can you remember what your daily routine was like?
[A 40:10]: Um, it was pretty systematic. Again, you would get up, um, you would go down, down for breakfast. Yeah, um, no, I think you just go after breakfast, you would go then most of the time I was a day pupil at my high school, so I would be travelling in the bus to the high school.
[C 40:43]: Hold on one moment.
[B 40:52]: You take a day bus to the, to the high school?
[A 40:55]: Yeah, yeah, not, not, not initially, but once, once you were there for a while, I was getting the day bus. But initially It would be that they had some, like, say, a classroom environment, but again, there was never any lessons being taught. I mean, we're all different ages, and you know what I mean, so they couldn't categorise us like that. It was just impossible to do so.
[C 41:27]: Are you okay? Yeah.
[B 41:36]: So I've got so far, um, the bedroom slash door had 5 bars. There was, uh, there were windows to allow natural light. There was no open toilet in the dorms. The overall hygiene was better. There were more women involved in the care there. My routine was systematic again: get up, down for breakfast. Most of the time I was a day pupil at my high school. I would take a day bus to the high school. Not initially, it would be a classroom environment in the unit. There was no education though. With the mixed ages and abilities, this was impossible to categorise.
[C 42:08]: Yep.
[B 42:08]: Can you remember what the overall food was like? Did you have 3 meals a day? Was there any choice?
[A 42:14]: No choice, no. It was take it or leave it. Yeah. And then there's breakfast, pretty standard breakfast, which was usually porridge, I think it was at the time. Um, yeah, um, it's just standard. There was no choice. You just— it was there. If you ate it, you ate it. If you didn't eat it, then you went hungry.
[B 42:43]: Was you ever provided clothing when you was there?
[A 42:46]: With other— what, sorry?
[B 42:47]: Was you ever provided clothing?
[A 42:49]: Yes, because I had to attend school, so yes, I was.
[B 43:01]: And with the clothing, what was provided, would you say it was adequate and clean?
[A 43:06]: Um, it's adequate, I suppose. Yeah, I mean, it couldn't really be to the extent of his previous establishments because you're in the public domain. Yeah.
[B 43:32]: And do you remember what your access to contacting your family was like? Would you ever refuse to access?
[A 43:44]: As time went on there, I actually had weekend access home.
[B 43:53]: Was this ever threatened to be taken away from you?
[A 43:55]: Oh yeah, constantly. If you misbehave, it'll be taken away from you. Oh yeah. Okay, buddy.
[C 44:08]: Yeah, I'm just making sure that you knew.
[B 44:20]: So how did the staff— how did the other children generally treat you here?
[A 44:26]: Okay, because I was one of the older ones now.
[B 44:35]: Yeah, and how did the staff genuinely treat you?
[A 44:41]: If you followed orders, okay. If not, again, you get the dig, you get the punch. You would get— I mean, many times I was dragged by the hair into the office. The office was the place that it would happen.
[B 45:00]: You would get a dig. When you get a dig, is that again to the ribs and to the genitals?
[A 45:05]: Punch to the ribs, yeah. Yeah, yeah, never nothing visible. You know, I mean, never ever mark you.
[C 45:19]: And did you say this mainly occurred in the office? Yeah, you could take taken into office.
[A 45:33]: Yeah, out of sight, everybody else.
[B 45:36]: And sometimes dragged by your hair, is that correct?
[A 45:38]: Oh yeah, yeah, regular. Yep, yep.
[B 45:40]: And this was a regular occurrence?
[A 45:45]: Yeah, if you stepped out of line. Yeah, yeah.
[C 45:48]: Did anyone else witness that?
[B 46:01]: Can you remember any— if there were any rules, punishments, isolation, or unsafe arrangements enforced by the staff?
[A 46:07]: No isolation. They couldn't isolate you there because it was open. Um, punishments, you would lose— um, I'll remember, you'd lose— they used to have the chance of getting you like a snack in the morning, and they would take that from you. You would lose a snack. In the morning.
[B 46:25]: Yeah.
[A 46:26]: And you— I mean, there's a lot of punishments, I think. I mean, there's a lot of work you have to do. Cleaning— you have to do a lot of cleaning in there. Mopped floors and brushing floors and windows. You're just— you're just a skibbie.
[B 46:39]: Yeah, that's perfectly fine. So now, um, we're going to go through, um, what happened there, which we could now consider abuse. And Would you like me to read out again the categories of abuse and what is considered to be a qualifying behaviour?
[A 46:57]: No, I just got my questions.
[B 46:59]: That's perfectly fine. So looking back, is there anything what you now consider neglect?
[A 47:04]: Yep, yep, there is. Neglect is obviously neglecting your food in the morning, you lose your snack. You were getting hit. That was part of neglect. There's a lot of physical abuse, but it's still neglect. And you're just basically just— you just go on, man. I never got an education the whole time I was in these establishments. And because initially I had to— there was a classroom there, um, but until I got my leave to go to high school, I never got— no, man, I was so far behind when I went back to high school, so far.
[C 47:44]: Yeah, but I called it try it, and the guy was like, oh, and I was like, is that not what it's called? I was like, no.
[A 48:09]: What's the worst case look like for you?
[B 48:15]: Is there anything what happened there what you'd now consider as physical abuse?
[A 48:20]: Physical abuse? Yeah, yeah. And nobody deserves the right to be hit if you don't follow orders or dragged into an office.
[B 48:47]: Did anything happen there what you would now consider abuse, um, being either emotional or sexual?
[A 48:56]: Yes.
[B 48:57]: And is that for both?
[A 48:59]: Um, well, the emotional part of things is being there. And you know, I mean, dragged and been told nothing. And yeah, definitely emotional. And at the same time, I had no emotions. Yeah, I was emotionless. That was worthless in my view.
[B 49:28]: So just for being there in general, Being dragged there and being told nothing, I became emotionless as I believe— I believed I was worthless.
[A 49:37]: Yep, yep, that's where you felt to believe. That's the way you're treated. Yeah, be seen and not heard.
[B 49:50]: Be seen but not heard. And looking back at your time within St Catherine's, is there anything what you'd now consider as sexual abuse?
[A 50:11]: There was a couple instances, yes. And again, um, in the office, um, I always remember his name because it's similar to my surname, was a Mr Richard Garrie. He was one of, like, say, the housemasters.
[B 50:24]: Mr Richard Garrie, did you say?
[A 50:26]: Mick. Mick.
[B 50:27]: Mick. Mick Garrie.
[A 50:28]: Yeah.
[B 50:31]: So when you say Mick Garrie, is that two separate names?
[A 50:34]: No, no, it's one name. MC Garrie.
[B 50:37]: Yeah, yeah, just wanted to make sure. And was this a teacher?
[A 50:41]: No, he's like the housemaster.
[B 50:44]: He was the housemaster.
[A 50:46]: Yeah, no problem. Any times that you were dragged into the office. And you always have an option now, getting a punch, rubbing them down below.
[B 50:58]: Yeah, no problem. Just give me one second.
[C 51:21]: You weren't really given toilet seats, you just had to— it was awful, but was the soap shared? Okay, so that bar of soap would have been shared between all of the lads in there? Quick. How did the staff treat you here? Can you remember their name?
[B 52:00]: So moving on to the next question, um, I know this is going to seem a bit, um, tedious because you've already given one name, but in relation to the neglect, are you able to provide Are you able to confirm, sorry, who was involved or responsible?
[A 52:15]: Mr Richard Garrie, and there was another, meant to be a teacher by the name of Mr Acres.
[B 52:20]: Mr Acres. Acres spelled A-C-R-E-S. Sure, it would have been.
[C 52:26]: Yeah, yeah, yeah.
[B 52:27]: I'll put it in speech marks just in case.
[A 52:29]: Yeah, he took a very dislike to me.
[B 52:42]: Can you remember what Mr Richard Garrie's role was?
[A 52:45]: He was a teacher.
[B 52:56]: In relation to the physical abuse, again, could you confirm who who was involved or responsible?
[A 53:04]: Um, predominantly Mr Richard Garrie and Mr Acres.
[B 53:08]: And Mr Acres. And then for the sexual abuse, Mr Richard Garrie. Now this is going to be the most distressing part of the witness statement to finish this off with for the care setting, and so take your time in answering it and we'll get through it as quickly as we possibly can. In relation to the neglect, could you please provide one clear example of what happened, when and where it occurred, what was happening before, during, and afterwards?
[A 53:56]: Neglect in here. I mean, this is the last place I was in, and obviously because I had freedom, um, because of the neglect, I rebelled. And I rebelled big time, but out with the care system. I rebelled.
[B 54:33]: But this is only in relation to the CUR system. So what happened following this?
[A 54:51]: Uh, what did I do?
[B 54:53]: Yeah, so you stated that, um, for as a clear example of what happened, I spiralled out of control.
[A 55:01]: Yeah, yep. I just got into trouble and I was stealing, breaking and entering. I just went off the rails. I just couldn't cope anymore. I just rebelled against everything and everybody. Yeah, I come into contact with.
[B 55:20]: And what happened after this?
[A 55:21]: Um, my time in St. Catherine's, when I come to an end, I went back into mainstream schooling, um, and I left very quickly. I turned 16 and I left school with nothing, no qualifications.
[B 55:42]: Nothing. So now we are just going to go into one clear example of what happened in relation to the physical abuse. Could you kindly confirm where and when did it occur, what happened during, and what happened afterwards?
[A 55:54]: It happened as soon as you stepped out of line, as soon as you disobeyed an order or you did something that they didn't like. You were then taken in the office for your punishment.
[B 56:14]: And sorry to ask, but what would that punishment usually entail?
[A 56:24]: Well, you had a choice. You had a choice of rubbing them down with a blow or a strap. I'm sure it's a strap, is it? There's a TAWS, you always remember.
[B 56:34]: The what? Sorry, how do you pronounce that?
[A 56:36]: T-A-W-S-E. That was a name for a posse. T-A-W-S-E. And it was a strap with a split in it, and you'd be beaten with that strap.
[B 56:48]: With a slit in it?
[C 56:51]: Yes.
[A 56:52]: Or you could take the easy option and not get beaten.
[B 56:57]: Yeah.
[C 57:02]: Okay, and so was this kind of just one time example?
[B 57:07]: And that was Mr Richard Garrie.
[A 57:09]: He was, yeah, he was the only one that done that.
[C 57:11]: You said that is one of the most clear examples of what happened to you, and he was the only one?
[A 57:16]: Yeah.
[C 57:17]: And what about the bar of soap? Was that like a one-time thing?
[B 57:35]: Unless there are any other instances, um, of the sexual abuse, I'm just gonna go ahead, um, obviously if you are okay, just to copy obviously what has been said previously in relation to, um, the masturbation in the office. Is there any other instances where you can think of? What?
[A 57:54]: No, because honestly, I was 100% actually got him by the throat one day.
[B 57:59]: Say that again, sorry.
[A 58:00]: I actually got him by the throat.
[B 58:02]: Oh, did you? Hold on, hold on, we'll, um, I'll, um, we'll, we will, uh, make note of that once I've just got the copy and paste and put what actually happened for in relation to that.
[C 58:16]: Sounds horrible, it's just the easiest way to say it, just to be straightforward, isn't it? So the soap is quite a regular thing, what about the stings? That quite regular as well? Do these stings leave marks, leave injuries?
[B 58:34]: So I've just started to put that in. One time I gripped Mr Richard Garrie by the throat.
[A 58:38]: Yep, because I wouldn't do what he wanted me to do and I just snapped.
[B 58:45]: What happened following this?
[A 58:50]: Nothing. Nothing at all.
[B 58:52]: Okay.
[A 58:52]: And it was so bizarre, it just stopped because he couldn't— I was, I was, I was a big lad and he couldn't, he just couldn't deal with it.
[C 59:03]: Um, right. Did you experience any fear, shame, sleep problems, bedwetting? Anything like that? Yes, you can tell me exactly what you experienced. And if you did wet the bed in Irkut House, how was that dealt with?
[B 59:31]: So just a couple of final questions in relation to the institutions. So in relation to the neglect, how often When did this happen, over what period, and did it change or become worse?
[A 59:41]: It happened over the period of time I was in there, and I would say probably for the first 6 months it was worse.
[B 59:50]: Yeah.
[A 59:52]: As I grew and got older, I don't think I was neither little boy anymore, and so they kind of lost interest in me. And I said I was towering 6 foot, um, and I think I kind of intimidated them a little bit. Yeah, to my advantage.
[B 60:29]: So I'm just gonna put, it happened over the time I was in there, and probably the first 6 months it was the worst. And as I grew and got older, they seemed to lose interest in me. I was now 6'2\" and I feel like I may have intimidated them a little bit, which was to my advantage.
[A 60:45]: Yeah, I think I became a lost cause to them. They couldn't do anything with me, and they couldn't bully me because I've had it for the last 3, 4 years of my life. I just wasn't treatin' it anymore.
[C 60:57]: Okay, should we move on to Raysdale? Okay, so I've got Raysdale from 1983 to '85. You left 2 years. Can you tell me a bit more about what Raysdale was? Was this, again, was it a house? Was it residential?
[B 61:15]: So again, this will be the same question, but this time in relation to the physical abuse. Would you be able, um, how— what, sorry, with the physical abuse, how often did this happen over what period and did it ever change or become worse?
[A 61:30]: Again, I'm gonna say the first 6 months was bad, and once— basically, it was daily. It's when you stepped out of line. But once I had shown that I'd had enough, again, the physical abuse stopped And again, the same question in relation to the sexual abuse.
[B 62:06]: How often did this happen? Of what period? And did it change or become worse?
[A 62:12]: Um, probably the first 6 months again. Um, because that's when I actually attacked them.
[C 62:18]: Um, and you could come and go as you please. Um, what about the bathrooms? Are they again with a shed? Okay. Um, did you get toiletries in this place? What about clothing?
[B 62:46]: So I put, from the first 6 months, again, when I attacked him/defended myself, the abuse stopped.
[C 62:56]: Yep.
[B 62:59]: So now again, it's the same question going to be asked but in relation to the factors of abuse. What were the immediate effects which experienced in relation to the neglect?
[A 63:11]: Immediate effects, psychological effects again. And just, I think I thought that little of myself anyway, and it didn't bother me anymore. And they couldn't do or kick me down any more than the last few establishments had done, you know what I mean?
[C 63:32]: It's Um, please say you are.
[A 63:36]: Quite hard to explain really.
[C 63:39]: Oh, lovely, and you met your partner there. Wow, definitely meant to be, no argument about that. Um, did anything happen that you would now consider to be abuse?
[B 63:54]: So she put psychology effects on me again. Um, I felt little of myself. It didn't bother me anymore. They couldn't break me down any more than what the other institutions already had.
[A 64:04]: Yep.
[B 64:05]: In relation to the physical abuse, again, what is the immediate effects that you experienced?
[A 64:15]: Again, it's when you've had it so long, it doesn't really affect you as such as it does somebody that's never had it. Because you have it on a regular basis, you know what I mean? It doesn't really affect you any different from day 300 than it is from day 1.
[B 64:39]: There was a regular occurrence, it didn't affect you as much from day 300 to day 1?
[A 64:47]: Obviously, for somebody to accept that as norm must be seriously damaged. Yeah, but that's what it was, that's what happened. It was normal.
[C 64:57]: Okay, brilliant. So that was all of the care patterns that we've gone through. I'm now going to move on to the next kind of different sections of questions, but these are about your time in care overall, not just one at a time. So across all of the placements, you were Who would you say were the main people responsible for what happened to you? Yeah, so Mary, Helen, and then Brian. Okay. Were other children affected?
[B 65:39]: Again, what immediate effects did you experience following the sexual abuse?
[A 65:46]: Quite much the same answer as the rest, to be fair. Yeah, but I was— I was— I come to the extent that I was not— I refused to take it anymore.
[B 65:57]: Um, so pretty much the same answer as the rest. And what was— what was the way you said following that?
[A 66:03]: Um, I pretty much say, well, I drew the line and I said, that's good, because then I was getting older, I was looking at girls and, you know, I mean, these, these things hold me the right way in life for where I wanted to be, you know what I mean? I didn't want to— I'm not gay, I never have been. And, and I just thought, no, I'm just not allowing it. And that's why I was so, so determined not to allow it anymore.
[C 66:38]: Were complaints discouraged, ignored, or punished?
[B 66:46]: So, Richard, I put pretty much the same answer as the rest. I drew the line when I was getting older. I started to think about girls, etc., and I wanted to be in the right place in my life. I was determined to not allow those things to happen to me anymore.
[A 66:58]: The sexual abuse, yeah, most definitely. Yeah, as for the rest, I mean, that was with me for a long time. Yeah, couldn't get rid of that. I could do something about the sexual.
[B 67:10]: So now we're just on to the final 3 questions in relation to the care settings, Richard, so we should be able to fly through this soon. Did anyone else, in relation to all of the abuse that you experienced at Catherine's unit, did anyone witness it, know about it, or experience something similar?
[A 67:26]: Not the sexual. Nobody witnessed that, no. Apart from Megari.
[B 67:39]: But they witnessed everything else?
[C 67:46]: Yes.
[B 67:47]: Did you, did you tell anyone or try to get help?
[A 67:51]: No.
[B 67:52]: No. This is obviously going to sound really stupid, and I do apologise. If you didn't tell anyone or ask for help, could you provide us with a reason as to why?
[A 68:05]: I was embarrassed. Yeah. What are you going to say? I mean, it's taken me 40-odd years to come and speak to you today, you know what I mean? It's— back then, it was— I think child abuse, I mean, now it's I mean, totally out of hand. But then it was accepted, you know what I mean? It was, it was what appeared to be the right thing to do, you know what I mean? Yeah, as a beautiful—
[B 68:35]: it's just So I just put no. I was embarrassed to tell anyone. It's taken me 40 years to speak to you today. Back then, child abuse was accepted and also out of hand. It was appeared to be the right— it was appeared to be the right thing to do, but it is abuse looking back now.
[A 69:13]: 100%. There's nothing, there's nothing else it can be, you know.
[C 69:16]: I mean, it's, you kind of sugarcoat it.
[B 69:30]: And then finally, Richard, what was the difference at this place, at this placement, compared with the others?
[A 69:37]: The, the, the big thing was, um, I left here, back into mainstream, that I could see a way out of here. I had clear closure, you know what I mean? I had a path that I know in my head. Play the game and this is where you're going to be.
[B 70:21]: So, but the big thing was I left there, I could see a way out of here. I had clear closure and a path, and a path that I had in my head, just to play the game and I'll be where I need to be. Just play the system.
[C 70:34]: Yep.
[B 70:34]: Fantastic. And that concludes the placement sentence of the witness statement. Now it's just going to be a couple of questions, what we should be able to fly through quickly. It won't be as meticulous as that, so we'll try and get through quickly. So, people involved, reporting, and institutional knowledge. Across all placements, who were the main people who was responsible?
[A 70:58]: Social workers. They put me in that situation.
[B 71:02]: So with the social workers, do you recall any names?
[A 71:06]: Only one social worker, his name is Gordon. But he, he, he— the thing I can't understand to this day, why was I never talked to? You know what I mean? They talked to my parents, but they never once talked to me. And that's what I kind of get my head around. Well, I was never allowed to tell my storey. I blame my parents as well. I blame my sister. I blame, I blame everybody. And I blame my birth mother. I blame everybody because everybody had factored into this, you know what I mean? I was a teenager growing up in the '80s, and it was a hell of a place to grow up in a city in the '80s, you know what I mean?
[B 71:49]: Yeah.
[A 71:50]: And but I had no support. From my family, but more importantly, I've no support from professionals.
[B 72:21]: One second, I'll just relay back what I've got, just to make sure that obviously it's correct and we haven't missed anything. So, social workers, only one social worker, and he was called Garden. One thing I never understood from this is that they never spoke to me. Why did they never speak to me? I blame everyone for what happened to me. I grew up in the city in the '80s. It was a hell of a place to grow up. I had no support from my family, but more importantly, not from the professionals.
[A 72:53]: Yep. And you were labeled— you know what I mean? You were labelled a problem. And instead of fixing the problem, like what they do now, yeah, and you were just— well, I've just— for the last 2 hours, that's— you just had a snapshot into my life. Yeah, that's what you got. Back in the '80s.
[C 73:13]: Yeah, you just get to treat them the way you want to be treated, and that's exactly it. And you kind of live— you live your childhood through them. Yeah, that's an absolute concern, what I really do.
[B 73:33]: So I just put, I was labelled as a problem instead of fixing the problem. I was dealt with as a problem.
[A 73:43]: Correct.
[B 73:44]: Can you remember any other names who are the main people responsible?
[A 73:50]: There's too many. I mentioned everybody that I've just discussed with you over the past 2 hours. Yeah, I mean, people go in a role to support and help these people, you know what I mean? They must have had a job title, they must have had an interview to take on the role. Of the job. Yeah, you know, I mean, don't get me wrong, I met a lot of nice people there as well. I did. People genuinely want to help. But the second thing of it was, once you were labelled, you know, I mean, once the arrow was above your head, that's it, you were wasting your time.
[B 74:22]: Yeah, just give me one second, I'll just go back through into the cursors just to highlight any names.
[C 74:38]: Mike.
[B 74:39]: And do you not remember who Mike— what Mike's role was?
[A 74:42]: He was a teacher.
[B 74:43]: It was just a teacher?
[A 74:45]: Yeah, yeah, the deaf teacher. Yeah.
[B 74:47]: And it would say Mr Acre was a teacher. You don't remember the specific subject?
[A 74:51]: No, there wasn't a specific subject. Yeah, you would sit in a room and they would try and talk to you about geography, then history and maths, but you just wouldn't listen. And so they wouldn't force the fact. I mean, you just done what you wanted to do. You would sit, you would Skive, you would talk, you would do nothing.
[B 75:07]: And Mr Richard Garrie, did you say he was the boarding officer?
[A 75:11]: He was the housemaster.
[B 75:12]: Housemaster, that's it. Sorry about that.
[A 75:15]: That's okay.
[B 75:16]: So I've got Mr Richard Garrie, Mr Richard Aker, Mike as well. What was the teacher called? Mr Thornburn?
[A 75:25]: He was the head teacher. Thornburn, or the Beak. Thornburn, he was the headmaster at Glendrick?
[B 75:32]: Yeah, the Beak was his nickname. Yeah, so we got McGarrie, Mr Aker, Mike, Mr Thornburn, quotation marks, the Beak, and he was the headmaster. And was there anyone else who you named?
[A 75:50]: Not really.
[B 75:50]: No, that's perfectly fine, no problem. Um, the next question is, were other children affected and did you witness abuse or harm to anyone else?
[A 75:59]: Oh, everybody was there, especially Landry Muir. Yes, yeah, whoever was in my dorm at the time. Yeah, they're all— nobody missed out.
[B 76:16]: Nobody missed out.
[A 76:21]: A few years ago, I actually found a Facebook page that had been put up, and I wrote some really nasty things on it.
[B 76:31]: Yeah.
[A 76:32]: And they're still there, still there. I mean, that was done years ago, and there's a lot of nasty stuff on there as well from other, other people. I'm not gonna— again, that's not my business to discuss. Thanks.
[B 76:42]: No problem, that's perfectly fine. And why do you believe staff or the institution know or should have known what was happening?
[A 76:51]: Well, they're adults. I mean, I'm a father, I'm a grandfather myself, and I live for my children, my grandchildren, you know what I mean? And regardless whether they're children or not, they're in a position of trust and a position of care to look after us in the field. They dictated what way my life was going.
[B 77:32]: Well, they were adults. They were in a position of care. They was in control and dictated where my life was going. They had a duty of care and they failed. They failed.
[A 77:41]: Yeah, big time.
[B 77:43]: Yeah, no problem. Were complaints discouraged, ignored, or punished? Were you moved, threatened, or disbelieved?
[A 77:51]: Disbelieved. I never really told many people about it. Yeah, because of the— because you— because as I said to everyone, it was accepted, it was normal, it was life, it just happened, you know what I mean? So I mean, what are you meant to do? You can't fight the system, you just can't do it no matter how hard you try as a 13-year-old. I mean, who would believe me even if I did try? Nobody. I couldn't speak to anybody. I never see my parents. They just stopped me seeing them at the I've seen them periodically, but you can't go in and say to your mum, I was giving somebody a masturbating in somebody's office, can you? You know what I mean? You just can't do that. Even when I did go to the police, they said, don't be silly, you encouraged it. Yeah, I mean, I thought, wait a minute.
[C 78:54]: Sleep problems.
[B 78:58]: And then finally, have you ever reported the abuse to the police, an inquiry, a professional, or an authority?
[A 79:06]: Yeah, reported to the police. Yeah. Yep.
[B 79:09]: I know you've already stated this before, so it is a bit tedious, but what happened when you reported this to the police?
[A 79:14]: I was I was— because I was known to the police then, it was a few years, and I was turning into a criminal, I wasn't believed. I was told that I had encouraged it.
[C 79:27]: The kind of, if you went on holiday, sometimes you might struggle with somewhere you don't know.
[B 79:33]: You were told what? Sorry?
[A 79:35]: That I had encouraged the situation, I had encouraged the abuse, the sexual abuse. I must be gay. The exact words of the officer.
[C 79:46]: Okay, and is that still an ongoing thing? Okay, and when did that happen and how long did it happen for?
[B 80:00]: So the next is just movement between placements and leaving care. Why did you move between placements and were the reasons ever explained?
[C 80:06]: No.
[A 80:07]: Never, no, no. I moved obviously from the first one because I absconded because of the serious abuse. Second one was a result of abscondance, the first one. And the third one was, um, a partner wasn't ready to be integrated back into society.
[C 80:23]: Yeah, so I can understand that there would have been a struggle. How has what you went through affected relationships, parenting, friendships, Yeah, you give them the life that you wanted.
[B 80:52]: So no, never. I moved as I was, as I absconded due to serious abuse. Second was a result So it'll be expounding from the first and final setting I was deemed to, uh, I was deemed not fit to enter society.
[A 81:04]: Correct. Yep.
[B 81:07]: Did you run away, refuse to return, or ask to be moved?
[A 81:12]: You couldn't refuse. There wasn't an option.
[C 81:15]: What about friendship? Has it affected any friendship or your ability to maintain friendship?
[A 81:21]: I mean, the staff at Liverpool let me physically hitchhike home to Edinburgh, which is 60 miles, in different people's cars. They knew that was happening as a 13-year-old.
[B 81:32]: Do you say 60 miles?
[A 81:34]: Yes, 60 miles from that. I was 60 miles from my parents. Yeah.
[B 81:53]: So I just put, you couldn't refuse, that was never an option. The staff at Lendrick left me— let me hitchhike 60 miles to my parents' house, getting rides from strangers, and they not only knew but encouraged me to do so.
[A 82:05]: Yep, if you don't— if you're not happy, just bugger off again. Yeah, so I did.
[B 82:10]: And then finally for this section, when and what age did you leave care?
[A 82:15]: 16.
[B 82:17]: And what was your circumstances afterwards?
[A 82:20]: Um, for the first 4 years, my— from 16 to 20, uh, I was a criminal.
[B 82:28]: Yeah.
[A 82:29]: Um, I was even breaking in, um, doing everything I shouldn't be doing. Take no pride in it now whatsoever. Um, I got an 8-week prison sentence in Edinburgh.
[B 82:45]: One second.
[A 82:45]: Sorry.
[B 82:46]: No, don't apologise, um, Richard.
[C 82:49]: Yeah, absolutely. Just something that would remind you. Yeah.
[B 83:00]: Do you say 6 or 8 weeks?
[A 83:03]: 8 weeks. 8 weeks prison sentence.
[C 83:04]: How was it affected?
[B 83:05]: You were in Edinburgh? In Edinburgh and And what was it, what caused you to be placed into the adult prison?
[A 83:16]: Breaking in the house.
[B 83:21]: That's perfectly fine. So now it's just gonna go into the impact of your life. This may be a bit more of a distressing part, but after that we'll just be flying through. We should probably be done in the next 15 minutes or so.
[A 83:35]: Yep.
[B 83:35]: So this is the impact on your life, what the care setting has done. So how did this experience affect you at the time? So try to think about obviously your thoughts and feelings in relation to your safety, your trust, confidence, sleep, behaviour, education, relationships, and also your ability to speak up.
[A 83:56]: Well, as I say, I spiralled. The only way out I could see was rebelling. I was free, you know what I mean? I was free from that system. And instead of building my life and doing the right channel, I chose the wrong one because of the anger and the hatred and the hurt and deceit that I had in me. I couldn't speak to anybody. I had nobody to speak to. I mean, I was pretty much discharged from social services overnight. Yeah, one second, one second.
[B 84:47]: So you've got a— well, I spiralled. The only way I, um, the only way I saw was rebellion. I was free this way. Instead of building my life and choosing the right channel, I chose the wrong path due to anger, hatred, and deceit. I was essentially discharged overnight.
[A 85:03]: Yep, just 3 years of my life, then all of a sudden that's it, you're free to go. Yeah, no explanation, no nothing.
[B 85:27]: And how would you say this has affected your sleep, your behaviour, and your future relationships and ability to speak up?
[A 85:36]: For the first probably 20 years after that, it's horrendous. I had them— I was sleeping with different women. I've got 3 or 4 children that I have nothing to do with.
[C 85:48]: You know what I mean? Yeah, absolutely. Yes. Have you received counselling, therapy, mental health?
[A 86:00]: My family disowned me.
[C 86:02]: Yeah.
[A 86:05]: And I was, I was just a rebel. I was on a destruction mode. Do you not believe it?
[C 86:15]: Yeah.
[B 86:40]: The first 20 years after this was horrendous. I was sleeping with numerous women. I have 3 children that I don't have anything to do with. My family disowned me. I was just a rebel. I was in destruction mode. You wouldn't have believed it.
[A 86:52]: Mm-hmm.
[B 86:53]: Yep, yep, no problem. So the next question is, how has it affected your mental health?
[A 86:59]: Back in the day, you didn't have mental health. There was no such thing as mental health. That's only— that's a modern day. So my mental health was me breaking in. My mental health was me sleeping with different women, cheating, lying, stealing. That was my mental health. Because if you ask anybody 40 years ago what mental health was, nobody could tell you. Okay, I now know what I've done to my mental health.
[C 87:27]: Yeah.
[B 87:32]: So my mental health was stealing, break and entering, sleeping with numerous women. What else did you give an example for?
[A 87:39]: Just doing what I wanted to do. I mean, I couldn't— I didn't care. I mean, nobody could do any more to me than what had been done the previous 3 years.
[C 87:58]: No. Could any sibling, former resident, relative, friend, partner, or professional provide a supporting statement for your application, or would you want them to? You wouldn't. Okay.
[B 88:13]: How has it affected your physical health? Um, physically So like any alcohol or substance use? What were—
[A 88:23]: oh no, that's one thing I've been very strong about. I mean, I'll social drink now and again. I don't— I used to smoke at the time, but when I turned my life around, I stopped smoking. And I refuse point blank to do any kind of drugs. I've seen so much destruction with them in the care system.
[B 88:41]: Yeah, I've got no substance use. I only drink socially now. Um, how would you describe your sleep?
[A 88:49]: Terrible. My doctor refuses to give me any more sleeping pills because of the addiction, and I'm now on— actually, just give me a second, I'll tell you what they're called— diazepam.
[B 89:01]: Yeah, one moment.
[A 89:03]: Just two seconds. No, I'm a tripplin'.
[B 89:18]: I'm a tripplin'.
[A 89:20]: I'm a tripplin' for my sleep. But to be honest with you, I actually buy sleep pills on the black market.
[B 89:26]: Yeah, no problem. Hold on. Would you say this is due to it being a necessity?
[A 89:39]: Yeah, because my doctor won't give them anymore. Because of the addiction. But I've got— I need to sleep, you know what I mean? And it's all— I'm a— triptylene don't work. They calm me down, but they don't— they don't make me sleep. The only thing that makes me sleep is Zopiclone.
[B 89:54]: Zopiclone?
[A 89:55]: Yeah.
[B 89:56]: Do you know how that's spelled, by any chance?
[A 89:58]: Z-O-P-I—
[B 90:00]: yeah—
[A 90:00]: clone, C-L-O-N-E.
[B 90:06]: That's the only thing that helps with your sleep?
[A 90:08]: It's the only thing that'll put me asleep, yeah. And I know I'm addicted to them, I know that, but what's the options?
[C 90:15]: Yeah. And how are you feeling after discussing this on the phone?
[B 90:26]: Just give me one second, just while I just try and associate the— not associate, sorry, just try and fix the punctuation and grab my real quick.
[C 90:37]: Yep.
[B 90:38]: So, but no substance use. I only drink socially now. My sleep is terrible. My doctor refuses to give me more sleeping pills as he's concerned about addiction. I'm on diazepam, Amitriptyline. I do buy sleeping pills on the black market. This is a necessity as my doctor won't provide me with the drugs. Zopiclone is the only thing that helps me with my sleep. I know that I'm addicted, but what are my My options, by any chance, could you please just confirm for me what the milligrammes are for those?
[A 91:04]: Um, I think it's 7.5. It's obviously clone, I think. I don't have them to hand with me. I'm actually in a hotel room in Ireland at the moment on work. Um, the amitriptyline, I, I have, they're 10 milligrammes, but I take 2, so it's 20 milligrammes.
[B 91:20]: And how many of the zopiclone do you take a day?
[A 91:23]: Uh, 1. One at night.
[B 91:31]: Yeah, um, and then the diazepam?
[A 91:34]: Yep, I take one of them. I think there's 5 milligrammes. I've not got that in my hand either, like I said, in my bag in my car.
[B 91:39]: It's okay, don't worry about it. One, one a day?
[C 91:42]: Yeah.
[B 91:42]: And is that at night or just during the day?
[A 91:44]: At night.
[B 91:47]: Fantastic. Um, how has it affected your relationship, parenting? Friendships, intimacy, trust, or isolation?
[A 91:54]: No, um, since my children came along, the children I've been a father to, I mean, they've changed my life. Um, you've no idea.
[B 92:10]: Sorry, say that one more time.
[A 92:11]: I mean, talk about being an overprotective father.
[B 92:13]: Yeah.
[A 92:14]: Oh, you have no idea.
[B 92:15]: I have lots of problems.
[A 92:16]: Idea. And my children, my world. I see them on a daily basis. Yeah, for them, they're all doing well in life. My daughter's a paramedic. I mean, got 2 grandchildren, 2 on the way next year, and all full-time jobs, all got their own houses, done so well. And I, I thank myself for that. Um, of course, my strict regime that I've developed because of my abuse. So if anything, it's done some good. It's made me treat my children the way that I should have been treated.
[C 92:55]: Yeah. Be honest with you. I'm still— I'm working on the system, and every now and then I have to ask Auntie what that means. All right, Craig, well, you take care of yourself, and thank you again. All right, speak to you soon.
[B 93:30]: Bye. But since I've become a father to my kids, they've changed my life. Talk about being a A protective father. You have no idea. They are my world, the four of them. They all work full-time. They have a house. I gave myself a strict routine to stick to and I was able to provide myself with this. I wanted to treat my children the way I should and wanted to have been treated. They are my world.
[A 93:51]: Yep, yep.
[B 93:53]: And the next question: how has it affected education, work, confidence, opportunities, finances, housings, or day-to-day stability?
[A 94:02]: My strong will has got me out of the shit in my teenage days. Um, I, I left when I turned 20, um, after I'd done my prison sentence. I left Edinburgh. Hold on, you left Edinburgh? I left Endra. I wanted to prove my family wrong because I was written off, you know. I mean, I was a nobody. I was going to die. I was going to die crook and all this, you know. I mean, and I just got to the stage when I was 20, I thought, fuck you. Excuse my language.
[B 94:44]: No, it's okay.
[A 94:45]: I'm not going to be that person that you see I am. And I see, I packed up and I left. I left them with nothing but the clothes on my back. I'm left with no qualifications whatsoever.
[B 95:31]: So she put, my strong will has got me out of this shit from my teenage days. When I turned 20 after my prison sentence, I left Edinburgh. I wanted to prove my family wrong. It was like a fuck you. I wasn't going to be the person everyone thought I was going to be. I left with nothing but the clothes on my back. I have no qualifications. And finally, are there triggers, places, smells, authority figures, institutions, or situations that you avoid?
[A 95:58]: Not really, because I've never— I mean, I've never been near a care situation. My children have always had great upbringing, great education, you know what I mean? I've been such a strict father, but for the right reasons.
[B 96:12]: Yeah.
[A 96:13]: And I've never been in that environment, and I've never had any social— I mean, I would not allow a social worker near my door.
[B 96:21]: Yeah.
[A 96:21]: You know, I mean, I have no trust, no faith in that profession. And I actually have a friend whose wife's a social worker, and I will not associate with her in any way, shape, or form. And that's wrong. That's wrong for me to do so. And But it's a—
[B 96:38]: Sorry. It's okay to apologise. So I just got, um, not really, so I've never— sorry, not really, as I have never been near a care situation with my kids. They've had a great upbringing and education. I was a strict parent but for all the right reasons. I do not trust social workers. I will not let them near my doorstep. I have a friend who is a social worker and I will not associate myself with them.
[A 97:26]: So my friend's wife she's a social worker. And I know it's wrong, but it's the whole stigma, the word social worker, you know what I mean?
[B 97:37]: Yeah.
[A 97:37]: And I've seen the destruction and chaos they've caused in many people's lives. I mean, I've looked at all these child abuse cases and Orkney and things that have happened, and the social workers have been to blame. That's by the by, but what they've did to me personally, you know what I mean, Yeah, they can fuck off as far as I'm concerned. The whole system is dead and buried and will never be resurrected in my life. Never.
[B 98:29]: Can you just clarify something for me? You just stated that— oh, hold on. You said something then about like, um, if it's up to you, like about resurrecting something. Um, in relation to social work and social workers, what was that again? Can you just repeat it?
[A 98:52]: The only thing that's resurrected now is to speak to you about it.
[B 98:54]: Oh, okay.
[A 98:56]: Sorry, it would, it would be buried, gone. But I mean, you can probably hear from my tone, I'm getting so angry. Yeah, just thinking about these people and what they've done, you know what I mean? So many children have been scarred by this. When I say I've lost a friend through this—
[B 99:18]: yeah, I do apologise. My condolences.
[A 99:21]: No, listen, that's years and years ago, but again, it's the life that could have been saved.
[B 99:25]: Yeah, of course. Hold on, I'm just finishing up the punctuation and grammar on this and I'll read it back to you just to make sure everything's right. Just because we've gone over like quite a bit of the time period, so like I probably will lose the transcript on this. So I just want to make sure everything is crystal clear. So I just put, not really, as I've never been in a care situation with my kids. They had a great upbringing and education. I was a strict parent, but for all the right reasons. I do not trust social workers. I will not let them near my doorstep. I had a friend whose wife is a social worker and I will not associate myself with them. I know it's wrong, but it's the whole stigma of the word social worker. I've seen firsthand the effects that they've had on people's lives in regards to what's happened to me and the social workers' involvement. They can all fuck off for as I'm concerned. The only time it is resurrected in my life is speaking to you today. I have buried this. I'm angry with what has happened. To not only me but every other child. I lost a friend because of this. It was a long time ago, but this is a life that could have been saved.
[A 101:02]: Yep.
[B 101:02]: And then finally, in relation to the impact of your life, what impact has this had on your life overall, and what do you think may have been different if it had not happened?
[A 101:12]: What could have been different? Well, hopefully nothing could have been different because I love the life I've got now. But I could have left. I could have been deprived of an education, and that's so important. But because of my strong will, I mean, I've got a cracking job. I'm in a senior management role now. I'm on 80 grand a year, you know what I mean?
[B 101:42]: That's fantastic.
[A 101:43]: I own my house, I've got cracking cars, and I don't want for nothing, and this is not about money, not about money at all.
[B 101:50]: No.
[A 101:51]: But that's what the care system has done for me. That's me that's done that for me, and only me. That was the path I took when I turned 20, when I left Edinburgh, and I've done it mainly to prove my family wrong.
[B 102:15]: It's actually astounding how much spite can be such a motivating factor.
[A 102:21]: Honestly, you've no idea. I just didn't want to become a statistic, to be honest with you.
[B 102:31]: Yeah. So I just put, well, hopefully nothing but Nothing could have been different as I love the life I have right now, but I was deprived of an education, which is incredibly important. However, because of my strict regime, I have done so well for myself. I have a cracking job, nice cars, and a wonderful family. This is all due to me, my actions, and my determination. I wanted to prove everyone wrong and prevent it being another statistic.
[A 103:26]: Yep, spot on.
[B 103:30]: I'm just going to answer some questions now, which is just in relation to, for me, um, Do you know if there's any letters, photographs, reports, inquiry evidence, apologies, decisions, or previous correspondence made to support any evidence and supporting information what you've given today?
[A 104:04]: No, nothing at all.
[B 104:06]: That's fine.
[A 104:07]: No, nothing.
[B 104:09]: Could any sibling, former resident, relative, friend, or professional provide a supporting statement?
[A 104:15]: Um, no, nobody, nobody was here. Yeah, nobody was here. And, and I say because it's a taboo subject, you're not exactly going to come out homeless, started donating to your mum, you've been abused, are you?
[B 104:24]: No, of course not. So now it's just in relation to previous claims, application, or payments. Have you previously made any civil claim, um, criminal injuries claim, a redress application, a complaint, police report, increase statement, or claim to any other scheme about this abuse?
[A 104:41]: What you said, you're the first person I've talked about it in 40-odd years, so you're very privileged, I'll tell you.
[B 104:47]: Oh yeah, very much. I do feel very much So you've actually done such a fantastic job, if I'm being honest with you, Richard. Like, this is something more obviously is a very distressing and traumatic thing to speak about, but you've been able to conduct yourself very eloquently and also express yourself and give such detailed description that, like, I know this might sound a bit crazy, but like, I'm actually looking forward to drafting this statement up because you've just provided so much information. It's just going to be easy. I'm going to be able to fly through this. So again, I am glad that you've been able to finally speak about this and be a little bit open. And obviously, as you stated, we're here to try and get you the recognition and also the acknowledgement and apology, what you do deserve. Obviously, I know you stated that you haven't got any interest in relation to the money, but from what I can tell you now, that looking from our system and looking at provisional value of obviously your records, the statement what you've given today, you're estimated at a level 5. So that's anywhere between £80,000 to £100,000. But that's obviously— I can't say for right now that that's a guaranteed figure. But that is something what we believe that this level is going to be at. But it will all be down to the Scottish Redress Panel. In relation to that anyway?
[A 106:14]: It doesn't excite me. No, of course not. Maybe 40 years ago it might have, you know what I mean? But now I don't give a shit, really. I think what— you've no idea how this has made me feel now, just be talking to you. I'm not going to go run and speak to my wife when I go back home, but I think through time I might. I might do that.
[B 106:36]: I think it's one of those, I think now, like, not only for this for you isn't mainly to get anything back is in form of a compensation. I feel as though this is perfect for you in regards to your closure. I feel like now that you've been able to take a detailed account of what happened and to— obviously it's a bit easier speaking to me today because you can't put a name to my face. No, sorry, you can't put a face to my name. So yeah, it's one of those where like you probably would feel a bit more comfortable to speaking about it and being able to talk. And obviously, as I said, I'm very grateful for you to be able to do that, not only just for obviously my job and being able to do this for you, but also I'm thankful that you've done it for not for yourself really, because I feel as though this would be the start of something for you where you'd be able to—
[A 107:25]: Well, a bit interesting. I mean, to be honest with you, I don't think anybody's ever going to be alive that's caused any of this, and I don't think any repercussions is ever going to happen to these guys. And I've accepted that, you know what I mean. But I think what makes me happy is that the government has realised there's been a problem.
[B 107:45]: Of course.
[A 107:45]: A bit late, but I mean, hopefully now the kids that are going on my journey, you know what I mean, that's what it is, it's been my journey, they'll get the care that they need and thrive, you know what I mean, that I never got. And that matters. Believe me, that matters.
[B 108:04]: Of course. And you've done an absolute fantastic job in raising your family as well, especially considering everything what you've been through. Obviously, something you should be very, very proud of what you've managed to do.
[C 108:14]: Yeah.
[A 108:14]: I suppose if anything, I can thank for what happened to me for that. Yeah. In a perverse kind of way.
[B 108:20]: Well, really, it's more of thanking yourself that you was able to have that mental fortitude to be able to tell yourself that you've got a plan I'm going to stick with it and I'm going to show everyone that obviously you deserve better. And you did get better, then that was all from your own doing. Like, you became— obviously, um, without, um, sounding a bit too much like— at the end of the day, um, you, you are older than me, but you became your own, your own man essentially at that time. No guidance, nothing at all. And a lot of people within this Scottish region has not been able to do that. And I can is that right?
[A 108:56]: I can imagine.
[B 108:58]: Yeah, it could have gone a lot worse. You've probably got one of the best outcomes I've ever seen so far coming from this. Yeah. Which in a little way, obviously, you probably may feel a little bit lucky from the outcome.
[A 109:11]: I do, I do, yeah, I do. And as I say, if I had done education at school and I'd done mainstream school, I don't know where I would be. I'd probably be still in Edinburgh. I don't know. I don't know. I don't even want to think what happened then, you know. I mean, it didn't happen, and what did happen I've had to deal with, and again, I've done a bloody good job of it. I know I have.
[B 109:33]: You've done a fantastic job, I must admit, honestly. Thank you. So we're literally just near the last few questions now, yeah, and we should be able to fly through. But just in relation to that past question, what I asked, did you receive any payment, apology, settlement, or decision, or any signed waivers waiver or discharge, and do you have any copies?
[A 109:52]: Nope, nothing at all. Nothing.
[B 109:54]: Nope. So now it's just for the reason for applying. Why are you applying to the Scottish Readjust Scheme, and what would you like to come from telling your storey today?
[A 110:04]: Education. But I think, I think that's out there already. I think that's why they've created this scheme. I think whoever reads this, I don't think they'll be shocked by it because they'll have read a lot worse. But now is the time to do it. You just— I just say nobody can be punished for this, but it's just the time, you know what I mean? If you had spoke to me 2 years ago, I would have told you piss off, absolutely no chance, you know what I mean? But the time in my life now, I'm nearly 60, you know what I mean? And I feel now I should, and it's just time. Yeah, the time is right. It really is right to do that. Yeah, and it should be. I mean, I should be shouting it from the roof. Yeah. In a strange kind of way, you know what I mean? But—
[B 111:32]: The next question would be, what would an acknowledgement mean to you, Richard?
[A 111:37]: I think now it'd be pretty much meaningless, to be honest with you. It's like the horse is bolted, you know what I mean, after the steel door's been left open. It's happened because none of the people— again, none of the people involved will ever have a repercussion of what they've done. So they can stand on the highest hill in the world and shout, \"I'm sorry, Richard.\" I just laugh at them, you know what I mean? Because it's somebody apologising that hasn't been through that, that hasn't, I'm presuming, you know what I mean, they're just reading my storey. And that's what it is, it's my life they're reading. So I think it'd be kind of, I don't think they should apologise on behalf of somebody else. Else, but somebody has to take ownership from it. I understand that.
[B 112:59]: But it is meaningless now. It is meaningless now, to be honest with you. It's happened now, and none of the people who were responsible will ever be accountable. You can stand on the highest hill and shout, sorry Richard, I would just laugh at that. I would understand that. I understand that someone has to take ownership, but those responsible will never face the consequences.
[A 113:15]: Yep, yeah, it's too late. It's far too late to be doing this, something that happened all these years ago.
[B 113:30]: And finally, is there anything else you want Rejoice Scotland to understand about what happened or the harm that you have lived with?
[A 113:38]: Again, I revert back to the previous question. What are they going to do with it? Ken, are they going to say, oh, we're so sorry? Hear it again, it's just bollocks as far as I'm concerned, you know. I mean, somebody who's in their 30s and their 40s trying to deal with something that happened 30 years ago, it's— they're doing it as a job. Yeah, Ken, they, they don't care. They'll go to bed tonight and they'll sleep no problem. What happened to me, they, you know, I mean, it's just a job to them, that's all it is. They've not experienced what I've went through, and for them to try and— and then for them to try and do something about that now, well As I say, it's too late. Far too late. And again, I think that's just a bit of resentment on my behalf there. Yeah.
[B 114:48]: So again, I refer back to the previous question. What can you do about it? You can say sorry, but it means nothing. A load of bollocks for them to now only start trying to do something about it. It's too late. Again, this may just be, just be my resentment on behalf of the care system.
[A 115:11]: Those that are meant to care have failed.
[B 115:21]: I just added that. So finally, Richard, it's just a closing— well, a closing and welfare cheque. Is there anything important that we have not covered our wording that you wanted to handle correctly?
[A 115:33]: No, no, you've been absolutely fantastic. You've delivered this like absolutely fantastic.
[B 115:49]: How are you feeling after discussing this, and do you feel safe to end the call?
[A 115:53]: Yeah, yeah, no, no, I'm not— I feel good actually. I feel good. I feel, and yeah, it's your job, I feel you've listened and you've extracted the right information. You know what I mean? You're not a robot. You're, yeah, yeah, I feel you've got compassion behind you. Yeah, it's made this whole process far easier.
[B 116:13]: Yeah, we're here to try and get the best possible outcome for you.
[A 116:16]: Yeah, yeah.
[B 116:17]: Obviously most of the time, um, you're not alone being the one who, but with saying like the money means nothing like a lot of people feel the same. And it is, yeah, it is more obviously the acknowledgement and the more of the panel admitting fault and taking accountability more than anything.
[A 116:37]: I think they've done that already by creating this system. They know there's been problems, you know what I mean?
[C 116:44]: Yeah.
[A 116:44]: But to the extent I don't think they do, and I don't think they ever will know. I don't think you'll speak to half the people involved to be honest with you. A lot of them have been dead by now, so you have no idea the true extent. This is just a statistics exercise for them, that's all this is.
[B 116:59]: Yeah, and we're gonna— when it comes in next year, there's also going to be the Church of England scheme, so really, yeah, so it's going to be even much. And with the Scotland one, obviously the storeys that have been detailed to us so far, obviously quite traumatic, I imagine, just not only for the people to have experienced it, but just even ourselves, just to hear anything. It is a shocking thing.
[A 117:25]: Yeah.
[B 117:25]: With the individually assessed Scottish redress applications, you get that, you get £100,000 because obviously, because they understand the severity of what's going on.
[A 117:34]: Yeah.
[B 117:35]: With the Church of England scheme, it's £600,000. So it shows you. Yeah, exactly. It shows you how severe basically that's going to be. So obviously that's something more. At the end of the day, the role, what we're doing here, it's the job satisfaction obviously outweighs the storeys that we hear because what we know is that we're obviously doing a job to try and make, trying to give closure to a part of your life, which obviously is very troubling. And obviously if we're able to get you any compensation in relation to that, Brilliant. But obviously, yeah, it's just a bonus on top of it. Yeah, more than anything, what we found is that the people who we're speaking to, they'd rather obviously know for sure that they're going to get this form of acknowledgement and to know that someone's being held accountable for it.
[A 118:27]: Yeah, yeah.
[B 118:28]: And so is there someone you can contact for support, or would you like any support service details?
[A 118:32]: No, I've got— I'm gonna meet a couple of colleagues now down at the bar. I'm gonna have a gin and tonic. I'm gonna go Chinese tonight. I'm over in Ireland on business, so yeah, I'm absolutely fine. But certainly I'll probably not sleep much tonight either, but again, that's just standard for me. And but all told, no, I'm not gonna jump off the windowsill. And for my kids later on— and actually one of my kids is here, he's one of my colleagues— so no, it's just I'm fine, absolutely fine.
[B 118:56]: No problem. What are you gonna have for the Chinese?
[A 118:59]: I don't know yet, I've never been to a Chinese in Ireland, so see what I and see what the crack is like.
[B 119:05]: Yeah, yeah, there you go. Well, I hope they have a lovely evening. But this is just the final question now, Richard. Has the next steps been explained to you?
[A 119:14]: Not really, no, to be honest with you, no.
[B 119:16]: Okay, I will, um, what I'm going to do is I'm now going to explain the next step to you. So I'm just going to answer that as yes. Um, so what will happen now is that I'm going to go away and I'm going to obviously draught your witness statement. I'm going to make it detailed, going to detail it within your first-person narrative.
[A 119:38]: Yep.
[B 119:38]: Because obviously this is your witness statement. I am then going to go through and I'm going to corroborate what you've said within this witness statement today, and I'm going to match it with the GP records, what we've collected. Yep. I'm going to match it with your childcare records, what we've collected, that being from Edinburgh City Council. Council, and also from the institution care setting called CMAB Care and Education. And following that, I will then make a bundle which will provide an exhibit sheet. It will provide an exhibit bundle of all relevant records which obviously corroborate what you've said today. And once that has been drafted and been completed, it is going to be sent to you directly at the email address what we have on file, which is richard@ adampervs.com.
[A 120:21]: That's correct.
[B 120:22]: Yeah, and so that'll be sent to over to you to have a look at, um, and for you to sign. And you sign and obviously just state that the information in the witness statement detailed is, um, correct, um, and the best of your ability. And once you've sent that back to us, we'll be then in a position where we'll have a WhatsApp meeting with you. The meeting won't be with me, unfortunately. Currently, right? It will be with our claims operations manager, which is Jay Taylor, and also it will be with the head solicitor here at MMA Legal. And it is not a long phone call whatsoever. All you'll need is a form of ID, be it passport or driving licence. Just put the camera in front of your face like you're taking a selfie, show obviously the ID, and then on the call, the head solicitor will state if this is acceptable and if he's happy with that. Once you've then verified, we will then submit your application to the Scottish Redress Panel. At the moment, we are unsure of the time period, what it's going to take for them to respond. We are currently under the impression that is anywhere between 8 to 12 weeks. So hopefully, if that's quick—
[A 121:35]: I wasn't expecting that answer.
[B 121:37]: I know. Yeah. Hopefully are going to come through quickly. And I do have a lot of, um, witness statements this week, just so you are aware. And I've also got, um, witness statements in the back what I'm still drafting as well.
[A 121:50]: Sure.
[B 121:50]: But from what you've given me today, like, and everything what you've done on this call, like I said, you've been absolutely fantastic, Richard. Like, you've, you've not, um, got disgruntled or anything like that when I've needed to, like, interrupt you, which obviously is a bit of a awkward situation for us both. It's not something I would want to put myself in position of interrupting you, but it's essentially just for the fluidity of the witness statement for when I go to type it up. Yeah, so hopefully I'll be able to get this done within maybe like an hour, an hour and a half, right? Okay, and then we'll go from there. I'm hoping that I might be able to get this done for you at the end of this week on Friday. If not, um, I'll definitely have it sent over to you by the end of next Friday.
[A 122:29]: Okay, that's absolutely Absolutely fine, mate. Yeah, no problem at all.
[B 122:32]: No problem. Well, thank you very much again for obviously sharing your storey with me today.
[A 122:35]: No, listen, not a problem. Incredible. Good to speak to you, and I'll catch up with you soon.
[C 122:39]: Okay.
[B 122:39]: Yeah, of course. Have a lovely evening. Bye.
[A 122:41]: Yeah, you too.
[B 122:41]: Bye-bye., `sentiment_data` = [{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Hi there.\",\"start\":160,\"end\":1960,\"confidence\":0.57637537000000005349420462152920663356781005859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Hi Richard, it's James here from ML Legal.\",\"start\":1960,\"end\":4250,\"confidence\":0.86954414999999996016555314781726337969303131103515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"How are you?\",\"start\":4400,\"end\":4910,\"confidence\":0.7345338500000000436784830526448786258697509765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"How are you doing?\",\"start\":5040,\"end\":5790,\"confidence\":0.7921296399999999682250972909969277679920196533203125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I'm okay, yeah, okay.\",\"start\":5940,\"end\":7340,\"confidence\":0.83575279999999996238813082527485676109790802001953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I do have to 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weeks.\",\"start\":454639,\"end\":456258,\"confidence\":0.65400683999999997819685404465417377650737762451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Did you have a request to try and contact your family?\",\"start\":456306,\"end\":458735,\"confidence\":0.8514475999999999711320697315386496484279632568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, yeah, yeah, I wanted my mum.\",\"start\":459370,\"end\":461042,\"confidence\":0.6373997300000000532094190930365584790706634521484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, yeah.\",\"start\":461332,\"end\":462731,\"confidence\":0.493536470000000004887397153652273118495941162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And there was once that they did come up, but, um, only because they wanted\\u2014 the assessment said, what, just me to see a psychologist?\",\"start\":463278,\"end\":470512,\"confidence\":0.74374187000000002711885827011428773403167724609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And he had turned up.\",\"start\":470593,\"end\":471436,\"confidence\":0.77224535000000005258158353171893395483493804931640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay, one moment for a second.\",\"start\":472538,\"end\":473835,\"confidence\":0.76253340000000002785185415632440708577632904052734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Sure.\",\"start\":474159,\"end\":474289,\"confidence\":0.47534682999999999797324790051789022982120513916015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Can you remember the child psychologist's name?\",\"start\":492825,\"end\":496874,\"confidence\":0.80445986999999996580612560137524269521236419677734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"No, that's fine, don't worry.\",\"start\":497100,\"end\":499815,\"confidence\":0.706536199999999947607420835993252694606781005859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, I was not in a good way.\",\"start\":500674,\"end\":501995,\"confidence\":0.80306195999999996359974829829297959804534912109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Um, to say the least.\",\"start\":503247,\"end\":504292,\"confidence\":0.5492461299999999990717469700030051171779632568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Can you remember what the outcome was from you being seen by the child psychologist?\",\"start\":511049,\"end\":516057,\"confidence\":0.80869429999999997704662746400572359561920166015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, it was never discussed with me.\",\"start\":516105,\"end\":517042,\"confidence\":0.57347970000000003665263648144900798797607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I was never privy to that information.\",\"start\":517349,\"end\":518965,\"confidence\":0.6564330000000000442383907284238375723361968994140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So I just put the outcome of which was never discussed with me.\",\"start\":524180,\"end\":526466,\"confidence\":0.50220494999999998331219330793828703463077545166015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, none of this was discussed with me in any way, shape, or form.\",\"start\":526936,\"end\":530585,\"confidence\":0.57125663999999998221568375811330042779445648193359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And I was put in there so I couldn't abscond.\",\"start\":532387,\"end\":533837,\"confidence\":0.7363041999999999642767534169252030551433563232421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So now I'm just gonna go into the next question.\",\"start\":555149,\"end\":556671,\"confidence\":0.78061384000000000327190718962810933589935302734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"How did the other children genuinely treat you?\",\"start\":557254,\"end\":560743,\"confidence\":0.576040499999999955349494484835304319858551025390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Because I was in Edinburgh, it genuinely wasn't as bad, but there was still a tier system, as in hierarchy.\",\"start\":562850,\"end\":572259,\"confidence\":0.567419099999999954064833218581043183803558349609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Obviously I was still quite young, and there was children there up to 16.\",\"start\":572904,\"end\":576338,\"confidence\":0.81594379999999999686366436435491777956485748291015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The children there that were 16?\",\"start\":597700,\"end\":599060,\"confidence\":0.76264363999999995602507851799600757658481597900390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, there's older children.\",\"start\":599417,\"end\":600405,\"confidence\":0.68047296999999995481545056463801302015781402587890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, yeah, I should put the other children.\",\"start\":600470,\"end\":608562,\"confidence\":0.62969905000000003791882363657350651919841766357421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay, there were a tier system hierarchy.\",\"start\":608627,\"end\":610500,\"confidence\":0.75125604999999995303738842267193831503391265869140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was still quite young.\",\"start\":610904,\"end\":611760,\"confidence\":0.7546186999999999756028046249412000179290771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There were children there that were 16.\",\"start\":611953,\"end\":613859,\"confidence\":0.65842133999999996607499497258686460554599761962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, they were, they were the, like, say, the kingpins, you know what I mean?\",\"start\":615478,\"end\":618242,\"confidence\":0.69091550000000001574562702444382011890411376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So to speak.\",\"start\":623354,\"end\":624078,\"confidence\":0.73231034999999999879349843467934988439083099365234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":624561,\"end\":626250,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"How did they, how did the staff genuinely treat you?\",\"start\":627988,\"end\":630858,\"confidence\":0.75115100000000001312372432948905043303966522216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Like, uh, you're only the one he cared for, put it that way.\",\"start\":634504,\"end\":639624,\"confidence\":0.714371199999999983987208906910382211208343505859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You were there, they were there to do a job.\",\"start\":640050,\"end\":641846,\"confidence\":0.78172374000000000027199575924896635115146636962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know what I mean?\",\"start\":642251,\"end\":642542,\"confidence\":0.67174845999999999168750264288973994553089141845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They were turning up to do the job, but there was no one-to-one.\",\"start\":642591,\"end\":644906,\"confidence\":0.76231660000000001087272494260105304419994354248046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You were just there.\",\"start\":648027,\"end\":649191,\"confidence\":0.76460092999999995644344608081155456602573394775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, it was just a routine.\",\"start\":649579,\"end\":651585,\"confidence\":0.7540393499999999971095121509279124438762664794921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So the staff didn't care for you, they were only there to do a job.\",\"start\":668140,\"end\":670803,\"confidence\":0.65258439999999995340118630338110961019992828369140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was no one-to-one, you were just there.\",\"start\":670883,\"end\":672727,\"confidence\":0.80016860000000000763265006753499619662761688232421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was no routine.\",\"start\":673112,\"end\":674059,\"confidence\":0.69049499999999996990851514055975712835788726806640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And was there any form of rules, punishments, isolation, or unsafe arrangements that was enforced by the staff?\",\"start\":674716,\"end\":681805,\"confidence\":0.61162649999999996186517137175542302429676055908203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, they had a single cell that would put you in and strip you.\",\"start\":681869,\"end\":685141,\"confidence\":0.58858686999999998423760416699224151670932769775390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Oh, sorry, a single cell which they'd strip you?\",\"start\":686119,\"end\":688301,\"confidence\":0.59916340000000001264623961105826310813426971435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They'd strip you, and it had peepholes, and all the kids\\u2014 they'd make the kids bang on the door when they're\\u2014 because you wouldn't be\\u2014 you'd be allowed out for breakfast.\",\"start\":688782,\"end\":694700,\"confidence\":0.589853469999999990847072695032693445682525634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Hold on one second.\",\"start\":695408,\"end\":697368,\"confidence\":0.68062323000000002348741645619156770408153533935546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Sorry about this, Richard.\",\"start\":697532,\"end\":698332,\"confidence\":0.64079136000000003203780352123430930078029632568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":698626,\"end\":698920,\"confidence\":0.58435179999999997679793750648968853056430816650390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I just saw about this, correct?\",\"start\":725825,\"end\":726867,\"confidence\":0.86416389999999998483559693340794183313846588134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They had a single cell which they would strip you in.\",\"start\":727925,\"end\":729961,\"confidence\":0.58918625000000002245315045001916587352752685546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"There was peepholes, there was peepholes in the cell in which the other children would look through to mock you and bang on the door, correct?\",\"start\":730474,\"end\":737286,\"confidence\":0.68854979999999998963033931431709788739681243896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":737607,\"end\":737880,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And you would, you would have been there for the duration of your punishment.\",\"start\":738360,\"end\":742128,\"confidence\":0.6044478399999999584935039820265956223011016845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You've been there for the duration of the punishment?\",\"start\":747450,\"end\":749796,\"confidence\":0.6785162700000000324251914207707159221172332763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, it was 3 days.\",\"start\":749876,\"end\":750985,\"confidence\":0.772247899999999987130649969913065433502197265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You've been there for 3 days, 3 days, 3 days, maybe 4 days, and you would be stripped naked and you would obviously bring your food in, but there's no, there's no, um, nothing at all to do.\",\"start\":751097,\"end\":764290,\"confidence\":0.5722227699999999916968818070017732679843902587890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No books, no nothing.\",\"start\":764434,\"end\":765366,\"confidence\":0.58139269999999998450590510401525534689426422119140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So as you put, the punishment would last up to 3 or 4 days.\",\"start\":798059,\"end\":800389,\"confidence\":0.7317272999999999694153984819422475993633270263671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You would be naked, not provided any books or stimulant.\",\"start\":800486,\"end\":802347,\"confidence\":0.7585044499999999967343455864465795457363128662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They would only provide you with food.\",\"start\":802444,\"end\":805577,\"confidence\":0.5462690599999999729874389231554232537746429443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yep, correct.\",\"start\":805997,\"end\":806969,\"confidence\":0.5405896999999999508190740016289055347442626953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"They did have a potty in the corner, you pissing the pot legs.\",\"start\":807454,\"end\":809688,\"confidence\":0.5558020999999999656182581020402722060680389404296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"If you ever used the, uh, the pot, was it ever changed if you, if you requested for it to be changed?\",\"start\":822353,\"end\":829300,\"confidence\":0.86703669999999999351558699345332570374011993408203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, no, you once Once a day you would be let out to empty your piss pot, um, and that's it, you're back in again.\",\"start\":829365,\"end\":838377,\"confidence\":0.66229283999999999377195081251556985080242156982421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You didn't even have\\u2014 I know even in prison, like, you get exercise.\",\"start\":839480,\"end\":842100,\"confidence\":0.641275400000000050937387641170062124729156494140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"There's never any, nothing like that.\",\"start\":842181,\"end\":843557,\"confidence\":0.46150619999999997755679714828147552907466888427734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":847136,\"end\":849326,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So again, um, it is going to be, um Identifying what you'd now consider abuse that you suffered whilst she was at the assessment centre.\",\"start\":856055,\"end\":865900,\"confidence\":0.54466420000000004275619858162826858460903167724609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And so in relation to neglect, that would be any inadequate or withholding of food, clothing, warmth, hygiene, supervision, safety, medical care, education, or emotional support, unsafe confinement, failure to protect from bullying, violence, sexual harm, or other children or unsafe adults.\",\"start\":867787,\"end\":883809,\"confidence\":0.89768225000000001490008116888930089771747589111328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Looking back, would you say that you was a victim of neglect whilst she was at the assessment centre?\",\"start\":884292,\"end\":888148,\"confidence\":0.5227814299999999914092541075660847127437591552734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, 100%.\",\"start\":888363,\"end\":889337,\"confidence\":0.54147124000000002030930090768379159271717071533203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Predominantly psychological.\",\"start\":894890,\"end\":899917,\"confidence\":0.492550800000000010836487263077287934720516204833984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Looking back at your time when you was at the assessment centre, is there anything what you'd now consider as physical abuse?\",\"start\":910759,\"end\":918087,\"confidence\":0.53260695999999996264051560501684434711933135986328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You were given a punch here and there, yeah.\",\"start\":919064,\"end\":921179,\"confidence\":0.8217752000000000389690058000269345939159393310546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"If you step\\u2014 if you stepped out of line, if you want to go to put in a cell, you were given a punch or a slap.\",\"start\":922746,\"end\":927090,\"confidence\":0.62275480000000005276206138660199940204620361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Can you recall where they'd hit you?\",\"start\":938153,\"end\":939684,\"confidence\":0.80618590000000001083435563487000763416290283203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was it in the face?\",\"start\":940905,\"end\":942044,\"confidence\":0.813569399999999998129851519479416310787200927734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Genitals.\",\"start\":943425,\"end\":944170,\"confidence\":0.61176233999999996004959257334121502935886383056640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Give you a kick or a punch in the genitals.\",\"start\":944252,\"end\":946204,\"confidence\":0.5498893000000000252924792221165262162685394287109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Never anywhere that could be seen.\",\"start\":947750,\"end\":948859,\"confidence\":0.5606474999999999653255144949071109294891357421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Never.\",\"start\":949310,\"end\":949599,\"confidence\":0.43164802000000002113466734954272396862506866455078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Looking back at your time, would you say that there's anything what you would now consider as emotional abuse?\",\"start\":958978,\"end\":963380,\"confidence\":0.496141639999999994881108023037086240947246551513671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh yeah, yeah.\",\"start\":964793,\"end\":965719,\"confidence\":0.484886380000000005718874263038742356002330780029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then again, for looking back at your time at the assessment centre, is there anything what you'd now consider as sexual abuse?\",\"start\":967723,\"end\":972056,\"confidence\":0.495288200000000011780088016166700981557369232177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, no, no, no problem.\",\"start\":974363,\"end\":977093,\"confidence\":0.52579209999999998448316773647093214094638824462890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So I'm going to ask the following questions again in relation to all three levels of abuse that you suffered while you was at the assessment centre.\",\"start\":977800,\"end\":986055,\"confidence\":0.68965750000000003439026841078884899616241455078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So in relation to the neglect, Richard, could you please confirm who was involved or responsible?\",\"start\":986714,\"end\":992078,\"confidence\":0.7342729999999999535020833718590438365936279296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The system.\",\"start\":993540,\"end\":994182,\"confidence\":0.4747141999999999750770030004787258803844451904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The system is the system, yeah, clear and simple.\",\"start\":995162,\"end\":997892,\"confidence\":0.6596100000000000296296320811961777508258819580078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There is only one answer, yeah, yeah, it's the system.\",\"start\":998117,\"end\":1000735,\"confidence\":0.57955360000000000209041672860621474683284759521484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Edinburgh Council.\",\"start\":1001008,\"end\":1002695,\"confidence\":0.74940704999999996349657749306061305105686187744140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Or in our children's panel allowed this to happen by putting the children in here.\",\"start\":1003420,\"end\":1008892,\"confidence\":0.8872884500000000063124616644927300512790679931640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Can you think of any specific\\u2014 sorry, can you remember any names or any specific roles, descriptions of the staff?\",\"start\":1021296,\"end\":1031050,\"confidence\":0.76737080000000001955839934453251771628856658935546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"One springs to mind, and his name is Ronnie Motherwell.\",\"start\":1032365,\"end\":1036022,\"confidence\":0.8220927000000000095525365395587868988513946533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Ronnie Motherwell?\",\"start\":1037399,\"end\":1038431,\"confidence\":0.85937995000000000356266127710114233195781707763671875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes.\",\"start\":1041826,\"end\":1041891,\"confidence\":0.461038950000000002926725528595852665603160858154296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And would you say, um, Ronnie Motherwell was responsible for any of the abuse that you suffered when you was there?\",\"start\":1042004,\"end\":1050094,\"confidence\":0.63941199999999998038191506566363386809825897216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Could you specifically highlight which levels of abuse?\",\"start\":1051331,\"end\":1054231,\"confidence\":0.576542200000000004678213372244499623775482177734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Which type of abuse?\",\"start\":1054457,\"end\":1055859,\"confidence\":0.6524803999999999604142431053332984447479248046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"He would punch you.\",\"start\":1055907,\"end\":1056745,\"confidence\":0.726980399999999971072384141734801232814788818359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He would kick you if you were gonna get\\u2014 yeah, I mean, it's\\u2014 yeah, just an odd dig.\",\"start\":1057046,\"end\":1062064,\"confidence\":0.6268983500000000486096496388199739158153533935546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was not to the extent as Lendrick Muir, but there was\\u2014 you're always alert, you know.\",\"start\":1062144,\"end\":1068700,\"confidence\":0.84982239999999997781543470409815199673175811767578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I mean, you knew what was coming if you stood out of line.\",\"start\":1068748,\"end\":1071045,\"confidence\":0.5326003999999999738435008111991919577121734619140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":1071595,\"end\":1071918,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And again, in relation to who was responsible, um, for the physical abuse, um, who would you say was involved or responsible for that?\",\"start\":1090948,\"end\":1101476,\"confidence\":0.56744369999999999532036554228398017585277557373046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Staff.\",\"start\":1101783,\"end\":1102107,\"confidence\":0.68702227000000004597524139171582646667957305908203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":1103158,\"end\":1103336,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Do you remember any specific names?\",\"start\":1103449,\"end\":1104678,\"confidence\":0.87810040000000000315338866130332462489604949951171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, Ronnie Motherwell was one.\",\"start\":1105115,\"end\":1106133,\"confidence\":0.7616464499999999748780510344658978283405303955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, not really.\",\"start\":1107598,\"end\":1108440,\"confidence\":0.56558059999999998890274355289875529706478118896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He always starts\\u2014 he always sprung to mind.\",\"start\":1108506,\"end\":1110504,\"confidence\":0.69665915000000000478763695355155505239963531494140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Um, he was a Scouse, like, yeah, in the highest order.\",\"start\":1111537,\"end\":1115094,\"confidence\":0.8592788000000000092626351033686660230159759521484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And again, in relation to the emotional abuse, um, are you able to confirm who was involved or responsible?\",\"start\":1133385,\"end\":1138468,\"confidence\":0.56904279999999995975912270296248607337474822998046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, everybody dealt with my care package, to be fair.\",\"start\":1140391,\"end\":1144131,\"confidence\":0.7764216999999999924142457530251704156398773193359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Everyone dealt with your care package?\",\"start\":1144725,\"end\":1146555,\"confidence\":0.8141269700000000053563553592539392411708831787109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Everybody dealt with my care package, yeah, because I mean, I go to an assessment centre\\u2014 sorry, I go to a children's panel, and there was no dialogue with myself.\",\"start\":1146684,\"end\":1158162,\"confidence\":0.52558599999999999763389268991886638104915618896484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I went there because I kept absconding from Landryk Muir, and the next thing I know, I walked\\u2014 I was shackled and put into a social worker's car.\",\"start\":1158226,\"end\":1168661,\"confidence\":0.49246224999999999027977537480182945728302001953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Taken from my parents, no explanation, no nothing.\",\"start\":1170589,\"end\":1173849,\"confidence\":0.6392463999999999924028770692530088126659393310546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You were shackled, did you say?\",\"start\":1174588,\"end\":1175937,\"confidence\":0.61705816000000002219394446001388132572174072265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Handcuffs, eye cuffs, yeah, yeah, cuffs, so I couldn't abscond, I couldn't run away, because if I got to that door, I would have, trust me.\",\"start\":1176050,\"end\":1186667,\"confidence\":0.65301036999999995114052353528677485883235931396484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, so you was putting cuffs on, then putting cuffs and taken to the car, then straight to the assessment centre, straight there.\",\"start\":1186828,\"end\":1194297,\"confidence\":0.724248699999999967502617437276057898998260498046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, there's no passing go, there's no goodbye to parents, nothing.\",\"start\":1194410,\"end\":1201785,\"confidence\":0.671571970000000018075070329359732568264007568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I always remember the children's panel had a button under the table, and I knew\\u2014 obviously I knew exactly what was going to happen.\",\"start\":1209647,\"end\":1218100,\"confidence\":0.6514202399999999837376662981114350259304046630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The button was pressed, you could hear it.\",\"start\":1218729,\"end\":1220665,\"confidence\":0.76100372999999998935294343027635477483272552490234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, indicate them to lock the doors down the stairs.\",\"start\":1221243,\"end\":1223549,\"confidence\":0.71590359999999997331343593032215721905231475830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And was this the door downstairs?\",\"start\":1230412,\"end\":1232342,\"confidence\":0.845036270000000033775222618714906275272369384765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You mean in the entrance of the building?\",\"start\":1232422,\"end\":1233613,\"confidence\":0.7824294000000000526284793522791005671024322509765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Correct.\",\"start\":1234031,\"end\":1234368,\"confidence\":0.58715682999999996294349102754495106637477874755859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, yeah, they sealed it so I couldn't get out.\",\"start\":1234594,\"end\":1236604,\"confidence\":0.52989834999999996245634292790782637894153594970703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Hi, this is Craig.\",\"start\":1250472,\"end\":1251812,\"confidence\":0.75603629999999999444781906277057714760303497314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Hi Craig, it's Leah calling from Eleanor Legal.\",\"start\":1252959,\"end\":1256319,\"confidence\":0.89642659999999996234265609018621034920215606689453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Is now still a good time to conduct your witness statement?\",\"start\":1256707,\"end\":1259111,\"confidence\":0.86225956999999997520944816642440855503082275390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So now we're just going to go through each level of the abuse, if you're able to provide one clear example of what happened, where and when did it occur, what was happening before the abuse took place, during, and afterwards.\",\"start\":1261182,\"end\":1275541,\"confidence\":0.64452540000000002606839188956655561923980712890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So we'll start first with the neglect.\",\"start\":1275994,\"end\":1277469,\"confidence\":0.490982320000000027615527642410597763955593109130859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Could you please provide me with one clear example of what happened, Richard?\",\"start\":1280155,\"end\":1283272,\"confidence\":0.83466476000000000556866552869905717670917510986328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, well, neglect to me was being put in a room for 3 days, potentially, or longer or shorter, and on average 3 days with no clothing, no stimulation, no light.\",\"start\":1283934,\"end\":1299591,\"confidence\":0.662523100000000031428726288140751421451568603515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Kind of your final chance to say what you need to say.\",\"start\":1303580,\"end\":1308116,\"confidence\":0.857036050000000049209347707801498472690582275390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And what abuse did you want?\",\"start\":1308681,\"end\":1310118,\"confidence\":0.4935943799999999992422772265854291617870330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"I mean, you got a drink or something nearby?\",\"start\":1310312,\"end\":1313842,\"confidence\":0.87781719999999996417727743391878902912139892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, people can understand.\",\"start\":1316313,\"end\":1318387,\"confidence\":0.52628094000000003038763907170505262911319732666015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You mean you're ripped from your family, put into this surrounding without any chat, dialogue, anything?\",\"start\":1318468,\"end\":1326079,\"confidence\":0.83787595999999997520291117325541563332080841064453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"C\",\"text\":\"Some questions could be quite upsetting because to give concerning home and care in the same past.\",\"start\":1327200,\"end\":1331810,\"confidence\":0.852978470000000044137777877040207386016845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Just take your right-hand side now.\",\"start\":1332790,\"end\":1335650,\"confidence\":0.84779590000000004668123665396706201136112213134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"And before we do start, have you previously made any civil claim, criminal injuries claim, retrafications complaint, police report, inquiry statement, or claim to another team about any assistance you received?\",\"start\":1335650,\"end\":1349860,\"confidence\":0.7613697999999999854736643101205118000507354736328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"And have you ever received any payment, apology, settlement, or decision Do you recall what happened after this?\",\"start\":1351110,\"end\":1365427,\"confidence\":0.80825749999999996209254504719865508377552032470703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What respect?\",\"start\":1366553,\"end\":1367249,\"confidence\":0.50517434000000005500652378032100386917591094970703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So once you was obviously let out of the room, all right, just go back into mainstream then.\",\"start\":1367605,\"end\":1373399,\"confidence\":0.8004305400000000236815367316012270748615264892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, you get your collection of clothes, you get your clothes back, and you just go back into your room.\",\"start\":1374760,\"end\":1379338,\"confidence\":0.8039104999999999723314658695016987621784210205078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But I was put in there for 3 days because I refused to eat for 4 days.\",\"start\":1385067,\"end\":1389757,\"confidence\":0.8823676000000000296807911581709049642086029052734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You refused to eat for 4 days?\",\"start\":1394402,\"end\":1396544,\"confidence\":0.81151870000000003724238695212989114224910736083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Yep.\",\"start\":1398780,\"end\":1398891,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So now this will be in relation to the emotional abuse.\",\"start\":1407510,\"end\":1410871,\"confidence\":0.56030535999999997454068534352700226008892059326171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Are you able to provide a clear example of what happened, where and when did it occur, what happened before, during, and afterwards?\",\"start\":1412410,\"end\":1417921,\"confidence\":0.87302420000000002797690967781818471848964691162109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I mean, I'm sounding like a stuck record here, but the motion\\u2014 the emotional abuse started when I was in that children's panel, you know what I mean?\",\"start\":1420379,\"end\":1428213,\"confidence\":0.6871083000000000051699089453904889523983001708984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There was never any questions as to why I absconded from Lendrickmuir.\",\"start\":1429163,\"end\":1433956,\"confidence\":0.72516550000000001841016228354419581592082977294921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And obviously I could have told somebody, and what I was just labelled as this delinquent, and then the best thing was just to lock me up, and that emotionally screwed me up big time.\",\"start\":1435978,\"end\":1454813,\"confidence\":0.92068059999999996012576275461469776928424835205078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's just to go back a little bit, and if ever you do feel like obviously that you're repeating yourself I do apologise, obviously, for the repetitive questions.\",\"start\":1480577,\"end\":1490821,\"confidence\":0.59645479999999995168735722472774796187877655029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"If the question\\u2014 if the answer is the same, don't worry about giving a repetitive answer.\",\"start\":1491564,\"end\":1496631,\"confidence\":0.74134759999999999546815843132208101451396942138671875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"It's still okay to do so.\",\"start\":1496824,\"end\":1498013,\"confidence\":0.65135854000000004138115627938532270491123199462890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Okay, no problem.\",\"start\":1498270,\"end\":1500117,\"confidence\":0.5840469600000000038875214158906601369380950927734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And finally, the final example, if you'd be able to give one clear example of what happened in relation to the physical abuse, where and when did it occur, and what happened?\",\"start\":1500583,\"end\":1511098,\"confidence\":0.5983773500000000300502733807661570608615875244140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"It wasn't as bad as previous establishments.\",\"start\":1511407,\"end\":1517550,\"confidence\":0.52402603999999997075320834483136422932147979736328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But I mean, we were teenagers, and if you anything out of line, then you would get a dig, you got punched.\",\"start\":1518514,\"end\":1526693,\"confidence\":0.71932936000000002874088522730744443833827972412109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So it would happen, might happen on a daily basis, it might happen every 3 days, just when I got a bit cocky or rebelled, you know what I mean, you're put back into line.\",\"start\":1527367,\"end\":1537570,\"confidence\":0.56761479999999997492210468408302403986454010009765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So you said you'd receive a dig?\",\"start\":1544092,\"end\":1547170,\"confidence\":0.66653919999999999834727759662200696766376495361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"A dig or a punch?\",\"start\":1547798,\"end\":1548491,\"confidence\":0.77754325000000001910649416458909399807453155517578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, a dig, as in a dig in the ribs, or yeah, punching genitals or kicking genitals.\",\"start\":1548604,\"end\":1552519,\"confidence\":0.4895535699999999934561856207437813282012939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And again, can you recall anything what was happening, what would happen after this, after being in receipt of a punch?\",\"start\":1571467,\"end\":1578131,\"confidence\":0.87525487000000001813759809010662138462066650390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You would just go on about your daily routine, whatever that may be, the norm.\",\"start\":1579110,\"end\":1585870,\"confidence\":0.73993220000000003988560592915746383368968963623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was just accepted.\",\"start\":1592604,\"end\":1593685,\"confidence\":0.7151139399999999479717871508910320699214935302734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"When you say it was accepted, was this by members of staff?\",\"start\":1595460,\"end\":1599140,\"confidence\":0.865621500000000043684167394530959427356719970703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Not by me.\",\"start\":1599510,\"end\":1599911,\"confidence\":0.4859904299999999732762034909683279693126678466796875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"It was\\u2014 I just accepted it because I was\\u2014 it was, it was the right thing to do in my head.\",\"start\":1600008,\"end\":1605025,\"confidence\":0.69577604999999997925641537221963517367839813232421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, I had been out of hand or I'd done whatever I'd done, and I mean, and that was your\\u2014 I mean, obviously there's consequences in life, and that to me is a consequence.\",\"start\":1605945,\"end\":1613435,\"confidence\":0.5117661399999999805032757649314589798450469970703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"At the time, when you're a teenager, you just don't know any better.\",\"start\":1615375,\"end\":1617729,\"confidence\":0.6542122999999999688469642933341674506664276123046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":1624487,\"end\":1636533,\"confidence\":0.58435179999999997679793750648968853056430816650390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So now the relating 5 questions are going to be very repetitive, but it's just going to be in relation to the neglect, emotional, physical abuse.\",\"start\":1645474,\"end\":1652909,\"confidence\":0.79748520000000000518269871463417075574398040771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"How often did the neglect happen?\",\"start\":1653406,\"end\":1655537,\"confidence\":0.574992949999999947152673485106788575649261474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Over what period?\",\"start\":1656114,\"end\":1656819,\"confidence\":0.76777660000000003126530145891592837870121002197265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And did it ever change or become worse?\",\"start\":1656868,\"end\":1658534,\"confidence\":0.7816435999999999939547024041530676186084747314453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Well, you were neglected from the minute you were in there.\",\"start\":1658999,\"end\":1661354,\"confidence\":0.8476777699999999970970065987785346806049346923828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Really, I mean, from day 1 to day 21, you were neglected.\",\"start\":1662220,\"end\":1667588,\"confidence\":0.76318030000000003365556722201290540397167205810546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Looking back, you know, I mean, I mean, you wouldn't treat an animal the way that we were treated as children.\",\"start\":1670609,\"end\":1675017,\"confidence\":0.71995229999999998948823076716507785022258758544921875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"This is a big thing.\",\"start\":1683279,\"end\":1684057,\"confidence\":0.54810420000000004137064024689607322216033935546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"We were children, okay?\",\"start\":1684170,\"end\":1685774,\"confidence\":0.66437480000000004309868018026463687419891357421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And it's horrendous.\",\"start\":1686341,\"end\":1688204,\"confidence\":0.9105917999999999512539261559140868484973907470703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Say she had been there since the 2nd of August 1968 and that Crosslet is the only home that she has known.\",\"start\":1696190,\"end\":1702170,\"confidence\":0.8877036000000000370846464647911489009857177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"You remained at Crosslet during your early childhood, but Crosslet was under quarryers but it was not classed as a quarryer's home.\",\"start\":1704050,\"end\":1711750,\"confidence\":0.77114300000000002288658151883282698690891265869140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"So it's\\u2014 does that make sense?\",\"start\":1711750,\"end\":1713080,\"confidence\":0.79761910000000002529674247853108681738376617431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"[Speaker:MR RICHARD GARRIE] And again, the same question but this time in relation to the emotional abuse, Richard.\",\"start\":1713080,\"end\":1718530,\"confidence\":0.5846404400000000389781007470446638762950897216796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"How often did this happen, over what period, and did it ever change or become worse?\",\"start\":1718530,\"end\":1721710,\"confidence\":0.70186406000000001181859943244489841163158416748046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Worse.\",\"start\":1721800,\"end\":1722169,\"confidence\":0.865744700000000033668356991256587207317352294921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"My emotions were\\u2014 I mean, I couldn't focus, I couldn't think, and I was just robotic.\",\"start\":1722491,\"end\":1730661,\"confidence\":0.90818440000000000278390643870807252824306488037109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, I was in the system, so your emotions didn't come into anything back then.\",\"start\":1731148,\"end\":1740405,\"confidence\":0.6861414999999999597690703012631274759769439697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Was 1973.\",\"start\":1747250,\"end\":1748710,\"confidence\":0.8161251000000000477285766464774496853351593017578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"You've been there from the age of 5, and it looks like you were there for about a year.\",\"start\":1748710,\"end\":1753230,\"confidence\":0.7885543999999999886796331338700838387012481689453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I couldn't think.\",\"start\":1754490,\"end\":1755450,\"confidence\":0.62296680000000004273630338502698577940464019775390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I was robotic.\",\"start\":1755450,\"end\":1756060,\"confidence\":0.60987320000000000419504431192763149738311767578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was just in the system.\",\"start\":1756410,\"end\":1757360,\"confidence\":0.59827010000000002687414735191850923001766204833984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"My emotions never came into question back then.\",\"start\":1757450,\"end\":1759780,\"confidence\":0.68298804999999995768433791454299353063106536865234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, no, obviously I'm fucked up.\",\"start\":1760090,\"end\":1762790,\"confidence\":0.94576709999999997169339849278912879526615142822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That's, again, that's the way I felt at the time.\",\"start\":1763850,\"end\":1765680,\"confidence\":0.82931732999999996369666632745065726339817047119140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"That's just\\u2014 my head was just done.\",\"start\":1765830,\"end\":1769000,\"confidence\":0.49591193000000000079552364695700816810131072998046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"'88 until '81.\",\"start\":1773988,\"end\":1775367,\"confidence\":0.8837454300000000539938582733157090842723846435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"I've got a 6-month family placement.\",\"start\":1777631,\"end\":1781016,\"confidence\":0.89122884999999996136210711483727209270000457763671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And again, it might seem a bit repeated, but in relation to the physical abuse, how often did this happen?\",\"start\":1783207,\"end\":1789873,\"confidence\":0.5312094000000000537653477294952608644962310791015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Over what period?\",\"start\":1790454,\"end\":1791052,\"confidence\":0.76777660000000003126530145891592837870121002197265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And did it ever change or become worse?\",\"start\":1791100,\"end\":1792574,\"confidence\":0.7816435999999999939547024041530676186084747314453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It didn't come any worse because there was cameras and they couldn't really make it any worse as such.\",\"start\":1793401,\"end\":1800885,\"confidence\":0.7927589999999999914592763161635957658290863037109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It happened periodically.\",\"start\":1801634,\"end\":1803328,\"confidence\":0.78693880000000004937277253702632151544094085693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It could happen once a day, it could happen once every 3 days.\",\"start\":1806636,\"end\":1809431,\"confidence\":0.81705755000000002130633447450236417353153228759765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So it could be once a day or once every\\u2014 yeah, it was really\\u2014 I mean, that was their form of punishment when we were out of line.\",\"start\":1815880,\"end\":1823015,\"confidence\":0.493342129999999989831138691442902199923992156982421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"And do you understand the purpose of the statement?\",\"start\":1827220,\"end\":1832900,\"confidence\":0.77004879999999997775006477240822277963161468505859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"And do you agree that it can be used for your Scottish redress application alongside any supporting evidence?\",\"start\":1833120,\"end\":1839320,\"confidence\":0.9190805600000000463722926724585704505443572998046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"C\",\"text\":\"Amazing.\",\"start\":1839320,\"end\":1840580,\"confidence\":0.80193170000000002506368446120177395641803741455078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"C\",\"text\":\"So I'm gonna ask some questions about your personal background and your entry into care, but I know that that would be a bit difficult for you.\",\"start\":1840580,\"end\":1847500,\"confidence\":0.5015340999999999826997054697130806744098663330078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We're now on to the next question.\",\"start\":1847610,\"end\":1849190,\"confidence\":0.85310196999999998723751559737138450145721435546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Again, it'll be asked again, um, 3 times, just in relation to the abuse of which you've suffered.\",\"start\":1849280,\"end\":1855100,\"confidence\":0.6249029999999999862581034903996624052524566650390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So I do apologise if it becomes a bit tedious or repetitive.\",\"start\":1855100,\"end\":1856880,\"confidence\":0.6051206000000000084781959230895154178142547607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So in relation to the neglect, what immediate effects did you experience?\",\"start\":1859875,\"end\":1863638,\"confidence\":0.73715059999999998918696064720279537141323089599609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Immediate?\",\"start\":1865680,\"end\":1866164,\"confidence\":0.76231729999999997549053887269110418856143951416015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Worthless.\",\"start\":1868377,\"end\":1868764,\"confidence\":0.66966574999999994854960050361114554107189178466796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, all my self-respect.\",\"start\":1869975,\"end\":1873027,\"confidence\":0.6563052000000000330004468196420930325984954833984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"As in you like lost all your self-respect?\",\"start\":1876529,\"end\":1878626,\"confidence\":0.8243639000000000383039377993554808199405670166015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, a lot.\",\"start\":1878772,\"end\":1879449,\"confidence\":0.650149639999999973127842167741619050502777099609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I mean, whatever respect I did have for myself, it was gone.\",\"start\":1879514,\"end\":1881483,\"confidence\":0.529085400000000039000269680400379002094268798828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I absolutely despised my family because of this.\",\"start\":1883460,\"end\":1886220,\"confidence\":0.97685074999999998990318772484897635877132415771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Do you know anything about why you were put into care?\",\"start\":1886746,\"end\":1889124,\"confidence\":0.6389506499999999533656591665931046009063720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, just life.\",\"start\":1896074,\"end\":1897249,\"confidence\":0.564058839999999950265419101924635469913482666015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And just, I, I just hated life.\",\"start\":1897314,\"end\":1899828,\"confidence\":0.96426343999999997169680909792077727615833282470703125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's perfectly fine, Richard.\",\"start\":1904263,\"end\":1906303,\"confidence\":0.6842740000000000488711293655796907842159271240234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And we're now going to go into relation to the emotional, emotional abuse.\",\"start\":1906918,\"end\":1910673,\"confidence\":0.605937060000000027315536499372683465480804443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What immediate effects did you experience?\",\"start\":1910803,\"end\":1912357,\"confidence\":0.83028500000000005076827847005915828049182891845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was there any fear, shame?\",\"start\":1912422,\"end\":1913539,\"confidence\":0.620450799999999969003283695201389491558074951171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Sleep problems, bedwetting, running away, behaviour, or school changes?\",\"start\":1914094,\"end\":1917454,\"confidence\":0.73687800000000003297628836662624962627887725830078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I couldn't run away because we were obviously locked in.\",\"start\":1918213,\"end\":1923377,\"confidence\":0.50961920000000004993268021280528046190738677978515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, what else?\",\"start\":1923636,\"end\":1927247,\"confidence\":0.76018189999999996597779272633488290011882781982421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Emotional.\",\"start\":1928409,\"end\":1929184,\"confidence\":0.6335461000000000009180212146020494401454925537109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Um, just take your time.\",\"start\":1929926,\"end\":1933073,\"confidence\":0.79041576000000002277801058880868367850780487060546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's best to try and maybe think of it as like, how do you remember how it made you feel?\",\"start\":1933235,\"end\":1938135,\"confidence\":0.79213666999999998719061977681121788918972015380859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Oh gosh.\",\"start\":1939009,\"end\":1939438,\"confidence\":0.5314380499999999951654672258882783353328704833984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Worthless, just like I was a nobody.\",\"start\":1940706,\"end\":1943376,\"confidence\":0.7365467999999999459959099112893454730510711669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I just felt, and I was existing but not living, you know what I mean?\",\"start\":1944405,\"end\":1951885,\"confidence\":0.60218154999999995435899791118572466075420379638671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":1952467,\"end\":1952758,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I just felt that there was\\u2014 I mean, I had a name, but that was all I had.\",\"start\":1954003,\"end\":1957399,\"confidence\":0.81090969999999995554418319443357177078723907470703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I was a nobody, and I was treated like a nobody.\",\"start\":1957641,\"end\":1961988,\"confidence\":0.8997597699999999587561205771635286509990692138671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I was treated like a problem child.\",\"start\":1962343,\"end\":1964088,\"confidence\":0.964041350000000019093704395345412194728851318359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, so I just couldn't run away as I was locked in.\",\"start\":1980707,\"end\":1982887,\"confidence\":0.56874937000000003184396746291895397007465362548828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I felt worthless, like I was a nobody.\",\"start\":1982985,\"end\":1984840,\"confidence\":0.95700289999999998968860381864942610263824462890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was not living, I was just existing.\",\"start\":1985100,\"end\":1986516,\"confidence\":0.602927699999999955338125801063142716884613037109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I felt like all I had was my name.\",\"start\":1987340,\"end\":1989078,\"confidence\":0.57196959999999996693276216319645754992961883544921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I was treated as a problem child.\",\"start\":1989242,\"end\":1990554,\"confidence\":0.9605757600000000007156586434575729072093963623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yep.\",\"start\":1991243,\"end\":1991484,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"No problem.\",\"start\":1992431,\"end\":1993057,\"confidence\":0.6486826999999999454615817739977501332759857177734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And then again, and this is just in relation to the physical abuse which you suffered, what immediate effects did you experience from the physical abuse?\",\"start\":1993795,\"end\":2002318,\"confidence\":0.579722999999999988318677424103952944278717041015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"To be honest with you, James, I've become numb.\",\"start\":2003281,\"end\":2005207,\"confidence\":0.60034233000000003510621127134072594344615936279296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I've come numb to it, and it just\\u2014 it became part of life.\",\"start\":2005785,\"end\":2008914,\"confidence\":0.6332183000000000117069021143834106624126434326171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was\\u2014 I just accepted it.\",\"start\":2017898,\"end\":2019215,\"confidence\":0.634103300000000036362735045258887112140655517578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, you couldn't do anything else but\\u2014 you're locked in, you couldn't do nothing, you couldn't run to speak to your mum.\",\"start\":2019761,\"end\":2025143,\"confidence\":0.56139296000000005193442120798863470554351806640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, you had nobody to turn to.\",\"start\":2025625,\"end\":2027006,\"confidence\":0.50061409999999995079633663408458232879638671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"When you were there, was that in a house or was it in like a\\u2014 The final\\u2014 oh, sorry.\",\"start\":2041956,\"end\":2046270,\"confidence\":0.67511182999999996834361581932171247899532318115234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So there's only 3 more questions in relation to this care setting.\",\"start\":2046607,\"end\":2049237,\"confidence\":0.8632427000000000294477331408415921032428741455078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Did anyone witness, know about it, or experience something similar?\",\"start\":2049830,\"end\":2053166,\"confidence\":0.86930823000000001510301217422238551080226898193359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, everybody knew what was going on there.\",\"start\":2054381,\"end\":2057271,\"confidence\":0.68802160000000001094377921617706306278705596923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Everybody knew it, like.\",\"start\":2057432,\"end\":2060270,\"confidence\":0.61559109999999994666808333931840024888515472412109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Can you remember any names?\",\"start\":2061281,\"end\":2062548,\"confidence\":0.85805357000000004319417712395079433917999267578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I was only there for a short period of time, only 3 weeks, as I say.\",\"start\":2062981,\"end\":2066429,\"confidence\":0.77847045999999997523133288268581964075565338134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I can't remember.\",\"start\":2066990,\"end\":2067535,\"confidence\":0.52505690000000004857838575844652950763702392578125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's perfectly fine.\",\"start\":2067927,\"end\":2070321,\"confidence\":0.64607449999999999601385525238583795726299285888671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, as I see it, it was just\\u2014 it was life, it was normal.\",\"start\":2072666,\"end\":2077165,\"confidence\":0.63291010000000003099529521932709030807018280029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Um, can you remember anything about your daily life there?\",\"start\":2078420,\"end\":2081022,\"confidence\":0.83384049999999998448174665099941194057464599609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"So what was the actual college itself like?\",\"start\":2081119,\"end\":2083058,\"confidence\":0.79289080000000000669757582727470435202121734619140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And I think it was normal for the staff just to, to do it, and it was just accepted.\",\"start\":2083365,\"end\":2087260,\"confidence\":0.654898100000000038534153645741753280162811279296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Okay, what about any of the food?\",\"start\":2098223,\"end\":2100841,\"confidence\":0.8519963600000000081280404629069380462169647216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Can you remember what any of the food was like?\",\"start\":2100906,\"end\":2102344,\"confidence\":0.87626236999999995713750422510202042758464813232421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Okay.\",\"start\":2106379,\"end\":2106656,\"confidence\":0.58435179999999997679793750648968853056430816650390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"And did you do schoolwork?\",\"start\":2108520,\"end\":2110826,\"confidence\":0.7718610999999999666698613509652204811573028564453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So, but everyone knew, everybody knew what was going on there.\",\"start\":2112399,\"end\":2114670,\"confidence\":0.678217599999999976034814608283340930938720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I can't remember the names as I was only there for 3 weeks.\",\"start\":2114992,\"end\":2117328,\"confidence\":0.563404699999999980519760356401093304157257080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was life to me at this point.\",\"start\":2117892,\"end\":2119342,\"confidence\":0.56960076000000003926260205844300799071788787841796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was led to, I was led to believe that this was that it was normal behaviour, that it was also normal for the staff to do it, like it was accepted.\",\"start\":2119600,\"end\":2127118,\"confidence\":0.7372088999999999447965137733262963593006134033203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, it's just been\\u2014 if you've done something wrong, you get punished.\",\"start\":2127327,\"end\":2130249,\"confidence\":0.797143099999999993343635651399381458759307861328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And yeah, a kick or a punch was a punishment, and that's just become the norm.\",\"start\":2130619,\"end\":2134408,\"confidence\":0.75208770000000002564632950452505610883235931396484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Yeah.\",\"start\":2134713,\"end\":2134890,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"What about hygiene-wise?\",\"start\":2135050,\"end\":2136190,\"confidence\":0.80551150000000004691713684223941527307033538818359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Did you get any toiletries, you know, shower gel, shampoo, toothpaste?\",\"start\":2136319,\"end\":2140927,\"confidence\":0.8415861000000000036180836104904301464557647705078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was that provided?\",\"start\":2141473,\"end\":2145937,\"confidence\":0.8452224999999999877076106713502667844295501708984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Did you ever tell anyone or try to get help?\",\"start\":2149438,\"end\":2151849,\"confidence\":0.7550396299999999616403556501609273254871368408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I had nobody I could tell because everybody that I knew was in the system.\",\"start\":2152733,\"end\":2157491,\"confidence\":0.65336220000000000407425204684841446578502655029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"And what about clothes?\",\"start\":2158132,\"end\":2159133,\"confidence\":0.7409860999999999808807160661672241985797882080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Were you given any fresh clothing?\",\"start\":2159198,\"end\":2160773,\"confidence\":0.87824553000000005198444341658614575862884521484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I mean, who would believe us as children?\",\"start\":2163502,\"end\":2164850,\"confidence\":0.678424600000000044275338950683362782001495361328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"We were never believed, never.\",\"start\":2164997,\"end\":2166325,\"confidence\":0.8012869400000000030814817364444024860858917236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then Robert, finally, what was different at this placement compared with the others?\",\"start\":2182441,\"end\":2187584,\"confidence\":0.88375585999999994868403518921695649623870849609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You couldn't go.\",\"start\":2189900,\"end\":2190445,\"confidence\":0.580691340000000000287627699435688555240631103515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I couldn't escape.\",\"start\":2190616,\"end\":2191230,\"confidence\":0.5654846399999999828622776476549915969371795654296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I had to accept what was coming or what I was getting.\",\"start\":2193996,\"end\":2196960,\"confidence\":0.77815204999999998403126255652750842273235321044921875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"C\",\"text\":\"Yeah, absolutely.\",\"start\":2208494,\"end\":2211943,\"confidence\":0.50143020000000004809947995454422198235988616943359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So now that concludes, um, your second care setting, um, being at the assessment centre.\",\"start\":2213249,\"end\":2218338,\"confidence\":0.83735700000000001796962578737293370068073272705078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Um, I know, again, apologise for the, uh, tediousness of the questions, but We'll be going through the final set of 12 questions again, this time in relation to your final care setting.\",\"start\":2218839,\"end\":2232757,\"confidence\":0.515777200000000046742343329242430627346038818359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So Richard, could you kindly just confirm the institutional name, the location, approximate date and age, and who placed you there?\",\"start\":2233111,\"end\":2241860,\"confidence\":0.93243646999999996172192595622618682682514190673828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was St Catherine's.\",\"start\":2242566,\"end\":2244749,\"confidence\":0.8599115999999999981895371092832647264003753662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was adjacent to the assessment centre in Edinburgh, Howden Hall.\",\"start\":2245616,\"end\":2251267,\"confidence\":0.91721960000000002377618102400447241961956024169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Liberton.\",\"start\":2253333,\"end\":2254286,\"confidence\":0.6987088299999999474465539606171660125255584716796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was placed in there by the Children's Panel after my 3-week initial assessment period was over.\",\"start\":2254383,\"end\":2261066,\"confidence\":0.85926086000000001519083525636233389377593994140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was roughly 14, 15, probably near the 15 mark.\",\"start\":2262748,\"end\":2268643,\"confidence\":0.9087339599999999517621063205297105014324188232421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Okay, are you okay?\",\"start\":2268967,\"end\":2270198,\"confidence\":0.76903354999999995467163671492016874253749847412109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Yeah, take your time.\",\"start\":2271796,\"end\":2273115,\"confidence\":0.77305995999999999046536913738236762583255767822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, so St.\",\"start\":2283298,\"end\":2283860,\"confidence\":0.65087134000000002043151425823452882468700408935546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Catharine's units adjacent to the assessment centre, Howden Hall, Liverpool.\",\"start\":2283940,\"end\":2288099,\"confidence\":0.913045939999999944802766549400985240936279296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was placed in there by the Children's Panel once my 3-week assessment was over.\",\"start\":2288677,\"end\":2292113,\"confidence\":0.8705240499999999936875383355072699487209320068359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"How old did you say you were at the time?\",\"start\":2292611,\"end\":2294168,\"confidence\":0.8779285999999999479115331268985755741596221923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"15.\",\"start\":2294618,\"end\":2294971,\"confidence\":0.52607539999999997082369418421876616775989532470703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"14 and a half, 15.\",\"start\":2295421,\"end\":2296368,\"confidence\":0.74062099999999997379518390516750514507293701171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And the next question, um, what type of setting was it and how long were you there?\",\"start\":2303444,\"end\":2306825,\"confidence\":0.89959460000000002199982418460422195494174957275390625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"It was an open setting, an open children's home.\",\"start\":2307533,\"end\":2310447,\"confidence\":0.6325317999999999774018988318857736885547637939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Uh, I was there just under a year, I believe.\",\"start\":2311719,\"end\":2314678,\"confidence\":0.84185239999999994520152313270955346524715423583984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So just over a year, just under a year, and I'm sure it's just under a year.\",\"start\":2323489,\"end\":2326533,\"confidence\":0.64195100000000004936140385325415991246700286865234375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"No problem, no problem.\",\"start\":2330536,\"end\":2331933,\"confidence\":0.62209429999999998894821828798740170896053314208984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So now, um, again, we're just going to go through a brief description of what your ordinary day life was like at St.\",\"start\":2333154,\"end\":2339384,\"confidence\":0.87406130000000004098836825505713932216167449951171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Catherine's unit.\",\"start\":2339432,\"end\":2340122,\"confidence\":0.78174834999999998075281837373040616512298583984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So as the same with the previous, we'll start off with the accommodation.\",\"start\":2340636,\"end\":2344859,\"confidence\":0.89934133999999998909657961121411062777042388916015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Could you kindly just confirm what the accommodation was like?\",\"start\":2345373,\"end\":2347958,\"confidence\":0.89516556000000002679684030226781032979488372802734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was a bedroom, um, well, dorm with 5 boys in it.\",\"start\":2348263,\"end\":2353321,\"confidence\":0.87540859999999998120046029725926928222179412841796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, had 5 bays.\",\"start\":2355998,\"end\":2357027,\"confidence\":0.7032576999999999856072463444434106349945068359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":2357445,\"end\":2357703,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And was there any windows?\",\"start\":2358652,\"end\":2359649,\"confidence\":0.82082230000000000469384531243122182786464691162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, there was a window.\",\"start\":2360437,\"end\":2361161,\"confidence\":0.71854099999999998527044908769312314689159393310546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, yeah.\",\"start\":2361322,\"end\":2363155,\"confidence\":0.493536470000000004887397153652273118495941162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So there's windows to allow natural light.\",\"start\":2365070,\"end\":2367192,\"confidence\":0.76005000000000000337507799486047588288784027099609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was there ever a toilet in this, um, in your dorm?\",\"start\":2369670,\"end\":2372201,\"confidence\":0.7844918400000000513472286911564879119396209716796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, no, not at all.\",\"start\":2372590,\"end\":2373872,\"confidence\":0.595920739999999948821596262860111892223358154296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What was the overall hygiene like of the dorms?\",\"start\":2386069,\"end\":2390349,\"confidence\":0.8689742000000000299309022011584602296352386474609375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"It was better, definitely better.\",\"start\":2390672,\"end\":2393207,\"confidence\":0.94503789999999998627799868700094521045684814453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There was more women involved in the care there.\",\"start\":2394531,\"end\":2397875,\"confidence\":0.7892848999999999559662455794750712811946868896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, and can you remember what your daily routine was like?\",\"start\":2405231,\"end\":2408493,\"confidence\":0.87027745999999994719331652959226630628108978271484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, it was pretty systematic.\",\"start\":2410803,\"end\":2413817,\"confidence\":0.79349583000000001309359731749282218515872955322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Again, you would get up, um, you would go down, down for breakfast.\",\"start\":2413898,\"end\":2420221,\"confidence\":0.9043512000000000217170281757717020809650421142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, um, no, I think you just go after breakfast, you would go then most of the time I was a day pupil at my high school, so I would be travelling in the bus to the high school.\",\"start\":2423606,\"end\":2442019,\"confidence\":0.8291897999999999768760972074232995510101318359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Hold on one moment.\",\"start\":2443008,\"end\":2447010,\"confidence\":0.7665243999999999946481921142549254000186920166015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You take a day bus to the, to the high school?\",\"start\":2452170,\"end\":2455358,\"confidence\":0.88862883999999997541863194783218204975128173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, yeah, not, not, not initially, but once, once you were there for a while, I was getting the day bus.\",\"start\":2455809,\"end\":2460898,\"confidence\":0.710264439999999996899759935331530869007110595703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But initially It would be that they had some, like, say, a classroom environment, but again, there was never any lessons being taught.\",\"start\":2460962,\"end\":2469113,\"confidence\":0.54622172999999996090281229044194333255290985107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, we're all different ages, and you know what I mean, so they couldn't categorise us like that.\",\"start\":2470958,\"end\":2478542,\"confidence\":0.660158800000000045571368900709785521030426025390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It was just impossible to do so.\",\"start\":2478590,\"end\":2480536,\"confidence\":0.6373284500000000463160176877863705158233642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Are you okay?\",\"start\":2487976,\"end\":2492480,\"confidence\":0.79175180000000000557491830477374605834484100341796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":2493506,\"end\":2494821,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So I've got so far, um, the bedroom slash door had 5 bars.\",\"start\":2496071,\"end\":2499743,\"confidence\":0.81642139999999996380353195490897633135318756103515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was, uh, there were windows to allow natural light.\",\"start\":2499839,\"end\":2502163,\"confidence\":0.845068500000000000227373675443232059478759765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"There was no open toilet in the dorms.\",\"start\":2502500,\"end\":2504039,\"confidence\":0.61674803000000000263725041804718784987926483154296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"The overall hygiene was better.\",\"start\":2504103,\"end\":2505466,\"confidence\":0.68387830000000005004068270864081569015979766845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There were more women involved in the care there.\",\"start\":2505931,\"end\":2507630,\"confidence\":0.7851804000000000005599076757789589464664459228515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"My routine was systematic again: get up, down for breakfast.\",\"start\":2508031,\"end\":2511333,\"confidence\":0.83868719999999996606021568368305452167987823486328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Most of the time I was a day pupil at my high school.\",\"start\":2511478,\"end\":2513674,\"confidence\":0.87689099999999997603339352281182073056697845458984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I would take a day bus to the high school.\",\"start\":2514267,\"end\":2515854,\"confidence\":0.77155969999999995945216824111412279307842254638671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Not initially, it would be a classroom environment in the unit.\",\"start\":2516207,\"end\":2519068,\"confidence\":0.87067890000000003336566578582278452813625335693359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"There was no education though.\",\"start\":2519572,\"end\":2520807,\"confidence\":0.495848300000000019593926481320522725582122802734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"With the mixed ages and abilities, this was impossible to categorise.\",\"start\":2521133,\"end\":2524676,\"confidence\":0.481223879999999992751469335416913963854312896728515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yep.\",\"start\":2528091,\"end\":2528495,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Can you remember what the overall food was like?\",\"start\":2528576,\"end\":2531183,\"confidence\":0.9143250000000000543565192856476642191410064697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Did you have 3 meals a day?\",\"start\":2531248,\"end\":2532463,\"confidence\":0.89436199999999999032951336630503647029399871826171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was there any choice?\",\"start\":2532706,\"end\":2533823,\"confidence\":0.78908809999999995898889437739853747189044952392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No choice, no.\",\"start\":2534973,\"end\":2535539,\"confidence\":0.58825780000000005287574822432361543178558349609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was take it or leave it.\",\"start\":2535620,\"end\":2536446,\"confidence\":0.70773405000000000342197381542064249515533447265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":2537700,\"end\":2538816,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And then there's breakfast, pretty standard breakfast, which was usually porridge, I think it was at the time.\",\"start\":2539205,\"end\":2546439,\"confidence\":0.78719704999999995376214201314724050462245941162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, yeah, um, it's just standard.\",\"start\":2547352,\"end\":2551317,\"confidence\":0.724911300000000036192204788676463067531585693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There was no choice.\",\"start\":2551430,\"end\":2552094,\"confidence\":0.6500285999999999564380459560197778046131134033203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You just\\u2014 it was there.\",\"start\":2552353,\"end\":2553793,\"confidence\":0.7518109699999999673281081413733772933483123779296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"If you ate it, you ate it.\",\"start\":2554214,\"end\":2554893,\"confidence\":0.55328759999999999052988641778938472270965576171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"If you didn't eat it, then you went hungry.\",\"start\":2554942,\"end\":2556916,\"confidence\":0.72738373000000000612175199421471916139125823974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was you ever provided clothing when you was there?\",\"start\":2563868,\"end\":2565511,\"confidence\":0.8621277000000000523272092323168180882930755615234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"With other\\u2014 what, sorry?\",\"start\":2566445,\"end\":2567186,\"confidence\":0.55974040000000002681446176211466081440448760986328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was you ever provided clothing?\",\"start\":2567589,\"end\":2569006,\"confidence\":0.83241039999999999476898437933414243161678314208984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, because I had to attend school, so yes, I was.\",\"start\":2569667,\"end\":2572389,\"confidence\":0.59671229999999997328785639183479361236095428466796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And with the clothing, what was provided, would you say it was adequate and clean?\",\"start\":2581319,\"end\":2584989,\"confidence\":0.87846889999999999698587771490565501153469085693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, it's adequate, I suppose.\",\"start\":2586287,\"end\":2589428,\"confidence\":0.74268319999999998781703425265732221305370330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I mean, it couldn't really be to the extent of his previous establishments because you're in the public domain.\",\"start\":2589572,\"end\":2596446,\"confidence\":0.71329480000000000661231069898349232971668243408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":2597023,\"end\":2598161,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And do you remember what your access to contacting your family was like?\",\"start\":2612792,\"end\":2618391,\"confidence\":0.76598109999999997032915644012973643839359283447265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Would you ever refuse to access?\",\"start\":2618456,\"end\":2620074,\"confidence\":0.60106210000000004356479621492326259613037109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"As time went on there, I actually had weekend access home.\",\"start\":2624028,\"end\":2628124,\"confidence\":0.75683515999999995127467400379828177392482757568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was this ever threatened to be taken away from you?\",\"start\":2633398,\"end\":2635360,\"confidence\":0.50737569999999998504591758319293148815631866455078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh yeah, constantly.\",\"start\":2635490,\"end\":2636415,\"confidence\":0.647232999999999947249307297170162200927734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"If you misbehave, it'll be taken away from you.\",\"start\":2636545,\"end\":2637875,\"confidence\":0.91239389999999997993285205666325055062770843505859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh yeah.\",\"start\":2638470,\"end\":2639968,\"confidence\":0.53645920000000002492157591404975391924381256103515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, buddy.\",\"start\":2646930,\"end\":2648144,\"confidence\":0.6603854300000000510095787831232883036136627197265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Yeah, I'm just making sure that you knew.\",\"start\":2648905,\"end\":2655203,\"confidence\":0.79781880000000005015436954636243171989917755126953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So how did the staff\\u2014 how did the other children generally treat you here?\",\"start\":2660410,\"end\":2664767,\"confidence\":0.78034959999999997659614336953382007777690887451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, because I was one of the older ones now.\",\"start\":2666612,\"end\":2668021,\"confidence\":0.83260710000000004438192036104737780988216400146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, and how did the staff genuinely treat you?\",\"start\":2675834,\"end\":2680516,\"confidence\":0.675769269999999977471816237084567546844482421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"If you followed orders, okay.\",\"start\":2681719,\"end\":2684676,\"confidence\":0.76837146000000000611862560617737472057342529296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"If not, again, you get the dig, you get the punch.\",\"start\":2686796,\"end\":2690208,\"confidence\":0.6412356999999999640493797414819709956645965576171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You would get\\u2014 I mean, many times I was dragged by the hair into the office.\",\"start\":2693680,\"end\":2696452,\"confidence\":0.48750627000000001931567794599686749279499053955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The office was the place that it would happen.\",\"start\":2696694,\"end\":2698806,\"confidence\":0.7466314400000000350843265550793148577213287353515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You would get a dig.\",\"start\":2700300,\"end\":2702039,\"confidence\":0.59283909999999995221742210560478270053863525390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"When you get a dig, is that again to the ribs and to the genitals?\",\"start\":2702667,\"end\":2705502,\"confidence\":0.7580594400000000288031287709600292146205902099609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Punch to the ribs, yeah.\",\"start\":2705566,\"end\":2706275,\"confidence\":0.6701894999999999935624828140134923160076141357421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, yeah, never nothing visible.\",\"start\":2706550,\"end\":2708448,\"confidence\":0.71444636999999999726895794083247892558574676513671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know, I mean, never ever mark you.\",\"start\":2708710,\"end\":2710428,\"confidence\":0.6526948999999999667664951630285941064357757568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"And did you say this mainly occurred in the office?\",\"start\":2719190,\"end\":2720529,\"confidence\":0.8059979999999999922266624707845039665699005126953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Yeah, you could take taken into office.\",\"start\":2720697,\"end\":2732810,\"confidence\":0.74746210000000001816289341149968095123767852783203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, out of sight, everybody else.\",\"start\":2733179,\"end\":2735027,\"confidence\":0.68576369999999997606465740318526513874530792236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And sometimes dragged by your hair, is that correct?\",\"start\":2736328,\"end\":2738047,\"confidence\":0.6856598000000000414644318880164064466953277587890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh yeah, yeah, regular.\",\"start\":2738095,\"end\":2738899,\"confidence\":0.66868066999999997701564780072658322751522064208984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yep, yep.\",\"start\":2739124,\"end\":2740457,\"confidence\":0.480176749999999985529797186245559714734554290771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And this was a regular occurrence?\",\"start\":2740666,\"end\":2743100,\"confidence\":0.590293799999999979633003022172488272190093994140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, if you stepped out of line.\",\"start\":2745363,\"end\":2746496,\"confidence\":0.6554735000000000422204493588651530444622039794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, yeah.\",\"start\":2746804,\"end\":2748050,\"confidence\":0.493536470000000004887397153652273118495941162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Did anyone else witness that?\",\"start\":2748924,\"end\":2751013,\"confidence\":0.83117509999999994452224427732289768755435943603515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Can you remember any\\u2014 if there were any rules, punishments, isolation, or unsafe arrangements enforced by the staff?\",\"start\":2761693,\"end\":2767312,\"confidence\":0.69300989999999995649915263129514642059803009033203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No isolation.\",\"start\":2767650,\"end\":2768501,\"confidence\":0.7026898999999999784193960294942371547222137451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They couldn't isolate you there because it was open.\",\"start\":2768581,\"end\":2770347,\"confidence\":0.73552300000000003787903324337094090878963470458984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Um, punishments, you would lose\\u2014 um, I'll remember, you'd lose\\u2014 they used to have the chance of getting you like a snack in the morning, and they would take that from you.\",\"start\":2770845,\"end\":2782486,\"confidence\":0.568669859999999971478246152400970458984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You would lose a snack.\",\"start\":2782871,\"end\":2783915,\"confidence\":0.7048250400000000137623601403902284801006317138671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"In the morning.\",\"start\":2784092,\"end\":2784608,\"confidence\":0.63115270000000001093809487429098226130008697509765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":2785302,\"end\":2786029,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And you\\u2014 I mean, there's a lot of punishments, I think.\",\"start\":2786658,\"end\":2788998,\"confidence\":0.5208140599999999675873141313786618411540985107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, there's a lot of work you have to do.\",\"start\":2789095,\"end\":2790403,\"confidence\":0.5667223999999999595189592582755722105503082275390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Cleaning\\u2014 you have to do a lot of cleaning in there.\",\"start\":2790532,\"end\":2792404,\"confidence\":0.54846643999999999952166263028630055487155914306640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Mopped floors and brushing floors and windows.\",\"start\":2792711,\"end\":2795466,\"confidence\":0.6973586000000000506560127178090624511241912841796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You're just\\u2014 you're just a skibbie.\",\"start\":2796561,\"end\":2797771,\"confidence\":0.66652469999999996996820073036360554397106170654296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, that's perfectly fine.\",\"start\":2799120,\"end\":2802002,\"confidence\":0.7086173000000000055109694585553370416164398193359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So now, um, we're going to go through, um, what happened there, which we could now consider abuse.\",\"start\":2804369,\"end\":2810291,\"confidence\":0.499160439999999983040623874330776743590831756591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And Would you like me to read out again the categories of abuse and what is considered to be a qualifying behaviour?\",\"start\":2810804,\"end\":2817281,\"confidence\":0.59870020000000001569873120388365350663661956787109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I just got my questions.\",\"start\":2817329,\"end\":2818887,\"confidence\":0.71053493000000000900939767234376631677150726318359375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's perfectly fine.\",\"start\":2819095,\"end\":2819979,\"confidence\":0.64607449999999999601385525238583795726299285888671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So looking back, is there anything what you now consider neglect?\",\"start\":2820043,\"end\":2823977,\"confidence\":0.6091471999999999997754684954998083412647247314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yep, yep, there is.\",\"start\":2824860,\"end\":2825952,\"confidence\":0.52395119999999995030748323188163340091705322265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Neglect is obviously neglecting your food in the morning, you lose your snack.\",\"start\":2826385,\"end\":2835553,\"confidence\":0.93113930000000000308801872961339540779590606689453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You were getting hit.\",\"start\":2838442,\"end\":2840328,\"confidence\":0.509971900000000033514879760332405567169189453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"That was part of neglect.\",\"start\":2840474,\"end\":2841466,\"confidence\":0.91138280000000004843485612582298927009105682373046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"There's a lot of physical abuse, but it's still neglect.\",\"start\":2841531,\"end\":2844229,\"confidence\":0.88861215000000004504698836171883158385753631591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And you're just basically just\\u2014 you just go on, man.\",\"start\":2844742,\"end\":2847097,\"confidence\":0.52507420000000004645102080758078955113887786865234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I never got an education the whole time I was in these establishments.\",\"start\":2847260,\"end\":2849304,\"confidence\":0.89235352999999995038393763024942018091678619384765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And because initially I had to\\u2014 there was a classroom there, um, but until I got my leave to go to high school, I never got\\u2014 no, man, I was so far behind when I went back to high school, so far.\",\"start\":2851010,\"end\":2861665,\"confidence\":0.51616293000000001978122554646688513457775115966796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Yeah, but I called it try it, and the guy was like, oh, and I was like, is that not what it's called?\",\"start\":2864219,\"end\":2887127,\"confidence\":0.70254410000000000469100314148818142712116241455078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"C\",\"text\":\"I was like, no.\",\"start\":2887386,\"end\":2888018,\"confidence\":0.5454535000000000355413476427202112972736358642578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"What's the worst case look like for you?\",\"start\":2889280,\"end\":2890736,\"confidence\":0.51699989999999995671231545202317647635936737060546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Is there anything what happened there what you'd now consider as physical abuse?\",\"start\":2895621,\"end\":2898853,\"confidence\":0.499398999999999981813658678220235742628574371337890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Physical abuse?\",\"start\":2900010,\"end\":2900299,\"confidence\":0.66006489999999995443857869759085588157176971435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, yeah.\",\"start\":2900364,\"end\":2900944,\"confidence\":0.493536470000000004887397153652273118495941162109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And nobody deserves the right to be hit if you don't follow orders or dragged into an office.\",\"start\":2901169,\"end\":2905743,\"confidence\":0.86961484000000000005314859663485549390316009521484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Did anything happen there what you would now consider abuse, um, being either emotional or sexual?\",\"start\":2927336,\"end\":2935759,\"confidence\":0.63085599999999997233857129685929976403713226318359375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes.\",\"start\":2936418,\"end\":2936756,\"confidence\":0.461038950000000002926725528595852665603160858154296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And is that for both?\",\"start\":2937769,\"end\":2938557,\"confidence\":0.82566499999999998227195874278550036251544952392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, well, the emotional part of things is being there.\",\"start\":2939537,\"end\":2942914,\"confidence\":0.66899759999999997006625562789849936962127685546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And you know, I mean, dragged and been told nothing.\",\"start\":2943689,\"end\":2948155,\"confidence\":0.58949083000000002119378450515796430408954620361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And yeah, definitely emotional.\",\"start\":2951310,\"end\":2952510,\"confidence\":0.591225600000000017786305761546827852725982666015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And at the same time, I had no emotions.\",\"start\":2952607,\"end\":2954406,\"confidence\":0.5572679000000000382186726710642687976360321044921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, I was emotionless.\",\"start\":2956050,\"end\":2957152,\"confidence\":0.57101243999999995448746403781115077435970306396484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"That was worthless in my view.\",\"start\":2957217,\"end\":2959066,\"confidence\":0.888775199999999987454657457419671118259429931640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So just for being there in general, Being dragged there and being told nothing, I became emotionless as I believe\\u2014 I believed I was worthless.\",\"start\":2968050,\"end\":2976950,\"confidence\":0.8568982000000000542883071830146946012973785400390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yep, yep, that's where you felt to believe.\",\"start\":2977191,\"end\":2979121,\"confidence\":0.72867830000000000101323394119390286505222320556640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That's the way you're treated.\",\"start\":2979266,\"end\":2980907,\"confidence\":0.506007129999999971659008224378339946269989013671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, be seen and not heard.\",\"start\":2983020,\"end\":2984320,\"confidence\":0.677592900000000053495341489906422793865203857421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Be seen but not heard.\",\"start\":2990829,\"end\":2992111,\"confidence\":0.70740040000000004027924660476855933666229248046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And looking back at your time within St Catherine's, is there anything what you'd now consider as sexual abuse?\",\"start\":3006068,\"end\":3010903,\"confidence\":0.5038373000000000434539515481446869671344757080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There was a couple instances, yes.\",\"start\":3011706,\"end\":3013071,\"confidence\":0.8167693000000000314031467496533878147602081298828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And again, um, in the office, um, I always remember his name because it's similar to my surname, was a Mr Richard Garrie.\",\"start\":3013231,\"end\":3019945,\"confidence\":0.84493107000000000628148200121358968317508697509765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He was one of, like, say, the housemasters.\",\"start\":3021005,\"end\":3022643,\"confidence\":0.8853204999999999547100060226512141525745391845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Mr Richard Garrie, did you say?\",\"start\":3024740,\"end\":3025971,\"confidence\":0.85983306000000003788130698012537322938442230224609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Mick.\",\"start\":3026052,\"end\":3026230,\"confidence\":0.57576050000000000839150970932678319513797760009765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Mick.\",\"start\":3026554,\"end\":3026797,\"confidence\":0.57576050000000000839150970932678319513797760009765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Mick.\",\"start\":3027105,\"end\":3027348,\"confidence\":0.57576050000000000839150970932678319513797760009765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Mick Garrie.\",\"start\":3027737,\"end\":3028288,\"confidence\":0.7141420000000000545270495422300882637500762939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":3028547,\"end\":3028952,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So when you say Mick Garrie, is that two separate names?\",\"start\":3031372,\"end\":3034529,\"confidence\":0.838239900000000037749714465462602674961090087890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, no, it's one name.\",\"start\":3034625,\"end\":3035817,\"confidence\":0.66125434999999999075015466587501578032970428466796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"MC Garrie.\",\"start\":3036123,\"end\":3036928,\"confidence\":0.7463594700000000248252263190806843340396881103515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, yeah, just wanted to make sure.\",\"start\":3037154,\"end\":3038973,\"confidence\":0.7562094299999999602590605718432925641536712646484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And was this a teacher?\",\"start\":3039424,\"end\":3040936,\"confidence\":0.7982053000000000064773075791890732944011688232421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, he's like the housemaster.\",\"start\":3041801,\"end\":3042450,\"confidence\":0.62483860000000002177245050916098989546298980712890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He was the housemaster.\",\"start\":3044978,\"end\":3046614,\"confidence\":0.77285360000000002944631205537007190287113189697265625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, no problem.\",\"start\":3046678,\"end\":3048557,\"confidence\":0.57628869999999998707806980746681801974773406982421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Any times that you were dragged into the office.\",\"start\":3049189,\"end\":3051835,\"confidence\":0.53692379999999995110471218140446580946445465087890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And you always have an option now, getting a punch, rubbing them down below.\",\"start\":3053030,\"end\":3057937,\"confidence\":0.62476330000000002140581045750877819955348968505859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, no problem.\",\"start\":3058587,\"end\":3059351,\"confidence\":0.57628869999999998707806980746681801974773406982421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Just give me one second.\",\"start\":3059400,\"end\":3060115,\"confidence\":0.65456280000000000018900436771218664944171905517578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"C\",\"text\":\"You weren't really given toilet seats, you just had to\\u2014 it was awful, but was the soap shared?\",\"start\":3081662,\"end\":3087675,\"confidence\":0.8243966000000000349245965480804443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Okay, so that bar of soap would have been shared between all of the lads in there?\",\"start\":3089956,\"end\":3100500,\"confidence\":0.8876872700000000282472001345013268291950225830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Quick.\",\"start\":3105435,\"end\":3105550,\"confidence\":0.54750569999999998405115775312879122793674468994140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"How did the staff treat you here?\",\"start\":3105682,\"end\":3107096,\"confidence\":0.79346320000000003513918045427999459207057952880859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Can you remember their name?\",\"start\":3113940,\"end\":3114806,\"confidence\":0.85153570000000000650430820314795710146427154541015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So moving on to the next question, um, I know this is going to seem a bit, um, tedious because you've already given one name, but in relation to the neglect, are you able to provide Are you able to confirm, sorry, who was involved or responsible?\",\"start\":3120651,\"end\":3134429,\"confidence\":0.53838766000000004563474931273958645761013031005859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Mr Richard Garrie, and there was another, meant to be a teacher by the name of Mr Acres.\",\"start\":3135800,\"end\":3139678,\"confidence\":0.91843620000000003589235575418570078909397125244140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Mr Acres.\",\"start\":3140977,\"end\":3142015,\"confidence\":0.70207129999999995373372030371683649718761444091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Acres spelled A-C-R-E-S.\",\"start\":3143004,\"end\":3145097,\"confidence\":0.77023390000000002686419975361786782741546630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Sure, it would have been.\",\"start\":3145291,\"end\":3145859,\"confidence\":0.691757799999999978268760969513095915317535400390625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"C\",\"text\":\"Yeah, yeah, yeah.\",\"start\":3146151,\"end\":3147157,\"confidence\":0.45885107000000002752670980044058524072170257568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'll put it in speech marks just in case.\",\"start\":3147254,\"end\":3148730,\"confidence\":0.83194303999999996701575355473323725163936614990234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, he took a very dislike to me.\",\"start\":3149540,\"end\":3152037,\"confidence\":0.8515128499999999878156131671858020126819610595703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Can you remember what Mr Richard Garrie's role was?\",\"start\":3162719,\"end\":3165190,\"confidence\":0.912655800000000017035972632584162056446075439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He was a teacher.\",\"start\":3165852,\"end\":3166175,\"confidence\":0.7481246999999999758301783003844320774078369140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"In relation to the physical abuse, again, could you confirm who who was involved or responsible?\",\"start\":3176831,\"end\":3183199,\"confidence\":0.58469899999999996875743590862839482724666595458984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, predominantly Mr Richard Garrie and Mr Acres.\",\"start\":3184724,\"end\":3187436,\"confidence\":0.8854080399999999517746118726790882647037506103515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And Mr Acres.\",\"start\":3188276,\"end\":3197811,\"confidence\":0.7907877599999999507218717553769238293170928955078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And then for the sexual abuse, Mr Richard Garrie.\",\"start\":3198584,\"end\":3201148,\"confidence\":0.84516763999999999779078052597469650208950042724609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Now this is going to be the most distressing part of the witness statement to finish this off with for the care setting, and so take your time in answering it and we'll get through it as quickly as we possibly can.\",\"start\":3214553,\"end\":3225316,\"confidence\":0.65108239999999995006874087266623973846435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"In relation to the neglect, could you please provide one clear example of what happened, when and where it occurred, what was happening before, during, and afterwards?\",\"start\":3226038,\"end\":3235149,\"confidence\":0.820569340000000035928451325162313878536224365234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Neglect in here.\",\"start\":3236740,\"end\":3237889,\"confidence\":0.6315703999999999762593461127835325896739959716796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, this is the last place I was in, and obviously because I had freedom, um, because of the neglect, I rebelled.\",\"start\":3238083,\"end\":3245551,\"confidence\":0.5086855999999999600191813442506827414035797119140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And I rebelled big time, but out with the care system.\",\"start\":3246618,\"end\":3250790,\"confidence\":0.79768010000000000303543856716714799404144287109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I rebelled.\",\"start\":3251065,\"end\":3251566,\"confidence\":0.5700891599999999836967390365316532552242279052734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But this is only in relation to the CUR system.\",\"start\":3273657,\"end\":3275680,\"confidence\":0.83433484999999996123420942240045405924320220947265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So what happened following this?\",\"start\":3287300,\"end\":3289693,\"confidence\":0.8382159000000000137475808514864183962345123291015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Uh, what did I do?\",\"start\":3291077,\"end\":3292396,\"confidence\":0.62136599999999997390176531553152017295360565185546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yeah, so you stated that, um, for as a clear example of what happened, I spiralled out of control.\",\"start\":3293110,\"end\":3300289,\"confidence\":0.71424955000000001081872369468328543007373809814453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, yep.\",\"start\":3301810,\"end\":3303421,\"confidence\":0.58750650000000004258282615410280413925647735595703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I just got into trouble and I was stealing, breaking and entering.\",\"start\":3303598,\"end\":3309366,\"confidence\":0.90153220000000000577955461267265491187572479248046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I just went off the rails.\",\"start\":3310430,\"end\":3312266,\"confidence\":0.72594210000000003457643060755799524486064910888671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I just couldn't cope anymore.\",\"start\":3312392,\"end\":3314829,\"confidence\":0.93171269999999994926298541031428612768650054931640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I just rebelled against everything and everybody.\",\"start\":3315503,\"end\":3317540,\"confidence\":0.875644859999999969346617945120669901371002197265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I come into contact with.\",\"start\":3318069,\"end\":3319224,\"confidence\":0.843997200000000002972910806420259177684783935546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And what happened after this?\",\"start\":3320090,\"end\":3321132,\"confidence\":0.78938454000000002341863591936999000608921051025390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, my time in St.\",\"start\":3321757,\"end\":3324195,\"confidence\":0.798205849999999994537347447476349771022796630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Catherine's, when I come to an end, I went back into mainstream schooling, um, and I left very quickly.\",\"start\":3324259,\"end\":3333160,\"confidence\":0.7191912499999999486277602045447565615177154541015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I turned 16 and I left school with nothing, no qualifications.\",\"start\":3333625,\"end\":3338019,\"confidence\":0.5167317000000000160042645802604965865612030029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Nothing.\",\"start\":3342086,\"end\":3342489,\"confidence\":0.51820666000000004114411922273575328290462493896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So now we are just going to go into one clear example of what happened in relation to the physical abuse.\",\"start\":3342570,\"end\":3347268,\"confidence\":0.5382474699999999501187630812637507915496826171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Could you kindly confirm where and when did it occur, what happened during, and what happened afterwards?\",\"start\":3347820,\"end\":3353257,\"confidence\":0.918052850000000031371882869279943406581878662109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It happened as soon as you stepped out of line, as soon as you disobeyed an order or you did something that they didn't like.\",\"start\":3354020,\"end\":3362325,\"confidence\":0.811911999999999967059238770161755383014678955078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You were then taken in the office for your punishment.\",\"start\":3364010,\"end\":3374609,\"confidence\":0.7023853700000000088721208157949149608612060546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And sorry to ask, but what would that punishment usually entail?\",\"start\":3374835,\"end\":3384225,\"confidence\":0.5282704000000000288395085590309463441371917724609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, you had a choice.\",\"start\":3384274,\"end\":3384839,\"confidence\":0.650946400000000036101255318499170243740081787109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You had a choice of rubbing them down with a blow or a strap.\",\"start\":3385098,\"end\":3387468,\"confidence\":0.6248226999999999531354433202068321406841278076171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm sure it's a strap, is it?\",\"start\":3389010,\"end\":3391229,\"confidence\":0.79813635000000004993125912733376026153564453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There's a TAWS, you always remember.\",\"start\":3391310,\"end\":3393708,\"confidence\":0.7703860000000000152198253999813459813594818115234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The what?\",\"start\":3394879,\"end\":3395233,\"confidence\":0.5974277999999999533287109443335793912410736083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Sorry, how do you pronounce that?\",\"start\":3395539,\"end\":3396506,\"confidence\":0.55575140000000000650715037409099750220775604248046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"T-A-W-S-E.\",\"start\":3396908,\"end\":3398212,\"confidence\":0.654553799999999963432628646842204034328460693359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"That was a name for a posse.\",\"start\":3398438,\"end\":3400096,\"confidence\":0.61890940000000005394298341343528591096401214599609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"T-A-W-S-E.\",\"start\":3400596,\"end\":3401674,\"confidence\":0.654553799999999963432628646842204034328460693359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And it was a strap with a split in it, and you'd be beaten with that strap.\",\"start\":3401739,\"end\":3406445,\"confidence\":0.605325160000000028759359338437207043170928955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"With a slit in it?\",\"start\":3408720,\"end\":3409572,\"confidence\":0.79338520000000001264339744011522270739078521728515625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":3411430,\"end\":3411800,\"confidence\":0.461038950000000002926725528595852665603160858154296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Or you could take the easy option and not get beaten.\",\"start\":3412171,\"end\":3417295,\"confidence\":0.706580100000000044246917241252958774566650390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Yeah.\",\"start\":3417827,\"end\":3418214,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Okay, and so was this kind of just one time example?\",\"start\":3422036,\"end\":3427007,\"confidence\":0.8432970600000000427343138653668574988842010498046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And that was Mr Richard Garrie.\",\"start\":3427843,\"end\":3429757,\"confidence\":0.85269629999999996261550450071808882057666778564453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He was, yeah, he was the only one that done that.\",\"start\":3429999,\"end\":3431528,\"confidence\":0.77109324999999995231547700313967652618885040283203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"You said that is one of the most clear examples of what happened to you, and he was the only one?\",\"start\":3431609,\"end\":3435616,\"confidence\":0.62323724999999996487787257137824781239032745361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Yeah.\",\"start\":3436375,\"end\":3436779,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"And what about the bar of soap?\",\"start\":3437846,\"end\":3438573,\"confidence\":0.79466040000000004450697588254115544259548187255859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Was that like a one-time thing?\",\"start\":3438718,\"end\":3440318,\"confidence\":0.8529876499999999861501009945641271770000457763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Unless there are any other instances, um, of the sexual abuse, I'm just gonna go ahead, um, obviously if you are okay, just to copy obviously what has been said previously in relation to, um, the masturbation in the office.\",\"start\":3455391,\"end\":3469835,\"confidence\":0.5855137999999999731670641267555765807628631591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Is there any other instances where you can think of?\",\"start\":3470460,\"end\":3473266,\"confidence\":0.84014949999999999352695567722548730671405792236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What?\",\"start\":3473864,\"end\":3474059,\"confidence\":0.56528650000000002506794771761633455753326416015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, because honestly, I was 100% actually got him by the throat one day.\",\"start\":3474188,\"end\":3478959,\"confidence\":0.477488850000000020212809204167569987475872039794921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Say that again, sorry.\",\"start\":3479870,\"end\":3480287,\"confidence\":0.69085914000000003820645133600919507443904876708984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I actually got him by the throat.\",\"start\":3480609,\"end\":3481702,\"confidence\":0.70050025000000004649081120078335516154766082763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Oh, did you?\",\"start\":3482216,\"end\":3482489,\"confidence\":0.753117739999999979971789798582904040813446044921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Hold on, hold on, we'll, um, I'll, um, we'll, we will, uh, make note of that once I've just got the copy and paste and put what actually happened for in relation to that.\",\"start\":3482602,\"end\":3493503,\"confidence\":0.88263089999999999601953959427191875874996185302734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"C\",\"text\":\"Sounds horrible, it's just the easiest way to say it, just to be straightforward, isn't it?\",\"start\":3496920,\"end\":3502400,\"confidence\":0.67124397000000002311281832589884288609027862548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"So the soap is quite a regular thing, what about the stings?\",\"start\":3502400,\"end\":3504700,\"confidence\":0.835567240000000044375383367878384888172149658203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"That quite regular as well?\",\"start\":3504700,\"end\":3506260,\"confidence\":0.84446509999999996853858874601428396999835968017578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"C\",\"text\":\"Do these stings leave marks, leave injuries?\",\"start\":3508180,\"end\":3511640,\"confidence\":0.67927539999999997366586512725916691124439239501953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So I've just started to put that in.\",\"start\":3514060,\"end\":3516020,\"confidence\":0.84129149999999996989430428584455512464046478271484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"One time I gripped Mr Richard Garrie by the throat.\",\"start\":3516020,\"end\":3518070,\"confidence\":0.607920800000000038920688893995247781276702880859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yep, because I wouldn't do what he wanted me to do and I just snapped.\",\"start\":3518440,\"end\":3521500,\"confidence\":0.88098069999999994994510643664398230612277984619140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What happened following this?\",\"start\":3525396,\"end\":3529278,\"confidence\":0.83152769999999998074002860448672436177730560302734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Nothing.\",\"start\":3530405,\"end\":3530614,\"confidence\":0.51820666000000004114411922273575328290462493896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Nothing at all.\",\"start\":3531371,\"end\":3531967,\"confidence\":0.5988767999999999869231714910711161792278289794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":3532595,\"end\":3532821,\"confidence\":0.58435179999999997679793750648968853056430816650390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And it was so bizarre, it just stopped because he couldn't\\u2014 I was, I was, I was a big lad and he couldn't, he just couldn't deal with it.\",\"start\":3532901,\"end\":3542344,\"confidence\":0.6191489999999999493951463591656647622585296630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Um, right.\",\"start\":3543736,\"end\":3544332,\"confidence\":0.64107996000000000424989821112831123173236846923828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"C\",\"text\":\"Did you experience any fear, shame, sleep problems, bedwetting?\",\"start\":3545042,\"end\":3548639,\"confidence\":0.68003464000000002354084926992072723805904388427734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Anything like that?\",\"start\":3548845,\"end\":3549948,\"confidence\":0.8494834300000000393282562072272412478923797607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Yes, you can tell me exactly what you experienced.\",\"start\":3550080,\"end\":3551924,\"confidence\":0.80902189999999996050661366098211146891117095947265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"And if you did wet the bed in Irkut House, how was that dealt with?\",\"start\":3555850,\"end\":3559591,\"confidence\":0.73797553999999998541881041091983206570148468017578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So just a couple of final questions in relation to the institutions.\",\"start\":3571485,\"end\":3575409,\"confidence\":0.878903030000000029531292966566979885101318359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So in relation to the neglect, how often When did this happen, over what period, and did it change or become worse?\",\"start\":3575829,\"end\":3580567,\"confidence\":0.5809259399999999740060729891411028802394866943359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It happened over the period of time I was in there, and I would say probably for the first 6 months it was worse.\",\"start\":3581200,\"end\":3589270,\"confidence\":0.811669399999999985340082275797612965106964111328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":3590446,\"end\":3591589,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"As I grew and got older, I don't think I was neither little boy anymore, and so they kind of lost interest in me.\",\"start\":3592217,\"end\":3602970,\"confidence\":0.757122340000000004778257789439521729946136474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And I said I was towering 6 foot, um, and I think I kind of intimidated them a little bit.\",\"start\":3607168,\"end\":3612296,\"confidence\":0.50281469999999994779926737464847974479198455810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, to my advantage.\",\"start\":3612840,\"end\":3613946,\"confidence\":0.487798930000000019457928601696039550006389617919921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So I'm just gonna put, it happened over the time I was in there, and probably the first 6 months it was the worst.\",\"start\":3629010,\"end\":3635755,\"confidence\":0.93254066000000002123471176673774607479572296142578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And as I grew and got older, they seemed to lose interest in me.\",\"start\":3636316,\"end\":3638976,\"confidence\":0.7353790000000000048885340220294892787933349609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was now 6'2\\\" and I feel like I may have intimidated them a little bit, which was to my advantage.\",\"start\":3639441,\"end\":3645273,\"confidence\":0.66834760000000004165343625572859309613704681396484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, I think I became a lost cause to them.\",\"start\":3645946,\"end\":3648526,\"confidence\":0.87551093000000002053440084637259133160114288330078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"They couldn't do anything with me, and they couldn't bully me because I've had it for the last 3, 4 years of my life.\",\"start\":3648975,\"end\":3655320,\"confidence\":0.487577619999999989364170005501364357769489288330078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I just wasn't treatin' it anymore.\",\"start\":3655785,\"end\":3657033,\"confidence\":0.83270929999999998560866742991493083536624908447265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Okay, should we move on to Raysdale?\",\"start\":3657604,\"end\":3660624,\"confidence\":0.9138107300000000154938106788904406130313873291015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Okay, so I've got Raysdale from 1983 to '85.\",\"start\":3662030,\"end\":3665920,\"confidence\":0.8823290999999999772995806779363192617893218994140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"You left 2 years.\",\"start\":3667210,\"end\":3668098,\"confidence\":0.67740509999999998225206354618421755731105804443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Can you tell me a bit more about what Raysdale was?\",\"start\":3668291,\"end\":3670390,\"confidence\":0.91236170000000005320117679730174131691455841064453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Was this, again, was it a house?\",\"start\":3670617,\"end\":3672086,\"confidence\":0.86726992999999996669657775782980024814605712890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Was it residential?\",\"start\":3672167,\"end\":3672635,\"confidence\":0.87646436999999999262200844896142370998859405517578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So again, this will be the same question, but this time in relation to the physical abuse.\",\"start\":3675184,\"end\":3680218,\"confidence\":0.5561818499999999776406411911011673510074615478515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Would you be able, um, how\\u2014 what, sorry, with the physical abuse, how often did this happen over what period and did it ever change or become worse?\",\"start\":3682656,\"end\":3689717,\"confidence\":0.67211739999999997596802359112189151346683502197265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Again, I'm gonna say the first 6 months was bad, and once\\u2014 basically, it was daily.\",\"start\":3690215,\"end\":3698576,\"confidence\":0.88463305999999997109028981867595575749874114990234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It's when you stepped out of line.\",\"start\":3699347,\"end\":3701176,\"confidence\":0.75392705000000004300630962461582385003566741943359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But once I had shown that I'd had enough, again, the physical abuse stopped And again, the same question in relation to the sexual abuse.\",\"start\":3701369,\"end\":3726781,\"confidence\":0.56219315999999996957825487697846256196498870849609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"How often did this happen?\",\"start\":3726846,\"end\":3727870,\"confidence\":0.812997100000000028074964575353078544139862060546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Of what period?\",\"start\":3728536,\"end\":3729088,\"confidence\":0.78868364999999995834656374427140690386295318603515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And did it change or become worse?\",\"start\":3729137,\"end\":3730242,\"confidence\":0.661960600000000010112444215337745845317840576171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, probably the first 6 months again.\",\"start\":3732033,\"end\":3734137,\"confidence\":0.75636833999999997235619275670615024864673614501953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Um, because that's when I actually attacked them.\",\"start\":3734568,\"end\":3736828,\"confidence\":0.767999300000000051369397624512203037738800048828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Um, and you could come and go as you please.\",\"start\":3738510,\"end\":3739965,\"confidence\":0.8195723999999999787036131237982772290706634521484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Um, what about the bathrooms?\",\"start\":3740710,\"end\":3743492,\"confidence\":0.6615876000000000534129185325582511723041534423828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Are they again with a shed?\",\"start\":3743541,\"end\":3744624,\"confidence\":0.8271058000000000021145751816220581531524658203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Okay.\",\"start\":3747662,\"end\":3748002,\"confidence\":0.58435179999999997679793750648968853056430816650390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Um, did you get toiletries in this place?\",\"start\":3748762,\"end\":3750880,\"confidence\":0.680702099999999976631670506321825087070465087890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"What about clothing?\",\"start\":3752452,\"end\":3753567,\"confidence\":0.84107719999999996929318513139151036739349365234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So I put, from the first 6 months, again, when I attacked him\\/defended myself, the abuse stopped.\",\"start\":3766256,\"end\":3772068,\"confidence\":0.497533320000000001126494453274062834680080413818359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yep.\",\"start\":3776634,\"end\":3778908,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So now again, it's the same question going to be asked but in relation to the factors of abuse.\",\"start\":3779860,\"end\":3785777,\"confidence\":0.59188556999999997199068957343115471303462982177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What were the immediate effects which experienced in relation to the neglect?\",\"start\":3786430,\"end\":3789187,\"confidence\":0.74804769999999998209005980243091471493244171142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Immediate effects, psychological effects again.\",\"start\":3791358,\"end\":3796008,\"confidence\":0.50134160000000005386056045608711428940296173095703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And just, I think I thought that little of myself anyway, and it didn't bother me anymore.\",\"start\":3796267,\"end\":3803664,\"confidence\":0.63366259999999996477271224648575298488140106201171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And they couldn't do or kick me down any more than the last few establishments had done, you know what I mean?\",\"start\":3805488,\"end\":3812520,\"confidence\":0.62446159999999995005026676153647713363170623779296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"It's Um, please say you are.\",\"start\":3812665,\"end\":3816267,\"confidence\":0.77181566000000001448455577701679430902004241943359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Quite hard to explain really.\",\"start\":3816316,\"end\":3817653,\"confidence\":0.600602569999999946759317026589997112751007080078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"C\",\"text\":\"Oh, lovely, and you met your partner there.\",\"start\":3819998,\"end\":3822097,\"confidence\":0.8517010000000000413677980759530328214168548583984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"C\",\"text\":\"Wow, definitely meant to be, no argument about that.\",\"start\":3823640,\"end\":3828437,\"confidence\":0.83028299999999999325694943763664923608303070068359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"C\",\"text\":\"Um, did anything happen that you would now consider to be abuse?\",\"start\":3830528,\"end\":3833558,\"confidence\":0.51732659999999996980335481566726230084896087646484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So she put psychology effects on me again.\",\"start\":3834299,\"end\":3836104,\"confidence\":0.70380955999999994521232338229310698807239532470703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Um, I felt little of myself.\",\"start\":3836620,\"end\":3837780,\"confidence\":0.58849519999999999608775169690488837659358978271484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It didn't bother me anymore.\",\"start\":3837909,\"end\":3838795,\"confidence\":0.55780010000000002090558837153366766870021820068359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They couldn't break me down any more than what the other institutions already had.\",\"start\":3838952,\"end\":3842131,\"confidence\":0.82185655999999995824367715613334439694881439208984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yep.\",\"start\":3844617,\"end\":3845284,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"In relation to the physical abuse, again, what is the immediate effects that you experienced?\",\"start\":3845495,\"end\":3853558,\"confidence\":0.54380905999999995525939766594092361629009246826171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Again, it's when you've had it so long, it doesn't really affect you as such as it does somebody that's never had it.\",\"start\":3855557,\"end\":3865199,\"confidence\":0.507818639999999987821865943260490894317626953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Because you have it on a regular basis, you know what I mean?\",\"start\":3865899,\"end\":3870384,\"confidence\":0.72537039999999997075263991064275614917278289794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It doesn't really affect you any different from day 300 than it is from day 1.\",\"start\":3870465,\"end\":3874319,\"confidence\":0.745882500000000003836930773104541003704071044921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was a regular occurrence, it didn't affect you as much from day 300 to day 1?\",\"start\":3879032,\"end\":3887534,\"confidence\":0.81878996000000003885332944264519028365612030029296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Obviously, for somebody to accept that as norm must be seriously damaged.\",\"start\":3887615,\"end\":3892538,\"confidence\":0.86013715999999995620584058997337706387042999267578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, but that's what it was, that's what happened.\",\"start\":3893065,\"end\":3895974,\"confidence\":0.61929829999999996825721382265328429639339447021484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was normal.\",\"start\":3896282,\"end\":3897122,\"confidence\":0.71205335999999996854370465371175669133663177490234375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"C\",\"text\":\"Okay, brilliant.\",\"start\":3897591,\"end\":3902609,\"confidence\":0.8042778999999999900438751865294761955738067626953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"So that was all of the care patterns that we've gone through.\",\"start\":3902836,\"end\":3907086,\"confidence\":0.714695630000000026171846911893226206302642822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"I'm now going to move on to the next kind of different sections of questions, but these are about your time in care overall, not just one at a time.\",\"start\":3908690,\"end\":3916522,\"confidence\":0.86313640000000002583391278676572255790233612060546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"So across all of the placements, you were Who would you say were the main people responsible for what happened to you?\",\"start\":3918010,\"end\":3925098,\"confidence\":0.8304633999999999627306124239112250506877899169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Yeah, so Mary, Helen, and then Brian.\",\"start\":3929944,\"end\":3934590,\"confidence\":0.87117213000000004452516577657661400735378265380859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Okay.\",\"start\":3935268,\"end\":3935752,\"confidence\":0.58435179999999997679793750648968853056430816650390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Were other children affected?\",\"start\":3936236,\"end\":3938793,\"confidence\":0.746598300000000048015635911724530160427093505859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Again, what immediate effects did you experience following the sexual abuse?\",\"start\":3939052,\"end\":3942877,\"confidence\":0.50199497000000004032216338600846938788890838623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Quite much the same answer as the rest, to be fair.\",\"start\":3946258,\"end\":3948454,\"confidence\":0.71427773999999999432475306093692779541015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, but I was\\u2014 I was\\u2014 I come to the extent that I was not\\u2014 I refused to take it anymore.\",\"start\":3949099,\"end\":3955006,\"confidence\":0.6459124000000000531684918314567767083644866943359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Um, so pretty much the same answer as the rest.\",\"start\":3957888,\"end\":3961075,\"confidence\":0.58027490000000003789182301261462271213531494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And what was\\u2014 what was the way you said following that?\",\"start\":3961140,\"end\":3962946,\"confidence\":0.82342196000000000832841351439128629863262176513671875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Um, I pretty much say, well, I drew the line and I said, that's good, because then I was getting older, I was looking at girls and, you know, I mean, these, these things hold me the right way in life for where I wanted to be, you know what I mean?\",\"start\":3963978,\"end\":3978822,\"confidence\":0.74161569999999998881179408272146247327327728271484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I didn't want to\\u2014 I'm not gay, I never have been.\",\"start\":3978870,\"end\":3981213,\"confidence\":0.60466830000000004741167458632844500243663787841796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And, and I just thought, no, I'm just not allowing it.\",\"start\":3981983,\"end\":3985850,\"confidence\":0.8612957999999999447737764057819731533527374267578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And that's why I was so, so determined not to allow it anymore.\",\"start\":3986010,\"end\":3988529,\"confidence\":0.5446662300000000289657009489019401371479034423828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"C\",\"text\":\"Were complaints discouraged, ignored, or punished?\",\"start\":3998937,\"end\":4006205,\"confidence\":0.527226399999999983947418513707816600799560546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So, Richard, I put pretty much the same answer as the rest.\",\"start\":4006366,\"end\":4008413,\"confidence\":0.76844440000000002743973936958354897797107696533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I drew the line when I was getting older.\",\"start\":4008461,\"end\":4009913,\"confidence\":0.73311539999999997263557816040702164173126220703125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I started to think about girls, etc., and I wanted to be in the right place in my life.\",\"start\":4010236,\"end\":4013963,\"confidence\":0.7762339000000000321932702718186192214488983154296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I was determined to not allow those things to happen to me anymore.\",\"start\":4014093,\"end\":4016707,\"confidence\":0.77713065999999997313096855577896349132061004638671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"The sexual abuse, yeah, most definitely.\",\"start\":4018130,\"end\":4019681,\"confidence\":0.5911163699999999465717337443493306636810302734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, as for the rest, I mean, that was with me for a long time.\",\"start\":4020367,\"end\":4023637,\"confidence\":0.8259364000000000149981360664241947233676910400390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, couldn't get rid of that.\",\"start\":4024780,\"end\":4025563,\"confidence\":0.48971710000000001627995516173541545867919921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I could do something about the sexual.\",\"start\":4026363,\"end\":4028159,\"confidence\":0.6178046999999999844277454030816443264484405517578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So now we're just on to the final 3 questions in relation to the care settings, Richard, so we should be able to fly through this soon.\",\"start\":4030280,\"end\":4036017,\"confidence\":0.59693169999999995400941088519175536930561065673828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Did anyone else, in relation to all of the abuse that you experienced at Catherine's unit, did anyone witness it, know about it, or experience something similar?\",\"start\":4036780,\"end\":4046258,\"confidence\":0.58666830000000003142446303172619082033634185791015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Not the sexual.\",\"start\":4046969,\"end\":4047712,\"confidence\":0.5831817999999999724280996815650723874568939208984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Nobody witnessed that, no.\",\"start\":4048165,\"end\":4049135,\"confidence\":0.50600195000000003364704070918378420174121856689453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Apart from Megari.\",\"start\":4049253,\"end\":4050436,\"confidence\":0.80611193000000003205940402040141634643077850341796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But they witnessed everything else?\",\"start\":4059393,\"end\":4060480,\"confidence\":0.71866726999999996916557165604899637401103973388671875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes.\",\"start\":4066459,\"end\":4066621,\"confidence\":0.461038950000000002926725528595852665603160858154296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Did you, did you tell anyone or try to get help?\",\"start\":4067121,\"end\":4069933,\"confidence\":0.79677410000000004064446557094925083220005035400390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No.\",\"start\":4071217,\"end\":4071298,\"confidence\":0.493618669999999981623517442130832932889461517333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No.\",\"start\":4072123,\"end\":4072269,\"confidence\":0.493618669999999981623517442130832932889461517333984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"This is obviously going to sound really stupid, and I do apologise.\",\"start\":4072333,\"end\":4074275,\"confidence\":0.85371980000000002863913550754659809172153472900390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"If you didn't tell anyone or ask for help, could you provide us with a reason as to why?\",\"start\":4077543,\"end\":4083750,\"confidence\":0.69593954000000002313441882506594993174076080322265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I was embarrassed.\",\"start\":4085782,\"end\":4086411,\"confidence\":0.81933040000000001423785533916088752448558807373046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4087055,\"end\":4088537,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What are you going to say?\",\"start\":4089311,\"end\":4090052,\"confidence\":0.8470931600000000116779119707643985748291015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I mean, it's taken me 40-odd years to come and speak to you today, you know what I mean?\",\"start\":4090133,\"end\":4094531,\"confidence\":0.52913993999999997530636619558208622038364410400390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It's\\u2014 back then, it was\\u2014 I think child abuse, I mean, now it's I mean, totally out of hand.\",\"start\":4094966,\"end\":4105199,\"confidence\":0.92305219999999998936601741661434061825275421142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But then it was accepted, you know what I mean?\",\"start\":4105248,\"end\":4107508,\"confidence\":0.76862127000000002308155444552539847791194915771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was, it was what appeared to be the right thing to do, you know what I mean?\",\"start\":4107654,\"end\":4111270,\"confidence\":0.64670839999999996106083699487498961389064788818359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, as a beautiful\\u2014 it's just So I just put no.\",\"start\":4114128,\"end\":4138225,\"confidence\":0.6051613700000000317658077619853429496288299560546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I was embarrassed to tell anyone.\",\"start\":4138855,\"end\":4139890,\"confidence\":0.68236375000000004664713060265057720243930816650390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It's taken me 40 years to speak to you today.\",\"start\":4139987,\"end\":4141863,\"confidence\":0.61625350000000000960653778747655451297760009765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Back then, child abuse was accepted and also out of hand.\",\"start\":4141943,\"end\":4145518,\"confidence\":0.8760497000000000422659240939537994563579559326171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was appeared to be the right\\u2014 it was appeared to be the right thing to do, but it is abuse looking back now.\",\"start\":4145648,\"end\":4152391,\"confidence\":0.57799999999999995825561427409411408007144927978515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"100%.\",\"start\":4153420,\"end\":4154004,\"confidence\":0.5777115999999999917946524874423630535602569580078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There's nothing, there's nothing else it can be, you know.\",\"start\":4154085,\"end\":4155886,\"confidence\":0.58576960000000000139408484756131656467914581298828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"I mean, it's, you kind of sugarcoat it.\",\"start\":4156617,\"end\":4160852,\"confidence\":0.485501200000000021628210333801689557731151580810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then finally, Richard, what was the difference at this place, at this placement, compared with the others?\",\"start\":4170626,\"end\":4176514,\"confidence\":0.8951824299999999734467337475507520139217376708984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The, the, the big thing was, um, I left here, back into mainstream, that I could see a way out of here.\",\"start\":4177503,\"end\":4186536,\"confidence\":0.7311153999999999708592213210067711770534515380859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I had clear closure, you know what I mean?\",\"start\":4186649,\"end\":4190599,\"confidence\":0.491734449999999989611154660451575182378292083740234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I had a path that I know in my head.\",\"start\":4191748,\"end\":4194013,\"confidence\":0.8082974000000000547316858501289971172809600830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Play the game and this is where you're going to be.\",\"start\":4195160,\"end\":4197018,\"confidence\":0.6370711300000000409937683798489160835742950439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So, but the big thing was I left there, I could see a way out of here.\",\"start\":4221435,\"end\":4224675,\"confidence\":0.57176166999999999962511765261297114193439483642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I had clear closure and a path, and a path that I had in my head, just to play the game and I'll be where I need to be.\",\"start\":4225204,\"end\":4232599,\"confidence\":0.53526013999999999537493522439035587012767791748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Just play the system.\",\"start\":4232823,\"end\":4233625,\"confidence\":0.55590682999999996294349102754495106637477874755859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yep.\",\"start\":4234660,\"end\":4234773,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Fantastic.\",\"start\":4234853,\"end\":4235419,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And that concludes the placement sentence of the witness statement.\",\"start\":4236049,\"end\":4240912,\"confidence\":0.8419931000000000498317831443273462355136871337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Now it's just going to be a couple of questions, what we should be able to fly through quickly.\",\"start\":4241316,\"end\":4244642,\"confidence\":0.7629168600000000299843350148876197636127471923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It won't be as meticulous as that, so we'll try and get through quickly.\",\"start\":4244787,\"end\":4248377,\"confidence\":0.63341780000000003081339627897250466048717498779296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So, people involved, reporting, and institutional knowledge.\",\"start\":4248426,\"end\":4251356,\"confidence\":0.86529800000000001158895202024723403155803680419921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Across all placements, who were the main people who was responsible?\",\"start\":4251871,\"end\":4255305,\"confidence\":0.77150339999999995033164168489747680723667144775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Social workers.\",\"start\":4258232,\"end\":4258821,\"confidence\":0.674539400000000011203837857465259730815887451171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"They put me in that situation.\",\"start\":4261264,\"end\":4262504,\"confidence\":0.70935285000000003474696086414041928946971893310546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So with the social workers, do you recall any names?\",\"start\":4262859,\"end\":4265581,\"confidence\":0.87257499999999998951949464753852225840091705322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Only one social worker, his name is Gordon.\",\"start\":4266563,\"end\":4268271,\"confidence\":0.85579455000000004272209253031178377568721771240234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But he, he, he\\u2014 the thing I can't understand to this day, why was I never talked to?\",\"start\":4269760,\"end\":4275362,\"confidence\":0.91397629999999996375237287793424911797046661376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know what I mean?\",\"start\":4276080,\"end\":4276662,\"confidence\":0.67174845999999999168750264288973994553089141845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They talked to my parents, but they never once talked to me.\",\"start\":4276824,\"end\":4279332,\"confidence\":0.52775943000000002935934162451303564012050628662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And that's what I kind of get my head around.\",\"start\":4280966,\"end\":4282196,\"confidence\":0.84239750000000002128075493601500056684017181396484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Well, I was never allowed to tell my storey.\",\"start\":4284095,\"end\":4285731,\"confidence\":0.5824987999999999832567709745489992201328277587890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I blame my parents as well.\",\"start\":4290668,\"end\":4291712,\"confidence\":0.8911264500000000143842271427274681627750396728515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I blame my sister.\",\"start\":4292515,\"end\":4293237,\"confidence\":0.7620826000000000544076783626223914325237274169921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I blame, I blame everybody.\",\"start\":4293478,\"end\":4294409,\"confidence\":0.9136773000000000255482746069901622831821441650390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And I blame my birth mother.\",\"start\":4295308,\"end\":4297332,\"confidence\":0.871877000000000013102408047416247427463531494140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I blame everybody because everybody had factored into this, you know what I mean?\",\"start\":4297637,\"end\":4302020,\"confidence\":0.821688650000000020412471712916158139705657958984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was a teenager growing up in the '80s, and it was a hell of a place to grow up in a city in the '80s, you know what I mean?\",\"start\":4302775,\"end\":4309342,\"confidence\":0.4838395699999999965967845128034241497516632080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4309711,\"end\":4309968,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And but I had no support.\",\"start\":4310080,\"end\":4311445,\"confidence\":0.70974269999999994862349694813019596040248870849609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"From my family, but more importantly, I've no support from professionals.\",\"start\":4312408,\"end\":4317079,\"confidence\":0.89877960000000001183906306323478929698467254638671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"One second, I'll just relay back what I've got, just to make sure that obviously it's correct and we haven't missed anything.\",\"start\":4341059,\"end\":4349994,\"confidence\":0.64840496000000003018470806637196801602840423583984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So, social workers, only one social worker, and he was called Garden.\",\"start\":4354366,\"end\":4358126,\"confidence\":0.840683999999999986840748533722944557666778564453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"One thing I never understood from this is that they never spoke to me.\",\"start\":4358479,\"end\":4362095,\"confidence\":0.9110034000000000187213800018071196973323822021484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Why did they never speak to me?\",\"start\":4362577,\"end\":4363853,\"confidence\":0.79905440000000005351665777197922579944133758544921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I blame everyone for what happened to me.\",\"start\":4364284,\"end\":4365647,\"confidence\":0.94521339999999998138235923761385492980480194091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I grew up in the city in the '80s.\",\"start\":4365823,\"end\":4367122,\"confidence\":0.871453049999999951324980429490096867084503173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was a hell of a place to grow up.\",\"start\":4367763,\"end\":4369190,\"confidence\":0.447766539999999990673273941865772940218448638916015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I had no support from my family, but more importantly, not from the professionals.\",\"start\":4369575,\"end\":4373167,\"confidence\":0.91979270000000001861195642050006426870822906494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yep.\",\"start\":4373905,\"end\":4374177,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And you were labeled\\u2014 you know what I mean?\",\"start\":4375508,\"end\":4377144,\"confidence\":0.5492154399999999991877075444790534675121307373046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You were labelled a problem.\",\"start\":4377593,\"end\":4379277,\"confidence\":0.86493969999999997799733364445273764431476593017578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And instead of fixing the problem, like what they do now, yeah, and you were just\\u2014 well, I've just\\u2014 for the last 2 hours, that's\\u2014 you just had a snapshot into my life.\",\"start\":4380239,\"end\":4389860,\"confidence\":0.6600839499999999748780510344658978283405303955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, that's what you got.\",\"start\":4390421,\"end\":4392249,\"confidence\":0.65488665999999995381841699781944043934345245361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Back in the '80s.\",\"start\":4392723,\"end\":4393475,\"confidence\":0.82579769999999996787920508722891099750995635986328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Yeah, you just get to treat them the way you want to be treated, and that's exactly it.\",\"start\":4393802,\"end\":4399575,\"confidence\":0.68909779999999998256754452086170203983783721923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"And you kind of live\\u2014 you live your childhood through them.\",\"start\":4399641,\"end\":4403152,\"confidence\":0.83003389999999999115942728167283348739147186279296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Yeah, that's an absolute concern, what I really do.\",\"start\":4405837,\"end\":4409342,\"confidence\":0.59218585000000001361541990263503976166248321533203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So I just put, I was labelled as a problem instead of fixing the problem.\",\"start\":4413150,\"end\":4416152,\"confidence\":0.8583583999999999658570004612556658685207366943359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I was dealt with as a problem.\",\"start\":4416266,\"end\":4417718,\"confidence\":0.67562429999999995544612829689867794513702392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Correct.\",\"start\":4423060,\"end\":4424293,\"confidence\":0.58715682999999996294349102754495106637477874755859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Can you remember any other names who are the main people responsible?\",\"start\":4424845,\"end\":4428398,\"confidence\":0.84446209999999999329389765989617444574832916259765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"There's too many.\",\"start\":4430172,\"end\":4430589,\"confidence\":0.489232999999999973450570678323856554925441741943359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mentioned everybody that I've just discussed with you over the past 2 hours.\",\"start\":4430654,\"end\":4433514,\"confidence\":0.8423513000000000250366838372428901493549346923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I mean, people go in a role to support and help these people, you know what I mean?\",\"start\":4433867,\"end\":4439992,\"confidence\":0.694678600000000034953018257510848343372344970703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They must have had a job title, they must have had an interview to take on the role.\",\"start\":4440369,\"end\":4443923,\"confidence\":0.7796187999999999451716803378076292574405670166015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Of the job.\",\"start\":4444429,\"end\":4445039,\"confidence\":0.53831594999999998751860630363808013498783111572265625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, you know, I mean, don't get me wrong, I met a lot of nice people there as well.\",\"start\":4445440,\"end\":4448780,\"confidence\":0.92293510000000000825792767500388436019420623779296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I did.\",\"start\":4449294,\"end\":4449647,\"confidence\":0.5960796999999999901120872891624458134174346923828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"People genuinely want to help.\",\"start\":4450353,\"end\":4451879,\"confidence\":0.70946549999999997115907035549753345549106597900390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But the second thing of it was, once you were labelled, you know, I mean, once the arrow was above your head, that's it, you were wasting your time.\",\"start\":4452264,\"end\":4462091,\"confidence\":0.7086729000000000500136820846819318830966949462890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, just give me one second, I'll just go back through into the cursors just to highlight any names.\",\"start\":4462300,\"end\":4468706,\"confidence\":0.7871789000000000147139189721201546490192413330078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Mike.\",\"start\":4478334,\"end\":4478447,\"confidence\":0.57944910000000005023679250371060334146022796630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And do you not remember who Mike\\u2014 what Mike's role was?\",\"start\":4479013,\"end\":4481422,\"confidence\":0.69795929999999994919335222220979630947113037109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He was a teacher.\",\"start\":4482327,\"end\":4483330,\"confidence\":0.7481246999999999758301783003844320774078369140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was just a teacher?\",\"start\":4483410,\"end\":4484849,\"confidence\":0.7544212999999999613720547131379134953022003173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, yeah, the deaf teacher.\",\"start\":4485092,\"end\":4486450,\"confidence\":0.52198149999999998716049276481498964130878448486328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":4486628,\"end\":4486854,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And it would say Mr Acre was a teacher.\",\"start\":4487517,\"end\":4489144,\"confidence\":0.84566879999999999828474983587511815130710601806640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You don't remember the specific subject?\",\"start\":4489208,\"end\":4491283,\"confidence\":0.603808499999999970242470226367004215717315673828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, there wasn't a specific subject.\",\"start\":4491621,\"end\":4493808,\"confidence\":0.72900562999999996005584534941590391099452972412109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, you would sit in a room and they would try and talk to you about geography, then history and maths, but you just wouldn't listen.\",\"start\":4494275,\"end\":4500043,\"confidence\":0.6889846299999999867935684960684739053249359130859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And so they wouldn't force the fact.\",\"start\":4500187,\"end\":4501279,\"confidence\":0.75760656999999997918138205932336859405040740966796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, you just done what you wanted to do.\",\"start\":4501873,\"end\":4503784,\"confidence\":0.746524500000000035271341403131373226642608642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You would sit, you would Skive, you would talk, you would do nothing.\",\"start\":4504041,\"end\":4507477,\"confidence\":0.56670480000000000853077608553576283156871795654296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And Mr Richard Garrie, did you say he was the boarding officer?\",\"start\":4507975,\"end\":4511347,\"confidence\":0.86740636999999998213439766914234496653079986572265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He was the housemaster.\",\"start\":4511812,\"end\":4512567,\"confidence\":0.77285360000000002944631205537007190287113189697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Housemaster, that's it.\",\"start\":4512872,\"end\":4513739,\"confidence\":0.70552840000000005549196657739230431616306304931640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Sorry about that.\",\"start\":4513883,\"end\":4514799,\"confidence\":0.6856411000000000033338665161863900721073150634765625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's okay.\",\"start\":4515023,\"end\":4515441,\"confidence\":0.73359823000000001780307457011076621711254119873046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So I've got Mr Richard Garrie, Mr Richard Aker, Mike as well.\",\"start\":4516886,\"end\":4522314,\"confidence\":0.87373650000000002702194024095661006867885589599609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What was the teacher called?\",\"start\":4522771,\"end\":4523685,\"confidence\":0.82405304999999995363424432071042247116565704345703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Mr Thornburn?\",\"start\":4523734,\"end\":4525644,\"confidence\":0.82325060000000005455689233713201247155666351318359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He was the head teacher.\",\"start\":4525872,\"end\":4526606,\"confidence\":0.80189513999999995075285141865606419742107391357421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Thornburn, or the Beak.\",\"start\":4526768,\"end\":4528555,\"confidence\":0.7907444999999999613038426105049438774585723876953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Thornburn, he was the headmaster at Glendrick?\",\"start\":4529529,\"end\":4532783,\"confidence\":0.91101430000000005460236707222065888345241546630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, the Beak was his nickname.\",\"start\":4532831,\"end\":4538733,\"confidence\":0.80732053999999997540015783670241944491863250732421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, so we got McGarrie, Mr Aker, Mike, Mr Thornburn, quotation marks, the Beak, and he was the headmaster.\",\"start\":4539119,\"end\":4547185,\"confidence\":0.86179894000000001330619170403224416077136993408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And was there anyone else who you named?\",\"start\":4547266,\"end\":4548835,\"confidence\":0.87475749999999996564525872599915601313114166259765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Not really.\",\"start\":4550121,\"end\":4550669,\"confidence\":0.5598528000000000393043819713057018816471099853515625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"No, that's perfectly fine, no problem.\",\"start\":4550976,\"end\":4552686,\"confidence\":0.71063226000000001558731810291646979749202728271484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Um, the next question is, were other children affected and did you witness abuse or harm to anyone else?\",\"start\":4553556,\"end\":4558638,\"confidence\":0.5974481000000000374683395421016030013561248779296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, everybody was there, especially Landry Muir.\",\"start\":4559205,\"end\":4561326,\"confidence\":0.68899184000000002203734084105235524475574493408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, yeah, whoever was in my dorm at the time.\",\"start\":4561877,\"end\":4564549,\"confidence\":0.7609278600000000114533804662642069160938262939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, they're all\\u2014 nobody missed out.\",\"start\":4564809,\"end\":4567157,\"confidence\":0.51237845000000004080931148564559407532215118408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Nobody missed out.\",\"start\":4576620,\"end\":4580846,\"confidence\":0.54642409999999996816910652341903187334537506103515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"A few years ago, I actually found a Facebook page that had been put up, and I wrote some really nasty things on it.\",\"start\":4581730,\"end\":4591270,\"confidence\":0.9253021500000000454377868663868866860866546630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4591801,\"end\":4591946,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And they're still there, still there.\",\"start\":4592671,\"end\":4594088,\"confidence\":0.77188829999999997166781895430176518857479095458984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I mean, that was done years ago, and there's a lot of nasty stuff on there as well from other, other people.\",\"start\":4594136,\"end\":4599259,\"confidence\":0.9177745600000000170126668308512307703495025634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm not gonna\\u2014 again, that's not my business to discuss.\",\"start\":4599357,\"end\":4600993,\"confidence\":0.5542759299999999722530219514737837016582489013671875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Thanks.\",\"start\":4601073,\"end\":4601217,\"confidence\":0.6283754999999999757420710011501796543598175048828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"No problem, that's perfectly fine.\",\"start\":4602292,\"end\":4603848,\"confidence\":0.80580806999999998740946693942532874643802642822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And why do you believe staff or the institution know or should have known what was happening?\",\"start\":4604667,\"end\":4611068,\"confidence\":0.5041021999999999447794607476680539548397064208984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, they're adults.\",\"start\":4611982,\"end\":4613507,\"confidence\":0.63223830000000003082050170633010566234588623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, I'm a father, I'm a grandfather myself, and I live for my children, my grandchildren, you know what I mean?\",\"start\":4614886,\"end\":4620133,\"confidence\":0.70016350000000004971667522113421000540256500244140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And regardless whether they're children or not, they're in a position of trust and a position of care to look after us in the field.\",\"start\":4620389,\"end\":4629009,\"confidence\":0.69456755999999997275295982035459019243717193603515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They dictated what way my life was going.\",\"start\":4629635,\"end\":4631612,\"confidence\":0.680906699999999975858600009814836084842681884765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Well, they were adults.\",\"start\":4652692,\"end\":4653430,\"confidence\":0.68442579999999997308890442582196556031703948974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They were in a position of care.\",\"start\":4653558,\"end\":4655594,\"confidence\":0.7588009000000000003893774191965349018573760986328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They was in control and dictated where my life was going.\",\"start\":4656059,\"end\":4658319,\"confidence\":0.7647548299999999965592678563552908599376678466796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They had a duty of care and they failed.\",\"start\":4658383,\"end\":4659794,\"confidence\":0.85527830000000004684324039772036485373973846435546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They failed.\",\"start\":4660611,\"end\":4661172,\"confidence\":0.89968269999999994634976019369787536561489105224609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, big time.\",\"start\":4661750,\"end\":4662279,\"confidence\":0.56827324999999995203125990883563645184040069580078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, no problem.\",\"start\":4663032,\"end\":4665340,\"confidence\":0.57628869999999998707806980746681801974773406982421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Were complaints discouraged, ignored, or punished?\",\"start\":4665517,\"end\":4667889,\"confidence\":0.527226399999999983947418513707816600799560546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Were you moved, threatened, or disbelieved?\",\"start\":4668242,\"end\":4670166,\"confidence\":0.60085200000000005271516556604183278977870941162109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Disbelieved.\",\"start\":4671031,\"end\":4672811,\"confidence\":0.8769811400000000478627271149889566004276275634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I never really told many people about it.\",\"start\":4673692,\"end\":4677524,\"confidence\":0.72154689999999999105995129866641946136951446533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, because of the\\u2014 because you\\u2014 because as I said to everyone, it was accepted, it was normal, it was life, it just happened, you know what I mean?\",\"start\":4678600,\"end\":4686860,\"confidence\":0.60889680000000001580673369971918873488903045654296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I mean, what are you meant to do?\",\"start\":4687930,\"end\":4689690,\"confidence\":0.7845503000000000337621486323769204318523406982421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You can't fight the system, you just can't do it no matter how hard you try as a 13-year-old.\",\"start\":4689690,\"end\":4694360,\"confidence\":0.9175541000000000391167986890650354325771331787109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I mean, who would believe me even if I did try?\",\"start\":4695230,\"end\":4698900,\"confidence\":0.5057430000000000536175548404571600258350372314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Nobody.\",\"start\":4698930,\"end\":4700670,\"confidence\":0.4942234500000000085861984189250506460666656494140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I couldn't speak to anybody.\",\"start\":4700670,\"end\":4701810,\"confidence\":0.7599907500000000482032191939651966094970703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I never see my parents.\",\"start\":4701810,\"end\":4702940,\"confidence\":0.875754600000000049675463742460124194622039794921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"They just stopped me seeing them at the I've seen them periodically, but you can't go in and say to your mum, I was giving somebody a masturbating in somebody's office, can you?\",\"start\":4703030,\"end\":4710316,\"confidence\":0.66859864999999996104662614015978761017322540283203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know what I mean?\",\"start\":4710381,\"end\":4710803,\"confidence\":0.67174845999999999168750264288973994553089141845703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You just can't do that.\",\"start\":4711047,\"end\":4711891,\"confidence\":0.857691940000000041521843741065822541713714599609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Even when I did go to the police, they said, don't be silly, you encouraged it.\",\"start\":4714062,\"end\":4717022,\"confidence\":0.48007973999999997705145915460889227688312530517578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I mean, I thought, wait a minute.\",\"start\":4717349,\"end\":4718510,\"confidence\":0.59700779999999997738058254981297068297863006591796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"C\",\"text\":\"Sleep problems.\",\"start\":4734284,\"end\":4738193,\"confidence\":0.71578839999999999132995753825525753200054168701171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And then finally, have you ever reported the abuse to the police, an inquiry, a professional, or an authority?\",\"start\":4738884,\"end\":4746412,\"confidence\":0.58675224000000003599097908590920269489288330078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, reported to the police.\",\"start\":4746768,\"end\":4747835,\"confidence\":0.489114729999999997556159314626711420714855194091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4747899,\"end\":4748061,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yep.\",\"start\":4748368,\"end\":4748465,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I know you've already stated this before, so it is a bit tedious, but what happened when you reported this to the police?\",\"start\":4749742,\"end\":4754458,\"confidence\":0.6721439399999999952939333525137044489383697509765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I was I was\\u2014 because I was known to the police then, it was a few years, and I was turning into a criminal, I wasn't believed.\",\"start\":4754622,\"end\":4762408,\"confidence\":0.70009770000000004497309191719978116452693939208984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was told that I had encouraged it.\",\"start\":4762827,\"end\":4764342,\"confidence\":0.6445155000000000189430693353642709553241729736328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"C\",\"text\":\"The kind of, if you went on holiday, sometimes you might struggle with somewhere you don't know.\",\"start\":4767000,\"end\":4770768,\"confidence\":0.55953039999999998332924633359652943909168243408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You were told what?\",\"start\":4773159,\"end\":4773887,\"confidence\":0.62072629999999995309423184153274632990360260009765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Sorry?\",\"start\":4774211,\"end\":4774437,\"confidence\":0.52763959999999998640163312302320264279842376708984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"That I had encouraged the situation, I had encouraged the abuse, the sexual abuse.\",\"start\":4775263,\"end\":4778776,\"confidence\":0.85987230000000003382609747859532944858074188232421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I must be gay.\",\"start\":4780541,\"end\":4781350,\"confidence\":0.88752660000000005435794037111918441951274871826171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The exact words of the officer.\",\"start\":4781986,\"end\":4783232,\"confidence\":0.6770013599999999964751395964412949979305267333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Okay, and is that still an ongoing thing?\",\"start\":4786440,\"end\":4788933,\"confidence\":0.87982665999999998263092493289150297641754150390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Okay, and when did that happen and how long did it happen for?\",\"start\":4791388,\"end\":4794606,\"confidence\":0.86063389999999995172430544698727317154407501220703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So the next is just movement between placements and leaving care.\",\"start\":4800179,\"end\":4802941,\"confidence\":0.83184190000000002296332013429491780698299407958984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Why did you move between placements and were the reasons ever explained?\",\"start\":4803426,\"end\":4806236,\"confidence\":0.827415400000000023084112399374134838581085205078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":4806979,\"end\":4807140,\"confidence\":0.493618669999999981623517442130832932889461517333984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Never, no, no.\",\"start\":4807402,\"end\":4808451,\"confidence\":0.453288899999999994605559550109319388866424560546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I moved obviously from the first one because I absconded because of the serious abuse.\",\"start\":4808613,\"end\":4813260,\"confidence\":0.800822600000000051068127504549920558929443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Second one was a result of abscondance, the first one.\",\"start\":4813938,\"end\":4817055,\"confidence\":0.6083720299999999525653038290329277515411376953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And the third one was, um, a partner wasn't ready to be integrated back into society.\",\"start\":4817412,\"end\":4821606,\"confidence\":0.6797814399999999590562538287485949695110321044921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Yeah, so I can understand that there would have been a struggle.\",\"start\":4823250,\"end\":4825916,\"confidence\":0.5491441999999999712400722273741848766803741455078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"How has what you went through affected relationships, parenting, friendships, Yeah, you give them the life that you wanted.\",\"start\":4828410,\"end\":4846753,\"confidence\":0.74389530000000003706617235366138629615306854248046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So no, never.\",\"start\":4852949,\"end\":4853788,\"confidence\":0.491146479999999996390869227980147115886211395263671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I moved as I was, as I absconded due to serious abuse.\",\"start\":4853917,\"end\":4857160,\"confidence\":0.67582100000000000505906427861191332340240478515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Second was a result So it'll be expounding from the first and final setting I was deemed to, uh, I was deemed not fit to enter society.\",\"start\":4857886,\"end\":4864193,\"confidence\":0.6932226999999999694779262426891364157199859619140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Correct.\",\"start\":4864803,\"end\":4865878,\"confidence\":0.58715682999999996294349102754495106637477874755859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yep.\",\"start\":4867049,\"end\":4867289,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Did you run away, refuse to return, or ask to be moved?\",\"start\":4867867,\"end\":4871284,\"confidence\":0.6558694000000000468020289190462790429592132568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You couldn't refuse.\",\"start\":4872103,\"end\":4872809,\"confidence\":0.56355169999999998875495066386065445840358734130859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There wasn't an option.\",\"start\":4874269,\"end\":4875456,\"confidence\":0.59670959999999995115871342932223342359066009521484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"What about friendship?\",\"start\":4875809,\"end\":4877397,\"confidence\":0.86627423999999997317189581735874526202678680419921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Has it affected any friendship or your ability to maintain friendship?\",\"start\":4877975,\"end\":4881520,\"confidence\":0.73172369999999997691730868609738536179065704345703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, the staff at Liverpool let me physically hitchhike home to Edinburgh, which is 60 miles, in different people's cars.\",\"start\":4881681,\"end\":4888634,\"confidence\":0.68251609999999995892494553118012845516204833984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They knew that was happening as a 13-year-old.\",\"start\":4889085,\"end\":4891923,\"confidence\":0.55162566999999995687176124192774295806884765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Do you say 60 miles?\",\"start\":4892665,\"end\":4893661,\"confidence\":0.87096923999999997789700501016341149806976318359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, 60 miles from that.\",\"start\":4894494,\"end\":4895360,\"confidence\":0.78455969999999997099848769721575081348419189453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was 60 miles from my parents.\",\"start\":4895409,\"end\":4896487,\"confidence\":0.5339628499999999888814272708259522914886474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":4896536,\"end\":4897059,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So I just put, you couldn't refuse, that was never an option.\",\"start\":4913065,\"end\":4915047,\"confidence\":0.660850640000000044693706513498909771442413330078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The staff at Lendrick left me\\u2014 let me hitchhike 60 miles to my parents' house, getting rides from strangers, and they not only knew but encouraged me to do so.\",\"start\":4915144,\"end\":4924668,\"confidence\":0.57627963999999998190304495437885634601116180419921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yep, if you don't\\u2014 if you're not happy, just bugger off again.\",\"start\":4925232,\"end\":4927470,\"confidence\":0.90075139999999997986179778308724053204059600830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I did.\",\"start\":4928050,\"end\":4930224,\"confidence\":0.654018760000000032306388675351627171039581298828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then finally for this section, when and what age did you leave care?\",\"start\":4930546,\"end\":4934704,\"confidence\":0.88589039999999996677360059038619510829448699951171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"16.\",\"start\":4935922,\"end\":4936371,\"confidence\":0.54981519999999994841033412740216590464115142822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And what was your circumstances afterwards?\",\"start\":4937765,\"end\":4939784,\"confidence\":0.84132403000000000048430592869408428668975830078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Um, for the first 4 years, my\\u2014 from 16 to 20, uh, I was a criminal.\",\"start\":4940873,\"end\":4947588,\"confidence\":0.5589058000000000081541884355829097330570220947265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4948197,\"end\":4948437,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Um, I was even breaking in, um, doing everything I shouldn't be doing.\",\"start\":4949222,\"end\":4957042,\"confidence\":0.69236463000000003642497858891147188842296600341796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Take no pride in it now whatsoever.\",\"start\":4957955,\"end\":4959830,\"confidence\":0.57694166999999996203740693090367130935192108154296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Um, I got an 8-week prison sentence in Edinburgh.\",\"start\":4961000,\"end\":4965114,\"confidence\":0.68626540000000002539337629059446044266223907470703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"One second.\",\"start\":4965324,\"end\":4965742,\"confidence\":0.64591235000000002397513299001730047166347503662109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Sorry.\",\"start\":4965967,\"end\":4966112,\"confidence\":0.5092127300000000023061375031829811632633209228515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, don't apologise, um, Richard.\",\"start\":4966562,\"end\":4968525,\"confidence\":0.64307535000000004554721044769394211471080780029296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"C\",\"text\":\"Yeah, absolutely.\",\"start\":4969830,\"end\":4970611,\"confidence\":0.50143020000000004809947995454422198235988616943359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Just something that would remind you.\",\"start\":4970921,\"end\":4972240,\"confidence\":0.78003436000000003769372369788470678031444549560546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":4980157,\"end\":4980238,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Do you say 6 or 8 weeks?\",\"start\":4980898,\"end\":4983007,\"confidence\":0.9202760500000000121190169011242687702178955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"8 weeks.\",\"start\":4983152,\"end\":4983474,\"confidence\":0.72502034999999998010622448418871499598026275634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"8 weeks prison sentence.\",\"start\":4983796,\"end\":4984778,\"confidence\":0.5217277399999999953905671645770780742168426513671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"How was it affected?\",\"start\":4984843,\"end\":4985583,\"confidence\":0.76776104999999994493720123500679619610309600830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You were in Edinburgh?\",\"start\":4985631,\"end\":4987274,\"confidence\":0.88494163999999997383127947614411823451519012451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"In Edinburgh and And what was it, what caused you to be placed into the adult prison?\",\"start\":4987338,\"end\":4995561,\"confidence\":0.71809570000000000344897443937952630221843719482421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Breaking in the house.\",\"start\":4996320,\"end\":4997031,\"confidence\":0.6697368999999999683581108911312185227870941162109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's perfectly fine.\",\"start\":5001550,\"end\":5002514,\"confidence\":0.64607449999999999601385525238583795726299285888671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So now it's just gonna go into the impact of your life.\",\"start\":5005062,\"end\":5007012,\"confidence\":0.77437484000000000872176997290807776153087615966796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"This may be a bit more of a distressing part, but after that we'll just be flying through.\",\"start\":5007060,\"end\":5012733,\"confidence\":0.54683450000000000112976294985855929553508758544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We should probably be done in the next 15 minutes or so.\",\"start\":5012798,\"end\":5014882,\"confidence\":0.71271640000000002768132389974198304116725921630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yep.\",\"start\":5015042,\"end\":5015203,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So this is the impact on your life, what the care setting has done.\",\"start\":5015380,\"end\":5019637,\"confidence\":0.7385925700000000038158987081260420382022857666015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So how did this experience affect you at the time?\",\"start\":5020023,\"end\":5022529,\"confidence\":0.82205019999999995317097045699483714997768402099609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So try to think about obviously your thoughts and feelings in relation to your safety, your trust, confidence, sleep, behaviour, education, relationships, and also your ability to speak up.\",\"start\":5022995,\"end\":5033832,\"confidence\":0.8113274600000000003063860276597552001476287841796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, as I say, I spiralled.\",\"start\":5036890,\"end\":5038624,\"confidence\":0.5697946000000000399410282625467516481876373291015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The only way out I could see was rebelling.\",\"start\":5039273,\"end\":5041348,\"confidence\":0.70500993999999994610305975584196858108043670654296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was free, you know what I mean?\",\"start\":5042455,\"end\":5043837,\"confidence\":0.64433339999999994507362544027273543179035186767578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was free from that system.\",\"start\":5043885,\"end\":5045042,\"confidence\":0.73080000000000000515143483426072634756565093994140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And instead of building my life and doing the right channel, I chose the wrong one because of the anger and the hatred and the hurt and deceit that I had in me.\",\"start\":5045733,\"end\":5060356,\"confidence\":0.9456066499999999930281546767218969762325286865234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I couldn't speak to anybody.\",\"start\":5061577,\"end\":5062750,\"confidence\":0.7599907500000000482032191939651966094970703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I had nobody to speak to.\",\"start\":5063650,\"end\":5065658,\"confidence\":0.74707489999999998619983898606733419001102447509765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, I was pretty much discharged from social services overnight.\",\"start\":5068268,\"end\":5073052,\"confidence\":0.73187539999999995377066852597636170685291290283203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, one second, one second.\",\"start\":5074730,\"end\":5078519,\"confidence\":0.65795462999999998476852169915218837559223175048828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So you've got a\\u2014 well, I spiralled.\",\"start\":5087012,\"end\":5090707,\"confidence\":0.76291180000000002880966576412902213633060455322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The only way I, um, the only way I saw was rebellion.\",\"start\":5090756,\"end\":5093502,\"confidence\":0.71885186000000000916543285711668431758880615234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was free this way.\",\"start\":5093632,\"end\":5094523,\"confidence\":0.68327720000000002897877493523992598056793212890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Instead of building my life and choosing the right channel, I chose the wrong path due to anger, hatred, and deceit.\",\"start\":5094620,\"end\":5100339,\"confidence\":0.96249260000000003145714799757115542888641357421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was essentially discharged overnight.\",\"start\":5100761,\"end\":5102974,\"confidence\":0.8207389000000000489620788357569836080074310302734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yep, just 3 years of my life, then all of a sudden that's it, you're free to go.\",\"start\":5103602,\"end\":5107611,\"confidence\":0.546647600000000011277734301984310150146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, no explanation, no nothing.\",\"start\":5111061,\"end\":5113483,\"confidence\":0.482019130000000017854944189821253530681133270263671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And how would you say this has affected your sleep, your behaviour, and your future relationships and ability to speak up?\",\"start\":5127101,\"end\":5135691,\"confidence\":0.5589494999999999880202494750847108662128448486328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"For the first probably 20 years after that, it's horrendous.\",\"start\":5136093,\"end\":5140107,\"confidence\":0.87353490000000000303970182358170859515666961669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I had them\\u2014 I was sleeping with different women.\",\"start\":5140573,\"end\":5143447,\"confidence\":0.76669810000000004901465899820323102176189422607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I've got 3 or 4 children that I have nothing to do with.\",\"start\":5143784,\"end\":5148188,\"confidence\":0.66227950000000002095390527756535448133945465087890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"You know what I mean?\",\"start\":5148496,\"end\":5152174,\"confidence\":0.67174845999999999168750264288973994553089141845703125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"C\",\"text\":\"Yeah, absolutely.\",\"start\":5152223,\"end\":5153160,\"confidence\":0.50143020000000004809947995454422198235988616943359375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"C\",\"text\":\"Yes.\",\"start\":5155922,\"end\":5157327,\"confidence\":0.461038950000000002926725528595852665603160858154296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Have you received counselling, therapy, mental health?\",\"start\":5157634,\"end\":5159944,\"confidence\":0.79699372999999995581532630239962600171566009521484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"My family disowned me.\",\"start\":5160057,\"end\":5161491,\"confidence\":0.9287125499999999700406760894111357629299163818359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":5162457,\"end\":5163309,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And I was, I was just a rebel.\",\"start\":5165369,\"end\":5166753,\"confidence\":0.7458270000000000177209358298568986356258392333984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I was on a destruction mode.\",\"start\":5167686,\"end\":5170620,\"confidence\":0.6852310299999999632092340107192285358905792236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Do you not believe it?\",\"start\":5170734,\"end\":5171793,\"confidence\":0.5811747000000000440422809333540499210357666015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":5175564,\"end\":5175846,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"The first 20 years after this was horrendous.\",\"start\":5200734,\"end\":5202359,\"confidence\":0.932956340000000050594053391250781714916229248046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I was sleeping with numerous women.\",\"start\":5202488,\"end\":5203807,\"confidence\":0.5279891500000000181813675226294435560703277587890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I have 3 children that I don't have anything to do with.\",\"start\":5204257,\"end\":5206943,\"confidence\":0.687399740000000036843630368821322917938232421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"My family disowned me.\",\"start\":5207008,\"end\":5208053,\"confidence\":0.9287125499999999700406760894111357629299163818359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was just a rebel.\",\"start\":5208600,\"end\":5209243,\"confidence\":0.6788665000000000393498567063943482935428619384765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I was in destruction mode.\",\"start\":5209485,\"end\":5210530,\"confidence\":0.735536039999999946559228192199952900409698486328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You wouldn't have believed it.\",\"start\":5210867,\"end\":5212153,\"confidence\":0.50458217000000005203474984227796085178852081298828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Mm-hmm.\",\"start\":5212555,\"end\":5212941,\"confidence\":0.71720773000000004326892621975275687873363494873046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yep, yep, no problem.\",\"start\":5213182,\"end\":5215256,\"confidence\":0.8204681000000000334893002218450419604778289794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So the next question is, how has it affected your mental health?\",\"start\":5215690,\"end\":5217988,\"confidence\":0.64744360000000000798792143541504628956317901611328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Back in the day, you didn't have mental health.\",\"start\":5219930,\"end\":5221324,\"confidence\":0.8058897000000000421238155468017794191837310791015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"There was no such thing as mental health.\",\"start\":5222286,\"end\":5223657,\"confidence\":0.68435340000000000060254023992456495761871337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That's only\\u2014 that's a modern day.\",\"start\":5223738,\"end\":5225545,\"confidence\":0.78211419999999998164952330625965259969234466552734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So my mental health was me breaking in.\",\"start\":5226464,\"end\":5229207,\"confidence\":0.62201530000000004871907322012702934443950653076171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"My mental health was me sleeping with different women, cheating, lying, stealing.\",\"start\":5229368,\"end\":5233639,\"confidence\":0.9471454599999999945936224321485497057437896728515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That was my mental health.\",\"start\":5233833,\"end\":5234693,\"confidence\":0.701482060000000018362698028795421123504638671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Because if you ask anybody 40 years ago what mental health was, nobody could tell you.\",\"start\":5234871,\"end\":5239330,\"confidence\":0.51714355000000000739390770831960253417491912841796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Okay, I now know what I've done to my mental health.\",\"start\":5243353,\"end\":5246493,\"confidence\":0.80583649999999995561239529706654138863086700439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":5247082,\"end\":5247164,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So my mental health was stealing, break and entering, sleeping with numerous women.\",\"start\":5252192,\"end\":5256502,\"confidence\":0.88255300000000003191047426298609934747219085693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What else did you give an example for?\",\"start\":5256598,\"end\":5258553,\"confidence\":0.87590559999999995088870718973339535295963287353515625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Just doing what I wanted to do.\",\"start\":5259963,\"end\":5263168,\"confidence\":0.58518415999999995324998280921136029064655303955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, I couldn't\\u2014 I didn't care.\",\"start\":5263969,\"end\":5267831,\"confidence\":0.59797025000000003647215862656594254076480865478515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I mean, nobody could do any more to me than what had been done the previous 3 years.\",\"start\":5268392,\"end\":5272253,\"confidence\":0.50806033999999999917207560429233126342296600341796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"No.\",\"start\":5278082,\"end\":5278469,\"confidence\":0.493618669999999981623517442130832932889461517333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Could any sibling, former resident, relative, friend, partner, or professional provide a supporting statement for your application, or would you want them to?\",\"start\":5278727,\"end\":5288068,\"confidence\":0.909750040000000037565541788353584706783294677734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"You wouldn't.\",\"start\":5290611,\"end\":5290965,\"confidence\":0.51762450000000004290967581255245022475719451904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":5291609,\"end\":5292253,\"confidence\":0.58435179999999997679793750648968853056430816650390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"How has it affected your physical health?\",\"start\":5293525,\"end\":5295747,\"confidence\":0.7250748000000000192954985323012806475162506103515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Um, physically So like any alcohol or substance use?\",\"start\":5297530,\"end\":5303059,\"confidence\":0.706895700000000015705836631241254508495330810546875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"What were\\u2014 oh no, that's one thing I've been very strong about.\",\"start\":5303123,\"end\":5306685,\"confidence\":0.497975600000000018230394971396890468895435333251953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, I'll social drink now and again.\",\"start\":5306814,\"end\":5308980,\"confidence\":0.81274086000000000939991195991751737892627716064453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't\\u2014 I used to smoke at the time, but when I turned my life around, I stopped smoking.\",\"start\":5309157,\"end\":5313233,\"confidence\":0.6947761999999999549260110143222846090793609619140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And I refuse point blank to do any kind of drugs.\",\"start\":5313811,\"end\":5317390,\"confidence\":0.8910708400000000306562242258223704993724822998046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I've seen so much destruction with them in the care system.\",\"start\":5317823,\"end\":5320391,\"confidence\":0.9600241000000000468617145088501274585723876953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, I've got no substance use.\",\"start\":5321257,\"end\":5322669,\"confidence\":0.76337624000000003920973767890245653688907623291015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I only drink socially now.\",\"start\":5322782,\"end\":5323921,\"confidence\":0.66831004999999998883453145026578567922115325927734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Um, how would you describe your sleep?\",\"start\":5324948,\"end\":5327227,\"confidence\":0.85323672999999999877474010645528323948383331298828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Terrible.\",\"start\":5329212,\"end\":5330380,\"confidence\":0.91017110000000001068798383130342699587345123291015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"My doctor refuses to give me any more sleeping pills because of the addiction, and I'm now on\\u2014 actually, just give me a second, I'll tell you what they're called\\u2014 diazepam.\",\"start\":5330737,\"end\":5340730,\"confidence\":0.88095489999999998520507915600319392979145050048828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, one moment.\",\"start\":5341135,\"end\":5341994,\"confidence\":0.71732205000000004435634082256001420319080352783203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Just two seconds.\",\"start\":5343079,\"end\":5343613,\"confidence\":0.70001290000000004898339511782978661358356475830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I'm a tripplin'.\",\"start\":5357247,\"end\":5358607,\"confidence\":0.54197556000000002285332811879925429821014404296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm a tripplin'.\",\"start\":5358882,\"end\":5360308,\"confidence\":0.504225799999999946265916150878183543682098388671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm a tripplin' for my sleep.\",\"start\":5360761,\"end\":5361814,\"confidence\":0.55366104999999998792503674849285744130611419677734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But to be honest with you, I actually buy sleep pills on the black market.\",\"start\":5362591,\"end\":5366536,\"confidence\":0.63354429999999994915782508542179130017757415771484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, no problem.\",\"start\":5366954,\"end\":5367614,\"confidence\":0.57628869999999998707806980746681801974773406982421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Hold on.\",\"start\":5367679,\"end\":5367984,\"confidence\":0.64072359999999994872865727302269078791141510009765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Would you say this is due to it being a necessity?\",\"start\":5375903,\"end\":5378626,\"confidence\":0.8548062400000000504718400407000444829463958740234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, because my doctor won't give them anymore.\",\"start\":5379128,\"end\":5380408,\"confidence\":0.79703789999999996584989503389806486666202545166015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Because of the addiction.\",\"start\":5380613,\"end\":5381472,\"confidence\":0.7607481000000000381788822778617031872272491455078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But I've got\\u2014 I need to sleep, you know what I mean?\",\"start\":5381666,\"end\":5385443,\"confidence\":0.69717039999999996791046896760235540568828582763671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And it's all\\u2014 I'm a\\u2014 triptylene don't work.\",\"start\":5385637,\"end\":5387501,\"confidence\":0.826510700000000042564352042973041534423828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They calm me down, but they don't\\u2014 they don't make me sleep.\",\"start\":5388149,\"end\":5390870,\"confidence\":0.51004620000000000512585529577336274087429046630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The only thing that makes me sleep is Zopiclone.\",\"start\":5390937,\"end\":5392823,\"confidence\":0.547642469999999992325001585413701832294464111328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Zopiclone?\",\"start\":5394508,\"end\":5395104,\"confidence\":0.8483624499999999901689307080232538282871246337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":5395604,\"end\":5395846,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Do you know how that's spelled, by any chance?\",\"start\":5396748,\"end\":5397956,\"confidence\":0.8055643999999999582684040433377958834171295166015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Z-O-P-I\\u2014 yeah\\u2014 clone, C-L-O-N-E.\",\"start\":5398520,\"end\":5401629,\"confidence\":0.72224500000000002586375558166764676570892333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That's the only thing that helps with your sleep?\",\"start\":5406482,\"end\":5407837,\"confidence\":0.54609019999999997008188756808522157371044158935546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It's the only thing that'll put me asleep, yeah.\",\"start\":5408175,\"end\":5410174,\"confidence\":0.52573510000000001074482725016423501074314117431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And I know I'm addicted to them, I know that, but what's the options?\",\"start\":5410352,\"end\":5413415,\"confidence\":0.4846791599999999977654852045816369354724884033203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Yeah.\",\"start\":5415374,\"end\":5415697,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"And how are you feeling after discussing this on the phone?\",\"start\":5415858,\"end\":5418089,\"confidence\":0.82629690000000000082991391536779701709747314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Just give me one second, just while I just try and associate the\\u2014 not associate, sorry, just try and fix the punctuation and grab my real quick.\",\"start\":5426430,\"end\":5434953,\"confidence\":0.4996958400000000022345147954183630645275115966796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yep.\",\"start\":5437693,\"end\":5437919,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So, but no substance use.\",\"start\":5438161,\"end\":5439131,\"confidence\":0.693628130000000009403038347954861819744110107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I only drink socially now.\",\"start\":5439470,\"end\":5440536,\"confidence\":0.66831004999999998883453145026578567922115325927734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"My sleep is terrible.\",\"start\":5440617,\"end\":5441538,\"confidence\":0.95668640000000004786073759532882831990718841552734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"My doctor refuses to give me more sleeping pills as he's concerned about addiction.\",\"start\":5441587,\"end\":5444883,\"confidence\":0.878382400000000007622702469234354794025421142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm on diazepam, Amitriptyline.\",\"start\":5445384,\"end\":5447768,\"confidence\":0.82104944999999995847161926576518453657627105712890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I do buy sleeping pills on the black market.\",\"start\":5448125,\"end\":5449925,\"confidence\":0.59479519999999996837658500226098112761974334716796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"This is a necessity as my doctor won't provide me with the drugs.\",\"start\":5449974,\"end\":5452749,\"confidence\":0.48096850000000002101074869642616249620914459228515625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Zopiclone is the only thing that helps me with my sleep.\",\"start\":5453820,\"end\":5456693,\"confidence\":0.88296099999999999585753585051861591637134552001953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I know that I'm addicted, but what are my My options, by any chance, could you please just confirm for me what the milligrammes are for those?\",\"start\":5456823,\"end\":5463425,\"confidence\":0.73838689999999995716706280290964059531688690185546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, I think it's 7.5.\",\"start\":5464670,\"end\":5466612,\"confidence\":0.81808000000000002938094212368014268577098846435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It's obviously clone, I think.\",\"start\":5466887,\"end\":5468053,\"confidence\":0.6607971999999999734853872723761014640331268310546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't have them to hand with me.\",\"start\":5468101,\"end\":5469493,\"confidence\":0.54816383000000001857188181020319461822509765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm actually in a hotel room in Ireland at the moment on work.\",\"start\":5469979,\"end\":5472294,\"confidence\":0.8144423400000000423659685111488215625286102294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, the amitriptyline, I, I have, they're 10 milligrammes, but I take 2, so it's 20 milligrammes.\",\"start\":5473630,\"end\":5478748,\"confidence\":0.8701904400000000094905772130005061626434326171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And how many of the zopiclone do you take a day?\",\"start\":5480704,\"end\":5482628,\"confidence\":0.8652659700000000508879338667611591517925262451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Uh, 1.\",\"start\":5483678,\"end\":5484276,\"confidence\":0.69797600000000004083489102413295768201351165771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"One at night.\",\"start\":5485031,\"end\":5485551,\"confidence\":0.60228899999999996328625684327562339603900909423828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, um, and then the diazepam?\",\"start\":5491740,\"end\":5493462,\"confidence\":0.7973162499999999486277602045447565615177154541015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yep, I take one of them.\",\"start\":5494105,\"end\":5494894,\"confidence\":0.738674000000000052779114412260241806507110595703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think there's 5 milligrammes.\",\"start\":5494991,\"end\":5496165,\"confidence\":0.87014259999999998829167680014506913721561431884765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I've not got that in my hand either, like I said, in my bag in my car.\",\"start\":5496520,\"end\":5498805,\"confidence\":0.5922358599999999473340039912727661430835723876953125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"It's okay, don't worry about it.\",\"start\":5499320,\"end\":5500447,\"confidence\":0.6812833499999999542495743298786692321300506591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"One, one a day?\",\"start\":5500787,\"end\":5501854,\"confidence\":0.84241646999999997280639263408374972641468048095703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":5502307,\"end\":5502404,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And is that at night or just during the day?\",\"start\":5502889,\"end\":5504263,\"confidence\":0.8896775999999999573475406577927060425281524658203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"At night.\",\"start\":5504748,\"end\":5505072,\"confidence\":0.5613313300000000172218506122590042650699615478515625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Fantastic.\",\"start\":5507012,\"end\":5507756,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Um, how has it affected your relationship, parenting?\",\"start\":5509017,\"end\":5510986,\"confidence\":0.77827889999999999570690079053747467696666717529296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Friendships, intimacy, trust, or isolation?\",\"start\":5511560,\"end\":5513655,\"confidence\":0.873402299999999964796870699501596391201019287109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, um, since my children came along, the children I've been a father to, I mean, they've changed my life.\",\"start\":5514880,\"end\":5521340,\"confidence\":0.6511424999999999574384901279699988663196563720703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Um, you've no idea.\",\"start\":5526849,\"end\":5529749,\"confidence\":0.4870986999999999955690554998000152409076690673828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Sorry, say that one more time.\",\"start\":5530152,\"end\":5531054,\"confidence\":0.6012453399999999614777834722190164029598236083984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I mean, talk about being an overprotective father.\",\"start\":5531280,\"end\":5533390,\"confidence\":0.7717872999999999539255668423720635473728179931640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":5533712,\"end\":5533970,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Oh, you have no idea.\",\"start\":5534421,\"end\":5535335,\"confidence\":0.60787500000000005417888360170763917267322540283203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I have lots of problems.\",\"start\":5535402,\"end\":5536559,\"confidence\":0.91081756000000002604366500236210413277149200439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Idea.\",\"start\":5536827,\"end\":5537112,\"confidence\":0.63617610000000002212772187704103998839855194091796875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"And my children, my world.\",\"start\":5538183,\"end\":5541267,\"confidence\":0.56741965000000005314717554938397370278835296630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I see them on a daily basis.\",\"start\":5541493,\"end\":5542865,\"confidence\":0.75189289999999997515800487235537730157375335693359375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, for them, they're all doing well in life.\",\"start\":5543414,\"end\":5546676,\"confidence\":0.9052905399999999769278247185866348445415496826171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"My daughter's a paramedic.\",\"start\":5546805,\"end\":5547771,\"confidence\":0.811292649999999948562390272854827344417572021484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I mean, got 2 grandchildren, 2 on the way next year, and all full-time jobs, all got their own houses, done so well.\",\"start\":5548254,\"end\":5557977,\"confidence\":0.92031560000000001142694827649393118917942047119140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"And I, I thank myself for that.\",\"start\":5558107,\"end\":5560040,\"confidence\":0.9103269000000000499284169563907198607921600341796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Um, of course, my strict regime that I've developed because of my abuse.\",\"start\":5560933,\"end\":5566606,\"confidence\":0.6884276000000000284018142338027246296405792236328125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"So if anything, it's done some good.\",\"start\":5566671,\"end\":5569627,\"confidence\":0.86609630000000004113047680220915935933589935302734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It's made me treat my children the way that I should have been treated.\",\"start\":5570403,\"end\":5573750,\"confidence\":0.63566949999999999842970055397017858922481536865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Yeah.\",\"start\":5575400,\"end\":5575622,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Be honest with you.\",\"start\":5590262,\"end\":5590914,\"confidence\":0.7586816499999999852121845833607949316501617431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"I'm still\\u2014 I'm working on the system, and every now and then I have to ask Auntie what that means.\",\"start\":5590980,\"end\":5594795,\"confidence\":0.8733191000000000148162371260696090757846832275390625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"C\",\"text\":\"All right, Craig, well, you take care of yourself, and thank you again.\",\"start\":5597633,\"end\":5600311,\"confidence\":0.89557500000000000994759830064140260219573974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"All right, speak to you soon.\",\"start\":5602107,\"end\":5603074,\"confidence\":0.641490099999999952018470139591954648494720458984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Bye.\",\"start\":5610902,\"end\":5611032,\"confidence\":0.51374489999999994882529108508606441318988800048828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"But since I've become a father to my kids, they've changed my life.\",\"start\":5611939,\"end\":5614336,\"confidence\":0.55925440000000004037161716041737236082553863525390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Talk about being a A protective father.\",\"start\":5614693,\"end\":5616865,\"confidence\":0.72536140000000004501856665228842757642269134521484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You have no idea.\",\"start\":5616930,\"end\":5617668,\"confidence\":0.54936116999999995424985854697297327220439910888671875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"They are my world, the four of them.\",\"start\":5617748,\"end\":5619563,\"confidence\":0.96380454000000004288750687919673509895801544189453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They all work full-time.\",\"start\":5619739,\"end\":5620799,\"confidence\":0.64424099999999995258548324272851459681987762451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They have a house.\",\"start\":5620879,\"end\":5621457,\"confidence\":0.72576134999999997177155819372273981571197509765625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I gave myself a strict routine to stick to and I was able to provide myself with this.\",\"start\":5621586,\"end\":5625423,\"confidence\":0.749087999999999976097342369030229747295379638671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I wanted to treat my children the way I should and wanted to have been treated.\",\"start\":5625937,\"end\":5629438,\"confidence\":0.58532470000000003107487600573222152888774871826171875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"They are my world.\",\"start\":5629775,\"end\":5630674,\"confidence\":0.9496472000000000246444642471033148467540740966796875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yep, yep.\",\"start\":5631380,\"end\":5632071,\"confidence\":0.480176749999999985529797186245559714734554290771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And the next question: how has it affected education, work, confidence, opportunities, finances, housings, or day-to-day stability?\",\"start\":5633227,\"end\":5640196,\"confidence\":0.75762253999999995546232867127400822937488555908203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"My strong will has got me out of the shit in my teenage days.\",\"start\":5642065,\"end\":5647314,\"confidence\":0.510717450000000017240608940483070909976959228515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, I, I left when I turned 20, um, after I'd done my prison sentence.\",\"start\":5649040,\"end\":5655227,\"confidence\":0.7702354000000000144865452966769225895404815673828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I left Edinburgh.\",\"start\":5655453,\"end\":5656665,\"confidence\":0.73699429999999999107984649526770226657390594482421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Hold on, you left Edinburgh?\",\"start\":5658456,\"end\":5666865,\"confidence\":0.71361499999999999932498440102790482342243194580078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I left Endra.\",\"start\":5667602,\"end\":5668403,\"confidence\":0.68585470000000003931717174054938368499279022216796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I wanted to prove my family wrong because I was written off, you know.\",\"start\":5669124,\"end\":5673675,\"confidence\":0.69521195000000002295337253599427640438079833984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, I was a nobody.\",\"start\":5673756,\"end\":5674477,\"confidence\":0.50520609999999999129016714505269192159175872802734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I was going to die.\",\"start\":5674557,\"end\":5674925,\"confidence\":0.83637930000000004771010253534768708050251007080078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I was going to die crook and all this, you know.\",\"start\":5674973,\"end\":5677153,\"confidence\":0.6723169700000000137407596412231214344501495361328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I mean, and I just got to the stage when I was 20, I thought, fuck you.\",\"start\":5677201,\"end\":5682041,\"confidence\":0.884461500000000011567635738174431025981903076171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Excuse my language.\",\"start\":5682842,\"end\":5683787,\"confidence\":0.55734570000000005496332278198678977787494659423828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"No, it's okay.\",\"start\":5684204,\"end\":5684829,\"confidence\":0.5774936999999999986954435371444560587406158447265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I'm not going to be that person that you see I am.\",\"start\":5685470,\"end\":5688643,\"confidence\":0.48776859999999999661923766325344331562519073486328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And I see, I packed up and I left.\",\"start\":5690021,\"end\":5692200,\"confidence\":0.69021063999999998639367504438268952071666717529296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I left them with nothing but the clothes on my back.\",\"start\":5692441,\"end\":5695190,\"confidence\":0.63859220000000005423856919151148758828639984130859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I'm left with no qualifications whatsoever.\",\"start\":5704786,\"end\":5707345,\"confidence\":0.816517830000000000012505552149377763271331787109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So she put, my strong will has got me out of this shit from my teenage days.\",\"start\":5731024,\"end\":5733624,\"confidence\":0.5825194000000000205119476959225721657276153564453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"When I turned 20 after my prison sentence, I left Edinburgh.\",\"start\":5733673,\"end\":5736899,\"confidence\":0.81758779999999997567527998398873023688793182373046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I wanted to prove my family wrong.\",\"start\":5737284,\"end\":5738632,\"confidence\":0.54221474999999996757793496726662851870059967041015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It was like a fuck you.\",\"start\":5738889,\"end\":5739836,\"confidence\":0.95842079999999996164916638008435256779193878173828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I wasn't going to be the person everyone thought I was going to be.\",\"start\":5740189,\"end\":5742741,\"confidence\":0.5984397500000000480468997920979745686054229736328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I left with nothing but the clothes on my back.\",\"start\":5743142,\"end\":5744690,\"confidence\":0.68282940000000003077929022765601985156536102294921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I have no qualifications.\",\"start\":5744859,\"end\":5745435,\"confidence\":0.76997685000000004595932523443480022251605987548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And finally, are there triggers, places, smells, authority figures, institutions, or situations that you avoid?\",\"start\":5747548,\"end\":5755307,\"confidence\":0.58896523999999994547493997743004001677036285400390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Not really, because I've never\\u2014 I mean, I've never been near a care situation.\",\"start\":5758648,\"end\":5763949,\"confidence\":0.51510190000000000143387524076388217508792877197265625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"My children have always had great upbringing, great education, you know what I mean?\",\"start\":5764482,\"end\":5769054,\"confidence\":0.9339271000000000100271790870465338230133056640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I've been such a strict father, but for the right reasons.\",\"start\":5769394,\"end\":5772384,\"confidence\":0.58233725999999996769673771268571726977825164794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":5772881,\"end\":5773153,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And I've never been in that environment, and I've never had any social\\u2014 I mean, I would not allow a social worker near my door.\",\"start\":5773859,\"end\":5780466,\"confidence\":0.7584569500000000186190618478576652705669403076171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":5781075,\"end\":5781316,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You know, I mean, I have no trust, no faith in that profession.\",\"start\":5781396,\"end\":5785694,\"confidence\":0.90356975999999999960010654831421561539173126220703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And I actually have a friend whose wife's a social worker, and I will not associate with her in any way, shape, or form.\",\"start\":5785870,\"end\":5791804,\"confidence\":0.915499150000000039284486774704419076442718505859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And that's wrong.\",\"start\":5792702,\"end\":5793231,\"confidence\":0.89090239999999998321555949587491340935230255126953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"That's wrong for me to do so.\",\"start\":5793744,\"end\":5794931,\"confidence\":0.93499315000000005060343255536281503736972808837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And But it's a\\u2014 [Speaker:MR RICHARD GARRIE] Sorry.\",\"start\":5796294,\"end\":5799395,\"confidence\":0.5557056700000000404315869673155248165130615234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"[Speaker:SCOUSE] It's okay to apologise.\",\"start\":5799395,\"end\":5800882,\"confidence\":0.67810559999999997504716020557680167257785797119140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So I just got, um, not really, so I've never\\u2014 sorry, not really, as I have never been near a care situation with my kids.\",\"start\":5826847,\"end\":5834314,\"confidence\":0.64837277000000004267832309778896160423755645751953125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"They've had a great upbringing and education.\",\"start\":5834635,\"end\":5836321,\"confidence\":0.9091279500000000179937842403887771070003509521484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I was a strict parent but for all the right reasons.\",\"start\":5836385,\"end\":5838938,\"confidence\":0.6813282000000000504513764099101535975933074951171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I do not trust social workers.\",\"start\":5839436,\"end\":5840720,\"confidence\":0.9628910999999999997811528373858891427516937255859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I will not let them near my doorstep.\",\"start\":5840816,\"end\":5842406,\"confidence\":0.7003693600000000518690512762987054884433746337890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I have a friend who is a social worker and I will not associate myself with them.\",\"start\":5842807,\"end\":5846372,\"confidence\":0.92376303999999997973446852483903057873249053955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So my friend's wife she's a social worker.\",\"start\":5846436,\"end\":5849807,\"confidence\":0.85021347000000002669395371412974782288074493408203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And I know it's wrong, but it's the whole stigma, the word social worker, you know what I mean?\",\"start\":5850193,\"end\":5857078,\"confidence\":0.84798779999999995826698295786627568304538726806640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":5857415,\"end\":5857463,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And I've seen the destruction and chaos they've caused in many people's lives.\",\"start\":5857511,\"end\":5861572,\"confidence\":0.95923393999999995163108224005554802715778350830078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I mean, I've looked at all these child abuse cases and Orkney and things that have happened, and the social workers have been to blame.\",\"start\":5861716,\"end\":5867976,\"confidence\":0.85277709999999995460484569775871932506561279296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"That's by the by, but what they've did to me personally, you know what I mean, Yeah, they can fuck off as far as I'm concerned.\",\"start\":5868666,\"end\":5876548,\"confidence\":0.8004772700000000185127646545879542827606201171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"The whole system is dead and buried and will never be resurrected in my life.\",\"start\":5876692,\"end\":5881879,\"confidence\":0.972523699999999990950527717359364032745361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Never.\",\"start\":5882296,\"end\":5882633,\"confidence\":0.43164802000000002113466734954272396862506866455078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Can you just clarify something for me?\",\"start\":5909970,\"end\":5911534,\"confidence\":0.80843096999999997098740323053789325058460235595703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You just stated that\\u2014 oh, hold on.\",\"start\":5912856,\"end\":5914533,\"confidence\":0.61161060000000000425046664531691931188106536865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You said something then about like, um, if it's up to you, like about resurrecting something.\",\"start\":5918620,\"end\":5924478,\"confidence\":0.916661139999999985406020641676150262355804443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Um, in relation to social work and social workers, what was that again?\",\"start\":5926560,\"end\":5930076,\"confidence\":0.77527639999999997666435547216678969562053680419921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you just repeat it?\",\"start\":5930124,\"end\":5930866,\"confidence\":0.7163189599999999490620439246413297951221466064453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The only thing that's resurrected now is to speak to you about it.\",\"start\":5932243,\"end\":5934723,\"confidence\":0.8513058399999999803497985340072773396968841552734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, okay.\",\"start\":5934853,\"end\":5935404,\"confidence\":0.5817293500000000339156258633011020720005035400390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Sorry, it would, it would be buried, gone.\",\"start\":5936765,\"end\":5939650,\"confidence\":0.6193138400000000043377212932682596147060394287109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But I mean, you can probably hear from my tone, I'm getting so angry.\",\"start\":5941570,\"end\":5944120,\"confidence\":0.85523409999999999708819586885510943830013275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, just thinking about these people and what they've done, you know what I mean?\",\"start\":5944509,\"end\":5949366,\"confidence\":0.5142421999999999826513885636813938617706298828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So many children have been scarred by this.\",\"start\":5951500,\"end\":5954792,\"confidence\":0.9616915999999999797864802530966699123382568359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"When I say I've lost a friend through this\\u2014 yeah, I do apologise.\",\"start\":5954872,\"end\":5960395,\"confidence\":0.738547150000000041103476178250275552272796630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"My condolences.\",\"start\":5960508,\"end\":5961150,\"confidence\":0.5363594000000000416861212215735577046871185302734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, listen, that's years and years ago, but again, it's the life that could have been saved.\",\"start\":5961535,\"end\":5965245,\"confidence\":0.5159171000000000173457692653755657374858856201171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, of course.\",\"start\":5965790,\"end\":5966481,\"confidence\":0.5765856499999999495997826670645736157894134521484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Hold on, I'm just finishing up the punctuation and grammar on this and I'll read it back to you just to make sure everything's right.\",\"start\":6004804,\"end\":6012084,\"confidence\":0.77643114000000001961865336852497421205043792724609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Just because we've gone over like quite a bit of the time period, so like I probably will lose the transcript on this.\",\"start\":6012581,\"end\":6017536,\"confidence\":0.6115093000000000333926664097816683351993560791015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So I just want to make sure everything is crystal clear.\",\"start\":6017601,\"end\":6019733,\"confidence\":0.50402959999999996654196365852840244770050048828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So I just put, not really, as I've never been in a care situation with my kids.\",\"start\":6020150,\"end\":6023470,\"confidence\":0.57592790000000004813074383491766639053821563720703125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"They had a great upbringing and education.\",\"start\":6023983,\"end\":6025539,\"confidence\":0.92426379999999996872617202825495041906833648681640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I was a strict parent, but for all the right reasons.\",\"start\":6025587,\"end\":6027639,\"confidence\":0.710311059999999994118979884660802781581878662109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I do not trust social workers.\",\"start\":6028153,\"end\":6029294,\"confidence\":0.9628910999999999997811528373858891427516937255859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I will not let them near my doorstep.\",\"start\":6029342,\"end\":6030803,\"confidence\":0.7003693600000000518690512762987054884433746337890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I had a friend whose wife is a social worker and I will not associate myself with them.\",\"start\":6031189,\"end\":6034739,\"confidence\":0.9135644400000000331374394590966403484344482421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I know it's wrong, but it's the whole stigma of the word social worker.\",\"start\":6035140,\"end\":6037967,\"confidence\":0.89779050000000004683187171394820325076580047607421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I've seen firsthand the effects that they've had on people's lives in regards to what's happened to me and the social workers' involvement.\",\"start\":6038417,\"end\":6044456,\"confidence\":0.5578914999999999846380660528666339814662933349609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They can all fuck off for as I'm concerned.\",\"start\":6044761,\"end\":6046721,\"confidence\":0.92365019999999997679651642101816833019256591796875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"The only time it is resurrected in my life is speaking to you today.\",\"start\":6047106,\"end\":6050785,\"confidence\":0.50608087000000001598465360075351782143115997314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I have buried this.\",\"start\":6051283,\"end\":6052021,\"confidence\":0.5157907600000000147844048115075565874576568603515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I'm angry with what has happened.\",\"start\":6052102,\"end\":6053515,\"confidence\":0.9741428500000000045844217311241663992404937744140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"To not only me but every other child.\",\"start\":6053612,\"end\":6055800,\"confidence\":0.72028879999999995131787500213249586522579193115234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I lost a friend because of this.\",\"start\":6056251,\"end\":6057361,\"confidence\":0.92253923000000004339682391218957491219043731689453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was a long time ago, but this is a life that could have been saved.\",\"start\":6057474,\"end\":6060499,\"confidence\":0.52728529999999995681037034955807030200958251953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yep.\",\"start\":6062076,\"end\":6062141,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then finally, in relation to the impact of your life, what impact has this had on your life overall, and what do you think may have been different if it had not happened?\",\"start\":6062254,\"end\":6070635,\"confidence\":0.8348082999999999476159473488223738968372344970703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What could have been different?\",\"start\":6072280,\"end\":6073113,\"confidence\":0.8327099700000000215283080251538194715976715087890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Well, hopefully nothing could have been different because I love the life I've got now.\",\"start\":6074820,\"end\":6079053,\"confidence\":0.96135724000000000177834635906037874519824981689453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But I could have left.\",\"start\":6082177,\"end\":6082848,\"confidence\":0.6892146500000000397534449803060851991176605224609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I could have been deprived of an education, and that's so important.\",\"start\":6082897,\"end\":6090541,\"confidence\":0.462393459999999978382589915781863965094089508056640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"But because of my strong will, I mean, I've got a cracking job.\",\"start\":6093600,\"end\":6097295,\"confidence\":0.89272505000000001995630327655817382037639617919921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm in a senior management role now.\",\"start\":6097343,\"end\":6098796,\"confidence\":0.88055859999999996912123378933756612241268157958984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm on 80 grand a year, you know what I mean?\",\"start\":6099118,\"end\":6101991,\"confidence\":0.71046609999999998930064748492441140115261077880859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's fantastic.\",\"start\":6102104,\"end\":6102814,\"confidence\":0.97070369999999994714556805774918757379055023193359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I own my house, I've got cracking cars, and I don't want for nothing, and this is not about money, not about money at all.\",\"start\":6103139,\"end\":6110063,\"confidence\":0.45346140000000001446522901460411958396434783935546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":6110402,\"end\":6110611,\"confidence\":0.493618669999999981623517442130832932889461517333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But that's what the care system has done for me.\",\"start\":6111659,\"end\":6113223,\"confidence\":0.6636784000000000016683543435647152364253997802734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's me that's done that for me, and only me.\",\"start\":6113352,\"end\":6116513,\"confidence\":0.61516654000000003943426918340264819562435150146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That was the path I took when I turned 20, when I left Edinburgh, and I've done it mainly to prove my family wrong.\",\"start\":6117787,\"end\":6126333,\"confidence\":0.58834140000000001435864760424010455608367919921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's actually astounding how much spite can be such a motivating factor.\",\"start\":6135322,\"end\":6140519,\"confidence\":0.427028569999999996209538721814169548451900482177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Honestly, you've no idea.\",\"start\":6141150,\"end\":6142608,\"confidence\":0.528420749999999994628296917653642594814300537109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I just didn't want to become a statistic, to be honest with you.\",\"start\":6149136,\"end\":6151236,\"confidence\":0.4971977499999999938751216177479363977909088134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":6151600,\"end\":6151716,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"So I just put, well, hopefully nothing but Nothing could have been different as I love the life I have right now, but I was deprived of an education, which is incredibly important.\",\"start\":6157244,\"end\":6190996,\"confidence\":0.7388612599999999641653403159580193459987640380859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"However, because of my strict regime, I have done so well for myself.\",\"start\":6191349,\"end\":6194769,\"confidence\":0.94669217000000005501902933247038163244724273681640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I have a cracking job, nice cars, and a wonderful family.\",\"start\":6194866,\"end\":6197917,\"confidence\":0.98364039999999997032631426918669603765010833740234375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"This is all due to me, my actions, and my determination.\",\"start\":6198254,\"end\":6201417,\"confidence\":0.63286849999999994498267597009544260799884796142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I wanted to prove everyone wrong and prevent it being another statistic.\",\"start\":6201850,\"end\":6205816,\"confidence\":0.61227125000000004462208380573429167270660400390625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yep, spot on.\",\"start\":6206443,\"end\":6208016,\"confidence\":0.54538034999999995822150822277762927114963531494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm just going to answer some questions now, which is just in relation to, for me, um, Do you know if there's any letters, photographs, reports, inquiry evidence, apologies, decisions, or previous correspondence made to support any evidence and supporting information what you've given today?\",\"start\":6210989,\"end\":6244900,\"confidence\":0.87565539999999997267110529719502665102481842041015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, nothing at all.\",\"start\":6244950,\"end\":6246630,\"confidence\":0.58648480000000002831939127645455300807952880859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's fine.\",\"start\":6246630,\"end\":6247590,\"confidence\":0.62647339999999995807655750468256883323192596435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, nothing.\",\"start\":6247590,\"end\":6249310,\"confidence\":0.51980579999999998452864247155957855284214019775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Could any sibling, former resident, relative, friend, or professional provide a supporting statement?\",\"start\":6249310,\"end\":6254320,\"confidence\":0.909311699999999945021045277826488018035888671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, no, nobody, nobody was here.\",\"start\":6255410,\"end\":6258130,\"confidence\":0.5510534000000000265373500951682217419147491455078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, nobody was here.\",\"start\":6258130,\"end\":6259630,\"confidence\":0.5232031999999999793971028339001350104808807373046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And, and I say because it's a taboo subject, you're not exactly going to come out homeless, started donating to your mum, you've been abused, are you?\",\"start\":6259630,\"end\":6264870,\"confidence\":0.752187970000000039050291888997890055179595947265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, of course not.\",\"start\":6264870,\"end\":6266490,\"confidence\":0.474833820000000017547137076689978130161762237548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So now it's just in relation to previous claims, application, or payments.\",\"start\":6266490,\"end\":6269970,\"confidence\":0.76515500000000002955857780762016773223876953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Have you previously made any civil claim, um, criminal injuries claim, a redress application, a complaint, police report, increase statement, or claim to any other scheme about this abuse?\",\"start\":6269970,\"end\":6281610,\"confidence\":0.58826190000000000424051904701627790927886962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What you said, you're the first person I've talked about it in 40-odd years, so you're very privileged, I'll tell you.\",\"start\":6281610,\"end\":6286970,\"confidence\":0.50839489999999998293134240157087333500385284423828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Oh yeah, very much.\",\"start\":6287450,\"end\":6288430,\"confidence\":0.61115766000000004698478051068377681076526641845703125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I do feel very much So you've actually done such a fantastic job, if I'm being honest with you, Richard.\",\"start\":6288430,\"end\":6292964,\"confidence\":0.95634779999999997013304664505994878709316253662109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Like, this is something more obviously is a very distressing and traumatic thing to speak about, but you've been able to conduct yourself very eloquently and also express yourself and give such detailed description that, like, I know this might sound a bit crazy, but like, I'm actually looking forward to drafting this statement up because you've just provided so much information.\",\"start\":6293092,\"end\":6315161,\"confidence\":0.48948318000000001770644075804739259183406829833984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"It's just going to be easy.\",\"start\":6315226,\"end\":6316139,\"confidence\":0.7934229999999999893844915277441032230854034423828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I'm going to be able to fly through this.\",\"start\":6316187,\"end\":6317886,\"confidence\":0.77578469999999999373585524153895676136016845703125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"So again, I am glad that you've been able to finally speak about this and be a little bit open.\",\"start\":6318720,\"end\":6326414,\"confidence\":0.94270324999999999260325012073735706508159637451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And obviously, as you stated, we're here to try and get you the recognition and also the acknowledgement and apology, what you do deserve.\",\"start\":6326624,\"end\":6334236,\"confidence\":0.4955769500000000160611079991213046014308929443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Obviously, I know you stated that you haven't got any interest in relation to the money, but from what I can tell you now, that looking from our system and looking at provisional value of obviously your records, the statement what you've given today, you're estimated at a level 5.\",\"start\":6334609,\"end\":6354760,\"confidence\":0.67800830000000000818971557237091474235057830810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So that's anywhere between \\u00a380,000 to \\u00a3100,000.\",\"start\":6354760,\"end\":6358210,\"confidence\":0.87994369999999999532036554228398017585277557373046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But that's obviously\\u2014 I can't say for right now that that's a guaranteed figure.\",\"start\":6358540,\"end\":6363450,\"confidence\":0.57638350000000004857980684391804970800876617431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But that is something what we believe that this level is going to be at.\",\"start\":6364900,\"end\":6369810,\"confidence\":0.85165400000000002211919536421191878616809844970703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But it will all be down to the Scottish Redress Panel.\",\"start\":6370040,\"end\":6372540,\"confidence\":0.8397957700000000524909182786359451711177825927734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"In relation to that anyway?\",\"start\":6372570,\"end\":6374190,\"confidence\":0.84657590000000004781810503118322230875492095947265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It doesn't excite me.\",\"start\":6374190,\"end\":6375750,\"confidence\":0.96864229999999995612824932322837412357330322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, of course not.\",\"start\":6375750,\"end\":6377900,\"confidence\":0.474833820000000017547137076689978130161762237548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Maybe 40 years ago it might have, you know what I mean?\",\"start\":6378070,\"end\":6379960,\"confidence\":0.81546010000000002104769691868568770587444305419921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But now I don't give a shit, really.\",\"start\":6380010,\"end\":6383180,\"confidence\":0.75789779999999995485637782621779479086399078369140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think what\\u2014 you've no idea how this has made me feel now, just be talking to you.\",\"start\":6383690,\"end\":6388930,\"confidence\":0.5810104000000000379344555767602287232875823974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm not going to go run and speak to my wife when I go back home, but I think through time I might.\",\"start\":6389050,\"end\":6394480,\"confidence\":0.71571810000000002371933760514366440474987030029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I might do that.\",\"start\":6394530,\"end\":6396770,\"confidence\":0.767580029999999968737256494932807981967926025390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think it's one of those, I think now, like, not only for this for you isn't mainly to get anything back is in form of a compensation.\",\"start\":6396770,\"end\":6404516,\"confidence\":0.7248121499999999883812051848508417606353759765625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I feel as though this is perfect for you in regards to your closure.\",\"start\":6404950,\"end\":6408691,\"confidence\":0.94557849999999998846789139861357398331165313720703125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I feel like now that you've been able to take a detailed account of what happened and to\\u2014 obviously it's a bit easier speaking to me today because you can't put a name to my face.\",\"start\":6409124,\"end\":6420203,\"confidence\":0.5029190999999999522884763791807927191257476806640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No, sorry, you can't put a face to my name.\",\"start\":6420363,\"end\":6422226,\"confidence\":0.6974424999999999652544602213311009109020233154296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So yeah, it's one of those where like you probably would feel a bit more comfortable to speaking about it and being able to talk.\",\"start\":6422354,\"end\":6429560,\"confidence\":0.62593310000000002002451537919114343822002410888671875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"And obviously, as I said, I'm very grateful for you to be able to do that, not only just for obviously my job and being able to do this for you, but also I'm thankful that you've done it for not for yourself really, because I feel as though this would be the start of something for you where you'd be able to\\u2014 Well, a bit interesting.\",\"start\":6429560,\"end\":6446530,\"confidence\":0.95537780000000005475868647408788092434406280517578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I mean, to be honest with you, I don't think anybody's ever going to be alive that's caused any of this, and I don't think any repercussions is ever going to happen to these guys.\",\"start\":6447040,\"end\":6456600,\"confidence\":0.91766519999999995871320379592361859977245330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And I've accepted that, you know what I mean.\",\"start\":6457043,\"end\":6458537,\"confidence\":0.68732570000000003940243686884059570729732513427734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"But I think what makes me happy is that the government has realised there's been a problem.\",\"start\":6460160,\"end\":6465077,\"confidence\":0.84144633999999995932483898286591283977031707763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"[Speaker] Of course.\",\"start\":6465077,\"end\":6465960,\"confidence\":0.826923199999999969378450259682722389698028564453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"[Speaker] A bit late, but I mean, hopefully now the kids that are going on my journey, you know what I mean, that's what it is, it's been my journey, they'll get the care that they need and thrive, you know what I mean, that I never got.\",\"start\":6465960,\"end\":6480329,\"confidence\":0.52688164000000003994728103862144052982330322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And that matters.\",\"start\":6481705,\"end\":6482462,\"confidence\":0.6415802999999999922664528639870695769786834716796875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Believe me, that matters.\",\"start\":6482730,\"end\":6484190,\"confidence\":0.7692963999999999913370629656128585338592529296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Of course.\",\"start\":6484190,\"end\":6484690,\"confidence\":0.5551795999999999953189444568124599754810333251953125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"And you've done an absolute fantastic job in raising your family as well, especially considering everything what you've been through.\",\"start\":6484690,\"end\":6490140,\"confidence\":0.9579243699999999694938423999701626598834991455078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Obviously, something you should be very, very proud of what you've managed to do.\",\"start\":6490230,\"end\":6493940,\"confidence\":0.92372054000000003437520490479073487222194671630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":6494330,\"end\":6494470,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I suppose if anything, I can thank for what happened to me for that.\",\"start\":6494470,\"end\":6497470,\"confidence\":0.76478195000000004366569328340119682252407073974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":6497470,\"end\":6498570,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"In a perverse kind of way.\",\"start\":6498570,\"end\":6500220,\"confidence\":0.60225399999999995603872093852260150015354156494140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Well, really, it's more of thanking yourself that you was able to have that mental fortitude to be able to tell yourself that you've got a plan I'm going to stick with it and I'm going to show everyone that obviously you deserve better.\",\"start\":6500610,\"end\":6512721,\"confidence\":0.74613640000000003293934014436672441661357879638671875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"And you did get better, then that was all from your own doing.\",\"start\":6513266,\"end\":6517086,\"confidence\":0.768944559999999999178044163272716104984283447265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Like, you became\\u2014 obviously, um, without, um, sounding a bit too much like\\u2014 at the end of the day, um, you, you are older than me, but you became your own, your own man essentially at that time.\",\"start\":6517214,\"end\":6527484,\"confidence\":0.77518165000000005537827973967068828642368316650390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No guidance, nothing at all.\",\"start\":6527629,\"end\":6529602,\"confidence\":0.50486050000000004533973196885199286043643951416015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And a lot of people within this Scottish region has not been able to do that.\",\"start\":6529795,\"end\":6534834,\"confidence\":0.61199455999999996524962853072793222963809967041015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And I can is that right?\",\"start\":6534914,\"end\":6535990,\"confidence\":0.62727089999999996461355067367549054324626922607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I can imagine.\",\"start\":6536720,\"end\":6537860,\"confidence\":0.6247310999999999836518327356316149234771728515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yeah, it could have gone a lot worse.\",\"start\":6538140,\"end\":6540080,\"confidence\":0.91753790000000001736424337650532834231853485107421875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"You've probably got one of the best outcomes I've ever seen so far coming from this.\",\"start\":6540080,\"end\":6546160,\"confidence\":0.98033340000000002145696953448350541293621063232421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":6546180,\"end\":6546860,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Which in a little way, obviously, you probably may feel a little bit lucky from the outcome.\",\"start\":6546860,\"end\":6551740,\"confidence\":0.64805889999999999329105548895313404500484466552734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I do, I do, yeah, I do.\",\"start\":6551740,\"end\":6554640,\"confidence\":0.5134012999999999493638824787922203540802001953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And as I say, if I had done education at school and I'd done mainstream school, I don't know where I would be.\",\"start\":6555060,\"end\":6560180,\"confidence\":0.56575036000000000768750396673567593097686767578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'd probably be still in Edinburgh.\",\"start\":6560180,\"end\":6561260,\"confidence\":0.81930689999999994910240275203250348567962646484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know.\",\"start\":6561300,\"end\":6562420,\"confidence\":0.56667310000000004066578185302205383777618408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know.\",\"start\":6562420,\"end\":6562940,\"confidence\":0.56667310000000004066578185302205383777618408203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't even want to think what happened then, you know.\",\"start\":6563480,\"end\":6566100,\"confidence\":0.86988969999999998794493194509414024651050567626953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, it didn't happen, and what did happen I've had to deal with, and again, I've done a bloody good job of it.\",\"start\":6566100,\"end\":6572310,\"confidence\":0.448070259999999997990727251817588694393634796142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I know I have.\",\"start\":6572540,\"end\":6573630,\"confidence\":0.6445688000000000528189048054628074169158935546875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"You've done a fantastic job, I must admit, honestly.\",\"start\":6573840,\"end\":6576000,\"confidence\":0.96251929999999996656612211154424585402011871337890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Thank you.\",\"start\":6576000,\"end\":6577080,\"confidence\":0.8529649999999999732125388618442229926586151123046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So we're literally just near the last few questions now, yeah, and we should be able to fly through.\",\"start\":6577080,\"end\":6582210,\"confidence\":0.50521724999999995109334349763230420649051666259765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But just in relation to that past question, what I asked, did you receive any payment, apology, settlement, or decision, or any signed waivers waiver or discharge, and do you have any copies?\",\"start\":6582500,\"end\":6591918,\"confidence\":0.86534440000000001358415602226159535348415374755859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Nope, nothing at all.\",\"start\":6592373,\"end\":6593333,\"confidence\":0.601318360000000051712731874431483447551727294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Nothing.\",\"start\":6593577,\"end\":6594000,\"confidence\":0.51820666000000004114411922273575328290462493896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Nope.\",\"start\":6594309,\"end\":6594455,\"confidence\":0.48655769999999998187689698170288465917110443115234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So now it's just for the reason for applying.\",\"start\":6594959,\"end\":6596228,\"confidence\":0.78425204999999997834692067044670693576335906982421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Why are you applying to the Scottish Readjust Scheme, and what would you like to come from telling your storey today?\",\"start\":6597520,\"end\":6602058,\"confidence\":0.8927581300000000386063447876949794590473175048828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Education.\",\"start\":6604696,\"end\":6605248,\"confidence\":0.66585850000000001980282604563399218022823333740234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But I think, I think that's out there already.\",\"start\":6606173,\"end\":6607552,\"confidence\":0.78827020000000003197015985278994776308536529541015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think that's why they've created this scheme.\",\"start\":6607617,\"end\":6609354,\"confidence\":0.6193030999999999952621010379516519606113433837890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I think whoever reads this, I don't think they'll be shocked by it because they'll have read a lot worse.\",\"start\":6611384,\"end\":6615664,\"confidence\":0.84905980000000003116156221949495375156402587890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But now is the time to do it.\",\"start\":6618235,\"end\":6620983,\"confidence\":0.52062920000000001419238060407224111258983612060546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You just\\u2014 I just say nobody can be punished for this, but it's just the time, you know what I mean?\",\"start\":6621112,\"end\":6629694,\"confidence\":0.515949369999999962743686410249210894107818603515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"If you had spoke to me 2 years ago, I would have told you piss off, absolutely no chance, you know what I mean?\",\"start\":6630289,\"end\":6634186,\"confidence\":0.80290680000000003158078243359341286122798919677734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But the time in my life now, I'm nearly 60, you know what I mean?\",\"start\":6634397,\"end\":6637441,\"confidence\":0.73562545000000001405027205692022107541561126708984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"And I feel now I should, and it's just time.\",\"start\":6637636,\"end\":6641328,\"confidence\":0.642967300000000019366552805877290666103363037109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, the time is right.\",\"start\":6641430,\"end\":6642656,\"confidence\":0.6884616599999999753123347545624710619449615478515625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"It really is right to do that.\",\"start\":6643221,\"end\":6644609,\"confidence\":0.62619579999999996910986510556540451943874359130859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, and it should be.\",\"start\":6644980,\"end\":6645706,\"confidence\":0.6405442999999999553750740233226679265499114990234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, I should be shouting it from the roof.\",\"start\":6645803,\"end\":6647772,\"confidence\":0.58685905000000004871907322012702934443950653076171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":6648385,\"end\":6648579,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"In a strange kind of way, you know what I mean?\",\"start\":6648885,\"end\":6651641,\"confidence\":0.6982161000000000061760374592267908155918121337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But\\u2014 The next question would be, what would an acknowledgement mean to you, Richard?\",\"start\":6651886,\"end\":6696130,\"confidence\":0.892361460000000050740709411911666393280029296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I think now it'd be pretty much meaningless, to be honest with you.\",\"start\":6697543,\"end\":6702055,\"confidence\":0.66925069999999997616413338619167916476726531982421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It's like the horse is bolted, you know what I mean, after the steel door's been left open.\",\"start\":6702135,\"end\":6705636,\"confidence\":0.56504900000000002346922656215610913932323455810546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It's happened because none of the people\\u2014 again, none of the people involved will ever have a repercussion of what they've done.\",\"start\":6706149,\"end\":6715029,\"confidence\":0.676378900000000005121592039358802139759063720703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So they can stand on the highest hill in the world and shout, \\\"I'm sorry, Richard.\\\" I just laugh at them, you know what I mean?\",\"start\":6718339,\"end\":6725296,\"confidence\":0.444407759999999985023322324195760302245616912841796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Because it's somebody apologising that hasn't been through that, that hasn't, I'm presuming, you know what I mean, they're just reading my storey.\",\"start\":6729172,\"end\":6736432,\"confidence\":0.5160622599999999948749973555095493793487548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And that's what it is, it's my life they're reading.\",\"start\":6737239,\"end\":6739302,\"confidence\":0.58948860000000002923314923464204184710979461669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I think it'd be kind of, I don't think they should apologise on behalf of somebody else.\",\"start\":6740058,\"end\":6745915,\"confidence\":0.62365097000000002669395371412974782288074493408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Else, but somebody has to take ownership from it.\",\"start\":6746205,\"end\":6748081,\"confidence\":0.7733746999999999705011077821836806833744049072265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I understand that.\",\"start\":6748391,\"end\":6749223,\"confidence\":0.64772739999999995319512891001068055629730224609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"But it is meaningless now.\",\"start\":6779016,\"end\":6779946,\"confidence\":0.732938050000000007599965101690031588077545166015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It is meaningless now, to be honest with you.\",\"start\":6780299,\"end\":6782176,\"confidence\":0.58221069999999996991135731150279752910137176513671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It's happened now, and none of the people who were responsible will ever be accountable.\",\"start\":6782224,\"end\":6786139,\"confidence\":0.91425089999999997747437419093330390751361846923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You can stand on the highest hill and shout, sorry Richard, I would just laugh at that.\",\"start\":6786572,\"end\":6789604,\"confidence\":0.5075372000000000216601847569108940660953521728515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I would understand that.\",\"start\":6790085,\"end\":6790823,\"confidence\":0.6973135999999999778964365759748034179210662841796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I understand that someone has to take ownership, but those responsible will never face the consequences.\",\"start\":6791048,\"end\":6795283,\"confidence\":0.71474559999999998094466491238563321530818939208984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yep, yeah, it's too late.\",\"start\":6795861,\"end\":6797481,\"confidence\":0.49537379999999997526316519724787212908267974853515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It's far too late to be doing this, something that happened all these years ago.\",\"start\":6797658,\"end\":6800807,\"confidence\":0.8562486000000000263554511548136360943317413330078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And finally, is there anything else you want Rejoice Scotland to understand about what happened or the harm that you have lived with?\",\"start\":6810896,\"end\":6816728,\"confidence\":0.496785819999999989082795082140364684164524078369140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Again, I revert back to the previous question.\",\"start\":6818754,\"end\":6820597,\"confidence\":0.8630912299999999870436795390560291707515716552734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What are they going to do with it?\",\"start\":6821102,\"end\":6822195,\"confidence\":0.84683900000000000840572056404198519885540008544921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Ken, are they going to say, oh, we're so sorry?\",\"start\":6823340,\"end\":6824840,\"confidence\":0.5793730999999999742300360594526864588260650634765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Hear it again, it's just bollocks as far as I'm concerned, you know.\",\"start\":6824880,\"end\":6828720,\"confidence\":0.8568635000000000001563194018672220408916473388671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I mean, somebody who's in their 30s and their 40s trying to deal with something that happened 30 years ago, it's\\u2014 they're doing it as a job.\",\"start\":6828720,\"end\":6835340,\"confidence\":0.495446439999999987957579605790670029819011688232421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, Ken, they, they don't care.\",\"start\":6836060,\"end\":6838660,\"confidence\":0.5102710999999999774701109345187433063983917236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They'll go to bed tonight and they'll sleep no problem.\",\"start\":6838660,\"end\":6840860,\"confidence\":0.4984031300000000275218781098374165594577789306640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What happened to me, they, you know, I mean, it's just a job to them, that's all it is.\",\"start\":6840960,\"end\":6845080,\"confidence\":0.66491895999999994781859413706115446984767913818359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"They've not experienced what I've went through, and for them to try and\\u2014 and then for them to try and do something about that now, well As I say, it's too late.\",\"start\":6845080,\"end\":6852867,\"confidence\":0.5502702999999999899927161095547489821910858154296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Far too late.\",\"start\":6853509,\"end\":6854101,\"confidence\":0.6724143000000000203186800717958249151706695556640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And again, I think that's just a bit of resentment on my behalf there.\",\"start\":6855962,\"end\":6858577,\"confidence\":0.785060300000000044207126848050393164157867431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"[Speaker] Yeah.\",\"start\":6858577,\"end\":6859288,\"confidence\":0.79770070000000004029061528854072093963623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So again, I refer back to the previous question.\",\"start\":6888980,\"end\":6891125,\"confidence\":0.8636443000000000314031467496533878147602081298828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What can you do about it?\",\"start\":6891190,\"end\":6892029,\"confidence\":0.79031664000000001468748678234987892210483551025390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You can say sorry, but it means nothing.\",\"start\":6892142,\"end\":6894271,\"confidence\":0.7887214000000000169166014529764652252197265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"A load of bollocks for them to now only start trying to do something about it.\",\"start\":6894416,\"end\":6898256,\"confidence\":0.886681559999999979737594912876375019550323486328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It's too late.\",\"start\":6898369,\"end\":6899095,\"confidence\":0.67313933000000003570306716937921009957790374755859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Again, this may just be, just be my resentment on behalf of the care system.\",\"start\":6899433,\"end\":6904379,\"confidence\":0.7778205000000000257642795986612327396869659423828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Those that are meant to care have failed.\",\"start\":6911735,\"end\":6913641,\"confidence\":0.75871020000000000127471366795361973345279693603515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I just added that.\",\"start\":6921299,\"end\":6924599,\"confidence\":0.76594364999999997589696931754588149487972259521484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So finally, Richard, it's just a closing\\u2014 well, a closing and welfare cheque.\",\"start\":6925469,\"end\":6928619,\"confidence\":0.74590707000000000537198729944066144526004791259765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Is there anything important that we have not covered our wording that you wanted to handle correctly?\",\"start\":6929040,\"end\":6933041,\"confidence\":0.52449369999999995162198729303781874477863311767578125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No, no, you've been absolutely fantastic.\",\"start\":6933836,\"end\":6936058,\"confidence\":0.895974339999999980221900841570459306240081787109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"You've delivered this like absolutely fantastic.\",\"start\":6936204,\"end\":6938215,\"confidence\":0.9597900999999999793743654663558118045330047607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"How are you feeling after discussing this, and do you feel safe to end the call?\",\"start\":6949490,\"end\":6952362,\"confidence\":0.8719302399999999675372919227811507880687713623046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, yeah, no, no, I'm not\\u2014 I feel good actually.\",\"start\":6953362,\"end\":6956169,\"confidence\":0.91243320000000005531859414986683987081050872802734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I feel good.\",\"start\":6956542,\"end\":6956878,\"confidence\":0.9670381999999999589334720440092496573925018310546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I feel, and yeah, it's your job, I feel you've listened and you've extracted the right information.\",\"start\":6957359,\"end\":6962582,\"confidence\":0.63340589999999996617674469234771095216274261474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know what I mean?\",\"start\":6963576,\"end\":6963880,\"confidence\":0.67174845999999999168750264288973994553089141845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You're not a robot.\",\"start\":6964217,\"end\":6965066,\"confidence\":0.6254865499999999745028844699845649302005767822265625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"You're, yeah, yeah, I feel you've got compassion behind you.\",\"start\":6965354,\"end\":6969104,\"confidence\":0.61255610000000004777831463798065669834613800048828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, it's made this whole process far easier.\",\"start\":6969985,\"end\":6972389,\"confidence\":0.91578689999999995929869101018994115293025970458984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, we're here to try and get the best possible outcome for you.\",\"start\":6973190,\"end\":6976539,\"confidence\":0.7899621999999999477637402378604747354984283447265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, yeah.\",\"start\":6976635,\"end\":6977324,\"confidence\":0.493536470000000004887397153652273118495941162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Obviously most of the time, um, you're not alone being the one who, but with saying like the money means nothing like a lot of people feel the same.\",\"start\":6977452,\"end\":6986318,\"confidence\":0.5788413999999999504098013858310878276824951171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And it is, yeah, it is more obviously the acknowledgement and the more of the panel admitting fault and taking accountability more than anything.\",\"start\":6986495,\"end\":6996758,\"confidence\":0.72838630000000004205418235869728960096836090087890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think they've done that already by creating this system.\",\"start\":6997433,\"end\":7000645,\"confidence\":0.652994749999999957168483888381160795688629150390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"They know there's been problems, you know what I mean?\",\"start\":7001529,\"end\":7003697,\"confidence\":0.555908300000000021867663235752843320369720458984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":7004083,\"end\":7004581,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But to the extent I don't think they do, and I don't think they ever will know.\",\"start\":7004661,\"end\":7007504,\"confidence\":0.52182454000000000338133077093516476452350616455078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't think you'll speak to half the people involved to be honest with you.\",\"start\":7007937,\"end\":7010870,\"confidence\":0.62608980000000002963389533761073835194110870361328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"A lot of them have been dead by now, so you have no idea the true extent.\",\"start\":7011350,\"end\":7015690,\"confidence\":0.6323301999999999534196604145108722150325775146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"This is just a statistics exercise for them, that's all this is.\",\"start\":7015690,\"end\":7019000,\"confidence\":0.48044629999999999281357077052234672009944915771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, and we're gonna\\u2014 when it comes in next year, there's also going to be the Church of England scheme, so really, yeah, so it's going to be even much.\",\"start\":7019310,\"end\":7027720,\"confidence\":0.595827340000000038600092011620290577411651611328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And with the Scotland one, obviously the storeys that have been detailed to us so far, obviously quite traumatic, I imagine, just not only for the people to have experienced it, but just even ourselves, just to hear anything.\",\"start\":7028330,\"end\":7043460,\"confidence\":0.8335521999999999653852000847109593451023101806640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It is a shocking thing.\",\"start\":7043560,\"end\":7044560,\"confidence\":0.74410986999999995106236383435316383838653564453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":7045260,\"end\":7045940,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"With the individually assessed Scottish redress applications, you get that, you get \\u00a3100,000 because obviously, because they understand the severity of what's going on.\",\"start\":7045940,\"end\":7054620,\"confidence\":0.58586543999999995957495002585346810519695281982421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":7054620,\"end\":7055400,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"With the Church of England scheme, it's \\u00a3600,000.\",\"start\":7055400,\"end\":7059600,\"confidence\":0.86017980000000004991989044356159865856170654296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So it shows you.\",\"start\":7059600,\"end\":7061420,\"confidence\":0.66265110000000004841780310016474686563014984130859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, exactly.\",\"start\":7061420,\"end\":7062260,\"confidence\":0.5121255000000000112692077891551889479160308837890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It shows you how severe basically that's going to be.\",\"start\":7062260,\"end\":7064476,\"confidence\":0.82572959999999995250874462726642377674579620361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So obviously that's something more.\",\"start\":7065300,\"end\":7067048,\"confidence\":0.65449619999999997244088945080875419080257415771484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"At the end of the day, the role, what we're doing here, it's the job satisfaction obviously outweighs the storeys that we hear because what we know is that we're obviously doing a job to try and make, trying to give closure to a part of your life, which obviously is very troubling.\",\"start\":7069150,\"end\":7086429,\"confidence\":0.69153070000000005368434585761860944330692291259765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And obviously if we're able to get you any compensation in relation to that, Brilliant.\",\"start\":7087350,\"end\":7091400,\"confidence\":0.578241400000000016490275811520405113697052001953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But obviously, yeah, it's just a bonus on top of it.\",\"start\":7091400,\"end\":7095200,\"confidence\":0.571794750000000018275159163749776780605316162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, more than anything, what we found is that the people who we're speaking to, they'd rather obviously know for sure that they're going to get this form of acknowledgement and to know that someone's being held accountable for it.\",\"start\":7095200,\"end\":7107500,\"confidence\":0.661204759999999946984416965278796851634979248046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, yeah.\",\"start\":7107500,\"end\":7108500,\"confidence\":0.493536470000000004887397153652273118495941162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And so is there someone you can contact for support, or would you like any support service details?\",\"start\":7108500,\"end\":7112800,\"confidence\":0.87231873999999998137155898803030140697956085205078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I've got\\u2014 I'm gonna meet a couple of colleagues now down at the bar.\",\"start\":7112800,\"end\":7115000,\"confidence\":0.83379996000000000666574351271265186369419097900390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm gonna have a gin and tonic.\",\"start\":7115000,\"end\":7115980,\"confidence\":0.59626199999999995871036162498057819902896881103515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm gonna go Chinese tonight.\",\"start\":7116200,\"end\":7117550,\"confidence\":0.5225921000000000038454572859336622059345245361328125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I'm over in Ireland on business, so yeah, I'm absolutely fine.\",\"start\":7117550,\"end\":7120950,\"confidence\":0.87760925000000000739674987926264293491840362548828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But certainly I'll probably not sleep much tonight either, but again, that's just standard for me.\",\"start\":7120950,\"end\":7125760,\"confidence\":0.589257499999999989626076057902537286281585693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And but all told, no, I'm not gonna jump off the windowsill.\",\"start\":7126330,\"end\":7129450,\"confidence\":0.57945999999999997509547711160848848521709442138671875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"And for my kids later on\\u2014 and actually one of my kids is here, he's one of my colleagues\\u2014 so no, it's just I'm fine, absolutely fine.\",\"start\":7129450,\"end\":7136830,\"confidence\":0.872820499999999999118927007657475769519805908203125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"No problem.\",\"start\":7136830,\"end\":7137690,\"confidence\":0.6486826999999999454615817739977501332759857177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What are you gonna have for the Chinese?\",\"start\":7137690,\"end\":7138540,\"confidence\":0.8276461999999999985533349899924360215663909912109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know yet, I've never been to a Chinese in Ireland, so see what I and see what the crack is like.\",\"start\":7139190,\"end\":7144909,\"confidence\":0.6789454999999999795790017742547206580638885498046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, yeah, there you go.\",\"start\":7145071,\"end\":7146451,\"confidence\":0.56665193999999996510297251006704755127429962158203125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Well, I hope they have a lovely evening.\",\"start\":7147149,\"end\":7148561,\"confidence\":0.96541149999999997799449147350969724357128143310546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But this is just the final question now, Richard.\",\"start\":7148626,\"end\":7151058,\"confidence\":0.81684789999999996013002601102925837039947509765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Has the next steps been explained to you?\",\"start\":7151365,\"end\":7153064,\"confidence\":0.8824305999999999539085138167138211429119110107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Not really, no, to be honest with you, no.\",\"start\":7154536,\"end\":7156137,\"confidence\":0.65346070000000000543849409950780682265758514404296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay, I will, um, what I'm going to do is I'm now going to explain the next step to you.\",\"start\":7156639,\"end\":7160856,\"confidence\":0.879389760000000020312427295721136033535003662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So I'm just going to answer that as yes.\",\"start\":7161227,\"end\":7163420,\"confidence\":0.70423716000000002868119963750359602272510528564453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Um, so what will happen now is that I'm going to go away and I'm going to obviously draught your witness statement.\",\"start\":7163823,\"end\":7170621,\"confidence\":0.70007527000000002725954573179478757083415985107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm going to make it detailed, going to detail it within your first-person narrative.\",\"start\":7170686,\"end\":7177589,\"confidence\":0.73830329999999999568416342299315147101879119873046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yep.\",\"start\":7178167,\"end\":7178328,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Because obviously this is your witness statement.\",\"start\":7178713,\"end\":7180383,\"confidence\":0.58388680000000003911253543265047483146190643310546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I am then going to go through and I'm going to corroborate what you've said within this witness statement today, and I'm going to match it with the GP records, what we've collected.\",\"start\":7181138,\"end\":7188491,\"confidence\":0.89259105999999999170313458307646214962005615234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yep.\",\"start\":7188668,\"end\":7188780,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm going to match it with your childcare records, what we've collected, that being from Edinburgh City Council.\",\"start\":7188844,\"end\":7193709,\"confidence\":0.8882529999999999592574795315158553421497344970703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Council, and also from the institution care setting called CMAB Care and Education.\",\"start\":7193790,\"end\":7199354,\"confidence\":0.90896969999999999156869989747065119445323944091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And following that, I will then make a bundle which will provide an exhibit sheet.\",\"start\":7200140,\"end\":7204631,\"confidence\":0.90888919999999995269490682403557002544403076171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It will provide an exhibit bundle of all relevant records which obviously corroborate what you've said today.\",\"start\":7204968,\"end\":7209939,\"confidence\":0.588527739999999965903043630532920360565185546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And once that has been drafted and been completed, it is going to be sent to you directly at the email address what we have on file, which is richard@ adampervs.com.\",\"start\":7210645,\"end\":7221084,\"confidence\":0.88690100000000005042721795689431019127368927001953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That's correct.\",\"start\":7221228,\"end\":7221853,\"confidence\":0.50892539999999997224477965573896653950214385986328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, and so that'll be sent to over to you to have a look at, um, and for you to sign.\",\"start\":7222286,\"end\":7226821,\"confidence\":0.8960385299999999997311306287883780896663665771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And you sign and obviously just state that the information in the witness statement detailed is, um, correct, um, and the best of your ability.\",\"start\":7227237,\"end\":7235026,\"confidence\":0.67258435000000005299369831845979206264019012451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And once you've sent that back to us, we'll be then in a position where we'll have a WhatsApp meeting with you.\",\"start\":7235811,\"end\":7242477,\"confidence\":0.89649146999999995699681676342152059078216552734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"The meeting won't be with me, unfortunately.\",\"start\":7243423,\"end\":7245249,\"confidence\":0.8331235599999999852371956876595504581928253173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Currently, right?\",\"start\":7245330,\"end\":7246356,\"confidence\":0.8390696600000000504593344885506667196750640869140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It will be with our claims operations manager, which is Jay Taylor, and also it will be with the head solicitor here at MMA Legal.\",\"start\":7246420,\"end\":7255148,\"confidence\":0.95132815999999997824687625325168482959270477294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And it is not a long phone call whatsoever.\",\"start\":7255774,\"end\":7257796,\"confidence\":0.66167056999999995792194340538117103278636932373046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"All you'll need is a form of ID, be it passport or driving licence.\",\"start\":7258261,\"end\":7263154,\"confidence\":0.8726508600000000281937673207721672952175140380859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Just put the camera in front of your face like you're taking a selfie, show obviously the ID, and then on the call, the head solicitor will state if this is acceptable and if he's happy with that.\",\"start\":7264277,\"end\":7277157,\"confidence\":0.83314670000000001781614855644875206053256988525390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Once you've then verified, we will then submit your application to the Scottish Redress Panel.\",\"start\":7277670,\"end\":7282032,\"confidence\":0.9144058999999999937102757030515931546688079833984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"At the moment, we are unsure of the time period, what it's going to take for them to respond.\",\"start\":7282497,\"end\":7287788,\"confidence\":0.617094339999999963453092277632094919681549072265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We are currently under the impression that is anywhere between 8 to 12 weeks.\",\"start\":7288189,\"end\":7292150,\"confidence\":0.8913759999999999461550714840996079146862030029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So hopefully, if that's quick\\u2014 I wasn't expecting that answer.\",\"start\":7293144,\"end\":7296688,\"confidence\":0.56096833999999995423735299482359550893306732177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I know.\",\"start\":7297073,\"end\":7297345,\"confidence\":0.51317215000000004909708195555140264332294464111328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":7297634,\"end\":7298035,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Hopefully are going to come through quickly.\",\"start\":7298131,\"end\":7300022,\"confidence\":0.868785499999999988318677424103952944278717041015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And I do have a lot of, um, witness statements this week, just so you are aware.\",\"start\":7300439,\"end\":7305407,\"confidence\":0.88821125000000000770938868299708701670169830322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And I've also got, um, witness statements in the back what I'm still drafting as well.\",\"start\":7305887,\"end\":7310198,\"confidence\":0.91921679999999994503667721801321022212505340576171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Sure.\",\"start\":7310470,\"end\":7310791,\"confidence\":0.47534682999999999797324790051789022982120513916015625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"But from what you've given me today, like, and everything what you've done on this call, like I said, you've been absolutely fantastic, Richard.\",\"start\":7310935,\"end\":7316704,\"confidence\":0.96855820000000003577866891646408475935459136962890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Like, you've, you've not, um, got disgruntled or anything like that when I've needed to, like, interrupt you, which obviously is a bit of a awkward situation for us both.\",\"start\":7316816,\"end\":7325480,\"confidence\":0.52091250000000000053290705182007513940334320068359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's not something I would want to put myself in position of interrupting you, but it's essentially just for the fluidity of the witness statement for when I go to type it up.\",\"start\":7325480,\"end\":7334900,\"confidence\":0.67860156000000004805627895621000789105892181396484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, so hopefully I'll be able to get this done within maybe like an hour, an hour and a half, right?\",\"start\":7335020,\"end\":7339760,\"confidence\":0.87689559999999999728714783486793749034404754638671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay, and then we'll go from there.\",\"start\":7339760,\"end\":7342200,\"confidence\":0.76969224000000002749999339357600547373294830322265625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I'm hoping that I might be able to get this done for you at the end of this week on Friday.\",\"start\":7342200,\"end\":7345460,\"confidence\":0.84428259999999999418918150695390067994594573974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"If not, um, I'll definitely have it sent over to you by the end of next Friday.\",\"start\":7345820,\"end\":7349330,\"confidence\":0.65581389999999994966373151328298263251781463623046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Okay, that's absolutely Absolutely fine, mate.\",\"start\":7349480,\"end\":7350522,\"confidence\":0.88054920000000003188489472449873574078083038330078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, no problem at all.\",\"start\":7350779,\"end\":7351584,\"confidence\":0.71075739999999998364188513733097352087497711181640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"No problem.\",\"start\":7352002,\"end\":7352437,\"confidence\":0.6486826999999999454615817739977501332759857177734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Well, thank you very much again for obviously sharing your storey with me today.\",\"start\":7352485,\"end\":7355140,\"confidence\":0.98528139999999997389323880270239897072315216064453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, listen, not a problem.\",\"start\":7355237,\"end\":7356267,\"confidence\":0.6857585999999999959442220642813481390476226806640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Incredible.\",\"start\":7356347,\"end\":7356878,\"confidence\":0.74185204999999998509707666016765870153903961181640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Good to speak to you, and I'll catch up with you soon.\",\"start\":7356991,\"end\":7359083,\"confidence\":0.95775989999999999735535993750090710818767547607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":7359340,\"end\":7359517,\"confidence\":0.58435179999999997679793750648968853056430816650390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, of course.\",\"start\":7359565,\"end\":7360129,\"confidence\":0.5765856499999999495997826670645736157894134521484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Have a lovely evening.\",\"start\":7360257,\"end\":7360853,\"confidence\":0.9812140499999999487812374354689382016658782958984375},{\"sentiment\":\"NEUTRAL\",\"text\":\"Bye.\",\"start\":7361255,\"end\":7361384,\"confidence\":0.513744949999999978018649926525540649890899658203125,\"speaker\":null},{\"sentiment\":\"NEUTRAL\",\"text\":\"Yeah, you too.\",\"start\":7361480,\"end\":7361915,\"confidence\":0.69201933999999998281538182709482498466968536376953125,\"speaker\":null},{\"sentiment\":\"NEUTRAL\",\"text\":\"Bye-bye.\",\"start\":7361979,\"end\":7362269,\"confidence\":0.5542135999999999729226374256541021168231964111328125,\"speaker\":null}], `error` = ?, `synapse_transcripts`.`updated_at` = 2026-08-18 18:18:09 where `recording_id` = 4211) at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('update `synapse...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(597): Illuminate\\Database\\Connection->run('update `synapse...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(549): Illuminate\\Database\\Connection->affectingStatement('update `synapse...', Array)
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4234): Illuminate\\Database\\Connection->update('update `synapse...', Array)
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1266): Illuminate\\Database\\Query\\Builder->update(Object(Illuminate\\Support\\Collection))
#5 /home/fintrixorcouk/public_html/ha/app/Jobs/Synapse/CheckTranscriptionStatusJob.php(63): Illuminate\\Database\\Eloquent\\Builder->update(Array)
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): App\\Jobs\\Synapse\\CheckTranscriptionStatusJob->handle()
#7 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#8 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#9 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(129): Illuminate\\Container\\Container->call(Array)
#12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Bus\\Dispatcher->{closure:Illuminate\\Bus\\Dispatcher::dispatchNow():126}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(133): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(136): Illuminate\\Bus\\Dispatcher->dispatchNow(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob), false)
#16 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Queue\\CallQueuedHandler->{closure:Illuminate\\Queue\\CallQueuedHandler::dispatchThroughMiddleware():129}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#17 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#18 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(129): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(70): Illuminate\\Queue\\CallQueuedHandler->dispatchThroughMiddleware(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#20 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Jobs/Job.php(102): Illuminate\\Queue\\CallQueuedHandler->call(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Array)
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(504): Illuminate\\Queue\\Jobs\\Job->fire()
#22 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(454): Illuminate\\Queue\\Worker->process('database', Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(Illuminate\\Queue\\WorkerOptions))
#23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(212): Illuminate\\Queue\\Worker->runJob(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), 'database', Object(Illuminate\\Queue\\WorkerOptions))
#24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(149): Illuminate\\Queue\\Worker->daemon('database', 'default', Object(Illuminate\\Queue\\WorkerOptions))
#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(132): Illuminate\\Queue\\Console\\WorkCommand->runWorker('database', 'default')
#26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): Illuminate\\Queue\\Console\\WorkCommand->handle()
#27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#29 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#31 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(211): Illuminate\\Container\\Container->call(Array)
#32 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Command/Command.php(341): Illuminate\\Console\\Command->execute(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(180): Symfony\\Component\\Console\\Command\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#34 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(1117): Illuminate\\Console\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#35 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(356): Symfony\\Component\\Console\\Application->doRunCommand(Object(Illuminate\\Queue\\Console\\WorkCommand), Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#36 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(195): Symfony\\Component\\Console\\Application->doRun(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Console/Kernel.php(198): Symfony\\Component\\Console\\Application->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#38 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1235): Illuminate\\Foundation\\Console\\Kernel->handle(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#39 /home/fintrixorcouk/public_html/ha/artisan(16): Illuminate\\Foundation\\Application->handleCommand(Object(Symfony\\Component\\Console\\Input\\ArgvInput))
#40 {main}

[previous exception] [object] (PDOException(code: 22001): SQLSTATE[22001]: String data, right truncated: 1406 Data too long for column 'raw_transcript' at row 1 at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php:609)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(609): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\Connection->{closure:Illuminate\\Database\\Connection::affectingStatement():597}('update `synapse...', Array)
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('update `synapse...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(597): Illuminate\\Database\\Connection->run('update `synapse...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(549): Illuminate\\Database\\Connection->affectingStatement('update `synapse...', Array)
#5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4234): Illuminate\\Database\\Connection->update('update `synapse...', Array)
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1266): Illuminate\\Database\\Query\\Builder->update(Object(Illuminate\\Support\\Collection))
#7 /home/fintrixorcouk/public_html/ha/app/Jobs/Synapse/CheckTranscriptionStatusJob.php(63): Illuminate\\Database\\Eloquent\\Builder->update(Array)
#8 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): App\\Jobs\\Synapse\\CheckTranscriptionStatusJob->handle()
#9 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(129): Illuminate\\Container\\Container->call(Array)
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Bus\\Dispatcher->{closure:Illuminate\\Bus\\Dispatcher::dispatchNow():126}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#16 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(133): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#17 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(136): Illuminate\\Bus\\Dispatcher->dispatchNow(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob), false)
#18 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Queue\\CallQueuedHandler->{closure:Illuminate\\Queue\\CallQueuedHandler::dispatchThroughMiddleware():129}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#20 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(129): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(70): Illuminate\\Queue\\CallQueuedHandler->dispatchThroughMiddleware(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#22 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Jobs/Job.php(102): Illuminate\\Queue\\CallQueuedHandler->call(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Array)
#23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(504): Illuminate\\Queue\\Jobs\\Job->fire()
#24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(454): Illuminate\\Queue\\Worker->process('database', Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(Illuminate\\Queue\\WorkerOptions))
#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(212): Illuminate\\Queue\\Worker->runJob(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), 'database', Object(Illuminate\\Queue\\WorkerOptions))
#26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(149): Illuminate\\Queue\\Worker->daemon('database', 'default', Object(Illuminate\\Queue\\WorkerOptions))
#27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(132): Illuminate\\Queue\\Console\\WorkCommand->runWorker('database', 'default')
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): Illuminate\\Queue\\Console\\WorkCommand->handle()
#29 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#31 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(211): Illuminate\\Container\\Container->call(Array)
#34 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Command/Command.php(341): Illuminate\\Console\\Command->execute(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(180): Symfony\\Component\\Console\\Command\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#36 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(1117): Illuminate\\Console\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
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#42 {main}
"} 
[2026-08-18 18:18:27] production.DEBUG: CheckTranscriptionStatusJob: recording 4211 → AssemblyAI status=completed (check #1)  
[2026-08-18 18:18:27] production.ERROR: SQLSTATE[22001]: String data, right truncated: 1406 Data too long for column 'raw_transcript' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_ha, SQL: update `synapse_transcripts` set `status` = completed, `raw_transcript` = [A 00:00]: Hi there.
[B 00:01]: Hi Richard, it's James here from ML Legal. How are you? How are you doing?
[A 00:05]: I'm okay, yeah, okay.
[B 00:07]: I do have to pass data protection purposes again just before we continue with the statement. Could you please just confirm for me your date of birth, please, Richard?
[A 00:15]: 18th of March, 1960.
[B 00:17]: Fantastic. And then just your postal address, please.
[A 00:20]: Yep, Tango X44 Kingfisher Grove, Gallowshields, Tango Delta 1-2-2-Pet Hotel.
[B 00:24]: Fantastic. And just let you know again, calls are recorded for training and monitoring purposes.
[A 00:29]: Yep.
[B 00:30]: And so now we are going to go into your second care setting. Again, this is all the exact same 12 questions. And so if you could kindly confirm for me the second care setting's institution name, location, the approximate dates, and your age, and who placed you there.
[A 00:46]: That was the Edinburgh Assessment Centre, and location was Howdenhall Drive, and that's at Liberton in Edinburgh. And I was about 14 when maybe 14 and a half, 15, and I was placed there by the Children's Panel in Edinburgh. That I remember very clearly.
[B 01:42]: Also, um, can you remember how long he was there for?
[A 01:46]: 3 weeks.
[B 02:02]: What type of care setting was this?
[A 02:04]: It was a closed environment. It was a secure unit.
[B 02:25]: So the next question is going to be in relation to what your ordinary, ordinary daily life was like there. First, what we're going to do is we're going to go through what the accommodation was like. So could you kindly just confirm for me what the accommodation setting was like?
[A 02:39]: It was like a cell. It's our locked room. There's two of these in the room, but I can remember.
[B 02:56]: Was there a window?
[A 02:58]: No, no.
[B 03:01]: And did you have access to a toilet?
[A 03:04]: I think I must have. I think I must have, because certainly over there, neither. Same instances as in the past.
[B 03:22]: What was the cleanliness like of these cells?
[A 03:26]: Um, just standard, just a room. Um, I can't remember it being overly dirty.
[B 03:44]: Was you provided clothing when you was at the assessment centre?
[A 03:48]: Not initially, no. Um, we got a grant from the social services, but that was probably a couple of weeks in.
[B 04:05]: He was given a grant by the social services. Was this direct?
[A 04:09]: I was given clothes.
[B 04:10]: Oh, sorry.
[A 04:11]: Yeah, yeah, I imagine it's a care grant or whatever it is.
[C 04:19]: Yeah.
[B 04:19]: And how long into being there was this provided to you?
[A 04:23]: A good couple of weeks anyway.
[B 04:34]: So did you only have like one set of clothes?
[A 04:36]: One set? Well, I think in the end they would give me somebody else's clothes out of the top of that bank of clothing, but I always remember I looked right out of place because it was just— it wasn't me. I was taken from the hearing straight there, so there's no pass and go.
[B 05:28]: What was the routine? What was the daily routine like there?
[A 05:32]: You were, you were up here in the morning and the doors, you had to stand behind your door, wait until it was opened. Yeah, you have to march, but literally march to the breakfast.
[B 05:52]: And was this in like a hall?
[A 05:54]: Yeah, yeah, yeah.
[B 06:02]: And what would follow breakfast?
[A 06:04]: You would get breakfast and you would go up, and I remember you go back up to— back up to your room. Yeah, um, and then you would try— I think I probably had a bath or a shower or something. I really can't remember. I certainly was not as bad as previous.
[B 06:22]: Um, so when you were saying when you was able to have the bath and shower, um, was it something where you was able to have your own privacy?
[A 06:31]: Oh no, no, no, no, no, no, no.
[B 06:33]: All right, so would you just be able to briefly describe what it was like when you was taking a shower?
[A 06:37]: Well, it's just— I mean, showers were all open. And you were standing next to somebody. There was no privacy, no privacy whatsoever.
[B 06:55]: I'm sorry to seem like this is prying or anything like that, but was it ever a member of staff present when you were showering and stuff?
[A 07:03]: Yeah, yeah, because you were watched 24/7. There, it was constant. You couldn't be left alone unless, unless you're in your room locked in.
[B 07:21]: What was contact like with your family? Would you ever refuse or deny contact?
[A 07:29]: I've never seen them for 3 weeks. Was not allowed to see them.
[B 07:33]: He wasn't allowed to see him?
[A 07:34]: Nope. No family contact for 3 weeks.
[B 07:36]: Did you have a request to try and contact your family?
[A 07:39]: Um, yeah, yeah, I wanted my mum. Yeah, yeah. And there was once that they did come up, but, um, only because they wanted— the assessment said, what, just me to see a psychologist? And he had turned up.
[B 07:52]: Okay, one moment for a second.
[A 07:54]: Sure.
[B 08:12]: Can you remember the child psychologist's name? No, that's fine, don't worry.
[A 08:20]: Yeah, I was not in a good way. Um, to say the least.
[B 08:31]: Can you remember what the outcome was from you being seen by the child psychologist?
[A 08:36]: No, it was never discussed with me. No, I was never privy to that information.
[B 08:44]: So I just put the outcome of which was never discussed with me.
[A 08:46]: Yeah, none of this was discussed with me in any way, shape, or form. And I was put in there so I couldn't abscond.
[B 09:15]: So now I'm just gonna go into the next question. How did the other children genuinely treat you?
[A 09:22]: Because I was in Edinburgh, it genuinely wasn't as bad, but there was still a tier system, as in hierarchy. Obviously I was still quite young, and there was children there up to 16.
[B 09:57]: The children there that were 16?
[A 09:59]: Yeah, there's older children. Yeah, yeah, I should put the other children.
[B 10:08]: Okay, there were a tier system hierarchy. I was still quite young. There were children there that were 16.
[A 10:15]: Yeah, they were, they were the, like, say, the kingpins, you know what I mean?
[B 10:23]: So to speak.
[A 10:24]: Yeah.
[B 10:27]: How did they, how did the staff genuinely treat you?
[A 10:34]: Like, uh, you're only the one he cared for, put it that way. You were there, they were there to do a job. You know what I mean? They were turning up to do the job, but there was no one-to-one. You were just there. I mean, it was just a routine.
[B 11:08]: So the staff didn't care for you, they were only there to do a job. There was no one-to-one, you were just there. There was no routine. And was there any form of rules, punishments, isolation, or unsafe arrangements that was enforced by the staff?
[A 11:21]: Yeah, they had a single cell that would put you in and strip you.
[B 11:26]: Oh, sorry, a single cell which they'd strip you?
[A 11:28]: They'd strip you, and it had peepholes, and all the kids— they'd make the kids bang on the door when they're— because you wouldn't be— you'd be allowed out for breakfast.
[B 11:35]: Hold on one second. Sorry about this, Richard.
[A 11:38]: Okay.
[B 12:05]: I just saw about this, correct? They had a single cell which they would strip you in. There was peepholes, there was peepholes in the cell in which the other children would look through to mock you and bang on the door, correct?
[A 12:17]: Yeah. And you would, you would have been there for the duration of your punishment.
[B 12:27]: You've been there for the duration of the punishment?
[A 12:29]: Yes, it was 3 days. You've been there for 3 days, 3 days, 3 days, maybe 4 days, and you would be stripped naked and you would obviously bring your food in, but there's no, there's no, um, nothing at all to do. No books, no nothing.
[B 13:18]: So as you put, the punishment would last up to 3 or 4 days. You would be naked, not provided any books or stimulant. They would only provide you with food.
[A 13:25]: Yep, correct. They did have a potty in the corner, you pissing the pot legs.
[B 13:42]: If you ever used the, uh, the pot, was it ever changed if you, if you requested for it to be changed?
[A 13:49]: No, no, you once Once a day you would be let out to empty your piss pot, um, and that's it, you're back in again. You didn't even have— I know even in prison, like, you get exercise. There's never any, nothing like that. Yeah.
[B 14:16]: So again, um, it is going to be, um Identifying what you'd now consider abuse that you suffered whilst she was at the assessment centre. And so in relation to neglect, that would be any inadequate or withholding of food, clothing, warmth, hygiene, supervision, safety, medical care, education, or emotional support, unsafe confinement, failure to protect from bullying, violence, sexual harm, or other children or unsafe adults. Looking back, would you say that you was a victim of neglect whilst she was at the assessment centre?
[A 14:48]: Yeah, 100%. Predominantly psychological.
[B 15:10]: Looking back at your time when you was at the assessment centre, is there anything what you'd now consider as physical abuse?
[A 15:19]: You were given a punch here and there, yeah. If you step— if you stepped out of line, if you want to go to put in a cell, you were given a punch or a slap.
[B 15:38]: Can you recall where they'd hit you? Was it in the face?
[A 15:43]: Genitals. Give you a kick or a punch in the genitals. Never anywhere that could be seen. Never.
[B 15:58]: Looking back at your time, would you say that there's anything what you would now consider as emotional abuse?
[A 16:04]: Oh yeah, yeah.
[B 16:07]: And then again, for looking back at your time at the assessment centre, is there anything what you'd now consider as sexual abuse?
[A 16:14]: No, no, no, no problem.
[B 16:17]: So I'm going to ask the following questions again in relation to all three levels of abuse that you suffered while you was at the assessment centre. So in relation to the neglect, Richard, could you please confirm who was involved or responsible?
[A 16:33]: The system. The system is the system, yeah, clear and simple. There is only one answer, yeah, yeah, it's the system. Edinburgh Council. Or in our children's panel allowed this to happen by putting the children in here.
[B 17:01]: Can you think of any specific— sorry, can you remember any names or any specific roles, descriptions of the staff?
[A 17:12]: One springs to mind, and his name is Ronnie Motherwell.
[B 17:17]: Ronnie Motherwell? Yes. And would you say, um, Ronnie Motherwell was responsible for any of the abuse that you suffered when you was there? Could you specifically highlight which levels of abuse? Which type of abuse?
[A 17:35]: He would punch you. He would kick you if you were gonna get— yeah, I mean, it's— yeah, just an odd dig. It was not to the extent as Lendrick Muir, but there was— you're always alert, you know. I mean, you knew what was coming if you stood out of line.
[B 17:51]: Yeah. And again, in relation to who was responsible, um, for the physical abuse, um, who would you say was involved or responsible for that? Staff. Yeah. Do you remember any specific names?
[A 18:25]: Well, Ronnie Motherwell was one. Um, not really. He always starts— he always sprung to mind. Um, he was a Scouse, like, yeah, in the highest order.
[B 18:53]: And again, in relation to the emotional abuse, um, are you able to confirm who was involved or responsible?
[A 19:00]: Well, everybody dealt with my care package, to be fair.
[B 19:04]: Everyone dealt with your care package?
[A 19:06]: Everybody dealt with my care package, yeah, because I mean, I go to an assessment centre— sorry, I go to a children's panel, and there was no dialogue with myself. I went there because I kept absconding from Landryk Muir, and the next thing I know, I walked— I was shackled and put into a social worker's car. Taken from my parents, no explanation, no nothing.
[B 19:34]: You were shackled, did you say?
[A 19:36]: Handcuffs, eye cuffs, yeah, yeah, cuffs, so I couldn't abscond, I couldn't run away, because if I got to that door, I would have, trust me.
[B 19:46]: Yeah, so you was putting cuffs on, then putting cuffs and taken to the car, then straight to the assessment centre, straight there.
[A 19:54]: Yeah, there's no passing go, there's no goodbye to parents, nothing. I always remember the children's panel had a button under the table, and I knew— obviously I knew exactly what was going to happen. The button was pressed, you could hear it. Yeah, indicate them to lock the doors down the stairs.
[B 20:30]: And was this the door downstairs? You mean in the entrance of the building?
[A 20:34]: Correct. Yes, yeah, they sealed it so I couldn't get out.
[C 20:50]: Hi, this is Craig. Hi Craig, it's Leah calling from Eleanor Legal. Is now still a good time to conduct your witness statement?
[B 21:01]: So now we're just going to go through each level of the abuse, if you're able to provide one clear example of what happened, where and when did it occur, what was happening before the abuse took place, during, and afterwards. So we'll start first with the neglect. Could you please provide me with one clear example of what happened, Richard?
[A 21:23]: Yeah, well, neglect to me was being put in a room for 3 days, potentially, or longer or shorter, and on average 3 days with no clothing, no stimulation, no light.
[C 21:43]: Kind of your final chance to say what you need to say.
[A 21:48]: And what abuse did you want?
[C 21:50]: I mean, you got a drink or something nearby?
[A 21:56]: Okay, people can understand. You mean you're ripped from your family, put into this surrounding without any chat, dialogue, anything?
[C 22:07]: Some questions could be quite upsetting because to give concerning home and care in the same past. Just take your right-hand side now. And before we do start, have you previously made any civil claim, criminal injuries claim, retrafications complaint, police report, inquiry statement, or claim to another team about any assistance you received? And have you ever received any payment, apology, settlement, or decision Do you recall what happened after this?
[A 22:46]: What respect?
[B 22:47]: So once you was obviously let out of the room, all right, just go back into mainstream then.
[A 22:54]: Yeah, you get your collection of clothes, you get your clothes back, and you just go back into your room. But I was put in there for 3 days because I refused to eat for 4 days.
[B 23:14]: You refused to eat for 4 days?
[C 23:18]: Yep.
[B 23:27]: So now this will be in relation to the emotional abuse. Are you able to provide a clear example of what happened, where and when did it occur, what happened before, during, and afterwards?
[A 23:40]: I mean, I'm sounding like a stuck record here, but the motion— the emotional abuse started when I was in that children's panel, you know what I mean? There was never any questions as to why I absconded from Lendrickmuir. And obviously I could have told somebody, and what I was just labelled as this delinquent, and then the best thing was just to lock me up, and that emotionally screwed me up big time.
[B 24:40]: It's just to go back a little bit, and if ever you do feel like obviously that you're repeating yourself I do apologise, obviously, for the repetitive questions. If the question— if the answer is the same, don't worry about giving a repetitive answer. It's still okay to do so. Okay, no problem. And finally, the final example, if you'd be able to give one clear example of what happened in relation to the physical abuse, where and when did it occur, and what happened?
[A 25:11]: It wasn't as bad as previous establishments. But I mean, we were teenagers, and if you anything out of line, then you would get a dig, you got punched. So it would happen, might happen on a daily basis, it might happen every 3 days, just when I got a bit cocky or rebelled, you know what I mean, you're put back into line.
[B 25:44]: So you said you'd receive a dig?
[A 25:47]: A dig or a punch? Yeah, a dig, as in a dig in the ribs, or yeah, punching genitals or kicking genitals.
[B 26:11]: And again, can you recall anything what was happening, what would happen after this, after being in receipt of a punch?
[A 26:19]: You would just go on about your daily routine, whatever that may be, the norm. It was just accepted.
[B 26:35]: When you say it was accepted, was this by members of staff?
[A 26:39]: Not by me. It was— I just accepted it because I was— it was, it was the right thing to do in my head. I mean, I had been out of hand or I'd done whatever I'd done, and I mean, and that was your— I mean, obviously there's consequences in life, and that to me is a consequence. At the time, when you're a teenager, you just don't know any better. Okay.
[B 27:25]: So now the relating 5 questions are going to be very repetitive, but it's just going to be in relation to the neglect, emotional, physical abuse. How often did the neglect happen? Over what period? And did it ever change or become worse?
[A 27:38]: Well, you were neglected from the minute you were in there. Really, I mean, from day 1 to day 21, you were neglected. Looking back, you know, I mean, I mean, you wouldn't treat an animal the way that we were treated as children. This is a big thing. We were children, okay? And it's horrendous.
[C 28:16]: Say she had been there since the 2nd of August 1968 and that Crosslet is the only home that she has known. You remained at Crosslet during your early childhood, but Crosslet was under quarryers but it was not classed as a quarryer's home. So it's— does that make sense?
[B 28:33]: And again, the same question but this time in relation to the emotional abuse, Richard. How often did this happen, over what period, and did it ever change or become worse? Worse.
[A 28:42]: My emotions were— I mean, I couldn't focus, I couldn't think, and I was just robotic. I mean, I was in the system, so your emotions didn't come into anything back then.
[C 29:07]: Was 1973. You've been there from the age of 5, and it looks like you were there for about a year.
[B 29:14]: I couldn't think. I was robotic. I was just in the system. My emotions never came into question back then.
[A 29:20]: No, no, obviously I'm fucked up. That's, again, that's the way I felt at the time.
[C 29:25]: That's just—
[A 29:27]: my head was just done.
[C 29:33]: '88 until '81. I've got a 6-month family placement.
[B 29:43]: And again, it might seem a bit repeated, but in relation to the physical abuse, how often did this happen? Over what period? And did it ever change or become worse?
[A 29:53]: It didn't come any worse because there was cameras and they couldn't really make it any worse as such. It happened periodically. It could happen once a day, it could happen once every 3 days.
[B 30:15]: So it could be once a day or once every—
[A 30:18]: yeah, it was really— I mean, that was their form of punishment when we were out of line.
[C 30:27]: And do you understand the purpose of the statement? And do you agree that it can be used for your Scottish redress application alongside any supporting evidence? Amazing. So I'm gonna ask some questions about your personal background and your entry into care, but I know that that would be a bit difficult for you.
[B 30:47]: We're now on to the next question. Again, it'll be asked again, um, 3 times, just in relation to the abuse of which you've suffered. So I do apologise if it becomes a bit tedious or repetitive. So in relation to the neglect, what immediate effects did you experience?
[A 31:05]: Immediate? Worthless. Yeah, all my self-respect.
[B 31:16]: As in you like lost all your self-respect?
[A 31:18]: Yeah, a lot. I mean, whatever respect I did have for myself, it was gone. I absolutely despised my family because of this.
[C 31:26]: Do you know anything about why you were put into care?
[A 31:36]: Yeah, just life. And just, I, I just hated life.
[B 31:44]: That's perfectly fine, Richard. And we're now going to go into relation to the emotional, emotional abuse. What immediate effects did you experience? Was there any fear, shame? Sleep problems, bedwetting, running away, behaviour, or school changes?
[A 31:58]: I couldn't run away because we were obviously locked in. Um, what else? Emotional.
[B 32:09]: Um, just take your time. It's best to try and maybe think of it as like, how do you remember how it made you feel?
[A 32:19]: Oh gosh. Worthless, just like I was a nobody. I just felt, and I was existing but not living, you know what I mean?
[B 32:32]: Yeah.
[A 32:34]: I just felt that there was— I mean, I had a name, but that was all I had. I was a nobody, and I was treated like a nobody. I was treated like a problem child.
[B 33:00]: Yeah, so I just couldn't run away as I was locked in. I felt worthless, like I was a nobody. I was not living, I was just existing. I felt like all I had was my name. I was treated as a problem child.
[A 33:11]: Yep.
[B 33:12]: No problem. And then again, and this is just in relation to the physical abuse which you suffered, what immediate effects did you experience from the physical abuse?
[A 33:23]: To be honest with you, James, I've become numb. I've come numb to it, and it just— it became part of life. I was— I just accepted it. Yeah, you couldn't do anything else but— you're locked in, you couldn't do nothing, you couldn't run to speak to your mum. I mean, you had nobody to turn to.
[C 34:01]: When you were there, was that in a house or was it in like a—
[B 34:04]: The final— oh, sorry. So there's only 3 more questions in relation to this care setting. Did anyone witness, know about it, or experience something similar?
[A 34:14]: I mean, everybody knew what was going on there. Everybody knew it, like.
[B 34:21]: Can you remember any names?
[A 34:22]: No, I was only there for a short period of time, only 3 weeks, as I say. I can't remember.
[B 34:27]: That's perfectly fine.
[A 34:32]: I mean, as I see it, it was just— it was life, it was normal.
[C 34:38]: Um, can you remember anything about your daily life there? So what was the actual college itself like?
[A 34:43]: And I think it was normal for the staff just to, to do it, and it was just accepted.
[C 34:58]: Okay, what about any of the food? Can you remember what any of the food was like? Okay. And did you do schoolwork?
[B 35:12]: So, but everyone knew, everybody knew what was going on there. I can't remember the names as I was only there for 3 weeks. It was life to me at this point. I was led to, I was led to believe that this was that it was normal behaviour, that it was also normal for the staff to do it, like it was accepted.
[A 35:27]: Yeah, it's just been— if you've done something wrong, you get punished. And yeah, a kick or a punch was a punishment, and that's just become the norm. Yeah.
[C 35:35]: What about hygiene-wise? Did you get any toiletries, you know, shower gel, shampoo, toothpaste?
[A 35:41]: Was that provided?
[B 35:49]: Did you ever tell anyone or try to get help?
[A 35:52]: No, I had nobody I could tell because everybody that I knew was in the system.
[C 35:58]: And what about clothes? Were you given any fresh clothing?
[A 36:03]: I mean, who would believe us as children? We were never believed, never.
[B 36:22]: And then Robert, finally, what was different at this placement compared with the others?
[A 36:29]: You couldn't go. I couldn't escape. I had to accept what was coming or what I was getting.
[C 36:48]: Yeah, absolutely.
[B 36:53]: So now that concludes, um, your second care setting, um, being at the assessment centre. Um, I know, again, apologise for the, uh, tediousness of the questions, but We'll be going through the final set of 12 questions again, this time in relation to your final care setting. So Richard, could you kindly just confirm the institutional name, the location, approximate date and age, and who placed you there?
[A 37:22]: It was St Catherine's. It was adjacent to the assessment centre in Edinburgh, Howden Hall. Liberton. I was placed in there by the Children's Panel after my 3-week initial assessment period was over. I was roughly 14, 15, probably near the 15 mark.
[C 37:48]: Okay, are you okay? Yeah, take your time.
[B 38:03]: Yeah, so St. Catharine's units adjacent to the assessment centre, Howden Hall, Liverpool. I was placed in there by the Children's Panel once my 3-week assessment was over. How old did you say you were at the time?
[A 38:14]: 15. 14 and a half, 15.
[B 38:23]: And the next question, um, what type of setting was it and how long were you there?
[A 38:27]: It was an open setting, an open children's home. Uh, I was there just under a year, I believe. So just over a year, just under a year, and I'm sure it's just under a year.
[B 38:50]: No problem, no problem. So now, um, again, we're just going to go through a brief description of what your ordinary day life was like at St. Catherine's unit. So as the same with the previous, we'll start off with the accommodation. Could you kindly just confirm what the accommodation was like?
[A 39:08]: It was a bedroom, um, well, dorm with 5 boys in it.
[B 39:15]: Yeah, had 5 bays.
[A 39:17]: Yeah.
[B 39:18]: And was there any windows?
[A 39:20]: Yes, there was a window. Yeah, yeah.
[B 39:25]: So there's windows to allow natural light. Was there ever a toilet in this, um, in your dorm?
[A 39:32]: No, no, not at all.
[B 39:46]: What was the overall hygiene like of the dorms?
[A 39:50]: It was better, definitely better. There was more women involved in the care there.
[B 40:05]: Yeah, and can you remember what your daily routine was like?
[A 40:10]: Um, it was pretty systematic. Again, you would get up, um, you would go down, down for breakfast. Yeah, um, no, I think you just go after breakfast, you would go then most of the time I was a day pupil at my high school, so I would be travelling in the bus to the high school.
[C 40:43]: Hold on one moment.
[B 40:52]: You take a day bus to the, to the high school?
[A 40:55]: Yeah, yeah, not, not, not initially, but once, once you were there for a while, I was getting the day bus. But initially It would be that they had some, like, say, a classroom environment, but again, there was never any lessons being taught. I mean, we're all different ages, and you know what I mean, so they couldn't categorise us like that. It was just impossible to do so.
[C 41:27]: Are you okay? Yeah.
[B 41:36]: So I've got so far, um, the bedroom slash door had 5 bars. There was, uh, there were windows to allow natural light. There was no open toilet in the dorms. The overall hygiene was better. There were more women involved in the care there. My routine was systematic again: get up, down for breakfast. Most of the time I was a day pupil at my high school. I would take a day bus to the high school. Not initially, it would be a classroom environment in the unit. There was no education though. With the mixed ages and abilities, this was impossible to categorise.
[C 42:08]: Yep.
[B 42:08]: Can you remember what the overall food was like? Did you have 3 meals a day? Was there any choice?
[A 42:14]: No choice, no. It was take it or leave it. Yeah. And then there's breakfast, pretty standard breakfast, which was usually porridge, I think it was at the time. Um, yeah, um, it's just standard. There was no choice. You just— it was there. If you ate it, you ate it. If you didn't eat it, then you went hungry.
[B 42:43]: Was you ever provided clothing when you was there?
[A 42:46]: With other— what, sorry?
[B 42:47]: Was you ever provided clothing?
[A 42:49]: Yes, because I had to attend school, so yes, I was.
[B 43:01]: And with the clothing, what was provided, would you say it was adequate and clean?
[A 43:06]: Um, it's adequate, I suppose. Yeah, I mean, it couldn't really be to the extent of his previous establishments because you're in the public domain. Yeah.
[B 43:32]: And do you remember what your access to contacting your family was like? Would you ever refuse to access?
[A 43:44]: As time went on there, I actually had weekend access home.
[B 43:53]: Was this ever threatened to be taken away from you?
[A 43:55]: Oh yeah, constantly. If you misbehave, it'll be taken away from you. Oh yeah. Okay, buddy.
[C 44:08]: Yeah, I'm just making sure that you knew.
[B 44:20]: So how did the staff— how did the other children generally treat you here?
[A 44:26]: Okay, because I was one of the older ones now.
[B 44:35]: Yeah, and how did the staff genuinely treat you?
[A 44:41]: If you followed orders, okay. If not, again, you get the dig, you get the punch. You would get— I mean, many times I was dragged by the hair into the office. The office was the place that it would happen.
[B 45:00]: You would get a dig. When you get a dig, is that again to the ribs and to the genitals?
[A 45:05]: Punch to the ribs, yeah. Yeah, yeah, never nothing visible. You know, I mean, never ever mark you.
[C 45:19]: And did you say this mainly occurred in the office? Yeah, you could take taken into office.
[A 45:33]: Yeah, out of sight, everybody else.
[B 45:36]: And sometimes dragged by your hair, is that correct?
[A 45:38]: Oh yeah, yeah, regular. Yep, yep.
[B 45:40]: And this was a regular occurrence?
[A 45:45]: Yeah, if you stepped out of line. Yeah, yeah.
[C 45:48]: Did anyone else witness that?
[B 46:01]: Can you remember any— if there were any rules, punishments, isolation, or unsafe arrangements enforced by the staff?
[A 46:07]: No isolation. They couldn't isolate you there because it was open. Um, punishments, you would lose— um, I'll remember, you'd lose— they used to have the chance of getting you like a snack in the morning, and they would take that from you. You would lose a snack. In the morning.
[B 46:25]: Yeah.
[A 46:26]: And you— I mean, there's a lot of punishments, I think. I mean, there's a lot of work you have to do. Cleaning— you have to do a lot of cleaning in there. Mopped floors and brushing floors and windows. You're just— you're just a skibbie.
[B 46:39]: Yeah, that's perfectly fine. So now, um, we're going to go through, um, what happened there, which we could now consider abuse. And Would you like me to read out again the categories of abuse and what is considered to be a qualifying behaviour?
[A 46:57]: No, I just got my questions.
[B 46:59]: That's perfectly fine. So looking back, is there anything what you now consider neglect?
[A 47:04]: Yep, yep, there is. Neglect is obviously neglecting your food in the morning, you lose your snack. You were getting hit. That was part of neglect. There's a lot of physical abuse, but it's still neglect. And you're just basically just— you just go on, man. I never got an education the whole time I was in these establishments. And because initially I had to— there was a classroom there, um, but until I got my leave to go to high school, I never got— no, man, I was so far behind when I went back to high school, so far.
[C 47:44]: Yeah, but I called it try it, and the guy was like, oh, and I was like, is that not what it's called? I was like, no.
[A 48:09]: What's the worst case look like for you?
[B 48:15]: Is there anything what happened there what you'd now consider as physical abuse?
[A 48:20]: Physical abuse? Yeah, yeah. And nobody deserves the right to be hit if you don't follow orders or dragged into an office.
[B 48:47]: Did anything happen there what you would now consider abuse, um, being either emotional or sexual?
[A 48:56]: Yes.
[B 48:57]: And is that for both?
[A 48:59]: Um, well, the emotional part of things is being there. And you know, I mean, dragged and been told nothing. And yeah, definitely emotional. And at the same time, I had no emotions. Yeah, I was emotionless. That was worthless in my view.
[B 49:28]: So just for being there in general, Being dragged there and being told nothing, I became emotionless as I believe— I believed I was worthless.
[A 49:37]: Yep, yep, that's where you felt to believe. That's the way you're treated. Yeah, be seen and not heard.
[B 49:50]: Be seen but not heard. And looking back at your time within St Catherine's, is there anything what you'd now consider as sexual abuse?
[A 50:11]: There was a couple instances, yes. And again, um, in the office, um, I always remember his name because it's similar to my surname, was a Mr Richard Garrie. He was one of, like, say, the housemasters.
[B 50:24]: Mr Richard Garrie, did you say?
[A 50:26]: Mick. Mick.
[B 50:27]: Mick. Mick Garrie.
[A 50:28]: Yeah.
[B 50:31]: So when you say Mick Garrie, is that two separate names?
[A 50:34]: No, no, it's one name. MC Garrie.
[B 50:37]: Yeah, yeah, just wanted to make sure. And was this a teacher?
[A 50:41]: No, he's like the housemaster.
[B 50:44]: He was the housemaster.
[A 50:46]: Yeah, no problem. Any times that you were dragged into the office. And you always have an option now, getting a punch, rubbing them down below.
[B 50:58]: Yeah, no problem. Just give me one second.
[C 51:21]: You weren't really given toilet seats, you just had to— it was awful, but was the soap shared? Okay, so that bar of soap would have been shared between all of the lads in there? Quick. How did the staff treat you here? Can you remember their name?
[B 52:00]: So moving on to the next question, um, I know this is going to seem a bit, um, tedious because you've already given one name, but in relation to the neglect, are you able to provide Are you able to confirm, sorry, who was involved or responsible?
[A 52:15]: Mr Richard Garrie, and there was another, meant to be a teacher by the name of Mr Acres.
[B 52:20]: Mr Acres. Acres spelled A-C-R-E-S. Sure, it would have been.
[C 52:26]: Yeah, yeah, yeah.
[B 52:27]: I'll put it in speech marks just in case.
[A 52:29]: Yeah, he took a very dislike to me.
[B 52:42]: Can you remember what Mr Richard Garrie's role was?
[A 52:45]: He was a teacher.
[B 52:56]: In relation to the physical abuse, again, could you confirm who who was involved or responsible?
[A 53:04]: Um, predominantly Mr Richard Garrie and Mr Acres.
[B 53:08]: And Mr Acres. And then for the sexual abuse, Mr Richard Garrie. Now this is going to be the most distressing part of the witness statement to finish this off with for the care setting, and so take your time in answering it and we'll get through it as quickly as we possibly can. In relation to the neglect, could you please provide one clear example of what happened, when and where it occurred, what was happening before, during, and afterwards?
[A 53:56]: Neglect in here. I mean, this is the last place I was in, and obviously because I had freedom, um, because of the neglect, I rebelled. And I rebelled big time, but out with the care system. I rebelled.
[B 54:33]: But this is only in relation to the CUR system. So what happened following this?
[A 54:51]: Uh, what did I do?
[B 54:53]: Yeah, so you stated that, um, for as a clear example of what happened, I spiralled out of control.
[A 55:01]: Yeah, yep. I just got into trouble and I was stealing, breaking and entering. I just went off the rails. I just couldn't cope anymore. I just rebelled against everything and everybody. Yeah, I come into contact with.
[B 55:20]: And what happened after this?
[A 55:21]: Um, my time in St. Catherine's, when I come to an end, I went back into mainstream schooling, um, and I left very quickly. I turned 16 and I left school with nothing, no qualifications.
[B 55:42]: Nothing. So now we are just going to go into one clear example of what happened in relation to the physical abuse. Could you kindly confirm where and when did it occur, what happened during, and what happened afterwards?
[A 55:54]: It happened as soon as you stepped out of line, as soon as you disobeyed an order or you did something that they didn't like. You were then taken in the office for your punishment.
[B 56:14]: And sorry to ask, but what would that punishment usually entail?
[A 56:24]: Well, you had a choice. You had a choice of rubbing them down with a blow or a strap. I'm sure it's a strap, is it? There's a TAWS, you always remember.
[B 56:34]: The what? Sorry, how do you pronounce that?
[A 56:36]: T-A-W-S-E. That was a name for a posse. T-A-W-S-E. And it was a strap with a split in it, and you'd be beaten with that strap.
[B 56:48]: With a slit in it?
[C 56:51]: Yes.
[A 56:52]: Or you could take the easy option and not get beaten.
[B 56:57]: Yeah.
[C 57:02]: Okay, and so was this kind of just one time example?
[B 57:07]: And that was Mr Richard Garrie.
[A 57:09]: He was, yeah, he was the only one that done that.
[C 57:11]: You said that is one of the most clear examples of what happened to you, and he was the only one?
[A 57:16]: Yeah.
[C 57:17]: And what about the bar of soap? Was that like a one-time thing?
[B 57:35]: Unless there are any other instances, um, of the sexual abuse, I'm just gonna go ahead, um, obviously if you are okay, just to copy obviously what has been said previously in relation to, um, the masturbation in the office. Is there any other instances where you can think of? What?
[A 57:54]: No, because honestly, I was 100% actually got him by the throat one day.
[B 57:59]: Say that again, sorry.
[A 58:00]: I actually got him by the throat.
[B 58:02]: Oh, did you? Hold on, hold on, we'll, um, I'll, um, we'll, we will, uh, make note of that once I've just got the copy and paste and put what actually happened for in relation to that.
[C 58:16]: Sounds horrible, it's just the easiest way to say it, just to be straightforward, isn't it? So the soap is quite a regular thing, what about the stings? That quite regular as well? Do these stings leave marks, leave injuries?
[B 58:34]: So I've just started to put that in. One time I gripped Mr Richard Garrie by the throat.
[A 58:38]: Yep, because I wouldn't do what he wanted me to do and I just snapped.
[B 58:45]: What happened following this?
[A 58:50]: Nothing. Nothing at all.
[B 58:52]: Okay.
[A 58:52]: And it was so bizarre, it just stopped because he couldn't— I was, I was, I was a big lad and he couldn't, he just couldn't deal with it.
[C 59:03]: Um, right. Did you experience any fear, shame, sleep problems, bedwetting? Anything like that? Yes, you can tell me exactly what you experienced. And if you did wet the bed in Irkut House, how was that dealt with?
[B 59:31]: So just a couple of final questions in relation to the institutions. So in relation to the neglect, how often When did this happen, over what period, and did it change or become worse?
[A 59:41]: It happened over the period of time I was in there, and I would say probably for the first 6 months it was worse.
[B 59:50]: Yeah.
[A 59:52]: As I grew and got older, I don't think I was neither little boy anymore, and so they kind of lost interest in me. And I said I was towering 6 foot, um, and I think I kind of intimidated them a little bit. Yeah, to my advantage.
[B 60:29]: So I'm just gonna put, it happened over the time I was in there, and probably the first 6 months it was the worst. And as I grew and got older, they seemed to lose interest in me. I was now 6'2" and I feel like I may have intimidated them a little bit, which was to my advantage.
[A 60:45]: Yeah, I think I became a lost cause to them. They couldn't do anything with me, and they couldn't bully me because I've had it for the last 3, 4 years of my life. I just wasn't treatin' it anymore.
[C 60:57]: Okay, should we move on to Raysdale? Okay, so I've got Raysdale from 1983 to '85. You left 2 years. Can you tell me a bit more about what Raysdale was? Was this, again, was it a house? Was it residential?
[B 61:15]: So again, this will be the same question, but this time in relation to the physical abuse. Would you be able, um, how— what, sorry, with the physical abuse, how often did this happen over what period and did it ever change or become worse?
[A 61:30]: Again, I'm gonna say the first 6 months was bad, and once— basically, it was daily. It's when you stepped out of line. But once I had shown that I'd had enough, again, the physical abuse stopped And again, the same question in relation to the sexual abuse.
[B 62:06]: How often did this happen? Of what period? And did it change or become worse?
[A 62:12]: Um, probably the first 6 months again. Um, because that's when I actually attacked them.
[C 62:18]: Um, and you could come and go as you please. Um, what about the bathrooms? Are they again with a shed? Okay. Um, did you get toiletries in this place? What about clothing?
[B 62:46]: So I put, from the first 6 months, again, when I attacked him/defended myself, the abuse stopped.
[C 62:56]: Yep.
[B 62:59]: So now again, it's the same question going to be asked but in relation to the factors of abuse. What were the immediate effects which experienced in relation to the neglect?
[A 63:11]: Immediate effects, psychological effects again. And just, I think I thought that little of myself anyway, and it didn't bother me anymore. And they couldn't do or kick me down any more than the last few establishments had done, you know what I mean?
[C 63:32]: It's Um, please say you are.
[A 63:36]: Quite hard to explain really.
[C 63:39]: Oh, lovely, and you met your partner there. Wow, definitely meant to be, no argument about that. Um, did anything happen that you would now consider to be abuse?
[B 63:54]: So she put psychology effects on me again. Um, I felt little of myself. It didn't bother me anymore. They couldn't break me down any more than what the other institutions already had.
[A 64:04]: Yep.
[B 64:05]: In relation to the physical abuse, again, what is the immediate effects that you experienced?
[A 64:15]: Again, it's when you've had it so long, it doesn't really affect you as such as it does somebody that's never had it. Because you have it on a regular basis, you know what I mean? It doesn't really affect you any different from day 300 than it is from day 1.
[B 64:39]: There was a regular occurrence, it didn't affect you as much from day 300 to day 1?
[A 64:47]: Obviously, for somebody to accept that as norm must be seriously damaged. Yeah, but that's what it was, that's what happened. It was normal.
[C 64:57]: Okay, brilliant. So that was all of the care patterns that we've gone through. I'm now going to move on to the next kind of different sections of questions, but these are about your time in care overall, not just one at a time. So across all of the placements, you were Who would you say were the main people responsible for what happened to you? Yeah, so Mary, Helen, and then Brian. Okay. Were other children affected?
[B 65:39]: Again, what immediate effects did you experience following the sexual abuse?
[A 65:46]: Quite much the same answer as the rest, to be fair. Yeah, but I was— I was— I come to the extent that I was not— I refused to take it anymore.
[B 65:57]: Um, so pretty much the same answer as the rest. And what was— what was the way you said following that?
[A 66:03]: Um, I pretty much say, well, I drew the line and I said, that's good, because then I was getting older, I was looking at girls and, you know, I mean, these, these things hold me the right way in life for where I wanted to be, you know what I mean? I didn't want to— I'm not gay, I never have been. And, and I just thought, no, I'm just not allowing it. And that's why I was so, so determined not to allow it anymore.
[C 66:38]: Were complaints discouraged, ignored, or punished?
[B 66:46]: So, Richard, I put pretty much the same answer as the rest. I drew the line when I was getting older. I started to think about girls, etc., and I wanted to be in the right place in my life. I was determined to not allow those things to happen to me anymore.
[A 66:58]: The sexual abuse, yeah, most definitely. Yeah, as for the rest, I mean, that was with me for a long time. Yeah, couldn't get rid of that. I could do something about the sexual.
[B 67:10]: So now we're just on to the final 3 questions in relation to the care settings, Richard, so we should be able to fly through this soon. Did anyone else, in relation to all of the abuse that you experienced at Catherine's unit, did anyone witness it, know about it, or experience something similar?
[A 67:26]: Not the sexual. Nobody witnessed that, no. Apart from Megari.
[B 67:39]: But they witnessed everything else?
[C 67:46]: Yes.
[B 67:47]: Did you, did you tell anyone or try to get help?
[A 67:51]: No.
[B 67:52]: No. This is obviously going to sound really stupid, and I do apologise. If you didn't tell anyone or ask for help, could you provide us with a reason as to why?
[A 68:05]: I was embarrassed. Yeah. What are you going to say? I mean, it's taken me 40-odd years to come and speak to you today, you know what I mean? It's— back then, it was— I think child abuse, I mean, now it's I mean, totally out of hand. But then it was accepted, you know what I mean? It was, it was what appeared to be the right thing to do, you know what I mean? Yeah, as a beautiful—
[B 68:35]: it's just So I just put no. I was embarrassed to tell anyone. It's taken me 40 years to speak to you today. Back then, child abuse was accepted and also out of hand. It was appeared to be the right— it was appeared to be the right thing to do, but it is abuse looking back now.
[A 69:13]: 100%. There's nothing, there's nothing else it can be, you know.
[C 69:16]: I mean, it's, you kind of sugarcoat it.
[B 69:30]: And then finally, Richard, what was the difference at this place, at this placement, compared with the others?
[A 69:37]: The, the, the big thing was, um, I left here, back into mainstream, that I could see a way out of here. I had clear closure, you know what I mean? I had a path that I know in my head. Play the game and this is where you're going to be.
[B 70:21]: So, but the big thing was I left there, I could see a way out of here. I had clear closure and a path, and a path that I had in my head, just to play the game and I'll be where I need to be. Just play the system.
[C 70:34]: Yep.
[B 70:34]: Fantastic. And that concludes the placement sentence of the witness statement. Now it's just going to be a couple of questions, what we should be able to fly through quickly. It won't be as meticulous as that, so we'll try and get through quickly. So, people involved, reporting, and institutional knowledge. Across all placements, who were the main people who was responsible?
[A 70:58]: Social workers. They put me in that situation.
[B 71:02]: So with the social workers, do you recall any names?
[A 71:06]: Only one social worker, his name is Gordon. But he, he, he— the thing I can't understand to this day, why was I never talked to? You know what I mean? They talked to my parents, but they never once talked to me. And that's what I kind of get my head around. Well, I was never allowed to tell my storey. I blame my parents as well. I blame my sister. I blame, I blame everybody. And I blame my birth mother. I blame everybody because everybody had factored into this, you know what I mean? I was a teenager growing up in the '80s, and it was a hell of a place to grow up in a city in the '80s, you know what I mean?
[B 71:49]: Yeah.
[A 71:50]: And but I had no support. From my family, but more importantly, I've no support from professionals.
[B 72:21]: One second, I'll just relay back what I've got, just to make sure that obviously it's correct and we haven't missed anything. So, social workers, only one social worker, and he was called Garden. One thing I never understood from this is that they never spoke to me. Why did they never speak to me? I blame everyone for what happened to me. I grew up in the city in the '80s. It was a hell of a place to grow up. I had no support from my family, but more importantly, not from the professionals.
[A 72:53]: Yep. And you were labeled— you know what I mean? You were labelled a problem. And instead of fixing the problem, like what they do now, yeah, and you were just— well, I've just— for the last 2 hours, that's— you just had a snapshot into my life. Yeah, that's what you got. Back in the '80s.
[C 73:13]: Yeah, you just get to treat them the way you want to be treated, and that's exactly it. And you kind of live— you live your childhood through them. Yeah, that's an absolute concern, what I really do.
[B 73:33]: So I just put, I was labelled as a problem instead of fixing the problem. I was dealt with as a problem.
[A 73:43]: Correct.
[B 73:44]: Can you remember any other names who are the main people responsible?
[A 73:50]: There's too many. I mentioned everybody that I've just discussed with you over the past 2 hours. Yeah, I mean, people go in a role to support and help these people, you know what I mean? They must have had a job title, they must have had an interview to take on the role. Of the job. Yeah, you know, I mean, don't get me wrong, I met a lot of nice people there as well. I did. People genuinely want to help. But the second thing of it was, once you were labelled, you know, I mean, once the arrow was above your head, that's it, you were wasting your time.
[B 74:22]: Yeah, just give me one second, I'll just go back through into the cursors just to highlight any names.
[C 74:38]: Mike.
[B 74:39]: And do you not remember who Mike— what Mike's role was?
[A 74:42]: He was a teacher.
[B 74:43]: It was just a teacher?
[A 74:45]: Yeah, yeah, the deaf teacher. Yeah.
[B 74:47]: And it would say Mr Acre was a teacher. You don't remember the specific subject?
[A 74:51]: No, there wasn't a specific subject. Yeah, you would sit in a room and they would try and talk to you about geography, then history and maths, but you just wouldn't listen. And so they wouldn't force the fact. I mean, you just done what you wanted to do. You would sit, you would Skive, you would talk, you would do nothing.
[B 75:07]: And Mr Richard Garrie, did you say he was the boarding officer?
[A 75:11]: He was the housemaster.
[B 75:12]: Housemaster, that's it. Sorry about that.
[A 75:15]: That's okay.
[B 75:16]: So I've got Mr Richard Garrie, Mr Richard Aker, Mike as well. What was the teacher called? Mr Thornburn?
[A 75:25]: He was the head teacher. Thornburn, or the Beak. Thornburn, he was the headmaster at Glendrick?
[B 75:32]: Yeah, the Beak was his nickname. Yeah, so we got McGarrie, Mr Aker, Mike, Mr Thornburn, quotation marks, the Beak, and he was the headmaster. And was there anyone else who you named?
[A 75:50]: Not really.
[B 75:50]: No, that's perfectly fine, no problem. Um, the next question is, were other children affected and did you witness abuse or harm to anyone else?
[A 75:59]: Oh, everybody was there, especially Landry Muir. Yes, yeah, whoever was in my dorm at the time. Yeah, they're all— nobody missed out.
[B 76:16]: Nobody missed out.
[A 76:21]: A few years ago, I actually found a Facebook page that had been put up, and I wrote some really nasty things on it.
[B 76:31]: Yeah.
[A 76:32]: And they're still there, still there. I mean, that was done years ago, and there's a lot of nasty stuff on there as well from other, other people. I'm not gonna— again, that's not my business to discuss. Thanks.
[B 76:42]: No problem, that's perfectly fine. And why do you believe staff or the institution know or should have known what was happening?
[A 76:51]: Well, they're adults. I mean, I'm a father, I'm a grandfather myself, and I live for my children, my grandchildren, you know what I mean? And regardless whether they're children or not, they're in a position of trust and a position of care to look after us in the field. They dictated what way my life was going.
[B 77:32]: Well, they were adults. They were in a position of care. They was in control and dictated where my life was going. They had a duty of care and they failed. They failed.
[A 77:41]: Yeah, big time.
[B 77:43]: Yeah, no problem. Were complaints discouraged, ignored, or punished? Were you moved, threatened, or disbelieved?
[A 77:51]: Disbelieved. I never really told many people about it. Yeah, because of the— because you— because as I said to everyone, it was accepted, it was normal, it was life, it just happened, you know what I mean? So I mean, what are you meant to do? You can't fight the system, you just can't do it no matter how hard you try as a 13-year-old. I mean, who would believe me even if I did try? Nobody. I couldn't speak to anybody. I never see my parents. They just stopped me seeing them at the I've seen them periodically, but you can't go in and say to your mum, I was giving somebody a masturbating in somebody's office, can you? You know what I mean? You just can't do that. Even when I did go to the police, they said, don't be silly, you encouraged it. Yeah, I mean, I thought, wait a minute.
[C 78:54]: Sleep problems.
[B 78:58]: And then finally, have you ever reported the abuse to the police, an inquiry, a professional, or an authority?
[A 79:06]: Yeah, reported to the police. Yeah. Yep.
[B 79:09]: I know you've already stated this before, so it is a bit tedious, but what happened when you reported this to the police?
[A 79:14]: I was I was— because I was known to the police then, it was a few years, and I was turning into a criminal, I wasn't believed. I was told that I had encouraged it.
[C 79:27]: The kind of, if you went on holiday, sometimes you might struggle with somewhere you don't know.
[B 79:33]: You were told what? Sorry?
[A 79:35]: That I had encouraged the situation, I had encouraged the abuse, the sexual abuse. I must be gay. The exact words of the officer.
[C 79:46]: Okay, and is that still an ongoing thing? Okay, and when did that happen and how long did it happen for?
[B 80:00]: So the next is just movement between placements and leaving care. Why did you move between placements and were the reasons ever explained?
[C 80:06]: No.
[A 80:07]: Never, no, no. I moved obviously from the first one because I absconded because of the serious abuse. Second one was a result of abscondance, the first one. And the third one was, um, a partner wasn't ready to be integrated back into society.
[C 80:23]: Yeah, so I can understand that there would have been a struggle. How has what you went through affected relationships, parenting, friendships, Yeah, you give them the life that you wanted.
[B 80:52]: So no, never. I moved as I was, as I absconded due to serious abuse. Second was a result So it'll be expounding from the first and final setting I was deemed to, uh, I was deemed not fit to enter society.
[A 81:04]: Correct. Yep.
[B 81:07]: Did you run away, refuse to return, or ask to be moved?
[A 81:12]: You couldn't refuse. There wasn't an option.
[C 81:15]: What about friendship? Has it affected any friendship or your ability to maintain friendship?
[A 81:21]: I mean, the staff at Liverpool let me physically hitchhike home to Edinburgh, which is 60 miles, in different people's cars. They knew that was happening as a 13-year-old.
[B 81:32]: Do you say 60 miles?
[A 81:34]: Yes, 60 miles from that. I was 60 miles from my parents. Yeah.
[B 81:53]: So I just put, you couldn't refuse, that was never an option. The staff at Lendrick left me— let me hitchhike 60 miles to my parents' house, getting rides from strangers, and they not only knew but encouraged me to do so.
[A 82:05]: Yep, if you don't— if you're not happy, just bugger off again. Yeah, so I did.
[B 82:10]: And then finally for this section, when and what age did you leave care?
[A 82:15]: 16.
[B 82:17]: And what was your circumstances afterwards?
[A 82:20]: Um, for the first 4 years, my— from 16 to 20, uh, I was a criminal.
[B 82:28]: Yeah.
[A 82:29]: Um, I was even breaking in, um, doing everything I shouldn't be doing. Take no pride in it now whatsoever. Um, I got an 8-week prison sentence in Edinburgh.
[B 82:45]: One second.
[A 82:45]: Sorry.
[B 82:46]: No, don't apologise, um, Richard.
[C 82:49]: Yeah, absolutely. Just something that would remind you. Yeah.
[B 83:00]: Do you say 6 or 8 weeks?
[A 83:03]: 8 weeks. 8 weeks prison sentence.
[C 83:04]: How was it affected?
[B 83:05]: You were in Edinburgh? In Edinburgh and And what was it, what caused you to be placed into the adult prison?
[A 83:16]: Breaking in the house.
[B 83:21]: That's perfectly fine. So now it's just gonna go into the impact of your life. This may be a bit more of a distressing part, but after that we'll just be flying through. We should probably be done in the next 15 minutes or so.
[A 83:35]: Yep.
[B 83:35]: So this is the impact on your life, what the care setting has done. So how did this experience affect you at the time? So try to think about obviously your thoughts and feelings in relation to your safety, your trust, confidence, sleep, behaviour, education, relationships, and also your ability to speak up.
[A 83:56]: Well, as I say, I spiralled. The only way out I could see was rebelling. I was free, you know what I mean? I was free from that system. And instead of building my life and doing the right channel, I chose the wrong one because of the anger and the hatred and the hurt and deceit that I had in me. I couldn't speak to anybody. I had nobody to speak to. I mean, I was pretty much discharged from social services overnight. Yeah, one second, one second.
[B 84:47]: So you've got a— well, I spiralled. The only way I, um, the only way I saw was rebellion. I was free this way. Instead of building my life and choosing the right channel, I chose the wrong path due to anger, hatred, and deceit. I was essentially discharged overnight.
[A 85:03]: Yep, just 3 years of my life, then all of a sudden that's it, you're free to go. Yeah, no explanation, no nothing.
[B 85:27]: And how would you say this has affected your sleep, your behaviour, and your future relationships and ability to speak up?
[A 85:36]: For the first probably 20 years after that, it's horrendous. I had them— I was sleeping with different women. I've got 3 or 4 children that I have nothing to do with.
[C 85:48]: You know what I mean? Yeah, absolutely. Yes. Have you received counselling, therapy, mental health?
[A 86:00]: My family disowned me.
[C 86:02]: Yeah.
[A 86:05]: And I was, I was just a rebel. I was on a destruction mode. Do you not believe it?
[C 86:15]: Yeah.
[B 86:40]: The first 20 years after this was horrendous. I was sleeping with numerous women. I have 3 children that I don't have anything to do with. My family disowned me. I was just a rebel. I was in destruction mode. You wouldn't have believed it.
[A 86:52]: Mm-hmm.
[B 86:53]: Yep, yep, no problem. So the next question is, how has it affected your mental health?
[A 86:59]: Back in the day, you didn't have mental health. There was no such thing as mental health. That's only— that's a modern day. So my mental health was me breaking in. My mental health was me sleeping with different women, cheating, lying, stealing. That was my mental health. Because if you ask anybody 40 years ago what mental health was, nobody could tell you. Okay, I now know what I've done to my mental health.
[C 87:27]: Yeah.
[B 87:32]: So my mental health was stealing, break and entering, sleeping with numerous women. What else did you give an example for?
[A 87:39]: Just doing what I wanted to do. I mean, I couldn't— I didn't care. I mean, nobody could do any more to me than what had been done the previous 3 years.
[C 87:58]: No. Could any sibling, former resident, relative, friend, partner, or professional provide a supporting statement for your application, or would you want them to? You wouldn't. Okay.
[B 88:13]: How has it affected your physical health? Um, physically So like any alcohol or substance use? What were—
[A 88:23]: oh no, that's one thing I've been very strong about. I mean, I'll social drink now and again. I don't— I used to smoke at the time, but when I turned my life around, I stopped smoking. And I refuse point blank to do any kind of drugs. I've seen so much destruction with them in the care system.
[B 88:41]: Yeah, I've got no substance use. I only drink socially now. Um, how would you describe your sleep?
[A 88:49]: Terrible. My doctor refuses to give me any more sleeping pills because of the addiction, and I'm now on— actually, just give me a second, I'll tell you what they're called— diazepam.
[B 89:01]: Yeah, one moment.
[A 89:03]: Just two seconds. No, I'm a tripplin'.
[B 89:18]: I'm a tripplin'.
[A 89:20]: I'm a tripplin' for my sleep. But to be honest with you, I actually buy sleep pills on the black market.
[B 89:26]: Yeah, no problem. Hold on. Would you say this is due to it being a necessity?
[A 89:39]: Yeah, because my doctor won't give them anymore. Because of the addiction. But I've got— I need to sleep, you know what I mean? And it's all— I'm a— triptylene don't work. They calm me down, but they don't— they don't make me sleep. The only thing that makes me sleep is Zopiclone.
[B 89:54]: Zopiclone?
[A 89:55]: Yeah.
[B 89:56]: Do you know how that's spelled, by any chance?
[A 89:58]: Z-O-P-I—
[B 90:00]: yeah—
[A 90:00]: clone, C-L-O-N-E.
[B 90:06]: That's the only thing that helps with your sleep?
[A 90:08]: It's the only thing that'll put me asleep, yeah. And I know I'm addicted to them, I know that, but what's the options?
[C 90:15]: Yeah. And how are you feeling after discussing this on the phone?
[B 90:26]: Just give me one second, just while I just try and associate the— not associate, sorry, just try and fix the punctuation and grab my real quick.
[C 90:37]: Yep.
[B 90:38]: So, but no substance use. I only drink socially now. My sleep is terrible. My doctor refuses to give me more sleeping pills as he's concerned about addiction. I'm on diazepam, Amitriptyline. I do buy sleeping pills on the black market. This is a necessity as my doctor won't provide me with the drugs. Zopiclone is the only thing that helps me with my sleep. I know that I'm addicted, but what are my My options, by any chance, could you please just confirm for me what the milligrammes are for those?
[A 91:04]: Um, I think it's 7.5. It's obviously clone, I think. I don't have them to hand with me. I'm actually in a hotel room in Ireland at the moment on work. Um, the amitriptyline, I, I have, they're 10 milligrammes, but I take 2, so it's 20 milligrammes.
[B 91:20]: And how many of the zopiclone do you take a day?
[A 91:23]: Uh, 1. One at night.
[B 91:31]: Yeah, um, and then the diazepam?
[A 91:34]: Yep, I take one of them. I think there's 5 milligrammes. I've not got that in my hand either, like I said, in my bag in my car.
[B 91:39]: It's okay, don't worry about it. One, one a day?
[C 91:42]: Yeah.
[B 91:42]: And is that at night or just during the day?
[A 91:44]: At night.
[B 91:47]: Fantastic. Um, how has it affected your relationship, parenting? Friendships, intimacy, trust, or isolation?
[A 91:54]: No, um, since my children came along, the children I've been a father to, I mean, they've changed my life. Um, you've no idea.
[B 92:10]: Sorry, say that one more time.
[A 92:11]: I mean, talk about being an overprotective father.
[B 92:13]: Yeah.
[A 92:14]: Oh, you have no idea.
[B 92:15]: I have lots of problems.
[A 92:16]: Idea. And my children, my world. I see them on a daily basis. Yeah, for them, they're all doing well in life. My daughter's a paramedic. I mean, got 2 grandchildren, 2 on the way next year, and all full-time jobs, all got their own houses, done so well. And I, I thank myself for that. Um, of course, my strict regime that I've developed because of my abuse. So if anything, it's done some good. It's made me treat my children the way that I should have been treated.
[C 92:55]: Yeah. Be honest with you. I'm still— I'm working on the system, and every now and then I have to ask Auntie what that means. All right, Craig, well, you take care of yourself, and thank you again. All right, speak to you soon.
[B 93:30]: Bye. But since I've become a father to my kids, they've changed my life. Talk about being a A protective father. You have no idea. They are my world, the four of them. They all work full-time. They have a house. I gave myself a strict routine to stick to and I was able to provide myself with this. I wanted to treat my children the way I should and wanted to have been treated. They are my world.
[A 93:51]: Yep, yep.
[B 93:53]: And the next question: how has it affected education, work, confidence, opportunities, finances, housings, or day-to-day stability?
[A 94:02]: My strong will has got me out of the shit in my teenage days. Um, I, I left when I turned 20, um, after I'd done my prison sentence. I left Edinburgh. Hold on, you left Edinburgh? I left Endra. I wanted to prove my family wrong because I was written off, you know. I mean, I was a nobody. I was going to die. I was going to die crook and all this, you know. I mean, and I just got to the stage when I was 20, I thought, fuck you. Excuse my language.
[B 94:44]: No, it's okay.
[A 94:45]: I'm not going to be that person that you see I am. And I see, I packed up and I left. I left them with nothing but the clothes on my back. I'm left with no qualifications whatsoever.
[B 95:31]: So she put, my strong will has got me out of this shit from my teenage days. When I turned 20 after my prison sentence, I left Edinburgh. I wanted to prove my family wrong. It was like a fuck you. I wasn't going to be the person everyone thought I was going to be. I left with nothing but the clothes on my back. I have no qualifications. And finally, are there triggers, places, smells, authority figures, institutions, or situations that you avoid?
[A 95:58]: Not really, because I've never— I mean, I've never been near a care situation. My children have always had great upbringing, great education, you know what I mean? I've been such a strict father, but for the right reasons.
[B 96:12]: Yeah.
[A 96:13]: And I've never been in that environment, and I've never had any social— I mean, I would not allow a social worker near my door.
[B 96:21]: Yeah.
[A 96:21]: You know, I mean, I have no trust, no faith in that profession. And I actually have a friend whose wife's a social worker, and I will not associate with her in any way, shape, or form. And that's wrong. That's wrong for me to do so. And But it's a—
[B 96:38]: Sorry. It's okay to apologise. So I just got, um, not really, so I've never— sorry, not really, as I have never been near a care situation with my kids. They've had a great upbringing and education. I was a strict parent but for all the right reasons. I do not trust social workers. I will not let them near my doorstep. I have a friend who is a social worker and I will not associate myself with them.
[A 97:26]: So my friend's wife she's a social worker. And I know it's wrong, but it's the whole stigma, the word social worker, you know what I mean?
[B 97:37]: Yeah.
[A 97:37]: And I've seen the destruction and chaos they've caused in many people's lives. I mean, I've looked at all these child abuse cases and Orkney and things that have happened, and the social workers have been to blame. That's by the by, but what they've did to me personally, you know what I mean, Yeah, they can fuck off as far as I'm concerned. The whole system is dead and buried and will never be resurrected in my life. Never.
[B 98:29]: Can you just clarify something for me? You just stated that— oh, hold on. You said something then about like, um, if it's up to you, like about resurrecting something. Um, in relation to social work and social workers, what was that again? Can you just repeat it?
[A 98:52]: The only thing that's resurrected now is to speak to you about it.
[B 98:54]: Oh, okay.
[A 98:56]: Sorry, it would, it would be buried, gone. But I mean, you can probably hear from my tone, I'm getting so angry. Yeah, just thinking about these people and what they've done, you know what I mean? So many children have been scarred by this. When I say I've lost a friend through this—
[B 99:18]: yeah, I do apologise. My condolences.
[A 99:21]: No, listen, that's years and years ago, but again, it's the life that could have been saved.
[B 99:25]: Yeah, of course. Hold on, I'm just finishing up the punctuation and grammar on this and I'll read it back to you just to make sure everything's right. Just because we've gone over like quite a bit of the time period, so like I probably will lose the transcript on this. So I just want to make sure everything is crystal clear. So I just put, not really, as I've never been in a care situation with my kids. They had a great upbringing and education. I was a strict parent, but for all the right reasons. I do not trust social workers. I will not let them near my doorstep. I had a friend whose wife is a social worker and I will not associate myself with them. I know it's wrong, but it's the whole stigma of the word social worker. I've seen firsthand the effects that they've had on people's lives in regards to what's happened to me and the social workers' involvement. They can all fuck off for as I'm concerned. The only time it is resurrected in my life is speaking to you today. I have buried this. I'm angry with what has happened. To not only me but every other child. I lost a friend because of this. It was a long time ago, but this is a life that could have been saved.
[A 101:02]: Yep.
[B 101:02]: And then finally, in relation to the impact of your life, what impact has this had on your life overall, and what do you think may have been different if it had not happened?
[A 101:12]: What could have been different? Well, hopefully nothing could have been different because I love the life I've got now. But I could have left. I could have been deprived of an education, and that's so important. But because of my strong will, I mean, I've got a cracking job. I'm in a senior management role now. I'm on 80 grand a year, you know what I mean?
[B 101:42]: That's fantastic.
[A 101:43]: I own my house, I've got cracking cars, and I don't want for nothing, and this is not about money, not about money at all.
[B 101:50]: No.
[A 101:51]: But that's what the care system has done for me. That's me that's done that for me, and only me. That was the path I took when I turned 20, when I left Edinburgh, and I've done it mainly to prove my family wrong.
[B 102:15]: It's actually astounding how much spite can be such a motivating factor.
[A 102:21]: Honestly, you've no idea. I just didn't want to become a statistic, to be honest with you.
[B 102:31]: Yeah. So I just put, well, hopefully nothing but Nothing could have been different as I love the life I have right now, but I was deprived of an education, which is incredibly important. However, because of my strict regime, I have done so well for myself. I have a cracking job, nice cars, and a wonderful family. This is all due to me, my actions, and my determination. I wanted to prove everyone wrong and prevent it being another statistic.
[A 103:26]: Yep, spot on.
[B 103:30]: I'm just going to answer some questions now, which is just in relation to, for me, um, Do you know if there's any letters, photographs, reports, inquiry evidence, apologies, decisions, or previous correspondence made to support any evidence and supporting information what you've given today?
[A 104:04]: No, nothing at all.
[B 104:06]: That's fine.
[A 104:07]: No, nothing.
[B 104:09]: Could any sibling, former resident, relative, friend, or professional provide a supporting statement?
[A 104:15]: Um, no, nobody, nobody was here. Yeah, nobody was here. And, and I say because it's a taboo subject, you're not exactly going to come out homeless, started donating to your mum, you've been abused, are you?
[B 104:24]: No, of course not. So now it's just in relation to previous claims, application, or payments. Have you previously made any civil claim, um, criminal injuries claim, a redress application, a complaint, police report, increase statement, or claim to any other scheme about this abuse?
[A 104:41]: What you said, you're the first person I've talked about it in 40-odd years, so you're very privileged, I'll tell you.
[B 104:47]: Oh yeah, very much. I do feel very much So you've actually done such a fantastic job, if I'm being honest with you, Richard. Like, this is something more obviously is a very distressing and traumatic thing to speak about, but you've been able to conduct yourself very eloquently and also express yourself and give such detailed description that, like, I know this might sound a bit crazy, but like, I'm actually looking forward to drafting this statement up because you've just provided so much information. It's just going to be easy. I'm going to be able to fly through this. So again, I am glad that you've been able to finally speak about this and be a little bit open. And obviously, as you stated, we're here to try and get you the recognition and also the acknowledgement and apology, what you do deserve. Obviously, I know you stated that you haven't got any interest in relation to the money, but from what I can tell you now, that looking from our system and looking at provisional value of obviously your records, the statement what you've given today, you're estimated at a level 5. So that's anywhere between £80,000 to £100,000. But that's obviously— I can't say for right now that that's a guaranteed figure. But that is something what we believe that this level is going to be at. But it will all be down to the Scottish Redress Panel. In relation to that anyway?
[A 106:14]: It doesn't excite me. No, of course not. Maybe 40 years ago it might have, you know what I mean? But now I don't give a shit, really. I think what— you've no idea how this has made me feel now, just be talking to you. I'm not going to go run and speak to my wife when I go back home, but I think through time I might. I might do that.
[B 106:36]: I think it's one of those, I think now, like, not only for this for you isn't mainly to get anything back is in form of a compensation. I feel as though this is perfect for you in regards to your closure. I feel like now that you've been able to take a detailed account of what happened and to— obviously it's a bit easier speaking to me today because you can't put a name to my face. No, sorry, you can't put a face to my name. So yeah, it's one of those where like you probably would feel a bit more comfortable to speaking about it and being able to talk. And obviously, as I said, I'm very grateful for you to be able to do that, not only just for obviously my job and being able to do this for you, but also I'm thankful that you've done it for not for yourself really, because I feel as though this would be the start of something for you where you'd be able to—
[A 107:25]: Well, a bit interesting. I mean, to be honest with you, I don't think anybody's ever going to be alive that's caused any of this, and I don't think any repercussions is ever going to happen to these guys. And I've accepted that, you know what I mean. But I think what makes me happy is that the government has realised there's been a problem.
[B 107:45]: Of course.
[A 107:45]: A bit late, but I mean, hopefully now the kids that are going on my journey, you know what I mean, that's what it is, it's been my journey, they'll get the care that they need and thrive, you know what I mean, that I never got. And that matters. Believe me, that matters.
[B 108:04]: Of course. And you've done an absolute fantastic job in raising your family as well, especially considering everything what you've been through. Obviously, something you should be very, very proud of what you've managed to do.
[C 108:14]: Yeah.
[A 108:14]: I suppose if anything, I can thank for what happened to me for that. Yeah. In a perverse kind of way.
[B 108:20]: Well, really, it's more of thanking yourself that you was able to have that mental fortitude to be able to tell yourself that you've got a plan I'm going to stick with it and I'm going to show everyone that obviously you deserve better. And you did get better, then that was all from your own doing. Like, you became— obviously, um, without, um, sounding a bit too much like— at the end of the day, um, you, you are older than me, but you became your own, your own man essentially at that time. No guidance, nothing at all. And a lot of people within this Scottish region has not been able to do that. And I can is that right?
[A 108:56]: I can imagine.
[B 108:58]: Yeah, it could have gone a lot worse. You've probably got one of the best outcomes I've ever seen so far coming from this. Yeah. Which in a little way, obviously, you probably may feel a little bit lucky from the outcome.
[A 109:11]: I do, I do, yeah, I do. And as I say, if I had done education at school and I'd done mainstream school, I don't know where I would be. I'd probably be still in Edinburgh. I don't know. I don't know. I don't even want to think what happened then, you know. I mean, it didn't happen, and what did happen I've had to deal with, and again, I've done a bloody good job of it. I know I have.
[B 109:33]: You've done a fantastic job, I must admit, honestly. Thank you. So we're literally just near the last few questions now, yeah, and we should be able to fly through. But just in relation to that past question, what I asked, did you receive any payment, apology, settlement, or decision, or any signed waivers waiver or discharge, and do you have any copies?
[A 109:52]: Nope, nothing at all. Nothing.
[B 109:54]: Nope. So now it's just for the reason for applying. Why are you applying to the Scottish Readjust Scheme, and what would you like to come from telling your storey today?
[A 110:04]: Education. But I think, I think that's out there already. I think that's why they've created this scheme. I think whoever reads this, I don't think they'll be shocked by it because they'll have read a lot worse. But now is the time to do it. You just— I just say nobody can be punished for this, but it's just the time, you know what I mean? If you had spoke to me 2 years ago, I would have told you piss off, absolutely no chance, you know what I mean? But the time in my life now, I'm nearly 60, you know what I mean? And I feel now I should, and it's just time. Yeah, the time is right. It really is right to do that. Yeah, and it should be. I mean, I should be shouting it from the roof. Yeah. In a strange kind of way, you know what I mean? But—
[B 111:32]: The next question would be, what would an acknowledgement mean to you, Richard?
[A 111:37]: I think now it'd be pretty much meaningless, to be honest with you. It's like the horse is bolted, you know what I mean, after the steel door's been left open. It's happened because none of the people— again, none of the people involved will ever have a repercussion of what they've done. So they can stand on the highest hill in the world and shout, "I'm sorry, Richard." I just laugh at them, you know what I mean? Because it's somebody apologising that hasn't been through that, that hasn't, I'm presuming, you know what I mean, they're just reading my storey. And that's what it is, it's my life they're reading. So I think it'd be kind of, I don't think they should apologise on behalf of somebody else. Else, but somebody has to take ownership from it. I understand that.
[B 112:59]: But it is meaningless now. It is meaningless now, to be honest with you. It's happened now, and none of the people who were responsible will ever be accountable. You can stand on the highest hill and shout, sorry Richard, I would just laugh at that. I would understand that. I understand that someone has to take ownership, but those responsible will never face the consequences.
[A 113:15]: Yep, yeah, it's too late. It's far too late to be doing this, something that happened all these years ago.
[B 113:30]: And finally, is there anything else you want Rejoice Scotland to understand about what happened or the harm that you have lived with?
[A 113:38]: Again, I revert back to the previous question. What are they going to do with it? Ken, are they going to say, oh, we're so sorry? Hear it again, it's just bollocks as far as I'm concerned, you know. I mean, somebody who's in their 30s and their 40s trying to deal with something that happened 30 years ago, it's— they're doing it as a job. Yeah, Ken, they, they don't care. They'll go to bed tonight and they'll sleep no problem. What happened to me, they, you know, I mean, it's just a job to them, that's all it is. They've not experienced what I've went through, and for them to try and— and then for them to try and do something about that now, well As I say, it's too late. Far too late. And again, I think that's just a bit of resentment on my behalf there. Yeah.
[B 114:48]: So again, I refer back to the previous question. What can you do about it? You can say sorry, but it means nothing. A load of bollocks for them to now only start trying to do something about it. It's too late. Again, this may just be, just be my resentment on behalf of the care system.
[A 115:11]: Those that are meant to care have failed.
[B 115:21]: I just added that. So finally, Richard, it's just a closing— well, a closing and welfare cheque. Is there anything important that we have not covered our wording that you wanted to handle correctly?
[A 115:33]: No, no, you've been absolutely fantastic. You've delivered this like absolutely fantastic.
[B 115:49]: How are you feeling after discussing this, and do you feel safe to end the call?
[A 115:53]: Yeah, yeah, no, no, I'm not— I feel good actually. I feel good. I feel, and yeah, it's your job, I feel you've listened and you've extracted the right information. You know what I mean? You're not a robot. You're, yeah, yeah, I feel you've got compassion behind you. Yeah, it's made this whole process far easier.
[B 116:13]: Yeah, we're here to try and get the best possible outcome for you.
[A 116:16]: Yeah, yeah.
[B 116:17]: Obviously most of the time, um, you're not alone being the one who, but with saying like the money means nothing like a lot of people feel the same. And it is, yeah, it is more obviously the acknowledgement and the more of the panel admitting fault and taking accountability more than anything.
[A 116:37]: I think they've done that already by creating this system. They know there's been problems, you know what I mean?
[C 116:44]: Yeah.
[A 116:44]: But to the extent I don't think they do, and I don't think they ever will know. I don't think you'll speak to half the people involved to be honest with you. A lot of them have been dead by now, so you have no idea the true extent. This is just a statistics exercise for them, that's all this is.
[B 116:59]: Yeah, and we're gonna— when it comes in next year, there's also going to be the Church of England scheme, so really, yeah, so it's going to be even much. And with the Scotland one, obviously the storeys that have been detailed to us so far, obviously quite traumatic, I imagine, just not only for the people to have experienced it, but just even ourselves, just to hear anything. It is a shocking thing.
[A 117:25]: Yeah.
[B 117:25]: With the individually assessed Scottish redress applications, you get that, you get £100,000 because obviously, because they understand the severity of what's going on.
[A 117:34]: Yeah.
[B 117:35]: With the Church of England scheme, it's £600,000. So it shows you. Yeah, exactly. It shows you how severe basically that's going to be. So obviously that's something more. At the end of the day, the role, what we're doing here, it's the job satisfaction obviously outweighs the storeys that we hear because what we know is that we're obviously doing a job to try and make, trying to give closure to a part of your life, which obviously is very troubling. And obviously if we're able to get you any compensation in relation to that, Brilliant. But obviously, yeah, it's just a bonus on top of it. Yeah, more than anything, what we found is that the people who we're speaking to, they'd rather obviously know for sure that they're going to get this form of acknowledgement and to know that someone's being held accountable for it.
[A 118:27]: Yeah, yeah.
[B 118:28]: And so is there someone you can contact for support, or would you like any support service details?
[A 118:32]: No, I've got— I'm gonna meet a couple of colleagues now down at the bar. I'm gonna have a gin and tonic. I'm gonna go Chinese tonight. I'm over in Ireland on business, so yeah, I'm absolutely fine. But certainly I'll probably not sleep much tonight either, but again, that's just standard for me. And but all told, no, I'm not gonna jump off the windowsill. And for my kids later on— and actually one of my kids is here, he's one of my colleagues— so no, it's just I'm fine, absolutely fine.
[B 118:56]: No problem. What are you gonna have for the Chinese?
[A 118:59]: I don't know yet, I've never been to a Chinese in Ireland, so see what I and see what the crack is like.
[B 119:05]: Yeah, yeah, there you go. Well, I hope they have a lovely evening. But this is just the final question now, Richard. Has the next steps been explained to you?
[A 119:14]: Not really, no, to be honest with you, no.
[B 119:16]: Okay, I will, um, what I'm going to do is I'm now going to explain the next step to you. So I'm just going to answer that as yes. Um, so what will happen now is that I'm going to go away and I'm going to obviously draught your witness statement. I'm going to make it detailed, going to detail it within your first-person narrative.
[A 119:38]: Yep.
[B 119:38]: Because obviously this is your witness statement. I am then going to go through and I'm going to corroborate what you've said within this witness statement today, and I'm going to match it with the GP records, what we've collected. Yep. I'm going to match it with your childcare records, what we've collected, that being from Edinburgh City Council. Council, and also from the institution care setting called CMAB Care and Education. And following that, I will then make a bundle which will provide an exhibit sheet. It will provide an exhibit bundle of all relevant records which obviously corroborate what you've said today. And once that has been drafted and been completed, it is going to be sent to you directly at the email address what we have on file, which is richard@ adampervs.com.
[A 120:21]: That's correct.
[B 120:22]: Yeah, and so that'll be sent to over to you to have a look at, um, and for you to sign. And you sign and obviously just state that the information in the witness statement detailed is, um, correct, um, and the best of your ability. And once you've sent that back to us, we'll be then in a position where we'll have a WhatsApp meeting with you. The meeting won't be with me, unfortunately. Currently, right? It will be with our claims operations manager, which is Jay Taylor, and also it will be with the head solicitor here at MMA Legal. And it is not a long phone call whatsoever. All you'll need is a form of ID, be it passport or driving licence. Just put the camera in front of your face like you're taking a selfie, show obviously the ID, and then on the call, the head solicitor will state if this is acceptable and if he's happy with that. Once you've then verified, we will then submit your application to the Scottish Redress Panel. At the moment, we are unsure of the time period, what it's going to take for them to respond. We are currently under the impression that is anywhere between 8 to 12 weeks. So hopefully, if that's quick—
[A 121:35]: I wasn't expecting that answer.
[B 121:37]: I know. Yeah. Hopefully are going to come through quickly. And I do have a lot of, um, witness statements this week, just so you are aware. And I've also got, um, witness statements in the back what I'm still drafting as well.
[A 121:50]: Sure.
[B 121:50]: But from what you've given me today, like, and everything what you've done on this call, like I said, you've been absolutely fantastic, Richard. Like, you've, you've not, um, got disgruntled or anything like that when I've needed to, like, interrupt you, which obviously is a bit of a awkward situation for us both. It's not something I would want to put myself in position of interrupting you, but it's essentially just for the fluidity of the witness statement for when I go to type it up. Yeah, so hopefully I'll be able to get this done within maybe like an hour, an hour and a half, right? Okay, and then we'll go from there. I'm hoping that I might be able to get this done for you at the end of this week on Friday. If not, um, I'll definitely have it sent over to you by the end of next Friday.
[A 122:29]: Okay, that's absolutely Absolutely fine, mate. Yeah, no problem at all.
[B 122:32]: No problem. Well, thank you very much again for obviously sharing your storey with me today.
[A 122:35]: No, listen, not a problem. Incredible. Good to speak to you, and I'll catch up with you soon.
[C 122:39]: Okay.
[B 122:39]: Yeah, of course. Have a lovely evening. Bye.
[A 122:41]: Yeah, you too.
[B 122:41]: Bye-bye., `formatted_transcript` = [A 00:00]: Hi there.
[B 00:01]: Hi Richard, it's James here from ML Legal. How are you? How are you doing?
[A 00:05]: I'm okay, yeah, okay.
[B 00:07]: I do have to pass data protection purposes again just before we continue with the statement. Could you please just confirm for me your date of birth, please, Richard?
[A 00:15]: 18th of March, 1960.
[B 00:17]: Fantastic. And then just your postal address, please.
[A 00:20]: Yep, Tango X44 Kingfisher Grove, Gallowshields, Tango Delta 1-2-2-Pet Hotel.
[B 00:24]: Fantastic. And just let you know again, calls are recorded for training and monitoring purposes.
[A 00:29]: Yep.
[B 00:30]: And so now we are going to go into your second care setting. Again, this is all the exact same 12 questions. And so if you could kindly confirm for me the second care setting's institution name, location, the approximate dates, and your age, and who placed you there.
[A 00:46]: That was the Edinburgh Assessment Centre, and location was Howdenhall Drive, and that's at Liberton in Edinburgh. And I was about 14 when maybe 14 and a half, 15, and I was placed there by the Children's Panel in Edinburgh. That I remember very clearly.
[B 01:42]: Also, um, can you remember how long he was there for?
[A 01:46]: 3 weeks.
[B 02:02]: What type of care setting was this?
[A 02:04]: It was a closed environment. It was a secure unit.
[B 02:25]: So the next question is going to be in relation to what your ordinary, ordinary daily life was like there. First, what we're going to do is we're going to go through what the accommodation was like. So could you kindly just confirm for me what the accommodation setting was like?
[A 02:39]: It was like a cell. It's our locked room. There's two of these in the room, but I can remember.
[B 02:56]: Was there a window?
[A 02:58]: No, no.
[B 03:01]: And did you have access to a toilet?
[A 03:04]: I think I must have. I think I must have, because certainly over there, neither. Same instances as in the past.
[B 03:22]: What was the cleanliness like of these cells?
[A 03:26]: Um, just standard, just a room. Um, I can't remember it being overly dirty.
[B 03:44]: Was you provided clothing when you was at the assessment centre?
[A 03:48]: Not initially, no. Um, we got a grant from the social services, but that was probably a couple of weeks in.
[B 04:05]: He was given a grant by the social services. Was this direct?
[A 04:09]: I was given clothes.
[B 04:10]: Oh, sorry.
[A 04:11]: Yeah, yeah, I imagine it's a care grant or whatever it is.
[C 04:19]: Yeah.
[B 04:19]: And how long into being there was this provided to you?
[A 04:23]: A good couple of weeks anyway.
[B 04:34]: So did you only have like one set of clothes?
[A 04:36]: One set? Well, I think in the end they would give me somebody else's clothes out of the top of that bank of clothing, but I always remember I looked right out of place because it was just— it wasn't me. I was taken from the hearing straight there, so there's no pass and go.
[B 05:28]: What was the routine? What was the daily routine like there?
[A 05:32]: You were, you were up here in the morning and the doors, you had to stand behind your door, wait until it was opened. Yeah, you have to march, but literally march to the breakfast.
[B 05:52]: And was this in like a hall?
[A 05:54]: Yeah, yeah, yeah.
[B 06:02]: And what would follow breakfast?
[A 06:04]: You would get breakfast and you would go up, and I remember you go back up to— back up to your room. Yeah, um, and then you would try— I think I probably had a bath or a shower or something. I really can't remember. I certainly was not as bad as previous.
[B 06:22]: Um, so when you were saying when you was able to have the bath and shower, um, was it something where you was able to have your own privacy?
[A 06:31]: Oh no, no, no, no, no, no, no.
[B 06:33]: All right, so would you just be able to briefly describe what it was like when you was taking a shower?
[A 06:37]: Well, it's just— I mean, showers were all open. And you were standing next to somebody. There was no privacy, no privacy whatsoever.
[B 06:55]: I'm sorry to seem like this is prying or anything like that, but was it ever a member of staff present when you were showering and stuff?
[A 07:03]: Yeah, yeah, because you were watched 24/7. There, it was constant. You couldn't be left alone unless, unless you're in your room locked in.
[B 07:21]: What was contact like with your family? Would you ever refuse or deny contact?
[A 07:29]: I've never seen them for 3 weeks. Was not allowed to see them.
[B 07:33]: He wasn't allowed to see him?
[A 07:34]: Nope. No family contact for 3 weeks.
[B 07:36]: Did you have a request to try and contact your family?
[A 07:39]: Um, yeah, yeah, I wanted my mum. Yeah, yeah. And there was once that they did come up, but, um, only because they wanted— the assessment said, what, just me to see a psychologist? And he had turned up.
[B 07:52]: Okay, one moment for a second.
[A 07:54]: Sure.
[B 08:12]: Can you remember the child psychologist's name? No, that's fine, don't worry.
[A 08:20]: Yeah, I was not in a good way. Um, to say the least.
[B 08:31]: Can you remember what the outcome was from you being seen by the child psychologist?
[A 08:36]: No, it was never discussed with me. No, I was never privy to that information.
[B 08:44]: So I just put the outcome of which was never discussed with me.
[A 08:46]: Yeah, none of this was discussed with me in any way, shape, or form. And I was put in there so I couldn't abscond.
[B 09:15]: So now I'm just gonna go into the next question. How did the other children genuinely treat you?
[A 09:22]: Because I was in Edinburgh, it genuinely wasn't as bad, but there was still a tier system, as in hierarchy. Obviously I was still quite young, and there was children there up to 16.
[B 09:57]: The children there that were 16?
[A 09:59]: Yeah, there's older children. Yeah, yeah, I should put the other children.
[B 10:08]: Okay, there were a tier system hierarchy. I was still quite young. There were children there that were 16.
[A 10:15]: Yeah, they were, they were the, like, say, the kingpins, you know what I mean?
[B 10:23]: So to speak.
[A 10:24]: Yeah.
[B 10:27]: How did they, how did the staff genuinely treat you?
[A 10:34]: Like, uh, you're only the one he cared for, put it that way. You were there, they were there to do a job. You know what I mean? They were turning up to do the job, but there was no one-to-one. You were just there. I mean, it was just a routine.
[B 11:08]: So the staff didn't care for you, they were only there to do a job. There was no one-to-one, you were just there. There was no routine. And was there any form of rules, punishments, isolation, or unsafe arrangements that was enforced by the staff?
[A 11:21]: Yeah, they had a single cell that would put you in and strip you.
[B 11:26]: Oh, sorry, a single cell which they'd strip you?
[A 11:28]: They'd strip you, and it had peepholes, and all the kids— they'd make the kids bang on the door when they're— because you wouldn't be— you'd be allowed out for breakfast.
[B 11:35]: Hold on one second. Sorry about this, Richard.
[A 11:38]: Okay.
[B 12:05]: I just saw about this, correct? They had a single cell which they would strip you in. There was peepholes, there was peepholes in the cell in which the other children would look through to mock you and bang on the door, correct?
[A 12:17]: Yeah. And you would, you would have been there for the duration of your punishment.
[B 12:27]: You've been there for the duration of the punishment?
[A 12:29]: Yes, it was 3 days. You've been there for 3 days, 3 days, 3 days, maybe 4 days, and you would be stripped naked and you would obviously bring your food in, but there's no, there's no, um, nothing at all to do. No books, no nothing.
[B 13:18]: So as you put, the punishment would last up to 3 or 4 days. You would be naked, not provided any books or stimulant. They would only provide you with food.
[A 13:25]: Yep, correct. They did have a potty in the corner, you pissing the pot legs.
[B 13:42]: If you ever used the, uh, the pot, was it ever changed if you, if you requested for it to be changed?
[A 13:49]: No, no, you once Once a day you would be let out to empty your piss pot, um, and that's it, you're back in again. You didn't even have— I know even in prison, like, you get exercise. There's never any, nothing like that. Yeah.
[B 14:16]: So again, um, it is going to be, um Identifying what you'd now consider abuse that you suffered whilst she was at the assessment centre. And so in relation to neglect, that would be any inadequate or withholding of food, clothing, warmth, hygiene, supervision, safety, medical care, education, or emotional support, unsafe confinement, failure to protect from bullying, violence, sexual harm, or other children or unsafe adults. Looking back, would you say that you was a victim of neglect whilst she was at the assessment centre?
[A 14:48]: Yeah, 100%. Predominantly psychological.
[B 15:10]: Looking back at your time when you was at the assessment centre, is there anything what you'd now consider as physical abuse?
[A 15:19]: You were given a punch here and there, yeah. If you step— if you stepped out of line, if you want to go to put in a cell, you were given a punch or a slap.
[B 15:38]: Can you recall where they'd hit you? Was it in the face?
[A 15:43]: Genitals. Give you a kick or a punch in the genitals. Never anywhere that could be seen. Never.
[B 15:58]: Looking back at your time, would you say that there's anything what you would now consider as emotional abuse?
[A 16:04]: Oh yeah, yeah.
[B 16:07]: And then again, for looking back at your time at the assessment centre, is there anything what you'd now consider as sexual abuse?
[A 16:14]: No, no, no, no problem.
[B 16:17]: So I'm going to ask the following questions again in relation to all three levels of abuse that you suffered while you was at the assessment centre. So in relation to the neglect, Richard, could you please confirm who was involved or responsible?
[A 16:33]: The system. The system is the system, yeah, clear and simple. There is only one answer, yeah, yeah, it's the system. Edinburgh Council. Or in our children's panel allowed this to happen by putting the children in here.
[B 17:01]: Can you think of any specific— sorry, can you remember any names or any specific roles, descriptions of the staff?
[A 17:12]: One springs to mind, and his name is Ronnie Motherwell.
[B 17:17]: Ronnie Motherwell? Yes. And would you say, um, Ronnie Motherwell was responsible for any of the abuse that you suffered when you was there? Could you specifically highlight which levels of abuse? Which type of abuse?
[A 17:35]: He would punch you. He would kick you if you were gonna get— yeah, I mean, it's— yeah, just an odd dig. It was not to the extent as Lendrick Muir, but there was— you're always alert, you know. I mean, you knew what was coming if you stood out of line.
[B 17:51]: Yeah. And again, in relation to who was responsible, um, for the physical abuse, um, who would you say was involved or responsible for that? Staff. Yeah. Do you remember any specific names?
[A 18:25]: Well, Ronnie Motherwell was one. Um, not really. He always starts— he always sprung to mind. Um, he was a Scouse, like, yeah, in the highest order.
[B 18:53]: And again, in relation to the emotional abuse, um, are you able to confirm who was involved or responsible?
[A 19:00]: Well, everybody dealt with my care package, to be fair.
[B 19:04]: Everyone dealt with your care package?
[A 19:06]: Everybody dealt with my care package, yeah, because I mean, I go to an assessment centre— sorry, I go to a children's panel, and there was no dialogue with myself. I went there because I kept absconding from Landryk Muir, and the next thing I know, I walked— I was shackled and put into a social worker's car. Taken from my parents, no explanation, no nothing.
[B 19:34]: You were shackled, did you say?
[A 19:36]: Handcuffs, eye cuffs, yeah, yeah, cuffs, so I couldn't abscond, I couldn't run away, because if I got to that door, I would have, trust me.
[B 19:46]: Yeah, so you was putting cuffs on, then putting cuffs and taken to the car, then straight to the assessment centre, straight there.
[A 19:54]: Yeah, there's no passing go, there's no goodbye to parents, nothing. I always remember the children's panel had a button under the table, and I knew— obviously I knew exactly what was going to happen. The button was pressed, you could hear it. Yeah, indicate them to lock the doors down the stairs.
[B 20:30]: And was this the door downstairs? You mean in the entrance of the building?
[A 20:34]: Correct. Yes, yeah, they sealed it so I couldn't get out.
[C 20:50]: Hi, this is Craig. Hi Craig, it's Leah calling from Eleanor Legal. Is now still a good time to conduct your witness statement?
[B 21:01]: So now we're just going to go through each level of the abuse, if you're able to provide one clear example of what happened, where and when did it occur, what was happening before the abuse took place, during, and afterwards. So we'll start first with the neglect. Could you please provide me with one clear example of what happened, Richard?
[A 21:23]: Yeah, well, neglect to me was being put in a room for 3 days, potentially, or longer or shorter, and on average 3 days with no clothing, no stimulation, no light.
[C 21:43]: Kind of your final chance to say what you need to say.
[A 21:48]: And what abuse did you want?
[C 21:50]: I mean, you got a drink or something nearby?
[A 21:56]: Okay, people can understand. You mean you're ripped from your family, put into this surrounding without any chat, dialogue, anything?
[C 22:07]: Some questions could be quite upsetting because to give concerning home and care in the same past. Just take your right-hand side now. And before we do start, have you previously made any civil claim, criminal injuries claim, retrafications complaint, police report, inquiry statement, or claim to another team about any assistance you received? And have you ever received any payment, apology, settlement, or decision Do you recall what happened after this?
[A 22:46]: What respect?
[B 22:47]: So once you was obviously let out of the room, all right, just go back into mainstream then.
[A 22:54]: Yeah, you get your collection of clothes, you get your clothes back, and you just go back into your room. But I was put in there for 3 days because I refused to eat for 4 days.
[B 23:14]: You refused to eat for 4 days?
[C 23:18]: Yep.
[B 23:27]: So now this will be in relation to the emotional abuse. Are you able to provide a clear example of what happened, where and when did it occur, what happened before, during, and afterwards?
[A 23:40]: I mean, I'm sounding like a stuck record here, but the motion— the emotional abuse started when I was in that children's panel, you know what I mean? There was never any questions as to why I absconded from Lendrickmuir. And obviously I could have told somebody, and what I was just labelled as this delinquent, and then the best thing was just to lock me up, and that emotionally screwed me up big time.
[B 24:40]: It's just to go back a little bit, and if ever you do feel like obviously that you're repeating yourself I do apologise, obviously, for the repetitive questions. If the question— if the answer is the same, don't worry about giving a repetitive answer. It's still okay to do so. Okay, no problem. And finally, the final example, if you'd be able to give one clear example of what happened in relation to the physical abuse, where and when did it occur, and what happened?
[A 25:11]: It wasn't as bad as previous establishments. But I mean, we were teenagers, and if you anything out of line, then you would get a dig, you got punched. So it would happen, might happen on a daily basis, it might happen every 3 days, just when I got a bit cocky or rebelled, you know what I mean, you're put back into line.
[B 25:44]: So you said you'd receive a dig?
[A 25:47]: A dig or a punch? Yeah, a dig, as in a dig in the ribs, or yeah, punching genitals or kicking genitals.
[B 26:11]: And again, can you recall anything what was happening, what would happen after this, after being in receipt of a punch?
[A 26:19]: You would just go on about your daily routine, whatever that may be, the norm. It was just accepted.
[B 26:35]: When you say it was accepted, was this by members of staff?
[A 26:39]: Not by me. It was— I just accepted it because I was— it was, it was the right thing to do in my head. I mean, I had been out of hand or I'd done whatever I'd done, and I mean, and that was your— I mean, obviously there's consequences in life, and that to me is a consequence. At the time, when you're a teenager, you just don't know any better. Okay.
[B 27:25]: So now the relating 5 questions are going to be very repetitive, but it's just going to be in relation to the neglect, emotional, physical abuse. How often did the neglect happen? Over what period? And did it ever change or become worse?
[A 27:38]: Well, you were neglected from the minute you were in there. Really, I mean, from day 1 to day 21, you were neglected. Looking back, you know, I mean, I mean, you wouldn't treat an animal the way that we were treated as children. This is a big thing. We were children, okay? And it's horrendous.
[C 28:16]: Say she had been there since the 2nd of August 1968 and that Crosslet is the only home that she has known. You remained at Crosslet during your early childhood, but Crosslet was under quarryers but it was not classed as a quarryer's home. So it's— does that make sense?
[B 28:33]: And again, the same question but this time in relation to the emotional abuse, Richard. How often did this happen, over what period, and did it ever change or become worse? Worse.
[A 28:42]: My emotions were— I mean, I couldn't focus, I couldn't think, and I was just robotic. I mean, I was in the system, so your emotions didn't come into anything back then.
[C 29:07]: Was 1973. You've been there from the age of 5, and it looks like you were there for about a year.
[B 29:14]: I couldn't think. I was robotic. I was just in the system. My emotions never came into question back then.
[A 29:20]: No, no, obviously I'm fucked up. That's, again, that's the way I felt at the time.
[C 29:25]: That's just—
[A 29:27]: my head was just done.
[C 29:33]: '88 until '81. I've got a 6-month family placement.
[B 29:43]: And again, it might seem a bit repeated, but in relation to the physical abuse, how often did this happen? Over what period? And did it ever change or become worse?
[A 29:53]: It didn't come any worse because there was cameras and they couldn't really make it any worse as such. It happened periodically. It could happen once a day, it could happen once every 3 days.
[B 30:15]: So it could be once a day or once every—
[A 30:18]: yeah, it was really— I mean, that was their form of punishment when we were out of line.
[C 30:27]: And do you understand the purpose of the statement? And do you agree that it can be used for your Scottish redress application alongside any supporting evidence? Amazing. So I'm gonna ask some questions about your personal background and your entry into care, but I know that that would be a bit difficult for you.
[B 30:47]: We're now on to the next question. Again, it'll be asked again, um, 3 times, just in relation to the abuse of which you've suffered. So I do apologise if it becomes a bit tedious or repetitive. So in relation to the neglect, what immediate effects did you experience?
[A 31:05]: Immediate? Worthless. Yeah, all my self-respect.
[B 31:16]: As in you like lost all your self-respect?
[A 31:18]: Yeah, a lot. I mean, whatever respect I did have for myself, it was gone. I absolutely despised my family because of this.
[C 31:26]: Do you know anything about why you were put into care?
[A 31:36]: Yeah, just life. And just, I, I just hated life.
[B 31:44]: That's perfectly fine, Richard. And we're now going to go into relation to the emotional, emotional abuse. What immediate effects did you experience? Was there any fear, shame? Sleep problems, bedwetting, running away, behaviour, or school changes?
[A 31:58]: I couldn't run away because we were obviously locked in. Um, what else? Emotional.
[B 32:09]: Um, just take your time. It's best to try and maybe think of it as like, how do you remember how it made you feel?
[A 32:19]: Oh gosh. Worthless, just like I was a nobody. I just felt, and I was existing but not living, you know what I mean?
[B 32:32]: Yeah.
[A 32:34]: I just felt that there was— I mean, I had a name, but that was all I had. I was a nobody, and I was treated like a nobody. I was treated like a problem child.
[B 33:00]: Yeah, so I just couldn't run away as I was locked in. I felt worthless, like I was a nobody. I was not living, I was just existing. I felt like all I had was my name. I was treated as a problem child.
[A 33:11]: Yep.
[B 33:12]: No problem. And then again, and this is just in relation to the physical abuse which you suffered, what immediate effects did you experience from the physical abuse?
[A 33:23]: To be honest with you, James, I've become numb. I've come numb to it, and it just— it became part of life. I was— I just accepted it. Yeah, you couldn't do anything else but— you're locked in, you couldn't do nothing, you couldn't run to speak to your mum. I mean, you had nobody to turn to.
[C 34:01]: When you were there, was that in a house or was it in like a—
[B 34:04]: The final— oh, sorry. So there's only 3 more questions in relation to this care setting. Did anyone witness, know about it, or experience something similar?
[A 34:14]: I mean, everybody knew what was going on there. Everybody knew it, like.
[B 34:21]: Can you remember any names?
[A 34:22]: No, I was only there for a short period of time, only 3 weeks, as I say. I can't remember.
[B 34:27]: That's perfectly fine.
[A 34:32]: I mean, as I see it, it was just— it was life, it was normal.
[C 34:38]: Um, can you remember anything about your daily life there? So what was the actual college itself like?
[A 34:43]: And I think it was normal for the staff just to, to do it, and it was just accepted.
[C 34:58]: Okay, what about any of the food? Can you remember what any of the food was like? Okay. And did you do schoolwork?
[B 35:12]: So, but everyone knew, everybody knew what was going on there. I can't remember the names as I was only there for 3 weeks. It was life to me at this point. I was led to, I was led to believe that this was that it was normal behaviour, that it was also normal for the staff to do it, like it was accepted.
[A 35:27]: Yeah, it's just been— if you've done something wrong, you get punished. And yeah, a kick or a punch was a punishment, and that's just become the norm. Yeah.
[C 35:35]: What about hygiene-wise? Did you get any toiletries, you know, shower gel, shampoo, toothpaste?
[A 35:41]: Was that provided?
[B 35:49]: Did you ever tell anyone or try to get help?
[A 35:52]: No, I had nobody I could tell because everybody that I knew was in the system.
[C 35:58]: And what about clothes? Were you given any fresh clothing?
[A 36:03]: I mean, who would believe us as children? We were never believed, never.
[B 36:22]: And then Robert, finally, what was different at this placement compared with the others?
[A 36:29]: You couldn't go. I couldn't escape. I had to accept what was coming or what I was getting.
[C 36:48]: Yeah, absolutely.
[B 36:53]: So now that concludes, um, your second care setting, um, being at the assessment centre. Um, I know, again, apologise for the, uh, tediousness of the questions, but We'll be going through the final set of 12 questions again, this time in relation to your final care setting. So Richard, could you kindly just confirm the institutional name, the location, approximate date and age, and who placed you there?
[A 37:22]: It was St Catherine's. It was adjacent to the assessment centre in Edinburgh, Howden Hall. Liberton. I was placed in there by the Children's Panel after my 3-week initial assessment period was over. I was roughly 14, 15, probably near the 15 mark.
[C 37:48]: Okay, are you okay? Yeah, take your time.
[B 38:03]: Yeah, so St. Catharine's units adjacent to the assessment centre, Howden Hall, Liverpool. I was placed in there by the Children's Panel once my 3-week assessment was over. How old did you say you were at the time?
[A 38:14]: 15. 14 and a half, 15.
[B 38:23]: And the next question, um, what type of setting was it and how long were you there?
[A 38:27]: It was an open setting, an open children's home. Uh, I was there just under a year, I believe. So just over a year, just under a year, and I'm sure it's just under a year.
[B 38:50]: No problem, no problem. So now, um, again, we're just going to go through a brief description of what your ordinary day life was like at St. Catherine's unit. So as the same with the previous, we'll start off with the accommodation. Could you kindly just confirm what the accommodation was like?
[A 39:08]: It was a bedroom, um, well, dorm with 5 boys in it.
[B 39:15]: Yeah, had 5 bays.
[A 39:17]: Yeah.
[B 39:18]: And was there any windows?
[A 39:20]: Yes, there was a window. Yeah, yeah.
[B 39:25]: So there's windows to allow natural light. Was there ever a toilet in this, um, in your dorm?
[A 39:32]: No, no, not at all.
[B 39:46]: What was the overall hygiene like of the dorms?
[A 39:50]: It was better, definitely better. There was more women involved in the care there.
[B 40:05]: Yeah, and can you remember what your daily routine was like?
[A 40:10]: Um, it was pretty systematic. Again, you would get up, um, you would go down, down for breakfast. Yeah, um, no, I think you just go after breakfast, you would go then most of the time I was a day pupil at my high school, so I would be travelling in the bus to the high school.
[C 40:43]: Hold on one moment.
[B 40:52]: You take a day bus to the, to the high school?
[A 40:55]: Yeah, yeah, not, not, not initially, but once, once you were there for a while, I was getting the day bus. But initially It would be that they had some, like, say, a classroom environment, but again, there was never any lessons being taught. I mean, we're all different ages, and you know what I mean, so they couldn't categorise us like that. It was just impossible to do so.
[C 41:27]: Are you okay? Yeah.
[B 41:36]: So I've got so far, um, the bedroom slash door had 5 bars. There was, uh, there were windows to allow natural light. There was no open toilet in the dorms. The overall hygiene was better. There were more women involved in the care there. My routine was systematic again: get up, down for breakfast. Most of the time I was a day pupil at my high school. I would take a day bus to the high school. Not initially, it would be a classroom environment in the unit. There was no education though. With the mixed ages and abilities, this was impossible to categorise.
[C 42:08]: Yep.
[B 42:08]: Can you remember what the overall food was like? Did you have 3 meals a day? Was there any choice?
[A 42:14]: No choice, no. It was take it or leave it. Yeah. And then there's breakfast, pretty standard breakfast, which was usually porridge, I think it was at the time. Um, yeah, um, it's just standard. There was no choice. You just— it was there. If you ate it, you ate it. If you didn't eat it, then you went hungry.
[B 42:43]: Was you ever provided clothing when you was there?
[A 42:46]: With other— what, sorry?
[B 42:47]: Was you ever provided clothing?
[A 42:49]: Yes, because I had to attend school, so yes, I was.
[B 43:01]: And with the clothing, what was provided, would you say it was adequate and clean?
[A 43:06]: Um, it's adequate, I suppose. Yeah, I mean, it couldn't really be to the extent of his previous establishments because you're in the public domain. Yeah.
[B 43:32]: And do you remember what your access to contacting your family was like? Would you ever refuse to access?
[A 43:44]: As time went on there, I actually had weekend access home.
[B 43:53]: Was this ever threatened to be taken away from you?
[A 43:55]: Oh yeah, constantly. If you misbehave, it'll be taken away from you. Oh yeah. Okay, buddy.
[C 44:08]: Yeah, I'm just making sure that you knew.
[B 44:20]: So how did the staff— how did the other children generally treat you here?
[A 44:26]: Okay, because I was one of the older ones now.
[B 44:35]: Yeah, and how did the staff genuinely treat you?
[A 44:41]: If you followed orders, okay. If not, again, you get the dig, you get the punch. You would get— I mean, many times I was dragged by the hair into the office. The office was the place that it would happen.
[B 45:00]: You would get a dig. When you get a dig, is that again to the ribs and to the genitals?
[A 45:05]: Punch to the ribs, yeah. Yeah, yeah, never nothing visible. You know, I mean, never ever mark you.
[C 45:19]: And did you say this mainly occurred in the office? Yeah, you could take taken into office.
[A 45:33]: Yeah, out of sight, everybody else.
[B 45:36]: And sometimes dragged by your hair, is that correct?
[A 45:38]: Oh yeah, yeah, regular. Yep, yep.
[B 45:40]: And this was a regular occurrence?
[A 45:45]: Yeah, if you stepped out of line. Yeah, yeah.
[C 45:48]: Did anyone else witness that?
[B 46:01]: Can you remember any— if there were any rules, punishments, isolation, or unsafe arrangements enforced by the staff?
[A 46:07]: No isolation. They couldn't isolate you there because it was open. Um, punishments, you would lose— um, I'll remember, you'd lose— they used to have the chance of getting you like a snack in the morning, and they would take that from you. You would lose a snack. In the morning.
[B 46:25]: Yeah.
[A 46:26]: And you— I mean, there's a lot of punishments, I think. I mean, there's a lot of work you have to do. Cleaning— you have to do a lot of cleaning in there. Mopped floors and brushing floors and windows. You're just— you're just a skibbie.
[B 46:39]: Yeah, that's perfectly fine. So now, um, we're going to go through, um, what happened there, which we could now consider abuse. And Would you like me to read out again the categories of abuse and what is considered to be a qualifying behaviour?
[A 46:57]: No, I just got my questions.
[B 46:59]: That's perfectly fine. So looking back, is there anything what you now consider neglect?
[A 47:04]: Yep, yep, there is. Neglect is obviously neglecting your food in the morning, you lose your snack. You were getting hit. That was part of neglect. There's a lot of physical abuse, but it's still neglect. And you're just basically just— you just go on, man. I never got an education the whole time I was in these establishments. And because initially I had to— there was a classroom there, um, but until I got my leave to go to high school, I never got— no, man, I was so far behind when I went back to high school, so far.
[C 47:44]: Yeah, but I called it try it, and the guy was like, oh, and I was like, is that not what it's called? I was like, no.
[A 48:09]: What's the worst case look like for you?
[B 48:15]: Is there anything what happened there what you'd now consider as physical abuse?
[A 48:20]: Physical abuse? Yeah, yeah. And nobody deserves the right to be hit if you don't follow orders or dragged into an office.
[B 48:47]: Did anything happen there what you would now consider abuse, um, being either emotional or sexual?
[A 48:56]: Yes.
[B 48:57]: And is that for both?
[A 48:59]: Um, well, the emotional part of things is being there. And you know, I mean, dragged and been told nothing. And yeah, definitely emotional. And at the same time, I had no emotions. Yeah, I was emotionless. That was worthless in my view.
[B 49:28]: So just for being there in general, Being dragged there and being told nothing, I became emotionless as I believe— I believed I was worthless.
[A 49:37]: Yep, yep, that's where you felt to believe. That's the way you're treated. Yeah, be seen and not heard.
[B 49:50]: Be seen but not heard. And looking back at your time within St Catherine's, is there anything what you'd now consider as sexual abuse?
[A 50:11]: There was a couple instances, yes. And again, um, in the office, um, I always remember his name because it's similar to my surname, was a Mr Richard Garrie. He was one of, like, say, the housemasters.
[B 50:24]: Mr Richard Garrie, did you say?
[A 50:26]: Mick. Mick.
[B 50:27]: Mick. Mick Garrie.
[A 50:28]: Yeah.
[B 50:31]: So when you say Mick Garrie, is that two separate names?
[A 50:34]: No, no, it's one name. MC Garrie.
[B 50:37]: Yeah, yeah, just wanted to make sure. And was this a teacher?
[A 50:41]: No, he's like the housemaster.
[B 50:44]: He was the housemaster.
[A 50:46]: Yeah, no problem. Any times that you were dragged into the office. And you always have an option now, getting a punch, rubbing them down below.
[B 50:58]: Yeah, no problem. Just give me one second.
[C 51:21]: You weren't really given toilet seats, you just had to— it was awful, but was the soap shared? Okay, so that bar of soap would have been shared between all of the lads in there? Quick. How did the staff treat you here? Can you remember their name?
[B 52:00]: So moving on to the next question, um, I know this is going to seem a bit, um, tedious because you've already given one name, but in relation to the neglect, are you able to provide Are you able to confirm, sorry, who was involved or responsible?
[A 52:15]: Mr Richard Garrie, and there was another, meant to be a teacher by the name of Mr Acres.
[B 52:20]: Mr Acres. Acres spelled A-C-R-E-S. Sure, it would have been.
[C 52:26]: Yeah, yeah, yeah.
[B 52:27]: I'll put it in speech marks just in case.
[A 52:29]: Yeah, he took a very dislike to me.
[B 52:42]: Can you remember what Mr Richard Garrie's role was?
[A 52:45]: He was a teacher.
[B 52:56]: In relation to the physical abuse, again, could you confirm who who was involved or responsible?
[A 53:04]: Um, predominantly Mr Richard Garrie and Mr Acres.
[B 53:08]: And Mr Acres. And then for the sexual abuse, Mr Richard Garrie. Now this is going to be the most distressing part of the witness statement to finish this off with for the care setting, and so take your time in answering it and we'll get through it as quickly as we possibly can. In relation to the neglect, could you please provide one clear example of what happened, when and where it occurred, what was happening before, during, and afterwards?
[A 53:56]: Neglect in here. I mean, this is the last place I was in, and obviously because I had freedom, um, because of the neglect, I rebelled. And I rebelled big time, but out with the care system. I rebelled.
[B 54:33]: But this is only in relation to the CUR system. So what happened following this?
[A 54:51]: Uh, what did I do?
[B 54:53]: Yeah, so you stated that, um, for as a clear example of what happened, I spiralled out of control.
[A 55:01]: Yeah, yep. I just got into trouble and I was stealing, breaking and entering. I just went off the rails. I just couldn't cope anymore. I just rebelled against everything and everybody. Yeah, I come into contact with.
[B 55:20]: And what happened after this?
[A 55:21]: Um, my time in St. Catherine's, when I come to an end, I went back into mainstream schooling, um, and I left very quickly. I turned 16 and I left school with nothing, no qualifications.
[B 55:42]: Nothing. So now we are just going to go into one clear example of what happened in relation to the physical abuse. Could you kindly confirm where and when did it occur, what happened during, and what happened afterwards?
[A 55:54]: It happened as soon as you stepped out of line, as soon as you disobeyed an order or you did something that they didn't like. You were then taken in the office for your punishment.
[B 56:14]: And sorry to ask, but what would that punishment usually entail?
[A 56:24]: Well, you had a choice. You had a choice of rubbing them down with a blow or a strap. I'm sure it's a strap, is it? There's a TAWS, you always remember.
[B 56:34]: The what? Sorry, how do you pronounce that?
[A 56:36]: T-A-W-S-E. That was a name for a posse. T-A-W-S-E. And it was a strap with a split in it, and you'd be beaten with that strap.
[B 56:48]: With a slit in it?
[C 56:51]: Yes.
[A 56:52]: Or you could take the easy option and not get beaten.
[B 56:57]: Yeah.
[C 57:02]: Okay, and so was this kind of just one time example?
[B 57:07]: And that was Mr Richard Garrie.
[A 57:09]: He was, yeah, he was the only one that done that.
[C 57:11]: You said that is one of the most clear examples of what happened to you, and he was the only one?
[A 57:16]: Yeah.
[C 57:17]: And what about the bar of soap? Was that like a one-time thing?
[B 57:35]: Unless there are any other instances, um, of the sexual abuse, I'm just gonna go ahead, um, obviously if you are okay, just to copy obviously what has been said previously in relation to, um, the masturbation in the office. Is there any other instances where you can think of? What?
[A 57:54]: No, because honestly, I was 100% actually got him by the throat one day.
[B 57:59]: Say that again, sorry.
[A 58:00]: I actually got him by the throat.
[B 58:02]: Oh, did you? Hold on, hold on, we'll, um, I'll, um, we'll, we will, uh, make note of that once I've just got the copy and paste and put what actually happened for in relation to that.
[C 58:16]: Sounds horrible, it's just the easiest way to say it, just to be straightforward, isn't it? So the soap is quite a regular thing, what about the stings? That quite regular as well? Do these stings leave marks, leave injuries?
[B 58:34]: So I've just started to put that in. One time I gripped Mr Richard Garrie by the throat.
[A 58:38]: Yep, because I wouldn't do what he wanted me to do and I just snapped.
[B 58:45]: What happened following this?
[A 58:50]: Nothing. Nothing at all.
[B 58:52]: Okay.
[A 58:52]: And it was so bizarre, it just stopped because he couldn't— I was, I was, I was a big lad and he couldn't, he just couldn't deal with it.
[C 59:03]: Um, right. Did you experience any fear, shame, sleep problems, bedwetting? Anything like that? Yes, you can tell me exactly what you experienced. And if you did wet the bed in Irkut House, how was that dealt with?
[B 59:31]: So just a couple of final questions in relation to the institutions. So in relation to the neglect, how often When did this happen, over what period, and did it change or become worse?
[A 59:41]: It happened over the period of time I was in there, and I would say probably for the first 6 months it was worse.
[B 59:50]: Yeah.
[A 59:52]: As I grew and got older, I don't think I was neither little boy anymore, and so they kind of lost interest in me. And I said I was towering 6 foot, um, and I think I kind of intimidated them a little bit. Yeah, to my advantage.
[B 60:29]: So I'm just gonna put, it happened over the time I was in there, and probably the first 6 months it was the worst. And as I grew and got older, they seemed to lose interest in me. I was now 6'2" and I feel like I may have intimidated them a little bit, which was to my advantage.
[A 60:45]: Yeah, I think I became a lost cause to them. They couldn't do anything with me, and they couldn't bully me because I've had it for the last 3, 4 years of my life. I just wasn't treatin' it anymore.
[C 60:57]: Okay, should we move on to Raysdale? Okay, so I've got Raysdale from 1983 to '85. You left 2 years. Can you tell me a bit more about what Raysdale was? Was this, again, was it a house? Was it residential?
[B 61:15]: So again, this will be the same question, but this time in relation to the physical abuse. Would you be able, um, how— what, sorry, with the physical abuse, how often did this happen over what period and did it ever change or become worse?
[A 61:30]: Again, I'm gonna say the first 6 months was bad, and once— basically, it was daily. It's when you stepped out of line. But once I had shown that I'd had enough, again, the physical abuse stopped And again, the same question in relation to the sexual abuse.
[B 62:06]: How often did this happen? Of what period? And did it change or become worse?
[A 62:12]: Um, probably the first 6 months again. Um, because that's when I actually attacked them.
[C 62:18]: Um, and you could come and go as you please. Um, what about the bathrooms? Are they again with a shed? Okay. Um, did you get toiletries in this place? What about clothing?
[B 62:46]: So I put, from the first 6 months, again, when I attacked him/defended myself, the abuse stopped.
[C 62:56]: Yep.
[B 62:59]: So now again, it's the same question going to be asked but in relation to the factors of abuse. What were the immediate effects which experienced in relation to the neglect?
[A 63:11]: Immediate effects, psychological effects again. And just, I think I thought that little of myself anyway, and it didn't bother me anymore. And they couldn't do or kick me down any more than the last few establishments had done, you know what I mean?
[C 63:32]: It's Um, please say you are.
[A 63:36]: Quite hard to explain really.
[C 63:39]: Oh, lovely, and you met your partner there. Wow, definitely meant to be, no argument about that. Um, did anything happen that you would now consider to be abuse?
[B 63:54]: So she put psychology effects on me again. Um, I felt little of myself. It didn't bother me anymore. They couldn't break me down any more than what the other institutions already had.
[A 64:04]: Yep.
[B 64:05]: In relation to the physical abuse, again, what is the immediate effects that you experienced?
[A 64:15]: Again, it's when you've had it so long, it doesn't really affect you as such as it does somebody that's never had it. Because you have it on a regular basis, you know what I mean? It doesn't really affect you any different from day 300 than it is from day 1.
[B 64:39]: There was a regular occurrence, it didn't affect you as much from day 300 to day 1?
[A 64:47]: Obviously, for somebody to accept that as norm must be seriously damaged. Yeah, but that's what it was, that's what happened. It was normal.
[C 64:57]: Okay, brilliant. So that was all of the care patterns that we've gone through. I'm now going to move on to the next kind of different sections of questions, but these are about your time in care overall, not just one at a time. So across all of the placements, you were Who would you say were the main people responsible for what happened to you? Yeah, so Mary, Helen, and then Brian. Okay. Were other children affected?
[B 65:39]: Again, what immediate effects did you experience following the sexual abuse?
[A 65:46]: Quite much the same answer as the rest, to be fair. Yeah, but I was— I was— I come to the extent that I was not— I refused to take it anymore.
[B 65:57]: Um, so pretty much the same answer as the rest. And what was— what was the way you said following that?
[A 66:03]: Um, I pretty much say, well, I drew the line and I said, that's good, because then I was getting older, I was looking at girls and, you know, I mean, these, these things hold me the right way in life for where I wanted to be, you know what I mean? I didn't want to— I'm not gay, I never have been. And, and I just thought, no, I'm just not allowing it. And that's why I was so, so determined not to allow it anymore.
[C 66:38]: Were complaints discouraged, ignored, or punished?
[B 66:46]: So, Richard, I put pretty much the same answer as the rest. I drew the line when I was getting older. I started to think about girls, etc., and I wanted to be in the right place in my life. I was determined to not allow those things to happen to me anymore.
[A 66:58]: The sexual abuse, yeah, most definitely. Yeah, as for the rest, I mean, that was with me for a long time. Yeah, couldn't get rid of that. I could do something about the sexual.
[B 67:10]: So now we're just on to the final 3 questions in relation to the care settings, Richard, so we should be able to fly through this soon. Did anyone else, in relation to all of the abuse that you experienced at Catherine's unit, did anyone witness it, know about it, or experience something similar?
[A 67:26]: Not the sexual. Nobody witnessed that, no. Apart from Megari.
[B 67:39]: But they witnessed everything else?
[C 67:46]: Yes.
[B 67:47]: Did you, did you tell anyone or try to get help?
[A 67:51]: No.
[B 67:52]: No. This is obviously going to sound really stupid, and I do apologise. If you didn't tell anyone or ask for help, could you provide us with a reason as to why?
[A 68:05]: I was embarrassed. Yeah. What are you going to say? I mean, it's taken me 40-odd years to come and speak to you today, you know what I mean? It's— back then, it was— I think child abuse, I mean, now it's I mean, totally out of hand. But then it was accepted, you know what I mean? It was, it was what appeared to be the right thing to do, you know what I mean? Yeah, as a beautiful—
[B 68:35]: it's just So I just put no. I was embarrassed to tell anyone. It's taken me 40 years to speak to you today. Back then, child abuse was accepted and also out of hand. It was appeared to be the right— it was appeared to be the right thing to do, but it is abuse looking back now.
[A 69:13]: 100%. There's nothing, there's nothing else it can be, you know.
[C 69:16]: I mean, it's, you kind of sugarcoat it.
[B 69:30]: And then finally, Richard, what was the difference at this place, at this placement, compared with the others?
[A 69:37]: The, the, the big thing was, um, I left here, back into mainstream, that I could see a way out of here. I had clear closure, you know what I mean? I had a path that I know in my head. Play the game and this is where you're going to be.
[B 70:21]: So, but the big thing was I left there, I could see a way out of here. I had clear closure and a path, and a path that I had in my head, just to play the game and I'll be where I need to be. Just play the system.
[C 70:34]: Yep.
[B 70:34]: Fantastic. And that concludes the placement sentence of the witness statement. Now it's just going to be a couple of questions, what we should be able to fly through quickly. It won't be as meticulous as that, so we'll try and get through quickly. So, people involved, reporting, and institutional knowledge. Across all placements, who were the main people who was responsible?
[A 70:58]: Social workers. They put me in that situation.
[B 71:02]: So with the social workers, do you recall any names?
[A 71:06]: Only one social worker, his name is Gordon. But he, he, he— the thing I can't understand to this day, why was I never talked to? You know what I mean? They talked to my parents, but they never once talked to me. And that's what I kind of get my head around. Well, I was never allowed to tell my storey. I blame my parents as well. I blame my sister. I blame, I blame everybody. And I blame my birth mother. I blame everybody because everybody had factored into this, you know what I mean? I was a teenager growing up in the '80s, and it was a hell of a place to grow up in a city in the '80s, you know what I mean?
[B 71:49]: Yeah.
[A 71:50]: And but I had no support. From my family, but more importantly, I've no support from professionals.
[B 72:21]: One second, I'll just relay back what I've got, just to make sure that obviously it's correct and we haven't missed anything. So, social workers, only one social worker, and he was called Garden. One thing I never understood from this is that they never spoke to me. Why did they never speak to me? I blame everyone for what happened to me. I grew up in the city in the '80s. It was a hell of a place to grow up. I had no support from my family, but more importantly, not from the professionals.
[A 72:53]: Yep. And you were labeled— you know what I mean? You were labelled a problem. And instead of fixing the problem, like what they do now, yeah, and you were just— well, I've just— for the last 2 hours, that's— you just had a snapshot into my life. Yeah, that's what you got. Back in the '80s.
[C 73:13]: Yeah, you just get to treat them the way you want to be treated, and that's exactly it. And you kind of live— you live your childhood through them. Yeah, that's an absolute concern, what I really do.
[B 73:33]: So I just put, I was labelled as a problem instead of fixing the problem. I was dealt with as a problem.
[A 73:43]: Correct.
[B 73:44]: Can you remember any other names who are the main people responsible?
[A 73:50]: There's too many. I mentioned everybody that I've just discussed with you over the past 2 hours. Yeah, I mean, people go in a role to support and help these people, you know what I mean? They must have had a job title, they must have had an interview to take on the role. Of the job. Yeah, you know, I mean, don't get me wrong, I met a lot of nice people there as well. I did. People genuinely want to help. But the second thing of it was, once you were labelled, you know, I mean, once the arrow was above your head, that's it, you were wasting your time.
[B 74:22]: Yeah, just give me one second, I'll just go back through into the cursors just to highlight any names.
[C 74:38]: Mike.
[B 74:39]: And do you not remember who Mike— what Mike's role was?
[A 74:42]: He was a teacher.
[B 74:43]: It was just a teacher?
[A 74:45]: Yeah, yeah, the deaf teacher. Yeah.
[B 74:47]: And it would say Mr Acre was a teacher. You don't remember the specific subject?
[A 74:51]: No, there wasn't a specific subject. Yeah, you would sit in a room and they would try and talk to you about geography, then history and maths, but you just wouldn't listen. And so they wouldn't force the fact. I mean, you just done what you wanted to do. You would sit, you would Skive, you would talk, you would do nothing.
[B 75:07]: And Mr Richard Garrie, did you say he was the boarding officer?
[A 75:11]: He was the housemaster.
[B 75:12]: Housemaster, that's it. Sorry about that.
[A 75:15]: That's okay.
[B 75:16]: So I've got Mr Richard Garrie, Mr Richard Aker, Mike as well. What was the teacher called? Mr Thornburn?
[A 75:25]: He was the head teacher. Thornburn, or the Beak. Thornburn, he was the headmaster at Glendrick?
[B 75:32]: Yeah, the Beak was his nickname. Yeah, so we got McGarrie, Mr Aker, Mike, Mr Thornburn, quotation marks, the Beak, and he was the headmaster. And was there anyone else who you named?
[A 75:50]: Not really.
[B 75:50]: No, that's perfectly fine, no problem. Um, the next question is, were other children affected and did you witness abuse or harm to anyone else?
[A 75:59]: Oh, everybody was there, especially Landry Muir. Yes, yeah, whoever was in my dorm at the time. Yeah, they're all— nobody missed out.
[B 76:16]: Nobody missed out.
[A 76:21]: A few years ago, I actually found a Facebook page that had been put up, and I wrote some really nasty things on it.
[B 76:31]: Yeah.
[A 76:32]: And they're still there, still there. I mean, that was done years ago, and there's a lot of nasty stuff on there as well from other, other people. I'm not gonna— again, that's not my business to discuss. Thanks.
[B 76:42]: No problem, that's perfectly fine. And why do you believe staff or the institution know or should have known what was happening?
[A 76:51]: Well, they're adults. I mean, I'm a father, I'm a grandfather myself, and I live for my children, my grandchildren, you know what I mean? And regardless whether they're children or not, they're in a position of trust and a position of care to look after us in the field. They dictated what way my life was going.
[B 77:32]: Well, they were adults. They were in a position of care. They was in control and dictated where my life was going. They had a duty of care and they failed. They failed.
[A 77:41]: Yeah, big time.
[B 77:43]: Yeah, no problem. Were complaints discouraged, ignored, or punished? Were you moved, threatened, or disbelieved?
[A 77:51]: Disbelieved. I never really told many people about it. Yeah, because of the— because you— because as I said to everyone, it was accepted, it was normal, it was life, it just happened, you know what I mean? So I mean, what are you meant to do? You can't fight the system, you just can't do it no matter how hard you try as a 13-year-old. I mean, who would believe me even if I did try? Nobody. I couldn't speak to anybody. I never see my parents. They just stopped me seeing them at the I've seen them periodically, but you can't go in and say to your mum, I was giving somebody a masturbating in somebody's office, can you? You know what I mean? You just can't do that. Even when I did go to the police, they said, don't be silly, you encouraged it. Yeah, I mean, I thought, wait a minute.
[C 78:54]: Sleep problems.
[B 78:58]: And then finally, have you ever reported the abuse to the police, an inquiry, a professional, or an authority?
[A 79:06]: Yeah, reported to the police. Yeah. Yep.
[B 79:09]: I know you've already stated this before, so it is a bit tedious, but what happened when you reported this to the police?
[A 79:14]: I was I was— because I was known to the police then, it was a few years, and I was turning into a criminal, I wasn't believed. I was told that I had encouraged it.
[C 79:27]: The kind of, if you went on holiday, sometimes you might struggle with somewhere you don't know.
[B 79:33]: You were told what? Sorry?
[A 79:35]: That I had encouraged the situation, I had encouraged the abuse, the sexual abuse. I must be gay. The exact words of the officer.
[C 79:46]: Okay, and is that still an ongoing thing? Okay, and when did that happen and how long did it happen for?
[B 80:00]: So the next is just movement between placements and leaving care. Why did you move between placements and were the reasons ever explained?
[C 80:06]: No.
[A 80:07]: Never, no, no. I moved obviously from the first one because I absconded because of the serious abuse. Second one was a result of abscondance, the first one. And the third one was, um, a partner wasn't ready to be integrated back into society.
[C 80:23]: Yeah, so I can understand that there would have been a struggle. How has what you went through affected relationships, parenting, friendships, Yeah, you give them the life that you wanted.
[B 80:52]: So no, never. I moved as I was, as I absconded due to serious abuse. Second was a result So it'll be expounding from the first and final setting I was deemed to, uh, I was deemed not fit to enter society.
[A 81:04]: Correct. Yep.
[B 81:07]: Did you run away, refuse to return, or ask to be moved?
[A 81:12]: You couldn't refuse. There wasn't an option.
[C 81:15]: What about friendship? Has it affected any friendship or your ability to maintain friendship?
[A 81:21]: I mean, the staff at Liverpool let me physically hitchhike home to Edinburgh, which is 60 miles, in different people's cars. They knew that was happening as a 13-year-old.
[B 81:32]: Do you say 60 miles?
[A 81:34]: Yes, 60 miles from that. I was 60 miles from my parents. Yeah.
[B 81:53]: So I just put, you couldn't refuse, that was never an option. The staff at Lendrick left me— let me hitchhike 60 miles to my parents' house, getting rides from strangers, and they not only knew but encouraged me to do so.
[A 82:05]: Yep, if you don't— if you're not happy, just bugger off again. Yeah, so I did.
[B 82:10]: And then finally for this section, when and what age did you leave care?
[A 82:15]: 16.
[B 82:17]: And what was your circumstances afterwards?
[A 82:20]: Um, for the first 4 years, my— from 16 to 20, uh, I was a criminal.
[B 82:28]: Yeah.
[A 82:29]: Um, I was even breaking in, um, doing everything I shouldn't be doing. Take no pride in it now whatsoever. Um, I got an 8-week prison sentence in Edinburgh.
[B 82:45]: One second.
[A 82:45]: Sorry.
[B 82:46]: No, don't apologise, um, Richard.
[C 82:49]: Yeah, absolutely. Just something that would remind you. Yeah.
[B 83:00]: Do you say 6 or 8 weeks?
[A 83:03]: 8 weeks. 8 weeks prison sentence.
[C 83:04]: How was it affected?
[B 83:05]: You were in Edinburgh? In Edinburgh and And what was it, what caused you to be placed into the adult prison?
[A 83:16]: Breaking in the house.
[B 83:21]: That's perfectly fine. So now it's just gonna go into the impact of your life. This may be a bit more of a distressing part, but after that we'll just be flying through. We should probably be done in the next 15 minutes or so.
[A 83:35]: Yep.
[B 83:35]: So this is the impact on your life, what the care setting has done. So how did this experience affect you at the time? So try to think about obviously your thoughts and feelings in relation to your safety, your trust, confidence, sleep, behaviour, education, relationships, and also your ability to speak up.
[A 83:56]: Well, as I say, I spiralled. The only way out I could see was rebelling. I was free, you know what I mean? I was free from that system. And instead of building my life and doing the right channel, I chose the wrong one because of the anger and the hatred and the hurt and deceit that I had in me. I couldn't speak to anybody. I had nobody to speak to. I mean, I was pretty much discharged from social services overnight. Yeah, one second, one second.
[B 84:47]: So you've got a— well, I spiralled. The only way I, um, the only way I saw was rebellion. I was free this way. Instead of building my life and choosing the right channel, I chose the wrong path due to anger, hatred, and deceit. I was essentially discharged overnight.
[A 85:03]: Yep, just 3 years of my life, then all of a sudden that's it, you're free to go. Yeah, no explanation, no nothing.
[B 85:27]: And how would you say this has affected your sleep, your behaviour, and your future relationships and ability to speak up?
[A 85:36]: For the first probably 20 years after that, it's horrendous. I had them— I was sleeping with different women. I've got 3 or 4 children that I have nothing to do with.
[C 85:48]: You know what I mean? Yeah, absolutely. Yes. Have you received counselling, therapy, mental health?
[A 86:00]: My family disowned me.
[C 86:02]: Yeah.
[A 86:05]: And I was, I was just a rebel. I was on a destruction mode. Do you not believe it?
[C 86:15]: Yeah.
[B 86:40]: The first 20 years after this was horrendous. I was sleeping with numerous women. I have 3 children that I don't have anything to do with. My family disowned me. I was just a rebel. I was in destruction mode. You wouldn't have believed it.
[A 86:52]: Mm-hmm.
[B 86:53]: Yep, yep, no problem. So the next question is, how has it affected your mental health?
[A 86:59]: Back in the day, you didn't have mental health. There was no such thing as mental health. That's only— that's a modern day. So my mental health was me breaking in. My mental health was me sleeping with different women, cheating, lying, stealing. That was my mental health. Because if you ask anybody 40 years ago what mental health was, nobody could tell you. Okay, I now know what I've done to my mental health.
[C 87:27]: Yeah.
[B 87:32]: So my mental health was stealing, break and entering, sleeping with numerous women. What else did you give an example for?
[A 87:39]: Just doing what I wanted to do. I mean, I couldn't— I didn't care. I mean, nobody could do any more to me than what had been done the previous 3 years.
[C 87:58]: No. Could any sibling, former resident, relative, friend, partner, or professional provide a supporting statement for your application, or would you want them to? You wouldn't. Okay.
[B 88:13]: How has it affected your physical health? Um, physically So like any alcohol or substance use? What were—
[A 88:23]: oh no, that's one thing I've been very strong about. I mean, I'll social drink now and again. I don't— I used to smoke at the time, but when I turned my life around, I stopped smoking. And I refuse point blank to do any kind of drugs. I've seen so much destruction with them in the care system.
[B 88:41]: Yeah, I've got no substance use. I only drink socially now. Um, how would you describe your sleep?
[A 88:49]: Terrible. My doctor refuses to give me any more sleeping pills because of the addiction, and I'm now on— actually, just give me a second, I'll tell you what they're called— diazepam.
[B 89:01]: Yeah, one moment.
[A 89:03]: Just two seconds. No, I'm a tripplin'.
[B 89:18]: I'm a tripplin'.
[A 89:20]: I'm a tripplin' for my sleep. But to be honest with you, I actually buy sleep pills on the black market.
[B 89:26]: Yeah, no problem. Hold on. Would you say this is due to it being a necessity?
[A 89:39]: Yeah, because my doctor won't give them anymore. Because of the addiction. But I've got— I need to sleep, you know what I mean? And it's all— I'm a— triptylene don't work. They calm me down, but they don't— they don't make me sleep. The only thing that makes me sleep is Zopiclone.
[B 89:54]: Zopiclone?
[A 89:55]: Yeah.
[B 89:56]: Do you know how that's spelled, by any chance?
[A 89:58]: Z-O-P-I—
[B 90:00]: yeah—
[A 90:00]: clone, C-L-O-N-E.
[B 90:06]: That's the only thing that helps with your sleep?
[A 90:08]: It's the only thing that'll put me asleep, yeah. And I know I'm addicted to them, I know that, but what's the options?
[C 90:15]: Yeah. And how are you feeling after discussing this on the phone?
[B 90:26]: Just give me one second, just while I just try and associate the— not associate, sorry, just try and fix the punctuation and grab my real quick.
[C 90:37]: Yep.
[B 90:38]: So, but no substance use. I only drink socially now. My sleep is terrible. My doctor refuses to give me more sleeping pills as he's concerned about addiction. I'm on diazepam, Amitriptyline. I do buy sleeping pills on the black market. This is a necessity as my doctor won't provide me with the drugs. Zopiclone is the only thing that helps me with my sleep. I know that I'm addicted, but what are my My options, by any chance, could you please just confirm for me what the milligrammes are for those?
[A 91:04]: Um, I think it's 7.5. It's obviously clone, I think. I don't have them to hand with me. I'm actually in a hotel room in Ireland at the moment on work. Um, the amitriptyline, I, I have, they're 10 milligrammes, but I take 2, so it's 20 milligrammes.
[B 91:20]: And how many of the zopiclone do you take a day?
[A 91:23]: Uh, 1. One at night.
[B 91:31]: Yeah, um, and then the diazepam?
[A 91:34]: Yep, I take one of them. I think there's 5 milligrammes. I've not got that in my hand either, like I said, in my bag in my car.
[B 91:39]: It's okay, don't worry about it. One, one a day?
[C 91:42]: Yeah.
[B 91:42]: And is that at night or just during the day?
[A 91:44]: At night.
[B 91:47]: Fantastic. Um, how has it affected your relationship, parenting? Friendships, intimacy, trust, or isolation?
[A 91:54]: No, um, since my children came along, the children I've been a father to, I mean, they've changed my life. Um, you've no idea.
[B 92:10]: Sorry, say that one more time.
[A 92:11]: I mean, talk about being an overprotective father.
[B 92:13]: Yeah.
[A 92:14]: Oh, you have no idea.
[B 92:15]: I have lots of problems.
[A 92:16]: Idea. And my children, my world. I see them on a daily basis. Yeah, for them, they're all doing well in life. My daughter's a paramedic. I mean, got 2 grandchildren, 2 on the way next year, and all full-time jobs, all got their own houses, done so well. And I, I thank myself for that. Um, of course, my strict regime that I've developed because of my abuse. So if anything, it's done some good. It's made me treat my children the way that I should have been treated.
[C 92:55]: Yeah. Be honest with you. I'm still— I'm working on the system, and every now and then I have to ask Auntie what that means. All right, Craig, well, you take care of yourself, and thank you again. All right, speak to you soon.
[B 93:30]: Bye. But since I've become a father to my kids, they've changed my life. Talk about being a A protective father. You have no idea. They are my world, the four of them. They all work full-time. They have a house. I gave myself a strict routine to stick to and I was able to provide myself with this. I wanted to treat my children the way I should and wanted to have been treated. They are my world.
[A 93:51]: Yep, yep.
[B 93:53]: And the next question: how has it affected education, work, confidence, opportunities, finances, housings, or day-to-day stability?
[A 94:02]: My strong will has got me out of the shit in my teenage days. Um, I, I left when I turned 20, um, after I'd done my prison sentence. I left Edinburgh. Hold on, you left Edinburgh? I left Endra. I wanted to prove my family wrong because I was written off, you know. I mean, I was a nobody. I was going to die. I was going to die crook and all this, you know. I mean, and I just got to the stage when I was 20, I thought, fuck you. Excuse my language.
[B 94:44]: No, it's okay.
[A 94:45]: I'm not going to be that person that you see I am. And I see, I packed up and I left. I left them with nothing but the clothes on my back. I'm left with no qualifications whatsoever.
[B 95:31]: So she put, my strong will has got me out of this shit from my teenage days. When I turned 20 after my prison sentence, I left Edinburgh. I wanted to prove my family wrong. It was like a fuck you. I wasn't going to be the person everyone thought I was going to be. I left with nothing but the clothes on my back. I have no qualifications. And finally, are there triggers, places, smells, authority figures, institutions, or situations that you avoid?
[A 95:58]: Not really, because I've never— I mean, I've never been near a care situation. My children have always had great upbringing, great education, you know what I mean? I've been such a strict father, but for the right reasons.
[B 96:12]: Yeah.
[A 96:13]: And I've never been in that environment, and I've never had any social— I mean, I would not allow a social worker near my door.
[B 96:21]: Yeah.
[A 96:21]: You know, I mean, I have no trust, no faith in that profession. And I actually have a friend whose wife's a social worker, and I will not associate with her in any way, shape, or form. And that's wrong. That's wrong for me to do so. And But it's a—
[B 96:38]: Sorry. It's okay to apologise. So I just got, um, not really, so I've never— sorry, not really, as I have never been near a care situation with my kids. They've had a great upbringing and education. I was a strict parent but for all the right reasons. I do not trust social workers. I will not let them near my doorstep. I have a friend who is a social worker and I will not associate myself with them.
[A 97:26]: So my friend's wife she's a social worker. And I know it's wrong, but it's the whole stigma, the word social worker, you know what I mean?
[B 97:37]: Yeah.
[A 97:37]: And I've seen the destruction and chaos they've caused in many people's lives. I mean, I've looked at all these child abuse cases and Orkney and things that have happened, and the social workers have been to blame. That's by the by, but what they've did to me personally, you know what I mean, Yeah, they can fuck off as far as I'm concerned. The whole system is dead and buried and will never be resurrected in my life. Never.
[B 98:29]: Can you just clarify something for me? You just stated that— oh, hold on. You said something then about like, um, if it's up to you, like about resurrecting something. Um, in relation to social work and social workers, what was that again? Can you just repeat it?
[A 98:52]: The only thing that's resurrected now is to speak to you about it.
[B 98:54]: Oh, okay.
[A 98:56]: Sorry, it would, it would be buried, gone. But I mean, you can probably hear from my tone, I'm getting so angry. Yeah, just thinking about these people and what they've done, you know what I mean? So many children have been scarred by this. When I say I've lost a friend through this—
[B 99:18]: yeah, I do apologise. My condolences.
[A 99:21]: No, listen, that's years and years ago, but again, it's the life that could have been saved.
[B 99:25]: Yeah, of course. Hold on, I'm just finishing up the punctuation and grammar on this and I'll read it back to you just to make sure everything's right. Just because we've gone over like quite a bit of the time period, so like I probably will lose the transcript on this. So I just want to make sure everything is crystal clear. So I just put, not really, as I've never been in a care situation with my kids. They had a great upbringing and education. I was a strict parent, but for all the right reasons. I do not trust social workers. I will not let them near my doorstep. I had a friend whose wife is a social worker and I will not associate myself with them. I know it's wrong, but it's the whole stigma of the word social worker. I've seen firsthand the effects that they've had on people's lives in regards to what's happened to me and the social workers' involvement. They can all fuck off for as I'm concerned. The only time it is resurrected in my life is speaking to you today. I have buried this. I'm angry with what has happened. To not only me but every other child. I lost a friend because of this. It was a long time ago, but this is a life that could have been saved.
[A 101:02]: Yep.
[B 101:02]: And then finally, in relation to the impact of your life, what impact has this had on your life overall, and what do you think may have been different if it had not happened?
[A 101:12]: What could have been different? Well, hopefully nothing could have been different because I love the life I've got now. But I could have left. I could have been deprived of an education, and that's so important. But because of my strong will, I mean, I've got a cracking job. I'm in a senior management role now. I'm on 80 grand a year, you know what I mean?
[B 101:42]: That's fantastic.
[A 101:43]: I own my house, I've got cracking cars, and I don't want for nothing, and this is not about money, not about money at all.
[B 101:50]: No.
[A 101:51]: But that's what the care system has done for me. That's me that's done that for me, and only me. That was the path I took when I turned 20, when I left Edinburgh, and I've done it mainly to prove my family wrong.
[B 102:15]: It's actually astounding how much spite can be such a motivating factor.
[A 102:21]: Honestly, you've no idea. I just didn't want to become a statistic, to be honest with you.
[B 102:31]: Yeah. So I just put, well, hopefully nothing but Nothing could have been different as I love the life I have right now, but I was deprived of an education, which is incredibly important. However, because of my strict regime, I have done so well for myself. I have a cracking job, nice cars, and a wonderful family. This is all due to me, my actions, and my determination. I wanted to prove everyone wrong and prevent it being another statistic.
[A 103:26]: Yep, spot on.
[B 103:30]: I'm just going to answer some questions now, which is just in relation to, for me, um, Do you know if there's any letters, photographs, reports, inquiry evidence, apologies, decisions, or previous correspondence made to support any evidence and supporting information what you've given today?
[A 104:04]: No, nothing at all.
[B 104:06]: That's fine.
[A 104:07]: No, nothing.
[B 104:09]: Could any sibling, former resident, relative, friend, or professional provide a supporting statement?
[A 104:15]: Um, no, nobody, nobody was here. Yeah, nobody was here. And, and I say because it's a taboo subject, you're not exactly going to come out homeless, started donating to your mum, you've been abused, are you?
[B 104:24]: No, of course not. So now it's just in relation to previous claims, application, or payments. Have you previously made any civil claim, um, criminal injuries claim, a redress application, a complaint, police report, increase statement, or claim to any other scheme about this abuse?
[A 104:41]: What you said, you're the first person I've talked about it in 40-odd years, so you're very privileged, I'll tell you.
[B 104:47]: Oh yeah, very much. I do feel very much So you've actually done such a fantastic job, if I'm being honest with you, Richard. Like, this is something more obviously is a very distressing and traumatic thing to speak about, but you've been able to conduct yourself very eloquently and also express yourself and give such detailed description that, like, I know this might sound a bit crazy, but like, I'm actually looking forward to drafting this statement up because you've just provided so much information. It's just going to be easy. I'm going to be able to fly through this. So again, I am glad that you've been able to finally speak about this and be a little bit open. And obviously, as you stated, we're here to try and get you the recognition and also the acknowledgement and apology, what you do deserve. Obviously, I know you stated that you haven't got any interest in relation to the money, but from what I can tell you now, that looking from our system and looking at provisional value of obviously your records, the statement what you've given today, you're estimated at a level 5. So that's anywhere between £80,000 to £100,000. But that's obviously— I can't say for right now that that's a guaranteed figure. But that is something what we believe that this level is going to be at. But it will all be down to the Scottish Redress Panel. In relation to that anyway?
[A 106:14]: It doesn't excite me. No, of course not. Maybe 40 years ago it might have, you know what I mean? But now I don't give a shit, really. I think what— you've no idea how this has made me feel now, just be talking to you. I'm not going to go run and speak to my wife when I go back home, but I think through time I might. I might do that.
[B 106:36]: I think it's one of those, I think now, like, not only for this for you isn't mainly to get anything back is in form of a compensation. I feel as though this is perfect for you in regards to your closure. I feel like now that you've been able to take a detailed account of what happened and to— obviously it's a bit easier speaking to me today because you can't put a name to my face. No, sorry, you can't put a face to my name. So yeah, it's one of those where like you probably would feel a bit more comfortable to speaking about it and being able to talk. And obviously, as I said, I'm very grateful for you to be able to do that, not only just for obviously my job and being able to do this for you, but also I'm thankful that you've done it for not for yourself really, because I feel as though this would be the start of something for you where you'd be able to—
[A 107:25]: Well, a bit interesting. I mean, to be honest with you, I don't think anybody's ever going to be alive that's caused any of this, and I don't think any repercussions is ever going to happen to these guys. And I've accepted that, you know what I mean. But I think what makes me happy is that the government has realised there's been a problem.
[B 107:45]: Of course.
[A 107:45]: A bit late, but I mean, hopefully now the kids that are going on my journey, you know what I mean, that's what it is, it's been my journey, they'll get the care that they need and thrive, you know what I mean, that I never got. And that matters. Believe me, that matters.
[B 108:04]: Of course. And you've done an absolute fantastic job in raising your family as well, especially considering everything what you've been through. Obviously, something you should be very, very proud of what you've managed to do.
[C 108:14]: Yeah.
[A 108:14]: I suppose if anything, I can thank for what happened to me for that. Yeah. In a perverse kind of way.
[B 108:20]: Well, really, it's more of thanking yourself that you was able to have that mental fortitude to be able to tell yourself that you've got a plan I'm going to stick with it and I'm going to show everyone that obviously you deserve better. And you did get better, then that was all from your own doing. Like, you became— obviously, um, without, um, sounding a bit too much like— at the end of the day, um, you, you are older than me, but you became your own, your own man essentially at that time. No guidance, nothing at all. And a lot of people within this Scottish region has not been able to do that. And I can is that right?
[A 108:56]: I can imagine.
[B 108:58]: Yeah, it could have gone a lot worse. You've probably got one of the best outcomes I've ever seen so far coming from this. Yeah. Which in a little way, obviously, you probably may feel a little bit lucky from the outcome.
[A 109:11]: I do, I do, yeah, I do. And as I say, if I had done education at school and I'd done mainstream school, I don't know where I would be. I'd probably be still in Edinburgh. I don't know. I don't know. I don't even want to think what happened then, you know. I mean, it didn't happen, and what did happen I've had to deal with, and again, I've done a bloody good job of it. I know I have.
[B 109:33]: You've done a fantastic job, I must admit, honestly. Thank you. So we're literally just near the last few questions now, yeah, and we should be able to fly through. But just in relation to that past question, what I asked, did you receive any payment, apology, settlement, or decision, or any signed waivers waiver or discharge, and do you have any copies?
[A 109:52]: Nope, nothing at all. Nothing.
[B 109:54]: Nope. So now it's just for the reason for applying. Why are you applying to the Scottish Readjust Scheme, and what would you like to come from telling your storey today?
[A 110:04]: Education. But I think, I think that's out there already. I think that's why they've created this scheme. I think whoever reads this, I don't think they'll be shocked by it because they'll have read a lot worse. But now is the time to do it. You just— I just say nobody can be punished for this, but it's just the time, you know what I mean? If you had spoke to me 2 years ago, I would have told you piss off, absolutely no chance, you know what I mean? But the time in my life now, I'm nearly 60, you know what I mean? And I feel now I should, and it's just time. Yeah, the time is right. It really is right to do that. Yeah, and it should be. I mean, I should be shouting it from the roof. Yeah. In a strange kind of way, you know what I mean? But—
[B 111:32]: The next question would be, what would an acknowledgement mean to you, Richard?
[A 111:37]: I think now it'd be pretty much meaningless, to be honest with you. It's like the horse is bolted, you know what I mean, after the steel door's been left open. It's happened because none of the people— again, none of the people involved will ever have a repercussion of what they've done. So they can stand on the highest hill in the world and shout, "I'm sorry, Richard." I just laugh at them, you know what I mean? Because it's somebody apologising that hasn't been through that, that hasn't, I'm presuming, you know what I mean, they're just reading my storey. And that's what it is, it's my life they're reading. So I think it'd be kind of, I don't think they should apologise on behalf of somebody else. Else, but somebody has to take ownership from it. I understand that.
[B 112:59]: But it is meaningless now. It is meaningless now, to be honest with you. It's happened now, and none of the people who were responsible will ever be accountable. You can stand on the highest hill and shout, sorry Richard, I would just laugh at that. I would understand that. I understand that someone has to take ownership, but those responsible will never face the consequences.
[A 113:15]: Yep, yeah, it's too late. It's far too late to be doing this, something that happened all these years ago.
[B 113:30]: And finally, is there anything else you want Rejoice Scotland to understand about what happened or the harm that you have lived with?
[A 113:38]: Again, I revert back to the previous question. What are they going to do with it? Ken, are they going to say, oh, we're so sorry? Hear it again, it's just bollocks as far as I'm concerned, you know. I mean, somebody who's in their 30s and their 40s trying to deal with something that happened 30 years ago, it's— they're doing it as a job. Yeah, Ken, they, they don't care. They'll go to bed tonight and they'll sleep no problem. What happened to me, they, you know, I mean, it's just a job to them, that's all it is. They've not experienced what I've went through, and for them to try and— and then for them to try and do something about that now, well As I say, it's too late. Far too late. And again, I think that's just a bit of resentment on my behalf there. Yeah.
[B 114:48]: So again, I refer back to the previous question. What can you do about it? You can say sorry, but it means nothing. A load of bollocks for them to now only start trying to do something about it. It's too late. Again, this may just be, just be my resentment on behalf of the care system.
[A 115:11]: Those that are meant to care have failed.
[B 115:21]: I just added that. So finally, Richard, it's just a closing— well, a closing and welfare cheque. Is there anything important that we have not covered our wording that you wanted to handle correctly?
[A 115:33]: No, no, you've been absolutely fantastic. You've delivered this like absolutely fantastic.
[B 115:49]: How are you feeling after discussing this, and do you feel safe to end the call?
[A 115:53]: Yeah, yeah, no, no, I'm not— I feel good actually. I feel good. I feel, and yeah, it's your job, I feel you've listened and you've extracted the right information. You know what I mean? You're not a robot. You're, yeah, yeah, I feel you've got compassion behind you. Yeah, it's made this whole process far easier.
[B 116:13]: Yeah, we're here to try and get the best possible outcome for you.
[A 116:16]: Yeah, yeah.
[B 116:17]: Obviously most of the time, um, you're not alone being the one who, but with saying like the money means nothing like a lot of people feel the same. And it is, yeah, it is more obviously the acknowledgement and the more of the panel admitting fault and taking accountability more than anything.
[A 116:37]: I think they've done that already by creating this system. They know there's been problems, you know what I mean?
[C 116:44]: Yeah.
[A 116:44]: But to the extent I don't think they do, and I don't think they ever will know. I don't think you'll speak to half the people involved to be honest with you. A lot of them have been dead by now, so you have no idea the true extent. This is just a statistics exercise for them, that's all this is.
[B 116:59]: Yeah, and we're gonna— when it comes in next year, there's also going to be the Church of England scheme, so really, yeah, so it's going to be even much. And with the Scotland one, obviously the storeys that have been detailed to us so far, obviously quite traumatic, I imagine, just not only for the people to have experienced it, but just even ourselves, just to hear anything. It is a shocking thing.
[A 117:25]: Yeah.
[B 117:25]: With the individually assessed Scottish redress applications, you get that, you get £100,000 because obviously, because they understand the severity of what's going on.
[A 117:34]: Yeah.
[B 117:35]: With the Church of England scheme, it's £600,000. So it shows you. Yeah, exactly. It shows you how severe basically that's going to be. So obviously that's something more. At the end of the day, the role, what we're doing here, it's the job satisfaction obviously outweighs the storeys that we hear because what we know is that we're obviously doing a job to try and make, trying to give closure to a part of your life, which obviously is very troubling. And obviously if we're able to get you any compensation in relation to that, Brilliant. But obviously, yeah, it's just a bonus on top of it. Yeah, more than anything, what we found is that the people who we're speaking to, they'd rather obviously know for sure that they're going to get this form of acknowledgement and to know that someone's being held accountable for it.
[A 118:27]: Yeah, yeah.
[B 118:28]: And so is there someone you can contact for support, or would you like any support service details?
[A 118:32]: No, I've got— I'm gonna meet a couple of colleagues now down at the bar. I'm gonna have a gin and tonic. I'm gonna go Chinese tonight. I'm over in Ireland on business, so yeah, I'm absolutely fine. But certainly I'll probably not sleep much tonight either, but again, that's just standard for me. And but all told, no, I'm not gonna jump off the windowsill. And for my kids later on— and actually one of my kids is here, he's one of my colleagues— so no, it's just I'm fine, absolutely fine.
[B 118:56]: No problem. What are you gonna have for the Chinese?
[A 118:59]: I don't know yet, I've never been to a Chinese in Ireland, so see what I and see what the crack is like.
[B 119:05]: Yeah, yeah, there you go. Well, I hope they have a lovely evening. But this is just the final question now, Richard. Has the next steps been explained to you?
[A 119:14]: Not really, no, to be honest with you, no.
[B 119:16]: Okay, I will, um, what I'm going to do is I'm now going to explain the next step to you. So I'm just going to answer that as yes. Um, so what will happen now is that I'm going to go away and I'm going to obviously draught your witness statement. I'm going to make it detailed, going to detail it within your first-person narrative.
[A 119:38]: Yep.
[B 119:38]: Because obviously this is your witness statement. I am then going to go through and I'm going to corroborate what you've said within this witness statement today, and I'm going to match it with the GP records, what we've collected. Yep. I'm going to match it with your childcare records, what we've collected, that being from Edinburgh City Council. Council, and also from the institution care setting called CMAB Care and Education. And following that, I will then make a bundle which will provide an exhibit sheet. It will provide an exhibit bundle of all relevant records which obviously corroborate what you've said today. And once that has been drafted and been completed, it is going to be sent to you directly at the email address what we have on file, which is richard@ adampervs.com.
[A 120:21]: That's correct.
[B 120:22]: Yeah, and so that'll be sent to over to you to have a look at, um, and for you to sign. And you sign and obviously just state that the information in the witness statement detailed is, um, correct, um, and the best of your ability. And once you've sent that back to us, we'll be then in a position where we'll have a WhatsApp meeting with you. The meeting won't be with me, unfortunately. Currently, right? It will be with our claims operations manager, which is Jay Taylor, and also it will be with the head solicitor here at MMA Legal. And it is not a long phone call whatsoever. All you'll need is a form of ID, be it passport or driving licence. Just put the camera in front of your face like you're taking a selfie, show obviously the ID, and then on the call, the head solicitor will state if this is acceptable and if he's happy with that. Once you've then verified, we will then submit your application to the Scottish Redress Panel. At the moment, we are unsure of the time period, what it's going to take for them to respond. We are currently under the impression that is anywhere between 8 to 12 weeks. So hopefully, if that's quick—
[A 121:35]: I wasn't expecting that answer.
[B 121:37]: I know. Yeah. Hopefully are going to come through quickly. And I do have a lot of, um, witness statements this week, just so you are aware. And I've also got, um, witness statements in the back what I'm still drafting as well.
[A 121:50]: Sure.
[B 121:50]: But from what you've given me today, like, and everything what you've done on this call, like I said, you've been absolutely fantastic, Richard. Like, you've, you've not, um, got disgruntled or anything like that when I've needed to, like, interrupt you, which obviously is a bit of a awkward situation for us both. It's not something I would want to put myself in position of interrupting you, but it's essentially just for the fluidity of the witness statement for when I go to type it up. Yeah, so hopefully I'll be able to get this done within maybe like an hour, an hour and a half, right? Okay, and then we'll go from there. I'm hoping that I might be able to get this done for you at the end of this week on Friday. If not, um, I'll definitely have it sent over to you by the end of next Friday.
[A 122:29]: Okay, that's absolutely Absolutely fine, mate. Yeah, no problem at all.
[B 122:32]: No problem. Well, thank you very much again for obviously sharing your storey with me today.
[A 122:35]: No, listen, not a problem. Incredible. Good to speak to you, and I'll catch up with you soon.
[C 122:39]: Okay.
[B 122:39]: Yeah, of course. Have a lovely evening. Bye.
[A 122:41]: Yeah, you too.
[B 122:41]: Bye-bye., `sentiment_data` = [{"sentiment":"NEUTRAL","speaker":"A","text":"Hi there.","start":160,"end":1960,"confidence":0.57637537000000005349420462152920663356781005859375},{"sentiment":"NEUTRAL","speaker":"B","text":"Hi Richard, it's James here from ML Legal.","start":1960,"end":4250,"confidence":0.86954414999999996016555314781726337969303131103515625},{"sentiment":"NEUTRAL","speaker":"B","text":"How are you?","start":4400,"end":4910,"confidence":0.7345338500000000436784830526448786258697509765625},{"sentiment":"NEUTRAL","speaker":"B","text":"How are you doing?","start":5040,"end":5790,"confidence":0.7921296399999999682250972909969277679920196533203125},{"sentiment":"POSITIVE","speaker":"A","text":"I'm okay, yeah, okay.","start":5940,"end":7340,"confidence":0.83575279999999996238813082527485676109790802001953125},{"sentiment":"NEUTRAL","speaker":"B","text":"I do have to pass data protection purposes again just before we continue with the 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up.","start":470593,"end":471436,"confidence":0.77224535000000005258158353171893395483493804931640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay, one moment for a second.","start":472538,"end":473835,"confidence":0.76253340000000002785185415632440708577632904052734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Sure.","start":474159,"end":474289,"confidence":0.47534682999999999797324790051789022982120513916015625},{"sentiment":"NEUTRAL","speaker":"B","text":"Can you remember the child psychologist's name?","start":492825,"end":496874,"confidence":0.80445986999999996580612560137524269521236419677734375},{"sentiment":"POSITIVE","speaker":"B","text":"No, that's fine, don't worry.","start":497100,"end":499815,"confidence":0.706536199999999947607420835993252694606781005859375},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, I was not in a good way.","start":500674,"end":501995,"confidence":0.80306195999999996359974829829297959804534912109375},{"sentiment":"NEGATIVE","speaker":"A","text":"Um, to say the least.","start":503247,"end":504292,"confidence":0.5492461299999999990717469700030051171779632568359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Can you remember what the outcome was from you being seen by the child psychologist?","start":511049,"end":516057,"confidence":0.80869429999999997704662746400572359561920166015625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, it was never discussed with me.","start":516105,"end":517042,"confidence":0.57347970000000003665263648144900798797607421875},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I was never privy to that information.","start":517349,"end":518965,"confidence":0.6564330000000000442383907284238375723361968994140625},{"sentiment":"NEUTRAL","speaker":"B","text":"So I just put the outcome of which was never discussed with me.","start":524180,"end":526466,"confidence":0.50220494999999998331219330793828703463077545166015625},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, none of this was discussed with me in any way, shape, or form.","start":526936,"end":530585,"confidence":0.57125663999999998221568375811330042779445648193359375},{"sentiment":"NEUTRAL","speaker":"A","text":"And I was put in there so I couldn't abscond.","start":532387,"end":533837,"confidence":0.7363041999999999642767534169252030551433563232421875},{"sentiment":"NEUTRAL","speaker":"B","text":"So now I'm just gonna go into the next question.","start":555149,"end":556671,"confidence":0.78061384000000000327190718962810933589935302734375},{"sentiment":"NEUTRAL","speaker":"B","text":"How did the other children genuinely treat you?","start":557254,"end":560743,"confidence":0.576040499999999955349494484835304319858551025390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Because I was in Edinburgh, it genuinely wasn't as bad, but there was still a tier system, as in hierarchy.","start":562850,"end":572259,"confidence":0.567419099999999954064833218581043183803558349609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Obviously I was still quite young, and there was children there up to 16.","start":572904,"end":576338,"confidence":0.81594379999999999686366436435491777956485748291015625},{"sentiment":"NEUTRAL","speaker":"B","text":"The children there that were 16?","start":597700,"end":599060,"confidence":0.76264363999999995602507851799600757658481597900390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, there's older children.","start":599417,"end":600405,"confidence":0.68047296999999995481545056463801302015781402587890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, yeah, I should put the other children.","start":600470,"end":608562,"confidence":0.62969905000000003791882363657350651919841766357421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay, there were a tier system hierarchy.","start":608627,"end":610500,"confidence":0.75125604999999995303738842267193831503391265869140625},{"sentiment":"NEUTRAL","speaker":"B","text":"I was still quite young.","start":610904,"end":611760,"confidence":0.7546186999999999756028046249412000179290771484375},{"sentiment":"NEUTRAL","speaker":"B","text":"There were children there that were 16.","start":611953,"end":613859,"confidence":0.65842133999999996607499497258686460554599761962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, they were, they were the, like, say, the kingpins, you know what I mean?","start":615478,"end":618242,"confidence":0.69091550000000001574562702444382011890411376953125},{"sentiment":"NEUTRAL","speaker":"B","text":"So to speak.","start":623354,"end":624078,"confidence":0.73231034999999999879349843467934988439083099365234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":624561,"end":626250,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"How did they, how did the staff genuinely treat you?","start":627988,"end":630858,"confidence":0.75115100000000001312372432948905043303966522216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Like, uh, you're only the one he cared for, put it that way.","start":634504,"end":639624,"confidence":0.714371199999999983987208906910382211208343505859375},{"sentiment":"NEUTRAL","speaker":"A","text":"You were there, they were there to do a job.","start":640050,"end":641846,"confidence":0.78172374000000000027199575924896635115146636962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"You know what I mean?","start":642251,"end":642542,"confidence":0.67174845999999999168750264288973994553089141845703125},{"sentiment":"NEUTRAL","speaker":"A","text":"They were turning up to do the job, but there was no one-to-one.","start":642591,"end":644906,"confidence":0.76231660000000001087272494260105304419994354248046875},{"sentiment":"NEUTRAL","speaker":"A","text":"You were just there.","start":648027,"end":649191,"confidence":0.76460092999999995644344608081155456602573394775390625},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, it was just a routine.","start":649579,"end":651585,"confidence":0.7540393499999999971095121509279124438762664794921875},{"sentiment":"NEGATIVE","speaker":"B","text":"So the staff didn't care for you, they were only there to do a job.","start":668140,"end":670803,"confidence":0.65258439999999995340118630338110961019992828369140625},{"sentiment":"NEUTRAL","speaker":"B","text":"There was no one-to-one, you were just there.","start":670883,"end":672727,"confidence":0.80016860000000000763265006753499619662761688232421875},{"sentiment":"NEUTRAL","speaker":"B","text":"There was no routine.","start":673112,"end":674059,"confidence":0.69049499999999996990851514055975712835788726806640625},{"sentiment":"NEUTRAL","speaker":"B","text":"And was there any form of rules, punishments, isolation, or unsafe arrangements that was enforced by the staff?","start":674716,"end":681805,"confidence":0.61162649999999996186517137175542302429676055908203125},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, they had a single cell that would put you in and strip you.","start":681869,"end":685141,"confidence":0.58858686999999998423760416699224151670932769775390625},{"sentiment":"NEGATIVE","speaker":"B","text":"Oh, sorry, a single cell which they'd strip you?","start":686119,"end":688301,"confidence":0.59916340000000001264623961105826310813426971435546875},{"sentiment":"NEUTRAL","speaker":"A","text":"They'd strip you, and it had peepholes, and all the kids\u2014 they'd make the kids bang on the door when they're\u2014 because you wouldn't be\u2014 you'd be allowed out for breakfast.","start":688782,"end":694700,"confidence":0.589853469999999990847072695032693445682525634765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Hold on one second.","start":695408,"end":697368,"confidence":0.68062323000000002348741645619156770408153533935546875},{"sentiment":"NEGATIVE","speaker":"B","text":"Sorry about this, Richard.","start":697532,"end":698332,"confidence":0.64079136000000003203780352123430930078029632568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":698626,"end":698920,"confidence":0.58435179999999997679793750648968853056430816650390625},{"sentiment":"NEUTRAL","speaker":"B","text":"I just saw about this, correct?","start":725825,"end":726867,"confidence":0.86416389999999998483559693340794183313846588134765625},{"sentiment":"NEUTRAL","speaker":"B","text":"They had a single cell which they would strip you in.","start":727925,"end":729961,"confidence":0.58918625000000002245315045001916587352752685546875},{"sentiment":"NEGATIVE","speaker":"B","text":"There was peepholes, there was peepholes in the cell in which the other children would look through to mock you and bang on the door, correct?","start":730474,"end":737286,"confidence":0.68854979999999998963033931431709788739681243896484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":737607,"end":737880,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEGATIVE","speaker":"A","text":"And you would, you would have been there for the duration of your punishment.","start":738360,"end":742128,"confidence":0.6044478399999999584935039820265956223011016845703125},{"sentiment":"NEUTRAL","speaker":"B","text":"You've been there for the duration of the punishment?","start":747450,"end":749796,"confidence":0.6785162700000000324251914207707159221172332763671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, it was 3 days.","start":749876,"end":750985,"confidence":0.772247899999999987130649969913065433502197265625},{"sentiment":"NEUTRAL","speaker":"A","text":"You've been there for 3 days, 3 days, 3 days, maybe 4 days, and you would be stripped naked and you would obviously bring your food in, but there's no, there's no, um, nothing at all to do.","start":751097,"end":764290,"confidence":0.5722227699999999916968818070017732679843902587890625},{"sentiment":"NEUTRAL","speaker":"A","text":"No books, no nothing.","start":764434,"end":765366,"confidence":0.58139269999999998450590510401525534689426422119140625},{"sentiment":"NEUTRAL","speaker":"B","text":"So as you put, the punishment would last up to 3 or 4 days.","start":798059,"end":800389,"confidence":0.7317272999999999694153984819422475993633270263671875},{"sentiment":"NEGATIVE","speaker":"B","text":"You would be naked, not provided any books or stimulant.","start":800486,"end":802347,"confidence":0.7585044499999999967343455864465795457363128662109375},{"sentiment":"NEUTRAL","speaker":"B","text":"They would only provide you with food.","start":802444,"end":805577,"confidence":0.5462690599999999729874389231554232537746429443359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yep, correct.","start":805997,"end":806969,"confidence":0.5405896999999999508190740016289055347442626953125},{"sentiment":"NEGATIVE","speaker":"A","text":"They did have a potty in the corner, you pissing the pot legs.","start":807454,"end":809688,"confidence":0.5558020999999999656182581020402722060680389404296875},{"sentiment":"NEUTRAL","speaker":"B","text":"If you ever used the, uh, the pot, was it ever changed if you, if you requested for it to be changed?","start":822353,"end":829300,"confidence":0.86703669999999999351558699345332570374011993408203125},{"sentiment":"NEGATIVE","speaker":"A","text":"No, no, you once Once a day you would be let out to empty your piss pot, um, and that's it, you're back in again.","start":829365,"end":838377,"confidence":0.66229283999999999377195081251556985080242156982421875},{"sentiment":"NEUTRAL","speaker":"A","text":"You didn't even have\u2014 I know even in prison, like, you get exercise.","start":839480,"end":842100,"confidence":0.641275400000000050937387641170062124729156494140625},{"sentiment":"NEGATIVE","speaker":"A","text":"There's never any, nothing like that.","start":842181,"end":843557,"confidence":0.46150619999999997755679714828147552907466888427734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":847136,"end":849326,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEGATIVE","speaker":"B","text":"So again, um, it is going to be, um Identifying what you'd now consider abuse that you suffered whilst she was at the assessment centre.","start":856055,"end":865900,"confidence":0.54466420000000004275619858162826858460903167724609375},{"sentiment":"NEGATIVE","speaker":"B","text":"And so in relation to neglect, that would be any inadequate or withholding of food, clothing, warmth, hygiene, supervision, safety, medical care, education, or emotional support, unsafe confinement, failure to protect from bullying, violence, sexual harm, or other children or unsafe adults.","start":867787,"end":883809,"confidence":0.89768225000000001490008116888930089771747589111328125},{"sentiment":"NEGATIVE","speaker":"B","text":"Looking back, would you say that you was a victim of neglect whilst she was at the assessment centre?","start":884292,"end":888148,"confidence":0.5227814299999999914092541075660847127437591552734375},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, 100%.","start":888363,"end":889337,"confidence":0.54147124000000002030930090768379159271717071533203125},{"sentiment":"NEGATIVE","speaker":"A","text":"Predominantly psychological.","start":894890,"end":899917,"confidence":0.492550800000000010836487263077287934720516204833984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Looking back at your time when you was at the assessment centre, is there anything what you'd now consider as physical abuse?","start":910759,"end":918087,"confidence":0.53260695999999996264051560501684434711933135986328125},{"sentiment":"NEUTRAL","speaker":"A","text":"You were given a punch here and there, yeah.","start":919064,"end":921179,"confidence":0.8217752000000000389690058000269345939159393310546875},{"sentiment":"NEGATIVE","speaker":"A","text":"If you step\u2014 if you stepped out of line, if you want to go to put in a cell, you were given a punch or a slap.","start":922746,"end":927090,"confidence":0.62275480000000005276206138660199940204620361328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Can you recall where they'd hit you?","start":938153,"end":939684,"confidence":0.80618590000000001083435563487000763416290283203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Was it in the face?","start":940905,"end":942044,"confidence":0.813569399999999998129851519479416310787200927734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Genitals.","start":943425,"end":944170,"confidence":0.61176233999999996004959257334121502935886383056640625},{"sentiment":"NEGATIVE","speaker":"A","text":"Give you a kick or a punch in the genitals.","start":944252,"end":946204,"confidence":0.5498893000000000252924792221165262162685394287109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Never anywhere that could be seen.","start":947750,"end":948859,"confidence":0.5606474999999999653255144949071109294891357421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Never.","start":949310,"end":949599,"confidence":0.43164802000000002113466734954272396862506866455078125},{"sentiment":"NEGATIVE","speaker":"B","text":"Looking back at your time, would you say that there's anything what you would now consider as emotional abuse?","start":958978,"end":963380,"confidence":0.496141639999999994881108023037086240947246551513671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh yeah, yeah.","start":964793,"end":965719,"confidence":0.484886380000000005718874263038742356002330780029296875},{"sentiment":"NEUTRAL","speaker":"B","text":"And then again, for looking back at your time at the assessment centre, is there anything what you'd now consider as sexual abuse?","start":967723,"end":972056,"confidence":0.495288200000000011780088016166700981557369232177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, no, no, no problem.","start":974363,"end":977093,"confidence":0.52579209999999998448316773647093214094638824462890625},{"sentiment":"NEGATIVE","speaker":"B","text":"So I'm going to ask the following questions again in relation to all three levels of abuse that you suffered while you was at the assessment centre.","start":977800,"end":986055,"confidence":0.68965750000000003439026841078884899616241455078125},{"sentiment":"NEUTRAL","speaker":"B","text":"So in relation to the neglect, Richard, could you please confirm who was involved or responsible?","start":986714,"end":992078,"confidence":0.7342729999999999535020833718590438365936279296875},{"sentiment":"NEUTRAL","speaker":"A","text":"The system.","start":993540,"end":994182,"confidence":0.4747141999999999750770030004787258803844451904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"The system is the system, yeah, clear and simple.","start":995162,"end":997892,"confidence":0.6596100000000000296296320811961777508258819580078125},{"sentiment":"NEUTRAL","speaker":"A","text":"There is only one answer, yeah, yeah, it's the system.","start":998117,"end":1000735,"confidence":0.57955360000000000209041672860621474683284759521484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Edinburgh Council.","start":1001008,"end":1002695,"confidence":0.74940704999999996349657749306061305105686187744140625},{"sentiment":"NEGATIVE","speaker":"A","text":"Or in our children's panel allowed this to happen by putting the children in here.","start":1003420,"end":1008892,"confidence":0.8872884500000000063124616644927300512790679931640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Can you think of any specific\u2014 sorry, can you remember any names or any specific roles, descriptions of the staff?","start":1021296,"end":1031050,"confidence":0.76737080000000001955839934453251771628856658935546875},{"sentiment":"NEUTRAL","speaker":"A","text":"One springs to mind, and his name is Ronnie Motherwell.","start":1032365,"end":1036022,"confidence":0.8220927000000000095525365395587868988513946533203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Ronnie Motherwell?","start":1037399,"end":1038431,"confidence":0.85937995000000000356266127710114233195781707763671875},{"sentiment":"POSITIVE","speaker":"B","text":"Yes.","start":1041826,"end":1041891,"confidence":0.461038950000000002926725528595852665603160858154296875},{"sentiment":"NEGATIVE","speaker":"B","text":"And would you say, um, Ronnie Motherwell was responsible for any of the abuse that you suffered when you was there?","start":1042004,"end":1050094,"confidence":0.63941199999999998038191506566363386809825897216796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Could you specifically highlight which levels of abuse?","start":1051331,"end":1054231,"confidence":0.576542200000000004678213372244499623775482177734375},{"sentiment":"NEGATIVE","speaker":"B","text":"Which type of abuse?","start":1054457,"end":1055859,"confidence":0.6524803999999999604142431053332984447479248046875},{"sentiment":"NEGATIVE","speaker":"A","text":"He would punch you.","start":1055907,"end":1056745,"confidence":0.726980399999999971072384141734801232814788818359375},{"sentiment":"NEUTRAL","speaker":"A","text":"He would kick you if you were gonna get\u2014 yeah, I mean, it's\u2014 yeah, just an odd dig.","start":1057046,"end":1062064,"confidence":0.6268983500000000486096496388199739158153533935546875},{"sentiment":"NEUTRAL","speaker":"A","text":"It was not to the extent as Lendrick Muir, but there was\u2014 you're always alert, you know.","start":1062144,"end":1068700,"confidence":0.84982239999999997781543470409815199673175811767578125},{"sentiment":"NEGATIVE","speaker":"A","text":"I mean, you knew what was coming if you stood out of line.","start":1068748,"end":1071045,"confidence":0.5326003999999999738435008111991919577121734619140625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":1071595,"end":1071918,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And again, in relation to who was responsible, um, for the physical abuse, um, who would you say was involved or responsible for that?","start":1090948,"end":1101476,"confidence":0.56744369999999999532036554228398017585277557373046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Staff.","start":1101783,"end":1102107,"confidence":0.68702227000000004597524139171582646667957305908203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":1103158,"end":1103336,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Do you remember any specific names?","start":1103449,"end":1104678,"confidence":0.87810040000000000315338866130332462489604949951171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, Ronnie Motherwell was one.","start":1105115,"end":1106133,"confidence":0.7616464499999999748780510344658978283405303955078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, not really.","start":1107598,"end":1108440,"confidence":0.56558059999999998890274355289875529706478118896484375},{"sentiment":"NEUTRAL","speaker":"A","text":"He always starts\u2014 he always sprung to mind.","start":1108506,"end":1110504,"confidence":0.69665915000000000478763695355155505239963531494140625},{"sentiment":"NEGATIVE","speaker":"A","text":"Um, he was a Scouse, like, yeah, in the highest order.","start":1111537,"end":1115094,"confidence":0.8592788000000000092626351033686660230159759521484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And again, in relation to the emotional abuse, um, are you able to confirm who was involved or responsible?","start":1133385,"end":1138468,"confidence":0.56904279999999995975912270296248607337474822998046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, everybody dealt with my care package, to be fair.","start":1140391,"end":1144131,"confidence":0.7764216999999999924142457530251704156398773193359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Everyone dealt with your care package?","start":1144725,"end":1146555,"confidence":0.8141269700000000053563553592539392411708831787109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Everybody dealt with my care package, yeah, because I mean, I go to an assessment centre\u2014 sorry, I go to a children's panel, and there was no dialogue with myself.","start":1146684,"end":1158162,"confidence":0.52558599999999999763389268991886638104915618896484375},{"sentiment":"NEGATIVE","speaker":"A","text":"I went there because I kept absconding from Landryk Muir, and the next thing I know, I walked\u2014 I was shackled and put into a social worker's car.","start":1158226,"end":1168661,"confidence":0.49246224999999999027977537480182945728302001953125},{"sentiment":"NEGATIVE","speaker":"A","text":"Taken from my parents, no explanation, no nothing.","start":1170589,"end":1173849,"confidence":0.6392463999999999924028770692530088126659393310546875},{"sentiment":"NEUTRAL","speaker":"B","text":"You were shackled, did you say?","start":1174588,"end":1175937,"confidence":0.61705816000000002219394446001388132572174072265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Handcuffs, eye cuffs, yeah, yeah, cuffs, so I couldn't abscond, I couldn't run away, because if I got to that door, I would have, trust me.","start":1176050,"end":1186667,"confidence":0.65301036999999995114052353528677485883235931396484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, so you was putting cuffs on, then putting cuffs and taken to the car, then straight to the assessment centre, straight there.","start":1186828,"end":1194297,"confidence":0.724248699999999967502617437276057898998260498046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, there's no passing go, there's no goodbye to parents, nothing.","start":1194410,"end":1201785,"confidence":0.671571970000000018075070329359732568264007568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"I always remember the children's panel had a button under the table, and I knew\u2014 obviously I knew exactly what was going to happen.","start":1209647,"end":1218100,"confidence":0.6514202399999999837376662981114350259304046630859375},{"sentiment":"NEUTRAL","speaker":"A","text":"The button was pressed, you could hear it.","start":1218729,"end":1220665,"confidence":0.76100372999999998935294343027635477483272552490234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, indicate them to lock the doors down the stairs.","start":1221243,"end":1223549,"confidence":0.71590359999999997331343593032215721905231475830078125},{"sentiment":"NEUTRAL","speaker":"B","text":"And was this the door downstairs?","start":1230412,"end":1232342,"confidence":0.845036270000000033775222618714906275272369384765625},{"sentiment":"NEUTRAL","speaker":"B","text":"You mean in the entrance of the building?","start":1232422,"end":1233613,"confidence":0.7824294000000000526284793522791005671024322509765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Correct.","start":1234031,"end":1234368,"confidence":0.58715682999999996294349102754495106637477874755859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, yeah, they sealed it so I couldn't get out.","start":1234594,"end":1236604,"confidence":0.52989834999999996245634292790782637894153594970703125},{"sentiment":"NEUTRAL","speaker":"C","text":"Hi, this is Craig.","start":1250472,"end":1251812,"confidence":0.75603629999999999444781906277057714760303497314453125},{"sentiment":"NEUTRAL","speaker":"C","text":"Hi Craig, it's Leah calling from Eleanor Legal.","start":1252959,"end":1256319,"confidence":0.89642659999999996234265609018621034920215606689453125},{"sentiment":"NEUTRAL","speaker":"C","text":"Is now still a good time to conduct your witness statement?","start":1256707,"end":1259111,"confidence":0.86225956999999997520944816642440855503082275390625},{"sentiment":"NEUTRAL","speaker":"B","text":"So now we're just going to go through each level of the abuse, if you're able to provide one clear example of what happened, where and when did it occur, what was happening before the abuse took place, during, and afterwards.","start":1261182,"end":1275541,"confidence":0.64452540000000002606839188956655561923980712890625},{"sentiment":"NEUTRAL","speaker":"B","text":"So we'll start first with the neglect.","start":1275994,"end":1277469,"confidence":0.490982320000000027615527642410597763955593109130859375},{"sentiment":"NEUTRAL","speaker":"B","text":"Could you please provide me with one clear example of what happened, Richard?","start":1280155,"end":1283272,"confidence":0.83466476000000000556866552869905717670917510986328125},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, well, neglect to me was being put in a room for 3 days, potentially, or longer or shorter, and on average 3 days with no clothing, no stimulation, no light.","start":1283934,"end":1299591,"confidence":0.662523100000000031428726288140751421451568603515625},{"sentiment":"NEUTRAL","speaker":"C","text":"Kind of your final chance to say what you need to say.","start":1303580,"end":1308116,"confidence":0.857036050000000049209347707801498472690582275390625},{"sentiment":"NEGATIVE","speaker":"A","text":"And what abuse did you want?","start":1308681,"end":1310118,"confidence":0.4935943799999999992422772265854291617870330810546875},{"sentiment":"NEUTRAL","speaker":"C","text":"I mean, you got a drink or something nearby?","start":1310312,"end":1313842,"confidence":0.87781719999999996417727743391878902912139892578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, people can understand.","start":1316313,"end":1318387,"confidence":0.52628094000000003038763907170505262911319732666015625},{"sentiment":"NEGATIVE","speaker":"A","text":"You mean you're ripped from your family, put into this surrounding without any chat, dialogue, anything?","start":1318468,"end":1326079,"confidence":0.83787595999999997520291117325541563332080841064453125},{"sentiment":"NEGATIVE","speaker":"C","text":"Some questions could be quite upsetting because to give concerning home and care in the same past.","start":1327200,"end":1331810,"confidence":0.852978470000000044137777877040207386016845703125},{"sentiment":"NEUTRAL","speaker":"C","text":"Just take your right-hand side now.","start":1332790,"end":1335650,"confidence":0.84779590000000004668123665396706201136112213134765625},{"sentiment":"NEUTRAL","speaker":"C","text":"And before we do start, have you previously made any civil claim, criminal injuries claim, retrafications complaint, police report, inquiry statement, or claim to another team about any assistance you received?","start":1335650,"end":1349860,"confidence":0.7613697999999999854736643101205118000507354736328125},{"sentiment":"NEUTRAL","speaker":"C","text":"And have you ever received any payment, apology, settlement, or decision Do you recall what happened after this?","start":1351110,"end":1365427,"confidence":0.80825749999999996209254504719865508377552032470703125},{"sentiment":"NEUTRAL","speaker":"A","text":"What respect?","start":1366553,"end":1367249,"confidence":0.50517434000000005500652378032100386917591094970703125},{"sentiment":"NEUTRAL","speaker":"B","text":"So once you was obviously let out of the room, all right, just go back into mainstream then.","start":1367605,"end":1373399,"confidence":0.8004305400000000236815367316012270748615264892578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, you get your collection of clothes, you get your clothes back, and you just go back into your room.","start":1374760,"end":1379338,"confidence":0.8039104999999999723314658695016987621784210205078125},{"sentiment":"NEGATIVE","speaker":"A","text":"But I was put in there for 3 days because I refused to eat for 4 days.","start":1385067,"end":1389757,"confidence":0.8823676000000000296807911581709049642086029052734375},{"sentiment":"NEGATIVE","speaker":"B","text":"You refused to eat for 4 days?","start":1394402,"end":1396544,"confidence":0.81151870000000003724238695212989114224910736083984375},{"sentiment":"NEUTRAL","speaker":"C","text":"Yep.","start":1398780,"end":1398891,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"NEGATIVE","speaker":"B","text":"So now this will be in relation to the emotional abuse.","start":1407510,"end":1410871,"confidence":0.56030535999999997454068534352700226008892059326171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Are you able to provide a clear example of what happened, where and when did it occur, what happened before, during, and afterwards?","start":1412410,"end":1417921,"confidence":0.87302420000000002797690967781818471848964691162109375},{"sentiment":"NEGATIVE","speaker":"A","text":"I mean, I'm sounding like a stuck record here, but the motion\u2014 the emotional abuse started when I was in that children's panel, you know what I mean?","start":1420379,"end":1428213,"confidence":0.6871083000000000051699089453904889523983001708984375},{"sentiment":"NEUTRAL","speaker":"A","text":"There was never any questions as to why I absconded from Lendrickmuir.","start":1429163,"end":1433956,"confidence":0.72516550000000001841016228354419581592082977294921875},{"sentiment":"NEGATIVE","speaker":"A","text":"And obviously I could have told somebody, and what I was just labelled as this delinquent, and then the best thing was just to lock me up, and that emotionally screwed me up big time.","start":1435978,"end":1454813,"confidence":0.92068059999999996012576275461469776928424835205078125},{"sentiment":"NEUTRAL","speaker":"B","text":"It's just to go back a little bit, and if ever you do feel like obviously that you're repeating yourself I do apologise, obviously, for the repetitive questions.","start":1480577,"end":1490821,"confidence":0.59645479999999995168735722472774796187877655029296875},{"sentiment":"NEUTRAL","speaker":"B","text":"If the question\u2014 if the answer is the same, don't worry about giving a repetitive answer.","start":1491564,"end":1496631,"confidence":0.74134759999999999546815843132208101451396942138671875},{"sentiment":"POSITIVE","speaker":"B","text":"It's still okay to do so.","start":1496824,"end":1498013,"confidence":0.65135854000000004138115627938532270491123199462890625},{"sentiment":"POSITIVE","speaker":"B","text":"Okay, no problem.","start":1498270,"end":1500117,"confidence":0.5840469600000000038875214158906601369380950927734375},{"sentiment":"NEUTRAL","speaker":"B","text":"And finally, the final example, if you'd be able to give one clear example of what happened in relation to the physical abuse, where and when did it occur, and what happened?","start":1500583,"end":1511098,"confidence":0.5983773500000000300502733807661570608615875244140625},{"sentiment":"POSITIVE","speaker":"A","text":"It wasn't as bad as previous establishments.","start":1511407,"end":1517550,"confidence":0.52402603999999997075320834483136422932147979736328125},{"sentiment":"NEGATIVE","speaker":"A","text":"But I mean, we were teenagers, and if you anything out of line, then you would get a dig, you got punched.","start":1518514,"end":1526693,"confidence":0.71932936000000002874088522730744443833827972412109375},{"sentiment":"NEUTRAL","speaker":"A","text":"So it would happen, might happen on a daily basis, it might happen every 3 days, just when I got a bit cocky or rebelled, you know what I mean, you're put back into line.","start":1527367,"end":1537570,"confidence":0.56761479999999997492210468408302403986454010009765625},{"sentiment":"NEUTRAL","speaker":"B","text":"So you said you'd receive a dig?","start":1544092,"end":1547170,"confidence":0.66653919999999999834727759662200696766376495361328125},{"sentiment":"NEUTRAL","speaker":"A","text":"A dig or a punch?","start":1547798,"end":1548491,"confidence":0.77754325000000001910649416458909399807453155517578125},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, a dig, as in a dig in the ribs, or yeah, punching genitals or kicking genitals.","start":1548604,"end":1552519,"confidence":0.4895535699999999934561856207437813282012939453125},{"sentiment":"NEUTRAL","speaker":"B","text":"And again, can you recall anything what was happening, what would happen after this, after being in receipt of a punch?","start":1571467,"end":1578131,"confidence":0.87525487000000001813759809010662138462066650390625},{"sentiment":"NEUTRAL","speaker":"A","text":"You would just go on about your daily routine, whatever that may be, the norm.","start":1579110,"end":1585870,"confidence":0.73993220000000003988560592915746383368968963623046875},{"sentiment":"NEUTRAL","speaker":"A","text":"It was just accepted.","start":1592604,"end":1593685,"confidence":0.7151139399999999479717871508910320699214935302734375},{"sentiment":"NEUTRAL","speaker":"B","text":"When you say it was accepted, was this by members of staff?","start":1595460,"end":1599140,"confidence":0.865621500000000043684167394530959427356719970703125},{"sentiment":"NEGATIVE","speaker":"A","text":"Not by me.","start":1599510,"end":1599911,"confidence":0.4859904299999999732762034909683279693126678466796875},{"sentiment":"POSITIVE","speaker":"A","text":"It was\u2014 I just accepted it because I was\u2014 it was, it was the right thing to do in my head.","start":1600008,"end":1605025,"confidence":0.69577604999999997925641537221963517367839813232421875},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, I had been out of hand or I'd done whatever I'd done, and I mean, and that was your\u2014 I mean, obviously there's consequences in life, and that to me is a consequence.","start":1605945,"end":1613435,"confidence":0.5117661399999999805032757649314589798450469970703125},{"sentiment":"NEGATIVE","speaker":"A","text":"At the time, when you're a teenager, you just don't know any better.","start":1615375,"end":1617729,"confidence":0.6542122999999999688469642933341674506664276123046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":1624487,"end":1636533,"confidence":0.58435179999999997679793750648968853056430816650390625},{"sentiment":"NEGATIVE","speaker":"B","text":"So now the relating 5 questions are going to be very repetitive, but it's just going to be in relation to the neglect, emotional, physical abuse.","start":1645474,"end":1652909,"confidence":0.79748520000000000518269871463417075574398040771484375},{"sentiment":"NEUTRAL","speaker":"B","text":"How often did the neglect happen?","start":1653406,"end":1655537,"confidence":0.574992949999999947152673485106788575649261474609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Over what period?","start":1656114,"end":1656819,"confidence":0.76777660000000003126530145891592837870121002197265625},{"sentiment":"NEGATIVE","speaker":"B","text":"And did it ever change or become worse?","start":1656868,"end":1658534,"confidence":0.7816435999999999939547024041530676186084747314453125},{"sentiment":"NEGATIVE","speaker":"A","text":"Well, you were neglected from the minute you were in there.","start":1658999,"end":1661354,"confidence":0.8476777699999999970970065987785346806049346923828125},{"sentiment":"NEGATIVE","speaker":"A","text":"Really, I mean, from day 1 to day 21, you were neglected.","start":1662220,"end":1667588,"confidence":0.76318030000000003365556722201290540397167205810546875},{"sentiment":"NEGATIVE","speaker":"A","text":"Looking back, you know, I mean, I mean, you wouldn't treat an animal the way that we were treated as children.","start":1670609,"end":1675017,"confidence":0.71995229999999998948823076716507785022258758544921875},{"sentiment":"POSITIVE","speaker":"A","text":"This is a big thing.","start":1683279,"end":1684057,"confidence":0.54810420000000004137064024689607322216033935546875},{"sentiment":"NEUTRAL","speaker":"A","text":"We were children, okay?","start":1684170,"end":1685774,"confidence":0.66437480000000004309868018026463687419891357421875},{"sentiment":"NEGATIVE","speaker":"A","text":"And it's horrendous.","start":1686341,"end":1688204,"confidence":0.9105917999999999512539261559140868484973907470703125},{"sentiment":"NEUTRAL","speaker":"C","text":"Say she had been there since the 2nd of August 1968 and that Crosslet is the only home that she has known.","start":1696190,"end":1702170,"confidence":0.8877036000000000370846464647911489009857177734375},{"sentiment":"NEUTRAL","speaker":"C","text":"You remained at Crosslet during your early childhood, but Crosslet was under quarryers but it was not classed as a quarryer's home.","start":1704050,"end":1711750,"confidence":0.77114300000000002288658151883282698690891265869140625},{"sentiment":"NEUTRAL","speaker":"C","text":"So it's\u2014 does that make sense?","start":1711750,"end":1713080,"confidence":0.79761910000000002529674247853108681738376617431640625},{"sentiment":"NEUTRAL","speaker":"B","text":"[Speaker:MR RICHARD GARRIE] And again, the same question but this time in relation to the emotional abuse, Richard.","start":1713080,"end":1718530,"confidence":0.5846404400000000389781007470446638762950897216796875},{"sentiment":"NEGATIVE","speaker":"B","text":"How often did this happen, over what period, and did it ever change or become worse?","start":1718530,"end":1721710,"confidence":0.70186406000000001181859943244489841163158416748046875},{"sentiment":"NEGATIVE","speaker":"A","text":"Worse.","start":1721800,"end":1722169,"confidence":0.865744700000000033668356991256587207317352294921875},{"sentiment":"NEGATIVE","speaker":"A","text":"My emotions were\u2014 I mean, I couldn't focus, I couldn't think, and I was just robotic.","start":1722491,"end":1730661,"confidence":0.90818440000000000278390643870807252824306488037109375},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, I was in the system, so your emotions didn't come into anything back then.","start":1731148,"end":1740405,"confidence":0.6861414999999999597690703012631274759769439697265625},{"sentiment":"NEUTRAL","speaker":"C","text":"Was 1973.","start":1747250,"end":1748710,"confidence":0.8161251000000000477285766464774496853351593017578125},{"sentiment":"NEUTRAL","speaker":"C","text":"You've been there from the age of 5, and it looks like you were there for about a year.","start":1748710,"end":1753230,"confidence":0.7885543999999999886796331338700838387012481689453125},{"sentiment":"NEGATIVE","speaker":"B","text":"I couldn't think.","start":1754490,"end":1755450,"confidence":0.62296680000000004273630338502698577940464019775390625},{"sentiment":"NEGATIVE","speaker":"B","text":"I was robotic.","start":1755450,"end":1756060,"confidence":0.60987320000000000419504431192763149738311767578125},{"sentiment":"NEUTRAL","speaker":"B","text":"I was just in the system.","start":1756410,"end":1757360,"confidence":0.59827010000000002687414735191850923001766204833984375},{"sentiment":"NEUTRAL","speaker":"B","text":"My emotions never came into question back then.","start":1757450,"end":1759780,"confidence":0.68298804999999995768433791454299353063106536865234375},{"sentiment":"NEGATIVE","speaker":"A","text":"No, no, obviously I'm fucked up.","start":1760090,"end":1762790,"confidence":0.94576709999999997169339849278912879526615142822265625},{"sentiment":"NEUTRAL","speaker":"A","text":"That's, again, that's the way I felt at the time.","start":1763850,"end":1765680,"confidence":0.82931732999999996369666632745065726339817047119140625},{"sentiment":"NEGATIVE","speaker":"A","text":"That's just\u2014 my head was just done.","start":1765830,"end":1769000,"confidence":0.49591193000000000079552364695700816810131072998046875},{"sentiment":"NEUTRAL","speaker":"C","text":"'88 until '81.","start":1773988,"end":1775367,"confidence":0.8837454300000000539938582733157090842723846435546875},{"sentiment":"NEUTRAL","speaker":"C","text":"I've got a 6-month family placement.","start":1777631,"end":1781016,"confidence":0.89122884999999996136210711483727209270000457763671875},{"sentiment":"NEGATIVE","speaker":"B","text":"And again, it might seem a bit repeated, but in relation to the physical abuse, how often did this happen?","start":1783207,"end":1789873,"confidence":0.5312094000000000537653477294952608644962310791015625},{"sentiment":"NEUTRAL","speaker":"B","text":"Over what period?","start":1790454,"end":1791052,"confidence":0.76777660000000003126530145891592837870121002197265625},{"sentiment":"NEGATIVE","speaker":"B","text":"And did it ever change or become worse?","start":1791100,"end":1792574,"confidence":0.7816435999999999939547024041530676186084747314453125},{"sentiment":"NEGATIVE","speaker":"A","text":"It didn't come any worse because there was cameras and they couldn't really make it any worse as such.","start":1793401,"end":1800885,"confidence":0.7927589999999999914592763161635957658290863037109375},{"sentiment":"NEUTRAL","speaker":"A","text":"It happened periodically.","start":1801634,"end":1803328,"confidence":0.78693880000000004937277253702632151544094085693359375},{"sentiment":"NEUTRAL","speaker":"A","text":"It could happen once a day, it could happen once every 3 days.","start":1806636,"end":1809431,"confidence":0.81705755000000002130633447450236417353153228759765625},{"sentiment":"NEGATIVE","speaker":"A","text":"So it could be once a day or once every\u2014 yeah, it was really\u2014 I mean, that was their form of punishment when we were out of line.","start":1815880,"end":1823015,"confidence":0.493342129999999989831138691442902199923992156982421875},{"sentiment":"NEUTRAL","speaker":"C","text":"And do you understand the purpose of the statement?","start":1827220,"end":1832900,"confidence":0.77004879999999997775006477240822277963161468505859375},{"sentiment":"NEUTRAL","speaker":"C","text":"And do you agree that it can be used for your Scottish redress application alongside any supporting evidence?","start":1833120,"end":1839320,"confidence":0.9190805600000000463722926724585704505443572998046875},{"sentiment":"POSITIVE","speaker":"C","text":"Amazing.","start":1839320,"end":1840580,"confidence":0.80193170000000002506368446120177395641803741455078125},{"sentiment":"NEGATIVE","speaker":"C","text":"So I'm gonna ask some questions about your personal background and your entry into care, but I know that that would be a bit difficult for you.","start":1840580,"end":1847500,"confidence":0.5015340999999999826997054697130806744098663330078125},{"sentiment":"NEUTRAL","speaker":"B","text":"We're now on to the next question.","start":1847610,"end":1849190,"confidence":0.85310196999999998723751559737138450145721435546875},{"sentiment":"NEGATIVE","speaker":"B","text":"Again, it'll be asked again, um, 3 times, just in relation to the abuse of which you've suffered.","start":1849280,"end":1855100,"confidence":0.6249029999999999862581034903996624052524566650390625},{"sentiment":"NEGATIVE","speaker":"B","text":"So I do apologise if it becomes a bit tedious or repetitive.","start":1855100,"end":1856880,"confidence":0.6051206000000000084781959230895154178142547607421875},{"sentiment":"NEUTRAL","speaker":"B","text":"So in relation to the neglect, what immediate effects did you experience?","start":1859875,"end":1863638,"confidence":0.73715059999999998918696064720279537141323089599609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Immediate?","start":1865680,"end":1866164,"confidence":0.76231729999999997549053887269110418856143951416015625},{"sentiment":"NEGATIVE","speaker":"A","text":"Worthless.","start":1868377,"end":1868764,"confidence":0.66966574999999994854960050361114554107189178466796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, all my self-respect.","start":1869975,"end":1873027,"confidence":0.6563052000000000330004468196420930325984954833984375},{"sentiment":"NEGATIVE","speaker":"B","text":"As in you like lost all your self-respect?","start":1876529,"end":1878626,"confidence":0.8243639000000000383039377993554808199405670166015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, a lot.","start":1878772,"end":1879449,"confidence":0.650149639999999973127842167741619050502777099609375},{"sentiment":"NEGATIVE","speaker":"A","text":"I mean, whatever respect I did have for myself, it was gone.","start":1879514,"end":1881483,"confidence":0.529085400000000039000269680400379002094268798828125},{"sentiment":"NEGATIVE","speaker":"A","text":"I absolutely despised my family because of this.","start":1883460,"end":1886220,"confidence":0.97685074999999998990318772484897635877132415771484375},{"sentiment":"NEUTRAL","speaker":"C","text":"Do you know anything about why you were put into care?","start":1886746,"end":1889124,"confidence":0.6389506499999999533656591665931046009063720703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, just life.","start":1896074,"end":1897249,"confidence":0.564058839999999950265419101924635469913482666015625},{"sentiment":"NEGATIVE","speaker":"A","text":"And just, I, I just hated life.","start":1897314,"end":1899828,"confidence":0.96426343999999997169680909792077727615833282470703125},{"sentiment":"POSITIVE","speaker":"B","text":"That's perfectly fine, Richard.","start":1904263,"end":1906303,"confidence":0.6842740000000000488711293655796907842159271240234375},{"sentiment":"NEGATIVE","speaker":"B","text":"And we're now going to go into relation to the emotional, emotional abuse.","start":1906918,"end":1910673,"confidence":0.605937060000000027315536499372683465480804443359375},{"sentiment":"NEUTRAL","speaker":"B","text":"What immediate effects did you experience?","start":1910803,"end":1912357,"confidence":0.83028500000000005076827847005915828049182891845703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Was there any fear, shame?","start":1912422,"end":1913539,"confidence":0.620450799999999969003283695201389491558074951171875},{"sentiment":"NEGATIVE","speaker":"B","text":"Sleep problems, bedwetting, running away, behaviour, or school changes?","start":1914094,"end":1917454,"confidence":0.73687800000000003297628836662624962627887725830078125},{"sentiment":"NEGATIVE","speaker":"A","text":"I couldn't run away because we were obviously locked in.","start":1918213,"end":1923377,"confidence":0.50961920000000004993268021280528046190738677978515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, what else?","start":1923636,"end":1927247,"confidence":0.76018189999999996597779272633488290011882781982421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Emotional.","start":1928409,"end":1929184,"confidence":0.6335461000000000009180212146020494401454925537109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, just take your time.","start":1929926,"end":1933073,"confidence":0.79041576000000002277801058880868367850780487060546875},{"sentiment":"NEUTRAL","speaker":"B","text":"It's best to try and maybe think of it as like, how do you remember how it made you feel?","start":1933235,"end":1938135,"confidence":0.79213666999999998719061977681121788918972015380859375},{"sentiment":"NEGATIVE","speaker":"A","text":"Oh gosh.","start":1939009,"end":1939438,"confidence":0.5314380499999999951654672258882783353328704833984375},{"sentiment":"NEGATIVE","speaker":"A","text":"Worthless, just like I was a nobody.","start":1940706,"end":1943376,"confidence":0.7365467999999999459959099112893454730510711669921875},{"sentiment":"NEUTRAL","speaker":"A","text":"I just felt, and I was existing but not living, you know what I mean?","start":1944405,"end":1951885,"confidence":0.60218154999999995435899791118572466075420379638671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":1952467,"end":1952758,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"I just felt that there was\u2014 I mean, I had a name, but that was all I had.","start":1954003,"end":1957399,"confidence":0.81090969999999995554418319443357177078723907470703125},{"sentiment":"NEGATIVE","speaker":"A","text":"I was a nobody, and I was treated like a nobody.","start":1957641,"end":1961988,"confidence":0.8997597699999999587561205771635286509990692138671875},{"sentiment":"NEGATIVE","speaker":"A","text":"I was treated like a problem child.","start":1962343,"end":1964088,"confidence":0.964041350000000019093704395345412194728851318359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, so I just couldn't run away as I was locked in.","start":1980707,"end":1982887,"confidence":0.56874937000000003184396746291895397007465362548828125},{"sentiment":"NEGATIVE","speaker":"B","text":"I felt worthless, like I was a nobody.","start":1982985,"end":1984840,"confidence":0.95700289999999998968860381864942610263824462890625},{"sentiment":"NEUTRAL","speaker":"B","text":"I was not living, I was just existing.","start":1985100,"end":1986516,"confidence":0.602927699999999955338125801063142716884613037109375},{"sentiment":"NEUTRAL","speaker":"B","text":"I felt like all I had was my name.","start":1987340,"end":1989078,"confidence":0.57196959999999996693276216319645754992961883544921875},{"sentiment":"NEGATIVE","speaker":"B","text":"I was treated as a problem child.","start":1989242,"end":1990554,"confidence":0.9605757600000000007156586434575729072093963623046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yep.","start":1991243,"end":1991484,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"POSITIVE","speaker":"B","text":"No problem.","start":1992431,"end":1993057,"confidence":0.6486826999999999454615817739977501332759857177734375},{"sentiment":"NEGATIVE","speaker":"B","text":"And then again, and this is just in relation to the physical abuse which you suffered, what immediate effects did you experience from the physical abuse?","start":1993795,"end":2002318,"confidence":0.579722999999999988318677424103952944278717041015625},{"sentiment":"NEGATIVE","speaker":"A","text":"To be honest with you, James, I've become numb.","start":2003281,"end":2005207,"confidence":0.60034233000000003510621127134072594344615936279296875},{"sentiment":"NEUTRAL","speaker":"A","text":"I've come numb to it, and it just\u2014 it became part of life.","start":2005785,"end":2008914,"confidence":0.6332183000000000117069021143834106624126434326171875},{"sentiment":"NEUTRAL","speaker":"A","text":"I was\u2014 I just accepted it.","start":2017898,"end":2019215,"confidence":0.634103300000000036362735045258887112140655517578125},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, you couldn't do anything else but\u2014 you're locked in, you couldn't do nothing, you couldn't run to speak to your mum.","start":2019761,"end":2025143,"confidence":0.56139296000000005193442120798863470554351806640625},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, you had nobody to turn to.","start":2025625,"end":2027006,"confidence":0.50061409999999995079633663408458232879638671875},{"sentiment":"NEUTRAL","speaker":"C","text":"When you were there, was that in a house or was it in like a\u2014 The final\u2014 oh, sorry.","start":2041956,"end":2046270,"confidence":0.67511182999999996834361581932171247899532318115234375},{"sentiment":"NEUTRAL","speaker":"B","text":"So there's only 3 more questions in relation to this care setting.","start":2046607,"end":2049237,"confidence":0.8632427000000000294477331408415921032428741455078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Did anyone witness, know about it, or experience something similar?","start":2049830,"end":2053166,"confidence":0.86930823000000001510301217422238551080226898193359375},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, everybody knew what was going on there.","start":2054381,"end":2057271,"confidence":0.68802160000000001094377921617706306278705596923828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Everybody knew it, like.","start":2057432,"end":2060270,"confidence":0.61559109999999994666808333931840024888515472412109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Can you remember any names?","start":2061281,"end":2062548,"confidence":0.85805357000000004319417712395079433917999267578125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I was only there for a short period of time, only 3 weeks, as I say.","start":2062981,"end":2066429,"confidence":0.77847045999999997523133288268581964075565338134765625},{"sentiment":"NEUTRAL","speaker":"A","text":"I can't remember.","start":2066990,"end":2067535,"confidence":0.52505690000000004857838575844652950763702392578125},{"sentiment":"POSITIVE","speaker":"B","text":"That's perfectly fine.","start":2067927,"end":2070321,"confidence":0.64607449999999999601385525238583795726299285888671875},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, as I see it, it was just\u2014 it was life, it was normal.","start":2072666,"end":2077165,"confidence":0.63291010000000003099529521932709030807018280029296875},{"sentiment":"NEUTRAL","speaker":"C","text":"Um, can you remember anything about your daily life there?","start":2078420,"end":2081022,"confidence":0.83384049999999998448174665099941194057464599609375},{"sentiment":"NEUTRAL","speaker":"C","text":"So what was the actual college itself like?","start":2081119,"end":2083058,"confidence":0.79289080000000000669757582727470435202121734619140625},{"sentiment":"NEUTRAL","speaker":"A","text":"And I think it was normal for the staff just to, to do it, and it was just accepted.","start":2083365,"end":2087260,"confidence":0.654898100000000038534153645741753280162811279296875},{"sentiment":"NEUTRAL","speaker":"C","text":"Okay, what about any of the food?","start":2098223,"end":2100841,"confidence":0.8519963600000000081280404629069380462169647216796875},{"sentiment":"NEUTRAL","speaker":"C","text":"Can you remember what any of the food was like?","start":2100906,"end":2102344,"confidence":0.87626236999999995713750422510202042758464813232421875},{"sentiment":"NEUTRAL","speaker":"C","text":"Okay.","start":2106379,"end":2106656,"confidence":0.58435179999999997679793750648968853056430816650390625},{"sentiment":"NEUTRAL","speaker":"C","text":"And did you do schoolwork?","start":2108520,"end":2110826,"confidence":0.7718610999999999666698613509652204811573028564453125},{"sentiment":"NEUTRAL","speaker":"B","text":"So, but everyone knew, everybody knew what was going on there.","start":2112399,"end":2114670,"confidence":0.678217599999999976034814608283340930938720703125},{"sentiment":"NEUTRAL","speaker":"B","text":"I can't remember the names as I was only there for 3 weeks.","start":2114992,"end":2117328,"confidence":0.563404699999999980519760356401093304157257080078125},{"sentiment":"NEUTRAL","speaker":"B","text":"It was life to me at this point.","start":2117892,"end":2119342,"confidence":0.56960076000000003926260205844300799071788787841796875},{"sentiment":"NEUTRAL","speaker":"B","text":"I was led to, I was led to believe that this was that it was normal behaviour, that it was also normal for the staff to do it, like it was accepted.","start":2119600,"end":2127118,"confidence":0.7372088999999999447965137733262963593006134033203125},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, it's just been\u2014 if you've done something wrong, you get punished.","start":2127327,"end":2130249,"confidence":0.797143099999999993343635651399381458759307861328125},{"sentiment":"NEGATIVE","speaker":"A","text":"And yeah, a kick or a punch was a punishment, and that's just become the norm.","start":2130619,"end":2134408,"confidence":0.75208770000000002564632950452505610883235931396484375},{"sentiment":"NEUTRAL","speaker":"C","text":"Yeah.","start":2134713,"end":2134890,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"C","text":"What about hygiene-wise?","start":2135050,"end":2136190,"confidence":0.80551150000000004691713684223941527307033538818359375},{"sentiment":"NEUTRAL","speaker":"C","text":"Did you get any toiletries, you know, shower gel, shampoo, toothpaste?","start":2136319,"end":2140927,"confidence":0.8415861000000000036180836104904301464557647705078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Was that provided?","start":2141473,"end":2145937,"confidence":0.8452224999999999877076106713502667844295501708984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Did you ever tell anyone or try to get help?","start":2149438,"end":2151849,"confidence":0.7550396299999999616403556501609273254871368408203125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I had nobody I could tell because everybody that I knew was in the system.","start":2152733,"end":2157491,"confidence":0.65336220000000000407425204684841446578502655029296875},{"sentiment":"NEUTRAL","speaker":"C","text":"And what about clothes?","start":2158132,"end":2159133,"confidence":0.7409860999999999808807160661672241985797882080078125},{"sentiment":"NEUTRAL","speaker":"C","text":"Were you given any fresh clothing?","start":2159198,"end":2160773,"confidence":0.87824553000000005198444341658614575862884521484375},{"sentiment":"NEGATIVE","speaker":"A","text":"I mean, who would believe us as children?","start":2163502,"end":2164850,"confidence":0.678424600000000044275338950683362782001495361328125},{"sentiment":"NEGATIVE","speaker":"A","text":"We were never believed, never.","start":2164997,"end":2166325,"confidence":0.8012869400000000030814817364444024860858917236328125},{"sentiment":"NEUTRAL","speaker":"B","text":"And then Robert, finally, what was different at this placement compared with the others?","start":2182441,"end":2187584,"confidence":0.88375585999999994868403518921695649623870849609375},{"sentiment":"NEGATIVE","speaker":"A","text":"You couldn't go.","start":2189900,"end":2190445,"confidence":0.580691340000000000287627699435688555240631103515625},{"sentiment":"NEUTRAL","speaker":"A","text":"I couldn't escape.","start":2190616,"end":2191230,"confidence":0.5654846399999999828622776476549915969371795654296875},{"sentiment":"NEUTRAL","speaker":"A","text":"I had to accept what was coming or what I was getting.","start":2193996,"end":2196960,"confidence":0.77815204999999998403126255652750842273235321044921875},{"sentiment":"POSITIVE","speaker":"C","text":"Yeah, absolutely.","start":2208494,"end":2211943,"confidence":0.50143020000000004809947995454422198235988616943359375},{"sentiment":"NEUTRAL","speaker":"B","text":"So now that concludes, um, your second care setting, um, being at the assessment centre.","start":2213249,"end":2218338,"confidence":0.83735700000000001796962578737293370068073272705078125},{"sentiment":"NEGATIVE","speaker":"B","text":"Um, I know, again, apologise for the, uh, tediousness of the questions, but We'll be going through the final set of 12 questions again, this time in relation to your final care setting.","start":2218839,"end":2232757,"confidence":0.515777200000000046742343329242430627346038818359375},{"sentiment":"NEUTRAL","speaker":"B","text":"So Richard, could you kindly just confirm the institutional name, the location, approximate date and age, and who placed you there?","start":2233111,"end":2241860,"confidence":0.93243646999999996172192595622618682682514190673828125},{"sentiment":"NEUTRAL","speaker":"A","text":"It was St Catherine's.","start":2242566,"end":2244749,"confidence":0.8599115999999999981895371092832647264003753662109375},{"sentiment":"NEUTRAL","speaker":"A","text":"It was adjacent to the assessment centre in Edinburgh, Howden Hall.","start":2245616,"end":2251267,"confidence":0.91721960000000002377618102400447241961956024169921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Liberton.","start":2253333,"end":2254286,"confidence":0.6987088299999999474465539606171660125255584716796875},{"sentiment":"NEUTRAL","speaker":"A","text":"I was placed in there by the Children's Panel after my 3-week initial assessment period was over.","start":2254383,"end":2261066,"confidence":0.85926086000000001519083525636233389377593994140625},{"sentiment":"NEUTRAL","speaker":"A","text":"I was roughly 14, 15, probably near the 15 mark.","start":2262748,"end":2268643,"confidence":0.9087339599999999517621063205297105014324188232421875},{"sentiment":"NEUTRAL","speaker":"C","text":"Okay, are you okay?","start":2268967,"end":2270198,"confidence":0.76903354999999995467163671492016874253749847412109375},{"sentiment":"NEUTRAL","speaker":"C","text":"Yeah, take your time.","start":2271796,"end":2273115,"confidence":0.77305995999999999046536913738236762583255767822265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, so St.","start":2283298,"end":2283860,"confidence":0.65087134000000002043151425823452882468700408935546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Catharine's units adjacent to the assessment centre, Howden Hall, Liverpool.","start":2283940,"end":2288099,"confidence":0.913045939999999944802766549400985240936279296875},{"sentiment":"NEUTRAL","speaker":"B","text":"I was placed in there by the Children's Panel once my 3-week assessment was over.","start":2288677,"end":2292113,"confidence":0.8705240499999999936875383355072699487209320068359375},{"sentiment":"NEUTRAL","speaker":"B","text":"How old did you say you were at the time?","start":2292611,"end":2294168,"confidence":0.8779285999999999479115331268985755741596221923828125},{"sentiment":"NEUTRAL","speaker":"A","text":"15.","start":2294618,"end":2294971,"confidence":0.52607539999999997082369418421876616775989532470703125},{"sentiment":"NEUTRAL","speaker":"A","text":"14 and a half, 15.","start":2295421,"end":2296368,"confidence":0.74062099999999997379518390516750514507293701171875},{"sentiment":"NEUTRAL","speaker":"B","text":"And the next question, um, what type of setting was it and how long were you there?","start":2303444,"end":2306825,"confidence":0.89959460000000002199982418460422195494174957275390625},{"sentiment":"POSITIVE","speaker":"A","text":"It was an open setting, an open children's home.","start":2307533,"end":2310447,"confidence":0.6325317999999999774018988318857736885547637939453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Uh, I was there just under a year, I believe.","start":2311719,"end":2314678,"confidence":0.84185239999999994520152313270955346524715423583984375},{"sentiment":"NEUTRAL","speaker":"A","text":"So just over a year, just under a year, and I'm sure it's just under a year.","start":2323489,"end":2326533,"confidence":0.64195100000000004936140385325415991246700286865234375},{"sentiment":"POSITIVE","speaker":"B","text":"No problem, no problem.","start":2330536,"end":2331933,"confidence":0.62209429999999998894821828798740170896053314208984375},{"sentiment":"NEUTRAL","speaker":"B","text":"So now, um, again, we're just going to go through a brief description of what your ordinary day life was like at St.","start":2333154,"end":2339384,"confidence":0.87406130000000004098836825505713932216167449951171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Catherine's unit.","start":2339432,"end":2340122,"confidence":0.78174834999999998075281837373040616512298583984375},{"sentiment":"NEUTRAL","speaker":"B","text":"So as the same with the previous, we'll start off with the accommodation.","start":2340636,"end":2344859,"confidence":0.89934133999999998909657961121411062777042388916015625},{"sentiment":"NEUTRAL","speaker":"B","text":"Could you kindly just confirm what the accommodation was like?","start":2345373,"end":2347958,"confidence":0.89516556000000002679684030226781032979488372802734375},{"sentiment":"NEUTRAL","speaker":"A","text":"It was a bedroom, um, well, dorm with 5 boys in it.","start":2348263,"end":2353321,"confidence":0.87540859999999998120046029725926928222179412841796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, had 5 bays.","start":2355998,"end":2357027,"confidence":0.7032576999999999856072463444434106349945068359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":2357445,"end":2357703,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And was there any windows?","start":2358652,"end":2359649,"confidence":0.82082230000000000469384531243122182786464691162109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, there was a window.","start":2360437,"end":2361161,"confidence":0.71854099999999998527044908769312314689159393310546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, yeah.","start":2361322,"end":2363155,"confidence":0.493536470000000004887397153652273118495941162109375},{"sentiment":"NEUTRAL","speaker":"B","text":"So there's windows to allow natural light.","start":2365070,"end":2367192,"confidence":0.76005000000000000337507799486047588288784027099609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Was there ever a toilet in this, um, in your dorm?","start":2369670,"end":2372201,"confidence":0.7844918400000000513472286911564879119396209716796875},{"sentiment":"NEGATIVE","speaker":"A","text":"No, no, not at all.","start":2372590,"end":2373872,"confidence":0.595920739999999948821596262860111892223358154296875},{"sentiment":"NEUTRAL","speaker":"B","text":"What was the overall hygiene like of the dorms?","start":2386069,"end":2390349,"confidence":0.8689742000000000299309022011584602296352386474609375},{"sentiment":"POSITIVE","speaker":"A","text":"It was better, definitely better.","start":2390672,"end":2393207,"confidence":0.94503789999999998627799868700094521045684814453125},{"sentiment":"NEUTRAL","speaker":"A","text":"There was more women involved in the care there.","start":2394531,"end":2397875,"confidence":0.7892848999999999559662455794750712811946868896484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, and can you remember what your daily routine was like?","start":2405231,"end":2408493,"confidence":0.87027745999999994719331652959226630628108978271484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, it was pretty systematic.","start":2410803,"end":2413817,"confidence":0.79349583000000001309359731749282218515872955322265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Again, you would get up, um, you would go down, down for breakfast.","start":2413898,"end":2420221,"confidence":0.9043512000000000217170281757717020809650421142578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, um, no, I think you just go after breakfast, you would go then most of the time I was a day pupil at my high school, so I would be travelling in the bus to the high school.","start":2423606,"end":2442019,"confidence":0.8291897999999999768760972074232995510101318359375},{"sentiment":"NEUTRAL","speaker":"C","text":"Hold on one moment.","start":2443008,"end":2447010,"confidence":0.7665243999999999946481921142549254000186920166015625},{"sentiment":"NEUTRAL","speaker":"B","text":"You take a day bus to the, to the high school?","start":2452170,"end":2455358,"confidence":0.88862883999999997541863194783218204975128173828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, yeah, not, not, not initially, but once, once you were there for a while, I was getting the day bus.","start":2455809,"end":2460898,"confidence":0.710264439999999996899759935331530869007110595703125},{"sentiment":"NEUTRAL","speaker":"A","text":"But initially It would be that they had some, like, say, a classroom environment, but again, there was never any lessons being taught.","start":2460962,"end":2469113,"confidence":0.54622172999999996090281229044194333255290985107421875},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, we're all different ages, and you know what I mean, so they couldn't categorise us like that.","start":2470958,"end":2478542,"confidence":0.660158800000000045571368900709785521030426025390625},{"sentiment":"NEGATIVE","speaker":"A","text":"It was just impossible to do so.","start":2478590,"end":2480536,"confidence":0.6373284500000000463160176877863705158233642578125},{"sentiment":"NEUTRAL","speaker":"C","text":"Are you okay?","start":2487976,"end":2492480,"confidence":0.79175180000000000557491830477374605834484100341796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":2493506,"end":2494821,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"So I've got so far, um, the bedroom slash door had 5 bars.","start":2496071,"end":2499743,"confidence":0.81642139999999996380353195490897633135318756103515625},{"sentiment":"NEUTRAL","speaker":"B","text":"There was, uh, there were windows to allow natural light.","start":2499839,"end":2502163,"confidence":0.845068500000000000227373675443232059478759765625},{"sentiment":"NEGATIVE","speaker":"B","text":"There was no open toilet in the dorms.","start":2502500,"end":2504039,"confidence":0.61674803000000000263725041804718784987926483154296875},{"sentiment":"POSITIVE","speaker":"B","text":"The overall hygiene was better.","start":2504103,"end":2505466,"confidence":0.68387830000000005004068270864081569015979766845703125},{"sentiment":"NEUTRAL","speaker":"B","text":"There were more women involved in the care there.","start":2505931,"end":2507630,"confidence":0.7851804000000000005599076757789589464664459228515625},{"sentiment":"NEUTRAL","speaker":"B","text":"My routine was systematic again: get up, down for breakfast.","start":2508031,"end":2511333,"confidence":0.83868719999999996606021568368305452167987823486328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Most of the time I was a day pupil at my high school.","start":2511478,"end":2513674,"confidence":0.87689099999999997603339352281182073056697845458984375},{"sentiment":"NEUTRAL","speaker":"B","text":"I would take a day bus to the high school.","start":2514267,"end":2515854,"confidence":0.77155969999999995945216824111412279307842254638671875},{"sentiment":"NEUTRAL","speaker":"B","text":"Not initially, it would be a classroom environment in the unit.","start":2516207,"end":2519068,"confidence":0.87067890000000003336566578582278452813625335693359375},{"sentiment":"NEGATIVE","speaker":"B","text":"There was no education though.","start":2519572,"end":2520807,"confidence":0.495848300000000019593926481320522725582122802734375},{"sentiment":"NEUTRAL","speaker":"B","text":"With the mixed ages and abilities, this was impossible to categorise.","start":2521133,"end":2524676,"confidence":0.481223879999999992751469335416913963854312896728515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yep.","start":2528091,"end":2528495,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Can you remember what the overall food was like?","start":2528576,"end":2531183,"confidence":0.9143250000000000543565192856476642191410064697265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Did you have 3 meals a day?","start":2531248,"end":2532463,"confidence":0.89436199999999999032951336630503647029399871826171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Was there any choice?","start":2532706,"end":2533823,"confidence":0.78908809999999995898889437739853747189044952392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"No choice, no.","start":2534973,"end":2535539,"confidence":0.58825780000000005287574822432361543178558349609375},{"sentiment":"NEUTRAL","speaker":"A","text":"It was take it or leave it.","start":2535620,"end":2536446,"confidence":0.70773405000000000342197381542064249515533447265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":2537700,"end":2538816,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"And then there's breakfast, pretty standard breakfast, which was usually porridge, I think it was at the time.","start":2539205,"end":2546439,"confidence":0.78719704999999995376214201314724050462245941162109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, yeah, um, it's just standard.","start":2547352,"end":2551317,"confidence":0.724911300000000036192204788676463067531585693359375},{"sentiment":"NEUTRAL","speaker":"A","text":"There was no choice.","start":2551430,"end":2552094,"confidence":0.6500285999999999564380459560197778046131134033203125},{"sentiment":"NEUTRAL","speaker":"A","text":"You just\u2014 it was there.","start":2552353,"end":2553793,"confidence":0.7518109699999999673281081413733772933483123779296875},{"sentiment":"NEUTRAL","speaker":"A","text":"If you ate it, you ate it.","start":2554214,"end":2554893,"confidence":0.55328759999999999052988641778938472270965576171875},{"sentiment":"NEGATIVE","speaker":"A","text":"If you didn't eat it, then you went hungry.","start":2554942,"end":2556916,"confidence":0.72738373000000000612175199421471916139125823974609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Was you ever provided clothing when you was there?","start":2563868,"end":2565511,"confidence":0.8621277000000000523272092323168180882930755615234375},{"sentiment":"NEUTRAL","speaker":"A","text":"With other\u2014 what, sorry?","start":2566445,"end":2567186,"confidence":0.55974040000000002681446176211466081440448760986328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Was you ever provided clothing?","start":2567589,"end":2569006,"confidence":0.83241039999999999476898437933414243161678314208984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, because I had to attend school, so yes, I was.","start":2569667,"end":2572389,"confidence":0.59671229999999997328785639183479361236095428466796875},{"sentiment":"NEUTRAL","speaker":"B","text":"And with the clothing, what was provided, would you say it was adequate and clean?","start":2581319,"end":2584989,"confidence":0.87846889999999999698587771490565501153469085693359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, it's adequate, I suppose.","start":2586287,"end":2589428,"confidence":0.74268319999999998781703425265732221305370330810546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I mean, it couldn't really be to the extent of his previous establishments because you're in the public domain.","start":2589572,"end":2596446,"confidence":0.71329480000000000661231069898349232971668243408203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":2597023,"end":2598161,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And do you remember what your access to contacting your family was like?","start":2612792,"end":2618391,"confidence":0.76598109999999997032915644012973643839359283447265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Would you ever refuse to access?","start":2618456,"end":2620074,"confidence":0.60106210000000004356479621492326259613037109375},{"sentiment":"NEUTRAL","speaker":"A","text":"As time went on there, I actually had weekend access home.","start":2624028,"end":2628124,"confidence":0.75683515999999995127467400379828177392482757568359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Was this ever threatened to be taken away from you?","start":2633398,"end":2635360,"confidence":0.50737569999999998504591758319293148815631866455078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh yeah, constantly.","start":2635490,"end":2636415,"confidence":0.647232999999999947249307297170162200927734375},{"sentiment":"NEGATIVE","speaker":"A","text":"If you misbehave, it'll be taken away from you.","start":2636545,"end":2637875,"confidence":0.91239389999999997993285205666325055062770843505859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh yeah.","start":2638470,"end":2639968,"confidence":0.53645920000000002492157591404975391924381256103515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, buddy.","start":2646930,"end":2648144,"confidence":0.6603854300000000510095787831232883036136627197265625},{"sentiment":"NEUTRAL","speaker":"C","text":"Yeah, I'm just making sure that you knew.","start":2648905,"end":2655203,"confidence":0.79781880000000005015436954636243171989917755126953125},{"sentiment":"NEUTRAL","speaker":"B","text":"So how did the staff\u2014 how did the other children generally treat you here?","start":2660410,"end":2664767,"confidence":0.78034959999999997659614336953382007777690887451171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, because I was one of the older ones now.","start":2666612,"end":2668021,"confidence":0.83260710000000004438192036104737780988216400146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, and how did the staff genuinely treat you?","start":2675834,"end":2680516,"confidence":0.675769269999999977471816237084567546844482421875},{"sentiment":"NEUTRAL","speaker":"A","text":"If you followed orders, okay.","start":2681719,"end":2684676,"confidence":0.76837146000000000611862560617737472057342529296875},{"sentiment":"NEUTRAL","speaker":"A","text":"If not, again, you get the dig, you get the punch.","start":2686796,"end":2690208,"confidence":0.6412356999999999640493797414819709956645965576171875},{"sentiment":"NEUTRAL","speaker":"A","text":"You would get\u2014 I mean, many times I was dragged by the hair into the office.","start":2693680,"end":2696452,"confidence":0.48750627000000001931567794599686749279499053955078125},{"sentiment":"NEUTRAL","speaker":"A","text":"The office was the place that it would happen.","start":2696694,"end":2698806,"confidence":0.7466314400000000350843265550793148577213287353515625},{"sentiment":"NEUTRAL","speaker":"B","text":"You would get a dig.","start":2700300,"end":2702039,"confidence":0.59283909999999995221742210560478270053863525390625},{"sentiment":"NEUTRAL","speaker":"B","text":"When you get a dig, is that again to the ribs and to the genitals?","start":2702667,"end":2705502,"confidence":0.7580594400000000288031287709600292146205902099609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Punch to the ribs, yeah.","start":2705566,"end":2706275,"confidence":0.6701894999999999935624828140134923160076141357421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, yeah, never nothing visible.","start":2706550,"end":2708448,"confidence":0.71444636999999999726895794083247892558574676513671875},{"sentiment":"NEUTRAL","speaker":"A","text":"You know, I mean, never ever mark you.","start":2708710,"end":2710428,"confidence":0.6526948999999999667664951630285941064357757568359375},{"sentiment":"NEUTRAL","speaker":"C","text":"And did you say this mainly occurred in the office?","start":2719190,"end":2720529,"confidence":0.8059979999999999922266624707845039665699005126953125},{"sentiment":"NEUTRAL","speaker":"C","text":"Yeah, you could take taken into office.","start":2720697,"end":2732810,"confidence":0.74746210000000001816289341149968095123767852783203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, out of sight, everybody else.","start":2733179,"end":2735027,"confidence":0.68576369999999997606465740318526513874530792236328125},{"sentiment":"NEUTRAL","speaker":"B","text":"And sometimes dragged by your hair, is that correct?","start":2736328,"end":2738047,"confidence":0.6856598000000000414644318880164064466953277587890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh yeah, yeah, regular.","start":2738095,"end":2738899,"confidence":0.66868066999999997701564780072658322751522064208984375},{"sentiment":"POSITIVE","speaker":"A","text":"Yep, yep.","start":2739124,"end":2740457,"confidence":0.480176749999999985529797186245559714734554290771484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And this was a regular occurrence?","start":2740666,"end":2743100,"confidence":0.590293799999999979633003022172488272190093994140625},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, if you stepped out of line.","start":2745363,"end":2746496,"confidence":0.6554735000000000422204493588651530444622039794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, yeah.","start":2746804,"end":2748050,"confidence":0.493536470000000004887397153652273118495941162109375},{"sentiment":"NEUTRAL","speaker":"C","text":"Did anyone else witness that?","start":2748924,"end":2751013,"confidence":0.83117509999999994452224427732289768755435943603515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Can you remember any\u2014 if there were any rules, punishments, isolation, or unsafe arrangements enforced by the staff?","start":2761693,"end":2767312,"confidence":0.69300989999999995649915263129514642059803009033203125},{"sentiment":"NEUTRAL","speaker":"A","text":"No isolation.","start":2767650,"end":2768501,"confidence":0.7026898999999999784193960294942371547222137451171875},{"sentiment":"NEUTRAL","speaker":"A","text":"They couldn't isolate you there because it was open.","start":2768581,"end":2770347,"confidence":0.73552300000000003787903324337094090878963470458984375},{"sentiment":"NEGATIVE","speaker":"A","text":"Um, punishments, you would lose\u2014 um, I'll remember, you'd lose\u2014 they used to have the chance of getting you like a snack in the morning, and they would take that from you.","start":2770845,"end":2782486,"confidence":0.568669859999999971478246152400970458984375},{"sentiment":"NEGATIVE","speaker":"A","text":"You would lose a snack.","start":2782871,"end":2783915,"confidence":0.7048250400000000137623601403902284801006317138671875},{"sentiment":"NEUTRAL","speaker":"A","text":"In the morning.","start":2784092,"end":2784608,"confidence":0.63115270000000001093809487429098226130008697509765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":2785302,"end":2786029,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"And you\u2014 I mean, there's a lot of punishments, I think.","start":2786658,"end":2788998,"confidence":0.5208140599999999675873141313786618411540985107421875},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, there's a lot of work you have to do.","start":2789095,"end":2790403,"confidence":0.5667223999999999595189592582755722105503082275390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Cleaning\u2014 you have to do a lot of cleaning in there.","start":2790532,"end":2792404,"confidence":0.54846643999999999952166263028630055487155914306640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Mopped floors and brushing floors and windows.","start":2792711,"end":2795466,"confidence":0.6973586000000000506560127178090624511241912841796875},{"sentiment":"NEGATIVE","speaker":"A","text":"You're just\u2014 you're just a skibbie.","start":2796561,"end":2797771,"confidence":0.66652469999999996996820073036360554397106170654296875},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, that's perfectly fine.","start":2799120,"end":2802002,"confidence":0.7086173000000000055109694585553370416164398193359375},{"sentiment":"NEGATIVE","speaker":"B","text":"So now, um, we're going to go through, um, what happened there, which we could now consider abuse.","start":2804369,"end":2810291,"confidence":0.499160439999999983040623874330776743590831756591796875},{"sentiment":"NEUTRAL","speaker":"B","text":"And Would you like me to read out again the categories of abuse and what is considered to be a qualifying behaviour?","start":2810804,"end":2817281,"confidence":0.59870020000000001569873120388365350663661956787109375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I just got my questions.","start":2817329,"end":2818887,"confidence":0.71053493000000000900939767234376631677150726318359375},{"sentiment":"POSITIVE","speaker":"B","text":"That's perfectly fine.","start":2819095,"end":2819979,"confidence":0.64607449999999999601385525238583795726299285888671875},{"sentiment":"NEUTRAL","speaker":"B","text":"So looking back, is there anything what you now consider neglect?","start":2820043,"end":2823977,"confidence":0.6091471999999999997754684954998083412647247314453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yep, yep, there is.","start":2824860,"end":2825952,"confidence":0.52395119999999995030748323188163340091705322265625},{"sentiment":"NEGATIVE","speaker":"A","text":"Neglect is obviously neglecting your food in the morning, you lose your snack.","start":2826385,"end":2835553,"confidence":0.93113930000000000308801872961339540779590606689453125},{"sentiment":"NEGATIVE","speaker":"A","text":"You were getting hit.","start":2838442,"end":2840328,"confidence":0.509971900000000033514879760332405567169189453125},{"sentiment":"NEGATIVE","speaker":"A","text":"That was part of neglect.","start":2840474,"end":2841466,"confidence":0.91138280000000004843485612582298927009105682373046875},{"sentiment":"NEGATIVE","speaker":"A","text":"There's a lot of physical abuse, but it's still neglect.","start":2841531,"end":2844229,"confidence":0.88861215000000004504698836171883158385753631591796875},{"sentiment":"NEUTRAL","speaker":"A","text":"And you're just basically just\u2014 you just go on, man.","start":2844742,"end":2847097,"confidence":0.52507420000000004645102080758078955113887786865234375},{"sentiment":"NEGATIVE","speaker":"A","text":"I never got an education the whole time I was in these establishments.","start":2847260,"end":2849304,"confidence":0.89235352999999995038393763024942018091678619384765625},{"sentiment":"NEGATIVE","speaker":"A","text":"And because initially I had to\u2014 there was a classroom there, um, but until I got my leave to go to high school, I never got\u2014 no, man, I was so far behind when I went back to high school, so far.","start":2851010,"end":2861665,"confidence":0.51616293000000001978122554646688513457775115966796875},{"sentiment":"NEUTRAL","speaker":"C","text":"Yeah, but I called it try it, and the guy was like, oh, and I was like, is that not what it's called?","start":2864219,"end":2887127,"confidence":0.70254410000000000469100314148818142712116241455078125},{"sentiment":"NEGATIVE","speaker":"C","text":"I was like, no.","start":2887386,"end":2888018,"confidence":0.5454535000000000355413476427202112972736358642578125},{"sentiment":"NEGATIVE","speaker":"A","text":"What's the worst case look like for you?","start":2889280,"end":2890736,"confidence":0.51699989999999995671231545202317647635936737060546875},{"sentiment":"NEGATIVE","speaker":"B","text":"Is there anything what happened there what you'd now consider as physical abuse?","start":2895621,"end":2898853,"confidence":0.499398999999999981813658678220235742628574371337890625},{"sentiment":"NEGATIVE","speaker":"A","text":"Physical abuse?","start":2900010,"end":2900299,"confidence":0.66006489999999995443857869759085588157176971435546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, yeah.","start":2900364,"end":2900944,"confidence":0.493536470000000004887397153652273118495941162109375},{"sentiment":"NEGATIVE","speaker":"A","text":"And nobody deserves the right to be hit if you don't follow orders or dragged into an office.","start":2901169,"end":2905743,"confidence":0.86961484000000000005314859663485549390316009521484375},{"sentiment":"NEGATIVE","speaker":"B","text":"Did anything happen there what you would now consider abuse, um, being either emotional or sexual?","start":2927336,"end":2935759,"confidence":0.63085599999999997233857129685929976403713226318359375},{"sentiment":"POSITIVE","speaker":"B","text":"Yes.","start":2936418,"end":2936756,"confidence":0.461038950000000002926725528595852665603160858154296875},{"sentiment":"NEUTRAL","speaker":"B","text":"And is that for both?","start":2937769,"end":2938557,"confidence":0.82566499999999998227195874278550036251544952392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, well, the emotional part of things is being there.","start":2939537,"end":2942914,"confidence":0.66899759999999997006625562789849936962127685546875},{"sentiment":"NEGATIVE","speaker":"A","text":"And you know, I mean, dragged and been told nothing.","start":2943689,"end":2948155,"confidence":0.58949083000000002119378450515796430408954620361328125},{"sentiment":"NEUTRAL","speaker":"A","text":"And yeah, definitely emotional.","start":2951310,"end":2952510,"confidence":0.591225600000000017786305761546827852725982666015625},{"sentiment":"NEGATIVE","speaker":"A","text":"And at the same time, I had no emotions.","start":2952607,"end":2954406,"confidence":0.5572679000000000382186726710642687976360321044921875},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, I was emotionless.","start":2956050,"end":2957152,"confidence":0.57101243999999995448746403781115077435970306396484375},{"sentiment":"NEGATIVE","speaker":"A","text":"That was worthless in my view.","start":2957217,"end":2959066,"confidence":0.888775199999999987454657457419671118259429931640625},{"sentiment":"NEGATIVE","speaker":"B","text":"So just for being there in general, Being dragged there and being told nothing, I became emotionless as I believe\u2014 I believed I was worthless.","start":2968050,"end":2976950,"confidence":0.8568982000000000542883071830146946012973785400390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yep, yep, that's where you felt to believe.","start":2977191,"end":2979121,"confidence":0.72867830000000000101323394119390286505222320556640625},{"sentiment":"NEUTRAL","speaker":"A","text":"That's the way you're treated.","start":2979266,"end":2980907,"confidence":0.506007129999999971659008224378339946269989013671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, be seen and not heard.","start":2983020,"end":2984320,"confidence":0.677592900000000053495341489906422793865203857421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Be seen but not heard.","start":2990829,"end":2992111,"confidence":0.70740040000000004027924660476855933666229248046875},{"sentiment":"NEGATIVE","speaker":"B","text":"And looking back at your time within St Catherine's, is there anything what you'd now consider as sexual abuse?","start":3006068,"end":3010903,"confidence":0.5038373000000000434539515481446869671344757080078125},{"sentiment":"NEUTRAL","speaker":"A","text":"There was a couple instances, yes.","start":3011706,"end":3013071,"confidence":0.8167693000000000314031467496533878147602081298828125},{"sentiment":"NEUTRAL","speaker":"A","text":"And again, um, in the office, um, I always remember his name because it's similar to my surname, was a Mr Richard Garrie.","start":3013231,"end":3019945,"confidence":0.84493107000000000628148200121358968317508697509765625},{"sentiment":"NEUTRAL","speaker":"A","text":"He was one of, like, say, the housemasters.","start":3021005,"end":3022643,"confidence":0.8853204999999999547100060226512141525745391845703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Mr Richard Garrie, did you say?","start":3024740,"end":3025971,"confidence":0.85983306000000003788130698012537322938442230224609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Mick.","start":3026052,"end":3026230,"confidence":0.57576050000000000839150970932678319513797760009765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Mick.","start":3026554,"end":3026797,"confidence":0.57576050000000000839150970932678319513797760009765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Mick.","start":3027105,"end":3027348,"confidence":0.57576050000000000839150970932678319513797760009765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Mick Garrie.","start":3027737,"end":3028288,"confidence":0.7141420000000000545270495422300882637500762939453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":3028547,"end":3028952,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"So when you say Mick Garrie, is that two separate names?","start":3031372,"end":3034529,"confidence":0.838239900000000037749714465462602674961090087890625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, no, it's one name.","start":3034625,"end":3035817,"confidence":0.66125434999999999075015466587501578032970428466796875},{"sentiment":"NEUTRAL","speaker":"A","text":"MC Garrie.","start":3036123,"end":3036928,"confidence":0.7463594700000000248252263190806843340396881103515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, yeah, just wanted to make sure.","start":3037154,"end":3038973,"confidence":0.7562094299999999602590605718432925641536712646484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And was this a teacher?","start":3039424,"end":3040936,"confidence":0.7982053000000000064773075791890732944011688232421875},{"sentiment":"NEUTRAL","speaker":"A","text":"No, he's like the housemaster.","start":3041801,"end":3042450,"confidence":0.62483860000000002177245050916098989546298980712890625},{"sentiment":"NEUTRAL","speaker":"B","text":"He was the housemaster.","start":3044978,"end":3046614,"confidence":0.77285360000000002944631205537007190287113189697265625},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, no problem.","start":3046678,"end":3048557,"confidence":0.57628869999999998707806980746681801974773406982421875},{"sentiment":"NEGATIVE","speaker":"A","text":"Any times that you were dragged into the office.","start":3049189,"end":3051835,"confidence":0.53692379999999995110471218140446580946445465087890625},{"sentiment":"NEUTRAL","speaker":"A","text":"And you always have an option now, getting a punch, rubbing them down below.","start":3053030,"end":3057937,"confidence":0.62476330000000002140581045750877819955348968505859375},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, no problem.","start":3058587,"end":3059351,"confidence":0.57628869999999998707806980746681801974773406982421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Just give me one second.","start":3059400,"end":3060115,"confidence":0.65456280000000000018900436771218664944171905517578125},{"sentiment":"NEGATIVE","speaker":"C","text":"You weren't really given toilet seats, you just had to\u2014 it was awful, but was the soap shared?","start":3081662,"end":3087675,"confidence":0.8243966000000000349245965480804443359375},{"sentiment":"NEUTRAL","speaker":"C","text":"Okay, so that bar of soap would have been shared between all of the lads in there?","start":3089956,"end":3100500,"confidence":0.8876872700000000282472001345013268291950225830078125},{"sentiment":"NEUTRAL","speaker":"C","text":"Quick.","start":3105435,"end":3105550,"confidence":0.54750569999999998405115775312879122793674468994140625},{"sentiment":"NEUTRAL","speaker":"C","text":"How did the staff treat you here?","start":3105682,"end":3107096,"confidence":0.79346320000000003513918045427999459207057952880859375},{"sentiment":"NEUTRAL","speaker":"C","text":"Can you remember their name?","start":3113940,"end":3114806,"confidence":0.85153570000000000650430820314795710146427154541015625},{"sentiment":"NEGATIVE","speaker":"B","text":"So moving on to the next question, um, I know this is going to seem a bit, um, tedious because you've already given one name, but in relation to the neglect, are you able to provide Are you able to confirm, sorry, who was involved or responsible?","start":3120651,"end":3134429,"confidence":0.53838766000000004563474931273958645761013031005859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Mr Richard Garrie, and there was another, meant to be a teacher by the name of Mr Acres.","start":3135800,"end":3139678,"confidence":0.91843620000000003589235575418570078909397125244140625},{"sentiment":"NEUTRAL","speaker":"B","text":"Mr Acres.","start":3140977,"end":3142015,"confidence":0.70207129999999995373372030371683649718761444091796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Acres spelled A-C-R-E-S.","start":3143004,"end":3145097,"confidence":0.77023390000000002686419975361786782741546630859375},{"sentiment":"NEUTRAL","speaker":"B","text":"Sure, it would have been.","start":3145291,"end":3145859,"confidence":0.691757799999999978268760969513095915317535400390625},{"sentiment":"POSITIVE","speaker":"C","text":"Yeah, yeah, yeah.","start":3146151,"end":3147157,"confidence":0.45885107000000002752670980044058524072170257568359375},{"sentiment":"NEUTRAL","speaker":"B","text":"I'll put it in speech marks just in case.","start":3147254,"end":3148730,"confidence":0.83194303999999996701575355473323725163936614990234375},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, he took a very dislike to me.","start":3149540,"end":3152037,"confidence":0.8515128499999999878156131671858020126819610595703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Can you remember what Mr Richard Garrie's role was?","start":3162719,"end":3165190,"confidence":0.912655800000000017035972632584162056446075439453125},{"sentiment":"NEUTRAL","speaker":"A","text":"He was a teacher.","start":3165852,"end":3166175,"confidence":0.7481246999999999758301783003844320774078369140625},{"sentiment":"NEUTRAL","speaker":"B","text":"In relation to the physical abuse, again, could you confirm who who was involved or responsible?","start":3176831,"end":3183199,"confidence":0.58469899999999996875743590862839482724666595458984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, predominantly Mr Richard Garrie and Mr Acres.","start":3184724,"end":3187436,"confidence":0.8854080399999999517746118726790882647037506103515625},{"sentiment":"NEUTRAL","speaker":"B","text":"And Mr Acres.","start":3188276,"end":3197811,"confidence":0.7907877599999999507218717553769238293170928955078125},{"sentiment":"NEGATIVE","speaker":"B","text":"And then for the sexual abuse, Mr Richard Garrie.","start":3198584,"end":3201148,"confidence":0.84516763999999999779078052597469650208950042724609375},{"sentiment":"NEGATIVE","speaker":"B","text":"Now this is going to be the most distressing part of the witness statement to finish this off with for the care setting, and so take your time in answering it and we'll get through it as quickly as we possibly can.","start":3214553,"end":3225316,"confidence":0.65108239999999995006874087266623973846435546875},{"sentiment":"NEUTRAL","speaker":"B","text":"In relation to the neglect, could you please provide one clear example of what happened, when and where it occurred, what was happening before, during, and afterwards?","start":3226038,"end":3235149,"confidence":0.820569340000000035928451325162313878536224365234375},{"sentiment":"NEGATIVE","speaker":"A","text":"Neglect in here.","start":3236740,"end":3237889,"confidence":0.6315703999999999762593461127835325896739959716796875},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, this is the last place I was in, and obviously because I had freedom, um, because of the neglect, I rebelled.","start":3238083,"end":3245551,"confidence":0.5086855999999999600191813442506827414035797119140625},{"sentiment":"NEGATIVE","speaker":"A","text":"And I rebelled big time, but out with the care system.","start":3246618,"end":3250790,"confidence":0.79768010000000000303543856716714799404144287109375},{"sentiment":"NEGATIVE","speaker":"A","text":"I rebelled.","start":3251065,"end":3251566,"confidence":0.5700891599999999836967390365316532552242279052734375},{"sentiment":"NEUTRAL","speaker":"B","text":"But this is only in relation to the CUR system.","start":3273657,"end":3275680,"confidence":0.83433484999999996123420942240045405924320220947265625},{"sentiment":"NEUTRAL","speaker":"B","text":"So what happened following this?","start":3287300,"end":3289693,"confidence":0.8382159000000000137475808514864183962345123291015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Uh, what did I do?","start":3291077,"end":3292396,"confidence":0.62136599999999997390176531553152017295360565185546875},{"sentiment":"NEGATIVE","speaker":"B","text":"Yeah, so you stated that, um, for as a clear example of what happened, I spiralled out of control.","start":3293110,"end":3300289,"confidence":0.71424955000000001081872369468328543007373809814453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, yep.","start":3301810,"end":3303421,"confidence":0.58750650000000004258282615410280413925647735595703125},{"sentiment":"NEGATIVE","speaker":"A","text":"I just got into trouble and I was stealing, breaking and entering.","start":3303598,"end":3309366,"confidence":0.90153220000000000577955461267265491187572479248046875},{"sentiment":"NEGATIVE","speaker":"A","text":"I just went off the rails.","start":3310430,"end":3312266,"confidence":0.72594210000000003457643060755799524486064910888671875},{"sentiment":"NEGATIVE","speaker":"A","text":"I just couldn't cope anymore.","start":3312392,"end":3314829,"confidence":0.93171269999999994926298541031428612768650054931640625},{"sentiment":"NEGATIVE","speaker":"A","text":"I just rebelled against everything and everybody.","start":3315503,"end":3317540,"confidence":0.875644859999999969346617945120669901371002197265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I come into contact with.","start":3318069,"end":3319224,"confidence":0.843997200000000002972910806420259177684783935546875},{"sentiment":"NEUTRAL","speaker":"B","text":"And what happened after this?","start":3320090,"end":3321132,"confidence":0.78938454000000002341863591936999000608921051025390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, my time in St.","start":3321757,"end":3324195,"confidence":0.798205849999999994537347447476349771022796630859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Catherine's, when I come to an end, I went back into mainstream schooling, um, and I left very quickly.","start":3324259,"end":3333160,"confidence":0.7191912499999999486277602045447565615177154541015625},{"sentiment":"NEUTRAL","speaker":"A","text":"I turned 16 and I left school with nothing, no qualifications.","start":3333625,"end":3338019,"confidence":0.5167317000000000160042645802604965865612030029296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Nothing.","start":3342086,"end":3342489,"confidence":0.51820666000000004114411922273575328290462493896484375},{"sentiment":"NEUTRAL","speaker":"B","text":"So now we are just going to go into one clear example of what happened in relation to the physical abuse.","start":3342570,"end":3347268,"confidence":0.5382474699999999501187630812637507915496826171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Could you kindly confirm where and when did it occur, what happened during, and what happened afterwards?","start":3347820,"end":3353257,"confidence":0.918052850000000031371882869279943406581878662109375},{"sentiment":"NEGATIVE","speaker":"A","text":"It happened as soon as you stepped out of line, as soon as you disobeyed an order or you did something that they didn't like.","start":3354020,"end":3362325,"confidence":0.811911999999999967059238770161755383014678955078125},{"sentiment":"NEGATIVE","speaker":"A","text":"You were then taken in the office for your punishment.","start":3364010,"end":3374609,"confidence":0.7023853700000000088721208157949149608612060546875},{"sentiment":"NEUTRAL","speaker":"B","text":"And sorry to ask, but what would that punishment usually entail?","start":3374835,"end":3384225,"confidence":0.5282704000000000288395085590309463441371917724609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, you had a choice.","start":3384274,"end":3384839,"confidence":0.650946400000000036101255318499170243740081787109375},{"sentiment":"NEUTRAL","speaker":"A","text":"You had a choice of rubbing them down with a blow or a strap.","start":3385098,"end":3387468,"confidence":0.6248226999999999531354433202068321406841278076171875},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm sure it's a strap, is it?","start":3389010,"end":3391229,"confidence":0.79813635000000004993125912733376026153564453125},{"sentiment":"NEUTRAL","speaker":"A","text":"There's a TAWS, you always remember.","start":3391310,"end":3393708,"confidence":0.7703860000000000152198253999813459813594818115234375},{"sentiment":"NEUTRAL","speaker":"B","text":"The what?","start":3394879,"end":3395233,"confidence":0.5974277999999999533287109443335793912410736083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Sorry, how do you pronounce that?","start":3395539,"end":3396506,"confidence":0.55575140000000000650715037409099750220775604248046875},{"sentiment":"NEUTRAL","speaker":"A","text":"T-A-W-S-E.","start":3396908,"end":3398212,"confidence":0.654553799999999963432628646842204034328460693359375},{"sentiment":"NEGATIVE","speaker":"A","text":"That was a name for a posse.","start":3398438,"end":3400096,"confidence":0.61890940000000005394298341343528591096401214599609375},{"sentiment":"NEUTRAL","speaker":"A","text":"T-A-W-S-E.","start":3400596,"end":3401674,"confidence":0.654553799999999963432628646842204034328460693359375},{"sentiment":"NEGATIVE","speaker":"A","text":"And it was a strap with a split in it, and you'd be beaten with that strap.","start":3401739,"end":3406445,"confidence":0.605325160000000028759359338437207043170928955078125},{"sentiment":"NEUTRAL","speaker":"B","text":"With a slit in it?","start":3408720,"end":3409572,"confidence":0.79338520000000001264339744011522270739078521728515625},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":3411430,"end":3411800,"confidence":0.461038950000000002926725528595852665603160858154296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Or you could take the easy option and not get beaten.","start":3412171,"end":3417295,"confidence":0.706580100000000044246917241252958774566650390625},{"sentiment":"NEUTRAL","speaker":"C","text":"Yeah.","start":3417827,"end":3418214,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"C","text":"Okay, and so was this kind of just one time example?","start":3422036,"end":3427007,"confidence":0.8432970600000000427343138653668574988842010498046875},{"sentiment":"NEUTRAL","speaker":"B","text":"And that was Mr Richard Garrie.","start":3427843,"end":3429757,"confidence":0.85269629999999996261550450071808882057666778564453125},{"sentiment":"NEUTRAL","speaker":"A","text":"He was, yeah, he was the only one that done that.","start":3429999,"end":3431528,"confidence":0.77109324999999995231547700313967652618885040283203125},{"sentiment":"NEUTRAL","speaker":"C","text":"You said that is one of the most clear examples of what happened to you, and he was the only one?","start":3431609,"end":3435616,"confidence":0.62323724999999996487787257137824781239032745361328125},{"sentiment":"NEUTRAL","speaker":"C","text":"Yeah.","start":3436375,"end":3436779,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"C","text":"And what about the bar of soap?","start":3437846,"end":3438573,"confidence":0.79466040000000004450697588254115544259548187255859375},{"sentiment":"NEUTRAL","speaker":"C","text":"Was that like a one-time thing?","start":3438718,"end":3440318,"confidence":0.8529876499999999861501009945641271770000457763671875},{"sentiment":"NEUTRAL","speaker":"B","text":"Unless there are any other instances, um, of the sexual abuse, I'm just gonna go ahead, um, obviously if you are okay, just to copy obviously what has been said previously in relation to, um, the masturbation in the office.","start":3455391,"end":3469835,"confidence":0.5855137999999999731670641267555765807628631591796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Is there any other instances where you can think of?","start":3470460,"end":3473266,"confidence":0.84014949999999999352695567722548730671405792236328125},{"sentiment":"NEUTRAL","speaker":"A","text":"What?","start":3473864,"end":3474059,"confidence":0.56528650000000002506794771761633455753326416015625},{"sentiment":"NEGATIVE","speaker":"A","text":"No, because honestly, I was 100% actually got him by the throat one day.","start":3474188,"end":3478959,"confidence":0.477488850000000020212809204167569987475872039794921875},{"sentiment":"NEGATIVE","speaker":"B","text":"Say that again, sorry.","start":3479870,"end":3480287,"confidence":0.69085914000000003820645133600919507443904876708984375},{"sentiment":"NEGATIVE","speaker":"A","text":"I actually got him by the throat.","start":3480609,"end":3481702,"confidence":0.70050025000000004649081120078335516154766082763671875},{"sentiment":"NEUTRAL","speaker":"B","text":"Oh, did you?","start":3482216,"end":3482489,"confidence":0.753117739999999979971789798582904040813446044921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Hold on, hold on, we'll, um, I'll, um, we'll, we will, uh, make note of that once I've just got the copy and paste and put what actually happened for in relation to that.","start":3482602,"end":3493503,"confidence":0.88263089999999999601953959427191875874996185302734375},{"sentiment":"NEGATIVE","speaker":"C","text":"Sounds horrible, it's just the easiest way to say it, just to be straightforward, isn't it?","start":3496920,"end":3502400,"confidence":0.67124397000000002311281832589884288609027862548828125},{"sentiment":"NEUTRAL","speaker":"C","text":"So the soap is quite a regular thing, what about the stings?","start":3502400,"end":3504700,"confidence":0.835567240000000044375383367878384888172149658203125},{"sentiment":"NEUTRAL","speaker":"C","text":"That quite regular as well?","start":3504700,"end":3506260,"confidence":0.84446509999999996853858874601428396999835968017578125},{"sentiment":"NEGATIVE","speaker":"C","text":"Do these stings leave marks, leave injuries?","start":3508180,"end":3511640,"confidence":0.67927539999999997366586512725916691124439239501953125},{"sentiment":"NEUTRAL","speaker":"B","text":"So I've just started to put that in.","start":3514060,"end":3516020,"confidence":0.84129149999999996989430428584455512464046478271484375},{"sentiment":"NEUTRAL","speaker":"B","text":"One time I gripped Mr Richard Garrie by the throat.","start":3516020,"end":3518070,"confidence":0.607920800000000038920688893995247781276702880859375},{"sentiment":"NEGATIVE","speaker":"A","text":"Yep, because I wouldn't do what he wanted me to do and I just snapped.","start":3518440,"end":3521500,"confidence":0.88098069999999994994510643664398230612277984619140625},{"sentiment":"NEUTRAL","speaker":"B","text":"What happened following this?","start":3525396,"end":3529278,"confidence":0.83152769999999998074002860448672436177730560302734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Nothing.","start":3530405,"end":3530614,"confidence":0.51820666000000004114411922273575328290462493896484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Nothing at all.","start":3531371,"end":3531967,"confidence":0.5988767999999999869231714910711161792278289794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":3532595,"end":3532821,"confidence":0.58435179999999997679793750648968853056430816650390625},{"sentiment":"NEGATIVE","speaker":"A","text":"And it was so bizarre, it just stopped because he couldn't\u2014 I was, I was, I was a big lad and he couldn't, he just couldn't deal with it.","start":3532901,"end":3542344,"confidence":0.6191489999999999493951463591656647622585296630859375},{"sentiment":"NEUTRAL","speaker":"C","text":"Um, right.","start":3543736,"end":3544332,"confidence":0.64107996000000000424989821112831123173236846923828125},{"sentiment":"NEGATIVE","speaker":"C","text":"Did you experience any fear, shame, sleep problems, bedwetting?","start":3545042,"end":3548639,"confidence":0.68003464000000002354084926992072723805904388427734375},{"sentiment":"NEUTRAL","speaker":"C","text":"Anything like that?","start":3548845,"end":3549948,"confidence":0.8494834300000000393282562072272412478923797607421875},{"sentiment":"NEUTRAL","speaker":"C","text":"Yes, you can tell me exactly what you experienced.","start":3550080,"end":3551924,"confidence":0.80902189999999996050661366098211146891117095947265625},{"sentiment":"NEUTRAL","speaker":"C","text":"And if you did wet the bed in Irkut House, how was that dealt with?","start":3555850,"end":3559591,"confidence":0.73797553999999998541881041091983206570148468017578125},{"sentiment":"NEUTRAL","speaker":"B","text":"So just a couple of final questions in relation to the institutions.","start":3571485,"end":3575409,"confidence":0.878903030000000029531292966566979885101318359375},{"sentiment":"NEGATIVE","speaker":"B","text":"So in relation to the neglect, how often When did this happen, over what period, and did it change or become worse?","start":3575829,"end":3580567,"confidence":0.5809259399999999740060729891411028802394866943359375},{"sentiment":"NEGATIVE","speaker":"A","text":"It happened over the period of time I was in there, and I would say probably for the first 6 months it was worse.","start":3581200,"end":3589270,"confidence":0.811669399999999985340082275797612965106964111328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":3590446,"end":3591589,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEGATIVE","speaker":"A","text":"As I grew and got older, I don't think I was neither little boy anymore, and so they kind of lost interest in me.","start":3592217,"end":3602970,"confidence":0.757122340000000004778257789439521729946136474609375},{"sentiment":"NEUTRAL","speaker":"A","text":"And I said I was towering 6 foot, um, and I think I kind of intimidated them a little bit.","start":3607168,"end":3612296,"confidence":0.50281469999999994779926737464847974479198455810546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, to my advantage.","start":3612840,"end":3613946,"confidence":0.487798930000000019457928601696039550006389617919921875},{"sentiment":"NEGATIVE","speaker":"B","text":"So I'm just gonna put, it happened over the time I was in there, and probably the first 6 months it was the worst.","start":3629010,"end":3635755,"confidence":0.93254066000000002123471176673774607479572296142578125},{"sentiment":"NEGATIVE","speaker":"B","text":"And as I grew and got older, they seemed to lose interest in me.","start":3636316,"end":3638976,"confidence":0.7353790000000000048885340220294892787933349609375},{"sentiment":"NEUTRAL","speaker":"B","text":"I was now 6'2\" and I feel like I may have intimidated them a little bit, which was to my advantage.","start":3639441,"end":3645273,"confidence":0.66834760000000004165343625572859309613704681396484375},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, I think I became a lost cause to them.","start":3645946,"end":3648526,"confidence":0.87551093000000002053440084637259133160114288330078125},{"sentiment":"NEGATIVE","speaker":"A","text":"They couldn't do anything with me, and they couldn't bully me because I've had it for the last 3, 4 years of my life.","start":3648975,"end":3655320,"confidence":0.487577619999999989364170005501364357769489288330078125},{"sentiment":"NEGATIVE","speaker":"A","text":"I just wasn't treatin' it anymore.","start":3655785,"end":3657033,"confidence":0.83270929999999998560866742991493083536624908447265625},{"sentiment":"NEUTRAL","speaker":"C","text":"Okay, should we move on to Raysdale?","start":3657604,"end":3660624,"confidence":0.9138107300000000154938106788904406130313873291015625},{"sentiment":"NEUTRAL","speaker":"C","text":"Okay, so I've got Raysdale from 1983 to '85.","start":3662030,"end":3665920,"confidence":0.8823290999999999772995806779363192617893218994140625},{"sentiment":"NEUTRAL","speaker":"C","text":"You left 2 years.","start":3667210,"end":3668098,"confidence":0.67740509999999998225206354618421755731105804443359375},{"sentiment":"NEUTRAL","speaker":"C","text":"Can you tell me a bit more about what Raysdale was?","start":3668291,"end":3670390,"confidence":0.91236170000000005320117679730174131691455841064453125},{"sentiment":"NEUTRAL","speaker":"C","text":"Was this, again, was it a house?","start":3670617,"end":3672086,"confidence":0.86726992999999996669657775782980024814605712890625},{"sentiment":"NEUTRAL","speaker":"C","text":"Was it residential?","start":3672167,"end":3672635,"confidence":0.87646436999999999262200844896142370998859405517578125},{"sentiment":"NEUTRAL","speaker":"B","text":"So again, this will be the same question, but this time in relation to the physical abuse.","start":3675184,"end":3680218,"confidence":0.5561818499999999776406411911011673510074615478515625},{"sentiment":"NEGATIVE","speaker":"B","text":"Would you be able, um, how\u2014 what, sorry, with the physical abuse, how often did this happen over what period and did it ever change or become worse?","start":3682656,"end":3689717,"confidence":0.67211739999999997596802359112189151346683502197265625},{"sentiment":"NEGATIVE","speaker":"A","text":"Again, I'm gonna say the first 6 months was bad, and once\u2014 basically, it was daily.","start":3690215,"end":3698576,"confidence":0.88463305999999997109028981867595575749874114990234375},{"sentiment":"NEGATIVE","speaker":"A","text":"It's when you stepped out of line.","start":3699347,"end":3701176,"confidence":0.75392705000000004300630962461582385003566741943359375},{"sentiment":"NEGATIVE","speaker":"A","text":"But once I had shown that I'd had enough, again, the physical abuse stopped And again, the same question in relation to the sexual abuse.","start":3701369,"end":3726781,"confidence":0.56219315999999996957825487697846256196498870849609375},{"sentiment":"NEUTRAL","speaker":"B","text":"How often did this happen?","start":3726846,"end":3727870,"confidence":0.812997100000000028074964575353078544139862060546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Of what period?","start":3728536,"end":3729088,"confidence":0.78868364999999995834656374427140690386295318603515625},{"sentiment":"NEGATIVE","speaker":"B","text":"And did it change or become worse?","start":3729137,"end":3730242,"confidence":0.661960600000000010112444215337745845317840576171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, probably the first 6 months again.","start":3732033,"end":3734137,"confidence":0.75636833999999997235619275670615024864673614501953125},{"sentiment":"NEGATIVE","speaker":"A","text":"Um, because that's when I actually attacked them.","start":3734568,"end":3736828,"confidence":0.767999300000000051369397624512203037738800048828125},{"sentiment":"NEUTRAL","speaker":"C","text":"Um, and you could come and go as you please.","start":3738510,"end":3739965,"confidence":0.8195723999999999787036131237982772290706634521484375},{"sentiment":"NEUTRAL","speaker":"C","text":"Um, what about the bathrooms?","start":3740710,"end":3743492,"confidence":0.6615876000000000534129185325582511723041534423828125},{"sentiment":"NEUTRAL","speaker":"C","text":"Are they again with a shed?","start":3743541,"end":3744624,"confidence":0.8271058000000000021145751816220581531524658203125},{"sentiment":"NEUTRAL","speaker":"C","text":"Okay.","start":3747662,"end":3748002,"confidence":0.58435179999999997679793750648968853056430816650390625},{"sentiment":"NEUTRAL","speaker":"C","text":"Um, did you get toiletries in this place?","start":3748762,"end":3750880,"confidence":0.680702099999999976631670506321825087070465087890625},{"sentiment":"NEUTRAL","speaker":"C","text":"What about clothing?","start":3752452,"end":3753567,"confidence":0.84107719999999996929318513139151036739349365234375},{"sentiment":"NEGATIVE","speaker":"B","text":"So I put, from the first 6 months, again, when I attacked him\/defended myself, the abuse stopped.","start":3766256,"end":3772068,"confidence":0.497533320000000001126494453274062834680080413818359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yep.","start":3776634,"end":3778908,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"NEUTRAL","speaker":"B","text":"So now again, it's the same question going to be asked but in relation to the factors of abuse.","start":3779860,"end":3785777,"confidence":0.59188556999999997199068957343115471303462982177734375},{"sentiment":"NEUTRAL","speaker":"B","text":"What were the immediate effects which experienced in relation to the neglect?","start":3786430,"end":3789187,"confidence":0.74804769999999998209005980243091471493244171142578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Immediate effects, psychological effects again.","start":3791358,"end":3796008,"confidence":0.50134160000000005386056045608711428940296173095703125},{"sentiment":"NEUTRAL","speaker":"A","text":"And just, I think I thought that little of myself anyway, and it didn't bother me anymore.","start":3796267,"end":3803664,"confidence":0.63366259999999996477271224648575298488140106201171875},{"sentiment":"NEGATIVE","speaker":"A","text":"And they couldn't do or kick me down any more than the last few establishments had done, you know what I mean?","start":3805488,"end":3812520,"confidence":0.62446159999999995005026676153647713363170623779296875},{"sentiment":"NEUTRAL","speaker":"C","text":"It's Um, please say you are.","start":3812665,"end":3816267,"confidence":0.77181566000000001448455577701679430902004241943359375},{"sentiment":"NEGATIVE","speaker":"A","text":"Quite hard to explain really.","start":3816316,"end":3817653,"confidence":0.600602569999999946759317026589997112751007080078125},{"sentiment":"POSITIVE","speaker":"C","text":"Oh, lovely, and you met your partner there.","start":3819998,"end":3822097,"confidence":0.8517010000000000413677980759530328214168548583984375},{"sentiment":"POSITIVE","speaker":"C","text":"Wow, definitely meant to be, no argument about that.","start":3823640,"end":3828437,"confidence":0.83028299999999999325694943763664923608303070068359375},{"sentiment":"NEGATIVE","speaker":"C","text":"Um, did anything happen that you would now consider to be abuse?","start":3830528,"end":3833558,"confidence":0.51732659999999996980335481566726230084896087646484375},{"sentiment":"NEGATIVE","speaker":"B","text":"So she put psychology effects on me again.","start":3834299,"end":3836104,"confidence":0.70380955999999994521232338229310698807239532470703125},{"sentiment":"NEGATIVE","speaker":"B","text":"Um, I felt little of myself.","start":3836620,"end":3837780,"confidence":0.58849519999999999608775169690488837659358978271484375},{"sentiment":"NEUTRAL","speaker":"B","text":"It didn't bother me anymore.","start":3837909,"end":3838795,"confidence":0.55780010000000002090558837153366766870021820068359375},{"sentiment":"NEGATIVE","speaker":"B","text":"They couldn't break me down any more than what the other institutions already had.","start":3838952,"end":3842131,"confidence":0.82185655999999995824367715613334439694881439208984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yep.","start":3844617,"end":3845284,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"NEUTRAL","speaker":"B","text":"In relation to the physical abuse, again, what is the immediate effects that you experienced?","start":3845495,"end":3853558,"confidence":0.54380905999999995525939766594092361629009246826171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Again, it's when you've had it so long, it doesn't really affect you as such as it does somebody that's never had it.","start":3855557,"end":3865199,"confidence":0.507818639999999987821865943260490894317626953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Because you have it on a regular basis, you know what I mean?","start":3865899,"end":3870384,"confidence":0.72537039999999997075263991064275614917278289794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"It doesn't really affect you any different from day 300 than it is from day 1.","start":3870465,"end":3874319,"confidence":0.745882500000000003836930773104541003704071044921875},{"sentiment":"NEUTRAL","speaker":"B","text":"There was a regular occurrence, it didn't affect you as much from day 300 to day 1?","start":3879032,"end":3887534,"confidence":0.81878996000000003885332944264519028365612030029296875},{"sentiment":"NEGATIVE","speaker":"A","text":"Obviously, for somebody to accept that as norm must be seriously damaged.","start":3887615,"end":3892538,"confidence":0.86013715999999995620584058997337706387042999267578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, but that's what it was, that's what happened.","start":3893065,"end":3895974,"confidence":0.61929829999999996825721382265328429639339447021484375},{"sentiment":"NEUTRAL","speaker":"A","text":"It was normal.","start":3896282,"end":3897122,"confidence":0.71205335999999996854370465371175669133663177490234375},{"sentiment":"POSITIVE","speaker":"C","text":"Okay, brilliant.","start":3897591,"end":3902609,"confidence":0.8042778999999999900438751865294761955738067626953125},{"sentiment":"NEUTRAL","speaker":"C","text":"So that was all of the care patterns that we've gone through.","start":3902836,"end":3907086,"confidence":0.714695630000000026171846911893226206302642822265625},{"sentiment":"NEUTRAL","speaker":"C","text":"I'm now going to move on to the next kind of different sections of questions, but these are about your time in care overall, not just one at a time.","start":3908690,"end":3916522,"confidence":0.86313640000000002583391278676572255790233612060546875},{"sentiment":"NEUTRAL","speaker":"C","text":"So across all of the placements, you were Who would you say were the main people responsible for what happened to you?","start":3918010,"end":3925098,"confidence":0.8304633999999999627306124239112250506877899169921875},{"sentiment":"NEUTRAL","speaker":"C","text":"Yeah, so Mary, Helen, and then Brian.","start":3929944,"end":3934590,"confidence":0.87117213000000004452516577657661400735378265380859375},{"sentiment":"NEUTRAL","speaker":"C","text":"Okay.","start":3935268,"end":3935752,"confidence":0.58435179999999997679793750648968853056430816650390625},{"sentiment":"NEUTRAL","speaker":"C","text":"Were other children affected?","start":3936236,"end":3938793,"confidence":0.746598300000000048015635911724530160427093505859375},{"sentiment":"NEGATIVE","speaker":"B","text":"Again, what immediate effects did you experience following the sexual abuse?","start":3939052,"end":3942877,"confidence":0.50199497000000004032216338600846938788890838623046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Quite much the same answer as the rest, to be fair.","start":3946258,"end":3948454,"confidence":0.71427773999999999432475306093692779541015625},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, but I was\u2014 I was\u2014 I come to the extent that I was not\u2014 I refused to take it anymore.","start":3949099,"end":3955006,"confidence":0.6459124000000000531684918314567767083644866943359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, so pretty much the same answer as the rest.","start":3957888,"end":3961075,"confidence":0.58027490000000003789182301261462271213531494140625},{"sentiment":"NEUTRAL","speaker":"B","text":"And what was\u2014 what was the way you said following that?","start":3961140,"end":3962946,"confidence":0.82342196000000000832841351439128629863262176513671875},{"sentiment":"POSITIVE","speaker":"A","text":"Um, I pretty much say, well, I drew the line and I said, that's good, because then I was getting older, I was looking at girls and, you know, I mean, these, these things hold me the right way in life for where I wanted to be, you know what I mean?","start":3963978,"end":3978822,"confidence":0.74161569999999998881179408272146247327327728271484375},{"sentiment":"NEUTRAL","speaker":"A","text":"I didn't want to\u2014 I'm not gay, I never have been.","start":3978870,"end":3981213,"confidence":0.60466830000000004741167458632844500243663787841796875},{"sentiment":"NEGATIVE","speaker":"A","text":"And, and I just thought, no, I'm just not allowing it.","start":3981983,"end":3985850,"confidence":0.8612957999999999447737764057819731533527374267578125},{"sentiment":"NEGATIVE","speaker":"A","text":"And that's why I was so, so determined not to allow it anymore.","start":3986010,"end":3988529,"confidence":0.5446662300000000289657009489019401371479034423828125},{"sentiment":"NEGATIVE","speaker":"C","text":"Were complaints discouraged, ignored, or punished?","start":3998937,"end":4006205,"confidence":0.527226399999999983947418513707816600799560546875},{"sentiment":"NEUTRAL","speaker":"B","text":"So, Richard, I put pretty much the same answer as the rest.","start":4006366,"end":4008413,"confidence":0.76844440000000002743973936958354897797107696533203125},{"sentiment":"NEUTRAL","speaker":"B","text":"I drew the line when I was getting older.","start":4008461,"end":4009913,"confidence":0.73311539999999997263557816040702164173126220703125},{"sentiment":"POSITIVE","speaker":"B","text":"I started to think about girls, etc., and I wanted to be in the right place in my life.","start":4010236,"end":4013963,"confidence":0.7762339000000000321932702718186192214488983154296875},{"sentiment":"NEGATIVE","speaker":"B","text":"I was determined to not allow those things to happen to me anymore.","start":4014093,"end":4016707,"confidence":0.77713065999999997313096855577896349132061004638671875},{"sentiment":"NEGATIVE","speaker":"A","text":"The sexual abuse, yeah, most definitely.","start":4018130,"end":4019681,"confidence":0.5911163699999999465717337443493306636810302734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, as for the rest, I mean, that was with me for a long time.","start":4020367,"end":4023637,"confidence":0.8259364000000000149981360664241947233676910400390625},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, couldn't get rid of that.","start":4024780,"end":4025563,"confidence":0.48971710000000001627995516173541545867919921875},{"sentiment":"NEUTRAL","speaker":"A","text":"I could do something about the sexual.","start":4026363,"end":4028159,"confidence":0.6178046999999999844277454030816443264484405517578125},{"sentiment":"NEUTRAL","speaker":"B","text":"So now we're just on to the final 3 questions in relation to the care settings, Richard, so we should be able to fly through this soon.","start":4030280,"end":4036017,"confidence":0.59693169999999995400941088519175536930561065673828125},{"sentiment":"NEGATIVE","speaker":"B","text":"Did anyone else, in relation to all of the abuse that you experienced at Catherine's unit, did anyone witness it, know about it, or experience something similar?","start":4036780,"end":4046258,"confidence":0.58666830000000003142446303172619082033634185791015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Not the sexual.","start":4046969,"end":4047712,"confidence":0.5831817999999999724280996815650723874568939208984375},{"sentiment":"NEGATIVE","speaker":"A","text":"Nobody witnessed that, no.","start":4048165,"end":4049135,"confidence":0.50600195000000003364704070918378420174121856689453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Apart from Megari.","start":4049253,"end":4050436,"confidence":0.80611193000000003205940402040141634643077850341796875},{"sentiment":"NEUTRAL","speaker":"B","text":"But they witnessed everything else?","start":4059393,"end":4060480,"confidence":0.71866726999999996916557165604899637401103973388671875},{"sentiment":"POSITIVE","speaker":"B","text":"Yes.","start":4066459,"end":4066621,"confidence":0.461038950000000002926725528595852665603160858154296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Did you, did you tell anyone or try to get help?","start":4067121,"end":4069933,"confidence":0.79677410000000004064446557094925083220005035400390625},{"sentiment":"NEUTRAL","speaker":"B","text":"No.","start":4071217,"end":4071298,"confidence":0.493618669999999981623517442130832932889461517333984375},{"sentiment":"NEUTRAL","speaker":"B","text":"No.","start":4072123,"end":4072269,"confidence":0.493618669999999981623517442130832932889461517333984375},{"sentiment":"NEGATIVE","speaker":"B","text":"This is obviously going to sound really stupid, and I do apologise.","start":4072333,"end":4074275,"confidence":0.85371980000000002863913550754659809172153472900390625},{"sentiment":"NEUTRAL","speaker":"B","text":"If you didn't tell anyone or ask for help, could you provide us with a reason as to why?","start":4077543,"end":4083750,"confidence":0.69593954000000002313441882506594993174076080322265625},{"sentiment":"NEGATIVE","speaker":"A","text":"I was embarrassed.","start":4085782,"end":4086411,"confidence":0.81933040000000001423785533916088752448558807373046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4087055,"end":4088537,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"What are you going to say?","start":4089311,"end":4090052,"confidence":0.8470931600000000116779119707643985748291015625},{"sentiment":"NEGATIVE","speaker":"A","text":"I mean, it's taken me 40-odd years to come and speak to you today, you know what I mean?","start":4090133,"end":4094531,"confidence":0.52913993999999997530636619558208622038364410400390625},{"sentiment":"NEGATIVE","speaker":"A","text":"It's\u2014 back then, it was\u2014 I think child abuse, I mean, now it's I mean, totally out of hand.","start":4094966,"end":4105199,"confidence":0.92305219999999998936601741661434061825275421142578125},{"sentiment":"NEUTRAL","speaker":"A","text":"But then it was accepted, you know what I mean?","start":4105248,"end":4107508,"confidence":0.76862127000000002308155444552539847791194915771484375},{"sentiment":"NEUTRAL","speaker":"A","text":"It was, it was what appeared to be the right thing to do, you know what I mean?","start":4107654,"end":4111270,"confidence":0.64670839999999996106083699487498961389064788818359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, as a beautiful\u2014 it's just So I just put no.","start":4114128,"end":4138225,"confidence":0.6051613700000000317658077619853429496288299560546875},{"sentiment":"NEGATIVE","speaker":"B","text":"I was embarrassed to tell anyone.","start":4138855,"end":4139890,"confidence":0.68236375000000004664713060265057720243930816650390625},{"sentiment":"NEGATIVE","speaker":"B","text":"It's taken me 40 years to speak to you today.","start":4139987,"end":4141863,"confidence":0.61625350000000000960653778747655451297760009765625},{"sentiment":"NEGATIVE","speaker":"B","text":"Back then, child abuse was accepted and also out of hand.","start":4141943,"end":4145518,"confidence":0.8760497000000000422659240939537994563579559326171875},{"sentiment":"NEUTRAL","speaker":"B","text":"It was appeared to be the right\u2014 it was appeared to be the right thing to do, but it is abuse looking back now.","start":4145648,"end":4152391,"confidence":0.57799999999999995825561427409411408007144927978515625},{"sentiment":"NEUTRAL","speaker":"A","text":"100%.","start":4153420,"end":4154004,"confidence":0.5777115999999999917946524874423630535602569580078125},{"sentiment":"NEUTRAL","speaker":"A","text":"There's nothing, there's nothing else it can be, you know.","start":4154085,"end":4155886,"confidence":0.58576960000000000139408484756131656467914581298828125},{"sentiment":"NEUTRAL","speaker":"C","text":"I mean, it's, you kind of sugarcoat it.","start":4156617,"end":4160852,"confidence":0.485501200000000021628210333801689557731151580810546875},{"sentiment":"NEUTRAL","speaker":"B","text":"And then finally, Richard, what was the difference at this place, at this placement, compared with the others?","start":4170626,"end":4176514,"confidence":0.8951824299999999734467337475507520139217376708984375},{"sentiment":"NEUTRAL","speaker":"A","text":"The, the, the big thing was, um, I left here, back into mainstream, that I could see a way out of here.","start":4177503,"end":4186536,"confidence":0.7311153999999999708592213210067711770534515380859375},{"sentiment":"POSITIVE","speaker":"A","text":"I had clear closure, you know what I mean?","start":4186649,"end":4190599,"confidence":0.491734449999999989611154660451575182378292083740234375},{"sentiment":"NEUTRAL","speaker":"A","text":"I had a path that I know in my head.","start":4191748,"end":4194013,"confidence":0.8082974000000000547316858501289971172809600830078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Play the game and this is where you're going to be.","start":4195160,"end":4197018,"confidence":0.6370711300000000409937683798489160835742950439453125},{"sentiment":"NEUTRAL","speaker":"B","text":"So, but the big thing was I left there, I could see a way out of here.","start":4221435,"end":4224675,"confidence":0.57176166999999999962511765261297114193439483642578125},{"sentiment":"NEUTRAL","speaker":"B","text":"I had clear closure and a path, and a path that I had in my head, just to play the game and I'll be where I need to be.","start":4225204,"end":4232599,"confidence":0.53526013999999999537493522439035587012767791748046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Just play the system.","start":4232823,"end":4233625,"confidence":0.55590682999999996294349102754495106637477874755859375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yep.","start":4234660,"end":4234773,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"POSITIVE","speaker":"B","text":"Fantastic.","start":4234853,"end":4235419,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"B","text":"And that concludes the placement sentence of the witness statement.","start":4236049,"end":4240912,"confidence":0.8419931000000000498317831443273462355136871337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Now it's just going to be a couple of questions, what we should be able to fly through quickly.","start":4241316,"end":4244642,"confidence":0.7629168600000000299843350148876197636127471923828125},{"sentiment":"NEUTRAL","speaker":"B","text":"It won't be as meticulous as that, so we'll try and get through quickly.","start":4244787,"end":4248377,"confidence":0.63341780000000003081339627897250466048717498779296875},{"sentiment":"NEUTRAL","speaker":"B","text":"So, people involved, reporting, and institutional knowledge.","start":4248426,"end":4251356,"confidence":0.86529800000000001158895202024723403155803680419921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Across all placements, who were the main people who was responsible?","start":4251871,"end":4255305,"confidence":0.77150339999999995033164168489747680723667144775390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Social workers.","start":4258232,"end":4258821,"confidence":0.674539400000000011203837857465259730815887451171875},{"sentiment":"NEGATIVE","speaker":"A","text":"They put me in that situation.","start":4261264,"end":4262504,"confidence":0.70935285000000003474696086414041928946971893310546875},{"sentiment":"NEUTRAL","speaker":"B","text":"So with the social workers, do you recall any names?","start":4262859,"end":4265581,"confidence":0.87257499999999998951949464753852225840091705322265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Only one social worker, his name is Gordon.","start":4266563,"end":4268271,"confidence":0.85579455000000004272209253031178377568721771240234375},{"sentiment":"NEGATIVE","speaker":"A","text":"But he, he, he\u2014 the thing I can't understand to this day, why was I never talked to?","start":4269760,"end":4275362,"confidence":0.91397629999999996375237287793424911797046661376953125},{"sentiment":"NEUTRAL","speaker":"A","text":"You know what I mean?","start":4276080,"end":4276662,"confidence":0.67174845999999999168750264288973994553089141845703125},{"sentiment":"NEUTRAL","speaker":"A","text":"They talked to my parents, but they never once talked to me.","start":4276824,"end":4279332,"confidence":0.52775943000000002935934162451303564012050628662109375},{"sentiment":"NEUTRAL","speaker":"A","text":"And that's what I kind of get my head around.","start":4280966,"end":4282196,"confidence":0.84239750000000002128075493601500056684017181396484375},{"sentiment":"NEGATIVE","speaker":"A","text":"Well, I was never allowed to tell my storey.","start":4284095,"end":4285731,"confidence":0.5824987999999999832567709745489992201328277587890625},{"sentiment":"NEGATIVE","speaker":"A","text":"I blame my parents as well.","start":4290668,"end":4291712,"confidence":0.8911264500000000143842271427274681627750396728515625},{"sentiment":"NEGATIVE","speaker":"A","text":"I blame my sister.","start":4292515,"end":4293237,"confidence":0.7620826000000000544076783626223914325237274169921875},{"sentiment":"NEGATIVE","speaker":"A","text":"I blame, I blame everybody.","start":4293478,"end":4294409,"confidence":0.9136773000000000255482746069901622831821441650390625},{"sentiment":"NEGATIVE","speaker":"A","text":"And I blame my birth mother.","start":4295308,"end":4297332,"confidence":0.871877000000000013102408047416247427463531494140625},{"sentiment":"NEGATIVE","speaker":"A","text":"I blame everybody because everybody had factored into this, you know what I mean?","start":4297637,"end":4302020,"confidence":0.821688650000000020412471712916158139705657958984375},{"sentiment":"NEUTRAL","speaker":"A","text":"I was a teenager growing up in the '80s, and it was a hell of a place to grow up in a city in the '80s, you know what I mean?","start":4302775,"end":4309342,"confidence":0.4838395699999999965967845128034241497516632080078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4309711,"end":4309968,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEGATIVE","speaker":"A","text":"And but I had no support.","start":4310080,"end":4311445,"confidence":0.70974269999999994862349694813019596040248870849609375},{"sentiment":"NEGATIVE","speaker":"A","text":"From my family, but more importantly, I've no support from professionals.","start":4312408,"end":4317079,"confidence":0.89877960000000001183906306323478929698467254638671875},{"sentiment":"NEUTRAL","speaker":"B","text":"One second, I'll just relay back what I've got, just to make sure that obviously it's correct and we haven't missed anything.","start":4341059,"end":4349994,"confidence":0.64840496000000003018470806637196801602840423583984375},{"sentiment":"NEUTRAL","speaker":"B","text":"So, social workers, only one social worker, and he was called Garden.","start":4354366,"end":4358126,"confidence":0.840683999999999986840748533722944557666778564453125},{"sentiment":"NEGATIVE","speaker":"B","text":"One thing I never understood from this is that they never spoke to me.","start":4358479,"end":4362095,"confidence":0.9110034000000000187213800018071196973323822021484375},{"sentiment":"NEGATIVE","speaker":"B","text":"Why did they never speak to me?","start":4362577,"end":4363853,"confidence":0.79905440000000005351665777197922579944133758544921875},{"sentiment":"NEGATIVE","speaker":"B","text":"I blame everyone for what happened to me.","start":4364284,"end":4365647,"confidence":0.94521339999999998138235923761385492980480194091796875},{"sentiment":"NEUTRAL","speaker":"B","text":"I grew up in the city in the '80s.","start":4365823,"end":4367122,"confidence":0.871453049999999951324980429490096867084503173828125},{"sentiment":"NEUTRAL","speaker":"B","text":"It was a hell of a place to grow up.","start":4367763,"end":4369190,"confidence":0.447766539999999990673273941865772940218448638916015625},{"sentiment":"NEGATIVE","speaker":"B","text":"I had no support from my family, but more importantly, not from the professionals.","start":4369575,"end":4373167,"confidence":0.91979270000000001861195642050006426870822906494140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yep.","start":4373905,"end":4374177,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"NEUTRAL","speaker":"A","text":"And you were labeled\u2014 you know what I mean?","start":4375508,"end":4377144,"confidence":0.5492154399999999991877075444790534675121307373046875},{"sentiment":"NEGATIVE","speaker":"A","text":"You were labelled a problem.","start":4377593,"end":4379277,"confidence":0.86493969999999997799733364445273764431476593017578125},{"sentiment":"NEGATIVE","speaker":"A","text":"And instead of fixing the problem, like what they do now, yeah, and you were just\u2014 well, I've just\u2014 for the last 2 hours, that's\u2014 you just had a snapshot into my life.","start":4380239,"end":4389860,"confidence":0.6600839499999999748780510344658978283405303955078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, that's what you got.","start":4390421,"end":4392249,"confidence":0.65488665999999995381841699781944043934345245361328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Back in the '80s.","start":4392723,"end":4393475,"confidence":0.82579769999999996787920508722891099750995635986328125},{"sentiment":"NEUTRAL","speaker":"C","text":"Yeah, you just get to treat them the way you want to be treated, and that's exactly it.","start":4393802,"end":4399575,"confidence":0.68909779999999998256754452086170203983783721923828125},{"sentiment":"NEUTRAL","speaker":"C","text":"And you kind of live\u2014 you live your childhood through them.","start":4399641,"end":4403152,"confidence":0.83003389999999999115942728167283348739147186279296875},{"sentiment":"NEUTRAL","speaker":"C","text":"Yeah, that's an absolute concern, what I really do.","start":4405837,"end":4409342,"confidence":0.59218585000000001361541990263503976166248321533203125},{"sentiment":"NEGATIVE","speaker":"B","text":"So I just put, I was labelled as a problem instead of fixing the problem.","start":4413150,"end":4416152,"confidence":0.8583583999999999658570004612556658685207366943359375},{"sentiment":"NEGATIVE","speaker":"B","text":"I was dealt with as a problem.","start":4416266,"end":4417718,"confidence":0.67562429999999995544612829689867794513702392578125},{"sentiment":"NEUTRAL","speaker":"B","text":"Correct.","start":4423060,"end":4424293,"confidence":0.58715682999999996294349102754495106637477874755859375},{"sentiment":"NEUTRAL","speaker":"B","text":"Can you remember any other names who are the main people responsible?","start":4424845,"end":4428398,"confidence":0.84446209999999999329389765989617444574832916259765625},{"sentiment":"NEGATIVE","speaker":"A","text":"There's too many.","start":4430172,"end":4430589,"confidence":0.489232999999999973450570678323856554925441741943359375},{"sentiment":"NEUTRAL","speaker":"A","text":"I mentioned everybody that I've just discussed with you over the past 2 hours.","start":4430654,"end":4433514,"confidence":0.8423513000000000250366838372428901493549346923828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I mean, people go in a role to support and help these people, you know what I mean?","start":4433867,"end":4439992,"confidence":0.694678600000000034953018257510848343372344970703125},{"sentiment":"NEUTRAL","speaker":"A","text":"They must have had a job title, they must have had an interview to take on the role.","start":4440369,"end":4443923,"confidence":0.7796187999999999451716803378076292574405670166015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Of the job.","start":4444429,"end":4445039,"confidence":0.53831594999999998751860630363808013498783111572265625},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, you know, I mean, don't get me wrong, I met a lot of nice people there as well.","start":4445440,"end":4448780,"confidence":0.92293510000000000825792767500388436019420623779296875},{"sentiment":"NEUTRAL","speaker":"A","text":"I did.","start":4449294,"end":4449647,"confidence":0.5960796999999999901120872891624458134174346923828125},{"sentiment":"POSITIVE","speaker":"A","text":"People genuinely want to help.","start":4450353,"end":4451879,"confidence":0.70946549999999997115907035549753345549106597900390625},{"sentiment":"NEGATIVE","speaker":"A","text":"But the second thing of it was, once you were labelled, you know, I mean, once the arrow was above your head, that's it, you were wasting your time.","start":4452264,"end":4462091,"confidence":0.7086729000000000500136820846819318830966949462890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, just give me one second, I'll just go back through into the cursors just to highlight any names.","start":4462300,"end":4468706,"confidence":0.7871789000000000147139189721201546490192413330078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Mike.","start":4478334,"end":4478447,"confidence":0.57944910000000005023679250371060334146022796630859375},{"sentiment":"NEUTRAL","speaker":"B","text":"And do you not remember who Mike\u2014 what Mike's role was?","start":4479013,"end":4481422,"confidence":0.69795929999999994919335222220979630947113037109375},{"sentiment":"NEUTRAL","speaker":"A","text":"He was a teacher.","start":4482327,"end":4483330,"confidence":0.7481246999999999758301783003844320774078369140625},{"sentiment":"NEUTRAL","speaker":"B","text":"It was just a teacher?","start":4483410,"end":4484849,"confidence":0.7544212999999999613720547131379134953022003173828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, yeah, the deaf teacher.","start":4485092,"end":4486450,"confidence":0.52198149999999998716049276481498964130878448486328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":4486628,"end":4486854,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And it would say Mr Acre was a teacher.","start":4487517,"end":4489144,"confidence":0.84566879999999999828474983587511815130710601806640625},{"sentiment":"NEUTRAL","speaker":"B","text":"You don't remember the specific subject?","start":4489208,"end":4491283,"confidence":0.603808499999999970242470226367004215717315673828125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, there wasn't a specific subject.","start":4491621,"end":4493808,"confidence":0.72900562999999996005584534941590391099452972412109375},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, you would sit in a room and they would try and talk to you about geography, then history and maths, but you just wouldn't listen.","start":4494275,"end":4500043,"confidence":0.6889846299999999867935684960684739053249359130859375},{"sentiment":"NEUTRAL","speaker":"A","text":"And so they wouldn't force the fact.","start":4500187,"end":4501279,"confidence":0.75760656999999997918138205932336859405040740966796875},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, you just done what you wanted to do.","start":4501873,"end":4503784,"confidence":0.746524500000000035271341403131373226642608642578125},{"sentiment":"NEUTRAL","speaker":"A","text":"You would sit, you would Skive, you would talk, you would do nothing.","start":4504041,"end":4507477,"confidence":0.56670480000000000853077608553576283156871795654296875},{"sentiment":"NEUTRAL","speaker":"B","text":"And Mr Richard Garrie, did you say he was the boarding officer?","start":4507975,"end":4511347,"confidence":0.86740636999999998213439766914234496653079986572265625},{"sentiment":"NEUTRAL","speaker":"A","text":"He was the housemaster.","start":4511812,"end":4512567,"confidence":0.77285360000000002944631205537007190287113189697265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Housemaster, that's it.","start":4512872,"end":4513739,"confidence":0.70552840000000005549196657739230431616306304931640625},{"sentiment":"NEGATIVE","speaker":"B","text":"Sorry about that.","start":4513883,"end":4514799,"confidence":0.6856411000000000033338665161863900721073150634765625},{"sentiment":"POSITIVE","speaker":"A","text":"That's okay.","start":4515023,"end":4515441,"confidence":0.73359823000000001780307457011076621711254119873046875},{"sentiment":"NEUTRAL","speaker":"B","text":"So I've got Mr Richard Garrie, Mr Richard Aker, Mike as well.","start":4516886,"end":4522314,"confidence":0.87373650000000002702194024095661006867885589599609375},{"sentiment":"NEUTRAL","speaker":"B","text":"What was the teacher called?","start":4522771,"end":4523685,"confidence":0.82405304999999995363424432071042247116565704345703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Mr Thornburn?","start":4523734,"end":4525644,"confidence":0.82325060000000005455689233713201247155666351318359375},{"sentiment":"NEUTRAL","speaker":"A","text":"He was the head teacher.","start":4525872,"end":4526606,"confidence":0.80189513999999995075285141865606419742107391357421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Thornburn, or the Beak.","start":4526768,"end":4528555,"confidence":0.7907444999999999613038426105049438774585723876953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Thornburn, he was the headmaster at Glendrick?","start":4529529,"end":4532783,"confidence":0.91101430000000005460236707222065888345241546630859375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, the Beak was his nickname.","start":4532831,"end":4538733,"confidence":0.80732053999999997540015783670241944491863250732421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, so we got McGarrie, Mr Aker, Mike, Mr Thornburn, quotation marks, the Beak, and he was the headmaster.","start":4539119,"end":4547185,"confidence":0.86179894000000001330619170403224416077136993408203125},{"sentiment":"NEUTRAL","speaker":"B","text":"And was there anyone else who you named?","start":4547266,"end":4548835,"confidence":0.87475749999999996564525872599915601313114166259765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Not really.","start":4550121,"end":4550669,"confidence":0.5598528000000000393043819713057018816471099853515625},{"sentiment":"POSITIVE","speaker":"B","text":"No, that's perfectly fine, no problem.","start":4550976,"end":4552686,"confidence":0.71063226000000001558731810291646979749202728271484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, the next question is, were other children affected and did you witness abuse or harm to anyone else?","start":4553556,"end":4558638,"confidence":0.5974481000000000374683395421016030013561248779296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, everybody was there, especially Landry Muir.","start":4559205,"end":4561326,"confidence":0.68899184000000002203734084105235524475574493408203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, yeah, whoever was in my dorm at the time.","start":4561877,"end":4564549,"confidence":0.7609278600000000114533804662642069160938262939453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, they're all\u2014 nobody missed out.","start":4564809,"end":4567157,"confidence":0.51237845000000004080931148564559407532215118408203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Nobody missed out.","start":4576620,"end":4580846,"confidence":0.54642409999999996816910652341903187334537506103515625},{"sentiment":"NEGATIVE","speaker":"A","text":"A few years ago, I actually found a Facebook page that had been put up, and I wrote some really nasty things on it.","start":4581730,"end":4591270,"confidence":0.9253021500000000454377868663868866860866546630859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4591801,"end":4591946,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"And they're still there, still there.","start":4592671,"end":4594088,"confidence":0.77188829999999997166781895430176518857479095458984375},{"sentiment":"NEGATIVE","speaker":"A","text":"I mean, that was done years ago, and there's a lot of nasty stuff on there as well from other, other people.","start":4594136,"end":4599259,"confidence":0.9177745600000000170126668308512307703495025634765625},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm not gonna\u2014 again, that's not my business to discuss.","start":4599357,"end":4600993,"confidence":0.5542759299999999722530219514737837016582489013671875},{"sentiment":"POSITIVE","speaker":"B","text":"Thanks.","start":4601073,"end":4601217,"confidence":0.6283754999999999757420710011501796543598175048828125},{"sentiment":"POSITIVE","speaker":"B","text":"No problem, that's perfectly fine.","start":4602292,"end":4603848,"confidence":0.80580806999999998740946693942532874643802642822265625},{"sentiment":"NEUTRAL","speaker":"B","text":"And why do you believe staff or the institution know or should have known what was happening?","start":4604667,"end":4611068,"confidence":0.5041021999999999447794607476680539548397064208984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, they're adults.","start":4611982,"end":4613507,"confidence":0.63223830000000003082050170633010566234588623046875},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, I'm a father, I'm a grandfather myself, and I live for my children, my grandchildren, you know what I mean?","start":4614886,"end":4620133,"confidence":0.70016350000000004971667522113421000540256500244140625},{"sentiment":"NEUTRAL","speaker":"A","text":"And regardless whether they're children or not, they're in a position of trust and a position of care to look after us in the field.","start":4620389,"end":4629009,"confidence":0.69456755999999997275295982035459019243717193603515625},{"sentiment":"NEUTRAL","speaker":"A","text":"They dictated what way my life was going.","start":4629635,"end":4631612,"confidence":0.680906699999999975858600009814836084842681884765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Well, they were adults.","start":4652692,"end":4653430,"confidence":0.68442579999999997308890442582196556031703948974609375},{"sentiment":"NEUTRAL","speaker":"B","text":"They were in a position of care.","start":4653558,"end":4655594,"confidence":0.7588009000000000003893774191965349018573760986328125},{"sentiment":"NEUTRAL","speaker":"B","text":"They was in control and dictated where my life was going.","start":4656059,"end":4658319,"confidence":0.7647548299999999965592678563552908599376678466796875},{"sentiment":"NEGATIVE","speaker":"B","text":"They had a duty of care and they failed.","start":4658383,"end":4659794,"confidence":0.85527830000000004684324039772036485373973846435546875},{"sentiment":"NEGATIVE","speaker":"B","text":"They failed.","start":4660611,"end":4661172,"confidence":0.89968269999999994634976019369787536561489105224609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, big time.","start":4661750,"end":4662279,"confidence":0.56827324999999995203125990883563645184040069580078125},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, no problem.","start":4663032,"end":4665340,"confidence":0.57628869999999998707806980746681801974773406982421875},{"sentiment":"NEGATIVE","speaker":"B","text":"Were complaints discouraged, ignored, or punished?","start":4665517,"end":4667889,"confidence":0.527226399999999983947418513707816600799560546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Were you moved, threatened, or disbelieved?","start":4668242,"end":4670166,"confidence":0.60085200000000005271516556604183278977870941162109375},{"sentiment":"NEGATIVE","speaker":"A","text":"Disbelieved.","start":4671031,"end":4672811,"confidence":0.8769811400000000478627271149889566004276275634765625},{"sentiment":"NEUTRAL","speaker":"A","text":"I never really told many people about it.","start":4673692,"end":4677524,"confidence":0.72154689999999999105995129866641946136951446533203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, because of the\u2014 because you\u2014 because as I said to everyone, it was accepted, it was normal, it was life, it just happened, you know what I mean?","start":4678600,"end":4686860,"confidence":0.60889680000000001580673369971918873488903045654296875},{"sentiment":"NEUTRAL","speaker":"A","text":"So I mean, what are you meant to do?","start":4687930,"end":4689690,"confidence":0.7845503000000000337621486323769204318523406982421875},{"sentiment":"NEGATIVE","speaker":"A","text":"You can't fight the system, you just can't do it no matter how hard you try as a 13-year-old.","start":4689690,"end":4694360,"confidence":0.9175541000000000391167986890650354325771331787109375},{"sentiment":"NEGATIVE","speaker":"A","text":"I mean, who would believe me even if I did try?","start":4695230,"end":4698900,"confidence":0.5057430000000000536175548404571600258350372314453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Nobody.","start":4698930,"end":4700670,"confidence":0.4942234500000000085861984189250506460666656494140625},{"sentiment":"NEGATIVE","speaker":"A","text":"I couldn't speak to anybody.","start":4700670,"end":4701810,"confidence":0.7599907500000000482032191939651966094970703125},{"sentiment":"NEGATIVE","speaker":"A","text":"I never see my parents.","start":4701810,"end":4702940,"confidence":0.875754600000000049675463742460124194622039794921875},{"sentiment":"NEGATIVE","speaker":"A","text":"They just stopped me seeing them at the I've seen them periodically, but you can't go in and say to your mum, I was giving somebody a masturbating in somebody's office, can you?","start":4703030,"end":4710316,"confidence":0.66859864999999996104662614015978761017322540283203125},{"sentiment":"NEUTRAL","speaker":"A","text":"You know what I mean?","start":4710381,"end":4710803,"confidence":0.67174845999999999168750264288973994553089141845703125},{"sentiment":"NEGATIVE","speaker":"A","text":"You just can't do that.","start":4711047,"end":4711891,"confidence":0.857691940000000041521843741065822541713714599609375},{"sentiment":"NEGATIVE","speaker":"A","text":"Even when I did go to the police, they said, don't be silly, you encouraged it.","start":4714062,"end":4717022,"confidence":0.48007973999999997705145915460889227688312530517578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I mean, I thought, wait a minute.","start":4717349,"end":4718510,"confidence":0.59700779999999997738058254981297068297863006591796875},{"sentiment":"NEGATIVE","speaker":"C","text":"Sleep problems.","start":4734284,"end":4738193,"confidence":0.71578839999999999132995753825525753200054168701171875},{"sentiment":"NEGATIVE","speaker":"B","text":"And then finally, have you ever reported the abuse to the police, an inquiry, a professional, or an authority?","start":4738884,"end":4746412,"confidence":0.58675224000000003599097908590920269489288330078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, reported to the police.","start":4746768,"end":4747835,"confidence":0.489114729999999997556159314626711420714855194091796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4747899,"end":4748061,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yep.","start":4748368,"end":4748465,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"NEGATIVE","speaker":"B","text":"I know you've already stated this before, so it is a bit tedious, but what happened when you reported this to the police?","start":4749742,"end":4754458,"confidence":0.6721439399999999952939333525137044489383697509765625},{"sentiment":"NEGATIVE","speaker":"A","text":"I was I was\u2014 because I was known to the police then, it was a few years, and I was turning into a criminal, I wasn't believed.","start":4754622,"end":4762408,"confidence":0.70009770000000004497309191719978116452693939208984375},{"sentiment":"NEUTRAL","speaker":"A","text":"I was told that I had encouraged it.","start":4762827,"end":4764342,"confidence":0.6445155000000000189430693353642709553241729736328125},{"sentiment":"NEGATIVE","speaker":"C","text":"The kind of, if you went on holiday, sometimes you might struggle with somewhere you don't know.","start":4767000,"end":4770768,"confidence":0.55953039999999998332924633359652943909168243408203125},{"sentiment":"NEUTRAL","speaker":"B","text":"You were told what?","start":4773159,"end":4773887,"confidence":0.62072629999999995309423184153274632990360260009765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Sorry?","start":4774211,"end":4774437,"confidence":0.52763959999999998640163312302320264279842376708984375},{"sentiment":"NEGATIVE","speaker":"A","text":"That I had encouraged the situation, I had encouraged the abuse, the sexual abuse.","start":4775263,"end":4778776,"confidence":0.85987230000000003382609747859532944858074188232421875},{"sentiment":"NEGATIVE","speaker":"A","text":"I must be gay.","start":4780541,"end":4781350,"confidence":0.88752660000000005435794037111918441951274871826171875},{"sentiment":"NEUTRAL","speaker":"A","text":"The exact words of the officer.","start":4781986,"end":4783232,"confidence":0.6770013599999999964751395964412949979305267333984375},{"sentiment":"NEUTRAL","speaker":"C","text":"Okay, and is that still an ongoing thing?","start":4786440,"end":4788933,"confidence":0.87982665999999998263092493289150297641754150390625},{"sentiment":"NEUTRAL","speaker":"C","text":"Okay, and when did that happen and how long did it happen for?","start":4791388,"end":4794606,"confidence":0.86063389999999995172430544698727317154407501220703125},{"sentiment":"NEUTRAL","speaker":"B","text":"So the next is just movement between placements and leaving care.","start":4800179,"end":4802941,"confidence":0.83184190000000002296332013429491780698299407958984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Why did you move between placements and were the reasons ever explained?","start":4803426,"end":4806236,"confidence":0.827415400000000023084112399374134838581085205078125},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":4806979,"end":4807140,"confidence":0.493618669999999981623517442130832932889461517333984375},{"sentiment":"NEGATIVE","speaker":"A","text":"Never, no, no.","start":4807402,"end":4808451,"confidence":0.453288899999999994605559550109319388866424560546875},{"sentiment":"NEGATIVE","speaker":"A","text":"I moved obviously from the first one because I absconded because of the serious abuse.","start":4808613,"end":4813260,"confidence":0.800822600000000051068127504549920558929443359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Second one was a result of abscondance, the first one.","start":4813938,"end":4817055,"confidence":0.6083720299999999525653038290329277515411376953125},{"sentiment":"NEGATIVE","speaker":"A","text":"And the third one was, um, a partner wasn't ready to be integrated back into society.","start":4817412,"end":4821606,"confidence":0.6797814399999999590562538287485949695110321044921875},{"sentiment":"NEUTRAL","speaker":"C","text":"Yeah, so I can understand that there would have been a struggle.","start":4823250,"end":4825916,"confidence":0.5491441999999999712400722273741848766803741455078125},{"sentiment":"NEUTRAL","speaker":"C","text":"How has what you went through affected relationships, parenting, friendships, Yeah, you give them the life that you wanted.","start":4828410,"end":4846753,"confidence":0.74389530000000003706617235366138629615306854248046875},{"sentiment":"NEGATIVE","speaker":"B","text":"So no, never.","start":4852949,"end":4853788,"confidence":0.491146479999999996390869227980147115886211395263671875},{"sentiment":"NEGATIVE","speaker":"B","text":"I moved as I was, as I absconded due to serious abuse.","start":4853917,"end":4857160,"confidence":0.67582100000000000505906427861191332340240478515625},{"sentiment":"NEGATIVE","speaker":"B","text":"Second was a result So it'll be expounding from the first and final setting I was deemed to, uh, I was deemed not fit to enter society.","start":4857886,"end":4864193,"confidence":0.6932226999999999694779262426891364157199859619140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Correct.","start":4864803,"end":4865878,"confidence":0.58715682999999996294349102754495106637477874755859375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yep.","start":4867049,"end":4867289,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Did you run away, refuse to return, or ask to be moved?","start":4867867,"end":4871284,"confidence":0.6558694000000000468020289190462790429592132568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"You couldn't refuse.","start":4872103,"end":4872809,"confidence":0.56355169999999998875495066386065445840358734130859375},{"sentiment":"NEUTRAL","speaker":"A","text":"There wasn't an option.","start":4874269,"end":4875456,"confidence":0.59670959999999995115871342932223342359066009521484375},{"sentiment":"NEUTRAL","speaker":"C","text":"What about friendship?","start":4875809,"end":4877397,"confidence":0.86627423999999997317189581735874526202678680419921875},{"sentiment":"NEUTRAL","speaker":"C","text":"Has it affected any friendship or your ability to maintain friendship?","start":4877975,"end":4881520,"confidence":0.73172369999999997691730868609738536179065704345703125},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, the staff at Liverpool let me physically hitchhike home to Edinburgh, which is 60 miles, in different people's cars.","start":4881681,"end":4888634,"confidence":0.68251609999999995892494553118012845516204833984375},{"sentiment":"NEUTRAL","speaker":"A","text":"They knew that was happening as a 13-year-old.","start":4889085,"end":4891923,"confidence":0.55162566999999995687176124192774295806884765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Do you say 60 miles?","start":4892665,"end":4893661,"confidence":0.87096923999999997789700501016341149806976318359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, 60 miles from that.","start":4894494,"end":4895360,"confidence":0.78455969999999997099848769721575081348419189453125},{"sentiment":"NEUTRAL","speaker":"A","text":"I was 60 miles from my parents.","start":4895409,"end":4896487,"confidence":0.5339628499999999888814272708259522914886474609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":4896536,"end":4897059,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"So I just put, you couldn't refuse, that was never an option.","start":4913065,"end":4915047,"confidence":0.660850640000000044693706513498909771442413330078125},{"sentiment":"NEUTRAL","speaker":"B","text":"The staff at Lendrick left me\u2014 let me hitchhike 60 miles to my parents' house, getting rides from strangers, and they not only knew but encouraged me to do so.","start":4915144,"end":4924668,"confidence":0.57627963999999998190304495437885634601116180419921875},{"sentiment":"NEGATIVE","speaker":"A","text":"Yep, if you don't\u2014 if you're not happy, just bugger off again.","start":4925232,"end":4927470,"confidence":0.90075139999999997986179778308724053204059600830078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I did.","start":4928050,"end":4930224,"confidence":0.654018760000000032306388675351627171039581298828125},{"sentiment":"NEUTRAL","speaker":"B","text":"And then finally for this section, when and what age did you leave care?","start":4930546,"end":4934704,"confidence":0.88589039999999996677360059038619510829448699951171875},{"sentiment":"NEUTRAL","speaker":"B","text":"16.","start":4935922,"end":4936371,"confidence":0.54981519999999994841033412740216590464115142822265625},{"sentiment":"NEUTRAL","speaker":"B","text":"And what was your circumstances afterwards?","start":4937765,"end":4939784,"confidence":0.84132403000000000048430592869408428668975830078125},{"sentiment":"NEGATIVE","speaker":"A","text":"Um, for the first 4 years, my\u2014 from 16 to 20, uh, I was a criminal.","start":4940873,"end":4947588,"confidence":0.5589058000000000081541884355829097330570220947265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4948197,"end":4948437,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEGATIVE","speaker":"A","text":"Um, I was even breaking in, um, doing everything I shouldn't be doing.","start":4949222,"end":4957042,"confidence":0.69236463000000003642497858891147188842296600341796875},{"sentiment":"NEGATIVE","speaker":"A","text":"Take no pride in it now whatsoever.","start":4957955,"end":4959830,"confidence":0.57694166999999996203740693090367130935192108154296875},{"sentiment":"NEGATIVE","speaker":"A","text":"Um, I got an 8-week prison sentence in Edinburgh.","start":4961000,"end":4965114,"confidence":0.68626540000000002539337629059446044266223907470703125},{"sentiment":"NEUTRAL","speaker":"B","text":"One second.","start":4965324,"end":4965742,"confidence":0.64591235000000002397513299001730047166347503662109375},{"sentiment":"NEGATIVE","speaker":"B","text":"Sorry.","start":4965967,"end":4966112,"confidence":0.5092127300000000023061375031829811632633209228515625},{"sentiment":"NEUTRAL","speaker":"B","text":"No, don't apologise, um, Richard.","start":4966562,"end":4968525,"confidence":0.64307535000000004554721044769394211471080780029296875},{"sentiment":"POSITIVE","speaker":"C","text":"Yeah, absolutely.","start":4969830,"end":4970611,"confidence":0.50143020000000004809947995454422198235988616943359375},{"sentiment":"NEUTRAL","speaker":"C","text":"Just something that would remind you.","start":4970921,"end":4972240,"confidence":0.78003436000000003769372369788470678031444549560546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":4980157,"end":4980238,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Do you say 6 or 8 weeks?","start":4980898,"end":4983007,"confidence":0.9202760500000000121190169011242687702178955078125},{"sentiment":"NEUTRAL","speaker":"A","text":"8 weeks.","start":4983152,"end":4983474,"confidence":0.72502034999999998010622448418871499598026275634765625},{"sentiment":"NEUTRAL","speaker":"A","text":"8 weeks prison sentence.","start":4983796,"end":4984778,"confidence":0.5217277399999999953905671645770780742168426513671875},{"sentiment":"NEUTRAL","speaker":"C","text":"How was it affected?","start":4984843,"end":4985583,"confidence":0.76776104999999994493720123500679619610309600830078125},{"sentiment":"NEUTRAL","speaker":"B","text":"You were in Edinburgh?","start":4985631,"end":4987274,"confidence":0.88494163999999997383127947614411823451519012451171875},{"sentiment":"NEUTRAL","speaker":"B","text":"In Edinburgh and And what was it, what caused you to be placed into the adult prison?","start":4987338,"end":4995561,"confidence":0.71809570000000000344897443937952630221843719482421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Breaking in the house.","start":4996320,"end":4997031,"confidence":0.6697368999999999683581108911312185227870941162109375},{"sentiment":"POSITIVE","speaker":"B","text":"That's perfectly fine.","start":5001550,"end":5002514,"confidence":0.64607449999999999601385525238583795726299285888671875},{"sentiment":"NEUTRAL","speaker":"B","text":"So now it's just gonna go into the impact of your life.","start":5005062,"end":5007012,"confidence":0.77437484000000000872176997290807776153087615966796875},{"sentiment":"NEGATIVE","speaker":"B","text":"This may be a bit more of a distressing part, but after that we'll just be flying through.","start":5007060,"end":5012733,"confidence":0.54683450000000000112976294985855929553508758544921875},{"sentiment":"NEUTRAL","speaker":"B","text":"We should probably be done in the next 15 minutes or so.","start":5012798,"end":5014882,"confidence":0.71271640000000002768132389974198304116725921630859375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yep.","start":5015042,"end":5015203,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"NEUTRAL","speaker":"B","text":"So this is the impact on your life, what the care setting has done.","start":5015380,"end":5019637,"confidence":0.7385925700000000038158987081260420382022857666015625},{"sentiment":"NEUTRAL","speaker":"B","text":"So how did this experience affect you at the time?","start":5020023,"end":5022529,"confidence":0.82205019999999995317097045699483714997768402099609375},{"sentiment":"NEUTRAL","speaker":"B","text":"So try to think about obviously your thoughts and feelings in relation to your safety, your trust, confidence, sleep, behaviour, education, relationships, and also your ability to speak up.","start":5022995,"end":5033832,"confidence":0.8113274600000000003063860276597552001476287841796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, as I say, I spiralled.","start":5036890,"end":5038624,"confidence":0.5697946000000000399410282625467516481876373291015625},{"sentiment":"NEUTRAL","speaker":"A","text":"The only way out I could see was rebelling.","start":5039273,"end":5041348,"confidence":0.70500993999999994610305975584196858108043670654296875},{"sentiment":"NEUTRAL","speaker":"A","text":"I was free, you know what I mean?","start":5042455,"end":5043837,"confidence":0.64433339999999994507362544027273543179035186767578125},{"sentiment":"NEUTRAL","speaker":"A","text":"I was free from that system.","start":5043885,"end":5045042,"confidence":0.73080000000000000515143483426072634756565093994140625},{"sentiment":"NEGATIVE","speaker":"A","text":"And instead of building my life and doing the right channel, I chose the wrong one because of the anger and the hatred and the hurt and deceit that I had in me.","start":5045733,"end":5060356,"confidence":0.9456066499999999930281546767218969762325286865234375},{"sentiment":"NEGATIVE","speaker":"A","text":"I couldn't speak to anybody.","start":5061577,"end":5062750,"confidence":0.7599907500000000482032191939651966094970703125},{"sentiment":"NEGATIVE","speaker":"A","text":"I had nobody to speak to.","start":5063650,"end":5065658,"confidence":0.74707489999999998619983898606733419001102447509765625},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, I was pretty much discharged from social services overnight.","start":5068268,"end":5073052,"confidence":0.73187539999999995377066852597636170685291290283203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, one second, one second.","start":5074730,"end":5078519,"confidence":0.65795462999999998476852169915218837559223175048828125},{"sentiment":"NEUTRAL","speaker":"B","text":"So you've got a\u2014 well, I spiralled.","start":5087012,"end":5090707,"confidence":0.76291180000000002880966576412902213633060455322265625},{"sentiment":"NEUTRAL","speaker":"B","text":"The only way I, um, the only way I saw was rebellion.","start":5090756,"end":5093502,"confidence":0.71885186000000000916543285711668431758880615234375},{"sentiment":"NEUTRAL","speaker":"B","text":"I was free this way.","start":5093632,"end":5094523,"confidence":0.68327720000000002897877493523992598056793212890625},{"sentiment":"NEGATIVE","speaker":"B","text":"Instead of building my life and choosing the right channel, I chose the wrong path due to anger, hatred, and deceit.","start":5094620,"end":5100339,"confidence":0.96249260000000003145714799757115542888641357421875},{"sentiment":"NEUTRAL","speaker":"B","text":"I was essentially discharged overnight.","start":5100761,"end":5102974,"confidence":0.8207389000000000489620788357569836080074310302734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yep, just 3 years of my life, then all of a sudden that's it, you're free to go.","start":5103602,"end":5107611,"confidence":0.546647600000000011277734301984310150146484375},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, no explanation, no nothing.","start":5111061,"end":5113483,"confidence":0.482019130000000017854944189821253530681133270263671875},{"sentiment":"NEGATIVE","speaker":"B","text":"And how would you say this has affected your sleep, your behaviour, and your future relationships and ability to speak up?","start":5127101,"end":5135691,"confidence":0.5589494999999999880202494750847108662128448486328125},{"sentiment":"NEGATIVE","speaker":"A","text":"For the first probably 20 years after that, it's horrendous.","start":5136093,"end":5140107,"confidence":0.87353490000000000303970182358170859515666961669921875},{"sentiment":"NEUTRAL","speaker":"A","text":"I had them\u2014 I was sleeping with different women.","start":5140573,"end":5143447,"confidence":0.76669810000000004901465899820323102176189422607421875},{"sentiment":"NEUTRAL","speaker":"A","text":"I've got 3 or 4 children that I have nothing to do with.","start":5143784,"end":5148188,"confidence":0.66227950000000002095390527756535448133945465087890625},{"sentiment":"NEUTRAL","speaker":"C","text":"You know what I mean?","start":5148496,"end":5152174,"confidence":0.67174845999999999168750264288973994553089141845703125},{"sentiment":"POSITIVE","speaker":"C","text":"Yeah, absolutely.","start":5152223,"end":5153160,"confidence":0.50143020000000004809947995454422198235988616943359375},{"sentiment":"POSITIVE","speaker":"C","text":"Yes.","start":5155922,"end":5157327,"confidence":0.461038950000000002926725528595852665603160858154296875},{"sentiment":"NEUTRAL","speaker":"C","text":"Have you received counselling, therapy, mental health?","start":5157634,"end":5159944,"confidence":0.79699372999999995581532630239962600171566009521484375},{"sentiment":"NEGATIVE","speaker":"A","text":"My family disowned me.","start":5160057,"end":5161491,"confidence":0.9287125499999999700406760894111357629299163818359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":5162457,"end":5163309,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"And I was, I was just a rebel.","start":5165369,"end":5166753,"confidence":0.7458270000000000177209358298568986356258392333984375},{"sentiment":"NEGATIVE","speaker":"A","text":"I was on a destruction mode.","start":5167686,"end":5170620,"confidence":0.6852310299999999632092340107192285358905792236328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you not believe it?","start":5170734,"end":5171793,"confidence":0.5811747000000000440422809333540499210357666015625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":5175564,"end":5175846,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEGATIVE","speaker":"B","text":"The first 20 years after this was horrendous.","start":5200734,"end":5202359,"confidence":0.932956340000000050594053391250781714916229248046875},{"sentiment":"NEGATIVE","speaker":"B","text":"I was sleeping with numerous women.","start":5202488,"end":5203807,"confidence":0.5279891500000000181813675226294435560703277587890625},{"sentiment":"NEGATIVE","speaker":"B","text":"I have 3 children that I don't have anything to do with.","start":5204257,"end":5206943,"confidence":0.687399740000000036843630368821322917938232421875},{"sentiment":"NEGATIVE","speaker":"B","text":"My family disowned me.","start":5207008,"end":5208053,"confidence":0.9287125499999999700406760894111357629299163818359375},{"sentiment":"NEUTRAL","speaker":"B","text":"I was just a rebel.","start":5208600,"end":5209243,"confidence":0.6788665000000000393498567063943482935428619384765625},{"sentiment":"NEGATIVE","speaker":"B","text":"I was in destruction mode.","start":5209485,"end":5210530,"confidence":0.735536039999999946559228192199952900409698486328125},{"sentiment":"NEGATIVE","speaker":"B","text":"You wouldn't have believed it.","start":5210867,"end":5212153,"confidence":0.50458217000000005203474984227796085178852081298828125},{"sentiment":"NEUTRAL","speaker":"B","text":"Mm-hmm.","start":5212555,"end":5212941,"confidence":0.71720773000000004326892621975275687873363494873046875},{"sentiment":"POSITIVE","speaker":"B","text":"Yep, yep, no problem.","start":5213182,"end":5215256,"confidence":0.8204681000000000334893002218450419604778289794921875},{"sentiment":"NEUTRAL","speaker":"B","text":"So the next question is, how has it affected your mental health?","start":5215690,"end":5217988,"confidence":0.64744360000000000798792143541504628956317901611328125},{"sentiment":"NEGATIVE","speaker":"A","text":"Back in the day, you didn't have mental health.","start":5219930,"end":5221324,"confidence":0.8058897000000000421238155468017794191837310791015625},{"sentiment":"NEGATIVE","speaker":"A","text":"There was no such thing as mental health.","start":5222286,"end":5223657,"confidence":0.68435340000000000060254023992456495761871337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"That's only\u2014 that's a modern day.","start":5223738,"end":5225545,"confidence":0.78211419999999998164952330625965259969234466552734375},{"sentiment":"NEUTRAL","speaker":"A","text":"So my mental health was me breaking in.","start":5226464,"end":5229207,"confidence":0.62201530000000004871907322012702934443950653076171875},{"sentiment":"NEGATIVE","speaker":"A","text":"My mental health was me sleeping with different women, cheating, lying, stealing.","start":5229368,"end":5233639,"confidence":0.9471454599999999945936224321485497057437896728515625},{"sentiment":"NEUTRAL","speaker":"A","text":"That was my mental health.","start":5233833,"end":5234693,"confidence":0.701482060000000018362698028795421123504638671875},{"sentiment":"NEGATIVE","speaker":"A","text":"Because if you ask anybody 40 years ago what mental health was, nobody could tell you.","start":5234871,"end":5239330,"confidence":0.51714355000000000739390770831960253417491912841796875},{"sentiment":"NEGATIVE","speaker":"A","text":"Okay, I now know what I've done to my mental health.","start":5243353,"end":5246493,"confidence":0.80583649999999995561239529706654138863086700439453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":5247082,"end":5247164,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEGATIVE","speaker":"B","text":"So my mental health was stealing, break and entering, sleeping with numerous women.","start":5252192,"end":5256502,"confidence":0.88255300000000003191047426298609934747219085693359375},{"sentiment":"NEUTRAL","speaker":"B","text":"What else did you give an example for?","start":5256598,"end":5258553,"confidence":0.87590559999999995088870718973339535295963287353515625},{"sentiment":"POSITIVE","speaker":"A","text":"Just doing what I wanted to do.","start":5259963,"end":5263168,"confidence":0.58518415999999995324998280921136029064655303955078125},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, I couldn't\u2014 I didn't care.","start":5263969,"end":5267831,"confidence":0.59797025000000003647215862656594254076480865478515625},{"sentiment":"NEGATIVE","speaker":"A","text":"I mean, nobody could do any more to me than what had been done the previous 3 years.","start":5268392,"end":5272253,"confidence":0.50806033999999999917207560429233126342296600341796875},{"sentiment":"NEUTRAL","speaker":"C","text":"No.","start":5278082,"end":5278469,"confidence":0.493618669999999981623517442130832932889461517333984375},{"sentiment":"NEUTRAL","speaker":"C","text":"Could any sibling, former resident, relative, friend, partner, or professional provide a supporting statement for your application, or would you want them to?","start":5278727,"end":5288068,"confidence":0.909750040000000037565541788353584706783294677734375},{"sentiment":"NEUTRAL","speaker":"C","text":"You wouldn't.","start":5290611,"end":5290965,"confidence":0.51762450000000004290967581255245022475719451904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":5291609,"end":5292253,"confidence":0.58435179999999997679793750648968853056430816650390625},{"sentiment":"NEUTRAL","speaker":"B","text":"How has it affected your physical health?","start":5293525,"end":5295747,"confidence":0.7250748000000000192954985323012806475162506103515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, physically So like any alcohol or substance use?","start":5297530,"end":5303059,"confidence":0.706895700000000015705836631241254508495330810546875},{"sentiment":"POSITIVE","speaker":"A","text":"What were\u2014 oh no, that's one thing I've been very strong about.","start":5303123,"end":5306685,"confidence":0.497975600000000018230394971396890468895435333251953125},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, I'll social drink now and again.","start":5306814,"end":5308980,"confidence":0.81274086000000000939991195991751737892627716064453125},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't\u2014 I used to smoke at the time, but when I turned my life around, I stopped smoking.","start":5309157,"end":5313233,"confidence":0.6947761999999999549260110143222846090793609619140625},{"sentiment":"NEGATIVE","speaker":"A","text":"And I refuse point blank to do any kind of drugs.","start":5313811,"end":5317390,"confidence":0.8910708400000000306562242258223704993724822998046875},{"sentiment":"NEGATIVE","speaker":"A","text":"I've seen so much destruction with them in the care system.","start":5317823,"end":5320391,"confidence":0.9600241000000000468617145088501274585723876953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, I've got no substance use.","start":5321257,"end":5322669,"confidence":0.76337624000000003920973767890245653688907623291015625},{"sentiment":"NEUTRAL","speaker":"B","text":"I only drink socially now.","start":5322782,"end":5323921,"confidence":0.66831004999999998883453145026578567922115325927734375},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, how would you describe your sleep?","start":5324948,"end":5327227,"confidence":0.85323672999999999877474010645528323948383331298828125},{"sentiment":"NEGATIVE","speaker":"A","text":"Terrible.","start":5329212,"end":5330380,"confidence":0.91017110000000001068798383130342699587345123291015625},{"sentiment":"NEGATIVE","speaker":"A","text":"My doctor refuses to give me any more sleeping pills because of the addiction, and I'm now on\u2014 actually, just give me a second, I'll tell you what they're called\u2014 diazepam.","start":5330737,"end":5340730,"confidence":0.88095489999999998520507915600319392979145050048828125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, one moment.","start":5341135,"end":5341994,"confidence":0.71732205000000004435634082256001420319080352783203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Just two seconds.","start":5343079,"end":5343613,"confidence":0.70001290000000004898339511782978661358356475830078125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I'm a tripplin'.","start":5357247,"end":5358607,"confidence":0.54197556000000002285332811879925429821014404296875},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm a tripplin'.","start":5358882,"end":5360308,"confidence":0.504225799999999946265916150878183543682098388671875},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm a tripplin' for my sleep.","start":5360761,"end":5361814,"confidence":0.55366104999999998792503674849285744130611419677734375},{"sentiment":"NEUTRAL","speaker":"A","text":"But to be honest with you, I actually buy sleep pills on the black market.","start":5362591,"end":5366536,"confidence":0.63354429999999994915782508542179130017757415771484375},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, no problem.","start":5366954,"end":5367614,"confidence":0.57628869999999998707806980746681801974773406982421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Hold on.","start":5367679,"end":5367984,"confidence":0.64072359999999994872865727302269078791141510009765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Would you say this is due to it being a necessity?","start":5375903,"end":5378626,"confidence":0.8548062400000000504718400407000444829463958740234375},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, because my doctor won't give them anymore.","start":5379128,"end":5380408,"confidence":0.79703789999999996584989503389806486666202545166015625},{"sentiment":"NEGATIVE","speaker":"A","text":"Because of the addiction.","start":5380613,"end":5381472,"confidence":0.7607481000000000381788822778617031872272491455078125},{"sentiment":"NEUTRAL","speaker":"A","text":"But I've got\u2014 I need to sleep, you know what I mean?","start":5381666,"end":5385443,"confidence":0.69717039999999996791046896760235540568828582763671875},{"sentiment":"NEGATIVE","speaker":"A","text":"And it's all\u2014 I'm a\u2014 triptylene don't work.","start":5385637,"end":5387501,"confidence":0.826510700000000042564352042973041534423828125},{"sentiment":"NEUTRAL","speaker":"A","text":"They calm me down, but they don't\u2014 they don't make me sleep.","start":5388149,"end":5390870,"confidence":0.51004620000000000512585529577336274087429046630859375},{"sentiment":"NEUTRAL","speaker":"A","text":"The only thing that makes me sleep is Zopiclone.","start":5390937,"end":5392823,"confidence":0.547642469999999992325001585413701832294464111328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Zopiclone?","start":5394508,"end":5395104,"confidence":0.8483624499999999901689307080232538282871246337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":5395604,"end":5395846,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Do you know how that's spelled, by any chance?","start":5396748,"end":5397956,"confidence":0.8055643999999999582684040433377958834171295166015625},{"sentiment":"NEUTRAL","speaker":"B","text":"Z-O-P-I\u2014 yeah\u2014 clone, C-L-O-N-E.","start":5398520,"end":5401629,"confidence":0.72224500000000002586375558166764676570892333984375},{"sentiment":"NEUTRAL","speaker":"B","text":"That's the only thing that helps with your sleep?","start":5406482,"end":5407837,"confidence":0.54609019999999997008188756808522157371044158935546875},{"sentiment":"NEUTRAL","speaker":"A","text":"It's the only thing that'll put me asleep, yeah.","start":5408175,"end":5410174,"confidence":0.52573510000000001074482725016423501074314117431640625},{"sentiment":"NEUTRAL","speaker":"A","text":"And I know I'm addicted to them, I know that, but what's the options?","start":5410352,"end":5413415,"confidence":0.4846791599999999977654852045816369354724884033203125},{"sentiment":"NEUTRAL","speaker":"C","text":"Yeah.","start":5415374,"end":5415697,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"C","text":"And how are you feeling after discussing this on the phone?","start":5415858,"end":5418089,"confidence":0.82629690000000000082991391536779701709747314453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Just give me one second, just while I just try and associate the\u2014 not associate, sorry, just try and fix the punctuation and grab my real quick.","start":5426430,"end":5434953,"confidence":0.4996958400000000022345147954183630645275115966796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yep.","start":5437693,"end":5437919,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"NEUTRAL","speaker":"B","text":"So, but no substance use.","start":5438161,"end":5439131,"confidence":0.693628130000000009403038347954861819744110107421875},{"sentiment":"NEUTRAL","speaker":"B","text":"I only drink socially now.","start":5439470,"end":5440536,"confidence":0.66831004999999998883453145026578567922115325927734375},{"sentiment":"NEGATIVE","speaker":"B","text":"My sleep is terrible.","start":5440617,"end":5441538,"confidence":0.95668640000000004786073759532882831990718841552734375},{"sentiment":"NEGATIVE","speaker":"B","text":"My doctor refuses to give me more sleeping pills as he's concerned about addiction.","start":5441587,"end":5444883,"confidence":0.878382400000000007622702469234354794025421142578125},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm on diazepam, Amitriptyline.","start":5445384,"end":5447768,"confidence":0.82104944999999995847161926576518453657627105712890625},{"sentiment":"NEUTRAL","speaker":"B","text":"I do buy sleeping pills on the black market.","start":5448125,"end":5449925,"confidence":0.59479519999999996837658500226098112761974334716796875},{"sentiment":"NEGATIVE","speaker":"B","text":"This is a necessity as my doctor won't provide me with the drugs.","start":5449974,"end":5452749,"confidence":0.48096850000000002101074869642616249620914459228515625},{"sentiment":"POSITIVE","speaker":"B","text":"Zopiclone is the only thing that helps me with my sleep.","start":5453820,"end":5456693,"confidence":0.88296099999999999585753585051861591637134552001953125},{"sentiment":"NEUTRAL","speaker":"B","text":"I know that I'm addicted, but what are my My options, by any chance, could you please just confirm for me what the milligrammes are for those?","start":5456823,"end":5463425,"confidence":0.73838689999999995716706280290964059531688690185546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, I think it's 7.5.","start":5464670,"end":5466612,"confidence":0.81808000000000002938094212368014268577098846435546875},{"sentiment":"NEUTRAL","speaker":"A","text":"It's obviously clone, I think.","start":5466887,"end":5468053,"confidence":0.6607971999999999734853872723761014640331268310546875},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't have them to hand with me.","start":5468101,"end":5469493,"confidence":0.54816383000000001857188181020319461822509765625},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm actually in a hotel room in Ireland at the moment on work.","start":5469979,"end":5472294,"confidence":0.8144423400000000423659685111488215625286102294921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, the amitriptyline, I, I have, they're 10 milligrammes, but I take 2, so it's 20 milligrammes.","start":5473630,"end":5478748,"confidence":0.8701904400000000094905772130005061626434326171875},{"sentiment":"NEUTRAL","speaker":"B","text":"And how many of the zopiclone do you take a day?","start":5480704,"end":5482628,"confidence":0.8652659700000000508879338667611591517925262451171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Uh, 1.","start":5483678,"end":5484276,"confidence":0.69797600000000004083489102413295768201351165771484375},{"sentiment":"NEUTRAL","speaker":"A","text":"One at night.","start":5485031,"end":5485551,"confidence":0.60228899999999996328625684327562339603900909423828125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, um, and then the diazepam?","start":5491740,"end":5493462,"confidence":0.7973162499999999486277602045447565615177154541015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yep, I take one of them.","start":5494105,"end":5494894,"confidence":0.738674000000000052779114412260241806507110595703125},{"sentiment":"NEUTRAL","speaker":"A","text":"I think there's 5 milligrammes.","start":5494991,"end":5496165,"confidence":0.87014259999999998829167680014506913721561431884765625},{"sentiment":"NEUTRAL","speaker":"A","text":"I've not got that in my hand either, like I said, in my bag in my car.","start":5496520,"end":5498805,"confidence":0.5922358599999999473340039912727661430835723876953125},{"sentiment":"POSITIVE","speaker":"B","text":"It's okay, don't worry about it.","start":5499320,"end":5500447,"confidence":0.6812833499999999542495743298786692321300506591796875},{"sentiment":"NEUTRAL","speaker":"B","text":"One, one a day?","start":5500787,"end":5501854,"confidence":0.84241646999999997280639263408374972641468048095703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":5502307,"end":5502404,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And is that at night or just during the day?","start":5502889,"end":5504263,"confidence":0.8896775999999999573475406577927060425281524658203125},{"sentiment":"NEUTRAL","speaker":"A","text":"At night.","start":5504748,"end":5505072,"confidence":0.5613313300000000172218506122590042650699615478515625},{"sentiment":"POSITIVE","speaker":"B","text":"Fantastic.","start":5507012,"end":5507756,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, how has it affected your relationship, parenting?","start":5509017,"end":5510986,"confidence":0.77827889999999999570690079053747467696666717529296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Friendships, intimacy, trust, or isolation?","start":5511560,"end":5513655,"confidence":0.873402299999999964796870699501596391201019287109375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, um, since my children came along, the children I've been a father to, I mean, they've changed my life.","start":5514880,"end":5521340,"confidence":0.6511424999999999574384901279699988663196563720703125},{"sentiment":"NEGATIVE","speaker":"A","text":"Um, you've no idea.","start":5526849,"end":5529749,"confidence":0.4870986999999999955690554998000152409076690673828125},{"sentiment":"NEGATIVE","speaker":"B","text":"Sorry, say that one more time.","start":5530152,"end":5531054,"confidence":0.6012453399999999614777834722190164029598236083984375},{"sentiment":"NEGATIVE","speaker":"A","text":"I mean, talk about being an overprotective father.","start":5531280,"end":5533390,"confidence":0.7717872999999999539255668423720635473728179931640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":5533712,"end":5533970,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEGATIVE","speaker":"A","text":"Oh, you have no idea.","start":5534421,"end":5535335,"confidence":0.60787500000000005417888360170763917267322540283203125},{"sentiment":"NEGATIVE","speaker":"B","text":"I have lots of problems.","start":5535402,"end":5536559,"confidence":0.91081756000000002604366500236210413277149200439453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Idea.","start":5536827,"end":5537112,"confidence":0.63617610000000002212772187704103998839855194091796875},{"sentiment":"POSITIVE","speaker":"A","text":"And my children, my world.","start":5538183,"end":5541267,"confidence":0.56741965000000005314717554938397370278835296630859375},{"sentiment":"NEUTRAL","speaker":"A","text":"I see them on a daily basis.","start":5541493,"end":5542865,"confidence":0.75189289999999997515800487235537730157375335693359375},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, for them, they're all doing well in life.","start":5543414,"end":5546676,"confidence":0.9052905399999999769278247185866348445415496826171875},{"sentiment":"NEUTRAL","speaker":"A","text":"My daughter's a paramedic.","start":5546805,"end":5547771,"confidence":0.811292649999999948562390272854827344417572021484375},{"sentiment":"POSITIVE","speaker":"A","text":"I mean, got 2 grandchildren, 2 on the way next year, and all full-time jobs, all got their own houses, done so well.","start":5548254,"end":5557977,"confidence":0.92031560000000001142694827649393118917942047119140625},{"sentiment":"POSITIVE","speaker":"A","text":"And I, I thank myself for that.","start":5558107,"end":5560040,"confidence":0.9103269000000000499284169563907198607921600341796875},{"sentiment":"NEGATIVE","speaker":"A","text":"Um, of course, my strict regime that I've developed because of my abuse.","start":5560933,"end":5566606,"confidence":0.6884276000000000284018142338027246296405792236328125},{"sentiment":"POSITIVE","speaker":"A","text":"So if anything, it's done some good.","start":5566671,"end":5569627,"confidence":0.86609630000000004113047680220915935933589935302734375},{"sentiment":"NEGATIVE","speaker":"A","text":"It's made me treat my children the way that I should have been treated.","start":5570403,"end":5573750,"confidence":0.63566949999999999842970055397017858922481536865234375},{"sentiment":"NEUTRAL","speaker":"C","text":"Yeah.","start":5575400,"end":5575622,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"C","text":"Be honest with you.","start":5590262,"end":5590914,"confidence":0.7586816499999999852121845833607949316501617431640625},{"sentiment":"NEUTRAL","speaker":"C","text":"I'm still\u2014 I'm working on the system, and every now and then I have to ask Auntie what that means.","start":5590980,"end":5594795,"confidence":0.8733191000000000148162371260696090757846832275390625},{"sentiment":"POSITIVE","speaker":"C","text":"All right, Craig, well, you take care of yourself, and thank you again.","start":5597633,"end":5600311,"confidence":0.89557500000000000994759830064140260219573974609375},{"sentiment":"NEUTRAL","speaker":"C","text":"All right, speak to you soon.","start":5602107,"end":5603074,"confidence":0.641490099999999952018470139591954648494720458984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Bye.","start":5610902,"end":5611032,"confidence":0.51374489999999994882529108508606441318988800048828125},{"sentiment":"POSITIVE","speaker":"B","text":"But since I've become a father to my kids, they've changed my life.","start":5611939,"end":5614336,"confidence":0.55925440000000004037161716041737236082553863525390625},{"sentiment":"NEUTRAL","speaker":"B","text":"Talk about being a A protective father.","start":5614693,"end":5616865,"confidence":0.72536140000000004501856665228842757642269134521484375},{"sentiment":"NEGATIVE","speaker":"B","text":"You have no idea.","start":5616930,"end":5617668,"confidence":0.54936116999999995424985854697297327220439910888671875},{"sentiment":"POSITIVE","speaker":"B","text":"They are my world, the four of them.","start":5617748,"end":5619563,"confidence":0.96380454000000004288750687919673509895801544189453125},{"sentiment":"NEUTRAL","speaker":"B","text":"They all work full-time.","start":5619739,"end":5620799,"confidence":0.64424099999999995258548324272851459681987762451171875},{"sentiment":"NEUTRAL","speaker":"B","text":"They have a house.","start":5620879,"end":5621457,"confidence":0.72576134999999997177155819372273981571197509765625},{"sentiment":"POSITIVE","speaker":"B","text":"I gave myself a strict routine to stick to and I was able to provide myself with this.","start":5621586,"end":5625423,"confidence":0.749087999999999976097342369030229747295379638671875},{"sentiment":"NEUTRAL","speaker":"B","text":"I wanted to treat my children the way I should and wanted to have been treated.","start":5625937,"end":5629438,"confidence":0.58532470000000003107487600573222152888774871826171875},{"sentiment":"POSITIVE","speaker":"B","text":"They are my world.","start":5629775,"end":5630674,"confidence":0.9496472000000000246444642471033148467540740966796875},{"sentiment":"POSITIVE","speaker":"A","text":"Yep, yep.","start":5631380,"end":5632071,"confidence":0.480176749999999985529797186245559714734554290771484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And the next question: how has it affected education, work, confidence, opportunities, finances, housings, or day-to-day stability?","start":5633227,"end":5640196,"confidence":0.75762253999999995546232867127400822937488555908203125},{"sentiment":"NEUTRAL","speaker":"A","text":"My strong will has got me out of the shit in my teenage days.","start":5642065,"end":5647314,"confidence":0.510717450000000017240608940483070909976959228515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, I, I left when I turned 20, um, after I'd done my prison sentence.","start":5649040,"end":5655227,"confidence":0.7702354000000000144865452966769225895404815673828125},{"sentiment":"NEUTRAL","speaker":"A","text":"I left Edinburgh.","start":5655453,"end":5656665,"confidence":0.73699429999999999107984649526770226657390594482421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Hold on, you left Edinburgh?","start":5658456,"end":5666865,"confidence":0.71361499999999999932498440102790482342243194580078125},{"sentiment":"NEUTRAL","speaker":"A","text":"I left Endra.","start":5667602,"end":5668403,"confidence":0.68585470000000003931717174054938368499279022216796875},{"sentiment":"NEGATIVE","speaker":"A","text":"I wanted to prove my family wrong because I was written off, you know.","start":5669124,"end":5673675,"confidence":0.69521195000000002295337253599427640438079833984375},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, I was a nobody.","start":5673756,"end":5674477,"confidence":0.50520609999999999129016714505269192159175872802734375},{"sentiment":"NEGATIVE","speaker":"A","text":"I was going to die.","start":5674557,"end":5674925,"confidence":0.83637930000000004771010253534768708050251007080078125},{"sentiment":"NEGATIVE","speaker":"A","text":"I was going to die crook and all this, you know.","start":5674973,"end":5677153,"confidence":0.6723169700000000137407596412231214344501495361328125},{"sentiment":"NEGATIVE","speaker":"A","text":"I mean, and I just got to the stage when I was 20, I thought, fuck you.","start":5677201,"end":5682041,"confidence":0.884461500000000011567635738174431025981903076171875},{"sentiment":"NEGATIVE","speaker":"A","text":"Excuse my language.","start":5682842,"end":5683787,"confidence":0.55734570000000005496332278198678977787494659423828125},{"sentiment":"POSITIVE","speaker":"B","text":"No, it's okay.","start":5684204,"end":5684829,"confidence":0.5774936999999999986954435371444560587406158447265625},{"sentiment":"NEGATIVE","speaker":"A","text":"I'm not going to be that person that you see I am.","start":5685470,"end":5688643,"confidence":0.48776859999999999661923766325344331562519073486328125},{"sentiment":"NEUTRAL","speaker":"A","text":"And I see, I packed up and I left.","start":5690021,"end":5692200,"confidence":0.69021063999999998639367504438268952071666717529296875},{"sentiment":"NEUTRAL","speaker":"A","text":"I left them with nothing but the clothes on my back.","start":5692441,"end":5695190,"confidence":0.63859220000000005423856919151148758828639984130859375},{"sentiment":"NEGATIVE","speaker":"A","text":"I'm left with no qualifications whatsoever.","start":5704786,"end":5707345,"confidence":0.816517830000000000012505552149377763271331787109375},{"sentiment":"NEUTRAL","speaker":"B","text":"So she put, my strong will has got me out of this shit from my teenage days.","start":5731024,"end":5733624,"confidence":0.5825194000000000205119476959225721657276153564453125},{"sentiment":"NEUTRAL","speaker":"B","text":"When I turned 20 after my prison sentence, I left Edinburgh.","start":5733673,"end":5736899,"confidence":0.81758779999999997567527998398873023688793182373046875},{"sentiment":"NEGATIVE","speaker":"B","text":"I wanted to prove my family wrong.","start":5737284,"end":5738632,"confidence":0.54221474999999996757793496726662851870059967041015625},{"sentiment":"NEGATIVE","speaker":"B","text":"It was like a fuck you.","start":5738889,"end":5739836,"confidence":0.95842079999999996164916638008435256779193878173828125},{"sentiment":"NEGATIVE","speaker":"B","text":"I wasn't going to be the person everyone thought I was going to be.","start":5740189,"end":5742741,"confidence":0.5984397500000000480468997920979745686054229736328125},{"sentiment":"NEUTRAL","speaker":"B","text":"I left with nothing but the clothes on my back.","start":5743142,"end":5744690,"confidence":0.68282940000000003077929022765601985156536102294921875},{"sentiment":"NEGATIVE","speaker":"B","text":"I have no qualifications.","start":5744859,"end":5745435,"confidence":0.76997685000000004595932523443480022251605987548828125},{"sentiment":"NEUTRAL","speaker":"B","text":"And finally, are there triggers, places, smells, authority figures, institutions, or situations that you avoid?","start":5747548,"end":5755307,"confidence":0.58896523999999994547493997743004001677036285400390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Not really, because I've never\u2014 I mean, I've never been near a care situation.","start":5758648,"end":5763949,"confidence":0.51510190000000000143387524076388217508792877197265625},{"sentiment":"POSITIVE","speaker":"A","text":"My children have always had great upbringing, great education, you know what I mean?","start":5764482,"end":5769054,"confidence":0.9339271000000000100271790870465338230133056640625},{"sentiment":"POSITIVE","speaker":"A","text":"I've been such a strict father, but for the right reasons.","start":5769394,"end":5772384,"confidence":0.58233725999999996769673771268571726977825164794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":5772881,"end":5773153,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEGATIVE","speaker":"A","text":"And I've never been in that environment, and I've never had any social\u2014 I mean, I would not allow a social worker near my door.","start":5773859,"end":5780466,"confidence":0.7584569500000000186190618478576652705669403076171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":5781075,"end":5781316,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEGATIVE","speaker":"A","text":"You know, I mean, I have no trust, no faith in that profession.","start":5781396,"end":5785694,"confidence":0.90356975999999999960010654831421561539173126220703125},{"sentiment":"NEGATIVE","speaker":"A","text":"And I actually have a friend whose wife's a social worker, and I will not associate with her in any way, shape, or form.","start":5785870,"end":5791804,"confidence":0.915499150000000039284486774704419076442718505859375},{"sentiment":"NEGATIVE","speaker":"A","text":"And that's wrong.","start":5792702,"end":5793231,"confidence":0.89090239999999998321555949587491340935230255126953125},{"sentiment":"NEGATIVE","speaker":"A","text":"That's wrong for me to do so.","start":5793744,"end":5794931,"confidence":0.93499315000000005060343255536281503736972808837890625},{"sentiment":"NEUTRAL","speaker":"A","text":"And But it's a\u2014 [Speaker:MR RICHARD GARRIE] Sorry.","start":5796294,"end":5799395,"confidence":0.5557056700000000404315869673155248165130615234375},{"sentiment":"NEUTRAL","speaker":"B","text":"[Speaker:SCOUSE] It's okay to apologise.","start":5799395,"end":5800882,"confidence":0.67810559999999997504716020557680167257785797119140625},{"sentiment":"NEGATIVE","speaker":"B","text":"So I just got, um, not really, so I've never\u2014 sorry, not really, as I have never been near a care situation with my kids.","start":5826847,"end":5834314,"confidence":0.64837277000000004267832309778896160423755645751953125},{"sentiment":"POSITIVE","speaker":"B","text":"They've had a great upbringing and education.","start":5834635,"end":5836321,"confidence":0.9091279500000000179937842403887771070003509521484375},{"sentiment":"POSITIVE","speaker":"B","text":"I was a strict parent but for all the right reasons.","start":5836385,"end":5838938,"confidence":0.6813282000000000504513764099101535975933074951171875},{"sentiment":"NEGATIVE","speaker":"B","text":"I do not trust social workers.","start":5839436,"end":5840720,"confidence":0.9628910999999999997811528373858891427516937255859375},{"sentiment":"NEGATIVE","speaker":"B","text":"I will not let them near my doorstep.","start":5840816,"end":5842406,"confidence":0.7003693600000000518690512762987054884433746337890625},{"sentiment":"NEGATIVE","speaker":"B","text":"I have a friend who is a social worker and I will not associate myself with them.","start":5842807,"end":5846372,"confidence":0.92376303999999997973446852483903057873249053955078125},{"sentiment":"NEUTRAL","speaker":"A","text":"So my friend's wife she's a social worker.","start":5846436,"end":5849807,"confidence":0.85021347000000002669395371412974782288074493408203125},{"sentiment":"NEGATIVE","speaker":"A","text":"And I know it's wrong, but it's the whole stigma, the word social worker, you know what I mean?","start":5850193,"end":5857078,"confidence":0.84798779999999995826698295786627568304538726806640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":5857415,"end":5857463,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEGATIVE","speaker":"A","text":"And I've seen the destruction and chaos they've caused in many people's lives.","start":5857511,"end":5861572,"confidence":0.95923393999999995163108224005554802715778350830078125},{"sentiment":"NEGATIVE","speaker":"A","text":"I mean, I've looked at all these child abuse cases and Orkney and things that have happened, and the social workers have been to blame.","start":5861716,"end":5867976,"confidence":0.85277709999999995460484569775871932506561279296875},{"sentiment":"NEGATIVE","speaker":"A","text":"That's by the by, but what they've did to me personally, you know what I mean, Yeah, they can fuck off as far as I'm concerned.","start":5868666,"end":5876548,"confidence":0.8004772700000000185127646545879542827606201171875},{"sentiment":"NEGATIVE","speaker":"A","text":"The whole system is dead and buried and will never be resurrected in my life.","start":5876692,"end":5881879,"confidence":0.972523699999999990950527717359364032745361328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Never.","start":5882296,"end":5882633,"confidence":0.43164802000000002113466734954272396862506866455078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Can you just clarify something for me?","start":5909970,"end":5911534,"confidence":0.80843096999999997098740323053789325058460235595703125},{"sentiment":"NEUTRAL","speaker":"B","text":"You just stated that\u2014 oh, hold on.","start":5912856,"end":5914533,"confidence":0.61161060000000000425046664531691931188106536865234375},{"sentiment":"NEUTRAL","speaker":"B","text":"You said something then about like, um, if it's up to you, like about resurrecting something.","start":5918620,"end":5924478,"confidence":0.916661139999999985406020641676150262355804443359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, in relation to social work and social workers, what was that again?","start":5926560,"end":5930076,"confidence":0.77527639999999997666435547216678969562053680419921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you just repeat it?","start":5930124,"end":5930866,"confidence":0.7163189599999999490620439246413297951221466064453125},{"sentiment":"NEUTRAL","speaker":"A","text":"The only thing that's resurrected now is to speak to you about it.","start":5932243,"end":5934723,"confidence":0.8513058399999999803497985340072773396968841552734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, okay.","start":5934853,"end":5935404,"confidence":0.5817293500000000339156258633011020720005035400390625},{"sentiment":"NEGATIVE","speaker":"A","text":"Sorry, it would, it would be buried, gone.","start":5936765,"end":5939650,"confidence":0.6193138400000000043377212932682596147060394287109375},{"sentiment":"NEGATIVE","speaker":"A","text":"But I mean, you can probably hear from my tone, I'm getting so angry.","start":5941570,"end":5944120,"confidence":0.85523409999999999708819586885510943830013275146484375},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, just thinking about these people and what they've done, you know what I mean?","start":5944509,"end":5949366,"confidence":0.5142421999999999826513885636813938617706298828125},{"sentiment":"NEGATIVE","speaker":"A","text":"So many children have been scarred by this.","start":5951500,"end":5954792,"confidence":0.9616915999999999797864802530966699123382568359375},{"sentiment":"NEGATIVE","speaker":"A","text":"When I say I've lost a friend through this\u2014 yeah, I do apologise.","start":5954872,"end":5960395,"confidence":0.738547150000000041103476178250275552272796630859375},{"sentiment":"NEUTRAL","speaker":"A","text":"My condolences.","start":5960508,"end":5961150,"confidence":0.5363594000000000416861212215735577046871185302734375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, listen, that's years and years ago, but again, it's the life that could have been saved.","start":5961535,"end":5965245,"confidence":0.5159171000000000173457692653755657374858856201171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, of course.","start":5965790,"end":5966481,"confidence":0.5765856499999999495997826670645736157894134521484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Hold on, I'm just finishing up the punctuation and grammar on this and I'll read it back to you just to make sure everything's right.","start":6004804,"end":6012084,"confidence":0.77643114000000001961865336852497421205043792724609375},{"sentiment":"NEGATIVE","speaker":"B","text":"Just because we've gone over like quite a bit of the time period, so like I probably will lose the transcript on this.","start":6012581,"end":6017536,"confidence":0.6115093000000000333926664097816683351993560791015625},{"sentiment":"NEUTRAL","speaker":"B","text":"So I just want to make sure everything is crystal clear.","start":6017601,"end":6019733,"confidence":0.50402959999999996654196365852840244770050048828125},{"sentiment":"NEGATIVE","speaker":"B","text":"So I just put, not really, as I've never been in a care situation with my kids.","start":6020150,"end":6023470,"confidence":0.57592790000000004813074383491766639053821563720703125},{"sentiment":"POSITIVE","speaker":"B","text":"They had a great upbringing and education.","start":6023983,"end":6025539,"confidence":0.92426379999999996872617202825495041906833648681640625},{"sentiment":"POSITIVE","speaker":"B","text":"I was a strict parent, but for all the right reasons.","start":6025587,"end":6027639,"confidence":0.710311059999999994118979884660802781581878662109375},{"sentiment":"NEGATIVE","speaker":"B","text":"I do not trust social workers.","start":6028153,"end":6029294,"confidence":0.9628910999999999997811528373858891427516937255859375},{"sentiment":"NEGATIVE","speaker":"B","text":"I will not let them near my doorstep.","start":6029342,"end":6030803,"confidence":0.7003693600000000518690512762987054884433746337890625},{"sentiment":"NEGATIVE","speaker":"B","text":"I had a friend whose wife is a social worker and I will not associate myself with them.","start":6031189,"end":6034739,"confidence":0.9135644400000000331374394590966403484344482421875},{"sentiment":"NEGATIVE","speaker":"B","text":"I know it's wrong, but it's the whole stigma of the word social worker.","start":6035140,"end":6037967,"confidence":0.89779050000000004683187171394820325076580047607421875},{"sentiment":"NEGATIVE","speaker":"B","text":"I've seen firsthand the effects that they've had on people's lives in regards to what's happened to me and the social workers' involvement.","start":6038417,"end":6044456,"confidence":0.5578914999999999846380660528666339814662933349609375},{"sentiment":"NEGATIVE","speaker":"B","text":"They can all fuck off for as I'm concerned.","start":6044761,"end":6046721,"confidence":0.92365019999999997679651642101816833019256591796875},{"sentiment":"POSITIVE","speaker":"B","text":"The only time it is resurrected in my life is speaking to you today.","start":6047106,"end":6050785,"confidence":0.50608087000000001598465360075351782143115997314453125},{"sentiment":"NEUTRAL","speaker":"B","text":"I have buried this.","start":6051283,"end":6052021,"confidence":0.5157907600000000147844048115075565874576568603515625},{"sentiment":"NEGATIVE","speaker":"B","text":"I'm angry with what has happened.","start":6052102,"end":6053515,"confidence":0.9741428500000000045844217311241663992404937744140625},{"sentiment":"NEUTRAL","speaker":"B","text":"To not only me but every other child.","start":6053612,"end":6055800,"confidence":0.72028879999999995131787500213249586522579193115234375},{"sentiment":"NEGATIVE","speaker":"B","text":"I lost a friend because of this.","start":6056251,"end":6057361,"confidence":0.92253923000000004339682391218957491219043731689453125},{"sentiment":"NEUTRAL","speaker":"B","text":"It was a long time ago, but this is a life that could have been saved.","start":6057474,"end":6060499,"confidence":0.52728529999999995681037034955807030200958251953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yep.","start":6062076,"end":6062141,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"NEUTRAL","speaker":"B","text":"And then finally, in relation to the impact of your life, what impact has this had on your life overall, and what do you think may have been different if it had not happened?","start":6062254,"end":6070635,"confidence":0.8348082999999999476159473488223738968372344970703125},{"sentiment":"NEUTRAL","speaker":"A","text":"What could have been different?","start":6072280,"end":6073113,"confidence":0.8327099700000000215283080251538194715976715087890625},{"sentiment":"POSITIVE","speaker":"A","text":"Well, hopefully nothing could have been different because I love the life I've got now.","start":6074820,"end":6079053,"confidence":0.96135724000000000177834635906037874519824981689453125},{"sentiment":"NEUTRAL","speaker":"A","text":"But I could have left.","start":6082177,"end":6082848,"confidence":0.6892146500000000397534449803060851991176605224609375},{"sentiment":"NEUTRAL","speaker":"A","text":"I could have been deprived of an education, and that's so important.","start":6082897,"end":6090541,"confidence":0.462393459999999978382589915781863965094089508056640625},{"sentiment":"POSITIVE","speaker":"A","text":"But because of my strong will, I mean, I've got a cracking job.","start":6093600,"end":6097295,"confidence":0.89272505000000001995630327655817382037639617919921875},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm in a senior management role now.","start":6097343,"end":6098796,"confidence":0.88055859999999996912123378933756612241268157958984375},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm on 80 grand a year, you know what I mean?","start":6099118,"end":6101991,"confidence":0.71046609999999998930064748492441140115261077880859375},{"sentiment":"POSITIVE","speaker":"A","text":"That's fantastic.","start":6102104,"end":6102814,"confidence":0.97070369999999994714556805774918757379055023193359375},{"sentiment":"NEUTRAL","speaker":"A","text":"I own my house, I've got cracking cars, and I don't want for nothing, and this is not about money, not about money at all.","start":6103139,"end":6110063,"confidence":0.45346140000000001446522901460411958396434783935546875},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":6110402,"end":6110611,"confidence":0.493618669999999981623517442130832932889461517333984375},{"sentiment":"NEUTRAL","speaker":"A","text":"But that's what the care system has done for me.","start":6111659,"end":6113223,"confidence":0.6636784000000000016683543435647152364253997802734375},{"sentiment":"POSITIVE","speaker":"A","text":"That's me that's done that for me, and only me.","start":6113352,"end":6116513,"confidence":0.61516654000000003943426918340264819562435150146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"That was the path I took when I turned 20, when I left Edinburgh, and I've done it mainly to prove my family wrong.","start":6117787,"end":6126333,"confidence":0.58834140000000001435864760424010455608367919921875},{"sentiment":"NEUTRAL","speaker":"B","text":"It's actually astounding how much spite can be such a motivating factor.","start":6135322,"end":6140519,"confidence":0.427028569999999996209538721814169548451900482177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Honestly, you've no idea.","start":6141150,"end":6142608,"confidence":0.528420749999999994628296917653642594814300537109375},{"sentiment":"NEUTRAL","speaker":"A","text":"I just didn't want to become a statistic, to be honest with you.","start":6149136,"end":6151236,"confidence":0.4971977499999999938751216177479363977909088134765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":6151600,"end":6151716,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"POSITIVE","speaker":"B","text":"So I just put, well, hopefully nothing but Nothing could have been different as I love the life I have right now, but I was deprived of an education, which is incredibly important.","start":6157244,"end":6190996,"confidence":0.7388612599999999641653403159580193459987640380859375},{"sentiment":"POSITIVE","speaker":"B","text":"However, because of my strict regime, I have done so well for myself.","start":6191349,"end":6194769,"confidence":0.94669217000000005501902933247038163244724273681640625},{"sentiment":"POSITIVE","speaker":"B","text":"I have a cracking job, nice cars, and a wonderful family.","start":6194866,"end":6197917,"confidence":0.98364039999999997032631426918669603765010833740234375},{"sentiment":"POSITIVE","speaker":"B","text":"This is all due to me, my actions, and my determination.","start":6198254,"end":6201417,"confidence":0.63286849999999994498267597009544260799884796142578125},{"sentiment":"NEUTRAL","speaker":"B","text":"I wanted to prove everyone wrong and prevent it being another statistic.","start":6201850,"end":6205816,"confidence":0.61227125000000004462208380573429167270660400390625},{"sentiment":"POSITIVE","speaker":"B","text":"Yep, spot on.","start":6206443,"end":6208016,"confidence":0.54538034999999995822150822277762927114963531494140625},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm just going to answer some questions now, which is just in relation to, for me, um, Do you know if there's any letters, photographs, reports, inquiry evidence, apologies, decisions, or previous correspondence made to support any evidence and supporting information what you've given today?","start":6210989,"end":6244900,"confidence":0.87565539999999997267110529719502665102481842041015625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, nothing at all.","start":6244950,"end":6246630,"confidence":0.58648480000000002831939127645455300807952880859375},{"sentiment":"POSITIVE","speaker":"A","text":"That's fine.","start":6246630,"end":6247590,"confidence":0.62647339999999995807655750468256883323192596435546875},{"sentiment":"NEUTRAL","speaker":"B","text":"No, nothing.","start":6247590,"end":6249310,"confidence":0.51980579999999998452864247155957855284214019775390625},{"sentiment":"NEUTRAL","speaker":"B","text":"Could any sibling, former resident, relative, friend, or professional provide a supporting statement?","start":6249310,"end":6254320,"confidence":0.909311699999999945021045277826488018035888671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, no, nobody, nobody was here.","start":6255410,"end":6258130,"confidence":0.5510534000000000265373500951682217419147491455078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, nobody was here.","start":6258130,"end":6259630,"confidence":0.5232031999999999793971028339001350104808807373046875},{"sentiment":"NEGATIVE","speaker":"A","text":"And, and I say because it's a taboo subject, you're not exactly going to come out homeless, started donating to your mum, you've been abused, are you?","start":6259630,"end":6264870,"confidence":0.752187970000000039050291888997890055179595947265625},{"sentiment":"NEUTRAL","speaker":"B","text":"No, of course not.","start":6264870,"end":6266490,"confidence":0.474833820000000017547137076689978130161762237548828125},{"sentiment":"NEUTRAL","speaker":"B","text":"So now it's just in relation to previous claims, application, or payments.","start":6266490,"end":6269970,"confidence":0.76515500000000002955857780762016773223876953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Have you previously made any civil claim, um, criminal injuries claim, a redress application, a complaint, police report, increase statement, or claim to any other scheme about this abuse?","start":6269970,"end":6281610,"confidence":0.58826190000000000424051904701627790927886962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"What you said, you're the first person I've talked about it in 40-odd years, so you're very privileged, I'll tell you.","start":6281610,"end":6286970,"confidence":0.50839489999999998293134240157087333500385284423828125},{"sentiment":"NEUTRAL","speaker":"B","text":"Oh yeah, very much.","start":6287450,"end":6288430,"confidence":0.61115766000000004698478051068377681076526641845703125},{"sentiment":"POSITIVE","speaker":"B","text":"I do feel very much So you've actually done such a fantastic job, if I'm being honest with you, Richard.","start":6288430,"end":6292964,"confidence":0.95634779999999997013304664505994878709316253662109375},{"sentiment":"POSITIVE","speaker":"B","text":"Like, this is something more obviously is a very distressing and traumatic thing to speak about, but you've been able to conduct yourself very eloquently and also express yourself and give such detailed description that, like, I know this might sound a bit crazy, but like, I'm actually looking forward to drafting this statement up because you've just provided so much information.","start":6293092,"end":6315161,"confidence":0.48948318000000001770644075804739259183406829833984375},{"sentiment":"POSITIVE","speaker":"B","text":"It's just going to be easy.","start":6315226,"end":6316139,"confidence":0.7934229999999999893844915277441032230854034423828125},{"sentiment":"POSITIVE","speaker":"B","text":"I'm going to be able to fly through this.","start":6316187,"end":6317886,"confidence":0.77578469999999999373585524153895676136016845703125},{"sentiment":"POSITIVE","speaker":"B","text":"So again, I am glad that you've been able to finally speak about this and be a little bit open.","start":6318720,"end":6326414,"confidence":0.94270324999999999260325012073735706508159637451171875},{"sentiment":"NEUTRAL","speaker":"B","text":"And obviously, as you stated, we're here to try and get you the recognition and also the acknowledgement and apology, what you do deserve.","start":6326624,"end":6334236,"confidence":0.4955769500000000160611079991213046014308929443359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Obviously, I know you stated that you haven't got any interest in relation to the money, but from what I can tell you now, that looking from our system and looking at provisional value of obviously your records, the statement what you've given today, you're estimated at a level 5.","start":6334609,"end":6354760,"confidence":0.67800830000000000818971557237091474235057830810546875},{"sentiment":"NEUTRAL","speaker":"B","text":"So that's anywhere between \u00a380,000 to \u00a3100,000.","start":6354760,"end":6358210,"confidence":0.87994369999999999532036554228398017585277557373046875},{"sentiment":"NEUTRAL","speaker":"B","text":"But that's obviously\u2014 I can't say for right now that that's a guaranteed figure.","start":6358540,"end":6363450,"confidence":0.57638350000000004857980684391804970800876617431640625},{"sentiment":"NEUTRAL","speaker":"B","text":"But that is something what we believe that this level is going to be at.","start":6364900,"end":6369810,"confidence":0.85165400000000002211919536421191878616809844970703125},{"sentiment":"NEUTRAL","speaker":"B","text":"But it will all be down to the Scottish Redress Panel.","start":6370040,"end":6372540,"confidence":0.8397957700000000524909182786359451711177825927734375},{"sentiment":"NEUTRAL","speaker":"A","text":"In relation to that anyway?","start":6372570,"end":6374190,"confidence":0.84657590000000004781810503118322230875492095947265625},{"sentiment":"NEGATIVE","speaker":"A","text":"It doesn't excite me.","start":6374190,"end":6375750,"confidence":0.96864229999999995612824932322837412357330322265625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, of course not.","start":6375750,"end":6377900,"confidence":0.474833820000000017547137076689978130161762237548828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Maybe 40 years ago it might have, you know what I mean?","start":6378070,"end":6379960,"confidence":0.81546010000000002104769691868568770587444305419921875},{"sentiment":"NEGATIVE","speaker":"A","text":"But now I don't give a shit, really.","start":6380010,"end":6383180,"confidence":0.75789779999999995485637782621779479086399078369140625},{"sentiment":"NEUTRAL","speaker":"A","text":"I think what\u2014 you've no idea how this has made me feel now, just be talking to you.","start":6383690,"end":6388930,"confidence":0.5810104000000000379344555767602287232875823974609375},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm not going to go run and speak to my wife when I go back home, but I think through time I might.","start":6389050,"end":6394480,"confidence":0.71571810000000002371933760514366440474987030029296875},{"sentiment":"NEUTRAL","speaker":"B","text":"I might do that.","start":6394530,"end":6396770,"confidence":0.767580029999999968737256494932807981967926025390625},{"sentiment":"NEUTRAL","speaker":"B","text":"I think it's one of those, I think now, like, not only for this for you isn't mainly to get anything back is in form of a compensation.","start":6396770,"end":6404516,"confidence":0.7248121499999999883812051848508417606353759765625},{"sentiment":"POSITIVE","speaker":"B","text":"I feel as though this is perfect for you in regards to your closure.","start":6404950,"end":6408691,"confidence":0.94557849999999998846789139861357398331165313720703125},{"sentiment":"POSITIVE","speaker":"B","text":"I feel like now that you've been able to take a detailed account of what happened and to\u2014 obviously it's a bit easier speaking to me today because you can't put a name to my face.","start":6409124,"end":6420203,"confidence":0.5029190999999999522884763791807927191257476806640625},{"sentiment":"NEGATIVE","speaker":"B","text":"No, sorry, you can't put a face to my name.","start":6420363,"end":6422226,"confidence":0.6974424999999999652544602213311009109020233154296875},{"sentiment":"NEUTRAL","speaker":"B","text":"So yeah, it's one of those where like you probably would feel a bit more comfortable to speaking about it and being able to talk.","start":6422354,"end":6429560,"confidence":0.62593310000000002002451537919114343822002410888671875},{"sentiment":"POSITIVE","speaker":"B","text":"And obviously, as I said, I'm very grateful for you to be able to do that, not only just for obviously my job and being able to do this for you, but also I'm thankful that you've done it for not for yourself really, because I feel as though this would be the start of something for you where you'd be able to\u2014 Well, a bit interesting.","start":6429560,"end":6446530,"confidence":0.95537780000000005475868647408788092434406280517578125},{"sentiment":"NEGATIVE","speaker":"A","text":"I mean, to be honest with you, I don't think anybody's ever going to be alive that's caused any of this, and I don't think any repercussions is ever going to happen to these guys.","start":6447040,"end":6456600,"confidence":0.91766519999999995871320379592361859977245330810546875},{"sentiment":"NEUTRAL","speaker":"A","text":"And I've accepted that, you know what I mean.","start":6457043,"end":6458537,"confidence":0.68732570000000003940243686884059570729732513427734375},{"sentiment":"POSITIVE","speaker":"A","text":"But I think what makes me happy is that the government has realised there's been a problem.","start":6460160,"end":6465077,"confidence":0.84144633999999995932483898286591283977031707763671875},{"sentiment":"NEUTRAL","speaker":"A","text":"[Speaker] Of course.","start":6465077,"end":6465960,"confidence":0.826923199999999969378450259682722389698028564453125},{"sentiment":"NEUTRAL","speaker":"A","text":"[Speaker] A bit late, but I mean, hopefully now the kids that are going on my journey, you know what I mean, that's what it is, it's been my journey, they'll get the care that they need and thrive, you know what I mean, that I never got.","start":6465960,"end":6480329,"confidence":0.52688164000000003994728103862144052982330322265625},{"sentiment":"NEUTRAL","speaker":"A","text":"And that matters.","start":6481705,"end":6482462,"confidence":0.6415802999999999922664528639870695769786834716796875},{"sentiment":"POSITIVE","speaker":"B","text":"Believe me, that matters.","start":6482730,"end":6484190,"confidence":0.7692963999999999913370629656128585338592529296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Of course.","start":6484190,"end":6484690,"confidence":0.5551795999999999953189444568124599754810333251953125},{"sentiment":"POSITIVE","speaker":"B","text":"And you've done an absolute fantastic job in raising your family as well, especially considering everything what you've been through.","start":6484690,"end":6490140,"confidence":0.9579243699999999694938423999701626598834991455078125},{"sentiment":"POSITIVE","speaker":"B","text":"Obviously, something you should be very, very proud of what you've managed to do.","start":6490230,"end":6493940,"confidence":0.92372054000000003437520490479073487222194671630859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":6494330,"end":6494470,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"POSITIVE","speaker":"A","text":"I suppose if anything, I can thank for what happened to me for that.","start":6494470,"end":6497470,"confidence":0.76478195000000004366569328340119682252407073974609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":6497470,"end":6498570,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"In a perverse kind of way.","start":6498570,"end":6500220,"confidence":0.60225399999999995603872093852260150015354156494140625},{"sentiment":"POSITIVE","speaker":"B","text":"Well, really, it's more of thanking yourself that you was able to have that mental fortitude to be able to tell yourself that you've got a plan I'm going to stick with it and I'm going to show everyone that obviously you deserve better.","start":6500610,"end":6512721,"confidence":0.74613640000000003293934014436672441661357879638671875},{"sentiment":"POSITIVE","speaker":"B","text":"And you did get better, then that was all from your own doing.","start":6513266,"end":6517086,"confidence":0.768944559999999999178044163272716104984283447265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Like, you became\u2014 obviously, um, without, um, sounding a bit too much like\u2014 at the end of the day, um, you, you are older than me, but you became your own, your own man essentially at that time.","start":6517214,"end":6527484,"confidence":0.77518165000000005537827973967068828642368316650390625},{"sentiment":"NEUTRAL","speaker":"B","text":"No guidance, nothing at all.","start":6527629,"end":6529602,"confidence":0.50486050000000004533973196885199286043643951416015625},{"sentiment":"NEGATIVE","speaker":"B","text":"And a lot of people within this Scottish region has not been able to do that.","start":6529795,"end":6534834,"confidence":0.61199455999999996524962853072793222963809967041015625},{"sentiment":"NEUTRAL","speaker":"B","text":"And I can is that right?","start":6534914,"end":6535990,"confidence":0.62727089999999996461355067367549054324626922607421875},{"sentiment":"NEUTRAL","speaker":"B","text":"I can imagine.","start":6536720,"end":6537860,"confidence":0.6247310999999999836518327356316149234771728515625},{"sentiment":"NEGATIVE","speaker":"B","text":"Yeah, it could have gone a lot worse.","start":6538140,"end":6540080,"confidence":0.91753790000000001736424337650532834231853485107421875},{"sentiment":"POSITIVE","speaker":"B","text":"You've probably got one of the best outcomes I've ever seen so far coming from this.","start":6540080,"end":6546160,"confidence":0.98033340000000002145696953448350541293621063232421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":6546180,"end":6546860,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"POSITIVE","speaker":"B","text":"Which in a little way, obviously, you probably may feel a little bit lucky from the outcome.","start":6546860,"end":6551740,"confidence":0.64805889999999999329105548895313404500484466552734375},{"sentiment":"POSITIVE","speaker":"A","text":"I do, I do, yeah, I do.","start":6551740,"end":6554640,"confidence":0.5134012999999999493638824787922203540802001953125},{"sentiment":"NEUTRAL","speaker":"A","text":"And as I say, if I had done education at school and I'd done mainstream school, I don't know where I would be.","start":6555060,"end":6560180,"confidence":0.56575036000000000768750396673567593097686767578125},{"sentiment":"NEUTRAL","speaker":"A","text":"I'd probably be still in Edinburgh.","start":6560180,"end":6561260,"confidence":0.81930689999999994910240275203250348567962646484375},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know.","start":6561300,"end":6562420,"confidence":0.56667310000000004066578185302205383777618408203125},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know.","start":6562420,"end":6562940,"confidence":0.56667310000000004066578185302205383777618408203125},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't even want to think what happened then, you know.","start":6563480,"end":6566100,"confidence":0.86988969999999998794493194509414024651050567626953125},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, it didn't happen, and what did happen I've had to deal with, and again, I've done a bloody good job of it.","start":6566100,"end":6572310,"confidence":0.448070259999999997990727251817588694393634796142578125},{"sentiment":"NEUTRAL","speaker":"B","text":"I know I have.","start":6572540,"end":6573630,"confidence":0.6445688000000000528189048054628074169158935546875},{"sentiment":"POSITIVE","speaker":"B","text":"You've done a fantastic job, I must admit, honestly.","start":6573840,"end":6576000,"confidence":0.96251929999999996656612211154424585402011871337890625},{"sentiment":"POSITIVE","speaker":"B","text":"Thank you.","start":6576000,"end":6577080,"confidence":0.8529649999999999732125388618442229926586151123046875},{"sentiment":"NEUTRAL","speaker":"B","text":"So we're literally just near the last few questions now, yeah, and we should be able to fly through.","start":6577080,"end":6582210,"confidence":0.50521724999999995109334349763230420649051666259765625},{"sentiment":"NEUTRAL","speaker":"B","text":"But just in relation to that past question, what I asked, did you receive any payment, apology, settlement, or decision, or any signed waivers waiver or discharge, and do you have any copies?","start":6582500,"end":6591918,"confidence":0.86534440000000001358415602226159535348415374755859375},{"sentiment":"NEUTRAL","speaker":"B","text":"Nope, nothing at all.","start":6592373,"end":6593333,"confidence":0.601318360000000051712731874431483447551727294921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Nothing.","start":6593577,"end":6594000,"confidence":0.51820666000000004114411922273575328290462493896484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Nope.","start":6594309,"end":6594455,"confidence":0.48655769999999998187689698170288465917110443115234375},{"sentiment":"NEUTRAL","speaker":"B","text":"So now it's just for the reason for applying.","start":6594959,"end":6596228,"confidence":0.78425204999999997834692067044670693576335906982421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Why are you applying to the Scottish Readjust Scheme, and what would you like to come from telling your storey today?","start":6597520,"end":6602058,"confidence":0.8927581300000000386063447876949794590473175048828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Education.","start":6604696,"end":6605248,"confidence":0.66585850000000001980282604563399218022823333740234375},{"sentiment":"NEUTRAL","speaker":"A","text":"But I think, I think that's out there already.","start":6606173,"end":6607552,"confidence":0.78827020000000003197015985278994776308536529541015625},{"sentiment":"NEUTRAL","speaker":"A","text":"I think that's why they've created this scheme.","start":6607617,"end":6609354,"confidence":0.6193030999999999952621010379516519606113433837890625},{"sentiment":"NEGATIVE","speaker":"A","text":"I think whoever reads this, I don't think they'll be shocked by it because they'll have read a lot worse.","start":6611384,"end":6615664,"confidence":0.84905980000000003116156221949495375156402587890625},{"sentiment":"NEUTRAL","speaker":"A","text":"But now is the time to do it.","start":6618235,"end":6620983,"confidence":0.52062920000000001419238060407224111258983612060546875},{"sentiment":"NEUTRAL","speaker":"A","text":"You just\u2014 I just say nobody can be punished for this, but it's just the time, you know what I mean?","start":6621112,"end":6629694,"confidence":0.515949369999999962743686410249210894107818603515625},{"sentiment":"NEGATIVE","speaker":"A","text":"If you had spoke to me 2 years ago, I would have told you piss off, absolutely no chance, you know what I mean?","start":6630289,"end":6634186,"confidence":0.80290680000000003158078243359341286122798919677734375},{"sentiment":"NEUTRAL","speaker":"A","text":"But the time in my life now, I'm nearly 60, you know what I mean?","start":6634397,"end":6637441,"confidence":0.73562545000000001405027205692022107541561126708984375},{"sentiment":"POSITIVE","speaker":"A","text":"And I feel now I should, and it's just time.","start":6637636,"end":6641328,"confidence":0.642967300000000019366552805877290666103363037109375},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, the time is right.","start":6641430,"end":6642656,"confidence":0.6884616599999999753123347545624710619449615478515625},{"sentiment":"POSITIVE","speaker":"A","text":"It really is right to do that.","start":6643221,"end":6644609,"confidence":0.62619579999999996910986510556540451943874359130859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, and it should be.","start":6644980,"end":6645706,"confidence":0.6405442999999999553750740233226679265499114990234375},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, I should be shouting it from the roof.","start":6645803,"end":6647772,"confidence":0.58685905000000004871907322012702934443950653076171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":6648385,"end":6648579,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"In a strange kind of way, you know what I mean?","start":6648885,"end":6651641,"confidence":0.6982161000000000061760374592267908155918121337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"But\u2014 The next question would be, what would an acknowledgement mean to you, Richard?","start":6651886,"end":6696130,"confidence":0.892361460000000050740709411911666393280029296875},{"sentiment":"NEGATIVE","speaker":"A","text":"I think now it'd be pretty much meaningless, to be honest with you.","start":6697543,"end":6702055,"confidence":0.66925069999999997616413338619167916476726531982421875},{"sentiment":"NEUTRAL","speaker":"A","text":"It's like the horse is bolted, you know what I mean, after the steel door's been left open.","start":6702135,"end":6705636,"confidence":0.56504900000000002346922656215610913932323455810546875},{"sentiment":"NEGATIVE","speaker":"A","text":"It's happened because none of the people\u2014 again, none of the people involved will ever have a repercussion of what they've done.","start":6706149,"end":6715029,"confidence":0.676378900000000005121592039358802139759063720703125},{"sentiment":"NEGATIVE","speaker":"A","text":"So they can stand on the highest hill in the world and shout, \"I'm sorry, Richard.\" I just laugh at them, you know what I mean?","start":6718339,"end":6725296,"confidence":0.444407759999999985023322324195760302245616912841796875},{"sentiment":"NEGATIVE","speaker":"A","text":"Because it's somebody apologising that hasn't been through that, that hasn't, I'm presuming, you know what I mean, they're just reading my storey.","start":6729172,"end":6736432,"confidence":0.5160622599999999948749973555095493793487548828125},{"sentiment":"NEUTRAL","speaker":"A","text":"And that's what it is, it's my life they're reading.","start":6737239,"end":6739302,"confidence":0.58948860000000002923314923464204184710979461669921875},{"sentiment":"NEUTRAL","speaker":"A","text":"So I think it'd be kind of, I don't think they should apologise on behalf of somebody else.","start":6740058,"end":6745915,"confidence":0.62365097000000002669395371412974782288074493408203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Else, but somebody has to take ownership from it.","start":6746205,"end":6748081,"confidence":0.7733746999999999705011077821836806833744049072265625},{"sentiment":"NEUTRAL","speaker":"B","text":"I understand that.","start":6748391,"end":6749223,"confidence":0.64772739999999995319512891001068055629730224609375},{"sentiment":"NEGATIVE","speaker":"B","text":"But it is meaningless now.","start":6779016,"end":6779946,"confidence":0.732938050000000007599965101690031588077545166015625},{"sentiment":"NEGATIVE","speaker":"B","text":"It is meaningless now, to be honest with you.","start":6780299,"end":6782176,"confidence":0.58221069999999996991135731150279752910137176513671875},{"sentiment":"NEGATIVE","speaker":"B","text":"It's happened now, and none of the people who were responsible will ever be accountable.","start":6782224,"end":6786139,"confidence":0.91425089999999997747437419093330390751361846923828125},{"sentiment":"NEUTRAL","speaker":"B","text":"You can stand on the highest hill and shout, sorry Richard, I would just laugh at that.","start":6786572,"end":6789604,"confidence":0.5075372000000000216601847569108940660953521728515625},{"sentiment":"NEUTRAL","speaker":"B","text":"I would understand that.","start":6790085,"end":6790823,"confidence":0.6973135999999999778964365759748034179210662841796875},{"sentiment":"NEGATIVE","speaker":"B","text":"I understand that someone has to take ownership, but those responsible will never face the consequences.","start":6791048,"end":6795283,"confidence":0.71474559999999998094466491238563321530818939208984375},{"sentiment":"NEGATIVE","speaker":"A","text":"Yep, yeah, it's too late.","start":6795861,"end":6797481,"confidence":0.49537379999999997526316519724787212908267974853515625},{"sentiment":"NEGATIVE","speaker":"A","text":"It's far too late to be doing this, something that happened all these years ago.","start":6797658,"end":6800807,"confidence":0.8562486000000000263554511548136360943317413330078125},{"sentiment":"NEUTRAL","speaker":"B","text":"And finally, is there anything else you want Rejoice Scotland to understand about what happened or the harm that you have lived with?","start":6810896,"end":6816728,"confidence":0.496785819999999989082795082140364684164524078369140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Again, I revert back to the previous question.","start":6818754,"end":6820597,"confidence":0.8630912299999999870436795390560291707515716552734375},{"sentiment":"NEUTRAL","speaker":"A","text":"What are they going to do with it?","start":6821102,"end":6822195,"confidence":0.84683900000000000840572056404198519885540008544921875},{"sentiment":"NEGATIVE","speaker":"A","text":"Ken, are they going to say, oh, we're so sorry?","start":6823340,"end":6824840,"confidence":0.5793730999999999742300360594526864588260650634765625},{"sentiment":"NEGATIVE","speaker":"A","text":"Hear it again, it's just bollocks as far as I'm concerned, you know.","start":6824880,"end":6828720,"confidence":0.8568635000000000001563194018672220408916473388671875},{"sentiment":"NEGATIVE","speaker":"A","text":"I mean, somebody who's in their 30s and their 40s trying to deal with something that happened 30 years ago, it's\u2014 they're doing it as a job.","start":6828720,"end":6835340,"confidence":0.495446439999999987957579605790670029819011688232421875},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, Ken, they, they don't care.","start":6836060,"end":6838660,"confidence":0.5102710999999999774701109345187433063983917236328125},{"sentiment":"NEUTRAL","speaker":"A","text":"They'll go to bed tonight and they'll sleep no problem.","start":6838660,"end":6840860,"confidence":0.4984031300000000275218781098374165594577789306640625},{"sentiment":"NEUTRAL","speaker":"A","text":"What happened to me, they, you know, I mean, it's just a job to them, that's all it is.","start":6840960,"end":6845080,"confidence":0.66491895999999994781859413706115446984767913818359375},{"sentiment":"NEGATIVE","speaker":"A","text":"They've not experienced what I've went through, and for them to try and\u2014 and then for them to try and do something about that now, well As I say, it's too late.","start":6845080,"end":6852867,"confidence":0.5502702999999999899927161095547489821910858154296875},{"sentiment":"NEGATIVE","speaker":"A","text":"Far too late.","start":6853509,"end":6854101,"confidence":0.6724143000000000203186800717958249151706695556640625},{"sentiment":"NEGATIVE","speaker":"A","text":"And again, I think that's just a bit of resentment on my behalf there.","start":6855962,"end":6858577,"confidence":0.785060300000000044207126848050393164157867431640625},{"sentiment":"NEUTRAL","speaker":"B","text":"[Speaker] Yeah.","start":6858577,"end":6859288,"confidence":0.79770070000000004029061528854072093963623046875},{"sentiment":"NEUTRAL","speaker":"B","text":"So again, I refer back to the previous question.","start":6888980,"end":6891125,"confidence":0.8636443000000000314031467496533878147602081298828125},{"sentiment":"NEUTRAL","speaker":"B","text":"What can you do about it?","start":6891190,"end":6892029,"confidence":0.79031664000000001468748678234987892210483551025390625},{"sentiment":"NEGATIVE","speaker":"B","text":"You can say sorry, but it means nothing.","start":6892142,"end":6894271,"confidence":0.7887214000000000169166014529764652252197265625},{"sentiment":"NEGATIVE","speaker":"B","text":"A load of bollocks for them to now only start trying to do something about it.","start":6894416,"end":6898256,"confidence":0.886681559999999979737594912876375019550323486328125},{"sentiment":"NEGATIVE","speaker":"B","text":"It's too late.","start":6898369,"end":6899095,"confidence":0.67313933000000003570306716937921009957790374755859375},{"sentiment":"NEGATIVE","speaker":"B","text":"Again, this may just be, just be my resentment on behalf of the care system.","start":6899433,"end":6904379,"confidence":0.7778205000000000257642795986612327396869659423828125},{"sentiment":"NEGATIVE","speaker":"B","text":"Those that are meant to care have failed.","start":6911735,"end":6913641,"confidence":0.75871020000000000127471366795361973345279693603515625},{"sentiment":"NEUTRAL","speaker":"B","text":"I just added that.","start":6921299,"end":6924599,"confidence":0.76594364999999997589696931754588149487972259521484375},{"sentiment":"NEUTRAL","speaker":"B","text":"So finally, Richard, it's just a closing\u2014 well, a closing and welfare cheque.","start":6925469,"end":6928619,"confidence":0.74590707000000000537198729944066144526004791259765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Is there anything important that we have not covered our wording that you wanted to handle correctly?","start":6929040,"end":6933041,"confidence":0.52449369999999995162198729303781874477863311767578125},{"sentiment":"POSITIVE","speaker":"A","text":"No, no, you've been absolutely fantastic.","start":6933836,"end":6936058,"confidence":0.895974339999999980221900841570459306240081787109375},{"sentiment":"POSITIVE","speaker":"B","text":"You've delivered this like absolutely fantastic.","start":6936204,"end":6938215,"confidence":0.9597900999999999793743654663558118045330047607421875},{"sentiment":"NEUTRAL","speaker":"B","text":"How are you feeling after discussing this, and do you feel safe to end the call?","start":6949490,"end":6952362,"confidence":0.8719302399999999675372919227811507880687713623046875},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, yeah, no, no, I'm not\u2014 I feel good actually.","start":6953362,"end":6956169,"confidence":0.91243320000000005531859414986683987081050872802734375},{"sentiment":"POSITIVE","speaker":"A","text":"I feel good.","start":6956542,"end":6956878,"confidence":0.9670381999999999589334720440092496573925018310546875},{"sentiment":"NEUTRAL","speaker":"A","text":"I feel, and yeah, it's your job, I feel you've listened and you've extracted the right information.","start":6957359,"end":6962582,"confidence":0.63340589999999996617674469234771095216274261474609375},{"sentiment":"NEUTRAL","speaker":"A","text":"You know what I mean?","start":6963576,"end":6963880,"confidence":0.67174845999999999168750264288973994553089141845703125},{"sentiment":"NEUTRAL","speaker":"A","text":"You're not a robot.","start":6964217,"end":6965066,"confidence":0.6254865499999999745028844699845649302005767822265625},{"sentiment":"POSITIVE","speaker":"A","text":"You're, yeah, yeah, I feel you've got compassion behind you.","start":6965354,"end":6969104,"confidence":0.61255610000000004777831463798065669834613800048828125},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, it's made this whole process far easier.","start":6969985,"end":6972389,"confidence":0.91578689999999995929869101018994115293025970458984375},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, we're here to try and get the best possible outcome for you.","start":6973190,"end":6976539,"confidence":0.7899621999999999477637402378604747354984283447265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, yeah.","start":6976635,"end":6977324,"confidence":0.493536470000000004887397153652273118495941162109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Obviously most of the time, um, you're not alone being the one who, but with saying like the money means nothing like a lot of people feel the same.","start":6977452,"end":6986318,"confidence":0.5788413999999999504098013858310878276824951171875},{"sentiment":"NEUTRAL","speaker":"B","text":"And it is, yeah, it is more obviously the acknowledgement and the more of the panel admitting fault and taking accountability more than anything.","start":6986495,"end":6996758,"confidence":0.72838630000000004205418235869728960096836090087890625},{"sentiment":"NEUTRAL","speaker":"A","text":"I think they've done that already by creating this system.","start":6997433,"end":7000645,"confidence":0.652994749999999957168483888381160795688629150390625},{"sentiment":"NEGATIVE","speaker":"A","text":"They know there's been problems, you know what I mean?","start":7001529,"end":7003697,"confidence":0.555908300000000021867663235752843320369720458984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":7004083,"end":7004581,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEGATIVE","speaker":"A","text":"But to the extent I don't think they do, and I don't think they ever will know.","start":7004661,"end":7007504,"confidence":0.52182454000000000338133077093516476452350616455078125},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't think you'll speak to half the people involved to be honest with you.","start":7007937,"end":7010870,"confidence":0.62608980000000002963389533761073835194110870361328125},{"sentiment":"NEGATIVE","speaker":"A","text":"A lot of them have been dead by now, so you have no idea the true extent.","start":7011350,"end":7015690,"confidence":0.6323301999999999534196604145108722150325775146484375},{"sentiment":"NEGATIVE","speaker":"A","text":"This is just a statistics exercise for them, that's all this is.","start":7015690,"end":7019000,"confidence":0.48044629999999999281357077052234672009944915771484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, and we're gonna\u2014 when it comes in next year, there's also going to be the Church of England scheme, so really, yeah, so it's going to be even much.","start":7019310,"end":7027720,"confidence":0.595827340000000038600092011620290577411651611328125},{"sentiment":"NEGATIVE","speaker":"B","text":"And with the Scotland one, obviously the storeys that have been detailed to us so far, obviously quite traumatic, I imagine, just not only for the people to have experienced it, but just even ourselves, just to hear anything.","start":7028330,"end":7043460,"confidence":0.8335521999999999653852000847109593451023101806640625},{"sentiment":"NEGATIVE","speaker":"B","text":"It is a shocking thing.","start":7043560,"end":7044560,"confidence":0.74410986999999995106236383435316383838653564453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":7045260,"end":7045940,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"With the individually assessed Scottish redress applications, you get that, you get \u00a3100,000 because obviously, because they understand the severity of what's going on.","start":7045940,"end":7054620,"confidence":0.58586543999999995957495002585346810519695281982421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":7054620,"end":7055400,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"With the Church of England scheme, it's \u00a3600,000.","start":7055400,"end":7059600,"confidence":0.86017980000000004991989044356159865856170654296875},{"sentiment":"NEUTRAL","speaker":"B","text":"So it shows you.","start":7059600,"end":7061420,"confidence":0.66265110000000004841780310016474686563014984130859375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, exactly.","start":7061420,"end":7062260,"confidence":0.5121255000000000112692077891551889479160308837890625},{"sentiment":"NEGATIVE","speaker":"B","text":"It shows you how severe basically that's going to be.","start":7062260,"end":7064476,"confidence":0.82572959999999995250874462726642377674579620361328125},{"sentiment":"NEUTRAL","speaker":"B","text":"So obviously that's something more.","start":7065300,"end":7067048,"confidence":0.65449619999999997244088945080875419080257415771484375},{"sentiment":"NEGATIVE","speaker":"B","text":"At the end of the day, the role, what we're doing here, it's the job satisfaction obviously outweighs the storeys that we hear because what we know is that we're obviously doing a job to try and make, trying to give closure to a part of your life, which obviously is very troubling.","start":7069150,"end":7086429,"confidence":0.69153070000000005368434585761860944330692291259765625},{"sentiment":"NEUTRAL","speaker":"B","text":"And obviously if we're able to get you any compensation in relation to that, Brilliant.","start":7087350,"end":7091400,"confidence":0.578241400000000016490275811520405113697052001953125},{"sentiment":"NEUTRAL","speaker":"B","text":"But obviously, yeah, it's just a bonus on top of it.","start":7091400,"end":7095200,"confidence":0.571794750000000018275159163749776780605316162109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, more than anything, what we found is that the people who we're speaking to, they'd rather obviously know for sure that they're going to get this form of acknowledgement and to know that someone's being held accountable for it.","start":7095200,"end":7107500,"confidence":0.661204759999999946984416965278796851634979248046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, yeah.","start":7107500,"end":7108500,"confidence":0.493536470000000004887397153652273118495941162109375},{"sentiment":"NEUTRAL","speaker":"B","text":"And so is there someone you can contact for support, or would you like any support service details?","start":7108500,"end":7112800,"confidence":0.87231873999999998137155898803030140697956085205078125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I've got\u2014 I'm gonna meet a couple of colleagues now down at the bar.","start":7112800,"end":7115000,"confidence":0.83379996000000000666574351271265186369419097900390625},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm gonna have a gin and tonic.","start":7115000,"end":7115980,"confidence":0.59626199999999995871036162498057819902896881103515625},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm gonna go Chinese tonight.","start":7116200,"end":7117550,"confidence":0.5225921000000000038454572859336622059345245361328125},{"sentiment":"POSITIVE","speaker":"A","text":"I'm over in Ireland on business, so yeah, I'm absolutely fine.","start":7117550,"end":7120950,"confidence":0.87760925000000000739674987926264293491840362548828125},{"sentiment":"NEGATIVE","speaker":"A","text":"But certainly I'll probably not sleep much tonight either, but again, that's just standard for me.","start":7120950,"end":7125760,"confidence":0.589257499999999989626076057902537286281585693359375},{"sentiment":"NEUTRAL","speaker":"A","text":"And but all told, no, I'm not gonna jump off the windowsill.","start":7126330,"end":7129450,"confidence":0.57945999999999997509547711160848848521709442138671875},{"sentiment":"POSITIVE","speaker":"A","text":"And for my kids later on\u2014 and actually one of my kids is here, he's one of my colleagues\u2014 so no, it's just I'm fine, absolutely fine.","start":7129450,"end":7136830,"confidence":0.872820499999999999118927007657475769519805908203125},{"sentiment":"POSITIVE","speaker":"B","text":"No problem.","start":7136830,"end":7137690,"confidence":0.6486826999999999454615817739977501332759857177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"What are you gonna have for the Chinese?","start":7137690,"end":7138540,"confidence":0.8276461999999999985533349899924360215663909912109375},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know yet, I've never been to a Chinese in Ireland, so see what I and see what the crack is like.","start":7139190,"end":7144909,"confidence":0.6789454999999999795790017742547206580638885498046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, yeah, there you go.","start":7145071,"end":7146451,"confidence":0.56665193999999996510297251006704755127429962158203125},{"sentiment":"POSITIVE","speaker":"B","text":"Well, I hope they have a lovely evening.","start":7147149,"end":7148561,"confidence":0.96541149999999997799449147350969724357128143310546875},{"sentiment":"NEUTRAL","speaker":"B","text":"But this is just the final question now, Richard.","start":7148626,"end":7151058,"confidence":0.81684789999999996013002601102925837039947509765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Has the next steps been explained to you?","start":7151365,"end":7153064,"confidence":0.8824305999999999539085138167138211429119110107421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Not really, no, to be honest with you, no.","start":7154536,"end":7156137,"confidence":0.65346070000000000543849409950780682265758514404296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay, I will, um, what I'm going to do is I'm now going to explain the next step to you.","start":7156639,"end":7160856,"confidence":0.879389760000000020312427295721136033535003662109375},{"sentiment":"NEUTRAL","speaker":"B","text":"So I'm just going to answer that as yes.","start":7161227,"end":7163420,"confidence":0.70423716000000002868119963750359602272510528564453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, so what will happen now is that I'm going to go away and I'm going to obviously draught your witness statement.","start":7163823,"end":7170621,"confidence":0.70007527000000002725954573179478757083415985107421875},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm going to make it detailed, going to detail it within your first-person narrative.","start":7170686,"end":7177589,"confidence":0.73830329999999999568416342299315147101879119873046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yep.","start":7178167,"end":7178328,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Because obviously this is your witness statement.","start":7178713,"end":7180383,"confidence":0.58388680000000003911253543265047483146190643310546875},{"sentiment":"NEUTRAL","speaker":"B","text":"I am then going to go through and I'm going to corroborate what you've said within this witness statement today, and I'm going to match it with the GP records, what we've collected.","start":7181138,"end":7188491,"confidence":0.89259105999999999170313458307646214962005615234375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yep.","start":7188668,"end":7188780,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm going to match it with your childcare records, what we've collected, that being from Edinburgh City Council.","start":7188844,"end":7193709,"confidence":0.8882529999999999592574795315158553421497344970703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Council, and also from the institution care setting called CMAB Care and Education.","start":7193790,"end":7199354,"confidence":0.90896969999999999156869989747065119445323944091796875},{"sentiment":"NEUTRAL","speaker":"B","text":"And following that, I will then make a bundle which will provide an exhibit sheet.","start":7200140,"end":7204631,"confidence":0.90888919999999995269490682403557002544403076171875},{"sentiment":"NEUTRAL","speaker":"B","text":"It will provide an exhibit bundle of all relevant records which obviously corroborate what you've said today.","start":7204968,"end":7209939,"confidence":0.588527739999999965903043630532920360565185546875},{"sentiment":"NEUTRAL","speaker":"B","text":"And once that has been drafted and been completed, it is going to be sent to you directly at the email address what we have on file, which is richard@ adampervs.com.","start":7210645,"end":7221084,"confidence":0.88690100000000005042721795689431019127368927001953125},{"sentiment":"NEUTRAL","speaker":"B","text":"That's correct.","start":7221228,"end":7221853,"confidence":0.50892539999999997224477965573896653950214385986328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, and so that'll be sent to over to you to have a look at, um, and for you to sign.","start":7222286,"end":7226821,"confidence":0.8960385299999999997311306287883780896663665771484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And you sign and obviously just state that the information in the witness statement detailed is, um, correct, um, and the best of your ability.","start":7227237,"end":7235026,"confidence":0.67258435000000005299369831845979206264019012451171875},{"sentiment":"NEUTRAL","speaker":"B","text":"And once you've sent that back to us, we'll be then in a position where we'll have a WhatsApp meeting with you.","start":7235811,"end":7242477,"confidence":0.89649146999999995699681676342152059078216552734375},{"sentiment":"NEGATIVE","speaker":"B","text":"The meeting won't be with me, unfortunately.","start":7243423,"end":7245249,"confidence":0.8331235599999999852371956876595504581928253173828125},{"sentiment":"NEUTRAL","speaker":"B","text":"Currently, right?","start":7245330,"end":7246356,"confidence":0.8390696600000000504593344885506667196750640869140625},{"sentiment":"NEUTRAL","speaker":"B","text":"It will be with our claims operations manager, which is Jay Taylor, and also it will be with the head solicitor here at MMA Legal.","start":7246420,"end":7255148,"confidence":0.95132815999999997824687625325168482959270477294921875},{"sentiment":"NEUTRAL","speaker":"B","text":"And it is not a long phone call whatsoever.","start":7255774,"end":7257796,"confidence":0.66167056999999995792194340538117103278636932373046875},{"sentiment":"NEUTRAL","speaker":"B","text":"All you'll need is a form of ID, be it passport or driving licence.","start":7258261,"end":7263154,"confidence":0.8726508600000000281937673207721672952175140380859375},{"sentiment":"NEUTRAL","speaker":"B","text":"Just put the camera in front of your face like you're taking a selfie, show obviously the ID, and then on the call, the head solicitor will state if this is acceptable and if he's happy with that.","start":7264277,"end":7277157,"confidence":0.83314670000000001781614855644875206053256988525390625},{"sentiment":"NEUTRAL","speaker":"B","text":"Once you've then verified, we will then submit your application to the Scottish Redress Panel.","start":7277670,"end":7282032,"confidence":0.9144058999999999937102757030515931546688079833984375},{"sentiment":"NEUTRAL","speaker":"B","text":"At the moment, we are unsure of the time period, what it's going to take for them to respond.","start":7282497,"end":7287788,"confidence":0.617094339999999963453092277632094919681549072265625},{"sentiment":"NEUTRAL","speaker":"B","text":"We are currently under the impression that is anywhere between 8 to 12 weeks.","start":7288189,"end":7292150,"confidence":0.8913759999999999461550714840996079146862030029296875},{"sentiment":"NEUTRAL","speaker":"B","text":"So hopefully, if that's quick\u2014 I wasn't expecting that answer.","start":7293144,"end":7296688,"confidence":0.56096833999999995423735299482359550893306732177734375},{"sentiment":"NEUTRAL","speaker":"B","text":"I know.","start":7297073,"end":7297345,"confidence":0.51317215000000004909708195555140264332294464111328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":7297634,"end":7298035,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"POSITIVE","speaker":"B","text":"Hopefully are going to come through quickly.","start":7298131,"end":7300022,"confidence":0.868785499999999988318677424103952944278717041015625},{"sentiment":"NEUTRAL","speaker":"B","text":"And I do have a lot of, um, witness statements this week, just so you are aware.","start":7300439,"end":7305407,"confidence":0.88821125000000000770938868299708701670169830322265625},{"sentiment":"NEUTRAL","speaker":"B","text":"And I've also got, um, witness statements in the back what I'm still drafting as well.","start":7305887,"end":7310198,"confidence":0.91921679999999994503667721801321022212505340576171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Sure.","start":7310470,"end":7310791,"confidence":0.47534682999999999797324790051789022982120513916015625},{"sentiment":"POSITIVE","speaker":"B","text":"But from what you've given me today, like, and everything what you've done on this call, like I said, you've been absolutely fantastic, Richard.","start":7310935,"end":7316704,"confidence":0.96855820000000003577866891646408475935459136962890625},{"sentiment":"NEGATIVE","speaker":"B","text":"Like, you've, you've not, um, got disgruntled or anything like that when I've needed to, like, interrupt you, which obviously is a bit of a awkward situation for us both.","start":7316816,"end":7325480,"confidence":0.52091250000000000053290705182007513940334320068359375},{"sentiment":"NEUTRAL","speaker":"B","text":"It's not something I would want to put myself in position of interrupting you, but it's essentially just for the fluidity of the witness statement for when I go to type it up.","start":7325480,"end":7334900,"confidence":0.67860156000000004805627895621000789105892181396484375},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, so hopefully I'll be able to get this done within maybe like an hour, an hour and a half, right?","start":7335020,"end":7339760,"confidence":0.87689559999999999728714783486793749034404754638671875},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay, and then we'll go from there.","start":7339760,"end":7342200,"confidence":0.76969224000000002749999339357600547373294830322265625},{"sentiment":"POSITIVE","speaker":"B","text":"I'm hoping that I might be able to get this done for you at the end of this week on Friday.","start":7342200,"end":7345460,"confidence":0.84428259999999999418918150695390067994594573974609375},{"sentiment":"NEUTRAL","speaker":"B","text":"If not, um, I'll definitely have it sent over to you by the end of next Friday.","start":7345820,"end":7349330,"confidence":0.65581389999999994966373151328298263251781463623046875},{"sentiment":"POSITIVE","speaker":"A","text":"Okay, that's absolutely Absolutely fine, mate.","start":7349480,"end":7350522,"confidence":0.88054920000000003188489472449873574078083038330078125},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, no problem at all.","start":7350779,"end":7351584,"confidence":0.71075739999999998364188513733097352087497711181640625},{"sentiment":"POSITIVE","speaker":"B","text":"No problem.","start":7352002,"end":7352437,"confidence":0.6486826999999999454615817739977501332759857177734375},{"sentiment":"POSITIVE","speaker":"B","text":"Well, thank you very much again for obviously sharing your storey with me today.","start":7352485,"end":7355140,"confidence":0.98528139999999997389323880270239897072315216064453125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, listen, not a problem.","start":7355237,"end":7356267,"confidence":0.6857585999999999959442220642813481390476226806640625},{"sentiment":"POSITIVE","speaker":"A","text":"Incredible.","start":7356347,"end":7356878,"confidence":0.74185204999999998509707666016765870153903961181640625},{"sentiment":"POSITIVE","speaker":"A","text":"Good to speak to you, and I'll catch up with you soon.","start":7356991,"end":7359083,"confidence":0.95775989999999999735535993750090710818767547607421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":7359340,"end":7359517,"confidence":0.58435179999999997679793750648968853056430816650390625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, of course.","start":7359565,"end":7360129,"confidence":0.5765856499999999495997826670645736157894134521484375},{"sentiment":"POSITIVE","speaker":"A","text":"Have a lovely evening.","start":7360257,"end":7360853,"confidence":0.9812140499999999487812374354689382016658782958984375},{"sentiment":"NEUTRAL","text":"Bye.","start":7361255,"end":7361384,"confidence":0.513744949999999978018649926525540649890899658203125,"speaker":null},{"sentiment":"NEUTRAL","text":"Yeah, you too.","start":7361480,"end":7361915,"confidence":0.69201933999999998281538182709482498466968536376953125,"speaker":null},{"sentiment":"NEUTRAL","text":"Bye-bye.","start":7361979,"end":7362269,"confidence":0.5542135999999999729226374256541021168231964111328125,"speaker":null}], `error` = ?, `synapse_transcripts`.`updated_at` = 2026-08-18 18:18:27 where `recording_id` = 4211) {"exception":"[object] (Illuminate\\Database\\QueryException(code: 22001): SQLSTATE[22001]: String data, right truncated: 1406 Data too long for column 'raw_transcript' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_ha, SQL: update `synapse_transcripts` set `status` = completed, `raw_transcript` = [A 00:00]: Hi there.
[B 00:01]: Hi Richard, it's James here from ML Legal. How are you? How are you doing?
[A 00:05]: I'm okay, yeah, okay.
[B 00:07]: I do have to pass data protection purposes again just before we continue with the statement. Could you please just confirm for me your date of birth, please, Richard?
[A 00:15]: 18th of March, 1960.
[B 00:17]: Fantastic. And then just your postal address, please.
[A 00:20]: Yep, Tango X44 Kingfisher Grove, Gallowshields, Tango Delta 1-2-2-Pet Hotel.
[B 00:24]: Fantastic. And just let you know again, calls are recorded for training and monitoring purposes.
[A 00:29]: Yep.
[B 00:30]: And so now we are going to go into your second care setting. Again, this is all the exact same 12 questions. And so if you could kindly confirm for me the second care setting's institution name, location, the approximate dates, and your age, and who placed you there.
[A 00:46]: That was the Edinburgh Assessment Centre, and location was Howdenhall Drive, and that's at Liberton in Edinburgh. And I was about 14 when maybe 14 and a half, 15, and I was placed there by the Children's Panel in Edinburgh. That I remember very clearly.
[B 01:42]: Also, um, can you remember how long he was there for?
[A 01:46]: 3 weeks.
[B 02:02]: What type of care setting was this?
[A 02:04]: It was a closed environment. It was a secure unit.
[B 02:25]: So the next question is going to be in relation to what your ordinary, ordinary daily life was like there. First, what we're going to do is we're going to go through what the accommodation was like. So could you kindly just confirm for me what the accommodation setting was like?
[A 02:39]: It was like a cell. It's our locked room. There's two of these in the room, but I can remember.
[B 02:56]: Was there a window?
[A 02:58]: No, no.
[B 03:01]: And did you have access to a toilet?
[A 03:04]: I think I must have. I think I must have, because certainly over there, neither. Same instances as in the past.
[B 03:22]: What was the cleanliness like of these cells?
[A 03:26]: Um, just standard, just a room. Um, I can't remember it being overly dirty.
[B 03:44]: Was you provided clothing when you was at the assessment centre?
[A 03:48]: Not initially, no. Um, we got a grant from the social services, but that was probably a couple of weeks in.
[B 04:05]: He was given a grant by the social services. Was this direct?
[A 04:09]: I was given clothes.
[B 04:10]: Oh, sorry.
[A 04:11]: Yeah, yeah, I imagine it's a care grant or whatever it is.
[C 04:19]: Yeah.
[B 04:19]: And how long into being there was this provided to you?
[A 04:23]: A good couple of weeks anyway.
[B 04:34]: So did you only have like one set of clothes?
[A 04:36]: One set? Well, I think in the end they would give me somebody else's clothes out of the top of that bank of clothing, but I always remember I looked right out of place because it was just— it wasn't me. I was taken from the hearing straight there, so there's no pass and go.
[B 05:28]: What was the routine? What was the daily routine like there?
[A 05:32]: You were, you were up here in the morning and the doors, you had to stand behind your door, wait until it was opened. Yeah, you have to march, but literally march to the breakfast.
[B 05:52]: And was this in like a hall?
[A 05:54]: Yeah, yeah, yeah.
[B 06:02]: And what would follow breakfast?
[A 06:04]: You would get breakfast and you would go up, and I remember you go back up to— back up to your room. Yeah, um, and then you would try— I think I probably had a bath or a shower or something. I really can't remember. I certainly was not as bad as previous.
[B 06:22]: Um, so when you were saying when you was able to have the bath and shower, um, was it something where you was able to have your own privacy?
[A 06:31]: Oh no, no, no, no, no, no, no.
[B 06:33]: All right, so would you just be able to briefly describe what it was like when you was taking a shower?
[A 06:37]: Well, it's just— I mean, showers were all open. And you were standing next to somebody. There was no privacy, no privacy whatsoever.
[B 06:55]: I'm sorry to seem like this is prying or anything like that, but was it ever a member of staff present when you were showering and stuff?
[A 07:03]: Yeah, yeah, because you were watched 24/7. There, it was constant. You couldn't be left alone unless, unless you're in your room locked in.
[B 07:21]: What was contact like with your family? Would you ever refuse or deny contact?
[A 07:29]: I've never seen them for 3 weeks. Was not allowed to see them.
[B 07:33]: He wasn't allowed to see him?
[A 07:34]: Nope. No family contact for 3 weeks.
[B 07:36]: Did you have a request to try and contact your family?
[A 07:39]: Um, yeah, yeah, I wanted my mum. Yeah, yeah. And there was once that they did come up, but, um, only because they wanted— the assessment said, what, just me to see a psychologist? And he had turned up.
[B 07:52]: Okay, one moment for a second.
[A 07:54]: Sure.
[B 08:12]: Can you remember the child psychologist's name? No, that's fine, don't worry.
[A 08:20]: Yeah, I was not in a good way. Um, to say the least.
[B 08:31]: Can you remember what the outcome was from you being seen by the child psychologist?
[A 08:36]: No, it was never discussed with me. No, I was never privy to that information.
[B 08:44]: So I just put the outcome of which was never discussed with me.
[A 08:46]: Yeah, none of this was discussed with me in any way, shape, or form. And I was put in there so I couldn't abscond.
[B 09:15]: So now I'm just gonna go into the next question. How did the other children genuinely treat you?
[A 09:22]: Because I was in Edinburgh, it genuinely wasn't as bad, but there was still a tier system, as in hierarchy. Obviously I was still quite young, and there was children there up to 16.
[B 09:57]: The children there that were 16?
[A 09:59]: Yeah, there's older children. Yeah, yeah, I should put the other children.
[B 10:08]: Okay, there were a tier system hierarchy. I was still quite young. There were children there that were 16.
[A 10:15]: Yeah, they were, they were the, like, say, the kingpins, you know what I mean?
[B 10:23]: So to speak.
[A 10:24]: Yeah.
[B 10:27]: How did they, how did the staff genuinely treat you?
[A 10:34]: Like, uh, you're only the one he cared for, put it that way. You were there, they were there to do a job. You know what I mean? They were turning up to do the job, but there was no one-to-one. You were just there. I mean, it was just a routine.
[B 11:08]: So the staff didn't care for you, they were only there to do a job. There was no one-to-one, you were just there. There was no routine. And was there any form of rules, punishments, isolation, or unsafe arrangements that was enforced by the staff?
[A 11:21]: Yeah, they had a single cell that would put you in and strip you.
[B 11:26]: Oh, sorry, a single cell which they'd strip you?
[A 11:28]: They'd strip you, and it had peepholes, and all the kids— they'd make the kids bang on the door when they're— because you wouldn't be— you'd be allowed out for breakfast.
[B 11:35]: Hold on one second. Sorry about this, Richard.
[A 11:38]: Okay.
[B 12:05]: I just saw about this, correct? They had a single cell which they would strip you in. There was peepholes, there was peepholes in the cell in which the other children would look through to mock you and bang on the door, correct?
[A 12:17]: Yeah. And you would, you would have been there for the duration of your punishment.
[B 12:27]: You've been there for the duration of the punishment?
[A 12:29]: Yes, it was 3 days. You've been there for 3 days, 3 days, 3 days, maybe 4 days, and you would be stripped naked and you would obviously bring your food in, but there's no, there's no, um, nothing at all to do. No books, no nothing.
[B 13:18]: So as you put, the punishment would last up to 3 or 4 days. You would be naked, not provided any books or stimulant. They would only provide you with food.
[A 13:25]: Yep, correct. They did have a potty in the corner, you pissing the pot legs.
[B 13:42]: If you ever used the, uh, the pot, was it ever changed if you, if you requested for it to be changed?
[A 13:49]: No, no, you once Once a day you would be let out to empty your piss pot, um, and that's it, you're back in again. You didn't even have— I know even in prison, like, you get exercise. There's never any, nothing like that. Yeah.
[B 14:16]: So again, um, it is going to be, um Identifying what you'd now consider abuse that you suffered whilst she was at the assessment centre. And so in relation to neglect, that would be any inadequate or withholding of food, clothing, warmth, hygiene, supervision, safety, medical care, education, or emotional support, unsafe confinement, failure to protect from bullying, violence, sexual harm, or other children or unsafe adults. Looking back, would you say that you was a victim of neglect whilst she was at the assessment centre?
[A 14:48]: Yeah, 100%. Predominantly psychological.
[B 15:10]: Looking back at your time when you was at the assessment centre, is there anything what you'd now consider as physical abuse?
[A 15:19]: You were given a punch here and there, yeah. If you step— if you stepped out of line, if you want to go to put in a cell, you were given a punch or a slap.
[B 15:38]: Can you recall where they'd hit you? Was it in the face?
[A 15:43]: Genitals. Give you a kick or a punch in the genitals. Never anywhere that could be seen. Never.
[B 15:58]: Looking back at your time, would you say that there's anything what you would now consider as emotional abuse?
[A 16:04]: Oh yeah, yeah.
[B 16:07]: And then again, for looking back at your time at the assessment centre, is there anything what you'd now consider as sexual abuse?
[A 16:14]: No, no, no, no problem.
[B 16:17]: So I'm going to ask the following questions again in relation to all three levels of abuse that you suffered while you was at the assessment centre. So in relation to the neglect, Richard, could you please confirm who was involved or responsible?
[A 16:33]: The system. The system is the system, yeah, clear and simple. There is only one answer, yeah, yeah, it's the system. Edinburgh Council. Or in our children's panel allowed this to happen by putting the children in here.
[B 17:01]: Can you think of any specific— sorry, can you remember any names or any specific roles, descriptions of the staff?
[A 17:12]: One springs to mind, and his name is Ronnie Motherwell.
[B 17:17]: Ronnie Motherwell? Yes. And would you say, um, Ronnie Motherwell was responsible for any of the abuse that you suffered when you was there? Could you specifically highlight which levels of abuse? Which type of abuse?
[A 17:35]: He would punch you. He would kick you if you were gonna get— yeah, I mean, it's— yeah, just an odd dig. It was not to the extent as Lendrick Muir, but there was— you're always alert, you know. I mean, you knew what was coming if you stood out of line.
[B 17:51]: Yeah. And again, in relation to who was responsible, um, for the physical abuse, um, who would you say was involved or responsible for that? Staff. Yeah. Do you remember any specific names?
[A 18:25]: Well, Ronnie Motherwell was one. Um, not really. He always starts— he always sprung to mind. Um, he was a Scouse, like, yeah, in the highest order.
[B 18:53]: And again, in relation to the emotional abuse, um, are you able to confirm who was involved or responsible?
[A 19:00]: Well, everybody dealt with my care package, to be fair.
[B 19:04]: Everyone dealt with your care package?
[A 19:06]: Everybody dealt with my care package, yeah, because I mean, I go to an assessment centre— sorry, I go to a children's panel, and there was no dialogue with myself. I went there because I kept absconding from Landryk Muir, and the next thing I know, I walked— I was shackled and put into a social worker's car. Taken from my parents, no explanation, no nothing.
[B 19:34]: You were shackled, did you say?
[A 19:36]: Handcuffs, eye cuffs, yeah, yeah, cuffs, so I couldn't abscond, I couldn't run away, because if I got to that door, I would have, trust me.
[B 19:46]: Yeah, so you was putting cuffs on, then putting cuffs and taken to the car, then straight to the assessment centre, straight there.
[A 19:54]: Yeah, there's no passing go, there's no goodbye to parents, nothing. I always remember the children's panel had a button under the table, and I knew— obviously I knew exactly what was going to happen. The button was pressed, you could hear it. Yeah, indicate them to lock the doors down the stairs.
[B 20:30]: And was this the door downstairs? You mean in the entrance of the building?
[A 20:34]: Correct. Yes, yeah, they sealed it so I couldn't get out.
[C 20:50]: Hi, this is Craig. Hi Craig, it's Leah calling from Eleanor Legal. Is now still a good time to conduct your witness statement?
[B 21:01]: So now we're just going to go through each level of the abuse, if you're able to provide one clear example of what happened, where and when did it occur, what was happening before the abuse took place, during, and afterwards. So we'll start first with the neglect. Could you please provide me with one clear example of what happened, Richard?
[A 21:23]: Yeah, well, neglect to me was being put in a room for 3 days, potentially, or longer or shorter, and on average 3 days with no clothing, no stimulation, no light.
[C 21:43]: Kind of your final chance to say what you need to say.
[A 21:48]: And what abuse did you want?
[C 21:50]: I mean, you got a drink or something nearby?
[A 21:56]: Okay, people can understand. You mean you're ripped from your family, put into this surrounding without any chat, dialogue, anything?
[C 22:07]: Some questions could be quite upsetting because to give concerning home and care in the same past. Just take your right-hand side now. And before we do start, have you previously made any civil claim, criminal injuries claim, retrafications complaint, police report, inquiry statement, or claim to another team about any assistance you received? And have you ever received any payment, apology, settlement, or decision Do you recall what happened after this?
[A 22:46]: What respect?
[B 22:47]: So once you was obviously let out of the room, all right, just go back into mainstream then.
[A 22:54]: Yeah, you get your collection of clothes, you get your clothes back, and you just go back into your room. But I was put in there for 3 days because I refused to eat for 4 days.
[B 23:14]: You refused to eat for 4 days?
[C 23:18]: Yep.
[B 23:27]: So now this will be in relation to the emotional abuse. Are you able to provide a clear example of what happened, where and when did it occur, what happened before, during, and afterwards?
[A 23:40]: I mean, I'm sounding like a stuck record here, but the motion— the emotional abuse started when I was in that children's panel, you know what I mean? There was never any questions as to why I absconded from Lendrickmuir. And obviously I could have told somebody, and what I was just labelled as this delinquent, and then the best thing was just to lock me up, and that emotionally screwed me up big time.
[B 24:40]: It's just to go back a little bit, and if ever you do feel like obviously that you're repeating yourself I do apologise, obviously, for the repetitive questions. If the question— if the answer is the same, don't worry about giving a repetitive answer. It's still okay to do so. Okay, no problem. And finally, the final example, if you'd be able to give one clear example of what happened in relation to the physical abuse, where and when did it occur, and what happened?
[A 25:11]: It wasn't as bad as previous establishments. But I mean, we were teenagers, and if you anything out of line, then you would get a dig, you got punched. So it would happen, might happen on a daily basis, it might happen every 3 days, just when I got a bit cocky or rebelled, you know what I mean, you're put back into line.
[B 25:44]: So you said you'd receive a dig?
[A 25:47]: A dig or a punch? Yeah, a dig, as in a dig in the ribs, or yeah, punching genitals or kicking genitals.
[B 26:11]: And again, can you recall anything what was happening, what would happen after this, after being in receipt of a punch?
[A 26:19]: You would just go on about your daily routine, whatever that may be, the norm. It was just accepted.
[B 26:35]: When you say it was accepted, was this by members of staff?
[A 26:39]: Not by me. It was— I just accepted it because I was— it was, it was the right thing to do in my head. I mean, I had been out of hand or I'd done whatever I'd done, and I mean, and that was your— I mean, obviously there's consequences in life, and that to me is a consequence. At the time, when you're a teenager, you just don't know any better. Okay.
[B 27:25]: So now the relating 5 questions are going to be very repetitive, but it's just going to be in relation to the neglect, emotional, physical abuse. How often did the neglect happen? Over what period? And did it ever change or become worse?
[A 27:38]: Well, you were neglected from the minute you were in there. Really, I mean, from day 1 to day 21, you were neglected. Looking back, you know, I mean, I mean, you wouldn't treat an animal the way that we were treated as children. This is a big thing. We were children, okay? And it's horrendous.
[C 28:16]: Say she had been there since the 2nd of August 1968 and that Crosslet is the only home that she has known. You remained at Crosslet during your early childhood, but Crosslet was under quarryers but it was not classed as a quarryer's home. So it's— does that make sense?
[B 28:33]: And again, the same question but this time in relation to the emotional abuse, Richard. How often did this happen, over what period, and did it ever change or become worse? Worse.
[A 28:42]: My emotions were— I mean, I couldn't focus, I couldn't think, and I was just robotic. I mean, I was in the system, so your emotions didn't come into anything back then.
[C 29:07]: Was 1973. You've been there from the age of 5, and it looks like you were there for about a year.
[B 29:14]: I couldn't think. I was robotic. I was just in the system. My emotions never came into question back then.
[A 29:20]: No, no, obviously I'm fucked up. That's, again, that's the way I felt at the time.
[C 29:25]: That's just—
[A 29:27]: my head was just done.
[C 29:33]: '88 until '81. I've got a 6-month family placement.
[B 29:43]: And again, it might seem a bit repeated, but in relation to the physical abuse, how often did this happen? Over what period? And did it ever change or become worse?
[A 29:53]: It didn't come any worse because there was cameras and they couldn't really make it any worse as such. It happened periodically. It could happen once a day, it could happen once every 3 days.
[B 30:15]: So it could be once a day or once every—
[A 30:18]: yeah, it was really— I mean, that was their form of punishment when we were out of line.
[C 30:27]: And do you understand the purpose of the statement? And do you agree that it can be used for your Scottish redress application alongside any supporting evidence? Amazing. So I'm gonna ask some questions about your personal background and your entry into care, but I know that that would be a bit difficult for you.
[B 30:47]: We're now on to the next question. Again, it'll be asked again, um, 3 times, just in relation to the abuse of which you've suffered. So I do apologise if it becomes a bit tedious or repetitive. So in relation to the neglect, what immediate effects did you experience?
[A 31:05]: Immediate? Worthless. Yeah, all my self-respect.
[B 31:16]: As in you like lost all your self-respect?
[A 31:18]: Yeah, a lot. I mean, whatever respect I did have for myself, it was gone. I absolutely despised my family because of this.
[C 31:26]: Do you know anything about why you were put into care?
[A 31:36]: Yeah, just life. And just, I, I just hated life.
[B 31:44]: That's perfectly fine, Richard. And we're now going to go into relation to the emotional, emotional abuse. What immediate effects did you experience? Was there any fear, shame? Sleep problems, bedwetting, running away, behaviour, or school changes?
[A 31:58]: I couldn't run away because we were obviously locked in. Um, what else? Emotional.
[B 32:09]: Um, just take your time. It's best to try and maybe think of it as like, how do you remember how it made you feel?
[A 32:19]: Oh gosh. Worthless, just like I was a nobody. I just felt, and I was existing but not living, you know what I mean?
[B 32:32]: Yeah.
[A 32:34]: I just felt that there was— I mean, I had a name, but that was all I had. I was a nobody, and I was treated like a nobody. I was treated like a problem child.
[B 33:00]: Yeah, so I just couldn't run away as I was locked in. I felt worthless, like I was a nobody. I was not living, I was just existing. I felt like all I had was my name. I was treated as a problem child.
[A 33:11]: Yep.
[B 33:12]: No problem. And then again, and this is just in relation to the physical abuse which you suffered, what immediate effects did you experience from the physical abuse?
[A 33:23]: To be honest with you, James, I've become numb. I've come numb to it, and it just— it became part of life. I was— I just accepted it. Yeah, you couldn't do anything else but— you're locked in, you couldn't do nothing, you couldn't run to speak to your mum. I mean, you had nobody to turn to.
[C 34:01]: When you were there, was that in a house or was it in like a—
[B 34:04]: The final— oh, sorry. So there's only 3 more questions in relation to this care setting. Did anyone witness, know about it, or experience something similar?
[A 34:14]: I mean, everybody knew what was going on there. Everybody knew it, like.
[B 34:21]: Can you remember any names?
[A 34:22]: No, I was only there for a short period of time, only 3 weeks, as I say. I can't remember.
[B 34:27]: That's perfectly fine.
[A 34:32]: I mean, as I see it, it was just— it was life, it was normal.
[C 34:38]: Um, can you remember anything about your daily life there? So what was the actual college itself like?
[A 34:43]: And I think it was normal for the staff just to, to do it, and it was just accepted.
[C 34:58]: Okay, what about any of the food? Can you remember what any of the food was like? Okay. And did you do schoolwork?
[B 35:12]: So, but everyone knew, everybody knew what was going on there. I can't remember the names as I was only there for 3 weeks. It was life to me at this point. I was led to, I was led to believe that this was that it was normal behaviour, that it was also normal for the staff to do it, like it was accepted.
[A 35:27]: Yeah, it's just been— if you've done something wrong, you get punished. And yeah, a kick or a punch was a punishment, and that's just become the norm. Yeah.
[C 35:35]: What about hygiene-wise? Did you get any toiletries, you know, shower gel, shampoo, toothpaste?
[A 35:41]: Was that provided?
[B 35:49]: Did you ever tell anyone or try to get help?
[A 35:52]: No, I had nobody I could tell because everybody that I knew was in the system.
[C 35:58]: And what about clothes? Were you given any fresh clothing?
[A 36:03]: I mean, who would believe us as children? We were never believed, never.
[B 36:22]: And then Robert, finally, what was different at this placement compared with the others?
[A 36:29]: You couldn't go. I couldn't escape. I had to accept what was coming or what I was getting.
[C 36:48]: Yeah, absolutely.
[B 36:53]: So now that concludes, um, your second care setting, um, being at the assessment centre. Um, I know, again, apologise for the, uh, tediousness of the questions, but We'll be going through the final set of 12 questions again, this time in relation to your final care setting. So Richard, could you kindly just confirm the institutional name, the location, approximate date and age, and who placed you there?
[A 37:22]: It was St Catherine's. It was adjacent to the assessment centre in Edinburgh, Howden Hall. Liberton. I was placed in there by the Children's Panel after my 3-week initial assessment period was over. I was roughly 14, 15, probably near the 15 mark.
[C 37:48]: Okay, are you okay? Yeah, take your time.
[B 38:03]: Yeah, so St. Catharine's units adjacent to the assessment centre, Howden Hall, Liverpool. I was placed in there by the Children's Panel once my 3-week assessment was over. How old did you say you were at the time?
[A 38:14]: 15. 14 and a half, 15.
[B 38:23]: And the next question, um, what type of setting was it and how long were you there?
[A 38:27]: It was an open setting, an open children's home. Uh, I was there just under a year, I believe. So just over a year, just under a year, and I'm sure it's just under a year.
[B 38:50]: No problem, no problem. So now, um, again, we're just going to go through a brief description of what your ordinary day life was like at St. Catherine's unit. So as the same with the previous, we'll start off with the accommodation. Could you kindly just confirm what the accommodation was like?
[A 39:08]: It was a bedroom, um, well, dorm with 5 boys in it.
[B 39:15]: Yeah, had 5 bays.
[A 39:17]: Yeah.
[B 39:18]: And was there any windows?
[A 39:20]: Yes, there was a window. Yeah, yeah.
[B 39:25]: So there's windows to allow natural light. Was there ever a toilet in this, um, in your dorm?
[A 39:32]: No, no, not at all.
[B 39:46]: What was the overall hygiene like of the dorms?
[A 39:50]: It was better, definitely better. There was more women involved in the care there.
[B 40:05]: Yeah, and can you remember what your daily routine was like?
[A 40:10]: Um, it was pretty systematic. Again, you would get up, um, you would go down, down for breakfast. Yeah, um, no, I think you just go after breakfast, you would go then most of the time I was a day pupil at my high school, so I would be travelling in the bus to the high school.
[C 40:43]: Hold on one moment.
[B 40:52]: You take a day bus to the, to the high school?
[A 40:55]: Yeah, yeah, not, not, not initially, but once, once you were there for a while, I was getting the day bus. But initially It would be that they had some, like, say, a classroom environment, but again, there was never any lessons being taught. I mean, we're all different ages, and you know what I mean, so they couldn't categorise us like that. It was just impossible to do so.
[C 41:27]: Are you okay? Yeah.
[B 41:36]: So I've got so far, um, the bedroom slash door had 5 bars. There was, uh, there were windows to allow natural light. There was no open toilet in the dorms. The overall hygiene was better. There were more women involved in the care there. My routine was systematic again: get up, down for breakfast. Most of the time I was a day pupil at my high school. I would take a day bus to the high school. Not initially, it would be a classroom environment in the unit. There was no education though. With the mixed ages and abilities, this was impossible to categorise.
[C 42:08]: Yep.
[B 42:08]: Can you remember what the overall food was like? Did you have 3 meals a day? Was there any choice?
[A 42:14]: No choice, no. It was take it or leave it. Yeah. And then there's breakfast, pretty standard breakfast, which was usually porridge, I think it was at the time. Um, yeah, um, it's just standard. There was no choice. You just— it was there. If you ate it, you ate it. If you didn't eat it, then you went hungry.
[B 42:43]: Was you ever provided clothing when you was there?
[A 42:46]: With other— what, sorry?
[B 42:47]: Was you ever provided clothing?
[A 42:49]: Yes, because I had to attend school, so yes, I was.
[B 43:01]: And with the clothing, what was provided, would you say it was adequate and clean?
[A 43:06]: Um, it's adequate, I suppose. Yeah, I mean, it couldn't really be to the extent of his previous establishments because you're in the public domain. Yeah.
[B 43:32]: And do you remember what your access to contacting your family was like? Would you ever refuse to access?
[A 43:44]: As time went on there, I actually had weekend access home.
[B 43:53]: Was this ever threatened to be taken away from you?
[A 43:55]: Oh yeah, constantly. If you misbehave, it'll be taken away from you. Oh yeah. Okay, buddy.
[C 44:08]: Yeah, I'm just making sure that you knew.
[B 44:20]: So how did the staff— how did the other children generally treat you here?
[A 44:26]: Okay, because I was one of the older ones now.
[B 44:35]: Yeah, and how did the staff genuinely treat you?
[A 44:41]: If you followed orders, okay. If not, again, you get the dig, you get the punch. You would get— I mean, many times I was dragged by the hair into the office. The office was the place that it would happen.
[B 45:00]: You would get a dig. When you get a dig, is that again to the ribs and to the genitals?
[A 45:05]: Punch to the ribs, yeah. Yeah, yeah, never nothing visible. You know, I mean, never ever mark you.
[C 45:19]: And did you say this mainly occurred in the office? Yeah, you could take taken into office.
[A 45:33]: Yeah, out of sight, everybody else.
[B 45:36]: And sometimes dragged by your hair, is that correct?
[A 45:38]: Oh yeah, yeah, regular. Yep, yep.
[B 45:40]: And this was a regular occurrence?
[A 45:45]: Yeah, if you stepped out of line. Yeah, yeah.
[C 45:48]: Did anyone else witness that?
[B 46:01]: Can you remember any— if there were any rules, punishments, isolation, or unsafe arrangements enforced by the staff?
[A 46:07]: No isolation. They couldn't isolate you there because it was open. Um, punishments, you would lose— um, I'll remember, you'd lose— they used to have the chance of getting you like a snack in the morning, and they would take that from you. You would lose a snack. In the morning.
[B 46:25]: Yeah.
[A 46:26]: And you— I mean, there's a lot of punishments, I think. I mean, there's a lot of work you have to do. Cleaning— you have to do a lot of cleaning in there. Mopped floors and brushing floors and windows. You're just— you're just a skibbie.
[B 46:39]: Yeah, that's perfectly fine. So now, um, we're going to go through, um, what happened there, which we could now consider abuse. And Would you like me to read out again the categories of abuse and what is considered to be a qualifying behaviour?
[A 46:57]: No, I just got my questions.
[B 46:59]: That's perfectly fine. So looking back, is there anything what you now consider neglect?
[A 47:04]: Yep, yep, there is. Neglect is obviously neglecting your food in the morning, you lose your snack. You were getting hit. That was part of neglect. There's a lot of physical abuse, but it's still neglect. And you're just basically just— you just go on, man. I never got an education the whole time I was in these establishments. And because initially I had to— there was a classroom there, um, but until I got my leave to go to high school, I never got— no, man, I was so far behind when I went back to high school, so far.
[C 47:44]: Yeah, but I called it try it, and the guy was like, oh, and I was like, is that not what it's called? I was like, no.
[A 48:09]: What's the worst case look like for you?
[B 48:15]: Is there anything what happened there what you'd now consider as physical abuse?
[A 48:20]: Physical abuse? Yeah, yeah. And nobody deserves the right to be hit if you don't follow orders or dragged into an office.
[B 48:47]: Did anything happen there what you would now consider abuse, um, being either emotional or sexual?
[A 48:56]: Yes.
[B 48:57]: And is that for both?
[A 48:59]: Um, well, the emotional part of things is being there. And you know, I mean, dragged and been told nothing. And yeah, definitely emotional. And at the same time, I had no emotions. Yeah, I was emotionless. That was worthless in my view.
[B 49:28]: So just for being there in general, Being dragged there and being told nothing, I became emotionless as I believe— I believed I was worthless.
[A 49:37]: Yep, yep, that's where you felt to believe. That's the way you're treated. Yeah, be seen and not heard.
[B 49:50]: Be seen but not heard. And looking back at your time within St Catherine's, is there anything what you'd now consider as sexual abuse?
[A 50:11]: There was a couple instances, yes. And again, um, in the office, um, I always remember his name because it's similar to my surname, was a Mr Richard Garrie. He was one of, like, say, the housemasters.
[B 50:24]: Mr Richard Garrie, did you say?
[A 50:26]: Mick. Mick.
[B 50:27]: Mick. Mick Garrie.
[A 50:28]: Yeah.
[B 50:31]: So when you say Mick Garrie, is that two separate names?
[A 50:34]: No, no, it's one name. MC Garrie.
[B 50:37]: Yeah, yeah, just wanted to make sure. And was this a teacher?
[A 50:41]: No, he's like the housemaster.
[B 50:44]: He was the housemaster.
[A 50:46]: Yeah, no problem. Any times that you were dragged into the office. And you always have an option now, getting a punch, rubbing them down below.
[B 50:58]: Yeah, no problem. Just give me one second.
[C 51:21]: You weren't really given toilet seats, you just had to— it was awful, but was the soap shared? Okay, so that bar of soap would have been shared between all of the lads in there? Quick. How did the staff treat you here? Can you remember their name?
[B 52:00]: So moving on to the next question, um, I know this is going to seem a bit, um, tedious because you've already given one name, but in relation to the neglect, are you able to provide Are you able to confirm, sorry, who was involved or responsible?
[A 52:15]: Mr Richard Garrie, and there was another, meant to be a teacher by the name of Mr Acres.
[B 52:20]: Mr Acres. Acres spelled A-C-R-E-S. Sure, it would have been.
[C 52:26]: Yeah, yeah, yeah.
[B 52:27]: I'll put it in speech marks just in case.
[A 52:29]: Yeah, he took a very dislike to me.
[B 52:42]: Can you remember what Mr Richard Garrie's role was?
[A 52:45]: He was a teacher.
[B 52:56]: In relation to the physical abuse, again, could you confirm who who was involved or responsible?
[A 53:04]: Um, predominantly Mr Richard Garrie and Mr Acres.
[B 53:08]: And Mr Acres. And then for the sexual abuse, Mr Richard Garrie. Now this is going to be the most distressing part of the witness statement to finish this off with for the care setting, and so take your time in answering it and we'll get through it as quickly as we possibly can. In relation to the neglect, could you please provide one clear example of what happened, when and where it occurred, what was happening before, during, and afterwards?
[A 53:56]: Neglect in here. I mean, this is the last place I was in, and obviously because I had freedom, um, because of the neglect, I rebelled. And I rebelled big time, but out with the care system. I rebelled.
[B 54:33]: But this is only in relation to the CUR system. So what happened following this?
[A 54:51]: Uh, what did I do?
[B 54:53]: Yeah, so you stated that, um, for as a clear example of what happened, I spiralled out of control.
[A 55:01]: Yeah, yep. I just got into trouble and I was stealing, breaking and entering. I just went off the rails. I just couldn't cope anymore. I just rebelled against everything and everybody. Yeah, I come into contact with.
[B 55:20]: And what happened after this?
[A 55:21]: Um, my time in St. Catherine's, when I come to an end, I went back into mainstream schooling, um, and I left very quickly. I turned 16 and I left school with nothing, no qualifications.
[B 55:42]: Nothing. So now we are just going to go into one clear example of what happened in relation to the physical abuse. Could you kindly confirm where and when did it occur, what happened during, and what happened afterwards?
[A 55:54]: It happened as soon as you stepped out of line, as soon as you disobeyed an order or you did something that they didn't like. You were then taken in the office for your punishment.
[B 56:14]: And sorry to ask, but what would that punishment usually entail?
[A 56:24]: Well, you had a choice. You had a choice of rubbing them down with a blow or a strap. I'm sure it's a strap, is it? There's a TAWS, you always remember.
[B 56:34]: The what? Sorry, how do you pronounce that?
[A 56:36]: T-A-W-S-E. That was a name for a posse. T-A-W-S-E. And it was a strap with a split in it, and you'd be beaten with that strap.
[B 56:48]: With a slit in it?
[C 56:51]: Yes.
[A 56:52]: Or you could take the easy option and not get beaten.
[B 56:57]: Yeah.
[C 57:02]: Okay, and so was this kind of just one time example?
[B 57:07]: And that was Mr Richard Garrie.
[A 57:09]: He was, yeah, he was the only one that done that.
[C 57:11]: You said that is one of the most clear examples of what happened to you, and he was the only one?
[A 57:16]: Yeah.
[C 57:17]: And what about the bar of soap? Was that like a one-time thing?
[B 57:35]: Unless there are any other instances, um, of the sexual abuse, I'm just gonna go ahead, um, obviously if you are okay, just to copy obviously what has been said previously in relation to, um, the masturbation in the office. Is there any other instances where you can think of? What?
[A 57:54]: No, because honestly, I was 100% actually got him by the throat one day.
[B 57:59]: Say that again, sorry.
[A 58:00]: I actually got him by the throat.
[B 58:02]: Oh, did you? Hold on, hold on, we'll, um, I'll, um, we'll, we will, uh, make note of that once I've just got the copy and paste and put what actually happened for in relation to that.
[C 58:16]: Sounds horrible, it's just the easiest way to say it, just to be straightforward, isn't it? So the soap is quite a regular thing, what about the stings? That quite regular as well? Do these stings leave marks, leave injuries?
[B 58:34]: So I've just started to put that in. One time I gripped Mr Richard Garrie by the throat.
[A 58:38]: Yep, because I wouldn't do what he wanted me to do and I just snapped.
[B 58:45]: What happened following this?
[A 58:50]: Nothing. Nothing at all.
[B 58:52]: Okay.
[A 58:52]: And it was so bizarre, it just stopped because he couldn't— I was, I was, I was a big lad and he couldn't, he just couldn't deal with it.
[C 59:03]: Um, right. Did you experience any fear, shame, sleep problems, bedwetting? Anything like that? Yes, you can tell me exactly what you experienced. And if you did wet the bed in Irkut House, how was that dealt with?
[B 59:31]: So just a couple of final questions in relation to the institutions. So in relation to the neglect, how often When did this happen, over what period, and did it change or become worse?
[A 59:41]: It happened over the period of time I was in there, and I would say probably for the first 6 months it was worse.
[B 59:50]: Yeah.
[A 59:52]: As I grew and got older, I don't think I was neither little boy anymore, and so they kind of lost interest in me. And I said I was towering 6 foot, um, and I think I kind of intimidated them a little bit. Yeah, to my advantage.
[B 60:29]: So I'm just gonna put, it happened over the time I was in there, and probably the first 6 months it was the worst. And as I grew and got older, they seemed to lose interest in me. I was now 6'2\" and I feel like I may have intimidated them a little bit, which was to my advantage.
[A 60:45]: Yeah, I think I became a lost cause to them. They couldn't do anything with me, and they couldn't bully me because I've had it for the last 3, 4 years of my life. I just wasn't treatin' it anymore.
[C 60:57]: Okay, should we move on to Raysdale? Okay, so I've got Raysdale from 1983 to '85. You left 2 years. Can you tell me a bit more about what Raysdale was? Was this, again, was it a house? Was it residential?
[B 61:15]: So again, this will be the same question, but this time in relation to the physical abuse. Would you be able, um, how— what, sorry, with the physical abuse, how often did this happen over what period and did it ever change or become worse?
[A 61:30]: Again, I'm gonna say the first 6 months was bad, and once— basically, it was daily. It's when you stepped out of line. But once I had shown that I'd had enough, again, the physical abuse stopped And again, the same question in relation to the sexual abuse.
[B 62:06]: How often did this happen? Of what period? And did it change or become worse?
[A 62:12]: Um, probably the first 6 months again. Um, because that's when I actually attacked them.
[C 62:18]: Um, and you could come and go as you please. Um, what about the bathrooms? Are they again with a shed? Okay. Um, did you get toiletries in this place? What about clothing?
[B 62:46]: So I put, from the first 6 months, again, when I attacked him/defended myself, the abuse stopped.
[C 62:56]: Yep.
[B 62:59]: So now again, it's the same question going to be asked but in relation to the factors of abuse. What were the immediate effects which experienced in relation to the neglect?
[A 63:11]: Immediate effects, psychological effects again. And just, I think I thought that little of myself anyway, and it didn't bother me anymore. And they couldn't do or kick me down any more than the last few establishments had done, you know what I mean?
[C 63:32]: It's Um, please say you are.
[A 63:36]: Quite hard to explain really.
[C 63:39]: Oh, lovely, and you met your partner there. Wow, definitely meant to be, no argument about that. Um, did anything happen that you would now consider to be abuse?
[B 63:54]: So she put psychology effects on me again. Um, I felt little of myself. It didn't bother me anymore. They couldn't break me down any more than what the other institutions already had.
[A 64:04]: Yep.
[B 64:05]: In relation to the physical abuse, again, what is the immediate effects that you experienced?
[A 64:15]: Again, it's when you've had it so long, it doesn't really affect you as such as it does somebody that's never had it. Because you have it on a regular basis, you know what I mean? It doesn't really affect you any different from day 300 than it is from day 1.
[B 64:39]: There was a regular occurrence, it didn't affect you as much from day 300 to day 1?
[A 64:47]: Obviously, for somebody to accept that as norm must be seriously damaged. Yeah, but that's what it was, that's what happened. It was normal.
[C 64:57]: Okay, brilliant. So that was all of the care patterns that we've gone through. I'm now going to move on to the next kind of different sections of questions, but these are about your time in care overall, not just one at a time. So across all of the placements, you were Who would you say were the main people responsible for what happened to you? Yeah, so Mary, Helen, and then Brian. Okay. Were other children affected?
[B 65:39]: Again, what immediate effects did you experience following the sexual abuse?
[A 65:46]: Quite much the same answer as the rest, to be fair. Yeah, but I was— I was— I come to the extent that I was not— I refused to take it anymore.
[B 65:57]: Um, so pretty much the same answer as the rest. And what was— what was the way you said following that?
[A 66:03]: Um, I pretty much say, well, I drew the line and I said, that's good, because then I was getting older, I was looking at girls and, you know, I mean, these, these things hold me the right way in life for where I wanted to be, you know what I mean? I didn't want to— I'm not gay, I never have been. And, and I just thought, no, I'm just not allowing it. And that's why I was so, so determined not to allow it anymore.
[C 66:38]: Were complaints discouraged, ignored, or punished?
[B 66:46]: So, Richard, I put pretty much the same answer as the rest. I drew the line when I was getting older. I started to think about girls, etc., and I wanted to be in the right place in my life. I was determined to not allow those things to happen to me anymore.
[A 66:58]: The sexual abuse, yeah, most definitely. Yeah, as for the rest, I mean, that was with me for a long time. Yeah, couldn't get rid of that. I could do something about the sexual.
[B 67:10]: So now we're just on to the final 3 questions in relation to the care settings, Richard, so we should be able to fly through this soon. Did anyone else, in relation to all of the abuse that you experienced at Catherine's unit, did anyone witness it, know about it, or experience something similar?
[A 67:26]: Not the sexual. Nobody witnessed that, no. Apart from Megari.
[B 67:39]: But they witnessed everything else?
[C 67:46]: Yes.
[B 67:47]: Did you, did you tell anyone or try to get help?
[A 67:51]: No.
[B 67:52]: No. This is obviously going to sound really stupid, and I do apologise. If you didn't tell anyone or ask for help, could you provide us with a reason as to why?
[A 68:05]: I was embarrassed. Yeah. What are you going to say? I mean, it's taken me 40-odd years to come and speak to you today, you know what I mean? It's— back then, it was— I think child abuse, I mean, now it's I mean, totally out of hand. But then it was accepted, you know what I mean? It was, it was what appeared to be the right thing to do, you know what I mean? Yeah, as a beautiful—
[B 68:35]: it's just So I just put no. I was embarrassed to tell anyone. It's taken me 40 years to speak to you today. Back then, child abuse was accepted and also out of hand. It was appeared to be the right— it was appeared to be the right thing to do, but it is abuse looking back now.
[A 69:13]: 100%. There's nothing, there's nothing else it can be, you know.
[C 69:16]: I mean, it's, you kind of sugarcoat it.
[B 69:30]: And then finally, Richard, what was the difference at this place, at this placement, compared with the others?
[A 69:37]: The, the, the big thing was, um, I left here, back into mainstream, that I could see a way out of here. I had clear closure, you know what I mean? I had a path that I know in my head. Play the game and this is where you're going to be.
[B 70:21]: So, but the big thing was I left there, I could see a way out of here. I had clear closure and a path, and a path that I had in my head, just to play the game and I'll be where I need to be. Just play the system.
[C 70:34]: Yep.
[B 70:34]: Fantastic. And that concludes the placement sentence of the witness statement. Now it's just going to be a couple of questions, what we should be able to fly through quickly. It won't be as meticulous as that, so we'll try and get through quickly. So, people involved, reporting, and institutional knowledge. Across all placements, who were the main people who was responsible?
[A 70:58]: Social workers. They put me in that situation.
[B 71:02]: So with the social workers, do you recall any names?
[A 71:06]: Only one social worker, his name is Gordon. But he, he, he— the thing I can't understand to this day, why was I never talked to? You know what I mean? They talked to my parents, but they never once talked to me. And that's what I kind of get my head around. Well, I was never allowed to tell my storey. I blame my parents as well. I blame my sister. I blame, I blame everybody. And I blame my birth mother. I blame everybody because everybody had factored into this, you know what I mean? I was a teenager growing up in the '80s, and it was a hell of a place to grow up in a city in the '80s, you know what I mean?
[B 71:49]: Yeah.
[A 71:50]: And but I had no support. From my family, but more importantly, I've no support from professionals.
[B 72:21]: One second, I'll just relay back what I've got, just to make sure that obviously it's correct and we haven't missed anything. So, social workers, only one social worker, and he was called Garden. One thing I never understood from this is that they never spoke to me. Why did they never speak to me? I blame everyone for what happened to me. I grew up in the city in the '80s. It was a hell of a place to grow up. I had no support from my family, but more importantly, not from the professionals.
[A 72:53]: Yep. And you were labeled— you know what I mean? You were labelled a problem. And instead of fixing the problem, like what they do now, yeah, and you were just— well, I've just— for the last 2 hours, that's— you just had a snapshot into my life. Yeah, that's what you got. Back in the '80s.
[C 73:13]: Yeah, you just get to treat them the way you want to be treated, and that's exactly it. And you kind of live— you live your childhood through them. Yeah, that's an absolute concern, what I really do.
[B 73:33]: So I just put, I was labelled as a problem instead of fixing the problem. I was dealt with as a problem.
[A 73:43]: Correct.
[B 73:44]: Can you remember any other names who are the main people responsible?
[A 73:50]: There's too many. I mentioned everybody that I've just discussed with you over the past 2 hours. Yeah, I mean, people go in a role to support and help these people, you know what I mean? They must have had a job title, they must have had an interview to take on the role. Of the job. Yeah, you know, I mean, don't get me wrong, I met a lot of nice people there as well. I did. People genuinely want to help. But the second thing of it was, once you were labelled, you know, I mean, once the arrow was above your head, that's it, you were wasting your time.
[B 74:22]: Yeah, just give me one second, I'll just go back through into the cursors just to highlight any names.
[C 74:38]: Mike.
[B 74:39]: And do you not remember who Mike— what Mike's role was?
[A 74:42]: He was a teacher.
[B 74:43]: It was just a teacher?
[A 74:45]: Yeah, yeah, the deaf teacher. Yeah.
[B 74:47]: And it would say Mr Acre was a teacher. You don't remember the specific subject?
[A 74:51]: No, there wasn't a specific subject. Yeah, you would sit in a room and they would try and talk to you about geography, then history and maths, but you just wouldn't listen. And so they wouldn't force the fact. I mean, you just done what you wanted to do. You would sit, you would Skive, you would talk, you would do nothing.
[B 75:07]: And Mr Richard Garrie, did you say he was the boarding officer?
[A 75:11]: He was the housemaster.
[B 75:12]: Housemaster, that's it. Sorry about that.
[A 75:15]: That's okay.
[B 75:16]: So I've got Mr Richard Garrie, Mr Richard Aker, Mike as well. What was the teacher called? Mr Thornburn?
[A 75:25]: He was the head teacher. Thornburn, or the Beak. Thornburn, he was the headmaster at Glendrick?
[B 75:32]: Yeah, the Beak was his nickname. Yeah, so we got McGarrie, Mr Aker, Mike, Mr Thornburn, quotation marks, the Beak, and he was the headmaster. And was there anyone else who you named?
[A 75:50]: Not really.
[B 75:50]: No, that's perfectly fine, no problem. Um, the next question is, were other children affected and did you witness abuse or harm to anyone else?
[A 75:59]: Oh, everybody was there, especially Landry Muir. Yes, yeah, whoever was in my dorm at the time. Yeah, they're all— nobody missed out.
[B 76:16]: Nobody missed out.
[A 76:21]: A few years ago, I actually found a Facebook page that had been put up, and I wrote some really nasty things on it.
[B 76:31]: Yeah.
[A 76:32]: And they're still there, still there. I mean, that was done years ago, and there's a lot of nasty stuff on there as well from other, other people. I'm not gonna— again, that's not my business to discuss. Thanks.
[B 76:42]: No problem, that's perfectly fine. And why do you believe staff or the institution know or should have known what was happening?
[A 76:51]: Well, they're adults. I mean, I'm a father, I'm a grandfather myself, and I live for my children, my grandchildren, you know what I mean? And regardless whether they're children or not, they're in a position of trust and a position of care to look after us in the field. They dictated what way my life was going.
[B 77:32]: Well, they were adults. They were in a position of care. They was in control and dictated where my life was going. They had a duty of care and they failed. They failed.
[A 77:41]: Yeah, big time.
[B 77:43]: Yeah, no problem. Were complaints discouraged, ignored, or punished? Were you moved, threatened, or disbelieved?
[A 77:51]: Disbelieved. I never really told many people about it. Yeah, because of the— because you— because as I said to everyone, it was accepted, it was normal, it was life, it just happened, you know what I mean? So I mean, what are you meant to do? You can't fight the system, you just can't do it no matter how hard you try as a 13-year-old. I mean, who would believe me even if I did try? Nobody. I couldn't speak to anybody. I never see my parents. They just stopped me seeing them at the I've seen them periodically, but you can't go in and say to your mum, I was giving somebody a masturbating in somebody's office, can you? You know what I mean? You just can't do that. Even when I did go to the police, they said, don't be silly, you encouraged it. Yeah, I mean, I thought, wait a minute.
[C 78:54]: Sleep problems.
[B 78:58]: And then finally, have you ever reported the abuse to the police, an inquiry, a professional, or an authority?
[A 79:06]: Yeah, reported to the police. Yeah. Yep.
[B 79:09]: I know you've already stated this before, so it is a bit tedious, but what happened when you reported this to the police?
[A 79:14]: I was I was— because I was known to the police then, it was a few years, and I was turning into a criminal, I wasn't believed. I was told that I had encouraged it.
[C 79:27]: The kind of, if you went on holiday, sometimes you might struggle with somewhere you don't know.
[B 79:33]: You were told what? Sorry?
[A 79:35]: That I had encouraged the situation, I had encouraged the abuse, the sexual abuse. I must be gay. The exact words of the officer.
[C 79:46]: Okay, and is that still an ongoing thing? Okay, and when did that happen and how long did it happen for?
[B 80:00]: So the next is just movement between placements and leaving care. Why did you move between placements and were the reasons ever explained?
[C 80:06]: No.
[A 80:07]: Never, no, no. I moved obviously from the first one because I absconded because of the serious abuse. Second one was a result of abscondance, the first one. And the third one was, um, a partner wasn't ready to be integrated back into society.
[C 80:23]: Yeah, so I can understand that there would have been a struggle. How has what you went through affected relationships, parenting, friendships, Yeah, you give them the life that you wanted.
[B 80:52]: So no, never. I moved as I was, as I absconded due to serious abuse. Second was a result So it'll be expounding from the first and final setting I was deemed to, uh, I was deemed not fit to enter society.
[A 81:04]: Correct. Yep.
[B 81:07]: Did you run away, refuse to return, or ask to be moved?
[A 81:12]: You couldn't refuse. There wasn't an option.
[C 81:15]: What about friendship? Has it affected any friendship or your ability to maintain friendship?
[A 81:21]: I mean, the staff at Liverpool let me physically hitchhike home to Edinburgh, which is 60 miles, in different people's cars. They knew that was happening as a 13-year-old.
[B 81:32]: Do you say 60 miles?
[A 81:34]: Yes, 60 miles from that. I was 60 miles from my parents. Yeah.
[B 81:53]: So I just put, you couldn't refuse, that was never an option. The staff at Lendrick left me— let me hitchhike 60 miles to my parents' house, getting rides from strangers, and they not only knew but encouraged me to do so.
[A 82:05]: Yep, if you don't— if you're not happy, just bugger off again. Yeah, so I did.
[B 82:10]: And then finally for this section, when and what age did you leave care?
[A 82:15]: 16.
[B 82:17]: And what was your circumstances afterwards?
[A 82:20]: Um, for the first 4 years, my— from 16 to 20, uh, I was a criminal.
[B 82:28]: Yeah.
[A 82:29]: Um, I was even breaking in, um, doing everything I shouldn't be doing. Take no pride in it now whatsoever. Um, I got an 8-week prison sentence in Edinburgh.
[B 82:45]: One second.
[A 82:45]: Sorry.
[B 82:46]: No, don't apologise, um, Richard.
[C 82:49]: Yeah, absolutely. Just something that would remind you. Yeah.
[B 83:00]: Do you say 6 or 8 weeks?
[A 83:03]: 8 weeks. 8 weeks prison sentence.
[C 83:04]: How was it affected?
[B 83:05]: You were in Edinburgh? In Edinburgh and And what was it, what caused you to be placed into the adult prison?
[A 83:16]: Breaking in the house.
[B 83:21]: That's perfectly fine. So now it's just gonna go into the impact of your life. This may be a bit more of a distressing part, but after that we'll just be flying through. We should probably be done in the next 15 minutes or so.
[A 83:35]: Yep.
[B 83:35]: So this is the impact on your life, what the care setting has done. So how did this experience affect you at the time? So try to think about obviously your thoughts and feelings in relation to your safety, your trust, confidence, sleep, behaviour, education, relationships, and also your ability to speak up.
[A 83:56]: Well, as I say, I spiralled. The only way out I could see was rebelling. I was free, you know what I mean? I was free from that system. And instead of building my life and doing the right channel, I chose the wrong one because of the anger and the hatred and the hurt and deceit that I had in me. I couldn't speak to anybody. I had nobody to speak to. I mean, I was pretty much discharged from social services overnight. Yeah, one second, one second.
[B 84:47]: So you've got a— well, I spiralled. The only way I, um, the only way I saw was rebellion. I was free this way. Instead of building my life and choosing the right channel, I chose the wrong path due to anger, hatred, and deceit. I was essentially discharged overnight.
[A 85:03]: Yep, just 3 years of my life, then all of a sudden that's it, you're free to go. Yeah, no explanation, no nothing.
[B 85:27]: And how would you say this has affected your sleep, your behaviour, and your future relationships and ability to speak up?
[A 85:36]: For the first probably 20 years after that, it's horrendous. I had them— I was sleeping with different women. I've got 3 or 4 children that I have nothing to do with.
[C 85:48]: You know what I mean? Yeah, absolutely. Yes. Have you received counselling, therapy, mental health?
[A 86:00]: My family disowned me.
[C 86:02]: Yeah.
[A 86:05]: And I was, I was just a rebel. I was on a destruction mode. Do you not believe it?
[C 86:15]: Yeah.
[B 86:40]: The first 20 years after this was horrendous. I was sleeping with numerous women. I have 3 children that I don't have anything to do with. My family disowned me. I was just a rebel. I was in destruction mode. You wouldn't have believed it.
[A 86:52]: Mm-hmm.
[B 86:53]: Yep, yep, no problem. So the next question is, how has it affected your mental health?
[A 86:59]: Back in the day, you didn't have mental health. There was no such thing as mental health. That's only— that's a modern day. So my mental health was me breaking in. My mental health was me sleeping with different women, cheating, lying, stealing. That was my mental health. Because if you ask anybody 40 years ago what mental health was, nobody could tell you. Okay, I now know what I've done to my mental health.
[C 87:27]: Yeah.
[B 87:32]: So my mental health was stealing, break and entering, sleeping with numerous women. What else did you give an example for?
[A 87:39]: Just doing what I wanted to do. I mean, I couldn't— I didn't care. I mean, nobody could do any more to me than what had been done the previous 3 years.
[C 87:58]: No. Could any sibling, former resident, relative, friend, partner, or professional provide a supporting statement for your application, or would you want them to? You wouldn't. Okay.
[B 88:13]: How has it affected your physical health? Um, physically So like any alcohol or substance use? What were—
[A 88:23]: oh no, that's one thing I've been very strong about. I mean, I'll social drink now and again. I don't— I used to smoke at the time, but when I turned my life around, I stopped smoking. And I refuse point blank to do any kind of drugs. I've seen so much destruction with them in the care system.
[B 88:41]: Yeah, I've got no substance use. I only drink socially now. Um, how would you describe your sleep?
[A 88:49]: Terrible. My doctor refuses to give me any more sleeping pills because of the addiction, and I'm now on— actually, just give me a second, I'll tell you what they're called— diazepam.
[B 89:01]: Yeah, one moment.
[A 89:03]: Just two seconds. No, I'm a tripplin'.
[B 89:18]: I'm a tripplin'.
[A 89:20]: I'm a tripplin' for my sleep. But to be honest with you, I actually buy sleep pills on the black market.
[B 89:26]: Yeah, no problem. Hold on. Would you say this is due to it being a necessity?
[A 89:39]: Yeah, because my doctor won't give them anymore. Because of the addiction. But I've got— I need to sleep, you know what I mean? And it's all— I'm a— triptylene don't work. They calm me down, but they don't— they don't make me sleep. The only thing that makes me sleep is Zopiclone.
[B 89:54]: Zopiclone?
[A 89:55]: Yeah.
[B 89:56]: Do you know how that's spelled, by any chance?
[A 89:58]: Z-O-P-I—
[B 90:00]: yeah—
[A 90:00]: clone, C-L-O-N-E.
[B 90:06]: That's the only thing that helps with your sleep?
[A 90:08]: It's the only thing that'll put me asleep, yeah. And I know I'm addicted to them, I know that, but what's the options?
[C 90:15]: Yeah. And how are you feeling after discussing this on the phone?
[B 90:26]: Just give me one second, just while I just try and associate the— not associate, sorry, just try and fix the punctuation and grab my real quick.
[C 90:37]: Yep.
[B 90:38]: So, but no substance use. I only drink socially now. My sleep is terrible. My doctor refuses to give me more sleeping pills as he's concerned about addiction. I'm on diazepam, Amitriptyline. I do buy sleeping pills on the black market. This is a necessity as my doctor won't provide me with the drugs. Zopiclone is the only thing that helps me with my sleep. I know that I'm addicted, but what are my My options, by any chance, could you please just confirm for me what the milligrammes are for those?
[A 91:04]: Um, I think it's 7.5. It's obviously clone, I think. I don't have them to hand with me. I'm actually in a hotel room in Ireland at the moment on work. Um, the amitriptyline, I, I have, they're 10 milligrammes, but I take 2, so it's 20 milligrammes.
[B 91:20]: And how many of the zopiclone do you take a day?
[A 91:23]: Uh, 1. One at night.
[B 91:31]: Yeah, um, and then the diazepam?
[A 91:34]: Yep, I take one of them. I think there's 5 milligrammes. I've not got that in my hand either, like I said, in my bag in my car.
[B 91:39]: It's okay, don't worry about it. One, one a day?
[C 91:42]: Yeah.
[B 91:42]: And is that at night or just during the day?
[A 91:44]: At night.
[B 91:47]: Fantastic. Um, how has it affected your relationship, parenting? Friendships, intimacy, trust, or isolation?
[A 91:54]: No, um, since my children came along, the children I've been a father to, I mean, they've changed my life. Um, you've no idea.
[B 92:10]: Sorry, say that one more time.
[A 92:11]: I mean, talk about being an overprotective father.
[B 92:13]: Yeah.
[A 92:14]: Oh, you have no idea.
[B 92:15]: I have lots of problems.
[A 92:16]: Idea. And my children, my world. I see them on a daily basis. Yeah, for them, they're all doing well in life. My daughter's a paramedic. I mean, got 2 grandchildren, 2 on the way next year, and all full-time jobs, all got their own houses, done so well. And I, I thank myself for that. Um, of course, my strict regime that I've developed because of my abuse. So if anything, it's done some good. It's made me treat my children the way that I should have been treated.
[C 92:55]: Yeah. Be honest with you. I'm still— I'm working on the system, and every now and then I have to ask Auntie what that means. All right, Craig, well, you take care of yourself, and thank you again. All right, speak to you soon.
[B 93:30]: Bye. But since I've become a father to my kids, they've changed my life. Talk about being a A protective father. You have no idea. They are my world, the four of them. They all work full-time. They have a house. I gave myself a strict routine to stick to and I was able to provide myself with this. I wanted to treat my children the way I should and wanted to have been treated. They are my world.
[A 93:51]: Yep, yep.
[B 93:53]: And the next question: how has it affected education, work, confidence, opportunities, finances, housings, or day-to-day stability?
[A 94:02]: My strong will has got me out of the shit in my teenage days. Um, I, I left when I turned 20, um, after I'd done my prison sentence. I left Edinburgh. Hold on, you left Edinburgh? I left Endra. I wanted to prove my family wrong because I was written off, you know. I mean, I was a nobody. I was going to die. I was going to die crook and all this, you know. I mean, and I just got to the stage when I was 20, I thought, fuck you. Excuse my language.
[B 94:44]: No, it's okay.
[A 94:45]: I'm not going to be that person that you see I am. And I see, I packed up and I left. I left them with nothing but the clothes on my back. I'm left with no qualifications whatsoever.
[B 95:31]: So she put, my strong will has got me out of this shit from my teenage days. When I turned 20 after my prison sentence, I left Edinburgh. I wanted to prove my family wrong. It was like a fuck you. I wasn't going to be the person everyone thought I was going to be. I left with nothing but the clothes on my back. I have no qualifications. And finally, are there triggers, places, smells, authority figures, institutions, or situations that you avoid?
[A 95:58]: Not really, because I've never— I mean, I've never been near a care situation. My children have always had great upbringing, great education, you know what I mean? I've been such a strict father, but for the right reasons.
[B 96:12]: Yeah.
[A 96:13]: And I've never been in that environment, and I've never had any social— I mean, I would not allow a social worker near my door.
[B 96:21]: Yeah.
[A 96:21]: You know, I mean, I have no trust, no faith in that profession. And I actually have a friend whose wife's a social worker, and I will not associate with her in any way, shape, or form. And that's wrong. That's wrong for me to do so. And But it's a—
[B 96:38]: Sorry. It's okay to apologise. So I just got, um, not really, so I've never— sorry, not really, as I have never been near a care situation with my kids. They've had a great upbringing and education. I was a strict parent but for all the right reasons. I do not trust social workers. I will not let them near my doorstep. I have a friend who is a social worker and I will not associate myself with them.
[A 97:26]: So my friend's wife she's a social worker. And I know it's wrong, but it's the whole stigma, the word social worker, you know what I mean?
[B 97:37]: Yeah.
[A 97:37]: And I've seen the destruction and chaos they've caused in many people's lives. I mean, I've looked at all these child abuse cases and Orkney and things that have happened, and the social workers have been to blame. That's by the by, but what they've did to me personally, you know what I mean, Yeah, they can fuck off as far as I'm concerned. The whole system is dead and buried and will never be resurrected in my life. Never.
[B 98:29]: Can you just clarify something for me? You just stated that— oh, hold on. You said something then about like, um, if it's up to you, like about resurrecting something. Um, in relation to social work and social workers, what was that again? Can you just repeat it?
[A 98:52]: The only thing that's resurrected now is to speak to you about it.
[B 98:54]: Oh, okay.
[A 98:56]: Sorry, it would, it would be buried, gone. But I mean, you can probably hear from my tone, I'm getting so angry. Yeah, just thinking about these people and what they've done, you know what I mean? So many children have been scarred by this. When I say I've lost a friend through this—
[B 99:18]: yeah, I do apologise. My condolences.
[A 99:21]: No, listen, that's years and years ago, but again, it's the life that could have been saved.
[B 99:25]: Yeah, of course. Hold on, I'm just finishing up the punctuation and grammar on this and I'll read it back to you just to make sure everything's right. Just because we've gone over like quite a bit of the time period, so like I probably will lose the transcript on this. So I just want to make sure everything is crystal clear. So I just put, not really, as I've never been in a care situation with my kids. They had a great upbringing and education. I was a strict parent, but for all the right reasons. I do not trust social workers. I will not let them near my doorstep. I had a friend whose wife is a social worker and I will not associate myself with them. I know it's wrong, but it's the whole stigma of the word social worker. I've seen firsthand the effects that they've had on people's lives in regards to what's happened to me and the social workers' involvement. They can all fuck off for as I'm concerned. The only time it is resurrected in my life is speaking to you today. I have buried this. I'm angry with what has happened. To not only me but every other child. I lost a friend because of this. It was a long time ago, but this is a life that could have been saved.
[A 101:02]: Yep.
[B 101:02]: And then finally, in relation to the impact of your life, what impact has this had on your life overall, and what do you think may have been different if it had not happened?
[A 101:12]: What could have been different? Well, hopefully nothing could have been different because I love the life I've got now. But I could have left. I could have been deprived of an education, and that's so important. But because of my strong will, I mean, I've got a cracking job. I'm in a senior management role now. I'm on 80 grand a year, you know what I mean?
[B 101:42]: That's fantastic.
[A 101:43]: I own my house, I've got cracking cars, and I don't want for nothing, and this is not about money, not about money at all.
[B 101:50]: No.
[A 101:51]: But that's what the care system has done for me. That's me that's done that for me, and only me. That was the path I took when I turned 20, when I left Edinburgh, and I've done it mainly to prove my family wrong.
[B 102:15]: It's actually astounding how much spite can be such a motivating factor.
[A 102:21]: Honestly, you've no idea. I just didn't want to become a statistic, to be honest with you.
[B 102:31]: Yeah. So I just put, well, hopefully nothing but Nothing could have been different as I love the life I have right now, but I was deprived of an education, which is incredibly important. However, because of my strict regime, I have done so well for myself. I have a cracking job, nice cars, and a wonderful family. This is all due to me, my actions, and my determination. I wanted to prove everyone wrong and prevent it being another statistic.
[A 103:26]: Yep, spot on.
[B 103:30]: I'm just going to answer some questions now, which is just in relation to, for me, um, Do you know if there's any letters, photographs, reports, inquiry evidence, apologies, decisions, or previous correspondence made to support any evidence and supporting information what you've given today?
[A 104:04]: No, nothing at all.
[B 104:06]: That's fine.
[A 104:07]: No, nothing.
[B 104:09]: Could any sibling, former resident, relative, friend, or professional provide a supporting statement?
[A 104:15]: Um, no, nobody, nobody was here. Yeah, nobody was here. And, and I say because it's a taboo subject, you're not exactly going to come out homeless, started donating to your mum, you've been abused, are you?
[B 104:24]: No, of course not. So now it's just in relation to previous claims, application, or payments. Have you previously made any civil claim, um, criminal injuries claim, a redress application, a complaint, police report, increase statement, or claim to any other scheme about this abuse?
[A 104:41]: What you said, you're the first person I've talked about it in 40-odd years, so you're very privileged, I'll tell you.
[B 104:47]: Oh yeah, very much. I do feel very much So you've actually done such a fantastic job, if I'm being honest with you, Richard. Like, this is something more obviously is a very distressing and traumatic thing to speak about, but you've been able to conduct yourself very eloquently and also express yourself and give such detailed description that, like, I know this might sound a bit crazy, but like, I'm actually looking forward to drafting this statement up because you've just provided so much information. It's just going to be easy. I'm going to be able to fly through this. So again, I am glad that you've been able to finally speak about this and be a little bit open. And obviously, as you stated, we're here to try and get you the recognition and also the acknowledgement and apology, what you do deserve. Obviously, I know you stated that you haven't got any interest in relation to the money, but from what I can tell you now, that looking from our system and looking at provisional value of obviously your records, the statement what you've given today, you're estimated at a level 5. So that's anywhere between £80,000 to £100,000. But that's obviously— I can't say for right now that that's a guaranteed figure. But that is something what we believe that this level is going to be at. But it will all be down to the Scottish Redress Panel. In relation to that anyway?
[A 106:14]: It doesn't excite me. No, of course not. Maybe 40 years ago it might have, you know what I mean? But now I don't give a shit, really. I think what— you've no idea how this has made me feel now, just be talking to you. I'm not going to go run and speak to my wife when I go back home, but I think through time I might. I might do that.
[B 106:36]: I think it's one of those, I think now, like, not only for this for you isn't mainly to get anything back is in form of a compensation. I feel as though this is perfect for you in regards to your closure. I feel like now that you've been able to take a detailed account of what happened and to— obviously it's a bit easier speaking to me today because you can't put a name to my face. No, sorry, you can't put a face to my name. So yeah, it's one of those where like you probably would feel a bit more comfortable to speaking about it and being able to talk. And obviously, as I said, I'm very grateful for you to be able to do that, not only just for obviously my job and being able to do this for you, but also I'm thankful that you've done it for not for yourself really, because I feel as though this would be the start of something for you where you'd be able to—
[A 107:25]: Well, a bit interesting. I mean, to be honest with you, I don't think anybody's ever going to be alive that's caused any of this, and I don't think any repercussions is ever going to happen to these guys. And I've accepted that, you know what I mean. But I think what makes me happy is that the government has realised there's been a problem.
[B 107:45]: Of course.
[A 107:45]: A bit late, but I mean, hopefully now the kids that are going on my journey, you know what I mean, that's what it is, it's been my journey, they'll get the care that they need and thrive, you know what I mean, that I never got. And that matters. Believe me, that matters.
[B 108:04]: Of course. And you've done an absolute fantastic job in raising your family as well, especially considering everything what you've been through. Obviously, something you should be very, very proud of what you've managed to do.
[C 108:14]: Yeah.
[A 108:14]: I suppose if anything, I can thank for what happened to me for that. Yeah. In a perverse kind of way.
[B 108:20]: Well, really, it's more of thanking yourself that you was able to have that mental fortitude to be able to tell yourself that you've got a plan I'm going to stick with it and I'm going to show everyone that obviously you deserve better. And you did get better, then that was all from your own doing. Like, you became— obviously, um, without, um, sounding a bit too much like— at the end of the day, um, you, you are older than me, but you became your own, your own man essentially at that time. No guidance, nothing at all. And a lot of people within this Scottish region has not been able to do that. And I can is that right?
[A 108:56]: I can imagine.
[B 108:58]: Yeah, it could have gone a lot worse. You've probably got one of the best outcomes I've ever seen so far coming from this. Yeah. Which in a little way, obviously, you probably may feel a little bit lucky from the outcome.
[A 109:11]: I do, I do, yeah, I do. And as I say, if I had done education at school and I'd done mainstream school, I don't know where I would be. I'd probably be still in Edinburgh. I don't know. I don't know. I don't even want to think what happened then, you know. I mean, it didn't happen, and what did happen I've had to deal with, and again, I've done a bloody good job of it. I know I have.
[B 109:33]: You've done a fantastic job, I must admit, honestly. Thank you. So we're literally just near the last few questions now, yeah, and we should be able to fly through. But just in relation to that past question, what I asked, did you receive any payment, apology, settlement, or decision, or any signed waivers waiver or discharge, and do you have any copies?
[A 109:52]: Nope, nothing at all. Nothing.
[B 109:54]: Nope. So now it's just for the reason for applying. Why are you applying to the Scottish Readjust Scheme, and what would you like to come from telling your storey today?
[A 110:04]: Education. But I think, I think that's out there already. I think that's why they've created this scheme. I think whoever reads this, I don't think they'll be shocked by it because they'll have read a lot worse. But now is the time to do it. You just— I just say nobody can be punished for this, but it's just the time, you know what I mean? If you had spoke to me 2 years ago, I would have told you piss off, absolutely no chance, you know what I mean? But the time in my life now, I'm nearly 60, you know what I mean? And I feel now I should, and it's just time. Yeah, the time is right. It really is right to do that. Yeah, and it should be. I mean, I should be shouting it from the roof. Yeah. In a strange kind of way, you know what I mean? But—
[B 111:32]: The next question would be, what would an acknowledgement mean to you, Richard?
[A 111:37]: I think now it'd be pretty much meaningless, to be honest with you. It's like the horse is bolted, you know what I mean, after the steel door's been left open. It's happened because none of the people— again, none of the people involved will ever have a repercussion of what they've done. So they can stand on the highest hill in the world and shout, \"I'm sorry, Richard.\" I just laugh at them, you know what I mean? Because it's somebody apologising that hasn't been through that, that hasn't, I'm presuming, you know what I mean, they're just reading my storey. And that's what it is, it's my life they're reading. So I think it'd be kind of, I don't think they should apologise on behalf of somebody else. Else, but somebody has to take ownership from it. I understand that.
[B 112:59]: But it is meaningless now. It is meaningless now, to be honest with you. It's happened now, and none of the people who were responsible will ever be accountable. You can stand on the highest hill and shout, sorry Richard, I would just laugh at that. I would understand that. I understand that someone has to take ownership, but those responsible will never face the consequences.
[A 113:15]: Yep, yeah, it's too late. It's far too late to be doing this, something that happened all these years ago.
[B 113:30]: And finally, is there anything else you want Rejoice Scotland to understand about what happened or the harm that you have lived with?
[A 113:38]: Again, I revert back to the previous question. What are they going to do with it? Ken, are they going to say, oh, we're so sorry? Hear it again, it's just bollocks as far as I'm concerned, you know. I mean, somebody who's in their 30s and their 40s trying to deal with something that happened 30 years ago, it's— they're doing it as a job. Yeah, Ken, they, they don't care. They'll go to bed tonight and they'll sleep no problem. What happened to me, they, you know, I mean, it's just a job to them, that's all it is. They've not experienced what I've went through, and for them to try and— and then for them to try and do something about that now, well As I say, it's too late. Far too late. And again, I think that's just a bit of resentment on my behalf there. Yeah.
[B 114:48]: So again, I refer back to the previous question. What can you do about it? You can say sorry, but it means nothing. A load of bollocks for them to now only start trying to do something about it. It's too late. Again, this may just be, just be my resentment on behalf of the care system.
[A 115:11]: Those that are meant to care have failed.
[B 115:21]: I just added that. So finally, Richard, it's just a closing— well, a closing and welfare cheque. Is there anything important that we have not covered our wording that you wanted to handle correctly?
[A 115:33]: No, no, you've been absolutely fantastic. You've delivered this like absolutely fantastic.
[B 115:49]: How are you feeling after discussing this, and do you feel safe to end the call?
[A 115:53]: Yeah, yeah, no, no, I'm not— I feel good actually. I feel good. I feel, and yeah, it's your job, I feel you've listened and you've extracted the right information. You know what I mean? You're not a robot. You're, yeah, yeah, I feel you've got compassion behind you. Yeah, it's made this whole process far easier.
[B 116:13]: Yeah, we're here to try and get the best possible outcome for you.
[A 116:16]: Yeah, yeah.
[B 116:17]: Obviously most of the time, um, you're not alone being the one who, but with saying like the money means nothing like a lot of people feel the same. And it is, yeah, it is more obviously the acknowledgement and the more of the panel admitting fault and taking accountability more than anything.
[A 116:37]: I think they've done that already by creating this system. They know there's been problems, you know what I mean?
[C 116:44]: Yeah.
[A 116:44]: But to the extent I don't think they do, and I don't think they ever will know. I don't think you'll speak to half the people involved to be honest with you. A lot of them have been dead by now, so you have no idea the true extent. This is just a statistics exercise for them, that's all this is.
[B 116:59]: Yeah, and we're gonna— when it comes in next year, there's also going to be the Church of England scheme, so really, yeah, so it's going to be even much. And with the Scotland one, obviously the storeys that have been detailed to us so far, obviously quite traumatic, I imagine, just not only for the people to have experienced it, but just even ourselves, just to hear anything. It is a shocking thing.
[A 117:25]: Yeah.
[B 117:25]: With the individually assessed Scottish redress applications, you get that, you get £100,000 because obviously, because they understand the severity of what's going on.
[A 117:34]: Yeah.
[B 117:35]: With the Church of England scheme, it's £600,000. So it shows you. Yeah, exactly. It shows you how severe basically that's going to be. So obviously that's something more. At the end of the day, the role, what we're doing here, it's the job satisfaction obviously outweighs the storeys that we hear because what we know is that we're obviously doing a job to try and make, trying to give closure to a part of your life, which obviously is very troubling. And obviously if we're able to get you any compensation in relation to that, Brilliant. But obviously, yeah, it's just a bonus on top of it. Yeah, more than anything, what we found is that the people who we're speaking to, they'd rather obviously know for sure that they're going to get this form of acknowledgement and to know that someone's being held accountable for it.
[A 118:27]: Yeah, yeah.
[B 118:28]: And so is there someone you can contact for support, or would you like any support service details?
[A 118:32]: No, I've got— I'm gonna meet a couple of colleagues now down at the bar. I'm gonna have a gin and tonic. I'm gonna go Chinese tonight. I'm over in Ireland on business, so yeah, I'm absolutely fine. But certainly I'll probably not sleep much tonight either, but again, that's just standard for me. And but all told, no, I'm not gonna jump off the windowsill. And for my kids later on— and actually one of my kids is here, he's one of my colleagues— so no, it's just I'm fine, absolutely fine.
[B 118:56]: No problem. What are you gonna have for the Chinese?
[A 118:59]: I don't know yet, I've never been to a Chinese in Ireland, so see what I and see what the crack is like.
[B 119:05]: Yeah, yeah, there you go. Well, I hope they have a lovely evening. But this is just the final question now, Richard. Has the next steps been explained to you?
[A 119:14]: Not really, no, to be honest with you, no.
[B 119:16]: Okay, I will, um, what I'm going to do is I'm now going to explain the next step to you. So I'm just going to answer that as yes. Um, so what will happen now is that I'm going to go away and I'm going to obviously draught your witness statement. I'm going to make it detailed, going to detail it within your first-person narrative.
[A 119:38]: Yep.
[B 119:38]: Because obviously this is your witness statement. I am then going to go through and I'm going to corroborate what you've said within this witness statement today, and I'm going to match it with the GP records, what we've collected. Yep. I'm going to match it with your childcare records, what we've collected, that being from Edinburgh City Council. Council, and also from the institution care setting called CMAB Care and Education. And following that, I will then make a bundle which will provide an exhibit sheet. It will provide an exhibit bundle of all relevant records which obviously corroborate what you've said today. And once that has been drafted and been completed, it is going to be sent to you directly at the email address what we have on file, which is richard@ adampervs.com.
[A 120:21]: That's correct.
[B 120:22]: Yeah, and so that'll be sent to over to you to have a look at, um, and for you to sign. And you sign and obviously just state that the information in the witness statement detailed is, um, correct, um, and the best of your ability. And once you've sent that back to us, we'll be then in a position where we'll have a WhatsApp meeting with you. The meeting won't be with me, unfortunately. Currently, right? It will be with our claims operations manager, which is Jay Taylor, and also it will be with the head solicitor here at MMA Legal. And it is not a long phone call whatsoever. All you'll need is a form of ID, be it passport or driving licence. Just put the camera in front of your face like you're taking a selfie, show obviously the ID, and then on the call, the head solicitor will state if this is acceptable and if he's happy with that. Once you've then verified, we will then submit your application to the Scottish Redress Panel. At the moment, we are unsure of the time period, what it's going to take for them to respond. We are currently under the impression that is anywhere between 8 to 12 weeks. So hopefully, if that's quick—
[A 121:35]: I wasn't expecting that answer.
[B 121:37]: I know. Yeah. Hopefully are going to come through quickly. And I do have a lot of, um, witness statements this week, just so you are aware. And I've also got, um, witness statements in the back what I'm still drafting as well.
[A 121:50]: Sure.
[B 121:50]: But from what you've given me today, like, and everything what you've done on this call, like I said, you've been absolutely fantastic, Richard. Like, you've, you've not, um, got disgruntled or anything like that when I've needed to, like, interrupt you, which obviously is a bit of a awkward situation for us both. It's not something I would want to put myself in position of interrupting you, but it's essentially just for the fluidity of the witness statement for when I go to type it up. Yeah, so hopefully I'll be able to get this done within maybe like an hour, an hour and a half, right? Okay, and then we'll go from there. I'm hoping that I might be able to get this done for you at the end of this week on Friday. If not, um, I'll definitely have it sent over to you by the end of next Friday.
[A 122:29]: Okay, that's absolutely Absolutely fine, mate. Yeah, no problem at all.
[B 122:32]: No problem. Well, thank you very much again for obviously sharing your storey with me today.
[A 122:35]: No, listen, not a problem. Incredible. Good to speak to you, and I'll catch up with you soon.
[C 122:39]: Okay.
[B 122:39]: Yeah, of course. Have a lovely evening. Bye.
[A 122:41]: Yeah, you too.
[B 122:41]: Bye-bye., `formatted_transcript` = [A 00:00]: Hi there.
[B 00:01]: Hi Richard, it's James here from ML Legal. How are you? How are you doing?
[A 00:05]: I'm okay, yeah, okay.
[B 00:07]: I do have to pass data protection purposes again just before we continue with the statement. Could you please just confirm for me your date of birth, please, Richard?
[A 00:15]: 18th of March, 1960.
[B 00:17]: Fantastic. And then just your postal address, please.
[A 00:20]: Yep, Tango X44 Kingfisher Grove, Gallowshields, Tango Delta 1-2-2-Pet Hotel.
[B 00:24]: Fantastic. And just let you know again, calls are recorded for training and monitoring purposes.
[A 00:29]: Yep.
[B 00:30]: And so now we are going to go into your second care setting. Again, this is all the exact same 12 questions. And so if you could kindly confirm for me the second care setting's institution name, location, the approximate dates, and your age, and who placed you there.
[A 00:46]: That was the Edinburgh Assessment Centre, and location was Howdenhall Drive, and that's at Liberton in Edinburgh. And I was about 14 when maybe 14 and a half, 15, and I was placed there by the Children's Panel in Edinburgh. That I remember very clearly.
[B 01:42]: Also, um, can you remember how long he was there for?
[A 01:46]: 3 weeks.
[B 02:02]: What type of care setting was this?
[A 02:04]: It was a closed environment. It was a secure unit.
[B 02:25]: So the next question is going to be in relation to what your ordinary, ordinary daily life was like there. First, what we're going to do is we're going to go through what the accommodation was like. So could you kindly just confirm for me what the accommodation setting was like?
[A 02:39]: It was like a cell. It's our locked room. There's two of these in the room, but I can remember.
[B 02:56]: Was there a window?
[A 02:58]: No, no.
[B 03:01]: And did you have access to a toilet?
[A 03:04]: I think I must have. I think I must have, because certainly over there, neither. Same instances as in the past.
[B 03:22]: What was the cleanliness like of these cells?
[A 03:26]: Um, just standard, just a room. Um, I can't remember it being overly dirty.
[B 03:44]: Was you provided clothing when you was at the assessment centre?
[A 03:48]: Not initially, no. Um, we got a grant from the social services, but that was probably a couple of weeks in.
[B 04:05]: He was given a grant by the social services. Was this direct?
[A 04:09]: I was given clothes.
[B 04:10]: Oh, sorry.
[A 04:11]: Yeah, yeah, I imagine it's a care grant or whatever it is.
[C 04:19]: Yeah.
[B 04:19]: And how long into being there was this provided to you?
[A 04:23]: A good couple of weeks anyway.
[B 04:34]: So did you only have like one set of clothes?
[A 04:36]: One set? Well, I think in the end they would give me somebody else's clothes out of the top of that bank of clothing, but I always remember I looked right out of place because it was just— it wasn't me. I was taken from the hearing straight there, so there's no pass and go.
[B 05:28]: What was the routine? What was the daily routine like there?
[A 05:32]: You were, you were up here in the morning and the doors, you had to stand behind your door, wait until it was opened. Yeah, you have to march, but literally march to the breakfast.
[B 05:52]: And was this in like a hall?
[A 05:54]: Yeah, yeah, yeah.
[B 06:02]: And what would follow breakfast?
[A 06:04]: You would get breakfast and you would go up, and I remember you go back up to— back up to your room. Yeah, um, and then you would try— I think I probably had a bath or a shower or something. I really can't remember. I certainly was not as bad as previous.
[B 06:22]: Um, so when you were saying when you was able to have the bath and shower, um, was it something where you was able to have your own privacy?
[A 06:31]: Oh no, no, no, no, no, no, no.
[B 06:33]: All right, so would you just be able to briefly describe what it was like when you was taking a shower?
[A 06:37]: Well, it's just— I mean, showers were all open. And you were standing next to somebody. There was no privacy, no privacy whatsoever.
[B 06:55]: I'm sorry to seem like this is prying or anything like that, but was it ever a member of staff present when you were showering and stuff?
[A 07:03]: Yeah, yeah, because you were watched 24/7. There, it was constant. You couldn't be left alone unless, unless you're in your room locked in.
[B 07:21]: What was contact like with your family? Would you ever refuse or deny contact?
[A 07:29]: I've never seen them for 3 weeks. Was not allowed to see them.
[B 07:33]: He wasn't allowed to see him?
[A 07:34]: Nope. No family contact for 3 weeks.
[B 07:36]: Did you have a request to try and contact your family?
[A 07:39]: Um, yeah, yeah, I wanted my mum. Yeah, yeah. And there was once that they did come up, but, um, only because they wanted— the assessment said, what, just me to see a psychologist? And he had turned up.
[B 07:52]: Okay, one moment for a second.
[A 07:54]: Sure.
[B 08:12]: Can you remember the child psychologist's name? No, that's fine, don't worry.
[A 08:20]: Yeah, I was not in a good way. Um, to say the least.
[B 08:31]: Can you remember what the outcome was from you being seen by the child psychologist?
[A 08:36]: No, it was never discussed with me. No, I was never privy to that information.
[B 08:44]: So I just put the outcome of which was never discussed with me.
[A 08:46]: Yeah, none of this was discussed with me in any way, shape, or form. And I was put in there so I couldn't abscond.
[B 09:15]: So now I'm just gonna go into the next question. How did the other children genuinely treat you?
[A 09:22]: Because I was in Edinburgh, it genuinely wasn't as bad, but there was still a tier system, as in hierarchy. Obviously I was still quite young, and there was children there up to 16.
[B 09:57]: The children there that were 16?
[A 09:59]: Yeah, there's older children. Yeah, yeah, I should put the other children.
[B 10:08]: Okay, there were a tier system hierarchy. I was still quite young. There were children there that were 16.
[A 10:15]: Yeah, they were, they were the, like, say, the kingpins, you know what I mean?
[B 10:23]: So to speak.
[A 10:24]: Yeah.
[B 10:27]: How did they, how did the staff genuinely treat you?
[A 10:34]: Like, uh, you're only the one he cared for, put it that way. You were there, they were there to do a job. You know what I mean? They were turning up to do the job, but there was no one-to-one. You were just there. I mean, it was just a routine.
[B 11:08]: So the staff didn't care for you, they were only there to do a job. There was no one-to-one, you were just there. There was no routine. And was there any form of rules, punishments, isolation, or unsafe arrangements that was enforced by the staff?
[A 11:21]: Yeah, they had a single cell that would put you in and strip you.
[B 11:26]: Oh, sorry, a single cell which they'd strip you?
[A 11:28]: They'd strip you, and it had peepholes, and all the kids— they'd make the kids bang on the door when they're— because you wouldn't be— you'd be allowed out for breakfast.
[B 11:35]: Hold on one second. Sorry about this, Richard.
[A 11:38]: Okay.
[B 12:05]: I just saw about this, correct? They had a single cell which they would strip you in. There was peepholes, there was peepholes in the cell in which the other children would look through to mock you and bang on the door, correct?
[A 12:17]: Yeah. And you would, you would have been there for the duration of your punishment.
[B 12:27]: You've been there for the duration of the punishment?
[A 12:29]: Yes, it was 3 days. You've been there for 3 days, 3 days, 3 days, maybe 4 days, and you would be stripped naked and you would obviously bring your food in, but there's no, there's no, um, nothing at all to do. No books, no nothing.
[B 13:18]: So as you put, the punishment would last up to 3 or 4 days. You would be naked, not provided any books or stimulant. They would only provide you with food.
[A 13:25]: Yep, correct. They did have a potty in the corner, you pissing the pot legs.
[B 13:42]: If you ever used the, uh, the pot, was it ever changed if you, if you requested for it to be changed?
[A 13:49]: No, no, you once Once a day you would be let out to empty your piss pot, um, and that's it, you're back in again. You didn't even have— I know even in prison, like, you get exercise. There's never any, nothing like that. Yeah.
[B 14:16]: So again, um, it is going to be, um Identifying what you'd now consider abuse that you suffered whilst she was at the assessment centre. And so in relation to neglect, that would be any inadequate or withholding of food, clothing, warmth, hygiene, supervision, safety, medical care, education, or emotional support, unsafe confinement, failure to protect from bullying, violence, sexual harm, or other children or unsafe adults. Looking back, would you say that you was a victim of neglect whilst she was at the assessment centre?
[A 14:48]: Yeah, 100%. Predominantly psychological.
[B 15:10]: Looking back at your time when you was at the assessment centre, is there anything what you'd now consider as physical abuse?
[A 15:19]: You were given a punch here and there, yeah. If you step— if you stepped out of line, if you want to go to put in a cell, you were given a punch or a slap.
[B 15:38]: Can you recall where they'd hit you? Was it in the face?
[A 15:43]: Genitals. Give you a kick or a punch in the genitals. Never anywhere that could be seen. Never.
[B 15:58]: Looking back at your time, would you say that there's anything what you would now consider as emotional abuse?
[A 16:04]: Oh yeah, yeah.
[B 16:07]: And then again, for looking back at your time at the assessment centre, is there anything what you'd now consider as sexual abuse?
[A 16:14]: No, no, no, no problem.
[B 16:17]: So I'm going to ask the following questions again in relation to all three levels of abuse that you suffered while you was at the assessment centre. So in relation to the neglect, Richard, could you please confirm who was involved or responsible?
[A 16:33]: The system. The system is the system, yeah, clear and simple. There is only one answer, yeah, yeah, it's the system. Edinburgh Council. Or in our children's panel allowed this to happen by putting the children in here.
[B 17:01]: Can you think of any specific— sorry, can you remember any names or any specific roles, descriptions of the staff?
[A 17:12]: One springs to mind, and his name is Ronnie Motherwell.
[B 17:17]: Ronnie Motherwell? Yes. And would you say, um, Ronnie Motherwell was responsible for any of the abuse that you suffered when you was there? Could you specifically highlight which levels of abuse? Which type of abuse?
[A 17:35]: He would punch you. He would kick you if you were gonna get— yeah, I mean, it's— yeah, just an odd dig. It was not to the extent as Lendrick Muir, but there was— you're always alert, you know. I mean, you knew what was coming if you stood out of line.
[B 17:51]: Yeah. And again, in relation to who was responsible, um, for the physical abuse, um, who would you say was involved or responsible for that? Staff. Yeah. Do you remember any specific names?
[A 18:25]: Well, Ronnie Motherwell was one. Um, not really. He always starts— he always sprung to mind. Um, he was a Scouse, like, yeah, in the highest order.
[B 18:53]: And again, in relation to the emotional abuse, um, are you able to confirm who was involved or responsible?
[A 19:00]: Well, everybody dealt with my care package, to be fair.
[B 19:04]: Everyone dealt with your care package?
[A 19:06]: Everybody dealt with my care package, yeah, because I mean, I go to an assessment centre— sorry, I go to a children's panel, and there was no dialogue with myself. I went there because I kept absconding from Landryk Muir, and the next thing I know, I walked— I was shackled and put into a social worker's car. Taken from my parents, no explanation, no nothing.
[B 19:34]: You were shackled, did you say?
[A 19:36]: Handcuffs, eye cuffs, yeah, yeah, cuffs, so I couldn't abscond, I couldn't run away, because if I got to that door, I would have, trust me.
[B 19:46]: Yeah, so you was putting cuffs on, then putting cuffs and taken to the car, then straight to the assessment centre, straight there.
[A 19:54]: Yeah, there's no passing go, there's no goodbye to parents, nothing. I always remember the children's panel had a button under the table, and I knew— obviously I knew exactly what was going to happen. The button was pressed, you could hear it. Yeah, indicate them to lock the doors down the stairs.
[B 20:30]: And was this the door downstairs? You mean in the entrance of the building?
[A 20:34]: Correct. Yes, yeah, they sealed it so I couldn't get out.
[C 20:50]: Hi, this is Craig. Hi Craig, it's Leah calling from Eleanor Legal. Is now still a good time to conduct your witness statement?
[B 21:01]: So now we're just going to go through each level of the abuse, if you're able to provide one clear example of what happened, where and when did it occur, what was happening before the abuse took place, during, and afterwards. So we'll start first with the neglect. Could you please provide me with one clear example of what happened, Richard?
[A 21:23]: Yeah, well, neglect to me was being put in a room for 3 days, potentially, or longer or shorter, and on average 3 days with no clothing, no stimulation, no light.
[C 21:43]: Kind of your final chance to say what you need to say.
[A 21:48]: And what abuse did you want?
[C 21:50]: I mean, you got a drink or something nearby?
[A 21:56]: Okay, people can understand. You mean you're ripped from your family, put into this surrounding without any chat, dialogue, anything?
[C 22:07]: Some questions could be quite upsetting because to give concerning home and care in the same past. Just take your right-hand side now. And before we do start, have you previously made any civil claim, criminal injuries claim, retrafications complaint, police report, inquiry statement, or claim to another team about any assistance you received? And have you ever received any payment, apology, settlement, or decision Do you recall what happened after this?
[A 22:46]: What respect?
[B 22:47]: So once you was obviously let out of the room, all right, just go back into mainstream then.
[A 22:54]: Yeah, you get your collection of clothes, you get your clothes back, and you just go back into your room. But I was put in there for 3 days because I refused to eat for 4 days.
[B 23:14]: You refused to eat for 4 days?
[C 23:18]: Yep.
[B 23:27]: So now this will be in relation to the emotional abuse. Are you able to provide a clear example of what happened, where and when did it occur, what happened before, during, and afterwards?
[A 23:40]: I mean, I'm sounding like a stuck record here, but the motion— the emotional abuse started when I was in that children's panel, you know what I mean? There was never any questions as to why I absconded from Lendrickmuir. And obviously I could have told somebody, and what I was just labelled as this delinquent, and then the best thing was just to lock me up, and that emotionally screwed me up big time.
[B 24:40]: It's just to go back a little bit, and if ever you do feel like obviously that you're repeating yourself I do apologise, obviously, for the repetitive questions. If the question— if the answer is the same, don't worry about giving a repetitive answer. It's still okay to do so. Okay, no problem. And finally, the final example, if you'd be able to give one clear example of what happened in relation to the physical abuse, where and when did it occur, and what happened?
[A 25:11]: It wasn't as bad as previous establishments. But I mean, we were teenagers, and if you anything out of line, then you would get a dig, you got punched. So it would happen, might happen on a daily basis, it might happen every 3 days, just when I got a bit cocky or rebelled, you know what I mean, you're put back into line.
[B 25:44]: So you said you'd receive a dig?
[A 25:47]: A dig or a punch? Yeah, a dig, as in a dig in the ribs, or yeah, punching genitals or kicking genitals.
[B 26:11]: And again, can you recall anything what was happening, what would happen after this, after being in receipt of a punch?
[A 26:19]: You would just go on about your daily routine, whatever that may be, the norm. It was just accepted.
[B 26:35]: When you say it was accepted, was this by members of staff?
[A 26:39]: Not by me. It was— I just accepted it because I was— it was, it was the right thing to do in my head. I mean, I had been out of hand or I'd done whatever I'd done, and I mean, and that was your— I mean, obviously there's consequences in life, and that to me is a consequence. At the time, when you're a teenager, you just don't know any better. Okay.
[B 27:25]: So now the relating 5 questions are going to be very repetitive, but it's just going to be in relation to the neglect, emotional, physical abuse. How often did the neglect happen? Over what period? And did it ever change or become worse?
[A 27:38]: Well, you were neglected from the minute you were in there. Really, I mean, from day 1 to day 21, you were neglected. Looking back, you know, I mean, I mean, you wouldn't treat an animal the way that we were treated as children. This is a big thing. We were children, okay? And it's horrendous.
[C 28:16]: Say she had been there since the 2nd of August 1968 and that Crosslet is the only home that she has known. You remained at Crosslet during your early childhood, but Crosslet was under quarryers but it was not classed as a quarryer's home. So it's— does that make sense?
[B 28:33]: And again, the same question but this time in relation to the emotional abuse, Richard. How often did this happen, over what period, and did it ever change or become worse? Worse.
[A 28:42]: My emotions were— I mean, I couldn't focus, I couldn't think, and I was just robotic. I mean, I was in the system, so your emotions didn't come into anything back then.
[C 29:07]: Was 1973. You've been there from the age of 5, and it looks like you were there for about a year.
[B 29:14]: I couldn't think. I was robotic. I was just in the system. My emotions never came into question back then.
[A 29:20]: No, no, obviously I'm fucked up. That's, again, that's the way I felt at the time.
[C 29:25]: That's just—
[A 29:27]: my head was just done.
[C 29:33]: '88 until '81. I've got a 6-month family placement.
[B 29:43]: And again, it might seem a bit repeated, but in relation to the physical abuse, how often did this happen? Over what period? And did it ever change or become worse?
[A 29:53]: It didn't come any worse because there was cameras and they couldn't really make it any worse as such. It happened periodically. It could happen once a day, it could happen once every 3 days.
[B 30:15]: So it could be once a day or once every—
[A 30:18]: yeah, it was really— I mean, that was their form of punishment when we were out of line.
[C 30:27]: And do you understand the purpose of the statement? And do you agree that it can be used for your Scottish redress application alongside any supporting evidence? Amazing. So I'm gonna ask some questions about your personal background and your entry into care, but I know that that would be a bit difficult for you.
[B 30:47]: We're now on to the next question. Again, it'll be asked again, um, 3 times, just in relation to the abuse of which you've suffered. So I do apologise if it becomes a bit tedious or repetitive. So in relation to the neglect, what immediate effects did you experience?
[A 31:05]: Immediate? Worthless. Yeah, all my self-respect.
[B 31:16]: As in you like lost all your self-respect?
[A 31:18]: Yeah, a lot. I mean, whatever respect I did have for myself, it was gone. I absolutely despised my family because of this.
[C 31:26]: Do you know anything about why you were put into care?
[A 31:36]: Yeah, just life. And just, I, I just hated life.
[B 31:44]: That's perfectly fine, Richard. And we're now going to go into relation to the emotional, emotional abuse. What immediate effects did you experience? Was there any fear, shame? Sleep problems, bedwetting, running away, behaviour, or school changes?
[A 31:58]: I couldn't run away because we were obviously locked in. Um, what else? Emotional.
[B 32:09]: Um, just take your time. It's best to try and maybe think of it as like, how do you remember how it made you feel?
[A 32:19]: Oh gosh. Worthless, just like I was a nobody. I just felt, and I was existing but not living, you know what I mean?
[B 32:32]: Yeah.
[A 32:34]: I just felt that there was— I mean, I had a name, but that was all I had. I was a nobody, and I was treated like a nobody. I was treated like a problem child.
[B 33:00]: Yeah, so I just couldn't run away as I was locked in. I felt worthless, like I was a nobody. I was not living, I was just existing. I felt like all I had was my name. I was treated as a problem child.
[A 33:11]: Yep.
[B 33:12]: No problem. And then again, and this is just in relation to the physical abuse which you suffered, what immediate effects did you experience from the physical abuse?
[A 33:23]: To be honest with you, James, I've become numb. I've come numb to it, and it just— it became part of life. I was— I just accepted it. Yeah, you couldn't do anything else but— you're locked in, you couldn't do nothing, you couldn't run to speak to your mum. I mean, you had nobody to turn to.
[C 34:01]: When you were there, was that in a house or was it in like a—
[B 34:04]: The final— oh, sorry. So there's only 3 more questions in relation to this care setting. Did anyone witness, know about it, or experience something similar?
[A 34:14]: I mean, everybody knew what was going on there. Everybody knew it, like.
[B 34:21]: Can you remember any names?
[A 34:22]: No, I was only there for a short period of time, only 3 weeks, as I say. I can't remember.
[B 34:27]: That's perfectly fine.
[A 34:32]: I mean, as I see it, it was just— it was life, it was normal.
[C 34:38]: Um, can you remember anything about your daily life there? So what was the actual college itself like?
[A 34:43]: And I think it was normal for the staff just to, to do it, and it was just accepted.
[C 34:58]: Okay, what about any of the food? Can you remember what any of the food was like? Okay. And did you do schoolwork?
[B 35:12]: So, but everyone knew, everybody knew what was going on there. I can't remember the names as I was only there for 3 weeks. It was life to me at this point. I was led to, I was led to believe that this was that it was normal behaviour, that it was also normal for the staff to do it, like it was accepted.
[A 35:27]: Yeah, it's just been— if you've done something wrong, you get punished. And yeah, a kick or a punch was a punishment, and that's just become the norm. Yeah.
[C 35:35]: What about hygiene-wise? Did you get any toiletries, you know, shower gel, shampoo, toothpaste?
[A 35:41]: Was that provided?
[B 35:49]: Did you ever tell anyone or try to get help?
[A 35:52]: No, I had nobody I could tell because everybody that I knew was in the system.
[C 35:58]: And what about clothes? Were you given any fresh clothing?
[A 36:03]: I mean, who would believe us as children? We were never believed, never.
[B 36:22]: And then Robert, finally, what was different at this placement compared with the others?
[A 36:29]: You couldn't go. I couldn't escape. I had to accept what was coming or what I was getting.
[C 36:48]: Yeah, absolutely.
[B 36:53]: So now that concludes, um, your second care setting, um, being at the assessment centre. Um, I know, again, apologise for the, uh, tediousness of the questions, but We'll be going through the final set of 12 questions again, this time in relation to your final care setting. So Richard, could you kindly just confirm the institutional name, the location, approximate date and age, and who placed you there?
[A 37:22]: It was St Catherine's. It was adjacent to the assessment centre in Edinburgh, Howden Hall. Liberton. I was placed in there by the Children's Panel after my 3-week initial assessment period was over. I was roughly 14, 15, probably near the 15 mark.
[C 37:48]: Okay, are you okay? Yeah, take your time.
[B 38:03]: Yeah, so St. Catharine's units adjacent to the assessment centre, Howden Hall, Liverpool. I was placed in there by the Children's Panel once my 3-week assessment was over. How old did you say you were at the time?
[A 38:14]: 15. 14 and a half, 15.
[B 38:23]: And the next question, um, what type of setting was it and how long were you there?
[A 38:27]: It was an open setting, an open children's home. Uh, I was there just under a year, I believe. So just over a year, just under a year, and I'm sure it's just under a year.
[B 38:50]: No problem, no problem. So now, um, again, we're just going to go through a brief description of what your ordinary day life was like at St. Catherine's unit. So as the same with the previous, we'll start off with the accommodation. Could you kindly just confirm what the accommodation was like?
[A 39:08]: It was a bedroom, um, well, dorm with 5 boys in it.
[B 39:15]: Yeah, had 5 bays.
[A 39:17]: Yeah.
[B 39:18]: And was there any windows?
[A 39:20]: Yes, there was a window. Yeah, yeah.
[B 39:25]: So there's windows to allow natural light. Was there ever a toilet in this, um, in your dorm?
[A 39:32]: No, no, not at all.
[B 39:46]: What was the overall hygiene like of the dorms?
[A 39:50]: It was better, definitely better. There was more women involved in the care there.
[B 40:05]: Yeah, and can you remember what your daily routine was like?
[A 40:10]: Um, it was pretty systematic. Again, you would get up, um, you would go down, down for breakfast. Yeah, um, no, I think you just go after breakfast, you would go then most of the time I was a day pupil at my high school, so I would be travelling in the bus to the high school.
[C 40:43]: Hold on one moment.
[B 40:52]: You take a day bus to the, to the high school?
[A 40:55]: Yeah, yeah, not, not, not initially, but once, once you were there for a while, I was getting the day bus. But initially It would be that they had some, like, say, a classroom environment, but again, there was never any lessons being taught. I mean, we're all different ages, and you know what I mean, so they couldn't categorise us like that. It was just impossible to do so.
[C 41:27]: Are you okay? Yeah.
[B 41:36]: So I've got so far, um, the bedroom slash door had 5 bars. There was, uh, there were windows to allow natural light. There was no open toilet in the dorms. The overall hygiene was better. There were more women involved in the care there. My routine was systematic again: get up, down for breakfast. Most of the time I was a day pupil at my high school. I would take a day bus to the high school. Not initially, it would be a classroom environment in the unit. There was no education though. With the mixed ages and abilities, this was impossible to categorise.
[C 42:08]: Yep.
[B 42:08]: Can you remember what the overall food was like? Did you have 3 meals a day? Was there any choice?
[A 42:14]: No choice, no. It was take it or leave it. Yeah. And then there's breakfast, pretty standard breakfast, which was usually porridge, I think it was at the time. Um, yeah, um, it's just standard. There was no choice. You just— it was there. If you ate it, you ate it. If you didn't eat it, then you went hungry.
[B 42:43]: Was you ever provided clothing when you was there?
[A 42:46]: With other— what, sorry?
[B 42:47]: Was you ever provided clothing?
[A 42:49]: Yes, because I had to attend school, so yes, I was.
[B 43:01]: And with the clothing, what was provided, would you say it was adequate and clean?
[A 43:06]: Um, it's adequate, I suppose. Yeah, I mean, it couldn't really be to the extent of his previous establishments because you're in the public domain. Yeah.
[B 43:32]: And do you remember what your access to contacting your family was like? Would you ever refuse to access?
[A 43:44]: As time went on there, I actually had weekend access home.
[B 43:53]: Was this ever threatened to be taken away from you?
[A 43:55]: Oh yeah, constantly. If you misbehave, it'll be taken away from you. Oh yeah. Okay, buddy.
[C 44:08]: Yeah, I'm just making sure that you knew.
[B 44:20]: So how did the staff— how did the other children generally treat you here?
[A 44:26]: Okay, because I was one of the older ones now.
[B 44:35]: Yeah, and how did the staff genuinely treat you?
[A 44:41]: If you followed orders, okay. If not, again, you get the dig, you get the punch. You would get— I mean, many times I was dragged by the hair into the office. The office was the place that it would happen.
[B 45:00]: You would get a dig. When you get a dig, is that again to the ribs and to the genitals?
[A 45:05]: Punch to the ribs, yeah. Yeah, yeah, never nothing visible. You know, I mean, never ever mark you.
[C 45:19]: And did you say this mainly occurred in the office? Yeah, you could take taken into office.
[A 45:33]: Yeah, out of sight, everybody else.
[B 45:36]: And sometimes dragged by your hair, is that correct?
[A 45:38]: Oh yeah, yeah, regular. Yep, yep.
[B 45:40]: And this was a regular occurrence?
[A 45:45]: Yeah, if you stepped out of line. Yeah, yeah.
[C 45:48]: Did anyone else witness that?
[B 46:01]: Can you remember any— if there were any rules, punishments, isolation, or unsafe arrangements enforced by the staff?
[A 46:07]: No isolation. They couldn't isolate you there because it was open. Um, punishments, you would lose— um, I'll remember, you'd lose— they used to have the chance of getting you like a snack in the morning, and they would take that from you. You would lose a snack. In the morning.
[B 46:25]: Yeah.
[A 46:26]: And you— I mean, there's a lot of punishments, I think. I mean, there's a lot of work you have to do. Cleaning— you have to do a lot of cleaning in there. Mopped floors and brushing floors and windows. You're just— you're just a skibbie.
[B 46:39]: Yeah, that's perfectly fine. So now, um, we're going to go through, um, what happened there, which we could now consider abuse. And Would you like me to read out again the categories of abuse and what is considered to be a qualifying behaviour?
[A 46:57]: No, I just got my questions.
[B 46:59]: That's perfectly fine. So looking back, is there anything what you now consider neglect?
[A 47:04]: Yep, yep, there is. Neglect is obviously neglecting your food in the morning, you lose your snack. You were getting hit. That was part of neglect. There's a lot of physical abuse, but it's still neglect. And you're just basically just— you just go on, man. I never got an education the whole time I was in these establishments. And because initially I had to— there was a classroom there, um, but until I got my leave to go to high school, I never got— no, man, I was so far behind when I went back to high school, so far.
[C 47:44]: Yeah, but I called it try it, and the guy was like, oh, and I was like, is that not what it's called? I was like, no.
[A 48:09]: What's the worst case look like for you?
[B 48:15]: Is there anything what happened there what you'd now consider as physical abuse?
[A 48:20]: Physical abuse? Yeah, yeah. And nobody deserves the right to be hit if you don't follow orders or dragged into an office.
[B 48:47]: Did anything happen there what you would now consider abuse, um, being either emotional or sexual?
[A 48:56]: Yes.
[B 48:57]: And is that for both?
[A 48:59]: Um, well, the emotional part of things is being there. And you know, I mean, dragged and been told nothing. And yeah, definitely emotional. And at the same time, I had no emotions. Yeah, I was emotionless. That was worthless in my view.
[B 49:28]: So just for being there in general, Being dragged there and being told nothing, I became emotionless as I believe— I believed I was worthless.
[A 49:37]: Yep, yep, that's where you felt to believe. That's the way you're treated. Yeah, be seen and not heard.
[B 49:50]: Be seen but not heard. And looking back at your time within St Catherine's, is there anything what you'd now consider as sexual abuse?
[A 50:11]: There was a couple instances, yes. And again, um, in the office, um, I always remember his name because it's similar to my surname, was a Mr Richard Garrie. He was one of, like, say, the housemasters.
[B 50:24]: Mr Richard Garrie, did you say?
[A 50:26]: Mick. Mick.
[B 50:27]: Mick. Mick Garrie.
[A 50:28]: Yeah.
[B 50:31]: So when you say Mick Garrie, is that two separate names?
[A 50:34]: No, no, it's one name. MC Garrie.
[B 50:37]: Yeah, yeah, just wanted to make sure. And was this a teacher?
[A 50:41]: No, he's like the housemaster.
[B 50:44]: He was the housemaster.
[A 50:46]: Yeah, no problem. Any times that you were dragged into the office. And you always have an option now, getting a punch, rubbing them down below.
[B 50:58]: Yeah, no problem. Just give me one second.
[C 51:21]: You weren't really given toilet seats, you just had to— it was awful, but was the soap shared? Okay, so that bar of soap would have been shared between all of the lads in there? Quick. How did the staff treat you here? Can you remember their name?
[B 52:00]: So moving on to the next question, um, I know this is going to seem a bit, um, tedious because you've already given one name, but in relation to the neglect, are you able to provide Are you able to confirm, sorry, who was involved or responsible?
[A 52:15]: Mr Richard Garrie, and there was another, meant to be a teacher by the name of Mr Acres.
[B 52:20]: Mr Acres. Acres spelled A-C-R-E-S. Sure, it would have been.
[C 52:26]: Yeah, yeah, yeah.
[B 52:27]: I'll put it in speech marks just in case.
[A 52:29]: Yeah, he took a very dislike to me.
[B 52:42]: Can you remember what Mr Richard Garrie's role was?
[A 52:45]: He was a teacher.
[B 52:56]: In relation to the physical abuse, again, could you confirm who who was involved or responsible?
[A 53:04]: Um, predominantly Mr Richard Garrie and Mr Acres.
[B 53:08]: And Mr Acres. And then for the sexual abuse, Mr Richard Garrie. Now this is going to be the most distressing part of the witness statement to finish this off with for the care setting, and so take your time in answering it and we'll get through it as quickly as we possibly can. In relation to the neglect, could you please provide one clear example of what happened, when and where it occurred, what was happening before, during, and afterwards?
[A 53:56]: Neglect in here. I mean, this is the last place I was in, and obviously because I had freedom, um, because of the neglect, I rebelled. And I rebelled big time, but out with the care system. I rebelled.
[B 54:33]: But this is only in relation to the CUR system. So what happened following this?
[A 54:51]: Uh, what did I do?
[B 54:53]: Yeah, so you stated that, um, for as a clear example of what happened, I spiralled out of control.
[A 55:01]: Yeah, yep. I just got into trouble and I was stealing, breaking and entering. I just went off the rails. I just couldn't cope anymore. I just rebelled against everything and everybody. Yeah, I come into contact with.
[B 55:20]: And what happened after this?
[A 55:21]: Um, my time in St. Catherine's, when I come to an end, I went back into mainstream schooling, um, and I left very quickly. I turned 16 and I left school with nothing, no qualifications.
[B 55:42]: Nothing. So now we are just going to go into one clear example of what happened in relation to the physical abuse. Could you kindly confirm where and when did it occur, what happened during, and what happened afterwards?
[A 55:54]: It happened as soon as you stepped out of line, as soon as you disobeyed an order or you did something that they didn't like. You were then taken in the office for your punishment.
[B 56:14]: And sorry to ask, but what would that punishment usually entail?
[A 56:24]: Well, you had a choice. You had a choice of rubbing them down with a blow or a strap. I'm sure it's a strap, is it? There's a TAWS, you always remember.
[B 56:34]: The what? Sorry, how do you pronounce that?
[A 56:36]: T-A-W-S-E. That was a name for a posse. T-A-W-S-E. And it was a strap with a split in it, and you'd be beaten with that strap.
[B 56:48]: With a slit in it?
[C 56:51]: Yes.
[A 56:52]: Or you could take the easy option and not get beaten.
[B 56:57]: Yeah.
[C 57:02]: Okay, and so was this kind of just one time example?
[B 57:07]: And that was Mr Richard Garrie.
[A 57:09]: He was, yeah, he was the only one that done that.
[C 57:11]: You said that is one of the most clear examples of what happened to you, and he was the only one?
[A 57:16]: Yeah.
[C 57:17]: And what about the bar of soap? Was that like a one-time thing?
[B 57:35]: Unless there are any other instances, um, of the sexual abuse, I'm just gonna go ahead, um, obviously if you are okay, just to copy obviously what has been said previously in relation to, um, the masturbation in the office. Is there any other instances where you can think of? What?
[A 57:54]: No, because honestly, I was 100% actually got him by the throat one day.
[B 57:59]: Say that again, sorry.
[A 58:00]: I actually got him by the throat.
[B 58:02]: Oh, did you? Hold on, hold on, we'll, um, I'll, um, we'll, we will, uh, make note of that once I've just got the copy and paste and put what actually happened for in relation to that.
[C 58:16]: Sounds horrible, it's just the easiest way to say it, just to be straightforward, isn't it? So the soap is quite a regular thing, what about the stings? That quite regular as well? Do these stings leave marks, leave injuries?
[B 58:34]: So I've just started to put that in. One time I gripped Mr Richard Garrie by the throat.
[A 58:38]: Yep, because I wouldn't do what he wanted me to do and I just snapped.
[B 58:45]: What happened following this?
[A 58:50]: Nothing. Nothing at all.
[B 58:52]: Okay.
[A 58:52]: And it was so bizarre, it just stopped because he couldn't— I was, I was, I was a big lad and he couldn't, he just couldn't deal with it.
[C 59:03]: Um, right. Did you experience any fear, shame, sleep problems, bedwetting? Anything like that? Yes, you can tell me exactly what you experienced. And if you did wet the bed in Irkut House, how was that dealt with?
[B 59:31]: So just a couple of final questions in relation to the institutions. So in relation to the neglect, how often When did this happen, over what period, and did it change or become worse?
[A 59:41]: It happened over the period of time I was in there, and I would say probably for the first 6 months it was worse.
[B 59:50]: Yeah.
[A 59:52]: As I grew and got older, I don't think I was neither little boy anymore, and so they kind of lost interest in me. And I said I was towering 6 foot, um, and I think I kind of intimidated them a little bit. Yeah, to my advantage.
[B 60:29]: So I'm just gonna put, it happened over the time I was in there, and probably the first 6 months it was the worst. And as I grew and got older, they seemed to lose interest in me. I was now 6'2\" and I feel like I may have intimidated them a little bit, which was to my advantage.
[A 60:45]: Yeah, I think I became a lost cause to them. They couldn't do anything with me, and they couldn't bully me because I've had it for the last 3, 4 years of my life. I just wasn't treatin' it anymore.
[C 60:57]: Okay, should we move on to Raysdale? Okay, so I've got Raysdale from 1983 to '85. You left 2 years. Can you tell me a bit more about what Raysdale was? Was this, again, was it a house? Was it residential?
[B 61:15]: So again, this will be the same question, but this time in relation to the physical abuse. Would you be able, um, how— what, sorry, with the physical abuse, how often did this happen over what period and did it ever change or become worse?
[A 61:30]: Again, I'm gonna say the first 6 months was bad, and once— basically, it was daily. It's when you stepped out of line. But once I had shown that I'd had enough, again, the physical abuse stopped And again, the same question in relation to the sexual abuse.
[B 62:06]: How often did this happen? Of what period? And did it change or become worse?
[A 62:12]: Um, probably the first 6 months again. Um, because that's when I actually attacked them.
[C 62:18]: Um, and you could come and go as you please. Um, what about the bathrooms? Are they again with a shed? Okay. Um, did you get toiletries in this place? What about clothing?
[B 62:46]: So I put, from the first 6 months, again, when I attacked him/defended myself, the abuse stopped.
[C 62:56]: Yep.
[B 62:59]: So now again, it's the same question going to be asked but in relation to the factors of abuse. What were the immediate effects which experienced in relation to the neglect?
[A 63:11]: Immediate effects, psychological effects again. And just, I think I thought that little of myself anyway, and it didn't bother me anymore. And they couldn't do or kick me down any more than the last few establishments had done, you know what I mean?
[C 63:32]: It's Um, please say you are.
[A 63:36]: Quite hard to explain really.
[C 63:39]: Oh, lovely, and you met your partner there. Wow, definitely meant to be, no argument about that. Um, did anything happen that you would now consider to be abuse?
[B 63:54]: So she put psychology effects on me again. Um, I felt little of myself. It didn't bother me anymore. They couldn't break me down any more than what the other institutions already had.
[A 64:04]: Yep.
[B 64:05]: In relation to the physical abuse, again, what is the immediate effects that you experienced?
[A 64:15]: Again, it's when you've had it so long, it doesn't really affect you as such as it does somebody that's never had it. Because you have it on a regular basis, you know what I mean? It doesn't really affect you any different from day 300 than it is from day 1.
[B 64:39]: There was a regular occurrence, it didn't affect you as much from day 300 to day 1?
[A 64:47]: Obviously, for somebody to accept that as norm must be seriously damaged. Yeah, but that's what it was, that's what happened. It was normal.
[C 64:57]: Okay, brilliant. So that was all of the care patterns that we've gone through. I'm now going to move on to the next kind of different sections of questions, but these are about your time in care overall, not just one at a time. So across all of the placements, you were Who would you say were the main people responsible for what happened to you? Yeah, so Mary, Helen, and then Brian. Okay. Were other children affected?
[B 65:39]: Again, what immediate effects did you experience following the sexual abuse?
[A 65:46]: Quite much the same answer as the rest, to be fair. Yeah, but I was— I was— I come to the extent that I was not— I refused to take it anymore.
[B 65:57]: Um, so pretty much the same answer as the rest. And what was— what was the way you said following that?
[A 66:03]: Um, I pretty much say, well, I drew the line and I said, that's good, because then I was getting older, I was looking at girls and, you know, I mean, these, these things hold me the right way in life for where I wanted to be, you know what I mean? I didn't want to— I'm not gay, I never have been. And, and I just thought, no, I'm just not allowing it. And that's why I was so, so determined not to allow it anymore.
[C 66:38]: Were complaints discouraged, ignored, or punished?
[B 66:46]: So, Richard, I put pretty much the same answer as the rest. I drew the line when I was getting older. I started to think about girls, etc., and I wanted to be in the right place in my life. I was determined to not allow those things to happen to me anymore.
[A 66:58]: The sexual abuse, yeah, most definitely. Yeah, as for the rest, I mean, that was with me for a long time. Yeah, couldn't get rid of that. I could do something about the sexual.
[B 67:10]: So now we're just on to the final 3 questions in relation to the care settings, Richard, so we should be able to fly through this soon. Did anyone else, in relation to all of the abuse that you experienced at Catherine's unit, did anyone witness it, know about it, or experience something similar?
[A 67:26]: Not the sexual. Nobody witnessed that, no. Apart from Megari.
[B 67:39]: But they witnessed everything else?
[C 67:46]: Yes.
[B 67:47]: Did you, did you tell anyone or try to get help?
[A 67:51]: No.
[B 67:52]: No. This is obviously going to sound really stupid, and I do apologise. If you didn't tell anyone or ask for help, could you provide us with a reason as to why?
[A 68:05]: I was embarrassed. Yeah. What are you going to say? I mean, it's taken me 40-odd years to come and speak to you today, you know what I mean? It's— back then, it was— I think child abuse, I mean, now it's I mean, totally out of hand. But then it was accepted, you know what I mean? It was, it was what appeared to be the right thing to do, you know what I mean? Yeah, as a beautiful—
[B 68:35]: it's just So I just put no. I was embarrassed to tell anyone. It's taken me 40 years to speak to you today. Back then, child abuse was accepted and also out of hand. It was appeared to be the right— it was appeared to be the right thing to do, but it is abuse looking back now.
[A 69:13]: 100%. There's nothing, there's nothing else it can be, you know.
[C 69:16]: I mean, it's, you kind of sugarcoat it.
[B 69:30]: And then finally, Richard, what was the difference at this place, at this placement, compared with the others?
[A 69:37]: The, the, the big thing was, um, I left here, back into mainstream, that I could see a way out of here. I had clear closure, you know what I mean? I had a path that I know in my head. Play the game and this is where you're going to be.
[B 70:21]: So, but the big thing was I left there, I could see a way out of here. I had clear closure and a path, and a path that I had in my head, just to play the game and I'll be where I need to be. Just play the system.
[C 70:34]: Yep.
[B 70:34]: Fantastic. And that concludes the placement sentence of the witness statement. Now it's just going to be a couple of questions, what we should be able to fly through quickly. It won't be as meticulous as that, so we'll try and get through quickly. So, people involved, reporting, and institutional knowledge. Across all placements, who were the main people who was responsible?
[A 70:58]: Social workers. They put me in that situation.
[B 71:02]: So with the social workers, do you recall any names?
[A 71:06]: Only one social worker, his name is Gordon. But he, he, he— the thing I can't understand to this day, why was I never talked to? You know what I mean? They talked to my parents, but they never once talked to me. And that's what I kind of get my head around. Well, I was never allowed to tell my storey. I blame my parents as well. I blame my sister. I blame, I blame everybody. And I blame my birth mother. I blame everybody because everybody had factored into this, you know what I mean? I was a teenager growing up in the '80s, and it was a hell of a place to grow up in a city in the '80s, you know what I mean?
[B 71:49]: Yeah.
[A 71:50]: And but I had no support. From my family, but more importantly, I've no support from professionals.
[B 72:21]: One second, I'll just relay back what I've got, just to make sure that obviously it's correct and we haven't missed anything. So, social workers, only one social worker, and he was called Garden. One thing I never understood from this is that they never spoke to me. Why did they never speak to me? I blame everyone for what happened to me. I grew up in the city in the '80s. It was a hell of a place to grow up. I had no support from my family, but more importantly, not from the professionals.
[A 72:53]: Yep. And you were labeled— you know what I mean? You were labelled a problem. And instead of fixing the problem, like what they do now, yeah, and you were just— well, I've just— for the last 2 hours, that's— you just had a snapshot into my life. Yeah, that's what you got. Back in the '80s.
[C 73:13]: Yeah, you just get to treat them the way you want to be treated, and that's exactly it. And you kind of live— you live your childhood through them. Yeah, that's an absolute concern, what I really do.
[B 73:33]: So I just put, I was labelled as a problem instead of fixing the problem. I was dealt with as a problem.
[A 73:43]: Correct.
[B 73:44]: Can you remember any other names who are the main people responsible?
[A 73:50]: There's too many. I mentioned everybody that I've just discussed with you over the past 2 hours. Yeah, I mean, people go in a role to support and help these people, you know what I mean? They must have had a job title, they must have had an interview to take on the role. Of the job. Yeah, you know, I mean, don't get me wrong, I met a lot of nice people there as well. I did. People genuinely want to help. But the second thing of it was, once you were labelled, you know, I mean, once the arrow was above your head, that's it, you were wasting your time.
[B 74:22]: Yeah, just give me one second, I'll just go back through into the cursors just to highlight any names.
[C 74:38]: Mike.
[B 74:39]: And do you not remember who Mike— what Mike's role was?
[A 74:42]: He was a teacher.
[B 74:43]: It was just a teacher?
[A 74:45]: Yeah, yeah, the deaf teacher. Yeah.
[B 74:47]: And it would say Mr Acre was a teacher. You don't remember the specific subject?
[A 74:51]: No, there wasn't a specific subject. Yeah, you would sit in a room and they would try and talk to you about geography, then history and maths, but you just wouldn't listen. And so they wouldn't force the fact. I mean, you just done what you wanted to do. You would sit, you would Skive, you would talk, you would do nothing.
[B 75:07]: And Mr Richard Garrie, did you say he was the boarding officer?
[A 75:11]: He was the housemaster.
[B 75:12]: Housemaster, that's it. Sorry about that.
[A 75:15]: That's okay.
[B 75:16]: So I've got Mr Richard Garrie, Mr Richard Aker, Mike as well. What was the teacher called? Mr Thornburn?
[A 75:25]: He was the head teacher. Thornburn, or the Beak. Thornburn, he was the headmaster at Glendrick?
[B 75:32]: Yeah, the Beak was his nickname. Yeah, so we got McGarrie, Mr Aker, Mike, Mr Thornburn, quotation marks, the Beak, and he was the headmaster. And was there anyone else who you named?
[A 75:50]: Not really.
[B 75:50]: No, that's perfectly fine, no problem. Um, the next question is, were other children affected and did you witness abuse or harm to anyone else?
[A 75:59]: Oh, everybody was there, especially Landry Muir. Yes, yeah, whoever was in my dorm at the time. Yeah, they're all— nobody missed out.
[B 76:16]: Nobody missed out.
[A 76:21]: A few years ago, I actually found a Facebook page that had been put up, and I wrote some really nasty things on it.
[B 76:31]: Yeah.
[A 76:32]: And they're still there, still there. I mean, that was done years ago, and there's a lot of nasty stuff on there as well from other, other people. I'm not gonna— again, that's not my business to discuss. Thanks.
[B 76:42]: No problem, that's perfectly fine. And why do you believe staff or the institution know or should have known what was happening?
[A 76:51]: Well, they're adults. I mean, I'm a father, I'm a grandfather myself, and I live for my children, my grandchildren, you know what I mean? And regardless whether they're children or not, they're in a position of trust and a position of care to look after us in the field. They dictated what way my life was going.
[B 77:32]: Well, they were adults. They were in a position of care. They was in control and dictated where my life was going. They had a duty of care and they failed. They failed.
[A 77:41]: Yeah, big time.
[B 77:43]: Yeah, no problem. Were complaints discouraged, ignored, or punished? Were you moved, threatened, or disbelieved?
[A 77:51]: Disbelieved. I never really told many people about it. Yeah, because of the— because you— because as I said to everyone, it was accepted, it was normal, it was life, it just happened, you know what I mean? So I mean, what are you meant to do? You can't fight the system, you just can't do it no matter how hard you try as a 13-year-old. I mean, who would believe me even if I did try? Nobody. I couldn't speak to anybody. I never see my parents. They just stopped me seeing them at the I've seen them periodically, but you can't go in and say to your mum, I was giving somebody a masturbating in somebody's office, can you? You know what I mean? You just can't do that. Even when I did go to the police, they said, don't be silly, you encouraged it. Yeah, I mean, I thought, wait a minute.
[C 78:54]: Sleep problems.
[B 78:58]: And then finally, have you ever reported the abuse to the police, an inquiry, a professional, or an authority?
[A 79:06]: Yeah, reported to the police. Yeah. Yep.
[B 79:09]: I know you've already stated this before, so it is a bit tedious, but what happened when you reported this to the police?
[A 79:14]: I was I was— because I was known to the police then, it was a few years, and I was turning into a criminal, I wasn't believed. I was told that I had encouraged it.
[C 79:27]: The kind of, if you went on holiday, sometimes you might struggle with somewhere you don't know.
[B 79:33]: You were told what? Sorry?
[A 79:35]: That I had encouraged the situation, I had encouraged the abuse, the sexual abuse. I must be gay. The exact words of the officer.
[C 79:46]: Okay, and is that still an ongoing thing? Okay, and when did that happen and how long did it happen for?
[B 80:00]: So the next is just movement between placements and leaving care. Why did you move between placements and were the reasons ever explained?
[C 80:06]: No.
[A 80:07]: Never, no, no. I moved obviously from the first one because I absconded because of the serious abuse. Second one was a result of abscondance, the first one. And the third one was, um, a partner wasn't ready to be integrated back into society.
[C 80:23]: Yeah, so I can understand that there would have been a struggle. How has what you went through affected relationships, parenting, friendships, Yeah, you give them the life that you wanted.
[B 80:52]: So no, never. I moved as I was, as I absconded due to serious abuse. Second was a result So it'll be expounding from the first and final setting I was deemed to, uh, I was deemed not fit to enter society.
[A 81:04]: Correct. Yep.
[B 81:07]: Did you run away, refuse to return, or ask to be moved?
[A 81:12]: You couldn't refuse. There wasn't an option.
[C 81:15]: What about friendship? Has it affected any friendship or your ability to maintain friendship?
[A 81:21]: I mean, the staff at Liverpool let me physically hitchhike home to Edinburgh, which is 60 miles, in different people's cars. They knew that was happening as a 13-year-old.
[B 81:32]: Do you say 60 miles?
[A 81:34]: Yes, 60 miles from that. I was 60 miles from my parents. Yeah.
[B 81:53]: So I just put, you couldn't refuse, that was never an option. The staff at Lendrick left me— let me hitchhike 60 miles to my parents' house, getting rides from strangers, and they not only knew but encouraged me to do so.
[A 82:05]: Yep, if you don't— if you're not happy, just bugger off again. Yeah, so I did.
[B 82:10]: And then finally for this section, when and what age did you leave care?
[A 82:15]: 16.
[B 82:17]: And what was your circumstances afterwards?
[A 82:20]: Um, for the first 4 years, my— from 16 to 20, uh, I was a criminal.
[B 82:28]: Yeah.
[A 82:29]: Um, I was even breaking in, um, doing everything I shouldn't be doing. Take no pride in it now whatsoever. Um, I got an 8-week prison sentence in Edinburgh.
[B 82:45]: One second.
[A 82:45]: Sorry.
[B 82:46]: No, don't apologise, um, Richard.
[C 82:49]: Yeah, absolutely. Just something that would remind you. Yeah.
[B 83:00]: Do you say 6 or 8 weeks?
[A 83:03]: 8 weeks. 8 weeks prison sentence.
[C 83:04]: How was it affected?
[B 83:05]: You were in Edinburgh? In Edinburgh and And what was it, what caused you to be placed into the adult prison?
[A 83:16]: Breaking in the house.
[B 83:21]: That's perfectly fine. So now it's just gonna go into the impact of your life. This may be a bit more of a distressing part, but after that we'll just be flying through. We should probably be done in the next 15 minutes or so.
[A 83:35]: Yep.
[B 83:35]: So this is the impact on your life, what the care setting has done. So how did this experience affect you at the time? So try to think about obviously your thoughts and feelings in relation to your safety, your trust, confidence, sleep, behaviour, education, relationships, and also your ability to speak up.
[A 83:56]: Well, as I say, I spiralled. The only way out I could see was rebelling. I was free, you know what I mean? I was free from that system. And instead of building my life and doing the right channel, I chose the wrong one because of the anger and the hatred and the hurt and deceit that I had in me. I couldn't speak to anybody. I had nobody to speak to. I mean, I was pretty much discharged from social services overnight. Yeah, one second, one second.
[B 84:47]: So you've got a— well, I spiralled. The only way I, um, the only way I saw was rebellion. I was free this way. Instead of building my life and choosing the right channel, I chose the wrong path due to anger, hatred, and deceit. I was essentially discharged overnight.
[A 85:03]: Yep, just 3 years of my life, then all of a sudden that's it, you're free to go. Yeah, no explanation, no nothing.
[B 85:27]: And how would you say this has affected your sleep, your behaviour, and your future relationships and ability to speak up?
[A 85:36]: For the first probably 20 years after that, it's horrendous. I had them— I was sleeping with different women. I've got 3 or 4 children that I have nothing to do with.
[C 85:48]: You know what I mean? Yeah, absolutely. Yes. Have you received counselling, therapy, mental health?
[A 86:00]: My family disowned me.
[C 86:02]: Yeah.
[A 86:05]: And I was, I was just a rebel. I was on a destruction mode. Do you not believe it?
[C 86:15]: Yeah.
[B 86:40]: The first 20 years after this was horrendous. I was sleeping with numerous women. I have 3 children that I don't have anything to do with. My family disowned me. I was just a rebel. I was in destruction mode. You wouldn't have believed it.
[A 86:52]: Mm-hmm.
[B 86:53]: Yep, yep, no problem. So the next question is, how has it affected your mental health?
[A 86:59]: Back in the day, you didn't have mental health. There was no such thing as mental health. That's only— that's a modern day. So my mental health was me breaking in. My mental health was me sleeping with different women, cheating, lying, stealing. That was my mental health. Because if you ask anybody 40 years ago what mental health was, nobody could tell you. Okay, I now know what I've done to my mental health.
[C 87:27]: Yeah.
[B 87:32]: So my mental health was stealing, break and entering, sleeping with numerous women. What else did you give an example for?
[A 87:39]: Just doing what I wanted to do. I mean, I couldn't— I didn't care. I mean, nobody could do any more to me than what had been done the previous 3 years.
[C 87:58]: No. Could any sibling, former resident, relative, friend, partner, or professional provide a supporting statement for your application, or would you want them to? You wouldn't. Okay.
[B 88:13]: How has it affected your physical health? Um, physically So like any alcohol or substance use? What were—
[A 88:23]: oh no, that's one thing I've been very strong about. I mean, I'll social drink now and again. I don't— I used to smoke at the time, but when I turned my life around, I stopped smoking. And I refuse point blank to do any kind of drugs. I've seen so much destruction with them in the care system.
[B 88:41]: Yeah, I've got no substance use. I only drink socially now. Um, how would you describe your sleep?
[A 88:49]: Terrible. My doctor refuses to give me any more sleeping pills because of the addiction, and I'm now on— actually, just give me a second, I'll tell you what they're called— diazepam.
[B 89:01]: Yeah, one moment.
[A 89:03]: Just two seconds. No, I'm a tripplin'.
[B 89:18]: I'm a tripplin'.
[A 89:20]: I'm a tripplin' for my sleep. But to be honest with you, I actually buy sleep pills on the black market.
[B 89:26]: Yeah, no problem. Hold on. Would you say this is due to it being a necessity?
[A 89:39]: Yeah, because my doctor won't give them anymore. Because of the addiction. But I've got— I need to sleep, you know what I mean? And it's all— I'm a— triptylene don't work. They calm me down, but they don't— they don't make me sleep. The only thing that makes me sleep is Zopiclone.
[B 89:54]: Zopiclone?
[A 89:55]: Yeah.
[B 89:56]: Do you know how that's spelled, by any chance?
[A 89:58]: Z-O-P-I—
[B 90:00]: yeah—
[A 90:00]: clone, C-L-O-N-E.
[B 90:06]: That's the only thing that helps with your sleep?
[A 90:08]: It's the only thing that'll put me asleep, yeah. And I know I'm addicted to them, I know that, but what's the options?
[C 90:15]: Yeah. And how are you feeling after discussing this on the phone?
[B 90:26]: Just give me one second, just while I just try and associate the— not associate, sorry, just try and fix the punctuation and grab my real quick.
[C 90:37]: Yep.
[B 90:38]: So, but no substance use. I only drink socially now. My sleep is terrible. My doctor refuses to give me more sleeping pills as he's concerned about addiction. I'm on diazepam, Amitriptyline. I do buy sleeping pills on the black market. This is a necessity as my doctor won't provide me with the drugs. Zopiclone is the only thing that helps me with my sleep. I know that I'm addicted, but what are my My options, by any chance, could you please just confirm for me what the milligrammes are for those?
[A 91:04]: Um, I think it's 7.5. It's obviously clone, I think. I don't have them to hand with me. I'm actually in a hotel room in Ireland at the moment on work. Um, the amitriptyline, I, I have, they're 10 milligrammes, but I take 2, so it's 20 milligrammes.
[B 91:20]: And how many of the zopiclone do you take a day?
[A 91:23]: Uh, 1. One at night.
[B 91:31]: Yeah, um, and then the diazepam?
[A 91:34]: Yep, I take one of them. I think there's 5 milligrammes. I've not got that in my hand either, like I said, in my bag in my car.
[B 91:39]: It's okay, don't worry about it. One, one a day?
[C 91:42]: Yeah.
[B 91:42]: And is that at night or just during the day?
[A 91:44]: At night.
[B 91:47]: Fantastic. Um, how has it affected your relationship, parenting? Friendships, intimacy, trust, or isolation?
[A 91:54]: No, um, since my children came along, the children I've been a father to, I mean, they've changed my life. Um, you've no idea.
[B 92:10]: Sorry, say that one more time.
[A 92:11]: I mean, talk about being an overprotective father.
[B 92:13]: Yeah.
[A 92:14]: Oh, you have no idea.
[B 92:15]: I have lots of problems.
[A 92:16]: Idea. And my children, my world. I see them on a daily basis. Yeah, for them, they're all doing well in life. My daughter's a paramedic. I mean, got 2 grandchildren, 2 on the way next year, and all full-time jobs, all got their own houses, done so well. And I, I thank myself for that. Um, of course, my strict regime that I've developed because of my abuse. So if anything, it's done some good. It's made me treat my children the way that I should have been treated.
[C 92:55]: Yeah. Be honest with you. I'm still— I'm working on the system, and every now and then I have to ask Auntie what that means. All right, Craig, well, you take care of yourself, and thank you again. All right, speak to you soon.
[B 93:30]: Bye. But since I've become a father to my kids, they've changed my life. Talk about being a A protective father. You have no idea. They are my world, the four of them. They all work full-time. They have a house. I gave myself a strict routine to stick to and I was able to provide myself with this. I wanted to treat my children the way I should and wanted to have been treated. They are my world.
[A 93:51]: Yep, yep.
[B 93:53]: And the next question: how has it affected education, work, confidence, opportunities, finances, housings, or day-to-day stability?
[A 94:02]: My strong will has got me out of the shit in my teenage days. Um, I, I left when I turned 20, um, after I'd done my prison sentence. I left Edinburgh. Hold on, you left Edinburgh? I left Endra. I wanted to prove my family wrong because I was written off, you know. I mean, I was a nobody. I was going to die. I was going to die crook and all this, you know. I mean, and I just got to the stage when I was 20, I thought, fuck you. Excuse my language.
[B 94:44]: No, it's okay.
[A 94:45]: I'm not going to be that person that you see I am. And I see, I packed up and I left. I left them with nothing but the clothes on my back. I'm left with no qualifications whatsoever.
[B 95:31]: So she put, my strong will has got me out of this shit from my teenage days. When I turned 20 after my prison sentence, I left Edinburgh. I wanted to prove my family wrong. It was like a fuck you. I wasn't going to be the person everyone thought I was going to be. I left with nothing but the clothes on my back. I have no qualifications. And finally, are there triggers, places, smells, authority figures, institutions, or situations that you avoid?
[A 95:58]: Not really, because I've never— I mean, I've never been near a care situation. My children have always had great upbringing, great education, you know what I mean? I've been such a strict father, but for the right reasons.
[B 96:12]: Yeah.
[A 96:13]: And I've never been in that environment, and I've never had any social— I mean, I would not allow a social worker near my door.
[B 96:21]: Yeah.
[A 96:21]: You know, I mean, I have no trust, no faith in that profession. And I actually have a friend whose wife's a social worker, and I will not associate with her in any way, shape, or form. And that's wrong. That's wrong for me to do so. And But it's a—
[B 96:38]: Sorry. It's okay to apologise. So I just got, um, not really, so I've never— sorry, not really, as I have never been near a care situation with my kids. They've had a great upbringing and education. I was a strict parent but for all the right reasons. I do not trust social workers. I will not let them near my doorstep. I have a friend who is a social worker and I will not associate myself with them.
[A 97:26]: So my friend's wife she's a social worker. And I know it's wrong, but it's the whole stigma, the word social worker, you know what I mean?
[B 97:37]: Yeah.
[A 97:37]: And I've seen the destruction and chaos they've caused in many people's lives. I mean, I've looked at all these child abuse cases and Orkney and things that have happened, and the social workers have been to blame. That's by the by, but what they've did to me personally, you know what I mean, Yeah, they can fuck off as far as I'm concerned. The whole system is dead and buried and will never be resurrected in my life. Never.
[B 98:29]: Can you just clarify something for me? You just stated that— oh, hold on. You said something then about like, um, if it's up to you, like about resurrecting something. Um, in relation to social work and social workers, what was that again? Can you just repeat it?
[A 98:52]: The only thing that's resurrected now is to speak to you about it.
[B 98:54]: Oh, okay.
[A 98:56]: Sorry, it would, it would be buried, gone. But I mean, you can probably hear from my tone, I'm getting so angry. Yeah, just thinking about these people and what they've done, you know what I mean? So many children have been scarred by this. When I say I've lost a friend through this—
[B 99:18]: yeah, I do apologise. My condolences.
[A 99:21]: No, listen, that's years and years ago, but again, it's the life that could have been saved.
[B 99:25]: Yeah, of course. Hold on, I'm just finishing up the punctuation and grammar on this and I'll read it back to you just to make sure everything's right. Just because we've gone over like quite a bit of the time period, so like I probably will lose the transcript on this. So I just want to make sure everything is crystal clear. So I just put, not really, as I've never been in a care situation with my kids. They had a great upbringing and education. I was a strict parent, but for all the right reasons. I do not trust social workers. I will not let them near my doorstep. I had a friend whose wife is a social worker and I will not associate myself with them. I know it's wrong, but it's the whole stigma of the word social worker. I've seen firsthand the effects that they've had on people's lives in regards to what's happened to me and the social workers' involvement. They can all fuck off for as I'm concerned. The only time it is resurrected in my life is speaking to you today. I have buried this. I'm angry with what has happened. To not only me but every other child. I lost a friend because of this. It was a long time ago, but this is a life that could have been saved.
[A 101:02]: Yep.
[B 101:02]: And then finally, in relation to the impact of your life, what impact has this had on your life overall, and what do you think may have been different if it had not happened?
[A 101:12]: What could have been different? Well, hopefully nothing could have been different because I love the life I've got now. But I could have left. I could have been deprived of an education, and that's so important. But because of my strong will, I mean, I've got a cracking job. I'm in a senior management role now. I'm on 80 grand a year, you know what I mean?
[B 101:42]: That's fantastic.
[A 101:43]: I own my house, I've got cracking cars, and I don't want for nothing, and this is not about money, not about money at all.
[B 101:50]: No.
[A 101:51]: But that's what the care system has done for me. That's me that's done that for me, and only me. That was the path I took when I turned 20, when I left Edinburgh, and I've done it mainly to prove my family wrong.
[B 102:15]: It's actually astounding how much spite can be such a motivating factor.
[A 102:21]: Honestly, you've no idea. I just didn't want to become a statistic, to be honest with you.
[B 102:31]: Yeah. So I just put, well, hopefully nothing but Nothing could have been different as I love the life I have right now, but I was deprived of an education, which is incredibly important. However, because of my strict regime, I have done so well for myself. I have a cracking job, nice cars, and a wonderful family. This is all due to me, my actions, and my determination. I wanted to prove everyone wrong and prevent it being another statistic.
[A 103:26]: Yep, spot on.
[B 103:30]: I'm just going to answer some questions now, which is just in relation to, for me, um, Do you know if there's any letters, photographs, reports, inquiry evidence, apologies, decisions, or previous correspondence made to support any evidence and supporting information what you've given today?
[A 104:04]: No, nothing at all.
[B 104:06]: That's fine.
[A 104:07]: No, nothing.
[B 104:09]: Could any sibling, former resident, relative, friend, or professional provide a supporting statement?
[A 104:15]: Um, no, nobody, nobody was here. Yeah, nobody was here. And, and I say because it's a taboo subject, you're not exactly going to come out homeless, started donating to your mum, you've been abused, are you?
[B 104:24]: No, of course not. So now it's just in relation to previous claims, application, or payments. Have you previously made any civil claim, um, criminal injuries claim, a redress application, a complaint, police report, increase statement, or claim to any other scheme about this abuse?
[A 104:41]: What you said, you're the first person I've talked about it in 40-odd years, so you're very privileged, I'll tell you.
[B 104:47]: Oh yeah, very much. I do feel very much So you've actually done such a fantastic job, if I'm being honest with you, Richard. Like, this is something more obviously is a very distressing and traumatic thing to speak about, but you've been able to conduct yourself very eloquently and also express yourself and give such detailed description that, like, I know this might sound a bit crazy, but like, I'm actually looking forward to drafting this statement up because you've just provided so much information. It's just going to be easy. I'm going to be able to fly through this. So again, I am glad that you've been able to finally speak about this and be a little bit open. And obviously, as you stated, we're here to try and get you the recognition and also the acknowledgement and apology, what you do deserve. Obviously, I know you stated that you haven't got any interest in relation to the money, but from what I can tell you now, that looking from our system and looking at provisional value of obviously your records, the statement what you've given today, you're estimated at a level 5. So that's anywhere between £80,000 to £100,000. But that's obviously— I can't say for right now that that's a guaranteed figure. But that is something what we believe that this level is going to be at. But it will all be down to the Scottish Redress Panel. In relation to that anyway?
[A 106:14]: It doesn't excite me. No, of course not. Maybe 40 years ago it might have, you know what I mean? But now I don't give a shit, really. I think what— you've no idea how this has made me feel now, just be talking to you. I'm not going to go run and speak to my wife when I go back home, but I think through time I might. I might do that.
[B 106:36]: I think it's one of those, I think now, like, not only for this for you isn't mainly to get anything back is in form of a compensation. I feel as though this is perfect for you in regards to your closure. I feel like now that you've been able to take a detailed account of what happened and to— obviously it's a bit easier speaking to me today because you can't put a name to my face. No, sorry, you can't put a face to my name. So yeah, it's one of those where like you probably would feel a bit more comfortable to speaking about it and being able to talk. And obviously, as I said, I'm very grateful for you to be able to do that, not only just for obviously my job and being able to do this for you, but also I'm thankful that you've done it for not for yourself really, because I feel as though this would be the start of something for you where you'd be able to—
[A 107:25]: Well, a bit interesting. I mean, to be honest with you, I don't think anybody's ever going to be alive that's caused any of this, and I don't think any repercussions is ever going to happen to these guys. And I've accepted that, you know what I mean. But I think what makes me happy is that the government has realised there's been a problem.
[B 107:45]: Of course.
[A 107:45]: A bit late, but I mean, hopefully now the kids that are going on my journey, you know what I mean, that's what it is, it's been my journey, they'll get the care that they need and thrive, you know what I mean, that I never got. And that matters. Believe me, that matters.
[B 108:04]: Of course. And you've done an absolute fantastic job in raising your family as well, especially considering everything what you've been through. Obviously, something you should be very, very proud of what you've managed to do.
[C 108:14]: Yeah.
[A 108:14]: I suppose if anything, I can thank for what happened to me for that. Yeah. In a perverse kind of way.
[B 108:20]: Well, really, it's more of thanking yourself that you was able to have that mental fortitude to be able to tell yourself that you've got a plan I'm going to stick with it and I'm going to show everyone that obviously you deserve better. And you did get better, then that was all from your own doing. Like, you became— obviously, um, without, um, sounding a bit too much like— at the end of the day, um, you, you are older than me, but you became your own, your own man essentially at that time. No guidance, nothing at all. And a lot of people within this Scottish region has not been able to do that. And I can is that right?
[A 108:56]: I can imagine.
[B 108:58]: Yeah, it could have gone a lot worse. You've probably got one of the best outcomes I've ever seen so far coming from this. Yeah. Which in a little way, obviously, you probably may feel a little bit lucky from the outcome.
[A 109:11]: I do, I do, yeah, I do. And as I say, if I had done education at school and I'd done mainstream school, I don't know where I would be. I'd probably be still in Edinburgh. I don't know. I don't know. I don't even want to think what happened then, you know. I mean, it didn't happen, and what did happen I've had to deal with, and again, I've done a bloody good job of it. I know I have.
[B 109:33]: You've done a fantastic job, I must admit, honestly. Thank you. So we're literally just near the last few questions now, yeah, and we should be able to fly through. But just in relation to that past question, what I asked, did you receive any payment, apology, settlement, or decision, or any signed waivers waiver or discharge, and do you have any copies?
[A 109:52]: Nope, nothing at all. Nothing.
[B 109:54]: Nope. So now it's just for the reason for applying. Why are you applying to the Scottish Readjust Scheme, and what would you like to come from telling your storey today?
[A 110:04]: Education. But I think, I think that's out there already. I think that's why they've created this scheme. I think whoever reads this, I don't think they'll be shocked by it because they'll have read a lot worse. But now is the time to do it. You just— I just say nobody can be punished for this, but it's just the time, you know what I mean? If you had spoke to me 2 years ago, I would have told you piss off, absolutely no chance, you know what I mean? But the time in my life now, I'm nearly 60, you know what I mean? And I feel now I should, and it's just time. Yeah, the time is right. It really is right to do that. Yeah, and it should be. I mean, I should be shouting it from the roof. Yeah. In a strange kind of way, you know what I mean? But—
[B 111:32]: The next question would be, what would an acknowledgement mean to you, Richard?
[A 111:37]: I think now it'd be pretty much meaningless, to be honest with you. It's like the horse is bolted, you know what I mean, after the steel door's been left open. It's happened because none of the people— again, none of the people involved will ever have a repercussion of what they've done. So they can stand on the highest hill in the world and shout, \"I'm sorry, Richard.\" I just laugh at them, you know what I mean? Because it's somebody apologising that hasn't been through that, that hasn't, I'm presuming, you know what I mean, they're just reading my storey. And that's what it is, it's my life they're reading. So I think it'd be kind of, I don't think they should apologise on behalf of somebody else. Else, but somebody has to take ownership from it. I understand that.
[B 112:59]: But it is meaningless now. It is meaningless now, to be honest with you. It's happened now, and none of the people who were responsible will ever be accountable. You can stand on the highest hill and shout, sorry Richard, I would just laugh at that. I would understand that. I understand that someone has to take ownership, but those responsible will never face the consequences.
[A 113:15]: Yep, yeah, it's too late. It's far too late to be doing this, something that happened all these years ago.
[B 113:30]: And finally, is there anything else you want Rejoice Scotland to understand about what happened or the harm that you have lived with?
[A 113:38]: Again, I revert back to the previous question. What are they going to do with it? Ken, are they going to say, oh, we're so sorry? Hear it again, it's just bollocks as far as I'm concerned, you know. I mean, somebody who's in their 30s and their 40s trying to deal with something that happened 30 years ago, it's— they're doing it as a job. Yeah, Ken, they, they don't care. They'll go to bed tonight and they'll sleep no problem. What happened to me, they, you know, I mean, it's just a job to them, that's all it is. They've not experienced what I've went through, and for them to try and— and then for them to try and do something about that now, well As I say, it's too late. Far too late. And again, I think that's just a bit of resentment on my behalf there. Yeah.
[B 114:48]: So again, I refer back to the previous question. What can you do about it? You can say sorry, but it means nothing. A load of bollocks for them to now only start trying to do something about it. It's too late. Again, this may just be, just be my resentment on behalf of the care system.
[A 115:11]: Those that are meant to care have failed.
[B 115:21]: I just added that. So finally, Richard, it's just a closing— well, a closing and welfare cheque. Is there anything important that we have not covered our wording that you wanted to handle correctly?
[A 115:33]: No, no, you've been absolutely fantastic. You've delivered this like absolutely fantastic.
[B 115:49]: How are you feeling after discussing this, and do you feel safe to end the call?
[A 115:53]: Yeah, yeah, no, no, I'm not— I feel good actually. I feel good. I feel, and yeah, it's your job, I feel you've listened and you've extracted the right information. You know what I mean? You're not a robot. You're, yeah, yeah, I feel you've got compassion behind you. Yeah, it's made this whole process far easier.
[B 116:13]: Yeah, we're here to try and get the best possible outcome for you.
[A 116:16]: Yeah, yeah.
[B 116:17]: Obviously most of the time, um, you're not alone being the one who, but with saying like the money means nothing like a lot of people feel the same. And it is, yeah, it is more obviously the acknowledgement and the more of the panel admitting fault and taking accountability more than anything.
[A 116:37]: I think they've done that already by creating this system. They know there's been problems, you know what I mean?
[C 116:44]: Yeah.
[A 116:44]: But to the extent I don't think they do, and I don't think they ever will know. I don't think you'll speak to half the people involved to be honest with you. A lot of them have been dead by now, so you have no idea the true extent. This is just a statistics exercise for them, that's all this is.
[B 116:59]: Yeah, and we're gonna— when it comes in next year, there's also going to be the Church of England scheme, so really, yeah, so it's going to be even much. And with the Scotland one, obviously the storeys that have been detailed to us so far, obviously quite traumatic, I imagine, just not only for the people to have experienced it, but just even ourselves, just to hear anything. It is a shocking thing.
[A 117:25]: Yeah.
[B 117:25]: With the individually assessed Scottish redress applications, you get that, you get £100,000 because obviously, because they understand the severity of what's going on.
[A 117:34]: Yeah.
[B 117:35]: With the Church of England scheme, it's £600,000. So it shows you. Yeah, exactly. It shows you how severe basically that's going to be. So obviously that's something more. At the end of the day, the role, what we're doing here, it's the job satisfaction obviously outweighs the storeys that we hear because what we know is that we're obviously doing a job to try and make, trying to give closure to a part of your life, which obviously is very troubling. And obviously if we're able to get you any compensation in relation to that, Brilliant. But obviously, yeah, it's just a bonus on top of it. Yeah, more than anything, what we found is that the people who we're speaking to, they'd rather obviously know for sure that they're going to get this form of acknowledgement and to know that someone's being held accountable for it.
[A 118:27]: Yeah, yeah.
[B 118:28]: And so is there someone you can contact for support, or would you like any support service details?
[A 118:32]: No, I've got— I'm gonna meet a couple of colleagues now down at the bar. I'm gonna have a gin and tonic. I'm gonna go Chinese tonight. I'm over in Ireland on business, so yeah, I'm absolutely fine. But certainly I'll probably not sleep much tonight either, but again, that's just standard for me. And but all told, no, I'm not gonna jump off the windowsill. And for my kids later on— and actually one of my kids is here, he's one of my colleagues— so no, it's just I'm fine, absolutely fine.
[B 118:56]: No problem. What are you gonna have for the Chinese?
[A 118:59]: I don't know yet, I've never been to a Chinese in Ireland, so see what I and see what the crack is like.
[B 119:05]: Yeah, yeah, there you go. Well, I hope they have a lovely evening. But this is just the final question now, Richard. Has the next steps been explained to you?
[A 119:14]: Not really, no, to be honest with you, no.
[B 119:16]: Okay, I will, um, what I'm going to do is I'm now going to explain the next step to you. So I'm just going to answer that as yes. Um, so what will happen now is that I'm going to go away and I'm going to obviously draught your witness statement. I'm going to make it detailed, going to detail it within your first-person narrative.
[A 119:38]: Yep.
[B 119:38]: Because obviously this is your witness statement. I am then going to go through and I'm going to corroborate what you've said within this witness statement today, and I'm going to match it with the GP records, what we've collected. Yep. I'm going to match it with your childcare records, what we've collected, that being from Edinburgh City Council. Council, and also from the institution care setting called CMAB Care and Education. And following that, I will then make a bundle which will provide an exhibit sheet. It will provide an exhibit bundle of all relevant records which obviously corroborate what you've said today. And once that has been drafted and been completed, it is going to be sent to you directly at the email address what we have on file, which is richard@ adampervs.com.
[A 120:21]: That's correct.
[B 120:22]: Yeah, and so that'll be sent to over to you to have a look at, um, and for you to sign. And you sign and obviously just state that the information in the witness statement detailed is, um, correct, um, and the best of your ability. And once you've sent that back to us, we'll be then in a position where we'll have a WhatsApp meeting with you. The meeting won't be with me, unfortunately. Currently, right? It will be with our claims operations manager, which is Jay Taylor, and also it will be with the head solicitor here at MMA Legal. And it is not a long phone call whatsoever. All you'll need is a form of ID, be it passport or driving licence. Just put the camera in front of your face like you're taking a selfie, show obviously the ID, and then on the call, the head solicitor will state if this is acceptable and if he's happy with that. Once you've then verified, we will then submit your application to the Scottish Redress Panel. At the moment, we are unsure of the time period, what it's going to take for them to respond. We are currently under the impression that is anywhere between 8 to 12 weeks. So hopefully, if that's quick—
[A 121:35]: I wasn't expecting that answer.
[B 121:37]: I know. Yeah. Hopefully are going to come through quickly. And I do have a lot of, um, witness statements this week, just so you are aware. And I've also got, um, witness statements in the back what I'm still drafting as well.
[A 121:50]: Sure.
[B 121:50]: But from what you've given me today, like, and everything what you've done on this call, like I said, you've been absolutely fantastic, Richard. Like, you've, you've not, um, got disgruntled or anything like that when I've needed to, like, interrupt you, which obviously is a bit of a awkward situation for us both. It's not something I would want to put myself in position of interrupting you, but it's essentially just for the fluidity of the witness statement for when I go to type it up. Yeah, so hopefully I'll be able to get this done within maybe like an hour, an hour and a half, right? Okay, and then we'll go from there. I'm hoping that I might be able to get this done for you at the end of this week on Friday. If not, um, I'll definitely have it sent over to you by the end of next Friday.
[A 122:29]: Okay, that's absolutely Absolutely fine, mate. Yeah, no problem at all.
[B 122:32]: No problem. Well, thank you very much again for obviously sharing your storey with me today.
[A 122:35]: No, listen, not a problem. Incredible. Good to speak to you, and I'll catch up with you soon.
[C 122:39]: Okay.
[B 122:39]: Yeah, of course. Have a lovely evening. Bye.
[A 122:41]: Yeah, you too.
[B 122:41]: Bye-bye., `sentiment_data` = [{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Hi there.\",\"start\":160,\"end\":1960,\"confidence\":0.57637537000000005349420462152920663356781005859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Hi Richard, it's James here from ML Legal.\",\"start\":1960,\"end\":4250,\"confidence\":0.86954414999999996016555314781726337969303131103515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"How are you?\",\"start\":4400,\"end\":4910,\"confidence\":0.7345338500000000436784830526448786258697509765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"How are you doing?\",\"start\":5040,\"end\":5790,\"confidence\":0.7921296399999999682250972909969277679920196533203125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I'm okay, yeah, okay.\",\"start\":5940,\"end\":7340,\"confidence\":0.83575279999999996238813082527485676109790802001953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I do have to 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have.\",\"start\":184593,\"end\":185434,\"confidence\":0.68698095999999997385287997531122528016567230224609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think I must have, because certainly over there, neither.\",\"start\":185748,\"end\":187381,\"confidence\":0.647275299999999997879740476491861045360565185546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Same instances as in the past.\",\"start\":187837,\"end\":189648,\"confidence\":0.6580169000000000156802570927538909018039703369140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What was the cleanliness like of these cells?\",\"start\":202070,\"end\":203995,\"confidence\":0.84210633999999995324969859211705625057220458984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, just standard, just a room.\",\"start\":206573,\"end\":209005,\"confidence\":0.641741160000000032681555239832960069179534912109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, I can't remember it being overly dirty.\",\"start\":209456,\"end\":214132,\"confidence\":0.58120830000000001103188651541131548583507537841796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was you provided clothing when you was at the assessment centre?\",\"start\":224004,\"end\":226959,\"confidence\":0.88179839999999998223501052052597515285015106201171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Not initially, no.\",\"start\":228800,\"end\":229738,\"confidence\":0.74979143999999997571848098232294432818889617919921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, we got a grant from the social services, but that was probably a couple of weeks in.\",\"start\":230434,\"end\":237378,\"confidence\":0.868294600000000027506530386744998395442962646484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He was given a grant by the social services.\",\"start\":245667,\"end\":248142,\"confidence\":0.69464150000000002282973809997201897203922271728515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was this direct?\",\"start\":248239,\"end\":248967,\"confidence\":0.87326336000000004400334319143439643085002899169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was given clothes.\",\"start\":249145,\"end\":250019,\"confidence\":0.743929300000000015558043742203153669834136962890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Oh, sorry.\",\"start\":250424,\"end\":250731,\"confidence\":0.66955649999999999888444790485664270818233489990234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, yeah, I imagine it's a care grant or whatever it is.\",\"start\":251006,\"end\":255128,\"confidence\":0.75332796999999995790631146519444882869720458984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Yeah.\",\"start\":259165,\"end\":259552,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And how long into being there was this provided to you?\",\"start\":259730,\"end\":262984,\"confidence\":0.7421737999999999946254547467106021940708160400390625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"A good couple of weeks anyway.\",\"start\":263333,\"end\":264313,\"confidence\":0.88859440000000000647872866466059349477291107177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So did you only have like one set of clothes?\",\"start\":274647,\"end\":276690,\"confidence\":0.848392299999999988102672432432882487773895263671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"One set?\",\"start\":276834,\"end\":277140,\"confidence\":0.84296599999999999308641918105422519147396087646484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Well, I think in the end they would give me somebody else's clothes out of the top of that bank of clothing, but I always remember I looked right out of place because it was just\\u2014 it wasn't me.\",\"start\":277220,\"end\":285892,\"confidence\":0.53274440000000000683400003254064358770847320556640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was taken from the hearing straight there, so there's no pass and go.\",\"start\":291901,\"end\":297154,\"confidence\":0.75525169999999997028083953409804962575435638427734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What was the routine?\",\"start\":328706,\"end\":329646,\"confidence\":0.8033299400000000201060856852564029395580291748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What was the daily routine like there?\",\"start\":329760,\"end\":331462,\"confidence\":0.87073199999999995046806589016341604292392730712890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You were, you were up here in the morning and the doors, you had to stand behind your door, wait until it was opened.\",\"start\":332337,\"end\":338867,\"confidence\":0.79264740000000000197388771994155831634998321533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, you have to march, but literally march to the breakfast.\",\"start\":342570,\"end\":349780,\"confidence\":0.78682810000000003025633077413658611476421356201171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And was this in like a hall?\",\"start\":352051,\"end\":353629,\"confidence\":0.856014669999999977534343997831456363201141357421875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, yeah, yeah.\",\"start\":354692,\"end\":356302,\"confidence\":0.45885107000000002752670980044058524072170257568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And what would follow breakfast?\",\"start\":362200,\"end\":363866,\"confidence\":0.90027259999999997841513277307967655360698699951171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You would get breakfast and you would go up, and I remember you go back up to\\u2014 back up to your room.\",\"start\":364238,\"end\":369415,\"confidence\":0.8888770999999999755658564026816748082637786865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, um, and then you would try\\u2014 I think I probably had a bath or a shower or something.\",\"start\":370826,\"end\":377503,\"confidence\":0.85792659999999998365893816298921592533588409423828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I really can't remember.\",\"start\":378691,\"end\":379670,\"confidence\":0.56996583999999994585294871285441331565380096435546875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I certainly was not as bad as previous.\",\"start\":379895,\"end\":382222,\"confidence\":0.56368183999999998956553781681577675044536590576171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Um, so when you were saying when you was able to have the bath and shower, um, was it something where you was able to have your own privacy?\",\"start\":382784,\"end\":391034,\"confidence\":0.8651972999999999469622480319230817258358001708984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Oh no, no, no, no, no, no, no.\",\"start\":391242,\"end\":392815,\"confidence\":0.890693900000000038374992072931490838527679443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"All right, so would you just be able to briefly describe what it was like when you was taking a shower?\",\"start\":393008,\"end\":396940,\"confidence\":0.90092236000000003315335561637766659259796142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, it's just\\u2014 I mean, showers were all open.\",\"start\":397004,\"end\":399187,\"confidence\":0.74779519999999999324558075386448763310909271240234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And you were standing next to somebody.\",\"start\":399559,\"end\":400938,\"confidence\":0.74295129999999998116066990405670367181301116943359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"There was no privacy, no privacy whatsoever.\",\"start\":402235,\"end\":404327,\"confidence\":0.56421390000000004594227220877655781805515289306640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm sorry to seem like this is prying or anything like that, but was it ever a member of staff present when you were showering and stuff?\",\"start\":415590,\"end\":423368,\"confidence\":0.667651699999999959089791445876471698284149169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, yeah, because you were watched 24\\/7.\",\"start\":423529,\"end\":424885,\"confidence\":0.61911075999999998220602037690696306526660919189453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There, it was constant.\",\"start\":425847,\"end\":427076,\"confidence\":0.73041146999999995159669197164475917816162109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You couldn't be left alone unless, unless you're in your room locked in.\",\"start\":427464,\"end\":430683,\"confidence\":0.53278619999999998757544972249888814985752105712890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What was contact like with your family?\",\"start\":441362,\"end\":447810,\"confidence\":0.84270809999999995998365420746267773211002349853515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Would you ever refuse or deny contact?\",\"start\":447890,\"end\":449879,\"confidence\":0.72582449999999998357935737658408470451831817626953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I've never seen them for 3 weeks.\",\"start\":449945,\"end\":450834,\"confidence\":0.5726192599999999632842673236154951155185699462890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Was not allowed to see them.\",\"start\":451304,\"end\":452032,\"confidence\":0.84535320000000002682583044588682241737842559814453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"He wasn't allowed to see him?\",\"start\":453068,\"end\":454056,\"confidence\":0.583300200000000046429704525507986545562744140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Nope.\",\"start\":454137,\"end\":454315,\"confidence\":0.48655769999999998187689698170288465917110443115234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No family contact for 3 weeks.\",\"start\":454639,\"end\":456258,\"confidence\":0.65400683999999997819685404465417377650737762451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Did you have a request to try and contact your family?\",\"start\":456306,\"end\":458735,\"confidence\":0.8514475999999999711320697315386496484279632568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, yeah, yeah, I wanted my mum.\",\"start\":459370,\"end\":461042,\"confidence\":0.6373997300000000532094190930365584790706634521484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, yeah.\",\"start\":461332,\"end\":462731,\"confidence\":0.493536470000000004887397153652273118495941162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And there was once that they did come up, but, um, only because they wanted\\u2014 the assessment said, what, just me to see a psychologist?\",\"start\":463278,\"end\":470512,\"confidence\":0.74374187000000002711885827011428773403167724609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And he had turned up.\",\"start\":470593,\"end\":471436,\"confidence\":0.77224535000000005258158353171893395483493804931640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay, one moment for a second.\",\"start\":472538,\"end\":473835,\"confidence\":0.76253340000000002785185415632440708577632904052734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Sure.\",\"start\":474159,\"end\":474289,\"confidence\":0.47534682999999999797324790051789022982120513916015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Can you remember the child psychologist's name?\",\"start\":492825,\"end\":496874,\"confidence\":0.80445986999999996580612560137524269521236419677734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"No, that's fine, don't worry.\",\"start\":497100,\"end\":499815,\"confidence\":0.706536199999999947607420835993252694606781005859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, I was not in a good way.\",\"start\":500674,\"end\":501995,\"confidence\":0.80306195999999996359974829829297959804534912109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Um, to say the least.\",\"start\":503247,\"end\":504292,\"confidence\":0.5492461299999999990717469700030051171779632568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Can you remember what the outcome was from you being seen by the child psychologist?\",\"start\":511049,\"end\":516057,\"confidence\":0.80869429999999997704662746400572359561920166015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, it was never discussed with me.\",\"start\":516105,\"end\":517042,\"confidence\":0.57347970000000003665263648144900798797607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I was never privy to that information.\",\"start\":517349,\"end\":518965,\"confidence\":0.6564330000000000442383907284238375723361968994140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So I just put the outcome of which was never discussed with me.\",\"start\":524180,\"end\":526466,\"confidence\":0.50220494999999998331219330793828703463077545166015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, none of this was discussed with me in any way, shape, or form.\",\"start\":526936,\"end\":530585,\"confidence\":0.57125663999999998221568375811330042779445648193359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And I was put in there so I couldn't abscond.\",\"start\":532387,\"end\":533837,\"confidence\":0.7363041999999999642767534169252030551433563232421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So now I'm just gonna go into the next question.\",\"start\":555149,\"end\":556671,\"confidence\":0.78061384000000000327190718962810933589935302734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"How did the other children genuinely treat you?\",\"start\":557254,\"end\":560743,\"confidence\":0.576040499999999955349494484835304319858551025390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Because I was in Edinburgh, it genuinely wasn't as bad, but there was still a tier system, as in hierarchy.\",\"start\":562850,\"end\":572259,\"confidence\":0.567419099999999954064833218581043183803558349609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Obviously I was still quite young, and there was children there up to 16.\",\"start\":572904,\"end\":576338,\"confidence\":0.81594379999999999686366436435491777956485748291015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The children there that were 16?\",\"start\":597700,\"end\":599060,\"confidence\":0.76264363999999995602507851799600757658481597900390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, there's older children.\",\"start\":599417,\"end\":600405,\"confidence\":0.68047296999999995481545056463801302015781402587890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, yeah, I should put the other children.\",\"start\":600470,\"end\":608562,\"confidence\":0.62969905000000003791882363657350651919841766357421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay, there were a tier system hierarchy.\",\"start\":608627,\"end\":610500,\"confidence\":0.75125604999999995303738842267193831503391265869140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was still quite young.\",\"start\":610904,\"end\":611760,\"confidence\":0.7546186999999999756028046249412000179290771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There were children there that were 16.\",\"start\":611953,\"end\":613859,\"confidence\":0.65842133999999996607499497258686460554599761962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, they were, they were the, like, say, the kingpins, you know what I mean?\",\"start\":615478,\"end\":618242,\"confidence\":0.69091550000000001574562702444382011890411376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So to speak.\",\"start\":623354,\"end\":624078,\"confidence\":0.73231034999999999879349843467934988439083099365234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":624561,\"end\":626250,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"How did they, how did the staff genuinely treat you?\",\"start\":627988,\"end\":630858,\"confidence\":0.75115100000000001312372432948905043303966522216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Like, uh, you're only the one he cared for, put it that way.\",\"start\":634504,\"end\":639624,\"confidence\":0.714371199999999983987208906910382211208343505859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You were there, they were there to do a job.\",\"start\":640050,\"end\":641846,\"confidence\":0.78172374000000000027199575924896635115146636962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know what I mean?\",\"start\":642251,\"end\":642542,\"confidence\":0.67174845999999999168750264288973994553089141845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They were turning up to do the job, but there was no one-to-one.\",\"start\":642591,\"end\":644906,\"confidence\":0.76231660000000001087272494260105304419994354248046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You were just there.\",\"start\":648027,\"end\":649191,\"confidence\":0.76460092999999995644344608081155456602573394775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, it was just a routine.\",\"start\":649579,\"end\":651585,\"confidence\":0.7540393499999999971095121509279124438762664794921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So the staff didn't care for you, they were only there to do a job.\",\"start\":668140,\"end\":670803,\"confidence\":0.65258439999999995340118630338110961019992828369140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was no one-to-one, you were just there.\",\"start\":670883,\"end\":672727,\"confidence\":0.80016860000000000763265006753499619662761688232421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was no routine.\",\"start\":673112,\"end\":674059,\"confidence\":0.69049499999999996990851514055975712835788726806640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And was there any form of rules, punishments, isolation, or unsafe arrangements that was enforced by the staff?\",\"start\":674716,\"end\":681805,\"confidence\":0.61162649999999996186517137175542302429676055908203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, they had a single cell that would put you in and strip you.\",\"start\":681869,\"end\":685141,\"confidence\":0.58858686999999998423760416699224151670932769775390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Oh, sorry, a single cell which they'd strip you?\",\"start\":686119,\"end\":688301,\"confidence\":0.59916340000000001264623961105826310813426971435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They'd strip you, and it had peepholes, and all the kids\\u2014 they'd make the kids bang on the door when they're\\u2014 because you wouldn't be\\u2014 you'd be allowed out for breakfast.\",\"start\":688782,\"end\":694700,\"confidence\":0.589853469999999990847072695032693445682525634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Hold on one second.\",\"start\":695408,\"end\":697368,\"confidence\":0.68062323000000002348741645619156770408153533935546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Sorry about this, Richard.\",\"start\":697532,\"end\":698332,\"confidence\":0.64079136000000003203780352123430930078029632568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":698626,\"end\":698920,\"confidence\":0.58435179999999997679793750648968853056430816650390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I just saw about this, correct?\",\"start\":725825,\"end\":726867,\"confidence\":0.86416389999999998483559693340794183313846588134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They had a single cell which they would strip you in.\",\"start\":727925,\"end\":729961,\"confidence\":0.58918625000000002245315045001916587352752685546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"There was peepholes, there was peepholes in the cell in which the other children would look through to mock you and bang on the door, correct?\",\"start\":730474,\"end\":737286,\"confidence\":0.68854979999999998963033931431709788739681243896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":737607,\"end\":737880,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And you would, you would have been there for the duration of your punishment.\",\"start\":738360,\"end\":742128,\"confidence\":0.6044478399999999584935039820265956223011016845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You've been there for the duration of the punishment?\",\"start\":747450,\"end\":749796,\"confidence\":0.6785162700000000324251914207707159221172332763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, it was 3 days.\",\"start\":749876,\"end\":750985,\"confidence\":0.772247899999999987130649969913065433502197265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You've been there for 3 days, 3 days, 3 days, maybe 4 days, and you would be stripped naked and you would obviously bring your food in, but there's no, there's no, um, nothing at all to do.\",\"start\":751097,\"end\":764290,\"confidence\":0.5722227699999999916968818070017732679843902587890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No books, no nothing.\",\"start\":764434,\"end\":765366,\"confidence\":0.58139269999999998450590510401525534689426422119140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So as you put, the punishment would last up to 3 or 4 days.\",\"start\":798059,\"end\":800389,\"confidence\":0.7317272999999999694153984819422475993633270263671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You would be naked, not provided any books or stimulant.\",\"start\":800486,\"end\":802347,\"confidence\":0.7585044499999999967343455864465795457363128662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They would only provide you with food.\",\"start\":802444,\"end\":805577,\"confidence\":0.5462690599999999729874389231554232537746429443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yep, correct.\",\"start\":805997,\"end\":806969,\"confidence\":0.5405896999999999508190740016289055347442626953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"They did have a potty in the corner, you pissing the pot legs.\",\"start\":807454,\"end\":809688,\"confidence\":0.5558020999999999656182581020402722060680389404296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"If you ever used the, uh, the pot, was it ever changed if you, if you requested for it to be changed?\",\"start\":822353,\"end\":829300,\"confidence\":0.86703669999999999351558699345332570374011993408203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, no, you once Once a day you would be let out to empty your piss pot, um, and that's it, you're back in again.\",\"start\":829365,\"end\":838377,\"confidence\":0.66229283999999999377195081251556985080242156982421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You didn't even have\\u2014 I know even in prison, like, you get exercise.\",\"start\":839480,\"end\":842100,\"confidence\":0.641275400000000050937387641170062124729156494140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"There's never any, nothing like that.\",\"start\":842181,\"end\":843557,\"confidence\":0.46150619999999997755679714828147552907466888427734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":847136,\"end\":849326,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So again, um, it is going to be, um Identifying what you'd now consider abuse that you suffered whilst she was at the assessment centre.\",\"start\":856055,\"end\":865900,\"confidence\":0.54466420000000004275619858162826858460903167724609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And so in relation to neglect, that would be any inadequate or withholding of food, clothing, warmth, hygiene, supervision, safety, medical care, education, or emotional support, unsafe confinement, failure to protect from bullying, violence, sexual harm, or other children or unsafe adults.\",\"start\":867787,\"end\":883809,\"confidence\":0.89768225000000001490008116888930089771747589111328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Looking back, would you say that you was a victim of neglect whilst she was at the assessment centre?\",\"start\":884292,\"end\":888148,\"confidence\":0.5227814299999999914092541075660847127437591552734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, 100%.\",\"start\":888363,\"end\":889337,\"confidence\":0.54147124000000002030930090768379159271717071533203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Predominantly psychological.\",\"start\":894890,\"end\":899917,\"confidence\":0.492550800000000010836487263077287934720516204833984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Looking back at your time when you was at the assessment centre, is there anything what you'd now consider as physical abuse?\",\"start\":910759,\"end\":918087,\"confidence\":0.53260695999999996264051560501684434711933135986328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You were given a punch here and there, yeah.\",\"start\":919064,\"end\":921179,\"confidence\":0.8217752000000000389690058000269345939159393310546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"If you step\\u2014 if you stepped out of line, if you want to go to put in a cell, you were given a punch or a slap.\",\"start\":922746,\"end\":927090,\"confidence\":0.62275480000000005276206138660199940204620361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Can you recall where they'd hit you?\",\"start\":938153,\"end\":939684,\"confidence\":0.80618590000000001083435563487000763416290283203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was it in the face?\",\"start\":940905,\"end\":942044,\"confidence\":0.813569399999999998129851519479416310787200927734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Genitals.\",\"start\":943425,\"end\":944170,\"confidence\":0.61176233999999996004959257334121502935886383056640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Give you a kick or a punch in the genitals.\",\"start\":944252,\"end\":946204,\"confidence\":0.5498893000000000252924792221165262162685394287109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Never anywhere that could be seen.\",\"start\":947750,\"end\":948859,\"confidence\":0.5606474999999999653255144949071109294891357421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Never.\",\"start\":949310,\"end\":949599,\"confidence\":0.43164802000000002113466734954272396862506866455078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Looking back at your time, would you say that there's anything what you would now consider as emotional abuse?\",\"start\":958978,\"end\":963380,\"confidence\":0.496141639999999994881108023037086240947246551513671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh yeah, yeah.\",\"start\":964793,\"end\":965719,\"confidence\":0.484886380000000005718874263038742356002330780029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then again, for looking back at your time at the assessment centre, is there anything what you'd now consider as sexual abuse?\",\"start\":967723,\"end\":972056,\"confidence\":0.495288200000000011780088016166700981557369232177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, no, no, no problem.\",\"start\":974363,\"end\":977093,\"confidence\":0.52579209999999998448316773647093214094638824462890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So I'm going to ask the following questions again in relation to all three levels of abuse that you suffered while you was at the assessment centre.\",\"start\":977800,\"end\":986055,\"confidence\":0.68965750000000003439026841078884899616241455078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So in relation to the neglect, Richard, could you please confirm who was involved or responsible?\",\"start\":986714,\"end\":992078,\"confidence\":0.7342729999999999535020833718590438365936279296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The system.\",\"start\":993540,\"end\":994182,\"confidence\":0.4747141999999999750770030004787258803844451904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The system is the system, yeah, clear and simple.\",\"start\":995162,\"end\":997892,\"confidence\":0.6596100000000000296296320811961777508258819580078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There is only one answer, yeah, yeah, it's the system.\",\"start\":998117,\"end\":1000735,\"confidence\":0.57955360000000000209041672860621474683284759521484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Edinburgh Council.\",\"start\":1001008,\"end\":1002695,\"confidence\":0.74940704999999996349657749306061305105686187744140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Or in our children's panel allowed this to happen by putting the children in here.\",\"start\":1003420,\"end\":1008892,\"confidence\":0.8872884500000000063124616644927300512790679931640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Can you think of any specific\\u2014 sorry, can you remember any names or any specific roles, descriptions of the staff?\",\"start\":1021296,\"end\":1031050,\"confidence\":0.76737080000000001955839934453251771628856658935546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"One springs to mind, and his name is Ronnie Motherwell.\",\"start\":1032365,\"end\":1036022,\"confidence\":0.8220927000000000095525365395587868988513946533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Ronnie Motherwell?\",\"start\":1037399,\"end\":1038431,\"confidence\":0.85937995000000000356266127710114233195781707763671875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes.\",\"start\":1041826,\"end\":1041891,\"confidence\":0.461038950000000002926725528595852665603160858154296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And would you say, um, Ronnie Motherwell was responsible for any of the abuse that you suffered when you was there?\",\"start\":1042004,\"end\":1050094,\"confidence\":0.63941199999999998038191506566363386809825897216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Could you specifically highlight which levels of abuse?\",\"start\":1051331,\"end\":1054231,\"confidence\":0.576542200000000004678213372244499623775482177734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Which type of abuse?\",\"start\":1054457,\"end\":1055859,\"confidence\":0.6524803999999999604142431053332984447479248046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"He would punch you.\",\"start\":1055907,\"end\":1056745,\"confidence\":0.726980399999999971072384141734801232814788818359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He would kick you if you were gonna get\\u2014 yeah, I mean, it's\\u2014 yeah, just an odd dig.\",\"start\":1057046,\"end\":1062064,\"confidence\":0.6268983500000000486096496388199739158153533935546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was not to the extent as Lendrick Muir, but there was\\u2014 you're always alert, you know.\",\"start\":1062144,\"end\":1068700,\"confidence\":0.84982239999999997781543470409815199673175811767578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I mean, you knew what was coming if you stood out of line.\",\"start\":1068748,\"end\":1071045,\"confidence\":0.5326003999999999738435008111991919577121734619140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":1071595,\"end\":1071918,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And again, in relation to who was responsible, um, for the physical abuse, um, who would you say was involved or responsible for that?\",\"start\":1090948,\"end\":1101476,\"confidence\":0.56744369999999999532036554228398017585277557373046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Staff.\",\"start\":1101783,\"end\":1102107,\"confidence\":0.68702227000000004597524139171582646667957305908203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":1103158,\"end\":1103336,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Do you remember any specific names?\",\"start\":1103449,\"end\":1104678,\"confidence\":0.87810040000000000315338866130332462489604949951171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, Ronnie Motherwell was one.\",\"start\":1105115,\"end\":1106133,\"confidence\":0.7616464499999999748780510344658978283405303955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, not really.\",\"start\":1107598,\"end\":1108440,\"confidence\":0.56558059999999998890274355289875529706478118896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He always starts\\u2014 he always sprung to mind.\",\"start\":1108506,\"end\":1110504,\"confidence\":0.69665915000000000478763695355155505239963531494140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Um, he was a Scouse, like, yeah, in the highest order.\",\"start\":1111537,\"end\":1115094,\"confidence\":0.8592788000000000092626351033686660230159759521484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And again, in relation to the emotional abuse, um, are you able to confirm who was involved or responsible?\",\"start\":1133385,\"end\":1138468,\"confidence\":0.56904279999999995975912270296248607337474822998046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, everybody dealt with my care package, to be fair.\",\"start\":1140391,\"end\":1144131,\"confidence\":0.7764216999999999924142457530251704156398773193359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Everyone dealt with your care package?\",\"start\":1144725,\"end\":1146555,\"confidence\":0.8141269700000000053563553592539392411708831787109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Everybody dealt with my care package, yeah, because I mean, I go to an assessment centre\\u2014 sorry, I go to a children's panel, and there was no dialogue with myself.\",\"start\":1146684,\"end\":1158162,\"confidence\":0.52558599999999999763389268991886638104915618896484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I went there because I kept absconding from Landryk Muir, and the next thing I know, I walked\\u2014 I was shackled and put into a social worker's car.\",\"start\":1158226,\"end\":1168661,\"confidence\":0.49246224999999999027977537480182945728302001953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Taken from my parents, no explanation, no nothing.\",\"start\":1170589,\"end\":1173849,\"confidence\":0.6392463999999999924028770692530088126659393310546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You were shackled, did you say?\",\"start\":1174588,\"end\":1175937,\"confidence\":0.61705816000000002219394446001388132572174072265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Handcuffs, eye cuffs, yeah, yeah, cuffs, so I couldn't abscond, I couldn't run away, because if I got to that door, I would have, trust me.\",\"start\":1176050,\"end\":1186667,\"confidence\":0.65301036999999995114052353528677485883235931396484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, so you was putting cuffs on, then putting cuffs and taken to the car, then straight to the assessment centre, straight there.\",\"start\":1186828,\"end\":1194297,\"confidence\":0.724248699999999967502617437276057898998260498046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, there's no passing go, there's no goodbye to parents, nothing.\",\"start\":1194410,\"end\":1201785,\"confidence\":0.671571970000000018075070329359732568264007568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I always remember the children's panel had a button under the table, and I knew\\u2014 obviously I knew exactly what was going to happen.\",\"start\":1209647,\"end\":1218100,\"confidence\":0.6514202399999999837376662981114350259304046630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The button was pressed, you could hear it.\",\"start\":1218729,\"end\":1220665,\"confidence\":0.76100372999999998935294343027635477483272552490234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, indicate them to lock the doors down the stairs.\",\"start\":1221243,\"end\":1223549,\"confidence\":0.71590359999999997331343593032215721905231475830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And was this the door downstairs?\",\"start\":1230412,\"end\":1232342,\"confidence\":0.845036270000000033775222618714906275272369384765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You mean in the entrance of the building?\",\"start\":1232422,\"end\":1233613,\"confidence\":0.7824294000000000526284793522791005671024322509765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Correct.\",\"start\":1234031,\"end\":1234368,\"confidence\":0.58715682999999996294349102754495106637477874755859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, yeah, they sealed it so I couldn't get out.\",\"start\":1234594,\"end\":1236604,\"confidence\":0.52989834999999996245634292790782637894153594970703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Hi, this is Craig.\",\"start\":1250472,\"end\":1251812,\"confidence\":0.75603629999999999444781906277057714760303497314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Hi Craig, it's Leah calling from Eleanor Legal.\",\"start\":1252959,\"end\":1256319,\"confidence\":0.89642659999999996234265609018621034920215606689453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Is now still a good time to conduct your witness statement?\",\"start\":1256707,\"end\":1259111,\"confidence\":0.86225956999999997520944816642440855503082275390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So now we're just going to go through each level of the abuse, if you're able to provide one clear example of what happened, where and when did it occur, what was happening before the abuse took place, during, and afterwards.\",\"start\":1261182,\"end\":1275541,\"confidence\":0.64452540000000002606839188956655561923980712890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So we'll start first with the neglect.\",\"start\":1275994,\"end\":1277469,\"confidence\":0.490982320000000027615527642410597763955593109130859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Could you please provide me with one clear example of what happened, Richard?\",\"start\":1280155,\"end\":1283272,\"confidence\":0.83466476000000000556866552869905717670917510986328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, well, neglect to me was being put in a room for 3 days, potentially, or longer or shorter, and on average 3 days with no clothing, no stimulation, no light.\",\"start\":1283934,\"end\":1299591,\"confidence\":0.662523100000000031428726288140751421451568603515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Kind of your final chance to say what you need to say.\",\"start\":1303580,\"end\":1308116,\"confidence\":0.857036050000000049209347707801498472690582275390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And what abuse did you want?\",\"start\":1308681,\"end\":1310118,\"confidence\":0.4935943799999999992422772265854291617870330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"I mean, you got a drink or something nearby?\",\"start\":1310312,\"end\":1313842,\"confidence\":0.87781719999999996417727743391878902912139892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, people can understand.\",\"start\":1316313,\"end\":1318387,\"confidence\":0.52628094000000003038763907170505262911319732666015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You mean you're ripped from your family, put into this surrounding without any chat, dialogue, anything?\",\"start\":1318468,\"end\":1326079,\"confidence\":0.83787595999999997520291117325541563332080841064453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"C\",\"text\":\"Some questions could be quite upsetting because to give concerning home and care in the same past.\",\"start\":1327200,\"end\":1331810,\"confidence\":0.852978470000000044137777877040207386016845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Just take your right-hand side now.\",\"start\":1332790,\"end\":1335650,\"confidence\":0.84779590000000004668123665396706201136112213134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"And before we do start, have you previously made any civil claim, criminal injuries claim, retrafications complaint, police report, inquiry statement, or claim to another team about any assistance you received?\",\"start\":1335650,\"end\":1349860,\"confidence\":0.7613697999999999854736643101205118000507354736328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"And have you ever received any payment, apology, settlement, or decision Do you recall what happened after this?\",\"start\":1351110,\"end\":1365427,\"confidence\":0.80825749999999996209254504719865508377552032470703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What respect?\",\"start\":1366553,\"end\":1367249,\"confidence\":0.50517434000000005500652378032100386917591094970703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So once you was obviously let out of the room, all right, just go back into mainstream then.\",\"start\":1367605,\"end\":1373399,\"confidence\":0.8004305400000000236815367316012270748615264892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, you get your collection of clothes, you get your clothes back, and you just go back into your room.\",\"start\":1374760,\"end\":1379338,\"confidence\":0.8039104999999999723314658695016987621784210205078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But I was put in there for 3 days because I refused to eat for 4 days.\",\"start\":1385067,\"end\":1389757,\"confidence\":0.8823676000000000296807911581709049642086029052734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You refused to eat for 4 days?\",\"start\":1394402,\"end\":1396544,\"confidence\":0.81151870000000003724238695212989114224910736083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Yep.\",\"start\":1398780,\"end\":1398891,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So now this will be in relation to the emotional abuse.\",\"start\":1407510,\"end\":1410871,\"confidence\":0.56030535999999997454068534352700226008892059326171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Are you able to provide a clear example of what happened, where and when did it occur, what happened before, during, and afterwards?\",\"start\":1412410,\"end\":1417921,\"confidence\":0.87302420000000002797690967781818471848964691162109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I mean, I'm sounding like a stuck record here, but the motion\\u2014 the emotional abuse started when I was in that children's panel, you know what I mean?\",\"start\":1420379,\"end\":1428213,\"confidence\":0.6871083000000000051699089453904889523983001708984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There was never any questions as to why I absconded from Lendrickmuir.\",\"start\":1429163,\"end\":1433956,\"confidence\":0.72516550000000001841016228354419581592082977294921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And obviously I could have told somebody, and what I was just labelled as this delinquent, and then the best thing was just to lock me up, and that emotionally screwed me up big time.\",\"start\":1435978,\"end\":1454813,\"confidence\":0.92068059999999996012576275461469776928424835205078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's just to go back a little bit, and if ever you do feel like obviously that you're repeating yourself I do apologise, obviously, for the repetitive questions.\",\"start\":1480577,\"end\":1490821,\"confidence\":0.59645479999999995168735722472774796187877655029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"If the question\\u2014 if the answer is the same, don't worry about giving a repetitive answer.\",\"start\":1491564,\"end\":1496631,\"confidence\":0.74134759999999999546815843132208101451396942138671875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"It's still okay to do so.\",\"start\":1496824,\"end\":1498013,\"confidence\":0.65135854000000004138115627938532270491123199462890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Okay, no problem.\",\"start\":1498270,\"end\":1500117,\"confidence\":0.5840469600000000038875214158906601369380950927734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And finally, the final example, if you'd be able to give one clear example of what happened in relation to the physical abuse, where and when did it occur, and what happened?\",\"start\":1500583,\"end\":1511098,\"confidence\":0.5983773500000000300502733807661570608615875244140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"It wasn't as bad as previous establishments.\",\"start\":1511407,\"end\":1517550,\"confidence\":0.52402603999999997075320834483136422932147979736328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But I mean, we were teenagers, and if you anything out of line, then you would get a dig, you got punched.\",\"start\":1518514,\"end\":1526693,\"confidence\":0.71932936000000002874088522730744443833827972412109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So it would happen, might happen on a daily basis, it might happen every 3 days, just when I got a bit cocky or rebelled, you know what I mean, you're put back into line.\",\"start\":1527367,\"end\":1537570,\"confidence\":0.56761479999999997492210468408302403986454010009765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So you said you'd receive a dig?\",\"start\":1544092,\"end\":1547170,\"confidence\":0.66653919999999999834727759662200696766376495361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"A dig or a punch?\",\"start\":1547798,\"end\":1548491,\"confidence\":0.77754325000000001910649416458909399807453155517578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, a dig, as in a dig in the ribs, or yeah, punching genitals or kicking genitals.\",\"start\":1548604,\"end\":1552519,\"confidence\":0.4895535699999999934561856207437813282012939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And again, can you recall anything what was happening, what would happen after this, after being in receipt of a punch?\",\"start\":1571467,\"end\":1578131,\"confidence\":0.87525487000000001813759809010662138462066650390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You would just go on about your daily routine, whatever that may be, the norm.\",\"start\":1579110,\"end\":1585870,\"confidence\":0.73993220000000003988560592915746383368968963623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was just accepted.\",\"start\":1592604,\"end\":1593685,\"confidence\":0.7151139399999999479717871508910320699214935302734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"When you say it was accepted, was this by members of staff?\",\"start\":1595460,\"end\":1599140,\"confidence\":0.865621500000000043684167394530959427356719970703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Not by me.\",\"start\":1599510,\"end\":1599911,\"confidence\":0.4859904299999999732762034909683279693126678466796875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"It was\\u2014 I just accepted it because I was\\u2014 it was, it was the right thing to do in my head.\",\"start\":1600008,\"end\":1605025,\"confidence\":0.69577604999999997925641537221963517367839813232421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, I had been out of hand or I'd done whatever I'd done, and I mean, and that was your\\u2014 I mean, obviously there's consequences in life, and that to me is a consequence.\",\"start\":1605945,\"end\":1613435,\"confidence\":0.5117661399999999805032757649314589798450469970703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"At the time, when you're a teenager, you just don't know any better.\",\"start\":1615375,\"end\":1617729,\"confidence\":0.6542122999999999688469642933341674506664276123046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":1624487,\"end\":1636533,\"confidence\":0.58435179999999997679793750648968853056430816650390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So now the relating 5 questions are going to be very repetitive, but it's just going to be in relation to the neglect, emotional, physical abuse.\",\"start\":1645474,\"end\":1652909,\"confidence\":0.79748520000000000518269871463417075574398040771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"How often did the neglect happen?\",\"start\":1653406,\"end\":1655537,\"confidence\":0.574992949999999947152673485106788575649261474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Over what period?\",\"start\":1656114,\"end\":1656819,\"confidence\":0.76777660000000003126530145891592837870121002197265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And did it ever change or become worse?\",\"start\":1656868,\"end\":1658534,\"confidence\":0.7816435999999999939547024041530676186084747314453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Well, you were neglected from the minute you were in there.\",\"start\":1658999,\"end\":1661354,\"confidence\":0.8476777699999999970970065987785346806049346923828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Really, I mean, from day 1 to day 21, you were neglected.\",\"start\":1662220,\"end\":1667588,\"confidence\":0.76318030000000003365556722201290540397167205810546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Looking back, you know, I mean, I mean, you wouldn't treat an animal the way that we were treated as children.\",\"start\":1670609,\"end\":1675017,\"confidence\":0.71995229999999998948823076716507785022258758544921875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"This is a big thing.\",\"start\":1683279,\"end\":1684057,\"confidence\":0.54810420000000004137064024689607322216033935546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"We were children, okay?\",\"start\":1684170,\"end\":1685774,\"confidence\":0.66437480000000004309868018026463687419891357421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And it's horrendous.\",\"start\":1686341,\"end\":1688204,\"confidence\":0.9105917999999999512539261559140868484973907470703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Say she had been there since the 2nd of August 1968 and that Crosslet is the only home that she has known.\",\"start\":1696190,\"end\":1702170,\"confidence\":0.8877036000000000370846464647911489009857177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"You remained at Crosslet during your early childhood, but Crosslet was under quarryers but it was not classed as a quarryer's home.\",\"start\":1704050,\"end\":1711750,\"confidence\":0.77114300000000002288658151883282698690891265869140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"So it's\\u2014 does that make sense?\",\"start\":1711750,\"end\":1713080,\"confidence\":0.79761910000000002529674247853108681738376617431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"[Speaker:MR RICHARD GARRIE] And again, the same question but this time in relation to the emotional abuse, Richard.\",\"start\":1713080,\"end\":1718530,\"confidence\":0.5846404400000000389781007470446638762950897216796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"How often did this happen, over what period, and did it ever change or become worse?\",\"start\":1718530,\"end\":1721710,\"confidence\":0.70186406000000001181859943244489841163158416748046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Worse.\",\"start\":1721800,\"end\":1722169,\"confidence\":0.865744700000000033668356991256587207317352294921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"My emotions were\\u2014 I mean, I couldn't focus, I couldn't think, and I was just robotic.\",\"start\":1722491,\"end\":1730661,\"confidence\":0.90818440000000000278390643870807252824306488037109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, I was in the system, so your emotions didn't come into anything back then.\",\"start\":1731148,\"end\":1740405,\"confidence\":0.6861414999999999597690703012631274759769439697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Was 1973.\",\"start\":1747250,\"end\":1748710,\"confidence\":0.8161251000000000477285766464774496853351593017578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"You've been there from the age of 5, and it looks like you were there for about a year.\",\"start\":1748710,\"end\":1753230,\"confidence\":0.7885543999999999886796331338700838387012481689453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I couldn't think.\",\"start\":1754490,\"end\":1755450,\"confidence\":0.62296680000000004273630338502698577940464019775390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I was robotic.\",\"start\":1755450,\"end\":1756060,\"confidence\":0.60987320000000000419504431192763149738311767578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was just in the system.\",\"start\":1756410,\"end\":1757360,\"confidence\":0.59827010000000002687414735191850923001766204833984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"My emotions never came into question back then.\",\"start\":1757450,\"end\":1759780,\"confidence\":0.68298804999999995768433791454299353063106536865234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, no, obviously I'm fucked up.\",\"start\":1760090,\"end\":1762790,\"confidence\":0.94576709999999997169339849278912879526615142822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That's, again, that's the way I felt at the time.\",\"start\":1763850,\"end\":1765680,\"confidence\":0.82931732999999996369666632745065726339817047119140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"That's just\\u2014 my head was just done.\",\"start\":1765830,\"end\":1769000,\"confidence\":0.49591193000000000079552364695700816810131072998046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"'88 until '81.\",\"start\":1773988,\"end\":1775367,\"confidence\":0.8837454300000000539938582733157090842723846435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"I've got a 6-month family placement.\",\"start\":1777631,\"end\":1781016,\"confidence\":0.89122884999999996136210711483727209270000457763671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And again, it might seem a bit repeated, but in relation to the physical abuse, how often did this happen?\",\"start\":1783207,\"end\":1789873,\"confidence\":0.5312094000000000537653477294952608644962310791015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Over what period?\",\"start\":1790454,\"end\":1791052,\"confidence\":0.76777660000000003126530145891592837870121002197265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And did it ever change or become worse?\",\"start\":1791100,\"end\":1792574,\"confidence\":0.7816435999999999939547024041530676186084747314453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It didn't come any worse because there was cameras and they couldn't really make it any worse as such.\",\"start\":1793401,\"end\":1800885,\"confidence\":0.7927589999999999914592763161635957658290863037109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It happened periodically.\",\"start\":1801634,\"end\":1803328,\"confidence\":0.78693880000000004937277253702632151544094085693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It could happen once a day, it could happen once every 3 days.\",\"start\":1806636,\"end\":1809431,\"confidence\":0.81705755000000002130633447450236417353153228759765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So it could be once a day or once every\\u2014 yeah, it was really\\u2014 I mean, that was their form of punishment when we were out of line.\",\"start\":1815880,\"end\":1823015,\"confidence\":0.493342129999999989831138691442902199923992156982421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"And do you understand the purpose of the statement?\",\"start\":1827220,\"end\":1832900,\"confidence\":0.77004879999999997775006477240822277963161468505859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"And do you agree that it can be used for your Scottish redress application alongside any supporting evidence?\",\"start\":1833120,\"end\":1839320,\"confidence\":0.9190805600000000463722926724585704505443572998046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"C\",\"text\":\"Amazing.\",\"start\":1839320,\"end\":1840580,\"confidence\":0.80193170000000002506368446120177395641803741455078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"C\",\"text\":\"So I'm gonna ask some questions about your personal background and your entry into care, but I know that that would be a bit difficult for you.\",\"start\":1840580,\"end\":1847500,\"confidence\":0.5015340999999999826997054697130806744098663330078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We're now on to the next question.\",\"start\":1847610,\"end\":1849190,\"confidence\":0.85310196999999998723751559737138450145721435546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Again, it'll be asked again, um, 3 times, just in relation to the abuse of which you've suffered.\",\"start\":1849280,\"end\":1855100,\"confidence\":0.6249029999999999862581034903996624052524566650390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So I do apologise if it becomes a bit tedious or repetitive.\",\"start\":1855100,\"end\":1856880,\"confidence\":0.6051206000000000084781959230895154178142547607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So in relation to the neglect, what immediate effects did you experience?\",\"start\":1859875,\"end\":1863638,\"confidence\":0.73715059999999998918696064720279537141323089599609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Immediate?\",\"start\":1865680,\"end\":1866164,\"confidence\":0.76231729999999997549053887269110418856143951416015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Worthless.\",\"start\":1868377,\"end\":1868764,\"confidence\":0.66966574999999994854960050361114554107189178466796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, all my self-respect.\",\"start\":1869975,\"end\":1873027,\"confidence\":0.6563052000000000330004468196420930325984954833984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"As in you like lost all your self-respect?\",\"start\":1876529,\"end\":1878626,\"confidence\":0.8243639000000000383039377993554808199405670166015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, a lot.\",\"start\":1878772,\"end\":1879449,\"confidence\":0.650149639999999973127842167741619050502777099609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I mean, whatever respect I did have for myself, it was gone.\",\"start\":1879514,\"end\":1881483,\"confidence\":0.529085400000000039000269680400379002094268798828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I absolutely despised my family because of this.\",\"start\":1883460,\"end\":1886220,\"confidence\":0.97685074999999998990318772484897635877132415771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Do you know anything about why you were put into care?\",\"start\":1886746,\"end\":1889124,\"confidence\":0.6389506499999999533656591665931046009063720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, just life.\",\"start\":1896074,\"end\":1897249,\"confidence\":0.564058839999999950265419101924635469913482666015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And just, I, I just hated life.\",\"start\":1897314,\"end\":1899828,\"confidence\":0.96426343999999997169680909792077727615833282470703125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's perfectly fine, Richard.\",\"start\":1904263,\"end\":1906303,\"confidence\":0.6842740000000000488711293655796907842159271240234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And we're now going to go into relation to the emotional, emotional abuse.\",\"start\":1906918,\"end\":1910673,\"confidence\":0.605937060000000027315536499372683465480804443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What immediate effects did you experience?\",\"start\":1910803,\"end\":1912357,\"confidence\":0.83028500000000005076827847005915828049182891845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was there any fear, shame?\",\"start\":1912422,\"end\":1913539,\"confidence\":0.620450799999999969003283695201389491558074951171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Sleep problems, bedwetting, running away, behaviour, or school changes?\",\"start\":1914094,\"end\":1917454,\"confidence\":0.73687800000000003297628836662624962627887725830078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I couldn't run away because we were obviously locked in.\",\"start\":1918213,\"end\":1923377,\"confidence\":0.50961920000000004993268021280528046190738677978515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, what else?\",\"start\":1923636,\"end\":1927247,\"confidence\":0.76018189999999996597779272633488290011882781982421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Emotional.\",\"start\":1928409,\"end\":1929184,\"confidence\":0.6335461000000000009180212146020494401454925537109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Um, just take your time.\",\"start\":1929926,\"end\":1933073,\"confidence\":0.79041576000000002277801058880868367850780487060546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's best to try and maybe think of it as like, how do you remember how it made you feel?\",\"start\":1933235,\"end\":1938135,\"confidence\":0.79213666999999998719061977681121788918972015380859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Oh gosh.\",\"start\":1939009,\"end\":1939438,\"confidence\":0.5314380499999999951654672258882783353328704833984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Worthless, just like I was a nobody.\",\"start\":1940706,\"end\":1943376,\"confidence\":0.7365467999999999459959099112893454730510711669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I just felt, and I was existing but not living, you know what I mean?\",\"start\":1944405,\"end\":1951885,\"confidence\":0.60218154999999995435899791118572466075420379638671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":1952467,\"end\":1952758,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I just felt that there was\\u2014 I mean, I had a name, but that was all I had.\",\"start\":1954003,\"end\":1957399,\"confidence\":0.81090969999999995554418319443357177078723907470703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I was a nobody, and I was treated like a nobody.\",\"start\":1957641,\"end\":1961988,\"confidence\":0.8997597699999999587561205771635286509990692138671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I was treated like a problem child.\",\"start\":1962343,\"end\":1964088,\"confidence\":0.964041350000000019093704395345412194728851318359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, so I just couldn't run away as I was locked in.\",\"start\":1980707,\"end\":1982887,\"confidence\":0.56874937000000003184396746291895397007465362548828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I felt worthless, like I was a nobody.\",\"start\":1982985,\"end\":1984840,\"confidence\":0.95700289999999998968860381864942610263824462890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was not living, I was just existing.\",\"start\":1985100,\"end\":1986516,\"confidence\":0.602927699999999955338125801063142716884613037109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I felt like all I had was my name.\",\"start\":1987340,\"end\":1989078,\"confidence\":0.57196959999999996693276216319645754992961883544921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I was treated as a problem child.\",\"start\":1989242,\"end\":1990554,\"confidence\":0.9605757600000000007156586434575729072093963623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yep.\",\"start\":1991243,\"end\":1991484,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"No problem.\",\"start\":1992431,\"end\":1993057,\"confidence\":0.6486826999999999454615817739977501332759857177734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And then again, and this is just in relation to the physical abuse which you suffered, what immediate effects did you experience from the physical abuse?\",\"start\":1993795,\"end\":2002318,\"confidence\":0.579722999999999988318677424103952944278717041015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"To be honest with you, James, I've become numb.\",\"start\":2003281,\"end\":2005207,\"confidence\":0.60034233000000003510621127134072594344615936279296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I've come numb to it, and it just\\u2014 it became part of life.\",\"start\":2005785,\"end\":2008914,\"confidence\":0.6332183000000000117069021143834106624126434326171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was\\u2014 I just accepted it.\",\"start\":2017898,\"end\":2019215,\"confidence\":0.634103300000000036362735045258887112140655517578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, you couldn't do anything else but\\u2014 you're locked in, you couldn't do nothing, you couldn't run to speak to your mum.\",\"start\":2019761,\"end\":2025143,\"confidence\":0.56139296000000005193442120798863470554351806640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, you had nobody to turn to.\",\"start\":2025625,\"end\":2027006,\"confidence\":0.50061409999999995079633663408458232879638671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"When you were there, was that in a house or was it in like a\\u2014 The final\\u2014 oh, sorry.\",\"start\":2041956,\"end\":2046270,\"confidence\":0.67511182999999996834361581932171247899532318115234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So there's only 3 more questions in relation to this care setting.\",\"start\":2046607,\"end\":2049237,\"confidence\":0.8632427000000000294477331408415921032428741455078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Did anyone witness, know about it, or experience something similar?\",\"start\":2049830,\"end\":2053166,\"confidence\":0.86930823000000001510301217422238551080226898193359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, everybody knew what was going on there.\",\"start\":2054381,\"end\":2057271,\"confidence\":0.68802160000000001094377921617706306278705596923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Everybody knew it, like.\",\"start\":2057432,\"end\":2060270,\"confidence\":0.61559109999999994666808333931840024888515472412109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Can you remember any names?\",\"start\":2061281,\"end\":2062548,\"confidence\":0.85805357000000004319417712395079433917999267578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I was only there for a short period of time, only 3 weeks, as I say.\",\"start\":2062981,\"end\":2066429,\"confidence\":0.77847045999999997523133288268581964075565338134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I can't remember.\",\"start\":2066990,\"end\":2067535,\"confidence\":0.52505690000000004857838575844652950763702392578125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's perfectly fine.\",\"start\":2067927,\"end\":2070321,\"confidence\":0.64607449999999999601385525238583795726299285888671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, as I see it, it was just\\u2014 it was life, it was normal.\",\"start\":2072666,\"end\":2077165,\"confidence\":0.63291010000000003099529521932709030807018280029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Um, can you remember anything about your daily life there?\",\"start\":2078420,\"end\":2081022,\"confidence\":0.83384049999999998448174665099941194057464599609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"So what was the actual college itself like?\",\"start\":2081119,\"end\":2083058,\"confidence\":0.79289080000000000669757582727470435202121734619140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And I think it was normal for the staff just to, to do it, and it was just accepted.\",\"start\":2083365,\"end\":2087260,\"confidence\":0.654898100000000038534153645741753280162811279296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Okay, what about any of the food?\",\"start\":2098223,\"end\":2100841,\"confidence\":0.8519963600000000081280404629069380462169647216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Can you remember what any of the food was like?\",\"start\":2100906,\"end\":2102344,\"confidence\":0.87626236999999995713750422510202042758464813232421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Okay.\",\"start\":2106379,\"end\":2106656,\"confidence\":0.58435179999999997679793750648968853056430816650390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"And did you do schoolwork?\",\"start\":2108520,\"end\":2110826,\"confidence\":0.7718610999999999666698613509652204811573028564453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So, but everyone knew, everybody knew what was going on there.\",\"start\":2112399,\"end\":2114670,\"confidence\":0.678217599999999976034814608283340930938720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I can't remember the names as I was only there for 3 weeks.\",\"start\":2114992,\"end\":2117328,\"confidence\":0.563404699999999980519760356401093304157257080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was life to me at this point.\",\"start\":2117892,\"end\":2119342,\"confidence\":0.56960076000000003926260205844300799071788787841796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was led to, I was led to believe that this was that it was normal behaviour, that it was also normal for the staff to do it, like it was accepted.\",\"start\":2119600,\"end\":2127118,\"confidence\":0.7372088999999999447965137733262963593006134033203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, it's just been\\u2014 if you've done something wrong, you get punished.\",\"start\":2127327,\"end\":2130249,\"confidence\":0.797143099999999993343635651399381458759307861328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And yeah, a kick or a punch was a punishment, and that's just become the norm.\",\"start\":2130619,\"end\":2134408,\"confidence\":0.75208770000000002564632950452505610883235931396484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Yeah.\",\"start\":2134713,\"end\":2134890,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"What about hygiene-wise?\",\"start\":2135050,\"end\":2136190,\"confidence\":0.80551150000000004691713684223941527307033538818359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Did you get any toiletries, you know, shower gel, shampoo, toothpaste?\",\"start\":2136319,\"end\":2140927,\"confidence\":0.8415861000000000036180836104904301464557647705078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was that provided?\",\"start\":2141473,\"end\":2145937,\"confidence\":0.8452224999999999877076106713502667844295501708984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Did you ever tell anyone or try to get help?\",\"start\":2149438,\"end\":2151849,\"confidence\":0.7550396299999999616403556501609273254871368408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I had nobody I could tell because everybody that I knew was in the system.\",\"start\":2152733,\"end\":2157491,\"confidence\":0.65336220000000000407425204684841446578502655029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"And what about clothes?\",\"start\":2158132,\"end\":2159133,\"confidence\":0.7409860999999999808807160661672241985797882080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Were you given any fresh clothing?\",\"start\":2159198,\"end\":2160773,\"confidence\":0.87824553000000005198444341658614575862884521484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I mean, who would believe us as children?\",\"start\":2163502,\"end\":2164850,\"confidence\":0.678424600000000044275338950683362782001495361328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"We were never believed, never.\",\"start\":2164997,\"end\":2166325,\"confidence\":0.8012869400000000030814817364444024860858917236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then Robert, finally, what was different at this placement compared with the others?\",\"start\":2182441,\"end\":2187584,\"confidence\":0.88375585999999994868403518921695649623870849609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You couldn't go.\",\"start\":2189900,\"end\":2190445,\"confidence\":0.580691340000000000287627699435688555240631103515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I couldn't escape.\",\"start\":2190616,\"end\":2191230,\"confidence\":0.5654846399999999828622776476549915969371795654296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I had to accept what was coming or what I was getting.\",\"start\":2193996,\"end\":2196960,\"confidence\":0.77815204999999998403126255652750842273235321044921875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"C\",\"text\":\"Yeah, absolutely.\",\"start\":2208494,\"end\":2211943,\"confidence\":0.50143020000000004809947995454422198235988616943359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So now that concludes, um, your second care setting, um, being at the assessment centre.\",\"start\":2213249,\"end\":2218338,\"confidence\":0.83735700000000001796962578737293370068073272705078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Um, I know, again, apologise for the, uh, tediousness of the questions, but We'll be going through the final set of 12 questions again, this time in relation to your final care setting.\",\"start\":2218839,\"end\":2232757,\"confidence\":0.515777200000000046742343329242430627346038818359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So Richard, could you kindly just confirm the institutional name, the location, approximate date and age, and who placed you there?\",\"start\":2233111,\"end\":2241860,\"confidence\":0.93243646999999996172192595622618682682514190673828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was St Catherine's.\",\"start\":2242566,\"end\":2244749,\"confidence\":0.8599115999999999981895371092832647264003753662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was adjacent to the assessment centre in Edinburgh, Howden Hall.\",\"start\":2245616,\"end\":2251267,\"confidence\":0.91721960000000002377618102400447241961956024169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Liberton.\",\"start\":2253333,\"end\":2254286,\"confidence\":0.6987088299999999474465539606171660125255584716796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was placed in there by the Children's Panel after my 3-week initial assessment period was over.\",\"start\":2254383,\"end\":2261066,\"confidence\":0.85926086000000001519083525636233389377593994140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was roughly 14, 15, probably near the 15 mark.\",\"start\":2262748,\"end\":2268643,\"confidence\":0.9087339599999999517621063205297105014324188232421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Okay, are you okay?\",\"start\":2268967,\"end\":2270198,\"confidence\":0.76903354999999995467163671492016874253749847412109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Yeah, take your time.\",\"start\":2271796,\"end\":2273115,\"confidence\":0.77305995999999999046536913738236762583255767822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, so St.\",\"start\":2283298,\"end\":2283860,\"confidence\":0.65087134000000002043151425823452882468700408935546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Catharine's units adjacent to the assessment centre, Howden Hall, Liverpool.\",\"start\":2283940,\"end\":2288099,\"confidence\":0.913045939999999944802766549400985240936279296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was placed in there by the Children's Panel once my 3-week assessment was over.\",\"start\":2288677,\"end\":2292113,\"confidence\":0.8705240499999999936875383355072699487209320068359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"How old did you say you were at the time?\",\"start\":2292611,\"end\":2294168,\"confidence\":0.8779285999999999479115331268985755741596221923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"15.\",\"start\":2294618,\"end\":2294971,\"confidence\":0.52607539999999997082369418421876616775989532470703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"14 and a half, 15.\",\"start\":2295421,\"end\":2296368,\"confidence\":0.74062099999999997379518390516750514507293701171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And the next question, um, what type of setting was it and how long were you there?\",\"start\":2303444,\"end\":2306825,\"confidence\":0.89959460000000002199982418460422195494174957275390625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"It was an open setting, an open children's home.\",\"start\":2307533,\"end\":2310447,\"confidence\":0.6325317999999999774018988318857736885547637939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Uh, I was there just under a year, I believe.\",\"start\":2311719,\"end\":2314678,\"confidence\":0.84185239999999994520152313270955346524715423583984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So just over a year, just under a year, and I'm sure it's just under a year.\",\"start\":2323489,\"end\":2326533,\"confidence\":0.64195100000000004936140385325415991246700286865234375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"No problem, no problem.\",\"start\":2330536,\"end\":2331933,\"confidence\":0.62209429999999998894821828798740170896053314208984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So now, um, again, we're just going to go through a brief description of what your ordinary day life was like at St.\",\"start\":2333154,\"end\":2339384,\"confidence\":0.87406130000000004098836825505713932216167449951171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Catherine's unit.\",\"start\":2339432,\"end\":2340122,\"confidence\":0.78174834999999998075281837373040616512298583984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So as the same with the previous, we'll start off with the accommodation.\",\"start\":2340636,\"end\":2344859,\"confidence\":0.89934133999999998909657961121411062777042388916015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Could you kindly just confirm what the accommodation was like?\",\"start\":2345373,\"end\":2347958,\"confidence\":0.89516556000000002679684030226781032979488372802734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was a bedroom, um, well, dorm with 5 boys in it.\",\"start\":2348263,\"end\":2353321,\"confidence\":0.87540859999999998120046029725926928222179412841796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, had 5 bays.\",\"start\":2355998,\"end\":2357027,\"confidence\":0.7032576999999999856072463444434106349945068359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":2357445,\"end\":2357703,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And was there any windows?\",\"start\":2358652,\"end\":2359649,\"confidence\":0.82082230000000000469384531243122182786464691162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, there was a window.\",\"start\":2360437,\"end\":2361161,\"confidence\":0.71854099999999998527044908769312314689159393310546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, yeah.\",\"start\":2361322,\"end\":2363155,\"confidence\":0.493536470000000004887397153652273118495941162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So there's windows to allow natural light.\",\"start\":2365070,\"end\":2367192,\"confidence\":0.76005000000000000337507799486047588288784027099609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was there ever a toilet in this, um, in your dorm?\",\"start\":2369670,\"end\":2372201,\"confidence\":0.7844918400000000513472286911564879119396209716796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, no, not at all.\",\"start\":2372590,\"end\":2373872,\"confidence\":0.595920739999999948821596262860111892223358154296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What was the overall hygiene like of the dorms?\",\"start\":2386069,\"end\":2390349,\"confidence\":0.8689742000000000299309022011584602296352386474609375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"It was better, definitely better.\",\"start\":2390672,\"end\":2393207,\"confidence\":0.94503789999999998627799868700094521045684814453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There was more women involved in the care there.\",\"start\":2394531,\"end\":2397875,\"confidence\":0.7892848999999999559662455794750712811946868896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, and can you remember what your daily routine was like?\",\"start\":2405231,\"end\":2408493,\"confidence\":0.87027745999999994719331652959226630628108978271484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, it was pretty systematic.\",\"start\":2410803,\"end\":2413817,\"confidence\":0.79349583000000001309359731749282218515872955322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Again, you would get up, um, you would go down, down for breakfast.\",\"start\":2413898,\"end\":2420221,\"confidence\":0.9043512000000000217170281757717020809650421142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, um, no, I think you just go after breakfast, you would go then most of the time I was a day pupil at my high school, so I would be travelling in the bus to the high school.\",\"start\":2423606,\"end\":2442019,\"confidence\":0.8291897999999999768760972074232995510101318359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Hold on one moment.\",\"start\":2443008,\"end\":2447010,\"confidence\":0.7665243999999999946481921142549254000186920166015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You take a day bus to the, to the high school?\",\"start\":2452170,\"end\":2455358,\"confidence\":0.88862883999999997541863194783218204975128173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, yeah, not, not, not initially, but once, once you were there for a while, I was getting the day bus.\",\"start\":2455809,\"end\":2460898,\"confidence\":0.710264439999999996899759935331530869007110595703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But initially It would be that they had some, like, say, a classroom environment, but again, there was never any lessons being taught.\",\"start\":2460962,\"end\":2469113,\"confidence\":0.54622172999999996090281229044194333255290985107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, we're all different ages, and you know what I mean, so they couldn't categorise us like that.\",\"start\":2470958,\"end\":2478542,\"confidence\":0.660158800000000045571368900709785521030426025390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It was just impossible to do so.\",\"start\":2478590,\"end\":2480536,\"confidence\":0.6373284500000000463160176877863705158233642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Are you okay?\",\"start\":2487976,\"end\":2492480,\"confidence\":0.79175180000000000557491830477374605834484100341796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":2493506,\"end\":2494821,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So I've got so far, um, the bedroom slash door had 5 bars.\",\"start\":2496071,\"end\":2499743,\"confidence\":0.81642139999999996380353195490897633135318756103515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was, uh, there were windows to allow natural light.\",\"start\":2499839,\"end\":2502163,\"confidence\":0.845068500000000000227373675443232059478759765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"There was no open toilet in the dorms.\",\"start\":2502500,\"end\":2504039,\"confidence\":0.61674803000000000263725041804718784987926483154296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"The overall hygiene was better.\",\"start\":2504103,\"end\":2505466,\"confidence\":0.68387830000000005004068270864081569015979766845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There were more women involved in the care there.\",\"start\":2505931,\"end\":2507630,\"confidence\":0.7851804000000000005599076757789589464664459228515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"My routine was systematic again: get up, down for breakfast.\",\"start\":2508031,\"end\":2511333,\"confidence\":0.83868719999999996606021568368305452167987823486328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Most of the time I was a day pupil at my high school.\",\"start\":2511478,\"end\":2513674,\"confidence\":0.87689099999999997603339352281182073056697845458984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I would take a day bus to the high school.\",\"start\":2514267,\"end\":2515854,\"confidence\":0.77155969999999995945216824111412279307842254638671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Not initially, it would be a classroom environment in the unit.\",\"start\":2516207,\"end\":2519068,\"confidence\":0.87067890000000003336566578582278452813625335693359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"There was no education though.\",\"start\":2519572,\"end\":2520807,\"confidence\":0.495848300000000019593926481320522725582122802734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"With the mixed ages and abilities, this was impossible to categorise.\",\"start\":2521133,\"end\":2524676,\"confidence\":0.481223879999999992751469335416913963854312896728515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yep.\",\"start\":2528091,\"end\":2528495,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Can you remember what the overall food was like?\",\"start\":2528576,\"end\":2531183,\"confidence\":0.9143250000000000543565192856476642191410064697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Did you have 3 meals a day?\",\"start\":2531248,\"end\":2532463,\"confidence\":0.89436199999999999032951336630503647029399871826171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was there any choice?\",\"start\":2532706,\"end\":2533823,\"confidence\":0.78908809999999995898889437739853747189044952392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No choice, no.\",\"start\":2534973,\"end\":2535539,\"confidence\":0.58825780000000005287574822432361543178558349609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was take it or leave it.\",\"start\":2535620,\"end\":2536446,\"confidence\":0.70773405000000000342197381542064249515533447265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":2537700,\"end\":2538816,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And then there's breakfast, pretty standard breakfast, which was usually porridge, I think it was at the time.\",\"start\":2539205,\"end\":2546439,\"confidence\":0.78719704999999995376214201314724050462245941162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, yeah, um, it's just standard.\",\"start\":2547352,\"end\":2551317,\"confidence\":0.724911300000000036192204788676463067531585693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There was no choice.\",\"start\":2551430,\"end\":2552094,\"confidence\":0.6500285999999999564380459560197778046131134033203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You just\\u2014 it was there.\",\"start\":2552353,\"end\":2553793,\"confidence\":0.7518109699999999673281081413733772933483123779296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"If you ate it, you ate it.\",\"start\":2554214,\"end\":2554893,\"confidence\":0.55328759999999999052988641778938472270965576171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"If you didn't eat it, then you went hungry.\",\"start\":2554942,\"end\":2556916,\"confidence\":0.72738373000000000612175199421471916139125823974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was you ever provided clothing when you was there?\",\"start\":2563868,\"end\":2565511,\"confidence\":0.8621277000000000523272092323168180882930755615234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"With other\\u2014 what, sorry?\",\"start\":2566445,\"end\":2567186,\"confidence\":0.55974040000000002681446176211466081440448760986328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was you ever provided clothing?\",\"start\":2567589,\"end\":2569006,\"confidence\":0.83241039999999999476898437933414243161678314208984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, because I had to attend school, so yes, I was.\",\"start\":2569667,\"end\":2572389,\"confidence\":0.59671229999999997328785639183479361236095428466796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And with the clothing, what was provided, would you say it was adequate and clean?\",\"start\":2581319,\"end\":2584989,\"confidence\":0.87846889999999999698587771490565501153469085693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, it's adequate, I suppose.\",\"start\":2586287,\"end\":2589428,\"confidence\":0.74268319999999998781703425265732221305370330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I mean, it couldn't really be to the extent of his previous establishments because you're in the public domain.\",\"start\":2589572,\"end\":2596446,\"confidence\":0.71329480000000000661231069898349232971668243408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":2597023,\"end\":2598161,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And do you remember what your access to contacting your family was like?\",\"start\":2612792,\"end\":2618391,\"confidence\":0.76598109999999997032915644012973643839359283447265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Would you ever refuse to access?\",\"start\":2618456,\"end\":2620074,\"confidence\":0.60106210000000004356479621492326259613037109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"As time went on there, I actually had weekend access home.\",\"start\":2624028,\"end\":2628124,\"confidence\":0.75683515999999995127467400379828177392482757568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was this ever threatened to be taken away from you?\",\"start\":2633398,\"end\":2635360,\"confidence\":0.50737569999999998504591758319293148815631866455078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh yeah, constantly.\",\"start\":2635490,\"end\":2636415,\"confidence\":0.647232999999999947249307297170162200927734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"If you misbehave, it'll be taken away from you.\",\"start\":2636545,\"end\":2637875,\"confidence\":0.91239389999999997993285205666325055062770843505859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh yeah.\",\"start\":2638470,\"end\":2639968,\"confidence\":0.53645920000000002492157591404975391924381256103515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, buddy.\",\"start\":2646930,\"end\":2648144,\"confidence\":0.6603854300000000510095787831232883036136627197265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Yeah, I'm just making sure that you knew.\",\"start\":2648905,\"end\":2655203,\"confidence\":0.79781880000000005015436954636243171989917755126953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So how did the staff\\u2014 how did the other children generally treat you here?\",\"start\":2660410,\"end\":2664767,\"confidence\":0.78034959999999997659614336953382007777690887451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, because I was one of the older ones now.\",\"start\":2666612,\"end\":2668021,\"confidence\":0.83260710000000004438192036104737780988216400146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, and how did the staff genuinely treat you?\",\"start\":2675834,\"end\":2680516,\"confidence\":0.675769269999999977471816237084567546844482421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"If you followed orders, okay.\",\"start\":2681719,\"end\":2684676,\"confidence\":0.76837146000000000611862560617737472057342529296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"If not, again, you get the dig, you get the punch.\",\"start\":2686796,\"end\":2690208,\"confidence\":0.6412356999999999640493797414819709956645965576171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You would get\\u2014 I mean, many times I was dragged by the hair into the office.\",\"start\":2693680,\"end\":2696452,\"confidence\":0.48750627000000001931567794599686749279499053955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The office was the place that it would happen.\",\"start\":2696694,\"end\":2698806,\"confidence\":0.7466314400000000350843265550793148577213287353515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You would get a dig.\",\"start\":2700300,\"end\":2702039,\"confidence\":0.59283909999999995221742210560478270053863525390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"When you get a dig, is that again to the ribs and to the genitals?\",\"start\":2702667,\"end\":2705502,\"confidence\":0.7580594400000000288031287709600292146205902099609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Punch to the ribs, yeah.\",\"start\":2705566,\"end\":2706275,\"confidence\":0.6701894999999999935624828140134923160076141357421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, yeah, never nothing visible.\",\"start\":2706550,\"end\":2708448,\"confidence\":0.71444636999999999726895794083247892558574676513671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know, I mean, never ever mark you.\",\"start\":2708710,\"end\":2710428,\"confidence\":0.6526948999999999667664951630285941064357757568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"And did you say this mainly occurred in the office?\",\"start\":2719190,\"end\":2720529,\"confidence\":0.8059979999999999922266624707845039665699005126953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Yeah, you could take taken into office.\",\"start\":2720697,\"end\":2732810,\"confidence\":0.74746210000000001816289341149968095123767852783203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, out of sight, everybody else.\",\"start\":2733179,\"end\":2735027,\"confidence\":0.68576369999999997606465740318526513874530792236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And sometimes dragged by your hair, is that correct?\",\"start\":2736328,\"end\":2738047,\"confidence\":0.6856598000000000414644318880164064466953277587890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh yeah, yeah, regular.\",\"start\":2738095,\"end\":2738899,\"confidence\":0.66868066999999997701564780072658322751522064208984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yep, yep.\",\"start\":2739124,\"end\":2740457,\"confidence\":0.480176749999999985529797186245559714734554290771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And this was a regular occurrence?\",\"start\":2740666,\"end\":2743100,\"confidence\":0.590293799999999979633003022172488272190093994140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, if you stepped out of line.\",\"start\":2745363,\"end\":2746496,\"confidence\":0.6554735000000000422204493588651530444622039794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, yeah.\",\"start\":2746804,\"end\":2748050,\"confidence\":0.493536470000000004887397153652273118495941162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Did anyone else witness that?\",\"start\":2748924,\"end\":2751013,\"confidence\":0.83117509999999994452224427732289768755435943603515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Can you remember any\\u2014 if there were any rules, punishments, isolation, or unsafe arrangements enforced by the staff?\",\"start\":2761693,\"end\":2767312,\"confidence\":0.69300989999999995649915263129514642059803009033203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No isolation.\",\"start\":2767650,\"end\":2768501,\"confidence\":0.7026898999999999784193960294942371547222137451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They couldn't isolate you there because it was open.\",\"start\":2768581,\"end\":2770347,\"confidence\":0.73552300000000003787903324337094090878963470458984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Um, punishments, you would lose\\u2014 um, I'll remember, you'd lose\\u2014 they used to have the chance of getting you like a snack in the morning, and they would take that from you.\",\"start\":2770845,\"end\":2782486,\"confidence\":0.568669859999999971478246152400970458984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You would lose a snack.\",\"start\":2782871,\"end\":2783915,\"confidence\":0.7048250400000000137623601403902284801006317138671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"In the morning.\",\"start\":2784092,\"end\":2784608,\"confidence\":0.63115270000000001093809487429098226130008697509765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":2785302,\"end\":2786029,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And you\\u2014 I mean, there's a lot of punishments, I think.\",\"start\":2786658,\"end\":2788998,\"confidence\":0.5208140599999999675873141313786618411540985107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, there's a lot of work you have to do.\",\"start\":2789095,\"end\":2790403,\"confidence\":0.5667223999999999595189592582755722105503082275390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Cleaning\\u2014 you have to do a lot of cleaning in there.\",\"start\":2790532,\"end\":2792404,\"confidence\":0.54846643999999999952166263028630055487155914306640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Mopped floors and brushing floors and windows.\",\"start\":2792711,\"end\":2795466,\"confidence\":0.6973586000000000506560127178090624511241912841796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You're just\\u2014 you're just a skibbie.\",\"start\":2796561,\"end\":2797771,\"confidence\":0.66652469999999996996820073036360554397106170654296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, that's perfectly fine.\",\"start\":2799120,\"end\":2802002,\"confidence\":0.7086173000000000055109694585553370416164398193359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So now, um, we're going to go through, um, what happened there, which we could now consider abuse.\",\"start\":2804369,\"end\":2810291,\"confidence\":0.499160439999999983040623874330776743590831756591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And Would you like me to read out again the categories of abuse and what is considered to be a qualifying behaviour?\",\"start\":2810804,\"end\":2817281,\"confidence\":0.59870020000000001569873120388365350663661956787109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I just got my questions.\",\"start\":2817329,\"end\":2818887,\"confidence\":0.71053493000000000900939767234376631677150726318359375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's perfectly fine.\",\"start\":2819095,\"end\":2819979,\"confidence\":0.64607449999999999601385525238583795726299285888671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So looking back, is there anything what you now consider neglect?\",\"start\":2820043,\"end\":2823977,\"confidence\":0.6091471999999999997754684954998083412647247314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yep, yep, there is.\",\"start\":2824860,\"end\":2825952,\"confidence\":0.52395119999999995030748323188163340091705322265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Neglect is obviously neglecting your food in the morning, you lose your snack.\",\"start\":2826385,\"end\":2835553,\"confidence\":0.93113930000000000308801872961339540779590606689453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You were getting hit.\",\"start\":2838442,\"end\":2840328,\"confidence\":0.509971900000000033514879760332405567169189453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"That was part of neglect.\",\"start\":2840474,\"end\":2841466,\"confidence\":0.91138280000000004843485612582298927009105682373046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"There's a lot of physical abuse, but it's still neglect.\",\"start\":2841531,\"end\":2844229,\"confidence\":0.88861215000000004504698836171883158385753631591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And you're just basically just\\u2014 you just go on, man.\",\"start\":2844742,\"end\":2847097,\"confidence\":0.52507420000000004645102080758078955113887786865234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I never got an education the whole time I was in these establishments.\",\"start\":2847260,\"end\":2849304,\"confidence\":0.89235352999999995038393763024942018091678619384765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And because initially I had to\\u2014 there was a classroom there, um, but until I got my leave to go to high school, I never got\\u2014 no, man, I was so far behind when I went back to high school, so far.\",\"start\":2851010,\"end\":2861665,\"confidence\":0.51616293000000001978122554646688513457775115966796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Yeah, but I called it try it, and the guy was like, oh, and I was like, is that not what it's called?\",\"start\":2864219,\"end\":2887127,\"confidence\":0.70254410000000000469100314148818142712116241455078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"C\",\"text\":\"I was like, no.\",\"start\":2887386,\"end\":2888018,\"confidence\":0.5454535000000000355413476427202112972736358642578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"What's the worst case look like for you?\",\"start\":2889280,\"end\":2890736,\"confidence\":0.51699989999999995671231545202317647635936737060546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Is there anything what happened there what you'd now consider as physical abuse?\",\"start\":2895621,\"end\":2898853,\"confidence\":0.499398999999999981813658678220235742628574371337890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Physical abuse?\",\"start\":2900010,\"end\":2900299,\"confidence\":0.66006489999999995443857869759085588157176971435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, yeah.\",\"start\":2900364,\"end\":2900944,\"confidence\":0.493536470000000004887397153652273118495941162109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And nobody deserves the right to be hit if you don't follow orders or dragged into an office.\",\"start\":2901169,\"end\":2905743,\"confidence\":0.86961484000000000005314859663485549390316009521484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Did anything happen there what you would now consider abuse, um, being either emotional or sexual?\",\"start\":2927336,\"end\":2935759,\"confidence\":0.63085599999999997233857129685929976403713226318359375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes.\",\"start\":2936418,\"end\":2936756,\"confidence\":0.461038950000000002926725528595852665603160858154296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And is that for both?\",\"start\":2937769,\"end\":2938557,\"confidence\":0.82566499999999998227195874278550036251544952392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, well, the emotional part of things is being there.\",\"start\":2939537,\"end\":2942914,\"confidence\":0.66899759999999997006625562789849936962127685546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And you know, I mean, dragged and been told nothing.\",\"start\":2943689,\"end\":2948155,\"confidence\":0.58949083000000002119378450515796430408954620361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And yeah, definitely emotional.\",\"start\":2951310,\"end\":2952510,\"confidence\":0.591225600000000017786305761546827852725982666015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And at the same time, I had no emotions.\",\"start\":2952607,\"end\":2954406,\"confidence\":0.5572679000000000382186726710642687976360321044921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, I was emotionless.\",\"start\":2956050,\"end\":2957152,\"confidence\":0.57101243999999995448746403781115077435970306396484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"That was worthless in my view.\",\"start\":2957217,\"end\":2959066,\"confidence\":0.888775199999999987454657457419671118259429931640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So just for being there in general, Being dragged there and being told nothing, I became emotionless as I believe\\u2014 I believed I was worthless.\",\"start\":2968050,\"end\":2976950,\"confidence\":0.8568982000000000542883071830146946012973785400390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yep, yep, that's where you felt to believe.\",\"start\":2977191,\"end\":2979121,\"confidence\":0.72867830000000000101323394119390286505222320556640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That's the way you're treated.\",\"start\":2979266,\"end\":2980907,\"confidence\":0.506007129999999971659008224378339946269989013671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, be seen and not heard.\",\"start\":2983020,\"end\":2984320,\"confidence\":0.677592900000000053495341489906422793865203857421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Be seen but not heard.\",\"start\":2990829,\"end\":2992111,\"confidence\":0.70740040000000004027924660476855933666229248046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And looking back at your time within St Catherine's, is there anything what you'd now consider as sexual abuse?\",\"start\":3006068,\"end\":3010903,\"confidence\":0.5038373000000000434539515481446869671344757080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There was a couple instances, yes.\",\"start\":3011706,\"end\":3013071,\"confidence\":0.8167693000000000314031467496533878147602081298828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And again, um, in the office, um, I always remember his name because it's similar to my surname, was a Mr Richard Garrie.\",\"start\":3013231,\"end\":3019945,\"confidence\":0.84493107000000000628148200121358968317508697509765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He was one of, like, say, the housemasters.\",\"start\":3021005,\"end\":3022643,\"confidence\":0.8853204999999999547100060226512141525745391845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Mr Richard Garrie, did you say?\",\"start\":3024740,\"end\":3025971,\"confidence\":0.85983306000000003788130698012537322938442230224609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Mick.\",\"start\":3026052,\"end\":3026230,\"confidence\":0.57576050000000000839150970932678319513797760009765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Mick.\",\"start\":3026554,\"end\":3026797,\"confidence\":0.57576050000000000839150970932678319513797760009765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Mick.\",\"start\":3027105,\"end\":3027348,\"confidence\":0.57576050000000000839150970932678319513797760009765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Mick Garrie.\",\"start\":3027737,\"end\":3028288,\"confidence\":0.7141420000000000545270495422300882637500762939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":3028547,\"end\":3028952,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So when you say Mick Garrie, is that two separate names?\",\"start\":3031372,\"end\":3034529,\"confidence\":0.838239900000000037749714465462602674961090087890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, no, it's one name.\",\"start\":3034625,\"end\":3035817,\"confidence\":0.66125434999999999075015466587501578032970428466796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"MC Garrie.\",\"start\":3036123,\"end\":3036928,\"confidence\":0.7463594700000000248252263190806843340396881103515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, yeah, just wanted to make sure.\",\"start\":3037154,\"end\":3038973,\"confidence\":0.7562094299999999602590605718432925641536712646484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And was this a teacher?\",\"start\":3039424,\"end\":3040936,\"confidence\":0.7982053000000000064773075791890732944011688232421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, he's like the housemaster.\",\"start\":3041801,\"end\":3042450,\"confidence\":0.62483860000000002177245050916098989546298980712890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He was the housemaster.\",\"start\":3044978,\"end\":3046614,\"confidence\":0.77285360000000002944631205537007190287113189697265625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, no problem.\",\"start\":3046678,\"end\":3048557,\"confidence\":0.57628869999999998707806980746681801974773406982421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Any times that you were dragged into the office.\",\"start\":3049189,\"end\":3051835,\"confidence\":0.53692379999999995110471218140446580946445465087890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And you always have an option now, getting a punch, rubbing them down below.\",\"start\":3053030,\"end\":3057937,\"confidence\":0.62476330000000002140581045750877819955348968505859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, no problem.\",\"start\":3058587,\"end\":3059351,\"confidence\":0.57628869999999998707806980746681801974773406982421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Just give me one second.\",\"start\":3059400,\"end\":3060115,\"confidence\":0.65456280000000000018900436771218664944171905517578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"C\",\"text\":\"You weren't really given toilet seats, you just had to\\u2014 it was awful, but was the soap shared?\",\"start\":3081662,\"end\":3087675,\"confidence\":0.8243966000000000349245965480804443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Okay, so that bar of soap would have been shared between all of the lads in there?\",\"start\":3089956,\"end\":3100500,\"confidence\":0.8876872700000000282472001345013268291950225830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Quick.\",\"start\":3105435,\"end\":3105550,\"confidence\":0.54750569999999998405115775312879122793674468994140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"How did the staff treat you here?\",\"start\":3105682,\"end\":3107096,\"confidence\":0.79346320000000003513918045427999459207057952880859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Can you remember their name?\",\"start\":3113940,\"end\":3114806,\"confidence\":0.85153570000000000650430820314795710146427154541015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So moving on to the next question, um, I know this is going to seem a bit, um, tedious because you've already given one name, but in relation to the neglect, are you able to provide Are you able to confirm, sorry, who was involved or responsible?\",\"start\":3120651,\"end\":3134429,\"confidence\":0.53838766000000004563474931273958645761013031005859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Mr Richard Garrie, and there was another, meant to be a teacher by the name of Mr Acres.\",\"start\":3135800,\"end\":3139678,\"confidence\":0.91843620000000003589235575418570078909397125244140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Mr Acres.\",\"start\":3140977,\"end\":3142015,\"confidence\":0.70207129999999995373372030371683649718761444091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Acres spelled A-C-R-E-S.\",\"start\":3143004,\"end\":3145097,\"confidence\":0.77023390000000002686419975361786782741546630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Sure, it would have been.\",\"start\":3145291,\"end\":3145859,\"confidence\":0.691757799999999978268760969513095915317535400390625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"C\",\"text\":\"Yeah, yeah, yeah.\",\"start\":3146151,\"end\":3147157,\"confidence\":0.45885107000000002752670980044058524072170257568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'll put it in speech marks just in case.\",\"start\":3147254,\"end\":3148730,\"confidence\":0.83194303999999996701575355473323725163936614990234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, he took a very dislike to me.\",\"start\":3149540,\"end\":3152037,\"confidence\":0.8515128499999999878156131671858020126819610595703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Can you remember what Mr Richard Garrie's role was?\",\"start\":3162719,\"end\":3165190,\"confidence\":0.912655800000000017035972632584162056446075439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He was a teacher.\",\"start\":3165852,\"end\":3166175,\"confidence\":0.7481246999999999758301783003844320774078369140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"In relation to the physical abuse, again, could you confirm who who was involved or responsible?\",\"start\":3176831,\"end\":3183199,\"confidence\":0.58469899999999996875743590862839482724666595458984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, predominantly Mr Richard Garrie and Mr Acres.\",\"start\":3184724,\"end\":3187436,\"confidence\":0.8854080399999999517746118726790882647037506103515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And Mr Acres.\",\"start\":3188276,\"end\":3197811,\"confidence\":0.7907877599999999507218717553769238293170928955078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And then for the sexual abuse, Mr Richard Garrie.\",\"start\":3198584,\"end\":3201148,\"confidence\":0.84516763999999999779078052597469650208950042724609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Now this is going to be the most distressing part of the witness statement to finish this off with for the care setting, and so take your time in answering it and we'll get through it as quickly as we possibly can.\",\"start\":3214553,\"end\":3225316,\"confidence\":0.65108239999999995006874087266623973846435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"In relation to the neglect, could you please provide one clear example of what happened, when and where it occurred, what was happening before, during, and afterwards?\",\"start\":3226038,\"end\":3235149,\"confidence\":0.820569340000000035928451325162313878536224365234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Neglect in here.\",\"start\":3236740,\"end\":3237889,\"confidence\":0.6315703999999999762593461127835325896739959716796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, this is the last place I was in, and obviously because I had freedom, um, because of the neglect, I rebelled.\",\"start\":3238083,\"end\":3245551,\"confidence\":0.5086855999999999600191813442506827414035797119140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And I rebelled big time, but out with the care system.\",\"start\":3246618,\"end\":3250790,\"confidence\":0.79768010000000000303543856716714799404144287109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I rebelled.\",\"start\":3251065,\"end\":3251566,\"confidence\":0.5700891599999999836967390365316532552242279052734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But this is only in relation to the CUR system.\",\"start\":3273657,\"end\":3275680,\"confidence\":0.83433484999999996123420942240045405924320220947265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So what happened following this?\",\"start\":3287300,\"end\":3289693,\"confidence\":0.8382159000000000137475808514864183962345123291015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Uh, what did I do?\",\"start\":3291077,\"end\":3292396,\"confidence\":0.62136599999999997390176531553152017295360565185546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yeah, so you stated that, um, for as a clear example of what happened, I spiralled out of control.\",\"start\":3293110,\"end\":3300289,\"confidence\":0.71424955000000001081872369468328543007373809814453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, yep.\",\"start\":3301810,\"end\":3303421,\"confidence\":0.58750650000000004258282615410280413925647735595703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I just got into trouble and I was stealing, breaking and entering.\",\"start\":3303598,\"end\":3309366,\"confidence\":0.90153220000000000577955461267265491187572479248046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I just went off the rails.\",\"start\":3310430,\"end\":3312266,\"confidence\":0.72594210000000003457643060755799524486064910888671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I just couldn't cope anymore.\",\"start\":3312392,\"end\":3314829,\"confidence\":0.93171269999999994926298541031428612768650054931640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I just rebelled against everything and everybody.\",\"start\":3315503,\"end\":3317540,\"confidence\":0.875644859999999969346617945120669901371002197265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I come into contact with.\",\"start\":3318069,\"end\":3319224,\"confidence\":0.843997200000000002972910806420259177684783935546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And what happened after this?\",\"start\":3320090,\"end\":3321132,\"confidence\":0.78938454000000002341863591936999000608921051025390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, my time in St.\",\"start\":3321757,\"end\":3324195,\"confidence\":0.798205849999999994537347447476349771022796630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Catherine's, when I come to an end, I went back into mainstream schooling, um, and I left very quickly.\",\"start\":3324259,\"end\":3333160,\"confidence\":0.7191912499999999486277602045447565615177154541015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I turned 16 and I left school with nothing, no qualifications.\",\"start\":3333625,\"end\":3338019,\"confidence\":0.5167317000000000160042645802604965865612030029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Nothing.\",\"start\":3342086,\"end\":3342489,\"confidence\":0.51820666000000004114411922273575328290462493896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So now we are just going to go into one clear example of what happened in relation to the physical abuse.\",\"start\":3342570,\"end\":3347268,\"confidence\":0.5382474699999999501187630812637507915496826171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Could you kindly confirm where and when did it occur, what happened during, and what happened afterwards?\",\"start\":3347820,\"end\":3353257,\"confidence\":0.918052850000000031371882869279943406581878662109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It happened as soon as you stepped out of line, as soon as you disobeyed an order or you did something that they didn't like.\",\"start\":3354020,\"end\":3362325,\"confidence\":0.811911999999999967059238770161755383014678955078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You were then taken in the office for your punishment.\",\"start\":3364010,\"end\":3374609,\"confidence\":0.7023853700000000088721208157949149608612060546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And sorry to ask, but what would that punishment usually entail?\",\"start\":3374835,\"end\":3384225,\"confidence\":0.5282704000000000288395085590309463441371917724609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, you had a choice.\",\"start\":3384274,\"end\":3384839,\"confidence\":0.650946400000000036101255318499170243740081787109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You had a choice of rubbing them down with a blow or a strap.\",\"start\":3385098,\"end\":3387468,\"confidence\":0.6248226999999999531354433202068321406841278076171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm sure it's a strap, is it?\",\"start\":3389010,\"end\":3391229,\"confidence\":0.79813635000000004993125912733376026153564453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There's a TAWS, you always remember.\",\"start\":3391310,\"end\":3393708,\"confidence\":0.7703860000000000152198253999813459813594818115234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The what?\",\"start\":3394879,\"end\":3395233,\"confidence\":0.5974277999999999533287109443335793912410736083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Sorry, how do you pronounce that?\",\"start\":3395539,\"end\":3396506,\"confidence\":0.55575140000000000650715037409099750220775604248046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"T-A-W-S-E.\",\"start\":3396908,\"end\":3398212,\"confidence\":0.654553799999999963432628646842204034328460693359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"That was a name for a posse.\",\"start\":3398438,\"end\":3400096,\"confidence\":0.61890940000000005394298341343528591096401214599609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"T-A-W-S-E.\",\"start\":3400596,\"end\":3401674,\"confidence\":0.654553799999999963432628646842204034328460693359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And it was a strap with a split in it, and you'd be beaten with that strap.\",\"start\":3401739,\"end\":3406445,\"confidence\":0.605325160000000028759359338437207043170928955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"With a slit in it?\",\"start\":3408720,\"end\":3409572,\"confidence\":0.79338520000000001264339744011522270739078521728515625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":3411430,\"end\":3411800,\"confidence\":0.461038950000000002926725528595852665603160858154296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Or you could take the easy option and not get beaten.\",\"start\":3412171,\"end\":3417295,\"confidence\":0.706580100000000044246917241252958774566650390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Yeah.\",\"start\":3417827,\"end\":3418214,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Okay, and so was this kind of just one time example?\",\"start\":3422036,\"end\":3427007,\"confidence\":0.8432970600000000427343138653668574988842010498046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And that was Mr Richard Garrie.\",\"start\":3427843,\"end\":3429757,\"confidence\":0.85269629999999996261550450071808882057666778564453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He was, yeah, he was the only one that done that.\",\"start\":3429999,\"end\":3431528,\"confidence\":0.77109324999999995231547700313967652618885040283203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"You said that is one of the most clear examples of what happened to you, and he was the only one?\",\"start\":3431609,\"end\":3435616,\"confidence\":0.62323724999999996487787257137824781239032745361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Yeah.\",\"start\":3436375,\"end\":3436779,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"And what about the bar of soap?\",\"start\":3437846,\"end\":3438573,\"confidence\":0.79466040000000004450697588254115544259548187255859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Was that like a one-time thing?\",\"start\":3438718,\"end\":3440318,\"confidence\":0.8529876499999999861501009945641271770000457763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Unless there are any other instances, um, of the sexual abuse, I'm just gonna go ahead, um, obviously if you are okay, just to copy obviously what has been said previously in relation to, um, the masturbation in the office.\",\"start\":3455391,\"end\":3469835,\"confidence\":0.5855137999999999731670641267555765807628631591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Is there any other instances where you can think of?\",\"start\":3470460,\"end\":3473266,\"confidence\":0.84014949999999999352695567722548730671405792236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What?\",\"start\":3473864,\"end\":3474059,\"confidence\":0.56528650000000002506794771761633455753326416015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, because honestly, I was 100% actually got him by the throat one day.\",\"start\":3474188,\"end\":3478959,\"confidence\":0.477488850000000020212809204167569987475872039794921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Say that again, sorry.\",\"start\":3479870,\"end\":3480287,\"confidence\":0.69085914000000003820645133600919507443904876708984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I actually got him by the throat.\",\"start\":3480609,\"end\":3481702,\"confidence\":0.70050025000000004649081120078335516154766082763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Oh, did you?\",\"start\":3482216,\"end\":3482489,\"confidence\":0.753117739999999979971789798582904040813446044921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Hold on, hold on, we'll, um, I'll, um, we'll, we will, uh, make note of that once I've just got the copy and paste and put what actually happened for in relation to that.\",\"start\":3482602,\"end\":3493503,\"confidence\":0.88263089999999999601953959427191875874996185302734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"C\",\"text\":\"Sounds horrible, it's just the easiest way to say it, just to be straightforward, isn't it?\",\"start\":3496920,\"end\":3502400,\"confidence\":0.67124397000000002311281832589884288609027862548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"So the soap is quite a regular thing, what about the stings?\",\"start\":3502400,\"end\":3504700,\"confidence\":0.835567240000000044375383367878384888172149658203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"That quite regular as well?\",\"start\":3504700,\"end\":3506260,\"confidence\":0.84446509999999996853858874601428396999835968017578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"C\",\"text\":\"Do these stings leave marks, leave injuries?\",\"start\":3508180,\"end\":3511640,\"confidence\":0.67927539999999997366586512725916691124439239501953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So I've just started to put that in.\",\"start\":3514060,\"end\":3516020,\"confidence\":0.84129149999999996989430428584455512464046478271484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"One time I gripped Mr Richard Garrie by the throat.\",\"start\":3516020,\"end\":3518070,\"confidence\":0.607920800000000038920688893995247781276702880859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yep, because I wouldn't do what he wanted me to do and I just snapped.\",\"start\":3518440,\"end\":3521500,\"confidence\":0.88098069999999994994510643664398230612277984619140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What happened following this?\",\"start\":3525396,\"end\":3529278,\"confidence\":0.83152769999999998074002860448672436177730560302734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Nothing.\",\"start\":3530405,\"end\":3530614,\"confidence\":0.51820666000000004114411922273575328290462493896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Nothing at all.\",\"start\":3531371,\"end\":3531967,\"confidence\":0.5988767999999999869231714910711161792278289794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":3532595,\"end\":3532821,\"confidence\":0.58435179999999997679793750648968853056430816650390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And it was so bizarre, it just stopped because he couldn't\\u2014 I was, I was, I was a big lad and he couldn't, he just couldn't deal with it.\",\"start\":3532901,\"end\":3542344,\"confidence\":0.6191489999999999493951463591656647622585296630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Um, right.\",\"start\":3543736,\"end\":3544332,\"confidence\":0.64107996000000000424989821112831123173236846923828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"C\",\"text\":\"Did you experience any fear, shame, sleep problems, bedwetting?\",\"start\":3545042,\"end\":3548639,\"confidence\":0.68003464000000002354084926992072723805904388427734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Anything like that?\",\"start\":3548845,\"end\":3549948,\"confidence\":0.8494834300000000393282562072272412478923797607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Yes, you can tell me exactly what you experienced.\",\"start\":3550080,\"end\":3551924,\"confidence\":0.80902189999999996050661366098211146891117095947265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"And if you did wet the bed in Irkut House, how was that dealt with?\",\"start\":3555850,\"end\":3559591,\"confidence\":0.73797553999999998541881041091983206570148468017578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So just a couple of final questions in relation to the institutions.\",\"start\":3571485,\"end\":3575409,\"confidence\":0.878903030000000029531292966566979885101318359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So in relation to the neglect, how often When did this happen, over what period, and did it change or become worse?\",\"start\":3575829,\"end\":3580567,\"confidence\":0.5809259399999999740060729891411028802394866943359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It happened over the period of time I was in there, and I would say probably for the first 6 months it was worse.\",\"start\":3581200,\"end\":3589270,\"confidence\":0.811669399999999985340082275797612965106964111328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":3590446,\"end\":3591589,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"As I grew and got older, I don't think I was neither little boy anymore, and so they kind of lost interest in me.\",\"start\":3592217,\"end\":3602970,\"confidence\":0.757122340000000004778257789439521729946136474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And I said I was towering 6 foot, um, and I think I kind of intimidated them a little bit.\",\"start\":3607168,\"end\":3612296,\"confidence\":0.50281469999999994779926737464847974479198455810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, to my advantage.\",\"start\":3612840,\"end\":3613946,\"confidence\":0.487798930000000019457928601696039550006389617919921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So I'm just gonna put, it happened over the time I was in there, and probably the first 6 months it was the worst.\",\"start\":3629010,\"end\":3635755,\"confidence\":0.93254066000000002123471176673774607479572296142578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And as I grew and got older, they seemed to lose interest in me.\",\"start\":3636316,\"end\":3638976,\"confidence\":0.7353790000000000048885340220294892787933349609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was now 6'2\\\" and I feel like I may have intimidated them a little bit, which was to my advantage.\",\"start\":3639441,\"end\":3645273,\"confidence\":0.66834760000000004165343625572859309613704681396484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, I think I became a lost cause to them.\",\"start\":3645946,\"end\":3648526,\"confidence\":0.87551093000000002053440084637259133160114288330078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"They couldn't do anything with me, and they couldn't bully me because I've had it for the last 3, 4 years of my life.\",\"start\":3648975,\"end\":3655320,\"confidence\":0.487577619999999989364170005501364357769489288330078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I just wasn't treatin' it anymore.\",\"start\":3655785,\"end\":3657033,\"confidence\":0.83270929999999998560866742991493083536624908447265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Okay, should we move on to Raysdale?\",\"start\":3657604,\"end\":3660624,\"confidence\":0.9138107300000000154938106788904406130313873291015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Okay, so I've got Raysdale from 1983 to '85.\",\"start\":3662030,\"end\":3665920,\"confidence\":0.8823290999999999772995806779363192617893218994140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"You left 2 years.\",\"start\":3667210,\"end\":3668098,\"confidence\":0.67740509999999998225206354618421755731105804443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Can you tell me a bit more about what Raysdale was?\",\"start\":3668291,\"end\":3670390,\"confidence\":0.91236170000000005320117679730174131691455841064453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Was this, again, was it a house?\",\"start\":3670617,\"end\":3672086,\"confidence\":0.86726992999999996669657775782980024814605712890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Was it residential?\",\"start\":3672167,\"end\":3672635,\"confidence\":0.87646436999999999262200844896142370998859405517578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So again, this will be the same question, but this time in relation to the physical abuse.\",\"start\":3675184,\"end\":3680218,\"confidence\":0.5561818499999999776406411911011673510074615478515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Would you be able, um, how\\u2014 what, sorry, with the physical abuse, how often did this happen over what period and did it ever change or become worse?\",\"start\":3682656,\"end\":3689717,\"confidence\":0.67211739999999997596802359112189151346683502197265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Again, I'm gonna say the first 6 months was bad, and once\\u2014 basically, it was daily.\",\"start\":3690215,\"end\":3698576,\"confidence\":0.88463305999999997109028981867595575749874114990234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It's when you stepped out of line.\",\"start\":3699347,\"end\":3701176,\"confidence\":0.75392705000000004300630962461582385003566741943359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But once I had shown that I'd had enough, again, the physical abuse stopped And again, the same question in relation to the sexual abuse.\",\"start\":3701369,\"end\":3726781,\"confidence\":0.56219315999999996957825487697846256196498870849609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"How often did this happen?\",\"start\":3726846,\"end\":3727870,\"confidence\":0.812997100000000028074964575353078544139862060546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Of what period?\",\"start\":3728536,\"end\":3729088,\"confidence\":0.78868364999999995834656374427140690386295318603515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And did it change or become worse?\",\"start\":3729137,\"end\":3730242,\"confidence\":0.661960600000000010112444215337745845317840576171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, probably the first 6 months again.\",\"start\":3732033,\"end\":3734137,\"confidence\":0.75636833999999997235619275670615024864673614501953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Um, because that's when I actually attacked them.\",\"start\":3734568,\"end\":3736828,\"confidence\":0.767999300000000051369397624512203037738800048828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Um, and you could come and go as you please.\",\"start\":3738510,\"end\":3739965,\"confidence\":0.8195723999999999787036131237982772290706634521484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Um, what about the bathrooms?\",\"start\":3740710,\"end\":3743492,\"confidence\":0.6615876000000000534129185325582511723041534423828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Are they again with a shed?\",\"start\":3743541,\"end\":3744624,\"confidence\":0.8271058000000000021145751816220581531524658203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Okay.\",\"start\":3747662,\"end\":3748002,\"confidence\":0.58435179999999997679793750648968853056430816650390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Um, did you get toiletries in this place?\",\"start\":3748762,\"end\":3750880,\"confidence\":0.680702099999999976631670506321825087070465087890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"What about clothing?\",\"start\":3752452,\"end\":3753567,\"confidence\":0.84107719999999996929318513139151036739349365234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So I put, from the first 6 months, again, when I attacked him\\/defended myself, the abuse stopped.\",\"start\":3766256,\"end\":3772068,\"confidence\":0.497533320000000001126494453274062834680080413818359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yep.\",\"start\":3776634,\"end\":3778908,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So now again, it's the same question going to be asked but in relation to the factors of abuse.\",\"start\":3779860,\"end\":3785777,\"confidence\":0.59188556999999997199068957343115471303462982177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What were the immediate effects which experienced in relation to the neglect?\",\"start\":3786430,\"end\":3789187,\"confidence\":0.74804769999999998209005980243091471493244171142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Immediate effects, psychological effects again.\",\"start\":3791358,\"end\":3796008,\"confidence\":0.50134160000000005386056045608711428940296173095703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And just, I think I thought that little of myself anyway, and it didn't bother me anymore.\",\"start\":3796267,\"end\":3803664,\"confidence\":0.63366259999999996477271224648575298488140106201171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And they couldn't do or kick me down any more than the last few establishments had done, you know what I mean?\",\"start\":3805488,\"end\":3812520,\"confidence\":0.62446159999999995005026676153647713363170623779296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"It's Um, please say you are.\",\"start\":3812665,\"end\":3816267,\"confidence\":0.77181566000000001448455577701679430902004241943359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Quite hard to explain really.\",\"start\":3816316,\"end\":3817653,\"confidence\":0.600602569999999946759317026589997112751007080078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"C\",\"text\":\"Oh, lovely, and you met your partner there.\",\"start\":3819998,\"end\":3822097,\"confidence\":0.8517010000000000413677980759530328214168548583984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"C\",\"text\":\"Wow, definitely meant to be, no argument about that.\",\"start\":3823640,\"end\":3828437,\"confidence\":0.83028299999999999325694943763664923608303070068359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"C\",\"text\":\"Um, did anything happen that you would now consider to be abuse?\",\"start\":3830528,\"end\":3833558,\"confidence\":0.51732659999999996980335481566726230084896087646484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So she put psychology effects on me again.\",\"start\":3834299,\"end\":3836104,\"confidence\":0.70380955999999994521232338229310698807239532470703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Um, I felt little of myself.\",\"start\":3836620,\"end\":3837780,\"confidence\":0.58849519999999999608775169690488837659358978271484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It didn't bother me anymore.\",\"start\":3837909,\"end\":3838795,\"confidence\":0.55780010000000002090558837153366766870021820068359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They couldn't break me down any more than what the other institutions already had.\",\"start\":3838952,\"end\":3842131,\"confidence\":0.82185655999999995824367715613334439694881439208984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yep.\",\"start\":3844617,\"end\":3845284,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"In relation to the physical abuse, again, what is the immediate effects that you experienced?\",\"start\":3845495,\"end\":3853558,\"confidence\":0.54380905999999995525939766594092361629009246826171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Again, it's when you've had it so long, it doesn't really affect you as such as it does somebody that's never had it.\",\"start\":3855557,\"end\":3865199,\"confidence\":0.507818639999999987821865943260490894317626953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Because you have it on a regular basis, you know what I mean?\",\"start\":3865899,\"end\":3870384,\"confidence\":0.72537039999999997075263991064275614917278289794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It doesn't really affect you any different from day 300 than it is from day 1.\",\"start\":3870465,\"end\":3874319,\"confidence\":0.745882500000000003836930773104541003704071044921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was a regular occurrence, it didn't affect you as much from day 300 to day 1?\",\"start\":3879032,\"end\":3887534,\"confidence\":0.81878996000000003885332944264519028365612030029296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Obviously, for somebody to accept that as norm must be seriously damaged.\",\"start\":3887615,\"end\":3892538,\"confidence\":0.86013715999999995620584058997337706387042999267578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, but that's what it was, that's what happened.\",\"start\":3893065,\"end\":3895974,\"confidence\":0.61929829999999996825721382265328429639339447021484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was normal.\",\"start\":3896282,\"end\":3897122,\"confidence\":0.71205335999999996854370465371175669133663177490234375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"C\",\"text\":\"Okay, brilliant.\",\"start\":3897591,\"end\":3902609,\"confidence\":0.8042778999999999900438751865294761955738067626953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"So that was all of the care patterns that we've gone through.\",\"start\":3902836,\"end\":3907086,\"confidence\":0.714695630000000026171846911893226206302642822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"I'm now going to move on to the next kind of different sections of questions, but these are about your time in care overall, not just one at a time.\",\"start\":3908690,\"end\":3916522,\"confidence\":0.86313640000000002583391278676572255790233612060546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"So across all of the placements, you were Who would you say were the main people responsible for what happened to you?\",\"start\":3918010,\"end\":3925098,\"confidence\":0.8304633999999999627306124239112250506877899169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Yeah, so Mary, Helen, and then Brian.\",\"start\":3929944,\"end\":3934590,\"confidence\":0.87117213000000004452516577657661400735378265380859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Okay.\",\"start\":3935268,\"end\":3935752,\"confidence\":0.58435179999999997679793750648968853056430816650390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Were other children affected?\",\"start\":3936236,\"end\":3938793,\"confidence\":0.746598300000000048015635911724530160427093505859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Again, what immediate effects did you experience following the sexual abuse?\",\"start\":3939052,\"end\":3942877,\"confidence\":0.50199497000000004032216338600846938788890838623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Quite much the same answer as the rest, to be fair.\",\"start\":3946258,\"end\":3948454,\"confidence\":0.71427773999999999432475306093692779541015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, but I was\\u2014 I was\\u2014 I come to the extent that I was not\\u2014 I refused to take it anymore.\",\"start\":3949099,\"end\":3955006,\"confidence\":0.6459124000000000531684918314567767083644866943359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Um, so pretty much the same answer as the rest.\",\"start\":3957888,\"end\":3961075,\"confidence\":0.58027490000000003789182301261462271213531494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And what was\\u2014 what was the way you said following that?\",\"start\":3961140,\"end\":3962946,\"confidence\":0.82342196000000000832841351439128629863262176513671875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Um, I pretty much say, well, I drew the line and I said, that's good, because then I was getting older, I was looking at girls and, you know, I mean, these, these things hold me the right way in life for where I wanted to be, you know what I mean?\",\"start\":3963978,\"end\":3978822,\"confidence\":0.74161569999999998881179408272146247327327728271484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I didn't want to\\u2014 I'm not gay, I never have been.\",\"start\":3978870,\"end\":3981213,\"confidence\":0.60466830000000004741167458632844500243663787841796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And, and I just thought, no, I'm just not allowing it.\",\"start\":3981983,\"end\":3985850,\"confidence\":0.8612957999999999447737764057819731533527374267578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And that's why I was so, so determined not to allow it anymore.\",\"start\":3986010,\"end\":3988529,\"confidence\":0.5446662300000000289657009489019401371479034423828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"C\",\"text\":\"Were complaints discouraged, ignored, or punished?\",\"start\":3998937,\"end\":4006205,\"confidence\":0.527226399999999983947418513707816600799560546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So, Richard, I put pretty much the same answer as the rest.\",\"start\":4006366,\"end\":4008413,\"confidence\":0.76844440000000002743973936958354897797107696533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I drew the line when I was getting older.\",\"start\":4008461,\"end\":4009913,\"confidence\":0.73311539999999997263557816040702164173126220703125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I started to think about girls, etc., and I wanted to be in the right place in my life.\",\"start\":4010236,\"end\":4013963,\"confidence\":0.7762339000000000321932702718186192214488983154296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I was determined to not allow those things to happen to me anymore.\",\"start\":4014093,\"end\":4016707,\"confidence\":0.77713065999999997313096855577896349132061004638671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"The sexual abuse, yeah, most definitely.\",\"start\":4018130,\"end\":4019681,\"confidence\":0.5911163699999999465717337443493306636810302734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, as for the rest, I mean, that was with me for a long time.\",\"start\":4020367,\"end\":4023637,\"confidence\":0.8259364000000000149981360664241947233676910400390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, couldn't get rid of that.\",\"start\":4024780,\"end\":4025563,\"confidence\":0.48971710000000001627995516173541545867919921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I could do something about the sexual.\",\"start\":4026363,\"end\":4028159,\"confidence\":0.6178046999999999844277454030816443264484405517578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So now we're just on to the final 3 questions in relation to the care settings, Richard, so we should be able to fly through this soon.\",\"start\":4030280,\"end\":4036017,\"confidence\":0.59693169999999995400941088519175536930561065673828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Did anyone else, in relation to all of the abuse that you experienced at Catherine's unit, did anyone witness it, know about it, or experience something similar?\",\"start\":4036780,\"end\":4046258,\"confidence\":0.58666830000000003142446303172619082033634185791015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Not the sexual.\",\"start\":4046969,\"end\":4047712,\"confidence\":0.5831817999999999724280996815650723874568939208984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Nobody witnessed that, no.\",\"start\":4048165,\"end\":4049135,\"confidence\":0.50600195000000003364704070918378420174121856689453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Apart from Megari.\",\"start\":4049253,\"end\":4050436,\"confidence\":0.80611193000000003205940402040141634643077850341796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But they witnessed everything else?\",\"start\":4059393,\"end\":4060480,\"confidence\":0.71866726999999996916557165604899637401103973388671875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes.\",\"start\":4066459,\"end\":4066621,\"confidence\":0.461038950000000002926725528595852665603160858154296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Did you, did you tell anyone or try to get help?\",\"start\":4067121,\"end\":4069933,\"confidence\":0.79677410000000004064446557094925083220005035400390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No.\",\"start\":4071217,\"end\":4071298,\"confidence\":0.493618669999999981623517442130832932889461517333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No.\",\"start\":4072123,\"end\":4072269,\"confidence\":0.493618669999999981623517442130832932889461517333984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"This is obviously going to sound really stupid, and I do apologise.\",\"start\":4072333,\"end\":4074275,\"confidence\":0.85371980000000002863913550754659809172153472900390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"If you didn't tell anyone or ask for help, could you provide us with a reason as to why?\",\"start\":4077543,\"end\":4083750,\"confidence\":0.69593954000000002313441882506594993174076080322265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I was embarrassed.\",\"start\":4085782,\"end\":4086411,\"confidence\":0.81933040000000001423785533916088752448558807373046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4087055,\"end\":4088537,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What are you going to say?\",\"start\":4089311,\"end\":4090052,\"confidence\":0.8470931600000000116779119707643985748291015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I mean, it's taken me 40-odd years to come and speak to you today, you know what I mean?\",\"start\":4090133,\"end\":4094531,\"confidence\":0.52913993999999997530636619558208622038364410400390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It's\\u2014 back then, it was\\u2014 I think child abuse, I mean, now it's I mean, totally out of hand.\",\"start\":4094966,\"end\":4105199,\"confidence\":0.92305219999999998936601741661434061825275421142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But then it was accepted, you know what I mean?\",\"start\":4105248,\"end\":4107508,\"confidence\":0.76862127000000002308155444552539847791194915771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was, it was what appeared to be the right thing to do, you know what I mean?\",\"start\":4107654,\"end\":4111270,\"confidence\":0.64670839999999996106083699487498961389064788818359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, as a beautiful\\u2014 it's just So I just put no.\",\"start\":4114128,\"end\":4138225,\"confidence\":0.6051613700000000317658077619853429496288299560546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I was embarrassed to tell anyone.\",\"start\":4138855,\"end\":4139890,\"confidence\":0.68236375000000004664713060265057720243930816650390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It's taken me 40 years to speak to you today.\",\"start\":4139987,\"end\":4141863,\"confidence\":0.61625350000000000960653778747655451297760009765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Back then, child abuse was accepted and also out of hand.\",\"start\":4141943,\"end\":4145518,\"confidence\":0.8760497000000000422659240939537994563579559326171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was appeared to be the right\\u2014 it was appeared to be the right thing to do, but it is abuse looking back now.\",\"start\":4145648,\"end\":4152391,\"confidence\":0.57799999999999995825561427409411408007144927978515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"100%.\",\"start\":4153420,\"end\":4154004,\"confidence\":0.5777115999999999917946524874423630535602569580078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There's nothing, there's nothing else it can be, you know.\",\"start\":4154085,\"end\":4155886,\"confidence\":0.58576960000000000139408484756131656467914581298828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"I mean, it's, you kind of sugarcoat it.\",\"start\":4156617,\"end\":4160852,\"confidence\":0.485501200000000021628210333801689557731151580810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then finally, Richard, what was the difference at this place, at this placement, compared with the others?\",\"start\":4170626,\"end\":4176514,\"confidence\":0.8951824299999999734467337475507520139217376708984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The, the, the big thing was, um, I left here, back into mainstream, that I could see a way out of here.\",\"start\":4177503,\"end\":4186536,\"confidence\":0.7311153999999999708592213210067711770534515380859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I had clear closure, you know what I mean?\",\"start\":4186649,\"end\":4190599,\"confidence\":0.491734449999999989611154660451575182378292083740234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I had a path that I know in my head.\",\"start\":4191748,\"end\":4194013,\"confidence\":0.8082974000000000547316858501289971172809600830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Play the game and this is where you're going to be.\",\"start\":4195160,\"end\":4197018,\"confidence\":0.6370711300000000409937683798489160835742950439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So, but the big thing was I left there, I could see a way out of here.\",\"start\":4221435,\"end\":4224675,\"confidence\":0.57176166999999999962511765261297114193439483642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I had clear closure and a path, and a path that I had in my head, just to play the game and I'll be where I need to be.\",\"start\":4225204,\"end\":4232599,\"confidence\":0.53526013999999999537493522439035587012767791748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Just play the system.\",\"start\":4232823,\"end\":4233625,\"confidence\":0.55590682999999996294349102754495106637477874755859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yep.\",\"start\":4234660,\"end\":4234773,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Fantastic.\",\"start\":4234853,\"end\":4235419,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And that concludes the placement sentence of the witness statement.\",\"start\":4236049,\"end\":4240912,\"confidence\":0.8419931000000000498317831443273462355136871337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Now it's just going to be a couple of questions, what we should be able to fly through quickly.\",\"start\":4241316,\"end\":4244642,\"confidence\":0.7629168600000000299843350148876197636127471923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It won't be as meticulous as that, so we'll try and get through quickly.\",\"start\":4244787,\"end\":4248377,\"confidence\":0.63341780000000003081339627897250466048717498779296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So, people involved, reporting, and institutional knowledge.\",\"start\":4248426,\"end\":4251356,\"confidence\":0.86529800000000001158895202024723403155803680419921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Across all placements, who were the main people who was responsible?\",\"start\":4251871,\"end\":4255305,\"confidence\":0.77150339999999995033164168489747680723667144775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Social workers.\",\"start\":4258232,\"end\":4258821,\"confidence\":0.674539400000000011203837857465259730815887451171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"They put me in that situation.\",\"start\":4261264,\"end\":4262504,\"confidence\":0.70935285000000003474696086414041928946971893310546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So with the social workers, do you recall any names?\",\"start\":4262859,\"end\":4265581,\"confidence\":0.87257499999999998951949464753852225840091705322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Only one social worker, his name is Gordon.\",\"start\":4266563,\"end\":4268271,\"confidence\":0.85579455000000004272209253031178377568721771240234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But he, he, he\\u2014 the thing I can't understand to this day, why was I never talked to?\",\"start\":4269760,\"end\":4275362,\"confidence\":0.91397629999999996375237287793424911797046661376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know what I mean?\",\"start\":4276080,\"end\":4276662,\"confidence\":0.67174845999999999168750264288973994553089141845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They talked to my parents, but they never once talked to me.\",\"start\":4276824,\"end\":4279332,\"confidence\":0.52775943000000002935934162451303564012050628662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And that's what I kind of get my head around.\",\"start\":4280966,\"end\":4282196,\"confidence\":0.84239750000000002128075493601500056684017181396484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Well, I was never allowed to tell my storey.\",\"start\":4284095,\"end\":4285731,\"confidence\":0.5824987999999999832567709745489992201328277587890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I blame my parents as well.\",\"start\":4290668,\"end\":4291712,\"confidence\":0.8911264500000000143842271427274681627750396728515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I blame my sister.\",\"start\":4292515,\"end\":4293237,\"confidence\":0.7620826000000000544076783626223914325237274169921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I blame, I blame everybody.\",\"start\":4293478,\"end\":4294409,\"confidence\":0.9136773000000000255482746069901622831821441650390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And I blame my birth mother.\",\"start\":4295308,\"end\":4297332,\"confidence\":0.871877000000000013102408047416247427463531494140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I blame everybody because everybody had factored into this, you know what I mean?\",\"start\":4297637,\"end\":4302020,\"confidence\":0.821688650000000020412471712916158139705657958984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was a teenager growing up in the '80s, and it was a hell of a place to grow up in a city in the '80s, you know what I mean?\",\"start\":4302775,\"end\":4309342,\"confidence\":0.4838395699999999965967845128034241497516632080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4309711,\"end\":4309968,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And but I had no support.\",\"start\":4310080,\"end\":4311445,\"confidence\":0.70974269999999994862349694813019596040248870849609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"From my family, but more importantly, I've no support from professionals.\",\"start\":4312408,\"end\":4317079,\"confidence\":0.89877960000000001183906306323478929698467254638671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"One second, I'll just relay back what I've got, just to make sure that obviously it's correct and we haven't missed anything.\",\"start\":4341059,\"end\":4349994,\"confidence\":0.64840496000000003018470806637196801602840423583984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So, social workers, only one social worker, and he was called Garden.\",\"start\":4354366,\"end\":4358126,\"confidence\":0.840683999999999986840748533722944557666778564453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"One thing I never understood from this is that they never spoke to me.\",\"start\":4358479,\"end\":4362095,\"confidence\":0.9110034000000000187213800018071196973323822021484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Why did they never speak to me?\",\"start\":4362577,\"end\":4363853,\"confidence\":0.79905440000000005351665777197922579944133758544921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I blame everyone for what happened to me.\",\"start\":4364284,\"end\":4365647,\"confidence\":0.94521339999999998138235923761385492980480194091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I grew up in the city in the '80s.\",\"start\":4365823,\"end\":4367122,\"confidence\":0.871453049999999951324980429490096867084503173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was a hell of a place to grow up.\",\"start\":4367763,\"end\":4369190,\"confidence\":0.447766539999999990673273941865772940218448638916015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I had no support from my family, but more importantly, not from the professionals.\",\"start\":4369575,\"end\":4373167,\"confidence\":0.91979270000000001861195642050006426870822906494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yep.\",\"start\":4373905,\"end\":4374177,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And you were labeled\\u2014 you know what I mean?\",\"start\":4375508,\"end\":4377144,\"confidence\":0.5492154399999999991877075444790534675121307373046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You were labelled a problem.\",\"start\":4377593,\"end\":4379277,\"confidence\":0.86493969999999997799733364445273764431476593017578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And instead of fixing the problem, like what they do now, yeah, and you were just\\u2014 well, I've just\\u2014 for the last 2 hours, that's\\u2014 you just had a snapshot into my life.\",\"start\":4380239,\"end\":4389860,\"confidence\":0.6600839499999999748780510344658978283405303955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, that's what you got.\",\"start\":4390421,\"end\":4392249,\"confidence\":0.65488665999999995381841699781944043934345245361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Back in the '80s.\",\"start\":4392723,\"end\":4393475,\"confidence\":0.82579769999999996787920508722891099750995635986328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Yeah, you just get to treat them the way you want to be treated, and that's exactly it.\",\"start\":4393802,\"end\":4399575,\"confidence\":0.68909779999999998256754452086170203983783721923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"And you kind of live\\u2014 you live your childhood through them.\",\"start\":4399641,\"end\":4403152,\"confidence\":0.83003389999999999115942728167283348739147186279296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Yeah, that's an absolute concern, what I really do.\",\"start\":4405837,\"end\":4409342,\"confidence\":0.59218585000000001361541990263503976166248321533203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So I just put, I was labelled as a problem instead of fixing the problem.\",\"start\":4413150,\"end\":4416152,\"confidence\":0.8583583999999999658570004612556658685207366943359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I was dealt with as a problem.\",\"start\":4416266,\"end\":4417718,\"confidence\":0.67562429999999995544612829689867794513702392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Correct.\",\"start\":4423060,\"end\":4424293,\"confidence\":0.58715682999999996294349102754495106637477874755859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Can you remember any other names who are the main people responsible?\",\"start\":4424845,\"end\":4428398,\"confidence\":0.84446209999999999329389765989617444574832916259765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"There's too many.\",\"start\":4430172,\"end\":4430589,\"confidence\":0.489232999999999973450570678323856554925441741943359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mentioned everybody that I've just discussed with you over the past 2 hours.\",\"start\":4430654,\"end\":4433514,\"confidence\":0.8423513000000000250366838372428901493549346923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I mean, people go in a role to support and help these people, you know what I mean?\",\"start\":4433867,\"end\":4439992,\"confidence\":0.694678600000000034953018257510848343372344970703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They must have had a job title, they must have had an interview to take on the role.\",\"start\":4440369,\"end\":4443923,\"confidence\":0.7796187999999999451716803378076292574405670166015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Of the job.\",\"start\":4444429,\"end\":4445039,\"confidence\":0.53831594999999998751860630363808013498783111572265625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, you know, I mean, don't get me wrong, I met a lot of nice people there as well.\",\"start\":4445440,\"end\":4448780,\"confidence\":0.92293510000000000825792767500388436019420623779296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I did.\",\"start\":4449294,\"end\":4449647,\"confidence\":0.5960796999999999901120872891624458134174346923828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"People genuinely want to help.\",\"start\":4450353,\"end\":4451879,\"confidence\":0.70946549999999997115907035549753345549106597900390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But the second thing of it was, once you were labelled, you know, I mean, once the arrow was above your head, that's it, you were wasting your time.\",\"start\":4452264,\"end\":4462091,\"confidence\":0.7086729000000000500136820846819318830966949462890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, just give me one second, I'll just go back through into the cursors just to highlight any names.\",\"start\":4462300,\"end\":4468706,\"confidence\":0.7871789000000000147139189721201546490192413330078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Mike.\",\"start\":4478334,\"end\":4478447,\"confidence\":0.57944910000000005023679250371060334146022796630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And do you not remember who Mike\\u2014 what Mike's role was?\",\"start\":4479013,\"end\":4481422,\"confidence\":0.69795929999999994919335222220979630947113037109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He was a teacher.\",\"start\":4482327,\"end\":4483330,\"confidence\":0.7481246999999999758301783003844320774078369140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was just a teacher?\",\"start\":4483410,\"end\":4484849,\"confidence\":0.7544212999999999613720547131379134953022003173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, yeah, the deaf teacher.\",\"start\":4485092,\"end\":4486450,\"confidence\":0.52198149999999998716049276481498964130878448486328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":4486628,\"end\":4486854,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And it would say Mr Acre was a teacher.\",\"start\":4487517,\"end\":4489144,\"confidence\":0.84566879999999999828474983587511815130710601806640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You don't remember the specific subject?\",\"start\":4489208,\"end\":4491283,\"confidence\":0.603808499999999970242470226367004215717315673828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, there wasn't a specific subject.\",\"start\":4491621,\"end\":4493808,\"confidence\":0.72900562999999996005584534941590391099452972412109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, you would sit in a room and they would try and talk to you about geography, then history and maths, but you just wouldn't listen.\",\"start\":4494275,\"end\":4500043,\"confidence\":0.6889846299999999867935684960684739053249359130859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And so they wouldn't force the fact.\",\"start\":4500187,\"end\":4501279,\"confidence\":0.75760656999999997918138205932336859405040740966796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, you just done what you wanted to do.\",\"start\":4501873,\"end\":4503784,\"confidence\":0.746524500000000035271341403131373226642608642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You would sit, you would Skive, you would talk, you would do nothing.\",\"start\":4504041,\"end\":4507477,\"confidence\":0.56670480000000000853077608553576283156871795654296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And Mr Richard Garrie, did you say he was the boarding officer?\",\"start\":4507975,\"end\":4511347,\"confidence\":0.86740636999999998213439766914234496653079986572265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He was the housemaster.\",\"start\":4511812,\"end\":4512567,\"confidence\":0.77285360000000002944631205537007190287113189697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Housemaster, that's it.\",\"start\":4512872,\"end\":4513739,\"confidence\":0.70552840000000005549196657739230431616306304931640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Sorry about that.\",\"start\":4513883,\"end\":4514799,\"confidence\":0.6856411000000000033338665161863900721073150634765625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's okay.\",\"start\":4515023,\"end\":4515441,\"confidence\":0.73359823000000001780307457011076621711254119873046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So I've got Mr Richard Garrie, Mr Richard Aker, Mike as well.\",\"start\":4516886,\"end\":4522314,\"confidence\":0.87373650000000002702194024095661006867885589599609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What was the teacher called?\",\"start\":4522771,\"end\":4523685,\"confidence\":0.82405304999999995363424432071042247116565704345703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Mr Thornburn?\",\"start\":4523734,\"end\":4525644,\"confidence\":0.82325060000000005455689233713201247155666351318359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He was the head teacher.\",\"start\":4525872,\"end\":4526606,\"confidence\":0.80189513999999995075285141865606419742107391357421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Thornburn, or the Beak.\",\"start\":4526768,\"end\":4528555,\"confidence\":0.7907444999999999613038426105049438774585723876953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Thornburn, he was the headmaster at Glendrick?\",\"start\":4529529,\"end\":4532783,\"confidence\":0.91101430000000005460236707222065888345241546630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, the Beak was his nickname.\",\"start\":4532831,\"end\":4538733,\"confidence\":0.80732053999999997540015783670241944491863250732421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, so we got McGarrie, Mr Aker, Mike, Mr Thornburn, quotation marks, the Beak, and he was the headmaster.\",\"start\":4539119,\"end\":4547185,\"confidence\":0.86179894000000001330619170403224416077136993408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And was there anyone else who you named?\",\"start\":4547266,\"end\":4548835,\"confidence\":0.87475749999999996564525872599915601313114166259765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Not really.\",\"start\":4550121,\"end\":4550669,\"confidence\":0.5598528000000000393043819713057018816471099853515625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"No, that's perfectly fine, no problem.\",\"start\":4550976,\"end\":4552686,\"confidence\":0.71063226000000001558731810291646979749202728271484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Um, the next question is, were other children affected and did you witness abuse or harm to anyone else?\",\"start\":4553556,\"end\":4558638,\"confidence\":0.5974481000000000374683395421016030013561248779296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, everybody was there, especially Landry Muir.\",\"start\":4559205,\"end\":4561326,\"confidence\":0.68899184000000002203734084105235524475574493408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, yeah, whoever was in my dorm at the time.\",\"start\":4561877,\"end\":4564549,\"confidence\":0.7609278600000000114533804662642069160938262939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, they're all\\u2014 nobody missed out.\",\"start\":4564809,\"end\":4567157,\"confidence\":0.51237845000000004080931148564559407532215118408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Nobody missed out.\",\"start\":4576620,\"end\":4580846,\"confidence\":0.54642409999999996816910652341903187334537506103515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"A few years ago, I actually found a Facebook page that had been put up, and I wrote some really nasty things on it.\",\"start\":4581730,\"end\":4591270,\"confidence\":0.9253021500000000454377868663868866860866546630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4591801,\"end\":4591946,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And they're still there, still there.\",\"start\":4592671,\"end\":4594088,\"confidence\":0.77188829999999997166781895430176518857479095458984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I mean, that was done years ago, and there's a lot of nasty stuff on there as well from other, other people.\",\"start\":4594136,\"end\":4599259,\"confidence\":0.9177745600000000170126668308512307703495025634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm not gonna\\u2014 again, that's not my business to discuss.\",\"start\":4599357,\"end\":4600993,\"confidence\":0.5542759299999999722530219514737837016582489013671875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Thanks.\",\"start\":4601073,\"end\":4601217,\"confidence\":0.6283754999999999757420710011501796543598175048828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"No problem, that's perfectly fine.\",\"start\":4602292,\"end\":4603848,\"confidence\":0.80580806999999998740946693942532874643802642822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And why do you believe staff or the institution know or should have known what was happening?\",\"start\":4604667,\"end\":4611068,\"confidence\":0.5041021999999999447794607476680539548397064208984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, they're adults.\",\"start\":4611982,\"end\":4613507,\"confidence\":0.63223830000000003082050170633010566234588623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, I'm a father, I'm a grandfather myself, and I live for my children, my grandchildren, you know what I mean?\",\"start\":4614886,\"end\":4620133,\"confidence\":0.70016350000000004971667522113421000540256500244140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And regardless whether they're children or not, they're in a position of trust and a position of care to look after us in the field.\",\"start\":4620389,\"end\":4629009,\"confidence\":0.69456755999999997275295982035459019243717193603515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They dictated what way my life was going.\",\"start\":4629635,\"end\":4631612,\"confidence\":0.680906699999999975858600009814836084842681884765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Well, they were adults.\",\"start\":4652692,\"end\":4653430,\"confidence\":0.68442579999999997308890442582196556031703948974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They were in a position of care.\",\"start\":4653558,\"end\":4655594,\"confidence\":0.7588009000000000003893774191965349018573760986328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They was in control and dictated where my life was going.\",\"start\":4656059,\"end\":4658319,\"confidence\":0.7647548299999999965592678563552908599376678466796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They had a duty of care and they failed.\",\"start\":4658383,\"end\":4659794,\"confidence\":0.85527830000000004684324039772036485373973846435546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They failed.\",\"start\":4660611,\"end\":4661172,\"confidence\":0.89968269999999994634976019369787536561489105224609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, big time.\",\"start\":4661750,\"end\":4662279,\"confidence\":0.56827324999999995203125990883563645184040069580078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, no problem.\",\"start\":4663032,\"end\":4665340,\"confidence\":0.57628869999999998707806980746681801974773406982421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Were complaints discouraged, ignored, or punished?\",\"start\":4665517,\"end\":4667889,\"confidence\":0.527226399999999983947418513707816600799560546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Were you moved, threatened, or disbelieved?\",\"start\":4668242,\"end\":4670166,\"confidence\":0.60085200000000005271516556604183278977870941162109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Disbelieved.\",\"start\":4671031,\"end\":4672811,\"confidence\":0.8769811400000000478627271149889566004276275634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I never really told many people about it.\",\"start\":4673692,\"end\":4677524,\"confidence\":0.72154689999999999105995129866641946136951446533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, because of the\\u2014 because you\\u2014 because as I said to everyone, it was accepted, it was normal, it was life, it just happened, you know what I mean?\",\"start\":4678600,\"end\":4686860,\"confidence\":0.60889680000000001580673369971918873488903045654296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I mean, what are you meant to do?\",\"start\":4687930,\"end\":4689690,\"confidence\":0.7845503000000000337621486323769204318523406982421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You can't fight the system, you just can't do it no matter how hard you try as a 13-year-old.\",\"start\":4689690,\"end\":4694360,\"confidence\":0.9175541000000000391167986890650354325771331787109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I mean, who would believe me even if I did try?\",\"start\":4695230,\"end\":4698900,\"confidence\":0.5057430000000000536175548404571600258350372314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Nobody.\",\"start\":4698930,\"end\":4700670,\"confidence\":0.4942234500000000085861984189250506460666656494140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I couldn't speak to anybody.\",\"start\":4700670,\"end\":4701810,\"confidence\":0.7599907500000000482032191939651966094970703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I never see my parents.\",\"start\":4701810,\"end\":4702940,\"confidence\":0.875754600000000049675463742460124194622039794921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"They just stopped me seeing them at the I've seen them periodically, but you can't go in and say to your mum, I was giving somebody a masturbating in somebody's office, can you?\",\"start\":4703030,\"end\":4710316,\"confidence\":0.66859864999999996104662614015978761017322540283203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know what I mean?\",\"start\":4710381,\"end\":4710803,\"confidence\":0.67174845999999999168750264288973994553089141845703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You just can't do that.\",\"start\":4711047,\"end\":4711891,\"confidence\":0.857691940000000041521843741065822541713714599609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Even when I did go to the police, they said, don't be silly, you encouraged it.\",\"start\":4714062,\"end\":4717022,\"confidence\":0.48007973999999997705145915460889227688312530517578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I mean, I thought, wait a minute.\",\"start\":4717349,\"end\":4718510,\"confidence\":0.59700779999999997738058254981297068297863006591796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"C\",\"text\":\"Sleep problems.\",\"start\":4734284,\"end\":4738193,\"confidence\":0.71578839999999999132995753825525753200054168701171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And then finally, have you ever reported the abuse to the police, an inquiry, a professional, or an authority?\",\"start\":4738884,\"end\":4746412,\"confidence\":0.58675224000000003599097908590920269489288330078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, reported to the police.\",\"start\":4746768,\"end\":4747835,\"confidence\":0.489114729999999997556159314626711420714855194091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4747899,\"end\":4748061,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yep.\",\"start\":4748368,\"end\":4748465,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I know you've already stated this before, so it is a bit tedious, but what happened when you reported this to the police?\",\"start\":4749742,\"end\":4754458,\"confidence\":0.6721439399999999952939333525137044489383697509765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I was I was\\u2014 because I was known to the police then, it was a few years, and I was turning into a criminal, I wasn't believed.\",\"start\":4754622,\"end\":4762408,\"confidence\":0.70009770000000004497309191719978116452693939208984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was told that I had encouraged it.\",\"start\":4762827,\"end\":4764342,\"confidence\":0.6445155000000000189430693353642709553241729736328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"C\",\"text\":\"The kind of, if you went on holiday, sometimes you might struggle with somewhere you don't know.\",\"start\":4767000,\"end\":4770768,\"confidence\":0.55953039999999998332924633359652943909168243408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You were told what?\",\"start\":4773159,\"end\":4773887,\"confidence\":0.62072629999999995309423184153274632990360260009765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Sorry?\",\"start\":4774211,\"end\":4774437,\"confidence\":0.52763959999999998640163312302320264279842376708984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"That I had encouraged the situation, I had encouraged the abuse, the sexual abuse.\",\"start\":4775263,\"end\":4778776,\"confidence\":0.85987230000000003382609747859532944858074188232421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I must be gay.\",\"start\":4780541,\"end\":4781350,\"confidence\":0.88752660000000005435794037111918441951274871826171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The exact words of the officer.\",\"start\":4781986,\"end\":4783232,\"confidence\":0.6770013599999999964751395964412949979305267333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Okay, and is that still an ongoing thing?\",\"start\":4786440,\"end\":4788933,\"confidence\":0.87982665999999998263092493289150297641754150390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Okay, and when did that happen and how long did it happen for?\",\"start\":4791388,\"end\":4794606,\"confidence\":0.86063389999999995172430544698727317154407501220703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So the next is just movement between placements and leaving care.\",\"start\":4800179,\"end\":4802941,\"confidence\":0.83184190000000002296332013429491780698299407958984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Why did you move between placements and were the reasons ever explained?\",\"start\":4803426,\"end\":4806236,\"confidence\":0.827415400000000023084112399374134838581085205078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":4806979,\"end\":4807140,\"confidence\":0.493618669999999981623517442130832932889461517333984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Never, no, no.\",\"start\":4807402,\"end\":4808451,\"confidence\":0.453288899999999994605559550109319388866424560546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I moved obviously from the first one because I absconded because of the serious abuse.\",\"start\":4808613,\"end\":4813260,\"confidence\":0.800822600000000051068127504549920558929443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Second one was a result of abscondance, the first one.\",\"start\":4813938,\"end\":4817055,\"confidence\":0.6083720299999999525653038290329277515411376953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And the third one was, um, a partner wasn't ready to be integrated back into society.\",\"start\":4817412,\"end\":4821606,\"confidence\":0.6797814399999999590562538287485949695110321044921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Yeah, so I can understand that there would have been a struggle.\",\"start\":4823250,\"end\":4825916,\"confidence\":0.5491441999999999712400722273741848766803741455078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"How has what you went through affected relationships, parenting, friendships, Yeah, you give them the life that you wanted.\",\"start\":4828410,\"end\":4846753,\"confidence\":0.74389530000000003706617235366138629615306854248046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So no, never.\",\"start\":4852949,\"end\":4853788,\"confidence\":0.491146479999999996390869227980147115886211395263671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I moved as I was, as I absconded due to serious abuse.\",\"start\":4853917,\"end\":4857160,\"confidence\":0.67582100000000000505906427861191332340240478515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Second was a result So it'll be expounding from the first and final setting I was deemed to, uh, I was deemed not fit to enter society.\",\"start\":4857886,\"end\":4864193,\"confidence\":0.6932226999999999694779262426891364157199859619140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Correct.\",\"start\":4864803,\"end\":4865878,\"confidence\":0.58715682999999996294349102754495106637477874755859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yep.\",\"start\":4867049,\"end\":4867289,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Did you run away, refuse to return, or ask to be moved?\",\"start\":4867867,\"end\":4871284,\"confidence\":0.6558694000000000468020289190462790429592132568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You couldn't refuse.\",\"start\":4872103,\"end\":4872809,\"confidence\":0.56355169999999998875495066386065445840358734130859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There wasn't an option.\",\"start\":4874269,\"end\":4875456,\"confidence\":0.59670959999999995115871342932223342359066009521484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"What about friendship?\",\"start\":4875809,\"end\":4877397,\"confidence\":0.86627423999999997317189581735874526202678680419921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Has it affected any friendship or your ability to maintain friendship?\",\"start\":4877975,\"end\":4881520,\"confidence\":0.73172369999999997691730868609738536179065704345703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, the staff at Liverpool let me physically hitchhike home to Edinburgh, which is 60 miles, in different people's cars.\",\"start\":4881681,\"end\":4888634,\"confidence\":0.68251609999999995892494553118012845516204833984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They knew that was happening as a 13-year-old.\",\"start\":4889085,\"end\":4891923,\"confidence\":0.55162566999999995687176124192774295806884765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Do you say 60 miles?\",\"start\":4892665,\"end\":4893661,\"confidence\":0.87096923999999997789700501016341149806976318359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, 60 miles from that.\",\"start\":4894494,\"end\":4895360,\"confidence\":0.78455969999999997099848769721575081348419189453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was 60 miles from my parents.\",\"start\":4895409,\"end\":4896487,\"confidence\":0.5339628499999999888814272708259522914886474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":4896536,\"end\":4897059,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So I just put, you couldn't refuse, that was never an option.\",\"start\":4913065,\"end\":4915047,\"confidence\":0.660850640000000044693706513498909771442413330078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The staff at Lendrick left me\\u2014 let me hitchhike 60 miles to my parents' house, getting rides from strangers, and they not only knew but encouraged me to do so.\",\"start\":4915144,\"end\":4924668,\"confidence\":0.57627963999999998190304495437885634601116180419921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yep, if you don't\\u2014 if you're not happy, just bugger off again.\",\"start\":4925232,\"end\":4927470,\"confidence\":0.90075139999999997986179778308724053204059600830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I did.\",\"start\":4928050,\"end\":4930224,\"confidence\":0.654018760000000032306388675351627171039581298828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then finally for this section, when and what age did you leave care?\",\"start\":4930546,\"end\":4934704,\"confidence\":0.88589039999999996677360059038619510829448699951171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"16.\",\"start\":4935922,\"end\":4936371,\"confidence\":0.54981519999999994841033412740216590464115142822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And what was your circumstances afterwards?\",\"start\":4937765,\"end\":4939784,\"confidence\":0.84132403000000000048430592869408428668975830078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Um, for the first 4 years, my\\u2014 from 16 to 20, uh, I was a criminal.\",\"start\":4940873,\"end\":4947588,\"confidence\":0.5589058000000000081541884355829097330570220947265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4948197,\"end\":4948437,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Um, I was even breaking in, um, doing everything I shouldn't be doing.\",\"start\":4949222,\"end\":4957042,\"confidence\":0.69236463000000003642497858891147188842296600341796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Take no pride in it now whatsoever.\",\"start\":4957955,\"end\":4959830,\"confidence\":0.57694166999999996203740693090367130935192108154296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Um, I got an 8-week prison sentence in Edinburgh.\",\"start\":4961000,\"end\":4965114,\"confidence\":0.68626540000000002539337629059446044266223907470703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"One second.\",\"start\":4965324,\"end\":4965742,\"confidence\":0.64591235000000002397513299001730047166347503662109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Sorry.\",\"start\":4965967,\"end\":4966112,\"confidence\":0.5092127300000000023061375031829811632633209228515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, don't apologise, um, Richard.\",\"start\":4966562,\"end\":4968525,\"confidence\":0.64307535000000004554721044769394211471080780029296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"C\",\"text\":\"Yeah, absolutely.\",\"start\":4969830,\"end\":4970611,\"confidence\":0.50143020000000004809947995454422198235988616943359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Just something that would remind you.\",\"start\":4970921,\"end\":4972240,\"confidence\":0.78003436000000003769372369788470678031444549560546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":4980157,\"end\":4980238,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Do you say 6 or 8 weeks?\",\"start\":4980898,\"end\":4983007,\"confidence\":0.9202760500000000121190169011242687702178955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"8 weeks.\",\"start\":4983152,\"end\":4983474,\"confidence\":0.72502034999999998010622448418871499598026275634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"8 weeks prison sentence.\",\"start\":4983796,\"end\":4984778,\"confidence\":0.5217277399999999953905671645770780742168426513671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"How was it affected?\",\"start\":4984843,\"end\":4985583,\"confidence\":0.76776104999999994493720123500679619610309600830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You were in Edinburgh?\",\"start\":4985631,\"end\":4987274,\"confidence\":0.88494163999999997383127947614411823451519012451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"In Edinburgh and And what was it, what caused you to be placed into the adult prison?\",\"start\":4987338,\"end\":4995561,\"confidence\":0.71809570000000000344897443937952630221843719482421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Breaking in the house.\",\"start\":4996320,\"end\":4997031,\"confidence\":0.6697368999999999683581108911312185227870941162109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's perfectly fine.\",\"start\":5001550,\"end\":5002514,\"confidence\":0.64607449999999999601385525238583795726299285888671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So now it's just gonna go into the impact of your life.\",\"start\":5005062,\"end\":5007012,\"confidence\":0.77437484000000000872176997290807776153087615966796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"This may be a bit more of a distressing part, but after that we'll just be flying through.\",\"start\":5007060,\"end\":5012733,\"confidence\":0.54683450000000000112976294985855929553508758544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We should probably be done in the next 15 minutes or so.\",\"start\":5012798,\"end\":5014882,\"confidence\":0.71271640000000002768132389974198304116725921630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yep.\",\"start\":5015042,\"end\":5015203,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So this is the impact on your life, what the care setting has done.\",\"start\":5015380,\"end\":5019637,\"confidence\":0.7385925700000000038158987081260420382022857666015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So how did this experience affect you at the time?\",\"start\":5020023,\"end\":5022529,\"confidence\":0.82205019999999995317097045699483714997768402099609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So try to think about obviously your thoughts and feelings in relation to your safety, your trust, confidence, sleep, behaviour, education, relationships, and also your ability to speak up.\",\"start\":5022995,\"end\":5033832,\"confidence\":0.8113274600000000003063860276597552001476287841796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, as I say, I spiralled.\",\"start\":5036890,\"end\":5038624,\"confidence\":0.5697946000000000399410282625467516481876373291015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The only way out I could see was rebelling.\",\"start\":5039273,\"end\":5041348,\"confidence\":0.70500993999999994610305975584196858108043670654296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was free, you know what I mean?\",\"start\":5042455,\"end\":5043837,\"confidence\":0.64433339999999994507362544027273543179035186767578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was free from that system.\",\"start\":5043885,\"end\":5045042,\"confidence\":0.73080000000000000515143483426072634756565093994140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And instead of building my life and doing the right channel, I chose the wrong one because of the anger and the hatred and the hurt and deceit that I had in me.\",\"start\":5045733,\"end\":5060356,\"confidence\":0.9456066499999999930281546767218969762325286865234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I couldn't speak to anybody.\",\"start\":5061577,\"end\":5062750,\"confidence\":0.7599907500000000482032191939651966094970703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I had nobody to speak to.\",\"start\":5063650,\"end\":5065658,\"confidence\":0.74707489999999998619983898606733419001102447509765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, I was pretty much discharged from social services overnight.\",\"start\":5068268,\"end\":5073052,\"confidence\":0.73187539999999995377066852597636170685291290283203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, one second, one second.\",\"start\":5074730,\"end\":5078519,\"confidence\":0.65795462999999998476852169915218837559223175048828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So you've got a\\u2014 well, I spiralled.\",\"start\":5087012,\"end\":5090707,\"confidence\":0.76291180000000002880966576412902213633060455322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The only way I, um, the only way I saw was rebellion.\",\"start\":5090756,\"end\":5093502,\"confidence\":0.71885186000000000916543285711668431758880615234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was free this way.\",\"start\":5093632,\"end\":5094523,\"confidence\":0.68327720000000002897877493523992598056793212890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Instead of building my life and choosing the right channel, I chose the wrong path due to anger, hatred, and deceit.\",\"start\":5094620,\"end\":5100339,\"confidence\":0.96249260000000003145714799757115542888641357421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was essentially discharged overnight.\",\"start\":5100761,\"end\":5102974,\"confidence\":0.8207389000000000489620788357569836080074310302734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yep, just 3 years of my life, then all of a sudden that's it, you're free to go.\",\"start\":5103602,\"end\":5107611,\"confidence\":0.546647600000000011277734301984310150146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, no explanation, no nothing.\",\"start\":5111061,\"end\":5113483,\"confidence\":0.482019130000000017854944189821253530681133270263671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And how would you say this has affected your sleep, your behaviour, and your future relationships and ability to speak up?\",\"start\":5127101,\"end\":5135691,\"confidence\":0.5589494999999999880202494750847108662128448486328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"For the first probably 20 years after that, it's horrendous.\",\"start\":5136093,\"end\":5140107,\"confidence\":0.87353490000000000303970182358170859515666961669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I had them\\u2014 I was sleeping with different women.\",\"start\":5140573,\"end\":5143447,\"confidence\":0.76669810000000004901465899820323102176189422607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I've got 3 or 4 children that I have nothing to do with.\",\"start\":5143784,\"end\":5148188,\"confidence\":0.66227950000000002095390527756535448133945465087890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"You know what I mean?\",\"start\":5148496,\"end\":5152174,\"confidence\":0.67174845999999999168750264288973994553089141845703125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"C\",\"text\":\"Yeah, absolutely.\",\"start\":5152223,\"end\":5153160,\"confidence\":0.50143020000000004809947995454422198235988616943359375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"C\",\"text\":\"Yes.\",\"start\":5155922,\"end\":5157327,\"confidence\":0.461038950000000002926725528595852665603160858154296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Have you received counselling, therapy, mental health?\",\"start\":5157634,\"end\":5159944,\"confidence\":0.79699372999999995581532630239962600171566009521484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"My family disowned me.\",\"start\":5160057,\"end\":5161491,\"confidence\":0.9287125499999999700406760894111357629299163818359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":5162457,\"end\":5163309,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And I was, I was just a rebel.\",\"start\":5165369,\"end\":5166753,\"confidence\":0.7458270000000000177209358298568986356258392333984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I was on a destruction mode.\",\"start\":5167686,\"end\":5170620,\"confidence\":0.6852310299999999632092340107192285358905792236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Do you not believe it?\",\"start\":5170734,\"end\":5171793,\"confidence\":0.5811747000000000440422809333540499210357666015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":5175564,\"end\":5175846,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"The first 20 years after this was horrendous.\",\"start\":5200734,\"end\":5202359,\"confidence\":0.932956340000000050594053391250781714916229248046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I was sleeping with numerous women.\",\"start\":5202488,\"end\":5203807,\"confidence\":0.5279891500000000181813675226294435560703277587890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I have 3 children that I don't have anything to do with.\",\"start\":5204257,\"end\":5206943,\"confidence\":0.687399740000000036843630368821322917938232421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"My family disowned me.\",\"start\":5207008,\"end\":5208053,\"confidence\":0.9287125499999999700406760894111357629299163818359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was just a rebel.\",\"start\":5208600,\"end\":5209243,\"confidence\":0.6788665000000000393498567063943482935428619384765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I was in destruction mode.\",\"start\":5209485,\"end\":5210530,\"confidence\":0.735536039999999946559228192199952900409698486328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You wouldn't have believed it.\",\"start\":5210867,\"end\":5212153,\"confidence\":0.50458217000000005203474984227796085178852081298828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Mm-hmm.\",\"start\":5212555,\"end\":5212941,\"confidence\":0.71720773000000004326892621975275687873363494873046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yep, yep, no problem.\",\"start\":5213182,\"end\":5215256,\"confidence\":0.8204681000000000334893002218450419604778289794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So the next question is, how has it affected your mental health?\",\"start\":5215690,\"end\":5217988,\"confidence\":0.64744360000000000798792143541504628956317901611328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Back in the day, you didn't have mental health.\",\"start\":5219930,\"end\":5221324,\"confidence\":0.8058897000000000421238155468017794191837310791015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"There was no such thing as mental health.\",\"start\":5222286,\"end\":5223657,\"confidence\":0.68435340000000000060254023992456495761871337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That's only\\u2014 that's a modern day.\",\"start\":5223738,\"end\":5225545,\"confidence\":0.78211419999999998164952330625965259969234466552734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So my mental health was me breaking in.\",\"start\":5226464,\"end\":5229207,\"confidence\":0.62201530000000004871907322012702934443950653076171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"My mental health was me sleeping with different women, cheating, lying, stealing.\",\"start\":5229368,\"end\":5233639,\"confidence\":0.9471454599999999945936224321485497057437896728515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That was my mental health.\",\"start\":5233833,\"end\":5234693,\"confidence\":0.701482060000000018362698028795421123504638671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Because if you ask anybody 40 years ago what mental health was, nobody could tell you.\",\"start\":5234871,\"end\":5239330,\"confidence\":0.51714355000000000739390770831960253417491912841796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Okay, I now know what I've done to my mental health.\",\"start\":5243353,\"end\":5246493,\"confidence\":0.80583649999999995561239529706654138863086700439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":5247082,\"end\":5247164,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So my mental health was stealing, break and entering, sleeping with numerous women.\",\"start\":5252192,\"end\":5256502,\"confidence\":0.88255300000000003191047426298609934747219085693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What else did you give an example for?\",\"start\":5256598,\"end\":5258553,\"confidence\":0.87590559999999995088870718973339535295963287353515625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Just doing what I wanted to do.\",\"start\":5259963,\"end\":5263168,\"confidence\":0.58518415999999995324998280921136029064655303955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, I couldn't\\u2014 I didn't care.\",\"start\":5263969,\"end\":5267831,\"confidence\":0.59797025000000003647215862656594254076480865478515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I mean, nobody could do any more to me than what had been done the previous 3 years.\",\"start\":5268392,\"end\":5272253,\"confidence\":0.50806033999999999917207560429233126342296600341796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"No.\",\"start\":5278082,\"end\":5278469,\"confidence\":0.493618669999999981623517442130832932889461517333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Could any sibling, former resident, relative, friend, partner, or professional provide a supporting statement for your application, or would you want them to?\",\"start\":5278727,\"end\":5288068,\"confidence\":0.909750040000000037565541788353584706783294677734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"You wouldn't.\",\"start\":5290611,\"end\":5290965,\"confidence\":0.51762450000000004290967581255245022475719451904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":5291609,\"end\":5292253,\"confidence\":0.58435179999999997679793750648968853056430816650390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"How has it affected your physical health?\",\"start\":5293525,\"end\":5295747,\"confidence\":0.7250748000000000192954985323012806475162506103515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Um, physically So like any alcohol or substance use?\",\"start\":5297530,\"end\":5303059,\"confidence\":0.706895700000000015705836631241254508495330810546875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"What were\\u2014 oh no, that's one thing I've been very strong about.\",\"start\":5303123,\"end\":5306685,\"confidence\":0.497975600000000018230394971396890468895435333251953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, I'll social drink now and again.\",\"start\":5306814,\"end\":5308980,\"confidence\":0.81274086000000000939991195991751737892627716064453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't\\u2014 I used to smoke at the time, but when I turned my life around, I stopped smoking.\",\"start\":5309157,\"end\":5313233,\"confidence\":0.6947761999999999549260110143222846090793609619140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And I refuse point blank to do any kind of drugs.\",\"start\":5313811,\"end\":5317390,\"confidence\":0.8910708400000000306562242258223704993724822998046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I've seen so much destruction with them in the care system.\",\"start\":5317823,\"end\":5320391,\"confidence\":0.9600241000000000468617145088501274585723876953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, I've got no substance use.\",\"start\":5321257,\"end\":5322669,\"confidence\":0.76337624000000003920973767890245653688907623291015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I only drink socially now.\",\"start\":5322782,\"end\":5323921,\"confidence\":0.66831004999999998883453145026578567922115325927734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Um, how would you describe your sleep?\",\"start\":5324948,\"end\":5327227,\"confidence\":0.85323672999999999877474010645528323948383331298828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Terrible.\",\"start\":5329212,\"end\":5330380,\"confidence\":0.91017110000000001068798383130342699587345123291015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"My doctor refuses to give me any more sleeping pills because of the addiction, and I'm now on\\u2014 actually, just give me a second, I'll tell you what they're called\\u2014 diazepam.\",\"start\":5330737,\"end\":5340730,\"confidence\":0.88095489999999998520507915600319392979145050048828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, one moment.\",\"start\":5341135,\"end\":5341994,\"confidence\":0.71732205000000004435634082256001420319080352783203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Just two seconds.\",\"start\":5343079,\"end\":5343613,\"confidence\":0.70001290000000004898339511782978661358356475830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I'm a tripplin'.\",\"start\":5357247,\"end\":5358607,\"confidence\":0.54197556000000002285332811879925429821014404296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm a tripplin'.\",\"start\":5358882,\"end\":5360308,\"confidence\":0.504225799999999946265916150878183543682098388671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm a tripplin' for my sleep.\",\"start\":5360761,\"end\":5361814,\"confidence\":0.55366104999999998792503674849285744130611419677734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But to be honest with you, I actually buy sleep pills on the black market.\",\"start\":5362591,\"end\":5366536,\"confidence\":0.63354429999999994915782508542179130017757415771484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, no problem.\",\"start\":5366954,\"end\":5367614,\"confidence\":0.57628869999999998707806980746681801974773406982421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Hold on.\",\"start\":5367679,\"end\":5367984,\"confidence\":0.64072359999999994872865727302269078791141510009765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Would you say this is due to it being a necessity?\",\"start\":5375903,\"end\":5378626,\"confidence\":0.8548062400000000504718400407000444829463958740234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, because my doctor won't give them anymore.\",\"start\":5379128,\"end\":5380408,\"confidence\":0.79703789999999996584989503389806486666202545166015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Because of the addiction.\",\"start\":5380613,\"end\":5381472,\"confidence\":0.7607481000000000381788822778617031872272491455078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But I've got\\u2014 I need to sleep, you know what I mean?\",\"start\":5381666,\"end\":5385443,\"confidence\":0.69717039999999996791046896760235540568828582763671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And it's all\\u2014 I'm a\\u2014 triptylene don't work.\",\"start\":5385637,\"end\":5387501,\"confidence\":0.826510700000000042564352042973041534423828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They calm me down, but they don't\\u2014 they don't make me sleep.\",\"start\":5388149,\"end\":5390870,\"confidence\":0.51004620000000000512585529577336274087429046630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The only thing that makes me sleep is Zopiclone.\",\"start\":5390937,\"end\":5392823,\"confidence\":0.547642469999999992325001585413701832294464111328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Zopiclone?\",\"start\":5394508,\"end\":5395104,\"confidence\":0.8483624499999999901689307080232538282871246337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":5395604,\"end\":5395846,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Do you know how that's spelled, by any chance?\",\"start\":5396748,\"end\":5397956,\"confidence\":0.8055643999999999582684040433377958834171295166015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Z-O-P-I\\u2014 yeah\\u2014 clone, C-L-O-N-E.\",\"start\":5398520,\"end\":5401629,\"confidence\":0.72224500000000002586375558166764676570892333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That's the only thing that helps with your sleep?\",\"start\":5406482,\"end\":5407837,\"confidence\":0.54609019999999997008188756808522157371044158935546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It's the only thing that'll put me asleep, yeah.\",\"start\":5408175,\"end\":5410174,\"confidence\":0.52573510000000001074482725016423501074314117431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And I know I'm addicted to them, I know that, but what's the options?\",\"start\":5410352,\"end\":5413415,\"confidence\":0.4846791599999999977654852045816369354724884033203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Yeah.\",\"start\":5415374,\"end\":5415697,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"And how are you feeling after discussing this on the phone?\",\"start\":5415858,\"end\":5418089,\"confidence\":0.82629690000000000082991391536779701709747314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Just give me one second, just while I just try and associate the\\u2014 not associate, sorry, just try and fix the punctuation and grab my real quick.\",\"start\":5426430,\"end\":5434953,\"confidence\":0.4996958400000000022345147954183630645275115966796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yep.\",\"start\":5437693,\"end\":5437919,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So, but no substance use.\",\"start\":5438161,\"end\":5439131,\"confidence\":0.693628130000000009403038347954861819744110107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I only drink socially now.\",\"start\":5439470,\"end\":5440536,\"confidence\":0.66831004999999998883453145026578567922115325927734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"My sleep is terrible.\",\"start\":5440617,\"end\":5441538,\"confidence\":0.95668640000000004786073759532882831990718841552734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"My doctor refuses to give me more sleeping pills as he's concerned about addiction.\",\"start\":5441587,\"end\":5444883,\"confidence\":0.878382400000000007622702469234354794025421142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm on diazepam, Amitriptyline.\",\"start\":5445384,\"end\":5447768,\"confidence\":0.82104944999999995847161926576518453657627105712890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I do buy sleeping pills on the black market.\",\"start\":5448125,\"end\":5449925,\"confidence\":0.59479519999999996837658500226098112761974334716796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"This is a necessity as my doctor won't provide me with the drugs.\",\"start\":5449974,\"end\":5452749,\"confidence\":0.48096850000000002101074869642616249620914459228515625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Zopiclone is the only thing that helps me with my sleep.\",\"start\":5453820,\"end\":5456693,\"confidence\":0.88296099999999999585753585051861591637134552001953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I know that I'm addicted, but what are my My options, by any chance, could you please just confirm for me what the milligrammes are for those?\",\"start\":5456823,\"end\":5463425,\"confidence\":0.73838689999999995716706280290964059531688690185546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, I think it's 7.5.\",\"start\":5464670,\"end\":5466612,\"confidence\":0.81808000000000002938094212368014268577098846435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It's obviously clone, I think.\",\"start\":5466887,\"end\":5468053,\"confidence\":0.6607971999999999734853872723761014640331268310546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't have them to hand with me.\",\"start\":5468101,\"end\":5469493,\"confidence\":0.54816383000000001857188181020319461822509765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm actually in a hotel room in Ireland at the moment on work.\",\"start\":5469979,\"end\":5472294,\"confidence\":0.8144423400000000423659685111488215625286102294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, the amitriptyline, I, I have, they're 10 milligrammes, but I take 2, so it's 20 milligrammes.\",\"start\":5473630,\"end\":5478748,\"confidence\":0.8701904400000000094905772130005061626434326171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And how many of the zopiclone do you take a day?\",\"start\":5480704,\"end\":5482628,\"confidence\":0.8652659700000000508879338667611591517925262451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Uh, 1.\",\"start\":5483678,\"end\":5484276,\"confidence\":0.69797600000000004083489102413295768201351165771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"One at night.\",\"start\":5485031,\"end\":5485551,\"confidence\":0.60228899999999996328625684327562339603900909423828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, um, and then the diazepam?\",\"start\":5491740,\"end\":5493462,\"confidence\":0.7973162499999999486277602045447565615177154541015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yep, I take one of them.\",\"start\":5494105,\"end\":5494894,\"confidence\":0.738674000000000052779114412260241806507110595703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think there's 5 milligrammes.\",\"start\":5494991,\"end\":5496165,\"confidence\":0.87014259999999998829167680014506913721561431884765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I've not got that in my hand either, like I said, in my bag in my car.\",\"start\":5496520,\"end\":5498805,\"confidence\":0.5922358599999999473340039912727661430835723876953125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"It's okay, don't worry about it.\",\"start\":5499320,\"end\":5500447,\"confidence\":0.6812833499999999542495743298786692321300506591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"One, one a day?\",\"start\":5500787,\"end\":5501854,\"confidence\":0.84241646999999997280639263408374972641468048095703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":5502307,\"end\":5502404,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And is that at night or just during the day?\",\"start\":5502889,\"end\":5504263,\"confidence\":0.8896775999999999573475406577927060425281524658203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"At night.\",\"start\":5504748,\"end\":5505072,\"confidence\":0.5613313300000000172218506122590042650699615478515625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Fantastic.\",\"start\":5507012,\"end\":5507756,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Um, how has it affected your relationship, parenting?\",\"start\":5509017,\"end\":5510986,\"confidence\":0.77827889999999999570690079053747467696666717529296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Friendships, intimacy, trust, or isolation?\",\"start\":5511560,\"end\":5513655,\"confidence\":0.873402299999999964796870699501596391201019287109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, um, since my children came along, the children I've been a father to, I mean, they've changed my life.\",\"start\":5514880,\"end\":5521340,\"confidence\":0.6511424999999999574384901279699988663196563720703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Um, you've no idea.\",\"start\":5526849,\"end\":5529749,\"confidence\":0.4870986999999999955690554998000152409076690673828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Sorry, say that one more time.\",\"start\":5530152,\"end\":5531054,\"confidence\":0.6012453399999999614777834722190164029598236083984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I mean, talk about being an overprotective father.\",\"start\":5531280,\"end\":5533390,\"confidence\":0.7717872999999999539255668423720635473728179931640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":5533712,\"end\":5533970,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Oh, you have no idea.\",\"start\":5534421,\"end\":5535335,\"confidence\":0.60787500000000005417888360170763917267322540283203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I have lots of problems.\",\"start\":5535402,\"end\":5536559,\"confidence\":0.91081756000000002604366500236210413277149200439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Idea.\",\"start\":5536827,\"end\":5537112,\"confidence\":0.63617610000000002212772187704103998839855194091796875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"And my children, my world.\",\"start\":5538183,\"end\":5541267,\"confidence\":0.56741965000000005314717554938397370278835296630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I see them on a daily basis.\",\"start\":5541493,\"end\":5542865,\"confidence\":0.75189289999999997515800487235537730157375335693359375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, for them, they're all doing well in life.\",\"start\":5543414,\"end\":5546676,\"confidence\":0.9052905399999999769278247185866348445415496826171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"My daughter's a paramedic.\",\"start\":5546805,\"end\":5547771,\"confidence\":0.811292649999999948562390272854827344417572021484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I mean, got 2 grandchildren, 2 on the way next year, and all full-time jobs, all got their own houses, done so well.\",\"start\":5548254,\"end\":5557977,\"confidence\":0.92031560000000001142694827649393118917942047119140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"And I, I thank myself for that.\",\"start\":5558107,\"end\":5560040,\"confidence\":0.9103269000000000499284169563907198607921600341796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Um, of course, my strict regime that I've developed because of my abuse.\",\"start\":5560933,\"end\":5566606,\"confidence\":0.6884276000000000284018142338027246296405792236328125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"So if anything, it's done some good.\",\"start\":5566671,\"end\":5569627,\"confidence\":0.86609630000000004113047680220915935933589935302734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It's made me treat my children the way that I should have been treated.\",\"start\":5570403,\"end\":5573750,\"confidence\":0.63566949999999999842970055397017858922481536865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Yeah.\",\"start\":5575400,\"end\":5575622,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Be honest with you.\",\"start\":5590262,\"end\":5590914,\"confidence\":0.7586816499999999852121845833607949316501617431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"I'm still\\u2014 I'm working on the system, and every now and then I have to ask Auntie what that means.\",\"start\":5590980,\"end\":5594795,\"confidence\":0.8733191000000000148162371260696090757846832275390625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"C\",\"text\":\"All right, Craig, well, you take care of yourself, and thank you again.\",\"start\":5597633,\"end\":5600311,\"confidence\":0.89557500000000000994759830064140260219573974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"All right, speak to you soon.\",\"start\":5602107,\"end\":5603074,\"confidence\":0.641490099999999952018470139591954648494720458984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Bye.\",\"start\":5610902,\"end\":5611032,\"confidence\":0.51374489999999994882529108508606441318988800048828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"But since I've become a father to my kids, they've changed my life.\",\"start\":5611939,\"end\":5614336,\"confidence\":0.55925440000000004037161716041737236082553863525390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Talk about being a A protective father.\",\"start\":5614693,\"end\":5616865,\"confidence\":0.72536140000000004501856665228842757642269134521484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You have no idea.\",\"start\":5616930,\"end\":5617668,\"confidence\":0.54936116999999995424985854697297327220439910888671875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"They are my world, the four of them.\",\"start\":5617748,\"end\":5619563,\"confidence\":0.96380454000000004288750687919673509895801544189453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They all work full-time.\",\"start\":5619739,\"end\":5620799,\"confidence\":0.64424099999999995258548324272851459681987762451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They have a house.\",\"start\":5620879,\"end\":5621457,\"confidence\":0.72576134999999997177155819372273981571197509765625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I gave myself a strict routine to stick to and I was able to provide myself with this.\",\"start\":5621586,\"end\":5625423,\"confidence\":0.749087999999999976097342369030229747295379638671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I wanted to treat my children the way I should and wanted to have been treated.\",\"start\":5625937,\"end\":5629438,\"confidence\":0.58532470000000003107487600573222152888774871826171875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"They are my world.\",\"start\":5629775,\"end\":5630674,\"confidence\":0.9496472000000000246444642471033148467540740966796875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yep, yep.\",\"start\":5631380,\"end\":5632071,\"confidence\":0.480176749999999985529797186245559714734554290771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And the next question: how has it affected education, work, confidence, opportunities, finances, housings, or day-to-day stability?\",\"start\":5633227,\"end\":5640196,\"confidence\":0.75762253999999995546232867127400822937488555908203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"My strong will has got me out of the shit in my teenage days.\",\"start\":5642065,\"end\":5647314,\"confidence\":0.510717450000000017240608940483070909976959228515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, I, I left when I turned 20, um, after I'd done my prison sentence.\",\"start\":5649040,\"end\":5655227,\"confidence\":0.7702354000000000144865452966769225895404815673828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I left Edinburgh.\",\"start\":5655453,\"end\":5656665,\"confidence\":0.73699429999999999107984649526770226657390594482421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Hold on, you left Edinburgh?\",\"start\":5658456,\"end\":5666865,\"confidence\":0.71361499999999999932498440102790482342243194580078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I left Endra.\",\"start\":5667602,\"end\":5668403,\"confidence\":0.68585470000000003931717174054938368499279022216796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I wanted to prove my family wrong because I was written off, you know.\",\"start\":5669124,\"end\":5673675,\"confidence\":0.69521195000000002295337253599427640438079833984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, I was a nobody.\",\"start\":5673756,\"end\":5674477,\"confidence\":0.50520609999999999129016714505269192159175872802734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I was going to die.\",\"start\":5674557,\"end\":5674925,\"confidence\":0.83637930000000004771010253534768708050251007080078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I was going to die crook and all this, you know.\",\"start\":5674973,\"end\":5677153,\"confidence\":0.6723169700000000137407596412231214344501495361328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I mean, and I just got to the stage when I was 20, I thought, fuck you.\",\"start\":5677201,\"end\":5682041,\"confidence\":0.884461500000000011567635738174431025981903076171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Excuse my language.\",\"start\":5682842,\"end\":5683787,\"confidence\":0.55734570000000005496332278198678977787494659423828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"No, it's okay.\",\"start\":5684204,\"end\":5684829,\"confidence\":0.5774936999999999986954435371444560587406158447265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I'm not going to be that person that you see I am.\",\"start\":5685470,\"end\":5688643,\"confidence\":0.48776859999999999661923766325344331562519073486328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And I see, I packed up and I left.\",\"start\":5690021,\"end\":5692200,\"confidence\":0.69021063999999998639367504438268952071666717529296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I left them with nothing but the clothes on my back.\",\"start\":5692441,\"end\":5695190,\"confidence\":0.63859220000000005423856919151148758828639984130859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I'm left with no qualifications whatsoever.\",\"start\":5704786,\"end\":5707345,\"confidence\":0.816517830000000000012505552149377763271331787109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So she put, my strong will has got me out of this shit from my teenage days.\",\"start\":5731024,\"end\":5733624,\"confidence\":0.5825194000000000205119476959225721657276153564453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"When I turned 20 after my prison sentence, I left Edinburgh.\",\"start\":5733673,\"end\":5736899,\"confidence\":0.81758779999999997567527998398873023688793182373046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I wanted to prove my family wrong.\",\"start\":5737284,\"end\":5738632,\"confidence\":0.54221474999999996757793496726662851870059967041015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It was like a fuck you.\",\"start\":5738889,\"end\":5739836,\"confidence\":0.95842079999999996164916638008435256779193878173828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I wasn't going to be the person everyone thought I was going to be.\",\"start\":5740189,\"end\":5742741,\"confidence\":0.5984397500000000480468997920979745686054229736328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I left with nothing but the clothes on my back.\",\"start\":5743142,\"end\":5744690,\"confidence\":0.68282940000000003077929022765601985156536102294921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I have no qualifications.\",\"start\":5744859,\"end\":5745435,\"confidence\":0.76997685000000004595932523443480022251605987548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And finally, are there triggers, places, smells, authority figures, institutions, or situations that you avoid?\",\"start\":5747548,\"end\":5755307,\"confidence\":0.58896523999999994547493997743004001677036285400390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Not really, because I've never\\u2014 I mean, I've never been near a care situation.\",\"start\":5758648,\"end\":5763949,\"confidence\":0.51510190000000000143387524076388217508792877197265625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"My children have always had great upbringing, great education, you know what I mean?\",\"start\":5764482,\"end\":5769054,\"confidence\":0.9339271000000000100271790870465338230133056640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I've been such a strict father, but for the right reasons.\",\"start\":5769394,\"end\":5772384,\"confidence\":0.58233725999999996769673771268571726977825164794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":5772881,\"end\":5773153,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And I've never been in that environment, and I've never had any social\\u2014 I mean, I would not allow a social worker near my door.\",\"start\":5773859,\"end\":5780466,\"confidence\":0.7584569500000000186190618478576652705669403076171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":5781075,\"end\":5781316,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You know, I mean, I have no trust, no faith in that profession.\",\"start\":5781396,\"end\":5785694,\"confidence\":0.90356975999999999960010654831421561539173126220703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And I actually have a friend whose wife's a social worker, and I will not associate with her in any way, shape, or form.\",\"start\":5785870,\"end\":5791804,\"confidence\":0.915499150000000039284486774704419076442718505859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And that's wrong.\",\"start\":5792702,\"end\":5793231,\"confidence\":0.89090239999999998321555949587491340935230255126953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"That's wrong for me to do so.\",\"start\":5793744,\"end\":5794931,\"confidence\":0.93499315000000005060343255536281503736972808837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And But it's a\\u2014 [Speaker:MR RICHARD GARRIE] Sorry.\",\"start\":5796294,\"end\":5799395,\"confidence\":0.5557056700000000404315869673155248165130615234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"[Speaker:SCOUSE] It's okay to apologise.\",\"start\":5799395,\"end\":5800882,\"confidence\":0.67810559999999997504716020557680167257785797119140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So I just got, um, not really, so I've never\\u2014 sorry, not really, as I have never been near a care situation with my kids.\",\"start\":5826847,\"end\":5834314,\"confidence\":0.64837277000000004267832309778896160423755645751953125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"They've had a great upbringing and education.\",\"start\":5834635,\"end\":5836321,\"confidence\":0.9091279500000000179937842403887771070003509521484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I was a strict parent but for all the right reasons.\",\"start\":5836385,\"end\":5838938,\"confidence\":0.6813282000000000504513764099101535975933074951171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I do not trust social workers.\",\"start\":5839436,\"end\":5840720,\"confidence\":0.9628910999999999997811528373858891427516937255859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I will not let them near my doorstep.\",\"start\":5840816,\"end\":5842406,\"confidence\":0.7003693600000000518690512762987054884433746337890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I have a friend who is a social worker and I will not associate myself with them.\",\"start\":5842807,\"end\":5846372,\"confidence\":0.92376303999999997973446852483903057873249053955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So my friend's wife she's a social worker.\",\"start\":5846436,\"end\":5849807,\"confidence\":0.85021347000000002669395371412974782288074493408203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And I know it's wrong, but it's the whole stigma, the word social worker, you know what I mean?\",\"start\":5850193,\"end\":5857078,\"confidence\":0.84798779999999995826698295786627568304538726806640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":5857415,\"end\":5857463,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And I've seen the destruction and chaos they've caused in many people's lives.\",\"start\":5857511,\"end\":5861572,\"confidence\":0.95923393999999995163108224005554802715778350830078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I mean, I've looked at all these child abuse cases and Orkney and things that have happened, and the social workers have been to blame.\",\"start\":5861716,\"end\":5867976,\"confidence\":0.85277709999999995460484569775871932506561279296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"That's by the by, but what they've did to me personally, you know what I mean, Yeah, they can fuck off as far as I'm concerned.\",\"start\":5868666,\"end\":5876548,\"confidence\":0.8004772700000000185127646545879542827606201171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"The whole system is dead and buried and will never be resurrected in my life.\",\"start\":5876692,\"end\":5881879,\"confidence\":0.972523699999999990950527717359364032745361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Never.\",\"start\":5882296,\"end\":5882633,\"confidence\":0.43164802000000002113466734954272396862506866455078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Can you just clarify something for me?\",\"start\":5909970,\"end\":5911534,\"confidence\":0.80843096999999997098740323053789325058460235595703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You just stated that\\u2014 oh, hold on.\",\"start\":5912856,\"end\":5914533,\"confidence\":0.61161060000000000425046664531691931188106536865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You said something then about like, um, if it's up to you, like about resurrecting something.\",\"start\":5918620,\"end\":5924478,\"confidence\":0.916661139999999985406020641676150262355804443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Um, in relation to social work and social workers, what was that again?\",\"start\":5926560,\"end\":5930076,\"confidence\":0.77527639999999997666435547216678969562053680419921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you just repeat it?\",\"start\":5930124,\"end\":5930866,\"confidence\":0.7163189599999999490620439246413297951221466064453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The only thing that's resurrected now is to speak to you about it.\",\"start\":5932243,\"end\":5934723,\"confidence\":0.8513058399999999803497985340072773396968841552734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, okay.\",\"start\":5934853,\"end\":5935404,\"confidence\":0.5817293500000000339156258633011020720005035400390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Sorry, it would, it would be buried, gone.\",\"start\":5936765,\"end\":5939650,\"confidence\":0.6193138400000000043377212932682596147060394287109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But I mean, you can probably hear from my tone, I'm getting so angry.\",\"start\":5941570,\"end\":5944120,\"confidence\":0.85523409999999999708819586885510943830013275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, just thinking about these people and what they've done, you know what I mean?\",\"start\":5944509,\"end\":5949366,\"confidence\":0.5142421999999999826513885636813938617706298828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So many children have been scarred by this.\",\"start\":5951500,\"end\":5954792,\"confidence\":0.9616915999999999797864802530966699123382568359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"When I say I've lost a friend through this\\u2014 yeah, I do apologise.\",\"start\":5954872,\"end\":5960395,\"confidence\":0.738547150000000041103476178250275552272796630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"My condolences.\",\"start\":5960508,\"end\":5961150,\"confidence\":0.5363594000000000416861212215735577046871185302734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, listen, that's years and years ago, but again, it's the life that could have been saved.\",\"start\":5961535,\"end\":5965245,\"confidence\":0.5159171000000000173457692653755657374858856201171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, of course.\",\"start\":5965790,\"end\":5966481,\"confidence\":0.5765856499999999495997826670645736157894134521484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Hold on, I'm just finishing up the punctuation and grammar on this and I'll read it back to you just to make sure everything's right.\",\"start\":6004804,\"end\":6012084,\"confidence\":0.77643114000000001961865336852497421205043792724609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Just because we've gone over like quite a bit of the time period, so like I probably will lose the transcript on this.\",\"start\":6012581,\"end\":6017536,\"confidence\":0.6115093000000000333926664097816683351993560791015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So I just want to make sure everything is crystal clear.\",\"start\":6017601,\"end\":6019733,\"confidence\":0.50402959999999996654196365852840244770050048828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So I just put, not really, as I've never been in a care situation with my kids.\",\"start\":6020150,\"end\":6023470,\"confidence\":0.57592790000000004813074383491766639053821563720703125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"They had a great upbringing and education.\",\"start\":6023983,\"end\":6025539,\"confidence\":0.92426379999999996872617202825495041906833648681640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I was a strict parent, but for all the right reasons.\",\"start\":6025587,\"end\":6027639,\"confidence\":0.710311059999999994118979884660802781581878662109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I do not trust social workers.\",\"start\":6028153,\"end\":6029294,\"confidence\":0.9628910999999999997811528373858891427516937255859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I will not let them near my doorstep.\",\"start\":6029342,\"end\":6030803,\"confidence\":0.7003693600000000518690512762987054884433746337890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I had a friend whose wife is a social worker and I will not associate myself with them.\",\"start\":6031189,\"end\":6034739,\"confidence\":0.9135644400000000331374394590966403484344482421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I know it's wrong, but it's the whole stigma of the word social worker.\",\"start\":6035140,\"end\":6037967,\"confidence\":0.89779050000000004683187171394820325076580047607421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I've seen firsthand the effects that they've had on people's lives in regards to what's happened to me and the social workers' involvement.\",\"start\":6038417,\"end\":6044456,\"confidence\":0.5578914999999999846380660528666339814662933349609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They can all fuck off for as I'm concerned.\",\"start\":6044761,\"end\":6046721,\"confidence\":0.92365019999999997679651642101816833019256591796875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"The only time it is resurrected in my life is speaking to you today.\",\"start\":6047106,\"end\":6050785,\"confidence\":0.50608087000000001598465360075351782143115997314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I have buried this.\",\"start\":6051283,\"end\":6052021,\"confidence\":0.5157907600000000147844048115075565874576568603515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I'm angry with what has happened.\",\"start\":6052102,\"end\":6053515,\"confidence\":0.9741428500000000045844217311241663992404937744140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"To not only me but every other child.\",\"start\":6053612,\"end\":6055800,\"confidence\":0.72028879999999995131787500213249586522579193115234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I lost a friend because of this.\",\"start\":6056251,\"end\":6057361,\"confidence\":0.92253923000000004339682391218957491219043731689453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was a long time ago, but this is a life that could have been saved.\",\"start\":6057474,\"end\":6060499,\"confidence\":0.52728529999999995681037034955807030200958251953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yep.\",\"start\":6062076,\"end\":6062141,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then finally, in relation to the impact of your life, what impact has this had on your life overall, and what do you think may have been different if it had not happened?\",\"start\":6062254,\"end\":6070635,\"confidence\":0.8348082999999999476159473488223738968372344970703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What could have been different?\",\"start\":6072280,\"end\":6073113,\"confidence\":0.8327099700000000215283080251538194715976715087890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Well, hopefully nothing could have been different because I love the life I've got now.\",\"start\":6074820,\"end\":6079053,\"confidence\":0.96135724000000000177834635906037874519824981689453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But I could have left.\",\"start\":6082177,\"end\":6082848,\"confidence\":0.6892146500000000397534449803060851991176605224609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I could have been deprived of an education, and that's so important.\",\"start\":6082897,\"end\":6090541,\"confidence\":0.462393459999999978382589915781863965094089508056640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"But because of my strong will, I mean, I've got a cracking job.\",\"start\":6093600,\"end\":6097295,\"confidence\":0.89272505000000001995630327655817382037639617919921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm in a senior management role now.\",\"start\":6097343,\"end\":6098796,\"confidence\":0.88055859999999996912123378933756612241268157958984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm on 80 grand a year, you know what I mean?\",\"start\":6099118,\"end\":6101991,\"confidence\":0.71046609999999998930064748492441140115261077880859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's fantastic.\",\"start\":6102104,\"end\":6102814,\"confidence\":0.97070369999999994714556805774918757379055023193359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I own my house, I've got cracking cars, and I don't want for nothing, and this is not about money, not about money at all.\",\"start\":6103139,\"end\":6110063,\"confidence\":0.45346140000000001446522901460411958396434783935546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":6110402,\"end\":6110611,\"confidence\":0.493618669999999981623517442130832932889461517333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But that's what the care system has done for me.\",\"start\":6111659,\"end\":6113223,\"confidence\":0.6636784000000000016683543435647152364253997802734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's me that's done that for me, and only me.\",\"start\":6113352,\"end\":6116513,\"confidence\":0.61516654000000003943426918340264819562435150146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That was the path I took when I turned 20, when I left Edinburgh, and I've done it mainly to prove my family wrong.\",\"start\":6117787,\"end\":6126333,\"confidence\":0.58834140000000001435864760424010455608367919921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's actually astounding how much spite can be such a motivating factor.\",\"start\":6135322,\"end\":6140519,\"confidence\":0.427028569999999996209538721814169548451900482177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Honestly, you've no idea.\",\"start\":6141150,\"end\":6142608,\"confidence\":0.528420749999999994628296917653642594814300537109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I just didn't want to become a statistic, to be honest with you.\",\"start\":6149136,\"end\":6151236,\"confidence\":0.4971977499999999938751216177479363977909088134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":6151600,\"end\":6151716,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"So I just put, well, hopefully nothing but Nothing could have been different as I love the life I have right now, but I was deprived of an education, which is incredibly important.\",\"start\":6157244,\"end\":6190996,\"confidence\":0.7388612599999999641653403159580193459987640380859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"However, because of my strict regime, I have done so well for myself.\",\"start\":6191349,\"end\":6194769,\"confidence\":0.94669217000000005501902933247038163244724273681640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I have a cracking job, nice cars, and a wonderful family.\",\"start\":6194866,\"end\":6197917,\"confidence\":0.98364039999999997032631426918669603765010833740234375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"This is all due to me, my actions, and my determination.\",\"start\":6198254,\"end\":6201417,\"confidence\":0.63286849999999994498267597009544260799884796142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I wanted to prove everyone wrong and prevent it being another statistic.\",\"start\":6201850,\"end\":6205816,\"confidence\":0.61227125000000004462208380573429167270660400390625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yep, spot on.\",\"start\":6206443,\"end\":6208016,\"confidence\":0.54538034999999995822150822277762927114963531494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm just going to answer some questions now, which is just in relation to, for me, um, Do you know if there's any letters, photographs, reports, inquiry evidence, apologies, decisions, or previous correspondence made to support any evidence and supporting information what you've given today?\",\"start\":6210989,\"end\":6244900,\"confidence\":0.87565539999999997267110529719502665102481842041015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, nothing at all.\",\"start\":6244950,\"end\":6246630,\"confidence\":0.58648480000000002831939127645455300807952880859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's fine.\",\"start\":6246630,\"end\":6247590,\"confidence\":0.62647339999999995807655750468256883323192596435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, nothing.\",\"start\":6247590,\"end\":6249310,\"confidence\":0.51980579999999998452864247155957855284214019775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Could any sibling, former resident, relative, friend, or professional provide a supporting statement?\",\"start\":6249310,\"end\":6254320,\"confidence\":0.909311699999999945021045277826488018035888671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, no, nobody, nobody was here.\",\"start\":6255410,\"end\":6258130,\"confidence\":0.5510534000000000265373500951682217419147491455078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, nobody was here.\",\"start\":6258130,\"end\":6259630,\"confidence\":0.5232031999999999793971028339001350104808807373046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And, and I say because it's a taboo subject, you're not exactly going to come out homeless, started donating to your mum, you've been abused, are you?\",\"start\":6259630,\"end\":6264870,\"confidence\":0.752187970000000039050291888997890055179595947265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, of course not.\",\"start\":6264870,\"end\":6266490,\"confidence\":0.474833820000000017547137076689978130161762237548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So now it's just in relation to previous claims, application, or payments.\",\"start\":6266490,\"end\":6269970,\"confidence\":0.76515500000000002955857780762016773223876953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Have you previously made any civil claim, um, criminal injuries claim, a redress application, a complaint, police report, increase statement, or claim to any other scheme about this abuse?\",\"start\":6269970,\"end\":6281610,\"confidence\":0.58826190000000000424051904701627790927886962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What you said, you're the first person I've talked about it in 40-odd years, so you're very privileged, I'll tell you.\",\"start\":6281610,\"end\":6286970,\"confidence\":0.50839489999999998293134240157087333500385284423828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Oh yeah, very much.\",\"start\":6287450,\"end\":6288430,\"confidence\":0.61115766000000004698478051068377681076526641845703125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I do feel very much So you've actually done such a fantastic job, if I'm being honest with you, Richard.\",\"start\":6288430,\"end\":6292964,\"confidence\":0.95634779999999997013304664505994878709316253662109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Like, this is something more obviously is a very distressing and traumatic thing to speak about, but you've been able to conduct yourself very eloquently and also express yourself and give such detailed description that, like, I know this might sound a bit crazy, but like, I'm actually looking forward to drafting this statement up because you've just provided so much information.\",\"start\":6293092,\"end\":6315161,\"confidence\":0.48948318000000001770644075804739259183406829833984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"It's just going to be easy.\",\"start\":6315226,\"end\":6316139,\"confidence\":0.7934229999999999893844915277441032230854034423828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I'm going to be able to fly through this.\",\"start\":6316187,\"end\":6317886,\"confidence\":0.77578469999999999373585524153895676136016845703125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"So again, I am glad that you've been able to finally speak about this and be a little bit open.\",\"start\":6318720,\"end\":6326414,\"confidence\":0.94270324999999999260325012073735706508159637451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And obviously, as you stated, we're here to try and get you the recognition and also the acknowledgement and apology, what you do deserve.\",\"start\":6326624,\"end\":6334236,\"confidence\":0.4955769500000000160611079991213046014308929443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Obviously, I know you stated that you haven't got any interest in relation to the money, but from what I can tell you now, that looking from our system and looking at provisional value of obviously your records, the statement what you've given today, you're estimated at a level 5.\",\"start\":6334609,\"end\":6354760,\"confidence\":0.67800830000000000818971557237091474235057830810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So that's anywhere between \\u00a380,000 to \\u00a3100,000.\",\"start\":6354760,\"end\":6358210,\"confidence\":0.87994369999999999532036554228398017585277557373046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But that's obviously\\u2014 I can't say for right now that that's a guaranteed figure.\",\"start\":6358540,\"end\":6363450,\"confidence\":0.57638350000000004857980684391804970800876617431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But that is something what we believe that this level is going to be at.\",\"start\":6364900,\"end\":6369810,\"confidence\":0.85165400000000002211919536421191878616809844970703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But it will all be down to the Scottish Redress Panel.\",\"start\":6370040,\"end\":6372540,\"confidence\":0.8397957700000000524909182786359451711177825927734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"In relation to that anyway?\",\"start\":6372570,\"end\":6374190,\"confidence\":0.84657590000000004781810503118322230875492095947265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It doesn't excite me.\",\"start\":6374190,\"end\":6375750,\"confidence\":0.96864229999999995612824932322837412357330322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, of course not.\",\"start\":6375750,\"end\":6377900,\"confidence\":0.474833820000000017547137076689978130161762237548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Maybe 40 years ago it might have, you know what I mean?\",\"start\":6378070,\"end\":6379960,\"confidence\":0.81546010000000002104769691868568770587444305419921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But now I don't give a shit, really.\",\"start\":6380010,\"end\":6383180,\"confidence\":0.75789779999999995485637782621779479086399078369140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think what\\u2014 you've no idea how this has made me feel now, just be talking to you.\",\"start\":6383690,\"end\":6388930,\"confidence\":0.5810104000000000379344555767602287232875823974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm not going to go run and speak to my wife when I go back home, but I think through time I might.\",\"start\":6389050,\"end\":6394480,\"confidence\":0.71571810000000002371933760514366440474987030029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I might do that.\",\"start\":6394530,\"end\":6396770,\"confidence\":0.767580029999999968737256494932807981967926025390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think it's one of those, I think now, like, not only for this for you isn't mainly to get anything back is in form of a compensation.\",\"start\":6396770,\"end\":6404516,\"confidence\":0.7248121499999999883812051848508417606353759765625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I feel as though this is perfect for you in regards to your closure.\",\"start\":6404950,\"end\":6408691,\"confidence\":0.94557849999999998846789139861357398331165313720703125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I feel like now that you've been able to take a detailed account of what happened and to\\u2014 obviously it's a bit easier speaking to me today because you can't put a name to my face.\",\"start\":6409124,\"end\":6420203,\"confidence\":0.5029190999999999522884763791807927191257476806640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No, sorry, you can't put a face to my name.\",\"start\":6420363,\"end\":6422226,\"confidence\":0.6974424999999999652544602213311009109020233154296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So yeah, it's one of those where like you probably would feel a bit more comfortable to speaking about it and being able to talk.\",\"start\":6422354,\"end\":6429560,\"confidence\":0.62593310000000002002451537919114343822002410888671875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"And obviously, as I said, I'm very grateful for you to be able to do that, not only just for obviously my job and being able to do this for you, but also I'm thankful that you've done it for not for yourself really, because I feel as though this would be the start of something for you where you'd be able to\\u2014 Well, a bit interesting.\",\"start\":6429560,\"end\":6446530,\"confidence\":0.95537780000000005475868647408788092434406280517578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I mean, to be honest with you, I don't think anybody's ever going to be alive that's caused any of this, and I don't think any repercussions is ever going to happen to these guys.\",\"start\":6447040,\"end\":6456600,\"confidence\":0.91766519999999995871320379592361859977245330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And I've accepted that, you know what I mean.\",\"start\":6457043,\"end\":6458537,\"confidence\":0.68732570000000003940243686884059570729732513427734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"But I think what makes me happy is that the government has realised there's been a problem.\",\"start\":6460160,\"end\":6465077,\"confidence\":0.84144633999999995932483898286591283977031707763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"[Speaker] Of course.\",\"start\":6465077,\"end\":6465960,\"confidence\":0.826923199999999969378450259682722389698028564453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"[Speaker] A bit late, but I mean, hopefully now the kids that are going on my journey, you know what I mean, that's what it is, it's been my journey, they'll get the care that they need and thrive, you know what I mean, that I never got.\",\"start\":6465960,\"end\":6480329,\"confidence\":0.52688164000000003994728103862144052982330322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And that matters.\",\"start\":6481705,\"end\":6482462,\"confidence\":0.6415802999999999922664528639870695769786834716796875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Believe me, that matters.\",\"start\":6482730,\"end\":6484190,\"confidence\":0.7692963999999999913370629656128585338592529296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Of course.\",\"start\":6484190,\"end\":6484690,\"confidence\":0.5551795999999999953189444568124599754810333251953125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"And you've done an absolute fantastic job in raising your family as well, especially considering everything what you've been through.\",\"start\":6484690,\"end\":6490140,\"confidence\":0.9579243699999999694938423999701626598834991455078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Obviously, something you should be very, very proud of what you've managed to do.\",\"start\":6490230,\"end\":6493940,\"confidence\":0.92372054000000003437520490479073487222194671630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":6494330,\"end\":6494470,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I suppose if anything, I can thank for what happened to me for that.\",\"start\":6494470,\"end\":6497470,\"confidence\":0.76478195000000004366569328340119682252407073974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":6497470,\"end\":6498570,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"In a perverse kind of way.\",\"start\":6498570,\"end\":6500220,\"confidence\":0.60225399999999995603872093852260150015354156494140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Well, really, it's more of thanking yourself that you was able to have that mental fortitude to be able to tell yourself that you've got a plan I'm going to stick with it and I'm going to show everyone that obviously you deserve better.\",\"start\":6500610,\"end\":6512721,\"confidence\":0.74613640000000003293934014436672441661357879638671875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"And you did get better, then that was all from your own doing.\",\"start\":6513266,\"end\":6517086,\"confidence\":0.768944559999999999178044163272716104984283447265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Like, you became\\u2014 obviously, um, without, um, sounding a bit too much like\\u2014 at the end of the day, um, you, you are older than me, but you became your own, your own man essentially at that time.\",\"start\":6517214,\"end\":6527484,\"confidence\":0.77518165000000005537827973967068828642368316650390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No guidance, nothing at all.\",\"start\":6527629,\"end\":6529602,\"confidence\":0.50486050000000004533973196885199286043643951416015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And a lot of people within this Scottish region has not been able to do that.\",\"start\":6529795,\"end\":6534834,\"confidence\":0.61199455999999996524962853072793222963809967041015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And I can is that right?\",\"start\":6534914,\"end\":6535990,\"confidence\":0.62727089999999996461355067367549054324626922607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I can imagine.\",\"start\":6536720,\"end\":6537860,\"confidence\":0.6247310999999999836518327356316149234771728515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yeah, it could have gone a lot worse.\",\"start\":6538140,\"end\":6540080,\"confidence\":0.91753790000000001736424337650532834231853485107421875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"You've probably got one of the best outcomes I've ever seen so far coming from this.\",\"start\":6540080,\"end\":6546160,\"confidence\":0.98033340000000002145696953448350541293621063232421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":6546180,\"end\":6546860,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Which in a little way, obviously, you probably may feel a little bit lucky from the outcome.\",\"start\":6546860,\"end\":6551740,\"confidence\":0.64805889999999999329105548895313404500484466552734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I do, I do, yeah, I do.\",\"start\":6551740,\"end\":6554640,\"confidence\":0.5134012999999999493638824787922203540802001953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And as I say, if I had done education at school and I'd done mainstream school, I don't know where I would be.\",\"start\":6555060,\"end\":6560180,\"confidence\":0.56575036000000000768750396673567593097686767578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'd probably be still in Edinburgh.\",\"start\":6560180,\"end\":6561260,\"confidence\":0.81930689999999994910240275203250348567962646484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know.\",\"start\":6561300,\"end\":6562420,\"confidence\":0.56667310000000004066578185302205383777618408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know.\",\"start\":6562420,\"end\":6562940,\"confidence\":0.56667310000000004066578185302205383777618408203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't even want to think what happened then, you know.\",\"start\":6563480,\"end\":6566100,\"confidence\":0.86988969999999998794493194509414024651050567626953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, it didn't happen, and what did happen I've had to deal with, and again, I've done a bloody good job of it.\",\"start\":6566100,\"end\":6572310,\"confidence\":0.448070259999999997990727251817588694393634796142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I know I have.\",\"start\":6572540,\"end\":6573630,\"confidence\":0.6445688000000000528189048054628074169158935546875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"You've done a fantastic job, I must admit, honestly.\",\"start\":6573840,\"end\":6576000,\"confidence\":0.96251929999999996656612211154424585402011871337890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Thank you.\",\"start\":6576000,\"end\":6577080,\"confidence\":0.8529649999999999732125388618442229926586151123046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So we're literally just near the last few questions now, yeah, and we should be able to fly through.\",\"start\":6577080,\"end\":6582210,\"confidence\":0.50521724999999995109334349763230420649051666259765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But just in relation to that past question, what I asked, did you receive any payment, apology, settlement, or decision, or any signed waivers waiver or discharge, and do you have any copies?\",\"start\":6582500,\"end\":6591918,\"confidence\":0.86534440000000001358415602226159535348415374755859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Nope, nothing at all.\",\"start\":6592373,\"end\":6593333,\"confidence\":0.601318360000000051712731874431483447551727294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Nothing.\",\"start\":6593577,\"end\":6594000,\"confidence\":0.51820666000000004114411922273575328290462493896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Nope.\",\"start\":6594309,\"end\":6594455,\"confidence\":0.48655769999999998187689698170288465917110443115234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So now it's just for the reason for applying.\",\"start\":6594959,\"end\":6596228,\"confidence\":0.78425204999999997834692067044670693576335906982421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Why are you applying to the Scottish Readjust Scheme, and what would you like to come from telling your storey today?\",\"start\":6597520,\"end\":6602058,\"confidence\":0.8927581300000000386063447876949794590473175048828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Education.\",\"start\":6604696,\"end\":6605248,\"confidence\":0.66585850000000001980282604563399218022823333740234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But I think, I think that's out there already.\",\"start\":6606173,\"end\":6607552,\"confidence\":0.78827020000000003197015985278994776308536529541015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think that's why they've created this scheme.\",\"start\":6607617,\"end\":6609354,\"confidence\":0.6193030999999999952621010379516519606113433837890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I think whoever reads this, I don't think they'll be shocked by it because they'll have read a lot worse.\",\"start\":6611384,\"end\":6615664,\"confidence\":0.84905980000000003116156221949495375156402587890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But now is the time to do it.\",\"start\":6618235,\"end\":6620983,\"confidence\":0.52062920000000001419238060407224111258983612060546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You just\\u2014 I just say nobody can be punished for this, but it's just the time, you know what I mean?\",\"start\":6621112,\"end\":6629694,\"confidence\":0.515949369999999962743686410249210894107818603515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"If you had spoke to me 2 years ago, I would have told you piss off, absolutely no chance, you know what I mean?\",\"start\":6630289,\"end\":6634186,\"confidence\":0.80290680000000003158078243359341286122798919677734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But the time in my life now, I'm nearly 60, you know what I mean?\",\"start\":6634397,\"end\":6637441,\"confidence\":0.73562545000000001405027205692022107541561126708984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"And I feel now I should, and it's just time.\",\"start\":6637636,\"end\":6641328,\"confidence\":0.642967300000000019366552805877290666103363037109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, the time is right.\",\"start\":6641430,\"end\":6642656,\"confidence\":0.6884616599999999753123347545624710619449615478515625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"It really is right to do that.\",\"start\":6643221,\"end\":6644609,\"confidence\":0.62619579999999996910986510556540451943874359130859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, and it should be.\",\"start\":6644980,\"end\":6645706,\"confidence\":0.6405442999999999553750740233226679265499114990234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, I should be shouting it from the roof.\",\"start\":6645803,\"end\":6647772,\"confidence\":0.58685905000000004871907322012702934443950653076171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":6648385,\"end\":6648579,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"In a strange kind of way, you know what I mean?\",\"start\":6648885,\"end\":6651641,\"confidence\":0.6982161000000000061760374592267908155918121337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But\\u2014 The next question would be, what would an acknowledgement mean to you, Richard?\",\"start\":6651886,\"end\":6696130,\"confidence\":0.892361460000000050740709411911666393280029296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I think now it'd be pretty much meaningless, to be honest with you.\",\"start\":6697543,\"end\":6702055,\"confidence\":0.66925069999999997616413338619167916476726531982421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It's like the horse is bolted, you know what I mean, after the steel door's been left open.\",\"start\":6702135,\"end\":6705636,\"confidence\":0.56504900000000002346922656215610913932323455810546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It's happened because none of the people\\u2014 again, none of the people involved will ever have a repercussion of what they've done.\",\"start\":6706149,\"end\":6715029,\"confidence\":0.676378900000000005121592039358802139759063720703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So they can stand on the highest hill in the world and shout, \\\"I'm sorry, Richard.\\\" I just laugh at them, you know what I mean?\",\"start\":6718339,\"end\":6725296,\"confidence\":0.444407759999999985023322324195760302245616912841796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Because it's somebody apologising that hasn't been through that, that hasn't, I'm presuming, you know what I mean, they're just reading my storey.\",\"start\":6729172,\"end\":6736432,\"confidence\":0.5160622599999999948749973555095493793487548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And that's what it is, it's my life they're reading.\",\"start\":6737239,\"end\":6739302,\"confidence\":0.58948860000000002923314923464204184710979461669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I think it'd be kind of, I don't think they should apologise on behalf of somebody else.\",\"start\":6740058,\"end\":6745915,\"confidence\":0.62365097000000002669395371412974782288074493408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Else, but somebody has to take ownership from it.\",\"start\":6746205,\"end\":6748081,\"confidence\":0.7733746999999999705011077821836806833744049072265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I understand that.\",\"start\":6748391,\"end\":6749223,\"confidence\":0.64772739999999995319512891001068055629730224609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"But it is meaningless now.\",\"start\":6779016,\"end\":6779946,\"confidence\":0.732938050000000007599965101690031588077545166015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It is meaningless now, to be honest with you.\",\"start\":6780299,\"end\":6782176,\"confidence\":0.58221069999999996991135731150279752910137176513671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It's happened now, and none of the people who were responsible will ever be accountable.\",\"start\":6782224,\"end\":6786139,\"confidence\":0.91425089999999997747437419093330390751361846923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You can stand on the highest hill and shout, sorry Richard, I would just laugh at that.\",\"start\":6786572,\"end\":6789604,\"confidence\":0.5075372000000000216601847569108940660953521728515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I would understand that.\",\"start\":6790085,\"end\":6790823,\"confidence\":0.6973135999999999778964365759748034179210662841796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I understand that someone has to take ownership, but those responsible will never face the consequences.\",\"start\":6791048,\"end\":6795283,\"confidence\":0.71474559999999998094466491238563321530818939208984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yep, yeah, it's too late.\",\"start\":6795861,\"end\":6797481,\"confidence\":0.49537379999999997526316519724787212908267974853515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It's far too late to be doing this, something that happened all these years ago.\",\"start\":6797658,\"end\":6800807,\"confidence\":0.8562486000000000263554511548136360943317413330078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And finally, is there anything else you want Rejoice Scotland to understand about what happened or the harm that you have lived with?\",\"start\":6810896,\"end\":6816728,\"confidence\":0.496785819999999989082795082140364684164524078369140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Again, I revert back to the previous question.\",\"start\":6818754,\"end\":6820597,\"confidence\":0.8630912299999999870436795390560291707515716552734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What are they going to do with it?\",\"start\":6821102,\"end\":6822195,\"confidence\":0.84683900000000000840572056404198519885540008544921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Ken, are they going to say, oh, we're so sorry?\",\"start\":6823340,\"end\":6824840,\"confidence\":0.5793730999999999742300360594526864588260650634765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Hear it again, it's just bollocks as far as I'm concerned, you know.\",\"start\":6824880,\"end\":6828720,\"confidence\":0.8568635000000000001563194018672220408916473388671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I mean, somebody who's in their 30s and their 40s trying to deal with something that happened 30 years ago, it's\\u2014 they're doing it as a job.\",\"start\":6828720,\"end\":6835340,\"confidence\":0.495446439999999987957579605790670029819011688232421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, Ken, they, they don't care.\",\"start\":6836060,\"end\":6838660,\"confidence\":0.5102710999999999774701109345187433063983917236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They'll go to bed tonight and they'll sleep no problem.\",\"start\":6838660,\"end\":6840860,\"confidence\":0.4984031300000000275218781098374165594577789306640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What happened to me, they, you know, I mean, it's just a job to them, that's all it is.\",\"start\":6840960,\"end\":6845080,\"confidence\":0.66491895999999994781859413706115446984767913818359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"They've not experienced what I've went through, and for them to try and\\u2014 and then for them to try and do something about that now, well As I say, it's too late.\",\"start\":6845080,\"end\":6852867,\"confidence\":0.5502702999999999899927161095547489821910858154296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Far too late.\",\"start\":6853509,\"end\":6854101,\"confidence\":0.6724143000000000203186800717958249151706695556640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And again, I think that's just a bit of resentment on my behalf there.\",\"start\":6855962,\"end\":6858577,\"confidence\":0.785060300000000044207126848050393164157867431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"[Speaker] Yeah.\",\"start\":6858577,\"end\":6859288,\"confidence\":0.79770070000000004029061528854072093963623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So again, I refer back to the previous question.\",\"start\":6888980,\"end\":6891125,\"confidence\":0.8636443000000000314031467496533878147602081298828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What can you do about it?\",\"start\":6891190,\"end\":6892029,\"confidence\":0.79031664000000001468748678234987892210483551025390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You can say sorry, but it means nothing.\",\"start\":6892142,\"end\":6894271,\"confidence\":0.7887214000000000169166014529764652252197265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"A load of bollocks for them to now only start trying to do something about it.\",\"start\":6894416,\"end\":6898256,\"confidence\":0.886681559999999979737594912876375019550323486328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It's too late.\",\"start\":6898369,\"end\":6899095,\"confidence\":0.67313933000000003570306716937921009957790374755859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Again, this may just be, just be my resentment on behalf of the care system.\",\"start\":6899433,\"end\":6904379,\"confidence\":0.7778205000000000257642795986612327396869659423828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Those that are meant to care have failed.\",\"start\":6911735,\"end\":6913641,\"confidence\":0.75871020000000000127471366795361973345279693603515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I just added that.\",\"start\":6921299,\"end\":6924599,\"confidence\":0.76594364999999997589696931754588149487972259521484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So finally, Richard, it's just a closing\\u2014 well, a closing and welfare cheque.\",\"start\":6925469,\"end\":6928619,\"confidence\":0.74590707000000000537198729944066144526004791259765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Is there anything important that we have not covered our wording that you wanted to handle correctly?\",\"start\":6929040,\"end\":6933041,\"confidence\":0.52449369999999995162198729303781874477863311767578125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No, no, you've been absolutely fantastic.\",\"start\":6933836,\"end\":6936058,\"confidence\":0.895974339999999980221900841570459306240081787109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"You've delivered this like absolutely fantastic.\",\"start\":6936204,\"end\":6938215,\"confidence\":0.9597900999999999793743654663558118045330047607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"How are you feeling after discussing this, and do you feel safe to end the call?\",\"start\":6949490,\"end\":6952362,\"confidence\":0.8719302399999999675372919227811507880687713623046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, yeah, no, no, I'm not\\u2014 I feel good actually.\",\"start\":6953362,\"end\":6956169,\"confidence\":0.91243320000000005531859414986683987081050872802734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I feel good.\",\"start\":6956542,\"end\":6956878,\"confidence\":0.9670381999999999589334720440092496573925018310546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I feel, and yeah, it's your job, I feel you've listened and you've extracted the right information.\",\"start\":6957359,\"end\":6962582,\"confidence\":0.63340589999999996617674469234771095216274261474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know what I mean?\",\"start\":6963576,\"end\":6963880,\"confidence\":0.67174845999999999168750264288973994553089141845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You're not a robot.\",\"start\":6964217,\"end\":6965066,\"confidence\":0.6254865499999999745028844699845649302005767822265625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"You're, yeah, yeah, I feel you've got compassion behind you.\",\"start\":6965354,\"end\":6969104,\"confidence\":0.61255610000000004777831463798065669834613800048828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, it's made this whole process far easier.\",\"start\":6969985,\"end\":6972389,\"confidence\":0.91578689999999995929869101018994115293025970458984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, we're here to try and get the best possible outcome for you.\",\"start\":6973190,\"end\":6976539,\"confidence\":0.7899621999999999477637402378604747354984283447265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, yeah.\",\"start\":6976635,\"end\":6977324,\"confidence\":0.493536470000000004887397153652273118495941162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Obviously most of the time, um, you're not alone being the one who, but with saying like the money means nothing like a lot of people feel the same.\",\"start\":6977452,\"end\":6986318,\"confidence\":0.5788413999999999504098013858310878276824951171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And it is, yeah, it is more obviously the acknowledgement and the more of the panel admitting fault and taking accountability more than anything.\",\"start\":6986495,\"end\":6996758,\"confidence\":0.72838630000000004205418235869728960096836090087890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think they've done that already by creating this system.\",\"start\":6997433,\"end\":7000645,\"confidence\":0.652994749999999957168483888381160795688629150390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"They know there's been problems, you know what I mean?\",\"start\":7001529,\"end\":7003697,\"confidence\":0.555908300000000021867663235752843320369720458984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":7004083,\"end\":7004581,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But to the extent I don't think they do, and I don't think they ever will know.\",\"start\":7004661,\"end\":7007504,\"confidence\":0.52182454000000000338133077093516476452350616455078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't think you'll speak to half the people involved to be honest with you.\",\"start\":7007937,\"end\":7010870,\"confidence\":0.62608980000000002963389533761073835194110870361328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"A lot of them have been dead by now, so you have no idea the true extent.\",\"start\":7011350,\"end\":7015690,\"confidence\":0.6323301999999999534196604145108722150325775146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"This is just a statistics exercise for them, that's all this is.\",\"start\":7015690,\"end\":7019000,\"confidence\":0.48044629999999999281357077052234672009944915771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, and we're gonna\\u2014 when it comes in next year, there's also going to be the Church of England scheme, so really, yeah, so it's going to be even much.\",\"start\":7019310,\"end\":7027720,\"confidence\":0.595827340000000038600092011620290577411651611328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And with the Scotland one, obviously the storeys that have been detailed to us so far, obviously quite traumatic, I imagine, just not only for the people to have experienced it, but just even ourselves, just to hear anything.\",\"start\":7028330,\"end\":7043460,\"confidence\":0.8335521999999999653852000847109593451023101806640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It is a shocking thing.\",\"start\":7043560,\"end\":7044560,\"confidence\":0.74410986999999995106236383435316383838653564453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":7045260,\"end\":7045940,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"With the individually assessed Scottish redress applications, you get that, you get \\u00a3100,000 because obviously, because they understand the severity of what's going on.\",\"start\":7045940,\"end\":7054620,\"confidence\":0.58586543999999995957495002585346810519695281982421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":7054620,\"end\":7055400,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"With the Church of England scheme, it's \\u00a3600,000.\",\"start\":7055400,\"end\":7059600,\"confidence\":0.86017980000000004991989044356159865856170654296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So it shows you.\",\"start\":7059600,\"end\":7061420,\"confidence\":0.66265110000000004841780310016474686563014984130859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, exactly.\",\"start\":7061420,\"end\":7062260,\"confidence\":0.5121255000000000112692077891551889479160308837890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It shows you how severe basically that's going to be.\",\"start\":7062260,\"end\":7064476,\"confidence\":0.82572959999999995250874462726642377674579620361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So obviously that's something more.\",\"start\":7065300,\"end\":7067048,\"confidence\":0.65449619999999997244088945080875419080257415771484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"At the end of the day, the role, what we're doing here, it's the job satisfaction obviously outweighs the storeys that we hear because what we know is that we're obviously doing a job to try and make, trying to give closure to a part of your life, which obviously is very troubling.\",\"start\":7069150,\"end\":7086429,\"confidence\":0.69153070000000005368434585761860944330692291259765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And obviously if we're able to get you any compensation in relation to that, Brilliant.\",\"start\":7087350,\"end\":7091400,\"confidence\":0.578241400000000016490275811520405113697052001953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But obviously, yeah, it's just a bonus on top of it.\",\"start\":7091400,\"end\":7095200,\"confidence\":0.571794750000000018275159163749776780605316162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, more than anything, what we found is that the people who we're speaking to, they'd rather obviously know for sure that they're going to get this form of acknowledgement and to know that someone's being held accountable for it.\",\"start\":7095200,\"end\":7107500,\"confidence\":0.661204759999999946984416965278796851634979248046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, yeah.\",\"start\":7107500,\"end\":7108500,\"confidence\":0.493536470000000004887397153652273118495941162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And so is there someone you can contact for support, or would you like any support service details?\",\"start\":7108500,\"end\":7112800,\"confidence\":0.87231873999999998137155898803030140697956085205078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I've got\\u2014 I'm gonna meet a couple of colleagues now down at the bar.\",\"start\":7112800,\"end\":7115000,\"confidence\":0.83379996000000000666574351271265186369419097900390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm gonna have a gin and tonic.\",\"start\":7115000,\"end\":7115980,\"confidence\":0.59626199999999995871036162498057819902896881103515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm gonna go Chinese tonight.\",\"start\":7116200,\"end\":7117550,\"confidence\":0.5225921000000000038454572859336622059345245361328125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I'm over in Ireland on business, so yeah, I'm absolutely fine.\",\"start\":7117550,\"end\":7120950,\"confidence\":0.87760925000000000739674987926264293491840362548828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But certainly I'll probably not sleep much tonight either, but again, that's just standard for me.\",\"start\":7120950,\"end\":7125760,\"confidence\":0.589257499999999989626076057902537286281585693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And but all told, no, I'm not gonna jump off the windowsill.\",\"start\":7126330,\"end\":7129450,\"confidence\":0.57945999999999997509547711160848848521709442138671875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"And for my kids later on\\u2014 and actually one of my kids is here, he's one of my colleagues\\u2014 so no, it's just I'm fine, absolutely fine.\",\"start\":7129450,\"end\":7136830,\"confidence\":0.872820499999999999118927007657475769519805908203125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"No problem.\",\"start\":7136830,\"end\":7137690,\"confidence\":0.6486826999999999454615817739977501332759857177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What are you gonna have for the Chinese?\",\"start\":7137690,\"end\":7138540,\"confidence\":0.8276461999999999985533349899924360215663909912109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know yet, I've never been to a Chinese in Ireland, so see what I and see what the crack is like.\",\"start\":7139190,\"end\":7144909,\"confidence\":0.6789454999999999795790017742547206580638885498046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, yeah, there you go.\",\"start\":7145071,\"end\":7146451,\"confidence\":0.56665193999999996510297251006704755127429962158203125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Well, I hope they have a lovely evening.\",\"start\":7147149,\"end\":7148561,\"confidence\":0.96541149999999997799449147350969724357128143310546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But this is just the final question now, Richard.\",\"start\":7148626,\"end\":7151058,\"confidence\":0.81684789999999996013002601102925837039947509765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Has the next steps been explained to you?\",\"start\":7151365,\"end\":7153064,\"confidence\":0.8824305999999999539085138167138211429119110107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Not really, no, to be honest with you, no.\",\"start\":7154536,\"end\":7156137,\"confidence\":0.65346070000000000543849409950780682265758514404296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay, I will, um, what I'm going to do is I'm now going to explain the next step to you.\",\"start\":7156639,\"end\":7160856,\"confidence\":0.879389760000000020312427295721136033535003662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So I'm just going to answer that as yes.\",\"start\":7161227,\"end\":7163420,\"confidence\":0.70423716000000002868119963750359602272510528564453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Um, so what will happen now is that I'm going to go away and I'm going to obviously draught your witness statement.\",\"start\":7163823,\"end\":7170621,\"confidence\":0.70007527000000002725954573179478757083415985107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm going to make it detailed, going to detail it within your first-person narrative.\",\"start\":7170686,\"end\":7177589,\"confidence\":0.73830329999999999568416342299315147101879119873046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yep.\",\"start\":7178167,\"end\":7178328,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Because obviously this is your witness statement.\",\"start\":7178713,\"end\":7180383,\"confidence\":0.58388680000000003911253543265047483146190643310546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I am then going to go through and I'm going to corroborate what you've said within this witness statement today, and I'm going to match it with the GP records, what we've collected.\",\"start\":7181138,\"end\":7188491,\"confidence\":0.89259105999999999170313458307646214962005615234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yep.\",\"start\":7188668,\"end\":7188780,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm going to match it with your childcare records, what we've collected, that being from Edinburgh City Council.\",\"start\":7188844,\"end\":7193709,\"confidence\":0.8882529999999999592574795315158553421497344970703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Council, and also from the institution care setting called CMAB Care and Education.\",\"start\":7193790,\"end\":7199354,\"confidence\":0.90896969999999999156869989747065119445323944091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And following that, I will then make a bundle which will provide an exhibit sheet.\",\"start\":7200140,\"end\":7204631,\"confidence\":0.90888919999999995269490682403557002544403076171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It will provide an exhibit bundle of all relevant records which obviously corroborate what you've said today.\",\"start\":7204968,\"end\":7209939,\"confidence\":0.588527739999999965903043630532920360565185546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And once that has been drafted and been completed, it is going to be sent to you directly at the email address what we have on file, which is richard@ adampervs.com.\",\"start\":7210645,\"end\":7221084,\"confidence\":0.88690100000000005042721795689431019127368927001953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That's correct.\",\"start\":7221228,\"end\":7221853,\"confidence\":0.50892539999999997224477965573896653950214385986328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, and so that'll be sent to over to you to have a look at, um, and for you to sign.\",\"start\":7222286,\"end\":7226821,\"confidence\":0.8960385299999999997311306287883780896663665771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And you sign and obviously just state that the information in the witness statement detailed is, um, correct, um, and the best of your ability.\",\"start\":7227237,\"end\":7235026,\"confidence\":0.67258435000000005299369831845979206264019012451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And once you've sent that back to us, we'll be then in a position where we'll have a WhatsApp meeting with you.\",\"start\":7235811,\"end\":7242477,\"confidence\":0.89649146999999995699681676342152059078216552734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"The meeting won't be with me, unfortunately.\",\"start\":7243423,\"end\":7245249,\"confidence\":0.8331235599999999852371956876595504581928253173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Currently, right?\",\"start\":7245330,\"end\":7246356,\"confidence\":0.8390696600000000504593344885506667196750640869140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It will be with our claims operations manager, which is Jay Taylor, and also it will be with the head solicitor here at MMA Legal.\",\"start\":7246420,\"end\":7255148,\"confidence\":0.95132815999999997824687625325168482959270477294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And it is not a long phone call whatsoever.\",\"start\":7255774,\"end\":7257796,\"confidence\":0.66167056999999995792194340538117103278636932373046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"All you'll need is a form of ID, be it passport or driving licence.\",\"start\":7258261,\"end\":7263154,\"confidence\":0.8726508600000000281937673207721672952175140380859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Just put the camera in front of your face like you're taking a selfie, show obviously the ID, and then on the call, the head solicitor will state if this is acceptable and if he's happy with that.\",\"start\":7264277,\"end\":7277157,\"confidence\":0.83314670000000001781614855644875206053256988525390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Once you've then verified, we will then submit your application to the Scottish Redress Panel.\",\"start\":7277670,\"end\":7282032,\"confidence\":0.9144058999999999937102757030515931546688079833984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"At the moment, we are unsure of the time period, what it's going to take for them to respond.\",\"start\":7282497,\"end\":7287788,\"confidence\":0.617094339999999963453092277632094919681549072265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We are currently under the impression that is anywhere between 8 to 12 weeks.\",\"start\":7288189,\"end\":7292150,\"confidence\":0.8913759999999999461550714840996079146862030029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So hopefully, if that's quick\\u2014 I wasn't expecting that answer.\",\"start\":7293144,\"end\":7296688,\"confidence\":0.56096833999999995423735299482359550893306732177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I know.\",\"start\":7297073,\"end\":7297345,\"confidence\":0.51317215000000004909708195555140264332294464111328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":7297634,\"end\":7298035,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Hopefully are going to come through quickly.\",\"start\":7298131,\"end\":7300022,\"confidence\":0.868785499999999988318677424103952944278717041015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And I do have a lot of, um, witness statements this week, just so you are aware.\",\"start\":7300439,\"end\":7305407,\"confidence\":0.88821125000000000770938868299708701670169830322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And I've also got, um, witness statements in the back what I'm still drafting as well.\",\"start\":7305887,\"end\":7310198,\"confidence\":0.91921679999999994503667721801321022212505340576171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Sure.\",\"start\":7310470,\"end\":7310791,\"confidence\":0.47534682999999999797324790051789022982120513916015625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"But from what you've given me today, like, and everything what you've done on this call, like I said, you've been absolutely fantastic, Richard.\",\"start\":7310935,\"end\":7316704,\"confidence\":0.96855820000000003577866891646408475935459136962890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Like, you've, you've not, um, got disgruntled or anything like that when I've needed to, like, interrupt you, which obviously is a bit of a awkward situation for us both.\",\"start\":7316816,\"end\":7325480,\"confidence\":0.52091250000000000053290705182007513940334320068359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's not something I would want to put myself in position of interrupting you, but it's essentially just for the fluidity of the witness statement for when I go to type it up.\",\"start\":7325480,\"end\":7334900,\"confidence\":0.67860156000000004805627895621000789105892181396484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, so hopefully I'll be able to get this done within maybe like an hour, an hour and a half, right?\",\"start\":7335020,\"end\":7339760,\"confidence\":0.87689559999999999728714783486793749034404754638671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay, and then we'll go from there.\",\"start\":7339760,\"end\":7342200,\"confidence\":0.76969224000000002749999339357600547373294830322265625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I'm hoping that I might be able to get this done for you at the end of this week on Friday.\",\"start\":7342200,\"end\":7345460,\"confidence\":0.84428259999999999418918150695390067994594573974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"If not, um, I'll definitely have it sent over to you by the end of next Friday.\",\"start\":7345820,\"end\":7349330,\"confidence\":0.65581389999999994966373151328298263251781463623046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Okay, that's absolutely Absolutely fine, mate.\",\"start\":7349480,\"end\":7350522,\"confidence\":0.88054920000000003188489472449873574078083038330078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, no problem at all.\",\"start\":7350779,\"end\":7351584,\"confidence\":0.71075739999999998364188513733097352087497711181640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"No problem.\",\"start\":7352002,\"end\":7352437,\"confidence\":0.6486826999999999454615817739977501332759857177734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Well, thank you very much again for obviously sharing your storey with me today.\",\"start\":7352485,\"end\":7355140,\"confidence\":0.98528139999999997389323880270239897072315216064453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, listen, not a problem.\",\"start\":7355237,\"end\":7356267,\"confidence\":0.6857585999999999959442220642813481390476226806640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Incredible.\",\"start\":7356347,\"end\":7356878,\"confidence\":0.74185204999999998509707666016765870153903961181640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Good to speak to you, and I'll catch up with you soon.\",\"start\":7356991,\"end\":7359083,\"confidence\":0.95775989999999999735535993750090710818767547607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":7359340,\"end\":7359517,\"confidence\":0.58435179999999997679793750648968853056430816650390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, of course.\",\"start\":7359565,\"end\":7360129,\"confidence\":0.5765856499999999495997826670645736157894134521484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Have a lovely evening.\",\"start\":7360257,\"end\":7360853,\"confidence\":0.9812140499999999487812374354689382016658782958984375},{\"sentiment\":\"NEUTRAL\",\"text\":\"Bye.\",\"start\":7361255,\"end\":7361384,\"confidence\":0.513744949999999978018649926525540649890899658203125,\"speaker\":null},{\"sentiment\":\"NEUTRAL\",\"text\":\"Yeah, you too.\",\"start\":7361480,\"end\":7361915,\"confidence\":0.69201933999999998281538182709482498466968536376953125,\"speaker\":null},{\"sentiment\":\"NEUTRAL\",\"text\":\"Bye-bye.\",\"start\":7361979,\"end\":7362269,\"confidence\":0.5542135999999999729226374256541021168231964111328125,\"speaker\":null}], `error` = ?, `synapse_transcripts`.`updated_at` = 2026-08-18 18:18:27 where `recording_id` = 4211) at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('update `synapse...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(597): Illuminate\\Database\\Connection->run('update `synapse...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(549): Illuminate\\Database\\Connection->affectingStatement('update `synapse...', Array)
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4234): Illuminate\\Database\\Connection->update('update `synapse...', Array)
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1266): Illuminate\\Database\\Query\\Builder->update(Object(Illuminate\\Support\\Collection))
#5 /home/fintrixorcouk/public_html/ha/app/Jobs/Synapse/CheckTranscriptionStatusJob.php(63): Illuminate\\Database\\Eloquent\\Builder->update(Array)
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): App\\Jobs\\Synapse\\CheckTranscriptionStatusJob->handle()
#7 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#8 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#9 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(129): Illuminate\\Container\\Container->call(Array)
#12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Bus\\Dispatcher->{closure:Illuminate\\Bus\\Dispatcher::dispatchNow():126}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(133): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(136): Illuminate\\Bus\\Dispatcher->dispatchNow(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob), false)
#16 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Queue\\CallQueuedHandler->{closure:Illuminate\\Queue\\CallQueuedHandler::dispatchThroughMiddleware():129}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#17 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#18 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(129): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(70): Illuminate\\Queue\\CallQueuedHandler->dispatchThroughMiddleware(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#20 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Jobs/Job.php(102): Illuminate\\Queue\\CallQueuedHandler->call(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Array)
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(504): Illuminate\\Queue\\Jobs\\Job->fire()
#22 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(454): Illuminate\\Queue\\Worker->process('database', Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(Illuminate\\Queue\\WorkerOptions))
#23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(212): Illuminate\\Queue\\Worker->runJob(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), 'database', Object(Illuminate\\Queue\\WorkerOptions))
#24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(149): Illuminate\\Queue\\Worker->daemon('database', 'default', Object(Illuminate\\Queue\\WorkerOptions))
#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(132): Illuminate\\Queue\\Console\\WorkCommand->runWorker('database', 'default')
#26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): Illuminate\\Queue\\Console\\WorkCommand->handle()
#27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#29 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#31 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(211): Illuminate\\Container\\Container->call(Array)
#32 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Command/Command.php(341): Illuminate\\Console\\Command->execute(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(180): Symfony\\Component\\Console\\Command\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#34 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(1117): Illuminate\\Console\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#35 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(356): Symfony\\Component\\Console\\Application->doRunCommand(Object(Illuminate\\Queue\\Console\\WorkCommand), Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#36 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(195): Symfony\\Component\\Console\\Application->doRun(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Console/Kernel.php(198): Symfony\\Component\\Console\\Application->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#38 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1235): Illuminate\\Foundation\\Console\\Kernel->handle(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#39 /home/fintrixorcouk/public_html/ha/artisan(16): Illuminate\\Foundation\\Application->handleCommand(Object(Symfony\\Component\\Console\\Input\\ArgvInput))
#40 {main}

[previous exception] [object] (PDOException(code: 22001): SQLSTATE[22001]: String data, right truncated: 1406 Data too long for column 'raw_transcript' at row 1 at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php:609)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(609): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\Connection->{closure:Illuminate\\Database\\Connection::affectingStatement():597}('update `synapse...', Array)
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('update `synapse...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(597): Illuminate\\Database\\Connection->run('update `synapse...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(549): Illuminate\\Database\\Connection->affectingStatement('update `synapse...', Array)
#5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4234): Illuminate\\Database\\Connection->update('update `synapse...', Array)
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1266): Illuminate\\Database\\Query\\Builder->update(Object(Illuminate\\Support\\Collection))
#7 /home/fintrixorcouk/public_html/ha/app/Jobs/Synapse/CheckTranscriptionStatusJob.php(63): Illuminate\\Database\\Eloquent\\Builder->update(Array)
#8 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): App\\Jobs\\Synapse\\CheckTranscriptionStatusJob->handle()
#9 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
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#42 {main}
"} 
[2026-08-18 18:18:39] production.DEBUG: CheckTranscriptionStatusJob: recording 4211 → AssemblyAI status=processing (check #0)  
[2026-08-18 18:18:45] production.DEBUG: CheckTranscriptionStatusJob: recording 4211 → AssemblyAI status=completed (check #1)  
[2026-08-18 18:18:45] production.ERROR: SQLSTATE[22001]: String data, right truncated: 1406 Data too long for column 'raw_transcript' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_ha, SQL: update `synapse_transcripts` set `status` = completed, `raw_transcript` = [A 00:00]: Hi there.
[B 00:01]: Hi Richard, it's James here from ML Legal. How are you? How are you doing?
[A 00:05]: I'm okay, yeah, okay.
[B 00:07]: I do have to pass data protection purposes again just before we continue with the statement. Could you please just confirm for me your date of birth, please, Richard?
[A 00:15]: 18th of March, 1960.
[B 00:17]: Fantastic. And then just your postal address, please.
[A 00:20]: Yep, Tango X44 Kingfisher Grove, Gallowshields, Tango Delta 1-2-2-Pet Hotel.
[B 00:24]: Fantastic. And just let you know again, calls are recorded for training and monitoring purposes.
[A 00:29]: Yep.
[B 00:30]: And so now we are going to go into your second care setting. Again, this is all the exact same 12 questions. And so if you could kindly confirm for me the second care setting's institution name, location, the approximate dates, and your age, and who placed you there.
[A 00:46]: That was the Edinburgh Assessment Centre, and location was Howdenhall Drive, and that's at Liberton in Edinburgh. And I was about 14 when maybe 14 and a half, 15, and I was placed there by the Children's Panel in Edinburgh. That I remember very clearly.
[B 01:42]: Also, um, can you remember how long he was there for?
[A 01:46]: 3 weeks.
[B 02:02]: What type of care setting was this?
[A 02:04]: It was a closed environment. It was a secure unit.
[B 02:25]: So the next question is going to be in relation to what your ordinary, ordinary daily life was like there. First, what we're going to do is we're going to go through what the accommodation was like. So could you kindly just confirm for me what the accommodation setting was like?
[A 02:39]: It was like a cell. It's our locked room. There's two of these in the room, but I can remember.
[B 02:56]: Was there a window?
[A 02:58]: No, no.
[B 03:01]: And did you have access to a toilet?
[A 03:04]: I think I must have. I think I must have, because certainly over there, neither. Same instances as in the past.
[B 03:22]: What was the cleanliness like of these cells?
[A 03:26]: Um, just standard, just a room. Um, I can't remember it being overly dirty.
[B 03:44]: Was you provided clothing when you was at the assessment centre?
[A 03:48]: Not initially, no. Um, we got a grant from the social services, but that was probably a couple of weeks in.
[B 04:05]: He was given a grant by the social services. Was this direct?
[A 04:09]: I was given clothes.
[B 04:10]: Oh, sorry.
[A 04:11]: Yeah, yeah, I imagine it's a care grant or whatever it is.
[C 04:19]: Yeah.
[B 04:19]: And how long into being there was this provided to you?
[A 04:23]: A good couple of weeks anyway.
[B 04:34]: So did you only have like one set of clothes?
[A 04:36]: One set? Well, I think in the end they would give me somebody else's clothes out of the top of that bank of clothing, but I always remember I looked right out of place because it was just— it wasn't me. I was taken from the hearing straight there, so there's no pass and go.
[B 05:28]: What was the routine? What was the daily routine like there?
[A 05:32]: You were, you were up here in the morning and the doors, you had to stand behind your door, wait until it was opened. Yeah, you have to march, but literally march to the breakfast.
[B 05:52]: And was this in like a hall?
[A 05:54]: Yeah, yeah, yeah.
[B 06:02]: And what would follow breakfast?
[A 06:04]: You would get breakfast and you would go up, and I remember you go back up to— back up to your room. Yeah, um, and then you would try— I think I probably had a bath or a shower or something. I really can't remember. I certainly was not as bad as previous.
[B 06:22]: Um, so when you were saying when you was able to have the bath and shower, um, was it something where you was able to have your own privacy?
[A 06:31]: Oh no, no, no, no, no, no, no.
[B 06:33]: All right, so would you just be able to briefly describe what it was like when you was taking a shower?
[A 06:37]: Well, it's just— I mean, showers were all open. And you were standing next to somebody. There was no privacy, no privacy whatsoever.
[B 06:55]: I'm sorry to seem like this is prying or anything like that, but was it ever a member of staff present when you were showering and stuff?
[A 07:03]: Yeah, yeah, because you were watched 24/7. There, it was constant. You couldn't be left alone unless, unless you're in your room locked in.
[B 07:21]: What was contact like with your family? Would you ever refuse or deny contact?
[A 07:29]: I've never seen them for 3 weeks. Was not allowed to see them.
[B 07:33]: He wasn't allowed to see him?
[A 07:34]: Nope. No family contact for 3 weeks.
[B 07:36]: Did you have a request to try and contact your family?
[A 07:39]: Um, yeah, yeah, I wanted my mum. Yeah, yeah. And there was once that they did come up, but, um, only because they wanted— the assessment said, what, just me to see a psychologist? And he had turned up.
[B 07:52]: Okay, one moment for a second.
[A 07:54]: Sure.
[B 08:12]: Can you remember the child psychologist's name? No, that's fine, don't worry.
[A 08:20]: Yeah, I was not in a good way. Um, to say the least.
[B 08:31]: Can you remember what the outcome was from you being seen by the child psychologist?
[A 08:36]: No, it was never discussed with me. No, I was never privy to that information.
[B 08:44]: So I just put the outcome of which was never discussed with me.
[A 08:46]: Yeah, none of this was discussed with me in any way, shape, or form. And I was put in there so I couldn't abscond.
[B 09:15]: So now I'm just gonna go into the next question. How did the other children genuinely treat you?
[A 09:22]: Because I was in Edinburgh, it genuinely wasn't as bad, but there was still a tier system, as in hierarchy. Obviously I was still quite young, and there was children there up to 16.
[B 09:57]: The children there that were 16?
[A 09:59]: Yeah, there's older children. Yeah, yeah, I should put the other children.
[B 10:08]: Okay, there were a tier system hierarchy. I was still quite young. There were children there that were 16.
[A 10:15]: Yeah, they were, they were the, like, say, the kingpins, you know what I mean?
[B 10:23]: So to speak.
[A 10:24]: Yeah.
[B 10:27]: How did they, how did the staff genuinely treat you?
[A 10:34]: Like, uh, you're only the one he cared for, put it that way. You were there, they were there to do a job. You know what I mean? They were turning up to do the job, but there was no one-to-one. You were just there. I mean, it was just a routine.
[B 11:08]: So the staff didn't care for you, they were only there to do a job. There was no one-to-one, you were just there. There was no routine. And was there any form of rules, punishments, isolation, or unsafe arrangements that was enforced by the staff?
[A 11:21]: Yeah, they had a single cell that would put you in and strip you.
[B 11:26]: Oh, sorry, a single cell which they'd strip you?
[A 11:28]: They'd strip you, and it had peepholes, and all the kids— they'd make the kids bang on the door when they're— because you wouldn't be— you'd be allowed out for breakfast.
[B 11:35]: Hold on one second. Sorry about this, Richard.
[A 11:38]: Okay.
[B 12:05]: I just saw about this, correct? They had a single cell which they would strip you in. There was peepholes, there was peepholes in the cell in which the other children would look through to mock you and bang on the door, correct?
[A 12:17]: Yeah. And you would, you would have been there for the duration of your punishment.
[B 12:27]: You've been there for the duration of the punishment?
[A 12:29]: Yes, it was 3 days. You've been there for 3 days, 3 days, 3 days, maybe 4 days, and you would be stripped naked and you would obviously bring your food in, but there's no, there's no, um, nothing at all to do. No books, no nothing.
[B 13:18]: So as you put, the punishment would last up to 3 or 4 days. You would be naked, not provided any books or stimulant. They would only provide you with food.
[A 13:25]: Yep, correct. They did have a potty in the corner, you pissing the pot legs.
[B 13:42]: If you ever used the, uh, the pot, was it ever changed if you, if you requested for it to be changed?
[A 13:49]: No, no, you once Once a day you would be let out to empty your piss pot, um, and that's it, you're back in again. You didn't even have— I know even in prison, like, you get exercise. There's never any, nothing like that. Yeah.
[B 14:16]: So again, um, it is going to be, um Identifying what you'd now consider abuse that you suffered whilst she was at the assessment centre. And so in relation to neglect, that would be any inadequate or withholding of food, clothing, warmth, hygiene, supervision, safety, medical care, education, or emotional support, unsafe confinement, failure to protect from bullying, violence, sexual harm, or other children or unsafe adults. Looking back, would you say that you was a victim of neglect whilst she was at the assessment centre?
[A 14:48]: Yeah, 100%. Predominantly psychological.
[B 15:10]: Looking back at your time when you was at the assessment centre, is there anything what you'd now consider as physical abuse?
[A 15:19]: You were given a punch here and there, yeah. If you step— if you stepped out of line, if you want to go to put in a cell, you were given a punch or a slap.
[B 15:38]: Can you recall where they'd hit you? Was it in the face?
[A 15:43]: Genitals. Give you a kick or a punch in the genitals. Never anywhere that could be seen. Never.
[B 15:58]: Looking back at your time, would you say that there's anything what you would now consider as emotional abuse?
[A 16:04]: Oh yeah, yeah.
[B 16:07]: And then again, for looking back at your time at the assessment centre, is there anything what you'd now consider as sexual abuse?
[A 16:14]: No, no, no, no problem.
[B 16:17]: So I'm going to ask the following questions again in relation to all three levels of abuse that you suffered while you was at the assessment centre. So in relation to the neglect, Richard, could you please confirm who was involved or responsible?
[A 16:33]: The system. The system is the system, yeah, clear and simple. There is only one answer, yeah, yeah, it's the system. Edinburgh Council. Or in our children's panel allowed this to happen by putting the children in here.
[B 17:01]: Can you think of any specific— sorry, can you remember any names or any specific roles, descriptions of the staff?
[A 17:12]: One springs to mind, and his name is Ronnie Motherwell.
[B 17:17]: Ronnie Motherwell? Yes. And would you say, um, Ronnie Motherwell was responsible for any of the abuse that you suffered when you was there? Could you specifically highlight which levels of abuse? Which type of abuse?
[A 17:35]: He would punch you. He would kick you if you were gonna get— yeah, I mean, it's— yeah, just an odd dig. It was not to the extent as Lendrick Muir, but there was— you're always alert, you know. I mean, you knew what was coming if you stood out of line.
[B 17:51]: Yeah. And again, in relation to who was responsible, um, for the physical abuse, um, who would you say was involved or responsible for that? Staff. Yeah. Do you remember any specific names?
[A 18:25]: Well, Ronnie Motherwell was one. Um, not really. He always starts— he always sprung to mind. Um, he was a Scouse, like, yeah, in the highest order.
[B 18:53]: And again, in relation to the emotional abuse, um, are you able to confirm who was involved or responsible?
[A 19:00]: Well, everybody dealt with my care package, to be fair.
[B 19:04]: Everyone dealt with your care package?
[A 19:06]: Everybody dealt with my care package, yeah, because I mean, I go to an assessment centre— sorry, I go to a children's panel, and there was no dialogue with myself. I went there because I kept absconding from Landryk Muir, and the next thing I know, I walked— I was shackled and put into a social worker's car. Taken from my parents, no explanation, no nothing.
[B 19:34]: You were shackled, did you say?
[A 19:36]: Handcuffs, eye cuffs, yeah, yeah, cuffs, so I couldn't abscond, I couldn't run away, because if I got to that door, I would have, trust me.
[B 19:46]: Yeah, so you was putting cuffs on, then putting cuffs and taken to the car, then straight to the assessment centre, straight there.
[A 19:54]: Yeah, there's no passing go, there's no goodbye to parents, nothing. I always remember the children's panel had a button under the table, and I knew— obviously I knew exactly what was going to happen. The button was pressed, you could hear it. Yeah, indicate them to lock the doors down the stairs.
[B 20:30]: And was this the door downstairs? You mean in the entrance of the building?
[A 20:34]: Correct. Yes, yeah, they sealed it so I couldn't get out.
[C 20:50]: Hi, this is Craig. Hi Craig, it's Leah calling from Eleanor Legal. Is now still a good time to conduct your witness statement?
[B 21:01]: So now we're just going to go through each level of the abuse, if you're able to provide one clear example of what happened, where and when did it occur, what was happening before the abuse took place, during, and afterwards. So we'll start first with the neglect. Could you please provide me with one clear example of what happened, Richard?
[A 21:23]: Yeah, well, neglect to me was being put in a room for 3 days, potentially, or longer or shorter, and on average 3 days with no clothing, no stimulation, no light.
[C 21:43]: Kind of your final chance to say what you need to say.
[A 21:48]: And what abuse did you want?
[C 21:50]: I mean, you got a drink or something nearby?
[A 21:56]: Okay, people can understand. You mean you're ripped from your family, put into this surrounding without any chat, dialogue, anything?
[C 22:07]: Some questions could be quite upsetting because to give concerning home and care in the same past. Just take your right-hand side now. And before we do start, have you previously made any civil claim, criminal injuries claim, retrafications complaint, police report, inquiry statement, or claim to another team about any assistance you received? And have you ever received any payment, apology, settlement, or decision Do you recall what happened after this?
[A 22:46]: What respect?
[B 22:47]: So once you was obviously let out of the room, all right, just go back into mainstream then.
[A 22:54]: Yeah, you get your collection of clothes, you get your clothes back, and you just go back into your room. But I was put in there for 3 days because I refused to eat for 4 days.
[B 23:14]: You refused to eat for 4 days?
[C 23:18]: Yep.
[B 23:27]: So now this will be in relation to the emotional abuse. Are you able to provide a clear example of what happened, where and when did it occur, what happened before, during, and afterwards?
[A 23:40]: I mean, I'm sounding like a stuck record here, but the motion— the emotional abuse started when I was in that children's panel, you know what I mean? There was never any questions as to why I absconded from Lendrickmuir. And obviously I could have told somebody, and what I was just labelled as this delinquent, and then the best thing was just to lock me up, and that emotionally screwed me up big time.
[B 24:40]: It's just to go back a little bit, and if ever you do feel like obviously that you're repeating yourself I do apologise, obviously, for the repetitive questions. If the question— if the answer is the same, don't worry about giving a repetitive answer. It's still okay to do so. Okay, no problem. And finally, the final example, if you'd be able to give one clear example of what happened in relation to the physical abuse, where and when did it occur, and what happened?
[A 25:11]: It wasn't as bad as previous establishments. But I mean, we were teenagers, and if you anything out of line, then you would get a dig, you got punched. So it would happen, might happen on a daily basis, it might happen every 3 days, just when I got a bit cocky or rebelled, you know what I mean, you're put back into line.
[B 25:44]: So you said you'd receive a dig?
[A 25:47]: A dig or a punch? Yeah, a dig, as in a dig in the ribs, or yeah, punching genitals or kicking genitals.
[B 26:11]: And again, can you recall anything what was happening, what would happen after this, after being in receipt of a punch?
[A 26:19]: You would just go on about your daily routine, whatever that may be, the norm. It was just accepted.
[B 26:35]: When you say it was accepted, was this by members of staff?
[A 26:39]: Not by me. It was— I just accepted it because I was— it was, it was the right thing to do in my head. I mean, I had been out of hand or I'd done whatever I'd done, and I mean, and that was your— I mean, obviously there's consequences in life, and that to me is a consequence. At the time, when you're a teenager, you just don't know any better. Okay.
[B 27:25]: So now the relating 5 questions are going to be very repetitive, but it's just going to be in relation to the neglect, emotional, physical abuse. How often did the neglect happen? Over what period? And did it ever change or become worse?
[A 27:38]: Well, you were neglected from the minute you were in there. Really, I mean, from day 1 to day 21, you were neglected. Looking back, you know, I mean, I mean, you wouldn't treat an animal the way that we were treated as children. This is a big thing. We were children, okay? And it's horrendous.
[C 28:16]: Say she had been there since the 2nd of August 1968 and that Crosslet is the only home that she has known. You remained at Crosslet during your early childhood, but Crosslet was under quarryers but it was not classed as a quarryer's home. So it's— does that make sense?
[B 28:33]: And again, the same question but this time in relation to the emotional abuse, Richard. How often did this happen, over what period, and did it ever change or become worse? Worse.
[A 28:42]: My emotions were— I mean, I couldn't focus, I couldn't think, and I was just robotic. I mean, I was in the system, so your emotions didn't come into anything back then.
[C 29:07]: Was 1973. You've been there from the age of 5, and it looks like you were there for about a year.
[B 29:14]: I couldn't think. I was robotic. I was just in the system. My emotions never came into question back then.
[A 29:20]: No, no, obviously I'm fucked up. That's, again, that's the way I felt at the time.
[C 29:25]: That's just—
[A 29:27]: my head was just done.
[C 29:33]: '88 until '81. I've got a 6-month family placement.
[B 29:43]: And again, it might seem a bit repeated, but in relation to the physical abuse, how often did this happen? Over what period? And did it ever change or become worse?
[A 29:53]: It didn't come any worse because there was cameras and they couldn't really make it any worse as such. It happened periodically. It could happen once a day, it could happen once every 3 days.
[B 30:15]: So it could be once a day or once every—
[A 30:18]: yeah, it was really— I mean, that was their form of punishment when we were out of line.
[C 30:27]: And do you understand the purpose of the statement? And do you agree that it can be used for your Scottish redress application alongside any supporting evidence? Amazing. So I'm gonna ask some questions about your personal background and your entry into care, but I know that that would be a bit difficult for you.
[B 30:47]: We're now on to the next question. Again, it'll be asked again, um, 3 times, just in relation to the abuse of which you've suffered. So I do apologise if it becomes a bit tedious or repetitive. So in relation to the neglect, what immediate effects did you experience?
[A 31:05]: Immediate? Worthless. Yeah, all my self-respect.
[B 31:16]: As in you like lost all your self-respect?
[A 31:18]: Yeah, a lot. I mean, whatever respect I did have for myself, it was gone. I absolutely despised my family because of this.
[C 31:26]: Do you know anything about why you were put into care?
[A 31:36]: Yeah, just life. And just, I, I just hated life.
[B 31:44]: That's perfectly fine, Richard. And we're now going to go into relation to the emotional, emotional abuse. What immediate effects did you experience? Was there any fear, shame? Sleep problems, bedwetting, running away, behaviour, or school changes?
[A 31:58]: I couldn't run away because we were obviously locked in. Um, what else? Emotional.
[B 32:09]: Um, just take your time. It's best to try and maybe think of it as like, how do you remember how it made you feel?
[A 32:19]: Oh gosh. Worthless, just like I was a nobody. I just felt, and I was existing but not living, you know what I mean?
[B 32:32]: Yeah.
[A 32:34]: I just felt that there was— I mean, I had a name, but that was all I had. I was a nobody, and I was treated like a nobody. I was treated like a problem child.
[B 33:00]: Yeah, so I just couldn't run away as I was locked in. I felt worthless, like I was a nobody. I was not living, I was just existing. I felt like all I had was my name. I was treated as a problem child.
[A 33:11]: Yep.
[B 33:12]: No problem. And then again, and this is just in relation to the physical abuse which you suffered, what immediate effects did you experience from the physical abuse?
[A 33:23]: To be honest with you, James, I've become numb. I've come numb to it, and it just— it became part of life. I was— I just accepted it. Yeah, you couldn't do anything else but— you're locked in, you couldn't do nothing, you couldn't run to speak to your mum. I mean, you had nobody to turn to.
[C 34:01]: When you were there, was that in a house or was it in like a—
[B 34:04]: The final— oh, sorry. So there's only 3 more questions in relation to this care setting. Did anyone witness, know about it, or experience something similar?
[A 34:14]: I mean, everybody knew what was going on there. Everybody knew it, like.
[B 34:21]: Can you remember any names?
[A 34:22]: No, I was only there for a short period of time, only 3 weeks, as I say. I can't remember.
[B 34:27]: That's perfectly fine.
[A 34:32]: I mean, as I see it, it was just— it was life, it was normal.
[C 34:38]: Um, can you remember anything about your daily life there? So what was the actual college itself like?
[A 34:43]: And I think it was normal for the staff just to, to do it, and it was just accepted.
[C 34:58]: Okay, what about any of the food? Can you remember what any of the food was like? Okay. And did you do schoolwork?
[B 35:12]: So, but everyone knew, everybody knew what was going on there. I can't remember the names as I was only there for 3 weeks. It was life to me at this point. I was led to, I was led to believe that this was that it was normal behaviour, that it was also normal for the staff to do it, like it was accepted.
[A 35:27]: Yeah, it's just been— if you've done something wrong, you get punished. And yeah, a kick or a punch was a punishment, and that's just become the norm. Yeah.
[C 35:35]: What about hygiene-wise? Did you get any toiletries, you know, shower gel, shampoo, toothpaste?
[A 35:41]: Was that provided?
[B 35:49]: Did you ever tell anyone or try to get help?
[A 35:52]: No, I had nobody I could tell because everybody that I knew was in the system.
[C 35:58]: And what about clothes? Were you given any fresh clothing?
[A 36:03]: I mean, who would believe us as children? We were never believed, never.
[B 36:22]: And then Robert, finally, what was different at this placement compared with the others?
[A 36:29]: You couldn't go. I couldn't escape. I had to accept what was coming or what I was getting.
[C 36:48]: Yeah, absolutely.
[B 36:53]: So now that concludes, um, your second care setting, um, being at the assessment centre. Um, I know, again, apologise for the, uh, tediousness of the questions, but We'll be going through the final set of 12 questions again, this time in relation to your final care setting. So Richard, could you kindly just confirm the institutional name, the location, approximate date and age, and who placed you there?
[A 37:22]: It was St Catherine's. It was adjacent to the assessment centre in Edinburgh, Howden Hall. Liberton. I was placed in there by the Children's Panel after my 3-week initial assessment period was over. I was roughly 14, 15, probably near the 15 mark.
[C 37:48]: Okay, are you okay? Yeah, take your time.
[B 38:03]: Yeah, so St. Catharine's units adjacent to the assessment centre, Howden Hall, Liverpool. I was placed in there by the Children's Panel once my 3-week assessment was over. How old did you say you were at the time?
[A 38:14]: 15. 14 and a half, 15.
[B 38:23]: And the next question, um, what type of setting was it and how long were you there?
[A 38:27]: It was an open setting, an open children's home. Uh, I was there just under a year, I believe. So just over a year, just under a year, and I'm sure it's just under a year.
[B 38:50]: No problem, no problem. So now, um, again, we're just going to go through a brief description of what your ordinary day life was like at St. Catherine's unit. So as the same with the previous, we'll start off with the accommodation. Could you kindly just confirm what the accommodation was like?
[A 39:08]: It was a bedroom, um, well, dorm with 5 boys in it.
[B 39:15]: Yeah, had 5 bays.
[A 39:17]: Yeah.
[B 39:18]: And was there any windows?
[A 39:20]: Yes, there was a window. Yeah, yeah.
[B 39:25]: So there's windows to allow natural light. Was there ever a toilet in this, um, in your dorm?
[A 39:32]: No, no, not at all.
[B 39:46]: What was the overall hygiene like of the dorms?
[A 39:50]: It was better, definitely better. There was more women involved in the care there.
[B 40:05]: Yeah, and can you remember what your daily routine was like?
[A 40:10]: Um, it was pretty systematic. Again, you would get up, um, you would go down, down for breakfast. Yeah, um, no, I think you just go after breakfast, you would go then most of the time I was a day pupil at my high school, so I would be travelling in the bus to the high school.
[C 40:43]: Hold on one moment.
[B 40:52]: You take a day bus to the, to the high school?
[A 40:55]: Yeah, yeah, not, not, not initially, but once, once you were there for a while, I was getting the day bus. But initially It would be that they had some, like, say, a classroom environment, but again, there was never any lessons being taught. I mean, we're all different ages, and you know what I mean, so they couldn't categorise us like that. It was just impossible to do so.
[C 41:27]: Are you okay? Yeah.
[B 41:36]: So I've got so far, um, the bedroom slash door had 5 bars. There was, uh, there were windows to allow natural light. There was no open toilet in the dorms. The overall hygiene was better. There were more women involved in the care there. My routine was systematic again: get up, down for breakfast. Most of the time I was a day pupil at my high school. I would take a day bus to the high school. Not initially, it would be a classroom environment in the unit. There was no education though. With the mixed ages and abilities, this was impossible to categorise.
[C 42:08]: Yep.
[B 42:08]: Can you remember what the overall food was like? Did you have 3 meals a day? Was there any choice?
[A 42:14]: No choice, no. It was take it or leave it. Yeah. And then there's breakfast, pretty standard breakfast, which was usually porridge, I think it was at the time. Um, yeah, um, it's just standard. There was no choice. You just— it was there. If you ate it, you ate it. If you didn't eat it, then you went hungry.
[B 42:43]: Was you ever provided clothing when you was there?
[A 42:46]: With other— what, sorry?
[B 42:47]: Was you ever provided clothing?
[A 42:49]: Yes, because I had to attend school, so yes, I was.
[B 43:01]: And with the clothing, what was provided, would you say it was adequate and clean?
[A 43:06]: Um, it's adequate, I suppose. Yeah, I mean, it couldn't really be to the extent of his previous establishments because you're in the public domain. Yeah.
[B 43:32]: And do you remember what your access to contacting your family was like? Would you ever refuse to access?
[A 43:44]: As time went on there, I actually had weekend access home.
[B 43:53]: Was this ever threatened to be taken away from you?
[A 43:55]: Oh yeah, constantly. If you misbehave, it'll be taken away from you. Oh yeah. Okay, buddy.
[C 44:08]: Yeah, I'm just making sure that you knew.
[B 44:20]: So how did the staff— how did the other children generally treat you here?
[A 44:26]: Okay, because I was one of the older ones now.
[B 44:35]: Yeah, and how did the staff genuinely treat you?
[A 44:41]: If you followed orders, okay. If not, again, you get the dig, you get the punch. You would get— I mean, many times I was dragged by the hair into the office. The office was the place that it would happen.
[B 45:00]: You would get a dig. When you get a dig, is that again to the ribs and to the genitals?
[A 45:05]: Punch to the ribs, yeah. Yeah, yeah, never nothing visible. You know, I mean, never ever mark you.
[C 45:19]: And did you say this mainly occurred in the office? Yeah, you could take taken into office.
[A 45:33]: Yeah, out of sight, everybody else.
[B 45:36]: And sometimes dragged by your hair, is that correct?
[A 45:38]: Oh yeah, yeah, regular. Yep, yep.
[B 45:40]: And this was a regular occurrence?
[A 45:45]: Yeah, if you stepped out of line. Yeah, yeah.
[C 45:48]: Did anyone else witness that?
[B 46:01]: Can you remember any— if there were any rules, punishments, isolation, or unsafe arrangements enforced by the staff?
[A 46:07]: No isolation. They couldn't isolate you there because it was open. Um, punishments, you would lose— um, I'll remember, you'd lose— they used to have the chance of getting you like a snack in the morning, and they would take that from you. You would lose a snack. In the morning.
[B 46:25]: Yeah.
[A 46:26]: And you— I mean, there's a lot of punishments, I think. I mean, there's a lot of work you have to do. Cleaning— you have to do a lot of cleaning in there. Mopped floors and brushing floors and windows. You're just— you're just a skibbie.
[B 46:39]: Yeah, that's perfectly fine. So now, um, we're going to go through, um, what happened there, which we could now consider abuse. And Would you like me to read out again the categories of abuse and what is considered to be a qualifying behaviour?
[A 46:57]: No, I just got my questions.
[B 46:59]: That's perfectly fine. So looking back, is there anything what you now consider neglect?
[A 47:04]: Yep, yep, there is. Neglect is obviously neglecting your food in the morning, you lose your snack. You were getting hit. That was part of neglect. There's a lot of physical abuse, but it's still neglect. And you're just basically just— you just go on, man. I never got an education the whole time I was in these establishments. And because initially I had to— there was a classroom there, um, but until I got my leave to go to high school, I never got— no, man, I was so far behind when I went back to high school, so far.
[C 47:44]: Yeah, but I called it try it, and the guy was like, oh, and I was like, is that not what it's called? I was like, no.
[A 48:09]: What's the worst case look like for you?
[B 48:15]: Is there anything what happened there what you'd now consider as physical abuse?
[A 48:20]: Physical abuse? Yeah, yeah. And nobody deserves the right to be hit if you don't follow orders or dragged into an office.
[B 48:47]: Did anything happen there what you would now consider abuse, um, being either emotional or sexual?
[A 48:56]: Yes.
[B 48:57]: And is that for both?
[A 48:59]: Um, well, the emotional part of things is being there. And you know, I mean, dragged and been told nothing. And yeah, definitely emotional. And at the same time, I had no emotions. Yeah, I was emotionless. That was worthless in my view.
[B 49:28]: So just for being there in general, Being dragged there and being told nothing, I became emotionless as I believe— I believed I was worthless.
[A 49:37]: Yep, yep, that's where you felt to believe. That's the way you're treated. Yeah, be seen and not heard.
[B 49:50]: Be seen but not heard. And looking back at your time within St Catherine's, is there anything what you'd now consider as sexual abuse?
[A 50:11]: There was a couple instances, yes. And again, um, in the office, um, I always remember his name because it's similar to my surname, was a Mr Richard Garrie. He was one of, like, say, the housemasters.
[B 50:24]: Mr Richard Garrie, did you say?
[A 50:26]: Mick. Mick.
[B 50:27]: Mick. Mick Garrie.
[A 50:28]: Yeah.
[B 50:31]: So when you say Mick Garrie, is that two separate names?
[A 50:34]: No, no, it's one name. MC Garrie.
[B 50:37]: Yeah, yeah, just wanted to make sure. And was this a teacher?
[A 50:41]: No, he's like the housemaster.
[B 50:44]: He was the housemaster.
[A 50:46]: Yeah, no problem. Any times that you were dragged into the office. And you always have an option now, getting a punch, rubbing them down below.
[B 50:58]: Yeah, no problem. Just give me one second.
[C 51:21]: You weren't really given toilet seats, you just had to— it was awful, but was the soap shared? Okay, so that bar of soap would have been shared between all of the lads in there? Quick. How did the staff treat you here? Can you remember their name?
[B 52:00]: So moving on to the next question, um, I know this is going to seem a bit, um, tedious because you've already given one name, but in relation to the neglect, are you able to provide Are you able to confirm, sorry, who was involved or responsible?
[A 52:15]: Mr Richard Garrie, and there was another, meant to be a teacher by the name of Mr Acres.
[B 52:20]: Mr Acres. Acres spelled A-C-R-E-S. Sure, it would have been.
[C 52:26]: Yeah, yeah, yeah.
[B 52:27]: I'll put it in speech marks just in case.
[A 52:29]: Yeah, he took a very dislike to me.
[B 52:42]: Can you remember what Mr Richard Garrie's role was?
[A 52:45]: He was a teacher.
[B 52:56]: In relation to the physical abuse, again, could you confirm who who was involved or responsible?
[A 53:04]: Um, predominantly Mr Richard Garrie and Mr Acres.
[B 53:08]: And Mr Acres. And then for the sexual abuse, Mr Richard Garrie. Now this is going to be the most distressing part of the witness statement to finish this off with for the care setting, and so take your time in answering it and we'll get through it as quickly as we possibly can. In relation to the neglect, could you please provide one clear example of what happened, when and where it occurred, what was happening before, during, and afterwards?
[A 53:56]: Neglect in here. I mean, this is the last place I was in, and obviously because I had freedom, um, because of the neglect, I rebelled. And I rebelled big time, but out with the care system. I rebelled.
[B 54:33]: But this is only in relation to the CUR system. So what happened following this?
[A 54:51]: Uh, what did I do?
[B 54:53]: Yeah, so you stated that, um, for as a clear example of what happened, I spiralled out of control.
[A 55:01]: Yeah, yep. I just got into trouble and I was stealing, breaking and entering. I just went off the rails. I just couldn't cope anymore. I just rebelled against everything and everybody. Yeah, I come into contact with.
[B 55:20]: And what happened after this?
[A 55:21]: Um, my time in St. Catherine's, when I come to an end, I went back into mainstream schooling, um, and I left very quickly. I turned 16 and I left school with nothing, no qualifications.
[B 55:42]: Nothing. So now we are just going to go into one clear example of what happened in relation to the physical abuse. Could you kindly confirm where and when did it occur, what happened during, and what happened afterwards?
[A 55:54]: It happened as soon as you stepped out of line, as soon as you disobeyed an order or you did something that they didn't like. You were then taken in the office for your punishment.
[B 56:14]: And sorry to ask, but what would that punishment usually entail?
[A 56:24]: Well, you had a choice. You had a choice of rubbing them down with a blow or a strap. I'm sure it's a strap, is it? There's a TAWS, you always remember.
[B 56:34]: The what? Sorry, how do you pronounce that?
[A 56:36]: T-A-W-S-E. That was a name for a posse. T-A-W-S-E. And it was a strap with a split in it, and you'd be beaten with that strap.
[B 56:48]: With a slit in it?
[C 56:51]: Yes.
[A 56:52]: Or you could take the easy option and not get beaten.
[B 56:57]: Yeah.
[C 57:02]: Okay, and so was this kind of just one time example?
[B 57:07]: And that was Mr Richard Garrie.
[A 57:09]: He was, yeah, he was the only one that done that.
[C 57:11]: You said that is one of the most clear examples of what happened to you, and he was the only one?
[A 57:16]: Yeah.
[C 57:17]: And what about the bar of soap? Was that like a one-time thing?
[B 57:35]: Unless there are any other instances, um, of the sexual abuse, I'm just gonna go ahead, um, obviously if you are okay, just to copy obviously what has been said previously in relation to, um, the masturbation in the office. Is there any other instances where you can think of? What?
[A 57:54]: No, because honestly, I was 100% actually got him by the throat one day.
[B 57:59]: Say that again, sorry.
[A 58:00]: I actually got him by the throat.
[B 58:02]: Oh, did you? Hold on, hold on, we'll, um, I'll, um, we'll, we will, uh, make note of that once I've just got the copy and paste and put what actually happened for in relation to that.
[C 58:16]: Sounds horrible, it's just the easiest way to say it, just to be straightforward, isn't it? So the soap is quite a regular thing, what about the stings? That quite regular as well? Do these stings leave marks, leave injuries?
[B 58:34]: So I've just started to put that in. One time I gripped Mr Richard Garrie by the throat.
[A 58:38]: Yep, because I wouldn't do what he wanted me to do and I just snapped.
[B 58:45]: What happened following this?
[A 58:50]: Nothing. Nothing at all.
[B 58:52]: Okay.
[A 58:52]: And it was so bizarre, it just stopped because he couldn't— I was, I was, I was a big lad and he couldn't, he just couldn't deal with it.
[C 59:03]: Um, right. Did you experience any fear, shame, sleep problems, bedwetting? Anything like that? Yes, you can tell me exactly what you experienced. And if you did wet the bed in Irkut House, how was that dealt with?
[B 59:31]: So just a couple of final questions in relation to the institutions. So in relation to the neglect, how often When did this happen, over what period, and did it change or become worse?
[A 59:41]: It happened over the period of time I was in there, and I would say probably for the first 6 months it was worse.
[B 59:50]: Yeah.
[A 59:52]: As I grew and got older, I don't think I was neither little boy anymore, and so they kind of lost interest in me. And I said I was towering 6 foot, um, and I think I kind of intimidated them a little bit. Yeah, to my advantage.
[B 60:29]: So I'm just gonna put, it happened over the time I was in there, and probably the first 6 months it was the worst. And as I grew and got older, they seemed to lose interest in me. I was now 6'2" and I feel like I may have intimidated them a little bit, which was to my advantage.
[A 60:45]: Yeah, I think I became a lost cause to them. They couldn't do anything with me, and they couldn't bully me because I've had it for the last 3, 4 years of my life. I just wasn't treatin' it anymore.
[C 60:57]: Okay, should we move on to Raysdale? Okay, so I've got Raysdale from 1983 to '85. You left 2 years. Can you tell me a bit more about what Raysdale was? Was this, again, was it a house? Was it residential?
[B 61:15]: So again, this will be the same question, but this time in relation to the physical abuse. Would you be able, um, how— what, sorry, with the physical abuse, how often did this happen over what period and did it ever change or become worse?
[A 61:30]: Again, I'm gonna say the first 6 months was bad, and once— basically, it was daily. It's when you stepped out of line. But once I had shown that I'd had enough, again, the physical abuse stopped And again, the same question in relation to the sexual abuse.
[B 62:06]: How often did this happen? Of what period? And did it change or become worse?
[A 62:12]: Um, probably the first 6 months again. Um, because that's when I actually attacked them.
[C 62:18]: Um, and you could come and go as you please. Um, what about the bathrooms? Are they again with a shed? Okay. Um, did you get toiletries in this place? What about clothing?
[B 62:46]: So I put, from the first 6 months, again, when I attacked him/defended myself, the abuse stopped.
[C 62:56]: Yep.
[B 62:59]: So now again, it's the same question going to be asked but in relation to the factors of abuse. What were the immediate effects which experienced in relation to the neglect?
[A 63:11]: Immediate effects, psychological effects again. And just, I think I thought that little of myself anyway, and it didn't bother me anymore. And they couldn't do or kick me down any more than the last few establishments had done, you know what I mean?
[C 63:32]: It's Um, please say you are.
[A 63:36]: Quite hard to explain really.
[C 63:39]: Oh, lovely, and you met your partner there. Wow, definitely meant to be, no argument about that. Um, did anything happen that you would now consider to be abuse?
[B 63:54]: So she put psychology effects on me again. Um, I felt little of myself. It didn't bother me anymore. They couldn't break me down any more than what the other institutions already had.
[A 64:04]: Yep.
[B 64:05]: In relation to the physical abuse, again, what is the immediate effects that you experienced?
[A 64:15]: Again, it's when you've had it so long, it doesn't really affect you as such as it does somebody that's never had it. Because you have it on a regular basis, you know what I mean? It doesn't really affect you any different from day 300 than it is from day 1.
[B 64:39]: There was a regular occurrence, it didn't affect you as much from day 300 to day 1?
[A 64:47]: Obviously, for somebody to accept that as norm must be seriously damaged. Yeah, but that's what it was, that's what happened. It was normal.
[C 64:57]: Okay, brilliant. So that was all of the care patterns that we've gone through. I'm now going to move on to the next kind of different sections of questions, but these are about your time in care overall, not just one at a time. So across all of the placements, you were Who would you say were the main people responsible for what happened to you? Yeah, so Mary, Helen, and then Brian. Okay. Were other children affected?
[B 65:39]: Again, what immediate effects did you experience following the sexual abuse?
[A 65:46]: Quite much the same answer as the rest, to be fair. Yeah, but I was— I was— I come to the extent that I was not— I refused to take it anymore.
[B 65:57]: Um, so pretty much the same answer as the rest. And what was— what was the way you said following that?
[A 66:03]: Um, I pretty much say, well, I drew the line and I said, that's good, because then I was getting older, I was looking at girls and, you know, I mean, these, these things hold me the right way in life for where I wanted to be, you know what I mean? I didn't want to— I'm not gay, I never have been. And, and I just thought, no, I'm just not allowing it. And that's why I was so, so determined not to allow it anymore.
[C 66:38]: Were complaints discouraged, ignored, or punished?
[B 66:46]: So, Richard, I put pretty much the same answer as the rest. I drew the line when I was getting older. I started to think about girls, etc., and I wanted to be in the right place in my life. I was determined to not allow those things to happen to me anymore.
[A 66:58]: The sexual abuse, yeah, most definitely. Yeah, as for the rest, I mean, that was with me for a long time. Yeah, couldn't get rid of that. I could do something about the sexual.
[B 67:10]: So now we're just on to the final 3 questions in relation to the care settings, Richard, so we should be able to fly through this soon. Did anyone else, in relation to all of the abuse that you experienced at Catherine's unit, did anyone witness it, know about it, or experience something similar?
[A 67:26]: Not the sexual. Nobody witnessed that, no. Apart from Megari.
[B 67:39]: But they witnessed everything else?
[C 67:46]: Yes.
[B 67:47]: Did you, did you tell anyone or try to get help?
[A 67:51]: No.
[B 67:52]: No. This is obviously going to sound really stupid, and I do apologise. If you didn't tell anyone or ask for help, could you provide us with a reason as to why?
[A 68:05]: I was embarrassed. Yeah. What are you going to say? I mean, it's taken me 40-odd years to come and speak to you today, you know what I mean? It's— back then, it was— I think child abuse, I mean, now it's I mean, totally out of hand. But then it was accepted, you know what I mean? It was, it was what appeared to be the right thing to do, you know what I mean? Yeah, as a beautiful—
[B 68:35]: it's just So I just put no. I was embarrassed to tell anyone. It's taken me 40 years to speak to you today. Back then, child abuse was accepted and also out of hand. It was appeared to be the right— it was appeared to be the right thing to do, but it is abuse looking back now.
[A 69:13]: 100%. There's nothing, there's nothing else it can be, you know.
[C 69:16]: I mean, it's, you kind of sugarcoat it.
[B 69:30]: And then finally, Richard, what was the difference at this place, at this placement, compared with the others?
[A 69:37]: The, the, the big thing was, um, I left here, back into mainstream, that I could see a way out of here. I had clear closure, you know what I mean? I had a path that I know in my head. Play the game and this is where you're going to be.
[B 70:21]: So, but the big thing was I left there, I could see a way out of here. I had clear closure and a path, and a path that I had in my head, just to play the game and I'll be where I need to be. Just play the system.
[C 70:34]: Yep.
[B 70:34]: Fantastic. And that concludes the placement sentence of the witness statement. Now it's just going to be a couple of questions, what we should be able to fly through quickly. It won't be as meticulous as that, so we'll try and get through quickly. So, people involved, reporting, and institutional knowledge. Across all placements, who were the main people who was responsible?
[A 70:58]: Social workers. They put me in that situation.
[B 71:02]: So with the social workers, do you recall any names?
[A 71:06]: Only one social worker, his name is Gordon. But he, he, he— the thing I can't understand to this day, why was I never talked to? You know what I mean? They talked to my parents, but they never once talked to me. And that's what I kind of get my head around. Well, I was never allowed to tell my storey. I blame my parents as well. I blame my sister. I blame, I blame everybody. And I blame my birth mother. I blame everybody because everybody had factored into this, you know what I mean? I was a teenager growing up in the '80s, and it was a hell of a place to grow up in a city in the '80s, you know what I mean?
[B 71:49]: Yeah.
[A 71:50]: And but I had no support. From my family, but more importantly, I've no support from professionals.
[B 72:21]: One second, I'll just relay back what I've got, just to make sure that obviously it's correct and we haven't missed anything. So, social workers, only one social worker, and he was called Garden. One thing I never understood from this is that they never spoke to me. Why did they never speak to me? I blame everyone for what happened to me. I grew up in the city in the '80s. It was a hell of a place to grow up. I had no support from my family, but more importantly, not from the professionals.
[A 72:53]: Yep. And you were labeled— you know what I mean? You were labelled a problem. And instead of fixing the problem, like what they do now, yeah, and you were just— well, I've just— for the last 2 hours, that's— you just had a snapshot into my life. Yeah, that's what you got. Back in the '80s.
[C 73:13]: Yeah, you just get to treat them the way you want to be treated, and that's exactly it. And you kind of live— you live your childhood through them. Yeah, that's an absolute concern, what I really do.
[B 73:33]: So I just put, I was labelled as a problem instead of fixing the problem. I was dealt with as a problem.
[A 73:43]: Correct.
[B 73:44]: Can you remember any other names who are the main people responsible?
[A 73:50]: There's too many. I mentioned everybody that I've just discussed with you over the past 2 hours. Yeah, I mean, people go in a role to support and help these people, you know what I mean? They must have had a job title, they must have had an interview to take on the role. Of the job. Yeah, you know, I mean, don't get me wrong, I met a lot of nice people there as well. I did. People genuinely want to help. But the second thing of it was, once you were labelled, you know, I mean, once the arrow was above your head, that's it, you were wasting your time.
[B 74:22]: Yeah, just give me one second, I'll just go back through into the cursors just to highlight any names.
[C 74:38]: Mike.
[B 74:39]: And do you not remember who Mike— what Mike's role was?
[A 74:42]: He was a teacher.
[B 74:43]: It was just a teacher?
[A 74:45]: Yeah, yeah, the deaf teacher. Yeah.
[B 74:47]: And it would say Mr Acre was a teacher. You don't remember the specific subject?
[A 74:51]: No, there wasn't a specific subject. Yeah, you would sit in a room and they would try and talk to you about geography, then history and maths, but you just wouldn't listen. And so they wouldn't force the fact. I mean, you just done what you wanted to do. You would sit, you would Skive, you would talk, you would do nothing.
[B 75:07]: And Mr Richard Garrie, did you say he was the boarding officer?
[A 75:11]: He was the housemaster.
[B 75:12]: Housemaster, that's it. Sorry about that.
[A 75:15]: That's okay.
[B 75:16]: So I've got Mr Richard Garrie, Mr Richard Aker, Mike as well. What was the teacher called? Mr Thornburn?
[A 75:25]: He was the head teacher. Thornburn, or the Beak. Thornburn, he was the headmaster at Glendrick?
[B 75:32]: Yeah, the Beak was his nickname. Yeah, so we got McGarrie, Mr Aker, Mike, Mr Thornburn, quotation marks, the Beak, and he was the headmaster. And was there anyone else who you named?
[A 75:50]: Not really.
[B 75:50]: No, that's perfectly fine, no problem. Um, the next question is, were other children affected and did you witness abuse or harm to anyone else?
[A 75:59]: Oh, everybody was there, especially Landry Muir. Yes, yeah, whoever was in my dorm at the time. Yeah, they're all— nobody missed out.
[B 76:16]: Nobody missed out.
[A 76:21]: A few years ago, I actually found a Facebook page that had been put up, and I wrote some really nasty things on it.
[B 76:31]: Yeah.
[A 76:32]: And they're still there, still there. I mean, that was done years ago, and there's a lot of nasty stuff on there as well from other, other people. I'm not gonna— again, that's not my business to discuss. Thanks.
[B 76:42]: No problem, that's perfectly fine. And why do you believe staff or the institution know or should have known what was happening?
[A 76:51]: Well, they're adults. I mean, I'm a father, I'm a grandfather myself, and I live for my children, my grandchildren, you know what I mean? And regardless whether they're children or not, they're in a position of trust and a position of care to look after us in the field. They dictated what way my life was going.
[B 77:32]: Well, they were adults. They were in a position of care. They was in control and dictated where my life was going. They had a duty of care and they failed. They failed.
[A 77:41]: Yeah, big time.
[B 77:43]: Yeah, no problem. Were complaints discouraged, ignored, or punished? Were you moved, threatened, or disbelieved?
[A 77:51]: Disbelieved. I never really told many people about it. Yeah, because of the— because you— because as I said to everyone, it was accepted, it was normal, it was life, it just happened, you know what I mean? So I mean, what are you meant to do? You can't fight the system, you just can't do it no matter how hard you try as a 13-year-old. I mean, who would believe me even if I did try? Nobody. I couldn't speak to anybody. I never see my parents. They just stopped me seeing them at the I've seen them periodically, but you can't go in and say to your mum, I was giving somebody a masturbating in somebody's office, can you? You know what I mean? You just can't do that. Even when I did go to the police, they said, don't be silly, you encouraged it. Yeah, I mean, I thought, wait a minute.
[C 78:54]: Sleep problems.
[B 78:58]: And then finally, have you ever reported the abuse to the police, an inquiry, a professional, or an authority?
[A 79:06]: Yeah, reported to the police. Yeah. Yep.
[B 79:09]: I know you've already stated this before, so it is a bit tedious, but what happened when you reported this to the police?
[A 79:14]: I was I was— because I was known to the police then, it was a few years, and I was turning into a criminal, I wasn't believed. I was told that I had encouraged it.
[C 79:27]: The kind of, if you went on holiday, sometimes you might struggle with somewhere you don't know.
[B 79:33]: You were told what? Sorry?
[A 79:35]: That I had encouraged the situation, I had encouraged the abuse, the sexual abuse. I must be gay. The exact words of the officer.
[C 79:46]: Okay, and is that still an ongoing thing? Okay, and when did that happen and how long did it happen for?
[B 80:00]: So the next is just movement between placements and leaving care. Why did you move between placements and were the reasons ever explained?
[C 80:06]: No.
[A 80:07]: Never, no, no. I moved obviously from the first one because I absconded because of the serious abuse. Second one was a result of abscondance, the first one. And the third one was, um, a partner wasn't ready to be integrated back into society.
[C 80:23]: Yeah, so I can understand that there would have been a struggle. How has what you went through affected relationships, parenting, friendships, Yeah, you give them the life that you wanted.
[B 80:52]: So no, never. I moved as I was, as I absconded due to serious abuse. Second was a result So it'll be expounding from the first and final setting I was deemed to, uh, I was deemed not fit to enter society.
[A 81:04]: Correct. Yep.
[B 81:07]: Did you run away, refuse to return, or ask to be moved?
[A 81:12]: You couldn't refuse. There wasn't an option.
[C 81:15]: What about friendship? Has it affected any friendship or your ability to maintain friendship?
[A 81:21]: I mean, the staff at Liverpool let me physically hitchhike home to Edinburgh, which is 60 miles, in different people's cars. They knew that was happening as a 13-year-old.
[B 81:32]: Do you say 60 miles?
[A 81:34]: Yes, 60 miles from that. I was 60 miles from my parents. Yeah.
[B 81:53]: So I just put, you couldn't refuse, that was never an option. The staff at Lendrick left me— let me hitchhike 60 miles to my parents' house, getting rides from strangers, and they not only knew but encouraged me to do so.
[A 82:05]: Yep, if you don't— if you're not happy, just bugger off again. Yeah, so I did.
[B 82:10]: And then finally for this section, when and what age did you leave care?
[A 82:15]: 16.
[B 82:17]: And what was your circumstances afterwards?
[A 82:20]: Um, for the first 4 years, my— from 16 to 20, uh, I was a criminal.
[B 82:28]: Yeah.
[A 82:29]: Um, I was even breaking in, um, doing everything I shouldn't be doing. Take no pride in it now whatsoever. Um, I got an 8-week prison sentence in Edinburgh.
[B 82:45]: One second.
[A 82:45]: Sorry.
[B 82:46]: No, don't apologise, um, Richard.
[C 82:49]: Yeah, absolutely. Just something that would remind you. Yeah.
[B 83:00]: Do you say 6 or 8 weeks?
[A 83:03]: 8 weeks. 8 weeks prison sentence.
[C 83:04]: How was it affected?
[B 83:05]: You were in Edinburgh? In Edinburgh and And what was it, what caused you to be placed into the adult prison?
[A 83:16]: Breaking in the house.
[B 83:21]: That's perfectly fine. So now it's just gonna go into the impact of your life. This may be a bit more of a distressing part, but after that we'll just be flying through. We should probably be done in the next 15 minutes or so.
[A 83:35]: Yep.
[B 83:35]: So this is the impact on your life, what the care setting has done. So how did this experience affect you at the time? So try to think about obviously your thoughts and feelings in relation to your safety, your trust, confidence, sleep, behaviour, education, relationships, and also your ability to speak up.
[A 83:56]: Well, as I say, I spiralled. The only way out I could see was rebelling. I was free, you know what I mean? I was free from that system. And instead of building my life and doing the right channel, I chose the wrong one because of the anger and the hatred and the hurt and deceit that I had in me. I couldn't speak to anybody. I had nobody to speak to. I mean, I was pretty much discharged from social services overnight. Yeah, one second, one second.
[B 84:47]: So you've got a— well, I spiralled. The only way I, um, the only way I saw was rebellion. I was free this way. Instead of building my life and choosing the right channel, I chose the wrong path due to anger, hatred, and deceit. I was essentially discharged overnight.
[A 85:03]: Yep, just 3 years of my life, then all of a sudden that's it, you're free to go. Yeah, no explanation, no nothing.
[B 85:27]: And how would you say this has affected your sleep, your behaviour, and your future relationships and ability to speak up?
[A 85:36]: For the first probably 20 years after that, it's horrendous. I had them— I was sleeping with different women. I've got 3 or 4 children that I have nothing to do with.
[C 85:48]: You know what I mean? Yeah, absolutely. Yes. Have you received counselling, therapy, mental health?
[A 86:00]: My family disowned me.
[C 86:02]: Yeah.
[A 86:05]: And I was, I was just a rebel. I was on a destruction mode. Do you not believe it?
[C 86:15]: Yeah.
[B 86:40]: The first 20 years after this was horrendous. I was sleeping with numerous women. I have 3 children that I don't have anything to do with. My family disowned me. I was just a rebel. I was in destruction mode. You wouldn't have believed it.
[A 86:52]: Mm-hmm.
[B 86:53]: Yep, yep, no problem. So the next question is, how has it affected your mental health?
[A 86:59]: Back in the day, you didn't have mental health. There was no such thing as mental health. That's only— that's a modern day. So my mental health was me breaking in. My mental health was me sleeping with different women, cheating, lying, stealing. That was my mental health. Because if you ask anybody 40 years ago what mental health was, nobody could tell you. Okay, I now know what I've done to my mental health.
[C 87:27]: Yeah.
[B 87:32]: So my mental health was stealing, break and entering, sleeping with numerous women. What else did you give an example for?
[A 87:39]: Just doing what I wanted to do. I mean, I couldn't— I didn't care. I mean, nobody could do any more to me than what had been done the previous 3 years.
[C 87:58]: No. Could any sibling, former resident, relative, friend, partner, or professional provide a supporting statement for your application, or would you want them to? You wouldn't. Okay.
[B 88:13]: How has it affected your physical health? Um, physically So like any alcohol or substance use? What were—
[A 88:23]: oh no, that's one thing I've been very strong about. I mean, I'll social drink now and again. I don't— I used to smoke at the time, but when I turned my life around, I stopped smoking. And I refuse point blank to do any kind of drugs. I've seen so much destruction with them in the care system.
[B 88:41]: Yeah, I've got no substance use. I only drink socially now. Um, how would you describe your sleep?
[A 88:49]: Terrible. My doctor refuses to give me any more sleeping pills because of the addiction, and I'm now on— actually, just give me a second, I'll tell you what they're called— diazepam.
[B 89:01]: Yeah, one moment.
[A 89:03]: Just two seconds. No, I'm a tripplin'.
[B 89:18]: I'm a tripplin'.
[A 89:20]: I'm a tripplin' for my sleep. But to be honest with you, I actually buy sleep pills on the black market.
[B 89:26]: Yeah, no problem. Hold on. Would you say this is due to it being a necessity?
[A 89:39]: Yeah, because my doctor won't give them anymore. Because of the addiction. But I've got— I need to sleep, you know what I mean? And it's all— I'm a— triptylene don't work. They calm me down, but they don't— they don't make me sleep. The only thing that makes me sleep is Zopiclone.
[B 89:54]: Zopiclone?
[A 89:55]: Yeah.
[B 89:56]: Do you know how that's spelled, by any chance?
[A 89:58]: Z-O-P-I—
[B 90:00]: yeah—
[A 90:00]: clone, C-L-O-N-E.
[B 90:06]: That's the only thing that helps with your sleep?
[A 90:08]: It's the only thing that'll put me asleep, yeah. And I know I'm addicted to them, I know that, but what's the options?
[C 90:15]: Yeah. And how are you feeling after discussing this on the phone?
[B 90:26]: Just give me one second, just while I just try and associate the— not associate, sorry, just try and fix the punctuation and grab my real quick.
[C 90:37]: Yep.
[B 90:38]: So, but no substance use. I only drink socially now. My sleep is terrible. My doctor refuses to give me more sleeping pills as he's concerned about addiction. I'm on diazepam, Amitriptyline. I do buy sleeping pills on the black market. This is a necessity as my doctor won't provide me with the drugs. Zopiclone is the only thing that helps me with my sleep. I know that I'm addicted, but what are my My options, by any chance, could you please just confirm for me what the milligrammes are for those?
[A 91:04]: Um, I think it's 7.5. It's obviously clone, I think. I don't have them to hand with me. I'm actually in a hotel room in Ireland at the moment on work. Um, the amitriptyline, I, I have, they're 10 milligrammes, but I take 2, so it's 20 milligrammes.
[B 91:20]: And how many of the zopiclone do you take a day?
[A 91:23]: Uh, 1. One at night.
[B 91:31]: Yeah, um, and then the diazepam?
[A 91:34]: Yep, I take one of them. I think there's 5 milligrammes. I've not got that in my hand either, like I said, in my bag in my car.
[B 91:39]: It's okay, don't worry about it. One, one a day?
[C 91:42]: Yeah.
[B 91:42]: And is that at night or just during the day?
[A 91:44]: At night.
[B 91:47]: Fantastic. Um, how has it affected your relationship, parenting? Friendships, intimacy, trust, or isolation?
[A 91:54]: No, um, since my children came along, the children I've been a father to, I mean, they've changed my life. Um, you've no idea.
[B 92:10]: Sorry, say that one more time.
[A 92:11]: I mean, talk about being an overprotective father.
[B 92:13]: Yeah.
[A 92:14]: Oh, you have no idea.
[B 92:15]: I have lots of problems.
[A 92:16]: Idea. And my children, my world. I see them on a daily basis. Yeah, for them, they're all doing well in life. My daughter's a paramedic. I mean, got 2 grandchildren, 2 on the way next year, and all full-time jobs, all got their own houses, done so well. And I, I thank myself for that. Um, of course, my strict regime that I've developed because of my abuse. So if anything, it's done some good. It's made me treat my children the way that I should have been treated.
[C 92:55]: Yeah. Be honest with you. I'm still— I'm working on the system, and every now and then I have to ask Auntie what that means. All right, Craig, well, you take care of yourself, and thank you again. All right, speak to you soon.
[B 93:30]: Bye. But since I've become a father to my kids, they've changed my life. Talk about being a A protective father. You have no idea. They are my world, the four of them. They all work full-time. They have a house. I gave myself a strict routine to stick to and I was able to provide myself with this. I wanted to treat my children the way I should and wanted to have been treated. They are my world.
[A 93:51]: Yep, yep.
[B 93:53]: And the next question: how has it affected education, work, confidence, opportunities, finances, housings, or day-to-day stability?
[A 94:02]: My strong will has got me out of the shit in my teenage days. Um, I, I left when I turned 20, um, after I'd done my prison sentence. I left Edinburgh. Hold on, you left Edinburgh? I left Endra. I wanted to prove my family wrong because I was written off, you know. I mean, I was a nobody. I was going to die. I was going to die crook and all this, you know. I mean, and I just got to the stage when I was 20, I thought, fuck you. Excuse my language.
[B 94:44]: No, it's okay.
[A 94:45]: I'm not going to be that person that you see I am. And I see, I packed up and I left. I left them with nothing but the clothes on my back. I'm left with no qualifications whatsoever.
[B 95:31]: So she put, my strong will has got me out of this shit from my teenage days. When I turned 20 after my prison sentence, I left Edinburgh. I wanted to prove my family wrong. It was like a fuck you. I wasn't going to be the person everyone thought I was going to be. I left with nothing but the clothes on my back. I have no qualifications. And finally, are there triggers, places, smells, authority figures, institutions, or situations that you avoid?
[A 95:58]: Not really, because I've never— I mean, I've never been near a care situation. My children have always had great upbringing, great education, you know what I mean? I've been such a strict father, but for the right reasons.
[B 96:12]: Yeah.
[A 96:13]: And I've never been in that environment, and I've never had any social— I mean, I would not allow a social worker near my door.
[B 96:21]: Yeah.
[A 96:21]: You know, I mean, I have no trust, no faith in that profession. And I actually have a friend whose wife's a social worker, and I will not associate with her in any way, shape, or form. And that's wrong. That's wrong for me to do so. And But it's a—
[B 96:38]: Sorry. It's okay to apologise. So I just got, um, not really, so I've never— sorry, not really, as I have never been near a care situation with my kids. They've had a great upbringing and education. I was a strict parent but for all the right reasons. I do not trust social workers. I will not let them near my doorstep. I have a friend who is a social worker and I will not associate myself with them.
[A 97:26]: So my friend's wife she's a social worker. And I know it's wrong, but it's the whole stigma, the word social worker, you know what I mean?
[B 97:37]: Yeah.
[A 97:37]: And I've seen the destruction and chaos they've caused in many people's lives. I mean, I've looked at all these child abuse cases and Orkney and things that have happened, and the social workers have been to blame. That's by the by, but what they've did to me personally, you know what I mean, Yeah, they can fuck off as far as I'm concerned. The whole system is dead and buried and will never be resurrected in my life. Never.
[B 98:29]: Can you just clarify something for me? You just stated that— oh, hold on. You said something then about like, um, if it's up to you, like about resurrecting something. Um, in relation to social work and social workers, what was that again? Can you just repeat it?
[A 98:52]: The only thing that's resurrected now is to speak to you about it.
[B 98:54]: Oh, okay.
[A 98:56]: Sorry, it would, it would be buried, gone. But I mean, you can probably hear from my tone, I'm getting so angry. Yeah, just thinking about these people and what they've done, you know what I mean? So many children have been scarred by this. When I say I've lost a friend through this—
[B 99:18]: yeah, I do apologise. My condolences.
[A 99:21]: No, listen, that's years and years ago, but again, it's the life that could have been saved.
[B 99:25]: Yeah, of course. Hold on, I'm just finishing up the punctuation and grammar on this and I'll read it back to you just to make sure everything's right. Just because we've gone over like quite a bit of the time period, so like I probably will lose the transcript on this. So I just want to make sure everything is crystal clear. So I just put, not really, as I've never been in a care situation with my kids. They had a great upbringing and education. I was a strict parent, but for all the right reasons. I do not trust social workers. I will not let them near my doorstep. I had a friend whose wife is a social worker and I will not associate myself with them. I know it's wrong, but it's the whole stigma of the word social worker. I've seen firsthand the effects that they've had on people's lives in regards to what's happened to me and the social workers' involvement. They can all fuck off for as I'm concerned. The only time it is resurrected in my life is speaking to you today. I have buried this. I'm angry with what has happened. To not only me but every other child. I lost a friend because of this. It was a long time ago, but this is a life that could have been saved.
[A 101:02]: Yep.
[B 101:02]: And then finally, in relation to the impact of your life, what impact has this had on your life overall, and what do you think may have been different if it had not happened?
[A 101:12]: What could have been different? Well, hopefully nothing could have been different because I love the life I've got now. But I could have left. I could have been deprived of an education, and that's so important. But because of my strong will, I mean, I've got a cracking job. I'm in a senior management role now. I'm on 80 grand a year, you know what I mean?
[B 101:42]: That's fantastic.
[A 101:43]: I own my house, I've got cracking cars, and I don't want for nothing, and this is not about money, not about money at all.
[B 101:50]: No.
[A 101:51]: But that's what the care system has done for me. That's me that's done that for me, and only me. That was the path I took when I turned 20, when I left Edinburgh, and I've done it mainly to prove my family wrong.
[B 102:15]: It's actually astounding how much spite can be such a motivating factor.
[A 102:21]: Honestly, you've no idea. I just didn't want to become a statistic, to be honest with you.
[B 102:31]: Yeah. So I just put, well, hopefully nothing but Nothing could have been different as I love the life I have right now, but I was deprived of an education, which is incredibly important. However, because of my strict regime, I have done so well for myself. I have a cracking job, nice cars, and a wonderful family. This is all due to me, my actions, and my determination. I wanted to prove everyone wrong and prevent it being another statistic.
[A 103:26]: Yep, spot on.
[B 103:30]: I'm just going to answer some questions now, which is just in relation to, for me, um, Do you know if there's any letters, photographs, reports, inquiry evidence, apologies, decisions, or previous correspondence made to support any evidence and supporting information what you've given today?
[A 104:04]: No, nothing at all.
[B 104:06]: That's fine.
[A 104:07]: No, nothing.
[B 104:09]: Could any sibling, former resident, relative, friend, or professional provide a supporting statement?
[A 104:15]: Um, no, nobody, nobody was here. Yeah, nobody was here. And, and I say because it's a taboo subject, you're not exactly going to come out homeless, started donating to your mum, you've been abused, are you?
[B 104:24]: No, of course not. So now it's just in relation to previous claims, application, or payments. Have you previously made any civil claim, um, criminal injuries claim, a redress application, a complaint, police report, increase statement, or claim to any other scheme about this abuse?
[A 104:41]: What you said, you're the first person I've talked about it in 40-odd years, so you're very privileged, I'll tell you.
[B 104:47]: Oh yeah, very much. I do feel very much So you've actually done such a fantastic job, if I'm being honest with you, Richard. Like, this is something more obviously is a very distressing and traumatic thing to speak about, but you've been able to conduct yourself very eloquently and also express yourself and give such detailed description that, like, I know this might sound a bit crazy, but like, I'm actually looking forward to drafting this statement up because you've just provided so much information. It's just going to be easy. I'm going to be able to fly through this. So again, I am glad that you've been able to finally speak about this and be a little bit open. And obviously, as you stated, we're here to try and get you the recognition and also the acknowledgement and apology, what you do deserve. Obviously, I know you stated that you haven't got any interest in relation to the money, but from what I can tell you now, that looking from our system and looking at provisional value of obviously your records, the statement what you've given today, you're estimated at a level 5. So that's anywhere between £80,000 to £100,000. But that's obviously— I can't say for right now that that's a guaranteed figure. But that is something what we believe that this level is going to be at. But it will all be down to the Scottish Redress Panel. In relation to that anyway?
[A 106:14]: It doesn't excite me. No, of course not. Maybe 40 years ago it might have, you know what I mean? But now I don't give a shit, really. I think what— you've no idea how this has made me feel now, just be talking to you. I'm not going to go run and speak to my wife when I go back home, but I think through time I might. I might do that.
[B 106:36]: I think it's one of those, I think now, like, not only for this for you isn't mainly to get anything back is in form of a compensation. I feel as though this is perfect for you in regards to your closure. I feel like now that you've been able to take a detailed account of what happened and to— obviously it's a bit easier speaking to me today because you can't put a name to my face. No, sorry, you can't put a face to my name. So yeah, it's one of those where like you probably would feel a bit more comfortable to speaking about it and being able to talk. And obviously, as I said, I'm very grateful for you to be able to do that, not only just for obviously my job and being able to do this for you, but also I'm thankful that you've done it for not for yourself really, because I feel as though this would be the start of something for you where you'd be able to—
[A 107:25]: Well, a bit interesting. I mean, to be honest with you, I don't think anybody's ever going to be alive that's caused any of this, and I don't think any repercussions is ever going to happen to these guys. And I've accepted that, you know what I mean. But I think what makes me happy is that the government has realised there's been a problem.
[B 107:45]: Of course.
[A 107:45]: A bit late, but I mean, hopefully now the kids that are going on my journey, you know what I mean, that's what it is, it's been my journey, they'll get the care that they need and thrive, you know what I mean, that I never got. And that matters. Believe me, that matters.
[B 108:04]: Of course. And you've done an absolute fantastic job in raising your family as well, especially considering everything what you've been through. Obviously, something you should be very, very proud of what you've managed to do.
[C 108:14]: Yeah.
[A 108:14]: I suppose if anything, I can thank for what happened to me for that. Yeah. In a perverse kind of way.
[B 108:20]: Well, really, it's more of thanking yourself that you was able to have that mental fortitude to be able to tell yourself that you've got a plan I'm going to stick with it and I'm going to show everyone that obviously you deserve better. And you did get better, then that was all from your own doing. Like, you became— obviously, um, without, um, sounding a bit too much like— at the end of the day, um, you, you are older than me, but you became your own, your own man essentially at that time. No guidance, nothing at all. And a lot of people within this Scottish region has not been able to do that. And I can is that right?
[A 108:56]: I can imagine.
[B 108:58]: Yeah, it could have gone a lot worse. You've probably got one of the best outcomes I've ever seen so far coming from this. Yeah. Which in a little way, obviously, you probably may feel a little bit lucky from the outcome.
[A 109:11]: I do, I do, yeah, I do. And as I say, if I had done education at school and I'd done mainstream school, I don't know where I would be. I'd probably be still in Edinburgh. I don't know. I don't know. I don't even want to think what happened then, you know. I mean, it didn't happen, and what did happen I've had to deal with, and again, I've done a bloody good job of it. I know I have.
[B 109:33]: You've done a fantastic job, I must admit, honestly. Thank you. So we're literally just near the last few questions now, yeah, and we should be able to fly through. But just in relation to that past question, what I asked, did you receive any payment, apology, settlement, or decision, or any signed waivers waiver or discharge, and do you have any copies?
[A 109:52]: Nope, nothing at all. Nothing.
[B 109:54]: Nope. So now it's just for the reason for applying. Why are you applying to the Scottish Readjust Scheme, and what would you like to come from telling your storey today?
[A 110:04]: Education. But I think, I think that's out there already. I think that's why they've created this scheme. I think whoever reads this, I don't think they'll be shocked by it because they'll have read a lot worse. But now is the time to do it. You just— I just say nobody can be punished for this, but it's just the time, you know what I mean? If you had spoke to me 2 years ago, I would have told you piss off, absolutely no chance, you know what I mean? But the time in my life now, I'm nearly 60, you know what I mean? And I feel now I should, and it's just time. Yeah, the time is right. It really is right to do that. Yeah, and it should be. I mean, I should be shouting it from the roof. Yeah. In a strange kind of way, you know what I mean? But—
[B 111:32]: The next question would be, what would an acknowledgement mean to you, Richard?
[A 111:37]: I think now it'd be pretty much meaningless, to be honest with you. It's like the horse is bolted, you know what I mean, after the steel door's been left open. It's happened because none of the people— again, none of the people involved will ever have a repercussion of what they've done. So they can stand on the highest hill in the world and shout, "I'm sorry, Richard." I just laugh at them, you know what I mean? Because it's somebody apologising that hasn't been through that, that hasn't, I'm presuming, you know what I mean, they're just reading my storey. And that's what it is, it's my life they're reading. So I think it'd be kind of, I don't think they should apologise on behalf of somebody else. Else, but somebody has to take ownership from it. I understand that.
[B 112:59]: But it is meaningless now. It is meaningless now, to be honest with you. It's happened now, and none of the people who were responsible will ever be accountable. You can stand on the highest hill and shout, sorry Richard, I would just laugh at that. I would understand that. I understand that someone has to take ownership, but those responsible will never face the consequences.
[A 113:15]: Yep, yeah, it's too late. It's far too late to be doing this, something that happened all these years ago.
[B 113:30]: And finally, is there anything else you want Rejoice Scotland to understand about what happened or the harm that you have lived with?
[A 113:38]: Again, I revert back to the previous question. What are they going to do with it? Ken, are they going to say, oh, we're so sorry? Hear it again, it's just bollocks as far as I'm concerned, you know. I mean, somebody who's in their 30s and their 40s trying to deal with something that happened 30 years ago, it's— they're doing it as a job. Yeah, Ken, they, they don't care. They'll go to bed tonight and they'll sleep no problem. What happened to me, they, you know, I mean, it's just a job to them, that's all it is. They've not experienced what I've went through, and for them to try and— and then for them to try and do something about that now, well As I say, it's too late. Far too late. And again, I think that's just a bit of resentment on my behalf there. Yeah.
[B 114:48]: So again, I refer back to the previous question. What can you do about it? You can say sorry, but it means nothing. A load of bollocks for them to now only start trying to do something about it. It's too late. Again, this may just be, just be my resentment on behalf of the care system.
[A 115:11]: Those that are meant to care have failed.
[B 115:21]: I just added that. So finally, Richard, it's just a closing— well, a closing and welfare cheque. Is there anything important that we have not covered our wording that you wanted to handle correctly?
[A 115:33]: No, no, you've been absolutely fantastic. You've delivered this like absolutely fantastic.
[B 115:49]: How are you feeling after discussing this, and do you feel safe to end the call?
[A 115:53]: Yeah, yeah, no, no, I'm not— I feel good actually. I feel good. I feel, and yeah, it's your job, I feel you've listened and you've extracted the right information. You know what I mean? You're not a robot. You're, yeah, yeah, I feel you've got compassion behind you. Yeah, it's made this whole process far easier.
[B 116:13]: Yeah, we're here to try and get the best possible outcome for you.
[A 116:16]: Yeah, yeah.
[B 116:17]: Obviously most of the time, um, you're not alone being the one who, but with saying like the money means nothing like a lot of people feel the same. And it is, yeah, it is more obviously the acknowledgement and the more of the panel admitting fault and taking accountability more than anything.
[A 116:37]: I think they've done that already by creating this system. They know there's been problems, you know what I mean?
[C 116:44]: Yeah.
[A 116:44]: But to the extent I don't think they do, and I don't think they ever will know. I don't think you'll speak to half the people involved to be honest with you. A lot of them have been dead by now, so you have no idea the true extent. This is just a statistics exercise for them, that's all this is.
[B 116:59]: Yeah, and we're gonna— when it comes in next year, there's also going to be the Church of England scheme, so really, yeah, so it's going to be even much. And with the Scotland one, obviously the storeys that have been detailed to us so far, obviously quite traumatic, I imagine, just not only for the people to have experienced it, but just even ourselves, just to hear anything. It is a shocking thing.
[A 117:25]: Yeah.
[B 117:25]: With the individually assessed Scottish redress applications, you get that, you get £100,000 because obviously, because they understand the severity of what's going on.
[A 117:34]: Yeah.
[B 117:35]: With the Church of England scheme, it's £600,000. So it shows you. Yeah, exactly. It shows you how severe basically that's going to be. So obviously that's something more. At the end of the day, the role, what we're doing here, it's the job satisfaction obviously outweighs the storeys that we hear because what we know is that we're obviously doing a job to try and make, trying to give closure to a part of your life, which obviously is very troubling. And obviously if we're able to get you any compensation in relation to that, Brilliant. But obviously, yeah, it's just a bonus on top of it. Yeah, more than anything, what we found is that the people who we're speaking to, they'd rather obviously know for sure that they're going to get this form of acknowledgement and to know that someone's being held accountable for it.
[A 118:27]: Yeah, yeah.
[B 118:28]: And so is there someone you can contact for support, or would you like any support service details?
[A 118:32]: No, I've got— I'm gonna meet a couple of colleagues now down at the bar. I'm gonna have a gin and tonic. I'm gonna go Chinese tonight. I'm over in Ireland on business, so yeah, I'm absolutely fine. But certainly I'll probably not sleep much tonight either, but again, that's just standard for me. And but all told, no, I'm not gonna jump off the windowsill. And for my kids later on— and actually one of my kids is here, he's one of my colleagues— so no, it's just I'm fine, absolutely fine.
[B 118:56]: No problem. What are you gonna have for the Chinese?
[A 118:59]: I don't know yet, I've never been to a Chinese in Ireland, so see what I and see what the crack is like.
[B 119:05]: Yeah, yeah, there you go. Well, I hope they have a lovely evening. But this is just the final question now, Richard. Has the next steps been explained to you?
[A 119:14]: Not really, no, to be honest with you, no.
[B 119:16]: Okay, I will, um, what I'm going to do is I'm now going to explain the next step to you. So I'm just going to answer that as yes. Um, so what will happen now is that I'm going to go away and I'm going to obviously draught your witness statement. I'm going to make it detailed, going to detail it within your first-person narrative.
[A 119:38]: Yep.
[B 119:38]: Because obviously this is your witness statement. I am then going to go through and I'm going to corroborate what you've said within this witness statement today, and I'm going to match it with the GP records, what we've collected. Yep. I'm going to match it with your childcare records, what we've collected, that being from Edinburgh City Council. Council, and also from the institution care setting called CMAB Care and Education. And following that, I will then make a bundle which will provide an exhibit sheet. It will provide an exhibit bundle of all relevant records which obviously corroborate what you've said today. And once that has been drafted and been completed, it is going to be sent to you directly at the email address what we have on file, which is richard@ adampervs.com.
[A 120:21]: That's correct.
[B 120:22]: Yeah, and so that'll be sent to over to you to have a look at, um, and for you to sign. And you sign and obviously just state that the information in the witness statement detailed is, um, correct, um, and the best of your ability. And once you've sent that back to us, we'll be then in a position where we'll have a WhatsApp meeting with you. The meeting won't be with me, unfortunately. Currently, right? It will be with our claims operations manager, which is Jay Taylor, and also it will be with the head solicitor here at MMA Legal. And it is not a long phone call whatsoever. All you'll need is a form of ID, be it passport or driving licence. Just put the camera in front of your face like you're taking a selfie, show obviously the ID, and then on the call, the head solicitor will state if this is acceptable and if he's happy with that. Once you've then verified, we will then submit your application to the Scottish Redress Panel. At the moment, we are unsure of the time period, what it's going to take for them to respond. We are currently under the impression that is anywhere between 8 to 12 weeks. So hopefully, if that's quick—
[A 121:35]: I wasn't expecting that answer.
[B 121:37]: I know. Yeah. Hopefully are going to come through quickly. And I do have a lot of, um, witness statements this week, just so you are aware. And I've also got, um, witness statements in the back what I'm still drafting as well.
[A 121:50]: Sure.
[B 121:50]: But from what you've given me today, like, and everything what you've done on this call, like I said, you've been absolutely fantastic, Richard. Like, you've, you've not, um, got disgruntled or anything like that when I've needed to, like, interrupt you, which obviously is a bit of a awkward situation for us both. It's not something I would want to put myself in position of interrupting you, but it's essentially just for the fluidity of the witness statement for when I go to type it up. Yeah, so hopefully I'll be able to get this done within maybe like an hour, an hour and a half, right? Okay, and then we'll go from there. I'm hoping that I might be able to get this done for you at the end of this week on Friday. If not, um, I'll definitely have it sent over to you by the end of next Friday.
[A 122:29]: Okay, that's absolutely Absolutely fine, mate. Yeah, no problem at all.
[B 122:32]: No problem. Well, thank you very much again for obviously sharing your storey with me today.
[A 122:35]: No, listen, not a problem. Incredible. Good to speak to you, and I'll catch up with you soon.
[C 122:39]: Okay.
[B 122:39]: Yeah, of course. Have a lovely evening. Bye.
[A 122:41]: Yeah, you too.
[B 122:41]: Bye-bye., `formatted_transcript` = [A 00:00]: Hi there.
[B 00:01]: Hi Richard, it's James here from ML Legal. How are you? How are you doing?
[A 00:05]: I'm okay, yeah, okay.
[B 00:07]: I do have to pass data protection purposes again just before we continue with the statement. Could you please just confirm for me your date of birth, please, Richard?
[A 00:15]: 18th of March, 1960.
[B 00:17]: Fantastic. And then just your postal address, please.
[A 00:20]: Yep, Tango X44 Kingfisher Grove, Gallowshields, Tango Delta 1-2-2-Pet Hotel.
[B 00:24]: Fantastic. And just let you know again, calls are recorded for training and monitoring purposes.
[A 00:29]: Yep.
[B 00:30]: And so now we are going to go into your second care setting. Again, this is all the exact same 12 questions. And so if you could kindly confirm for me the second care setting's institution name, location, the approximate dates, and your age, and who placed you there.
[A 00:46]: That was the Edinburgh Assessment Centre, and location was Howdenhall Drive, and that's at Liberton in Edinburgh. And I was about 14 when maybe 14 and a half, 15, and I was placed there by the Children's Panel in Edinburgh. That I remember very clearly.
[B 01:42]: Also, um, can you remember how long he was there for?
[A 01:46]: 3 weeks.
[B 02:02]: What type of care setting was this?
[A 02:04]: It was a closed environment. It was a secure unit.
[B 02:25]: So the next question is going to be in relation to what your ordinary, ordinary daily life was like there. First, what we're going to do is we're going to go through what the accommodation was like. So could you kindly just confirm for me what the accommodation setting was like?
[A 02:39]: It was like a cell. It's our locked room. There's two of these in the room, but I can remember.
[B 02:56]: Was there a window?
[A 02:58]: No, no.
[B 03:01]: And did you have access to a toilet?
[A 03:04]: I think I must have. I think I must have, because certainly over there, neither. Same instances as in the past.
[B 03:22]: What was the cleanliness like of these cells?
[A 03:26]: Um, just standard, just a room. Um, I can't remember it being overly dirty.
[B 03:44]: Was you provided clothing when you was at the assessment centre?
[A 03:48]: Not initially, no. Um, we got a grant from the social services, but that was probably a couple of weeks in.
[B 04:05]: He was given a grant by the social services. Was this direct?
[A 04:09]: I was given clothes.
[B 04:10]: Oh, sorry.
[A 04:11]: Yeah, yeah, I imagine it's a care grant or whatever it is.
[C 04:19]: Yeah.
[B 04:19]: And how long into being there was this provided to you?
[A 04:23]: A good couple of weeks anyway.
[B 04:34]: So did you only have like one set of clothes?
[A 04:36]: One set? Well, I think in the end they would give me somebody else's clothes out of the top of that bank of clothing, but I always remember I looked right out of place because it was just— it wasn't me. I was taken from the hearing straight there, so there's no pass and go.
[B 05:28]: What was the routine? What was the daily routine like there?
[A 05:32]: You were, you were up here in the morning and the doors, you had to stand behind your door, wait until it was opened. Yeah, you have to march, but literally march to the breakfast.
[B 05:52]: And was this in like a hall?
[A 05:54]: Yeah, yeah, yeah.
[B 06:02]: And what would follow breakfast?
[A 06:04]: You would get breakfast and you would go up, and I remember you go back up to— back up to your room. Yeah, um, and then you would try— I think I probably had a bath or a shower or something. I really can't remember. I certainly was not as bad as previous.
[B 06:22]: Um, so when you were saying when you was able to have the bath and shower, um, was it something where you was able to have your own privacy?
[A 06:31]: Oh no, no, no, no, no, no, no.
[B 06:33]: All right, so would you just be able to briefly describe what it was like when you was taking a shower?
[A 06:37]: Well, it's just— I mean, showers were all open. And you were standing next to somebody. There was no privacy, no privacy whatsoever.
[B 06:55]: I'm sorry to seem like this is prying or anything like that, but was it ever a member of staff present when you were showering and stuff?
[A 07:03]: Yeah, yeah, because you were watched 24/7. There, it was constant. You couldn't be left alone unless, unless you're in your room locked in.
[B 07:21]: What was contact like with your family? Would you ever refuse or deny contact?
[A 07:29]: I've never seen them for 3 weeks. Was not allowed to see them.
[B 07:33]: He wasn't allowed to see him?
[A 07:34]: Nope. No family contact for 3 weeks.
[B 07:36]: Did you have a request to try and contact your family?
[A 07:39]: Um, yeah, yeah, I wanted my mum. Yeah, yeah. And there was once that they did come up, but, um, only because they wanted— the assessment said, what, just me to see a psychologist? And he had turned up.
[B 07:52]: Okay, one moment for a second.
[A 07:54]: Sure.
[B 08:12]: Can you remember the child psychologist's name? No, that's fine, don't worry.
[A 08:20]: Yeah, I was not in a good way. Um, to say the least.
[B 08:31]: Can you remember what the outcome was from you being seen by the child psychologist?
[A 08:36]: No, it was never discussed with me. No, I was never privy to that information.
[B 08:44]: So I just put the outcome of which was never discussed with me.
[A 08:46]: Yeah, none of this was discussed with me in any way, shape, or form. And I was put in there so I couldn't abscond.
[B 09:15]: So now I'm just gonna go into the next question. How did the other children genuinely treat you?
[A 09:22]: Because I was in Edinburgh, it genuinely wasn't as bad, but there was still a tier system, as in hierarchy. Obviously I was still quite young, and there was children there up to 16.
[B 09:57]: The children there that were 16?
[A 09:59]: Yeah, there's older children. Yeah, yeah, I should put the other children.
[B 10:08]: Okay, there were a tier system hierarchy. I was still quite young. There were children there that were 16.
[A 10:15]: Yeah, they were, they were the, like, say, the kingpins, you know what I mean?
[B 10:23]: So to speak.
[A 10:24]: Yeah.
[B 10:27]: How did they, how did the staff genuinely treat you?
[A 10:34]: Like, uh, you're only the one he cared for, put it that way. You were there, they were there to do a job. You know what I mean? They were turning up to do the job, but there was no one-to-one. You were just there. I mean, it was just a routine.
[B 11:08]: So the staff didn't care for you, they were only there to do a job. There was no one-to-one, you were just there. There was no routine. And was there any form of rules, punishments, isolation, or unsafe arrangements that was enforced by the staff?
[A 11:21]: Yeah, they had a single cell that would put you in and strip you.
[B 11:26]: Oh, sorry, a single cell which they'd strip you?
[A 11:28]: They'd strip you, and it had peepholes, and all the kids— they'd make the kids bang on the door when they're— because you wouldn't be— you'd be allowed out for breakfast.
[B 11:35]: Hold on one second. Sorry about this, Richard.
[A 11:38]: Okay.
[B 12:05]: I just saw about this, correct? They had a single cell which they would strip you in. There was peepholes, there was peepholes in the cell in which the other children would look through to mock you and bang on the door, correct?
[A 12:17]: Yeah. And you would, you would have been there for the duration of your punishment.
[B 12:27]: You've been there for the duration of the punishment?
[A 12:29]: Yes, it was 3 days. You've been there for 3 days, 3 days, 3 days, maybe 4 days, and you would be stripped naked and you would obviously bring your food in, but there's no, there's no, um, nothing at all to do. No books, no nothing.
[B 13:18]: So as you put, the punishment would last up to 3 or 4 days. You would be naked, not provided any books or stimulant. They would only provide you with food.
[A 13:25]: Yep, correct. They did have a potty in the corner, you pissing the pot legs.
[B 13:42]: If you ever used the, uh, the pot, was it ever changed if you, if you requested for it to be changed?
[A 13:49]: No, no, you once Once a day you would be let out to empty your piss pot, um, and that's it, you're back in again. You didn't even have— I know even in prison, like, you get exercise. There's never any, nothing like that. Yeah.
[B 14:16]: So again, um, it is going to be, um Identifying what you'd now consider abuse that you suffered whilst she was at the assessment centre. And so in relation to neglect, that would be any inadequate or withholding of food, clothing, warmth, hygiene, supervision, safety, medical care, education, or emotional support, unsafe confinement, failure to protect from bullying, violence, sexual harm, or other children or unsafe adults. Looking back, would you say that you was a victim of neglect whilst she was at the assessment centre?
[A 14:48]: Yeah, 100%. Predominantly psychological.
[B 15:10]: Looking back at your time when you was at the assessment centre, is there anything what you'd now consider as physical abuse?
[A 15:19]: You were given a punch here and there, yeah. If you step— if you stepped out of line, if you want to go to put in a cell, you were given a punch or a slap.
[B 15:38]: Can you recall where they'd hit you? Was it in the face?
[A 15:43]: Genitals. Give you a kick or a punch in the genitals. Never anywhere that could be seen. Never.
[B 15:58]: Looking back at your time, would you say that there's anything what you would now consider as emotional abuse?
[A 16:04]: Oh yeah, yeah.
[B 16:07]: And then again, for looking back at your time at the assessment centre, is there anything what you'd now consider as sexual abuse?
[A 16:14]: No, no, no, no problem.
[B 16:17]: So I'm going to ask the following questions again in relation to all three levels of abuse that you suffered while you was at the assessment centre. So in relation to the neglect, Richard, could you please confirm who was involved or responsible?
[A 16:33]: The system. The system is the system, yeah, clear and simple. There is only one answer, yeah, yeah, it's the system. Edinburgh Council. Or in our children's panel allowed this to happen by putting the children in here.
[B 17:01]: Can you think of any specific— sorry, can you remember any names or any specific roles, descriptions of the staff?
[A 17:12]: One springs to mind, and his name is Ronnie Motherwell.
[B 17:17]: Ronnie Motherwell? Yes. And would you say, um, Ronnie Motherwell was responsible for any of the abuse that you suffered when you was there? Could you specifically highlight which levels of abuse? Which type of abuse?
[A 17:35]: He would punch you. He would kick you if you were gonna get— yeah, I mean, it's— yeah, just an odd dig. It was not to the extent as Lendrick Muir, but there was— you're always alert, you know. I mean, you knew what was coming if you stood out of line.
[B 17:51]: Yeah. And again, in relation to who was responsible, um, for the physical abuse, um, who would you say was involved or responsible for that? Staff. Yeah. Do you remember any specific names?
[A 18:25]: Well, Ronnie Motherwell was one. Um, not really. He always starts— he always sprung to mind. Um, he was a Scouse, like, yeah, in the highest order.
[B 18:53]: And again, in relation to the emotional abuse, um, are you able to confirm who was involved or responsible?
[A 19:00]: Well, everybody dealt with my care package, to be fair.
[B 19:04]: Everyone dealt with your care package?
[A 19:06]: Everybody dealt with my care package, yeah, because I mean, I go to an assessment centre— sorry, I go to a children's panel, and there was no dialogue with myself. I went there because I kept absconding from Landryk Muir, and the next thing I know, I walked— I was shackled and put into a social worker's car. Taken from my parents, no explanation, no nothing.
[B 19:34]: You were shackled, did you say?
[A 19:36]: Handcuffs, eye cuffs, yeah, yeah, cuffs, so I couldn't abscond, I couldn't run away, because if I got to that door, I would have, trust me.
[B 19:46]: Yeah, so you was putting cuffs on, then putting cuffs and taken to the car, then straight to the assessment centre, straight there.
[A 19:54]: Yeah, there's no passing go, there's no goodbye to parents, nothing. I always remember the children's panel had a button under the table, and I knew— obviously I knew exactly what was going to happen. The button was pressed, you could hear it. Yeah, indicate them to lock the doors down the stairs.
[B 20:30]: And was this the door downstairs? You mean in the entrance of the building?
[A 20:34]: Correct. Yes, yeah, they sealed it so I couldn't get out.
[C 20:50]: Hi, this is Craig. Hi Craig, it's Leah calling from Eleanor Legal. Is now still a good time to conduct your witness statement?
[B 21:01]: So now we're just going to go through each level of the abuse, if you're able to provide one clear example of what happened, where and when did it occur, what was happening before the abuse took place, during, and afterwards. So we'll start first with the neglect. Could you please provide me with one clear example of what happened, Richard?
[A 21:23]: Yeah, well, neglect to me was being put in a room for 3 days, potentially, or longer or shorter, and on average 3 days with no clothing, no stimulation, no light.
[C 21:43]: Kind of your final chance to say what you need to say.
[A 21:48]: And what abuse did you want?
[C 21:50]: I mean, you got a drink or something nearby?
[A 21:56]: Okay, people can understand. You mean you're ripped from your family, put into this surrounding without any chat, dialogue, anything?
[C 22:07]: Some questions could be quite upsetting because to give concerning home and care in the same past. Just take your right-hand side now. And before we do start, have you previously made any civil claim, criminal injuries claim, retrafications complaint, police report, inquiry statement, or claim to another team about any assistance you received? And have you ever received any payment, apology, settlement, or decision Do you recall what happened after this?
[A 22:46]: What respect?
[B 22:47]: So once you was obviously let out of the room, all right, just go back into mainstream then.
[A 22:54]: Yeah, you get your collection of clothes, you get your clothes back, and you just go back into your room. But I was put in there for 3 days because I refused to eat for 4 days.
[B 23:14]: You refused to eat for 4 days?
[C 23:18]: Yep.
[B 23:27]: So now this will be in relation to the emotional abuse. Are you able to provide a clear example of what happened, where and when did it occur, what happened before, during, and afterwards?
[A 23:40]: I mean, I'm sounding like a stuck record here, but the motion— the emotional abuse started when I was in that children's panel, you know what I mean? There was never any questions as to why I absconded from Lendrickmuir. And obviously I could have told somebody, and what I was just labelled as this delinquent, and then the best thing was just to lock me up, and that emotionally screwed me up big time.
[B 24:40]: It's just to go back a little bit, and if ever you do feel like obviously that you're repeating yourself I do apologise, obviously, for the repetitive questions. If the question— if the answer is the same, don't worry about giving a repetitive answer. It's still okay to do so. Okay, no problem. And finally, the final example, if you'd be able to give one clear example of what happened in relation to the physical abuse, where and when did it occur, and what happened?
[A 25:11]: It wasn't as bad as previous establishments. But I mean, we were teenagers, and if you anything out of line, then you would get a dig, you got punched. So it would happen, might happen on a daily basis, it might happen every 3 days, just when I got a bit cocky or rebelled, you know what I mean, you're put back into line.
[B 25:44]: So you said you'd receive a dig?
[A 25:47]: A dig or a punch? Yeah, a dig, as in a dig in the ribs, or yeah, punching genitals or kicking genitals.
[B 26:11]: And again, can you recall anything what was happening, what would happen after this, after being in receipt of a punch?
[A 26:19]: You would just go on about your daily routine, whatever that may be, the norm. It was just accepted.
[B 26:35]: When you say it was accepted, was this by members of staff?
[A 26:39]: Not by me. It was— I just accepted it because I was— it was, it was the right thing to do in my head. I mean, I had been out of hand or I'd done whatever I'd done, and I mean, and that was your— I mean, obviously there's consequences in life, and that to me is a consequence. At the time, when you're a teenager, you just don't know any better. Okay.
[B 27:25]: So now the relating 5 questions are going to be very repetitive, but it's just going to be in relation to the neglect, emotional, physical abuse. How often did the neglect happen? Over what period? And did it ever change or become worse?
[A 27:38]: Well, you were neglected from the minute you were in there. Really, I mean, from day 1 to day 21, you were neglected. Looking back, you know, I mean, I mean, you wouldn't treat an animal the way that we were treated as children. This is a big thing. We were children, okay? And it's horrendous.
[C 28:16]: Say she had been there since the 2nd of August 1968 and that Crosslet is the only home that she has known. You remained at Crosslet during your early childhood, but Crosslet was under quarryers but it was not classed as a quarryer's home. So it's— does that make sense?
[B 28:33]: And again, the same question but this time in relation to the emotional abuse, Richard. How often did this happen, over what period, and did it ever change or become worse? Worse.
[A 28:42]: My emotions were— I mean, I couldn't focus, I couldn't think, and I was just robotic. I mean, I was in the system, so your emotions didn't come into anything back then.
[C 29:07]: Was 1973. You've been there from the age of 5, and it looks like you were there for about a year.
[B 29:14]: I couldn't think. I was robotic. I was just in the system. My emotions never came into question back then.
[A 29:20]: No, no, obviously I'm fucked up. That's, again, that's the way I felt at the time.
[C 29:25]: That's just—
[A 29:27]: my head was just done.
[C 29:33]: '88 until '81. I've got a 6-month family placement.
[B 29:43]: And again, it might seem a bit repeated, but in relation to the physical abuse, how often did this happen? Over what period? And did it ever change or become worse?
[A 29:53]: It didn't come any worse because there was cameras and they couldn't really make it any worse as such. It happened periodically. It could happen once a day, it could happen once every 3 days.
[B 30:15]: So it could be once a day or once every—
[A 30:18]: yeah, it was really— I mean, that was their form of punishment when we were out of line.
[C 30:27]: And do you understand the purpose of the statement? And do you agree that it can be used for your Scottish redress application alongside any supporting evidence? Amazing. So I'm gonna ask some questions about your personal background and your entry into care, but I know that that would be a bit difficult for you.
[B 30:47]: We're now on to the next question. Again, it'll be asked again, um, 3 times, just in relation to the abuse of which you've suffered. So I do apologise if it becomes a bit tedious or repetitive. So in relation to the neglect, what immediate effects did you experience?
[A 31:05]: Immediate? Worthless. Yeah, all my self-respect.
[B 31:16]: As in you like lost all your self-respect?
[A 31:18]: Yeah, a lot. I mean, whatever respect I did have for myself, it was gone. I absolutely despised my family because of this.
[C 31:26]: Do you know anything about why you were put into care?
[A 31:36]: Yeah, just life. And just, I, I just hated life.
[B 31:44]: That's perfectly fine, Richard. And we're now going to go into relation to the emotional, emotional abuse. What immediate effects did you experience? Was there any fear, shame? Sleep problems, bedwetting, running away, behaviour, or school changes?
[A 31:58]: I couldn't run away because we were obviously locked in. Um, what else? Emotional.
[B 32:09]: Um, just take your time. It's best to try and maybe think of it as like, how do you remember how it made you feel?
[A 32:19]: Oh gosh. Worthless, just like I was a nobody. I just felt, and I was existing but not living, you know what I mean?
[B 32:32]: Yeah.
[A 32:34]: I just felt that there was— I mean, I had a name, but that was all I had. I was a nobody, and I was treated like a nobody. I was treated like a problem child.
[B 33:00]: Yeah, so I just couldn't run away as I was locked in. I felt worthless, like I was a nobody. I was not living, I was just existing. I felt like all I had was my name. I was treated as a problem child.
[A 33:11]: Yep.
[B 33:12]: No problem. And then again, and this is just in relation to the physical abuse which you suffered, what immediate effects did you experience from the physical abuse?
[A 33:23]: To be honest with you, James, I've become numb. I've come numb to it, and it just— it became part of life. I was— I just accepted it. Yeah, you couldn't do anything else but— you're locked in, you couldn't do nothing, you couldn't run to speak to your mum. I mean, you had nobody to turn to.
[C 34:01]: When you were there, was that in a house or was it in like a—
[B 34:04]: The final— oh, sorry. So there's only 3 more questions in relation to this care setting. Did anyone witness, know about it, or experience something similar?
[A 34:14]: I mean, everybody knew what was going on there. Everybody knew it, like.
[B 34:21]: Can you remember any names?
[A 34:22]: No, I was only there for a short period of time, only 3 weeks, as I say. I can't remember.
[B 34:27]: That's perfectly fine.
[A 34:32]: I mean, as I see it, it was just— it was life, it was normal.
[C 34:38]: Um, can you remember anything about your daily life there? So what was the actual college itself like?
[A 34:43]: And I think it was normal for the staff just to, to do it, and it was just accepted.
[C 34:58]: Okay, what about any of the food? Can you remember what any of the food was like? Okay. And did you do schoolwork?
[B 35:12]: So, but everyone knew, everybody knew what was going on there. I can't remember the names as I was only there for 3 weeks. It was life to me at this point. I was led to, I was led to believe that this was that it was normal behaviour, that it was also normal for the staff to do it, like it was accepted.
[A 35:27]: Yeah, it's just been— if you've done something wrong, you get punished. And yeah, a kick or a punch was a punishment, and that's just become the norm. Yeah.
[C 35:35]: What about hygiene-wise? Did you get any toiletries, you know, shower gel, shampoo, toothpaste?
[A 35:41]: Was that provided?
[B 35:49]: Did you ever tell anyone or try to get help?
[A 35:52]: No, I had nobody I could tell because everybody that I knew was in the system.
[C 35:58]: And what about clothes? Were you given any fresh clothing?
[A 36:03]: I mean, who would believe us as children? We were never believed, never.
[B 36:22]: And then Robert, finally, what was different at this placement compared with the others?
[A 36:29]: You couldn't go. I couldn't escape. I had to accept what was coming or what I was getting.
[C 36:48]: Yeah, absolutely.
[B 36:53]: So now that concludes, um, your second care setting, um, being at the assessment centre. Um, I know, again, apologise for the, uh, tediousness of the questions, but We'll be going through the final set of 12 questions again, this time in relation to your final care setting. So Richard, could you kindly just confirm the institutional name, the location, approximate date and age, and who placed you there?
[A 37:22]: It was St Catherine's. It was adjacent to the assessment centre in Edinburgh, Howden Hall. Liberton. I was placed in there by the Children's Panel after my 3-week initial assessment period was over. I was roughly 14, 15, probably near the 15 mark.
[C 37:48]: Okay, are you okay? Yeah, take your time.
[B 38:03]: Yeah, so St. Catharine's units adjacent to the assessment centre, Howden Hall, Liverpool. I was placed in there by the Children's Panel once my 3-week assessment was over. How old did you say you were at the time?
[A 38:14]: 15. 14 and a half, 15.
[B 38:23]: And the next question, um, what type of setting was it and how long were you there?
[A 38:27]: It was an open setting, an open children's home. Uh, I was there just under a year, I believe. So just over a year, just under a year, and I'm sure it's just under a year.
[B 38:50]: No problem, no problem. So now, um, again, we're just going to go through a brief description of what your ordinary day life was like at St. Catherine's unit. So as the same with the previous, we'll start off with the accommodation. Could you kindly just confirm what the accommodation was like?
[A 39:08]: It was a bedroom, um, well, dorm with 5 boys in it.
[B 39:15]: Yeah, had 5 bays.
[A 39:17]: Yeah.
[B 39:18]: And was there any windows?
[A 39:20]: Yes, there was a window. Yeah, yeah.
[B 39:25]: So there's windows to allow natural light. Was there ever a toilet in this, um, in your dorm?
[A 39:32]: No, no, not at all.
[B 39:46]: What was the overall hygiene like of the dorms?
[A 39:50]: It was better, definitely better. There was more women involved in the care there.
[B 40:05]: Yeah, and can you remember what your daily routine was like?
[A 40:10]: Um, it was pretty systematic. Again, you would get up, um, you would go down, down for breakfast. Yeah, um, no, I think you just go after breakfast, you would go then most of the time I was a day pupil at my high school, so I would be travelling in the bus to the high school.
[C 40:43]: Hold on one moment.
[B 40:52]: You take a day bus to the, to the high school?
[A 40:55]: Yeah, yeah, not, not, not initially, but once, once you were there for a while, I was getting the day bus. But initially It would be that they had some, like, say, a classroom environment, but again, there was never any lessons being taught. I mean, we're all different ages, and you know what I mean, so they couldn't categorise us like that. It was just impossible to do so.
[C 41:27]: Are you okay? Yeah.
[B 41:36]: So I've got so far, um, the bedroom slash door had 5 bars. There was, uh, there were windows to allow natural light. There was no open toilet in the dorms. The overall hygiene was better. There were more women involved in the care there. My routine was systematic again: get up, down for breakfast. Most of the time I was a day pupil at my high school. I would take a day bus to the high school. Not initially, it would be a classroom environment in the unit. There was no education though. With the mixed ages and abilities, this was impossible to categorise.
[C 42:08]: Yep.
[B 42:08]: Can you remember what the overall food was like? Did you have 3 meals a day? Was there any choice?
[A 42:14]: No choice, no. It was take it or leave it. Yeah. And then there's breakfast, pretty standard breakfast, which was usually porridge, I think it was at the time. Um, yeah, um, it's just standard. There was no choice. You just— it was there. If you ate it, you ate it. If you didn't eat it, then you went hungry.
[B 42:43]: Was you ever provided clothing when you was there?
[A 42:46]: With other— what, sorry?
[B 42:47]: Was you ever provided clothing?
[A 42:49]: Yes, because I had to attend school, so yes, I was.
[B 43:01]: And with the clothing, what was provided, would you say it was adequate and clean?
[A 43:06]: Um, it's adequate, I suppose. Yeah, I mean, it couldn't really be to the extent of his previous establishments because you're in the public domain. Yeah.
[B 43:32]: And do you remember what your access to contacting your family was like? Would you ever refuse to access?
[A 43:44]: As time went on there, I actually had weekend access home.
[B 43:53]: Was this ever threatened to be taken away from you?
[A 43:55]: Oh yeah, constantly. If you misbehave, it'll be taken away from you. Oh yeah. Okay, buddy.
[C 44:08]: Yeah, I'm just making sure that you knew.
[B 44:20]: So how did the staff— how did the other children generally treat you here?
[A 44:26]: Okay, because I was one of the older ones now.
[B 44:35]: Yeah, and how did the staff genuinely treat you?
[A 44:41]: If you followed orders, okay. If not, again, you get the dig, you get the punch. You would get— I mean, many times I was dragged by the hair into the office. The office was the place that it would happen.
[B 45:00]: You would get a dig. When you get a dig, is that again to the ribs and to the genitals?
[A 45:05]: Punch to the ribs, yeah. Yeah, yeah, never nothing visible. You know, I mean, never ever mark you.
[C 45:19]: And did you say this mainly occurred in the office? Yeah, you could take taken into office.
[A 45:33]: Yeah, out of sight, everybody else.
[B 45:36]: And sometimes dragged by your hair, is that correct?
[A 45:38]: Oh yeah, yeah, regular. Yep, yep.
[B 45:40]: And this was a regular occurrence?
[A 45:45]: Yeah, if you stepped out of line. Yeah, yeah.
[C 45:48]: Did anyone else witness that?
[B 46:01]: Can you remember any— if there were any rules, punishments, isolation, or unsafe arrangements enforced by the staff?
[A 46:07]: No isolation. They couldn't isolate you there because it was open. Um, punishments, you would lose— um, I'll remember, you'd lose— they used to have the chance of getting you like a snack in the morning, and they would take that from you. You would lose a snack. In the morning.
[B 46:25]: Yeah.
[A 46:26]: And you— I mean, there's a lot of punishments, I think. I mean, there's a lot of work you have to do. Cleaning— you have to do a lot of cleaning in there. Mopped floors and brushing floors and windows. You're just— you're just a skibbie.
[B 46:39]: Yeah, that's perfectly fine. So now, um, we're going to go through, um, what happened there, which we could now consider abuse. And Would you like me to read out again the categories of abuse and what is considered to be a qualifying behaviour?
[A 46:57]: No, I just got my questions.
[B 46:59]: That's perfectly fine. So looking back, is there anything what you now consider neglect?
[A 47:04]: Yep, yep, there is. Neglect is obviously neglecting your food in the morning, you lose your snack. You were getting hit. That was part of neglect. There's a lot of physical abuse, but it's still neglect. And you're just basically just— you just go on, man. I never got an education the whole time I was in these establishments. And because initially I had to— there was a classroom there, um, but until I got my leave to go to high school, I never got— no, man, I was so far behind when I went back to high school, so far.
[C 47:44]: Yeah, but I called it try it, and the guy was like, oh, and I was like, is that not what it's called? I was like, no.
[A 48:09]: What's the worst case look like for you?
[B 48:15]: Is there anything what happened there what you'd now consider as physical abuse?
[A 48:20]: Physical abuse? Yeah, yeah. And nobody deserves the right to be hit if you don't follow orders or dragged into an office.
[B 48:47]: Did anything happen there what you would now consider abuse, um, being either emotional or sexual?
[A 48:56]: Yes.
[B 48:57]: And is that for both?
[A 48:59]: Um, well, the emotional part of things is being there. And you know, I mean, dragged and been told nothing. And yeah, definitely emotional. And at the same time, I had no emotions. Yeah, I was emotionless. That was worthless in my view.
[B 49:28]: So just for being there in general, Being dragged there and being told nothing, I became emotionless as I believe— I believed I was worthless.
[A 49:37]: Yep, yep, that's where you felt to believe. That's the way you're treated. Yeah, be seen and not heard.
[B 49:50]: Be seen but not heard. And looking back at your time within St Catherine's, is there anything what you'd now consider as sexual abuse?
[A 50:11]: There was a couple instances, yes. And again, um, in the office, um, I always remember his name because it's similar to my surname, was a Mr Richard Garrie. He was one of, like, say, the housemasters.
[B 50:24]: Mr Richard Garrie, did you say?
[A 50:26]: Mick. Mick.
[B 50:27]: Mick. Mick Garrie.
[A 50:28]: Yeah.
[B 50:31]: So when you say Mick Garrie, is that two separate names?
[A 50:34]: No, no, it's one name. MC Garrie.
[B 50:37]: Yeah, yeah, just wanted to make sure. And was this a teacher?
[A 50:41]: No, he's like the housemaster.
[B 50:44]: He was the housemaster.
[A 50:46]: Yeah, no problem. Any times that you were dragged into the office. And you always have an option now, getting a punch, rubbing them down below.
[B 50:58]: Yeah, no problem. Just give me one second.
[C 51:21]: You weren't really given toilet seats, you just had to— it was awful, but was the soap shared? Okay, so that bar of soap would have been shared between all of the lads in there? Quick. How did the staff treat you here? Can you remember their name?
[B 52:00]: So moving on to the next question, um, I know this is going to seem a bit, um, tedious because you've already given one name, but in relation to the neglect, are you able to provide Are you able to confirm, sorry, who was involved or responsible?
[A 52:15]: Mr Richard Garrie, and there was another, meant to be a teacher by the name of Mr Acres.
[B 52:20]: Mr Acres. Acres spelled A-C-R-E-S. Sure, it would have been.
[C 52:26]: Yeah, yeah, yeah.
[B 52:27]: I'll put it in speech marks just in case.
[A 52:29]: Yeah, he took a very dislike to me.
[B 52:42]: Can you remember what Mr Richard Garrie's role was?
[A 52:45]: He was a teacher.
[B 52:56]: In relation to the physical abuse, again, could you confirm who who was involved or responsible?
[A 53:04]: Um, predominantly Mr Richard Garrie and Mr Acres.
[B 53:08]: And Mr Acres. And then for the sexual abuse, Mr Richard Garrie. Now this is going to be the most distressing part of the witness statement to finish this off with for the care setting, and so take your time in answering it and we'll get through it as quickly as we possibly can. In relation to the neglect, could you please provide one clear example of what happened, when and where it occurred, what was happening before, during, and afterwards?
[A 53:56]: Neglect in here. I mean, this is the last place I was in, and obviously because I had freedom, um, because of the neglect, I rebelled. And I rebelled big time, but out with the care system. I rebelled.
[B 54:33]: But this is only in relation to the CUR system. So what happened following this?
[A 54:51]: Uh, what did I do?
[B 54:53]: Yeah, so you stated that, um, for as a clear example of what happened, I spiralled out of control.
[A 55:01]: Yeah, yep. I just got into trouble and I was stealing, breaking and entering. I just went off the rails. I just couldn't cope anymore. I just rebelled against everything and everybody. Yeah, I come into contact with.
[B 55:20]: And what happened after this?
[A 55:21]: Um, my time in St. Catherine's, when I come to an end, I went back into mainstream schooling, um, and I left very quickly. I turned 16 and I left school with nothing, no qualifications.
[B 55:42]: Nothing. So now we are just going to go into one clear example of what happened in relation to the physical abuse. Could you kindly confirm where and when did it occur, what happened during, and what happened afterwards?
[A 55:54]: It happened as soon as you stepped out of line, as soon as you disobeyed an order or you did something that they didn't like. You were then taken in the office for your punishment.
[B 56:14]: And sorry to ask, but what would that punishment usually entail?
[A 56:24]: Well, you had a choice. You had a choice of rubbing them down with a blow or a strap. I'm sure it's a strap, is it? There's a TAWS, you always remember.
[B 56:34]: The what? Sorry, how do you pronounce that?
[A 56:36]: T-A-W-S-E. That was a name for a posse. T-A-W-S-E. And it was a strap with a split in it, and you'd be beaten with that strap.
[B 56:48]: With a slit in it?
[C 56:51]: Yes.
[A 56:52]: Or you could take the easy option and not get beaten.
[B 56:57]: Yeah.
[C 57:02]: Okay, and so was this kind of just one time example?
[B 57:07]: And that was Mr Richard Garrie.
[A 57:09]: He was, yeah, he was the only one that done that.
[C 57:11]: You said that is one of the most clear examples of what happened to you, and he was the only one?
[A 57:16]: Yeah.
[C 57:17]: And what about the bar of soap? Was that like a one-time thing?
[B 57:35]: Unless there are any other instances, um, of the sexual abuse, I'm just gonna go ahead, um, obviously if you are okay, just to copy obviously what has been said previously in relation to, um, the masturbation in the office. Is there any other instances where you can think of? What?
[A 57:54]: No, because honestly, I was 100% actually got him by the throat one day.
[B 57:59]: Say that again, sorry.
[A 58:00]: I actually got him by the throat.
[B 58:02]: Oh, did you? Hold on, hold on, we'll, um, I'll, um, we'll, we will, uh, make note of that once I've just got the copy and paste and put what actually happened for in relation to that.
[C 58:16]: Sounds horrible, it's just the easiest way to say it, just to be straightforward, isn't it? So the soap is quite a regular thing, what about the stings? That quite regular as well? Do these stings leave marks, leave injuries?
[B 58:34]: So I've just started to put that in. One time I gripped Mr Richard Garrie by the throat.
[A 58:38]: Yep, because I wouldn't do what he wanted me to do and I just snapped.
[B 58:45]: What happened following this?
[A 58:50]: Nothing. Nothing at all.
[B 58:52]: Okay.
[A 58:52]: And it was so bizarre, it just stopped because he couldn't— I was, I was, I was a big lad and he couldn't, he just couldn't deal with it.
[C 59:03]: Um, right. Did you experience any fear, shame, sleep problems, bedwetting? Anything like that? Yes, you can tell me exactly what you experienced. And if you did wet the bed in Irkut House, how was that dealt with?
[B 59:31]: So just a couple of final questions in relation to the institutions. So in relation to the neglect, how often When did this happen, over what period, and did it change or become worse?
[A 59:41]: It happened over the period of time I was in there, and I would say probably for the first 6 months it was worse.
[B 59:50]: Yeah.
[A 59:52]: As I grew and got older, I don't think I was neither little boy anymore, and so they kind of lost interest in me. And I said I was towering 6 foot, um, and I think I kind of intimidated them a little bit. Yeah, to my advantage.
[B 60:29]: So I'm just gonna put, it happened over the time I was in there, and probably the first 6 months it was the worst. And as I grew and got older, they seemed to lose interest in me. I was now 6'2" and I feel like I may have intimidated them a little bit, which was to my advantage.
[A 60:45]: Yeah, I think I became a lost cause to them. They couldn't do anything with me, and they couldn't bully me because I've had it for the last 3, 4 years of my life. I just wasn't treatin' it anymore.
[C 60:57]: Okay, should we move on to Raysdale? Okay, so I've got Raysdale from 1983 to '85. You left 2 years. Can you tell me a bit more about what Raysdale was? Was this, again, was it a house? Was it residential?
[B 61:15]: So again, this will be the same question, but this time in relation to the physical abuse. Would you be able, um, how— what, sorry, with the physical abuse, how often did this happen over what period and did it ever change or become worse?
[A 61:30]: Again, I'm gonna say the first 6 months was bad, and once— basically, it was daily. It's when you stepped out of line. But once I had shown that I'd had enough, again, the physical abuse stopped And again, the same question in relation to the sexual abuse.
[B 62:06]: How often did this happen? Of what period? And did it change or become worse?
[A 62:12]: Um, probably the first 6 months again. Um, because that's when I actually attacked them.
[C 62:18]: Um, and you could come and go as you please. Um, what about the bathrooms? Are they again with a shed? Okay. Um, did you get toiletries in this place? What about clothing?
[B 62:46]: So I put, from the first 6 months, again, when I attacked him/defended myself, the abuse stopped.
[C 62:56]: Yep.
[B 62:59]: So now again, it's the same question going to be asked but in relation to the factors of abuse. What were the immediate effects which experienced in relation to the neglect?
[A 63:11]: Immediate effects, psychological effects again. And just, I think I thought that little of myself anyway, and it didn't bother me anymore. And they couldn't do or kick me down any more than the last few establishments had done, you know what I mean?
[C 63:32]: It's Um, please say you are.
[A 63:36]: Quite hard to explain really.
[C 63:39]: Oh, lovely, and you met your partner there. Wow, definitely meant to be, no argument about that. Um, did anything happen that you would now consider to be abuse?
[B 63:54]: So she put psychology effects on me again. Um, I felt little of myself. It didn't bother me anymore. They couldn't break me down any more than what the other institutions already had.
[A 64:04]: Yep.
[B 64:05]: In relation to the physical abuse, again, what is the immediate effects that you experienced?
[A 64:15]: Again, it's when you've had it so long, it doesn't really affect you as such as it does somebody that's never had it. Because you have it on a regular basis, you know what I mean? It doesn't really affect you any different from day 300 than it is from day 1.
[B 64:39]: There was a regular occurrence, it didn't affect you as much from day 300 to day 1?
[A 64:47]: Obviously, for somebody to accept that as norm must be seriously damaged. Yeah, but that's what it was, that's what happened. It was normal.
[C 64:57]: Okay, brilliant. So that was all of the care patterns that we've gone through. I'm now going to move on to the next kind of different sections of questions, but these are about your time in care overall, not just one at a time. So across all of the placements, you were Who would you say were the main people responsible for what happened to you? Yeah, so Mary, Helen, and then Brian. Okay. Were other children affected?
[B 65:39]: Again, what immediate effects did you experience following the sexual abuse?
[A 65:46]: Quite much the same answer as the rest, to be fair. Yeah, but I was— I was— I come to the extent that I was not— I refused to take it anymore.
[B 65:57]: Um, so pretty much the same answer as the rest. And what was— what was the way you said following that?
[A 66:03]: Um, I pretty much say, well, I drew the line and I said, that's good, because then I was getting older, I was looking at girls and, you know, I mean, these, these things hold me the right way in life for where I wanted to be, you know what I mean? I didn't want to— I'm not gay, I never have been. And, and I just thought, no, I'm just not allowing it. And that's why I was so, so determined not to allow it anymore.
[C 66:38]: Were complaints discouraged, ignored, or punished?
[B 66:46]: So, Richard, I put pretty much the same answer as the rest. I drew the line when I was getting older. I started to think about girls, etc., and I wanted to be in the right place in my life. I was determined to not allow those things to happen to me anymore.
[A 66:58]: The sexual abuse, yeah, most definitely. Yeah, as for the rest, I mean, that was with me for a long time. Yeah, couldn't get rid of that. I could do something about the sexual.
[B 67:10]: So now we're just on to the final 3 questions in relation to the care settings, Richard, so we should be able to fly through this soon. Did anyone else, in relation to all of the abuse that you experienced at Catherine's unit, did anyone witness it, know about it, or experience something similar?
[A 67:26]: Not the sexual. Nobody witnessed that, no. Apart from Megari.
[B 67:39]: But they witnessed everything else?
[C 67:46]: Yes.
[B 67:47]: Did you, did you tell anyone or try to get help?
[A 67:51]: No.
[B 67:52]: No. This is obviously going to sound really stupid, and I do apologise. If you didn't tell anyone or ask for help, could you provide us with a reason as to why?
[A 68:05]: I was embarrassed. Yeah. What are you going to say? I mean, it's taken me 40-odd years to come and speak to you today, you know what I mean? It's— back then, it was— I think child abuse, I mean, now it's I mean, totally out of hand. But then it was accepted, you know what I mean? It was, it was what appeared to be the right thing to do, you know what I mean? Yeah, as a beautiful—
[B 68:35]: it's just So I just put no. I was embarrassed to tell anyone. It's taken me 40 years to speak to you today. Back then, child abuse was accepted and also out of hand. It was appeared to be the right— it was appeared to be the right thing to do, but it is abuse looking back now.
[A 69:13]: 100%. There's nothing, there's nothing else it can be, you know.
[C 69:16]: I mean, it's, you kind of sugarcoat it.
[B 69:30]: And then finally, Richard, what was the difference at this place, at this placement, compared with the others?
[A 69:37]: The, the, the big thing was, um, I left here, back into mainstream, that I could see a way out of here. I had clear closure, you know what I mean? I had a path that I know in my head. Play the game and this is where you're going to be.
[B 70:21]: So, but the big thing was I left there, I could see a way out of here. I had clear closure and a path, and a path that I had in my head, just to play the game and I'll be where I need to be. Just play the system.
[C 70:34]: Yep.
[B 70:34]: Fantastic. And that concludes the placement sentence of the witness statement. Now it's just going to be a couple of questions, what we should be able to fly through quickly. It won't be as meticulous as that, so we'll try and get through quickly. So, people involved, reporting, and institutional knowledge. Across all placements, who were the main people who was responsible?
[A 70:58]: Social workers. They put me in that situation.
[B 71:02]: So with the social workers, do you recall any names?
[A 71:06]: Only one social worker, his name is Gordon. But he, he, he— the thing I can't understand to this day, why was I never talked to? You know what I mean? They talked to my parents, but they never once talked to me. And that's what I kind of get my head around. Well, I was never allowed to tell my storey. I blame my parents as well. I blame my sister. I blame, I blame everybody. And I blame my birth mother. I blame everybody because everybody had factored into this, you know what I mean? I was a teenager growing up in the '80s, and it was a hell of a place to grow up in a city in the '80s, you know what I mean?
[B 71:49]: Yeah.
[A 71:50]: And but I had no support. From my family, but more importantly, I've no support from professionals.
[B 72:21]: One second, I'll just relay back what I've got, just to make sure that obviously it's correct and we haven't missed anything. So, social workers, only one social worker, and he was called Garden. One thing I never understood from this is that they never spoke to me. Why did they never speak to me? I blame everyone for what happened to me. I grew up in the city in the '80s. It was a hell of a place to grow up. I had no support from my family, but more importantly, not from the professionals.
[A 72:53]: Yep. And you were labeled— you know what I mean? You were labelled a problem. And instead of fixing the problem, like what they do now, yeah, and you were just— well, I've just— for the last 2 hours, that's— you just had a snapshot into my life. Yeah, that's what you got. Back in the '80s.
[C 73:13]: Yeah, you just get to treat them the way you want to be treated, and that's exactly it. And you kind of live— you live your childhood through them. Yeah, that's an absolute concern, what I really do.
[B 73:33]: So I just put, I was labelled as a problem instead of fixing the problem. I was dealt with as a problem.
[A 73:43]: Correct.
[B 73:44]: Can you remember any other names who are the main people responsible?
[A 73:50]: There's too many. I mentioned everybody that I've just discussed with you over the past 2 hours. Yeah, I mean, people go in a role to support and help these people, you know what I mean? They must have had a job title, they must have had an interview to take on the role. Of the job. Yeah, you know, I mean, don't get me wrong, I met a lot of nice people there as well. I did. People genuinely want to help. But the second thing of it was, once you were labelled, you know, I mean, once the arrow was above your head, that's it, you were wasting your time.
[B 74:22]: Yeah, just give me one second, I'll just go back through into the cursors just to highlight any names.
[C 74:38]: Mike.
[B 74:39]: And do you not remember who Mike— what Mike's role was?
[A 74:42]: He was a teacher.
[B 74:43]: It was just a teacher?
[A 74:45]: Yeah, yeah, the deaf teacher. Yeah.
[B 74:47]: And it would say Mr Acre was a teacher. You don't remember the specific subject?
[A 74:51]: No, there wasn't a specific subject. Yeah, you would sit in a room and they would try and talk to you about geography, then history and maths, but you just wouldn't listen. And so they wouldn't force the fact. I mean, you just done what you wanted to do. You would sit, you would Skive, you would talk, you would do nothing.
[B 75:07]: And Mr Richard Garrie, did you say he was the boarding officer?
[A 75:11]: He was the housemaster.
[B 75:12]: Housemaster, that's it. Sorry about that.
[A 75:15]: That's okay.
[B 75:16]: So I've got Mr Richard Garrie, Mr Richard Aker, Mike as well. What was the teacher called? Mr Thornburn?
[A 75:25]: He was the head teacher. Thornburn, or the Beak. Thornburn, he was the headmaster at Glendrick?
[B 75:32]: Yeah, the Beak was his nickname. Yeah, so we got McGarrie, Mr Aker, Mike, Mr Thornburn, quotation marks, the Beak, and he was the headmaster. And was there anyone else who you named?
[A 75:50]: Not really.
[B 75:50]: No, that's perfectly fine, no problem. Um, the next question is, were other children affected and did you witness abuse or harm to anyone else?
[A 75:59]: Oh, everybody was there, especially Landry Muir. Yes, yeah, whoever was in my dorm at the time. Yeah, they're all— nobody missed out.
[B 76:16]: Nobody missed out.
[A 76:21]: A few years ago, I actually found a Facebook page that had been put up, and I wrote some really nasty things on it.
[B 76:31]: Yeah.
[A 76:32]: And they're still there, still there. I mean, that was done years ago, and there's a lot of nasty stuff on there as well from other, other people. I'm not gonna— again, that's not my business to discuss. Thanks.
[B 76:42]: No problem, that's perfectly fine. And why do you believe staff or the institution know or should have known what was happening?
[A 76:51]: Well, they're adults. I mean, I'm a father, I'm a grandfather myself, and I live for my children, my grandchildren, you know what I mean? And regardless whether they're children or not, they're in a position of trust and a position of care to look after us in the field. They dictated what way my life was going.
[B 77:32]: Well, they were adults. They were in a position of care. They was in control and dictated where my life was going. They had a duty of care and they failed. They failed.
[A 77:41]: Yeah, big time.
[B 77:43]: Yeah, no problem. Were complaints discouraged, ignored, or punished? Were you moved, threatened, or disbelieved?
[A 77:51]: Disbelieved. I never really told many people about it. Yeah, because of the— because you— because as I said to everyone, it was accepted, it was normal, it was life, it just happened, you know what I mean? So I mean, what are you meant to do? You can't fight the system, you just can't do it no matter how hard you try as a 13-year-old. I mean, who would believe me even if I did try? Nobody. I couldn't speak to anybody. I never see my parents. They just stopped me seeing them at the I've seen them periodically, but you can't go in and say to your mum, I was giving somebody a masturbating in somebody's office, can you? You know what I mean? You just can't do that. Even when I did go to the police, they said, don't be silly, you encouraged it. Yeah, I mean, I thought, wait a minute.
[C 78:54]: Sleep problems.
[B 78:58]: And then finally, have you ever reported the abuse to the police, an inquiry, a professional, or an authority?
[A 79:06]: Yeah, reported to the police. Yeah. Yep.
[B 79:09]: I know you've already stated this before, so it is a bit tedious, but what happened when you reported this to the police?
[A 79:14]: I was I was— because I was known to the police then, it was a few years, and I was turning into a criminal, I wasn't believed. I was told that I had encouraged it.
[C 79:27]: The kind of, if you went on holiday, sometimes you might struggle with somewhere you don't know.
[B 79:33]: You were told what? Sorry?
[A 79:35]: That I had encouraged the situation, I had encouraged the abuse, the sexual abuse. I must be gay. The exact words of the officer.
[C 79:46]: Okay, and is that still an ongoing thing? Okay, and when did that happen and how long did it happen for?
[B 80:00]: So the next is just movement between placements and leaving care. Why did you move between placements and were the reasons ever explained?
[C 80:06]: No.
[A 80:07]: Never, no, no. I moved obviously from the first one because I absconded because of the serious abuse. Second one was a result of abscondance, the first one. And the third one was, um, a partner wasn't ready to be integrated back into society.
[C 80:23]: Yeah, so I can understand that there would have been a struggle. How has what you went through affected relationships, parenting, friendships, Yeah, you give them the life that you wanted.
[B 80:52]: So no, never. I moved as I was, as I absconded due to serious abuse. Second was a result So it'll be expounding from the first and final setting I was deemed to, uh, I was deemed not fit to enter society.
[A 81:04]: Correct. Yep.
[B 81:07]: Did you run away, refuse to return, or ask to be moved?
[A 81:12]: You couldn't refuse. There wasn't an option.
[C 81:15]: What about friendship? Has it affected any friendship or your ability to maintain friendship?
[A 81:21]: I mean, the staff at Liverpool let me physically hitchhike home to Edinburgh, which is 60 miles, in different people's cars. They knew that was happening as a 13-year-old.
[B 81:32]: Do you say 60 miles?
[A 81:34]: Yes, 60 miles from that. I was 60 miles from my parents. Yeah.
[B 81:53]: So I just put, you couldn't refuse, that was never an option. The staff at Lendrick left me— let me hitchhike 60 miles to my parents' house, getting rides from strangers, and they not only knew but encouraged me to do so.
[A 82:05]: Yep, if you don't— if you're not happy, just bugger off again. Yeah, so I did.
[B 82:10]: And then finally for this section, when and what age did you leave care?
[A 82:15]: 16.
[B 82:17]: And what was your circumstances afterwards?
[A 82:20]: Um, for the first 4 years, my— from 16 to 20, uh, I was a criminal.
[B 82:28]: Yeah.
[A 82:29]: Um, I was even breaking in, um, doing everything I shouldn't be doing. Take no pride in it now whatsoever. Um, I got an 8-week prison sentence in Edinburgh.
[B 82:45]: One second.
[A 82:45]: Sorry.
[B 82:46]: No, don't apologise, um, Richard.
[C 82:49]: Yeah, absolutely. Just something that would remind you. Yeah.
[B 83:00]: Do you say 6 or 8 weeks?
[A 83:03]: 8 weeks. 8 weeks prison sentence.
[C 83:04]: How was it affected?
[B 83:05]: You were in Edinburgh? In Edinburgh and And what was it, what caused you to be placed into the adult prison?
[A 83:16]: Breaking in the house.
[B 83:21]: That's perfectly fine. So now it's just gonna go into the impact of your life. This may be a bit more of a distressing part, but after that we'll just be flying through. We should probably be done in the next 15 minutes or so.
[A 83:35]: Yep.
[B 83:35]: So this is the impact on your life, what the care setting has done. So how did this experience affect you at the time? So try to think about obviously your thoughts and feelings in relation to your safety, your trust, confidence, sleep, behaviour, education, relationships, and also your ability to speak up.
[A 83:56]: Well, as I say, I spiralled. The only way out I could see was rebelling. I was free, you know what I mean? I was free from that system. And instead of building my life and doing the right channel, I chose the wrong one because of the anger and the hatred and the hurt and deceit that I had in me. I couldn't speak to anybody. I had nobody to speak to. I mean, I was pretty much discharged from social services overnight. Yeah, one second, one second.
[B 84:47]: So you've got a— well, I spiralled. The only way I, um, the only way I saw was rebellion. I was free this way. Instead of building my life and choosing the right channel, I chose the wrong path due to anger, hatred, and deceit. I was essentially discharged overnight.
[A 85:03]: Yep, just 3 years of my life, then all of a sudden that's it, you're free to go. Yeah, no explanation, no nothing.
[B 85:27]: And how would you say this has affected your sleep, your behaviour, and your future relationships and ability to speak up?
[A 85:36]: For the first probably 20 years after that, it's horrendous. I had them— I was sleeping with different women. I've got 3 or 4 children that I have nothing to do with.
[C 85:48]: You know what I mean? Yeah, absolutely. Yes. Have you received counselling, therapy, mental health?
[A 86:00]: My family disowned me.
[C 86:02]: Yeah.
[A 86:05]: And I was, I was just a rebel. I was on a destruction mode. Do you not believe it?
[C 86:15]: Yeah.
[B 86:40]: The first 20 years after this was horrendous. I was sleeping with numerous women. I have 3 children that I don't have anything to do with. My family disowned me. I was just a rebel. I was in destruction mode. You wouldn't have believed it.
[A 86:52]: Mm-hmm.
[B 86:53]: Yep, yep, no problem. So the next question is, how has it affected your mental health?
[A 86:59]: Back in the day, you didn't have mental health. There was no such thing as mental health. That's only— that's a modern day. So my mental health was me breaking in. My mental health was me sleeping with different women, cheating, lying, stealing. That was my mental health. Because if you ask anybody 40 years ago what mental health was, nobody could tell you. Okay, I now know what I've done to my mental health.
[C 87:27]: Yeah.
[B 87:32]: So my mental health was stealing, break and entering, sleeping with numerous women. What else did you give an example for?
[A 87:39]: Just doing what I wanted to do. I mean, I couldn't— I didn't care. I mean, nobody could do any more to me than what had been done the previous 3 years.
[C 87:58]: No. Could any sibling, former resident, relative, friend, partner, or professional provide a supporting statement for your application, or would you want them to? You wouldn't. Okay.
[B 88:13]: How has it affected your physical health? Um, physically So like any alcohol or substance use? What were—
[A 88:23]: oh no, that's one thing I've been very strong about. I mean, I'll social drink now and again. I don't— I used to smoke at the time, but when I turned my life around, I stopped smoking. And I refuse point blank to do any kind of drugs. I've seen so much destruction with them in the care system.
[B 88:41]: Yeah, I've got no substance use. I only drink socially now. Um, how would you describe your sleep?
[A 88:49]: Terrible. My doctor refuses to give me any more sleeping pills because of the addiction, and I'm now on— actually, just give me a second, I'll tell you what they're called— diazepam.
[B 89:01]: Yeah, one moment.
[A 89:03]: Just two seconds. No, I'm a tripplin'.
[B 89:18]: I'm a tripplin'.
[A 89:20]: I'm a tripplin' for my sleep. But to be honest with you, I actually buy sleep pills on the black market.
[B 89:26]: Yeah, no problem. Hold on. Would you say this is due to it being a necessity?
[A 89:39]: Yeah, because my doctor won't give them anymore. Because of the addiction. But I've got— I need to sleep, you know what I mean? And it's all— I'm a— triptylene don't work. They calm me down, but they don't— they don't make me sleep. The only thing that makes me sleep is Zopiclone.
[B 89:54]: Zopiclone?
[A 89:55]: Yeah.
[B 89:56]: Do you know how that's spelled, by any chance?
[A 89:58]: Z-O-P-I—
[B 90:00]: yeah—
[A 90:00]: clone, C-L-O-N-E.
[B 90:06]: That's the only thing that helps with your sleep?
[A 90:08]: It's the only thing that'll put me asleep, yeah. And I know I'm addicted to them, I know that, but what's the options?
[C 90:15]: Yeah. And how are you feeling after discussing this on the phone?
[B 90:26]: Just give me one second, just while I just try and associate the— not associate, sorry, just try and fix the punctuation and grab my real quick.
[C 90:37]: Yep.
[B 90:38]: So, but no substance use. I only drink socially now. My sleep is terrible. My doctor refuses to give me more sleeping pills as he's concerned about addiction. I'm on diazepam, Amitriptyline. I do buy sleeping pills on the black market. This is a necessity as my doctor won't provide me with the drugs. Zopiclone is the only thing that helps me with my sleep. I know that I'm addicted, but what are my My options, by any chance, could you please just confirm for me what the milligrammes are for those?
[A 91:04]: Um, I think it's 7.5. It's obviously clone, I think. I don't have them to hand with me. I'm actually in a hotel room in Ireland at the moment on work. Um, the amitriptyline, I, I have, they're 10 milligrammes, but I take 2, so it's 20 milligrammes.
[B 91:20]: And how many of the zopiclone do you take a day?
[A 91:23]: Uh, 1. One at night.
[B 91:31]: Yeah, um, and then the diazepam?
[A 91:34]: Yep, I take one of them. I think there's 5 milligrammes. I've not got that in my hand either, like I said, in my bag in my car.
[B 91:39]: It's okay, don't worry about it. One, one a day?
[C 91:42]: Yeah.
[B 91:42]: And is that at night or just during the day?
[A 91:44]: At night.
[B 91:47]: Fantastic. Um, how has it affected your relationship, parenting? Friendships, intimacy, trust, or isolation?
[A 91:54]: No, um, since my children came along, the children I've been a father to, I mean, they've changed my life. Um, you've no idea.
[B 92:10]: Sorry, say that one more time.
[A 92:11]: I mean, talk about being an overprotective father.
[B 92:13]: Yeah.
[A 92:14]: Oh, you have no idea.
[B 92:15]: I have lots of problems.
[A 92:16]: Idea. And my children, my world. I see them on a daily basis. Yeah, for them, they're all doing well in life. My daughter's a paramedic. I mean, got 2 grandchildren, 2 on the way next year, and all full-time jobs, all got their own houses, done so well. And I, I thank myself for that. Um, of course, my strict regime that I've developed because of my abuse. So if anything, it's done some good. It's made me treat my children the way that I should have been treated.
[C 92:55]: Yeah. Be honest with you. I'm still— I'm working on the system, and every now and then I have to ask Auntie what that means. All right, Craig, well, you take care of yourself, and thank you again. All right, speak to you soon.
[B 93:30]: Bye. But since I've become a father to my kids, they've changed my life. Talk about being a A protective father. You have no idea. They are my world, the four of them. They all work full-time. They have a house. I gave myself a strict routine to stick to and I was able to provide myself with this. I wanted to treat my children the way I should and wanted to have been treated. They are my world.
[A 93:51]: Yep, yep.
[B 93:53]: And the next question: how has it affected education, work, confidence, opportunities, finances, housings, or day-to-day stability?
[A 94:02]: My strong will has got me out of the shit in my teenage days. Um, I, I left when I turned 20, um, after I'd done my prison sentence. I left Edinburgh. Hold on, you left Edinburgh? I left Endra. I wanted to prove my family wrong because I was written off, you know. I mean, I was a nobody. I was going to die. I was going to die crook and all this, you know. I mean, and I just got to the stage when I was 20, I thought, fuck you. Excuse my language.
[B 94:44]: No, it's okay.
[A 94:45]: I'm not going to be that person that you see I am. And I see, I packed up and I left. I left them with nothing but the clothes on my back. I'm left with no qualifications whatsoever.
[B 95:31]: So she put, my strong will has got me out of this shit from my teenage days. When I turned 20 after my prison sentence, I left Edinburgh. I wanted to prove my family wrong. It was like a fuck you. I wasn't going to be the person everyone thought I was going to be. I left with nothing but the clothes on my back. I have no qualifications. And finally, are there triggers, places, smells, authority figures, institutions, or situations that you avoid?
[A 95:58]: Not really, because I've never— I mean, I've never been near a care situation. My children have always had great upbringing, great education, you know what I mean? I've been such a strict father, but for the right reasons.
[B 96:12]: Yeah.
[A 96:13]: And I've never been in that environment, and I've never had any social— I mean, I would not allow a social worker near my door.
[B 96:21]: Yeah.
[A 96:21]: You know, I mean, I have no trust, no faith in that profession. And I actually have a friend whose wife's a social worker, and I will not associate with her in any way, shape, or form. And that's wrong. That's wrong for me to do so. And But it's a—
[B 96:38]: Sorry. It's okay to apologise. So I just got, um, not really, so I've never— sorry, not really, as I have never been near a care situation with my kids. They've had a great upbringing and education. I was a strict parent but for all the right reasons. I do not trust social workers. I will not let them near my doorstep. I have a friend who is a social worker and I will not associate myself with them.
[A 97:26]: So my friend's wife she's a social worker. And I know it's wrong, but it's the whole stigma, the word social worker, you know what I mean?
[B 97:37]: Yeah.
[A 97:37]: And I've seen the destruction and chaos they've caused in many people's lives. I mean, I've looked at all these child abuse cases and Orkney and things that have happened, and the social workers have been to blame. That's by the by, but what they've did to me personally, you know what I mean, Yeah, they can fuck off as far as I'm concerned. The whole system is dead and buried and will never be resurrected in my life. Never.
[B 98:29]: Can you just clarify something for me? You just stated that— oh, hold on. You said something then about like, um, if it's up to you, like about resurrecting something. Um, in relation to social work and social workers, what was that again? Can you just repeat it?
[A 98:52]: The only thing that's resurrected now is to speak to you about it.
[B 98:54]: Oh, okay.
[A 98:56]: Sorry, it would, it would be buried, gone. But I mean, you can probably hear from my tone, I'm getting so angry. Yeah, just thinking about these people and what they've done, you know what I mean? So many children have been scarred by this. When I say I've lost a friend through this—
[B 99:18]: yeah, I do apologise. My condolences.
[A 99:21]: No, listen, that's years and years ago, but again, it's the life that could have been saved.
[B 99:25]: Yeah, of course. Hold on, I'm just finishing up the punctuation and grammar on this and I'll read it back to you just to make sure everything's right. Just because we've gone over like quite a bit of the time period, so like I probably will lose the transcript on this. So I just want to make sure everything is crystal clear. So I just put, not really, as I've never been in a care situation with my kids. They had a great upbringing and education. I was a strict parent, but for all the right reasons. I do not trust social workers. I will not let them near my doorstep. I had a friend whose wife is a social worker and I will not associate myself with them. I know it's wrong, but it's the whole stigma of the word social worker. I've seen firsthand the effects that they've had on people's lives in regards to what's happened to me and the social workers' involvement. They can all fuck off for as I'm concerned. The only time it is resurrected in my life is speaking to you today. I have buried this. I'm angry with what has happened. To not only me but every other child. I lost a friend because of this. It was a long time ago, but this is a life that could have been saved.
[A 101:02]: Yep.
[B 101:02]: And then finally, in relation to the impact of your life, what impact has this had on your life overall, and what do you think may have been different if it had not happened?
[A 101:12]: What could have been different? Well, hopefully nothing could have been different because I love the life I've got now. But I could have left. I could have been deprived of an education, and that's so important. But because of my strong will, I mean, I've got a cracking job. I'm in a senior management role now. I'm on 80 grand a year, you know what I mean?
[B 101:42]: That's fantastic.
[A 101:43]: I own my house, I've got cracking cars, and I don't want for nothing, and this is not about money, not about money at all.
[B 101:50]: No.
[A 101:51]: But that's what the care system has done for me. That's me that's done that for me, and only me. That was the path I took when I turned 20, when I left Edinburgh, and I've done it mainly to prove my family wrong.
[B 102:15]: It's actually astounding how much spite can be such a motivating factor.
[A 102:21]: Honestly, you've no idea. I just didn't want to become a statistic, to be honest with you.
[B 102:31]: Yeah. So I just put, well, hopefully nothing but Nothing could have been different as I love the life I have right now, but I was deprived of an education, which is incredibly important. However, because of my strict regime, I have done so well for myself. I have a cracking job, nice cars, and a wonderful family. This is all due to me, my actions, and my determination. I wanted to prove everyone wrong and prevent it being another statistic.
[A 103:26]: Yep, spot on.
[B 103:30]: I'm just going to answer some questions now, which is just in relation to, for me, um, Do you know if there's any letters, photographs, reports, inquiry evidence, apologies, decisions, or previous correspondence made to support any evidence and supporting information what you've given today?
[A 104:04]: No, nothing at all.
[B 104:06]: That's fine.
[A 104:07]: No, nothing.
[B 104:09]: Could any sibling, former resident, relative, friend, or professional provide a supporting statement?
[A 104:15]: Um, no, nobody, nobody was here. Yeah, nobody was here. And, and I say because it's a taboo subject, you're not exactly going to come out homeless, started donating to your mum, you've been abused, are you?
[B 104:24]: No, of course not. So now it's just in relation to previous claims, application, or payments. Have you previously made any civil claim, um, criminal injuries claim, a redress application, a complaint, police report, increase statement, or claim to any other scheme about this abuse?
[A 104:41]: What you said, you're the first person I've talked about it in 40-odd years, so you're very privileged, I'll tell you.
[B 104:47]: Oh yeah, very much. I do feel very much So you've actually done such a fantastic job, if I'm being honest with you, Richard. Like, this is something more obviously is a very distressing and traumatic thing to speak about, but you've been able to conduct yourself very eloquently and also express yourself and give such detailed description that, like, I know this might sound a bit crazy, but like, I'm actually looking forward to drafting this statement up because you've just provided so much information. It's just going to be easy. I'm going to be able to fly through this. So again, I am glad that you've been able to finally speak about this and be a little bit open. And obviously, as you stated, we're here to try and get you the recognition and also the acknowledgement and apology, what you do deserve. Obviously, I know you stated that you haven't got any interest in relation to the money, but from what I can tell you now, that looking from our system and looking at provisional value of obviously your records, the statement what you've given today, you're estimated at a level 5. So that's anywhere between £80,000 to £100,000. But that's obviously— I can't say for right now that that's a guaranteed figure. But that is something what we believe that this level is going to be at. But it will all be down to the Scottish Redress Panel. In relation to that anyway?
[A 106:14]: It doesn't excite me. No, of course not. Maybe 40 years ago it might have, you know what I mean? But now I don't give a shit, really. I think what— you've no idea how this has made me feel now, just be talking to you. I'm not going to go run and speak to my wife when I go back home, but I think through time I might. I might do that.
[B 106:36]: I think it's one of those, I think now, like, not only for this for you isn't mainly to get anything back is in form of a compensation. I feel as though this is perfect for you in regards to your closure. I feel like now that you've been able to take a detailed account of what happened and to— obviously it's a bit easier speaking to me today because you can't put a name to my face. No, sorry, you can't put a face to my name. So yeah, it's one of those where like you probably would feel a bit more comfortable to speaking about it and being able to talk. And obviously, as I said, I'm very grateful for you to be able to do that, not only just for obviously my job and being able to do this for you, but also I'm thankful that you've done it for not for yourself really, because I feel as though this would be the start of something for you where you'd be able to—
[A 107:25]: Well, a bit interesting. I mean, to be honest with you, I don't think anybody's ever going to be alive that's caused any of this, and I don't think any repercussions is ever going to happen to these guys. And I've accepted that, you know what I mean. But I think what makes me happy is that the government has realised there's been a problem.
[B 107:45]: Of course.
[A 107:45]: A bit late, but I mean, hopefully now the kids that are going on my journey, you know what I mean, that's what it is, it's been my journey, they'll get the care that they need and thrive, you know what I mean, that I never got. And that matters. Believe me, that matters.
[B 108:04]: Of course. And you've done an absolute fantastic job in raising your family as well, especially considering everything what you've been through. Obviously, something you should be very, very proud of what you've managed to do.
[C 108:14]: Yeah.
[A 108:14]: I suppose if anything, I can thank for what happened to me for that. Yeah. In a perverse kind of way.
[B 108:20]: Well, really, it's more of thanking yourself that you was able to have that mental fortitude to be able to tell yourself that you've got a plan I'm going to stick with it and I'm going to show everyone that obviously you deserve better. And you did get better, then that was all from your own doing. Like, you became— obviously, um, without, um, sounding a bit too much like— at the end of the day, um, you, you are older than me, but you became your own, your own man essentially at that time. No guidance, nothing at all. And a lot of people within this Scottish region has not been able to do that. And I can is that right?
[A 108:56]: I can imagine.
[B 108:58]: Yeah, it could have gone a lot worse. You've probably got one of the best outcomes I've ever seen so far coming from this. Yeah. Which in a little way, obviously, you probably may feel a little bit lucky from the outcome.
[A 109:11]: I do, I do, yeah, I do. And as I say, if I had done education at school and I'd done mainstream school, I don't know where I would be. I'd probably be still in Edinburgh. I don't know. I don't know. I don't even want to think what happened then, you know. I mean, it didn't happen, and what did happen I've had to deal with, and again, I've done a bloody good job of it. I know I have.
[B 109:33]: You've done a fantastic job, I must admit, honestly. Thank you. So we're literally just near the last few questions now, yeah, and we should be able to fly through. But just in relation to that past question, what I asked, did you receive any payment, apology, settlement, or decision, or any signed waivers waiver or discharge, and do you have any copies?
[A 109:52]: Nope, nothing at all. Nothing.
[B 109:54]: Nope. So now it's just for the reason for applying. Why are you applying to the Scottish Readjust Scheme, and what would you like to come from telling your storey today?
[A 110:04]: Education. But I think, I think that's out there already. I think that's why they've created this scheme. I think whoever reads this, I don't think they'll be shocked by it because they'll have read a lot worse. But now is the time to do it. You just— I just say nobody can be punished for this, but it's just the time, you know what I mean? If you had spoke to me 2 years ago, I would have told you piss off, absolutely no chance, you know what I mean? But the time in my life now, I'm nearly 60, you know what I mean? And I feel now I should, and it's just time. Yeah, the time is right. It really is right to do that. Yeah, and it should be. I mean, I should be shouting it from the roof. Yeah. In a strange kind of way, you know what I mean? But—
[B 111:32]: The next question would be, what would an acknowledgement mean to you, Richard?
[A 111:37]: I think now it'd be pretty much meaningless, to be honest with you. It's like the horse is bolted, you know what I mean, after the steel door's been left open. It's happened because none of the people— again, none of the people involved will ever have a repercussion of what they've done. So they can stand on the highest hill in the world and shout, "I'm sorry, Richard." I just laugh at them, you know what I mean? Because it's somebody apologising that hasn't been through that, that hasn't, I'm presuming, you know what I mean, they're just reading my storey. And that's what it is, it's my life they're reading. So I think it'd be kind of, I don't think they should apologise on behalf of somebody else. Else, but somebody has to take ownership from it. I understand that.
[B 112:59]: But it is meaningless now. It is meaningless now, to be honest with you. It's happened now, and none of the people who were responsible will ever be accountable. You can stand on the highest hill and shout, sorry Richard, I would just laugh at that. I would understand that. I understand that someone has to take ownership, but those responsible will never face the consequences.
[A 113:15]: Yep, yeah, it's too late. It's far too late to be doing this, something that happened all these years ago.
[B 113:30]: And finally, is there anything else you want Rejoice Scotland to understand about what happened or the harm that you have lived with?
[A 113:38]: Again, I revert back to the previous question. What are they going to do with it? Ken, are they going to say, oh, we're so sorry? Hear it again, it's just bollocks as far as I'm concerned, you know. I mean, somebody who's in their 30s and their 40s trying to deal with something that happened 30 years ago, it's— they're doing it as a job. Yeah, Ken, they, they don't care. They'll go to bed tonight and they'll sleep no problem. What happened to me, they, you know, I mean, it's just a job to them, that's all it is. They've not experienced what I've went through, and for them to try and— and then for them to try and do something about that now, well As I say, it's too late. Far too late. And again, I think that's just a bit of resentment on my behalf there. Yeah.
[B 114:48]: So again, I refer back to the previous question. What can you do about it? You can say sorry, but it means nothing. A load of bollocks for them to now only start trying to do something about it. It's too late. Again, this may just be, just be my resentment on behalf of the care system.
[A 115:11]: Those that are meant to care have failed.
[B 115:21]: I just added that. So finally, Richard, it's just a closing— well, a closing and welfare cheque. Is there anything important that we have not covered our wording that you wanted to handle correctly?
[A 115:33]: No, no, you've been absolutely fantastic. You've delivered this like absolutely fantastic.
[B 115:49]: How are you feeling after discussing this, and do you feel safe to end the call?
[A 115:53]: Yeah, yeah, no, no, I'm not— I feel good actually. I feel good. I feel, and yeah, it's your job, I feel you've listened and you've extracted the right information. You know what I mean? You're not a robot. You're, yeah, yeah, I feel you've got compassion behind you. Yeah, it's made this whole process far easier.
[B 116:13]: Yeah, we're here to try and get the best possible outcome for you.
[A 116:16]: Yeah, yeah.
[B 116:17]: Obviously most of the time, um, you're not alone being the one who, but with saying like the money means nothing like a lot of people feel the same. And it is, yeah, it is more obviously the acknowledgement and the more of the panel admitting fault and taking accountability more than anything.
[A 116:37]: I think they've done that already by creating this system. They know there's been problems, you know what I mean?
[C 116:44]: Yeah.
[A 116:44]: But to the extent I don't think they do, and I don't think they ever will know. I don't think you'll speak to half the people involved to be honest with you. A lot of them have been dead by now, so you have no idea the true extent. This is just a statistics exercise for them, that's all this is.
[B 116:59]: Yeah, and we're gonna— when it comes in next year, there's also going to be the Church of England scheme, so really, yeah, so it's going to be even much. And with the Scotland one, obviously the storeys that have been detailed to us so far, obviously quite traumatic, I imagine, just not only for the people to have experienced it, but just even ourselves, just to hear anything. It is a shocking thing.
[A 117:25]: Yeah.
[B 117:25]: With the individually assessed Scottish redress applications, you get that, you get £100,000 because obviously, because they understand the severity of what's going on.
[A 117:34]: Yeah.
[B 117:35]: With the Church of England scheme, it's £600,000. So it shows you. Yeah, exactly. It shows you how severe basically that's going to be. So obviously that's something more. At the end of the day, the role, what we're doing here, it's the job satisfaction obviously outweighs the storeys that we hear because what we know is that we're obviously doing a job to try and make, trying to give closure to a part of your life, which obviously is very troubling. And obviously if we're able to get you any compensation in relation to that, Brilliant. But obviously, yeah, it's just a bonus on top of it. Yeah, more than anything, what we found is that the people who we're speaking to, they'd rather obviously know for sure that they're going to get this form of acknowledgement and to know that someone's being held accountable for it.
[A 118:27]: Yeah, yeah.
[B 118:28]: And so is there someone you can contact for support, or would you like any support service details?
[A 118:32]: No, I've got— I'm gonna meet a couple of colleagues now down at the bar. I'm gonna have a gin and tonic. I'm gonna go Chinese tonight. I'm over in Ireland on business, so yeah, I'm absolutely fine. But certainly I'll probably not sleep much tonight either, but again, that's just standard for me. And but all told, no, I'm not gonna jump off the windowsill. And for my kids later on— and actually one of my kids is here, he's one of my colleagues— so no, it's just I'm fine, absolutely fine.
[B 118:56]: No problem. What are you gonna have for the Chinese?
[A 118:59]: I don't know yet, I've never been to a Chinese in Ireland, so see what I and see what the crack is like.
[B 119:05]: Yeah, yeah, there you go. Well, I hope they have a lovely evening. But this is just the final question now, Richard. Has the next steps been explained to you?
[A 119:14]: Not really, no, to be honest with you, no.
[B 119:16]: Okay, I will, um, what I'm going to do is I'm now going to explain the next step to you. So I'm just going to answer that as yes. Um, so what will happen now is that I'm going to go away and I'm going to obviously draught your witness statement. I'm going to make it detailed, going to detail it within your first-person narrative.
[A 119:38]: Yep.
[B 119:38]: Because obviously this is your witness statement. I am then going to go through and I'm going to corroborate what you've said within this witness statement today, and I'm going to match it with the GP records, what we've collected. Yep. I'm going to match it with your childcare records, what we've collected, that being from Edinburgh City Council. Council, and also from the institution care setting called CMAB Care and Education. And following that, I will then make a bundle which will provide an exhibit sheet. It will provide an exhibit bundle of all relevant records which obviously corroborate what you've said today. And once that has been drafted and been completed, it is going to be sent to you directly at the email address what we have on file, which is richard@ adampervs.com.
[A 120:21]: That's correct.
[B 120:22]: Yeah, and so that'll be sent to over to you to have a look at, um, and for you to sign. And you sign and obviously just state that the information in the witness statement detailed is, um, correct, um, and the best of your ability. And once you've sent that back to us, we'll be then in a position where we'll have a WhatsApp meeting with you. The meeting won't be with me, unfortunately. Currently, right? It will be with our claims operations manager, which is Jay Taylor, and also it will be with the head solicitor here at MMA Legal. And it is not a long phone call whatsoever. All you'll need is a form of ID, be it passport or driving licence. Just put the camera in front of your face like you're taking a selfie, show obviously the ID, and then on the call, the head solicitor will state if this is acceptable and if he's happy with that. Once you've then verified, we will then submit your application to the Scottish Redress Panel. At the moment, we are unsure of the time period, what it's going to take for them to respond. We are currently under the impression that is anywhere between 8 to 12 weeks. So hopefully, if that's quick—
[A 121:35]: I wasn't expecting that answer.
[B 121:37]: I know. Yeah. Hopefully are going to come through quickly. And I do have a lot of, um, witness statements this week, just so you are aware. And I've also got, um, witness statements in the back what I'm still drafting as well.
[A 121:50]: Sure.
[B 121:50]: But from what you've given me today, like, and everything what you've done on this call, like I said, you've been absolutely fantastic, Richard. Like, you've, you've not, um, got disgruntled or anything like that when I've needed to, like, interrupt you, which obviously is a bit of a awkward situation for us both. It's not something I would want to put myself in position of interrupting you, but it's essentially just for the fluidity of the witness statement for when I go to type it up. Yeah, so hopefully I'll be able to get this done within maybe like an hour, an hour and a half, right? Okay, and then we'll go from there. I'm hoping that I might be able to get this done for you at the end of this week on Friday. If not, um, I'll definitely have it sent over to you by the end of next Friday.
[A 122:29]: Okay, that's absolutely Absolutely fine, mate. Yeah, no problem at all.
[B 122:32]: No problem. Well, thank you very much again for obviously sharing your storey with me today.
[A 122:35]: No, listen, not a problem. Incredible. Good to speak to you, and I'll catch up with you soon.
[C 122:39]: Okay.
[B 122:39]: Yeah, of course. Have a lovely evening. Bye.
[A 122:41]: Yeah, you too.
[B 122:41]: Bye-bye., `sentiment_data` = [{"sentiment":"NEUTRAL","speaker":"A","text":"Hi there.","start":160,"end":1960,"confidence":0.57637537000000005349420462152920663356781005859375},{"sentiment":"NEUTRAL","speaker":"B","text":"Hi Richard, it's James here from ML Legal.","start":1960,"end":4250,"confidence":0.86954414999999996016555314781726337969303131103515625},{"sentiment":"NEUTRAL","speaker":"B","text":"How are you?","start":4400,"end":4910,"confidence":0.7345338500000000436784830526448786258697509765625},{"sentiment":"NEUTRAL","speaker":"B","text":"How are you doing?","start":5040,"end":5790,"confidence":0.7921296399999999682250972909969277679920196533203125},{"sentiment":"POSITIVE","speaker":"A","text":"I'm okay, yeah, okay.","start":5940,"end":7340,"confidence":0.83575279999999996238813082527485676109790802001953125},{"sentiment":"NEUTRAL","speaker":"B","text":"I do have to pass data protection purposes again just before we continue with the 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had a bath or a shower or something.","start":370826,"end":377503,"confidence":0.85792659999999998365893816298921592533588409423828125},{"sentiment":"NEGATIVE","speaker":"A","text":"I really can't remember.","start":378691,"end":379670,"confidence":0.56996583999999994585294871285441331565380096435546875},{"sentiment":"POSITIVE","speaker":"A","text":"I certainly was not as bad as previous.","start":379895,"end":382222,"confidence":0.56368183999999998956553781681577675044536590576171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, so when you were saying when you was able to have the bath and shower, um, was it something where you was able to have your own privacy?","start":382784,"end":391034,"confidence":0.8651972999999999469622480319230817258358001708984375},{"sentiment":"NEGATIVE","speaker":"A","text":"Oh no, no, no, no, no, no, no.","start":391242,"end":392815,"confidence":0.890693900000000038374992072931490838527679443359375},{"sentiment":"NEUTRAL","speaker":"B","text":"All right, so would you just be able to briefly describe what it was like when you was taking a shower?","start":393008,"end":396940,"confidence":0.90092236000000003315335561637766659259796142578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, it's just\u2014 I mean, showers were all open.","start":397004,"end":399187,"confidence":0.74779519999999999324558075386448763310909271240234375},{"sentiment":"NEUTRAL","speaker":"A","text":"And you were standing next to somebody.","start":399559,"end":400938,"confidence":0.74295129999999998116066990405670367181301116943359375},{"sentiment":"NEGATIVE","speaker":"A","text":"There was no privacy, no privacy whatsoever.","start":402235,"end":404327,"confidence":0.56421390000000004594227220877655781805515289306640625},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm sorry to seem like this is prying or anything like that, but was it ever a member of staff present when you were showering and stuff?","start":415590,"end":423368,"confidence":0.667651699999999959089791445876471698284149169921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, yeah, because you were watched 24\/7.","start":423529,"end":424885,"confidence":0.61911075999999998220602037690696306526660919189453125},{"sentiment":"NEUTRAL","speaker":"A","text":"There, it was constant.","start":425847,"end":427076,"confidence":0.73041146999999995159669197164475917816162109375},{"sentiment":"NEGATIVE","speaker":"A","text":"You couldn't be left alone unless, unless you're in your room locked in.","start":427464,"end":430683,"confidence":0.53278619999999998757544972249888814985752105712890625},{"sentiment":"NEUTRAL","speaker":"B","text":"What was contact like with your family?","start":441362,"end":447810,"confidence":0.84270809999999995998365420746267773211002349853515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Would you ever refuse or deny contact?","start":447890,"end":449879,"confidence":0.72582449999999998357935737658408470451831817626953125},{"sentiment":"NEGATIVE","speaker":"A","text":"I've never seen them for 3 weeks.","start":449945,"end":450834,"confidence":0.5726192599999999632842673236154951155185699462890625},{"sentiment":"NEGATIVE","speaker":"A","text":"Was not allowed to see them.","start":451304,"end":452032,"confidence":0.84535320000000002682583044588682241737842559814453125},{"sentiment":"NEGATIVE","speaker":"B","text":"He wasn't allowed to see him?","start":453068,"end":454056,"confidence":0.583300200000000046429704525507986545562744140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Nope.","start":454137,"end":454315,"confidence":0.48655769999999998187689698170288465917110443115234375},{"sentiment":"NEGATIVE","speaker":"A","text":"No family contact for 3 weeks.","start":454639,"end":456258,"confidence":0.65400683999999997819685404465417377650737762451171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Did you have a request to try and contact your family?","start":456306,"end":458735,"confidence":0.8514475999999999711320697315386496484279632568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, yeah, yeah, I wanted my mum.","start":459370,"end":461042,"confidence":0.6373997300000000532094190930365584790706634521484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, yeah.","start":461332,"end":462731,"confidence":0.493536470000000004887397153652273118495941162109375},{"sentiment":"NEUTRAL","speaker":"A","text":"And there was once that they did come up, but, um, only because they wanted\u2014 the assessment said, what, just me to see a psychologist?","start":463278,"end":470512,"confidence":0.74374187000000002711885827011428773403167724609375},{"sentiment":"NEUTRAL","speaker":"A","text":"And he had turned up.","start":470593,"end":471436,"confidence":0.77224535000000005258158353171893395483493804931640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay, one moment for a second.","start":472538,"end":473835,"confidence":0.76253340000000002785185415632440708577632904052734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Sure.","start":474159,"end":474289,"confidence":0.47534682999999999797324790051789022982120513916015625},{"sentiment":"NEUTRAL","speaker":"B","text":"Can you remember the child psychologist's name?","start":492825,"end":496874,"confidence":0.80445986999999996580612560137524269521236419677734375},{"sentiment":"POSITIVE","speaker":"B","text":"No, that's fine, don't worry.","start":497100,"end":499815,"confidence":0.706536199999999947607420835993252694606781005859375},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, I was not in a good way.","start":500674,"end":501995,"confidence":0.80306195999999996359974829829297959804534912109375},{"sentiment":"NEGATIVE","speaker":"A","text":"Um, to say the least.","start":503247,"end":504292,"confidence":0.5492461299999999990717469700030051171779632568359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Can you remember what the outcome was from you being seen by the child psychologist?","start":511049,"end":516057,"confidence":0.80869429999999997704662746400572359561920166015625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, it was never discussed with me.","start":516105,"end":517042,"confidence":0.57347970000000003665263648144900798797607421875},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I was never privy to that information.","start":517349,"end":518965,"confidence":0.6564330000000000442383907284238375723361968994140625},{"sentiment":"NEUTRAL","speaker":"B","text":"So I just put the outcome of which was never discussed with me.","start":524180,"end":526466,"confidence":0.50220494999999998331219330793828703463077545166015625},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, none of this was discussed with me in any way, shape, or form.","start":526936,"end":530585,"confidence":0.57125663999999998221568375811330042779445648193359375},{"sentiment":"NEUTRAL","speaker":"A","text":"And I was put in there so I couldn't abscond.","start":532387,"end":533837,"confidence":0.7363041999999999642767534169252030551433563232421875},{"sentiment":"NEUTRAL","speaker":"B","text":"So now I'm just gonna go into the next question.","start":555149,"end":556671,"confidence":0.78061384000000000327190718962810933589935302734375},{"sentiment":"NEUTRAL","speaker":"B","text":"How did the other children genuinely treat you?","start":557254,"end":560743,"confidence":0.576040499999999955349494484835304319858551025390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Because I was in Edinburgh, it genuinely wasn't as bad, but there was still a tier system, as in hierarchy.","start":562850,"end":572259,"confidence":0.567419099999999954064833218581043183803558349609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Obviously I was still quite young, and there was children there up to 16.","start":572904,"end":576338,"confidence":0.81594379999999999686366436435491777956485748291015625},{"sentiment":"NEUTRAL","speaker":"B","text":"The children there that were 16?","start":597700,"end":599060,"confidence":0.76264363999999995602507851799600757658481597900390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, there's older children.","start":599417,"end":600405,"confidence":0.68047296999999995481545056463801302015781402587890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, yeah, I should put the other children.","start":600470,"end":608562,"confidence":0.62969905000000003791882363657350651919841766357421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay, there were a tier system hierarchy.","start":608627,"end":610500,"confidence":0.75125604999999995303738842267193831503391265869140625},{"sentiment":"NEUTRAL","speaker":"B","text":"I was still quite young.","start":610904,"end":611760,"confidence":0.7546186999999999756028046249412000179290771484375},{"sentiment":"NEUTRAL","speaker":"B","text":"There were children there that were 16.","start":611953,"end":613859,"confidence":0.65842133999999996607499497258686460554599761962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, they were, they were the, like, say, the kingpins, you know what I mean?","start":615478,"end":618242,"confidence":0.69091550000000001574562702444382011890411376953125},{"sentiment":"NEUTRAL","speaker":"B","text":"So to speak.","start":623354,"end":624078,"confidence":0.73231034999999999879349843467934988439083099365234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":624561,"end":626250,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"How did they, how did the staff genuinely treat you?","start":627988,"end":630858,"confidence":0.75115100000000001312372432948905043303966522216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Like, uh, you're only the one he cared for, put it that way.","start":634504,"end":639624,"confidence":0.714371199999999983987208906910382211208343505859375},{"sentiment":"NEUTRAL","speaker":"A","text":"You were there, they were there to do a job.","start":640050,"end":641846,"confidence":0.78172374000000000027199575924896635115146636962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"You know what I mean?","start":642251,"end":642542,"confidence":0.67174845999999999168750264288973994553089141845703125},{"sentiment":"NEUTRAL","speaker":"A","text":"They were turning up to do the job, but there was no one-to-one.","start":642591,"end":644906,"confidence":0.76231660000000001087272494260105304419994354248046875},{"sentiment":"NEUTRAL","speaker":"A","text":"You were just there.","start":648027,"end":649191,"confidence":0.76460092999999995644344608081155456602573394775390625},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, it was just a routine.","start":649579,"end":651585,"confidence":0.7540393499999999971095121509279124438762664794921875},{"sentiment":"NEGATIVE","speaker":"B","text":"So the staff didn't care for you, they were only there to do a job.","start":668140,"end":670803,"confidence":0.65258439999999995340118630338110961019992828369140625},{"sentiment":"NEUTRAL","speaker":"B","text":"There was no one-to-one, you were just there.","start":670883,"end":672727,"confidence":0.80016860000000000763265006753499619662761688232421875},{"sentiment":"NEUTRAL","speaker":"B","text":"There was no routine.","start":673112,"end":674059,"confidence":0.69049499999999996990851514055975712835788726806640625},{"sentiment":"NEUTRAL","speaker":"B","text":"And was there any form of rules, punishments, isolation, or unsafe arrangements that was enforced by the staff?","start":674716,"end":681805,"confidence":0.61162649999999996186517137175542302429676055908203125},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, they had a single cell that would put you in and strip you.","start":681869,"end":685141,"confidence":0.58858686999999998423760416699224151670932769775390625},{"sentiment":"NEGATIVE","speaker":"B","text":"Oh, sorry, a single cell which they'd strip you?","start":686119,"end":688301,"confidence":0.59916340000000001264623961105826310813426971435546875},{"sentiment":"NEUTRAL","speaker":"A","text":"They'd strip you, and it had peepholes, and all the kids\u2014 they'd make the kids bang on the door when they're\u2014 because you wouldn't be\u2014 you'd be allowed out for breakfast.","start":688782,"end":694700,"confidence":0.589853469999999990847072695032693445682525634765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Hold on one second.","start":695408,"end":697368,"confidence":0.68062323000000002348741645619156770408153533935546875},{"sentiment":"NEGATIVE","speaker":"B","text":"Sorry about this, Richard.","start":697532,"end":698332,"confidence":0.64079136000000003203780352123430930078029632568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":698626,"end":698920,"confidence":0.58435179999999997679793750648968853056430816650390625},{"sentiment":"NEUTRAL","speaker":"B","text":"I just saw about this, correct?","start":725825,"end":726867,"confidence":0.86416389999999998483559693340794183313846588134765625},{"sentiment":"NEUTRAL","speaker":"B","text":"They had a single cell which they would strip you in.","start":727925,"end":729961,"confidence":0.58918625000000002245315045001916587352752685546875},{"sentiment":"NEGATIVE","speaker":"B","text":"There was peepholes, there was peepholes in the cell in which the other children would look through to mock you and bang on the door, correct?","start":730474,"end":737286,"confidence":0.68854979999999998963033931431709788739681243896484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":737607,"end":737880,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEGATIVE","speaker":"A","text":"And you would, you would have been there for the duration of your punishment.","start":738360,"end":742128,"confidence":0.6044478399999999584935039820265956223011016845703125},{"sentiment":"NEUTRAL","speaker":"B","text":"You've been there for the duration of the punishment?","start":747450,"end":749796,"confidence":0.6785162700000000324251914207707159221172332763671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, it was 3 days.","start":749876,"end":750985,"confidence":0.772247899999999987130649969913065433502197265625},{"sentiment":"NEUTRAL","speaker":"A","text":"You've been there for 3 days, 3 days, 3 days, maybe 4 days, and you would be stripped naked and you would obviously bring your food in, but there's no, there's no, um, nothing at all to do.","start":751097,"end":764290,"confidence":0.5722227699999999916968818070017732679843902587890625},{"sentiment":"NEUTRAL","speaker":"A","text":"No books, no nothing.","start":764434,"end":765366,"confidence":0.58139269999999998450590510401525534689426422119140625},{"sentiment":"NEUTRAL","speaker":"B","text":"So as you put, the punishment would last up to 3 or 4 days.","start":798059,"end":800389,"confidence":0.7317272999999999694153984819422475993633270263671875},{"sentiment":"NEGATIVE","speaker":"B","text":"You would be naked, not provided any books or stimulant.","start":800486,"end":802347,"confidence":0.7585044499999999967343455864465795457363128662109375},{"sentiment":"NEUTRAL","speaker":"B","text":"They would only provide you with food.","start":802444,"end":805577,"confidence":0.5462690599999999729874389231554232537746429443359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yep, correct.","start":805997,"end":806969,"confidence":0.5405896999999999508190740016289055347442626953125},{"sentiment":"NEGATIVE","speaker":"A","text":"They did have a potty in the corner, you pissing the pot legs.","start":807454,"end":809688,"confidence":0.5558020999999999656182581020402722060680389404296875},{"sentiment":"NEUTRAL","speaker":"B","text":"If you ever used the, uh, the pot, was it ever changed if you, if you requested for it to be changed?","start":822353,"end":829300,"confidence":0.86703669999999999351558699345332570374011993408203125},{"sentiment":"NEGATIVE","speaker":"A","text":"No, no, you once Once a day you would be let out to empty your piss pot, um, and that's it, you're back in again.","start":829365,"end":838377,"confidence":0.66229283999999999377195081251556985080242156982421875},{"sentiment":"NEUTRAL","speaker":"A","text":"You didn't even have\u2014 I know even in prison, like, you get exercise.","start":839480,"end":842100,"confidence":0.641275400000000050937387641170062124729156494140625},{"sentiment":"NEGATIVE","speaker":"A","text":"There's never any, nothing like that.","start":842181,"end":843557,"confidence":0.46150619999999997755679714828147552907466888427734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":847136,"end":849326,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEGATIVE","speaker":"B","text":"So again, um, it is going to be, um Identifying what you'd now consider abuse that you suffered whilst she was at the assessment centre.","start":856055,"end":865900,"confidence":0.54466420000000004275619858162826858460903167724609375},{"sentiment":"NEGATIVE","speaker":"B","text":"And so in relation to neglect, that would be any inadequate or withholding of food, clothing, warmth, hygiene, supervision, safety, medical care, education, or emotional support, unsafe confinement, failure to protect from bullying, violence, sexual harm, or other children or unsafe adults.","start":867787,"end":883809,"confidence":0.89768225000000001490008116888930089771747589111328125},{"sentiment":"NEGATIVE","speaker":"B","text":"Looking back, would you say that you was a victim of neglect whilst she was at the assessment centre?","start":884292,"end":888148,"confidence":0.5227814299999999914092541075660847127437591552734375},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, 100%.","start":888363,"end":889337,"confidence":0.54147124000000002030930090768379159271717071533203125},{"sentiment":"NEGATIVE","speaker":"A","text":"Predominantly psychological.","start":894890,"end":899917,"confidence":0.492550800000000010836487263077287934720516204833984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Looking back at your time when you was at the assessment centre, is there anything what you'd now consider as physical abuse?","start":910759,"end":918087,"confidence":0.53260695999999996264051560501684434711933135986328125},{"sentiment":"NEUTRAL","speaker":"A","text":"You were given a punch here and there, yeah.","start":919064,"end":921179,"confidence":0.8217752000000000389690058000269345939159393310546875},{"sentiment":"NEGATIVE","speaker":"A","text":"If you step\u2014 if you stepped out of line, if you want to go to put in a cell, you were given a punch or a slap.","start":922746,"end":927090,"confidence":0.62275480000000005276206138660199940204620361328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Can you recall where they'd hit you?","start":938153,"end":939684,"confidence":0.80618590000000001083435563487000763416290283203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Was it in the face?","start":940905,"end":942044,"confidence":0.813569399999999998129851519479416310787200927734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Genitals.","start":943425,"end":944170,"confidence":0.61176233999999996004959257334121502935886383056640625},{"sentiment":"NEGATIVE","speaker":"A","text":"Give you a kick or a punch in the genitals.","start":944252,"end":946204,"confidence":0.5498893000000000252924792221165262162685394287109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Never anywhere that could be seen.","start":947750,"end":948859,"confidence":0.5606474999999999653255144949071109294891357421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Never.","start":949310,"end":949599,"confidence":0.43164802000000002113466734954272396862506866455078125},{"sentiment":"NEGATIVE","speaker":"B","text":"Looking back at your time, would you say that there's anything what you would now consider as emotional abuse?","start":958978,"end":963380,"confidence":0.496141639999999994881108023037086240947246551513671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh yeah, yeah.","start":964793,"end":965719,"confidence":0.484886380000000005718874263038742356002330780029296875},{"sentiment":"NEUTRAL","speaker":"B","text":"And then again, for looking back at your time at the assessment centre, is there anything what you'd now consider as sexual abuse?","start":967723,"end":972056,"confidence":0.495288200000000011780088016166700981557369232177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, no, no, no problem.","start":974363,"end":977093,"confidence":0.52579209999999998448316773647093214094638824462890625},{"sentiment":"NEGATIVE","speaker":"B","text":"So I'm going to ask the following questions again in relation to all three levels of abuse that you suffered while you was at the assessment centre.","start":977800,"end":986055,"confidence":0.68965750000000003439026841078884899616241455078125},{"sentiment":"NEUTRAL","speaker":"B","text":"So in relation to the neglect, Richard, could you please confirm who was involved or responsible?","start":986714,"end":992078,"confidence":0.7342729999999999535020833718590438365936279296875},{"sentiment":"NEUTRAL","speaker":"A","text":"The system.","start":993540,"end":994182,"confidence":0.4747141999999999750770030004787258803844451904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"The system is the system, yeah, clear and simple.","start":995162,"end":997892,"confidence":0.6596100000000000296296320811961777508258819580078125},{"sentiment":"NEUTRAL","speaker":"A","text":"There is only one answer, yeah, yeah, it's the system.","start":998117,"end":1000735,"confidence":0.57955360000000000209041672860621474683284759521484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Edinburgh Council.","start":1001008,"end":1002695,"confidence":0.74940704999999996349657749306061305105686187744140625},{"sentiment":"NEGATIVE","speaker":"A","text":"Or in our children's panel allowed this to happen by putting the children in here.","start":1003420,"end":1008892,"confidence":0.8872884500000000063124616644927300512790679931640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Can you think of any specific\u2014 sorry, can you remember any names or any specific roles, descriptions of the staff?","start":1021296,"end":1031050,"confidence":0.76737080000000001955839934453251771628856658935546875},{"sentiment":"NEUTRAL","speaker":"A","text":"One springs to mind, and his name is Ronnie Motherwell.","start":1032365,"end":1036022,"confidence":0.8220927000000000095525365395587868988513946533203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Ronnie Motherwell?","start":1037399,"end":1038431,"confidence":0.85937995000000000356266127710114233195781707763671875},{"sentiment":"POSITIVE","speaker":"B","text":"Yes.","start":1041826,"end":1041891,"confidence":0.461038950000000002926725528595852665603160858154296875},{"sentiment":"NEGATIVE","speaker":"B","text":"And would you say, um, Ronnie Motherwell was responsible for any of the abuse that you suffered when you was there?","start":1042004,"end":1050094,"confidence":0.63941199999999998038191506566363386809825897216796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Could you specifically highlight which levels of abuse?","start":1051331,"end":1054231,"confidence":0.576542200000000004678213372244499623775482177734375},{"sentiment":"NEGATIVE","speaker":"B","text":"Which type of abuse?","start":1054457,"end":1055859,"confidence":0.6524803999999999604142431053332984447479248046875},{"sentiment":"NEGATIVE","speaker":"A","text":"He would punch you.","start":1055907,"end":1056745,"confidence":0.726980399999999971072384141734801232814788818359375},{"sentiment":"NEUTRAL","speaker":"A","text":"He would kick you if you were gonna get\u2014 yeah, I mean, it's\u2014 yeah, just an odd dig.","start":1057046,"end":1062064,"confidence":0.6268983500000000486096496388199739158153533935546875},{"sentiment":"NEUTRAL","speaker":"A","text":"It was not to the extent as Lendrick Muir, but there was\u2014 you're always alert, you know.","start":1062144,"end":1068700,"confidence":0.84982239999999997781543470409815199673175811767578125},{"sentiment":"NEGATIVE","speaker":"A","text":"I mean, you knew what was coming if you stood out of line.","start":1068748,"end":1071045,"confidence":0.5326003999999999738435008111991919577121734619140625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":1071595,"end":1071918,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And again, in relation to who was responsible, um, for the physical abuse, um, who would you say was involved or responsible for that?","start":1090948,"end":1101476,"confidence":0.56744369999999999532036554228398017585277557373046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Staff.","start":1101783,"end":1102107,"confidence":0.68702227000000004597524139171582646667957305908203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":1103158,"end":1103336,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Do you remember any specific names?","start":1103449,"end":1104678,"confidence":0.87810040000000000315338866130332462489604949951171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, Ronnie Motherwell was one.","start":1105115,"end":1106133,"confidence":0.7616464499999999748780510344658978283405303955078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, not really.","start":1107598,"end":1108440,"confidence":0.56558059999999998890274355289875529706478118896484375},{"sentiment":"NEUTRAL","speaker":"A","text":"He always starts\u2014 he always sprung to mind.","start":1108506,"end":1110504,"confidence":0.69665915000000000478763695355155505239963531494140625},{"sentiment":"NEGATIVE","speaker":"A","text":"Um, he was a Scouse, like, yeah, in the highest order.","start":1111537,"end":1115094,"confidence":0.8592788000000000092626351033686660230159759521484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And again, in relation to the emotional abuse, um, are you able to confirm who was involved or responsible?","start":1133385,"end":1138468,"confidence":0.56904279999999995975912270296248607337474822998046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, everybody dealt with my care package, to be fair.","start":1140391,"end":1144131,"confidence":0.7764216999999999924142457530251704156398773193359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Everyone dealt with your care package?","start":1144725,"end":1146555,"confidence":0.8141269700000000053563553592539392411708831787109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Everybody dealt with my care package, yeah, because I mean, I go to an assessment centre\u2014 sorry, I go to a children's panel, and there was no dialogue with myself.","start":1146684,"end":1158162,"confidence":0.52558599999999999763389268991886638104915618896484375},{"sentiment":"NEGATIVE","speaker":"A","text":"I went there because I kept absconding from Landryk Muir, and the next thing I know, I walked\u2014 I was shackled and put into a social worker's car.","start":1158226,"end":1168661,"confidence":0.49246224999999999027977537480182945728302001953125},{"sentiment":"NEGATIVE","speaker":"A","text":"Taken from my parents, no explanation, no nothing.","start":1170589,"end":1173849,"confidence":0.6392463999999999924028770692530088126659393310546875},{"sentiment":"NEUTRAL","speaker":"B","text":"You were shackled, did you say?","start":1174588,"end":1175937,"confidence":0.61705816000000002219394446001388132572174072265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Handcuffs, eye cuffs, yeah, yeah, cuffs, so I couldn't abscond, I couldn't run away, because if I got to that door, I would have, trust me.","start":1176050,"end":1186667,"confidence":0.65301036999999995114052353528677485883235931396484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, so you was putting cuffs on, then putting cuffs and taken to the car, then straight to the assessment centre, straight there.","start":1186828,"end":1194297,"confidence":0.724248699999999967502617437276057898998260498046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, there's no passing go, there's no goodbye to parents, nothing.","start":1194410,"end":1201785,"confidence":0.671571970000000018075070329359732568264007568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"I always remember the children's panel had a button under the table, and I knew\u2014 obviously I knew exactly what was going to happen.","start":1209647,"end":1218100,"confidence":0.6514202399999999837376662981114350259304046630859375},{"sentiment":"NEUTRAL","speaker":"A","text":"The button was pressed, you could hear it.","start":1218729,"end":1220665,"confidence":0.76100372999999998935294343027635477483272552490234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, indicate them to lock the doors down the stairs.","start":1221243,"end":1223549,"confidence":0.71590359999999997331343593032215721905231475830078125},{"sentiment":"NEUTRAL","speaker":"B","text":"And was this the door downstairs?","start":1230412,"end":1232342,"confidence":0.845036270000000033775222618714906275272369384765625},{"sentiment":"NEUTRAL","speaker":"B","text":"You mean in the entrance of the building?","start":1232422,"end":1233613,"confidence":0.7824294000000000526284793522791005671024322509765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Correct.","start":1234031,"end":1234368,"confidence":0.58715682999999996294349102754495106637477874755859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, yeah, they sealed it so I couldn't get out.","start":1234594,"end":1236604,"confidence":0.52989834999999996245634292790782637894153594970703125},{"sentiment":"NEUTRAL","speaker":"C","text":"Hi, this is Craig.","start":1250472,"end":1251812,"confidence":0.75603629999999999444781906277057714760303497314453125},{"sentiment":"NEUTRAL","speaker":"C","text":"Hi Craig, it's Leah calling from Eleanor Legal.","start":1252959,"end":1256319,"confidence":0.89642659999999996234265609018621034920215606689453125},{"sentiment":"NEUTRAL","speaker":"C","text":"Is now still a good time to conduct your witness statement?","start":1256707,"end":1259111,"confidence":0.86225956999999997520944816642440855503082275390625},{"sentiment":"NEUTRAL","speaker":"B","text":"So now we're just going to go through each level of the abuse, if you're able to provide one clear example of what happened, where and when did it occur, what was happening before the abuse took place, during, and afterwards.","start":1261182,"end":1275541,"confidence":0.64452540000000002606839188956655561923980712890625},{"sentiment":"NEUTRAL","speaker":"B","text":"So we'll start first with the neglect.","start":1275994,"end":1277469,"confidence":0.490982320000000027615527642410597763955593109130859375},{"sentiment":"NEUTRAL","speaker":"B","text":"Could you please provide me with one clear example of what happened, Richard?","start":1280155,"end":1283272,"confidence":0.83466476000000000556866552869905717670917510986328125},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, well, neglect to me was being put in a room for 3 days, potentially, or longer or shorter, and on average 3 days with no clothing, no stimulation, no light.","start":1283934,"end":1299591,"confidence":0.662523100000000031428726288140751421451568603515625},{"sentiment":"NEUTRAL","speaker":"C","text":"Kind of your final chance to say what you need to say.","start":1303580,"end":1308116,"confidence":0.857036050000000049209347707801498472690582275390625},{"sentiment":"NEGATIVE","speaker":"A","text":"And what abuse did you want?","start":1308681,"end":1310118,"confidence":0.4935943799999999992422772265854291617870330810546875},{"sentiment":"NEUTRAL","speaker":"C","text":"I mean, you got a drink or something nearby?","start":1310312,"end":1313842,"confidence":0.87781719999999996417727743391878902912139892578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, people can understand.","start":1316313,"end":1318387,"confidence":0.52628094000000003038763907170505262911319732666015625},{"sentiment":"NEGATIVE","speaker":"A","text":"You mean you're ripped from your family, put into this surrounding without any chat, dialogue, anything?","start":1318468,"end":1326079,"confidence":0.83787595999999997520291117325541563332080841064453125},{"sentiment":"NEGATIVE","speaker":"C","text":"Some questions could be quite upsetting because to give concerning home and care in the same past.","start":1327200,"end":1331810,"confidence":0.852978470000000044137777877040207386016845703125},{"sentiment":"NEUTRAL","speaker":"C","text":"Just take your right-hand side now.","start":1332790,"end":1335650,"confidence":0.84779590000000004668123665396706201136112213134765625},{"sentiment":"NEUTRAL","speaker":"C","text":"And before we do start, have you previously made any civil claim, criminal injuries claim, retrafications complaint, police report, inquiry statement, or claim to another team about any assistance you received?","start":1335650,"end":1349860,"confidence":0.7613697999999999854736643101205118000507354736328125},{"sentiment":"NEUTRAL","speaker":"C","text":"And have you ever received any payment, apology, settlement, or decision Do you recall what happened after this?","start":1351110,"end":1365427,"confidence":0.80825749999999996209254504719865508377552032470703125},{"sentiment":"NEUTRAL","speaker":"A","text":"What respect?","start":1366553,"end":1367249,"confidence":0.50517434000000005500652378032100386917591094970703125},{"sentiment":"NEUTRAL","speaker":"B","text":"So once you was obviously let out of the room, all right, just go back into mainstream then.","start":1367605,"end":1373399,"confidence":0.8004305400000000236815367316012270748615264892578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, you get your collection of clothes, you get your clothes back, and you just go back into your room.","start":1374760,"end":1379338,"confidence":0.8039104999999999723314658695016987621784210205078125},{"sentiment":"NEGATIVE","speaker":"A","text":"But I was put in there for 3 days because I refused to eat for 4 days.","start":1385067,"end":1389757,"confidence":0.8823676000000000296807911581709049642086029052734375},{"sentiment":"NEGATIVE","speaker":"B","text":"You refused to eat for 4 days?","start":1394402,"end":1396544,"confidence":0.81151870000000003724238695212989114224910736083984375},{"sentiment":"NEUTRAL","speaker":"C","text":"Yep.","start":1398780,"end":1398891,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"NEGATIVE","speaker":"B","text":"So now this will be in relation to the emotional abuse.","start":1407510,"end":1410871,"confidence":0.56030535999999997454068534352700226008892059326171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Are you able to provide a clear example of what happened, where and when did it occur, what happened before, during, and afterwards?","start":1412410,"end":1417921,"confidence":0.87302420000000002797690967781818471848964691162109375},{"sentiment":"NEGATIVE","speaker":"A","text":"I mean, I'm sounding like a stuck record here, but the motion\u2014 the emotional abuse started when I was in that children's panel, you know what I mean?","start":1420379,"end":1428213,"confidence":0.6871083000000000051699089453904889523983001708984375},{"sentiment":"NEUTRAL","speaker":"A","text":"There was never any questions as to why I absconded from Lendrickmuir.","start":1429163,"end":1433956,"confidence":0.72516550000000001841016228354419581592082977294921875},{"sentiment":"NEGATIVE","speaker":"A","text":"And obviously I could have told somebody, and what I was just labelled as this delinquent, and then the best thing was just to lock me up, and that emotionally screwed me up big time.","start":1435978,"end":1454813,"confidence":0.92068059999999996012576275461469776928424835205078125},{"sentiment":"NEUTRAL","speaker":"B","text":"It's just to go back a little bit, and if ever you do feel like obviously that you're repeating yourself I do apologise, obviously, for the repetitive questions.","start":1480577,"end":1490821,"confidence":0.59645479999999995168735722472774796187877655029296875},{"sentiment":"NEUTRAL","speaker":"B","text":"If the question\u2014 if the answer is the same, don't worry about giving a repetitive answer.","start":1491564,"end":1496631,"confidence":0.74134759999999999546815843132208101451396942138671875},{"sentiment":"POSITIVE","speaker":"B","text":"It's still okay to do so.","start":1496824,"end":1498013,"confidence":0.65135854000000004138115627938532270491123199462890625},{"sentiment":"POSITIVE","speaker":"B","text":"Okay, no problem.","start":1498270,"end":1500117,"confidence":0.5840469600000000038875214158906601369380950927734375},{"sentiment":"NEUTRAL","speaker":"B","text":"And finally, the final example, if you'd be able to give one clear example of what happened in relation to the physical abuse, where and when did it occur, and what happened?","start":1500583,"end":1511098,"confidence":0.5983773500000000300502733807661570608615875244140625},{"sentiment":"POSITIVE","speaker":"A","text":"It wasn't as bad as previous establishments.","start":1511407,"end":1517550,"confidence":0.52402603999999997075320834483136422932147979736328125},{"sentiment":"NEGATIVE","speaker":"A","text":"But I mean, we were teenagers, and if you anything out of line, then you would get a dig, you got punched.","start":1518514,"end":1526693,"confidence":0.71932936000000002874088522730744443833827972412109375},{"sentiment":"NEUTRAL","speaker":"A","text":"So it would happen, might happen on a daily basis, it might happen every 3 days, just when I got a bit cocky or rebelled, you know what I mean, you're put back into line.","start":1527367,"end":1537570,"confidence":0.56761479999999997492210468408302403986454010009765625},{"sentiment":"NEUTRAL","speaker":"B","text":"So you said you'd receive a dig?","start":1544092,"end":1547170,"confidence":0.66653919999999999834727759662200696766376495361328125},{"sentiment":"NEUTRAL","speaker":"A","text":"A dig or a punch?","start":1547798,"end":1548491,"confidence":0.77754325000000001910649416458909399807453155517578125},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, a dig, as in a dig in the ribs, or yeah, punching genitals or kicking genitals.","start":1548604,"end":1552519,"confidence":0.4895535699999999934561856207437813282012939453125},{"sentiment":"NEUTRAL","speaker":"B","text":"And again, can you recall anything what was happening, what would happen after this, after being in receipt of a punch?","start":1571467,"end":1578131,"confidence":0.87525487000000001813759809010662138462066650390625},{"sentiment":"NEUTRAL","speaker":"A","text":"You would just go on about your daily routine, whatever that may be, the norm.","start":1579110,"end":1585870,"confidence":0.73993220000000003988560592915746383368968963623046875},{"sentiment":"NEUTRAL","speaker":"A","text":"It was just accepted.","start":1592604,"end":1593685,"confidence":0.7151139399999999479717871508910320699214935302734375},{"sentiment":"NEUTRAL","speaker":"B","text":"When you say it was accepted, was this by members of staff?","start":1595460,"end":1599140,"confidence":0.865621500000000043684167394530959427356719970703125},{"sentiment":"NEGATIVE","speaker":"A","text":"Not by me.","start":1599510,"end":1599911,"confidence":0.4859904299999999732762034909683279693126678466796875},{"sentiment":"POSITIVE","speaker":"A","text":"It was\u2014 I just accepted it because I was\u2014 it was, it was the right thing to do in my head.","start":1600008,"end":1605025,"confidence":0.69577604999999997925641537221963517367839813232421875},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, I had been out of hand or I'd done whatever I'd done, and I mean, and that was your\u2014 I mean, obviously there's consequences in life, and that to me is a consequence.","start":1605945,"end":1613435,"confidence":0.5117661399999999805032757649314589798450469970703125},{"sentiment":"NEGATIVE","speaker":"A","text":"At the time, when you're a teenager, you just don't know any better.","start":1615375,"end":1617729,"confidence":0.6542122999999999688469642933341674506664276123046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":1624487,"end":1636533,"confidence":0.58435179999999997679793750648968853056430816650390625},{"sentiment":"NEGATIVE","speaker":"B","text":"So now the relating 5 questions are going to be very repetitive, but it's just going to be in relation to the neglect, emotional, physical abuse.","start":1645474,"end":1652909,"confidence":0.79748520000000000518269871463417075574398040771484375},{"sentiment":"NEUTRAL","speaker":"B","text":"How often did the neglect happen?","start":1653406,"end":1655537,"confidence":0.574992949999999947152673485106788575649261474609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Over what period?","start":1656114,"end":1656819,"confidence":0.76777660000000003126530145891592837870121002197265625},{"sentiment":"NEGATIVE","speaker":"B","text":"And did it ever change or become worse?","start":1656868,"end":1658534,"confidence":0.7816435999999999939547024041530676186084747314453125},{"sentiment":"NEGATIVE","speaker":"A","text":"Well, you were neglected from the minute you were in there.","start":1658999,"end":1661354,"confidence":0.8476777699999999970970065987785346806049346923828125},{"sentiment":"NEGATIVE","speaker":"A","text":"Really, I mean, from day 1 to day 21, you were neglected.","start":1662220,"end":1667588,"confidence":0.76318030000000003365556722201290540397167205810546875},{"sentiment":"NEGATIVE","speaker":"A","text":"Looking back, you know, I mean, I mean, you wouldn't treat an animal the way that we were treated as children.","start":1670609,"end":1675017,"confidence":0.71995229999999998948823076716507785022258758544921875},{"sentiment":"POSITIVE","speaker":"A","text":"This is a big thing.","start":1683279,"end":1684057,"confidence":0.54810420000000004137064024689607322216033935546875},{"sentiment":"NEUTRAL","speaker":"A","text":"We were children, okay?","start":1684170,"end":1685774,"confidence":0.66437480000000004309868018026463687419891357421875},{"sentiment":"NEGATIVE","speaker":"A","text":"And it's horrendous.","start":1686341,"end":1688204,"confidence":0.9105917999999999512539261559140868484973907470703125},{"sentiment":"NEUTRAL","speaker":"C","text":"Say she had been there since the 2nd of August 1968 and that Crosslet is the only home that she has known.","start":1696190,"end":1702170,"confidence":0.8877036000000000370846464647911489009857177734375},{"sentiment":"NEUTRAL","speaker":"C","text":"You remained at Crosslet during your early childhood, but Crosslet was under quarryers but it was not classed as a quarryer's home.","start":1704050,"end":1711750,"confidence":0.77114300000000002288658151883282698690891265869140625},{"sentiment":"NEUTRAL","speaker":"C","text":"So it's\u2014 does that make sense?","start":1711750,"end":1713080,"confidence":0.79761910000000002529674247853108681738376617431640625},{"sentiment":"NEUTRAL","speaker":"B","text":"[Speaker:MR RICHARD GARRIE] And again, the same question but this time in relation to the emotional abuse, Richard.","start":1713080,"end":1718530,"confidence":0.5846404400000000389781007470446638762950897216796875},{"sentiment":"NEGATIVE","speaker":"B","text":"How often did this happen, over what period, and did it ever change or become worse?","start":1718530,"end":1721710,"confidence":0.70186406000000001181859943244489841163158416748046875},{"sentiment":"NEGATIVE","speaker":"A","text":"Worse.","start":1721800,"end":1722169,"confidence":0.865744700000000033668356991256587207317352294921875},{"sentiment":"NEGATIVE","speaker":"A","text":"My emotions were\u2014 I mean, I couldn't focus, I couldn't think, and I was just robotic.","start":1722491,"end":1730661,"confidence":0.90818440000000000278390643870807252824306488037109375},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, I was in the system, so your emotions didn't come into anything back then.","start":1731148,"end":1740405,"confidence":0.6861414999999999597690703012631274759769439697265625},{"sentiment":"NEUTRAL","speaker":"C","text":"Was 1973.","start":1747250,"end":1748710,"confidence":0.8161251000000000477285766464774496853351593017578125},{"sentiment":"NEUTRAL","speaker":"C","text":"You've been there from the age of 5, and it looks like you were there for about a year.","start":1748710,"end":1753230,"confidence":0.7885543999999999886796331338700838387012481689453125},{"sentiment":"NEGATIVE","speaker":"B","text":"I couldn't think.","start":1754490,"end":1755450,"confidence":0.62296680000000004273630338502698577940464019775390625},{"sentiment":"NEGATIVE","speaker":"B","text":"I was robotic.","start":1755450,"end":1756060,"confidence":0.60987320000000000419504431192763149738311767578125},{"sentiment":"NEUTRAL","speaker":"B","text":"I was just in the system.","start":1756410,"end":1757360,"confidence":0.59827010000000002687414735191850923001766204833984375},{"sentiment":"NEUTRAL","speaker":"B","text":"My emotions never came into question back then.","start":1757450,"end":1759780,"confidence":0.68298804999999995768433791454299353063106536865234375},{"sentiment":"NEGATIVE","speaker":"A","text":"No, no, obviously I'm fucked up.","start":1760090,"end":1762790,"confidence":0.94576709999999997169339849278912879526615142822265625},{"sentiment":"NEUTRAL","speaker":"A","text":"That's, again, that's the way I felt at the time.","start":1763850,"end":1765680,"confidence":0.82931732999999996369666632745065726339817047119140625},{"sentiment":"NEGATIVE","speaker":"A","text":"That's just\u2014 my head was just done.","start":1765830,"end":1769000,"confidence":0.49591193000000000079552364695700816810131072998046875},{"sentiment":"NEUTRAL","speaker":"C","text":"'88 until '81.","start":1773988,"end":1775367,"confidence":0.8837454300000000539938582733157090842723846435546875},{"sentiment":"NEUTRAL","speaker":"C","text":"I've got a 6-month family placement.","start":1777631,"end":1781016,"confidence":0.89122884999999996136210711483727209270000457763671875},{"sentiment":"NEGATIVE","speaker":"B","text":"And again, it might seem a bit repeated, but in relation to the physical abuse, how often did this happen?","start":1783207,"end":1789873,"confidence":0.5312094000000000537653477294952608644962310791015625},{"sentiment":"NEUTRAL","speaker":"B","text":"Over what period?","start":1790454,"end":1791052,"confidence":0.76777660000000003126530145891592837870121002197265625},{"sentiment":"NEGATIVE","speaker":"B","text":"And did it ever change or become worse?","start":1791100,"end":1792574,"confidence":0.7816435999999999939547024041530676186084747314453125},{"sentiment":"NEGATIVE","speaker":"A","text":"It didn't come any worse because there was cameras and they couldn't really make it any worse as such.","start":1793401,"end":1800885,"confidence":0.7927589999999999914592763161635957658290863037109375},{"sentiment":"NEUTRAL","speaker":"A","text":"It happened periodically.","start":1801634,"end":1803328,"confidence":0.78693880000000004937277253702632151544094085693359375},{"sentiment":"NEUTRAL","speaker":"A","text":"It could happen once a day, it could happen once every 3 days.","start":1806636,"end":1809431,"confidence":0.81705755000000002130633447450236417353153228759765625},{"sentiment":"NEGATIVE","speaker":"A","text":"So it could be once a day or once every\u2014 yeah, it was really\u2014 I mean, that was their form of punishment when we were out of line.","start":1815880,"end":1823015,"confidence":0.493342129999999989831138691442902199923992156982421875},{"sentiment":"NEUTRAL","speaker":"C","text":"And do you understand the purpose of the statement?","start":1827220,"end":1832900,"confidence":0.77004879999999997775006477240822277963161468505859375},{"sentiment":"NEUTRAL","speaker":"C","text":"And do you agree that it can be used for your Scottish redress application alongside any supporting evidence?","start":1833120,"end":1839320,"confidence":0.9190805600000000463722926724585704505443572998046875},{"sentiment":"POSITIVE","speaker":"C","text":"Amazing.","start":1839320,"end":1840580,"confidence":0.80193170000000002506368446120177395641803741455078125},{"sentiment":"NEGATIVE","speaker":"C","text":"So I'm gonna ask some questions about your personal background and your entry into care, but I know that that would be a bit difficult for you.","start":1840580,"end":1847500,"confidence":0.5015340999999999826997054697130806744098663330078125},{"sentiment":"NEUTRAL","speaker":"B","text":"We're now on to the next question.","start":1847610,"end":1849190,"confidence":0.85310196999999998723751559737138450145721435546875},{"sentiment":"NEGATIVE","speaker":"B","text":"Again, it'll be asked again, um, 3 times, just in relation to the abuse of which you've suffered.","start":1849280,"end":1855100,"confidence":0.6249029999999999862581034903996624052524566650390625},{"sentiment":"NEGATIVE","speaker":"B","text":"So I do apologise if it becomes a bit tedious or repetitive.","start":1855100,"end":1856880,"confidence":0.6051206000000000084781959230895154178142547607421875},{"sentiment":"NEUTRAL","speaker":"B","text":"So in relation to the neglect, what immediate effects did you experience?","start":1859875,"end":1863638,"confidence":0.73715059999999998918696064720279537141323089599609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Immediate?","start":1865680,"end":1866164,"confidence":0.76231729999999997549053887269110418856143951416015625},{"sentiment":"NEGATIVE","speaker":"A","text":"Worthless.","start":1868377,"end":1868764,"confidence":0.66966574999999994854960050361114554107189178466796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, all my self-respect.","start":1869975,"end":1873027,"confidence":0.6563052000000000330004468196420930325984954833984375},{"sentiment":"NEGATIVE","speaker":"B","text":"As in you like lost all your self-respect?","start":1876529,"end":1878626,"confidence":0.8243639000000000383039377993554808199405670166015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, a lot.","start":1878772,"end":1879449,"confidence":0.650149639999999973127842167741619050502777099609375},{"sentiment":"NEGATIVE","speaker":"A","text":"I mean, whatever respect I did have for myself, it was gone.","start":1879514,"end":1881483,"confidence":0.529085400000000039000269680400379002094268798828125},{"sentiment":"NEGATIVE","speaker":"A","text":"I absolutely despised my family because of this.","start":1883460,"end":1886220,"confidence":0.97685074999999998990318772484897635877132415771484375},{"sentiment":"NEUTRAL","speaker":"C","text":"Do you know anything about why you were put into care?","start":1886746,"end":1889124,"confidence":0.6389506499999999533656591665931046009063720703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, just life.","start":1896074,"end":1897249,"confidence":0.564058839999999950265419101924635469913482666015625},{"sentiment":"NEGATIVE","speaker":"A","text":"And just, I, I just hated life.","start":1897314,"end":1899828,"confidence":0.96426343999999997169680909792077727615833282470703125},{"sentiment":"POSITIVE","speaker":"B","text":"That's perfectly fine, Richard.","start":1904263,"end":1906303,"confidence":0.6842740000000000488711293655796907842159271240234375},{"sentiment":"NEGATIVE","speaker":"B","text":"And we're now going to go into relation to the emotional, emotional abuse.","start":1906918,"end":1910673,"confidence":0.605937060000000027315536499372683465480804443359375},{"sentiment":"NEUTRAL","speaker":"B","text":"What immediate effects did you experience?","start":1910803,"end":1912357,"confidence":0.83028500000000005076827847005915828049182891845703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Was there any fear, shame?","start":1912422,"end":1913539,"confidence":0.620450799999999969003283695201389491558074951171875},{"sentiment":"NEGATIVE","speaker":"B","text":"Sleep problems, bedwetting, running away, behaviour, or school changes?","start":1914094,"end":1917454,"confidence":0.73687800000000003297628836662624962627887725830078125},{"sentiment":"NEGATIVE","speaker":"A","text":"I couldn't run away because we were obviously locked in.","start":1918213,"end":1923377,"confidence":0.50961920000000004993268021280528046190738677978515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, what else?","start":1923636,"end":1927247,"confidence":0.76018189999999996597779272633488290011882781982421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Emotional.","start":1928409,"end":1929184,"confidence":0.6335461000000000009180212146020494401454925537109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, just take your time.","start":1929926,"end":1933073,"confidence":0.79041576000000002277801058880868367850780487060546875},{"sentiment":"NEUTRAL","speaker":"B","text":"It's best to try and maybe think of it as like, how do you remember how it made you feel?","start":1933235,"end":1938135,"confidence":0.79213666999999998719061977681121788918972015380859375},{"sentiment":"NEGATIVE","speaker":"A","text":"Oh gosh.","start":1939009,"end":1939438,"confidence":0.5314380499999999951654672258882783353328704833984375},{"sentiment":"NEGATIVE","speaker":"A","text":"Worthless, just like I was a nobody.","start":1940706,"end":1943376,"confidence":0.7365467999999999459959099112893454730510711669921875},{"sentiment":"NEUTRAL","speaker":"A","text":"I just felt, and I was existing but not living, you know what I mean?","start":1944405,"end":1951885,"confidence":0.60218154999999995435899791118572466075420379638671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":1952467,"end":1952758,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"I just felt that there was\u2014 I mean, I had a name, but that was all I had.","start":1954003,"end":1957399,"confidence":0.81090969999999995554418319443357177078723907470703125},{"sentiment":"NEGATIVE","speaker":"A","text":"I was a nobody, and I was treated like a nobody.","start":1957641,"end":1961988,"confidence":0.8997597699999999587561205771635286509990692138671875},{"sentiment":"NEGATIVE","speaker":"A","text":"I was treated like a problem child.","start":1962343,"end":1964088,"confidence":0.964041350000000019093704395345412194728851318359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, so I just couldn't run away as I was locked in.","start":1980707,"end":1982887,"confidence":0.56874937000000003184396746291895397007465362548828125},{"sentiment":"NEGATIVE","speaker":"B","text":"I felt worthless, like I was a nobody.","start":1982985,"end":1984840,"confidence":0.95700289999999998968860381864942610263824462890625},{"sentiment":"NEUTRAL","speaker":"B","text":"I was not living, I was just existing.","start":1985100,"end":1986516,"confidence":0.602927699999999955338125801063142716884613037109375},{"sentiment":"NEUTRAL","speaker":"B","text":"I felt like all I had was my name.","start":1987340,"end":1989078,"confidence":0.57196959999999996693276216319645754992961883544921875},{"sentiment":"NEGATIVE","speaker":"B","text":"I was treated as a problem child.","start":1989242,"end":1990554,"confidence":0.9605757600000000007156586434575729072093963623046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yep.","start":1991243,"end":1991484,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"POSITIVE","speaker":"B","text":"No problem.","start":1992431,"end":1993057,"confidence":0.6486826999999999454615817739977501332759857177734375},{"sentiment":"NEGATIVE","speaker":"B","text":"And then again, and this is just in relation to the physical abuse which you suffered, what immediate effects did you experience from the physical abuse?","start":1993795,"end":2002318,"confidence":0.579722999999999988318677424103952944278717041015625},{"sentiment":"NEGATIVE","speaker":"A","text":"To be honest with you, James, I've become numb.","start":2003281,"end":2005207,"confidence":0.60034233000000003510621127134072594344615936279296875},{"sentiment":"NEUTRAL","speaker":"A","text":"I've come numb to it, and it just\u2014 it became part of life.","start":2005785,"end":2008914,"confidence":0.6332183000000000117069021143834106624126434326171875},{"sentiment":"NEUTRAL","speaker":"A","text":"I was\u2014 I just accepted it.","start":2017898,"end":2019215,"confidence":0.634103300000000036362735045258887112140655517578125},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, you couldn't do anything else but\u2014 you're locked in, you couldn't do nothing, you couldn't run to speak to your mum.","start":2019761,"end":2025143,"confidence":0.56139296000000005193442120798863470554351806640625},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, you had nobody to turn to.","start":2025625,"end":2027006,"confidence":0.50061409999999995079633663408458232879638671875},{"sentiment":"NEUTRAL","speaker":"C","text":"When you were there, was that in a house or was it in like a\u2014 The final\u2014 oh, sorry.","start":2041956,"end":2046270,"confidence":0.67511182999999996834361581932171247899532318115234375},{"sentiment":"NEUTRAL","speaker":"B","text":"So there's only 3 more questions in relation to this care setting.","start":2046607,"end":2049237,"confidence":0.8632427000000000294477331408415921032428741455078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Did anyone witness, know about it, or experience something similar?","start":2049830,"end":2053166,"confidence":0.86930823000000001510301217422238551080226898193359375},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, everybody knew what was going on there.","start":2054381,"end":2057271,"confidence":0.68802160000000001094377921617706306278705596923828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Everybody knew it, like.","start":2057432,"end":2060270,"confidence":0.61559109999999994666808333931840024888515472412109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Can you remember any names?","start":2061281,"end":2062548,"confidence":0.85805357000000004319417712395079433917999267578125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I was only there for a short period of time, only 3 weeks, as I say.","start":2062981,"end":2066429,"confidence":0.77847045999999997523133288268581964075565338134765625},{"sentiment":"NEUTRAL","speaker":"A","text":"I can't remember.","start":2066990,"end":2067535,"confidence":0.52505690000000004857838575844652950763702392578125},{"sentiment":"POSITIVE","speaker":"B","text":"That's perfectly fine.","start":2067927,"end":2070321,"confidence":0.64607449999999999601385525238583795726299285888671875},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, as I see it, it was just\u2014 it was life, it was normal.","start":2072666,"end":2077165,"confidence":0.63291010000000003099529521932709030807018280029296875},{"sentiment":"NEUTRAL","speaker":"C","text":"Um, can you remember anything about your daily life there?","start":2078420,"end":2081022,"confidence":0.83384049999999998448174665099941194057464599609375},{"sentiment":"NEUTRAL","speaker":"C","text":"So what was the actual college itself like?","start":2081119,"end":2083058,"confidence":0.79289080000000000669757582727470435202121734619140625},{"sentiment":"NEUTRAL","speaker":"A","text":"And I think it was normal for the staff just to, to do it, and it was just accepted.","start":2083365,"end":2087260,"confidence":0.654898100000000038534153645741753280162811279296875},{"sentiment":"NEUTRAL","speaker":"C","text":"Okay, what about any of the food?","start":2098223,"end":2100841,"confidence":0.8519963600000000081280404629069380462169647216796875},{"sentiment":"NEUTRAL","speaker":"C","text":"Can you remember what any of the food was like?","start":2100906,"end":2102344,"confidence":0.87626236999999995713750422510202042758464813232421875},{"sentiment":"NEUTRAL","speaker":"C","text":"Okay.","start":2106379,"end":2106656,"confidence":0.58435179999999997679793750648968853056430816650390625},{"sentiment":"NEUTRAL","speaker":"C","text":"And did you do schoolwork?","start":2108520,"end":2110826,"confidence":0.7718610999999999666698613509652204811573028564453125},{"sentiment":"NEUTRAL","speaker":"B","text":"So, but everyone knew, everybody knew what was going on there.","start":2112399,"end":2114670,"confidence":0.678217599999999976034814608283340930938720703125},{"sentiment":"NEUTRAL","speaker":"B","text":"I can't remember the names as I was only there for 3 weeks.","start":2114992,"end":2117328,"confidence":0.563404699999999980519760356401093304157257080078125},{"sentiment":"NEUTRAL","speaker":"B","text":"It was life to me at this point.","start":2117892,"end":2119342,"confidence":0.56960076000000003926260205844300799071788787841796875},{"sentiment":"NEUTRAL","speaker":"B","text":"I was led to, I was led to believe that this was that it was normal behaviour, that it was also normal for the staff to do it, like it was accepted.","start":2119600,"end":2127118,"confidence":0.7372088999999999447965137733262963593006134033203125},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, it's just been\u2014 if you've done something wrong, you get punished.","start":2127327,"end":2130249,"confidence":0.797143099999999993343635651399381458759307861328125},{"sentiment":"NEGATIVE","speaker":"A","text":"And yeah, a kick or a punch was a punishment, and that's just become the norm.","start":2130619,"end":2134408,"confidence":0.75208770000000002564632950452505610883235931396484375},{"sentiment":"NEUTRAL","speaker":"C","text":"Yeah.","start":2134713,"end":2134890,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"C","text":"What about hygiene-wise?","start":2135050,"end":2136190,"confidence":0.80551150000000004691713684223941527307033538818359375},{"sentiment":"NEUTRAL","speaker":"C","text":"Did you get any toiletries, you know, shower gel, shampoo, toothpaste?","start":2136319,"end":2140927,"confidence":0.8415861000000000036180836104904301464557647705078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Was that provided?","start":2141473,"end":2145937,"confidence":0.8452224999999999877076106713502667844295501708984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Did you ever tell anyone or try to get help?","start":2149438,"end":2151849,"confidence":0.7550396299999999616403556501609273254871368408203125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I had nobody I could tell because everybody that I knew was in the system.","start":2152733,"end":2157491,"confidence":0.65336220000000000407425204684841446578502655029296875},{"sentiment":"NEUTRAL","speaker":"C","text":"And what about clothes?","start":2158132,"end":2159133,"confidence":0.7409860999999999808807160661672241985797882080078125},{"sentiment":"NEUTRAL","speaker":"C","text":"Were you given any fresh clothing?","start":2159198,"end":2160773,"confidence":0.87824553000000005198444341658614575862884521484375},{"sentiment":"NEGATIVE","speaker":"A","text":"I mean, who would believe us as children?","start":2163502,"end":2164850,"confidence":0.678424600000000044275338950683362782001495361328125},{"sentiment":"NEGATIVE","speaker":"A","text":"We were never believed, never.","start":2164997,"end":2166325,"confidence":0.8012869400000000030814817364444024860858917236328125},{"sentiment":"NEUTRAL","speaker":"B","text":"And then Robert, finally, what was different at this placement compared with the others?","start":2182441,"end":2187584,"confidence":0.88375585999999994868403518921695649623870849609375},{"sentiment":"NEGATIVE","speaker":"A","text":"You couldn't go.","start":2189900,"end":2190445,"confidence":0.580691340000000000287627699435688555240631103515625},{"sentiment":"NEUTRAL","speaker":"A","text":"I couldn't escape.","start":2190616,"end":2191230,"confidence":0.5654846399999999828622776476549915969371795654296875},{"sentiment":"NEUTRAL","speaker":"A","text":"I had to accept what was coming or what I was getting.","start":2193996,"end":2196960,"confidence":0.77815204999999998403126255652750842273235321044921875},{"sentiment":"POSITIVE","speaker":"C","text":"Yeah, absolutely.","start":2208494,"end":2211943,"confidence":0.50143020000000004809947995454422198235988616943359375},{"sentiment":"NEUTRAL","speaker":"B","text":"So now that concludes, um, your second care setting, um, being at the assessment centre.","start":2213249,"end":2218338,"confidence":0.83735700000000001796962578737293370068073272705078125},{"sentiment":"NEGATIVE","speaker":"B","text":"Um, I know, again, apologise for the, uh, tediousness of the questions, but We'll be going through the final set of 12 questions again, this time in relation to your final care setting.","start":2218839,"end":2232757,"confidence":0.515777200000000046742343329242430627346038818359375},{"sentiment":"NEUTRAL","speaker":"B","text":"So Richard, could you kindly just confirm the institutional name, the location, approximate date and age, and who placed you there?","start":2233111,"end":2241860,"confidence":0.93243646999999996172192595622618682682514190673828125},{"sentiment":"NEUTRAL","speaker":"A","text":"It was St Catherine's.","start":2242566,"end":2244749,"confidence":0.8599115999999999981895371092832647264003753662109375},{"sentiment":"NEUTRAL","speaker":"A","text":"It was adjacent to the assessment centre in Edinburgh, Howden Hall.","start":2245616,"end":2251267,"confidence":0.91721960000000002377618102400447241961956024169921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Liberton.","start":2253333,"end":2254286,"confidence":0.6987088299999999474465539606171660125255584716796875},{"sentiment":"NEUTRAL","speaker":"A","text":"I was placed in there by the Children's Panel after my 3-week initial assessment period was over.","start":2254383,"end":2261066,"confidence":0.85926086000000001519083525636233389377593994140625},{"sentiment":"NEUTRAL","speaker":"A","text":"I was roughly 14, 15, probably near the 15 mark.","start":2262748,"end":2268643,"confidence":0.9087339599999999517621063205297105014324188232421875},{"sentiment":"NEUTRAL","speaker":"C","text":"Okay, are you okay?","start":2268967,"end":2270198,"confidence":0.76903354999999995467163671492016874253749847412109375},{"sentiment":"NEUTRAL","speaker":"C","text":"Yeah, take your time.","start":2271796,"end":2273115,"confidence":0.77305995999999999046536913738236762583255767822265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, so St.","start":2283298,"end":2283860,"confidence":0.65087134000000002043151425823452882468700408935546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Catharine's units adjacent to the assessment centre, Howden Hall, Liverpool.","start":2283940,"end":2288099,"confidence":0.913045939999999944802766549400985240936279296875},{"sentiment":"NEUTRAL","speaker":"B","text":"I was placed in there by the Children's Panel once my 3-week assessment was over.","start":2288677,"end":2292113,"confidence":0.8705240499999999936875383355072699487209320068359375},{"sentiment":"NEUTRAL","speaker":"B","text":"How old did you say you were at the time?","start":2292611,"end":2294168,"confidence":0.8779285999999999479115331268985755741596221923828125},{"sentiment":"NEUTRAL","speaker":"A","text":"15.","start":2294618,"end":2294971,"confidence":0.52607539999999997082369418421876616775989532470703125},{"sentiment":"NEUTRAL","speaker":"A","text":"14 and a half, 15.","start":2295421,"end":2296368,"confidence":0.74062099999999997379518390516750514507293701171875},{"sentiment":"NEUTRAL","speaker":"B","text":"And the next question, um, what type of setting was it and how long were you there?","start":2303444,"end":2306825,"confidence":0.89959460000000002199982418460422195494174957275390625},{"sentiment":"POSITIVE","speaker":"A","text":"It was an open setting, an open children's home.","start":2307533,"end":2310447,"confidence":0.6325317999999999774018988318857736885547637939453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Uh, I was there just under a year, I believe.","start":2311719,"end":2314678,"confidence":0.84185239999999994520152313270955346524715423583984375},{"sentiment":"NEUTRAL","speaker":"A","text":"So just over a year, just under a year, and I'm sure it's just under a year.","start":2323489,"end":2326533,"confidence":0.64195100000000004936140385325415991246700286865234375},{"sentiment":"POSITIVE","speaker":"B","text":"No problem, no problem.","start":2330536,"end":2331933,"confidence":0.62209429999999998894821828798740170896053314208984375},{"sentiment":"NEUTRAL","speaker":"B","text":"So now, um, again, we're just going to go through a brief description of what your ordinary day life was like at St.","start":2333154,"end":2339384,"confidence":0.87406130000000004098836825505713932216167449951171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Catherine's unit.","start":2339432,"end":2340122,"confidence":0.78174834999999998075281837373040616512298583984375},{"sentiment":"NEUTRAL","speaker":"B","text":"So as the same with the previous, we'll start off with the accommodation.","start":2340636,"end":2344859,"confidence":0.89934133999999998909657961121411062777042388916015625},{"sentiment":"NEUTRAL","speaker":"B","text":"Could you kindly just confirm what the accommodation was like?","start":2345373,"end":2347958,"confidence":0.89516556000000002679684030226781032979488372802734375},{"sentiment":"NEUTRAL","speaker":"A","text":"It was a bedroom, um, well, dorm with 5 boys in it.","start":2348263,"end":2353321,"confidence":0.87540859999999998120046029725926928222179412841796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, had 5 bays.","start":2355998,"end":2357027,"confidence":0.7032576999999999856072463444434106349945068359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":2357445,"end":2357703,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And was there any windows?","start":2358652,"end":2359649,"confidence":0.82082230000000000469384531243122182786464691162109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, there was a window.","start":2360437,"end":2361161,"confidence":0.71854099999999998527044908769312314689159393310546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, yeah.","start":2361322,"end":2363155,"confidence":0.493536470000000004887397153652273118495941162109375},{"sentiment":"NEUTRAL","speaker":"B","text":"So there's windows to allow natural light.","start":2365070,"end":2367192,"confidence":0.76005000000000000337507799486047588288784027099609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Was there ever a toilet in this, um, in your dorm?","start":2369670,"end":2372201,"confidence":0.7844918400000000513472286911564879119396209716796875},{"sentiment":"NEGATIVE","speaker":"A","text":"No, no, not at all.","start":2372590,"end":2373872,"confidence":0.595920739999999948821596262860111892223358154296875},{"sentiment":"NEUTRAL","speaker":"B","text":"What was the overall hygiene like of the dorms?","start":2386069,"end":2390349,"confidence":0.8689742000000000299309022011584602296352386474609375},{"sentiment":"POSITIVE","speaker":"A","text":"It was better, definitely better.","start":2390672,"end":2393207,"confidence":0.94503789999999998627799868700094521045684814453125},{"sentiment":"NEUTRAL","speaker":"A","text":"There was more women involved in the care there.","start":2394531,"end":2397875,"confidence":0.7892848999999999559662455794750712811946868896484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, and can you remember what your daily routine was like?","start":2405231,"end":2408493,"confidence":0.87027745999999994719331652959226630628108978271484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, it was pretty systematic.","start":2410803,"end":2413817,"confidence":0.79349583000000001309359731749282218515872955322265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Again, you would get up, um, you would go down, down for breakfast.","start":2413898,"end":2420221,"confidence":0.9043512000000000217170281757717020809650421142578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, um, no, I think you just go after breakfast, you would go then most of the time I was a day pupil at my high school, so I would be travelling in the bus to the high school.","start":2423606,"end":2442019,"confidence":0.8291897999999999768760972074232995510101318359375},{"sentiment":"NEUTRAL","speaker":"C","text":"Hold on one moment.","start":2443008,"end":2447010,"confidence":0.7665243999999999946481921142549254000186920166015625},{"sentiment":"NEUTRAL","speaker":"B","text":"You take a day bus to the, to the high school?","start":2452170,"end":2455358,"confidence":0.88862883999999997541863194783218204975128173828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, yeah, not, not, not initially, but once, once you were there for a while, I was getting the day bus.","start":2455809,"end":2460898,"confidence":0.710264439999999996899759935331530869007110595703125},{"sentiment":"NEUTRAL","speaker":"A","text":"But initially It would be that they had some, like, say, a classroom environment, but again, there was never any lessons being taught.","start":2460962,"end":2469113,"confidence":0.54622172999999996090281229044194333255290985107421875},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, we're all different ages, and you know what I mean, so they couldn't categorise us like that.","start":2470958,"end":2478542,"confidence":0.660158800000000045571368900709785521030426025390625},{"sentiment":"NEGATIVE","speaker":"A","text":"It was just impossible to do so.","start":2478590,"end":2480536,"confidence":0.6373284500000000463160176877863705158233642578125},{"sentiment":"NEUTRAL","speaker":"C","text":"Are you okay?","start":2487976,"end":2492480,"confidence":0.79175180000000000557491830477374605834484100341796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":2493506,"end":2494821,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"So I've got so far, um, the bedroom slash door had 5 bars.","start":2496071,"end":2499743,"confidence":0.81642139999999996380353195490897633135318756103515625},{"sentiment":"NEUTRAL","speaker":"B","text":"There was, uh, there were windows to allow natural light.","start":2499839,"end":2502163,"confidence":0.845068500000000000227373675443232059478759765625},{"sentiment":"NEGATIVE","speaker":"B","text":"There was no open toilet in the dorms.","start":2502500,"end":2504039,"confidence":0.61674803000000000263725041804718784987926483154296875},{"sentiment":"POSITIVE","speaker":"B","text":"The overall hygiene was better.","start":2504103,"end":2505466,"confidence":0.68387830000000005004068270864081569015979766845703125},{"sentiment":"NEUTRAL","speaker":"B","text":"There were more women involved in the care there.","start":2505931,"end":2507630,"confidence":0.7851804000000000005599076757789589464664459228515625},{"sentiment":"NEUTRAL","speaker":"B","text":"My routine was systematic again: get up, down for breakfast.","start":2508031,"end":2511333,"confidence":0.83868719999999996606021568368305452167987823486328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Most of the time I was a day pupil at my high school.","start":2511478,"end":2513674,"confidence":0.87689099999999997603339352281182073056697845458984375},{"sentiment":"NEUTRAL","speaker":"B","text":"I would take a day bus to the high school.","start":2514267,"end":2515854,"confidence":0.77155969999999995945216824111412279307842254638671875},{"sentiment":"NEUTRAL","speaker":"B","text":"Not initially, it would be a classroom environment in the unit.","start":2516207,"end":2519068,"confidence":0.87067890000000003336566578582278452813625335693359375},{"sentiment":"NEGATIVE","speaker":"B","text":"There was no education though.","start":2519572,"end":2520807,"confidence":0.495848300000000019593926481320522725582122802734375},{"sentiment":"NEUTRAL","speaker":"B","text":"With the mixed ages and abilities, this was impossible to categorise.","start":2521133,"end":2524676,"confidence":0.481223879999999992751469335416913963854312896728515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yep.","start":2528091,"end":2528495,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Can you remember what the overall food was like?","start":2528576,"end":2531183,"confidence":0.9143250000000000543565192856476642191410064697265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Did you have 3 meals a day?","start":2531248,"end":2532463,"confidence":0.89436199999999999032951336630503647029399871826171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Was there any choice?","start":2532706,"end":2533823,"confidence":0.78908809999999995898889437739853747189044952392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"No choice, no.","start":2534973,"end":2535539,"confidence":0.58825780000000005287574822432361543178558349609375},{"sentiment":"NEUTRAL","speaker":"A","text":"It was take it or leave it.","start":2535620,"end":2536446,"confidence":0.70773405000000000342197381542064249515533447265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":2537700,"end":2538816,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"And then there's breakfast, pretty standard breakfast, which was usually porridge, I think it was at the time.","start":2539205,"end":2546439,"confidence":0.78719704999999995376214201314724050462245941162109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, yeah, um, it's just standard.","start":2547352,"end":2551317,"confidence":0.724911300000000036192204788676463067531585693359375},{"sentiment":"NEUTRAL","speaker":"A","text":"There was no choice.","start":2551430,"end":2552094,"confidence":0.6500285999999999564380459560197778046131134033203125},{"sentiment":"NEUTRAL","speaker":"A","text":"You just\u2014 it was there.","start":2552353,"end":2553793,"confidence":0.7518109699999999673281081413733772933483123779296875},{"sentiment":"NEUTRAL","speaker":"A","text":"If you ate it, you ate it.","start":2554214,"end":2554893,"confidence":0.55328759999999999052988641778938472270965576171875},{"sentiment":"NEGATIVE","speaker":"A","text":"If you didn't eat it, then you went hungry.","start":2554942,"end":2556916,"confidence":0.72738373000000000612175199421471916139125823974609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Was you ever provided clothing when you was there?","start":2563868,"end":2565511,"confidence":0.8621277000000000523272092323168180882930755615234375},{"sentiment":"NEUTRAL","speaker":"A","text":"With other\u2014 what, sorry?","start":2566445,"end":2567186,"confidence":0.55974040000000002681446176211466081440448760986328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Was you ever provided clothing?","start":2567589,"end":2569006,"confidence":0.83241039999999999476898437933414243161678314208984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, because I had to attend school, so yes, I was.","start":2569667,"end":2572389,"confidence":0.59671229999999997328785639183479361236095428466796875},{"sentiment":"NEUTRAL","speaker":"B","text":"And with the clothing, what was provided, would you say it was adequate and clean?","start":2581319,"end":2584989,"confidence":0.87846889999999999698587771490565501153469085693359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, it's adequate, I suppose.","start":2586287,"end":2589428,"confidence":0.74268319999999998781703425265732221305370330810546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I mean, it couldn't really be to the extent of his previous establishments because you're in the public domain.","start":2589572,"end":2596446,"confidence":0.71329480000000000661231069898349232971668243408203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":2597023,"end":2598161,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And do you remember what your access to contacting your family was like?","start":2612792,"end":2618391,"confidence":0.76598109999999997032915644012973643839359283447265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Would you ever refuse to access?","start":2618456,"end":2620074,"confidence":0.60106210000000004356479621492326259613037109375},{"sentiment":"NEUTRAL","speaker":"A","text":"As time went on there, I actually had weekend access home.","start":2624028,"end":2628124,"confidence":0.75683515999999995127467400379828177392482757568359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Was this ever threatened to be taken away from you?","start":2633398,"end":2635360,"confidence":0.50737569999999998504591758319293148815631866455078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh yeah, constantly.","start":2635490,"end":2636415,"confidence":0.647232999999999947249307297170162200927734375},{"sentiment":"NEGATIVE","speaker":"A","text":"If you misbehave, it'll be taken away from you.","start":2636545,"end":2637875,"confidence":0.91239389999999997993285205666325055062770843505859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh yeah.","start":2638470,"end":2639968,"confidence":0.53645920000000002492157591404975391924381256103515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, buddy.","start":2646930,"end":2648144,"confidence":0.6603854300000000510095787831232883036136627197265625},{"sentiment":"NEUTRAL","speaker":"C","text":"Yeah, I'm just making sure that you knew.","start":2648905,"end":2655203,"confidence":0.79781880000000005015436954636243171989917755126953125},{"sentiment":"NEUTRAL","speaker":"B","text":"So how did the staff\u2014 how did the other children generally treat you here?","start":2660410,"end":2664767,"confidence":0.78034959999999997659614336953382007777690887451171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, because I was one of the older ones now.","start":2666612,"end":2668021,"confidence":0.83260710000000004438192036104737780988216400146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, and how did the staff genuinely treat you?","start":2675834,"end":2680516,"confidence":0.675769269999999977471816237084567546844482421875},{"sentiment":"NEUTRAL","speaker":"A","text":"If you followed orders, okay.","start":2681719,"end":2684676,"confidence":0.76837146000000000611862560617737472057342529296875},{"sentiment":"NEUTRAL","speaker":"A","text":"If not, again, you get the dig, you get the punch.","start":2686796,"end":2690208,"confidence":0.6412356999999999640493797414819709956645965576171875},{"sentiment":"NEUTRAL","speaker":"A","text":"You would get\u2014 I mean, many times I was dragged by the hair into the office.","start":2693680,"end":2696452,"confidence":0.48750627000000001931567794599686749279499053955078125},{"sentiment":"NEUTRAL","speaker":"A","text":"The office was the place that it would happen.","start":2696694,"end":2698806,"confidence":0.7466314400000000350843265550793148577213287353515625},{"sentiment":"NEUTRAL","speaker":"B","text":"You would get a dig.","start":2700300,"end":2702039,"confidence":0.59283909999999995221742210560478270053863525390625},{"sentiment":"NEUTRAL","speaker":"B","text":"When you get a dig, is that again to the ribs and to the genitals?","start":2702667,"end":2705502,"confidence":0.7580594400000000288031287709600292146205902099609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Punch to the ribs, yeah.","start":2705566,"end":2706275,"confidence":0.6701894999999999935624828140134923160076141357421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, yeah, never nothing visible.","start":2706550,"end":2708448,"confidence":0.71444636999999999726895794083247892558574676513671875},{"sentiment":"NEUTRAL","speaker":"A","text":"You know, I mean, never ever mark you.","start":2708710,"end":2710428,"confidence":0.6526948999999999667664951630285941064357757568359375},{"sentiment":"NEUTRAL","speaker":"C","text":"And did you say this mainly occurred in the office?","start":2719190,"end":2720529,"confidence":0.8059979999999999922266624707845039665699005126953125},{"sentiment":"NEUTRAL","speaker":"C","text":"Yeah, you could take taken into office.","start":2720697,"end":2732810,"confidence":0.74746210000000001816289341149968095123767852783203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, out of sight, everybody else.","start":2733179,"end":2735027,"confidence":0.68576369999999997606465740318526513874530792236328125},{"sentiment":"NEUTRAL","speaker":"B","text":"And sometimes dragged by your hair, is that correct?","start":2736328,"end":2738047,"confidence":0.6856598000000000414644318880164064466953277587890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh yeah, yeah, regular.","start":2738095,"end":2738899,"confidence":0.66868066999999997701564780072658322751522064208984375},{"sentiment":"POSITIVE","speaker":"A","text":"Yep, yep.","start":2739124,"end":2740457,"confidence":0.480176749999999985529797186245559714734554290771484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And this was a regular occurrence?","start":2740666,"end":2743100,"confidence":0.590293799999999979633003022172488272190093994140625},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, if you stepped out of line.","start":2745363,"end":2746496,"confidence":0.6554735000000000422204493588651530444622039794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, yeah.","start":2746804,"end":2748050,"confidence":0.493536470000000004887397153652273118495941162109375},{"sentiment":"NEUTRAL","speaker":"C","text":"Did anyone else witness that?","start":2748924,"end":2751013,"confidence":0.83117509999999994452224427732289768755435943603515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Can you remember any\u2014 if there were any rules, punishments, isolation, or unsafe arrangements enforced by the staff?","start":2761693,"end":2767312,"confidence":0.69300989999999995649915263129514642059803009033203125},{"sentiment":"NEUTRAL","speaker":"A","text":"No isolation.","start":2767650,"end":2768501,"confidence":0.7026898999999999784193960294942371547222137451171875},{"sentiment":"NEUTRAL","speaker":"A","text":"They couldn't isolate you there because it was open.","start":2768581,"end":2770347,"confidence":0.73552300000000003787903324337094090878963470458984375},{"sentiment":"NEGATIVE","speaker":"A","text":"Um, punishments, you would lose\u2014 um, I'll remember, you'd lose\u2014 they used to have the chance of getting you like a snack in the morning, and they would take that from you.","start":2770845,"end":2782486,"confidence":0.568669859999999971478246152400970458984375},{"sentiment":"NEGATIVE","speaker":"A","text":"You would lose a snack.","start":2782871,"end":2783915,"confidence":0.7048250400000000137623601403902284801006317138671875},{"sentiment":"NEUTRAL","speaker":"A","text":"In the morning.","start":2784092,"end":2784608,"confidence":0.63115270000000001093809487429098226130008697509765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":2785302,"end":2786029,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"And you\u2014 I mean, there's a lot of punishments, I think.","start":2786658,"end":2788998,"confidence":0.5208140599999999675873141313786618411540985107421875},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, there's a lot of work you have to do.","start":2789095,"end":2790403,"confidence":0.5667223999999999595189592582755722105503082275390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Cleaning\u2014 you have to do a lot of cleaning in there.","start":2790532,"end":2792404,"confidence":0.54846643999999999952166263028630055487155914306640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Mopped floors and brushing floors and windows.","start":2792711,"end":2795466,"confidence":0.6973586000000000506560127178090624511241912841796875},{"sentiment":"NEGATIVE","speaker":"A","text":"You're just\u2014 you're just a skibbie.","start":2796561,"end":2797771,"confidence":0.66652469999999996996820073036360554397106170654296875},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, that's perfectly fine.","start":2799120,"end":2802002,"confidence":0.7086173000000000055109694585553370416164398193359375},{"sentiment":"NEGATIVE","speaker":"B","text":"So now, um, we're going to go through, um, what happened there, which we could now consider abuse.","start":2804369,"end":2810291,"confidence":0.499160439999999983040623874330776743590831756591796875},{"sentiment":"NEUTRAL","speaker":"B","text":"And Would you like me to read out again the categories of abuse and what is considered to be a qualifying behaviour?","start":2810804,"end":2817281,"confidence":0.59870020000000001569873120388365350663661956787109375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I just got my questions.","start":2817329,"end":2818887,"confidence":0.71053493000000000900939767234376631677150726318359375},{"sentiment":"POSITIVE","speaker":"B","text":"That's perfectly fine.","start":2819095,"end":2819979,"confidence":0.64607449999999999601385525238583795726299285888671875},{"sentiment":"NEUTRAL","speaker":"B","text":"So looking back, is there anything what you now consider neglect?","start":2820043,"end":2823977,"confidence":0.6091471999999999997754684954998083412647247314453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yep, yep, there is.","start":2824860,"end":2825952,"confidence":0.52395119999999995030748323188163340091705322265625},{"sentiment":"NEGATIVE","speaker":"A","text":"Neglect is obviously neglecting your food in the morning, you lose your snack.","start":2826385,"end":2835553,"confidence":0.93113930000000000308801872961339540779590606689453125},{"sentiment":"NEGATIVE","speaker":"A","text":"You were getting hit.","start":2838442,"end":2840328,"confidence":0.509971900000000033514879760332405567169189453125},{"sentiment":"NEGATIVE","speaker":"A","text":"That was part of neglect.","start":2840474,"end":2841466,"confidence":0.91138280000000004843485612582298927009105682373046875},{"sentiment":"NEGATIVE","speaker":"A","text":"There's a lot of physical abuse, but it's still neglect.","start":2841531,"end":2844229,"confidence":0.88861215000000004504698836171883158385753631591796875},{"sentiment":"NEUTRAL","speaker":"A","text":"And you're just basically just\u2014 you just go on, man.","start":2844742,"end":2847097,"confidence":0.52507420000000004645102080758078955113887786865234375},{"sentiment":"NEGATIVE","speaker":"A","text":"I never got an education the whole time I was in these establishments.","start":2847260,"end":2849304,"confidence":0.89235352999999995038393763024942018091678619384765625},{"sentiment":"NEGATIVE","speaker":"A","text":"And because initially I had to\u2014 there was a classroom there, um, but until I got my leave to go to high school, I never got\u2014 no, man, I was so far behind when I went back to high school, so far.","start":2851010,"end":2861665,"confidence":0.51616293000000001978122554646688513457775115966796875},{"sentiment":"NEUTRAL","speaker":"C","text":"Yeah, but I called it try it, and the guy was like, oh, and I was like, is that not what it's called?","start":2864219,"end":2887127,"confidence":0.70254410000000000469100314148818142712116241455078125},{"sentiment":"NEGATIVE","speaker":"C","text":"I was like, no.","start":2887386,"end":2888018,"confidence":0.5454535000000000355413476427202112972736358642578125},{"sentiment":"NEGATIVE","speaker":"A","text":"What's the worst case look like for you?","start":2889280,"end":2890736,"confidence":0.51699989999999995671231545202317647635936737060546875},{"sentiment":"NEGATIVE","speaker":"B","text":"Is there anything what happened there what you'd now consider as physical abuse?","start":2895621,"end":2898853,"confidence":0.499398999999999981813658678220235742628574371337890625},{"sentiment":"NEGATIVE","speaker":"A","text":"Physical abuse?","start":2900010,"end":2900299,"confidence":0.66006489999999995443857869759085588157176971435546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, yeah.","start":2900364,"end":2900944,"confidence":0.493536470000000004887397153652273118495941162109375},{"sentiment":"NEGATIVE","speaker":"A","text":"And nobody deserves the right to be hit if you don't follow orders or dragged into an office.","start":2901169,"end":2905743,"confidence":0.86961484000000000005314859663485549390316009521484375},{"sentiment":"NEGATIVE","speaker":"B","text":"Did anything happen there what you would now consider abuse, um, being either emotional or sexual?","start":2927336,"end":2935759,"confidence":0.63085599999999997233857129685929976403713226318359375},{"sentiment":"POSITIVE","speaker":"B","text":"Yes.","start":2936418,"end":2936756,"confidence":0.461038950000000002926725528595852665603160858154296875},{"sentiment":"NEUTRAL","speaker":"B","text":"And is that for both?","start":2937769,"end":2938557,"confidence":0.82566499999999998227195874278550036251544952392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, well, the emotional part of things is being there.","start":2939537,"end":2942914,"confidence":0.66899759999999997006625562789849936962127685546875},{"sentiment":"NEGATIVE","speaker":"A","text":"And you know, I mean, dragged and been told nothing.","start":2943689,"end":2948155,"confidence":0.58949083000000002119378450515796430408954620361328125},{"sentiment":"NEUTRAL","speaker":"A","text":"And yeah, definitely emotional.","start":2951310,"end":2952510,"confidence":0.591225600000000017786305761546827852725982666015625},{"sentiment":"NEGATIVE","speaker":"A","text":"And at the same time, I had no emotions.","start":2952607,"end":2954406,"confidence":0.5572679000000000382186726710642687976360321044921875},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, I was emotionless.","start":2956050,"end":2957152,"confidence":0.57101243999999995448746403781115077435970306396484375},{"sentiment":"NEGATIVE","speaker":"A","text":"That was worthless in my view.","start":2957217,"end":2959066,"confidence":0.888775199999999987454657457419671118259429931640625},{"sentiment":"NEGATIVE","speaker":"B","text":"So just for being there in general, Being dragged there and being told nothing, I became emotionless as I believe\u2014 I believed I was worthless.","start":2968050,"end":2976950,"confidence":0.8568982000000000542883071830146946012973785400390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yep, yep, that's where you felt to believe.","start":2977191,"end":2979121,"confidence":0.72867830000000000101323394119390286505222320556640625},{"sentiment":"NEUTRAL","speaker":"A","text":"That's the way you're treated.","start":2979266,"end":2980907,"confidence":0.506007129999999971659008224378339946269989013671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, be seen and not heard.","start":2983020,"end":2984320,"confidence":0.677592900000000053495341489906422793865203857421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Be seen but not heard.","start":2990829,"end":2992111,"confidence":0.70740040000000004027924660476855933666229248046875},{"sentiment":"NEGATIVE","speaker":"B","text":"And looking back at your time within St Catherine's, is there anything what you'd now consider as sexual abuse?","start":3006068,"end":3010903,"confidence":0.5038373000000000434539515481446869671344757080078125},{"sentiment":"NEUTRAL","speaker":"A","text":"There was a couple instances, yes.","start":3011706,"end":3013071,"confidence":0.8167693000000000314031467496533878147602081298828125},{"sentiment":"NEUTRAL","speaker":"A","text":"And again, um, in the office, um, I always remember his name because it's similar to my surname, was a Mr Richard Garrie.","start":3013231,"end":3019945,"confidence":0.84493107000000000628148200121358968317508697509765625},{"sentiment":"NEUTRAL","speaker":"A","text":"He was one of, like, say, the housemasters.","start":3021005,"end":3022643,"confidence":0.8853204999999999547100060226512141525745391845703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Mr Richard Garrie, did you say?","start":3024740,"end":3025971,"confidence":0.85983306000000003788130698012537322938442230224609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Mick.","start":3026052,"end":3026230,"confidence":0.57576050000000000839150970932678319513797760009765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Mick.","start":3026554,"end":3026797,"confidence":0.57576050000000000839150970932678319513797760009765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Mick.","start":3027105,"end":3027348,"confidence":0.57576050000000000839150970932678319513797760009765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Mick Garrie.","start":3027737,"end":3028288,"confidence":0.7141420000000000545270495422300882637500762939453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":3028547,"end":3028952,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"So when you say Mick Garrie, is that two separate names?","start":3031372,"end":3034529,"confidence":0.838239900000000037749714465462602674961090087890625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, no, it's one name.","start":3034625,"end":3035817,"confidence":0.66125434999999999075015466587501578032970428466796875},{"sentiment":"NEUTRAL","speaker":"A","text":"MC Garrie.","start":3036123,"end":3036928,"confidence":0.7463594700000000248252263190806843340396881103515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, yeah, just wanted to make sure.","start":3037154,"end":3038973,"confidence":0.7562094299999999602590605718432925641536712646484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And was this a teacher?","start":3039424,"end":3040936,"confidence":0.7982053000000000064773075791890732944011688232421875},{"sentiment":"NEUTRAL","speaker":"A","text":"No, he's like the housemaster.","start":3041801,"end":3042450,"confidence":0.62483860000000002177245050916098989546298980712890625},{"sentiment":"NEUTRAL","speaker":"B","text":"He was the housemaster.","start":3044978,"end":3046614,"confidence":0.77285360000000002944631205537007190287113189697265625},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, no problem.","start":3046678,"end":3048557,"confidence":0.57628869999999998707806980746681801974773406982421875},{"sentiment":"NEGATIVE","speaker":"A","text":"Any times that you were dragged into the office.","start":3049189,"end":3051835,"confidence":0.53692379999999995110471218140446580946445465087890625},{"sentiment":"NEUTRAL","speaker":"A","text":"And you always have an option now, getting a punch, rubbing them down below.","start":3053030,"end":3057937,"confidence":0.62476330000000002140581045750877819955348968505859375},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, no problem.","start":3058587,"end":3059351,"confidence":0.57628869999999998707806980746681801974773406982421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Just give me one second.","start":3059400,"end":3060115,"confidence":0.65456280000000000018900436771218664944171905517578125},{"sentiment":"NEGATIVE","speaker":"C","text":"You weren't really given toilet seats, you just had to\u2014 it was awful, but was the soap shared?","start":3081662,"end":3087675,"confidence":0.8243966000000000349245965480804443359375},{"sentiment":"NEUTRAL","speaker":"C","text":"Okay, so that bar of soap would have been shared between all of the lads in there?","start":3089956,"end":3100500,"confidence":0.8876872700000000282472001345013268291950225830078125},{"sentiment":"NEUTRAL","speaker":"C","text":"Quick.","start":3105435,"end":3105550,"confidence":0.54750569999999998405115775312879122793674468994140625},{"sentiment":"NEUTRAL","speaker":"C","text":"How did the staff treat you here?","start":3105682,"end":3107096,"confidence":0.79346320000000003513918045427999459207057952880859375},{"sentiment":"NEUTRAL","speaker":"C","text":"Can you remember their name?","start":3113940,"end":3114806,"confidence":0.85153570000000000650430820314795710146427154541015625},{"sentiment":"NEGATIVE","speaker":"B","text":"So moving on to the next question, um, I know this is going to seem a bit, um, tedious because you've already given one name, but in relation to the neglect, are you able to provide Are you able to confirm, sorry, who was involved or responsible?","start":3120651,"end":3134429,"confidence":0.53838766000000004563474931273958645761013031005859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Mr Richard Garrie, and there was another, meant to be a teacher by the name of Mr Acres.","start":3135800,"end":3139678,"confidence":0.91843620000000003589235575418570078909397125244140625},{"sentiment":"NEUTRAL","speaker":"B","text":"Mr Acres.","start":3140977,"end":3142015,"confidence":0.70207129999999995373372030371683649718761444091796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Acres spelled A-C-R-E-S.","start":3143004,"end":3145097,"confidence":0.77023390000000002686419975361786782741546630859375},{"sentiment":"NEUTRAL","speaker":"B","text":"Sure, it would have been.","start":3145291,"end":3145859,"confidence":0.691757799999999978268760969513095915317535400390625},{"sentiment":"POSITIVE","speaker":"C","text":"Yeah, yeah, yeah.","start":3146151,"end":3147157,"confidence":0.45885107000000002752670980044058524072170257568359375},{"sentiment":"NEUTRAL","speaker":"B","text":"I'll put it in speech marks just in case.","start":3147254,"end":3148730,"confidence":0.83194303999999996701575355473323725163936614990234375},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, he took a very dislike to me.","start":3149540,"end":3152037,"confidence":0.8515128499999999878156131671858020126819610595703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Can you remember what Mr Richard Garrie's role was?","start":3162719,"end":3165190,"confidence":0.912655800000000017035972632584162056446075439453125},{"sentiment":"NEUTRAL","speaker":"A","text":"He was a teacher.","start":3165852,"end":3166175,"confidence":0.7481246999999999758301783003844320774078369140625},{"sentiment":"NEUTRAL","speaker":"B","text":"In relation to the physical abuse, again, could you confirm who who was involved or responsible?","start":3176831,"end":3183199,"confidence":0.58469899999999996875743590862839482724666595458984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, predominantly Mr Richard Garrie and Mr Acres.","start":3184724,"end":3187436,"confidence":0.8854080399999999517746118726790882647037506103515625},{"sentiment":"NEUTRAL","speaker":"B","text":"And Mr Acres.","start":3188276,"end":3197811,"confidence":0.7907877599999999507218717553769238293170928955078125},{"sentiment":"NEGATIVE","speaker":"B","text":"And then for the sexual abuse, Mr Richard Garrie.","start":3198584,"end":3201148,"confidence":0.84516763999999999779078052597469650208950042724609375},{"sentiment":"NEGATIVE","speaker":"B","text":"Now this is going to be the most distressing part of the witness statement to finish this off with for the care setting, and so take your time in answering it and we'll get through it as quickly as we possibly can.","start":3214553,"end":3225316,"confidence":0.65108239999999995006874087266623973846435546875},{"sentiment":"NEUTRAL","speaker":"B","text":"In relation to the neglect, could you please provide one clear example of what happened, when and where it occurred, what was happening before, during, and afterwards?","start":3226038,"end":3235149,"confidence":0.820569340000000035928451325162313878536224365234375},{"sentiment":"NEGATIVE","speaker":"A","text":"Neglect in here.","start":3236740,"end":3237889,"confidence":0.6315703999999999762593461127835325896739959716796875},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, this is the last place I was in, and obviously because I had freedom, um, because of the neglect, I rebelled.","start":3238083,"end":3245551,"confidence":0.5086855999999999600191813442506827414035797119140625},{"sentiment":"NEGATIVE","speaker":"A","text":"And I rebelled big time, but out with the care system.","start":3246618,"end":3250790,"confidence":0.79768010000000000303543856716714799404144287109375},{"sentiment":"NEGATIVE","speaker":"A","text":"I rebelled.","start":3251065,"end":3251566,"confidence":0.5700891599999999836967390365316532552242279052734375},{"sentiment":"NEUTRAL","speaker":"B","text":"But this is only in relation to the CUR system.","start":3273657,"end":3275680,"confidence":0.83433484999999996123420942240045405924320220947265625},{"sentiment":"NEUTRAL","speaker":"B","text":"So what happened following this?","start":3287300,"end":3289693,"confidence":0.8382159000000000137475808514864183962345123291015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Uh, what did I do?","start":3291077,"end":3292396,"confidence":0.62136599999999997390176531553152017295360565185546875},{"sentiment":"NEGATIVE","speaker":"B","text":"Yeah, so you stated that, um, for as a clear example of what happened, I spiralled out of control.","start":3293110,"end":3300289,"confidence":0.71424955000000001081872369468328543007373809814453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, yep.","start":3301810,"end":3303421,"confidence":0.58750650000000004258282615410280413925647735595703125},{"sentiment":"NEGATIVE","speaker":"A","text":"I just got into trouble and I was stealing, breaking and entering.","start":3303598,"end":3309366,"confidence":0.90153220000000000577955461267265491187572479248046875},{"sentiment":"NEGATIVE","speaker":"A","text":"I just went off the rails.","start":3310430,"end":3312266,"confidence":0.72594210000000003457643060755799524486064910888671875},{"sentiment":"NEGATIVE","speaker":"A","text":"I just couldn't cope anymore.","start":3312392,"end":3314829,"confidence":0.93171269999999994926298541031428612768650054931640625},{"sentiment":"NEGATIVE","speaker":"A","text":"I just rebelled against everything and everybody.","start":3315503,"end":3317540,"confidence":0.875644859999999969346617945120669901371002197265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I come into contact with.","start":3318069,"end":3319224,"confidence":0.843997200000000002972910806420259177684783935546875},{"sentiment":"NEUTRAL","speaker":"B","text":"And what happened after this?","start":3320090,"end":3321132,"confidence":0.78938454000000002341863591936999000608921051025390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, my time in St.","start":3321757,"end":3324195,"confidence":0.798205849999999994537347447476349771022796630859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Catherine's, when I come to an end, I went back into mainstream schooling, um, and I left very quickly.","start":3324259,"end":3333160,"confidence":0.7191912499999999486277602045447565615177154541015625},{"sentiment":"NEUTRAL","speaker":"A","text":"I turned 16 and I left school with nothing, no qualifications.","start":3333625,"end":3338019,"confidence":0.5167317000000000160042645802604965865612030029296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Nothing.","start":3342086,"end":3342489,"confidence":0.51820666000000004114411922273575328290462493896484375},{"sentiment":"NEUTRAL","speaker":"B","text":"So now we are just going to go into one clear example of what happened in relation to the physical abuse.","start":3342570,"end":3347268,"confidence":0.5382474699999999501187630812637507915496826171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Could you kindly confirm where and when did it occur, what happened during, and what happened afterwards?","start":3347820,"end":3353257,"confidence":0.918052850000000031371882869279943406581878662109375},{"sentiment":"NEGATIVE","speaker":"A","text":"It happened as soon as you stepped out of line, as soon as you disobeyed an order or you did something that they didn't like.","start":3354020,"end":3362325,"confidence":0.811911999999999967059238770161755383014678955078125},{"sentiment":"NEGATIVE","speaker":"A","text":"You were then taken in the office for your punishment.","start":3364010,"end":3374609,"confidence":0.7023853700000000088721208157949149608612060546875},{"sentiment":"NEUTRAL","speaker":"B","text":"And sorry to ask, but what would that punishment usually entail?","start":3374835,"end":3384225,"confidence":0.5282704000000000288395085590309463441371917724609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, you had a choice.","start":3384274,"end":3384839,"confidence":0.650946400000000036101255318499170243740081787109375},{"sentiment":"NEUTRAL","speaker":"A","text":"You had a choice of rubbing them down with a blow or a strap.","start":3385098,"end":3387468,"confidence":0.6248226999999999531354433202068321406841278076171875},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm sure it's a strap, is it?","start":3389010,"end":3391229,"confidence":0.79813635000000004993125912733376026153564453125},{"sentiment":"NEUTRAL","speaker":"A","text":"There's a TAWS, you always remember.","start":3391310,"end":3393708,"confidence":0.7703860000000000152198253999813459813594818115234375},{"sentiment":"NEUTRAL","speaker":"B","text":"The what?","start":3394879,"end":3395233,"confidence":0.5974277999999999533287109443335793912410736083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Sorry, how do you pronounce that?","start":3395539,"end":3396506,"confidence":0.55575140000000000650715037409099750220775604248046875},{"sentiment":"NEUTRAL","speaker":"A","text":"T-A-W-S-E.","start":3396908,"end":3398212,"confidence":0.654553799999999963432628646842204034328460693359375},{"sentiment":"NEGATIVE","speaker":"A","text":"That was a name for a posse.","start":3398438,"end":3400096,"confidence":0.61890940000000005394298341343528591096401214599609375},{"sentiment":"NEUTRAL","speaker":"A","text":"T-A-W-S-E.","start":3400596,"end":3401674,"confidence":0.654553799999999963432628646842204034328460693359375},{"sentiment":"NEGATIVE","speaker":"A","text":"And it was a strap with a split in it, and you'd be beaten with that strap.","start":3401739,"end":3406445,"confidence":0.605325160000000028759359338437207043170928955078125},{"sentiment":"NEUTRAL","speaker":"B","text":"With a slit in it?","start":3408720,"end":3409572,"confidence":0.79338520000000001264339744011522270739078521728515625},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":3411430,"end":3411800,"confidence":0.461038950000000002926725528595852665603160858154296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Or you could take the easy option and not get beaten.","start":3412171,"end":3417295,"confidence":0.706580100000000044246917241252958774566650390625},{"sentiment":"NEUTRAL","speaker":"C","text":"Yeah.","start":3417827,"end":3418214,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"C","text":"Okay, and so was this kind of just one time example?","start":3422036,"end":3427007,"confidence":0.8432970600000000427343138653668574988842010498046875},{"sentiment":"NEUTRAL","speaker":"B","text":"And that was Mr Richard Garrie.","start":3427843,"end":3429757,"confidence":0.85269629999999996261550450071808882057666778564453125},{"sentiment":"NEUTRAL","speaker":"A","text":"He was, yeah, he was the only one that done that.","start":3429999,"end":3431528,"confidence":0.77109324999999995231547700313967652618885040283203125},{"sentiment":"NEUTRAL","speaker":"C","text":"You said that is one of the most clear examples of what happened to you, and he was the only one?","start":3431609,"end":3435616,"confidence":0.62323724999999996487787257137824781239032745361328125},{"sentiment":"NEUTRAL","speaker":"C","text":"Yeah.","start":3436375,"end":3436779,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"C","text":"And what about the bar of soap?","start":3437846,"end":3438573,"confidence":0.79466040000000004450697588254115544259548187255859375},{"sentiment":"NEUTRAL","speaker":"C","text":"Was that like a one-time thing?","start":3438718,"end":3440318,"confidence":0.8529876499999999861501009945641271770000457763671875},{"sentiment":"NEUTRAL","speaker":"B","text":"Unless there are any other instances, um, of the sexual abuse, I'm just gonna go ahead, um, obviously if you are okay, just to copy obviously what has been said previously in relation to, um, the masturbation in the office.","start":3455391,"end":3469835,"confidence":0.5855137999999999731670641267555765807628631591796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Is there any other instances where you can think of?","start":3470460,"end":3473266,"confidence":0.84014949999999999352695567722548730671405792236328125},{"sentiment":"NEUTRAL","speaker":"A","text":"What?","start":3473864,"end":3474059,"confidence":0.56528650000000002506794771761633455753326416015625},{"sentiment":"NEGATIVE","speaker":"A","text":"No, because honestly, I was 100% actually got him by the throat one day.","start":3474188,"end":3478959,"confidence":0.477488850000000020212809204167569987475872039794921875},{"sentiment":"NEGATIVE","speaker":"B","text":"Say that again, sorry.","start":3479870,"end":3480287,"confidence":0.69085914000000003820645133600919507443904876708984375},{"sentiment":"NEGATIVE","speaker":"A","text":"I actually got him by the throat.","start":3480609,"end":3481702,"confidence":0.70050025000000004649081120078335516154766082763671875},{"sentiment":"NEUTRAL","speaker":"B","text":"Oh, did you?","start":3482216,"end":3482489,"confidence":0.753117739999999979971789798582904040813446044921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Hold on, hold on, we'll, um, I'll, um, we'll, we will, uh, make note of that once I've just got the copy and paste and put what actually happened for in relation to that.","start":3482602,"end":3493503,"confidence":0.88263089999999999601953959427191875874996185302734375},{"sentiment":"NEGATIVE","speaker":"C","text":"Sounds horrible, it's just the easiest way to say it, just to be straightforward, isn't it?","start":3496920,"end":3502400,"confidence":0.67124397000000002311281832589884288609027862548828125},{"sentiment":"NEUTRAL","speaker":"C","text":"So the soap is quite a regular thing, what about the stings?","start":3502400,"end":3504700,"confidence":0.835567240000000044375383367878384888172149658203125},{"sentiment":"NEUTRAL","speaker":"C","text":"That quite regular as well?","start":3504700,"end":3506260,"confidence":0.84446509999999996853858874601428396999835968017578125},{"sentiment":"NEGATIVE","speaker":"C","text":"Do these stings leave marks, leave injuries?","start":3508180,"end":3511640,"confidence":0.67927539999999997366586512725916691124439239501953125},{"sentiment":"NEUTRAL","speaker":"B","text":"So I've just started to put that in.","start":3514060,"end":3516020,"confidence":0.84129149999999996989430428584455512464046478271484375},{"sentiment":"NEUTRAL","speaker":"B","text":"One time I gripped Mr Richard Garrie by the throat.","start":3516020,"end":3518070,"confidence":0.607920800000000038920688893995247781276702880859375},{"sentiment":"NEGATIVE","speaker":"A","text":"Yep, because I wouldn't do what he wanted me to do and I just snapped.","start":3518440,"end":3521500,"confidence":0.88098069999999994994510643664398230612277984619140625},{"sentiment":"NEUTRAL","speaker":"B","text":"What happened following this?","start":3525396,"end":3529278,"confidence":0.83152769999999998074002860448672436177730560302734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Nothing.","start":3530405,"end":3530614,"confidence":0.51820666000000004114411922273575328290462493896484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Nothing at all.","start":3531371,"end":3531967,"confidence":0.5988767999999999869231714910711161792278289794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":3532595,"end":3532821,"confidence":0.58435179999999997679793750648968853056430816650390625},{"sentiment":"NEGATIVE","speaker":"A","text":"And it was so bizarre, it just stopped because he couldn't\u2014 I was, I was, I was a big lad and he couldn't, he just couldn't deal with it.","start":3532901,"end":3542344,"confidence":0.6191489999999999493951463591656647622585296630859375},{"sentiment":"NEUTRAL","speaker":"C","text":"Um, right.","start":3543736,"end":3544332,"confidence":0.64107996000000000424989821112831123173236846923828125},{"sentiment":"NEGATIVE","speaker":"C","text":"Did you experience any fear, shame, sleep problems, bedwetting?","start":3545042,"end":3548639,"confidence":0.68003464000000002354084926992072723805904388427734375},{"sentiment":"NEUTRAL","speaker":"C","text":"Anything like that?","start":3548845,"end":3549948,"confidence":0.8494834300000000393282562072272412478923797607421875},{"sentiment":"NEUTRAL","speaker":"C","text":"Yes, you can tell me exactly what you experienced.","start":3550080,"end":3551924,"confidence":0.80902189999999996050661366098211146891117095947265625},{"sentiment":"NEUTRAL","speaker":"C","text":"And if you did wet the bed in Irkut House, how was that dealt with?","start":3555850,"end":3559591,"confidence":0.73797553999999998541881041091983206570148468017578125},{"sentiment":"NEUTRAL","speaker":"B","text":"So just a couple of final questions in relation to the institutions.","start":3571485,"end":3575409,"confidence":0.878903030000000029531292966566979885101318359375},{"sentiment":"NEGATIVE","speaker":"B","text":"So in relation to the neglect, how often When did this happen, over what period, and did it change or become worse?","start":3575829,"end":3580567,"confidence":0.5809259399999999740060729891411028802394866943359375},{"sentiment":"NEGATIVE","speaker":"A","text":"It happened over the period of time I was in there, and I would say probably for the first 6 months it was worse.","start":3581200,"end":3589270,"confidence":0.811669399999999985340082275797612965106964111328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":3590446,"end":3591589,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEGATIVE","speaker":"A","text":"As I grew and got older, I don't think I was neither little boy anymore, and so they kind of lost interest in me.","start":3592217,"end":3602970,"confidence":0.757122340000000004778257789439521729946136474609375},{"sentiment":"NEUTRAL","speaker":"A","text":"And I said I was towering 6 foot, um, and I think I kind of intimidated them a little bit.","start":3607168,"end":3612296,"confidence":0.50281469999999994779926737464847974479198455810546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, to my advantage.","start":3612840,"end":3613946,"confidence":0.487798930000000019457928601696039550006389617919921875},{"sentiment":"NEGATIVE","speaker":"B","text":"So I'm just gonna put, it happened over the time I was in there, and probably the first 6 months it was the worst.","start":3629010,"end":3635755,"confidence":0.93254066000000002123471176673774607479572296142578125},{"sentiment":"NEGATIVE","speaker":"B","text":"And as I grew and got older, they seemed to lose interest in me.","start":3636316,"end":3638976,"confidence":0.7353790000000000048885340220294892787933349609375},{"sentiment":"NEUTRAL","speaker":"B","text":"I was now 6'2\" and I feel like I may have intimidated them a little bit, which was to my advantage.","start":3639441,"end":3645273,"confidence":0.66834760000000004165343625572859309613704681396484375},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, I think I became a lost cause to them.","start":3645946,"end":3648526,"confidence":0.87551093000000002053440084637259133160114288330078125},{"sentiment":"NEGATIVE","speaker":"A","text":"They couldn't do anything with me, and they couldn't bully me because I've had it for the last 3, 4 years of my life.","start":3648975,"end":3655320,"confidence":0.487577619999999989364170005501364357769489288330078125},{"sentiment":"NEGATIVE","speaker":"A","text":"I just wasn't treatin' it anymore.","start":3655785,"end":3657033,"confidence":0.83270929999999998560866742991493083536624908447265625},{"sentiment":"NEUTRAL","speaker":"C","text":"Okay, should we move on to Raysdale?","start":3657604,"end":3660624,"confidence":0.9138107300000000154938106788904406130313873291015625},{"sentiment":"NEUTRAL","speaker":"C","text":"Okay, so I've got Raysdale from 1983 to '85.","start":3662030,"end":3665920,"confidence":0.8823290999999999772995806779363192617893218994140625},{"sentiment":"NEUTRAL","speaker":"C","text":"You left 2 years.","start":3667210,"end":3668098,"confidence":0.67740509999999998225206354618421755731105804443359375},{"sentiment":"NEUTRAL","speaker":"C","text":"Can you tell me a bit more about what Raysdale was?","start":3668291,"end":3670390,"confidence":0.91236170000000005320117679730174131691455841064453125},{"sentiment":"NEUTRAL","speaker":"C","text":"Was this, again, was it a house?","start":3670617,"end":3672086,"confidence":0.86726992999999996669657775782980024814605712890625},{"sentiment":"NEUTRAL","speaker":"C","text":"Was it residential?","start":3672167,"end":3672635,"confidence":0.87646436999999999262200844896142370998859405517578125},{"sentiment":"NEUTRAL","speaker":"B","text":"So again, this will be the same question, but this time in relation to the physical abuse.","start":3675184,"end":3680218,"confidence":0.5561818499999999776406411911011673510074615478515625},{"sentiment":"NEGATIVE","speaker":"B","text":"Would you be able, um, how\u2014 what, sorry, with the physical abuse, how often did this happen over what period and did it ever change or become worse?","start":3682656,"end":3689717,"confidence":0.67211739999999997596802359112189151346683502197265625},{"sentiment":"NEGATIVE","speaker":"A","text":"Again, I'm gonna say the first 6 months was bad, and once\u2014 basically, it was daily.","start":3690215,"end":3698576,"confidence":0.88463305999999997109028981867595575749874114990234375},{"sentiment":"NEGATIVE","speaker":"A","text":"It's when you stepped out of line.","start":3699347,"end":3701176,"confidence":0.75392705000000004300630962461582385003566741943359375},{"sentiment":"NEGATIVE","speaker":"A","text":"But once I had shown that I'd had enough, again, the physical abuse stopped And again, the same question in relation to the sexual abuse.","start":3701369,"end":3726781,"confidence":0.56219315999999996957825487697846256196498870849609375},{"sentiment":"NEUTRAL","speaker":"B","text":"How often did this happen?","start":3726846,"end":3727870,"confidence":0.812997100000000028074964575353078544139862060546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Of what period?","start":3728536,"end":3729088,"confidence":0.78868364999999995834656374427140690386295318603515625},{"sentiment":"NEGATIVE","speaker":"B","text":"And did it change or become worse?","start":3729137,"end":3730242,"confidence":0.661960600000000010112444215337745845317840576171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, probably the first 6 months again.","start":3732033,"end":3734137,"confidence":0.75636833999999997235619275670615024864673614501953125},{"sentiment":"NEGATIVE","speaker":"A","text":"Um, because that's when I actually attacked them.","start":3734568,"end":3736828,"confidence":0.767999300000000051369397624512203037738800048828125},{"sentiment":"NEUTRAL","speaker":"C","text":"Um, and you could come and go as you please.","start":3738510,"end":3739965,"confidence":0.8195723999999999787036131237982772290706634521484375},{"sentiment":"NEUTRAL","speaker":"C","text":"Um, what about the bathrooms?","start":3740710,"end":3743492,"confidence":0.6615876000000000534129185325582511723041534423828125},{"sentiment":"NEUTRAL","speaker":"C","text":"Are they again with a shed?","start":3743541,"end":3744624,"confidence":0.8271058000000000021145751816220581531524658203125},{"sentiment":"NEUTRAL","speaker":"C","text":"Okay.","start":3747662,"end":3748002,"confidence":0.58435179999999997679793750648968853056430816650390625},{"sentiment":"NEUTRAL","speaker":"C","text":"Um, did you get toiletries in this place?","start":3748762,"end":3750880,"confidence":0.680702099999999976631670506321825087070465087890625},{"sentiment":"NEUTRAL","speaker":"C","text":"What about clothing?","start":3752452,"end":3753567,"confidence":0.84107719999999996929318513139151036739349365234375},{"sentiment":"NEGATIVE","speaker":"B","text":"So I put, from the first 6 months, again, when I attacked him\/defended myself, the abuse stopped.","start":3766256,"end":3772068,"confidence":0.497533320000000001126494453274062834680080413818359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yep.","start":3776634,"end":3778908,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"NEUTRAL","speaker":"B","text":"So now again, it's the same question going to be asked but in relation to the factors of abuse.","start":3779860,"end":3785777,"confidence":0.59188556999999997199068957343115471303462982177734375},{"sentiment":"NEUTRAL","speaker":"B","text":"What were the immediate effects which experienced in relation to the neglect?","start":3786430,"end":3789187,"confidence":0.74804769999999998209005980243091471493244171142578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Immediate effects, psychological effects again.","start":3791358,"end":3796008,"confidence":0.50134160000000005386056045608711428940296173095703125},{"sentiment":"NEUTRAL","speaker":"A","text":"And just, I think I thought that little of myself anyway, and it didn't bother me anymore.","start":3796267,"end":3803664,"confidence":0.63366259999999996477271224648575298488140106201171875},{"sentiment":"NEGATIVE","speaker":"A","text":"And they couldn't do or kick me down any more than the last few establishments had done, you know what I mean?","start":3805488,"end":3812520,"confidence":0.62446159999999995005026676153647713363170623779296875},{"sentiment":"NEUTRAL","speaker":"C","text":"It's Um, please say you are.","start":3812665,"end":3816267,"confidence":0.77181566000000001448455577701679430902004241943359375},{"sentiment":"NEGATIVE","speaker":"A","text":"Quite hard to explain really.","start":3816316,"end":3817653,"confidence":0.600602569999999946759317026589997112751007080078125},{"sentiment":"POSITIVE","speaker":"C","text":"Oh, lovely, and you met your partner there.","start":3819998,"end":3822097,"confidence":0.8517010000000000413677980759530328214168548583984375},{"sentiment":"POSITIVE","speaker":"C","text":"Wow, definitely meant to be, no argument about that.","start":3823640,"end":3828437,"confidence":0.83028299999999999325694943763664923608303070068359375},{"sentiment":"NEGATIVE","speaker":"C","text":"Um, did anything happen that you would now consider to be abuse?","start":3830528,"end":3833558,"confidence":0.51732659999999996980335481566726230084896087646484375},{"sentiment":"NEGATIVE","speaker":"B","text":"So she put psychology effects on me again.","start":3834299,"end":3836104,"confidence":0.70380955999999994521232338229310698807239532470703125},{"sentiment":"NEGATIVE","speaker":"B","text":"Um, I felt little of myself.","start":3836620,"end":3837780,"confidence":0.58849519999999999608775169690488837659358978271484375},{"sentiment":"NEUTRAL","speaker":"B","text":"It didn't bother me anymore.","start":3837909,"end":3838795,"confidence":0.55780010000000002090558837153366766870021820068359375},{"sentiment":"NEGATIVE","speaker":"B","text":"They couldn't break me down any more than what the other institutions already had.","start":3838952,"end":3842131,"confidence":0.82185655999999995824367715613334439694881439208984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yep.","start":3844617,"end":3845284,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"NEUTRAL","speaker":"B","text":"In relation to the physical abuse, again, what is the immediate effects that you experienced?","start":3845495,"end":3853558,"confidence":0.54380905999999995525939766594092361629009246826171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Again, it's when you've had it so long, it doesn't really affect you as such as it does somebody that's never had it.","start":3855557,"end":3865199,"confidence":0.507818639999999987821865943260490894317626953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Because you have it on a regular basis, you know what I mean?","start":3865899,"end":3870384,"confidence":0.72537039999999997075263991064275614917278289794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"It doesn't really affect you any different from day 300 than it is from day 1.","start":3870465,"end":3874319,"confidence":0.745882500000000003836930773104541003704071044921875},{"sentiment":"NEUTRAL","speaker":"B","text":"There was a regular occurrence, it didn't affect you as much from day 300 to day 1?","start":3879032,"end":3887534,"confidence":0.81878996000000003885332944264519028365612030029296875},{"sentiment":"NEGATIVE","speaker":"A","text":"Obviously, for somebody to accept that as norm must be seriously damaged.","start":3887615,"end":3892538,"confidence":0.86013715999999995620584058997337706387042999267578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, but that's what it was, that's what happened.","start":3893065,"end":3895974,"confidence":0.61929829999999996825721382265328429639339447021484375},{"sentiment":"NEUTRAL","speaker":"A","text":"It was normal.","start":3896282,"end":3897122,"confidence":0.71205335999999996854370465371175669133663177490234375},{"sentiment":"POSITIVE","speaker":"C","text":"Okay, brilliant.","start":3897591,"end":3902609,"confidence":0.8042778999999999900438751865294761955738067626953125},{"sentiment":"NEUTRAL","speaker":"C","text":"So that was all of the care patterns that we've gone through.","start":3902836,"end":3907086,"confidence":0.714695630000000026171846911893226206302642822265625},{"sentiment":"NEUTRAL","speaker":"C","text":"I'm now going to move on to the next kind of different sections of questions, but these are about your time in care overall, not just one at a time.","start":3908690,"end":3916522,"confidence":0.86313640000000002583391278676572255790233612060546875},{"sentiment":"NEUTRAL","speaker":"C","text":"So across all of the placements, you were Who would you say were the main people responsible for what happened to you?","start":3918010,"end":3925098,"confidence":0.8304633999999999627306124239112250506877899169921875},{"sentiment":"NEUTRAL","speaker":"C","text":"Yeah, so Mary, Helen, and then Brian.","start":3929944,"end":3934590,"confidence":0.87117213000000004452516577657661400735378265380859375},{"sentiment":"NEUTRAL","speaker":"C","text":"Okay.","start":3935268,"end":3935752,"confidence":0.58435179999999997679793750648968853056430816650390625},{"sentiment":"NEUTRAL","speaker":"C","text":"Were other children affected?","start":3936236,"end":3938793,"confidence":0.746598300000000048015635911724530160427093505859375},{"sentiment":"NEGATIVE","speaker":"B","text":"Again, what immediate effects did you experience following the sexual abuse?","start":3939052,"end":3942877,"confidence":0.50199497000000004032216338600846938788890838623046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Quite much the same answer as the rest, to be fair.","start":3946258,"end":3948454,"confidence":0.71427773999999999432475306093692779541015625},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, but I was\u2014 I was\u2014 I come to the extent that I was not\u2014 I refused to take it anymore.","start":3949099,"end":3955006,"confidence":0.6459124000000000531684918314567767083644866943359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, so pretty much the same answer as the rest.","start":3957888,"end":3961075,"confidence":0.58027490000000003789182301261462271213531494140625},{"sentiment":"NEUTRAL","speaker":"B","text":"And what was\u2014 what was the way you said following that?","start":3961140,"end":3962946,"confidence":0.82342196000000000832841351439128629863262176513671875},{"sentiment":"POSITIVE","speaker":"A","text":"Um, I pretty much say, well, I drew the line and I said, that's good, because then I was getting older, I was looking at girls and, you know, I mean, these, these things hold me the right way in life for where I wanted to be, you know what I mean?","start":3963978,"end":3978822,"confidence":0.74161569999999998881179408272146247327327728271484375},{"sentiment":"NEUTRAL","speaker":"A","text":"I didn't want to\u2014 I'm not gay, I never have been.","start":3978870,"end":3981213,"confidence":0.60466830000000004741167458632844500243663787841796875},{"sentiment":"NEGATIVE","speaker":"A","text":"And, and I just thought, no, I'm just not allowing it.","start":3981983,"end":3985850,"confidence":0.8612957999999999447737764057819731533527374267578125},{"sentiment":"NEGATIVE","speaker":"A","text":"And that's why I was so, so determined not to allow it anymore.","start":3986010,"end":3988529,"confidence":0.5446662300000000289657009489019401371479034423828125},{"sentiment":"NEGATIVE","speaker":"C","text":"Were complaints discouraged, ignored, or punished?","start":3998937,"end":4006205,"confidence":0.527226399999999983947418513707816600799560546875},{"sentiment":"NEUTRAL","speaker":"B","text":"So, Richard, I put pretty much the same answer as the rest.","start":4006366,"end":4008413,"confidence":0.76844440000000002743973936958354897797107696533203125},{"sentiment":"NEUTRAL","speaker":"B","text":"I drew the line when I was getting older.","start":4008461,"end":4009913,"confidence":0.73311539999999997263557816040702164173126220703125},{"sentiment":"POSITIVE","speaker":"B","text":"I started to think about girls, etc., and I wanted to be in the right place in my life.","start":4010236,"end":4013963,"confidence":0.7762339000000000321932702718186192214488983154296875},{"sentiment":"NEGATIVE","speaker":"B","text":"I was determined to not allow those things to happen to me anymore.","start":4014093,"end":4016707,"confidence":0.77713065999999997313096855577896349132061004638671875},{"sentiment":"NEGATIVE","speaker":"A","text":"The sexual abuse, yeah, most definitely.","start":4018130,"end":4019681,"confidence":0.5911163699999999465717337443493306636810302734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, as for the rest, I mean, that was with me for a long time.","start":4020367,"end":4023637,"confidence":0.8259364000000000149981360664241947233676910400390625},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, couldn't get rid of that.","start":4024780,"end":4025563,"confidence":0.48971710000000001627995516173541545867919921875},{"sentiment":"NEUTRAL","speaker":"A","text":"I could do something about the sexual.","start":4026363,"end":4028159,"confidence":0.6178046999999999844277454030816443264484405517578125},{"sentiment":"NEUTRAL","speaker":"B","text":"So now we're just on to the final 3 questions in relation to the care settings, Richard, so we should be able to fly through this soon.","start":4030280,"end":4036017,"confidence":0.59693169999999995400941088519175536930561065673828125},{"sentiment":"NEGATIVE","speaker":"B","text":"Did anyone else, in relation to all of the abuse that you experienced at Catherine's unit, did anyone witness it, know about it, or experience something similar?","start":4036780,"end":4046258,"confidence":0.58666830000000003142446303172619082033634185791015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Not the sexual.","start":4046969,"end":4047712,"confidence":0.5831817999999999724280996815650723874568939208984375},{"sentiment":"NEGATIVE","speaker":"A","text":"Nobody witnessed that, no.","start":4048165,"end":4049135,"confidence":0.50600195000000003364704070918378420174121856689453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Apart from Megari.","start":4049253,"end":4050436,"confidence":0.80611193000000003205940402040141634643077850341796875},{"sentiment":"NEUTRAL","speaker":"B","text":"But they witnessed everything else?","start":4059393,"end":4060480,"confidence":0.71866726999999996916557165604899637401103973388671875},{"sentiment":"POSITIVE","speaker":"B","text":"Yes.","start":4066459,"end":4066621,"confidence":0.461038950000000002926725528595852665603160858154296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Did you, did you tell anyone or try to get help?","start":4067121,"end":4069933,"confidence":0.79677410000000004064446557094925083220005035400390625},{"sentiment":"NEUTRAL","speaker":"B","text":"No.","start":4071217,"end":4071298,"confidence":0.493618669999999981623517442130832932889461517333984375},{"sentiment":"NEUTRAL","speaker":"B","text":"No.","start":4072123,"end":4072269,"confidence":0.493618669999999981623517442130832932889461517333984375},{"sentiment":"NEGATIVE","speaker":"B","text":"This is obviously going to sound really stupid, and I do apologise.","start":4072333,"end":4074275,"confidence":0.85371980000000002863913550754659809172153472900390625},{"sentiment":"NEUTRAL","speaker":"B","text":"If you didn't tell anyone or ask for help, could you provide us with a reason as to why?","start":4077543,"end":4083750,"confidence":0.69593954000000002313441882506594993174076080322265625},{"sentiment":"NEGATIVE","speaker":"A","text":"I was embarrassed.","start":4085782,"end":4086411,"confidence":0.81933040000000001423785533916088752448558807373046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4087055,"end":4088537,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"What are you going to say?","start":4089311,"end":4090052,"confidence":0.8470931600000000116779119707643985748291015625},{"sentiment":"NEGATIVE","speaker":"A","text":"I mean, it's taken me 40-odd years to come and speak to you today, you know what I mean?","start":4090133,"end":4094531,"confidence":0.52913993999999997530636619558208622038364410400390625},{"sentiment":"NEGATIVE","speaker":"A","text":"It's\u2014 back then, it was\u2014 I think child abuse, I mean, now it's I mean, totally out of hand.","start":4094966,"end":4105199,"confidence":0.92305219999999998936601741661434061825275421142578125},{"sentiment":"NEUTRAL","speaker":"A","text":"But then it was accepted, you know what I mean?","start":4105248,"end":4107508,"confidence":0.76862127000000002308155444552539847791194915771484375},{"sentiment":"NEUTRAL","speaker":"A","text":"It was, it was what appeared to be the right thing to do, you know what I mean?","start":4107654,"end":4111270,"confidence":0.64670839999999996106083699487498961389064788818359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, as a beautiful\u2014 it's just So I just put no.","start":4114128,"end":4138225,"confidence":0.6051613700000000317658077619853429496288299560546875},{"sentiment":"NEGATIVE","speaker":"B","text":"I was embarrassed to tell anyone.","start":4138855,"end":4139890,"confidence":0.68236375000000004664713060265057720243930816650390625},{"sentiment":"NEGATIVE","speaker":"B","text":"It's taken me 40 years to speak to you today.","start":4139987,"end":4141863,"confidence":0.61625350000000000960653778747655451297760009765625},{"sentiment":"NEGATIVE","speaker":"B","text":"Back then, child abuse was accepted and also out of hand.","start":4141943,"end":4145518,"confidence":0.8760497000000000422659240939537994563579559326171875},{"sentiment":"NEUTRAL","speaker":"B","text":"It was appeared to be the right\u2014 it was appeared to be the right thing to do, but it is abuse looking back now.","start":4145648,"end":4152391,"confidence":0.57799999999999995825561427409411408007144927978515625},{"sentiment":"NEUTRAL","speaker":"A","text":"100%.","start":4153420,"end":4154004,"confidence":0.5777115999999999917946524874423630535602569580078125},{"sentiment":"NEUTRAL","speaker":"A","text":"There's nothing, there's nothing else it can be, you know.","start":4154085,"end":4155886,"confidence":0.58576960000000000139408484756131656467914581298828125},{"sentiment":"NEUTRAL","speaker":"C","text":"I mean, it's, you kind of sugarcoat it.","start":4156617,"end":4160852,"confidence":0.485501200000000021628210333801689557731151580810546875},{"sentiment":"NEUTRAL","speaker":"B","text":"And then finally, Richard, what was the difference at this place, at this placement, compared with the others?","start":4170626,"end":4176514,"confidence":0.8951824299999999734467337475507520139217376708984375},{"sentiment":"NEUTRAL","speaker":"A","text":"The, the, the big thing was, um, I left here, back into mainstream, that I could see a way out of here.","start":4177503,"end":4186536,"confidence":0.7311153999999999708592213210067711770534515380859375},{"sentiment":"POSITIVE","speaker":"A","text":"I had clear closure, you know what I mean?","start":4186649,"end":4190599,"confidence":0.491734449999999989611154660451575182378292083740234375},{"sentiment":"NEUTRAL","speaker":"A","text":"I had a path that I know in my head.","start":4191748,"end":4194013,"confidence":0.8082974000000000547316858501289971172809600830078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Play the game and this is where you're going to be.","start":4195160,"end":4197018,"confidence":0.6370711300000000409937683798489160835742950439453125},{"sentiment":"NEUTRAL","speaker":"B","text":"So, but the big thing was I left there, I could see a way out of here.","start":4221435,"end":4224675,"confidence":0.57176166999999999962511765261297114193439483642578125},{"sentiment":"NEUTRAL","speaker":"B","text":"I had clear closure and a path, and a path that I had in my head, just to play the game and I'll be where I need to be.","start":4225204,"end":4232599,"confidence":0.53526013999999999537493522439035587012767791748046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Just play the system.","start":4232823,"end":4233625,"confidence":0.55590682999999996294349102754495106637477874755859375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yep.","start":4234660,"end":4234773,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"POSITIVE","speaker":"B","text":"Fantastic.","start":4234853,"end":4235419,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"B","text":"And that concludes the placement sentence of the witness statement.","start":4236049,"end":4240912,"confidence":0.8419931000000000498317831443273462355136871337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Now it's just going to be a couple of questions, what we should be able to fly through quickly.","start":4241316,"end":4244642,"confidence":0.7629168600000000299843350148876197636127471923828125},{"sentiment":"NEUTRAL","speaker":"B","text":"It won't be as meticulous as that, so we'll try and get through quickly.","start":4244787,"end":4248377,"confidence":0.63341780000000003081339627897250466048717498779296875},{"sentiment":"NEUTRAL","speaker":"B","text":"So, people involved, reporting, and institutional knowledge.","start":4248426,"end":4251356,"confidence":0.86529800000000001158895202024723403155803680419921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Across all placements, who were the main people who was responsible?","start":4251871,"end":4255305,"confidence":0.77150339999999995033164168489747680723667144775390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Social workers.","start":4258232,"end":4258821,"confidence":0.674539400000000011203837857465259730815887451171875},{"sentiment":"NEGATIVE","speaker":"A","text":"They put me in that situation.","start":4261264,"end":4262504,"confidence":0.70935285000000003474696086414041928946971893310546875},{"sentiment":"NEUTRAL","speaker":"B","text":"So with the social workers, do you recall any names?","start":4262859,"end":4265581,"confidence":0.87257499999999998951949464753852225840091705322265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Only one social worker, his name is Gordon.","start":4266563,"end":4268271,"confidence":0.85579455000000004272209253031178377568721771240234375},{"sentiment":"NEGATIVE","speaker":"A","text":"But he, he, he\u2014 the thing I can't understand to this day, why was I never talked to?","start":4269760,"end":4275362,"confidence":0.91397629999999996375237287793424911797046661376953125},{"sentiment":"NEUTRAL","speaker":"A","text":"You know what I mean?","start":4276080,"end":4276662,"confidence":0.67174845999999999168750264288973994553089141845703125},{"sentiment":"NEUTRAL","speaker":"A","text":"They talked to my parents, but they never once talked to me.","start":4276824,"end":4279332,"confidence":0.52775943000000002935934162451303564012050628662109375},{"sentiment":"NEUTRAL","speaker":"A","text":"And that's what I kind of get my head around.","start":4280966,"end":4282196,"confidence":0.84239750000000002128075493601500056684017181396484375},{"sentiment":"NEGATIVE","speaker":"A","text":"Well, I was never allowed to tell my storey.","start":4284095,"end":4285731,"confidence":0.5824987999999999832567709745489992201328277587890625},{"sentiment":"NEGATIVE","speaker":"A","text":"I blame my parents as well.","start":4290668,"end":4291712,"confidence":0.8911264500000000143842271427274681627750396728515625},{"sentiment":"NEGATIVE","speaker":"A","text":"I blame my sister.","start":4292515,"end":4293237,"confidence":0.7620826000000000544076783626223914325237274169921875},{"sentiment":"NEGATIVE","speaker":"A","text":"I blame, I blame everybody.","start":4293478,"end":4294409,"confidence":0.9136773000000000255482746069901622831821441650390625},{"sentiment":"NEGATIVE","speaker":"A","text":"And I blame my birth mother.","start":4295308,"end":4297332,"confidence":0.871877000000000013102408047416247427463531494140625},{"sentiment":"NEGATIVE","speaker":"A","text":"I blame everybody because everybody had factored into this, you know what I mean?","start":4297637,"end":4302020,"confidence":0.821688650000000020412471712916158139705657958984375},{"sentiment":"NEUTRAL","speaker":"A","text":"I was a teenager growing up in the '80s, and it was a hell of a place to grow up in a city in the '80s, you know what I mean?","start":4302775,"end":4309342,"confidence":0.4838395699999999965967845128034241497516632080078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4309711,"end":4309968,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEGATIVE","speaker":"A","text":"And but I had no support.","start":4310080,"end":4311445,"confidence":0.70974269999999994862349694813019596040248870849609375},{"sentiment":"NEGATIVE","speaker":"A","text":"From my family, but more importantly, I've no support from professionals.","start":4312408,"end":4317079,"confidence":0.89877960000000001183906306323478929698467254638671875},{"sentiment":"NEUTRAL","speaker":"B","text":"One second, I'll just relay back what I've got, just to make sure that obviously it's correct and we haven't missed anything.","start":4341059,"end":4349994,"confidence":0.64840496000000003018470806637196801602840423583984375},{"sentiment":"NEUTRAL","speaker":"B","text":"So, social workers, only one social worker, and he was called Garden.","start":4354366,"end":4358126,"confidence":0.840683999999999986840748533722944557666778564453125},{"sentiment":"NEGATIVE","speaker":"B","text":"One thing I never understood from this is that they never spoke to me.","start":4358479,"end":4362095,"confidence":0.9110034000000000187213800018071196973323822021484375},{"sentiment":"NEGATIVE","speaker":"B","text":"Why did they never speak to me?","start":4362577,"end":4363853,"confidence":0.79905440000000005351665777197922579944133758544921875},{"sentiment":"NEGATIVE","speaker":"B","text":"I blame everyone for what happened to me.","start":4364284,"end":4365647,"confidence":0.94521339999999998138235923761385492980480194091796875},{"sentiment":"NEUTRAL","speaker":"B","text":"I grew up in the city in the '80s.","start":4365823,"end":4367122,"confidence":0.871453049999999951324980429490096867084503173828125},{"sentiment":"NEUTRAL","speaker":"B","text":"It was a hell of a place to grow up.","start":4367763,"end":4369190,"confidence":0.447766539999999990673273941865772940218448638916015625},{"sentiment":"NEGATIVE","speaker":"B","text":"I had no support from my family, but more importantly, not from the professionals.","start":4369575,"end":4373167,"confidence":0.91979270000000001861195642050006426870822906494140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yep.","start":4373905,"end":4374177,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"NEUTRAL","speaker":"A","text":"And you were labeled\u2014 you know what I mean?","start":4375508,"end":4377144,"confidence":0.5492154399999999991877075444790534675121307373046875},{"sentiment":"NEGATIVE","speaker":"A","text":"You were labelled a problem.","start":4377593,"end":4379277,"confidence":0.86493969999999997799733364445273764431476593017578125},{"sentiment":"NEGATIVE","speaker":"A","text":"And instead of fixing the problem, like what they do now, yeah, and you were just\u2014 well, I've just\u2014 for the last 2 hours, that's\u2014 you just had a snapshot into my life.","start":4380239,"end":4389860,"confidence":0.6600839499999999748780510344658978283405303955078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, that's what you got.","start":4390421,"end":4392249,"confidence":0.65488665999999995381841699781944043934345245361328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Back in the '80s.","start":4392723,"end":4393475,"confidence":0.82579769999999996787920508722891099750995635986328125},{"sentiment":"NEUTRAL","speaker":"C","text":"Yeah, you just get to treat them the way you want to be treated, and that's exactly it.","start":4393802,"end":4399575,"confidence":0.68909779999999998256754452086170203983783721923828125},{"sentiment":"NEUTRAL","speaker":"C","text":"And you kind of live\u2014 you live your childhood through them.","start":4399641,"end":4403152,"confidence":0.83003389999999999115942728167283348739147186279296875},{"sentiment":"NEUTRAL","speaker":"C","text":"Yeah, that's an absolute concern, what I really do.","start":4405837,"end":4409342,"confidence":0.59218585000000001361541990263503976166248321533203125},{"sentiment":"NEGATIVE","speaker":"B","text":"So I just put, I was labelled as a problem instead of fixing the problem.","start":4413150,"end":4416152,"confidence":0.8583583999999999658570004612556658685207366943359375},{"sentiment":"NEGATIVE","speaker":"B","text":"I was dealt with as a problem.","start":4416266,"end":4417718,"confidence":0.67562429999999995544612829689867794513702392578125},{"sentiment":"NEUTRAL","speaker":"B","text":"Correct.","start":4423060,"end":4424293,"confidence":0.58715682999999996294349102754495106637477874755859375},{"sentiment":"NEUTRAL","speaker":"B","text":"Can you remember any other names who are the main people responsible?","start":4424845,"end":4428398,"confidence":0.84446209999999999329389765989617444574832916259765625},{"sentiment":"NEGATIVE","speaker":"A","text":"There's too many.","start":4430172,"end":4430589,"confidence":0.489232999999999973450570678323856554925441741943359375},{"sentiment":"NEUTRAL","speaker":"A","text":"I mentioned everybody that I've just discussed with you over the past 2 hours.","start":4430654,"end":4433514,"confidence":0.8423513000000000250366838372428901493549346923828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I mean, people go in a role to support and help these people, you know what I mean?","start":4433867,"end":4439992,"confidence":0.694678600000000034953018257510848343372344970703125},{"sentiment":"NEUTRAL","speaker":"A","text":"They must have had a job title, they must have had an interview to take on the role.","start":4440369,"end":4443923,"confidence":0.7796187999999999451716803378076292574405670166015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Of the job.","start":4444429,"end":4445039,"confidence":0.53831594999999998751860630363808013498783111572265625},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, you know, I mean, don't get me wrong, I met a lot of nice people there as well.","start":4445440,"end":4448780,"confidence":0.92293510000000000825792767500388436019420623779296875},{"sentiment":"NEUTRAL","speaker":"A","text":"I did.","start":4449294,"end":4449647,"confidence":0.5960796999999999901120872891624458134174346923828125},{"sentiment":"POSITIVE","speaker":"A","text":"People genuinely want to help.","start":4450353,"end":4451879,"confidence":0.70946549999999997115907035549753345549106597900390625},{"sentiment":"NEGATIVE","speaker":"A","text":"But the second thing of it was, once you were labelled, you know, I mean, once the arrow was above your head, that's it, you were wasting your time.","start":4452264,"end":4462091,"confidence":0.7086729000000000500136820846819318830966949462890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, just give me one second, I'll just go back through into the cursors just to highlight any names.","start":4462300,"end":4468706,"confidence":0.7871789000000000147139189721201546490192413330078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Mike.","start":4478334,"end":4478447,"confidence":0.57944910000000005023679250371060334146022796630859375},{"sentiment":"NEUTRAL","speaker":"B","text":"And do you not remember who Mike\u2014 what Mike's role was?","start":4479013,"end":4481422,"confidence":0.69795929999999994919335222220979630947113037109375},{"sentiment":"NEUTRAL","speaker":"A","text":"He was a teacher.","start":4482327,"end":4483330,"confidence":0.7481246999999999758301783003844320774078369140625},{"sentiment":"NEUTRAL","speaker":"B","text":"It was just a teacher?","start":4483410,"end":4484849,"confidence":0.7544212999999999613720547131379134953022003173828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, yeah, the deaf teacher.","start":4485092,"end":4486450,"confidence":0.52198149999999998716049276481498964130878448486328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":4486628,"end":4486854,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And it would say Mr Acre was a teacher.","start":4487517,"end":4489144,"confidence":0.84566879999999999828474983587511815130710601806640625},{"sentiment":"NEUTRAL","speaker":"B","text":"You don't remember the specific subject?","start":4489208,"end":4491283,"confidence":0.603808499999999970242470226367004215717315673828125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, there wasn't a specific subject.","start":4491621,"end":4493808,"confidence":0.72900562999999996005584534941590391099452972412109375},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, you would sit in a room and they would try and talk to you about geography, then history and maths, but you just wouldn't listen.","start":4494275,"end":4500043,"confidence":0.6889846299999999867935684960684739053249359130859375},{"sentiment":"NEUTRAL","speaker":"A","text":"And so they wouldn't force the fact.","start":4500187,"end":4501279,"confidence":0.75760656999999997918138205932336859405040740966796875},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, you just done what you wanted to do.","start":4501873,"end":4503784,"confidence":0.746524500000000035271341403131373226642608642578125},{"sentiment":"NEUTRAL","speaker":"A","text":"You would sit, you would Skive, you would talk, you would do nothing.","start":4504041,"end":4507477,"confidence":0.56670480000000000853077608553576283156871795654296875},{"sentiment":"NEUTRAL","speaker":"B","text":"And Mr Richard Garrie, did you say he was the boarding officer?","start":4507975,"end":4511347,"confidence":0.86740636999999998213439766914234496653079986572265625},{"sentiment":"NEUTRAL","speaker":"A","text":"He was the housemaster.","start":4511812,"end":4512567,"confidence":0.77285360000000002944631205537007190287113189697265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Housemaster, that's it.","start":4512872,"end":4513739,"confidence":0.70552840000000005549196657739230431616306304931640625},{"sentiment":"NEGATIVE","speaker":"B","text":"Sorry about that.","start":4513883,"end":4514799,"confidence":0.6856411000000000033338665161863900721073150634765625},{"sentiment":"POSITIVE","speaker":"A","text":"That's okay.","start":4515023,"end":4515441,"confidence":0.73359823000000001780307457011076621711254119873046875},{"sentiment":"NEUTRAL","speaker":"B","text":"So I've got Mr Richard Garrie, Mr Richard Aker, Mike as well.","start":4516886,"end":4522314,"confidence":0.87373650000000002702194024095661006867885589599609375},{"sentiment":"NEUTRAL","speaker":"B","text":"What was the teacher called?","start":4522771,"end":4523685,"confidence":0.82405304999999995363424432071042247116565704345703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Mr Thornburn?","start":4523734,"end":4525644,"confidence":0.82325060000000005455689233713201247155666351318359375},{"sentiment":"NEUTRAL","speaker":"A","text":"He was the head teacher.","start":4525872,"end":4526606,"confidence":0.80189513999999995075285141865606419742107391357421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Thornburn, or the Beak.","start":4526768,"end":4528555,"confidence":0.7907444999999999613038426105049438774585723876953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Thornburn, he was the headmaster at Glendrick?","start":4529529,"end":4532783,"confidence":0.91101430000000005460236707222065888345241546630859375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, the Beak was his nickname.","start":4532831,"end":4538733,"confidence":0.80732053999999997540015783670241944491863250732421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, so we got McGarrie, Mr Aker, Mike, Mr Thornburn, quotation marks, the Beak, and he was the headmaster.","start":4539119,"end":4547185,"confidence":0.86179894000000001330619170403224416077136993408203125},{"sentiment":"NEUTRAL","speaker":"B","text":"And was there anyone else who you named?","start":4547266,"end":4548835,"confidence":0.87475749999999996564525872599915601313114166259765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Not really.","start":4550121,"end":4550669,"confidence":0.5598528000000000393043819713057018816471099853515625},{"sentiment":"POSITIVE","speaker":"B","text":"No, that's perfectly fine, no problem.","start":4550976,"end":4552686,"confidence":0.71063226000000001558731810291646979749202728271484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, the next question is, were other children affected and did you witness abuse or harm to anyone else?","start":4553556,"end":4558638,"confidence":0.5974481000000000374683395421016030013561248779296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, everybody was there, especially Landry Muir.","start":4559205,"end":4561326,"confidence":0.68899184000000002203734084105235524475574493408203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, yeah, whoever was in my dorm at the time.","start":4561877,"end":4564549,"confidence":0.7609278600000000114533804662642069160938262939453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, they're all\u2014 nobody missed out.","start":4564809,"end":4567157,"confidence":0.51237845000000004080931148564559407532215118408203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Nobody missed out.","start":4576620,"end":4580846,"confidence":0.54642409999999996816910652341903187334537506103515625},{"sentiment":"NEGATIVE","speaker":"A","text":"A few years ago, I actually found a Facebook page that had been put up, and I wrote some really nasty things on it.","start":4581730,"end":4591270,"confidence":0.9253021500000000454377868663868866860866546630859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4591801,"end":4591946,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"And they're still there, still there.","start":4592671,"end":4594088,"confidence":0.77188829999999997166781895430176518857479095458984375},{"sentiment":"NEGATIVE","speaker":"A","text":"I mean, that was done years ago, and there's a lot of nasty stuff on there as well from other, other people.","start":4594136,"end":4599259,"confidence":0.9177745600000000170126668308512307703495025634765625},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm not gonna\u2014 again, that's not my business to discuss.","start":4599357,"end":4600993,"confidence":0.5542759299999999722530219514737837016582489013671875},{"sentiment":"POSITIVE","speaker":"B","text":"Thanks.","start":4601073,"end":4601217,"confidence":0.6283754999999999757420710011501796543598175048828125},{"sentiment":"POSITIVE","speaker":"B","text":"No problem, that's perfectly fine.","start":4602292,"end":4603848,"confidence":0.80580806999999998740946693942532874643802642822265625},{"sentiment":"NEUTRAL","speaker":"B","text":"And why do you believe staff or the institution know or should have known what was happening?","start":4604667,"end":4611068,"confidence":0.5041021999999999447794607476680539548397064208984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, they're adults.","start":4611982,"end":4613507,"confidence":0.63223830000000003082050170633010566234588623046875},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, I'm a father, I'm a grandfather myself, and I live for my children, my grandchildren, you know what I mean?","start":4614886,"end":4620133,"confidence":0.70016350000000004971667522113421000540256500244140625},{"sentiment":"NEUTRAL","speaker":"A","text":"And regardless whether they're children or not, they're in a position of trust and a position of care to look after us in the field.","start":4620389,"end":4629009,"confidence":0.69456755999999997275295982035459019243717193603515625},{"sentiment":"NEUTRAL","speaker":"A","text":"They dictated what way my life was going.","start":4629635,"end":4631612,"confidence":0.680906699999999975858600009814836084842681884765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Well, they were adults.","start":4652692,"end":4653430,"confidence":0.68442579999999997308890442582196556031703948974609375},{"sentiment":"NEUTRAL","speaker":"B","text":"They were in a position of care.","start":4653558,"end":4655594,"confidence":0.7588009000000000003893774191965349018573760986328125},{"sentiment":"NEUTRAL","speaker":"B","text":"They was in control and dictated where my life was going.","start":4656059,"end":4658319,"confidence":0.7647548299999999965592678563552908599376678466796875},{"sentiment":"NEGATIVE","speaker":"B","text":"They had a duty of care and they failed.","start":4658383,"end":4659794,"confidence":0.85527830000000004684324039772036485373973846435546875},{"sentiment":"NEGATIVE","speaker":"B","text":"They failed.","start":4660611,"end":4661172,"confidence":0.89968269999999994634976019369787536561489105224609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, big time.","start":4661750,"end":4662279,"confidence":0.56827324999999995203125990883563645184040069580078125},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, no problem.","start":4663032,"end":4665340,"confidence":0.57628869999999998707806980746681801974773406982421875},{"sentiment":"NEGATIVE","speaker":"B","text":"Were complaints discouraged, ignored, or punished?","start":4665517,"end":4667889,"confidence":0.527226399999999983947418513707816600799560546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Were you moved, threatened, or disbelieved?","start":4668242,"end":4670166,"confidence":0.60085200000000005271516556604183278977870941162109375},{"sentiment":"NEGATIVE","speaker":"A","text":"Disbelieved.","start":4671031,"end":4672811,"confidence":0.8769811400000000478627271149889566004276275634765625},{"sentiment":"NEUTRAL","speaker":"A","text":"I never really told many people about it.","start":4673692,"end":4677524,"confidence":0.72154689999999999105995129866641946136951446533203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, because of the\u2014 because you\u2014 because as I said to everyone, it was accepted, it was normal, it was life, it just happened, you know what I mean?","start":4678600,"end":4686860,"confidence":0.60889680000000001580673369971918873488903045654296875},{"sentiment":"NEUTRAL","speaker":"A","text":"So I mean, what are you meant to do?","start":4687930,"end":4689690,"confidence":0.7845503000000000337621486323769204318523406982421875},{"sentiment":"NEGATIVE","speaker":"A","text":"You can't fight the system, you just can't do it no matter how hard you try as a 13-year-old.","start":4689690,"end":4694360,"confidence":0.9175541000000000391167986890650354325771331787109375},{"sentiment":"NEGATIVE","speaker":"A","text":"I mean, who would believe me even if I did try?","start":4695230,"end":4698900,"confidence":0.5057430000000000536175548404571600258350372314453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Nobody.","start":4698930,"end":4700670,"confidence":0.4942234500000000085861984189250506460666656494140625},{"sentiment":"NEGATIVE","speaker":"A","text":"I couldn't speak to anybody.","start":4700670,"end":4701810,"confidence":0.7599907500000000482032191939651966094970703125},{"sentiment":"NEGATIVE","speaker":"A","text":"I never see my parents.","start":4701810,"end":4702940,"confidence":0.875754600000000049675463742460124194622039794921875},{"sentiment":"NEGATIVE","speaker":"A","text":"They just stopped me seeing them at the I've seen them periodically, but you can't go in and say to your mum, I was giving somebody a masturbating in somebody's office, can you?","start":4703030,"end":4710316,"confidence":0.66859864999999996104662614015978761017322540283203125},{"sentiment":"NEUTRAL","speaker":"A","text":"You know what I mean?","start":4710381,"end":4710803,"confidence":0.67174845999999999168750264288973994553089141845703125},{"sentiment":"NEGATIVE","speaker":"A","text":"You just can't do that.","start":4711047,"end":4711891,"confidence":0.857691940000000041521843741065822541713714599609375},{"sentiment":"NEGATIVE","speaker":"A","text":"Even when I did go to the police, they said, don't be silly, you encouraged it.","start":4714062,"end":4717022,"confidence":0.48007973999999997705145915460889227688312530517578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I mean, I thought, wait a minute.","start":4717349,"end":4718510,"confidence":0.59700779999999997738058254981297068297863006591796875},{"sentiment":"NEGATIVE","speaker":"C","text":"Sleep problems.","start":4734284,"end":4738193,"confidence":0.71578839999999999132995753825525753200054168701171875},{"sentiment":"NEGATIVE","speaker":"B","text":"And then finally, have you ever reported the abuse to the police, an inquiry, a professional, or an authority?","start":4738884,"end":4746412,"confidence":0.58675224000000003599097908590920269489288330078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, reported to the police.","start":4746768,"end":4747835,"confidence":0.489114729999999997556159314626711420714855194091796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4747899,"end":4748061,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yep.","start":4748368,"end":4748465,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"NEGATIVE","speaker":"B","text":"I know you've already stated this before, so it is a bit tedious, but what happened when you reported this to the police?","start":4749742,"end":4754458,"confidence":0.6721439399999999952939333525137044489383697509765625},{"sentiment":"NEGATIVE","speaker":"A","text":"I was I was\u2014 because I was known to the police then, it was a few years, and I was turning into a criminal, I wasn't believed.","start":4754622,"end":4762408,"confidence":0.70009770000000004497309191719978116452693939208984375},{"sentiment":"NEUTRAL","speaker":"A","text":"I was told that I had encouraged it.","start":4762827,"end":4764342,"confidence":0.6445155000000000189430693353642709553241729736328125},{"sentiment":"NEGATIVE","speaker":"C","text":"The kind of, if you went on holiday, sometimes you might struggle with somewhere you don't know.","start":4767000,"end":4770768,"confidence":0.55953039999999998332924633359652943909168243408203125},{"sentiment":"NEUTRAL","speaker":"B","text":"You were told what?","start":4773159,"end":4773887,"confidence":0.62072629999999995309423184153274632990360260009765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Sorry?","start":4774211,"end":4774437,"confidence":0.52763959999999998640163312302320264279842376708984375},{"sentiment":"NEGATIVE","speaker":"A","text":"That I had encouraged the situation, I had encouraged the abuse, the sexual abuse.","start":4775263,"end":4778776,"confidence":0.85987230000000003382609747859532944858074188232421875},{"sentiment":"NEGATIVE","speaker":"A","text":"I must be gay.","start":4780541,"end":4781350,"confidence":0.88752660000000005435794037111918441951274871826171875},{"sentiment":"NEUTRAL","speaker":"A","text":"The exact words of the officer.","start":4781986,"end":4783232,"confidence":0.6770013599999999964751395964412949979305267333984375},{"sentiment":"NEUTRAL","speaker":"C","text":"Okay, and is that still an ongoing thing?","start":4786440,"end":4788933,"confidence":0.87982665999999998263092493289150297641754150390625},{"sentiment":"NEUTRAL","speaker":"C","text":"Okay, and when did that happen and how long did it happen for?","start":4791388,"end":4794606,"confidence":0.86063389999999995172430544698727317154407501220703125},{"sentiment":"NEUTRAL","speaker":"B","text":"So the next is just movement between placements and leaving care.","start":4800179,"end":4802941,"confidence":0.83184190000000002296332013429491780698299407958984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Why did you move between placements and were the reasons ever explained?","start":4803426,"end":4806236,"confidence":0.827415400000000023084112399374134838581085205078125},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":4806979,"end":4807140,"confidence":0.493618669999999981623517442130832932889461517333984375},{"sentiment":"NEGATIVE","speaker":"A","text":"Never, no, no.","start":4807402,"end":4808451,"confidence":0.453288899999999994605559550109319388866424560546875},{"sentiment":"NEGATIVE","speaker":"A","text":"I moved obviously from the first one because I absconded because of the serious abuse.","start":4808613,"end":4813260,"confidence":0.800822600000000051068127504549920558929443359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Second one was a result of abscondance, the first one.","start":4813938,"end":4817055,"confidence":0.6083720299999999525653038290329277515411376953125},{"sentiment":"NEGATIVE","speaker":"A","text":"And the third one was, um, a partner wasn't ready to be integrated back into society.","start":4817412,"end":4821606,"confidence":0.6797814399999999590562538287485949695110321044921875},{"sentiment":"NEUTRAL","speaker":"C","text":"Yeah, so I can understand that there would have been a struggle.","start":4823250,"end":4825916,"confidence":0.5491441999999999712400722273741848766803741455078125},{"sentiment":"NEUTRAL","speaker":"C","text":"How has what you went through affected relationships, parenting, friendships, Yeah, you give them the life that you wanted.","start":4828410,"end":4846753,"confidence":0.74389530000000003706617235366138629615306854248046875},{"sentiment":"NEGATIVE","speaker":"B","text":"So no, never.","start":4852949,"end":4853788,"confidence":0.491146479999999996390869227980147115886211395263671875},{"sentiment":"NEGATIVE","speaker":"B","text":"I moved as I was, as I absconded due to serious abuse.","start":4853917,"end":4857160,"confidence":0.67582100000000000505906427861191332340240478515625},{"sentiment":"NEGATIVE","speaker":"B","text":"Second was a result So it'll be expounding from the first and final setting I was deemed to, uh, I was deemed not fit to enter society.","start":4857886,"end":4864193,"confidence":0.6932226999999999694779262426891364157199859619140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Correct.","start":4864803,"end":4865878,"confidence":0.58715682999999996294349102754495106637477874755859375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yep.","start":4867049,"end":4867289,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Did you run away, refuse to return, or ask to be moved?","start":4867867,"end":4871284,"confidence":0.6558694000000000468020289190462790429592132568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"You couldn't refuse.","start":4872103,"end":4872809,"confidence":0.56355169999999998875495066386065445840358734130859375},{"sentiment":"NEUTRAL","speaker":"A","text":"There wasn't an option.","start":4874269,"end":4875456,"confidence":0.59670959999999995115871342932223342359066009521484375},{"sentiment":"NEUTRAL","speaker":"C","text":"What about friendship?","start":4875809,"end":4877397,"confidence":0.86627423999999997317189581735874526202678680419921875},{"sentiment":"NEUTRAL","speaker":"C","text":"Has it affected any friendship or your ability to maintain friendship?","start":4877975,"end":4881520,"confidence":0.73172369999999997691730868609738536179065704345703125},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, the staff at Liverpool let me physically hitchhike home to Edinburgh, which is 60 miles, in different people's cars.","start":4881681,"end":4888634,"confidence":0.68251609999999995892494553118012845516204833984375},{"sentiment":"NEUTRAL","speaker":"A","text":"They knew that was happening as a 13-year-old.","start":4889085,"end":4891923,"confidence":0.55162566999999995687176124192774295806884765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Do you say 60 miles?","start":4892665,"end":4893661,"confidence":0.87096923999999997789700501016341149806976318359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, 60 miles from that.","start":4894494,"end":4895360,"confidence":0.78455969999999997099848769721575081348419189453125},{"sentiment":"NEUTRAL","speaker":"A","text":"I was 60 miles from my parents.","start":4895409,"end":4896487,"confidence":0.5339628499999999888814272708259522914886474609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":4896536,"end":4897059,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"So I just put, you couldn't refuse, that was never an option.","start":4913065,"end":4915047,"confidence":0.660850640000000044693706513498909771442413330078125},{"sentiment":"NEUTRAL","speaker":"B","text":"The staff at Lendrick left me\u2014 let me hitchhike 60 miles to my parents' house, getting rides from strangers, and they not only knew but encouraged me to do so.","start":4915144,"end":4924668,"confidence":0.57627963999999998190304495437885634601116180419921875},{"sentiment":"NEGATIVE","speaker":"A","text":"Yep, if you don't\u2014 if you're not happy, just bugger off again.","start":4925232,"end":4927470,"confidence":0.90075139999999997986179778308724053204059600830078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I did.","start":4928050,"end":4930224,"confidence":0.654018760000000032306388675351627171039581298828125},{"sentiment":"NEUTRAL","speaker":"B","text":"And then finally for this section, when and what age did you leave care?","start":4930546,"end":4934704,"confidence":0.88589039999999996677360059038619510829448699951171875},{"sentiment":"NEUTRAL","speaker":"B","text":"16.","start":4935922,"end":4936371,"confidence":0.54981519999999994841033412740216590464115142822265625},{"sentiment":"NEUTRAL","speaker":"B","text":"And what was your circumstances afterwards?","start":4937765,"end":4939784,"confidence":0.84132403000000000048430592869408428668975830078125},{"sentiment":"NEGATIVE","speaker":"A","text":"Um, for the first 4 years, my\u2014 from 16 to 20, uh, I was a criminal.","start":4940873,"end":4947588,"confidence":0.5589058000000000081541884355829097330570220947265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4948197,"end":4948437,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEGATIVE","speaker":"A","text":"Um, I was even breaking in, um, doing everything I shouldn't be doing.","start":4949222,"end":4957042,"confidence":0.69236463000000003642497858891147188842296600341796875},{"sentiment":"NEGATIVE","speaker":"A","text":"Take no pride in it now whatsoever.","start":4957955,"end":4959830,"confidence":0.57694166999999996203740693090367130935192108154296875},{"sentiment":"NEGATIVE","speaker":"A","text":"Um, I got an 8-week prison sentence in Edinburgh.","start":4961000,"end":4965114,"confidence":0.68626540000000002539337629059446044266223907470703125},{"sentiment":"NEUTRAL","speaker":"B","text":"One second.","start":4965324,"end":4965742,"confidence":0.64591235000000002397513299001730047166347503662109375},{"sentiment":"NEGATIVE","speaker":"B","text":"Sorry.","start":4965967,"end":4966112,"confidence":0.5092127300000000023061375031829811632633209228515625},{"sentiment":"NEUTRAL","speaker":"B","text":"No, don't apologise, um, Richard.","start":4966562,"end":4968525,"confidence":0.64307535000000004554721044769394211471080780029296875},{"sentiment":"POSITIVE","speaker":"C","text":"Yeah, absolutely.","start":4969830,"end":4970611,"confidence":0.50143020000000004809947995454422198235988616943359375},{"sentiment":"NEUTRAL","speaker":"C","text":"Just something that would remind you.","start":4970921,"end":4972240,"confidence":0.78003436000000003769372369788470678031444549560546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":4980157,"end":4980238,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Do you say 6 or 8 weeks?","start":4980898,"end":4983007,"confidence":0.9202760500000000121190169011242687702178955078125},{"sentiment":"NEUTRAL","speaker":"A","text":"8 weeks.","start":4983152,"end":4983474,"confidence":0.72502034999999998010622448418871499598026275634765625},{"sentiment":"NEUTRAL","speaker":"A","text":"8 weeks prison sentence.","start":4983796,"end":4984778,"confidence":0.5217277399999999953905671645770780742168426513671875},{"sentiment":"NEUTRAL","speaker":"C","text":"How was it affected?","start":4984843,"end":4985583,"confidence":0.76776104999999994493720123500679619610309600830078125},{"sentiment":"NEUTRAL","speaker":"B","text":"You were in Edinburgh?","start":4985631,"end":4987274,"confidence":0.88494163999999997383127947614411823451519012451171875},{"sentiment":"NEUTRAL","speaker":"B","text":"In Edinburgh and And what was it, what caused you to be placed into the adult prison?","start":4987338,"end":4995561,"confidence":0.71809570000000000344897443937952630221843719482421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Breaking in the house.","start":4996320,"end":4997031,"confidence":0.6697368999999999683581108911312185227870941162109375},{"sentiment":"POSITIVE","speaker":"B","text":"That's perfectly fine.","start":5001550,"end":5002514,"confidence":0.64607449999999999601385525238583795726299285888671875},{"sentiment":"NEUTRAL","speaker":"B","text":"So now it's just gonna go into the impact of your life.","start":5005062,"end":5007012,"confidence":0.77437484000000000872176997290807776153087615966796875},{"sentiment":"NEGATIVE","speaker":"B","text":"This may be a bit more of a distressing part, but after that we'll just be flying through.","start":5007060,"end":5012733,"confidence":0.54683450000000000112976294985855929553508758544921875},{"sentiment":"NEUTRAL","speaker":"B","text":"We should probably be done in the next 15 minutes or so.","start":5012798,"end":5014882,"confidence":0.71271640000000002768132389974198304116725921630859375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yep.","start":5015042,"end":5015203,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"NEUTRAL","speaker":"B","text":"So this is the impact on your life, what the care setting has done.","start":5015380,"end":5019637,"confidence":0.7385925700000000038158987081260420382022857666015625},{"sentiment":"NEUTRAL","speaker":"B","text":"So how did this experience affect you at the time?","start":5020023,"end":5022529,"confidence":0.82205019999999995317097045699483714997768402099609375},{"sentiment":"NEUTRAL","speaker":"B","text":"So try to think about obviously your thoughts and feelings in relation to your safety, your trust, confidence, sleep, behaviour, education, relationships, and also your ability to speak up.","start":5022995,"end":5033832,"confidence":0.8113274600000000003063860276597552001476287841796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, as I say, I spiralled.","start":5036890,"end":5038624,"confidence":0.5697946000000000399410282625467516481876373291015625},{"sentiment":"NEUTRAL","speaker":"A","text":"The only way out I could see was rebelling.","start":5039273,"end":5041348,"confidence":0.70500993999999994610305975584196858108043670654296875},{"sentiment":"NEUTRAL","speaker":"A","text":"I was free, you know what I mean?","start":5042455,"end":5043837,"confidence":0.64433339999999994507362544027273543179035186767578125},{"sentiment":"NEUTRAL","speaker":"A","text":"I was free from that system.","start":5043885,"end":5045042,"confidence":0.73080000000000000515143483426072634756565093994140625},{"sentiment":"NEGATIVE","speaker":"A","text":"And instead of building my life and doing the right channel, I chose the wrong one because of the anger and the hatred and the hurt and deceit that I had in me.","start":5045733,"end":5060356,"confidence":0.9456066499999999930281546767218969762325286865234375},{"sentiment":"NEGATIVE","speaker":"A","text":"I couldn't speak to anybody.","start":5061577,"end":5062750,"confidence":0.7599907500000000482032191939651966094970703125},{"sentiment":"NEGATIVE","speaker":"A","text":"I had nobody to speak to.","start":5063650,"end":5065658,"confidence":0.74707489999999998619983898606733419001102447509765625},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, I was pretty much discharged from social services overnight.","start":5068268,"end":5073052,"confidence":0.73187539999999995377066852597636170685291290283203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, one second, one second.","start":5074730,"end":5078519,"confidence":0.65795462999999998476852169915218837559223175048828125},{"sentiment":"NEUTRAL","speaker":"B","text":"So you've got a\u2014 well, I spiralled.","start":5087012,"end":5090707,"confidence":0.76291180000000002880966576412902213633060455322265625},{"sentiment":"NEUTRAL","speaker":"B","text":"The only way I, um, the only way I saw was rebellion.","start":5090756,"end":5093502,"confidence":0.71885186000000000916543285711668431758880615234375},{"sentiment":"NEUTRAL","speaker":"B","text":"I was free this way.","start":5093632,"end":5094523,"confidence":0.68327720000000002897877493523992598056793212890625},{"sentiment":"NEGATIVE","speaker":"B","text":"Instead of building my life and choosing the right channel, I chose the wrong path due to anger, hatred, and deceit.","start":5094620,"end":5100339,"confidence":0.96249260000000003145714799757115542888641357421875},{"sentiment":"NEUTRAL","speaker":"B","text":"I was essentially discharged overnight.","start":5100761,"end":5102974,"confidence":0.8207389000000000489620788357569836080074310302734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yep, just 3 years of my life, then all of a sudden that's it, you're free to go.","start":5103602,"end":5107611,"confidence":0.546647600000000011277734301984310150146484375},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, no explanation, no nothing.","start":5111061,"end":5113483,"confidence":0.482019130000000017854944189821253530681133270263671875},{"sentiment":"NEGATIVE","speaker":"B","text":"And how would you say this has affected your sleep, your behaviour, and your future relationships and ability to speak up?","start":5127101,"end":5135691,"confidence":0.5589494999999999880202494750847108662128448486328125},{"sentiment":"NEGATIVE","speaker":"A","text":"For the first probably 20 years after that, it's horrendous.","start":5136093,"end":5140107,"confidence":0.87353490000000000303970182358170859515666961669921875},{"sentiment":"NEUTRAL","speaker":"A","text":"I had them\u2014 I was sleeping with different women.","start":5140573,"end":5143447,"confidence":0.76669810000000004901465899820323102176189422607421875},{"sentiment":"NEUTRAL","speaker":"A","text":"I've got 3 or 4 children that I have nothing to do with.","start":5143784,"end":5148188,"confidence":0.66227950000000002095390527756535448133945465087890625},{"sentiment":"NEUTRAL","speaker":"C","text":"You know what I mean?","start":5148496,"end":5152174,"confidence":0.67174845999999999168750264288973994553089141845703125},{"sentiment":"POSITIVE","speaker":"C","text":"Yeah, absolutely.","start":5152223,"end":5153160,"confidence":0.50143020000000004809947995454422198235988616943359375},{"sentiment":"POSITIVE","speaker":"C","text":"Yes.","start":5155922,"end":5157327,"confidence":0.461038950000000002926725528595852665603160858154296875},{"sentiment":"NEUTRAL","speaker":"C","text":"Have you received counselling, therapy, mental health?","start":5157634,"end":5159944,"confidence":0.79699372999999995581532630239962600171566009521484375},{"sentiment":"NEGATIVE","speaker":"A","text":"My family disowned me.","start":5160057,"end":5161491,"confidence":0.9287125499999999700406760894111357629299163818359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":5162457,"end":5163309,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"And I was, I was just a rebel.","start":5165369,"end":5166753,"confidence":0.7458270000000000177209358298568986356258392333984375},{"sentiment":"NEGATIVE","speaker":"A","text":"I was on a destruction mode.","start":5167686,"end":5170620,"confidence":0.6852310299999999632092340107192285358905792236328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you not believe it?","start":5170734,"end":5171793,"confidence":0.5811747000000000440422809333540499210357666015625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":5175564,"end":5175846,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEGATIVE","speaker":"B","text":"The first 20 years after this was horrendous.","start":5200734,"end":5202359,"confidence":0.932956340000000050594053391250781714916229248046875},{"sentiment":"NEGATIVE","speaker":"B","text":"I was sleeping with numerous women.","start":5202488,"end":5203807,"confidence":0.5279891500000000181813675226294435560703277587890625},{"sentiment":"NEGATIVE","speaker":"B","text":"I have 3 children that I don't have anything to do with.","start":5204257,"end":5206943,"confidence":0.687399740000000036843630368821322917938232421875},{"sentiment":"NEGATIVE","speaker":"B","text":"My family disowned me.","start":5207008,"end":5208053,"confidence":0.9287125499999999700406760894111357629299163818359375},{"sentiment":"NEUTRAL","speaker":"B","text":"I was just a rebel.","start":5208600,"end":5209243,"confidence":0.6788665000000000393498567063943482935428619384765625},{"sentiment":"NEGATIVE","speaker":"B","text":"I was in destruction mode.","start":5209485,"end":5210530,"confidence":0.735536039999999946559228192199952900409698486328125},{"sentiment":"NEGATIVE","speaker":"B","text":"You wouldn't have believed it.","start":5210867,"end":5212153,"confidence":0.50458217000000005203474984227796085178852081298828125},{"sentiment":"NEUTRAL","speaker":"B","text":"Mm-hmm.","start":5212555,"end":5212941,"confidence":0.71720773000000004326892621975275687873363494873046875},{"sentiment":"POSITIVE","speaker":"B","text":"Yep, yep, no problem.","start":5213182,"end":5215256,"confidence":0.8204681000000000334893002218450419604778289794921875},{"sentiment":"NEUTRAL","speaker":"B","text":"So the next question is, how has it affected your mental health?","start":5215690,"end":5217988,"confidence":0.64744360000000000798792143541504628956317901611328125},{"sentiment":"NEGATIVE","speaker":"A","text":"Back in the day, you didn't have mental health.","start":5219930,"end":5221324,"confidence":0.8058897000000000421238155468017794191837310791015625},{"sentiment":"NEGATIVE","speaker":"A","text":"There was no such thing as mental health.","start":5222286,"end":5223657,"confidence":0.68435340000000000060254023992456495761871337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"That's only\u2014 that's a modern day.","start":5223738,"end":5225545,"confidence":0.78211419999999998164952330625965259969234466552734375},{"sentiment":"NEUTRAL","speaker":"A","text":"So my mental health was me breaking in.","start":5226464,"end":5229207,"confidence":0.62201530000000004871907322012702934443950653076171875},{"sentiment":"NEGATIVE","speaker":"A","text":"My mental health was me sleeping with different women, cheating, lying, stealing.","start":5229368,"end":5233639,"confidence":0.9471454599999999945936224321485497057437896728515625},{"sentiment":"NEUTRAL","speaker":"A","text":"That was my mental health.","start":5233833,"end":5234693,"confidence":0.701482060000000018362698028795421123504638671875},{"sentiment":"NEGATIVE","speaker":"A","text":"Because if you ask anybody 40 years ago what mental health was, nobody could tell you.","start":5234871,"end":5239330,"confidence":0.51714355000000000739390770831960253417491912841796875},{"sentiment":"NEGATIVE","speaker":"A","text":"Okay, I now know what I've done to my mental health.","start":5243353,"end":5246493,"confidence":0.80583649999999995561239529706654138863086700439453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":5247082,"end":5247164,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEGATIVE","speaker":"B","text":"So my mental health was stealing, break and entering, sleeping with numerous women.","start":5252192,"end":5256502,"confidence":0.88255300000000003191047426298609934747219085693359375},{"sentiment":"NEUTRAL","speaker":"B","text":"What else did you give an example for?","start":5256598,"end":5258553,"confidence":0.87590559999999995088870718973339535295963287353515625},{"sentiment":"POSITIVE","speaker":"A","text":"Just doing what I wanted to do.","start":5259963,"end":5263168,"confidence":0.58518415999999995324998280921136029064655303955078125},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, I couldn't\u2014 I didn't care.","start":5263969,"end":5267831,"confidence":0.59797025000000003647215862656594254076480865478515625},{"sentiment":"NEGATIVE","speaker":"A","text":"I mean, nobody could do any more to me than what had been done the previous 3 years.","start":5268392,"end":5272253,"confidence":0.50806033999999999917207560429233126342296600341796875},{"sentiment":"NEUTRAL","speaker":"C","text":"No.","start":5278082,"end":5278469,"confidence":0.493618669999999981623517442130832932889461517333984375},{"sentiment":"NEUTRAL","speaker":"C","text":"Could any sibling, former resident, relative, friend, partner, or professional provide a supporting statement for your application, or would you want them to?","start":5278727,"end":5288068,"confidence":0.909750040000000037565541788353584706783294677734375},{"sentiment":"NEUTRAL","speaker":"C","text":"You wouldn't.","start":5290611,"end":5290965,"confidence":0.51762450000000004290967581255245022475719451904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":5291609,"end":5292253,"confidence":0.58435179999999997679793750648968853056430816650390625},{"sentiment":"NEUTRAL","speaker":"B","text":"How has it affected your physical health?","start":5293525,"end":5295747,"confidence":0.7250748000000000192954985323012806475162506103515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, physically So like any alcohol or substance use?","start":5297530,"end":5303059,"confidence":0.706895700000000015705836631241254508495330810546875},{"sentiment":"POSITIVE","speaker":"A","text":"What were\u2014 oh no, that's one thing I've been very strong about.","start":5303123,"end":5306685,"confidence":0.497975600000000018230394971396890468895435333251953125},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, I'll social drink now and again.","start":5306814,"end":5308980,"confidence":0.81274086000000000939991195991751737892627716064453125},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't\u2014 I used to smoke at the time, but when I turned my life around, I stopped smoking.","start":5309157,"end":5313233,"confidence":0.6947761999999999549260110143222846090793609619140625},{"sentiment":"NEGATIVE","speaker":"A","text":"And I refuse point blank to do any kind of drugs.","start":5313811,"end":5317390,"confidence":0.8910708400000000306562242258223704993724822998046875},{"sentiment":"NEGATIVE","speaker":"A","text":"I've seen so much destruction with them in the care system.","start":5317823,"end":5320391,"confidence":0.9600241000000000468617145088501274585723876953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, I've got no substance use.","start":5321257,"end":5322669,"confidence":0.76337624000000003920973767890245653688907623291015625},{"sentiment":"NEUTRAL","speaker":"B","text":"I only drink socially now.","start":5322782,"end":5323921,"confidence":0.66831004999999998883453145026578567922115325927734375},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, how would you describe your sleep?","start":5324948,"end":5327227,"confidence":0.85323672999999999877474010645528323948383331298828125},{"sentiment":"NEGATIVE","speaker":"A","text":"Terrible.","start":5329212,"end":5330380,"confidence":0.91017110000000001068798383130342699587345123291015625},{"sentiment":"NEGATIVE","speaker":"A","text":"My doctor refuses to give me any more sleeping pills because of the addiction, and I'm now on\u2014 actually, just give me a second, I'll tell you what they're called\u2014 diazepam.","start":5330737,"end":5340730,"confidence":0.88095489999999998520507915600319392979145050048828125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, one moment.","start":5341135,"end":5341994,"confidence":0.71732205000000004435634082256001420319080352783203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Just two seconds.","start":5343079,"end":5343613,"confidence":0.70001290000000004898339511782978661358356475830078125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I'm a tripplin'.","start":5357247,"end":5358607,"confidence":0.54197556000000002285332811879925429821014404296875},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm a tripplin'.","start":5358882,"end":5360308,"confidence":0.504225799999999946265916150878183543682098388671875},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm a tripplin' for my sleep.","start":5360761,"end":5361814,"confidence":0.55366104999999998792503674849285744130611419677734375},{"sentiment":"NEUTRAL","speaker":"A","text":"But to be honest with you, I actually buy sleep pills on the black market.","start":5362591,"end":5366536,"confidence":0.63354429999999994915782508542179130017757415771484375},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, no problem.","start":5366954,"end":5367614,"confidence":0.57628869999999998707806980746681801974773406982421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Hold on.","start":5367679,"end":5367984,"confidence":0.64072359999999994872865727302269078791141510009765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Would you say this is due to it being a necessity?","start":5375903,"end":5378626,"confidence":0.8548062400000000504718400407000444829463958740234375},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, because my doctor won't give them anymore.","start":5379128,"end":5380408,"confidence":0.79703789999999996584989503389806486666202545166015625},{"sentiment":"NEGATIVE","speaker":"A","text":"Because of the addiction.","start":5380613,"end":5381472,"confidence":0.7607481000000000381788822778617031872272491455078125},{"sentiment":"NEUTRAL","speaker":"A","text":"But I've got\u2014 I need to sleep, you know what I mean?","start":5381666,"end":5385443,"confidence":0.69717039999999996791046896760235540568828582763671875},{"sentiment":"NEGATIVE","speaker":"A","text":"And it's all\u2014 I'm a\u2014 triptylene don't work.","start":5385637,"end":5387501,"confidence":0.826510700000000042564352042973041534423828125},{"sentiment":"NEUTRAL","speaker":"A","text":"They calm me down, but they don't\u2014 they don't make me sleep.","start":5388149,"end":5390870,"confidence":0.51004620000000000512585529577336274087429046630859375},{"sentiment":"NEUTRAL","speaker":"A","text":"The only thing that makes me sleep is Zopiclone.","start":5390937,"end":5392823,"confidence":0.547642469999999992325001585413701832294464111328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Zopiclone?","start":5394508,"end":5395104,"confidence":0.8483624499999999901689307080232538282871246337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":5395604,"end":5395846,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Do you know how that's spelled, by any chance?","start":5396748,"end":5397956,"confidence":0.8055643999999999582684040433377958834171295166015625},{"sentiment":"NEUTRAL","speaker":"B","text":"Z-O-P-I\u2014 yeah\u2014 clone, C-L-O-N-E.","start":5398520,"end":5401629,"confidence":0.72224500000000002586375558166764676570892333984375},{"sentiment":"NEUTRAL","speaker":"B","text":"That's the only thing that helps with your sleep?","start":5406482,"end":5407837,"confidence":0.54609019999999997008188756808522157371044158935546875},{"sentiment":"NEUTRAL","speaker":"A","text":"It's the only thing that'll put me asleep, yeah.","start":5408175,"end":5410174,"confidence":0.52573510000000001074482725016423501074314117431640625},{"sentiment":"NEUTRAL","speaker":"A","text":"And I know I'm addicted to them, I know that, but what's the options?","start":5410352,"end":5413415,"confidence":0.4846791599999999977654852045816369354724884033203125},{"sentiment":"NEUTRAL","speaker":"C","text":"Yeah.","start":5415374,"end":5415697,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"C","text":"And how are you feeling after discussing this on the phone?","start":5415858,"end":5418089,"confidence":0.82629690000000000082991391536779701709747314453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Just give me one second, just while I just try and associate the\u2014 not associate, sorry, just try and fix the punctuation and grab my real quick.","start":5426430,"end":5434953,"confidence":0.4996958400000000022345147954183630645275115966796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yep.","start":5437693,"end":5437919,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"NEUTRAL","speaker":"B","text":"So, but no substance use.","start":5438161,"end":5439131,"confidence":0.693628130000000009403038347954861819744110107421875},{"sentiment":"NEUTRAL","speaker":"B","text":"I only drink socially now.","start":5439470,"end":5440536,"confidence":0.66831004999999998883453145026578567922115325927734375},{"sentiment":"NEGATIVE","speaker":"B","text":"My sleep is terrible.","start":5440617,"end":5441538,"confidence":0.95668640000000004786073759532882831990718841552734375},{"sentiment":"NEGATIVE","speaker":"B","text":"My doctor refuses to give me more sleeping pills as he's concerned about addiction.","start":5441587,"end":5444883,"confidence":0.878382400000000007622702469234354794025421142578125},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm on diazepam, Amitriptyline.","start":5445384,"end":5447768,"confidence":0.82104944999999995847161926576518453657627105712890625},{"sentiment":"NEUTRAL","speaker":"B","text":"I do buy sleeping pills on the black market.","start":5448125,"end":5449925,"confidence":0.59479519999999996837658500226098112761974334716796875},{"sentiment":"NEGATIVE","speaker":"B","text":"This is a necessity as my doctor won't provide me with the drugs.","start":5449974,"end":5452749,"confidence":0.48096850000000002101074869642616249620914459228515625},{"sentiment":"POSITIVE","speaker":"B","text":"Zopiclone is the only thing that helps me with my sleep.","start":5453820,"end":5456693,"confidence":0.88296099999999999585753585051861591637134552001953125},{"sentiment":"NEUTRAL","speaker":"B","text":"I know that I'm addicted, but what are my My options, by any chance, could you please just confirm for me what the milligrammes are for those?","start":5456823,"end":5463425,"confidence":0.73838689999999995716706280290964059531688690185546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, I think it's 7.5.","start":5464670,"end":5466612,"confidence":0.81808000000000002938094212368014268577098846435546875},{"sentiment":"NEUTRAL","speaker":"A","text":"It's obviously clone, I think.","start":5466887,"end":5468053,"confidence":0.6607971999999999734853872723761014640331268310546875},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't have them to hand with me.","start":5468101,"end":5469493,"confidence":0.54816383000000001857188181020319461822509765625},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm actually in a hotel room in Ireland at the moment on work.","start":5469979,"end":5472294,"confidence":0.8144423400000000423659685111488215625286102294921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, the amitriptyline, I, I have, they're 10 milligrammes, but I take 2, so it's 20 milligrammes.","start":5473630,"end":5478748,"confidence":0.8701904400000000094905772130005061626434326171875},{"sentiment":"NEUTRAL","speaker":"B","text":"And how many of the zopiclone do you take a day?","start":5480704,"end":5482628,"confidence":0.8652659700000000508879338667611591517925262451171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Uh, 1.","start":5483678,"end":5484276,"confidence":0.69797600000000004083489102413295768201351165771484375},{"sentiment":"NEUTRAL","speaker":"A","text":"One at night.","start":5485031,"end":5485551,"confidence":0.60228899999999996328625684327562339603900909423828125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, um, and then the diazepam?","start":5491740,"end":5493462,"confidence":0.7973162499999999486277602045447565615177154541015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yep, I take one of them.","start":5494105,"end":5494894,"confidence":0.738674000000000052779114412260241806507110595703125},{"sentiment":"NEUTRAL","speaker":"A","text":"I think there's 5 milligrammes.","start":5494991,"end":5496165,"confidence":0.87014259999999998829167680014506913721561431884765625},{"sentiment":"NEUTRAL","speaker":"A","text":"I've not got that in my hand either, like I said, in my bag in my car.","start":5496520,"end":5498805,"confidence":0.5922358599999999473340039912727661430835723876953125},{"sentiment":"POSITIVE","speaker":"B","text":"It's okay, don't worry about it.","start":5499320,"end":5500447,"confidence":0.6812833499999999542495743298786692321300506591796875},{"sentiment":"NEUTRAL","speaker":"B","text":"One, one a day?","start":5500787,"end":5501854,"confidence":0.84241646999999997280639263408374972641468048095703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":5502307,"end":5502404,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And is that at night or just during the day?","start":5502889,"end":5504263,"confidence":0.8896775999999999573475406577927060425281524658203125},{"sentiment":"NEUTRAL","speaker":"A","text":"At night.","start":5504748,"end":5505072,"confidence":0.5613313300000000172218506122590042650699615478515625},{"sentiment":"POSITIVE","speaker":"B","text":"Fantastic.","start":5507012,"end":5507756,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, how has it affected your relationship, parenting?","start":5509017,"end":5510986,"confidence":0.77827889999999999570690079053747467696666717529296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Friendships, intimacy, trust, or isolation?","start":5511560,"end":5513655,"confidence":0.873402299999999964796870699501596391201019287109375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, um, since my children came along, the children I've been a father to, I mean, they've changed my life.","start":5514880,"end":5521340,"confidence":0.6511424999999999574384901279699988663196563720703125},{"sentiment":"NEGATIVE","speaker":"A","text":"Um, you've no idea.","start":5526849,"end":5529749,"confidence":0.4870986999999999955690554998000152409076690673828125},{"sentiment":"NEGATIVE","speaker":"B","text":"Sorry, say that one more time.","start":5530152,"end":5531054,"confidence":0.6012453399999999614777834722190164029598236083984375},{"sentiment":"NEGATIVE","speaker":"A","text":"I mean, talk about being an overprotective father.","start":5531280,"end":5533390,"confidence":0.7717872999999999539255668423720635473728179931640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":5533712,"end":5533970,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEGATIVE","speaker":"A","text":"Oh, you have no idea.","start":5534421,"end":5535335,"confidence":0.60787500000000005417888360170763917267322540283203125},{"sentiment":"NEGATIVE","speaker":"B","text":"I have lots of problems.","start":5535402,"end":5536559,"confidence":0.91081756000000002604366500236210413277149200439453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Idea.","start":5536827,"end":5537112,"confidence":0.63617610000000002212772187704103998839855194091796875},{"sentiment":"POSITIVE","speaker":"A","text":"And my children, my world.","start":5538183,"end":5541267,"confidence":0.56741965000000005314717554938397370278835296630859375},{"sentiment":"NEUTRAL","speaker":"A","text":"I see them on a daily basis.","start":5541493,"end":5542865,"confidence":0.75189289999999997515800487235537730157375335693359375},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, for them, they're all doing well in life.","start":5543414,"end":5546676,"confidence":0.9052905399999999769278247185866348445415496826171875},{"sentiment":"NEUTRAL","speaker":"A","text":"My daughter's a paramedic.","start":5546805,"end":5547771,"confidence":0.811292649999999948562390272854827344417572021484375},{"sentiment":"POSITIVE","speaker":"A","text":"I mean, got 2 grandchildren, 2 on the way next year, and all full-time jobs, all got their own houses, done so well.","start":5548254,"end":5557977,"confidence":0.92031560000000001142694827649393118917942047119140625},{"sentiment":"POSITIVE","speaker":"A","text":"And I, I thank myself for that.","start":5558107,"end":5560040,"confidence":0.9103269000000000499284169563907198607921600341796875},{"sentiment":"NEGATIVE","speaker":"A","text":"Um, of course, my strict regime that I've developed because of my abuse.","start":5560933,"end":5566606,"confidence":0.6884276000000000284018142338027246296405792236328125},{"sentiment":"POSITIVE","speaker":"A","text":"So if anything, it's done some good.","start":5566671,"end":5569627,"confidence":0.86609630000000004113047680220915935933589935302734375},{"sentiment":"NEGATIVE","speaker":"A","text":"It's made me treat my children the way that I should have been treated.","start":5570403,"end":5573750,"confidence":0.63566949999999999842970055397017858922481536865234375},{"sentiment":"NEUTRAL","speaker":"C","text":"Yeah.","start":5575400,"end":5575622,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"C","text":"Be honest with you.","start":5590262,"end":5590914,"confidence":0.7586816499999999852121845833607949316501617431640625},{"sentiment":"NEUTRAL","speaker":"C","text":"I'm still\u2014 I'm working on the system, and every now and then I have to ask Auntie what that means.","start":5590980,"end":5594795,"confidence":0.8733191000000000148162371260696090757846832275390625},{"sentiment":"POSITIVE","speaker":"C","text":"All right, Craig, well, you take care of yourself, and thank you again.","start":5597633,"end":5600311,"confidence":0.89557500000000000994759830064140260219573974609375},{"sentiment":"NEUTRAL","speaker":"C","text":"All right, speak to you soon.","start":5602107,"end":5603074,"confidence":0.641490099999999952018470139591954648494720458984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Bye.","start":5610902,"end":5611032,"confidence":0.51374489999999994882529108508606441318988800048828125},{"sentiment":"POSITIVE","speaker":"B","text":"But since I've become a father to my kids, they've changed my life.","start":5611939,"end":5614336,"confidence":0.55925440000000004037161716041737236082553863525390625},{"sentiment":"NEUTRAL","speaker":"B","text":"Talk about being a A protective father.","start":5614693,"end":5616865,"confidence":0.72536140000000004501856665228842757642269134521484375},{"sentiment":"NEGATIVE","speaker":"B","text":"You have no idea.","start":5616930,"end":5617668,"confidence":0.54936116999999995424985854697297327220439910888671875},{"sentiment":"POSITIVE","speaker":"B","text":"They are my world, the four of them.","start":5617748,"end":5619563,"confidence":0.96380454000000004288750687919673509895801544189453125},{"sentiment":"NEUTRAL","speaker":"B","text":"They all work full-time.","start":5619739,"end":5620799,"confidence":0.64424099999999995258548324272851459681987762451171875},{"sentiment":"NEUTRAL","speaker":"B","text":"They have a house.","start":5620879,"end":5621457,"confidence":0.72576134999999997177155819372273981571197509765625},{"sentiment":"POSITIVE","speaker":"B","text":"I gave myself a strict routine to stick to and I was able to provide myself with this.","start":5621586,"end":5625423,"confidence":0.749087999999999976097342369030229747295379638671875},{"sentiment":"NEUTRAL","speaker":"B","text":"I wanted to treat my children the way I should and wanted to have been treated.","start":5625937,"end":5629438,"confidence":0.58532470000000003107487600573222152888774871826171875},{"sentiment":"POSITIVE","speaker":"B","text":"They are my world.","start":5629775,"end":5630674,"confidence":0.9496472000000000246444642471033148467540740966796875},{"sentiment":"POSITIVE","speaker":"A","text":"Yep, yep.","start":5631380,"end":5632071,"confidence":0.480176749999999985529797186245559714734554290771484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And the next question: how has it affected education, work, confidence, opportunities, finances, housings, or day-to-day stability?","start":5633227,"end":5640196,"confidence":0.75762253999999995546232867127400822937488555908203125},{"sentiment":"NEUTRAL","speaker":"A","text":"My strong will has got me out of the shit in my teenage days.","start":5642065,"end":5647314,"confidence":0.510717450000000017240608940483070909976959228515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, I, I left when I turned 20, um, after I'd done my prison sentence.","start":5649040,"end":5655227,"confidence":0.7702354000000000144865452966769225895404815673828125},{"sentiment":"NEUTRAL","speaker":"A","text":"I left Edinburgh.","start":5655453,"end":5656665,"confidence":0.73699429999999999107984649526770226657390594482421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Hold on, you left Edinburgh?","start":5658456,"end":5666865,"confidence":0.71361499999999999932498440102790482342243194580078125},{"sentiment":"NEUTRAL","speaker":"A","text":"I left Endra.","start":5667602,"end":5668403,"confidence":0.68585470000000003931717174054938368499279022216796875},{"sentiment":"NEGATIVE","speaker":"A","text":"I wanted to prove my family wrong because I was written off, you know.","start":5669124,"end":5673675,"confidence":0.69521195000000002295337253599427640438079833984375},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, I was a nobody.","start":5673756,"end":5674477,"confidence":0.50520609999999999129016714505269192159175872802734375},{"sentiment":"NEGATIVE","speaker":"A","text":"I was going to die.","start":5674557,"end":5674925,"confidence":0.83637930000000004771010253534768708050251007080078125},{"sentiment":"NEGATIVE","speaker":"A","text":"I was going to die crook and all this, you know.","start":5674973,"end":5677153,"confidence":0.6723169700000000137407596412231214344501495361328125},{"sentiment":"NEGATIVE","speaker":"A","text":"I mean, and I just got to the stage when I was 20, I thought, fuck you.","start":5677201,"end":5682041,"confidence":0.884461500000000011567635738174431025981903076171875},{"sentiment":"NEGATIVE","speaker":"A","text":"Excuse my language.","start":5682842,"end":5683787,"confidence":0.55734570000000005496332278198678977787494659423828125},{"sentiment":"POSITIVE","speaker":"B","text":"No, it's okay.","start":5684204,"end":5684829,"confidence":0.5774936999999999986954435371444560587406158447265625},{"sentiment":"NEGATIVE","speaker":"A","text":"I'm not going to be that person that you see I am.","start":5685470,"end":5688643,"confidence":0.48776859999999999661923766325344331562519073486328125},{"sentiment":"NEUTRAL","speaker":"A","text":"And I see, I packed up and I left.","start":5690021,"end":5692200,"confidence":0.69021063999999998639367504438268952071666717529296875},{"sentiment":"NEUTRAL","speaker":"A","text":"I left them with nothing but the clothes on my back.","start":5692441,"end":5695190,"confidence":0.63859220000000005423856919151148758828639984130859375},{"sentiment":"NEGATIVE","speaker":"A","text":"I'm left with no qualifications whatsoever.","start":5704786,"end":5707345,"confidence":0.816517830000000000012505552149377763271331787109375},{"sentiment":"NEUTRAL","speaker":"B","text":"So she put, my strong will has got me out of this shit from my teenage days.","start":5731024,"end":5733624,"confidence":0.5825194000000000205119476959225721657276153564453125},{"sentiment":"NEUTRAL","speaker":"B","text":"When I turned 20 after my prison sentence, I left Edinburgh.","start":5733673,"end":5736899,"confidence":0.81758779999999997567527998398873023688793182373046875},{"sentiment":"NEGATIVE","speaker":"B","text":"I wanted to prove my family wrong.","start":5737284,"end":5738632,"confidence":0.54221474999999996757793496726662851870059967041015625},{"sentiment":"NEGATIVE","speaker":"B","text":"It was like a fuck you.","start":5738889,"end":5739836,"confidence":0.95842079999999996164916638008435256779193878173828125},{"sentiment":"NEGATIVE","speaker":"B","text":"I wasn't going to be the person everyone thought I was going to be.","start":5740189,"end":5742741,"confidence":0.5984397500000000480468997920979745686054229736328125},{"sentiment":"NEUTRAL","speaker":"B","text":"I left with nothing but the clothes on my back.","start":5743142,"end":5744690,"confidence":0.68282940000000003077929022765601985156536102294921875},{"sentiment":"NEGATIVE","speaker":"B","text":"I have no qualifications.","start":5744859,"end":5745435,"confidence":0.76997685000000004595932523443480022251605987548828125},{"sentiment":"NEUTRAL","speaker":"B","text":"And finally, are there triggers, places, smells, authority figures, institutions, or situations that you avoid?","start":5747548,"end":5755307,"confidence":0.58896523999999994547493997743004001677036285400390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Not really, because I've never\u2014 I mean, I've never been near a care situation.","start":5758648,"end":5763949,"confidence":0.51510190000000000143387524076388217508792877197265625},{"sentiment":"POSITIVE","speaker":"A","text":"My children have always had great upbringing, great education, you know what I mean?","start":5764482,"end":5769054,"confidence":0.9339271000000000100271790870465338230133056640625},{"sentiment":"POSITIVE","speaker":"A","text":"I've been such a strict father, but for the right reasons.","start":5769394,"end":5772384,"confidence":0.58233725999999996769673771268571726977825164794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":5772881,"end":5773153,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEGATIVE","speaker":"A","text":"And I've never been in that environment, and I've never had any social\u2014 I mean, I would not allow a social worker near my door.","start":5773859,"end":5780466,"confidence":0.7584569500000000186190618478576652705669403076171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":5781075,"end":5781316,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEGATIVE","speaker":"A","text":"You know, I mean, I have no trust, no faith in that profession.","start":5781396,"end":5785694,"confidence":0.90356975999999999960010654831421561539173126220703125},{"sentiment":"NEGATIVE","speaker":"A","text":"And I actually have a friend whose wife's a social worker, and I will not associate with her in any way, shape, or form.","start":5785870,"end":5791804,"confidence":0.915499150000000039284486774704419076442718505859375},{"sentiment":"NEGATIVE","speaker":"A","text":"And that's wrong.","start":5792702,"end":5793231,"confidence":0.89090239999999998321555949587491340935230255126953125},{"sentiment":"NEGATIVE","speaker":"A","text":"That's wrong for me to do so.","start":5793744,"end":5794931,"confidence":0.93499315000000005060343255536281503736972808837890625},{"sentiment":"NEUTRAL","speaker":"A","text":"And But it's a\u2014 [Speaker:MR RICHARD GARRIE] Sorry.","start":5796294,"end":5799395,"confidence":0.5557056700000000404315869673155248165130615234375},{"sentiment":"NEUTRAL","speaker":"B","text":"[Speaker:SCOUSE] It's okay to apologise.","start":5799395,"end":5800882,"confidence":0.67810559999999997504716020557680167257785797119140625},{"sentiment":"NEGATIVE","speaker":"B","text":"So I just got, um, not really, so I've never\u2014 sorry, not really, as I have never been near a care situation with my kids.","start":5826847,"end":5834314,"confidence":0.64837277000000004267832309778896160423755645751953125},{"sentiment":"POSITIVE","speaker":"B","text":"They've had a great upbringing and education.","start":5834635,"end":5836321,"confidence":0.9091279500000000179937842403887771070003509521484375},{"sentiment":"POSITIVE","speaker":"B","text":"I was a strict parent but for all the right reasons.","start":5836385,"end":5838938,"confidence":0.6813282000000000504513764099101535975933074951171875},{"sentiment":"NEGATIVE","speaker":"B","text":"I do not trust social workers.","start":5839436,"end":5840720,"confidence":0.9628910999999999997811528373858891427516937255859375},{"sentiment":"NEGATIVE","speaker":"B","text":"I will not let them near my doorstep.","start":5840816,"end":5842406,"confidence":0.7003693600000000518690512762987054884433746337890625},{"sentiment":"NEGATIVE","speaker":"B","text":"I have a friend who is a social worker and I will not associate myself with them.","start":5842807,"end":5846372,"confidence":0.92376303999999997973446852483903057873249053955078125},{"sentiment":"NEUTRAL","speaker":"A","text":"So my friend's wife she's a social worker.","start":5846436,"end":5849807,"confidence":0.85021347000000002669395371412974782288074493408203125},{"sentiment":"NEGATIVE","speaker":"A","text":"And I know it's wrong, but it's the whole stigma, the word social worker, you know what I mean?","start":5850193,"end":5857078,"confidence":0.84798779999999995826698295786627568304538726806640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":5857415,"end":5857463,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEGATIVE","speaker":"A","text":"And I've seen the destruction and chaos they've caused in many people's lives.","start":5857511,"end":5861572,"confidence":0.95923393999999995163108224005554802715778350830078125},{"sentiment":"NEGATIVE","speaker":"A","text":"I mean, I've looked at all these child abuse cases and Orkney and things that have happened, and the social workers have been to blame.","start":5861716,"end":5867976,"confidence":0.85277709999999995460484569775871932506561279296875},{"sentiment":"NEGATIVE","speaker":"A","text":"That's by the by, but what they've did to me personally, you know what I mean, Yeah, they can fuck off as far as I'm concerned.","start":5868666,"end":5876548,"confidence":0.8004772700000000185127646545879542827606201171875},{"sentiment":"NEGATIVE","speaker":"A","text":"The whole system is dead and buried and will never be resurrected in my life.","start":5876692,"end":5881879,"confidence":0.972523699999999990950527717359364032745361328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Never.","start":5882296,"end":5882633,"confidence":0.43164802000000002113466734954272396862506866455078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Can you just clarify something for me?","start":5909970,"end":5911534,"confidence":0.80843096999999997098740323053789325058460235595703125},{"sentiment":"NEUTRAL","speaker":"B","text":"You just stated that\u2014 oh, hold on.","start":5912856,"end":5914533,"confidence":0.61161060000000000425046664531691931188106536865234375},{"sentiment":"NEUTRAL","speaker":"B","text":"You said something then about like, um, if it's up to you, like about resurrecting something.","start":5918620,"end":5924478,"confidence":0.916661139999999985406020641676150262355804443359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, in relation to social work and social workers, what was that again?","start":5926560,"end":5930076,"confidence":0.77527639999999997666435547216678969562053680419921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you just repeat it?","start":5930124,"end":5930866,"confidence":0.7163189599999999490620439246413297951221466064453125},{"sentiment":"NEUTRAL","speaker":"A","text":"The only thing that's resurrected now is to speak to you about it.","start":5932243,"end":5934723,"confidence":0.8513058399999999803497985340072773396968841552734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, okay.","start":5934853,"end":5935404,"confidence":0.5817293500000000339156258633011020720005035400390625},{"sentiment":"NEGATIVE","speaker":"A","text":"Sorry, it would, it would be buried, gone.","start":5936765,"end":5939650,"confidence":0.6193138400000000043377212932682596147060394287109375},{"sentiment":"NEGATIVE","speaker":"A","text":"But I mean, you can probably hear from my tone, I'm getting so angry.","start":5941570,"end":5944120,"confidence":0.85523409999999999708819586885510943830013275146484375},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, just thinking about these people and what they've done, you know what I mean?","start":5944509,"end":5949366,"confidence":0.5142421999999999826513885636813938617706298828125},{"sentiment":"NEGATIVE","speaker":"A","text":"So many children have been scarred by this.","start":5951500,"end":5954792,"confidence":0.9616915999999999797864802530966699123382568359375},{"sentiment":"NEGATIVE","speaker":"A","text":"When I say I've lost a friend through this\u2014 yeah, I do apologise.","start":5954872,"end":5960395,"confidence":0.738547150000000041103476178250275552272796630859375},{"sentiment":"NEUTRAL","speaker":"A","text":"My condolences.","start":5960508,"end":5961150,"confidence":0.5363594000000000416861212215735577046871185302734375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, listen, that's years and years ago, but again, it's the life that could have been saved.","start":5961535,"end":5965245,"confidence":0.5159171000000000173457692653755657374858856201171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, of course.","start":5965790,"end":5966481,"confidence":0.5765856499999999495997826670645736157894134521484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Hold on, I'm just finishing up the punctuation and grammar on this and I'll read it back to you just to make sure everything's right.","start":6004804,"end":6012084,"confidence":0.77643114000000001961865336852497421205043792724609375},{"sentiment":"NEGATIVE","speaker":"B","text":"Just because we've gone over like quite a bit of the time period, so like I probably will lose the transcript on this.","start":6012581,"end":6017536,"confidence":0.6115093000000000333926664097816683351993560791015625},{"sentiment":"NEUTRAL","speaker":"B","text":"So I just want to make sure everything is crystal clear.","start":6017601,"end":6019733,"confidence":0.50402959999999996654196365852840244770050048828125},{"sentiment":"NEGATIVE","speaker":"B","text":"So I just put, not really, as I've never been in a care situation with my kids.","start":6020150,"end":6023470,"confidence":0.57592790000000004813074383491766639053821563720703125},{"sentiment":"POSITIVE","speaker":"B","text":"They had a great upbringing and education.","start":6023983,"end":6025539,"confidence":0.92426379999999996872617202825495041906833648681640625},{"sentiment":"POSITIVE","speaker":"B","text":"I was a strict parent, but for all the right reasons.","start":6025587,"end":6027639,"confidence":0.710311059999999994118979884660802781581878662109375},{"sentiment":"NEGATIVE","speaker":"B","text":"I do not trust social workers.","start":6028153,"end":6029294,"confidence":0.9628910999999999997811528373858891427516937255859375},{"sentiment":"NEGATIVE","speaker":"B","text":"I will not let them near my doorstep.","start":6029342,"end":6030803,"confidence":0.7003693600000000518690512762987054884433746337890625},{"sentiment":"NEGATIVE","speaker":"B","text":"I had a friend whose wife is a social worker and I will not associate myself with them.","start":6031189,"end":6034739,"confidence":0.9135644400000000331374394590966403484344482421875},{"sentiment":"NEGATIVE","speaker":"B","text":"I know it's wrong, but it's the whole stigma of the word social worker.","start":6035140,"end":6037967,"confidence":0.89779050000000004683187171394820325076580047607421875},{"sentiment":"NEGATIVE","speaker":"B","text":"I've seen firsthand the effects that they've had on people's lives in regards to what's happened to me and the social workers' involvement.","start":6038417,"end":6044456,"confidence":0.5578914999999999846380660528666339814662933349609375},{"sentiment":"NEGATIVE","speaker":"B","text":"They can all fuck off for as I'm concerned.","start":6044761,"end":6046721,"confidence":0.92365019999999997679651642101816833019256591796875},{"sentiment":"POSITIVE","speaker":"B","text":"The only time it is resurrected in my life is speaking to you today.","start":6047106,"end":6050785,"confidence":0.50608087000000001598465360075351782143115997314453125},{"sentiment":"NEUTRAL","speaker":"B","text":"I have buried this.","start":6051283,"end":6052021,"confidence":0.5157907600000000147844048115075565874576568603515625},{"sentiment":"NEGATIVE","speaker":"B","text":"I'm angry with what has happened.","start":6052102,"end":6053515,"confidence":0.9741428500000000045844217311241663992404937744140625},{"sentiment":"NEUTRAL","speaker":"B","text":"To not only me but every other child.","start":6053612,"end":6055800,"confidence":0.72028879999999995131787500213249586522579193115234375},{"sentiment":"NEGATIVE","speaker":"B","text":"I lost a friend because of this.","start":6056251,"end":6057361,"confidence":0.92253923000000004339682391218957491219043731689453125},{"sentiment":"NEUTRAL","speaker":"B","text":"It was a long time ago, but this is a life that could have been saved.","start":6057474,"end":6060499,"confidence":0.52728529999999995681037034955807030200958251953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yep.","start":6062076,"end":6062141,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"NEUTRAL","speaker":"B","text":"And then finally, in relation to the impact of your life, what impact has this had on your life overall, and what do you think may have been different if it had not happened?","start":6062254,"end":6070635,"confidence":0.8348082999999999476159473488223738968372344970703125},{"sentiment":"NEUTRAL","speaker":"A","text":"What could have been different?","start":6072280,"end":6073113,"confidence":0.8327099700000000215283080251538194715976715087890625},{"sentiment":"POSITIVE","speaker":"A","text":"Well, hopefully nothing could have been different because I love the life I've got now.","start":6074820,"end":6079053,"confidence":0.96135724000000000177834635906037874519824981689453125},{"sentiment":"NEUTRAL","speaker":"A","text":"But I could have left.","start":6082177,"end":6082848,"confidence":0.6892146500000000397534449803060851991176605224609375},{"sentiment":"NEUTRAL","speaker":"A","text":"I could have been deprived of an education, and that's so important.","start":6082897,"end":6090541,"confidence":0.462393459999999978382589915781863965094089508056640625},{"sentiment":"POSITIVE","speaker":"A","text":"But because of my strong will, I mean, I've got a cracking job.","start":6093600,"end":6097295,"confidence":0.89272505000000001995630327655817382037639617919921875},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm in a senior management role now.","start":6097343,"end":6098796,"confidence":0.88055859999999996912123378933756612241268157958984375},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm on 80 grand a year, you know what I mean?","start":6099118,"end":6101991,"confidence":0.71046609999999998930064748492441140115261077880859375},{"sentiment":"POSITIVE","speaker":"A","text":"That's fantastic.","start":6102104,"end":6102814,"confidence":0.97070369999999994714556805774918757379055023193359375},{"sentiment":"NEUTRAL","speaker":"A","text":"I own my house, I've got cracking cars, and I don't want for nothing, and this is not about money, not about money at all.","start":6103139,"end":6110063,"confidence":0.45346140000000001446522901460411958396434783935546875},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":6110402,"end":6110611,"confidence":0.493618669999999981623517442130832932889461517333984375},{"sentiment":"NEUTRAL","speaker":"A","text":"But that's what the care system has done for me.","start":6111659,"end":6113223,"confidence":0.6636784000000000016683543435647152364253997802734375},{"sentiment":"POSITIVE","speaker":"A","text":"That's me that's done that for me, and only me.","start":6113352,"end":6116513,"confidence":0.61516654000000003943426918340264819562435150146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"That was the path I took when I turned 20, when I left Edinburgh, and I've done it mainly to prove my family wrong.","start":6117787,"end":6126333,"confidence":0.58834140000000001435864760424010455608367919921875},{"sentiment":"NEUTRAL","speaker":"B","text":"It's actually astounding how much spite can be such a motivating factor.","start":6135322,"end":6140519,"confidence":0.427028569999999996209538721814169548451900482177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Honestly, you've no idea.","start":6141150,"end":6142608,"confidence":0.528420749999999994628296917653642594814300537109375},{"sentiment":"NEUTRAL","speaker":"A","text":"I just didn't want to become a statistic, to be honest with you.","start":6149136,"end":6151236,"confidence":0.4971977499999999938751216177479363977909088134765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":6151600,"end":6151716,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"POSITIVE","speaker":"B","text":"So I just put, well, hopefully nothing but Nothing could have been different as I love the life I have right now, but I was deprived of an education, which is incredibly important.","start":6157244,"end":6190996,"confidence":0.7388612599999999641653403159580193459987640380859375},{"sentiment":"POSITIVE","speaker":"B","text":"However, because of my strict regime, I have done so well for myself.","start":6191349,"end":6194769,"confidence":0.94669217000000005501902933247038163244724273681640625},{"sentiment":"POSITIVE","speaker":"B","text":"I have a cracking job, nice cars, and a wonderful family.","start":6194866,"end":6197917,"confidence":0.98364039999999997032631426918669603765010833740234375},{"sentiment":"POSITIVE","speaker":"B","text":"This is all due to me, my actions, and my determination.","start":6198254,"end":6201417,"confidence":0.63286849999999994498267597009544260799884796142578125},{"sentiment":"NEUTRAL","speaker":"B","text":"I wanted to prove everyone wrong and prevent it being another statistic.","start":6201850,"end":6205816,"confidence":0.61227125000000004462208380573429167270660400390625},{"sentiment":"POSITIVE","speaker":"B","text":"Yep, spot on.","start":6206443,"end":6208016,"confidence":0.54538034999999995822150822277762927114963531494140625},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm just going to answer some questions now, which is just in relation to, for me, um, Do you know if there's any letters, photographs, reports, inquiry evidence, apologies, decisions, or previous correspondence made to support any evidence and supporting information what you've given today?","start":6210989,"end":6244900,"confidence":0.87565539999999997267110529719502665102481842041015625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, nothing at all.","start":6244950,"end":6246630,"confidence":0.58648480000000002831939127645455300807952880859375},{"sentiment":"POSITIVE","speaker":"A","text":"That's fine.","start":6246630,"end":6247590,"confidence":0.62647339999999995807655750468256883323192596435546875},{"sentiment":"NEUTRAL","speaker":"B","text":"No, nothing.","start":6247590,"end":6249310,"confidence":0.51980579999999998452864247155957855284214019775390625},{"sentiment":"NEUTRAL","speaker":"B","text":"Could any sibling, former resident, relative, friend, or professional provide a supporting statement?","start":6249310,"end":6254320,"confidence":0.909311699999999945021045277826488018035888671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, no, nobody, nobody was here.","start":6255410,"end":6258130,"confidence":0.5510534000000000265373500951682217419147491455078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, nobody was here.","start":6258130,"end":6259630,"confidence":0.5232031999999999793971028339001350104808807373046875},{"sentiment":"NEGATIVE","speaker":"A","text":"And, and I say because it's a taboo subject, you're not exactly going to come out homeless, started donating to your mum, you've been abused, are you?","start":6259630,"end":6264870,"confidence":0.752187970000000039050291888997890055179595947265625},{"sentiment":"NEUTRAL","speaker":"B","text":"No, of course not.","start":6264870,"end":6266490,"confidence":0.474833820000000017547137076689978130161762237548828125},{"sentiment":"NEUTRAL","speaker":"B","text":"So now it's just in relation to previous claims, application, or payments.","start":6266490,"end":6269970,"confidence":0.76515500000000002955857780762016773223876953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Have you previously made any civil claim, um, criminal injuries claim, a redress application, a complaint, police report, increase statement, or claim to any other scheme about this abuse?","start":6269970,"end":6281610,"confidence":0.58826190000000000424051904701627790927886962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"What you said, you're the first person I've talked about it in 40-odd years, so you're very privileged, I'll tell you.","start":6281610,"end":6286970,"confidence":0.50839489999999998293134240157087333500385284423828125},{"sentiment":"NEUTRAL","speaker":"B","text":"Oh yeah, very much.","start":6287450,"end":6288430,"confidence":0.61115766000000004698478051068377681076526641845703125},{"sentiment":"POSITIVE","speaker":"B","text":"I do feel very much So you've actually done such a fantastic job, if I'm being honest with you, Richard.","start":6288430,"end":6292964,"confidence":0.95634779999999997013304664505994878709316253662109375},{"sentiment":"POSITIVE","speaker":"B","text":"Like, this is something more obviously is a very distressing and traumatic thing to speak about, but you've been able to conduct yourself very eloquently and also express yourself and give such detailed description that, like, I know this might sound a bit crazy, but like, I'm actually looking forward to drafting this statement up because you've just provided so much information.","start":6293092,"end":6315161,"confidence":0.48948318000000001770644075804739259183406829833984375},{"sentiment":"POSITIVE","speaker":"B","text":"It's just going to be easy.","start":6315226,"end":6316139,"confidence":0.7934229999999999893844915277441032230854034423828125},{"sentiment":"POSITIVE","speaker":"B","text":"I'm going to be able to fly through this.","start":6316187,"end":6317886,"confidence":0.77578469999999999373585524153895676136016845703125},{"sentiment":"POSITIVE","speaker":"B","text":"So again, I am glad that you've been able to finally speak about this and be a little bit open.","start":6318720,"end":6326414,"confidence":0.94270324999999999260325012073735706508159637451171875},{"sentiment":"NEUTRAL","speaker":"B","text":"And obviously, as you stated, we're here to try and get you the recognition and also the acknowledgement and apology, what you do deserve.","start":6326624,"end":6334236,"confidence":0.4955769500000000160611079991213046014308929443359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Obviously, I know you stated that you haven't got any interest in relation to the money, but from what I can tell you now, that looking from our system and looking at provisional value of obviously your records, the statement what you've given today, you're estimated at a level 5.","start":6334609,"end":6354760,"confidence":0.67800830000000000818971557237091474235057830810546875},{"sentiment":"NEUTRAL","speaker":"B","text":"So that's anywhere between \u00a380,000 to \u00a3100,000.","start":6354760,"end":6358210,"confidence":0.87994369999999999532036554228398017585277557373046875},{"sentiment":"NEUTRAL","speaker":"B","text":"But that's obviously\u2014 I can't say for right now that that's a guaranteed figure.","start":6358540,"end":6363450,"confidence":0.57638350000000004857980684391804970800876617431640625},{"sentiment":"NEUTRAL","speaker":"B","text":"But that is something what we believe that this level is going to be at.","start":6364900,"end":6369810,"confidence":0.85165400000000002211919536421191878616809844970703125},{"sentiment":"NEUTRAL","speaker":"B","text":"But it will all be down to the Scottish Redress Panel.","start":6370040,"end":6372540,"confidence":0.8397957700000000524909182786359451711177825927734375},{"sentiment":"NEUTRAL","speaker":"A","text":"In relation to that anyway?","start":6372570,"end":6374190,"confidence":0.84657590000000004781810503118322230875492095947265625},{"sentiment":"NEGATIVE","speaker":"A","text":"It doesn't excite me.","start":6374190,"end":6375750,"confidence":0.96864229999999995612824932322837412357330322265625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, of course not.","start":6375750,"end":6377900,"confidence":0.474833820000000017547137076689978130161762237548828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Maybe 40 years ago it might have, you know what I mean?","start":6378070,"end":6379960,"confidence":0.81546010000000002104769691868568770587444305419921875},{"sentiment":"NEGATIVE","speaker":"A","text":"But now I don't give a shit, really.","start":6380010,"end":6383180,"confidence":0.75789779999999995485637782621779479086399078369140625},{"sentiment":"NEUTRAL","speaker":"A","text":"I think what\u2014 you've no idea how this has made me feel now, just be talking to you.","start":6383690,"end":6388930,"confidence":0.5810104000000000379344555767602287232875823974609375},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm not going to go run and speak to my wife when I go back home, but I think through time I might.","start":6389050,"end":6394480,"confidence":0.71571810000000002371933760514366440474987030029296875},{"sentiment":"NEUTRAL","speaker":"B","text":"I might do that.","start":6394530,"end":6396770,"confidence":0.767580029999999968737256494932807981967926025390625},{"sentiment":"NEUTRAL","speaker":"B","text":"I think it's one of those, I think now, like, not only for this for you isn't mainly to get anything back is in form of a compensation.","start":6396770,"end":6404516,"confidence":0.7248121499999999883812051848508417606353759765625},{"sentiment":"POSITIVE","speaker":"B","text":"I feel as though this is perfect for you in regards to your closure.","start":6404950,"end":6408691,"confidence":0.94557849999999998846789139861357398331165313720703125},{"sentiment":"POSITIVE","speaker":"B","text":"I feel like now that you've been able to take a detailed account of what happened and to\u2014 obviously it's a bit easier speaking to me today because you can't put a name to my face.","start":6409124,"end":6420203,"confidence":0.5029190999999999522884763791807927191257476806640625},{"sentiment":"NEGATIVE","speaker":"B","text":"No, sorry, you can't put a face to my name.","start":6420363,"end":6422226,"confidence":0.6974424999999999652544602213311009109020233154296875},{"sentiment":"NEUTRAL","speaker":"B","text":"So yeah, it's one of those where like you probably would feel a bit more comfortable to speaking about it and being able to talk.","start":6422354,"end":6429560,"confidence":0.62593310000000002002451537919114343822002410888671875},{"sentiment":"POSITIVE","speaker":"B","text":"And obviously, as I said, I'm very grateful for you to be able to do that, not only just for obviously my job and being able to do this for you, but also I'm thankful that you've done it for not for yourself really, because I feel as though this would be the start of something for you where you'd be able to\u2014 Well, a bit interesting.","start":6429560,"end":6446530,"confidence":0.95537780000000005475868647408788092434406280517578125},{"sentiment":"NEGATIVE","speaker":"A","text":"I mean, to be honest with you, I don't think anybody's ever going to be alive that's caused any of this, and I don't think any repercussions is ever going to happen to these guys.","start":6447040,"end":6456600,"confidence":0.91766519999999995871320379592361859977245330810546875},{"sentiment":"NEUTRAL","speaker":"A","text":"And I've accepted that, you know what I mean.","start":6457043,"end":6458537,"confidence":0.68732570000000003940243686884059570729732513427734375},{"sentiment":"POSITIVE","speaker":"A","text":"But I think what makes me happy is that the government has realised there's been a problem.","start":6460160,"end":6465077,"confidence":0.84144633999999995932483898286591283977031707763671875},{"sentiment":"NEUTRAL","speaker":"A","text":"[Speaker] Of course.","start":6465077,"end":6465960,"confidence":0.826923199999999969378450259682722389698028564453125},{"sentiment":"NEUTRAL","speaker":"A","text":"[Speaker] A bit late, but I mean, hopefully now the kids that are going on my journey, you know what I mean, that's what it is, it's been my journey, they'll get the care that they need and thrive, you know what I mean, that I never got.","start":6465960,"end":6480329,"confidence":0.52688164000000003994728103862144052982330322265625},{"sentiment":"NEUTRAL","speaker":"A","text":"And that matters.","start":6481705,"end":6482462,"confidence":0.6415802999999999922664528639870695769786834716796875},{"sentiment":"POSITIVE","speaker":"B","text":"Believe me, that matters.","start":6482730,"end":6484190,"confidence":0.7692963999999999913370629656128585338592529296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Of course.","start":6484190,"end":6484690,"confidence":0.5551795999999999953189444568124599754810333251953125},{"sentiment":"POSITIVE","speaker":"B","text":"And you've done an absolute fantastic job in raising your family as well, especially considering everything what you've been through.","start":6484690,"end":6490140,"confidence":0.9579243699999999694938423999701626598834991455078125},{"sentiment":"POSITIVE","speaker":"B","text":"Obviously, something you should be very, very proud of what you've managed to do.","start":6490230,"end":6493940,"confidence":0.92372054000000003437520490479073487222194671630859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":6494330,"end":6494470,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"POSITIVE","speaker":"A","text":"I suppose if anything, I can thank for what happened to me for that.","start":6494470,"end":6497470,"confidence":0.76478195000000004366569328340119682252407073974609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":6497470,"end":6498570,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"In a perverse kind of way.","start":6498570,"end":6500220,"confidence":0.60225399999999995603872093852260150015354156494140625},{"sentiment":"POSITIVE","speaker":"B","text":"Well, really, it's more of thanking yourself that you was able to have that mental fortitude to be able to tell yourself that you've got a plan I'm going to stick with it and I'm going to show everyone that obviously you deserve better.","start":6500610,"end":6512721,"confidence":0.74613640000000003293934014436672441661357879638671875},{"sentiment":"POSITIVE","speaker":"B","text":"And you did get better, then that was all from your own doing.","start":6513266,"end":6517086,"confidence":0.768944559999999999178044163272716104984283447265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Like, you became\u2014 obviously, um, without, um, sounding a bit too much like\u2014 at the end of the day, um, you, you are older than me, but you became your own, your own man essentially at that time.","start":6517214,"end":6527484,"confidence":0.77518165000000005537827973967068828642368316650390625},{"sentiment":"NEUTRAL","speaker":"B","text":"No guidance, nothing at all.","start":6527629,"end":6529602,"confidence":0.50486050000000004533973196885199286043643951416015625},{"sentiment":"NEGATIVE","speaker":"B","text":"And a lot of people within this Scottish region has not been able to do that.","start":6529795,"end":6534834,"confidence":0.61199455999999996524962853072793222963809967041015625},{"sentiment":"NEUTRAL","speaker":"B","text":"And I can is that right?","start":6534914,"end":6535990,"confidence":0.62727089999999996461355067367549054324626922607421875},{"sentiment":"NEUTRAL","speaker":"B","text":"I can imagine.","start":6536720,"end":6537860,"confidence":0.6247310999999999836518327356316149234771728515625},{"sentiment":"NEGATIVE","speaker":"B","text":"Yeah, it could have gone a lot worse.","start":6538140,"end":6540080,"confidence":0.91753790000000001736424337650532834231853485107421875},{"sentiment":"POSITIVE","speaker":"B","text":"You've probably got one of the best outcomes I've ever seen so far coming from this.","start":6540080,"end":6546160,"confidence":0.98033340000000002145696953448350541293621063232421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":6546180,"end":6546860,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"POSITIVE","speaker":"B","text":"Which in a little way, obviously, you probably may feel a little bit lucky from the outcome.","start":6546860,"end":6551740,"confidence":0.64805889999999999329105548895313404500484466552734375},{"sentiment":"POSITIVE","speaker":"A","text":"I do, I do, yeah, I do.","start":6551740,"end":6554640,"confidence":0.5134012999999999493638824787922203540802001953125},{"sentiment":"NEUTRAL","speaker":"A","text":"And as I say, if I had done education at school and I'd done mainstream school, I don't know where I would be.","start":6555060,"end":6560180,"confidence":0.56575036000000000768750396673567593097686767578125},{"sentiment":"NEUTRAL","speaker":"A","text":"I'd probably be still in Edinburgh.","start":6560180,"end":6561260,"confidence":0.81930689999999994910240275203250348567962646484375},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know.","start":6561300,"end":6562420,"confidence":0.56667310000000004066578185302205383777618408203125},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know.","start":6562420,"end":6562940,"confidence":0.56667310000000004066578185302205383777618408203125},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't even want to think what happened then, you know.","start":6563480,"end":6566100,"confidence":0.86988969999999998794493194509414024651050567626953125},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, it didn't happen, and what did happen I've had to deal with, and again, I've done a bloody good job of it.","start":6566100,"end":6572310,"confidence":0.448070259999999997990727251817588694393634796142578125},{"sentiment":"NEUTRAL","speaker":"B","text":"I know I have.","start":6572540,"end":6573630,"confidence":0.6445688000000000528189048054628074169158935546875},{"sentiment":"POSITIVE","speaker":"B","text":"You've done a fantastic job, I must admit, honestly.","start":6573840,"end":6576000,"confidence":0.96251929999999996656612211154424585402011871337890625},{"sentiment":"POSITIVE","speaker":"B","text":"Thank you.","start":6576000,"end":6577080,"confidence":0.8529649999999999732125388618442229926586151123046875},{"sentiment":"NEUTRAL","speaker":"B","text":"So we're literally just near the last few questions now, yeah, and we should be able to fly through.","start":6577080,"end":6582210,"confidence":0.50521724999999995109334349763230420649051666259765625},{"sentiment":"NEUTRAL","speaker":"B","text":"But just in relation to that past question, what I asked, did you receive any payment, apology, settlement, or decision, or any signed waivers waiver or discharge, and do you have any copies?","start":6582500,"end":6591918,"confidence":0.86534440000000001358415602226159535348415374755859375},{"sentiment":"NEUTRAL","speaker":"B","text":"Nope, nothing at all.","start":6592373,"end":6593333,"confidence":0.601318360000000051712731874431483447551727294921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Nothing.","start":6593577,"end":6594000,"confidence":0.51820666000000004114411922273575328290462493896484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Nope.","start":6594309,"end":6594455,"confidence":0.48655769999999998187689698170288465917110443115234375},{"sentiment":"NEUTRAL","speaker":"B","text":"So now it's just for the reason for applying.","start":6594959,"end":6596228,"confidence":0.78425204999999997834692067044670693576335906982421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Why are you applying to the Scottish Readjust Scheme, and what would you like to come from telling your storey today?","start":6597520,"end":6602058,"confidence":0.8927581300000000386063447876949794590473175048828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Education.","start":6604696,"end":6605248,"confidence":0.66585850000000001980282604563399218022823333740234375},{"sentiment":"NEUTRAL","speaker":"A","text":"But I think, I think that's out there already.","start":6606173,"end":6607552,"confidence":0.78827020000000003197015985278994776308536529541015625},{"sentiment":"NEUTRAL","speaker":"A","text":"I think that's why they've created this scheme.","start":6607617,"end":6609354,"confidence":0.6193030999999999952621010379516519606113433837890625},{"sentiment":"NEGATIVE","speaker":"A","text":"I think whoever reads this, I don't think they'll be shocked by it because they'll have read a lot worse.","start":6611384,"end":6615664,"confidence":0.84905980000000003116156221949495375156402587890625},{"sentiment":"NEUTRAL","speaker":"A","text":"But now is the time to do it.","start":6618235,"end":6620983,"confidence":0.52062920000000001419238060407224111258983612060546875},{"sentiment":"NEUTRAL","speaker":"A","text":"You just\u2014 I just say nobody can be punished for this, but it's just the time, you know what I mean?","start":6621112,"end":6629694,"confidence":0.515949369999999962743686410249210894107818603515625},{"sentiment":"NEGATIVE","speaker":"A","text":"If you had spoke to me 2 years ago, I would have told you piss off, absolutely no chance, you know what I mean?","start":6630289,"end":6634186,"confidence":0.80290680000000003158078243359341286122798919677734375},{"sentiment":"NEUTRAL","speaker":"A","text":"But the time in my life now, I'm nearly 60, you know what I mean?","start":6634397,"end":6637441,"confidence":0.73562545000000001405027205692022107541561126708984375},{"sentiment":"POSITIVE","speaker":"A","text":"And I feel now I should, and it's just time.","start":6637636,"end":6641328,"confidence":0.642967300000000019366552805877290666103363037109375},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, the time is right.","start":6641430,"end":6642656,"confidence":0.6884616599999999753123347545624710619449615478515625},{"sentiment":"POSITIVE","speaker":"A","text":"It really is right to do that.","start":6643221,"end":6644609,"confidence":0.62619579999999996910986510556540451943874359130859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, and it should be.","start":6644980,"end":6645706,"confidence":0.6405442999999999553750740233226679265499114990234375},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, I should be shouting it from the roof.","start":6645803,"end":6647772,"confidence":0.58685905000000004871907322012702934443950653076171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":6648385,"end":6648579,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"In a strange kind of way, you know what I mean?","start":6648885,"end":6651641,"confidence":0.6982161000000000061760374592267908155918121337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"But\u2014 The next question would be, what would an acknowledgement mean to you, Richard?","start":6651886,"end":6696130,"confidence":0.892361460000000050740709411911666393280029296875},{"sentiment":"NEGATIVE","speaker":"A","text":"I think now it'd be pretty much meaningless, to be honest with you.","start":6697543,"end":6702055,"confidence":0.66925069999999997616413338619167916476726531982421875},{"sentiment":"NEUTRAL","speaker":"A","text":"It's like the horse is bolted, you know what I mean, after the steel door's been left open.","start":6702135,"end":6705636,"confidence":0.56504900000000002346922656215610913932323455810546875},{"sentiment":"NEGATIVE","speaker":"A","text":"It's happened because none of the people\u2014 again, none of the people involved will ever have a repercussion of what they've done.","start":6706149,"end":6715029,"confidence":0.676378900000000005121592039358802139759063720703125},{"sentiment":"NEGATIVE","speaker":"A","text":"So they can stand on the highest hill in the world and shout, \"I'm sorry, Richard.\" I just laugh at them, you know what I mean?","start":6718339,"end":6725296,"confidence":0.444407759999999985023322324195760302245616912841796875},{"sentiment":"NEGATIVE","speaker":"A","text":"Because it's somebody apologising that hasn't been through that, that hasn't, I'm presuming, you know what I mean, they're just reading my storey.","start":6729172,"end":6736432,"confidence":0.5160622599999999948749973555095493793487548828125},{"sentiment":"NEUTRAL","speaker":"A","text":"And that's what it is, it's my life they're reading.","start":6737239,"end":6739302,"confidence":0.58948860000000002923314923464204184710979461669921875},{"sentiment":"NEUTRAL","speaker":"A","text":"So I think it'd be kind of, I don't think they should apologise on behalf of somebody else.","start":6740058,"end":6745915,"confidence":0.62365097000000002669395371412974782288074493408203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Else, but somebody has to take ownership from it.","start":6746205,"end":6748081,"confidence":0.7733746999999999705011077821836806833744049072265625},{"sentiment":"NEUTRAL","speaker":"B","text":"I understand that.","start":6748391,"end":6749223,"confidence":0.64772739999999995319512891001068055629730224609375},{"sentiment":"NEGATIVE","speaker":"B","text":"But it is meaningless now.","start":6779016,"end":6779946,"confidence":0.732938050000000007599965101690031588077545166015625},{"sentiment":"NEGATIVE","speaker":"B","text":"It is meaningless now, to be honest with you.","start":6780299,"end":6782176,"confidence":0.58221069999999996991135731150279752910137176513671875},{"sentiment":"NEGATIVE","speaker":"B","text":"It's happened now, and none of the people who were responsible will ever be accountable.","start":6782224,"end":6786139,"confidence":0.91425089999999997747437419093330390751361846923828125},{"sentiment":"NEUTRAL","speaker":"B","text":"You can stand on the highest hill and shout, sorry Richard, I would just laugh at that.","start":6786572,"end":6789604,"confidence":0.5075372000000000216601847569108940660953521728515625},{"sentiment":"NEUTRAL","speaker":"B","text":"I would understand that.","start":6790085,"end":6790823,"confidence":0.6973135999999999778964365759748034179210662841796875},{"sentiment":"NEGATIVE","speaker":"B","text":"I understand that someone has to take ownership, but those responsible will never face the consequences.","start":6791048,"end":6795283,"confidence":0.71474559999999998094466491238563321530818939208984375},{"sentiment":"NEGATIVE","speaker":"A","text":"Yep, yeah, it's too late.","start":6795861,"end":6797481,"confidence":0.49537379999999997526316519724787212908267974853515625},{"sentiment":"NEGATIVE","speaker":"A","text":"It's far too late to be doing this, something that happened all these years ago.","start":6797658,"end":6800807,"confidence":0.8562486000000000263554511548136360943317413330078125},{"sentiment":"NEUTRAL","speaker":"B","text":"And finally, is there anything else you want Rejoice Scotland to understand about what happened or the harm that you have lived with?","start":6810896,"end":6816728,"confidence":0.496785819999999989082795082140364684164524078369140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Again, I revert back to the previous question.","start":6818754,"end":6820597,"confidence":0.8630912299999999870436795390560291707515716552734375},{"sentiment":"NEUTRAL","speaker":"A","text":"What are they going to do with it?","start":6821102,"end":6822195,"confidence":0.84683900000000000840572056404198519885540008544921875},{"sentiment":"NEGATIVE","speaker":"A","text":"Ken, are they going to say, oh, we're so sorry?","start":6823340,"end":6824840,"confidence":0.5793730999999999742300360594526864588260650634765625},{"sentiment":"NEGATIVE","speaker":"A","text":"Hear it again, it's just bollocks as far as I'm concerned, you know.","start":6824880,"end":6828720,"confidence":0.8568635000000000001563194018672220408916473388671875},{"sentiment":"NEGATIVE","speaker":"A","text":"I mean, somebody who's in their 30s and their 40s trying to deal with something that happened 30 years ago, it's\u2014 they're doing it as a job.","start":6828720,"end":6835340,"confidence":0.495446439999999987957579605790670029819011688232421875},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, Ken, they, they don't care.","start":6836060,"end":6838660,"confidence":0.5102710999999999774701109345187433063983917236328125},{"sentiment":"NEUTRAL","speaker":"A","text":"They'll go to bed tonight and they'll sleep no problem.","start":6838660,"end":6840860,"confidence":0.4984031300000000275218781098374165594577789306640625},{"sentiment":"NEUTRAL","speaker":"A","text":"What happened to me, they, you know, I mean, it's just a job to them, that's all it is.","start":6840960,"end":6845080,"confidence":0.66491895999999994781859413706115446984767913818359375},{"sentiment":"NEGATIVE","speaker":"A","text":"They've not experienced what I've went through, and for them to try and\u2014 and then for them to try and do something about that now, well As I say, it's too late.","start":6845080,"end":6852867,"confidence":0.5502702999999999899927161095547489821910858154296875},{"sentiment":"NEGATIVE","speaker":"A","text":"Far too late.","start":6853509,"end":6854101,"confidence":0.6724143000000000203186800717958249151706695556640625},{"sentiment":"NEGATIVE","speaker":"A","text":"And again, I think that's just a bit of resentment on my behalf there.","start":6855962,"end":6858577,"confidence":0.785060300000000044207126848050393164157867431640625},{"sentiment":"NEUTRAL","speaker":"B","text":"[Speaker] Yeah.","start":6858577,"end":6859288,"confidence":0.79770070000000004029061528854072093963623046875},{"sentiment":"NEUTRAL","speaker":"B","text":"So again, I refer back to the previous question.","start":6888980,"end":6891125,"confidence":0.8636443000000000314031467496533878147602081298828125},{"sentiment":"NEUTRAL","speaker":"B","text":"What can you do about it?","start":6891190,"end":6892029,"confidence":0.79031664000000001468748678234987892210483551025390625},{"sentiment":"NEGATIVE","speaker":"B","text":"You can say sorry, but it means nothing.","start":6892142,"end":6894271,"confidence":0.7887214000000000169166014529764652252197265625},{"sentiment":"NEGATIVE","speaker":"B","text":"A load of bollocks for them to now only start trying to do something about it.","start":6894416,"end":6898256,"confidence":0.886681559999999979737594912876375019550323486328125},{"sentiment":"NEGATIVE","speaker":"B","text":"It's too late.","start":6898369,"end":6899095,"confidence":0.67313933000000003570306716937921009957790374755859375},{"sentiment":"NEGATIVE","speaker":"B","text":"Again, this may just be, just be my resentment on behalf of the care system.","start":6899433,"end":6904379,"confidence":0.7778205000000000257642795986612327396869659423828125},{"sentiment":"NEGATIVE","speaker":"B","text":"Those that are meant to care have failed.","start":6911735,"end":6913641,"confidence":0.75871020000000000127471366795361973345279693603515625},{"sentiment":"NEUTRAL","speaker":"B","text":"I just added that.","start":6921299,"end":6924599,"confidence":0.76594364999999997589696931754588149487972259521484375},{"sentiment":"NEUTRAL","speaker":"B","text":"So finally, Richard, it's just a closing\u2014 well, a closing and welfare cheque.","start":6925469,"end":6928619,"confidence":0.74590707000000000537198729944066144526004791259765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Is there anything important that we have not covered our wording that you wanted to handle correctly?","start":6929040,"end":6933041,"confidence":0.52449369999999995162198729303781874477863311767578125},{"sentiment":"POSITIVE","speaker":"A","text":"No, no, you've been absolutely fantastic.","start":6933836,"end":6936058,"confidence":0.895974339999999980221900841570459306240081787109375},{"sentiment":"POSITIVE","speaker":"B","text":"You've delivered this like absolutely fantastic.","start":6936204,"end":6938215,"confidence":0.9597900999999999793743654663558118045330047607421875},{"sentiment":"NEUTRAL","speaker":"B","text":"How are you feeling after discussing this, and do you feel safe to end the call?","start":6949490,"end":6952362,"confidence":0.8719302399999999675372919227811507880687713623046875},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, yeah, no, no, I'm not\u2014 I feel good actually.","start":6953362,"end":6956169,"confidence":0.91243320000000005531859414986683987081050872802734375},{"sentiment":"POSITIVE","speaker":"A","text":"I feel good.","start":6956542,"end":6956878,"confidence":0.9670381999999999589334720440092496573925018310546875},{"sentiment":"NEUTRAL","speaker":"A","text":"I feel, and yeah, it's your job, I feel you've listened and you've extracted the right information.","start":6957359,"end":6962582,"confidence":0.63340589999999996617674469234771095216274261474609375},{"sentiment":"NEUTRAL","speaker":"A","text":"You know what I mean?","start":6963576,"end":6963880,"confidence":0.67174845999999999168750264288973994553089141845703125},{"sentiment":"NEUTRAL","speaker":"A","text":"You're not a robot.","start":6964217,"end":6965066,"confidence":0.6254865499999999745028844699845649302005767822265625},{"sentiment":"POSITIVE","speaker":"A","text":"You're, yeah, yeah, I feel you've got compassion behind you.","start":6965354,"end":6969104,"confidence":0.61255610000000004777831463798065669834613800048828125},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, it's made this whole process far easier.","start":6969985,"end":6972389,"confidence":0.91578689999999995929869101018994115293025970458984375},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, we're here to try and get the best possible outcome for you.","start":6973190,"end":6976539,"confidence":0.7899621999999999477637402378604747354984283447265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, yeah.","start":6976635,"end":6977324,"confidence":0.493536470000000004887397153652273118495941162109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Obviously most of the time, um, you're not alone being the one who, but with saying like the money means nothing like a lot of people feel the same.","start":6977452,"end":6986318,"confidence":0.5788413999999999504098013858310878276824951171875},{"sentiment":"NEUTRAL","speaker":"B","text":"And it is, yeah, it is more obviously the acknowledgement and the more of the panel admitting fault and taking accountability more than anything.","start":6986495,"end":6996758,"confidence":0.72838630000000004205418235869728960096836090087890625},{"sentiment":"NEUTRAL","speaker":"A","text":"I think they've done that already by creating this system.","start":6997433,"end":7000645,"confidence":0.652994749999999957168483888381160795688629150390625},{"sentiment":"NEGATIVE","speaker":"A","text":"They know there's been problems, you know what I mean?","start":7001529,"end":7003697,"confidence":0.555908300000000021867663235752843320369720458984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":7004083,"end":7004581,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEGATIVE","speaker":"A","text":"But to the extent I don't think they do, and I don't think they ever will know.","start":7004661,"end":7007504,"confidence":0.52182454000000000338133077093516476452350616455078125},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't think you'll speak to half the people involved to be honest with you.","start":7007937,"end":7010870,"confidence":0.62608980000000002963389533761073835194110870361328125},{"sentiment":"NEGATIVE","speaker":"A","text":"A lot of them have been dead by now, so you have no idea the true extent.","start":7011350,"end":7015690,"confidence":0.6323301999999999534196604145108722150325775146484375},{"sentiment":"NEGATIVE","speaker":"A","text":"This is just a statistics exercise for them, that's all this is.","start":7015690,"end":7019000,"confidence":0.48044629999999999281357077052234672009944915771484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, and we're gonna\u2014 when it comes in next year, there's also going to be the Church of England scheme, so really, yeah, so it's going to be even much.","start":7019310,"end":7027720,"confidence":0.595827340000000038600092011620290577411651611328125},{"sentiment":"NEGATIVE","speaker":"B","text":"And with the Scotland one, obviously the storeys that have been detailed to us so far, obviously quite traumatic, I imagine, just not only for the people to have experienced it, but just even ourselves, just to hear anything.","start":7028330,"end":7043460,"confidence":0.8335521999999999653852000847109593451023101806640625},{"sentiment":"NEGATIVE","speaker":"B","text":"It is a shocking thing.","start":7043560,"end":7044560,"confidence":0.74410986999999995106236383435316383838653564453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":7045260,"end":7045940,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"With the individually assessed Scottish redress applications, you get that, you get \u00a3100,000 because obviously, because they understand the severity of what's going on.","start":7045940,"end":7054620,"confidence":0.58586543999999995957495002585346810519695281982421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":7054620,"end":7055400,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"With the Church of England scheme, it's \u00a3600,000.","start":7055400,"end":7059600,"confidence":0.86017980000000004991989044356159865856170654296875},{"sentiment":"NEUTRAL","speaker":"B","text":"So it shows you.","start":7059600,"end":7061420,"confidence":0.66265110000000004841780310016474686563014984130859375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, exactly.","start":7061420,"end":7062260,"confidence":0.5121255000000000112692077891551889479160308837890625},{"sentiment":"NEGATIVE","speaker":"B","text":"It shows you how severe basically that's going to be.","start":7062260,"end":7064476,"confidence":0.82572959999999995250874462726642377674579620361328125},{"sentiment":"NEUTRAL","speaker":"B","text":"So obviously that's something more.","start":7065300,"end":7067048,"confidence":0.65449619999999997244088945080875419080257415771484375},{"sentiment":"NEGATIVE","speaker":"B","text":"At the end of the day, the role, what we're doing here, it's the job satisfaction obviously outweighs the storeys that we hear because what we know is that we're obviously doing a job to try and make, trying to give closure to a part of your life, which obviously is very troubling.","start":7069150,"end":7086429,"confidence":0.69153070000000005368434585761860944330692291259765625},{"sentiment":"NEUTRAL","speaker":"B","text":"And obviously if we're able to get you any compensation in relation to that, Brilliant.","start":7087350,"end":7091400,"confidence":0.578241400000000016490275811520405113697052001953125},{"sentiment":"NEUTRAL","speaker":"B","text":"But obviously, yeah, it's just a bonus on top of it.","start":7091400,"end":7095200,"confidence":0.571794750000000018275159163749776780605316162109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, more than anything, what we found is that the people who we're speaking to, they'd rather obviously know for sure that they're going to get this form of acknowledgement and to know that someone's being held accountable for it.","start":7095200,"end":7107500,"confidence":0.661204759999999946984416965278796851634979248046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, yeah.","start":7107500,"end":7108500,"confidence":0.493536470000000004887397153652273118495941162109375},{"sentiment":"NEUTRAL","speaker":"B","text":"And so is there someone you can contact for support, or would you like any support service details?","start":7108500,"end":7112800,"confidence":0.87231873999999998137155898803030140697956085205078125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I've got\u2014 I'm gonna meet a couple of colleagues now down at the bar.","start":7112800,"end":7115000,"confidence":0.83379996000000000666574351271265186369419097900390625},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm gonna have a gin and tonic.","start":7115000,"end":7115980,"confidence":0.59626199999999995871036162498057819902896881103515625},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm gonna go Chinese tonight.","start":7116200,"end":7117550,"confidence":0.5225921000000000038454572859336622059345245361328125},{"sentiment":"POSITIVE","speaker":"A","text":"I'm over in Ireland on business, so yeah, I'm absolutely fine.","start":7117550,"end":7120950,"confidence":0.87760925000000000739674987926264293491840362548828125},{"sentiment":"NEGATIVE","speaker":"A","text":"But certainly I'll probably not sleep much tonight either, but again, that's just standard for me.","start":7120950,"end":7125760,"confidence":0.589257499999999989626076057902537286281585693359375},{"sentiment":"NEUTRAL","speaker":"A","text":"And but all told, no, I'm not gonna jump off the windowsill.","start":7126330,"end":7129450,"confidence":0.57945999999999997509547711160848848521709442138671875},{"sentiment":"POSITIVE","speaker":"A","text":"And for my kids later on\u2014 and actually one of my kids is here, he's one of my colleagues\u2014 so no, it's just I'm fine, absolutely fine.","start":7129450,"end":7136830,"confidence":0.872820499999999999118927007657475769519805908203125},{"sentiment":"POSITIVE","speaker":"B","text":"No problem.","start":7136830,"end":7137690,"confidence":0.6486826999999999454615817739977501332759857177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"What are you gonna have for the Chinese?","start":7137690,"end":7138540,"confidence":0.8276461999999999985533349899924360215663909912109375},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know yet, I've never been to a Chinese in Ireland, so see what I and see what the crack is like.","start":7139190,"end":7144909,"confidence":0.6789454999999999795790017742547206580638885498046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, yeah, there you go.","start":7145071,"end":7146451,"confidence":0.56665193999999996510297251006704755127429962158203125},{"sentiment":"POSITIVE","speaker":"B","text":"Well, I hope they have a lovely evening.","start":7147149,"end":7148561,"confidence":0.96541149999999997799449147350969724357128143310546875},{"sentiment":"NEUTRAL","speaker":"B","text":"But this is just the final question now, Richard.","start":7148626,"end":7151058,"confidence":0.81684789999999996013002601102925837039947509765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Has the next steps been explained to you?","start":7151365,"end":7153064,"confidence":0.8824305999999999539085138167138211429119110107421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Not really, no, to be honest with you, no.","start":7154536,"end":7156137,"confidence":0.65346070000000000543849409950780682265758514404296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay, I will, um, what I'm going to do is I'm now going to explain the next step to you.","start":7156639,"end":7160856,"confidence":0.879389760000000020312427295721136033535003662109375},{"sentiment":"NEUTRAL","speaker":"B","text":"So I'm just going to answer that as yes.","start":7161227,"end":7163420,"confidence":0.70423716000000002868119963750359602272510528564453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, so what will happen now is that I'm going to go away and I'm going to obviously draught your witness statement.","start":7163823,"end":7170621,"confidence":0.70007527000000002725954573179478757083415985107421875},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm going to make it detailed, going to detail it within your first-person narrative.","start":7170686,"end":7177589,"confidence":0.73830329999999999568416342299315147101879119873046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yep.","start":7178167,"end":7178328,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Because obviously this is your witness statement.","start":7178713,"end":7180383,"confidence":0.58388680000000003911253543265047483146190643310546875},{"sentiment":"NEUTRAL","speaker":"B","text":"I am then going to go through and I'm going to corroborate what you've said within this witness statement today, and I'm going to match it with the GP records, what we've collected.","start":7181138,"end":7188491,"confidence":0.89259105999999999170313458307646214962005615234375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yep.","start":7188668,"end":7188780,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm going to match it with your childcare records, what we've collected, that being from Edinburgh City Council.","start":7188844,"end":7193709,"confidence":0.8882529999999999592574795315158553421497344970703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Council, and also from the institution care setting called CMAB Care and Education.","start":7193790,"end":7199354,"confidence":0.90896969999999999156869989747065119445323944091796875},{"sentiment":"NEUTRAL","speaker":"B","text":"And following that, I will then make a bundle which will provide an exhibit sheet.","start":7200140,"end":7204631,"confidence":0.90888919999999995269490682403557002544403076171875},{"sentiment":"NEUTRAL","speaker":"B","text":"It will provide an exhibit bundle of all relevant records which obviously corroborate what you've said today.","start":7204968,"end":7209939,"confidence":0.588527739999999965903043630532920360565185546875},{"sentiment":"NEUTRAL","speaker":"B","text":"And once that has been drafted and been completed, it is going to be sent to you directly at the email address what we have on file, which is richard@ adampervs.com.","start":7210645,"end":7221084,"confidence":0.88690100000000005042721795689431019127368927001953125},{"sentiment":"NEUTRAL","speaker":"B","text":"That's correct.","start":7221228,"end":7221853,"confidence":0.50892539999999997224477965573896653950214385986328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, and so that'll be sent to over to you to have a look at, um, and for you to sign.","start":7222286,"end":7226821,"confidence":0.8960385299999999997311306287883780896663665771484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And you sign and obviously just state that the information in the witness statement detailed is, um, correct, um, and the best of your ability.","start":7227237,"end":7235026,"confidence":0.67258435000000005299369831845979206264019012451171875},{"sentiment":"NEUTRAL","speaker":"B","text":"And once you've sent that back to us, we'll be then in a position where we'll have a WhatsApp meeting with you.","start":7235811,"end":7242477,"confidence":0.89649146999999995699681676342152059078216552734375},{"sentiment":"NEGATIVE","speaker":"B","text":"The meeting won't be with me, unfortunately.","start":7243423,"end":7245249,"confidence":0.8331235599999999852371956876595504581928253173828125},{"sentiment":"NEUTRAL","speaker":"B","text":"Currently, right?","start":7245330,"end":7246356,"confidence":0.8390696600000000504593344885506667196750640869140625},{"sentiment":"NEUTRAL","speaker":"B","text":"It will be with our claims operations manager, which is Jay Taylor, and also it will be with the head solicitor here at MMA Legal.","start":7246420,"end":7255148,"confidence":0.95132815999999997824687625325168482959270477294921875},{"sentiment":"NEUTRAL","speaker":"B","text":"And it is not a long phone call whatsoever.","start":7255774,"end":7257796,"confidence":0.66167056999999995792194340538117103278636932373046875},{"sentiment":"NEUTRAL","speaker":"B","text":"All you'll need is a form of ID, be it passport or driving licence.","start":7258261,"end":7263154,"confidence":0.8726508600000000281937673207721672952175140380859375},{"sentiment":"NEUTRAL","speaker":"B","text":"Just put the camera in front of your face like you're taking a selfie, show obviously the ID, and then on the call, the head solicitor will state if this is acceptable and if he's happy with that.","start":7264277,"end":7277157,"confidence":0.83314670000000001781614855644875206053256988525390625},{"sentiment":"NEUTRAL","speaker":"B","text":"Once you've then verified, we will then submit your application to the Scottish Redress Panel.","start":7277670,"end":7282032,"confidence":0.9144058999999999937102757030515931546688079833984375},{"sentiment":"NEUTRAL","speaker":"B","text":"At the moment, we are unsure of the time period, what it's going to take for them to respond.","start":7282497,"end":7287788,"confidence":0.617094339999999963453092277632094919681549072265625},{"sentiment":"NEUTRAL","speaker":"B","text":"We are currently under the impression that is anywhere between 8 to 12 weeks.","start":7288189,"end":7292150,"confidence":0.8913759999999999461550714840996079146862030029296875},{"sentiment":"NEUTRAL","speaker":"B","text":"So hopefully, if that's quick\u2014 I wasn't expecting that answer.","start":7293144,"end":7296688,"confidence":0.56096833999999995423735299482359550893306732177734375},{"sentiment":"NEUTRAL","speaker":"B","text":"I know.","start":7297073,"end":7297345,"confidence":0.51317215000000004909708195555140264332294464111328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":7297634,"end":7298035,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"POSITIVE","speaker":"B","text":"Hopefully are going to come through quickly.","start":7298131,"end":7300022,"confidence":0.868785499999999988318677424103952944278717041015625},{"sentiment":"NEUTRAL","speaker":"B","text":"And I do have a lot of, um, witness statements this week, just so you are aware.","start":7300439,"end":7305407,"confidence":0.88821125000000000770938868299708701670169830322265625},{"sentiment":"NEUTRAL","speaker":"B","text":"And I've also got, um, witness statements in the back what I'm still drafting as well.","start":7305887,"end":7310198,"confidence":0.91921679999999994503667721801321022212505340576171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Sure.","start":7310470,"end":7310791,"confidence":0.47534682999999999797324790051789022982120513916015625},{"sentiment":"POSITIVE","speaker":"B","text":"But from what you've given me today, like, and everything what you've done on this call, like I said, you've been absolutely fantastic, Richard.","start":7310935,"end":7316704,"confidence":0.96855820000000003577866891646408475935459136962890625},{"sentiment":"NEGATIVE","speaker":"B","text":"Like, you've, you've not, um, got disgruntled or anything like that when I've needed to, like, interrupt you, which obviously is a bit of a awkward situation for us both.","start":7316816,"end":7325480,"confidence":0.52091250000000000053290705182007513940334320068359375},{"sentiment":"NEUTRAL","speaker":"B","text":"It's not something I would want to put myself in position of interrupting you, but it's essentially just for the fluidity of the witness statement for when I go to type it up.","start":7325480,"end":7334900,"confidence":0.67860156000000004805627895621000789105892181396484375},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, so hopefully I'll be able to get this done within maybe like an hour, an hour and a half, right?","start":7335020,"end":7339760,"confidence":0.87689559999999999728714783486793749034404754638671875},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay, and then we'll go from there.","start":7339760,"end":7342200,"confidence":0.76969224000000002749999339357600547373294830322265625},{"sentiment":"POSITIVE","speaker":"B","text":"I'm hoping that I might be able to get this done for you at the end of this week on Friday.","start":7342200,"end":7345460,"confidence":0.84428259999999999418918150695390067994594573974609375},{"sentiment":"NEUTRAL","speaker":"B","text":"If not, um, I'll definitely have it sent over to you by the end of next Friday.","start":7345820,"end":7349330,"confidence":0.65581389999999994966373151328298263251781463623046875},{"sentiment":"POSITIVE","speaker":"A","text":"Okay, that's absolutely Absolutely fine, mate.","start":7349480,"end":7350522,"confidence":0.88054920000000003188489472449873574078083038330078125},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, no problem at all.","start":7350779,"end":7351584,"confidence":0.71075739999999998364188513733097352087497711181640625},{"sentiment":"POSITIVE","speaker":"B","text":"No problem.","start":7352002,"end":7352437,"confidence":0.6486826999999999454615817739977501332759857177734375},{"sentiment":"POSITIVE","speaker":"B","text":"Well, thank you very much again for obviously sharing your storey with me today.","start":7352485,"end":7355140,"confidence":0.98528139999999997389323880270239897072315216064453125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, listen, not a problem.","start":7355237,"end":7356267,"confidence":0.6857585999999999959442220642813481390476226806640625},{"sentiment":"POSITIVE","speaker":"A","text":"Incredible.","start":7356347,"end":7356878,"confidence":0.74185204999999998509707666016765870153903961181640625},{"sentiment":"POSITIVE","speaker":"A","text":"Good to speak to you, and I'll catch up with you soon.","start":7356991,"end":7359083,"confidence":0.95775989999999999735535993750090710818767547607421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":7359340,"end":7359517,"confidence":0.58435179999999997679793750648968853056430816650390625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, of course.","start":7359565,"end":7360129,"confidence":0.5765856499999999495997826670645736157894134521484375},{"sentiment":"POSITIVE","speaker":"A","text":"Have a lovely evening.","start":7360257,"end":7360853,"confidence":0.9812140499999999487812374354689382016658782958984375},{"sentiment":"NEUTRAL","text":"Bye.","start":7361255,"end":7361384,"confidence":0.513744949999999978018649926525540649890899658203125,"speaker":null},{"sentiment":"NEUTRAL","text":"Yeah, you too.","start":7361480,"end":7361915,"confidence":0.69201933999999998281538182709482498466968536376953125,"speaker":null},{"sentiment":"NEUTRAL","text":"Bye-bye.","start":7361979,"end":7362269,"confidence":0.5542135999999999729226374256541021168231964111328125,"speaker":null}], `error` = ?, `synapse_transcripts`.`updated_at` = 2026-08-18 18:18:45 where `recording_id` = 4211) {"exception":"[object] (Illuminate\\Database\\QueryException(code: 22001): SQLSTATE[22001]: String data, right truncated: 1406 Data too long for column 'raw_transcript' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_ha, SQL: update `synapse_transcripts` set `status` = completed, `raw_transcript` = [A 00:00]: Hi there.
[B 00:01]: Hi Richard, it's James here from ML Legal. How are you? How are you doing?
[A 00:05]: I'm okay, yeah, okay.
[B 00:07]: I do have to pass data protection purposes again just before we continue with the statement. Could you please just confirm for me your date of birth, please, Richard?
[A 00:15]: 18th of March, 1960.
[B 00:17]: Fantastic. And then just your postal address, please.
[A 00:20]: Yep, Tango X44 Kingfisher Grove, Gallowshields, Tango Delta 1-2-2-Pet Hotel.
[B 00:24]: Fantastic. And just let you know again, calls are recorded for training and monitoring purposes.
[A 00:29]: Yep.
[B 00:30]: And so now we are going to go into your second care setting. Again, this is all the exact same 12 questions. And so if you could kindly confirm for me the second care setting's institution name, location, the approximate dates, and your age, and who placed you there.
[A 00:46]: That was the Edinburgh Assessment Centre, and location was Howdenhall Drive, and that's at Liberton in Edinburgh. And I was about 14 when maybe 14 and a half, 15, and I was placed there by the Children's Panel in Edinburgh. That I remember very clearly.
[B 01:42]: Also, um, can you remember how long he was there for?
[A 01:46]: 3 weeks.
[B 02:02]: What type of care setting was this?
[A 02:04]: It was a closed environment. It was a secure unit.
[B 02:25]: So the next question is going to be in relation to what your ordinary, ordinary daily life was like there. First, what we're going to do is we're going to go through what the accommodation was like. So could you kindly just confirm for me what the accommodation setting was like?
[A 02:39]: It was like a cell. It's our locked room. There's two of these in the room, but I can remember.
[B 02:56]: Was there a window?
[A 02:58]: No, no.
[B 03:01]: And did you have access to a toilet?
[A 03:04]: I think I must have. I think I must have, because certainly over there, neither. Same instances as in the past.
[B 03:22]: What was the cleanliness like of these cells?
[A 03:26]: Um, just standard, just a room. Um, I can't remember it being overly dirty.
[B 03:44]: Was you provided clothing when you was at the assessment centre?
[A 03:48]: Not initially, no. Um, we got a grant from the social services, but that was probably a couple of weeks in.
[B 04:05]: He was given a grant by the social services. Was this direct?
[A 04:09]: I was given clothes.
[B 04:10]: Oh, sorry.
[A 04:11]: Yeah, yeah, I imagine it's a care grant or whatever it is.
[C 04:19]: Yeah.
[B 04:19]: And how long into being there was this provided to you?
[A 04:23]: A good couple of weeks anyway.
[B 04:34]: So did you only have like one set of clothes?
[A 04:36]: One set? Well, I think in the end they would give me somebody else's clothes out of the top of that bank of clothing, but I always remember I looked right out of place because it was just— it wasn't me. I was taken from the hearing straight there, so there's no pass and go.
[B 05:28]: What was the routine? What was the daily routine like there?
[A 05:32]: You were, you were up here in the morning and the doors, you had to stand behind your door, wait until it was opened. Yeah, you have to march, but literally march to the breakfast.
[B 05:52]: And was this in like a hall?
[A 05:54]: Yeah, yeah, yeah.
[B 06:02]: And what would follow breakfast?
[A 06:04]: You would get breakfast and you would go up, and I remember you go back up to— back up to your room. Yeah, um, and then you would try— I think I probably had a bath or a shower or something. I really can't remember. I certainly was not as bad as previous.
[B 06:22]: Um, so when you were saying when you was able to have the bath and shower, um, was it something where you was able to have your own privacy?
[A 06:31]: Oh no, no, no, no, no, no, no.
[B 06:33]: All right, so would you just be able to briefly describe what it was like when you was taking a shower?
[A 06:37]: Well, it's just— I mean, showers were all open. And you were standing next to somebody. There was no privacy, no privacy whatsoever.
[B 06:55]: I'm sorry to seem like this is prying or anything like that, but was it ever a member of staff present when you were showering and stuff?
[A 07:03]: Yeah, yeah, because you were watched 24/7. There, it was constant. You couldn't be left alone unless, unless you're in your room locked in.
[B 07:21]: What was contact like with your family? Would you ever refuse or deny contact?
[A 07:29]: I've never seen them for 3 weeks. Was not allowed to see them.
[B 07:33]: He wasn't allowed to see him?
[A 07:34]: Nope. No family contact for 3 weeks.
[B 07:36]: Did you have a request to try and contact your family?
[A 07:39]: Um, yeah, yeah, I wanted my mum. Yeah, yeah. And there was once that they did come up, but, um, only because they wanted— the assessment said, what, just me to see a psychologist? And he had turned up.
[B 07:52]: Okay, one moment for a second.
[A 07:54]: Sure.
[B 08:12]: Can you remember the child psychologist's name? No, that's fine, don't worry.
[A 08:20]: Yeah, I was not in a good way. Um, to say the least.
[B 08:31]: Can you remember what the outcome was from you being seen by the child psychologist?
[A 08:36]: No, it was never discussed with me. No, I was never privy to that information.
[B 08:44]: So I just put the outcome of which was never discussed with me.
[A 08:46]: Yeah, none of this was discussed with me in any way, shape, or form. And I was put in there so I couldn't abscond.
[B 09:15]: So now I'm just gonna go into the next question. How did the other children genuinely treat you?
[A 09:22]: Because I was in Edinburgh, it genuinely wasn't as bad, but there was still a tier system, as in hierarchy. Obviously I was still quite young, and there was children there up to 16.
[B 09:57]: The children there that were 16?
[A 09:59]: Yeah, there's older children. Yeah, yeah, I should put the other children.
[B 10:08]: Okay, there were a tier system hierarchy. I was still quite young. There were children there that were 16.
[A 10:15]: Yeah, they were, they were the, like, say, the kingpins, you know what I mean?
[B 10:23]: So to speak.
[A 10:24]: Yeah.
[B 10:27]: How did they, how did the staff genuinely treat you?
[A 10:34]: Like, uh, you're only the one he cared for, put it that way. You were there, they were there to do a job. You know what I mean? They were turning up to do the job, but there was no one-to-one. You were just there. I mean, it was just a routine.
[B 11:08]: So the staff didn't care for you, they were only there to do a job. There was no one-to-one, you were just there. There was no routine. And was there any form of rules, punishments, isolation, or unsafe arrangements that was enforced by the staff?
[A 11:21]: Yeah, they had a single cell that would put you in and strip you.
[B 11:26]: Oh, sorry, a single cell which they'd strip you?
[A 11:28]: They'd strip you, and it had peepholes, and all the kids— they'd make the kids bang on the door when they're— because you wouldn't be— you'd be allowed out for breakfast.
[B 11:35]: Hold on one second. Sorry about this, Richard.
[A 11:38]: Okay.
[B 12:05]: I just saw about this, correct? They had a single cell which they would strip you in. There was peepholes, there was peepholes in the cell in which the other children would look through to mock you and bang on the door, correct?
[A 12:17]: Yeah. And you would, you would have been there for the duration of your punishment.
[B 12:27]: You've been there for the duration of the punishment?
[A 12:29]: Yes, it was 3 days. You've been there for 3 days, 3 days, 3 days, maybe 4 days, and you would be stripped naked and you would obviously bring your food in, but there's no, there's no, um, nothing at all to do. No books, no nothing.
[B 13:18]: So as you put, the punishment would last up to 3 or 4 days. You would be naked, not provided any books or stimulant. They would only provide you with food.
[A 13:25]: Yep, correct. They did have a potty in the corner, you pissing the pot legs.
[B 13:42]: If you ever used the, uh, the pot, was it ever changed if you, if you requested for it to be changed?
[A 13:49]: No, no, you once Once a day you would be let out to empty your piss pot, um, and that's it, you're back in again. You didn't even have— I know even in prison, like, you get exercise. There's never any, nothing like that. Yeah.
[B 14:16]: So again, um, it is going to be, um Identifying what you'd now consider abuse that you suffered whilst she was at the assessment centre. And so in relation to neglect, that would be any inadequate or withholding of food, clothing, warmth, hygiene, supervision, safety, medical care, education, or emotional support, unsafe confinement, failure to protect from bullying, violence, sexual harm, or other children or unsafe adults. Looking back, would you say that you was a victim of neglect whilst she was at the assessment centre?
[A 14:48]: Yeah, 100%. Predominantly psychological.
[B 15:10]: Looking back at your time when you was at the assessment centre, is there anything what you'd now consider as physical abuse?
[A 15:19]: You were given a punch here and there, yeah. If you step— if you stepped out of line, if you want to go to put in a cell, you were given a punch or a slap.
[B 15:38]: Can you recall where they'd hit you? Was it in the face?
[A 15:43]: Genitals. Give you a kick or a punch in the genitals. Never anywhere that could be seen. Never.
[B 15:58]: Looking back at your time, would you say that there's anything what you would now consider as emotional abuse?
[A 16:04]: Oh yeah, yeah.
[B 16:07]: And then again, for looking back at your time at the assessment centre, is there anything what you'd now consider as sexual abuse?
[A 16:14]: No, no, no, no problem.
[B 16:17]: So I'm going to ask the following questions again in relation to all three levels of abuse that you suffered while you was at the assessment centre. So in relation to the neglect, Richard, could you please confirm who was involved or responsible?
[A 16:33]: The system. The system is the system, yeah, clear and simple. There is only one answer, yeah, yeah, it's the system. Edinburgh Council. Or in our children's panel allowed this to happen by putting the children in here.
[B 17:01]: Can you think of any specific— sorry, can you remember any names or any specific roles, descriptions of the staff?
[A 17:12]: One springs to mind, and his name is Ronnie Motherwell.
[B 17:17]: Ronnie Motherwell? Yes. And would you say, um, Ronnie Motherwell was responsible for any of the abuse that you suffered when you was there? Could you specifically highlight which levels of abuse? Which type of abuse?
[A 17:35]: He would punch you. He would kick you if you were gonna get— yeah, I mean, it's— yeah, just an odd dig. It was not to the extent as Lendrick Muir, but there was— you're always alert, you know. I mean, you knew what was coming if you stood out of line.
[B 17:51]: Yeah. And again, in relation to who was responsible, um, for the physical abuse, um, who would you say was involved or responsible for that? Staff. Yeah. Do you remember any specific names?
[A 18:25]: Well, Ronnie Motherwell was one. Um, not really. He always starts— he always sprung to mind. Um, he was a Scouse, like, yeah, in the highest order.
[B 18:53]: And again, in relation to the emotional abuse, um, are you able to confirm who was involved or responsible?
[A 19:00]: Well, everybody dealt with my care package, to be fair.
[B 19:04]: Everyone dealt with your care package?
[A 19:06]: Everybody dealt with my care package, yeah, because I mean, I go to an assessment centre— sorry, I go to a children's panel, and there was no dialogue with myself. I went there because I kept absconding from Landryk Muir, and the next thing I know, I walked— I was shackled and put into a social worker's car. Taken from my parents, no explanation, no nothing.
[B 19:34]: You were shackled, did you say?
[A 19:36]: Handcuffs, eye cuffs, yeah, yeah, cuffs, so I couldn't abscond, I couldn't run away, because if I got to that door, I would have, trust me.
[B 19:46]: Yeah, so you was putting cuffs on, then putting cuffs and taken to the car, then straight to the assessment centre, straight there.
[A 19:54]: Yeah, there's no passing go, there's no goodbye to parents, nothing. I always remember the children's panel had a button under the table, and I knew— obviously I knew exactly what was going to happen. The button was pressed, you could hear it. Yeah, indicate them to lock the doors down the stairs.
[B 20:30]: And was this the door downstairs? You mean in the entrance of the building?
[A 20:34]: Correct. Yes, yeah, they sealed it so I couldn't get out.
[C 20:50]: Hi, this is Craig. Hi Craig, it's Leah calling from Eleanor Legal. Is now still a good time to conduct your witness statement?
[B 21:01]: So now we're just going to go through each level of the abuse, if you're able to provide one clear example of what happened, where and when did it occur, what was happening before the abuse took place, during, and afterwards. So we'll start first with the neglect. Could you please provide me with one clear example of what happened, Richard?
[A 21:23]: Yeah, well, neglect to me was being put in a room for 3 days, potentially, or longer or shorter, and on average 3 days with no clothing, no stimulation, no light.
[C 21:43]: Kind of your final chance to say what you need to say.
[A 21:48]: And what abuse did you want?
[C 21:50]: I mean, you got a drink or something nearby?
[A 21:56]: Okay, people can understand. You mean you're ripped from your family, put into this surrounding without any chat, dialogue, anything?
[C 22:07]: Some questions could be quite upsetting because to give concerning home and care in the same past. Just take your right-hand side now. And before we do start, have you previously made any civil claim, criminal injuries claim, retrafications complaint, police report, inquiry statement, or claim to another team about any assistance you received? And have you ever received any payment, apology, settlement, or decision Do you recall what happened after this?
[A 22:46]: What respect?
[B 22:47]: So once you was obviously let out of the room, all right, just go back into mainstream then.
[A 22:54]: Yeah, you get your collection of clothes, you get your clothes back, and you just go back into your room. But I was put in there for 3 days because I refused to eat for 4 days.
[B 23:14]: You refused to eat for 4 days?
[C 23:18]: Yep.
[B 23:27]: So now this will be in relation to the emotional abuse. Are you able to provide a clear example of what happened, where and when did it occur, what happened before, during, and afterwards?
[A 23:40]: I mean, I'm sounding like a stuck record here, but the motion— the emotional abuse started when I was in that children's panel, you know what I mean? There was never any questions as to why I absconded from Lendrickmuir. And obviously I could have told somebody, and what I was just labelled as this delinquent, and then the best thing was just to lock me up, and that emotionally screwed me up big time.
[B 24:40]: It's just to go back a little bit, and if ever you do feel like obviously that you're repeating yourself I do apologise, obviously, for the repetitive questions. If the question— if the answer is the same, don't worry about giving a repetitive answer. It's still okay to do so. Okay, no problem. And finally, the final example, if you'd be able to give one clear example of what happened in relation to the physical abuse, where and when did it occur, and what happened?
[A 25:11]: It wasn't as bad as previous establishments. But I mean, we were teenagers, and if you anything out of line, then you would get a dig, you got punched. So it would happen, might happen on a daily basis, it might happen every 3 days, just when I got a bit cocky or rebelled, you know what I mean, you're put back into line.
[B 25:44]: So you said you'd receive a dig?
[A 25:47]: A dig or a punch? Yeah, a dig, as in a dig in the ribs, or yeah, punching genitals or kicking genitals.
[B 26:11]: And again, can you recall anything what was happening, what would happen after this, after being in receipt of a punch?
[A 26:19]: You would just go on about your daily routine, whatever that may be, the norm. It was just accepted.
[B 26:35]: When you say it was accepted, was this by members of staff?
[A 26:39]: Not by me. It was— I just accepted it because I was— it was, it was the right thing to do in my head. I mean, I had been out of hand or I'd done whatever I'd done, and I mean, and that was your— I mean, obviously there's consequences in life, and that to me is a consequence. At the time, when you're a teenager, you just don't know any better. Okay.
[B 27:25]: So now the relating 5 questions are going to be very repetitive, but it's just going to be in relation to the neglect, emotional, physical abuse. How often did the neglect happen? Over what period? And did it ever change or become worse?
[A 27:38]: Well, you were neglected from the minute you were in there. Really, I mean, from day 1 to day 21, you were neglected. Looking back, you know, I mean, I mean, you wouldn't treat an animal the way that we were treated as children. This is a big thing. We were children, okay? And it's horrendous.
[C 28:16]: Say she had been there since the 2nd of August 1968 and that Crosslet is the only home that she has known. You remained at Crosslet during your early childhood, but Crosslet was under quarryers but it was not classed as a quarryer's home. So it's— does that make sense?
[B 28:33]: And again, the same question but this time in relation to the emotional abuse, Richard. How often did this happen, over what period, and did it ever change or become worse? Worse.
[A 28:42]: My emotions were— I mean, I couldn't focus, I couldn't think, and I was just robotic. I mean, I was in the system, so your emotions didn't come into anything back then.
[C 29:07]: Was 1973. You've been there from the age of 5, and it looks like you were there for about a year.
[B 29:14]: I couldn't think. I was robotic. I was just in the system. My emotions never came into question back then.
[A 29:20]: No, no, obviously I'm fucked up. That's, again, that's the way I felt at the time.
[C 29:25]: That's just—
[A 29:27]: my head was just done.
[C 29:33]: '88 until '81. I've got a 6-month family placement.
[B 29:43]: And again, it might seem a bit repeated, but in relation to the physical abuse, how often did this happen? Over what period? And did it ever change or become worse?
[A 29:53]: It didn't come any worse because there was cameras and they couldn't really make it any worse as such. It happened periodically. It could happen once a day, it could happen once every 3 days.
[B 30:15]: So it could be once a day or once every—
[A 30:18]: yeah, it was really— I mean, that was their form of punishment when we were out of line.
[C 30:27]: And do you understand the purpose of the statement? And do you agree that it can be used for your Scottish redress application alongside any supporting evidence? Amazing. So I'm gonna ask some questions about your personal background and your entry into care, but I know that that would be a bit difficult for you.
[B 30:47]: We're now on to the next question. Again, it'll be asked again, um, 3 times, just in relation to the abuse of which you've suffered. So I do apologise if it becomes a bit tedious or repetitive. So in relation to the neglect, what immediate effects did you experience?
[A 31:05]: Immediate? Worthless. Yeah, all my self-respect.
[B 31:16]: As in you like lost all your self-respect?
[A 31:18]: Yeah, a lot. I mean, whatever respect I did have for myself, it was gone. I absolutely despised my family because of this.
[C 31:26]: Do you know anything about why you were put into care?
[A 31:36]: Yeah, just life. And just, I, I just hated life.
[B 31:44]: That's perfectly fine, Richard. And we're now going to go into relation to the emotional, emotional abuse. What immediate effects did you experience? Was there any fear, shame? Sleep problems, bedwetting, running away, behaviour, or school changes?
[A 31:58]: I couldn't run away because we were obviously locked in. Um, what else? Emotional.
[B 32:09]: Um, just take your time. It's best to try and maybe think of it as like, how do you remember how it made you feel?
[A 32:19]: Oh gosh. Worthless, just like I was a nobody. I just felt, and I was existing but not living, you know what I mean?
[B 32:32]: Yeah.
[A 32:34]: I just felt that there was— I mean, I had a name, but that was all I had. I was a nobody, and I was treated like a nobody. I was treated like a problem child.
[B 33:00]: Yeah, so I just couldn't run away as I was locked in. I felt worthless, like I was a nobody. I was not living, I was just existing. I felt like all I had was my name. I was treated as a problem child.
[A 33:11]: Yep.
[B 33:12]: No problem. And then again, and this is just in relation to the physical abuse which you suffered, what immediate effects did you experience from the physical abuse?
[A 33:23]: To be honest with you, James, I've become numb. I've come numb to it, and it just— it became part of life. I was— I just accepted it. Yeah, you couldn't do anything else but— you're locked in, you couldn't do nothing, you couldn't run to speak to your mum. I mean, you had nobody to turn to.
[C 34:01]: When you were there, was that in a house or was it in like a—
[B 34:04]: The final— oh, sorry. So there's only 3 more questions in relation to this care setting. Did anyone witness, know about it, or experience something similar?
[A 34:14]: I mean, everybody knew what was going on there. Everybody knew it, like.
[B 34:21]: Can you remember any names?
[A 34:22]: No, I was only there for a short period of time, only 3 weeks, as I say. I can't remember.
[B 34:27]: That's perfectly fine.
[A 34:32]: I mean, as I see it, it was just— it was life, it was normal.
[C 34:38]: Um, can you remember anything about your daily life there? So what was the actual college itself like?
[A 34:43]: And I think it was normal for the staff just to, to do it, and it was just accepted.
[C 34:58]: Okay, what about any of the food? Can you remember what any of the food was like? Okay. And did you do schoolwork?
[B 35:12]: So, but everyone knew, everybody knew what was going on there. I can't remember the names as I was only there for 3 weeks. It was life to me at this point. I was led to, I was led to believe that this was that it was normal behaviour, that it was also normal for the staff to do it, like it was accepted.
[A 35:27]: Yeah, it's just been— if you've done something wrong, you get punished. And yeah, a kick or a punch was a punishment, and that's just become the norm. Yeah.
[C 35:35]: What about hygiene-wise? Did you get any toiletries, you know, shower gel, shampoo, toothpaste?
[A 35:41]: Was that provided?
[B 35:49]: Did you ever tell anyone or try to get help?
[A 35:52]: No, I had nobody I could tell because everybody that I knew was in the system.
[C 35:58]: And what about clothes? Were you given any fresh clothing?
[A 36:03]: I mean, who would believe us as children? We were never believed, never.
[B 36:22]: And then Robert, finally, what was different at this placement compared with the others?
[A 36:29]: You couldn't go. I couldn't escape. I had to accept what was coming or what I was getting.
[C 36:48]: Yeah, absolutely.
[B 36:53]: So now that concludes, um, your second care setting, um, being at the assessment centre. Um, I know, again, apologise for the, uh, tediousness of the questions, but We'll be going through the final set of 12 questions again, this time in relation to your final care setting. So Richard, could you kindly just confirm the institutional name, the location, approximate date and age, and who placed you there?
[A 37:22]: It was St Catherine's. It was adjacent to the assessment centre in Edinburgh, Howden Hall. Liberton. I was placed in there by the Children's Panel after my 3-week initial assessment period was over. I was roughly 14, 15, probably near the 15 mark.
[C 37:48]: Okay, are you okay? Yeah, take your time.
[B 38:03]: Yeah, so St. Catharine's units adjacent to the assessment centre, Howden Hall, Liverpool. I was placed in there by the Children's Panel once my 3-week assessment was over. How old did you say you were at the time?
[A 38:14]: 15. 14 and a half, 15.
[B 38:23]: And the next question, um, what type of setting was it and how long were you there?
[A 38:27]: It was an open setting, an open children's home. Uh, I was there just under a year, I believe. So just over a year, just under a year, and I'm sure it's just under a year.
[B 38:50]: No problem, no problem. So now, um, again, we're just going to go through a brief description of what your ordinary day life was like at St. Catherine's unit. So as the same with the previous, we'll start off with the accommodation. Could you kindly just confirm what the accommodation was like?
[A 39:08]: It was a bedroom, um, well, dorm with 5 boys in it.
[B 39:15]: Yeah, had 5 bays.
[A 39:17]: Yeah.
[B 39:18]: And was there any windows?
[A 39:20]: Yes, there was a window. Yeah, yeah.
[B 39:25]: So there's windows to allow natural light. Was there ever a toilet in this, um, in your dorm?
[A 39:32]: No, no, not at all.
[B 39:46]: What was the overall hygiene like of the dorms?
[A 39:50]: It was better, definitely better. There was more women involved in the care there.
[B 40:05]: Yeah, and can you remember what your daily routine was like?
[A 40:10]: Um, it was pretty systematic. Again, you would get up, um, you would go down, down for breakfast. Yeah, um, no, I think you just go after breakfast, you would go then most of the time I was a day pupil at my high school, so I would be travelling in the bus to the high school.
[C 40:43]: Hold on one moment.
[B 40:52]: You take a day bus to the, to the high school?
[A 40:55]: Yeah, yeah, not, not, not initially, but once, once you were there for a while, I was getting the day bus. But initially It would be that they had some, like, say, a classroom environment, but again, there was never any lessons being taught. I mean, we're all different ages, and you know what I mean, so they couldn't categorise us like that. It was just impossible to do so.
[C 41:27]: Are you okay? Yeah.
[B 41:36]: So I've got so far, um, the bedroom slash door had 5 bars. There was, uh, there were windows to allow natural light. There was no open toilet in the dorms. The overall hygiene was better. There were more women involved in the care there. My routine was systematic again: get up, down for breakfast. Most of the time I was a day pupil at my high school. I would take a day bus to the high school. Not initially, it would be a classroom environment in the unit. There was no education though. With the mixed ages and abilities, this was impossible to categorise.
[C 42:08]: Yep.
[B 42:08]: Can you remember what the overall food was like? Did you have 3 meals a day? Was there any choice?
[A 42:14]: No choice, no. It was take it or leave it. Yeah. And then there's breakfast, pretty standard breakfast, which was usually porridge, I think it was at the time. Um, yeah, um, it's just standard. There was no choice. You just— it was there. If you ate it, you ate it. If you didn't eat it, then you went hungry.
[B 42:43]: Was you ever provided clothing when you was there?
[A 42:46]: With other— what, sorry?
[B 42:47]: Was you ever provided clothing?
[A 42:49]: Yes, because I had to attend school, so yes, I was.
[B 43:01]: And with the clothing, what was provided, would you say it was adequate and clean?
[A 43:06]: Um, it's adequate, I suppose. Yeah, I mean, it couldn't really be to the extent of his previous establishments because you're in the public domain. Yeah.
[B 43:32]: And do you remember what your access to contacting your family was like? Would you ever refuse to access?
[A 43:44]: As time went on there, I actually had weekend access home.
[B 43:53]: Was this ever threatened to be taken away from you?
[A 43:55]: Oh yeah, constantly. If you misbehave, it'll be taken away from you. Oh yeah. Okay, buddy.
[C 44:08]: Yeah, I'm just making sure that you knew.
[B 44:20]: So how did the staff— how did the other children generally treat you here?
[A 44:26]: Okay, because I was one of the older ones now.
[B 44:35]: Yeah, and how did the staff genuinely treat you?
[A 44:41]: If you followed orders, okay. If not, again, you get the dig, you get the punch. You would get— I mean, many times I was dragged by the hair into the office. The office was the place that it would happen.
[B 45:00]: You would get a dig. When you get a dig, is that again to the ribs and to the genitals?
[A 45:05]: Punch to the ribs, yeah. Yeah, yeah, never nothing visible. You know, I mean, never ever mark you.
[C 45:19]: And did you say this mainly occurred in the office? Yeah, you could take taken into office.
[A 45:33]: Yeah, out of sight, everybody else.
[B 45:36]: And sometimes dragged by your hair, is that correct?
[A 45:38]: Oh yeah, yeah, regular. Yep, yep.
[B 45:40]: And this was a regular occurrence?
[A 45:45]: Yeah, if you stepped out of line. Yeah, yeah.
[C 45:48]: Did anyone else witness that?
[B 46:01]: Can you remember any— if there were any rules, punishments, isolation, or unsafe arrangements enforced by the staff?
[A 46:07]: No isolation. They couldn't isolate you there because it was open. Um, punishments, you would lose— um, I'll remember, you'd lose— they used to have the chance of getting you like a snack in the morning, and they would take that from you. You would lose a snack. In the morning.
[B 46:25]: Yeah.
[A 46:26]: And you— I mean, there's a lot of punishments, I think. I mean, there's a lot of work you have to do. Cleaning— you have to do a lot of cleaning in there. Mopped floors and brushing floors and windows. You're just— you're just a skibbie.
[B 46:39]: Yeah, that's perfectly fine. So now, um, we're going to go through, um, what happened there, which we could now consider abuse. And Would you like me to read out again the categories of abuse and what is considered to be a qualifying behaviour?
[A 46:57]: No, I just got my questions.
[B 46:59]: That's perfectly fine. So looking back, is there anything what you now consider neglect?
[A 47:04]: Yep, yep, there is. Neglect is obviously neglecting your food in the morning, you lose your snack. You were getting hit. That was part of neglect. There's a lot of physical abuse, but it's still neglect. And you're just basically just— you just go on, man. I never got an education the whole time I was in these establishments. And because initially I had to— there was a classroom there, um, but until I got my leave to go to high school, I never got— no, man, I was so far behind when I went back to high school, so far.
[C 47:44]: Yeah, but I called it try it, and the guy was like, oh, and I was like, is that not what it's called? I was like, no.
[A 48:09]: What's the worst case look like for you?
[B 48:15]: Is there anything what happened there what you'd now consider as physical abuse?
[A 48:20]: Physical abuse? Yeah, yeah. And nobody deserves the right to be hit if you don't follow orders or dragged into an office.
[B 48:47]: Did anything happen there what you would now consider abuse, um, being either emotional or sexual?
[A 48:56]: Yes.
[B 48:57]: And is that for both?
[A 48:59]: Um, well, the emotional part of things is being there. And you know, I mean, dragged and been told nothing. And yeah, definitely emotional. And at the same time, I had no emotions. Yeah, I was emotionless. That was worthless in my view.
[B 49:28]: So just for being there in general, Being dragged there and being told nothing, I became emotionless as I believe— I believed I was worthless.
[A 49:37]: Yep, yep, that's where you felt to believe. That's the way you're treated. Yeah, be seen and not heard.
[B 49:50]: Be seen but not heard. And looking back at your time within St Catherine's, is there anything what you'd now consider as sexual abuse?
[A 50:11]: There was a couple instances, yes. And again, um, in the office, um, I always remember his name because it's similar to my surname, was a Mr Richard Garrie. He was one of, like, say, the housemasters.
[B 50:24]: Mr Richard Garrie, did you say?
[A 50:26]: Mick. Mick.
[B 50:27]: Mick. Mick Garrie.
[A 50:28]: Yeah.
[B 50:31]: So when you say Mick Garrie, is that two separate names?
[A 50:34]: No, no, it's one name. MC Garrie.
[B 50:37]: Yeah, yeah, just wanted to make sure. And was this a teacher?
[A 50:41]: No, he's like the housemaster.
[B 50:44]: He was the housemaster.
[A 50:46]: Yeah, no problem. Any times that you were dragged into the office. And you always have an option now, getting a punch, rubbing them down below.
[B 50:58]: Yeah, no problem. Just give me one second.
[C 51:21]: You weren't really given toilet seats, you just had to— it was awful, but was the soap shared? Okay, so that bar of soap would have been shared between all of the lads in there? Quick. How did the staff treat you here? Can you remember their name?
[B 52:00]: So moving on to the next question, um, I know this is going to seem a bit, um, tedious because you've already given one name, but in relation to the neglect, are you able to provide Are you able to confirm, sorry, who was involved or responsible?
[A 52:15]: Mr Richard Garrie, and there was another, meant to be a teacher by the name of Mr Acres.
[B 52:20]: Mr Acres. Acres spelled A-C-R-E-S. Sure, it would have been.
[C 52:26]: Yeah, yeah, yeah.
[B 52:27]: I'll put it in speech marks just in case.
[A 52:29]: Yeah, he took a very dislike to me.
[B 52:42]: Can you remember what Mr Richard Garrie's role was?
[A 52:45]: He was a teacher.
[B 52:56]: In relation to the physical abuse, again, could you confirm who who was involved or responsible?
[A 53:04]: Um, predominantly Mr Richard Garrie and Mr Acres.
[B 53:08]: And Mr Acres. And then for the sexual abuse, Mr Richard Garrie. Now this is going to be the most distressing part of the witness statement to finish this off with for the care setting, and so take your time in answering it and we'll get through it as quickly as we possibly can. In relation to the neglect, could you please provide one clear example of what happened, when and where it occurred, what was happening before, during, and afterwards?
[A 53:56]: Neglect in here. I mean, this is the last place I was in, and obviously because I had freedom, um, because of the neglect, I rebelled. And I rebelled big time, but out with the care system. I rebelled.
[B 54:33]: But this is only in relation to the CUR system. So what happened following this?
[A 54:51]: Uh, what did I do?
[B 54:53]: Yeah, so you stated that, um, for as a clear example of what happened, I spiralled out of control.
[A 55:01]: Yeah, yep. I just got into trouble and I was stealing, breaking and entering. I just went off the rails. I just couldn't cope anymore. I just rebelled against everything and everybody. Yeah, I come into contact with.
[B 55:20]: And what happened after this?
[A 55:21]: Um, my time in St. Catherine's, when I come to an end, I went back into mainstream schooling, um, and I left very quickly. I turned 16 and I left school with nothing, no qualifications.
[B 55:42]: Nothing. So now we are just going to go into one clear example of what happened in relation to the physical abuse. Could you kindly confirm where and when did it occur, what happened during, and what happened afterwards?
[A 55:54]: It happened as soon as you stepped out of line, as soon as you disobeyed an order or you did something that they didn't like. You were then taken in the office for your punishment.
[B 56:14]: And sorry to ask, but what would that punishment usually entail?
[A 56:24]: Well, you had a choice. You had a choice of rubbing them down with a blow or a strap. I'm sure it's a strap, is it? There's a TAWS, you always remember.
[B 56:34]: The what? Sorry, how do you pronounce that?
[A 56:36]: T-A-W-S-E. That was a name for a posse. T-A-W-S-E. And it was a strap with a split in it, and you'd be beaten with that strap.
[B 56:48]: With a slit in it?
[C 56:51]: Yes.
[A 56:52]: Or you could take the easy option and not get beaten.
[B 56:57]: Yeah.
[C 57:02]: Okay, and so was this kind of just one time example?
[B 57:07]: And that was Mr Richard Garrie.
[A 57:09]: He was, yeah, he was the only one that done that.
[C 57:11]: You said that is one of the most clear examples of what happened to you, and he was the only one?
[A 57:16]: Yeah.
[C 57:17]: And what about the bar of soap? Was that like a one-time thing?
[B 57:35]: Unless there are any other instances, um, of the sexual abuse, I'm just gonna go ahead, um, obviously if you are okay, just to copy obviously what has been said previously in relation to, um, the masturbation in the office. Is there any other instances where you can think of? What?
[A 57:54]: No, because honestly, I was 100% actually got him by the throat one day.
[B 57:59]: Say that again, sorry.
[A 58:00]: I actually got him by the throat.
[B 58:02]: Oh, did you? Hold on, hold on, we'll, um, I'll, um, we'll, we will, uh, make note of that once I've just got the copy and paste and put what actually happened for in relation to that.
[C 58:16]: Sounds horrible, it's just the easiest way to say it, just to be straightforward, isn't it? So the soap is quite a regular thing, what about the stings? That quite regular as well? Do these stings leave marks, leave injuries?
[B 58:34]: So I've just started to put that in. One time I gripped Mr Richard Garrie by the throat.
[A 58:38]: Yep, because I wouldn't do what he wanted me to do and I just snapped.
[B 58:45]: What happened following this?
[A 58:50]: Nothing. Nothing at all.
[B 58:52]: Okay.
[A 58:52]: And it was so bizarre, it just stopped because he couldn't— I was, I was, I was a big lad and he couldn't, he just couldn't deal with it.
[C 59:03]: Um, right. Did you experience any fear, shame, sleep problems, bedwetting? Anything like that? Yes, you can tell me exactly what you experienced. And if you did wet the bed in Irkut House, how was that dealt with?
[B 59:31]: So just a couple of final questions in relation to the institutions. So in relation to the neglect, how often When did this happen, over what period, and did it change or become worse?
[A 59:41]: It happened over the period of time I was in there, and I would say probably for the first 6 months it was worse.
[B 59:50]: Yeah.
[A 59:52]: As I grew and got older, I don't think I was neither little boy anymore, and so they kind of lost interest in me. And I said I was towering 6 foot, um, and I think I kind of intimidated them a little bit. Yeah, to my advantage.
[B 60:29]: So I'm just gonna put, it happened over the time I was in there, and probably the first 6 months it was the worst. And as I grew and got older, they seemed to lose interest in me. I was now 6'2\" and I feel like I may have intimidated them a little bit, which was to my advantage.
[A 60:45]: Yeah, I think I became a lost cause to them. They couldn't do anything with me, and they couldn't bully me because I've had it for the last 3, 4 years of my life. I just wasn't treatin' it anymore.
[C 60:57]: Okay, should we move on to Raysdale? Okay, so I've got Raysdale from 1983 to '85. You left 2 years. Can you tell me a bit more about what Raysdale was? Was this, again, was it a house? Was it residential?
[B 61:15]: So again, this will be the same question, but this time in relation to the physical abuse. Would you be able, um, how— what, sorry, with the physical abuse, how often did this happen over what period and did it ever change or become worse?
[A 61:30]: Again, I'm gonna say the first 6 months was bad, and once— basically, it was daily. It's when you stepped out of line. But once I had shown that I'd had enough, again, the physical abuse stopped And again, the same question in relation to the sexual abuse.
[B 62:06]: How often did this happen? Of what period? And did it change or become worse?
[A 62:12]: Um, probably the first 6 months again. Um, because that's when I actually attacked them.
[C 62:18]: Um, and you could come and go as you please. Um, what about the bathrooms? Are they again with a shed? Okay. Um, did you get toiletries in this place? What about clothing?
[B 62:46]: So I put, from the first 6 months, again, when I attacked him/defended myself, the abuse stopped.
[C 62:56]: Yep.
[B 62:59]: So now again, it's the same question going to be asked but in relation to the factors of abuse. What were the immediate effects which experienced in relation to the neglect?
[A 63:11]: Immediate effects, psychological effects again. And just, I think I thought that little of myself anyway, and it didn't bother me anymore. And they couldn't do or kick me down any more than the last few establishments had done, you know what I mean?
[C 63:32]: It's Um, please say you are.
[A 63:36]: Quite hard to explain really.
[C 63:39]: Oh, lovely, and you met your partner there. Wow, definitely meant to be, no argument about that. Um, did anything happen that you would now consider to be abuse?
[B 63:54]: So she put psychology effects on me again. Um, I felt little of myself. It didn't bother me anymore. They couldn't break me down any more than what the other institutions already had.
[A 64:04]: Yep.
[B 64:05]: In relation to the physical abuse, again, what is the immediate effects that you experienced?
[A 64:15]: Again, it's when you've had it so long, it doesn't really affect you as such as it does somebody that's never had it. Because you have it on a regular basis, you know what I mean? It doesn't really affect you any different from day 300 than it is from day 1.
[B 64:39]: There was a regular occurrence, it didn't affect you as much from day 300 to day 1?
[A 64:47]: Obviously, for somebody to accept that as norm must be seriously damaged. Yeah, but that's what it was, that's what happened. It was normal.
[C 64:57]: Okay, brilliant. So that was all of the care patterns that we've gone through. I'm now going to move on to the next kind of different sections of questions, but these are about your time in care overall, not just one at a time. So across all of the placements, you were Who would you say were the main people responsible for what happened to you? Yeah, so Mary, Helen, and then Brian. Okay. Were other children affected?
[B 65:39]: Again, what immediate effects did you experience following the sexual abuse?
[A 65:46]: Quite much the same answer as the rest, to be fair. Yeah, but I was— I was— I come to the extent that I was not— I refused to take it anymore.
[B 65:57]: Um, so pretty much the same answer as the rest. And what was— what was the way you said following that?
[A 66:03]: Um, I pretty much say, well, I drew the line and I said, that's good, because then I was getting older, I was looking at girls and, you know, I mean, these, these things hold me the right way in life for where I wanted to be, you know what I mean? I didn't want to— I'm not gay, I never have been. And, and I just thought, no, I'm just not allowing it. And that's why I was so, so determined not to allow it anymore.
[C 66:38]: Were complaints discouraged, ignored, or punished?
[B 66:46]: So, Richard, I put pretty much the same answer as the rest. I drew the line when I was getting older. I started to think about girls, etc., and I wanted to be in the right place in my life. I was determined to not allow those things to happen to me anymore.
[A 66:58]: The sexual abuse, yeah, most definitely. Yeah, as for the rest, I mean, that was with me for a long time. Yeah, couldn't get rid of that. I could do something about the sexual.
[B 67:10]: So now we're just on to the final 3 questions in relation to the care settings, Richard, so we should be able to fly through this soon. Did anyone else, in relation to all of the abuse that you experienced at Catherine's unit, did anyone witness it, know about it, or experience something similar?
[A 67:26]: Not the sexual. Nobody witnessed that, no. Apart from Megari.
[B 67:39]: But they witnessed everything else?
[C 67:46]: Yes.
[B 67:47]: Did you, did you tell anyone or try to get help?
[A 67:51]: No.
[B 67:52]: No. This is obviously going to sound really stupid, and I do apologise. If you didn't tell anyone or ask for help, could you provide us with a reason as to why?
[A 68:05]: I was embarrassed. Yeah. What are you going to say? I mean, it's taken me 40-odd years to come and speak to you today, you know what I mean? It's— back then, it was— I think child abuse, I mean, now it's I mean, totally out of hand. But then it was accepted, you know what I mean? It was, it was what appeared to be the right thing to do, you know what I mean? Yeah, as a beautiful—
[B 68:35]: it's just So I just put no. I was embarrassed to tell anyone. It's taken me 40 years to speak to you today. Back then, child abuse was accepted and also out of hand. It was appeared to be the right— it was appeared to be the right thing to do, but it is abuse looking back now.
[A 69:13]: 100%. There's nothing, there's nothing else it can be, you know.
[C 69:16]: I mean, it's, you kind of sugarcoat it.
[B 69:30]: And then finally, Richard, what was the difference at this place, at this placement, compared with the others?
[A 69:37]: The, the, the big thing was, um, I left here, back into mainstream, that I could see a way out of here. I had clear closure, you know what I mean? I had a path that I know in my head. Play the game and this is where you're going to be.
[B 70:21]: So, but the big thing was I left there, I could see a way out of here. I had clear closure and a path, and a path that I had in my head, just to play the game and I'll be where I need to be. Just play the system.
[C 70:34]: Yep.
[B 70:34]: Fantastic. And that concludes the placement sentence of the witness statement. Now it's just going to be a couple of questions, what we should be able to fly through quickly. It won't be as meticulous as that, so we'll try and get through quickly. So, people involved, reporting, and institutional knowledge. Across all placements, who were the main people who was responsible?
[A 70:58]: Social workers. They put me in that situation.
[B 71:02]: So with the social workers, do you recall any names?
[A 71:06]: Only one social worker, his name is Gordon. But he, he, he— the thing I can't understand to this day, why was I never talked to? You know what I mean? They talked to my parents, but they never once talked to me. And that's what I kind of get my head around. Well, I was never allowed to tell my storey. I blame my parents as well. I blame my sister. I blame, I blame everybody. And I blame my birth mother. I blame everybody because everybody had factored into this, you know what I mean? I was a teenager growing up in the '80s, and it was a hell of a place to grow up in a city in the '80s, you know what I mean?
[B 71:49]: Yeah.
[A 71:50]: And but I had no support. From my family, but more importantly, I've no support from professionals.
[B 72:21]: One second, I'll just relay back what I've got, just to make sure that obviously it's correct and we haven't missed anything. So, social workers, only one social worker, and he was called Garden. One thing I never understood from this is that they never spoke to me. Why did they never speak to me? I blame everyone for what happened to me. I grew up in the city in the '80s. It was a hell of a place to grow up. I had no support from my family, but more importantly, not from the professionals.
[A 72:53]: Yep. And you were labeled— you know what I mean? You were labelled a problem. And instead of fixing the problem, like what they do now, yeah, and you were just— well, I've just— for the last 2 hours, that's— you just had a snapshot into my life. Yeah, that's what you got. Back in the '80s.
[C 73:13]: Yeah, you just get to treat them the way you want to be treated, and that's exactly it. And you kind of live— you live your childhood through them. Yeah, that's an absolute concern, what I really do.
[B 73:33]: So I just put, I was labelled as a problem instead of fixing the problem. I was dealt with as a problem.
[A 73:43]: Correct.
[B 73:44]: Can you remember any other names who are the main people responsible?
[A 73:50]: There's too many. I mentioned everybody that I've just discussed with you over the past 2 hours. Yeah, I mean, people go in a role to support and help these people, you know what I mean? They must have had a job title, they must have had an interview to take on the role. Of the job. Yeah, you know, I mean, don't get me wrong, I met a lot of nice people there as well. I did. People genuinely want to help. But the second thing of it was, once you were labelled, you know, I mean, once the arrow was above your head, that's it, you were wasting your time.
[B 74:22]: Yeah, just give me one second, I'll just go back through into the cursors just to highlight any names.
[C 74:38]: Mike.
[B 74:39]: And do you not remember who Mike— what Mike's role was?
[A 74:42]: He was a teacher.
[B 74:43]: It was just a teacher?
[A 74:45]: Yeah, yeah, the deaf teacher. Yeah.
[B 74:47]: And it would say Mr Acre was a teacher. You don't remember the specific subject?
[A 74:51]: No, there wasn't a specific subject. Yeah, you would sit in a room and they would try and talk to you about geography, then history and maths, but you just wouldn't listen. And so they wouldn't force the fact. I mean, you just done what you wanted to do. You would sit, you would Skive, you would talk, you would do nothing.
[B 75:07]: And Mr Richard Garrie, did you say he was the boarding officer?
[A 75:11]: He was the housemaster.
[B 75:12]: Housemaster, that's it. Sorry about that.
[A 75:15]: That's okay.
[B 75:16]: So I've got Mr Richard Garrie, Mr Richard Aker, Mike as well. What was the teacher called? Mr Thornburn?
[A 75:25]: He was the head teacher. Thornburn, or the Beak. Thornburn, he was the headmaster at Glendrick?
[B 75:32]: Yeah, the Beak was his nickname. Yeah, so we got McGarrie, Mr Aker, Mike, Mr Thornburn, quotation marks, the Beak, and he was the headmaster. And was there anyone else who you named?
[A 75:50]: Not really.
[B 75:50]: No, that's perfectly fine, no problem. Um, the next question is, were other children affected and did you witness abuse or harm to anyone else?
[A 75:59]: Oh, everybody was there, especially Landry Muir. Yes, yeah, whoever was in my dorm at the time. Yeah, they're all— nobody missed out.
[B 76:16]: Nobody missed out.
[A 76:21]: A few years ago, I actually found a Facebook page that had been put up, and I wrote some really nasty things on it.
[B 76:31]: Yeah.
[A 76:32]: And they're still there, still there. I mean, that was done years ago, and there's a lot of nasty stuff on there as well from other, other people. I'm not gonna— again, that's not my business to discuss. Thanks.
[B 76:42]: No problem, that's perfectly fine. And why do you believe staff or the institution know or should have known what was happening?
[A 76:51]: Well, they're adults. I mean, I'm a father, I'm a grandfather myself, and I live for my children, my grandchildren, you know what I mean? And regardless whether they're children or not, they're in a position of trust and a position of care to look after us in the field. They dictated what way my life was going.
[B 77:32]: Well, they were adults. They were in a position of care. They was in control and dictated where my life was going. They had a duty of care and they failed. They failed.
[A 77:41]: Yeah, big time.
[B 77:43]: Yeah, no problem. Were complaints discouraged, ignored, or punished? Were you moved, threatened, or disbelieved?
[A 77:51]: Disbelieved. I never really told many people about it. Yeah, because of the— because you— because as I said to everyone, it was accepted, it was normal, it was life, it just happened, you know what I mean? So I mean, what are you meant to do? You can't fight the system, you just can't do it no matter how hard you try as a 13-year-old. I mean, who would believe me even if I did try? Nobody. I couldn't speak to anybody. I never see my parents. They just stopped me seeing them at the I've seen them periodically, but you can't go in and say to your mum, I was giving somebody a masturbating in somebody's office, can you? You know what I mean? You just can't do that. Even when I did go to the police, they said, don't be silly, you encouraged it. Yeah, I mean, I thought, wait a minute.
[C 78:54]: Sleep problems.
[B 78:58]: And then finally, have you ever reported the abuse to the police, an inquiry, a professional, or an authority?
[A 79:06]: Yeah, reported to the police. Yeah. Yep.
[B 79:09]: I know you've already stated this before, so it is a bit tedious, but what happened when you reported this to the police?
[A 79:14]: I was I was— because I was known to the police then, it was a few years, and I was turning into a criminal, I wasn't believed. I was told that I had encouraged it.
[C 79:27]: The kind of, if you went on holiday, sometimes you might struggle with somewhere you don't know.
[B 79:33]: You were told what? Sorry?
[A 79:35]: That I had encouraged the situation, I had encouraged the abuse, the sexual abuse. I must be gay. The exact words of the officer.
[C 79:46]: Okay, and is that still an ongoing thing? Okay, and when did that happen and how long did it happen for?
[B 80:00]: So the next is just movement between placements and leaving care. Why did you move between placements and were the reasons ever explained?
[C 80:06]: No.
[A 80:07]: Never, no, no. I moved obviously from the first one because I absconded because of the serious abuse. Second one was a result of abscondance, the first one. And the third one was, um, a partner wasn't ready to be integrated back into society.
[C 80:23]: Yeah, so I can understand that there would have been a struggle. How has what you went through affected relationships, parenting, friendships, Yeah, you give them the life that you wanted.
[B 80:52]: So no, never. I moved as I was, as I absconded due to serious abuse. Second was a result So it'll be expounding from the first and final setting I was deemed to, uh, I was deemed not fit to enter society.
[A 81:04]: Correct. Yep.
[B 81:07]: Did you run away, refuse to return, or ask to be moved?
[A 81:12]: You couldn't refuse. There wasn't an option.
[C 81:15]: What about friendship? Has it affected any friendship or your ability to maintain friendship?
[A 81:21]: I mean, the staff at Liverpool let me physically hitchhike home to Edinburgh, which is 60 miles, in different people's cars. They knew that was happening as a 13-year-old.
[B 81:32]: Do you say 60 miles?
[A 81:34]: Yes, 60 miles from that. I was 60 miles from my parents. Yeah.
[B 81:53]: So I just put, you couldn't refuse, that was never an option. The staff at Lendrick left me— let me hitchhike 60 miles to my parents' house, getting rides from strangers, and they not only knew but encouraged me to do so.
[A 82:05]: Yep, if you don't— if you're not happy, just bugger off again. Yeah, so I did.
[B 82:10]: And then finally for this section, when and what age did you leave care?
[A 82:15]: 16.
[B 82:17]: And what was your circumstances afterwards?
[A 82:20]: Um, for the first 4 years, my— from 16 to 20, uh, I was a criminal.
[B 82:28]: Yeah.
[A 82:29]: Um, I was even breaking in, um, doing everything I shouldn't be doing. Take no pride in it now whatsoever. Um, I got an 8-week prison sentence in Edinburgh.
[B 82:45]: One second.
[A 82:45]: Sorry.
[B 82:46]: No, don't apologise, um, Richard.
[C 82:49]: Yeah, absolutely. Just something that would remind you. Yeah.
[B 83:00]: Do you say 6 or 8 weeks?
[A 83:03]: 8 weeks. 8 weeks prison sentence.
[C 83:04]: How was it affected?
[B 83:05]: You were in Edinburgh? In Edinburgh and And what was it, what caused you to be placed into the adult prison?
[A 83:16]: Breaking in the house.
[B 83:21]: That's perfectly fine. So now it's just gonna go into the impact of your life. This may be a bit more of a distressing part, but after that we'll just be flying through. We should probably be done in the next 15 minutes or so.
[A 83:35]: Yep.
[B 83:35]: So this is the impact on your life, what the care setting has done. So how did this experience affect you at the time? So try to think about obviously your thoughts and feelings in relation to your safety, your trust, confidence, sleep, behaviour, education, relationships, and also your ability to speak up.
[A 83:56]: Well, as I say, I spiralled. The only way out I could see was rebelling. I was free, you know what I mean? I was free from that system. And instead of building my life and doing the right channel, I chose the wrong one because of the anger and the hatred and the hurt and deceit that I had in me. I couldn't speak to anybody. I had nobody to speak to. I mean, I was pretty much discharged from social services overnight. Yeah, one second, one second.
[B 84:47]: So you've got a— well, I spiralled. The only way I, um, the only way I saw was rebellion. I was free this way. Instead of building my life and choosing the right channel, I chose the wrong path due to anger, hatred, and deceit. I was essentially discharged overnight.
[A 85:03]: Yep, just 3 years of my life, then all of a sudden that's it, you're free to go. Yeah, no explanation, no nothing.
[B 85:27]: And how would you say this has affected your sleep, your behaviour, and your future relationships and ability to speak up?
[A 85:36]: For the first probably 20 years after that, it's horrendous. I had them— I was sleeping with different women. I've got 3 or 4 children that I have nothing to do with.
[C 85:48]: You know what I mean? Yeah, absolutely. Yes. Have you received counselling, therapy, mental health?
[A 86:00]: My family disowned me.
[C 86:02]: Yeah.
[A 86:05]: And I was, I was just a rebel. I was on a destruction mode. Do you not believe it?
[C 86:15]: Yeah.
[B 86:40]: The first 20 years after this was horrendous. I was sleeping with numerous women. I have 3 children that I don't have anything to do with. My family disowned me. I was just a rebel. I was in destruction mode. You wouldn't have believed it.
[A 86:52]: Mm-hmm.
[B 86:53]: Yep, yep, no problem. So the next question is, how has it affected your mental health?
[A 86:59]: Back in the day, you didn't have mental health. There was no such thing as mental health. That's only— that's a modern day. So my mental health was me breaking in. My mental health was me sleeping with different women, cheating, lying, stealing. That was my mental health. Because if you ask anybody 40 years ago what mental health was, nobody could tell you. Okay, I now know what I've done to my mental health.
[C 87:27]: Yeah.
[B 87:32]: So my mental health was stealing, break and entering, sleeping with numerous women. What else did you give an example for?
[A 87:39]: Just doing what I wanted to do. I mean, I couldn't— I didn't care. I mean, nobody could do any more to me than what had been done the previous 3 years.
[C 87:58]: No. Could any sibling, former resident, relative, friend, partner, or professional provide a supporting statement for your application, or would you want them to? You wouldn't. Okay.
[B 88:13]: How has it affected your physical health? Um, physically So like any alcohol or substance use? What were—
[A 88:23]: oh no, that's one thing I've been very strong about. I mean, I'll social drink now and again. I don't— I used to smoke at the time, but when I turned my life around, I stopped smoking. And I refuse point blank to do any kind of drugs. I've seen so much destruction with them in the care system.
[B 88:41]: Yeah, I've got no substance use. I only drink socially now. Um, how would you describe your sleep?
[A 88:49]: Terrible. My doctor refuses to give me any more sleeping pills because of the addiction, and I'm now on— actually, just give me a second, I'll tell you what they're called— diazepam.
[B 89:01]: Yeah, one moment.
[A 89:03]: Just two seconds. No, I'm a tripplin'.
[B 89:18]: I'm a tripplin'.
[A 89:20]: I'm a tripplin' for my sleep. But to be honest with you, I actually buy sleep pills on the black market.
[B 89:26]: Yeah, no problem. Hold on. Would you say this is due to it being a necessity?
[A 89:39]: Yeah, because my doctor won't give them anymore. Because of the addiction. But I've got— I need to sleep, you know what I mean? And it's all— I'm a— triptylene don't work. They calm me down, but they don't— they don't make me sleep. The only thing that makes me sleep is Zopiclone.
[B 89:54]: Zopiclone?
[A 89:55]: Yeah.
[B 89:56]: Do you know how that's spelled, by any chance?
[A 89:58]: Z-O-P-I—
[B 90:00]: yeah—
[A 90:00]: clone, C-L-O-N-E.
[B 90:06]: That's the only thing that helps with your sleep?
[A 90:08]: It's the only thing that'll put me asleep, yeah. And I know I'm addicted to them, I know that, but what's the options?
[C 90:15]: Yeah. And how are you feeling after discussing this on the phone?
[B 90:26]: Just give me one second, just while I just try and associate the— not associate, sorry, just try and fix the punctuation and grab my real quick.
[C 90:37]: Yep.
[B 90:38]: So, but no substance use. I only drink socially now. My sleep is terrible. My doctor refuses to give me more sleeping pills as he's concerned about addiction. I'm on diazepam, Amitriptyline. I do buy sleeping pills on the black market. This is a necessity as my doctor won't provide me with the drugs. Zopiclone is the only thing that helps me with my sleep. I know that I'm addicted, but what are my My options, by any chance, could you please just confirm for me what the milligrammes are for those?
[A 91:04]: Um, I think it's 7.5. It's obviously clone, I think. I don't have them to hand with me. I'm actually in a hotel room in Ireland at the moment on work. Um, the amitriptyline, I, I have, they're 10 milligrammes, but I take 2, so it's 20 milligrammes.
[B 91:20]: And how many of the zopiclone do you take a day?
[A 91:23]: Uh, 1. One at night.
[B 91:31]: Yeah, um, and then the diazepam?
[A 91:34]: Yep, I take one of them. I think there's 5 milligrammes. I've not got that in my hand either, like I said, in my bag in my car.
[B 91:39]: It's okay, don't worry about it. One, one a day?
[C 91:42]: Yeah.
[B 91:42]: And is that at night or just during the day?
[A 91:44]: At night.
[B 91:47]: Fantastic. Um, how has it affected your relationship, parenting? Friendships, intimacy, trust, or isolation?
[A 91:54]: No, um, since my children came along, the children I've been a father to, I mean, they've changed my life. Um, you've no idea.
[B 92:10]: Sorry, say that one more time.
[A 92:11]: I mean, talk about being an overprotective father.
[B 92:13]: Yeah.
[A 92:14]: Oh, you have no idea.
[B 92:15]: I have lots of problems.
[A 92:16]: Idea. And my children, my world. I see them on a daily basis. Yeah, for them, they're all doing well in life. My daughter's a paramedic. I mean, got 2 grandchildren, 2 on the way next year, and all full-time jobs, all got their own houses, done so well. And I, I thank myself for that. Um, of course, my strict regime that I've developed because of my abuse. So if anything, it's done some good. It's made me treat my children the way that I should have been treated.
[C 92:55]: Yeah. Be honest with you. I'm still— I'm working on the system, and every now and then I have to ask Auntie what that means. All right, Craig, well, you take care of yourself, and thank you again. All right, speak to you soon.
[B 93:30]: Bye. But since I've become a father to my kids, they've changed my life. Talk about being a A protective father. You have no idea. They are my world, the four of them. They all work full-time. They have a house. I gave myself a strict routine to stick to and I was able to provide myself with this. I wanted to treat my children the way I should and wanted to have been treated. They are my world.
[A 93:51]: Yep, yep.
[B 93:53]: And the next question: how has it affected education, work, confidence, opportunities, finances, housings, or day-to-day stability?
[A 94:02]: My strong will has got me out of the shit in my teenage days. Um, I, I left when I turned 20, um, after I'd done my prison sentence. I left Edinburgh. Hold on, you left Edinburgh? I left Endra. I wanted to prove my family wrong because I was written off, you know. I mean, I was a nobody. I was going to die. I was going to die crook and all this, you know. I mean, and I just got to the stage when I was 20, I thought, fuck you. Excuse my language.
[B 94:44]: No, it's okay.
[A 94:45]: I'm not going to be that person that you see I am. And I see, I packed up and I left. I left them with nothing but the clothes on my back. I'm left with no qualifications whatsoever.
[B 95:31]: So she put, my strong will has got me out of this shit from my teenage days. When I turned 20 after my prison sentence, I left Edinburgh. I wanted to prove my family wrong. It was like a fuck you. I wasn't going to be the person everyone thought I was going to be. I left with nothing but the clothes on my back. I have no qualifications. And finally, are there triggers, places, smells, authority figures, institutions, or situations that you avoid?
[A 95:58]: Not really, because I've never— I mean, I've never been near a care situation. My children have always had great upbringing, great education, you know what I mean? I've been such a strict father, but for the right reasons.
[B 96:12]: Yeah.
[A 96:13]: And I've never been in that environment, and I've never had any social— I mean, I would not allow a social worker near my door.
[B 96:21]: Yeah.
[A 96:21]: You know, I mean, I have no trust, no faith in that profession. And I actually have a friend whose wife's a social worker, and I will not associate with her in any way, shape, or form. And that's wrong. That's wrong for me to do so. And But it's a—
[B 96:38]: Sorry. It's okay to apologise. So I just got, um, not really, so I've never— sorry, not really, as I have never been near a care situation with my kids. They've had a great upbringing and education. I was a strict parent but for all the right reasons. I do not trust social workers. I will not let them near my doorstep. I have a friend who is a social worker and I will not associate myself with them.
[A 97:26]: So my friend's wife she's a social worker. And I know it's wrong, but it's the whole stigma, the word social worker, you know what I mean?
[B 97:37]: Yeah.
[A 97:37]: And I've seen the destruction and chaos they've caused in many people's lives. I mean, I've looked at all these child abuse cases and Orkney and things that have happened, and the social workers have been to blame. That's by the by, but what they've did to me personally, you know what I mean, Yeah, they can fuck off as far as I'm concerned. The whole system is dead and buried and will never be resurrected in my life. Never.
[B 98:29]: Can you just clarify something for me? You just stated that— oh, hold on. You said something then about like, um, if it's up to you, like about resurrecting something. Um, in relation to social work and social workers, what was that again? Can you just repeat it?
[A 98:52]: The only thing that's resurrected now is to speak to you about it.
[B 98:54]: Oh, okay.
[A 98:56]: Sorry, it would, it would be buried, gone. But I mean, you can probably hear from my tone, I'm getting so angry. Yeah, just thinking about these people and what they've done, you know what I mean? So many children have been scarred by this. When I say I've lost a friend through this—
[B 99:18]: yeah, I do apologise. My condolences.
[A 99:21]: No, listen, that's years and years ago, but again, it's the life that could have been saved.
[B 99:25]: Yeah, of course. Hold on, I'm just finishing up the punctuation and grammar on this and I'll read it back to you just to make sure everything's right. Just because we've gone over like quite a bit of the time period, so like I probably will lose the transcript on this. So I just want to make sure everything is crystal clear. So I just put, not really, as I've never been in a care situation with my kids. They had a great upbringing and education. I was a strict parent, but for all the right reasons. I do not trust social workers. I will not let them near my doorstep. I had a friend whose wife is a social worker and I will not associate myself with them. I know it's wrong, but it's the whole stigma of the word social worker. I've seen firsthand the effects that they've had on people's lives in regards to what's happened to me and the social workers' involvement. They can all fuck off for as I'm concerned. The only time it is resurrected in my life is speaking to you today. I have buried this. I'm angry with what has happened. To not only me but every other child. I lost a friend because of this. It was a long time ago, but this is a life that could have been saved.
[A 101:02]: Yep.
[B 101:02]: And then finally, in relation to the impact of your life, what impact has this had on your life overall, and what do you think may have been different if it had not happened?
[A 101:12]: What could have been different? Well, hopefully nothing could have been different because I love the life I've got now. But I could have left. I could have been deprived of an education, and that's so important. But because of my strong will, I mean, I've got a cracking job. I'm in a senior management role now. I'm on 80 grand a year, you know what I mean?
[B 101:42]: That's fantastic.
[A 101:43]: I own my house, I've got cracking cars, and I don't want for nothing, and this is not about money, not about money at all.
[B 101:50]: No.
[A 101:51]: But that's what the care system has done for me. That's me that's done that for me, and only me. That was the path I took when I turned 20, when I left Edinburgh, and I've done it mainly to prove my family wrong.
[B 102:15]: It's actually astounding how much spite can be such a motivating factor.
[A 102:21]: Honestly, you've no idea. I just didn't want to become a statistic, to be honest with you.
[B 102:31]: Yeah. So I just put, well, hopefully nothing but Nothing could have been different as I love the life I have right now, but I was deprived of an education, which is incredibly important. However, because of my strict regime, I have done so well for myself. I have a cracking job, nice cars, and a wonderful family. This is all due to me, my actions, and my determination. I wanted to prove everyone wrong and prevent it being another statistic.
[A 103:26]: Yep, spot on.
[B 103:30]: I'm just going to answer some questions now, which is just in relation to, for me, um, Do you know if there's any letters, photographs, reports, inquiry evidence, apologies, decisions, or previous correspondence made to support any evidence and supporting information what you've given today?
[A 104:04]: No, nothing at all.
[B 104:06]: That's fine.
[A 104:07]: No, nothing.
[B 104:09]: Could any sibling, former resident, relative, friend, or professional provide a supporting statement?
[A 104:15]: Um, no, nobody, nobody was here. Yeah, nobody was here. And, and I say because it's a taboo subject, you're not exactly going to come out homeless, started donating to your mum, you've been abused, are you?
[B 104:24]: No, of course not. So now it's just in relation to previous claims, application, or payments. Have you previously made any civil claim, um, criminal injuries claim, a redress application, a complaint, police report, increase statement, or claim to any other scheme about this abuse?
[A 104:41]: What you said, you're the first person I've talked about it in 40-odd years, so you're very privileged, I'll tell you.
[B 104:47]: Oh yeah, very much. I do feel very much So you've actually done such a fantastic job, if I'm being honest with you, Richard. Like, this is something more obviously is a very distressing and traumatic thing to speak about, but you've been able to conduct yourself very eloquently and also express yourself and give such detailed description that, like, I know this might sound a bit crazy, but like, I'm actually looking forward to drafting this statement up because you've just provided so much information. It's just going to be easy. I'm going to be able to fly through this. So again, I am glad that you've been able to finally speak about this and be a little bit open. And obviously, as you stated, we're here to try and get you the recognition and also the acknowledgement and apology, what you do deserve. Obviously, I know you stated that you haven't got any interest in relation to the money, but from what I can tell you now, that looking from our system and looking at provisional value of obviously your records, the statement what you've given today, you're estimated at a level 5. So that's anywhere between £80,000 to £100,000. But that's obviously— I can't say for right now that that's a guaranteed figure. But that is something what we believe that this level is going to be at. But it will all be down to the Scottish Redress Panel. In relation to that anyway?
[A 106:14]: It doesn't excite me. No, of course not. Maybe 40 years ago it might have, you know what I mean? But now I don't give a shit, really. I think what— you've no idea how this has made me feel now, just be talking to you. I'm not going to go run and speak to my wife when I go back home, but I think through time I might. I might do that.
[B 106:36]: I think it's one of those, I think now, like, not only for this for you isn't mainly to get anything back is in form of a compensation. I feel as though this is perfect for you in regards to your closure. I feel like now that you've been able to take a detailed account of what happened and to— obviously it's a bit easier speaking to me today because you can't put a name to my face. No, sorry, you can't put a face to my name. So yeah, it's one of those where like you probably would feel a bit more comfortable to speaking about it and being able to talk. And obviously, as I said, I'm very grateful for you to be able to do that, not only just for obviously my job and being able to do this for you, but also I'm thankful that you've done it for not for yourself really, because I feel as though this would be the start of something for you where you'd be able to—
[A 107:25]: Well, a bit interesting. I mean, to be honest with you, I don't think anybody's ever going to be alive that's caused any of this, and I don't think any repercussions is ever going to happen to these guys. And I've accepted that, you know what I mean. But I think what makes me happy is that the government has realised there's been a problem.
[B 107:45]: Of course.
[A 107:45]: A bit late, but I mean, hopefully now the kids that are going on my journey, you know what I mean, that's what it is, it's been my journey, they'll get the care that they need and thrive, you know what I mean, that I never got. And that matters. Believe me, that matters.
[B 108:04]: Of course. And you've done an absolute fantastic job in raising your family as well, especially considering everything what you've been through. Obviously, something you should be very, very proud of what you've managed to do.
[C 108:14]: Yeah.
[A 108:14]: I suppose if anything, I can thank for what happened to me for that. Yeah. In a perverse kind of way.
[B 108:20]: Well, really, it's more of thanking yourself that you was able to have that mental fortitude to be able to tell yourself that you've got a plan I'm going to stick with it and I'm going to show everyone that obviously you deserve better. And you did get better, then that was all from your own doing. Like, you became— obviously, um, without, um, sounding a bit too much like— at the end of the day, um, you, you are older than me, but you became your own, your own man essentially at that time. No guidance, nothing at all. And a lot of people within this Scottish region has not been able to do that. And I can is that right?
[A 108:56]: I can imagine.
[B 108:58]: Yeah, it could have gone a lot worse. You've probably got one of the best outcomes I've ever seen so far coming from this. Yeah. Which in a little way, obviously, you probably may feel a little bit lucky from the outcome.
[A 109:11]: I do, I do, yeah, I do. And as I say, if I had done education at school and I'd done mainstream school, I don't know where I would be. I'd probably be still in Edinburgh. I don't know. I don't know. I don't even want to think what happened then, you know. I mean, it didn't happen, and what did happen I've had to deal with, and again, I've done a bloody good job of it. I know I have.
[B 109:33]: You've done a fantastic job, I must admit, honestly. Thank you. So we're literally just near the last few questions now, yeah, and we should be able to fly through. But just in relation to that past question, what I asked, did you receive any payment, apology, settlement, or decision, or any signed waivers waiver or discharge, and do you have any copies?
[A 109:52]: Nope, nothing at all. Nothing.
[B 109:54]: Nope. So now it's just for the reason for applying. Why are you applying to the Scottish Readjust Scheme, and what would you like to come from telling your storey today?
[A 110:04]: Education. But I think, I think that's out there already. I think that's why they've created this scheme. I think whoever reads this, I don't think they'll be shocked by it because they'll have read a lot worse. But now is the time to do it. You just— I just say nobody can be punished for this, but it's just the time, you know what I mean? If you had spoke to me 2 years ago, I would have told you piss off, absolutely no chance, you know what I mean? But the time in my life now, I'm nearly 60, you know what I mean? And I feel now I should, and it's just time. Yeah, the time is right. It really is right to do that. Yeah, and it should be. I mean, I should be shouting it from the roof. Yeah. In a strange kind of way, you know what I mean? But—
[B 111:32]: The next question would be, what would an acknowledgement mean to you, Richard?
[A 111:37]: I think now it'd be pretty much meaningless, to be honest with you. It's like the horse is bolted, you know what I mean, after the steel door's been left open. It's happened because none of the people— again, none of the people involved will ever have a repercussion of what they've done. So they can stand on the highest hill in the world and shout, \"I'm sorry, Richard.\" I just laugh at them, you know what I mean? Because it's somebody apologising that hasn't been through that, that hasn't, I'm presuming, you know what I mean, they're just reading my storey. And that's what it is, it's my life they're reading. So I think it'd be kind of, I don't think they should apologise on behalf of somebody else. Else, but somebody has to take ownership from it. I understand that.
[B 112:59]: But it is meaningless now. It is meaningless now, to be honest with you. It's happened now, and none of the people who were responsible will ever be accountable. You can stand on the highest hill and shout, sorry Richard, I would just laugh at that. I would understand that. I understand that someone has to take ownership, but those responsible will never face the consequences.
[A 113:15]: Yep, yeah, it's too late. It's far too late to be doing this, something that happened all these years ago.
[B 113:30]: And finally, is there anything else you want Rejoice Scotland to understand about what happened or the harm that you have lived with?
[A 113:38]: Again, I revert back to the previous question. What are they going to do with it? Ken, are they going to say, oh, we're so sorry? Hear it again, it's just bollocks as far as I'm concerned, you know. I mean, somebody who's in their 30s and their 40s trying to deal with something that happened 30 years ago, it's— they're doing it as a job. Yeah, Ken, they, they don't care. They'll go to bed tonight and they'll sleep no problem. What happened to me, they, you know, I mean, it's just a job to them, that's all it is. They've not experienced what I've went through, and for them to try and— and then for them to try and do something about that now, well As I say, it's too late. Far too late. And again, I think that's just a bit of resentment on my behalf there. Yeah.
[B 114:48]: So again, I refer back to the previous question. What can you do about it? You can say sorry, but it means nothing. A load of bollocks for them to now only start trying to do something about it. It's too late. Again, this may just be, just be my resentment on behalf of the care system.
[A 115:11]: Those that are meant to care have failed.
[B 115:21]: I just added that. So finally, Richard, it's just a closing— well, a closing and welfare cheque. Is there anything important that we have not covered our wording that you wanted to handle correctly?
[A 115:33]: No, no, you've been absolutely fantastic. You've delivered this like absolutely fantastic.
[B 115:49]: How are you feeling after discussing this, and do you feel safe to end the call?
[A 115:53]: Yeah, yeah, no, no, I'm not— I feel good actually. I feel good. I feel, and yeah, it's your job, I feel you've listened and you've extracted the right information. You know what I mean? You're not a robot. You're, yeah, yeah, I feel you've got compassion behind you. Yeah, it's made this whole process far easier.
[B 116:13]: Yeah, we're here to try and get the best possible outcome for you.
[A 116:16]: Yeah, yeah.
[B 116:17]: Obviously most of the time, um, you're not alone being the one who, but with saying like the money means nothing like a lot of people feel the same. And it is, yeah, it is more obviously the acknowledgement and the more of the panel admitting fault and taking accountability more than anything.
[A 116:37]: I think they've done that already by creating this system. They know there's been problems, you know what I mean?
[C 116:44]: Yeah.
[A 116:44]: But to the extent I don't think they do, and I don't think they ever will know. I don't think you'll speak to half the people involved to be honest with you. A lot of them have been dead by now, so you have no idea the true extent. This is just a statistics exercise for them, that's all this is.
[B 116:59]: Yeah, and we're gonna— when it comes in next year, there's also going to be the Church of England scheme, so really, yeah, so it's going to be even much. And with the Scotland one, obviously the storeys that have been detailed to us so far, obviously quite traumatic, I imagine, just not only for the people to have experienced it, but just even ourselves, just to hear anything. It is a shocking thing.
[A 117:25]: Yeah.
[B 117:25]: With the individually assessed Scottish redress applications, you get that, you get £100,000 because obviously, because they understand the severity of what's going on.
[A 117:34]: Yeah.
[B 117:35]: With the Church of England scheme, it's £600,000. So it shows you. Yeah, exactly. It shows you how severe basically that's going to be. So obviously that's something more. At the end of the day, the role, what we're doing here, it's the job satisfaction obviously outweighs the storeys that we hear because what we know is that we're obviously doing a job to try and make, trying to give closure to a part of your life, which obviously is very troubling. And obviously if we're able to get you any compensation in relation to that, Brilliant. But obviously, yeah, it's just a bonus on top of it. Yeah, more than anything, what we found is that the people who we're speaking to, they'd rather obviously know for sure that they're going to get this form of acknowledgement and to know that someone's being held accountable for it.
[A 118:27]: Yeah, yeah.
[B 118:28]: And so is there someone you can contact for support, or would you like any support service details?
[A 118:32]: No, I've got— I'm gonna meet a couple of colleagues now down at the bar. I'm gonna have a gin and tonic. I'm gonna go Chinese tonight. I'm over in Ireland on business, so yeah, I'm absolutely fine. But certainly I'll probably not sleep much tonight either, but again, that's just standard for me. And but all told, no, I'm not gonna jump off the windowsill. And for my kids later on— and actually one of my kids is here, he's one of my colleagues— so no, it's just I'm fine, absolutely fine.
[B 118:56]: No problem. What are you gonna have for the Chinese?
[A 118:59]: I don't know yet, I've never been to a Chinese in Ireland, so see what I and see what the crack is like.
[B 119:05]: Yeah, yeah, there you go. Well, I hope they have a lovely evening. But this is just the final question now, Richard. Has the next steps been explained to you?
[A 119:14]: Not really, no, to be honest with you, no.
[B 119:16]: Okay, I will, um, what I'm going to do is I'm now going to explain the next step to you. So I'm just going to answer that as yes. Um, so what will happen now is that I'm going to go away and I'm going to obviously draught your witness statement. I'm going to make it detailed, going to detail it within your first-person narrative.
[A 119:38]: Yep.
[B 119:38]: Because obviously this is your witness statement. I am then going to go through and I'm going to corroborate what you've said within this witness statement today, and I'm going to match it with the GP records, what we've collected. Yep. I'm going to match it with your childcare records, what we've collected, that being from Edinburgh City Council. Council, and also from the institution care setting called CMAB Care and Education. And following that, I will then make a bundle which will provide an exhibit sheet. It will provide an exhibit bundle of all relevant records which obviously corroborate what you've said today. And once that has been drafted and been completed, it is going to be sent to you directly at the email address what we have on file, which is richard@ adampervs.com.
[A 120:21]: That's correct.
[B 120:22]: Yeah, and so that'll be sent to over to you to have a look at, um, and for you to sign. And you sign and obviously just state that the information in the witness statement detailed is, um, correct, um, and the best of your ability. And once you've sent that back to us, we'll be then in a position where we'll have a WhatsApp meeting with you. The meeting won't be with me, unfortunately. Currently, right? It will be with our claims operations manager, which is Jay Taylor, and also it will be with the head solicitor here at MMA Legal. And it is not a long phone call whatsoever. All you'll need is a form of ID, be it passport or driving licence. Just put the camera in front of your face like you're taking a selfie, show obviously the ID, and then on the call, the head solicitor will state if this is acceptable and if he's happy with that. Once you've then verified, we will then submit your application to the Scottish Redress Panel. At the moment, we are unsure of the time period, what it's going to take for them to respond. We are currently under the impression that is anywhere between 8 to 12 weeks. So hopefully, if that's quick—
[A 121:35]: I wasn't expecting that answer.
[B 121:37]: I know. Yeah. Hopefully are going to come through quickly. And I do have a lot of, um, witness statements this week, just so you are aware. And I've also got, um, witness statements in the back what I'm still drafting as well.
[A 121:50]: Sure.
[B 121:50]: But from what you've given me today, like, and everything what you've done on this call, like I said, you've been absolutely fantastic, Richard. Like, you've, you've not, um, got disgruntled or anything like that when I've needed to, like, interrupt you, which obviously is a bit of a awkward situation for us both. It's not something I would want to put myself in position of interrupting you, but it's essentially just for the fluidity of the witness statement for when I go to type it up. Yeah, so hopefully I'll be able to get this done within maybe like an hour, an hour and a half, right? Okay, and then we'll go from there. I'm hoping that I might be able to get this done for you at the end of this week on Friday. If not, um, I'll definitely have it sent over to you by the end of next Friday.
[A 122:29]: Okay, that's absolutely Absolutely fine, mate. Yeah, no problem at all.
[B 122:32]: No problem. Well, thank you very much again for obviously sharing your storey with me today.
[A 122:35]: No, listen, not a problem. Incredible. Good to speak to you, and I'll catch up with you soon.
[C 122:39]: Okay.
[B 122:39]: Yeah, of course. Have a lovely evening. Bye.
[A 122:41]: Yeah, you too.
[B 122:41]: Bye-bye., `formatted_transcript` = [A 00:00]: Hi there.
[B 00:01]: Hi Richard, it's James here from ML Legal. How are you? How are you doing?
[A 00:05]: I'm okay, yeah, okay.
[B 00:07]: I do have to pass data protection purposes again just before we continue with the statement. Could you please just confirm for me your date of birth, please, Richard?
[A 00:15]: 18th of March, 1960.
[B 00:17]: Fantastic. And then just your postal address, please.
[A 00:20]: Yep, Tango X44 Kingfisher Grove, Gallowshields, Tango Delta 1-2-2-Pet Hotel.
[B 00:24]: Fantastic. And just let you know again, calls are recorded for training and monitoring purposes.
[A 00:29]: Yep.
[B 00:30]: And so now we are going to go into your second care setting. Again, this is all the exact same 12 questions. And so if you could kindly confirm for me the second care setting's institution name, location, the approximate dates, and your age, and who placed you there.
[A 00:46]: That was the Edinburgh Assessment Centre, and location was Howdenhall Drive, and that's at Liberton in Edinburgh. And I was about 14 when maybe 14 and a half, 15, and I was placed there by the Children's Panel in Edinburgh. That I remember very clearly.
[B 01:42]: Also, um, can you remember how long he was there for?
[A 01:46]: 3 weeks.
[B 02:02]: What type of care setting was this?
[A 02:04]: It was a closed environment. It was a secure unit.
[B 02:25]: So the next question is going to be in relation to what your ordinary, ordinary daily life was like there. First, what we're going to do is we're going to go through what the accommodation was like. So could you kindly just confirm for me what the accommodation setting was like?
[A 02:39]: It was like a cell. It's our locked room. There's two of these in the room, but I can remember.
[B 02:56]: Was there a window?
[A 02:58]: No, no.
[B 03:01]: And did you have access to a toilet?
[A 03:04]: I think I must have. I think I must have, because certainly over there, neither. Same instances as in the past.
[B 03:22]: What was the cleanliness like of these cells?
[A 03:26]: Um, just standard, just a room. Um, I can't remember it being overly dirty.
[B 03:44]: Was you provided clothing when you was at the assessment centre?
[A 03:48]: Not initially, no. Um, we got a grant from the social services, but that was probably a couple of weeks in.
[B 04:05]: He was given a grant by the social services. Was this direct?
[A 04:09]: I was given clothes.
[B 04:10]: Oh, sorry.
[A 04:11]: Yeah, yeah, I imagine it's a care grant or whatever it is.
[C 04:19]: Yeah.
[B 04:19]: And how long into being there was this provided to you?
[A 04:23]: A good couple of weeks anyway.
[B 04:34]: So did you only have like one set of clothes?
[A 04:36]: One set? Well, I think in the end they would give me somebody else's clothes out of the top of that bank of clothing, but I always remember I looked right out of place because it was just— it wasn't me. I was taken from the hearing straight there, so there's no pass and go.
[B 05:28]: What was the routine? What was the daily routine like there?
[A 05:32]: You were, you were up here in the morning and the doors, you had to stand behind your door, wait until it was opened. Yeah, you have to march, but literally march to the breakfast.
[B 05:52]: And was this in like a hall?
[A 05:54]: Yeah, yeah, yeah.
[B 06:02]: And what would follow breakfast?
[A 06:04]: You would get breakfast and you would go up, and I remember you go back up to— back up to your room. Yeah, um, and then you would try— I think I probably had a bath or a shower or something. I really can't remember. I certainly was not as bad as previous.
[B 06:22]: Um, so when you were saying when you was able to have the bath and shower, um, was it something where you was able to have your own privacy?
[A 06:31]: Oh no, no, no, no, no, no, no.
[B 06:33]: All right, so would you just be able to briefly describe what it was like when you was taking a shower?
[A 06:37]: Well, it's just— I mean, showers were all open. And you were standing next to somebody. There was no privacy, no privacy whatsoever.
[B 06:55]: I'm sorry to seem like this is prying or anything like that, but was it ever a member of staff present when you were showering and stuff?
[A 07:03]: Yeah, yeah, because you were watched 24/7. There, it was constant. You couldn't be left alone unless, unless you're in your room locked in.
[B 07:21]: What was contact like with your family? Would you ever refuse or deny contact?
[A 07:29]: I've never seen them for 3 weeks. Was not allowed to see them.
[B 07:33]: He wasn't allowed to see him?
[A 07:34]: Nope. No family contact for 3 weeks.
[B 07:36]: Did you have a request to try and contact your family?
[A 07:39]: Um, yeah, yeah, I wanted my mum. Yeah, yeah. And there was once that they did come up, but, um, only because they wanted— the assessment said, what, just me to see a psychologist? And he had turned up.
[B 07:52]: Okay, one moment for a second.
[A 07:54]: Sure.
[B 08:12]: Can you remember the child psychologist's name? No, that's fine, don't worry.
[A 08:20]: Yeah, I was not in a good way. Um, to say the least.
[B 08:31]: Can you remember what the outcome was from you being seen by the child psychologist?
[A 08:36]: No, it was never discussed with me. No, I was never privy to that information.
[B 08:44]: So I just put the outcome of which was never discussed with me.
[A 08:46]: Yeah, none of this was discussed with me in any way, shape, or form. And I was put in there so I couldn't abscond.
[B 09:15]: So now I'm just gonna go into the next question. How did the other children genuinely treat you?
[A 09:22]: Because I was in Edinburgh, it genuinely wasn't as bad, but there was still a tier system, as in hierarchy. Obviously I was still quite young, and there was children there up to 16.
[B 09:57]: The children there that were 16?
[A 09:59]: Yeah, there's older children. Yeah, yeah, I should put the other children.
[B 10:08]: Okay, there were a tier system hierarchy. I was still quite young. There were children there that were 16.
[A 10:15]: Yeah, they were, they were the, like, say, the kingpins, you know what I mean?
[B 10:23]: So to speak.
[A 10:24]: Yeah.
[B 10:27]: How did they, how did the staff genuinely treat you?
[A 10:34]: Like, uh, you're only the one he cared for, put it that way. You were there, they were there to do a job. You know what I mean? They were turning up to do the job, but there was no one-to-one. You were just there. I mean, it was just a routine.
[B 11:08]: So the staff didn't care for you, they were only there to do a job. There was no one-to-one, you were just there. There was no routine. And was there any form of rules, punishments, isolation, or unsafe arrangements that was enforced by the staff?
[A 11:21]: Yeah, they had a single cell that would put you in and strip you.
[B 11:26]: Oh, sorry, a single cell which they'd strip you?
[A 11:28]: They'd strip you, and it had peepholes, and all the kids— they'd make the kids bang on the door when they're— because you wouldn't be— you'd be allowed out for breakfast.
[B 11:35]: Hold on one second. Sorry about this, Richard.
[A 11:38]: Okay.
[B 12:05]: I just saw about this, correct? They had a single cell which they would strip you in. There was peepholes, there was peepholes in the cell in which the other children would look through to mock you and bang on the door, correct?
[A 12:17]: Yeah. And you would, you would have been there for the duration of your punishment.
[B 12:27]: You've been there for the duration of the punishment?
[A 12:29]: Yes, it was 3 days. You've been there for 3 days, 3 days, 3 days, maybe 4 days, and you would be stripped naked and you would obviously bring your food in, but there's no, there's no, um, nothing at all to do. No books, no nothing.
[B 13:18]: So as you put, the punishment would last up to 3 or 4 days. You would be naked, not provided any books or stimulant. They would only provide you with food.
[A 13:25]: Yep, correct. They did have a potty in the corner, you pissing the pot legs.
[B 13:42]: If you ever used the, uh, the pot, was it ever changed if you, if you requested for it to be changed?
[A 13:49]: No, no, you once Once a day you would be let out to empty your piss pot, um, and that's it, you're back in again. You didn't even have— I know even in prison, like, you get exercise. There's never any, nothing like that. Yeah.
[B 14:16]: So again, um, it is going to be, um Identifying what you'd now consider abuse that you suffered whilst she was at the assessment centre. And so in relation to neglect, that would be any inadequate or withholding of food, clothing, warmth, hygiene, supervision, safety, medical care, education, or emotional support, unsafe confinement, failure to protect from bullying, violence, sexual harm, or other children or unsafe adults. Looking back, would you say that you was a victim of neglect whilst she was at the assessment centre?
[A 14:48]: Yeah, 100%. Predominantly psychological.
[B 15:10]: Looking back at your time when you was at the assessment centre, is there anything what you'd now consider as physical abuse?
[A 15:19]: You were given a punch here and there, yeah. If you step— if you stepped out of line, if you want to go to put in a cell, you were given a punch or a slap.
[B 15:38]: Can you recall where they'd hit you? Was it in the face?
[A 15:43]: Genitals. Give you a kick or a punch in the genitals. Never anywhere that could be seen. Never.
[B 15:58]: Looking back at your time, would you say that there's anything what you would now consider as emotional abuse?
[A 16:04]: Oh yeah, yeah.
[B 16:07]: And then again, for looking back at your time at the assessment centre, is there anything what you'd now consider as sexual abuse?
[A 16:14]: No, no, no, no problem.
[B 16:17]: So I'm going to ask the following questions again in relation to all three levels of abuse that you suffered while you was at the assessment centre. So in relation to the neglect, Richard, could you please confirm who was involved or responsible?
[A 16:33]: The system. The system is the system, yeah, clear and simple. There is only one answer, yeah, yeah, it's the system. Edinburgh Council. Or in our children's panel allowed this to happen by putting the children in here.
[B 17:01]: Can you think of any specific— sorry, can you remember any names or any specific roles, descriptions of the staff?
[A 17:12]: One springs to mind, and his name is Ronnie Motherwell.
[B 17:17]: Ronnie Motherwell? Yes. And would you say, um, Ronnie Motherwell was responsible for any of the abuse that you suffered when you was there? Could you specifically highlight which levels of abuse? Which type of abuse?
[A 17:35]: He would punch you. He would kick you if you were gonna get— yeah, I mean, it's— yeah, just an odd dig. It was not to the extent as Lendrick Muir, but there was— you're always alert, you know. I mean, you knew what was coming if you stood out of line.
[B 17:51]: Yeah. And again, in relation to who was responsible, um, for the physical abuse, um, who would you say was involved or responsible for that? Staff. Yeah. Do you remember any specific names?
[A 18:25]: Well, Ronnie Motherwell was one. Um, not really. He always starts— he always sprung to mind. Um, he was a Scouse, like, yeah, in the highest order.
[B 18:53]: And again, in relation to the emotional abuse, um, are you able to confirm who was involved or responsible?
[A 19:00]: Well, everybody dealt with my care package, to be fair.
[B 19:04]: Everyone dealt with your care package?
[A 19:06]: Everybody dealt with my care package, yeah, because I mean, I go to an assessment centre— sorry, I go to a children's panel, and there was no dialogue with myself. I went there because I kept absconding from Landryk Muir, and the next thing I know, I walked— I was shackled and put into a social worker's car. Taken from my parents, no explanation, no nothing.
[B 19:34]: You were shackled, did you say?
[A 19:36]: Handcuffs, eye cuffs, yeah, yeah, cuffs, so I couldn't abscond, I couldn't run away, because if I got to that door, I would have, trust me.
[B 19:46]: Yeah, so you was putting cuffs on, then putting cuffs and taken to the car, then straight to the assessment centre, straight there.
[A 19:54]: Yeah, there's no passing go, there's no goodbye to parents, nothing. I always remember the children's panel had a button under the table, and I knew— obviously I knew exactly what was going to happen. The button was pressed, you could hear it. Yeah, indicate them to lock the doors down the stairs.
[B 20:30]: And was this the door downstairs? You mean in the entrance of the building?
[A 20:34]: Correct. Yes, yeah, they sealed it so I couldn't get out.
[C 20:50]: Hi, this is Craig. Hi Craig, it's Leah calling from Eleanor Legal. Is now still a good time to conduct your witness statement?
[B 21:01]: So now we're just going to go through each level of the abuse, if you're able to provide one clear example of what happened, where and when did it occur, what was happening before the abuse took place, during, and afterwards. So we'll start first with the neglect. Could you please provide me with one clear example of what happened, Richard?
[A 21:23]: Yeah, well, neglect to me was being put in a room for 3 days, potentially, or longer or shorter, and on average 3 days with no clothing, no stimulation, no light.
[C 21:43]: Kind of your final chance to say what you need to say.
[A 21:48]: And what abuse did you want?
[C 21:50]: I mean, you got a drink or something nearby?
[A 21:56]: Okay, people can understand. You mean you're ripped from your family, put into this surrounding without any chat, dialogue, anything?
[C 22:07]: Some questions could be quite upsetting because to give concerning home and care in the same past. Just take your right-hand side now. And before we do start, have you previously made any civil claim, criminal injuries claim, retrafications complaint, police report, inquiry statement, or claim to another team about any assistance you received? And have you ever received any payment, apology, settlement, or decision Do you recall what happened after this?
[A 22:46]: What respect?
[B 22:47]: So once you was obviously let out of the room, all right, just go back into mainstream then.
[A 22:54]: Yeah, you get your collection of clothes, you get your clothes back, and you just go back into your room. But I was put in there for 3 days because I refused to eat for 4 days.
[B 23:14]: You refused to eat for 4 days?
[C 23:18]: Yep.
[B 23:27]: So now this will be in relation to the emotional abuse. Are you able to provide a clear example of what happened, where and when did it occur, what happened before, during, and afterwards?
[A 23:40]: I mean, I'm sounding like a stuck record here, but the motion— the emotional abuse started when I was in that children's panel, you know what I mean? There was never any questions as to why I absconded from Lendrickmuir. And obviously I could have told somebody, and what I was just labelled as this delinquent, and then the best thing was just to lock me up, and that emotionally screwed me up big time.
[B 24:40]: It's just to go back a little bit, and if ever you do feel like obviously that you're repeating yourself I do apologise, obviously, for the repetitive questions. If the question— if the answer is the same, don't worry about giving a repetitive answer. It's still okay to do so. Okay, no problem. And finally, the final example, if you'd be able to give one clear example of what happened in relation to the physical abuse, where and when did it occur, and what happened?
[A 25:11]: It wasn't as bad as previous establishments. But I mean, we were teenagers, and if you anything out of line, then you would get a dig, you got punched. So it would happen, might happen on a daily basis, it might happen every 3 days, just when I got a bit cocky or rebelled, you know what I mean, you're put back into line.
[B 25:44]: So you said you'd receive a dig?
[A 25:47]: A dig or a punch? Yeah, a dig, as in a dig in the ribs, or yeah, punching genitals or kicking genitals.
[B 26:11]: And again, can you recall anything what was happening, what would happen after this, after being in receipt of a punch?
[A 26:19]: You would just go on about your daily routine, whatever that may be, the norm. It was just accepted.
[B 26:35]: When you say it was accepted, was this by members of staff?
[A 26:39]: Not by me. It was— I just accepted it because I was— it was, it was the right thing to do in my head. I mean, I had been out of hand or I'd done whatever I'd done, and I mean, and that was your— I mean, obviously there's consequences in life, and that to me is a consequence. At the time, when you're a teenager, you just don't know any better. Okay.
[B 27:25]: So now the relating 5 questions are going to be very repetitive, but it's just going to be in relation to the neglect, emotional, physical abuse. How often did the neglect happen? Over what period? And did it ever change or become worse?
[A 27:38]: Well, you were neglected from the minute you were in there. Really, I mean, from day 1 to day 21, you were neglected. Looking back, you know, I mean, I mean, you wouldn't treat an animal the way that we were treated as children. This is a big thing. We were children, okay? And it's horrendous.
[C 28:16]: Say she had been there since the 2nd of August 1968 and that Crosslet is the only home that she has known. You remained at Crosslet during your early childhood, but Crosslet was under quarryers but it was not classed as a quarryer's home. So it's— does that make sense?
[B 28:33]: And again, the same question but this time in relation to the emotional abuse, Richard. How often did this happen, over what period, and did it ever change or become worse? Worse.
[A 28:42]: My emotions were— I mean, I couldn't focus, I couldn't think, and I was just robotic. I mean, I was in the system, so your emotions didn't come into anything back then.
[C 29:07]: Was 1973. You've been there from the age of 5, and it looks like you were there for about a year.
[B 29:14]: I couldn't think. I was robotic. I was just in the system. My emotions never came into question back then.
[A 29:20]: No, no, obviously I'm fucked up. That's, again, that's the way I felt at the time.
[C 29:25]: That's just—
[A 29:27]: my head was just done.
[C 29:33]: '88 until '81. I've got a 6-month family placement.
[B 29:43]: And again, it might seem a bit repeated, but in relation to the physical abuse, how often did this happen? Over what period? And did it ever change or become worse?
[A 29:53]: It didn't come any worse because there was cameras and they couldn't really make it any worse as such. It happened periodically. It could happen once a day, it could happen once every 3 days.
[B 30:15]: So it could be once a day or once every—
[A 30:18]: yeah, it was really— I mean, that was their form of punishment when we were out of line.
[C 30:27]: And do you understand the purpose of the statement? And do you agree that it can be used for your Scottish redress application alongside any supporting evidence? Amazing. So I'm gonna ask some questions about your personal background and your entry into care, but I know that that would be a bit difficult for you.
[B 30:47]: We're now on to the next question. Again, it'll be asked again, um, 3 times, just in relation to the abuse of which you've suffered. So I do apologise if it becomes a bit tedious or repetitive. So in relation to the neglect, what immediate effects did you experience?
[A 31:05]: Immediate? Worthless. Yeah, all my self-respect.
[B 31:16]: As in you like lost all your self-respect?
[A 31:18]: Yeah, a lot. I mean, whatever respect I did have for myself, it was gone. I absolutely despised my family because of this.
[C 31:26]: Do you know anything about why you were put into care?
[A 31:36]: Yeah, just life. And just, I, I just hated life.
[B 31:44]: That's perfectly fine, Richard. And we're now going to go into relation to the emotional, emotional abuse. What immediate effects did you experience? Was there any fear, shame? Sleep problems, bedwetting, running away, behaviour, or school changes?
[A 31:58]: I couldn't run away because we were obviously locked in. Um, what else? Emotional.
[B 32:09]: Um, just take your time. It's best to try and maybe think of it as like, how do you remember how it made you feel?
[A 32:19]: Oh gosh. Worthless, just like I was a nobody. I just felt, and I was existing but not living, you know what I mean?
[B 32:32]: Yeah.
[A 32:34]: I just felt that there was— I mean, I had a name, but that was all I had. I was a nobody, and I was treated like a nobody. I was treated like a problem child.
[B 33:00]: Yeah, so I just couldn't run away as I was locked in. I felt worthless, like I was a nobody. I was not living, I was just existing. I felt like all I had was my name. I was treated as a problem child.
[A 33:11]: Yep.
[B 33:12]: No problem. And then again, and this is just in relation to the physical abuse which you suffered, what immediate effects did you experience from the physical abuse?
[A 33:23]: To be honest with you, James, I've become numb. I've come numb to it, and it just— it became part of life. I was— I just accepted it. Yeah, you couldn't do anything else but— you're locked in, you couldn't do nothing, you couldn't run to speak to your mum. I mean, you had nobody to turn to.
[C 34:01]: When you were there, was that in a house or was it in like a—
[B 34:04]: The final— oh, sorry. So there's only 3 more questions in relation to this care setting. Did anyone witness, know about it, or experience something similar?
[A 34:14]: I mean, everybody knew what was going on there. Everybody knew it, like.
[B 34:21]: Can you remember any names?
[A 34:22]: No, I was only there for a short period of time, only 3 weeks, as I say. I can't remember.
[B 34:27]: That's perfectly fine.
[A 34:32]: I mean, as I see it, it was just— it was life, it was normal.
[C 34:38]: Um, can you remember anything about your daily life there? So what was the actual college itself like?
[A 34:43]: And I think it was normal for the staff just to, to do it, and it was just accepted.
[C 34:58]: Okay, what about any of the food? Can you remember what any of the food was like? Okay. And did you do schoolwork?
[B 35:12]: So, but everyone knew, everybody knew what was going on there. I can't remember the names as I was only there for 3 weeks. It was life to me at this point. I was led to, I was led to believe that this was that it was normal behaviour, that it was also normal for the staff to do it, like it was accepted.
[A 35:27]: Yeah, it's just been— if you've done something wrong, you get punished. And yeah, a kick or a punch was a punishment, and that's just become the norm. Yeah.
[C 35:35]: What about hygiene-wise? Did you get any toiletries, you know, shower gel, shampoo, toothpaste?
[A 35:41]: Was that provided?
[B 35:49]: Did you ever tell anyone or try to get help?
[A 35:52]: No, I had nobody I could tell because everybody that I knew was in the system.
[C 35:58]: And what about clothes? Were you given any fresh clothing?
[A 36:03]: I mean, who would believe us as children? We were never believed, never.
[B 36:22]: And then Robert, finally, what was different at this placement compared with the others?
[A 36:29]: You couldn't go. I couldn't escape. I had to accept what was coming or what I was getting.
[C 36:48]: Yeah, absolutely.
[B 36:53]: So now that concludes, um, your second care setting, um, being at the assessment centre. Um, I know, again, apologise for the, uh, tediousness of the questions, but We'll be going through the final set of 12 questions again, this time in relation to your final care setting. So Richard, could you kindly just confirm the institutional name, the location, approximate date and age, and who placed you there?
[A 37:22]: It was St Catherine's. It was adjacent to the assessment centre in Edinburgh, Howden Hall. Liberton. I was placed in there by the Children's Panel after my 3-week initial assessment period was over. I was roughly 14, 15, probably near the 15 mark.
[C 37:48]: Okay, are you okay? Yeah, take your time.
[B 38:03]: Yeah, so St. Catharine's units adjacent to the assessment centre, Howden Hall, Liverpool. I was placed in there by the Children's Panel once my 3-week assessment was over. How old did you say you were at the time?
[A 38:14]: 15. 14 and a half, 15.
[B 38:23]: And the next question, um, what type of setting was it and how long were you there?
[A 38:27]: It was an open setting, an open children's home. Uh, I was there just under a year, I believe. So just over a year, just under a year, and I'm sure it's just under a year.
[B 38:50]: No problem, no problem. So now, um, again, we're just going to go through a brief description of what your ordinary day life was like at St. Catherine's unit. So as the same with the previous, we'll start off with the accommodation. Could you kindly just confirm what the accommodation was like?
[A 39:08]: It was a bedroom, um, well, dorm with 5 boys in it.
[B 39:15]: Yeah, had 5 bays.
[A 39:17]: Yeah.
[B 39:18]: And was there any windows?
[A 39:20]: Yes, there was a window. Yeah, yeah.
[B 39:25]: So there's windows to allow natural light. Was there ever a toilet in this, um, in your dorm?
[A 39:32]: No, no, not at all.
[B 39:46]: What was the overall hygiene like of the dorms?
[A 39:50]: It was better, definitely better. There was more women involved in the care there.
[B 40:05]: Yeah, and can you remember what your daily routine was like?
[A 40:10]: Um, it was pretty systematic. Again, you would get up, um, you would go down, down for breakfast. Yeah, um, no, I think you just go after breakfast, you would go then most of the time I was a day pupil at my high school, so I would be travelling in the bus to the high school.
[C 40:43]: Hold on one moment.
[B 40:52]: You take a day bus to the, to the high school?
[A 40:55]: Yeah, yeah, not, not, not initially, but once, once you were there for a while, I was getting the day bus. But initially It would be that they had some, like, say, a classroom environment, but again, there was never any lessons being taught. I mean, we're all different ages, and you know what I mean, so they couldn't categorise us like that. It was just impossible to do so.
[C 41:27]: Are you okay? Yeah.
[B 41:36]: So I've got so far, um, the bedroom slash door had 5 bars. There was, uh, there were windows to allow natural light. There was no open toilet in the dorms. The overall hygiene was better. There were more women involved in the care there. My routine was systematic again: get up, down for breakfast. Most of the time I was a day pupil at my high school. I would take a day bus to the high school. Not initially, it would be a classroom environment in the unit. There was no education though. With the mixed ages and abilities, this was impossible to categorise.
[C 42:08]: Yep.
[B 42:08]: Can you remember what the overall food was like? Did you have 3 meals a day? Was there any choice?
[A 42:14]: No choice, no. It was take it or leave it. Yeah. And then there's breakfast, pretty standard breakfast, which was usually porridge, I think it was at the time. Um, yeah, um, it's just standard. There was no choice. You just— it was there. If you ate it, you ate it. If you didn't eat it, then you went hungry.
[B 42:43]: Was you ever provided clothing when you was there?
[A 42:46]: With other— what, sorry?
[B 42:47]: Was you ever provided clothing?
[A 42:49]: Yes, because I had to attend school, so yes, I was.
[B 43:01]: And with the clothing, what was provided, would you say it was adequate and clean?
[A 43:06]: Um, it's adequate, I suppose. Yeah, I mean, it couldn't really be to the extent of his previous establishments because you're in the public domain. Yeah.
[B 43:32]: And do you remember what your access to contacting your family was like? Would you ever refuse to access?
[A 43:44]: As time went on there, I actually had weekend access home.
[B 43:53]: Was this ever threatened to be taken away from you?
[A 43:55]: Oh yeah, constantly. If you misbehave, it'll be taken away from you. Oh yeah. Okay, buddy.
[C 44:08]: Yeah, I'm just making sure that you knew.
[B 44:20]: So how did the staff— how did the other children generally treat you here?
[A 44:26]: Okay, because I was one of the older ones now.
[B 44:35]: Yeah, and how did the staff genuinely treat you?
[A 44:41]: If you followed orders, okay. If not, again, you get the dig, you get the punch. You would get— I mean, many times I was dragged by the hair into the office. The office was the place that it would happen.
[B 45:00]: You would get a dig. When you get a dig, is that again to the ribs and to the genitals?
[A 45:05]: Punch to the ribs, yeah. Yeah, yeah, never nothing visible. You know, I mean, never ever mark you.
[C 45:19]: And did you say this mainly occurred in the office? Yeah, you could take taken into office.
[A 45:33]: Yeah, out of sight, everybody else.
[B 45:36]: And sometimes dragged by your hair, is that correct?
[A 45:38]: Oh yeah, yeah, regular. Yep, yep.
[B 45:40]: And this was a regular occurrence?
[A 45:45]: Yeah, if you stepped out of line. Yeah, yeah.
[C 45:48]: Did anyone else witness that?
[B 46:01]: Can you remember any— if there were any rules, punishments, isolation, or unsafe arrangements enforced by the staff?
[A 46:07]: No isolation. They couldn't isolate you there because it was open. Um, punishments, you would lose— um, I'll remember, you'd lose— they used to have the chance of getting you like a snack in the morning, and they would take that from you. You would lose a snack. In the morning.
[B 46:25]: Yeah.
[A 46:26]: And you— I mean, there's a lot of punishments, I think. I mean, there's a lot of work you have to do. Cleaning— you have to do a lot of cleaning in there. Mopped floors and brushing floors and windows. You're just— you're just a skibbie.
[B 46:39]: Yeah, that's perfectly fine. So now, um, we're going to go through, um, what happened there, which we could now consider abuse. And Would you like me to read out again the categories of abuse and what is considered to be a qualifying behaviour?
[A 46:57]: No, I just got my questions.
[B 46:59]: That's perfectly fine. So looking back, is there anything what you now consider neglect?
[A 47:04]: Yep, yep, there is. Neglect is obviously neglecting your food in the morning, you lose your snack. You were getting hit. That was part of neglect. There's a lot of physical abuse, but it's still neglect. And you're just basically just— you just go on, man. I never got an education the whole time I was in these establishments. And because initially I had to— there was a classroom there, um, but until I got my leave to go to high school, I never got— no, man, I was so far behind when I went back to high school, so far.
[C 47:44]: Yeah, but I called it try it, and the guy was like, oh, and I was like, is that not what it's called? I was like, no.
[A 48:09]: What's the worst case look like for you?
[B 48:15]: Is there anything what happened there what you'd now consider as physical abuse?
[A 48:20]: Physical abuse? Yeah, yeah. And nobody deserves the right to be hit if you don't follow orders or dragged into an office.
[B 48:47]: Did anything happen there what you would now consider abuse, um, being either emotional or sexual?
[A 48:56]: Yes.
[B 48:57]: And is that for both?
[A 48:59]: Um, well, the emotional part of things is being there. And you know, I mean, dragged and been told nothing. And yeah, definitely emotional. And at the same time, I had no emotions. Yeah, I was emotionless. That was worthless in my view.
[B 49:28]: So just for being there in general, Being dragged there and being told nothing, I became emotionless as I believe— I believed I was worthless.
[A 49:37]: Yep, yep, that's where you felt to believe. That's the way you're treated. Yeah, be seen and not heard.
[B 49:50]: Be seen but not heard. And looking back at your time within St Catherine's, is there anything what you'd now consider as sexual abuse?
[A 50:11]: There was a couple instances, yes. And again, um, in the office, um, I always remember his name because it's similar to my surname, was a Mr Richard Garrie. He was one of, like, say, the housemasters.
[B 50:24]: Mr Richard Garrie, did you say?
[A 50:26]: Mick. Mick.
[B 50:27]: Mick. Mick Garrie.
[A 50:28]: Yeah.
[B 50:31]: So when you say Mick Garrie, is that two separate names?
[A 50:34]: No, no, it's one name. MC Garrie.
[B 50:37]: Yeah, yeah, just wanted to make sure. And was this a teacher?
[A 50:41]: No, he's like the housemaster.
[B 50:44]: He was the housemaster.
[A 50:46]: Yeah, no problem. Any times that you were dragged into the office. And you always have an option now, getting a punch, rubbing them down below.
[B 50:58]: Yeah, no problem. Just give me one second.
[C 51:21]: You weren't really given toilet seats, you just had to— it was awful, but was the soap shared? Okay, so that bar of soap would have been shared between all of the lads in there? Quick. How did the staff treat you here? Can you remember their name?
[B 52:00]: So moving on to the next question, um, I know this is going to seem a bit, um, tedious because you've already given one name, but in relation to the neglect, are you able to provide Are you able to confirm, sorry, who was involved or responsible?
[A 52:15]: Mr Richard Garrie, and there was another, meant to be a teacher by the name of Mr Acres.
[B 52:20]: Mr Acres. Acres spelled A-C-R-E-S. Sure, it would have been.
[C 52:26]: Yeah, yeah, yeah.
[B 52:27]: I'll put it in speech marks just in case.
[A 52:29]: Yeah, he took a very dislike to me.
[B 52:42]: Can you remember what Mr Richard Garrie's role was?
[A 52:45]: He was a teacher.
[B 52:56]: In relation to the physical abuse, again, could you confirm who who was involved or responsible?
[A 53:04]: Um, predominantly Mr Richard Garrie and Mr Acres.
[B 53:08]: And Mr Acres. And then for the sexual abuse, Mr Richard Garrie. Now this is going to be the most distressing part of the witness statement to finish this off with for the care setting, and so take your time in answering it and we'll get through it as quickly as we possibly can. In relation to the neglect, could you please provide one clear example of what happened, when and where it occurred, what was happening before, during, and afterwards?
[A 53:56]: Neglect in here. I mean, this is the last place I was in, and obviously because I had freedom, um, because of the neglect, I rebelled. And I rebelled big time, but out with the care system. I rebelled.
[B 54:33]: But this is only in relation to the CUR system. So what happened following this?
[A 54:51]: Uh, what did I do?
[B 54:53]: Yeah, so you stated that, um, for as a clear example of what happened, I spiralled out of control.
[A 55:01]: Yeah, yep. I just got into trouble and I was stealing, breaking and entering. I just went off the rails. I just couldn't cope anymore. I just rebelled against everything and everybody. Yeah, I come into contact with.
[B 55:20]: And what happened after this?
[A 55:21]: Um, my time in St. Catherine's, when I come to an end, I went back into mainstream schooling, um, and I left very quickly. I turned 16 and I left school with nothing, no qualifications.
[B 55:42]: Nothing. So now we are just going to go into one clear example of what happened in relation to the physical abuse. Could you kindly confirm where and when did it occur, what happened during, and what happened afterwards?
[A 55:54]: It happened as soon as you stepped out of line, as soon as you disobeyed an order or you did something that they didn't like. You were then taken in the office for your punishment.
[B 56:14]: And sorry to ask, but what would that punishment usually entail?
[A 56:24]: Well, you had a choice. You had a choice of rubbing them down with a blow or a strap. I'm sure it's a strap, is it? There's a TAWS, you always remember.
[B 56:34]: The what? Sorry, how do you pronounce that?
[A 56:36]: T-A-W-S-E. That was a name for a posse. T-A-W-S-E. And it was a strap with a split in it, and you'd be beaten with that strap.
[B 56:48]: With a slit in it?
[C 56:51]: Yes.
[A 56:52]: Or you could take the easy option and not get beaten.
[B 56:57]: Yeah.
[C 57:02]: Okay, and so was this kind of just one time example?
[B 57:07]: And that was Mr Richard Garrie.
[A 57:09]: He was, yeah, he was the only one that done that.
[C 57:11]: You said that is one of the most clear examples of what happened to you, and he was the only one?
[A 57:16]: Yeah.
[C 57:17]: And what about the bar of soap? Was that like a one-time thing?
[B 57:35]: Unless there are any other instances, um, of the sexual abuse, I'm just gonna go ahead, um, obviously if you are okay, just to copy obviously what has been said previously in relation to, um, the masturbation in the office. Is there any other instances where you can think of? What?
[A 57:54]: No, because honestly, I was 100% actually got him by the throat one day.
[B 57:59]: Say that again, sorry.
[A 58:00]: I actually got him by the throat.
[B 58:02]: Oh, did you? Hold on, hold on, we'll, um, I'll, um, we'll, we will, uh, make note of that once I've just got the copy and paste and put what actually happened for in relation to that.
[C 58:16]: Sounds horrible, it's just the easiest way to say it, just to be straightforward, isn't it? So the soap is quite a regular thing, what about the stings? That quite regular as well? Do these stings leave marks, leave injuries?
[B 58:34]: So I've just started to put that in. One time I gripped Mr Richard Garrie by the throat.
[A 58:38]: Yep, because I wouldn't do what he wanted me to do and I just snapped.
[B 58:45]: What happened following this?
[A 58:50]: Nothing. Nothing at all.
[B 58:52]: Okay.
[A 58:52]: And it was so bizarre, it just stopped because he couldn't— I was, I was, I was a big lad and he couldn't, he just couldn't deal with it.
[C 59:03]: Um, right. Did you experience any fear, shame, sleep problems, bedwetting? Anything like that? Yes, you can tell me exactly what you experienced. And if you did wet the bed in Irkut House, how was that dealt with?
[B 59:31]: So just a couple of final questions in relation to the institutions. So in relation to the neglect, how often When did this happen, over what period, and did it change or become worse?
[A 59:41]: It happened over the period of time I was in there, and I would say probably for the first 6 months it was worse.
[B 59:50]: Yeah.
[A 59:52]: As I grew and got older, I don't think I was neither little boy anymore, and so they kind of lost interest in me. And I said I was towering 6 foot, um, and I think I kind of intimidated them a little bit. Yeah, to my advantage.
[B 60:29]: So I'm just gonna put, it happened over the time I was in there, and probably the first 6 months it was the worst. And as I grew and got older, they seemed to lose interest in me. I was now 6'2\" and I feel like I may have intimidated them a little bit, which was to my advantage.
[A 60:45]: Yeah, I think I became a lost cause to them. They couldn't do anything with me, and they couldn't bully me because I've had it for the last 3, 4 years of my life. I just wasn't treatin' it anymore.
[C 60:57]: Okay, should we move on to Raysdale? Okay, so I've got Raysdale from 1983 to '85. You left 2 years. Can you tell me a bit more about what Raysdale was? Was this, again, was it a house? Was it residential?
[B 61:15]: So again, this will be the same question, but this time in relation to the physical abuse. Would you be able, um, how— what, sorry, with the physical abuse, how often did this happen over what period and did it ever change or become worse?
[A 61:30]: Again, I'm gonna say the first 6 months was bad, and once— basically, it was daily. It's when you stepped out of line. But once I had shown that I'd had enough, again, the physical abuse stopped And again, the same question in relation to the sexual abuse.
[B 62:06]: How often did this happen? Of what period? And did it change or become worse?
[A 62:12]: Um, probably the first 6 months again. Um, because that's when I actually attacked them.
[C 62:18]: Um, and you could come and go as you please. Um, what about the bathrooms? Are they again with a shed? Okay. Um, did you get toiletries in this place? What about clothing?
[B 62:46]: So I put, from the first 6 months, again, when I attacked him/defended myself, the abuse stopped.
[C 62:56]: Yep.
[B 62:59]: So now again, it's the same question going to be asked but in relation to the factors of abuse. What were the immediate effects which experienced in relation to the neglect?
[A 63:11]: Immediate effects, psychological effects again. And just, I think I thought that little of myself anyway, and it didn't bother me anymore. And they couldn't do or kick me down any more than the last few establishments had done, you know what I mean?
[C 63:32]: It's Um, please say you are.
[A 63:36]: Quite hard to explain really.
[C 63:39]: Oh, lovely, and you met your partner there. Wow, definitely meant to be, no argument about that. Um, did anything happen that you would now consider to be abuse?
[B 63:54]: So she put psychology effects on me again. Um, I felt little of myself. It didn't bother me anymore. They couldn't break me down any more than what the other institutions already had.
[A 64:04]: Yep.
[B 64:05]: In relation to the physical abuse, again, what is the immediate effects that you experienced?
[A 64:15]: Again, it's when you've had it so long, it doesn't really affect you as such as it does somebody that's never had it. Because you have it on a regular basis, you know what I mean? It doesn't really affect you any different from day 300 than it is from day 1.
[B 64:39]: There was a regular occurrence, it didn't affect you as much from day 300 to day 1?
[A 64:47]: Obviously, for somebody to accept that as norm must be seriously damaged. Yeah, but that's what it was, that's what happened. It was normal.
[C 64:57]: Okay, brilliant. So that was all of the care patterns that we've gone through. I'm now going to move on to the next kind of different sections of questions, but these are about your time in care overall, not just one at a time. So across all of the placements, you were Who would you say were the main people responsible for what happened to you? Yeah, so Mary, Helen, and then Brian. Okay. Were other children affected?
[B 65:39]: Again, what immediate effects did you experience following the sexual abuse?
[A 65:46]: Quite much the same answer as the rest, to be fair. Yeah, but I was— I was— I come to the extent that I was not— I refused to take it anymore.
[B 65:57]: Um, so pretty much the same answer as the rest. And what was— what was the way you said following that?
[A 66:03]: Um, I pretty much say, well, I drew the line and I said, that's good, because then I was getting older, I was looking at girls and, you know, I mean, these, these things hold me the right way in life for where I wanted to be, you know what I mean? I didn't want to— I'm not gay, I never have been. And, and I just thought, no, I'm just not allowing it. And that's why I was so, so determined not to allow it anymore.
[C 66:38]: Were complaints discouraged, ignored, or punished?
[B 66:46]: So, Richard, I put pretty much the same answer as the rest. I drew the line when I was getting older. I started to think about girls, etc., and I wanted to be in the right place in my life. I was determined to not allow those things to happen to me anymore.
[A 66:58]: The sexual abuse, yeah, most definitely. Yeah, as for the rest, I mean, that was with me for a long time. Yeah, couldn't get rid of that. I could do something about the sexual.
[B 67:10]: So now we're just on to the final 3 questions in relation to the care settings, Richard, so we should be able to fly through this soon. Did anyone else, in relation to all of the abuse that you experienced at Catherine's unit, did anyone witness it, know about it, or experience something similar?
[A 67:26]: Not the sexual. Nobody witnessed that, no. Apart from Megari.
[B 67:39]: But they witnessed everything else?
[C 67:46]: Yes.
[B 67:47]: Did you, did you tell anyone or try to get help?
[A 67:51]: No.
[B 67:52]: No. This is obviously going to sound really stupid, and I do apologise. If you didn't tell anyone or ask for help, could you provide us with a reason as to why?
[A 68:05]: I was embarrassed. Yeah. What are you going to say? I mean, it's taken me 40-odd years to come and speak to you today, you know what I mean? It's— back then, it was— I think child abuse, I mean, now it's I mean, totally out of hand. But then it was accepted, you know what I mean? It was, it was what appeared to be the right thing to do, you know what I mean? Yeah, as a beautiful—
[B 68:35]: it's just So I just put no. I was embarrassed to tell anyone. It's taken me 40 years to speak to you today. Back then, child abuse was accepted and also out of hand. It was appeared to be the right— it was appeared to be the right thing to do, but it is abuse looking back now.
[A 69:13]: 100%. There's nothing, there's nothing else it can be, you know.
[C 69:16]: I mean, it's, you kind of sugarcoat it.
[B 69:30]: And then finally, Richard, what was the difference at this place, at this placement, compared with the others?
[A 69:37]: The, the, the big thing was, um, I left here, back into mainstream, that I could see a way out of here. I had clear closure, you know what I mean? I had a path that I know in my head. Play the game and this is where you're going to be.
[B 70:21]: So, but the big thing was I left there, I could see a way out of here. I had clear closure and a path, and a path that I had in my head, just to play the game and I'll be where I need to be. Just play the system.
[C 70:34]: Yep.
[B 70:34]: Fantastic. And that concludes the placement sentence of the witness statement. Now it's just going to be a couple of questions, what we should be able to fly through quickly. It won't be as meticulous as that, so we'll try and get through quickly. So, people involved, reporting, and institutional knowledge. Across all placements, who were the main people who was responsible?
[A 70:58]: Social workers. They put me in that situation.
[B 71:02]: So with the social workers, do you recall any names?
[A 71:06]: Only one social worker, his name is Gordon. But he, he, he— the thing I can't understand to this day, why was I never talked to? You know what I mean? They talked to my parents, but they never once talked to me. And that's what I kind of get my head around. Well, I was never allowed to tell my storey. I blame my parents as well. I blame my sister. I blame, I blame everybody. And I blame my birth mother. I blame everybody because everybody had factored into this, you know what I mean? I was a teenager growing up in the '80s, and it was a hell of a place to grow up in a city in the '80s, you know what I mean?
[B 71:49]: Yeah.
[A 71:50]: And but I had no support. From my family, but more importantly, I've no support from professionals.
[B 72:21]: One second, I'll just relay back what I've got, just to make sure that obviously it's correct and we haven't missed anything. So, social workers, only one social worker, and he was called Garden. One thing I never understood from this is that they never spoke to me. Why did they never speak to me? I blame everyone for what happened to me. I grew up in the city in the '80s. It was a hell of a place to grow up. I had no support from my family, but more importantly, not from the professionals.
[A 72:53]: Yep. And you were labeled— you know what I mean? You were labelled a problem. And instead of fixing the problem, like what they do now, yeah, and you were just— well, I've just— for the last 2 hours, that's— you just had a snapshot into my life. Yeah, that's what you got. Back in the '80s.
[C 73:13]: Yeah, you just get to treat them the way you want to be treated, and that's exactly it. And you kind of live— you live your childhood through them. Yeah, that's an absolute concern, what I really do.
[B 73:33]: So I just put, I was labelled as a problem instead of fixing the problem. I was dealt with as a problem.
[A 73:43]: Correct.
[B 73:44]: Can you remember any other names who are the main people responsible?
[A 73:50]: There's too many. I mentioned everybody that I've just discussed with you over the past 2 hours. Yeah, I mean, people go in a role to support and help these people, you know what I mean? They must have had a job title, they must have had an interview to take on the role. Of the job. Yeah, you know, I mean, don't get me wrong, I met a lot of nice people there as well. I did. People genuinely want to help. But the second thing of it was, once you were labelled, you know, I mean, once the arrow was above your head, that's it, you were wasting your time.
[B 74:22]: Yeah, just give me one second, I'll just go back through into the cursors just to highlight any names.
[C 74:38]: Mike.
[B 74:39]: And do you not remember who Mike— what Mike's role was?
[A 74:42]: He was a teacher.
[B 74:43]: It was just a teacher?
[A 74:45]: Yeah, yeah, the deaf teacher. Yeah.
[B 74:47]: And it would say Mr Acre was a teacher. You don't remember the specific subject?
[A 74:51]: No, there wasn't a specific subject. Yeah, you would sit in a room and they would try and talk to you about geography, then history and maths, but you just wouldn't listen. And so they wouldn't force the fact. I mean, you just done what you wanted to do. You would sit, you would Skive, you would talk, you would do nothing.
[B 75:07]: And Mr Richard Garrie, did you say he was the boarding officer?
[A 75:11]: He was the housemaster.
[B 75:12]: Housemaster, that's it. Sorry about that.
[A 75:15]: That's okay.
[B 75:16]: So I've got Mr Richard Garrie, Mr Richard Aker, Mike as well. What was the teacher called? Mr Thornburn?
[A 75:25]: He was the head teacher. Thornburn, or the Beak. Thornburn, he was the headmaster at Glendrick?
[B 75:32]: Yeah, the Beak was his nickname. Yeah, so we got McGarrie, Mr Aker, Mike, Mr Thornburn, quotation marks, the Beak, and he was the headmaster. And was there anyone else who you named?
[A 75:50]: Not really.
[B 75:50]: No, that's perfectly fine, no problem. Um, the next question is, were other children affected and did you witness abuse or harm to anyone else?
[A 75:59]: Oh, everybody was there, especially Landry Muir. Yes, yeah, whoever was in my dorm at the time. Yeah, they're all— nobody missed out.
[B 76:16]: Nobody missed out.
[A 76:21]: A few years ago, I actually found a Facebook page that had been put up, and I wrote some really nasty things on it.
[B 76:31]: Yeah.
[A 76:32]: And they're still there, still there. I mean, that was done years ago, and there's a lot of nasty stuff on there as well from other, other people. I'm not gonna— again, that's not my business to discuss. Thanks.
[B 76:42]: No problem, that's perfectly fine. And why do you believe staff or the institution know or should have known what was happening?
[A 76:51]: Well, they're adults. I mean, I'm a father, I'm a grandfather myself, and I live for my children, my grandchildren, you know what I mean? And regardless whether they're children or not, they're in a position of trust and a position of care to look after us in the field. They dictated what way my life was going.
[B 77:32]: Well, they were adults. They were in a position of care. They was in control and dictated where my life was going. They had a duty of care and they failed. They failed.
[A 77:41]: Yeah, big time.
[B 77:43]: Yeah, no problem. Were complaints discouraged, ignored, or punished? Were you moved, threatened, or disbelieved?
[A 77:51]: Disbelieved. I never really told many people about it. Yeah, because of the— because you— because as I said to everyone, it was accepted, it was normal, it was life, it just happened, you know what I mean? So I mean, what are you meant to do? You can't fight the system, you just can't do it no matter how hard you try as a 13-year-old. I mean, who would believe me even if I did try? Nobody. I couldn't speak to anybody. I never see my parents. They just stopped me seeing them at the I've seen them periodically, but you can't go in and say to your mum, I was giving somebody a masturbating in somebody's office, can you? You know what I mean? You just can't do that. Even when I did go to the police, they said, don't be silly, you encouraged it. Yeah, I mean, I thought, wait a minute.
[C 78:54]: Sleep problems.
[B 78:58]: And then finally, have you ever reported the abuse to the police, an inquiry, a professional, or an authority?
[A 79:06]: Yeah, reported to the police. Yeah. Yep.
[B 79:09]: I know you've already stated this before, so it is a bit tedious, but what happened when you reported this to the police?
[A 79:14]: I was I was— because I was known to the police then, it was a few years, and I was turning into a criminal, I wasn't believed. I was told that I had encouraged it.
[C 79:27]: The kind of, if you went on holiday, sometimes you might struggle with somewhere you don't know.
[B 79:33]: You were told what? Sorry?
[A 79:35]: That I had encouraged the situation, I had encouraged the abuse, the sexual abuse. I must be gay. The exact words of the officer.
[C 79:46]: Okay, and is that still an ongoing thing? Okay, and when did that happen and how long did it happen for?
[B 80:00]: So the next is just movement between placements and leaving care. Why did you move between placements and were the reasons ever explained?
[C 80:06]: No.
[A 80:07]: Never, no, no. I moved obviously from the first one because I absconded because of the serious abuse. Second one was a result of abscondance, the first one. And the third one was, um, a partner wasn't ready to be integrated back into society.
[C 80:23]: Yeah, so I can understand that there would have been a struggle. How has what you went through affected relationships, parenting, friendships, Yeah, you give them the life that you wanted.
[B 80:52]: So no, never. I moved as I was, as I absconded due to serious abuse. Second was a result So it'll be expounding from the first and final setting I was deemed to, uh, I was deemed not fit to enter society.
[A 81:04]: Correct. Yep.
[B 81:07]: Did you run away, refuse to return, or ask to be moved?
[A 81:12]: You couldn't refuse. There wasn't an option.
[C 81:15]: What about friendship? Has it affected any friendship or your ability to maintain friendship?
[A 81:21]: I mean, the staff at Liverpool let me physically hitchhike home to Edinburgh, which is 60 miles, in different people's cars. They knew that was happening as a 13-year-old.
[B 81:32]: Do you say 60 miles?
[A 81:34]: Yes, 60 miles from that. I was 60 miles from my parents. Yeah.
[B 81:53]: So I just put, you couldn't refuse, that was never an option. The staff at Lendrick left me— let me hitchhike 60 miles to my parents' house, getting rides from strangers, and they not only knew but encouraged me to do so.
[A 82:05]: Yep, if you don't— if you're not happy, just bugger off again. Yeah, so I did.
[B 82:10]: And then finally for this section, when and what age did you leave care?
[A 82:15]: 16.
[B 82:17]: And what was your circumstances afterwards?
[A 82:20]: Um, for the first 4 years, my— from 16 to 20, uh, I was a criminal.
[B 82:28]: Yeah.
[A 82:29]: Um, I was even breaking in, um, doing everything I shouldn't be doing. Take no pride in it now whatsoever. Um, I got an 8-week prison sentence in Edinburgh.
[B 82:45]: One second.
[A 82:45]: Sorry.
[B 82:46]: No, don't apologise, um, Richard.
[C 82:49]: Yeah, absolutely. Just something that would remind you. Yeah.
[B 83:00]: Do you say 6 or 8 weeks?
[A 83:03]: 8 weeks. 8 weeks prison sentence.
[C 83:04]: How was it affected?
[B 83:05]: You were in Edinburgh? In Edinburgh and And what was it, what caused you to be placed into the adult prison?
[A 83:16]: Breaking in the house.
[B 83:21]: That's perfectly fine. So now it's just gonna go into the impact of your life. This may be a bit more of a distressing part, but after that we'll just be flying through. We should probably be done in the next 15 minutes or so.
[A 83:35]: Yep.
[B 83:35]: So this is the impact on your life, what the care setting has done. So how did this experience affect you at the time? So try to think about obviously your thoughts and feelings in relation to your safety, your trust, confidence, sleep, behaviour, education, relationships, and also your ability to speak up.
[A 83:56]: Well, as I say, I spiralled. The only way out I could see was rebelling. I was free, you know what I mean? I was free from that system. And instead of building my life and doing the right channel, I chose the wrong one because of the anger and the hatred and the hurt and deceit that I had in me. I couldn't speak to anybody. I had nobody to speak to. I mean, I was pretty much discharged from social services overnight. Yeah, one second, one second.
[B 84:47]: So you've got a— well, I spiralled. The only way I, um, the only way I saw was rebellion. I was free this way. Instead of building my life and choosing the right channel, I chose the wrong path due to anger, hatred, and deceit. I was essentially discharged overnight.
[A 85:03]: Yep, just 3 years of my life, then all of a sudden that's it, you're free to go. Yeah, no explanation, no nothing.
[B 85:27]: And how would you say this has affected your sleep, your behaviour, and your future relationships and ability to speak up?
[A 85:36]: For the first probably 20 years after that, it's horrendous. I had them— I was sleeping with different women. I've got 3 or 4 children that I have nothing to do with.
[C 85:48]: You know what I mean? Yeah, absolutely. Yes. Have you received counselling, therapy, mental health?
[A 86:00]: My family disowned me.
[C 86:02]: Yeah.
[A 86:05]: And I was, I was just a rebel. I was on a destruction mode. Do you not believe it?
[C 86:15]: Yeah.
[B 86:40]: The first 20 years after this was horrendous. I was sleeping with numerous women. I have 3 children that I don't have anything to do with. My family disowned me. I was just a rebel. I was in destruction mode. You wouldn't have believed it.
[A 86:52]: Mm-hmm.
[B 86:53]: Yep, yep, no problem. So the next question is, how has it affected your mental health?
[A 86:59]: Back in the day, you didn't have mental health. There was no such thing as mental health. That's only— that's a modern day. So my mental health was me breaking in. My mental health was me sleeping with different women, cheating, lying, stealing. That was my mental health. Because if you ask anybody 40 years ago what mental health was, nobody could tell you. Okay, I now know what I've done to my mental health.
[C 87:27]: Yeah.
[B 87:32]: So my mental health was stealing, break and entering, sleeping with numerous women. What else did you give an example for?
[A 87:39]: Just doing what I wanted to do. I mean, I couldn't— I didn't care. I mean, nobody could do any more to me than what had been done the previous 3 years.
[C 87:58]: No. Could any sibling, former resident, relative, friend, partner, or professional provide a supporting statement for your application, or would you want them to? You wouldn't. Okay.
[B 88:13]: How has it affected your physical health? Um, physically So like any alcohol or substance use? What were—
[A 88:23]: oh no, that's one thing I've been very strong about. I mean, I'll social drink now and again. I don't— I used to smoke at the time, but when I turned my life around, I stopped smoking. And I refuse point blank to do any kind of drugs. I've seen so much destruction with them in the care system.
[B 88:41]: Yeah, I've got no substance use. I only drink socially now. Um, how would you describe your sleep?
[A 88:49]: Terrible. My doctor refuses to give me any more sleeping pills because of the addiction, and I'm now on— actually, just give me a second, I'll tell you what they're called— diazepam.
[B 89:01]: Yeah, one moment.
[A 89:03]: Just two seconds. No, I'm a tripplin'.
[B 89:18]: I'm a tripplin'.
[A 89:20]: I'm a tripplin' for my sleep. But to be honest with you, I actually buy sleep pills on the black market.
[B 89:26]: Yeah, no problem. Hold on. Would you say this is due to it being a necessity?
[A 89:39]: Yeah, because my doctor won't give them anymore. Because of the addiction. But I've got— I need to sleep, you know what I mean? And it's all— I'm a— triptylene don't work. They calm me down, but they don't— they don't make me sleep. The only thing that makes me sleep is Zopiclone.
[B 89:54]: Zopiclone?
[A 89:55]: Yeah.
[B 89:56]: Do you know how that's spelled, by any chance?
[A 89:58]: Z-O-P-I—
[B 90:00]: yeah—
[A 90:00]: clone, C-L-O-N-E.
[B 90:06]: That's the only thing that helps with your sleep?
[A 90:08]: It's the only thing that'll put me asleep, yeah. And I know I'm addicted to them, I know that, but what's the options?
[C 90:15]: Yeah. And how are you feeling after discussing this on the phone?
[B 90:26]: Just give me one second, just while I just try and associate the— not associate, sorry, just try and fix the punctuation and grab my real quick.
[C 90:37]: Yep.
[B 90:38]: So, but no substance use. I only drink socially now. My sleep is terrible. My doctor refuses to give me more sleeping pills as he's concerned about addiction. I'm on diazepam, Amitriptyline. I do buy sleeping pills on the black market. This is a necessity as my doctor won't provide me with the drugs. Zopiclone is the only thing that helps me with my sleep. I know that I'm addicted, but what are my My options, by any chance, could you please just confirm for me what the milligrammes are for those?
[A 91:04]: Um, I think it's 7.5. It's obviously clone, I think. I don't have them to hand with me. I'm actually in a hotel room in Ireland at the moment on work. Um, the amitriptyline, I, I have, they're 10 milligrammes, but I take 2, so it's 20 milligrammes.
[B 91:20]: And how many of the zopiclone do you take a day?
[A 91:23]: Uh, 1. One at night.
[B 91:31]: Yeah, um, and then the diazepam?
[A 91:34]: Yep, I take one of them. I think there's 5 milligrammes. I've not got that in my hand either, like I said, in my bag in my car.
[B 91:39]: It's okay, don't worry about it. One, one a day?
[C 91:42]: Yeah.
[B 91:42]: And is that at night or just during the day?
[A 91:44]: At night.
[B 91:47]: Fantastic. Um, how has it affected your relationship, parenting? Friendships, intimacy, trust, or isolation?
[A 91:54]: No, um, since my children came along, the children I've been a father to, I mean, they've changed my life. Um, you've no idea.
[B 92:10]: Sorry, say that one more time.
[A 92:11]: I mean, talk about being an overprotective father.
[B 92:13]: Yeah.
[A 92:14]: Oh, you have no idea.
[B 92:15]: I have lots of problems.
[A 92:16]: Idea. And my children, my world. I see them on a daily basis. Yeah, for them, they're all doing well in life. My daughter's a paramedic. I mean, got 2 grandchildren, 2 on the way next year, and all full-time jobs, all got their own houses, done so well. And I, I thank myself for that. Um, of course, my strict regime that I've developed because of my abuse. So if anything, it's done some good. It's made me treat my children the way that I should have been treated.
[C 92:55]: Yeah. Be honest with you. I'm still— I'm working on the system, and every now and then I have to ask Auntie what that means. All right, Craig, well, you take care of yourself, and thank you again. All right, speak to you soon.
[B 93:30]: Bye. But since I've become a father to my kids, they've changed my life. Talk about being a A protective father. You have no idea. They are my world, the four of them. They all work full-time. They have a house. I gave myself a strict routine to stick to and I was able to provide myself with this. I wanted to treat my children the way I should and wanted to have been treated. They are my world.
[A 93:51]: Yep, yep.
[B 93:53]: And the next question: how has it affected education, work, confidence, opportunities, finances, housings, or day-to-day stability?
[A 94:02]: My strong will has got me out of the shit in my teenage days. Um, I, I left when I turned 20, um, after I'd done my prison sentence. I left Edinburgh. Hold on, you left Edinburgh? I left Endra. I wanted to prove my family wrong because I was written off, you know. I mean, I was a nobody. I was going to die. I was going to die crook and all this, you know. I mean, and I just got to the stage when I was 20, I thought, fuck you. Excuse my language.
[B 94:44]: No, it's okay.
[A 94:45]: I'm not going to be that person that you see I am. And I see, I packed up and I left. I left them with nothing but the clothes on my back. I'm left with no qualifications whatsoever.
[B 95:31]: So she put, my strong will has got me out of this shit from my teenage days. When I turned 20 after my prison sentence, I left Edinburgh. I wanted to prove my family wrong. It was like a fuck you. I wasn't going to be the person everyone thought I was going to be. I left with nothing but the clothes on my back. I have no qualifications. And finally, are there triggers, places, smells, authority figures, institutions, or situations that you avoid?
[A 95:58]: Not really, because I've never— I mean, I've never been near a care situation. My children have always had great upbringing, great education, you know what I mean? I've been such a strict father, but for the right reasons.
[B 96:12]: Yeah.
[A 96:13]: And I've never been in that environment, and I've never had any social— I mean, I would not allow a social worker near my door.
[B 96:21]: Yeah.
[A 96:21]: You know, I mean, I have no trust, no faith in that profession. And I actually have a friend whose wife's a social worker, and I will not associate with her in any way, shape, or form. And that's wrong. That's wrong for me to do so. And But it's a—
[B 96:38]: Sorry. It's okay to apologise. So I just got, um, not really, so I've never— sorry, not really, as I have never been near a care situation with my kids. They've had a great upbringing and education. I was a strict parent but for all the right reasons. I do not trust social workers. I will not let them near my doorstep. I have a friend who is a social worker and I will not associate myself with them.
[A 97:26]: So my friend's wife she's a social worker. And I know it's wrong, but it's the whole stigma, the word social worker, you know what I mean?
[B 97:37]: Yeah.
[A 97:37]: And I've seen the destruction and chaos they've caused in many people's lives. I mean, I've looked at all these child abuse cases and Orkney and things that have happened, and the social workers have been to blame. That's by the by, but what they've did to me personally, you know what I mean, Yeah, they can fuck off as far as I'm concerned. The whole system is dead and buried and will never be resurrected in my life. Never.
[B 98:29]: Can you just clarify something for me? You just stated that— oh, hold on. You said something then about like, um, if it's up to you, like about resurrecting something. Um, in relation to social work and social workers, what was that again? Can you just repeat it?
[A 98:52]: The only thing that's resurrected now is to speak to you about it.
[B 98:54]: Oh, okay.
[A 98:56]: Sorry, it would, it would be buried, gone. But I mean, you can probably hear from my tone, I'm getting so angry. Yeah, just thinking about these people and what they've done, you know what I mean? So many children have been scarred by this. When I say I've lost a friend through this—
[B 99:18]: yeah, I do apologise. My condolences.
[A 99:21]: No, listen, that's years and years ago, but again, it's the life that could have been saved.
[B 99:25]: Yeah, of course. Hold on, I'm just finishing up the punctuation and grammar on this and I'll read it back to you just to make sure everything's right. Just because we've gone over like quite a bit of the time period, so like I probably will lose the transcript on this. So I just want to make sure everything is crystal clear. So I just put, not really, as I've never been in a care situation with my kids. They had a great upbringing and education. I was a strict parent, but for all the right reasons. I do not trust social workers. I will not let them near my doorstep. I had a friend whose wife is a social worker and I will not associate myself with them. I know it's wrong, but it's the whole stigma of the word social worker. I've seen firsthand the effects that they've had on people's lives in regards to what's happened to me and the social workers' involvement. They can all fuck off for as I'm concerned. The only time it is resurrected in my life is speaking to you today. I have buried this. I'm angry with what has happened. To not only me but every other child. I lost a friend because of this. It was a long time ago, but this is a life that could have been saved.
[A 101:02]: Yep.
[B 101:02]: And then finally, in relation to the impact of your life, what impact has this had on your life overall, and what do you think may have been different if it had not happened?
[A 101:12]: What could have been different? Well, hopefully nothing could have been different because I love the life I've got now. But I could have left. I could have been deprived of an education, and that's so important. But because of my strong will, I mean, I've got a cracking job. I'm in a senior management role now. I'm on 80 grand a year, you know what I mean?
[B 101:42]: That's fantastic.
[A 101:43]: I own my house, I've got cracking cars, and I don't want for nothing, and this is not about money, not about money at all.
[B 101:50]: No.
[A 101:51]: But that's what the care system has done for me. That's me that's done that for me, and only me. That was the path I took when I turned 20, when I left Edinburgh, and I've done it mainly to prove my family wrong.
[B 102:15]: It's actually astounding how much spite can be such a motivating factor.
[A 102:21]: Honestly, you've no idea. I just didn't want to become a statistic, to be honest with you.
[B 102:31]: Yeah. So I just put, well, hopefully nothing but Nothing could have been different as I love the life I have right now, but I was deprived of an education, which is incredibly important. However, because of my strict regime, I have done so well for myself. I have a cracking job, nice cars, and a wonderful family. This is all due to me, my actions, and my determination. I wanted to prove everyone wrong and prevent it being another statistic.
[A 103:26]: Yep, spot on.
[B 103:30]: I'm just going to answer some questions now, which is just in relation to, for me, um, Do you know if there's any letters, photographs, reports, inquiry evidence, apologies, decisions, or previous correspondence made to support any evidence and supporting information what you've given today?
[A 104:04]: No, nothing at all.
[B 104:06]: That's fine.
[A 104:07]: No, nothing.
[B 104:09]: Could any sibling, former resident, relative, friend, or professional provide a supporting statement?
[A 104:15]: Um, no, nobody, nobody was here. Yeah, nobody was here. And, and I say because it's a taboo subject, you're not exactly going to come out homeless, started donating to your mum, you've been abused, are you?
[B 104:24]: No, of course not. So now it's just in relation to previous claims, application, or payments. Have you previously made any civil claim, um, criminal injuries claim, a redress application, a complaint, police report, increase statement, or claim to any other scheme about this abuse?
[A 104:41]: What you said, you're the first person I've talked about it in 40-odd years, so you're very privileged, I'll tell you.
[B 104:47]: Oh yeah, very much. I do feel very much So you've actually done such a fantastic job, if I'm being honest with you, Richard. Like, this is something more obviously is a very distressing and traumatic thing to speak about, but you've been able to conduct yourself very eloquently and also express yourself and give such detailed description that, like, I know this might sound a bit crazy, but like, I'm actually looking forward to drafting this statement up because you've just provided so much information. It's just going to be easy. I'm going to be able to fly through this. So again, I am glad that you've been able to finally speak about this and be a little bit open. And obviously, as you stated, we're here to try and get you the recognition and also the acknowledgement and apology, what you do deserve. Obviously, I know you stated that you haven't got any interest in relation to the money, but from what I can tell you now, that looking from our system and looking at provisional value of obviously your records, the statement what you've given today, you're estimated at a level 5. So that's anywhere between £80,000 to £100,000. But that's obviously— I can't say for right now that that's a guaranteed figure. But that is something what we believe that this level is going to be at. But it will all be down to the Scottish Redress Panel. In relation to that anyway?
[A 106:14]: It doesn't excite me. No, of course not. Maybe 40 years ago it might have, you know what I mean? But now I don't give a shit, really. I think what— you've no idea how this has made me feel now, just be talking to you. I'm not going to go run and speak to my wife when I go back home, but I think through time I might. I might do that.
[B 106:36]: I think it's one of those, I think now, like, not only for this for you isn't mainly to get anything back is in form of a compensation. I feel as though this is perfect for you in regards to your closure. I feel like now that you've been able to take a detailed account of what happened and to— obviously it's a bit easier speaking to me today because you can't put a name to my face. No, sorry, you can't put a face to my name. So yeah, it's one of those where like you probably would feel a bit more comfortable to speaking about it and being able to talk. And obviously, as I said, I'm very grateful for you to be able to do that, not only just for obviously my job and being able to do this for you, but also I'm thankful that you've done it for not for yourself really, because I feel as though this would be the start of something for you where you'd be able to—
[A 107:25]: Well, a bit interesting. I mean, to be honest with you, I don't think anybody's ever going to be alive that's caused any of this, and I don't think any repercussions is ever going to happen to these guys. And I've accepted that, you know what I mean. But I think what makes me happy is that the government has realised there's been a problem.
[B 107:45]: Of course.
[A 107:45]: A bit late, but I mean, hopefully now the kids that are going on my journey, you know what I mean, that's what it is, it's been my journey, they'll get the care that they need and thrive, you know what I mean, that I never got. And that matters. Believe me, that matters.
[B 108:04]: Of course. And you've done an absolute fantastic job in raising your family as well, especially considering everything what you've been through. Obviously, something you should be very, very proud of what you've managed to do.
[C 108:14]: Yeah.
[A 108:14]: I suppose if anything, I can thank for what happened to me for that. Yeah. In a perverse kind of way.
[B 108:20]: Well, really, it's more of thanking yourself that you was able to have that mental fortitude to be able to tell yourself that you've got a plan I'm going to stick with it and I'm going to show everyone that obviously you deserve better. And you did get better, then that was all from your own doing. Like, you became— obviously, um, without, um, sounding a bit too much like— at the end of the day, um, you, you are older than me, but you became your own, your own man essentially at that time. No guidance, nothing at all. And a lot of people within this Scottish region has not been able to do that. And I can is that right?
[A 108:56]: I can imagine.
[B 108:58]: Yeah, it could have gone a lot worse. You've probably got one of the best outcomes I've ever seen so far coming from this. Yeah. Which in a little way, obviously, you probably may feel a little bit lucky from the outcome.
[A 109:11]: I do, I do, yeah, I do. And as I say, if I had done education at school and I'd done mainstream school, I don't know where I would be. I'd probably be still in Edinburgh. I don't know. I don't know. I don't even want to think what happened then, you know. I mean, it didn't happen, and what did happen I've had to deal with, and again, I've done a bloody good job of it. I know I have.
[B 109:33]: You've done a fantastic job, I must admit, honestly. Thank you. So we're literally just near the last few questions now, yeah, and we should be able to fly through. But just in relation to that past question, what I asked, did you receive any payment, apology, settlement, or decision, or any signed waivers waiver or discharge, and do you have any copies?
[A 109:52]: Nope, nothing at all. Nothing.
[B 109:54]: Nope. So now it's just for the reason for applying. Why are you applying to the Scottish Readjust Scheme, and what would you like to come from telling your storey today?
[A 110:04]: Education. But I think, I think that's out there already. I think that's why they've created this scheme. I think whoever reads this, I don't think they'll be shocked by it because they'll have read a lot worse. But now is the time to do it. You just— I just say nobody can be punished for this, but it's just the time, you know what I mean? If you had spoke to me 2 years ago, I would have told you piss off, absolutely no chance, you know what I mean? But the time in my life now, I'm nearly 60, you know what I mean? And I feel now I should, and it's just time. Yeah, the time is right. It really is right to do that. Yeah, and it should be. I mean, I should be shouting it from the roof. Yeah. In a strange kind of way, you know what I mean? But—
[B 111:32]: The next question would be, what would an acknowledgement mean to you, Richard?
[A 111:37]: I think now it'd be pretty much meaningless, to be honest with you. It's like the horse is bolted, you know what I mean, after the steel door's been left open. It's happened because none of the people— again, none of the people involved will ever have a repercussion of what they've done. So they can stand on the highest hill in the world and shout, \"I'm sorry, Richard.\" I just laugh at them, you know what I mean? Because it's somebody apologising that hasn't been through that, that hasn't, I'm presuming, you know what I mean, they're just reading my storey. And that's what it is, it's my life they're reading. So I think it'd be kind of, I don't think they should apologise on behalf of somebody else. Else, but somebody has to take ownership from it. I understand that.
[B 112:59]: But it is meaningless now. It is meaningless now, to be honest with you. It's happened now, and none of the people who were responsible will ever be accountable. You can stand on the highest hill and shout, sorry Richard, I would just laugh at that. I would understand that. I understand that someone has to take ownership, but those responsible will never face the consequences.
[A 113:15]: Yep, yeah, it's too late. It's far too late to be doing this, something that happened all these years ago.
[B 113:30]: And finally, is there anything else you want Rejoice Scotland to understand about what happened or the harm that you have lived with?
[A 113:38]: Again, I revert back to the previous question. What are they going to do with it? Ken, are they going to say, oh, we're so sorry? Hear it again, it's just bollocks as far as I'm concerned, you know. I mean, somebody who's in their 30s and their 40s trying to deal with something that happened 30 years ago, it's— they're doing it as a job. Yeah, Ken, they, they don't care. They'll go to bed tonight and they'll sleep no problem. What happened to me, they, you know, I mean, it's just a job to them, that's all it is. They've not experienced what I've went through, and for them to try and— and then for them to try and do something about that now, well As I say, it's too late. Far too late. And again, I think that's just a bit of resentment on my behalf there. Yeah.
[B 114:48]: So again, I refer back to the previous question. What can you do about it? You can say sorry, but it means nothing. A load of bollocks for them to now only start trying to do something about it. It's too late. Again, this may just be, just be my resentment on behalf of the care system.
[A 115:11]: Those that are meant to care have failed.
[B 115:21]: I just added that. So finally, Richard, it's just a closing— well, a closing and welfare cheque. Is there anything important that we have not covered our wording that you wanted to handle correctly?
[A 115:33]: No, no, you've been absolutely fantastic. You've delivered this like absolutely fantastic.
[B 115:49]: How are you feeling after discussing this, and do you feel safe to end the call?
[A 115:53]: Yeah, yeah, no, no, I'm not— I feel good actually. I feel good. I feel, and yeah, it's your job, I feel you've listened and you've extracted the right information. You know what I mean? You're not a robot. You're, yeah, yeah, I feel you've got compassion behind you. Yeah, it's made this whole process far easier.
[B 116:13]: Yeah, we're here to try and get the best possible outcome for you.
[A 116:16]: Yeah, yeah.
[B 116:17]: Obviously most of the time, um, you're not alone being the one who, but with saying like the money means nothing like a lot of people feel the same. And it is, yeah, it is more obviously the acknowledgement and the more of the panel admitting fault and taking accountability more than anything.
[A 116:37]: I think they've done that already by creating this system. They know there's been problems, you know what I mean?
[C 116:44]: Yeah.
[A 116:44]: But to the extent I don't think they do, and I don't think they ever will know. I don't think you'll speak to half the people involved to be honest with you. A lot of them have been dead by now, so you have no idea the true extent. This is just a statistics exercise for them, that's all this is.
[B 116:59]: Yeah, and we're gonna— when it comes in next year, there's also going to be the Church of England scheme, so really, yeah, so it's going to be even much. And with the Scotland one, obviously the storeys that have been detailed to us so far, obviously quite traumatic, I imagine, just not only for the people to have experienced it, but just even ourselves, just to hear anything. It is a shocking thing.
[A 117:25]: Yeah.
[B 117:25]: With the individually assessed Scottish redress applications, you get that, you get £100,000 because obviously, because they understand the severity of what's going on.
[A 117:34]: Yeah.
[B 117:35]: With the Church of England scheme, it's £600,000. So it shows you. Yeah, exactly. It shows you how severe basically that's going to be. So obviously that's something more. At the end of the day, the role, what we're doing here, it's the job satisfaction obviously outweighs the storeys that we hear because what we know is that we're obviously doing a job to try and make, trying to give closure to a part of your life, which obviously is very troubling. And obviously if we're able to get you any compensation in relation to that, Brilliant. But obviously, yeah, it's just a bonus on top of it. Yeah, more than anything, what we found is that the people who we're speaking to, they'd rather obviously know for sure that they're going to get this form of acknowledgement and to know that someone's being held accountable for it.
[A 118:27]: Yeah, yeah.
[B 118:28]: And so is there someone you can contact for support, or would you like any support service details?
[A 118:32]: No, I've got— I'm gonna meet a couple of colleagues now down at the bar. I'm gonna have a gin and tonic. I'm gonna go Chinese tonight. I'm over in Ireland on business, so yeah, I'm absolutely fine. But certainly I'll probably not sleep much tonight either, but again, that's just standard for me. And but all told, no, I'm not gonna jump off the windowsill. And for my kids later on— and actually one of my kids is here, he's one of my colleagues— so no, it's just I'm fine, absolutely fine.
[B 118:56]: No problem. What are you gonna have for the Chinese?
[A 118:59]: I don't know yet, I've never been to a Chinese in Ireland, so see what I and see what the crack is like.
[B 119:05]: Yeah, yeah, there you go. Well, I hope they have a lovely evening. But this is just the final question now, Richard. Has the next steps been explained to you?
[A 119:14]: Not really, no, to be honest with you, no.
[B 119:16]: Okay, I will, um, what I'm going to do is I'm now going to explain the next step to you. So I'm just going to answer that as yes. Um, so what will happen now is that I'm going to go away and I'm going to obviously draught your witness statement. I'm going to make it detailed, going to detail it within your first-person narrative.
[A 119:38]: Yep.
[B 119:38]: Because obviously this is your witness statement. I am then going to go through and I'm going to corroborate what you've said within this witness statement today, and I'm going to match it with the GP records, what we've collected. Yep. I'm going to match it with your childcare records, what we've collected, that being from Edinburgh City Council. Council, and also from the institution care setting called CMAB Care and Education. And following that, I will then make a bundle which will provide an exhibit sheet. It will provide an exhibit bundle of all relevant records which obviously corroborate what you've said today. And once that has been drafted and been completed, it is going to be sent to you directly at the email address what we have on file, which is richard@ adampervs.com.
[A 120:21]: That's correct.
[B 120:22]: Yeah, and so that'll be sent to over to you to have a look at, um, and for you to sign. And you sign and obviously just state that the information in the witness statement detailed is, um, correct, um, and the best of your ability. And once you've sent that back to us, we'll be then in a position where we'll have a WhatsApp meeting with you. The meeting won't be with me, unfortunately. Currently, right? It will be with our claims operations manager, which is Jay Taylor, and also it will be with the head solicitor here at MMA Legal. And it is not a long phone call whatsoever. All you'll need is a form of ID, be it passport or driving licence. Just put the camera in front of your face like you're taking a selfie, show obviously the ID, and then on the call, the head solicitor will state if this is acceptable and if he's happy with that. Once you've then verified, we will then submit your application to the Scottish Redress Panel. At the moment, we are unsure of the time period, what it's going to take for them to respond. We are currently under the impression that is anywhere between 8 to 12 weeks. So hopefully, if that's quick—
[A 121:35]: I wasn't expecting that answer.
[B 121:37]: I know. Yeah. Hopefully are going to come through quickly. And I do have a lot of, um, witness statements this week, just so you are aware. And I've also got, um, witness statements in the back what I'm still drafting as well.
[A 121:50]: Sure.
[B 121:50]: But from what you've given me today, like, and everything what you've done on this call, like I said, you've been absolutely fantastic, Richard. Like, you've, you've not, um, got disgruntled or anything like that when I've needed to, like, interrupt you, which obviously is a bit of a awkward situation for us both. It's not something I would want to put myself in position of interrupting you, but it's essentially just for the fluidity of the witness statement for when I go to type it up. Yeah, so hopefully I'll be able to get this done within maybe like an hour, an hour and a half, right? Okay, and then we'll go from there. I'm hoping that I might be able to get this done for you at the end of this week on Friday. If not, um, I'll definitely have it sent over to you by the end of next Friday.
[A 122:29]: Okay, that's absolutely Absolutely fine, mate. Yeah, no problem at all.
[B 122:32]: No problem. Well, thank you very much again for obviously sharing your storey with me today.
[A 122:35]: No, listen, not a problem. Incredible. Good to speak to you, and I'll catch up with you soon.
[C 122:39]: Okay.
[B 122:39]: Yeah, of course. Have a lovely evening. Bye.
[A 122:41]: Yeah, you too.
[B 122:41]: Bye-bye., `sentiment_data` = [{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Hi there.\",\"start\":160,\"end\":1960,\"confidence\":0.57637537000000005349420462152920663356781005859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Hi Richard, it's James here from ML Legal.\",\"start\":1960,\"end\":4250,\"confidence\":0.86954414999999996016555314781726337969303131103515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"How are you?\",\"start\":4400,\"end\":4910,\"confidence\":0.7345338500000000436784830526448786258697509765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"How are you doing?\",\"start\":5040,\"end\":5790,\"confidence\":0.7921296399999999682250972909969277679920196533203125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I'm okay, yeah, okay.\",\"start\":5940,\"end\":7340,\"confidence\":0.83575279999999996238813082527485676109790802001953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I do have to 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Edinburgh.\",\"start\":46970,\"end\":53865,\"confidence\":0.89955160000000000675157707519247196614742279052734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And I was about 14 when maybe 14 and a half, 15, and I was placed there by the Children's Panel in Edinburgh.\",\"start\":55685,\"end\":65044,\"confidence\":0.90167593999999995357796933603822253644466400146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That I remember very clearly.\",\"start\":65125,\"end\":66778,\"confidence\":0.6506507999999999736218114776420406997203826904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Also, um, can you remember how long he was there for?\",\"start\":102119,\"end\":105844,\"confidence\":0.88618593999999994981209283650969155132770538330078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"3 weeks.\",\"start\":106229,\"end\":106615,\"confidence\":0.7177738000000000173628222910338081419467926025390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What type of care setting was this?\",\"start\":122723,\"end\":124103,\"confidence\":0.7510896000000000238827624343684874475002288818359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was a closed environment.\",\"start\":124655,\"end\":127221,\"confidence\":0.65993106000000001376548652842757292091846466064453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was a secure unit.\",\"start\":127270,\"end\":129202,\"confidence\":0.7791773699999999802656702740932814776897430419921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So the next question is going to be in relation to what your ordinary, ordinary daily life was like there.\",\"start\":145644,\"end\":150970,\"confidence\":0.8466981000000000090466301116975955665111541748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"First, what we're going to do is we're going to go through what the accommodation was like.\",\"start\":151516,\"end\":154580,\"confidence\":0.863820000000000032258640203508548438549041748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So could you kindly just confirm for me what the accommodation setting was like?\",\"start\":154949,\"end\":159313,\"confidence\":0.9165178000000000491098717247950844466686248779296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was like a cell.\",\"start\":159393,\"end\":160372,\"confidence\":0.74253756000000004089400817974819801747798919677734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It's our locked room.\",\"start\":161691,\"end\":162772,\"confidence\":0.72709685999999995598130908547318540513515472412109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There's two of these in the room, but I can remember.\",\"start\":163394,\"end\":165328,\"confidence\":0.83113340000000002216751227024360559880733489990234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was there a window?\",\"start\":176660,\"end\":177724,\"confidence\":0.82052206999999999226247382466681301593780517578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, no.\",\"start\":178836,\"end\":180416,\"confidence\":0.5318057499999999659934246665216051042079925537109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And did you have access to a toilet?\",\"start\":181431,\"end\":182657,\"confidence\":0.76961416000000004711267820312059484422206878662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think I must have.\",\"start\":184593,\"end\":185434,\"confidence\":0.68698095999999997385287997531122528016567230224609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think I must have, because certainly over there, neither.\",\"start\":185748,\"end\":187381,\"confidence\":0.647275299999999997879740476491861045360565185546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Same instances as in the past.\",\"start\":187837,\"end\":189648,\"confidence\":0.6580169000000000156802570927538909018039703369140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What was the cleanliness like of these cells?\",\"start\":202070,\"end\":203995,\"confidence\":0.84210633999999995324969859211705625057220458984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, just standard, just a room.\",\"start\":206573,\"end\":209005,\"confidence\":0.641741160000000032681555239832960069179534912109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, I can't remember it being overly dirty.\",\"start\":209456,\"end\":214132,\"confidence\":0.58120830000000001103188651541131548583507537841796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was you provided clothing when you was at the assessment centre?\",\"start\":224004,\"end\":226959,\"confidence\":0.88179839999999998223501052052597515285015106201171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Not initially, no.\",\"start\":228800,\"end\":229738,\"confidence\":0.74979143999999997571848098232294432818889617919921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, we got a grant from the social services, but that was probably a couple of weeks in.\",\"start\":230434,\"end\":237378,\"confidence\":0.868294600000000027506530386744998395442962646484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He was given a grant by the social services.\",\"start\":245667,\"end\":248142,\"confidence\":0.69464150000000002282973809997201897203922271728515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was this direct?\",\"start\":248239,\"end\":248967,\"confidence\":0.87326336000000004400334319143439643085002899169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was given clothes.\",\"start\":249145,\"end\":250019,\"confidence\":0.743929300000000015558043742203153669834136962890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Oh, sorry.\",\"start\":250424,\"end\":250731,\"confidence\":0.66955649999999999888444790485664270818233489990234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, yeah, I imagine it's a care grant or whatever it is.\",\"start\":251006,\"end\":255128,\"confidence\":0.75332796999999995790631146519444882869720458984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Yeah.\",\"start\":259165,\"end\":259552,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And how long into being there was this provided to you?\",\"start\":259730,\"end\":262984,\"confidence\":0.7421737999999999946254547467106021940708160400390625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"A good couple of weeks anyway.\",\"start\":263333,\"end\":264313,\"confidence\":0.88859440000000000647872866466059349477291107177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So did you only have like one set of clothes?\",\"start\":274647,\"end\":276690,\"confidence\":0.848392299999999988102672432432882487773895263671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"One set?\",\"start\":276834,\"end\":277140,\"confidence\":0.84296599999999999308641918105422519147396087646484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Well, I think in the end they would give me somebody else's clothes out of the top of that bank of clothing, but I always remember I looked right out of place because it was just\\u2014 it wasn't me.\",\"start\":277220,\"end\":285892,\"confidence\":0.53274440000000000683400003254064358770847320556640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was taken from the hearing straight there, so there's no pass and go.\",\"start\":291901,\"end\":297154,\"confidence\":0.75525169999999997028083953409804962575435638427734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What was the routine?\",\"start\":328706,\"end\":329646,\"confidence\":0.8033299400000000201060856852564029395580291748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What was the daily routine like there?\",\"start\":329760,\"end\":331462,\"confidence\":0.87073199999999995046806589016341604292392730712890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You were, you were up here in the morning and the doors, you had to stand behind your door, wait until it was opened.\",\"start\":332337,\"end\":338867,\"confidence\":0.79264740000000000197388771994155831634998321533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, you have to march, but literally march to the breakfast.\",\"start\":342570,\"end\":349780,\"confidence\":0.78682810000000003025633077413658611476421356201171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And was this in like a hall?\",\"start\":352051,\"end\":353629,\"confidence\":0.856014669999999977534343997831456363201141357421875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, yeah, yeah.\",\"start\":354692,\"end\":356302,\"confidence\":0.45885107000000002752670980044058524072170257568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And what would follow breakfast?\",\"start\":362200,\"end\":363866,\"confidence\":0.90027259999999997841513277307967655360698699951171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You would get breakfast and you would go up, and I remember you go back up to\\u2014 back up to your room.\",\"start\":364238,\"end\":369415,\"confidence\":0.8888770999999999755658564026816748082637786865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, um, and then you would try\\u2014 I think I probably had a bath or a shower or something.\",\"start\":370826,\"end\":377503,\"confidence\":0.85792659999999998365893816298921592533588409423828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I really can't remember.\",\"start\":378691,\"end\":379670,\"confidence\":0.56996583999999994585294871285441331565380096435546875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I certainly was not as bad as previous.\",\"start\":379895,\"end\":382222,\"confidence\":0.56368183999999998956553781681577675044536590576171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Um, so when you were saying when you was able to have the bath and shower, um, was it something where you was able to have your own privacy?\",\"start\":382784,\"end\":391034,\"confidence\":0.8651972999999999469622480319230817258358001708984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Oh no, no, no, no, no, no, no.\",\"start\":391242,\"end\":392815,\"confidence\":0.890693900000000038374992072931490838527679443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"All right, so would you just be able to briefly describe what it was like when you was taking a shower?\",\"start\":393008,\"end\":396940,\"confidence\":0.90092236000000003315335561637766659259796142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, it's just\\u2014 I mean, showers were all open.\",\"start\":397004,\"end\":399187,\"confidence\":0.74779519999999999324558075386448763310909271240234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And you were standing next to somebody.\",\"start\":399559,\"end\":400938,\"confidence\":0.74295129999999998116066990405670367181301116943359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"There was no privacy, no privacy whatsoever.\",\"start\":402235,\"end\":404327,\"confidence\":0.56421390000000004594227220877655781805515289306640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm sorry to seem like this is prying or anything like that, but was it ever a member of staff present when you were showering and stuff?\",\"start\":415590,\"end\":423368,\"confidence\":0.667651699999999959089791445876471698284149169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, yeah, because you were watched 24\\/7.\",\"start\":423529,\"end\":424885,\"confidence\":0.61911075999999998220602037690696306526660919189453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There, it was constant.\",\"start\":425847,\"end\":427076,\"confidence\":0.73041146999999995159669197164475917816162109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You couldn't be left alone unless, unless you're in your room locked in.\",\"start\":427464,\"end\":430683,\"confidence\":0.53278619999999998757544972249888814985752105712890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What was contact like with your family?\",\"start\":441362,\"end\":447810,\"confidence\":0.84270809999999995998365420746267773211002349853515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Would you ever refuse or deny contact?\",\"start\":447890,\"end\":449879,\"confidence\":0.72582449999999998357935737658408470451831817626953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I've never seen them for 3 weeks.\",\"start\":449945,\"end\":450834,\"confidence\":0.5726192599999999632842673236154951155185699462890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Was not allowed to see them.\",\"start\":451304,\"end\":452032,\"confidence\":0.84535320000000002682583044588682241737842559814453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"He wasn't allowed to see him?\",\"start\":453068,\"end\":454056,\"confidence\":0.583300200000000046429704525507986545562744140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Nope.\",\"start\":454137,\"end\":454315,\"confidence\":0.48655769999999998187689698170288465917110443115234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No family contact for 3 weeks.\",\"start\":454639,\"end\":456258,\"confidence\":0.65400683999999997819685404465417377650737762451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Did you have a request to try and contact your family?\",\"start\":456306,\"end\":458735,\"confidence\":0.8514475999999999711320697315386496484279632568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, yeah, yeah, I wanted my mum.\",\"start\":459370,\"end\":461042,\"confidence\":0.6373997300000000532094190930365584790706634521484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, yeah.\",\"start\":461332,\"end\":462731,\"confidence\":0.493536470000000004887397153652273118495941162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And there was once that they did come up, but, um, only because they wanted\\u2014 the assessment said, what, just me to see a psychologist?\",\"start\":463278,\"end\":470512,\"confidence\":0.74374187000000002711885827011428773403167724609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And he had turned up.\",\"start\":470593,\"end\":471436,\"confidence\":0.77224535000000005258158353171893395483493804931640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay, one moment for a second.\",\"start\":472538,\"end\":473835,\"confidence\":0.76253340000000002785185415632440708577632904052734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Sure.\",\"start\":474159,\"end\":474289,\"confidence\":0.47534682999999999797324790051789022982120513916015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Can you remember the child psychologist's name?\",\"start\":492825,\"end\":496874,\"confidence\":0.80445986999999996580612560137524269521236419677734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"No, that's fine, don't worry.\",\"start\":497100,\"end\":499815,\"confidence\":0.706536199999999947607420835993252694606781005859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, I was not in a good way.\",\"start\":500674,\"end\":501995,\"confidence\":0.80306195999999996359974829829297959804534912109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Um, to say the least.\",\"start\":503247,\"end\":504292,\"confidence\":0.5492461299999999990717469700030051171779632568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Can you remember what the outcome was from you being seen by the child psychologist?\",\"start\":511049,\"end\":516057,\"confidence\":0.80869429999999997704662746400572359561920166015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, it was never discussed with me.\",\"start\":516105,\"end\":517042,\"confidence\":0.57347970000000003665263648144900798797607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I was never privy to that information.\",\"start\":517349,\"end\":518965,\"confidence\":0.6564330000000000442383907284238375723361968994140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So I just put the outcome of which was never discussed with me.\",\"start\":524180,\"end\":526466,\"confidence\":0.50220494999999998331219330793828703463077545166015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, none of this was discussed with me in any way, shape, or form.\",\"start\":526936,\"end\":530585,\"confidence\":0.57125663999999998221568375811330042779445648193359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And I was put in there so I couldn't abscond.\",\"start\":532387,\"end\":533837,\"confidence\":0.7363041999999999642767534169252030551433563232421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So now I'm just gonna go into the next question.\",\"start\":555149,\"end\":556671,\"confidence\":0.78061384000000000327190718962810933589935302734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"How did the other children genuinely treat you?\",\"start\":557254,\"end\":560743,\"confidence\":0.576040499999999955349494484835304319858551025390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Because I was in Edinburgh, it genuinely wasn't as bad, but there was still a tier system, as in hierarchy.\",\"start\":562850,\"end\":572259,\"confidence\":0.567419099999999954064833218581043183803558349609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Obviously I was still quite young, and there was children there up to 16.\",\"start\":572904,\"end\":576338,\"confidence\":0.81594379999999999686366436435491777956485748291015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The children there that were 16?\",\"start\":597700,\"end\":599060,\"confidence\":0.76264363999999995602507851799600757658481597900390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, there's older children.\",\"start\":599417,\"end\":600405,\"confidence\":0.68047296999999995481545056463801302015781402587890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, yeah, I should put the other children.\",\"start\":600470,\"end\":608562,\"confidence\":0.62969905000000003791882363657350651919841766357421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay, there were a tier system hierarchy.\",\"start\":608627,\"end\":610500,\"confidence\":0.75125604999999995303738842267193831503391265869140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was still quite young.\",\"start\":610904,\"end\":611760,\"confidence\":0.7546186999999999756028046249412000179290771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There were children there that were 16.\",\"start\":611953,\"end\":613859,\"confidence\":0.65842133999999996607499497258686460554599761962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, they were, they were the, like, say, the kingpins, you know what I mean?\",\"start\":615478,\"end\":618242,\"confidence\":0.69091550000000001574562702444382011890411376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So to speak.\",\"start\":623354,\"end\":624078,\"confidence\":0.73231034999999999879349843467934988439083099365234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":624561,\"end\":626250,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"How did they, how did the staff genuinely treat you?\",\"start\":627988,\"end\":630858,\"confidence\":0.75115100000000001312372432948905043303966522216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Like, uh, you're only the one he cared for, put it that way.\",\"start\":634504,\"end\":639624,\"confidence\":0.714371199999999983987208906910382211208343505859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You were there, they were there to do a job.\",\"start\":640050,\"end\":641846,\"confidence\":0.78172374000000000027199575924896635115146636962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know what I mean?\",\"start\":642251,\"end\":642542,\"confidence\":0.67174845999999999168750264288973994553089141845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They were turning up to do the job, but there was no one-to-one.\",\"start\":642591,\"end\":644906,\"confidence\":0.76231660000000001087272494260105304419994354248046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You were just there.\",\"start\":648027,\"end\":649191,\"confidence\":0.76460092999999995644344608081155456602573394775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, it was just a routine.\",\"start\":649579,\"end\":651585,\"confidence\":0.7540393499999999971095121509279124438762664794921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So the staff didn't care for you, they were only there to do a job.\",\"start\":668140,\"end\":670803,\"confidence\":0.65258439999999995340118630338110961019992828369140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was no one-to-one, you were just there.\",\"start\":670883,\"end\":672727,\"confidence\":0.80016860000000000763265006753499619662761688232421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was no routine.\",\"start\":673112,\"end\":674059,\"confidence\":0.69049499999999996990851514055975712835788726806640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And was there any form of rules, punishments, isolation, or unsafe arrangements that was enforced by the staff?\",\"start\":674716,\"end\":681805,\"confidence\":0.61162649999999996186517137175542302429676055908203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, they had a single cell that would put you in and strip you.\",\"start\":681869,\"end\":685141,\"confidence\":0.58858686999999998423760416699224151670932769775390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Oh, sorry, a single cell which they'd strip you?\",\"start\":686119,\"end\":688301,\"confidence\":0.59916340000000001264623961105826310813426971435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They'd strip you, and it had peepholes, and all the kids\\u2014 they'd make the kids bang on the door when they're\\u2014 because you wouldn't be\\u2014 you'd be allowed out for breakfast.\",\"start\":688782,\"end\":694700,\"confidence\":0.589853469999999990847072695032693445682525634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Hold on one second.\",\"start\":695408,\"end\":697368,\"confidence\":0.68062323000000002348741645619156770408153533935546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Sorry about this, Richard.\",\"start\":697532,\"end\":698332,\"confidence\":0.64079136000000003203780352123430930078029632568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":698626,\"end\":698920,\"confidence\":0.58435179999999997679793750648968853056430816650390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I just saw about this, correct?\",\"start\":725825,\"end\":726867,\"confidence\":0.86416389999999998483559693340794183313846588134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They had a single cell which they would strip you in.\",\"start\":727925,\"end\":729961,\"confidence\":0.58918625000000002245315045001916587352752685546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"There was peepholes, there was peepholes in the cell in which the other children would look through to mock you and bang on the door, correct?\",\"start\":730474,\"end\":737286,\"confidence\":0.68854979999999998963033931431709788739681243896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":737607,\"end\":737880,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And you would, you would have been there for the duration of your punishment.\",\"start\":738360,\"end\":742128,\"confidence\":0.6044478399999999584935039820265956223011016845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You've been there for the duration of the punishment?\",\"start\":747450,\"end\":749796,\"confidence\":0.6785162700000000324251914207707159221172332763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, it was 3 days.\",\"start\":749876,\"end\":750985,\"confidence\":0.772247899999999987130649969913065433502197265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You've been there for 3 days, 3 days, 3 days, maybe 4 days, and you would be stripped naked and you would obviously bring your food in, but there's no, there's no, um, nothing at all to do.\",\"start\":751097,\"end\":764290,\"confidence\":0.5722227699999999916968818070017732679843902587890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No books, no nothing.\",\"start\":764434,\"end\":765366,\"confidence\":0.58139269999999998450590510401525534689426422119140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So as you put, the punishment would last up to 3 or 4 days.\",\"start\":798059,\"end\":800389,\"confidence\":0.7317272999999999694153984819422475993633270263671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You would be naked, not provided any books or stimulant.\",\"start\":800486,\"end\":802347,\"confidence\":0.7585044499999999967343455864465795457363128662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They would only provide you with food.\",\"start\":802444,\"end\":805577,\"confidence\":0.5462690599999999729874389231554232537746429443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yep, correct.\",\"start\":805997,\"end\":806969,\"confidence\":0.5405896999999999508190740016289055347442626953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"They did have a potty in the corner, you pissing the pot legs.\",\"start\":807454,\"end\":809688,\"confidence\":0.5558020999999999656182581020402722060680389404296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"If you ever used the, uh, the pot, was it ever changed if you, if you requested for it to be changed?\",\"start\":822353,\"end\":829300,\"confidence\":0.86703669999999999351558699345332570374011993408203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, no, you once Once a day you would be let out to empty your piss pot, um, and that's it, you're back in again.\",\"start\":829365,\"end\":838377,\"confidence\":0.66229283999999999377195081251556985080242156982421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You didn't even have\\u2014 I know even in prison, like, you get exercise.\",\"start\":839480,\"end\":842100,\"confidence\":0.641275400000000050937387641170062124729156494140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"There's never any, nothing like that.\",\"start\":842181,\"end\":843557,\"confidence\":0.46150619999999997755679714828147552907466888427734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":847136,\"end\":849326,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So again, um, it is going to be, um Identifying what you'd now consider abuse that you suffered whilst she was at the assessment centre.\",\"start\":856055,\"end\":865900,\"confidence\":0.54466420000000004275619858162826858460903167724609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And so in relation to neglect, that would be any inadequate or withholding of food, clothing, warmth, hygiene, supervision, safety, medical care, education, or emotional support, unsafe confinement, failure to protect from bullying, violence, sexual harm, or other children or unsafe adults.\",\"start\":867787,\"end\":883809,\"confidence\":0.89768225000000001490008116888930089771747589111328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Looking back, would you say that you was a victim of neglect whilst she was at the assessment centre?\",\"start\":884292,\"end\":888148,\"confidence\":0.5227814299999999914092541075660847127437591552734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, 100%.\",\"start\":888363,\"end\":889337,\"confidence\":0.54147124000000002030930090768379159271717071533203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Predominantly psychological.\",\"start\":894890,\"end\":899917,\"confidence\":0.492550800000000010836487263077287934720516204833984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Looking back at your time when you was at the assessment centre, is there anything what you'd now consider as physical abuse?\",\"start\":910759,\"end\":918087,\"confidence\":0.53260695999999996264051560501684434711933135986328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You were given a punch here and there, yeah.\",\"start\":919064,\"end\":921179,\"confidence\":0.8217752000000000389690058000269345939159393310546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"If you step\\u2014 if you stepped out of line, if you want to go to put in a cell, you were given a punch or a slap.\",\"start\":922746,\"end\":927090,\"confidence\":0.62275480000000005276206138660199940204620361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Can you recall where they'd hit you?\",\"start\":938153,\"end\":939684,\"confidence\":0.80618590000000001083435563487000763416290283203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was it in the face?\",\"start\":940905,\"end\":942044,\"confidence\":0.813569399999999998129851519479416310787200927734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Genitals.\",\"start\":943425,\"end\":944170,\"confidence\":0.61176233999999996004959257334121502935886383056640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Give you a kick or a punch in the genitals.\",\"start\":944252,\"end\":946204,\"confidence\":0.5498893000000000252924792221165262162685394287109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Never anywhere that could be seen.\",\"start\":947750,\"end\":948859,\"confidence\":0.5606474999999999653255144949071109294891357421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Never.\",\"start\":949310,\"end\":949599,\"confidence\":0.43164802000000002113466734954272396862506866455078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Looking back at your time, would you say that there's anything what you would now consider as emotional abuse?\",\"start\":958978,\"end\":963380,\"confidence\":0.496141639999999994881108023037086240947246551513671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh yeah, yeah.\",\"start\":964793,\"end\":965719,\"confidence\":0.484886380000000005718874263038742356002330780029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then again, for looking back at your time at the assessment centre, is there anything what you'd now consider as sexual abuse?\",\"start\":967723,\"end\":972056,\"confidence\":0.495288200000000011780088016166700981557369232177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, no, no, no problem.\",\"start\":974363,\"end\":977093,\"confidence\":0.52579209999999998448316773647093214094638824462890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So I'm going to ask the following questions again in relation to all three levels of abuse that you suffered while you was at the assessment centre.\",\"start\":977800,\"end\":986055,\"confidence\":0.68965750000000003439026841078884899616241455078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So in relation to the neglect, Richard, could you please confirm who was involved or responsible?\",\"start\":986714,\"end\":992078,\"confidence\":0.7342729999999999535020833718590438365936279296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The system.\",\"start\":993540,\"end\":994182,\"confidence\":0.4747141999999999750770030004787258803844451904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The system is the system, yeah, clear and simple.\",\"start\":995162,\"end\":997892,\"confidence\":0.6596100000000000296296320811961777508258819580078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There is only one answer, yeah, yeah, it's the system.\",\"start\":998117,\"end\":1000735,\"confidence\":0.57955360000000000209041672860621474683284759521484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Edinburgh Council.\",\"start\":1001008,\"end\":1002695,\"confidence\":0.74940704999999996349657749306061305105686187744140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Or in our children's panel allowed this to happen by putting the children in here.\",\"start\":1003420,\"end\":1008892,\"confidence\":0.8872884500000000063124616644927300512790679931640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Can you think of any specific\\u2014 sorry, can you remember any names or any specific roles, descriptions of the staff?\",\"start\":1021296,\"end\":1031050,\"confidence\":0.76737080000000001955839934453251771628856658935546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"One springs to mind, and his name is Ronnie Motherwell.\",\"start\":1032365,\"end\":1036022,\"confidence\":0.8220927000000000095525365395587868988513946533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Ronnie Motherwell?\",\"start\":1037399,\"end\":1038431,\"confidence\":0.85937995000000000356266127710114233195781707763671875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes.\",\"start\":1041826,\"end\":1041891,\"confidence\":0.461038950000000002926725528595852665603160858154296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And would you say, um, Ronnie Motherwell was responsible for any of the abuse that you suffered when you was there?\",\"start\":1042004,\"end\":1050094,\"confidence\":0.63941199999999998038191506566363386809825897216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Could you specifically highlight which levels of abuse?\",\"start\":1051331,\"end\":1054231,\"confidence\":0.576542200000000004678213372244499623775482177734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Which type of abuse?\",\"start\":1054457,\"end\":1055859,\"confidence\":0.6524803999999999604142431053332984447479248046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"He would punch you.\",\"start\":1055907,\"end\":1056745,\"confidence\":0.726980399999999971072384141734801232814788818359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He would kick you if you were gonna get\\u2014 yeah, I mean, it's\\u2014 yeah, just an odd dig.\",\"start\":1057046,\"end\":1062064,\"confidence\":0.6268983500000000486096496388199739158153533935546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was not to the extent as Lendrick Muir, but there was\\u2014 you're always alert, you know.\",\"start\":1062144,\"end\":1068700,\"confidence\":0.84982239999999997781543470409815199673175811767578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I mean, you knew what was coming if you stood out of line.\",\"start\":1068748,\"end\":1071045,\"confidence\":0.5326003999999999738435008111991919577121734619140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":1071595,\"end\":1071918,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And again, in relation to who was responsible, um, for the physical abuse, um, who would you say was involved or responsible for that?\",\"start\":1090948,\"end\":1101476,\"confidence\":0.56744369999999999532036554228398017585277557373046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Staff.\",\"start\":1101783,\"end\":1102107,\"confidence\":0.68702227000000004597524139171582646667957305908203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":1103158,\"end\":1103336,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Do you remember any specific names?\",\"start\":1103449,\"end\":1104678,\"confidence\":0.87810040000000000315338866130332462489604949951171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, Ronnie Motherwell was one.\",\"start\":1105115,\"end\":1106133,\"confidence\":0.7616464499999999748780510344658978283405303955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, not really.\",\"start\":1107598,\"end\":1108440,\"confidence\":0.56558059999999998890274355289875529706478118896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He always starts\\u2014 he always sprung to mind.\",\"start\":1108506,\"end\":1110504,\"confidence\":0.69665915000000000478763695355155505239963531494140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Um, he was a Scouse, like, yeah, in the highest order.\",\"start\":1111537,\"end\":1115094,\"confidence\":0.8592788000000000092626351033686660230159759521484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And again, in relation to the emotional abuse, um, are you able to confirm who was involved or responsible?\",\"start\":1133385,\"end\":1138468,\"confidence\":0.56904279999999995975912270296248607337474822998046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, everybody dealt with my care package, to be fair.\",\"start\":1140391,\"end\":1144131,\"confidence\":0.7764216999999999924142457530251704156398773193359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Everyone dealt with your care package?\",\"start\":1144725,\"end\":1146555,\"confidence\":0.8141269700000000053563553592539392411708831787109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Everybody dealt with my care package, yeah, because I mean, I go to an assessment centre\\u2014 sorry, I go to a children's panel, and there was no dialogue with myself.\",\"start\":1146684,\"end\":1158162,\"confidence\":0.52558599999999999763389268991886638104915618896484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I went there because I kept absconding from Landryk Muir, and the next thing I know, I walked\\u2014 I was shackled and put into a social worker's car.\",\"start\":1158226,\"end\":1168661,\"confidence\":0.49246224999999999027977537480182945728302001953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Taken from my parents, no explanation, no nothing.\",\"start\":1170589,\"end\":1173849,\"confidence\":0.6392463999999999924028770692530088126659393310546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You were shackled, did you say?\",\"start\":1174588,\"end\":1175937,\"confidence\":0.61705816000000002219394446001388132572174072265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Handcuffs, eye cuffs, yeah, yeah, cuffs, so I couldn't abscond, I couldn't run away, because if I got to that door, I would have, trust me.\",\"start\":1176050,\"end\":1186667,\"confidence\":0.65301036999999995114052353528677485883235931396484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, so you was putting cuffs on, then putting cuffs and taken to the car, then straight to the assessment centre, straight there.\",\"start\":1186828,\"end\":1194297,\"confidence\":0.724248699999999967502617437276057898998260498046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, there's no passing go, there's no goodbye to parents, nothing.\",\"start\":1194410,\"end\":1201785,\"confidence\":0.671571970000000018075070329359732568264007568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I always remember the children's panel had a button under the table, and I knew\\u2014 obviously I knew exactly what was going to happen.\",\"start\":1209647,\"end\":1218100,\"confidence\":0.6514202399999999837376662981114350259304046630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The button was pressed, you could hear it.\",\"start\":1218729,\"end\":1220665,\"confidence\":0.76100372999999998935294343027635477483272552490234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, indicate them to lock the doors down the stairs.\",\"start\":1221243,\"end\":1223549,\"confidence\":0.71590359999999997331343593032215721905231475830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And was this the door downstairs?\",\"start\":1230412,\"end\":1232342,\"confidence\":0.845036270000000033775222618714906275272369384765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You mean in the entrance of the building?\",\"start\":1232422,\"end\":1233613,\"confidence\":0.7824294000000000526284793522791005671024322509765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Correct.\",\"start\":1234031,\"end\":1234368,\"confidence\":0.58715682999999996294349102754495106637477874755859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, yeah, they sealed it so I couldn't get out.\",\"start\":1234594,\"end\":1236604,\"confidence\":0.52989834999999996245634292790782637894153594970703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Hi, this is Craig.\",\"start\":1250472,\"end\":1251812,\"confidence\":0.75603629999999999444781906277057714760303497314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Hi Craig, it's Leah calling from Eleanor Legal.\",\"start\":1252959,\"end\":1256319,\"confidence\":0.89642659999999996234265609018621034920215606689453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Is now still a good time to conduct your witness statement?\",\"start\":1256707,\"end\":1259111,\"confidence\":0.86225956999999997520944816642440855503082275390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So now we're just going to go through each level of the abuse, if you're able to provide one clear example of what happened, where and when did it occur, what was happening before the abuse took place, during, and afterwards.\",\"start\":1261182,\"end\":1275541,\"confidence\":0.64452540000000002606839188956655561923980712890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So we'll start first with the neglect.\",\"start\":1275994,\"end\":1277469,\"confidence\":0.490982320000000027615527642410597763955593109130859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Could you please provide me with one clear example of what happened, Richard?\",\"start\":1280155,\"end\":1283272,\"confidence\":0.83466476000000000556866552869905717670917510986328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, well, neglect to me was being put in a room for 3 days, potentially, or longer or shorter, and on average 3 days with no clothing, no stimulation, no light.\",\"start\":1283934,\"end\":1299591,\"confidence\":0.662523100000000031428726288140751421451568603515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Kind of your final chance to say what you need to say.\",\"start\":1303580,\"end\":1308116,\"confidence\":0.857036050000000049209347707801498472690582275390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And what abuse did you want?\",\"start\":1308681,\"end\":1310118,\"confidence\":0.4935943799999999992422772265854291617870330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"I mean, you got a drink or something nearby?\",\"start\":1310312,\"end\":1313842,\"confidence\":0.87781719999999996417727743391878902912139892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, people can understand.\",\"start\":1316313,\"end\":1318387,\"confidence\":0.52628094000000003038763907170505262911319732666015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You mean you're ripped from your family, put into this surrounding without any chat, dialogue, anything?\",\"start\":1318468,\"end\":1326079,\"confidence\":0.83787595999999997520291117325541563332080841064453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"C\",\"text\":\"Some questions could be quite upsetting because to give concerning home and care in the same past.\",\"start\":1327200,\"end\":1331810,\"confidence\":0.852978470000000044137777877040207386016845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Just take your right-hand side now.\",\"start\":1332790,\"end\":1335650,\"confidence\":0.84779590000000004668123665396706201136112213134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"And before we do start, have you previously made any civil claim, criminal injuries claim, retrafications complaint, police report, inquiry statement, or claim to another team about any assistance you received?\",\"start\":1335650,\"end\":1349860,\"confidence\":0.7613697999999999854736643101205118000507354736328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"And have you ever received any payment, apology, settlement, or decision Do you recall what happened after this?\",\"start\":1351110,\"end\":1365427,\"confidence\":0.80825749999999996209254504719865508377552032470703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What respect?\",\"start\":1366553,\"end\":1367249,\"confidence\":0.50517434000000005500652378032100386917591094970703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So once you was obviously let out of the room, all right, just go back into mainstream then.\",\"start\":1367605,\"end\":1373399,\"confidence\":0.8004305400000000236815367316012270748615264892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, you get your collection of clothes, you get your clothes back, and you just go back into your room.\",\"start\":1374760,\"end\":1379338,\"confidence\":0.8039104999999999723314658695016987621784210205078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But I was put in there for 3 days because I refused to eat for 4 days.\",\"start\":1385067,\"end\":1389757,\"confidence\":0.8823676000000000296807911581709049642086029052734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You refused to eat for 4 days?\",\"start\":1394402,\"end\":1396544,\"confidence\":0.81151870000000003724238695212989114224910736083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Yep.\",\"start\":1398780,\"end\":1398891,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So now this will be in relation to the emotional abuse.\",\"start\":1407510,\"end\":1410871,\"confidence\":0.56030535999999997454068534352700226008892059326171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Are you able to provide a clear example of what happened, where and when did it occur, what happened before, during, and afterwards?\",\"start\":1412410,\"end\":1417921,\"confidence\":0.87302420000000002797690967781818471848964691162109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I mean, I'm sounding like a stuck record here, but the motion\\u2014 the emotional abuse started when I was in that children's panel, you know what I mean?\",\"start\":1420379,\"end\":1428213,\"confidence\":0.6871083000000000051699089453904889523983001708984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There was never any questions as to why I absconded from Lendrickmuir.\",\"start\":1429163,\"end\":1433956,\"confidence\":0.72516550000000001841016228354419581592082977294921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And obviously I could have told somebody, and what I was just labelled as this delinquent, and then the best thing was just to lock me up, and that emotionally screwed me up big time.\",\"start\":1435978,\"end\":1454813,\"confidence\":0.92068059999999996012576275461469776928424835205078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's just to go back a little bit, and if ever you do feel like obviously that you're repeating yourself I do apologise, obviously, for the repetitive questions.\",\"start\":1480577,\"end\":1490821,\"confidence\":0.59645479999999995168735722472774796187877655029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"If the question\\u2014 if the answer is the same, don't worry about giving a repetitive answer.\",\"start\":1491564,\"end\":1496631,\"confidence\":0.74134759999999999546815843132208101451396942138671875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"It's still okay to do so.\",\"start\":1496824,\"end\":1498013,\"confidence\":0.65135854000000004138115627938532270491123199462890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Okay, no problem.\",\"start\":1498270,\"end\":1500117,\"confidence\":0.5840469600000000038875214158906601369380950927734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And finally, the final example, if you'd be able to give one clear example of what happened in relation to the physical abuse, where and when did it occur, and what happened?\",\"start\":1500583,\"end\":1511098,\"confidence\":0.5983773500000000300502733807661570608615875244140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"It wasn't as bad as previous establishments.\",\"start\":1511407,\"end\":1517550,\"confidence\":0.52402603999999997075320834483136422932147979736328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But I mean, we were teenagers, and if you anything out of line, then you would get a dig, you got punched.\",\"start\":1518514,\"end\":1526693,\"confidence\":0.71932936000000002874088522730744443833827972412109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So it would happen, might happen on a daily basis, it might happen every 3 days, just when I got a bit cocky or rebelled, you know what I mean, you're put back into line.\",\"start\":1527367,\"end\":1537570,\"confidence\":0.56761479999999997492210468408302403986454010009765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So you said you'd receive a dig?\",\"start\":1544092,\"end\":1547170,\"confidence\":0.66653919999999999834727759662200696766376495361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"A dig or a punch?\",\"start\":1547798,\"end\":1548491,\"confidence\":0.77754325000000001910649416458909399807453155517578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, a dig, as in a dig in the ribs, or yeah, punching genitals or kicking genitals.\",\"start\":1548604,\"end\":1552519,\"confidence\":0.4895535699999999934561856207437813282012939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And again, can you recall anything what was happening, what would happen after this, after being in receipt of a punch?\",\"start\":1571467,\"end\":1578131,\"confidence\":0.87525487000000001813759809010662138462066650390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You would just go on about your daily routine, whatever that may be, the norm.\",\"start\":1579110,\"end\":1585870,\"confidence\":0.73993220000000003988560592915746383368968963623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was just accepted.\",\"start\":1592604,\"end\":1593685,\"confidence\":0.7151139399999999479717871508910320699214935302734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"When you say it was accepted, was this by members of staff?\",\"start\":1595460,\"end\":1599140,\"confidence\":0.865621500000000043684167394530959427356719970703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Not by me.\",\"start\":1599510,\"end\":1599911,\"confidence\":0.4859904299999999732762034909683279693126678466796875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"It was\\u2014 I just accepted it because I was\\u2014 it was, it was the right thing to do in my head.\",\"start\":1600008,\"end\":1605025,\"confidence\":0.69577604999999997925641537221963517367839813232421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, I had been out of hand or I'd done whatever I'd done, and I mean, and that was your\\u2014 I mean, obviously there's consequences in life, and that to me is a consequence.\",\"start\":1605945,\"end\":1613435,\"confidence\":0.5117661399999999805032757649314589798450469970703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"At the time, when you're a teenager, you just don't know any better.\",\"start\":1615375,\"end\":1617729,\"confidence\":0.6542122999999999688469642933341674506664276123046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":1624487,\"end\":1636533,\"confidence\":0.58435179999999997679793750648968853056430816650390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So now the relating 5 questions are going to be very repetitive, but it's just going to be in relation to the neglect, emotional, physical abuse.\",\"start\":1645474,\"end\":1652909,\"confidence\":0.79748520000000000518269871463417075574398040771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"How often did the neglect happen?\",\"start\":1653406,\"end\":1655537,\"confidence\":0.574992949999999947152673485106788575649261474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Over what period?\",\"start\":1656114,\"end\":1656819,\"confidence\":0.76777660000000003126530145891592837870121002197265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And did it ever change or become worse?\",\"start\":1656868,\"end\":1658534,\"confidence\":0.7816435999999999939547024041530676186084747314453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Well, you were neglected from the minute you were in there.\",\"start\":1658999,\"end\":1661354,\"confidence\":0.8476777699999999970970065987785346806049346923828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Really, I mean, from day 1 to day 21, you were neglected.\",\"start\":1662220,\"end\":1667588,\"confidence\":0.76318030000000003365556722201290540397167205810546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Looking back, you know, I mean, I mean, you wouldn't treat an animal the way that we were treated as children.\",\"start\":1670609,\"end\":1675017,\"confidence\":0.71995229999999998948823076716507785022258758544921875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"This is a big thing.\",\"start\":1683279,\"end\":1684057,\"confidence\":0.54810420000000004137064024689607322216033935546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"We were children, okay?\",\"start\":1684170,\"end\":1685774,\"confidence\":0.66437480000000004309868018026463687419891357421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And it's horrendous.\",\"start\":1686341,\"end\":1688204,\"confidence\":0.9105917999999999512539261559140868484973907470703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Say she had been there since the 2nd of August 1968 and that Crosslet is the only home that she has known.\",\"start\":1696190,\"end\":1702170,\"confidence\":0.8877036000000000370846464647911489009857177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"You remained at Crosslet during your early childhood, but Crosslet was under quarryers but it was not classed as a quarryer's home.\",\"start\":1704050,\"end\":1711750,\"confidence\":0.77114300000000002288658151883282698690891265869140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"So it's\\u2014 does that make sense?\",\"start\":1711750,\"end\":1713080,\"confidence\":0.79761910000000002529674247853108681738376617431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"[Speaker:MR RICHARD GARRIE] And again, the same question but this time in relation to the emotional abuse, Richard.\",\"start\":1713080,\"end\":1718530,\"confidence\":0.5846404400000000389781007470446638762950897216796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"How often did this happen, over what period, and did it ever change or become worse?\",\"start\":1718530,\"end\":1721710,\"confidence\":0.70186406000000001181859943244489841163158416748046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Worse.\",\"start\":1721800,\"end\":1722169,\"confidence\":0.865744700000000033668356991256587207317352294921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"My emotions were\\u2014 I mean, I couldn't focus, I couldn't think, and I was just robotic.\",\"start\":1722491,\"end\":1730661,\"confidence\":0.90818440000000000278390643870807252824306488037109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, I was in the system, so your emotions didn't come into anything back then.\",\"start\":1731148,\"end\":1740405,\"confidence\":0.6861414999999999597690703012631274759769439697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Was 1973.\",\"start\":1747250,\"end\":1748710,\"confidence\":0.8161251000000000477285766464774496853351593017578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"You've been there from the age of 5, and it looks like you were there for about a year.\",\"start\":1748710,\"end\":1753230,\"confidence\":0.7885543999999999886796331338700838387012481689453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I couldn't think.\",\"start\":1754490,\"end\":1755450,\"confidence\":0.62296680000000004273630338502698577940464019775390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I was robotic.\",\"start\":1755450,\"end\":1756060,\"confidence\":0.60987320000000000419504431192763149738311767578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was just in the system.\",\"start\":1756410,\"end\":1757360,\"confidence\":0.59827010000000002687414735191850923001766204833984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"My emotions never came into question back then.\",\"start\":1757450,\"end\":1759780,\"confidence\":0.68298804999999995768433791454299353063106536865234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, no, obviously I'm fucked up.\",\"start\":1760090,\"end\":1762790,\"confidence\":0.94576709999999997169339849278912879526615142822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That's, again, that's the way I felt at the time.\",\"start\":1763850,\"end\":1765680,\"confidence\":0.82931732999999996369666632745065726339817047119140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"That's just\\u2014 my head was just done.\",\"start\":1765830,\"end\":1769000,\"confidence\":0.49591193000000000079552364695700816810131072998046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"'88 until '81.\",\"start\":1773988,\"end\":1775367,\"confidence\":0.8837454300000000539938582733157090842723846435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"I've got a 6-month family placement.\",\"start\":1777631,\"end\":1781016,\"confidence\":0.89122884999999996136210711483727209270000457763671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And again, it might seem a bit repeated, but in relation to the physical abuse, how often did this happen?\",\"start\":1783207,\"end\":1789873,\"confidence\":0.5312094000000000537653477294952608644962310791015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Over what period?\",\"start\":1790454,\"end\":1791052,\"confidence\":0.76777660000000003126530145891592837870121002197265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And did it ever change or become worse?\",\"start\":1791100,\"end\":1792574,\"confidence\":0.7816435999999999939547024041530676186084747314453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It didn't come any worse because there was cameras and they couldn't really make it any worse as such.\",\"start\":1793401,\"end\":1800885,\"confidence\":0.7927589999999999914592763161635957658290863037109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It happened periodically.\",\"start\":1801634,\"end\":1803328,\"confidence\":0.78693880000000004937277253702632151544094085693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It could happen once a day, it could happen once every 3 days.\",\"start\":1806636,\"end\":1809431,\"confidence\":0.81705755000000002130633447450236417353153228759765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So it could be once a day or once every\\u2014 yeah, it was really\\u2014 I mean, that was their form of punishment when we were out of line.\",\"start\":1815880,\"end\":1823015,\"confidence\":0.493342129999999989831138691442902199923992156982421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"And do you understand the purpose of the statement?\",\"start\":1827220,\"end\":1832900,\"confidence\":0.77004879999999997775006477240822277963161468505859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"And do you agree that it can be used for your Scottish redress application alongside any supporting evidence?\",\"start\":1833120,\"end\":1839320,\"confidence\":0.9190805600000000463722926724585704505443572998046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"C\",\"text\":\"Amazing.\",\"start\":1839320,\"end\":1840580,\"confidence\":0.80193170000000002506368446120177395641803741455078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"C\",\"text\":\"So I'm gonna ask some questions about your personal background and your entry into care, but I know that that would be a bit difficult for you.\",\"start\":1840580,\"end\":1847500,\"confidence\":0.5015340999999999826997054697130806744098663330078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We're now on to the next question.\",\"start\":1847610,\"end\":1849190,\"confidence\":0.85310196999999998723751559737138450145721435546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Again, it'll be asked again, um, 3 times, just in relation to the abuse of which you've suffered.\",\"start\":1849280,\"end\":1855100,\"confidence\":0.6249029999999999862581034903996624052524566650390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So I do apologise if it becomes a bit tedious or repetitive.\",\"start\":1855100,\"end\":1856880,\"confidence\":0.6051206000000000084781959230895154178142547607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So in relation to the neglect, what immediate effects did you experience?\",\"start\":1859875,\"end\":1863638,\"confidence\":0.73715059999999998918696064720279537141323089599609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Immediate?\",\"start\":1865680,\"end\":1866164,\"confidence\":0.76231729999999997549053887269110418856143951416015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Worthless.\",\"start\":1868377,\"end\":1868764,\"confidence\":0.66966574999999994854960050361114554107189178466796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, all my self-respect.\",\"start\":1869975,\"end\":1873027,\"confidence\":0.6563052000000000330004468196420930325984954833984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"As in you like lost all your self-respect?\",\"start\":1876529,\"end\":1878626,\"confidence\":0.8243639000000000383039377993554808199405670166015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, a lot.\",\"start\":1878772,\"end\":1879449,\"confidence\":0.650149639999999973127842167741619050502777099609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I mean, whatever respect I did have for myself, it was gone.\",\"start\":1879514,\"end\":1881483,\"confidence\":0.529085400000000039000269680400379002094268798828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I absolutely despised my family because of this.\",\"start\":1883460,\"end\":1886220,\"confidence\":0.97685074999999998990318772484897635877132415771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Do you know anything about why you were put into care?\",\"start\":1886746,\"end\":1889124,\"confidence\":0.6389506499999999533656591665931046009063720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, just life.\",\"start\":1896074,\"end\":1897249,\"confidence\":0.564058839999999950265419101924635469913482666015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And just, I, I just hated life.\",\"start\":1897314,\"end\":1899828,\"confidence\":0.96426343999999997169680909792077727615833282470703125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's perfectly fine, Richard.\",\"start\":1904263,\"end\":1906303,\"confidence\":0.6842740000000000488711293655796907842159271240234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And we're now going to go into relation to the emotional, emotional abuse.\",\"start\":1906918,\"end\":1910673,\"confidence\":0.605937060000000027315536499372683465480804443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What immediate effects did you experience?\",\"start\":1910803,\"end\":1912357,\"confidence\":0.83028500000000005076827847005915828049182891845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was there any fear, shame?\",\"start\":1912422,\"end\":1913539,\"confidence\":0.620450799999999969003283695201389491558074951171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Sleep problems, bedwetting, running away, behaviour, or school changes?\",\"start\":1914094,\"end\":1917454,\"confidence\":0.73687800000000003297628836662624962627887725830078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I couldn't run away because we were obviously locked in.\",\"start\":1918213,\"end\":1923377,\"confidence\":0.50961920000000004993268021280528046190738677978515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, what else?\",\"start\":1923636,\"end\":1927247,\"confidence\":0.76018189999999996597779272633488290011882781982421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Emotional.\",\"start\":1928409,\"end\":1929184,\"confidence\":0.6335461000000000009180212146020494401454925537109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Um, just take your time.\",\"start\":1929926,\"end\":1933073,\"confidence\":0.79041576000000002277801058880868367850780487060546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's best to try and maybe think of it as like, how do you remember how it made you feel?\",\"start\":1933235,\"end\":1938135,\"confidence\":0.79213666999999998719061977681121788918972015380859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Oh gosh.\",\"start\":1939009,\"end\":1939438,\"confidence\":0.5314380499999999951654672258882783353328704833984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Worthless, just like I was a nobody.\",\"start\":1940706,\"end\":1943376,\"confidence\":0.7365467999999999459959099112893454730510711669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I just felt, and I was existing but not living, you know what I mean?\",\"start\":1944405,\"end\":1951885,\"confidence\":0.60218154999999995435899791118572466075420379638671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":1952467,\"end\":1952758,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I just felt that there was\\u2014 I mean, I had a name, but that was all I had.\",\"start\":1954003,\"end\":1957399,\"confidence\":0.81090969999999995554418319443357177078723907470703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I was a nobody, and I was treated like a nobody.\",\"start\":1957641,\"end\":1961988,\"confidence\":0.8997597699999999587561205771635286509990692138671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I was treated like a problem child.\",\"start\":1962343,\"end\":1964088,\"confidence\":0.964041350000000019093704395345412194728851318359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, so I just couldn't run away as I was locked in.\",\"start\":1980707,\"end\":1982887,\"confidence\":0.56874937000000003184396746291895397007465362548828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I felt worthless, like I was a nobody.\",\"start\":1982985,\"end\":1984840,\"confidence\":0.95700289999999998968860381864942610263824462890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was not living, I was just existing.\",\"start\":1985100,\"end\":1986516,\"confidence\":0.602927699999999955338125801063142716884613037109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I felt like all I had was my name.\",\"start\":1987340,\"end\":1989078,\"confidence\":0.57196959999999996693276216319645754992961883544921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I was treated as a problem child.\",\"start\":1989242,\"end\":1990554,\"confidence\":0.9605757600000000007156586434575729072093963623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yep.\",\"start\":1991243,\"end\":1991484,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"No problem.\",\"start\":1992431,\"end\":1993057,\"confidence\":0.6486826999999999454615817739977501332759857177734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And then again, and this is just in relation to the physical abuse which you suffered, what immediate effects did you experience from the physical abuse?\",\"start\":1993795,\"end\":2002318,\"confidence\":0.579722999999999988318677424103952944278717041015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"To be honest with you, James, I've become numb.\",\"start\":2003281,\"end\":2005207,\"confidence\":0.60034233000000003510621127134072594344615936279296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I've come numb to it, and it just\\u2014 it became part of life.\",\"start\":2005785,\"end\":2008914,\"confidence\":0.6332183000000000117069021143834106624126434326171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was\\u2014 I just accepted it.\",\"start\":2017898,\"end\":2019215,\"confidence\":0.634103300000000036362735045258887112140655517578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, you couldn't do anything else but\\u2014 you're locked in, you couldn't do nothing, you couldn't run to speak to your mum.\",\"start\":2019761,\"end\":2025143,\"confidence\":0.56139296000000005193442120798863470554351806640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, you had nobody to turn to.\",\"start\":2025625,\"end\":2027006,\"confidence\":0.50061409999999995079633663408458232879638671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"When you were there, was that in a house or was it in like a\\u2014 The final\\u2014 oh, sorry.\",\"start\":2041956,\"end\":2046270,\"confidence\":0.67511182999999996834361581932171247899532318115234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So there's only 3 more questions in relation to this care setting.\",\"start\":2046607,\"end\":2049237,\"confidence\":0.8632427000000000294477331408415921032428741455078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Did anyone witness, know about it, or experience something similar?\",\"start\":2049830,\"end\":2053166,\"confidence\":0.86930823000000001510301217422238551080226898193359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, everybody knew what was going on there.\",\"start\":2054381,\"end\":2057271,\"confidence\":0.68802160000000001094377921617706306278705596923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Everybody knew it, like.\",\"start\":2057432,\"end\":2060270,\"confidence\":0.61559109999999994666808333931840024888515472412109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Can you remember any names?\",\"start\":2061281,\"end\":2062548,\"confidence\":0.85805357000000004319417712395079433917999267578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I was only there for a short period of time, only 3 weeks, as I say.\",\"start\":2062981,\"end\":2066429,\"confidence\":0.77847045999999997523133288268581964075565338134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I can't remember.\",\"start\":2066990,\"end\":2067535,\"confidence\":0.52505690000000004857838575844652950763702392578125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's perfectly fine.\",\"start\":2067927,\"end\":2070321,\"confidence\":0.64607449999999999601385525238583795726299285888671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, as I see it, it was just\\u2014 it was life, it was normal.\",\"start\":2072666,\"end\":2077165,\"confidence\":0.63291010000000003099529521932709030807018280029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Um, can you remember anything about your daily life there?\",\"start\":2078420,\"end\":2081022,\"confidence\":0.83384049999999998448174665099941194057464599609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"So what was the actual college itself like?\",\"start\":2081119,\"end\":2083058,\"confidence\":0.79289080000000000669757582727470435202121734619140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And I think it was normal for the staff just to, to do it, and it was just accepted.\",\"start\":2083365,\"end\":2087260,\"confidence\":0.654898100000000038534153645741753280162811279296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Okay, what about any of the food?\",\"start\":2098223,\"end\":2100841,\"confidence\":0.8519963600000000081280404629069380462169647216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Can you remember what any of the food was like?\",\"start\":2100906,\"end\":2102344,\"confidence\":0.87626236999999995713750422510202042758464813232421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Okay.\",\"start\":2106379,\"end\":2106656,\"confidence\":0.58435179999999997679793750648968853056430816650390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"And did you do schoolwork?\",\"start\":2108520,\"end\":2110826,\"confidence\":0.7718610999999999666698613509652204811573028564453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So, but everyone knew, everybody knew what was going on there.\",\"start\":2112399,\"end\":2114670,\"confidence\":0.678217599999999976034814608283340930938720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I can't remember the names as I was only there for 3 weeks.\",\"start\":2114992,\"end\":2117328,\"confidence\":0.563404699999999980519760356401093304157257080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was life to me at this point.\",\"start\":2117892,\"end\":2119342,\"confidence\":0.56960076000000003926260205844300799071788787841796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was led to, I was led to believe that this was that it was normal behaviour, that it was also normal for the staff to do it, like it was accepted.\",\"start\":2119600,\"end\":2127118,\"confidence\":0.7372088999999999447965137733262963593006134033203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, it's just been\\u2014 if you've done something wrong, you get punished.\",\"start\":2127327,\"end\":2130249,\"confidence\":0.797143099999999993343635651399381458759307861328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And yeah, a kick or a punch was a punishment, and that's just become the norm.\",\"start\":2130619,\"end\":2134408,\"confidence\":0.75208770000000002564632950452505610883235931396484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Yeah.\",\"start\":2134713,\"end\":2134890,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"What about hygiene-wise?\",\"start\":2135050,\"end\":2136190,\"confidence\":0.80551150000000004691713684223941527307033538818359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Did you get any toiletries, you know, shower gel, shampoo, toothpaste?\",\"start\":2136319,\"end\":2140927,\"confidence\":0.8415861000000000036180836104904301464557647705078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was that provided?\",\"start\":2141473,\"end\":2145937,\"confidence\":0.8452224999999999877076106713502667844295501708984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Did you ever tell anyone or try to get help?\",\"start\":2149438,\"end\":2151849,\"confidence\":0.7550396299999999616403556501609273254871368408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I had nobody I could tell because everybody that I knew was in the system.\",\"start\":2152733,\"end\":2157491,\"confidence\":0.65336220000000000407425204684841446578502655029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"And what about clothes?\",\"start\":2158132,\"end\":2159133,\"confidence\":0.7409860999999999808807160661672241985797882080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Were you given any fresh clothing?\",\"start\":2159198,\"end\":2160773,\"confidence\":0.87824553000000005198444341658614575862884521484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I mean, who would believe us as children?\",\"start\":2163502,\"end\":2164850,\"confidence\":0.678424600000000044275338950683362782001495361328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"We were never believed, never.\",\"start\":2164997,\"end\":2166325,\"confidence\":0.8012869400000000030814817364444024860858917236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then Robert, finally, what was different at this placement compared with the others?\",\"start\":2182441,\"end\":2187584,\"confidence\":0.88375585999999994868403518921695649623870849609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You couldn't go.\",\"start\":2189900,\"end\":2190445,\"confidence\":0.580691340000000000287627699435688555240631103515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I couldn't escape.\",\"start\":2190616,\"end\":2191230,\"confidence\":0.5654846399999999828622776476549915969371795654296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I had to accept what was coming or what I was getting.\",\"start\":2193996,\"end\":2196960,\"confidence\":0.77815204999999998403126255652750842273235321044921875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"C\",\"text\":\"Yeah, absolutely.\",\"start\":2208494,\"end\":2211943,\"confidence\":0.50143020000000004809947995454422198235988616943359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So now that concludes, um, your second care setting, um, being at the assessment centre.\",\"start\":2213249,\"end\":2218338,\"confidence\":0.83735700000000001796962578737293370068073272705078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Um, I know, again, apologise for the, uh, tediousness of the questions, but We'll be going through the final set of 12 questions again, this time in relation to your final care setting.\",\"start\":2218839,\"end\":2232757,\"confidence\":0.515777200000000046742343329242430627346038818359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So Richard, could you kindly just confirm the institutional name, the location, approximate date and age, and who placed you there?\",\"start\":2233111,\"end\":2241860,\"confidence\":0.93243646999999996172192595622618682682514190673828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was St Catherine's.\",\"start\":2242566,\"end\":2244749,\"confidence\":0.8599115999999999981895371092832647264003753662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was adjacent to the assessment centre in Edinburgh, Howden Hall.\",\"start\":2245616,\"end\":2251267,\"confidence\":0.91721960000000002377618102400447241961956024169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Liberton.\",\"start\":2253333,\"end\":2254286,\"confidence\":0.6987088299999999474465539606171660125255584716796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was placed in there by the Children's Panel after my 3-week initial assessment period was over.\",\"start\":2254383,\"end\":2261066,\"confidence\":0.85926086000000001519083525636233389377593994140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was roughly 14, 15, probably near the 15 mark.\",\"start\":2262748,\"end\":2268643,\"confidence\":0.9087339599999999517621063205297105014324188232421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Okay, are you okay?\",\"start\":2268967,\"end\":2270198,\"confidence\":0.76903354999999995467163671492016874253749847412109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Yeah, take your time.\",\"start\":2271796,\"end\":2273115,\"confidence\":0.77305995999999999046536913738236762583255767822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, so St.\",\"start\":2283298,\"end\":2283860,\"confidence\":0.65087134000000002043151425823452882468700408935546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Catharine's units adjacent to the assessment centre, Howden Hall, Liverpool.\",\"start\":2283940,\"end\":2288099,\"confidence\":0.913045939999999944802766549400985240936279296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was placed in there by the Children's Panel once my 3-week assessment was over.\",\"start\":2288677,\"end\":2292113,\"confidence\":0.8705240499999999936875383355072699487209320068359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"How old did you say you were at the time?\",\"start\":2292611,\"end\":2294168,\"confidence\":0.8779285999999999479115331268985755741596221923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"15.\",\"start\":2294618,\"end\":2294971,\"confidence\":0.52607539999999997082369418421876616775989532470703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"14 and a half, 15.\",\"start\":2295421,\"end\":2296368,\"confidence\":0.74062099999999997379518390516750514507293701171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And the next question, um, what type of setting was it and how long were you there?\",\"start\":2303444,\"end\":2306825,\"confidence\":0.89959460000000002199982418460422195494174957275390625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"It was an open setting, an open children's home.\",\"start\":2307533,\"end\":2310447,\"confidence\":0.6325317999999999774018988318857736885547637939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Uh, I was there just under a year, I believe.\",\"start\":2311719,\"end\":2314678,\"confidence\":0.84185239999999994520152313270955346524715423583984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So just over a year, just under a year, and I'm sure it's just under a year.\",\"start\":2323489,\"end\":2326533,\"confidence\":0.64195100000000004936140385325415991246700286865234375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"No problem, no problem.\",\"start\":2330536,\"end\":2331933,\"confidence\":0.62209429999999998894821828798740170896053314208984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So now, um, again, we're just going to go through a brief description of what your ordinary day life was like at St.\",\"start\":2333154,\"end\":2339384,\"confidence\":0.87406130000000004098836825505713932216167449951171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Catherine's unit.\",\"start\":2339432,\"end\":2340122,\"confidence\":0.78174834999999998075281837373040616512298583984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So as the same with the previous, we'll start off with the accommodation.\",\"start\":2340636,\"end\":2344859,\"confidence\":0.89934133999999998909657961121411062777042388916015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Could you kindly just confirm what the accommodation was like?\",\"start\":2345373,\"end\":2347958,\"confidence\":0.89516556000000002679684030226781032979488372802734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was a bedroom, um, well, dorm with 5 boys in it.\",\"start\":2348263,\"end\":2353321,\"confidence\":0.87540859999999998120046029725926928222179412841796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, had 5 bays.\",\"start\":2355998,\"end\":2357027,\"confidence\":0.7032576999999999856072463444434106349945068359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":2357445,\"end\":2357703,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And was there any windows?\",\"start\":2358652,\"end\":2359649,\"confidence\":0.82082230000000000469384531243122182786464691162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, there was a window.\",\"start\":2360437,\"end\":2361161,\"confidence\":0.71854099999999998527044908769312314689159393310546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, yeah.\",\"start\":2361322,\"end\":2363155,\"confidence\":0.493536470000000004887397153652273118495941162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So there's windows to allow natural light.\",\"start\":2365070,\"end\":2367192,\"confidence\":0.76005000000000000337507799486047588288784027099609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was there ever a toilet in this, um, in your dorm?\",\"start\":2369670,\"end\":2372201,\"confidence\":0.7844918400000000513472286911564879119396209716796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, no, not at all.\",\"start\":2372590,\"end\":2373872,\"confidence\":0.595920739999999948821596262860111892223358154296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What was the overall hygiene like of the dorms?\",\"start\":2386069,\"end\":2390349,\"confidence\":0.8689742000000000299309022011584602296352386474609375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"It was better, definitely better.\",\"start\":2390672,\"end\":2393207,\"confidence\":0.94503789999999998627799868700094521045684814453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There was more women involved in the care there.\",\"start\":2394531,\"end\":2397875,\"confidence\":0.7892848999999999559662455794750712811946868896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, and can you remember what your daily routine was like?\",\"start\":2405231,\"end\":2408493,\"confidence\":0.87027745999999994719331652959226630628108978271484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, it was pretty systematic.\",\"start\":2410803,\"end\":2413817,\"confidence\":0.79349583000000001309359731749282218515872955322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Again, you would get up, um, you would go down, down for breakfast.\",\"start\":2413898,\"end\":2420221,\"confidence\":0.9043512000000000217170281757717020809650421142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, um, no, I think you just go after breakfast, you would go then most of the time I was a day pupil at my high school, so I would be travelling in the bus to the high school.\",\"start\":2423606,\"end\":2442019,\"confidence\":0.8291897999999999768760972074232995510101318359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Hold on one moment.\",\"start\":2443008,\"end\":2447010,\"confidence\":0.7665243999999999946481921142549254000186920166015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You take a day bus to the, to the high school?\",\"start\":2452170,\"end\":2455358,\"confidence\":0.88862883999999997541863194783218204975128173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, yeah, not, not, not initially, but once, once you were there for a while, I was getting the day bus.\",\"start\":2455809,\"end\":2460898,\"confidence\":0.710264439999999996899759935331530869007110595703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But initially It would be that they had some, like, say, a classroom environment, but again, there was never any lessons being taught.\",\"start\":2460962,\"end\":2469113,\"confidence\":0.54622172999999996090281229044194333255290985107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, we're all different ages, and you know what I mean, so they couldn't categorise us like that.\",\"start\":2470958,\"end\":2478542,\"confidence\":0.660158800000000045571368900709785521030426025390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It was just impossible to do so.\",\"start\":2478590,\"end\":2480536,\"confidence\":0.6373284500000000463160176877863705158233642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Are you okay?\",\"start\":2487976,\"end\":2492480,\"confidence\":0.79175180000000000557491830477374605834484100341796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":2493506,\"end\":2494821,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So I've got so far, um, the bedroom slash door had 5 bars.\",\"start\":2496071,\"end\":2499743,\"confidence\":0.81642139999999996380353195490897633135318756103515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was, uh, there were windows to allow natural light.\",\"start\":2499839,\"end\":2502163,\"confidence\":0.845068500000000000227373675443232059478759765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"There was no open toilet in the dorms.\",\"start\":2502500,\"end\":2504039,\"confidence\":0.61674803000000000263725041804718784987926483154296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"The overall hygiene was better.\",\"start\":2504103,\"end\":2505466,\"confidence\":0.68387830000000005004068270864081569015979766845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There were more women involved in the care there.\",\"start\":2505931,\"end\":2507630,\"confidence\":0.7851804000000000005599076757789589464664459228515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"My routine was systematic again: get up, down for breakfast.\",\"start\":2508031,\"end\":2511333,\"confidence\":0.83868719999999996606021568368305452167987823486328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Most of the time I was a day pupil at my high school.\",\"start\":2511478,\"end\":2513674,\"confidence\":0.87689099999999997603339352281182073056697845458984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I would take a day bus to the high school.\",\"start\":2514267,\"end\":2515854,\"confidence\":0.77155969999999995945216824111412279307842254638671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Not initially, it would be a classroom environment in the unit.\",\"start\":2516207,\"end\":2519068,\"confidence\":0.87067890000000003336566578582278452813625335693359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"There was no education though.\",\"start\":2519572,\"end\":2520807,\"confidence\":0.495848300000000019593926481320522725582122802734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"With the mixed ages and abilities, this was impossible to categorise.\",\"start\":2521133,\"end\":2524676,\"confidence\":0.481223879999999992751469335416913963854312896728515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yep.\",\"start\":2528091,\"end\":2528495,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Can you remember what the overall food was like?\",\"start\":2528576,\"end\":2531183,\"confidence\":0.9143250000000000543565192856476642191410064697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Did you have 3 meals a day?\",\"start\":2531248,\"end\":2532463,\"confidence\":0.89436199999999999032951336630503647029399871826171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was there any choice?\",\"start\":2532706,\"end\":2533823,\"confidence\":0.78908809999999995898889437739853747189044952392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No choice, no.\",\"start\":2534973,\"end\":2535539,\"confidence\":0.58825780000000005287574822432361543178558349609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was take it or leave it.\",\"start\":2535620,\"end\":2536446,\"confidence\":0.70773405000000000342197381542064249515533447265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":2537700,\"end\":2538816,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And then there's breakfast, pretty standard breakfast, which was usually porridge, I think it was at the time.\",\"start\":2539205,\"end\":2546439,\"confidence\":0.78719704999999995376214201314724050462245941162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, yeah, um, it's just standard.\",\"start\":2547352,\"end\":2551317,\"confidence\":0.724911300000000036192204788676463067531585693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There was no choice.\",\"start\":2551430,\"end\":2552094,\"confidence\":0.6500285999999999564380459560197778046131134033203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You just\\u2014 it was there.\",\"start\":2552353,\"end\":2553793,\"confidence\":0.7518109699999999673281081413733772933483123779296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"If you ate it, you ate it.\",\"start\":2554214,\"end\":2554893,\"confidence\":0.55328759999999999052988641778938472270965576171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"If you didn't eat it, then you went hungry.\",\"start\":2554942,\"end\":2556916,\"confidence\":0.72738373000000000612175199421471916139125823974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was you ever provided clothing when you was there?\",\"start\":2563868,\"end\":2565511,\"confidence\":0.8621277000000000523272092323168180882930755615234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"With other\\u2014 what, sorry?\",\"start\":2566445,\"end\":2567186,\"confidence\":0.55974040000000002681446176211466081440448760986328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was you ever provided clothing?\",\"start\":2567589,\"end\":2569006,\"confidence\":0.83241039999999999476898437933414243161678314208984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, because I had to attend school, so yes, I was.\",\"start\":2569667,\"end\":2572389,\"confidence\":0.59671229999999997328785639183479361236095428466796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And with the clothing, what was provided, would you say it was adequate and clean?\",\"start\":2581319,\"end\":2584989,\"confidence\":0.87846889999999999698587771490565501153469085693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, it's adequate, I suppose.\",\"start\":2586287,\"end\":2589428,\"confidence\":0.74268319999999998781703425265732221305370330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I mean, it couldn't really be to the extent of his previous establishments because you're in the public domain.\",\"start\":2589572,\"end\":2596446,\"confidence\":0.71329480000000000661231069898349232971668243408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":2597023,\"end\":2598161,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And do you remember what your access to contacting your family was like?\",\"start\":2612792,\"end\":2618391,\"confidence\":0.76598109999999997032915644012973643839359283447265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Would you ever refuse to access?\",\"start\":2618456,\"end\":2620074,\"confidence\":0.60106210000000004356479621492326259613037109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"As time went on there, I actually had weekend access home.\",\"start\":2624028,\"end\":2628124,\"confidence\":0.75683515999999995127467400379828177392482757568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was this ever threatened to be taken away from you?\",\"start\":2633398,\"end\":2635360,\"confidence\":0.50737569999999998504591758319293148815631866455078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh yeah, constantly.\",\"start\":2635490,\"end\":2636415,\"confidence\":0.647232999999999947249307297170162200927734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"If you misbehave, it'll be taken away from you.\",\"start\":2636545,\"end\":2637875,\"confidence\":0.91239389999999997993285205666325055062770843505859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh yeah.\",\"start\":2638470,\"end\":2639968,\"confidence\":0.53645920000000002492157591404975391924381256103515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, buddy.\",\"start\":2646930,\"end\":2648144,\"confidence\":0.6603854300000000510095787831232883036136627197265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Yeah, I'm just making sure that you knew.\",\"start\":2648905,\"end\":2655203,\"confidence\":0.79781880000000005015436954636243171989917755126953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So how did the staff\\u2014 how did the other children generally treat you here?\",\"start\":2660410,\"end\":2664767,\"confidence\":0.78034959999999997659614336953382007777690887451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, because I was one of the older ones now.\",\"start\":2666612,\"end\":2668021,\"confidence\":0.83260710000000004438192036104737780988216400146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, and how did the staff genuinely treat you?\",\"start\":2675834,\"end\":2680516,\"confidence\":0.675769269999999977471816237084567546844482421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"If you followed orders, okay.\",\"start\":2681719,\"end\":2684676,\"confidence\":0.76837146000000000611862560617737472057342529296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"If not, again, you get the dig, you get the punch.\",\"start\":2686796,\"end\":2690208,\"confidence\":0.6412356999999999640493797414819709956645965576171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You would get\\u2014 I mean, many times I was dragged by the hair into the office.\",\"start\":2693680,\"end\":2696452,\"confidence\":0.48750627000000001931567794599686749279499053955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The office was the place that it would happen.\",\"start\":2696694,\"end\":2698806,\"confidence\":0.7466314400000000350843265550793148577213287353515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You would get a dig.\",\"start\":2700300,\"end\":2702039,\"confidence\":0.59283909999999995221742210560478270053863525390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"When you get a dig, is that again to the ribs and to the genitals?\",\"start\":2702667,\"end\":2705502,\"confidence\":0.7580594400000000288031287709600292146205902099609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Punch to the ribs, yeah.\",\"start\":2705566,\"end\":2706275,\"confidence\":0.6701894999999999935624828140134923160076141357421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, yeah, never nothing visible.\",\"start\":2706550,\"end\":2708448,\"confidence\":0.71444636999999999726895794083247892558574676513671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know, I mean, never ever mark you.\",\"start\":2708710,\"end\":2710428,\"confidence\":0.6526948999999999667664951630285941064357757568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"And did you say this mainly occurred in the office?\",\"start\":2719190,\"end\":2720529,\"confidence\":0.8059979999999999922266624707845039665699005126953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Yeah, you could take taken into office.\",\"start\":2720697,\"end\":2732810,\"confidence\":0.74746210000000001816289341149968095123767852783203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, out of sight, everybody else.\",\"start\":2733179,\"end\":2735027,\"confidence\":0.68576369999999997606465740318526513874530792236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And sometimes dragged by your hair, is that correct?\",\"start\":2736328,\"end\":2738047,\"confidence\":0.6856598000000000414644318880164064466953277587890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh yeah, yeah, regular.\",\"start\":2738095,\"end\":2738899,\"confidence\":0.66868066999999997701564780072658322751522064208984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yep, yep.\",\"start\":2739124,\"end\":2740457,\"confidence\":0.480176749999999985529797186245559714734554290771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And this was a regular occurrence?\",\"start\":2740666,\"end\":2743100,\"confidence\":0.590293799999999979633003022172488272190093994140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, if you stepped out of line.\",\"start\":2745363,\"end\":2746496,\"confidence\":0.6554735000000000422204493588651530444622039794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, yeah.\",\"start\":2746804,\"end\":2748050,\"confidence\":0.493536470000000004887397153652273118495941162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Did anyone else witness that?\",\"start\":2748924,\"end\":2751013,\"confidence\":0.83117509999999994452224427732289768755435943603515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Can you remember any\\u2014 if there were any rules, punishments, isolation, or unsafe arrangements enforced by the staff?\",\"start\":2761693,\"end\":2767312,\"confidence\":0.69300989999999995649915263129514642059803009033203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No isolation.\",\"start\":2767650,\"end\":2768501,\"confidence\":0.7026898999999999784193960294942371547222137451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They couldn't isolate you there because it was open.\",\"start\":2768581,\"end\":2770347,\"confidence\":0.73552300000000003787903324337094090878963470458984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Um, punishments, you would lose\\u2014 um, I'll remember, you'd lose\\u2014 they used to have the chance of getting you like a snack in the morning, and they would take that from you.\",\"start\":2770845,\"end\":2782486,\"confidence\":0.568669859999999971478246152400970458984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You would lose a snack.\",\"start\":2782871,\"end\":2783915,\"confidence\":0.7048250400000000137623601403902284801006317138671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"In the morning.\",\"start\":2784092,\"end\":2784608,\"confidence\":0.63115270000000001093809487429098226130008697509765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":2785302,\"end\":2786029,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And you\\u2014 I mean, there's a lot of punishments, I think.\",\"start\":2786658,\"end\":2788998,\"confidence\":0.5208140599999999675873141313786618411540985107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, there's a lot of work you have to do.\",\"start\":2789095,\"end\":2790403,\"confidence\":0.5667223999999999595189592582755722105503082275390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Cleaning\\u2014 you have to do a lot of cleaning in there.\",\"start\":2790532,\"end\":2792404,\"confidence\":0.54846643999999999952166263028630055487155914306640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Mopped floors and brushing floors and windows.\",\"start\":2792711,\"end\":2795466,\"confidence\":0.6973586000000000506560127178090624511241912841796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You're just\\u2014 you're just a skibbie.\",\"start\":2796561,\"end\":2797771,\"confidence\":0.66652469999999996996820073036360554397106170654296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, that's perfectly fine.\",\"start\":2799120,\"end\":2802002,\"confidence\":0.7086173000000000055109694585553370416164398193359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So now, um, we're going to go through, um, what happened there, which we could now consider abuse.\",\"start\":2804369,\"end\":2810291,\"confidence\":0.499160439999999983040623874330776743590831756591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And Would you like me to read out again the categories of abuse and what is considered to be a qualifying behaviour?\",\"start\":2810804,\"end\":2817281,\"confidence\":0.59870020000000001569873120388365350663661956787109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I just got my questions.\",\"start\":2817329,\"end\":2818887,\"confidence\":0.71053493000000000900939767234376631677150726318359375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's perfectly fine.\",\"start\":2819095,\"end\":2819979,\"confidence\":0.64607449999999999601385525238583795726299285888671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So looking back, is there anything what you now consider neglect?\",\"start\":2820043,\"end\":2823977,\"confidence\":0.6091471999999999997754684954998083412647247314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yep, yep, there is.\",\"start\":2824860,\"end\":2825952,\"confidence\":0.52395119999999995030748323188163340091705322265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Neglect is obviously neglecting your food in the morning, you lose your snack.\",\"start\":2826385,\"end\":2835553,\"confidence\":0.93113930000000000308801872961339540779590606689453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You were getting hit.\",\"start\":2838442,\"end\":2840328,\"confidence\":0.509971900000000033514879760332405567169189453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"That was part of neglect.\",\"start\":2840474,\"end\":2841466,\"confidence\":0.91138280000000004843485612582298927009105682373046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"There's a lot of physical abuse, but it's still neglect.\",\"start\":2841531,\"end\":2844229,\"confidence\":0.88861215000000004504698836171883158385753631591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And you're just basically just\\u2014 you just go on, man.\",\"start\":2844742,\"end\":2847097,\"confidence\":0.52507420000000004645102080758078955113887786865234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I never got an education the whole time I was in these establishments.\",\"start\":2847260,\"end\":2849304,\"confidence\":0.89235352999999995038393763024942018091678619384765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And because initially I had to\\u2014 there was a classroom there, um, but until I got my leave to go to high school, I never got\\u2014 no, man, I was so far behind when I went back to high school, so far.\",\"start\":2851010,\"end\":2861665,\"confidence\":0.51616293000000001978122554646688513457775115966796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Yeah, but I called it try it, and the guy was like, oh, and I was like, is that not what it's called?\",\"start\":2864219,\"end\":2887127,\"confidence\":0.70254410000000000469100314148818142712116241455078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"C\",\"text\":\"I was like, no.\",\"start\":2887386,\"end\":2888018,\"confidence\":0.5454535000000000355413476427202112972736358642578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"What's the worst case look like for you?\",\"start\":2889280,\"end\":2890736,\"confidence\":0.51699989999999995671231545202317647635936737060546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Is there anything what happened there what you'd now consider as physical abuse?\",\"start\":2895621,\"end\":2898853,\"confidence\":0.499398999999999981813658678220235742628574371337890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Physical abuse?\",\"start\":2900010,\"end\":2900299,\"confidence\":0.66006489999999995443857869759085588157176971435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, yeah.\",\"start\":2900364,\"end\":2900944,\"confidence\":0.493536470000000004887397153652273118495941162109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And nobody deserves the right to be hit if you don't follow orders or dragged into an office.\",\"start\":2901169,\"end\":2905743,\"confidence\":0.86961484000000000005314859663485549390316009521484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Did anything happen there what you would now consider abuse, um, being either emotional or sexual?\",\"start\":2927336,\"end\":2935759,\"confidence\":0.63085599999999997233857129685929976403713226318359375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes.\",\"start\":2936418,\"end\":2936756,\"confidence\":0.461038950000000002926725528595852665603160858154296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And is that for both?\",\"start\":2937769,\"end\":2938557,\"confidence\":0.82566499999999998227195874278550036251544952392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, well, the emotional part of things is being there.\",\"start\":2939537,\"end\":2942914,\"confidence\":0.66899759999999997006625562789849936962127685546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And you know, I mean, dragged and been told nothing.\",\"start\":2943689,\"end\":2948155,\"confidence\":0.58949083000000002119378450515796430408954620361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And yeah, definitely emotional.\",\"start\":2951310,\"end\":2952510,\"confidence\":0.591225600000000017786305761546827852725982666015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And at the same time, I had no emotions.\",\"start\":2952607,\"end\":2954406,\"confidence\":0.5572679000000000382186726710642687976360321044921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, I was emotionless.\",\"start\":2956050,\"end\":2957152,\"confidence\":0.57101243999999995448746403781115077435970306396484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"That was worthless in my view.\",\"start\":2957217,\"end\":2959066,\"confidence\":0.888775199999999987454657457419671118259429931640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So just for being there in general, Being dragged there and being told nothing, I became emotionless as I believe\\u2014 I believed I was worthless.\",\"start\":2968050,\"end\":2976950,\"confidence\":0.8568982000000000542883071830146946012973785400390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yep, yep, that's where you felt to believe.\",\"start\":2977191,\"end\":2979121,\"confidence\":0.72867830000000000101323394119390286505222320556640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That's the way you're treated.\",\"start\":2979266,\"end\":2980907,\"confidence\":0.506007129999999971659008224378339946269989013671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, be seen and not heard.\",\"start\":2983020,\"end\":2984320,\"confidence\":0.677592900000000053495341489906422793865203857421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Be seen but not heard.\",\"start\":2990829,\"end\":2992111,\"confidence\":0.70740040000000004027924660476855933666229248046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And looking back at your time within St Catherine's, is there anything what you'd now consider as sexual abuse?\",\"start\":3006068,\"end\":3010903,\"confidence\":0.5038373000000000434539515481446869671344757080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There was a couple instances, yes.\",\"start\":3011706,\"end\":3013071,\"confidence\":0.8167693000000000314031467496533878147602081298828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And again, um, in the office, um, I always remember his name because it's similar to my surname, was a Mr Richard Garrie.\",\"start\":3013231,\"end\":3019945,\"confidence\":0.84493107000000000628148200121358968317508697509765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He was one of, like, say, the housemasters.\",\"start\":3021005,\"end\":3022643,\"confidence\":0.8853204999999999547100060226512141525745391845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Mr Richard Garrie, did you say?\",\"start\":3024740,\"end\":3025971,\"confidence\":0.85983306000000003788130698012537322938442230224609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Mick.\",\"start\":3026052,\"end\":3026230,\"confidence\":0.57576050000000000839150970932678319513797760009765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Mick.\",\"start\":3026554,\"end\":3026797,\"confidence\":0.57576050000000000839150970932678319513797760009765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Mick.\",\"start\":3027105,\"end\":3027348,\"confidence\":0.57576050000000000839150970932678319513797760009765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Mick Garrie.\",\"start\":3027737,\"end\":3028288,\"confidence\":0.7141420000000000545270495422300882637500762939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":3028547,\"end\":3028952,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So when you say Mick Garrie, is that two separate names?\",\"start\":3031372,\"end\":3034529,\"confidence\":0.838239900000000037749714465462602674961090087890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, no, it's one name.\",\"start\":3034625,\"end\":3035817,\"confidence\":0.66125434999999999075015466587501578032970428466796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"MC Garrie.\",\"start\":3036123,\"end\":3036928,\"confidence\":0.7463594700000000248252263190806843340396881103515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, yeah, just wanted to make sure.\",\"start\":3037154,\"end\":3038973,\"confidence\":0.7562094299999999602590605718432925641536712646484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And was this a teacher?\",\"start\":3039424,\"end\":3040936,\"confidence\":0.7982053000000000064773075791890732944011688232421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, he's like the housemaster.\",\"start\":3041801,\"end\":3042450,\"confidence\":0.62483860000000002177245050916098989546298980712890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He was the housemaster.\",\"start\":3044978,\"end\":3046614,\"confidence\":0.77285360000000002944631205537007190287113189697265625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, no problem.\",\"start\":3046678,\"end\":3048557,\"confidence\":0.57628869999999998707806980746681801974773406982421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Any times that you were dragged into the office.\",\"start\":3049189,\"end\":3051835,\"confidence\":0.53692379999999995110471218140446580946445465087890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And you always have an option now, getting a punch, rubbing them down below.\",\"start\":3053030,\"end\":3057937,\"confidence\":0.62476330000000002140581045750877819955348968505859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, no problem.\",\"start\":3058587,\"end\":3059351,\"confidence\":0.57628869999999998707806980746681801974773406982421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Just give me one second.\",\"start\":3059400,\"end\":3060115,\"confidence\":0.65456280000000000018900436771218664944171905517578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"C\",\"text\":\"You weren't really given toilet seats, you just had to\\u2014 it was awful, but was the soap shared?\",\"start\":3081662,\"end\":3087675,\"confidence\":0.8243966000000000349245965480804443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Okay, so that bar of soap would have been shared between all of the lads in there?\",\"start\":3089956,\"end\":3100500,\"confidence\":0.8876872700000000282472001345013268291950225830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Quick.\",\"start\":3105435,\"end\":3105550,\"confidence\":0.54750569999999998405115775312879122793674468994140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"How did the staff treat you here?\",\"start\":3105682,\"end\":3107096,\"confidence\":0.79346320000000003513918045427999459207057952880859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Can you remember their name?\",\"start\":3113940,\"end\":3114806,\"confidence\":0.85153570000000000650430820314795710146427154541015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So moving on to the next question, um, I know this is going to seem a bit, um, tedious because you've already given one name, but in relation to the neglect, are you able to provide Are you able to confirm, sorry, who was involved or responsible?\",\"start\":3120651,\"end\":3134429,\"confidence\":0.53838766000000004563474931273958645761013031005859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Mr Richard Garrie, and there was another, meant to be a teacher by the name of Mr Acres.\",\"start\":3135800,\"end\":3139678,\"confidence\":0.91843620000000003589235575418570078909397125244140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Mr Acres.\",\"start\":3140977,\"end\":3142015,\"confidence\":0.70207129999999995373372030371683649718761444091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Acres spelled A-C-R-E-S.\",\"start\":3143004,\"end\":3145097,\"confidence\":0.77023390000000002686419975361786782741546630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Sure, it would have been.\",\"start\":3145291,\"end\":3145859,\"confidence\":0.691757799999999978268760969513095915317535400390625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"C\",\"text\":\"Yeah, yeah, yeah.\",\"start\":3146151,\"end\":3147157,\"confidence\":0.45885107000000002752670980044058524072170257568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'll put it in speech marks just in case.\",\"start\":3147254,\"end\":3148730,\"confidence\":0.83194303999999996701575355473323725163936614990234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, he took a very dislike to me.\",\"start\":3149540,\"end\":3152037,\"confidence\":0.8515128499999999878156131671858020126819610595703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Can you remember what Mr Richard Garrie's role was?\",\"start\":3162719,\"end\":3165190,\"confidence\":0.912655800000000017035972632584162056446075439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He was a teacher.\",\"start\":3165852,\"end\":3166175,\"confidence\":0.7481246999999999758301783003844320774078369140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"In relation to the physical abuse, again, could you confirm who who was involved or responsible?\",\"start\":3176831,\"end\":3183199,\"confidence\":0.58469899999999996875743590862839482724666595458984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, predominantly Mr Richard Garrie and Mr Acres.\",\"start\":3184724,\"end\":3187436,\"confidence\":0.8854080399999999517746118726790882647037506103515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And Mr Acres.\",\"start\":3188276,\"end\":3197811,\"confidence\":0.7907877599999999507218717553769238293170928955078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And then for the sexual abuse, Mr Richard Garrie.\",\"start\":3198584,\"end\":3201148,\"confidence\":0.84516763999999999779078052597469650208950042724609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Now this is going to be the most distressing part of the witness statement to finish this off with for the care setting, and so take your time in answering it and we'll get through it as quickly as we possibly can.\",\"start\":3214553,\"end\":3225316,\"confidence\":0.65108239999999995006874087266623973846435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"In relation to the neglect, could you please provide one clear example of what happened, when and where it occurred, what was happening before, during, and afterwards?\",\"start\":3226038,\"end\":3235149,\"confidence\":0.820569340000000035928451325162313878536224365234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Neglect in here.\",\"start\":3236740,\"end\":3237889,\"confidence\":0.6315703999999999762593461127835325896739959716796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, this is the last place I was in, and obviously because I had freedom, um, because of the neglect, I rebelled.\",\"start\":3238083,\"end\":3245551,\"confidence\":0.5086855999999999600191813442506827414035797119140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And I rebelled big time, but out with the care system.\",\"start\":3246618,\"end\":3250790,\"confidence\":0.79768010000000000303543856716714799404144287109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I rebelled.\",\"start\":3251065,\"end\":3251566,\"confidence\":0.5700891599999999836967390365316532552242279052734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But this is only in relation to the CUR system.\",\"start\":3273657,\"end\":3275680,\"confidence\":0.83433484999999996123420942240045405924320220947265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So what happened following this?\",\"start\":3287300,\"end\":3289693,\"confidence\":0.8382159000000000137475808514864183962345123291015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Uh, what did I do?\",\"start\":3291077,\"end\":3292396,\"confidence\":0.62136599999999997390176531553152017295360565185546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yeah, so you stated that, um, for as a clear example of what happened, I spiralled out of control.\",\"start\":3293110,\"end\":3300289,\"confidence\":0.71424955000000001081872369468328543007373809814453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, yep.\",\"start\":3301810,\"end\":3303421,\"confidence\":0.58750650000000004258282615410280413925647735595703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I just got into trouble and I was stealing, breaking and entering.\",\"start\":3303598,\"end\":3309366,\"confidence\":0.90153220000000000577955461267265491187572479248046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I just went off the rails.\",\"start\":3310430,\"end\":3312266,\"confidence\":0.72594210000000003457643060755799524486064910888671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I just couldn't cope anymore.\",\"start\":3312392,\"end\":3314829,\"confidence\":0.93171269999999994926298541031428612768650054931640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I just rebelled against everything and everybody.\",\"start\":3315503,\"end\":3317540,\"confidence\":0.875644859999999969346617945120669901371002197265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I come into contact with.\",\"start\":3318069,\"end\":3319224,\"confidence\":0.843997200000000002972910806420259177684783935546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And what happened after this?\",\"start\":3320090,\"end\":3321132,\"confidence\":0.78938454000000002341863591936999000608921051025390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, my time in St.\",\"start\":3321757,\"end\":3324195,\"confidence\":0.798205849999999994537347447476349771022796630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Catherine's, when I come to an end, I went back into mainstream schooling, um, and I left very quickly.\",\"start\":3324259,\"end\":3333160,\"confidence\":0.7191912499999999486277602045447565615177154541015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I turned 16 and I left school with nothing, no qualifications.\",\"start\":3333625,\"end\":3338019,\"confidence\":0.5167317000000000160042645802604965865612030029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Nothing.\",\"start\":3342086,\"end\":3342489,\"confidence\":0.51820666000000004114411922273575328290462493896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So now we are just going to go into one clear example of what happened in relation to the physical abuse.\",\"start\":3342570,\"end\":3347268,\"confidence\":0.5382474699999999501187630812637507915496826171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Could you kindly confirm where and when did it occur, what happened during, and what happened afterwards?\",\"start\":3347820,\"end\":3353257,\"confidence\":0.918052850000000031371882869279943406581878662109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It happened as soon as you stepped out of line, as soon as you disobeyed an order or you did something that they didn't like.\",\"start\":3354020,\"end\":3362325,\"confidence\":0.811911999999999967059238770161755383014678955078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You were then taken in the office for your punishment.\",\"start\":3364010,\"end\":3374609,\"confidence\":0.7023853700000000088721208157949149608612060546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And sorry to ask, but what would that punishment usually entail?\",\"start\":3374835,\"end\":3384225,\"confidence\":0.5282704000000000288395085590309463441371917724609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, you had a choice.\",\"start\":3384274,\"end\":3384839,\"confidence\":0.650946400000000036101255318499170243740081787109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You had a choice of rubbing them down with a blow or a strap.\",\"start\":3385098,\"end\":3387468,\"confidence\":0.6248226999999999531354433202068321406841278076171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm sure it's a strap, is it?\",\"start\":3389010,\"end\":3391229,\"confidence\":0.79813635000000004993125912733376026153564453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There's a TAWS, you always remember.\",\"start\":3391310,\"end\":3393708,\"confidence\":0.7703860000000000152198253999813459813594818115234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The what?\",\"start\":3394879,\"end\":3395233,\"confidence\":0.5974277999999999533287109443335793912410736083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Sorry, how do you pronounce that?\",\"start\":3395539,\"end\":3396506,\"confidence\":0.55575140000000000650715037409099750220775604248046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"T-A-W-S-E.\",\"start\":3396908,\"end\":3398212,\"confidence\":0.654553799999999963432628646842204034328460693359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"That was a name for a posse.\",\"start\":3398438,\"end\":3400096,\"confidence\":0.61890940000000005394298341343528591096401214599609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"T-A-W-S-E.\",\"start\":3400596,\"end\":3401674,\"confidence\":0.654553799999999963432628646842204034328460693359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And it was a strap with a split in it, and you'd be beaten with that strap.\",\"start\":3401739,\"end\":3406445,\"confidence\":0.605325160000000028759359338437207043170928955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"With a slit in it?\",\"start\":3408720,\"end\":3409572,\"confidence\":0.79338520000000001264339744011522270739078521728515625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":3411430,\"end\":3411800,\"confidence\":0.461038950000000002926725528595852665603160858154296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Or you could take the easy option and not get beaten.\",\"start\":3412171,\"end\":3417295,\"confidence\":0.706580100000000044246917241252958774566650390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Yeah.\",\"start\":3417827,\"end\":3418214,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Okay, and so was this kind of just one time example?\",\"start\":3422036,\"end\":3427007,\"confidence\":0.8432970600000000427343138653668574988842010498046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And that was Mr Richard Garrie.\",\"start\":3427843,\"end\":3429757,\"confidence\":0.85269629999999996261550450071808882057666778564453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He was, yeah, he was the only one that done that.\",\"start\":3429999,\"end\":3431528,\"confidence\":0.77109324999999995231547700313967652618885040283203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"You said that is one of the most clear examples of what happened to you, and he was the only one?\",\"start\":3431609,\"end\":3435616,\"confidence\":0.62323724999999996487787257137824781239032745361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Yeah.\",\"start\":3436375,\"end\":3436779,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"And what about the bar of soap?\",\"start\":3437846,\"end\":3438573,\"confidence\":0.79466040000000004450697588254115544259548187255859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Was that like a one-time thing?\",\"start\":3438718,\"end\":3440318,\"confidence\":0.8529876499999999861501009945641271770000457763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Unless there are any other instances, um, of the sexual abuse, I'm just gonna go ahead, um, obviously if you are okay, just to copy obviously what has been said previously in relation to, um, the masturbation in the office.\",\"start\":3455391,\"end\":3469835,\"confidence\":0.5855137999999999731670641267555765807628631591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Is there any other instances where you can think of?\",\"start\":3470460,\"end\":3473266,\"confidence\":0.84014949999999999352695567722548730671405792236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What?\",\"start\":3473864,\"end\":3474059,\"confidence\":0.56528650000000002506794771761633455753326416015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, because honestly, I was 100% actually got him by the throat one day.\",\"start\":3474188,\"end\":3478959,\"confidence\":0.477488850000000020212809204167569987475872039794921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Say that again, sorry.\",\"start\":3479870,\"end\":3480287,\"confidence\":0.69085914000000003820645133600919507443904876708984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I actually got him by the throat.\",\"start\":3480609,\"end\":3481702,\"confidence\":0.70050025000000004649081120078335516154766082763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Oh, did you?\",\"start\":3482216,\"end\":3482489,\"confidence\":0.753117739999999979971789798582904040813446044921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Hold on, hold on, we'll, um, I'll, um, we'll, we will, uh, make note of that once I've just got the copy and paste and put what actually happened for in relation to that.\",\"start\":3482602,\"end\":3493503,\"confidence\":0.88263089999999999601953959427191875874996185302734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"C\",\"text\":\"Sounds horrible, it's just the easiest way to say it, just to be straightforward, isn't it?\",\"start\":3496920,\"end\":3502400,\"confidence\":0.67124397000000002311281832589884288609027862548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"So the soap is quite a regular thing, what about the stings?\",\"start\":3502400,\"end\":3504700,\"confidence\":0.835567240000000044375383367878384888172149658203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"That quite regular as well?\",\"start\":3504700,\"end\":3506260,\"confidence\":0.84446509999999996853858874601428396999835968017578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"C\",\"text\":\"Do these stings leave marks, leave injuries?\",\"start\":3508180,\"end\":3511640,\"confidence\":0.67927539999999997366586512725916691124439239501953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So I've just started to put that in.\",\"start\":3514060,\"end\":3516020,\"confidence\":0.84129149999999996989430428584455512464046478271484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"One time I gripped Mr Richard Garrie by the throat.\",\"start\":3516020,\"end\":3518070,\"confidence\":0.607920800000000038920688893995247781276702880859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yep, because I wouldn't do what he wanted me to do and I just snapped.\",\"start\":3518440,\"end\":3521500,\"confidence\":0.88098069999999994994510643664398230612277984619140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What happened following this?\",\"start\":3525396,\"end\":3529278,\"confidence\":0.83152769999999998074002860448672436177730560302734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Nothing.\",\"start\":3530405,\"end\":3530614,\"confidence\":0.51820666000000004114411922273575328290462493896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Nothing at all.\",\"start\":3531371,\"end\":3531967,\"confidence\":0.5988767999999999869231714910711161792278289794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":3532595,\"end\":3532821,\"confidence\":0.58435179999999997679793750648968853056430816650390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And it was so bizarre, it just stopped because he couldn't\\u2014 I was, I was, I was a big lad and he couldn't, he just couldn't deal with it.\",\"start\":3532901,\"end\":3542344,\"confidence\":0.6191489999999999493951463591656647622585296630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Um, right.\",\"start\":3543736,\"end\":3544332,\"confidence\":0.64107996000000000424989821112831123173236846923828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"C\",\"text\":\"Did you experience any fear, shame, sleep problems, bedwetting?\",\"start\":3545042,\"end\":3548639,\"confidence\":0.68003464000000002354084926992072723805904388427734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Anything like that?\",\"start\":3548845,\"end\":3549948,\"confidence\":0.8494834300000000393282562072272412478923797607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Yes, you can tell me exactly what you experienced.\",\"start\":3550080,\"end\":3551924,\"confidence\":0.80902189999999996050661366098211146891117095947265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"And if you did wet the bed in Irkut House, how was that dealt with?\",\"start\":3555850,\"end\":3559591,\"confidence\":0.73797553999999998541881041091983206570148468017578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So just a couple of final questions in relation to the institutions.\",\"start\":3571485,\"end\":3575409,\"confidence\":0.878903030000000029531292966566979885101318359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So in relation to the neglect, how often When did this happen, over what period, and did it change or become worse?\",\"start\":3575829,\"end\":3580567,\"confidence\":0.5809259399999999740060729891411028802394866943359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It happened over the period of time I was in there, and I would say probably for the first 6 months it was worse.\",\"start\":3581200,\"end\":3589270,\"confidence\":0.811669399999999985340082275797612965106964111328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":3590446,\"end\":3591589,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"As I grew and got older, I don't think I was neither little boy anymore, and so they kind of lost interest in me.\",\"start\":3592217,\"end\":3602970,\"confidence\":0.757122340000000004778257789439521729946136474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And I said I was towering 6 foot, um, and I think I kind of intimidated them a little bit.\",\"start\":3607168,\"end\":3612296,\"confidence\":0.50281469999999994779926737464847974479198455810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, to my advantage.\",\"start\":3612840,\"end\":3613946,\"confidence\":0.487798930000000019457928601696039550006389617919921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So I'm just gonna put, it happened over the time I was in there, and probably the first 6 months it was the worst.\",\"start\":3629010,\"end\":3635755,\"confidence\":0.93254066000000002123471176673774607479572296142578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And as I grew and got older, they seemed to lose interest in me.\",\"start\":3636316,\"end\":3638976,\"confidence\":0.7353790000000000048885340220294892787933349609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was now 6'2\\\" and I feel like I may have intimidated them a little bit, which was to my advantage.\",\"start\":3639441,\"end\":3645273,\"confidence\":0.66834760000000004165343625572859309613704681396484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, I think I became a lost cause to them.\",\"start\":3645946,\"end\":3648526,\"confidence\":0.87551093000000002053440084637259133160114288330078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"They couldn't do anything with me, and they couldn't bully me because I've had it for the last 3, 4 years of my life.\",\"start\":3648975,\"end\":3655320,\"confidence\":0.487577619999999989364170005501364357769489288330078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I just wasn't treatin' it anymore.\",\"start\":3655785,\"end\":3657033,\"confidence\":0.83270929999999998560866742991493083536624908447265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Okay, should we move on to Raysdale?\",\"start\":3657604,\"end\":3660624,\"confidence\":0.9138107300000000154938106788904406130313873291015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Okay, so I've got Raysdale from 1983 to '85.\",\"start\":3662030,\"end\":3665920,\"confidence\":0.8823290999999999772995806779363192617893218994140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"You left 2 years.\",\"start\":3667210,\"end\":3668098,\"confidence\":0.67740509999999998225206354618421755731105804443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Can you tell me a bit more about what Raysdale was?\",\"start\":3668291,\"end\":3670390,\"confidence\":0.91236170000000005320117679730174131691455841064453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Was this, again, was it a house?\",\"start\":3670617,\"end\":3672086,\"confidence\":0.86726992999999996669657775782980024814605712890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Was it residential?\",\"start\":3672167,\"end\":3672635,\"confidence\":0.87646436999999999262200844896142370998859405517578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So again, this will be the same question, but this time in relation to the physical abuse.\",\"start\":3675184,\"end\":3680218,\"confidence\":0.5561818499999999776406411911011673510074615478515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Would you be able, um, how\\u2014 what, sorry, with the physical abuse, how often did this happen over what period and did it ever change or become worse?\",\"start\":3682656,\"end\":3689717,\"confidence\":0.67211739999999997596802359112189151346683502197265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Again, I'm gonna say the first 6 months was bad, and once\\u2014 basically, it was daily.\",\"start\":3690215,\"end\":3698576,\"confidence\":0.88463305999999997109028981867595575749874114990234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It's when you stepped out of line.\",\"start\":3699347,\"end\":3701176,\"confidence\":0.75392705000000004300630962461582385003566741943359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But once I had shown that I'd had enough, again, the physical abuse stopped And again, the same question in relation to the sexual abuse.\",\"start\":3701369,\"end\":3726781,\"confidence\":0.56219315999999996957825487697846256196498870849609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"How often did this happen?\",\"start\":3726846,\"end\":3727870,\"confidence\":0.812997100000000028074964575353078544139862060546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Of what period?\",\"start\":3728536,\"end\":3729088,\"confidence\":0.78868364999999995834656374427140690386295318603515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And did it change or become worse?\",\"start\":3729137,\"end\":3730242,\"confidence\":0.661960600000000010112444215337745845317840576171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, probably the first 6 months again.\",\"start\":3732033,\"end\":3734137,\"confidence\":0.75636833999999997235619275670615024864673614501953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Um, because that's when I actually attacked them.\",\"start\":3734568,\"end\":3736828,\"confidence\":0.767999300000000051369397624512203037738800048828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Um, and you could come and go as you please.\",\"start\":3738510,\"end\":3739965,\"confidence\":0.8195723999999999787036131237982772290706634521484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Um, what about the bathrooms?\",\"start\":3740710,\"end\":3743492,\"confidence\":0.6615876000000000534129185325582511723041534423828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Are they again with a shed?\",\"start\":3743541,\"end\":3744624,\"confidence\":0.8271058000000000021145751816220581531524658203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Okay.\",\"start\":3747662,\"end\":3748002,\"confidence\":0.58435179999999997679793750648968853056430816650390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Um, did you get toiletries in this place?\",\"start\":3748762,\"end\":3750880,\"confidence\":0.680702099999999976631670506321825087070465087890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"What about clothing?\",\"start\":3752452,\"end\":3753567,\"confidence\":0.84107719999999996929318513139151036739349365234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So I put, from the first 6 months, again, when I attacked him\\/defended myself, the abuse stopped.\",\"start\":3766256,\"end\":3772068,\"confidence\":0.497533320000000001126494453274062834680080413818359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yep.\",\"start\":3776634,\"end\":3778908,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So now again, it's the same question going to be asked but in relation to the factors of abuse.\",\"start\":3779860,\"end\":3785777,\"confidence\":0.59188556999999997199068957343115471303462982177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What were the immediate effects which experienced in relation to the neglect?\",\"start\":3786430,\"end\":3789187,\"confidence\":0.74804769999999998209005980243091471493244171142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Immediate effects, psychological effects again.\",\"start\":3791358,\"end\":3796008,\"confidence\":0.50134160000000005386056045608711428940296173095703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And just, I think I thought that little of myself anyway, and it didn't bother me anymore.\",\"start\":3796267,\"end\":3803664,\"confidence\":0.63366259999999996477271224648575298488140106201171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And they couldn't do or kick me down any more than the last few establishments had done, you know what I mean?\",\"start\":3805488,\"end\":3812520,\"confidence\":0.62446159999999995005026676153647713363170623779296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"It's Um, please say you are.\",\"start\":3812665,\"end\":3816267,\"confidence\":0.77181566000000001448455577701679430902004241943359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Quite hard to explain really.\",\"start\":3816316,\"end\":3817653,\"confidence\":0.600602569999999946759317026589997112751007080078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"C\",\"text\":\"Oh, lovely, and you met your partner there.\",\"start\":3819998,\"end\":3822097,\"confidence\":0.8517010000000000413677980759530328214168548583984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"C\",\"text\":\"Wow, definitely meant to be, no argument about that.\",\"start\":3823640,\"end\":3828437,\"confidence\":0.83028299999999999325694943763664923608303070068359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"C\",\"text\":\"Um, did anything happen that you would now consider to be abuse?\",\"start\":3830528,\"end\":3833558,\"confidence\":0.51732659999999996980335481566726230084896087646484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So she put psychology effects on me again.\",\"start\":3834299,\"end\":3836104,\"confidence\":0.70380955999999994521232338229310698807239532470703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Um, I felt little of myself.\",\"start\":3836620,\"end\":3837780,\"confidence\":0.58849519999999999608775169690488837659358978271484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It didn't bother me anymore.\",\"start\":3837909,\"end\":3838795,\"confidence\":0.55780010000000002090558837153366766870021820068359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They couldn't break me down any more than what the other institutions already had.\",\"start\":3838952,\"end\":3842131,\"confidence\":0.82185655999999995824367715613334439694881439208984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yep.\",\"start\":3844617,\"end\":3845284,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"In relation to the physical abuse, again, what is the immediate effects that you experienced?\",\"start\":3845495,\"end\":3853558,\"confidence\":0.54380905999999995525939766594092361629009246826171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Again, it's when you've had it so long, it doesn't really affect you as such as it does somebody that's never had it.\",\"start\":3855557,\"end\":3865199,\"confidence\":0.507818639999999987821865943260490894317626953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Because you have it on a regular basis, you know what I mean?\",\"start\":3865899,\"end\":3870384,\"confidence\":0.72537039999999997075263991064275614917278289794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It doesn't really affect you any different from day 300 than it is from day 1.\",\"start\":3870465,\"end\":3874319,\"confidence\":0.745882500000000003836930773104541003704071044921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was a regular occurrence, it didn't affect you as much from day 300 to day 1?\",\"start\":3879032,\"end\":3887534,\"confidence\":0.81878996000000003885332944264519028365612030029296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Obviously, for somebody to accept that as norm must be seriously damaged.\",\"start\":3887615,\"end\":3892538,\"confidence\":0.86013715999999995620584058997337706387042999267578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, but that's what it was, that's what happened.\",\"start\":3893065,\"end\":3895974,\"confidence\":0.61929829999999996825721382265328429639339447021484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was normal.\",\"start\":3896282,\"end\":3897122,\"confidence\":0.71205335999999996854370465371175669133663177490234375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"C\",\"text\":\"Okay, brilliant.\",\"start\":3897591,\"end\":3902609,\"confidence\":0.8042778999999999900438751865294761955738067626953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"So that was all of the care patterns that we've gone through.\",\"start\":3902836,\"end\":3907086,\"confidence\":0.714695630000000026171846911893226206302642822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"I'm now going to move on to the next kind of different sections of questions, but these are about your time in care overall, not just one at a time.\",\"start\":3908690,\"end\":3916522,\"confidence\":0.86313640000000002583391278676572255790233612060546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"So across all of the placements, you were Who would you say were the main people responsible for what happened to you?\",\"start\":3918010,\"end\":3925098,\"confidence\":0.8304633999999999627306124239112250506877899169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Yeah, so Mary, Helen, and then Brian.\",\"start\":3929944,\"end\":3934590,\"confidence\":0.87117213000000004452516577657661400735378265380859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Okay.\",\"start\":3935268,\"end\":3935752,\"confidence\":0.58435179999999997679793750648968853056430816650390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Were other children affected?\",\"start\":3936236,\"end\":3938793,\"confidence\":0.746598300000000048015635911724530160427093505859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Again, what immediate effects did you experience following the sexual abuse?\",\"start\":3939052,\"end\":3942877,\"confidence\":0.50199497000000004032216338600846938788890838623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Quite much the same answer as the rest, to be fair.\",\"start\":3946258,\"end\":3948454,\"confidence\":0.71427773999999999432475306093692779541015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, but I was\\u2014 I was\\u2014 I come to the extent that I was not\\u2014 I refused to take it anymore.\",\"start\":3949099,\"end\":3955006,\"confidence\":0.6459124000000000531684918314567767083644866943359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Um, so pretty much the same answer as the rest.\",\"start\":3957888,\"end\":3961075,\"confidence\":0.58027490000000003789182301261462271213531494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And what was\\u2014 what was the way you said following that?\",\"start\":3961140,\"end\":3962946,\"confidence\":0.82342196000000000832841351439128629863262176513671875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Um, I pretty much say, well, I drew the line and I said, that's good, because then I was getting older, I was looking at girls and, you know, I mean, these, these things hold me the right way in life for where I wanted to be, you know what I mean?\",\"start\":3963978,\"end\":3978822,\"confidence\":0.74161569999999998881179408272146247327327728271484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I didn't want to\\u2014 I'm not gay, I never have been.\",\"start\":3978870,\"end\":3981213,\"confidence\":0.60466830000000004741167458632844500243663787841796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And, and I just thought, no, I'm just not allowing it.\",\"start\":3981983,\"end\":3985850,\"confidence\":0.8612957999999999447737764057819731533527374267578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And that's why I was so, so determined not to allow it anymore.\",\"start\":3986010,\"end\":3988529,\"confidence\":0.5446662300000000289657009489019401371479034423828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"C\",\"text\":\"Were complaints discouraged, ignored, or punished?\",\"start\":3998937,\"end\":4006205,\"confidence\":0.527226399999999983947418513707816600799560546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So, Richard, I put pretty much the same answer as the rest.\",\"start\":4006366,\"end\":4008413,\"confidence\":0.76844440000000002743973936958354897797107696533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I drew the line when I was getting older.\",\"start\":4008461,\"end\":4009913,\"confidence\":0.73311539999999997263557816040702164173126220703125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I started to think about girls, etc., and I wanted to be in the right place in my life.\",\"start\":4010236,\"end\":4013963,\"confidence\":0.7762339000000000321932702718186192214488983154296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I was determined to not allow those things to happen to me anymore.\",\"start\":4014093,\"end\":4016707,\"confidence\":0.77713065999999997313096855577896349132061004638671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"The sexual abuse, yeah, most definitely.\",\"start\":4018130,\"end\":4019681,\"confidence\":0.5911163699999999465717337443493306636810302734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, as for the rest, I mean, that was with me for a long time.\",\"start\":4020367,\"end\":4023637,\"confidence\":0.8259364000000000149981360664241947233676910400390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, couldn't get rid of that.\",\"start\":4024780,\"end\":4025563,\"confidence\":0.48971710000000001627995516173541545867919921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I could do something about the sexual.\",\"start\":4026363,\"end\":4028159,\"confidence\":0.6178046999999999844277454030816443264484405517578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So now we're just on to the final 3 questions in relation to the care settings, Richard, so we should be able to fly through this soon.\",\"start\":4030280,\"end\":4036017,\"confidence\":0.59693169999999995400941088519175536930561065673828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Did anyone else, in relation to all of the abuse that you experienced at Catherine's unit, did anyone witness it, know about it, or experience something similar?\",\"start\":4036780,\"end\":4046258,\"confidence\":0.58666830000000003142446303172619082033634185791015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Not the sexual.\",\"start\":4046969,\"end\":4047712,\"confidence\":0.5831817999999999724280996815650723874568939208984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Nobody witnessed that, no.\",\"start\":4048165,\"end\":4049135,\"confidence\":0.50600195000000003364704070918378420174121856689453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Apart from Megari.\",\"start\":4049253,\"end\":4050436,\"confidence\":0.80611193000000003205940402040141634643077850341796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But they witnessed everything else?\",\"start\":4059393,\"end\":4060480,\"confidence\":0.71866726999999996916557165604899637401103973388671875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes.\",\"start\":4066459,\"end\":4066621,\"confidence\":0.461038950000000002926725528595852665603160858154296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Did you, did you tell anyone or try to get help?\",\"start\":4067121,\"end\":4069933,\"confidence\":0.79677410000000004064446557094925083220005035400390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No.\",\"start\":4071217,\"end\":4071298,\"confidence\":0.493618669999999981623517442130832932889461517333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No.\",\"start\":4072123,\"end\":4072269,\"confidence\":0.493618669999999981623517442130832932889461517333984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"This is obviously going to sound really stupid, and I do apologise.\",\"start\":4072333,\"end\":4074275,\"confidence\":0.85371980000000002863913550754659809172153472900390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"If you didn't tell anyone or ask for help, could you provide us with a reason as to why?\",\"start\":4077543,\"end\":4083750,\"confidence\":0.69593954000000002313441882506594993174076080322265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I was embarrassed.\",\"start\":4085782,\"end\":4086411,\"confidence\":0.81933040000000001423785533916088752448558807373046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4087055,\"end\":4088537,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What are you going to say?\",\"start\":4089311,\"end\":4090052,\"confidence\":0.8470931600000000116779119707643985748291015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I mean, it's taken me 40-odd years to come and speak to you today, you know what I mean?\",\"start\":4090133,\"end\":4094531,\"confidence\":0.52913993999999997530636619558208622038364410400390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It's\\u2014 back then, it was\\u2014 I think child abuse, I mean, now it's I mean, totally out of hand.\",\"start\":4094966,\"end\":4105199,\"confidence\":0.92305219999999998936601741661434061825275421142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But then it was accepted, you know what I mean?\",\"start\":4105248,\"end\":4107508,\"confidence\":0.76862127000000002308155444552539847791194915771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was, it was what appeared to be the right thing to do, you know what I mean?\",\"start\":4107654,\"end\":4111270,\"confidence\":0.64670839999999996106083699487498961389064788818359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, as a beautiful\\u2014 it's just So I just put no.\",\"start\":4114128,\"end\":4138225,\"confidence\":0.6051613700000000317658077619853429496288299560546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I was embarrassed to tell anyone.\",\"start\":4138855,\"end\":4139890,\"confidence\":0.68236375000000004664713060265057720243930816650390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It's taken me 40 years to speak to you today.\",\"start\":4139987,\"end\":4141863,\"confidence\":0.61625350000000000960653778747655451297760009765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Back then, child abuse was accepted and also out of hand.\",\"start\":4141943,\"end\":4145518,\"confidence\":0.8760497000000000422659240939537994563579559326171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was appeared to be the right\\u2014 it was appeared to be the right thing to do, but it is abuse looking back now.\",\"start\":4145648,\"end\":4152391,\"confidence\":0.57799999999999995825561427409411408007144927978515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"100%.\",\"start\":4153420,\"end\":4154004,\"confidence\":0.5777115999999999917946524874423630535602569580078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There's nothing, there's nothing else it can be, you know.\",\"start\":4154085,\"end\":4155886,\"confidence\":0.58576960000000000139408484756131656467914581298828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"I mean, it's, you kind of sugarcoat it.\",\"start\":4156617,\"end\":4160852,\"confidence\":0.485501200000000021628210333801689557731151580810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then finally, Richard, what was the difference at this place, at this placement, compared with the others?\",\"start\":4170626,\"end\":4176514,\"confidence\":0.8951824299999999734467337475507520139217376708984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The, the, the big thing was, um, I left here, back into mainstream, that I could see a way out of here.\",\"start\":4177503,\"end\":4186536,\"confidence\":0.7311153999999999708592213210067711770534515380859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I had clear closure, you know what I mean?\",\"start\":4186649,\"end\":4190599,\"confidence\":0.491734449999999989611154660451575182378292083740234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I had a path that I know in my head.\",\"start\":4191748,\"end\":4194013,\"confidence\":0.8082974000000000547316858501289971172809600830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Play the game and this is where you're going to be.\",\"start\":4195160,\"end\":4197018,\"confidence\":0.6370711300000000409937683798489160835742950439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So, but the big thing was I left there, I could see a way out of here.\",\"start\":4221435,\"end\":4224675,\"confidence\":0.57176166999999999962511765261297114193439483642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I had clear closure and a path, and a path that I had in my head, just to play the game and I'll be where I need to be.\",\"start\":4225204,\"end\":4232599,\"confidence\":0.53526013999999999537493522439035587012767791748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Just play the system.\",\"start\":4232823,\"end\":4233625,\"confidence\":0.55590682999999996294349102754495106637477874755859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yep.\",\"start\":4234660,\"end\":4234773,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Fantastic.\",\"start\":4234853,\"end\":4235419,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And that concludes the placement sentence of the witness statement.\",\"start\":4236049,\"end\":4240912,\"confidence\":0.8419931000000000498317831443273462355136871337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Now it's just going to be a couple of questions, what we should be able to fly through quickly.\",\"start\":4241316,\"end\":4244642,\"confidence\":0.7629168600000000299843350148876197636127471923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It won't be as meticulous as that, so we'll try and get through quickly.\",\"start\":4244787,\"end\":4248377,\"confidence\":0.63341780000000003081339627897250466048717498779296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So, people involved, reporting, and institutional knowledge.\",\"start\":4248426,\"end\":4251356,\"confidence\":0.86529800000000001158895202024723403155803680419921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Across all placements, who were the main people who was responsible?\",\"start\":4251871,\"end\":4255305,\"confidence\":0.77150339999999995033164168489747680723667144775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Social workers.\",\"start\":4258232,\"end\":4258821,\"confidence\":0.674539400000000011203837857465259730815887451171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"They put me in that situation.\",\"start\":4261264,\"end\":4262504,\"confidence\":0.70935285000000003474696086414041928946971893310546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So with the social workers, do you recall any names?\",\"start\":4262859,\"end\":4265581,\"confidence\":0.87257499999999998951949464753852225840091705322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Only one social worker, his name is Gordon.\",\"start\":4266563,\"end\":4268271,\"confidence\":0.85579455000000004272209253031178377568721771240234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But he, he, he\\u2014 the thing I can't understand to this day, why was I never talked to?\",\"start\":4269760,\"end\":4275362,\"confidence\":0.91397629999999996375237287793424911797046661376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know what I mean?\",\"start\":4276080,\"end\":4276662,\"confidence\":0.67174845999999999168750264288973994553089141845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They talked to my parents, but they never once talked to me.\",\"start\":4276824,\"end\":4279332,\"confidence\":0.52775943000000002935934162451303564012050628662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And that's what I kind of get my head around.\",\"start\":4280966,\"end\":4282196,\"confidence\":0.84239750000000002128075493601500056684017181396484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Well, I was never allowed to tell my storey.\",\"start\":4284095,\"end\":4285731,\"confidence\":0.5824987999999999832567709745489992201328277587890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I blame my parents as well.\",\"start\":4290668,\"end\":4291712,\"confidence\":0.8911264500000000143842271427274681627750396728515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I blame my sister.\",\"start\":4292515,\"end\":4293237,\"confidence\":0.7620826000000000544076783626223914325237274169921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I blame, I blame everybody.\",\"start\":4293478,\"end\":4294409,\"confidence\":0.9136773000000000255482746069901622831821441650390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And I blame my birth mother.\",\"start\":4295308,\"end\":4297332,\"confidence\":0.871877000000000013102408047416247427463531494140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I blame everybody because everybody had factored into this, you know what I mean?\",\"start\":4297637,\"end\":4302020,\"confidence\":0.821688650000000020412471712916158139705657958984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was a teenager growing up in the '80s, and it was a hell of a place to grow up in a city in the '80s, you know what I mean?\",\"start\":4302775,\"end\":4309342,\"confidence\":0.4838395699999999965967845128034241497516632080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4309711,\"end\":4309968,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And but I had no support.\",\"start\":4310080,\"end\":4311445,\"confidence\":0.70974269999999994862349694813019596040248870849609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"From my family, but more importantly, I've no support from professionals.\",\"start\":4312408,\"end\":4317079,\"confidence\":0.89877960000000001183906306323478929698467254638671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"One second, I'll just relay back what I've got, just to make sure that obviously it's correct and we haven't missed anything.\",\"start\":4341059,\"end\":4349994,\"confidence\":0.64840496000000003018470806637196801602840423583984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So, social workers, only one social worker, and he was called Garden.\",\"start\":4354366,\"end\":4358126,\"confidence\":0.840683999999999986840748533722944557666778564453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"One thing I never understood from this is that they never spoke to me.\",\"start\":4358479,\"end\":4362095,\"confidence\":0.9110034000000000187213800018071196973323822021484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Why did they never speak to me?\",\"start\":4362577,\"end\":4363853,\"confidence\":0.79905440000000005351665777197922579944133758544921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I blame everyone for what happened to me.\",\"start\":4364284,\"end\":4365647,\"confidence\":0.94521339999999998138235923761385492980480194091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I grew up in the city in the '80s.\",\"start\":4365823,\"end\":4367122,\"confidence\":0.871453049999999951324980429490096867084503173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was a hell of a place to grow up.\",\"start\":4367763,\"end\":4369190,\"confidence\":0.447766539999999990673273941865772940218448638916015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I had no support from my family, but more importantly, not from the professionals.\",\"start\":4369575,\"end\":4373167,\"confidence\":0.91979270000000001861195642050006426870822906494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yep.\",\"start\":4373905,\"end\":4374177,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And you were labeled\\u2014 you know what I mean?\",\"start\":4375508,\"end\":4377144,\"confidence\":0.5492154399999999991877075444790534675121307373046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You were labelled a problem.\",\"start\":4377593,\"end\":4379277,\"confidence\":0.86493969999999997799733364445273764431476593017578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And instead of fixing the problem, like what they do now, yeah, and you were just\\u2014 well, I've just\\u2014 for the last 2 hours, that's\\u2014 you just had a snapshot into my life.\",\"start\":4380239,\"end\":4389860,\"confidence\":0.6600839499999999748780510344658978283405303955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, that's what you got.\",\"start\":4390421,\"end\":4392249,\"confidence\":0.65488665999999995381841699781944043934345245361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Back in the '80s.\",\"start\":4392723,\"end\":4393475,\"confidence\":0.82579769999999996787920508722891099750995635986328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Yeah, you just get to treat them the way you want to be treated, and that's exactly it.\",\"start\":4393802,\"end\":4399575,\"confidence\":0.68909779999999998256754452086170203983783721923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"And you kind of live\\u2014 you live your childhood through them.\",\"start\":4399641,\"end\":4403152,\"confidence\":0.83003389999999999115942728167283348739147186279296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Yeah, that's an absolute concern, what I really do.\",\"start\":4405837,\"end\":4409342,\"confidence\":0.59218585000000001361541990263503976166248321533203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So I just put, I was labelled as a problem instead of fixing the problem.\",\"start\":4413150,\"end\":4416152,\"confidence\":0.8583583999999999658570004612556658685207366943359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I was dealt with as a problem.\",\"start\":4416266,\"end\":4417718,\"confidence\":0.67562429999999995544612829689867794513702392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Correct.\",\"start\":4423060,\"end\":4424293,\"confidence\":0.58715682999999996294349102754495106637477874755859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Can you remember any other names who are the main people responsible?\",\"start\":4424845,\"end\":4428398,\"confidence\":0.84446209999999999329389765989617444574832916259765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"There's too many.\",\"start\":4430172,\"end\":4430589,\"confidence\":0.489232999999999973450570678323856554925441741943359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mentioned everybody that I've just discussed with you over the past 2 hours.\",\"start\":4430654,\"end\":4433514,\"confidence\":0.8423513000000000250366838372428901493549346923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I mean, people go in a role to support and help these people, you know what I mean?\",\"start\":4433867,\"end\":4439992,\"confidence\":0.694678600000000034953018257510848343372344970703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They must have had a job title, they must have had an interview to take on the role.\",\"start\":4440369,\"end\":4443923,\"confidence\":0.7796187999999999451716803378076292574405670166015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Of the job.\",\"start\":4444429,\"end\":4445039,\"confidence\":0.53831594999999998751860630363808013498783111572265625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, you know, I mean, don't get me wrong, I met a lot of nice people there as well.\",\"start\":4445440,\"end\":4448780,\"confidence\":0.92293510000000000825792767500388436019420623779296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I did.\",\"start\":4449294,\"end\":4449647,\"confidence\":0.5960796999999999901120872891624458134174346923828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"People genuinely want to help.\",\"start\":4450353,\"end\":4451879,\"confidence\":0.70946549999999997115907035549753345549106597900390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But the second thing of it was, once you were labelled, you know, I mean, once the arrow was above your head, that's it, you were wasting your time.\",\"start\":4452264,\"end\":4462091,\"confidence\":0.7086729000000000500136820846819318830966949462890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, just give me one second, I'll just go back through into the cursors just to highlight any names.\",\"start\":4462300,\"end\":4468706,\"confidence\":0.7871789000000000147139189721201546490192413330078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Mike.\",\"start\":4478334,\"end\":4478447,\"confidence\":0.57944910000000005023679250371060334146022796630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And do you not remember who Mike\\u2014 what Mike's role was?\",\"start\":4479013,\"end\":4481422,\"confidence\":0.69795929999999994919335222220979630947113037109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He was a teacher.\",\"start\":4482327,\"end\":4483330,\"confidence\":0.7481246999999999758301783003844320774078369140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was just a teacher?\",\"start\":4483410,\"end\":4484849,\"confidence\":0.7544212999999999613720547131379134953022003173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, yeah, the deaf teacher.\",\"start\":4485092,\"end\":4486450,\"confidence\":0.52198149999999998716049276481498964130878448486328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":4486628,\"end\":4486854,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And it would say Mr Acre was a teacher.\",\"start\":4487517,\"end\":4489144,\"confidence\":0.84566879999999999828474983587511815130710601806640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You don't remember the specific subject?\",\"start\":4489208,\"end\":4491283,\"confidence\":0.603808499999999970242470226367004215717315673828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, there wasn't a specific subject.\",\"start\":4491621,\"end\":4493808,\"confidence\":0.72900562999999996005584534941590391099452972412109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, you would sit in a room and they would try and talk to you about geography, then history and maths, but you just wouldn't listen.\",\"start\":4494275,\"end\":4500043,\"confidence\":0.6889846299999999867935684960684739053249359130859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And so they wouldn't force the fact.\",\"start\":4500187,\"end\":4501279,\"confidence\":0.75760656999999997918138205932336859405040740966796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, you just done what you wanted to do.\",\"start\":4501873,\"end\":4503784,\"confidence\":0.746524500000000035271341403131373226642608642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You would sit, you would Skive, you would talk, you would do nothing.\",\"start\":4504041,\"end\":4507477,\"confidence\":0.56670480000000000853077608553576283156871795654296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And Mr Richard Garrie, did you say he was the boarding officer?\",\"start\":4507975,\"end\":4511347,\"confidence\":0.86740636999999998213439766914234496653079986572265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He was the housemaster.\",\"start\":4511812,\"end\":4512567,\"confidence\":0.77285360000000002944631205537007190287113189697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Housemaster, that's it.\",\"start\":4512872,\"end\":4513739,\"confidence\":0.70552840000000005549196657739230431616306304931640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Sorry about that.\",\"start\":4513883,\"end\":4514799,\"confidence\":0.6856411000000000033338665161863900721073150634765625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's okay.\",\"start\":4515023,\"end\":4515441,\"confidence\":0.73359823000000001780307457011076621711254119873046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So I've got Mr Richard Garrie, Mr Richard Aker, Mike as well.\",\"start\":4516886,\"end\":4522314,\"confidence\":0.87373650000000002702194024095661006867885589599609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What was the teacher called?\",\"start\":4522771,\"end\":4523685,\"confidence\":0.82405304999999995363424432071042247116565704345703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Mr Thornburn?\",\"start\":4523734,\"end\":4525644,\"confidence\":0.82325060000000005455689233713201247155666351318359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He was the head teacher.\",\"start\":4525872,\"end\":4526606,\"confidence\":0.80189513999999995075285141865606419742107391357421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Thornburn, or the Beak.\",\"start\":4526768,\"end\":4528555,\"confidence\":0.7907444999999999613038426105049438774585723876953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Thornburn, he was the headmaster at Glendrick?\",\"start\":4529529,\"end\":4532783,\"confidence\":0.91101430000000005460236707222065888345241546630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, the Beak was his nickname.\",\"start\":4532831,\"end\":4538733,\"confidence\":0.80732053999999997540015783670241944491863250732421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, so we got McGarrie, Mr Aker, Mike, Mr Thornburn, quotation marks, the Beak, and he was the headmaster.\",\"start\":4539119,\"end\":4547185,\"confidence\":0.86179894000000001330619170403224416077136993408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And was there anyone else who you named?\",\"start\":4547266,\"end\":4548835,\"confidence\":0.87475749999999996564525872599915601313114166259765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Not really.\",\"start\":4550121,\"end\":4550669,\"confidence\":0.5598528000000000393043819713057018816471099853515625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"No, that's perfectly fine, no problem.\",\"start\":4550976,\"end\":4552686,\"confidence\":0.71063226000000001558731810291646979749202728271484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Um, the next question is, were other children affected and did you witness abuse or harm to anyone else?\",\"start\":4553556,\"end\":4558638,\"confidence\":0.5974481000000000374683395421016030013561248779296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, everybody was there, especially Landry Muir.\",\"start\":4559205,\"end\":4561326,\"confidence\":0.68899184000000002203734084105235524475574493408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, yeah, whoever was in my dorm at the time.\",\"start\":4561877,\"end\":4564549,\"confidence\":0.7609278600000000114533804662642069160938262939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, they're all\\u2014 nobody missed out.\",\"start\":4564809,\"end\":4567157,\"confidence\":0.51237845000000004080931148564559407532215118408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Nobody missed out.\",\"start\":4576620,\"end\":4580846,\"confidence\":0.54642409999999996816910652341903187334537506103515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"A few years ago, I actually found a Facebook page that had been put up, and I wrote some really nasty things on it.\",\"start\":4581730,\"end\":4591270,\"confidence\":0.9253021500000000454377868663868866860866546630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4591801,\"end\":4591946,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And they're still there, still there.\",\"start\":4592671,\"end\":4594088,\"confidence\":0.77188829999999997166781895430176518857479095458984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I mean, that was done years ago, and there's a lot of nasty stuff on there as well from other, other people.\",\"start\":4594136,\"end\":4599259,\"confidence\":0.9177745600000000170126668308512307703495025634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm not gonna\\u2014 again, that's not my business to discuss.\",\"start\":4599357,\"end\":4600993,\"confidence\":0.5542759299999999722530219514737837016582489013671875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Thanks.\",\"start\":4601073,\"end\":4601217,\"confidence\":0.6283754999999999757420710011501796543598175048828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"No problem, that's perfectly fine.\",\"start\":4602292,\"end\":4603848,\"confidence\":0.80580806999999998740946693942532874643802642822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And why do you believe staff or the institution know or should have known what was happening?\",\"start\":4604667,\"end\":4611068,\"confidence\":0.5041021999999999447794607476680539548397064208984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, they're adults.\",\"start\":4611982,\"end\":4613507,\"confidence\":0.63223830000000003082050170633010566234588623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, I'm a father, I'm a grandfather myself, and I live for my children, my grandchildren, you know what I mean?\",\"start\":4614886,\"end\":4620133,\"confidence\":0.70016350000000004971667522113421000540256500244140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And regardless whether they're children or not, they're in a position of trust and a position of care to look after us in the field.\",\"start\":4620389,\"end\":4629009,\"confidence\":0.69456755999999997275295982035459019243717193603515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They dictated what way my life was going.\",\"start\":4629635,\"end\":4631612,\"confidence\":0.680906699999999975858600009814836084842681884765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Well, they were adults.\",\"start\":4652692,\"end\":4653430,\"confidence\":0.68442579999999997308890442582196556031703948974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They were in a position of care.\",\"start\":4653558,\"end\":4655594,\"confidence\":0.7588009000000000003893774191965349018573760986328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They was in control and dictated where my life was going.\",\"start\":4656059,\"end\":4658319,\"confidence\":0.7647548299999999965592678563552908599376678466796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They had a duty of care and they failed.\",\"start\":4658383,\"end\":4659794,\"confidence\":0.85527830000000004684324039772036485373973846435546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They failed.\",\"start\":4660611,\"end\":4661172,\"confidence\":0.89968269999999994634976019369787536561489105224609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, big time.\",\"start\":4661750,\"end\":4662279,\"confidence\":0.56827324999999995203125990883563645184040069580078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, no problem.\",\"start\":4663032,\"end\":4665340,\"confidence\":0.57628869999999998707806980746681801974773406982421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Were complaints discouraged, ignored, or punished?\",\"start\":4665517,\"end\":4667889,\"confidence\":0.527226399999999983947418513707816600799560546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Were you moved, threatened, or disbelieved?\",\"start\":4668242,\"end\":4670166,\"confidence\":0.60085200000000005271516556604183278977870941162109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Disbelieved.\",\"start\":4671031,\"end\":4672811,\"confidence\":0.8769811400000000478627271149889566004276275634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I never really told many people about it.\",\"start\":4673692,\"end\":4677524,\"confidence\":0.72154689999999999105995129866641946136951446533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, because of the\\u2014 because you\\u2014 because as I said to everyone, it was accepted, it was normal, it was life, it just happened, you know what I mean?\",\"start\":4678600,\"end\":4686860,\"confidence\":0.60889680000000001580673369971918873488903045654296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I mean, what are you meant to do?\",\"start\":4687930,\"end\":4689690,\"confidence\":0.7845503000000000337621486323769204318523406982421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You can't fight the system, you just can't do it no matter how hard you try as a 13-year-old.\",\"start\":4689690,\"end\":4694360,\"confidence\":0.9175541000000000391167986890650354325771331787109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I mean, who would believe me even if I did try?\",\"start\":4695230,\"end\":4698900,\"confidence\":0.5057430000000000536175548404571600258350372314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Nobody.\",\"start\":4698930,\"end\":4700670,\"confidence\":0.4942234500000000085861984189250506460666656494140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I couldn't speak to anybody.\",\"start\":4700670,\"end\":4701810,\"confidence\":0.7599907500000000482032191939651966094970703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I never see my parents.\",\"start\":4701810,\"end\":4702940,\"confidence\":0.875754600000000049675463742460124194622039794921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"They just stopped me seeing them at the I've seen them periodically, but you can't go in and say to your mum, I was giving somebody a masturbating in somebody's office, can you?\",\"start\":4703030,\"end\":4710316,\"confidence\":0.66859864999999996104662614015978761017322540283203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know what I mean?\",\"start\":4710381,\"end\":4710803,\"confidence\":0.67174845999999999168750264288973994553089141845703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You just can't do that.\",\"start\":4711047,\"end\":4711891,\"confidence\":0.857691940000000041521843741065822541713714599609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Even when I did go to the police, they said, don't be silly, you encouraged it.\",\"start\":4714062,\"end\":4717022,\"confidence\":0.48007973999999997705145915460889227688312530517578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I mean, I thought, wait a minute.\",\"start\":4717349,\"end\":4718510,\"confidence\":0.59700779999999997738058254981297068297863006591796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"C\",\"text\":\"Sleep problems.\",\"start\":4734284,\"end\":4738193,\"confidence\":0.71578839999999999132995753825525753200054168701171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And then finally, have you ever reported the abuse to the police, an inquiry, a professional, or an authority?\",\"start\":4738884,\"end\":4746412,\"confidence\":0.58675224000000003599097908590920269489288330078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, reported to the police.\",\"start\":4746768,\"end\":4747835,\"confidence\":0.489114729999999997556159314626711420714855194091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4747899,\"end\":4748061,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yep.\",\"start\":4748368,\"end\":4748465,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I know you've already stated this before, so it is a bit tedious, but what happened when you reported this to the police?\",\"start\":4749742,\"end\":4754458,\"confidence\":0.6721439399999999952939333525137044489383697509765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I was I was\\u2014 because I was known to the police then, it was a few years, and I was turning into a criminal, I wasn't believed.\",\"start\":4754622,\"end\":4762408,\"confidence\":0.70009770000000004497309191719978116452693939208984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was told that I had encouraged it.\",\"start\":4762827,\"end\":4764342,\"confidence\":0.6445155000000000189430693353642709553241729736328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"C\",\"text\":\"The kind of, if you went on holiday, sometimes you might struggle with somewhere you don't know.\",\"start\":4767000,\"end\":4770768,\"confidence\":0.55953039999999998332924633359652943909168243408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You were told what?\",\"start\":4773159,\"end\":4773887,\"confidence\":0.62072629999999995309423184153274632990360260009765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Sorry?\",\"start\":4774211,\"end\":4774437,\"confidence\":0.52763959999999998640163312302320264279842376708984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"That I had encouraged the situation, I had encouraged the abuse, the sexual abuse.\",\"start\":4775263,\"end\":4778776,\"confidence\":0.85987230000000003382609747859532944858074188232421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I must be gay.\",\"start\":4780541,\"end\":4781350,\"confidence\":0.88752660000000005435794037111918441951274871826171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The exact words of the officer.\",\"start\":4781986,\"end\":4783232,\"confidence\":0.6770013599999999964751395964412949979305267333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Okay, and is that still an ongoing thing?\",\"start\":4786440,\"end\":4788933,\"confidence\":0.87982665999999998263092493289150297641754150390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Okay, and when did that happen and how long did it happen for?\",\"start\":4791388,\"end\":4794606,\"confidence\":0.86063389999999995172430544698727317154407501220703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So the next is just movement between placements and leaving care.\",\"start\":4800179,\"end\":4802941,\"confidence\":0.83184190000000002296332013429491780698299407958984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Why did you move between placements and were the reasons ever explained?\",\"start\":4803426,\"end\":4806236,\"confidence\":0.827415400000000023084112399374134838581085205078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":4806979,\"end\":4807140,\"confidence\":0.493618669999999981623517442130832932889461517333984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Never, no, no.\",\"start\":4807402,\"end\":4808451,\"confidence\":0.453288899999999994605559550109319388866424560546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I moved obviously from the first one because I absconded because of the serious abuse.\",\"start\":4808613,\"end\":4813260,\"confidence\":0.800822600000000051068127504549920558929443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Second one was a result of abscondance, the first one.\",\"start\":4813938,\"end\":4817055,\"confidence\":0.6083720299999999525653038290329277515411376953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And the third one was, um, a partner wasn't ready to be integrated back into society.\",\"start\":4817412,\"end\":4821606,\"confidence\":0.6797814399999999590562538287485949695110321044921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Yeah, so I can understand that there would have been a struggle.\",\"start\":4823250,\"end\":4825916,\"confidence\":0.5491441999999999712400722273741848766803741455078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"How has what you went through affected relationships, parenting, friendships, Yeah, you give them the life that you wanted.\",\"start\":4828410,\"end\":4846753,\"confidence\":0.74389530000000003706617235366138629615306854248046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So no, never.\",\"start\":4852949,\"end\":4853788,\"confidence\":0.491146479999999996390869227980147115886211395263671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I moved as I was, as I absconded due to serious abuse.\",\"start\":4853917,\"end\":4857160,\"confidence\":0.67582100000000000505906427861191332340240478515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Second was a result So it'll be expounding from the first and final setting I was deemed to, uh, I was deemed not fit to enter society.\",\"start\":4857886,\"end\":4864193,\"confidence\":0.6932226999999999694779262426891364157199859619140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Correct.\",\"start\":4864803,\"end\":4865878,\"confidence\":0.58715682999999996294349102754495106637477874755859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yep.\",\"start\":4867049,\"end\":4867289,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Did you run away, refuse to return, or ask to be moved?\",\"start\":4867867,\"end\":4871284,\"confidence\":0.6558694000000000468020289190462790429592132568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You couldn't refuse.\",\"start\":4872103,\"end\":4872809,\"confidence\":0.56355169999999998875495066386065445840358734130859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There wasn't an option.\",\"start\":4874269,\"end\":4875456,\"confidence\":0.59670959999999995115871342932223342359066009521484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"What about friendship?\",\"start\":4875809,\"end\":4877397,\"confidence\":0.86627423999999997317189581735874526202678680419921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Has it affected any friendship or your ability to maintain friendship?\",\"start\":4877975,\"end\":4881520,\"confidence\":0.73172369999999997691730868609738536179065704345703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, the staff at Liverpool let me physically hitchhike home to Edinburgh, which is 60 miles, in different people's cars.\",\"start\":4881681,\"end\":4888634,\"confidence\":0.68251609999999995892494553118012845516204833984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They knew that was happening as a 13-year-old.\",\"start\":4889085,\"end\":4891923,\"confidence\":0.55162566999999995687176124192774295806884765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Do you say 60 miles?\",\"start\":4892665,\"end\":4893661,\"confidence\":0.87096923999999997789700501016341149806976318359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, 60 miles from that.\",\"start\":4894494,\"end\":4895360,\"confidence\":0.78455969999999997099848769721575081348419189453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was 60 miles from my parents.\",\"start\":4895409,\"end\":4896487,\"confidence\":0.5339628499999999888814272708259522914886474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":4896536,\"end\":4897059,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So I just put, you couldn't refuse, that was never an option.\",\"start\":4913065,\"end\":4915047,\"confidence\":0.660850640000000044693706513498909771442413330078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The staff at Lendrick left me\\u2014 let me hitchhike 60 miles to my parents' house, getting rides from strangers, and they not only knew but encouraged me to do so.\",\"start\":4915144,\"end\":4924668,\"confidence\":0.57627963999999998190304495437885634601116180419921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yep, if you don't\\u2014 if you're not happy, just bugger off again.\",\"start\":4925232,\"end\":4927470,\"confidence\":0.90075139999999997986179778308724053204059600830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I did.\",\"start\":4928050,\"end\":4930224,\"confidence\":0.654018760000000032306388675351627171039581298828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then finally for this section, when and what age did you leave care?\",\"start\":4930546,\"end\":4934704,\"confidence\":0.88589039999999996677360059038619510829448699951171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"16.\",\"start\":4935922,\"end\":4936371,\"confidence\":0.54981519999999994841033412740216590464115142822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And what was your circumstances afterwards?\",\"start\":4937765,\"end\":4939784,\"confidence\":0.84132403000000000048430592869408428668975830078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Um, for the first 4 years, my\\u2014 from 16 to 20, uh, I was a criminal.\",\"start\":4940873,\"end\":4947588,\"confidence\":0.5589058000000000081541884355829097330570220947265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4948197,\"end\":4948437,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Um, I was even breaking in, um, doing everything I shouldn't be doing.\",\"start\":4949222,\"end\":4957042,\"confidence\":0.69236463000000003642497858891147188842296600341796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Take no pride in it now whatsoever.\",\"start\":4957955,\"end\":4959830,\"confidence\":0.57694166999999996203740693090367130935192108154296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Um, I got an 8-week prison sentence in Edinburgh.\",\"start\":4961000,\"end\":4965114,\"confidence\":0.68626540000000002539337629059446044266223907470703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"One second.\",\"start\":4965324,\"end\":4965742,\"confidence\":0.64591235000000002397513299001730047166347503662109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Sorry.\",\"start\":4965967,\"end\":4966112,\"confidence\":0.5092127300000000023061375031829811632633209228515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, don't apologise, um, Richard.\",\"start\":4966562,\"end\":4968525,\"confidence\":0.64307535000000004554721044769394211471080780029296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"C\",\"text\":\"Yeah, absolutely.\",\"start\":4969830,\"end\":4970611,\"confidence\":0.50143020000000004809947995454422198235988616943359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Just something that would remind you.\",\"start\":4970921,\"end\":4972240,\"confidence\":0.78003436000000003769372369788470678031444549560546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":4980157,\"end\":4980238,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Do you say 6 or 8 weeks?\",\"start\":4980898,\"end\":4983007,\"confidence\":0.9202760500000000121190169011242687702178955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"8 weeks.\",\"start\":4983152,\"end\":4983474,\"confidence\":0.72502034999999998010622448418871499598026275634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"8 weeks prison sentence.\",\"start\":4983796,\"end\":4984778,\"confidence\":0.5217277399999999953905671645770780742168426513671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"How was it affected?\",\"start\":4984843,\"end\":4985583,\"confidence\":0.76776104999999994493720123500679619610309600830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You were in Edinburgh?\",\"start\":4985631,\"end\":4987274,\"confidence\":0.88494163999999997383127947614411823451519012451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"In Edinburgh and And what was it, what caused you to be placed into the adult prison?\",\"start\":4987338,\"end\":4995561,\"confidence\":0.71809570000000000344897443937952630221843719482421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Breaking in the house.\",\"start\":4996320,\"end\":4997031,\"confidence\":0.6697368999999999683581108911312185227870941162109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's perfectly fine.\",\"start\":5001550,\"end\":5002514,\"confidence\":0.64607449999999999601385525238583795726299285888671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So now it's just gonna go into the impact of your life.\",\"start\":5005062,\"end\":5007012,\"confidence\":0.77437484000000000872176997290807776153087615966796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"This may be a bit more of a distressing part, but after that we'll just be flying through.\",\"start\":5007060,\"end\":5012733,\"confidence\":0.54683450000000000112976294985855929553508758544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We should probably be done in the next 15 minutes or so.\",\"start\":5012798,\"end\":5014882,\"confidence\":0.71271640000000002768132389974198304116725921630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yep.\",\"start\":5015042,\"end\":5015203,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So this is the impact on your life, what the care setting has done.\",\"start\":5015380,\"end\":5019637,\"confidence\":0.7385925700000000038158987081260420382022857666015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So how did this experience affect you at the time?\",\"start\":5020023,\"end\":5022529,\"confidence\":0.82205019999999995317097045699483714997768402099609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So try to think about obviously your thoughts and feelings in relation to your safety, your trust, confidence, sleep, behaviour, education, relationships, and also your ability to speak up.\",\"start\":5022995,\"end\":5033832,\"confidence\":0.8113274600000000003063860276597552001476287841796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, as I say, I spiralled.\",\"start\":5036890,\"end\":5038624,\"confidence\":0.5697946000000000399410282625467516481876373291015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The only way out I could see was rebelling.\",\"start\":5039273,\"end\":5041348,\"confidence\":0.70500993999999994610305975584196858108043670654296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was free, you know what I mean?\",\"start\":5042455,\"end\":5043837,\"confidence\":0.64433339999999994507362544027273543179035186767578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was free from that system.\",\"start\":5043885,\"end\":5045042,\"confidence\":0.73080000000000000515143483426072634756565093994140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And instead of building my life and doing the right channel, I chose the wrong one because of the anger and the hatred and the hurt and deceit that I had in me.\",\"start\":5045733,\"end\":5060356,\"confidence\":0.9456066499999999930281546767218969762325286865234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I couldn't speak to anybody.\",\"start\":5061577,\"end\":5062750,\"confidence\":0.7599907500000000482032191939651966094970703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I had nobody to speak to.\",\"start\":5063650,\"end\":5065658,\"confidence\":0.74707489999999998619983898606733419001102447509765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, I was pretty much discharged from social services overnight.\",\"start\":5068268,\"end\":5073052,\"confidence\":0.73187539999999995377066852597636170685291290283203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, one second, one second.\",\"start\":5074730,\"end\":5078519,\"confidence\":0.65795462999999998476852169915218837559223175048828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So you've got a\\u2014 well, I spiralled.\",\"start\":5087012,\"end\":5090707,\"confidence\":0.76291180000000002880966576412902213633060455322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The only way I, um, the only way I saw was rebellion.\",\"start\":5090756,\"end\":5093502,\"confidence\":0.71885186000000000916543285711668431758880615234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was free this way.\",\"start\":5093632,\"end\":5094523,\"confidence\":0.68327720000000002897877493523992598056793212890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Instead of building my life and choosing the right channel, I chose the wrong path due to anger, hatred, and deceit.\",\"start\":5094620,\"end\":5100339,\"confidence\":0.96249260000000003145714799757115542888641357421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was essentially discharged overnight.\",\"start\":5100761,\"end\":5102974,\"confidence\":0.8207389000000000489620788357569836080074310302734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yep, just 3 years of my life, then all of a sudden that's it, you're free to go.\",\"start\":5103602,\"end\":5107611,\"confidence\":0.546647600000000011277734301984310150146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, no explanation, no nothing.\",\"start\":5111061,\"end\":5113483,\"confidence\":0.482019130000000017854944189821253530681133270263671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And how would you say this has affected your sleep, your behaviour, and your future relationships and ability to speak up?\",\"start\":5127101,\"end\":5135691,\"confidence\":0.5589494999999999880202494750847108662128448486328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"For the first probably 20 years after that, it's horrendous.\",\"start\":5136093,\"end\":5140107,\"confidence\":0.87353490000000000303970182358170859515666961669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I had them\\u2014 I was sleeping with different women.\",\"start\":5140573,\"end\":5143447,\"confidence\":0.76669810000000004901465899820323102176189422607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I've got 3 or 4 children that I have nothing to do with.\",\"start\":5143784,\"end\":5148188,\"confidence\":0.66227950000000002095390527756535448133945465087890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"You know what I mean?\",\"start\":5148496,\"end\":5152174,\"confidence\":0.67174845999999999168750264288973994553089141845703125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"C\",\"text\":\"Yeah, absolutely.\",\"start\":5152223,\"end\":5153160,\"confidence\":0.50143020000000004809947995454422198235988616943359375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"C\",\"text\":\"Yes.\",\"start\":5155922,\"end\":5157327,\"confidence\":0.461038950000000002926725528595852665603160858154296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Have you received counselling, therapy, mental health?\",\"start\":5157634,\"end\":5159944,\"confidence\":0.79699372999999995581532630239962600171566009521484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"My family disowned me.\",\"start\":5160057,\"end\":5161491,\"confidence\":0.9287125499999999700406760894111357629299163818359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":5162457,\"end\":5163309,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And I was, I was just a rebel.\",\"start\":5165369,\"end\":5166753,\"confidence\":0.7458270000000000177209358298568986356258392333984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I was on a destruction mode.\",\"start\":5167686,\"end\":5170620,\"confidence\":0.6852310299999999632092340107192285358905792236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Do you not believe it?\",\"start\":5170734,\"end\":5171793,\"confidence\":0.5811747000000000440422809333540499210357666015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":5175564,\"end\":5175846,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"The first 20 years after this was horrendous.\",\"start\":5200734,\"end\":5202359,\"confidence\":0.932956340000000050594053391250781714916229248046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I was sleeping with numerous women.\",\"start\":5202488,\"end\":5203807,\"confidence\":0.5279891500000000181813675226294435560703277587890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I have 3 children that I don't have anything to do with.\",\"start\":5204257,\"end\":5206943,\"confidence\":0.687399740000000036843630368821322917938232421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"My family disowned me.\",\"start\":5207008,\"end\":5208053,\"confidence\":0.9287125499999999700406760894111357629299163818359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was just a rebel.\",\"start\":5208600,\"end\":5209243,\"confidence\":0.6788665000000000393498567063943482935428619384765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I was in destruction mode.\",\"start\":5209485,\"end\":5210530,\"confidence\":0.735536039999999946559228192199952900409698486328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You wouldn't have believed it.\",\"start\":5210867,\"end\":5212153,\"confidence\":0.50458217000000005203474984227796085178852081298828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Mm-hmm.\",\"start\":5212555,\"end\":5212941,\"confidence\":0.71720773000000004326892621975275687873363494873046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yep, yep, no problem.\",\"start\":5213182,\"end\":5215256,\"confidence\":0.8204681000000000334893002218450419604778289794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So the next question is, how has it affected your mental health?\",\"start\":5215690,\"end\":5217988,\"confidence\":0.64744360000000000798792143541504628956317901611328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Back in the day, you didn't have mental health.\",\"start\":5219930,\"end\":5221324,\"confidence\":0.8058897000000000421238155468017794191837310791015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"There was no such thing as mental health.\",\"start\":5222286,\"end\":5223657,\"confidence\":0.68435340000000000060254023992456495761871337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That's only\\u2014 that's a modern day.\",\"start\":5223738,\"end\":5225545,\"confidence\":0.78211419999999998164952330625965259969234466552734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So my mental health was me breaking in.\",\"start\":5226464,\"end\":5229207,\"confidence\":0.62201530000000004871907322012702934443950653076171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"My mental health was me sleeping with different women, cheating, lying, stealing.\",\"start\":5229368,\"end\":5233639,\"confidence\":0.9471454599999999945936224321485497057437896728515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That was my mental health.\",\"start\":5233833,\"end\":5234693,\"confidence\":0.701482060000000018362698028795421123504638671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Because if you ask anybody 40 years ago what mental health was, nobody could tell you.\",\"start\":5234871,\"end\":5239330,\"confidence\":0.51714355000000000739390770831960253417491912841796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Okay, I now know what I've done to my mental health.\",\"start\":5243353,\"end\":5246493,\"confidence\":0.80583649999999995561239529706654138863086700439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":5247082,\"end\":5247164,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So my mental health was stealing, break and entering, sleeping with numerous women.\",\"start\":5252192,\"end\":5256502,\"confidence\":0.88255300000000003191047426298609934747219085693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What else did you give an example for?\",\"start\":5256598,\"end\":5258553,\"confidence\":0.87590559999999995088870718973339535295963287353515625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Just doing what I wanted to do.\",\"start\":5259963,\"end\":5263168,\"confidence\":0.58518415999999995324998280921136029064655303955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, I couldn't\\u2014 I didn't care.\",\"start\":5263969,\"end\":5267831,\"confidence\":0.59797025000000003647215862656594254076480865478515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I mean, nobody could do any more to me than what had been done the previous 3 years.\",\"start\":5268392,\"end\":5272253,\"confidence\":0.50806033999999999917207560429233126342296600341796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"No.\",\"start\":5278082,\"end\":5278469,\"confidence\":0.493618669999999981623517442130832932889461517333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Could any sibling, former resident, relative, friend, partner, or professional provide a supporting statement for your application, or would you want them to?\",\"start\":5278727,\"end\":5288068,\"confidence\":0.909750040000000037565541788353584706783294677734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"You wouldn't.\",\"start\":5290611,\"end\":5290965,\"confidence\":0.51762450000000004290967581255245022475719451904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":5291609,\"end\":5292253,\"confidence\":0.58435179999999997679793750648968853056430816650390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"How has it affected your physical health?\",\"start\":5293525,\"end\":5295747,\"confidence\":0.7250748000000000192954985323012806475162506103515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Um, physically So like any alcohol or substance use?\",\"start\":5297530,\"end\":5303059,\"confidence\":0.706895700000000015705836631241254508495330810546875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"What were\\u2014 oh no, that's one thing I've been very strong about.\",\"start\":5303123,\"end\":5306685,\"confidence\":0.497975600000000018230394971396890468895435333251953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, I'll social drink now and again.\",\"start\":5306814,\"end\":5308980,\"confidence\":0.81274086000000000939991195991751737892627716064453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't\\u2014 I used to smoke at the time, but when I turned my life around, I stopped smoking.\",\"start\":5309157,\"end\":5313233,\"confidence\":0.6947761999999999549260110143222846090793609619140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And I refuse point blank to do any kind of drugs.\",\"start\":5313811,\"end\":5317390,\"confidence\":0.8910708400000000306562242258223704993724822998046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I've seen so much destruction with them in the care system.\",\"start\":5317823,\"end\":5320391,\"confidence\":0.9600241000000000468617145088501274585723876953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, I've got no substance use.\",\"start\":5321257,\"end\":5322669,\"confidence\":0.76337624000000003920973767890245653688907623291015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I only drink socially now.\",\"start\":5322782,\"end\":5323921,\"confidence\":0.66831004999999998883453145026578567922115325927734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Um, how would you describe your sleep?\",\"start\":5324948,\"end\":5327227,\"confidence\":0.85323672999999999877474010645528323948383331298828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Terrible.\",\"start\":5329212,\"end\":5330380,\"confidence\":0.91017110000000001068798383130342699587345123291015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"My doctor refuses to give me any more sleeping pills because of the addiction, and I'm now on\\u2014 actually, just give me a second, I'll tell you what they're called\\u2014 diazepam.\",\"start\":5330737,\"end\":5340730,\"confidence\":0.88095489999999998520507915600319392979145050048828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, one moment.\",\"start\":5341135,\"end\":5341994,\"confidence\":0.71732205000000004435634082256001420319080352783203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Just two seconds.\",\"start\":5343079,\"end\":5343613,\"confidence\":0.70001290000000004898339511782978661358356475830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I'm a tripplin'.\",\"start\":5357247,\"end\":5358607,\"confidence\":0.54197556000000002285332811879925429821014404296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm a tripplin'.\",\"start\":5358882,\"end\":5360308,\"confidence\":0.504225799999999946265916150878183543682098388671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm a tripplin' for my sleep.\",\"start\":5360761,\"end\":5361814,\"confidence\":0.55366104999999998792503674849285744130611419677734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But to be honest with you, I actually buy sleep pills on the black market.\",\"start\":5362591,\"end\":5366536,\"confidence\":0.63354429999999994915782508542179130017757415771484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, no problem.\",\"start\":5366954,\"end\":5367614,\"confidence\":0.57628869999999998707806980746681801974773406982421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Hold on.\",\"start\":5367679,\"end\":5367984,\"confidence\":0.64072359999999994872865727302269078791141510009765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Would you say this is due to it being a necessity?\",\"start\":5375903,\"end\":5378626,\"confidence\":0.8548062400000000504718400407000444829463958740234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, because my doctor won't give them anymore.\",\"start\":5379128,\"end\":5380408,\"confidence\":0.79703789999999996584989503389806486666202545166015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Because of the addiction.\",\"start\":5380613,\"end\":5381472,\"confidence\":0.7607481000000000381788822778617031872272491455078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But I've got\\u2014 I need to sleep, you know what I mean?\",\"start\":5381666,\"end\":5385443,\"confidence\":0.69717039999999996791046896760235540568828582763671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And it's all\\u2014 I'm a\\u2014 triptylene don't work.\",\"start\":5385637,\"end\":5387501,\"confidence\":0.826510700000000042564352042973041534423828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They calm me down, but they don't\\u2014 they don't make me sleep.\",\"start\":5388149,\"end\":5390870,\"confidence\":0.51004620000000000512585529577336274087429046630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The only thing that makes me sleep is Zopiclone.\",\"start\":5390937,\"end\":5392823,\"confidence\":0.547642469999999992325001585413701832294464111328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Zopiclone?\",\"start\":5394508,\"end\":5395104,\"confidence\":0.8483624499999999901689307080232538282871246337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":5395604,\"end\":5395846,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Do you know how that's spelled, by any chance?\",\"start\":5396748,\"end\":5397956,\"confidence\":0.8055643999999999582684040433377958834171295166015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Z-O-P-I\\u2014 yeah\\u2014 clone, C-L-O-N-E.\",\"start\":5398520,\"end\":5401629,\"confidence\":0.72224500000000002586375558166764676570892333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That's the only thing that helps with your sleep?\",\"start\":5406482,\"end\":5407837,\"confidence\":0.54609019999999997008188756808522157371044158935546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It's the only thing that'll put me asleep, yeah.\",\"start\":5408175,\"end\":5410174,\"confidence\":0.52573510000000001074482725016423501074314117431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And I know I'm addicted to them, I know that, but what's the options?\",\"start\":5410352,\"end\":5413415,\"confidence\":0.4846791599999999977654852045816369354724884033203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Yeah.\",\"start\":5415374,\"end\":5415697,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"And how are you feeling after discussing this on the phone?\",\"start\":5415858,\"end\":5418089,\"confidence\":0.82629690000000000082991391536779701709747314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Just give me one second, just while I just try and associate the\\u2014 not associate, sorry, just try and fix the punctuation and grab my real quick.\",\"start\":5426430,\"end\":5434953,\"confidence\":0.4996958400000000022345147954183630645275115966796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yep.\",\"start\":5437693,\"end\":5437919,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So, but no substance use.\",\"start\":5438161,\"end\":5439131,\"confidence\":0.693628130000000009403038347954861819744110107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I only drink socially now.\",\"start\":5439470,\"end\":5440536,\"confidence\":0.66831004999999998883453145026578567922115325927734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"My sleep is terrible.\",\"start\":5440617,\"end\":5441538,\"confidence\":0.95668640000000004786073759532882831990718841552734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"My doctor refuses to give me more sleeping pills as he's concerned about addiction.\",\"start\":5441587,\"end\":5444883,\"confidence\":0.878382400000000007622702469234354794025421142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm on diazepam, Amitriptyline.\",\"start\":5445384,\"end\":5447768,\"confidence\":0.82104944999999995847161926576518453657627105712890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I do buy sleeping pills on the black market.\",\"start\":5448125,\"end\":5449925,\"confidence\":0.59479519999999996837658500226098112761974334716796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"This is a necessity as my doctor won't provide me with the drugs.\",\"start\":5449974,\"end\":5452749,\"confidence\":0.48096850000000002101074869642616249620914459228515625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Zopiclone is the only thing that helps me with my sleep.\",\"start\":5453820,\"end\":5456693,\"confidence\":0.88296099999999999585753585051861591637134552001953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I know that I'm addicted, but what are my My options, by any chance, could you please just confirm for me what the milligrammes are for those?\",\"start\":5456823,\"end\":5463425,\"confidence\":0.73838689999999995716706280290964059531688690185546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, I think it's 7.5.\",\"start\":5464670,\"end\":5466612,\"confidence\":0.81808000000000002938094212368014268577098846435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It's obviously clone, I think.\",\"start\":5466887,\"end\":5468053,\"confidence\":0.6607971999999999734853872723761014640331268310546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't have them to hand with me.\",\"start\":5468101,\"end\":5469493,\"confidence\":0.54816383000000001857188181020319461822509765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm actually in a hotel room in Ireland at the moment on work.\",\"start\":5469979,\"end\":5472294,\"confidence\":0.8144423400000000423659685111488215625286102294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, the amitriptyline, I, I have, they're 10 milligrammes, but I take 2, so it's 20 milligrammes.\",\"start\":5473630,\"end\":5478748,\"confidence\":0.8701904400000000094905772130005061626434326171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And how many of the zopiclone do you take a day?\",\"start\":5480704,\"end\":5482628,\"confidence\":0.8652659700000000508879338667611591517925262451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Uh, 1.\",\"start\":5483678,\"end\":5484276,\"confidence\":0.69797600000000004083489102413295768201351165771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"One at night.\",\"start\":5485031,\"end\":5485551,\"confidence\":0.60228899999999996328625684327562339603900909423828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, um, and then the diazepam?\",\"start\":5491740,\"end\":5493462,\"confidence\":0.7973162499999999486277602045447565615177154541015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yep, I take one of them.\",\"start\":5494105,\"end\":5494894,\"confidence\":0.738674000000000052779114412260241806507110595703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think there's 5 milligrammes.\",\"start\":5494991,\"end\":5496165,\"confidence\":0.87014259999999998829167680014506913721561431884765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I've not got that in my hand either, like I said, in my bag in my car.\",\"start\":5496520,\"end\":5498805,\"confidence\":0.5922358599999999473340039912727661430835723876953125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"It's okay, don't worry about it.\",\"start\":5499320,\"end\":5500447,\"confidence\":0.6812833499999999542495743298786692321300506591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"One, one a day?\",\"start\":5500787,\"end\":5501854,\"confidence\":0.84241646999999997280639263408374972641468048095703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":5502307,\"end\":5502404,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And is that at night or just during the day?\",\"start\":5502889,\"end\":5504263,\"confidence\":0.8896775999999999573475406577927060425281524658203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"At night.\",\"start\":5504748,\"end\":5505072,\"confidence\":0.5613313300000000172218506122590042650699615478515625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Fantastic.\",\"start\":5507012,\"end\":5507756,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Um, how has it affected your relationship, parenting?\",\"start\":5509017,\"end\":5510986,\"confidence\":0.77827889999999999570690079053747467696666717529296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Friendships, intimacy, trust, or isolation?\",\"start\":5511560,\"end\":5513655,\"confidence\":0.873402299999999964796870699501596391201019287109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, um, since my children came along, the children I've been a father to, I mean, they've changed my life.\",\"start\":5514880,\"end\":5521340,\"confidence\":0.6511424999999999574384901279699988663196563720703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Um, you've no idea.\",\"start\":5526849,\"end\":5529749,\"confidence\":0.4870986999999999955690554998000152409076690673828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Sorry, say that one more time.\",\"start\":5530152,\"end\":5531054,\"confidence\":0.6012453399999999614777834722190164029598236083984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I mean, talk about being an overprotective father.\",\"start\":5531280,\"end\":5533390,\"confidence\":0.7717872999999999539255668423720635473728179931640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":5533712,\"end\":5533970,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Oh, you have no idea.\",\"start\":5534421,\"end\":5535335,\"confidence\":0.60787500000000005417888360170763917267322540283203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I have lots of problems.\",\"start\":5535402,\"end\":5536559,\"confidence\":0.91081756000000002604366500236210413277149200439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Idea.\",\"start\":5536827,\"end\":5537112,\"confidence\":0.63617610000000002212772187704103998839855194091796875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"And my children, my world.\",\"start\":5538183,\"end\":5541267,\"confidence\":0.56741965000000005314717554938397370278835296630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I see them on a daily basis.\",\"start\":5541493,\"end\":5542865,\"confidence\":0.75189289999999997515800487235537730157375335693359375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, for them, they're all doing well in life.\",\"start\":5543414,\"end\":5546676,\"confidence\":0.9052905399999999769278247185866348445415496826171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"My daughter's a paramedic.\",\"start\":5546805,\"end\":5547771,\"confidence\":0.811292649999999948562390272854827344417572021484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I mean, got 2 grandchildren, 2 on the way next year, and all full-time jobs, all got their own houses, done so well.\",\"start\":5548254,\"end\":5557977,\"confidence\":0.92031560000000001142694827649393118917942047119140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"And I, I thank myself for that.\",\"start\":5558107,\"end\":5560040,\"confidence\":0.9103269000000000499284169563907198607921600341796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Um, of course, my strict regime that I've developed because of my abuse.\",\"start\":5560933,\"end\":5566606,\"confidence\":0.6884276000000000284018142338027246296405792236328125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"So if anything, it's done some good.\",\"start\":5566671,\"end\":5569627,\"confidence\":0.86609630000000004113047680220915935933589935302734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It's made me treat my children the way that I should have been treated.\",\"start\":5570403,\"end\":5573750,\"confidence\":0.63566949999999999842970055397017858922481536865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Yeah.\",\"start\":5575400,\"end\":5575622,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Be honest with you.\",\"start\":5590262,\"end\":5590914,\"confidence\":0.7586816499999999852121845833607949316501617431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"I'm still\\u2014 I'm working on the system, and every now and then I have to ask Auntie what that means.\",\"start\":5590980,\"end\":5594795,\"confidence\":0.8733191000000000148162371260696090757846832275390625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"C\",\"text\":\"All right, Craig, well, you take care of yourself, and thank you again.\",\"start\":5597633,\"end\":5600311,\"confidence\":0.89557500000000000994759830064140260219573974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"All right, speak to you soon.\",\"start\":5602107,\"end\":5603074,\"confidence\":0.641490099999999952018470139591954648494720458984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Bye.\",\"start\":5610902,\"end\":5611032,\"confidence\":0.51374489999999994882529108508606441318988800048828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"But since I've become a father to my kids, they've changed my life.\",\"start\":5611939,\"end\":5614336,\"confidence\":0.55925440000000004037161716041737236082553863525390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Talk about being a A protective father.\",\"start\":5614693,\"end\":5616865,\"confidence\":0.72536140000000004501856665228842757642269134521484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You have no idea.\",\"start\":5616930,\"end\":5617668,\"confidence\":0.54936116999999995424985854697297327220439910888671875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"They are my world, the four of them.\",\"start\":5617748,\"end\":5619563,\"confidence\":0.96380454000000004288750687919673509895801544189453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They all work full-time.\",\"start\":5619739,\"end\":5620799,\"confidence\":0.64424099999999995258548324272851459681987762451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They have a house.\",\"start\":5620879,\"end\":5621457,\"confidence\":0.72576134999999997177155819372273981571197509765625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I gave myself a strict routine to stick to and I was able to provide myself with this.\",\"start\":5621586,\"end\":5625423,\"confidence\":0.749087999999999976097342369030229747295379638671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I wanted to treat my children the way I should and wanted to have been treated.\",\"start\":5625937,\"end\":5629438,\"confidence\":0.58532470000000003107487600573222152888774871826171875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"They are my world.\",\"start\":5629775,\"end\":5630674,\"confidence\":0.9496472000000000246444642471033148467540740966796875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yep, yep.\",\"start\":5631380,\"end\":5632071,\"confidence\":0.480176749999999985529797186245559714734554290771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And the next question: how has it affected education, work, confidence, opportunities, finances, housings, or day-to-day stability?\",\"start\":5633227,\"end\":5640196,\"confidence\":0.75762253999999995546232867127400822937488555908203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"My strong will has got me out of the shit in my teenage days.\",\"start\":5642065,\"end\":5647314,\"confidence\":0.510717450000000017240608940483070909976959228515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, I, I left when I turned 20, um, after I'd done my prison sentence.\",\"start\":5649040,\"end\":5655227,\"confidence\":0.7702354000000000144865452966769225895404815673828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I left Edinburgh.\",\"start\":5655453,\"end\":5656665,\"confidence\":0.73699429999999999107984649526770226657390594482421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Hold on, you left Edinburgh?\",\"start\":5658456,\"end\":5666865,\"confidence\":0.71361499999999999932498440102790482342243194580078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I left Endra.\",\"start\":5667602,\"end\":5668403,\"confidence\":0.68585470000000003931717174054938368499279022216796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I wanted to prove my family wrong because I was written off, you know.\",\"start\":5669124,\"end\":5673675,\"confidence\":0.69521195000000002295337253599427640438079833984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, I was a nobody.\",\"start\":5673756,\"end\":5674477,\"confidence\":0.50520609999999999129016714505269192159175872802734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I was going to die.\",\"start\":5674557,\"end\":5674925,\"confidence\":0.83637930000000004771010253534768708050251007080078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I was going to die crook and all this, you know.\",\"start\":5674973,\"end\":5677153,\"confidence\":0.6723169700000000137407596412231214344501495361328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I mean, and I just got to the stage when I was 20, I thought, fuck you.\",\"start\":5677201,\"end\":5682041,\"confidence\":0.884461500000000011567635738174431025981903076171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Excuse my language.\",\"start\":5682842,\"end\":5683787,\"confidence\":0.55734570000000005496332278198678977787494659423828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"No, it's okay.\",\"start\":5684204,\"end\":5684829,\"confidence\":0.5774936999999999986954435371444560587406158447265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I'm not going to be that person that you see I am.\",\"start\":5685470,\"end\":5688643,\"confidence\":0.48776859999999999661923766325344331562519073486328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And I see, I packed up and I left.\",\"start\":5690021,\"end\":5692200,\"confidence\":0.69021063999999998639367504438268952071666717529296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I left them with nothing but the clothes on my back.\",\"start\":5692441,\"end\":5695190,\"confidence\":0.63859220000000005423856919151148758828639984130859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I'm left with no qualifications whatsoever.\",\"start\":5704786,\"end\":5707345,\"confidence\":0.816517830000000000012505552149377763271331787109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So she put, my strong will has got me out of this shit from my teenage days.\",\"start\":5731024,\"end\":5733624,\"confidence\":0.5825194000000000205119476959225721657276153564453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"When I turned 20 after my prison sentence, I left Edinburgh.\",\"start\":5733673,\"end\":5736899,\"confidence\":0.81758779999999997567527998398873023688793182373046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I wanted to prove my family wrong.\",\"start\":5737284,\"end\":5738632,\"confidence\":0.54221474999999996757793496726662851870059967041015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It was like a fuck you.\",\"start\":5738889,\"end\":5739836,\"confidence\":0.95842079999999996164916638008435256779193878173828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I wasn't going to be the person everyone thought I was going to be.\",\"start\":5740189,\"end\":5742741,\"confidence\":0.5984397500000000480468997920979745686054229736328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I left with nothing but the clothes on my back.\",\"start\":5743142,\"end\":5744690,\"confidence\":0.68282940000000003077929022765601985156536102294921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I have no qualifications.\",\"start\":5744859,\"end\":5745435,\"confidence\":0.76997685000000004595932523443480022251605987548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And finally, are there triggers, places, smells, authority figures, institutions, or situations that you avoid?\",\"start\":5747548,\"end\":5755307,\"confidence\":0.58896523999999994547493997743004001677036285400390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Not really, because I've never\\u2014 I mean, I've never been near a care situation.\",\"start\":5758648,\"end\":5763949,\"confidence\":0.51510190000000000143387524076388217508792877197265625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"My children have always had great upbringing, great education, you know what I mean?\",\"start\":5764482,\"end\":5769054,\"confidence\":0.9339271000000000100271790870465338230133056640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I've been such a strict father, but for the right reasons.\",\"start\":5769394,\"end\":5772384,\"confidence\":0.58233725999999996769673771268571726977825164794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":5772881,\"end\":5773153,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And I've never been in that environment, and I've never had any social\\u2014 I mean, I would not allow a social worker near my door.\",\"start\":5773859,\"end\":5780466,\"confidence\":0.7584569500000000186190618478576652705669403076171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":5781075,\"end\":5781316,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You know, I mean, I have no trust, no faith in that profession.\",\"start\":5781396,\"end\":5785694,\"confidence\":0.90356975999999999960010654831421561539173126220703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And I actually have a friend whose wife's a social worker, and I will not associate with her in any way, shape, or form.\",\"start\":5785870,\"end\":5791804,\"confidence\":0.915499150000000039284486774704419076442718505859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And that's wrong.\",\"start\":5792702,\"end\":5793231,\"confidence\":0.89090239999999998321555949587491340935230255126953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"That's wrong for me to do so.\",\"start\":5793744,\"end\":5794931,\"confidence\":0.93499315000000005060343255536281503736972808837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And But it's a\\u2014 [Speaker:MR RICHARD GARRIE] Sorry.\",\"start\":5796294,\"end\":5799395,\"confidence\":0.5557056700000000404315869673155248165130615234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"[Speaker:SCOUSE] It's okay to apologise.\",\"start\":5799395,\"end\":5800882,\"confidence\":0.67810559999999997504716020557680167257785797119140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So I just got, um, not really, so I've never\\u2014 sorry, not really, as I have never been near a care situation with my kids.\",\"start\":5826847,\"end\":5834314,\"confidence\":0.64837277000000004267832309778896160423755645751953125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"They've had a great upbringing and education.\",\"start\":5834635,\"end\":5836321,\"confidence\":0.9091279500000000179937842403887771070003509521484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I was a strict parent but for all the right reasons.\",\"start\":5836385,\"end\":5838938,\"confidence\":0.6813282000000000504513764099101535975933074951171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I do not trust social workers.\",\"start\":5839436,\"end\":5840720,\"confidence\":0.9628910999999999997811528373858891427516937255859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I will not let them near my doorstep.\",\"start\":5840816,\"end\":5842406,\"confidence\":0.7003693600000000518690512762987054884433746337890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I have a friend who is a social worker and I will not associate myself with them.\",\"start\":5842807,\"end\":5846372,\"confidence\":0.92376303999999997973446852483903057873249053955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So my friend's wife she's a social worker.\",\"start\":5846436,\"end\":5849807,\"confidence\":0.85021347000000002669395371412974782288074493408203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And I know it's wrong, but it's the whole stigma, the word social worker, you know what I mean?\",\"start\":5850193,\"end\":5857078,\"confidence\":0.84798779999999995826698295786627568304538726806640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":5857415,\"end\":5857463,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And I've seen the destruction and chaos they've caused in many people's lives.\",\"start\":5857511,\"end\":5861572,\"confidence\":0.95923393999999995163108224005554802715778350830078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I mean, I've looked at all these child abuse cases and Orkney and things that have happened, and the social workers have been to blame.\",\"start\":5861716,\"end\":5867976,\"confidence\":0.85277709999999995460484569775871932506561279296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"That's by the by, but what they've did to me personally, you know what I mean, Yeah, they can fuck off as far as I'm concerned.\",\"start\":5868666,\"end\":5876548,\"confidence\":0.8004772700000000185127646545879542827606201171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"The whole system is dead and buried and will never be resurrected in my life.\",\"start\":5876692,\"end\":5881879,\"confidence\":0.972523699999999990950527717359364032745361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Never.\",\"start\":5882296,\"end\":5882633,\"confidence\":0.43164802000000002113466734954272396862506866455078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Can you just clarify something for me?\",\"start\":5909970,\"end\":5911534,\"confidence\":0.80843096999999997098740323053789325058460235595703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You just stated that\\u2014 oh, hold on.\",\"start\":5912856,\"end\":5914533,\"confidence\":0.61161060000000000425046664531691931188106536865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You said something then about like, um, if it's up to you, like about resurrecting something.\",\"start\":5918620,\"end\":5924478,\"confidence\":0.916661139999999985406020641676150262355804443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Um, in relation to social work and social workers, what was that again?\",\"start\":5926560,\"end\":5930076,\"confidence\":0.77527639999999997666435547216678969562053680419921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you just repeat it?\",\"start\":5930124,\"end\":5930866,\"confidence\":0.7163189599999999490620439246413297951221466064453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The only thing that's resurrected now is to speak to you about it.\",\"start\":5932243,\"end\":5934723,\"confidence\":0.8513058399999999803497985340072773396968841552734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, okay.\",\"start\":5934853,\"end\":5935404,\"confidence\":0.5817293500000000339156258633011020720005035400390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Sorry, it would, it would be buried, gone.\",\"start\":5936765,\"end\":5939650,\"confidence\":0.6193138400000000043377212932682596147060394287109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But I mean, you can probably hear from my tone, I'm getting so angry.\",\"start\":5941570,\"end\":5944120,\"confidence\":0.85523409999999999708819586885510943830013275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, just thinking about these people and what they've done, you know what I mean?\",\"start\":5944509,\"end\":5949366,\"confidence\":0.5142421999999999826513885636813938617706298828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So many children have been scarred by this.\",\"start\":5951500,\"end\":5954792,\"confidence\":0.9616915999999999797864802530966699123382568359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"When I say I've lost a friend through this\\u2014 yeah, I do apologise.\",\"start\":5954872,\"end\":5960395,\"confidence\":0.738547150000000041103476178250275552272796630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"My condolences.\",\"start\":5960508,\"end\":5961150,\"confidence\":0.5363594000000000416861212215735577046871185302734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, listen, that's years and years ago, but again, it's the life that could have been saved.\",\"start\":5961535,\"end\":5965245,\"confidence\":0.5159171000000000173457692653755657374858856201171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, of course.\",\"start\":5965790,\"end\":5966481,\"confidence\":0.5765856499999999495997826670645736157894134521484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Hold on, I'm just finishing up the punctuation and grammar on this and I'll read it back to you just to make sure everything's right.\",\"start\":6004804,\"end\":6012084,\"confidence\":0.77643114000000001961865336852497421205043792724609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Just because we've gone over like quite a bit of the time period, so like I probably will lose the transcript on this.\",\"start\":6012581,\"end\":6017536,\"confidence\":0.6115093000000000333926664097816683351993560791015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So I just want to make sure everything is crystal clear.\",\"start\":6017601,\"end\":6019733,\"confidence\":0.50402959999999996654196365852840244770050048828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So I just put, not really, as I've never been in a care situation with my kids.\",\"start\":6020150,\"end\":6023470,\"confidence\":0.57592790000000004813074383491766639053821563720703125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"They had a great upbringing and education.\",\"start\":6023983,\"end\":6025539,\"confidence\":0.92426379999999996872617202825495041906833648681640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I was a strict parent, but for all the right reasons.\",\"start\":6025587,\"end\":6027639,\"confidence\":0.710311059999999994118979884660802781581878662109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I do not trust social workers.\",\"start\":6028153,\"end\":6029294,\"confidence\":0.9628910999999999997811528373858891427516937255859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I will not let them near my doorstep.\",\"start\":6029342,\"end\":6030803,\"confidence\":0.7003693600000000518690512762987054884433746337890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I had a friend whose wife is a social worker and I will not associate myself with them.\",\"start\":6031189,\"end\":6034739,\"confidence\":0.9135644400000000331374394590966403484344482421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I know it's wrong, but it's the whole stigma of the word social worker.\",\"start\":6035140,\"end\":6037967,\"confidence\":0.89779050000000004683187171394820325076580047607421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I've seen firsthand the effects that they've had on people's lives in regards to what's happened to me and the social workers' involvement.\",\"start\":6038417,\"end\":6044456,\"confidence\":0.5578914999999999846380660528666339814662933349609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They can all fuck off for as I'm concerned.\",\"start\":6044761,\"end\":6046721,\"confidence\":0.92365019999999997679651642101816833019256591796875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"The only time it is resurrected in my life is speaking to you today.\",\"start\":6047106,\"end\":6050785,\"confidence\":0.50608087000000001598465360075351782143115997314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I have buried this.\",\"start\":6051283,\"end\":6052021,\"confidence\":0.5157907600000000147844048115075565874576568603515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I'm angry with what has happened.\",\"start\":6052102,\"end\":6053515,\"confidence\":0.9741428500000000045844217311241663992404937744140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"To not only me but every other child.\",\"start\":6053612,\"end\":6055800,\"confidence\":0.72028879999999995131787500213249586522579193115234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I lost a friend because of this.\",\"start\":6056251,\"end\":6057361,\"confidence\":0.92253923000000004339682391218957491219043731689453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was a long time ago, but this is a life that could have been saved.\",\"start\":6057474,\"end\":6060499,\"confidence\":0.52728529999999995681037034955807030200958251953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yep.\",\"start\":6062076,\"end\":6062141,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then finally, in relation to the impact of your life, what impact has this had on your life overall, and what do you think may have been different if it had not happened?\",\"start\":6062254,\"end\":6070635,\"confidence\":0.8348082999999999476159473488223738968372344970703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What could have been different?\",\"start\":6072280,\"end\":6073113,\"confidence\":0.8327099700000000215283080251538194715976715087890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Well, hopefully nothing could have been different because I love the life I've got now.\",\"start\":6074820,\"end\":6079053,\"confidence\":0.96135724000000000177834635906037874519824981689453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But I could have left.\",\"start\":6082177,\"end\":6082848,\"confidence\":0.6892146500000000397534449803060851991176605224609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I could have been deprived of an education, and that's so important.\",\"start\":6082897,\"end\":6090541,\"confidence\":0.462393459999999978382589915781863965094089508056640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"But because of my strong will, I mean, I've got a cracking job.\",\"start\":6093600,\"end\":6097295,\"confidence\":0.89272505000000001995630327655817382037639617919921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm in a senior management role now.\",\"start\":6097343,\"end\":6098796,\"confidence\":0.88055859999999996912123378933756612241268157958984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm on 80 grand a year, you know what I mean?\",\"start\":6099118,\"end\":6101991,\"confidence\":0.71046609999999998930064748492441140115261077880859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's fantastic.\",\"start\":6102104,\"end\":6102814,\"confidence\":0.97070369999999994714556805774918757379055023193359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I own my house, I've got cracking cars, and I don't want for nothing, and this is not about money, not about money at all.\",\"start\":6103139,\"end\":6110063,\"confidence\":0.45346140000000001446522901460411958396434783935546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":6110402,\"end\":6110611,\"confidence\":0.493618669999999981623517442130832932889461517333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But that's what the care system has done for me.\",\"start\":6111659,\"end\":6113223,\"confidence\":0.6636784000000000016683543435647152364253997802734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's me that's done that for me, and only me.\",\"start\":6113352,\"end\":6116513,\"confidence\":0.61516654000000003943426918340264819562435150146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That was the path I took when I turned 20, when I left Edinburgh, and I've done it mainly to prove my family wrong.\",\"start\":6117787,\"end\":6126333,\"confidence\":0.58834140000000001435864760424010455608367919921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's actually astounding how much spite can be such a motivating factor.\",\"start\":6135322,\"end\":6140519,\"confidence\":0.427028569999999996209538721814169548451900482177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Honestly, you've no idea.\",\"start\":6141150,\"end\":6142608,\"confidence\":0.528420749999999994628296917653642594814300537109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I just didn't want to become a statistic, to be honest with you.\",\"start\":6149136,\"end\":6151236,\"confidence\":0.4971977499999999938751216177479363977909088134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":6151600,\"end\":6151716,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"So I just put, well, hopefully nothing but Nothing could have been different as I love the life I have right now, but I was deprived of an education, which is incredibly important.\",\"start\":6157244,\"end\":6190996,\"confidence\":0.7388612599999999641653403159580193459987640380859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"However, because of my strict regime, I have done so well for myself.\",\"start\":6191349,\"end\":6194769,\"confidence\":0.94669217000000005501902933247038163244724273681640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I have a cracking job, nice cars, and a wonderful family.\",\"start\":6194866,\"end\":6197917,\"confidence\":0.98364039999999997032631426918669603765010833740234375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"This is all due to me, my actions, and my determination.\",\"start\":6198254,\"end\":6201417,\"confidence\":0.63286849999999994498267597009544260799884796142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I wanted to prove everyone wrong and prevent it being another statistic.\",\"start\":6201850,\"end\":6205816,\"confidence\":0.61227125000000004462208380573429167270660400390625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yep, spot on.\",\"start\":6206443,\"end\":6208016,\"confidence\":0.54538034999999995822150822277762927114963531494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm just going to answer some questions now, which is just in relation to, for me, um, Do you know if there's any letters, photographs, reports, inquiry evidence, apologies, decisions, or previous correspondence made to support any evidence and supporting information what you've given today?\",\"start\":6210989,\"end\":6244900,\"confidence\":0.87565539999999997267110529719502665102481842041015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, nothing at all.\",\"start\":6244950,\"end\":6246630,\"confidence\":0.58648480000000002831939127645455300807952880859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's fine.\",\"start\":6246630,\"end\":6247590,\"confidence\":0.62647339999999995807655750468256883323192596435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, nothing.\",\"start\":6247590,\"end\":6249310,\"confidence\":0.51980579999999998452864247155957855284214019775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Could any sibling, former resident, relative, friend, or professional provide a supporting statement?\",\"start\":6249310,\"end\":6254320,\"confidence\":0.909311699999999945021045277826488018035888671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, no, nobody, nobody was here.\",\"start\":6255410,\"end\":6258130,\"confidence\":0.5510534000000000265373500951682217419147491455078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, nobody was here.\",\"start\":6258130,\"end\":6259630,\"confidence\":0.5232031999999999793971028339001350104808807373046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And, and I say because it's a taboo subject, you're not exactly going to come out homeless, started donating to your mum, you've been abused, are you?\",\"start\":6259630,\"end\":6264870,\"confidence\":0.752187970000000039050291888997890055179595947265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, of course not.\",\"start\":6264870,\"end\":6266490,\"confidence\":0.474833820000000017547137076689978130161762237548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So now it's just in relation to previous claims, application, or payments.\",\"start\":6266490,\"end\":6269970,\"confidence\":0.76515500000000002955857780762016773223876953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Have you previously made any civil claim, um, criminal injuries claim, a redress application, a complaint, police report, increase statement, or claim to any other scheme about this abuse?\",\"start\":6269970,\"end\":6281610,\"confidence\":0.58826190000000000424051904701627790927886962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What you said, you're the first person I've talked about it in 40-odd years, so you're very privileged, I'll tell you.\",\"start\":6281610,\"end\":6286970,\"confidence\":0.50839489999999998293134240157087333500385284423828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Oh yeah, very much.\",\"start\":6287450,\"end\":6288430,\"confidence\":0.61115766000000004698478051068377681076526641845703125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I do feel very much So you've actually done such a fantastic job, if I'm being honest with you, Richard.\",\"start\":6288430,\"end\":6292964,\"confidence\":0.95634779999999997013304664505994878709316253662109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Like, this is something more obviously is a very distressing and traumatic thing to speak about, but you've been able to conduct yourself very eloquently and also express yourself and give such detailed description that, like, I know this might sound a bit crazy, but like, I'm actually looking forward to drafting this statement up because you've just provided so much information.\",\"start\":6293092,\"end\":6315161,\"confidence\":0.48948318000000001770644075804739259183406829833984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"It's just going to be easy.\",\"start\":6315226,\"end\":6316139,\"confidence\":0.7934229999999999893844915277441032230854034423828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I'm going to be able to fly through this.\",\"start\":6316187,\"end\":6317886,\"confidence\":0.77578469999999999373585524153895676136016845703125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"So again, I am glad that you've been able to finally speak about this and be a little bit open.\",\"start\":6318720,\"end\":6326414,\"confidence\":0.94270324999999999260325012073735706508159637451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And obviously, as you stated, we're here to try and get you the recognition and also the acknowledgement and apology, what you do deserve.\",\"start\":6326624,\"end\":6334236,\"confidence\":0.4955769500000000160611079991213046014308929443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Obviously, I know you stated that you haven't got any interest in relation to the money, but from what I can tell you now, that looking from our system and looking at provisional value of obviously your records, the statement what you've given today, you're estimated at a level 5.\",\"start\":6334609,\"end\":6354760,\"confidence\":0.67800830000000000818971557237091474235057830810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So that's anywhere between \\u00a380,000 to \\u00a3100,000.\",\"start\":6354760,\"end\":6358210,\"confidence\":0.87994369999999999532036554228398017585277557373046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But that's obviously\\u2014 I can't say for right now that that's a guaranteed figure.\",\"start\":6358540,\"end\":6363450,\"confidence\":0.57638350000000004857980684391804970800876617431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But that is something what we believe that this level is going to be at.\",\"start\":6364900,\"end\":6369810,\"confidence\":0.85165400000000002211919536421191878616809844970703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But it will all be down to the Scottish Redress Panel.\",\"start\":6370040,\"end\":6372540,\"confidence\":0.8397957700000000524909182786359451711177825927734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"In relation to that anyway?\",\"start\":6372570,\"end\":6374190,\"confidence\":0.84657590000000004781810503118322230875492095947265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It doesn't excite me.\",\"start\":6374190,\"end\":6375750,\"confidence\":0.96864229999999995612824932322837412357330322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, of course not.\",\"start\":6375750,\"end\":6377900,\"confidence\":0.474833820000000017547137076689978130161762237548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Maybe 40 years ago it might have, you know what I mean?\",\"start\":6378070,\"end\":6379960,\"confidence\":0.81546010000000002104769691868568770587444305419921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But now I don't give a shit, really.\",\"start\":6380010,\"end\":6383180,\"confidence\":0.75789779999999995485637782621779479086399078369140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think what\\u2014 you've no idea how this has made me feel now, just be talking to you.\",\"start\":6383690,\"end\":6388930,\"confidence\":0.5810104000000000379344555767602287232875823974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm not going to go run and speak to my wife when I go back home, but I think through time I might.\",\"start\":6389050,\"end\":6394480,\"confidence\":0.71571810000000002371933760514366440474987030029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I might do that.\",\"start\":6394530,\"end\":6396770,\"confidence\":0.767580029999999968737256494932807981967926025390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think it's one of those, I think now, like, not only for this for you isn't mainly to get anything back is in form of a compensation.\",\"start\":6396770,\"end\":6404516,\"confidence\":0.7248121499999999883812051848508417606353759765625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I feel as though this is perfect for you in regards to your closure.\",\"start\":6404950,\"end\":6408691,\"confidence\":0.94557849999999998846789139861357398331165313720703125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I feel like now that you've been able to take a detailed account of what happened and to\\u2014 obviously it's a bit easier speaking to me today because you can't put a name to my face.\",\"start\":6409124,\"end\":6420203,\"confidence\":0.5029190999999999522884763791807927191257476806640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No, sorry, you can't put a face to my name.\",\"start\":6420363,\"end\":6422226,\"confidence\":0.6974424999999999652544602213311009109020233154296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So yeah, it's one of those where like you probably would feel a bit more comfortable to speaking about it and being able to talk.\",\"start\":6422354,\"end\":6429560,\"confidence\":0.62593310000000002002451537919114343822002410888671875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"And obviously, as I said, I'm very grateful for you to be able to do that, not only just for obviously my job and being able to do this for you, but also I'm thankful that you've done it for not for yourself really, because I feel as though this would be the start of something for you where you'd be able to\\u2014 Well, a bit interesting.\",\"start\":6429560,\"end\":6446530,\"confidence\":0.95537780000000005475868647408788092434406280517578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I mean, to be honest with you, I don't think anybody's ever going to be alive that's caused any of this, and I don't think any repercussions is ever going to happen to these guys.\",\"start\":6447040,\"end\":6456600,\"confidence\":0.91766519999999995871320379592361859977245330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And I've accepted that, you know what I mean.\",\"start\":6457043,\"end\":6458537,\"confidence\":0.68732570000000003940243686884059570729732513427734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"But I think what makes me happy is that the government has realised there's been a problem.\",\"start\":6460160,\"end\":6465077,\"confidence\":0.84144633999999995932483898286591283977031707763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"[Speaker] Of course.\",\"start\":6465077,\"end\":6465960,\"confidence\":0.826923199999999969378450259682722389698028564453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"[Speaker] A bit late, but I mean, hopefully now the kids that are going on my journey, you know what I mean, that's what it is, it's been my journey, they'll get the care that they need and thrive, you know what I mean, that I never got.\",\"start\":6465960,\"end\":6480329,\"confidence\":0.52688164000000003994728103862144052982330322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And that matters.\",\"start\":6481705,\"end\":6482462,\"confidence\":0.6415802999999999922664528639870695769786834716796875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Believe me, that matters.\",\"start\":6482730,\"end\":6484190,\"confidence\":0.7692963999999999913370629656128585338592529296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Of course.\",\"start\":6484190,\"end\":6484690,\"confidence\":0.5551795999999999953189444568124599754810333251953125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"And you've done an absolute fantastic job in raising your family as well, especially considering everything what you've been through.\",\"start\":6484690,\"end\":6490140,\"confidence\":0.9579243699999999694938423999701626598834991455078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Obviously, something you should be very, very proud of what you've managed to do.\",\"start\":6490230,\"end\":6493940,\"confidence\":0.92372054000000003437520490479073487222194671630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":6494330,\"end\":6494470,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I suppose if anything, I can thank for what happened to me for that.\",\"start\":6494470,\"end\":6497470,\"confidence\":0.76478195000000004366569328340119682252407073974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":6497470,\"end\":6498570,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"In a perverse kind of way.\",\"start\":6498570,\"end\":6500220,\"confidence\":0.60225399999999995603872093852260150015354156494140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Well, really, it's more of thanking yourself that you was able to have that mental fortitude to be able to tell yourself that you've got a plan I'm going to stick with it and I'm going to show everyone that obviously you deserve better.\",\"start\":6500610,\"end\":6512721,\"confidence\":0.74613640000000003293934014436672441661357879638671875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"And you did get better, then that was all from your own doing.\",\"start\":6513266,\"end\":6517086,\"confidence\":0.768944559999999999178044163272716104984283447265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Like, you became\\u2014 obviously, um, without, um, sounding a bit too much like\\u2014 at the end of the day, um, you, you are older than me, but you became your own, your own man essentially at that time.\",\"start\":6517214,\"end\":6527484,\"confidence\":0.77518165000000005537827973967068828642368316650390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No guidance, nothing at all.\",\"start\":6527629,\"end\":6529602,\"confidence\":0.50486050000000004533973196885199286043643951416015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And a lot of people within this Scottish region has not been able to do that.\",\"start\":6529795,\"end\":6534834,\"confidence\":0.61199455999999996524962853072793222963809967041015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And I can is that right?\",\"start\":6534914,\"end\":6535990,\"confidence\":0.62727089999999996461355067367549054324626922607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I can imagine.\",\"start\":6536720,\"end\":6537860,\"confidence\":0.6247310999999999836518327356316149234771728515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yeah, it could have gone a lot worse.\",\"start\":6538140,\"end\":6540080,\"confidence\":0.91753790000000001736424337650532834231853485107421875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"You've probably got one of the best outcomes I've ever seen so far coming from this.\",\"start\":6540080,\"end\":6546160,\"confidence\":0.98033340000000002145696953448350541293621063232421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":6546180,\"end\":6546860,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Which in a little way, obviously, you probably may feel a little bit lucky from the outcome.\",\"start\":6546860,\"end\":6551740,\"confidence\":0.64805889999999999329105548895313404500484466552734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I do, I do, yeah, I do.\",\"start\":6551740,\"end\":6554640,\"confidence\":0.5134012999999999493638824787922203540802001953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And as I say, if I had done education at school and I'd done mainstream school, I don't know where I would be.\",\"start\":6555060,\"end\":6560180,\"confidence\":0.56575036000000000768750396673567593097686767578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'd probably be still in Edinburgh.\",\"start\":6560180,\"end\":6561260,\"confidence\":0.81930689999999994910240275203250348567962646484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know.\",\"start\":6561300,\"end\":6562420,\"confidence\":0.56667310000000004066578185302205383777618408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know.\",\"start\":6562420,\"end\":6562940,\"confidence\":0.56667310000000004066578185302205383777618408203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't even want to think what happened then, you know.\",\"start\":6563480,\"end\":6566100,\"confidence\":0.86988969999999998794493194509414024651050567626953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, it didn't happen, and what did happen I've had to deal with, and again, I've done a bloody good job of it.\",\"start\":6566100,\"end\":6572310,\"confidence\":0.448070259999999997990727251817588694393634796142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I know I have.\",\"start\":6572540,\"end\":6573630,\"confidence\":0.6445688000000000528189048054628074169158935546875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"You've done a fantastic job, I must admit, honestly.\",\"start\":6573840,\"end\":6576000,\"confidence\":0.96251929999999996656612211154424585402011871337890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Thank you.\",\"start\":6576000,\"end\":6577080,\"confidence\":0.8529649999999999732125388618442229926586151123046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So we're literally just near the last few questions now, yeah, and we should be able to fly through.\",\"start\":6577080,\"end\":6582210,\"confidence\":0.50521724999999995109334349763230420649051666259765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But just in relation to that past question, what I asked, did you receive any payment, apology, settlement, or decision, or any signed waivers waiver or discharge, and do you have any copies?\",\"start\":6582500,\"end\":6591918,\"confidence\":0.86534440000000001358415602226159535348415374755859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Nope, nothing at all.\",\"start\":6592373,\"end\":6593333,\"confidence\":0.601318360000000051712731874431483447551727294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Nothing.\",\"start\":6593577,\"end\":6594000,\"confidence\":0.51820666000000004114411922273575328290462493896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Nope.\",\"start\":6594309,\"end\":6594455,\"confidence\":0.48655769999999998187689698170288465917110443115234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So now it's just for the reason for applying.\",\"start\":6594959,\"end\":6596228,\"confidence\":0.78425204999999997834692067044670693576335906982421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Why are you applying to the Scottish Readjust Scheme, and what would you like to come from telling your storey today?\",\"start\":6597520,\"end\":6602058,\"confidence\":0.8927581300000000386063447876949794590473175048828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Education.\",\"start\":6604696,\"end\":6605248,\"confidence\":0.66585850000000001980282604563399218022823333740234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But I think, I think that's out there already.\",\"start\":6606173,\"end\":6607552,\"confidence\":0.78827020000000003197015985278994776308536529541015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think that's why they've created this scheme.\",\"start\":6607617,\"end\":6609354,\"confidence\":0.6193030999999999952621010379516519606113433837890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I think whoever reads this, I don't think they'll be shocked by it because they'll have read a lot worse.\",\"start\":6611384,\"end\":6615664,\"confidence\":0.84905980000000003116156221949495375156402587890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But now is the time to do it.\",\"start\":6618235,\"end\":6620983,\"confidence\":0.52062920000000001419238060407224111258983612060546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You just\\u2014 I just say nobody can be punished for this, but it's just the time, you know what I mean?\",\"start\":6621112,\"end\":6629694,\"confidence\":0.515949369999999962743686410249210894107818603515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"If you had spoke to me 2 years ago, I would have told you piss off, absolutely no chance, you know what I mean?\",\"start\":6630289,\"end\":6634186,\"confidence\":0.80290680000000003158078243359341286122798919677734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But the time in my life now, I'm nearly 60, you know what I mean?\",\"start\":6634397,\"end\":6637441,\"confidence\":0.73562545000000001405027205692022107541561126708984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"And I feel now I should, and it's just time.\",\"start\":6637636,\"end\":6641328,\"confidence\":0.642967300000000019366552805877290666103363037109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, the time is right.\",\"start\":6641430,\"end\":6642656,\"confidence\":0.6884616599999999753123347545624710619449615478515625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"It really is right to do that.\",\"start\":6643221,\"end\":6644609,\"confidence\":0.62619579999999996910986510556540451943874359130859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, and it should be.\",\"start\":6644980,\"end\":6645706,\"confidence\":0.6405442999999999553750740233226679265499114990234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, I should be shouting it from the roof.\",\"start\":6645803,\"end\":6647772,\"confidence\":0.58685905000000004871907322012702934443950653076171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":6648385,\"end\":6648579,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"In a strange kind of way, you know what I mean?\",\"start\":6648885,\"end\":6651641,\"confidence\":0.6982161000000000061760374592267908155918121337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But\\u2014 The next question would be, what would an acknowledgement mean to you, Richard?\",\"start\":6651886,\"end\":6696130,\"confidence\":0.892361460000000050740709411911666393280029296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I think now it'd be pretty much meaningless, to be honest with you.\",\"start\":6697543,\"end\":6702055,\"confidence\":0.66925069999999997616413338619167916476726531982421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It's like the horse is bolted, you know what I mean, after the steel door's been left open.\",\"start\":6702135,\"end\":6705636,\"confidence\":0.56504900000000002346922656215610913932323455810546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It's happened because none of the people\\u2014 again, none of the people involved will ever have a repercussion of what they've done.\",\"start\":6706149,\"end\":6715029,\"confidence\":0.676378900000000005121592039358802139759063720703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So they can stand on the highest hill in the world and shout, \\\"I'm sorry, Richard.\\\" I just laugh at them, you know what I mean?\",\"start\":6718339,\"end\":6725296,\"confidence\":0.444407759999999985023322324195760302245616912841796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Because it's somebody apologising that hasn't been through that, that hasn't, I'm presuming, you know what I mean, they're just reading my storey.\",\"start\":6729172,\"end\":6736432,\"confidence\":0.5160622599999999948749973555095493793487548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And that's what it is, it's my life they're reading.\",\"start\":6737239,\"end\":6739302,\"confidence\":0.58948860000000002923314923464204184710979461669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I think it'd be kind of, I don't think they should apologise on behalf of somebody else.\",\"start\":6740058,\"end\":6745915,\"confidence\":0.62365097000000002669395371412974782288074493408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Else, but somebody has to take ownership from it.\",\"start\":6746205,\"end\":6748081,\"confidence\":0.7733746999999999705011077821836806833744049072265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I understand that.\",\"start\":6748391,\"end\":6749223,\"confidence\":0.64772739999999995319512891001068055629730224609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"But it is meaningless now.\",\"start\":6779016,\"end\":6779946,\"confidence\":0.732938050000000007599965101690031588077545166015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It is meaningless now, to be honest with you.\",\"start\":6780299,\"end\":6782176,\"confidence\":0.58221069999999996991135731150279752910137176513671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It's happened now, and none of the people who were responsible will ever be accountable.\",\"start\":6782224,\"end\":6786139,\"confidence\":0.91425089999999997747437419093330390751361846923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You can stand on the highest hill and shout, sorry Richard, I would just laugh at that.\",\"start\":6786572,\"end\":6789604,\"confidence\":0.5075372000000000216601847569108940660953521728515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I would understand that.\",\"start\":6790085,\"end\":6790823,\"confidence\":0.6973135999999999778964365759748034179210662841796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I understand that someone has to take ownership, but those responsible will never face the consequences.\",\"start\":6791048,\"end\":6795283,\"confidence\":0.71474559999999998094466491238563321530818939208984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yep, yeah, it's too late.\",\"start\":6795861,\"end\":6797481,\"confidence\":0.49537379999999997526316519724787212908267974853515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It's far too late to be doing this, something that happened all these years ago.\",\"start\":6797658,\"end\":6800807,\"confidence\":0.8562486000000000263554511548136360943317413330078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And finally, is there anything else you want Rejoice Scotland to understand about what happened or the harm that you have lived with?\",\"start\":6810896,\"end\":6816728,\"confidence\":0.496785819999999989082795082140364684164524078369140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Again, I revert back to the previous question.\",\"start\":6818754,\"end\":6820597,\"confidence\":0.8630912299999999870436795390560291707515716552734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What are they going to do with it?\",\"start\":6821102,\"end\":6822195,\"confidence\":0.84683900000000000840572056404198519885540008544921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Ken, are they going to say, oh, we're so sorry?\",\"start\":6823340,\"end\":6824840,\"confidence\":0.5793730999999999742300360594526864588260650634765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Hear it again, it's just bollocks as far as I'm concerned, you know.\",\"start\":6824880,\"end\":6828720,\"confidence\":0.8568635000000000001563194018672220408916473388671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I mean, somebody who's in their 30s and their 40s trying to deal with something that happened 30 years ago, it's\\u2014 they're doing it as a job.\",\"start\":6828720,\"end\":6835340,\"confidence\":0.495446439999999987957579605790670029819011688232421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, Ken, they, they don't care.\",\"start\":6836060,\"end\":6838660,\"confidence\":0.5102710999999999774701109345187433063983917236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They'll go to bed tonight and they'll sleep no problem.\",\"start\":6838660,\"end\":6840860,\"confidence\":0.4984031300000000275218781098374165594577789306640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What happened to me, they, you know, I mean, it's just a job to them, that's all it is.\",\"start\":6840960,\"end\":6845080,\"confidence\":0.66491895999999994781859413706115446984767913818359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"They've not experienced what I've went through, and for them to try and\\u2014 and then for them to try and do something about that now, well As I say, it's too late.\",\"start\":6845080,\"end\":6852867,\"confidence\":0.5502702999999999899927161095547489821910858154296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Far too late.\",\"start\":6853509,\"end\":6854101,\"confidence\":0.6724143000000000203186800717958249151706695556640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And again, I think that's just a bit of resentment on my behalf there.\",\"start\":6855962,\"end\":6858577,\"confidence\":0.785060300000000044207126848050393164157867431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"[Speaker] Yeah.\",\"start\":6858577,\"end\":6859288,\"confidence\":0.79770070000000004029061528854072093963623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So again, I refer back to the previous question.\",\"start\":6888980,\"end\":6891125,\"confidence\":0.8636443000000000314031467496533878147602081298828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What can you do about it?\",\"start\":6891190,\"end\":6892029,\"confidence\":0.79031664000000001468748678234987892210483551025390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You can say sorry, but it means nothing.\",\"start\":6892142,\"end\":6894271,\"confidence\":0.7887214000000000169166014529764652252197265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"A load of bollocks for them to now only start trying to do something about it.\",\"start\":6894416,\"end\":6898256,\"confidence\":0.886681559999999979737594912876375019550323486328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It's too late.\",\"start\":6898369,\"end\":6899095,\"confidence\":0.67313933000000003570306716937921009957790374755859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Again, this may just be, just be my resentment on behalf of the care system.\",\"start\":6899433,\"end\":6904379,\"confidence\":0.7778205000000000257642795986612327396869659423828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Those that are meant to care have failed.\",\"start\":6911735,\"end\":6913641,\"confidence\":0.75871020000000000127471366795361973345279693603515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I just added that.\",\"start\":6921299,\"end\":6924599,\"confidence\":0.76594364999999997589696931754588149487972259521484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So finally, Richard, it's just a closing\\u2014 well, a closing and welfare cheque.\",\"start\":6925469,\"end\":6928619,\"confidence\":0.74590707000000000537198729944066144526004791259765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Is there anything important that we have not covered our wording that you wanted to handle correctly?\",\"start\":6929040,\"end\":6933041,\"confidence\":0.52449369999999995162198729303781874477863311767578125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No, no, you've been absolutely fantastic.\",\"start\":6933836,\"end\":6936058,\"confidence\":0.895974339999999980221900841570459306240081787109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"You've delivered this like absolutely fantastic.\",\"start\":6936204,\"end\":6938215,\"confidence\":0.9597900999999999793743654663558118045330047607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"How are you feeling after discussing this, and do you feel safe to end the call?\",\"start\":6949490,\"end\":6952362,\"confidence\":0.8719302399999999675372919227811507880687713623046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, yeah, no, no, I'm not\\u2014 I feel good actually.\",\"start\":6953362,\"end\":6956169,\"confidence\":0.91243320000000005531859414986683987081050872802734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I feel good.\",\"start\":6956542,\"end\":6956878,\"confidence\":0.9670381999999999589334720440092496573925018310546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I feel, and yeah, it's your job, I feel you've listened and you've extracted the right information.\",\"start\":6957359,\"end\":6962582,\"confidence\":0.63340589999999996617674469234771095216274261474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know what I mean?\",\"start\":6963576,\"end\":6963880,\"confidence\":0.67174845999999999168750264288973994553089141845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You're not a robot.\",\"start\":6964217,\"end\":6965066,\"confidence\":0.6254865499999999745028844699845649302005767822265625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"You're, yeah, yeah, I feel you've got compassion behind you.\",\"start\":6965354,\"end\":6969104,\"confidence\":0.61255610000000004777831463798065669834613800048828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, it's made this whole process far easier.\",\"start\":6969985,\"end\":6972389,\"confidence\":0.91578689999999995929869101018994115293025970458984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, we're here to try and get the best possible outcome for you.\",\"start\":6973190,\"end\":6976539,\"confidence\":0.7899621999999999477637402378604747354984283447265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, yeah.\",\"start\":6976635,\"end\":6977324,\"confidence\":0.493536470000000004887397153652273118495941162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Obviously most of the time, um, you're not alone being the one who, but with saying like the money means nothing like a lot of people feel the same.\",\"start\":6977452,\"end\":6986318,\"confidence\":0.5788413999999999504098013858310878276824951171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And it is, yeah, it is more obviously the acknowledgement and the more of the panel admitting fault and taking accountability more than anything.\",\"start\":6986495,\"end\":6996758,\"confidence\":0.72838630000000004205418235869728960096836090087890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think they've done that already by creating this system.\",\"start\":6997433,\"end\":7000645,\"confidence\":0.652994749999999957168483888381160795688629150390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"They know there's been problems, you know what I mean?\",\"start\":7001529,\"end\":7003697,\"confidence\":0.555908300000000021867663235752843320369720458984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":7004083,\"end\":7004581,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But to the extent I don't think they do, and I don't think they ever will know.\",\"start\":7004661,\"end\":7007504,\"confidence\":0.52182454000000000338133077093516476452350616455078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't think you'll speak to half the people involved to be honest with you.\",\"start\":7007937,\"end\":7010870,\"confidence\":0.62608980000000002963389533761073835194110870361328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"A lot of them have been dead by now, so you have no idea the true extent.\",\"start\":7011350,\"end\":7015690,\"confidence\":0.6323301999999999534196604145108722150325775146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"This is just a statistics exercise for them, that's all this is.\",\"start\":7015690,\"end\":7019000,\"confidence\":0.48044629999999999281357077052234672009944915771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, and we're gonna\\u2014 when it comes in next year, there's also going to be the Church of England scheme, so really, yeah, so it's going to be even much.\",\"start\":7019310,\"end\":7027720,\"confidence\":0.595827340000000038600092011620290577411651611328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And with the Scotland one, obviously the storeys that have been detailed to us so far, obviously quite traumatic, I imagine, just not only for the people to have experienced it, but just even ourselves, just to hear anything.\",\"start\":7028330,\"end\":7043460,\"confidence\":0.8335521999999999653852000847109593451023101806640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It is a shocking thing.\",\"start\":7043560,\"end\":7044560,\"confidence\":0.74410986999999995106236383435316383838653564453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":7045260,\"end\":7045940,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"With the individually assessed Scottish redress applications, you get that, you get \\u00a3100,000 because obviously, because they understand the severity of what's going on.\",\"start\":7045940,\"end\":7054620,\"confidence\":0.58586543999999995957495002585346810519695281982421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":7054620,\"end\":7055400,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"With the Church of England scheme, it's \\u00a3600,000.\",\"start\":7055400,\"end\":7059600,\"confidence\":0.86017980000000004991989044356159865856170654296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So it shows you.\",\"start\":7059600,\"end\":7061420,\"confidence\":0.66265110000000004841780310016474686563014984130859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, exactly.\",\"start\":7061420,\"end\":7062260,\"confidence\":0.5121255000000000112692077891551889479160308837890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It shows you how severe basically that's going to be.\",\"start\":7062260,\"end\":7064476,\"confidence\":0.82572959999999995250874462726642377674579620361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So obviously that's something more.\",\"start\":7065300,\"end\":7067048,\"confidence\":0.65449619999999997244088945080875419080257415771484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"At the end of the day, the role, what we're doing here, it's the job satisfaction obviously outweighs the storeys that we hear because what we know is that we're obviously doing a job to try and make, trying to give closure to a part of your life, which obviously is very troubling.\",\"start\":7069150,\"end\":7086429,\"confidence\":0.69153070000000005368434585761860944330692291259765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And obviously if we're able to get you any compensation in relation to that, Brilliant.\",\"start\":7087350,\"end\":7091400,\"confidence\":0.578241400000000016490275811520405113697052001953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But obviously, yeah, it's just a bonus on top of it.\",\"start\":7091400,\"end\":7095200,\"confidence\":0.571794750000000018275159163749776780605316162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, more than anything, what we found is that the people who we're speaking to, they'd rather obviously know for sure that they're going to get this form of acknowledgement and to know that someone's being held accountable for it.\",\"start\":7095200,\"end\":7107500,\"confidence\":0.661204759999999946984416965278796851634979248046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, yeah.\",\"start\":7107500,\"end\":7108500,\"confidence\":0.493536470000000004887397153652273118495941162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And so is there someone you can contact for 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problem.\",\"start\":7136830,\"end\":7137690,\"confidence\":0.6486826999999999454615817739977501332759857177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What are you gonna have for the Chinese?\",\"start\":7137690,\"end\":7138540,\"confidence\":0.8276461999999999985533349899924360215663909912109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know yet, I've never been to a Chinese in Ireland, so see what I and see what the crack is like.\",\"start\":7139190,\"end\":7144909,\"confidence\":0.6789454999999999795790017742547206580638885498046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, yeah, there you go.\",\"start\":7145071,\"end\":7146451,\"confidence\":0.56665193999999996510297251006704755127429962158203125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Well, I hope they have a lovely evening.\",\"start\":7147149,\"end\":7148561,\"confidence\":0.96541149999999997799449147350969724357128143310546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But this is just the final question now, Richard.\",\"start\":7148626,\"end\":7151058,\"confidence\":0.81684789999999996013002601102925837039947509765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Has the next steps been explained to you?\",\"start\":7151365,\"end\":7153064,\"confidence\":0.8824305999999999539085138167138211429119110107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Not really, no, to be honest with you, no.\",\"start\":7154536,\"end\":7156137,\"confidence\":0.65346070000000000543849409950780682265758514404296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay, I will, um, what I'm going to do is I'm now going to explain the next step to you.\",\"start\":7156639,\"end\":7160856,\"confidence\":0.879389760000000020312427295721136033535003662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So I'm just going to answer that as yes.\",\"start\":7161227,\"end\":7163420,\"confidence\":0.70423716000000002868119963750359602272510528564453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Um, so what will happen now is that I'm going to go away and I'm going to obviously draught your witness statement.\",\"start\":7163823,\"end\":7170621,\"confidence\":0.70007527000000002725954573179478757083415985107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm going to make it detailed, going to detail it within your first-person narrative.\",\"start\":7170686,\"end\":7177589,\"confidence\":0.73830329999999999568416342299315147101879119873046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yep.\",\"start\":7178167,\"end\":7178328,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Because obviously this is your witness statement.\",\"start\":7178713,\"end\":7180383,\"confidence\":0.58388680000000003911253543265047483146190643310546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I am then going to go through and I'm going to corroborate what you've said within this witness statement today, and I'm going to match it with the GP records, what we've collected.\",\"start\":7181138,\"end\":7188491,\"confidence\":0.89259105999999999170313458307646214962005615234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yep.\",\"start\":7188668,\"end\":7188780,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm going to match it with your childcare records, what we've collected, that being from Edinburgh City Council.\",\"start\":7188844,\"end\":7193709,\"confidence\":0.8882529999999999592574795315158553421497344970703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Council, and also from the institution care setting called CMAB Care and Education.\",\"start\":7193790,\"end\":7199354,\"confidence\":0.90896969999999999156869989747065119445323944091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And following that, I will then make a bundle which will provide an exhibit sheet.\",\"start\":7200140,\"end\":7204631,\"confidence\":0.90888919999999995269490682403557002544403076171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It will provide an exhibit bundle of all relevant records which obviously corroborate what you've said today.\",\"start\":7204968,\"end\":7209939,\"confidence\":0.588527739999999965903043630532920360565185546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And once that has been drafted and been completed, it is going to be sent to you directly at the email address what we have on file, which is richard@ adampervs.com.\",\"start\":7210645,\"end\":7221084,\"confidence\":0.88690100000000005042721795689431019127368927001953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That's correct.\",\"start\":7221228,\"end\":7221853,\"confidence\":0.50892539999999997224477965573896653950214385986328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, and so that'll be sent to over to you to have a look at, um, and for you to sign.\",\"start\":7222286,\"end\":7226821,\"confidence\":0.8960385299999999997311306287883780896663665771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And you sign and obviously just state that the information in the witness statement detailed is, um, correct, um, and the best of your ability.\",\"start\":7227237,\"end\":7235026,\"confidence\":0.67258435000000005299369831845979206264019012451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And once you've sent that back to us, we'll be then in a position where we'll have a WhatsApp meeting with you.\",\"start\":7235811,\"end\":7242477,\"confidence\":0.89649146999999995699681676342152059078216552734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"The meeting won't be with me, unfortunately.\",\"start\":7243423,\"end\":7245249,\"confidence\":0.8331235599999999852371956876595504581928253173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Currently, right?\",\"start\":7245330,\"end\":7246356,\"confidence\":0.8390696600000000504593344885506667196750640869140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It will be with our claims operations manager, which is Jay Taylor, and also it will be with the head solicitor here at MMA Legal.\",\"start\":7246420,\"end\":7255148,\"confidence\":0.95132815999999997824687625325168482959270477294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And it is not a long phone call whatsoever.\",\"start\":7255774,\"end\":7257796,\"confidence\":0.66167056999999995792194340538117103278636932373046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"All you'll need is a form of ID, be it passport or driving licence.\",\"start\":7258261,\"end\":7263154,\"confidence\":0.8726508600000000281937673207721672952175140380859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Just put the camera in front of your face like you're taking a selfie, show obviously the ID, and then on the call, the head solicitor will state if this is acceptable and if he's happy with that.\",\"start\":7264277,\"end\":7277157,\"confidence\":0.83314670000000001781614855644875206053256988525390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Once you've then verified, we will then submit your application to the Scottish Redress Panel.\",\"start\":7277670,\"end\":7282032,\"confidence\":0.9144058999999999937102757030515931546688079833984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"At the moment, we are unsure of the time period, what it's going to take for them to respond.\",\"start\":7282497,\"end\":7287788,\"confidence\":0.617094339999999963453092277632094919681549072265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We are currently under the impression that is anywhere between 8 to 12 weeks.\",\"start\":7288189,\"end\":7292150,\"confidence\":0.8913759999999999461550714840996079146862030029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So hopefully, if that's quick\\u2014 I wasn't expecting that answer.\",\"start\":7293144,\"end\":7296688,\"confidence\":0.56096833999999995423735299482359550893306732177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I know.\",\"start\":7297073,\"end\":7297345,\"confidence\":0.51317215000000004909708195555140264332294464111328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":7297634,\"end\":7298035,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Hopefully are going to come through quickly.\",\"start\":7298131,\"end\":7300022,\"confidence\":0.868785499999999988318677424103952944278717041015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And I do have a lot of, um, witness statements this week, just so you are aware.\",\"start\":7300439,\"end\":7305407,\"confidence\":0.88821125000000000770938868299708701670169830322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And I've also got, um, witness statements in the back what I'm still drafting as well.\",\"start\":7305887,\"end\":7310198,\"confidence\":0.91921679999999994503667721801321022212505340576171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Sure.\",\"start\":7310470,\"end\":7310791,\"confidence\":0.47534682999999999797324790051789022982120513916015625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"But from what you've given me today, like, and everything what you've done on this call, like I said, you've been absolutely fantastic, Richard.\",\"start\":7310935,\"end\":7316704,\"confidence\":0.96855820000000003577866891646408475935459136962890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Like, you've, you've not, um, got disgruntled or anything like that when I've needed to, like, interrupt you, which obviously is a bit of a awkward situation for us both.\",\"start\":7316816,\"end\":7325480,\"confidence\":0.52091250000000000053290705182007513940334320068359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's not something I would want to put myself in position of interrupting you, but it's essentially just for the fluidity of the witness statement for when I go to type it up.\",\"start\":7325480,\"end\":7334900,\"confidence\":0.67860156000000004805627895621000789105892181396484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, so hopefully I'll be able to get this done within maybe like an hour, an hour and a half, right?\",\"start\":7335020,\"end\":7339760,\"confidence\":0.87689559999999999728714783486793749034404754638671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay, and then we'll go from there.\",\"start\":7339760,\"end\":7342200,\"confidence\":0.76969224000000002749999339357600547373294830322265625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I'm hoping that I might be able to get this done for you at the end of this week on Friday.\",\"start\":7342200,\"end\":7345460,\"confidence\":0.84428259999999999418918150695390067994594573974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"If not, um, I'll definitely have it sent over to you by the end of next Friday.\",\"start\":7345820,\"end\":7349330,\"confidence\":0.65581389999999994966373151328298263251781463623046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Okay, that's absolutely Absolutely fine, mate.\",\"start\":7349480,\"end\":7350522,\"confidence\":0.88054920000000003188489472449873574078083038330078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, no problem at 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[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('update `synapse...', Array, Object(Closure))
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#10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
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#13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
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#16 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Queue\\CallQueuedHandler->{closure:Illuminate\\Queue\\CallQueuedHandler::dispatchThroughMiddleware():129}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
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#20 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Jobs/Job.php(102): Illuminate\\Queue\\CallQueuedHandler->call(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Array)
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(504): Illuminate\\Queue\\Jobs\\Job->fire()
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#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(132): Illuminate\\Queue\\Console\\WorkCommand->runWorker('database', 'default')
#26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): Illuminate\\Queue\\Console\\WorkCommand->handle()
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#29 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#31 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(211): Illuminate\\Container\\Container->call(Array)
#32 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Command/Command.php(341): Illuminate\\Console\\Command->execute(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(180): Symfony\\Component\\Console\\Command\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#34 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(1117): Illuminate\\Console\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#35 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(356): Symfony\\Component\\Console\\Application->doRunCommand(Object(Illuminate\\Queue\\Console\\WorkCommand), Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#36 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(195): Symfony\\Component\\Console\\Application->doRun(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Console/Kernel.php(198): Symfony\\Component\\Console\\Application->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#38 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1235): Illuminate\\Foundation\\Console\\Kernel->handle(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#39 /home/fintrixorcouk/public_html/ha/artisan(16): Illuminate\\Foundation\\Application->handleCommand(Object(Symfony\\Component\\Console\\Input\\ArgvInput))
#40 {main}

[previous exception] [object] (PDOException(code: 22001): SQLSTATE[22001]: String data, right truncated: 1406 Data too long for column 'raw_transcript' at row 1 at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php:609)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(609): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\Connection->{closure:Illuminate\\Database\\Connection::affectingStatement():597}('update `synapse...', Array)
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('update `synapse...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(597): Illuminate\\Database\\Connection->run('update `synapse...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(549): Illuminate\\Database\\Connection->affectingStatement('update `synapse...', Array)
#5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4234): Illuminate\\Database\\Connection->update('update `synapse...', Array)
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1266): Illuminate\\Database\\Query\\Builder->update(Object(Illuminate\\Support\\Collection))
#7 /home/fintrixorcouk/public_html/ha/app/Jobs/Synapse/CheckTranscriptionStatusJob.php(63): Illuminate\\Database\\Eloquent\\Builder->update(Array)
#8 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): App\\Jobs\\Synapse\\CheckTranscriptionStatusJob->handle()
#9 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(129): Illuminate\\Container\\Container->call(Array)
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Bus\\Dispatcher->{closure:Illuminate\\Bus\\Dispatcher::dispatchNow():126}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#16 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(133): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#17 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(136): Illuminate\\Bus\\Dispatcher->dispatchNow(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob), false)
#18 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Queue\\CallQueuedHandler->{closure:Illuminate\\Queue\\CallQueuedHandler::dispatchThroughMiddleware():129}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#20 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(129): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(70): Illuminate\\Queue\\CallQueuedHandler->dispatchThroughMiddleware(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#22 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Jobs/Job.php(102): Illuminate\\Queue\\CallQueuedHandler->call(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Array)
#23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(504): Illuminate\\Queue\\Jobs\\Job->fire()
#24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(454): Illuminate\\Queue\\Worker->process('database', Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(Illuminate\\Queue\\WorkerOptions))
#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(212): Illuminate\\Queue\\Worker->runJob(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), 'database', Object(Illuminate\\Queue\\WorkerOptions))
#26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(149): Illuminate\\Queue\\Worker->daemon('database', 'default', Object(Illuminate\\Queue\\WorkerOptions))
#27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(132): Illuminate\\Queue\\Console\\WorkCommand->runWorker('database', 'default')
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): Illuminate\\Queue\\Console\\WorkCommand->handle()
#29 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#31 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(211): Illuminate\\Container\\Container->call(Array)
#34 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Command/Command.php(341): Illuminate\\Console\\Command->execute(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(180): Symfony\\Component\\Console\\Command\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#36 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(1117): Illuminate\\Console\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#37 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(356): Symfony\\Component\\Console\\Application->doRunCommand(Object(Illuminate\\Queue\\Console\\WorkCommand), Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#38 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(195): Symfony\\Component\\Console\\Application->doRun(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#39 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Console/Kernel.php(198): Symfony\\Component\\Console\\Application->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#40 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1235): Illuminate\\Foundation\\Console\\Kernel->handle(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#41 /home/fintrixorcouk/public_html/ha/artisan(16): Illuminate\\Foundation\\Application->handleCommand(Object(Symfony\\Component\\Console\\Input\\ArgvInput))
#42 {main}
"} 
[2026-08-18 18:19:42] production.DEBUG: CheckTranscriptionStatusJob: recording 4211 → AssemblyAI status=completed (check #1)  
[2026-08-18 18:19:43] production.ERROR: SQLSTATE[22001]: String data, right truncated: 1406 Data too long for column 'raw_transcript' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_ha, SQL: update `synapse_transcripts` set `status` = completed, `raw_transcript` = [A 00:00]: Hi there.
[B 00:01]: Hi Richard, it's James here from ML Legal. How are you? How are you doing?
[A 00:05]: I'm okay. Yeah, okay.
[B 00:07]: I do have to pass data protection purposes again just before we continue with the statement. Could you please just confirm for me your date of birth, please, Richard?
[A 00:15]: 18th of March, 1960.
[B 00:17]: Fantastic. And then just your postal address, please.
[A 00:20]: Yep, it's 44 Kingfisher Grove, Gallowshields, Tango Delta 1-2-2-Pet Hotel.
[B 00:24]: Fantastic. And just let you know again, calls are recorded for training and monitoring purposes.
[A 00:29]: Yep.
[B 00:30]: And so now we are going to go into your second care setting. Again, this is all the exact same 12 questions. And so if you could kindly confirm for me the second care setting's institution name, location, the approximate dates, and your age, and who placed you there.
[A 00:46]: That was the Edinburgh Assessment Centre, and location was Howdenhall Drive, and that's at Liberton in Edinburgh. And I was about 14 when maybe 14 and a half, 15, and I was placed there by the Children's Panel in Edinburgh. That I remember very clearly.
[B 01:42]: Also, um, can you remember how long he was there for?
[A 01:46]: 3 weeks.
[B 02:02]: What type of care setting was this?
[A 02:04]: It was a closed environment. It was a secure unit.
[B 02:25]: So the next question is going to be in relation to what your ordinary, ordinary daily life was like there. First, what we're going to do is we're going to go through what the accommodation was like. So could you kindly just confirm for me what the accommodation setting was like?
[A 02:39]: It was like a cell. It's our locked room. There's two of these in the room, but I can remember.
[B 02:56]: Was there a window?
[A 02:58]: No, no.
[B 03:01]: And did you have access to a toilet?
[A 03:04]: I think I must have. I think I must have, because certainly over there, neither. Same instances as in the past.
[B 03:22]: What was the cleanliness like of these cells?
[A 03:26]: Um, just standard, just a room. Um, I can't remember it being overly dirty.
[B 03:44]: Was you provided clothing when you was at the assessment centre?
[A 03:48]: Not initially, no. Um, we got a grant from the social services, but that was probably a couple of weeks in.
[B 04:05]: He was given a grant by the social services. Was this direct?
[A 04:09]: I was given clothes.
[B 04:10]: Oh, sorry.
[A 04:11]: Yeah, yeah, I imagine it's a care grant or whatever it is.
[C 04:19]: Yeah.
[B 04:19]: And how long into being there was this provided to you?
[A 04:23]: A good couple of weeks anyway.
[B 04:34]: So did you only have like one set of clothes?
[A 04:36]: One set? Well, I think in the end they would give me somebody else's clothes out of the top of that bank of clothing, but I always remember I looked right out of place because it was just— it wasn't me. I was taken from the hearing straight there, so there's no pass and go.
[B 05:28]: What was the routine? What was the daily routine like there?
[A 05:32]: You were, you were up here in the morning and the doors, you had to stand behind your door, wait until it was opened. Yeah, you have to march, but literally march to the breakfast.
[B 05:52]: And was this in like a hall?
[A 05:54]: Yeah, yeah, yeah.
[B 06:02]: And what would follow breakfast?
[A 06:04]: You would get breakfast and you would go up, and I remember you go back up to— back up to your room. Yeah, um, and then you would try— I think I probably had a bath or a shower or something. I really can't remember. I certainly was not as bad as previous.
[B 06:22]: Um, so when you was— when you was able to have the bath and shower, um, was it something where you was able to have your own privacy?
[A 06:31]: Oh no, no, no, no, no, no, no.
[B 06:33]: All right, so would you just be able to briefly describe what it was like when you was taking a shower?
[A 06:37]: Well, it's just— I mean, showers were all open. And you were standing next to somebody. There was no privacy, no privacy whatsoever.
[B 06:55]: I'm sorry to seem like this is prying or anything like that, but was it ever a member of staff present when you were showering and stuff?
[A 07:03]: Yeah, yeah, because you were watched 24/7. There, it was constant. You couldn't be left alone unless, unless you're in your room locked in.
[B 07:21]: What was contact like with your family? Would you ever refuse or deny contact?
[A 07:29]: I've never seen them for 3 weeks. Was not allowed to see them.
[B 07:33]: He wasn't allowed to see him?
[A 07:34]: Nope. No family contact for 3 weeks.
[B 07:36]: Did you have a request to try and contact your family?
[A 07:39]: Um, yeah, yeah, I wanted my mum. Yeah, yeah. And there was once that they did come up, but, um, only because they wanted— the assessment said, what, just me to see a psychologist? And he had turned up.
[B 07:52]: Okay, one moment for a second.
[A 07:54]: Sure.
[B 08:12]: Can you remember the child psychologist's name? No, that's fine, don't worry.
[A 08:20]: Yeah, I was not in a good way. Um, to say the least.
[B 08:31]: Can you remember what the outcome was from you being seen by the child psychologist?
[A 08:36]: No, it was never discussed with me. No, I was never privy to that information.
[B 08:44]: So I just put the outcome of which was never discussed with me.
[A 08:46]: Yeah, none of this was discussed with me in any way, shape, or form. I was put in there so I couldn't abscond.
[B 09:15]: So now I'm just gonna go into the next question. How did the other children genuinely treat you?
[A 09:22]: Um, because I was in Edinburgh, it genuinely wasn't as bad, but there was still a tier system, um, as in hierarchy. Obviously I was still quite young, and there's children there up to 16.
[B 09:57]: The children there that were 16?
[A 09:59]: Yeah, there's older children. Yeah, yeah, I should put the other children.
[B 10:08]: Okay, there were a tier system hierarchy. I was still quite young. There were children there that were 16.
[A 10:15]: Yeah, they were, they were the, like, say, the kingpins, you know what I mean?
[B 10:23]: So to speak.
[A 10:24]: Yeah.
[B 10:27]: How did they, how did the staff genuinely treat you?
[A 10:34]: Like, uh, you're only the one he cared for, put it that way. You were there, they were there to do a job. You know what I mean? They were turning up to do the job, but there was no one-to-one. You were just there. I mean, it was just a routine.
[B 11:08]: So the staff didn't care for you, they were only there to do a job. There was no one-to-one, you were just there. There was no routine. And was there any form of rules, punishments, isolation, or unsafe arrangements that was enforced by the staff?
[A 11:21]: Yeah, they had a single cell that would put you in and strip you.
[B 11:26]: Oh, sorry, a single cell which they'd strip you?
[A 11:28]: They'd strip you, and it had peepholes, and all the kids— they'd make the kids bang on the door when they're— because you wouldn't be— you'd be allowed out for breakfast.
[B 11:35]: Hold on one second. Sorry about this, Richard.
[A 11:38]: Okay.
[B 12:05]: I just saw about this, correct? They had a single cell which they would strip you in. There was peepholes, there was peepholes in the cell in which the other children would look through to mock you and bang on the door, correct?
[A 12:17]: Yeah. And you would, you've been there for the duration of your punishment.
[B 12:27]: You've been there for the duration of the punishment?
[A 12:29]: Yes, it was 3 days. You've been there for 3 days, 3 days, 3 days, maybe 4 days, and you would be stripped naked and you would obviously bring your food in, but there's no— there's no, um, nothing at all to do. No books, no nothing.
[B 13:18]: So as you put, the punishment would last up to 3 or 4 days. You would be naked, not provided any books or stimulant. They would only provide you with food.
[A 13:25]: Yep, correct. They did have a potty in the corner, you pissing the pot legs.
[B 13:42]: If you ever used the, uh, the pot, was it ever changed if you, if you requested for it to be changed?
[A 13:49]: No, no, you once Once a day you would be let out to empty your piss pot, um, and that's it, you're back in again. You didn't even have— I know even in prison, like, you get exercise. There's never any, nothing like that. Yeah.
[B 14:16]: So again, um, it is going to be, um Identifying what you'd now consider abuse that you suffered whilst she was at the assessment centre. And so in relation to neglect, that would be any inadequate or withholding of food, clothing, warmth, hygiene, supervision, safety, medical care, education, or emotional support, unsafe confinement, failure to protect from bullying, violence, sexual harm, or other children or unsafe adults. Looking back, would you say that you was a victim of neglect whilst she was at the assessment centre?
[A 14:48]: Yeah, 100%. Predominantly psychological.
[B 15:10]: Looking back at your time when you was at the assessment centre, is there anything what you'd now consider as physical abuse?
[A 15:19]: You were given a punch here and there, yeah. If you step— if you stepped out of line, if you're only going to put in a cell, you were given a punch or a slap.
[B 15:38]: Can you recall where they'd hit you? Was it in the face?
[A 15:43]: Genitals. Give you a kick or a punch in the genitals. Never anywhere that could be seen. Never.
[B 15:58]: Looking back at your time, would you say that there's anything what you would now consider as emotional abuse?
[A 16:04]: Oh yeah, yeah.
[B 16:07]: And then again, for looking back at your time at the assessment centre, is there anything what you'd now consider as sexual abuse?
[A 16:14]: No, no, no, no problem.
[B 16:17]: So I'm going to ask the following questions again in relation to all three levels of abuse that you suffered while you was at the assessment centre. So in relation to the neglect, Richard, could you please confirm who was involved or responsible?
[A 16:33]: The system. The system is the system, yeah, clear and simple. There is only one answer, yeah, yeah, it's the system. Edinburgh Council. Or in our children's panel allowed this to happen by putting the children in here.
[B 17:01]: Can you think of any specific— sorry, can you remember any names or any specific roles, descriptions of the staff?
[A 17:12]: One springs to mind, and his name is Ronnie Motherwell.
[B 17:17]: Ronnie Motherwell? Yes. And would you say, um, Ronnie Motherwell was responsible for any of the abuse that you suffered when you was there? Could you specifically highlight which levels of abuse? Which type of abuse?
[A 17:36]: Punchy. He would kick you if you were gonna get— yeah, I mean, it's— yeah, just an odd dig. It was not to the extent as Lendrick Muir, but there was— you're always alert, you know. I mean, you knew what was coming if you stood out of line.
[B 17:51]: Yeah. And again, in relation to who was responsible, um, for the physical abuse, um, who would you say was involved or responsible for that? Staff. Yeah. Do you remember any specific names?
[A 18:25]: Well, Ronnie Motherwell was one. Um, not really. He always starts— he always sprung to mind. Um, he was a Scouse, like, yeah, in the highest order.
[B 18:53]: And again, in relation to the emotional abuse, um, are you able to confirm who was involved or responsible?
[A 19:00]: Well, everybody dealt with my care package, to be fair.
[B 19:04]: Everyone dealt with your care package?
[A 19:06]: Everybody dealt with my care package, yeah, because I mean, I go to an assessment centre— sorry, I go to a children's panel, and there was no dialogue with myself. I went there because I kept absconding from Landryk Muir, and the next thing I know, I walked— I was shackled and put into a social worker's car. Taken from my parents, no explanation, no nothing.
[B 19:34]: You were shackled, did you say?
[A 19:36]: Handcuffs, eye cuffs, yeah, yeah, cuffs, so I couldn't abscond, I couldn't run away, because if I got to that door, I would have, trust me.
[B 19:46]: Yeah, so you was putting cuffs on, then putting cuffs and taken to the car, then straight to the assessment centre, straight there.
[A 19:54]: Yeah, there's no passing go, there's no goodbye to parents, nothing. I always remember the children's panel had a button under the table, and I knew— obviously I knew exactly what was going to happen. The button was pressed, you could hear it. Yeah, indicate them to lock the doors down the stairs.
[B 20:30]: And was this the door downstairs? You mean in the entrance of the building?
[A 20:34]: Correct. Yes, yeah, they sealed it so I couldn't get out.
[C 20:50]: Hi, this is Craig. Hi Craig, it's Leah Horland from Eleanor Legal. Is now still a good time to conduct your witness statement?
[B 21:01]: So now we're just going to go through each level of the abuse. If you're able to provide one clear example of what happened, where and when did it occur, what was happening before the abuse took place, during, and afterwards. So we'll start first with the neglect. Could you please provide me with one clear example of what happened, Richard?
[A 21:23]: Yeah, well, neglect to me was being put in a room for 3 days, potentially, or longer or shorter, and on average 3 days with no clothing, no stimulation, no light.
[C 21:43]: Kind of your final chance to say what you need to say.
[A 21:48]: And what abuse did you want?
[C 21:50]: I mean, you got a drink or something nearby?
[A 21:56]: Okay, people can understand. You mean you're ripped from your family, put into this surrounding without any chat, dialogue, anything?
[C 22:07]: Some questions could be quite upsetting because to give concerning home and care in the same past. Just take your right side now. And before we do start, have you previously made any civil claim, criminal injuries claim, retrafication complaint, police report, inquiry statement, or claim to another team about any assistance you received? And have you ever received any payment, apology, settlement, or decision Do you recall what happened after this?
[A 22:46]: What respect?
[B 22:47]: So once you was obviously let out of the room, all right, just go back into mainstream then.
[A 22:54]: Yeah, you get your collection of clothes, you get your clothes back, and you just go back into your room. But I was put in there for 3 days because I refused to eat for 4 days.
[B 23:14]: You refused to eat for 4 days?
[C 23:18]: Yep.
[B 23:27]: So now this will be in relation to the emotional abuse. Are you able to provide a clear example of what happened, where and when did it occur, what happened before, during, and afterwards?
[A 23:40]: I mean, I'm sounding like a stuck record here, but the motion— the emotional abuse started when I was in that children's panel, you know what I mean? There was never any questions as to why I absconded from Lendrickmuir. And obviously I could have told somebody, um, but I was just labelled as this delinquent, and then the best thing was just to lock me up. And that emotionally screwed me up big time.
[B 24:40]: It's just to go back a little bit, and if ever you do feel like obviously that you're repeating yourself I do apologise, obviously, for the repetitive questions. If the question— if the answer is the same, don't worry about giving a repetitive answer. It's still okay to do so. Okay, no problem. And finally, the final example, if you'd be able to give one clear example of what happened in relation to the physical abuse, where and when did it occur and what happened?
[A 25:11]: It wasn't as bad as previous establishments. But I mean, we were teenagers, and if you anything out of line, then you would get a dig, you got punched. So it would happen, might happen on a daily basis, it might happen every 3 days, just when I got a bit cocky or rebelled, you know what I mean, you're put back into line.
[B 25:44]: So you said you'd receive a dig?
[A 25:47]: A dig or a punch? Yeah, a dig, as in a dig in the ribs, or yeah, punching genitals, or kicking genitals.
[B 26:11]: And again, can you recall anything what was happening, what would happen after this, after being in receipt of a punch?
[A 26:19]: You would just go on about your daily routine, whatever that may be, the norm. It was just accepted.
[B 26:35]: When you say it was accepted, was this by members of staff?
[A 26:39]: Not by me. It was— I just accepted it because I was— it was, it was the right thing to do in my head. I mean, I had been out of hand or I'd done whatever I'd done, and I mean, and that was your— I mean, obviously there's consequences in life, and that to me is a consequence. At the time, when you're a teenager, you just don't know any better. Okay.
[B 27:25]: So now the relating 5 questions are going to be very repetitive, but it's just going to be in relation to the neglect, emotional, physical abuse. How often did the neglect happen? Over what period? And did it ever change or become worse?
[A 27:38]: Well, you were neglected from the minute you were in there. Really, I mean, from day 1 to day 21, you were neglected. Looking back, you know, I mean, I mean, you wouldn't treat an animal the way that we were treated as children. This is a big thing. We were children, okay? And it's horrendous.
[C 28:16]: Say she had been there since the 2nd of August 1968 and that Crosslet is the only home that she has known. You remained at Crosslet during your early childhood, but Crosslet was under quarryers but it was not classed as a quarryer's home. So it's— does that make sense?
[B 28:33]: And again, the same question but this time in relation to the emotional abuse, Richard. How often did this happen, over what period, and did it ever change or become worse.
[A 28:42]: My emotions were— I mean, I couldn't focus, I couldn't think, and I was just robotic. I mean, I was in the system, so your emotions didn't come into anything back then.
[C 29:07]: Was 1973. You've been there from the age of 5, and it looks like you were there for about a year.
[B 29:14]: I couldn't think. I was robotic. I was just in the system. My emotions never came into question back then.
[A 29:20]: No, no, obviously I'm fucked up. That's, again, that's the way I felt at the time.
[C 29:25]: That's just—
[A 29:27]: my head was just done.
[C 29:33]: '88 until '81. I've got a 6-month family placement.
[B 29:43]: And again, it might seem a bit repeated, but in relation to the physical abuse, how often did this happen? Over what period? And did it ever change or become worse?
[A 29:53]: It didn't come any worse because there was cameras and they couldn't really make it any worse as such. It happened periodically. It could happen once a day, it could happen once every 3 days.
[B 30:15]: So it could be once a day or once every—
[A 30:18]: yeah, it was really— I mean, that was their form of punishment when we were out of line.
[C 30:27]: And do you understand the purpose of the statement? And do you agree that it can be used for your Scottish redress application alongside any supporting evidence? Amazing. So I'm gonna ask some questions about your personal background and your entry into care, but I know that that would be a bit difficult for you.
[B 30:47]: We're now on to the next question. Again, it'll be asked again, um, 3 times, just in relation to the abuse of which you've suffered. So I do apologise if it becomes a bit tedious or repetitive. So in relation to the neglect, what immediate effects did you experience?
[A 31:05]: I mean, worthless. Yeah, all my self-respect.
[B 31:16]: As in, you like lost all your self-respect?
[A 31:18]: Yeah, a lot. I mean, whatever respect I did have for myself, it was gone. I absolutely despised my family because of this.
[C 31:26]: Do you know anything about why you were put into care?
[A 31:34]: Yeah, just life. I just hated life.
[B 31:44]: That's perfectly fine, Richard. And we're now going to go into relation to the emotional abuse. What immediate effects did you experience? Was there any fear, shame? Sleep problems, bedwetting, running away, behaviour, or school changes?
[A 31:58]: I couldn't run away because we were obviously locked in. Um, what else? Emotional.
[B 32:09]: Um, just take your time. It's best to try and maybe think of it as like, how do you remember how it made you feel?
[A 32:19]: Oh gosh. Worthless, just like I was a nobody. I just felt— and I was existing but not living, you know what I mean?
[B 32:32]: Yeah.
[A 32:33]: I just felt that there was— I mean, I had a name, but that was all I had. I was a nobody, and I was treated like a nobody. I was treated like a problem child.
[B 33:00]: Yeah, so I just couldn't run away as I was locked in. I felt worthless, like I was a nobody. I was not living, I was just existing. I felt like all I had was my name. I was treated as a problem child.
[A 33:11]: Yep.
[B 33:12]: No problem. And then again, and this is just in relation to the physical abuse which you suffered, what immediate effects did you experience from the physical abuse?
[A 33:23]: To be honest with you, James, I've become numb. I've come numb to it, and it just— it became part of life. I was— I just accepted it. Yeah, you couldn't do anything else but— you're locked in, you couldn't do nothing, you couldn't run in to speak to your mum. I mean, you had nobody to turn to.
[C 33:49]: I'll move on now to the quarry at home, which was house number 1— oh, was it number 11? Sorry, that's that. Yeah. When you were there, was that in a house or was it in like a—
[B 34:04]: The final— oh, sorry. So there's only 3 more questions in relation to this care setting. Did anyone witness, know about it, or experience something similar?
[A 34:14]: I mean, everybody knew what was going on there. Everybody knew it, like.
[B 34:21]: Can you remember any names?
[A 34:22]: No, I was only there for a short period of time, only 3 weeks, as I say. I can't remember.
[B 34:27]: That's perfectly fine.
[A 34:32]: I mean, as I see it, it was just— it was life, it was normal.
[C 34:38]: Um, can you remember anything about your daily life there? So what was the actual college itself like?
[A 34:43]: And I think it was normal for the staff just to, to do it, and it was just accepted.
[C 34:58]: Okay, what about any of the food? Can you remember what any of the food was like? Okay. And did you do schoolwork?
[B 35:12]: So, but everyone knew, everybody knew what was going on there. I can't remember the names as I was only there for 3 weeks. It was life to me at this point. I was like, I was led to believe that this was that it was normal behaviour, that it was also normal for the staff to do it, like it was accepted.
[A 35:27]: Yeah, it's just been— if you've done something wrong, you get punished. And yeah, a kick or a punch was a punishment, and that's just become the norm. Yeah.
[C 35:35]: What about hygiene-wise? Did you get any toiletries, you know, shower gel, shampoo, toothpaste?
[A 35:41]: Was that provided?
[B 35:49]: Did you ever tell anyone or try to get help?
[A 35:52]: No, I had nobody I could tell because everybody that I knew was in the system.
[C 35:58]: And what about clothes? Were you given any fresh clothing?
[A 36:03]: I mean, who would believe us as children? We were never believed, never.
[B 36:22]: And then Robert, finally, what was different at this placement compared with the others?
[A 36:29]: You couldn't go. I couldn't escape. I had to accept what was coming or what I was getting.
[C 36:48]: Yeah, absolutely.
[B 36:53]: So now that concludes, um, your second care setting, um, being at the assessment centre. Um, I know, again, apologise for the, uh, tediousness of the questions, but We'll be going through the final set of 12 questions again, this time in relation to your final care setting. So Richard, could you kindly just confirm the institutional name, the location, approximate date and age, and who placed you there?
[A 37:22]: It was St Catherine's. It was adjacent to the assessment centre in Edinburgh, Howden Hall. Liberton. I was placed in there by the Children's Panel after my 3-week initial assessment period was over. I was roughly 14, 15, probably near the 15 mark.
[C 37:48]: Okay, are you okay? Yeah, take your time.
[B 38:03]: Yeah, so St. Catharine's Unit's adjacent to the assessment centre, Howden Hall, Liverpool. I was placed in there by the Children's Panel once my 3-week assessment was over. How old did you say you were at the time?
[A 38:14]: About 15, 14 and a half, 15.
[B 38:23]: And the next question, um, what type of setting was it and how long were you there?
[A 38:27]: It was an open setting, an open children's home. Uh, I was there just under a year, I believe. So just over a year, just under a year, and I'm sure it's just under a year.
[B 38:50]: No problem, no problem. So now, um, again, we're just going to go through a brief description of what your ordinary day life was like at St Catherine's unit. So as the same with the previous, we'll start off with the accommodation. Could you kindly just confirm what the accommodation was like?
[A 39:08]: It was a bedroom, um, well, dorm with 5 boys in it.
[B 39:15]: Yeah, had 5 bays.
[A 39:17]: Yeah.
[B 39:18]: And was there any windows?
[A 39:20]: Yes, there was a window. Yeah, yeah.
[B 39:25]: So there's windows to allow natural light. Was there ever a toilet in this, um, in your dorm?
[A 39:32]: No, no, not at all.
[B 39:46]: What was the overall hygiene like of the dorms?
[A 39:50]: It was better, definitely better. There was more women involved in the care there.
[B 40:05]: Yeah, and can you remember what your daily routine was like?
[A 40:10]: Um, it was pretty systematic. Again, you would get up, um, you would go down, down for breakfast. Yeah, um, no, I think you just go after breakfast, you would go then most of the time I was a day pupil at my high school, so I would be travelling in the bus to the high school. Hold on one moment.
[B 40:52]: You take a day bus to the, to the high school?
[A 40:55]: Yeah, yeah, not, not, not initially, but once, once you were there for a while, I was getting the day bus. But initially It would be that they had some, like, say, a classroom environment, but again, there was never any lessons being taught. I mean, we're all different ages and, you know, I mean, so they couldn't categorise us like that. It was just impossible to do so.
[C 41:27]: Are you okay? Yeah.
[B 41:36]: So I've got so far, um, the bedroom slash door had 5 bars. There was, uh, there were windows to allow natural light. There was no open toilet in the dorms. The overall hygiene was better. There were more women involved in the care there. My routine was systematic again: get up, down for breakfast. Most of the time I was a day pupil at my high school. I would take a day bus to the high school. Not initially, it would be a classroom environment in the unit. There was no education though. With the mixed ages and abilities, this was impossible to categorise.
[C 42:08]: Yep.
[B 42:08]: Can you remember what the overall food was like? Did you have 3 meals a day? Was there any choice?
[A 42:14]: No choice, no. It was take it or leave it. Yeah. And then there's breakfast, pretty standard breakfast, which was usually porridge, I think it was at the time. Um, yeah, um, it's just standard. There was no choice. You just— it was there. If you ate it, you ate it. If you didn't eat it, then you went hungry.
[B 42:43]: Was you ever provided clothing when you was there?
[A 42:46]: With other— what, sorry?
[B 42:47]: Was you ever provided clothing?
[A 42:49]: Yes, because I had to attend school, so yes, I was.
[B 43:01]: And with the clothing, what was provided, would you say it was adequate and clean?
[A 43:06]: Um, it's adequate, I suppose. Yeah, I mean, it couldn't really be to the extent of his previous establishments because you're in the public domain. Yeah.
[B 43:32]: And do you remember what your access to contacting your family was like? Would you ever refuse to access?
[A 43:44]: As time went on there, I actually had weekend access home.
[B 43:53]: Was this ever threatened to be taken away from you?
[A 43:55]: Oh yeah, constantly. If you misbehave, it'll be taken away from you. Oh yeah. Okay, buddy.
[C 44:08]: Yeah, I'm just making sure that you knew.
[B 44:20]: So how did the staff— how did the other children generally treat you here?
[A 44:26]: Okay, because I was one of the older ones now.
[B 44:35]: Yeah, and how did the staff genuinely treat you?
[A 44:41]: If you followed orders, okay. If not, again, you get the dig, you get the punch. You would get— I mean, many times I was dragged by the hair into the office. The office was the place that it would happen.
[B 45:00]: You would get a dig. When you get a dig, is that again to the ribs and to the genitals?
[A 45:05]: Punch to the ribs, yeah. Yeah, yeah, never nothing visible. You know, I mean, never ever mark you.
[C 45:19]: And did you say this mainly occurred in the office? Yeah, you could take taken into office.
[A 45:33]: Yeah, out of sight, everybody else.
[B 45:36]: And sometimes dragged by your hair, is that correct?
[A 45:38]: Oh yeah, yeah, regular. Yep, yep.
[B 45:40]: And this was a regular occurrence?
[A 45:45]: Yeah, if you stepped out of line. Yeah, yeah.
[C 45:48]: Did anyone else witness that?
[B 46:01]: Can you remember any— if there were any rules, punishments, isolation, or unsafe arrangements enforced by the staff?
[A 46:07]: No isolation. They couldn't isolate you there because it was open. Um, punishments, you would lose— um, I'll remember, you'd lose— they used to have the chance of getting you like a snack in the morning, and they would take that from you. You would lose a snack. In the morning.
[B 46:25]: Yeah.
[A 46:26]: And you— I mean, there's a lot of punishments, I think. I mean, there's a lot of work you have to do. Cleaning— you have to do a lot of cleaning in there. Mopped floors and brushing floors and windows. You're just— you're just a skibbie.
[B 46:39]: Yeah, that's perfectly fine. So now, um, we're going to go through, um, what happened there, which we could now consider abuse. And Would you like me to read out again the categories of abuse and what is considered to be a qualifying behaviour?
[A 46:57]: No, I just got my questions.
[B 46:59]: That's perfectly fine. So looking back, is there anything what you now consider neglect?
[A 47:04]: Yep, yep, there is. Neglect is obviously neglecting your food in the morning, you lose your snack. You were getting hit. That was part of neglect. There's a lot of physical abuse, but it's still neglect. And you're just basically just— you just go on, man. I never got an education the whole time I was in these establishments. And because initially I had to— there was a classroom there, um, but until I got my leave to go to high school, I never got— no, man, I was so far behind when I went back to high school, so far.
[C 47:44]: Yeah, but I called it try it, and the guy was like, oh, and I was like, is that not what it's called? I was like, no. What's the worst case look like for you?
[B 48:15]: Is there anything what happened there what you'd now consider as physical abuse?
[A 48:20]: Physical abuse? Yeah, yeah. And nobody deserves the right to be hit if you don't follow orders or dragged into an office.
[B 48:47]: Did anything happen there what you would now consider abuse, um, being either emotional or sexual?
[A 48:56]: Yes.
[B 48:57]: And is that for both?
[A 48:59]: Um, well, the emotional part of things is being there. And you know, I mean, dragged and been told nothing. And yeah, definitely emotional. And at the same time, I had no emotions. Yeah, I was emotionless. That was worthless in my view.
[B 49:28]: So just for being there in general, Being dragged there and being told nothing, I became emotionless as I believe— I believed I was worthless.
[A 49:37]: Yep, yep, that's where you felt to believe. That's the way you're treated. Yeah, be seen and not heard.
[B 49:50]: Be seen but not heard. And looking back at your time within St Catherine's, is there anything what you'd now consider as sexual abuse?
[A 50:11]: There was a couple instances, yes. And again, um, in the office, um, I always remember his name because it's similar to my surname, was a Mr Richard Garrie. He was one of, like, say, the housemasters.
[B 50:24]: Mr. Gary, did you say?
[A 50:26]: Mick. Mick.
[C 50:27]: Mick.
[B 50:27]: Mick Gary.
[A 50:28]: Gary. Yeah.
[B 50:31]: So when you say Mick Gary, is that two separate names?
[A 50:34]: Oh no, no, it's one name. MC Gary.
[B 50:37]: Yeah, yeah, just wanted to make sure. Um, was this a teacher?
[A 50:41]: No, he's like the housemaster.
[B 50:44]: He was the housemaster.
[A 50:46]: Yeah, no problem. Any times, um, that you were dragged into the office. And you always have an option now, getting a punch, rubbing them down below.
[B 50:58]: Yeah, no problem. Just give me one second.
[C 51:21]: You weren't really given toilet seats, you just had to— it was awful, but was the soap shared? Okay, so that bar of soap would have been shared between all of the lads in there? Quick. How did the staff treat you here? Can you remember their name?
[B 52:00]: So moving on to the next question, um, I know this is going to seem a bit, um, tedious because you've already given one name, but in relation to the neglect, are you able to provide Are you able to confirm, sorry, who was involved or responsible?
[A 52:15]: Mr Richard Garrie, and there was another, meant to be a teacher by the name of Mr Acres.
[B 52:20]: Mr Acres. Acres spelled A-C-R-E-S. Sure, it would have been.
[C 52:26]: Yeah, yeah, yeah.
[B 52:27]: I'll put it in speech marks just in case.
[A 52:29]: Yeah, he took a very dislike to me.
[B 52:42]: Can you remember what Mr Richard Garrie's role was?
[A 52:45]: He was a teacher.
[B 52:56]: In relation to the physical abuse, again, could you confirm who was involved or responsible?
[A 53:03]: Um, predominantly Mr Richard Garrie and Mr Acres. And Mr Acres.
[B 53:18]: And then for the sexual abuse, Mr Richard Garrie. Now this is going to be the most distressing part of the witness statement to finish this off with for the care setting, and so take your time in answering it and we'll get through it as quickly as we possibly can. In relation to the neglect, could you please provide one clear example of what happened, when and where it occurred, what was happening before, during, and afterwards?
[A 53:56]: Neglect in here. I mean, this is the last place I was in, and obviously because I had freedom, um, because of the neglect, I rebelled. And I rebelled big time, but out with the care system. I rebelled.
[B 54:33]: But this is only in relation to the CUR system. So what happened following this?
[A 54:51]: Uh, what did I do?
[B 54:53]: Yeah, so you stated that, um, for as a clear example of what happened, I spiralled out of control.
[A 55:01]: Yeah, yep. I, I just got into trouble, and I was stealing, breaking and entering. I just went off the rails. I just couldn't cope anymore. I just rebelled against everything and everybody. Yeah, I come into contact with.
[B 55:20]: And what happened after this?
[A 55:21]: Um, my time in St. Catherine's, when I come to an end, I went back into mainstream schooling. Um, and I left very quickly. I turned 16 and I left school with nothing, no qualifications.
[B 55:42]: Nothing. So now we are just going to go into one clear example of what happened in relation to the physical abuse. Could you kindly confirm where and when did it occur, what happened during, and what happened afterwards?
[A 55:54]: It happened as soon as you stepped out of line, as soon as you disobeyed an order or you did something that they didn't like. You were then taken in the office for your punishment.
[B 56:14]: And sorry to ask, but what would that punishment usually entail?
[A 56:24]: Well, you had a choice. You had a choice of rubbing them down with a blow or a strap. I'm sure it's a strap, is it? There's a TAWS, you always remember.
[B 56:34]: The what? Sorry, how do you pronounce that?
[A 56:36]: T-A-W-S-E. That was a name for a posse. T-A-W-S-E. And it was a strap with a split in it, and you'd be beaten with that strap.
[B 56:48]: With a slit in it?
[C 56:51]: Yes.
[A 56:52]: Or you could take the easy option and not get beaten.
[B 56:57]: Yeah.
[C 57:02]: Okay, and so was this kind of just one time example?
[B 57:07]: And that was Mr Richard Garrie.
[A 57:09]: He was, yeah, he was the only one that done that.
[C 57:11]: You said that is one of the most clear examples of what happened to you, and he was the only one?
[A 57:16]: Yeah.
[C 57:17]: And what about the bar of soap? Was that like a one-time thing?
[B 57:35]: Unless there are any other instances of the sexual abuse, I'm just gonna go ahead, obviously, if you're okay, just to copy obviously what has been said previously in relation to the masturbation in the office. Is there any other instances where you can think of? What?
[A 57:54]: No, because honestly, I was 100% actually got him by the throat one day.
[B 57:59]: Say that again, sorry.
[A 58:00]: I actually got him by the throat.
[B 58:02]: Oh, did you? Hold on, hold on, we'll, um, I'll, um, we'll, we will, uh, make note of that once I've just got the copy and paste and put what actually happened for in relation to that.
[C 58:16]: Sounds horrible, it's just the easiest way to say it, just to be straightforward, isn't it? So the soap is quite a regular thing, what about the stings? That quite regular as well? Do these stings leave marks, leave injuries?
[B 58:34]: So I've just started to put that in. One time I gripped Mr Richard Garrie by the throat.
[A 58:38]: Yep, because I wouldn't do what he wanted me to do and I just snapped.
[B 58:45]: What happened following this?
[A 58:50]: Nothing. Nothing at all.
[B 58:52]: Okay.
[A 58:52]: And it was so bizarre, it just stopped because he couldn't— I was, I was, I was a big lad and he couldn't, he just couldn't deal with it.
[C 59:03]: Um, right. Did you experience any fear, shame, sleep problems, bedwetting? Anything like that? Yes, you can tell me exactly what you experienced. And if you did wet the bed in Irkut House, how was that dealt with?
[B 59:31]: So just a couple of final questions in relation to the institutions. So in relation to the neglect, how often when did this happen, over what period, and did it change or become worse?
[A 59:41]: It happened over the period of time I was in there, and I would say probably, probably for the first 6 months it was worse.
[B 59:50]: Yeah.
[A 59:52]: As I grew and got older, I don't think I was neither little boy anymore, and so they kind of lost interest in me. And I said I was towering 6 foot, um, and I think I kind of intimidated them a little bit. Yeah, to my advantage.
[B 60:29]: So I'm just gonna put, it happened over the time I was in there, and probably the first 6 months it was the worst. And as I grew and got older, they seemed to lose interest in me. I was now 6'2" and I feel like I may have intimidated them a little bit, which was to my advantage.
[A 60:45]: Yeah, I think I became a lost cause to them. They couldn't do anything with me, and they couldn't bully me because I've had it for the last 3, 4 years of my life. I just wasn't treatin' it anymore.
[C 60:57]: Okay, should we move on to Raysdale? Okay, so I've got Raysdale from 1983 to '85. You left 2 years. Can you tell me a bit more about what Raysdale was? Was this, again, was it a house? Was it residential?
[B 61:15]: So again, this will be the same question, but this time in relation to the physical abuse. Would you be able, um, how— what, sorry, with the physical abuse, how often did this happen over what period and did it ever change or become worse?
[A 61:30]: Again, I'm gonna say the first 6 months was bad, and once— basically, it was daily. It's when you stepped out of line. But once I had shown that I'd had enough, again, the physical abuse stopped And again, the same question in relation to the sexual abuse.
[B 62:06]: How often did this happen? Of what period? And did it change or become worse?
[A 62:12]: Um, probably the first 6 months again. Um, because that's when I actually attacked them.
[C 62:18]: Um, and you could come and go as you please. Um, what about the bathrooms? Are they again with a shed? Okay. Um, did you get toiletries in this place? What about clothing?
[B 62:46]: So I put, from the first 6 months, again, when I attacked him/defended myself, the abuse stopped.
[C 62:56]: Yep.
[B 62:59]: So now again, it's the same question going to be asked but in relation to the factors of abuse. And what were the immediate effects which experienced in relation to the neglect?
[A 63:11]: Immediate effects, psychological effects again. And just, I think I thought that little of myself anyway, and it didn't bother me anymore. And they couldn't do or kick me down any more than the last few establishments had done, you know what I mean?
[C 63:32]: It's Um, please say you are.
[A 63:36]: Quite hard to explain really.
[C 63:39]: Oh, lovely, and you met your partner there. Wow, definitely meant to be, no argument about that. Um, did anything happen that you would now consider to be abuse?
[B 63:54]: So she put psychology effects on me again. Um, I felt little of myself. It didn't bother me anymore. They couldn't break me down any more than what the other institutions already had.
[A 64:04]: Yep.
[B 64:05]: In relation to the physical abuse, again, what is the immediate effects that you experienced?
[A 64:15]: Again, it's when you've had it so long, it doesn't really affect you as such as it does somebody that's never had it. Because you have it on a regular basis, you know what I mean? It doesn't really affect you any different from day 300 than it is from day 1.
[B 64:39]: It was a regular occurrence, it didn't affect you as much from day 300 to day 1?
[A 64:47]: Obviously, for somebody to accept that as norm must be seriously damaged. Yeah, but that's what it was, that's what happened. It was normal.
[C 64:57]: Okay, brilliant. So that was all of the care patterns that we've gone through. I'm now going to move on to the next kind of different sections of questions, but these are about your time in care overall, not just one at a time. So across all of the placements, you were Who would you say were the main people responsible for what happened to you? Yeah, so Mary, Helen, and then Brian. Okay. Were other children affected, or did you work with other children?
[B 65:39]: Again, what immediate effects did you experience following the sexual abuse?
[A 65:46]: Quite much the same answer as the rest, to be fair. Yeah, but I was— I was— I come to the extent that I was not— I refused to take it anymore.
[B 65:57]: Um, so pretty much the same answer as the rest. And what was— what was the way you said following that?
[A 66:03]: Um, I pretty much say, well, I drew the line and I said, that's good, because then I was getting older, I was looking at girls and, you know, I mean, these, these things hold me the right way in life for where I wanted to be, you know what I mean? I didn't want to— I'm not gay, I never have been. And, and I just thought, no, I'm just not allowing it. And that's why I was so, so determined not to allow it anymore.
[C 66:38]: Were complaints discouraged, ignored, or punished?
[B 66:46]: So, Richard, I put pretty much the same answer as the rest. I drew the line when I was getting older. I started to think about girls, etc., and I wanted to be in the right place in my life. I was determined to not allow those things to happen to me anymore.
[A 66:58]: The sexual abuse, yeah, most definitely. Yeah, as for the rest, I mean, that was with me for a long time. Yeah, couldn't get rid of that. I could do something about the sexual.
[B 67:10]: So now we're just on to the final 3 questions in relation to the care settings, Richard, so we should be able to fly through this soon. Did anyone else, in relation to all of the abuse that you experienced at Catherine's unit, did anyone witness it, know about it, or experience something similar?
[A 67:26]: Not the sexual. Nobody witnessed that, no. Apart from Megari.
[B 67:39]: But they witnessed everything else?
[A 67:46]: Yes.
[B 67:48]: Did you tell anyone or try to get help?
[C 67:50]: No. No.
[B 67:52]: This is obviously going to sound really stupid and I do apologise. If you didn't tell anyone or ask for help, could you provide us with a reason as to why?
[A 68:05]: I was embarrassed. Yeah. What are you going to say? I mean, it's taken me 40-odd years to come and speak to you today, you know what I mean? Back then, it was— I think child abuse now is I mean, totally out of hand. But then it was accepted, you know what I mean? It was, it was what appeared to be the right thing to do, you know what I mean? Yeah, as a beautiful—
[B 68:35]: it's just So I just put no. I was embarrassed to tell anyone. It's taken me 40 years to speak to you today. Back then, child abuse was accepted and also out of hand. It was appeared to be the right— it was appeared to be the right thing to do, but it is abuse looking back now.
[A 69:13]: 100%. There's nothing, there's nothing else it can be, you know.
[C 69:16]: I mean, it's, you kind of sugarcoat it.
[B 69:30]: And then finally, Richard, what was the difference at this place, at this placement, compared with the others?
[A 69:37]: The, the, the big thing was, um, I left here, back into mainstream, that I could see a way out of here. I had clear closure, you know what I mean? I had a path that I know in my head. Play the game and this is where you're going to be.
[B 70:21]: So, but the big thing was I left there, I could see a way out of here, I had clear closure and a path, and a path that I had in my head just to play the game and I'll be where I need to be, just play the system.
[C 70:34]: Yep.
[B 70:34]: Fantastic. And that concludes the placement sentence of the witness statement. Now it's just going to be a couple of questions, what we should be able to fly through quickly. It won't be as meticulous as that, so we'll try and get through quickly. So, people involved, reporting, and institutional knowledge. Across all placements, who were the main people who was responsible?
[A 70:58]: Social workers. They put me in that situation.
[B 71:02]: So with the social workers, do you recall any names?
[A 71:06]: Only one social worker, his name is Gordon. He, he, he— the thing I can't understand to this day, why was I never talked to? You know what I mean? They talked to my parents, but they never once talked to me. And that's what I kind of get my head around. Well, I was never allowed to tell my storey. I blame my parents as well. I blame my sister. I blame, I blame everybody. And I blame my birth mother. I blame everybody because everybody had factored into this, you know what I mean? I was a teenager growing up in the '80s, and it was a hell of a place to grow up in a city in the '80s, you know what I mean?
[B 71:49]: Yeah.
[A 71:50]: And but I had no support. From my family, but more importantly, I've no support from professionals.
[B 72:21]: One second, I'll just relay back what I've got, just to make sure that obviously it's correct and we haven't missed anything. So, social workers, only one social worker, and he was called Garden. One thing I never understood from this is that they never spoke to me. Why did they never speak to me? I blame everyone for what happened to me. I grew up in the city in the '80s. It was a hell of a place to grow up. I had no support from my family, but more importantly, not from the professionals.
[C 72:54]: Yep.
[A 72:55]: You were labelled, you know what I mean? You were labelled a problem. And instead of fixing the problem, like what they do now, yeah, you were just— well, I've just— for the last 2 hours, that's— you just had a snapshot into my life. Yeah, that's what you got. Back in the '80s.
[C 73:13]: Yeah, you just get to treat them the way you want to be treated, and that's exactly it. And you kind of live— you live your childhood through them. Yeah, that's an absolute concern, what I really do.
[B 73:33]: So I just put, I was labelled as a problem instead of fixing the problem. I was dealt with as a problem.
[A 73:43]: Correct.
[B 73:44]: Can you remember any other names who are the main people responsible?
[A 73:50]: There's too many. I mentioned everybody that I've just discussed with you over the past 2 hours. Yeah, I mean, people go in a role to support and help these people, you know what I mean? They must have had a job title, they must have had an interview to take on the role. Of the job. Yeah, you know, I mean, don't get me wrong, I met a lot of nice people there as well. I did. People genuinely want to help. But the second thing of it was, once you were labelled, you know, I mean, once the arrow was above your head, that's it, you were wasting your time.
[B 74:22]: Yeah, just give me one second, I just go back through into the person, it's just to highlight any names.
[C 74:38]: Mike.
[B 74:39]: And do you not remember who Mike— what Mike's role was?
[A 74:42]: He was a teacher.
[B 74:43]: It was just a teacher?
[A 74:45]: Yeah, yeah, the deaf teacher. Yeah.
[B 74:47]: And it would say Mr Acre was a teacher. You don't remember the specific subject?
[A 74:51]: No, there wasn't a specific subject. Yeah, you would sit in a room and they would try and talk to you about geography, then history and maths, but you just wouldn't listen. And so they wouldn't force the fact. I mean, you just done what you wanted to do. You would sit, you would Skive, you would talk, you would do nothing.
[B 75:07]: And Mr Richard Garrie, did you say he was the boarding officer?
[A 75:11]: He was the housemaster.
[B 75:12]: Housemaster, that's it. Sorry about that.
[A 75:15]: That's okay.
[B 75:16]: So I've got Mr Richard Garrie, Mr Richard Aker, Mike as well. What was the teacher called? Mr Thornburn?
[A 75:25]: He was the head teacher. Thornburn, or The Beak. Thornburn, he was the headmaster at Glendrick?
[B 75:32]: Yeah, the headmaster. Yeah, The Beak was his nickname. Yeah, so we've got McGarrie, Mr Aker, Mike, Mr Thornburn, quotation marks, The Beak, and he was the headmaster. And was there anyone else who you named?
[A 75:50]: Not really.
[B 75:50]: No, that's perfectly fine, no problem. Um, the next question is, were other children affected and did you witness abuse or harm to anyone else?
[A 75:59]: Oh, everybody was there, especially Lyndrick Muir. Yeah, yeah, whoever was in my dorm at the time. Yeah, they're all— nobody missed out.
[B 76:16]: Nobody missed out.
[A 76:21]: A few years ago, I actually found a Facebook page that had been put up, and I wrote some really nasty things on it.
[B 76:31]: Yeah.
[A 76:32]: And they're still there, still there. I mean, that was done years ago, and there's a lot of nasty stuff on there as well from other, other people. I'm not gonna— again, that's not my business to discuss next.
[B 76:42]: No problem, that's perfectly fine. And why do you believe staff or the institution know or should have known what was happening?
[A 76:51]: Well, they're adults. I mean, I'm a father, I'm a grandfather myself, and I live for my children, my grandchildren, you know what I mean? And regardless whether they're children or not, they're in a position of trust and a position of care to look after us in the field. They dictated what way my life was going.
[B 77:32]: Well, they were adults. They were in a position of care. They was in control and dictated where my life was going. They had a duty of care and they failed. They failed.
[A 77:41]: Yeah, big time.
[B 77:43]: Yeah, no problem. Were complaints discouraged, ignored, or punished? Were you moved, threatened, or disbelieved?
[A 77:51]: Disbelieved. I never really told many people about it. Yeah, because of the— because you— because as I said to everyone, it was accepted, it was normal, it was life, it just happened, you know what I mean? So I mean, what are you meant to do? You can't fight the system, you just can't do it no matter how hard you try as a 13-year-old. I mean, who would believe me even if I did try? Nobody. I couldn't speak to anybody. I never see my parents. They just stopped me seeing them at the I've seen them periodically, but you can't go in and say to your mum, I was giving somebody a masturbating in somebody's office, can you? You know what I mean? You just can't do that. Even when I did go to the police, they said, don't be silly, you encouraged it. Yeah, I mean, I thought, wait a minute.
[C 78:54]: Sleep problems.
[B 78:58]: And then finally, have you ever reported the abuse to the police, an inquiry, a professional, or an authority?
[A 79:06]: Yeah, reported to the police. Yeah. Yep.
[B 79:09]: I know you've already stated this before, so it is a bit tedious, but what happened when you reported this to the police?
[A 79:14]: I was I was— because I was known to the police then, it was a few years, and I was turning into a criminal, I wasn't believed. I was told that I had encouraged it.
[C 79:27]: The kind of, if you went on holiday, sometimes you might struggle with somewhere you don't know.
[B 79:33]: You were told what? Sorry?
[A 79:35]: That I had encouraged the situation, I had encouraged the abuse, the sexual abuse. I must be gay. The exact words of the officer.
[C 79:46]: Okay, and is that still an ongoing thing? Okay, and when did that happen and how long did it happen for?
[B 80:00]: So the next is just movement between placements and leaving care. Why did you move between placements and were the reasons ever explained?
[C 80:06]: No.
[A 80:07]: Never. No, no, I moved obviously from the first one because I absconded because of the serious abuse. Second one was a result of abscondance, the first one. And the third one was, um, a partner wasn't ready to be integrated back into society.
[C 80:23]: Yeah, so I can understand that there would have been a struggle. How has what you went through affected relationships, parenting, friendships, Yeah, you give them the life that you wanted.
[B 80:52]: So no, never. I moved as I was, as I absconded due to serious abuse. Second was a result So it'll be expounding from the first and final setting I was deemed to, uh, I was deemed not fit to enter society.
[A 81:04]: Correct. Yep.
[B 81:07]: Did you run away, refuse to return, or ask to be moved?
[A 81:12]: You couldn't refuse. There wasn't an option.
[C 81:15]: What about friendship? Has it affected any friendship or your ability to maintain friendship?
[A 81:21]: I mean, the staff at Liverpool let me physically hitchhike home to Edinburgh, which is 60 miles, in different people's cars. They knew that was happening as a 13-year-old.
[B 81:32]: Do you say 60 miles?
[A 81:34]: Yes, 60 miles from that. I was 60 miles from my parents. Yeah.
[B 81:53]: So I just put, you couldn't refuse, that was never an option. The staff at Lendrick left me— let me hitchhike 60 miles to my parents' house, getting rides from strangers, and they not only knew but encouraged me to do so.
[A 82:05]: Yep, if you don't— if you're not happy, just bugger off again. Yeah, so I did.
[B 82:10]: And then finally for this section, when and what age did you leave care?
[A 82:15]: 16.
[B 82:17]: And what was your circumstances afterwards?
[A 82:20]: Um, for the first 4 years, my— from 16 to 20, I was a criminal.
[B 82:28]: Yeah.
[A 82:29]: Um, I was even breaking in, um, doing everything I shouldn't be doing. Taking no pride in it now whatsoever. Um, I got an 8-week prison sentence in Edinburgh.
[B 82:45]: One second.
[A 82:45]: Sorry.
[B 82:46]: No, don't apologise, um, Richard.
[C 82:49]: Yeah, absolutely. Just something that would remind you. Yeah.
[B 83:00]: Do you say 6 or 8 weeks?
[A 83:03]: 8 weeks. 8 weeks prison sentence.
[C 83:04]: How was it affected?
[B 83:05]: You were in Edinburgh? In Edinburgh and And what was it, what caused you to be placed into the adult prison?
[A 83:16]: Breaking in the house.
[B 83:21]: That's perfectly fine. So now it's just gonna go into the impact of your life. This may be a bit more of a distressing part, but after that we'll just be flying through. We should probably be done in the next 15 minutes or so.
[A 83:35]: Yep.
[B 83:35]: So this is the impact on your life, what the care setting has done. So how did this experience affect you at the time? So try to think about obviously your thoughts and feelings in relation to your safety, your trust, confidence, sleep, behaviour, education, relationships, and also your ability to speak up.
[A 83:56]: Well, as I say, I spiralled. The only way out I could see was rebelling. I was free, you know what I mean? I was free from that system. And instead of building my life and doing the right channel, I chose the wrong one because of the anger and the hatred and the hurt and deceit that I had in me. I couldn't speak to anybody. I had nobody to speak to. I mean, I was pretty much discharged from social services overnight. Yeah, one second, one second.
[C 84:47]: So you've got a—
[B 84:50]: well, I spiralled. The only way I, um, the only way I saw was rebellion. I was free this way. Instead of building my life and choosing the right channel, I chose the wrong path due to anger, hatred, and deceit. I was essentially discharged overnight.
[A 85:03]: Yep, just 3 years of my life, then all of a sudden that's it, you're free to go. Yeah, no explanation, no nothing.
[B 85:27]: And how would you say this has affected your sleep, your behaviour, and your future relationships and ability to speak up?
[A 85:36]: For the first probably 20 years after that, it's horrendous. I had them— I was sleeping with different women. I've got 3 or 4 children that I have nothing to do with.
[C 85:48]: You know what I mean? Yeah, absolutely. Yes. Have you received counselling, therapy, mental health?
[A 86:00]: My family disowned me.
[C 86:02]: Yeah.
[A 86:05]: And I was, I was just a rebel. I was on a destruction mode. Do you not believe it?
[C 86:15]: Yeah.
[B 86:40]: The first 20 years after this was horrendous. I was sleeping with numerous women. I have 3 children that I don't have anything to do with. My family disowned me. I was just a rebel. I was in destruction mode. You wouldn't have believed it.
[A 86:52]: Mm-hmm.
[B 86:53]: Yep, yep, no problem. So the next question is, how has it affected your mental health?
[A 86:59]: Back in the day, you didn't have mental health. There was no such thing as mental health. That's only— that's a modern day. So my mental health was me breaking in. My mental health was me sleeping with different women, cheating, lying, stealing. That was my mental health. Because if you ask anybody 40 years ago what mental health was, nobody could tell you. Okay, I now know what I've done to my mental health.
[C 87:27]: Yeah.
[B 87:32]: So my mental health was stealing, breaking and entering, sleeping with numerous women. What else did you give an example for?
[A 87:39]: Just doing what I wanted to do. I mean, I couldn't— I didn't care. I mean, nobody could do any more to me than what had been done the previous 3 years.
[C 87:58]: Could any sibling, former resident, relative, friend, partner, or professional provide a supporting statement for your application, or would you want them to? You wouldn't? Okay.
[B 88:14]: How has it affected your physical health? Um, basically So like any alcohol or substance use? What were—
[A 88:23]: oh no, that's one thing I've been very strong about. I mean, I'll social drink now and again. I don't— I used to smoke at the time, but when I turned my life around, I stopped smoking. And I refuse point blank to do any kind of drugs. I've seen so much destruction with them in the care system.
[B 88:41]: Yeah, I've got no substance use. I only drink socially now. Um, how would you describe your sleep?
[A 88:49]: Terrible. My doctor refuses to give me any more sleeping pills because of the addiction, and I'm now on— actually, just give me a second, I'll tell you what they're called— diazepam.
[B 89:01]: Yeah, one moment.
[A 89:03]: Just two seconds. No, I'm a tripplin'.
[B 89:18]: I'm a tripplin'.
[A 89:20]: I'm a tripplin' for my sleep. But to be honest with you, I actually buy sleep pills on the black market.
[B 89:26]: Yeah, no problem. Hold on. Would you say this is due to it being a necessity?
[A 89:39]: Yeah, because my doctor won't give them anymore. Because of the addiction. But I've got— I need to sleep, you know what I mean? And it's all— I'm a— triptylene don't work. They calm me down, but they don't— they don't make me sleep. Don't let me sleep. A zopiclone.
[B 89:54]: Zopiclone?
[C 89:55]: Yeah.
[B 89:56]: Do you know how that's spelled, by any chance?
[A 89:58]: Z-O-P-I.
[B 90:00]: Yeah.
[A 90:00]: Clone. C-L-O-N-E.
[B 90:06]: That's the only thing that helps with your sleep?
[A 90:08]: That's the only thing that'll put me asleep, yeah. And I know I'm addicted to them, I know that, but what's the options?
[C 90:15]: Yeah. And how are you feeling after discussing this on the phone?
[B 90:26]: Just give me one second, just while I just try and associate the— not associate, sorry, just try and fix the punctuation and grab my real quick.
[C 90:37]: Yep.
[B 90:38]: So, but no substance use. I only drink socially now. My sleep is terrible. My doctor refuses to give me more sleeping pills as he's concerned about addiction. I'm on diazepam, Amitriptyline. I do buy sleeping pills on the black market. This is a necessity as my doctor won't provide me with the drugs. Zopiclone is the only thing that helps me with my sleep. I know that I'm addicted, but what are my My options, by any chance, could you please just confirm for me what the milligrammes are for those?
[A 91:04]: Um, I think it's 7.5. It's obviously clone, I think. I don't have them to hand with me. I'm actually in a hotel room in Ireland at the moment on work. Um, the amitriptyline, I, I have, they're 10 milligrammes, but I take 2, so it's 20 milligrammes.
[B 91:20]: And how many of the zopiclone do you take a day?
[A 91:23]: Uh, 1. One at night.
[B 91:31]: Yeah, um, and then the diazepam?
[A 91:34]: Yep, I take one of them. I think there's 5mg. I've not got that in my hand either, like I said, in my bag in my car.
[B 91:39]: It's okay, don't worry about it. One a day?
[C 91:42]: Yeah.
[B 91:42]: And is that at night or just during the day?
[A 91:44]: At night.
[B 91:47]: Fantastic. Um, how has it affected your relationship, parenting? Friendships, intimacy, trust, or isolation?
[A 91:54]: No, um, since my children came along, the children I've been a father to, I mean, they've changed my life. Um, you've no idea.
[B 92:10]: Sorry, say that one more time.
[A 92:11]: I mean, talk about being an overprotective father.
[B 92:13]: Yeah.
[A 92:14]: Oh, you have no idea.
[B 92:15]: I have lots of problems.
[A 92:16]: Idea. And my children, my world. I see them on a daily basis. Yeah, for them, they're all doing well in life. My daughter's a paramedic. I mean, got 2 grandchildren, 2 on the way next year, and all full-time jobs, all got their own houses, done so well. And I, I thank myself for that. Um, of course, my strict regime that I've developed because of my abuse. So if anything, it's done some good. It's made me treat my children the way that I should have been treated.
[C 92:55]: Yeah. Be honest with you. I'm still— I'm working on the system, and every now and then I have to ask Auntie what that means. All right, Craig, well, you take care of yourself, and thank you again. All right, speak to you soon.
[B 93:30]: Bye. But since I've become a father to my kids, they've changed my life. Talk about being a A protective father. You have no idea. They are my world, the four of them. They all work full-time. They have a house. I gave myself a strict routine to stick to and I was able to provide myself with this. I wanted to treat my children the way I should and wanted to have been treated. They are my world.
[A 93:51]: Yep, yep.
[B 93:53]: And the next question: how has it affected education, work, confidence, opportunities, finances, housings, or day-to-day stability?
[A 94:02]: My strong will has got me out of the shit in my teenage days. Um, I, I left when I turned 20, um, after I'd done my prison sentence. I left Edinburgh. Hold on, you left Edinburgh? I left Endra. I wanted to prove my family wrong because I was written off, you know. I mean, I was a nobody. I was going to die. I was going to die crook and all this, you know. I mean, and I just got to the stage when I was 20, I thought, fuck you. Excuse my language.
[B 94:44]: No, it's okay.
[A 94:45]: I'm not going to be that person that you see I am. And I see, I packed up and I left. I left them with nothing but the clothes on my back. I'm left with no qualifications whatsoever.
[B 95:31]: So she put, my strong will has got me out of this shit from my teenage days. When I turned 20 after my prison sentence, I left Edinburgh. I wanted to prove my family wrong. It was like a fuck you. I wasn't going to be the person everyone thought I was going to be. I left with nothing but the clothes on my back. I have no qualifications. And finally, are there triggers, places, smells, authority figures, institutions, or situations that you avoid?
[A 95:58]: Not really, because I've never— I mean, I've never been near a care situation. My children have always had great upbringing, great education, you know what I mean? I've been such a strict father, but for the right reasons.
[B 96:12]: Yeah.
[A 96:13]: And I've never been in that environment, and I've never had any social— I mean, I would not allow a social worker near my door.
[B 96:21]: Yeah.
[A 96:21]: You know, I mean, I have no trust, no faith in that profession. And I actually have a friend whose wife's a social worker, and I will not associate with her in any way, shape, or form. And that's wrong. That's wrong for me to do so. And But it's a—
[B 96:38]: Sorry. It's okay to apologise. So I just got, um, not really, so I've never— sorry, not really, as I have never been near a care situation with my kids. They've had a great upbringing and education. I was a strict parent but for all the right reasons. I do not trust social workers. I will not let them near my doorstep. I have a friend who is a social worker and I will not associate myself with them.
[A 97:26]: So my friend's wife she's a social worker. And I know it's wrong, but it's the whole stigma, the word social worker, you know what I mean?
[B 97:37]: Yeah.
[A 97:37]: And I've seen the destruction and chaos they've caused in many people's lives. I mean, I've looked at all these child abuse cases and Orkney and things that have happened, and the social workers have been to blame. That's by the by, but what they've did to me personally, you know what I mean, Yeah, they can fuck off as far as I'm concerned. The whole system is dead and buried and will never be resurrected in my life. Never.
[B 98:29]: Can you just clarify something for me? You just stated that— oh, hold on. You said something then about like, um, if it's up to you, like about resurrecting something. Um, in relation to social work and social workers, what was that again? Can you just repeat it?
[A 98:52]: The only thing that's resurrected now is to speak to you about it.
[B 98:54]: Oh, okay.
[A 98:56]: Sorry, it would, it would be buried, gone. But I mean, you can probably hear from my tone, I'm getting so angry. Yeah, just thinking about these people and what they've done, you know what I mean? So many children have been scarred by this. When I say I've lost a friend through this—
[B 99:18]: yeah, I do apologise. My condolences.
[A 99:21]: No, listen, that's years and years ago, but again, it's the life that could have been saved.
[B 99:25]: Yeah, of course. Hold on, I'm just finishing up the punctuation and grammar on this and I'll read it back to you just to make sure everything's right. Just because we've gone over like quite a bit of the time period, so like I probably will lose the transcript on this. So I just want to make sure everything is crystal clear. So I just put not really, as I've never been in a care situation with my kids. They had a great upbringing and education. I was a strict parent, but for all the right reasons. I do not trust social workers. I will not let them near my doorstep. I had a friend whose wife is a social worker and I will not associate myself with them. I know it's wrong, but it's the whole stigma of the word social worker. I've seen firsthand the effects that they've had on people's lives in regards to what's happened to me and the social workers' involvement. They can all fuck off for as I'm concerned. The only time it is resurrected in my life is speaking to you today. I have buried this. I'm angry with what has happened. To not only me but every other child. I lost a friend because of this. It was a long time ago, but this is a life that could have been saved.
[A 101:02]: Yep.
[B 101:02]: And then finally, in relation to the impact of your life, what impact has this had on your life overall, and what do you think may have been different if it had not happened?
[A 101:12]: What could have been different? Well, hopefully nothing could have been different because I love the life I've got now. But I could have left. I could have been deprived of an education, and that's so important. But because of my strong will, I mean, I've got a cracking job. I'm in a senior management role now. I'm on 80 grand a year, you know what I mean?
[B 101:42]: That's fantastic.
[A 101:43]: I own my house, I've got cracking cars, and I don't want for nothing, and this is not about money, not about money at all.
[B 101:50]: No.
[A 101:51]: But that's what the care system has done for me. That's me that's done that for me, and only me. That was the path I took when I turned 20, when I left Edinburgh, and I've done it mainly to prove my family wrong.
[B 102:15]: It's actually astounding how much spite can be such a motivating factor.
[A 102:21]: Honestly, you've no idea. I just didn't want to become a statistic, to be honest with you.
[B 102:31]: Yeah. So I just put, well, hopefully nothing but Nothing could have been different as I love the life I have right now, but I was deprived of an education, which is incredibly important. However, because of my strict regime, I have done so well for myself. I have a cracking job, nice cars, and a wonderful family. This is all due to me, my actions, and my determination. I wanted to prove everyone wrong and prevent it being another statistic.
[A 103:26]: Yep, spot on.
[B 103:30]: I'm just going to answer some questions now, which is just in relation to, for me, um, Do you know if there's any letters, photographs, reports, inquiry evidence, apologies, decisions, or previous correspondence made to support any evidence and supporting information what you've given today?
[A 104:04]: No, nothing at all.
[B 104:06]: That's fine.
[A 104:07]: No, nothing.
[B 104:09]: Could any sibling, former resident, relative, friend, or professional provide a supporting statement?
[A 104:15]: Um, no, nobody, nobody was here. Yeah, nobody was here. And, and I say because it's a taboo subject, you're not exactly going to come out homeless, started donating to your mum, you've been abused, are you?
[B 104:24]: No, of course not. So now it's just in relation to previous claims, application, or payments. Have you previously made any civil claim, um, criminal injuries claim, a redress application, a complaint, police report, increase statement, or claim to any other scheme about this abuse?
[A 104:41]: What you said, you're the first person I've talked about it in 40-odd years, so you're very privileged, I'll tell you.
[B 104:47]: Oh yeah, very much. I do feel very much So you've actually done such a fantastic job, if I'm being honest with you, Richard. Like, this is something more obviously is a very distressing and traumatic thing to speak about, but you've been able to conduct yourself very eloquently and also express yourself and give such detailed description that, like, I know this might sound a bit crazy, but like, I'm actually looking forward to drafting this statement up because you've just provided so much information. It's just going to be easy. I'm going to be able to fly through this. So again, I am glad that you've been able to finally speak about this and be a little bit open. And obviously, as you stated, we're here to try and get you the recognition and also the acknowledgement and apology, what you do deserve. Obviously, I know you stated that you haven't got any interest in relation to the money, but from what I can tell you now, that looking from our system and looking at provisional value of obviously your records, the statement what you've given today, you're estimated at a level 5. So that's anywhere between £80,000 to £100,000. But that's obviously— I can't say for right now that that's a guaranteed figure. But that is something what we believe that this level is going to be at. But it will all be down to the Scottish Redress Panel. In relation to that anyway?
[A 106:14]: It doesn't excite me. No, of course not. Maybe 40 years ago it might have, you know what I mean? But now I don't give a shit really. I think what— you've no idea how this has made me feel now, just be talking to you. I'm not going to go run and speak to my wife when I go back home, but I think through time I might. I might do that.
[B 106:36]: I think it's one of those, I think now, like, not only for this for you isn't mainly to get anything back is in form of a compensation. I feel as though this is perfect for you in regards to your closure. I feel like now that you've been able to take a detailed account of what happened, and obviously it's a bit easier speaking to me today because you can't put a name to my face. No, sorry, you can't put a face to my name. So yeah, it's one of those where like you probably would feel a bit more comfortable to speaking about it and being able to talk. And obviously, as I said, I'm very grateful for you to be able to do that, not only just for obviously my job and being able to do this for you, but also I'm thankful that you've done it for not for yourself really, because I feel as though this would be the start of something for you where you'd be able to—
[A 107:25]: Well, I've been interested in it. I mean, to be honest with you, I don't think anybody's ever going to be alive that's caused any of this, and I don't think any repercussions is ever going to happen to these guys. And I've accepted that, you know what I mean? But I think what makes me happy is that the government has realised there's been a problem.
[B 107:45]: Of course.
[A 107:45]: A bit late, but I mean, hopefully now the kids that are going on my journey, you know what I mean, that's what it is, it's been my journey, they'll get the care and the need and thrive, you know what I mean, that I never got. Yeah. And that matters. Believe me, that matters.
[B 108:04]: Of course. And you've done an absolute fantastic job in raising your family as well, especially considering everything what you've been through. Obviously, something you should be very, very proud of what you've managed to do.
[C 108:14]: Yeah.
[A 108:14]: I suppose if anything, I can thank for what happened to me for that. Yeah. In a perverse kind of way.
[B 108:20]: Well, really, it's more of thanking yourself that you was able to have that, you know, that mental fortitude to be able to tell yourself that you've got a plan I'm going to stick with it and I'm going to show everyone that obviously you deserve better. And you did get better, then that was all from your own doing. Like, you became, obviously, um, without, um, sounding a bit too much like, at the end of the day, um, you, you are older than me, but you became your own, your own man essentially at that time. No guidance, nothing at all. And a lot of people within this Scottish region has not been able to do that. And I can is that right?
[A 108:56]: I can imagine.
[B 108:57]: Yeah, it could have gone a lot worse. You've probably got one of the best outcomes I've ever seen so far coming from this. Yeah. Which in a little way, obviously, you probably may feel a little bit lucky from the outcome.
[A 109:12]: I do, yeah, I do. And as I say, if I had done education at school and I'd done mainstream school, I don't know where I would be. I'd probably be still in Edinburgh. I don't know. I don't know. I don't even want to think what happened then, you know. I mean, it didn't happen, and what did happen I've had to deal with, and again, I've done a bloody good job of it. I know I have.
[B 109:33]: You've done a fantastic job, I must admit, honestly. Thank you. So we're literally just near the last few questions now, yeah, and we should be able to fly through. But just in relation to that past question, what I asked, did you receive any payment, apology, settlement, or decision, or any signed waivers waiver or discharge, and do you have any copies?
[A 109:52]: Nope, nothing at all, nothing.
[B 109:54]: Nope. So now it's just for the reason for applying. Why are you applying to the Scottish Readjust Scheme, and what would you like to come from telling your storey today?
[A 110:04]: Education. But I think, I think that's out there already. I think that's why they've created this scheme. I think whoever reads this, I don't think they'll be shocked by it because they'll have read a lot worse. But now is the time to do it. You just— I just say nobody can be punished for this, but it's just the time, you know what I mean? If you had spoke to me 2 years ago, I would have told you piss off, absolutely no chance, you know what I mean? But the time in my life now, I'm nearly 60, you know what I mean? And I feel now I should, and it's just time. Yeah, the time is right. It really is right to do that. Yeah, and it should be. I mean, I should be shouting it from the roof. Yeah. In a strange kind of way, you know what I mean? But—
[B 111:32]: The next question would be, what would an acknowledgement mean to you, Richard?
[A 111:37]: I think now it'd be pretty much meaningless, to be honest with you. It's like the horse is bolted, you know what I mean, after the steel door's been left open. It's happened because none of the people— again, none of the people involved will ever have a repercussion of what they've done. So they can stand on the highest hill in the world and shout, "I'm sorry, Richard." I just laugh at them, you know what I mean? Because it's somebody apologising that hasn't been through that, that hasn't, I'm presuming, you know what I mean, they're just reading my storey. And that's what it is, it's my life they're reading. So I think it'd be kind of, I don't think they should apologise on behalf of somebody else. Else, but somebody has to take ownership from it. I understand that.
[B 112:59]: But it is meaningless now. It is meaningless now, to be honest with you. It's happened now, and none of the people who were responsible will ever be accountable. You can stand on the highest hill and shout, sorry Richard, I would just laugh at that. I would understand that. I understand that someone has to take ownership, but those responsible will never face the consequences.
[A 113:15]: Yep, yeah, it's too late. It's far too late to be doing this, something that happened all these years ago.
[B 113:30]: And finally, is there anything else you want Rejoice Scotland to understand about what happened or the harm that you have lived with?
[A 113:38]: Again, I revert back to the previous question. What are they going to do with it? Ken, are they going to say, oh, we're so sorry? Hear it again, it's just bollocks as far as I'm concerned, you know. I mean, somebody who's in their 30s and their 40s trying to deal with something that happened 30 years ago, it's— they're doing it as a job. Yeah, Ken, they don't care. They'll go to bed tonight and they'll sleep, no problem. What happened to me, they— you know, I mean, it's just a job to them, that's all it is. They've not experienced what I've went through, and for them to try and— and then for them to try and do something about that now, well As I say, it's too late. Far too late. And again, I think that's just a bit of resentment on my behalf there. Yeah.
[B 114:48]: So again, I refer back to the previous question. What can you do about it? You can say sorry, but it means nothing. A load of bollocks for them to now only start trying to do something about it. It's too late. Again, this may just be, just be my resentment on behalf of the care system.
[A 115:11]: Those that are meant to care have failed.
[B 115:21]: I just added that. So finally, Richard, it's just a closing— well, a closing and welfare cheque. Is there anything important that we have not covered our wording that you wanted to handle correctly?
[A 115:33]: No, no, you've been absolutely fantastic. You've delivered this like absolutely fantastic.
[B 115:49]: How are you feeling after discussing this, and do you feel safe to end the call?
[A 115:53]: Yeah, yeah, no, no, I'm not— I feel good actually. I feel good. I feel, and yeah, it's your job, I feel you've listened and you've extracted the right information. You know what I mean? You're not a robot. You're, yeah, yeah, I feel you've got compassion behind you. Yeah, it's made this whole process far easier.
[B 116:13]: Yeah, we're here to try and get the best possible outcome for you.
[A 116:16]: Yeah, yeah.
[B 116:17]: Obviously most of the time, um, you're not alone being the one who, but with saying like the money means nothing like a lot of people feel the same. And it is, yeah, it is more obviously the acknowledgement and the more of the panel admitting fault and taking accountability more than anything.
[A 116:37]: I think they've done that already by creating this system. They know there's been problems, you know what I mean?
[C 116:44]: Yeah.
[A 116:44]: But to the extent I don't think they do, and I don't think they ever will know. I don't think you'll speak to half the people involved to be honest with you. A lot of them have been dead by now, so you have no idea the true extent. This is just a statistics exercise for them. That's all this is.
[B 116:59]: Yeah, and we're gonna— when it comes in next year, there's also going to be the Church of England scheme. So really, yeah, so it's going to be even much. And with the Scotland one, obviously the storeys that have been detailed to us so far, obviously quite traumatic, I imagine, just not only for the people to have experienced it, but just even ourselves, just to hear anything. It is a shocking thing.
[A 117:25]: Yeah.
[B 117:25]: With the individually assessed Scottish redress applications, you get that, you get £100,000, because obviously, because they understand the severity of what's going on.
[A 117:34]: Yeah.
[B 117:35]: With the Church of England scheme, it's £600,000. So it shows you— yeah, exactly, it shows you how severe basically that's going to be. So obviously that's something more. At the end of the day, the role, what we're doing here, it's the job satisfaction obviously outweighs the storeys that we hear because what we know is that we're obviously doing a job to try and make, trying to give closure to a part of your life which obviously is very troubling. And obviously if we're able to get you any compensation in relation to that, Brilliant. But obviously, yeah, it's just a bonus on top of it. Yeah, more than anything, what we found is that the people who we're speaking to, they'd rather obviously know for sure that they're going to get this form of acknowledgement and to know that someone's being held accountable for it.
[A 118:27]: Yeah, yeah.
[B 118:28]: And so is there someone you can contact for support, or would you like any support service details?
[A 118:32]: No, I've got— I'm gonna meet a couple of colleagues now down at the bar. I'm gonna have a gin and tonic. I'm gonna go Chinese tonight. I'm over in Ireland on business, so yeah, I'm absolutely fine. But certainly I'll probably not sleep much tonight either, but again, that's just standard for me. And but all told, no, I'm not gonna jump off the windowsill. And for my kids later on— and actually one of my kids is here, he's one of my colleagues— so no, it's just I'm fine, absolutely fine.
[B 118:56]: No problem. What are you gonna offer the Chinese?
[A 118:59]: I don't know yet, I've never been to a Chinese in Ireland, so see what happens. And see what the crack is like.
[B 119:04]: Yeah, yeah, there you go. Well, I hope they have a lovely evening. But this is just the final question now, Richard. Has the next steps been explained to you?
[A 119:14]: Not really, no, to be honest with you, no.
[B 119:16]: Okay, I will, um, what I'm going to do is I'm now going to explain the next step to you. So I'm just going to answer that as yes. Um, so what will happen now is that I'm going to go away and I'm going to obviously draught your witness statement. I'm going to make it detailed, going to detail it within your first-person narrative.
[A 119:38]: Yep.
[B 119:38]: Because obviously this is your witness statement. I am then going to go through and I'm going to corroborate what you've said within this witness statement today, and I'm going to match it with the GP records, what we've collected. Yep. I'm going to match it with your childcare records, what we've collected, that being from Edinburgh City Council. Council, and also from the institution care setting called CMAB Care and Education. And following that, I will then make a bundle which will provide an exhibit sheet. It will provide an exhibit bundle of all relevant records which obviously corroborate what you've said today. And once that has been drafted and been completed, it is going to be sent to you directly at the email address what we have on file, which is richard@scouselaw.co.uk. Adampervs.com.
[A 120:21]: That's correct.
[B 120:22]: Yeah, and so that'll be sent to over to you to have a look at, um, and for you to sign. And you sign and obviously just state that the information in the witness statement detailed is, um, correct, um, and the best of your ability. And once you've sent that back to us, we'll be then in a position where we'll have a WhatsApp meeting with you. The meeting won't be with me, unfortunately. Currently, right? It will be with our claims operations manager, which is Jay Taylor, and also it will be with the head solicitor here at MMA Legal. And it is not a long phone call whatsoever. All you'll need is a form of ID, be it passport or driving licence. Just put the camera in front of your face like you're taking a selfie, show obviously the ID, and then on the call, the head solicitor will state if this is acceptable and if he's happy with that. Once you've then verified, we will then submit your application to the Scottish Redress Panel. At the moment, we are unsure of the time period, what it's going to take for them to respond. We are currently under the impression that is anywhere between 8 to 12 weeks. So hopefully, if that's quick—
[A 121:35]: I wasn't expecting that answer.
[B 121:37]: I know. Yeah. Hopefully are going to come through quickly. And I do have a lot of, um, witness statements this week, just so you are aware. And I've also got, um, witness statements in the back what I'm still drafting as well.
[A 121:50]: Sure.
[B 121:50]: But from what you've given me today, like, and everything what you've done on this call, like I said, you've been absolutely fantastic, Richard. Like, you've, you've not, um, got disgruntled or anything like that when I've needed to, like, interrupt you, which obviously is a bit of a awkward situation for us both. It's not something I would want to put myself in position of interrupting you, but it's essentially just for the fluidity of the witness statement for when I go to type it up. Yeah, so hopefully I'll be able to get this done within maybe like an hour, an hour and a half, right? Okay, and then we'll go from there. I'm hoping that I might be able to get this done for you at the end of this week on Friday. If not, um, I'll definitely have it sent over to you by the end of next Friday.
[A 122:29]: Okay, that's absolutely Absolutely fine, mate. Yeah, no problem at all.
[B 122:32]: No problem. Well, thank you very much again for obviously sharing your storey with me today.
[A 122:35]: No, listen, not a problem. Incredible. Good to speak to you, and I'll catch up with you soon.
[C 122:39]: Okay.
[B 122:39]: Yeah, of course. Have a lovely evening. Bye.
[A 122:41]: Yeah, you too.
[B 122:41]: Bye-bye., `formatted_transcript` = [A 00:00]: Hi there.
[B 00:01]: Hi Richard, it's James here from ML Legal. How are you? How are you doing?
[A 00:05]: I'm okay. Yeah, okay.
[B 00:07]: I do have to pass data protection purposes again just before we continue with the statement. Could you please just confirm for me your date of birth, please, Richard?
[A 00:15]: 18th of March, 1960.
[B 00:17]: Fantastic. And then just your postal address, please.
[A 00:20]: Yep, it's 44 Kingfisher Grove, Gallowshields, Tango Delta 1-2-2-Pet Hotel.
[B 00:24]: Fantastic. And just let you know again, calls are recorded for training and monitoring purposes.
[A 00:29]: Yep.
[B 00:30]: And so now we are going to go into your second care setting. Again, this is all the exact same 12 questions. And so if you could kindly confirm for me the second care setting's institution name, location, the approximate dates, and your age, and who placed you there.
[A 00:46]: That was the Edinburgh Assessment Centre, and location was Howdenhall Drive, and that's at Liberton in Edinburgh. And I was about 14 when maybe 14 and a half, 15, and I was placed there by the Children's Panel in Edinburgh. That I remember very clearly.
[B 01:42]: Also, um, can you remember how long he was there for?
[A 01:46]: 3 weeks.
[B 02:02]: What type of care setting was this?
[A 02:04]: It was a closed environment. It was a secure unit.
[B 02:25]: So the next question is going to be in relation to what your ordinary, ordinary daily life was like there. First, what we're going to do is we're going to go through what the accommodation was like. So could you kindly just confirm for me what the accommodation setting was like?
[A 02:39]: It was like a cell. It's our locked room. There's two of these in the room, but I can remember.
[B 02:56]: Was there a window?
[A 02:58]: No, no.
[B 03:01]: And did you have access to a toilet?
[A 03:04]: I think I must have. I think I must have, because certainly over there, neither. Same instances as in the past.
[B 03:22]: What was the cleanliness like of these cells?
[A 03:26]: Um, just standard, just a room. Um, I can't remember it being overly dirty.
[B 03:44]: Was you provided clothing when you was at the assessment centre?
[A 03:48]: Not initially, no. Um, we got a grant from the social services, but that was probably a couple of weeks in.
[B 04:05]: He was given a grant by the social services. Was this direct?
[A 04:09]: I was given clothes.
[B 04:10]: Oh, sorry.
[A 04:11]: Yeah, yeah, I imagine it's a care grant or whatever it is.
[C 04:19]: Yeah.
[B 04:19]: And how long into being there was this provided to you?
[A 04:23]: A good couple of weeks anyway.
[B 04:34]: So did you only have like one set of clothes?
[A 04:36]: One set? Well, I think in the end they would give me somebody else's clothes out of the top of that bank of clothing, but I always remember I looked right out of place because it was just— it wasn't me. I was taken from the hearing straight there, so there's no pass and go.
[B 05:28]: What was the routine? What was the daily routine like there?
[A 05:32]: You were, you were up here in the morning and the doors, you had to stand behind your door, wait until it was opened. Yeah, you have to march, but literally march to the breakfast.
[B 05:52]: And was this in like a hall?
[A 05:54]: Yeah, yeah, yeah.
[B 06:02]: And what would follow breakfast?
[A 06:04]: You would get breakfast and you would go up, and I remember you go back up to— back up to your room. Yeah, um, and then you would try— I think I probably had a bath or a shower or something. I really can't remember. I certainly was not as bad as previous.
[B 06:22]: Um, so when you was— when you was able to have the bath and shower, um, was it something where you was able to have your own privacy?
[A 06:31]: Oh no, no, no, no, no, no, no.
[B 06:33]: All right, so would you just be able to briefly describe what it was like when you was taking a shower?
[A 06:37]: Well, it's just— I mean, showers were all open. And you were standing next to somebody. There was no privacy, no privacy whatsoever.
[B 06:55]: I'm sorry to seem like this is prying or anything like that, but was it ever a member of staff present when you were showering and stuff?
[A 07:03]: Yeah, yeah, because you were watched 24/7. There, it was constant. You couldn't be left alone unless, unless you're in your room locked in.
[B 07:21]: What was contact like with your family? Would you ever refuse or deny contact?
[A 07:29]: I've never seen them for 3 weeks. Was not allowed to see them.
[B 07:33]: He wasn't allowed to see him?
[A 07:34]: Nope. No family contact for 3 weeks.
[B 07:36]: Did you have a request to try and contact your family?
[A 07:39]: Um, yeah, yeah, I wanted my mum. Yeah, yeah. And there was once that they did come up, but, um, only because they wanted— the assessment said, what, just me to see a psychologist? And he had turned up.
[B 07:52]: Okay, one moment for a second.
[A 07:54]: Sure.
[B 08:12]: Can you remember the child psychologist's name? No, that's fine, don't worry.
[A 08:20]: Yeah, I was not in a good way. Um, to say the least.
[B 08:31]: Can you remember what the outcome was from you being seen by the child psychologist?
[A 08:36]: No, it was never discussed with me. No, I was never privy to that information.
[B 08:44]: So I just put the outcome of which was never discussed with me.
[A 08:46]: Yeah, none of this was discussed with me in any way, shape, or form. I was put in there so I couldn't abscond.
[B 09:15]: So now I'm just gonna go into the next question. How did the other children genuinely treat you?
[A 09:22]: Um, because I was in Edinburgh, it genuinely wasn't as bad, but there was still a tier system, um, as in hierarchy. Obviously I was still quite young, and there's children there up to 16.
[B 09:57]: The children there that were 16?
[A 09:59]: Yeah, there's older children. Yeah, yeah, I should put the other children.
[B 10:08]: Okay, there were a tier system hierarchy. I was still quite young. There were children there that were 16.
[A 10:15]: Yeah, they were, they were the, like, say, the kingpins, you know what I mean?
[B 10:23]: So to speak.
[A 10:24]: Yeah.
[B 10:27]: How did they, how did the staff genuinely treat you?
[A 10:34]: Like, uh, you're only the one he cared for, put it that way. You were there, they were there to do a job. You know what I mean? They were turning up to do the job, but there was no one-to-one. You were just there. I mean, it was just a routine.
[B 11:08]: So the staff didn't care for you, they were only there to do a job. There was no one-to-one, you were just there. There was no routine. And was there any form of rules, punishments, isolation, or unsafe arrangements that was enforced by the staff?
[A 11:21]: Yeah, they had a single cell that would put you in and strip you.
[B 11:26]: Oh, sorry, a single cell which they'd strip you?
[A 11:28]: They'd strip you, and it had peepholes, and all the kids— they'd make the kids bang on the door when they're— because you wouldn't be— you'd be allowed out for breakfast.
[B 11:35]: Hold on one second. Sorry about this, Richard.
[A 11:38]: Okay.
[B 12:05]: I just saw about this, correct? They had a single cell which they would strip you in. There was peepholes, there was peepholes in the cell in which the other children would look through to mock you and bang on the door, correct?
[A 12:17]: Yeah. And you would, you've been there for the duration of your punishment.
[B 12:27]: You've been there for the duration of the punishment?
[A 12:29]: Yes, it was 3 days. You've been there for 3 days, 3 days, 3 days, maybe 4 days, and you would be stripped naked and you would obviously bring your food in, but there's no— there's no, um, nothing at all to do. No books, no nothing.
[B 13:18]: So as you put, the punishment would last up to 3 or 4 days. You would be naked, not provided any books or stimulant. They would only provide you with food.
[A 13:25]: Yep, correct. They did have a potty in the corner, you pissing the pot legs.
[B 13:42]: If you ever used the, uh, the pot, was it ever changed if you, if you requested for it to be changed?
[A 13:49]: No, no, you once Once a day you would be let out to empty your piss pot, um, and that's it, you're back in again. You didn't even have— I know even in prison, like, you get exercise. There's never any, nothing like that. Yeah.
[B 14:16]: So again, um, it is going to be, um Identifying what you'd now consider abuse that you suffered whilst she was at the assessment centre. And so in relation to neglect, that would be any inadequate or withholding of food, clothing, warmth, hygiene, supervision, safety, medical care, education, or emotional support, unsafe confinement, failure to protect from bullying, violence, sexual harm, or other children or unsafe adults. Looking back, would you say that you was a victim of neglect whilst she was at the assessment centre?
[A 14:48]: Yeah, 100%. Predominantly psychological.
[B 15:10]: Looking back at your time when you was at the assessment centre, is there anything what you'd now consider as physical abuse?
[A 15:19]: You were given a punch here and there, yeah. If you step— if you stepped out of line, if you're only going to put in a cell, you were given a punch or a slap.
[B 15:38]: Can you recall where they'd hit you? Was it in the face?
[A 15:43]: Genitals. Give you a kick or a punch in the genitals. Never anywhere that could be seen. Never.
[B 15:58]: Looking back at your time, would you say that there's anything what you would now consider as emotional abuse?
[A 16:04]: Oh yeah, yeah.
[B 16:07]: And then again, for looking back at your time at the assessment centre, is there anything what you'd now consider as sexual abuse?
[A 16:14]: No, no, no, no problem.
[B 16:17]: So I'm going to ask the following questions again in relation to all three levels of abuse that you suffered while you was at the assessment centre. So in relation to the neglect, Richard, could you please confirm who was involved or responsible?
[A 16:33]: The system. The system is the system, yeah, clear and simple. There is only one answer, yeah, yeah, it's the system. Edinburgh Council. Or in our children's panel allowed this to happen by putting the children in here.
[B 17:01]: Can you think of any specific— sorry, can you remember any names or any specific roles, descriptions of the staff?
[A 17:12]: One springs to mind, and his name is Ronnie Motherwell.
[B 17:17]: Ronnie Motherwell? Yes. And would you say, um, Ronnie Motherwell was responsible for any of the abuse that you suffered when you was there? Could you specifically highlight which levels of abuse? Which type of abuse?
[A 17:36]: Punchy. He would kick you if you were gonna get— yeah, I mean, it's— yeah, just an odd dig. It was not to the extent as Lendrick Muir, but there was— you're always alert, you know. I mean, you knew what was coming if you stood out of line.
[B 17:51]: Yeah. And again, in relation to who was responsible, um, for the physical abuse, um, who would you say was involved or responsible for that? Staff. Yeah. Do you remember any specific names?
[A 18:25]: Well, Ronnie Motherwell was one. Um, not really. He always starts— he always sprung to mind. Um, he was a Scouse, like, yeah, in the highest order.
[B 18:53]: And again, in relation to the emotional abuse, um, are you able to confirm who was involved or responsible?
[A 19:00]: Well, everybody dealt with my care package, to be fair.
[B 19:04]: Everyone dealt with your care package?
[A 19:06]: Everybody dealt with my care package, yeah, because I mean, I go to an assessment centre— sorry, I go to a children's panel, and there was no dialogue with myself. I went there because I kept absconding from Landryk Muir, and the next thing I know, I walked— I was shackled and put into a social worker's car. Taken from my parents, no explanation, no nothing.
[B 19:34]: You were shackled, did you say?
[A 19:36]: Handcuffs, eye cuffs, yeah, yeah, cuffs, so I couldn't abscond, I couldn't run away, because if I got to that door, I would have, trust me.
[B 19:46]: Yeah, so you was putting cuffs on, then putting cuffs and taken to the car, then straight to the assessment centre, straight there.
[A 19:54]: Yeah, there's no passing go, there's no goodbye to parents, nothing. I always remember the children's panel had a button under the table, and I knew— obviously I knew exactly what was going to happen. The button was pressed, you could hear it. Yeah, indicate them to lock the doors down the stairs.
[B 20:30]: And was this the door downstairs? You mean in the entrance of the building?
[A 20:34]: Correct. Yes, yeah, they sealed it so I couldn't get out.
[C 20:50]: Hi, this is Craig. Hi Craig, it's Leah Horland from Eleanor Legal. Is now still a good time to conduct your witness statement?
[B 21:01]: So now we're just going to go through each level of the abuse. If you're able to provide one clear example of what happened, where and when did it occur, what was happening before the abuse took place, during, and afterwards. So we'll start first with the neglect. Could you please provide me with one clear example of what happened, Richard?
[A 21:23]: Yeah, well, neglect to me was being put in a room for 3 days, potentially, or longer or shorter, and on average 3 days with no clothing, no stimulation, no light.
[C 21:43]: Kind of your final chance to say what you need to say.
[A 21:48]: And what abuse did you want?
[C 21:50]: I mean, you got a drink or something nearby?
[A 21:56]: Okay, people can understand. You mean you're ripped from your family, put into this surrounding without any chat, dialogue, anything?
[C 22:07]: Some questions could be quite upsetting because to give concerning home and care in the same past. Just take your right side now. And before we do start, have you previously made any civil claim, criminal injuries claim, retrafication complaint, police report, inquiry statement, or claim to another team about any assistance you received? And have you ever received any payment, apology, settlement, or decision Do you recall what happened after this?
[A 22:46]: What respect?
[B 22:47]: So once you was obviously let out of the room, all right, just go back into mainstream then.
[A 22:54]: Yeah, you get your collection of clothes, you get your clothes back, and you just go back into your room. But I was put in there for 3 days because I refused to eat for 4 days.
[B 23:14]: You refused to eat for 4 days?
[C 23:18]: Yep.
[B 23:27]: So now this will be in relation to the emotional abuse. Are you able to provide a clear example of what happened, where and when did it occur, what happened before, during, and afterwards?
[A 23:40]: I mean, I'm sounding like a stuck record here, but the motion— the emotional abuse started when I was in that children's panel, you know what I mean? There was never any questions as to why I absconded from Lendrickmuir. And obviously I could have told somebody, um, but I was just labelled as this delinquent, and then the best thing was just to lock me up. And that emotionally screwed me up big time.
[B 24:40]: It's just to go back a little bit, and if ever you do feel like obviously that you're repeating yourself I do apologise, obviously, for the repetitive questions. If the question— if the answer is the same, don't worry about giving a repetitive answer. It's still okay to do so. Okay, no problem. And finally, the final example, if you'd be able to give one clear example of what happened in relation to the physical abuse, where and when did it occur and what happened?
[A 25:11]: It wasn't as bad as previous establishments. But I mean, we were teenagers, and if you anything out of line, then you would get a dig, you got punched. So it would happen, might happen on a daily basis, it might happen every 3 days, just when I got a bit cocky or rebelled, you know what I mean, you're put back into line.
[B 25:44]: So you said you'd receive a dig?
[A 25:47]: A dig or a punch? Yeah, a dig, as in a dig in the ribs, or yeah, punching genitals, or kicking genitals.
[B 26:11]: And again, can you recall anything what was happening, what would happen after this, after being in receipt of a punch?
[A 26:19]: You would just go on about your daily routine, whatever that may be, the norm. It was just accepted.
[B 26:35]: When you say it was accepted, was this by members of staff?
[A 26:39]: Not by me. It was— I just accepted it because I was— it was, it was the right thing to do in my head. I mean, I had been out of hand or I'd done whatever I'd done, and I mean, and that was your— I mean, obviously there's consequences in life, and that to me is a consequence. At the time, when you're a teenager, you just don't know any better. Okay.
[B 27:25]: So now the relating 5 questions are going to be very repetitive, but it's just going to be in relation to the neglect, emotional, physical abuse. How often did the neglect happen? Over what period? And did it ever change or become worse?
[A 27:38]: Well, you were neglected from the minute you were in there. Really, I mean, from day 1 to day 21, you were neglected. Looking back, you know, I mean, I mean, you wouldn't treat an animal the way that we were treated as children. This is a big thing. We were children, okay? And it's horrendous.
[C 28:16]: Say she had been there since the 2nd of August 1968 and that Crosslet is the only home that she has known. You remained at Crosslet during your early childhood, but Crosslet was under quarryers but it was not classed as a quarryer's home. So it's— does that make sense?
[B 28:33]: And again, the same question but this time in relation to the emotional abuse, Richard. How often did this happen, over what period, and did it ever change or become worse.
[A 28:42]: My emotions were— I mean, I couldn't focus, I couldn't think, and I was just robotic. I mean, I was in the system, so your emotions didn't come into anything back then.
[C 29:07]: Was 1973. You've been there from the age of 5, and it looks like you were there for about a year.
[B 29:14]: I couldn't think. I was robotic. I was just in the system. My emotions never came into question back then.
[A 29:20]: No, no, obviously I'm fucked up. That's, again, that's the way I felt at the time.
[C 29:25]: That's just—
[A 29:27]: my head was just done.
[C 29:33]: '88 until '81. I've got a 6-month family placement.
[B 29:43]: And again, it might seem a bit repeated, but in relation to the physical abuse, how often did this happen? Over what period? And did it ever change or become worse?
[A 29:53]: It didn't come any worse because there was cameras and they couldn't really make it any worse as such. It happened periodically. It could happen once a day, it could happen once every 3 days.
[B 30:15]: So it could be once a day or once every—
[A 30:18]: yeah, it was really— I mean, that was their form of punishment when we were out of line.
[C 30:27]: And do you understand the purpose of the statement? And do you agree that it can be used for your Scottish redress application alongside any supporting evidence? Amazing. So I'm gonna ask some questions about your personal background and your entry into care, but I know that that would be a bit difficult for you.
[B 30:47]: We're now on to the next question. Again, it'll be asked again, um, 3 times, just in relation to the abuse of which you've suffered. So I do apologise if it becomes a bit tedious or repetitive. So in relation to the neglect, what immediate effects did you experience?
[A 31:05]: I mean, worthless. Yeah, all my self-respect.
[B 31:16]: As in, you like lost all your self-respect?
[A 31:18]: Yeah, a lot. I mean, whatever respect I did have for myself, it was gone. I absolutely despised my family because of this.
[C 31:26]: Do you know anything about why you were put into care?
[A 31:34]: Yeah, just life. I just hated life.
[B 31:44]: That's perfectly fine, Richard. And we're now going to go into relation to the emotional abuse. What immediate effects did you experience? Was there any fear, shame? Sleep problems, bedwetting, running away, behaviour, or school changes?
[A 31:58]: I couldn't run away because we were obviously locked in. Um, what else? Emotional.
[B 32:09]: Um, just take your time. It's best to try and maybe think of it as like, how do you remember how it made you feel?
[A 32:19]: Oh gosh. Worthless, just like I was a nobody. I just felt— and I was existing but not living, you know what I mean?
[B 32:32]: Yeah.
[A 32:33]: I just felt that there was— I mean, I had a name, but that was all I had. I was a nobody, and I was treated like a nobody. I was treated like a problem child.
[B 33:00]: Yeah, so I just couldn't run away as I was locked in. I felt worthless, like I was a nobody. I was not living, I was just existing. I felt like all I had was my name. I was treated as a problem child.
[A 33:11]: Yep.
[B 33:12]: No problem. And then again, and this is just in relation to the physical abuse which you suffered, what immediate effects did you experience from the physical abuse?
[A 33:23]: To be honest with you, James, I've become numb. I've come numb to it, and it just— it became part of life. I was— I just accepted it. Yeah, you couldn't do anything else but— you're locked in, you couldn't do nothing, you couldn't run in to speak to your mum. I mean, you had nobody to turn to.
[C 33:49]: I'll move on now to the quarry at home, which was house number 1— oh, was it number 11? Sorry, that's that. Yeah. When you were there, was that in a house or was it in like a—
[B 34:04]: The final— oh, sorry. So there's only 3 more questions in relation to this care setting. Did anyone witness, know about it, or experience something similar?
[A 34:14]: I mean, everybody knew what was going on there. Everybody knew it, like.
[B 34:21]: Can you remember any names?
[A 34:22]: No, I was only there for a short period of time, only 3 weeks, as I say. I can't remember.
[B 34:27]: That's perfectly fine.
[A 34:32]: I mean, as I see it, it was just— it was life, it was normal.
[C 34:38]: Um, can you remember anything about your daily life there? So what was the actual college itself like?
[A 34:43]: And I think it was normal for the staff just to, to do it, and it was just accepted.
[C 34:58]: Okay, what about any of the food? Can you remember what any of the food was like? Okay. And did you do schoolwork?
[B 35:12]: So, but everyone knew, everybody knew what was going on there. I can't remember the names as I was only there for 3 weeks. It was life to me at this point. I was like, I was led to believe that this was that it was normal behaviour, that it was also normal for the staff to do it, like it was accepted.
[A 35:27]: Yeah, it's just been— if you've done something wrong, you get punished. And yeah, a kick or a punch was a punishment, and that's just become the norm. Yeah.
[C 35:35]: What about hygiene-wise? Did you get any toiletries, you know, shower gel, shampoo, toothpaste?
[A 35:41]: Was that provided?
[B 35:49]: Did you ever tell anyone or try to get help?
[A 35:52]: No, I had nobody I could tell because everybody that I knew was in the system.
[C 35:58]: And what about clothes? Were you given any fresh clothing?
[A 36:03]: I mean, who would believe us as children? We were never believed, never.
[B 36:22]: And then Robert, finally, what was different at this placement compared with the others?
[A 36:29]: You couldn't go. I couldn't escape. I had to accept what was coming or what I was getting.
[C 36:48]: Yeah, absolutely.
[B 36:53]: So now that concludes, um, your second care setting, um, being at the assessment centre. Um, I know, again, apologise for the, uh, tediousness of the questions, but We'll be going through the final set of 12 questions again, this time in relation to your final care setting. So Richard, could you kindly just confirm the institutional name, the location, approximate date and age, and who placed you there?
[A 37:22]: It was St Catherine's. It was adjacent to the assessment centre in Edinburgh, Howden Hall. Liberton. I was placed in there by the Children's Panel after my 3-week initial assessment period was over. I was roughly 14, 15, probably near the 15 mark.
[C 37:48]: Okay, are you okay? Yeah, take your time.
[B 38:03]: Yeah, so St. Catharine's Unit's adjacent to the assessment centre, Howden Hall, Liverpool. I was placed in there by the Children's Panel once my 3-week assessment was over. How old did you say you were at the time?
[A 38:14]: About 15, 14 and a half, 15.
[B 38:23]: And the next question, um, what type of setting was it and how long were you there?
[A 38:27]: It was an open setting, an open children's home. Uh, I was there just under a year, I believe. So just over a year, just under a year, and I'm sure it's just under a year.
[B 38:50]: No problem, no problem. So now, um, again, we're just going to go through a brief description of what your ordinary day life was like at St Catherine's unit. So as the same with the previous, we'll start off with the accommodation. Could you kindly just confirm what the accommodation was like?
[A 39:08]: It was a bedroom, um, well, dorm with 5 boys in it.
[B 39:15]: Yeah, had 5 bays.
[A 39:17]: Yeah.
[B 39:18]: And was there any windows?
[A 39:20]: Yes, there was a window. Yeah, yeah.
[B 39:25]: So there's windows to allow natural light. Was there ever a toilet in this, um, in your dorm?
[A 39:32]: No, no, not at all.
[B 39:46]: What was the overall hygiene like of the dorms?
[A 39:50]: It was better, definitely better. There was more women involved in the care there.
[B 40:05]: Yeah, and can you remember what your daily routine was like?
[A 40:10]: Um, it was pretty systematic. Again, you would get up, um, you would go down, down for breakfast. Yeah, um, no, I think you just go after breakfast, you would go then most of the time I was a day pupil at my high school, so I would be travelling in the bus to the high school. Hold on one moment.
[B 40:52]: You take a day bus to the, to the high school?
[A 40:55]: Yeah, yeah, not, not, not initially, but once, once you were there for a while, I was getting the day bus. But initially It would be that they had some, like, say, a classroom environment, but again, there was never any lessons being taught. I mean, we're all different ages and, you know, I mean, so they couldn't categorise us like that. It was just impossible to do so.
[C 41:27]: Are you okay? Yeah.
[B 41:36]: So I've got so far, um, the bedroom slash door had 5 bars. There was, uh, there were windows to allow natural light. There was no open toilet in the dorms. The overall hygiene was better. There were more women involved in the care there. My routine was systematic again: get up, down for breakfast. Most of the time I was a day pupil at my high school. I would take a day bus to the high school. Not initially, it would be a classroom environment in the unit. There was no education though. With the mixed ages and abilities, this was impossible to categorise.
[C 42:08]: Yep.
[B 42:08]: Can you remember what the overall food was like? Did you have 3 meals a day? Was there any choice?
[A 42:14]: No choice, no. It was take it or leave it. Yeah. And then there's breakfast, pretty standard breakfast, which was usually porridge, I think it was at the time. Um, yeah, um, it's just standard. There was no choice. You just— it was there. If you ate it, you ate it. If you didn't eat it, then you went hungry.
[B 42:43]: Was you ever provided clothing when you was there?
[A 42:46]: With other— what, sorry?
[B 42:47]: Was you ever provided clothing?
[A 42:49]: Yes, because I had to attend school, so yes, I was.
[B 43:01]: And with the clothing, what was provided, would you say it was adequate and clean?
[A 43:06]: Um, it's adequate, I suppose. Yeah, I mean, it couldn't really be to the extent of his previous establishments because you're in the public domain. Yeah.
[B 43:32]: And do you remember what your access to contacting your family was like? Would you ever refuse to access?
[A 43:44]: As time went on there, I actually had weekend access home.
[B 43:53]: Was this ever threatened to be taken away from you?
[A 43:55]: Oh yeah, constantly. If you misbehave, it'll be taken away from you. Oh yeah. Okay, buddy.
[C 44:08]: Yeah, I'm just making sure that you knew.
[B 44:20]: So how did the staff— how did the other children generally treat you here?
[A 44:26]: Okay, because I was one of the older ones now.
[B 44:35]: Yeah, and how did the staff genuinely treat you?
[A 44:41]: If you followed orders, okay. If not, again, you get the dig, you get the punch. You would get— I mean, many times I was dragged by the hair into the office. The office was the place that it would happen.
[B 45:00]: You would get a dig. When you get a dig, is that again to the ribs and to the genitals?
[A 45:05]: Punch to the ribs, yeah. Yeah, yeah, never nothing visible. You know, I mean, never ever mark you.
[C 45:19]: And did you say this mainly occurred in the office? Yeah, you could take taken into office.
[A 45:33]: Yeah, out of sight, everybody else.
[B 45:36]: And sometimes dragged by your hair, is that correct?
[A 45:38]: Oh yeah, yeah, regular. Yep, yep.
[B 45:40]: And this was a regular occurrence?
[A 45:45]: Yeah, if you stepped out of line. Yeah, yeah.
[C 45:48]: Did anyone else witness that?
[B 46:01]: Can you remember any— if there were any rules, punishments, isolation, or unsafe arrangements enforced by the staff?
[A 46:07]: No isolation. They couldn't isolate you there because it was open. Um, punishments, you would lose— um, I'll remember, you'd lose— they used to have the chance of getting you like a snack in the morning, and they would take that from you. You would lose a snack. In the morning.
[B 46:25]: Yeah.
[A 46:26]: And you— I mean, there's a lot of punishments, I think. I mean, there's a lot of work you have to do. Cleaning— you have to do a lot of cleaning in there. Mopped floors and brushing floors and windows. You're just— you're just a skibbie.
[B 46:39]: Yeah, that's perfectly fine. So now, um, we're going to go through, um, what happened there, which we could now consider abuse. And Would you like me to read out again the categories of abuse and what is considered to be a qualifying behaviour?
[A 46:57]: No, I just got my questions.
[B 46:59]: That's perfectly fine. So looking back, is there anything what you now consider neglect?
[A 47:04]: Yep, yep, there is. Neglect is obviously neglecting your food in the morning, you lose your snack. You were getting hit. That was part of neglect. There's a lot of physical abuse, but it's still neglect. And you're just basically just— you just go on, man. I never got an education the whole time I was in these establishments. And because initially I had to— there was a classroom there, um, but until I got my leave to go to high school, I never got— no, man, I was so far behind when I went back to high school, so far.
[C 47:44]: Yeah, but I called it try it, and the guy was like, oh, and I was like, is that not what it's called? I was like, no. What's the worst case look like for you?
[B 48:15]: Is there anything what happened there what you'd now consider as physical abuse?
[A 48:20]: Physical abuse? Yeah, yeah. And nobody deserves the right to be hit if you don't follow orders or dragged into an office.
[B 48:47]: Did anything happen there what you would now consider abuse, um, being either emotional or sexual?
[A 48:56]: Yes.
[B 48:57]: And is that for both?
[A 48:59]: Um, well, the emotional part of things is being there. And you know, I mean, dragged and been told nothing. And yeah, definitely emotional. And at the same time, I had no emotions. Yeah, I was emotionless. That was worthless in my view.
[B 49:28]: So just for being there in general, Being dragged there and being told nothing, I became emotionless as I believe— I believed I was worthless.
[A 49:37]: Yep, yep, that's where you felt to believe. That's the way you're treated. Yeah, be seen and not heard.
[B 49:50]: Be seen but not heard. And looking back at your time within St Catherine's, is there anything what you'd now consider as sexual abuse?
[A 50:11]: There was a couple instances, yes. And again, um, in the office, um, I always remember his name because it's similar to my surname, was a Mr Richard Garrie. He was one of, like, say, the housemasters.
[B 50:24]: Mr. Gary, did you say?
[A 50:26]: Mick. Mick.
[C 50:27]: Mick.
[B 50:27]: Mick Gary.
[A 50:28]: Gary. Yeah.
[B 50:31]: So when you say Mick Gary, is that two separate names?
[A 50:34]: Oh no, no, it's one name. MC Gary.
[B 50:37]: Yeah, yeah, just wanted to make sure. Um, was this a teacher?
[A 50:41]: No, he's like the housemaster.
[B 50:44]: He was the housemaster.
[A 50:46]: Yeah, no problem. Any times, um, that you were dragged into the office. And you always have an option now, getting a punch, rubbing them down below.
[B 50:58]: Yeah, no problem. Just give me one second.
[C 51:21]: You weren't really given toilet seats, you just had to— it was awful, but was the soap shared? Okay, so that bar of soap would have been shared between all of the lads in there? Quick. How did the staff treat you here? Can you remember their name?
[B 52:00]: So moving on to the next question, um, I know this is going to seem a bit, um, tedious because you've already given one name, but in relation to the neglect, are you able to provide Are you able to confirm, sorry, who was involved or responsible?
[A 52:15]: Mr Richard Garrie, and there was another, meant to be a teacher by the name of Mr Acres.
[B 52:20]: Mr Acres. Acres spelled A-C-R-E-S. Sure, it would have been.
[C 52:26]: Yeah, yeah, yeah.
[B 52:27]: I'll put it in speech marks just in case.
[A 52:29]: Yeah, he took a very dislike to me.
[B 52:42]: Can you remember what Mr Richard Garrie's role was?
[A 52:45]: He was a teacher.
[B 52:56]: In relation to the physical abuse, again, could you confirm who was involved or responsible?
[A 53:03]: Um, predominantly Mr Richard Garrie and Mr Acres. And Mr Acres.
[B 53:18]: And then for the sexual abuse, Mr Richard Garrie. Now this is going to be the most distressing part of the witness statement to finish this off with for the care setting, and so take your time in answering it and we'll get through it as quickly as we possibly can. In relation to the neglect, could you please provide one clear example of what happened, when and where it occurred, what was happening before, during, and afterwards?
[A 53:56]: Neglect in here. I mean, this is the last place I was in, and obviously because I had freedom, um, because of the neglect, I rebelled. And I rebelled big time, but out with the care system. I rebelled.
[B 54:33]: But this is only in relation to the CUR system. So what happened following this?
[A 54:51]: Uh, what did I do?
[B 54:53]: Yeah, so you stated that, um, for as a clear example of what happened, I spiralled out of control.
[A 55:01]: Yeah, yep. I, I just got into trouble, and I was stealing, breaking and entering. I just went off the rails. I just couldn't cope anymore. I just rebelled against everything and everybody. Yeah, I come into contact with.
[B 55:20]: And what happened after this?
[A 55:21]: Um, my time in St. Catherine's, when I come to an end, I went back into mainstream schooling. Um, and I left very quickly. I turned 16 and I left school with nothing, no qualifications.
[B 55:42]: Nothing. So now we are just going to go into one clear example of what happened in relation to the physical abuse. Could you kindly confirm where and when did it occur, what happened during, and what happened afterwards?
[A 55:54]: It happened as soon as you stepped out of line, as soon as you disobeyed an order or you did something that they didn't like. You were then taken in the office for your punishment.
[B 56:14]: And sorry to ask, but what would that punishment usually entail?
[A 56:24]: Well, you had a choice. You had a choice of rubbing them down with a blow or a strap. I'm sure it's a strap, is it? There's a TAWS, you always remember.
[B 56:34]: The what? Sorry, how do you pronounce that?
[A 56:36]: T-A-W-S-E. That was a name for a posse. T-A-W-S-E. And it was a strap with a split in it, and you'd be beaten with that strap.
[B 56:48]: With a slit in it?
[C 56:51]: Yes.
[A 56:52]: Or you could take the easy option and not get beaten.
[B 56:57]: Yeah.
[C 57:02]: Okay, and so was this kind of just one time example?
[B 57:07]: And that was Mr Richard Garrie.
[A 57:09]: He was, yeah, he was the only one that done that.
[C 57:11]: You said that is one of the most clear examples of what happened to you, and he was the only one?
[A 57:16]: Yeah.
[C 57:17]: And what about the bar of soap? Was that like a one-time thing?
[B 57:35]: Unless there are any other instances of the sexual abuse, I'm just gonna go ahead, obviously, if you're okay, just to copy obviously what has been said previously in relation to the masturbation in the office. Is there any other instances where you can think of? What?
[A 57:54]: No, because honestly, I was 100% actually got him by the throat one day.
[B 57:59]: Say that again, sorry.
[A 58:00]: I actually got him by the throat.
[B 58:02]: Oh, did you? Hold on, hold on, we'll, um, I'll, um, we'll, we will, uh, make note of that once I've just got the copy and paste and put what actually happened for in relation to that.
[C 58:16]: Sounds horrible, it's just the easiest way to say it, just to be straightforward, isn't it? So the soap is quite a regular thing, what about the stings? That quite regular as well? Do these stings leave marks, leave injuries?
[B 58:34]: So I've just started to put that in. One time I gripped Mr Richard Garrie by the throat.
[A 58:38]: Yep, because I wouldn't do what he wanted me to do and I just snapped.
[B 58:45]: What happened following this?
[A 58:50]: Nothing. Nothing at all.
[B 58:52]: Okay.
[A 58:52]: And it was so bizarre, it just stopped because he couldn't— I was, I was, I was a big lad and he couldn't, he just couldn't deal with it.
[C 59:03]: Um, right. Did you experience any fear, shame, sleep problems, bedwetting? Anything like that? Yes, you can tell me exactly what you experienced. And if you did wet the bed in Irkut House, how was that dealt with?
[B 59:31]: So just a couple of final questions in relation to the institutions. So in relation to the neglect, how often when did this happen, over what period, and did it change or become worse?
[A 59:41]: It happened over the period of time I was in there, and I would say probably, probably for the first 6 months it was worse.
[B 59:50]: Yeah.
[A 59:52]: As I grew and got older, I don't think I was neither little boy anymore, and so they kind of lost interest in me. And I said I was towering 6 foot, um, and I think I kind of intimidated them a little bit. Yeah, to my advantage.
[B 60:29]: So I'm just gonna put, it happened over the time I was in there, and probably the first 6 months it was the worst. And as I grew and got older, they seemed to lose interest in me. I was now 6'2" and I feel like I may have intimidated them a little bit, which was to my advantage.
[A 60:45]: Yeah, I think I became a lost cause to them. They couldn't do anything with me, and they couldn't bully me because I've had it for the last 3, 4 years of my life. I just wasn't treatin' it anymore.
[C 60:57]: Okay, should we move on to Raysdale? Okay, so I've got Raysdale from 1983 to '85. You left 2 years. Can you tell me a bit more about what Raysdale was? Was this, again, was it a house? Was it residential?
[B 61:15]: So again, this will be the same question, but this time in relation to the physical abuse. Would you be able, um, how— what, sorry, with the physical abuse, how often did this happen over what period and did it ever change or become worse?
[A 61:30]: Again, I'm gonna say the first 6 months was bad, and once— basically, it was daily. It's when you stepped out of line. But once I had shown that I'd had enough, again, the physical abuse stopped And again, the same question in relation to the sexual abuse.
[B 62:06]: How often did this happen? Of what period? And did it change or become worse?
[A 62:12]: Um, probably the first 6 months again. Um, because that's when I actually attacked them.
[C 62:18]: Um, and you could come and go as you please. Um, what about the bathrooms? Are they again with a shed? Okay. Um, did you get toiletries in this place? What about clothing?
[B 62:46]: So I put, from the first 6 months, again, when I attacked him/defended myself, the abuse stopped.
[C 62:56]: Yep.
[B 62:59]: So now again, it's the same question going to be asked but in relation to the factors of abuse. And what were the immediate effects which experienced in relation to the neglect?
[A 63:11]: Immediate effects, psychological effects again. And just, I think I thought that little of myself anyway, and it didn't bother me anymore. And they couldn't do or kick me down any more than the last few establishments had done, you know what I mean?
[C 63:32]: It's Um, please say you are.
[A 63:36]: Quite hard to explain really.
[C 63:39]: Oh, lovely, and you met your partner there. Wow, definitely meant to be, no argument about that. Um, did anything happen that you would now consider to be abuse?
[B 63:54]: So she put psychology effects on me again. Um, I felt little of myself. It didn't bother me anymore. They couldn't break me down any more than what the other institutions already had.
[A 64:04]: Yep.
[B 64:05]: In relation to the physical abuse, again, what is the immediate effects that you experienced?
[A 64:15]: Again, it's when you've had it so long, it doesn't really affect you as such as it does somebody that's never had it. Because you have it on a regular basis, you know what I mean? It doesn't really affect you any different from day 300 than it is from day 1.
[B 64:39]: It was a regular occurrence, it didn't affect you as much from day 300 to day 1?
[A 64:47]: Obviously, for somebody to accept that as norm must be seriously damaged. Yeah, but that's what it was, that's what happened. It was normal.
[C 64:57]: Okay, brilliant. So that was all of the care patterns that we've gone through. I'm now going to move on to the next kind of different sections of questions, but these are about your time in care overall, not just one at a time. So across all of the placements, you were Who would you say were the main people responsible for what happened to you? Yeah, so Mary, Helen, and then Brian. Okay. Were other children affected, or did you work with other children?
[B 65:39]: Again, what immediate effects did you experience following the sexual abuse?
[A 65:46]: Quite much the same answer as the rest, to be fair. Yeah, but I was— I was— I come to the extent that I was not— I refused to take it anymore.
[B 65:57]: Um, so pretty much the same answer as the rest. And what was— what was the way you said following that?
[A 66:03]: Um, I pretty much say, well, I drew the line and I said, that's good, because then I was getting older, I was looking at girls and, you know, I mean, these, these things hold me the right way in life for where I wanted to be, you know what I mean? I didn't want to— I'm not gay, I never have been. And, and I just thought, no, I'm just not allowing it. And that's why I was so, so determined not to allow it anymore.
[C 66:38]: Were complaints discouraged, ignored, or punished?
[B 66:46]: So, Richard, I put pretty much the same answer as the rest. I drew the line when I was getting older. I started to think about girls, etc., and I wanted to be in the right place in my life. I was determined to not allow those things to happen to me anymore.
[A 66:58]: The sexual abuse, yeah, most definitely. Yeah, as for the rest, I mean, that was with me for a long time. Yeah, couldn't get rid of that. I could do something about the sexual.
[B 67:10]: So now we're just on to the final 3 questions in relation to the care settings, Richard, so we should be able to fly through this soon. Did anyone else, in relation to all of the abuse that you experienced at Catherine's unit, did anyone witness it, know about it, or experience something similar?
[A 67:26]: Not the sexual. Nobody witnessed that, no. Apart from Megari.
[B 67:39]: But they witnessed everything else?
[A 67:46]: Yes.
[B 67:48]: Did you tell anyone or try to get help?
[C 67:50]: No. No.
[B 67:52]: This is obviously going to sound really stupid and I do apologise. If you didn't tell anyone or ask for help, could you provide us with a reason as to why?
[A 68:05]: I was embarrassed. Yeah. What are you going to say? I mean, it's taken me 40-odd years to come and speak to you today, you know what I mean? Back then, it was— I think child abuse now is I mean, totally out of hand. But then it was accepted, you know what I mean? It was, it was what appeared to be the right thing to do, you know what I mean? Yeah, as a beautiful—
[B 68:35]: it's just So I just put no. I was embarrassed to tell anyone. It's taken me 40 years to speak to you today. Back then, child abuse was accepted and also out of hand. It was appeared to be the right— it was appeared to be the right thing to do, but it is abuse looking back now.
[A 69:13]: 100%. There's nothing, there's nothing else it can be, you know.
[C 69:16]: I mean, it's, you kind of sugarcoat it.
[B 69:30]: And then finally, Richard, what was the difference at this place, at this placement, compared with the others?
[A 69:37]: The, the, the big thing was, um, I left here, back into mainstream, that I could see a way out of here. I had clear closure, you know what I mean? I had a path that I know in my head. Play the game and this is where you're going to be.
[B 70:21]: So, but the big thing was I left there, I could see a way out of here, I had clear closure and a path, and a path that I had in my head just to play the game and I'll be where I need to be, just play the system.
[C 70:34]: Yep.
[B 70:34]: Fantastic. And that concludes the placement sentence of the witness statement. Now it's just going to be a couple of questions, what we should be able to fly through quickly. It won't be as meticulous as that, so we'll try and get through quickly. So, people involved, reporting, and institutional knowledge. Across all placements, who were the main people who was responsible?
[A 70:58]: Social workers. They put me in that situation.
[B 71:02]: So with the social workers, do you recall any names?
[A 71:06]: Only one social worker, his name is Gordon. He, he, he— the thing I can't understand to this day, why was I never talked to? You know what I mean? They talked to my parents, but they never once talked to me. And that's what I kind of get my head around. Well, I was never allowed to tell my storey. I blame my parents as well. I blame my sister. I blame, I blame everybody. And I blame my birth mother. I blame everybody because everybody had factored into this, you know what I mean? I was a teenager growing up in the '80s, and it was a hell of a place to grow up in a city in the '80s, you know what I mean?
[B 71:49]: Yeah.
[A 71:50]: And but I had no support. From my family, but more importantly, I've no support from professionals.
[B 72:21]: One second, I'll just relay back what I've got, just to make sure that obviously it's correct and we haven't missed anything. So, social workers, only one social worker, and he was called Garden. One thing I never understood from this is that they never spoke to me. Why did they never speak to me? I blame everyone for what happened to me. I grew up in the city in the '80s. It was a hell of a place to grow up. I had no support from my family, but more importantly, not from the professionals.
[C 72:54]: Yep.
[A 72:55]: You were labelled, you know what I mean? You were labelled a problem. And instead of fixing the problem, like what they do now, yeah, you were just— well, I've just— for the last 2 hours, that's— you just had a snapshot into my life. Yeah, that's what you got. Back in the '80s.
[C 73:13]: Yeah, you just get to treat them the way you want to be treated, and that's exactly it. And you kind of live— you live your childhood through them. Yeah, that's an absolute concern, what I really do.
[B 73:33]: So I just put, I was labelled as a problem instead of fixing the problem. I was dealt with as a problem.
[A 73:43]: Correct.
[B 73:44]: Can you remember any other names who are the main people responsible?
[A 73:50]: There's too many. I mentioned everybody that I've just discussed with you over the past 2 hours. Yeah, I mean, people go in a role to support and help these people, you know what I mean? They must have had a job title, they must have had an interview to take on the role. Of the job. Yeah, you know, I mean, don't get me wrong, I met a lot of nice people there as well. I did. People genuinely want to help. But the second thing of it was, once you were labelled, you know, I mean, once the arrow was above your head, that's it, you were wasting your time.
[B 74:22]: Yeah, just give me one second, I just go back through into the person, it's just to highlight any names.
[C 74:38]: Mike.
[B 74:39]: And do you not remember who Mike— what Mike's role was?
[A 74:42]: He was a teacher.
[B 74:43]: It was just a teacher?
[A 74:45]: Yeah, yeah, the deaf teacher. Yeah.
[B 74:47]: And it would say Mr Acre was a teacher. You don't remember the specific subject?
[A 74:51]: No, there wasn't a specific subject. Yeah, you would sit in a room and they would try and talk to you about geography, then history and maths, but you just wouldn't listen. And so they wouldn't force the fact. I mean, you just done what you wanted to do. You would sit, you would Skive, you would talk, you would do nothing.
[B 75:07]: And Mr Richard Garrie, did you say he was the boarding officer?
[A 75:11]: He was the housemaster.
[B 75:12]: Housemaster, that's it. Sorry about that.
[A 75:15]: That's okay.
[B 75:16]: So I've got Mr Richard Garrie, Mr Richard Aker, Mike as well. What was the teacher called? Mr Thornburn?
[A 75:25]: He was the head teacher. Thornburn, or The Beak. Thornburn, he was the headmaster at Glendrick?
[B 75:32]: Yeah, the headmaster. Yeah, The Beak was his nickname. Yeah, so we've got McGarrie, Mr Aker, Mike, Mr Thornburn, quotation marks, The Beak, and he was the headmaster. And was there anyone else who you named?
[A 75:50]: Not really.
[B 75:50]: No, that's perfectly fine, no problem. Um, the next question is, were other children affected and did you witness abuse or harm to anyone else?
[A 75:59]: Oh, everybody was there, especially Lyndrick Muir. Yeah, yeah, whoever was in my dorm at the time. Yeah, they're all— nobody missed out.
[B 76:16]: Nobody missed out.
[A 76:21]: A few years ago, I actually found a Facebook page that had been put up, and I wrote some really nasty things on it.
[B 76:31]: Yeah.
[A 76:32]: And they're still there, still there. I mean, that was done years ago, and there's a lot of nasty stuff on there as well from other, other people. I'm not gonna— again, that's not my business to discuss next.
[B 76:42]: No problem, that's perfectly fine. And why do you believe staff or the institution know or should have known what was happening?
[A 76:51]: Well, they're adults. I mean, I'm a father, I'm a grandfather myself, and I live for my children, my grandchildren, you know what I mean? And regardless whether they're children or not, they're in a position of trust and a position of care to look after us in the field. They dictated what way my life was going.
[B 77:32]: Well, they were adults. They were in a position of care. They was in control and dictated where my life was going. They had a duty of care and they failed. They failed.
[A 77:41]: Yeah, big time.
[B 77:43]: Yeah, no problem. Were complaints discouraged, ignored, or punished? Were you moved, threatened, or disbelieved?
[A 77:51]: Disbelieved. I never really told many people about it. Yeah, because of the— because you— because as I said to everyone, it was accepted, it was normal, it was life, it just happened, you know what I mean? So I mean, what are you meant to do? You can't fight the system, you just can't do it no matter how hard you try as a 13-year-old. I mean, who would believe me even if I did try? Nobody. I couldn't speak to anybody. I never see my parents. They just stopped me seeing them at the I've seen them periodically, but you can't go in and say to your mum, I was giving somebody a masturbating in somebody's office, can you? You know what I mean? You just can't do that. Even when I did go to the police, they said, don't be silly, you encouraged it. Yeah, I mean, I thought, wait a minute.
[C 78:54]: Sleep problems.
[B 78:58]: And then finally, have you ever reported the abuse to the police, an inquiry, a professional, or an authority?
[A 79:06]: Yeah, reported to the police. Yeah. Yep.
[B 79:09]: I know you've already stated this before, so it is a bit tedious, but what happened when you reported this to the police?
[A 79:14]: I was I was— because I was known to the police then, it was a few years, and I was turning into a criminal, I wasn't believed. I was told that I had encouraged it.
[C 79:27]: The kind of, if you went on holiday, sometimes you might struggle with somewhere you don't know.
[B 79:33]: You were told what? Sorry?
[A 79:35]: That I had encouraged the situation, I had encouraged the abuse, the sexual abuse. I must be gay. The exact words of the officer.
[C 79:46]: Okay, and is that still an ongoing thing? Okay, and when did that happen and how long did it happen for?
[B 80:00]: So the next is just movement between placements and leaving care. Why did you move between placements and were the reasons ever explained?
[C 80:06]: No.
[A 80:07]: Never. No, no, I moved obviously from the first one because I absconded because of the serious abuse. Second one was a result of abscondance, the first one. And the third one was, um, a partner wasn't ready to be integrated back into society.
[C 80:23]: Yeah, so I can understand that there would have been a struggle. How has what you went through affected relationships, parenting, friendships, Yeah, you give them the life that you wanted.
[B 80:52]: So no, never. I moved as I was, as I absconded due to serious abuse. Second was a result So it'll be expounding from the first and final setting I was deemed to, uh, I was deemed not fit to enter society.
[A 81:04]: Correct. Yep.
[B 81:07]: Did you run away, refuse to return, or ask to be moved?
[A 81:12]: You couldn't refuse. There wasn't an option.
[C 81:15]: What about friendship? Has it affected any friendship or your ability to maintain friendship?
[A 81:21]: I mean, the staff at Liverpool let me physically hitchhike home to Edinburgh, which is 60 miles, in different people's cars. They knew that was happening as a 13-year-old.
[B 81:32]: Do you say 60 miles?
[A 81:34]: Yes, 60 miles from that. I was 60 miles from my parents. Yeah.
[B 81:53]: So I just put, you couldn't refuse, that was never an option. The staff at Lendrick left me— let me hitchhike 60 miles to my parents' house, getting rides from strangers, and they not only knew but encouraged me to do so.
[A 82:05]: Yep, if you don't— if you're not happy, just bugger off again. Yeah, so I did.
[B 82:10]: And then finally for this section, when and what age did you leave care?
[A 82:15]: 16.
[B 82:17]: And what was your circumstances afterwards?
[A 82:20]: Um, for the first 4 years, my— from 16 to 20, I was a criminal.
[B 82:28]: Yeah.
[A 82:29]: Um, I was even breaking in, um, doing everything I shouldn't be doing. Taking no pride in it now whatsoever. Um, I got an 8-week prison sentence in Edinburgh.
[B 82:45]: One second.
[A 82:45]: Sorry.
[B 82:46]: No, don't apologise, um, Richard.
[C 82:49]: Yeah, absolutely. Just something that would remind you. Yeah.
[B 83:00]: Do you say 6 or 8 weeks?
[A 83:03]: 8 weeks. 8 weeks prison sentence.
[C 83:04]: How was it affected?
[B 83:05]: You were in Edinburgh? In Edinburgh and And what was it, what caused you to be placed into the adult prison?
[A 83:16]: Breaking in the house.
[B 83:21]: That's perfectly fine. So now it's just gonna go into the impact of your life. This may be a bit more of a distressing part, but after that we'll just be flying through. We should probably be done in the next 15 minutes or so.
[A 83:35]: Yep.
[B 83:35]: So this is the impact on your life, what the care setting has done. So how did this experience affect you at the time? So try to think about obviously your thoughts and feelings in relation to your safety, your trust, confidence, sleep, behaviour, education, relationships, and also your ability to speak up.
[A 83:56]: Well, as I say, I spiralled. The only way out I could see was rebelling. I was free, you know what I mean? I was free from that system. And instead of building my life and doing the right channel, I chose the wrong one because of the anger and the hatred and the hurt and deceit that I had in me. I couldn't speak to anybody. I had nobody to speak to. I mean, I was pretty much discharged from social services overnight. Yeah, one second, one second.
[C 84:47]: So you've got a—
[B 84:50]: well, I spiralled. The only way I, um, the only way I saw was rebellion. I was free this way. Instead of building my life and choosing the right channel, I chose the wrong path due to anger, hatred, and deceit. I was essentially discharged overnight.
[A 85:03]: Yep, just 3 years of my life, then all of a sudden that's it, you're free to go. Yeah, no explanation, no nothing.
[B 85:27]: And how would you say this has affected your sleep, your behaviour, and your future relationships and ability to speak up?
[A 85:36]: For the first probably 20 years after that, it's horrendous. I had them— I was sleeping with different women. I've got 3 or 4 children that I have nothing to do with.
[C 85:48]: You know what I mean? Yeah, absolutely. Yes. Have you received counselling, therapy, mental health?
[A 86:00]: My family disowned me.
[C 86:02]: Yeah.
[A 86:05]: And I was, I was just a rebel. I was on a destruction mode. Do you not believe it?
[C 86:15]: Yeah.
[B 86:40]: The first 20 years after this was horrendous. I was sleeping with numerous women. I have 3 children that I don't have anything to do with. My family disowned me. I was just a rebel. I was in destruction mode. You wouldn't have believed it.
[A 86:52]: Mm-hmm.
[B 86:53]: Yep, yep, no problem. So the next question is, how has it affected your mental health?
[A 86:59]: Back in the day, you didn't have mental health. There was no such thing as mental health. That's only— that's a modern day. So my mental health was me breaking in. My mental health was me sleeping with different women, cheating, lying, stealing. That was my mental health. Because if you ask anybody 40 years ago what mental health was, nobody could tell you. Okay, I now know what I've done to my mental health.
[C 87:27]: Yeah.
[B 87:32]: So my mental health was stealing, breaking and entering, sleeping with numerous women. What else did you give an example for?
[A 87:39]: Just doing what I wanted to do. I mean, I couldn't— I didn't care. I mean, nobody could do any more to me than what had been done the previous 3 years.
[C 87:58]: Could any sibling, former resident, relative, friend, partner, or professional provide a supporting statement for your application, or would you want them to? You wouldn't? Okay.
[B 88:14]: How has it affected your physical health? Um, basically So like any alcohol or substance use? What were—
[A 88:23]: oh no, that's one thing I've been very strong about. I mean, I'll social drink now and again. I don't— I used to smoke at the time, but when I turned my life around, I stopped smoking. And I refuse point blank to do any kind of drugs. I've seen so much destruction with them in the care system.
[B 88:41]: Yeah, I've got no substance use. I only drink socially now. Um, how would you describe your sleep?
[A 88:49]: Terrible. My doctor refuses to give me any more sleeping pills because of the addiction, and I'm now on— actually, just give me a second, I'll tell you what they're called— diazepam.
[B 89:01]: Yeah, one moment.
[A 89:03]: Just two seconds. No, I'm a tripplin'.
[B 89:18]: I'm a tripplin'.
[A 89:20]: I'm a tripplin' for my sleep. But to be honest with you, I actually buy sleep pills on the black market.
[B 89:26]: Yeah, no problem. Hold on. Would you say this is due to it being a necessity?
[A 89:39]: Yeah, because my doctor won't give them anymore. Because of the addiction. But I've got— I need to sleep, you know what I mean? And it's all— I'm a— triptylene don't work. They calm me down, but they don't— they don't make me sleep. Don't let me sleep. A zopiclone.
[B 89:54]: Zopiclone?
[C 89:55]: Yeah.
[B 89:56]: Do you know how that's spelled, by any chance?
[A 89:58]: Z-O-P-I.
[B 90:00]: Yeah.
[A 90:00]: Clone. C-L-O-N-E.
[B 90:06]: That's the only thing that helps with your sleep?
[A 90:08]: That's the only thing that'll put me asleep, yeah. And I know I'm addicted to them, I know that, but what's the options?
[C 90:15]: Yeah. And how are you feeling after discussing this on the phone?
[B 90:26]: Just give me one second, just while I just try and associate the— not associate, sorry, just try and fix the punctuation and grab my real quick.
[C 90:37]: Yep.
[B 90:38]: So, but no substance use. I only drink socially now. My sleep is terrible. My doctor refuses to give me more sleeping pills as he's concerned about addiction. I'm on diazepam, Amitriptyline. I do buy sleeping pills on the black market. This is a necessity as my doctor won't provide me with the drugs. Zopiclone is the only thing that helps me with my sleep. I know that I'm addicted, but what are my My options, by any chance, could you please just confirm for me what the milligrammes are for those?
[A 91:04]: Um, I think it's 7.5. It's obviously clone, I think. I don't have them to hand with me. I'm actually in a hotel room in Ireland at the moment on work. Um, the amitriptyline, I, I have, they're 10 milligrammes, but I take 2, so it's 20 milligrammes.
[B 91:20]: And how many of the zopiclone do you take a day?
[A 91:23]: Uh, 1. One at night.
[B 91:31]: Yeah, um, and then the diazepam?
[A 91:34]: Yep, I take one of them. I think there's 5mg. I've not got that in my hand either, like I said, in my bag in my car.
[B 91:39]: It's okay, don't worry about it. One a day?
[C 91:42]: Yeah.
[B 91:42]: And is that at night or just during the day?
[A 91:44]: At night.
[B 91:47]: Fantastic. Um, how has it affected your relationship, parenting? Friendships, intimacy, trust, or isolation?
[A 91:54]: No, um, since my children came along, the children I've been a father to, I mean, they've changed my life. Um, you've no idea.
[B 92:10]: Sorry, say that one more time.
[A 92:11]: I mean, talk about being an overprotective father.
[B 92:13]: Yeah.
[A 92:14]: Oh, you have no idea.
[B 92:15]: I have lots of problems.
[A 92:16]: Idea. And my children, my world. I see them on a daily basis. Yeah, for them, they're all doing well in life. My daughter's a paramedic. I mean, got 2 grandchildren, 2 on the way next year, and all full-time jobs, all got their own houses, done so well. And I, I thank myself for that. Um, of course, my strict regime that I've developed because of my abuse. So if anything, it's done some good. It's made me treat my children the way that I should have been treated.
[C 92:55]: Yeah. Be honest with you. I'm still— I'm working on the system, and every now and then I have to ask Auntie what that means. All right, Craig, well, you take care of yourself, and thank you again. All right, speak to you soon.
[B 93:30]: Bye. But since I've become a father to my kids, they've changed my life. Talk about being a A protective father. You have no idea. They are my world, the four of them. They all work full-time. They have a house. I gave myself a strict routine to stick to and I was able to provide myself with this. I wanted to treat my children the way I should and wanted to have been treated. They are my world.
[A 93:51]: Yep, yep.
[B 93:53]: And the next question: how has it affected education, work, confidence, opportunities, finances, housings, or day-to-day stability?
[A 94:02]: My strong will has got me out of the shit in my teenage days. Um, I, I left when I turned 20, um, after I'd done my prison sentence. I left Edinburgh. Hold on, you left Edinburgh? I left Endra. I wanted to prove my family wrong because I was written off, you know. I mean, I was a nobody. I was going to die. I was going to die crook and all this, you know. I mean, and I just got to the stage when I was 20, I thought, fuck you. Excuse my language.
[B 94:44]: No, it's okay.
[A 94:45]: I'm not going to be that person that you see I am. And I see, I packed up and I left. I left them with nothing but the clothes on my back. I'm left with no qualifications whatsoever.
[B 95:31]: So she put, my strong will has got me out of this shit from my teenage days. When I turned 20 after my prison sentence, I left Edinburgh. I wanted to prove my family wrong. It was like a fuck you. I wasn't going to be the person everyone thought I was going to be. I left with nothing but the clothes on my back. I have no qualifications. And finally, are there triggers, places, smells, authority figures, institutions, or situations that you avoid?
[A 95:58]: Not really, because I've never— I mean, I've never been near a care situation. My children have always had great upbringing, great education, you know what I mean? I've been such a strict father, but for the right reasons.
[B 96:12]: Yeah.
[A 96:13]: And I've never been in that environment, and I've never had any social— I mean, I would not allow a social worker near my door.
[B 96:21]: Yeah.
[A 96:21]: You know, I mean, I have no trust, no faith in that profession. And I actually have a friend whose wife's a social worker, and I will not associate with her in any way, shape, or form. And that's wrong. That's wrong for me to do so. And But it's a—
[B 96:38]: Sorry. It's okay to apologise. So I just got, um, not really, so I've never— sorry, not really, as I have never been near a care situation with my kids. They've had a great upbringing and education. I was a strict parent but for all the right reasons. I do not trust social workers. I will not let them near my doorstep. I have a friend who is a social worker and I will not associate myself with them.
[A 97:26]: So my friend's wife she's a social worker. And I know it's wrong, but it's the whole stigma, the word social worker, you know what I mean?
[B 97:37]: Yeah.
[A 97:37]: And I've seen the destruction and chaos they've caused in many people's lives. I mean, I've looked at all these child abuse cases and Orkney and things that have happened, and the social workers have been to blame. That's by the by, but what they've did to me personally, you know what I mean, Yeah, they can fuck off as far as I'm concerned. The whole system is dead and buried and will never be resurrected in my life. Never.
[B 98:29]: Can you just clarify something for me? You just stated that— oh, hold on. You said something then about like, um, if it's up to you, like about resurrecting something. Um, in relation to social work and social workers, what was that again? Can you just repeat it?
[A 98:52]: The only thing that's resurrected now is to speak to you about it.
[B 98:54]: Oh, okay.
[A 98:56]: Sorry, it would, it would be buried, gone. But I mean, you can probably hear from my tone, I'm getting so angry. Yeah, just thinking about these people and what they've done, you know what I mean? So many children have been scarred by this. When I say I've lost a friend through this—
[B 99:18]: yeah, I do apologise. My condolences.
[A 99:21]: No, listen, that's years and years ago, but again, it's the life that could have been saved.
[B 99:25]: Yeah, of course. Hold on, I'm just finishing up the punctuation and grammar on this and I'll read it back to you just to make sure everything's right. Just because we've gone over like quite a bit of the time period, so like I probably will lose the transcript on this. So I just want to make sure everything is crystal clear. So I just put not really, as I've never been in a care situation with my kids. They had a great upbringing and education. I was a strict parent, but for all the right reasons. I do not trust social workers. I will not let them near my doorstep. I had a friend whose wife is a social worker and I will not associate myself with them. I know it's wrong, but it's the whole stigma of the word social worker. I've seen firsthand the effects that they've had on people's lives in regards to what's happened to me and the social workers' involvement. They can all fuck off for as I'm concerned. The only time it is resurrected in my life is speaking to you today. I have buried this. I'm angry with what has happened. To not only me but every other child. I lost a friend because of this. It was a long time ago, but this is a life that could have been saved.
[A 101:02]: Yep.
[B 101:02]: And then finally, in relation to the impact of your life, what impact has this had on your life overall, and what do you think may have been different if it had not happened?
[A 101:12]: What could have been different? Well, hopefully nothing could have been different because I love the life I've got now. But I could have left. I could have been deprived of an education, and that's so important. But because of my strong will, I mean, I've got a cracking job. I'm in a senior management role now. I'm on 80 grand a year, you know what I mean?
[B 101:42]: That's fantastic.
[A 101:43]: I own my house, I've got cracking cars, and I don't want for nothing, and this is not about money, not about money at all.
[B 101:50]: No.
[A 101:51]: But that's what the care system has done for me. That's me that's done that for me, and only me. That was the path I took when I turned 20, when I left Edinburgh, and I've done it mainly to prove my family wrong.
[B 102:15]: It's actually astounding how much spite can be such a motivating factor.
[A 102:21]: Honestly, you've no idea. I just didn't want to become a statistic, to be honest with you.
[B 102:31]: Yeah. So I just put, well, hopefully nothing but Nothing could have been different as I love the life I have right now, but I was deprived of an education, which is incredibly important. However, because of my strict regime, I have done so well for myself. I have a cracking job, nice cars, and a wonderful family. This is all due to me, my actions, and my determination. I wanted to prove everyone wrong and prevent it being another statistic.
[A 103:26]: Yep, spot on.
[B 103:30]: I'm just going to answer some questions now, which is just in relation to, for me, um, Do you know if there's any letters, photographs, reports, inquiry evidence, apologies, decisions, or previous correspondence made to support any evidence and supporting information what you've given today?
[A 104:04]: No, nothing at all.
[B 104:06]: That's fine.
[A 104:07]: No, nothing.
[B 104:09]: Could any sibling, former resident, relative, friend, or professional provide a supporting statement?
[A 104:15]: Um, no, nobody, nobody was here. Yeah, nobody was here. And, and I say because it's a taboo subject, you're not exactly going to come out homeless, started donating to your mum, you've been abused, are you?
[B 104:24]: No, of course not. So now it's just in relation to previous claims, application, or payments. Have you previously made any civil claim, um, criminal injuries claim, a redress application, a complaint, police report, increase statement, or claim to any other scheme about this abuse?
[A 104:41]: What you said, you're the first person I've talked about it in 40-odd years, so you're very privileged, I'll tell you.
[B 104:47]: Oh yeah, very much. I do feel very much So you've actually done such a fantastic job, if I'm being honest with you, Richard. Like, this is something more obviously is a very distressing and traumatic thing to speak about, but you've been able to conduct yourself very eloquently and also express yourself and give such detailed description that, like, I know this might sound a bit crazy, but like, I'm actually looking forward to drafting this statement up because you've just provided so much information. It's just going to be easy. I'm going to be able to fly through this. So again, I am glad that you've been able to finally speak about this and be a little bit open. And obviously, as you stated, we're here to try and get you the recognition and also the acknowledgement and apology, what you do deserve. Obviously, I know you stated that you haven't got any interest in relation to the money, but from what I can tell you now, that looking from our system and looking at provisional value of obviously your records, the statement what you've given today, you're estimated at a level 5. So that's anywhere between £80,000 to £100,000. But that's obviously— I can't say for right now that that's a guaranteed figure. But that is something what we believe that this level is going to be at. But it will all be down to the Scottish Redress Panel. In relation to that anyway?
[A 106:14]: It doesn't excite me. No, of course not. Maybe 40 years ago it might have, you know what I mean? But now I don't give a shit really. I think what— you've no idea how this has made me feel now, just be talking to you. I'm not going to go run and speak to my wife when I go back home, but I think through time I might. I might do that.
[B 106:36]: I think it's one of those, I think now, like, not only for this for you isn't mainly to get anything back is in form of a compensation. I feel as though this is perfect for you in regards to your closure. I feel like now that you've been able to take a detailed account of what happened, and obviously it's a bit easier speaking to me today because you can't put a name to my face. No, sorry, you can't put a face to my name. So yeah, it's one of those where like you probably would feel a bit more comfortable to speaking about it and being able to talk. And obviously, as I said, I'm very grateful for you to be able to do that, not only just for obviously my job and being able to do this for you, but also I'm thankful that you've done it for not for yourself really, because I feel as though this would be the start of something for you where you'd be able to—
[A 107:25]: Well, I've been interested in it. I mean, to be honest with you, I don't think anybody's ever going to be alive that's caused any of this, and I don't think any repercussions is ever going to happen to these guys. And I've accepted that, you know what I mean? But I think what makes me happy is that the government has realised there's been a problem.
[B 107:45]: Of course.
[A 107:45]: A bit late, but I mean, hopefully now the kids that are going on my journey, you know what I mean, that's what it is, it's been my journey, they'll get the care and the need and thrive, you know what I mean, that I never got. Yeah. And that matters. Believe me, that matters.
[B 108:04]: Of course. And you've done an absolute fantastic job in raising your family as well, especially considering everything what you've been through. Obviously, something you should be very, very proud of what you've managed to do.
[C 108:14]: Yeah.
[A 108:14]: I suppose if anything, I can thank for what happened to me for that. Yeah. In a perverse kind of way.
[B 108:20]: Well, really, it's more of thanking yourself that you was able to have that, you know, that mental fortitude to be able to tell yourself that you've got a plan I'm going to stick with it and I'm going to show everyone that obviously you deserve better. And you did get better, then that was all from your own doing. Like, you became, obviously, um, without, um, sounding a bit too much like, at the end of the day, um, you, you are older than me, but you became your own, your own man essentially at that time. No guidance, nothing at all. And a lot of people within this Scottish region has not been able to do that. And I can is that right?
[A 108:56]: I can imagine.
[B 108:57]: Yeah, it could have gone a lot worse. You've probably got one of the best outcomes I've ever seen so far coming from this. Yeah. Which in a little way, obviously, you probably may feel a little bit lucky from the outcome.
[A 109:12]: I do, yeah, I do. And as I say, if I had done education at school and I'd done mainstream school, I don't know where I would be. I'd probably be still in Edinburgh. I don't know. I don't know. I don't even want to think what happened then, you know. I mean, it didn't happen, and what did happen I've had to deal with, and again, I've done a bloody good job of it. I know I have.
[B 109:33]: You've done a fantastic job, I must admit, honestly. Thank you. So we're literally just near the last few questions now, yeah, and we should be able to fly through. But just in relation to that past question, what I asked, did you receive any payment, apology, settlement, or decision, or any signed waivers waiver or discharge, and do you have any copies?
[A 109:52]: Nope, nothing at all, nothing.
[B 109:54]: Nope. So now it's just for the reason for applying. Why are you applying to the Scottish Readjust Scheme, and what would you like to come from telling your storey today?
[A 110:04]: Education. But I think, I think that's out there already. I think that's why they've created this scheme. I think whoever reads this, I don't think they'll be shocked by it because they'll have read a lot worse. But now is the time to do it. You just— I just say nobody can be punished for this, but it's just the time, you know what I mean? If you had spoke to me 2 years ago, I would have told you piss off, absolutely no chance, you know what I mean? But the time in my life now, I'm nearly 60, you know what I mean? And I feel now I should, and it's just time. Yeah, the time is right. It really is right to do that. Yeah, and it should be. I mean, I should be shouting it from the roof. Yeah. In a strange kind of way, you know what I mean? But—
[B 111:32]: The next question would be, what would an acknowledgement mean to you, Richard?
[A 111:37]: I think now it'd be pretty much meaningless, to be honest with you. It's like the horse is bolted, you know what I mean, after the steel door's been left open. It's happened because none of the people— again, none of the people involved will ever have a repercussion of what they've done. So they can stand on the highest hill in the world and shout, "I'm sorry, Richard." I just laugh at them, you know what I mean? Because it's somebody apologising that hasn't been through that, that hasn't, I'm presuming, you know what I mean, they're just reading my storey. And that's what it is, it's my life they're reading. So I think it'd be kind of, I don't think they should apologise on behalf of somebody else. Else, but somebody has to take ownership from it. I understand that.
[B 112:59]: But it is meaningless now. It is meaningless now, to be honest with you. It's happened now, and none of the people who were responsible will ever be accountable. You can stand on the highest hill and shout, sorry Richard, I would just laugh at that. I would understand that. I understand that someone has to take ownership, but those responsible will never face the consequences.
[A 113:15]: Yep, yeah, it's too late. It's far too late to be doing this, something that happened all these years ago.
[B 113:30]: And finally, is there anything else you want Rejoice Scotland to understand about what happened or the harm that you have lived with?
[A 113:38]: Again, I revert back to the previous question. What are they going to do with it? Ken, are they going to say, oh, we're so sorry? Hear it again, it's just bollocks as far as I'm concerned, you know. I mean, somebody who's in their 30s and their 40s trying to deal with something that happened 30 years ago, it's— they're doing it as a job. Yeah, Ken, they don't care. They'll go to bed tonight and they'll sleep, no problem. What happened to me, they— you know, I mean, it's just a job to them, that's all it is. They've not experienced what I've went through, and for them to try and— and then for them to try and do something about that now, well As I say, it's too late. Far too late. And again, I think that's just a bit of resentment on my behalf there. Yeah.
[B 114:48]: So again, I refer back to the previous question. What can you do about it? You can say sorry, but it means nothing. A load of bollocks for them to now only start trying to do something about it. It's too late. Again, this may just be, just be my resentment on behalf of the care system.
[A 115:11]: Those that are meant to care have failed.
[B 115:21]: I just added that. So finally, Richard, it's just a closing— well, a closing and welfare cheque. Is there anything important that we have not covered our wording that you wanted to handle correctly?
[A 115:33]: No, no, you've been absolutely fantastic. You've delivered this like absolutely fantastic.
[B 115:49]: How are you feeling after discussing this, and do you feel safe to end the call?
[A 115:53]: Yeah, yeah, no, no, I'm not— I feel good actually. I feel good. I feel, and yeah, it's your job, I feel you've listened and you've extracted the right information. You know what I mean? You're not a robot. You're, yeah, yeah, I feel you've got compassion behind you. Yeah, it's made this whole process far easier.
[B 116:13]: Yeah, we're here to try and get the best possible outcome for you.
[A 116:16]: Yeah, yeah.
[B 116:17]: Obviously most of the time, um, you're not alone being the one who, but with saying like the money means nothing like a lot of people feel the same. And it is, yeah, it is more obviously the acknowledgement and the more of the panel admitting fault and taking accountability more than anything.
[A 116:37]: I think they've done that already by creating this system. They know there's been problems, you know what I mean?
[C 116:44]: Yeah.
[A 116:44]: But to the extent I don't think they do, and I don't think they ever will know. I don't think you'll speak to half the people involved to be honest with you. A lot of them have been dead by now, so you have no idea the true extent. This is just a statistics exercise for them. That's all this is.
[B 116:59]: Yeah, and we're gonna— when it comes in next year, there's also going to be the Church of England scheme. So really, yeah, so it's going to be even much. And with the Scotland one, obviously the storeys that have been detailed to us so far, obviously quite traumatic, I imagine, just not only for the people to have experienced it, but just even ourselves, just to hear anything. It is a shocking thing.
[A 117:25]: Yeah.
[B 117:25]: With the individually assessed Scottish redress applications, you get that, you get £100,000, because obviously, because they understand the severity of what's going on.
[A 117:34]: Yeah.
[B 117:35]: With the Church of England scheme, it's £600,000. So it shows you— yeah, exactly, it shows you how severe basically that's going to be. So obviously that's something more. At the end of the day, the role, what we're doing here, it's the job satisfaction obviously outweighs the storeys that we hear because what we know is that we're obviously doing a job to try and make, trying to give closure to a part of your life which obviously is very troubling. And obviously if we're able to get you any compensation in relation to that, Brilliant. But obviously, yeah, it's just a bonus on top of it. Yeah, more than anything, what we found is that the people who we're speaking to, they'd rather obviously know for sure that they're going to get this form of acknowledgement and to know that someone's being held accountable for it.
[A 118:27]: Yeah, yeah.
[B 118:28]: And so is there someone you can contact for support, or would you like any support service details?
[A 118:32]: No, I've got— I'm gonna meet a couple of colleagues now down at the bar. I'm gonna have a gin and tonic. I'm gonna go Chinese tonight. I'm over in Ireland on business, so yeah, I'm absolutely fine. But certainly I'll probably not sleep much tonight either, but again, that's just standard for me. And but all told, no, I'm not gonna jump off the windowsill. And for my kids later on— and actually one of my kids is here, he's one of my colleagues— so no, it's just I'm fine, absolutely fine.
[B 118:56]: No problem. What are you gonna offer the Chinese?
[A 118:59]: I don't know yet, I've never been to a Chinese in Ireland, so see what happens. And see what the crack is like.
[B 119:04]: Yeah, yeah, there you go. Well, I hope they have a lovely evening. But this is just the final question now, Richard. Has the next steps been explained to you?
[A 119:14]: Not really, no, to be honest with you, no.
[B 119:16]: Okay, I will, um, what I'm going to do is I'm now going to explain the next step to you. So I'm just going to answer that as yes. Um, so what will happen now is that I'm going to go away and I'm going to obviously draught your witness statement. I'm going to make it detailed, going to detail it within your first-person narrative.
[A 119:38]: Yep.
[B 119:38]: Because obviously this is your witness statement. I am then going to go through and I'm going to corroborate what you've said within this witness statement today, and I'm going to match it with the GP records, what we've collected. Yep. I'm going to match it with your childcare records, what we've collected, that being from Edinburgh City Council. Council, and also from the institution care setting called CMAB Care and Education. And following that, I will then make a bundle which will provide an exhibit sheet. It will provide an exhibit bundle of all relevant records which obviously corroborate what you've said today. And once that has been drafted and been completed, it is going to be sent to you directly at the email address what we have on file, which is richard@scouselaw.co.uk. Adampervs.com.
[A 120:21]: That's correct.
[B 120:22]: Yeah, and so that'll be sent to over to you to have a look at, um, and for you to sign. And you sign and obviously just state that the information in the witness statement detailed is, um, correct, um, and the best of your ability. And once you've sent that back to us, we'll be then in a position where we'll have a WhatsApp meeting with you. The meeting won't be with me, unfortunately. Currently, right? It will be with our claims operations manager, which is Jay Taylor, and also it will be with the head solicitor here at MMA Legal. And it is not a long phone call whatsoever. All you'll need is a form of ID, be it passport or driving licence. Just put the camera in front of your face like you're taking a selfie, show obviously the ID, and then on the call, the head solicitor will state if this is acceptable and if he's happy with that. Once you've then verified, we will then submit your application to the Scottish Redress Panel. At the moment, we are unsure of the time period, what it's going to take for them to respond. We are currently under the impression that is anywhere between 8 to 12 weeks. So hopefully, if that's quick—
[A 121:35]: I wasn't expecting that answer.
[B 121:37]: I know. Yeah. Hopefully are going to come through quickly. And I do have a lot of, um, witness statements this week, just so you are aware. And I've also got, um, witness statements in the back what I'm still drafting as well.
[A 121:50]: Sure.
[B 121:50]: But from what you've given me today, like, and everything what you've done on this call, like I said, you've been absolutely fantastic, Richard. Like, you've, you've not, um, got disgruntled or anything like that when I've needed to, like, interrupt you, which obviously is a bit of a awkward situation for us both. It's not something I would want to put myself in position of interrupting you, but it's essentially just for the fluidity of the witness statement for when I go to type it up. Yeah, so hopefully I'll be able to get this done within maybe like an hour, an hour and a half, right? Okay, and then we'll go from there. I'm hoping that I might be able to get this done for you at the end of this week on Friday. If not, um, I'll definitely have it sent over to you by the end of next Friday.
[A 122:29]: Okay, that's absolutely Absolutely fine, mate. Yeah, no problem at all.
[B 122:32]: No problem. Well, thank you very much again for obviously sharing your storey with me today.
[A 122:35]: No, listen, not a problem. Incredible. Good to speak to you, and I'll catch up with you soon.
[C 122:39]: Okay.
[B 122:39]: Yeah, of course. Have a lovely evening. Bye.
[A 122:41]: Yeah, you too.
[B 122:41]: Bye-bye., `sentiment_data` = [{"sentiment":"NEUTRAL","speaker":"A","text":"Hi there.","start":160,"end":1960,"confidence":0.57637537000000005349420462152920663356781005859375},{"sentiment":"NEUTRAL","speaker":"B","text":"Hi Richard, it's James here from ML Legal.","start":1960,"end":4250,"confidence":0.86954414999999996016555314781726337969303131103515625},{"sentiment":"NEUTRAL","speaker":"B","text":"How are you?","start":4400,"end":4910,"confidence":0.7345338500000000436784830526448786258697509765625},{"sentiment":"NEUTRAL","speaker":"B","text":"How are you doing?","start":5040,"end":5790,"confidence":0.7921296399999999682250972909969277679920196533203125},{"sentiment":"POSITIVE","speaker":"A","text":"I'm okay.","start":5940,"end":6580,"confidence":0.82706979999999996611137476065778173506259918212890625},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, 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services.","start":245667,"end":248142,"confidence":0.69464150000000002282973809997201897203922271728515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Was this direct?","start":248239,"end":248967,"confidence":0.87326336000000004400334319143439643085002899169921875},{"sentiment":"NEUTRAL","speaker":"A","text":"I was given clothes.","start":249145,"end":250019,"confidence":0.743929300000000015558043742203153669834136962890625},{"sentiment":"NEGATIVE","speaker":"B","text":"Oh, sorry.","start":250424,"end":250731,"confidence":0.66955649999999999888444790485664270818233489990234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, yeah, I imagine it's a care grant or whatever it is.","start":251006,"end":255128,"confidence":0.75332796999999995790631146519444882869720458984375},{"sentiment":"NEUTRAL","speaker":"C","text":"Yeah.","start":259165,"end":259552,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And how long into being there was this provided to you?","start":259730,"end":262984,"confidence":0.7421737999999999946254547467106021940708160400390625},{"sentiment":"POSITIVE","speaker":"A","text":"A good couple of weeks anyway.","start":263333,"end":264313,"confidence":0.88859440000000000647872866466059349477291107177734375},{"sentiment":"NEUTRAL","speaker":"B","text":"So did you only have like one set of clothes?","start":274647,"end":276690,"confidence":0.848392299999999988102672432432882487773895263671875},{"sentiment":"NEUTRAL","speaker":"A","text":"One set?","start":276834,"end":277140,"confidence":0.84296599999999999308641918105422519147396087646484375},{"sentiment":"NEGATIVE","speaker":"A","text":"Well, I think in the end they would give me somebody else's clothes out of the top of that bank of clothing, but I always remember I looked right out of place because it was just\u2014 it wasn't me.","start":277220,"end":285892,"confidence":0.53274440000000000683400003254064358770847320556640625},{"sentiment":"NEUTRAL","speaker":"A","text":"I was taken from the hearing straight there, so there's no pass and go.","start":291901,"end":297154,"confidence":0.75525169999999997028083953409804962575435638427734375},{"sentiment":"NEUTRAL","speaker":"B","text":"What was the routine?","start":328706,"end":329646,"confidence":0.8033299400000000201060856852564029395580291748046875},{"sentiment":"NEUTRAL","speaker":"B","text":"What was the daily routine like there?","start":329760,"end":331462,"confidence":0.87073199999999995046806589016341604292392730712890625},{"sentiment":"NEUTRAL","speaker":"A","text":"You were, you were up here in the morning and the doors, you had to stand behind your door, wait until it was opened.","start":332337,"end":338867,"confidence":0.79264740000000000197388771994155831634998321533203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, you have to march, but literally march to the breakfast.","start":342570,"end":349780,"confidence":0.78682810000000003025633077413658611476421356201171875},{"sentiment":"NEUTRAL","speaker":"B","text":"And was this in like a hall?","start":352051,"end":353629,"confidence":0.856014669999999977534343997831456363201141357421875},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, yeah, yeah.","start":354692,"end":356302,"confidence":0.45885107000000002752670980044058524072170257568359375},{"sentiment":"NEUTRAL","speaker":"B","text":"And what would follow breakfast?","start":362200,"end":363866,"confidence":0.90027259999999997841513277307967655360698699951171875},{"sentiment":"NEUTRAL","speaker":"A","text":"You would get breakfast and you would go up, and I remember you go back up to\u2014 back up to your room.","start":364238,"end":369415,"confidence":0.8888770999999999755658564026816748082637786865234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, um, and then you would try\u2014 I think I probably had a bath or a shower or something.","start":370826,"end":377503,"confidence":0.85792659999999998365893816298921592533588409423828125},{"sentiment":"NEGATIVE","speaker":"A","text":"I really can't remember.","start":378691,"end":379670,"confidence":0.56996583999999994585294871285441331565380096435546875},{"sentiment":"POSITIVE","speaker":"A","text":"I certainly was not as bad as previous.","start":379895,"end":382222,"confidence":0.56368183999999998956553781681577675044536590576171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, so when you was\u2014 when you was able to have the bath and shower, um, was it something where you was able to have your own privacy?","start":382784,"end":391034,"confidence":0.88098719999999997032347209824365563690662384033203125},{"sentiment":"NEGATIVE","speaker":"A","text":"Oh no, no, no, no, no, no, no.","start":391242,"end":392815,"confidence":0.890693900000000038374992072931490838527679443359375},{"sentiment":"NEUTRAL","speaker":"B","text":"All right, so would you just be able to briefly describe what it was like when you was taking a shower?","start":393008,"end":396940,"confidence":0.90092236000000003315335561637766659259796142578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, it's just\u2014 I mean, showers were all open.","start":397004,"end":399187,"confidence":0.74779519999999999324558075386448763310909271240234375},{"sentiment":"NEUTRAL","speaker":"A","text":"And you were standing next to somebody.","start":399559,"end":400938,"confidence":0.74295129999999998116066990405670367181301116943359375},{"sentiment":"NEGATIVE","speaker":"A","text":"There was no privacy, no privacy whatsoever.","start":402235,"end":404327,"confidence":0.56421390000000004594227220877655781805515289306640625},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm sorry to seem like this is prying or anything like that, but was it ever a member of staff present when you were showering and stuff?","start":415590,"end":423368,"confidence":0.667651699999999959089791445876471698284149169921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, yeah, because you were watched 24\/7.","start":423529,"end":424885,"confidence":0.61911075999999998220602037690696306526660919189453125},{"sentiment":"NEUTRAL","speaker":"A","text":"There, it was constant.","start":425847,"end":427076,"confidence":0.73041146999999995159669197164475917816162109375},{"sentiment":"NEGATIVE","speaker":"A","text":"You couldn't be left alone unless, unless you're in your room locked in.","start":427464,"end":430683,"confidence":0.53278619999999998757544972249888814985752105712890625},{"sentiment":"NEUTRAL","speaker":"B","text":"What was contact like with your family?","start":441362,"end":447810,"confidence":0.84270809999999995998365420746267773211002349853515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Would you ever refuse or deny contact?","start":447890,"end":449879,"confidence":0.72582449999999998357935737658408470451831817626953125},{"sentiment":"NEGATIVE","speaker":"A","text":"I've never seen them for 3 weeks.","start":449945,"end":450834,"confidence":0.5726192599999999632842673236154951155185699462890625},{"sentiment":"NEGATIVE","speaker":"A","text":"Was not allowed to see them.","start":451304,"end":452032,"confidence":0.84535320000000002682583044588682241737842559814453125},{"sentiment":"NEGATIVE","speaker":"B","text":"He wasn't allowed to see him?","start":453068,"end":454056,"confidence":0.583300200000000046429704525507986545562744140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Nope.","start":454137,"end":454315,"confidence":0.48655769999999998187689698170288465917110443115234375},{"sentiment":"NEGATIVE","speaker":"A","text":"No family contact for 3 weeks.","start":454639,"end":456258,"confidence":0.65400683999999997819685404465417377650737762451171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Did you have a request to try and contact your family?","start":456306,"end":458735,"confidence":0.8514475999999999711320697315386496484279632568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, yeah, yeah, I wanted my mum.","start":459370,"end":461042,"confidence":0.6373997300000000532094190930365584790706634521484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, yeah.","start":461332,"end":462731,"confidence":0.493536470000000004887397153652273118495941162109375},{"sentiment":"NEUTRAL","speaker":"A","text":"And there was once that they did come up, but, um, only because they wanted\u2014 the assessment said, what, just me to see a psychologist?","start":463278,"end":470512,"confidence":0.74374187000000002711885827011428773403167724609375},{"sentiment":"NEUTRAL","speaker":"A","text":"And he had turned up.","start":470593,"end":471436,"confidence":0.77224535000000005258158353171893395483493804931640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay, one moment for a second.","start":472538,"end":473835,"confidence":0.76253340000000002785185415632440708577632904052734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Sure.","start":474159,"end":474289,"confidence":0.47534682999999999797324790051789022982120513916015625},{"sentiment":"NEUTRAL","speaker":"B","text":"Can you remember the child psychologist's name?","start":492825,"end":496874,"confidence":0.80445986999999996580612560137524269521236419677734375},{"sentiment":"POSITIVE","speaker":"B","text":"No, that's fine, don't worry.","start":497100,"end":499815,"confidence":0.706536199999999947607420835993252694606781005859375},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, I was not in a good way.","start":500674,"end":501995,"confidence":0.80306195999999996359974829829297959804534912109375},{"sentiment":"NEGATIVE","speaker":"A","text":"Um, to say the least.","start":503247,"end":504292,"confidence":0.5492461299999999990717469700030051171779632568359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Can you remember what the outcome was from you being seen by the child psychologist?","start":511049,"end":516057,"confidence":0.80869429999999997704662746400572359561920166015625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, it was never discussed with me.","start":516105,"end":517042,"confidence":0.57347970000000003665263648144900798797607421875},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I was never privy to that information.","start":517349,"end":518965,"confidence":0.6564330000000000442383907284238375723361968994140625},{"sentiment":"NEUTRAL","speaker":"B","text":"So I just put the outcome of which was never discussed with me.","start":524180,"end":526466,"confidence":0.50220494999999998331219330793828703463077545166015625},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, none of this was discussed with me in any way, shape, or form.","start":526936,"end":530585,"confidence":0.57125663999999998221568375811330042779445648193359375},{"sentiment":"NEUTRAL","speaker":"A","text":"I was put in there so I couldn't abscond.","start":531721,"end":533853,"confidence":0.71709849999999997205435420255525968968868255615234375},{"sentiment":"NEUTRAL","speaker":"B","text":"So now I'm just gonna go into the next question.","start":555151,"end":556677,"confidence":0.78061384000000000327190718962810933589935302734375},{"sentiment":"NEUTRAL","speaker":"B","text":"How did the other children genuinely treat you?","start":557261,"end":560733,"confidence":0.576040499999999955349494484835304319858551025390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, because I was in Edinburgh, it genuinely wasn't as bad, but there was still a tier system, um, as in hierarchy.","start":562266,"end":572269,"confidence":0.5875780999999999920646587270312011241912841796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Obviously I was still quite young, and there's children there up to 16.","start":572915,"end":576336,"confidence":0.8047874999999999889865875957184471189975738525390625},{"sentiment":"NEUTRAL","speaker":"B","text":"The children there that were 16?","start":597700,"end":599060,"confidence":0.76264363999999995602507851799600757658481597900390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, there's older children.","start":599417,"end":600405,"confidence":0.68047296999999995481545056463801302015781402587890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, yeah, I should put the other children.","start":600470,"end":608562,"confidence":0.62969905000000003791882363657350651919841766357421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay, there were a tier system hierarchy.","start":608627,"end":610500,"confidence":0.75125604999999995303738842267193831503391265869140625},{"sentiment":"NEUTRAL","speaker":"B","text":"I was still quite young.","start":610904,"end":611760,"confidence":0.7546186999999999756028046249412000179290771484375},{"sentiment":"NEUTRAL","speaker":"B","text":"There were children there that were 16.","start":611953,"end":613859,"confidence":0.65842133999999996607499497258686460554599761962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, they were, they were the, like, say, the kingpins, you know what I mean?","start":615478,"end":618242,"confidence":0.69091550000000001574562702444382011890411376953125},{"sentiment":"NEUTRAL","speaker":"B","text":"So to speak.","start":623354,"end":624078,"confidence":0.73231034999999999879349843467934988439083099365234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":624561,"end":626250,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"How did they, how did the staff genuinely treat you?","start":627988,"end":630858,"confidence":0.75115100000000001312372432948905043303966522216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Like, uh, you're only the one he cared for, put it that way.","start":634504,"end":639624,"confidence":0.714371199999999983987208906910382211208343505859375},{"sentiment":"NEUTRAL","speaker":"A","text":"You were there, they were there to do a job.","start":640050,"end":641846,"confidence":0.78172374000000000027199575924896635115146636962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"You know what I mean?","start":642251,"end":642542,"confidence":0.67174845999999999168750264288973994553089141845703125},{"sentiment":"NEUTRAL","speaker":"A","text":"They were turning up to do the job, but there was no one-to-one.","start":642591,"end":644906,"confidence":0.76231660000000001087272494260105304419994354248046875},{"sentiment":"NEUTRAL","speaker":"A","text":"You were just there.","start":648027,"end":649191,"confidence":0.76460092999999995644344608081155456602573394775390625},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, it was just a routine.","start":649579,"end":651585,"confidence":0.7540393499999999971095121509279124438762664794921875},{"sentiment":"NEGATIVE","speaker":"B","text":"So the staff didn't care for you, they were only there to do a job.","start":668140,"end":670803,"confidence":0.65258439999999995340118630338110961019992828369140625},{"sentiment":"NEUTRAL","speaker":"B","text":"There was no one-to-one, you were just there.","start":670883,"end":672727,"confidence":0.80016860000000000763265006753499619662761688232421875},{"sentiment":"NEUTRAL","speaker":"B","text":"There was no routine.","start":673112,"end":674059,"confidence":0.69049499999999996990851514055975712835788726806640625},{"sentiment":"NEUTRAL","speaker":"B","text":"And was there any form of rules, punishments, isolation, or unsafe arrangements that was enforced by the staff?","start":674716,"end":681805,"confidence":0.61162649999999996186517137175542302429676055908203125},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, they had a single cell that would put you in and strip you.","start":681869,"end":685141,"confidence":0.58858686999999998423760416699224151670932769775390625},{"sentiment":"NEGATIVE","speaker":"B","text":"Oh, sorry, a single cell which they'd strip you?","start":686119,"end":688301,"confidence":0.59916340000000001264623961105826310813426971435546875},{"sentiment":"NEUTRAL","speaker":"A","text":"They'd strip you, and it had peepholes, and all the kids\u2014 they'd make the kids bang on the door when they're\u2014 because you wouldn't be\u2014 you'd be allowed out for breakfast.","start":688782,"end":694700,"confidence":0.589853469999999990847072695032693445682525634765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Hold on one second.","start":695408,"end":697368,"confidence":0.68062323000000002348741645619156770408153533935546875},{"sentiment":"NEGATIVE","speaker":"B","text":"Sorry about this, Richard.","start":697532,"end":698332,"confidence":0.64079136000000003203780352123430930078029632568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":698626,"end":698920,"confidence":0.58435179999999997679793750648968853056430816650390625},{"sentiment":"NEUTRAL","speaker":"B","text":"I just saw about this, correct?","start":725825,"end":726867,"confidence":0.86416389999999998483559693340794183313846588134765625},{"sentiment":"NEUTRAL","speaker":"B","text":"They had a single cell which they would strip you in.","start":727925,"end":729961,"confidence":0.58918625000000002245315045001916587352752685546875},{"sentiment":"NEGATIVE","speaker":"B","text":"There was peepholes, there was peepholes in the cell in which the other children would look through to mock you and bang on the door, correct?","start":730474,"end":737286,"confidence":0.68854979999999998963033931431709788739681243896484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":737607,"end":737880,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEGATIVE","speaker":"A","text":"And you would, you've been there for the duration of your punishment.","start":738360,"end":742128,"confidence":0.6046015000000000139124267661827616393566131591796875},{"sentiment":"NEUTRAL","speaker":"B","text":"You've been there for the duration of the punishment?","start":747450,"end":749796,"confidence":0.6785162700000000324251914207707159221172332763671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, it was 3 days.","start":749876,"end":750985,"confidence":0.772247899999999987130649969913065433502197265625},{"sentiment":"NEUTRAL","speaker":"A","text":"You've been there for 3 days, 3 days, 3 days, maybe 4 days, and you would be stripped naked and you would obviously bring your food in, but there's no\u2014 there's no, um, nothing at all to do.","start":751097,"end":764290,"confidence":0.59957640000000000934932131713139824569225311279296875},{"sentiment":"NEUTRAL","speaker":"A","text":"No books, no nothing.","start":764434,"end":765366,"confidence":0.58139269999999998450590510401525534689426422119140625},{"sentiment":"NEUTRAL","speaker":"B","text":"So as you put, the punishment would last up to 3 or 4 days.","start":798059,"end":800389,"confidence":0.7317272999999999694153984819422475993633270263671875},{"sentiment":"NEGATIVE","speaker":"B","text":"You would be naked, not provided any books or stimulant.","start":800486,"end":802347,"confidence":0.7585044499999999967343455864465795457363128662109375},{"sentiment":"NEUTRAL","speaker":"B","text":"They would only provide you with food.","start":802444,"end":805577,"confidence":0.5462690599999999729874389231554232537746429443359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yep, correct.","start":805997,"end":806969,"confidence":0.5405896999999999508190740016289055347442626953125},{"sentiment":"NEGATIVE","speaker":"A","text":"They did have a potty in the corner, you pissing the pot legs.","start":807454,"end":809688,"confidence":0.5558020999999999656182581020402722060680389404296875},{"sentiment":"NEUTRAL","speaker":"B","text":"If you ever used the, uh, the pot, was it ever changed if you, if you requested for it to be changed?","start":822353,"end":829300,"confidence":0.86703669999999999351558699345332570374011993408203125},{"sentiment":"NEGATIVE","speaker":"A","text":"No, no, you once Once a day you would be let out to empty your piss pot, um, and that's it, you're back in again.","start":829365,"end":838377,"confidence":0.66229283999999999377195081251556985080242156982421875},{"sentiment":"NEUTRAL","speaker":"A","text":"You didn't even have\u2014 I know even in prison, like, you get exercise.","start":839480,"end":842100,"confidence":0.641275400000000050937387641170062124729156494140625},{"sentiment":"NEGATIVE","speaker":"A","text":"There's never any, nothing like that.","start":842181,"end":843557,"confidence":0.46150619999999997755679714828147552907466888427734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":847136,"end":849326,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEGATIVE","speaker":"B","text":"So again, um, it is going to be, um Identifying what you'd now consider abuse that you suffered whilst she was at the assessment centre.","start":856055,"end":865900,"confidence":0.54466420000000004275619858162826858460903167724609375},{"sentiment":"NEGATIVE","speaker":"B","text":"And so in relation to neglect, that would be any inadequate or withholding of food, clothing, warmth, hygiene, supervision, safety, medical care, education, or emotional support, unsafe confinement, failure to protect from bullying, violence, sexual harm, or other children or unsafe adults.","start":867787,"end":883809,"confidence":0.89768225000000001490008116888930089771747589111328125},{"sentiment":"NEGATIVE","speaker":"B","text":"Looking back, would you say that you was a victim of neglect whilst she was at the assessment centre?","start":884292,"end":888148,"confidence":0.5227814299999999914092541075660847127437591552734375},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, 100%.","start":888363,"end":889337,"confidence":0.54147124000000002030930090768379159271717071533203125},{"sentiment":"NEGATIVE","speaker":"A","text":"Predominantly psychological.","start":894890,"end":899917,"confidence":0.492550800000000010836487263077287934720516204833984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Looking back at your time when you was at the assessment centre, is there anything what you'd now consider as physical abuse?","start":910759,"end":918087,"confidence":0.53260695999999996264051560501684434711933135986328125},{"sentiment":"NEUTRAL","speaker":"A","text":"You were given a punch here and there, yeah.","start":919064,"end":921179,"confidence":0.8217752000000000389690058000269345939159393310546875},{"sentiment":"NEGATIVE","speaker":"A","text":"If you step\u2014 if you stepped out of line, if you're only going to put in a cell, you were given a punch or a slap.","start":922746,"end":927060,"confidence":0.693199200000000015364776118076406419277191162109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Can you recall where they'd hit you?","start":938153,"end":939684,"confidence":0.80618590000000001083435563487000763416290283203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Was it in the face?","start":940905,"end":942044,"confidence":0.813569399999999998129851519479416310787200927734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Genitals.","start":943425,"end":944170,"confidence":0.61176233999999996004959257334121502935886383056640625},{"sentiment":"NEGATIVE","speaker":"A","text":"Give you a kick or a punch in the genitals.","start":944252,"end":946204,"confidence":0.5498893000000000252924792221165262162685394287109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Never anywhere that could be seen.","start":947750,"end":948859,"confidence":0.5606474999999999653255144949071109294891357421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Never.","start":949310,"end":949599,"confidence":0.43164802000000002113466734954272396862506866455078125},{"sentiment":"NEGATIVE","speaker":"B","text":"Looking back at your time, would you say that there's anything what you would now consider as emotional abuse?","start":958978,"end":963380,"confidence":0.496141639999999994881108023037086240947246551513671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh yeah, yeah.","start":964793,"end":965719,"confidence":0.484886380000000005718874263038742356002330780029296875},{"sentiment":"NEUTRAL","speaker":"B","text":"And then again, for looking back at your time at the assessment centre, is there anything what you'd now consider as sexual abuse?","start":967723,"end":972056,"confidence":0.495288200000000011780088016166700981557369232177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, no, no, no problem.","start":974363,"end":977093,"confidence":0.52579209999999998448316773647093214094638824462890625},{"sentiment":"NEGATIVE","speaker":"B","text":"So I'm going to ask the following questions again in relation to all three levels of abuse that you suffered while you was at the assessment centre.","start":977800,"end":986055,"confidence":0.68965750000000003439026841078884899616241455078125},{"sentiment":"NEUTRAL","speaker":"B","text":"So in relation to the neglect, Richard, could you please confirm who was involved or responsible?","start":986714,"end":992078,"confidence":0.7342729999999999535020833718590438365936279296875},{"sentiment":"NEUTRAL","speaker":"A","text":"The system.","start":993540,"end":994182,"confidence":0.4747141999999999750770030004787258803844451904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"The system is the system, yeah, clear and simple.","start":995162,"end":997892,"confidence":0.6596100000000000296296320811961777508258819580078125},{"sentiment":"NEUTRAL","speaker":"A","text":"There is only one answer, yeah, yeah, it's the system.","start":998117,"end":1000735,"confidence":0.57955360000000000209041672860621474683284759521484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Edinburgh Council.","start":1001008,"end":1002695,"confidence":0.74940704999999996349657749306061305105686187744140625},{"sentiment":"NEGATIVE","speaker":"A","text":"Or in our children's panel allowed this to happen by putting the children in here.","start":1003420,"end":1008892,"confidence":0.8872884500000000063124616644927300512790679931640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Can you think of any specific\u2014 sorry, can you remember any names or any specific roles, descriptions of the staff?","start":1021296,"end":1031050,"confidence":0.76737080000000001955839934453251771628856658935546875},{"sentiment":"NEUTRAL","speaker":"A","text":"One springs to mind, and his name is Ronnie Motherwell.","start":1032376,"end":1036008,"confidence":0.8220927000000000095525365395587868988513946533203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Ronnie Motherwell?","start":1037399,"end":1038431,"confidence":0.85937995000000000356266127710114233195781707763671875},{"sentiment":"POSITIVE","speaker":"B","text":"Yes.","start":1041826,"end":1041891,"confidence":0.461038950000000002926725528595852665603160858154296875},{"sentiment":"NEGATIVE","speaker":"B","text":"And would you say, um, Ronnie Motherwell was responsible for any of the abuse that you suffered when you was there?","start":1042004,"end":1050094,"confidence":0.63941199999999998038191506566363386809825897216796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Could you specifically highlight which levels of abuse?","start":1051359,"end":1054205,"confidence":0.576542200000000004678213372244499623775482177734375},{"sentiment":"NEGATIVE","speaker":"B","text":"Which type of abuse?","start":1054464,"end":1056146,"confidence":0.6524803999999999604142431053332984447479248046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Punchy.","start":1056469,"end":1056744,"confidence":0.54248540000000000649293951937579549849033355712890625},{"sentiment":"NEUTRAL","speaker":"A","text":"He would kick you if you were gonna get\u2014 yeah, I mean, it's\u2014 yeah, just an odd dig.","start":1057046,"end":1062064,"confidence":0.6268983500000000486096496388199739158153533935546875},{"sentiment":"NEUTRAL","speaker":"A","text":"It was not to the extent as Lendrick Muir, but there was\u2014 you're always alert, you know.","start":1062144,"end":1068700,"confidence":0.84982239999999997781543470409815199673175811767578125},{"sentiment":"NEGATIVE","speaker":"A","text":"I mean, you knew what was coming if you stood out of line.","start":1068748,"end":1071045,"confidence":0.5326003999999999738435008111991919577121734619140625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":1071595,"end":1071918,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And again, in relation to who was responsible, um, for the physical abuse, um, who would you say was involved or responsible for that?","start":1090948,"end":1101476,"confidence":0.56744369999999999532036554228398017585277557373046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Staff.","start":1101783,"end":1102107,"confidence":0.68702227000000004597524139171582646667957305908203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":1103158,"end":1103336,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Do you remember any specific names?","start":1103449,"end":1104678,"confidence":0.87810040000000000315338866130332462489604949951171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, Ronnie Motherwell was one.","start":1105115,"end":1106133,"confidence":0.7616464499999999748780510344658978283405303955078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, not really.","start":1107598,"end":1108440,"confidence":0.56558059999999998890274355289875529706478118896484375},{"sentiment":"NEUTRAL","speaker":"A","text":"He always starts\u2014 he always sprung to mind.","start":1108506,"end":1110504,"confidence":0.69665915000000000478763695355155505239963531494140625},{"sentiment":"NEGATIVE","speaker":"A","text":"Um, he was a Scouse, like, yeah, in the highest order.","start":1111537,"end":1115094,"confidence":0.8592788000000000092626351033686660230159759521484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And again, in relation to the emotional abuse, um, are you able to confirm who was involved or responsible?","start":1133385,"end":1138468,"confidence":0.56904279999999995975912270296248607337474822998046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, everybody dealt with my care package, to be fair.","start":1140391,"end":1144131,"confidence":0.7764216999999999924142457530251704156398773193359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Everyone dealt with your care package?","start":1144725,"end":1146555,"confidence":0.8141269700000000053563553592539392411708831787109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Everybody dealt with my care package, yeah, because I mean, I go to an assessment centre\u2014 sorry, I go to a children's panel, and there was no dialogue with myself.","start":1146684,"end":1158162,"confidence":0.52558599999999999763389268991886638104915618896484375},{"sentiment":"NEGATIVE","speaker":"A","text":"I went there because I kept absconding from Landryk Muir, and the next thing I know, I walked\u2014 I was shackled and put into a social worker's car.","start":1158226,"end":1168661,"confidence":0.49246224999999999027977537480182945728302001953125},{"sentiment":"NEGATIVE","speaker":"A","text":"Taken from my parents, no explanation, no nothing.","start":1170589,"end":1173849,"confidence":0.6392463999999999924028770692530088126659393310546875},{"sentiment":"NEUTRAL","speaker":"B","text":"You were shackled, did you say?","start":1174588,"end":1175937,"confidence":0.61705816000000002219394446001388132572174072265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Handcuffs, eye cuffs, yeah, yeah, cuffs, so I couldn't abscond, I couldn't run away, because if I got to that door, I would have, trust me.","start":1176050,"end":1186667,"confidence":0.65301036999999995114052353528677485883235931396484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, so you was putting cuffs on, then putting cuffs and taken to the car, then straight to the assessment centre, straight there.","start":1186828,"end":1194297,"confidence":0.724248699999999967502617437276057898998260498046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, there's no passing go, there's no goodbye to parents, nothing.","start":1194410,"end":1201785,"confidence":0.671571970000000018075070329359732568264007568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"I always remember the children's panel had a button under the table, and I knew\u2014 obviously I knew exactly what was going to happen.","start":1209647,"end":1218100,"confidence":0.6514202399999999837376662981114350259304046630859375},{"sentiment":"NEUTRAL","speaker":"A","text":"The button was pressed, you could hear it.","start":1218729,"end":1220665,"confidence":0.76100372999999998935294343027635477483272552490234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, indicate them to lock the doors down the stairs.","start":1221243,"end":1223549,"confidence":0.71590359999999997331343593032215721905231475830078125},{"sentiment":"NEUTRAL","speaker":"B","text":"And was this the door downstairs?","start":1230412,"end":1232342,"confidence":0.845036270000000033775222618714906275272369384765625},{"sentiment":"NEUTRAL","speaker":"B","text":"You mean in the entrance of the building?","start":1232422,"end":1233613,"confidence":0.7824294000000000526284793522791005671024322509765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Correct.","start":1234031,"end":1234368,"confidence":0.58715682999999996294349102754495106637477874755859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, yeah, they sealed it so I couldn't get out.","start":1234594,"end":1236604,"confidence":0.52989834999999996245634292790782637894153594970703125},{"sentiment":"NEUTRAL","speaker":"C","text":"Hi, this is Craig.","start":1250472,"end":1251812,"confidence":0.75603629999999999444781906277057714760303497314453125},{"sentiment":"NEUTRAL","speaker":"C","text":"Hi Craig, it's Leah Horland from Eleanor Legal.","start":1252959,"end":1256319,"confidence":0.90649959999999996096420318281161598861217498779296875},{"sentiment":"NEUTRAL","speaker":"C","text":"Is now still a good time to conduct your witness statement?","start":1256707,"end":1259111,"confidence":0.86225956999999997520944816642440855503082275390625},{"sentiment":"NEGATIVE","speaker":"B","text":"So now we're just going to go through each level of the abuse.","start":1261182,"end":1265279,"confidence":0.71929586000000000911569486561347730457782745361328125},{"sentiment":"NEUTRAL","speaker":"B","text":"If you're able to provide one clear example of what happened, where and when did it occur, what was happening before the abuse took place, during, and afterwards.","start":1265424,"end":1275541,"confidence":0.71797529999999998295834302552975714206695556640625},{"sentiment":"NEUTRAL","speaker":"B","text":"So we'll start first with the neglect.","start":1275994,"end":1277469,"confidence":0.490982320000000027615527642410597763955593109130859375},{"sentiment":"NEUTRAL","speaker":"B","text":"Could you please provide me with one clear example of what happened, Richard?","start":1280155,"end":1283272,"confidence":0.83466476000000000556866552869905717670917510986328125},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, well, neglect to me was being put in a room for 3 days, potentially, or longer or shorter, and on average 3 days with no clothing, no stimulation, no light.","start":1283934,"end":1299591,"confidence":0.662523100000000031428726288140751421451568603515625},{"sentiment":"NEUTRAL","speaker":"C","text":"Kind of your final chance to say what you need to say.","start":1303580,"end":1308116,"confidence":0.857036050000000049209347707801498472690582275390625},{"sentiment":"NEGATIVE","speaker":"A","text":"And what abuse did you want?","start":1308681,"end":1310118,"confidence":0.4935943799999999992422772265854291617870330810546875},{"sentiment":"NEUTRAL","speaker":"C","text":"I mean, you got a drink or something nearby?","start":1310312,"end":1313842,"confidence":0.87781719999999996417727743391878902912139892578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, people can understand.","start":1316313,"end":1318387,"confidence":0.52628094000000003038763907170505262911319732666015625},{"sentiment":"NEGATIVE","speaker":"A","text":"You mean you're ripped from your family, put into this surrounding without any chat, dialogue, anything?","start":1318468,"end":1326079,"confidence":0.83787595999999997520291117325541563332080841064453125},{"sentiment":"NEGATIVE","speaker":"C","text":"Some questions could be quite upsetting because to give concerning home and care in the same past.","start":1327200,"end":1331598,"confidence":0.852978470000000044137777877040207386016845703125},{"sentiment":"NEUTRAL","speaker":"C","text":"Just take your right side now.","start":1332810,"end":1333876,"confidence":0.7759169999999999678408357794978655874729156494140625},{"sentiment":"NEUTRAL","speaker":"C","text":"And before we do start, have you previously made any civil claim, criminal injuries claim, retrafication complaint, police report, inquiry statement, or claim to another team about any assistance you received?","start":1335766,"end":1349367,"confidence":0.7583718999999999876848733038059435784816741943359375},{"sentiment":"NEUTRAL","speaker":"C","text":"And have you ever received any payment, apology, settlement, or decision Do you recall what happened after this?","start":1351126,"end":1365427,"confidence":0.80825749999999996209254504719865508377552032470703125},{"sentiment":"NEUTRAL","speaker":"A","text":"What respect?","start":1366553,"end":1367249,"confidence":0.50517434000000005500652378032100386917591094970703125},{"sentiment":"NEUTRAL","speaker":"B","text":"So once you was obviously let out of the room, all right, just go back into mainstream then.","start":1367605,"end":1373399,"confidence":0.8004305400000000236815367316012270748615264892578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, you get your collection of clothes, you get your clothes back, and you just go back into your room.","start":1374760,"end":1379338,"confidence":0.8039104999999999723314658695016987621784210205078125},{"sentiment":"NEGATIVE","speaker":"A","text":"But I was put in there for 3 days because I refused to eat for 4 days.","start":1385067,"end":1389757,"confidence":0.8823676000000000296807911581709049642086029052734375},{"sentiment":"NEGATIVE","speaker":"B","text":"You refused to eat for 4 days?","start":1394402,"end":1396544,"confidence":0.81151870000000003724238695212989114224910736083984375},{"sentiment":"NEUTRAL","speaker":"C","text":"Yep.","start":1398780,"end":1398891,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"NEGATIVE","speaker":"B","text":"So now this will be in relation to the emotional abuse.","start":1407510,"end":1410871,"confidence":0.56030535999999997454068534352700226008892059326171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Are you able to provide a clear example of what happened, where and when did it occur, what happened before, during, and afterwards?","start":1412410,"end":1417921,"confidence":0.87302420000000002797690967781818471848964691162109375},{"sentiment":"NEGATIVE","speaker":"A","text":"I mean, I'm sounding like a stuck record here, but the motion\u2014 the emotional abuse started when I was in that children's panel, you know what I mean?","start":1420379,"end":1428213,"confidence":0.6871083000000000051699089453904889523983001708984375},{"sentiment":"NEUTRAL","speaker":"A","text":"There was never any questions as to why I absconded from Lendrickmuir.","start":1429163,"end":1433956,"confidence":0.72516550000000001841016228354419581592082977294921875},{"sentiment":"NEGATIVE","speaker":"A","text":"And obviously I could have told somebody, um, but I was just labelled as this delinquent, and then the best thing was just to lock me up.","start":1435980,"end":1448882,"confidence":0.6959874999999999811706175023573450744152069091796875},{"sentiment":"NEGATIVE","speaker":"A","text":"And that emotionally screwed me up big time.","start":1451962,"end":1454896,"confidence":0.96639620000000003852136387649807147681713104248046875},{"sentiment":"NEUTRAL","speaker":"B","text":"It's just to go back a little bit, and if ever you do feel like obviously that you're repeating yourself I do apologise, obviously, for the repetitive questions.","start":1480577,"end":1490829,"confidence":0.59645479999999995168735722472774796187877655029296875},{"sentiment":"NEUTRAL","speaker":"B","text":"If the question\u2014 if the answer is the same, don't worry about giving a repetitive answer.","start":1491573,"end":1496621,"confidence":0.74134759999999999546815843132208101451396942138671875},{"sentiment":"POSITIVE","speaker":"B","text":"It's still okay to do so.","start":1496685,"end":1498043,"confidence":0.65135854000000004138115627938532270491123199462890625},{"sentiment":"POSITIVE","speaker":"B","text":"Okay, no problem.","start":1498302,"end":1500162,"confidence":0.5840469600000000038875214158906601369380950927734375},{"sentiment":"NEUTRAL","speaker":"B","text":"And finally, the final example, if you'd be able to give one clear example of what happened in relation to the physical abuse, where and when did it occur and what happened?","start":1500631,"end":1511144,"confidence":0.59593916000000002330949655515723861753940582275390625},{"sentiment":"POSITIVE","speaker":"A","text":"It wasn't as bad as previous establishments.","start":1511459,"end":1517550,"confidence":0.52402603999999997075320834483136422932147979736328125},{"sentiment":"NEGATIVE","speaker":"A","text":"But I mean, we were teenagers, and if you anything out of line, then you would get a dig, you got punched.","start":1518514,"end":1526693,"confidence":0.71932936000000002874088522730744443833827972412109375},{"sentiment":"NEUTRAL","speaker":"A","text":"So it would happen, might happen on a daily basis, it might happen every 3 days, just when I got a bit cocky or rebelled, you know what I mean, you're put back into line.","start":1527367,"end":1537570,"confidence":0.56761479999999997492210468408302403986454010009765625},{"sentiment":"NEUTRAL","speaker":"B","text":"So you said you'd receive a dig?","start":1544092,"end":1547170,"confidence":0.66653919999999999834727759662200696766376495361328125},{"sentiment":"NEUTRAL","speaker":"A","text":"A dig or a punch?","start":1547798,"end":1548491,"confidence":0.77754325000000001910649416458909399807453155517578125},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, a dig, as in a dig in the ribs, or yeah, punching genitals, or kicking genitals.","start":1548604,"end":1552519,"confidence":0.51410290000000002930136133727501146495342254638671875},{"sentiment":"NEUTRAL","speaker":"B","text":"And again, can you recall anything what was happening, what would happen after this, after being in receipt of a punch?","start":1571467,"end":1578131,"confidence":0.87525487000000001813759809010662138462066650390625},{"sentiment":"NEUTRAL","speaker":"A","text":"You would just go on about your daily routine, whatever that may be, the norm.","start":1579110,"end":1585870,"confidence":0.73993220000000003988560592915746383368968963623046875},{"sentiment":"NEUTRAL","speaker":"A","text":"It was just accepted.","start":1592604,"end":1593685,"confidence":0.7151139399999999479717871508910320699214935302734375},{"sentiment":"NEUTRAL","speaker":"B","text":"When you say it was accepted, was this by members of staff?","start":1595460,"end":1599140,"confidence":0.865621500000000043684167394530959427356719970703125},{"sentiment":"NEGATIVE","speaker":"A","text":"Not by me.","start":1599510,"end":1599911,"confidence":0.4859904299999999732762034909683279693126678466796875},{"sentiment":"POSITIVE","speaker":"A","text":"It was\u2014 I just accepted it because I was\u2014 it was, it was the right thing to do in my head.","start":1600008,"end":1605025,"confidence":0.69577604999999997925641537221963517367839813232421875},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, I had been out of hand or I'd done whatever I'd done, and I mean, and that was your\u2014 I mean, obviously there's consequences in life, and that to me is a consequence.","start":1605945,"end":1613435,"confidence":0.5117661399999999805032757649314589798450469970703125},{"sentiment":"NEGATIVE","speaker":"A","text":"At the time, when you're a teenager, you just don't know any better.","start":1615375,"end":1617729,"confidence":0.6542122999999999688469642933341674506664276123046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":1624487,"end":1636533,"confidence":0.58435179999999997679793750648968853056430816650390625},{"sentiment":"NEGATIVE","speaker":"B","text":"So now the relating 5 questions are going to be very repetitive, but it's just going to be in relation to the neglect, emotional, physical abuse.","start":1645474,"end":1652909,"confidence":0.79748520000000000518269871463417075574398040771484375},{"sentiment":"NEUTRAL","speaker":"B","text":"How often did the neglect happen?","start":1653406,"end":1655537,"confidence":0.574992949999999947152673485106788575649261474609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Over what period?","start":1656114,"end":1656819,"confidence":0.76777660000000003126530145891592837870121002197265625},{"sentiment":"NEGATIVE","speaker":"B","text":"And did it ever change or become worse?","start":1656868,"end":1658534,"confidence":0.7816435999999999939547024041530676186084747314453125},{"sentiment":"NEGATIVE","speaker":"A","text":"Well, you were neglected from the minute you were in there.","start":1658999,"end":1661354,"confidence":0.8476777699999999970970065987785346806049346923828125},{"sentiment":"NEGATIVE","speaker":"A","text":"Really, I mean, from day 1 to day 21, you were neglected.","start":1662220,"end":1667588,"confidence":0.76318030000000003365556722201290540397167205810546875},{"sentiment":"NEGATIVE","speaker":"A","text":"Looking back, you know, I mean, I mean, you wouldn't treat an animal the way that we were treated as children.","start":1670609,"end":1675017,"confidence":0.71995229999999998948823076716507785022258758544921875},{"sentiment":"POSITIVE","speaker":"A","text":"This is a big thing.","start":1683279,"end":1684057,"confidence":0.54810420000000004137064024689607322216033935546875},{"sentiment":"NEUTRAL","speaker":"A","text":"We were children, okay?","start":1684170,"end":1685774,"confidence":0.66437480000000004309868018026463687419891357421875},{"sentiment":"NEGATIVE","speaker":"A","text":"And it's horrendous.","start":1686341,"end":1688204,"confidence":0.9105917999999999512539261559140868484973907470703125},{"sentiment":"NEUTRAL","speaker":"C","text":"Say she had been there since the 2nd of August 1968 and that Crosslet is the only home that she has known.","start":1696190,"end":1702170,"confidence":0.8877036000000000370846464647911489009857177734375},{"sentiment":"NEUTRAL","speaker":"C","text":"You remained at Crosslet during your early childhood, but Crosslet was under quarryers but it was not classed as a quarryer's home.","start":1704050,"end":1711750,"confidence":0.77114300000000002288658151883282698690891265869140625},{"sentiment":"NEUTRAL","speaker":"C","text":"So it's\u2014 does that make sense?","start":1711750,"end":1713080,"confidence":0.79761910000000002529674247853108681738376617431640625},{"sentiment":"NEUTRAL","speaker":"B","text":"[Speaker:MR RICHARD GARRIE] And again, the same question but this time in relation to the emotional abuse, Richard.","start":1713080,"end":1718530,"confidence":0.5846404400000000389781007470446638762950897216796875},{"sentiment":"NEGATIVE","speaker":"B","text":"How often did this happen, over what period, and did it ever change or become worse.","start":1718530,"end":1722062,"confidence":0.74195730000000004178417611910845153033733367919921875},{"sentiment":"NEGATIVE","speaker":"A","text":"My emotions were\u2014 I mean, I couldn't focus, I couldn't think, and I was just robotic.","start":1722500,"end":1730661,"confidence":0.90818440000000000278390643870807252824306488037109375},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, I was in the system, so your emotions didn't come into anything back then.","start":1731148,"end":1740386,"confidence":0.6861414999999999597690703012631274759769439697265625},{"sentiment":"NEUTRAL","speaker":"C","text":"Was 1973.","start":1747250,"end":1748710,"confidence":0.8161251000000000477285766464774496853351593017578125},{"sentiment":"NEUTRAL","speaker":"C","text":"You've been there from the age of 5, and it looks like you were there for about a year.","start":1748710,"end":1753230,"confidence":0.7885543999999999886796331338700838387012481689453125},{"sentiment":"NEGATIVE","speaker":"B","text":"I couldn't think.","start":1754490,"end":1755450,"confidence":0.62296680000000004273630338502698577940464019775390625},{"sentiment":"NEGATIVE","speaker":"B","text":"I was robotic.","start":1755450,"end":1756060,"confidence":0.60987320000000000419504431192763149738311767578125},{"sentiment":"NEUTRAL","speaker":"B","text":"I was just in the system.","start":1756410,"end":1757360,"confidence":0.59827010000000002687414735191850923001766204833984375},{"sentiment":"NEUTRAL","speaker":"B","text":"My emotions never came into question back then.","start":1757450,"end":1759780,"confidence":0.68298804999999995768433791454299353063106536865234375},{"sentiment":"NEGATIVE","speaker":"A","text":"No, no, obviously I'm fucked up.","start":1760090,"end":1762790,"confidence":0.94576709999999997169339849278912879526615142822265625},{"sentiment":"NEUTRAL","speaker":"A","text":"That's, again, that's the way I felt at the time.","start":1763850,"end":1765680,"confidence":0.82931732999999996369666632745065726339817047119140625},{"sentiment":"NEGATIVE","speaker":"A","text":"That's just\u2014 my head was just done.","start":1765830,"end":1769000,"confidence":0.49591193000000000079552364695700816810131072998046875},{"sentiment":"NEUTRAL","speaker":"C","text":"'88 until '81.","start":1773988,"end":1775367,"confidence":0.8837454300000000539938582733157090842723846435546875},{"sentiment":"NEUTRAL","speaker":"C","text":"I've got a 6-month family placement.","start":1777631,"end":1781016,"confidence":0.89122884999999996136210711483727209270000457763671875},{"sentiment":"NEGATIVE","speaker":"B","text":"And again, it might seem a bit repeated, but in relation to the physical abuse, how often did this happen?","start":1783207,"end":1789873,"confidence":0.5312094000000000537653477294952608644962310791015625},{"sentiment":"NEUTRAL","speaker":"B","text":"Over what period?","start":1790454,"end":1791052,"confidence":0.76777660000000003126530145891592837870121002197265625},{"sentiment":"NEGATIVE","speaker":"B","text":"And did it ever change or become worse?","start":1791100,"end":1792574,"confidence":0.7816435999999999939547024041530676186084747314453125},{"sentiment":"NEGATIVE","speaker":"A","text":"It didn't come any worse because there was cameras and they couldn't really make it any worse as such.","start":1793401,"end":1800885,"confidence":0.7927589999999999914592763161635957658290863037109375},{"sentiment":"NEUTRAL","speaker":"A","text":"It happened periodically.","start":1801634,"end":1803328,"confidence":0.78693880000000004937277253702632151544094085693359375},{"sentiment":"NEUTRAL","speaker":"A","text":"It could happen once a day, it could happen once every 3 days.","start":1806636,"end":1809431,"confidence":0.81705755000000002130633447450236417353153228759765625},{"sentiment":"NEGATIVE","speaker":"A","text":"So it could be once a day or once every\u2014 yeah, it was really\u2014 I mean, that was their form of punishment when we were out of line.","start":1815880,"end":1823015,"confidence":0.493342129999999989831138691442902199923992156982421875},{"sentiment":"NEUTRAL","speaker":"C","text":"And do you understand the purpose of the statement?","start":1827220,"end":1832900,"confidence":0.77004879999999997775006477240822277963161468505859375},{"sentiment":"NEUTRAL","speaker":"C","text":"And do you agree that it can be used for your Scottish redress application alongside any supporting evidence?","start":1833120,"end":1839320,"confidence":0.9190805600000000463722926724585704505443572998046875},{"sentiment":"POSITIVE","speaker":"C","text":"Amazing.","start":1839320,"end":1840580,"confidence":0.80193170000000002506368446120177395641803741455078125},{"sentiment":"NEGATIVE","speaker":"C","text":"So I'm gonna ask some questions about your personal background and your entry into care, but I know that that would be a bit difficult for you.","start":1840580,"end":1847500,"confidence":0.5015340999999999826997054697130806744098663330078125},{"sentiment":"NEUTRAL","speaker":"B","text":"We're now on to the next question.","start":1847610,"end":1849190,"confidence":0.85310196999999998723751559737138450145721435546875},{"sentiment":"NEGATIVE","speaker":"B","text":"Again, it'll be asked again, um, 3 times, just in relation to the abuse of which you've suffered.","start":1849280,"end":1855100,"confidence":0.6249029999999999862581034903996624052524566650390625},{"sentiment":"NEGATIVE","speaker":"B","text":"So I do apologise if it becomes a bit tedious or repetitive.","start":1855100,"end":1856880,"confidence":0.6051206000000000084781959230895154178142547607421875},{"sentiment":"NEUTRAL","speaker":"B","text":"So in relation to the neglect, what immediate effects did you experience?","start":1859875,"end":1863638,"confidence":0.73715059999999998918696064720279537141323089599609375},{"sentiment":"NEGATIVE","speaker":"A","text":"I mean, worthless.","start":1865680,"end":1868783,"confidence":0.8689959000000000433061586591065861284732818603515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, all my self-respect.","start":1870002,"end":1873015,"confidence":0.6563052000000000330004468196420930325984954833984375},{"sentiment":"NEGATIVE","speaker":"B","text":"As in, you like lost all your self-respect?","start":1876550,"end":1878543,"confidence":0.868087229999999987484216035227291285991668701171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, a lot.","start":1878719,"end":1879458,"confidence":0.650149639999999973127842167741619050502777099609375},{"sentiment":"NEGATIVE","speaker":"A","text":"I mean, whatever respect I did have for myself, it was gone.","start":1879507,"end":1881499,"confidence":0.529085400000000039000269680400379002094268798828125},{"sentiment":"NEGATIVE","speaker":"A","text":"I absolutely despised my family because of this.","start":1883511,"end":1886245,"confidence":0.97685074999999998990318772484897635877132415771484375},{"sentiment":"NEUTRAL","speaker":"C","text":"Do you know anything about why you were put into care?","start":1886746,"end":1889124,"confidence":0.6389506499999999533656591665931046009063720703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, just life.","start":1894810,"end":1898014,"confidence":0.564058839999999950265419101924635469913482666015625},{"sentiment":"NEGATIVE","speaker":"A","text":"I just hated life.","start":1898952,"end":1902027,"confidence":0.97006153999999999992809307514107786118984222412109375},{"sentiment":"POSITIVE","speaker":"B","text":"That's perfectly fine, Richard.","start":1904929,"end":1906272,"confidence":0.6842740000000000488711293655796907842159271240234375},{"sentiment":"NEGATIVE","speaker":"B","text":"And we're now going to go into relation to the emotional abuse.","start":1906872,"end":1910676,"confidence":0.52634597000000005184716656003729440271854400634765625},{"sentiment":"NEUTRAL","speaker":"B","text":"What immediate effects did you experience?","start":1910822,"end":1912344,"confidence":0.83028500000000005076827847005915828049182891845703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Was there any fear, shame?","start":1912441,"end":1913559,"confidence":0.620450799999999969003283695201389491558074951171875},{"sentiment":"NEGATIVE","speaker":"B","text":"Sleep problems, bedwetting, running away, behaviour, or school changes?","start":1914094,"end":1917454,"confidence":0.73687800000000003297628836662624962627887725830078125},{"sentiment":"NEGATIVE","speaker":"A","text":"I couldn't run away because we were obviously locked in.","start":1918213,"end":1923377,"confidence":0.50961920000000004993268021280528046190738677978515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, what else?","start":1923636,"end":1927247,"confidence":0.76018189999999996597779272633488290011882781982421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Emotional.","start":1928409,"end":1929184,"confidence":0.6335461000000000009180212146020494401454925537109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, just take your time.","start":1929926,"end":1933073,"confidence":0.79041576000000002277801058880868367850780487060546875},{"sentiment":"NEUTRAL","speaker":"B","text":"It's best to try and maybe think of it as like, how do you remember how it made you feel?","start":1933235,"end":1938135,"confidence":0.79213666999999998719061977681121788918972015380859375},{"sentiment":"NEGATIVE","speaker":"A","text":"Oh gosh.","start":1939009,"end":1939438,"confidence":0.5314380499999999951654672258882783353328704833984375},{"sentiment":"NEGATIVE","speaker":"A","text":"Worthless, just like I was a nobody.","start":1940707,"end":1943397,"confidence":0.7365467999999999459959099112893454730510711669921875},{"sentiment":"NEUTRAL","speaker":"A","text":"I just felt\u2014 and I was existing but not living, you know what I mean?","start":1944434,"end":1951844,"confidence":0.55810605999999995940896724277990870177745819091796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":1952422,"end":1952840,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"I just felt that there was\u2014 I mean, I had a name, but that was all I had.","start":1953964,"end":1957515,"confidence":0.81090969999999995554418319443357177078723907470703125},{"sentiment":"NEGATIVE","speaker":"A","text":"I was a nobody, and I was treated like a nobody.","start":1957885,"end":1961988,"confidence":0.8997597699999999587561205771635286509990692138671875},{"sentiment":"NEGATIVE","speaker":"A","text":"I was treated like a problem child.","start":1962343,"end":1964088,"confidence":0.964041350000000019093704395345412194728851318359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, so I just couldn't run away as I was locked in.","start":1980707,"end":1982887,"confidence":0.56874937000000003184396746291895397007465362548828125},{"sentiment":"NEGATIVE","speaker":"B","text":"I felt worthless, like I was a nobody.","start":1982985,"end":1984840,"confidence":0.95700289999999998968860381864942610263824462890625},{"sentiment":"NEUTRAL","speaker":"B","text":"I was not living, I was just existing.","start":1985100,"end":1986516,"confidence":0.602927699999999955338125801063142716884613037109375},{"sentiment":"NEUTRAL","speaker":"B","text":"I felt like all I had was my name.","start":1987340,"end":1989078,"confidence":0.57196959999999996693276216319645754992961883544921875},{"sentiment":"NEGATIVE","speaker":"B","text":"I was treated as a problem child.","start":1989242,"end":1990554,"confidence":0.9605757600000000007156586434575729072093963623046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yep.","start":1991243,"end":1991484,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"POSITIVE","speaker":"B","text":"No problem.","start":1992431,"end":1993057,"confidence":0.6486826999999999454615817739977501332759857177734375},{"sentiment":"NEGATIVE","speaker":"B","text":"And then again, and this is just in relation to the physical abuse which you suffered, what immediate effects did you experience from the physical abuse?","start":1993795,"end":2002318,"confidence":0.579722999999999988318677424103952944278717041015625},{"sentiment":"NEGATIVE","speaker":"A","text":"To be honest with you, James, I've become numb.","start":2003281,"end":2005207,"confidence":0.60034233000000003510621127134072594344615936279296875},{"sentiment":"NEUTRAL","speaker":"A","text":"I've come numb to it, and it just\u2014 it became part of life.","start":2005785,"end":2008914,"confidence":0.6332183000000000117069021143834106624126434326171875},{"sentiment":"NEUTRAL","speaker":"A","text":"I was\u2014 I just accepted it.","start":2017895,"end":2019198,"confidence":0.634103300000000036362735045258887112140655517578125},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, you couldn't do anything else but\u2014 you're locked in, you couldn't do nothing, you couldn't run in to speak to your mum.","start":2019745,"end":2025070,"confidence":0.5596149599999999946220441415789537131786346435546875},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, you had nobody to turn to.","start":2025681,"end":2026968,"confidence":0.50061409999999995079633663408458232879638671875},{"sentiment":"NEUTRAL","speaker":"C","text":"I'll move on now to the quarry at home, which was house number 1\u2014 oh, was it number 11?","start":2029408,"end":2038028,"confidence":0.90703546999999995481545056463801302015781402587890625},{"sentiment":"NEGATIVE","speaker":"C","text":"Sorry, that's that.","start":2038110,"end":2039281,"confidence":0.506210700000000013432099876808933913707733154296875},{"sentiment":"NEUTRAL","speaker":"C","text":"Yeah.","start":2039677,"end":2040006,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"C","text":"When you were there, was that in a house or was it in like a\u2014 The final\u2014 oh, sorry.","start":2041956,"end":2046270,"confidence":0.67511182999999996834361581932171247899532318115234375},{"sentiment":"NEUTRAL","speaker":"B","text":"So there's only 3 more questions in relation to this care setting.","start":2046607,"end":2049237,"confidence":0.8632427000000000294477331408415921032428741455078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Did anyone witness, know about it, or experience something similar?","start":2049830,"end":2053166,"confidence":0.86930823000000001510301217422238551080226898193359375},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, everybody knew what was going on there.","start":2054381,"end":2057271,"confidence":0.68802160000000001094377921617706306278705596923828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Everybody knew it, like.","start":2057432,"end":2060270,"confidence":0.61559109999999994666808333931840024888515472412109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Can you remember any names?","start":2061281,"end":2062548,"confidence":0.85805357000000004319417712395079433917999267578125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I was only there for a short period of time, only 3 weeks, as I say.","start":2062981,"end":2066429,"confidence":0.77847045999999997523133288268581964075565338134765625},{"sentiment":"NEUTRAL","speaker":"A","text":"I can't remember.","start":2066990,"end":2067535,"confidence":0.52505690000000004857838575844652950763702392578125},{"sentiment":"POSITIVE","speaker":"B","text":"That's perfectly fine.","start":2067927,"end":2070321,"confidence":0.64607449999999999601385525238583795726299285888671875},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, as I see it, it was just\u2014 it was life, it was normal.","start":2072666,"end":2077165,"confidence":0.63291010000000003099529521932709030807018280029296875},{"sentiment":"NEUTRAL","speaker":"C","text":"Um, can you remember anything about your daily life there?","start":2078420,"end":2081022,"confidence":0.83384049999999998448174665099941194057464599609375},{"sentiment":"NEUTRAL","speaker":"C","text":"So what was the actual college itself like?","start":2081119,"end":2083058,"confidence":0.79289080000000000669757582727470435202121734619140625},{"sentiment":"NEUTRAL","speaker":"A","text":"And I think it was normal for the staff just to, to do it, and it was just accepted.","start":2083365,"end":2087260,"confidence":0.654898100000000038534153645741753280162811279296875},{"sentiment":"NEUTRAL","speaker":"C","text":"Okay, what about any of the food?","start":2098223,"end":2100841,"confidence":0.8519963600000000081280404629069380462169647216796875},{"sentiment":"NEUTRAL","speaker":"C","text":"Can you remember what any of the food was like?","start":2100906,"end":2102344,"confidence":0.87626236999999995713750422510202042758464813232421875},{"sentiment":"NEUTRAL","speaker":"C","text":"Okay.","start":2106379,"end":2106656,"confidence":0.58435179999999997679793750648968853056430816650390625},{"sentiment":"NEUTRAL","speaker":"C","text":"And did you do schoolwork?","start":2108520,"end":2110826,"confidence":0.7718610999999999666698613509652204811573028564453125},{"sentiment":"NEUTRAL","speaker":"B","text":"So, but everyone knew, everybody knew what was going on there.","start":2112399,"end":2114670,"confidence":0.678217599999999976034814608283340930938720703125},{"sentiment":"NEUTRAL","speaker":"B","text":"I can't remember the names as I was only there for 3 weeks.","start":2114992,"end":2117328,"confidence":0.563404699999999980519760356401093304157257080078125},{"sentiment":"NEUTRAL","speaker":"B","text":"It was life to me at this point.","start":2117892,"end":2119342,"confidence":0.56960076000000003926260205844300799071788787841796875},{"sentiment":"NEUTRAL","speaker":"B","text":"I was like, I was led to believe that this was that it was normal behaviour, that it was also normal for the staff to do it, like it was accepted.","start":2119600,"end":2127118,"confidence":0.73224425000000004093436700713937170803546905517578125},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, it's just been\u2014 if you've done something wrong, you get punished.","start":2127327,"end":2130249,"confidence":0.797143099999999993343635651399381458759307861328125},{"sentiment":"NEGATIVE","speaker":"A","text":"And yeah, a kick or a punch was a punishment, and that's just become the norm.","start":2130619,"end":2134408,"confidence":0.75208770000000002564632950452505610883235931396484375},{"sentiment":"NEUTRAL","speaker":"C","text":"Yeah.","start":2134713,"end":2134890,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"C","text":"What about hygiene-wise?","start":2135050,"end":2136190,"confidence":0.80551150000000004691713684223941527307033538818359375},{"sentiment":"NEUTRAL","speaker":"C","text":"Did you get any toiletries, you know, shower gel, shampoo, toothpaste?","start":2136319,"end":2140927,"confidence":0.8415861000000000036180836104904301464557647705078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Was that provided?","start":2141473,"end":2145937,"confidence":0.8452224999999999877076106713502667844295501708984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Did you ever tell anyone or try to get help?","start":2149438,"end":2151849,"confidence":0.7550396299999999616403556501609273254871368408203125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I had nobody I could tell because everybody that I knew was in the system.","start":2152733,"end":2157491,"confidence":0.65336220000000000407425204684841446578502655029296875},{"sentiment":"NEUTRAL","speaker":"C","text":"And what about clothes?","start":2158132,"end":2159133,"confidence":0.7409860999999999808807160661672241985797882080078125},{"sentiment":"NEUTRAL","speaker":"C","text":"Were you given any fresh clothing?","start":2159198,"end":2160773,"confidence":0.87824553000000005198444341658614575862884521484375},{"sentiment":"NEGATIVE","speaker":"A","text":"I mean, who would believe us as children?","start":2163502,"end":2164850,"confidence":0.678424600000000044275338950683362782001495361328125},{"sentiment":"NEGATIVE","speaker":"A","text":"We were never believed, never.","start":2164997,"end":2166325,"confidence":0.8012869400000000030814817364444024860858917236328125},{"sentiment":"NEUTRAL","speaker":"B","text":"And then Robert, finally, what was different at this placement compared with the others?","start":2182441,"end":2187584,"confidence":0.88375585999999994868403518921695649623870849609375},{"sentiment":"NEGATIVE","speaker":"A","text":"You couldn't go.","start":2189900,"end":2190445,"confidence":0.580691340000000000287627699435688555240631103515625},{"sentiment":"NEUTRAL","speaker":"A","text":"I couldn't escape.","start":2190616,"end":2191230,"confidence":0.5654846399999999828622776476549915969371795654296875},{"sentiment":"NEUTRAL","speaker":"A","text":"I had to accept what was coming or what I was getting.","start":2193996,"end":2196960,"confidence":0.77815204999999998403126255652750842273235321044921875},{"sentiment":"POSITIVE","speaker":"C","text":"Yeah, absolutely.","start":2208494,"end":2211943,"confidence":0.50143020000000004809947995454422198235988616943359375},{"sentiment":"NEUTRAL","speaker":"B","text":"So now that concludes, um, your second care setting, um, being at the assessment centre.","start":2213249,"end":2218338,"confidence":0.83735700000000001796962578737293370068073272705078125},{"sentiment":"NEGATIVE","speaker":"B","text":"Um, I know, again, apologise for the, uh, tediousness of the questions, but We'll be going through the final set of 12 questions again, this time in relation to your final care setting.","start":2218839,"end":2232757,"confidence":0.515777200000000046742343329242430627346038818359375},{"sentiment":"NEUTRAL","speaker":"B","text":"So Richard, could you kindly just confirm the institutional name, the location, approximate date and age, and who placed you there?","start":2233111,"end":2241860,"confidence":0.93243646999999996172192595622618682682514190673828125},{"sentiment":"NEUTRAL","speaker":"A","text":"It was St Catherine's.","start":2242566,"end":2244749,"confidence":0.8599115999999999981895371092832647264003753662109375},{"sentiment":"NEUTRAL","speaker":"A","text":"It was adjacent to the assessment centre in Edinburgh, Howden Hall.","start":2245616,"end":2251267,"confidence":0.91721960000000002377618102400447241961956024169921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Liberton.","start":2253333,"end":2254286,"confidence":0.6987088299999999474465539606171660125255584716796875},{"sentiment":"NEUTRAL","speaker":"A","text":"I was placed in there by the Children's Panel after my 3-week initial assessment period was over.","start":2254383,"end":2261066,"confidence":0.85926086000000001519083525636233389377593994140625},{"sentiment":"NEUTRAL","speaker":"A","text":"I was roughly 14, 15, probably near the 15 mark.","start":2262748,"end":2268643,"confidence":0.9087339599999999517621063205297105014324188232421875},{"sentiment":"NEUTRAL","speaker":"C","text":"Okay, are you okay?","start":2268967,"end":2270198,"confidence":0.76903354999999995467163671492016874253749847412109375},{"sentiment":"NEUTRAL","speaker":"C","text":"Yeah, take your time.","start":2271796,"end":2273115,"confidence":0.77305995999999999046536913738236762583255767822265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, so St.","start":2283298,"end":2283860,"confidence":0.65087134000000002043151425823452882468700408935546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Catharine's Unit's adjacent to the assessment centre, Howden Hall, Liverpool.","start":2283940,"end":2288099,"confidence":0.91753775000000004080646931470255367457866668701171875},{"sentiment":"NEUTRAL","speaker":"B","text":"I was placed in there by the Children's Panel once my 3-week assessment was over.","start":2288677,"end":2292113,"confidence":0.8705240499999999936875383355072699487209320068359375},{"sentiment":"NEUTRAL","speaker":"B","text":"How old did you say you were at the time?","start":2292611,"end":2294168,"confidence":0.8779285999999999479115331268985755741596221923828125},{"sentiment":"NEUTRAL","speaker":"A","text":"About 15, 14 and a half, 15.","start":2294329,"end":2296368,"confidence":0.8987600000000000033395508580724708735942840576171875},{"sentiment":"NEUTRAL","speaker":"B","text":"And the next question, um, what type of setting was it and how long were you there?","start":2303444,"end":2306825,"confidence":0.89959460000000002199982418460422195494174957275390625},{"sentiment":"POSITIVE","speaker":"A","text":"It was an open setting, an open children's home.","start":2307533,"end":2310447,"confidence":0.6325317999999999774018988318857736885547637939453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Uh, I was there just under a year, I believe.","start":2311719,"end":2314678,"confidence":0.84185239999999994520152313270955346524715423583984375},{"sentiment":"NEUTRAL","speaker":"A","text":"So just over a year, just under a year, and I'm sure it's just under a year.","start":2323489,"end":2326533,"confidence":0.64195100000000004936140385325415991246700286865234375},{"sentiment":"POSITIVE","speaker":"B","text":"No problem, no problem.","start":2330536,"end":2331933,"confidence":0.62209429999999998894821828798740170896053314208984375},{"sentiment":"NEUTRAL","speaker":"B","text":"So now, um, again, we're just going to go through a brief description of what your ordinary day life was like at St Catherine's unit.","start":2333154,"end":2340122,"confidence":0.8911651400000000222689777729101479053497314453125},{"sentiment":"NEUTRAL","speaker":"B","text":"So as the same with the previous, we'll start off with the accommodation.","start":2340636,"end":2344859,"confidence":0.89934133999999998909657961121411062777042388916015625},{"sentiment":"NEUTRAL","speaker":"B","text":"Could you kindly just confirm what the accommodation was like?","start":2345373,"end":2347958,"confidence":0.89516556000000002679684030226781032979488372802734375},{"sentiment":"NEUTRAL","speaker":"A","text":"It was a bedroom, um, well, dorm with 5 boys in it.","start":2348263,"end":2353321,"confidence":0.87540859999999998120046029725926928222179412841796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, had 5 bays.","start":2355998,"end":2357027,"confidence":0.7032576999999999856072463444434106349945068359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":2357445,"end":2357703,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And was there any windows?","start":2358652,"end":2359649,"confidence":0.82082230000000000469384531243122182786464691162109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, there was a window.","start":2360437,"end":2361161,"confidence":0.71854099999999998527044908769312314689159393310546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, yeah.","start":2361322,"end":2363155,"confidence":0.493536470000000004887397153652273118495941162109375},{"sentiment":"NEUTRAL","speaker":"B","text":"So there's windows to allow natural light.","start":2365070,"end":2367192,"confidence":0.76005000000000000337507799486047588288784027099609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Was there ever a toilet in this, um, in your dorm?","start":2369670,"end":2372201,"confidence":0.7844918400000000513472286911564879119396209716796875},{"sentiment":"NEGATIVE","speaker":"A","text":"No, no, not at all.","start":2372590,"end":2373872,"confidence":0.595920739999999948821596262860111892223358154296875},{"sentiment":"NEUTRAL","speaker":"B","text":"What was the overall hygiene like of the dorms?","start":2386069,"end":2390349,"confidence":0.8689742000000000299309022011584602296352386474609375},{"sentiment":"POSITIVE","speaker":"A","text":"It was better, definitely better.","start":2390672,"end":2393207,"confidence":0.94503789999999998627799868700094521045684814453125},{"sentiment":"NEUTRAL","speaker":"A","text":"There was more women involved in the care there.","start":2394531,"end":2397875,"confidence":0.7892848999999999559662455794750712811946868896484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, and can you remember what your daily routine was like?","start":2405231,"end":2408493,"confidence":0.87027745999999994719331652959226630628108978271484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, it was pretty systematic.","start":2410803,"end":2413817,"confidence":0.79349583000000001309359731749282218515872955322265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Again, you would get up, um, you would go down, down for breakfast.","start":2413898,"end":2420221,"confidence":0.9043512000000000217170281757717020809650421142578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, um, no, I think you just go after breakfast, you would go then most of the time I was a day pupil at my high school, so I would be travelling in the bus to the high school.","start":2423606,"end":2442019,"confidence":0.8291897999999999768760972074232995510101318359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Hold on one moment.","start":2443008,"end":2447010,"confidence":0.7665243999999999946481921142549254000186920166015625},{"sentiment":"NEUTRAL","speaker":"B","text":"You take a day bus to the, to the high school?","start":2452170,"end":2455358,"confidence":0.88862883999999997541863194783218204975128173828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, yeah, not, not, not initially, but once, once you were there for a while, I was getting the day bus.","start":2455809,"end":2460898,"confidence":0.710264439999999996899759935331530869007110595703125},{"sentiment":"NEUTRAL","speaker":"A","text":"But initially It would be that they had some, like, say, a classroom environment, but again, there was never any lessons being taught.","start":2460962,"end":2469113,"confidence":0.54622172999999996090281229044194333255290985107421875},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, we're all different ages and, you know, I mean, so they couldn't categorise us like that.","start":2470958,"end":2478542,"confidence":0.67963240000000002538627086323685944080352783203125},{"sentiment":"NEGATIVE","speaker":"A","text":"It was just impossible to do so.","start":2478590,"end":2480520,"confidence":0.6373284500000000463160176877863705158233642578125},{"sentiment":"NEUTRAL","speaker":"C","text":"Are you okay?","start":2487976,"end":2492480,"confidence":0.79175180000000000557491830477374605834484100341796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":2493506,"end":2494821,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"So I've got so far, um, the bedroom slash door had 5 bars.","start":2496071,"end":2499743,"confidence":0.81642139999999996380353195490897633135318756103515625},{"sentiment":"NEUTRAL","speaker":"B","text":"There was, uh, there were windows to allow natural light.","start":2499839,"end":2502163,"confidence":0.845068500000000000227373675443232059478759765625},{"sentiment":"NEGATIVE","speaker":"B","text":"There was no open toilet in the dorms.","start":2502500,"end":2504039,"confidence":0.61674803000000000263725041804718784987926483154296875},{"sentiment":"POSITIVE","speaker":"B","text":"The overall hygiene was better.","start":2504103,"end":2505466,"confidence":0.68387830000000005004068270864081569015979766845703125},{"sentiment":"NEUTRAL","speaker":"B","text":"There were more women involved in the care there.","start":2505931,"end":2507630,"confidence":0.7851804000000000005599076757789589464664459228515625},{"sentiment":"NEUTRAL","speaker":"B","text":"My routine was systematic again: get up, down for breakfast.","start":2508031,"end":2511333,"confidence":0.83868719999999996606021568368305452167987823486328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Most of the time I was a day pupil at my high school.","start":2511478,"end":2513674,"confidence":0.87689099999999997603339352281182073056697845458984375},{"sentiment":"NEUTRAL","speaker":"B","text":"I would take a day bus to the high school.","start":2514267,"end":2515854,"confidence":0.77155969999999995945216824111412279307842254638671875},{"sentiment":"NEUTRAL","speaker":"B","text":"Not initially, it would be a classroom environment in the unit.","start":2516207,"end":2519068,"confidence":0.87067890000000003336566578582278452813625335693359375},{"sentiment":"NEGATIVE","speaker":"B","text":"There was no education though.","start":2519572,"end":2520807,"confidence":0.495848300000000019593926481320522725582122802734375},{"sentiment":"NEUTRAL","speaker":"B","text":"With the mixed ages and abilities, this was impossible to categorise.","start":2521133,"end":2524676,"confidence":0.481223879999999992751469335416913963854312896728515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yep.","start":2528091,"end":2528495,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Can you remember what the overall food was like?","start":2528576,"end":2531183,"confidence":0.9143250000000000543565192856476642191410064697265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Did you have 3 meals a day?","start":2531248,"end":2532463,"confidence":0.89436199999999999032951336630503647029399871826171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Was there any choice?","start":2532706,"end":2533823,"confidence":0.78908809999999995898889437739853747189044952392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"No choice, no.","start":2534973,"end":2535539,"confidence":0.58825780000000005287574822432361543178558349609375},{"sentiment":"NEUTRAL","speaker":"A","text":"It was take it or leave it.","start":2535620,"end":2536446,"confidence":0.70773405000000000342197381542064249515533447265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":2537700,"end":2538816,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"And then there's breakfast, pretty standard breakfast, which was usually porridge, I think it was at the time.","start":2539205,"end":2546439,"confidence":0.78719704999999995376214201314724050462245941162109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, yeah, um, it's just standard.","start":2547352,"end":2551317,"confidence":0.724911300000000036192204788676463067531585693359375},{"sentiment":"NEUTRAL","speaker":"A","text":"There was no choice.","start":2551430,"end":2552094,"confidence":0.6500285999999999564380459560197778046131134033203125},{"sentiment":"NEUTRAL","speaker":"A","text":"You just\u2014 it was there.","start":2552353,"end":2553793,"confidence":0.7518109699999999673281081413733772933483123779296875},{"sentiment":"NEUTRAL","speaker":"A","text":"If you ate it, you ate it.","start":2554214,"end":2554893,"confidence":0.55328759999999999052988641778938472270965576171875},{"sentiment":"NEGATIVE","speaker":"A","text":"If you didn't eat it, then you went hungry.","start":2554942,"end":2556916,"confidence":0.72738373000000000612175199421471916139125823974609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Was you ever provided clothing when you was there?","start":2563868,"end":2565511,"confidence":0.8621277000000000523272092323168180882930755615234375},{"sentiment":"NEUTRAL","speaker":"A","text":"With other\u2014 what, sorry?","start":2566445,"end":2567186,"confidence":0.55974040000000002681446176211466081440448760986328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Was you ever provided clothing?","start":2567589,"end":2569006,"confidence":0.83241039999999999476898437933414243161678314208984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, because I had to attend school, so yes, I was.","start":2569667,"end":2572389,"confidence":0.59671229999999997328785639183479361236095428466796875},{"sentiment":"NEUTRAL","speaker":"B","text":"And with the clothing, what was provided, would you say it was adequate and clean?","start":2581319,"end":2584989,"confidence":0.87846889999999999698587771490565501153469085693359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, it's adequate, I suppose.","start":2586287,"end":2589428,"confidence":0.74268319999999998781703425265732221305370330810546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I mean, it couldn't really be to the extent of his previous establishments because you're in the public domain.","start":2589572,"end":2596446,"confidence":0.71329480000000000661231069898349232971668243408203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":2597023,"end":2598161,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And do you remember what your access to contacting your family was like?","start":2612792,"end":2618391,"confidence":0.76598109999999997032915644012973643839359283447265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Would you ever refuse to access?","start":2618456,"end":2620074,"confidence":0.60106210000000004356479621492326259613037109375},{"sentiment":"NEUTRAL","speaker":"A","text":"As time went on there, I actually had weekend access home.","start":2624028,"end":2628124,"confidence":0.75683515999999995127467400379828177392482757568359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Was this ever threatened to be taken away from you?","start":2633398,"end":2635360,"confidence":0.50737569999999998504591758319293148815631866455078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh yeah, constantly.","start":2635490,"end":2636415,"confidence":0.647232999999999947249307297170162200927734375},{"sentiment":"NEGATIVE","speaker":"A","text":"If you misbehave, it'll be taken away from you.","start":2636545,"end":2637875,"confidence":0.91239389999999997993285205666325055062770843505859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh yeah.","start":2638470,"end":2639968,"confidence":0.53645920000000002492157591404975391924381256103515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, buddy.","start":2646930,"end":2648144,"confidence":0.6603854300000000510095787831232883036136627197265625},{"sentiment":"NEUTRAL","speaker":"C","text":"Yeah, I'm just making sure that you knew.","start":2648905,"end":2655203,"confidence":0.79781880000000005015436954636243171989917755126953125},{"sentiment":"NEUTRAL","speaker":"B","text":"So how did the staff\u2014 how did the other children generally treat you here?","start":2660410,"end":2664767,"confidence":0.78034959999999997659614336953382007777690887451171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, because I was one of the older ones now.","start":2666612,"end":2668021,"confidence":0.83260710000000004438192036104737780988216400146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, and how did the staff genuinely treat you?","start":2675834,"end":2680516,"confidence":0.675769269999999977471816237084567546844482421875},{"sentiment":"NEUTRAL","speaker":"A","text":"If you followed orders, okay.","start":2681719,"end":2684676,"confidence":0.76837146000000000611862560617737472057342529296875},{"sentiment":"NEUTRAL","speaker":"A","text":"If not, again, you get the dig, you get the punch.","start":2686796,"end":2690208,"confidence":0.6412356999999999640493797414819709956645965576171875},{"sentiment":"NEUTRAL","speaker":"A","text":"You would get\u2014 I mean, many times I was dragged by the hair into the office.","start":2693680,"end":2696452,"confidence":0.48750627000000001931567794599686749279499053955078125},{"sentiment":"NEUTRAL","speaker":"A","text":"The office was the place that it would happen.","start":2696694,"end":2698806,"confidence":0.7466314400000000350843265550793148577213287353515625},{"sentiment":"NEUTRAL","speaker":"B","text":"You would get a dig.","start":2700300,"end":2702039,"confidence":0.59283909999999995221742210560478270053863525390625},{"sentiment":"NEUTRAL","speaker":"B","text":"When you get a dig, is that again to the ribs and to the genitals?","start":2702667,"end":2705502,"confidence":0.7580594400000000288031287709600292146205902099609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Punch to the ribs, yeah.","start":2705566,"end":2706275,"confidence":0.6701894999999999935624828140134923160076141357421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, yeah, never nothing visible.","start":2706550,"end":2708448,"confidence":0.71444636999999999726895794083247892558574676513671875},{"sentiment":"NEUTRAL","speaker":"A","text":"You know, I mean, never ever mark you.","start":2708710,"end":2710428,"confidence":0.6526948999999999667664951630285941064357757568359375},{"sentiment":"NEUTRAL","speaker":"C","text":"And did you say this mainly occurred in the office?","start":2719190,"end":2720529,"confidence":0.8059979999999999922266624707845039665699005126953125},{"sentiment":"NEUTRAL","speaker":"C","text":"Yeah, you could take taken into office.","start":2720697,"end":2732810,"confidence":0.74746210000000001816289341149968095123767852783203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, out of sight, everybody else.","start":2733179,"end":2735027,"confidence":0.68576369999999997606465740318526513874530792236328125},{"sentiment":"NEUTRAL","speaker":"B","text":"And sometimes dragged by your hair, is that correct?","start":2736328,"end":2738047,"confidence":0.6856598000000000414644318880164064466953277587890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh yeah, yeah, regular.","start":2738095,"end":2738899,"confidence":0.66868066999999997701564780072658322751522064208984375},{"sentiment":"POSITIVE","speaker":"A","text":"Yep, yep.","start":2739124,"end":2740457,"confidence":0.480176749999999985529797186245559714734554290771484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And this was a regular occurrence?","start":2740666,"end":2743100,"confidence":0.590293799999999979633003022172488272190093994140625},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, if you stepped out of line.","start":2745363,"end":2746496,"confidence":0.6554735000000000422204493588651530444622039794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, yeah.","start":2746804,"end":2748050,"confidence":0.493536470000000004887397153652273118495941162109375},{"sentiment":"NEUTRAL","speaker":"C","text":"Did anyone else witness that?","start":2748924,"end":2751013,"confidence":0.83117509999999994452224427732289768755435943603515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Can you remember any\u2014 if there were any rules, punishments, isolation, or unsafe arrangements enforced by the staff?","start":2761693,"end":2767312,"confidence":0.69300989999999995649915263129514642059803009033203125},{"sentiment":"NEUTRAL","speaker":"A","text":"No isolation.","start":2767650,"end":2768501,"confidence":0.7026898999999999784193960294942371547222137451171875},{"sentiment":"NEUTRAL","speaker":"A","text":"They couldn't isolate you there because it was open.","start":2768581,"end":2770347,"confidence":0.73552300000000003787903324337094090878963470458984375},{"sentiment":"NEGATIVE","speaker":"A","text":"Um, punishments, you would lose\u2014 um, I'll remember, you'd lose\u2014 they used to have the chance of getting you like a snack in the morning, and they would take that from you.","start":2770845,"end":2782486,"confidence":0.568669859999999971478246152400970458984375},{"sentiment":"NEGATIVE","speaker":"A","text":"You would lose a snack.","start":2782871,"end":2783915,"confidence":0.7048250400000000137623601403902284801006317138671875},{"sentiment":"NEUTRAL","speaker":"A","text":"In the morning.","start":2784092,"end":2784608,"confidence":0.63115270000000001093809487429098226130008697509765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":2785302,"end":2786029,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"And you\u2014 I mean, there's a lot of punishments, I think.","start":2786658,"end":2788998,"confidence":0.5208140599999999675873141313786618411540985107421875},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, there's a lot of work you have to do.","start":2789095,"end":2790403,"confidence":0.5667223999999999595189592582755722105503082275390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Cleaning\u2014 you have to do a lot of cleaning in there.","start":2790532,"end":2792404,"confidence":0.54846643999999999952166263028630055487155914306640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Mopped floors and brushing floors and windows.","start":2792711,"end":2795466,"confidence":0.6973586000000000506560127178090624511241912841796875},{"sentiment":"NEGATIVE","speaker":"A","text":"You're just\u2014 you're just a skibbie.","start":2796561,"end":2797771,"confidence":0.66652469999999996996820073036360554397106170654296875},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, that's perfectly fine.","start":2799120,"end":2802002,"confidence":0.7086173000000000055109694585553370416164398193359375},{"sentiment":"NEGATIVE","speaker":"B","text":"So now, um, we're going to go through, um, what happened there, which we could now consider abuse.","start":2804369,"end":2810291,"confidence":0.499160439999999983040623874330776743590831756591796875},{"sentiment":"NEUTRAL","speaker":"B","text":"And Would you like me to read out again the categories of abuse and what is considered to be a qualifying behaviour?","start":2810804,"end":2817281,"confidence":0.59870020000000001569873120388365350663661956787109375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I just got my questions.","start":2817329,"end":2818887,"confidence":0.71053493000000000900939767234376631677150726318359375},{"sentiment":"POSITIVE","speaker":"B","text":"That's perfectly fine.","start":2819095,"end":2819979,"confidence":0.64607449999999999601385525238583795726299285888671875},{"sentiment":"NEUTRAL","speaker":"B","text":"So looking back, is there anything what you now consider neglect?","start":2820043,"end":2823977,"confidence":0.6091471999999999997754684954998083412647247314453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yep, yep, there is.","start":2824860,"end":2825952,"confidence":0.52395119999999995030748323188163340091705322265625},{"sentiment":"NEGATIVE","speaker":"A","text":"Neglect is obviously neglecting your food in the morning, you lose your snack.","start":2826385,"end":2835553,"confidence":0.93113930000000000308801872961339540779590606689453125},{"sentiment":"NEGATIVE","speaker":"A","text":"You were getting hit.","start":2838442,"end":2840328,"confidence":0.509971900000000033514879760332405567169189453125},{"sentiment":"NEGATIVE","speaker":"A","text":"That was part of neglect.","start":2840474,"end":2841466,"confidence":0.91138280000000004843485612582298927009105682373046875},{"sentiment":"NEGATIVE","speaker":"A","text":"There's a lot of physical abuse, but it's still neglect.","start":2841531,"end":2844229,"confidence":0.88861215000000004504698836171883158385753631591796875},{"sentiment":"NEUTRAL","speaker":"A","text":"And you're just basically just\u2014 you just go on, man.","start":2844742,"end":2847097,"confidence":0.52507420000000004645102080758078955113887786865234375},{"sentiment":"NEGATIVE","speaker":"A","text":"I never got an education the whole time I was in these establishments.","start":2847260,"end":2849304,"confidence":0.89235352999999995038393763024942018091678619384765625},{"sentiment":"NEGATIVE","speaker":"A","text":"And because initially I had to\u2014 there was a classroom there, um, but until I got my leave to go to high school, I never got\u2014 no, man, I was so far behind when I went back to high school, so far.","start":2851010,"end":2861665,"confidence":0.51616293000000001978122554646688513457775115966796875},{"sentiment":"NEUTRAL","speaker":"C","text":"Yeah, but I called it try it, and the guy was like, oh, and I was like, is that not what it's called?","start":2864219,"end":2887127,"confidence":0.70254410000000000469100314148818142712116241455078125},{"sentiment":"NEGATIVE","speaker":"C","text":"I was like, no.","start":2887386,"end":2888018,"confidence":0.5454535000000000355413476427202112972736358642578125},{"sentiment":"NEGATIVE","speaker":"C","text":"What's the worst case look like for you?","start":2889280,"end":2890736,"confidence":0.51699989999999995671231545202317647635936737060546875},{"sentiment":"NEGATIVE","speaker":"B","text":"Is there anything what happened there what you'd now consider as physical abuse?","start":2895621,"end":2898853,"confidence":0.499398999999999981813658678220235742628574371337890625},{"sentiment":"NEGATIVE","speaker":"A","text":"Physical abuse?","start":2900010,"end":2900299,"confidence":0.66006489999999995443857869759085588157176971435546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, yeah.","start":2900364,"end":2900944,"confidence":0.493536470000000004887397153652273118495941162109375},{"sentiment":"NEGATIVE","speaker":"A","text":"And nobody deserves the right to be hit if you don't follow orders or dragged into an office.","start":2901169,"end":2905743,"confidence":0.86961484000000000005314859663485549390316009521484375},{"sentiment":"NEGATIVE","speaker":"B","text":"Did anything happen there what you would now consider abuse, um, being either emotional or sexual?","start":2927336,"end":2935759,"confidence":0.63085599999999997233857129685929976403713226318359375},{"sentiment":"POSITIVE","speaker":"B","text":"Yes.","start":2936418,"end":2936756,"confidence":0.461038950000000002926725528595852665603160858154296875},{"sentiment":"NEUTRAL","speaker":"B","text":"And is that for both?","start":2937769,"end":2938557,"confidence":0.82566499999999998227195874278550036251544952392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, well, the emotional part of things is being there.","start":2939537,"end":2942914,"confidence":0.66899759999999997006625562789849936962127685546875},{"sentiment":"NEGATIVE","speaker":"A","text":"And you know, I mean, dragged and been told nothing.","start":2943689,"end":2948155,"confidence":0.58949083000000002119378450515796430408954620361328125},{"sentiment":"NEUTRAL","speaker":"A","text":"And yeah, definitely emotional.","start":2951310,"end":2952510,"confidence":0.591225600000000017786305761546827852725982666015625},{"sentiment":"NEGATIVE","speaker":"A","text":"And at the same time, I had no emotions.","start":2952607,"end":2954406,"confidence":0.5572679000000000382186726710642687976360321044921875},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, I was emotionless.","start":2956050,"end":2957152,"confidence":0.57101243999999995448746403781115077435970306396484375},{"sentiment":"NEGATIVE","speaker":"A","text":"That was worthless in my view.","start":2957217,"end":2959066,"confidence":0.888775199999999987454657457419671118259429931640625},{"sentiment":"NEGATIVE","speaker":"B","text":"So just for being there in general, Being dragged there and being told nothing, I became emotionless as I believe\u2014 I believed I was worthless.","start":2968050,"end":2976950,"confidence":0.8568982000000000542883071830146946012973785400390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yep, yep, that's where you felt to believe.","start":2977191,"end":2979121,"confidence":0.72867830000000000101323394119390286505222320556640625},{"sentiment":"NEUTRAL","speaker":"A","text":"That's the way you're treated.","start":2979266,"end":2980907,"confidence":0.506007129999999971659008224378339946269989013671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, be seen and not heard.","start":2983020,"end":2984320,"confidence":0.677592900000000053495341489906422793865203857421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Be seen but not heard.","start":2990829,"end":2992111,"confidence":0.70740040000000004027924660476855933666229248046875},{"sentiment":"NEGATIVE","speaker":"B","text":"And looking back at your time within St Catherine's, is there anything what you'd now consider as sexual abuse?","start":3006068,"end":3010903,"confidence":0.5038373000000000434539515481446869671344757080078125},{"sentiment":"NEUTRAL","speaker":"A","text":"There was a couple instances, yes.","start":3011706,"end":3013071,"confidence":0.8167693000000000314031467496533878147602081298828125},{"sentiment":"NEUTRAL","speaker":"A","text":"And again, um, in the office, um, I always remember his name because it's similar to my surname, was a Mr Richard Garrie.","start":3013231,"end":3019945,"confidence":0.84493107000000000628148200121358968317508697509765625},{"sentiment":"NEUTRAL","speaker":"A","text":"He was one of, like, say, the housemasters.","start":3021005,"end":3022643,"confidence":0.8853204999999999547100060226512141525745391845703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Mr.","start":3024758,"end":3025033,"confidence":0.5849317000000000543735723113059066236019134521484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Gary, did you say?","start":3025243,"end":3025985,"confidence":0.771786300000000036192204788676463067531585693359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Mick.","start":3026066,"end":3026372,"confidence":0.57576050000000000839150970932678319513797760009765625},{"sentiment":"NEUTRAL","speaker":"C","text":"Mick.","start":3026614,"end":3026808,"confidence":0.57576050000000000839150970932678319513797760009765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Mick.","start":3027437,"end":3027615,"confidence":0.57576050000000000839150970932678319513797760009765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Mick Gary.","start":3027744,"end":3028212,"confidence":0.7666358399999999573282138953800313174724578857421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Gary.","start":3028486,"end":3028857,"confidence":0.64867485000000002504094709365745075047016143798828125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":3029116,"end":3029229,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"So when you say Mick Gary, is that two separate names?","start":3031940,"end":3034471,"confidence":0.85591227000000003055646402572165243327617645263671875},{"sentiment":"NEGATIVE","speaker":"A","text":"Oh no, no, it's one name.","start":3034599,"end":3035756,"confidence":0.5645957999999999810114559295470826327800750732421875},{"sentiment":"NEUTRAL","speaker":"A","text":"MC Gary.","start":3036126,"end":3036881,"confidence":0.74269675999999995585909573492244817316532135009765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, yeah, just wanted to make sure.","start":3037106,"end":3038971,"confidence":0.7562094299999999602590605718432925641536712646484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, was this a teacher?","start":3039421,"end":3040980,"confidence":0.7861466999999999760717628305428661406040191650390625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, he's like the housemaster.","start":3041767,"end":3042635,"confidence":0.62483860000000002177245050916098989546298980712890625},{"sentiment":"NEUTRAL","speaker":"B","text":"He was the housemaster.","start":3044942,"end":3046428,"confidence":0.77285360000000002944631205537007190287113189697265625},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, no problem.","start":3046639,"end":3048513,"confidence":0.57628869999999998707806980746681801974773406982421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Any times, um, that you were dragged into the office.","start":3049224,"end":3051835,"confidence":0.63484540000000000414814849136746488511562347412109375},{"sentiment":"NEUTRAL","speaker":"A","text":"And you always have an option now, getting a punch, rubbing them down below.","start":3053030,"end":3057937,"confidence":0.62476330000000002140581045750877819955348968505859375},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, no problem.","start":3058587,"end":3059351,"confidence":0.57628869999999998707806980746681801974773406982421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Just give me one second.","start":3059400,"end":3060115,"confidence":0.65456280000000000018900436771218664944171905517578125},{"sentiment":"NEGATIVE","speaker":"C","text":"You weren't really given toilet seats, you just had to\u2014 it was awful, but was the soap shared?","start":3081662,"end":3087675,"confidence":0.8243966000000000349245965480804443359375},{"sentiment":"NEUTRAL","speaker":"C","text":"Okay, so that bar of soap would have been shared between all of the lads in there?","start":3089956,"end":3100500,"confidence":0.8876872700000000282472001345013268291950225830078125},{"sentiment":"NEUTRAL","speaker":"C","text":"Quick.","start":3105435,"end":3105550,"confidence":0.54750569999999998405115775312879122793674468994140625},{"sentiment":"NEUTRAL","speaker":"C","text":"How did the staff treat you here?","start":3105682,"end":3107096,"confidence":0.79346320000000003513918045427999459207057952880859375},{"sentiment":"NEUTRAL","speaker":"C","text":"Can you remember their name?","start":3113940,"end":3114806,"confidence":0.85153570000000000650430820314795710146427154541015625},{"sentiment":"NEGATIVE","speaker":"B","text":"So moving on to the next question, um, I know this is going to seem a bit, um, tedious because you've already given one name, but in relation to the neglect, are you able to provide Are you able to confirm, sorry, who was involved or responsible?","start":3120651,"end":3134429,"confidence":0.53838766000000004563474931273958645761013031005859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Mr Richard Garrie, and there was another, meant to be a teacher by the name of Mr Acres.","start":3135800,"end":3139678,"confidence":0.91843620000000003589235575418570078909397125244140625},{"sentiment":"NEUTRAL","speaker":"B","text":"Mr Acres.","start":3140977,"end":3142015,"confidence":0.70207129999999995373372030371683649718761444091796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Acres spelled A-C-R-E-S.","start":3143004,"end":3145097,"confidence":0.77023390000000002686419975361786782741546630859375},{"sentiment":"NEUTRAL","speaker":"B","text":"Sure, it would have been.","start":3145291,"end":3145859,"confidence":0.691757799999999978268760969513095915317535400390625},{"sentiment":"POSITIVE","speaker":"C","text":"Yeah, yeah, yeah.","start":3146151,"end":3147157,"confidence":0.45885107000000002752670980044058524072170257568359375},{"sentiment":"NEUTRAL","speaker":"B","text":"I'll put it in speech marks just in case.","start":3147254,"end":3148730,"confidence":0.83194303999999996701575355473323725163936614990234375},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, he took a very dislike to me.","start":3149540,"end":3152037,"confidence":0.8515128499999999878156131671858020126819610595703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Can you remember what Mr Richard Garrie's role was?","start":3162719,"end":3165190,"confidence":0.912655800000000017035972632584162056446075439453125},{"sentiment":"NEUTRAL","speaker":"A","text":"He was a teacher.","start":3165852,"end":3166175,"confidence":0.7481246999999999758301783003844320774078369140625},{"sentiment":"NEUTRAL","speaker":"B","text":"In relation to the physical abuse, again, could you confirm who was involved or responsible?","start":3176831,"end":3183127,"confidence":0.58974519999999996944239910590113140642642974853515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, predominantly Mr Richard Garrie and Mr Acres.","start":3183886,"end":3187424,"confidence":0.8854080399999999517746118726790882647037506103515625},{"sentiment":"NEUTRAL","speaker":"A","text":"And Mr Acres.","start":3192412,"end":3195724,"confidence":0.7907877599999999507218717553769238293170928955078125},{"sentiment":"NEGATIVE","speaker":"B","text":"And then for the sexual abuse, Mr Richard Garrie.","start":3198690,"end":3201144,"confidence":0.84516763999999999779078052597469650208950042724609375},{"sentiment":"NEGATIVE","speaker":"B","text":"Now this is going to be the most distressing part of the witness statement to finish this off with for the care setting, and so take your time in answering it and we'll get through it as quickly as we possibly can.","start":3214553,"end":3225316,"confidence":0.65108239999999995006874087266623973846435546875},{"sentiment":"NEUTRAL","speaker":"B","text":"In relation to the neglect, could you please provide one clear example of what happened, when and where it occurred, what was happening before, during, and afterwards?","start":3226038,"end":3235149,"confidence":0.820569340000000035928451325162313878536224365234375},{"sentiment":"NEGATIVE","speaker":"A","text":"Neglect in here.","start":3236740,"end":3237889,"confidence":0.6315703999999999762593461127835325896739959716796875},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, this is the last place I was in, and obviously because I had freedom, um, because of the neglect, I rebelled.","start":3238083,"end":3245551,"confidence":0.5086855999999999600191813442506827414035797119140625},{"sentiment":"NEGATIVE","speaker":"A","text":"And I rebelled big time, but out with the care system.","start":3246618,"end":3250790,"confidence":0.79768010000000000303543856716714799404144287109375},{"sentiment":"NEGATIVE","speaker":"A","text":"I rebelled.","start":3251065,"end":3251566,"confidence":0.5700891599999999836967390365316532552242279052734375},{"sentiment":"NEUTRAL","speaker":"B","text":"But this is only in relation to the CUR system.","start":3273657,"end":3275680,"confidence":0.83433484999999996123420942240045405924320220947265625},{"sentiment":"NEUTRAL","speaker":"B","text":"So what happened following this?","start":3287930,"end":3290204,"confidence":0.8382159000000000137475808514864183962345123291015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Uh, what did I do?","start":3291010,"end":3292381,"confidence":0.62136599999999997390176531553152017295360565185546875},{"sentiment":"NEGATIVE","speaker":"B","text":"Yeah, so you stated that, um, for as a clear example of what happened, I spiralled out of control.","start":3293110,"end":3300289,"confidence":0.71424955000000001081872369468328543007373809814453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, yep.","start":3301150,"end":3301909,"confidence":0.58750650000000004258282615410280413925647735595703125},{"sentiment":"NEGATIVE","speaker":"A","text":"I, I just got into trouble, and I was stealing, breaking and entering.","start":3302487,"end":3309328,"confidence":0.86201095999999999275331674652989022433757781982421875},{"sentiment":"NEGATIVE","speaker":"A","text":"I just went off the rails.","start":3310427,"end":3312269,"confidence":0.72594210000000003457643060755799524486064910888671875},{"sentiment":"NEGATIVE","speaker":"A","text":"I just couldn't cope anymore.","start":3312392,"end":3314829,"confidence":0.93171269999999994926298541031428612768650054931640625},{"sentiment":"NEGATIVE","speaker":"A","text":"I just rebelled against everything and everybody.","start":3315503,"end":3317540,"confidence":0.875644859999999969346617945120669901371002197265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I come into contact with.","start":3318069,"end":3319224,"confidence":0.843997200000000002972910806420259177684783935546875},{"sentiment":"NEUTRAL","speaker":"B","text":"And what happened after this?","start":3320090,"end":3321132,"confidence":0.78938454000000002341863591936999000608921051025390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, my time in St.","start":3321757,"end":3324195,"confidence":0.798205849999999994537347447476349771022796630859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Catherine's, when I come to an end, I went back into mainstream schooling.","start":3324259,"end":3329038,"confidence":0.8909222999999999448306198246427811682224273681640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, and I left very quickly.","start":3330177,"end":3333160,"confidence":0.73180290000000003391988911971566267311573028564453125},{"sentiment":"NEUTRAL","speaker":"A","text":"I turned 16 and I left school with nothing, no qualifications.","start":3333625,"end":3338019,"confidence":0.5167317000000000160042645802604965865612030029296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Nothing.","start":3342086,"end":3342489,"confidence":0.51820666000000004114411922273575328290462493896484375},{"sentiment":"NEUTRAL","speaker":"B","text":"So now we are just going to go into one clear example of what happened in relation to the physical abuse.","start":3342570,"end":3347268,"confidence":0.5382474699999999501187630812637507915496826171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Could you kindly confirm where and when did it occur, what happened during, and what happened afterwards?","start":3347820,"end":3353257,"confidence":0.918052850000000031371882869279943406581878662109375},{"sentiment":"NEGATIVE","speaker":"A","text":"It happened as soon as you stepped out of line, as soon as you disobeyed an order or you did something that they didn't like.","start":3354020,"end":3362325,"confidence":0.811911999999999967059238770161755383014678955078125},{"sentiment":"NEGATIVE","speaker":"A","text":"You were then taken in the office for your punishment.","start":3364010,"end":3374609,"confidence":0.7023853700000000088721208157949149608612060546875},{"sentiment":"NEUTRAL","speaker":"B","text":"And sorry to ask, but what would that punishment usually entail?","start":3374835,"end":3384225,"confidence":0.5282704000000000288395085590309463441371917724609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, you had a choice.","start":3384274,"end":3384839,"confidence":0.650946400000000036101255318499170243740081787109375},{"sentiment":"NEUTRAL","speaker":"A","text":"You had a choice of rubbing them down with a blow or a strap.","start":3385098,"end":3387468,"confidence":0.6248226999999999531354433202068321406841278076171875},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm sure it's a strap, is it?","start":3389010,"end":3391229,"confidence":0.79813635000000004993125912733376026153564453125},{"sentiment":"NEUTRAL","speaker":"A","text":"There's a TAWS, you always remember.","start":3391310,"end":3393708,"confidence":0.7703860000000000152198253999813459813594818115234375},{"sentiment":"NEUTRAL","speaker":"B","text":"The what?","start":3394879,"end":3395233,"confidence":0.5974277999999999533287109443335793912410736083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Sorry, how do you pronounce that?","start":3395539,"end":3396506,"confidence":0.55575140000000000650715037409099750220775604248046875},{"sentiment":"NEUTRAL","speaker":"A","text":"T-A-W-S-E.","start":3396908,"end":3398212,"confidence":0.654553799999999963432628646842204034328460693359375},{"sentiment":"NEGATIVE","speaker":"A","text":"That was a name for a posse.","start":3398438,"end":3400096,"confidence":0.61890940000000005394298341343528591096401214599609375},{"sentiment":"NEUTRAL","speaker":"A","text":"T-A-W-S-E.","start":3400596,"end":3401674,"confidence":0.654553799999999963432628646842204034328460693359375},{"sentiment":"NEGATIVE","speaker":"A","text":"And it was a strap with a split in it, and you'd be beaten with that strap.","start":3401739,"end":3406445,"confidence":0.605325160000000028759359338437207043170928955078125},{"sentiment":"NEUTRAL","speaker":"B","text":"With a slit in it?","start":3408720,"end":3409572,"confidence":0.79338520000000001264339744011522270739078521728515625},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":3411430,"end":3411800,"confidence":0.461038950000000002926725528595852665603160858154296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Or you could take the easy option and not get beaten.","start":3412171,"end":3417295,"confidence":0.706580100000000044246917241252958774566650390625},{"sentiment":"NEUTRAL","speaker":"C","text":"Yeah.","start":3417827,"end":3418214,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"C","text":"Okay, and so was this kind of just one time example?","start":3422036,"end":3427007,"confidence":0.8432970600000000427343138653668574988842010498046875},{"sentiment":"NEUTRAL","speaker":"B","text":"And that was Mr Richard Garrie.","start":3427843,"end":3429757,"confidence":0.85269629999999996261550450071808882057666778564453125},{"sentiment":"NEUTRAL","speaker":"A","text":"He was, yeah, he was the only one that done that.","start":3429999,"end":3431528,"confidence":0.77109324999999995231547700313967652618885040283203125},{"sentiment":"NEUTRAL","speaker":"C","text":"You said that is one of the most clear examples of what happened to you, and he was the only one?","start":3431609,"end":3435616,"confidence":0.62323724999999996487787257137824781239032745361328125},{"sentiment":"NEUTRAL","speaker":"C","text":"Yeah.","start":3436375,"end":3436779,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"C","text":"And what about the bar of soap?","start":3437846,"end":3438573,"confidence":0.79466040000000004450697588254115544259548187255859375},{"sentiment":"NEUTRAL","speaker":"C","text":"Was that like a one-time thing?","start":3438718,"end":3440318,"confidence":0.8529876499999999861501009945641271770000457763671875},{"sentiment":"NEUTRAL","speaker":"B","text":"Unless there are any other instances of the sexual abuse, I'm just gonna go ahead, obviously, if you're okay, just to copy obviously what has been said previously in relation to the masturbation in the office.","start":3455380,"end":3469982,"confidence":0.53753620000000001954987283170339651405811309814453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Is there any other instances where you can think of?","start":3470466,"end":3473266,"confidence":0.84014949999999999352695567722548730671405792236328125},{"sentiment":"NEUTRAL","speaker":"A","text":"What?","start":3473864,"end":3474059,"confidence":0.56528650000000002506794771761633455753326416015625},{"sentiment":"NEGATIVE","speaker":"A","text":"No, because honestly, I was 100% actually got him by the throat one day.","start":3474188,"end":3478959,"confidence":0.477488850000000020212809204167569987475872039794921875},{"sentiment":"NEGATIVE","speaker":"B","text":"Say that again, sorry.","start":3479870,"end":3480287,"confidence":0.69085914000000003820645133600919507443904876708984375},{"sentiment":"NEGATIVE","speaker":"A","text":"I actually got him by the throat.","start":3480609,"end":3481702,"confidence":0.70050025000000004649081120078335516154766082763671875},{"sentiment":"NEUTRAL","speaker":"B","text":"Oh, did you?","start":3482216,"end":3482489,"confidence":0.753117739999999979971789798582904040813446044921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Hold on, hold on, we'll, um, I'll, um, we'll, we will, uh, make note of that once I've just got the copy and paste and put what actually happened for in relation to that.","start":3482602,"end":3493503,"confidence":0.88263089999999999601953959427191875874996185302734375},{"sentiment":"NEGATIVE","speaker":"C","text":"Sounds horrible, it's just the easiest way to say it, just to be straightforward, isn't it?","start":3496920,"end":3502400,"confidence":0.67124397000000002311281832589884288609027862548828125},{"sentiment":"NEUTRAL","speaker":"C","text":"So the soap is quite a regular thing, what about the stings?","start":3502400,"end":3504700,"confidence":0.835567240000000044375383367878384888172149658203125},{"sentiment":"NEUTRAL","speaker":"C","text":"That quite regular as well?","start":3504700,"end":3506260,"confidence":0.84446509999999996853858874601428396999835968017578125},{"sentiment":"NEGATIVE","speaker":"C","text":"Do these stings leave marks, leave injuries?","start":3508180,"end":3511640,"confidence":0.67927539999999997366586512725916691124439239501953125},{"sentiment":"NEUTRAL","speaker":"B","text":"So I've just started to put that in.","start":3514060,"end":3516020,"confidence":0.84129149999999996989430428584455512464046478271484375},{"sentiment":"NEUTRAL","speaker":"B","text":"One time I gripped Mr Richard Garrie by the throat.","start":3516020,"end":3518070,"confidence":0.607920800000000038920688893995247781276702880859375},{"sentiment":"NEGATIVE","speaker":"A","text":"Yep, because I wouldn't do what he wanted me to do and I just snapped.","start":3518440,"end":3521500,"confidence":0.88098069999999994994510643664398230612277984619140625},{"sentiment":"NEUTRAL","speaker":"B","text":"What happened following this?","start":3525396,"end":3529278,"confidence":0.83152769999999998074002860448672436177730560302734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Nothing.","start":3530405,"end":3530614,"confidence":0.51820666000000004114411922273575328290462493896484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Nothing at all.","start":3531371,"end":3531967,"confidence":0.5988767999999999869231714910711161792278289794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":3532595,"end":3532821,"confidence":0.58435179999999997679793750648968853056430816650390625},{"sentiment":"NEGATIVE","speaker":"A","text":"And it was so bizarre, it just stopped because he couldn't\u2014 I was, I was, I was a big lad and he couldn't, he just couldn't deal with it.","start":3532901,"end":3542344,"confidence":0.6191489999999999493951463591656647622585296630859375},{"sentiment":"NEUTRAL","speaker":"C","text":"Um, right.","start":3543736,"end":3544332,"confidence":0.64107996000000000424989821112831123173236846923828125},{"sentiment":"NEGATIVE","speaker":"C","text":"Did you experience any fear, shame, sleep problems, bedwetting?","start":3545042,"end":3548639,"confidence":0.68003464000000002354084926992072723805904388427734375},{"sentiment":"NEUTRAL","speaker":"C","text":"Anything like that?","start":3548845,"end":3549948,"confidence":0.8494834300000000393282562072272412478923797607421875},{"sentiment":"NEUTRAL","speaker":"C","text":"Yes, you can tell me exactly what you experienced.","start":3550080,"end":3551924,"confidence":0.80902189999999996050661366098211146891117095947265625},{"sentiment":"NEUTRAL","speaker":"C","text":"And if you did wet the bed in Irkut House, how was that dealt with?","start":3555850,"end":3559591,"confidence":0.73797553999999998541881041091983206570148468017578125},{"sentiment":"NEUTRAL","speaker":"B","text":"So just a couple of final questions in relation to the institutions.","start":3571485,"end":3575409,"confidence":0.878903030000000029531292966566979885101318359375},{"sentiment":"NEGATIVE","speaker":"B","text":"So in relation to the neglect, how often when did this happen, over what period, and did it change or become worse?","start":3575829,"end":3580567,"confidence":0.6117366600000000431691660196520388126373291015625},{"sentiment":"NEGATIVE","speaker":"A","text":"It happened over the period of time I was in there, and I would say probably, probably for the first 6 months it was worse.","start":3581200,"end":3589272,"confidence":0.765504359999999994812469594762660562992095947265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":3590449,"end":3591593,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEGATIVE","speaker":"A","text":"As I grew and got older, I don't think I was neither little boy anymore, and so they kind of lost interest in me.","start":3592222,"end":3603034,"confidence":0.757122340000000004778257789439521729946136474609375},{"sentiment":"NEUTRAL","speaker":"A","text":"And I said I was towering 6 foot, um, and I think I kind of intimidated them a little bit.","start":3607168,"end":3612296,"confidence":0.50281469999999994779926737464847974479198455810546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, to my advantage.","start":3612840,"end":3613946,"confidence":0.487798930000000019457928601696039550006389617919921875},{"sentiment":"NEGATIVE","speaker":"B","text":"So I'm just gonna put, it happened over the time I was in there, and probably the first 6 months it was the worst.","start":3629010,"end":3635755,"confidence":0.93254066000000002123471176673774607479572296142578125},{"sentiment":"NEGATIVE","speaker":"B","text":"And as I grew and got older, they seemed to lose interest in me.","start":3636316,"end":3638976,"confidence":0.7353790000000000048885340220294892787933349609375},{"sentiment":"NEUTRAL","speaker":"B","text":"I was now 6'2\" and I feel like I may have intimidated them a little bit, which was to my advantage.","start":3639441,"end":3645273,"confidence":0.66834760000000004165343625572859309613704681396484375},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, I think I became a lost cause to them.","start":3645946,"end":3648526,"confidence":0.87551093000000002053440084637259133160114288330078125},{"sentiment":"NEGATIVE","speaker":"A","text":"They couldn't do anything with me, and they couldn't bully me because I've had it for the last 3, 4 years of my life.","start":3648975,"end":3655320,"confidence":0.487577619999999989364170005501364357769489288330078125},{"sentiment":"NEGATIVE","speaker":"A","text":"I just wasn't treatin' it anymore.","start":3655785,"end":3657033,"confidence":0.83270929999999998560866742991493083536624908447265625},{"sentiment":"NEUTRAL","speaker":"C","text":"Okay, should we move on to Raysdale?","start":3657604,"end":3660624,"confidence":0.9138107300000000154938106788904406130313873291015625},{"sentiment":"NEUTRAL","speaker":"C","text":"Okay, so I've got Raysdale from 1983 to '85.","start":3662030,"end":3665920,"confidence":0.8823290999999999772995806779363192617893218994140625},{"sentiment":"NEUTRAL","speaker":"C","text":"You left 2 years.","start":3667210,"end":3668098,"confidence":0.67740509999999998225206354618421755731105804443359375},{"sentiment":"NEUTRAL","speaker":"C","text":"Can you tell me a bit more about what Raysdale was?","start":3668291,"end":3670390,"confidence":0.91236170000000005320117679730174131691455841064453125},{"sentiment":"NEUTRAL","speaker":"C","text":"Was this, again, was it a house?","start":3670617,"end":3672086,"confidence":0.86726992999999996669657775782980024814605712890625},{"sentiment":"NEUTRAL","speaker":"C","text":"Was it residential?","start":3672167,"end":3672635,"confidence":0.87646436999999999262200844896142370998859405517578125},{"sentiment":"NEUTRAL","speaker":"B","text":"So again, this will be the same question, but this time in relation to the physical abuse.","start":3675184,"end":3680218,"confidence":0.5561818499999999776406411911011673510074615478515625},{"sentiment":"NEGATIVE","speaker":"B","text":"Would you be able, um, how\u2014 what, sorry, with the physical abuse, how often did this happen over what period and did it ever change or become worse?","start":3682656,"end":3689717,"confidence":0.67211739999999997596802359112189151346683502197265625},{"sentiment":"NEGATIVE","speaker":"A","text":"Again, I'm gonna say the first 6 months was bad, and once\u2014 basically, it was daily.","start":3690215,"end":3698576,"confidence":0.88463305999999997109028981867595575749874114990234375},{"sentiment":"NEGATIVE","speaker":"A","text":"It's when you stepped out of line.","start":3699347,"end":3701176,"confidence":0.75392705000000004300630962461582385003566741943359375},{"sentiment":"NEGATIVE","speaker":"A","text":"But once I had shown that I'd had enough, again, the physical abuse stopped And again, the same question in relation to the sexual abuse.","start":3701369,"end":3726781,"confidence":0.56219315999999996957825487697846256196498870849609375},{"sentiment":"NEUTRAL","speaker":"B","text":"How often did this happen?","start":3726846,"end":3727870,"confidence":0.812997100000000028074964575353078544139862060546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Of what period?","start":3728536,"end":3729088,"confidence":0.78868364999999995834656374427140690386295318603515625},{"sentiment":"NEGATIVE","speaker":"B","text":"And did it change or become worse?","start":3729137,"end":3730242,"confidence":0.661960600000000010112444215337745845317840576171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, probably the first 6 months again.","start":3732033,"end":3734137,"confidence":0.75636833999999997235619275670615024864673614501953125},{"sentiment":"NEGATIVE","speaker":"A","text":"Um, because that's when I actually attacked them.","start":3734568,"end":3736828,"confidence":0.767999300000000051369397624512203037738800048828125},{"sentiment":"NEUTRAL","speaker":"C","text":"Um, and you could come and go as you please.","start":3738510,"end":3739965,"confidence":0.8195723999999999787036131237982772290706634521484375},{"sentiment":"NEUTRAL","speaker":"C","text":"Um, what about the bathrooms?","start":3740710,"end":3743492,"confidence":0.6615876000000000534129185325582511723041534423828125},{"sentiment":"NEUTRAL","speaker":"C","text":"Are they again with a shed?","start":3743541,"end":3744624,"confidence":0.8271058000000000021145751816220581531524658203125},{"sentiment":"NEUTRAL","speaker":"C","text":"Okay.","start":3747662,"end":3748002,"confidence":0.58435179999999997679793750648968853056430816650390625},{"sentiment":"NEUTRAL","speaker":"C","text":"Um, did you get toiletries in this place?","start":3748762,"end":3750880,"confidence":0.680702099999999976631670506321825087070465087890625},{"sentiment":"NEUTRAL","speaker":"C","text":"What about clothing?","start":3752452,"end":3753567,"confidence":0.84107719999999996929318513139151036739349365234375},{"sentiment":"NEGATIVE","speaker":"B","text":"So I put, from the first 6 months, again, when I attacked him\/defended myself, the abuse stopped.","start":3766065,"end":3772195,"confidence":0.497533320000000001126494453274062834680080413818359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yep.","start":3776634,"end":3778908,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"NEUTRAL","speaker":"B","text":"So now again, it's the same question going to be asked but in relation to the factors of abuse.","start":3779860,"end":3785777,"confidence":0.59188556999999997199068957343115471303462982177734375},{"sentiment":"NEUTRAL","speaker":"B","text":"And what were the immediate effects which experienced in relation to the neglect?","start":3786185,"end":3789187,"confidence":0.7383401400000000336376615450717508792877197265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Immediate effects, psychological effects again.","start":3791358,"end":3796008,"confidence":0.50134160000000005386056045608711428940296173095703125},{"sentiment":"NEUTRAL","speaker":"A","text":"And just, I think I thought that little of myself anyway, and it didn't bother me anymore.","start":3796267,"end":3803664,"confidence":0.63366259999999996477271224648575298488140106201171875},{"sentiment":"NEGATIVE","speaker":"A","text":"And they couldn't do or kick me down any more than the last few establishments had done, you know what I mean?","start":3805488,"end":3812520,"confidence":0.62446159999999995005026676153647713363170623779296875},{"sentiment":"NEUTRAL","speaker":"C","text":"It's Um, please say you are.","start":3812665,"end":3816267,"confidence":0.77181566000000001448455577701679430902004241943359375},{"sentiment":"NEGATIVE","speaker":"A","text":"Quite hard to explain really.","start":3816316,"end":3817653,"confidence":0.600602569999999946759317026589997112751007080078125},{"sentiment":"POSITIVE","speaker":"C","text":"Oh, lovely, and you met your partner there.","start":3819998,"end":3822097,"confidence":0.8517010000000000413677980759530328214168548583984375},{"sentiment":"POSITIVE","speaker":"C","text":"Wow, definitely meant to be, no argument about that.","start":3823640,"end":3828437,"confidence":0.83028299999999999325694943763664923608303070068359375},{"sentiment":"NEGATIVE","speaker":"C","text":"Um, did anything happen that you would now consider to be abuse?","start":3830528,"end":3833558,"confidence":0.51732659999999996980335481566726230084896087646484375},{"sentiment":"NEGATIVE","speaker":"B","text":"So she put psychology effects on me again.","start":3834299,"end":3836104,"confidence":0.70380955999999994521232338229310698807239532470703125},{"sentiment":"NEGATIVE","speaker":"B","text":"Um, I felt little of myself.","start":3836620,"end":3837780,"confidence":0.58849519999999999608775169690488837659358978271484375},{"sentiment":"NEUTRAL","speaker":"B","text":"It didn't bother me anymore.","start":3837909,"end":3838795,"confidence":0.55780010000000002090558837153366766870021820068359375},{"sentiment":"NEGATIVE","speaker":"B","text":"They couldn't break me down any more than what the other institutions already had.","start":3838952,"end":3842131,"confidence":0.82185655999999995824367715613334439694881439208984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yep.","start":3844617,"end":3845284,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"NEUTRAL","speaker":"B","text":"In relation to the physical abuse, again, what is the immediate effects that you experienced?","start":3845495,"end":3853558,"confidence":0.54380905999999995525939766594092361629009246826171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Again, it's when you've had it so long, it doesn't really affect you as such as it does somebody that's never had it.","start":3855557,"end":3865199,"confidence":0.507818639999999987821865943260490894317626953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Because you have it on a regular basis, you know what I mean?","start":3865899,"end":3870384,"confidence":0.72537039999999997075263991064275614917278289794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"It doesn't really affect you any different from day 300 than it is from day 1.","start":3870465,"end":3874319,"confidence":0.745882500000000003836930773104541003704071044921875},{"sentiment":"NEUTRAL","speaker":"B","text":"It was a regular occurrence, it didn't affect you as much from day 300 to day 1?","start":3879048,"end":3887534,"confidence":0.81810682999999995157480725538334809243679046630859375},{"sentiment":"NEGATIVE","speaker":"A","text":"Obviously, for somebody to accept that as norm must be seriously damaged.","start":3887615,"end":3892538,"confidence":0.86013715999999995620584058997337706387042999267578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, but that's what it was, that's what happened.","start":3893065,"end":3895974,"confidence":0.61929829999999996825721382265328429639339447021484375},{"sentiment":"NEUTRAL","speaker":"A","text":"It was normal.","start":3896282,"end":3897122,"confidence":0.71205335999999996854370465371175669133663177490234375},{"sentiment":"POSITIVE","speaker":"C","text":"Okay, brilliant.","start":3897591,"end":3902609,"confidence":0.8042778999999999900438751865294761955738067626953125},{"sentiment":"NEUTRAL","speaker":"C","text":"So that was all of the care patterns that we've gone through.","start":3902836,"end":3907086,"confidence":0.714695630000000026171846911893226206302642822265625},{"sentiment":"NEUTRAL","speaker":"C","text":"I'm now going to move on to the next kind of different sections of questions, but these are about your time in care overall, not just one at a time.","start":3908690,"end":3916522,"confidence":0.86313640000000002583391278676572255790233612060546875},{"sentiment":"NEUTRAL","speaker":"C","text":"So across all of the placements, you were Who would you say were the main people responsible for what happened to you?","start":3918010,"end":3925098,"confidence":0.8304633999999999627306124239112250506877899169921875},{"sentiment":"NEUTRAL","speaker":"C","text":"Yeah, so Mary, Helen, and then Brian.","start":3929670,"end":3934598,"confidence":0.87117213000000004452516577657661400735378265380859375},{"sentiment":"NEUTRAL","speaker":"C","text":"Okay.","start":3935276,"end":3935761,"confidence":0.58435179999999997679793750648968853056430816650390625},{"sentiment":"NEUTRAL","speaker":"C","text":"Were other children affected, or did you work with other children?","start":3936246,"end":3939457,"confidence":0.774869699999999994588506524451076984405517578125},{"sentiment":"NEGATIVE","speaker":"B","text":"Again, what immediate effects did you experience following the sexual abuse?","start":3939668,"end":3942907,"confidence":0.50199497000000004032216338600846938788890838623046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Quite much the same answer as the rest, to be fair.","start":3946258,"end":3948454,"confidence":0.71427773999999999432475306093692779541015625},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, but I was\u2014 I was\u2014 I come to the extent that I was not\u2014 I refused to take it anymore.","start":3949099,"end":3955006,"confidence":0.6459124000000000531684918314567767083644866943359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, so pretty much the same answer as the rest.","start":3957888,"end":3961075,"confidence":0.58027490000000003789182301261462271213531494140625},{"sentiment":"NEUTRAL","speaker":"B","text":"And what was\u2014 what was the way you said following that?","start":3961140,"end":3962946,"confidence":0.82342196000000000832841351439128629863262176513671875},{"sentiment":"POSITIVE","speaker":"A","text":"Um, I pretty much say, well, I drew the line and I said, that's good, because then I was getting older, I was looking at girls and, you know, I mean, these, these things hold me the right way in life for where I wanted to be, you know what I mean?","start":3963978,"end":3978822,"confidence":0.74161569999999998881179408272146247327327728271484375},{"sentiment":"NEUTRAL","speaker":"A","text":"I didn't want to\u2014 I'm not gay, I never have been.","start":3978870,"end":3981213,"confidence":0.60466830000000004741167458632844500243663787841796875},{"sentiment":"NEGATIVE","speaker":"A","text":"And, and I just thought, no, I'm just not allowing it.","start":3981983,"end":3985850,"confidence":0.8612957999999999447737764057819731533527374267578125},{"sentiment":"NEGATIVE","speaker":"A","text":"And that's why I was so, so determined not to allow it anymore.","start":3986010,"end":3988529,"confidence":0.5446662300000000289657009489019401371479034423828125},{"sentiment":"NEGATIVE","speaker":"C","text":"Were complaints discouraged, ignored, or punished?","start":3998937,"end":4006205,"confidence":0.527226399999999983947418513707816600799560546875},{"sentiment":"NEUTRAL","speaker":"B","text":"So, Richard, I put pretty much the same answer as the rest.","start":4006366,"end":4008413,"confidence":0.76844440000000002743973936958354897797107696533203125},{"sentiment":"NEUTRAL","speaker":"B","text":"I drew the line when I was getting older.","start":4008461,"end":4009913,"confidence":0.73311539999999997263557816040702164173126220703125},{"sentiment":"POSITIVE","speaker":"B","text":"I started to think about girls, etc., and I wanted to be in the right place in my life.","start":4010236,"end":4013963,"confidence":0.7762339000000000321932702718186192214488983154296875},{"sentiment":"NEGATIVE","speaker":"B","text":"I was determined to not allow those things to happen to me anymore.","start":4014093,"end":4016707,"confidence":0.77713065999999997313096855577896349132061004638671875},{"sentiment":"NEGATIVE","speaker":"A","text":"The sexual abuse, yeah, most definitely.","start":4018130,"end":4019681,"confidence":0.5911163699999999465717337443493306636810302734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, as for the rest, I mean, that was with me for a long time.","start":4020367,"end":4023637,"confidence":0.8259364000000000149981360664241947233676910400390625},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, couldn't get rid of that.","start":4024780,"end":4025563,"confidence":0.48971710000000001627995516173541545867919921875},{"sentiment":"NEUTRAL","speaker":"A","text":"I could do something about the sexual.","start":4026363,"end":4028159,"confidence":0.6178046999999999844277454030816443264484405517578125},{"sentiment":"NEUTRAL","speaker":"B","text":"So now we're just on to the final 3 questions in relation to the care settings, Richard, so we should be able to fly through this soon.","start":4030280,"end":4036017,"confidence":0.59693169999999995400941088519175536930561065673828125},{"sentiment":"NEGATIVE","speaker":"B","text":"Did anyone else, in relation to all of the abuse that you experienced at Catherine's unit, did anyone witness it, know about it, or experience something similar?","start":4036780,"end":4046258,"confidence":0.58666830000000003142446303172619082033634185791015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Not the sexual.","start":4046969,"end":4047712,"confidence":0.5831817999999999724280996815650723874568939208984375},{"sentiment":"NEGATIVE","speaker":"A","text":"Nobody witnessed that, no.","start":4048165,"end":4049135,"confidence":0.50600195000000003364704070918378420174121856689453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Apart from Megari.","start":4049253,"end":4050436,"confidence":0.80611193000000003205940402040141634643077850341796875},{"sentiment":"NEUTRAL","speaker":"B","text":"But they witnessed everything else?","start":4059393,"end":4060480,"confidence":0.71866726999999996916557165604899637401103973388671875},{"sentiment":"POSITIVE","speaker":"B","text":"Yes.","start":4066450,"end":4067257,"confidence":0.461038950000000002926725528595852665603160858154296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Did you tell anyone or try to get help?","start":4068048,"end":4070082,"confidence":0.80389553000000002480618377376231364905834197998046875},{"sentiment":"NEUTRAL","speaker":"C","text":"No.","start":4070647,"end":4070728,"confidence":0.493618669999999981623517442130832932889461517333984375},{"sentiment":"NEUTRAL","speaker":"B","text":"No.","start":4071276,"end":4071454,"confidence":0.493618669999999981623517442130832932889461517333984375},{"sentiment":"NEGATIVE","speaker":"B","text":"This is obviously going to sound really stupid and I do apologise.","start":4072342,"end":4074327,"confidence":0.87359629999999999228066371870227158069610595703125},{"sentiment":"NEUTRAL","speaker":"B","text":"If you didn't tell anyone or ask for help, could you provide us with a reason as to why?","start":4077543,"end":4083750,"confidence":0.69593954000000002313441882506594993174076080322265625},{"sentiment":"NEGATIVE","speaker":"A","text":"I was embarrassed.","start":4085782,"end":4086410,"confidence":0.81933040000000001423785533916088752448558807373046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4087055,"end":4088537,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"What are you going to say?","start":4089310,"end":4090051,"confidence":0.8470931600000000116779119707643985748291015625},{"sentiment":"NEGATIVE","speaker":"A","text":"I mean, it's taken me 40-odd years to come and speak to you today, you know what I mean?","start":4090131,"end":4094045,"confidence":0.52913993999999997530636619558208622038364410400390625},{"sentiment":"NEGATIVE","speaker":"A","text":"Back then, it was\u2014 I think child abuse now is I mean, totally out of hand.","start":4095202,"end":4105199,"confidence":0.89332069999999996756656628349446691572666168212890625},{"sentiment":"NEUTRAL","speaker":"A","text":"But then it was accepted, you know what I mean?","start":4105248,"end":4107508,"confidence":0.76862127000000002308155444552539847791194915771484375},{"sentiment":"NEUTRAL","speaker":"A","text":"It was, it was what appeared to be the right thing to do, you know what I mean?","start":4107654,"end":4111270,"confidence":0.64670839999999996106083699487498961389064788818359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, as a beautiful\u2014 it's just So I just put no.","start":4114128,"end":4138225,"confidence":0.6051613700000000317658077619853429496288299560546875},{"sentiment":"NEGATIVE","speaker":"B","text":"I was embarrassed to tell anyone.","start":4138855,"end":4139890,"confidence":0.68236375000000004664713060265057720243930816650390625},{"sentiment":"NEGATIVE","speaker":"B","text":"It's taken me 40 years to speak to you today.","start":4139987,"end":4141863,"confidence":0.61625350000000000960653778747655451297760009765625},{"sentiment":"NEGATIVE","speaker":"B","text":"Back then, child abuse was accepted and also out of hand.","start":4141943,"end":4145518,"confidence":0.8760497000000000422659240939537994563579559326171875},{"sentiment":"NEUTRAL","speaker":"B","text":"It was appeared to be the right\u2014 it was appeared to be the right thing to do, but it is abuse looking back now.","start":4145648,"end":4152391,"confidence":0.57799999999999995825561427409411408007144927978515625},{"sentiment":"NEUTRAL","speaker":"A","text":"100%.","start":4153420,"end":4154004,"confidence":0.5777115999999999917946524874423630535602569580078125},{"sentiment":"NEUTRAL","speaker":"A","text":"There's nothing, there's nothing else it can be, you know.","start":4154085,"end":4155886,"confidence":0.58576960000000000139408484756131656467914581298828125},{"sentiment":"NEUTRAL","speaker":"C","text":"I mean, it's, you kind of sugarcoat it.","start":4156617,"end":4160852,"confidence":0.485501200000000021628210333801689557731151580810546875},{"sentiment":"NEUTRAL","speaker":"B","text":"And then finally, Richard, what was the difference at this place, at this placement, compared with the others?","start":4170626,"end":4176514,"confidence":0.8951824299999999734467337475507520139217376708984375},{"sentiment":"NEUTRAL","speaker":"A","text":"The, the, the big thing was, um, I left here, back into mainstream, that I could see a way out of here.","start":4177503,"end":4186536,"confidence":0.7311153999999999708592213210067711770534515380859375},{"sentiment":"POSITIVE","speaker":"A","text":"I had clear closure, you know what I mean?","start":4186649,"end":4190599,"confidence":0.491734449999999989611154660451575182378292083740234375},{"sentiment":"NEUTRAL","speaker":"A","text":"I had a path that I know in my head.","start":4191748,"end":4194013,"confidence":0.8082974000000000547316858501289971172809600830078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Play the game and this is where you're going to be.","start":4195160,"end":4197018,"confidence":0.6370711300000000409937683798489160835742950439453125},{"sentiment":"NEUTRAL","speaker":"B","text":"So, but the big thing was I left there, I could see a way out of here, I had clear closure and a path, and a path that I had in my head just to play the game and I'll be where I need to be, just play the system.","start":4221435,"end":4233625,"confidence":0.54199900000000000854782911119400523602962493896484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yep.","start":4234660,"end":4234773,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"POSITIVE","speaker":"B","text":"Fantastic.","start":4234853,"end":4235419,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"B","text":"And that concludes the placement sentence of the witness statement.","start":4236049,"end":4240912,"confidence":0.8419931000000000498317831443273462355136871337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Now it's just going to be a couple of questions, what we should be able to fly through quickly.","start":4241316,"end":4244642,"confidence":0.7629168600000000299843350148876197636127471923828125},{"sentiment":"NEUTRAL","speaker":"B","text":"It won't be as meticulous as that, so we'll try and get through quickly.","start":4244787,"end":4248377,"confidence":0.63341780000000003081339627897250466048717498779296875},{"sentiment":"NEUTRAL","speaker":"B","text":"So, people involved, reporting, and institutional knowledge.","start":4248426,"end":4251356,"confidence":0.86529800000000001158895202024723403155803680419921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Across all placements, who were the main people who was responsible?","start":4251871,"end":4255305,"confidence":0.77150339999999995033164168489747680723667144775390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Social workers.","start":4258232,"end":4258821,"confidence":0.674539400000000011203837857465259730815887451171875},{"sentiment":"NEGATIVE","speaker":"A","text":"They put me in that situation.","start":4261264,"end":4262504,"confidence":0.70935285000000003474696086414041928946971893310546875},{"sentiment":"NEUTRAL","speaker":"B","text":"So with the social workers, do you recall any names?","start":4262859,"end":4265581,"confidence":0.87257499999999998951949464753852225840091705322265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Only one social worker, his name is Gordon.","start":4266563,"end":4268271,"confidence":0.85579455000000004272209253031178377568721771240234375},{"sentiment":"NEGATIVE","speaker":"A","text":"He, he, he\u2014 the thing I can't understand to this day, why was I never talked to?","start":4270013,"end":4275265,"confidence":0.94900185000000003565645556591334752738475799560546875},{"sentiment":"NEUTRAL","speaker":"A","text":"You know what I mean?","start":4276080,"end":4276662,"confidence":0.67174845999999999168750264288973994553089141845703125},{"sentiment":"NEUTRAL","speaker":"A","text":"They talked to my parents, but they never once talked to me.","start":4276824,"end":4279332,"confidence":0.52775943000000002935934162451303564012050628662109375},{"sentiment":"NEUTRAL","speaker":"A","text":"And that's what I kind of get my head around.","start":4280966,"end":4282196,"confidence":0.84239750000000002128075493601500056684017181396484375},{"sentiment":"NEGATIVE","speaker":"A","text":"Well, I was never allowed to tell my storey.","start":4284053,"end":4285795,"confidence":0.5824987999999999832567709745489992201328277587890625},{"sentiment":"NEGATIVE","speaker":"A","text":"I blame my parents as well.","start":4290668,"end":4291712,"confidence":0.8911264500000000143842271427274681627750396728515625},{"sentiment":"NEGATIVE","speaker":"A","text":"I blame my sister.","start":4292515,"end":4293237,"confidence":0.7620826000000000544076783626223914325237274169921875},{"sentiment":"NEGATIVE","speaker":"A","text":"I blame, I blame everybody.","start":4293478,"end":4294409,"confidence":0.9136773000000000255482746069901622831821441650390625},{"sentiment":"NEGATIVE","speaker":"A","text":"And I blame my birth mother.","start":4295308,"end":4297332,"confidence":0.871877000000000013102408047416247427463531494140625},{"sentiment":"NEGATIVE","speaker":"A","text":"I blame everybody because everybody had factored into this, you know what I mean?","start":4297637,"end":4302020,"confidence":0.821688650000000020412471712916158139705657958984375},{"sentiment":"NEUTRAL","speaker":"A","text":"I was a teenager growing up in the '80s, and it was a hell of a place to grow up in a city in the '80s, you know what I mean?","start":4302775,"end":4309342,"confidence":0.4838395699999999965967845128034241497516632080078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4309711,"end":4309968,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEGATIVE","speaker":"A","text":"And but I had no support.","start":4310080,"end":4311445,"confidence":0.70974269999999994862349694813019596040248870849609375},{"sentiment":"NEGATIVE","speaker":"A","text":"From my family, but more importantly, I've no support from professionals.","start":4312408,"end":4317079,"confidence":0.89877960000000001183906306323478929698467254638671875},{"sentiment":"NEUTRAL","speaker":"B","text":"One second, I'll just relay back what I've got, just to make sure that obviously it's correct and we haven't missed anything.","start":4341059,"end":4349994,"confidence":0.64840496000000003018470806637196801602840423583984375},{"sentiment":"NEUTRAL","speaker":"B","text":"So, social workers, only one social worker, and he was called Garden.","start":4354366,"end":4358126,"confidence":0.840683999999999986840748533722944557666778564453125},{"sentiment":"NEGATIVE","speaker":"B","text":"One thing I never understood from this is that they never spoke to me.","start":4358479,"end":4362095,"confidence":0.9110034000000000187213800018071196973323822021484375},{"sentiment":"NEGATIVE","speaker":"B","text":"Why did they never speak to me?","start":4362577,"end":4363853,"confidence":0.79905440000000005351665777197922579944133758544921875},{"sentiment":"NEGATIVE","speaker":"B","text":"I blame everyone for what happened to me.","start":4364284,"end":4365666,"confidence":0.94521339999999998138235923761385492980480194091796875},{"sentiment":"NEUTRAL","speaker":"B","text":"I grew up in the city in the '80s.","start":4365827,"end":4367134,"confidence":0.871453049999999951324980429490096867084503173828125},{"sentiment":"NEUTRAL","speaker":"B","text":"It was a hell of a place to grow up.","start":4367779,"end":4369215,"confidence":0.447766539999999990673273941865772940218448638916015625},{"sentiment":"NEGATIVE","speaker":"B","text":"I had no support from my family, but more importantly, not from the professionals.","start":4369602,"end":4373216,"confidence":0.91979270000000001861195642050006426870822906494140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yep.","start":4374223,"end":4375048,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"NEUTRAL","speaker":"A","text":"You were labelled, you know what I mean?","start":4375680,"end":4377153,"confidence":0.53106580000000003227711431463831104338169097900390625},{"sentiment":"NEGATIVE","speaker":"A","text":"You were labelled a problem.","start":4377606,"end":4379322,"confidence":0.86493969999999997799733364445273764431476593017578125},{"sentiment":"NEGATIVE","speaker":"A","text":"And instead of fixing the problem, like what they do now, yeah, you were just\u2014 well, I've just\u2014 for the last 2 hours, that's\u2014 you just had a snapshot into my life.","start":4380277,"end":4389856,"confidence":0.70043087000000003872202114507672376930713653564453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, that's what you got.","start":4390405,"end":4392245,"confidence":0.65488665999999995381841699781944043934345245361328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Back in the '80s.","start":4392723,"end":4393475,"confidence":0.82579769999999996787920508722891099750995635986328125},{"sentiment":"NEUTRAL","speaker":"C","text":"Yeah, you just get to treat them the way you want to be treated, and that's exactly it.","start":4393802,"end":4399575,"confidence":0.68909779999999998256754452086170203983783721923828125},{"sentiment":"NEUTRAL","speaker":"C","text":"And you kind of live\u2014 you live your childhood through them.","start":4399641,"end":4403152,"confidence":0.83003389999999999115942728167283348739147186279296875},{"sentiment":"NEUTRAL","speaker":"C","text":"Yeah, that's an absolute concern, what I really do.","start":4405837,"end":4409342,"confidence":0.59218585000000001361541990263503976166248321533203125},{"sentiment":"NEGATIVE","speaker":"B","text":"So I just put, I was labelled as a problem instead of fixing the problem.","start":4413150,"end":4416152,"confidence":0.8583583999999999658570004612556658685207366943359375},{"sentiment":"NEGATIVE","speaker":"B","text":"I was dealt with as a problem.","start":4416266,"end":4417718,"confidence":0.67562429999999995544612829689867794513702392578125},{"sentiment":"NEUTRAL","speaker":"B","text":"Correct.","start":4423060,"end":4424293,"confidence":0.58715682999999996294349102754495106637477874755859375},{"sentiment":"NEUTRAL","speaker":"B","text":"Can you remember any other names who are the main people responsible?","start":4424845,"end":4428398,"confidence":0.84446209999999999329389765989617444574832916259765625},{"sentiment":"NEGATIVE","speaker":"A","text":"There's too many.","start":4430172,"end":4430589,"confidence":0.489232999999999973450570678323856554925441741943359375},{"sentiment":"NEUTRAL","speaker":"A","text":"I mentioned everybody that I've just discussed with you over the past 2 hours.","start":4430654,"end":4433514,"confidence":0.8423513000000000250366838372428901493549346923828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I mean, people go in a role to support and help these people, you know what I mean?","start":4433867,"end":4439992,"confidence":0.694678600000000034953018257510848343372344970703125},{"sentiment":"NEUTRAL","speaker":"A","text":"They must have had a job title, they must have had an interview to take on the role.","start":4440369,"end":4443923,"confidence":0.7796187999999999451716803378076292574405670166015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Of the job.","start":4444429,"end":4445039,"confidence":0.53831594999999998751860630363808013498783111572265625},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, you know, I mean, don't get me wrong, I met a lot of nice people there as well.","start":4445440,"end":4448780,"confidence":0.92293510000000000825792767500388436019420623779296875},{"sentiment":"NEUTRAL","speaker":"A","text":"I did.","start":4449294,"end":4449647,"confidence":0.5960796999999999901120872891624458134174346923828125},{"sentiment":"POSITIVE","speaker":"A","text":"People genuinely want to help.","start":4450353,"end":4451879,"confidence":0.70946549999999997115907035549753345549106597900390625},{"sentiment":"NEGATIVE","speaker":"A","text":"But the second thing of it was, once you were labelled, you know, I mean, once the arrow was above your head, that's it, you were wasting your time.","start":4452264,"end":4462091,"confidence":0.7086729000000000500136820846819318830966949462890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, just give me one second, I just go back through into the person, it's just to highlight any names.","start":4462300,"end":4468706,"confidence":0.82184179999999995569481825441471301019191741943359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Mike.","start":4478334,"end":4478447,"confidence":0.57944910000000005023679250371060334146022796630859375},{"sentiment":"NEUTRAL","speaker":"B","text":"And do you not remember who Mike\u2014 what Mike's role was?","start":4479013,"end":4481422,"confidence":0.69795929999999994919335222220979630947113037109375},{"sentiment":"NEUTRAL","speaker":"A","text":"He was a teacher.","start":4482327,"end":4483330,"confidence":0.7481246999999999758301783003844320774078369140625},{"sentiment":"NEUTRAL","speaker":"B","text":"It was just a teacher?","start":4483410,"end":4484849,"confidence":0.7544212999999999613720547131379134953022003173828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, yeah, the deaf teacher.","start":4485092,"end":4486450,"confidence":0.52198149999999998716049276481498964130878448486328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":4486628,"end":4486854,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And it would say Mr Acre was a teacher.","start":4487517,"end":4489144,"confidence":0.84566879999999999828474983587511815130710601806640625},{"sentiment":"NEUTRAL","speaker":"B","text":"You don't remember the specific subject?","start":4489208,"end":4491283,"confidence":0.603808499999999970242470226367004215717315673828125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, there wasn't a specific subject.","start":4491621,"end":4493808,"confidence":0.72900562999999996005584534941590391099452972412109375},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, you would sit in a room and they would try and talk to you about geography, then history and maths, but you just wouldn't listen.","start":4494275,"end":4500043,"confidence":0.6889846299999999867935684960684739053249359130859375},{"sentiment":"NEUTRAL","speaker":"A","text":"And so they wouldn't force the fact.","start":4500187,"end":4501279,"confidence":0.75760656999999997918138205932336859405040740966796875},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, you just done what you wanted to do.","start":4501873,"end":4503784,"confidence":0.746524500000000035271341403131373226642608642578125},{"sentiment":"NEUTRAL","speaker":"A","text":"You would sit, you would Skive, you would talk, you would do nothing.","start":4504041,"end":4507477,"confidence":0.56670480000000000853077608553576283156871795654296875},{"sentiment":"NEUTRAL","speaker":"B","text":"And Mr Richard Garrie, did you say he was the boarding officer?","start":4507975,"end":4511347,"confidence":0.86740636999999998213439766914234496653079986572265625},{"sentiment":"NEUTRAL","speaker":"A","text":"He was the housemaster.","start":4511812,"end":4512567,"confidence":0.77285360000000002944631205537007190287113189697265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Housemaster, that's it.","start":4512872,"end":4513739,"confidence":0.70552840000000005549196657739230431616306304931640625},{"sentiment":"NEGATIVE","speaker":"B","text":"Sorry about that.","start":4513883,"end":4514799,"confidence":0.6856411000000000033338665161863900721073150634765625},{"sentiment":"POSITIVE","speaker":"A","text":"That's okay.","start":4515023,"end":4515441,"confidence":0.73359823000000001780307457011076621711254119873046875},{"sentiment":"NEUTRAL","speaker":"B","text":"So I've got Mr Richard Garrie, Mr Richard Aker, Mike as well.","start":4516886,"end":4522296,"confidence":0.87373650000000002702194024095661006867885589599609375},{"sentiment":"NEUTRAL","speaker":"B","text":"What was the teacher called?","start":4522745,"end":4523643,"confidence":0.82405304999999995363424432071042247116565704345703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Mr Thornburn?","start":4523692,"end":4525713,"confidence":0.82325060000000005455689233713201247155666351318359375},{"sentiment":"NEUTRAL","speaker":"A","text":"He was the head teacher.","start":4525793,"end":4526659,"confidence":0.80189513999999995075285141865606419742107391357421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Thornburn, or The Beak.","start":4526755,"end":4528520,"confidence":0.81014894999999997882156321793445385992527008056640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Thornburn, he was the headmaster at Glendrick?","start":4529482,"end":4532786,"confidence":0.91101430000000005460236707222065888345241546630859375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, the headmaster.","start":4532850,"end":4534021,"confidence":0.6742690000000000072333250500378198921680450439453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, The Beak was his nickname.","start":4534438,"end":4538785,"confidence":0.80849150000000002957989408969297073781490325927734375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, so we've got McGarrie, Mr Aker, Mike, Mr Thornburn, quotation marks, The Beak, and he was the headmaster.","start":4539170,"end":4547142,"confidence":0.8552454000000000444714487457531504333019256591796875},{"sentiment":"NEUTRAL","speaker":"B","text":"And was there anyone else who you named?","start":4547206,"end":4549179,"confidence":0.87475749999999996564525872599915601313114166259765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Not really.","start":4550121,"end":4550669,"confidence":0.5598528000000000393043819713057018816471099853515625},{"sentiment":"POSITIVE","speaker":"B","text":"No, that's perfectly fine, no problem.","start":4550976,"end":4552686,"confidence":0.71063226000000001558731810291646979749202728271484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, the next question is, were other children affected and did you witness abuse or harm to anyone else?","start":4553556,"end":4558638,"confidence":0.5974481000000000374683395421016030013561248779296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, everybody was there, especially Lyndrick Muir.","start":4559205,"end":4561326,"confidence":0.707221450000000029234570320113562047481536865234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, yeah, whoever was in my dorm at the time.","start":4561877,"end":4564549,"confidence":0.700467469999999980956317813252098858356475830078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, they're all\u2014 nobody missed out.","start":4564792,"end":4567157,"confidence":0.51237845000000004080931148564559407532215118408203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Nobody missed out.","start":4576620,"end":4580846,"confidence":0.54642409999999996816910652341903187334537506103515625},{"sentiment":"NEGATIVE","speaker":"A","text":"A few years ago, I actually found a Facebook page that had been put up, and I wrote some really nasty things on it.","start":4581730,"end":4591270,"confidence":0.9253021500000000454377868663868866860866546630859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4591801,"end":4591946,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"And they're still there, still there.","start":4592671,"end":4594088,"confidence":0.77188829999999997166781895430176518857479095458984375},{"sentiment":"NEGATIVE","speaker":"A","text":"I mean, that was done years ago, and there's a lot of nasty stuff on there as well from other, other people.","start":4594136,"end":4599259,"confidence":0.9177745600000000170126668308512307703495025634765625},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm not gonna\u2014 again, that's not my business to discuss next.","start":4599357,"end":4601346,"confidence":0.5491164299999999887091917116777040064334869384765625},{"sentiment":"POSITIVE","speaker":"B","text":"No problem, that's perfectly fine.","start":4602292,"end":4603848,"confidence":0.80580806999999998740946693942532874643802642822265625},{"sentiment":"NEUTRAL","speaker":"B","text":"And why do you believe staff or the institution know or should have known what was happening?","start":4604667,"end":4611068,"confidence":0.5041021999999999447794607476680539548397064208984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, they're adults.","start":4611982,"end":4613507,"confidence":0.63223830000000003082050170633010566234588623046875},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, I'm a father, I'm a grandfather myself, and I live for my children, my grandchildren, you know what I mean?","start":4614886,"end":4620133,"confidence":0.70016350000000004971667522113421000540256500244140625},{"sentiment":"NEUTRAL","speaker":"A","text":"And regardless whether they're children or not, they're in a position of trust and a position of care to look after us in the field.","start":4620389,"end":4629009,"confidence":0.69456755999999997275295982035459019243717193603515625},{"sentiment":"NEUTRAL","speaker":"A","text":"They dictated what way my life was going.","start":4629635,"end":4631612,"confidence":0.680906699999999975858600009814836084842681884765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Well, they were adults.","start":4652692,"end":4653430,"confidence":0.68442579999999997308890442582196556031703948974609375},{"sentiment":"NEUTRAL","speaker":"B","text":"They were in a position of care.","start":4653558,"end":4655594,"confidence":0.7588009000000000003893774191965349018573760986328125},{"sentiment":"NEUTRAL","speaker":"B","text":"They was in control and dictated where my life was going.","start":4656059,"end":4658319,"confidence":0.7647548299999999965592678563552908599376678466796875},{"sentiment":"NEGATIVE","speaker":"B","text":"They had a duty of care and they failed.","start":4658383,"end":4659794,"confidence":0.85527830000000004684324039772036485373973846435546875},{"sentiment":"NEGATIVE","speaker":"B","text":"They failed.","start":4660611,"end":4661172,"confidence":0.89968269999999994634976019369787536561489105224609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, big time.","start":4661750,"end":4662279,"confidence":0.56827324999999995203125990883563645184040069580078125},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, no problem.","start":4663032,"end":4665340,"confidence":0.57628869999999998707806980746681801974773406982421875},{"sentiment":"NEGATIVE","speaker":"B","text":"Were complaints discouraged, ignored, or punished?","start":4665517,"end":4667889,"confidence":0.527226399999999983947418513707816600799560546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Were you moved, threatened, or disbelieved?","start":4668242,"end":4670166,"confidence":0.60085200000000005271516556604183278977870941162109375},{"sentiment":"NEGATIVE","speaker":"A","text":"Disbelieved.","start":4671031,"end":4672811,"confidence":0.8769811400000000478627271149889566004276275634765625},{"sentiment":"NEUTRAL","speaker":"A","text":"I never really told many people about it.","start":4673692,"end":4677524,"confidence":0.72154689999999999105995129866641946136951446533203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, because of the\u2014 because you\u2014 because as I said to everyone, it was accepted, it was normal, it was life, it just happened, you know what I mean?","start":4678600,"end":4686860,"confidence":0.60889680000000001580673369971918873488903045654296875},{"sentiment":"NEUTRAL","speaker":"A","text":"So I mean, what are you meant to do?","start":4687930,"end":4689690,"confidence":0.7845503000000000337621486323769204318523406982421875},{"sentiment":"NEGATIVE","speaker":"A","text":"You can't fight the system, you just can't do it no matter how hard you try as a 13-year-old.","start":4689690,"end":4694360,"confidence":0.9175541000000000391167986890650354325771331787109375},{"sentiment":"NEGATIVE","speaker":"A","text":"I mean, who would believe me even if I did try?","start":4695230,"end":4698900,"confidence":0.5057430000000000536175548404571600258350372314453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Nobody.","start":4698930,"end":4700670,"confidence":0.4942234500000000085861984189250506460666656494140625},{"sentiment":"NEGATIVE","speaker":"A","text":"I couldn't speak to anybody.","start":4700670,"end":4701810,"confidence":0.7599907500000000482032191939651966094970703125},{"sentiment":"NEGATIVE","speaker":"A","text":"I never see my parents.","start":4701810,"end":4702940,"confidence":0.875754600000000049675463742460124194622039794921875},{"sentiment":"NEGATIVE","speaker":"A","text":"They just stopped me seeing them at the I've seen them periodically, but you can't go in and say to your mum, I was giving somebody a masturbating in somebody's office, can you?","start":4703030,"end":4710316,"confidence":0.66859864999999996104662614015978761017322540283203125},{"sentiment":"NEUTRAL","speaker":"A","text":"You know what I mean?","start":4710381,"end":4710803,"confidence":0.67174845999999999168750264288973994553089141845703125},{"sentiment":"NEGATIVE","speaker":"A","text":"You just can't do that.","start":4711047,"end":4711891,"confidence":0.857691940000000041521843741065822541713714599609375},{"sentiment":"NEGATIVE","speaker":"A","text":"Even when I did go to the police, they said, don't be silly, you encouraged it.","start":4714062,"end":4717022,"confidence":0.48007973999999997705145915460889227688312530517578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I mean, I thought, wait a minute.","start":4717349,"end":4718510,"confidence":0.59700779999999997738058254981297068297863006591796875},{"sentiment":"NEGATIVE","speaker":"C","text":"Sleep problems.","start":4734284,"end":4738193,"confidence":0.71578839999999999132995753825525753200054168701171875},{"sentiment":"NEGATIVE","speaker":"B","text":"And then finally, have you ever reported the abuse to the police, an inquiry, a professional, or an authority?","start":4738884,"end":4746412,"confidence":0.58675224000000003599097908590920269489288330078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, reported to the police.","start":4746768,"end":4747835,"confidence":0.489114729999999997556159314626711420714855194091796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4747899,"end":4748061,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yep.","start":4748368,"end":4748465,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"NEGATIVE","speaker":"B","text":"I know you've already stated this before, so it is a bit tedious, but what happened when you reported this to the police?","start":4749742,"end":4754458,"confidence":0.6721439399999999952939333525137044489383697509765625},{"sentiment":"NEGATIVE","speaker":"A","text":"I was I was\u2014 because I was known to the police then, it was a few years, and I was turning into a criminal, I wasn't believed.","start":4754622,"end":4762408,"confidence":0.70009770000000004497309191719978116452693939208984375},{"sentiment":"NEUTRAL","speaker":"A","text":"I was told that I had encouraged it.","start":4762827,"end":4764342,"confidence":0.6445155000000000189430693353642709553241729736328125},{"sentiment":"NEGATIVE","speaker":"C","text":"The kind of, if you went on holiday, sometimes you might struggle with somewhere you don't know.","start":4767000,"end":4770768,"confidence":0.55953039999999998332924633359652943909168243408203125},{"sentiment":"NEUTRAL","speaker":"B","text":"You were told what?","start":4773159,"end":4773887,"confidence":0.62072629999999995309423184153274632990360260009765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Sorry?","start":4774211,"end":4774437,"confidence":0.52763959999999998640163312302320264279842376708984375},{"sentiment":"NEGATIVE","speaker":"A","text":"That I had encouraged the situation, I had encouraged the abuse, the sexual abuse.","start":4775263,"end":4778776,"confidence":0.85987230000000003382609747859532944858074188232421875},{"sentiment":"NEGATIVE","speaker":"A","text":"I must be gay.","start":4780541,"end":4781350,"confidence":0.88752660000000005435794037111918441951274871826171875},{"sentiment":"NEUTRAL","speaker":"A","text":"The exact words of the officer.","start":4781986,"end":4783232,"confidence":0.6770013599999999964751395964412949979305267333984375},{"sentiment":"NEUTRAL","speaker":"C","text":"Okay, and is that still an ongoing thing?","start":4786440,"end":4788933,"confidence":0.87982665999999998263092493289150297641754150390625},{"sentiment":"NEUTRAL","speaker":"C","text":"Okay, and when did that happen and how long did it happen for?","start":4791388,"end":4794606,"confidence":0.86063389999999995172430544698727317154407501220703125},{"sentiment":"NEUTRAL","speaker":"B","text":"So the next is just movement between placements and leaving care.","start":4800179,"end":4802941,"confidence":0.83184190000000002296332013429491780698299407958984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Why did you move between placements and were the reasons ever explained?","start":4803426,"end":4806236,"confidence":0.827415400000000023084112399374134838581085205078125},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":4806979,"end":4807140,"confidence":0.493618669999999981623517442130832932889461517333984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Never.","start":4807420,"end":4807695,"confidence":0.43164802000000002113466734954272396862506866455078125},{"sentiment":"NEGATIVE","speaker":"A","text":"No, no, I moved obviously from the first one because I absconded because of the serious abuse.","start":4807857,"end":4813346,"confidence":0.765881699999999998595967554138042032718658447265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Second one was a result of abscondance, the first one.","start":4814009,"end":4817055,"confidence":0.6083720299999999525653038290329277515411376953125},{"sentiment":"NEGATIVE","speaker":"A","text":"And the third one was, um, a partner wasn't ready to be integrated back into society.","start":4817412,"end":4821606,"confidence":0.6797814399999999590562538287485949695110321044921875},{"sentiment":"NEUTRAL","speaker":"C","text":"Yeah, so I can understand that there would have been a struggle.","start":4823270,"end":4825984,"confidence":0.5491441999999999712400722273741848766803741455078125},{"sentiment":"NEUTRAL","speaker":"C","text":"How has what you went through affected relationships, parenting, friendships, Yeah, you give them the life that you wanted.","start":4828410,"end":4846753,"confidence":0.74389530000000003706617235366138629615306854248046875},{"sentiment":"NEGATIVE","speaker":"B","text":"So no, never.","start":4852949,"end":4853788,"confidence":0.491146479999999996390869227980147115886211395263671875},{"sentiment":"NEGATIVE","speaker":"B","text":"I moved as I was, as I absconded due to serious abuse.","start":4853917,"end":4857160,"confidence":0.67582100000000000505906427861191332340240478515625},{"sentiment":"NEGATIVE","speaker":"B","text":"Second was a result So it'll be expounding from the first and final setting I was deemed to, uh, I was deemed not fit to enter society.","start":4857886,"end":4864193,"confidence":0.6932226999999999694779262426891364157199859619140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Correct.","start":4864803,"end":4865878,"confidence":0.58715682999999996294349102754495106637477874755859375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yep.","start":4867049,"end":4867289,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Did you run away, refuse to return, or ask to be moved?","start":4867867,"end":4871284,"confidence":0.6558694000000000468020289190462790429592132568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"You couldn't refuse.","start":4872103,"end":4872809,"confidence":0.56355169999999998875495066386065445840358734130859375},{"sentiment":"NEUTRAL","speaker":"A","text":"There wasn't an option.","start":4874269,"end":4875456,"confidence":0.59670959999999995115871342932223342359066009521484375},{"sentiment":"NEUTRAL","speaker":"C","text":"What about friendship?","start":4875809,"end":4877397,"confidence":0.86627423999999997317189581735874526202678680419921875},{"sentiment":"NEUTRAL","speaker":"C","text":"Has it affected any friendship or your ability to maintain friendship?","start":4877975,"end":4881520,"confidence":0.73172369999999997691730868609738536179065704345703125},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, the staff at Liverpool let me physically hitchhike home to Edinburgh, which is 60 miles, in different people's cars.","start":4881681,"end":4888634,"confidence":0.68251609999999995892494553118012845516204833984375},{"sentiment":"NEUTRAL","speaker":"A","text":"They knew that was happening as a 13-year-old.","start":4889085,"end":4891923,"confidence":0.55162566999999995687176124192774295806884765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Do you say 60 miles?","start":4892665,"end":4893661,"confidence":0.87096923999999997789700501016341149806976318359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, 60 miles from that.","start":4894494,"end":4895360,"confidence":0.78455969999999997099848769721575081348419189453125},{"sentiment":"NEUTRAL","speaker":"A","text":"I was 60 miles from my parents.","start":4895409,"end":4896487,"confidence":0.5339628499999999888814272708259522914886474609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":4896536,"end":4897059,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"So I just put, you couldn't refuse, that was never an option.","start":4913065,"end":4915047,"confidence":0.660850640000000044693706513498909771442413330078125},{"sentiment":"NEUTRAL","speaker":"B","text":"The staff at Lendrick left me\u2014 let me hitchhike 60 miles to my parents' house, getting rides from strangers, and they not only knew but encouraged me to do so.","start":4915144,"end":4924668,"confidence":0.57627963999999998190304495437885634601116180419921875},{"sentiment":"NEGATIVE","speaker":"A","text":"Yep, if you don't\u2014 if you're not happy, just bugger off again.","start":4925232,"end":4927470,"confidence":0.90075139999999997986179778308724053204059600830078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I did.","start":4928050,"end":4930224,"confidence":0.654018760000000032306388675351627171039581298828125},{"sentiment":"NEUTRAL","speaker":"B","text":"And then finally for this section, when and what age did you leave care?","start":4930546,"end":4934704,"confidence":0.88589039999999996677360059038619510829448699951171875},{"sentiment":"NEUTRAL","speaker":"B","text":"16.","start":4935922,"end":4936371,"confidence":0.54981519999999994841033412740216590464115142822265625},{"sentiment":"NEUTRAL","speaker":"B","text":"And what was your circumstances afterwards?","start":4937765,"end":4939784,"confidence":0.84132403000000000048430592869408428668975830078125},{"sentiment":"NEGATIVE","speaker":"A","text":"Um, for the first 4 years, my\u2014 from 16 to 20, I was a criminal.","start":4940873,"end":4947588,"confidence":0.62133179999999998965876102374750189483165740966796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4948197,"end":4948437,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEGATIVE","speaker":"A","text":"Um, I was even breaking in, um, doing everything I shouldn't be doing.","start":4949222,"end":4957042,"confidence":0.69236463000000003642497858891147188842296600341796875},{"sentiment":"NEGATIVE","speaker":"A","text":"Taking no pride in it now whatsoever.","start":4957955,"end":4959830,"confidence":0.50505639999999996092583387508057057857513427734375},{"sentiment":"NEGATIVE","speaker":"A","text":"Um, I got an 8-week prison sentence in Edinburgh.","start":4961000,"end":4965114,"confidence":0.68626540000000002539337629059446044266223907470703125},{"sentiment":"NEUTRAL","speaker":"B","text":"One second.","start":4965324,"end":4965742,"confidence":0.64591235000000002397513299001730047166347503662109375},{"sentiment":"NEGATIVE","speaker":"B","text":"Sorry.","start":4965967,"end":4966112,"confidence":0.5092127300000000023061375031829811632633209228515625},{"sentiment":"NEUTRAL","speaker":"B","text":"No, don't apologise, um, Richard.","start":4966562,"end":4968525,"confidence":0.64307535000000004554721044769394211471080780029296875},{"sentiment":"POSITIVE","speaker":"C","text":"Yeah, absolutely.","start":4969830,"end":4970611,"confidence":0.50143020000000004809947995454422198235988616943359375},{"sentiment":"NEUTRAL","speaker":"C","text":"Just something that would remind you.","start":4970921,"end":4972240,"confidence":0.78003436000000003769372369788470678031444549560546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":4980157,"end":4980238,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Do you say 6 or 8 weeks?","start":4980898,"end":4983007,"confidence":0.9202760500000000121190169011242687702178955078125},{"sentiment":"NEUTRAL","speaker":"A","text":"8 weeks.","start":4983152,"end":4983474,"confidence":0.72502034999999998010622448418871499598026275634765625},{"sentiment":"NEUTRAL","speaker":"A","text":"8 weeks prison sentence.","start":4983796,"end":4984778,"confidence":0.5217277399999999953905671645770780742168426513671875},{"sentiment":"NEUTRAL","speaker":"C","text":"How was it affected?","start":4984843,"end":4985583,"confidence":0.76776104999999994493720123500679619610309600830078125},{"sentiment":"NEUTRAL","speaker":"B","text":"You were in Edinburgh?","start":4985631,"end":4987274,"confidence":0.88494163999999997383127947614411823451519012451171875},{"sentiment":"NEUTRAL","speaker":"B","text":"In Edinburgh and And what was it, what caused you to be placed into the adult prison?","start":4987338,"end":4995561,"confidence":0.71809570000000000344897443937952630221843719482421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Breaking in the house.","start":4996320,"end":4997031,"confidence":0.6697368999999999683581108911312185227870941162109375},{"sentiment":"POSITIVE","speaker":"B","text":"That's perfectly fine.","start":5001550,"end":5002514,"confidence":0.64607449999999999601385525238583795726299285888671875},{"sentiment":"NEUTRAL","speaker":"B","text":"So now it's just gonna go into the impact of your life.","start":5005062,"end":5007012,"confidence":0.77437484000000000872176997290807776153087615966796875},{"sentiment":"NEGATIVE","speaker":"B","text":"This may be a bit more of a distressing part, but after that we'll just be flying through.","start":5007060,"end":5012733,"confidence":0.54683450000000000112976294985855929553508758544921875},{"sentiment":"NEUTRAL","speaker":"B","text":"We should probably be done in the next 15 minutes or so.","start":5012798,"end":5014882,"confidence":0.71271640000000002768132389974198304116725921630859375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yep.","start":5015042,"end":5015203,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"NEUTRAL","speaker":"B","text":"So this is the impact on your life, what the care setting has done.","start":5015380,"end":5019637,"confidence":0.7385925700000000038158987081260420382022857666015625},{"sentiment":"NEUTRAL","speaker":"B","text":"So how did this experience affect you at the time?","start":5020023,"end":5022529,"confidence":0.82205019999999995317097045699483714997768402099609375},{"sentiment":"NEUTRAL","speaker":"B","text":"So try to think about obviously your thoughts and feelings in relation to your safety, your trust, confidence, sleep, behaviour, education, relationships, and also your ability to speak up.","start":5022995,"end":5033832,"confidence":0.8113274600000000003063860276597552001476287841796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, as I say, I spiralled.","start":5036890,"end":5038624,"confidence":0.5697946000000000399410282625467516481876373291015625},{"sentiment":"NEUTRAL","speaker":"A","text":"The only way out I could see was rebelling.","start":5039273,"end":5041348,"confidence":0.70500993999999994610305975584196858108043670654296875},{"sentiment":"NEUTRAL","speaker":"A","text":"I was free, you know what I mean?","start":5042455,"end":5043837,"confidence":0.64433339999999994507362544027273543179035186767578125},{"sentiment":"NEUTRAL","speaker":"A","text":"I was free from that system.","start":5043885,"end":5045042,"confidence":0.73080000000000000515143483426072634756565093994140625},{"sentiment":"NEGATIVE","speaker":"A","text":"And instead of building my life and doing the right channel, I chose the wrong one because of the anger and the hatred and the hurt and deceit that I had in me.","start":5045733,"end":5060356,"confidence":0.9456066499999999930281546767218969762325286865234375},{"sentiment":"NEGATIVE","speaker":"A","text":"I couldn't speak to anybody.","start":5061577,"end":5062750,"confidence":0.7599907500000000482032191939651966094970703125},{"sentiment":"NEGATIVE","speaker":"A","text":"I had nobody to speak to.","start":5063650,"end":5065658,"confidence":0.74707489999999998619983898606733419001102447509765625},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, I was pretty much discharged from social services overnight.","start":5068268,"end":5073052,"confidence":0.73187539999999995377066852597636170685291290283203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, one second, one second.","start":5074730,"end":5078519,"confidence":0.65795462999999998476852169915218837559223175048828125},{"sentiment":"NEUTRAL","speaker":"B","text":"So you've got a\u2014 well, I spiralled.","start":5087012,"end":5090707,"confidence":0.76291180000000002880966576412902213633060455322265625},{"sentiment":"NEUTRAL","speaker":"B","text":"The only way I, um, the only way I saw was rebellion.","start":5090756,"end":5093502,"confidence":0.71885186000000000916543285711668431758880615234375},{"sentiment":"NEUTRAL","speaker":"B","text":"I was free this way.","start":5093632,"end":5094523,"confidence":0.68327720000000002897877493523992598056793212890625},{"sentiment":"NEGATIVE","speaker":"B","text":"Instead of building my life and choosing the right channel, I chose the wrong path due to anger, hatred, and deceit.","start":5094620,"end":5100339,"confidence":0.96249260000000003145714799757115542888641357421875},{"sentiment":"NEUTRAL","speaker":"B","text":"I was essentially discharged overnight.","start":5100761,"end":5102974,"confidence":0.8207389000000000489620788357569836080074310302734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yep, just 3 years of my life, then all of a sudden that's it, you're free to go.","start":5103602,"end":5107611,"confidence":0.546647600000000011277734301984310150146484375},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, no explanation, no nothing.","start":5111061,"end":5113483,"confidence":0.482019130000000017854944189821253530681133270263671875},{"sentiment":"NEGATIVE","speaker":"B","text":"And how would you say this has affected your sleep, your behaviour, and your future relationships and ability to speak up?","start":5127101,"end":5135691,"confidence":0.5589494999999999880202494750847108662128448486328125},{"sentiment":"NEGATIVE","speaker":"A","text":"For the first probably 20 years after that, it's horrendous.","start":5136093,"end":5140107,"confidence":0.87353490000000000303970182358170859515666961669921875},{"sentiment":"NEUTRAL","speaker":"A","text":"I had them\u2014 I was sleeping with different women.","start":5140573,"end":5143447,"confidence":0.76669810000000004901465899820323102176189422607421875},{"sentiment":"NEUTRAL","speaker":"A","text":"I've got 3 or 4 children that I have nothing to do with.","start":5143784,"end":5148188,"confidence":0.66227950000000002095390527756535448133945465087890625},{"sentiment":"NEUTRAL","speaker":"C","text":"You know what I mean?","start":5148496,"end":5152174,"confidence":0.67174845999999999168750264288973994553089141845703125},{"sentiment":"POSITIVE","speaker":"C","text":"Yeah, absolutely.","start":5152223,"end":5153160,"confidence":0.50143020000000004809947995454422198235988616943359375},{"sentiment":"POSITIVE","speaker":"C","text":"Yes.","start":5155922,"end":5157327,"confidence":0.461038950000000002926725528595852665603160858154296875},{"sentiment":"NEUTRAL","speaker":"C","text":"Have you received counselling, therapy, mental health?","start":5157634,"end":5159944,"confidence":0.79699372999999995581532630239962600171566009521484375},{"sentiment":"NEGATIVE","speaker":"A","text":"My family disowned me.","start":5160057,"end":5161491,"confidence":0.9287125499999999700406760894111357629299163818359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":5162457,"end":5163309,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"And I was, I was just a rebel.","start":5165369,"end":5166753,"confidence":0.7458270000000000177209358298568986356258392333984375},{"sentiment":"NEGATIVE","speaker":"A","text":"I was on a destruction mode.","start":5167686,"end":5170620,"confidence":0.6852310299999999632092340107192285358905792236328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you not believe it?","start":5170734,"end":5171793,"confidence":0.5811747000000000440422809333540499210357666015625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":5175564,"end":5175846,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEGATIVE","speaker":"B","text":"The first 20 years after this was horrendous.","start":5200734,"end":5202359,"confidence":0.932956340000000050594053391250781714916229248046875},{"sentiment":"NEGATIVE","speaker":"B","text":"I was sleeping with numerous women.","start":5202488,"end":5203807,"confidence":0.5279891500000000181813675226294435560703277587890625},{"sentiment":"NEGATIVE","speaker":"B","text":"I have 3 children that I don't have anything to do with.","start":5204257,"end":5206943,"confidence":0.687399740000000036843630368821322917938232421875},{"sentiment":"NEGATIVE","speaker":"B","text":"My family disowned me.","start":5207008,"end":5208053,"confidence":0.9287125499999999700406760894111357629299163818359375},{"sentiment":"NEUTRAL","speaker":"B","text":"I was just a rebel.","start":5208600,"end":5209243,"confidence":0.6788665000000000393498567063943482935428619384765625},{"sentiment":"NEGATIVE","speaker":"B","text":"I was in destruction mode.","start":5209485,"end":5210530,"confidence":0.735536039999999946559228192199952900409698486328125},{"sentiment":"NEGATIVE","speaker":"B","text":"You wouldn't have believed it.","start":5210867,"end":5212153,"confidence":0.50458217000000005203474984227796085178852081298828125},{"sentiment":"NEUTRAL","speaker":"B","text":"Mm-hmm.","start":5212555,"end":5212941,"confidence":0.71720773000000004326892621975275687873363494873046875},{"sentiment":"POSITIVE","speaker":"B","text":"Yep, yep, no problem.","start":5213182,"end":5215256,"confidence":0.8204681000000000334893002218450419604778289794921875},{"sentiment":"NEUTRAL","speaker":"B","text":"So the next question is, how has it affected your mental health?","start":5215690,"end":5217988,"confidence":0.64744360000000000798792143541504628956317901611328125},{"sentiment":"NEGATIVE","speaker":"A","text":"Back in the day, you didn't have mental health.","start":5219930,"end":5221324,"confidence":0.8058897000000000421238155468017794191837310791015625},{"sentiment":"NEGATIVE","speaker":"A","text":"There was no such thing as mental health.","start":5222286,"end":5223657,"confidence":0.68435340000000000060254023992456495761871337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"That's only\u2014 that's a modern day.","start":5223738,"end":5225545,"confidence":0.78211419999999998164952330625965259969234466552734375},{"sentiment":"NEUTRAL","speaker":"A","text":"So my mental health was me breaking in.","start":5226464,"end":5229207,"confidence":0.62201530000000004871907322012702934443950653076171875},{"sentiment":"NEGATIVE","speaker":"A","text":"My mental health was me sleeping with different women, cheating, lying, stealing.","start":5229368,"end":5233639,"confidence":0.9471454599999999945936224321485497057437896728515625},{"sentiment":"NEUTRAL","speaker":"A","text":"That was my mental health.","start":5233833,"end":5234693,"confidence":0.701482060000000018362698028795421123504638671875},{"sentiment":"NEGATIVE","speaker":"A","text":"Because if you ask anybody 40 years ago what mental health was, nobody could tell you.","start":5234871,"end":5239330,"confidence":0.51714355000000000739390770831960253417491912841796875},{"sentiment":"NEGATIVE","speaker":"A","text":"Okay, I now know what I've done to my mental health.","start":5243353,"end":5246493,"confidence":0.80583649999999995561239529706654138863086700439453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":5247082,"end":5247164,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEGATIVE","speaker":"B","text":"So my mental health was stealing, breaking and entering, sleeping with numerous women.","start":5252192,"end":5256502,"confidence":0.89374819999999999264872485582600347697734832763671875},{"sentiment":"NEUTRAL","speaker":"B","text":"What else did you give an example for?","start":5256598,"end":5258553,"confidence":0.87590559999999995088870718973339535295963287353515625},{"sentiment":"POSITIVE","speaker":"A","text":"Just doing what I wanted to do.","start":5259963,"end":5263168,"confidence":0.58518415999999995324998280921136029064655303955078125},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, I couldn't\u2014 I didn't care.","start":5263969,"end":5267831,"confidence":0.59797025000000003647215862656594254076480865478515625},{"sentiment":"NEGATIVE","speaker":"A","text":"I mean, nobody could do any more to me than what had been done the previous 3 years.","start":5268392,"end":5272253,"confidence":0.50806033999999999917207560429233126342296600341796875},{"sentiment":"NEUTRAL","speaker":"C","text":"Could any sibling, former resident, relative, friend, partner, or professional provide a supporting statement for your application, or would you want them to?","start":5278714,"end":5288069,"confidence":0.909750040000000037565541788353584706783294677734375},{"sentiment":"NEUTRAL","speaker":"C","text":"You wouldn't?","start":5290564,"end":5293561,"confidence":0.633038800000000012602185961441136896610260009765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":5293887,"end":5294212,"confidence":0.58435179999999997679793750648968853056430816650390625},{"sentiment":"NEUTRAL","speaker":"B","text":"How has it affected your physical health?","start":5294294,"end":5295744,"confidence":0.7250748000000000192954985323012806475162506103515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, basically So like any alcohol or substance use?","start":5297530,"end":5303059,"confidence":0.7018923999999999718824028605013154447078704833984375},{"sentiment":"POSITIVE","speaker":"A","text":"What were\u2014 oh no, that's one thing I've been very strong about.","start":5303123,"end":5306685,"confidence":0.497975600000000018230394971396890468895435333251953125},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, I'll social drink now and again.","start":5306814,"end":5308980,"confidence":0.81274086000000000939991195991751737892627716064453125},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't\u2014 I used to smoke at the time, but when I turned my life around, I stopped smoking.","start":5309157,"end":5313233,"confidence":0.6947761999999999549260110143222846090793609619140625},{"sentiment":"NEGATIVE","speaker":"A","text":"And I refuse point blank to do any kind of drugs.","start":5313811,"end":5317390,"confidence":0.8910708400000000306562242258223704993724822998046875},{"sentiment":"NEGATIVE","speaker":"A","text":"I've seen so much destruction with them in the care system.","start":5317823,"end":5320391,"confidence":0.9600241000000000468617145088501274585723876953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, I've got no substance use.","start":5321257,"end":5322669,"confidence":0.76337624000000003920973767890245653688907623291015625},{"sentiment":"NEUTRAL","speaker":"B","text":"I only drink socially now.","start":5322782,"end":5323921,"confidence":0.66831004999999998883453145026578567922115325927734375},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, how would you describe your sleep?","start":5324948,"end":5327227,"confidence":0.85323672999999999877474010645528323948383331298828125},{"sentiment":"NEGATIVE","speaker":"A","text":"Terrible.","start":5329212,"end":5330380,"confidence":0.91017110000000001068798383130342699587345123291015625},{"sentiment":"NEGATIVE","speaker":"A","text":"My doctor refuses to give me any more sleeping pills because of the addiction, and I'm now on\u2014 actually, just give me a second, I'll tell you what they're called\u2014 diazepam.","start":5330737,"end":5340730,"confidence":0.88095489999999998520507915600319392979145050048828125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, one moment.","start":5341135,"end":5341994,"confidence":0.71732205000000004435634082256001420319080352783203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Just two seconds.","start":5343079,"end":5343613,"confidence":0.70001290000000004898339511782978661358356475830078125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I'm a tripplin'.","start":5357247,"end":5358607,"confidence":0.54197556000000002285332811879925429821014404296875},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm a tripplin'.","start":5358882,"end":5360308,"confidence":0.504225799999999946265916150878183543682098388671875},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm a tripplin' for my sleep.","start":5360761,"end":5361814,"confidence":0.55366104999999998792503674849285744130611419677734375},{"sentiment":"NEUTRAL","speaker":"A","text":"But to be honest with you, I actually buy sleep pills on the black market.","start":5362591,"end":5366536,"confidence":0.63354429999999994915782508542179130017757415771484375},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, no problem.","start":5366954,"end":5367614,"confidence":0.57628869999999998707806980746681801974773406982421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Hold on.","start":5367679,"end":5367984,"confidence":0.64072359999999994872865727302269078791141510009765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Would you say this is due to it being a necessity?","start":5375903,"end":5378626,"confidence":0.8548062400000000504718400407000444829463958740234375},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, because my doctor won't give them anymore.","start":5379128,"end":5380408,"confidence":0.79703789999999996584989503389806486666202545166015625},{"sentiment":"NEGATIVE","speaker":"A","text":"Because of the addiction.","start":5380613,"end":5381472,"confidence":0.7607481000000000381788822778617031872272491455078125},{"sentiment":"NEUTRAL","speaker":"A","text":"But I've got\u2014 I need to sleep, you know what I mean?","start":5381666,"end":5385443,"confidence":0.69717039999999996791046896760235540568828582763671875},{"sentiment":"NEGATIVE","speaker":"A","text":"And it's all\u2014 I'm a\u2014 triptylene don't work.","start":5385637,"end":5387501,"confidence":0.826510700000000042564352042973041534423828125},{"sentiment":"NEUTRAL","speaker":"A","text":"They calm me down, but they don't\u2014 they don't make me sleep.","start":5388149,"end":5390918,"confidence":0.51004620000000000512585529577336274087429046630859375},{"sentiment":"NEGATIVE","speaker":"A","text":"Don't let me sleep.","start":5391386,"end":5392177,"confidence":0.650042800000000031701574698672629892826080322265625},{"sentiment":"NEUTRAL","speaker":"A","text":"A zopiclone.","start":5392289,"end":5392967,"confidence":0.72264402999999999277491724569699726998805999755859375},{"sentiment":"NEUTRAL","speaker":"C","text":"Zopiclone?","start":5394548,"end":5395145,"confidence":0.8483624499999999901689307080232538282871246337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":5395645,"end":5396145,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Do you know how that's spelled, by any chance?","start":5396790,"end":5397921,"confidence":0.8055643999999999582684040433377958834171295166015625},{"sentiment":"NEUTRAL","speaker":"B","text":"Z-O-P-I.","start":5398552,"end":5399490,"confidence":0.73675113999999997105305737932212650775909423828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":5400266,"end":5400428,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Clone.","start":5400735,"end":5401156,"confidence":0.52433969999999996414175029713078401982784271240234375},{"sentiment":"NEUTRAL","speaker":"B","text":"C-L-O-N-E.","start":5401301,"end":5401625,"confidence":0.54662423999999998347476548588019795715808868408203125},{"sentiment":"NEUTRAL","speaker":"B","text":"That's the only thing that helps with your sleep?","start":5406482,"end":5407837,"confidence":0.54609019999999997008188756808522157371044158935546875},{"sentiment":"NEUTRAL","speaker":"A","text":"That's the only thing that'll put me asleep, yeah.","start":5408191,"end":5410174,"confidence":0.50774145000000003857820729535887949168682098388671875},{"sentiment":"NEUTRAL","speaker":"A","text":"And I know I'm addicted to them, I know that, but what's the options?","start":5410352,"end":5413415,"confidence":0.4846791599999999977654852045816369354724884033203125},{"sentiment":"NEUTRAL","speaker":"C","text":"Yeah.","start":5415213,"end":5415471,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"C","text":"And how are you feeling after discussing this on the phone?","start":5415859,"end":5418090,"confidence":0.82629690000000000082991391536779701709747314453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Just give me one second, just while I just try and associate the\u2014 not associate, sorry, just try and fix the punctuation and grab my real quick.","start":5426430,"end":5434953,"confidence":0.4996958400000000022345147954183630645275115966796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yep.","start":5437693,"end":5437919,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"NEUTRAL","speaker":"B","text":"So, but no substance use.","start":5438161,"end":5439131,"confidence":0.693628130000000009403038347954861819744110107421875},{"sentiment":"NEUTRAL","speaker":"B","text":"I only drink socially now.","start":5439470,"end":5440536,"confidence":0.66831004999999998883453145026578567922115325927734375},{"sentiment":"NEGATIVE","speaker":"B","text":"My sleep is terrible.","start":5440617,"end":5441538,"confidence":0.95668640000000004786073759532882831990718841552734375},{"sentiment":"NEGATIVE","speaker":"B","text":"My doctor refuses to give me more sleeping pills as he's concerned about addiction.","start":5441587,"end":5444883,"confidence":0.878382400000000007622702469234354794025421142578125},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm on diazepam, Amitriptyline.","start":5445384,"end":5447768,"confidence":0.82104944999999995847161926576518453657627105712890625},{"sentiment":"NEUTRAL","speaker":"B","text":"I do buy sleeping pills on the black market.","start":5448125,"end":5449925,"confidence":0.59479519999999996837658500226098112761974334716796875},{"sentiment":"NEGATIVE","speaker":"B","text":"This is a necessity as my doctor won't provide me with the drugs.","start":5449974,"end":5452749,"confidence":0.48096850000000002101074869642616249620914459228515625},{"sentiment":"POSITIVE","speaker":"B","text":"Zopiclone is the only thing that helps me with my sleep.","start":5453820,"end":5456693,"confidence":0.88296099999999999585753585051861591637134552001953125},{"sentiment":"NEUTRAL","speaker":"B","text":"I know that I'm addicted, but what are my My options, by any chance, could you please just confirm for me what the milligrammes are for those?","start":5456823,"end":5463425,"confidence":0.73838689999999995716706280290964059531688690185546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, I think it's 7.5.","start":5464670,"end":5466612,"confidence":0.81808000000000002938094212368014268577098846435546875},{"sentiment":"NEUTRAL","speaker":"A","text":"It's obviously clone, I think.","start":5466887,"end":5468053,"confidence":0.6607971999999999734853872723761014640331268310546875},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't have them to hand with me.","start":5468101,"end":5469493,"confidence":0.54816383000000001857188181020319461822509765625},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm actually in a hotel room in Ireland at the moment on work.","start":5469979,"end":5472294,"confidence":0.8144423400000000423659685111488215625286102294921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, the amitriptyline, I, I have, they're 10 milligrammes, but I take 2, so it's 20 milligrammes.","start":5473630,"end":5478748,"confidence":0.8701904400000000094905772130005061626434326171875},{"sentiment":"NEUTRAL","speaker":"B","text":"And how many of the zopiclone do you take a day?","start":5480704,"end":5482628,"confidence":0.8652659700000000508879338667611591517925262451171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Uh, 1.","start":5483678,"end":5484276,"confidence":0.69797600000000004083489102413295768201351165771484375},{"sentiment":"NEUTRAL","speaker":"A","text":"One at night.","start":5485031,"end":5485551,"confidence":0.60228899999999996328625684327562339603900909423828125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, um, and then the diazepam?","start":5491740,"end":5493464,"confidence":0.7973162499999999486277602045447565615177154541015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yep, I take one of them.","start":5494109,"end":5494898,"confidence":0.738674000000000052779114412260241806507110595703125},{"sentiment":"NEUTRAL","speaker":"A","text":"I think there's 5mg.","start":5494995,"end":5495946,"confidence":0.83679259999999999752873236502637155354022979736328125},{"sentiment":"NEUTRAL","speaker":"A","text":"I've not got that in my hand either, like I said, in my bag in my car.","start":5496107,"end":5498815,"confidence":0.5922358599999999473340039912727661430835723876953125},{"sentiment":"POSITIVE","speaker":"B","text":"It's okay, don't worry about it.","start":5499330,"end":5500475,"confidence":0.6812833499999999542495743298786692321300506591796875},{"sentiment":"NEUTRAL","speaker":"B","text":"One a day?","start":5500862,"end":5501844,"confidence":0.8397006399999999981531573212123475968837738037109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":5502247,"end":5502553,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And is that at night or just during the day?","start":5502875,"end":5504259,"confidence":0.8896775999999999573475406577927060425281524658203125},{"sentiment":"NEUTRAL","speaker":"A","text":"At night.","start":5504726,"end":5504935,"confidence":0.5613313300000000172218506122590042650699615478515625},{"sentiment":"POSITIVE","speaker":"B","text":"Fantastic.","start":5507077,"end":5507640,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, how has it affected your relationship, parenting?","start":5507801,"end":5510989,"confidence":0.77827889999999999570690079053747467696666717529296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Friendships, intimacy, trust, or isolation?","start":5511560,"end":5513655,"confidence":0.873402299999999964796870699501596391201019287109375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, um, since my children came along, the children I've been a father to, I mean, they've changed my life.","start":5514880,"end":5521340,"confidence":0.6511424999999999574384901279699988663196563720703125},{"sentiment":"NEGATIVE","speaker":"A","text":"Um, you've no idea.","start":5526849,"end":5529749,"confidence":0.4870986999999999955690554998000152409076690673828125},{"sentiment":"NEGATIVE","speaker":"B","text":"Sorry, say that one more time.","start":5530152,"end":5531054,"confidence":0.6012453399999999614777834722190164029598236083984375},{"sentiment":"NEGATIVE","speaker":"A","text":"I mean, talk about being an overprotective father.","start":5531280,"end":5533390,"confidence":0.7717872999999999539255668423720635473728179931640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":5533712,"end":5533970,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEGATIVE","speaker":"A","text":"Oh, you have no idea.","start":5534421,"end":5535335,"confidence":0.60787500000000005417888360170763917267322540283203125},{"sentiment":"NEGATIVE","speaker":"B","text":"I have lots of problems.","start":5535402,"end":5536559,"confidence":0.91081756000000002604366500236210413277149200439453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Idea.","start":5536827,"end":5537112,"confidence":0.63617610000000002212772187704103998839855194091796875},{"sentiment":"POSITIVE","speaker":"A","text":"And my children, my world.","start":5538183,"end":5541267,"confidence":0.56741965000000005314717554938397370278835296630859375},{"sentiment":"NEUTRAL","speaker":"A","text":"I see them on a daily basis.","start":5541493,"end":5542865,"confidence":0.75189289999999997515800487235537730157375335693359375},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, for them, they're all doing well in life.","start":5543414,"end":5546676,"confidence":0.9052905399999999769278247185866348445415496826171875},{"sentiment":"NEUTRAL","speaker":"A","text":"My daughter's a paramedic.","start":5546805,"end":5547771,"confidence":0.811292649999999948562390272854827344417572021484375},{"sentiment":"POSITIVE","speaker":"A","text":"I mean, got 2 grandchildren, 2 on the way next year, and all full-time jobs, all got their own houses, done so well.","start":5548254,"end":5557977,"confidence":0.92031560000000001142694827649393118917942047119140625},{"sentiment":"POSITIVE","speaker":"A","text":"And I, I thank myself for that.","start":5558107,"end":5560040,"confidence":0.9103269000000000499284169563907198607921600341796875},{"sentiment":"NEGATIVE","speaker":"A","text":"Um, of course, my strict regime that I've developed because of my abuse.","start":5560933,"end":5566606,"confidence":0.6884276000000000284018142338027246296405792236328125},{"sentiment":"POSITIVE","speaker":"A","text":"So if anything, it's done some good.","start":5566671,"end":5569627,"confidence":0.86609630000000004113047680220915935933589935302734375},{"sentiment":"NEGATIVE","speaker":"A","text":"It's made me treat my children the way that I should have been treated.","start":5570403,"end":5573750,"confidence":0.63566949999999999842970055397017858922481536865234375},{"sentiment":"NEUTRAL","speaker":"C","text":"Yeah.","start":5575400,"end":5575622,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"C","text":"Be honest with you.","start":5590262,"end":5590914,"confidence":0.7586816499999999852121845833607949316501617431640625},{"sentiment":"NEUTRAL","speaker":"C","text":"I'm still\u2014 I'm working on the system, and every now and then I have to ask Auntie what that means.","start":5590980,"end":5594795,"confidence":0.8733191000000000148162371260696090757846832275390625},{"sentiment":"POSITIVE","speaker":"C","text":"All right, Craig, well, you take care of yourself, and thank you again.","start":5597633,"end":5600311,"confidence":0.89557500000000000994759830064140260219573974609375},{"sentiment":"NEUTRAL","speaker":"C","text":"All right, speak to you soon.","start":5602107,"end":5603074,"confidence":0.641490099999999952018470139591954648494720458984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Bye.","start":5610902,"end":5611032,"confidence":0.51374489999999994882529108508606441318988800048828125},{"sentiment":"POSITIVE","speaker":"B","text":"But since I've become a father to my kids, they've changed my life.","start":5611939,"end":5614336,"confidence":0.55925440000000004037161716041737236082553863525390625},{"sentiment":"NEUTRAL","speaker":"B","text":"Talk about being a A protective father.","start":5614693,"end":5616865,"confidence":0.72536140000000004501856665228842757642269134521484375},{"sentiment":"NEGATIVE","speaker":"B","text":"You have no idea.","start":5616930,"end":5617668,"confidence":0.54936116999999995424985854697297327220439910888671875},{"sentiment":"POSITIVE","speaker":"B","text":"They are my world, the four of them.","start":5617748,"end":5619563,"confidence":0.96380454000000004288750687919673509895801544189453125},{"sentiment":"NEUTRAL","speaker":"B","text":"They all work full-time.","start":5619739,"end":5620799,"confidence":0.64424099999999995258548324272851459681987762451171875},{"sentiment":"NEUTRAL","speaker":"B","text":"They have a house.","start":5620879,"end":5621457,"confidence":0.72576134999999997177155819372273981571197509765625},{"sentiment":"POSITIVE","speaker":"B","text":"I gave myself a strict routine to stick to and I was able to provide myself with this.","start":5621586,"end":5625423,"confidence":0.749087999999999976097342369030229747295379638671875},{"sentiment":"NEUTRAL","speaker":"B","text":"I wanted to treat my children the way I should and wanted to have been treated.","start":5625937,"end":5629438,"confidence":0.58532470000000003107487600573222152888774871826171875},{"sentiment":"POSITIVE","speaker":"B","text":"They are my world.","start":5629775,"end":5630674,"confidence":0.9496472000000000246444642471033148467540740966796875},{"sentiment":"POSITIVE","speaker":"A","text":"Yep, yep.","start":5631380,"end":5632071,"confidence":0.480176749999999985529797186245559714734554290771484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And the next question: how has it affected education, work, confidence, opportunities, finances, housings, or day-to-day stability?","start":5633227,"end":5640196,"confidence":0.75762253999999995546232867127400822937488555908203125},{"sentiment":"NEUTRAL","speaker":"A","text":"My strong will has got me out of the shit in my teenage days.","start":5642065,"end":5647314,"confidence":0.510717450000000017240608940483070909976959228515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, I, I left when I turned 20, um, after I'd done my prison sentence.","start":5649040,"end":5655227,"confidence":0.7702354000000000144865452966769225895404815673828125},{"sentiment":"NEUTRAL","speaker":"A","text":"I left Edinburgh.","start":5655453,"end":5656665,"confidence":0.73699429999999999107984649526770226657390594482421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Hold on, you left Edinburgh?","start":5658456,"end":5666865,"confidence":0.71361499999999999932498440102790482342243194580078125},{"sentiment":"NEUTRAL","speaker":"A","text":"I left Endra.","start":5667602,"end":5668403,"confidence":0.68585470000000003931717174054938368499279022216796875},{"sentiment":"NEGATIVE","speaker":"A","text":"I wanted to prove my family wrong because I was written off, you know.","start":5669124,"end":5673675,"confidence":0.69521195000000002295337253599427640438079833984375},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, I was a nobody.","start":5673756,"end":5674477,"confidence":0.50520609999999999129016714505269192159175872802734375},{"sentiment":"NEGATIVE","speaker":"A","text":"I was going to die.","start":5674557,"end":5674925,"confidence":0.83637930000000004771010253534768708050251007080078125},{"sentiment":"NEGATIVE","speaker":"A","text":"I was going to die crook and all this, you know.","start":5674973,"end":5677153,"confidence":0.6723169700000000137407596412231214344501495361328125},{"sentiment":"NEGATIVE","speaker":"A","text":"I mean, and I just got to the stage when I was 20, I thought, fuck you.","start":5677201,"end":5682041,"confidence":0.884461500000000011567635738174431025981903076171875},{"sentiment":"NEGATIVE","speaker":"A","text":"Excuse my language.","start":5682842,"end":5683787,"confidence":0.55734570000000005496332278198678977787494659423828125},{"sentiment":"POSITIVE","speaker":"B","text":"No, it's okay.","start":5684204,"end":5684829,"confidence":0.5774936999999999986954435371444560587406158447265625},{"sentiment":"NEGATIVE","speaker":"A","text":"I'm not going to be that person that you see I am.","start":5685470,"end":5688643,"confidence":0.48776859999999999661923766325344331562519073486328125},{"sentiment":"NEUTRAL","speaker":"A","text":"And I see, I packed up and I left.","start":5690021,"end":5692200,"confidence":0.69021063999999998639367504438268952071666717529296875},{"sentiment":"NEUTRAL","speaker":"A","text":"I left them with nothing but the clothes on my back.","start":5692441,"end":5695190,"confidence":0.63859220000000005423856919151148758828639984130859375},{"sentiment":"NEGATIVE","speaker":"A","text":"I'm left with no qualifications whatsoever.","start":5704786,"end":5707345,"confidence":0.816517830000000000012505552149377763271331787109375},{"sentiment":"NEUTRAL","speaker":"B","text":"So she put, my strong will has got me out of this shit from my teenage days.","start":5731024,"end":5733624,"confidence":0.5825194000000000205119476959225721657276153564453125},{"sentiment":"NEUTRAL","speaker":"B","text":"When I turned 20 after my prison sentence, I left Edinburgh.","start":5733673,"end":5736899,"confidence":0.81758779999999997567527998398873023688793182373046875},{"sentiment":"NEGATIVE","speaker":"B","text":"I wanted to prove my family wrong.","start":5737284,"end":5738632,"confidence":0.54221474999999996757793496726662851870059967041015625},{"sentiment":"NEGATIVE","speaker":"B","text":"It was like a fuck you.","start":5738889,"end":5739836,"confidence":0.95842079999999996164916638008435256779193878173828125},{"sentiment":"NEGATIVE","speaker":"B","text":"I wasn't going to be the person everyone thought I was going to be.","start":5740189,"end":5742741,"confidence":0.5984397500000000480468997920979745686054229736328125},{"sentiment":"NEUTRAL","speaker":"B","text":"I left with nothing but the clothes on my back.","start":5743142,"end":5744690,"confidence":0.68282940000000003077929022765601985156536102294921875},{"sentiment":"NEGATIVE","speaker":"B","text":"I have no qualifications.","start":5744859,"end":5745435,"confidence":0.76997685000000004595932523443480022251605987548828125},{"sentiment":"NEUTRAL","speaker":"B","text":"And finally, are there triggers, places, smells, authority figures, institutions, or situations that you avoid?","start":5747548,"end":5755307,"confidence":0.58896523999999994547493997743004001677036285400390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Not really, because I've never\u2014 I mean, I've never been near a care situation.","start":5758648,"end":5763949,"confidence":0.51510190000000000143387524076388217508792877197265625},{"sentiment":"POSITIVE","speaker":"A","text":"My children have always had great upbringing, great education, you know what I mean?","start":5764482,"end":5769054,"confidence":0.9339271000000000100271790870465338230133056640625},{"sentiment":"POSITIVE","speaker":"A","text":"I've been such a strict father, but for the right reasons.","start":5769394,"end":5772384,"confidence":0.58233725999999996769673771268571726977825164794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":5772881,"end":5773153,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEGATIVE","speaker":"A","text":"And I've never been in that environment, and I've never had any social\u2014 I mean, I would not allow a social worker near my door.","start":5773859,"end":5780466,"confidence":0.7584569500000000186190618478576652705669403076171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":5781075,"end":5781316,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEGATIVE","speaker":"A","text":"You know, I mean, I have no trust, no faith in that profession.","start":5781396,"end":5785694,"confidence":0.90356975999999999960010654831421561539173126220703125},{"sentiment":"NEGATIVE","speaker":"A","text":"And I actually have a friend whose wife's a social worker, and I will not associate with her in any way, shape, or form.","start":5785870,"end":5791804,"confidence":0.915499150000000039284486774704419076442718505859375},{"sentiment":"NEGATIVE","speaker":"A","text":"And that's wrong.","start":5792702,"end":5793231,"confidence":0.89090239999999998321555949587491340935230255126953125},{"sentiment":"NEGATIVE","speaker":"A","text":"That's wrong for me to do so.","start":5793744,"end":5794931,"confidence":0.93499315000000005060343255536281503736972808837890625},{"sentiment":"NEUTRAL","speaker":"A","text":"And But it's a\u2014 [Speaker:MR RICHARD GARRIE] Sorry.","start":5796294,"end":5799395,"confidence":0.5557056700000000404315869673155248165130615234375},{"sentiment":"NEUTRAL","speaker":"B","text":"[Speaker:SCOUSE] It's okay to apologise.","start":5799395,"end":5800882,"confidence":0.67810559999999997504716020557680167257785797119140625},{"sentiment":"NEGATIVE","speaker":"B","text":"So I just got, um, not really, so I've never\u2014 sorry, not really, as I have never been near a care situation with my kids.","start":5826847,"end":5834314,"confidence":0.64837277000000004267832309778896160423755645751953125},{"sentiment":"POSITIVE","speaker":"B","text":"They've had a great upbringing and education.","start":5834635,"end":5836321,"confidence":0.9091279500000000179937842403887771070003509521484375},{"sentiment":"POSITIVE","speaker":"B","text":"I was a strict parent but for all the right reasons.","start":5836385,"end":5838938,"confidence":0.6813282000000000504513764099101535975933074951171875},{"sentiment":"NEGATIVE","speaker":"B","text":"I do not trust social workers.","start":5839436,"end":5840720,"confidence":0.9628910999999999997811528373858891427516937255859375},{"sentiment":"NEGATIVE","speaker":"B","text":"I will not let them near my doorstep.","start":5840816,"end":5842406,"confidence":0.7003693600000000518690512762987054884433746337890625},{"sentiment":"NEGATIVE","speaker":"B","text":"I have a friend who is a social worker and I will not associate myself with them.","start":5842807,"end":5846372,"confidence":0.92376303999999997973446852483903057873249053955078125},{"sentiment":"NEUTRAL","speaker":"A","text":"So my friend's wife she's a social worker.","start":5846436,"end":5849807,"confidence":0.85021347000000002669395371412974782288074493408203125},{"sentiment":"NEGATIVE","speaker":"A","text":"And I know it's wrong, but it's the whole stigma, the word social worker, you know what I mean?","start":5850193,"end":5857078,"confidence":0.84798779999999995826698295786627568304538726806640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":5857415,"end":5857463,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEGATIVE","speaker":"A","text":"And I've seen the destruction and chaos they've caused in many people's lives.","start":5857511,"end":5861572,"confidence":0.95923393999999995163108224005554802715778350830078125},{"sentiment":"NEGATIVE","speaker":"A","text":"I mean, I've looked at all these child abuse cases and Orkney and things that have happened, and the social workers have been to blame.","start":5861716,"end":5867976,"confidence":0.85277709999999995460484569775871932506561279296875},{"sentiment":"NEGATIVE","speaker":"A","text":"That's by the by, but what they've did to me personally, you know what I mean, Yeah, they can fuck off as far as I'm concerned.","start":5868666,"end":5876548,"confidence":0.8004772700000000185127646545879542827606201171875},{"sentiment":"NEGATIVE","speaker":"A","text":"The whole system is dead and buried and will never be resurrected in my life.","start":5876692,"end":5881879,"confidence":0.972523699999999990950527717359364032745361328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Never.","start":5882296,"end":5882633,"confidence":0.43164802000000002113466734954272396862506866455078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Can you just clarify something for me?","start":5909970,"end":5911534,"confidence":0.80843096999999997098740323053789325058460235595703125},{"sentiment":"NEUTRAL","speaker":"B","text":"You just stated that\u2014 oh, hold on.","start":5912856,"end":5914533,"confidence":0.61161060000000000425046664531691931188106536865234375},{"sentiment":"NEUTRAL","speaker":"B","text":"You said something then about like, um, if it's up to you, like about resurrecting something.","start":5918620,"end":5924478,"confidence":0.916661139999999985406020641676150262355804443359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, in relation to social work and social workers, what was that again?","start":5926560,"end":5930076,"confidence":0.77527639999999997666435547216678969562053680419921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you just repeat it?","start":5930124,"end":5930866,"confidence":0.7163189599999999490620439246413297951221466064453125},{"sentiment":"NEUTRAL","speaker":"A","text":"The only thing that's resurrected now is to speak to you about it.","start":5932243,"end":5934723,"confidence":0.8513058399999999803497985340072773396968841552734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, okay.","start":5934853,"end":5935404,"confidence":0.5817293500000000339156258633011020720005035400390625},{"sentiment":"NEGATIVE","speaker":"A","text":"Sorry, it would, it would be buried, gone.","start":5936765,"end":5939650,"confidence":0.6193138400000000043377212932682596147060394287109375},{"sentiment":"NEGATIVE","speaker":"A","text":"But I mean, you can probably hear from my tone, I'm getting so angry.","start":5941570,"end":5944120,"confidence":0.85523409999999999708819586885510943830013275146484375},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, just thinking about these people and what they've done, you know what I mean?","start":5944509,"end":5949366,"confidence":0.5142421999999999826513885636813938617706298828125},{"sentiment":"NEGATIVE","speaker":"A","text":"So many children have been scarred by this.","start":5951500,"end":5954792,"confidence":0.9616915999999999797864802530966699123382568359375},{"sentiment":"NEGATIVE","speaker":"A","text":"When I say I've lost a friend through this\u2014 yeah, I do apologise.","start":5954872,"end":5960395,"confidence":0.738547150000000041103476178250275552272796630859375},{"sentiment":"NEUTRAL","speaker":"A","text":"My condolences.","start":5960508,"end":5961150,"confidence":0.5363594000000000416861212215735577046871185302734375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, listen, that's years and years ago, but again, it's the life that could have been saved.","start":5961535,"end":5965245,"confidence":0.5159171000000000173457692653755657374858856201171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, of course.","start":5965790,"end":5966481,"confidence":0.5765856499999999495997826670645736157894134521484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Hold on, I'm just finishing up the punctuation and grammar on this and I'll read it back to you just to make sure everything's right.","start":6004804,"end":6012084,"confidence":0.77643114000000001961865336852497421205043792724609375},{"sentiment":"NEGATIVE","speaker":"B","text":"Just because we've gone over like quite a bit of the time period, so like I probably will lose the transcript on this.","start":6012581,"end":6017536,"confidence":0.6115093000000000333926664097816683351993560791015625},{"sentiment":"NEUTRAL","speaker":"B","text":"So I just want to make sure everything is crystal clear.","start":6017601,"end":6019733,"confidence":0.50402959999999996654196365852840244770050048828125},{"sentiment":"NEGATIVE","speaker":"B","text":"So I just put not really, as I've never been in a care situation with my kids.","start":6020150,"end":6023470,"confidence":0.61181859999999999022435304141254164278507232666015625},{"sentiment":"POSITIVE","speaker":"B","text":"They had a great upbringing and education.","start":6023983,"end":6025539,"confidence":0.92426379999999996872617202825495041906833648681640625},{"sentiment":"POSITIVE","speaker":"B","text":"I was a strict parent, but for all the right reasons.","start":6025587,"end":6027639,"confidence":0.710311059999999994118979884660802781581878662109375},{"sentiment":"NEGATIVE","speaker":"B","text":"I do not trust social workers.","start":6028153,"end":6029294,"confidence":0.9628910999999999997811528373858891427516937255859375},{"sentiment":"NEGATIVE","speaker":"B","text":"I will not let them near my doorstep.","start":6029342,"end":6030803,"confidence":0.7003693600000000518690512762987054884433746337890625},{"sentiment":"NEGATIVE","speaker":"B","text":"I had a friend whose wife is a social worker and I will not associate myself with them.","start":6031189,"end":6034739,"confidence":0.9135644400000000331374394590966403484344482421875},{"sentiment":"NEGATIVE","speaker":"B","text":"I know it's wrong, but it's the whole stigma of the word social worker.","start":6035140,"end":6037967,"confidence":0.89779050000000004683187171394820325076580047607421875},{"sentiment":"NEGATIVE","speaker":"B","text":"I've seen firsthand the effects that they've had on people's lives in regards to what's happened to me and the social workers' involvement.","start":6038417,"end":6044456,"confidence":0.5578914999999999846380660528666339814662933349609375},{"sentiment":"NEGATIVE","speaker":"B","text":"They can all fuck off for as I'm concerned.","start":6044761,"end":6046721,"confidence":0.92365019999999997679651642101816833019256591796875},{"sentiment":"POSITIVE","speaker":"B","text":"The only time it is resurrected in my life is speaking to you today.","start":6047106,"end":6050785,"confidence":0.50608087000000001598465360075351782143115997314453125},{"sentiment":"NEUTRAL","speaker":"B","text":"I have buried this.","start":6051283,"end":6052021,"confidence":0.5157907600000000147844048115075565874576568603515625},{"sentiment":"NEGATIVE","speaker":"B","text":"I'm angry with what has happened.","start":6052102,"end":6053515,"confidence":0.9741428500000000045844217311241663992404937744140625},{"sentiment":"NEUTRAL","speaker":"B","text":"To not only me but every other child.","start":6053612,"end":6055800,"confidence":0.72028879999999995131787500213249586522579193115234375},{"sentiment":"NEGATIVE","speaker":"B","text":"I lost a friend because of this.","start":6056251,"end":6057361,"confidence":0.92253923000000004339682391218957491219043731689453125},{"sentiment":"NEUTRAL","speaker":"B","text":"It was a long time ago, but this is a life that could have been saved.","start":6057474,"end":6060499,"confidence":0.52728529999999995681037034955807030200958251953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yep.","start":6062076,"end":6062141,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"NEUTRAL","speaker":"B","text":"And then finally, in relation to the impact of your life, what impact has this had on your life overall, and what do you think may have been different if it had not happened?","start":6062254,"end":6070635,"confidence":0.8348082999999999476159473488223738968372344970703125},{"sentiment":"NEUTRAL","speaker":"A","text":"What could have been different?","start":6072280,"end":6073113,"confidence":0.8327099700000000215283080251538194715976715087890625},{"sentiment":"POSITIVE","speaker":"A","text":"Well, hopefully nothing could have been different because I love the life I've got now.","start":6074820,"end":6079053,"confidence":0.96135724000000000177834635906037874519824981689453125},{"sentiment":"NEUTRAL","speaker":"A","text":"But I could have left.","start":6082177,"end":6082848,"confidence":0.6892146500000000397534449803060851991176605224609375},{"sentiment":"NEUTRAL","speaker":"A","text":"I could have been deprived of an education, and that's so important.","start":6082897,"end":6090541,"confidence":0.462393459999999978382589915781863965094089508056640625},{"sentiment":"POSITIVE","speaker":"A","text":"But because of my strong will, I mean, I've got a cracking job.","start":6093600,"end":6097295,"confidence":0.89272505000000001995630327655817382037639617919921875},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm in a senior management role now.","start":6097343,"end":6098796,"confidence":0.88055859999999996912123378933756612241268157958984375},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm on 80 grand a year, you know what I mean?","start":6099118,"end":6101991,"confidence":0.71046609999999998930064748492441140115261077880859375},{"sentiment":"POSITIVE","speaker":"A","text":"That's fantastic.","start":6102104,"end":6102814,"confidence":0.97070369999999994714556805774918757379055023193359375},{"sentiment":"NEUTRAL","speaker":"A","text":"I own my house, I've got cracking cars, and I don't want for nothing, and this is not about money, not about money at all.","start":6103139,"end":6110063,"confidence":0.45346140000000001446522901460411958396434783935546875},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":6110402,"end":6110611,"confidence":0.493618669999999981623517442130832932889461517333984375},{"sentiment":"NEUTRAL","speaker":"A","text":"But that's what the care system has done for me.","start":6111659,"end":6113223,"confidence":0.6636784000000000016683543435647152364253997802734375},{"sentiment":"POSITIVE","speaker":"A","text":"That's me that's done that for me, and only me.","start":6113352,"end":6116513,"confidence":0.61516654000000003943426918340264819562435150146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"That was the path I took when I turned 20, when I left Edinburgh, and I've done it mainly to prove my family wrong.","start":6117787,"end":6126333,"confidence":0.58834140000000001435864760424010455608367919921875},{"sentiment":"NEUTRAL","speaker":"B","text":"It's actually astounding how much spite can be such a motivating factor.","start":6135322,"end":6140519,"confidence":0.427028569999999996209538721814169548451900482177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Honestly, you've no idea.","start":6141150,"end":6142608,"confidence":0.528420749999999994628296917653642594814300537109375},{"sentiment":"NEUTRAL","speaker":"A","text":"I just didn't want to become a statistic, to be honest with you.","start":6149136,"end":6151236,"confidence":0.4971977499999999938751216177479363977909088134765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":6151600,"end":6151716,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"POSITIVE","speaker":"B","text":"So I just put, well, hopefully nothing but Nothing could have been different as I love the life I have right now, but I was deprived of an education, which is incredibly important.","start":6157244,"end":6190996,"confidence":0.7388612599999999641653403159580193459987640380859375},{"sentiment":"POSITIVE","speaker":"B","text":"However, because of my strict regime, I have done so well for myself.","start":6191349,"end":6194769,"confidence":0.94669217000000005501902933247038163244724273681640625},{"sentiment":"POSITIVE","speaker":"B","text":"I have a cracking job, nice cars, and a wonderful family.","start":6194866,"end":6197917,"confidence":0.98364039999999997032631426918669603765010833740234375},{"sentiment":"POSITIVE","speaker":"B","text":"This is all due to me, my actions, and my determination.","start":6198254,"end":6201417,"confidence":0.63286849999999994498267597009544260799884796142578125},{"sentiment":"NEUTRAL","speaker":"B","text":"I wanted to prove everyone wrong and prevent it being another statistic.","start":6201850,"end":6205816,"confidence":0.61227125000000004462208380573429167270660400390625},{"sentiment":"POSITIVE","speaker":"B","text":"Yep, spot on.","start":6206443,"end":6208016,"confidence":0.54538034999999995822150822277762927114963531494140625},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm just going to answer some questions now, which is just in relation to, for me, um, Do you know if there's any letters, photographs, reports, inquiry evidence, apologies, decisions, or previous correspondence made to support any evidence and supporting information what you've given today?","start":6210989,"end":6244900,"confidence":0.87565539999999997267110529719502665102481842041015625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, nothing at all.","start":6244950,"end":6246630,"confidence":0.58648480000000002831939127645455300807952880859375},{"sentiment":"POSITIVE","speaker":"A","text":"That's fine.","start":6246630,"end":6247590,"confidence":0.62647339999999995807655750468256883323192596435546875},{"sentiment":"NEUTRAL","speaker":"B","text":"No, nothing.","start":6247590,"end":6249310,"confidence":0.51980579999999998452864247155957855284214019775390625},{"sentiment":"NEUTRAL","speaker":"B","text":"Could any sibling, former resident, relative, friend, or professional provide a supporting statement?","start":6249310,"end":6254320,"confidence":0.909311699999999945021045277826488018035888671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, no, nobody, nobody was here.","start":6255410,"end":6258130,"confidence":0.5510534000000000265373500951682217419147491455078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, nobody was here.","start":6258130,"end":6259630,"confidence":0.5232031999999999793971028339001350104808807373046875},{"sentiment":"NEGATIVE","speaker":"A","text":"And, and I say because it's a taboo subject, you're not exactly going to come out homeless, started donating to your mum, you've been abused, are you?","start":6259630,"end":6264870,"confidence":0.752187970000000039050291888997890055179595947265625},{"sentiment":"NEUTRAL","speaker":"B","text":"No, of course not.","start":6264870,"end":6266490,"confidence":0.474833820000000017547137076689978130161762237548828125},{"sentiment":"NEUTRAL","speaker":"B","text":"So now it's just in relation to previous claims, application, or payments.","start":6266490,"end":6269970,"confidence":0.76515500000000002955857780762016773223876953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Have you previously made any civil claim, um, criminal injuries claim, a redress application, a complaint, police report, increase statement, or claim to any other scheme about this abuse?","start":6269970,"end":6281610,"confidence":0.58826190000000000424051904701627790927886962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"What you said, you're the first person I've talked about it in 40-odd years, so you're very privileged, I'll tell you.","start":6281610,"end":6286970,"confidence":0.50839489999999998293134240157087333500385284423828125},{"sentiment":"NEUTRAL","speaker":"B","text":"Oh yeah, very much.","start":6287450,"end":6288430,"confidence":0.61115766000000004698478051068377681076526641845703125},{"sentiment":"POSITIVE","speaker":"B","text":"I do feel very much So you've actually done such a fantastic job, if I'm being honest with you, Richard.","start":6288430,"end":6292964,"confidence":0.95634779999999997013304664505994878709316253662109375},{"sentiment":"POSITIVE","speaker":"B","text":"Like, this is something more obviously is a very distressing and traumatic thing to speak about, but you've been able to conduct yourself very eloquently and also express yourself and give such detailed description that, like, I know this might sound a bit crazy, but like, I'm actually looking forward to drafting this statement up because you've just provided so much information.","start":6293092,"end":6315161,"confidence":0.48948318000000001770644075804739259183406829833984375},{"sentiment":"POSITIVE","speaker":"B","text":"It's just going to be easy.","start":6315226,"end":6316139,"confidence":0.7934229999999999893844915277441032230854034423828125},{"sentiment":"POSITIVE","speaker":"B","text":"I'm going to be able to fly through this.","start":6316187,"end":6317886,"confidence":0.77578469999999999373585524153895676136016845703125},{"sentiment":"POSITIVE","speaker":"B","text":"So again, I am glad that you've been able to finally speak about this and be a little bit open.","start":6318720,"end":6326414,"confidence":0.94270324999999999260325012073735706508159637451171875},{"sentiment":"NEUTRAL","speaker":"B","text":"And obviously, as you stated, we're here to try and get you the recognition and also the acknowledgement and apology, what you do deserve.","start":6326624,"end":6334236,"confidence":0.4955769500000000160611079991213046014308929443359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Obviously, I know you stated that you haven't got any interest in relation to the money, but from what I can tell you now, that looking from our system and looking at provisional value of obviously your records, the statement what you've given today, you're estimated at a level 5.","start":6334609,"end":6354760,"confidence":0.67800830000000000818971557237091474235057830810546875},{"sentiment":"NEUTRAL","speaker":"B","text":"So that's anywhere between \u00a380,000 to \u00a3100,000.","start":6354760,"end":6358210,"confidence":0.87994369999999999532036554228398017585277557373046875},{"sentiment":"NEUTRAL","speaker":"B","text":"But that's obviously\u2014 I can't say for right now that that's a guaranteed figure.","start":6358540,"end":6363450,"confidence":0.57638350000000004857980684391804970800876617431640625},{"sentiment":"NEUTRAL","speaker":"B","text":"But that is something what we believe that this level is going to be at.","start":6364900,"end":6369810,"confidence":0.85165400000000002211919536421191878616809844970703125},{"sentiment":"NEUTRAL","speaker":"B","text":"But it will all be down to the Scottish Redress Panel.","start":6370040,"end":6372540,"confidence":0.8397957700000000524909182786359451711177825927734375},{"sentiment":"NEUTRAL","speaker":"A","text":"In relation to that anyway?","start":6372570,"end":6374190,"confidence":0.84657590000000004781810503118322230875492095947265625},{"sentiment":"NEGATIVE","speaker":"A","text":"It doesn't excite me.","start":6374190,"end":6375750,"confidence":0.96864229999999995612824932322837412357330322265625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, of course not.","start":6375750,"end":6377900,"confidence":0.474833820000000017547137076689978130161762237548828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Maybe 40 years ago it might have, you know what I mean?","start":6378070,"end":6379960,"confidence":0.81546010000000002104769691868568770587444305419921875},{"sentiment":"NEGATIVE","speaker":"A","text":"But now I don't give a shit really.","start":6380010,"end":6383100,"confidence":0.78211240000000004091162963959504850208759307861328125},{"sentiment":"NEUTRAL","speaker":"A","text":"I think what\u2014 you've no idea how this has made me feel now, just be talking to you.","start":6383790,"end":6388930,"confidence":0.5810104000000000379344555767602287232875823974609375},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm not going to go run and speak to my wife when I go back home, but I think through time I might.","start":6389070,"end":6394480,"confidence":0.71571810000000002371933760514366440474987030029296875},{"sentiment":"NEUTRAL","speaker":"B","text":"I might do that.","start":6394530,"end":6396770,"confidence":0.767580029999999968737256494932807981967926025390625},{"sentiment":"NEUTRAL","speaker":"B","text":"I think it's one of those, I think now, like, not only for this for you isn't mainly to get anything back is in form of a compensation.","start":6396770,"end":6404516,"confidence":0.7248121499999999883812051848508417606353759765625},{"sentiment":"POSITIVE","speaker":"B","text":"I feel as though this is perfect for you in regards to your closure.","start":6404950,"end":6408691,"confidence":0.94557849999999998846789139861357398331165313720703125},{"sentiment":"POSITIVE","speaker":"B","text":"I feel like now that you've been able to take a detailed account of what happened, and obviously it's a bit easier speaking to me today because you can't put a name to my face.","start":6409124,"end":6420203,"confidence":0.51795230000000003212079491277108900249004364013671875},{"sentiment":"NEGATIVE","speaker":"B","text":"No, sorry, you can't put a face to my name.","start":6420363,"end":6422226,"confidence":0.6974424999999999652544602213311009109020233154296875},{"sentiment":"NEUTRAL","speaker":"B","text":"So yeah, it's one of those where like you probably would feel a bit more comfortable to speaking about it and being able to talk.","start":6422354,"end":6429560,"confidence":0.62593310000000002002451537919114343822002410888671875},{"sentiment":"POSITIVE","speaker":"B","text":"And obviously, as I said, I'm very grateful for you to be able to do that, not only just for obviously my job and being able to do this for you, but also I'm thankful that you've done it for not for yourself really, because I feel as though this would be the start of something for you where you'd be able to\u2014 Well, I've been interested in it.","start":6429560,"end":6447260,"confidence":0.93965715000000005208136144574382342398166656494140625},{"sentiment":"NEGATIVE","speaker":"A","text":"I mean, to be honest with you, I don't think anybody's ever going to be alive that's caused any of this, and I don't think any repercussions is ever going to happen to these guys.","start":6447260,"end":6456600,"confidence":0.91766519999999995871320379592361859977245330810546875},{"sentiment":"NEUTRAL","speaker":"A","text":"And I've accepted that, you know what I mean?","start":6457043,"end":6458537,"confidence":0.67696630000000002080895455947029404342174530029296875},{"sentiment":"POSITIVE","speaker":"A","text":"But I think what makes me happy is that the government has realised there's been a problem.","start":6460160,"end":6465077,"confidence":0.84144633999999995932483898286591283977031707763671875},{"sentiment":"NEUTRAL","speaker":"A","text":"[Speaker] Of course.","start":6465077,"end":6465960,"confidence":0.826923199999999969378450259682722389698028564453125},{"sentiment":"NEUTRAL","speaker":"A","text":"[Speaker] A bit late, but I mean, hopefully now the kids that are going on my journey, you know what I mean, that's what it is, it's been my journey, they'll get the care and the need and thrive, you know what I mean, that I never got.","start":6465960,"end":6480262,"confidence":0.54568450000000001676170313658076338469982147216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"[Speaker] Yeah.","start":6480262,"end":6480986,"confidence":0.79770070000000004029061528854072093963623046875},{"sentiment":"NEUTRAL","speaker":"B","text":"[Speaker] And that matters.","start":6480986,"end":6482449,"confidence":0.83174555999999999489347146663931198418140411376953125},{"sentiment":"POSITIVE","speaker":"B","text":"Believe me, that matters.","start":6482730,"end":6484190,"confidence":0.7692963999999999913370629656128585338592529296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Of course.","start":6484190,"end":6484690,"confidence":0.5551795999999999953189444568124599754810333251953125},{"sentiment":"POSITIVE","speaker":"B","text":"And you've done an absolute fantastic job in raising your family as well, especially considering everything what you've been through.","start":6484690,"end":6490140,"confidence":0.9579243699999999694938423999701626598834991455078125},{"sentiment":"POSITIVE","speaker":"B","text":"Obviously, something you should be very, very proud of what you've managed to do.","start":6490230,"end":6493940,"confidence":0.92372054000000003437520490479073487222194671630859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":6494330,"end":6494470,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"POSITIVE","speaker":"A","text":"I suppose if anything, I can thank for what happened to me for that.","start":6494470,"end":6497470,"confidence":0.76478195000000004366569328340119682252407073974609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":6497470,"end":6498570,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"In a perverse kind of way.","start":6498570,"end":6500220,"confidence":0.60225399999999995603872093852260150015354156494140625},{"sentiment":"POSITIVE","speaker":"B","text":"Well, really, it's more of thanking yourself that you was able to have that, you know, that mental fortitude to be able to tell yourself that you've got a plan I'm going to stick with it and I'm going to show everyone that obviously you deserve better.","start":6500610,"end":6512721,"confidence":0.70682780000000000608650907452101819217205047607421875},{"sentiment":"POSITIVE","speaker":"B","text":"And you did get better, then that was all from your own doing.","start":6513266,"end":6517086,"confidence":0.768944559999999999178044163272716104984283447265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Like, you became, obviously, um, without, um, sounding a bit too much like, at the end of the day, um, you, you are older than me, but you became your own, your own man essentially at that time.","start":6517214,"end":6527484,"confidence":0.77680570000000004338147618909715674817562103271484375},{"sentiment":"NEUTRAL","speaker":"B","text":"No guidance, nothing at all.","start":6527629,"end":6529602,"confidence":0.50486050000000004533973196885199286043643951416015625},{"sentiment":"NEGATIVE","speaker":"B","text":"And a lot of people within this Scottish region has not been able to do that.","start":6529795,"end":6534834,"confidence":0.61199455999999996524962853072793222963809967041015625},{"sentiment":"NEUTRAL","speaker":"B","text":"And I can is that right?","start":6534914,"end":6536680,"confidence":0.62727089999999996461355067367549054324626922607421875},{"sentiment":"NEUTRAL","speaker":"B","text":"I can imagine.","start":6536920,"end":6537482,"confidence":0.6247310999999999836518327356316149234771728515625},{"sentiment":"NEGATIVE","speaker":"B","text":"Yeah, it could have gone a lot worse.","start":6537899,"end":6539922,"confidence":0.91753790000000001736424337650532834231853485107421875},{"sentiment":"POSITIVE","speaker":"B","text":"You've probably got one of the best outcomes I've ever seen so far coming from this.","start":6539970,"end":6545844,"confidence":0.98033340000000002145696953448350541293621063232421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":6546181,"end":6546406,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"POSITIVE","speaker":"B","text":"Which in a little way, obviously, you probably may feel a little bit lucky from the outcome.","start":6546727,"end":6552408,"confidence":0.64805889999999999329105548895313404500484466552734375},{"sentiment":"NEUTRAL","speaker":"A","text":"I do, yeah, I do.","start":6552890,"end":6554045,"confidence":0.5086131000000000401684019379899837076663970947265625},{"sentiment":"NEUTRAL","speaker":"A","text":"And as I say, if I had done education at school and I'd done mainstream school, I don't know where I would be.","start":6555136,"end":6560882,"confidence":0.56575036000000000768750396673567593097686767578125},{"sentiment":"NEUTRAL","speaker":"A","text":"I'd probably be still in Edinburgh.","start":6560914,"end":6561364,"confidence":0.81930689999999994910240275203250348567962646484375},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know.","start":6561300,"end":6562420,"confidence":0.56667310000000004066578185302205383777618408203125},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know.","start":6562420,"end":6562940,"confidence":0.56667310000000004066578185302205383777618408203125},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't even want to think what happened then, you know.","start":6563480,"end":6566100,"confidence":0.86988969999999998794493194509414024651050567626953125},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, it didn't happen, and what did happen I've had to deal with, and again, I've done a bloody good job of it.","start":6566100,"end":6572310,"confidence":0.448070259999999997990727251817588694393634796142578125},{"sentiment":"NEUTRAL","speaker":"B","text":"I know I have.","start":6572540,"end":6573630,"confidence":0.6445688000000000528189048054628074169158935546875},{"sentiment":"POSITIVE","speaker":"B","text":"You've done a fantastic job, I must admit, honestly.","start":6573840,"end":6576000,"confidence":0.96251929999999996656612211154424585402011871337890625},{"sentiment":"POSITIVE","speaker":"B","text":"Thank you.","start":6576000,"end":6577080,"confidence":0.8529649999999999732125388618442229926586151123046875},{"sentiment":"NEUTRAL","speaker":"B","text":"So we're literally just near the last few questions now, yeah, and we should be able to fly through.","start":6577080,"end":6582210,"confidence":0.50521724999999995109334349763230420649051666259765625},{"sentiment":"NEUTRAL","speaker":"B","text":"But just in relation to that past question, what I asked, did you receive any payment, apology, settlement, or decision, or any signed waivers waiver or discharge, and do you have any copies?","start":6582500,"end":6591918,"confidence":0.86534440000000001358415602226159535348415374755859375},{"sentiment":"NEUTRAL","speaker":"B","text":"Nope, nothing at all, nothing.","start":6592373,"end":6594000,"confidence":0.557616349999999982856024871580302715301513671875},{"sentiment":"NEUTRAL","speaker":"B","text":"Nope.","start":6594309,"end":6594455,"confidence":0.48655769999999998187689698170288465917110443115234375},{"sentiment":"NEUTRAL","speaker":"B","text":"So now it's just for the reason for applying.","start":6594959,"end":6596228,"confidence":0.78425204999999997834692067044670693576335906982421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Why are you applying to the Scottish Readjust Scheme, and what would you like to come from telling your storey today?","start":6597520,"end":6602058,"confidence":0.8927581300000000386063447876949794590473175048828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Education.","start":6604696,"end":6605248,"confidence":0.66585850000000001980282604563399218022823333740234375},{"sentiment":"NEUTRAL","speaker":"A","text":"But I think, I think that's out there already.","start":6606173,"end":6607552,"confidence":0.78827020000000003197015985278994776308536529541015625},{"sentiment":"NEUTRAL","speaker":"A","text":"I think that's why they've created this scheme.","start":6607617,"end":6609354,"confidence":0.6193030999999999952621010379516519606113433837890625},{"sentiment":"NEGATIVE","speaker":"A","text":"I think whoever reads this, I don't think they'll be shocked by it because they'll have read a lot worse.","start":6611384,"end":6615664,"confidence":0.84905980000000003116156221949495375156402587890625},{"sentiment":"NEUTRAL","speaker":"A","text":"But now is the time to do it.","start":6618235,"end":6620983,"confidence":0.52062920000000001419238060407224111258983612060546875},{"sentiment":"NEUTRAL","speaker":"A","text":"You just\u2014 I just say nobody can be punished for this, but it's just the time, you know what I mean?","start":6621112,"end":6629694,"confidence":0.515949369999999962743686410249210894107818603515625},{"sentiment":"NEGATIVE","speaker":"A","text":"If you had spoke to me 2 years ago, I would have told you piss off, absolutely no chance, you know what I mean?","start":6630289,"end":6634186,"confidence":0.80290680000000003158078243359341286122798919677734375},{"sentiment":"NEUTRAL","speaker":"A","text":"But the time in my life now, I'm nearly 60, you know what I mean?","start":6634397,"end":6637441,"confidence":0.73562545000000001405027205692022107541561126708984375},{"sentiment":"POSITIVE","speaker":"A","text":"And I feel now I should, and it's just time.","start":6637636,"end":6641328,"confidence":0.642967300000000019366552805877290666103363037109375},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, the time is right.","start":6641430,"end":6642656,"confidence":0.6884616599999999753123347545624710619449615478515625},{"sentiment":"POSITIVE","speaker":"A","text":"It really is right to do that.","start":6643221,"end":6644609,"confidence":0.62619579999999996910986510556540451943874359130859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, and it should be.","start":6644980,"end":6645706,"confidence":0.6405442999999999553750740233226679265499114990234375},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, I should be shouting it from the roof.","start":6645803,"end":6647772,"confidence":0.58685905000000004871907322012702934443950653076171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":6648385,"end":6648579,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"In a strange kind of way, you know what I mean?","start":6648885,"end":6651641,"confidence":0.6982161000000000061760374592267908155918121337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"But\u2014 The next question would be, what would an acknowledgement mean to you, Richard?","start":6651886,"end":6696130,"confidence":0.892361460000000050740709411911666393280029296875},{"sentiment":"NEGATIVE","speaker":"A","text":"I think now it'd be pretty much meaningless, to be honest with you.","start":6697543,"end":6702055,"confidence":0.66925069999999997616413338619167916476726531982421875},{"sentiment":"NEUTRAL","speaker":"A","text":"It's like the horse is bolted, you know what I mean, after the steel door's been left open.","start":6702135,"end":6705636,"confidence":0.56504900000000002346922656215610913932323455810546875},{"sentiment":"NEGATIVE","speaker":"A","text":"It's happened because none of the people\u2014 again, none of the people involved will ever have a repercussion of what they've done.","start":6706149,"end":6715029,"confidence":0.676378900000000005121592039358802139759063720703125},{"sentiment":"NEGATIVE","speaker":"A","text":"So they can stand on the highest hill in the world and shout, \"I'm sorry, Richard.\" I just laugh at them, you know what I mean?","start":6718339,"end":6725296,"confidence":0.444407759999999985023322324195760302245616912841796875},{"sentiment":"NEGATIVE","speaker":"A","text":"Because it's somebody apologising that hasn't been through that, that hasn't, I'm presuming, you know what I mean, they're just reading my storey.","start":6729172,"end":6736432,"confidence":0.5160622599999999948749973555095493793487548828125},{"sentiment":"NEUTRAL","speaker":"A","text":"And that's what it is, it's my life they're reading.","start":6737239,"end":6739302,"confidence":0.58948860000000002923314923464204184710979461669921875},{"sentiment":"NEUTRAL","speaker":"A","text":"So I think it'd be kind of, I don't think they should apologise on behalf of somebody else.","start":6740058,"end":6745915,"confidence":0.62365097000000002669395371412974782288074493408203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Else, but somebody has to take ownership from it.","start":6746205,"end":6748081,"confidence":0.7733746999999999705011077821836806833744049072265625},{"sentiment":"NEUTRAL","speaker":"B","text":"I understand that.","start":6748391,"end":6749223,"confidence":0.64772739999999995319512891001068055629730224609375},{"sentiment":"NEGATIVE","speaker":"B","text":"But it is meaningless now.","start":6779016,"end":6779946,"confidence":0.732938050000000007599965101690031588077545166015625},{"sentiment":"NEGATIVE","speaker":"B","text":"It is meaningless now, to be honest with you.","start":6780299,"end":6782176,"confidence":0.58221069999999996991135731150279752910137176513671875},{"sentiment":"NEGATIVE","speaker":"B","text":"It's happened now, and none of the people who were responsible will ever be accountable.","start":6782224,"end":6786139,"confidence":0.91425089999999997747437419093330390751361846923828125},{"sentiment":"NEUTRAL","speaker":"B","text":"You can stand on the highest hill and shout, sorry Richard, I would just laugh at that.","start":6786572,"end":6789604,"confidence":0.5075372000000000216601847569108940660953521728515625},{"sentiment":"NEUTRAL","speaker":"B","text":"I would understand that.","start":6790085,"end":6790823,"confidence":0.6973135999999999778964365759748034179210662841796875},{"sentiment":"NEGATIVE","speaker":"B","text":"I understand that someone has to take ownership, but those responsible will never face the consequences.","start":6791048,"end":6795283,"confidence":0.71474559999999998094466491238563321530818939208984375},{"sentiment":"NEGATIVE","speaker":"A","text":"Yep, yeah, it's too late.","start":6795861,"end":6797481,"confidence":0.49537379999999997526316519724787212908267974853515625},{"sentiment":"NEGATIVE","speaker":"A","text":"It's far too late to be doing this, something that happened all these years ago.","start":6797658,"end":6800807,"confidence":0.8562486000000000263554511548136360943317413330078125},{"sentiment":"NEUTRAL","speaker":"B","text":"And finally, is there anything else you want Rejoice Scotland to understand about what happened or the harm that you have lived with?","start":6810896,"end":6816728,"confidence":0.496785819999999989082795082140364684164524078369140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Again, I revert back to the previous question.","start":6818754,"end":6820597,"confidence":0.8630912299999999870436795390560291707515716552734375},{"sentiment":"NEUTRAL","speaker":"A","text":"What are they going to do with it?","start":6821102,"end":6822195,"confidence":0.84683900000000000840572056404198519885540008544921875},{"sentiment":"NEGATIVE","speaker":"A","text":"Ken, are they going to say, oh, we're so sorry?","start":6823340,"end":6824840,"confidence":0.5793730999999999742300360594526864588260650634765625},{"sentiment":"NEGATIVE","speaker":"A","text":"Hear it again, it's just bollocks as far as I'm concerned, you know.","start":6824880,"end":6828720,"confidence":0.8568635000000000001563194018672220408916473388671875},{"sentiment":"NEGATIVE","speaker":"A","text":"I mean, somebody who's in their 30s and their 40s trying to deal with something that happened 30 years ago, it's\u2014 they're doing it as a job.","start":6828720,"end":6835340,"confidence":0.495446439999999987957579605790670029819011688232421875},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, Ken, they don't care.","start":6836060,"end":6838660,"confidence":0.50625335999999998559673031195416115224361419677734375},{"sentiment":"NEUTRAL","speaker":"A","text":"They'll go to bed tonight and they'll sleep, no problem.","start":6838660,"end":6840980,"confidence":0.574272749999999998493649400188587605953216552734375},{"sentiment":"NEUTRAL","speaker":"A","text":"What happened to me, they\u2014 you know, I mean, it's just a job to them, that's all it is.","start":6840980,"end":6845080,"confidence":0.6796003999999999933834260446019470691680908203125},{"sentiment":"NEGATIVE","speaker":"A","text":"They've not experienced what I've went through, and for them to try and\u2014 and then for them to try and do something about that now, well As I say, it's too late.","start":6845080,"end":6852867,"confidence":0.5502702999999999899927161095547489821910858154296875},{"sentiment":"NEGATIVE","speaker":"A","text":"Far too late.","start":6853509,"end":6854101,"confidence":0.6724143000000000203186800717958249151706695556640625},{"sentiment":"NEGATIVE","speaker":"A","text":"And again, I think that's just a bit of resentment on my behalf there.","start":6855962,"end":6858577,"confidence":0.785060300000000044207126848050393164157867431640625},{"sentiment":"NEUTRAL","speaker":"B","text":"[Speaker] Yeah.","start":6858577,"end":6859288,"confidence":0.79770070000000004029061528854072093963623046875},{"sentiment":"NEUTRAL","speaker":"B","text":"So again, I refer back to the previous question.","start":6888980,"end":6891125,"confidence":0.8636443000000000314031467496533878147602081298828125},{"sentiment":"NEUTRAL","speaker":"B","text":"What can you do about it?","start":6891190,"end":6892029,"confidence":0.79031664000000001468748678234987892210483551025390625},{"sentiment":"NEGATIVE","speaker":"B","text":"You can say sorry, but it means nothing.","start":6892142,"end":6894271,"confidence":0.7887214000000000169166014529764652252197265625},{"sentiment":"NEGATIVE","speaker":"B","text":"A load of bollocks for them to now only start trying to do something about it.","start":6894416,"end":6898256,"confidence":0.886681559999999979737594912876375019550323486328125},{"sentiment":"NEGATIVE","speaker":"B","text":"It's too late.","start":6898369,"end":6899095,"confidence":0.67313933000000003570306716937921009957790374755859375},{"sentiment":"NEGATIVE","speaker":"A","text":"Again, this may just be, just be my resentment on behalf of the care system.","start":6899433,"end":6904379,"confidence":0.7778205000000000257642795986612327396869659423828125},{"sentiment":"NEGATIVE","speaker":"B","text":"Those that are meant to care have failed.","start":6911735,"end":6913641,"confidence":0.75871020000000000127471366795361973345279693603515625},{"sentiment":"NEUTRAL","speaker":"B","text":"I just added that.","start":6921299,"end":6924599,"confidence":0.76594364999999997589696931754588149487972259521484375},{"sentiment":"NEUTRAL","speaker":"B","text":"So finally, Richard, it's just a closing\u2014 well, a closing and welfare cheque.","start":6925469,"end":6928619,"confidence":0.74590707000000000537198729944066144526004791259765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Is there anything important that we have not covered our wording that you wanted to handle correctly?","start":6929040,"end":6933041,"confidence":0.52449369999999995162198729303781874477863311767578125},{"sentiment":"POSITIVE","speaker":"A","text":"No, no, you've been absolutely fantastic.","start":6933836,"end":6936058,"confidence":0.895974339999999980221900841570459306240081787109375},{"sentiment":"POSITIVE","speaker":"B","text":"You've delivered this like absolutely fantastic.","start":6936204,"end":6938215,"confidence":0.9597900999999999793743654663558118045330047607421875},{"sentiment":"NEUTRAL","speaker":"B","text":"How are you feeling after discussing this, and do you feel safe to end the call?","start":6949490,"end":6952362,"confidence":0.8719302399999999675372919227811507880687713623046875},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, yeah, no, no, I'm not\u2014 I feel good actually.","start":6953362,"end":6956169,"confidence":0.91243320000000005531859414986683987081050872802734375},{"sentiment":"POSITIVE","speaker":"A","text":"I feel good.","start":6956542,"end":6956878,"confidence":0.9670381999999999589334720440092496573925018310546875},{"sentiment":"NEUTRAL","speaker":"A","text":"I feel, and yeah, it's your job, I feel you've listened and you've extracted the right information.","start":6957359,"end":6962582,"confidence":0.63340589999999996617674469234771095216274261474609375},{"sentiment":"NEUTRAL","speaker":"A","text":"You know what I mean?","start":6963576,"end":6963880,"confidence":0.67174845999999999168750264288973994553089141845703125},{"sentiment":"NEUTRAL","speaker":"A","text":"You're not a robot.","start":6964217,"end":6965066,"confidence":0.6254865499999999745028844699845649302005767822265625},{"sentiment":"POSITIVE","speaker":"A","text":"You're, yeah, yeah, I feel you've got compassion behind you.","start":6965354,"end":6969104,"confidence":0.61255610000000004777831463798065669834613800048828125},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, it's made this whole process far easier.","start":6969985,"end":6972389,"confidence":0.91578689999999995929869101018994115293025970458984375},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, we're here to try and get the best possible outcome for you.","start":6973190,"end":6976539,"confidence":0.7899621999999999477637402378604747354984283447265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, yeah.","start":6976635,"end":6977324,"confidence":0.493536470000000004887397153652273118495941162109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Obviously most of the time, um, you're not alone being the one who, but with saying like the money means nothing like a lot of people feel the same.","start":6977452,"end":6986318,"confidence":0.5788413999999999504098013858310878276824951171875},{"sentiment":"NEUTRAL","speaker":"B","text":"And it is, yeah, it is more obviously the acknowledgement and the more of the panel admitting fault and taking accountability more than anything.","start":6986495,"end":6996758,"confidence":0.72838630000000004205418235869728960096836090087890625},{"sentiment":"NEUTRAL","speaker":"A","text":"I think they've done that already by creating this system.","start":6997433,"end":7000645,"confidence":0.652994749999999957168483888381160795688629150390625},{"sentiment":"NEGATIVE","speaker":"A","text":"They know there's been problems, you know what I mean?","start":7001529,"end":7003697,"confidence":0.555908300000000021867663235752843320369720458984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":7004083,"end":7004581,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEGATIVE","speaker":"A","text":"But to the extent I don't think they do, and I don't think they ever will know.","start":7004661,"end":7007504,"confidence":0.52182454000000000338133077093516476452350616455078125},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't think you'll speak to half the people involved to be honest with you.","start":7007937,"end":7010870,"confidence":0.62608980000000002963389533761073835194110870361328125},{"sentiment":"NEGATIVE","speaker":"A","text":"A lot of them have been dead by now, so you have no idea the true extent.","start":7011350,"end":7015690,"confidence":0.6323301999999999534196604145108722150325775146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"This is just a statistics exercise for them.","start":7015690,"end":7017810,"confidence":0.4909641000000000143899114846135489642620086669921875},{"sentiment":"NEUTRAL","speaker":"B","text":"That's all this is.","start":7018010,"end":7018750,"confidence":0.72435755000000001668780669206171296536922454833984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, and we're gonna\u2014 when it comes in next year, there's also going to be the Church of England scheme.","start":7019290,"end":7025350,"confidence":0.8314712600000000453093207397614605724811553955078125},{"sentiment":"NEUTRAL","speaker":"B","text":"So really, yeah, so it's going to be even much.","start":7025730,"end":7027820,"confidence":0.5890476000000000045275783122633583843708038330078125},{"sentiment":"NEGATIVE","speaker":"B","text":"And with the Scotland one, obviously the storeys that have been detailed to us so far, obviously quite traumatic, I imagine, just not only for the people to have experienced it, but just even ourselves, just to hear anything.","start":7028330,"end":7043410,"confidence":0.8335521999999999653852000847109593451023101806640625},{"sentiment":"NEGATIVE","speaker":"B","text":"It is a shocking thing.","start":7043560,"end":7044560,"confidence":0.74410986999999995106236383435316383838653564453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":7045260,"end":7045940,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"With the individually assessed Scottish redress applications, you get that, you get \u00a3100,000, because obviously, because they understand the severity of what's going on.","start":7045940,"end":7054620,"confidence":0.5722275999999999473999423571513034403324127197265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":7054620,"end":7055400,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"With the Church of England scheme, it's \u00a3600,000.","start":7055400,"end":7059580,"confidence":0.86017980000000004991989044356159865856170654296875},{"sentiment":"NEGATIVE","speaker":"B","text":"So it shows you\u2014 yeah, exactly, it shows you how severe basically that's going to be.","start":7059580,"end":7064476,"confidence":0.74084870000000002665530018930439837276935577392578125},{"sentiment":"NEUTRAL","speaker":"B","text":"So obviously that's something more.","start":7065300,"end":7067048,"confidence":0.65449619999999997244088945080875419080257415771484375},{"sentiment":"NEGATIVE","speaker":"B","text":"At the end of the day, the role, what we're doing here, it's the job satisfaction obviously outweighs the storeys that we hear because what we know is that we're obviously doing a job to try and make, trying to give closure to a part of your life which obviously is very troubling.","start":7069150,"end":7086478,"confidence":0.7134818000000000548510570297366939485073089599609375},{"sentiment":"NEUTRAL","speaker":"B","text":"And obviously if we're able to get you any compensation in relation to that, Brilliant.","start":7087402,"end":7091400,"confidence":0.578241400000000016490275811520405113697052001953125},{"sentiment":"NEUTRAL","speaker":"B","text":"But obviously, yeah, it's just a bonus on top of it.","start":7091400,"end":7095200,"confidence":0.571794750000000018275159163749776780605316162109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, more than anything, what we found is that the people who we're speaking to, they'd rather obviously know for sure that they're going to get this form of acknowledgement and to know that someone's being held accountable for it.","start":7095200,"end":7107500,"confidence":0.661204759999999946984416965278796851634979248046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, yeah.","start":7107500,"end":7108500,"confidence":0.493536470000000004887397153652273118495941162109375},{"sentiment":"NEUTRAL","speaker":"B","text":"And so is there someone you can contact for support, or would you like any support service details?","start":7108500,"end":7112800,"confidence":0.87231873999999998137155898803030140697956085205078125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I've got\u2014 I'm gonna meet a couple of colleagues now down at the bar.","start":7112800,"end":7115000,"confidence":0.83379996000000000666574351271265186369419097900390625},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm gonna have a gin and tonic.","start":7115000,"end":7115980,"confidence":0.59626199999999995871036162498057819902896881103515625},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm gonna go Chinese tonight.","start":7116200,"end":7117550,"confidence":0.5225921000000000038454572859336622059345245361328125},{"sentiment":"POSITIVE","speaker":"A","text":"I'm over in Ireland on business, so yeah, I'm absolutely fine.","start":7117550,"end":7120950,"confidence":0.87760925000000000739674987926264293491840362548828125},{"sentiment":"NEGATIVE","speaker":"A","text":"But certainly I'll probably not sleep much tonight either, but again, that's just standard for me.","start":7120950,"end":7125760,"confidence":0.589257499999999989626076057902537286281585693359375},{"sentiment":"NEUTRAL","speaker":"A","text":"And but all told, no, I'm not gonna jump off the windowsill.","start":7126330,"end":7129450,"confidence":0.57945999999999997509547711160848848521709442138671875},{"sentiment":"POSITIVE","speaker":"A","text":"And for my kids later on\u2014 and actually one of my kids is here, he's one of my colleagues\u2014 so no, it's just I'm fine, absolutely fine.","start":7129450,"end":7136830,"confidence":0.872820499999999999118927007657475769519805908203125},{"sentiment":"POSITIVE","speaker":"B","text":"No problem.","start":7136830,"end":7137690,"confidence":0.6486826999999999454615817739977501332759857177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"What are you gonna offer the Chinese?","start":7137690,"end":7138520,"confidence":0.76662310000000000176356707015656866133213043212890625},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know yet, I've never been to a Chinese in Ireland, so see what happens.","start":7139190,"end":7142170,"confidence":0.7356141000000000484959628010983578860759735107421875},{"sentiment":"NEUTRAL","speaker":"B","text":"And see what the crack is like.","start":7143219,"end":7144850,"confidence":0.71112436000000001090626255972892977297306060791015625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, yeah, there you go.","start":7144899,"end":7146272,"confidence":0.56665193999999996510297251006704755127429962158203125},{"sentiment":"POSITIVE","speaker":"B","text":"Well, I hope they have a lovely evening.","start":7147127,"end":7148500,"confidence":0.96541149999999997799449147350969724357128143310546875},{"sentiment":"NEUTRAL","speaker":"B","text":"But this is just the final question now, Richard.","start":7148613,"end":7151116,"confidence":0.81684789999999996013002601102925837039947509765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Has the next steps been explained to you?","start":7151439,"end":7153038,"confidence":0.8824305999999999539085138167138211429119110107421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Not really, no, to be honest with you, no.","start":7154510,"end":7156111,"confidence":0.65346070000000000543849409950780682265758514404296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay, I will, um, what I'm going to do is I'm now going to explain the next step to you.","start":7156612,"end":7160897,"confidence":0.879389760000000020312427295721136033535003662109375},{"sentiment":"NEUTRAL","speaker":"B","text":"So I'm just going to answer that as yes.","start":7161285,"end":7163405,"confidence":0.70423716000000002868119963750359602272510528564453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, so what will happen now is that I'm going to go away and I'm going to obviously draught your witness statement.","start":7163809,"end":7170621,"confidence":0.70007527000000002725954573179478757083415985107421875},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm going to make it detailed, going to detail it within your first-person narrative.","start":7170686,"end":7177589,"confidence":0.73830329999999999568416342299315147101879119873046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yep.","start":7178167,"end":7178328,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Because obviously this is your witness statement.","start":7178713,"end":7180383,"confidence":0.58388680000000003911253543265047483146190643310546875},{"sentiment":"NEUTRAL","speaker":"B","text":"I am then going to go through and I'm going to corroborate what you've said within this witness statement today, and I'm going to match it with the GP records, what we've collected.","start":7181138,"end":7188491,"confidence":0.89259105999999999170313458307646214962005615234375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yep.","start":7188668,"end":7188780,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm going to match it with your childcare records, what we've collected, that being from Edinburgh City Council.","start":7188844,"end":7193709,"confidence":0.8882529999999999592574795315158553421497344970703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Council, and also from the institution care setting called CMAB Care and Education.","start":7193790,"end":7199354,"confidence":0.90896969999999999156869989747065119445323944091796875},{"sentiment":"NEUTRAL","speaker":"B","text":"And following that, I will then make a bundle which will provide an exhibit sheet.","start":7200140,"end":7204631,"confidence":0.90888919999999995269490682403557002544403076171875},{"sentiment":"NEUTRAL","speaker":"B","text":"It will provide an exhibit bundle of all relevant records which obviously corroborate what you've said today.","start":7204968,"end":7209939,"confidence":0.588527739999999965903043630532920360565185546875},{"sentiment":"NEUTRAL","speaker":"B","text":"And once that has been drafted and been completed, it is going to be sent to you directly at the email address what we have on file, which is richard@scouselaw.co.uk.","start":7210645,"end":7219465,"confidence":0.89172430000000002525695208532852120697498321533203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Adampervs.com.","start":7219706,"end":7221084,"confidence":0.730134300000000013852741176378913223743438720703125},{"sentiment":"NEUTRAL","speaker":"B","text":"That's correct.","start":7221228,"end":7221853,"confidence":0.50892539999999997224477965573896653950214385986328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, and so that'll be sent to over to you to have a look at, um, and for you to sign.","start":7222286,"end":7226821,"confidence":0.8960385299999999997311306287883780896663665771484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And you sign and obviously just state that the information in the witness statement detailed is, um, correct, um, and the best of your ability.","start":7227237,"end":7235026,"confidence":0.67258435000000005299369831845979206264019012451171875},{"sentiment":"NEUTRAL","speaker":"B","text":"And once you've sent that back to us, we'll be then in a position where we'll have a WhatsApp meeting with you.","start":7235811,"end":7242477,"confidence":0.89649146999999995699681676342152059078216552734375},{"sentiment":"NEGATIVE","speaker":"B","text":"The meeting won't be with me, unfortunately.","start":7243423,"end":7245249,"confidence":0.8331235599999999852371956876595504581928253173828125},{"sentiment":"NEUTRAL","speaker":"B","text":"Currently, right?","start":7245330,"end":7246356,"confidence":0.8390696600000000504593344885506667196750640869140625},{"sentiment":"NEUTRAL","speaker":"B","text":"It will be with our claims operations manager, which is Jay Taylor, and also it will be with the head solicitor here at MMA Legal.","start":7246420,"end":7255148,"confidence":0.95132815999999997824687625325168482959270477294921875},{"sentiment":"NEUTRAL","speaker":"B","text":"And it is not a long phone call whatsoever.","start":7255774,"end":7257796,"confidence":0.66167056999999995792194340538117103278636932373046875},{"sentiment":"NEUTRAL","speaker":"B","text":"All you'll need is a form of ID, be it passport or driving licence.","start":7258261,"end":7263154,"confidence":0.8726508600000000281937673207721672952175140380859375},{"sentiment":"NEUTRAL","speaker":"B","text":"Just put the camera in front of your face like you're taking a selfie, show obviously the ID, and then on the call, the head solicitor will state if this is acceptable and if he's happy with that.","start":7264277,"end":7277157,"confidence":0.83314670000000001781614855644875206053256988525390625},{"sentiment":"NEUTRAL","speaker":"B","text":"Once you've then verified, we will then submit your application to the Scottish Redress Panel.","start":7277670,"end":7282032,"confidence":0.9144058999999999937102757030515931546688079833984375},{"sentiment":"NEUTRAL","speaker":"B","text":"At the moment, we are unsure of the time period, what it's going to take for them to respond.","start":7282497,"end":7287788,"confidence":0.617094339999999963453092277632094919681549072265625},{"sentiment":"NEUTRAL","speaker":"B","text":"We are currently under the impression that is anywhere between 8 to 12 weeks.","start":7288189,"end":7292150,"confidence":0.8913759999999999461550714840996079146862030029296875},{"sentiment":"NEUTRAL","speaker":"B","text":"So hopefully, if that's quick\u2014 I wasn't expecting that answer.","start":7293144,"end":7296688,"confidence":0.56096833999999995423735299482359550893306732177734375},{"sentiment":"NEUTRAL","speaker":"B","text":"I know.","start":7297073,"end":7297345,"confidence":0.51317215000000004909708195555140264332294464111328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":7297634,"end":7298035,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"POSITIVE","speaker":"B","text":"Hopefully are going to come through quickly.","start":7298131,"end":7300022,"confidence":0.868785499999999988318677424103952944278717041015625},{"sentiment":"NEUTRAL","speaker":"B","text":"And I do have a lot of, um, witness statements this week, just so you are aware.","start":7300439,"end":7305407,"confidence":0.88821125000000000770938868299708701670169830322265625},{"sentiment":"NEUTRAL","speaker":"B","text":"And I've also got, um, witness statements in the back what I'm still drafting as well.","start":7305887,"end":7310198,"confidence":0.91921679999999994503667721801321022212505340576171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Sure.","start":7310470,"end":7310791,"confidence":0.47534682999999999797324790051789022982120513916015625},{"sentiment":"POSITIVE","speaker":"B","text":"But from what you've given me today, like, and everything what you've done on this call, like I said, you've been absolutely fantastic, Richard.","start":7310935,"end":7316704,"confidence":0.96855820000000003577866891646408475935459136962890625},{"sentiment":"NEGATIVE","speaker":"B","text":"Like, you've, you've not, um, got disgruntled or anything like that when I've needed to, like, interrupt you, which obviously is a bit of a awkward situation for us both.","start":7316816,"end":7325480,"confidence":0.52091250000000000053290705182007513940334320068359375},{"sentiment":"NEUTRAL","speaker":"B","text":"It's not something I would want to put myself in position of interrupting you, but it's essentially just for the fluidity of the witness statement for when I go to type it up.","start":7325480,"end":7334900,"confidence":0.67860156000000004805627895621000789105892181396484375},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, so hopefully I'll be able to get this done within maybe like an hour, an hour and a half, right?","start":7335020,"end":7339760,"confidence":0.87689559999999999728714783486793749034404754638671875},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay, and then we'll go from there.","start":7339760,"end":7342200,"confidence":0.76969209999999999016750962255173362791538238525390625},{"sentiment":"POSITIVE","speaker":"B","text":"I'm hoping that I might be able to get this done for you at the end of this week on Friday.","start":7342200,"end":7345460,"confidence":0.84428259999999999418918150695390067994594573974609375},{"sentiment":"NEUTRAL","speaker":"B","text":"If not, um, I'll definitely have it sent over to you by the end of next Friday.","start":7345820,"end":7349330,"confidence":0.65581345999999995921569961865316145122051239013671875},{"sentiment":"POSITIVE","speaker":"A","text":"Okay, that's absolutely Absolutely fine, mate.","start":7349480,"end":7350522,"confidence":0.88054920000000003188489472449873574078083038330078125},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, no problem at all.","start":7350779,"end":7351584,"confidence":0.71075754999999996019965919913374818861484527587890625},{"sentiment":"POSITIVE","speaker":"B","text":"No problem.","start":7352002,"end":7352437,"confidence":0.64868289999999995121271467724000103771686553955078125},{"sentiment":"POSITIVE","speaker":"A","text":"Well, thank you very much again for obviously sharing your storey with me today.","start":7352485,"end":7355140,"confidence":0.98528139999999997389323880270239897072315216064453125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, listen, not a problem.","start":7355237,"end":7356267,"confidence":0.68575850000000004857980684391804970800876617431640625},{"sentiment":"POSITIVE","speaker":"A","text":"Incredible.","start":7356347,"end":7356878,"confidence":0.74185204999999998509707666016765870153903961181640625},{"sentiment":"POSITIVE","speaker":"B","text":"Good to speak to you, and I'll catch up with you soon.","start":7356991,"end":7359083,"confidence":0.95775989999999999735535993750090710818767547607421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":7359340,"end":7359517,"confidence":0.58435179999999997679793750648968853056430816650390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, of course.","start":7359565,"end":7360129,"confidence":0.5765856499999999495997826670645736157894134521484375},{"sentiment":"POSITIVE","speaker":"B","text":"Have a lovely evening.","start":7360257,"end":7360853,"confidence":0.9812140499999999487812374354689382016658782958984375},{"sentiment":"NEUTRAL","text":"Bye.","start":7361255,"end":7361384,"confidence":0.513744949999999978018649926525540649890899658203125,"speaker":null},{"sentiment":"NEUTRAL","text":"Yeah, you too.","start":7361480,"end":7361915,"confidence":0.69201933999999998281538182709482498466968536376953125,"speaker":null},{"sentiment":"NEUTRAL","text":"Bye-bye.","start":7361979,"end":7362269,"confidence":0.5542135999999999729226374256541021168231964111328125,"speaker":null}], `error` = ?, `synapse_transcripts`.`updated_at` = 2026-08-18 18:19:42 where `recording_id` = 4211) {"exception":"[object] (Illuminate\\Database\\QueryException(code: 22001): SQLSTATE[22001]: String data, right truncated: 1406 Data too long for column 'raw_transcript' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_ha, SQL: update `synapse_transcripts` set `status` = completed, `raw_transcript` = [A 00:00]: Hi there.
[B 00:01]: Hi Richard, it's James here from ML Legal. How are you? How are you doing?
[A 00:05]: I'm okay. Yeah, okay.
[B 00:07]: I do have to pass data protection purposes again just before we continue with the statement. Could you please just confirm for me your date of birth, please, Richard?
[A 00:15]: 18th of March, 1960.
[B 00:17]: Fantastic. And then just your postal address, please.
[A 00:20]: Yep, it's 44 Kingfisher Grove, Gallowshields, Tango Delta 1-2-2-Pet Hotel.
[B 00:24]: Fantastic. And just let you know again, calls are recorded for training and monitoring purposes.
[A 00:29]: Yep.
[B 00:30]: And so now we are going to go into your second care setting. Again, this is all the exact same 12 questions. And so if you could kindly confirm for me the second care setting's institution name, location, the approximate dates, and your age, and who placed you there.
[A 00:46]: That was the Edinburgh Assessment Centre, and location was Howdenhall Drive, and that's at Liberton in Edinburgh. And I was about 14 when maybe 14 and a half, 15, and I was placed there by the Children's Panel in Edinburgh. That I remember very clearly.
[B 01:42]: Also, um, can you remember how long he was there for?
[A 01:46]: 3 weeks.
[B 02:02]: What type of care setting was this?
[A 02:04]: It was a closed environment. It was a secure unit.
[B 02:25]: So the next question is going to be in relation to what your ordinary, ordinary daily life was like there. First, what we're going to do is we're going to go through what the accommodation was like. So could you kindly just confirm for me what the accommodation setting was like?
[A 02:39]: It was like a cell. It's our locked room. There's two of these in the room, but I can remember.
[B 02:56]: Was there a window?
[A 02:58]: No, no.
[B 03:01]: And did you have access to a toilet?
[A 03:04]: I think I must have. I think I must have, because certainly over there, neither. Same instances as in the past.
[B 03:22]: What was the cleanliness like of these cells?
[A 03:26]: Um, just standard, just a room. Um, I can't remember it being overly dirty.
[B 03:44]: Was you provided clothing when you was at the assessment centre?
[A 03:48]: Not initially, no. Um, we got a grant from the social services, but that was probably a couple of weeks in.
[B 04:05]: He was given a grant by the social services. Was this direct?
[A 04:09]: I was given clothes.
[B 04:10]: Oh, sorry.
[A 04:11]: Yeah, yeah, I imagine it's a care grant or whatever it is.
[C 04:19]: Yeah.
[B 04:19]: And how long into being there was this provided to you?
[A 04:23]: A good couple of weeks anyway.
[B 04:34]: So did you only have like one set of clothes?
[A 04:36]: One set? Well, I think in the end they would give me somebody else's clothes out of the top of that bank of clothing, but I always remember I looked right out of place because it was just— it wasn't me. I was taken from the hearing straight there, so there's no pass and go.
[B 05:28]: What was the routine? What was the daily routine like there?
[A 05:32]: You were, you were up here in the morning and the doors, you had to stand behind your door, wait until it was opened. Yeah, you have to march, but literally march to the breakfast.
[B 05:52]: And was this in like a hall?
[A 05:54]: Yeah, yeah, yeah.
[B 06:02]: And what would follow breakfast?
[A 06:04]: You would get breakfast and you would go up, and I remember you go back up to— back up to your room. Yeah, um, and then you would try— I think I probably had a bath or a shower or something. I really can't remember. I certainly was not as bad as previous.
[B 06:22]: Um, so when you was— when you was able to have the bath and shower, um, was it something where you was able to have your own privacy?
[A 06:31]: Oh no, no, no, no, no, no, no.
[B 06:33]: All right, so would you just be able to briefly describe what it was like when you was taking a shower?
[A 06:37]: Well, it's just— I mean, showers were all open. And you were standing next to somebody. There was no privacy, no privacy whatsoever.
[B 06:55]: I'm sorry to seem like this is prying or anything like that, but was it ever a member of staff present when you were showering and stuff?
[A 07:03]: Yeah, yeah, because you were watched 24/7. There, it was constant. You couldn't be left alone unless, unless you're in your room locked in.
[B 07:21]: What was contact like with your family? Would you ever refuse or deny contact?
[A 07:29]: I've never seen them for 3 weeks. Was not allowed to see them.
[B 07:33]: He wasn't allowed to see him?
[A 07:34]: Nope. No family contact for 3 weeks.
[B 07:36]: Did you have a request to try and contact your family?
[A 07:39]: Um, yeah, yeah, I wanted my mum. Yeah, yeah. And there was once that they did come up, but, um, only because they wanted— the assessment said, what, just me to see a psychologist? And he had turned up.
[B 07:52]: Okay, one moment for a second.
[A 07:54]: Sure.
[B 08:12]: Can you remember the child psychologist's name? No, that's fine, don't worry.
[A 08:20]: Yeah, I was not in a good way. Um, to say the least.
[B 08:31]: Can you remember what the outcome was from you being seen by the child psychologist?
[A 08:36]: No, it was never discussed with me. No, I was never privy to that information.
[B 08:44]: So I just put the outcome of which was never discussed with me.
[A 08:46]: Yeah, none of this was discussed with me in any way, shape, or form. I was put in there so I couldn't abscond.
[B 09:15]: So now I'm just gonna go into the next question. How did the other children genuinely treat you?
[A 09:22]: Um, because I was in Edinburgh, it genuinely wasn't as bad, but there was still a tier system, um, as in hierarchy. Obviously I was still quite young, and there's children there up to 16.
[B 09:57]: The children there that were 16?
[A 09:59]: Yeah, there's older children. Yeah, yeah, I should put the other children.
[B 10:08]: Okay, there were a tier system hierarchy. I was still quite young. There were children there that were 16.
[A 10:15]: Yeah, they were, they were the, like, say, the kingpins, you know what I mean?
[B 10:23]: So to speak.
[A 10:24]: Yeah.
[B 10:27]: How did they, how did the staff genuinely treat you?
[A 10:34]: Like, uh, you're only the one he cared for, put it that way. You were there, they were there to do a job. You know what I mean? They were turning up to do the job, but there was no one-to-one. You were just there. I mean, it was just a routine.
[B 11:08]: So the staff didn't care for you, they were only there to do a job. There was no one-to-one, you were just there. There was no routine. And was there any form of rules, punishments, isolation, or unsafe arrangements that was enforced by the staff?
[A 11:21]: Yeah, they had a single cell that would put you in and strip you.
[B 11:26]: Oh, sorry, a single cell which they'd strip you?
[A 11:28]: They'd strip you, and it had peepholes, and all the kids— they'd make the kids bang on the door when they're— because you wouldn't be— you'd be allowed out for breakfast.
[B 11:35]: Hold on one second. Sorry about this, Richard.
[A 11:38]: Okay.
[B 12:05]: I just saw about this, correct? They had a single cell which they would strip you in. There was peepholes, there was peepholes in the cell in which the other children would look through to mock you and bang on the door, correct?
[A 12:17]: Yeah. And you would, you've been there for the duration of your punishment.
[B 12:27]: You've been there for the duration of the punishment?
[A 12:29]: Yes, it was 3 days. You've been there for 3 days, 3 days, 3 days, maybe 4 days, and you would be stripped naked and you would obviously bring your food in, but there's no— there's no, um, nothing at all to do. No books, no nothing.
[B 13:18]: So as you put, the punishment would last up to 3 or 4 days. You would be naked, not provided any books or stimulant. They would only provide you with food.
[A 13:25]: Yep, correct. They did have a potty in the corner, you pissing the pot legs.
[B 13:42]: If you ever used the, uh, the pot, was it ever changed if you, if you requested for it to be changed?
[A 13:49]: No, no, you once Once a day you would be let out to empty your piss pot, um, and that's it, you're back in again. You didn't even have— I know even in prison, like, you get exercise. There's never any, nothing like that. Yeah.
[B 14:16]: So again, um, it is going to be, um Identifying what you'd now consider abuse that you suffered whilst she was at the assessment centre. And so in relation to neglect, that would be any inadequate or withholding of food, clothing, warmth, hygiene, supervision, safety, medical care, education, or emotional support, unsafe confinement, failure to protect from bullying, violence, sexual harm, or other children or unsafe adults. Looking back, would you say that you was a victim of neglect whilst she was at the assessment centre?
[A 14:48]: Yeah, 100%. Predominantly psychological.
[B 15:10]: Looking back at your time when you was at the assessment centre, is there anything what you'd now consider as physical abuse?
[A 15:19]: You were given a punch here and there, yeah. If you step— if you stepped out of line, if you're only going to put in a cell, you were given a punch or a slap.
[B 15:38]: Can you recall where they'd hit you? Was it in the face?
[A 15:43]: Genitals. Give you a kick or a punch in the genitals. Never anywhere that could be seen. Never.
[B 15:58]: Looking back at your time, would you say that there's anything what you would now consider as emotional abuse?
[A 16:04]: Oh yeah, yeah.
[B 16:07]: And then again, for looking back at your time at the assessment centre, is there anything what you'd now consider as sexual abuse?
[A 16:14]: No, no, no, no problem.
[B 16:17]: So I'm going to ask the following questions again in relation to all three levels of abuse that you suffered while you was at the assessment centre. So in relation to the neglect, Richard, could you please confirm who was involved or responsible?
[A 16:33]: The system. The system is the system, yeah, clear and simple. There is only one answer, yeah, yeah, it's the system. Edinburgh Council. Or in our children's panel allowed this to happen by putting the children in here.
[B 17:01]: Can you think of any specific— sorry, can you remember any names or any specific roles, descriptions of the staff?
[A 17:12]: One springs to mind, and his name is Ronnie Motherwell.
[B 17:17]: Ronnie Motherwell? Yes. And would you say, um, Ronnie Motherwell was responsible for any of the abuse that you suffered when you was there? Could you specifically highlight which levels of abuse? Which type of abuse?
[A 17:36]: Punchy. He would kick you if you were gonna get— yeah, I mean, it's— yeah, just an odd dig. It was not to the extent as Lendrick Muir, but there was— you're always alert, you know. I mean, you knew what was coming if you stood out of line.
[B 17:51]: Yeah. And again, in relation to who was responsible, um, for the physical abuse, um, who would you say was involved or responsible for that? Staff. Yeah. Do you remember any specific names?
[A 18:25]: Well, Ronnie Motherwell was one. Um, not really. He always starts— he always sprung to mind. Um, he was a Scouse, like, yeah, in the highest order.
[B 18:53]: And again, in relation to the emotional abuse, um, are you able to confirm who was involved or responsible?
[A 19:00]: Well, everybody dealt with my care package, to be fair.
[B 19:04]: Everyone dealt with your care package?
[A 19:06]: Everybody dealt with my care package, yeah, because I mean, I go to an assessment centre— sorry, I go to a children's panel, and there was no dialogue with myself. I went there because I kept absconding from Landryk Muir, and the next thing I know, I walked— I was shackled and put into a social worker's car. Taken from my parents, no explanation, no nothing.
[B 19:34]: You were shackled, did you say?
[A 19:36]: Handcuffs, eye cuffs, yeah, yeah, cuffs, so I couldn't abscond, I couldn't run away, because if I got to that door, I would have, trust me.
[B 19:46]: Yeah, so you was putting cuffs on, then putting cuffs and taken to the car, then straight to the assessment centre, straight there.
[A 19:54]: Yeah, there's no passing go, there's no goodbye to parents, nothing. I always remember the children's panel had a button under the table, and I knew— obviously I knew exactly what was going to happen. The button was pressed, you could hear it. Yeah, indicate them to lock the doors down the stairs.
[B 20:30]: And was this the door downstairs? You mean in the entrance of the building?
[A 20:34]: Correct. Yes, yeah, they sealed it so I couldn't get out.
[C 20:50]: Hi, this is Craig. Hi Craig, it's Leah Horland from Eleanor Legal. Is now still a good time to conduct your witness statement?
[B 21:01]: So now we're just going to go through each level of the abuse. If you're able to provide one clear example of what happened, where and when did it occur, what was happening before the abuse took place, during, and afterwards. So we'll start first with the neglect. Could you please provide me with one clear example of what happened, Richard?
[A 21:23]: Yeah, well, neglect to me was being put in a room for 3 days, potentially, or longer or shorter, and on average 3 days with no clothing, no stimulation, no light.
[C 21:43]: Kind of your final chance to say what you need to say.
[A 21:48]: And what abuse did you want?
[C 21:50]: I mean, you got a drink or something nearby?
[A 21:56]: Okay, people can understand. You mean you're ripped from your family, put into this surrounding without any chat, dialogue, anything?
[C 22:07]: Some questions could be quite upsetting because to give concerning home and care in the same past. Just take your right side now. And before we do start, have you previously made any civil claim, criminal injuries claim, retrafication complaint, police report, inquiry statement, or claim to another team about any assistance you received? And have you ever received any payment, apology, settlement, or decision Do you recall what happened after this?
[A 22:46]: What respect?
[B 22:47]: So once you was obviously let out of the room, all right, just go back into mainstream then.
[A 22:54]: Yeah, you get your collection of clothes, you get your clothes back, and you just go back into your room. But I was put in there for 3 days because I refused to eat for 4 days.
[B 23:14]: You refused to eat for 4 days?
[C 23:18]: Yep.
[B 23:27]: So now this will be in relation to the emotional abuse. Are you able to provide a clear example of what happened, where and when did it occur, what happened before, during, and afterwards?
[A 23:40]: I mean, I'm sounding like a stuck record here, but the motion— the emotional abuse started when I was in that children's panel, you know what I mean? There was never any questions as to why I absconded from Lendrickmuir. And obviously I could have told somebody, um, but I was just labelled as this delinquent, and then the best thing was just to lock me up. And that emotionally screwed me up big time.
[B 24:40]: It's just to go back a little bit, and if ever you do feel like obviously that you're repeating yourself I do apologise, obviously, for the repetitive questions. If the question— if the answer is the same, don't worry about giving a repetitive answer. It's still okay to do so. Okay, no problem. And finally, the final example, if you'd be able to give one clear example of what happened in relation to the physical abuse, where and when did it occur and what happened?
[A 25:11]: It wasn't as bad as previous establishments. But I mean, we were teenagers, and if you anything out of line, then you would get a dig, you got punched. So it would happen, might happen on a daily basis, it might happen every 3 days, just when I got a bit cocky or rebelled, you know what I mean, you're put back into line.
[B 25:44]: So you said you'd receive a dig?
[A 25:47]: A dig or a punch? Yeah, a dig, as in a dig in the ribs, or yeah, punching genitals, or kicking genitals.
[B 26:11]: And again, can you recall anything what was happening, what would happen after this, after being in receipt of a punch?
[A 26:19]: You would just go on about your daily routine, whatever that may be, the norm. It was just accepted.
[B 26:35]: When you say it was accepted, was this by members of staff?
[A 26:39]: Not by me. It was— I just accepted it because I was— it was, it was the right thing to do in my head. I mean, I had been out of hand or I'd done whatever I'd done, and I mean, and that was your— I mean, obviously there's consequences in life, and that to me is a consequence. At the time, when you're a teenager, you just don't know any better. Okay.
[B 27:25]: So now the relating 5 questions are going to be very repetitive, but it's just going to be in relation to the neglect, emotional, physical abuse. How often did the neglect happen? Over what period? And did it ever change or become worse?
[A 27:38]: Well, you were neglected from the minute you were in there. Really, I mean, from day 1 to day 21, you were neglected. Looking back, you know, I mean, I mean, you wouldn't treat an animal the way that we were treated as children. This is a big thing. We were children, okay? And it's horrendous.
[C 28:16]: Say she had been there since the 2nd of August 1968 and that Crosslet is the only home that she has known. You remained at Crosslet during your early childhood, but Crosslet was under quarryers but it was not classed as a quarryer's home. So it's— does that make sense?
[B 28:33]: And again, the same question but this time in relation to the emotional abuse, Richard. How often did this happen, over what period, and did it ever change or become worse.
[A 28:42]: My emotions were— I mean, I couldn't focus, I couldn't think, and I was just robotic. I mean, I was in the system, so your emotions didn't come into anything back then.
[C 29:07]: Was 1973. You've been there from the age of 5, and it looks like you were there for about a year.
[B 29:14]: I couldn't think. I was robotic. I was just in the system. My emotions never came into question back then.
[A 29:20]: No, no, obviously I'm fucked up. That's, again, that's the way I felt at the time.
[C 29:25]: That's just—
[A 29:27]: my head was just done.
[C 29:33]: '88 until '81. I've got a 6-month family placement.
[B 29:43]: And again, it might seem a bit repeated, but in relation to the physical abuse, how often did this happen? Over what period? And did it ever change or become worse?
[A 29:53]: It didn't come any worse because there was cameras and they couldn't really make it any worse as such. It happened periodically. It could happen once a day, it could happen once every 3 days.
[B 30:15]: So it could be once a day or once every—
[A 30:18]: yeah, it was really— I mean, that was their form of punishment when we were out of line.
[C 30:27]: And do you understand the purpose of the statement? And do you agree that it can be used for your Scottish redress application alongside any supporting evidence? Amazing. So I'm gonna ask some questions about your personal background and your entry into care, but I know that that would be a bit difficult for you.
[B 30:47]: We're now on to the next question. Again, it'll be asked again, um, 3 times, just in relation to the abuse of which you've suffered. So I do apologise if it becomes a bit tedious or repetitive. So in relation to the neglect, what immediate effects did you experience?
[A 31:05]: I mean, worthless. Yeah, all my self-respect.
[B 31:16]: As in, you like lost all your self-respect?
[A 31:18]: Yeah, a lot. I mean, whatever respect I did have for myself, it was gone. I absolutely despised my family because of this.
[C 31:26]: Do you know anything about why you were put into care?
[A 31:34]: Yeah, just life. I just hated life.
[B 31:44]: That's perfectly fine, Richard. And we're now going to go into relation to the emotional abuse. What immediate effects did you experience? Was there any fear, shame? Sleep problems, bedwetting, running away, behaviour, or school changes?
[A 31:58]: I couldn't run away because we were obviously locked in. Um, what else? Emotional.
[B 32:09]: Um, just take your time. It's best to try and maybe think of it as like, how do you remember how it made you feel?
[A 32:19]: Oh gosh. Worthless, just like I was a nobody. I just felt— and I was existing but not living, you know what I mean?
[B 32:32]: Yeah.
[A 32:33]: I just felt that there was— I mean, I had a name, but that was all I had. I was a nobody, and I was treated like a nobody. I was treated like a problem child.
[B 33:00]: Yeah, so I just couldn't run away as I was locked in. I felt worthless, like I was a nobody. I was not living, I was just existing. I felt like all I had was my name. I was treated as a problem child.
[A 33:11]: Yep.
[B 33:12]: No problem. And then again, and this is just in relation to the physical abuse which you suffered, what immediate effects did you experience from the physical abuse?
[A 33:23]: To be honest with you, James, I've become numb. I've come numb to it, and it just— it became part of life. I was— I just accepted it. Yeah, you couldn't do anything else but— you're locked in, you couldn't do nothing, you couldn't run in to speak to your mum. I mean, you had nobody to turn to.
[C 33:49]: I'll move on now to the quarry at home, which was house number 1— oh, was it number 11? Sorry, that's that. Yeah. When you were there, was that in a house or was it in like a—
[B 34:04]: The final— oh, sorry. So there's only 3 more questions in relation to this care setting. Did anyone witness, know about it, or experience something similar?
[A 34:14]: I mean, everybody knew what was going on there. Everybody knew it, like.
[B 34:21]: Can you remember any names?
[A 34:22]: No, I was only there for a short period of time, only 3 weeks, as I say. I can't remember.
[B 34:27]: That's perfectly fine.
[A 34:32]: I mean, as I see it, it was just— it was life, it was normal.
[C 34:38]: Um, can you remember anything about your daily life there? So what was the actual college itself like?
[A 34:43]: And I think it was normal for the staff just to, to do it, and it was just accepted.
[C 34:58]: Okay, what about any of the food? Can you remember what any of the food was like? Okay. And did you do schoolwork?
[B 35:12]: So, but everyone knew, everybody knew what was going on there. I can't remember the names as I was only there for 3 weeks. It was life to me at this point. I was like, I was led to believe that this was that it was normal behaviour, that it was also normal for the staff to do it, like it was accepted.
[A 35:27]: Yeah, it's just been— if you've done something wrong, you get punished. And yeah, a kick or a punch was a punishment, and that's just become the norm. Yeah.
[C 35:35]: What about hygiene-wise? Did you get any toiletries, you know, shower gel, shampoo, toothpaste?
[A 35:41]: Was that provided?
[B 35:49]: Did you ever tell anyone or try to get help?
[A 35:52]: No, I had nobody I could tell because everybody that I knew was in the system.
[C 35:58]: And what about clothes? Were you given any fresh clothing?
[A 36:03]: I mean, who would believe us as children? We were never believed, never.
[B 36:22]: And then Robert, finally, what was different at this placement compared with the others?
[A 36:29]: You couldn't go. I couldn't escape. I had to accept what was coming or what I was getting.
[C 36:48]: Yeah, absolutely.
[B 36:53]: So now that concludes, um, your second care setting, um, being at the assessment centre. Um, I know, again, apologise for the, uh, tediousness of the questions, but We'll be going through the final set of 12 questions again, this time in relation to your final care setting. So Richard, could you kindly just confirm the institutional name, the location, approximate date and age, and who placed you there?
[A 37:22]: It was St Catherine's. It was adjacent to the assessment centre in Edinburgh, Howden Hall. Liberton. I was placed in there by the Children's Panel after my 3-week initial assessment period was over. I was roughly 14, 15, probably near the 15 mark.
[C 37:48]: Okay, are you okay? Yeah, take your time.
[B 38:03]: Yeah, so St. Catharine's Unit's adjacent to the assessment centre, Howden Hall, Liverpool. I was placed in there by the Children's Panel once my 3-week assessment was over. How old did you say you were at the time?
[A 38:14]: About 15, 14 and a half, 15.
[B 38:23]: And the next question, um, what type of setting was it and how long were you there?
[A 38:27]: It was an open setting, an open children's home. Uh, I was there just under a year, I believe. So just over a year, just under a year, and I'm sure it's just under a year.
[B 38:50]: No problem, no problem. So now, um, again, we're just going to go through a brief description of what your ordinary day life was like at St Catherine's unit. So as the same with the previous, we'll start off with the accommodation. Could you kindly just confirm what the accommodation was like?
[A 39:08]: It was a bedroom, um, well, dorm with 5 boys in it.
[B 39:15]: Yeah, had 5 bays.
[A 39:17]: Yeah.
[B 39:18]: And was there any windows?
[A 39:20]: Yes, there was a window. Yeah, yeah.
[B 39:25]: So there's windows to allow natural light. Was there ever a toilet in this, um, in your dorm?
[A 39:32]: No, no, not at all.
[B 39:46]: What was the overall hygiene like of the dorms?
[A 39:50]: It was better, definitely better. There was more women involved in the care there.
[B 40:05]: Yeah, and can you remember what your daily routine was like?
[A 40:10]: Um, it was pretty systematic. Again, you would get up, um, you would go down, down for breakfast. Yeah, um, no, I think you just go after breakfast, you would go then most of the time I was a day pupil at my high school, so I would be travelling in the bus to the high school. Hold on one moment.
[B 40:52]: You take a day bus to the, to the high school?
[A 40:55]: Yeah, yeah, not, not, not initially, but once, once you were there for a while, I was getting the day bus. But initially It would be that they had some, like, say, a classroom environment, but again, there was never any lessons being taught. I mean, we're all different ages and, you know, I mean, so they couldn't categorise us like that. It was just impossible to do so.
[C 41:27]: Are you okay? Yeah.
[B 41:36]: So I've got so far, um, the bedroom slash door had 5 bars. There was, uh, there were windows to allow natural light. There was no open toilet in the dorms. The overall hygiene was better. There were more women involved in the care there. My routine was systematic again: get up, down for breakfast. Most of the time I was a day pupil at my high school. I would take a day bus to the high school. Not initially, it would be a classroom environment in the unit. There was no education though. With the mixed ages and abilities, this was impossible to categorise.
[C 42:08]: Yep.
[B 42:08]: Can you remember what the overall food was like? Did you have 3 meals a day? Was there any choice?
[A 42:14]: No choice, no. It was take it or leave it. Yeah. And then there's breakfast, pretty standard breakfast, which was usually porridge, I think it was at the time. Um, yeah, um, it's just standard. There was no choice. You just— it was there. If you ate it, you ate it. If you didn't eat it, then you went hungry.
[B 42:43]: Was you ever provided clothing when you was there?
[A 42:46]: With other— what, sorry?
[B 42:47]: Was you ever provided clothing?
[A 42:49]: Yes, because I had to attend school, so yes, I was.
[B 43:01]: And with the clothing, what was provided, would you say it was adequate and clean?
[A 43:06]: Um, it's adequate, I suppose. Yeah, I mean, it couldn't really be to the extent of his previous establishments because you're in the public domain. Yeah.
[B 43:32]: And do you remember what your access to contacting your family was like? Would you ever refuse to access?
[A 43:44]: As time went on there, I actually had weekend access home.
[B 43:53]: Was this ever threatened to be taken away from you?
[A 43:55]: Oh yeah, constantly. If you misbehave, it'll be taken away from you. Oh yeah. Okay, buddy.
[C 44:08]: Yeah, I'm just making sure that you knew.
[B 44:20]: So how did the staff— how did the other children generally treat you here?
[A 44:26]: Okay, because I was one of the older ones now.
[B 44:35]: Yeah, and how did the staff genuinely treat you?
[A 44:41]: If you followed orders, okay. If not, again, you get the dig, you get the punch. You would get— I mean, many times I was dragged by the hair into the office. The office was the place that it would happen.
[B 45:00]: You would get a dig. When you get a dig, is that again to the ribs and to the genitals?
[A 45:05]: Punch to the ribs, yeah. Yeah, yeah, never nothing visible. You know, I mean, never ever mark you.
[C 45:19]: And did you say this mainly occurred in the office? Yeah, you could take taken into office.
[A 45:33]: Yeah, out of sight, everybody else.
[B 45:36]: And sometimes dragged by your hair, is that correct?
[A 45:38]: Oh yeah, yeah, regular. Yep, yep.
[B 45:40]: And this was a regular occurrence?
[A 45:45]: Yeah, if you stepped out of line. Yeah, yeah.
[C 45:48]: Did anyone else witness that?
[B 46:01]: Can you remember any— if there were any rules, punishments, isolation, or unsafe arrangements enforced by the staff?
[A 46:07]: No isolation. They couldn't isolate you there because it was open. Um, punishments, you would lose— um, I'll remember, you'd lose— they used to have the chance of getting you like a snack in the morning, and they would take that from you. You would lose a snack. In the morning.
[B 46:25]: Yeah.
[A 46:26]: And you— I mean, there's a lot of punishments, I think. I mean, there's a lot of work you have to do. Cleaning— you have to do a lot of cleaning in there. Mopped floors and brushing floors and windows. You're just— you're just a skibbie.
[B 46:39]: Yeah, that's perfectly fine. So now, um, we're going to go through, um, what happened there, which we could now consider abuse. And Would you like me to read out again the categories of abuse and what is considered to be a qualifying behaviour?
[A 46:57]: No, I just got my questions.
[B 46:59]: That's perfectly fine. So looking back, is there anything what you now consider neglect?
[A 47:04]: Yep, yep, there is. Neglect is obviously neglecting your food in the morning, you lose your snack. You were getting hit. That was part of neglect. There's a lot of physical abuse, but it's still neglect. And you're just basically just— you just go on, man. I never got an education the whole time I was in these establishments. And because initially I had to— there was a classroom there, um, but until I got my leave to go to high school, I never got— no, man, I was so far behind when I went back to high school, so far.
[C 47:44]: Yeah, but I called it try it, and the guy was like, oh, and I was like, is that not what it's called? I was like, no. What's the worst case look like for you?
[B 48:15]: Is there anything what happened there what you'd now consider as physical abuse?
[A 48:20]: Physical abuse? Yeah, yeah. And nobody deserves the right to be hit if you don't follow orders or dragged into an office.
[B 48:47]: Did anything happen there what you would now consider abuse, um, being either emotional or sexual?
[A 48:56]: Yes.
[B 48:57]: And is that for both?
[A 48:59]: Um, well, the emotional part of things is being there. And you know, I mean, dragged and been told nothing. And yeah, definitely emotional. And at the same time, I had no emotions. Yeah, I was emotionless. That was worthless in my view.
[B 49:28]: So just for being there in general, Being dragged there and being told nothing, I became emotionless as I believe— I believed I was worthless.
[A 49:37]: Yep, yep, that's where you felt to believe. That's the way you're treated. Yeah, be seen and not heard.
[B 49:50]: Be seen but not heard. And looking back at your time within St Catherine's, is there anything what you'd now consider as sexual abuse?
[A 50:11]: There was a couple instances, yes. And again, um, in the office, um, I always remember his name because it's similar to my surname, was a Mr Richard Garrie. He was one of, like, say, the housemasters.
[B 50:24]: Mr. Gary, did you say?
[A 50:26]: Mick. Mick.
[C 50:27]: Mick.
[B 50:27]: Mick Gary.
[A 50:28]: Gary. Yeah.
[B 50:31]: So when you say Mick Gary, is that two separate names?
[A 50:34]: Oh no, no, it's one name. MC Gary.
[B 50:37]: Yeah, yeah, just wanted to make sure. Um, was this a teacher?
[A 50:41]: No, he's like the housemaster.
[B 50:44]: He was the housemaster.
[A 50:46]: Yeah, no problem. Any times, um, that you were dragged into the office. And you always have an option now, getting a punch, rubbing them down below.
[B 50:58]: Yeah, no problem. Just give me one second.
[C 51:21]: You weren't really given toilet seats, you just had to— it was awful, but was the soap shared? Okay, so that bar of soap would have been shared between all of the lads in there? Quick. How did the staff treat you here? Can you remember their name?
[B 52:00]: So moving on to the next question, um, I know this is going to seem a bit, um, tedious because you've already given one name, but in relation to the neglect, are you able to provide Are you able to confirm, sorry, who was involved or responsible?
[A 52:15]: Mr Richard Garrie, and there was another, meant to be a teacher by the name of Mr Acres.
[B 52:20]: Mr Acres. Acres spelled A-C-R-E-S. Sure, it would have been.
[C 52:26]: Yeah, yeah, yeah.
[B 52:27]: I'll put it in speech marks just in case.
[A 52:29]: Yeah, he took a very dislike to me.
[B 52:42]: Can you remember what Mr Richard Garrie's role was?
[A 52:45]: He was a teacher.
[B 52:56]: In relation to the physical abuse, again, could you confirm who was involved or responsible?
[A 53:03]: Um, predominantly Mr Richard Garrie and Mr Acres. And Mr Acres.
[B 53:18]: And then for the sexual abuse, Mr Richard Garrie. Now this is going to be the most distressing part of the witness statement to finish this off with for the care setting, and so take your time in answering it and we'll get through it as quickly as we possibly can. In relation to the neglect, could you please provide one clear example of what happened, when and where it occurred, what was happening before, during, and afterwards?
[A 53:56]: Neglect in here. I mean, this is the last place I was in, and obviously because I had freedom, um, because of the neglect, I rebelled. And I rebelled big time, but out with the care system. I rebelled.
[B 54:33]: But this is only in relation to the CUR system. So what happened following this?
[A 54:51]: Uh, what did I do?
[B 54:53]: Yeah, so you stated that, um, for as a clear example of what happened, I spiralled out of control.
[A 55:01]: Yeah, yep. I, I just got into trouble, and I was stealing, breaking and entering. I just went off the rails. I just couldn't cope anymore. I just rebelled against everything and everybody. Yeah, I come into contact with.
[B 55:20]: And what happened after this?
[A 55:21]: Um, my time in St. Catherine's, when I come to an end, I went back into mainstream schooling. Um, and I left very quickly. I turned 16 and I left school with nothing, no qualifications.
[B 55:42]: Nothing. So now we are just going to go into one clear example of what happened in relation to the physical abuse. Could you kindly confirm where and when did it occur, what happened during, and what happened afterwards?
[A 55:54]: It happened as soon as you stepped out of line, as soon as you disobeyed an order or you did something that they didn't like. You were then taken in the office for your punishment.
[B 56:14]: And sorry to ask, but what would that punishment usually entail?
[A 56:24]: Well, you had a choice. You had a choice of rubbing them down with a blow or a strap. I'm sure it's a strap, is it? There's a TAWS, you always remember.
[B 56:34]: The what? Sorry, how do you pronounce that?
[A 56:36]: T-A-W-S-E. That was a name for a posse. T-A-W-S-E. And it was a strap with a split in it, and you'd be beaten with that strap.
[B 56:48]: With a slit in it?
[C 56:51]: Yes.
[A 56:52]: Or you could take the easy option and not get beaten.
[B 56:57]: Yeah.
[C 57:02]: Okay, and so was this kind of just one time example?
[B 57:07]: And that was Mr Richard Garrie.
[A 57:09]: He was, yeah, he was the only one that done that.
[C 57:11]: You said that is one of the most clear examples of what happened to you, and he was the only one?
[A 57:16]: Yeah.
[C 57:17]: And what about the bar of soap? Was that like a one-time thing?
[B 57:35]: Unless there are any other instances of the sexual abuse, I'm just gonna go ahead, obviously, if you're okay, just to copy obviously what has been said previously in relation to the masturbation in the office. Is there any other instances where you can think of? What?
[A 57:54]: No, because honestly, I was 100% actually got him by the throat one day.
[B 57:59]: Say that again, sorry.
[A 58:00]: I actually got him by the throat.
[B 58:02]: Oh, did you? Hold on, hold on, we'll, um, I'll, um, we'll, we will, uh, make note of that once I've just got the copy and paste and put what actually happened for in relation to that.
[C 58:16]: Sounds horrible, it's just the easiest way to say it, just to be straightforward, isn't it? So the soap is quite a regular thing, what about the stings? That quite regular as well? Do these stings leave marks, leave injuries?
[B 58:34]: So I've just started to put that in. One time I gripped Mr Richard Garrie by the throat.
[A 58:38]: Yep, because I wouldn't do what he wanted me to do and I just snapped.
[B 58:45]: What happened following this?
[A 58:50]: Nothing. Nothing at all.
[B 58:52]: Okay.
[A 58:52]: And it was so bizarre, it just stopped because he couldn't— I was, I was, I was a big lad and he couldn't, he just couldn't deal with it.
[C 59:03]: Um, right. Did you experience any fear, shame, sleep problems, bedwetting? Anything like that? Yes, you can tell me exactly what you experienced. And if you did wet the bed in Irkut House, how was that dealt with?
[B 59:31]: So just a couple of final questions in relation to the institutions. So in relation to the neglect, how often when did this happen, over what period, and did it change or become worse?
[A 59:41]: It happened over the period of time I was in there, and I would say probably, probably for the first 6 months it was worse.
[B 59:50]: Yeah.
[A 59:52]: As I grew and got older, I don't think I was neither little boy anymore, and so they kind of lost interest in me. And I said I was towering 6 foot, um, and I think I kind of intimidated them a little bit. Yeah, to my advantage.
[B 60:29]: So I'm just gonna put, it happened over the time I was in there, and probably the first 6 months it was the worst. And as I grew and got older, they seemed to lose interest in me. I was now 6'2\" and I feel like I may have intimidated them a little bit, which was to my advantage.
[A 60:45]: Yeah, I think I became a lost cause to them. They couldn't do anything with me, and they couldn't bully me because I've had it for the last 3, 4 years of my life. I just wasn't treatin' it anymore.
[C 60:57]: Okay, should we move on to Raysdale? Okay, so I've got Raysdale from 1983 to '85. You left 2 years. Can you tell me a bit more about what Raysdale was? Was this, again, was it a house? Was it residential?
[B 61:15]: So again, this will be the same question, but this time in relation to the physical abuse. Would you be able, um, how— what, sorry, with the physical abuse, how often did this happen over what period and did it ever change or become worse?
[A 61:30]: Again, I'm gonna say the first 6 months was bad, and once— basically, it was daily. It's when you stepped out of line. But once I had shown that I'd had enough, again, the physical abuse stopped And again, the same question in relation to the sexual abuse.
[B 62:06]: How often did this happen? Of what period? And did it change or become worse?
[A 62:12]: Um, probably the first 6 months again. Um, because that's when I actually attacked them.
[C 62:18]: Um, and you could come and go as you please. Um, what about the bathrooms? Are they again with a shed? Okay. Um, did you get toiletries in this place? What about clothing?
[B 62:46]: So I put, from the first 6 months, again, when I attacked him/defended myself, the abuse stopped.
[C 62:56]: Yep.
[B 62:59]: So now again, it's the same question going to be asked but in relation to the factors of abuse. And what were the immediate effects which experienced in relation to the neglect?
[A 63:11]: Immediate effects, psychological effects again. And just, I think I thought that little of myself anyway, and it didn't bother me anymore. And they couldn't do or kick me down any more than the last few establishments had done, you know what I mean?
[C 63:32]: It's Um, please say you are.
[A 63:36]: Quite hard to explain really.
[C 63:39]: Oh, lovely, and you met your partner there. Wow, definitely meant to be, no argument about that. Um, did anything happen that you would now consider to be abuse?
[B 63:54]: So she put psychology effects on me again. Um, I felt little of myself. It didn't bother me anymore. They couldn't break me down any more than what the other institutions already had.
[A 64:04]: Yep.
[B 64:05]: In relation to the physical abuse, again, what is the immediate effects that you experienced?
[A 64:15]: Again, it's when you've had it so long, it doesn't really affect you as such as it does somebody that's never had it. Because you have it on a regular basis, you know what I mean? It doesn't really affect you any different from day 300 than it is from day 1.
[B 64:39]: It was a regular occurrence, it didn't affect you as much from day 300 to day 1?
[A 64:47]: Obviously, for somebody to accept that as norm must be seriously damaged. Yeah, but that's what it was, that's what happened. It was normal.
[C 64:57]: Okay, brilliant. So that was all of the care patterns that we've gone through. I'm now going to move on to the next kind of different sections of questions, but these are about your time in care overall, not just one at a time. So across all of the placements, you were Who would you say were the main people responsible for what happened to you? Yeah, so Mary, Helen, and then Brian. Okay. Were other children affected, or did you work with other children?
[B 65:39]: Again, what immediate effects did you experience following the sexual abuse?
[A 65:46]: Quite much the same answer as the rest, to be fair. Yeah, but I was— I was— I come to the extent that I was not— I refused to take it anymore.
[B 65:57]: Um, so pretty much the same answer as the rest. And what was— what was the way you said following that?
[A 66:03]: Um, I pretty much say, well, I drew the line and I said, that's good, because then I was getting older, I was looking at girls and, you know, I mean, these, these things hold me the right way in life for where I wanted to be, you know what I mean? I didn't want to— I'm not gay, I never have been. And, and I just thought, no, I'm just not allowing it. And that's why I was so, so determined not to allow it anymore.
[C 66:38]: Were complaints discouraged, ignored, or punished?
[B 66:46]: So, Richard, I put pretty much the same answer as the rest. I drew the line when I was getting older. I started to think about girls, etc., and I wanted to be in the right place in my life. I was determined to not allow those things to happen to me anymore.
[A 66:58]: The sexual abuse, yeah, most definitely. Yeah, as for the rest, I mean, that was with me for a long time. Yeah, couldn't get rid of that. I could do something about the sexual.
[B 67:10]: So now we're just on to the final 3 questions in relation to the care settings, Richard, so we should be able to fly through this soon. Did anyone else, in relation to all of the abuse that you experienced at Catherine's unit, did anyone witness it, know about it, or experience something similar?
[A 67:26]: Not the sexual. Nobody witnessed that, no. Apart from Megari.
[B 67:39]: But they witnessed everything else?
[A 67:46]: Yes.
[B 67:48]: Did you tell anyone or try to get help?
[C 67:50]: No. No.
[B 67:52]: This is obviously going to sound really stupid and I do apologise. If you didn't tell anyone or ask for help, could you provide us with a reason as to why?
[A 68:05]: I was embarrassed. Yeah. What are you going to say? I mean, it's taken me 40-odd years to come and speak to you today, you know what I mean? Back then, it was— I think child abuse now is I mean, totally out of hand. But then it was accepted, you know what I mean? It was, it was what appeared to be the right thing to do, you know what I mean? Yeah, as a beautiful—
[B 68:35]: it's just So I just put no. I was embarrassed to tell anyone. It's taken me 40 years to speak to you today. Back then, child abuse was accepted and also out of hand. It was appeared to be the right— it was appeared to be the right thing to do, but it is abuse looking back now.
[A 69:13]: 100%. There's nothing, there's nothing else it can be, you know.
[C 69:16]: I mean, it's, you kind of sugarcoat it.
[B 69:30]: And then finally, Richard, what was the difference at this place, at this placement, compared with the others?
[A 69:37]: The, the, the big thing was, um, I left here, back into mainstream, that I could see a way out of here. I had clear closure, you know what I mean? I had a path that I know in my head. Play the game and this is where you're going to be.
[B 70:21]: So, but the big thing was I left there, I could see a way out of here, I had clear closure and a path, and a path that I had in my head just to play the game and I'll be where I need to be, just play the system.
[C 70:34]: Yep.
[B 70:34]: Fantastic. And that concludes the placement sentence of the witness statement. Now it's just going to be a couple of questions, what we should be able to fly through quickly. It won't be as meticulous as that, so we'll try and get through quickly. So, people involved, reporting, and institutional knowledge. Across all placements, who were the main people who was responsible?
[A 70:58]: Social workers. They put me in that situation.
[B 71:02]: So with the social workers, do you recall any names?
[A 71:06]: Only one social worker, his name is Gordon. He, he, he— the thing I can't understand to this day, why was I never talked to? You know what I mean? They talked to my parents, but they never once talked to me. And that's what I kind of get my head around. Well, I was never allowed to tell my storey. I blame my parents as well. I blame my sister. I blame, I blame everybody. And I blame my birth mother. I blame everybody because everybody had factored into this, you know what I mean? I was a teenager growing up in the '80s, and it was a hell of a place to grow up in a city in the '80s, you know what I mean?
[B 71:49]: Yeah.
[A 71:50]: And but I had no support. From my family, but more importantly, I've no support from professionals.
[B 72:21]: One second, I'll just relay back what I've got, just to make sure that obviously it's correct and we haven't missed anything. So, social workers, only one social worker, and he was called Garden. One thing I never understood from this is that they never spoke to me. Why did they never speak to me? I blame everyone for what happened to me. I grew up in the city in the '80s. It was a hell of a place to grow up. I had no support from my family, but more importantly, not from the professionals.
[C 72:54]: Yep.
[A 72:55]: You were labelled, you know what I mean? You were labelled a problem. And instead of fixing the problem, like what they do now, yeah, you were just— well, I've just— for the last 2 hours, that's— you just had a snapshot into my life. Yeah, that's what you got. Back in the '80s.
[C 73:13]: Yeah, you just get to treat them the way you want to be treated, and that's exactly it. And you kind of live— you live your childhood through them. Yeah, that's an absolute concern, what I really do.
[B 73:33]: So I just put, I was labelled as a problem instead of fixing the problem. I was dealt with as a problem.
[A 73:43]: Correct.
[B 73:44]: Can you remember any other names who are the main people responsible?
[A 73:50]: There's too many. I mentioned everybody that I've just discussed with you over the past 2 hours. Yeah, I mean, people go in a role to support and help these people, you know what I mean? They must have had a job title, they must have had an interview to take on the role. Of the job. Yeah, you know, I mean, don't get me wrong, I met a lot of nice people there as well. I did. People genuinely want to help. But the second thing of it was, once you were labelled, you know, I mean, once the arrow was above your head, that's it, you were wasting your time.
[B 74:22]: Yeah, just give me one second, I just go back through into the person, it's just to highlight any names.
[C 74:38]: Mike.
[B 74:39]: And do you not remember who Mike— what Mike's role was?
[A 74:42]: He was a teacher.
[B 74:43]: It was just a teacher?
[A 74:45]: Yeah, yeah, the deaf teacher. Yeah.
[B 74:47]: And it would say Mr Acre was a teacher. You don't remember the specific subject?
[A 74:51]: No, there wasn't a specific subject. Yeah, you would sit in a room and they would try and talk to you about geography, then history and maths, but you just wouldn't listen. And so they wouldn't force the fact. I mean, you just done what you wanted to do. You would sit, you would Skive, you would talk, you would do nothing.
[B 75:07]: And Mr Richard Garrie, did you say he was the boarding officer?
[A 75:11]: He was the housemaster.
[B 75:12]: Housemaster, that's it. Sorry about that.
[A 75:15]: That's okay.
[B 75:16]: So I've got Mr Richard Garrie, Mr Richard Aker, Mike as well. What was the teacher called? Mr Thornburn?
[A 75:25]: He was the head teacher. Thornburn, or The Beak. Thornburn, he was the headmaster at Glendrick?
[B 75:32]: Yeah, the headmaster. Yeah, The Beak was his nickname. Yeah, so we've got McGarrie, Mr Aker, Mike, Mr Thornburn, quotation marks, The Beak, and he was the headmaster. And was there anyone else who you named?
[A 75:50]: Not really.
[B 75:50]: No, that's perfectly fine, no problem. Um, the next question is, were other children affected and did you witness abuse or harm to anyone else?
[A 75:59]: Oh, everybody was there, especially Lyndrick Muir. Yeah, yeah, whoever was in my dorm at the time. Yeah, they're all— nobody missed out.
[B 76:16]: Nobody missed out.
[A 76:21]: A few years ago, I actually found a Facebook page that had been put up, and I wrote some really nasty things on it.
[B 76:31]: Yeah.
[A 76:32]: And they're still there, still there. I mean, that was done years ago, and there's a lot of nasty stuff on there as well from other, other people. I'm not gonna— again, that's not my business to discuss next.
[B 76:42]: No problem, that's perfectly fine. And why do you believe staff or the institution know or should have known what was happening?
[A 76:51]: Well, they're adults. I mean, I'm a father, I'm a grandfather myself, and I live for my children, my grandchildren, you know what I mean? And regardless whether they're children or not, they're in a position of trust and a position of care to look after us in the field. They dictated what way my life was going.
[B 77:32]: Well, they were adults. They were in a position of care. They was in control and dictated where my life was going. They had a duty of care and they failed. They failed.
[A 77:41]: Yeah, big time.
[B 77:43]: Yeah, no problem. Were complaints discouraged, ignored, or punished? Were you moved, threatened, or disbelieved?
[A 77:51]: Disbelieved. I never really told many people about it. Yeah, because of the— because you— because as I said to everyone, it was accepted, it was normal, it was life, it just happened, you know what I mean? So I mean, what are you meant to do? You can't fight the system, you just can't do it no matter how hard you try as a 13-year-old. I mean, who would believe me even if I did try? Nobody. I couldn't speak to anybody. I never see my parents. They just stopped me seeing them at the I've seen them periodically, but you can't go in and say to your mum, I was giving somebody a masturbating in somebody's office, can you? You know what I mean? You just can't do that. Even when I did go to the police, they said, don't be silly, you encouraged it. Yeah, I mean, I thought, wait a minute.
[C 78:54]: Sleep problems.
[B 78:58]: And then finally, have you ever reported the abuse to the police, an inquiry, a professional, or an authority?
[A 79:06]: Yeah, reported to the police. Yeah. Yep.
[B 79:09]: I know you've already stated this before, so it is a bit tedious, but what happened when you reported this to the police?
[A 79:14]: I was I was— because I was known to the police then, it was a few years, and I was turning into a criminal, I wasn't believed. I was told that I had encouraged it.
[C 79:27]: The kind of, if you went on holiday, sometimes you might struggle with somewhere you don't know.
[B 79:33]: You were told what? Sorry?
[A 79:35]: That I had encouraged the situation, I had encouraged the abuse, the sexual abuse. I must be gay. The exact words of the officer.
[C 79:46]: Okay, and is that still an ongoing thing? Okay, and when did that happen and how long did it happen for?
[B 80:00]: So the next is just movement between placements and leaving care. Why did you move between placements and were the reasons ever explained?
[C 80:06]: No.
[A 80:07]: Never. No, no, I moved obviously from the first one because I absconded because of the serious abuse. Second one was a result of abscondance, the first one. And the third one was, um, a partner wasn't ready to be integrated back into society.
[C 80:23]: Yeah, so I can understand that there would have been a struggle. How has what you went through affected relationships, parenting, friendships, Yeah, you give them the life that you wanted.
[B 80:52]: So no, never. I moved as I was, as I absconded due to serious abuse. Second was a result So it'll be expounding from the first and final setting I was deemed to, uh, I was deemed not fit to enter society.
[A 81:04]: Correct. Yep.
[B 81:07]: Did you run away, refuse to return, or ask to be moved?
[A 81:12]: You couldn't refuse. There wasn't an option.
[C 81:15]: What about friendship? Has it affected any friendship or your ability to maintain friendship?
[A 81:21]: I mean, the staff at Liverpool let me physically hitchhike home to Edinburgh, which is 60 miles, in different people's cars. They knew that was happening as a 13-year-old.
[B 81:32]: Do you say 60 miles?
[A 81:34]: Yes, 60 miles from that. I was 60 miles from my parents. Yeah.
[B 81:53]: So I just put, you couldn't refuse, that was never an option. The staff at Lendrick left me— let me hitchhike 60 miles to my parents' house, getting rides from strangers, and they not only knew but encouraged me to do so.
[A 82:05]: Yep, if you don't— if you're not happy, just bugger off again. Yeah, so I did.
[B 82:10]: And then finally for this section, when and what age did you leave care?
[A 82:15]: 16.
[B 82:17]: And what was your circumstances afterwards?
[A 82:20]: Um, for the first 4 years, my— from 16 to 20, I was a criminal.
[B 82:28]: Yeah.
[A 82:29]: Um, I was even breaking in, um, doing everything I shouldn't be doing. Taking no pride in it now whatsoever. Um, I got an 8-week prison sentence in Edinburgh.
[B 82:45]: One second.
[A 82:45]: Sorry.
[B 82:46]: No, don't apologise, um, Richard.
[C 82:49]: Yeah, absolutely. Just something that would remind you. Yeah.
[B 83:00]: Do you say 6 or 8 weeks?
[A 83:03]: 8 weeks. 8 weeks prison sentence.
[C 83:04]: How was it affected?
[B 83:05]: You were in Edinburgh? In Edinburgh and And what was it, what caused you to be placed into the adult prison?
[A 83:16]: Breaking in the house.
[B 83:21]: That's perfectly fine. So now it's just gonna go into the impact of your life. This may be a bit more of a distressing part, but after that we'll just be flying through. We should probably be done in the next 15 minutes or so.
[A 83:35]: Yep.
[B 83:35]: So this is the impact on your life, what the care setting has done. So how did this experience affect you at the time? So try to think about obviously your thoughts and feelings in relation to your safety, your trust, confidence, sleep, behaviour, education, relationships, and also your ability to speak up.
[A 83:56]: Well, as I say, I spiralled. The only way out I could see was rebelling. I was free, you know what I mean? I was free from that system. And instead of building my life and doing the right channel, I chose the wrong one because of the anger and the hatred and the hurt and deceit that I had in me. I couldn't speak to anybody. I had nobody to speak to. I mean, I was pretty much discharged from social services overnight. Yeah, one second, one second.
[C 84:47]: So you've got a—
[B 84:50]: well, I spiralled. The only way I, um, the only way I saw was rebellion. I was free this way. Instead of building my life and choosing the right channel, I chose the wrong path due to anger, hatred, and deceit. I was essentially discharged overnight.
[A 85:03]: Yep, just 3 years of my life, then all of a sudden that's it, you're free to go. Yeah, no explanation, no nothing.
[B 85:27]: And how would you say this has affected your sleep, your behaviour, and your future relationships and ability to speak up?
[A 85:36]: For the first probably 20 years after that, it's horrendous. I had them— I was sleeping with different women. I've got 3 or 4 children that I have nothing to do with.
[C 85:48]: You know what I mean? Yeah, absolutely. Yes. Have you received counselling, therapy, mental health?
[A 86:00]: My family disowned me.
[C 86:02]: Yeah.
[A 86:05]: And I was, I was just a rebel. I was on a destruction mode. Do you not believe it?
[C 86:15]: Yeah.
[B 86:40]: The first 20 years after this was horrendous. I was sleeping with numerous women. I have 3 children that I don't have anything to do with. My family disowned me. I was just a rebel. I was in destruction mode. You wouldn't have believed it.
[A 86:52]: Mm-hmm.
[B 86:53]: Yep, yep, no problem. So the next question is, how has it affected your mental health?
[A 86:59]: Back in the day, you didn't have mental health. There was no such thing as mental health. That's only— that's a modern day. So my mental health was me breaking in. My mental health was me sleeping with different women, cheating, lying, stealing. That was my mental health. Because if you ask anybody 40 years ago what mental health was, nobody could tell you. Okay, I now know what I've done to my mental health.
[C 87:27]: Yeah.
[B 87:32]: So my mental health was stealing, breaking and entering, sleeping with numerous women. What else did you give an example for?
[A 87:39]: Just doing what I wanted to do. I mean, I couldn't— I didn't care. I mean, nobody could do any more to me than what had been done the previous 3 years.
[C 87:58]: Could any sibling, former resident, relative, friend, partner, or professional provide a supporting statement for your application, or would you want them to? You wouldn't? Okay.
[B 88:14]: How has it affected your physical health? Um, basically So like any alcohol or substance use? What were—
[A 88:23]: oh no, that's one thing I've been very strong about. I mean, I'll social drink now and again. I don't— I used to smoke at the time, but when I turned my life around, I stopped smoking. And I refuse point blank to do any kind of drugs. I've seen so much destruction with them in the care system.
[B 88:41]: Yeah, I've got no substance use. I only drink socially now. Um, how would you describe your sleep?
[A 88:49]: Terrible. My doctor refuses to give me any more sleeping pills because of the addiction, and I'm now on— actually, just give me a second, I'll tell you what they're called— diazepam.
[B 89:01]: Yeah, one moment.
[A 89:03]: Just two seconds. No, I'm a tripplin'.
[B 89:18]: I'm a tripplin'.
[A 89:20]: I'm a tripplin' for my sleep. But to be honest with you, I actually buy sleep pills on the black market.
[B 89:26]: Yeah, no problem. Hold on. Would you say this is due to it being a necessity?
[A 89:39]: Yeah, because my doctor won't give them anymore. Because of the addiction. But I've got— I need to sleep, you know what I mean? And it's all— I'm a— triptylene don't work. They calm me down, but they don't— they don't make me sleep. Don't let me sleep. A zopiclone.
[B 89:54]: Zopiclone?
[C 89:55]: Yeah.
[B 89:56]: Do you know how that's spelled, by any chance?
[A 89:58]: Z-O-P-I.
[B 90:00]: Yeah.
[A 90:00]: Clone. C-L-O-N-E.
[B 90:06]: That's the only thing that helps with your sleep?
[A 90:08]: That's the only thing that'll put me asleep, yeah. And I know I'm addicted to them, I know that, but what's the options?
[C 90:15]: Yeah. And how are you feeling after discussing this on the phone?
[B 90:26]: Just give me one second, just while I just try and associate the— not associate, sorry, just try and fix the punctuation and grab my real quick.
[C 90:37]: Yep.
[B 90:38]: So, but no substance use. I only drink socially now. My sleep is terrible. My doctor refuses to give me more sleeping pills as he's concerned about addiction. I'm on diazepam, Amitriptyline. I do buy sleeping pills on the black market. This is a necessity as my doctor won't provide me with the drugs. Zopiclone is the only thing that helps me with my sleep. I know that I'm addicted, but what are my My options, by any chance, could you please just confirm for me what the milligrammes are for those?
[A 91:04]: Um, I think it's 7.5. It's obviously clone, I think. I don't have them to hand with me. I'm actually in a hotel room in Ireland at the moment on work. Um, the amitriptyline, I, I have, they're 10 milligrammes, but I take 2, so it's 20 milligrammes.
[B 91:20]: And how many of the zopiclone do you take a day?
[A 91:23]: Uh, 1. One at night.
[B 91:31]: Yeah, um, and then the diazepam?
[A 91:34]: Yep, I take one of them. I think there's 5mg. I've not got that in my hand either, like I said, in my bag in my car.
[B 91:39]: It's okay, don't worry about it. One a day?
[C 91:42]: Yeah.
[B 91:42]: And is that at night or just during the day?
[A 91:44]: At night.
[B 91:47]: Fantastic. Um, how has it affected your relationship, parenting? Friendships, intimacy, trust, or isolation?
[A 91:54]: No, um, since my children came along, the children I've been a father to, I mean, they've changed my life. Um, you've no idea.
[B 92:10]: Sorry, say that one more time.
[A 92:11]: I mean, talk about being an overprotective father.
[B 92:13]: Yeah.
[A 92:14]: Oh, you have no idea.
[B 92:15]: I have lots of problems.
[A 92:16]: Idea. And my children, my world. I see them on a daily basis. Yeah, for them, they're all doing well in life. My daughter's a paramedic. I mean, got 2 grandchildren, 2 on the way next year, and all full-time jobs, all got their own houses, done so well. And I, I thank myself for that. Um, of course, my strict regime that I've developed because of my abuse. So if anything, it's done some good. It's made me treat my children the way that I should have been treated.
[C 92:55]: Yeah. Be honest with you. I'm still— I'm working on the system, and every now and then I have to ask Auntie what that means. All right, Craig, well, you take care of yourself, and thank you again. All right, speak to you soon.
[B 93:30]: Bye. But since I've become a father to my kids, they've changed my life. Talk about being a A protective father. You have no idea. They are my world, the four of them. They all work full-time. They have a house. I gave myself a strict routine to stick to and I was able to provide myself with this. I wanted to treat my children the way I should and wanted to have been treated. They are my world.
[A 93:51]: Yep, yep.
[B 93:53]: And the next question: how has it affected education, work, confidence, opportunities, finances, housings, or day-to-day stability?
[A 94:02]: My strong will has got me out of the shit in my teenage days. Um, I, I left when I turned 20, um, after I'd done my prison sentence. I left Edinburgh. Hold on, you left Edinburgh? I left Endra. I wanted to prove my family wrong because I was written off, you know. I mean, I was a nobody. I was going to die. I was going to die crook and all this, you know. I mean, and I just got to the stage when I was 20, I thought, fuck you. Excuse my language.
[B 94:44]: No, it's okay.
[A 94:45]: I'm not going to be that person that you see I am. And I see, I packed up and I left. I left them with nothing but the clothes on my back. I'm left with no qualifications whatsoever.
[B 95:31]: So she put, my strong will has got me out of this shit from my teenage days. When I turned 20 after my prison sentence, I left Edinburgh. I wanted to prove my family wrong. It was like a fuck you. I wasn't going to be the person everyone thought I was going to be. I left with nothing but the clothes on my back. I have no qualifications. And finally, are there triggers, places, smells, authority figures, institutions, or situations that you avoid?
[A 95:58]: Not really, because I've never— I mean, I've never been near a care situation. My children have always had great upbringing, great education, you know what I mean? I've been such a strict father, but for the right reasons.
[B 96:12]: Yeah.
[A 96:13]: And I've never been in that environment, and I've never had any social— I mean, I would not allow a social worker near my door.
[B 96:21]: Yeah.
[A 96:21]: You know, I mean, I have no trust, no faith in that profession. And I actually have a friend whose wife's a social worker, and I will not associate with her in any way, shape, or form. And that's wrong. That's wrong for me to do so. And But it's a—
[B 96:38]: Sorry. It's okay to apologise. So I just got, um, not really, so I've never— sorry, not really, as I have never been near a care situation with my kids. They've had a great upbringing and education. I was a strict parent but for all the right reasons. I do not trust social workers. I will not let them near my doorstep. I have a friend who is a social worker and I will not associate myself with them.
[A 97:26]: So my friend's wife she's a social worker. And I know it's wrong, but it's the whole stigma, the word social worker, you know what I mean?
[B 97:37]: Yeah.
[A 97:37]: And I've seen the destruction and chaos they've caused in many people's lives. I mean, I've looked at all these child abuse cases and Orkney and things that have happened, and the social workers have been to blame. That's by the by, but what they've did to me personally, you know what I mean, Yeah, they can fuck off as far as I'm concerned. The whole system is dead and buried and will never be resurrected in my life. Never.
[B 98:29]: Can you just clarify something for me? You just stated that— oh, hold on. You said something then about like, um, if it's up to you, like about resurrecting something. Um, in relation to social work and social workers, what was that again? Can you just repeat it?
[A 98:52]: The only thing that's resurrected now is to speak to you about it.
[B 98:54]: Oh, okay.
[A 98:56]: Sorry, it would, it would be buried, gone. But I mean, you can probably hear from my tone, I'm getting so angry. Yeah, just thinking about these people and what they've done, you know what I mean? So many children have been scarred by this. When I say I've lost a friend through this—
[B 99:18]: yeah, I do apologise. My condolences.
[A 99:21]: No, listen, that's years and years ago, but again, it's the life that could have been saved.
[B 99:25]: Yeah, of course. Hold on, I'm just finishing up the punctuation and grammar on this and I'll read it back to you just to make sure everything's right. Just because we've gone over like quite a bit of the time period, so like I probably will lose the transcript on this. So I just want to make sure everything is crystal clear. So I just put not really, as I've never been in a care situation with my kids. They had a great upbringing and education. I was a strict parent, but for all the right reasons. I do not trust social workers. I will not let them near my doorstep. I had a friend whose wife is a social worker and I will not associate myself with them. I know it's wrong, but it's the whole stigma of the word social worker. I've seen firsthand the effects that they've had on people's lives in regards to what's happened to me and the social workers' involvement. They can all fuck off for as I'm concerned. The only time it is resurrected in my life is speaking to you today. I have buried this. I'm angry with what has happened. To not only me but every other child. I lost a friend because of this. It was a long time ago, but this is a life that could have been saved.
[A 101:02]: Yep.
[B 101:02]: And then finally, in relation to the impact of your life, what impact has this had on your life overall, and what do you think may have been different if it had not happened?
[A 101:12]: What could have been different? Well, hopefully nothing could have been different because I love the life I've got now. But I could have left. I could have been deprived of an education, and that's so important. But because of my strong will, I mean, I've got a cracking job. I'm in a senior management role now. I'm on 80 grand a year, you know what I mean?
[B 101:42]: That's fantastic.
[A 101:43]: I own my house, I've got cracking cars, and I don't want for nothing, and this is not about money, not about money at all.
[B 101:50]: No.
[A 101:51]: But that's what the care system has done for me. That's me that's done that for me, and only me. That was the path I took when I turned 20, when I left Edinburgh, and I've done it mainly to prove my family wrong.
[B 102:15]: It's actually astounding how much spite can be such a motivating factor.
[A 102:21]: Honestly, you've no idea. I just didn't want to become a statistic, to be honest with you.
[B 102:31]: Yeah. So I just put, well, hopefully nothing but Nothing could have been different as I love the life I have right now, but I was deprived of an education, which is incredibly important. However, because of my strict regime, I have done so well for myself. I have a cracking job, nice cars, and a wonderful family. This is all due to me, my actions, and my determination. I wanted to prove everyone wrong and prevent it being another statistic.
[A 103:26]: Yep, spot on.
[B 103:30]: I'm just going to answer some questions now, which is just in relation to, for me, um, Do you know if there's any letters, photographs, reports, inquiry evidence, apologies, decisions, or previous correspondence made to support any evidence and supporting information what you've given today?
[A 104:04]: No, nothing at all.
[B 104:06]: That's fine.
[A 104:07]: No, nothing.
[B 104:09]: Could any sibling, former resident, relative, friend, or professional provide a supporting statement?
[A 104:15]: Um, no, nobody, nobody was here. Yeah, nobody was here. And, and I say because it's a taboo subject, you're not exactly going to come out homeless, started donating to your mum, you've been abused, are you?
[B 104:24]: No, of course not. So now it's just in relation to previous claims, application, or payments. Have you previously made any civil claim, um, criminal injuries claim, a redress application, a complaint, police report, increase statement, or claim to any other scheme about this abuse?
[A 104:41]: What you said, you're the first person I've talked about it in 40-odd years, so you're very privileged, I'll tell you.
[B 104:47]: Oh yeah, very much. I do feel very much So you've actually done such a fantastic job, if I'm being honest with you, Richard. Like, this is something more obviously is a very distressing and traumatic thing to speak about, but you've been able to conduct yourself very eloquently and also express yourself and give such detailed description that, like, I know this might sound a bit crazy, but like, I'm actually looking forward to drafting this statement up because you've just provided so much information. It's just going to be easy. I'm going to be able to fly through this. So again, I am glad that you've been able to finally speak about this and be a little bit open. And obviously, as you stated, we're here to try and get you the recognition and also the acknowledgement and apology, what you do deserve. Obviously, I know you stated that you haven't got any interest in relation to the money, but from what I can tell you now, that looking from our system and looking at provisional value of obviously your records, the statement what you've given today, you're estimated at a level 5. So that's anywhere between £80,000 to £100,000. But that's obviously— I can't say for right now that that's a guaranteed figure. But that is something what we believe that this level is going to be at. But it will all be down to the Scottish Redress Panel. In relation to that anyway?
[A 106:14]: It doesn't excite me. No, of course not. Maybe 40 years ago it might have, you know what I mean? But now I don't give a shit really. I think what— you've no idea how this has made me feel now, just be talking to you. I'm not going to go run and speak to my wife when I go back home, but I think through time I might. I might do that.
[B 106:36]: I think it's one of those, I think now, like, not only for this for you isn't mainly to get anything back is in form of a compensation. I feel as though this is perfect for you in regards to your closure. I feel like now that you've been able to take a detailed account of what happened, and obviously it's a bit easier speaking to me today because you can't put a name to my face. No, sorry, you can't put a face to my name. So yeah, it's one of those where like you probably would feel a bit more comfortable to speaking about it and being able to talk. And obviously, as I said, I'm very grateful for you to be able to do that, not only just for obviously my job and being able to do this for you, but also I'm thankful that you've done it for not for yourself really, because I feel as though this would be the start of something for you where you'd be able to—
[A 107:25]: Well, I've been interested in it. I mean, to be honest with you, I don't think anybody's ever going to be alive that's caused any of this, and I don't think any repercussions is ever going to happen to these guys. And I've accepted that, you know what I mean? But I think what makes me happy is that the government has realised there's been a problem.
[B 107:45]: Of course.
[A 107:45]: A bit late, but I mean, hopefully now the kids that are going on my journey, you know what I mean, that's what it is, it's been my journey, they'll get the care and the need and thrive, you know what I mean, that I never got. Yeah. And that matters. Believe me, that matters.
[B 108:04]: Of course. And you've done an absolute fantastic job in raising your family as well, especially considering everything what you've been through. Obviously, something you should be very, very proud of what you've managed to do.
[C 108:14]: Yeah.
[A 108:14]: I suppose if anything, I can thank for what happened to me for that. Yeah. In a perverse kind of way.
[B 108:20]: Well, really, it's more of thanking yourself that you was able to have that, you know, that mental fortitude to be able to tell yourself that you've got a plan I'm going to stick with it and I'm going to show everyone that obviously you deserve better. And you did get better, then that was all from your own doing. Like, you became, obviously, um, without, um, sounding a bit too much like, at the end of the day, um, you, you are older than me, but you became your own, your own man essentially at that time. No guidance, nothing at all. And a lot of people within this Scottish region has not been able to do that. And I can is that right?
[A 108:56]: I can imagine.
[B 108:57]: Yeah, it could have gone a lot worse. You've probably got one of the best outcomes I've ever seen so far coming from this. Yeah. Which in a little way, obviously, you probably may feel a little bit lucky from the outcome.
[A 109:12]: I do, yeah, I do. And as I say, if I had done education at school and I'd done mainstream school, I don't know where I would be. I'd probably be still in Edinburgh. I don't know. I don't know. I don't even want to think what happened then, you know. I mean, it didn't happen, and what did happen I've had to deal with, and again, I've done a bloody good job of it. I know I have.
[B 109:33]: You've done a fantastic job, I must admit, honestly. Thank you. So we're literally just near the last few questions now, yeah, and we should be able to fly through. But just in relation to that past question, what I asked, did you receive any payment, apology, settlement, or decision, or any signed waivers waiver or discharge, and do you have any copies?
[A 109:52]: Nope, nothing at all, nothing.
[B 109:54]: Nope. So now it's just for the reason for applying. Why are you applying to the Scottish Readjust Scheme, and what would you like to come from telling your storey today?
[A 110:04]: Education. But I think, I think that's out there already. I think that's why they've created this scheme. I think whoever reads this, I don't think they'll be shocked by it because they'll have read a lot worse. But now is the time to do it. You just— I just say nobody can be punished for this, but it's just the time, you know what I mean? If you had spoke to me 2 years ago, I would have told you piss off, absolutely no chance, you know what I mean? But the time in my life now, I'm nearly 60, you know what I mean? And I feel now I should, and it's just time. Yeah, the time is right. It really is right to do that. Yeah, and it should be. I mean, I should be shouting it from the roof. Yeah. In a strange kind of way, you know what I mean? But—
[B 111:32]: The next question would be, what would an acknowledgement mean to you, Richard?
[A 111:37]: I think now it'd be pretty much meaningless, to be honest with you. It's like the horse is bolted, you know what I mean, after the steel door's been left open. It's happened because none of the people— again, none of the people involved will ever have a repercussion of what they've done. So they can stand on the highest hill in the world and shout, \"I'm sorry, Richard.\" I just laugh at them, you know what I mean? Because it's somebody apologising that hasn't been through that, that hasn't, I'm presuming, you know what I mean, they're just reading my storey. And that's what it is, it's my life they're reading. So I think it'd be kind of, I don't think they should apologise on behalf of somebody else. Else, but somebody has to take ownership from it. I understand that.
[B 112:59]: But it is meaningless now. It is meaningless now, to be honest with you. It's happened now, and none of the people who were responsible will ever be accountable. You can stand on the highest hill and shout, sorry Richard, I would just laugh at that. I would understand that. I understand that someone has to take ownership, but those responsible will never face the consequences.
[A 113:15]: Yep, yeah, it's too late. It's far too late to be doing this, something that happened all these years ago.
[B 113:30]: And finally, is there anything else you want Rejoice Scotland to understand about what happened or the harm that you have lived with?
[A 113:38]: Again, I revert back to the previous question. What are they going to do with it? Ken, are they going to say, oh, we're so sorry? Hear it again, it's just bollocks as far as I'm concerned, you know. I mean, somebody who's in their 30s and their 40s trying to deal with something that happened 30 years ago, it's— they're doing it as a job. Yeah, Ken, they don't care. They'll go to bed tonight and they'll sleep, no problem. What happened to me, they— you know, I mean, it's just a job to them, that's all it is. They've not experienced what I've went through, and for them to try and— and then for them to try and do something about that now, well As I say, it's too late. Far too late. And again, I think that's just a bit of resentment on my behalf there. Yeah.
[B 114:48]: So again, I refer back to the previous question. What can you do about it? You can say sorry, but it means nothing. A load of bollocks for them to now only start trying to do something about it. It's too late. Again, this may just be, just be my resentment on behalf of the care system.
[A 115:11]: Those that are meant to care have failed.
[B 115:21]: I just added that. So finally, Richard, it's just a closing— well, a closing and welfare cheque. Is there anything important that we have not covered our wording that you wanted to handle correctly?
[A 115:33]: No, no, you've been absolutely fantastic. You've delivered this like absolutely fantastic.
[B 115:49]: How are you feeling after discussing this, and do you feel safe to end the call?
[A 115:53]: Yeah, yeah, no, no, I'm not— I feel good actually. I feel good. I feel, and yeah, it's your job, I feel you've listened and you've extracted the right information. You know what I mean? You're not a robot. You're, yeah, yeah, I feel you've got compassion behind you. Yeah, it's made this whole process far easier.
[B 116:13]: Yeah, we're here to try and get the best possible outcome for you.
[A 116:16]: Yeah, yeah.
[B 116:17]: Obviously most of the time, um, you're not alone being the one who, but with saying like the money means nothing like a lot of people feel the same. And it is, yeah, it is more obviously the acknowledgement and the more of the panel admitting fault and taking accountability more than anything.
[A 116:37]: I think they've done that already by creating this system. They know there's been problems, you know what I mean?
[C 116:44]: Yeah.
[A 116:44]: But to the extent I don't think they do, and I don't think they ever will know. I don't think you'll speak to half the people involved to be honest with you. A lot of them have been dead by now, so you have no idea the true extent. This is just a statistics exercise for them. That's all this is.
[B 116:59]: Yeah, and we're gonna— when it comes in next year, there's also going to be the Church of England scheme. So really, yeah, so it's going to be even much. And with the Scotland one, obviously the storeys that have been detailed to us so far, obviously quite traumatic, I imagine, just not only for the people to have experienced it, but just even ourselves, just to hear anything. It is a shocking thing.
[A 117:25]: Yeah.
[B 117:25]: With the individually assessed Scottish redress applications, you get that, you get £100,000, because obviously, because they understand the severity of what's going on.
[A 117:34]: Yeah.
[B 117:35]: With the Church of England scheme, it's £600,000. So it shows you— yeah, exactly, it shows you how severe basically that's going to be. So obviously that's something more. At the end of the day, the role, what we're doing here, it's the job satisfaction obviously outweighs the storeys that we hear because what we know is that we're obviously doing a job to try and make, trying to give closure to a part of your life which obviously is very troubling. And obviously if we're able to get you any compensation in relation to that, Brilliant. But obviously, yeah, it's just a bonus on top of it. Yeah, more than anything, what we found is that the people who we're speaking to, they'd rather obviously know for sure that they're going to get this form of acknowledgement and to know that someone's being held accountable for it.
[A 118:27]: Yeah, yeah.
[B 118:28]: And so is there someone you can contact for support, or would you like any support service details?
[A 118:32]: No, I've got— I'm gonna meet a couple of colleagues now down at the bar. I'm gonna have a gin and tonic. I'm gonna go Chinese tonight. I'm over in Ireland on business, so yeah, I'm absolutely fine. But certainly I'll probably not sleep much tonight either, but again, that's just standard for me. And but all told, no, I'm not gonna jump off the windowsill. And for my kids later on— and actually one of my kids is here, he's one of my colleagues— so no, it's just I'm fine, absolutely fine.
[B 118:56]: No problem. What are you gonna offer the Chinese?
[A 118:59]: I don't know yet, I've never been to a Chinese in Ireland, so see what happens. And see what the crack is like.
[B 119:04]: Yeah, yeah, there you go. Well, I hope they have a lovely evening. But this is just the final question now, Richard. Has the next steps been explained to you?
[A 119:14]: Not really, no, to be honest with you, no.
[B 119:16]: Okay, I will, um, what I'm going to do is I'm now going to explain the next step to you. So I'm just going to answer that as yes. Um, so what will happen now is that I'm going to go away and I'm going to obviously draught your witness statement. I'm going to make it detailed, going to detail it within your first-person narrative.
[A 119:38]: Yep.
[B 119:38]: Because obviously this is your witness statement. I am then going to go through and I'm going to corroborate what you've said within this witness statement today, and I'm going to match it with the GP records, what we've collected. Yep. I'm going to match it with your childcare records, what we've collected, that being from Edinburgh City Council. Council, and also from the institution care setting called CMAB Care and Education. And following that, I will then make a bundle which will provide an exhibit sheet. It will provide an exhibit bundle of all relevant records which obviously corroborate what you've said today. And once that has been drafted and been completed, it is going to be sent to you directly at the email address what we have on file, which is richard@scouselaw.co.uk. Adampervs.com.
[A 120:21]: That's correct.
[B 120:22]: Yeah, and so that'll be sent to over to you to have a look at, um, and for you to sign. And you sign and obviously just state that the information in the witness statement detailed is, um, correct, um, and the best of your ability. And once you've sent that back to us, we'll be then in a position where we'll have a WhatsApp meeting with you. The meeting won't be with me, unfortunately. Currently, right? It will be with our claims operations manager, which is Jay Taylor, and also it will be with the head solicitor here at MMA Legal. And it is not a long phone call whatsoever. All you'll need is a form of ID, be it passport or driving licence. Just put the camera in front of your face like you're taking a selfie, show obviously the ID, and then on the call, the head solicitor will state if this is acceptable and if he's happy with that. Once you've then verified, we will then submit your application to the Scottish Redress Panel. At the moment, we are unsure of the time period, what it's going to take for them to respond. We are currently under the impression that is anywhere between 8 to 12 weeks. So hopefully, if that's quick—
[A 121:35]: I wasn't expecting that answer.
[B 121:37]: I know. Yeah. Hopefully are going to come through quickly. And I do have a lot of, um, witness statements this week, just so you are aware. And I've also got, um, witness statements in the back what I'm still drafting as well.
[A 121:50]: Sure.
[B 121:50]: But from what you've given me today, like, and everything what you've done on this call, like I said, you've been absolutely fantastic, Richard. Like, you've, you've not, um, got disgruntled or anything like that when I've needed to, like, interrupt you, which obviously is a bit of a awkward situation for us both. It's not something I would want to put myself in position of interrupting you, but it's essentially just for the fluidity of the witness statement for when I go to type it up. Yeah, so hopefully I'll be able to get this done within maybe like an hour, an hour and a half, right? Okay, and then we'll go from there. I'm hoping that I might be able to get this done for you at the end of this week on Friday. If not, um, I'll definitely have it sent over to you by the end of next Friday.
[A 122:29]: Okay, that's absolutely Absolutely fine, mate. Yeah, no problem at all.
[B 122:32]: No problem. Well, thank you very much again for obviously sharing your storey with me today.
[A 122:35]: No, listen, not a problem. Incredible. Good to speak to you, and I'll catch up with you soon.
[C 122:39]: Okay.
[B 122:39]: Yeah, of course. Have a lovely evening. Bye.
[A 122:41]: Yeah, you too.
[B 122:41]: Bye-bye., `formatted_transcript` = [A 00:00]: Hi there.
[B 00:01]: Hi Richard, it's James here from ML Legal. How are you? How are you doing?
[A 00:05]: I'm okay. Yeah, okay.
[B 00:07]: I do have to pass data protection purposes again just before we continue with the statement. Could you please just confirm for me your date of birth, please, Richard?
[A 00:15]: 18th of March, 1960.
[B 00:17]: Fantastic. And then just your postal address, please.
[A 00:20]: Yep, it's 44 Kingfisher Grove, Gallowshields, Tango Delta 1-2-2-Pet Hotel.
[B 00:24]: Fantastic. And just let you know again, calls are recorded for training and monitoring purposes.
[A 00:29]: Yep.
[B 00:30]: And so now we are going to go into your second care setting. Again, this is all the exact same 12 questions. And so if you could kindly confirm for me the second care setting's institution name, location, the approximate dates, and your age, and who placed you there.
[A 00:46]: That was the Edinburgh Assessment Centre, and location was Howdenhall Drive, and that's at Liberton in Edinburgh. And I was about 14 when maybe 14 and a half, 15, and I was placed there by the Children's Panel in Edinburgh. That I remember very clearly.
[B 01:42]: Also, um, can you remember how long he was there for?
[A 01:46]: 3 weeks.
[B 02:02]: What type of care setting was this?
[A 02:04]: It was a closed environment. It was a secure unit.
[B 02:25]: So the next question is going to be in relation to what your ordinary, ordinary daily life was like there. First, what we're going to do is we're going to go through what the accommodation was like. So could you kindly just confirm for me what the accommodation setting was like?
[A 02:39]: It was like a cell. It's our locked room. There's two of these in the room, but I can remember.
[B 02:56]: Was there a window?
[A 02:58]: No, no.
[B 03:01]: And did you have access to a toilet?
[A 03:04]: I think I must have. I think I must have, because certainly over there, neither. Same instances as in the past.
[B 03:22]: What was the cleanliness like of these cells?
[A 03:26]: Um, just standard, just a room. Um, I can't remember it being overly dirty.
[B 03:44]: Was you provided clothing when you was at the assessment centre?
[A 03:48]: Not initially, no. Um, we got a grant from the social services, but that was probably a couple of weeks in.
[B 04:05]: He was given a grant by the social services. Was this direct?
[A 04:09]: I was given clothes.
[B 04:10]: Oh, sorry.
[A 04:11]: Yeah, yeah, I imagine it's a care grant or whatever it is.
[C 04:19]: Yeah.
[B 04:19]: And how long into being there was this provided to you?
[A 04:23]: A good couple of weeks anyway.
[B 04:34]: So did you only have like one set of clothes?
[A 04:36]: One set? Well, I think in the end they would give me somebody else's clothes out of the top of that bank of clothing, but I always remember I looked right out of place because it was just— it wasn't me. I was taken from the hearing straight there, so there's no pass and go.
[B 05:28]: What was the routine? What was the daily routine like there?
[A 05:32]: You were, you were up here in the morning and the doors, you had to stand behind your door, wait until it was opened. Yeah, you have to march, but literally march to the breakfast.
[B 05:52]: And was this in like a hall?
[A 05:54]: Yeah, yeah, yeah.
[B 06:02]: And what would follow breakfast?
[A 06:04]: You would get breakfast and you would go up, and I remember you go back up to— back up to your room. Yeah, um, and then you would try— I think I probably had a bath or a shower or something. I really can't remember. I certainly was not as bad as previous.
[B 06:22]: Um, so when you was— when you was able to have the bath and shower, um, was it something where you was able to have your own privacy?
[A 06:31]: Oh no, no, no, no, no, no, no.
[B 06:33]: All right, so would you just be able to briefly describe what it was like when you was taking a shower?
[A 06:37]: Well, it's just— I mean, showers were all open. And you were standing next to somebody. There was no privacy, no privacy whatsoever.
[B 06:55]: I'm sorry to seem like this is prying or anything like that, but was it ever a member of staff present when you were showering and stuff?
[A 07:03]: Yeah, yeah, because you were watched 24/7. There, it was constant. You couldn't be left alone unless, unless you're in your room locked in.
[B 07:21]: What was contact like with your family? Would you ever refuse or deny contact?
[A 07:29]: I've never seen them for 3 weeks. Was not allowed to see them.
[B 07:33]: He wasn't allowed to see him?
[A 07:34]: Nope. No family contact for 3 weeks.
[B 07:36]: Did you have a request to try and contact your family?
[A 07:39]: Um, yeah, yeah, I wanted my mum. Yeah, yeah. And there was once that they did come up, but, um, only because they wanted— the assessment said, what, just me to see a psychologist? And he had turned up.
[B 07:52]: Okay, one moment for a second.
[A 07:54]: Sure.
[B 08:12]: Can you remember the child psychologist's name? No, that's fine, don't worry.
[A 08:20]: Yeah, I was not in a good way. Um, to say the least.
[B 08:31]: Can you remember what the outcome was from you being seen by the child psychologist?
[A 08:36]: No, it was never discussed with me. No, I was never privy to that information.
[B 08:44]: So I just put the outcome of which was never discussed with me.
[A 08:46]: Yeah, none of this was discussed with me in any way, shape, or form. I was put in there so I couldn't abscond.
[B 09:15]: So now I'm just gonna go into the next question. How did the other children genuinely treat you?
[A 09:22]: Um, because I was in Edinburgh, it genuinely wasn't as bad, but there was still a tier system, um, as in hierarchy. Obviously I was still quite young, and there's children there up to 16.
[B 09:57]: The children there that were 16?
[A 09:59]: Yeah, there's older children. Yeah, yeah, I should put the other children.
[B 10:08]: Okay, there were a tier system hierarchy. I was still quite young. There were children there that were 16.
[A 10:15]: Yeah, they were, they were the, like, say, the kingpins, you know what I mean?
[B 10:23]: So to speak.
[A 10:24]: Yeah.
[B 10:27]: How did they, how did the staff genuinely treat you?
[A 10:34]: Like, uh, you're only the one he cared for, put it that way. You were there, they were there to do a job. You know what I mean? They were turning up to do the job, but there was no one-to-one. You were just there. I mean, it was just a routine.
[B 11:08]: So the staff didn't care for you, they were only there to do a job. There was no one-to-one, you were just there. There was no routine. And was there any form of rules, punishments, isolation, or unsafe arrangements that was enforced by the staff?
[A 11:21]: Yeah, they had a single cell that would put you in and strip you.
[B 11:26]: Oh, sorry, a single cell which they'd strip you?
[A 11:28]: They'd strip you, and it had peepholes, and all the kids— they'd make the kids bang on the door when they're— because you wouldn't be— you'd be allowed out for breakfast.
[B 11:35]: Hold on one second. Sorry about this, Richard.
[A 11:38]: Okay.
[B 12:05]: I just saw about this, correct? They had a single cell which they would strip you in. There was peepholes, there was peepholes in the cell in which the other children would look through to mock you and bang on the door, correct?
[A 12:17]: Yeah. And you would, you've been there for the duration of your punishment.
[B 12:27]: You've been there for the duration of the punishment?
[A 12:29]: Yes, it was 3 days. You've been there for 3 days, 3 days, 3 days, maybe 4 days, and you would be stripped naked and you would obviously bring your food in, but there's no— there's no, um, nothing at all to do. No books, no nothing.
[B 13:18]: So as you put, the punishment would last up to 3 or 4 days. You would be naked, not provided any books or stimulant. They would only provide you with food.
[A 13:25]: Yep, correct. They did have a potty in the corner, you pissing the pot legs.
[B 13:42]: If you ever used the, uh, the pot, was it ever changed if you, if you requested for it to be changed?
[A 13:49]: No, no, you once Once a day you would be let out to empty your piss pot, um, and that's it, you're back in again. You didn't even have— I know even in prison, like, you get exercise. There's never any, nothing like that. Yeah.
[B 14:16]: So again, um, it is going to be, um Identifying what you'd now consider abuse that you suffered whilst she was at the assessment centre. And so in relation to neglect, that would be any inadequate or withholding of food, clothing, warmth, hygiene, supervision, safety, medical care, education, or emotional support, unsafe confinement, failure to protect from bullying, violence, sexual harm, or other children or unsafe adults. Looking back, would you say that you was a victim of neglect whilst she was at the assessment centre?
[A 14:48]: Yeah, 100%. Predominantly psychological.
[B 15:10]: Looking back at your time when you was at the assessment centre, is there anything what you'd now consider as physical abuse?
[A 15:19]: You were given a punch here and there, yeah. If you step— if you stepped out of line, if you're only going to put in a cell, you were given a punch or a slap.
[B 15:38]: Can you recall where they'd hit you? Was it in the face?
[A 15:43]: Genitals. Give you a kick or a punch in the genitals. Never anywhere that could be seen. Never.
[B 15:58]: Looking back at your time, would you say that there's anything what you would now consider as emotional abuse?
[A 16:04]: Oh yeah, yeah.
[B 16:07]: And then again, for looking back at your time at the assessment centre, is there anything what you'd now consider as sexual abuse?
[A 16:14]: No, no, no, no problem.
[B 16:17]: So I'm going to ask the following questions again in relation to all three levels of abuse that you suffered while you was at the assessment centre. So in relation to the neglect, Richard, could you please confirm who was involved or responsible?
[A 16:33]: The system. The system is the system, yeah, clear and simple. There is only one answer, yeah, yeah, it's the system. Edinburgh Council. Or in our children's panel allowed this to happen by putting the children in here.
[B 17:01]: Can you think of any specific— sorry, can you remember any names or any specific roles, descriptions of the staff?
[A 17:12]: One springs to mind, and his name is Ronnie Motherwell.
[B 17:17]: Ronnie Motherwell? Yes. And would you say, um, Ronnie Motherwell was responsible for any of the abuse that you suffered when you was there? Could you specifically highlight which levels of abuse? Which type of abuse?
[A 17:36]: Punchy. He would kick you if you were gonna get— yeah, I mean, it's— yeah, just an odd dig. It was not to the extent as Lendrick Muir, but there was— you're always alert, you know. I mean, you knew what was coming if you stood out of line.
[B 17:51]: Yeah. And again, in relation to who was responsible, um, for the physical abuse, um, who would you say was involved or responsible for that? Staff. Yeah. Do you remember any specific names?
[A 18:25]: Well, Ronnie Motherwell was one. Um, not really. He always starts— he always sprung to mind. Um, he was a Scouse, like, yeah, in the highest order.
[B 18:53]: And again, in relation to the emotional abuse, um, are you able to confirm who was involved or responsible?
[A 19:00]: Well, everybody dealt with my care package, to be fair.
[B 19:04]: Everyone dealt with your care package?
[A 19:06]: Everybody dealt with my care package, yeah, because I mean, I go to an assessment centre— sorry, I go to a children's panel, and there was no dialogue with myself. I went there because I kept absconding from Landryk Muir, and the next thing I know, I walked— I was shackled and put into a social worker's car. Taken from my parents, no explanation, no nothing.
[B 19:34]: You were shackled, did you say?
[A 19:36]: Handcuffs, eye cuffs, yeah, yeah, cuffs, so I couldn't abscond, I couldn't run away, because if I got to that door, I would have, trust me.
[B 19:46]: Yeah, so you was putting cuffs on, then putting cuffs and taken to the car, then straight to the assessment centre, straight there.
[A 19:54]: Yeah, there's no passing go, there's no goodbye to parents, nothing. I always remember the children's panel had a button under the table, and I knew— obviously I knew exactly what was going to happen. The button was pressed, you could hear it. Yeah, indicate them to lock the doors down the stairs.
[B 20:30]: And was this the door downstairs? You mean in the entrance of the building?
[A 20:34]: Correct. Yes, yeah, they sealed it so I couldn't get out.
[C 20:50]: Hi, this is Craig. Hi Craig, it's Leah Horland from Eleanor Legal. Is now still a good time to conduct your witness statement?
[B 21:01]: So now we're just going to go through each level of the abuse. If you're able to provide one clear example of what happened, where and when did it occur, what was happening before the abuse took place, during, and afterwards. So we'll start first with the neglect. Could you please provide me with one clear example of what happened, Richard?
[A 21:23]: Yeah, well, neglect to me was being put in a room for 3 days, potentially, or longer or shorter, and on average 3 days with no clothing, no stimulation, no light.
[C 21:43]: Kind of your final chance to say what you need to say.
[A 21:48]: And what abuse did you want?
[C 21:50]: I mean, you got a drink or something nearby?
[A 21:56]: Okay, people can understand. You mean you're ripped from your family, put into this surrounding without any chat, dialogue, anything?
[C 22:07]: Some questions could be quite upsetting because to give concerning home and care in the same past. Just take your right side now. And before we do start, have you previously made any civil claim, criminal injuries claim, retrafication complaint, police report, inquiry statement, or claim to another team about any assistance you received? And have you ever received any payment, apology, settlement, or decision Do you recall what happened after this?
[A 22:46]: What respect?
[B 22:47]: So once you was obviously let out of the room, all right, just go back into mainstream then.
[A 22:54]: Yeah, you get your collection of clothes, you get your clothes back, and you just go back into your room. But I was put in there for 3 days because I refused to eat for 4 days.
[B 23:14]: You refused to eat for 4 days?
[C 23:18]: Yep.
[B 23:27]: So now this will be in relation to the emotional abuse. Are you able to provide a clear example of what happened, where and when did it occur, what happened before, during, and afterwards?
[A 23:40]: I mean, I'm sounding like a stuck record here, but the motion— the emotional abuse started when I was in that children's panel, you know what I mean? There was never any questions as to why I absconded from Lendrickmuir. And obviously I could have told somebody, um, but I was just labelled as this delinquent, and then the best thing was just to lock me up. And that emotionally screwed me up big time.
[B 24:40]: It's just to go back a little bit, and if ever you do feel like obviously that you're repeating yourself I do apologise, obviously, for the repetitive questions. If the question— if the answer is the same, don't worry about giving a repetitive answer. It's still okay to do so. Okay, no problem. And finally, the final example, if you'd be able to give one clear example of what happened in relation to the physical abuse, where and when did it occur and what happened?
[A 25:11]: It wasn't as bad as previous establishments. But I mean, we were teenagers, and if you anything out of line, then you would get a dig, you got punched. So it would happen, might happen on a daily basis, it might happen every 3 days, just when I got a bit cocky or rebelled, you know what I mean, you're put back into line.
[B 25:44]: So you said you'd receive a dig?
[A 25:47]: A dig or a punch? Yeah, a dig, as in a dig in the ribs, or yeah, punching genitals, or kicking genitals.
[B 26:11]: And again, can you recall anything what was happening, what would happen after this, after being in receipt of a punch?
[A 26:19]: You would just go on about your daily routine, whatever that may be, the norm. It was just accepted.
[B 26:35]: When you say it was accepted, was this by members of staff?
[A 26:39]: Not by me. It was— I just accepted it because I was— it was, it was the right thing to do in my head. I mean, I had been out of hand or I'd done whatever I'd done, and I mean, and that was your— I mean, obviously there's consequences in life, and that to me is a consequence. At the time, when you're a teenager, you just don't know any better. Okay.
[B 27:25]: So now the relating 5 questions are going to be very repetitive, but it's just going to be in relation to the neglect, emotional, physical abuse. How often did the neglect happen? Over what period? And did it ever change or become worse?
[A 27:38]: Well, you were neglected from the minute you were in there. Really, I mean, from day 1 to day 21, you were neglected. Looking back, you know, I mean, I mean, you wouldn't treat an animal the way that we were treated as children. This is a big thing. We were children, okay? And it's horrendous.
[C 28:16]: Say she had been there since the 2nd of August 1968 and that Crosslet is the only home that she has known. You remained at Crosslet during your early childhood, but Crosslet was under quarryers but it was not classed as a quarryer's home. So it's— does that make sense?
[B 28:33]: And again, the same question but this time in relation to the emotional abuse, Richard. How often did this happen, over what period, and did it ever change or become worse.
[A 28:42]: My emotions were— I mean, I couldn't focus, I couldn't think, and I was just robotic. I mean, I was in the system, so your emotions didn't come into anything back then.
[C 29:07]: Was 1973. You've been there from the age of 5, and it looks like you were there for about a year.
[B 29:14]: I couldn't think. I was robotic. I was just in the system. My emotions never came into question back then.
[A 29:20]: No, no, obviously I'm fucked up. That's, again, that's the way I felt at the time.
[C 29:25]: That's just—
[A 29:27]: my head was just done.
[C 29:33]: '88 until '81. I've got a 6-month family placement.
[B 29:43]: And again, it might seem a bit repeated, but in relation to the physical abuse, how often did this happen? Over what period? And did it ever change or become worse?
[A 29:53]: It didn't come any worse because there was cameras and they couldn't really make it any worse as such. It happened periodically. It could happen once a day, it could happen once every 3 days.
[B 30:15]: So it could be once a day or once every—
[A 30:18]: yeah, it was really— I mean, that was their form of punishment when we were out of line.
[C 30:27]: And do you understand the purpose of the statement? And do you agree that it can be used for your Scottish redress application alongside any supporting evidence? Amazing. So I'm gonna ask some questions about your personal background and your entry into care, but I know that that would be a bit difficult for you.
[B 30:47]: We're now on to the next question. Again, it'll be asked again, um, 3 times, just in relation to the abuse of which you've suffered. So I do apologise if it becomes a bit tedious or repetitive. So in relation to the neglect, what immediate effects did you experience?
[A 31:05]: I mean, worthless. Yeah, all my self-respect.
[B 31:16]: As in, you like lost all your self-respect?
[A 31:18]: Yeah, a lot. I mean, whatever respect I did have for myself, it was gone. I absolutely despised my family because of this.
[C 31:26]: Do you know anything about why you were put into care?
[A 31:34]: Yeah, just life. I just hated life.
[B 31:44]: That's perfectly fine, Richard. And we're now going to go into relation to the emotional abuse. What immediate effects did you experience? Was there any fear, shame? Sleep problems, bedwetting, running away, behaviour, or school changes?
[A 31:58]: I couldn't run away because we were obviously locked in. Um, what else? Emotional.
[B 32:09]: Um, just take your time. It's best to try and maybe think of it as like, how do you remember how it made you feel?
[A 32:19]: Oh gosh. Worthless, just like I was a nobody. I just felt— and I was existing but not living, you know what I mean?
[B 32:32]: Yeah.
[A 32:33]: I just felt that there was— I mean, I had a name, but that was all I had. I was a nobody, and I was treated like a nobody. I was treated like a problem child.
[B 33:00]: Yeah, so I just couldn't run away as I was locked in. I felt worthless, like I was a nobody. I was not living, I was just existing. I felt like all I had was my name. I was treated as a problem child.
[A 33:11]: Yep.
[B 33:12]: No problem. And then again, and this is just in relation to the physical abuse which you suffered, what immediate effects did you experience from the physical abuse?
[A 33:23]: To be honest with you, James, I've become numb. I've come numb to it, and it just— it became part of life. I was— I just accepted it. Yeah, you couldn't do anything else but— you're locked in, you couldn't do nothing, you couldn't run in to speak to your mum. I mean, you had nobody to turn to.
[C 33:49]: I'll move on now to the quarry at home, which was house number 1— oh, was it number 11? Sorry, that's that. Yeah. When you were there, was that in a house or was it in like a—
[B 34:04]: The final— oh, sorry. So there's only 3 more questions in relation to this care setting. Did anyone witness, know about it, or experience something similar?
[A 34:14]: I mean, everybody knew what was going on there. Everybody knew it, like.
[B 34:21]: Can you remember any names?
[A 34:22]: No, I was only there for a short period of time, only 3 weeks, as I say. I can't remember.
[B 34:27]: That's perfectly fine.
[A 34:32]: I mean, as I see it, it was just— it was life, it was normal.
[C 34:38]: Um, can you remember anything about your daily life there? So what was the actual college itself like?
[A 34:43]: And I think it was normal for the staff just to, to do it, and it was just accepted.
[C 34:58]: Okay, what about any of the food? Can you remember what any of the food was like? Okay. And did you do schoolwork?
[B 35:12]: So, but everyone knew, everybody knew what was going on there. I can't remember the names as I was only there for 3 weeks. It was life to me at this point. I was like, I was led to believe that this was that it was normal behaviour, that it was also normal for the staff to do it, like it was accepted.
[A 35:27]: Yeah, it's just been— if you've done something wrong, you get punished. And yeah, a kick or a punch was a punishment, and that's just become the norm. Yeah.
[C 35:35]: What about hygiene-wise? Did you get any toiletries, you know, shower gel, shampoo, toothpaste?
[A 35:41]: Was that provided?
[B 35:49]: Did you ever tell anyone or try to get help?
[A 35:52]: No, I had nobody I could tell because everybody that I knew was in the system.
[C 35:58]: And what about clothes? Were you given any fresh clothing?
[A 36:03]: I mean, who would believe us as children? We were never believed, never.
[B 36:22]: And then Robert, finally, what was different at this placement compared with the others?
[A 36:29]: You couldn't go. I couldn't escape. I had to accept what was coming or what I was getting.
[C 36:48]: Yeah, absolutely.
[B 36:53]: So now that concludes, um, your second care setting, um, being at the assessment centre. Um, I know, again, apologise for the, uh, tediousness of the questions, but We'll be going through the final set of 12 questions again, this time in relation to your final care setting. So Richard, could you kindly just confirm the institutional name, the location, approximate date and age, and who placed you there?
[A 37:22]: It was St Catherine's. It was adjacent to the assessment centre in Edinburgh, Howden Hall. Liberton. I was placed in there by the Children's Panel after my 3-week initial assessment period was over. I was roughly 14, 15, probably near the 15 mark.
[C 37:48]: Okay, are you okay? Yeah, take your time.
[B 38:03]: Yeah, so St. Catharine's Unit's adjacent to the assessment centre, Howden Hall, Liverpool. I was placed in there by the Children's Panel once my 3-week assessment was over. How old did you say you were at the time?
[A 38:14]: About 15, 14 and a half, 15.
[B 38:23]: And the next question, um, what type of setting was it and how long were you there?
[A 38:27]: It was an open setting, an open children's home. Uh, I was there just under a year, I believe. So just over a year, just under a year, and I'm sure it's just under a year.
[B 38:50]: No problem, no problem. So now, um, again, we're just going to go through a brief description of what your ordinary day life was like at St Catherine's unit. So as the same with the previous, we'll start off with the accommodation. Could you kindly just confirm what the accommodation was like?
[A 39:08]: It was a bedroom, um, well, dorm with 5 boys in it.
[B 39:15]: Yeah, had 5 bays.
[A 39:17]: Yeah.
[B 39:18]: And was there any windows?
[A 39:20]: Yes, there was a window. Yeah, yeah.
[B 39:25]: So there's windows to allow natural light. Was there ever a toilet in this, um, in your dorm?
[A 39:32]: No, no, not at all.
[B 39:46]: What was the overall hygiene like of the dorms?
[A 39:50]: It was better, definitely better. There was more women involved in the care there.
[B 40:05]: Yeah, and can you remember what your daily routine was like?
[A 40:10]: Um, it was pretty systematic. Again, you would get up, um, you would go down, down for breakfast. Yeah, um, no, I think you just go after breakfast, you would go then most of the time I was a day pupil at my high school, so I would be travelling in the bus to the high school. Hold on one moment.
[B 40:52]: You take a day bus to the, to the high school?
[A 40:55]: Yeah, yeah, not, not, not initially, but once, once you were there for a while, I was getting the day bus. But initially It would be that they had some, like, say, a classroom environment, but again, there was never any lessons being taught. I mean, we're all different ages and, you know, I mean, so they couldn't categorise us like that. It was just impossible to do so.
[C 41:27]: Are you okay? Yeah.
[B 41:36]: So I've got so far, um, the bedroom slash door had 5 bars. There was, uh, there were windows to allow natural light. There was no open toilet in the dorms. The overall hygiene was better. There were more women involved in the care there. My routine was systematic again: get up, down for breakfast. Most of the time I was a day pupil at my high school. I would take a day bus to the high school. Not initially, it would be a classroom environment in the unit. There was no education though. With the mixed ages and abilities, this was impossible to categorise.
[C 42:08]: Yep.
[B 42:08]: Can you remember what the overall food was like? Did you have 3 meals a day? Was there any choice?
[A 42:14]: No choice, no. It was take it or leave it. Yeah. And then there's breakfast, pretty standard breakfast, which was usually porridge, I think it was at the time. Um, yeah, um, it's just standard. There was no choice. You just— it was there. If you ate it, you ate it. If you didn't eat it, then you went hungry.
[B 42:43]: Was you ever provided clothing when you was there?
[A 42:46]: With other— what, sorry?
[B 42:47]: Was you ever provided clothing?
[A 42:49]: Yes, because I had to attend school, so yes, I was.
[B 43:01]: And with the clothing, what was provided, would you say it was adequate and clean?
[A 43:06]: Um, it's adequate, I suppose. Yeah, I mean, it couldn't really be to the extent of his previous establishments because you're in the public domain. Yeah.
[B 43:32]: And do you remember what your access to contacting your family was like? Would you ever refuse to access?
[A 43:44]: As time went on there, I actually had weekend access home.
[B 43:53]: Was this ever threatened to be taken away from you?
[A 43:55]: Oh yeah, constantly. If you misbehave, it'll be taken away from you. Oh yeah. Okay, buddy.
[C 44:08]: Yeah, I'm just making sure that you knew.
[B 44:20]: So how did the staff— how did the other children generally treat you here?
[A 44:26]: Okay, because I was one of the older ones now.
[B 44:35]: Yeah, and how did the staff genuinely treat you?
[A 44:41]: If you followed orders, okay. If not, again, you get the dig, you get the punch. You would get— I mean, many times I was dragged by the hair into the office. The office was the place that it would happen.
[B 45:00]: You would get a dig. When you get a dig, is that again to the ribs and to the genitals?
[A 45:05]: Punch to the ribs, yeah. Yeah, yeah, never nothing visible. You know, I mean, never ever mark you.
[C 45:19]: And did you say this mainly occurred in the office? Yeah, you could take taken into office.
[A 45:33]: Yeah, out of sight, everybody else.
[B 45:36]: And sometimes dragged by your hair, is that correct?
[A 45:38]: Oh yeah, yeah, regular. Yep, yep.
[B 45:40]: And this was a regular occurrence?
[A 45:45]: Yeah, if you stepped out of line. Yeah, yeah.
[C 45:48]: Did anyone else witness that?
[B 46:01]: Can you remember any— if there were any rules, punishments, isolation, or unsafe arrangements enforced by the staff?
[A 46:07]: No isolation. They couldn't isolate you there because it was open. Um, punishments, you would lose— um, I'll remember, you'd lose— they used to have the chance of getting you like a snack in the morning, and they would take that from you. You would lose a snack. In the morning.
[B 46:25]: Yeah.
[A 46:26]: And you— I mean, there's a lot of punishments, I think. I mean, there's a lot of work you have to do. Cleaning— you have to do a lot of cleaning in there. Mopped floors and brushing floors and windows. You're just— you're just a skibbie.
[B 46:39]: Yeah, that's perfectly fine. So now, um, we're going to go through, um, what happened there, which we could now consider abuse. And Would you like me to read out again the categories of abuse and what is considered to be a qualifying behaviour?
[A 46:57]: No, I just got my questions.
[B 46:59]: That's perfectly fine. So looking back, is there anything what you now consider neglect?
[A 47:04]: Yep, yep, there is. Neglect is obviously neglecting your food in the morning, you lose your snack. You were getting hit. That was part of neglect. There's a lot of physical abuse, but it's still neglect. And you're just basically just— you just go on, man. I never got an education the whole time I was in these establishments. And because initially I had to— there was a classroom there, um, but until I got my leave to go to high school, I never got— no, man, I was so far behind when I went back to high school, so far.
[C 47:44]: Yeah, but I called it try it, and the guy was like, oh, and I was like, is that not what it's called? I was like, no. What's the worst case look like for you?
[B 48:15]: Is there anything what happened there what you'd now consider as physical abuse?
[A 48:20]: Physical abuse? Yeah, yeah. And nobody deserves the right to be hit if you don't follow orders or dragged into an office.
[B 48:47]: Did anything happen there what you would now consider abuse, um, being either emotional or sexual?
[A 48:56]: Yes.
[B 48:57]: And is that for both?
[A 48:59]: Um, well, the emotional part of things is being there. And you know, I mean, dragged and been told nothing. And yeah, definitely emotional. And at the same time, I had no emotions. Yeah, I was emotionless. That was worthless in my view.
[B 49:28]: So just for being there in general, Being dragged there and being told nothing, I became emotionless as I believe— I believed I was worthless.
[A 49:37]: Yep, yep, that's where you felt to believe. That's the way you're treated. Yeah, be seen and not heard.
[B 49:50]: Be seen but not heard. And looking back at your time within St Catherine's, is there anything what you'd now consider as sexual abuse?
[A 50:11]: There was a couple instances, yes. And again, um, in the office, um, I always remember his name because it's similar to my surname, was a Mr Richard Garrie. He was one of, like, say, the housemasters.
[B 50:24]: Mr. Gary, did you say?
[A 50:26]: Mick. Mick.
[C 50:27]: Mick.
[B 50:27]: Mick Gary.
[A 50:28]: Gary. Yeah.
[B 50:31]: So when you say Mick Gary, is that two separate names?
[A 50:34]: Oh no, no, it's one name. MC Gary.
[B 50:37]: Yeah, yeah, just wanted to make sure. Um, was this a teacher?
[A 50:41]: No, he's like the housemaster.
[B 50:44]: He was the housemaster.
[A 50:46]: Yeah, no problem. Any times, um, that you were dragged into the office. And you always have an option now, getting a punch, rubbing them down below.
[B 50:58]: Yeah, no problem. Just give me one second.
[C 51:21]: You weren't really given toilet seats, you just had to— it was awful, but was the soap shared? Okay, so that bar of soap would have been shared between all of the lads in there? Quick. How did the staff treat you here? Can you remember their name?
[B 52:00]: So moving on to the next question, um, I know this is going to seem a bit, um, tedious because you've already given one name, but in relation to the neglect, are you able to provide Are you able to confirm, sorry, who was involved or responsible?
[A 52:15]: Mr Richard Garrie, and there was another, meant to be a teacher by the name of Mr Acres.
[B 52:20]: Mr Acres. Acres spelled A-C-R-E-S. Sure, it would have been.
[C 52:26]: Yeah, yeah, yeah.
[B 52:27]: I'll put it in speech marks just in case.
[A 52:29]: Yeah, he took a very dislike to me.
[B 52:42]: Can you remember what Mr Richard Garrie's role was?
[A 52:45]: He was a teacher.
[B 52:56]: In relation to the physical abuse, again, could you confirm who was involved or responsible?
[A 53:03]: Um, predominantly Mr Richard Garrie and Mr Acres. And Mr Acres.
[B 53:18]: And then for the sexual abuse, Mr Richard Garrie. Now this is going to be the most distressing part of the witness statement to finish this off with for the care setting, and so take your time in answering it and we'll get through it as quickly as we possibly can. In relation to the neglect, could you please provide one clear example of what happened, when and where it occurred, what was happening before, during, and afterwards?
[A 53:56]: Neglect in here. I mean, this is the last place I was in, and obviously because I had freedom, um, because of the neglect, I rebelled. And I rebelled big time, but out with the care system. I rebelled.
[B 54:33]: But this is only in relation to the CUR system. So what happened following this?
[A 54:51]: Uh, what did I do?
[B 54:53]: Yeah, so you stated that, um, for as a clear example of what happened, I spiralled out of control.
[A 55:01]: Yeah, yep. I, I just got into trouble, and I was stealing, breaking and entering. I just went off the rails. I just couldn't cope anymore. I just rebelled against everything and everybody. Yeah, I come into contact with.
[B 55:20]: And what happened after this?
[A 55:21]: Um, my time in St. Catherine's, when I come to an end, I went back into mainstream schooling. Um, and I left very quickly. I turned 16 and I left school with nothing, no qualifications.
[B 55:42]: Nothing. So now we are just going to go into one clear example of what happened in relation to the physical abuse. Could you kindly confirm where and when did it occur, what happened during, and what happened afterwards?
[A 55:54]: It happened as soon as you stepped out of line, as soon as you disobeyed an order or you did something that they didn't like. You were then taken in the office for your punishment.
[B 56:14]: And sorry to ask, but what would that punishment usually entail?
[A 56:24]: Well, you had a choice. You had a choice of rubbing them down with a blow or a strap. I'm sure it's a strap, is it? There's a TAWS, you always remember.
[B 56:34]: The what? Sorry, how do you pronounce that?
[A 56:36]: T-A-W-S-E. That was a name for a posse. T-A-W-S-E. And it was a strap with a split in it, and you'd be beaten with that strap.
[B 56:48]: With a slit in it?
[C 56:51]: Yes.
[A 56:52]: Or you could take the easy option and not get beaten.
[B 56:57]: Yeah.
[C 57:02]: Okay, and so was this kind of just one time example?
[B 57:07]: And that was Mr Richard Garrie.
[A 57:09]: He was, yeah, he was the only one that done that.
[C 57:11]: You said that is one of the most clear examples of what happened to you, and he was the only one?
[A 57:16]: Yeah.
[C 57:17]: And what about the bar of soap? Was that like a one-time thing?
[B 57:35]: Unless there are any other instances of the sexual abuse, I'm just gonna go ahead, obviously, if you're okay, just to copy obviously what has been said previously in relation to the masturbation in the office. Is there any other instances where you can think of? What?
[A 57:54]: No, because honestly, I was 100% actually got him by the throat one day.
[B 57:59]: Say that again, sorry.
[A 58:00]: I actually got him by the throat.
[B 58:02]: Oh, did you? Hold on, hold on, we'll, um, I'll, um, we'll, we will, uh, make note of that once I've just got the copy and paste and put what actually happened for in relation to that.
[C 58:16]: Sounds horrible, it's just the easiest way to say it, just to be straightforward, isn't it? So the soap is quite a regular thing, what about the stings? That quite regular as well? Do these stings leave marks, leave injuries?
[B 58:34]: So I've just started to put that in. One time I gripped Mr Richard Garrie by the throat.
[A 58:38]: Yep, because I wouldn't do what he wanted me to do and I just snapped.
[B 58:45]: What happened following this?
[A 58:50]: Nothing. Nothing at all.
[B 58:52]: Okay.
[A 58:52]: And it was so bizarre, it just stopped because he couldn't— I was, I was, I was a big lad and he couldn't, he just couldn't deal with it.
[C 59:03]: Um, right. Did you experience any fear, shame, sleep problems, bedwetting? Anything like that? Yes, you can tell me exactly what you experienced. And if you did wet the bed in Irkut House, how was that dealt with?
[B 59:31]: So just a couple of final questions in relation to the institutions. So in relation to the neglect, how often when did this happen, over what period, and did it change or become worse?
[A 59:41]: It happened over the period of time I was in there, and I would say probably, probably for the first 6 months it was worse.
[B 59:50]: Yeah.
[A 59:52]: As I grew and got older, I don't think I was neither little boy anymore, and so they kind of lost interest in me. And I said I was towering 6 foot, um, and I think I kind of intimidated them a little bit. Yeah, to my advantage.
[B 60:29]: So I'm just gonna put, it happened over the time I was in there, and probably the first 6 months it was the worst. And as I grew and got older, they seemed to lose interest in me. I was now 6'2\" and I feel like I may have intimidated them a little bit, which was to my advantage.
[A 60:45]: Yeah, I think I became a lost cause to them. They couldn't do anything with me, and they couldn't bully me because I've had it for the last 3, 4 years of my life. I just wasn't treatin' it anymore.
[C 60:57]: Okay, should we move on to Raysdale? Okay, so I've got Raysdale from 1983 to '85. You left 2 years. Can you tell me a bit more about what Raysdale was? Was this, again, was it a house? Was it residential?
[B 61:15]: So again, this will be the same question, but this time in relation to the physical abuse. Would you be able, um, how— what, sorry, with the physical abuse, how often did this happen over what period and did it ever change or become worse?
[A 61:30]: Again, I'm gonna say the first 6 months was bad, and once— basically, it was daily. It's when you stepped out of line. But once I had shown that I'd had enough, again, the physical abuse stopped And again, the same question in relation to the sexual abuse.
[B 62:06]: How often did this happen? Of what period? And did it change or become worse?
[A 62:12]: Um, probably the first 6 months again. Um, because that's when I actually attacked them.
[C 62:18]: Um, and you could come and go as you please. Um, what about the bathrooms? Are they again with a shed? Okay. Um, did you get toiletries in this place? What about clothing?
[B 62:46]: So I put, from the first 6 months, again, when I attacked him/defended myself, the abuse stopped.
[C 62:56]: Yep.
[B 62:59]: So now again, it's the same question going to be asked but in relation to the factors of abuse. And what were the immediate effects which experienced in relation to the neglect?
[A 63:11]: Immediate effects, psychological effects again. And just, I think I thought that little of myself anyway, and it didn't bother me anymore. And they couldn't do or kick me down any more than the last few establishments had done, you know what I mean?
[C 63:32]: It's Um, please say you are.
[A 63:36]: Quite hard to explain really.
[C 63:39]: Oh, lovely, and you met your partner there. Wow, definitely meant to be, no argument about that. Um, did anything happen that you would now consider to be abuse?
[B 63:54]: So she put psychology effects on me again. Um, I felt little of myself. It didn't bother me anymore. They couldn't break me down any more than what the other institutions already had.
[A 64:04]: Yep.
[B 64:05]: In relation to the physical abuse, again, what is the immediate effects that you experienced?
[A 64:15]: Again, it's when you've had it so long, it doesn't really affect you as such as it does somebody that's never had it. Because you have it on a regular basis, you know what I mean? It doesn't really affect you any different from day 300 than it is from day 1.
[B 64:39]: It was a regular occurrence, it didn't affect you as much from day 300 to day 1?
[A 64:47]: Obviously, for somebody to accept that as norm must be seriously damaged. Yeah, but that's what it was, that's what happened. It was normal.
[C 64:57]: Okay, brilliant. So that was all of the care patterns that we've gone through. I'm now going to move on to the next kind of different sections of questions, but these are about your time in care overall, not just one at a time. So across all of the placements, you were Who would you say were the main people responsible for what happened to you? Yeah, so Mary, Helen, and then Brian. Okay. Were other children affected, or did you work with other children?
[B 65:39]: Again, what immediate effects did you experience following the sexual abuse?
[A 65:46]: Quite much the same answer as the rest, to be fair. Yeah, but I was— I was— I come to the extent that I was not— I refused to take it anymore.
[B 65:57]: Um, so pretty much the same answer as the rest. And what was— what was the way you said following that?
[A 66:03]: Um, I pretty much say, well, I drew the line and I said, that's good, because then I was getting older, I was looking at girls and, you know, I mean, these, these things hold me the right way in life for where I wanted to be, you know what I mean? I didn't want to— I'm not gay, I never have been. And, and I just thought, no, I'm just not allowing it. And that's why I was so, so determined not to allow it anymore.
[C 66:38]: Were complaints discouraged, ignored, or punished?
[B 66:46]: So, Richard, I put pretty much the same answer as the rest. I drew the line when I was getting older. I started to think about girls, etc., and I wanted to be in the right place in my life. I was determined to not allow those things to happen to me anymore.
[A 66:58]: The sexual abuse, yeah, most definitely. Yeah, as for the rest, I mean, that was with me for a long time. Yeah, couldn't get rid of that. I could do something about the sexual.
[B 67:10]: So now we're just on to the final 3 questions in relation to the care settings, Richard, so we should be able to fly through this soon. Did anyone else, in relation to all of the abuse that you experienced at Catherine's unit, did anyone witness it, know about it, or experience something similar?
[A 67:26]: Not the sexual. Nobody witnessed that, no. Apart from Megari.
[B 67:39]: But they witnessed everything else?
[A 67:46]: Yes.
[B 67:48]: Did you tell anyone or try to get help?
[C 67:50]: No. No.
[B 67:52]: This is obviously going to sound really stupid and I do apologise. If you didn't tell anyone or ask for help, could you provide us with a reason as to why?
[A 68:05]: I was embarrassed. Yeah. What are you going to say? I mean, it's taken me 40-odd years to come and speak to you today, you know what I mean? Back then, it was— I think child abuse now is I mean, totally out of hand. But then it was accepted, you know what I mean? It was, it was what appeared to be the right thing to do, you know what I mean? Yeah, as a beautiful—
[B 68:35]: it's just So I just put no. I was embarrassed to tell anyone. It's taken me 40 years to speak to you today. Back then, child abuse was accepted and also out of hand. It was appeared to be the right— it was appeared to be the right thing to do, but it is abuse looking back now.
[A 69:13]: 100%. There's nothing, there's nothing else it can be, you know.
[C 69:16]: I mean, it's, you kind of sugarcoat it.
[B 69:30]: And then finally, Richard, what was the difference at this place, at this placement, compared with the others?
[A 69:37]: The, the, the big thing was, um, I left here, back into mainstream, that I could see a way out of here. I had clear closure, you know what I mean? I had a path that I know in my head. Play the game and this is where you're going to be.
[B 70:21]: So, but the big thing was I left there, I could see a way out of here, I had clear closure and a path, and a path that I had in my head just to play the game and I'll be where I need to be, just play the system.
[C 70:34]: Yep.
[B 70:34]: Fantastic. And that concludes the placement sentence of the witness statement. Now it's just going to be a couple of questions, what we should be able to fly through quickly. It won't be as meticulous as that, so we'll try and get through quickly. So, people involved, reporting, and institutional knowledge. Across all placements, who were the main people who was responsible?
[A 70:58]: Social workers. They put me in that situation.
[B 71:02]: So with the social workers, do you recall any names?
[A 71:06]: Only one social worker, his name is Gordon. He, he, he— the thing I can't understand to this day, why was I never talked to? You know what I mean? They talked to my parents, but they never once talked to me. And that's what I kind of get my head around. Well, I was never allowed to tell my storey. I blame my parents as well. I blame my sister. I blame, I blame everybody. And I blame my birth mother. I blame everybody because everybody had factored into this, you know what I mean? I was a teenager growing up in the '80s, and it was a hell of a place to grow up in a city in the '80s, you know what I mean?
[B 71:49]: Yeah.
[A 71:50]: And but I had no support. From my family, but more importantly, I've no support from professionals.
[B 72:21]: One second, I'll just relay back what I've got, just to make sure that obviously it's correct and we haven't missed anything. So, social workers, only one social worker, and he was called Garden. One thing I never understood from this is that they never spoke to me. Why did they never speak to me? I blame everyone for what happened to me. I grew up in the city in the '80s. It was a hell of a place to grow up. I had no support from my family, but more importantly, not from the professionals.
[C 72:54]: Yep.
[A 72:55]: You were labelled, you know what I mean? You were labelled a problem. And instead of fixing the problem, like what they do now, yeah, you were just— well, I've just— for the last 2 hours, that's— you just had a snapshot into my life. Yeah, that's what you got. Back in the '80s.
[C 73:13]: Yeah, you just get to treat them the way you want to be treated, and that's exactly it. And you kind of live— you live your childhood through them. Yeah, that's an absolute concern, what I really do.
[B 73:33]: So I just put, I was labelled as a problem instead of fixing the problem. I was dealt with as a problem.
[A 73:43]: Correct.
[B 73:44]: Can you remember any other names who are the main people responsible?
[A 73:50]: There's too many. I mentioned everybody that I've just discussed with you over the past 2 hours. Yeah, I mean, people go in a role to support and help these people, you know what I mean? They must have had a job title, they must have had an interview to take on the role. Of the job. Yeah, you know, I mean, don't get me wrong, I met a lot of nice people there as well. I did. People genuinely want to help. But the second thing of it was, once you were labelled, you know, I mean, once the arrow was above your head, that's it, you were wasting your time.
[B 74:22]: Yeah, just give me one second, I just go back through into the person, it's just to highlight any names.
[C 74:38]: Mike.
[B 74:39]: And do you not remember who Mike— what Mike's role was?
[A 74:42]: He was a teacher.
[B 74:43]: It was just a teacher?
[A 74:45]: Yeah, yeah, the deaf teacher. Yeah.
[B 74:47]: And it would say Mr Acre was a teacher. You don't remember the specific subject?
[A 74:51]: No, there wasn't a specific subject. Yeah, you would sit in a room and they would try and talk to you about geography, then history and maths, but you just wouldn't listen. And so they wouldn't force the fact. I mean, you just done what you wanted to do. You would sit, you would Skive, you would talk, you would do nothing.
[B 75:07]: And Mr Richard Garrie, did you say he was the boarding officer?
[A 75:11]: He was the housemaster.
[B 75:12]: Housemaster, that's it. Sorry about that.
[A 75:15]: That's okay.
[B 75:16]: So I've got Mr Richard Garrie, Mr Richard Aker, Mike as well. What was the teacher called? Mr Thornburn?
[A 75:25]: He was the head teacher. Thornburn, or The Beak. Thornburn, he was the headmaster at Glendrick?
[B 75:32]: Yeah, the headmaster. Yeah, The Beak was his nickname. Yeah, so we've got McGarrie, Mr Aker, Mike, Mr Thornburn, quotation marks, The Beak, and he was the headmaster. And was there anyone else who you named?
[A 75:50]: Not really.
[B 75:50]: No, that's perfectly fine, no problem. Um, the next question is, were other children affected and did you witness abuse or harm to anyone else?
[A 75:59]: Oh, everybody was there, especially Lyndrick Muir. Yeah, yeah, whoever was in my dorm at the time. Yeah, they're all— nobody missed out.
[B 76:16]: Nobody missed out.
[A 76:21]: A few years ago, I actually found a Facebook page that had been put up, and I wrote some really nasty things on it.
[B 76:31]: Yeah.
[A 76:32]: And they're still there, still there. I mean, that was done years ago, and there's a lot of nasty stuff on there as well from other, other people. I'm not gonna— again, that's not my business to discuss next.
[B 76:42]: No problem, that's perfectly fine. And why do you believe staff or the institution know or should have known what was happening?
[A 76:51]: Well, they're adults. I mean, I'm a father, I'm a grandfather myself, and I live for my children, my grandchildren, you know what I mean? And regardless whether they're children or not, they're in a position of trust and a position of care to look after us in the field. They dictated what way my life was going.
[B 77:32]: Well, they were adults. They were in a position of care. They was in control and dictated where my life was going. They had a duty of care and they failed. They failed.
[A 77:41]: Yeah, big time.
[B 77:43]: Yeah, no problem. Were complaints discouraged, ignored, or punished? Were you moved, threatened, or disbelieved?
[A 77:51]: Disbelieved. I never really told many people about it. Yeah, because of the— because you— because as I said to everyone, it was accepted, it was normal, it was life, it just happened, you know what I mean? So I mean, what are you meant to do? You can't fight the system, you just can't do it no matter how hard you try as a 13-year-old. I mean, who would believe me even if I did try? Nobody. I couldn't speak to anybody. I never see my parents. They just stopped me seeing them at the I've seen them periodically, but you can't go in and say to your mum, I was giving somebody a masturbating in somebody's office, can you? You know what I mean? You just can't do that. Even when I did go to the police, they said, don't be silly, you encouraged it. Yeah, I mean, I thought, wait a minute.
[C 78:54]: Sleep problems.
[B 78:58]: And then finally, have you ever reported the abuse to the police, an inquiry, a professional, or an authority?
[A 79:06]: Yeah, reported to the police. Yeah. Yep.
[B 79:09]: I know you've already stated this before, so it is a bit tedious, but what happened when you reported this to the police?
[A 79:14]: I was I was— because I was known to the police then, it was a few years, and I was turning into a criminal, I wasn't believed. I was told that I had encouraged it.
[C 79:27]: The kind of, if you went on holiday, sometimes you might struggle with somewhere you don't know.
[B 79:33]: You were told what? Sorry?
[A 79:35]: That I had encouraged the situation, I had encouraged the abuse, the sexual abuse. I must be gay. The exact words of the officer.
[C 79:46]: Okay, and is that still an ongoing thing? Okay, and when did that happen and how long did it happen for?
[B 80:00]: So the next is just movement between placements and leaving care. Why did you move between placements and were the reasons ever explained?
[C 80:06]: No.
[A 80:07]: Never. No, no, I moved obviously from the first one because I absconded because of the serious abuse. Second one was a result of abscondance, the first one. And the third one was, um, a partner wasn't ready to be integrated back into society.
[C 80:23]: Yeah, so I can understand that there would have been a struggle. How has what you went through affected relationships, parenting, friendships, Yeah, you give them the life that you wanted.
[B 80:52]: So no, never. I moved as I was, as I absconded due to serious abuse. Second was a result So it'll be expounding from the first and final setting I was deemed to, uh, I was deemed not fit to enter society.
[A 81:04]: Correct. Yep.
[B 81:07]: Did you run away, refuse to return, or ask to be moved?
[A 81:12]: You couldn't refuse. There wasn't an option.
[C 81:15]: What about friendship? Has it affected any friendship or your ability to maintain friendship?
[A 81:21]: I mean, the staff at Liverpool let me physically hitchhike home to Edinburgh, which is 60 miles, in different people's cars. They knew that was happening as a 13-year-old.
[B 81:32]: Do you say 60 miles?
[A 81:34]: Yes, 60 miles from that. I was 60 miles from my parents. Yeah.
[B 81:53]: So I just put, you couldn't refuse, that was never an option. The staff at Lendrick left me— let me hitchhike 60 miles to my parents' house, getting rides from strangers, and they not only knew but encouraged me to do so.
[A 82:05]: Yep, if you don't— if you're not happy, just bugger off again. Yeah, so I did.
[B 82:10]: And then finally for this section, when and what age did you leave care?
[A 82:15]: 16.
[B 82:17]: And what was your circumstances afterwards?
[A 82:20]: Um, for the first 4 years, my— from 16 to 20, I was a criminal.
[B 82:28]: Yeah.
[A 82:29]: Um, I was even breaking in, um, doing everything I shouldn't be doing. Taking no pride in it now whatsoever. Um, I got an 8-week prison sentence in Edinburgh.
[B 82:45]: One second.
[A 82:45]: Sorry.
[B 82:46]: No, don't apologise, um, Richard.
[C 82:49]: Yeah, absolutely. Just something that would remind you. Yeah.
[B 83:00]: Do you say 6 or 8 weeks?
[A 83:03]: 8 weeks. 8 weeks prison sentence.
[C 83:04]: How was it affected?
[B 83:05]: You were in Edinburgh? In Edinburgh and And what was it, what caused you to be placed into the adult prison?
[A 83:16]: Breaking in the house.
[B 83:21]: That's perfectly fine. So now it's just gonna go into the impact of your life. This may be a bit more of a distressing part, but after that we'll just be flying through. We should probably be done in the next 15 minutes or so.
[A 83:35]: Yep.
[B 83:35]: So this is the impact on your life, what the care setting has done. So how did this experience affect you at the time? So try to think about obviously your thoughts and feelings in relation to your safety, your trust, confidence, sleep, behaviour, education, relationships, and also your ability to speak up.
[A 83:56]: Well, as I say, I spiralled. The only way out I could see was rebelling. I was free, you know what I mean? I was free from that system. And instead of building my life and doing the right channel, I chose the wrong one because of the anger and the hatred and the hurt and deceit that I had in me. I couldn't speak to anybody. I had nobody to speak to. I mean, I was pretty much discharged from social services overnight. Yeah, one second, one second.
[C 84:47]: So you've got a—
[B 84:50]: well, I spiralled. The only way I, um, the only way I saw was rebellion. I was free this way. Instead of building my life and choosing the right channel, I chose the wrong path due to anger, hatred, and deceit. I was essentially discharged overnight.
[A 85:03]: Yep, just 3 years of my life, then all of a sudden that's it, you're free to go. Yeah, no explanation, no nothing.
[B 85:27]: And how would you say this has affected your sleep, your behaviour, and your future relationships and ability to speak up?
[A 85:36]: For the first probably 20 years after that, it's horrendous. I had them— I was sleeping with different women. I've got 3 or 4 children that I have nothing to do with.
[C 85:48]: You know what I mean? Yeah, absolutely. Yes. Have you received counselling, therapy, mental health?
[A 86:00]: My family disowned me.
[C 86:02]: Yeah.
[A 86:05]: And I was, I was just a rebel. I was on a destruction mode. Do you not believe it?
[C 86:15]: Yeah.
[B 86:40]: The first 20 years after this was horrendous. I was sleeping with numerous women. I have 3 children that I don't have anything to do with. My family disowned me. I was just a rebel. I was in destruction mode. You wouldn't have believed it.
[A 86:52]: Mm-hmm.
[B 86:53]: Yep, yep, no problem. So the next question is, how has it affected your mental health?
[A 86:59]: Back in the day, you didn't have mental health. There was no such thing as mental health. That's only— that's a modern day. So my mental health was me breaking in. My mental health was me sleeping with different women, cheating, lying, stealing. That was my mental health. Because if you ask anybody 40 years ago what mental health was, nobody could tell you. Okay, I now know what I've done to my mental health.
[C 87:27]: Yeah.
[B 87:32]: So my mental health was stealing, breaking and entering, sleeping with numerous women. What else did you give an example for?
[A 87:39]: Just doing what I wanted to do. I mean, I couldn't— I didn't care. I mean, nobody could do any more to me than what had been done the previous 3 years.
[C 87:58]: Could any sibling, former resident, relative, friend, partner, or professional provide a supporting statement for your application, or would you want them to? You wouldn't? Okay.
[B 88:14]: How has it affected your physical health? Um, basically So like any alcohol or substance use? What were—
[A 88:23]: oh no, that's one thing I've been very strong about. I mean, I'll social drink now and again. I don't— I used to smoke at the time, but when I turned my life around, I stopped smoking. And I refuse point blank to do any kind of drugs. I've seen so much destruction with them in the care system.
[B 88:41]: Yeah, I've got no substance use. I only drink socially now. Um, how would you describe your sleep?
[A 88:49]: Terrible. My doctor refuses to give me any more sleeping pills because of the addiction, and I'm now on— actually, just give me a second, I'll tell you what they're called— diazepam.
[B 89:01]: Yeah, one moment.
[A 89:03]: Just two seconds. No, I'm a tripplin'.
[B 89:18]: I'm a tripplin'.
[A 89:20]: I'm a tripplin' for my sleep. But to be honest with you, I actually buy sleep pills on the black market.
[B 89:26]: Yeah, no problem. Hold on. Would you say this is due to it being a necessity?
[A 89:39]: Yeah, because my doctor won't give them anymore. Because of the addiction. But I've got— I need to sleep, you know what I mean? And it's all— I'm a— triptylene don't work. They calm me down, but they don't— they don't make me sleep. Don't let me sleep. A zopiclone.
[B 89:54]: Zopiclone?
[C 89:55]: Yeah.
[B 89:56]: Do you know how that's spelled, by any chance?
[A 89:58]: Z-O-P-I.
[B 90:00]: Yeah.
[A 90:00]: Clone. C-L-O-N-E.
[B 90:06]: That's the only thing that helps with your sleep?
[A 90:08]: That's the only thing that'll put me asleep, yeah. And I know I'm addicted to them, I know that, but what's the options?
[C 90:15]: Yeah. And how are you feeling after discussing this on the phone?
[B 90:26]: Just give me one second, just while I just try and associate the— not associate, sorry, just try and fix the punctuation and grab my real quick.
[C 90:37]: Yep.
[B 90:38]: So, but no substance use. I only drink socially now. My sleep is terrible. My doctor refuses to give me more sleeping pills as he's concerned about addiction. I'm on diazepam, Amitriptyline. I do buy sleeping pills on the black market. This is a necessity as my doctor won't provide me with the drugs. Zopiclone is the only thing that helps me with my sleep. I know that I'm addicted, but what are my My options, by any chance, could you please just confirm for me what the milligrammes are for those?
[A 91:04]: Um, I think it's 7.5. It's obviously clone, I think. I don't have them to hand with me. I'm actually in a hotel room in Ireland at the moment on work. Um, the amitriptyline, I, I have, they're 10 milligrammes, but I take 2, so it's 20 milligrammes.
[B 91:20]: And how many of the zopiclone do you take a day?
[A 91:23]: Uh, 1. One at night.
[B 91:31]: Yeah, um, and then the diazepam?
[A 91:34]: Yep, I take one of them. I think there's 5mg. I've not got that in my hand either, like I said, in my bag in my car.
[B 91:39]: It's okay, don't worry about it. One a day?
[C 91:42]: Yeah.
[B 91:42]: And is that at night or just during the day?
[A 91:44]: At night.
[B 91:47]: Fantastic. Um, how has it affected your relationship, parenting? Friendships, intimacy, trust, or isolation?
[A 91:54]: No, um, since my children came along, the children I've been a father to, I mean, they've changed my life. Um, you've no idea.
[B 92:10]: Sorry, say that one more time.
[A 92:11]: I mean, talk about being an overprotective father.
[B 92:13]: Yeah.
[A 92:14]: Oh, you have no idea.
[B 92:15]: I have lots of problems.
[A 92:16]: Idea. And my children, my world. I see them on a daily basis. Yeah, for them, they're all doing well in life. My daughter's a paramedic. I mean, got 2 grandchildren, 2 on the way next year, and all full-time jobs, all got their own houses, done so well. And I, I thank myself for that. Um, of course, my strict regime that I've developed because of my abuse. So if anything, it's done some good. It's made me treat my children the way that I should have been treated.
[C 92:55]: Yeah. Be honest with you. I'm still— I'm working on the system, and every now and then I have to ask Auntie what that means. All right, Craig, well, you take care of yourself, and thank you again. All right, speak to you soon.
[B 93:30]: Bye. But since I've become a father to my kids, they've changed my life. Talk about being a A protective father. You have no idea. They are my world, the four of them. They all work full-time. They have a house. I gave myself a strict routine to stick to and I was able to provide myself with this. I wanted to treat my children the way I should and wanted to have been treated. They are my world.
[A 93:51]: Yep, yep.
[B 93:53]: And the next question: how has it affected education, work, confidence, opportunities, finances, housings, or day-to-day stability?
[A 94:02]: My strong will has got me out of the shit in my teenage days. Um, I, I left when I turned 20, um, after I'd done my prison sentence. I left Edinburgh. Hold on, you left Edinburgh? I left Endra. I wanted to prove my family wrong because I was written off, you know. I mean, I was a nobody. I was going to die. I was going to die crook and all this, you know. I mean, and I just got to the stage when I was 20, I thought, fuck you. Excuse my language.
[B 94:44]: No, it's okay.
[A 94:45]: I'm not going to be that person that you see I am. And I see, I packed up and I left. I left them with nothing but the clothes on my back. I'm left with no qualifications whatsoever.
[B 95:31]: So she put, my strong will has got me out of this shit from my teenage days. When I turned 20 after my prison sentence, I left Edinburgh. I wanted to prove my family wrong. It was like a fuck you. I wasn't going to be the person everyone thought I was going to be. I left with nothing but the clothes on my back. I have no qualifications. And finally, are there triggers, places, smells, authority figures, institutions, or situations that you avoid?
[A 95:58]: Not really, because I've never— I mean, I've never been near a care situation. My children have always had great upbringing, great education, you know what I mean? I've been such a strict father, but for the right reasons.
[B 96:12]: Yeah.
[A 96:13]: And I've never been in that environment, and I've never had any social— I mean, I would not allow a social worker near my door.
[B 96:21]: Yeah.
[A 96:21]: You know, I mean, I have no trust, no faith in that profession. And I actually have a friend whose wife's a social worker, and I will not associate with her in any way, shape, or form. And that's wrong. That's wrong for me to do so. And But it's a—
[B 96:38]: Sorry. It's okay to apologise. So I just got, um, not really, so I've never— sorry, not really, as I have never been near a care situation with my kids. They've had a great upbringing and education. I was a strict parent but for all the right reasons. I do not trust social workers. I will not let them near my doorstep. I have a friend who is a social worker and I will not associate myself with them.
[A 97:26]: So my friend's wife she's a social worker. And I know it's wrong, but it's the whole stigma, the word social worker, you know what I mean?
[B 97:37]: Yeah.
[A 97:37]: And I've seen the destruction and chaos they've caused in many people's lives. I mean, I've looked at all these child abuse cases and Orkney and things that have happened, and the social workers have been to blame. That's by the by, but what they've did to me personally, you know what I mean, Yeah, they can fuck off as far as I'm concerned. The whole system is dead and buried and will never be resurrected in my life. Never.
[B 98:29]: Can you just clarify something for me? You just stated that— oh, hold on. You said something then about like, um, if it's up to you, like about resurrecting something. Um, in relation to social work and social workers, what was that again? Can you just repeat it?
[A 98:52]: The only thing that's resurrected now is to speak to you about it.
[B 98:54]: Oh, okay.
[A 98:56]: Sorry, it would, it would be buried, gone. But I mean, you can probably hear from my tone, I'm getting so angry. Yeah, just thinking about these people and what they've done, you know what I mean? So many children have been scarred by this. When I say I've lost a friend through this—
[B 99:18]: yeah, I do apologise. My condolences.
[A 99:21]: No, listen, that's years and years ago, but again, it's the life that could have been saved.
[B 99:25]: Yeah, of course. Hold on, I'm just finishing up the punctuation and grammar on this and I'll read it back to you just to make sure everything's right. Just because we've gone over like quite a bit of the time period, so like I probably will lose the transcript on this. So I just want to make sure everything is crystal clear. So I just put not really, as I've never been in a care situation with my kids. They had a great upbringing and education. I was a strict parent, but for all the right reasons. I do not trust social workers. I will not let them near my doorstep. I had a friend whose wife is a social worker and I will not associate myself with them. I know it's wrong, but it's the whole stigma of the word social worker. I've seen firsthand the effects that they've had on people's lives in regards to what's happened to me and the social workers' involvement. They can all fuck off for as I'm concerned. The only time it is resurrected in my life is speaking to you today. I have buried this. I'm angry with what has happened. To not only me but every other child. I lost a friend because of this. It was a long time ago, but this is a life that could have been saved.
[A 101:02]: Yep.
[B 101:02]: And then finally, in relation to the impact of your life, what impact has this had on your life overall, and what do you think may have been different if it had not happened?
[A 101:12]: What could have been different? Well, hopefully nothing could have been different because I love the life I've got now. But I could have left. I could have been deprived of an education, and that's so important. But because of my strong will, I mean, I've got a cracking job. I'm in a senior management role now. I'm on 80 grand a year, you know what I mean?
[B 101:42]: That's fantastic.
[A 101:43]: I own my house, I've got cracking cars, and I don't want for nothing, and this is not about money, not about money at all.
[B 101:50]: No.
[A 101:51]: But that's what the care system has done for me. That's me that's done that for me, and only me. That was the path I took when I turned 20, when I left Edinburgh, and I've done it mainly to prove my family wrong.
[B 102:15]: It's actually astounding how much spite can be such a motivating factor.
[A 102:21]: Honestly, you've no idea. I just didn't want to become a statistic, to be honest with you.
[B 102:31]: Yeah. So I just put, well, hopefully nothing but Nothing could have been different as I love the life I have right now, but I was deprived of an education, which is incredibly important. However, because of my strict regime, I have done so well for myself. I have a cracking job, nice cars, and a wonderful family. This is all due to me, my actions, and my determination. I wanted to prove everyone wrong and prevent it being another statistic.
[A 103:26]: Yep, spot on.
[B 103:30]: I'm just going to answer some questions now, which is just in relation to, for me, um, Do you know if there's any letters, photographs, reports, inquiry evidence, apologies, decisions, or previous correspondence made to support any evidence and supporting information what you've given today?
[A 104:04]: No, nothing at all.
[B 104:06]: That's fine.
[A 104:07]: No, nothing.
[B 104:09]: Could any sibling, former resident, relative, friend, or professional provide a supporting statement?
[A 104:15]: Um, no, nobody, nobody was here. Yeah, nobody was here. And, and I say because it's a taboo subject, you're not exactly going to come out homeless, started donating to your mum, you've been abused, are you?
[B 104:24]: No, of course not. So now it's just in relation to previous claims, application, or payments. Have you previously made any civil claim, um, criminal injuries claim, a redress application, a complaint, police report, increase statement, or claim to any other scheme about this abuse?
[A 104:41]: What you said, you're the first person I've talked about it in 40-odd years, so you're very privileged, I'll tell you.
[B 104:47]: Oh yeah, very much. I do feel very much So you've actually done such a fantastic job, if I'm being honest with you, Richard. Like, this is something more obviously is a very distressing and traumatic thing to speak about, but you've been able to conduct yourself very eloquently and also express yourself and give such detailed description that, like, I know this might sound a bit crazy, but like, I'm actually looking forward to drafting this statement up because you've just provided so much information. It's just going to be easy. I'm going to be able to fly through this. So again, I am glad that you've been able to finally speak about this and be a little bit open. And obviously, as you stated, we're here to try and get you the recognition and also the acknowledgement and apology, what you do deserve. Obviously, I know you stated that you haven't got any interest in relation to the money, but from what I can tell you now, that looking from our system and looking at provisional value of obviously your records, the statement what you've given today, you're estimated at a level 5. So that's anywhere between £80,000 to £100,000. But that's obviously— I can't say for right now that that's a guaranteed figure. But that is something what we believe that this level is going to be at. But it will all be down to the Scottish Redress Panel. In relation to that anyway?
[A 106:14]: It doesn't excite me. No, of course not. Maybe 40 years ago it might have, you know what I mean? But now I don't give a shit really. I think what— you've no idea how this has made me feel now, just be talking to you. I'm not going to go run and speak to my wife when I go back home, but I think through time I might. I might do that.
[B 106:36]: I think it's one of those, I think now, like, not only for this for you isn't mainly to get anything back is in form of a compensation. I feel as though this is perfect for you in regards to your closure. I feel like now that you've been able to take a detailed account of what happened, and obviously it's a bit easier speaking to me today because you can't put a name to my face. No, sorry, you can't put a face to my name. So yeah, it's one of those where like you probably would feel a bit more comfortable to speaking about it and being able to talk. And obviously, as I said, I'm very grateful for you to be able to do that, not only just for obviously my job and being able to do this for you, but also I'm thankful that you've done it for not for yourself really, because I feel as though this would be the start of something for you where you'd be able to—
[A 107:25]: Well, I've been interested in it. I mean, to be honest with you, I don't think anybody's ever going to be alive that's caused any of this, and I don't think any repercussions is ever going to happen to these guys. And I've accepted that, you know what I mean? But I think what makes me happy is that the government has realised there's been a problem.
[B 107:45]: Of course.
[A 107:45]: A bit late, but I mean, hopefully now the kids that are going on my journey, you know what I mean, that's what it is, it's been my journey, they'll get the care and the need and thrive, you know what I mean, that I never got. Yeah. And that matters. Believe me, that matters.
[B 108:04]: Of course. And you've done an absolute fantastic job in raising your family as well, especially considering everything what you've been through. Obviously, something you should be very, very proud of what you've managed to do.
[C 108:14]: Yeah.
[A 108:14]: I suppose if anything, I can thank for what happened to me for that. Yeah. In a perverse kind of way.
[B 108:20]: Well, really, it's more of thanking yourself that you was able to have that, you know, that mental fortitude to be able to tell yourself that you've got a plan I'm going to stick with it and I'm going to show everyone that obviously you deserve better. And you did get better, then that was all from your own doing. Like, you became, obviously, um, without, um, sounding a bit too much like, at the end of the day, um, you, you are older than me, but you became your own, your own man essentially at that time. No guidance, nothing at all. And a lot of people within this Scottish region has not been able to do that. And I can is that right?
[A 108:56]: I can imagine.
[B 108:57]: Yeah, it could have gone a lot worse. You've probably got one of the best outcomes I've ever seen so far coming from this. Yeah. Which in a little way, obviously, you probably may feel a little bit lucky from the outcome.
[A 109:12]: I do, yeah, I do. And as I say, if I had done education at school and I'd done mainstream school, I don't know where I would be. I'd probably be still in Edinburgh. I don't know. I don't know. I don't even want to think what happened then, you know. I mean, it didn't happen, and what did happen I've had to deal with, and again, I've done a bloody good job of it. I know I have.
[B 109:33]: You've done a fantastic job, I must admit, honestly. Thank you. So we're literally just near the last few questions now, yeah, and we should be able to fly through. But just in relation to that past question, what I asked, did you receive any payment, apology, settlement, or decision, or any signed waivers waiver or discharge, and do you have any copies?
[A 109:52]: Nope, nothing at all, nothing.
[B 109:54]: Nope. So now it's just for the reason for applying. Why are you applying to the Scottish Readjust Scheme, and what would you like to come from telling your storey today?
[A 110:04]: Education. But I think, I think that's out there already. I think that's why they've created this scheme. I think whoever reads this, I don't think they'll be shocked by it because they'll have read a lot worse. But now is the time to do it. You just— I just say nobody can be punished for this, but it's just the time, you know what I mean? If you had spoke to me 2 years ago, I would have told you piss off, absolutely no chance, you know what I mean? But the time in my life now, I'm nearly 60, you know what I mean? And I feel now I should, and it's just time. Yeah, the time is right. It really is right to do that. Yeah, and it should be. I mean, I should be shouting it from the roof. Yeah. In a strange kind of way, you know what I mean? But—
[B 111:32]: The next question would be, what would an acknowledgement mean to you, Richard?
[A 111:37]: I think now it'd be pretty much meaningless, to be honest with you. It's like the horse is bolted, you know what I mean, after the steel door's been left open. It's happened because none of the people— again, none of the people involved will ever have a repercussion of what they've done. So they can stand on the highest hill in the world and shout, \"I'm sorry, Richard.\" I just laugh at them, you know what I mean? Because it's somebody apologising that hasn't been through that, that hasn't, I'm presuming, you know what I mean, they're just reading my storey. And that's what it is, it's my life they're reading. So I think it'd be kind of, I don't think they should apologise on behalf of somebody else. Else, but somebody has to take ownership from it. I understand that.
[B 112:59]: But it is meaningless now. It is meaningless now, to be honest with you. It's happened now, and none of the people who were responsible will ever be accountable. You can stand on the highest hill and shout, sorry Richard, I would just laugh at that. I would understand that. I understand that someone has to take ownership, but those responsible will never face the consequences.
[A 113:15]: Yep, yeah, it's too late. It's far too late to be doing this, something that happened all these years ago.
[B 113:30]: And finally, is there anything else you want Rejoice Scotland to understand about what happened or the harm that you have lived with?
[A 113:38]: Again, I revert back to the previous question. What are they going to do with it? Ken, are they going to say, oh, we're so sorry? Hear it again, it's just bollocks as far as I'm concerned, you know. I mean, somebody who's in their 30s and their 40s trying to deal with something that happened 30 years ago, it's— they're doing it as a job. Yeah, Ken, they don't care. They'll go to bed tonight and they'll sleep, no problem. What happened to me, they— you know, I mean, it's just a job to them, that's all it is. They've not experienced what I've went through, and for them to try and— and then for them to try and do something about that now, well As I say, it's too late. Far too late. And again, I think that's just a bit of resentment on my behalf there. Yeah.
[B 114:48]: So again, I refer back to the previous question. What can you do about it? You can say sorry, but it means nothing. A load of bollocks for them to now only start trying to do something about it. It's too late. Again, this may just be, just be my resentment on behalf of the care system.
[A 115:11]: Those that are meant to care have failed.
[B 115:21]: I just added that. So finally, Richard, it's just a closing— well, a closing and welfare cheque. Is there anything important that we have not covered our wording that you wanted to handle correctly?
[A 115:33]: No, no, you've been absolutely fantastic. You've delivered this like absolutely fantastic.
[B 115:49]: How are you feeling after discussing this, and do you feel safe to end the call?
[A 115:53]: Yeah, yeah, no, no, I'm not— I feel good actually. I feel good. I feel, and yeah, it's your job, I feel you've listened and you've extracted the right information. You know what I mean? You're not a robot. You're, yeah, yeah, I feel you've got compassion behind you. Yeah, it's made this whole process far easier.
[B 116:13]: Yeah, we're here to try and get the best possible outcome for you.
[A 116:16]: Yeah, yeah.
[B 116:17]: Obviously most of the time, um, you're not alone being the one who, but with saying like the money means nothing like a lot of people feel the same. And it is, yeah, it is more obviously the acknowledgement and the more of the panel admitting fault and taking accountability more than anything.
[A 116:37]: I think they've done that already by creating this system. They know there's been problems, you know what I mean?
[C 116:44]: Yeah.
[A 116:44]: But to the extent I don't think they do, and I don't think they ever will know. I don't think you'll speak to half the people involved to be honest with you. A lot of them have been dead by now, so you have no idea the true extent. This is just a statistics exercise for them. That's all this is.
[B 116:59]: Yeah, and we're gonna— when it comes in next year, there's also going to be the Church of England scheme. So really, yeah, so it's going to be even much. And with the Scotland one, obviously the storeys that have been detailed to us so far, obviously quite traumatic, I imagine, just not only for the people to have experienced it, but just even ourselves, just to hear anything. It is a shocking thing.
[A 117:25]: Yeah.
[B 117:25]: With the individually assessed Scottish redress applications, you get that, you get £100,000, because obviously, because they understand the severity of what's going on.
[A 117:34]: Yeah.
[B 117:35]: With the Church of England scheme, it's £600,000. So it shows you— yeah, exactly, it shows you how severe basically that's going to be. So obviously that's something more. At the end of the day, the role, what we're doing here, it's the job satisfaction obviously outweighs the storeys that we hear because what we know is that we're obviously doing a job to try and make, trying to give closure to a part of your life which obviously is very troubling. And obviously if we're able to get you any compensation in relation to that, Brilliant. But obviously, yeah, it's just a bonus on top of it. Yeah, more than anything, what we found is that the people who we're speaking to, they'd rather obviously know for sure that they're going to get this form of acknowledgement and to know that someone's being held accountable for it.
[A 118:27]: Yeah, yeah.
[B 118:28]: And so is there someone you can contact for support, or would you like any support service details?
[A 118:32]: No, I've got— I'm gonna meet a couple of colleagues now down at the bar. I'm gonna have a gin and tonic. I'm gonna go Chinese tonight. I'm over in Ireland on business, so yeah, I'm absolutely fine. But certainly I'll probably not sleep much tonight either, but again, that's just standard for me. And but all told, no, I'm not gonna jump off the windowsill. And for my kids later on— and actually one of my kids is here, he's one of my colleagues— so no, it's just I'm fine, absolutely fine.
[B 118:56]: No problem. What are you gonna offer the Chinese?
[A 118:59]: I don't know yet, I've never been to a Chinese in Ireland, so see what happens. And see what the crack is like.
[B 119:04]: Yeah, yeah, there you go. Well, I hope they have a lovely evening. But this is just the final question now, Richard. Has the next steps been explained to you?
[A 119:14]: Not really, no, to be honest with you, no.
[B 119:16]: Okay, I will, um, what I'm going to do is I'm now going to explain the next step to you. So I'm just going to answer that as yes. Um, so what will happen now is that I'm going to go away and I'm going to obviously draught your witness statement. I'm going to make it detailed, going to detail it within your first-person narrative.
[A 119:38]: Yep.
[B 119:38]: Because obviously this is your witness statement. I am then going to go through and I'm going to corroborate what you've said within this witness statement today, and I'm going to match it with the GP records, what we've collected. Yep. I'm going to match it with your childcare records, what we've collected, that being from Edinburgh City Council. Council, and also from the institution care setting called CMAB Care and Education. And following that, I will then make a bundle which will provide an exhibit sheet. It will provide an exhibit bundle of all relevant records which obviously corroborate what you've said today. And once that has been drafted and been completed, it is going to be sent to you directly at the email address what we have on file, which is richard@scouselaw.co.uk. Adampervs.com.
[A 120:21]: That's correct.
[B 120:22]: Yeah, and so that'll be sent to over to you to have a look at, um, and for you to sign. And you sign and obviously just state that the information in the witness statement detailed is, um, correct, um, and the best of your ability. And once you've sent that back to us, we'll be then in a position where we'll have a WhatsApp meeting with you. The meeting won't be with me, unfortunately. Currently, right? It will be with our claims operations manager, which is Jay Taylor, and also it will be with the head solicitor here at MMA Legal. And it is not a long phone call whatsoever. All you'll need is a form of ID, be it passport or driving licence. Just put the camera in front of your face like you're taking a selfie, show obviously the ID, and then on the call, the head solicitor will state if this is acceptable and if he's happy with that. Once you've then verified, we will then submit your application to the Scottish Redress Panel. At the moment, we are unsure of the time period, what it's going to take for them to respond. We are currently under the impression that is anywhere between 8 to 12 weeks. So hopefully, if that's quick—
[A 121:35]: I wasn't expecting that answer.
[B 121:37]: I know. Yeah. Hopefully are going to come through quickly. And I do have a lot of, um, witness statements this week, just so you are aware. And I've also got, um, witness statements in the back what I'm still drafting as well.
[A 121:50]: Sure.
[B 121:50]: But from what you've given me today, like, and everything what you've done on this call, like I said, you've been absolutely fantastic, Richard. Like, you've, you've not, um, got disgruntled or anything like that when I've needed to, like, interrupt you, which obviously is a bit of a awkward situation for us both. It's not something I would want to put myself in position of interrupting you, but it's essentially just for the fluidity of the witness statement for when I go to type it up. Yeah, so hopefully I'll be able to get this done within maybe like an hour, an hour and a half, right? Okay, and then we'll go from there. I'm hoping that I might be able to get this done for you at the end of this week on Friday. If not, um, I'll definitely have it sent over to you by the end of next Friday.
[A 122:29]: Okay, that's absolutely Absolutely fine, mate. Yeah, no problem at all.
[B 122:32]: No problem. Well, thank you very much again for obviously sharing your storey with me today.
[A 122:35]: No, listen, not a problem. Incredible. Good to speak to you, and I'll catch up with you soon.
[C 122:39]: Okay.
[B 122:39]: Yeah, of course. Have a lovely evening. Bye.
[A 122:41]: Yeah, you too.
[B 122:41]: Bye-bye., `sentiment_data` = [{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Hi there.\",\"start\":160,\"end\":1960,\"confidence\":0.57637537000000005349420462152920663356781005859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Hi Richard, it's James here from ML Legal.\",\"start\":1960,\"end\":4250,\"confidence\":0.86954414999999996016555314781726337969303131103515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"How are you?\",\"start\":4400,\"end\":4910,\"confidence\":0.7345338500000000436784830526448786258697509765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"How are you doing?\",\"start\":5040,\"end\":5790,\"confidence\":0.7921296399999999682250972909969277679920196533203125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I'm okay.\",\"start\":5940,\"end\":6580,\"confidence\":0.82706979999999996611137476065778173506259918212890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, okay.\",\"start\":6580,\"end\":7640,\"confidence\":0.55090344000000002200323478973587043583393096923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I do have to pass data protection purposes again just before we continue with the statement.\",\"start\":7640,\"end\":12330,\"confidence\":0.76293266000000004023462452096282504498958587646484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Could you please just confirm for me your date of birth, please, Richard?\",\"start\":12620,\"end\":15260,\"confidence\":0.9289994999999999780726511744433082640171051025390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"18th of March, 1960.\",\"start\":15260,\"end\":17640,\"confidence\":0.72416150000000001352162826151470653712749481201171875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Fantastic.\",\"start\":17640,\"end\":18220,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then just your postal address, please.\",\"start\":18220,\"end\":19980,\"confidence\":0.800848840000000006256186679820530116558074951171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yep, it's 44 Kingfisher Grove, Gallowshields, Tango Delta 1-2-2-Pet Hotel.\",\"start\":20120,\"end\":24740,\"confidence\":0.8827114000000000348933326677069999277591705322265625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Fantastic.\",\"start\":24740,\"end\":25840,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And just let you know again, calls are recorded for 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yeah.\",\"start\":354692,\"end\":356302,\"confidence\":0.45885107000000002752670980044058524072170257568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And what would follow breakfast?\",\"start\":362200,\"end\":363866,\"confidence\":0.90027259999999997841513277307967655360698699951171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You would get breakfast and you would go up, and I remember you go back up to\\u2014 back up to your room.\",\"start\":364238,\"end\":369415,\"confidence\":0.8888770999999999755658564026816748082637786865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, um, and then you would try\\u2014 I think I probably had a bath or a shower or something.\",\"start\":370826,\"end\":377503,\"confidence\":0.85792659999999998365893816298921592533588409423828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I really can't 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you ever refuse or deny contact?\",\"start\":447890,\"end\":449879,\"confidence\":0.72582449999999998357935737658408470451831817626953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I've never seen them for 3 weeks.\",\"start\":449945,\"end\":450834,\"confidence\":0.5726192599999999632842673236154951155185699462890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Was not allowed to see them.\",\"start\":451304,\"end\":452032,\"confidence\":0.84535320000000002682583044588682241737842559814453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"He wasn't allowed to see him?\",\"start\":453068,\"end\":454056,\"confidence\":0.583300200000000046429704525507986545562744140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Nope.\",\"start\":454137,\"end\":454315,\"confidence\":0.48655769999999998187689698170288465917110443115234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No family contact for 3 weeks.\",\"start\":454639,\"end\":456258,\"confidence\":0.65400683999999997819685404465417377650737762451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Did you have a request to try and contact your family?\",\"start\":456306,\"end\":458735,\"confidence\":0.8514475999999999711320697315386496484279632568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, yeah, yeah, I wanted my mum.\",\"start\":459370,\"end\":461042,\"confidence\":0.6373997300000000532094190930365584790706634521484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, yeah.\",\"start\":461332,\"end\":462731,\"confidence\":0.493536470000000004887397153652273118495941162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And there was once that they did come up, but, um, only because they wanted\\u2014 the assessment said, what, just me to see a 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worry.\",\"start\":497100,\"end\":499815,\"confidence\":0.706536199999999947607420835993252694606781005859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, I was not in a good way.\",\"start\":500674,\"end\":501995,\"confidence\":0.80306195999999996359974829829297959804534912109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Um, to say the least.\",\"start\":503247,\"end\":504292,\"confidence\":0.5492461299999999990717469700030051171779632568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Can you remember what the outcome was from you being seen by the child psychologist?\",\"start\":511049,\"end\":516057,\"confidence\":0.80869429999999997704662746400572359561920166015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, it was never discussed with me.\",\"start\":516105,\"end\":517042,\"confidence\":0.57347970000000003665263648144900798797607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I was never privy to that information.\",\"start\":517349,\"end\":518965,\"confidence\":0.6564330000000000442383907284238375723361968994140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So I just put the outcome of which was never discussed with me.\",\"start\":524180,\"end\":526466,\"confidence\":0.50220494999999998331219330793828703463077545166015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, none of this was discussed with me in any way, shape, or form.\",\"start\":526936,\"end\":530585,\"confidence\":0.57125663999999998221568375811330042779445648193359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was put in there so I couldn't abscond.\",\"start\":531721,\"end\":533853,\"confidence\":0.71709849999999997205435420255525968968868255615234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So now I'm just gonna go into the next question.\",\"start\":555151,\"end\":556677,\"confidence\":0.78061384000000000327190718962810933589935302734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"How did the other children genuinely treat you?\",\"start\":557261,\"end\":560733,\"confidence\":0.576040499999999955349494484835304319858551025390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, because I was in Edinburgh, it genuinely wasn't as bad, but there was still a tier system, um, as in hierarchy.\",\"start\":562266,\"end\":572269,\"confidence\":0.5875780999999999920646587270312011241912841796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Obviously I was still quite young, and there's children there up to 16.\",\"start\":572915,\"end\":576336,\"confidence\":0.8047874999999999889865875957184471189975738525390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The children there that were 16?\",\"start\":597700,\"end\":599060,\"confidence\":0.76264363999999995602507851799600757658481597900390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, there's older children.\",\"start\":599417,\"end\":600405,\"confidence\":0.68047296999999995481545056463801302015781402587890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, yeah, I should put the other children.\",\"start\":600470,\"end\":608562,\"confidence\":0.62969905000000003791882363657350651919841766357421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay, there were a tier system hierarchy.\",\"start\":608627,\"end\":610500,\"confidence\":0.75125604999999995303738842267193831503391265869140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was still quite young.\",\"start\":610904,\"end\":611760,\"confidence\":0.7546186999999999756028046249412000179290771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There were children there that were 16.\",\"start\":611953,\"end\":613859,\"confidence\":0.65842133999999996607499497258686460554599761962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, they were, they were the, like, say, the kingpins, you know what I mean?\",\"start\":615478,\"end\":618242,\"confidence\":0.69091550000000001574562702444382011890411376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So to speak.\",\"start\":623354,\"end\":624078,\"confidence\":0.73231034999999999879349843467934988439083099365234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":624561,\"end\":626250,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"How did they, how did the staff genuinely treat you?\",\"start\":627988,\"end\":630858,\"confidence\":0.75115100000000001312372432948905043303966522216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Like, uh, you're only the one he cared for, put it that way.\",\"start\":634504,\"end\":639624,\"confidence\":0.714371199999999983987208906910382211208343505859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You were there, they were there to do a job.\",\"start\":640050,\"end\":641846,\"confidence\":0.78172374000000000027199575924896635115146636962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know what I mean?\",\"start\":642251,\"end\":642542,\"confidence\":0.67174845999999999168750264288973994553089141845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They were turning up to do the job, but there was no one-to-one.\",\"start\":642591,\"end\":644906,\"confidence\":0.76231660000000001087272494260105304419994354248046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You were just there.\",\"start\":648027,\"end\":649191,\"confidence\":0.76460092999999995644344608081155456602573394775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, it was just a routine.\",\"start\":649579,\"end\":651585,\"confidence\":0.7540393499999999971095121509279124438762664794921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So the staff didn't care for you, they were only there to do a job.\",\"start\":668140,\"end\":670803,\"confidence\":0.65258439999999995340118630338110961019992828369140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was no one-to-one, you were just there.\",\"start\":670883,\"end\":672727,\"confidence\":0.80016860000000000763265006753499619662761688232421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was no routine.\",\"start\":673112,\"end\":674059,\"confidence\":0.69049499999999996990851514055975712835788726806640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And was there any form of rules, punishments, isolation, or unsafe arrangements that was enforced by the staff?\",\"start\":674716,\"end\":681805,\"confidence\":0.61162649999999996186517137175542302429676055908203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, they had a single cell that would put you in and strip you.\",\"start\":681869,\"end\":685141,\"confidence\":0.58858686999999998423760416699224151670932769775390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Oh, sorry, a single cell which they'd strip you?\",\"start\":686119,\"end\":688301,\"confidence\":0.59916340000000001264623961105826310813426971435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They'd strip you, and it had peepholes, and all the kids\\u2014 they'd make the kids bang on the door when they're\\u2014 because you wouldn't be\\u2014 you'd be allowed out for breakfast.\",\"start\":688782,\"end\":694700,\"confidence\":0.589853469999999990847072695032693445682525634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Hold on one second.\",\"start\":695408,\"end\":697368,\"confidence\":0.68062323000000002348741645619156770408153533935546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Sorry about this, Richard.\",\"start\":697532,\"end\":698332,\"confidence\":0.64079136000000003203780352123430930078029632568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":698626,\"end\":698920,\"confidence\":0.58435179999999997679793750648968853056430816650390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I just saw about this, correct?\",\"start\":725825,\"end\":726867,\"confidence\":0.86416389999999998483559693340794183313846588134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They had a single cell which they would strip you in.\",\"start\":727925,\"end\":729961,\"confidence\":0.58918625000000002245315045001916587352752685546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"There was peepholes, there was peepholes in the cell in which the other children would look through to mock you and bang on the door, correct?\",\"start\":730474,\"end\":737286,\"confidence\":0.68854979999999998963033931431709788739681243896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":737607,\"end\":737880,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And you would, you've been there for the duration of your punishment.\",\"start\":738360,\"end\":742128,\"confidence\":0.6046015000000000139124267661827616393566131591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You've been there for the duration of the punishment?\",\"start\":747450,\"end\":749796,\"confidence\":0.6785162700000000324251914207707159221172332763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, it was 3 days.\",\"start\":749876,\"end\":750985,\"confidence\":0.772247899999999987130649969913065433502197265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You've been there for 3 days, 3 days, 3 days, maybe 4 days, and you would be stripped naked and you would obviously bring your food in, but there's no\\u2014 there's no, um, nothing at all to do.\",\"start\":751097,\"end\":764290,\"confidence\":0.59957640000000000934932131713139824569225311279296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No books, no nothing.\",\"start\":764434,\"end\":765366,\"confidence\":0.58139269999999998450590510401525534689426422119140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So as you put, the punishment would last up to 3 or 4 days.\",\"start\":798059,\"end\":800389,\"confidence\":0.7317272999999999694153984819422475993633270263671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You would be naked, not provided any books or stimulant.\",\"start\":800486,\"end\":802347,\"confidence\":0.7585044499999999967343455864465795457363128662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They would only provide you with food.\",\"start\":802444,\"end\":805577,\"confidence\":0.5462690599999999729874389231554232537746429443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yep, correct.\",\"start\":805997,\"end\":806969,\"confidence\":0.5405896999999999508190740016289055347442626953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"They did have a potty in the corner, you pissing the pot legs.\",\"start\":807454,\"end\":809688,\"confidence\":0.5558020999999999656182581020402722060680389404296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"If you ever used the, uh, the pot, was it ever changed if you, if you requested for it to be changed?\",\"start\":822353,\"end\":829300,\"confidence\":0.86703669999999999351558699345332570374011993408203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, no, you once Once a day you would be let out to empty your piss pot, um, and that's it, you're back in again.\",\"start\":829365,\"end\":838377,\"confidence\":0.66229283999999999377195081251556985080242156982421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You didn't even have\\u2014 I know even in prison, like, you get exercise.\",\"start\":839480,\"end\":842100,\"confidence\":0.641275400000000050937387641170062124729156494140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"There's never any, nothing like that.\",\"start\":842181,\"end\":843557,\"confidence\":0.46150619999999997755679714828147552907466888427734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":847136,\"end\":849326,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So again, um, it is going to be, um Identifying what you'd now consider abuse that you suffered whilst she was at the assessment centre.\",\"start\":856055,\"end\":865900,\"confidence\":0.54466420000000004275619858162826858460903167724609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And so in relation to neglect, that would be any inadequate or withholding of food, clothing, warmth, hygiene, supervision, safety, medical care, education, or emotional support, unsafe confinement, failure to protect from bullying, violence, sexual harm, or other children or unsafe adults.\",\"start\":867787,\"end\":883809,\"confidence\":0.89768225000000001490008116888930089771747589111328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Looking back, would you say that you was a victim of neglect whilst she was at the assessment centre?\",\"start\":884292,\"end\":888148,\"confidence\":0.5227814299999999914092541075660847127437591552734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, 100%.\",\"start\":888363,\"end\":889337,\"confidence\":0.54147124000000002030930090768379159271717071533203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Predominantly psychological.\",\"start\":894890,\"end\":899917,\"confidence\":0.492550800000000010836487263077287934720516204833984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Looking back at your time when you was at the assessment centre, is there anything what you'd now consider as physical abuse?\",\"start\":910759,\"end\":918087,\"confidence\":0.53260695999999996264051560501684434711933135986328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You were given a punch here and there, yeah.\",\"start\":919064,\"end\":921179,\"confidence\":0.8217752000000000389690058000269345939159393310546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"If you step\\u2014 if you stepped out of line, if you're only going to put in a cell, you were given a punch or a slap.\",\"start\":922746,\"end\":927060,\"confidence\":0.693199200000000015364776118076406419277191162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Can you recall where they'd hit you?\",\"start\":938153,\"end\":939684,\"confidence\":0.80618590000000001083435563487000763416290283203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was it in the face?\",\"start\":940905,\"end\":942044,\"confidence\":0.813569399999999998129851519479416310787200927734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Genitals.\",\"start\":943425,\"end\":944170,\"confidence\":0.61176233999999996004959257334121502935886383056640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Give you a kick or a punch in the genitals.\",\"start\":944252,\"end\":946204,\"confidence\":0.5498893000000000252924792221165262162685394287109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Never anywhere that could be seen.\",\"start\":947750,\"end\":948859,\"confidence\":0.5606474999999999653255144949071109294891357421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Never.\",\"start\":949310,\"end\":949599,\"confidence\":0.43164802000000002113466734954272396862506866455078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Looking back at your time, would you say that there's anything what you would now consider as emotional abuse?\",\"start\":958978,\"end\":963380,\"confidence\":0.496141639999999994881108023037086240947246551513671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh yeah, yeah.\",\"start\":964793,\"end\":965719,\"confidence\":0.484886380000000005718874263038742356002330780029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then again, for looking back at your time at the assessment centre, is there anything what you'd now consider as sexual abuse?\",\"start\":967723,\"end\":972056,\"confidence\":0.495288200000000011780088016166700981557369232177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, no, no, no problem.\",\"start\":974363,\"end\":977093,\"confidence\":0.52579209999999998448316773647093214094638824462890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So I'm going to ask the following questions again in relation to all three levels of abuse that you suffered while you was at the assessment centre.\",\"start\":977800,\"end\":986055,\"confidence\":0.68965750000000003439026841078884899616241455078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So in relation to the neglect, Richard, could you please confirm who was involved or responsible?\",\"start\":986714,\"end\":992078,\"confidence\":0.7342729999999999535020833718590438365936279296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The system.\",\"start\":993540,\"end\":994182,\"confidence\":0.4747141999999999750770030004787258803844451904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The system is the system, yeah, clear and simple.\",\"start\":995162,\"end\":997892,\"confidence\":0.6596100000000000296296320811961777508258819580078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There is only one answer, yeah, yeah, it's the system.\",\"start\":998117,\"end\":1000735,\"confidence\":0.57955360000000000209041672860621474683284759521484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Edinburgh Council.\",\"start\":1001008,\"end\":1002695,\"confidence\":0.74940704999999996349657749306061305105686187744140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Or in our children's panel allowed this to happen by putting the children in here.\",\"start\":1003420,\"end\":1008892,\"confidence\":0.8872884500000000063124616644927300512790679931640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Can you think of any specific\\u2014 sorry, can you remember any names or any specific roles, descriptions of the staff?\",\"start\":1021296,\"end\":1031050,\"confidence\":0.76737080000000001955839934453251771628856658935546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"One springs to mind, and his name is Ronnie Motherwell.\",\"start\":1032376,\"end\":1036008,\"confidence\":0.8220927000000000095525365395587868988513946533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Ronnie Motherwell?\",\"start\":1037399,\"end\":1038431,\"confidence\":0.85937995000000000356266127710114233195781707763671875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes.\",\"start\":1041826,\"end\":1041891,\"confidence\":0.461038950000000002926725528595852665603160858154296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And would you say, um, Ronnie Motherwell was responsible for any of the abuse that you suffered when you was there?\",\"start\":1042004,\"end\":1050094,\"confidence\":0.63941199999999998038191506566363386809825897216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Could you specifically highlight which levels of abuse?\",\"start\":1051359,\"end\":1054205,\"confidence\":0.576542200000000004678213372244499623775482177734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Which type of abuse?\",\"start\":1054464,\"end\":1056146,\"confidence\":0.6524803999999999604142431053332984447479248046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Punchy.\",\"start\":1056469,\"end\":1056744,\"confidence\":0.54248540000000000649293951937579549849033355712890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He would kick you if you were gonna get\\u2014 yeah, I mean, it's\\u2014 yeah, just an odd dig.\",\"start\":1057046,\"end\":1062064,\"confidence\":0.6268983500000000486096496388199739158153533935546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was not to the extent as Lendrick Muir, but there was\\u2014 you're always alert, you know.\",\"start\":1062144,\"end\":1068700,\"confidence\":0.84982239999999997781543470409815199673175811767578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I mean, you knew what was coming if you stood out of line.\",\"start\":1068748,\"end\":1071045,\"confidence\":0.5326003999999999738435008111991919577121734619140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":1071595,\"end\":1071918,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And again, in relation to who was responsible, um, for the physical abuse, um, who would you say was involved or responsible for that?\",\"start\":1090948,\"end\":1101476,\"confidence\":0.56744369999999999532036554228398017585277557373046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Staff.\",\"start\":1101783,\"end\":1102107,\"confidence\":0.68702227000000004597524139171582646667957305908203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":1103158,\"end\":1103336,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Do you remember any specific names?\",\"start\":1103449,\"end\":1104678,\"confidence\":0.87810040000000000315338866130332462489604949951171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, Ronnie Motherwell was one.\",\"start\":1105115,\"end\":1106133,\"confidence\":0.7616464499999999748780510344658978283405303955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, not really.\",\"start\":1107598,\"end\":1108440,\"confidence\":0.56558059999999998890274355289875529706478118896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He always starts\\u2014 he always sprung to mind.\",\"start\":1108506,\"end\":1110504,\"confidence\":0.69665915000000000478763695355155505239963531494140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Um, he was a Scouse, like, yeah, in the highest order.\",\"start\":1111537,\"end\":1115094,\"confidence\":0.8592788000000000092626351033686660230159759521484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And again, in relation to the emotional abuse, um, are you able to confirm who was involved or responsible?\",\"start\":1133385,\"end\":1138468,\"confidence\":0.56904279999999995975912270296248607337474822998046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, everybody dealt with my care package, to be fair.\",\"start\":1140391,\"end\":1144131,\"confidence\":0.7764216999999999924142457530251704156398773193359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Everyone dealt with your care package?\",\"start\":1144725,\"end\":1146555,\"confidence\":0.8141269700000000053563553592539392411708831787109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Everybody dealt with my care package, yeah, because I mean, I go to an assessment centre\\u2014 sorry, I go to a children's panel, and there was no dialogue with myself.\",\"start\":1146684,\"end\":1158162,\"confidence\":0.52558599999999999763389268991886638104915618896484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I went there because I kept absconding from Landryk Muir, and the next thing I know, I walked\\u2014 I was shackled and put into a social worker's car.\",\"start\":1158226,\"end\":1168661,\"confidence\":0.49246224999999999027977537480182945728302001953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Taken from my parents, no explanation, no nothing.\",\"start\":1170589,\"end\":1173849,\"confidence\":0.6392463999999999924028770692530088126659393310546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You were shackled, did you say?\",\"start\":1174588,\"end\":1175937,\"confidence\":0.61705816000000002219394446001388132572174072265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Handcuffs, eye cuffs, yeah, yeah, cuffs, so I couldn't abscond, I couldn't run away, because if I got to that door, I would have, trust me.\",\"start\":1176050,\"end\":1186667,\"confidence\":0.65301036999999995114052353528677485883235931396484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, so you was putting cuffs on, then putting cuffs and taken to the car, then straight to the assessment centre, straight there.\",\"start\":1186828,\"end\":1194297,\"confidence\":0.724248699999999967502617437276057898998260498046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, there's no passing go, there's no goodbye to parents, nothing.\",\"start\":1194410,\"end\":1201785,\"confidence\":0.671571970000000018075070329359732568264007568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I always remember the children's panel had a button under the table, and I knew\\u2014 obviously I knew exactly what was going to happen.\",\"start\":1209647,\"end\":1218100,\"confidence\":0.6514202399999999837376662981114350259304046630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The button was pressed, you could hear it.\",\"start\":1218729,\"end\":1220665,\"confidence\":0.76100372999999998935294343027635477483272552490234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, indicate them to lock the doors down the stairs.\",\"start\":1221243,\"end\":1223549,\"confidence\":0.71590359999999997331343593032215721905231475830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And was this the door downstairs?\",\"start\":1230412,\"end\":1232342,\"confidence\":0.845036270000000033775222618714906275272369384765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You mean in the entrance of the building?\",\"start\":1232422,\"end\":1233613,\"confidence\":0.7824294000000000526284793522791005671024322509765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Correct.\",\"start\":1234031,\"end\":1234368,\"confidence\":0.58715682999999996294349102754495106637477874755859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, yeah, they sealed it so I couldn't get out.\",\"start\":1234594,\"end\":1236604,\"confidence\":0.52989834999999996245634292790782637894153594970703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Hi, this is Craig.\",\"start\":1250472,\"end\":1251812,\"confidence\":0.75603629999999999444781906277057714760303497314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Hi Craig, it's Leah Horland from Eleanor Legal.\",\"start\":1252959,\"end\":1256319,\"confidence\":0.90649959999999996096420318281161598861217498779296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Is now still a good time to conduct your witness statement?\",\"start\":1256707,\"end\":1259111,\"confidence\":0.86225956999999997520944816642440855503082275390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So now we're just going to go through each level of the abuse.\",\"start\":1261182,\"end\":1265279,\"confidence\":0.71929586000000000911569486561347730457782745361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"If you're able to provide one clear example of what happened, where and when did it occur, what was happening before the abuse took place, during, and afterwards.\",\"start\":1265424,\"end\":1275541,\"confidence\":0.71797529999999998295834302552975714206695556640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So we'll start first with the neglect.\",\"start\":1275994,\"end\":1277469,\"confidence\":0.490982320000000027615527642410597763955593109130859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Could you please provide me with one clear example of what happened, Richard?\",\"start\":1280155,\"end\":1283272,\"confidence\":0.83466476000000000556866552869905717670917510986328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, well, neglect to me was being put in a room for 3 days, potentially, or longer or shorter, and on average 3 days with no clothing, no stimulation, no light.\",\"start\":1283934,\"end\":1299591,\"confidence\":0.662523100000000031428726288140751421451568603515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Kind of your final chance to say what you need to say.\",\"start\":1303580,\"end\":1308116,\"confidence\":0.857036050000000049209347707801498472690582275390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And what abuse did you want?\",\"start\":1308681,\"end\":1310118,\"confidence\":0.4935943799999999992422772265854291617870330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"I mean, you got a drink or something nearby?\",\"start\":1310312,\"end\":1313842,\"confidence\":0.87781719999999996417727743391878902912139892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, people can understand.\",\"start\":1316313,\"end\":1318387,\"confidence\":0.52628094000000003038763907170505262911319732666015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You mean you're ripped from your family, put into this surrounding without any chat, dialogue, anything?\",\"start\":1318468,\"end\":1326079,\"confidence\":0.83787595999999997520291117325541563332080841064453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"C\",\"text\":\"Some questions could be quite upsetting because to give concerning home and care in the same past.\",\"start\":1327200,\"end\":1331598,\"confidence\":0.852978470000000044137777877040207386016845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Just take your right side now.\",\"start\":1332810,\"end\":1333876,\"confidence\":0.7759169999999999678408357794978655874729156494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"And before we do start, have you previously made any civil claim, criminal injuries claim, retrafication complaint, police report, inquiry statement, or claim to another team about any assistance you received?\",\"start\":1335766,\"end\":1349367,\"confidence\":0.7583718999999999876848733038059435784816741943359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"And have you ever received any payment, apology, settlement, or decision Do you recall what happened after this?\",\"start\":1351126,\"end\":1365427,\"confidence\":0.80825749999999996209254504719865508377552032470703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What respect?\",\"start\":1366553,\"end\":1367249,\"confidence\":0.50517434000000005500652378032100386917591094970703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So once you was obviously let out of the room, all right, just go back into mainstream then.\",\"start\":1367605,\"end\":1373399,\"confidence\":0.8004305400000000236815367316012270748615264892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, you get your collection of clothes, you get your clothes back, and you just go back into your room.\",\"start\":1374760,\"end\":1379338,\"confidence\":0.8039104999999999723314658695016987621784210205078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But I was put in there for 3 days because I refused to eat for 4 days.\",\"start\":1385067,\"end\":1389757,\"confidence\":0.8823676000000000296807911581709049642086029052734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You refused to eat for 4 days?\",\"start\":1394402,\"end\":1396544,\"confidence\":0.81151870000000003724238695212989114224910736083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Yep.\",\"start\":1398780,\"end\":1398891,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So now this will be in relation to the emotional abuse.\",\"start\":1407510,\"end\":1410871,\"confidence\":0.56030535999999997454068534352700226008892059326171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Are you able to provide a clear example of what happened, where and when did it occur, what happened before, during, and afterwards?\",\"start\":1412410,\"end\":1417921,\"confidence\":0.87302420000000002797690967781818471848964691162109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I mean, I'm sounding like a stuck record here, but the motion\\u2014 the emotional abuse started when I was in that children's panel, you know what I mean?\",\"start\":1420379,\"end\":1428213,\"confidence\":0.6871083000000000051699089453904889523983001708984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There was never any questions as to why I absconded from Lendrickmuir.\",\"start\":1429163,\"end\":1433956,\"confidence\":0.72516550000000001841016228354419581592082977294921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And obviously I could have told somebody, um, but I was just labelled as this delinquent, and then the best thing was just to lock me up.\",\"start\":1435980,\"end\":1448882,\"confidence\":0.6959874999999999811706175023573450744152069091796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And that emotionally screwed me up big time.\",\"start\":1451962,\"end\":1454896,\"confidence\":0.96639620000000003852136387649807147681713104248046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's just to go back a little bit, and if ever you do feel like obviously that you're repeating yourself I do apologise, obviously, for the repetitive questions.\",\"start\":1480577,\"end\":1490829,\"confidence\":0.59645479999999995168735722472774796187877655029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"If the question\\u2014 if the answer is the same, don't worry about giving a repetitive answer.\",\"start\":1491573,\"end\":1496621,\"confidence\":0.74134759999999999546815843132208101451396942138671875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"It's still okay to do so.\",\"start\":1496685,\"end\":1498043,\"confidence\":0.65135854000000004138115627938532270491123199462890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Okay, no problem.\",\"start\":1498302,\"end\":1500162,\"confidence\":0.5840469600000000038875214158906601369380950927734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And finally, the final example, if you'd be able to give one clear example of what happened in relation to the physical abuse, where and when did it occur and what happened?\",\"start\":1500631,\"end\":1511144,\"confidence\":0.59593916000000002330949655515723861753940582275390625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"It wasn't as bad as previous establishments.\",\"start\":1511459,\"end\":1517550,\"confidence\":0.52402603999999997075320834483136422932147979736328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But I mean, we were teenagers, and if you anything out of line, then you would get a dig, you got punched.\",\"start\":1518514,\"end\":1526693,\"confidence\":0.71932936000000002874088522730744443833827972412109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So it would happen, might happen on a daily basis, it might happen every 3 days, just when I got a bit cocky or rebelled, you know what I mean, you're put back into line.\",\"start\":1527367,\"end\":1537570,\"confidence\":0.56761479999999997492210468408302403986454010009765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So you said you'd receive a dig?\",\"start\":1544092,\"end\":1547170,\"confidence\":0.66653919999999999834727759662200696766376495361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"A dig or a punch?\",\"start\":1547798,\"end\":1548491,\"confidence\":0.77754325000000001910649416458909399807453155517578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, a dig, as in a dig in the ribs, or yeah, punching genitals, or kicking genitals.\",\"start\":1548604,\"end\":1552519,\"confidence\":0.51410290000000002930136133727501146495342254638671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And again, can you recall anything what was happening, what would happen after this, after being in receipt of a punch?\",\"start\":1571467,\"end\":1578131,\"confidence\":0.87525487000000001813759809010662138462066650390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You would just go on about your daily routine, whatever that may be, the norm.\",\"start\":1579110,\"end\":1585870,\"confidence\":0.73993220000000003988560592915746383368968963623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was just accepted.\",\"start\":1592604,\"end\":1593685,\"confidence\":0.7151139399999999479717871508910320699214935302734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"When you say it was accepted, was this by members of staff?\",\"start\":1595460,\"end\":1599140,\"confidence\":0.865621500000000043684167394530959427356719970703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Not by me.\",\"start\":1599510,\"end\":1599911,\"confidence\":0.4859904299999999732762034909683279693126678466796875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"It was\\u2014 I just accepted it because I was\\u2014 it was, it was the right thing to do in my head.\",\"start\":1600008,\"end\":1605025,\"confidence\":0.69577604999999997925641537221963517367839813232421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, I had been out of hand or I'd done whatever I'd done, and I mean, and that was your\\u2014 I mean, obviously there's consequences in life, and that to me is a consequence.\",\"start\":1605945,\"end\":1613435,\"confidence\":0.5117661399999999805032757649314589798450469970703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"At the time, when you're a teenager, you just don't know any better.\",\"start\":1615375,\"end\":1617729,\"confidence\":0.6542122999999999688469642933341674506664276123046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":1624487,\"end\":1636533,\"confidence\":0.58435179999999997679793750648968853056430816650390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So now the relating 5 questions are going to be very repetitive, but it's just going to be in relation to the neglect, emotional, physical abuse.\",\"start\":1645474,\"end\":1652909,\"confidence\":0.79748520000000000518269871463417075574398040771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"How often did the neglect happen?\",\"start\":1653406,\"end\":1655537,\"confidence\":0.574992949999999947152673485106788575649261474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Over what period?\",\"start\":1656114,\"end\":1656819,\"confidence\":0.76777660000000003126530145891592837870121002197265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And did it ever change or become worse?\",\"start\":1656868,\"end\":1658534,\"confidence\":0.7816435999999999939547024041530676186084747314453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Well, you were neglected from the minute you were in there.\",\"start\":1658999,\"end\":1661354,\"confidence\":0.8476777699999999970970065987785346806049346923828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Really, I mean, from day 1 to day 21, you were neglected.\",\"start\":1662220,\"end\":1667588,\"confidence\":0.76318030000000003365556722201290540397167205810546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Looking back, you know, I mean, I mean, you wouldn't treat an animal the way that we were treated as children.\",\"start\":1670609,\"end\":1675017,\"confidence\":0.71995229999999998948823076716507785022258758544921875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"This is a big thing.\",\"start\":1683279,\"end\":1684057,\"confidence\":0.54810420000000004137064024689607322216033935546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"We were children, okay?\",\"start\":1684170,\"end\":1685774,\"confidence\":0.66437480000000004309868018026463687419891357421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And it's horrendous.\",\"start\":1686341,\"end\":1688204,\"confidence\":0.9105917999999999512539261559140868484973907470703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Say she had been there since the 2nd of August 1968 and that Crosslet is the only home that she has known.\",\"start\":1696190,\"end\":1702170,\"confidence\":0.8877036000000000370846464647911489009857177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"You remained at Crosslet during your early childhood, but Crosslet was under quarryers but it was not classed as a quarryer's home.\",\"start\":1704050,\"end\":1711750,\"confidence\":0.77114300000000002288658151883282698690891265869140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"So it's\\u2014 does that make sense?\",\"start\":1711750,\"end\":1713080,\"confidence\":0.79761910000000002529674247853108681738376617431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"[Speaker:MR RICHARD GARRIE] And again, the same question but this time in relation to the emotional abuse, Richard.\",\"start\":1713080,\"end\":1718530,\"confidence\":0.5846404400000000389781007470446638762950897216796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"How often did this happen, over what period, and did it ever change or become worse.\",\"start\":1718530,\"end\":1722062,\"confidence\":0.74195730000000004178417611910845153033733367919921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"My emotions were\\u2014 I mean, I couldn't focus, I couldn't think, and I was just robotic.\",\"start\":1722500,\"end\":1730661,\"confidence\":0.90818440000000000278390643870807252824306488037109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, I was in the system, so your emotions didn't come into anything back then.\",\"start\":1731148,\"end\":1740386,\"confidence\":0.6861414999999999597690703012631274759769439697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Was 1973.\",\"start\":1747250,\"end\":1748710,\"confidence\":0.8161251000000000477285766464774496853351593017578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"You've been there from the age of 5, and it looks like you were there for about a year.\",\"start\":1748710,\"end\":1753230,\"confidence\":0.7885543999999999886796331338700838387012481689453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I couldn't think.\",\"start\":1754490,\"end\":1755450,\"confidence\":0.62296680000000004273630338502698577940464019775390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I was robotic.\",\"start\":1755450,\"end\":1756060,\"confidence\":0.60987320000000000419504431192763149738311767578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was just in the system.\",\"start\":1756410,\"end\":1757360,\"confidence\":0.59827010000000002687414735191850923001766204833984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"My emotions never came into question back then.\",\"start\":1757450,\"end\":1759780,\"confidence\":0.68298804999999995768433791454299353063106536865234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, no, obviously I'm fucked up.\",\"start\":1760090,\"end\":1762790,\"confidence\":0.94576709999999997169339849278912879526615142822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That's, again, that's the way I felt at the time.\",\"start\":1763850,\"end\":1765680,\"confidence\":0.82931732999999996369666632745065726339817047119140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"That's just\\u2014 my head was just done.\",\"start\":1765830,\"end\":1769000,\"confidence\":0.49591193000000000079552364695700816810131072998046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"'88 until '81.\",\"start\":1773988,\"end\":1775367,\"confidence\":0.8837454300000000539938582733157090842723846435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"I've got a 6-month family placement.\",\"start\":1777631,\"end\":1781016,\"confidence\":0.89122884999999996136210711483727209270000457763671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And again, it might seem a bit repeated, but in relation to the physical abuse, how often did this happen?\",\"start\":1783207,\"end\":1789873,\"confidence\":0.5312094000000000537653477294952608644962310791015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Over what period?\",\"start\":1790454,\"end\":1791052,\"confidence\":0.76777660000000003126530145891592837870121002197265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And did it ever change or become worse?\",\"start\":1791100,\"end\":1792574,\"confidence\":0.7816435999999999939547024041530676186084747314453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It didn't come any worse because there was cameras and they couldn't really make it any worse as such.\",\"start\":1793401,\"end\":1800885,\"confidence\":0.7927589999999999914592763161635957658290863037109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It happened periodically.\",\"start\":1801634,\"end\":1803328,\"confidence\":0.78693880000000004937277253702632151544094085693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It could happen once a day, it could happen once every 3 days.\",\"start\":1806636,\"end\":1809431,\"confidence\":0.81705755000000002130633447450236417353153228759765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So it could be once a day or once every\\u2014 yeah, it was really\\u2014 I mean, that was their form of punishment when we were out of line.\",\"start\":1815880,\"end\":1823015,\"confidence\":0.493342129999999989831138691442902199923992156982421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"And do you understand the purpose of the statement?\",\"start\":1827220,\"end\":1832900,\"confidence\":0.77004879999999997775006477240822277963161468505859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"And do you agree that it can be used for your Scottish redress application alongside any supporting evidence?\",\"start\":1833120,\"end\":1839320,\"confidence\":0.9190805600000000463722926724585704505443572998046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"C\",\"text\":\"Amazing.\",\"start\":1839320,\"end\":1840580,\"confidence\":0.80193170000000002506368446120177395641803741455078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"C\",\"text\":\"So I'm gonna ask some questions about your personal background and your entry into care, but I know that that would be a bit difficult for you.\",\"start\":1840580,\"end\":1847500,\"confidence\":0.5015340999999999826997054697130806744098663330078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We're now on to the next question.\",\"start\":1847610,\"end\":1849190,\"confidence\":0.85310196999999998723751559737138450145721435546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Again, it'll be asked again, um, 3 times, just in relation to the abuse of which you've suffered.\",\"start\":1849280,\"end\":1855100,\"confidence\":0.6249029999999999862581034903996624052524566650390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So I do apologise if it becomes a bit tedious or repetitive.\",\"start\":1855100,\"end\":1856880,\"confidence\":0.6051206000000000084781959230895154178142547607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So in relation to the neglect, what immediate effects did you experience?\",\"start\":1859875,\"end\":1863638,\"confidence\":0.73715059999999998918696064720279537141323089599609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I mean, worthless.\",\"start\":1865680,\"end\":1868783,\"confidence\":0.8689959000000000433061586591065861284732818603515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, all my self-respect.\",\"start\":1870002,\"end\":1873015,\"confidence\":0.6563052000000000330004468196420930325984954833984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"As in, you like lost all your self-respect?\",\"start\":1876550,\"end\":1878543,\"confidence\":0.868087229999999987484216035227291285991668701171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, a lot.\",\"start\":1878719,\"end\":1879458,\"confidence\":0.650149639999999973127842167741619050502777099609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I mean, whatever respect I did have for myself, it was gone.\",\"start\":1879507,\"end\":1881499,\"confidence\":0.529085400000000039000269680400379002094268798828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I absolutely despised my family because of this.\",\"start\":1883511,\"end\":1886245,\"confidence\":0.97685074999999998990318772484897635877132415771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Do you know anything about why you were put into care?\",\"start\":1886746,\"end\":1889124,\"confidence\":0.6389506499999999533656591665931046009063720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, just life.\",\"start\":1894810,\"end\":1898014,\"confidence\":0.564058839999999950265419101924635469913482666015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I just hated life.\",\"start\":1898952,\"end\":1902027,\"confidence\":0.97006153999999999992809307514107786118984222412109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's perfectly fine, Richard.\",\"start\":1904929,\"end\":1906272,\"confidence\":0.6842740000000000488711293655796907842159271240234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And we're now going to go into relation to the emotional abuse.\",\"start\":1906872,\"end\":1910676,\"confidence\":0.52634597000000005184716656003729440271854400634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What immediate effects did you experience?\",\"start\":1910822,\"end\":1912344,\"confidence\":0.83028500000000005076827847005915828049182891845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was there any fear, shame?\",\"start\":1912441,\"end\":1913559,\"confidence\":0.620450799999999969003283695201389491558074951171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Sleep problems, bedwetting, running away, behaviour, or school changes?\",\"start\":1914094,\"end\":1917454,\"confidence\":0.73687800000000003297628836662624962627887725830078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I couldn't run away because we were obviously locked in.\",\"start\":1918213,\"end\":1923377,\"confidence\":0.50961920000000004993268021280528046190738677978515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, what else?\",\"start\":1923636,\"end\":1927247,\"confidence\":0.76018189999999996597779272633488290011882781982421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Emotional.\",\"start\":1928409,\"end\":1929184,\"confidence\":0.6335461000000000009180212146020494401454925537109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Um, just take your time.\",\"start\":1929926,\"end\":1933073,\"confidence\":0.79041576000000002277801058880868367850780487060546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's best to try and maybe think of it as like, how do you remember how it made you feel?\",\"start\":1933235,\"end\":1938135,\"confidence\":0.79213666999999998719061977681121788918972015380859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Oh gosh.\",\"start\":1939009,\"end\":1939438,\"confidence\":0.5314380499999999951654672258882783353328704833984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Worthless, just like I was a nobody.\",\"start\":1940707,\"end\":1943397,\"confidence\":0.7365467999999999459959099112893454730510711669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I just felt\\u2014 and I was existing but not living, you know what I mean?\",\"start\":1944434,\"end\":1951844,\"confidence\":0.55810605999999995940896724277990870177745819091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":1952422,\"end\":1952840,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I just felt that there was\\u2014 I mean, I had a name, but that was all I had.\",\"start\":1953964,\"end\":1957515,\"confidence\":0.81090969999999995554418319443357177078723907470703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I was a nobody, and I was treated like a nobody.\",\"start\":1957885,\"end\":1961988,\"confidence\":0.8997597699999999587561205771635286509990692138671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I was treated like a problem child.\",\"start\":1962343,\"end\":1964088,\"confidence\":0.964041350000000019093704395345412194728851318359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, so I just couldn't run away as I was locked in.\",\"start\":1980707,\"end\":1982887,\"confidence\":0.56874937000000003184396746291895397007465362548828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I felt worthless, like I was a nobody.\",\"start\":1982985,\"end\":1984840,\"confidence\":0.95700289999999998968860381864942610263824462890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was not living, I was just existing.\",\"start\":1985100,\"end\":1986516,\"confidence\":0.602927699999999955338125801063142716884613037109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I felt like all I had was my name.\",\"start\":1987340,\"end\":1989078,\"confidence\":0.57196959999999996693276216319645754992961883544921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I was treated as a problem child.\",\"start\":1989242,\"end\":1990554,\"confidence\":0.9605757600000000007156586434575729072093963623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yep.\",\"start\":1991243,\"end\":1991484,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"No problem.\",\"start\":1992431,\"end\":1993057,\"confidence\":0.6486826999999999454615817739977501332759857177734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And then again, and this is just in relation to the physical abuse which you suffered, what immediate effects did you experience from the physical abuse?\",\"start\":1993795,\"end\":2002318,\"confidence\":0.579722999999999988318677424103952944278717041015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"To be honest with you, James, I've become numb.\",\"start\":2003281,\"end\":2005207,\"confidence\":0.60034233000000003510621127134072594344615936279296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I've come numb to it, and it just\\u2014 it became part of life.\",\"start\":2005785,\"end\":2008914,\"confidence\":0.6332183000000000117069021143834106624126434326171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was\\u2014 I just accepted it.\",\"start\":2017895,\"end\":2019198,\"confidence\":0.634103300000000036362735045258887112140655517578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, you couldn't do anything else but\\u2014 you're locked in, you couldn't do nothing, you couldn't run in to speak to your mum.\",\"start\":2019745,\"end\":2025070,\"confidence\":0.5596149599999999946220441415789537131786346435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, you had nobody to turn to.\",\"start\":2025681,\"end\":2026968,\"confidence\":0.50061409999999995079633663408458232879638671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"I'll move on now to the quarry at home, which was house number 1\\u2014 oh, was it number 11?\",\"start\":2029408,\"end\":2038028,\"confidence\":0.90703546999999995481545056463801302015781402587890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"C\",\"text\":\"Sorry, that's that.\",\"start\":2038110,\"end\":2039281,\"confidence\":0.506210700000000013432099876808933913707733154296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Yeah.\",\"start\":2039677,\"end\":2040006,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"When you were there, was that in a house or was it in like a\\u2014 The final\\u2014 oh, sorry.\",\"start\":2041956,\"end\":2046270,\"confidence\":0.67511182999999996834361581932171247899532318115234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So there's only 3 more questions in relation to this care setting.\",\"start\":2046607,\"end\":2049237,\"confidence\":0.8632427000000000294477331408415921032428741455078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Did anyone witness, know about it, or experience something similar?\",\"start\":2049830,\"end\":2053166,\"confidence\":0.86930823000000001510301217422238551080226898193359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, everybody knew what was going on there.\",\"start\":2054381,\"end\":2057271,\"confidence\":0.68802160000000001094377921617706306278705596923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Everybody knew it, like.\",\"start\":2057432,\"end\":2060270,\"confidence\":0.61559109999999994666808333931840024888515472412109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Can you remember any names?\",\"start\":2061281,\"end\":2062548,\"confidence\":0.85805357000000004319417712395079433917999267578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I was only there for a short period of time, only 3 weeks, as I say.\",\"start\":2062981,\"end\":2066429,\"confidence\":0.77847045999999997523133288268581964075565338134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I can't remember.\",\"start\":2066990,\"end\":2067535,\"confidence\":0.52505690000000004857838575844652950763702392578125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's perfectly fine.\",\"start\":2067927,\"end\":2070321,\"confidence\":0.64607449999999999601385525238583795726299285888671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, as I see it, it was just\\u2014 it was life, it was normal.\",\"start\":2072666,\"end\":2077165,\"confidence\":0.63291010000000003099529521932709030807018280029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Um, can you remember anything about your daily life there?\",\"start\":2078420,\"end\":2081022,\"confidence\":0.83384049999999998448174665099941194057464599609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"So what was the actual college itself like?\",\"start\":2081119,\"end\":2083058,\"confidence\":0.79289080000000000669757582727470435202121734619140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And I think it was normal for the staff just to, to do it, and it was just accepted.\",\"start\":2083365,\"end\":2087260,\"confidence\":0.654898100000000038534153645741753280162811279296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Okay, what about any of the food?\",\"start\":2098223,\"end\":2100841,\"confidence\":0.8519963600000000081280404629069380462169647216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Can you remember what any of the food was like?\",\"start\":2100906,\"end\":2102344,\"confidence\":0.87626236999999995713750422510202042758464813232421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Okay.\",\"start\":2106379,\"end\":2106656,\"confidence\":0.58435179999999997679793750648968853056430816650390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"And did you do schoolwork?\",\"start\":2108520,\"end\":2110826,\"confidence\":0.7718610999999999666698613509652204811573028564453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So, but everyone knew, everybody knew what was going on there.\",\"start\":2112399,\"end\":2114670,\"confidence\":0.678217599999999976034814608283340930938720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I can't remember the names as I was only there for 3 weeks.\",\"start\":2114992,\"end\":2117328,\"confidence\":0.563404699999999980519760356401093304157257080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was life to me at this point.\",\"start\":2117892,\"end\":2119342,\"confidence\":0.56960076000000003926260205844300799071788787841796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was like, I was led to believe that this was that it was normal behaviour, that it was also normal for the staff to do it, like it was accepted.\",\"start\":2119600,\"end\":2127118,\"confidence\":0.73224425000000004093436700713937170803546905517578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, it's just been\\u2014 if you've done something wrong, you get punished.\",\"start\":2127327,\"end\":2130249,\"confidence\":0.797143099999999993343635651399381458759307861328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And yeah, a kick or a punch was a punishment, and that's just become the norm.\",\"start\":2130619,\"end\":2134408,\"confidence\":0.75208770000000002564632950452505610883235931396484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Yeah.\",\"start\":2134713,\"end\":2134890,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"What about hygiene-wise?\",\"start\":2135050,\"end\":2136190,\"confidence\":0.80551150000000004691713684223941527307033538818359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Did you get any toiletries, you know, shower gel, shampoo, toothpaste?\",\"start\":2136319,\"end\":2140927,\"confidence\":0.8415861000000000036180836104904301464557647705078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was that provided?\",\"start\":2141473,\"end\":2145937,\"confidence\":0.8452224999999999877076106713502667844295501708984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Did you ever tell anyone or try to get help?\",\"start\":2149438,\"end\":2151849,\"confidence\":0.7550396299999999616403556501609273254871368408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I had nobody I could tell because everybody that I knew was in the system.\",\"start\":2152733,\"end\":2157491,\"confidence\":0.65336220000000000407425204684841446578502655029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"And what about clothes?\",\"start\":2158132,\"end\":2159133,\"confidence\":0.7409860999999999808807160661672241985797882080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Were you given any fresh clothing?\",\"start\":2159198,\"end\":2160773,\"confidence\":0.87824553000000005198444341658614575862884521484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I mean, who would believe us as children?\",\"start\":2163502,\"end\":2164850,\"confidence\":0.678424600000000044275338950683362782001495361328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"We were never believed, never.\",\"start\":2164997,\"end\":2166325,\"confidence\":0.8012869400000000030814817364444024860858917236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then Robert, finally, what was different at this placement compared with the others?\",\"start\":2182441,\"end\":2187584,\"confidence\":0.88375585999999994868403518921695649623870849609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You couldn't go.\",\"start\":2189900,\"end\":2190445,\"confidence\":0.580691340000000000287627699435688555240631103515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I couldn't escape.\",\"start\":2190616,\"end\":2191230,\"confidence\":0.5654846399999999828622776476549915969371795654296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I had to accept what was coming or what I was getting.\",\"start\":2193996,\"end\":2196960,\"confidence\":0.77815204999999998403126255652750842273235321044921875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"C\",\"text\":\"Yeah, absolutely.\",\"start\":2208494,\"end\":2211943,\"confidence\":0.50143020000000004809947995454422198235988616943359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So now that concludes, um, your second care setting, um, being at the assessment centre.\",\"start\":2213249,\"end\":2218338,\"confidence\":0.83735700000000001796962578737293370068073272705078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Um, I know, again, apologise for the, uh, tediousness of the questions, but We'll be going through the final set of 12 questions again, this time in relation to your final care setting.\",\"start\":2218839,\"end\":2232757,\"confidence\":0.515777200000000046742343329242430627346038818359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So Richard, could you kindly just confirm the institutional name, the location, approximate date and age, and who placed you there?\",\"start\":2233111,\"end\":2241860,\"confidence\":0.93243646999999996172192595622618682682514190673828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was St Catherine's.\",\"start\":2242566,\"end\":2244749,\"confidence\":0.8599115999999999981895371092832647264003753662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was adjacent to the assessment centre in Edinburgh, Howden Hall.\",\"start\":2245616,\"end\":2251267,\"confidence\":0.91721960000000002377618102400447241961956024169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Liberton.\",\"start\":2253333,\"end\":2254286,\"confidence\":0.6987088299999999474465539606171660125255584716796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was placed in there by the Children's Panel after my 3-week initial assessment period was over.\",\"start\":2254383,\"end\":2261066,\"confidence\":0.85926086000000001519083525636233389377593994140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was roughly 14, 15, probably near the 15 mark.\",\"start\":2262748,\"end\":2268643,\"confidence\":0.9087339599999999517621063205297105014324188232421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Okay, are you okay?\",\"start\":2268967,\"end\":2270198,\"confidence\":0.76903354999999995467163671492016874253749847412109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Yeah, take your time.\",\"start\":2271796,\"end\":2273115,\"confidence\":0.77305995999999999046536913738236762583255767822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, so St.\",\"start\":2283298,\"end\":2283860,\"confidence\":0.65087134000000002043151425823452882468700408935546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Catharine's Unit's adjacent to the assessment centre, Howden Hall, Liverpool.\",\"start\":2283940,\"end\":2288099,\"confidence\":0.91753775000000004080646931470255367457866668701171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was placed in there by the Children's Panel once my 3-week assessment was over.\",\"start\":2288677,\"end\":2292113,\"confidence\":0.8705240499999999936875383355072699487209320068359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"How old did you say you were at the time?\",\"start\":2292611,\"end\":2294168,\"confidence\":0.8779285999999999479115331268985755741596221923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"About 15, 14 and a half, 15.\",\"start\":2294329,\"end\":2296368,\"confidence\":0.8987600000000000033395508580724708735942840576171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And the next question, um, what type of setting was it and how long were you there?\",\"start\":2303444,\"end\":2306825,\"confidence\":0.89959460000000002199982418460422195494174957275390625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"It was an open setting, an open children's home.\",\"start\":2307533,\"end\":2310447,\"confidence\":0.6325317999999999774018988318857736885547637939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Uh, I was there just under a year, I believe.\",\"start\":2311719,\"end\":2314678,\"confidence\":0.84185239999999994520152313270955346524715423583984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So just over a year, just under a year, and I'm sure it's just under a year.\",\"start\":2323489,\"end\":2326533,\"confidence\":0.64195100000000004936140385325415991246700286865234375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"No problem, no problem.\",\"start\":2330536,\"end\":2331933,\"confidence\":0.62209429999999998894821828798740170896053314208984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So now, um, again, we're just going to go through a brief description of what your ordinary day life was like at St Catherine's unit.\",\"start\":2333154,\"end\":2340122,\"confidence\":0.8911651400000000222689777729101479053497314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So as the same with the previous, we'll start off with the accommodation.\",\"start\":2340636,\"end\":2344859,\"confidence\":0.89934133999999998909657961121411062777042388916015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Could you kindly just confirm what the accommodation was like?\",\"start\":2345373,\"end\":2347958,\"confidence\":0.89516556000000002679684030226781032979488372802734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was a bedroom, um, well, dorm with 5 boys in it.\",\"start\":2348263,\"end\":2353321,\"confidence\":0.87540859999999998120046029725926928222179412841796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, had 5 bays.\",\"start\":2355998,\"end\":2357027,\"confidence\":0.7032576999999999856072463444434106349945068359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":2357445,\"end\":2357703,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And was there any windows?\",\"start\":2358652,\"end\":2359649,\"confidence\":0.82082230000000000469384531243122182786464691162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, there was a window.\",\"start\":2360437,\"end\":2361161,\"confidence\":0.71854099999999998527044908769312314689159393310546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, yeah.\",\"start\":2361322,\"end\":2363155,\"confidence\":0.493536470000000004887397153652273118495941162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So there's windows to allow natural light.\",\"start\":2365070,\"end\":2367192,\"confidence\":0.76005000000000000337507799486047588288784027099609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was there ever a toilet in this, um, in your dorm?\",\"start\":2369670,\"end\":2372201,\"confidence\":0.7844918400000000513472286911564879119396209716796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, no, not at all.\",\"start\":2372590,\"end\":2373872,\"confidence\":0.595920739999999948821596262860111892223358154296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What was the overall hygiene like of the dorms?\",\"start\":2386069,\"end\":2390349,\"confidence\":0.8689742000000000299309022011584602296352386474609375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"It was better, definitely better.\",\"start\":2390672,\"end\":2393207,\"confidence\":0.94503789999999998627799868700094521045684814453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There was more women involved in the care there.\",\"start\":2394531,\"end\":2397875,\"confidence\":0.7892848999999999559662455794750712811946868896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, and can you remember what your daily routine was like?\",\"start\":2405231,\"end\":2408493,\"confidence\":0.87027745999999994719331652959226630628108978271484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, it was pretty systematic.\",\"start\":2410803,\"end\":2413817,\"confidence\":0.79349583000000001309359731749282218515872955322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Again, you would get up, um, you would go down, down for breakfast.\",\"start\":2413898,\"end\":2420221,\"confidence\":0.9043512000000000217170281757717020809650421142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, um, no, I think you just go after breakfast, you would go then most of the time I was a day pupil at my high school, so I would be travelling in the bus to the high school.\",\"start\":2423606,\"end\":2442019,\"confidence\":0.8291897999999999768760972074232995510101318359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Hold on one moment.\",\"start\":2443008,\"end\":2447010,\"confidence\":0.7665243999999999946481921142549254000186920166015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You take a day bus to the, to the high school?\",\"start\":2452170,\"end\":2455358,\"confidence\":0.88862883999999997541863194783218204975128173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, yeah, not, not, not initially, but once, once you were there for a while, I was getting the day bus.\",\"start\":2455809,\"end\":2460898,\"confidence\":0.710264439999999996899759935331530869007110595703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But initially It would be that they had some, like, say, a classroom environment, but again, there was never any lessons being taught.\",\"start\":2460962,\"end\":2469113,\"confidence\":0.54622172999999996090281229044194333255290985107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, we're all different ages and, you know, I mean, so they couldn't categorise us like that.\",\"start\":2470958,\"end\":2478542,\"confidence\":0.67963240000000002538627086323685944080352783203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It was just impossible to do so.\",\"start\":2478590,\"end\":2480520,\"confidence\":0.6373284500000000463160176877863705158233642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Are you okay?\",\"start\":2487976,\"end\":2492480,\"confidence\":0.79175180000000000557491830477374605834484100341796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":2493506,\"end\":2494821,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So I've got so far, um, the bedroom slash door had 5 bars.\",\"start\":2496071,\"end\":2499743,\"confidence\":0.81642139999999996380353195490897633135318756103515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was, uh, there were windows to allow natural light.\",\"start\":2499839,\"end\":2502163,\"confidence\":0.845068500000000000227373675443232059478759765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"There was no open toilet in the dorms.\",\"start\":2502500,\"end\":2504039,\"confidence\":0.61674803000000000263725041804718784987926483154296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"The overall hygiene was better.\",\"start\":2504103,\"end\":2505466,\"confidence\":0.68387830000000005004068270864081569015979766845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There were more women involved in the care there.\",\"start\":2505931,\"end\":2507630,\"confidence\":0.7851804000000000005599076757789589464664459228515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"My routine was systematic again: get up, down for breakfast.\",\"start\":2508031,\"end\":2511333,\"confidence\":0.83868719999999996606021568368305452167987823486328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Most of the time I was a day pupil at my high school.\",\"start\":2511478,\"end\":2513674,\"confidence\":0.87689099999999997603339352281182073056697845458984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I would take a day bus to the high school.\",\"start\":2514267,\"end\":2515854,\"confidence\":0.77155969999999995945216824111412279307842254638671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Not initially, it would be a classroom environment in the unit.\",\"start\":2516207,\"end\":2519068,\"confidence\":0.87067890000000003336566578582278452813625335693359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"There was no education though.\",\"start\":2519572,\"end\":2520807,\"confidence\":0.495848300000000019593926481320522725582122802734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"With the mixed ages and abilities, this was impossible to categorise.\",\"start\":2521133,\"end\":2524676,\"confidence\":0.481223879999999992751469335416913963854312896728515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yep.\",\"start\":2528091,\"end\":2528495,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Can you remember what the overall food was like?\",\"start\":2528576,\"end\":2531183,\"confidence\":0.9143250000000000543565192856476642191410064697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Did you have 3 meals a day?\",\"start\":2531248,\"end\":2532463,\"confidence\":0.89436199999999999032951336630503647029399871826171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was there any choice?\",\"start\":2532706,\"end\":2533823,\"confidence\":0.78908809999999995898889437739853747189044952392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No choice, no.\",\"start\":2534973,\"end\":2535539,\"confidence\":0.58825780000000005287574822432361543178558349609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was take it or leave it.\",\"start\":2535620,\"end\":2536446,\"confidence\":0.70773405000000000342197381542064249515533447265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":2537700,\"end\":2538816,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And then there's breakfast, pretty standard breakfast, which was usually porridge, I think it was at the time.\",\"start\":2539205,\"end\":2546439,\"confidence\":0.78719704999999995376214201314724050462245941162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, yeah, um, it's just standard.\",\"start\":2547352,\"end\":2551317,\"confidence\":0.724911300000000036192204788676463067531585693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There was no choice.\",\"start\":2551430,\"end\":2552094,\"confidence\":0.6500285999999999564380459560197778046131134033203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You just\\u2014 it was there.\",\"start\":2552353,\"end\":2553793,\"confidence\":0.7518109699999999673281081413733772933483123779296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"If you ate it, you ate it.\",\"start\":2554214,\"end\":2554893,\"confidence\":0.55328759999999999052988641778938472270965576171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"If you didn't eat it, then you went hungry.\",\"start\":2554942,\"end\":2556916,\"confidence\":0.72738373000000000612175199421471916139125823974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was you ever provided clothing when you was there?\",\"start\":2563868,\"end\":2565511,\"confidence\":0.8621277000000000523272092323168180882930755615234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"With other\\u2014 what, sorry?\",\"start\":2566445,\"end\":2567186,\"confidence\":0.55974040000000002681446176211466081440448760986328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was you ever provided clothing?\",\"start\":2567589,\"end\":2569006,\"confidence\":0.83241039999999999476898437933414243161678314208984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, because I had to attend school, so yes, I was.\",\"start\":2569667,\"end\":2572389,\"confidence\":0.59671229999999997328785639183479361236095428466796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And with the clothing, what was provided, would you say it was adequate and clean?\",\"start\":2581319,\"end\":2584989,\"confidence\":0.87846889999999999698587771490565501153469085693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, it's adequate, I suppose.\",\"start\":2586287,\"end\":2589428,\"confidence\":0.74268319999999998781703425265732221305370330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I mean, it couldn't really be to the extent of his previous establishments because you're in the public domain.\",\"start\":2589572,\"end\":2596446,\"confidence\":0.71329480000000000661231069898349232971668243408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":2597023,\"end\":2598161,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And do you remember what your access to contacting your family was like?\",\"start\":2612792,\"end\":2618391,\"confidence\":0.76598109999999997032915644012973643839359283447265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Would you ever refuse to access?\",\"start\":2618456,\"end\":2620074,\"confidence\":0.60106210000000004356479621492326259613037109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"As time went on there, I actually had weekend access home.\",\"start\":2624028,\"end\":2628124,\"confidence\":0.75683515999999995127467400379828177392482757568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was this ever threatened to be taken away from you?\",\"start\":2633398,\"end\":2635360,\"confidence\":0.50737569999999998504591758319293148815631866455078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh yeah, constantly.\",\"start\":2635490,\"end\":2636415,\"confidence\":0.647232999999999947249307297170162200927734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"If you misbehave, it'll be taken away from you.\",\"start\":2636545,\"end\":2637875,\"confidence\":0.91239389999999997993285205666325055062770843505859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh yeah.\",\"start\":2638470,\"end\":2639968,\"confidence\":0.53645920000000002492157591404975391924381256103515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, buddy.\",\"start\":2646930,\"end\":2648144,\"confidence\":0.6603854300000000510095787831232883036136627197265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Yeah, I'm just making sure that you knew.\",\"start\":2648905,\"end\":2655203,\"confidence\":0.79781880000000005015436954636243171989917755126953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So how did the staff\\u2014 how did the other children generally treat you here?\",\"start\":2660410,\"end\":2664767,\"confidence\":0.78034959999999997659614336953382007777690887451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, because I was one of the older ones now.\",\"start\":2666612,\"end\":2668021,\"confidence\":0.83260710000000004438192036104737780988216400146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, and how did the staff genuinely treat you?\",\"start\":2675834,\"end\":2680516,\"confidence\":0.675769269999999977471816237084567546844482421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"If you followed orders, okay.\",\"start\":2681719,\"end\":2684676,\"confidence\":0.76837146000000000611862560617737472057342529296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"If not, again, you get the dig, you get the punch.\",\"start\":2686796,\"end\":2690208,\"confidence\":0.6412356999999999640493797414819709956645965576171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You would get\\u2014 I mean, many times I was dragged by the hair into the office.\",\"start\":2693680,\"end\":2696452,\"confidence\":0.48750627000000001931567794599686749279499053955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The office was the place that it would happen.\",\"start\":2696694,\"end\":2698806,\"confidence\":0.7466314400000000350843265550793148577213287353515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You would get a dig.\",\"start\":2700300,\"end\":2702039,\"confidence\":0.59283909999999995221742210560478270053863525390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"When you get a dig, is that again to the ribs and to the genitals?\",\"start\":2702667,\"end\":2705502,\"confidence\":0.7580594400000000288031287709600292146205902099609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Punch to the ribs, yeah.\",\"start\":2705566,\"end\":2706275,\"confidence\":0.6701894999999999935624828140134923160076141357421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, yeah, never nothing visible.\",\"start\":2706550,\"end\":2708448,\"confidence\":0.71444636999999999726895794083247892558574676513671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know, I mean, never ever mark you.\",\"start\":2708710,\"end\":2710428,\"confidence\":0.6526948999999999667664951630285941064357757568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"And did you say this mainly occurred in the office?\",\"start\":2719190,\"end\":2720529,\"confidence\":0.8059979999999999922266624707845039665699005126953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Yeah, you could take taken into office.\",\"start\":2720697,\"end\":2732810,\"confidence\":0.74746210000000001816289341149968095123767852783203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, out of sight, everybody else.\",\"start\":2733179,\"end\":2735027,\"confidence\":0.68576369999999997606465740318526513874530792236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And sometimes dragged by your hair, is that correct?\",\"start\":2736328,\"end\":2738047,\"confidence\":0.6856598000000000414644318880164064466953277587890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh yeah, yeah, regular.\",\"start\":2738095,\"end\":2738899,\"confidence\":0.66868066999999997701564780072658322751522064208984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yep, yep.\",\"start\":2739124,\"end\":2740457,\"confidence\":0.480176749999999985529797186245559714734554290771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And this was a regular occurrence?\",\"start\":2740666,\"end\":2743100,\"confidence\":0.590293799999999979633003022172488272190093994140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, if you stepped out of line.\",\"start\":2745363,\"end\":2746496,\"confidence\":0.6554735000000000422204493588651530444622039794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, yeah.\",\"start\":2746804,\"end\":2748050,\"confidence\":0.493536470000000004887397153652273118495941162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Did anyone else witness that?\",\"start\":2748924,\"end\":2751013,\"confidence\":0.83117509999999994452224427732289768755435943603515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Can you remember any\\u2014 if there were any rules, punishments, isolation, or unsafe arrangements enforced by the staff?\",\"start\":2761693,\"end\":2767312,\"confidence\":0.69300989999999995649915263129514642059803009033203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No isolation.\",\"start\":2767650,\"end\":2768501,\"confidence\":0.7026898999999999784193960294942371547222137451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They couldn't isolate you there because it was open.\",\"start\":2768581,\"end\":2770347,\"confidence\":0.73552300000000003787903324337094090878963470458984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Um, punishments, you would lose\\u2014 um, I'll remember, you'd lose\\u2014 they used to have the chance of getting you like a snack in the morning, and they would take that from you.\",\"start\":2770845,\"end\":2782486,\"confidence\":0.568669859999999971478246152400970458984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You would lose a snack.\",\"start\":2782871,\"end\":2783915,\"confidence\":0.7048250400000000137623601403902284801006317138671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"In the morning.\",\"start\":2784092,\"end\":2784608,\"confidence\":0.63115270000000001093809487429098226130008697509765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":2785302,\"end\":2786029,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And you\\u2014 I mean, there's a lot of punishments, I think.\",\"start\":2786658,\"end\":2788998,\"confidence\":0.5208140599999999675873141313786618411540985107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, there's a lot of work you have to do.\",\"start\":2789095,\"end\":2790403,\"confidence\":0.5667223999999999595189592582755722105503082275390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Cleaning\\u2014 you have to do a lot of cleaning in there.\",\"start\":2790532,\"end\":2792404,\"confidence\":0.54846643999999999952166263028630055487155914306640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Mopped floors and brushing floors and windows.\",\"start\":2792711,\"end\":2795466,\"confidence\":0.6973586000000000506560127178090624511241912841796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You're just\\u2014 you're just a skibbie.\",\"start\":2796561,\"end\":2797771,\"confidence\":0.66652469999999996996820073036360554397106170654296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, that's perfectly fine.\",\"start\":2799120,\"end\":2802002,\"confidence\":0.7086173000000000055109694585553370416164398193359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So now, um, we're going to go through, um, what happened there, which we could now consider abuse.\",\"start\":2804369,\"end\":2810291,\"confidence\":0.499160439999999983040623874330776743590831756591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And Would you like me to read out again the categories of abuse and what is considered to be a qualifying behaviour?\",\"start\":2810804,\"end\":2817281,\"confidence\":0.59870020000000001569873120388365350663661956787109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I just got my questions.\",\"start\":2817329,\"end\":2818887,\"confidence\":0.71053493000000000900939767234376631677150726318359375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's perfectly fine.\",\"start\":2819095,\"end\":2819979,\"confidence\":0.64607449999999999601385525238583795726299285888671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So looking back, is there anything what you now consider neglect?\",\"start\":2820043,\"end\":2823977,\"confidence\":0.6091471999999999997754684954998083412647247314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yep, yep, there is.\",\"start\":2824860,\"end\":2825952,\"confidence\":0.52395119999999995030748323188163340091705322265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Neglect is obviously neglecting your food in the morning, you lose your snack.\",\"start\":2826385,\"end\":2835553,\"confidence\":0.93113930000000000308801872961339540779590606689453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You were getting hit.\",\"start\":2838442,\"end\":2840328,\"confidence\":0.509971900000000033514879760332405567169189453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"That was part of neglect.\",\"start\":2840474,\"end\":2841466,\"confidence\":0.91138280000000004843485612582298927009105682373046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"There's a lot of physical abuse, but it's still neglect.\",\"start\":2841531,\"end\":2844229,\"confidence\":0.88861215000000004504698836171883158385753631591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And you're just basically just\\u2014 you just go on, man.\",\"start\":2844742,\"end\":2847097,\"confidence\":0.52507420000000004645102080758078955113887786865234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I never got an education the whole time I was in these establishments.\",\"start\":2847260,\"end\":2849304,\"confidence\":0.89235352999999995038393763024942018091678619384765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And because initially I had to\\u2014 there was a classroom there, um, but until I got my leave to go to high school, I never got\\u2014 no, man, I was so far behind when I went back to high school, so far.\",\"start\":2851010,\"end\":2861665,\"confidence\":0.51616293000000001978122554646688513457775115966796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Yeah, but I called it try it, and the guy was like, oh, and I was like, is that not what it's called?\",\"start\":2864219,\"end\":2887127,\"confidence\":0.70254410000000000469100314148818142712116241455078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"C\",\"text\":\"I was like, no.\",\"start\":2887386,\"end\":2888018,\"confidence\":0.5454535000000000355413476427202112972736358642578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"C\",\"text\":\"What's the worst case look like for you?\",\"start\":2889280,\"end\":2890736,\"confidence\":0.51699989999999995671231545202317647635936737060546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Is there anything what happened there what you'd now consider as physical abuse?\",\"start\":2895621,\"end\":2898853,\"confidence\":0.499398999999999981813658678220235742628574371337890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Physical abuse?\",\"start\":2900010,\"end\":2900299,\"confidence\":0.66006489999999995443857869759085588157176971435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, yeah.\",\"start\":2900364,\"end\":2900944,\"confidence\":0.493536470000000004887397153652273118495941162109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And nobody deserves the right to be hit if you don't follow orders or dragged into an office.\",\"start\":2901169,\"end\":2905743,\"confidence\":0.86961484000000000005314859663485549390316009521484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Did anything happen there what you would now consider abuse, um, being either emotional or sexual?\",\"start\":2927336,\"end\":2935759,\"confidence\":0.63085599999999997233857129685929976403713226318359375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes.\",\"start\":2936418,\"end\":2936756,\"confidence\":0.461038950000000002926725528595852665603160858154296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And is that for both?\",\"start\":2937769,\"end\":2938557,\"confidence\":0.82566499999999998227195874278550036251544952392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, well, the emotional part of things is being there.\",\"start\":2939537,\"end\":2942914,\"confidence\":0.66899759999999997006625562789849936962127685546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And you know, I mean, dragged and been told nothing.\",\"start\":2943689,\"end\":2948155,\"confidence\":0.58949083000000002119378450515796430408954620361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And yeah, definitely emotional.\",\"start\":2951310,\"end\":2952510,\"confidence\":0.591225600000000017786305761546827852725982666015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And at the same time, I had no emotions.\",\"start\":2952607,\"end\":2954406,\"confidence\":0.5572679000000000382186726710642687976360321044921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, I was emotionless.\",\"start\":2956050,\"end\":2957152,\"confidence\":0.57101243999999995448746403781115077435970306396484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"That was worthless in my view.\",\"start\":2957217,\"end\":2959066,\"confidence\":0.888775199999999987454657457419671118259429931640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So just for being there in general, Being dragged there and being told nothing, I became emotionless as I believe\\u2014 I believed I was worthless.\",\"start\":2968050,\"end\":2976950,\"confidence\":0.8568982000000000542883071830146946012973785400390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yep, yep, that's where you felt to believe.\",\"start\":2977191,\"end\":2979121,\"confidence\":0.72867830000000000101323394119390286505222320556640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That's the way you're treated.\",\"start\":2979266,\"end\":2980907,\"confidence\":0.506007129999999971659008224378339946269989013671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, be seen and not heard.\",\"start\":2983020,\"end\":2984320,\"confidence\":0.677592900000000053495341489906422793865203857421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Be seen but not heard.\",\"start\":2990829,\"end\":2992111,\"confidence\":0.70740040000000004027924660476855933666229248046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And looking back at your time within St Catherine's, is there anything what you'd now consider as sexual abuse?\",\"start\":3006068,\"end\":3010903,\"confidence\":0.5038373000000000434539515481446869671344757080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There was a couple instances, yes.\",\"start\":3011706,\"end\":3013071,\"confidence\":0.8167693000000000314031467496533878147602081298828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And again, um, in the office, um, I always remember his name because it's similar to my surname, was a Mr Richard Garrie.\",\"start\":3013231,\"end\":3019945,\"confidence\":0.84493107000000000628148200121358968317508697509765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He was one of, like, say, the housemasters.\",\"start\":3021005,\"end\":3022643,\"confidence\":0.8853204999999999547100060226512141525745391845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Mr.\",\"start\":3024758,\"end\":3025033,\"confidence\":0.5849317000000000543735723113059066236019134521484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Gary, did you say?\",\"start\":3025243,\"end\":3025985,\"confidence\":0.771786300000000036192204788676463067531585693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Mick.\",\"start\":3026066,\"end\":3026372,\"confidence\":0.57576050000000000839150970932678319513797760009765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Mick.\",\"start\":3026614,\"end\":3026808,\"confidence\":0.57576050000000000839150970932678319513797760009765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Mick.\",\"start\":3027437,\"end\":3027615,\"confidence\":0.57576050000000000839150970932678319513797760009765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Mick Gary.\",\"start\":3027744,\"end\":3028212,\"confidence\":0.7666358399999999573282138953800313174724578857421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Gary.\",\"start\":3028486,\"end\":3028857,\"confidence\":0.64867485000000002504094709365745075047016143798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":3029116,\"end\":3029229,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So when you say Mick Gary, is that two separate names?\",\"start\":3031940,\"end\":3034471,\"confidence\":0.85591227000000003055646402572165243327617645263671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Oh no, no, it's one name.\",\"start\":3034599,\"end\":3035756,\"confidence\":0.5645957999999999810114559295470826327800750732421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"MC Gary.\",\"start\":3036126,\"end\":3036881,\"confidence\":0.74269675999999995585909573492244817316532135009765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, yeah, just wanted to make sure.\",\"start\":3037106,\"end\":3038971,\"confidence\":0.7562094299999999602590605718432925641536712646484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Um, was this a teacher?\",\"start\":3039421,\"end\":3040980,\"confidence\":0.7861466999999999760717628305428661406040191650390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, he's like the housemaster.\",\"start\":3041767,\"end\":3042635,\"confidence\":0.62483860000000002177245050916098989546298980712890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He was the housemaster.\",\"start\":3044942,\"end\":3046428,\"confidence\":0.77285360000000002944631205537007190287113189697265625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, no problem.\",\"start\":3046639,\"end\":3048513,\"confidence\":0.57628869999999998707806980746681801974773406982421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Any times, um, that you were dragged into the office.\",\"start\":3049224,\"end\":3051835,\"confidence\":0.63484540000000000414814849136746488511562347412109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And you always have an option now, getting a punch, rubbing them down below.\",\"start\":3053030,\"end\":3057937,\"confidence\":0.62476330000000002140581045750877819955348968505859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, no problem.\",\"start\":3058587,\"end\":3059351,\"confidence\":0.57628869999999998707806980746681801974773406982421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Just give me one second.\",\"start\":3059400,\"end\":3060115,\"confidence\":0.65456280000000000018900436771218664944171905517578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"C\",\"text\":\"You weren't really given toilet seats, you just had to\\u2014 it was awful, but was the soap shared?\",\"start\":3081662,\"end\":3087675,\"confidence\":0.8243966000000000349245965480804443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Okay, so that bar of soap would have been shared between all of the lads in there?\",\"start\":3089956,\"end\":3100500,\"confidence\":0.8876872700000000282472001345013268291950225830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Quick.\",\"start\":3105435,\"end\":3105550,\"confidence\":0.54750569999999998405115775312879122793674468994140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"How did the staff treat you here?\",\"start\":3105682,\"end\":3107096,\"confidence\":0.79346320000000003513918045427999459207057952880859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Can you remember their name?\",\"start\":3113940,\"end\":3114806,\"confidence\":0.85153570000000000650430820314795710146427154541015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So moving on to the next question, um, I know this is going to seem a bit, um, tedious because you've already given one name, but in relation to the neglect, are you able to provide Are you able to confirm, sorry, who was involved or responsible?\",\"start\":3120651,\"end\":3134429,\"confidence\":0.53838766000000004563474931273958645761013031005859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Mr Richard Garrie, and there was another, meant to be a teacher by the name of Mr Acres.\",\"start\":3135800,\"end\":3139678,\"confidence\":0.91843620000000003589235575418570078909397125244140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Mr Acres.\",\"start\":3140977,\"end\":3142015,\"confidence\":0.70207129999999995373372030371683649718761444091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Acres spelled A-C-R-E-S.\",\"start\":3143004,\"end\":3145097,\"confidence\":0.77023390000000002686419975361786782741546630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Sure, it would have been.\",\"start\":3145291,\"end\":3145859,\"confidence\":0.691757799999999978268760969513095915317535400390625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"C\",\"text\":\"Yeah, yeah, yeah.\",\"start\":3146151,\"end\":3147157,\"confidence\":0.45885107000000002752670980044058524072170257568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'll put it in speech marks just in case.\",\"start\":3147254,\"end\":3148730,\"confidence\":0.83194303999999996701575355473323725163936614990234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, he took a very dislike to me.\",\"start\":3149540,\"end\":3152037,\"confidence\":0.8515128499999999878156131671858020126819610595703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Can you remember what Mr Richard Garrie's role was?\",\"start\":3162719,\"end\":3165190,\"confidence\":0.912655800000000017035972632584162056446075439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He was a teacher.\",\"start\":3165852,\"end\":3166175,\"confidence\":0.7481246999999999758301783003844320774078369140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"In relation to the physical abuse, again, could you confirm who was involved or responsible?\",\"start\":3176831,\"end\":3183127,\"confidence\":0.58974519999999996944239910590113140642642974853515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, predominantly Mr Richard Garrie and Mr Acres.\",\"start\":3183886,\"end\":3187424,\"confidence\":0.8854080399999999517746118726790882647037506103515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And Mr Acres.\",\"start\":3192412,\"end\":3195724,\"confidence\":0.7907877599999999507218717553769238293170928955078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And then for the sexual abuse, Mr Richard Garrie.\",\"start\":3198690,\"end\":3201144,\"confidence\":0.84516763999999999779078052597469650208950042724609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Now this is going to be the most distressing part of the witness statement to finish this off with for the care setting, and so take your time in answering it and we'll get through it as quickly as we possibly can.\",\"start\":3214553,\"end\":3225316,\"confidence\":0.65108239999999995006874087266623973846435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"In relation to the neglect, could you please provide one clear example of what happened, when and where it occurred, what was happening before, during, and afterwards?\",\"start\":3226038,\"end\":3235149,\"confidence\":0.820569340000000035928451325162313878536224365234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Neglect in here.\",\"start\":3236740,\"end\":3237889,\"confidence\":0.6315703999999999762593461127835325896739959716796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, this is the last place I was in, and obviously because I had freedom, um, because of the neglect, I rebelled.\",\"start\":3238083,\"end\":3245551,\"confidence\":0.5086855999999999600191813442506827414035797119140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And I rebelled big time, but out with the care system.\",\"start\":3246618,\"end\":3250790,\"confidence\":0.79768010000000000303543856716714799404144287109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I rebelled.\",\"start\":3251065,\"end\":3251566,\"confidence\":0.5700891599999999836967390365316532552242279052734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But this is only in relation to the CUR system.\",\"start\":3273657,\"end\":3275680,\"confidence\":0.83433484999999996123420942240045405924320220947265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So what happened following this?\",\"start\":3287930,\"end\":3290204,\"confidence\":0.8382159000000000137475808514864183962345123291015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Uh, what did I do?\",\"start\":3291010,\"end\":3292381,\"confidence\":0.62136599999999997390176531553152017295360565185546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yeah, so you stated that, um, for as a clear example of what happened, I spiralled out of control.\",\"start\":3293110,\"end\":3300289,\"confidence\":0.71424955000000001081872369468328543007373809814453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, yep.\",\"start\":3301150,\"end\":3301909,\"confidence\":0.58750650000000004258282615410280413925647735595703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I, I just got into trouble, and I was stealing, breaking and entering.\",\"start\":3302487,\"end\":3309328,\"confidence\":0.86201095999999999275331674652989022433757781982421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I just went off the rails.\",\"start\":3310427,\"end\":3312269,\"confidence\":0.72594210000000003457643060755799524486064910888671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I just couldn't cope anymore.\",\"start\":3312392,\"end\":3314829,\"confidence\":0.93171269999999994926298541031428612768650054931640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I just rebelled against everything and everybody.\",\"start\":3315503,\"end\":3317540,\"confidence\":0.875644859999999969346617945120669901371002197265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I come into contact with.\",\"start\":3318069,\"end\":3319224,\"confidence\":0.843997200000000002972910806420259177684783935546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And what happened after this?\",\"start\":3320090,\"end\":3321132,\"confidence\":0.78938454000000002341863591936999000608921051025390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, my time in St.\",\"start\":3321757,\"end\":3324195,\"confidence\":0.798205849999999994537347447476349771022796630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Catherine's, when I come to an end, I went back into mainstream schooling.\",\"start\":3324259,\"end\":3329038,\"confidence\":0.8909222999999999448306198246427811682224273681640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, and I left very quickly.\",\"start\":3330177,\"end\":3333160,\"confidence\":0.73180290000000003391988911971566267311573028564453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I turned 16 and I left school with nothing, no qualifications.\",\"start\":3333625,\"end\":3338019,\"confidence\":0.5167317000000000160042645802604965865612030029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Nothing.\",\"start\":3342086,\"end\":3342489,\"confidence\":0.51820666000000004114411922273575328290462493896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So now we are just going to go into one clear example of what happened in relation to the physical abuse.\",\"start\":3342570,\"end\":3347268,\"confidence\":0.5382474699999999501187630812637507915496826171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Could you kindly confirm where and when did it occur, what happened during, and what happened afterwards?\",\"start\":3347820,\"end\":3353257,\"confidence\":0.918052850000000031371882869279943406581878662109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It happened as soon as you stepped out of line, as soon as you disobeyed an order or you did something that they didn't like.\",\"start\":3354020,\"end\":3362325,\"confidence\":0.811911999999999967059238770161755383014678955078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You were then taken in the office for your punishment.\",\"start\":3364010,\"end\":3374609,\"confidence\":0.7023853700000000088721208157949149608612060546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And sorry to ask, but what would that punishment usually entail?\",\"start\":3374835,\"end\":3384225,\"confidence\":0.5282704000000000288395085590309463441371917724609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, you had a choice.\",\"start\":3384274,\"end\":3384839,\"confidence\":0.650946400000000036101255318499170243740081787109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You had a choice of rubbing them down with a blow or a strap.\",\"start\":3385098,\"end\":3387468,\"confidence\":0.6248226999999999531354433202068321406841278076171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm sure it's a strap, is it?\",\"start\":3389010,\"end\":3391229,\"confidence\":0.79813635000000004993125912733376026153564453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There's a TAWS, you always remember.\",\"start\":3391310,\"end\":3393708,\"confidence\":0.7703860000000000152198253999813459813594818115234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The what?\",\"start\":3394879,\"end\":3395233,\"confidence\":0.5974277999999999533287109443335793912410736083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Sorry, how do you pronounce that?\",\"start\":3395539,\"end\":3396506,\"confidence\":0.55575140000000000650715037409099750220775604248046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"T-A-W-S-E.\",\"start\":3396908,\"end\":3398212,\"confidence\":0.654553799999999963432628646842204034328460693359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"That was a name for a posse.\",\"start\":3398438,\"end\":3400096,\"confidence\":0.61890940000000005394298341343528591096401214599609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"T-A-W-S-E.\",\"start\":3400596,\"end\":3401674,\"confidence\":0.654553799999999963432628646842204034328460693359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And it was a strap with a split in it, and you'd be beaten with that strap.\",\"start\":3401739,\"end\":3406445,\"confidence\":0.605325160000000028759359338437207043170928955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"With a slit in it?\",\"start\":3408720,\"end\":3409572,\"confidence\":0.79338520000000001264339744011522270739078521728515625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":3411430,\"end\":3411800,\"confidence\":0.461038950000000002926725528595852665603160858154296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Or you could take the easy option and not get beaten.\",\"start\":3412171,\"end\":3417295,\"confidence\":0.706580100000000044246917241252958774566650390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Yeah.\",\"start\":3417827,\"end\":3418214,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Okay, and so was this kind of just one time example?\",\"start\":3422036,\"end\":3427007,\"confidence\":0.8432970600000000427343138653668574988842010498046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And that was Mr Richard Garrie.\",\"start\":3427843,\"end\":3429757,\"confidence\":0.85269629999999996261550450071808882057666778564453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He was, yeah, he was the only one that done that.\",\"start\":3429999,\"end\":3431528,\"confidence\":0.77109324999999995231547700313967652618885040283203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"You said that is one of the most clear examples of what happened to you, and he was the only one?\",\"start\":3431609,\"end\":3435616,\"confidence\":0.62323724999999996487787257137824781239032745361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Yeah.\",\"start\":3436375,\"end\":3436779,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"And what about the bar of soap?\",\"start\":3437846,\"end\":3438573,\"confidence\":0.79466040000000004450697588254115544259548187255859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Was that like a one-time thing?\",\"start\":3438718,\"end\":3440318,\"confidence\":0.8529876499999999861501009945641271770000457763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Unless there are any other instances of the sexual abuse, I'm just gonna go ahead, obviously, if you're okay, just to copy obviously what has been said previously in relation to the masturbation in the office.\",\"start\":3455380,\"end\":3469982,\"confidence\":0.53753620000000001954987283170339651405811309814453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Is there any other instances where you can think of?\",\"start\":3470466,\"end\":3473266,\"confidence\":0.84014949999999999352695567722548730671405792236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What?\",\"start\":3473864,\"end\":3474059,\"confidence\":0.56528650000000002506794771761633455753326416015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, because honestly, I was 100% actually got him by the throat one day.\",\"start\":3474188,\"end\":3478959,\"confidence\":0.477488850000000020212809204167569987475872039794921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Say that again, sorry.\",\"start\":3479870,\"end\":3480287,\"confidence\":0.69085914000000003820645133600919507443904876708984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I actually got him by the throat.\",\"start\":3480609,\"end\":3481702,\"confidence\":0.70050025000000004649081120078335516154766082763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Oh, did you?\",\"start\":3482216,\"end\":3482489,\"confidence\":0.753117739999999979971789798582904040813446044921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Hold on, hold on, we'll, um, I'll, um, we'll, we will, uh, make note of that once I've just got the copy and paste and put what actually happened for in relation to that.\",\"start\":3482602,\"end\":3493503,\"confidence\":0.88263089999999999601953959427191875874996185302734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"C\",\"text\":\"Sounds horrible, it's just the easiest way to say it, just to be straightforward, isn't it?\",\"start\":3496920,\"end\":3502400,\"confidence\":0.67124397000000002311281832589884288609027862548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"So the soap is quite a regular thing, what about the stings?\",\"start\":3502400,\"end\":3504700,\"confidence\":0.835567240000000044375383367878384888172149658203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"That quite regular as well?\",\"start\":3504700,\"end\":3506260,\"confidence\":0.84446509999999996853858874601428396999835968017578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"C\",\"text\":\"Do these stings leave marks, leave injuries?\",\"start\":3508180,\"end\":3511640,\"confidence\":0.67927539999999997366586512725916691124439239501953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So I've just started to put that in.\",\"start\":3514060,\"end\":3516020,\"confidence\":0.84129149999999996989430428584455512464046478271484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"One time I gripped Mr Richard Garrie by the throat.\",\"start\":3516020,\"end\":3518070,\"confidence\":0.607920800000000038920688893995247781276702880859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yep, because I wouldn't do what he wanted me to do and I just snapped.\",\"start\":3518440,\"end\":3521500,\"confidence\":0.88098069999999994994510643664398230612277984619140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What happened following this?\",\"start\":3525396,\"end\":3529278,\"confidence\":0.83152769999999998074002860448672436177730560302734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Nothing.\",\"start\":3530405,\"end\":3530614,\"confidence\":0.51820666000000004114411922273575328290462493896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Nothing at all.\",\"start\":3531371,\"end\":3531967,\"confidence\":0.5988767999999999869231714910711161792278289794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":3532595,\"end\":3532821,\"confidence\":0.58435179999999997679793750648968853056430816650390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And it was so bizarre, it just stopped because he couldn't\\u2014 I was, I was, I was a big lad and he couldn't, he just couldn't deal with it.\",\"start\":3532901,\"end\":3542344,\"confidence\":0.6191489999999999493951463591656647622585296630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Um, right.\",\"start\":3543736,\"end\":3544332,\"confidence\":0.64107996000000000424989821112831123173236846923828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"C\",\"text\":\"Did you experience any fear, shame, sleep problems, bedwetting?\",\"start\":3545042,\"end\":3548639,\"confidence\":0.68003464000000002354084926992072723805904388427734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Anything like that?\",\"start\":3548845,\"end\":3549948,\"confidence\":0.8494834300000000393282562072272412478923797607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Yes, you can tell me exactly what you experienced.\",\"start\":3550080,\"end\":3551924,\"confidence\":0.80902189999999996050661366098211146891117095947265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"And if you did wet the bed in Irkut House, how was that dealt with?\",\"start\":3555850,\"end\":3559591,\"confidence\":0.73797553999999998541881041091983206570148468017578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So just a couple of final questions in relation to the institutions.\",\"start\":3571485,\"end\":3575409,\"confidence\":0.878903030000000029531292966566979885101318359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So in relation to the neglect, how often when did this happen, over what period, and did it change or become worse?\",\"start\":3575829,\"end\":3580567,\"confidence\":0.6117366600000000431691660196520388126373291015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It happened over the period of time I was in there, and I would say probably, probably for the first 6 months it was worse.\",\"start\":3581200,\"end\":3589272,\"confidence\":0.765504359999999994812469594762660562992095947265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":3590449,\"end\":3591593,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"As I grew and got older, I don't think I was neither little boy anymore, and so they kind of lost interest in me.\",\"start\":3592222,\"end\":3603034,\"confidence\":0.757122340000000004778257789439521729946136474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And I said I was towering 6 foot, um, and I think I kind of intimidated them a little bit.\",\"start\":3607168,\"end\":3612296,\"confidence\":0.50281469999999994779926737464847974479198455810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, to my advantage.\",\"start\":3612840,\"end\":3613946,\"confidence\":0.487798930000000019457928601696039550006389617919921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So I'm just gonna put, it happened over the time I was in there, and probably the first 6 months it was the worst.\",\"start\":3629010,\"end\":3635755,\"confidence\":0.93254066000000002123471176673774607479572296142578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And as I grew and got older, they seemed to lose interest in me.\",\"start\":3636316,\"end\":3638976,\"confidence\":0.7353790000000000048885340220294892787933349609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was now 6'2\\\" and I feel like I may have intimidated them a little bit, which was to my advantage.\",\"start\":3639441,\"end\":3645273,\"confidence\":0.66834760000000004165343625572859309613704681396484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, I think I became a lost cause to them.\",\"start\":3645946,\"end\":3648526,\"confidence\":0.87551093000000002053440084637259133160114288330078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"They couldn't do anything with me, and they couldn't bully me because I've had it for the last 3, 4 years of my life.\",\"start\":3648975,\"end\":3655320,\"confidence\":0.487577619999999989364170005501364357769489288330078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I just wasn't treatin' it anymore.\",\"start\":3655785,\"end\":3657033,\"confidence\":0.83270929999999998560866742991493083536624908447265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Okay, should we move on to Raysdale?\",\"start\":3657604,\"end\":3660624,\"confidence\":0.9138107300000000154938106788904406130313873291015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Okay, so I've got Raysdale from 1983 to '85.\",\"start\":3662030,\"end\":3665920,\"confidence\":0.8823290999999999772995806779363192617893218994140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"You left 2 years.\",\"start\":3667210,\"end\":3668098,\"confidence\":0.67740509999999998225206354618421755731105804443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Can you tell me a bit more about what Raysdale was?\",\"start\":3668291,\"end\":3670390,\"confidence\":0.91236170000000005320117679730174131691455841064453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Was this, again, was it a house?\",\"start\":3670617,\"end\":3672086,\"confidence\":0.86726992999999996669657775782980024814605712890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Was it residential?\",\"start\":3672167,\"end\":3672635,\"confidence\":0.87646436999999999262200844896142370998859405517578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So again, this will be the same question, but this time in relation to the physical abuse.\",\"start\":3675184,\"end\":3680218,\"confidence\":0.5561818499999999776406411911011673510074615478515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Would you be able, um, how\\u2014 what, sorry, with the physical abuse, how often did this happen over what period and did it ever change or become worse?\",\"start\":3682656,\"end\":3689717,\"confidence\":0.67211739999999997596802359112189151346683502197265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Again, I'm gonna say the first 6 months was bad, and once\\u2014 basically, it was daily.\",\"start\":3690215,\"end\":3698576,\"confidence\":0.88463305999999997109028981867595575749874114990234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It's when you stepped out of line.\",\"start\":3699347,\"end\":3701176,\"confidence\":0.75392705000000004300630962461582385003566741943359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But once I had shown that I'd had enough, again, the physical abuse stopped And again, the same question in relation to the sexual abuse.\",\"start\":3701369,\"end\":3726781,\"confidence\":0.56219315999999996957825487697846256196498870849609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"How often did this happen?\",\"start\":3726846,\"end\":3727870,\"confidence\":0.812997100000000028074964575353078544139862060546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Of what period?\",\"start\":3728536,\"end\":3729088,\"confidence\":0.78868364999999995834656374427140690386295318603515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And did it change or become worse?\",\"start\":3729137,\"end\":3730242,\"confidence\":0.661960600000000010112444215337745845317840576171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, probably the first 6 months again.\",\"start\":3732033,\"end\":3734137,\"confidence\":0.75636833999999997235619275670615024864673614501953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Um, because that's when I actually attacked them.\",\"start\":3734568,\"end\":3736828,\"confidence\":0.767999300000000051369397624512203037738800048828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Um, and you could come and go as you please.\",\"start\":3738510,\"end\":3739965,\"confidence\":0.8195723999999999787036131237982772290706634521484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Um, what about the bathrooms?\",\"start\":3740710,\"end\":3743492,\"confidence\":0.6615876000000000534129185325582511723041534423828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Are they again with a shed?\",\"start\":3743541,\"end\":3744624,\"confidence\":0.8271058000000000021145751816220581531524658203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Okay.\",\"start\":3747662,\"end\":3748002,\"confidence\":0.58435179999999997679793750648968853056430816650390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Um, did you get toiletries in this place?\",\"start\":3748762,\"end\":3750880,\"confidence\":0.680702099999999976631670506321825087070465087890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"What about clothing?\",\"start\":3752452,\"end\":3753567,\"confidence\":0.84107719999999996929318513139151036739349365234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So I put, from the first 6 months, again, when I attacked him\\/defended myself, the abuse stopped.\",\"start\":3766065,\"end\":3772195,\"confidence\":0.497533320000000001126494453274062834680080413818359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yep.\",\"start\":3776634,\"end\":3778908,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So now again, it's the same question going to be asked but in relation to the factors of abuse.\",\"start\":3779860,\"end\":3785777,\"confidence\":0.59188556999999997199068957343115471303462982177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And what were the immediate effects which experienced in relation to the neglect?\",\"start\":3786185,\"end\":3789187,\"confidence\":0.7383401400000000336376615450717508792877197265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Immediate effects, psychological effects again.\",\"start\":3791358,\"end\":3796008,\"confidence\":0.50134160000000005386056045608711428940296173095703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And just, I think I thought that little of myself anyway, and it didn't bother me anymore.\",\"start\":3796267,\"end\":3803664,\"confidence\":0.63366259999999996477271224648575298488140106201171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And they couldn't do or kick me down any more than the last few establishments had done, you know what I mean?\",\"start\":3805488,\"end\":3812520,\"confidence\":0.62446159999999995005026676153647713363170623779296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"It's Um, please say you are.\",\"start\":3812665,\"end\":3816267,\"confidence\":0.77181566000000001448455577701679430902004241943359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Quite hard to explain really.\",\"start\":3816316,\"end\":3817653,\"confidence\":0.600602569999999946759317026589997112751007080078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"C\",\"text\":\"Oh, lovely, and you met your partner there.\",\"start\":3819998,\"end\":3822097,\"confidence\":0.8517010000000000413677980759530328214168548583984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"C\",\"text\":\"Wow, definitely meant to be, no argument about that.\",\"start\":3823640,\"end\":3828437,\"confidence\":0.83028299999999999325694943763664923608303070068359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"C\",\"text\":\"Um, did anything happen that you would now consider to be abuse?\",\"start\":3830528,\"end\":3833558,\"confidence\":0.51732659999999996980335481566726230084896087646484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So she put psychology effects on me again.\",\"start\":3834299,\"end\":3836104,\"confidence\":0.70380955999999994521232338229310698807239532470703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Um, I felt little of myself.\",\"start\":3836620,\"end\":3837780,\"confidence\":0.58849519999999999608775169690488837659358978271484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It didn't bother me anymore.\",\"start\":3837909,\"end\":3838795,\"confidence\":0.55780010000000002090558837153366766870021820068359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They couldn't break me down any more than what the other institutions already had.\",\"start\":3838952,\"end\":3842131,\"confidence\":0.82185655999999995824367715613334439694881439208984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yep.\",\"start\":3844617,\"end\":3845284,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"In relation to the physical abuse, again, what is the immediate effects that you experienced?\",\"start\":3845495,\"end\":3853558,\"confidence\":0.54380905999999995525939766594092361629009246826171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Again, it's when you've had it so long, it doesn't really affect you as such as it does somebody that's never had it.\",\"start\":3855557,\"end\":3865199,\"confidence\":0.507818639999999987821865943260490894317626953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Because you have it on a regular basis, you know what I mean?\",\"start\":3865899,\"end\":3870384,\"confidence\":0.72537039999999997075263991064275614917278289794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It doesn't really affect you any different from day 300 than it is from day 1.\",\"start\":3870465,\"end\":3874319,\"confidence\":0.745882500000000003836930773104541003704071044921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was a regular occurrence, it didn't affect you as much from day 300 to day 1?\",\"start\":3879048,\"end\":3887534,\"confidence\":0.81810682999999995157480725538334809243679046630859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Obviously, for somebody to accept that as norm must be seriously damaged.\",\"start\":3887615,\"end\":3892538,\"confidence\":0.86013715999999995620584058997337706387042999267578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, but that's what it was, that's what happened.\",\"start\":3893065,\"end\":3895974,\"confidence\":0.61929829999999996825721382265328429639339447021484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was normal.\",\"start\":3896282,\"end\":3897122,\"confidence\":0.71205335999999996854370465371175669133663177490234375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"C\",\"text\":\"Okay, brilliant.\",\"start\":3897591,\"end\":3902609,\"confidence\":0.8042778999999999900438751865294761955738067626953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"So that was all of the care patterns that we've gone through.\",\"start\":3902836,\"end\":3907086,\"confidence\":0.714695630000000026171846911893226206302642822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"I'm now going to move on to the next kind of different sections of questions, but these are about your time in care overall, not just one at a time.\",\"start\":3908690,\"end\":3916522,\"confidence\":0.86313640000000002583391278676572255790233612060546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"So across all of the placements, you were Who would you say were the main people responsible for what happened to you?\",\"start\":3918010,\"end\":3925098,\"confidence\":0.8304633999999999627306124239112250506877899169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Yeah, so Mary, Helen, and then Brian.\",\"start\":3929670,\"end\":3934598,\"confidence\":0.87117213000000004452516577657661400735378265380859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Okay.\",\"start\":3935276,\"end\":3935761,\"confidence\":0.58435179999999997679793750648968853056430816650390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Were other children affected, or did you work with other children?\",\"start\":3936246,\"end\":3939457,\"confidence\":0.774869699999999994588506524451076984405517578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Again, what immediate effects did you experience following the sexual abuse?\",\"start\":3939668,\"end\":3942907,\"confidence\":0.50199497000000004032216338600846938788890838623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Quite much the same answer as the rest, to be fair.\",\"start\":3946258,\"end\":3948454,\"confidence\":0.71427773999999999432475306093692779541015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, but I was\\u2014 I was\\u2014 I come to the extent that I was not\\u2014 I refused to take it anymore.\",\"start\":3949099,\"end\":3955006,\"confidence\":0.6459124000000000531684918314567767083644866943359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Um, so pretty much the same answer as the rest.\",\"start\":3957888,\"end\":3961075,\"confidence\":0.58027490000000003789182301261462271213531494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And what was\\u2014 what was the way you said following that?\",\"start\":3961140,\"end\":3962946,\"confidence\":0.82342196000000000832841351439128629863262176513671875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Um, I pretty much say, well, I drew the line and I said, that's good, because then I was getting older, I was looking at girls and, you know, I mean, these, these things hold me the right way in life for where I wanted to be, you know what I mean?\",\"start\":3963978,\"end\":3978822,\"confidence\":0.74161569999999998881179408272146247327327728271484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I didn't want to\\u2014 I'm not gay, I never have been.\",\"start\":3978870,\"end\":3981213,\"confidence\":0.60466830000000004741167458632844500243663787841796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And, and I just thought, no, I'm just not allowing it.\",\"start\":3981983,\"end\":3985850,\"confidence\":0.8612957999999999447737764057819731533527374267578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And that's why I was so, so determined not to allow it anymore.\",\"start\":3986010,\"end\":3988529,\"confidence\":0.5446662300000000289657009489019401371479034423828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"C\",\"text\":\"Were complaints discouraged, ignored, or punished?\",\"start\":3998937,\"end\":4006205,\"confidence\":0.527226399999999983947418513707816600799560546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So, Richard, I put pretty much the same answer as the rest.\",\"start\":4006366,\"end\":4008413,\"confidence\":0.76844440000000002743973936958354897797107696533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I drew the line when I was getting older.\",\"start\":4008461,\"end\":4009913,\"confidence\":0.73311539999999997263557816040702164173126220703125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I started to think about girls, etc., and I wanted to be in the right place in my life.\",\"start\":4010236,\"end\":4013963,\"confidence\":0.7762339000000000321932702718186192214488983154296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I was determined to not allow those things to happen to me anymore.\",\"start\":4014093,\"end\":4016707,\"confidence\":0.77713065999999997313096855577896349132061004638671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"The sexual abuse, yeah, most definitely.\",\"start\":4018130,\"end\":4019681,\"confidence\":0.5911163699999999465717337443493306636810302734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, as for the rest, I mean, that was with me for a long time.\",\"start\":4020367,\"end\":4023637,\"confidence\":0.8259364000000000149981360664241947233676910400390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, couldn't get rid of that.\",\"start\":4024780,\"end\":4025563,\"confidence\":0.48971710000000001627995516173541545867919921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I could do something about the sexual.\",\"start\":4026363,\"end\":4028159,\"confidence\":0.6178046999999999844277454030816443264484405517578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So now we're just on to the final 3 questions in relation to the care settings, Richard, so we should be able to fly through this soon.\",\"start\":4030280,\"end\":4036017,\"confidence\":0.59693169999999995400941088519175536930561065673828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Did anyone else, in relation to all of the abuse that you experienced at Catherine's unit, did anyone witness it, know about it, or experience something similar?\",\"start\":4036780,\"end\":4046258,\"confidence\":0.58666830000000003142446303172619082033634185791015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Not the sexual.\",\"start\":4046969,\"end\":4047712,\"confidence\":0.5831817999999999724280996815650723874568939208984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Nobody witnessed that, no.\",\"start\":4048165,\"end\":4049135,\"confidence\":0.50600195000000003364704070918378420174121856689453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Apart from Megari.\",\"start\":4049253,\"end\":4050436,\"confidence\":0.80611193000000003205940402040141634643077850341796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But they witnessed everything else?\",\"start\":4059393,\"end\":4060480,\"confidence\":0.71866726999999996916557165604899637401103973388671875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes.\",\"start\":4066450,\"end\":4067257,\"confidence\":0.461038950000000002926725528595852665603160858154296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Did you tell anyone or try to get help?\",\"start\":4068048,\"end\":4070082,\"confidence\":0.80389553000000002480618377376231364905834197998046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"No.\",\"start\":4070647,\"end\":4070728,\"confidence\":0.493618669999999981623517442130832932889461517333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No.\",\"start\":4071276,\"end\":4071454,\"confidence\":0.493618669999999981623517442130832932889461517333984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"This is obviously going to sound really stupid and I do apologise.\",\"start\":4072342,\"end\":4074327,\"confidence\":0.87359629999999999228066371870227158069610595703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"If you didn't tell anyone or ask for help, could you provide us with a reason as to why?\",\"start\":4077543,\"end\":4083750,\"confidence\":0.69593954000000002313441882506594993174076080322265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I was embarrassed.\",\"start\":4085782,\"end\":4086410,\"confidence\":0.81933040000000001423785533916088752448558807373046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4087055,\"end\":4088537,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What are you going to say?\",\"start\":4089310,\"end\":4090051,\"confidence\":0.8470931600000000116779119707643985748291015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I mean, it's taken me 40-odd years to come and speak to you today, you know what I mean?\",\"start\":4090131,\"end\":4094045,\"confidence\":0.52913993999999997530636619558208622038364410400390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Back then, it was\\u2014 I think child abuse now is I mean, totally out of hand.\",\"start\":4095202,\"end\":4105199,\"confidence\":0.89332069999999996756656628349446691572666168212890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But then it was accepted, you know what I mean?\",\"start\":4105248,\"end\":4107508,\"confidence\":0.76862127000000002308155444552539847791194915771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was, it was what appeared to be the right thing to do, you know what I mean?\",\"start\":4107654,\"end\":4111270,\"confidence\":0.64670839999999996106083699487498961389064788818359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, as a beautiful\\u2014 it's just So I just put no.\",\"start\":4114128,\"end\":4138225,\"confidence\":0.6051613700000000317658077619853429496288299560546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I was embarrassed to tell anyone.\",\"start\":4138855,\"end\":4139890,\"confidence\":0.68236375000000004664713060265057720243930816650390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It's taken me 40 years to speak to you today.\",\"start\":4139987,\"end\":4141863,\"confidence\":0.61625350000000000960653778747655451297760009765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Back then, child abuse was accepted and also out of hand.\",\"start\":4141943,\"end\":4145518,\"confidence\":0.8760497000000000422659240939537994563579559326171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was appeared to be the right\\u2014 it was appeared to be the right thing to do, but it is abuse looking back now.\",\"start\":4145648,\"end\":4152391,\"confidence\":0.57799999999999995825561427409411408007144927978515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"100%.\",\"start\":4153420,\"end\":4154004,\"confidence\":0.5777115999999999917946524874423630535602569580078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There's nothing, there's nothing else it can be, you know.\",\"start\":4154085,\"end\":4155886,\"confidence\":0.58576960000000000139408484756131656467914581298828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"I mean, it's, you kind of sugarcoat it.\",\"start\":4156617,\"end\":4160852,\"confidence\":0.485501200000000021628210333801689557731151580810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then finally, Richard, what was the difference at this place, at this placement, compared with the others?\",\"start\":4170626,\"end\":4176514,\"confidence\":0.8951824299999999734467337475507520139217376708984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The, the, the big thing was, um, I left here, back into mainstream, that I could see a way out of here.\",\"start\":4177503,\"end\":4186536,\"confidence\":0.7311153999999999708592213210067711770534515380859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I had clear closure, you know what I mean?\",\"start\":4186649,\"end\":4190599,\"confidence\":0.491734449999999989611154660451575182378292083740234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I had a path that I know in my head.\",\"start\":4191748,\"end\":4194013,\"confidence\":0.8082974000000000547316858501289971172809600830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Play the game and this is where you're going to be.\",\"start\":4195160,\"end\":4197018,\"confidence\":0.6370711300000000409937683798489160835742950439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So, but the big thing was I left there, I could see a way out of here, I had clear closure and a path, and a path that I had in my head just to play the game and I'll be where I need to be, just play the system.\",\"start\":4221435,\"end\":4233625,\"confidence\":0.54199900000000000854782911119400523602962493896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yep.\",\"start\":4234660,\"end\":4234773,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Fantastic.\",\"start\":4234853,\"end\":4235419,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And that concludes the placement sentence of the witness statement.\",\"start\":4236049,\"end\":4240912,\"confidence\":0.8419931000000000498317831443273462355136871337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Now it's just going to be a couple of questions, what we should be able to fly through quickly.\",\"start\":4241316,\"end\":4244642,\"confidence\":0.7629168600000000299843350148876197636127471923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It won't be as meticulous as that, so we'll try and get through quickly.\",\"start\":4244787,\"end\":4248377,\"confidence\":0.63341780000000003081339627897250466048717498779296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So, people involved, reporting, and institutional knowledge.\",\"start\":4248426,\"end\":4251356,\"confidence\":0.86529800000000001158895202024723403155803680419921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Across all placements, who were the main people who was responsible?\",\"start\":4251871,\"end\":4255305,\"confidence\":0.77150339999999995033164168489747680723667144775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Social workers.\",\"start\":4258232,\"end\":4258821,\"confidence\":0.674539400000000011203837857465259730815887451171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"They put me in that situation.\",\"start\":4261264,\"end\":4262504,\"confidence\":0.70935285000000003474696086414041928946971893310546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So with the social workers, do you recall any names?\",\"start\":4262859,\"end\":4265581,\"confidence\":0.87257499999999998951949464753852225840091705322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Only one social worker, his name is Gordon.\",\"start\":4266563,\"end\":4268271,\"confidence\":0.85579455000000004272209253031178377568721771240234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"He, he, he\\u2014 the thing I can't understand to this day, why was I never talked to?\",\"start\":4270013,\"end\":4275265,\"confidence\":0.94900185000000003565645556591334752738475799560546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know what I mean?\",\"start\":4276080,\"end\":4276662,\"confidence\":0.67174845999999999168750264288973994553089141845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They talked to my parents, but they never once talked to me.\",\"start\":4276824,\"end\":4279332,\"confidence\":0.52775943000000002935934162451303564012050628662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And that's what I kind of get my head around.\",\"start\":4280966,\"end\":4282196,\"confidence\":0.84239750000000002128075493601500056684017181396484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Well, I was never allowed to tell my storey.\",\"start\":4284053,\"end\":4285795,\"confidence\":0.5824987999999999832567709745489992201328277587890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I blame my parents as well.\",\"start\":4290668,\"end\":4291712,\"confidence\":0.8911264500000000143842271427274681627750396728515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I blame my sister.\",\"start\":4292515,\"end\":4293237,\"confidence\":0.7620826000000000544076783626223914325237274169921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I blame, I blame everybody.\",\"start\":4293478,\"end\":4294409,\"confidence\":0.9136773000000000255482746069901622831821441650390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And I blame my birth mother.\",\"start\":4295308,\"end\":4297332,\"confidence\":0.871877000000000013102408047416247427463531494140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I blame everybody because everybody had factored into this, you know what I mean?\",\"start\":4297637,\"end\":4302020,\"confidence\":0.821688650000000020412471712916158139705657958984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was a teenager growing up in the '80s, and it was a hell of a place to grow up in a city in the '80s, you know what I mean?\",\"start\":4302775,\"end\":4309342,\"confidence\":0.4838395699999999965967845128034241497516632080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4309711,\"end\":4309968,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And but I had no support.\",\"start\":4310080,\"end\":4311445,\"confidence\":0.70974269999999994862349694813019596040248870849609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"From my family, but more importantly, I've no support from professionals.\",\"start\":4312408,\"end\":4317079,\"confidence\":0.89877960000000001183906306323478929698467254638671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"One second, I'll just relay back what I've got, just to make sure that obviously it's correct and we haven't missed anything.\",\"start\":4341059,\"end\":4349994,\"confidence\":0.64840496000000003018470806637196801602840423583984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So, social workers, only one social worker, and he was called Garden.\",\"start\":4354366,\"end\":4358126,\"confidence\":0.840683999999999986840748533722944557666778564453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"One thing I never understood from this is that they never spoke to me.\",\"start\":4358479,\"end\":4362095,\"confidence\":0.9110034000000000187213800018071196973323822021484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Why did they never speak to me?\",\"start\":4362577,\"end\":4363853,\"confidence\":0.79905440000000005351665777197922579944133758544921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I blame everyone for what happened to me.\",\"start\":4364284,\"end\":4365666,\"confidence\":0.94521339999999998138235923761385492980480194091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I grew up in the city in the '80s.\",\"start\":4365827,\"end\":4367134,\"confidence\":0.871453049999999951324980429490096867084503173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was a hell of a place to grow up.\",\"start\":4367779,\"end\":4369215,\"confidence\":0.447766539999999990673273941865772940218448638916015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I had no support from my family, but more importantly, not from the professionals.\",\"start\":4369602,\"end\":4373216,\"confidence\":0.91979270000000001861195642050006426870822906494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yep.\",\"start\":4374223,\"end\":4375048,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You were labelled, you know what I mean?\",\"start\":4375680,\"end\":4377153,\"confidence\":0.53106580000000003227711431463831104338169097900390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You were labelled a problem.\",\"start\":4377606,\"end\":4379322,\"confidence\":0.86493969999999997799733364445273764431476593017578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And instead of fixing the problem, like what they do now, yeah, you were just\\u2014 well, I've just\\u2014 for the last 2 hours, that's\\u2014 you just had a snapshot into my life.\",\"start\":4380277,\"end\":4389856,\"confidence\":0.70043087000000003872202114507672376930713653564453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, that's what you got.\",\"start\":4390405,\"end\":4392245,\"confidence\":0.65488665999999995381841699781944043934345245361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Back in the '80s.\",\"start\":4392723,\"end\":4393475,\"confidence\":0.82579769999999996787920508722891099750995635986328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Yeah, you just get to treat them the way you want to be treated, and that's exactly it.\",\"start\":4393802,\"end\":4399575,\"confidence\":0.68909779999999998256754452086170203983783721923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"And you kind of live\\u2014 you live your childhood through them.\",\"start\":4399641,\"end\":4403152,\"confidence\":0.83003389999999999115942728167283348739147186279296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Yeah, that's an absolute concern, what I really do.\",\"start\":4405837,\"end\":4409342,\"confidence\":0.59218585000000001361541990263503976166248321533203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So I just put, I was labelled as a problem instead of fixing the problem.\",\"start\":4413150,\"end\":4416152,\"confidence\":0.8583583999999999658570004612556658685207366943359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I was dealt with as a problem.\",\"start\":4416266,\"end\":4417718,\"confidence\":0.67562429999999995544612829689867794513702392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Correct.\",\"start\":4423060,\"end\":4424293,\"confidence\":0.58715682999999996294349102754495106637477874755859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Can you remember any other names who are the main people responsible?\",\"start\":4424845,\"end\":4428398,\"confidence\":0.84446209999999999329389765989617444574832916259765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"There's too many.\",\"start\":4430172,\"end\":4430589,\"confidence\":0.489232999999999973450570678323856554925441741943359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mentioned everybody that I've just discussed with you over the past 2 hours.\",\"start\":4430654,\"end\":4433514,\"confidence\":0.8423513000000000250366838372428901493549346923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I mean, people go in a role to support and help these people, you know what I mean?\",\"start\":4433867,\"end\":4439992,\"confidence\":0.694678600000000034953018257510848343372344970703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They must have had a job title, they must have had an interview to take on the role.\",\"start\":4440369,\"end\":4443923,\"confidence\":0.7796187999999999451716803378076292574405670166015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Of the job.\",\"start\":4444429,\"end\":4445039,\"confidence\":0.53831594999999998751860630363808013498783111572265625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, you know, I mean, don't get me wrong, I met a lot of nice people there as well.\",\"start\":4445440,\"end\":4448780,\"confidence\":0.92293510000000000825792767500388436019420623779296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I did.\",\"start\":4449294,\"end\":4449647,\"confidence\":0.5960796999999999901120872891624458134174346923828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"People genuinely want to help.\",\"start\":4450353,\"end\":4451879,\"confidence\":0.70946549999999997115907035549753345549106597900390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But the second thing of it was, once you were labelled, you know, I mean, once the arrow was above your head, that's it, you were wasting your time.\",\"start\":4452264,\"end\":4462091,\"confidence\":0.7086729000000000500136820846819318830966949462890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, just give me one second, I just go back through into the person, it's just to highlight any names.\",\"start\":4462300,\"end\":4468706,\"confidence\":0.82184179999999995569481825441471301019191741943359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Mike.\",\"start\":4478334,\"end\":4478447,\"confidence\":0.57944910000000005023679250371060334146022796630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And do you not remember who Mike\\u2014 what Mike's role was?\",\"start\":4479013,\"end\":4481422,\"confidence\":0.69795929999999994919335222220979630947113037109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He was a teacher.\",\"start\":4482327,\"end\":4483330,\"confidence\":0.7481246999999999758301783003844320774078369140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was just a teacher?\",\"start\":4483410,\"end\":4484849,\"confidence\":0.7544212999999999613720547131379134953022003173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, yeah, the deaf teacher.\",\"start\":4485092,\"end\":4486450,\"confidence\":0.52198149999999998716049276481498964130878448486328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":4486628,\"end\":4486854,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And it would say Mr Acre was a teacher.\",\"start\":4487517,\"end\":4489144,\"confidence\":0.84566879999999999828474983587511815130710601806640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You don't remember the specific subject?\",\"start\":4489208,\"end\":4491283,\"confidence\":0.603808499999999970242470226367004215717315673828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, there wasn't a specific subject.\",\"start\":4491621,\"end\":4493808,\"confidence\":0.72900562999999996005584534941590391099452972412109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, you would sit in a room and they would try and talk to you about geography, then history and maths, but you just wouldn't listen.\",\"start\":4494275,\"end\":4500043,\"confidence\":0.6889846299999999867935684960684739053249359130859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And so they wouldn't force the fact.\",\"start\":4500187,\"end\":4501279,\"confidence\":0.75760656999999997918138205932336859405040740966796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, you just done what you wanted to do.\",\"start\":4501873,\"end\":4503784,\"confidence\":0.746524500000000035271341403131373226642608642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You would sit, you would Skive, you would talk, you would do nothing.\",\"start\":4504041,\"end\":4507477,\"confidence\":0.56670480000000000853077608553576283156871795654296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And Mr Richard Garrie, did you say he was the boarding officer?\",\"start\":4507975,\"end\":4511347,\"confidence\":0.86740636999999998213439766914234496653079986572265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He was the housemaster.\",\"start\":4511812,\"end\":4512567,\"confidence\":0.77285360000000002944631205537007190287113189697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Housemaster, that's it.\",\"start\":4512872,\"end\":4513739,\"confidence\":0.70552840000000005549196657739230431616306304931640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Sorry about that.\",\"start\":4513883,\"end\":4514799,\"confidence\":0.6856411000000000033338665161863900721073150634765625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's okay.\",\"start\":4515023,\"end\":4515441,\"confidence\":0.73359823000000001780307457011076621711254119873046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So I've got Mr Richard Garrie, Mr Richard Aker, Mike as well.\",\"start\":4516886,\"end\":4522296,\"confidence\":0.87373650000000002702194024095661006867885589599609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What was the teacher called?\",\"start\":4522745,\"end\":4523643,\"confidence\":0.82405304999999995363424432071042247116565704345703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Mr Thornburn?\",\"start\":4523692,\"end\":4525713,\"confidence\":0.82325060000000005455689233713201247155666351318359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He was the head teacher.\",\"start\":4525793,\"end\":4526659,\"confidence\":0.80189513999999995075285141865606419742107391357421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Thornburn, or The Beak.\",\"start\":4526755,\"end\":4528520,\"confidence\":0.81014894999999997882156321793445385992527008056640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Thornburn, he was the headmaster at Glendrick?\",\"start\":4529482,\"end\":4532786,\"confidence\":0.91101430000000005460236707222065888345241546630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, the headmaster.\",\"start\":4532850,\"end\":4534021,\"confidence\":0.6742690000000000072333250500378198921680450439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, The Beak was his nickname.\",\"start\":4534438,\"end\":4538785,\"confidence\":0.80849150000000002957989408969297073781490325927734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, so we've got McGarrie, Mr Aker, Mike, Mr Thornburn, quotation marks, The Beak, and he was the headmaster.\",\"start\":4539170,\"end\":4547142,\"confidence\":0.8552454000000000444714487457531504333019256591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And was there anyone else who you named?\",\"start\":4547206,\"end\":4549179,\"confidence\":0.87475749999999996564525872599915601313114166259765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Not really.\",\"start\":4550121,\"end\":4550669,\"confidence\":0.5598528000000000393043819713057018816471099853515625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"No, that's perfectly fine, no problem.\",\"start\":4550976,\"end\":4552686,\"confidence\":0.71063226000000001558731810291646979749202728271484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Um, the next question is, were other children affected and did you witness abuse or harm to anyone else?\",\"start\":4553556,\"end\":4558638,\"confidence\":0.5974481000000000374683395421016030013561248779296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, everybody was there, especially Lyndrick Muir.\",\"start\":4559205,\"end\":4561326,\"confidence\":0.707221450000000029234570320113562047481536865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, yeah, whoever was in my dorm at the time.\",\"start\":4561877,\"end\":4564549,\"confidence\":0.700467469999999980956317813252098858356475830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, they're all\\u2014 nobody missed out.\",\"start\":4564792,\"end\":4567157,\"confidence\":0.51237845000000004080931148564559407532215118408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Nobody missed out.\",\"start\":4576620,\"end\":4580846,\"confidence\":0.54642409999999996816910652341903187334537506103515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"A few years ago, I actually found a Facebook page that had been put up, and I wrote some really nasty things on it.\",\"start\":4581730,\"end\":4591270,\"confidence\":0.9253021500000000454377868663868866860866546630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4591801,\"end\":4591946,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And they're still there, still there.\",\"start\":4592671,\"end\":4594088,\"confidence\":0.77188829999999997166781895430176518857479095458984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I mean, that was done years ago, and there's a lot of nasty stuff on there as well from other, other people.\",\"start\":4594136,\"end\":4599259,\"confidence\":0.9177745600000000170126668308512307703495025634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm not gonna\\u2014 again, that's not my business to discuss next.\",\"start\":4599357,\"end\":4601346,\"confidence\":0.5491164299999999887091917116777040064334869384765625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"No problem, that's perfectly fine.\",\"start\":4602292,\"end\":4603848,\"confidence\":0.80580806999999998740946693942532874643802642822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And why do you believe staff or the institution know or should have known what was happening?\",\"start\":4604667,\"end\":4611068,\"confidence\":0.5041021999999999447794607476680539548397064208984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, they're adults.\",\"start\":4611982,\"end\":4613507,\"confidence\":0.63223830000000003082050170633010566234588623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, I'm a father, I'm a grandfather myself, and I live for my children, my grandchildren, you know what I mean?\",\"start\":4614886,\"end\":4620133,\"confidence\":0.70016350000000004971667522113421000540256500244140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And regardless whether they're children or not, they're in a position of trust and a position of care to look after us in the field.\",\"start\":4620389,\"end\":4629009,\"confidence\":0.69456755999999997275295982035459019243717193603515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They dictated what way my life was going.\",\"start\":4629635,\"end\":4631612,\"confidence\":0.680906699999999975858600009814836084842681884765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Well, they were adults.\",\"start\":4652692,\"end\":4653430,\"confidence\":0.68442579999999997308890442582196556031703948974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They were in a position of care.\",\"start\":4653558,\"end\":4655594,\"confidence\":0.7588009000000000003893774191965349018573760986328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They was in control and dictated where my life was going.\",\"start\":4656059,\"end\":4658319,\"confidence\":0.7647548299999999965592678563552908599376678466796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They had a duty of care and they failed.\",\"start\":4658383,\"end\":4659794,\"confidence\":0.85527830000000004684324039772036485373973846435546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They failed.\",\"start\":4660611,\"end\":4661172,\"confidence\":0.89968269999999994634976019369787536561489105224609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, big time.\",\"start\":4661750,\"end\":4662279,\"confidence\":0.56827324999999995203125990883563645184040069580078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, no problem.\",\"start\":4663032,\"end\":4665340,\"confidence\":0.57628869999999998707806980746681801974773406982421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Were complaints discouraged, ignored, or punished?\",\"start\":4665517,\"end\":4667889,\"confidence\":0.527226399999999983947418513707816600799560546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Were you moved, threatened, or disbelieved?\",\"start\":4668242,\"end\":4670166,\"confidence\":0.60085200000000005271516556604183278977870941162109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Disbelieved.\",\"start\":4671031,\"end\":4672811,\"confidence\":0.8769811400000000478627271149889566004276275634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I never really told many people about it.\",\"start\":4673692,\"end\":4677524,\"confidence\":0.72154689999999999105995129866641946136951446533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, because of the\\u2014 because you\\u2014 because as I said to everyone, it was accepted, it was normal, it was life, it just happened, you know what I mean?\",\"start\":4678600,\"end\":4686860,\"confidence\":0.60889680000000001580673369971918873488903045654296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I mean, what are you meant to do?\",\"start\":4687930,\"end\":4689690,\"confidence\":0.7845503000000000337621486323769204318523406982421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You can't fight the system, you just can't do it no matter how hard you try as a 13-year-old.\",\"start\":4689690,\"end\":4694360,\"confidence\":0.9175541000000000391167986890650354325771331787109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I mean, who would believe me even if I did try?\",\"start\":4695230,\"end\":4698900,\"confidence\":0.5057430000000000536175548404571600258350372314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Nobody.\",\"start\":4698930,\"end\":4700670,\"confidence\":0.4942234500000000085861984189250506460666656494140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I couldn't speak to anybody.\",\"start\":4700670,\"end\":4701810,\"confidence\":0.7599907500000000482032191939651966094970703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I never see my parents.\",\"start\":4701810,\"end\":4702940,\"confidence\":0.875754600000000049675463742460124194622039794921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"They just stopped me seeing them at the I've seen them periodically, but you can't go in and say to your mum, I was giving somebody a masturbating in somebody's office, can you?\",\"start\":4703030,\"end\":4710316,\"confidence\":0.66859864999999996104662614015978761017322540283203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know what I mean?\",\"start\":4710381,\"end\":4710803,\"confidence\":0.67174845999999999168750264288973994553089141845703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You just can't do that.\",\"start\":4711047,\"end\":4711891,\"confidence\":0.857691940000000041521843741065822541713714599609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Even when I did go to the police, they said, don't be silly, you encouraged it.\",\"start\":4714062,\"end\":4717022,\"confidence\":0.48007973999999997705145915460889227688312530517578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I mean, I thought, wait a minute.\",\"start\":4717349,\"end\":4718510,\"confidence\":0.59700779999999997738058254981297068297863006591796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"C\",\"text\":\"Sleep problems.\",\"start\":4734284,\"end\":4738193,\"confidence\":0.71578839999999999132995753825525753200054168701171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And then finally, have you ever reported the abuse to the police, an inquiry, a professional, or an authority?\",\"start\":4738884,\"end\":4746412,\"confidence\":0.58675224000000003599097908590920269489288330078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, reported to the police.\",\"start\":4746768,\"end\":4747835,\"confidence\":0.489114729999999997556159314626711420714855194091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4747899,\"end\":4748061,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yep.\",\"start\":4748368,\"end\":4748465,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I know you've already stated this before, so it is a bit tedious, but what happened when you reported this to the police?\",\"start\":4749742,\"end\":4754458,\"confidence\":0.6721439399999999952939333525137044489383697509765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I was I was\\u2014 because I was known to the police then, it was a few years, and I was turning into a criminal, I wasn't believed.\",\"start\":4754622,\"end\":4762408,\"confidence\":0.70009770000000004497309191719978116452693939208984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was told that I had encouraged it.\",\"start\":4762827,\"end\":4764342,\"confidence\":0.6445155000000000189430693353642709553241729736328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"C\",\"text\":\"The kind of, if you went on holiday, sometimes you might struggle with somewhere you don't know.\",\"start\":4767000,\"end\":4770768,\"confidence\":0.55953039999999998332924633359652943909168243408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You were told what?\",\"start\":4773159,\"end\":4773887,\"confidence\":0.62072629999999995309423184153274632990360260009765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Sorry?\",\"start\":4774211,\"end\":4774437,\"confidence\":0.52763959999999998640163312302320264279842376708984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"That I had encouraged the situation, I had encouraged the abuse, the sexual abuse.\",\"start\":4775263,\"end\":4778776,\"confidence\":0.85987230000000003382609747859532944858074188232421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I must be gay.\",\"start\":4780541,\"end\":4781350,\"confidence\":0.88752660000000005435794037111918441951274871826171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The exact words of the officer.\",\"start\":4781986,\"end\":4783232,\"confidence\":0.6770013599999999964751395964412949979305267333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Okay, and is that still an ongoing thing?\",\"start\":4786440,\"end\":4788933,\"confidence\":0.87982665999999998263092493289150297641754150390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Okay, and when did that happen and how long did it happen for?\",\"start\":4791388,\"end\":4794606,\"confidence\":0.86063389999999995172430544698727317154407501220703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So the next is just movement between placements and leaving care.\",\"start\":4800179,\"end\":4802941,\"confidence\":0.83184190000000002296332013429491780698299407958984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Why did you move between placements and were the reasons ever explained?\",\"start\":4803426,\"end\":4806236,\"confidence\":0.827415400000000023084112399374134838581085205078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":4806979,\"end\":4807140,\"confidence\":0.493618669999999981623517442130832932889461517333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Never.\",\"start\":4807420,\"end\":4807695,\"confidence\":0.43164802000000002113466734954272396862506866455078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, no, I moved obviously from the first one because I absconded because of the serious abuse.\",\"start\":4807857,\"end\":4813346,\"confidence\":0.765881699999999998595967554138042032718658447265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Second one was a result of abscondance, the first one.\",\"start\":4814009,\"end\":4817055,\"confidence\":0.6083720299999999525653038290329277515411376953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And the third one was, um, a partner wasn't ready to be integrated back into society.\",\"start\":4817412,\"end\":4821606,\"confidence\":0.6797814399999999590562538287485949695110321044921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Yeah, so I can understand that there would have been a struggle.\",\"start\":4823270,\"end\":4825984,\"confidence\":0.5491441999999999712400722273741848766803741455078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"How has what you went through affected relationships, parenting, friendships, Yeah, you give them the life that you wanted.\",\"start\":4828410,\"end\":4846753,\"confidence\":0.74389530000000003706617235366138629615306854248046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So no, never.\",\"start\":4852949,\"end\":4853788,\"confidence\":0.491146479999999996390869227980147115886211395263671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I moved as I was, as I absconded due to serious abuse.\",\"start\":4853917,\"end\":4857160,\"confidence\":0.67582100000000000505906427861191332340240478515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Second was a result So it'll be expounding from the first and final setting I was deemed to, uh, I was deemed not fit to enter society.\",\"start\":4857886,\"end\":4864193,\"confidence\":0.6932226999999999694779262426891364157199859619140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Correct.\",\"start\":4864803,\"end\":4865878,\"confidence\":0.58715682999999996294349102754495106637477874755859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yep.\",\"start\":4867049,\"end\":4867289,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Did you run away, refuse to return, or ask to be moved?\",\"start\":4867867,\"end\":4871284,\"confidence\":0.6558694000000000468020289190462790429592132568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You couldn't refuse.\",\"start\":4872103,\"end\":4872809,\"confidence\":0.56355169999999998875495066386065445840358734130859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There wasn't an option.\",\"start\":4874269,\"end\":4875456,\"confidence\":0.59670959999999995115871342932223342359066009521484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"What about friendship?\",\"start\":4875809,\"end\":4877397,\"confidence\":0.86627423999999997317189581735874526202678680419921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Has it affected any friendship or your ability to maintain friendship?\",\"start\":4877975,\"end\":4881520,\"confidence\":0.73172369999999997691730868609738536179065704345703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, the staff at Liverpool let me physically hitchhike home to Edinburgh, which is 60 miles, in different people's cars.\",\"start\":4881681,\"end\":4888634,\"confidence\":0.68251609999999995892494553118012845516204833984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They knew that was happening as a 13-year-old.\",\"start\":4889085,\"end\":4891923,\"confidence\":0.55162566999999995687176124192774295806884765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Do you say 60 miles?\",\"start\":4892665,\"end\":4893661,\"confidence\":0.87096923999999997789700501016341149806976318359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, 60 miles from that.\",\"start\":4894494,\"end\":4895360,\"confidence\":0.78455969999999997099848769721575081348419189453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was 60 miles from my parents.\",\"start\":4895409,\"end\":4896487,\"confidence\":0.5339628499999999888814272708259522914886474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":4896536,\"end\":4897059,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So I just put, you couldn't refuse, that was never an option.\",\"start\":4913065,\"end\":4915047,\"confidence\":0.660850640000000044693706513498909771442413330078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The staff at Lendrick left me\\u2014 let me hitchhike 60 miles to my parents' house, getting rides from strangers, and they not only knew but encouraged me to do so.\",\"start\":4915144,\"end\":4924668,\"confidence\":0.57627963999999998190304495437885634601116180419921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yep, if you don't\\u2014 if you're not happy, just bugger off again.\",\"start\":4925232,\"end\":4927470,\"confidence\":0.90075139999999997986179778308724053204059600830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I did.\",\"start\":4928050,\"end\":4930224,\"confidence\":0.654018760000000032306388675351627171039581298828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then finally for this section, when and what age did you leave care?\",\"start\":4930546,\"end\":4934704,\"confidence\":0.88589039999999996677360059038619510829448699951171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"16.\",\"start\":4935922,\"end\":4936371,\"confidence\":0.54981519999999994841033412740216590464115142822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And what was your circumstances afterwards?\",\"start\":4937765,\"end\":4939784,\"confidence\":0.84132403000000000048430592869408428668975830078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Um, for the first 4 years, my\\u2014 from 16 to 20, I was a criminal.\",\"start\":4940873,\"end\":4947588,\"confidence\":0.62133179999999998965876102374750189483165740966796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4948197,\"end\":4948437,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Um, I was even breaking in, um, doing everything I shouldn't be doing.\",\"start\":4949222,\"end\":4957042,\"confidence\":0.69236463000000003642497858891147188842296600341796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Taking no pride in it now whatsoever.\",\"start\":4957955,\"end\":4959830,\"confidence\":0.50505639999999996092583387508057057857513427734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Um, I got an 8-week prison sentence in Edinburgh.\",\"start\":4961000,\"end\":4965114,\"confidence\":0.68626540000000002539337629059446044266223907470703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"One second.\",\"start\":4965324,\"end\":4965742,\"confidence\":0.64591235000000002397513299001730047166347503662109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Sorry.\",\"start\":4965967,\"end\":4966112,\"confidence\":0.5092127300000000023061375031829811632633209228515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, don't apologise, um, Richard.\",\"start\":4966562,\"end\":4968525,\"confidence\":0.64307535000000004554721044769394211471080780029296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"C\",\"text\":\"Yeah, absolutely.\",\"start\":4969830,\"end\":4970611,\"confidence\":0.50143020000000004809947995454422198235988616943359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Just something that would remind you.\",\"start\":4970921,\"end\":4972240,\"confidence\":0.78003436000000003769372369788470678031444549560546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":4980157,\"end\":4980238,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Do you say 6 or 8 weeks?\",\"start\":4980898,\"end\":4983007,\"confidence\":0.9202760500000000121190169011242687702178955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"8 weeks.\",\"start\":4983152,\"end\":4983474,\"confidence\":0.72502034999999998010622448418871499598026275634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"8 weeks prison sentence.\",\"start\":4983796,\"end\":4984778,\"confidence\":0.5217277399999999953905671645770780742168426513671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"How was it affected?\",\"start\":4984843,\"end\":4985583,\"confidence\":0.76776104999999994493720123500679619610309600830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You were in Edinburgh?\",\"start\":4985631,\"end\":4987274,\"confidence\":0.88494163999999997383127947614411823451519012451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"In Edinburgh and And what was it, what caused you to be placed into the adult prison?\",\"start\":4987338,\"end\":4995561,\"confidence\":0.71809570000000000344897443937952630221843719482421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Breaking in the house.\",\"start\":4996320,\"end\":4997031,\"confidence\":0.6697368999999999683581108911312185227870941162109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's perfectly fine.\",\"start\":5001550,\"end\":5002514,\"confidence\":0.64607449999999999601385525238583795726299285888671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So now it's just gonna go into the impact of your life.\",\"start\":5005062,\"end\":5007012,\"confidence\":0.77437484000000000872176997290807776153087615966796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"This may be a bit more of a distressing part, but after that we'll just be flying through.\",\"start\":5007060,\"end\":5012733,\"confidence\":0.54683450000000000112976294985855929553508758544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We should probably be done in the next 15 minutes or so.\",\"start\":5012798,\"end\":5014882,\"confidence\":0.71271640000000002768132389974198304116725921630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yep.\",\"start\":5015042,\"end\":5015203,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So this is the impact on your life, what the care setting has done.\",\"start\":5015380,\"end\":5019637,\"confidence\":0.7385925700000000038158987081260420382022857666015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So how did this experience affect you at the time?\",\"start\":5020023,\"end\":5022529,\"confidence\":0.82205019999999995317097045699483714997768402099609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So try to think about obviously your thoughts and feelings in relation to your safety, your trust, confidence, sleep, behaviour, education, relationships, and also your ability to speak up.\",\"start\":5022995,\"end\":5033832,\"confidence\":0.8113274600000000003063860276597552001476287841796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, as I say, I spiralled.\",\"start\":5036890,\"end\":5038624,\"confidence\":0.5697946000000000399410282625467516481876373291015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The only way out I could see was rebelling.\",\"start\":5039273,\"end\":5041348,\"confidence\":0.70500993999999994610305975584196858108043670654296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was free, you know what I mean?\",\"start\":5042455,\"end\":5043837,\"confidence\":0.64433339999999994507362544027273543179035186767578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was free from that system.\",\"start\":5043885,\"end\":5045042,\"confidence\":0.73080000000000000515143483426072634756565093994140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And instead of building my life and doing the right channel, I chose the wrong one because of the anger and the hatred and the hurt and deceit that I had in me.\",\"start\":5045733,\"end\":5060356,\"confidence\":0.9456066499999999930281546767218969762325286865234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I couldn't speak to anybody.\",\"start\":5061577,\"end\":5062750,\"confidence\":0.7599907500000000482032191939651966094970703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I had nobody to speak to.\",\"start\":5063650,\"end\":5065658,\"confidence\":0.74707489999999998619983898606733419001102447509765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, I was pretty much discharged from social services overnight.\",\"start\":5068268,\"end\":5073052,\"confidence\":0.73187539999999995377066852597636170685291290283203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, one second, one second.\",\"start\":5074730,\"end\":5078519,\"confidence\":0.65795462999999998476852169915218837559223175048828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So you've got a\\u2014 well, I spiralled.\",\"start\":5087012,\"end\":5090707,\"confidence\":0.76291180000000002880966576412902213633060455322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The only way I, um, the only way I saw was rebellion.\",\"start\":5090756,\"end\":5093502,\"confidence\":0.71885186000000000916543285711668431758880615234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was free this way.\",\"start\":5093632,\"end\":5094523,\"confidence\":0.68327720000000002897877493523992598056793212890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Instead of building my life and choosing the right channel, I chose the wrong path due to anger, hatred, and deceit.\",\"start\":5094620,\"end\":5100339,\"confidence\":0.96249260000000003145714799757115542888641357421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was essentially discharged overnight.\",\"start\":5100761,\"end\":5102974,\"confidence\":0.8207389000000000489620788357569836080074310302734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yep, just 3 years of my life, then all of a sudden that's it, you're free to go.\",\"start\":5103602,\"end\":5107611,\"confidence\":0.546647600000000011277734301984310150146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, no explanation, no nothing.\",\"start\":5111061,\"end\":5113483,\"confidence\":0.482019130000000017854944189821253530681133270263671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And how would you say this has affected your sleep, your behaviour, and your future relationships and ability to speak up?\",\"start\":5127101,\"end\":5135691,\"confidence\":0.5589494999999999880202494750847108662128448486328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"For the first probably 20 years after that, it's horrendous.\",\"start\":5136093,\"end\":5140107,\"confidence\":0.87353490000000000303970182358170859515666961669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I had them\\u2014 I was sleeping with different women.\",\"start\":5140573,\"end\":5143447,\"confidence\":0.76669810000000004901465899820323102176189422607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I've got 3 or 4 children that I have nothing to do with.\",\"start\":5143784,\"end\":5148188,\"confidence\":0.66227950000000002095390527756535448133945465087890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"You know what I mean?\",\"start\":5148496,\"end\":5152174,\"confidence\":0.67174845999999999168750264288973994553089141845703125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"C\",\"text\":\"Yeah, absolutely.\",\"start\":5152223,\"end\":5153160,\"confidence\":0.50143020000000004809947995454422198235988616943359375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"C\",\"text\":\"Yes.\",\"start\":5155922,\"end\":5157327,\"confidence\":0.461038950000000002926725528595852665603160858154296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Have you received counselling, therapy, mental health?\",\"start\":5157634,\"end\":5159944,\"confidence\":0.79699372999999995581532630239962600171566009521484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"My family disowned me.\",\"start\":5160057,\"end\":5161491,\"confidence\":0.9287125499999999700406760894111357629299163818359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":5162457,\"end\":5163309,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And I was, I was just a rebel.\",\"start\":5165369,\"end\":5166753,\"confidence\":0.7458270000000000177209358298568986356258392333984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I was on a destruction mode.\",\"start\":5167686,\"end\":5170620,\"confidence\":0.6852310299999999632092340107192285358905792236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Do you not believe it?\",\"start\":5170734,\"end\":5171793,\"confidence\":0.5811747000000000440422809333540499210357666015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":5175564,\"end\":5175846,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"The first 20 years after this was horrendous.\",\"start\":5200734,\"end\":5202359,\"confidence\":0.932956340000000050594053391250781714916229248046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I was sleeping with numerous women.\",\"start\":5202488,\"end\":5203807,\"confidence\":0.5279891500000000181813675226294435560703277587890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I have 3 children that I don't have anything to do with.\",\"start\":5204257,\"end\":5206943,\"confidence\":0.687399740000000036843630368821322917938232421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"My family disowned me.\",\"start\":5207008,\"end\":5208053,\"confidence\":0.9287125499999999700406760894111357629299163818359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was just a rebel.\",\"start\":5208600,\"end\":5209243,\"confidence\":0.6788665000000000393498567063943482935428619384765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I was in destruction mode.\",\"start\":5209485,\"end\":5210530,\"confidence\":0.735536039999999946559228192199952900409698486328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You wouldn't have believed it.\",\"start\":5210867,\"end\":5212153,\"confidence\":0.50458217000000005203474984227796085178852081298828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Mm-hmm.\",\"start\":5212555,\"end\":5212941,\"confidence\":0.71720773000000004326892621975275687873363494873046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yep, yep, no problem.\",\"start\":5213182,\"end\":5215256,\"confidence\":0.8204681000000000334893002218450419604778289794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So the next question is, how has it affected your mental health?\",\"start\":5215690,\"end\":5217988,\"confidence\":0.64744360000000000798792143541504628956317901611328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Back in the day, you didn't have mental health.\",\"start\":5219930,\"end\":5221324,\"confidence\":0.8058897000000000421238155468017794191837310791015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"There was no such thing as mental health.\",\"start\":5222286,\"end\":5223657,\"confidence\":0.68435340000000000060254023992456495761871337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That's only\\u2014 that's a modern day.\",\"start\":5223738,\"end\":5225545,\"confidence\":0.78211419999999998164952330625965259969234466552734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So my mental health was me breaking in.\",\"start\":5226464,\"end\":5229207,\"confidence\":0.62201530000000004871907322012702934443950653076171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"My mental health was me sleeping with different women, cheating, lying, stealing.\",\"start\":5229368,\"end\":5233639,\"confidence\":0.9471454599999999945936224321485497057437896728515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That was my mental health.\",\"start\":5233833,\"end\":5234693,\"confidence\":0.701482060000000018362698028795421123504638671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Because if you ask anybody 40 years ago what mental health was, nobody could tell you.\",\"start\":5234871,\"end\":5239330,\"confidence\":0.51714355000000000739390770831960253417491912841796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Okay, I now know what I've done to my mental health.\",\"start\":5243353,\"end\":5246493,\"confidence\":0.80583649999999995561239529706654138863086700439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":5247082,\"end\":5247164,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So my mental health was stealing, breaking and entering, sleeping with numerous women.\",\"start\":5252192,\"end\":5256502,\"confidence\":0.89374819999999999264872485582600347697734832763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What else did you give an example for?\",\"start\":5256598,\"end\":5258553,\"confidence\":0.87590559999999995088870718973339535295963287353515625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Just doing what I wanted to do.\",\"start\":5259963,\"end\":5263168,\"confidence\":0.58518415999999995324998280921136029064655303955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, I couldn't\\u2014 I didn't care.\",\"start\":5263969,\"end\":5267831,\"confidence\":0.59797025000000003647215862656594254076480865478515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I mean, nobody could do any more to me than what had been done the previous 3 years.\",\"start\":5268392,\"end\":5272253,\"confidence\":0.50806033999999999917207560429233126342296600341796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Could any sibling, former resident, relative, friend, partner, or professional provide a supporting statement for your application, or would you want them to?\",\"start\":5278714,\"end\":5288069,\"confidence\":0.909750040000000037565541788353584706783294677734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"You wouldn't?\",\"start\":5290564,\"end\":5293561,\"confidence\":0.633038800000000012602185961441136896610260009765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":5293887,\"end\":5294212,\"confidence\":0.58435179999999997679793750648968853056430816650390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"How has it affected your physical health?\",\"start\":5294294,\"end\":5295744,\"confidence\":0.7250748000000000192954985323012806475162506103515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Um, basically So like any alcohol or substance use?\",\"start\":5297530,\"end\":5303059,\"confidence\":0.7018923999999999718824028605013154447078704833984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"What were\\u2014 oh no, that's one thing I've been very strong about.\",\"start\":5303123,\"end\":5306685,\"confidence\":0.497975600000000018230394971396890468895435333251953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, I'll social drink now and again.\",\"start\":5306814,\"end\":5308980,\"confidence\":0.81274086000000000939991195991751737892627716064453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't\\u2014 I used to smoke at the time, but when I turned my life around, I stopped smoking.\",\"start\":5309157,\"end\":5313233,\"confidence\":0.6947761999999999549260110143222846090793609619140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And I refuse point blank to do any kind of drugs.\",\"start\":5313811,\"end\":5317390,\"confidence\":0.8910708400000000306562242258223704993724822998046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I've seen so much destruction with them in the care system.\",\"start\":5317823,\"end\":5320391,\"confidence\":0.9600241000000000468617145088501274585723876953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, I've got no substance use.\",\"start\":5321257,\"end\":5322669,\"confidence\":0.76337624000000003920973767890245653688907623291015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I only drink socially now.\",\"start\":5322782,\"end\":5323921,\"confidence\":0.66831004999999998883453145026578567922115325927734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Um, how would you describe your sleep?\",\"start\":5324948,\"end\":5327227,\"confidence\":0.85323672999999999877474010645528323948383331298828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Terrible.\",\"start\":5329212,\"end\":5330380,\"confidence\":0.91017110000000001068798383130342699587345123291015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"My doctor refuses to give me any more sleeping pills because of the addiction, and I'm now on\\u2014 actually, just give me a second, I'll tell you what they're called\\u2014 diazepam.\",\"start\":5330737,\"end\":5340730,\"confidence\":0.88095489999999998520507915600319392979145050048828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, one moment.\",\"start\":5341135,\"end\":5341994,\"confidence\":0.71732205000000004435634082256001420319080352783203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Just two seconds.\",\"start\":5343079,\"end\":5343613,\"confidence\":0.70001290000000004898339511782978661358356475830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I'm a tripplin'.\",\"start\":5357247,\"end\":5358607,\"confidence\":0.54197556000000002285332811879925429821014404296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm a tripplin'.\",\"start\":5358882,\"end\":5360308,\"confidence\":0.504225799999999946265916150878183543682098388671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm a tripplin' for my sleep.\",\"start\":5360761,\"end\":5361814,\"confidence\":0.55366104999999998792503674849285744130611419677734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But to be honest with you, I actually buy sleep pills on the black market.\",\"start\":5362591,\"end\":5366536,\"confidence\":0.63354429999999994915782508542179130017757415771484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, no problem.\",\"start\":5366954,\"end\":5367614,\"confidence\":0.57628869999999998707806980746681801974773406982421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Hold on.\",\"start\":5367679,\"end\":5367984,\"confidence\":0.64072359999999994872865727302269078791141510009765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Would you say this is due to it being a necessity?\",\"start\":5375903,\"end\":5378626,\"confidence\":0.8548062400000000504718400407000444829463958740234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, because my doctor won't give them anymore.\",\"start\":5379128,\"end\":5380408,\"confidence\":0.79703789999999996584989503389806486666202545166015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Because of the addiction.\",\"start\":5380613,\"end\":5381472,\"confidence\":0.7607481000000000381788822778617031872272491455078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But I've got\\u2014 I need to sleep, you know what I mean?\",\"start\":5381666,\"end\":5385443,\"confidence\":0.69717039999999996791046896760235540568828582763671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And it's all\\u2014 I'm a\\u2014 triptylene don't work.\",\"start\":5385637,\"end\":5387501,\"confidence\":0.826510700000000042564352042973041534423828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They calm me down, but they don't\\u2014 they don't make me sleep.\",\"start\":5388149,\"end\":5390918,\"confidence\":0.51004620000000000512585529577336274087429046630859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Don't let me sleep.\",\"start\":5391386,\"end\":5392177,\"confidence\":0.650042800000000031701574698672629892826080322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"A zopiclone.\",\"start\":5392289,\"end\":5392967,\"confidence\":0.72264402999999999277491724569699726998805999755859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Zopiclone?\",\"start\":5394548,\"end\":5395145,\"confidence\":0.8483624499999999901689307080232538282871246337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":5395645,\"end\":5396145,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Do you know how that's spelled, by any chance?\",\"start\":5396790,\"end\":5397921,\"confidence\":0.8055643999999999582684040433377958834171295166015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Z-O-P-I.\",\"start\":5398552,\"end\":5399490,\"confidence\":0.73675113999999997105305737932212650775909423828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":5400266,\"end\":5400428,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Clone.\",\"start\":5400735,\"end\":5401156,\"confidence\":0.52433969999999996414175029713078401982784271240234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"C-L-O-N-E.\",\"start\":5401301,\"end\":5401625,\"confidence\":0.54662423999999998347476548588019795715808868408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That's the only thing that helps with your sleep?\",\"start\":5406482,\"end\":5407837,\"confidence\":0.54609019999999997008188756808522157371044158935546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That's the only thing that'll put me asleep, yeah.\",\"start\":5408191,\"end\":5410174,\"confidence\":0.50774145000000003857820729535887949168682098388671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And I know I'm addicted to them, I know that, but what's the options?\",\"start\":5410352,\"end\":5413415,\"confidence\":0.4846791599999999977654852045816369354724884033203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Yeah.\",\"start\":5415213,\"end\":5415471,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"And how are you feeling after discussing this on the phone?\",\"start\":5415859,\"end\":5418090,\"confidence\":0.82629690000000000082991391536779701709747314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Just give me one second, just while I just try and associate the\\u2014 not associate, sorry, just try and fix the punctuation and grab my real quick.\",\"start\":5426430,\"end\":5434953,\"confidence\":0.4996958400000000022345147954183630645275115966796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yep.\",\"start\":5437693,\"end\":5437919,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So, but no substance use.\",\"start\":5438161,\"end\":5439131,\"confidence\":0.693628130000000009403038347954861819744110107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I only drink socially now.\",\"start\":5439470,\"end\":5440536,\"confidence\":0.66831004999999998883453145026578567922115325927734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"My sleep is terrible.\",\"start\":5440617,\"end\":5441538,\"confidence\":0.95668640000000004786073759532882831990718841552734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"My doctor refuses to give me more sleeping pills as he's concerned about addiction.\",\"start\":5441587,\"end\":5444883,\"confidence\":0.878382400000000007622702469234354794025421142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm on diazepam, Amitriptyline.\",\"start\":5445384,\"end\":5447768,\"confidence\":0.82104944999999995847161926576518453657627105712890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I do buy sleeping pills on the black market.\",\"start\":5448125,\"end\":5449925,\"confidence\":0.59479519999999996837658500226098112761974334716796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"This is a necessity as my doctor won't provide me with the drugs.\",\"start\":5449974,\"end\":5452749,\"confidence\":0.48096850000000002101074869642616249620914459228515625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Zopiclone is the only thing that helps me with my sleep.\",\"start\":5453820,\"end\":5456693,\"confidence\":0.88296099999999999585753585051861591637134552001953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I know that I'm addicted, but what are my My options, by any chance, could you please just confirm for me what the milligrammes are for those?\",\"start\":5456823,\"end\":5463425,\"confidence\":0.73838689999999995716706280290964059531688690185546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, I think it's 7.5.\",\"start\":5464670,\"end\":5466612,\"confidence\":0.81808000000000002938094212368014268577098846435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It's obviously clone, I think.\",\"start\":5466887,\"end\":5468053,\"confidence\":0.6607971999999999734853872723761014640331268310546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't have them to hand with me.\",\"start\":5468101,\"end\":5469493,\"confidence\":0.54816383000000001857188181020319461822509765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm actually in a hotel room in Ireland at the moment on work.\",\"start\":5469979,\"end\":5472294,\"confidence\":0.8144423400000000423659685111488215625286102294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, the amitriptyline, I, I have, they're 10 milligrammes, but I take 2, so it's 20 milligrammes.\",\"start\":5473630,\"end\":5478748,\"confidence\":0.8701904400000000094905772130005061626434326171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And how many of the zopiclone do you take a day?\",\"start\":5480704,\"end\":5482628,\"confidence\":0.8652659700000000508879338667611591517925262451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Uh, 1.\",\"start\":5483678,\"end\":5484276,\"confidence\":0.69797600000000004083489102413295768201351165771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"One at night.\",\"start\":5485031,\"end\":5485551,\"confidence\":0.60228899999999996328625684327562339603900909423828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, um, and then the diazepam?\",\"start\":5491740,\"end\":5493464,\"confidence\":0.7973162499999999486277602045447565615177154541015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yep, I take one of them.\",\"start\":5494109,\"end\":5494898,\"confidence\":0.738674000000000052779114412260241806507110595703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think there's 5mg.\",\"start\":5494995,\"end\":5495946,\"confidence\":0.83679259999999999752873236502637155354022979736328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I've not got that in my hand either, like I said, in my bag in my car.\",\"start\":5496107,\"end\":5498815,\"confidence\":0.5922358599999999473340039912727661430835723876953125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"It's okay, don't worry about it.\",\"start\":5499330,\"end\":5500475,\"confidence\":0.6812833499999999542495743298786692321300506591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"One a day?\",\"start\":5500862,\"end\":5501844,\"confidence\":0.8397006399999999981531573212123475968837738037109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":5502247,\"end\":5502553,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And is that at night or just during the day?\",\"start\":5502875,\"end\":5504259,\"confidence\":0.8896775999999999573475406577927060425281524658203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"At night.\",\"start\":5504726,\"end\":5504935,\"confidence\":0.5613313300000000172218506122590042650699615478515625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Fantastic.\",\"start\":5507077,\"end\":5507640,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Um, how has it affected your relationship, parenting?\",\"start\":5507801,\"end\":5510989,\"confidence\":0.77827889999999999570690079053747467696666717529296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Friendships, intimacy, trust, or isolation?\",\"start\":5511560,\"end\":5513655,\"confidence\":0.873402299999999964796870699501596391201019287109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, um, since my children came along, the children I've been a father to, I mean, they've changed my life.\",\"start\":5514880,\"end\":5521340,\"confidence\":0.6511424999999999574384901279699988663196563720703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Um, you've no idea.\",\"start\":5526849,\"end\":5529749,\"confidence\":0.4870986999999999955690554998000152409076690673828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Sorry, say that one more time.\",\"start\":5530152,\"end\":5531054,\"confidence\":0.6012453399999999614777834722190164029598236083984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I mean, talk about being an overprotective father.\",\"start\":5531280,\"end\":5533390,\"confidence\":0.7717872999999999539255668423720635473728179931640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":5533712,\"end\":5533970,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Oh, you have no idea.\",\"start\":5534421,\"end\":5535335,\"confidence\":0.60787500000000005417888360170763917267322540283203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I have lots of problems.\",\"start\":5535402,\"end\":5536559,\"confidence\":0.91081756000000002604366500236210413277149200439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Idea.\",\"start\":5536827,\"end\":5537112,\"confidence\":0.63617610000000002212772187704103998839855194091796875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"And my children, my world.\",\"start\":5538183,\"end\":5541267,\"confidence\":0.56741965000000005314717554938397370278835296630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I see them on a daily basis.\",\"start\":5541493,\"end\":5542865,\"confidence\":0.75189289999999997515800487235537730157375335693359375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, for them, they're all doing well in life.\",\"start\":5543414,\"end\":5546676,\"confidence\":0.9052905399999999769278247185866348445415496826171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"My daughter's a paramedic.\",\"start\":5546805,\"end\":5547771,\"confidence\":0.811292649999999948562390272854827344417572021484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I mean, got 2 grandchildren, 2 on the way next year, and all full-time jobs, all got their own houses, done so well.\",\"start\":5548254,\"end\":5557977,\"confidence\":0.92031560000000001142694827649393118917942047119140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"And I, I thank myself for that.\",\"start\":5558107,\"end\":5560040,\"confidence\":0.9103269000000000499284169563907198607921600341796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Um, of course, my strict regime that I've developed because of my abuse.\",\"start\":5560933,\"end\":5566606,\"confidence\":0.6884276000000000284018142338027246296405792236328125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"So if anything, it's done some good.\",\"start\":5566671,\"end\":5569627,\"confidence\":0.86609630000000004113047680220915935933589935302734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It's made me treat my children the way that I should have been treated.\",\"start\":5570403,\"end\":5573750,\"confidence\":0.63566949999999999842970055397017858922481536865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Yeah.\",\"start\":5575400,\"end\":5575622,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Be honest with you.\",\"start\":5590262,\"end\":5590914,\"confidence\":0.7586816499999999852121845833607949316501617431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"I'm still\\u2014 I'm working on the system, and every now and then I have to ask Auntie what that means.\",\"start\":5590980,\"end\":5594795,\"confidence\":0.8733191000000000148162371260696090757846832275390625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"C\",\"text\":\"All right, Craig, well, you take care of yourself, and thank you again.\",\"start\":5597633,\"end\":5600311,\"confidence\":0.89557500000000000994759830064140260219573974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"All right, speak to you soon.\",\"start\":5602107,\"end\":5603074,\"confidence\":0.641490099999999952018470139591954648494720458984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Bye.\",\"start\":5610902,\"end\":5611032,\"confidence\":0.51374489999999994882529108508606441318988800048828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"But since I've become a father to my kids, they've changed my life.\",\"start\":5611939,\"end\":5614336,\"confidence\":0.55925440000000004037161716041737236082553863525390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Talk about being a A protective father.\",\"start\":5614693,\"end\":5616865,\"confidence\":0.72536140000000004501856665228842757642269134521484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You have no idea.\",\"start\":5616930,\"end\":5617668,\"confidence\":0.54936116999999995424985854697297327220439910888671875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"They are my world, the four of them.\",\"start\":5617748,\"end\":5619563,\"confidence\":0.96380454000000004288750687919673509895801544189453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They all work full-time.\",\"start\":5619739,\"end\":5620799,\"confidence\":0.64424099999999995258548324272851459681987762451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They have a house.\",\"start\":5620879,\"end\":5621457,\"confidence\":0.72576134999999997177155819372273981571197509765625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I gave myself a strict routine to stick to and I was able to provide myself with this.\",\"start\":5621586,\"end\":5625423,\"confidence\":0.749087999999999976097342369030229747295379638671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I wanted to treat my children the way I should and wanted to have been treated.\",\"start\":5625937,\"end\":5629438,\"confidence\":0.58532470000000003107487600573222152888774871826171875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"They are my world.\",\"start\":5629775,\"end\":5630674,\"confidence\":0.9496472000000000246444642471033148467540740966796875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yep, yep.\",\"start\":5631380,\"end\":5632071,\"confidence\":0.480176749999999985529797186245559714734554290771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And the next question: how has it affected education, work, confidence, opportunities, finances, housings, or day-to-day stability?\",\"start\":5633227,\"end\":5640196,\"confidence\":0.75762253999999995546232867127400822937488555908203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"My strong will has got me out of the shit in my teenage days.\",\"start\":5642065,\"end\":5647314,\"confidence\":0.510717450000000017240608940483070909976959228515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, I, I left when I turned 20, um, after I'd done my prison sentence.\",\"start\":5649040,\"end\":5655227,\"confidence\":0.7702354000000000144865452966769225895404815673828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I left Edinburgh.\",\"start\":5655453,\"end\":5656665,\"confidence\":0.73699429999999999107984649526770226657390594482421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Hold on, you left Edinburgh?\",\"start\":5658456,\"end\":5666865,\"confidence\":0.71361499999999999932498440102790482342243194580078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I left Endra.\",\"start\":5667602,\"end\":5668403,\"confidence\":0.68585470000000003931717174054938368499279022216796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I wanted to prove my family wrong because I was written off, you know.\",\"start\":5669124,\"end\":5673675,\"confidence\":0.69521195000000002295337253599427640438079833984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, I was a nobody.\",\"start\":5673756,\"end\":5674477,\"confidence\":0.50520609999999999129016714505269192159175872802734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I was going to die.\",\"start\":5674557,\"end\":5674925,\"confidence\":0.83637930000000004771010253534768708050251007080078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I was going to die crook and all this, you know.\",\"start\":5674973,\"end\":5677153,\"confidence\":0.6723169700000000137407596412231214344501495361328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I mean, and I just got to the stage when I was 20, I thought, fuck you.\",\"start\":5677201,\"end\":5682041,\"confidence\":0.884461500000000011567635738174431025981903076171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Excuse my language.\",\"start\":5682842,\"end\":5683787,\"confidence\":0.55734570000000005496332278198678977787494659423828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"No, it's okay.\",\"start\":5684204,\"end\":5684829,\"confidence\":0.5774936999999999986954435371444560587406158447265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I'm not going to be that person that you see I am.\",\"start\":5685470,\"end\":5688643,\"confidence\":0.48776859999999999661923766325344331562519073486328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And I see, I packed up and I left.\",\"start\":5690021,\"end\":5692200,\"confidence\":0.69021063999999998639367504438268952071666717529296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I left them with nothing but the clothes on my back.\",\"start\":5692441,\"end\":5695190,\"confidence\":0.63859220000000005423856919151148758828639984130859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I'm left with no qualifications whatsoever.\",\"start\":5704786,\"end\":5707345,\"confidence\":0.816517830000000000012505552149377763271331787109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So she put, my strong will has got me out of this shit from my teenage days.\",\"start\":5731024,\"end\":5733624,\"confidence\":0.5825194000000000205119476959225721657276153564453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"When I turned 20 after my prison sentence, I left Edinburgh.\",\"start\":5733673,\"end\":5736899,\"confidence\":0.81758779999999997567527998398873023688793182373046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I wanted to prove my family wrong.\",\"start\":5737284,\"end\":5738632,\"confidence\":0.54221474999999996757793496726662851870059967041015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It was like a fuck you.\",\"start\":5738889,\"end\":5739836,\"confidence\":0.95842079999999996164916638008435256779193878173828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I wasn't going to be the person everyone thought I was going to be.\",\"start\":5740189,\"end\":5742741,\"confidence\":0.5984397500000000480468997920979745686054229736328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I left with nothing but the clothes on my back.\",\"start\":5743142,\"end\":5744690,\"confidence\":0.68282940000000003077929022765601985156536102294921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I have no qualifications.\",\"start\":5744859,\"end\":5745435,\"confidence\":0.76997685000000004595932523443480022251605987548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And finally, are there triggers, places, smells, authority figures, institutions, or situations that you avoid?\",\"start\":5747548,\"end\":5755307,\"confidence\":0.58896523999999994547493997743004001677036285400390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Not really, because I've never\\u2014 I mean, I've never been near a care situation.\",\"start\":5758648,\"end\":5763949,\"confidence\":0.51510190000000000143387524076388217508792877197265625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"My children have always had great upbringing, great education, you know what I mean?\",\"start\":5764482,\"end\":5769054,\"confidence\":0.9339271000000000100271790870465338230133056640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I've been such a strict father, but for the right reasons.\",\"start\":5769394,\"end\":5772384,\"confidence\":0.58233725999999996769673771268571726977825164794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":5772881,\"end\":5773153,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And I've never been in that environment, and I've never had any social\\u2014 I mean, I would not allow a social worker near my door.\",\"start\":5773859,\"end\":5780466,\"confidence\":0.7584569500000000186190618478576652705669403076171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":5781075,\"end\":5781316,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You know, I mean, I have no trust, no faith in that profession.\",\"start\":5781396,\"end\":5785694,\"confidence\":0.90356975999999999960010654831421561539173126220703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And I actually have a friend whose wife's a social worker, and I will not associate with her in any way, shape, or form.\",\"start\":5785870,\"end\":5791804,\"confidence\":0.915499150000000039284486774704419076442718505859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And that's wrong.\",\"start\":5792702,\"end\":5793231,\"confidence\":0.89090239999999998321555949587491340935230255126953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"That's wrong for me to do so.\",\"start\":5793744,\"end\":5794931,\"confidence\":0.93499315000000005060343255536281503736972808837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And But it's a\\u2014 [Speaker:MR RICHARD GARRIE] Sorry.\",\"start\":5796294,\"end\":5799395,\"confidence\":0.5557056700000000404315869673155248165130615234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"[Speaker:SCOUSE] It's okay to apologise.\",\"start\":5799395,\"end\":5800882,\"confidence\":0.67810559999999997504716020557680167257785797119140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So I just got, um, not really, so I've never\\u2014 sorry, not really, as I have never been near a care situation with my kids.\",\"start\":5826847,\"end\":5834314,\"confidence\":0.64837277000000004267832309778896160423755645751953125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"They've had a great upbringing and education.\",\"start\":5834635,\"end\":5836321,\"confidence\":0.9091279500000000179937842403887771070003509521484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I was a strict parent but for all the right reasons.\",\"start\":5836385,\"end\":5838938,\"confidence\":0.6813282000000000504513764099101535975933074951171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I do not trust social workers.\",\"start\":5839436,\"end\":5840720,\"confidence\":0.9628910999999999997811528373858891427516937255859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I will not let them near my doorstep.\",\"start\":5840816,\"end\":5842406,\"confidence\":0.7003693600000000518690512762987054884433746337890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I have a friend who is a social worker and I will not associate myself with them.\",\"start\":5842807,\"end\":5846372,\"confidence\":0.92376303999999997973446852483903057873249053955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So my friend's wife she's a social worker.\",\"start\":5846436,\"end\":5849807,\"confidence\":0.85021347000000002669395371412974782288074493408203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And I know it's wrong, but it's the whole stigma, the word social worker, you know what I mean?\",\"start\":5850193,\"end\":5857078,\"confidence\":0.84798779999999995826698295786627568304538726806640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":5857415,\"end\":5857463,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And I've seen the destruction and chaos they've caused in many people's lives.\",\"start\":5857511,\"end\":5861572,\"confidence\":0.95923393999999995163108224005554802715778350830078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I mean, I've looked at all these child abuse cases and Orkney and things that have happened, and the social workers have been to blame.\",\"start\":5861716,\"end\":5867976,\"confidence\":0.85277709999999995460484569775871932506561279296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"That's by the by, but what they've did to me personally, you know what I mean, Yeah, they can fuck off as far as I'm concerned.\",\"start\":5868666,\"end\":5876548,\"confidence\":0.8004772700000000185127646545879542827606201171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"The whole system is dead and buried and will never be resurrected in my life.\",\"start\":5876692,\"end\":5881879,\"confidence\":0.972523699999999990950527717359364032745361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Never.\",\"start\":5882296,\"end\":5882633,\"confidence\":0.43164802000000002113466734954272396862506866455078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Can you just clarify something for me?\",\"start\":5909970,\"end\":5911534,\"confidence\":0.80843096999999997098740323053789325058460235595703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You just stated that\\u2014 oh, hold on.\",\"start\":5912856,\"end\":5914533,\"confidence\":0.61161060000000000425046664531691931188106536865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You said something then about like, um, if it's up to you, like about resurrecting something.\",\"start\":5918620,\"end\":5924478,\"confidence\":0.916661139999999985406020641676150262355804443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Um, in relation to social work and social workers, what was that again?\",\"start\":5926560,\"end\":5930076,\"confidence\":0.77527639999999997666435547216678969562053680419921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you just repeat it?\",\"start\":5930124,\"end\":5930866,\"confidence\":0.7163189599999999490620439246413297951221466064453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The only thing that's resurrected now is to speak to you about it.\",\"start\":5932243,\"end\":5934723,\"confidence\":0.8513058399999999803497985340072773396968841552734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, okay.\",\"start\":5934853,\"end\":5935404,\"confidence\":0.5817293500000000339156258633011020720005035400390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Sorry, it would, it would be buried, gone.\",\"start\":5936765,\"end\":5939650,\"confidence\":0.6193138400000000043377212932682596147060394287109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But I mean, you can probably hear from my tone, I'm getting so angry.\",\"start\":5941570,\"end\":5944120,\"confidence\":0.85523409999999999708819586885510943830013275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, just thinking about these people and what they've done, you know what I mean?\",\"start\":5944509,\"end\":5949366,\"confidence\":0.5142421999999999826513885636813938617706298828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So many children have been scarred by this.\",\"start\":5951500,\"end\":5954792,\"confidence\":0.9616915999999999797864802530966699123382568359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"When I say I've lost a friend through this\\u2014 yeah, I do apologise.\",\"start\":5954872,\"end\":5960395,\"confidence\":0.738547150000000041103476178250275552272796630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"My condolences.\",\"start\":5960508,\"end\":5961150,\"confidence\":0.5363594000000000416861212215735577046871185302734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, listen, that's years and years ago, but again, it's the life that could have been saved.\",\"start\":5961535,\"end\":5965245,\"confidence\":0.5159171000000000173457692653755657374858856201171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, of course.\",\"start\":5965790,\"end\":5966481,\"confidence\":0.5765856499999999495997826670645736157894134521484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Hold on, I'm just finishing up the punctuation and grammar on this and I'll read it back to you just to make sure everything's right.\",\"start\":6004804,\"end\":6012084,\"confidence\":0.77643114000000001961865336852497421205043792724609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Just because we've gone over like quite a bit of the time period, so like I probably will lose the transcript on this.\",\"start\":6012581,\"end\":6017536,\"confidence\":0.6115093000000000333926664097816683351993560791015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So I just want to make sure everything is crystal clear.\",\"start\":6017601,\"end\":6019733,\"confidence\":0.50402959999999996654196365852840244770050048828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So I just put not really, as I've never been in a care situation with my kids.\",\"start\":6020150,\"end\":6023470,\"confidence\":0.61181859999999999022435304141254164278507232666015625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"They had a great upbringing and education.\",\"start\":6023983,\"end\":6025539,\"confidence\":0.92426379999999996872617202825495041906833648681640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I was a strict parent, but for all the right reasons.\",\"start\":6025587,\"end\":6027639,\"confidence\":0.710311059999999994118979884660802781581878662109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I do not trust social workers.\",\"start\":6028153,\"end\":6029294,\"confidence\":0.9628910999999999997811528373858891427516937255859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I will not let them near my doorstep.\",\"start\":6029342,\"end\":6030803,\"confidence\":0.7003693600000000518690512762987054884433746337890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I had a friend whose wife is a social worker and I will not associate myself with them.\",\"start\":6031189,\"end\":6034739,\"confidence\":0.9135644400000000331374394590966403484344482421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I know it's wrong, but it's the whole stigma of the word social worker.\",\"start\":6035140,\"end\":6037967,\"confidence\":0.89779050000000004683187171394820325076580047607421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I've seen firsthand the effects that they've had on people's lives in regards to what's happened to me and the social workers' involvement.\",\"start\":6038417,\"end\":6044456,\"confidence\":0.5578914999999999846380660528666339814662933349609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They can all fuck off for as I'm concerned.\",\"start\":6044761,\"end\":6046721,\"confidence\":0.92365019999999997679651642101816833019256591796875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"The only time it is resurrected in my life is speaking to you today.\",\"start\":6047106,\"end\":6050785,\"confidence\":0.50608087000000001598465360075351782143115997314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I have buried this.\",\"start\":6051283,\"end\":6052021,\"confidence\":0.5157907600000000147844048115075565874576568603515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I'm angry with what has happened.\",\"start\":6052102,\"end\":6053515,\"confidence\":0.9741428500000000045844217311241663992404937744140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"To not only me but every other child.\",\"start\":6053612,\"end\":6055800,\"confidence\":0.72028879999999995131787500213249586522579193115234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I lost a friend because of this.\",\"start\":6056251,\"end\":6057361,\"confidence\":0.92253923000000004339682391218957491219043731689453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was a long time ago, but this is a life that could have been saved.\",\"start\":6057474,\"end\":6060499,\"confidence\":0.52728529999999995681037034955807030200958251953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yep.\",\"start\":6062076,\"end\":6062141,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then finally, in relation to the impact of your life, what impact has this had on your life overall, and what do you think may have been different if it had not happened?\",\"start\":6062254,\"end\":6070635,\"confidence\":0.8348082999999999476159473488223738968372344970703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What could have been different?\",\"start\":6072280,\"end\":6073113,\"confidence\":0.8327099700000000215283080251538194715976715087890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Well, hopefully nothing could have been different because I love the life I've got now.\",\"start\":6074820,\"end\":6079053,\"confidence\":0.96135724000000000177834635906037874519824981689453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But I could have left.\",\"start\":6082177,\"end\":6082848,\"confidence\":0.6892146500000000397534449803060851991176605224609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I could have been deprived of an education, and that's so important.\",\"start\":6082897,\"end\":6090541,\"confidence\":0.462393459999999978382589915781863965094089508056640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"But because of my strong will, I mean, I've got a cracking job.\",\"start\":6093600,\"end\":6097295,\"confidence\":0.89272505000000001995630327655817382037639617919921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm in a senior management role now.\",\"start\":6097343,\"end\":6098796,\"confidence\":0.88055859999999996912123378933756612241268157958984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm on 80 grand a year, you know what I mean?\",\"start\":6099118,\"end\":6101991,\"confidence\":0.71046609999999998930064748492441140115261077880859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's fantastic.\",\"start\":6102104,\"end\":6102814,\"confidence\":0.97070369999999994714556805774918757379055023193359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I own my house, I've got cracking cars, and I don't want for nothing, and this is not about money, not about money at all.\",\"start\":6103139,\"end\":6110063,\"confidence\":0.45346140000000001446522901460411958396434783935546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":6110402,\"end\":6110611,\"confidence\":0.493618669999999981623517442130832932889461517333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But that's what the care system has done for me.\",\"start\":6111659,\"end\":6113223,\"confidence\":0.6636784000000000016683543435647152364253997802734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's me that's done that for me, and only me.\",\"start\":6113352,\"end\":6116513,\"confidence\":0.61516654000000003943426918340264819562435150146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That was the path I took when I turned 20, when I left Edinburgh, and I've done it mainly to prove my family wrong.\",\"start\":6117787,\"end\":6126333,\"confidence\":0.58834140000000001435864760424010455608367919921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's actually astounding how much spite can be such a motivating factor.\",\"start\":6135322,\"end\":6140519,\"confidence\":0.427028569999999996209538721814169548451900482177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Honestly, you've no idea.\",\"start\":6141150,\"end\":6142608,\"confidence\":0.528420749999999994628296917653642594814300537109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I just didn't want to become a statistic, to be honest with you.\",\"start\":6149136,\"end\":6151236,\"confidence\":0.4971977499999999938751216177479363977909088134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":6151600,\"end\":6151716,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"So I just put, well, hopefully nothing but Nothing could have been different as I love the life I have right now, but I was deprived of an education, which is incredibly important.\",\"start\":6157244,\"end\":6190996,\"confidence\":0.7388612599999999641653403159580193459987640380859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"However, because of my strict regime, I have done so well for myself.\",\"start\":6191349,\"end\":6194769,\"confidence\":0.94669217000000005501902933247038163244724273681640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I have a cracking job, nice cars, and a wonderful family.\",\"start\":6194866,\"end\":6197917,\"confidence\":0.98364039999999997032631426918669603765010833740234375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"This is all due to me, my actions, and my determination.\",\"start\":6198254,\"end\":6201417,\"confidence\":0.63286849999999994498267597009544260799884796142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I wanted to prove everyone wrong and prevent it being another statistic.\",\"start\":6201850,\"end\":6205816,\"confidence\":0.61227125000000004462208380573429167270660400390625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yep, spot on.\",\"start\":6206443,\"end\":6208016,\"confidence\":0.54538034999999995822150822277762927114963531494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm just going to answer some questions now, which is just in relation to, for me, um, Do you know if there's any letters, photographs, reports, inquiry evidence, apologies, decisions, or previous correspondence made to support any evidence and supporting information what you've given today?\",\"start\":6210989,\"end\":6244900,\"confidence\":0.87565539999999997267110529719502665102481842041015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, nothing at all.\",\"start\":6244950,\"end\":6246630,\"confidence\":0.58648480000000002831939127645455300807952880859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's fine.\",\"start\":6246630,\"end\":6247590,\"confidence\":0.62647339999999995807655750468256883323192596435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, nothing.\",\"start\":6247590,\"end\":6249310,\"confidence\":0.51980579999999998452864247155957855284214019775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Could any sibling, former resident, relative, friend, or professional provide a supporting statement?\",\"start\":6249310,\"end\":6254320,\"confidence\":0.909311699999999945021045277826488018035888671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, no, nobody, nobody was here.\",\"start\":6255410,\"end\":6258130,\"confidence\":0.5510534000000000265373500951682217419147491455078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, nobody was here.\",\"start\":6258130,\"end\":6259630,\"confidence\":0.5232031999999999793971028339001350104808807373046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And, and I say because it's a taboo subject, you're not exactly going to come out homeless, started donating to your mum, you've been abused, are you?\",\"start\":6259630,\"end\":6264870,\"confidence\":0.752187970000000039050291888997890055179595947265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, of course not.\",\"start\":6264870,\"end\":6266490,\"confidence\":0.474833820000000017547137076689978130161762237548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So now it's just in relation to previous claims, application, or payments.\",\"start\":6266490,\"end\":6269970,\"confidence\":0.76515500000000002955857780762016773223876953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Have you previously made any civil claim, um, criminal injuries claim, a redress application, a complaint, police report, increase statement, or claim to any other scheme about this abuse?\",\"start\":6269970,\"end\":6281610,\"confidence\":0.58826190000000000424051904701627790927886962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What you said, you're the first person I've talked about it in 40-odd years, so you're very privileged, I'll tell you.\",\"start\":6281610,\"end\":6286970,\"confidence\":0.50839489999999998293134240157087333500385284423828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Oh yeah, very much.\",\"start\":6287450,\"end\":6288430,\"confidence\":0.61115766000000004698478051068377681076526641845703125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I do feel very much So you've actually done such a fantastic job, if I'm being honest with you, Richard.\",\"start\":6288430,\"end\":6292964,\"confidence\":0.95634779999999997013304664505994878709316253662109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Like, this is something more obviously is a very distressing and traumatic thing to speak about, but you've been able to conduct yourself very eloquently and also express yourself and give such detailed description that, like, I know this might sound a bit crazy, but like, I'm actually looking forward to drafting this statement up because you've just provided so much information.\",\"start\":6293092,\"end\":6315161,\"confidence\":0.48948318000000001770644075804739259183406829833984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"It's just going to be easy.\",\"start\":6315226,\"end\":6316139,\"confidence\":0.7934229999999999893844915277441032230854034423828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I'm going to be able to fly through this.\",\"start\":6316187,\"end\":6317886,\"confidence\":0.77578469999999999373585524153895676136016845703125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"So again, I am glad that you've been able to finally speak about this and be a little bit open.\",\"start\":6318720,\"end\":6326414,\"confidence\":0.94270324999999999260325012073735706508159637451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And obviously, as you stated, we're here to try and get you the recognition and also the acknowledgement and apology, what you do deserve.\",\"start\":6326624,\"end\":6334236,\"confidence\":0.4955769500000000160611079991213046014308929443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Obviously, I know you stated that you haven't got any interest in relation to the money, but from what I can tell you now, that looking from our system and looking at provisional value of obviously your records, the statement what you've given today, you're estimated at a level 5.\",\"start\":6334609,\"end\":6354760,\"confidence\":0.67800830000000000818971557237091474235057830810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So that's anywhere between \\u00a380,000 to \\u00a3100,000.\",\"start\":6354760,\"end\":6358210,\"confidence\":0.87994369999999999532036554228398017585277557373046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But that's obviously\\u2014 I can't say for right now that that's a guaranteed figure.\",\"start\":6358540,\"end\":6363450,\"confidence\":0.57638350000000004857980684391804970800876617431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But that is something what we believe that this level is going to be at.\",\"start\":6364900,\"end\":6369810,\"confidence\":0.85165400000000002211919536421191878616809844970703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But it will all be down to the Scottish Redress Panel.\",\"start\":6370040,\"end\":6372540,\"confidence\":0.8397957700000000524909182786359451711177825927734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"In relation to that anyway?\",\"start\":6372570,\"end\":6374190,\"confidence\":0.84657590000000004781810503118322230875492095947265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It doesn't excite me.\",\"start\":6374190,\"end\":6375750,\"confidence\":0.96864229999999995612824932322837412357330322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, of course not.\",\"start\":6375750,\"end\":6377900,\"confidence\":0.474833820000000017547137076689978130161762237548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Maybe 40 years ago it might have, you know what I mean?\",\"start\":6378070,\"end\":6379960,\"confidence\":0.81546010000000002104769691868568770587444305419921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But now I don't give a shit really.\",\"start\":6380010,\"end\":6383100,\"confidence\":0.78211240000000004091162963959504850208759307861328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think what\\u2014 you've no idea how this has made me feel now, just be talking to you.\",\"start\":6383790,\"end\":6388930,\"confidence\":0.5810104000000000379344555767602287232875823974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm not going to go run and speak to my wife when I go back home, but I think through time I might.\",\"start\":6389070,\"end\":6394480,\"confidence\":0.71571810000000002371933760514366440474987030029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I might do that.\",\"start\":6394530,\"end\":6396770,\"confidence\":0.767580029999999968737256494932807981967926025390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think it's one of those, I think now, like, not only for this for you isn't mainly to get anything back is in form of a compensation.\",\"start\":6396770,\"end\":6404516,\"confidence\":0.7248121499999999883812051848508417606353759765625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I feel as though this is perfect for you in regards to your closure.\",\"start\":6404950,\"end\":6408691,\"confidence\":0.94557849999999998846789139861357398331165313720703125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I feel like now that you've been able to take a detailed account of what happened, and obviously it's a bit easier speaking to me today because you can't put a name to my face.\",\"start\":6409124,\"end\":6420203,\"confidence\":0.51795230000000003212079491277108900249004364013671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No, sorry, you can't put a face to my name.\",\"start\":6420363,\"end\":6422226,\"confidence\":0.6974424999999999652544602213311009109020233154296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So yeah, it's one of those where like you probably would feel a bit more comfortable to speaking about it and being able to talk.\",\"start\":6422354,\"end\":6429560,\"confidence\":0.62593310000000002002451537919114343822002410888671875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"And obviously, as I said, I'm very grateful for you to be able to do that, not only just for obviously my job and being able to do this for you, but also I'm thankful that you've done it for not for yourself really, because I feel as though this would be the start of something for you where you'd be able to\\u2014 Well, I've been interested in it.\",\"start\":6429560,\"end\":6447260,\"confidence\":0.93965715000000005208136144574382342398166656494140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I mean, to be honest with you, I don't think anybody's ever going to be alive that's caused any of this, and I don't think any repercussions is ever going to happen to these guys.\",\"start\":6447260,\"end\":6456600,\"confidence\":0.91766519999999995871320379592361859977245330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And I've accepted that, you know what I mean?\",\"start\":6457043,\"end\":6458537,\"confidence\":0.67696630000000002080895455947029404342174530029296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"But I think what makes me happy is that the government has realised there's been a problem.\",\"start\":6460160,\"end\":6465077,\"confidence\":0.84144633999999995932483898286591283977031707763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"[Speaker] Of course.\",\"start\":6465077,\"end\":6465960,\"confidence\":0.826923199999999969378450259682722389698028564453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"[Speaker] A bit late, but I mean, hopefully now the kids that are going on my journey, you know what I mean, that's what it is, it's been my journey, they'll get the care and the need and thrive, you know what I mean, that I never got.\",\"start\":6465960,\"end\":6480262,\"confidence\":0.54568450000000001676170313658076338469982147216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"[Speaker] Yeah.\",\"start\":6480262,\"end\":6480986,\"confidence\":0.79770070000000004029061528854072093963623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"[Speaker] And that matters.\",\"start\":6480986,\"end\":6482449,\"confidence\":0.83174555999999999489347146663931198418140411376953125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Believe me, that matters.\",\"start\":6482730,\"end\":6484190,\"confidence\":0.7692963999999999913370629656128585338592529296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Of course.\",\"start\":6484190,\"end\":6484690,\"confidence\":0.5551795999999999953189444568124599754810333251953125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"And you've done an absolute fantastic job in raising your family as well, especially considering everything what you've been through.\",\"start\":6484690,\"end\":6490140,\"confidence\":0.9579243699999999694938423999701626598834991455078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Obviously, something you should be very, very proud of what you've managed to do.\",\"start\":6490230,\"end\":6493940,\"confidence\":0.92372054000000003437520490479073487222194671630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":6494330,\"end\":6494470,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I suppose if anything, I can thank for what happened to me for that.\",\"start\":6494470,\"end\":6497470,\"confidence\":0.76478195000000004366569328340119682252407073974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":6497470,\"end\":6498570,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"In a perverse kind of way.\",\"start\":6498570,\"end\":6500220,\"confidence\":0.60225399999999995603872093852260150015354156494140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Well, really, it's more of thanking yourself that you was able to have that, you know, that mental fortitude to be able to tell yourself that you've got a plan I'm going to stick with it and I'm going to show everyone that obviously you deserve better.\",\"start\":6500610,\"end\":6512721,\"confidence\":0.70682780000000000608650907452101819217205047607421875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"And you did get better, then that was all from your own doing.\",\"start\":6513266,\"end\":6517086,\"confidence\":0.768944559999999999178044163272716104984283447265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Like, you became, obviously, um, without, um, sounding a bit too much like, at the end of the day, um, you, you are older than me, but you became your own, your own man essentially at that time.\",\"start\":6517214,\"end\":6527484,\"confidence\":0.77680570000000004338147618909715674817562103271484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No guidance, nothing at all.\",\"start\":6527629,\"end\":6529602,\"confidence\":0.50486050000000004533973196885199286043643951416015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And a lot of people within this Scottish region has not been able to do that.\",\"start\":6529795,\"end\":6534834,\"confidence\":0.61199455999999996524962853072793222963809967041015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And I can is that right?\",\"start\":6534914,\"end\":6536680,\"confidence\":0.62727089999999996461355067367549054324626922607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I can imagine.\",\"start\":6536920,\"end\":6537482,\"confidence\":0.6247310999999999836518327356316149234771728515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yeah, it could have gone a lot worse.\",\"start\":6537899,\"end\":6539922,\"confidence\":0.91753790000000001736424337650532834231853485107421875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"You've probably got one of the best outcomes I've ever seen so far coming from this.\",\"start\":6539970,\"end\":6545844,\"confidence\":0.98033340000000002145696953448350541293621063232421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":6546181,\"end\":6546406,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Which in a little way, obviously, you probably may feel a little bit lucky from the outcome.\",\"start\":6546727,\"end\":6552408,\"confidence\":0.64805889999999999329105548895313404500484466552734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I do, yeah, I do.\",\"start\":6552890,\"end\":6554045,\"confidence\":0.5086131000000000401684019379899837076663970947265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And as I say, if I had done education at school and I'd done mainstream school, I don't know where I would be.\",\"start\":6555136,\"end\":6560882,\"confidence\":0.56575036000000000768750396673567593097686767578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'd probably be still in Edinburgh.\",\"start\":6560914,\"end\":6561364,\"confidence\":0.81930689999999994910240275203250348567962646484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know.\",\"start\":6561300,\"end\":6562420,\"confidence\":0.56667310000000004066578185302205383777618408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know.\",\"start\":6562420,\"end\":6562940,\"confidence\":0.56667310000000004066578185302205383777618408203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't even want to think what happened then, you know.\",\"start\":6563480,\"end\":6566100,\"confidence\":0.86988969999999998794493194509414024651050567626953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, it didn't happen, and what did happen I've had to deal with, and again, I've done a bloody good job of it.\",\"start\":6566100,\"end\":6572310,\"confidence\":0.448070259999999997990727251817588694393634796142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I know I have.\",\"start\":6572540,\"end\":6573630,\"confidence\":0.6445688000000000528189048054628074169158935546875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"You've done a fantastic job, I must admit, honestly.\",\"start\":6573840,\"end\":6576000,\"confidence\":0.96251929999999996656612211154424585402011871337890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Thank you.\",\"start\":6576000,\"end\":6577080,\"confidence\":0.8529649999999999732125388618442229926586151123046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So we're literally just near the last few questions now, yeah, and we should be able to fly through.\",\"start\":6577080,\"end\":6582210,\"confidence\":0.50521724999999995109334349763230420649051666259765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But just in relation to that past question, what I asked, did you receive any payment, apology, settlement, or decision, or any signed waivers waiver or discharge, and do you have any copies?\",\"start\":6582500,\"end\":6591918,\"confidence\":0.86534440000000001358415602226159535348415374755859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Nope, nothing at all, nothing.\",\"start\":6592373,\"end\":6594000,\"confidence\":0.557616349999999982856024871580302715301513671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Nope.\",\"start\":6594309,\"end\":6594455,\"confidence\":0.48655769999999998187689698170288465917110443115234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So now it's just for the reason for applying.\",\"start\":6594959,\"end\":6596228,\"confidence\":0.78425204999999997834692067044670693576335906982421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Why are you applying to the Scottish Readjust Scheme, and what would you like to come from telling your storey today?\",\"start\":6597520,\"end\":6602058,\"confidence\":0.8927581300000000386063447876949794590473175048828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Education.\",\"start\":6604696,\"end\":6605248,\"confidence\":0.66585850000000001980282604563399218022823333740234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But I think, I think that's out there already.\",\"start\":6606173,\"end\":6607552,\"confidence\":0.78827020000000003197015985278994776308536529541015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think that's why they've created this scheme.\",\"start\":6607617,\"end\":6609354,\"confidence\":0.6193030999999999952621010379516519606113433837890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I think whoever reads this, I don't think they'll be shocked by it because they'll have read a lot worse.\",\"start\":6611384,\"end\":6615664,\"confidence\":0.84905980000000003116156221949495375156402587890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But now is the time to do it.\",\"start\":6618235,\"end\":6620983,\"confidence\":0.52062920000000001419238060407224111258983612060546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You just\\u2014 I just say nobody can be punished for this, but it's just the time, you know what I mean?\",\"start\":6621112,\"end\":6629694,\"confidence\":0.515949369999999962743686410249210894107818603515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"If you had spoke to me 2 years ago, I would have told you piss off, absolutely no chance, you know what I mean?\",\"start\":6630289,\"end\":6634186,\"confidence\":0.80290680000000003158078243359341286122798919677734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But the time in my life now, I'm nearly 60, you know what I mean?\",\"start\":6634397,\"end\":6637441,\"confidence\":0.73562545000000001405027205692022107541561126708984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"And I feel now I should, and it's just time.\",\"start\":6637636,\"end\":6641328,\"confidence\":0.642967300000000019366552805877290666103363037109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, the time is right.\",\"start\":6641430,\"end\":6642656,\"confidence\":0.6884616599999999753123347545624710619449615478515625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"It really is right to do that.\",\"start\":6643221,\"end\":6644609,\"confidence\":0.62619579999999996910986510556540451943874359130859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, and it should be.\",\"start\":6644980,\"end\":6645706,\"confidence\":0.6405442999999999553750740233226679265499114990234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, I should be shouting it from the roof.\",\"start\":6645803,\"end\":6647772,\"confidence\":0.58685905000000004871907322012702934443950653076171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":6648385,\"end\":6648579,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"In a strange kind of way, you know what I mean?\",\"start\":6648885,\"end\":6651641,\"confidence\":0.6982161000000000061760374592267908155918121337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But\\u2014 The next question would be, what would an acknowledgement mean to you, Richard?\",\"start\":6651886,\"end\":6696130,\"confidence\":0.892361460000000050740709411911666393280029296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I think now it'd be pretty much meaningless, to be honest with you.\",\"start\":6697543,\"end\":6702055,\"confidence\":0.66925069999999997616413338619167916476726531982421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It's like the horse is bolted, you know what I mean, after the steel door's been left open.\",\"start\":6702135,\"end\":6705636,\"confidence\":0.56504900000000002346922656215610913932323455810546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It's happened because none of the people\\u2014 again, none of the people involved will ever have a repercussion of what they've done.\",\"start\":6706149,\"end\":6715029,\"confidence\":0.676378900000000005121592039358802139759063720703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So they can stand on the highest hill in the world and shout, \\\"I'm sorry, Richard.\\\" I just laugh at them, you know what I mean?\",\"start\":6718339,\"end\":6725296,\"confidence\":0.444407759999999985023322324195760302245616912841796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Because it's somebody apologising that hasn't been through that, that hasn't, I'm presuming, you know what I mean, they're just reading my storey.\",\"start\":6729172,\"end\":6736432,\"confidence\":0.5160622599999999948749973555095493793487548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And that's what it is, it's my life they're reading.\",\"start\":6737239,\"end\":6739302,\"confidence\":0.58948860000000002923314923464204184710979461669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I think it'd be kind of, I don't think they should apologise on behalf of somebody else.\",\"start\":6740058,\"end\":6745915,\"confidence\":0.62365097000000002669395371412974782288074493408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Else, but somebody has to take ownership from it.\",\"start\":6746205,\"end\":6748081,\"confidence\":0.7733746999999999705011077821836806833744049072265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I understand that.\",\"start\":6748391,\"end\":6749223,\"confidence\":0.64772739999999995319512891001068055629730224609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"But it is meaningless now.\",\"start\":6779016,\"end\":6779946,\"confidence\":0.732938050000000007599965101690031588077545166015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It is meaningless now, to be honest with you.\",\"start\":6780299,\"end\":6782176,\"confidence\":0.58221069999999996991135731150279752910137176513671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It's happened now, and none of the people who were responsible will ever be accountable.\",\"start\":6782224,\"end\":6786139,\"confidence\":0.91425089999999997747437419093330390751361846923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You can stand on the highest hill and shout, sorry Richard, I would just laugh at that.\",\"start\":6786572,\"end\":6789604,\"confidence\":0.5075372000000000216601847569108940660953521728515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I would understand that.\",\"start\":6790085,\"end\":6790823,\"confidence\":0.6973135999999999778964365759748034179210662841796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I understand that someone has to take ownership, but those responsible will never face the consequences.\",\"start\":6791048,\"end\":6795283,\"confidence\":0.71474559999999998094466491238563321530818939208984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yep, yeah, it's too late.\",\"start\":6795861,\"end\":6797481,\"confidence\":0.49537379999999997526316519724787212908267974853515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It's far too late to be doing this, something that happened all these years ago.\",\"start\":6797658,\"end\":6800807,\"confidence\":0.8562486000000000263554511548136360943317413330078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And finally, is there anything else you want Rejoice Scotland to understand about what happened or the harm that you have lived with?\",\"start\":6810896,\"end\":6816728,\"confidence\":0.496785819999999989082795082140364684164524078369140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Again, I revert back to the previous question.\",\"start\":6818754,\"end\":6820597,\"confidence\":0.8630912299999999870436795390560291707515716552734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What are they going to do with it?\",\"start\":6821102,\"end\":6822195,\"confidence\":0.84683900000000000840572056404198519885540008544921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Ken, are they going to say, oh, we're so sorry?\",\"start\":6823340,\"end\":6824840,\"confidence\":0.5793730999999999742300360594526864588260650634765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Hear it again, it's just bollocks as far as I'm concerned, you know.\",\"start\":6824880,\"end\":6828720,\"confidence\":0.8568635000000000001563194018672220408916473388671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I mean, somebody who's in their 30s and their 40s trying to deal with something that happened 30 years ago, it's\\u2014 they're doing it as a job.\",\"start\":6828720,\"end\":6835340,\"confidence\":0.495446439999999987957579605790670029819011688232421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, Ken, they don't care.\",\"start\":6836060,\"end\":6838660,\"confidence\":0.50625335999999998559673031195416115224361419677734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They'll go to bed tonight and they'll sleep, no problem.\",\"start\":6838660,\"end\":6840980,\"confidence\":0.574272749999999998493649400188587605953216552734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What happened to me, they\\u2014 you know, I mean, it's just a job to them, that's all it is.\",\"start\":6840980,\"end\":6845080,\"confidence\":0.6796003999999999933834260446019470691680908203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"They've not experienced what I've went through, and for them to try and\\u2014 and then for them to try and do something about that now, well As I say, it's too late.\",\"start\":6845080,\"end\":6852867,\"confidence\":0.5502702999999999899927161095547489821910858154296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Far too late.\",\"start\":6853509,\"end\":6854101,\"confidence\":0.6724143000000000203186800717958249151706695556640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And again, I think that's just a bit of resentment on my behalf there.\",\"start\":6855962,\"end\":6858577,\"confidence\":0.785060300000000044207126848050393164157867431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"[Speaker] Yeah.\",\"start\":6858577,\"end\":6859288,\"confidence\":0.79770070000000004029061528854072093963623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So again, I refer back to the previous question.\",\"start\":6888980,\"end\":6891125,\"confidence\":0.8636443000000000314031467496533878147602081298828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What can you do about it?\",\"start\":6891190,\"end\":6892029,\"confidence\":0.79031664000000001468748678234987892210483551025390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You can say sorry, but it means nothing.\",\"start\":6892142,\"end\":6894271,\"confidence\":0.7887214000000000169166014529764652252197265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"A load of bollocks for them to now only start trying to do something about it.\",\"start\":6894416,\"end\":6898256,\"confidence\":0.886681559999999979737594912876375019550323486328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It's too late.\",\"start\":6898369,\"end\":6899095,\"confidence\":0.67313933000000003570306716937921009957790374755859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Again, this may just be, just be my resentment on behalf of the care system.\",\"start\":6899433,\"end\":6904379,\"confidence\":0.7778205000000000257642795986612327396869659423828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Those that are meant to care have failed.\",\"start\":6911735,\"end\":6913641,\"confidence\":0.75871020000000000127471366795361973345279693603515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I just added that.\",\"start\":6921299,\"end\":6924599,\"confidence\":0.76594364999999997589696931754588149487972259521484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So finally, Richard, it's just a closing\\u2014 well, a closing and welfare cheque.\",\"start\":6925469,\"end\":6928619,\"confidence\":0.74590707000000000537198729944066144526004791259765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Is there anything important that we have not covered our wording that you wanted to handle correctly?\",\"start\":6929040,\"end\":6933041,\"confidence\":0.52449369999999995162198729303781874477863311767578125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No, no, you've been absolutely fantastic.\",\"start\":6933836,\"end\":6936058,\"confidence\":0.895974339999999980221900841570459306240081787109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"You've delivered this like absolutely fantastic.\",\"start\":6936204,\"end\":6938215,\"confidence\":0.9597900999999999793743654663558118045330047607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"How are you feeling after discussing this, and do you feel safe to end the call?\",\"start\":6949490,\"end\":6952362,\"confidence\":0.8719302399999999675372919227811507880687713623046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, yeah, no, no, I'm not\\u2014 I feel good actually.\",\"start\":6953362,\"end\":6956169,\"confidence\":0.91243320000000005531859414986683987081050872802734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I feel good.\",\"start\":6956542,\"end\":6956878,\"confidence\":0.9670381999999999589334720440092496573925018310546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I feel, and yeah, it's your job, I feel you've listened and you've extracted the right information.\",\"start\":6957359,\"end\":6962582,\"confidence\":0.63340589999999996617674469234771095216274261474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know what I mean?\",\"start\":6963576,\"end\":6963880,\"confidence\":0.67174845999999999168750264288973994553089141845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You're not a robot.\",\"start\":6964217,\"end\":6965066,\"confidence\":0.6254865499999999745028844699845649302005767822265625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"You're, yeah, yeah, I feel you've got compassion behind you.\",\"start\":6965354,\"end\":6969104,\"confidence\":0.61255610000000004777831463798065669834613800048828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, it's made this whole process far easier.\",\"start\":6969985,\"end\":6972389,\"confidence\":0.91578689999999995929869101018994115293025970458984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, we're here to try and get the best possible outcome for you.\",\"start\":6973190,\"end\":6976539,\"confidence\":0.7899621999999999477637402378604747354984283447265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, yeah.\",\"start\":6976635,\"end\":6977324,\"confidence\":0.493536470000000004887397153652273118495941162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Obviously most of the time, um, you're not alone being the one who, but with saying like the money means nothing like a lot of people feel the same.\",\"start\":6977452,\"end\":6986318,\"confidence\":0.5788413999999999504098013858310878276824951171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And it is, yeah, it is more obviously the acknowledgement and the more of the panel admitting fault and taking accountability more than anything.\",\"start\":6986495,\"end\":6996758,\"confidence\":0.72838630000000004205418235869728960096836090087890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think they've done that already by creating this system.\",\"start\":6997433,\"end\":7000645,\"confidence\":0.652994749999999957168483888381160795688629150390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"They know there's been problems, you know what I 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\\u00a3100,000, because obviously, because they understand the severity of what's going on.\",\"start\":7045940,\"end\":7054620,\"confidence\":0.5722275999999999473999423571513034403324127197265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":7054620,\"end\":7055400,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"With the Church of England scheme, it's \\u00a3600,000.\",\"start\":7055400,\"end\":7059580,\"confidence\":0.86017980000000004991989044356159865856170654296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So it shows you\\u2014 yeah, exactly, it shows you how severe basically that's going to be.\",\"start\":7059580,\"end\":7064476,\"confidence\":0.74084870000000002665530018930439837276935577392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So obviously that's something 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it.\",\"start\":7091400,\"end\":7095200,\"confidence\":0.571794750000000018275159163749776780605316162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, more than anything, what we found is that the people who we're speaking to, they'd rather obviously know for sure that they're going to get this form of acknowledgement and to know that someone's being held accountable for it.\",\"start\":7095200,\"end\":7107500,\"confidence\":0.661204759999999946984416965278796851634979248046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, yeah.\",\"start\":7107500,\"end\":7108500,\"confidence\":0.493536470000000004887397153652273118495941162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And so is there someone you can contact for support, or would you like any support service details?\",\"start\":7108500,\"end\":7112800,\"confidence\":0.87231873999999998137155898803030140697956085205078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I've got\\u2014 I'm gonna meet a couple of colleagues now down at the bar.\",\"start\":7112800,\"end\":7115000,\"confidence\":0.83379996000000000666574351271265186369419097900390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm gonna have a gin and tonic.\",\"start\":7115000,\"end\":7115980,\"confidence\":0.59626199999999995871036162498057819902896881103515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm gonna go Chinese tonight.\",\"start\":7116200,\"end\":7117550,\"confidence\":0.5225921000000000038454572859336622059345245361328125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I'm over in Ireland on business, so yeah, I'm absolutely fine.\",\"start\":7117550,\"end\":7120950,\"confidence\":0.87760925000000000739674987926264293491840362548828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But certainly I'll probably not sleep much tonight either, but again, that's just standard for me.\",\"start\":7120950,\"end\":7125760,\"confidence\":0.589257499999999989626076057902537286281585693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And but all told, no, I'm not gonna jump off the windowsill.\",\"start\":7126330,\"end\":7129450,\"confidence\":0.57945999999999997509547711160848848521709442138671875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"And for my kids later on\\u2014 and actually one of my kids is here, he's one of my colleagues\\u2014 so no, it's just I'm fine, absolutely fine.\",\"start\":7129450,\"end\":7136830,\"confidence\":0.872820499999999999118927007657475769519805908203125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"No problem.\",\"start\":7136830,\"end\":7137690,\"confidence\":0.6486826999999999454615817739977501332759857177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What are you gonna offer the Chinese?\",\"start\":7137690,\"end\":7138520,\"confidence\":0.76662310000000000176356707015656866133213043212890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know yet, I've never been to a Chinese in Ireland, so see what happens.\",\"start\":7139190,\"end\":7142170,\"confidence\":0.7356141000000000484959628010983578860759735107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And see what the crack is like.\",\"start\":7143219,\"end\":7144850,\"confidence\":0.71112436000000001090626255972892977297306060791015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, yeah, there you go.\",\"start\":7144899,\"end\":7146272,\"confidence\":0.56665193999999996510297251006704755127429962158203125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Well, I hope they have a lovely evening.\",\"start\":7147127,\"end\":7148500,\"confidence\":0.96541149999999997799449147350969724357128143310546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But this is just the final question now, Richard.\",\"start\":7148613,\"end\":7151116,\"confidence\":0.81684789999999996013002601102925837039947509765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Has the next steps been explained to you?\",\"start\":7151439,\"end\":7153038,\"confidence\":0.8824305999999999539085138167138211429119110107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Not really, no, to be honest with you, no.\",\"start\":7154510,\"end\":7156111,\"confidence\":0.65346070000000000543849409950780682265758514404296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay, I will, um, what I'm going to do is I'm now going to explain the next step to you.\",\"start\":7156612,\"end\":7160897,\"confidence\":0.879389760000000020312427295721136033535003662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So I'm just going to answer that as yes.\",\"start\":7161285,\"end\":7163405,\"confidence\":0.70423716000000002868119963750359602272510528564453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Um, so what will happen now is that I'm going to go away and I'm going to obviously draught your witness statement.\",\"start\":7163809,\"end\":7170621,\"confidence\":0.70007527000000002725954573179478757083415985107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm going to make it detailed, going to detail it within your first-person narrative.\",\"start\":7170686,\"end\":7177589,\"confidence\":0.73830329999999999568416342299315147101879119873046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yep.\",\"start\":7178167,\"end\":7178328,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Because obviously this is your witness statement.\",\"start\":7178713,\"end\":7180383,\"confidence\":0.58388680000000003911253543265047483146190643310546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I am then going to go through and I'm going to corroborate what you've said within this witness statement today, and I'm going to match it with the GP records, what we've collected.\",\"start\":7181138,\"end\":7188491,\"confidence\":0.89259105999999999170313458307646214962005615234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yep.\",\"start\":7188668,\"end\":7188780,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm going to match it with your childcare records, what we've collected, that being from Edinburgh City Council.\",\"start\":7188844,\"end\":7193709,\"confidence\":0.8882529999999999592574795315158553421497344970703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Council, and also from the institution care setting called CMAB Care and Education.\",\"start\":7193790,\"end\":7199354,\"confidence\":0.90896969999999999156869989747065119445323944091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And following that, I will then make a bundle which will provide an exhibit sheet.\",\"start\":7200140,\"end\":7204631,\"confidence\":0.90888919999999995269490682403557002544403076171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It will provide an exhibit bundle of all relevant records which obviously corroborate what you've said today.\",\"start\":7204968,\"end\":7209939,\"confidence\":0.588527739999999965903043630532920360565185546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And once that has been drafted and been completed, it is going to be sent to you directly at the email address what we have on file, which is richard@scouselaw.co.uk.\",\"start\":7210645,\"end\":7219465,\"confidence\":0.89172430000000002525695208532852120697498321533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Adampervs.com.\",\"start\":7219706,\"end\":7221084,\"confidence\":0.730134300000000013852741176378913223743438720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That's correct.\",\"start\":7221228,\"end\":7221853,\"confidence\":0.50892539999999997224477965573896653950214385986328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, and so that'll be sent to over to you to have a look at, um, and for you to sign.\",\"start\":7222286,\"end\":7226821,\"confidence\":0.8960385299999999997311306287883780896663665771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And you sign and obviously just state that the information in the witness statement detailed is, um, correct, um, and the best of your ability.\",\"start\":7227237,\"end\":7235026,\"confidence\":0.67258435000000005299369831845979206264019012451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And once you've sent that back to us, we'll be then in a position where we'll have a WhatsApp meeting with you.\",\"start\":7235811,\"end\":7242477,\"confidence\":0.89649146999999995699681676342152059078216552734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"The meeting won't be with me, unfortunately.\",\"start\":7243423,\"end\":7245249,\"confidence\":0.8331235599999999852371956876595504581928253173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Currently, right?\",\"start\":7245330,\"end\":7246356,\"confidence\":0.8390696600000000504593344885506667196750640869140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It will be with our claims operations manager, which is Jay Taylor, and also it will be with the head solicitor here at MMA Legal.\",\"start\":7246420,\"end\":7255148,\"confidence\":0.95132815999999997824687625325168482959270477294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And it is not a long phone call whatsoever.\",\"start\":7255774,\"end\":7257796,\"confidence\":0.66167056999999995792194340538117103278636932373046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"All you'll need is a form of ID, be it passport or driving licence.\",\"start\":7258261,\"end\":7263154,\"confidence\":0.8726508600000000281937673207721672952175140380859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Just put the camera in front of your face like you're taking a selfie, show obviously the ID, and then on the call, the head solicitor will state if this is acceptable and if he's happy with that.\",\"start\":7264277,\"end\":7277157,\"confidence\":0.83314670000000001781614855644875206053256988525390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Once you've then verified, we will then submit your application to the Scottish Redress Panel.\",\"start\":7277670,\"end\":7282032,\"confidence\":0.9144058999999999937102757030515931546688079833984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"At the moment, we are unsure of the time period, what it's going to take for them to respond.\",\"start\":7282497,\"end\":7287788,\"confidence\":0.617094339999999963453092277632094919681549072265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We are currently under the impression that is anywhere between 8 to 12 weeks.\",\"start\":7288189,\"end\":7292150,\"confidence\":0.8913759999999999461550714840996079146862030029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So hopefully, if that's quick\\u2014 I wasn't expecting that answer.\",\"start\":7293144,\"end\":7296688,\"confidence\":0.56096833999999995423735299482359550893306732177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I know.\",\"start\":7297073,\"end\":7297345,\"confidence\":0.51317215000000004909708195555140264332294464111328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":7297634,\"end\":7298035,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Hopefully are going to come through quickly.\",\"start\":7298131,\"end\":7300022,\"confidence\":0.868785499999999988318677424103952944278717041015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And I do have a lot of, um, witness statements this week, just so you are aware.\",\"start\":7300439,\"end\":7305407,\"confidence\":0.88821125000000000770938868299708701670169830322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And I've also got, um, witness statements in the back what I'm still drafting as well.\",\"start\":7305887,\"end\":7310198,\"confidence\":0.91921679999999994503667721801321022212505340576171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Sure.\",\"start\":7310470,\"end\":7310791,\"confidence\":0.47534682999999999797324790051789022982120513916015625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"But from what you've given me today, like, and everything what you've done on this call, like I said, you've been absolutely fantastic, Richard.\",\"start\":7310935,\"end\":7316704,\"confidence\":0.96855820000000003577866891646408475935459136962890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Like, you've, you've not, um, got disgruntled or anything like that when I've needed to, like, interrupt you, which obviously is a bit of a awkward situation for us both.\",\"start\":7316816,\"end\":7325480,\"confidence\":0.52091250000000000053290705182007513940334320068359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's not something I would want to put myself in position of interrupting you, but it's essentially just for the fluidity of the witness statement for when I go to type it up.\",\"start\":7325480,\"end\":7334900,\"confidence\":0.67860156000000004805627895621000789105892181396484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, so hopefully I'll be able to get this done within maybe like an hour, an hour and a half, right?\",\"start\":7335020,\"end\":7339760,\"confidence\":0.87689559999999999728714783486793749034404754638671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay, and then we'll go from there.\",\"start\":7339760,\"end\":7342200,\"confidence\":0.76969209999999999016750962255173362791538238525390625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I'm hoping that I might be able to get this done for you at the end of this week on Friday.\",\"start\":7342200,\"end\":7345460,\"confidence\":0.84428259999999999418918150695390067994594573974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"If not, um, I'll definitely have it sent over to you by the end of next Friday.\",\"start\":7345820,\"end\":7349330,\"confidence\":0.65581345999999995921569961865316145122051239013671875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Okay, that's absolutely Absolutely fine, mate.\",\"start\":7349480,\"end\":7350522,\"confidence\":0.88054920000000003188489472449873574078083038330078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, no problem at all.\",\"start\":7350779,\"end\":7351584,\"confidence\":0.71075754999999996019965919913374818861484527587890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"No problem.\",\"start\":7352002,\"end\":7352437,\"confidence\":0.64868289999999995121271467724000103771686553955078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Well, thank you very much again for obviously sharing your storey with me today.\",\"start\":7352485,\"end\":7355140,\"confidence\":0.98528139999999997389323880270239897072315216064453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, listen, not a problem.\",\"start\":7355237,\"end\":7356267,\"confidence\":0.68575850000000004857980684391804970800876617431640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Incredible.\",\"start\":7356347,\"end\":7356878,\"confidence\":0.74185204999999998509707666016765870153903961181640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Good to speak to you, and I'll catch up with you soon.\",\"start\":7356991,\"end\":7359083,\"confidence\":0.95775989999999999735535993750090710818767547607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":7359340,\"end\":7359517,\"confidence\":0.58435179999999997679793750648968853056430816650390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, of course.\",\"start\":7359565,\"end\":7360129,\"confidence\":0.5765856499999999495997826670645736157894134521484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Have a lovely evening.\",\"start\":7360257,\"end\":7360853,\"confidence\":0.9812140499999999487812374354689382016658782958984375},{\"sentiment\":\"NEUTRAL\",\"text\":\"Bye.\",\"start\":7361255,\"end\":7361384,\"confidence\":0.513744949999999978018649926525540649890899658203125,\"speaker\":null},{\"sentiment\":\"NEUTRAL\",\"text\":\"Yeah, you 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#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(549): Illuminate\\Database\\Connection->affectingStatement('update `synapse...', Array)
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4234): Illuminate\\Database\\Connection->update('update `synapse...', Array)
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1266): Illuminate\\Database\\Query\\Builder->update(Object(Illuminate\\Support\\Collection))
#5 /home/fintrixorcouk/public_html/ha/app/Jobs/Synapse/CheckTranscriptionStatusJob.php(63): Illuminate\\Database\\Eloquent\\Builder->update(Array)
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): App\\Jobs\\Synapse\\CheckTranscriptionStatusJob->handle()
#7 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#8 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#9 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(129): Illuminate\\Container\\Container->call(Array)
#12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Bus\\Dispatcher->{closure:Illuminate\\Bus\\Dispatcher::dispatchNow():126}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(133): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(136): Illuminate\\Bus\\Dispatcher->dispatchNow(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob), false)
#16 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Queue\\CallQueuedHandler->{closure:Illuminate\\Queue\\CallQueuedHandler::dispatchThroughMiddleware():129}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#17 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#18 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(129): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(70): Illuminate\\Queue\\CallQueuedHandler->dispatchThroughMiddleware(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#20 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Jobs/Job.php(102): Illuminate\\Queue\\CallQueuedHandler->call(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Array)
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(504): Illuminate\\Queue\\Jobs\\Job->fire()
#22 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(454): Illuminate\\Queue\\Worker->process('database', Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(Illuminate\\Queue\\WorkerOptions))
#23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(212): Illuminate\\Queue\\Worker->runJob(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), 'database', Object(Illuminate\\Queue\\WorkerOptions))
#24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(149): Illuminate\\Queue\\Worker->daemon('database', 'default', Object(Illuminate\\Queue\\WorkerOptions))
#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(132): Illuminate\\Queue\\Console\\WorkCommand->runWorker('database', 'default')
#26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): Illuminate\\Queue\\Console\\WorkCommand->handle()
#27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#29 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#31 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(211): Illuminate\\Container\\Container->call(Array)
#32 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Command/Command.php(341): Illuminate\\Console\\Command->execute(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(180): Symfony\\Component\\Console\\Command\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#34 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(1117): Illuminate\\Console\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#35 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(356): Symfony\\Component\\Console\\Application->doRunCommand(Object(Illuminate\\Queue\\Console\\WorkCommand), Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#36 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(195): Symfony\\Component\\Console\\Application->doRun(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Console/Kernel.php(198): Symfony\\Component\\Console\\Application->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#38 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1235): Illuminate\\Foundation\\Console\\Kernel->handle(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#39 /home/fintrixorcouk/public_html/ha/artisan(16): Illuminate\\Foundation\\Application->handleCommand(Object(Symfony\\Component\\Console\\Input\\ArgvInput))
#40 {main}

[previous exception] [object] (PDOException(code: 22001): SQLSTATE[22001]: String data, right truncated: 1406 Data too long for column 'raw_transcript' at row 1 at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php:609)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(609): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\Connection->{closure:Illuminate\\Database\\Connection::affectingStatement():597}('update `synapse...', Array)
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('update `synapse...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(597): Illuminate\\Database\\Connection->run('update `synapse...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(549): Illuminate\\Database\\Connection->affectingStatement('update `synapse...', Array)
#5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4234): Illuminate\\Database\\Connection->update('update `synapse...', Array)
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1266): Illuminate\\Database\\Query\\Builder->update(Object(Illuminate\\Support\\Collection))
#7 /home/fintrixorcouk/public_html/ha/app/Jobs/Synapse/CheckTranscriptionStatusJob.php(63): Illuminate\\Database\\Eloquent\\Builder->update(Array)
#8 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): App\\Jobs\\Synapse\\CheckTranscriptionStatusJob->handle()
#9 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(129): Illuminate\\Container\\Container->call(Array)
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Bus\\Dispatcher->{closure:Illuminate\\Bus\\Dispatcher::dispatchNow():126}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#16 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(133): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#17 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(136): Illuminate\\Bus\\Dispatcher->dispatchNow(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob), false)
#18 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Queue\\CallQueuedHandler->{closure:Illuminate\\Queue\\CallQueuedHandler::dispatchThroughMiddleware():129}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#20 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(129): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(70): Illuminate\\Queue\\CallQueuedHandler->dispatchThroughMiddleware(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#22 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Jobs/Job.php(102): Illuminate\\Queue\\CallQueuedHandler->call(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Array)
#23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(504): Illuminate\\Queue\\Jobs\\Job->fire()
#24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(454): Illuminate\\Queue\\Worker->process('database', Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(Illuminate\\Queue\\WorkerOptions))
#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(212): Illuminate\\Queue\\Worker->runJob(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), 'database', Object(Illuminate\\Queue\\WorkerOptions))
#26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(149): Illuminate\\Queue\\Worker->daemon('database', 'default', Object(Illuminate\\Queue\\WorkerOptions))
#27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(132): Illuminate\\Queue\\Console\\WorkCommand->runWorker('database', 'default')
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): Illuminate\\Queue\\Console\\WorkCommand->handle()
#29 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#31 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(211): Illuminate\\Container\\Container->call(Array)
#34 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Command/Command.php(341): Illuminate\\Console\\Command->execute(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(180): Symfony\\Component\\Console\\Command\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#36 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(1117): Illuminate\\Console\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#37 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(356): Symfony\\Component\\Console\\Application->doRunCommand(Object(Illuminate\\Queue\\Console\\WorkCommand), Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#38 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(195): Symfony\\Component\\Console\\Application->doRun(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#39 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Console/Kernel.php(198): Symfony\\Component\\Console\\Application->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#40 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1235): Illuminate\\Foundation\\Console\\Kernel->handle(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#41 /home/fintrixorcouk/public_html/ha/artisan(16): Illuminate\\Foundation\\Application->handleCommand(Object(Symfony\\Component\\Console\\Input\\ArgvInput))
#42 {main}
"} 
[2026-08-18 18:20:00] production.DEBUG: CheckTranscriptionStatusJob: recording 4211 → AssemblyAI status=completed (check #1)  
[2026-08-18 18:20:01] production.ERROR: SQLSTATE[22001]: String data, right truncated: 1406 Data too long for column 'raw_transcript' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_ha, SQL: update `synapse_transcripts` set `status` = completed, `raw_transcript` = [A 00:00]: Hi there.
[B 00:01]: Hi Richard, it's James here from ML Legal. How are you? How are you doing?
[A 00:05]: I'm okay. Yeah, okay.
[B 00:07]: I do have to pass data protection purposes again just before we continue with the statement. Could you please just confirm for me your date of birth, please, Richard?
[A 00:15]: 18th of March, 1960.
[B 00:17]: Fantastic. And then just your postal address, please.
[A 00:20]: Yep, it's 44 Kingfisher Grove, Gallowshields, Tango Delta 1-2-2-Pet Hotel.
[B 00:24]: Fantastic. And just let you know again, calls are recorded for training and monitoring purposes.
[A 00:29]: Yep.
[B 00:30]: And so now we are going to go into your second care setting. Again, this is all the exact same 12 questions. And so if you could kindly confirm for me the second care setting's institution name, location, the approximate dates, and your age, and who placed you there.
[A 00:46]: That was the Edinburgh Assessment Centre, and location was Howdenhall Drive, and that's at Liberton in Edinburgh. And I was about 14 when maybe 14 and a half, 15, and I was placed there by the Children's Panel in Edinburgh. That I remember very clearly.
[B 01:42]: Also, um, can you remember how long he was there for?
[A 01:46]: 3 weeks.
[B 02:02]: What type of care setting was this?
[A 02:04]: It was a closed environment. It was a secure unit.
[B 02:25]: So the next question is going to be in relation to what your ordinary, ordinary daily life was like there. First, what we're going to do is we're going to go through what the accommodation was like. So could you kindly just confirm for me what the accommodation setting was like?
[A 02:39]: It was like a cell. It's our locked room. There's two of these in the room, but I can remember.
[B 02:56]: Was there a window?
[A 02:58]: No, no.
[B 03:01]: And did you have access to a toilet?
[A 03:04]: I think I must have. I think I must have, because certainly over there, neither. Same instances as in the past.
[B 03:22]: What was the cleanliness like of these cells?
[A 03:26]: Um, just standard, just a room. Um, I can't remember it being overly dirty.
[B 03:44]: Was you provided clothing when you was at the assessment centre?
[A 03:48]: Not initially, no. Um, we got a grant from the social services, but that was probably a couple of weeks in.
[B 04:05]: He was given a grant by the social services. Was this direct?
[A 04:09]: I was given clothes.
[B 04:10]: Oh, sorry.
[A 04:11]: Yeah, yeah, I imagine it's a care grant or whatever it is.
[C 04:19]: Yeah.
[B 04:19]: And how long into being there was this provided to you?
[A 04:23]: A good couple of weeks anyway.
[B 04:34]: So did you only have like one set of clothes?
[A 04:36]: One set? Well, I think in the end they would give me somebody else's clothes out of the top of that bank of clothing, but I always remember I looked right out of place because it was just— it wasn't me. I was taken from the hearing straight there, so there's no pass and go.
[B 05:28]: What was the routine? What was the daily routine like there?
[A 05:32]: You were, you were up here in the morning and the doors, you had to stand behind your door, wait until it was opened. Yeah, you have to march, but literally march to the breakfast.
[B 05:52]: And was this in like a hall?
[A 05:54]: Yeah, yeah, yeah.
[B 06:02]: And what would follow breakfast?
[A 06:04]: You would get breakfast and you would go up, and I remember you go back up to— back up to your room. Yeah, um, and then you would try— I think I probably had a bath or a shower or something. I really can't remember. I certainly was not as bad as previous.
[B 06:22]: Um, so when you was— when you was able to have the bath and shower, um, was it something where you was able to have your own privacy?
[A 06:31]: Oh no, no, no, no, no, no, no.
[B 06:33]: All right, so would you just be able to briefly describe what it was like when you was taking a shower?
[A 06:37]: Well, it's just— I mean, showers were all open. And you were standing next to somebody. There was no privacy, no privacy whatsoever.
[B 06:55]: I'm sorry to seem like this is prying or anything like that, but was it ever a member of staff present when you were showering and stuff?
[A 07:03]: Yeah, yeah, because you were watched 24/7. There, it was constant. You couldn't be left alone unless, unless you're in your room locked in.
[B 07:21]: What was contact like with your family? Would you ever refuse or deny contact?
[A 07:29]: I've never seen them for 3 weeks. Was not allowed to see them.
[B 07:33]: He wasn't allowed to see him?
[A 07:34]: Nope. No family contact for 3 weeks.
[B 07:36]: Did you have a request to try and contact your family?
[A 07:39]: Um, yeah, yeah, I wanted my mum. Yeah, yeah. And there was once that they did come up, but, um, only because they wanted— the assessment said, what, just me to see a psychologist? And he had turned up.
[B 07:52]: Okay, one moment for a second.
[A 07:54]: Sure.
[B 08:12]: Can you remember the child psychologist's name? No, that's fine, don't worry.
[A 08:20]: Yeah, I was not in a good way. Um, to say the least.
[B 08:31]: Can you remember what the outcome was from you being seen by the child psychologist?
[A 08:36]: No, it was never discussed with me. No, I was never privy to that information.
[B 08:44]: So I just put the outcome of which was never discussed with me.
[A 08:46]: Yeah, none of this was discussed with me in any way, shape, or form. I was put in there so I couldn't abscond.
[B 09:15]: So now I'm just gonna go into the next question. How did the other children genuinely treat you?
[A 09:22]: Um, because I was in Edinburgh, it genuinely wasn't as bad, but there was still a tier system, um, as in hierarchy. Obviously I was still quite young, and there's children there up to 16.
[B 09:57]: The children there that were 16?
[A 09:59]: Yeah, there's older children. Yeah, yeah, I should put the other children.
[B 10:08]: Okay, there were a tier system hierarchy. I was still quite young. There were children there that were 16.
[A 10:15]: Yeah, they were, they were the, like, say, the kingpins, you know what I mean?
[B 10:23]: So to speak.
[A 10:24]: Yeah.
[B 10:27]: How did they, how did the staff genuinely treat you?
[A 10:34]: Like, uh, you're only the one he cared for, put it that way. You were there, they were there to do a job. You know what I mean? They were turning up to do the job, but there was no one-to-one. You were just there. I mean, it was just a routine.
[B 11:08]: So the staff didn't care for you, they were only there to do a job. There was no one-to-one, you were just there. There was no routine. And was there any form of rules, punishments, isolation, or unsafe arrangements that was enforced by the staff?
[A 11:21]: Yeah, they had a single cell that would put you in and strip you.
[B 11:26]: Oh, sorry, a single cell which they'd strip you?
[A 11:28]: They'd strip you, and it had peepholes, and all the kids— they'd make the kids bang on the door when they're— because you wouldn't be— you'd be allowed out for breakfast.
[B 11:35]: Hold on one second. Sorry about this, Richard.
[A 11:38]: Okay.
[B 12:05]: I just saw about this, correct? They had a single cell which they would strip you in. There was peepholes, there was peepholes in the cell in which the other children would look through to mock you and bang on the door, correct?
[A 12:17]: Yeah. And you would, you've been there for the duration of your punishment.
[B 12:27]: You've been there for the duration of the punishment?
[A 12:29]: Yes, it was 3 days. You've been there for 3 days, 3 days, 3 days, maybe 4 days, and you would be stripped naked and you would obviously bring your food in, but there's no— there's no, um, nothing at all to do. No books, no nothing.
[B 13:18]: So as you put, the punishment would last up to 3 or 4 days. You would be naked, not provided any books or stimulant. They would only provide you with food.
[A 13:25]: Yep, correct. They did have a potty in the corner, you pissing the pot legs.
[B 13:42]: If you ever used the, uh, the pot, was it ever changed if you, if you requested for it to be changed?
[A 13:49]: No, no, you once Once a day you would be let out to empty your piss pot, um, and that's it, you're back in again. You didn't even have— I know even in prison, like, you get exercise. There's never any, nothing like that. Yeah.
[B 14:16]: So again, um, it is going to be, um Identifying what you'd now consider abuse that you suffered whilst she was at the assessment centre. And so in relation to neglect, that would be any inadequate or withholding of food, clothing, warmth, hygiene, supervision, safety, medical care, education, or emotional support, unsafe confinement, failure to protect from bullying, violence, sexual harm, or other children or unsafe adults. Looking back, would you say that you was a victim of neglect whilst she was at the assessment centre?
[A 14:48]: Yeah, 100%. Predominantly psychological.
[B 15:10]: Looking back at your time when you was at the assessment centre, is there anything what you'd now consider as physical abuse?
[A 15:19]: You were given a punch here and there, yeah. If you step— if you stepped out of line, if you're only going to put in a cell, you were given a punch or a slap.
[B 15:38]: Can you recall where they'd hit you? Was it in the face?
[A 15:43]: Genitals. Give you a kick or a punch in the genitals. Never anywhere that could be seen. Never.
[B 15:58]: Looking back at your time, would you say that there's anything what you would now consider as emotional abuse?
[A 16:04]: Oh yeah, yeah.
[B 16:07]: And then again, for looking back at your time at the assessment centre, is there anything what you'd now consider as sexual abuse?
[A 16:14]: No, no, no, no problem.
[B 16:17]: So I'm going to ask the following questions again in relation to all three levels of abuse that you suffered while you was at the assessment centre. So in relation to the neglect, Richard, could you please confirm who was involved or responsible?
[A 16:33]: The system. The system is the system, yeah, clear and simple. There is only one answer, yeah, yeah, it's the system. Edinburgh Council. Or in our children's panel allowed this to happen by putting the children in here.
[B 17:01]: Can you think of any specific— sorry, can you remember any names or any specific roles, descriptions of the staff?
[A 17:12]: One springs to mind, and his name is Ronnie Motherwell.
[B 17:17]: Ronnie Motherwell? Yes. And would you say, um, Ronnie Motherwell was responsible for any of the abuse that you suffered when you was there? Could you specifically highlight which levels of abuse? Which type of abuse?
[A 17:36]: Punchy. He would kick you if you were gonna get— yeah, I mean, it's— yeah, just an odd dig. It was not to the extent as Lendrick Muir, but there was— you're always alert, you know. I mean, you knew what was coming if you stood out of line.
[B 17:51]: Yeah. And again, in relation to who was responsible, um, for the physical abuse, um, who would you say was involved or responsible for that? Staff. Yeah. Do you remember any specific names?
[A 18:25]: Well, Ronnie Motherwell was one. Um, not really. He always starts— he always sprung to mind. Um, he was a Scouse, like, yeah, in the highest order.
[B 18:53]: And again, in relation to the emotional abuse, um, are you able to confirm who was involved or responsible?
[A 19:00]: Well, everybody dealt with my care package, to be fair.
[B 19:04]: Everyone dealt with your care package?
[A 19:06]: Everybody dealt with my care package, yeah, because I mean, I go to an assessment centre— sorry, I go to a children's panel, and there was no dialogue with myself. I went there because I kept absconding from Landryk Muir, and the next thing I know, I walked— I was shackled and put into a social worker's car. Taken from my parents, no explanation, no nothing.
[B 19:34]: You were shackled, did you say?
[A 19:36]: Handcuffs, eye cuffs, yeah, yeah, cuffs, so I couldn't abscond, I couldn't run away, because if I got to that door, I would have, trust me.
[B 19:46]: Yeah, so you was putting cuffs on, then putting cuffs and taken to the car, then straight to the assessment centre, straight there.
[A 19:54]: Yeah, there's no passing go, there's no goodbye to parents, nothing. I always remember the children's panel had a button under the table, and I knew— obviously I knew exactly what was going to happen. The button was pressed, you could hear it. Yeah, indicate them to lock the doors down the stairs.
[B 20:30]: And was this the door downstairs? You mean in the entrance of the building?
[A 20:34]: Correct. Yes, yeah, they sealed it so I couldn't get out.
[C 20:50]: Hi, this is Craig. Hi Craig, it's Leah Horland from Eleanor Legal. Is now still a good time to conduct your witness statement?
[B 21:01]: So now we're just going to go through each level of the abuse. If you're able to provide one clear example of what happened, where and when did it occur, what was happening before the abuse took place, during, and afterwards. So we'll start first with the neglect. Could you please provide me with one clear example of what happened, Richard?
[A 21:23]: Yeah, well, neglect to me was being put in a room for 3 days, potentially, or longer or shorter, and on average 3 days with no clothing, no stimulation, no light.
[C 21:43]: Kind of your final chance to say what you need to say.
[A 21:48]: And what abuse did you want?
[C 21:50]: I mean, you got a drink or something nearby?
[A 21:56]: Okay, people can understand. You mean you're ripped from your family, put into this surrounding without any chat, dialogue, anything?
[C 22:07]: Some questions could be quite upsetting because to give concerning home and care in the same past. Just take your right side now. And before we do start, have you previously made any civil claim, criminal injuries claim, retrafication complaint, police report, inquiry statement, or claim to another team about any assistance you received? And have you ever received any payment, apology, settlement, or decision Do you recall what happened after this?
[A 22:46]: What respect?
[B 22:47]: So once you was obviously let out of the room, all right, just go back into mainstream then.
[A 22:54]: Yeah, you get your collection of clothes, you get your clothes back, and you just go back into your room. But I was put in there for 3 days because I refused to eat for 4 days.
[B 23:14]: You refused to eat for 4 days?
[C 23:18]: Yep.
[B 23:27]: So now this will be in relation to the emotional abuse. Are you able to provide a clear example of what happened, where and when did it occur, what happened before, during, and afterwards?
[A 23:40]: I mean, I'm sounding like a stuck record here, but the motion— the emotional abuse started when I was in that children's panel, you know what I mean? There was never any questions as to why I absconded from Lendrickmuir. And obviously I could have told somebody, um, but I was just labelled as this delinquent, and then the best thing was just to lock me up. And that emotionally screwed me up big time.
[B 24:40]: It's just to go back a little bit, and if ever you do feel like obviously that you're repeating yourself I do apologise, obviously, for the repetitive questions. If the question— if the answer is the same, don't worry about giving a repetitive answer. It's still okay to do so. Okay, no problem. And finally, the final example, if you'd be able to give one clear example of what happened in relation to the physical abuse, where and when did it occur and what happened?
[A 25:11]: It wasn't as bad as previous establishments. But I mean, we were teenagers, and if you anything out of line, then you would get a dig, you got punched. So it would happen, might happen on a daily basis, it might happen every 3 days, just when I got a bit cocky or rebelled, you know what I mean, you're put back into line.
[B 25:44]: So you said you'd receive a dig?
[A 25:47]: A dig or a punch? Yeah, a dig, as in a dig in the ribs, or yeah, punching genitals, or kicking genitals.
[B 26:11]: And again, can you recall anything what was happening, what would happen after this, after being in receipt of a punch?
[A 26:19]: You would just go on about your daily routine, whatever that may be, the norm. It was just accepted.
[B 26:35]: When you say it was accepted, was this by members of staff?
[A 26:39]: Not by me. It was— I just accepted it because I was— it was, it was the right thing to do in my head. I mean, I had been out of hand or I'd done whatever I'd done, and I mean, and that was your— I mean, obviously there's consequences in life, and that to me is a consequence. At the time, when you're a teenager, you just don't know any better. Okay.
[B 27:25]: So now the relating 5 questions are going to be very repetitive, but it's just going to be in relation to the neglect, emotional, physical abuse. How often did the neglect happen? Over what period? And did it ever change or become worse?
[A 27:38]: Well, you were neglected from the minute you were in there. Really, I mean, from day 1 to day 21, you were neglected. Looking back, you know, I mean, I mean, you wouldn't treat an animal the way that we were treated as children. This is a big thing. We were children, okay? And it's horrendous.
[C 28:16]: Say she had been there since the 2nd of August 1968 and that Crosslet is the only home that she has known. You remained at Crosslet during your early childhood, but Crosslet was under quarryers but it was not classed as a quarryer's home. So it's— does that make sense?
[B 28:33]: And again, the same question but this time in relation to the emotional abuse, Richard. How often did this happen, over what period, and did it ever change or become worse.
[A 28:42]: My emotions were— I mean, I couldn't focus, I couldn't think, and I was just robotic. I mean, I was in the system, so your emotions didn't come into anything back then.
[C 29:07]: Was 1973. You've been there from the age of 5, and it looks like you were there for about a year.
[B 29:14]: I couldn't think. I was robotic. I was just in the system. My emotions never came into question back then.
[A 29:20]: No, no, obviously I'm fucked up. That's, again, that's the way I felt at the time.
[C 29:25]: That's just—
[A 29:27]: my head was just done.
[C 29:33]: '88 until '81. I've got a 6-month family placement.
[B 29:43]: And again, it might seem a bit repeated, but in relation to the physical abuse, how often did this happen? Over what period? And did it ever change or become worse?
[A 29:53]: It didn't come any worse because there was cameras and they couldn't really make it any worse as such. It happened periodically. It could happen once a day, it could happen once every 3 days.
[B 30:15]: So it could be once a day or once every—
[A 30:18]: yeah, it was really— I mean, that was their form of punishment when we were out of line.
[C 30:27]: And do you understand the purpose of the statement? And do you agree that it can be used for your Scottish redress application alongside any supporting evidence? Amazing. So I'm gonna ask some questions about your personal background and your entry into care, but I know that that would be a bit difficult for you.
[B 30:47]: We're now on to the next question. Again, it'll be asked again, um, 3 times, just in relation to the abuse of which you've suffered. So I do apologise if it becomes a bit tedious or repetitive. So in relation to the neglect, what immediate effects did you experience?
[A 31:05]: I mean, worthless. Yeah, all my self-respect.
[B 31:16]: As in, you like lost all your self-respect?
[A 31:18]: Yeah, a lot. I mean, whatever respect I did have for myself, it was gone. I absolutely despised my family because of this.
[C 31:26]: Do you know anything about why you were put into care?
[A 31:34]: Yeah, just life. I just hated life.
[B 31:44]: That's perfectly fine, Richard. And we're now going to go into relation to the emotional abuse. What immediate effects did you experience? Was there any fear, shame? Sleep problems, bedwetting, running away, behaviour, or school changes?
[A 31:58]: I couldn't run away because we were obviously locked in. Um, what else? Emotional.
[B 32:09]: Um, just take your time. It's best to try and maybe think of it as like, how do you remember how it made you feel?
[A 32:19]: Oh gosh. Worthless, just like I was a nobody. I just felt— and I was existing but not living, you know what I mean?
[B 32:32]: Yeah.
[A 32:33]: I just felt that there was— I mean, I had a name, but that was all I had. I was a nobody, and I was treated like a nobody. I was treated like a problem child.
[B 33:00]: Yeah, so I just couldn't run away as I was locked in. I felt worthless, like I was a nobody. I was not living, I was just existing. I felt like all I had was my name. I was treated as a problem child.
[A 33:11]: Yep.
[B 33:12]: No problem. And then again, and this is just in relation to the physical abuse which you suffered, what immediate effects did you experience from the physical abuse?
[A 33:23]: To be honest with you, James, I've become numb. I've come numb to it, and it just— it became part of life. I was— I just accepted it. Yeah, you couldn't do anything else but— you're locked in, you couldn't do nothing, you couldn't run in to speak to your mum. I mean, you had nobody to turn to.
[C 33:49]: I'll move on now to the quarry at home, which was house number 1— oh, was it number 11? Sorry, that's that. Yeah. When you were there, was that in a house or was it in like a—
[B 34:04]: The final— oh, sorry. So there's only 3 more questions in relation to this care setting. Did anyone witness, know about it, or experience something similar?
[A 34:14]: I mean, everybody knew what was going on there. Everybody knew it, like.
[B 34:21]: Can you remember any names?
[A 34:22]: No, I was only there for a short period of time, only 3 weeks, as I say. I can't remember.
[B 34:27]: That's perfectly fine.
[A 34:32]: I mean, as I see it, it was just— it was life, it was normal.
[C 34:38]: Um, can you remember anything about your daily life there? So what was the actual college itself like?
[A 34:43]: And I think it was normal for the staff just to, to do it, and it was just accepted.
[C 34:58]: Okay, what about any of the food? Can you remember what any of the food was like? Okay. And did you do schoolwork?
[B 35:12]: So, but everyone knew, everybody knew what was going on there. I can't remember the names as I was only there for 3 weeks. It was life to me at this point. I was like, I was led to believe that this was that it was normal behaviour, that it was also normal for the staff to do it, like it was accepted.
[A 35:27]: Yeah, it's just been— if you've done something wrong, you get punished. And yeah, a kick or a punch was a punishment, and that's just become the norm. Yeah.
[C 35:35]: What about hygiene-wise? Did you get any toiletries, you know, shower gel, shampoo, toothpaste?
[A 35:41]: Was that provided?
[B 35:49]: Did you ever tell anyone or try to get help?
[A 35:52]: No, I had nobody I could tell because everybody that I knew was in the system.
[C 35:58]: And what about clothes? Were you given any fresh clothing?
[A 36:03]: I mean, who would believe us as children? We were never believed, never.
[B 36:22]: And then Robert, finally, what was different at this placement compared with the others?
[A 36:29]: You couldn't go. I couldn't escape. I had to accept what was coming or what I was getting.
[C 36:48]: Yeah, absolutely.
[B 36:53]: So now that concludes, um, your second care setting, um, being at the assessment centre. Um, I know, again, apologise for the, uh, tediousness of the questions, but We'll be going through the final set of 12 questions again, this time in relation to your final care setting. So Richard, could you kindly just confirm the institutional name, the location, approximate date and age, and who placed you there?
[A 37:22]: It was St Catherine's. It was adjacent to the assessment centre in Edinburgh, Howden Hall. Liberton. I was placed in there by the Children's Panel after my 3-week initial assessment period was over. I was roughly 14, 15, probably near the 15 mark.
[C 37:48]: Okay, are you okay? Yeah, take your time.
[B 38:03]: Yeah, so St. Catharine's Unit's adjacent to the assessment centre, Howden Hall, Liverpool. I was placed in there by the Children's Panel once my 3-week assessment was over. How old did you say you were at the time?
[A 38:14]: About 15, 14 and a half, 15.
[B 38:23]: And the next question, um, what type of setting was it and how long were you there?
[A 38:27]: It was an open setting, an open children's home. Uh, I was there just under a year, I believe. So just over a year, just under a year, and I'm sure it's just under a year.
[B 38:50]: No problem, no problem. So now, um, again, we're just going to go through a brief description of what your ordinary day life was like at St Catherine's unit. So as the same with the previous, we'll start off with the accommodation. Could you kindly just confirm what the accommodation was like?
[A 39:08]: It was a bedroom, um, well, dorm with 5 boys in it.
[B 39:15]: Yeah, had 5 bays.
[A 39:17]: Yeah.
[B 39:18]: And was there any windows?
[A 39:20]: Yes, there was a window. Yeah, yeah.
[B 39:25]: So there's windows to allow natural light. Was there ever a toilet in this, um, in your dorm?
[A 39:32]: No, no, not at all.
[B 39:46]: What was the overall hygiene like of the dorms?
[A 39:50]: It was better, definitely better. There was more women involved in the care there.
[B 40:05]: Yeah, and can you remember what your daily routine was like?
[A 40:10]: Um, it was pretty systematic. Again, you would get up, um, you would go down, down for breakfast. Yeah, um, no, I think you just go after breakfast, you would go then most of the time I was a day pupil at my high school, so I would be travelling in the bus to the high school. Hold on one moment.
[B 40:52]: You take a day bus to the, to the high school?
[A 40:55]: Yeah, yeah, not, not, not initially, but once, once you were there for a while, I was getting the day bus. But initially It would be that they had some, like, say, a classroom environment, but again, there was never any lessons being taught. I mean, we're all different ages and, you know, I mean, so they couldn't categorise us like that. It was just impossible to do so.
[C 41:27]: Are you okay? Yeah.
[B 41:36]: So I've got so far, um, the bedroom slash door had 5 bars. There was, uh, there were windows to allow natural light. There was no open toilet in the dorms. The overall hygiene was better. There were more women involved in the care there. My routine was systematic again: get up, down for breakfast. Most of the time I was a day pupil at my high school. I would take a day bus to the high school. Not initially, it would be a classroom environment in the unit. There was no education though. With the mixed ages and abilities, this was impossible to categorise.
[C 42:08]: Yep.
[B 42:08]: Can you remember what the overall food was like? Did you have 3 meals a day? Was there any choice?
[A 42:14]: No choice, no. It was take it or leave it. Yeah. And then there's breakfast, pretty standard breakfast, which was usually porridge, I think it was at the time. Um, yeah, um, it's just standard. There was no choice. You just— it was there. If you ate it, you ate it. If you didn't eat it, then you went hungry.
[B 42:43]: Was you ever provided clothing when you was there?
[A 42:46]: With other— what, sorry?
[B 42:47]: Was you ever provided clothing?
[A 42:49]: Yes, because I had to attend school, so yes, I was.
[B 43:01]: And with the clothing, what was provided, would you say it was adequate and clean?
[A 43:06]: Um, it's adequate, I suppose. Yeah, I mean, it couldn't really be to the extent of his previous establishments because you're in the public domain. Yeah.
[B 43:32]: And do you remember what your access to contacting your family was like? Would you ever refuse to access?
[A 43:44]: As time went on there, I actually had weekend access home.
[B 43:53]: Was this ever threatened to be taken away from you?
[A 43:55]: Oh yeah, constantly. If you misbehave, it'll be taken away from you. Oh yeah. Okay, buddy.
[C 44:08]: Yeah, I'm just making sure that you knew.
[B 44:20]: So how did the staff— how did the other children generally treat you here?
[A 44:26]: Okay, because I was one of the older ones now.
[B 44:35]: Yeah, and how did the staff genuinely treat you?
[A 44:41]: If you followed orders, okay. If not, again, you get the dig, you get the punch. You would get— I mean, many times I was dragged by the hair into the office. The office was the place that it would happen.
[B 45:00]: You would get a dig. When you get a dig, is that again to the ribs and to the genitals?
[A 45:05]: Punch to the ribs, yeah. Yeah, yeah, never nothing visible. You know, I mean, never ever mark you.
[C 45:19]: And did you say this mainly occurred in the office? Yeah, you could take taken into office.
[A 45:33]: Yeah, out of sight, everybody else.
[B 45:36]: And sometimes dragged by your hair, is that correct?
[A 45:38]: Oh yeah, yeah, regular. Yep, yep.
[B 45:40]: And this was a regular occurrence?
[A 45:45]: Yeah, if you stepped out of line. Yeah, yeah.
[C 45:48]: Did anyone else witness that?
[B 46:01]: Can you remember any— if there were any rules, punishments, isolation, or unsafe arrangements enforced by the staff?
[A 46:07]: No isolation. They couldn't isolate you there because it was open. Um, punishments, you would lose— um, I'll remember, you'd lose— they used to have the chance of getting you like a snack in the morning, and they would take that from you. You would lose a snack. In the morning.
[B 46:25]: Yeah.
[A 46:26]: And you— I mean, there's a lot of punishments, I think. I mean, there's a lot of work you have to do. Cleaning— you have to do a lot of cleaning in there. Mopped floors and brushing floors and windows. You're just— you're just a skibbie.
[B 46:39]: Yeah, that's perfectly fine. So now, um, we're going to go through, um, what happened there, which we could now consider abuse. And Would you like me to read out again the categories of abuse and what is considered to be a qualifying behaviour?
[A 46:57]: No, I just got my questions.
[B 46:59]: That's perfectly fine. So looking back, is there anything what you now consider neglect?
[A 47:04]: Yep, yep, there is. Neglect is obviously neglecting your food in the morning, you lose your snack. You were getting hit. That was part of neglect. There's a lot of physical abuse, but it's still neglect. And you're just basically just— you just go on, man. I never got an education the whole time I was in these establishments. And because initially I had to— there was a classroom there, um, but until I got my leave to go to high school, I never got— no, man, I was so far behind when I went back to high school, so far.
[C 47:44]: Yeah, but I called it try it, and the guy was like, oh, and I was like, is that not what it's called? I was like, no. What's the worst case look like for you?
[B 48:15]: Is there anything what happened there what you'd now consider as physical abuse?
[A 48:20]: Physical abuse? Yeah, yeah. And nobody deserves the right to be hit if you don't follow orders or dragged into an office.
[B 48:47]: Did anything happen there what you would now consider abuse, um, being either emotional or sexual?
[A 48:56]: Yes.
[B 48:57]: And is that for both?
[A 48:59]: Um, well, the emotional part of things is being there. And you know, I mean, dragged and been told nothing. And yeah, definitely emotional. And at the same time, I had no emotions. Yeah, I was emotionless. That was worthless in my view.
[B 49:28]: So just for being there in general, Being dragged there and being told nothing, I became emotionless as I believe— I believed I was worthless.
[A 49:37]: Yep, yep, that's where you felt to believe. That's the way you're treated. Yeah, be seen and not heard.
[B 49:50]: Be seen but not heard. And looking back at your time within St Catherine's, is there anything what you'd now consider as sexual abuse?
[A 50:11]: There was a couple instances, yes. And again, um, in the office, um, I always remember his name because it's similar to my surname, was a Mr Richard Garrie. He was one of, like, say, the housemasters.
[B 50:24]: Mr. Gary, did you say?
[A 50:26]: Mick. Mick.
[C 50:27]: Mick.
[B 50:27]: Mick Gary.
[A 50:28]: Gary. Yeah.
[B 50:31]: So when you say Mick Gary, is that two separate names?
[A 50:34]: Oh no, no, it's one name. MC Gary.
[B 50:37]: Yeah, yeah, just wanted to make sure. Um, was this a teacher?
[A 50:41]: No, he's like the housemaster.
[B 50:44]: He was the housemaster.
[A 50:46]: Yeah, no problem. Any times, um, that you were dragged into the office. And you always have an option now, getting a punch, rubbing them down below.
[B 50:58]: Yeah, no problem. Just give me one second.
[C 51:21]: You weren't really given toilet seats, you just had to— it was awful, but was the soap shared? Okay, so that bar of soap would have been shared between all of the lads in there? Quick. How did the staff treat you here? Can you remember their name?
[B 52:00]: So moving on to the next question, um, I know this is going to seem a bit, um, tedious because you've already given one name, but in relation to the neglect, are you able to provide Are you able to confirm, sorry, who was involved or responsible?
[A 52:15]: Mr Richard Garrie, and there was another, meant to be a teacher by the name of Mr Acres.
[B 52:20]: Mr Acres. Acres spelled A-C-R-E-S. Sure, it would have been.
[C 52:26]: Yeah, yeah, yeah.
[B 52:27]: I'll put it in speech marks just in case.
[A 52:29]: Yeah, he took a very dislike to me.
[B 52:42]: Can you remember what Mr Richard Garrie's role was?
[A 52:45]: He was a teacher.
[B 52:56]: In relation to the physical abuse, again, could you confirm who was involved or responsible?
[A 53:03]: Um, predominantly Mr Richard Garrie and Mr Acres. And Mr Acres.
[B 53:18]: And then for the sexual abuse, Mr Richard Garrie. Now this is going to be the most distressing part of the witness statement to finish this off with for the care setting, and so take your time in answering it and we'll get through it as quickly as we possibly can. In relation to the neglect, could you please provide one clear example of what happened, when and where it occurred, what was happening before, during, and afterwards?
[A 53:56]: Neglect in here. I mean, this is the last place I was in, and obviously because I had freedom, um, because of the neglect, I rebelled. And I rebelled big time, but out with the care system. I rebelled.
[B 54:33]: But this is only in relation to the CUR system. So what happened following this?
[A 54:51]: Uh, what did I do?
[B 54:53]: Yeah, so you stated that, um, for as a clear example of what happened, I spiralled out of control.
[A 55:01]: Yeah, yep. I, I just got into trouble, and I was stealing, breaking and entering. I just went off the rails. I just couldn't cope anymore. I just rebelled against everything and everybody. Yeah, I come into contact with.
[B 55:20]: And what happened after this?
[A 55:21]: Um, my time in St. Catherine's, when I come to an end, I went back into mainstream schooling. Um, and I left very quickly. I turned 16 and I left school with nothing, no qualifications.
[B 55:42]: Nothing. So now we are just going to go into one clear example of what happened in relation to the physical abuse. Could you kindly confirm where and when did it occur, what happened during, and what happened afterwards?
[A 55:54]: It happened as soon as you stepped out of line, as soon as you disobeyed an order or you did something that they didn't like. You were then taken in the office for your punishment.
[B 56:14]: And sorry to ask, but what would that punishment usually entail?
[A 56:24]: Well, you had a choice. You had a choice of rubbing them down with a blow or a strap. I'm sure it's a strap, is it? There's a TAWS, you always remember.
[B 56:34]: The what? Sorry, how do you pronounce that?
[A 56:36]: T-A-W-S-E. That was a name for a posse. T-A-W-S-E. And it was a strap with a split in it, and you'd be beaten with that strap.
[B 56:48]: With a slit in it?
[C 56:51]: Yes.
[A 56:52]: Or you could take the easy option and not get beaten.
[B 56:57]: Yeah.
[C 57:02]: Okay, and so was this kind of just one time example?
[B 57:07]: And that was Mr Richard Garrie.
[A 57:09]: He was, yeah, he was the only one that done that.
[C 57:11]: You said that is one of the most clear examples of what happened to you, and he was the only one?
[A 57:16]: Yeah.
[C 57:17]: And what about the bar of soap? Was that like a one-time thing?
[B 57:35]: Unless there are any other instances of the sexual abuse, I'm just gonna go ahead, obviously, if you're okay, just to copy obviously what has been said previously in relation to the masturbation in the office. Is there any other instances where you can think of? What?
[A 57:54]: No, because honestly, I was 100% actually got him by the throat one day.
[B 57:59]: Say that again, sorry.
[A 58:00]: I actually got him by the throat.
[B 58:02]: Oh, did you? Hold on, hold on, we'll, um, I'll, um, we'll, we will, uh, make note of that once I've just got the copy and paste and put what actually happened for in relation to that.
[C 58:16]: Sounds horrible, it's just the easiest way to say it, just to be straightforward, isn't it? So the soap is quite a regular thing, what about the stings? That quite regular as well? Do these stings leave marks, leave injuries?
[B 58:34]: So I've just started to put that in. One time I gripped Mr Richard Garrie by the throat.
[A 58:38]: Yep, because I wouldn't do what he wanted me to do and I just snapped.
[B 58:45]: What happened following this?
[A 58:50]: Nothing. Nothing at all.
[B 58:52]: Okay.
[A 58:52]: And it was so bizarre, it just stopped because he couldn't— I was, I was, I was a big lad and he couldn't, he just couldn't deal with it.
[C 59:03]: Um, right. Did you experience any fear, shame, sleep problems, bedwetting? Anything like that? Yes, you can tell me exactly what you experienced. And if you did wet the bed in Irkut House, how was that dealt with?
[B 59:31]: So just a couple of final questions in relation to the institutions. So in relation to the neglect, how often when did this happen, over what period, and did it change or become worse?
[A 59:41]: It happened over the period of time I was in there, and I would say probably, probably for the first 6 months it was worse.
[B 59:50]: Yeah.
[A 59:52]: As I grew and got older, I don't think I was neither little boy anymore, and so they kind of lost interest in me. And I said I was towering 6 foot, um, and I think I kind of intimidated them a little bit. Yeah, to my advantage.
[B 60:29]: So I'm just gonna put, it happened over the time I was in there, and probably the first 6 months it was the worst. And as I grew and got older, they seemed to lose interest in me. I was now 6'2" and I feel like I may have intimidated them a little bit, which was to my advantage.
[A 60:45]: Yeah, I think I became a lost cause to them. They couldn't do anything with me, and they couldn't bully me because I've had it for the last 3, 4 years of my life. I just wasn't treatin' it anymore.
[C 60:57]: Okay, should we move on to Raysdale? Okay, so I've got Raysdale from 1983 to '85. You left 2 years. Can you tell me a bit more about what Raysdale was? Was this, again, was it a house? Was it residential?
[B 61:15]: So again, this will be the same question, but this time in relation to the physical abuse. Would you be able, um, how— what, sorry, with the physical abuse, how often did this happen over what period and did it ever change or become worse?
[A 61:30]: Again, I'm gonna say the first 6 months was bad, and once— basically, it was daily. It's when you stepped out of line. But once I had shown that I'd had enough, again, the physical abuse stopped And again, the same question in relation to the sexual abuse.
[B 62:06]: How often did this happen? Of what period? And did it change or become worse?
[A 62:12]: Um, probably the first 6 months again. Um, because that's when I actually attacked them.
[C 62:18]: Um, and you could come and go as you please. Um, what about the bathrooms? Are they again with a shed? Okay. Um, did you get toiletries in this place? What about clothing?
[B 62:46]: So I put, from the first 6 months, again, when I attacked him/defended myself, the abuse stopped.
[C 62:56]: Yep.
[B 62:59]: So now again, it's the same question going to be asked but in relation to the factors of abuse. And what were the immediate effects which experienced in relation to the neglect?
[A 63:11]: Immediate effects, psychological effects again. And just, I think I thought that little of myself anyway, and it didn't bother me anymore. And they couldn't do or kick me down any more than the last few establishments had done, you know what I mean?
[C 63:32]: It's Um, please say you are.
[A 63:36]: Quite hard to explain really.
[C 63:39]: Oh, lovely, and you met your partner there. Wow, definitely meant to be, no argument about that. Um, did anything happen that you would now consider to be abuse?
[B 63:54]: So she put psychology effects on me again. Um, I felt little of myself. It didn't bother me anymore. They couldn't break me down any more than what the other institutions already had.
[A 64:04]: Yep.
[B 64:05]: In relation to the physical abuse, again, what is the immediate effects that you experienced?
[A 64:15]: Again, it's when you've had it so long, it doesn't really affect you as such as it does somebody that's never had it. Because you have it on a regular basis, you know what I mean? It doesn't really affect you any different from day 300 than it is from day 1.
[B 64:39]: It was a regular occurrence, it didn't affect you as much from day 300 to day 1?
[A 64:47]: Obviously, for somebody to accept that as norm must be seriously damaged. Yeah, but that's what it was, that's what happened. It was normal.
[C 64:57]: Okay, brilliant. So that was all of the care patterns that we've gone through. I'm now going to move on to the next kind of different sections of questions, but these are about your time in care overall, not just one at a time. So across all of the placements, you were Who would you say were the main people responsible for what happened to you? Yeah, so Mary, Helen, and then Brian. Okay. Were other children affected, or did you work with other children?
[B 65:39]: Again, what immediate effects did you experience following the sexual abuse?
[A 65:46]: Quite much the same answer as the rest, to be fair. Yeah, but I was— I was— I come to the extent that I was not— I refused to take it anymore.
[B 65:57]: Um, so pretty much the same answer as the rest. And what was— what was the way you said following that?
[A 66:03]: Um, I pretty much say, well, I drew the line and I said, that's good, because then I was getting older, I was looking at girls and, you know, I mean, these, these things hold me the right way in life for where I wanted to be, you know what I mean? I didn't want to— I'm not gay, I never have been. And, and I just thought, no, I'm just not allowing it. And that's why I was so, so determined not to allow it anymore.
[C 66:38]: Were complaints discouraged, ignored, or punished?
[B 66:46]: So, Richard, I put pretty much the same answer as the rest. I drew the line when I was getting older. I started to think about girls, etc., and I wanted to be in the right place in my life. I was determined to not allow those things to happen to me anymore.
[A 66:58]: The sexual abuse, yeah, most definitely. Yeah, as for the rest, I mean, that was with me for a long time. Yeah, couldn't get rid of that. I could do something about the sexual.
[B 67:10]: So now we're just on to the final 3 questions in relation to the care settings, Richard, so we should be able to fly through this soon. Did anyone else, in relation to all of the abuse that you experienced at Catherine's unit, did anyone witness it, know about it, or experience something similar?
[A 67:26]: Not the sexual. Nobody witnessed that, no. Apart from Megari.
[B 67:39]: But they witnessed everything else?
[A 67:46]: Yes.
[B 67:48]: Did you tell anyone or try to get help?
[C 67:50]: No. No.
[B 67:52]: This is obviously going to sound really stupid and I do apologise. If you didn't tell anyone or ask for help, could you provide us with a reason as to why?
[A 68:05]: I was embarrassed. Yeah. What are you going to say? I mean, it's taken me 40-odd years to come and speak to you today, you know what I mean? Back then, it was— I think child abuse now is I mean, totally out of hand. But then it was accepted, you know what I mean? It was, it was what appeared to be the right thing to do, you know what I mean? Yeah, as a beautiful—
[B 68:35]: it's just So I just put no. I was embarrassed to tell anyone. It's taken me 40 years to speak to you today. Back then, child abuse was accepted and also out of hand. It was appeared to be the right— it was appeared to be the right thing to do, but it is abuse looking back now.
[A 69:13]: 100%. There's nothing, there's nothing else it can be, you know.
[C 69:16]: I mean, it's, you kind of sugarcoat it.
[B 69:30]: And then finally, Richard, what was the difference at this place, at this placement, compared with the others?
[A 69:37]: The, the, the big thing was, um, I left here, back into mainstream, that I could see a way out of here. I had clear closure, you know what I mean? I had a path that I know in my head. Play the game and this is where you're going to be.
[B 70:21]: So, but the big thing was I left there, I could see a way out of here, I had clear closure and a path, and a path that I had in my head just to play the game and I'll be where I need to be, just play the system.
[C 70:34]: Yep.
[B 70:34]: Fantastic. And that concludes the placement sentence of the witness statement. Now it's just going to be a couple of questions, what we should be able to fly through quickly. It won't be as meticulous as that, so we'll try and get through quickly. So, people involved, reporting, and institutional knowledge. Across all placements, who were the main people who was responsible?
[A 70:58]: Social workers. They put me in that situation.
[B 71:02]: So with the social workers, do you recall any names?
[A 71:06]: Only one social worker, his name is Gordon. He, he, he— the thing I can't understand to this day, why was I never talked to? You know what I mean? They talked to my parents, but they never once talked to me. And that's what I kind of get my head around. Well, I was never allowed to tell my storey. I blame my parents as well. I blame my sister. I blame, I blame everybody. And I blame my birth mother. I blame everybody because everybody had factored into this, you know what I mean? I was a teenager growing up in the '80s, and it was a hell of a place to grow up in a city in the '80s, you know what I mean?
[B 71:49]: Yeah.
[A 71:50]: And but I had no support. From my family, but more importantly, I've no support from professionals.
[B 72:21]: One second, I'll just relay back what I've got, just to make sure that obviously it's correct and we haven't missed anything. So, social workers, only one social worker, and he was called Garden. One thing I never understood from this is that they never spoke to me. Why did they never speak to me? I blame everyone for what happened to me. I grew up in the city in the '80s. It was a hell of a place to grow up. I had no support from my family, but more importantly, not from the professionals.
[C 72:54]: Yep.
[A 72:55]: You were labelled, you know what I mean? You were labelled a problem. And instead of fixing the problem, like what they do now, yeah, you were just— well, I've just— for the last 2 hours, that's— you just had a snapshot into my life. Yeah, that's what you got. Back in the '80s.
[C 73:13]: Yeah, you just get to treat them the way you want to be treated, and that's exactly it. And you kind of live— you live your childhood through them. Yeah, that's an absolute concern, what I really do.
[B 73:33]: So I just put, I was labelled as a problem instead of fixing the problem. I was dealt with as a problem.
[A 73:43]: Correct.
[B 73:44]: Can you remember any other names who are the main people responsible?
[A 73:50]: There's too many. I mentioned everybody that I've just discussed with you over the past 2 hours. Yeah, I mean, people go in a role to support and help these people, you know what I mean? They must have had a job title, they must have had an interview to take on the role. Of the job. Yeah, you know, I mean, don't get me wrong, I met a lot of nice people there as well. I did. People genuinely want to help. But the second thing of it was, once you were labelled, you know, I mean, once the arrow was above your head, that's it, you were wasting your time.
[B 74:22]: Yeah, just give me one second, I just go back through into the person, it's just to highlight any names.
[C 74:38]: Mike.
[B 74:39]: And do you not remember who Mike— what Mike's role was?
[A 74:42]: He was a teacher.
[B 74:43]: It was just a teacher?
[A 74:45]: Yeah, yeah, the deaf teacher. Yeah.
[B 74:47]: And it would say Mr Acre was a teacher. You don't remember the specific subject?
[A 74:51]: No, there wasn't a specific subject. Yeah, you would sit in a room and they would try and talk to you about geography, then history and maths, but you just wouldn't listen. And so they wouldn't force the fact. I mean, you just done what you wanted to do. You would sit, you would Skive, you would talk, you would do nothing.
[B 75:07]: And Mr Richard Garrie, did you say he was the boarding officer?
[A 75:11]: He was the housemaster.
[B 75:12]: Housemaster, that's it. Sorry about that.
[A 75:15]: That's okay.
[B 75:16]: So I've got Mr Richard Garrie, Mr Richard Aker, Mike as well. What was the teacher called? Mr Thornburn?
[A 75:25]: He was the head teacher. Thornburn, or The Beak. Thornburn, he was the headmaster at Glendrick?
[B 75:32]: Yeah, the headmaster. Yeah, The Beak was his nickname. Yeah, so we've got McGarrie, Mr Aker, Mike, Mr Thornburn, quotation marks, The Beak, and he was the headmaster. And was there anyone else who you named?
[A 75:50]: Not really.
[B 75:50]: No, that's perfectly fine, no problem. Um, the next question is, were other children affected and did you witness abuse or harm to anyone else?
[A 75:59]: Oh, everybody was there, especially Lyndrick Muir. Yeah, yeah, whoever was in my dorm at the time. Yeah, they're all— nobody missed out.
[B 76:16]: Nobody missed out.
[A 76:21]: A few years ago, I actually found a Facebook page that had been put up, and I wrote some really nasty things on it.
[B 76:31]: Yeah.
[A 76:32]: And they're still there, still there. I mean, that was done years ago, and there's a lot of nasty stuff on there as well from other, other people. I'm not gonna— again, that's not my business to discuss next.
[B 76:42]: No problem, that's perfectly fine. And why do you believe staff or the institution know or should have known what was happening?
[A 76:51]: Well, they're adults. I mean, I'm a father, I'm a grandfather myself, and I live for my children, my grandchildren, you know what I mean? And regardless whether they're children or not, they're in a position of trust and a position of care to look after us in the field. They dictated what way my life was going.
[B 77:32]: Well, they were adults. They were in a position of care. They was in control and dictated where my life was going. They had a duty of care and they failed. They failed.
[A 77:41]: Yeah, big time.
[B 77:43]: Yeah, no problem. Were complaints discouraged, ignored, or punished? Were you moved, threatened, or disbelieved?
[A 77:51]: Disbelieved. I never really told many people about it. Yeah, because of the— because you— because as I said to everyone, it was accepted, it was normal, it was life, it just happened, you know what I mean? So I mean, what are you meant to do? You can't fight the system, you just can't do it no matter how hard you try as a 13-year-old. I mean, who would believe me even if I did try? Nobody. I couldn't speak to anybody. I never see my parents. They just stopped me seeing them at the I've seen them periodically, but you can't go in and say to your mum, I was giving somebody a masturbating in somebody's office, can you? You know what I mean? You just can't do that. Even when I did go to the police, they said, don't be silly, you encouraged it. Yeah, I mean, I thought, wait a minute.
[C 78:54]: Sleep problems.
[B 78:58]: And then finally, have you ever reported the abuse to the police, an inquiry, a professional, or an authority?
[A 79:06]: Yeah, reported to the police. Yeah. Yep.
[B 79:09]: I know you've already stated this before, so it is a bit tedious, but what happened when you reported this to the police?
[A 79:14]: I was I was— because I was known to the police then, it was a few years, and I was turning into a criminal, I wasn't believed. I was told that I had encouraged it.
[C 79:27]: The kind of, if you went on holiday, sometimes you might struggle with somewhere you don't know.
[B 79:33]: You were told what? Sorry?
[A 79:35]: That I had encouraged the situation, I had encouraged the abuse, the sexual abuse. I must be gay. The exact words of the officer.
[C 79:46]: Okay, and is that still an ongoing thing? Okay, and when did that happen and how long did it happen for?
[B 80:00]: So the next is just movement between placements and leaving care. Why did you move between placements and were the reasons ever explained?
[C 80:06]: No.
[A 80:07]: Never. No, no, I moved obviously from the first one because I absconded because of the serious abuse. Second one was a result of abscondance, the first one. And the third one was, um, a partner wasn't ready to be integrated back into society.
[C 80:23]: Yeah, so I can understand that there would have been a struggle. How has what you went through affected relationships, parenting, friendships, Yeah, you give them the life that you wanted.
[B 80:52]: So no, never. I moved as I was, as I absconded due to serious abuse. Second was a result So it'll be expounding from the first and final setting I was deemed to, uh, I was deemed not fit to enter society.
[A 81:04]: Correct. Yep.
[B 81:07]: Did you run away, refuse to return, or ask to be moved?
[A 81:12]: You couldn't refuse. There wasn't an option.
[C 81:15]: What about friendship? Has it affected any friendship or your ability to maintain friendship?
[A 81:21]: I mean, the staff at Liverpool let me physically hitchhike home to Edinburgh, which is 60 miles, in different people's cars. They knew that was happening as a 13-year-old.
[B 81:32]: Do you say 60 miles?
[A 81:34]: Yes, 60 miles from that. I was 60 miles from my parents. Yeah.
[B 81:53]: So I just put, you couldn't refuse, that was never an option. The staff at Lendrick left me— let me hitchhike 60 miles to my parents' house, getting rides from strangers, and they not only knew but encouraged me to do so.
[A 82:05]: Yep, if you don't— if you're not happy, just bugger off again. Yeah, so I did.
[B 82:10]: And then finally for this section, when and what age did you leave care?
[A 82:15]: 16.
[B 82:17]: And what was your circumstances afterwards?
[A 82:20]: Um, for the first 4 years, my— from 16 to 20, I was a criminal.
[B 82:28]: Yeah.
[A 82:29]: Um, I was even breaking in, um, doing everything I shouldn't be doing. Taking no pride in it now whatsoever. Um, I got an 8-week prison sentence in Edinburgh.
[B 82:45]: One second.
[A 82:45]: Sorry.
[B 82:46]: No, don't apologise, um, Richard.
[C 82:49]: Yeah, absolutely. Just something that would remind you. Yeah.
[B 83:00]: Do you say 6 or 8 weeks?
[A 83:03]: 8 weeks. 8 weeks prison sentence.
[C 83:04]: How was it affected?
[B 83:05]: You were in Edinburgh? In Edinburgh and And what was it, what caused you to be placed into the adult prison?
[A 83:16]: Breaking in the house.
[B 83:21]: That's perfectly fine. So now it's just gonna go into the impact of your life. This may be a bit more of a distressing part, but after that we'll just be flying through. We should probably be done in the next 15 minutes or so.
[A 83:35]: Yep.
[B 83:35]: So this is the impact on your life, what the care setting has done. So how did this experience affect you at the time? So try to think about obviously your thoughts and feelings in relation to your safety, your trust, confidence, sleep, behaviour, education, relationships, and also your ability to speak up.
[A 83:56]: Well, as I say, I spiralled. The only way out I could see was rebelling. I was free, you know what I mean? I was free from that system. And instead of building my life and doing the right channel, I chose the wrong one because of the anger and the hatred and the hurt and deceit that I had in me. I couldn't speak to anybody. I had nobody to speak to. I mean, I was pretty much discharged from social services overnight. Yeah, one second, one second.
[C 84:47]: So you've got a—
[B 84:50]: well, I spiralled. The only way I, um, the only way I saw was rebellion. I was free this way. Instead of building my life and choosing the right channel, I chose the wrong path due to anger, hatred, and deceit. I was essentially discharged overnight.
[A 85:03]: Yep, just 3 years of my life, then all of a sudden that's it, you're free to go. Yeah, no explanation, no nothing.
[B 85:27]: And how would you say this has affected your sleep, your behaviour, and your future relationships and ability to speak up?
[A 85:36]: For the first probably 20 years after that, it's horrendous. I had them— I was sleeping with different women. I've got 3 or 4 children that I have nothing to do with.
[C 85:48]: You know what I mean? Yeah, absolutely. Yes. Have you received counselling, therapy, mental health?
[A 86:00]: My family disowned me.
[C 86:02]: Yeah.
[A 86:05]: And I was, I was just a rebel. I was on a destruction mode. Do you not believe it?
[C 86:15]: Yeah.
[B 86:40]: The first 20 years after this was horrendous. I was sleeping with numerous women. I have 3 children that I don't have anything to do with. My family disowned me. I was just a rebel. I was in destruction mode. You wouldn't have believed it.
[A 86:52]: Mm-hmm.
[B 86:53]: Yep, yep, no problem. So the next question is, how has it affected your mental health?
[A 86:59]: Back in the day, you didn't have mental health. There was no such thing as mental health. That's only— that's a modern day. So my mental health was me breaking in. My mental health was me sleeping with different women, cheating, lying, stealing. That was my mental health. Because if you ask anybody 40 years ago what mental health was, nobody could tell you. Okay, I now know what I've done to my mental health.
[C 87:27]: Yeah.
[B 87:32]: So my mental health was stealing, breaking and entering, sleeping with numerous women. What else did you give an example for?
[A 87:39]: Just doing what I wanted to do. I mean, I couldn't— I didn't care. I mean, nobody could do any more to me than what had been done the previous 3 years.
[C 87:58]: Could any sibling, former resident, relative, friend, partner, or professional provide a supporting statement for your application, or would you want them to? You wouldn't? Okay.
[B 88:14]: How has it affected your physical health? Um, basically So like any alcohol or substance use? What were—
[A 88:23]: oh no, that's one thing I've been very strong about. I mean, I'll social drink now and again. I don't— I used to smoke at the time, but when I turned my life around, I stopped smoking. And I refuse point blank to do any kind of drugs. I've seen so much destruction with them in the care system.
[B 88:41]: Yeah, I've got no substance use. I only drink socially now. Um, how would you describe your sleep?
[A 88:49]: Terrible. My doctor refuses to give me any more sleeping pills because of the addiction, and I'm now on— actually, just give me a second, I'll tell you what they're called— diazepam.
[B 89:01]: Yeah, one moment.
[A 89:03]: Just two seconds. No, I'm a tripplin'.
[B 89:18]: I'm a tripplin'.
[A 89:20]: I'm a tripplin' for my sleep. But to be honest with you, I actually buy sleep pills on the black market.
[B 89:26]: Yeah, no problem. Hold on. Would you say this is due to it being a necessity?
[A 89:39]: Yeah, because my doctor won't give them anymore. Because of the addiction. But I've got— I need to sleep, you know what I mean? And it's all— I'm a— triptylene don't work. They calm me down, but they don't— they don't make me sleep. Don't let me sleep. A zopiclone.
[B 89:54]: Zopiclone?
[C 89:55]: Yeah.
[B 89:56]: Do you know how that's spelled, by any chance?
[A 89:58]: Z-O-P-I.
[B 90:00]: Yeah.
[A 90:00]: Clone. C-L-O-N-E.
[B 90:06]: That's the only thing that helps with your sleep?
[A 90:08]: That's the only thing that'll put me asleep, yeah. And I know I'm addicted to them, I know that, but what's the options?
[C 90:15]: Yeah. And how are you feeling after discussing this on the phone?
[B 90:26]: Just give me one second, just while I just try and associate the— not associate, sorry, just try and fix the punctuation and grab my real quick.
[C 90:37]: Yep.
[B 90:38]: So, but no substance use. I only drink socially now. My sleep is terrible. My doctor refuses to give me more sleeping pills as he's concerned about addiction. I'm on diazepam, Amitriptyline. I do buy sleeping pills on the black market. This is a necessity as my doctor won't provide me with the drugs. Zopiclone is the only thing that helps me with my sleep. I know that I'm addicted, but what are my My options, by any chance, could you please just confirm for me what the milligrammes are for those?
[A 91:04]: Um, I think it's 7.5. It's obviously clone, I think. I don't have them to hand with me. I'm actually in a hotel room in Ireland at the moment on work. Um, the amitriptyline, I, I have, they're 10 milligrammes, but I take 2, so it's 20 milligrammes.
[B 91:20]: And how many of the zopiclone do you take a day?
[A 91:23]: Uh, 1. One at night.
[B 91:31]: Yeah, um, and then the diazepam?
[A 91:34]: Yep, I take one of them. I think there's 5mg. I've not got that in my hand either, like I said, in my bag in my car.
[B 91:39]: It's okay, don't worry about it. One a day?
[C 91:42]: Yeah.
[B 91:42]: And is that at night or just during the day?
[A 91:44]: At night.
[B 91:47]: Fantastic. Um, how has it affected your relationship, parenting? Friendships, intimacy, trust, or isolation?
[A 91:54]: No, um, since my children came along, the children I've been a father to, I mean, they've changed my life. Um, you've no idea.
[B 92:10]: Sorry, say that one more time.
[A 92:11]: I mean, talk about being an overprotective father.
[B 92:13]: Yeah.
[A 92:14]: Oh, you have no idea.
[B 92:15]: I have lots of problems.
[A 92:16]: Idea. And my children, my world. I see them on a daily basis. Yeah, for them, they're all doing well in life. My daughter's a paramedic. I mean, got 2 grandchildren, 2 on the way next year, and all full-time jobs, all got their own houses, done so well. And I, I thank myself for that. Um, of course, my strict regime that I've developed because of my abuse. So if anything, it's done some good. It's made me treat my children the way that I should have been treated.
[C 92:55]: Yeah. Be honest with you. I'm still— I'm working on the system, and every now and then I have to ask Auntie what that means. All right, Craig, well, you take care of yourself, and thank you again. All right, speak to you soon.
[B 93:30]: Bye. But since I've become a father to my kids, they've changed my life. Talk about being a A protective father. You have no idea. They are my world, the four of them. They all work full-time. They have a house. I gave myself a strict routine to stick to and I was able to provide myself with this. I wanted to treat my children the way I should and wanted to have been treated. They are my world.
[A 93:51]: Yep, yep.
[B 93:53]: And the next question: how has it affected education, work, confidence, opportunities, finances, housings, or day-to-day stability?
[A 94:02]: My strong will has got me out of the shit in my teenage days. Um, I, I left when I turned 20, um, after I'd done my prison sentence. I left Edinburgh. Hold on, you left Edinburgh? I left Endra. I wanted to prove my family wrong because I was written off, you know. I mean, I was a nobody. I was going to die. I was going to die crook and all this, you know. I mean, and I just got to the stage when I was 20, I thought, fuck you. Excuse my language.
[B 94:44]: No, it's okay.
[A 94:45]: I'm not going to be that person that you see I am. And I see, I packed up and I left. I left them with nothing but the clothes on my back. I'm left with no qualifications whatsoever.
[B 95:31]: So she put, my strong will has got me out of this shit from my teenage days. When I turned 20 after my prison sentence, I left Edinburgh. I wanted to prove my family wrong. It was like a fuck you. I wasn't going to be the person everyone thought I was going to be. I left with nothing but the clothes on my back. I have no qualifications. And finally, are there triggers, places, smells, authority figures, institutions, or situations that you avoid?
[A 95:58]: Not really, because I've never— I mean, I've never been near a care situation. My children have always had great upbringing, great education, you know what I mean? I've been such a strict father, but for the right reasons.
[B 96:12]: Yeah.
[A 96:13]: And I've never been in that environment, and I've never had any social— I mean, I would not allow a social worker near my door.
[B 96:21]: Yeah.
[A 96:21]: You know, I mean, I have no trust, no faith in that profession. And I actually have a friend whose wife's a social worker, and I will not associate with her in any way, shape, or form. And that's wrong. That's wrong for me to do so. And But it's a—
[B 96:38]: Sorry. It's okay to apologise. So I just got, um, not really, so I've never— sorry, not really, as I have never been near a care situation with my kids. They've had a great upbringing and education. I was a strict parent but for all the right reasons. I do not trust social workers. I will not let them near my doorstep. I have a friend who is a social worker and I will not associate myself with them.
[A 97:26]: So my friend's wife she's a social worker. And I know it's wrong, but it's the whole stigma, the word social worker, you know what I mean?
[B 97:37]: Yeah.
[A 97:37]: And I've seen the destruction and chaos they've caused in many people's lives. I mean, I've looked at all these child abuse cases and Orkney and things that have happened, and the social workers have been to blame. That's by the by, but what they've did to me personally, you know what I mean, Yeah, they can fuck off as far as I'm concerned. The whole system is dead and buried and will never be resurrected in my life. Never.
[B 98:29]: Can you just clarify something for me? You just stated that— oh, hold on. You said something then about like, um, if it's up to you, like about resurrecting something. Um, in relation to social work and social workers, what was that again? Can you just repeat it?
[A 98:52]: The only thing that's resurrected now is to speak to you about it.
[B 98:54]: Oh, okay.
[A 98:56]: Sorry, it would, it would be buried, gone. But I mean, you can probably hear from my tone, I'm getting so angry. Yeah, just thinking about these people and what they've done, you know what I mean? So many children have been scarred by this. When I say I've lost a friend through this—
[B 99:18]: yeah, I do apologise. My condolences.
[A 99:21]: No, listen, that's years and years ago, but again, it's the life that could have been saved.
[B 99:25]: Yeah, of course. Hold on, I'm just finishing up the punctuation and grammar on this and I'll read it back to you just to make sure everything's right. Just because we've gone over like quite a bit of the time period, so like I probably will lose the transcript on this. So I just want to make sure everything is crystal clear. So I just put not really, as I've never been in a care situation with my kids. They had a great upbringing and education. I was a strict parent, but for all the right reasons. I do not trust social workers. I will not let them near my doorstep. I had a friend whose wife is a social worker and I will not associate myself with them. I know it's wrong, but it's the whole stigma of the word social worker. I've seen firsthand the effects that they've had on people's lives in regards to what's happened to me and the social workers' involvement. They can all fuck off for as I'm concerned. The only time it is resurrected in my life is speaking to you today. I have buried this. I'm angry with what has happened. To not only me but every other child. I lost a friend because of this. It was a long time ago, but this is a life that could have been saved.
[A 101:02]: Yep.
[B 101:02]: And then finally, in relation to the impact of your life, what impact has this had on your life overall, and what do you think may have been different if it had not happened?
[A 101:12]: What could have been different? Well, hopefully nothing could have been different because I love the life I've got now. But I could have left. I could have been deprived of an education, and that's so important. But because of my strong will, I mean, I've got a cracking job. I'm in a senior management role now. I'm on 80 grand a year, you know what I mean?
[B 101:42]: That's fantastic.
[A 101:43]: I own my house, I've got cracking cars, and I don't want for nothing, and this is not about money, not about money at all.
[B 101:50]: No.
[A 101:51]: But that's what the care system has done for me. That's me that's done that for me, and only me. That was the path I took when I turned 20, when I left Edinburgh, and I've done it mainly to prove my family wrong.
[B 102:15]: It's actually astounding how much spite can be such a motivating factor.
[A 102:21]: Honestly, you've no idea. I just didn't want to become a statistic, to be honest with you.
[B 102:31]: Yeah. So I just put, well, hopefully nothing but Nothing could have been different as I love the life I have right now, but I was deprived of an education, which is incredibly important. However, because of my strict regime, I have done so well for myself. I have a cracking job, nice cars, and a wonderful family. This is all due to me, my actions, and my determination. I wanted to prove everyone wrong and prevent it being another statistic.
[A 103:26]: Yep, spot on.
[B 103:30]: I'm just going to answer some questions now, which is just in relation to, for me, um, Do you know if there's any letters, photographs, reports, inquiry evidence, apologies, decisions, or previous correspondence made to support any evidence and supporting information what you've given today?
[A 104:04]: No, nothing at all.
[B 104:06]: That's fine.
[A 104:07]: No, nothing.
[B 104:09]: Could any sibling, former resident, relative, friend, or professional provide a supporting statement?
[A 104:15]: Um, no, nobody, nobody was here. Yeah, nobody was here. And, and I say because it's a taboo subject, you're not exactly going to come out homeless, started donating to your mum, you've been abused, are you?
[B 104:24]: No, of course not. So now it's just in relation to previous claims, application, or payments. Have you previously made any civil claim, um, criminal injuries claim, a redress application, a complaint, police report, increase statement, or claim to any other scheme about this abuse?
[A 104:41]: What you said, you're the first person I've talked about it in 40-odd years, so you're very privileged, I'll tell you.
[B 104:47]: Oh yeah, very much. I do feel very much So you've actually done such a fantastic job, if I'm being honest with you, Richard. Like, this is something more obviously is a very distressing and traumatic thing to speak about, but you've been able to conduct yourself very eloquently and also express yourself and give such detailed description that, like, I know this might sound a bit crazy, but like, I'm actually looking forward to drafting this statement up because you've just provided so much information. It's just going to be easy. I'm going to be able to fly through this. So again, I am glad that you've been able to finally speak about this and be a little bit open. And obviously, as you stated, we're here to try and get you the recognition and also the acknowledgement and apology, what you do deserve. Obviously, I know you stated that you haven't got any interest in relation to the money, but from what I can tell you now, that looking from our system and looking at provisional value of obviously your records, the statement what you've given today, you're estimated at a level 5. So that's anywhere between £80,000 to £100,000. But that's obviously— I can't say for right now that that's a guaranteed figure. But that is something what we believe that this level is going to be at. But it will all be down to the Scottish Redress Panel. In relation to that anyway?
[A 106:14]: It doesn't excite me. No, of course not. Maybe 40 years ago it might have, you know what I mean? But now I don't give a shit really. I think what— you've no idea how this has made me feel now, just be talking to you. I'm not going to go run and speak to my wife when I go back home, but I think through time I might. I might do that.
[B 106:36]: I think it's one of those, I think now, like, not only for this for you isn't mainly to get anything back is in form of a compensation. I feel as though this is perfect for you in regards to your closure. I feel like now that you've been able to take a detailed account of what happened, and obviously it's a bit easier speaking to me today because you can't put a name to my face. No, sorry, you can't put a face to my name. So yeah, it's one of those where like you probably would feel a bit more comfortable to speaking about it and being able to talk. And obviously, as I said, I'm very grateful for you to be able to do that, not only just for obviously my job and being able to do this for you, but also I'm thankful that you've done it for not for yourself really, because I feel as though this would be the start of something for you where you'd be able to—
[A 107:25]: Well, I've been interested in it. I mean, to be honest with you, I don't think anybody's ever going to be alive that's caused any of this, and I don't think any repercussions is ever going to happen to these guys. And I've accepted that, you know what I mean? But I think what makes me happy is that the government has realised there's been a problem.
[B 107:45]: Of course.
[A 107:45]: A bit late, but I mean, hopefully now the kids that are going on my journey, you know what I mean, that's what it is, it's been my journey, they'll get the care and the need and thrive, you know what I mean, that I never got. Yeah. And that matters. Believe me, that matters.
[B 108:04]: Of course. And you've done an absolute fantastic job in raising your family as well, especially considering everything what you've been through. Obviously, something you should be very, very proud of what you've managed to do.
[C 108:14]: Yeah.
[A 108:14]: I suppose if anything, I can thank for what happened to me for that. Yeah. In a perverse kind of way.
[B 108:20]: Well, really, it's more of thanking yourself that you was able to have that, you know, that mental fortitude to be able to tell yourself that you've got a plan I'm going to stick with it and I'm going to show everyone that obviously you deserve better. And you did get better, then that was all from your own doing. Like, you became, obviously, um, without, um, sounding a bit too much like, at the end of the day, um, you, you are older than me, but you became your own, your own man essentially at that time. No guidance, nothing at all. And a lot of people within this Scottish region has not been able to do that. And I can is that right?
[A 108:56]: I can imagine.
[B 108:57]: Yeah, it could have gone a lot worse. You've probably got one of the best outcomes I've ever seen so far coming from this. Yeah. Which in a little way, obviously, you probably may feel a little bit lucky from the outcome.
[A 109:12]: I do, yeah, I do. And as I say, if I had done education at school and I'd done mainstream school, I don't know where I would be. I'd probably be still in Edinburgh. I don't know. I don't know. I don't even want to think what happened then, you know. I mean, it didn't happen, and what did happen I've had to deal with, and again, I've done a bloody good job of it. I know I have.
[B 109:33]: You've done a fantastic job, I must admit, honestly. Thank you. So we're literally just near the last few questions now, yeah, and we should be able to fly through. But just in relation to that past question, what I asked, did you receive any payment, apology, settlement, or decision, or any signed waivers waiver or discharge, and do you have any copies?
[A 109:52]: Nope, nothing at all, nothing.
[B 109:54]: Nope. So now it's just for the reason for applying. Why are you applying to the Scottish Readjust Scheme, and what would you like to come from telling your storey today?
[A 110:04]: Education. But I think, I think that's out there already. I think that's why they've created this scheme. I think whoever reads this, I don't think they'll be shocked by it because they'll have read a lot worse. But now is the time to do it. You just— I just say nobody can be punished for this, but it's just the time, you know what I mean? If you had spoke to me 2 years ago, I would have told you piss off, absolutely no chance, you know what I mean? But the time in my life now, I'm nearly 60, you know what I mean? And I feel now I should, and it's just time. Yeah, the time is right. It really is right to do that. Yeah, and it should be. I mean, I should be shouting it from the roof. Yeah. In a strange kind of way, you know what I mean? But—
[B 111:32]: The next question would be, what would an acknowledgement mean to you, Richard?
[A 111:37]: I think now it'd be pretty much meaningless, to be honest with you. It's like the horse is bolted, you know what I mean, after the steel door's been left open. It's happened because none of the people— again, none of the people involved will ever have a repercussion of what they've done. So they can stand on the highest hill in the world and shout, "I'm sorry, Richard." I just laugh at them, you know what I mean? Because it's somebody apologising that hasn't been through that, that hasn't, I'm presuming, you know what I mean, they're just reading my storey. And that's what it is, it's my life they're reading. So I think it'd be kind of, I don't think they should apologise on behalf of somebody else. Else, but somebody has to take ownership from it. I understand that.
[B 112:59]: But it is meaningless now. It is meaningless now, to be honest with you. It's happened now, and none of the people who were responsible will ever be accountable. You can stand on the highest hill and shout, sorry Richard, I would just laugh at that. I would understand that. I understand that someone has to take ownership, but those responsible will never face the consequences.
[A 113:15]: Yep, yeah, it's too late. It's far too late to be doing this, something that happened all these years ago.
[B 113:30]: And finally, is there anything else you want Rejoice Scotland to understand about what happened or the harm that you have lived with?
[A 113:38]: Again, I revert back to the previous question. What are they going to do with it? Ken, are they going to say, oh, we're so sorry? Hear it again, it's just bollocks as far as I'm concerned, you know. I mean, somebody who's in their 30s and their 40s trying to deal with something that happened 30 years ago, it's— they're doing it as a job. Yeah, Ken, they don't care. They'll go to bed tonight and they'll sleep, no problem. What happened to me, they— you know, I mean, it's just a job to them, that's all it is. They've not experienced what I've went through, and for them to try and— and then for them to try and do something about that now, well As I say, it's too late. Far too late. And again, I think that's just a bit of resentment on my behalf there. Yeah.
[B 114:48]: So again, I refer back to the previous question. What can you do about it? You can say sorry, but it means nothing. A load of bollocks for them to now only start trying to do something about it. It's too late. Again, this may just be, just be my resentment on behalf of the care system.
[A 115:11]: Those that are meant to care have failed.
[B 115:21]: I just added that. So finally, Richard, it's just a closing— well, a closing and welfare cheque. Is there anything important that we have not covered our wording that you wanted to handle correctly?
[A 115:33]: No, no, you've been absolutely fantastic. You've delivered this like absolutely fantastic.
[B 115:49]: How are you feeling after discussing this, and do you feel safe to end the call?
[A 115:53]: Yeah, yeah, no, no, I'm not— I feel good actually. I feel good. I feel, and yeah, it's your job, I feel you've listened and you've extracted the right information. You know what I mean? You're not a robot. You're, yeah, yeah, I feel you've got compassion behind you. Yeah, it's made this whole process far easier.
[B 116:13]: Yeah, we're here to try and get the best possible outcome for you.
[A 116:16]: Yeah, yeah.
[B 116:17]: Obviously most of the time, um, you're not alone being the one who, but with saying like the money means nothing like a lot of people feel the same. And it is, yeah, it is more obviously the acknowledgement and the more of the panel admitting fault and taking accountability more than anything.
[A 116:37]: I think they've done that already by creating this system. They know there's been problems, you know what I mean?
[C 116:44]: Yeah.
[A 116:44]: But to the extent I don't think they do, and I don't think they ever will know. I don't think you'll speak to half the people involved to be honest with you. A lot of them have been dead by now, so you have no idea the true extent. This is just a statistics exercise for them. That's all this is.
[B 116:59]: Yeah, and we're gonna— when it comes in next year, there's also going to be the Church of England scheme. So really, yeah, so it's going to be even much. And with the Scotland one, obviously the storeys that have been detailed to us so far, obviously quite traumatic, I imagine, just not only for the people to have experienced it, but just even ourselves, just to hear anything. It is a shocking thing.
[A 117:25]: Yeah.
[B 117:25]: With the individually assessed Scottish redress applications, you get that, you get £100,000, because obviously, because they understand the severity of what's going on.
[A 117:34]: Yeah.
[B 117:35]: With the Church of England scheme, it's £600,000. So it shows you— yeah, exactly, it shows you how severe basically that's going to be. So obviously that's something more. At the end of the day, the role, what we're doing here, it's the job satisfaction obviously outweighs the storeys that we hear because what we know is that we're obviously doing a job to try and make, trying to give closure to a part of your life which obviously is very troubling. And obviously if we're able to get you any compensation in relation to that, Brilliant. But obviously, yeah, it's just a bonus on top of it. Yeah, more than anything, what we found is that the people who we're speaking to, they'd rather obviously know for sure that they're going to get this form of acknowledgement and to know that someone's being held accountable for it.
[A 118:27]: Yeah, yeah.
[B 118:28]: And so is there someone you can contact for support, or would you like any support service details?
[A 118:32]: No, I've got— I'm gonna meet a couple of colleagues now down at the bar. I'm gonna have a gin and tonic. I'm gonna go Chinese tonight. I'm over in Ireland on business, so yeah, I'm absolutely fine. But certainly I'll probably not sleep much tonight either, but again, that's just standard for me. And but all told, no, I'm not gonna jump off the windowsill. And for my kids later on— and actually one of my kids is here, he's one of my colleagues— so no, it's just I'm fine, absolutely fine.
[B 118:56]: No problem. What are you gonna offer the Chinese?
[A 118:59]: I don't know yet, I've never been to a Chinese in Ireland, so see what happens. And see what the crack is like.
[B 119:04]: Yeah, yeah, there you go. Well, I hope they have a lovely evening. But this is just the final question now, Richard. Has the next steps been explained to you?
[A 119:14]: Not really, no, to be honest with you, no.
[B 119:16]: Okay, I will, um, what I'm going to do is I'm now going to explain the next step to you. So I'm just going to answer that as yes. Um, so what will happen now is that I'm going to go away and I'm going to obviously draught your witness statement. I'm going to make it detailed, going to detail it within your first-person narrative.
[A 119:38]: Yep.
[B 119:38]: Because obviously this is your witness statement. I am then going to go through and I'm going to corroborate what you've said within this witness statement today, and I'm going to match it with the GP records, what we've collected. Yep. I'm going to match it with your childcare records, what we've collected, that being from Edinburgh City Council. Council, and also from the institution care setting called CMAB Care and Education. And following that, I will then make a bundle which will provide an exhibit sheet. It will provide an exhibit bundle of all relevant records which obviously corroborate what you've said today. And once that has been drafted and been completed, it is going to be sent to you directly at the email address what we have on file, which is richard@scouselaw.co.uk. Adampervs.com.
[A 120:21]: That's correct.
[B 120:22]: Yeah, and so that'll be sent to over to you to have a look at, um, and for you to sign. And you sign and obviously just state that the information in the witness statement detailed is, um, correct, um, and the best of your ability. And once you've sent that back to us, we'll be then in a position where we'll have a WhatsApp meeting with you. The meeting won't be with me, unfortunately. Currently, right? It will be with our claims operations manager, which is Jay Taylor, and also it will be with the head solicitor here at MMA Legal. And it is not a long phone call whatsoever. All you'll need is a form of ID, be it passport or driving licence. Just put the camera in front of your face like you're taking a selfie, show obviously the ID, and then on the call, the head solicitor will state if this is acceptable and if he's happy with that. Once you've then verified, we will then submit your application to the Scottish Redress Panel. At the moment, we are unsure of the time period, what it's going to take for them to respond. We are currently under the impression that is anywhere between 8 to 12 weeks. So hopefully, if that's quick—
[A 121:35]: I wasn't expecting that answer.
[B 121:37]: I know. Yeah. Hopefully are going to come through quickly. And I do have a lot of, um, witness statements this week, just so you are aware. And I've also got, um, witness statements in the back what I'm still drafting as well.
[A 121:50]: Sure.
[B 121:50]: But from what you've given me today, like, and everything what you've done on this call, like I said, you've been absolutely fantastic, Richard. Like, you've, you've not, um, got disgruntled or anything like that when I've needed to, like, interrupt you, which obviously is a bit of a awkward situation for us both. It's not something I would want to put myself in position of interrupting you, but it's essentially just for the fluidity of the witness statement for when I go to type it up. Yeah, so hopefully I'll be able to get this done within maybe like an hour, an hour and a half, right? Okay, and then we'll go from there. I'm hoping that I might be able to get this done for you at the end of this week on Friday. If not, um, I'll definitely have it sent over to you by the end of next Friday.
[A 122:29]: Okay, that's absolutely Absolutely fine, mate. Yeah, no problem at all.
[B 122:32]: No problem. Well, thank you very much again for obviously sharing your storey with me today.
[A 122:35]: No, listen, not a problem. Incredible. Good to speak to you, and I'll catch up with you soon.
[C 122:39]: Okay.
[B 122:39]: Yeah, of course. Have a lovely evening. Bye.
[A 122:41]: Yeah, you too.
[B 122:41]: Bye-bye., `formatted_transcript` = [A 00:00]: Hi there.
[B 00:01]: Hi Richard, it's James here from ML Legal. How are you? How are you doing?
[A 00:05]: I'm okay. Yeah, okay.
[B 00:07]: I do have to pass data protection purposes again just before we continue with the statement. Could you please just confirm for me your date of birth, please, Richard?
[A 00:15]: 18th of March, 1960.
[B 00:17]: Fantastic. And then just your postal address, please.
[A 00:20]: Yep, it's 44 Kingfisher Grove, Gallowshields, Tango Delta 1-2-2-Pet Hotel.
[B 00:24]: Fantastic. And just let you know again, calls are recorded for training and monitoring purposes.
[A 00:29]: Yep.
[B 00:30]: And so now we are going to go into your second care setting. Again, this is all the exact same 12 questions. And so if you could kindly confirm for me the second care setting's institution name, location, the approximate dates, and your age, and who placed you there.
[A 00:46]: That was the Edinburgh Assessment Centre, and location was Howdenhall Drive, and that's at Liberton in Edinburgh. And I was about 14 when maybe 14 and a half, 15, and I was placed there by the Children's Panel in Edinburgh. That I remember very clearly.
[B 01:42]: Also, um, can you remember how long he was there for?
[A 01:46]: 3 weeks.
[B 02:02]: What type of care setting was this?
[A 02:04]: It was a closed environment. It was a secure unit.
[B 02:25]: So the next question is going to be in relation to what your ordinary, ordinary daily life was like there. First, what we're going to do is we're going to go through what the accommodation was like. So could you kindly just confirm for me what the accommodation setting was like?
[A 02:39]: It was like a cell. It's our locked room. There's two of these in the room, but I can remember.
[B 02:56]: Was there a window?
[A 02:58]: No, no.
[B 03:01]: And did you have access to a toilet?
[A 03:04]: I think I must have. I think I must have, because certainly over there, neither. Same instances as in the past.
[B 03:22]: What was the cleanliness like of these cells?
[A 03:26]: Um, just standard, just a room. Um, I can't remember it being overly dirty.
[B 03:44]: Was you provided clothing when you was at the assessment centre?
[A 03:48]: Not initially, no. Um, we got a grant from the social services, but that was probably a couple of weeks in.
[B 04:05]: He was given a grant by the social services. Was this direct?
[A 04:09]: I was given clothes.
[B 04:10]: Oh, sorry.
[A 04:11]: Yeah, yeah, I imagine it's a care grant or whatever it is.
[C 04:19]: Yeah.
[B 04:19]: And how long into being there was this provided to you?
[A 04:23]: A good couple of weeks anyway.
[B 04:34]: So did you only have like one set of clothes?
[A 04:36]: One set? Well, I think in the end they would give me somebody else's clothes out of the top of that bank of clothing, but I always remember I looked right out of place because it was just— it wasn't me. I was taken from the hearing straight there, so there's no pass and go.
[B 05:28]: What was the routine? What was the daily routine like there?
[A 05:32]: You were, you were up here in the morning and the doors, you had to stand behind your door, wait until it was opened. Yeah, you have to march, but literally march to the breakfast.
[B 05:52]: And was this in like a hall?
[A 05:54]: Yeah, yeah, yeah.
[B 06:02]: And what would follow breakfast?
[A 06:04]: You would get breakfast and you would go up, and I remember you go back up to— back up to your room. Yeah, um, and then you would try— I think I probably had a bath or a shower or something. I really can't remember. I certainly was not as bad as previous.
[B 06:22]: Um, so when you was— when you was able to have the bath and shower, um, was it something where you was able to have your own privacy?
[A 06:31]: Oh no, no, no, no, no, no, no.
[B 06:33]: All right, so would you just be able to briefly describe what it was like when you was taking a shower?
[A 06:37]: Well, it's just— I mean, showers were all open. And you were standing next to somebody. There was no privacy, no privacy whatsoever.
[B 06:55]: I'm sorry to seem like this is prying or anything like that, but was it ever a member of staff present when you were showering and stuff?
[A 07:03]: Yeah, yeah, because you were watched 24/7. There, it was constant. You couldn't be left alone unless, unless you're in your room locked in.
[B 07:21]: What was contact like with your family? Would you ever refuse or deny contact?
[A 07:29]: I've never seen them for 3 weeks. Was not allowed to see them.
[B 07:33]: He wasn't allowed to see him?
[A 07:34]: Nope. No family contact for 3 weeks.
[B 07:36]: Did you have a request to try and contact your family?
[A 07:39]: Um, yeah, yeah, I wanted my mum. Yeah, yeah. And there was once that they did come up, but, um, only because they wanted— the assessment said, what, just me to see a psychologist? And he had turned up.
[B 07:52]: Okay, one moment for a second.
[A 07:54]: Sure.
[B 08:12]: Can you remember the child psychologist's name? No, that's fine, don't worry.
[A 08:20]: Yeah, I was not in a good way. Um, to say the least.
[B 08:31]: Can you remember what the outcome was from you being seen by the child psychologist?
[A 08:36]: No, it was never discussed with me. No, I was never privy to that information.
[B 08:44]: So I just put the outcome of which was never discussed with me.
[A 08:46]: Yeah, none of this was discussed with me in any way, shape, or form. I was put in there so I couldn't abscond.
[B 09:15]: So now I'm just gonna go into the next question. How did the other children genuinely treat you?
[A 09:22]: Um, because I was in Edinburgh, it genuinely wasn't as bad, but there was still a tier system, um, as in hierarchy. Obviously I was still quite young, and there's children there up to 16.
[B 09:57]: The children there that were 16?
[A 09:59]: Yeah, there's older children. Yeah, yeah, I should put the other children.
[B 10:08]: Okay, there were a tier system hierarchy. I was still quite young. There were children there that were 16.
[A 10:15]: Yeah, they were, they were the, like, say, the kingpins, you know what I mean?
[B 10:23]: So to speak.
[A 10:24]: Yeah.
[B 10:27]: How did they, how did the staff genuinely treat you?
[A 10:34]: Like, uh, you're only the one he cared for, put it that way. You were there, they were there to do a job. You know what I mean? They were turning up to do the job, but there was no one-to-one. You were just there. I mean, it was just a routine.
[B 11:08]: So the staff didn't care for you, they were only there to do a job. There was no one-to-one, you were just there. There was no routine. And was there any form of rules, punishments, isolation, or unsafe arrangements that was enforced by the staff?
[A 11:21]: Yeah, they had a single cell that would put you in and strip you.
[B 11:26]: Oh, sorry, a single cell which they'd strip you?
[A 11:28]: They'd strip you, and it had peepholes, and all the kids— they'd make the kids bang on the door when they're— because you wouldn't be— you'd be allowed out for breakfast.
[B 11:35]: Hold on one second. Sorry about this, Richard.
[A 11:38]: Okay.
[B 12:05]: I just saw about this, correct? They had a single cell which they would strip you in. There was peepholes, there was peepholes in the cell in which the other children would look through to mock you and bang on the door, correct?
[A 12:17]: Yeah. And you would, you've been there for the duration of your punishment.
[B 12:27]: You've been there for the duration of the punishment?
[A 12:29]: Yes, it was 3 days. You've been there for 3 days, 3 days, 3 days, maybe 4 days, and you would be stripped naked and you would obviously bring your food in, but there's no— there's no, um, nothing at all to do. No books, no nothing.
[B 13:18]: So as you put, the punishment would last up to 3 or 4 days. You would be naked, not provided any books or stimulant. They would only provide you with food.
[A 13:25]: Yep, correct. They did have a potty in the corner, you pissing the pot legs.
[B 13:42]: If you ever used the, uh, the pot, was it ever changed if you, if you requested for it to be changed?
[A 13:49]: No, no, you once Once a day you would be let out to empty your piss pot, um, and that's it, you're back in again. You didn't even have— I know even in prison, like, you get exercise. There's never any, nothing like that. Yeah.
[B 14:16]: So again, um, it is going to be, um Identifying what you'd now consider abuse that you suffered whilst she was at the assessment centre. And so in relation to neglect, that would be any inadequate or withholding of food, clothing, warmth, hygiene, supervision, safety, medical care, education, or emotional support, unsafe confinement, failure to protect from bullying, violence, sexual harm, or other children or unsafe adults. Looking back, would you say that you was a victim of neglect whilst she was at the assessment centre?
[A 14:48]: Yeah, 100%. Predominantly psychological.
[B 15:10]: Looking back at your time when you was at the assessment centre, is there anything what you'd now consider as physical abuse?
[A 15:19]: You were given a punch here and there, yeah. If you step— if you stepped out of line, if you're only going to put in a cell, you were given a punch or a slap.
[B 15:38]: Can you recall where they'd hit you? Was it in the face?
[A 15:43]: Genitals. Give you a kick or a punch in the genitals. Never anywhere that could be seen. Never.
[B 15:58]: Looking back at your time, would you say that there's anything what you would now consider as emotional abuse?
[A 16:04]: Oh yeah, yeah.
[B 16:07]: And then again, for looking back at your time at the assessment centre, is there anything what you'd now consider as sexual abuse?
[A 16:14]: No, no, no, no problem.
[B 16:17]: So I'm going to ask the following questions again in relation to all three levels of abuse that you suffered while you was at the assessment centre. So in relation to the neglect, Richard, could you please confirm who was involved or responsible?
[A 16:33]: The system. The system is the system, yeah, clear and simple. There is only one answer, yeah, yeah, it's the system. Edinburgh Council. Or in our children's panel allowed this to happen by putting the children in here.
[B 17:01]: Can you think of any specific— sorry, can you remember any names or any specific roles, descriptions of the staff?
[A 17:12]: One springs to mind, and his name is Ronnie Motherwell.
[B 17:17]: Ronnie Motherwell? Yes. And would you say, um, Ronnie Motherwell was responsible for any of the abuse that you suffered when you was there? Could you specifically highlight which levels of abuse? Which type of abuse?
[A 17:36]: Punchy. He would kick you if you were gonna get— yeah, I mean, it's— yeah, just an odd dig. It was not to the extent as Lendrick Muir, but there was— you're always alert, you know. I mean, you knew what was coming if you stood out of line.
[B 17:51]: Yeah. And again, in relation to who was responsible, um, for the physical abuse, um, who would you say was involved or responsible for that? Staff. Yeah. Do you remember any specific names?
[A 18:25]: Well, Ronnie Motherwell was one. Um, not really. He always starts— he always sprung to mind. Um, he was a Scouse, like, yeah, in the highest order.
[B 18:53]: And again, in relation to the emotional abuse, um, are you able to confirm who was involved or responsible?
[A 19:00]: Well, everybody dealt with my care package, to be fair.
[B 19:04]: Everyone dealt with your care package?
[A 19:06]: Everybody dealt with my care package, yeah, because I mean, I go to an assessment centre— sorry, I go to a children's panel, and there was no dialogue with myself. I went there because I kept absconding from Landryk Muir, and the next thing I know, I walked— I was shackled and put into a social worker's car. Taken from my parents, no explanation, no nothing.
[B 19:34]: You were shackled, did you say?
[A 19:36]: Handcuffs, eye cuffs, yeah, yeah, cuffs, so I couldn't abscond, I couldn't run away, because if I got to that door, I would have, trust me.
[B 19:46]: Yeah, so you was putting cuffs on, then putting cuffs and taken to the car, then straight to the assessment centre, straight there.
[A 19:54]: Yeah, there's no passing go, there's no goodbye to parents, nothing. I always remember the children's panel had a button under the table, and I knew— obviously I knew exactly what was going to happen. The button was pressed, you could hear it. Yeah, indicate them to lock the doors down the stairs.
[B 20:30]: And was this the door downstairs? You mean in the entrance of the building?
[A 20:34]: Correct. Yes, yeah, they sealed it so I couldn't get out.
[C 20:50]: Hi, this is Craig. Hi Craig, it's Leah Horland from Eleanor Legal. Is now still a good time to conduct your witness statement?
[B 21:01]: So now we're just going to go through each level of the abuse. If you're able to provide one clear example of what happened, where and when did it occur, what was happening before the abuse took place, during, and afterwards. So we'll start first with the neglect. Could you please provide me with one clear example of what happened, Richard?
[A 21:23]: Yeah, well, neglect to me was being put in a room for 3 days, potentially, or longer or shorter, and on average 3 days with no clothing, no stimulation, no light.
[C 21:43]: Kind of your final chance to say what you need to say.
[A 21:48]: And what abuse did you want?
[C 21:50]: I mean, you got a drink or something nearby?
[A 21:56]: Okay, people can understand. You mean you're ripped from your family, put into this surrounding without any chat, dialogue, anything?
[C 22:07]: Some questions could be quite upsetting because to give concerning home and care in the same past. Just take your right side now. And before we do start, have you previously made any civil claim, criminal injuries claim, retrafication complaint, police report, inquiry statement, or claim to another team about any assistance you received? And have you ever received any payment, apology, settlement, or decision Do you recall what happened after this?
[A 22:46]: What respect?
[B 22:47]: So once you was obviously let out of the room, all right, just go back into mainstream then.
[A 22:54]: Yeah, you get your collection of clothes, you get your clothes back, and you just go back into your room. But I was put in there for 3 days because I refused to eat for 4 days.
[B 23:14]: You refused to eat for 4 days?
[C 23:18]: Yep.
[B 23:27]: So now this will be in relation to the emotional abuse. Are you able to provide a clear example of what happened, where and when did it occur, what happened before, during, and afterwards?
[A 23:40]: I mean, I'm sounding like a stuck record here, but the motion— the emotional abuse started when I was in that children's panel, you know what I mean? There was never any questions as to why I absconded from Lendrickmuir. And obviously I could have told somebody, um, but I was just labelled as this delinquent, and then the best thing was just to lock me up. And that emotionally screwed me up big time.
[B 24:40]: It's just to go back a little bit, and if ever you do feel like obviously that you're repeating yourself I do apologise, obviously, for the repetitive questions. If the question— if the answer is the same, don't worry about giving a repetitive answer. It's still okay to do so. Okay, no problem. And finally, the final example, if you'd be able to give one clear example of what happened in relation to the physical abuse, where and when did it occur and what happened?
[A 25:11]: It wasn't as bad as previous establishments. But I mean, we were teenagers, and if you anything out of line, then you would get a dig, you got punched. So it would happen, might happen on a daily basis, it might happen every 3 days, just when I got a bit cocky or rebelled, you know what I mean, you're put back into line.
[B 25:44]: So you said you'd receive a dig?
[A 25:47]: A dig or a punch? Yeah, a dig, as in a dig in the ribs, or yeah, punching genitals, or kicking genitals.
[B 26:11]: And again, can you recall anything what was happening, what would happen after this, after being in receipt of a punch?
[A 26:19]: You would just go on about your daily routine, whatever that may be, the norm. It was just accepted.
[B 26:35]: When you say it was accepted, was this by members of staff?
[A 26:39]: Not by me. It was— I just accepted it because I was— it was, it was the right thing to do in my head. I mean, I had been out of hand or I'd done whatever I'd done, and I mean, and that was your— I mean, obviously there's consequences in life, and that to me is a consequence. At the time, when you're a teenager, you just don't know any better. Okay.
[B 27:25]: So now the relating 5 questions are going to be very repetitive, but it's just going to be in relation to the neglect, emotional, physical abuse. How often did the neglect happen? Over what period? And did it ever change or become worse?
[A 27:38]: Well, you were neglected from the minute you were in there. Really, I mean, from day 1 to day 21, you were neglected. Looking back, you know, I mean, I mean, you wouldn't treat an animal the way that we were treated as children. This is a big thing. We were children, okay? And it's horrendous.
[C 28:16]: Say she had been there since the 2nd of August 1968 and that Crosslet is the only home that she has known. You remained at Crosslet during your early childhood, but Crosslet was under quarryers but it was not classed as a quarryer's home. So it's— does that make sense?
[B 28:33]: And again, the same question but this time in relation to the emotional abuse, Richard. How often did this happen, over what period, and did it ever change or become worse.
[A 28:42]: My emotions were— I mean, I couldn't focus, I couldn't think, and I was just robotic. I mean, I was in the system, so your emotions didn't come into anything back then.
[C 29:07]: Was 1973. You've been there from the age of 5, and it looks like you were there for about a year.
[B 29:14]: I couldn't think. I was robotic. I was just in the system. My emotions never came into question back then.
[A 29:20]: No, no, obviously I'm fucked up. That's, again, that's the way I felt at the time.
[C 29:25]: That's just—
[A 29:27]: my head was just done.
[C 29:33]: '88 until '81. I've got a 6-month family placement.
[B 29:43]: And again, it might seem a bit repeated, but in relation to the physical abuse, how often did this happen? Over what period? And did it ever change or become worse?
[A 29:53]: It didn't come any worse because there was cameras and they couldn't really make it any worse as such. It happened periodically. It could happen once a day, it could happen once every 3 days.
[B 30:15]: So it could be once a day or once every—
[A 30:18]: yeah, it was really— I mean, that was their form of punishment when we were out of line.
[C 30:27]: And do you understand the purpose of the statement? And do you agree that it can be used for your Scottish redress application alongside any supporting evidence? Amazing. So I'm gonna ask some questions about your personal background and your entry into care, but I know that that would be a bit difficult for you.
[B 30:47]: We're now on to the next question. Again, it'll be asked again, um, 3 times, just in relation to the abuse of which you've suffered. So I do apologise if it becomes a bit tedious or repetitive. So in relation to the neglect, what immediate effects did you experience?
[A 31:05]: I mean, worthless. Yeah, all my self-respect.
[B 31:16]: As in, you like lost all your self-respect?
[A 31:18]: Yeah, a lot. I mean, whatever respect I did have for myself, it was gone. I absolutely despised my family because of this.
[C 31:26]: Do you know anything about why you were put into care?
[A 31:34]: Yeah, just life. I just hated life.
[B 31:44]: That's perfectly fine, Richard. And we're now going to go into relation to the emotional abuse. What immediate effects did you experience? Was there any fear, shame? Sleep problems, bedwetting, running away, behaviour, or school changes?
[A 31:58]: I couldn't run away because we were obviously locked in. Um, what else? Emotional.
[B 32:09]: Um, just take your time. It's best to try and maybe think of it as like, how do you remember how it made you feel?
[A 32:19]: Oh gosh. Worthless, just like I was a nobody. I just felt— and I was existing but not living, you know what I mean?
[B 32:32]: Yeah.
[A 32:33]: I just felt that there was— I mean, I had a name, but that was all I had. I was a nobody, and I was treated like a nobody. I was treated like a problem child.
[B 33:00]: Yeah, so I just couldn't run away as I was locked in. I felt worthless, like I was a nobody. I was not living, I was just existing. I felt like all I had was my name. I was treated as a problem child.
[A 33:11]: Yep.
[B 33:12]: No problem. And then again, and this is just in relation to the physical abuse which you suffered, what immediate effects did you experience from the physical abuse?
[A 33:23]: To be honest with you, James, I've become numb. I've come numb to it, and it just— it became part of life. I was— I just accepted it. Yeah, you couldn't do anything else but— you're locked in, you couldn't do nothing, you couldn't run in to speak to your mum. I mean, you had nobody to turn to.
[C 33:49]: I'll move on now to the quarry at home, which was house number 1— oh, was it number 11? Sorry, that's that. Yeah. When you were there, was that in a house or was it in like a—
[B 34:04]: The final— oh, sorry. So there's only 3 more questions in relation to this care setting. Did anyone witness, know about it, or experience something similar?
[A 34:14]: I mean, everybody knew what was going on there. Everybody knew it, like.
[B 34:21]: Can you remember any names?
[A 34:22]: No, I was only there for a short period of time, only 3 weeks, as I say. I can't remember.
[B 34:27]: That's perfectly fine.
[A 34:32]: I mean, as I see it, it was just— it was life, it was normal.
[C 34:38]: Um, can you remember anything about your daily life there? So what was the actual college itself like?
[A 34:43]: And I think it was normal for the staff just to, to do it, and it was just accepted.
[C 34:58]: Okay, what about any of the food? Can you remember what any of the food was like? Okay. And did you do schoolwork?
[B 35:12]: So, but everyone knew, everybody knew what was going on there. I can't remember the names as I was only there for 3 weeks. It was life to me at this point. I was like, I was led to believe that this was that it was normal behaviour, that it was also normal for the staff to do it, like it was accepted.
[A 35:27]: Yeah, it's just been— if you've done something wrong, you get punished. And yeah, a kick or a punch was a punishment, and that's just become the norm. Yeah.
[C 35:35]: What about hygiene-wise? Did you get any toiletries, you know, shower gel, shampoo, toothpaste?
[A 35:41]: Was that provided?
[B 35:49]: Did you ever tell anyone or try to get help?
[A 35:52]: No, I had nobody I could tell because everybody that I knew was in the system.
[C 35:58]: And what about clothes? Were you given any fresh clothing?
[A 36:03]: I mean, who would believe us as children? We were never believed, never.
[B 36:22]: And then Robert, finally, what was different at this placement compared with the others?
[A 36:29]: You couldn't go. I couldn't escape. I had to accept what was coming or what I was getting.
[C 36:48]: Yeah, absolutely.
[B 36:53]: So now that concludes, um, your second care setting, um, being at the assessment centre. Um, I know, again, apologise for the, uh, tediousness of the questions, but We'll be going through the final set of 12 questions again, this time in relation to your final care setting. So Richard, could you kindly just confirm the institutional name, the location, approximate date and age, and who placed you there?
[A 37:22]: It was St Catherine's. It was adjacent to the assessment centre in Edinburgh, Howden Hall. Liberton. I was placed in there by the Children's Panel after my 3-week initial assessment period was over. I was roughly 14, 15, probably near the 15 mark.
[C 37:48]: Okay, are you okay? Yeah, take your time.
[B 38:03]: Yeah, so St. Catharine's Unit's adjacent to the assessment centre, Howden Hall, Liverpool. I was placed in there by the Children's Panel once my 3-week assessment was over. How old did you say you were at the time?
[A 38:14]: About 15, 14 and a half, 15.
[B 38:23]: And the next question, um, what type of setting was it and how long were you there?
[A 38:27]: It was an open setting, an open children's home. Uh, I was there just under a year, I believe. So just over a year, just under a year, and I'm sure it's just under a year.
[B 38:50]: No problem, no problem. So now, um, again, we're just going to go through a brief description of what your ordinary day life was like at St Catherine's unit. So as the same with the previous, we'll start off with the accommodation. Could you kindly just confirm what the accommodation was like?
[A 39:08]: It was a bedroom, um, well, dorm with 5 boys in it.
[B 39:15]: Yeah, had 5 bays.
[A 39:17]: Yeah.
[B 39:18]: And was there any windows?
[A 39:20]: Yes, there was a window. Yeah, yeah.
[B 39:25]: So there's windows to allow natural light. Was there ever a toilet in this, um, in your dorm?
[A 39:32]: No, no, not at all.
[B 39:46]: What was the overall hygiene like of the dorms?
[A 39:50]: It was better, definitely better. There was more women involved in the care there.
[B 40:05]: Yeah, and can you remember what your daily routine was like?
[A 40:10]: Um, it was pretty systematic. Again, you would get up, um, you would go down, down for breakfast. Yeah, um, no, I think you just go after breakfast, you would go then most of the time I was a day pupil at my high school, so I would be travelling in the bus to the high school. Hold on one moment.
[B 40:52]: You take a day bus to the, to the high school?
[A 40:55]: Yeah, yeah, not, not, not initially, but once, once you were there for a while, I was getting the day bus. But initially It would be that they had some, like, say, a classroom environment, but again, there was never any lessons being taught. I mean, we're all different ages and, you know, I mean, so they couldn't categorise us like that. It was just impossible to do so.
[C 41:27]: Are you okay? Yeah.
[B 41:36]: So I've got so far, um, the bedroom slash door had 5 bars. There was, uh, there were windows to allow natural light. There was no open toilet in the dorms. The overall hygiene was better. There were more women involved in the care there. My routine was systematic again: get up, down for breakfast. Most of the time I was a day pupil at my high school. I would take a day bus to the high school. Not initially, it would be a classroom environment in the unit. There was no education though. With the mixed ages and abilities, this was impossible to categorise.
[C 42:08]: Yep.
[B 42:08]: Can you remember what the overall food was like? Did you have 3 meals a day? Was there any choice?
[A 42:14]: No choice, no. It was take it or leave it. Yeah. And then there's breakfast, pretty standard breakfast, which was usually porridge, I think it was at the time. Um, yeah, um, it's just standard. There was no choice. You just— it was there. If you ate it, you ate it. If you didn't eat it, then you went hungry.
[B 42:43]: Was you ever provided clothing when you was there?
[A 42:46]: With other— what, sorry?
[B 42:47]: Was you ever provided clothing?
[A 42:49]: Yes, because I had to attend school, so yes, I was.
[B 43:01]: And with the clothing, what was provided, would you say it was adequate and clean?
[A 43:06]: Um, it's adequate, I suppose. Yeah, I mean, it couldn't really be to the extent of his previous establishments because you're in the public domain. Yeah.
[B 43:32]: And do you remember what your access to contacting your family was like? Would you ever refuse to access?
[A 43:44]: As time went on there, I actually had weekend access home.
[B 43:53]: Was this ever threatened to be taken away from you?
[A 43:55]: Oh yeah, constantly. If you misbehave, it'll be taken away from you. Oh yeah. Okay, buddy.
[C 44:08]: Yeah, I'm just making sure that you knew.
[B 44:20]: So how did the staff— how did the other children generally treat you here?
[A 44:26]: Okay, because I was one of the older ones now.
[B 44:35]: Yeah, and how did the staff genuinely treat you?
[A 44:41]: If you followed orders, okay. If not, again, you get the dig, you get the punch. You would get— I mean, many times I was dragged by the hair into the office. The office was the place that it would happen.
[B 45:00]: You would get a dig. When you get a dig, is that again to the ribs and to the genitals?
[A 45:05]: Punch to the ribs, yeah. Yeah, yeah, never nothing visible. You know, I mean, never ever mark you.
[C 45:19]: And did you say this mainly occurred in the office? Yeah, you could take taken into office.
[A 45:33]: Yeah, out of sight, everybody else.
[B 45:36]: And sometimes dragged by your hair, is that correct?
[A 45:38]: Oh yeah, yeah, regular. Yep, yep.
[B 45:40]: And this was a regular occurrence?
[A 45:45]: Yeah, if you stepped out of line. Yeah, yeah.
[C 45:48]: Did anyone else witness that?
[B 46:01]: Can you remember any— if there were any rules, punishments, isolation, or unsafe arrangements enforced by the staff?
[A 46:07]: No isolation. They couldn't isolate you there because it was open. Um, punishments, you would lose— um, I'll remember, you'd lose— they used to have the chance of getting you like a snack in the morning, and they would take that from you. You would lose a snack. In the morning.
[B 46:25]: Yeah.
[A 46:26]: And you— I mean, there's a lot of punishments, I think. I mean, there's a lot of work you have to do. Cleaning— you have to do a lot of cleaning in there. Mopped floors and brushing floors and windows. You're just— you're just a skibbie.
[B 46:39]: Yeah, that's perfectly fine. So now, um, we're going to go through, um, what happened there, which we could now consider abuse. And Would you like me to read out again the categories of abuse and what is considered to be a qualifying behaviour?
[A 46:57]: No, I just got my questions.
[B 46:59]: That's perfectly fine. So looking back, is there anything what you now consider neglect?
[A 47:04]: Yep, yep, there is. Neglect is obviously neglecting your food in the morning, you lose your snack. You were getting hit. That was part of neglect. There's a lot of physical abuse, but it's still neglect. And you're just basically just— you just go on, man. I never got an education the whole time I was in these establishments. And because initially I had to— there was a classroom there, um, but until I got my leave to go to high school, I never got— no, man, I was so far behind when I went back to high school, so far.
[C 47:44]: Yeah, but I called it try it, and the guy was like, oh, and I was like, is that not what it's called? I was like, no. What's the worst case look like for you?
[B 48:15]: Is there anything what happened there what you'd now consider as physical abuse?
[A 48:20]: Physical abuse? Yeah, yeah. And nobody deserves the right to be hit if you don't follow orders or dragged into an office.
[B 48:47]: Did anything happen there what you would now consider abuse, um, being either emotional or sexual?
[A 48:56]: Yes.
[B 48:57]: And is that for both?
[A 48:59]: Um, well, the emotional part of things is being there. And you know, I mean, dragged and been told nothing. And yeah, definitely emotional. And at the same time, I had no emotions. Yeah, I was emotionless. That was worthless in my view.
[B 49:28]: So just for being there in general, Being dragged there and being told nothing, I became emotionless as I believe— I believed I was worthless.
[A 49:37]: Yep, yep, that's where you felt to believe. That's the way you're treated. Yeah, be seen and not heard.
[B 49:50]: Be seen but not heard. And looking back at your time within St Catherine's, is there anything what you'd now consider as sexual abuse?
[A 50:11]: There was a couple instances, yes. And again, um, in the office, um, I always remember his name because it's similar to my surname, was a Mr Richard Garrie. He was one of, like, say, the housemasters.
[B 50:24]: Mr. Gary, did you say?
[A 50:26]: Mick. Mick.
[C 50:27]: Mick.
[B 50:27]: Mick Gary.
[A 50:28]: Gary. Yeah.
[B 50:31]: So when you say Mick Gary, is that two separate names?
[A 50:34]: Oh no, no, it's one name. MC Gary.
[B 50:37]: Yeah, yeah, just wanted to make sure. Um, was this a teacher?
[A 50:41]: No, he's like the housemaster.
[B 50:44]: He was the housemaster.
[A 50:46]: Yeah, no problem. Any times, um, that you were dragged into the office. And you always have an option now, getting a punch, rubbing them down below.
[B 50:58]: Yeah, no problem. Just give me one second.
[C 51:21]: You weren't really given toilet seats, you just had to— it was awful, but was the soap shared? Okay, so that bar of soap would have been shared between all of the lads in there? Quick. How did the staff treat you here? Can you remember their name?
[B 52:00]: So moving on to the next question, um, I know this is going to seem a bit, um, tedious because you've already given one name, but in relation to the neglect, are you able to provide Are you able to confirm, sorry, who was involved or responsible?
[A 52:15]: Mr Richard Garrie, and there was another, meant to be a teacher by the name of Mr Acres.
[B 52:20]: Mr Acres. Acres spelled A-C-R-E-S. Sure, it would have been.
[C 52:26]: Yeah, yeah, yeah.
[B 52:27]: I'll put it in speech marks just in case.
[A 52:29]: Yeah, he took a very dislike to me.
[B 52:42]: Can you remember what Mr Richard Garrie's role was?
[A 52:45]: He was a teacher.
[B 52:56]: In relation to the physical abuse, again, could you confirm who was involved or responsible?
[A 53:03]: Um, predominantly Mr Richard Garrie and Mr Acres. And Mr Acres.
[B 53:18]: And then for the sexual abuse, Mr Richard Garrie. Now this is going to be the most distressing part of the witness statement to finish this off with for the care setting, and so take your time in answering it and we'll get through it as quickly as we possibly can. In relation to the neglect, could you please provide one clear example of what happened, when and where it occurred, what was happening before, during, and afterwards?
[A 53:56]: Neglect in here. I mean, this is the last place I was in, and obviously because I had freedom, um, because of the neglect, I rebelled. And I rebelled big time, but out with the care system. I rebelled.
[B 54:33]: But this is only in relation to the CUR system. So what happened following this?
[A 54:51]: Uh, what did I do?
[B 54:53]: Yeah, so you stated that, um, for as a clear example of what happened, I spiralled out of control.
[A 55:01]: Yeah, yep. I, I just got into trouble, and I was stealing, breaking and entering. I just went off the rails. I just couldn't cope anymore. I just rebelled against everything and everybody. Yeah, I come into contact with.
[B 55:20]: And what happened after this?
[A 55:21]: Um, my time in St. Catherine's, when I come to an end, I went back into mainstream schooling. Um, and I left very quickly. I turned 16 and I left school with nothing, no qualifications.
[B 55:42]: Nothing. So now we are just going to go into one clear example of what happened in relation to the physical abuse. Could you kindly confirm where and when did it occur, what happened during, and what happened afterwards?
[A 55:54]: It happened as soon as you stepped out of line, as soon as you disobeyed an order or you did something that they didn't like. You were then taken in the office for your punishment.
[B 56:14]: And sorry to ask, but what would that punishment usually entail?
[A 56:24]: Well, you had a choice. You had a choice of rubbing them down with a blow or a strap. I'm sure it's a strap, is it? There's a TAWS, you always remember.
[B 56:34]: The what? Sorry, how do you pronounce that?
[A 56:36]: T-A-W-S-E. That was a name for a posse. T-A-W-S-E. And it was a strap with a split in it, and you'd be beaten with that strap.
[B 56:48]: With a slit in it?
[C 56:51]: Yes.
[A 56:52]: Or you could take the easy option and not get beaten.
[B 56:57]: Yeah.
[C 57:02]: Okay, and so was this kind of just one time example?
[B 57:07]: And that was Mr Richard Garrie.
[A 57:09]: He was, yeah, he was the only one that done that.
[C 57:11]: You said that is one of the most clear examples of what happened to you, and he was the only one?
[A 57:16]: Yeah.
[C 57:17]: And what about the bar of soap? Was that like a one-time thing?
[B 57:35]: Unless there are any other instances of the sexual abuse, I'm just gonna go ahead, obviously, if you're okay, just to copy obviously what has been said previously in relation to the masturbation in the office. Is there any other instances where you can think of? What?
[A 57:54]: No, because honestly, I was 100% actually got him by the throat one day.
[B 57:59]: Say that again, sorry.
[A 58:00]: I actually got him by the throat.
[B 58:02]: Oh, did you? Hold on, hold on, we'll, um, I'll, um, we'll, we will, uh, make note of that once I've just got the copy and paste and put what actually happened for in relation to that.
[C 58:16]: Sounds horrible, it's just the easiest way to say it, just to be straightforward, isn't it? So the soap is quite a regular thing, what about the stings? That quite regular as well? Do these stings leave marks, leave injuries?
[B 58:34]: So I've just started to put that in. One time I gripped Mr Richard Garrie by the throat.
[A 58:38]: Yep, because I wouldn't do what he wanted me to do and I just snapped.
[B 58:45]: What happened following this?
[A 58:50]: Nothing. Nothing at all.
[B 58:52]: Okay.
[A 58:52]: And it was so bizarre, it just stopped because he couldn't— I was, I was, I was a big lad and he couldn't, he just couldn't deal with it.
[C 59:03]: Um, right. Did you experience any fear, shame, sleep problems, bedwetting? Anything like that? Yes, you can tell me exactly what you experienced. And if you did wet the bed in Irkut House, how was that dealt with?
[B 59:31]: So just a couple of final questions in relation to the institutions. So in relation to the neglect, how often when did this happen, over what period, and did it change or become worse?
[A 59:41]: It happened over the period of time I was in there, and I would say probably, probably for the first 6 months it was worse.
[B 59:50]: Yeah.
[A 59:52]: As I grew and got older, I don't think I was neither little boy anymore, and so they kind of lost interest in me. And I said I was towering 6 foot, um, and I think I kind of intimidated them a little bit. Yeah, to my advantage.
[B 60:29]: So I'm just gonna put, it happened over the time I was in there, and probably the first 6 months it was the worst. And as I grew and got older, they seemed to lose interest in me. I was now 6'2" and I feel like I may have intimidated them a little bit, which was to my advantage.
[A 60:45]: Yeah, I think I became a lost cause to them. They couldn't do anything with me, and they couldn't bully me because I've had it for the last 3, 4 years of my life. I just wasn't treatin' it anymore.
[C 60:57]: Okay, should we move on to Raysdale? Okay, so I've got Raysdale from 1983 to '85. You left 2 years. Can you tell me a bit more about what Raysdale was? Was this, again, was it a house? Was it residential?
[B 61:15]: So again, this will be the same question, but this time in relation to the physical abuse. Would you be able, um, how— what, sorry, with the physical abuse, how often did this happen over what period and did it ever change or become worse?
[A 61:30]: Again, I'm gonna say the first 6 months was bad, and once— basically, it was daily. It's when you stepped out of line. But once I had shown that I'd had enough, again, the physical abuse stopped And again, the same question in relation to the sexual abuse.
[B 62:06]: How often did this happen? Of what period? And did it change or become worse?
[A 62:12]: Um, probably the first 6 months again. Um, because that's when I actually attacked them.
[C 62:18]: Um, and you could come and go as you please. Um, what about the bathrooms? Are they again with a shed? Okay. Um, did you get toiletries in this place? What about clothing?
[B 62:46]: So I put, from the first 6 months, again, when I attacked him/defended myself, the abuse stopped.
[C 62:56]: Yep.
[B 62:59]: So now again, it's the same question going to be asked but in relation to the factors of abuse. And what were the immediate effects which experienced in relation to the neglect?
[A 63:11]: Immediate effects, psychological effects again. And just, I think I thought that little of myself anyway, and it didn't bother me anymore. And they couldn't do or kick me down any more than the last few establishments had done, you know what I mean?
[C 63:32]: It's Um, please say you are.
[A 63:36]: Quite hard to explain really.
[C 63:39]: Oh, lovely, and you met your partner there. Wow, definitely meant to be, no argument about that. Um, did anything happen that you would now consider to be abuse?
[B 63:54]: So she put psychology effects on me again. Um, I felt little of myself. It didn't bother me anymore. They couldn't break me down any more than what the other institutions already had.
[A 64:04]: Yep.
[B 64:05]: In relation to the physical abuse, again, what is the immediate effects that you experienced?
[A 64:15]: Again, it's when you've had it so long, it doesn't really affect you as such as it does somebody that's never had it. Because you have it on a regular basis, you know what I mean? It doesn't really affect you any different from day 300 than it is from day 1.
[B 64:39]: It was a regular occurrence, it didn't affect you as much from day 300 to day 1?
[A 64:47]: Obviously, for somebody to accept that as norm must be seriously damaged. Yeah, but that's what it was, that's what happened. It was normal.
[C 64:57]: Okay, brilliant. So that was all of the care patterns that we've gone through. I'm now going to move on to the next kind of different sections of questions, but these are about your time in care overall, not just one at a time. So across all of the placements, you were Who would you say were the main people responsible for what happened to you? Yeah, so Mary, Helen, and then Brian. Okay. Were other children affected, or did you work with other children?
[B 65:39]: Again, what immediate effects did you experience following the sexual abuse?
[A 65:46]: Quite much the same answer as the rest, to be fair. Yeah, but I was— I was— I come to the extent that I was not— I refused to take it anymore.
[B 65:57]: Um, so pretty much the same answer as the rest. And what was— what was the way you said following that?
[A 66:03]: Um, I pretty much say, well, I drew the line and I said, that's good, because then I was getting older, I was looking at girls and, you know, I mean, these, these things hold me the right way in life for where I wanted to be, you know what I mean? I didn't want to— I'm not gay, I never have been. And, and I just thought, no, I'm just not allowing it. And that's why I was so, so determined not to allow it anymore.
[C 66:38]: Were complaints discouraged, ignored, or punished?
[B 66:46]: So, Richard, I put pretty much the same answer as the rest. I drew the line when I was getting older. I started to think about girls, etc., and I wanted to be in the right place in my life. I was determined to not allow those things to happen to me anymore.
[A 66:58]: The sexual abuse, yeah, most definitely. Yeah, as for the rest, I mean, that was with me for a long time. Yeah, couldn't get rid of that. I could do something about the sexual.
[B 67:10]: So now we're just on to the final 3 questions in relation to the care settings, Richard, so we should be able to fly through this soon. Did anyone else, in relation to all of the abuse that you experienced at Catherine's unit, did anyone witness it, know about it, or experience something similar?
[A 67:26]: Not the sexual. Nobody witnessed that, no. Apart from Megari.
[B 67:39]: But they witnessed everything else?
[A 67:46]: Yes.
[B 67:48]: Did you tell anyone or try to get help?
[C 67:50]: No. No.
[B 67:52]: This is obviously going to sound really stupid and I do apologise. If you didn't tell anyone or ask for help, could you provide us with a reason as to why?
[A 68:05]: I was embarrassed. Yeah. What are you going to say? I mean, it's taken me 40-odd years to come and speak to you today, you know what I mean? Back then, it was— I think child abuse now is I mean, totally out of hand. But then it was accepted, you know what I mean? It was, it was what appeared to be the right thing to do, you know what I mean? Yeah, as a beautiful—
[B 68:35]: it's just So I just put no. I was embarrassed to tell anyone. It's taken me 40 years to speak to you today. Back then, child abuse was accepted and also out of hand. It was appeared to be the right— it was appeared to be the right thing to do, but it is abuse looking back now.
[A 69:13]: 100%. There's nothing, there's nothing else it can be, you know.
[C 69:16]: I mean, it's, you kind of sugarcoat it.
[B 69:30]: And then finally, Richard, what was the difference at this place, at this placement, compared with the others?
[A 69:37]: The, the, the big thing was, um, I left here, back into mainstream, that I could see a way out of here. I had clear closure, you know what I mean? I had a path that I know in my head. Play the game and this is where you're going to be.
[B 70:21]: So, but the big thing was I left there, I could see a way out of here, I had clear closure and a path, and a path that I had in my head just to play the game and I'll be where I need to be, just play the system.
[C 70:34]: Yep.
[B 70:34]: Fantastic. And that concludes the placement sentence of the witness statement. Now it's just going to be a couple of questions, what we should be able to fly through quickly. It won't be as meticulous as that, so we'll try and get through quickly. So, people involved, reporting, and institutional knowledge. Across all placements, who were the main people who was responsible?
[A 70:58]: Social workers. They put me in that situation.
[B 71:02]: So with the social workers, do you recall any names?
[A 71:06]: Only one social worker, his name is Gordon. He, he, he— the thing I can't understand to this day, why was I never talked to? You know what I mean? They talked to my parents, but they never once talked to me. And that's what I kind of get my head around. Well, I was never allowed to tell my storey. I blame my parents as well. I blame my sister. I blame, I blame everybody. And I blame my birth mother. I blame everybody because everybody had factored into this, you know what I mean? I was a teenager growing up in the '80s, and it was a hell of a place to grow up in a city in the '80s, you know what I mean?
[B 71:49]: Yeah.
[A 71:50]: And but I had no support. From my family, but more importantly, I've no support from professionals.
[B 72:21]: One second, I'll just relay back what I've got, just to make sure that obviously it's correct and we haven't missed anything. So, social workers, only one social worker, and he was called Garden. One thing I never understood from this is that they never spoke to me. Why did they never speak to me? I blame everyone for what happened to me. I grew up in the city in the '80s. It was a hell of a place to grow up. I had no support from my family, but more importantly, not from the professionals.
[C 72:54]: Yep.
[A 72:55]: You were labelled, you know what I mean? You were labelled a problem. And instead of fixing the problem, like what they do now, yeah, you were just— well, I've just— for the last 2 hours, that's— you just had a snapshot into my life. Yeah, that's what you got. Back in the '80s.
[C 73:13]: Yeah, you just get to treat them the way you want to be treated, and that's exactly it. And you kind of live— you live your childhood through them. Yeah, that's an absolute concern, what I really do.
[B 73:33]: So I just put, I was labelled as a problem instead of fixing the problem. I was dealt with as a problem.
[A 73:43]: Correct.
[B 73:44]: Can you remember any other names who are the main people responsible?
[A 73:50]: There's too many. I mentioned everybody that I've just discussed with you over the past 2 hours. Yeah, I mean, people go in a role to support and help these people, you know what I mean? They must have had a job title, they must have had an interview to take on the role. Of the job. Yeah, you know, I mean, don't get me wrong, I met a lot of nice people there as well. I did. People genuinely want to help. But the second thing of it was, once you were labelled, you know, I mean, once the arrow was above your head, that's it, you were wasting your time.
[B 74:22]: Yeah, just give me one second, I just go back through into the person, it's just to highlight any names.
[C 74:38]: Mike.
[B 74:39]: And do you not remember who Mike— what Mike's role was?
[A 74:42]: He was a teacher.
[B 74:43]: It was just a teacher?
[A 74:45]: Yeah, yeah, the deaf teacher. Yeah.
[B 74:47]: And it would say Mr Acre was a teacher. You don't remember the specific subject?
[A 74:51]: No, there wasn't a specific subject. Yeah, you would sit in a room and they would try and talk to you about geography, then history and maths, but you just wouldn't listen. And so they wouldn't force the fact. I mean, you just done what you wanted to do. You would sit, you would Skive, you would talk, you would do nothing.
[B 75:07]: And Mr Richard Garrie, did you say he was the boarding officer?
[A 75:11]: He was the housemaster.
[B 75:12]: Housemaster, that's it. Sorry about that.
[A 75:15]: That's okay.
[B 75:16]: So I've got Mr Richard Garrie, Mr Richard Aker, Mike as well. What was the teacher called? Mr Thornburn?
[A 75:25]: He was the head teacher. Thornburn, or The Beak. Thornburn, he was the headmaster at Glendrick?
[B 75:32]: Yeah, the headmaster. Yeah, The Beak was his nickname. Yeah, so we've got McGarrie, Mr Aker, Mike, Mr Thornburn, quotation marks, The Beak, and he was the headmaster. And was there anyone else who you named?
[A 75:50]: Not really.
[B 75:50]: No, that's perfectly fine, no problem. Um, the next question is, were other children affected and did you witness abuse or harm to anyone else?
[A 75:59]: Oh, everybody was there, especially Lyndrick Muir. Yeah, yeah, whoever was in my dorm at the time. Yeah, they're all— nobody missed out.
[B 76:16]: Nobody missed out.
[A 76:21]: A few years ago, I actually found a Facebook page that had been put up, and I wrote some really nasty things on it.
[B 76:31]: Yeah.
[A 76:32]: And they're still there, still there. I mean, that was done years ago, and there's a lot of nasty stuff on there as well from other, other people. I'm not gonna— again, that's not my business to discuss next.
[B 76:42]: No problem, that's perfectly fine. And why do you believe staff or the institution know or should have known what was happening?
[A 76:51]: Well, they're adults. I mean, I'm a father, I'm a grandfather myself, and I live for my children, my grandchildren, you know what I mean? And regardless whether they're children or not, they're in a position of trust and a position of care to look after us in the field. They dictated what way my life was going.
[B 77:32]: Well, they were adults. They were in a position of care. They was in control and dictated where my life was going. They had a duty of care and they failed. They failed.
[A 77:41]: Yeah, big time.
[B 77:43]: Yeah, no problem. Were complaints discouraged, ignored, or punished? Were you moved, threatened, or disbelieved?
[A 77:51]: Disbelieved. I never really told many people about it. Yeah, because of the— because you— because as I said to everyone, it was accepted, it was normal, it was life, it just happened, you know what I mean? So I mean, what are you meant to do? You can't fight the system, you just can't do it no matter how hard you try as a 13-year-old. I mean, who would believe me even if I did try? Nobody. I couldn't speak to anybody. I never see my parents. They just stopped me seeing them at the I've seen them periodically, but you can't go in and say to your mum, I was giving somebody a masturbating in somebody's office, can you? You know what I mean? You just can't do that. Even when I did go to the police, they said, don't be silly, you encouraged it. Yeah, I mean, I thought, wait a minute.
[C 78:54]: Sleep problems.
[B 78:58]: And then finally, have you ever reported the abuse to the police, an inquiry, a professional, or an authority?
[A 79:06]: Yeah, reported to the police. Yeah. Yep.
[B 79:09]: I know you've already stated this before, so it is a bit tedious, but what happened when you reported this to the police?
[A 79:14]: I was I was— because I was known to the police then, it was a few years, and I was turning into a criminal, I wasn't believed. I was told that I had encouraged it.
[C 79:27]: The kind of, if you went on holiday, sometimes you might struggle with somewhere you don't know.
[B 79:33]: You were told what? Sorry?
[A 79:35]: That I had encouraged the situation, I had encouraged the abuse, the sexual abuse. I must be gay. The exact words of the officer.
[C 79:46]: Okay, and is that still an ongoing thing? Okay, and when did that happen and how long did it happen for?
[B 80:00]: So the next is just movement between placements and leaving care. Why did you move between placements and were the reasons ever explained?
[C 80:06]: No.
[A 80:07]: Never. No, no, I moved obviously from the first one because I absconded because of the serious abuse. Second one was a result of abscondance, the first one. And the third one was, um, a partner wasn't ready to be integrated back into society.
[C 80:23]: Yeah, so I can understand that there would have been a struggle. How has what you went through affected relationships, parenting, friendships, Yeah, you give them the life that you wanted.
[B 80:52]: So no, never. I moved as I was, as I absconded due to serious abuse. Second was a result So it'll be expounding from the first and final setting I was deemed to, uh, I was deemed not fit to enter society.
[A 81:04]: Correct. Yep.
[B 81:07]: Did you run away, refuse to return, or ask to be moved?
[A 81:12]: You couldn't refuse. There wasn't an option.
[C 81:15]: What about friendship? Has it affected any friendship or your ability to maintain friendship?
[A 81:21]: I mean, the staff at Liverpool let me physically hitchhike home to Edinburgh, which is 60 miles, in different people's cars. They knew that was happening as a 13-year-old.
[B 81:32]: Do you say 60 miles?
[A 81:34]: Yes, 60 miles from that. I was 60 miles from my parents. Yeah.
[B 81:53]: So I just put, you couldn't refuse, that was never an option. The staff at Lendrick left me— let me hitchhike 60 miles to my parents' house, getting rides from strangers, and they not only knew but encouraged me to do so.
[A 82:05]: Yep, if you don't— if you're not happy, just bugger off again. Yeah, so I did.
[B 82:10]: And then finally for this section, when and what age did you leave care?
[A 82:15]: 16.
[B 82:17]: And what was your circumstances afterwards?
[A 82:20]: Um, for the first 4 years, my— from 16 to 20, I was a criminal.
[B 82:28]: Yeah.
[A 82:29]: Um, I was even breaking in, um, doing everything I shouldn't be doing. Taking no pride in it now whatsoever. Um, I got an 8-week prison sentence in Edinburgh.
[B 82:45]: One second.
[A 82:45]: Sorry.
[B 82:46]: No, don't apologise, um, Richard.
[C 82:49]: Yeah, absolutely. Just something that would remind you. Yeah.
[B 83:00]: Do you say 6 or 8 weeks?
[A 83:03]: 8 weeks. 8 weeks prison sentence.
[C 83:04]: How was it affected?
[B 83:05]: You were in Edinburgh? In Edinburgh and And what was it, what caused you to be placed into the adult prison?
[A 83:16]: Breaking in the house.
[B 83:21]: That's perfectly fine. So now it's just gonna go into the impact of your life. This may be a bit more of a distressing part, but after that we'll just be flying through. We should probably be done in the next 15 minutes or so.
[A 83:35]: Yep.
[B 83:35]: So this is the impact on your life, what the care setting has done. So how did this experience affect you at the time? So try to think about obviously your thoughts and feelings in relation to your safety, your trust, confidence, sleep, behaviour, education, relationships, and also your ability to speak up.
[A 83:56]: Well, as I say, I spiralled. The only way out I could see was rebelling. I was free, you know what I mean? I was free from that system. And instead of building my life and doing the right channel, I chose the wrong one because of the anger and the hatred and the hurt and deceit that I had in me. I couldn't speak to anybody. I had nobody to speak to. I mean, I was pretty much discharged from social services overnight. Yeah, one second, one second.
[C 84:47]: So you've got a—
[B 84:50]: well, I spiralled. The only way I, um, the only way I saw was rebellion. I was free this way. Instead of building my life and choosing the right channel, I chose the wrong path due to anger, hatred, and deceit. I was essentially discharged overnight.
[A 85:03]: Yep, just 3 years of my life, then all of a sudden that's it, you're free to go. Yeah, no explanation, no nothing.
[B 85:27]: And how would you say this has affected your sleep, your behaviour, and your future relationships and ability to speak up?
[A 85:36]: For the first probably 20 years after that, it's horrendous. I had them— I was sleeping with different women. I've got 3 or 4 children that I have nothing to do with.
[C 85:48]: You know what I mean? Yeah, absolutely. Yes. Have you received counselling, therapy, mental health?
[A 86:00]: My family disowned me.
[C 86:02]: Yeah.
[A 86:05]: And I was, I was just a rebel. I was on a destruction mode. Do you not believe it?
[C 86:15]: Yeah.
[B 86:40]: The first 20 years after this was horrendous. I was sleeping with numerous women. I have 3 children that I don't have anything to do with. My family disowned me. I was just a rebel. I was in destruction mode. You wouldn't have believed it.
[A 86:52]: Mm-hmm.
[B 86:53]: Yep, yep, no problem. So the next question is, how has it affected your mental health?
[A 86:59]: Back in the day, you didn't have mental health. There was no such thing as mental health. That's only— that's a modern day. So my mental health was me breaking in. My mental health was me sleeping with different women, cheating, lying, stealing. That was my mental health. Because if you ask anybody 40 years ago what mental health was, nobody could tell you. Okay, I now know what I've done to my mental health.
[C 87:27]: Yeah.
[B 87:32]: So my mental health was stealing, breaking and entering, sleeping with numerous women. What else did you give an example for?
[A 87:39]: Just doing what I wanted to do. I mean, I couldn't— I didn't care. I mean, nobody could do any more to me than what had been done the previous 3 years.
[C 87:58]: Could any sibling, former resident, relative, friend, partner, or professional provide a supporting statement for your application, or would you want them to? You wouldn't? Okay.
[B 88:14]: How has it affected your physical health? Um, basically So like any alcohol or substance use? What were—
[A 88:23]: oh no, that's one thing I've been very strong about. I mean, I'll social drink now and again. I don't— I used to smoke at the time, but when I turned my life around, I stopped smoking. And I refuse point blank to do any kind of drugs. I've seen so much destruction with them in the care system.
[B 88:41]: Yeah, I've got no substance use. I only drink socially now. Um, how would you describe your sleep?
[A 88:49]: Terrible. My doctor refuses to give me any more sleeping pills because of the addiction, and I'm now on— actually, just give me a second, I'll tell you what they're called— diazepam.
[B 89:01]: Yeah, one moment.
[A 89:03]: Just two seconds. No, I'm a tripplin'.
[B 89:18]: I'm a tripplin'.
[A 89:20]: I'm a tripplin' for my sleep. But to be honest with you, I actually buy sleep pills on the black market.
[B 89:26]: Yeah, no problem. Hold on. Would you say this is due to it being a necessity?
[A 89:39]: Yeah, because my doctor won't give them anymore. Because of the addiction. But I've got— I need to sleep, you know what I mean? And it's all— I'm a— triptylene don't work. They calm me down, but they don't— they don't make me sleep. Don't let me sleep. A zopiclone.
[B 89:54]: Zopiclone?
[C 89:55]: Yeah.
[B 89:56]: Do you know how that's spelled, by any chance?
[A 89:58]: Z-O-P-I.
[B 90:00]: Yeah.
[A 90:00]: Clone. C-L-O-N-E.
[B 90:06]: That's the only thing that helps with your sleep?
[A 90:08]: That's the only thing that'll put me asleep, yeah. And I know I'm addicted to them, I know that, but what's the options?
[C 90:15]: Yeah. And how are you feeling after discussing this on the phone?
[B 90:26]: Just give me one second, just while I just try and associate the— not associate, sorry, just try and fix the punctuation and grab my real quick.
[C 90:37]: Yep.
[B 90:38]: So, but no substance use. I only drink socially now. My sleep is terrible. My doctor refuses to give me more sleeping pills as he's concerned about addiction. I'm on diazepam, Amitriptyline. I do buy sleeping pills on the black market. This is a necessity as my doctor won't provide me with the drugs. Zopiclone is the only thing that helps me with my sleep. I know that I'm addicted, but what are my My options, by any chance, could you please just confirm for me what the milligrammes are for those?
[A 91:04]: Um, I think it's 7.5. It's obviously clone, I think. I don't have them to hand with me. I'm actually in a hotel room in Ireland at the moment on work. Um, the amitriptyline, I, I have, they're 10 milligrammes, but I take 2, so it's 20 milligrammes.
[B 91:20]: And how many of the zopiclone do you take a day?
[A 91:23]: Uh, 1. One at night.
[B 91:31]: Yeah, um, and then the diazepam?
[A 91:34]: Yep, I take one of them. I think there's 5mg. I've not got that in my hand either, like I said, in my bag in my car.
[B 91:39]: It's okay, don't worry about it. One a day?
[C 91:42]: Yeah.
[B 91:42]: And is that at night or just during the day?
[A 91:44]: At night.
[B 91:47]: Fantastic. Um, how has it affected your relationship, parenting? Friendships, intimacy, trust, or isolation?
[A 91:54]: No, um, since my children came along, the children I've been a father to, I mean, they've changed my life. Um, you've no idea.
[B 92:10]: Sorry, say that one more time.
[A 92:11]: I mean, talk about being an overprotective father.
[B 92:13]: Yeah.
[A 92:14]: Oh, you have no idea.
[B 92:15]: I have lots of problems.
[A 92:16]: Idea. And my children, my world. I see them on a daily basis. Yeah, for them, they're all doing well in life. My daughter's a paramedic. I mean, got 2 grandchildren, 2 on the way next year, and all full-time jobs, all got their own houses, done so well. And I, I thank myself for that. Um, of course, my strict regime that I've developed because of my abuse. So if anything, it's done some good. It's made me treat my children the way that I should have been treated.
[C 92:55]: Yeah. Be honest with you. I'm still— I'm working on the system, and every now and then I have to ask Auntie what that means. All right, Craig, well, you take care of yourself, and thank you again. All right, speak to you soon.
[B 93:30]: Bye. But since I've become a father to my kids, they've changed my life. Talk about being a A protective father. You have no idea. They are my world, the four of them. They all work full-time. They have a house. I gave myself a strict routine to stick to and I was able to provide myself with this. I wanted to treat my children the way I should and wanted to have been treated. They are my world.
[A 93:51]: Yep, yep.
[B 93:53]: And the next question: how has it affected education, work, confidence, opportunities, finances, housings, or day-to-day stability?
[A 94:02]: My strong will has got me out of the shit in my teenage days. Um, I, I left when I turned 20, um, after I'd done my prison sentence. I left Edinburgh. Hold on, you left Edinburgh? I left Endra. I wanted to prove my family wrong because I was written off, you know. I mean, I was a nobody. I was going to die. I was going to die crook and all this, you know. I mean, and I just got to the stage when I was 20, I thought, fuck you. Excuse my language.
[B 94:44]: No, it's okay.
[A 94:45]: I'm not going to be that person that you see I am. And I see, I packed up and I left. I left them with nothing but the clothes on my back. I'm left with no qualifications whatsoever.
[B 95:31]: So she put, my strong will has got me out of this shit from my teenage days. When I turned 20 after my prison sentence, I left Edinburgh. I wanted to prove my family wrong. It was like a fuck you. I wasn't going to be the person everyone thought I was going to be. I left with nothing but the clothes on my back. I have no qualifications. And finally, are there triggers, places, smells, authority figures, institutions, or situations that you avoid?
[A 95:58]: Not really, because I've never— I mean, I've never been near a care situation. My children have always had great upbringing, great education, you know what I mean? I've been such a strict father, but for the right reasons.
[B 96:12]: Yeah.
[A 96:13]: And I've never been in that environment, and I've never had any social— I mean, I would not allow a social worker near my door.
[B 96:21]: Yeah.
[A 96:21]: You know, I mean, I have no trust, no faith in that profession. And I actually have a friend whose wife's a social worker, and I will not associate with her in any way, shape, or form. And that's wrong. That's wrong for me to do so. And But it's a—
[B 96:38]: Sorry. It's okay to apologise. So I just got, um, not really, so I've never— sorry, not really, as I have never been near a care situation with my kids. They've had a great upbringing and education. I was a strict parent but for all the right reasons. I do not trust social workers. I will not let them near my doorstep. I have a friend who is a social worker and I will not associate myself with them.
[A 97:26]: So my friend's wife she's a social worker. And I know it's wrong, but it's the whole stigma, the word social worker, you know what I mean?
[B 97:37]: Yeah.
[A 97:37]: And I've seen the destruction and chaos they've caused in many people's lives. I mean, I've looked at all these child abuse cases and Orkney and things that have happened, and the social workers have been to blame. That's by the by, but what they've did to me personally, you know what I mean, Yeah, they can fuck off as far as I'm concerned. The whole system is dead and buried and will never be resurrected in my life. Never.
[B 98:29]: Can you just clarify something for me? You just stated that— oh, hold on. You said something then about like, um, if it's up to you, like about resurrecting something. Um, in relation to social work and social workers, what was that again? Can you just repeat it?
[A 98:52]: The only thing that's resurrected now is to speak to you about it.
[B 98:54]: Oh, okay.
[A 98:56]: Sorry, it would, it would be buried, gone. But I mean, you can probably hear from my tone, I'm getting so angry. Yeah, just thinking about these people and what they've done, you know what I mean? So many children have been scarred by this. When I say I've lost a friend through this—
[B 99:18]: yeah, I do apologise. My condolences.
[A 99:21]: No, listen, that's years and years ago, but again, it's the life that could have been saved.
[B 99:25]: Yeah, of course. Hold on, I'm just finishing up the punctuation and grammar on this and I'll read it back to you just to make sure everything's right. Just because we've gone over like quite a bit of the time period, so like I probably will lose the transcript on this. So I just want to make sure everything is crystal clear. So I just put not really, as I've never been in a care situation with my kids. They had a great upbringing and education. I was a strict parent, but for all the right reasons. I do not trust social workers. I will not let them near my doorstep. I had a friend whose wife is a social worker and I will not associate myself with them. I know it's wrong, but it's the whole stigma of the word social worker. I've seen firsthand the effects that they've had on people's lives in regards to what's happened to me and the social workers' involvement. They can all fuck off for as I'm concerned. The only time it is resurrected in my life is speaking to you today. I have buried this. I'm angry with what has happened. To not only me but every other child. I lost a friend because of this. It was a long time ago, but this is a life that could have been saved.
[A 101:02]: Yep.
[B 101:02]: And then finally, in relation to the impact of your life, what impact has this had on your life overall, and what do you think may have been different if it had not happened?
[A 101:12]: What could have been different? Well, hopefully nothing could have been different because I love the life I've got now. But I could have left. I could have been deprived of an education, and that's so important. But because of my strong will, I mean, I've got a cracking job. I'm in a senior management role now. I'm on 80 grand a year, you know what I mean?
[B 101:42]: That's fantastic.
[A 101:43]: I own my house, I've got cracking cars, and I don't want for nothing, and this is not about money, not about money at all.
[B 101:50]: No.
[A 101:51]: But that's what the care system has done for me. That's me that's done that for me, and only me. That was the path I took when I turned 20, when I left Edinburgh, and I've done it mainly to prove my family wrong.
[B 102:15]: It's actually astounding how much spite can be such a motivating factor.
[A 102:21]: Honestly, you've no idea. I just didn't want to become a statistic, to be honest with you.
[B 102:31]: Yeah. So I just put, well, hopefully nothing but Nothing could have been different as I love the life I have right now, but I was deprived of an education, which is incredibly important. However, because of my strict regime, I have done so well for myself. I have a cracking job, nice cars, and a wonderful family. This is all due to me, my actions, and my determination. I wanted to prove everyone wrong and prevent it being another statistic.
[A 103:26]: Yep, spot on.
[B 103:30]: I'm just going to answer some questions now, which is just in relation to, for me, um, Do you know if there's any letters, photographs, reports, inquiry evidence, apologies, decisions, or previous correspondence made to support any evidence and supporting information what you've given today?
[A 104:04]: No, nothing at all.
[B 104:06]: That's fine.
[A 104:07]: No, nothing.
[B 104:09]: Could any sibling, former resident, relative, friend, or professional provide a supporting statement?
[A 104:15]: Um, no, nobody, nobody was here. Yeah, nobody was here. And, and I say because it's a taboo subject, you're not exactly going to come out homeless, started donating to your mum, you've been abused, are you?
[B 104:24]: No, of course not. So now it's just in relation to previous claims, application, or payments. Have you previously made any civil claim, um, criminal injuries claim, a redress application, a complaint, police report, increase statement, or claim to any other scheme about this abuse?
[A 104:41]: What you said, you're the first person I've talked about it in 40-odd years, so you're very privileged, I'll tell you.
[B 104:47]: Oh yeah, very much. I do feel very much So you've actually done such a fantastic job, if I'm being honest with you, Richard. Like, this is something more obviously is a very distressing and traumatic thing to speak about, but you've been able to conduct yourself very eloquently and also express yourself and give such detailed description that, like, I know this might sound a bit crazy, but like, I'm actually looking forward to drafting this statement up because you've just provided so much information. It's just going to be easy. I'm going to be able to fly through this. So again, I am glad that you've been able to finally speak about this and be a little bit open. And obviously, as you stated, we're here to try and get you the recognition and also the acknowledgement and apology, what you do deserve. Obviously, I know you stated that you haven't got any interest in relation to the money, but from what I can tell you now, that looking from our system and looking at provisional value of obviously your records, the statement what you've given today, you're estimated at a level 5. So that's anywhere between £80,000 to £100,000. But that's obviously— I can't say for right now that that's a guaranteed figure. But that is something what we believe that this level is going to be at. But it will all be down to the Scottish Redress Panel. In relation to that anyway?
[A 106:14]: It doesn't excite me. No, of course not. Maybe 40 years ago it might have, you know what I mean? But now I don't give a shit really. I think what— you've no idea how this has made me feel now, just be talking to you. I'm not going to go run and speak to my wife when I go back home, but I think through time I might. I might do that.
[B 106:36]: I think it's one of those, I think now, like, not only for this for you isn't mainly to get anything back is in form of a compensation. I feel as though this is perfect for you in regards to your closure. I feel like now that you've been able to take a detailed account of what happened, and obviously it's a bit easier speaking to me today because you can't put a name to my face. No, sorry, you can't put a face to my name. So yeah, it's one of those where like you probably would feel a bit more comfortable to speaking about it and being able to talk. And obviously, as I said, I'm very grateful for you to be able to do that, not only just for obviously my job and being able to do this for you, but also I'm thankful that you've done it for not for yourself really, because I feel as though this would be the start of something for you where you'd be able to—
[A 107:25]: Well, I've been interested in it. I mean, to be honest with you, I don't think anybody's ever going to be alive that's caused any of this, and I don't think any repercussions is ever going to happen to these guys. And I've accepted that, you know what I mean? But I think what makes me happy is that the government has realised there's been a problem.
[B 107:45]: Of course.
[A 107:45]: A bit late, but I mean, hopefully now the kids that are going on my journey, you know what I mean, that's what it is, it's been my journey, they'll get the care and the need and thrive, you know what I mean, that I never got. Yeah. And that matters. Believe me, that matters.
[B 108:04]: Of course. And you've done an absolute fantastic job in raising your family as well, especially considering everything what you've been through. Obviously, something you should be very, very proud of what you've managed to do.
[C 108:14]: Yeah.
[A 108:14]: I suppose if anything, I can thank for what happened to me for that. Yeah. In a perverse kind of way.
[B 108:20]: Well, really, it's more of thanking yourself that you was able to have that, you know, that mental fortitude to be able to tell yourself that you've got a plan I'm going to stick with it and I'm going to show everyone that obviously you deserve better. And you did get better, then that was all from your own doing. Like, you became, obviously, um, without, um, sounding a bit too much like, at the end of the day, um, you, you are older than me, but you became your own, your own man essentially at that time. No guidance, nothing at all. And a lot of people within this Scottish region has not been able to do that. And I can is that right?
[A 108:56]: I can imagine.
[B 108:57]: Yeah, it could have gone a lot worse. You've probably got one of the best outcomes I've ever seen so far coming from this. Yeah. Which in a little way, obviously, you probably may feel a little bit lucky from the outcome.
[A 109:12]: I do, yeah, I do. And as I say, if I had done education at school and I'd done mainstream school, I don't know where I would be. I'd probably be still in Edinburgh. I don't know. I don't know. I don't even want to think what happened then, you know. I mean, it didn't happen, and what did happen I've had to deal with, and again, I've done a bloody good job of it. I know I have.
[B 109:33]: You've done a fantastic job, I must admit, honestly. Thank you. So we're literally just near the last few questions now, yeah, and we should be able to fly through. But just in relation to that past question, what I asked, did you receive any payment, apology, settlement, or decision, or any signed waivers waiver or discharge, and do you have any copies?
[A 109:52]: Nope, nothing at all, nothing.
[B 109:54]: Nope. So now it's just for the reason for applying. Why are you applying to the Scottish Readjust Scheme, and what would you like to come from telling your storey today?
[A 110:04]: Education. But I think, I think that's out there already. I think that's why they've created this scheme. I think whoever reads this, I don't think they'll be shocked by it because they'll have read a lot worse. But now is the time to do it. You just— I just say nobody can be punished for this, but it's just the time, you know what I mean? If you had spoke to me 2 years ago, I would have told you piss off, absolutely no chance, you know what I mean? But the time in my life now, I'm nearly 60, you know what I mean? And I feel now I should, and it's just time. Yeah, the time is right. It really is right to do that. Yeah, and it should be. I mean, I should be shouting it from the roof. Yeah. In a strange kind of way, you know what I mean? But—
[B 111:32]: The next question would be, what would an acknowledgement mean to you, Richard?
[A 111:37]: I think now it'd be pretty much meaningless, to be honest with you. It's like the horse is bolted, you know what I mean, after the steel door's been left open. It's happened because none of the people— again, none of the people involved will ever have a repercussion of what they've done. So they can stand on the highest hill in the world and shout, "I'm sorry, Richard." I just laugh at them, you know what I mean? Because it's somebody apologising that hasn't been through that, that hasn't, I'm presuming, you know what I mean, they're just reading my storey. And that's what it is, it's my life they're reading. So I think it'd be kind of, I don't think they should apologise on behalf of somebody else. Else, but somebody has to take ownership from it. I understand that.
[B 112:59]: But it is meaningless now. It is meaningless now, to be honest with you. It's happened now, and none of the people who were responsible will ever be accountable. You can stand on the highest hill and shout, sorry Richard, I would just laugh at that. I would understand that. I understand that someone has to take ownership, but those responsible will never face the consequences.
[A 113:15]: Yep, yeah, it's too late. It's far too late to be doing this, something that happened all these years ago.
[B 113:30]: And finally, is there anything else you want Rejoice Scotland to understand about what happened or the harm that you have lived with?
[A 113:38]: Again, I revert back to the previous question. What are they going to do with it? Ken, are they going to say, oh, we're so sorry? Hear it again, it's just bollocks as far as I'm concerned, you know. I mean, somebody who's in their 30s and their 40s trying to deal with something that happened 30 years ago, it's— they're doing it as a job. Yeah, Ken, they don't care. They'll go to bed tonight and they'll sleep, no problem. What happened to me, they— you know, I mean, it's just a job to them, that's all it is. They've not experienced what I've went through, and for them to try and— and then for them to try and do something about that now, well As I say, it's too late. Far too late. And again, I think that's just a bit of resentment on my behalf there. Yeah.
[B 114:48]: So again, I refer back to the previous question. What can you do about it? You can say sorry, but it means nothing. A load of bollocks for them to now only start trying to do something about it. It's too late. Again, this may just be, just be my resentment on behalf of the care system.
[A 115:11]: Those that are meant to care have failed.
[B 115:21]: I just added that. So finally, Richard, it's just a closing— well, a closing and welfare cheque. Is there anything important that we have not covered our wording that you wanted to handle correctly?
[A 115:33]: No, no, you've been absolutely fantastic. You've delivered this like absolutely fantastic.
[B 115:49]: How are you feeling after discussing this, and do you feel safe to end the call?
[A 115:53]: Yeah, yeah, no, no, I'm not— I feel good actually. I feel good. I feel, and yeah, it's your job, I feel you've listened and you've extracted the right information. You know what I mean? You're not a robot. You're, yeah, yeah, I feel you've got compassion behind you. Yeah, it's made this whole process far easier.
[B 116:13]: Yeah, we're here to try and get the best possible outcome for you.
[A 116:16]: Yeah, yeah.
[B 116:17]: Obviously most of the time, um, you're not alone being the one who, but with saying like the money means nothing like a lot of people feel the same. And it is, yeah, it is more obviously the acknowledgement and the more of the panel admitting fault and taking accountability more than anything.
[A 116:37]: I think they've done that already by creating this system. They know there's been problems, you know what I mean?
[C 116:44]: Yeah.
[A 116:44]: But to the extent I don't think they do, and I don't think they ever will know. I don't think you'll speak to half the people involved to be honest with you. A lot of them have been dead by now, so you have no idea the true extent. This is just a statistics exercise for them. That's all this is.
[B 116:59]: Yeah, and we're gonna— when it comes in next year, there's also going to be the Church of England scheme. So really, yeah, so it's going to be even much. And with the Scotland one, obviously the storeys that have been detailed to us so far, obviously quite traumatic, I imagine, just not only for the people to have experienced it, but just even ourselves, just to hear anything. It is a shocking thing.
[A 117:25]: Yeah.
[B 117:25]: With the individually assessed Scottish redress applications, you get that, you get £100,000, because obviously, because they understand the severity of what's going on.
[A 117:34]: Yeah.
[B 117:35]: With the Church of England scheme, it's £600,000. So it shows you— yeah, exactly, it shows you how severe basically that's going to be. So obviously that's something more. At the end of the day, the role, what we're doing here, it's the job satisfaction obviously outweighs the storeys that we hear because what we know is that we're obviously doing a job to try and make, trying to give closure to a part of your life which obviously is very troubling. And obviously if we're able to get you any compensation in relation to that, Brilliant. But obviously, yeah, it's just a bonus on top of it. Yeah, more than anything, what we found is that the people who we're speaking to, they'd rather obviously know for sure that they're going to get this form of acknowledgement and to know that someone's being held accountable for it.
[A 118:27]: Yeah, yeah.
[B 118:28]: And so is there someone you can contact for support, or would you like any support service details?
[A 118:32]: No, I've got— I'm gonna meet a couple of colleagues now down at the bar. I'm gonna have a gin and tonic. I'm gonna go Chinese tonight. I'm over in Ireland on business, so yeah, I'm absolutely fine. But certainly I'll probably not sleep much tonight either, but again, that's just standard for me. And but all told, no, I'm not gonna jump off the windowsill. And for my kids later on— and actually one of my kids is here, he's one of my colleagues— so no, it's just I'm fine, absolutely fine.
[B 118:56]: No problem. What are you gonna offer the Chinese?
[A 118:59]: I don't know yet, I've never been to a Chinese in Ireland, so see what happens. And see what the crack is like.
[B 119:04]: Yeah, yeah, there you go. Well, I hope they have a lovely evening. But this is just the final question now, Richard. Has the next steps been explained to you?
[A 119:14]: Not really, no, to be honest with you, no.
[B 119:16]: Okay, I will, um, what I'm going to do is I'm now going to explain the next step to you. So I'm just going to answer that as yes. Um, so what will happen now is that I'm going to go away and I'm going to obviously draught your witness statement. I'm going to make it detailed, going to detail it within your first-person narrative.
[A 119:38]: Yep.
[B 119:38]: Because obviously this is your witness statement. I am then going to go through and I'm going to corroborate what you've said within this witness statement today, and I'm going to match it with the GP records, what we've collected. Yep. I'm going to match it with your childcare records, what we've collected, that being from Edinburgh City Council. Council, and also from the institution care setting called CMAB Care and Education. And following that, I will then make a bundle which will provide an exhibit sheet. It will provide an exhibit bundle of all relevant records which obviously corroborate what you've said today. And once that has been drafted and been completed, it is going to be sent to you directly at the email address what we have on file, which is richard@scouselaw.co.uk. Adampervs.com.
[A 120:21]: That's correct.
[B 120:22]: Yeah, and so that'll be sent to over to you to have a look at, um, and for you to sign. And you sign and obviously just state that the information in the witness statement detailed is, um, correct, um, and the best of your ability. And once you've sent that back to us, we'll be then in a position where we'll have a WhatsApp meeting with you. The meeting won't be with me, unfortunately. Currently, right? It will be with our claims operations manager, which is Jay Taylor, and also it will be with the head solicitor here at MMA Legal. And it is not a long phone call whatsoever. All you'll need is a form of ID, be it passport or driving licence. Just put the camera in front of your face like you're taking a selfie, show obviously the ID, and then on the call, the head solicitor will state if this is acceptable and if he's happy with that. Once you've then verified, we will then submit your application to the Scottish Redress Panel. At the moment, we are unsure of the time period, what it's going to take for them to respond. We are currently under the impression that is anywhere between 8 to 12 weeks. So hopefully, if that's quick—
[A 121:35]: I wasn't expecting that answer.
[B 121:37]: I know. Yeah. Hopefully are going to come through quickly. And I do have a lot of, um, witness statements this week, just so you are aware. And I've also got, um, witness statements in the back what I'm still drafting as well.
[A 121:50]: Sure.
[B 121:50]: But from what you've given me today, like, and everything what you've done on this call, like I said, you've been absolutely fantastic, Richard. Like, you've, you've not, um, got disgruntled or anything like that when I've needed to, like, interrupt you, which obviously is a bit of a awkward situation for us both. It's not something I would want to put myself in position of interrupting you, but it's essentially just for the fluidity of the witness statement for when I go to type it up. Yeah, so hopefully I'll be able to get this done within maybe like an hour, an hour and a half, right? Okay, and then we'll go from there. I'm hoping that I might be able to get this done for you at the end of this week on Friday. If not, um, I'll definitely have it sent over to you by the end of next Friday.
[A 122:29]: Okay, that's absolutely Absolutely fine, mate. Yeah, no problem at all.
[B 122:32]: No problem. Well, thank you very much again for obviously sharing your storey with me today.
[A 122:35]: No, listen, not a problem. Incredible. Good to speak to you, and I'll catch up with you soon.
[C 122:39]: Okay.
[B 122:39]: Yeah, of course. Have a lovely evening. Bye.
[A 122:41]: Yeah, you too.
[B 122:41]: Bye-bye., `sentiment_data` = [{"sentiment":"NEUTRAL","speaker":"A","text":"Hi there.","start":160,"end":1960,"confidence":0.57637537000000005349420462152920663356781005859375},{"sentiment":"NEUTRAL","speaker":"B","text":"Hi Richard, it's James here from ML Legal.","start":1960,"end":4250,"confidence":0.86954414999999996016555314781726337969303131103515625},{"sentiment":"NEUTRAL","speaker":"B","text":"How are you?","start":4400,"end":4910,"confidence":0.7345338500000000436784830526448786258697509765625},{"sentiment":"NEUTRAL","speaker":"B","text":"How are you doing?","start":5040,"end":5790,"confidence":0.7921296399999999682250972909969277679920196533203125},{"sentiment":"POSITIVE","speaker":"A","text":"I'm okay.","start":5940,"end":6580,"confidence":0.82706979999999996611137476065778173506259918212890625},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, 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please.","start":18220,"end":19980,"confidence":0.800848840000000006256186679820530116558074951171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yep, it's 44 Kingfisher Grove, Gallowshields, Tango Delta 1-2-2-Pet Hotel.","start":20120,"end":24740,"confidence":0.8827114000000000348933326677069999277591705322265625},{"sentiment":"POSITIVE","speaker":"B","text":"Fantastic.","start":24740,"end":25840,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"B","text":"And just let you know again, calls are recorded for training and monitoring purposes.","start":25840,"end":29220,"confidence":0.8748411000000000381504605684312991797924041748046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yep.","start":29480,"end":29880,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"NEUTRAL","speaker":"B","text":"And so now we are going to go into your second care setting.","start":30250,"end":33367,"confidence":0.8061597000000000345920625477447174489498138427734375},{"sentiment":"NEGATIVE","speaker":"B","text":"Again, this is all the exact same 12 questions.","start":33983,"end":36158,"confidence":0.50289390000000000480184780826675705611705780029296875},{"sentiment":"NEUTRAL","speaker":"B","text":"And so if you could kindly confirm for me the second care setting's institution name, location, the approximate dates, and your age, and who placed you there.","start":37090,"end":46361,"confidence":0.932088699999999992229504641727544367313385009765625},{"sentiment":"NEUTRAL","speaker":"A","text":"That was the Edinburgh Assessment Centre, and location was Howdenhall Drive, and that's at Liberton in Edinburgh.","start":46970,"end":53865,"confidence":0.89955160000000000675157707519247196614742279052734375},{"sentiment":"NEUTRAL","speaker":"A","text":"And I was about 14 when maybe 14 and a half, 15, and I was placed there by the Children's Panel in Edinburgh.","start":55685,"end":65044,"confidence":0.90167593999999995357796933603822253644466400146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"That I remember very clearly.","start":65125,"end":66778,"confidence":0.6506507999999999736218114776420406997203826904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Also, um, can you remember how long he was there for?","start":102119,"end":105844,"confidence":0.88618593999999994981209283650969155132770538330078125},{"sentiment":"NEUTRAL","speaker":"A","text":"3 weeks.","start":106229,"end":106615,"confidence":0.7177738000000000173628222910338081419467926025390625},{"sentiment":"NEUTRAL","speaker":"B","text":"What type of care setting was this?","start":122723,"end":124103,"confidence":0.7510896000000000238827624343684874475002288818359375},{"sentiment":"NEUTRAL","speaker":"A","text":"It was a closed environment.","start":124655,"end":127221,"confidence":0.65993106000000001376548652842757292091846466064453125},{"sentiment":"NEUTRAL","speaker":"A","text":"It was a secure unit.","start":127270,"end":129202,"confidence":0.7791773699999999802656702740932814776897430419921875},{"sentiment":"NEUTRAL","speaker":"B","text":"So the next question is going to be in relation to what your ordinary, ordinary daily life was like there.","start":145644,"end":150970,"confidence":0.8466981000000000090466301116975955665111541748046875},{"sentiment":"NEUTRAL","speaker":"B","text":"First, what we're going to do is we're going to go through what the accommodation was like.","start":151516,"end":154580,"confidence":0.863820000000000032258640203508548438549041748046875},{"sentiment":"NEUTRAL","speaker":"B","text":"So could you kindly just confirm for me what the accommodation setting was like?","start":154949,"end":159313,"confidence":0.9165178000000000491098717247950844466686248779296875},{"sentiment":"NEUTRAL","speaker":"A","text":"It was like a cell.","start":159393,"end":160372,"confidence":0.74253756000000004089400817974819801747798919677734375},{"sentiment":"NEUTRAL","speaker":"A","text":"It's our locked room.","start":161691,"end":162772,"confidence":0.72709685999999995598130908547318540513515472412109375},{"sentiment":"NEUTRAL","speaker":"A","text":"There's two of these in the room, but I can remember.","start":163394,"end":165328,"confidence":0.83113340000000002216751227024360559880733489990234375},{"sentiment":"NEUTRAL","speaker":"B","text":"Was there a window?","start":176660,"end":177724,"confidence":0.82052206999999999226247382466681301593780517578125},{"sentiment":"NEGATIVE","speaker":"A","text":"No, no.","start":178836,"end":180416,"confidence":0.5318057499999999659934246665216051042079925537109375},{"sentiment":"NEUTRAL","speaker":"B","text":"And did you have access to a toilet?","start":181431,"end":182657,"confidence":0.76961416000000004711267820312059484422206878662109375},{"sentiment":"NEUTRAL","speaker":"A","text":"I think I must have.","start":184593,"end":185434,"confidence":0.68698095999999997385287997531122528016567230224609375},{"sentiment":"NEUTRAL","speaker":"A","text":"I think I must have, because certainly over there, neither.","start":185748,"end":187381,"confidence":0.647275299999999997879740476491861045360565185546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Same instances as in the past.","start":187837,"end":189648,"confidence":0.6580169000000000156802570927538909018039703369140625},{"sentiment":"NEUTRAL","speaker":"B","text":"What was the cleanliness like of these cells?","start":202070,"end":203995,"confidence":0.84210633999999995324969859211705625057220458984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, just standard, just a room.","start":206573,"end":209005,"confidence":0.641741160000000032681555239832960069179534912109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, I can't remember it being overly dirty.","start":209456,"end":214132,"confidence":0.58120830000000001103188651541131548583507537841796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Was you provided clothing when you was at the assessment centre?","start":224004,"end":226959,"confidence":0.88179839999999998223501052052597515285015106201171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Not initially, no.","start":228800,"end":229738,"confidence":0.74979143999999997571848098232294432818889617919921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, we got a grant from the social services, but that was probably a couple of weeks in.","start":230434,"end":237378,"confidence":0.868294600000000027506530386744998395442962646484375},{"sentiment":"NEUTRAL","speaker":"B","text":"He was given a grant by the social services.","start":245667,"end":248142,"confidence":0.69464150000000002282973809997201897203922271728515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Was this direct?","start":248239,"end":248967,"confidence":0.87326336000000004400334319143439643085002899169921875},{"sentiment":"NEUTRAL","speaker":"A","text":"I was given clothes.","start":249145,"end":250019,"confidence":0.743929300000000015558043742203153669834136962890625},{"sentiment":"NEGATIVE","speaker":"B","text":"Oh, sorry.","start":250424,"end":250731,"confidence":0.66955649999999999888444790485664270818233489990234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, yeah, I imagine it's a care grant or whatever it is.","start":251006,"end":255128,"confidence":0.75332796999999995790631146519444882869720458984375},{"sentiment":"NEUTRAL","speaker":"C","text":"Yeah.","start":259165,"end":259552,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And how long into being there was this provided to you?","start":259730,"end":262984,"confidence":0.7421737999999999946254547467106021940708160400390625},{"sentiment":"POSITIVE","speaker":"A","text":"A good couple of weeks anyway.","start":263333,"end":264313,"confidence":0.88859440000000000647872866466059349477291107177734375},{"sentiment":"NEUTRAL","speaker":"B","text":"So did you only have like one set of clothes?","start":274647,"end":276690,"confidence":0.848392299999999988102672432432882487773895263671875},{"sentiment":"NEUTRAL","speaker":"A","text":"One set?","start":276834,"end":277140,"confidence":0.84296599999999999308641918105422519147396087646484375},{"sentiment":"NEGATIVE","speaker":"A","text":"Well, I think in the end they would give me somebody else's clothes out of the top of that bank of clothing, but I always remember I looked right out of place because it was just\u2014 it wasn't me.","start":277220,"end":285892,"confidence":0.53274440000000000683400003254064358770847320556640625},{"sentiment":"NEUTRAL","speaker":"A","text":"I was taken from the hearing straight there, so there's no pass and go.","start":291901,"end":297154,"confidence":0.75525169999999997028083953409804962575435638427734375},{"sentiment":"NEUTRAL","speaker":"B","text":"What was the routine?","start":328706,"end":329646,"confidence":0.8033299400000000201060856852564029395580291748046875},{"sentiment":"NEUTRAL","speaker":"B","text":"What was the daily routine like there?","start":329760,"end":331462,"confidence":0.87073199999999995046806589016341604292392730712890625},{"sentiment":"NEUTRAL","speaker":"A","text":"You were, you were up here in the morning and the doors, you had to stand behind your door, wait until it was opened.","start":332337,"end":338867,"confidence":0.79264740000000000197388771994155831634998321533203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, you have to march, but literally march to the breakfast.","start":342570,"end":349780,"confidence":0.78682810000000003025633077413658611476421356201171875},{"sentiment":"NEUTRAL","speaker":"B","text":"And was this in like a hall?","start":352051,"end":353629,"confidence":0.856014669999999977534343997831456363201141357421875},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, yeah, yeah.","start":354692,"end":356302,"confidence":0.45885107000000002752670980044058524072170257568359375},{"sentiment":"NEUTRAL","speaker":"B","text":"And what would follow breakfast?","start":362200,"end":363866,"confidence":0.90027259999999997841513277307967655360698699951171875},{"sentiment":"NEUTRAL","speaker":"A","text":"You would get breakfast and you would go up, and I remember you go back up to\u2014 back up to your room.","start":364238,"end":369415,"confidence":0.8888770999999999755658564026816748082637786865234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, um, and then you would try\u2014 I think I probably had a bath or a shower or something.","start":370826,"end":377503,"confidence":0.85792659999999998365893816298921592533588409423828125},{"sentiment":"NEGATIVE","speaker":"A","text":"I really can't remember.","start":378691,"end":379670,"confidence":0.56996583999999994585294871285441331565380096435546875},{"sentiment":"POSITIVE","speaker":"A","text":"I certainly was not as bad as previous.","start":379895,"end":382222,"confidence":0.56368183999999998956553781681577675044536590576171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, so when you was\u2014 when you was able to have the bath and shower, um, was it something where you was able to have your own privacy?","start":382784,"end":391034,"confidence":0.88098719999999997032347209824365563690662384033203125},{"sentiment":"NEGATIVE","speaker":"A","text":"Oh no, no, no, no, no, no, no.","start":391242,"end":392815,"confidence":0.890693900000000038374992072931490838527679443359375},{"sentiment":"NEUTRAL","speaker":"B","text":"All right, so would you just be able to briefly describe what it was like when you was taking a shower?","start":393008,"end":396940,"confidence":0.90092236000000003315335561637766659259796142578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, it's just\u2014 I mean, showers were all open.","start":397004,"end":399187,"confidence":0.74779519999999999324558075386448763310909271240234375},{"sentiment":"NEUTRAL","speaker":"A","text":"And you were standing next to somebody.","start":399559,"end":400938,"confidence":0.74295129999999998116066990405670367181301116943359375},{"sentiment":"NEGATIVE","speaker":"A","text":"There was no privacy, no privacy whatsoever.","start":402235,"end":404327,"confidence":0.56421390000000004594227220877655781805515289306640625},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm sorry to seem like this is prying or anything like that, but was it ever a member of staff present when you were showering and stuff?","start":415590,"end":423368,"confidence":0.667651699999999959089791445876471698284149169921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, yeah, because you were watched 24\/7.","start":423529,"end":424885,"confidence":0.61911075999999998220602037690696306526660919189453125},{"sentiment":"NEUTRAL","speaker":"A","text":"There, it was constant.","start":425847,"end":427076,"confidence":0.73041146999999995159669197164475917816162109375},{"sentiment":"NEGATIVE","speaker":"A","text":"You couldn't be left alone unless, unless you're in your room locked in.","start":427464,"end":430683,"confidence":0.53278619999999998757544972249888814985752105712890625},{"sentiment":"NEUTRAL","speaker":"B","text":"What was contact like with your family?","start":441362,"end":447810,"confidence":0.84270809999999995998365420746267773211002349853515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Would you ever refuse or deny contact?","start":447890,"end":449879,"confidence":0.72582449999999998357935737658408470451831817626953125},{"sentiment":"NEGATIVE","speaker":"A","text":"I've never seen them for 3 weeks.","start":449945,"end":450834,"confidence":0.5726192599999999632842673236154951155185699462890625},{"sentiment":"NEGATIVE","speaker":"A","text":"Was not allowed to see them.","start":451304,"end":452032,"confidence":0.84535320000000002682583044588682241737842559814453125},{"sentiment":"NEGATIVE","speaker":"B","text":"He wasn't allowed to see him?","start":453068,"end":454056,"confidence":0.583300200000000046429704525507986545562744140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Nope.","start":454137,"end":454315,"confidence":0.48655769999999998187689698170288465917110443115234375},{"sentiment":"NEGATIVE","speaker":"A","text":"No family contact for 3 weeks.","start":454639,"end":456258,"confidence":0.65400683999999997819685404465417377650737762451171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Did you have a request to try and contact your family?","start":456306,"end":458735,"confidence":0.8514475999999999711320697315386496484279632568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, yeah, yeah, I wanted my mum.","start":459370,"end":461042,"confidence":0.6373997300000000532094190930365584790706634521484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, yeah.","start":461332,"end":462731,"confidence":0.493536470000000004887397153652273118495941162109375},{"sentiment":"NEUTRAL","speaker":"A","text":"And there was once that they did come up, but, um, only because they wanted\u2014 the assessment said, what, just me to see a psychologist?","start":463278,"end":470512,"confidence":0.74374187000000002711885827011428773403167724609375},{"sentiment":"NEUTRAL","speaker":"A","text":"And he had turned up.","start":470593,"end":471436,"confidence":0.77224535000000005258158353171893395483493804931640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay, one moment for a second.","start":472538,"end":473835,"confidence":0.76253340000000002785185415632440708577632904052734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Sure.","start":474159,"end":474289,"confidence":0.47534682999999999797324790051789022982120513916015625},{"sentiment":"NEUTRAL","speaker":"B","text":"Can you remember the child psychologist's name?","start":492825,"end":496874,"confidence":0.80445986999999996580612560137524269521236419677734375},{"sentiment":"POSITIVE","speaker":"B","text":"No, that's fine, don't worry.","start":497100,"end":499815,"confidence":0.706536199999999947607420835993252694606781005859375},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, I was not in a good way.","start":500674,"end":501995,"confidence":0.80306195999999996359974829829297959804534912109375},{"sentiment":"NEGATIVE","speaker":"A","text":"Um, to say the least.","start":503247,"end":504292,"confidence":0.5492461299999999990717469700030051171779632568359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Can you remember what the outcome was from you being seen by the child psychologist?","start":511049,"end":516057,"confidence":0.80869429999999997704662746400572359561920166015625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, it was never discussed with me.","start":516105,"end":517042,"confidence":0.57347970000000003665263648144900798797607421875},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I was never privy to that information.","start":517349,"end":518965,"confidence":0.6564330000000000442383907284238375723361968994140625},{"sentiment":"NEUTRAL","speaker":"B","text":"So I just put the outcome of which was never discussed with me.","start":524180,"end":526466,"confidence":0.50220494999999998331219330793828703463077545166015625},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, none of this was discussed with me in any way, shape, or form.","start":526936,"end":530585,"confidence":0.57125663999999998221568375811330042779445648193359375},{"sentiment":"NEUTRAL","speaker":"A","text":"I was put in there so I couldn't abscond.","start":531721,"end":533853,"confidence":0.71709849999999997205435420255525968968868255615234375},{"sentiment":"NEUTRAL","speaker":"B","text":"So now I'm just gonna go into the next question.","start":555151,"end":556677,"confidence":0.78061384000000000327190718962810933589935302734375},{"sentiment":"NEUTRAL","speaker":"B","text":"How did the other children genuinely treat you?","start":557261,"end":560733,"confidence":0.576040499999999955349494484835304319858551025390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, because I was in Edinburgh, it genuinely wasn't as bad, but there was still a tier system, um, as in hierarchy.","start":562266,"end":572269,"confidence":0.5875780999999999920646587270312011241912841796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Obviously I was still quite young, and there's children there up to 16.","start":572915,"end":576336,"confidence":0.8047874999999999889865875957184471189975738525390625},{"sentiment":"NEUTRAL","speaker":"B","text":"The children there that were 16?","start":597700,"end":599060,"confidence":0.76264363999999995602507851799600757658481597900390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, there's older children.","start":599417,"end":600405,"confidence":0.68047296999999995481545056463801302015781402587890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, yeah, I should put the other children.","start":600470,"end":608562,"confidence":0.62969905000000003791882363657350651919841766357421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay, there were a tier system hierarchy.","start":608627,"end":610500,"confidence":0.75125604999999995303738842267193831503391265869140625},{"sentiment":"NEUTRAL","speaker":"B","text":"I was still quite young.","start":610904,"end":611760,"confidence":0.7546186999999999756028046249412000179290771484375},{"sentiment":"NEUTRAL","speaker":"B","text":"There were children there that were 16.","start":611953,"end":613859,"confidence":0.65842133999999996607499497258686460554599761962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, they were, they were the, like, say, the kingpins, you know what I mean?","start":615478,"end":618242,"confidence":0.69091550000000001574562702444382011890411376953125},{"sentiment":"NEUTRAL","speaker":"B","text":"So to speak.","start":623354,"end":624078,"confidence":0.73231034999999999879349843467934988439083099365234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":624561,"end":626250,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"How did they, how did the staff genuinely treat you?","start":627988,"end":630858,"confidence":0.75115100000000001312372432948905043303966522216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Like, uh, you're only the one he cared for, put it that way.","start":634504,"end":639624,"confidence":0.714371199999999983987208906910382211208343505859375},{"sentiment":"NEUTRAL","speaker":"A","text":"You were there, they were there to do a job.","start":640050,"end":641846,"confidence":0.78172374000000000027199575924896635115146636962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"You know what I mean?","start":642251,"end":642542,"confidence":0.67174845999999999168750264288973994553089141845703125},{"sentiment":"NEUTRAL","speaker":"A","text":"They were turning up to do the job, but there was no one-to-one.","start":642591,"end":644906,"confidence":0.76231660000000001087272494260105304419994354248046875},{"sentiment":"NEUTRAL","speaker":"A","text":"You were just there.","start":648027,"end":649191,"confidence":0.76460092999999995644344608081155456602573394775390625},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, it was just a routine.","start":649579,"end":651585,"confidence":0.7540393499999999971095121509279124438762664794921875},{"sentiment":"NEGATIVE","speaker":"B","text":"So the staff didn't care for you, they were only there to do a job.","start":668140,"end":670803,"confidence":0.65258439999999995340118630338110961019992828369140625},{"sentiment":"NEUTRAL","speaker":"B","text":"There was no one-to-one, you were just there.","start":670883,"end":672727,"confidence":0.80016860000000000763265006753499619662761688232421875},{"sentiment":"NEUTRAL","speaker":"B","text":"There was no routine.","start":673112,"end":674059,"confidence":0.69049499999999996990851514055975712835788726806640625},{"sentiment":"NEUTRAL","speaker":"B","text":"And was there any form of rules, punishments, isolation, or unsafe arrangements that was enforced by the staff?","start":674716,"end":681805,"confidence":0.61162649999999996186517137175542302429676055908203125},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, they had a single cell that would put you in and strip you.","start":681869,"end":685141,"confidence":0.58858686999999998423760416699224151670932769775390625},{"sentiment":"NEGATIVE","speaker":"B","text":"Oh, sorry, a single cell which they'd strip you?","start":686119,"end":688301,"confidence":0.59916340000000001264623961105826310813426971435546875},{"sentiment":"NEUTRAL","speaker":"A","text":"They'd strip you, and it had peepholes, and all the kids\u2014 they'd make the kids bang on the door when they're\u2014 because you wouldn't be\u2014 you'd be allowed out for breakfast.","start":688782,"end":694700,"confidence":0.589853469999999990847072695032693445682525634765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Hold on one second.","start":695408,"end":697368,"confidence":0.68062323000000002348741645619156770408153533935546875},{"sentiment":"NEGATIVE","speaker":"B","text":"Sorry about this, Richard.","start":697532,"end":698332,"confidence":0.64079136000000003203780352123430930078029632568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":698626,"end":698920,"confidence":0.58435179999999997679793750648968853056430816650390625},{"sentiment":"NEUTRAL","speaker":"B","text":"I just saw about this, correct?","start":725825,"end":726867,"confidence":0.86416389999999998483559693340794183313846588134765625},{"sentiment":"NEUTRAL","speaker":"B","text":"They had a single cell which they would strip you in.","start":727925,"end":729961,"confidence":0.58918625000000002245315045001916587352752685546875},{"sentiment":"NEGATIVE","speaker":"B","text":"There was peepholes, there was peepholes in the cell in which the other children would look through to mock you and bang on the door, correct?","start":730474,"end":737286,"confidence":0.68854979999999998963033931431709788739681243896484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":737607,"end":737880,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEGATIVE","speaker":"A","text":"And you would, you've been there for the duration of your punishment.","start":738360,"end":742128,"confidence":0.6046015000000000139124267661827616393566131591796875},{"sentiment":"NEUTRAL","speaker":"B","text":"You've been there for the duration of the punishment?","start":747450,"end":749796,"confidence":0.6785162700000000324251914207707159221172332763671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, it was 3 days.","start":749876,"end":750985,"confidence":0.772247899999999987130649969913065433502197265625},{"sentiment":"NEUTRAL","speaker":"A","text":"You've been there for 3 days, 3 days, 3 days, maybe 4 days, and you would be stripped naked and you would obviously bring your food in, but there's no\u2014 there's no, um, nothing at all to do.","start":751097,"end":764290,"confidence":0.59957640000000000934932131713139824569225311279296875},{"sentiment":"NEUTRAL","speaker":"A","text":"No books, no nothing.","start":764434,"end":765366,"confidence":0.58139269999999998450590510401525534689426422119140625},{"sentiment":"NEUTRAL","speaker":"B","text":"So as you put, the punishment would last up to 3 or 4 days.","start":798059,"end":800389,"confidence":0.7317272999999999694153984819422475993633270263671875},{"sentiment":"NEGATIVE","speaker":"B","text":"You would be naked, not provided any books or stimulant.","start":800486,"end":802347,"confidence":0.7585044499999999967343455864465795457363128662109375},{"sentiment":"NEUTRAL","speaker":"B","text":"They would only provide you with food.","start":802444,"end":805577,"confidence":0.5462690599999999729874389231554232537746429443359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yep, correct.","start":805997,"end":806969,"confidence":0.5405896999999999508190740016289055347442626953125},{"sentiment":"NEGATIVE","speaker":"A","text":"They did have a potty in the corner, you pissing the pot legs.","start":807454,"end":809688,"confidence":0.5558020999999999656182581020402722060680389404296875},{"sentiment":"NEUTRAL","speaker":"B","text":"If you ever used the, uh, the pot, was it ever changed if you, if you requested for it to be changed?","start":822353,"end":829300,"confidence":0.86703669999999999351558699345332570374011993408203125},{"sentiment":"NEGATIVE","speaker":"A","text":"No, no, you once Once a day you would be let out to empty your piss pot, um, and that's it, you're back in again.","start":829365,"end":838377,"confidence":0.66229283999999999377195081251556985080242156982421875},{"sentiment":"NEUTRAL","speaker":"A","text":"You didn't even have\u2014 I know even in prison, like, you get exercise.","start":839480,"end":842100,"confidence":0.641275400000000050937387641170062124729156494140625},{"sentiment":"NEGATIVE","speaker":"A","text":"There's never any, nothing like that.","start":842181,"end":843557,"confidence":0.46150619999999997755679714828147552907466888427734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":847136,"end":849326,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEGATIVE","speaker":"B","text":"So again, um, it is going to be, um Identifying what you'd now consider abuse that you suffered whilst she was at the assessment centre.","start":856055,"end":865900,"confidence":0.54466420000000004275619858162826858460903167724609375},{"sentiment":"NEGATIVE","speaker":"B","text":"And so in relation to neglect, that would be any inadequate or withholding of food, clothing, warmth, hygiene, supervision, safety, medical care, education, or emotional support, unsafe confinement, failure to protect from bullying, violence, sexual harm, or other children or unsafe adults.","start":867787,"end":883809,"confidence":0.89768225000000001490008116888930089771747589111328125},{"sentiment":"NEGATIVE","speaker":"B","text":"Looking back, would you say that you was a victim of neglect whilst she was at the assessment centre?","start":884292,"end":888148,"confidence":0.5227814299999999914092541075660847127437591552734375},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, 100%.","start":888363,"end":889337,"confidence":0.54147124000000002030930090768379159271717071533203125},{"sentiment":"NEGATIVE","speaker":"A","text":"Predominantly psychological.","start":894890,"end":899917,"confidence":0.492550800000000010836487263077287934720516204833984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Looking back at your time when you was at the assessment centre, is there anything what you'd now consider as physical abuse?","start":910759,"end":918087,"confidence":0.53260695999999996264051560501684434711933135986328125},{"sentiment":"NEUTRAL","speaker":"A","text":"You were given a punch here and there, yeah.","start":919064,"end":921179,"confidence":0.8217752000000000389690058000269345939159393310546875},{"sentiment":"NEGATIVE","speaker":"A","text":"If you step\u2014 if you stepped out of line, if you're only going to put in a cell, you were given a punch or a slap.","start":922746,"end":927060,"confidence":0.693199200000000015364776118076406419277191162109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Can you recall where they'd hit you?","start":938153,"end":939684,"confidence":0.80618590000000001083435563487000763416290283203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Was it in the face?","start":940905,"end":942044,"confidence":0.813569399999999998129851519479416310787200927734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Genitals.","start":943425,"end":944170,"confidence":0.61176233999999996004959257334121502935886383056640625},{"sentiment":"NEGATIVE","speaker":"A","text":"Give you a kick or a punch in the genitals.","start":944252,"end":946204,"confidence":0.5498893000000000252924792221165262162685394287109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Never anywhere that could be seen.","start":947750,"end":948859,"confidence":0.5606474999999999653255144949071109294891357421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Never.","start":949310,"end":949599,"confidence":0.43164802000000002113466734954272396862506866455078125},{"sentiment":"NEGATIVE","speaker":"B","text":"Looking back at your time, would you say that there's anything what you would now consider as emotional abuse?","start":958978,"end":963380,"confidence":0.496141639999999994881108023037086240947246551513671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh yeah, yeah.","start":964793,"end":965719,"confidence":0.484886380000000005718874263038742356002330780029296875},{"sentiment":"NEUTRAL","speaker":"B","text":"And then again, for looking back at your time at the assessment centre, is there anything what you'd now consider as sexual abuse?","start":967723,"end":972056,"confidence":0.495288200000000011780088016166700981557369232177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, no, no, no problem.","start":974363,"end":977093,"confidence":0.52579209999999998448316773647093214094638824462890625},{"sentiment":"NEGATIVE","speaker":"B","text":"So I'm going to ask the following questions again in relation to all three levels of abuse that you suffered while you was at the assessment centre.","start":977800,"end":986055,"confidence":0.68965750000000003439026841078884899616241455078125},{"sentiment":"NEUTRAL","speaker":"B","text":"So in relation to the neglect, Richard, could you please confirm who was involved or responsible?","start":986714,"end":992078,"confidence":0.7342729999999999535020833718590438365936279296875},{"sentiment":"NEUTRAL","speaker":"A","text":"The system.","start":993540,"end":994182,"confidence":0.4747141999999999750770030004787258803844451904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"The system is the system, yeah, clear and simple.","start":995162,"end":997892,"confidence":0.6596100000000000296296320811961777508258819580078125},{"sentiment":"NEUTRAL","speaker":"A","text":"There is only one answer, yeah, yeah, it's the system.","start":998117,"end":1000735,"confidence":0.57955360000000000209041672860621474683284759521484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Edinburgh Council.","start":1001008,"end":1002695,"confidence":0.74940704999999996349657749306061305105686187744140625},{"sentiment":"NEGATIVE","speaker":"A","text":"Or in our children's panel allowed this to happen by putting the children in here.","start":1003420,"end":1008892,"confidence":0.8872884500000000063124616644927300512790679931640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Can you think of any specific\u2014 sorry, can you remember any names or any specific roles, descriptions of the staff?","start":1021296,"end":1031050,"confidence":0.76737080000000001955839934453251771628856658935546875},{"sentiment":"NEUTRAL","speaker":"A","text":"One springs to mind, and his name is Ronnie Motherwell.","start":1032376,"end":1036008,"confidence":0.8220927000000000095525365395587868988513946533203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Ronnie Motherwell?","start":1037399,"end":1038431,"confidence":0.85937995000000000356266127710114233195781707763671875},{"sentiment":"POSITIVE","speaker":"B","text":"Yes.","start":1041826,"end":1041891,"confidence":0.461038950000000002926725528595852665603160858154296875},{"sentiment":"NEGATIVE","speaker":"B","text":"And would you say, um, Ronnie Motherwell was responsible for any of the abuse that you suffered when you was there?","start":1042004,"end":1050094,"confidence":0.63941199999999998038191506566363386809825897216796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Could you specifically highlight which levels of abuse?","start":1051359,"end":1054205,"confidence":0.576542200000000004678213372244499623775482177734375},{"sentiment":"NEGATIVE","speaker":"B","text":"Which type of abuse?","start":1054464,"end":1056146,"confidence":0.6524803999999999604142431053332984447479248046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Punchy.","start":1056469,"end":1056744,"confidence":0.54248540000000000649293951937579549849033355712890625},{"sentiment":"NEUTRAL","speaker":"A","text":"He would kick you if you were gonna get\u2014 yeah, I mean, it's\u2014 yeah, just an odd dig.","start":1057046,"end":1062064,"confidence":0.6268983500000000486096496388199739158153533935546875},{"sentiment":"NEUTRAL","speaker":"A","text":"It was not to the extent as Lendrick Muir, but there was\u2014 you're always alert, you know.","start":1062144,"end":1068700,"confidence":0.84982239999999997781543470409815199673175811767578125},{"sentiment":"NEGATIVE","speaker":"A","text":"I mean, you knew what was coming if you stood out of line.","start":1068748,"end":1071045,"confidence":0.5326003999999999738435008111991919577121734619140625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":1071595,"end":1071918,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And again, in relation to who was responsible, um, for the physical abuse, um, who would you say was involved or responsible for that?","start":1090948,"end":1101476,"confidence":0.56744369999999999532036554228398017585277557373046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Staff.","start":1101783,"end":1102107,"confidence":0.68702227000000004597524139171582646667957305908203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":1103158,"end":1103336,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Do you remember any specific names?","start":1103449,"end":1104678,"confidence":0.87810040000000000315338866130332462489604949951171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, Ronnie Motherwell was one.","start":1105115,"end":1106133,"confidence":0.7616464499999999748780510344658978283405303955078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, not really.","start":1107598,"end":1108440,"confidence":0.56558059999999998890274355289875529706478118896484375},{"sentiment":"NEUTRAL","speaker":"A","text":"He always starts\u2014 he always sprung to mind.","start":1108506,"end":1110504,"confidence":0.69665915000000000478763695355155505239963531494140625},{"sentiment":"NEGATIVE","speaker":"A","text":"Um, he was a Scouse, like, yeah, in the highest order.","start":1111537,"end":1115094,"confidence":0.8592788000000000092626351033686660230159759521484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And again, in relation to the emotional abuse, um, are you able to confirm who was involved or responsible?","start":1133385,"end":1138468,"confidence":0.56904279999999995975912270296248607337474822998046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, everybody dealt with my care package, to be fair.","start":1140391,"end":1144131,"confidence":0.7764216999999999924142457530251704156398773193359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Everyone dealt with your care package?","start":1144725,"end":1146555,"confidence":0.8141269700000000053563553592539392411708831787109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Everybody dealt with my care package, yeah, because I mean, I go to an assessment centre\u2014 sorry, I go to a children's panel, and there was no dialogue with myself.","start":1146684,"end":1158162,"confidence":0.52558599999999999763389268991886638104915618896484375},{"sentiment":"NEGATIVE","speaker":"A","text":"I went there because I kept absconding from Landryk Muir, and the next thing I know, I walked\u2014 I was shackled and put into a social worker's car.","start":1158226,"end":1168661,"confidence":0.49246224999999999027977537480182945728302001953125},{"sentiment":"NEGATIVE","speaker":"A","text":"Taken from my parents, no explanation, no nothing.","start":1170589,"end":1173849,"confidence":0.6392463999999999924028770692530088126659393310546875},{"sentiment":"NEUTRAL","speaker":"B","text":"You were shackled, did you say?","start":1174588,"end":1175937,"confidence":0.61705816000000002219394446001388132572174072265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Handcuffs, eye cuffs, yeah, yeah, cuffs, so I couldn't abscond, I couldn't run away, because if I got to that door, I would have, trust me.","start":1176050,"end":1186667,"confidence":0.65301036999999995114052353528677485883235931396484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, so you was putting cuffs on, then putting cuffs and taken to the car, then straight to the assessment centre, straight there.","start":1186828,"end":1194297,"confidence":0.724248699999999967502617437276057898998260498046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, there's no passing go, there's no goodbye to parents, nothing.","start":1194410,"end":1201785,"confidence":0.671571970000000018075070329359732568264007568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"I always remember the children's panel had a button under the table, and I knew\u2014 obviously I knew exactly what was going to happen.","start":1209647,"end":1218100,"confidence":0.6514202399999999837376662981114350259304046630859375},{"sentiment":"NEUTRAL","speaker":"A","text":"The button was pressed, you could hear it.","start":1218729,"end":1220665,"confidence":0.76100372999999998935294343027635477483272552490234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, indicate them to lock the doors down the stairs.","start":1221243,"end":1223549,"confidence":0.71590359999999997331343593032215721905231475830078125},{"sentiment":"NEUTRAL","speaker":"B","text":"And was this the door downstairs?","start":1230412,"end":1232342,"confidence":0.845036270000000033775222618714906275272369384765625},{"sentiment":"NEUTRAL","speaker":"B","text":"You mean in the entrance of the building?","start":1232422,"end":1233613,"confidence":0.7824294000000000526284793522791005671024322509765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Correct.","start":1234031,"end":1234368,"confidence":0.58715682999999996294349102754495106637477874755859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, yeah, they sealed it so I couldn't get out.","start":1234594,"end":1236604,"confidence":0.52989834999999996245634292790782637894153594970703125},{"sentiment":"NEUTRAL","speaker":"C","text":"Hi, this is Craig.","start":1250472,"end":1251812,"confidence":0.75603629999999999444781906277057714760303497314453125},{"sentiment":"NEUTRAL","speaker":"C","text":"Hi Craig, it's Leah Horland from Eleanor Legal.","start":1252959,"end":1256319,"confidence":0.90649959999999996096420318281161598861217498779296875},{"sentiment":"NEUTRAL","speaker":"C","text":"Is now still a good time to conduct your witness statement?","start":1256707,"end":1259111,"confidence":0.86225956999999997520944816642440855503082275390625},{"sentiment":"NEGATIVE","speaker":"B","text":"So now we're just going to go through each level of the abuse.","start":1261182,"end":1265279,"confidence":0.71929586000000000911569486561347730457782745361328125},{"sentiment":"NEUTRAL","speaker":"B","text":"If you're able to provide one clear example of what happened, where and when did it occur, what was happening before the abuse took place, during, and afterwards.","start":1265424,"end":1275541,"confidence":0.71797529999999998295834302552975714206695556640625},{"sentiment":"NEUTRAL","speaker":"B","text":"So we'll start first with the neglect.","start":1275994,"end":1277469,"confidence":0.490982320000000027615527642410597763955593109130859375},{"sentiment":"NEUTRAL","speaker":"B","text":"Could you please provide me with one clear example of what happened, Richard?","start":1280155,"end":1283272,"confidence":0.83466476000000000556866552869905717670917510986328125},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, well, neglect to me was being put in a room for 3 days, potentially, or longer or shorter, and on average 3 days with no clothing, no stimulation, no light.","start":1283934,"end":1299591,"confidence":0.662523100000000031428726288140751421451568603515625},{"sentiment":"NEUTRAL","speaker":"C","text":"Kind of your final chance to say what you need to say.","start":1303580,"end":1308116,"confidence":0.857036050000000049209347707801498472690582275390625},{"sentiment":"NEGATIVE","speaker":"A","text":"And what abuse did you want?","start":1308681,"end":1310118,"confidence":0.4935943799999999992422772265854291617870330810546875},{"sentiment":"NEUTRAL","speaker":"C","text":"I mean, you got a drink or something nearby?","start":1310312,"end":1313842,"confidence":0.87781719999999996417727743391878902912139892578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, people can understand.","start":1316313,"end":1318387,"confidence":0.52628094000000003038763907170505262911319732666015625},{"sentiment":"NEGATIVE","speaker":"A","text":"You mean you're ripped from your family, put into this surrounding without any chat, dialogue, anything?","start":1318468,"end":1326079,"confidence":0.83787595999999997520291117325541563332080841064453125},{"sentiment":"NEGATIVE","speaker":"C","text":"Some questions could be quite upsetting because to give concerning home and care in the same past.","start":1327200,"end":1331598,"confidence":0.852978470000000044137777877040207386016845703125},{"sentiment":"NEUTRAL","speaker":"C","text":"Just take your right side now.","start":1332810,"end":1333876,"confidence":0.7759169999999999678408357794978655874729156494140625},{"sentiment":"NEUTRAL","speaker":"C","text":"And before we do start, have you previously made any civil claim, criminal injuries claim, retrafication complaint, police report, inquiry statement, or claim to another team about any assistance you received?","start":1335766,"end":1349367,"confidence":0.7583718999999999876848733038059435784816741943359375},{"sentiment":"NEUTRAL","speaker":"C","text":"And have you ever received any payment, apology, settlement, or decision Do you recall what happened after this?","start":1351126,"end":1365427,"confidence":0.80825749999999996209254504719865508377552032470703125},{"sentiment":"NEUTRAL","speaker":"A","text":"What respect?","start":1366553,"end":1367249,"confidence":0.50517434000000005500652378032100386917591094970703125},{"sentiment":"NEUTRAL","speaker":"B","text":"So once you was obviously let out of the room, all right, just go back into mainstream then.","start":1367605,"end":1373399,"confidence":0.8004305400000000236815367316012270748615264892578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, you get your collection of clothes, you get your clothes back, and you just go back into your room.","start":1374760,"end":1379338,"confidence":0.8039104999999999723314658695016987621784210205078125},{"sentiment":"NEGATIVE","speaker":"A","text":"But I was put in there for 3 days because I refused to eat for 4 days.","start":1385067,"end":1389757,"confidence":0.8823676000000000296807911581709049642086029052734375},{"sentiment":"NEGATIVE","speaker":"B","text":"You refused to eat for 4 days?","start":1394402,"end":1396544,"confidence":0.81151870000000003724238695212989114224910736083984375},{"sentiment":"NEUTRAL","speaker":"C","text":"Yep.","start":1398780,"end":1398891,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"NEGATIVE","speaker":"B","text":"So now this will be in relation to the emotional abuse.","start":1407510,"end":1410871,"confidence":0.56030535999999997454068534352700226008892059326171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Are you able to provide a clear example of what happened, where and when did it occur, what happened before, during, and afterwards?","start":1412410,"end":1417921,"confidence":0.87302420000000002797690967781818471848964691162109375},{"sentiment":"NEGATIVE","speaker":"A","text":"I mean, I'm sounding like a stuck record here, but the motion\u2014 the emotional abuse started when I was in that children's panel, you know what I mean?","start":1420379,"end":1428213,"confidence":0.6871083000000000051699089453904889523983001708984375},{"sentiment":"NEUTRAL","speaker":"A","text":"There was never any questions as to why I absconded from Lendrickmuir.","start":1429163,"end":1433956,"confidence":0.72516550000000001841016228354419581592082977294921875},{"sentiment":"NEGATIVE","speaker":"A","text":"And obviously I could have told somebody, um, but I was just labelled as this delinquent, and then the best thing was just to lock me up.","start":1435980,"end":1448882,"confidence":0.6959874999999999811706175023573450744152069091796875},{"sentiment":"NEGATIVE","speaker":"A","text":"And that emotionally screwed me up big time.","start":1451962,"end":1454896,"confidence":0.96639620000000003852136387649807147681713104248046875},{"sentiment":"NEUTRAL","speaker":"B","text":"It's just to go back a little bit, and if ever you do feel like obviously that you're repeating yourself I do apologise, obviously, for the repetitive questions.","start":1480577,"end":1490829,"confidence":0.59645479999999995168735722472774796187877655029296875},{"sentiment":"NEUTRAL","speaker":"B","text":"If the question\u2014 if the answer is the same, don't worry about giving a repetitive answer.","start":1491573,"end":1496621,"confidence":0.74134759999999999546815843132208101451396942138671875},{"sentiment":"POSITIVE","speaker":"B","text":"It's still okay to do so.","start":1496685,"end":1498043,"confidence":0.65135854000000004138115627938532270491123199462890625},{"sentiment":"POSITIVE","speaker":"B","text":"Okay, no problem.","start":1498302,"end":1500162,"confidence":0.5840469600000000038875214158906601369380950927734375},{"sentiment":"NEUTRAL","speaker":"B","text":"And finally, the final example, if you'd be able to give one clear example of what happened in relation to the physical abuse, where and when did it occur and what happened?","start":1500631,"end":1511144,"confidence":0.59593916000000002330949655515723861753940582275390625},{"sentiment":"POSITIVE","speaker":"A","text":"It wasn't as bad as previous establishments.","start":1511459,"end":1517550,"confidence":0.52402603999999997075320834483136422932147979736328125},{"sentiment":"NEGATIVE","speaker":"A","text":"But I mean, we were teenagers, and if you anything out of line, then you would get a dig, you got punched.","start":1518514,"end":1526693,"confidence":0.71932936000000002874088522730744443833827972412109375},{"sentiment":"NEUTRAL","speaker":"A","text":"So it would happen, might happen on a daily basis, it might happen every 3 days, just when I got a bit cocky or rebelled, you know what I mean, you're put back into line.","start":1527367,"end":1537570,"confidence":0.56761479999999997492210468408302403986454010009765625},{"sentiment":"NEUTRAL","speaker":"B","text":"So you said you'd receive a dig?","start":1544092,"end":1547170,"confidence":0.66653919999999999834727759662200696766376495361328125},{"sentiment":"NEUTRAL","speaker":"A","text":"A dig or a punch?","start":1547798,"end":1548491,"confidence":0.77754325000000001910649416458909399807453155517578125},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, a dig, as in a dig in the ribs, or yeah, punching genitals, or kicking genitals.","start":1548604,"end":1552519,"confidence":0.51410290000000002930136133727501146495342254638671875},{"sentiment":"NEUTRAL","speaker":"B","text":"And again, can you recall anything what was happening, what would happen after this, after being in receipt of a punch?","start":1571467,"end":1578131,"confidence":0.87525487000000001813759809010662138462066650390625},{"sentiment":"NEUTRAL","speaker":"A","text":"You would just go on about your daily routine, whatever that may be, the norm.","start":1579110,"end":1585870,"confidence":0.73993220000000003988560592915746383368968963623046875},{"sentiment":"NEUTRAL","speaker":"A","text":"It was just accepted.","start":1592604,"end":1593685,"confidence":0.7151139399999999479717871508910320699214935302734375},{"sentiment":"NEUTRAL","speaker":"B","text":"When you say it was accepted, was this by members of staff?","start":1595460,"end":1599140,"confidence":0.865621500000000043684167394530959427356719970703125},{"sentiment":"NEGATIVE","speaker":"A","text":"Not by me.","start":1599510,"end":1599911,"confidence":0.4859904299999999732762034909683279693126678466796875},{"sentiment":"POSITIVE","speaker":"A","text":"It was\u2014 I just accepted it because I was\u2014 it was, it was the right thing to do in my head.","start":1600008,"end":1605025,"confidence":0.69577604999999997925641537221963517367839813232421875},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, I had been out of hand or I'd done whatever I'd done, and I mean, and that was your\u2014 I mean, obviously there's consequences in life, and that to me is a consequence.","start":1605945,"end":1613435,"confidence":0.5117661399999999805032757649314589798450469970703125},{"sentiment":"NEGATIVE","speaker":"A","text":"At the time, when you're a teenager, you just don't know any better.","start":1615375,"end":1617729,"confidence":0.6542122999999999688469642933341674506664276123046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":1624487,"end":1636533,"confidence":0.58435179999999997679793750648968853056430816650390625},{"sentiment":"NEGATIVE","speaker":"B","text":"So now the relating 5 questions are going to be very repetitive, but it's just going to be in relation to the neglect, emotional, physical abuse.","start":1645474,"end":1652909,"confidence":0.79748520000000000518269871463417075574398040771484375},{"sentiment":"NEUTRAL","speaker":"B","text":"How often did the neglect happen?","start":1653406,"end":1655537,"confidence":0.574992949999999947152673485106788575649261474609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Over what period?","start":1656114,"end":1656819,"confidence":0.76777660000000003126530145891592837870121002197265625},{"sentiment":"NEGATIVE","speaker":"B","text":"And did it ever change or become worse?","start":1656868,"end":1658534,"confidence":0.7816435999999999939547024041530676186084747314453125},{"sentiment":"NEGATIVE","speaker":"A","text":"Well, you were neglected from the minute you were in there.","start":1658999,"end":1661354,"confidence":0.8476777699999999970970065987785346806049346923828125},{"sentiment":"NEGATIVE","speaker":"A","text":"Really, I mean, from day 1 to day 21, you were neglected.","start":1662220,"end":1667588,"confidence":0.76318030000000003365556722201290540397167205810546875},{"sentiment":"NEGATIVE","speaker":"A","text":"Looking back, you know, I mean, I mean, you wouldn't treat an animal the way that we were treated as children.","start":1670609,"end":1675017,"confidence":0.71995229999999998948823076716507785022258758544921875},{"sentiment":"POSITIVE","speaker":"A","text":"This is a big thing.","start":1683279,"end":1684057,"confidence":0.54810420000000004137064024689607322216033935546875},{"sentiment":"NEUTRAL","speaker":"A","text":"We were children, okay?","start":1684170,"end":1685774,"confidence":0.66437480000000004309868018026463687419891357421875},{"sentiment":"NEGATIVE","speaker":"A","text":"And it's horrendous.","start":1686341,"end":1688204,"confidence":0.9105917999999999512539261559140868484973907470703125},{"sentiment":"NEUTRAL","speaker":"C","text":"Say she had been there since the 2nd of August 1968 and that Crosslet is the only home that she has known.","start":1696190,"end":1702170,"confidence":0.8877036000000000370846464647911489009857177734375},{"sentiment":"NEUTRAL","speaker":"C","text":"You remained at Crosslet during your early childhood, but Crosslet was under quarryers but it was not classed as a quarryer's home.","start":1704050,"end":1711750,"confidence":0.77114300000000002288658151883282698690891265869140625},{"sentiment":"NEUTRAL","speaker":"C","text":"So it's\u2014 does that make sense?","start":1711750,"end":1713080,"confidence":0.79761910000000002529674247853108681738376617431640625},{"sentiment":"NEUTRAL","speaker":"B","text":"[Speaker:MR RICHARD GARRIE] And again, the same question but this time in relation to the emotional abuse, Richard.","start":1713080,"end":1718530,"confidence":0.5846404400000000389781007470446638762950897216796875},{"sentiment":"NEGATIVE","speaker":"B","text":"How often did this happen, over what period, and did it ever change or become worse.","start":1718530,"end":1722062,"confidence":0.74195730000000004178417611910845153033733367919921875},{"sentiment":"NEGATIVE","speaker":"A","text":"My emotions were\u2014 I mean, I couldn't focus, I couldn't think, and I was just robotic.","start":1722500,"end":1730661,"confidence":0.90818440000000000278390643870807252824306488037109375},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, I was in the system, so your emotions didn't come into anything back then.","start":1731148,"end":1740386,"confidence":0.6861414999999999597690703012631274759769439697265625},{"sentiment":"NEUTRAL","speaker":"C","text":"Was 1973.","start":1747250,"end":1748710,"confidence":0.8161251000000000477285766464774496853351593017578125},{"sentiment":"NEUTRAL","speaker":"C","text":"You've been there from the age of 5, and it looks like you were there for about a year.","start":1748710,"end":1753230,"confidence":0.7885543999999999886796331338700838387012481689453125},{"sentiment":"NEGATIVE","speaker":"B","text":"I couldn't think.","start":1754490,"end":1755450,"confidence":0.62296680000000004273630338502698577940464019775390625},{"sentiment":"NEGATIVE","speaker":"B","text":"I was robotic.","start":1755450,"end":1756060,"confidence":0.60987320000000000419504431192763149738311767578125},{"sentiment":"NEUTRAL","speaker":"B","text":"I was just in the system.","start":1756410,"end":1757360,"confidence":0.59827010000000002687414735191850923001766204833984375},{"sentiment":"NEUTRAL","speaker":"B","text":"My emotions never came into question back then.","start":1757450,"end":1759780,"confidence":0.68298804999999995768433791454299353063106536865234375},{"sentiment":"NEGATIVE","speaker":"A","text":"No, no, obviously I'm fucked up.","start":1760090,"end":1762790,"confidence":0.94576709999999997169339849278912879526615142822265625},{"sentiment":"NEUTRAL","speaker":"A","text":"That's, again, that's the way I felt at the time.","start":1763850,"end":1765680,"confidence":0.82931732999999996369666632745065726339817047119140625},{"sentiment":"NEGATIVE","speaker":"A","text":"That's just\u2014 my head was just done.","start":1765830,"end":1769000,"confidence":0.49591193000000000079552364695700816810131072998046875},{"sentiment":"NEUTRAL","speaker":"C","text":"'88 until '81.","start":1773988,"end":1775367,"confidence":0.8837454300000000539938582733157090842723846435546875},{"sentiment":"NEUTRAL","speaker":"C","text":"I've got a 6-month family placement.","start":1777631,"end":1781016,"confidence":0.89122884999999996136210711483727209270000457763671875},{"sentiment":"NEGATIVE","speaker":"B","text":"And again, it might seem a bit repeated, but in relation to the physical abuse, how often did this happen?","start":1783207,"end":1789873,"confidence":0.5312094000000000537653477294952608644962310791015625},{"sentiment":"NEUTRAL","speaker":"B","text":"Over what period?","start":1790454,"end":1791052,"confidence":0.76777660000000003126530145891592837870121002197265625},{"sentiment":"NEGATIVE","speaker":"B","text":"And did it ever change or become worse?","start":1791100,"end":1792574,"confidence":0.7816435999999999939547024041530676186084747314453125},{"sentiment":"NEGATIVE","speaker":"A","text":"It didn't come any worse because there was cameras and they couldn't really make it any worse as such.","start":1793401,"end":1800885,"confidence":0.7927589999999999914592763161635957658290863037109375},{"sentiment":"NEUTRAL","speaker":"A","text":"It happened periodically.","start":1801634,"end":1803328,"confidence":0.78693880000000004937277253702632151544094085693359375},{"sentiment":"NEUTRAL","speaker":"A","text":"It could happen once a day, it could happen once every 3 days.","start":1806636,"end":1809431,"confidence":0.81705755000000002130633447450236417353153228759765625},{"sentiment":"NEGATIVE","speaker":"A","text":"So it could be once a day or once every\u2014 yeah, it was really\u2014 I mean, that was their form of punishment when we were out of line.","start":1815880,"end":1823015,"confidence":0.493342129999999989831138691442902199923992156982421875},{"sentiment":"NEUTRAL","speaker":"C","text":"And do you understand the purpose of the statement?","start":1827220,"end":1832900,"confidence":0.77004879999999997775006477240822277963161468505859375},{"sentiment":"NEUTRAL","speaker":"C","text":"And do you agree that it can be used for your Scottish redress application alongside any supporting evidence?","start":1833120,"end":1839320,"confidence":0.9190805600000000463722926724585704505443572998046875},{"sentiment":"POSITIVE","speaker":"C","text":"Amazing.","start":1839320,"end":1840580,"confidence":0.80193170000000002506368446120177395641803741455078125},{"sentiment":"NEGATIVE","speaker":"C","text":"So I'm gonna ask some questions about your personal background and your entry into care, but I know that that would be a bit difficult for you.","start":1840580,"end":1847500,"confidence":0.5015340999999999826997054697130806744098663330078125},{"sentiment":"NEUTRAL","speaker":"B","text":"We're now on to the next question.","start":1847610,"end":1849190,"confidence":0.85310196999999998723751559737138450145721435546875},{"sentiment":"NEGATIVE","speaker":"B","text":"Again, it'll be asked again, um, 3 times, just in relation to the abuse of which you've suffered.","start":1849280,"end":1855100,"confidence":0.6249029999999999862581034903996624052524566650390625},{"sentiment":"NEGATIVE","speaker":"B","text":"So I do apologise if it becomes a bit tedious or repetitive.","start":1855100,"end":1856880,"confidence":0.6051206000000000084781959230895154178142547607421875},{"sentiment":"NEUTRAL","speaker":"B","text":"So in relation to the neglect, what immediate effects did you experience?","start":1859875,"end":1863638,"confidence":0.73715059999999998918696064720279537141323089599609375},{"sentiment":"NEGATIVE","speaker":"A","text":"I mean, worthless.","start":1865680,"end":1868783,"confidence":0.8689959000000000433061586591065861284732818603515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, all my self-respect.","start":1870002,"end":1873015,"confidence":0.6563052000000000330004468196420930325984954833984375},{"sentiment":"NEGATIVE","speaker":"B","text":"As in, you like lost all your self-respect?","start":1876550,"end":1878543,"confidence":0.868087229999999987484216035227291285991668701171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, a lot.","start":1878719,"end":1879458,"confidence":0.650149639999999973127842167741619050502777099609375},{"sentiment":"NEGATIVE","speaker":"A","text":"I mean, whatever respect I did have for myself, it was gone.","start":1879507,"end":1881499,"confidence":0.529085400000000039000269680400379002094268798828125},{"sentiment":"NEGATIVE","speaker":"A","text":"I absolutely despised my family because of this.","start":1883511,"end":1886245,"confidence":0.97685074999999998990318772484897635877132415771484375},{"sentiment":"NEUTRAL","speaker":"C","text":"Do you know anything about why you were put into care?","start":1886746,"end":1889124,"confidence":0.6389506499999999533656591665931046009063720703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, just life.","start":1894810,"end":1898014,"confidence":0.564058839999999950265419101924635469913482666015625},{"sentiment":"NEGATIVE","speaker":"A","text":"I just hated life.","start":1898952,"end":1902027,"confidence":0.97006153999999999992809307514107786118984222412109375},{"sentiment":"POSITIVE","speaker":"B","text":"That's perfectly fine, Richard.","start":1904929,"end":1906272,"confidence":0.6842740000000000488711293655796907842159271240234375},{"sentiment":"NEGATIVE","speaker":"B","text":"And we're now going to go into relation to the emotional abuse.","start":1906872,"end":1910676,"confidence":0.52634597000000005184716656003729440271854400634765625},{"sentiment":"NEUTRAL","speaker":"B","text":"What immediate effects did you experience?","start":1910822,"end":1912344,"confidence":0.83028500000000005076827847005915828049182891845703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Was there any fear, shame?","start":1912441,"end":1913559,"confidence":0.620450799999999969003283695201389491558074951171875},{"sentiment":"NEGATIVE","speaker":"B","text":"Sleep problems, bedwetting, running away, behaviour, or school changes?","start":1914094,"end":1917454,"confidence":0.73687800000000003297628836662624962627887725830078125},{"sentiment":"NEGATIVE","speaker":"A","text":"I couldn't run away because we were obviously locked in.","start":1918213,"end":1923377,"confidence":0.50961920000000004993268021280528046190738677978515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, what else?","start":1923636,"end":1927247,"confidence":0.76018189999999996597779272633488290011882781982421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Emotional.","start":1928409,"end":1929184,"confidence":0.6335461000000000009180212146020494401454925537109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, just take your time.","start":1929926,"end":1933073,"confidence":0.79041576000000002277801058880868367850780487060546875},{"sentiment":"NEUTRAL","speaker":"B","text":"It's best to try and maybe think of it as like, how do you remember how it made you feel?","start":1933235,"end":1938135,"confidence":0.79213666999999998719061977681121788918972015380859375},{"sentiment":"NEGATIVE","speaker":"A","text":"Oh gosh.","start":1939009,"end":1939438,"confidence":0.5314380499999999951654672258882783353328704833984375},{"sentiment":"NEGATIVE","speaker":"A","text":"Worthless, just like I was a nobody.","start":1940707,"end":1943397,"confidence":0.7365467999999999459959099112893454730510711669921875},{"sentiment":"NEUTRAL","speaker":"A","text":"I just felt\u2014 and I was existing but not living, you know what I mean?","start":1944434,"end":1951844,"confidence":0.55810605999999995940896724277990870177745819091796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":1952422,"end":1952840,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"I just felt that there was\u2014 I mean, I had a name, but that was all I had.","start":1953964,"end":1957515,"confidence":0.81090969999999995554418319443357177078723907470703125},{"sentiment":"NEGATIVE","speaker":"A","text":"I was a nobody, and I was treated like a nobody.","start":1957885,"end":1961988,"confidence":0.8997597699999999587561205771635286509990692138671875},{"sentiment":"NEGATIVE","speaker":"A","text":"I was treated like a problem child.","start":1962343,"end":1964088,"confidence":0.964041350000000019093704395345412194728851318359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, so I just couldn't run away as I was locked in.","start":1980707,"end":1982887,"confidence":0.56874937000000003184396746291895397007465362548828125},{"sentiment":"NEGATIVE","speaker":"B","text":"I felt worthless, like I was a nobody.","start":1982985,"end":1984840,"confidence":0.95700289999999998968860381864942610263824462890625},{"sentiment":"NEUTRAL","speaker":"B","text":"I was not living, I was just existing.","start":1985100,"end":1986516,"confidence":0.602927699999999955338125801063142716884613037109375},{"sentiment":"NEUTRAL","speaker":"B","text":"I felt like all I had was my name.","start":1987340,"end":1989078,"confidence":0.57196959999999996693276216319645754992961883544921875},{"sentiment":"NEGATIVE","speaker":"B","text":"I was treated as a problem child.","start":1989242,"end":1990554,"confidence":0.9605757600000000007156586434575729072093963623046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yep.","start":1991243,"end":1991484,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"POSITIVE","speaker":"B","text":"No problem.","start":1992431,"end":1993057,"confidence":0.6486826999999999454615817739977501332759857177734375},{"sentiment":"NEGATIVE","speaker":"B","text":"And then again, and this is just in relation to the physical abuse which you suffered, what immediate effects did you experience from the physical abuse?","start":1993795,"end":2002318,"confidence":0.579722999999999988318677424103952944278717041015625},{"sentiment":"NEGATIVE","speaker":"A","text":"To be honest with you, James, I've become numb.","start":2003281,"end":2005207,"confidence":0.60034233000000003510621127134072594344615936279296875},{"sentiment":"NEUTRAL","speaker":"A","text":"I've come numb to it, and it just\u2014 it became part of life.","start":2005785,"end":2008914,"confidence":0.6332183000000000117069021143834106624126434326171875},{"sentiment":"NEUTRAL","speaker":"A","text":"I was\u2014 I just accepted it.","start":2017895,"end":2019198,"confidence":0.634103300000000036362735045258887112140655517578125},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, you couldn't do anything else but\u2014 you're locked in, you couldn't do nothing, you couldn't run in to speak to your mum.","start":2019745,"end":2025070,"confidence":0.5596149599999999946220441415789537131786346435546875},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, you had nobody to turn to.","start":2025681,"end":2026968,"confidence":0.50061409999999995079633663408458232879638671875},{"sentiment":"NEUTRAL","speaker":"C","text":"I'll move on now to the quarry at home, which was house number 1\u2014 oh, was it number 11?","start":2029408,"end":2038028,"confidence":0.90703546999999995481545056463801302015781402587890625},{"sentiment":"NEGATIVE","speaker":"C","text":"Sorry, that's that.","start":2038110,"end":2039281,"confidence":0.506210700000000013432099876808933913707733154296875},{"sentiment":"NEUTRAL","speaker":"C","text":"Yeah.","start":2039677,"end":2040006,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"C","text":"When you were there, was that in a house or was it in like a\u2014 The final\u2014 oh, sorry.","start":2041956,"end":2046270,"confidence":0.67511182999999996834361581932171247899532318115234375},{"sentiment":"NEUTRAL","speaker":"B","text":"So there's only 3 more questions in relation to this care setting.","start":2046607,"end":2049237,"confidence":0.8632427000000000294477331408415921032428741455078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Did anyone witness, know about it, or experience something similar?","start":2049830,"end":2053166,"confidence":0.86930823000000001510301217422238551080226898193359375},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, everybody knew what was going on there.","start":2054381,"end":2057271,"confidence":0.68802160000000001094377921617706306278705596923828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Everybody knew it, like.","start":2057432,"end":2060270,"confidence":0.61559109999999994666808333931840024888515472412109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Can you remember any names?","start":2061281,"end":2062548,"confidence":0.85805357000000004319417712395079433917999267578125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I was only there for a short period of time, only 3 weeks, as I say.","start":2062981,"end":2066429,"confidence":0.77847045999999997523133288268581964075565338134765625},{"sentiment":"NEUTRAL","speaker":"A","text":"I can't remember.","start":2066990,"end":2067535,"confidence":0.52505690000000004857838575844652950763702392578125},{"sentiment":"POSITIVE","speaker":"B","text":"That's perfectly fine.","start":2067927,"end":2070321,"confidence":0.64607449999999999601385525238583795726299285888671875},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, as I see it, it was just\u2014 it was life, it was normal.","start":2072666,"end":2077165,"confidence":0.63291010000000003099529521932709030807018280029296875},{"sentiment":"NEUTRAL","speaker":"C","text":"Um, can you remember anything about your daily life there?","start":2078420,"end":2081022,"confidence":0.83384049999999998448174665099941194057464599609375},{"sentiment":"NEUTRAL","speaker":"C","text":"So what was the actual college itself like?","start":2081119,"end":2083058,"confidence":0.79289080000000000669757582727470435202121734619140625},{"sentiment":"NEUTRAL","speaker":"A","text":"And I think it was normal for the staff just to, to do it, and it was just accepted.","start":2083365,"end":2087260,"confidence":0.654898100000000038534153645741753280162811279296875},{"sentiment":"NEUTRAL","speaker":"C","text":"Okay, what about any of the food?","start":2098223,"end":2100841,"confidence":0.8519963600000000081280404629069380462169647216796875},{"sentiment":"NEUTRAL","speaker":"C","text":"Can you remember what any of the food was like?","start":2100906,"end":2102344,"confidence":0.87626236999999995713750422510202042758464813232421875},{"sentiment":"NEUTRAL","speaker":"C","text":"Okay.","start":2106379,"end":2106656,"confidence":0.58435179999999997679793750648968853056430816650390625},{"sentiment":"NEUTRAL","speaker":"C","text":"And did you do schoolwork?","start":2108520,"end":2110826,"confidence":0.7718610999999999666698613509652204811573028564453125},{"sentiment":"NEUTRAL","speaker":"B","text":"So, but everyone knew, everybody knew what was going on there.","start":2112399,"end":2114670,"confidence":0.678217599999999976034814608283340930938720703125},{"sentiment":"NEUTRAL","speaker":"B","text":"I can't remember the names as I was only there for 3 weeks.","start":2114992,"end":2117328,"confidence":0.563404699999999980519760356401093304157257080078125},{"sentiment":"NEUTRAL","speaker":"B","text":"It was life to me at this point.","start":2117892,"end":2119342,"confidence":0.56960076000000003926260205844300799071788787841796875},{"sentiment":"NEUTRAL","speaker":"B","text":"I was like, I was led to believe that this was that it was normal behaviour, that it was also normal for the staff to do it, like it was accepted.","start":2119600,"end":2127118,"confidence":0.73224425000000004093436700713937170803546905517578125},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, it's just been\u2014 if you've done something wrong, you get punished.","start":2127327,"end":2130249,"confidence":0.797143099999999993343635651399381458759307861328125},{"sentiment":"NEGATIVE","speaker":"A","text":"And yeah, a kick or a punch was a punishment, and that's just become the norm.","start":2130619,"end":2134408,"confidence":0.75208770000000002564632950452505610883235931396484375},{"sentiment":"NEUTRAL","speaker":"C","text":"Yeah.","start":2134713,"end":2134890,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"C","text":"What about hygiene-wise?","start":2135050,"end":2136190,"confidence":0.80551150000000004691713684223941527307033538818359375},{"sentiment":"NEUTRAL","speaker":"C","text":"Did you get any toiletries, you know, shower gel, shampoo, toothpaste?","start":2136319,"end":2140927,"confidence":0.8415861000000000036180836104904301464557647705078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Was that provided?","start":2141473,"end":2145937,"confidence":0.8452224999999999877076106713502667844295501708984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Did you ever tell anyone or try to get help?","start":2149438,"end":2151849,"confidence":0.7550396299999999616403556501609273254871368408203125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I had nobody I could tell because everybody that I knew was in the system.","start":2152733,"end":2157491,"confidence":0.65336220000000000407425204684841446578502655029296875},{"sentiment":"NEUTRAL","speaker":"C","text":"And what about clothes?","start":2158132,"end":2159133,"confidence":0.7409860999999999808807160661672241985797882080078125},{"sentiment":"NEUTRAL","speaker":"C","text":"Were you given any fresh clothing?","start":2159198,"end":2160773,"confidence":0.87824553000000005198444341658614575862884521484375},{"sentiment":"NEGATIVE","speaker":"A","text":"I mean, who would believe us as children?","start":2163502,"end":2164850,"confidence":0.678424600000000044275338950683362782001495361328125},{"sentiment":"NEGATIVE","speaker":"A","text":"We were never believed, never.","start":2164997,"end":2166325,"confidence":0.8012869400000000030814817364444024860858917236328125},{"sentiment":"NEUTRAL","speaker":"B","text":"And then Robert, finally, what was different at this placement compared with the others?","start":2182441,"end":2187584,"confidence":0.88375585999999994868403518921695649623870849609375},{"sentiment":"NEGATIVE","speaker":"A","text":"You couldn't go.","start":2189900,"end":2190445,"confidence":0.580691340000000000287627699435688555240631103515625},{"sentiment":"NEUTRAL","speaker":"A","text":"I couldn't escape.","start":2190616,"end":2191230,"confidence":0.5654846399999999828622776476549915969371795654296875},{"sentiment":"NEUTRAL","speaker":"A","text":"I had to accept what was coming or what I was getting.","start":2193996,"end":2196960,"confidence":0.77815204999999998403126255652750842273235321044921875},{"sentiment":"POSITIVE","speaker":"C","text":"Yeah, absolutely.","start":2208494,"end":2211943,"confidence":0.50143020000000004809947995454422198235988616943359375},{"sentiment":"NEUTRAL","speaker":"B","text":"So now that concludes, um, your second care setting, um, being at the assessment centre.","start":2213249,"end":2218338,"confidence":0.83735700000000001796962578737293370068073272705078125},{"sentiment":"NEGATIVE","speaker":"B","text":"Um, I know, again, apologise for the, uh, tediousness of the questions, but We'll be going through the final set of 12 questions again, this time in relation to your final care setting.","start":2218839,"end":2232757,"confidence":0.515777200000000046742343329242430627346038818359375},{"sentiment":"NEUTRAL","speaker":"B","text":"So Richard, could you kindly just confirm the institutional name, the location, approximate date and age, and who placed you there?","start":2233111,"end":2241860,"confidence":0.93243646999999996172192595622618682682514190673828125},{"sentiment":"NEUTRAL","speaker":"A","text":"It was St Catherine's.","start":2242566,"end":2244749,"confidence":0.8599115999999999981895371092832647264003753662109375},{"sentiment":"NEUTRAL","speaker":"A","text":"It was adjacent to the assessment centre in Edinburgh, Howden Hall.","start":2245616,"end":2251267,"confidence":0.91721960000000002377618102400447241961956024169921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Liberton.","start":2253333,"end":2254286,"confidence":0.6987088299999999474465539606171660125255584716796875},{"sentiment":"NEUTRAL","speaker":"A","text":"I was placed in there by the Children's Panel after my 3-week initial assessment period was over.","start":2254383,"end":2261066,"confidence":0.85926086000000001519083525636233389377593994140625},{"sentiment":"NEUTRAL","speaker":"A","text":"I was roughly 14, 15, probably near the 15 mark.","start":2262748,"end":2268643,"confidence":0.9087339599999999517621063205297105014324188232421875},{"sentiment":"NEUTRAL","speaker":"C","text":"Okay, are you okay?","start":2268967,"end":2270198,"confidence":0.76903354999999995467163671492016874253749847412109375},{"sentiment":"NEUTRAL","speaker":"C","text":"Yeah, take your time.","start":2271796,"end":2273115,"confidence":0.77305995999999999046536913738236762583255767822265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, so St.","start":2283298,"end":2283860,"confidence":0.65087134000000002043151425823452882468700408935546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Catharine's Unit's adjacent to the assessment centre, Howden Hall, Liverpool.","start":2283940,"end":2288099,"confidence":0.91753775000000004080646931470255367457866668701171875},{"sentiment":"NEUTRAL","speaker":"B","text":"I was placed in there by the Children's Panel once my 3-week assessment was over.","start":2288677,"end":2292113,"confidence":0.8705240499999999936875383355072699487209320068359375},{"sentiment":"NEUTRAL","speaker":"B","text":"How old did you say you were at the time?","start":2292611,"end":2294168,"confidence":0.8779285999999999479115331268985755741596221923828125},{"sentiment":"NEUTRAL","speaker":"A","text":"About 15, 14 and a half, 15.","start":2294329,"end":2296368,"confidence":0.8987600000000000033395508580724708735942840576171875},{"sentiment":"NEUTRAL","speaker":"B","text":"And the next question, um, what type of setting was it and how long were you there?","start":2303444,"end":2306825,"confidence":0.89959460000000002199982418460422195494174957275390625},{"sentiment":"POSITIVE","speaker":"A","text":"It was an open setting, an open children's home.","start":2307533,"end":2310447,"confidence":0.6325317999999999774018988318857736885547637939453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Uh, I was there just under a year, I believe.","start":2311719,"end":2314678,"confidence":0.84185239999999994520152313270955346524715423583984375},{"sentiment":"NEUTRAL","speaker":"A","text":"So just over a year, just under a year, and I'm sure it's just under a year.","start":2323489,"end":2326533,"confidence":0.64195100000000004936140385325415991246700286865234375},{"sentiment":"POSITIVE","speaker":"B","text":"No problem, no problem.","start":2330536,"end":2331933,"confidence":0.62209429999999998894821828798740170896053314208984375},{"sentiment":"NEUTRAL","speaker":"B","text":"So now, um, again, we're just going to go through a brief description of what your ordinary day life was like at St Catherine's unit.","start":2333154,"end":2340122,"confidence":0.8911651400000000222689777729101479053497314453125},{"sentiment":"NEUTRAL","speaker":"B","text":"So as the same with the previous, we'll start off with the accommodation.","start":2340636,"end":2344859,"confidence":0.89934133999999998909657961121411062777042388916015625},{"sentiment":"NEUTRAL","speaker":"B","text":"Could you kindly just confirm what the accommodation was like?","start":2345373,"end":2347958,"confidence":0.89516556000000002679684030226781032979488372802734375},{"sentiment":"NEUTRAL","speaker":"A","text":"It was a bedroom, um, well, dorm with 5 boys in it.","start":2348263,"end":2353321,"confidence":0.87540859999999998120046029725926928222179412841796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, had 5 bays.","start":2355998,"end":2357027,"confidence":0.7032576999999999856072463444434106349945068359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":2357445,"end":2357703,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And was there any windows?","start":2358652,"end":2359649,"confidence":0.82082230000000000469384531243122182786464691162109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, there was a window.","start":2360437,"end":2361161,"confidence":0.71854099999999998527044908769312314689159393310546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, yeah.","start":2361322,"end":2363155,"confidence":0.493536470000000004887397153652273118495941162109375},{"sentiment":"NEUTRAL","speaker":"B","text":"So there's windows to allow natural light.","start":2365070,"end":2367192,"confidence":0.76005000000000000337507799486047588288784027099609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Was there ever a toilet in this, um, in your dorm?","start":2369670,"end":2372201,"confidence":0.7844918400000000513472286911564879119396209716796875},{"sentiment":"NEGATIVE","speaker":"A","text":"No, no, not at all.","start":2372590,"end":2373872,"confidence":0.595920739999999948821596262860111892223358154296875},{"sentiment":"NEUTRAL","speaker":"B","text":"What was the overall hygiene like of the dorms?","start":2386069,"end":2390349,"confidence":0.8689742000000000299309022011584602296352386474609375},{"sentiment":"POSITIVE","speaker":"A","text":"It was better, definitely better.","start":2390672,"end":2393207,"confidence":0.94503789999999998627799868700094521045684814453125},{"sentiment":"NEUTRAL","speaker":"A","text":"There was more women involved in the care there.","start":2394531,"end":2397875,"confidence":0.7892848999999999559662455794750712811946868896484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, and can you remember what your daily routine was like?","start":2405231,"end":2408493,"confidence":0.87027745999999994719331652959226630628108978271484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, it was pretty systematic.","start":2410803,"end":2413817,"confidence":0.79349583000000001309359731749282218515872955322265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Again, you would get up, um, you would go down, down for breakfast.","start":2413898,"end":2420221,"confidence":0.9043512000000000217170281757717020809650421142578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, um, no, I think you just go after breakfast, you would go then most of the time I was a day pupil at my high school, so I would be travelling in the bus to the high school.","start":2423606,"end":2442019,"confidence":0.8291897999999999768760972074232995510101318359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Hold on one moment.","start":2443008,"end":2447010,"confidence":0.7665243999999999946481921142549254000186920166015625},{"sentiment":"NEUTRAL","speaker":"B","text":"You take a day bus to the, to the high school?","start":2452170,"end":2455358,"confidence":0.88862883999999997541863194783218204975128173828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, yeah, not, not, not initially, but once, once you were there for a while, I was getting the day bus.","start":2455809,"end":2460898,"confidence":0.710264439999999996899759935331530869007110595703125},{"sentiment":"NEUTRAL","speaker":"A","text":"But initially It would be that they had some, like, say, a classroom environment, but again, there was never any lessons being taught.","start":2460962,"end":2469113,"confidence":0.54622172999999996090281229044194333255290985107421875},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, we're all different ages and, you know, I mean, so they couldn't categorise us like that.","start":2470958,"end":2478542,"confidence":0.67963240000000002538627086323685944080352783203125},{"sentiment":"NEGATIVE","speaker":"A","text":"It was just impossible to do so.","start":2478590,"end":2480520,"confidence":0.6373284500000000463160176877863705158233642578125},{"sentiment":"NEUTRAL","speaker":"C","text":"Are you okay?","start":2487976,"end":2492480,"confidence":0.79175180000000000557491830477374605834484100341796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":2493506,"end":2494821,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"So I've got so far, um, the bedroom slash door had 5 bars.","start":2496071,"end":2499743,"confidence":0.81642139999999996380353195490897633135318756103515625},{"sentiment":"NEUTRAL","speaker":"B","text":"There was, uh, there were windows to allow natural light.","start":2499839,"end":2502163,"confidence":0.845068500000000000227373675443232059478759765625},{"sentiment":"NEGATIVE","speaker":"B","text":"There was no open toilet in the dorms.","start":2502500,"end":2504039,"confidence":0.61674803000000000263725041804718784987926483154296875},{"sentiment":"POSITIVE","speaker":"B","text":"The overall hygiene was better.","start":2504103,"end":2505466,"confidence":0.68387830000000005004068270864081569015979766845703125},{"sentiment":"NEUTRAL","speaker":"B","text":"There were more women involved in the care there.","start":2505931,"end":2507630,"confidence":0.7851804000000000005599076757789589464664459228515625},{"sentiment":"NEUTRAL","speaker":"B","text":"My routine was systematic again: get up, down for breakfast.","start":2508031,"end":2511333,"confidence":0.83868719999999996606021568368305452167987823486328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Most of the time I was a day pupil at my high school.","start":2511478,"end":2513674,"confidence":0.87689099999999997603339352281182073056697845458984375},{"sentiment":"NEUTRAL","speaker":"B","text":"I would take a day bus to the high school.","start":2514267,"end":2515854,"confidence":0.77155969999999995945216824111412279307842254638671875},{"sentiment":"NEUTRAL","speaker":"B","text":"Not initially, it would be a classroom environment in the unit.","start":2516207,"end":2519068,"confidence":0.87067890000000003336566578582278452813625335693359375},{"sentiment":"NEGATIVE","speaker":"B","text":"There was no education though.","start":2519572,"end":2520807,"confidence":0.495848300000000019593926481320522725582122802734375},{"sentiment":"NEUTRAL","speaker":"B","text":"With the mixed ages and abilities, this was impossible to categorise.","start":2521133,"end":2524676,"confidence":0.481223879999999992751469335416913963854312896728515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yep.","start":2528091,"end":2528495,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Can you remember what the overall food was like?","start":2528576,"end":2531183,"confidence":0.9143250000000000543565192856476642191410064697265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Did you have 3 meals a day?","start":2531248,"end":2532463,"confidence":0.89436199999999999032951336630503647029399871826171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Was there any choice?","start":2532706,"end":2533823,"confidence":0.78908809999999995898889437739853747189044952392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"No choice, no.","start":2534973,"end":2535539,"confidence":0.58825780000000005287574822432361543178558349609375},{"sentiment":"NEUTRAL","speaker":"A","text":"It was take it or leave it.","start":2535620,"end":2536446,"confidence":0.70773405000000000342197381542064249515533447265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":2537700,"end":2538816,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"And then there's breakfast, pretty standard breakfast, which was usually porridge, I think it was at the time.","start":2539205,"end":2546439,"confidence":0.78719704999999995376214201314724050462245941162109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, yeah, um, it's just standard.","start":2547352,"end":2551317,"confidence":0.724911300000000036192204788676463067531585693359375},{"sentiment":"NEUTRAL","speaker":"A","text":"There was no choice.","start":2551430,"end":2552094,"confidence":0.6500285999999999564380459560197778046131134033203125},{"sentiment":"NEUTRAL","speaker":"A","text":"You just\u2014 it was there.","start":2552353,"end":2553793,"confidence":0.7518109699999999673281081413733772933483123779296875},{"sentiment":"NEUTRAL","speaker":"A","text":"If you ate it, you ate it.","start":2554214,"end":2554893,"confidence":0.55328759999999999052988641778938472270965576171875},{"sentiment":"NEGATIVE","speaker":"A","text":"If you didn't eat it, then you went hungry.","start":2554942,"end":2556916,"confidence":0.72738373000000000612175199421471916139125823974609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Was you ever provided clothing when you was there?","start":2563868,"end":2565511,"confidence":0.8621277000000000523272092323168180882930755615234375},{"sentiment":"NEUTRAL","speaker":"A","text":"With other\u2014 what, sorry?","start":2566445,"end":2567186,"confidence":0.55974040000000002681446176211466081440448760986328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Was you ever provided clothing?","start":2567589,"end":2569006,"confidence":0.83241039999999999476898437933414243161678314208984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, because I had to attend school, so yes, I was.","start":2569667,"end":2572389,"confidence":0.59671229999999997328785639183479361236095428466796875},{"sentiment":"NEUTRAL","speaker":"B","text":"And with the clothing, what was provided, would you say it was adequate and clean?","start":2581319,"end":2584989,"confidence":0.87846889999999999698587771490565501153469085693359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, it's adequate, I suppose.","start":2586287,"end":2589428,"confidence":0.74268319999999998781703425265732221305370330810546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I mean, it couldn't really be to the extent of his previous establishments because you're in the public domain.","start":2589572,"end":2596446,"confidence":0.71329480000000000661231069898349232971668243408203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":2597023,"end":2598161,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And do you remember what your access to contacting your family was like?","start":2612792,"end":2618391,"confidence":0.76598109999999997032915644012973643839359283447265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Would you ever refuse to access?","start":2618456,"end":2620074,"confidence":0.60106210000000004356479621492326259613037109375},{"sentiment":"NEUTRAL","speaker":"A","text":"As time went on there, I actually had weekend access home.","start":2624028,"end":2628124,"confidence":0.75683515999999995127467400379828177392482757568359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Was this ever threatened to be taken away from you?","start":2633398,"end":2635360,"confidence":0.50737569999999998504591758319293148815631866455078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh yeah, constantly.","start":2635490,"end":2636415,"confidence":0.647232999999999947249307297170162200927734375},{"sentiment":"NEGATIVE","speaker":"A","text":"If you misbehave, it'll be taken away from you.","start":2636545,"end":2637875,"confidence":0.91239389999999997993285205666325055062770843505859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh yeah.","start":2638470,"end":2639968,"confidence":0.53645920000000002492157591404975391924381256103515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, buddy.","start":2646930,"end":2648144,"confidence":0.6603854300000000510095787831232883036136627197265625},{"sentiment":"NEUTRAL","speaker":"C","text":"Yeah, I'm just making sure that you knew.","start":2648905,"end":2655203,"confidence":0.79781880000000005015436954636243171989917755126953125},{"sentiment":"NEUTRAL","speaker":"B","text":"So how did the staff\u2014 how did the other children generally treat you here?","start":2660410,"end":2664767,"confidence":0.78034959999999997659614336953382007777690887451171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, because I was one of the older ones now.","start":2666612,"end":2668021,"confidence":0.83260710000000004438192036104737780988216400146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, and how did the staff genuinely treat you?","start":2675834,"end":2680516,"confidence":0.675769269999999977471816237084567546844482421875},{"sentiment":"NEUTRAL","speaker":"A","text":"If you followed orders, okay.","start":2681719,"end":2684676,"confidence":0.76837146000000000611862560617737472057342529296875},{"sentiment":"NEUTRAL","speaker":"A","text":"If not, again, you get the dig, you get the punch.","start":2686796,"end":2690208,"confidence":0.6412356999999999640493797414819709956645965576171875},{"sentiment":"NEUTRAL","speaker":"A","text":"You would get\u2014 I mean, many times I was dragged by the hair into the office.","start":2693680,"end":2696452,"confidence":0.48750627000000001931567794599686749279499053955078125},{"sentiment":"NEUTRAL","speaker":"A","text":"The office was the place that it would happen.","start":2696694,"end":2698806,"confidence":0.7466314400000000350843265550793148577213287353515625},{"sentiment":"NEUTRAL","speaker":"B","text":"You would get a dig.","start":2700300,"end":2702039,"confidence":0.59283909999999995221742210560478270053863525390625},{"sentiment":"NEUTRAL","speaker":"B","text":"When you get a dig, is that again to the ribs and to the genitals?","start":2702667,"end":2705502,"confidence":0.7580594400000000288031287709600292146205902099609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Punch to the ribs, yeah.","start":2705566,"end":2706275,"confidence":0.6701894999999999935624828140134923160076141357421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, yeah, never nothing visible.","start":2706550,"end":2708448,"confidence":0.71444636999999999726895794083247892558574676513671875},{"sentiment":"NEUTRAL","speaker":"A","text":"You know, I mean, never ever mark you.","start":2708710,"end":2710428,"confidence":0.6526948999999999667664951630285941064357757568359375},{"sentiment":"NEUTRAL","speaker":"C","text":"And did you say this mainly occurred in the office?","start":2719190,"end":2720529,"confidence":0.8059979999999999922266624707845039665699005126953125},{"sentiment":"NEUTRAL","speaker":"C","text":"Yeah, you could take taken into office.","start":2720697,"end":2732810,"confidence":0.74746210000000001816289341149968095123767852783203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, out of sight, everybody else.","start":2733179,"end":2735027,"confidence":0.68576369999999997606465740318526513874530792236328125},{"sentiment":"NEUTRAL","speaker":"B","text":"And sometimes dragged by your hair, is that correct?","start":2736328,"end":2738047,"confidence":0.6856598000000000414644318880164064466953277587890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh yeah, yeah, regular.","start":2738095,"end":2738899,"confidence":0.66868066999999997701564780072658322751522064208984375},{"sentiment":"POSITIVE","speaker":"A","text":"Yep, yep.","start":2739124,"end":2740457,"confidence":0.480176749999999985529797186245559714734554290771484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And this was a regular occurrence?","start":2740666,"end":2743100,"confidence":0.590293799999999979633003022172488272190093994140625},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, if you stepped out of line.","start":2745363,"end":2746496,"confidence":0.6554735000000000422204493588651530444622039794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, yeah.","start":2746804,"end":2748050,"confidence":0.493536470000000004887397153652273118495941162109375},{"sentiment":"NEUTRAL","speaker":"C","text":"Did anyone else witness that?","start":2748924,"end":2751013,"confidence":0.83117509999999994452224427732289768755435943603515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Can you remember any\u2014 if there were any rules, punishments, isolation, or unsafe arrangements enforced by the staff?","start":2761693,"end":2767312,"confidence":0.69300989999999995649915263129514642059803009033203125},{"sentiment":"NEUTRAL","speaker":"A","text":"No isolation.","start":2767650,"end":2768501,"confidence":0.7026898999999999784193960294942371547222137451171875},{"sentiment":"NEUTRAL","speaker":"A","text":"They couldn't isolate you there because it was open.","start":2768581,"end":2770347,"confidence":0.73552300000000003787903324337094090878963470458984375},{"sentiment":"NEGATIVE","speaker":"A","text":"Um, punishments, you would lose\u2014 um, I'll remember, you'd lose\u2014 they used to have the chance of getting you like a snack in the morning, and they would take that from you.","start":2770845,"end":2782486,"confidence":0.568669859999999971478246152400970458984375},{"sentiment":"NEGATIVE","speaker":"A","text":"You would lose a snack.","start":2782871,"end":2783915,"confidence":0.7048250400000000137623601403902284801006317138671875},{"sentiment":"NEUTRAL","speaker":"A","text":"In the morning.","start":2784092,"end":2784608,"confidence":0.63115270000000001093809487429098226130008697509765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":2785302,"end":2786029,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"And you\u2014 I mean, there's a lot of punishments, I think.","start":2786658,"end":2788998,"confidence":0.5208140599999999675873141313786618411540985107421875},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, there's a lot of work you have to do.","start":2789095,"end":2790403,"confidence":0.5667223999999999595189592582755722105503082275390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Cleaning\u2014 you have to do a lot of cleaning in there.","start":2790532,"end":2792404,"confidence":0.54846643999999999952166263028630055487155914306640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Mopped floors and brushing floors and windows.","start":2792711,"end":2795466,"confidence":0.6973586000000000506560127178090624511241912841796875},{"sentiment":"NEGATIVE","speaker":"A","text":"You're just\u2014 you're just a skibbie.","start":2796561,"end":2797771,"confidence":0.66652469999999996996820073036360554397106170654296875},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, that's perfectly fine.","start":2799120,"end":2802002,"confidence":0.7086173000000000055109694585553370416164398193359375},{"sentiment":"NEGATIVE","speaker":"B","text":"So now, um, we're going to go through, um, what happened there, which we could now consider abuse.","start":2804369,"end":2810291,"confidence":0.499160439999999983040623874330776743590831756591796875},{"sentiment":"NEUTRAL","speaker":"B","text":"And Would you like me to read out again the categories of abuse and what is considered to be a qualifying behaviour?","start":2810804,"end":2817281,"confidence":0.59870020000000001569873120388365350663661956787109375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I just got my questions.","start":2817329,"end":2818887,"confidence":0.71053493000000000900939767234376631677150726318359375},{"sentiment":"POSITIVE","speaker":"B","text":"That's perfectly fine.","start":2819095,"end":2819979,"confidence":0.64607449999999999601385525238583795726299285888671875},{"sentiment":"NEUTRAL","speaker":"B","text":"So looking back, is there anything what you now consider neglect?","start":2820043,"end":2823977,"confidence":0.6091471999999999997754684954998083412647247314453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yep, yep, there is.","start":2824860,"end":2825952,"confidence":0.52395119999999995030748323188163340091705322265625},{"sentiment":"NEGATIVE","speaker":"A","text":"Neglect is obviously neglecting your food in the morning, you lose your snack.","start":2826385,"end":2835553,"confidence":0.93113930000000000308801872961339540779590606689453125},{"sentiment":"NEGATIVE","speaker":"A","text":"You were getting hit.","start":2838442,"end":2840328,"confidence":0.509971900000000033514879760332405567169189453125},{"sentiment":"NEGATIVE","speaker":"A","text":"That was part of neglect.","start":2840474,"end":2841466,"confidence":0.91138280000000004843485612582298927009105682373046875},{"sentiment":"NEGATIVE","speaker":"A","text":"There's a lot of physical abuse, but it's still neglect.","start":2841531,"end":2844229,"confidence":0.88861215000000004504698836171883158385753631591796875},{"sentiment":"NEUTRAL","speaker":"A","text":"And you're just basically just\u2014 you just go on, man.","start":2844742,"end":2847097,"confidence":0.52507420000000004645102080758078955113887786865234375},{"sentiment":"NEGATIVE","speaker":"A","text":"I never got an education the whole time I was in these establishments.","start":2847260,"end":2849304,"confidence":0.89235352999999995038393763024942018091678619384765625},{"sentiment":"NEGATIVE","speaker":"A","text":"And because initially I had to\u2014 there was a classroom there, um, but until I got my leave to go to high school, I never got\u2014 no, man, I was so far behind when I went back to high school, so far.","start":2851010,"end":2861665,"confidence":0.51616293000000001978122554646688513457775115966796875},{"sentiment":"NEUTRAL","speaker":"C","text":"Yeah, but I called it try it, and the guy was like, oh, and I was like, is that not what it's called?","start":2864219,"end":2887127,"confidence":0.70254410000000000469100314148818142712116241455078125},{"sentiment":"NEGATIVE","speaker":"C","text":"I was like, no.","start":2887386,"end":2888018,"confidence":0.5454535000000000355413476427202112972736358642578125},{"sentiment":"NEGATIVE","speaker":"C","text":"What's the worst case look like for you?","start":2889280,"end":2890736,"confidence":0.51699989999999995671231545202317647635936737060546875},{"sentiment":"NEGATIVE","speaker":"B","text":"Is there anything what happened there what you'd now consider as physical abuse?","start":2895621,"end":2898853,"confidence":0.499398999999999981813658678220235742628574371337890625},{"sentiment":"NEGATIVE","speaker":"A","text":"Physical abuse?","start":2900010,"end":2900299,"confidence":0.66006489999999995443857869759085588157176971435546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, yeah.","start":2900364,"end":2900944,"confidence":0.493536470000000004887397153652273118495941162109375},{"sentiment":"NEGATIVE","speaker":"A","text":"And nobody deserves the right to be hit if you don't follow orders or dragged into an office.","start":2901169,"end":2905743,"confidence":0.86961484000000000005314859663485549390316009521484375},{"sentiment":"NEGATIVE","speaker":"B","text":"Did anything happen there what you would now consider abuse, um, being either emotional or sexual?","start":2927336,"end":2935759,"confidence":0.63085599999999997233857129685929976403713226318359375},{"sentiment":"POSITIVE","speaker":"B","text":"Yes.","start":2936418,"end":2936756,"confidence":0.461038950000000002926725528595852665603160858154296875},{"sentiment":"NEUTRAL","speaker":"B","text":"And is that for both?","start":2937769,"end":2938557,"confidence":0.82566499999999998227195874278550036251544952392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, well, the emotional part of things is being there.","start":2939537,"end":2942914,"confidence":0.66899759999999997006625562789849936962127685546875},{"sentiment":"NEGATIVE","speaker":"A","text":"And you know, I mean, dragged and been told nothing.","start":2943689,"end":2948155,"confidence":0.58949083000000002119378450515796430408954620361328125},{"sentiment":"NEUTRAL","speaker":"A","text":"And yeah, definitely emotional.","start":2951310,"end":2952510,"confidence":0.591225600000000017786305761546827852725982666015625},{"sentiment":"NEGATIVE","speaker":"A","text":"And at the same time, I had no emotions.","start":2952607,"end":2954406,"confidence":0.5572679000000000382186726710642687976360321044921875},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, I was emotionless.","start":2956050,"end":2957152,"confidence":0.57101243999999995448746403781115077435970306396484375},{"sentiment":"NEGATIVE","speaker":"A","text":"That was worthless in my view.","start":2957217,"end":2959066,"confidence":0.888775199999999987454657457419671118259429931640625},{"sentiment":"NEGATIVE","speaker":"B","text":"So just for being there in general, Being dragged there and being told nothing, I became emotionless as I believe\u2014 I believed I was worthless.","start":2968050,"end":2976950,"confidence":0.8568982000000000542883071830146946012973785400390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yep, yep, that's where you felt to believe.","start":2977191,"end":2979121,"confidence":0.72867830000000000101323394119390286505222320556640625},{"sentiment":"NEUTRAL","speaker":"A","text":"That's the way you're treated.","start":2979266,"end":2980907,"confidence":0.506007129999999971659008224378339946269989013671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, be seen and not heard.","start":2983020,"end":2984320,"confidence":0.677592900000000053495341489906422793865203857421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Be seen but not heard.","start":2990829,"end":2992111,"confidence":0.70740040000000004027924660476855933666229248046875},{"sentiment":"NEGATIVE","speaker":"B","text":"And looking back at your time within St Catherine's, is there anything what you'd now consider as sexual abuse?","start":3006068,"end":3010903,"confidence":0.5038373000000000434539515481446869671344757080078125},{"sentiment":"NEUTRAL","speaker":"A","text":"There was a couple instances, yes.","start":3011706,"end":3013071,"confidence":0.8167693000000000314031467496533878147602081298828125},{"sentiment":"NEUTRAL","speaker":"A","text":"And again, um, in the office, um, I always remember his name because it's similar to my surname, was a Mr Richard Garrie.","start":3013231,"end":3019945,"confidence":0.84493107000000000628148200121358968317508697509765625},{"sentiment":"NEUTRAL","speaker":"A","text":"He was one of, like, say, the housemasters.","start":3021005,"end":3022643,"confidence":0.8853204999999999547100060226512141525745391845703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Mr.","start":3024758,"end":3025033,"confidence":0.5849317000000000543735723113059066236019134521484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Gary, did you say?","start":3025243,"end":3025985,"confidence":0.771786300000000036192204788676463067531585693359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Mick.","start":3026066,"end":3026372,"confidence":0.57576050000000000839150970932678319513797760009765625},{"sentiment":"NEUTRAL","speaker":"C","text":"Mick.","start":3026614,"end":3026808,"confidence":0.57576050000000000839150970932678319513797760009765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Mick.","start":3027437,"end":3027615,"confidence":0.57576050000000000839150970932678319513797760009765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Mick Gary.","start":3027744,"end":3028212,"confidence":0.7666358399999999573282138953800313174724578857421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Gary.","start":3028486,"end":3028857,"confidence":0.64867485000000002504094709365745075047016143798828125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":3029116,"end":3029229,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"So when you say Mick Gary, is that two separate names?","start":3031940,"end":3034471,"confidence":0.85591227000000003055646402572165243327617645263671875},{"sentiment":"NEGATIVE","speaker":"A","text":"Oh no, no, it's one name.","start":3034599,"end":3035756,"confidence":0.5645957999999999810114559295470826327800750732421875},{"sentiment":"NEUTRAL","speaker":"A","text":"MC Gary.","start":3036126,"end":3036881,"confidence":0.74269675999999995585909573492244817316532135009765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, yeah, just wanted to make sure.","start":3037106,"end":3038971,"confidence":0.7562094299999999602590605718432925641536712646484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, was this a teacher?","start":3039421,"end":3040980,"confidence":0.7861466999999999760717628305428661406040191650390625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, he's like the housemaster.","start":3041767,"end":3042635,"confidence":0.62483860000000002177245050916098989546298980712890625},{"sentiment":"NEUTRAL","speaker":"B","text":"He was the housemaster.","start":3044942,"end":3046428,"confidence":0.77285360000000002944631205537007190287113189697265625},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, no problem.","start":3046639,"end":3048513,"confidence":0.57628869999999998707806980746681801974773406982421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Any times, um, that you were dragged into the office.","start":3049224,"end":3051835,"confidence":0.63484540000000000414814849136746488511562347412109375},{"sentiment":"NEUTRAL","speaker":"A","text":"And you always have an option now, getting a punch, rubbing them down below.","start":3053030,"end":3057937,"confidence":0.62476330000000002140581045750877819955348968505859375},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, no problem.","start":3058587,"end":3059351,"confidence":0.57628869999999998707806980746681801974773406982421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Just give me one second.","start":3059400,"end":3060115,"confidence":0.65456280000000000018900436771218664944171905517578125},{"sentiment":"NEGATIVE","speaker":"C","text":"You weren't really given toilet seats, you just had to\u2014 it was awful, but was the soap shared?","start":3081662,"end":3087675,"confidence":0.8243966000000000349245965480804443359375},{"sentiment":"NEUTRAL","speaker":"C","text":"Okay, so that bar of soap would have been shared between all of the lads in there?","start":3089956,"end":3100500,"confidence":0.8876872700000000282472001345013268291950225830078125},{"sentiment":"NEUTRAL","speaker":"C","text":"Quick.","start":3105435,"end":3105550,"confidence":0.54750569999999998405115775312879122793674468994140625},{"sentiment":"NEUTRAL","speaker":"C","text":"How did the staff treat you here?","start":3105682,"end":3107096,"confidence":0.79346320000000003513918045427999459207057952880859375},{"sentiment":"NEUTRAL","speaker":"C","text":"Can you remember their name?","start":3113940,"end":3114806,"confidence":0.85153570000000000650430820314795710146427154541015625},{"sentiment":"NEGATIVE","speaker":"B","text":"So moving on to the next question, um, I know this is going to seem a bit, um, tedious because you've already given one name, but in relation to the neglect, are you able to provide Are you able to confirm, sorry, who was involved or responsible?","start":3120651,"end":3134429,"confidence":0.53838766000000004563474931273958645761013031005859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Mr Richard Garrie, and there was another, meant to be a teacher by the name of Mr Acres.","start":3135800,"end":3139678,"confidence":0.91843620000000003589235575418570078909397125244140625},{"sentiment":"NEUTRAL","speaker":"B","text":"Mr Acres.","start":3140977,"end":3142015,"confidence":0.70207129999999995373372030371683649718761444091796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Acres spelled A-C-R-E-S.","start":3143004,"end":3145097,"confidence":0.77023390000000002686419975361786782741546630859375},{"sentiment":"NEUTRAL","speaker":"B","text":"Sure, it would have been.","start":3145291,"end":3145859,"confidence":0.691757799999999978268760969513095915317535400390625},{"sentiment":"POSITIVE","speaker":"C","text":"Yeah, yeah, yeah.","start":3146151,"end":3147157,"confidence":0.45885107000000002752670980044058524072170257568359375},{"sentiment":"NEUTRAL","speaker":"B","text":"I'll put it in speech marks just in case.","start":3147254,"end":3148730,"confidence":0.83194303999999996701575355473323725163936614990234375},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, he took a very dislike to me.","start":3149540,"end":3152037,"confidence":0.8515128499999999878156131671858020126819610595703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Can you remember what Mr Richard Garrie's role was?","start":3162719,"end":3165190,"confidence":0.912655800000000017035972632584162056446075439453125},{"sentiment":"NEUTRAL","speaker":"A","text":"He was a teacher.","start":3165852,"end":3166175,"confidence":0.7481246999999999758301783003844320774078369140625},{"sentiment":"NEUTRAL","speaker":"B","text":"In relation to the physical abuse, again, could you confirm who was involved or responsible?","start":3176831,"end":3183127,"confidence":0.58974519999999996944239910590113140642642974853515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, predominantly Mr Richard Garrie and Mr Acres.","start":3183886,"end":3187424,"confidence":0.8854080399999999517746118726790882647037506103515625},{"sentiment":"NEUTRAL","speaker":"A","text":"And Mr Acres.","start":3192412,"end":3195724,"confidence":0.7907877599999999507218717553769238293170928955078125},{"sentiment":"NEGATIVE","speaker":"B","text":"And then for the sexual abuse, Mr Richard Garrie.","start":3198690,"end":3201144,"confidence":0.84516763999999999779078052597469650208950042724609375},{"sentiment":"NEGATIVE","speaker":"B","text":"Now this is going to be the most distressing part of the witness statement to finish this off with for the care setting, and so take your time in answering it and we'll get through it as quickly as we possibly can.","start":3214553,"end":3225316,"confidence":0.65108239999999995006874087266623973846435546875},{"sentiment":"NEUTRAL","speaker":"B","text":"In relation to the neglect, could you please provide one clear example of what happened, when and where it occurred, what was happening before, during, and afterwards?","start":3226038,"end":3235149,"confidence":0.820569340000000035928451325162313878536224365234375},{"sentiment":"NEGATIVE","speaker":"A","text":"Neglect in here.","start":3236740,"end":3237889,"confidence":0.6315703999999999762593461127835325896739959716796875},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, this is the last place I was in, and obviously because I had freedom, um, because of the neglect, I rebelled.","start":3238083,"end":3245551,"confidence":0.5086855999999999600191813442506827414035797119140625},{"sentiment":"NEGATIVE","speaker":"A","text":"And I rebelled big time, but out with the care system.","start":3246618,"end":3250790,"confidence":0.79768010000000000303543856716714799404144287109375},{"sentiment":"NEGATIVE","speaker":"A","text":"I rebelled.","start":3251065,"end":3251566,"confidence":0.5700891599999999836967390365316532552242279052734375},{"sentiment":"NEUTRAL","speaker":"B","text":"But this is only in relation to the CUR system.","start":3273657,"end":3275680,"confidence":0.83433484999999996123420942240045405924320220947265625},{"sentiment":"NEUTRAL","speaker":"B","text":"So what happened following this?","start":3287930,"end":3290204,"confidence":0.8382159000000000137475808514864183962345123291015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Uh, what did I do?","start":3291010,"end":3292381,"confidence":0.62136599999999997390176531553152017295360565185546875},{"sentiment":"NEGATIVE","speaker":"B","text":"Yeah, so you stated that, um, for as a clear example of what happened, I spiralled out of control.","start":3293110,"end":3300289,"confidence":0.71424955000000001081872369468328543007373809814453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, yep.","start":3301150,"end":3301909,"confidence":0.58750650000000004258282615410280413925647735595703125},{"sentiment":"NEGATIVE","speaker":"A","text":"I, I just got into trouble, and I was stealing, breaking and entering.","start":3302487,"end":3309328,"confidence":0.86201095999999999275331674652989022433757781982421875},{"sentiment":"NEGATIVE","speaker":"A","text":"I just went off the rails.","start":3310427,"end":3312269,"confidence":0.72594210000000003457643060755799524486064910888671875},{"sentiment":"NEGATIVE","speaker":"A","text":"I just couldn't cope anymore.","start":3312392,"end":3314829,"confidence":0.93171269999999994926298541031428612768650054931640625},{"sentiment":"NEGATIVE","speaker":"A","text":"I just rebelled against everything and everybody.","start":3315503,"end":3317540,"confidence":0.875644859999999969346617945120669901371002197265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I come into contact with.","start":3318069,"end":3319224,"confidence":0.843997200000000002972910806420259177684783935546875},{"sentiment":"NEUTRAL","speaker":"B","text":"And what happened after this?","start":3320090,"end":3321132,"confidence":0.78938454000000002341863591936999000608921051025390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, my time in St.","start":3321757,"end":3324195,"confidence":0.798205849999999994537347447476349771022796630859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Catherine's, when I come to an end, I went back into mainstream schooling.","start":3324259,"end":3329038,"confidence":0.8909222999999999448306198246427811682224273681640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, and I left very quickly.","start":3330177,"end":3333160,"confidence":0.73180290000000003391988911971566267311573028564453125},{"sentiment":"NEUTRAL","speaker":"A","text":"I turned 16 and I left school with nothing, no qualifications.","start":3333625,"end":3338019,"confidence":0.5167317000000000160042645802604965865612030029296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Nothing.","start":3342086,"end":3342489,"confidence":0.51820666000000004114411922273575328290462493896484375},{"sentiment":"NEUTRAL","speaker":"B","text":"So now we are just going to go into one clear example of what happened in relation to the physical abuse.","start":3342570,"end":3347268,"confidence":0.5382474699999999501187630812637507915496826171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Could you kindly confirm where and when did it occur, what happened during, and what happened afterwards?","start":3347820,"end":3353257,"confidence":0.918052850000000031371882869279943406581878662109375},{"sentiment":"NEGATIVE","speaker":"A","text":"It happened as soon as you stepped out of line, as soon as you disobeyed an order or you did something that they didn't like.","start":3354020,"end":3362325,"confidence":0.811911999999999967059238770161755383014678955078125},{"sentiment":"NEGATIVE","speaker":"A","text":"You were then taken in the office for your punishment.","start":3364010,"end":3374609,"confidence":0.7023853700000000088721208157949149608612060546875},{"sentiment":"NEUTRAL","speaker":"B","text":"And sorry to ask, but what would that punishment usually entail?","start":3374835,"end":3384225,"confidence":0.5282704000000000288395085590309463441371917724609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, you had a choice.","start":3384274,"end":3384839,"confidence":0.650946400000000036101255318499170243740081787109375},{"sentiment":"NEUTRAL","speaker":"A","text":"You had a choice of rubbing them down with a blow or a strap.","start":3385098,"end":3387468,"confidence":0.6248226999999999531354433202068321406841278076171875},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm sure it's a strap, is it?","start":3389010,"end":3391229,"confidence":0.79813635000000004993125912733376026153564453125},{"sentiment":"NEUTRAL","speaker":"A","text":"There's a TAWS, you always remember.","start":3391310,"end":3393708,"confidence":0.7703860000000000152198253999813459813594818115234375},{"sentiment":"NEUTRAL","speaker":"B","text":"The what?","start":3394879,"end":3395233,"confidence":0.5974277999999999533287109443335793912410736083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Sorry, how do you pronounce that?","start":3395539,"end":3396506,"confidence":0.55575140000000000650715037409099750220775604248046875},{"sentiment":"NEUTRAL","speaker":"A","text":"T-A-W-S-E.","start":3396908,"end":3398212,"confidence":0.654553799999999963432628646842204034328460693359375},{"sentiment":"NEGATIVE","speaker":"A","text":"That was a name for a posse.","start":3398438,"end":3400096,"confidence":0.61890940000000005394298341343528591096401214599609375},{"sentiment":"NEUTRAL","speaker":"A","text":"T-A-W-S-E.","start":3400596,"end":3401674,"confidence":0.654553799999999963432628646842204034328460693359375},{"sentiment":"NEGATIVE","speaker":"A","text":"And it was a strap with a split in it, and you'd be beaten with that strap.","start":3401739,"end":3406445,"confidence":0.605325160000000028759359338437207043170928955078125},{"sentiment":"NEUTRAL","speaker":"B","text":"With a slit in it?","start":3408720,"end":3409572,"confidence":0.79338520000000001264339744011522270739078521728515625},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":3411430,"end":3411800,"confidence":0.461038950000000002926725528595852665603160858154296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Or you could take the easy option and not get beaten.","start":3412171,"end":3417295,"confidence":0.706580100000000044246917241252958774566650390625},{"sentiment":"NEUTRAL","speaker":"C","text":"Yeah.","start":3417827,"end":3418214,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"C","text":"Okay, and so was this kind of just one time example?","start":3422036,"end":3427007,"confidence":0.8432970600000000427343138653668574988842010498046875},{"sentiment":"NEUTRAL","speaker":"B","text":"And that was Mr Richard Garrie.","start":3427843,"end":3429757,"confidence":0.85269629999999996261550450071808882057666778564453125},{"sentiment":"NEUTRAL","speaker":"A","text":"He was, yeah, he was the only one that done that.","start":3429999,"end":3431528,"confidence":0.77109324999999995231547700313967652618885040283203125},{"sentiment":"NEUTRAL","speaker":"C","text":"You said that is one of the most clear examples of what happened to you, and he was the only one?","start":3431609,"end":3435616,"confidence":0.62323724999999996487787257137824781239032745361328125},{"sentiment":"NEUTRAL","speaker":"C","text":"Yeah.","start":3436375,"end":3436779,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"C","text":"And what about the bar of soap?","start":3437846,"end":3438573,"confidence":0.79466040000000004450697588254115544259548187255859375},{"sentiment":"NEUTRAL","speaker":"C","text":"Was that like a one-time thing?","start":3438718,"end":3440318,"confidence":0.8529876499999999861501009945641271770000457763671875},{"sentiment":"NEUTRAL","speaker":"B","text":"Unless there are any other instances of the sexual abuse, I'm just gonna go ahead, obviously, if you're okay, just to copy obviously what has been said previously in relation to the masturbation in the office.","start":3455380,"end":3469982,"confidence":0.53753620000000001954987283170339651405811309814453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Is there any other instances where you can think of?","start":3470466,"end":3473266,"confidence":0.84014949999999999352695567722548730671405792236328125},{"sentiment":"NEUTRAL","speaker":"A","text":"What?","start":3473864,"end":3474059,"confidence":0.56528650000000002506794771761633455753326416015625},{"sentiment":"NEGATIVE","speaker":"A","text":"No, because honestly, I was 100% actually got him by the throat one day.","start":3474188,"end":3478959,"confidence":0.477488850000000020212809204167569987475872039794921875},{"sentiment":"NEGATIVE","speaker":"B","text":"Say that again, sorry.","start":3479870,"end":3480287,"confidence":0.69085914000000003820645133600919507443904876708984375},{"sentiment":"NEGATIVE","speaker":"A","text":"I actually got him by the throat.","start":3480609,"end":3481702,"confidence":0.70050025000000004649081120078335516154766082763671875},{"sentiment":"NEUTRAL","speaker":"B","text":"Oh, did you?","start":3482216,"end":3482489,"confidence":0.753117739999999979971789798582904040813446044921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Hold on, hold on, we'll, um, I'll, um, we'll, we will, uh, make note of that once I've just got the copy and paste and put what actually happened for in relation to that.","start":3482602,"end":3493503,"confidence":0.88263089999999999601953959427191875874996185302734375},{"sentiment":"NEGATIVE","speaker":"C","text":"Sounds horrible, it's just the easiest way to say it, just to be straightforward, isn't it?","start":3496920,"end":3502400,"confidence":0.67124397000000002311281832589884288609027862548828125},{"sentiment":"NEUTRAL","speaker":"C","text":"So the soap is quite a regular thing, what about the stings?","start":3502400,"end":3504700,"confidence":0.835567240000000044375383367878384888172149658203125},{"sentiment":"NEUTRAL","speaker":"C","text":"That quite regular as well?","start":3504700,"end":3506260,"confidence":0.84446509999999996853858874601428396999835968017578125},{"sentiment":"NEGATIVE","speaker":"C","text":"Do these stings leave marks, leave injuries?","start":3508180,"end":3511640,"confidence":0.67927539999999997366586512725916691124439239501953125},{"sentiment":"NEUTRAL","speaker":"B","text":"So I've just started to put that in.","start":3514060,"end":3516020,"confidence":0.84129149999999996989430428584455512464046478271484375},{"sentiment":"NEUTRAL","speaker":"B","text":"One time I gripped Mr Richard Garrie by the throat.","start":3516020,"end":3518070,"confidence":0.607920800000000038920688893995247781276702880859375},{"sentiment":"NEGATIVE","speaker":"A","text":"Yep, because I wouldn't do what he wanted me to do and I just snapped.","start":3518440,"end":3521500,"confidence":0.88098069999999994994510643664398230612277984619140625},{"sentiment":"NEUTRAL","speaker":"B","text":"What happened following this?","start":3525396,"end":3529278,"confidence":0.83152769999999998074002860448672436177730560302734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Nothing.","start":3530405,"end":3530614,"confidence":0.51820666000000004114411922273575328290462493896484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Nothing at all.","start":3531371,"end":3531967,"confidence":0.5988767999999999869231714910711161792278289794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":3532595,"end":3532821,"confidence":0.58435179999999997679793750648968853056430816650390625},{"sentiment":"NEGATIVE","speaker":"A","text":"And it was so bizarre, it just stopped because he couldn't\u2014 I was, I was, I was a big lad and he couldn't, he just couldn't deal with it.","start":3532901,"end":3542344,"confidence":0.6191489999999999493951463591656647622585296630859375},{"sentiment":"NEUTRAL","speaker":"C","text":"Um, right.","start":3543736,"end":3544332,"confidence":0.64107996000000000424989821112831123173236846923828125},{"sentiment":"NEGATIVE","speaker":"C","text":"Did you experience any fear, shame, sleep problems, bedwetting?","start":3545042,"end":3548639,"confidence":0.68003464000000002354084926992072723805904388427734375},{"sentiment":"NEUTRAL","speaker":"C","text":"Anything like that?","start":3548845,"end":3549948,"confidence":0.8494834300000000393282562072272412478923797607421875},{"sentiment":"NEUTRAL","speaker":"C","text":"Yes, you can tell me exactly what you experienced.","start":3550080,"end":3551924,"confidence":0.80902189999999996050661366098211146891117095947265625},{"sentiment":"NEUTRAL","speaker":"C","text":"And if you did wet the bed in Irkut House, how was that dealt with?","start":3555850,"end":3559591,"confidence":0.73797553999999998541881041091983206570148468017578125},{"sentiment":"NEUTRAL","speaker":"B","text":"So just a couple of final questions in relation to the institutions.","start":3571485,"end":3575409,"confidence":0.878903030000000029531292966566979885101318359375},{"sentiment":"NEGATIVE","speaker":"B","text":"So in relation to the neglect, how often when did this happen, over what period, and did it change or become worse?","start":3575829,"end":3580567,"confidence":0.6117366600000000431691660196520388126373291015625},{"sentiment":"NEGATIVE","speaker":"A","text":"It happened over the period of time I was in there, and I would say probably, probably for the first 6 months it was worse.","start":3581200,"end":3589272,"confidence":0.765504359999999994812469594762660562992095947265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":3590449,"end":3591593,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEGATIVE","speaker":"A","text":"As I grew and got older, I don't think I was neither little boy anymore, and so they kind of lost interest in me.","start":3592222,"end":3603034,"confidence":0.757122340000000004778257789439521729946136474609375},{"sentiment":"NEUTRAL","speaker":"A","text":"And I said I was towering 6 foot, um, and I think I kind of intimidated them a little bit.","start":3607168,"end":3612296,"confidence":0.50281469999999994779926737464847974479198455810546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, to my advantage.","start":3612840,"end":3613946,"confidence":0.487798930000000019457928601696039550006389617919921875},{"sentiment":"NEGATIVE","speaker":"B","text":"So I'm just gonna put, it happened over the time I was in there, and probably the first 6 months it was the worst.","start":3629010,"end":3635755,"confidence":0.93254066000000002123471176673774607479572296142578125},{"sentiment":"NEGATIVE","speaker":"B","text":"And as I grew and got older, they seemed to lose interest in me.","start":3636316,"end":3638976,"confidence":0.7353790000000000048885340220294892787933349609375},{"sentiment":"NEUTRAL","speaker":"B","text":"I was now 6'2\" and I feel like I may have intimidated them a little bit, which was to my advantage.","start":3639441,"end":3645273,"confidence":0.66834760000000004165343625572859309613704681396484375},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, I think I became a lost cause to them.","start":3645946,"end":3648526,"confidence":0.87551093000000002053440084637259133160114288330078125},{"sentiment":"NEGATIVE","speaker":"A","text":"They couldn't do anything with me, and they couldn't bully me because I've had it for the last 3, 4 years of my life.","start":3648975,"end":3655320,"confidence":0.487577619999999989364170005501364357769489288330078125},{"sentiment":"NEGATIVE","speaker":"A","text":"I just wasn't treatin' it anymore.","start":3655785,"end":3657033,"confidence":0.83270929999999998560866742991493083536624908447265625},{"sentiment":"NEUTRAL","speaker":"C","text":"Okay, should we move on to Raysdale?","start":3657604,"end":3660624,"confidence":0.9138107300000000154938106788904406130313873291015625},{"sentiment":"NEUTRAL","speaker":"C","text":"Okay, so I've got Raysdale from 1983 to '85.","start":3662030,"end":3665920,"confidence":0.8823290999999999772995806779363192617893218994140625},{"sentiment":"NEUTRAL","speaker":"C","text":"You left 2 years.","start":3667210,"end":3668098,"confidence":0.67740509999999998225206354618421755731105804443359375},{"sentiment":"NEUTRAL","speaker":"C","text":"Can you tell me a bit more about what Raysdale was?","start":3668291,"end":3670390,"confidence":0.91236170000000005320117679730174131691455841064453125},{"sentiment":"NEUTRAL","speaker":"C","text":"Was this, again, was it a house?","start":3670617,"end":3672086,"confidence":0.86726992999999996669657775782980024814605712890625},{"sentiment":"NEUTRAL","speaker":"C","text":"Was it residential?","start":3672167,"end":3672635,"confidence":0.87646436999999999262200844896142370998859405517578125},{"sentiment":"NEUTRAL","speaker":"B","text":"So again, this will be the same question, but this time in relation to the physical abuse.","start":3675184,"end":3680218,"confidence":0.5561818499999999776406411911011673510074615478515625},{"sentiment":"NEGATIVE","speaker":"B","text":"Would you be able, um, how\u2014 what, sorry, with the physical abuse, how often did this happen over what period and did it ever change or become worse?","start":3682656,"end":3689717,"confidence":0.67211739999999997596802359112189151346683502197265625},{"sentiment":"NEGATIVE","speaker":"A","text":"Again, I'm gonna say the first 6 months was bad, and once\u2014 basically, it was daily.","start":3690215,"end":3698576,"confidence":0.88463305999999997109028981867595575749874114990234375},{"sentiment":"NEGATIVE","speaker":"A","text":"It's when you stepped out of line.","start":3699347,"end":3701176,"confidence":0.75392705000000004300630962461582385003566741943359375},{"sentiment":"NEGATIVE","speaker":"A","text":"But once I had shown that I'd had enough, again, the physical abuse stopped And again, the same question in relation to the sexual abuse.","start":3701369,"end":3726781,"confidence":0.56219315999999996957825487697846256196498870849609375},{"sentiment":"NEUTRAL","speaker":"B","text":"How often did this happen?","start":3726846,"end":3727870,"confidence":0.812997100000000028074964575353078544139862060546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Of what period?","start":3728536,"end":3729088,"confidence":0.78868364999999995834656374427140690386295318603515625},{"sentiment":"NEGATIVE","speaker":"B","text":"And did it change or become worse?","start":3729137,"end":3730242,"confidence":0.661960600000000010112444215337745845317840576171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, probably the first 6 months again.","start":3732033,"end":3734137,"confidence":0.75636833999999997235619275670615024864673614501953125},{"sentiment":"NEGATIVE","speaker":"A","text":"Um, because that's when I actually attacked them.","start":3734568,"end":3736828,"confidence":0.767999300000000051369397624512203037738800048828125},{"sentiment":"NEUTRAL","speaker":"C","text":"Um, and you could come and go as you please.","start":3738510,"end":3739965,"confidence":0.8195723999999999787036131237982772290706634521484375},{"sentiment":"NEUTRAL","speaker":"C","text":"Um, what about the bathrooms?","start":3740710,"end":3743492,"confidence":0.6615876000000000534129185325582511723041534423828125},{"sentiment":"NEUTRAL","speaker":"C","text":"Are they again with a shed?","start":3743541,"end":3744624,"confidence":0.8271058000000000021145751816220581531524658203125},{"sentiment":"NEUTRAL","speaker":"C","text":"Okay.","start":3747662,"end":3748002,"confidence":0.58435179999999997679793750648968853056430816650390625},{"sentiment":"NEUTRAL","speaker":"C","text":"Um, did you get toiletries in this place?","start":3748762,"end":3750880,"confidence":0.680702099999999976631670506321825087070465087890625},{"sentiment":"NEUTRAL","speaker":"C","text":"What about clothing?","start":3752452,"end":3753567,"confidence":0.84107719999999996929318513139151036739349365234375},{"sentiment":"NEGATIVE","speaker":"B","text":"So I put, from the first 6 months, again, when I attacked him\/defended myself, the abuse stopped.","start":3766065,"end":3772195,"confidence":0.497533320000000001126494453274062834680080413818359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yep.","start":3776634,"end":3778908,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"NEUTRAL","speaker":"B","text":"So now again, it's the same question going to be asked but in relation to the factors of abuse.","start":3779860,"end":3785777,"confidence":0.59188556999999997199068957343115471303462982177734375},{"sentiment":"NEUTRAL","speaker":"B","text":"And what were the immediate effects which experienced in relation to the neglect?","start":3786185,"end":3789187,"confidence":0.7383401400000000336376615450717508792877197265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Immediate effects, psychological effects again.","start":3791358,"end":3796008,"confidence":0.50134160000000005386056045608711428940296173095703125},{"sentiment":"NEUTRAL","speaker":"A","text":"And just, I think I thought that little of myself anyway, and it didn't bother me anymore.","start":3796267,"end":3803664,"confidence":0.63366259999999996477271224648575298488140106201171875},{"sentiment":"NEGATIVE","speaker":"A","text":"And they couldn't do or kick me down any more than the last few establishments had done, you know what I mean?","start":3805488,"end":3812520,"confidence":0.62446159999999995005026676153647713363170623779296875},{"sentiment":"NEUTRAL","speaker":"C","text":"It's Um, please say you are.","start":3812665,"end":3816267,"confidence":0.77181566000000001448455577701679430902004241943359375},{"sentiment":"NEGATIVE","speaker":"A","text":"Quite hard to explain really.","start":3816316,"end":3817653,"confidence":0.600602569999999946759317026589997112751007080078125},{"sentiment":"POSITIVE","speaker":"C","text":"Oh, lovely, and you met your partner there.","start":3819998,"end":3822097,"confidence":0.8517010000000000413677980759530328214168548583984375},{"sentiment":"POSITIVE","speaker":"C","text":"Wow, definitely meant to be, no argument about that.","start":3823640,"end":3828437,"confidence":0.83028299999999999325694943763664923608303070068359375},{"sentiment":"NEGATIVE","speaker":"C","text":"Um, did anything happen that you would now consider to be abuse?","start":3830528,"end":3833558,"confidence":0.51732659999999996980335481566726230084896087646484375},{"sentiment":"NEGATIVE","speaker":"B","text":"So she put psychology effects on me again.","start":3834299,"end":3836104,"confidence":0.70380955999999994521232338229310698807239532470703125},{"sentiment":"NEGATIVE","speaker":"B","text":"Um, I felt little of myself.","start":3836620,"end":3837780,"confidence":0.58849519999999999608775169690488837659358978271484375},{"sentiment":"NEUTRAL","speaker":"B","text":"It didn't bother me anymore.","start":3837909,"end":3838795,"confidence":0.55780010000000002090558837153366766870021820068359375},{"sentiment":"NEGATIVE","speaker":"B","text":"They couldn't break me down any more than what the other institutions already had.","start":3838952,"end":3842131,"confidence":0.82185655999999995824367715613334439694881439208984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yep.","start":3844617,"end":3845284,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"NEUTRAL","speaker":"B","text":"In relation to the physical abuse, again, what is the immediate effects that you experienced?","start":3845495,"end":3853558,"confidence":0.54380905999999995525939766594092361629009246826171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Again, it's when you've had it so long, it doesn't really affect you as such as it does somebody that's never had it.","start":3855557,"end":3865199,"confidence":0.507818639999999987821865943260490894317626953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Because you have it on a regular basis, you know what I mean?","start":3865899,"end":3870384,"confidence":0.72537039999999997075263991064275614917278289794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"It doesn't really affect you any different from day 300 than it is from day 1.","start":3870465,"end":3874319,"confidence":0.745882500000000003836930773104541003704071044921875},{"sentiment":"NEUTRAL","speaker":"B","text":"It was a regular occurrence, it didn't affect you as much from day 300 to day 1?","start":3879048,"end":3887534,"confidence":0.81810682999999995157480725538334809243679046630859375},{"sentiment":"NEGATIVE","speaker":"A","text":"Obviously, for somebody to accept that as norm must be seriously damaged.","start":3887615,"end":3892538,"confidence":0.86013715999999995620584058997337706387042999267578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, but that's what it was, that's what happened.","start":3893065,"end":3895974,"confidence":0.61929829999999996825721382265328429639339447021484375},{"sentiment":"NEUTRAL","speaker":"A","text":"It was normal.","start":3896282,"end":3897122,"confidence":0.71205335999999996854370465371175669133663177490234375},{"sentiment":"POSITIVE","speaker":"C","text":"Okay, brilliant.","start":3897591,"end":3902609,"confidence":0.8042778999999999900438751865294761955738067626953125},{"sentiment":"NEUTRAL","speaker":"C","text":"So that was all of the care patterns that we've gone through.","start":3902836,"end":3907086,"confidence":0.714695630000000026171846911893226206302642822265625},{"sentiment":"NEUTRAL","speaker":"C","text":"I'm now going to move on to the next kind of different sections of questions, but these are about your time in care overall, not just one at a time.","start":3908690,"end":3916522,"confidence":0.86313640000000002583391278676572255790233612060546875},{"sentiment":"NEUTRAL","speaker":"C","text":"So across all of the placements, you were Who would you say were the main people responsible for what happened to you?","start":3918010,"end":3925098,"confidence":0.8304633999999999627306124239112250506877899169921875},{"sentiment":"NEUTRAL","speaker":"C","text":"Yeah, so Mary, Helen, and then Brian.","start":3929670,"end":3934598,"confidence":0.87117213000000004452516577657661400735378265380859375},{"sentiment":"NEUTRAL","speaker":"C","text":"Okay.","start":3935276,"end":3935761,"confidence":0.58435179999999997679793750648968853056430816650390625},{"sentiment":"NEUTRAL","speaker":"C","text":"Were other children affected, or did you work with other children?","start":3936246,"end":3939457,"confidence":0.774869699999999994588506524451076984405517578125},{"sentiment":"NEGATIVE","speaker":"B","text":"Again, what immediate effects did you experience following the sexual abuse?","start":3939668,"end":3942907,"confidence":0.50199497000000004032216338600846938788890838623046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Quite much the same answer as the rest, to be fair.","start":3946258,"end":3948454,"confidence":0.71427773999999999432475306093692779541015625},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, but I was\u2014 I was\u2014 I come to the extent that I was not\u2014 I refused to take it anymore.","start":3949099,"end":3955006,"confidence":0.6459124000000000531684918314567767083644866943359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, so pretty much the same answer as the rest.","start":3957888,"end":3961075,"confidence":0.58027490000000003789182301261462271213531494140625},{"sentiment":"NEUTRAL","speaker":"B","text":"And what was\u2014 what was the way you said following that?","start":3961140,"end":3962946,"confidence":0.82342196000000000832841351439128629863262176513671875},{"sentiment":"POSITIVE","speaker":"A","text":"Um, I pretty much say, well, I drew the line and I said, that's good, because then I was getting older, I was looking at girls and, you know, I mean, these, these things hold me the right way in life for where I wanted to be, you know what I mean?","start":3963978,"end":3978822,"confidence":0.74161569999999998881179408272146247327327728271484375},{"sentiment":"NEUTRAL","speaker":"A","text":"I didn't want to\u2014 I'm not gay, I never have been.","start":3978870,"end":3981213,"confidence":0.60466830000000004741167458632844500243663787841796875},{"sentiment":"NEGATIVE","speaker":"A","text":"And, and I just thought, no, I'm just not allowing it.","start":3981983,"end":3985850,"confidence":0.8612957999999999447737764057819731533527374267578125},{"sentiment":"NEGATIVE","speaker":"A","text":"And that's why I was so, so determined not to allow it anymore.","start":3986010,"end":3988529,"confidence":0.5446662300000000289657009489019401371479034423828125},{"sentiment":"NEGATIVE","speaker":"C","text":"Were complaints discouraged, ignored, or punished?","start":3998937,"end":4006205,"confidence":0.527226399999999983947418513707816600799560546875},{"sentiment":"NEUTRAL","speaker":"B","text":"So, Richard, I put pretty much the same answer as the rest.","start":4006366,"end":4008413,"confidence":0.76844440000000002743973936958354897797107696533203125},{"sentiment":"NEUTRAL","speaker":"B","text":"I drew the line when I was getting older.","start":4008461,"end":4009913,"confidence":0.73311539999999997263557816040702164173126220703125},{"sentiment":"POSITIVE","speaker":"B","text":"I started to think about girls, etc., and I wanted to be in the right place in my life.","start":4010236,"end":4013963,"confidence":0.7762339000000000321932702718186192214488983154296875},{"sentiment":"NEGATIVE","speaker":"B","text":"I was determined to not allow those things to happen to me anymore.","start":4014093,"end":4016707,"confidence":0.77713065999999997313096855577896349132061004638671875},{"sentiment":"NEGATIVE","speaker":"A","text":"The sexual abuse, yeah, most definitely.","start":4018130,"end":4019681,"confidence":0.5911163699999999465717337443493306636810302734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, as for the rest, I mean, that was with me for a long time.","start":4020367,"end":4023637,"confidence":0.8259364000000000149981360664241947233676910400390625},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, couldn't get rid of that.","start":4024780,"end":4025563,"confidence":0.48971710000000001627995516173541545867919921875},{"sentiment":"NEUTRAL","speaker":"A","text":"I could do something about the sexual.","start":4026363,"end":4028159,"confidence":0.6178046999999999844277454030816443264484405517578125},{"sentiment":"NEUTRAL","speaker":"B","text":"So now we're just on to the final 3 questions in relation to the care settings, Richard, so we should be able to fly through this soon.","start":4030280,"end":4036017,"confidence":0.59693169999999995400941088519175536930561065673828125},{"sentiment":"NEGATIVE","speaker":"B","text":"Did anyone else, in relation to all of the abuse that you experienced at Catherine's unit, did anyone witness it, know about it, or experience something similar?","start":4036780,"end":4046258,"confidence":0.58666830000000003142446303172619082033634185791015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Not the sexual.","start":4046969,"end":4047712,"confidence":0.5831817999999999724280996815650723874568939208984375},{"sentiment":"NEGATIVE","speaker":"A","text":"Nobody witnessed that, no.","start":4048165,"end":4049135,"confidence":0.50600195000000003364704070918378420174121856689453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Apart from Megari.","start":4049253,"end":4050436,"confidence":0.80611193000000003205940402040141634643077850341796875},{"sentiment":"NEUTRAL","speaker":"B","text":"But they witnessed everything else?","start":4059393,"end":4060480,"confidence":0.71866726999999996916557165604899637401103973388671875},{"sentiment":"POSITIVE","speaker":"B","text":"Yes.","start":4066450,"end":4067257,"confidence":0.461038950000000002926725528595852665603160858154296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Did you tell anyone or try to get help?","start":4068048,"end":4070082,"confidence":0.80389553000000002480618377376231364905834197998046875},{"sentiment":"NEUTRAL","speaker":"C","text":"No.","start":4070647,"end":4070728,"confidence":0.493618669999999981623517442130832932889461517333984375},{"sentiment":"NEUTRAL","speaker":"B","text":"No.","start":4071276,"end":4071454,"confidence":0.493618669999999981623517442130832932889461517333984375},{"sentiment":"NEGATIVE","speaker":"B","text":"This is obviously going to sound really stupid and I do apologise.","start":4072342,"end":4074327,"confidence":0.87359629999999999228066371870227158069610595703125},{"sentiment":"NEUTRAL","speaker":"B","text":"If you didn't tell anyone or ask for help, could you provide us with a reason as to why?","start":4077543,"end":4083750,"confidence":0.69593954000000002313441882506594993174076080322265625},{"sentiment":"NEGATIVE","speaker":"A","text":"I was embarrassed.","start":4085782,"end":4086410,"confidence":0.81933040000000001423785533916088752448558807373046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4087055,"end":4088537,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"What are you going to say?","start":4089310,"end":4090051,"confidence":0.8470931600000000116779119707643985748291015625},{"sentiment":"NEGATIVE","speaker":"A","text":"I mean, it's taken me 40-odd years to come and speak to you today, you know what I mean?","start":4090131,"end":4094045,"confidence":0.52913993999999997530636619558208622038364410400390625},{"sentiment":"NEGATIVE","speaker":"A","text":"Back then, it was\u2014 I think child abuse now is I mean, totally out of hand.","start":4095202,"end":4105199,"confidence":0.89332069999999996756656628349446691572666168212890625},{"sentiment":"NEUTRAL","speaker":"A","text":"But then it was accepted, you know what I mean?","start":4105248,"end":4107508,"confidence":0.76862127000000002308155444552539847791194915771484375},{"sentiment":"NEUTRAL","speaker":"A","text":"It was, it was what appeared to be the right thing to do, you know what I mean?","start":4107654,"end":4111270,"confidence":0.64670839999999996106083699487498961389064788818359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, as a beautiful\u2014 it's just So I just put no.","start":4114128,"end":4138225,"confidence":0.6051613700000000317658077619853429496288299560546875},{"sentiment":"NEGATIVE","speaker":"B","text":"I was embarrassed to tell anyone.","start":4138855,"end":4139890,"confidence":0.68236375000000004664713060265057720243930816650390625},{"sentiment":"NEGATIVE","speaker":"B","text":"It's taken me 40 years to speak to you today.","start":4139987,"end":4141863,"confidence":0.61625350000000000960653778747655451297760009765625},{"sentiment":"NEGATIVE","speaker":"B","text":"Back then, child abuse was accepted and also out of hand.","start":4141943,"end":4145518,"confidence":0.8760497000000000422659240939537994563579559326171875},{"sentiment":"NEUTRAL","speaker":"B","text":"It was appeared to be the right\u2014 it was appeared to be the right thing to do, but it is abuse looking back now.","start":4145648,"end":4152391,"confidence":0.57799999999999995825561427409411408007144927978515625},{"sentiment":"NEUTRAL","speaker":"A","text":"100%.","start":4153420,"end":4154004,"confidence":0.5777115999999999917946524874423630535602569580078125},{"sentiment":"NEUTRAL","speaker":"A","text":"There's nothing, there's nothing else it can be, you know.","start":4154085,"end":4155886,"confidence":0.58576960000000000139408484756131656467914581298828125},{"sentiment":"NEUTRAL","speaker":"C","text":"I mean, it's, you kind of sugarcoat it.","start":4156617,"end":4160852,"confidence":0.485501200000000021628210333801689557731151580810546875},{"sentiment":"NEUTRAL","speaker":"B","text":"And then finally, Richard, what was the difference at this place, at this placement, compared with the others?","start":4170626,"end":4176514,"confidence":0.8951824299999999734467337475507520139217376708984375},{"sentiment":"NEUTRAL","speaker":"A","text":"The, the, the big thing was, um, I left here, back into mainstream, that I could see a way out of here.","start":4177503,"end":4186536,"confidence":0.7311153999999999708592213210067711770534515380859375},{"sentiment":"POSITIVE","speaker":"A","text":"I had clear closure, you know what I mean?","start":4186649,"end":4190599,"confidence":0.491734449999999989611154660451575182378292083740234375},{"sentiment":"NEUTRAL","speaker":"A","text":"I had a path that I know in my head.","start":4191748,"end":4194013,"confidence":0.8082974000000000547316858501289971172809600830078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Play the game and this is where you're going to be.","start":4195160,"end":4197018,"confidence":0.6370711300000000409937683798489160835742950439453125},{"sentiment":"NEUTRAL","speaker":"B","text":"So, but the big thing was I left there, I could see a way out of here, I had clear closure and a path, and a path that I had in my head just to play the game and I'll be where I need to be, just play the system.","start":4221435,"end":4233625,"confidence":0.54199900000000000854782911119400523602962493896484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yep.","start":4234660,"end":4234773,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"POSITIVE","speaker":"B","text":"Fantastic.","start":4234853,"end":4235419,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"B","text":"And that concludes the placement sentence of the witness statement.","start":4236049,"end":4240912,"confidence":0.8419931000000000498317831443273462355136871337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Now it's just going to be a couple of questions, what we should be able to fly through quickly.","start":4241316,"end":4244642,"confidence":0.7629168600000000299843350148876197636127471923828125},{"sentiment":"NEUTRAL","speaker":"B","text":"It won't be as meticulous as that, so we'll try and get through quickly.","start":4244787,"end":4248377,"confidence":0.63341780000000003081339627897250466048717498779296875},{"sentiment":"NEUTRAL","speaker":"B","text":"So, people involved, reporting, and institutional knowledge.","start":4248426,"end":4251356,"confidence":0.86529800000000001158895202024723403155803680419921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Across all placements, who were the main people who was responsible?","start":4251871,"end":4255305,"confidence":0.77150339999999995033164168489747680723667144775390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Social workers.","start":4258232,"end":4258821,"confidence":0.674539400000000011203837857465259730815887451171875},{"sentiment":"NEGATIVE","speaker":"A","text":"They put me in that situation.","start":4261264,"end":4262504,"confidence":0.70935285000000003474696086414041928946971893310546875},{"sentiment":"NEUTRAL","speaker":"B","text":"So with the social workers, do you recall any names?","start":4262859,"end":4265581,"confidence":0.87257499999999998951949464753852225840091705322265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Only one social worker, his name is Gordon.","start":4266563,"end":4268271,"confidence":0.85579455000000004272209253031178377568721771240234375},{"sentiment":"NEGATIVE","speaker":"A","text":"He, he, he\u2014 the thing I can't understand to this day, why was I never talked to?","start":4270013,"end":4275265,"confidence":0.94900185000000003565645556591334752738475799560546875},{"sentiment":"NEUTRAL","speaker":"A","text":"You know what I mean?","start":4276080,"end":4276662,"confidence":0.67174845999999999168750264288973994553089141845703125},{"sentiment":"NEUTRAL","speaker":"A","text":"They talked to my parents, but they never once talked to me.","start":4276824,"end":4279332,"confidence":0.52775943000000002935934162451303564012050628662109375},{"sentiment":"NEUTRAL","speaker":"A","text":"And that's what I kind of get my head around.","start":4280966,"end":4282196,"confidence":0.84239750000000002128075493601500056684017181396484375},{"sentiment":"NEGATIVE","speaker":"A","text":"Well, I was never allowed to tell my storey.","start":4284053,"end":4285795,"confidence":0.5824987999999999832567709745489992201328277587890625},{"sentiment":"NEGATIVE","speaker":"A","text":"I blame my parents as well.","start":4290668,"end":4291712,"confidence":0.8911264500000000143842271427274681627750396728515625},{"sentiment":"NEGATIVE","speaker":"A","text":"I blame my sister.","start":4292515,"end":4293237,"confidence":0.7620826000000000544076783626223914325237274169921875},{"sentiment":"NEGATIVE","speaker":"A","text":"I blame, I blame everybody.","start":4293478,"end":4294409,"confidence":0.9136773000000000255482746069901622831821441650390625},{"sentiment":"NEGATIVE","speaker":"A","text":"And I blame my birth mother.","start":4295308,"end":4297332,"confidence":0.871877000000000013102408047416247427463531494140625},{"sentiment":"NEGATIVE","speaker":"A","text":"I blame everybody because everybody had factored into this, you know what I mean?","start":4297637,"end":4302020,"confidence":0.821688650000000020412471712916158139705657958984375},{"sentiment":"NEUTRAL","speaker":"A","text":"I was a teenager growing up in the '80s, and it was a hell of a place to grow up in a city in the '80s, you know what I mean?","start":4302775,"end":4309342,"confidence":0.4838395699999999965967845128034241497516632080078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4309711,"end":4309968,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEGATIVE","speaker":"A","text":"And but I had no support.","start":4310080,"end":4311445,"confidence":0.70974269999999994862349694813019596040248870849609375},{"sentiment":"NEGATIVE","speaker":"A","text":"From my family, but more importantly, I've no support from professionals.","start":4312408,"end":4317079,"confidence":0.89877960000000001183906306323478929698467254638671875},{"sentiment":"NEUTRAL","speaker":"B","text":"One second, I'll just relay back what I've got, just to make sure that obviously it's correct and we haven't missed anything.","start":4341059,"end":4349994,"confidence":0.64840496000000003018470806637196801602840423583984375},{"sentiment":"NEUTRAL","speaker":"B","text":"So, social workers, only one social worker, and he was called Garden.","start":4354366,"end":4358126,"confidence":0.840683999999999986840748533722944557666778564453125},{"sentiment":"NEGATIVE","speaker":"B","text":"One thing I never understood from this is that they never spoke to me.","start":4358479,"end":4362095,"confidence":0.9110034000000000187213800018071196973323822021484375},{"sentiment":"NEGATIVE","speaker":"B","text":"Why did they never speak to me?","start":4362577,"end":4363853,"confidence":0.79905440000000005351665777197922579944133758544921875},{"sentiment":"NEGATIVE","speaker":"B","text":"I blame everyone for what happened to me.","start":4364284,"end":4365666,"confidence":0.94521339999999998138235923761385492980480194091796875},{"sentiment":"NEUTRAL","speaker":"B","text":"I grew up in the city in the '80s.","start":4365827,"end":4367134,"confidence":0.871453049999999951324980429490096867084503173828125},{"sentiment":"NEUTRAL","speaker":"B","text":"It was a hell of a place to grow up.","start":4367779,"end":4369215,"confidence":0.447766539999999990673273941865772940218448638916015625},{"sentiment":"NEGATIVE","speaker":"B","text":"I had no support from my family, but more importantly, not from the professionals.","start":4369602,"end":4373216,"confidence":0.91979270000000001861195642050006426870822906494140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yep.","start":4374223,"end":4375048,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"NEUTRAL","speaker":"A","text":"You were labelled, you know what I mean?","start":4375680,"end":4377153,"confidence":0.53106580000000003227711431463831104338169097900390625},{"sentiment":"NEGATIVE","speaker":"A","text":"You were labelled a problem.","start":4377606,"end":4379322,"confidence":0.86493969999999997799733364445273764431476593017578125},{"sentiment":"NEGATIVE","speaker":"A","text":"And instead of fixing the problem, like what they do now, yeah, you were just\u2014 well, I've just\u2014 for the last 2 hours, that's\u2014 you just had a snapshot into my life.","start":4380277,"end":4389856,"confidence":0.70043087000000003872202114507672376930713653564453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, that's what you got.","start":4390405,"end":4392245,"confidence":0.65488665999999995381841699781944043934345245361328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Back in the '80s.","start":4392723,"end":4393475,"confidence":0.82579769999999996787920508722891099750995635986328125},{"sentiment":"NEUTRAL","speaker":"C","text":"Yeah, you just get to treat them the way you want to be treated, and that's exactly it.","start":4393802,"end":4399575,"confidence":0.68909779999999998256754452086170203983783721923828125},{"sentiment":"NEUTRAL","speaker":"C","text":"And you kind of live\u2014 you live your childhood through them.","start":4399641,"end":4403152,"confidence":0.83003389999999999115942728167283348739147186279296875},{"sentiment":"NEUTRAL","speaker":"C","text":"Yeah, that's an absolute concern, what I really do.","start":4405837,"end":4409342,"confidence":0.59218585000000001361541990263503976166248321533203125},{"sentiment":"NEGATIVE","speaker":"B","text":"So I just put, I was labelled as a problem instead of fixing the problem.","start":4413150,"end":4416152,"confidence":0.8583583999999999658570004612556658685207366943359375},{"sentiment":"NEGATIVE","speaker":"B","text":"I was dealt with as a problem.","start":4416266,"end":4417718,"confidence":0.67562429999999995544612829689867794513702392578125},{"sentiment":"NEUTRAL","speaker":"B","text":"Correct.","start":4423060,"end":4424293,"confidence":0.58715682999999996294349102754495106637477874755859375},{"sentiment":"NEUTRAL","speaker":"B","text":"Can you remember any other names who are the main people responsible?","start":4424845,"end":4428398,"confidence":0.84446209999999999329389765989617444574832916259765625},{"sentiment":"NEGATIVE","speaker":"A","text":"There's too many.","start":4430172,"end":4430589,"confidence":0.489232999999999973450570678323856554925441741943359375},{"sentiment":"NEUTRAL","speaker":"A","text":"I mentioned everybody that I've just discussed with you over the past 2 hours.","start":4430654,"end":4433514,"confidence":0.8423513000000000250366838372428901493549346923828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I mean, people go in a role to support and help these people, you know what I mean?","start":4433867,"end":4439992,"confidence":0.694678600000000034953018257510848343372344970703125},{"sentiment":"NEUTRAL","speaker":"A","text":"They must have had a job title, they must have had an interview to take on the role.","start":4440369,"end":4443923,"confidence":0.7796187999999999451716803378076292574405670166015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Of the job.","start":4444429,"end":4445039,"confidence":0.53831594999999998751860630363808013498783111572265625},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, you know, I mean, don't get me wrong, I met a lot of nice people there as well.","start":4445440,"end":4448780,"confidence":0.92293510000000000825792767500388436019420623779296875},{"sentiment":"NEUTRAL","speaker":"A","text":"I did.","start":4449294,"end":4449647,"confidence":0.5960796999999999901120872891624458134174346923828125},{"sentiment":"POSITIVE","speaker":"A","text":"People genuinely want to help.","start":4450353,"end":4451879,"confidence":0.70946549999999997115907035549753345549106597900390625},{"sentiment":"NEGATIVE","speaker":"A","text":"But the second thing of it was, once you were labelled, you know, I mean, once the arrow was above your head, that's it, you were wasting your time.","start":4452264,"end":4462091,"confidence":0.7086729000000000500136820846819318830966949462890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, just give me one second, I just go back through into the person, it's just to highlight any names.","start":4462300,"end":4468706,"confidence":0.82184179999999995569481825441471301019191741943359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Mike.","start":4478334,"end":4478447,"confidence":0.57944910000000005023679250371060334146022796630859375},{"sentiment":"NEUTRAL","speaker":"B","text":"And do you not remember who Mike\u2014 what Mike's role was?","start":4479013,"end":4481422,"confidence":0.69795929999999994919335222220979630947113037109375},{"sentiment":"NEUTRAL","speaker":"A","text":"He was a teacher.","start":4482327,"end":4483330,"confidence":0.7481246999999999758301783003844320774078369140625},{"sentiment":"NEUTRAL","speaker":"B","text":"It was just a teacher?","start":4483410,"end":4484849,"confidence":0.7544212999999999613720547131379134953022003173828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, yeah, the deaf teacher.","start":4485092,"end":4486450,"confidence":0.52198149999999998716049276481498964130878448486328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":4486628,"end":4486854,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And it would say Mr Acre was a teacher.","start":4487517,"end":4489144,"confidence":0.84566879999999999828474983587511815130710601806640625},{"sentiment":"NEUTRAL","speaker":"B","text":"You don't remember the specific subject?","start":4489208,"end":4491283,"confidence":0.603808499999999970242470226367004215717315673828125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, there wasn't a specific subject.","start":4491621,"end":4493808,"confidence":0.72900562999999996005584534941590391099452972412109375},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, you would sit in a room and they would try and talk to you about geography, then history and maths, but you just wouldn't listen.","start":4494275,"end":4500043,"confidence":0.6889846299999999867935684960684739053249359130859375},{"sentiment":"NEUTRAL","speaker":"A","text":"And so they wouldn't force the fact.","start":4500187,"end":4501279,"confidence":0.75760656999999997918138205932336859405040740966796875},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, you just done what you wanted to do.","start":4501873,"end":4503784,"confidence":0.746524500000000035271341403131373226642608642578125},{"sentiment":"NEUTRAL","speaker":"A","text":"You would sit, you would Skive, you would talk, you would do nothing.","start":4504041,"end":4507477,"confidence":0.56670480000000000853077608553576283156871795654296875},{"sentiment":"NEUTRAL","speaker":"B","text":"And Mr Richard Garrie, did you say he was the boarding officer?","start":4507975,"end":4511347,"confidence":0.86740636999999998213439766914234496653079986572265625},{"sentiment":"NEUTRAL","speaker":"A","text":"He was the housemaster.","start":4511812,"end":4512567,"confidence":0.77285360000000002944631205537007190287113189697265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Housemaster, that's it.","start":4512872,"end":4513739,"confidence":0.70552840000000005549196657739230431616306304931640625},{"sentiment":"NEGATIVE","speaker":"B","text":"Sorry about that.","start":4513883,"end":4514799,"confidence":0.6856411000000000033338665161863900721073150634765625},{"sentiment":"POSITIVE","speaker":"A","text":"That's okay.","start":4515023,"end":4515441,"confidence":0.73359823000000001780307457011076621711254119873046875},{"sentiment":"NEUTRAL","speaker":"B","text":"So I've got Mr Richard Garrie, Mr Richard Aker, Mike as well.","start":4516886,"end":4522296,"confidence":0.87373650000000002702194024095661006867885589599609375},{"sentiment":"NEUTRAL","speaker":"B","text":"What was the teacher called?","start":4522745,"end":4523643,"confidence":0.82405304999999995363424432071042247116565704345703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Mr Thornburn?","start":4523692,"end":4525713,"confidence":0.82325060000000005455689233713201247155666351318359375},{"sentiment":"NEUTRAL","speaker":"A","text":"He was the head teacher.","start":4525793,"end":4526659,"confidence":0.80189513999999995075285141865606419742107391357421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Thornburn, or The Beak.","start":4526755,"end":4528520,"confidence":0.81014894999999997882156321793445385992527008056640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Thornburn, he was the headmaster at Glendrick?","start":4529482,"end":4532786,"confidence":0.91101430000000005460236707222065888345241546630859375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, the headmaster.","start":4532850,"end":4534021,"confidence":0.6742690000000000072333250500378198921680450439453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, The Beak was his nickname.","start":4534438,"end":4538785,"confidence":0.80849150000000002957989408969297073781490325927734375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, so we've got McGarrie, Mr Aker, Mike, Mr Thornburn, quotation marks, The Beak, and he was the headmaster.","start":4539170,"end":4547142,"confidence":0.8552454000000000444714487457531504333019256591796875},{"sentiment":"NEUTRAL","speaker":"B","text":"And was there anyone else who you named?","start":4547206,"end":4549179,"confidence":0.87475749999999996564525872599915601313114166259765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Not really.","start":4550121,"end":4550669,"confidence":0.5598528000000000393043819713057018816471099853515625},{"sentiment":"POSITIVE","speaker":"B","text":"No, that's perfectly fine, no problem.","start":4550976,"end":4552686,"confidence":0.71063226000000001558731810291646979749202728271484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, the next question is, were other children affected and did you witness abuse or harm to anyone else?","start":4553556,"end":4558638,"confidence":0.5974481000000000374683395421016030013561248779296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, everybody was there, especially Lyndrick Muir.","start":4559205,"end":4561326,"confidence":0.707221450000000029234570320113562047481536865234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, yeah, whoever was in my dorm at the time.","start":4561877,"end":4564549,"confidence":0.700467469999999980956317813252098858356475830078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, they're all\u2014 nobody missed out.","start":4564792,"end":4567157,"confidence":0.51237845000000004080931148564559407532215118408203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Nobody missed out.","start":4576620,"end":4580846,"confidence":0.54642409999999996816910652341903187334537506103515625},{"sentiment":"NEGATIVE","speaker":"A","text":"A few years ago, I actually found a Facebook page that had been put up, and I wrote some really nasty things on it.","start":4581730,"end":4591270,"confidence":0.9253021500000000454377868663868866860866546630859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4591801,"end":4591946,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"And they're still there, still there.","start":4592671,"end":4594088,"confidence":0.77188829999999997166781895430176518857479095458984375},{"sentiment":"NEGATIVE","speaker":"A","text":"I mean, that was done years ago, and there's a lot of nasty stuff on there as well from other, other people.","start":4594136,"end":4599259,"confidence":0.9177745600000000170126668308512307703495025634765625},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm not gonna\u2014 again, that's not my business to discuss next.","start":4599357,"end":4601346,"confidence":0.5491164299999999887091917116777040064334869384765625},{"sentiment":"POSITIVE","speaker":"B","text":"No problem, that's perfectly fine.","start":4602292,"end":4603848,"confidence":0.80580806999999998740946693942532874643802642822265625},{"sentiment":"NEUTRAL","speaker":"B","text":"And why do you believe staff or the institution know or should have known what was happening?","start":4604667,"end":4611068,"confidence":0.5041021999999999447794607476680539548397064208984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, they're adults.","start":4611982,"end":4613507,"confidence":0.63223830000000003082050170633010566234588623046875},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, I'm a father, I'm a grandfather myself, and I live for my children, my grandchildren, you know what I mean?","start":4614886,"end":4620133,"confidence":0.70016350000000004971667522113421000540256500244140625},{"sentiment":"NEUTRAL","speaker":"A","text":"And regardless whether they're children or not, they're in a position of trust and a position of care to look after us in the field.","start":4620389,"end":4629009,"confidence":0.69456755999999997275295982035459019243717193603515625},{"sentiment":"NEUTRAL","speaker":"A","text":"They dictated what way my life was going.","start":4629635,"end":4631612,"confidence":0.680906699999999975858600009814836084842681884765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Well, they were adults.","start":4652692,"end":4653430,"confidence":0.68442579999999997308890442582196556031703948974609375},{"sentiment":"NEUTRAL","speaker":"B","text":"They were in a position of care.","start":4653558,"end":4655594,"confidence":0.7588009000000000003893774191965349018573760986328125},{"sentiment":"NEUTRAL","speaker":"B","text":"They was in control and dictated where my life was going.","start":4656059,"end":4658319,"confidence":0.7647548299999999965592678563552908599376678466796875},{"sentiment":"NEGATIVE","speaker":"B","text":"They had a duty of care and they failed.","start":4658383,"end":4659794,"confidence":0.85527830000000004684324039772036485373973846435546875},{"sentiment":"NEGATIVE","speaker":"B","text":"They failed.","start":4660611,"end":4661172,"confidence":0.89968269999999994634976019369787536561489105224609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, big time.","start":4661750,"end":4662279,"confidence":0.56827324999999995203125990883563645184040069580078125},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, no problem.","start":4663032,"end":4665340,"confidence":0.57628869999999998707806980746681801974773406982421875},{"sentiment":"NEGATIVE","speaker":"B","text":"Were complaints discouraged, ignored, or punished?","start":4665517,"end":4667889,"confidence":0.527226399999999983947418513707816600799560546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Were you moved, threatened, or disbelieved?","start":4668242,"end":4670166,"confidence":0.60085200000000005271516556604183278977870941162109375},{"sentiment":"NEGATIVE","speaker":"A","text":"Disbelieved.","start":4671031,"end":4672811,"confidence":0.8769811400000000478627271149889566004276275634765625},{"sentiment":"NEUTRAL","speaker":"A","text":"I never really told many people about it.","start":4673692,"end":4677524,"confidence":0.72154689999999999105995129866641946136951446533203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, because of the\u2014 because you\u2014 because as I said to everyone, it was accepted, it was normal, it was life, it just happened, you know what I mean?","start":4678600,"end":4686860,"confidence":0.60889680000000001580673369971918873488903045654296875},{"sentiment":"NEUTRAL","speaker":"A","text":"So I mean, what are you meant to do?","start":4687930,"end":4689690,"confidence":0.7845503000000000337621486323769204318523406982421875},{"sentiment":"NEGATIVE","speaker":"A","text":"You can't fight the system, you just can't do it no matter how hard you try as a 13-year-old.","start":4689690,"end":4694360,"confidence":0.9175541000000000391167986890650354325771331787109375},{"sentiment":"NEGATIVE","speaker":"A","text":"I mean, who would believe me even if I did try?","start":4695230,"end":4698900,"confidence":0.5057430000000000536175548404571600258350372314453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Nobody.","start":4698930,"end":4700670,"confidence":0.4942234500000000085861984189250506460666656494140625},{"sentiment":"NEGATIVE","speaker":"A","text":"I couldn't speak to anybody.","start":4700670,"end":4701810,"confidence":0.7599907500000000482032191939651966094970703125},{"sentiment":"NEGATIVE","speaker":"A","text":"I never see my parents.","start":4701810,"end":4702940,"confidence":0.875754600000000049675463742460124194622039794921875},{"sentiment":"NEGATIVE","speaker":"A","text":"They just stopped me seeing them at the I've seen them periodically, but you can't go in and say to your mum, I was giving somebody a masturbating in somebody's office, can you?","start":4703030,"end":4710316,"confidence":0.66859864999999996104662614015978761017322540283203125},{"sentiment":"NEUTRAL","speaker":"A","text":"You know what I mean?","start":4710381,"end":4710803,"confidence":0.67174845999999999168750264288973994553089141845703125},{"sentiment":"NEGATIVE","speaker":"A","text":"You just can't do that.","start":4711047,"end":4711891,"confidence":0.857691940000000041521843741065822541713714599609375},{"sentiment":"NEGATIVE","speaker":"A","text":"Even when I did go to the police, they said, don't be silly, you encouraged it.","start":4714062,"end":4717022,"confidence":0.48007973999999997705145915460889227688312530517578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I mean, I thought, wait a minute.","start":4717349,"end":4718510,"confidence":0.59700779999999997738058254981297068297863006591796875},{"sentiment":"NEGATIVE","speaker":"C","text":"Sleep problems.","start":4734284,"end":4738193,"confidence":0.71578839999999999132995753825525753200054168701171875},{"sentiment":"NEGATIVE","speaker":"B","text":"And then finally, have you ever reported the abuse to the police, an inquiry, a professional, or an authority?","start":4738884,"end":4746412,"confidence":0.58675224000000003599097908590920269489288330078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, reported to the police.","start":4746768,"end":4747835,"confidence":0.489114729999999997556159314626711420714855194091796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4747899,"end":4748061,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yep.","start":4748368,"end":4748465,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"NEGATIVE","speaker":"B","text":"I know you've already stated this before, so it is a bit tedious, but what happened when you reported this to the police?","start":4749742,"end":4754458,"confidence":0.6721439399999999952939333525137044489383697509765625},{"sentiment":"NEGATIVE","speaker":"A","text":"I was I was\u2014 because I was known to the police then, it was a few years, and I was turning into a criminal, I wasn't believed.","start":4754622,"end":4762408,"confidence":0.70009770000000004497309191719978116452693939208984375},{"sentiment":"NEUTRAL","speaker":"A","text":"I was told that I had encouraged it.","start":4762827,"end":4764342,"confidence":0.6445155000000000189430693353642709553241729736328125},{"sentiment":"NEGATIVE","speaker":"C","text":"The kind of, if you went on holiday, sometimes you might struggle with somewhere you don't know.","start":4767000,"end":4770768,"confidence":0.55953039999999998332924633359652943909168243408203125},{"sentiment":"NEUTRAL","speaker":"B","text":"You were told what?","start":4773159,"end":4773887,"confidence":0.62072629999999995309423184153274632990360260009765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Sorry?","start":4774211,"end":4774437,"confidence":0.52763959999999998640163312302320264279842376708984375},{"sentiment":"NEGATIVE","speaker":"A","text":"That I had encouraged the situation, I had encouraged the abuse, the sexual abuse.","start":4775263,"end":4778776,"confidence":0.85987230000000003382609747859532944858074188232421875},{"sentiment":"NEGATIVE","speaker":"A","text":"I must be gay.","start":4780541,"end":4781350,"confidence":0.88752660000000005435794037111918441951274871826171875},{"sentiment":"NEUTRAL","speaker":"A","text":"The exact words of the officer.","start":4781986,"end":4783232,"confidence":0.6770013599999999964751395964412949979305267333984375},{"sentiment":"NEUTRAL","speaker":"C","text":"Okay, and is that still an ongoing thing?","start":4786440,"end":4788933,"confidence":0.87982665999999998263092493289150297641754150390625},{"sentiment":"NEUTRAL","speaker":"C","text":"Okay, and when did that happen and how long did it happen for?","start":4791388,"end":4794606,"confidence":0.86063389999999995172430544698727317154407501220703125},{"sentiment":"NEUTRAL","speaker":"B","text":"So the next is just movement between placements and leaving care.","start":4800179,"end":4802941,"confidence":0.83184190000000002296332013429491780698299407958984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Why did you move between placements and were the reasons ever explained?","start":4803426,"end":4806236,"confidence":0.827415400000000023084112399374134838581085205078125},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":4806979,"end":4807140,"confidence":0.493618669999999981623517442130832932889461517333984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Never.","start":4807420,"end":4807695,"confidence":0.43164802000000002113466734954272396862506866455078125},{"sentiment":"NEGATIVE","speaker":"A","text":"No, no, I moved obviously from the first one because I absconded because of the serious abuse.","start":4807857,"end":4813346,"confidence":0.765881699999999998595967554138042032718658447265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Second one was a result of abscondance, the first one.","start":4814009,"end":4817055,"confidence":0.6083720299999999525653038290329277515411376953125},{"sentiment":"NEGATIVE","speaker":"A","text":"And the third one was, um, a partner wasn't ready to be integrated back into society.","start":4817412,"end":4821606,"confidence":0.6797814399999999590562538287485949695110321044921875},{"sentiment":"NEUTRAL","speaker":"C","text":"Yeah, so I can understand that there would have been a struggle.","start":4823270,"end":4825984,"confidence":0.5491441999999999712400722273741848766803741455078125},{"sentiment":"NEUTRAL","speaker":"C","text":"How has what you went through affected relationships, parenting, friendships, Yeah, you give them the life that you wanted.","start":4828410,"end":4846753,"confidence":0.74389530000000003706617235366138629615306854248046875},{"sentiment":"NEGATIVE","speaker":"B","text":"So no, never.","start":4852949,"end":4853788,"confidence":0.491146479999999996390869227980147115886211395263671875},{"sentiment":"NEGATIVE","speaker":"B","text":"I moved as I was, as I absconded due to serious abuse.","start":4853917,"end":4857160,"confidence":0.67582100000000000505906427861191332340240478515625},{"sentiment":"NEGATIVE","speaker":"B","text":"Second was a result So it'll be expounding from the first and final setting I was deemed to, uh, I was deemed not fit to enter society.","start":4857886,"end":4864193,"confidence":0.6932226999999999694779262426891364157199859619140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Correct.","start":4864803,"end":4865878,"confidence":0.58715682999999996294349102754495106637477874755859375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yep.","start":4867049,"end":4867289,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Did you run away, refuse to return, or ask to be moved?","start":4867867,"end":4871284,"confidence":0.6558694000000000468020289190462790429592132568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"You couldn't refuse.","start":4872103,"end":4872809,"confidence":0.56355169999999998875495066386065445840358734130859375},{"sentiment":"NEUTRAL","speaker":"A","text":"There wasn't an option.","start":4874269,"end":4875456,"confidence":0.59670959999999995115871342932223342359066009521484375},{"sentiment":"NEUTRAL","speaker":"C","text":"What about friendship?","start":4875809,"end":4877397,"confidence":0.86627423999999997317189581735874526202678680419921875},{"sentiment":"NEUTRAL","speaker":"C","text":"Has it affected any friendship or your ability to maintain friendship?","start":4877975,"end":4881520,"confidence":0.73172369999999997691730868609738536179065704345703125},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, the staff at Liverpool let me physically hitchhike home to Edinburgh, which is 60 miles, in different people's cars.","start":4881681,"end":4888634,"confidence":0.68251609999999995892494553118012845516204833984375},{"sentiment":"NEUTRAL","speaker":"A","text":"They knew that was happening as a 13-year-old.","start":4889085,"end":4891923,"confidence":0.55162566999999995687176124192774295806884765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Do you say 60 miles?","start":4892665,"end":4893661,"confidence":0.87096923999999997789700501016341149806976318359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, 60 miles from that.","start":4894494,"end":4895360,"confidence":0.78455969999999997099848769721575081348419189453125},{"sentiment":"NEUTRAL","speaker":"A","text":"I was 60 miles from my parents.","start":4895409,"end":4896487,"confidence":0.5339628499999999888814272708259522914886474609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":4896536,"end":4897059,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"So I just put, you couldn't refuse, that was never an option.","start":4913065,"end":4915047,"confidence":0.660850640000000044693706513498909771442413330078125},{"sentiment":"NEUTRAL","speaker":"B","text":"The staff at Lendrick left me\u2014 let me hitchhike 60 miles to my parents' house, getting rides from strangers, and they not only knew but encouraged me to do so.","start":4915144,"end":4924668,"confidence":0.57627963999999998190304495437885634601116180419921875},{"sentiment":"NEGATIVE","speaker":"A","text":"Yep, if you don't\u2014 if you're not happy, just bugger off again.","start":4925232,"end":4927470,"confidence":0.90075139999999997986179778308724053204059600830078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I did.","start":4928050,"end":4930224,"confidence":0.654018760000000032306388675351627171039581298828125},{"sentiment":"NEUTRAL","speaker":"B","text":"And then finally for this section, when and what age did you leave care?","start":4930546,"end":4934704,"confidence":0.88589039999999996677360059038619510829448699951171875},{"sentiment":"NEUTRAL","speaker":"B","text":"16.","start":4935922,"end":4936371,"confidence":0.54981519999999994841033412740216590464115142822265625},{"sentiment":"NEUTRAL","speaker":"B","text":"And what was your circumstances afterwards?","start":4937765,"end":4939784,"confidence":0.84132403000000000048430592869408428668975830078125},{"sentiment":"NEGATIVE","speaker":"A","text":"Um, for the first 4 years, my\u2014 from 16 to 20, I was a criminal.","start":4940873,"end":4947588,"confidence":0.62133179999999998965876102374750189483165740966796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4948197,"end":4948437,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEGATIVE","speaker":"A","text":"Um, I was even breaking in, um, doing everything I shouldn't be doing.","start":4949222,"end":4957042,"confidence":0.69236463000000003642497858891147188842296600341796875},{"sentiment":"NEGATIVE","speaker":"A","text":"Taking no pride in it now whatsoever.","start":4957955,"end":4959830,"confidence":0.50505639999999996092583387508057057857513427734375},{"sentiment":"NEGATIVE","speaker":"A","text":"Um, I got an 8-week prison sentence in Edinburgh.","start":4961000,"end":4965114,"confidence":0.68626540000000002539337629059446044266223907470703125},{"sentiment":"NEUTRAL","speaker":"B","text":"One second.","start":4965324,"end":4965742,"confidence":0.64591235000000002397513299001730047166347503662109375},{"sentiment":"NEGATIVE","speaker":"B","text":"Sorry.","start":4965967,"end":4966112,"confidence":0.5092127300000000023061375031829811632633209228515625},{"sentiment":"NEUTRAL","speaker":"B","text":"No, don't apologise, um, Richard.","start":4966562,"end":4968525,"confidence":0.64307535000000004554721044769394211471080780029296875},{"sentiment":"POSITIVE","speaker":"C","text":"Yeah, absolutely.","start":4969830,"end":4970611,"confidence":0.50143020000000004809947995454422198235988616943359375},{"sentiment":"NEUTRAL","speaker":"C","text":"Just something that would remind you.","start":4970921,"end":4972240,"confidence":0.78003436000000003769372369788470678031444549560546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":4980157,"end":4980238,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Do you say 6 or 8 weeks?","start":4980898,"end":4983007,"confidence":0.9202760500000000121190169011242687702178955078125},{"sentiment":"NEUTRAL","speaker":"A","text":"8 weeks.","start":4983152,"end":4983474,"confidence":0.72502034999999998010622448418871499598026275634765625},{"sentiment":"NEUTRAL","speaker":"A","text":"8 weeks prison sentence.","start":4983796,"end":4984778,"confidence":0.5217277399999999953905671645770780742168426513671875},{"sentiment":"NEUTRAL","speaker":"C","text":"How was it affected?","start":4984843,"end":4985583,"confidence":0.76776104999999994493720123500679619610309600830078125},{"sentiment":"NEUTRAL","speaker":"B","text":"You were in Edinburgh?","start":4985631,"end":4987274,"confidence":0.88494163999999997383127947614411823451519012451171875},{"sentiment":"NEUTRAL","speaker":"B","text":"In Edinburgh and And what was it, what caused you to be placed into the adult prison?","start":4987338,"end":4995561,"confidence":0.71809570000000000344897443937952630221843719482421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Breaking in the house.","start":4996320,"end":4997031,"confidence":0.6697368999999999683581108911312185227870941162109375},{"sentiment":"POSITIVE","speaker":"B","text":"That's perfectly fine.","start":5001550,"end":5002514,"confidence":0.64607449999999999601385525238583795726299285888671875},{"sentiment":"NEUTRAL","speaker":"B","text":"So now it's just gonna go into the impact of your life.","start":5005062,"end":5007012,"confidence":0.77437484000000000872176997290807776153087615966796875},{"sentiment":"NEGATIVE","speaker":"B","text":"This may be a bit more of a distressing part, but after that we'll just be flying through.","start":5007060,"end":5012733,"confidence":0.54683450000000000112976294985855929553508758544921875},{"sentiment":"NEUTRAL","speaker":"B","text":"We should probably be done in the next 15 minutes or so.","start":5012798,"end":5014882,"confidence":0.71271640000000002768132389974198304116725921630859375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yep.","start":5015042,"end":5015203,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"NEUTRAL","speaker":"B","text":"So this is the impact on your life, what the care setting has done.","start":5015380,"end":5019637,"confidence":0.7385925700000000038158987081260420382022857666015625},{"sentiment":"NEUTRAL","speaker":"B","text":"So how did this experience affect you at the time?","start":5020023,"end":5022529,"confidence":0.82205019999999995317097045699483714997768402099609375},{"sentiment":"NEUTRAL","speaker":"B","text":"So try to think about obviously your thoughts and feelings in relation to your safety, your trust, confidence, sleep, behaviour, education, relationships, and also your ability to speak up.","start":5022995,"end":5033832,"confidence":0.8113274600000000003063860276597552001476287841796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, as I say, I spiralled.","start":5036890,"end":5038624,"confidence":0.5697946000000000399410282625467516481876373291015625},{"sentiment":"NEUTRAL","speaker":"A","text":"The only way out I could see was rebelling.","start":5039273,"end":5041348,"confidence":0.70500993999999994610305975584196858108043670654296875},{"sentiment":"NEUTRAL","speaker":"A","text":"I was free, you know what I mean?","start":5042455,"end":5043837,"confidence":0.64433339999999994507362544027273543179035186767578125},{"sentiment":"NEUTRAL","speaker":"A","text":"I was free from that system.","start":5043885,"end":5045042,"confidence":0.73080000000000000515143483426072634756565093994140625},{"sentiment":"NEGATIVE","speaker":"A","text":"And instead of building my life and doing the right channel, I chose the wrong one because of the anger and the hatred and the hurt and deceit that I had in me.","start":5045733,"end":5060356,"confidence":0.9456066499999999930281546767218969762325286865234375},{"sentiment":"NEGATIVE","speaker":"A","text":"I couldn't speak to anybody.","start":5061577,"end":5062750,"confidence":0.7599907500000000482032191939651966094970703125},{"sentiment":"NEGATIVE","speaker":"A","text":"I had nobody to speak to.","start":5063650,"end":5065658,"confidence":0.74707489999999998619983898606733419001102447509765625},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, I was pretty much discharged from social services overnight.","start":5068268,"end":5073052,"confidence":0.73187539999999995377066852597636170685291290283203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, one second, one second.","start":5074730,"end":5078519,"confidence":0.65795462999999998476852169915218837559223175048828125},{"sentiment":"NEUTRAL","speaker":"B","text":"So you've got a\u2014 well, I spiralled.","start":5087012,"end":5090707,"confidence":0.76291180000000002880966576412902213633060455322265625},{"sentiment":"NEUTRAL","speaker":"B","text":"The only way I, um, the only way I saw was rebellion.","start":5090756,"end":5093502,"confidence":0.71885186000000000916543285711668431758880615234375},{"sentiment":"NEUTRAL","speaker":"B","text":"I was free this way.","start":5093632,"end":5094523,"confidence":0.68327720000000002897877493523992598056793212890625},{"sentiment":"NEGATIVE","speaker":"B","text":"Instead of building my life and choosing the right channel, I chose the wrong path due to anger, hatred, and deceit.","start":5094620,"end":5100339,"confidence":0.96249260000000003145714799757115542888641357421875},{"sentiment":"NEUTRAL","speaker":"B","text":"I was essentially discharged overnight.","start":5100761,"end":5102974,"confidence":0.8207389000000000489620788357569836080074310302734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yep, just 3 years of my life, then all of a sudden that's it, you're free to go.","start":5103602,"end":5107611,"confidence":0.546647600000000011277734301984310150146484375},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, no explanation, no nothing.","start":5111061,"end":5113483,"confidence":0.482019130000000017854944189821253530681133270263671875},{"sentiment":"NEGATIVE","speaker":"B","text":"And how would you say this has affected your sleep, your behaviour, and your future relationships and ability to speak up?","start":5127101,"end":5135691,"confidence":0.5589494999999999880202494750847108662128448486328125},{"sentiment":"NEGATIVE","speaker":"A","text":"For the first probably 20 years after that, it's horrendous.","start":5136093,"end":5140107,"confidence":0.87353490000000000303970182358170859515666961669921875},{"sentiment":"NEUTRAL","speaker":"A","text":"I had them\u2014 I was sleeping with different women.","start":5140573,"end":5143447,"confidence":0.76669810000000004901465899820323102176189422607421875},{"sentiment":"NEUTRAL","speaker":"A","text":"I've got 3 or 4 children that I have nothing to do with.","start":5143784,"end":5148188,"confidence":0.66227950000000002095390527756535448133945465087890625},{"sentiment":"NEUTRAL","speaker":"C","text":"You know what I mean?","start":5148496,"end":5152174,"confidence":0.67174845999999999168750264288973994553089141845703125},{"sentiment":"POSITIVE","speaker":"C","text":"Yeah, absolutely.","start":5152223,"end":5153160,"confidence":0.50143020000000004809947995454422198235988616943359375},{"sentiment":"POSITIVE","speaker":"C","text":"Yes.","start":5155922,"end":5157327,"confidence":0.461038950000000002926725528595852665603160858154296875},{"sentiment":"NEUTRAL","speaker":"C","text":"Have you received counselling, therapy, mental health?","start":5157634,"end":5159944,"confidence":0.79699372999999995581532630239962600171566009521484375},{"sentiment":"NEGATIVE","speaker":"A","text":"My family disowned me.","start":5160057,"end":5161491,"confidence":0.9287125499999999700406760894111357629299163818359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":5162457,"end":5163309,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"And I was, I was just a rebel.","start":5165369,"end":5166753,"confidence":0.7458270000000000177209358298568986356258392333984375},{"sentiment":"NEGATIVE","speaker":"A","text":"I was on a destruction mode.","start":5167686,"end":5170620,"confidence":0.6852310299999999632092340107192285358905792236328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you not believe it?","start":5170734,"end":5171793,"confidence":0.5811747000000000440422809333540499210357666015625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":5175564,"end":5175846,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEGATIVE","speaker":"B","text":"The first 20 years after this was horrendous.","start":5200734,"end":5202359,"confidence":0.932956340000000050594053391250781714916229248046875},{"sentiment":"NEGATIVE","speaker":"B","text":"I was sleeping with numerous women.","start":5202488,"end":5203807,"confidence":0.5279891500000000181813675226294435560703277587890625},{"sentiment":"NEGATIVE","speaker":"B","text":"I have 3 children that I don't have anything to do with.","start":5204257,"end":5206943,"confidence":0.687399740000000036843630368821322917938232421875},{"sentiment":"NEGATIVE","speaker":"B","text":"My family disowned me.","start":5207008,"end":5208053,"confidence":0.9287125499999999700406760894111357629299163818359375},{"sentiment":"NEUTRAL","speaker":"B","text":"I was just a rebel.","start":5208600,"end":5209243,"confidence":0.6788665000000000393498567063943482935428619384765625},{"sentiment":"NEGATIVE","speaker":"B","text":"I was in destruction mode.","start":5209485,"end":5210530,"confidence":0.735536039999999946559228192199952900409698486328125},{"sentiment":"NEGATIVE","speaker":"B","text":"You wouldn't have believed it.","start":5210867,"end":5212153,"confidence":0.50458217000000005203474984227796085178852081298828125},{"sentiment":"NEUTRAL","speaker":"B","text":"Mm-hmm.","start":5212555,"end":5212941,"confidence":0.71720773000000004326892621975275687873363494873046875},{"sentiment":"POSITIVE","speaker":"B","text":"Yep, yep, no problem.","start":5213182,"end":5215256,"confidence":0.8204681000000000334893002218450419604778289794921875},{"sentiment":"NEUTRAL","speaker":"B","text":"So the next question is, how has it affected your mental health?","start":5215690,"end":5217988,"confidence":0.64744360000000000798792143541504628956317901611328125},{"sentiment":"NEGATIVE","speaker":"A","text":"Back in the day, you didn't have mental health.","start":5219930,"end":5221324,"confidence":0.8058897000000000421238155468017794191837310791015625},{"sentiment":"NEGATIVE","speaker":"A","text":"There was no such thing as mental health.","start":5222286,"end":5223657,"confidence":0.68435340000000000060254023992456495761871337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"That's only\u2014 that's a modern day.","start":5223738,"end":5225545,"confidence":0.78211419999999998164952330625965259969234466552734375},{"sentiment":"NEUTRAL","speaker":"A","text":"So my mental health was me breaking in.","start":5226464,"end":5229207,"confidence":0.62201530000000004871907322012702934443950653076171875},{"sentiment":"NEGATIVE","speaker":"A","text":"My mental health was me sleeping with different women, cheating, lying, stealing.","start":5229368,"end":5233639,"confidence":0.9471454599999999945936224321485497057437896728515625},{"sentiment":"NEUTRAL","speaker":"A","text":"That was my mental health.","start":5233833,"end":5234693,"confidence":0.701482060000000018362698028795421123504638671875},{"sentiment":"NEGATIVE","speaker":"A","text":"Because if you ask anybody 40 years ago what mental health was, nobody could tell you.","start":5234871,"end":5239330,"confidence":0.51714355000000000739390770831960253417491912841796875},{"sentiment":"NEGATIVE","speaker":"A","text":"Okay, I now know what I've done to my mental health.","start":5243353,"end":5246493,"confidence":0.80583649999999995561239529706654138863086700439453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":5247082,"end":5247164,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEGATIVE","speaker":"B","text":"So my mental health was stealing, breaking and entering, sleeping with numerous women.","start":5252192,"end":5256502,"confidence":0.89374819999999999264872485582600347697734832763671875},{"sentiment":"NEUTRAL","speaker":"B","text":"What else did you give an example for?","start":5256598,"end":5258553,"confidence":0.87590559999999995088870718973339535295963287353515625},{"sentiment":"POSITIVE","speaker":"A","text":"Just doing what I wanted to do.","start":5259963,"end":5263168,"confidence":0.58518415999999995324998280921136029064655303955078125},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, I couldn't\u2014 I didn't care.","start":5263969,"end":5267831,"confidence":0.59797025000000003647215862656594254076480865478515625},{"sentiment":"NEGATIVE","speaker":"A","text":"I mean, nobody could do any more to me than what had been done the previous 3 years.","start":5268392,"end":5272253,"confidence":0.50806033999999999917207560429233126342296600341796875},{"sentiment":"NEUTRAL","speaker":"C","text":"Could any sibling, former resident, relative, friend, partner, or professional provide a supporting statement for your application, or would you want them to?","start":5278714,"end":5288069,"confidence":0.909750040000000037565541788353584706783294677734375},{"sentiment":"NEUTRAL","speaker":"C","text":"You wouldn't?","start":5290564,"end":5293561,"confidence":0.633038800000000012602185961441136896610260009765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":5293887,"end":5294212,"confidence":0.58435179999999997679793750648968853056430816650390625},{"sentiment":"NEUTRAL","speaker":"B","text":"How has it affected your physical health?","start":5294294,"end":5295744,"confidence":0.7250748000000000192954985323012806475162506103515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, basically So like any alcohol or substance use?","start":5297530,"end":5303059,"confidence":0.7018923999999999718824028605013154447078704833984375},{"sentiment":"POSITIVE","speaker":"A","text":"What were\u2014 oh no, that's one thing I've been very strong about.","start":5303123,"end":5306685,"confidence":0.497975600000000018230394971396890468895435333251953125},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, I'll social drink now and again.","start":5306814,"end":5308980,"confidence":0.81274086000000000939991195991751737892627716064453125},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't\u2014 I used to smoke at the time, but when I turned my life around, I stopped smoking.","start":5309157,"end":5313233,"confidence":0.6947761999999999549260110143222846090793609619140625},{"sentiment":"NEGATIVE","speaker":"A","text":"And I refuse point blank to do any kind of drugs.","start":5313811,"end":5317390,"confidence":0.8910708400000000306562242258223704993724822998046875},{"sentiment":"NEGATIVE","speaker":"A","text":"I've seen so much destruction with them in the care system.","start":5317823,"end":5320391,"confidence":0.9600241000000000468617145088501274585723876953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, I've got no substance use.","start":5321257,"end":5322669,"confidence":0.76337624000000003920973767890245653688907623291015625},{"sentiment":"NEUTRAL","speaker":"B","text":"I only drink socially now.","start":5322782,"end":5323921,"confidence":0.66831004999999998883453145026578567922115325927734375},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, how would you describe your sleep?","start":5324948,"end":5327227,"confidence":0.85323672999999999877474010645528323948383331298828125},{"sentiment":"NEGATIVE","speaker":"A","text":"Terrible.","start":5329212,"end":5330380,"confidence":0.91017110000000001068798383130342699587345123291015625},{"sentiment":"NEGATIVE","speaker":"A","text":"My doctor refuses to give me any more sleeping pills because of the addiction, and I'm now on\u2014 actually, just give me a second, I'll tell you what they're called\u2014 diazepam.","start":5330737,"end":5340730,"confidence":0.88095489999999998520507915600319392979145050048828125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, one moment.","start":5341135,"end":5341994,"confidence":0.71732205000000004435634082256001420319080352783203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Just two seconds.","start":5343079,"end":5343613,"confidence":0.70001290000000004898339511782978661358356475830078125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I'm a tripplin'.","start":5357247,"end":5358607,"confidence":0.54197556000000002285332811879925429821014404296875},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm a tripplin'.","start":5358882,"end":5360308,"confidence":0.504225799999999946265916150878183543682098388671875},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm a tripplin' for my sleep.","start":5360761,"end":5361814,"confidence":0.55366104999999998792503674849285744130611419677734375},{"sentiment":"NEUTRAL","speaker":"A","text":"But to be honest with you, I actually buy sleep pills on the black market.","start":5362591,"end":5366536,"confidence":0.63354429999999994915782508542179130017757415771484375},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, no problem.","start":5366954,"end":5367614,"confidence":0.57628869999999998707806980746681801974773406982421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Hold on.","start":5367679,"end":5367984,"confidence":0.64072359999999994872865727302269078791141510009765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Would you say this is due to it being a necessity?","start":5375903,"end":5378626,"confidence":0.8548062400000000504718400407000444829463958740234375},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, because my doctor won't give them anymore.","start":5379128,"end":5380408,"confidence":0.79703789999999996584989503389806486666202545166015625},{"sentiment":"NEGATIVE","speaker":"A","text":"Because of the addiction.","start":5380613,"end":5381472,"confidence":0.7607481000000000381788822778617031872272491455078125},{"sentiment":"NEUTRAL","speaker":"A","text":"But I've got\u2014 I need to sleep, you know what I mean?","start":5381666,"end":5385443,"confidence":0.69717039999999996791046896760235540568828582763671875},{"sentiment":"NEGATIVE","speaker":"A","text":"And it's all\u2014 I'm a\u2014 triptylene don't work.","start":5385637,"end":5387501,"confidence":0.826510700000000042564352042973041534423828125},{"sentiment":"NEUTRAL","speaker":"A","text":"They calm me down, but they don't\u2014 they don't make me sleep.","start":5388149,"end":5390918,"confidence":0.51004620000000000512585529577336274087429046630859375},{"sentiment":"NEGATIVE","speaker":"A","text":"Don't let me sleep.","start":5391386,"end":5392177,"confidence":0.650042800000000031701574698672629892826080322265625},{"sentiment":"NEUTRAL","speaker":"A","text":"A zopiclone.","start":5392289,"end":5392967,"confidence":0.72264402999999999277491724569699726998805999755859375},{"sentiment":"NEUTRAL","speaker":"C","text":"Zopiclone?","start":5394548,"end":5395145,"confidence":0.8483624499999999901689307080232538282871246337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":5395645,"end":5396145,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Do you know how that's spelled, by any chance?","start":5396790,"end":5397921,"confidence":0.8055643999999999582684040433377958834171295166015625},{"sentiment":"NEUTRAL","speaker":"B","text":"Z-O-P-I.","start":5398552,"end":5399490,"confidence":0.73675113999999997105305737932212650775909423828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":5400266,"end":5400428,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Clone.","start":5400735,"end":5401156,"confidence":0.52433969999999996414175029713078401982784271240234375},{"sentiment":"NEUTRAL","speaker":"B","text":"C-L-O-N-E.","start":5401301,"end":5401625,"confidence":0.54662423999999998347476548588019795715808868408203125},{"sentiment":"NEUTRAL","speaker":"B","text":"That's the only thing that helps with your sleep?","start":5406482,"end":5407837,"confidence":0.54609019999999997008188756808522157371044158935546875},{"sentiment":"NEUTRAL","speaker":"A","text":"That's the only thing that'll put me asleep, yeah.","start":5408191,"end":5410174,"confidence":0.50774145000000003857820729535887949168682098388671875},{"sentiment":"NEUTRAL","speaker":"A","text":"And I know I'm addicted to them, I know that, but what's the options?","start":5410352,"end":5413415,"confidence":0.4846791599999999977654852045816369354724884033203125},{"sentiment":"NEUTRAL","speaker":"C","text":"Yeah.","start":5415213,"end":5415471,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"C","text":"And how are you feeling after discussing this on the phone?","start":5415859,"end":5418090,"confidence":0.82629690000000000082991391536779701709747314453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Just give me one second, just while I just try and associate the\u2014 not associate, sorry, just try and fix the punctuation and grab my real quick.","start":5426430,"end":5434953,"confidence":0.4996958400000000022345147954183630645275115966796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yep.","start":5437693,"end":5437919,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"NEUTRAL","speaker":"B","text":"So, but no substance use.","start":5438161,"end":5439131,"confidence":0.693628130000000009403038347954861819744110107421875},{"sentiment":"NEUTRAL","speaker":"B","text":"I only drink socially now.","start":5439470,"end":5440536,"confidence":0.66831004999999998883453145026578567922115325927734375},{"sentiment":"NEGATIVE","speaker":"B","text":"My sleep is terrible.","start":5440617,"end":5441538,"confidence":0.95668640000000004786073759532882831990718841552734375},{"sentiment":"NEGATIVE","speaker":"B","text":"My doctor refuses to give me more sleeping pills as he's concerned about addiction.","start":5441587,"end":5444883,"confidence":0.878382400000000007622702469234354794025421142578125},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm on diazepam, Amitriptyline.","start":5445384,"end":5447768,"confidence":0.82104944999999995847161926576518453657627105712890625},{"sentiment":"NEUTRAL","speaker":"B","text":"I do buy sleeping pills on the black market.","start":5448125,"end":5449925,"confidence":0.59479519999999996837658500226098112761974334716796875},{"sentiment":"NEGATIVE","speaker":"B","text":"This is a necessity as my doctor won't provide me with the drugs.","start":5449974,"end":5452749,"confidence":0.48096850000000002101074869642616249620914459228515625},{"sentiment":"POSITIVE","speaker":"B","text":"Zopiclone is the only thing that helps me with my sleep.","start":5453820,"end":5456693,"confidence":0.88296099999999999585753585051861591637134552001953125},{"sentiment":"NEUTRAL","speaker":"B","text":"I know that I'm addicted, but what are my My options, by any chance, could you please just confirm for me what the milligrammes are for those?","start":5456823,"end":5463425,"confidence":0.73838689999999995716706280290964059531688690185546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, I think it's 7.5.","start":5464670,"end":5466612,"confidence":0.81808000000000002938094212368014268577098846435546875},{"sentiment":"NEUTRAL","speaker":"A","text":"It's obviously clone, I think.","start":5466887,"end":5468053,"confidence":0.6607971999999999734853872723761014640331268310546875},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't have them to hand with me.","start":5468101,"end":5469493,"confidence":0.54816383000000001857188181020319461822509765625},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm actually in a hotel room in Ireland at the moment on work.","start":5469979,"end":5472294,"confidence":0.8144423400000000423659685111488215625286102294921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, the amitriptyline, I, I have, they're 10 milligrammes, but I take 2, so it's 20 milligrammes.","start":5473630,"end":5478748,"confidence":0.8701904400000000094905772130005061626434326171875},{"sentiment":"NEUTRAL","speaker":"B","text":"And how many of the zopiclone do you take a day?","start":5480704,"end":5482628,"confidence":0.8652659700000000508879338667611591517925262451171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Uh, 1.","start":5483678,"end":5484276,"confidence":0.69797600000000004083489102413295768201351165771484375},{"sentiment":"NEUTRAL","speaker":"A","text":"One at night.","start":5485031,"end":5485551,"confidence":0.60228899999999996328625684327562339603900909423828125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, um, and then the diazepam?","start":5491740,"end":5493464,"confidence":0.7973162499999999486277602045447565615177154541015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yep, I take one of them.","start":5494109,"end":5494898,"confidence":0.738674000000000052779114412260241806507110595703125},{"sentiment":"NEUTRAL","speaker":"A","text":"I think there's 5mg.","start":5494995,"end":5495946,"confidence":0.83679259999999999752873236502637155354022979736328125},{"sentiment":"NEUTRAL","speaker":"A","text":"I've not got that in my hand either, like I said, in my bag in my car.","start":5496107,"end":5498815,"confidence":0.5922358599999999473340039912727661430835723876953125},{"sentiment":"POSITIVE","speaker":"B","text":"It's okay, don't worry about it.","start":5499330,"end":5500475,"confidence":0.6812833499999999542495743298786692321300506591796875},{"sentiment":"NEUTRAL","speaker":"B","text":"One a day?","start":5500862,"end":5501844,"confidence":0.8397006399999999981531573212123475968837738037109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":5502247,"end":5502553,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And is that at night or just during the day?","start":5502875,"end":5504259,"confidence":0.8896775999999999573475406577927060425281524658203125},{"sentiment":"NEUTRAL","speaker":"A","text":"At night.","start":5504726,"end":5504935,"confidence":0.5613313300000000172218506122590042650699615478515625},{"sentiment":"POSITIVE","speaker":"B","text":"Fantastic.","start":5507077,"end":5507640,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, how has it affected your relationship, parenting?","start":5507801,"end":5510989,"confidence":0.77827889999999999570690079053747467696666717529296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Friendships, intimacy, trust, or isolation?","start":5511560,"end":5513655,"confidence":0.873402299999999964796870699501596391201019287109375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, um, since my children came along, the children I've been a father to, I mean, they've changed my life.","start":5514880,"end":5521340,"confidence":0.6511424999999999574384901279699988663196563720703125},{"sentiment":"NEGATIVE","speaker":"A","text":"Um, you've no idea.","start":5526849,"end":5529749,"confidence":0.4870986999999999955690554998000152409076690673828125},{"sentiment":"NEGATIVE","speaker":"B","text":"Sorry, say that one more time.","start":5530152,"end":5531054,"confidence":0.6012453399999999614777834722190164029598236083984375},{"sentiment":"NEGATIVE","speaker":"A","text":"I mean, talk about being an overprotective father.","start":5531280,"end":5533390,"confidence":0.7717872999999999539255668423720635473728179931640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":5533712,"end":5533970,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEGATIVE","speaker":"A","text":"Oh, you have no idea.","start":5534421,"end":5535335,"confidence":0.60787500000000005417888360170763917267322540283203125},{"sentiment":"NEGATIVE","speaker":"B","text":"I have lots of problems.","start":5535402,"end":5536559,"confidence":0.91081756000000002604366500236210413277149200439453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Idea.","start":5536827,"end":5537112,"confidence":0.63617610000000002212772187704103998839855194091796875},{"sentiment":"POSITIVE","speaker":"A","text":"And my children, my world.","start":5538183,"end":5541267,"confidence":0.56741965000000005314717554938397370278835296630859375},{"sentiment":"NEUTRAL","speaker":"A","text":"I see them on a daily basis.","start":5541493,"end":5542865,"confidence":0.75189289999999997515800487235537730157375335693359375},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, for them, they're all doing well in life.","start":5543414,"end":5546676,"confidence":0.9052905399999999769278247185866348445415496826171875},{"sentiment":"NEUTRAL","speaker":"A","text":"My daughter's a paramedic.","start":5546805,"end":5547771,"confidence":0.811292649999999948562390272854827344417572021484375},{"sentiment":"POSITIVE","speaker":"A","text":"I mean, got 2 grandchildren, 2 on the way next year, and all full-time jobs, all got their own houses, done so well.","start":5548254,"end":5557977,"confidence":0.92031560000000001142694827649393118917942047119140625},{"sentiment":"POSITIVE","speaker":"A","text":"And I, I thank myself for that.","start":5558107,"end":5560040,"confidence":0.9103269000000000499284169563907198607921600341796875},{"sentiment":"NEGATIVE","speaker":"A","text":"Um, of course, my strict regime that I've developed because of my abuse.","start":5560933,"end":5566606,"confidence":0.6884276000000000284018142338027246296405792236328125},{"sentiment":"POSITIVE","speaker":"A","text":"So if anything, it's done some good.","start":5566671,"end":5569627,"confidence":0.86609630000000004113047680220915935933589935302734375},{"sentiment":"NEGATIVE","speaker":"A","text":"It's made me treat my children the way that I should have been treated.","start":5570403,"end":5573750,"confidence":0.63566949999999999842970055397017858922481536865234375},{"sentiment":"NEUTRAL","speaker":"C","text":"Yeah.","start":5575400,"end":5575622,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"C","text":"Be honest with you.","start":5590262,"end":5590914,"confidence":0.7586816499999999852121845833607949316501617431640625},{"sentiment":"NEUTRAL","speaker":"C","text":"I'm still\u2014 I'm working on the system, and every now and then I have to ask Auntie what that means.","start":5590980,"end":5594795,"confidence":0.8733191000000000148162371260696090757846832275390625},{"sentiment":"POSITIVE","speaker":"C","text":"All right, Craig, well, you take care of yourself, and thank you again.","start":5597633,"end":5600311,"confidence":0.89557500000000000994759830064140260219573974609375},{"sentiment":"NEUTRAL","speaker":"C","text":"All right, speak to you soon.","start":5602107,"end":5603074,"confidence":0.641490099999999952018470139591954648494720458984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Bye.","start":5610902,"end":5611032,"confidence":0.51374489999999994882529108508606441318988800048828125},{"sentiment":"POSITIVE","speaker":"B","text":"But since I've become a father to my kids, they've changed my life.","start":5611939,"end":5614336,"confidence":0.55925440000000004037161716041737236082553863525390625},{"sentiment":"NEUTRAL","speaker":"B","text":"Talk about being a A protective father.","start":5614693,"end":5616865,"confidence":0.72536140000000004501856665228842757642269134521484375},{"sentiment":"NEGATIVE","speaker":"B","text":"You have no idea.","start":5616930,"end":5617668,"confidence":0.54936116999999995424985854697297327220439910888671875},{"sentiment":"POSITIVE","speaker":"B","text":"They are my world, the four of them.","start":5617748,"end":5619563,"confidence":0.96380454000000004288750687919673509895801544189453125},{"sentiment":"NEUTRAL","speaker":"B","text":"They all work full-time.","start":5619739,"end":5620799,"confidence":0.64424099999999995258548324272851459681987762451171875},{"sentiment":"NEUTRAL","speaker":"B","text":"They have a house.","start":5620879,"end":5621457,"confidence":0.72576134999999997177155819372273981571197509765625},{"sentiment":"POSITIVE","speaker":"B","text":"I gave myself a strict routine to stick to and I was able to provide myself with this.","start":5621586,"end":5625423,"confidence":0.749087999999999976097342369030229747295379638671875},{"sentiment":"NEUTRAL","speaker":"B","text":"I wanted to treat my children the way I should and wanted to have been treated.","start":5625937,"end":5629438,"confidence":0.58532470000000003107487600573222152888774871826171875},{"sentiment":"POSITIVE","speaker":"B","text":"They are my world.","start":5629775,"end":5630674,"confidence":0.9496472000000000246444642471033148467540740966796875},{"sentiment":"POSITIVE","speaker":"A","text":"Yep, yep.","start":5631380,"end":5632071,"confidence":0.480176749999999985529797186245559714734554290771484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And the next question: how has it affected education, work, confidence, opportunities, finances, housings, or day-to-day stability?","start":5633227,"end":5640196,"confidence":0.75762253999999995546232867127400822937488555908203125},{"sentiment":"NEUTRAL","speaker":"A","text":"My strong will has got me out of the shit in my teenage days.","start":5642065,"end":5647314,"confidence":0.510717450000000017240608940483070909976959228515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, I, I left when I turned 20, um, after I'd done my prison sentence.","start":5649040,"end":5655227,"confidence":0.7702354000000000144865452966769225895404815673828125},{"sentiment":"NEUTRAL","speaker":"A","text":"I left Edinburgh.","start":5655453,"end":5656665,"confidence":0.73699429999999999107984649526770226657390594482421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Hold on, you left Edinburgh?","start":5658456,"end":5666865,"confidence":0.71361499999999999932498440102790482342243194580078125},{"sentiment":"NEUTRAL","speaker":"A","text":"I left Endra.","start":5667602,"end":5668403,"confidence":0.68585470000000003931717174054938368499279022216796875},{"sentiment":"NEGATIVE","speaker":"A","text":"I wanted to prove my family wrong because I was written off, you know.","start":5669124,"end":5673675,"confidence":0.69521195000000002295337253599427640438079833984375},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, I was a nobody.","start":5673756,"end":5674477,"confidence":0.50520609999999999129016714505269192159175872802734375},{"sentiment":"NEGATIVE","speaker":"A","text":"I was going to die.","start":5674557,"end":5674925,"confidence":0.83637930000000004771010253534768708050251007080078125},{"sentiment":"NEGATIVE","speaker":"A","text":"I was going to die crook and all this, you know.","start":5674973,"end":5677153,"confidence":0.6723169700000000137407596412231214344501495361328125},{"sentiment":"NEGATIVE","speaker":"A","text":"I mean, and I just got to the stage when I was 20, I thought, fuck you.","start":5677201,"end":5682041,"confidence":0.884461500000000011567635738174431025981903076171875},{"sentiment":"NEGATIVE","speaker":"A","text":"Excuse my language.","start":5682842,"end":5683787,"confidence":0.55734570000000005496332278198678977787494659423828125},{"sentiment":"POSITIVE","speaker":"B","text":"No, it's okay.","start":5684204,"end":5684829,"confidence":0.5774936999999999986954435371444560587406158447265625},{"sentiment":"NEGATIVE","speaker":"A","text":"I'm not going to be that person that you see I am.","start":5685470,"end":5688643,"confidence":0.48776859999999999661923766325344331562519073486328125},{"sentiment":"NEUTRAL","speaker":"A","text":"And I see, I packed up and I left.","start":5690021,"end":5692200,"confidence":0.69021063999999998639367504438268952071666717529296875},{"sentiment":"NEUTRAL","speaker":"A","text":"I left them with nothing but the clothes on my back.","start":5692441,"end":5695190,"confidence":0.63859220000000005423856919151148758828639984130859375},{"sentiment":"NEGATIVE","speaker":"A","text":"I'm left with no qualifications whatsoever.","start":5704786,"end":5707345,"confidence":0.816517830000000000012505552149377763271331787109375},{"sentiment":"NEUTRAL","speaker":"B","text":"So she put, my strong will has got me out of this shit from my teenage days.","start":5731024,"end":5733624,"confidence":0.5825194000000000205119476959225721657276153564453125},{"sentiment":"NEUTRAL","speaker":"B","text":"When I turned 20 after my prison sentence, I left Edinburgh.","start":5733673,"end":5736899,"confidence":0.81758779999999997567527998398873023688793182373046875},{"sentiment":"NEGATIVE","speaker":"B","text":"I wanted to prove my family wrong.","start":5737284,"end":5738632,"confidence":0.54221474999999996757793496726662851870059967041015625},{"sentiment":"NEGATIVE","speaker":"B","text":"It was like a fuck you.","start":5738889,"end":5739836,"confidence":0.95842079999999996164916638008435256779193878173828125},{"sentiment":"NEGATIVE","speaker":"B","text":"I wasn't going to be the person everyone thought I was going to be.","start":5740189,"end":5742741,"confidence":0.5984397500000000480468997920979745686054229736328125},{"sentiment":"NEUTRAL","speaker":"B","text":"I left with nothing but the clothes on my back.","start":5743142,"end":5744690,"confidence":0.68282940000000003077929022765601985156536102294921875},{"sentiment":"NEGATIVE","speaker":"B","text":"I have no qualifications.","start":5744859,"end":5745435,"confidence":0.76997685000000004595932523443480022251605987548828125},{"sentiment":"NEUTRAL","speaker":"B","text":"And finally, are there triggers, places, smells, authority figures, institutions, or situations that you avoid?","start":5747548,"end":5755307,"confidence":0.58896523999999994547493997743004001677036285400390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Not really, because I've never\u2014 I mean, I've never been near a care situation.","start":5758648,"end":5763949,"confidence":0.51510190000000000143387524076388217508792877197265625},{"sentiment":"POSITIVE","speaker":"A","text":"My children have always had great upbringing, great education, you know what I mean?","start":5764482,"end":5769054,"confidence":0.9339271000000000100271790870465338230133056640625},{"sentiment":"POSITIVE","speaker":"A","text":"I've been such a strict father, but for the right reasons.","start":5769394,"end":5772384,"confidence":0.58233725999999996769673771268571726977825164794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":5772881,"end":5773153,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEGATIVE","speaker":"A","text":"And I've never been in that environment, and I've never had any social\u2014 I mean, I would not allow a social worker near my door.","start":5773859,"end":5780466,"confidence":0.7584569500000000186190618478576652705669403076171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":5781075,"end":5781316,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEGATIVE","speaker":"A","text":"You know, I mean, I have no trust, no faith in that profession.","start":5781396,"end":5785694,"confidence":0.90356975999999999960010654831421561539173126220703125},{"sentiment":"NEGATIVE","speaker":"A","text":"And I actually have a friend whose wife's a social worker, and I will not associate with her in any way, shape, or form.","start":5785870,"end":5791804,"confidence":0.915499150000000039284486774704419076442718505859375},{"sentiment":"NEGATIVE","speaker":"A","text":"And that's wrong.","start":5792702,"end":5793231,"confidence":0.89090239999999998321555949587491340935230255126953125},{"sentiment":"NEGATIVE","speaker":"A","text":"That's wrong for me to do so.","start":5793744,"end":5794931,"confidence":0.93499315000000005060343255536281503736972808837890625},{"sentiment":"NEUTRAL","speaker":"A","text":"And But it's a\u2014 [Speaker:MR RICHARD GARRIE] Sorry.","start":5796294,"end":5799395,"confidence":0.5557056700000000404315869673155248165130615234375},{"sentiment":"NEUTRAL","speaker":"B","text":"[Speaker:SCOUSE] It's okay to apologise.","start":5799395,"end":5800882,"confidence":0.67810559999999997504716020557680167257785797119140625},{"sentiment":"NEGATIVE","speaker":"B","text":"So I just got, um, not really, so I've never\u2014 sorry, not really, as I have never been near a care situation with my kids.","start":5826847,"end":5834314,"confidence":0.64837277000000004267832309778896160423755645751953125},{"sentiment":"POSITIVE","speaker":"B","text":"They've had a great upbringing and education.","start":5834635,"end":5836321,"confidence":0.9091279500000000179937842403887771070003509521484375},{"sentiment":"POSITIVE","speaker":"B","text":"I was a strict parent but for all the right reasons.","start":5836385,"end":5838938,"confidence":0.6813282000000000504513764099101535975933074951171875},{"sentiment":"NEGATIVE","speaker":"B","text":"I do not trust social workers.","start":5839436,"end":5840720,"confidence":0.9628910999999999997811528373858891427516937255859375},{"sentiment":"NEGATIVE","speaker":"B","text":"I will not let them near my doorstep.","start":5840816,"end":5842406,"confidence":0.7003693600000000518690512762987054884433746337890625},{"sentiment":"NEGATIVE","speaker":"B","text":"I have a friend who is a social worker and I will not associate myself with them.","start":5842807,"end":5846372,"confidence":0.92376303999999997973446852483903057873249053955078125},{"sentiment":"NEUTRAL","speaker":"A","text":"So my friend's wife she's a social worker.","start":5846436,"end":5849807,"confidence":0.85021347000000002669395371412974782288074493408203125},{"sentiment":"NEGATIVE","speaker":"A","text":"And I know it's wrong, but it's the whole stigma, the word social worker, you know what I mean?","start":5850193,"end":5857078,"confidence":0.84798779999999995826698295786627568304538726806640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":5857415,"end":5857463,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEGATIVE","speaker":"A","text":"And I've seen the destruction and chaos they've caused in many people's lives.","start":5857511,"end":5861572,"confidence":0.95923393999999995163108224005554802715778350830078125},{"sentiment":"NEGATIVE","speaker":"A","text":"I mean, I've looked at all these child abuse cases and Orkney and things that have happened, and the social workers have been to blame.","start":5861716,"end":5867976,"confidence":0.85277709999999995460484569775871932506561279296875},{"sentiment":"NEGATIVE","speaker":"A","text":"That's by the by, but what they've did to me personally, you know what I mean, Yeah, they can fuck off as far as I'm concerned.","start":5868666,"end":5876548,"confidence":0.8004772700000000185127646545879542827606201171875},{"sentiment":"NEGATIVE","speaker":"A","text":"The whole system is dead and buried and will never be resurrected in my life.","start":5876692,"end":5881879,"confidence":0.972523699999999990950527717359364032745361328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Never.","start":5882296,"end":5882633,"confidence":0.43164802000000002113466734954272396862506866455078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Can you just clarify something for me?","start":5909970,"end":5911534,"confidence":0.80843096999999997098740323053789325058460235595703125},{"sentiment":"NEUTRAL","speaker":"B","text":"You just stated that\u2014 oh, hold on.","start":5912856,"end":5914533,"confidence":0.61161060000000000425046664531691931188106536865234375},{"sentiment":"NEUTRAL","speaker":"B","text":"You said something then about like, um, if it's up to you, like about resurrecting something.","start":5918620,"end":5924478,"confidence":0.916661139999999985406020641676150262355804443359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, in relation to social work and social workers, what was that again?","start":5926560,"end":5930076,"confidence":0.77527639999999997666435547216678969562053680419921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you just repeat it?","start":5930124,"end":5930866,"confidence":0.7163189599999999490620439246413297951221466064453125},{"sentiment":"NEUTRAL","speaker":"A","text":"The only thing that's resurrected now is to speak to you about it.","start":5932243,"end":5934723,"confidence":0.8513058399999999803497985340072773396968841552734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, okay.","start":5934853,"end":5935404,"confidence":0.5817293500000000339156258633011020720005035400390625},{"sentiment":"NEGATIVE","speaker":"A","text":"Sorry, it would, it would be buried, gone.","start":5936765,"end":5939650,"confidence":0.6193138400000000043377212932682596147060394287109375},{"sentiment":"NEGATIVE","speaker":"A","text":"But I mean, you can probably hear from my tone, I'm getting so angry.","start":5941570,"end":5944120,"confidence":0.85523409999999999708819586885510943830013275146484375},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, just thinking about these people and what they've done, you know what I mean?","start":5944509,"end":5949366,"confidence":0.5142421999999999826513885636813938617706298828125},{"sentiment":"NEGATIVE","speaker":"A","text":"So many children have been scarred by this.","start":5951500,"end":5954792,"confidence":0.9616915999999999797864802530966699123382568359375},{"sentiment":"NEGATIVE","speaker":"A","text":"When I say I've lost a friend through this\u2014 yeah, I do apologise.","start":5954872,"end":5960395,"confidence":0.738547150000000041103476178250275552272796630859375},{"sentiment":"NEUTRAL","speaker":"A","text":"My condolences.","start":5960508,"end":5961150,"confidence":0.5363594000000000416861212215735577046871185302734375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, listen, that's years and years ago, but again, it's the life that could have been saved.","start":5961535,"end":5965245,"confidence":0.5159171000000000173457692653755657374858856201171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, of course.","start":5965790,"end":5966481,"confidence":0.5765856499999999495997826670645736157894134521484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Hold on, I'm just finishing up the punctuation and grammar on this and I'll read it back to you just to make sure everything's right.","start":6004804,"end":6012084,"confidence":0.77643114000000001961865336852497421205043792724609375},{"sentiment":"NEGATIVE","speaker":"B","text":"Just because we've gone over like quite a bit of the time period, so like I probably will lose the transcript on this.","start":6012581,"end":6017536,"confidence":0.6115093000000000333926664097816683351993560791015625},{"sentiment":"NEUTRAL","speaker":"B","text":"So I just want to make sure everything is crystal clear.","start":6017601,"end":6019733,"confidence":0.50402959999999996654196365852840244770050048828125},{"sentiment":"NEGATIVE","speaker":"B","text":"So I just put not really, as I've never been in a care situation with my kids.","start":6020150,"end":6023470,"confidence":0.61181859999999999022435304141254164278507232666015625},{"sentiment":"POSITIVE","speaker":"B","text":"They had a great upbringing and education.","start":6023983,"end":6025539,"confidence":0.92426379999999996872617202825495041906833648681640625},{"sentiment":"POSITIVE","speaker":"B","text":"I was a strict parent, but for all the right reasons.","start":6025587,"end":6027639,"confidence":0.710311059999999994118979884660802781581878662109375},{"sentiment":"NEGATIVE","speaker":"B","text":"I do not trust social workers.","start":6028153,"end":6029294,"confidence":0.9628910999999999997811528373858891427516937255859375},{"sentiment":"NEGATIVE","speaker":"B","text":"I will not let them near my doorstep.","start":6029342,"end":6030803,"confidence":0.7003693600000000518690512762987054884433746337890625},{"sentiment":"NEGATIVE","speaker":"B","text":"I had a friend whose wife is a social worker and I will not associate myself with them.","start":6031189,"end":6034739,"confidence":0.9135644400000000331374394590966403484344482421875},{"sentiment":"NEGATIVE","speaker":"B","text":"I know it's wrong, but it's the whole stigma of the word social worker.","start":6035140,"end":6037967,"confidence":0.89779050000000004683187171394820325076580047607421875},{"sentiment":"NEGATIVE","speaker":"B","text":"I've seen firsthand the effects that they've had on people's lives in regards to what's happened to me and the social workers' involvement.","start":6038417,"end":6044456,"confidence":0.5578914999999999846380660528666339814662933349609375},{"sentiment":"NEGATIVE","speaker":"B","text":"They can all fuck off for as I'm concerned.","start":6044761,"end":6046721,"confidence":0.92365019999999997679651642101816833019256591796875},{"sentiment":"POSITIVE","speaker":"B","text":"The only time it is resurrected in my life is speaking to you today.","start":6047106,"end":6050785,"confidence":0.50608087000000001598465360075351782143115997314453125},{"sentiment":"NEUTRAL","speaker":"B","text":"I have buried this.","start":6051283,"end":6052021,"confidence":0.5157907600000000147844048115075565874576568603515625},{"sentiment":"NEGATIVE","speaker":"B","text":"I'm angry with what has happened.","start":6052102,"end":6053515,"confidence":0.9741428500000000045844217311241663992404937744140625},{"sentiment":"NEUTRAL","speaker":"B","text":"To not only me but every other child.","start":6053612,"end":6055800,"confidence":0.72028879999999995131787500213249586522579193115234375},{"sentiment":"NEGATIVE","speaker":"B","text":"I lost a friend because of this.","start":6056251,"end":6057361,"confidence":0.92253923000000004339682391218957491219043731689453125},{"sentiment":"NEUTRAL","speaker":"B","text":"It was a long time ago, but this is a life that could have been saved.","start":6057474,"end":6060499,"confidence":0.52728529999999995681037034955807030200958251953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yep.","start":6062076,"end":6062141,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"NEUTRAL","speaker":"B","text":"And then finally, in relation to the impact of your life, what impact has this had on your life overall, and what do you think may have been different if it had not happened?","start":6062254,"end":6070635,"confidence":0.8348082999999999476159473488223738968372344970703125},{"sentiment":"NEUTRAL","speaker":"A","text":"What could have been different?","start":6072280,"end":6073113,"confidence":0.8327099700000000215283080251538194715976715087890625},{"sentiment":"POSITIVE","speaker":"A","text":"Well, hopefully nothing could have been different because I love the life I've got now.","start":6074820,"end":6079053,"confidence":0.96135724000000000177834635906037874519824981689453125},{"sentiment":"NEUTRAL","speaker":"A","text":"But I could have left.","start":6082177,"end":6082848,"confidence":0.6892146500000000397534449803060851991176605224609375},{"sentiment":"NEUTRAL","speaker":"A","text":"I could have been deprived of an education, and that's so important.","start":6082897,"end":6090541,"confidence":0.462393459999999978382589915781863965094089508056640625},{"sentiment":"POSITIVE","speaker":"A","text":"But because of my strong will, I mean, I've got a cracking job.","start":6093600,"end":6097295,"confidence":0.89272505000000001995630327655817382037639617919921875},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm in a senior management role now.","start":6097343,"end":6098796,"confidence":0.88055859999999996912123378933756612241268157958984375},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm on 80 grand a year, you know what I mean?","start":6099118,"end":6101991,"confidence":0.71046609999999998930064748492441140115261077880859375},{"sentiment":"POSITIVE","speaker":"A","text":"That's fantastic.","start":6102104,"end":6102814,"confidence":0.97070369999999994714556805774918757379055023193359375},{"sentiment":"NEUTRAL","speaker":"A","text":"I own my house, I've got cracking cars, and I don't want for nothing, and this is not about money, not about money at all.","start":6103139,"end":6110063,"confidence":0.45346140000000001446522901460411958396434783935546875},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":6110402,"end":6110611,"confidence":0.493618669999999981623517442130832932889461517333984375},{"sentiment":"NEUTRAL","speaker":"A","text":"But that's what the care system has done for me.","start":6111659,"end":6113223,"confidence":0.6636784000000000016683543435647152364253997802734375},{"sentiment":"POSITIVE","speaker":"A","text":"That's me that's done that for me, and only me.","start":6113352,"end":6116513,"confidence":0.61516654000000003943426918340264819562435150146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"That was the path I took when I turned 20, when I left Edinburgh, and I've done it mainly to prove my family wrong.","start":6117787,"end":6126333,"confidence":0.58834140000000001435864760424010455608367919921875},{"sentiment":"NEUTRAL","speaker":"B","text":"It's actually astounding how much spite can be such a motivating factor.","start":6135322,"end":6140519,"confidence":0.427028569999999996209538721814169548451900482177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Honestly, you've no idea.","start":6141150,"end":6142608,"confidence":0.528420749999999994628296917653642594814300537109375},{"sentiment":"NEUTRAL","speaker":"A","text":"I just didn't want to become a statistic, to be honest with you.","start":6149136,"end":6151236,"confidence":0.4971977499999999938751216177479363977909088134765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":6151600,"end":6151716,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"POSITIVE","speaker":"B","text":"So I just put, well, hopefully nothing but Nothing could have been different as I love the life I have right now, but I was deprived of an education, which is incredibly important.","start":6157244,"end":6190996,"confidence":0.7388612599999999641653403159580193459987640380859375},{"sentiment":"POSITIVE","speaker":"B","text":"However, because of my strict regime, I have done so well for myself.","start":6191349,"end":6194769,"confidence":0.94669217000000005501902933247038163244724273681640625},{"sentiment":"POSITIVE","speaker":"B","text":"I have a cracking job, nice cars, and a wonderful family.","start":6194866,"end":6197917,"confidence":0.98364039999999997032631426918669603765010833740234375},{"sentiment":"POSITIVE","speaker":"B","text":"This is all due to me, my actions, and my determination.","start":6198254,"end":6201417,"confidence":0.63286849999999994498267597009544260799884796142578125},{"sentiment":"NEUTRAL","speaker":"B","text":"I wanted to prove everyone wrong and prevent it being another statistic.","start":6201850,"end":6205816,"confidence":0.61227125000000004462208380573429167270660400390625},{"sentiment":"POSITIVE","speaker":"B","text":"Yep, spot on.","start":6206443,"end":6208016,"confidence":0.54538034999999995822150822277762927114963531494140625},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm just going to answer some questions now, which is just in relation to, for me, um, Do you know if there's any letters, photographs, reports, inquiry evidence, apologies, decisions, or previous correspondence made to support any evidence and supporting information what you've given today?","start":6210989,"end":6244900,"confidence":0.87565539999999997267110529719502665102481842041015625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, nothing at all.","start":6244950,"end":6246630,"confidence":0.58648480000000002831939127645455300807952880859375},{"sentiment":"POSITIVE","speaker":"A","text":"That's fine.","start":6246630,"end":6247590,"confidence":0.62647339999999995807655750468256883323192596435546875},{"sentiment":"NEUTRAL","speaker":"B","text":"No, nothing.","start":6247590,"end":6249310,"confidence":0.51980579999999998452864247155957855284214019775390625},{"sentiment":"NEUTRAL","speaker":"B","text":"Could any sibling, former resident, relative, friend, or professional provide a supporting statement?","start":6249310,"end":6254320,"confidence":0.909311699999999945021045277826488018035888671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, no, nobody, nobody was here.","start":6255410,"end":6258130,"confidence":0.5510534000000000265373500951682217419147491455078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, nobody was here.","start":6258130,"end":6259630,"confidence":0.5232031999999999793971028339001350104808807373046875},{"sentiment":"NEGATIVE","speaker":"A","text":"And, and I say because it's a taboo subject, you're not exactly going to come out homeless, started donating to your mum, you've been abused, are you?","start":6259630,"end":6264870,"confidence":0.752187970000000039050291888997890055179595947265625},{"sentiment":"NEUTRAL","speaker":"B","text":"No, of course not.","start":6264870,"end":6266490,"confidence":0.474833820000000017547137076689978130161762237548828125},{"sentiment":"NEUTRAL","speaker":"B","text":"So now it's just in relation to previous claims, application, or payments.","start":6266490,"end":6269970,"confidence":0.76515500000000002955857780762016773223876953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Have you previously made any civil claim, um, criminal injuries claim, a redress application, a complaint, police report, increase statement, or claim to any other scheme about this abuse?","start":6269970,"end":6281610,"confidence":0.58826190000000000424051904701627790927886962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"What you said, you're the first person I've talked about it in 40-odd years, so you're very privileged, I'll tell you.","start":6281610,"end":6286970,"confidence":0.50839489999999998293134240157087333500385284423828125},{"sentiment":"NEUTRAL","speaker":"B","text":"Oh yeah, very much.","start":6287450,"end":6288430,"confidence":0.61115766000000004698478051068377681076526641845703125},{"sentiment":"POSITIVE","speaker":"B","text":"I do feel very much So you've actually done such a fantastic job, if I'm being honest with you, Richard.","start":6288430,"end":6292964,"confidence":0.95634779999999997013304664505994878709316253662109375},{"sentiment":"POSITIVE","speaker":"B","text":"Like, this is something more obviously is a very distressing and traumatic thing to speak about, but you've been able to conduct yourself very eloquently and also express yourself and give such detailed description that, like, I know this might sound a bit crazy, but like, I'm actually looking forward to drafting this statement up because you've just provided so much information.","start":6293092,"end":6315161,"confidence":0.48948318000000001770644075804739259183406829833984375},{"sentiment":"POSITIVE","speaker":"B","text":"It's just going to be easy.","start":6315226,"end":6316139,"confidence":0.7934229999999999893844915277441032230854034423828125},{"sentiment":"POSITIVE","speaker":"B","text":"I'm going to be able to fly through this.","start":6316187,"end":6317886,"confidence":0.77578469999999999373585524153895676136016845703125},{"sentiment":"POSITIVE","speaker":"B","text":"So again, I am glad that you've been able to finally speak about this and be a little bit open.","start":6318720,"end":6326414,"confidence":0.94270324999999999260325012073735706508159637451171875},{"sentiment":"NEUTRAL","speaker":"B","text":"And obviously, as you stated, we're here to try and get you the recognition and also the acknowledgement and apology, what you do deserve.","start":6326624,"end":6334236,"confidence":0.4955769500000000160611079991213046014308929443359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Obviously, I know you stated that you haven't got any interest in relation to the money, but from what I can tell you now, that looking from our system and looking at provisional value of obviously your records, the statement what you've given today, you're estimated at a level 5.","start":6334609,"end":6354760,"confidence":0.67800830000000000818971557237091474235057830810546875},{"sentiment":"NEUTRAL","speaker":"B","text":"So that's anywhere between \u00a380,000 to \u00a3100,000.","start":6354760,"end":6358210,"confidence":0.87994369999999999532036554228398017585277557373046875},{"sentiment":"NEUTRAL","speaker":"B","text":"But that's obviously\u2014 I can't say for right now that that's a guaranteed figure.","start":6358540,"end":6363450,"confidence":0.57638350000000004857980684391804970800876617431640625},{"sentiment":"NEUTRAL","speaker":"B","text":"But that is something what we believe that this level is going to be at.","start":6364900,"end":6369810,"confidence":0.85165400000000002211919536421191878616809844970703125},{"sentiment":"NEUTRAL","speaker":"B","text":"But it will all be down to the Scottish Redress Panel.","start":6370040,"end":6372540,"confidence":0.8397957700000000524909182786359451711177825927734375},{"sentiment":"NEUTRAL","speaker":"A","text":"In relation to that anyway?","start":6372570,"end":6374190,"confidence":0.84657590000000004781810503118322230875492095947265625},{"sentiment":"NEGATIVE","speaker":"A","text":"It doesn't excite me.","start":6374190,"end":6375750,"confidence":0.96864229999999995612824932322837412357330322265625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, of course not.","start":6375750,"end":6377900,"confidence":0.474833820000000017547137076689978130161762237548828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Maybe 40 years ago it might have, you know what I mean?","start":6378070,"end":6379960,"confidence":0.81546010000000002104769691868568770587444305419921875},{"sentiment":"NEGATIVE","speaker":"A","text":"But now I don't give a shit really.","start":6380010,"end":6383100,"confidence":0.78211240000000004091162963959504850208759307861328125},{"sentiment":"NEUTRAL","speaker":"A","text":"I think what\u2014 you've no idea how this has made me feel now, just be talking to you.","start":6383790,"end":6388930,"confidence":0.5810104000000000379344555767602287232875823974609375},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm not going to go run and speak to my wife when I go back home, but I think through time I might.","start":6389070,"end":6394480,"confidence":0.71571810000000002371933760514366440474987030029296875},{"sentiment":"NEUTRAL","speaker":"B","text":"I might do that.","start":6394530,"end":6396770,"confidence":0.767580029999999968737256494932807981967926025390625},{"sentiment":"NEUTRAL","speaker":"B","text":"I think it's one of those, I think now, like, not only for this for you isn't mainly to get anything back is in form of a compensation.","start":6396770,"end":6404516,"confidence":0.7248121499999999883812051848508417606353759765625},{"sentiment":"POSITIVE","speaker":"B","text":"I feel as though this is perfect for you in regards to your closure.","start":6404950,"end":6408691,"confidence":0.94557849999999998846789139861357398331165313720703125},{"sentiment":"POSITIVE","speaker":"B","text":"I feel like now that you've been able to take a detailed account of what happened, and obviously it's a bit easier speaking to me today because you can't put a name to my face.","start":6409124,"end":6420203,"confidence":0.51795230000000003212079491277108900249004364013671875},{"sentiment":"NEGATIVE","speaker":"B","text":"No, sorry, you can't put a face to my name.","start":6420363,"end":6422226,"confidence":0.6974424999999999652544602213311009109020233154296875},{"sentiment":"NEUTRAL","speaker":"B","text":"So yeah, it's one of those where like you probably would feel a bit more comfortable to speaking about it and being able to talk.","start":6422354,"end":6429560,"confidence":0.62593310000000002002451537919114343822002410888671875},{"sentiment":"POSITIVE","speaker":"B","text":"And obviously, as I said, I'm very grateful for you to be able to do that, not only just for obviously my job and being able to do this for you, but also I'm thankful that you've done it for not for yourself really, because I feel as though this would be the start of something for you where you'd be able to\u2014 Well, I've been interested in it.","start":6429560,"end":6447260,"confidence":0.93965715000000005208136144574382342398166656494140625},{"sentiment":"NEGATIVE","speaker":"A","text":"I mean, to be honest with you, I don't think anybody's ever going to be alive that's caused any of this, and I don't think any repercussions is ever going to happen to these guys.","start":6447260,"end":6456600,"confidence":0.91766519999999995871320379592361859977245330810546875},{"sentiment":"NEUTRAL","speaker":"A","text":"And I've accepted that, you know what I mean?","start":6457043,"end":6458537,"confidence":0.67696630000000002080895455947029404342174530029296875},{"sentiment":"POSITIVE","speaker":"A","text":"But I think what makes me happy is that the government has realised there's been a problem.","start":6460160,"end":6465077,"confidence":0.84144633999999995932483898286591283977031707763671875},{"sentiment":"NEUTRAL","speaker":"A","text":"[Speaker] Of course.","start":6465077,"end":6465960,"confidence":0.826923199999999969378450259682722389698028564453125},{"sentiment":"NEUTRAL","speaker":"A","text":"[Speaker] A bit late, but I mean, hopefully now the kids that are going on my journey, you know what I mean, that's what it is, it's been my journey, they'll get the care and the need and thrive, you know what I mean, that I never got.","start":6465960,"end":6480262,"confidence":0.54568450000000001676170313658076338469982147216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"[Speaker] Yeah.","start":6480262,"end":6480986,"confidence":0.79770070000000004029061528854072093963623046875},{"sentiment":"NEUTRAL","speaker":"B","text":"[Speaker] And that matters.","start":6480986,"end":6482449,"confidence":0.83174555999999999489347146663931198418140411376953125},{"sentiment":"POSITIVE","speaker":"B","text":"Believe me, that matters.","start":6482730,"end":6484190,"confidence":0.7692963999999999913370629656128585338592529296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Of course.","start":6484190,"end":6484690,"confidence":0.5551795999999999953189444568124599754810333251953125},{"sentiment":"POSITIVE","speaker":"B","text":"And you've done an absolute fantastic job in raising your family as well, especially considering everything what you've been through.","start":6484690,"end":6490140,"confidence":0.9579243699999999694938423999701626598834991455078125},{"sentiment":"POSITIVE","speaker":"B","text":"Obviously, something you should be very, very proud of what you've managed to do.","start":6490230,"end":6493940,"confidence":0.92372054000000003437520490479073487222194671630859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":6494330,"end":6494470,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"POSITIVE","speaker":"A","text":"I suppose if anything, I can thank for what happened to me for that.","start":6494470,"end":6497470,"confidence":0.76478195000000004366569328340119682252407073974609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":6497470,"end":6498570,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"In a perverse kind of way.","start":6498570,"end":6500220,"confidence":0.60225399999999995603872093852260150015354156494140625},{"sentiment":"POSITIVE","speaker":"B","text":"Well, really, it's more of thanking yourself that you was able to have that, you know, that mental fortitude to be able to tell yourself that you've got a plan I'm going to stick with it and I'm going to show everyone that obviously you deserve better.","start":6500610,"end":6512721,"confidence":0.70682780000000000608650907452101819217205047607421875},{"sentiment":"POSITIVE","speaker":"B","text":"And you did get better, then that was all from your own doing.","start":6513266,"end":6517086,"confidence":0.768944559999999999178044163272716104984283447265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Like, you became, obviously, um, without, um, sounding a bit too much like, at the end of the day, um, you, you are older than me, but you became your own, your own man essentially at that time.","start":6517214,"end":6527484,"confidence":0.77680570000000004338147618909715674817562103271484375},{"sentiment":"NEUTRAL","speaker":"B","text":"No guidance, nothing at all.","start":6527629,"end":6529602,"confidence":0.50486050000000004533973196885199286043643951416015625},{"sentiment":"NEGATIVE","speaker":"B","text":"And a lot of people within this Scottish region has not been able to do that.","start":6529795,"end":6534834,"confidence":0.61199455999999996524962853072793222963809967041015625},{"sentiment":"NEUTRAL","speaker":"B","text":"And I can is that right?","start":6534914,"end":6536680,"confidence":0.62727089999999996461355067367549054324626922607421875},{"sentiment":"NEUTRAL","speaker":"B","text":"I can imagine.","start":6536920,"end":6537482,"confidence":0.6247310999999999836518327356316149234771728515625},{"sentiment":"NEGATIVE","speaker":"B","text":"Yeah, it could have gone a lot worse.","start":6537899,"end":6539922,"confidence":0.91753790000000001736424337650532834231853485107421875},{"sentiment":"POSITIVE","speaker":"B","text":"You've probably got one of the best outcomes I've ever seen so far coming from this.","start":6539970,"end":6545844,"confidence":0.98033340000000002145696953448350541293621063232421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":6546181,"end":6546406,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"POSITIVE","speaker":"B","text":"Which in a little way, obviously, you probably may feel a little bit lucky from the outcome.","start":6546727,"end":6552408,"confidence":0.64805889999999999329105548895313404500484466552734375},{"sentiment":"NEUTRAL","speaker":"A","text":"I do, yeah, I do.","start":6552890,"end":6554045,"confidence":0.5086131000000000401684019379899837076663970947265625},{"sentiment":"NEUTRAL","speaker":"A","text":"And as I say, if I had done education at school and I'd done mainstream school, I don't know where I would be.","start":6555136,"end":6560882,"confidence":0.56575036000000000768750396673567593097686767578125},{"sentiment":"NEUTRAL","speaker":"A","text":"I'd probably be still in Edinburgh.","start":6560914,"end":6561364,"confidence":0.81930689999999994910240275203250348567962646484375},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know.","start":6561300,"end":6562420,"confidence":0.56667310000000004066578185302205383777618408203125},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know.","start":6562420,"end":6562940,"confidence":0.56667310000000004066578185302205383777618408203125},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't even want to think what happened then, you know.","start":6563480,"end":6566100,"confidence":0.86988969999999998794493194509414024651050567626953125},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, it didn't happen, and what did happen I've had to deal with, and again, I've done a bloody good job of it.","start":6566100,"end":6572310,"confidence":0.448070259999999997990727251817588694393634796142578125},{"sentiment":"NEUTRAL","speaker":"B","text":"I know I have.","start":6572540,"end":6573630,"confidence":0.6445688000000000528189048054628074169158935546875},{"sentiment":"POSITIVE","speaker":"B","text":"You've done a fantastic job, I must admit, honestly.","start":6573840,"end":6576000,"confidence":0.96251929999999996656612211154424585402011871337890625},{"sentiment":"POSITIVE","speaker":"B","text":"Thank you.","start":6576000,"end":6577080,"confidence":0.8529649999999999732125388618442229926586151123046875},{"sentiment":"NEUTRAL","speaker":"B","text":"So we're literally just near the last few questions now, yeah, and we should be able to fly through.","start":6577080,"end":6582210,"confidence":0.50521724999999995109334349763230420649051666259765625},{"sentiment":"NEUTRAL","speaker":"B","text":"But just in relation to that past question, what I asked, did you receive any payment, apology, settlement, or decision, or any signed waivers waiver or discharge, and do you have any copies?","start":6582500,"end":6591918,"confidence":0.86534440000000001358415602226159535348415374755859375},{"sentiment":"NEUTRAL","speaker":"B","text":"Nope, nothing at all, nothing.","start":6592373,"end":6594000,"confidence":0.557616349999999982856024871580302715301513671875},{"sentiment":"NEUTRAL","speaker":"B","text":"Nope.","start":6594309,"end":6594455,"confidence":0.48655769999999998187689698170288465917110443115234375},{"sentiment":"NEUTRAL","speaker":"B","text":"So now it's just for the reason for applying.","start":6594959,"end":6596228,"confidence":0.78425204999999997834692067044670693576335906982421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Why are you applying to the Scottish Readjust Scheme, and what would you like to come from telling your storey today?","start":6597520,"end":6602058,"confidence":0.8927581300000000386063447876949794590473175048828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Education.","start":6604696,"end":6605248,"confidence":0.66585850000000001980282604563399218022823333740234375},{"sentiment":"NEUTRAL","speaker":"A","text":"But I think, I think that's out there already.","start":6606173,"end":6607552,"confidence":0.78827020000000003197015985278994776308536529541015625},{"sentiment":"NEUTRAL","speaker":"A","text":"I think that's why they've created this scheme.","start":6607617,"end":6609354,"confidence":0.6193030999999999952621010379516519606113433837890625},{"sentiment":"NEGATIVE","speaker":"A","text":"I think whoever reads this, I don't think they'll be shocked by it because they'll have read a lot worse.","start":6611384,"end":6615664,"confidence":0.84905980000000003116156221949495375156402587890625},{"sentiment":"NEUTRAL","speaker":"A","text":"But now is the time to do it.","start":6618235,"end":6620983,"confidence":0.52062920000000001419238060407224111258983612060546875},{"sentiment":"NEUTRAL","speaker":"A","text":"You just\u2014 I just say nobody can be punished for this, but it's just the time, you know what I mean?","start":6621112,"end":6629694,"confidence":0.515949369999999962743686410249210894107818603515625},{"sentiment":"NEGATIVE","speaker":"A","text":"If you had spoke to me 2 years ago, I would have told you piss off, absolutely no chance, you know what I mean?","start":6630289,"end":6634186,"confidence":0.80290680000000003158078243359341286122798919677734375},{"sentiment":"NEUTRAL","speaker":"A","text":"But the time in my life now, I'm nearly 60, you know what I mean?","start":6634397,"end":6637441,"confidence":0.73562545000000001405027205692022107541561126708984375},{"sentiment":"POSITIVE","speaker":"A","text":"And I feel now I should, and it's just time.","start":6637636,"end":6641328,"confidence":0.642967300000000019366552805877290666103363037109375},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, the time is right.","start":6641430,"end":6642656,"confidence":0.6884616599999999753123347545624710619449615478515625},{"sentiment":"POSITIVE","speaker":"A","text":"It really is right to do that.","start":6643221,"end":6644609,"confidence":0.62619579999999996910986510556540451943874359130859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, and it should be.","start":6644980,"end":6645706,"confidence":0.6405442999999999553750740233226679265499114990234375},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, I should be shouting it from the roof.","start":6645803,"end":6647772,"confidence":0.58685905000000004871907322012702934443950653076171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":6648385,"end":6648579,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"In a strange kind of way, you know what I mean?","start":6648885,"end":6651641,"confidence":0.6982161000000000061760374592267908155918121337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"But\u2014 The next question would be, what would an acknowledgement mean to you, Richard?","start":6651886,"end":6696130,"confidence":0.892361460000000050740709411911666393280029296875},{"sentiment":"NEGATIVE","speaker":"A","text":"I think now it'd be pretty much meaningless, to be honest with you.","start":6697543,"end":6702055,"confidence":0.66925069999999997616413338619167916476726531982421875},{"sentiment":"NEUTRAL","speaker":"A","text":"It's like the horse is bolted, you know what I mean, after the steel door's been left open.","start":6702135,"end":6705636,"confidence":0.56504900000000002346922656215610913932323455810546875},{"sentiment":"NEGATIVE","speaker":"A","text":"It's happened because none of the people\u2014 again, none of the people involved will ever have a repercussion of what they've done.","start":6706149,"end":6715029,"confidence":0.676378900000000005121592039358802139759063720703125},{"sentiment":"NEGATIVE","speaker":"A","text":"So they can stand on the highest hill in the world and shout, \"I'm sorry, Richard.\" I just laugh at them, you know what I mean?","start":6718339,"end":6725296,"confidence":0.444407759999999985023322324195760302245616912841796875},{"sentiment":"NEGATIVE","speaker":"A","text":"Because it's somebody apologising that hasn't been through that, that hasn't, I'm presuming, you know what I mean, they're just reading my storey.","start":6729172,"end":6736432,"confidence":0.5160622599999999948749973555095493793487548828125},{"sentiment":"NEUTRAL","speaker":"A","text":"And that's what it is, it's my life they're reading.","start":6737239,"end":6739302,"confidence":0.58948860000000002923314923464204184710979461669921875},{"sentiment":"NEUTRAL","speaker":"A","text":"So I think it'd be kind of, I don't think they should apologise on behalf of somebody else.","start":6740058,"end":6745915,"confidence":0.62365097000000002669395371412974782288074493408203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Else, but somebody has to take ownership from it.","start":6746205,"end":6748081,"confidence":0.7733746999999999705011077821836806833744049072265625},{"sentiment":"NEUTRAL","speaker":"B","text":"I understand that.","start":6748391,"end":6749223,"confidence":0.64772739999999995319512891001068055629730224609375},{"sentiment":"NEGATIVE","speaker":"B","text":"But it is meaningless now.","start":6779016,"end":6779946,"confidence":0.732938050000000007599965101690031588077545166015625},{"sentiment":"NEGATIVE","speaker":"B","text":"It is meaningless now, to be honest with you.","start":6780299,"end":6782176,"confidence":0.58221069999999996991135731150279752910137176513671875},{"sentiment":"NEGATIVE","speaker":"B","text":"It's happened now, and none of the people who were responsible will ever be accountable.","start":6782224,"end":6786139,"confidence":0.91425089999999997747437419093330390751361846923828125},{"sentiment":"NEUTRAL","speaker":"B","text":"You can stand on the highest hill and shout, sorry Richard, I would just laugh at that.","start":6786572,"end":6789604,"confidence":0.5075372000000000216601847569108940660953521728515625},{"sentiment":"NEUTRAL","speaker":"B","text":"I would understand that.","start":6790085,"end":6790823,"confidence":0.6973135999999999778964365759748034179210662841796875},{"sentiment":"NEGATIVE","speaker":"B","text":"I understand that someone has to take ownership, but those responsible will never face the consequences.","start":6791048,"end":6795283,"confidence":0.71474559999999998094466491238563321530818939208984375},{"sentiment":"NEGATIVE","speaker":"A","text":"Yep, yeah, it's too late.","start":6795861,"end":6797481,"confidence":0.49537379999999997526316519724787212908267974853515625},{"sentiment":"NEGATIVE","speaker":"A","text":"It's far too late to be doing this, something that happened all these years ago.","start":6797658,"end":6800807,"confidence":0.8562486000000000263554511548136360943317413330078125},{"sentiment":"NEUTRAL","speaker":"B","text":"And finally, is there anything else you want Rejoice Scotland to understand about what happened or the harm that you have lived with?","start":6810896,"end":6816728,"confidence":0.496785819999999989082795082140364684164524078369140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Again, I revert back to the previous question.","start":6818754,"end":6820597,"confidence":0.8630912299999999870436795390560291707515716552734375},{"sentiment":"NEUTRAL","speaker":"A","text":"What are they going to do with it?","start":6821102,"end":6822195,"confidence":0.84683900000000000840572056404198519885540008544921875},{"sentiment":"NEGATIVE","speaker":"A","text":"Ken, are they going to say, oh, we're so sorry?","start":6823340,"end":6824840,"confidence":0.5793730999999999742300360594526864588260650634765625},{"sentiment":"NEGATIVE","speaker":"A","text":"Hear it again, it's just bollocks as far as I'm concerned, you know.","start":6824880,"end":6828720,"confidence":0.8568635000000000001563194018672220408916473388671875},{"sentiment":"NEGATIVE","speaker":"A","text":"I mean, somebody who's in their 30s and their 40s trying to deal with something that happened 30 years ago, it's\u2014 they're doing it as a job.","start":6828720,"end":6835340,"confidence":0.495446439999999987957579605790670029819011688232421875},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, Ken, they don't care.","start":6836060,"end":6838660,"confidence":0.50625335999999998559673031195416115224361419677734375},{"sentiment":"NEUTRAL","speaker":"A","text":"They'll go to bed tonight and they'll sleep, no problem.","start":6838660,"end":6840980,"confidence":0.574272749999999998493649400188587605953216552734375},{"sentiment":"NEUTRAL","speaker":"A","text":"What happened to me, they\u2014 you know, I mean, it's just a job to them, that's all it is.","start":6840980,"end":6845080,"confidence":0.6796003999999999933834260446019470691680908203125},{"sentiment":"NEGATIVE","speaker":"A","text":"They've not experienced what I've went through, and for them to try and\u2014 and then for them to try and do something about that now, well As I say, it's too late.","start":6845080,"end":6852867,"confidence":0.5502702999999999899927161095547489821910858154296875},{"sentiment":"NEGATIVE","speaker":"A","text":"Far too late.","start":6853509,"end":6854101,"confidence":0.6724143000000000203186800717958249151706695556640625},{"sentiment":"NEGATIVE","speaker":"A","text":"And again, I think that's just a bit of resentment on my behalf there.","start":6855962,"end":6858577,"confidence":0.785060300000000044207126848050393164157867431640625},{"sentiment":"NEUTRAL","speaker":"B","text":"[Speaker] Yeah.","start":6858577,"end":6859288,"confidence":0.79770070000000004029061528854072093963623046875},{"sentiment":"NEUTRAL","speaker":"B","text":"So again, I refer back to the previous question.","start":6888980,"end":6891125,"confidence":0.8636443000000000314031467496533878147602081298828125},{"sentiment":"NEUTRAL","speaker":"B","text":"What can you do about it?","start":6891190,"end":6892029,"confidence":0.79031664000000001468748678234987892210483551025390625},{"sentiment":"NEGATIVE","speaker":"B","text":"You can say sorry, but it means nothing.","start":6892142,"end":6894271,"confidence":0.7887214000000000169166014529764652252197265625},{"sentiment":"NEGATIVE","speaker":"B","text":"A load of bollocks for them to now only start trying to do something about it.","start":6894416,"end":6898256,"confidence":0.886681559999999979737594912876375019550323486328125},{"sentiment":"NEGATIVE","speaker":"B","text":"It's too late.","start":6898369,"end":6899095,"confidence":0.67313933000000003570306716937921009957790374755859375},{"sentiment":"NEGATIVE","speaker":"A","text":"Again, this may just be, just be my resentment on behalf of the care system.","start":6899433,"end":6904379,"confidence":0.7778205000000000257642795986612327396869659423828125},{"sentiment":"NEGATIVE","speaker":"B","text":"Those that are meant to care have failed.","start":6911735,"end":6913641,"confidence":0.75871020000000000127471366795361973345279693603515625},{"sentiment":"NEUTRAL","speaker":"B","text":"I just added that.","start":6921299,"end":6924599,"confidence":0.76594364999999997589696931754588149487972259521484375},{"sentiment":"NEUTRAL","speaker":"B","text":"So finally, Richard, it's just a closing\u2014 well, a closing and welfare cheque.","start":6925469,"end":6928619,"confidence":0.74590707000000000537198729944066144526004791259765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Is there anything important that we have not covered our wording that you wanted to handle correctly?","start":6929040,"end":6933041,"confidence":0.52449369999999995162198729303781874477863311767578125},{"sentiment":"POSITIVE","speaker":"A","text":"No, no, you've been absolutely fantastic.","start":6933836,"end":6936058,"confidence":0.895974339999999980221900841570459306240081787109375},{"sentiment":"POSITIVE","speaker":"B","text":"You've delivered this like absolutely fantastic.","start":6936204,"end":6938215,"confidence":0.9597900999999999793743654663558118045330047607421875},{"sentiment":"NEUTRAL","speaker":"B","text":"How are you feeling after discussing this, and do you feel safe to end the call?","start":6949490,"end":6952362,"confidence":0.8719302399999999675372919227811507880687713623046875},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, yeah, no, no, I'm not\u2014 I feel good actually.","start":6953362,"end":6956169,"confidence":0.91243320000000005531859414986683987081050872802734375},{"sentiment":"POSITIVE","speaker":"A","text":"I feel good.","start":6956542,"end":6956878,"confidence":0.9670381999999999589334720440092496573925018310546875},{"sentiment":"NEUTRAL","speaker":"A","text":"I feel, and yeah, it's your job, I feel you've listened and you've extracted the right information.","start":6957359,"end":6962582,"confidence":0.63340589999999996617674469234771095216274261474609375},{"sentiment":"NEUTRAL","speaker":"A","text":"You know what I mean?","start":6963576,"end":6963880,"confidence":0.67174845999999999168750264288973994553089141845703125},{"sentiment":"NEUTRAL","speaker":"A","text":"You're not a robot.","start":6964217,"end":6965066,"confidence":0.6254865499999999745028844699845649302005767822265625},{"sentiment":"POSITIVE","speaker":"A","text":"You're, yeah, yeah, I feel you've got compassion behind you.","start":6965354,"end":6969104,"confidence":0.61255610000000004777831463798065669834613800048828125},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, it's made this whole process far easier.","start":6969985,"end":6972389,"confidence":0.91578689999999995929869101018994115293025970458984375},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, we're here to try and get the best possible outcome for you.","start":6973190,"end":6976539,"confidence":0.7899621999999999477637402378604747354984283447265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, yeah.","start":6976635,"end":6977324,"confidence":0.493536470000000004887397153652273118495941162109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Obviously most of the time, um, you're not alone being the one who, but with saying like the money means nothing like a lot of people feel the same.","start":6977452,"end":6986318,"confidence":0.5788413999999999504098013858310878276824951171875},{"sentiment":"NEUTRAL","speaker":"B","text":"And it is, yeah, it is more obviously the acknowledgement and the more of the panel admitting fault and taking accountability more than anything.","start":6986495,"end":6996758,"confidence":0.72838630000000004205418235869728960096836090087890625},{"sentiment":"NEUTRAL","speaker":"A","text":"I think they've done that already by creating this system.","start":6997433,"end":7000645,"confidence":0.652994749999999957168483888381160795688629150390625},{"sentiment":"NEGATIVE","speaker":"A","text":"They know there's been problems, you know what I mean?","start":7001529,"end":7003697,"confidence":0.555908300000000021867663235752843320369720458984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":7004083,"end":7004581,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEGATIVE","speaker":"A","text":"But to the extent I don't think they do, and I don't think they ever will know.","start":7004661,"end":7007504,"confidence":0.52182454000000000338133077093516476452350616455078125},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't think you'll speak to half the people involved to be honest with you.","start":7007937,"end":7010870,"confidence":0.62608980000000002963389533761073835194110870361328125},{"sentiment":"NEGATIVE","speaker":"A","text":"A lot of them have been dead by now, so you have no idea the true extent.","start":7011350,"end":7015690,"confidence":0.6323301999999999534196604145108722150325775146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"This is just a statistics exercise for them.","start":7015690,"end":7017810,"confidence":0.4909641000000000143899114846135489642620086669921875},{"sentiment":"NEUTRAL","speaker":"B","text":"That's all this is.","start":7018010,"end":7018750,"confidence":0.72435755000000001668780669206171296536922454833984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, and we're gonna\u2014 when it comes in next year, there's also going to be the Church of England scheme.","start":7019290,"end":7025350,"confidence":0.8314712600000000453093207397614605724811553955078125},{"sentiment":"NEUTRAL","speaker":"B","text":"So really, yeah, so it's going to be even much.","start":7025730,"end":7027820,"confidence":0.5890476000000000045275783122633583843708038330078125},{"sentiment":"NEGATIVE","speaker":"B","text":"And with the Scotland one, obviously the storeys that have been detailed to us so far, obviously quite traumatic, I imagine, just not only for the people to have experienced it, but just even ourselves, just to hear anything.","start":7028330,"end":7043410,"confidence":0.8335521999999999653852000847109593451023101806640625},{"sentiment":"NEGATIVE","speaker":"B","text":"It is a shocking thing.","start":7043560,"end":7044560,"confidence":0.74410986999999995106236383435316383838653564453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":7045260,"end":7045940,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"With the individually assessed Scottish redress applications, you get that, you get \u00a3100,000, because obviously, because they understand the severity of what's going on.","start":7045940,"end":7054620,"confidence":0.5722275999999999473999423571513034403324127197265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":7054620,"end":7055400,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"With the Church of England scheme, it's \u00a3600,000.","start":7055400,"end":7059580,"confidence":0.86017980000000004991989044356159865856170654296875},{"sentiment":"NEGATIVE","speaker":"B","text":"So it shows you\u2014 yeah, exactly, it shows you how severe basically that's going to be.","start":7059580,"end":7064476,"confidence":0.74084870000000002665530018930439837276935577392578125},{"sentiment":"NEUTRAL","speaker":"B","text":"So obviously that's something more.","start":7065300,"end":7067048,"confidence":0.65449619999999997244088945080875419080257415771484375},{"sentiment":"NEGATIVE","speaker":"B","text":"At the end of the day, the role, what we're doing here, it's the job satisfaction obviously outweighs the storeys that we hear because what we know is that we're obviously doing a job to try and make, trying to give closure to a part of your life which obviously is very troubling.","start":7069150,"end":7086478,"confidence":0.7134818000000000548510570297366939485073089599609375},{"sentiment":"NEUTRAL","speaker":"B","text":"And obviously if we're able to get you any compensation in relation to that, Brilliant.","start":7087402,"end":7091400,"confidence":0.578241400000000016490275811520405113697052001953125},{"sentiment":"NEUTRAL","speaker":"B","text":"But obviously, yeah, it's just a bonus on top of it.","start":7091400,"end":7095200,"confidence":0.571794750000000018275159163749776780605316162109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, more than anything, what we found is that the people who we're speaking to, they'd rather obviously know for sure that they're going to get this form of acknowledgement and to know that someone's being held accountable for it.","start":7095200,"end":7107500,"confidence":0.661204759999999946984416965278796851634979248046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, yeah.","start":7107500,"end":7108500,"confidence":0.493536470000000004887397153652273118495941162109375},{"sentiment":"NEUTRAL","speaker":"B","text":"And so is there someone you can contact for support, or would you like any support service details?","start":7108500,"end":7112800,"confidence":0.87231873999999998137155898803030140697956085205078125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I've got\u2014 I'm gonna meet a couple of colleagues now down at the bar.","start":7112800,"end":7115000,"confidence":0.83379996000000000666574351271265186369419097900390625},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm gonna have a gin and tonic.","start":7115000,"end":7115980,"confidence":0.59626199999999995871036162498057819902896881103515625},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm gonna go Chinese tonight.","start":7116200,"end":7117550,"confidence":0.5225921000000000038454572859336622059345245361328125},{"sentiment":"POSITIVE","speaker":"A","text":"I'm over in Ireland on business, so yeah, I'm absolutely fine.","start":7117550,"end":7120950,"confidence":0.87760925000000000739674987926264293491840362548828125},{"sentiment":"NEGATIVE","speaker":"A","text":"But certainly I'll probably not sleep much tonight either, but again, that's just standard for me.","start":7120950,"end":7125760,"confidence":0.589257499999999989626076057902537286281585693359375},{"sentiment":"NEUTRAL","speaker":"A","text":"And but all told, no, I'm not gonna jump off the windowsill.","start":7126330,"end":7129450,"confidence":0.57945999999999997509547711160848848521709442138671875},{"sentiment":"POSITIVE","speaker":"A","text":"And for my kids later on\u2014 and actually one of my kids is here, he's one of my colleagues\u2014 so no, it's just I'm fine, absolutely fine.","start":7129450,"end":7136830,"confidence":0.872820499999999999118927007657475769519805908203125},{"sentiment":"POSITIVE","speaker":"B","text":"No problem.","start":7136830,"end":7137690,"confidence":0.6486826999999999454615817739977501332759857177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"What are you gonna offer the Chinese?","start":7137690,"end":7138520,"confidence":0.76662310000000000176356707015656866133213043212890625},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know yet, I've never been to a Chinese in Ireland, so see what happens.","start":7139190,"end":7142170,"confidence":0.7356141000000000484959628010983578860759735107421875},{"sentiment":"NEUTRAL","speaker":"B","text":"And see what the crack is like.","start":7143219,"end":7144850,"confidence":0.71112436000000001090626255972892977297306060791015625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, yeah, there you go.","start":7144899,"end":7146272,"confidence":0.56665193999999996510297251006704755127429962158203125},{"sentiment":"POSITIVE","speaker":"B","text":"Well, I hope they have a lovely evening.","start":7147127,"end":7148500,"confidence":0.96541149999999997799449147350969724357128143310546875},{"sentiment":"NEUTRAL","speaker":"B","text":"But this is just the final question now, Richard.","start":7148613,"end":7151116,"confidence":0.81684789999999996013002601102925837039947509765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Has the next steps been explained to you?","start":7151439,"end":7153038,"confidence":0.8824305999999999539085138167138211429119110107421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Not really, no, to be honest with you, no.","start":7154510,"end":7156111,"confidence":0.65346070000000000543849409950780682265758514404296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay, I will, um, what I'm going to do is I'm now going to explain the next step to you.","start":7156612,"end":7160897,"confidence":0.879389760000000020312427295721136033535003662109375},{"sentiment":"NEUTRAL","speaker":"B","text":"So I'm just going to answer that as yes.","start":7161285,"end":7163405,"confidence":0.70423716000000002868119963750359602272510528564453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, so what will happen now is that I'm going to go away and I'm going to obviously draught your witness statement.","start":7163809,"end":7170621,"confidence":0.70007527000000002725954573179478757083415985107421875},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm going to make it detailed, going to detail it within your first-person narrative.","start":7170686,"end":7177589,"confidence":0.73830329999999999568416342299315147101879119873046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yep.","start":7178167,"end":7178328,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Because obviously this is your witness statement.","start":7178713,"end":7180383,"confidence":0.58388680000000003911253543265047483146190643310546875},{"sentiment":"NEUTRAL","speaker":"B","text":"I am then going to go through and I'm going to corroborate what you've said within this witness statement today, and I'm going to match it with the GP records, what we've collected.","start":7181138,"end":7188491,"confidence":0.89259105999999999170313458307646214962005615234375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yep.","start":7188668,"end":7188780,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm going to match it with your childcare records, what we've collected, that being from Edinburgh City Council.","start":7188844,"end":7193709,"confidence":0.8882529999999999592574795315158553421497344970703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Council, and also from the institution care setting called CMAB Care and Education.","start":7193790,"end":7199354,"confidence":0.90896969999999999156869989747065119445323944091796875},{"sentiment":"NEUTRAL","speaker":"B","text":"And following that, I will then make a bundle which will provide an exhibit sheet.","start":7200140,"end":7204631,"confidence":0.90888919999999995269490682403557002544403076171875},{"sentiment":"NEUTRAL","speaker":"B","text":"It will provide an exhibit bundle of all relevant records which obviously corroborate what you've said today.","start":7204968,"end":7209939,"confidence":0.588527739999999965903043630532920360565185546875},{"sentiment":"NEUTRAL","speaker":"B","text":"And once that has been drafted and been completed, it is going to be sent to you directly at the email address what we have on file, which is richard@scouselaw.co.uk.","start":7210645,"end":7219465,"confidence":0.89172430000000002525695208532852120697498321533203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Adampervs.com.","start":7219706,"end":7221084,"confidence":0.730134300000000013852741176378913223743438720703125},{"sentiment":"NEUTRAL","speaker":"B","text":"That's correct.","start":7221228,"end":7221853,"confidence":0.50892539999999997224477965573896653950214385986328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, and so that'll be sent to over to you to have a look at, um, and for you to sign.","start":7222286,"end":7226821,"confidence":0.8960385299999999997311306287883780896663665771484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And you sign and obviously just state that the information in the witness statement detailed is, um, correct, um, and the best of your ability.","start":7227237,"end":7235026,"confidence":0.67258435000000005299369831845979206264019012451171875},{"sentiment":"NEUTRAL","speaker":"B","text":"And once you've sent that back to us, we'll be then in a position where we'll have a WhatsApp meeting with you.","start":7235811,"end":7242477,"confidence":0.89649146999999995699681676342152059078216552734375},{"sentiment":"NEGATIVE","speaker":"B","text":"The meeting won't be with me, unfortunately.","start":7243423,"end":7245249,"confidence":0.8331235599999999852371956876595504581928253173828125},{"sentiment":"NEUTRAL","speaker":"B","text":"Currently, right?","start":7245330,"end":7246356,"confidence":0.8390696600000000504593344885506667196750640869140625},{"sentiment":"NEUTRAL","speaker":"B","text":"It will be with our claims operations manager, which is Jay Taylor, and also it will be with the head solicitor here at MMA Legal.","start":7246420,"end":7255148,"confidence":0.95132815999999997824687625325168482959270477294921875},{"sentiment":"NEUTRAL","speaker":"B","text":"And it is not a long phone call whatsoever.","start":7255774,"end":7257796,"confidence":0.66167056999999995792194340538117103278636932373046875},{"sentiment":"NEUTRAL","speaker":"B","text":"All you'll need is a form of ID, be it passport or driving licence.","start":7258261,"end":7263154,"confidence":0.8726508600000000281937673207721672952175140380859375},{"sentiment":"NEUTRAL","speaker":"B","text":"Just put the camera in front of your face like you're taking a selfie, show obviously the ID, and then on the call, the head solicitor will state if this is acceptable and if he's happy with that.","start":7264277,"end":7277157,"confidence":0.83314670000000001781614855644875206053256988525390625},{"sentiment":"NEUTRAL","speaker":"B","text":"Once you've then verified, we will then submit your application to the Scottish Redress Panel.","start":7277670,"end":7282032,"confidence":0.9144058999999999937102757030515931546688079833984375},{"sentiment":"NEUTRAL","speaker":"B","text":"At the moment, we are unsure of the time period, what it's going to take for them to respond.","start":7282497,"end":7287788,"confidence":0.617094339999999963453092277632094919681549072265625},{"sentiment":"NEUTRAL","speaker":"B","text":"We are currently under the impression that is anywhere between 8 to 12 weeks.","start":7288189,"end":7292150,"confidence":0.8913759999999999461550714840996079146862030029296875},{"sentiment":"NEUTRAL","speaker":"B","text":"So hopefully, if that's quick\u2014 I wasn't expecting that answer.","start":7293144,"end":7296688,"confidence":0.56096833999999995423735299482359550893306732177734375},{"sentiment":"NEUTRAL","speaker":"B","text":"I know.","start":7297073,"end":7297345,"confidence":0.51317215000000004909708195555140264332294464111328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":7297634,"end":7298035,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"POSITIVE","speaker":"B","text":"Hopefully are going to come through quickly.","start":7298131,"end":7300022,"confidence":0.868785499999999988318677424103952944278717041015625},{"sentiment":"NEUTRAL","speaker":"B","text":"And I do have a lot of, um, witness statements this week, just so you are aware.","start":7300439,"end":7305407,"confidence":0.88821125000000000770938868299708701670169830322265625},{"sentiment":"NEUTRAL","speaker":"B","text":"And I've also got, um, witness statements in the back what I'm still drafting as well.","start":7305887,"end":7310198,"confidence":0.91921679999999994503667721801321022212505340576171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Sure.","start":7310470,"end":7310791,"confidence":0.47534682999999999797324790051789022982120513916015625},{"sentiment":"POSITIVE","speaker":"B","text":"But from what you've given me today, like, and everything what you've done on this call, like I said, you've been absolutely fantastic, Richard.","start":7310935,"end":7316704,"confidence":0.96855820000000003577866891646408475935459136962890625},{"sentiment":"NEGATIVE","speaker":"B","text":"Like, you've, you've not, um, got disgruntled or anything like that when I've needed to, like, interrupt you, which obviously is a bit of a awkward situation for us both.","start":7316816,"end":7325480,"confidence":0.52091250000000000053290705182007513940334320068359375},{"sentiment":"NEUTRAL","speaker":"B","text":"It's not something I would want to put myself in position of interrupting you, but it's essentially just for the fluidity of the witness statement for when I go to type it up.","start":7325480,"end":7334900,"confidence":0.67860156000000004805627895621000789105892181396484375},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, so hopefully I'll be able to get this done within maybe like an hour, an hour and a half, right?","start":7335020,"end":7339760,"confidence":0.87689559999999999728714783486793749034404754638671875},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay, and then we'll go from there.","start":7339760,"end":7342200,"confidence":0.76969209999999999016750962255173362791538238525390625},{"sentiment":"POSITIVE","speaker":"B","text":"I'm hoping that I might be able to get this done for you at the end of this week on Friday.","start":7342200,"end":7345460,"confidence":0.84428259999999999418918150695390067994594573974609375},{"sentiment":"NEUTRAL","speaker":"B","text":"If not, um, I'll definitely have it sent over to you by the end of next Friday.","start":7345820,"end":7349330,"confidence":0.65581345999999995921569961865316145122051239013671875},{"sentiment":"POSITIVE","speaker":"A","text":"Okay, that's absolutely Absolutely fine, mate.","start":7349480,"end":7350522,"confidence":0.88054920000000003188489472449873574078083038330078125},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, no problem at all.","start":7350779,"end":7351584,"confidence":0.71075754999999996019965919913374818861484527587890625},{"sentiment":"POSITIVE","speaker":"B","text":"No problem.","start":7352002,"end":7352437,"confidence":0.64868289999999995121271467724000103771686553955078125},{"sentiment":"POSITIVE","speaker":"A","text":"Well, thank you very much again for obviously sharing your storey with me today.","start":7352485,"end":7355140,"confidence":0.98528139999999997389323880270239897072315216064453125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, listen, not a problem.","start":7355237,"end":7356267,"confidence":0.68575850000000004857980684391804970800876617431640625},{"sentiment":"POSITIVE","speaker":"A","text":"Incredible.","start":7356347,"end":7356878,"confidence":0.74185204999999998509707666016765870153903961181640625},{"sentiment":"POSITIVE","speaker":"B","text":"Good to speak to you, and I'll catch up with you soon.","start":7356991,"end":7359083,"confidence":0.95775989999999999735535993750090710818767547607421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":7359340,"end":7359517,"confidence":0.58435179999999997679793750648968853056430816650390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, of course.","start":7359565,"end":7360129,"confidence":0.5765856499999999495997826670645736157894134521484375},{"sentiment":"POSITIVE","speaker":"B","text":"Have a lovely evening.","start":7360257,"end":7360853,"confidence":0.9812140499999999487812374354689382016658782958984375},{"sentiment":"NEUTRAL","text":"Bye.","start":7361255,"end":7361384,"confidence":0.513744949999999978018649926525540649890899658203125,"speaker":null},{"sentiment":"NEUTRAL","text":"Yeah, you too.","start":7361480,"end":7361915,"confidence":0.69201933999999998281538182709482498466968536376953125,"speaker":null},{"sentiment":"NEUTRAL","text":"Bye-bye.","start":7361979,"end":7362269,"confidence":0.5542135999999999729226374256541021168231964111328125,"speaker":null}], `error` = ?, `synapse_transcripts`.`updated_at` = 2026-08-18 18:20:00 where `recording_id` = 4211) {"exception":"[object] (Illuminate\\Database\\QueryException(code: 22001): SQLSTATE[22001]: String data, right truncated: 1406 Data too long for column 'raw_transcript' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_ha, SQL: update `synapse_transcripts` set `status` = completed, `raw_transcript` = [A 00:00]: Hi there.
[B 00:01]: Hi Richard, it's James here from ML Legal. How are you? How are you doing?
[A 00:05]: I'm okay. Yeah, okay.
[B 00:07]: I do have to pass data protection purposes again just before we continue with the statement. Could you please just confirm for me your date of birth, please, Richard?
[A 00:15]: 18th of March, 1960.
[B 00:17]: Fantastic. And then just your postal address, please.
[A 00:20]: Yep, it's 44 Kingfisher Grove, Gallowshields, Tango Delta 1-2-2-Pet Hotel.
[B 00:24]: Fantastic. And just let you know again, calls are recorded for training and monitoring purposes.
[A 00:29]: Yep.
[B 00:30]: And so now we are going to go into your second care setting. Again, this is all the exact same 12 questions. And so if you could kindly confirm for me the second care setting's institution name, location, the approximate dates, and your age, and who placed you there.
[A 00:46]: That was the Edinburgh Assessment Centre, and location was Howdenhall Drive, and that's at Liberton in Edinburgh. And I was about 14 when maybe 14 and a half, 15, and I was placed there by the Children's Panel in Edinburgh. That I remember very clearly.
[B 01:42]: Also, um, can you remember how long he was there for?
[A 01:46]: 3 weeks.
[B 02:02]: What type of care setting was this?
[A 02:04]: It was a closed environment. It was a secure unit.
[B 02:25]: So the next question is going to be in relation to what your ordinary, ordinary daily life was like there. First, what we're going to do is we're going to go through what the accommodation was like. So could you kindly just confirm for me what the accommodation setting was like?
[A 02:39]: It was like a cell. It's our locked room. There's two of these in the room, but I can remember.
[B 02:56]: Was there a window?
[A 02:58]: No, no.
[B 03:01]: And did you have access to a toilet?
[A 03:04]: I think I must have. I think I must have, because certainly over there, neither. Same instances as in the past.
[B 03:22]: What was the cleanliness like of these cells?
[A 03:26]: Um, just standard, just a room. Um, I can't remember it being overly dirty.
[B 03:44]: Was you provided clothing when you was at the assessment centre?
[A 03:48]: Not initially, no. Um, we got a grant from the social services, but that was probably a couple of weeks in.
[B 04:05]: He was given a grant by the social services. Was this direct?
[A 04:09]: I was given clothes.
[B 04:10]: Oh, sorry.
[A 04:11]: Yeah, yeah, I imagine it's a care grant or whatever it is.
[C 04:19]: Yeah.
[B 04:19]: And how long into being there was this provided to you?
[A 04:23]: A good couple of weeks anyway.
[B 04:34]: So did you only have like one set of clothes?
[A 04:36]: One set? Well, I think in the end they would give me somebody else's clothes out of the top of that bank of clothing, but I always remember I looked right out of place because it was just— it wasn't me. I was taken from the hearing straight there, so there's no pass and go.
[B 05:28]: What was the routine? What was the daily routine like there?
[A 05:32]: You were, you were up here in the morning and the doors, you had to stand behind your door, wait until it was opened. Yeah, you have to march, but literally march to the breakfast.
[B 05:52]: And was this in like a hall?
[A 05:54]: Yeah, yeah, yeah.
[B 06:02]: And what would follow breakfast?
[A 06:04]: You would get breakfast and you would go up, and I remember you go back up to— back up to your room. Yeah, um, and then you would try— I think I probably had a bath or a shower or something. I really can't remember. I certainly was not as bad as previous.
[B 06:22]: Um, so when you was— when you was able to have the bath and shower, um, was it something where you was able to have your own privacy?
[A 06:31]: Oh no, no, no, no, no, no, no.
[B 06:33]: All right, so would you just be able to briefly describe what it was like when you was taking a shower?
[A 06:37]: Well, it's just— I mean, showers were all open. And you were standing next to somebody. There was no privacy, no privacy whatsoever.
[B 06:55]: I'm sorry to seem like this is prying or anything like that, but was it ever a member of staff present when you were showering and stuff?
[A 07:03]: Yeah, yeah, because you were watched 24/7. There, it was constant. You couldn't be left alone unless, unless you're in your room locked in.
[B 07:21]: What was contact like with your family? Would you ever refuse or deny contact?
[A 07:29]: I've never seen them for 3 weeks. Was not allowed to see them.
[B 07:33]: He wasn't allowed to see him?
[A 07:34]: Nope. No family contact for 3 weeks.
[B 07:36]: Did you have a request to try and contact your family?
[A 07:39]: Um, yeah, yeah, I wanted my mum. Yeah, yeah. And there was once that they did come up, but, um, only because they wanted— the assessment said, what, just me to see a psychologist? And he had turned up.
[B 07:52]: Okay, one moment for a second.
[A 07:54]: Sure.
[B 08:12]: Can you remember the child psychologist's name? No, that's fine, don't worry.
[A 08:20]: Yeah, I was not in a good way. Um, to say the least.
[B 08:31]: Can you remember what the outcome was from you being seen by the child psychologist?
[A 08:36]: No, it was never discussed with me. No, I was never privy to that information.
[B 08:44]: So I just put the outcome of which was never discussed with me.
[A 08:46]: Yeah, none of this was discussed with me in any way, shape, or form. I was put in there so I couldn't abscond.
[B 09:15]: So now I'm just gonna go into the next question. How did the other children genuinely treat you?
[A 09:22]: Um, because I was in Edinburgh, it genuinely wasn't as bad, but there was still a tier system, um, as in hierarchy. Obviously I was still quite young, and there's children there up to 16.
[B 09:57]: The children there that were 16?
[A 09:59]: Yeah, there's older children. Yeah, yeah, I should put the other children.
[B 10:08]: Okay, there were a tier system hierarchy. I was still quite young. There were children there that were 16.
[A 10:15]: Yeah, they were, they were the, like, say, the kingpins, you know what I mean?
[B 10:23]: So to speak.
[A 10:24]: Yeah.
[B 10:27]: How did they, how did the staff genuinely treat you?
[A 10:34]: Like, uh, you're only the one he cared for, put it that way. You were there, they were there to do a job. You know what I mean? They were turning up to do the job, but there was no one-to-one. You were just there. I mean, it was just a routine.
[B 11:08]: So the staff didn't care for you, they were only there to do a job. There was no one-to-one, you were just there. There was no routine. And was there any form of rules, punishments, isolation, or unsafe arrangements that was enforced by the staff?
[A 11:21]: Yeah, they had a single cell that would put you in and strip you.
[B 11:26]: Oh, sorry, a single cell which they'd strip you?
[A 11:28]: They'd strip you, and it had peepholes, and all the kids— they'd make the kids bang on the door when they're— because you wouldn't be— you'd be allowed out for breakfast.
[B 11:35]: Hold on one second. Sorry about this, Richard.
[A 11:38]: Okay.
[B 12:05]: I just saw about this, correct? They had a single cell which they would strip you in. There was peepholes, there was peepholes in the cell in which the other children would look through to mock you and bang on the door, correct?
[A 12:17]: Yeah. And you would, you've been there for the duration of your punishment.
[B 12:27]: You've been there for the duration of the punishment?
[A 12:29]: Yes, it was 3 days. You've been there for 3 days, 3 days, 3 days, maybe 4 days, and you would be stripped naked and you would obviously bring your food in, but there's no— there's no, um, nothing at all to do. No books, no nothing.
[B 13:18]: So as you put, the punishment would last up to 3 or 4 days. You would be naked, not provided any books or stimulant. They would only provide you with food.
[A 13:25]: Yep, correct. They did have a potty in the corner, you pissing the pot legs.
[B 13:42]: If you ever used the, uh, the pot, was it ever changed if you, if you requested for it to be changed?
[A 13:49]: No, no, you once Once a day you would be let out to empty your piss pot, um, and that's it, you're back in again. You didn't even have— I know even in prison, like, you get exercise. There's never any, nothing like that. Yeah.
[B 14:16]: So again, um, it is going to be, um Identifying what you'd now consider abuse that you suffered whilst she was at the assessment centre. And so in relation to neglect, that would be any inadequate or withholding of food, clothing, warmth, hygiene, supervision, safety, medical care, education, or emotional support, unsafe confinement, failure to protect from bullying, violence, sexual harm, or other children or unsafe adults. Looking back, would you say that you was a victim of neglect whilst she was at the assessment centre?
[A 14:48]: Yeah, 100%. Predominantly psychological.
[B 15:10]: Looking back at your time when you was at the assessment centre, is there anything what you'd now consider as physical abuse?
[A 15:19]: You were given a punch here and there, yeah. If you step— if you stepped out of line, if you're only going to put in a cell, you were given a punch or a slap.
[B 15:38]: Can you recall where they'd hit you? Was it in the face?
[A 15:43]: Genitals. Give you a kick or a punch in the genitals. Never anywhere that could be seen. Never.
[B 15:58]: Looking back at your time, would you say that there's anything what you would now consider as emotional abuse?
[A 16:04]: Oh yeah, yeah.
[B 16:07]: And then again, for looking back at your time at the assessment centre, is there anything what you'd now consider as sexual abuse?
[A 16:14]: No, no, no, no problem.
[B 16:17]: So I'm going to ask the following questions again in relation to all three levels of abuse that you suffered while you was at the assessment centre. So in relation to the neglect, Richard, could you please confirm who was involved or responsible?
[A 16:33]: The system. The system is the system, yeah, clear and simple. There is only one answer, yeah, yeah, it's the system. Edinburgh Council. Or in our children's panel allowed this to happen by putting the children in here.
[B 17:01]: Can you think of any specific— sorry, can you remember any names or any specific roles, descriptions of the staff?
[A 17:12]: One springs to mind, and his name is Ronnie Motherwell.
[B 17:17]: Ronnie Motherwell? Yes. And would you say, um, Ronnie Motherwell was responsible for any of the abuse that you suffered when you was there? Could you specifically highlight which levels of abuse? Which type of abuse?
[A 17:36]: Punchy. He would kick you if you were gonna get— yeah, I mean, it's— yeah, just an odd dig. It was not to the extent as Lendrick Muir, but there was— you're always alert, you know. I mean, you knew what was coming if you stood out of line.
[B 17:51]: Yeah. And again, in relation to who was responsible, um, for the physical abuse, um, who would you say was involved or responsible for that? Staff. Yeah. Do you remember any specific names?
[A 18:25]: Well, Ronnie Motherwell was one. Um, not really. He always starts— he always sprung to mind. Um, he was a Scouse, like, yeah, in the highest order.
[B 18:53]: And again, in relation to the emotional abuse, um, are you able to confirm who was involved or responsible?
[A 19:00]: Well, everybody dealt with my care package, to be fair.
[B 19:04]: Everyone dealt with your care package?
[A 19:06]: Everybody dealt with my care package, yeah, because I mean, I go to an assessment centre— sorry, I go to a children's panel, and there was no dialogue with myself. I went there because I kept absconding from Landryk Muir, and the next thing I know, I walked— I was shackled and put into a social worker's car. Taken from my parents, no explanation, no nothing.
[B 19:34]: You were shackled, did you say?
[A 19:36]: Handcuffs, eye cuffs, yeah, yeah, cuffs, so I couldn't abscond, I couldn't run away, because if I got to that door, I would have, trust me.
[B 19:46]: Yeah, so you was putting cuffs on, then putting cuffs and taken to the car, then straight to the assessment centre, straight there.
[A 19:54]: Yeah, there's no passing go, there's no goodbye to parents, nothing. I always remember the children's panel had a button under the table, and I knew— obviously I knew exactly what was going to happen. The button was pressed, you could hear it. Yeah, indicate them to lock the doors down the stairs.
[B 20:30]: And was this the door downstairs? You mean in the entrance of the building?
[A 20:34]: Correct. Yes, yeah, they sealed it so I couldn't get out.
[C 20:50]: Hi, this is Craig. Hi Craig, it's Leah Horland from Eleanor Legal. Is now still a good time to conduct your witness statement?
[B 21:01]: So now we're just going to go through each level of the abuse. If you're able to provide one clear example of what happened, where and when did it occur, what was happening before the abuse took place, during, and afterwards. So we'll start first with the neglect. Could you please provide me with one clear example of what happened, Richard?
[A 21:23]: Yeah, well, neglect to me was being put in a room for 3 days, potentially, or longer or shorter, and on average 3 days with no clothing, no stimulation, no light.
[C 21:43]: Kind of your final chance to say what you need to say.
[A 21:48]: And what abuse did you want?
[C 21:50]: I mean, you got a drink or something nearby?
[A 21:56]: Okay, people can understand. You mean you're ripped from your family, put into this surrounding without any chat, dialogue, anything?
[C 22:07]: Some questions could be quite upsetting because to give concerning home and care in the same past. Just take your right side now. And before we do start, have you previously made any civil claim, criminal injuries claim, retrafication complaint, police report, inquiry statement, or claim to another team about any assistance you received? And have you ever received any payment, apology, settlement, or decision Do you recall what happened after this?
[A 22:46]: What respect?
[B 22:47]: So once you was obviously let out of the room, all right, just go back into mainstream then.
[A 22:54]: Yeah, you get your collection of clothes, you get your clothes back, and you just go back into your room. But I was put in there for 3 days because I refused to eat for 4 days.
[B 23:14]: You refused to eat for 4 days?
[C 23:18]: Yep.
[B 23:27]: So now this will be in relation to the emotional abuse. Are you able to provide a clear example of what happened, where and when did it occur, what happened before, during, and afterwards?
[A 23:40]: I mean, I'm sounding like a stuck record here, but the motion— the emotional abuse started when I was in that children's panel, you know what I mean? There was never any questions as to why I absconded from Lendrickmuir. And obviously I could have told somebody, um, but I was just labelled as this delinquent, and then the best thing was just to lock me up. And that emotionally screwed me up big time.
[B 24:40]: It's just to go back a little bit, and if ever you do feel like obviously that you're repeating yourself I do apologise, obviously, for the repetitive questions. If the question— if the answer is the same, don't worry about giving a repetitive answer. It's still okay to do so. Okay, no problem. And finally, the final example, if you'd be able to give one clear example of what happened in relation to the physical abuse, where and when did it occur and what happened?
[A 25:11]: It wasn't as bad as previous establishments. But I mean, we were teenagers, and if you anything out of line, then you would get a dig, you got punched. So it would happen, might happen on a daily basis, it might happen every 3 days, just when I got a bit cocky or rebelled, you know what I mean, you're put back into line.
[B 25:44]: So you said you'd receive a dig?
[A 25:47]: A dig or a punch? Yeah, a dig, as in a dig in the ribs, or yeah, punching genitals, or kicking genitals.
[B 26:11]: And again, can you recall anything what was happening, what would happen after this, after being in receipt of a punch?
[A 26:19]: You would just go on about your daily routine, whatever that may be, the norm. It was just accepted.
[B 26:35]: When you say it was accepted, was this by members of staff?
[A 26:39]: Not by me. It was— I just accepted it because I was— it was, it was the right thing to do in my head. I mean, I had been out of hand or I'd done whatever I'd done, and I mean, and that was your— I mean, obviously there's consequences in life, and that to me is a consequence. At the time, when you're a teenager, you just don't know any better. Okay.
[B 27:25]: So now the relating 5 questions are going to be very repetitive, but it's just going to be in relation to the neglect, emotional, physical abuse. How often did the neglect happen? Over what period? And did it ever change or become worse?
[A 27:38]: Well, you were neglected from the minute you were in there. Really, I mean, from day 1 to day 21, you were neglected. Looking back, you know, I mean, I mean, you wouldn't treat an animal the way that we were treated as children. This is a big thing. We were children, okay? And it's horrendous.
[C 28:16]: Say she had been there since the 2nd of August 1968 and that Crosslet is the only home that she has known. You remained at Crosslet during your early childhood, but Crosslet was under quarryers but it was not classed as a quarryer's home. So it's— does that make sense?
[B 28:33]: And again, the same question but this time in relation to the emotional abuse, Richard. How often did this happen, over what period, and did it ever change or become worse.
[A 28:42]: My emotions were— I mean, I couldn't focus, I couldn't think, and I was just robotic. I mean, I was in the system, so your emotions didn't come into anything back then.
[C 29:07]: Was 1973. You've been there from the age of 5, and it looks like you were there for about a year.
[B 29:14]: I couldn't think. I was robotic. I was just in the system. My emotions never came into question back then.
[A 29:20]: No, no, obviously I'm fucked up. That's, again, that's the way I felt at the time.
[C 29:25]: That's just—
[A 29:27]: my head was just done.
[C 29:33]: '88 until '81. I've got a 6-month family placement.
[B 29:43]: And again, it might seem a bit repeated, but in relation to the physical abuse, how often did this happen? Over what period? And did it ever change or become worse?
[A 29:53]: It didn't come any worse because there was cameras and they couldn't really make it any worse as such. It happened periodically. It could happen once a day, it could happen once every 3 days.
[B 30:15]: So it could be once a day or once every—
[A 30:18]: yeah, it was really— I mean, that was their form of punishment when we were out of line.
[C 30:27]: And do you understand the purpose of the statement? And do you agree that it can be used for your Scottish redress application alongside any supporting evidence? Amazing. So I'm gonna ask some questions about your personal background and your entry into care, but I know that that would be a bit difficult for you.
[B 30:47]: We're now on to the next question. Again, it'll be asked again, um, 3 times, just in relation to the abuse of which you've suffered. So I do apologise if it becomes a bit tedious or repetitive. So in relation to the neglect, what immediate effects did you experience?
[A 31:05]: I mean, worthless. Yeah, all my self-respect.
[B 31:16]: As in, you like lost all your self-respect?
[A 31:18]: Yeah, a lot. I mean, whatever respect I did have for myself, it was gone. I absolutely despised my family because of this.
[C 31:26]: Do you know anything about why you were put into care?
[A 31:34]: Yeah, just life. I just hated life.
[B 31:44]: That's perfectly fine, Richard. And we're now going to go into relation to the emotional abuse. What immediate effects did you experience? Was there any fear, shame? Sleep problems, bedwetting, running away, behaviour, or school changes?
[A 31:58]: I couldn't run away because we were obviously locked in. Um, what else? Emotional.
[B 32:09]: Um, just take your time. It's best to try and maybe think of it as like, how do you remember how it made you feel?
[A 32:19]: Oh gosh. Worthless, just like I was a nobody. I just felt— and I was existing but not living, you know what I mean?
[B 32:32]: Yeah.
[A 32:33]: I just felt that there was— I mean, I had a name, but that was all I had. I was a nobody, and I was treated like a nobody. I was treated like a problem child.
[B 33:00]: Yeah, so I just couldn't run away as I was locked in. I felt worthless, like I was a nobody. I was not living, I was just existing. I felt like all I had was my name. I was treated as a problem child.
[A 33:11]: Yep.
[B 33:12]: No problem. And then again, and this is just in relation to the physical abuse which you suffered, what immediate effects did you experience from the physical abuse?
[A 33:23]: To be honest with you, James, I've become numb. I've come numb to it, and it just— it became part of life. I was— I just accepted it. Yeah, you couldn't do anything else but— you're locked in, you couldn't do nothing, you couldn't run in to speak to your mum. I mean, you had nobody to turn to.
[C 33:49]: I'll move on now to the quarry at home, which was house number 1— oh, was it number 11? Sorry, that's that. Yeah. When you were there, was that in a house or was it in like a—
[B 34:04]: The final— oh, sorry. So there's only 3 more questions in relation to this care setting. Did anyone witness, know about it, or experience something similar?
[A 34:14]: I mean, everybody knew what was going on there. Everybody knew it, like.
[B 34:21]: Can you remember any names?
[A 34:22]: No, I was only there for a short period of time, only 3 weeks, as I say. I can't remember.
[B 34:27]: That's perfectly fine.
[A 34:32]: I mean, as I see it, it was just— it was life, it was normal.
[C 34:38]: Um, can you remember anything about your daily life there? So what was the actual college itself like?
[A 34:43]: And I think it was normal for the staff just to, to do it, and it was just accepted.
[C 34:58]: Okay, what about any of the food? Can you remember what any of the food was like? Okay. And did you do schoolwork?
[B 35:12]: So, but everyone knew, everybody knew what was going on there. I can't remember the names as I was only there for 3 weeks. It was life to me at this point. I was like, I was led to believe that this was that it was normal behaviour, that it was also normal for the staff to do it, like it was accepted.
[A 35:27]: Yeah, it's just been— if you've done something wrong, you get punished. And yeah, a kick or a punch was a punishment, and that's just become the norm. Yeah.
[C 35:35]: What about hygiene-wise? Did you get any toiletries, you know, shower gel, shampoo, toothpaste?
[A 35:41]: Was that provided?
[B 35:49]: Did you ever tell anyone or try to get help?
[A 35:52]: No, I had nobody I could tell because everybody that I knew was in the system.
[C 35:58]: And what about clothes? Were you given any fresh clothing?
[A 36:03]: I mean, who would believe us as children? We were never believed, never.
[B 36:22]: And then Robert, finally, what was different at this placement compared with the others?
[A 36:29]: You couldn't go. I couldn't escape. I had to accept what was coming or what I was getting.
[C 36:48]: Yeah, absolutely.
[B 36:53]: So now that concludes, um, your second care setting, um, being at the assessment centre. Um, I know, again, apologise for the, uh, tediousness of the questions, but We'll be going through the final set of 12 questions again, this time in relation to your final care setting. So Richard, could you kindly just confirm the institutional name, the location, approximate date and age, and who placed you there?
[A 37:22]: It was St Catherine's. It was adjacent to the assessment centre in Edinburgh, Howden Hall. Liberton. I was placed in there by the Children's Panel after my 3-week initial assessment period was over. I was roughly 14, 15, probably near the 15 mark.
[C 37:48]: Okay, are you okay? Yeah, take your time.
[B 38:03]: Yeah, so St. Catharine's Unit's adjacent to the assessment centre, Howden Hall, Liverpool. I was placed in there by the Children's Panel once my 3-week assessment was over. How old did you say you were at the time?
[A 38:14]: About 15, 14 and a half, 15.
[B 38:23]: And the next question, um, what type of setting was it and how long were you there?
[A 38:27]: It was an open setting, an open children's home. Uh, I was there just under a year, I believe. So just over a year, just under a year, and I'm sure it's just under a year.
[B 38:50]: No problem, no problem. So now, um, again, we're just going to go through a brief description of what your ordinary day life was like at St Catherine's unit. So as the same with the previous, we'll start off with the accommodation. Could you kindly just confirm what the accommodation was like?
[A 39:08]: It was a bedroom, um, well, dorm with 5 boys in it.
[B 39:15]: Yeah, had 5 bays.
[A 39:17]: Yeah.
[B 39:18]: And was there any windows?
[A 39:20]: Yes, there was a window. Yeah, yeah.
[B 39:25]: So there's windows to allow natural light. Was there ever a toilet in this, um, in your dorm?
[A 39:32]: No, no, not at all.
[B 39:46]: What was the overall hygiene like of the dorms?
[A 39:50]: It was better, definitely better. There was more women involved in the care there.
[B 40:05]: Yeah, and can you remember what your daily routine was like?
[A 40:10]: Um, it was pretty systematic. Again, you would get up, um, you would go down, down for breakfast. Yeah, um, no, I think you just go after breakfast, you would go then most of the time I was a day pupil at my high school, so I would be travelling in the bus to the high school. Hold on one moment.
[B 40:52]: You take a day bus to the, to the high school?
[A 40:55]: Yeah, yeah, not, not, not initially, but once, once you were there for a while, I was getting the day bus. But initially It would be that they had some, like, say, a classroom environment, but again, there was never any lessons being taught. I mean, we're all different ages and, you know, I mean, so they couldn't categorise us like that. It was just impossible to do so.
[C 41:27]: Are you okay? Yeah.
[B 41:36]: So I've got so far, um, the bedroom slash door had 5 bars. There was, uh, there were windows to allow natural light. There was no open toilet in the dorms. The overall hygiene was better. There were more women involved in the care there. My routine was systematic again: get up, down for breakfast. Most of the time I was a day pupil at my high school. I would take a day bus to the high school. Not initially, it would be a classroom environment in the unit. There was no education though. With the mixed ages and abilities, this was impossible to categorise.
[C 42:08]: Yep.
[B 42:08]: Can you remember what the overall food was like? Did you have 3 meals a day? Was there any choice?
[A 42:14]: No choice, no. It was take it or leave it. Yeah. And then there's breakfast, pretty standard breakfast, which was usually porridge, I think it was at the time. Um, yeah, um, it's just standard. There was no choice. You just— it was there. If you ate it, you ate it. If you didn't eat it, then you went hungry.
[B 42:43]: Was you ever provided clothing when you was there?
[A 42:46]: With other— what, sorry?
[B 42:47]: Was you ever provided clothing?
[A 42:49]: Yes, because I had to attend school, so yes, I was.
[B 43:01]: And with the clothing, what was provided, would you say it was adequate and clean?
[A 43:06]: Um, it's adequate, I suppose. Yeah, I mean, it couldn't really be to the extent of his previous establishments because you're in the public domain. Yeah.
[B 43:32]: And do you remember what your access to contacting your family was like? Would you ever refuse to access?
[A 43:44]: As time went on there, I actually had weekend access home.
[B 43:53]: Was this ever threatened to be taken away from you?
[A 43:55]: Oh yeah, constantly. If you misbehave, it'll be taken away from you. Oh yeah. Okay, buddy.
[C 44:08]: Yeah, I'm just making sure that you knew.
[B 44:20]: So how did the staff— how did the other children generally treat you here?
[A 44:26]: Okay, because I was one of the older ones now.
[B 44:35]: Yeah, and how did the staff genuinely treat you?
[A 44:41]: If you followed orders, okay. If not, again, you get the dig, you get the punch. You would get— I mean, many times I was dragged by the hair into the office. The office was the place that it would happen.
[B 45:00]: You would get a dig. When you get a dig, is that again to the ribs and to the genitals?
[A 45:05]: Punch to the ribs, yeah. Yeah, yeah, never nothing visible. You know, I mean, never ever mark you.
[C 45:19]: And did you say this mainly occurred in the office? Yeah, you could take taken into office.
[A 45:33]: Yeah, out of sight, everybody else.
[B 45:36]: And sometimes dragged by your hair, is that correct?
[A 45:38]: Oh yeah, yeah, regular. Yep, yep.
[B 45:40]: And this was a regular occurrence?
[A 45:45]: Yeah, if you stepped out of line. Yeah, yeah.
[C 45:48]: Did anyone else witness that?
[B 46:01]: Can you remember any— if there were any rules, punishments, isolation, or unsafe arrangements enforced by the staff?
[A 46:07]: No isolation. They couldn't isolate you there because it was open. Um, punishments, you would lose— um, I'll remember, you'd lose— they used to have the chance of getting you like a snack in the morning, and they would take that from you. You would lose a snack. In the morning.
[B 46:25]: Yeah.
[A 46:26]: And you— I mean, there's a lot of punishments, I think. I mean, there's a lot of work you have to do. Cleaning— you have to do a lot of cleaning in there. Mopped floors and brushing floors and windows. You're just— you're just a skibbie.
[B 46:39]: Yeah, that's perfectly fine. So now, um, we're going to go through, um, what happened there, which we could now consider abuse. And Would you like me to read out again the categories of abuse and what is considered to be a qualifying behaviour?
[A 46:57]: No, I just got my questions.
[B 46:59]: That's perfectly fine. So looking back, is there anything what you now consider neglect?
[A 47:04]: Yep, yep, there is. Neglect is obviously neglecting your food in the morning, you lose your snack. You were getting hit. That was part of neglect. There's a lot of physical abuse, but it's still neglect. And you're just basically just— you just go on, man. I never got an education the whole time I was in these establishments. And because initially I had to— there was a classroom there, um, but until I got my leave to go to high school, I never got— no, man, I was so far behind when I went back to high school, so far.
[C 47:44]: Yeah, but I called it try it, and the guy was like, oh, and I was like, is that not what it's called? I was like, no. What's the worst case look like for you?
[B 48:15]: Is there anything what happened there what you'd now consider as physical abuse?
[A 48:20]: Physical abuse? Yeah, yeah. And nobody deserves the right to be hit if you don't follow orders or dragged into an office.
[B 48:47]: Did anything happen there what you would now consider abuse, um, being either emotional or sexual?
[A 48:56]: Yes.
[B 48:57]: And is that for both?
[A 48:59]: Um, well, the emotional part of things is being there. And you know, I mean, dragged and been told nothing. And yeah, definitely emotional. And at the same time, I had no emotions. Yeah, I was emotionless. That was worthless in my view.
[B 49:28]: So just for being there in general, Being dragged there and being told nothing, I became emotionless as I believe— I believed I was worthless.
[A 49:37]: Yep, yep, that's where you felt to believe. That's the way you're treated. Yeah, be seen and not heard.
[B 49:50]: Be seen but not heard. And looking back at your time within St Catherine's, is there anything what you'd now consider as sexual abuse?
[A 50:11]: There was a couple instances, yes. And again, um, in the office, um, I always remember his name because it's similar to my surname, was a Mr Richard Garrie. He was one of, like, say, the housemasters.
[B 50:24]: Mr. Gary, did you say?
[A 50:26]: Mick. Mick.
[C 50:27]: Mick.
[B 50:27]: Mick Gary.
[A 50:28]: Gary. Yeah.
[B 50:31]: So when you say Mick Gary, is that two separate names?
[A 50:34]: Oh no, no, it's one name. MC Gary.
[B 50:37]: Yeah, yeah, just wanted to make sure. Um, was this a teacher?
[A 50:41]: No, he's like the housemaster.
[B 50:44]: He was the housemaster.
[A 50:46]: Yeah, no problem. Any times, um, that you were dragged into the office. And you always have an option now, getting a punch, rubbing them down below.
[B 50:58]: Yeah, no problem. Just give me one second.
[C 51:21]: You weren't really given toilet seats, you just had to— it was awful, but was the soap shared? Okay, so that bar of soap would have been shared between all of the lads in there? Quick. How did the staff treat you here? Can you remember their name?
[B 52:00]: So moving on to the next question, um, I know this is going to seem a bit, um, tedious because you've already given one name, but in relation to the neglect, are you able to provide Are you able to confirm, sorry, who was involved or responsible?
[A 52:15]: Mr Richard Garrie, and there was another, meant to be a teacher by the name of Mr Acres.
[B 52:20]: Mr Acres. Acres spelled A-C-R-E-S. Sure, it would have been.
[C 52:26]: Yeah, yeah, yeah.
[B 52:27]: I'll put it in speech marks just in case.
[A 52:29]: Yeah, he took a very dislike to me.
[B 52:42]: Can you remember what Mr Richard Garrie's role was?
[A 52:45]: He was a teacher.
[B 52:56]: In relation to the physical abuse, again, could you confirm who was involved or responsible?
[A 53:03]: Um, predominantly Mr Richard Garrie and Mr Acres. And Mr Acres.
[B 53:18]: And then for the sexual abuse, Mr Richard Garrie. Now this is going to be the most distressing part of the witness statement to finish this off with for the care setting, and so take your time in answering it and we'll get through it as quickly as we possibly can. In relation to the neglect, could you please provide one clear example of what happened, when and where it occurred, what was happening before, during, and afterwards?
[A 53:56]: Neglect in here. I mean, this is the last place I was in, and obviously because I had freedom, um, because of the neglect, I rebelled. And I rebelled big time, but out with the care system. I rebelled.
[B 54:33]: But this is only in relation to the CUR system. So what happened following this?
[A 54:51]: Uh, what did I do?
[B 54:53]: Yeah, so you stated that, um, for as a clear example of what happened, I spiralled out of control.
[A 55:01]: Yeah, yep. I, I just got into trouble, and I was stealing, breaking and entering. I just went off the rails. I just couldn't cope anymore. I just rebelled against everything and everybody. Yeah, I come into contact with.
[B 55:20]: And what happened after this?
[A 55:21]: Um, my time in St. Catherine's, when I come to an end, I went back into mainstream schooling. Um, and I left very quickly. I turned 16 and I left school with nothing, no qualifications.
[B 55:42]: Nothing. So now we are just going to go into one clear example of what happened in relation to the physical abuse. Could you kindly confirm where and when did it occur, what happened during, and what happened afterwards?
[A 55:54]: It happened as soon as you stepped out of line, as soon as you disobeyed an order or you did something that they didn't like. You were then taken in the office for your punishment.
[B 56:14]: And sorry to ask, but what would that punishment usually entail?
[A 56:24]: Well, you had a choice. You had a choice of rubbing them down with a blow or a strap. I'm sure it's a strap, is it? There's a TAWS, you always remember.
[B 56:34]: The what? Sorry, how do you pronounce that?
[A 56:36]: T-A-W-S-E. That was a name for a posse. T-A-W-S-E. And it was a strap with a split in it, and you'd be beaten with that strap.
[B 56:48]: With a slit in it?
[C 56:51]: Yes.
[A 56:52]: Or you could take the easy option and not get beaten.
[B 56:57]: Yeah.
[C 57:02]: Okay, and so was this kind of just one time example?
[B 57:07]: And that was Mr Richard Garrie.
[A 57:09]: He was, yeah, he was the only one that done that.
[C 57:11]: You said that is one of the most clear examples of what happened to you, and he was the only one?
[A 57:16]: Yeah.
[C 57:17]: And what about the bar of soap? Was that like a one-time thing?
[B 57:35]: Unless there are any other instances of the sexual abuse, I'm just gonna go ahead, obviously, if you're okay, just to copy obviously what has been said previously in relation to the masturbation in the office. Is there any other instances where you can think of? What?
[A 57:54]: No, because honestly, I was 100% actually got him by the throat one day.
[B 57:59]: Say that again, sorry.
[A 58:00]: I actually got him by the throat.
[B 58:02]: Oh, did you? Hold on, hold on, we'll, um, I'll, um, we'll, we will, uh, make note of that once I've just got the copy and paste and put what actually happened for in relation to that.
[C 58:16]: Sounds horrible, it's just the easiest way to say it, just to be straightforward, isn't it? So the soap is quite a regular thing, what about the stings? That quite regular as well? Do these stings leave marks, leave injuries?
[B 58:34]: So I've just started to put that in. One time I gripped Mr Richard Garrie by the throat.
[A 58:38]: Yep, because I wouldn't do what he wanted me to do and I just snapped.
[B 58:45]: What happened following this?
[A 58:50]: Nothing. Nothing at all.
[B 58:52]: Okay.
[A 58:52]: And it was so bizarre, it just stopped because he couldn't— I was, I was, I was a big lad and he couldn't, he just couldn't deal with it.
[C 59:03]: Um, right. Did you experience any fear, shame, sleep problems, bedwetting? Anything like that? Yes, you can tell me exactly what you experienced. And if you did wet the bed in Irkut House, how was that dealt with?
[B 59:31]: So just a couple of final questions in relation to the institutions. So in relation to the neglect, how often when did this happen, over what period, and did it change or become worse?
[A 59:41]: It happened over the period of time I was in there, and I would say probably, probably for the first 6 months it was worse.
[B 59:50]: Yeah.
[A 59:52]: As I grew and got older, I don't think I was neither little boy anymore, and so they kind of lost interest in me. And I said I was towering 6 foot, um, and I think I kind of intimidated them a little bit. Yeah, to my advantage.
[B 60:29]: So I'm just gonna put, it happened over the time I was in there, and probably the first 6 months it was the worst. And as I grew and got older, they seemed to lose interest in me. I was now 6'2\" and I feel like I may have intimidated them a little bit, which was to my advantage.
[A 60:45]: Yeah, I think I became a lost cause to them. They couldn't do anything with me, and they couldn't bully me because I've had it for the last 3, 4 years of my life. I just wasn't treatin' it anymore.
[C 60:57]: Okay, should we move on to Raysdale? Okay, so I've got Raysdale from 1983 to '85. You left 2 years. Can you tell me a bit more about what Raysdale was? Was this, again, was it a house? Was it residential?
[B 61:15]: So again, this will be the same question, but this time in relation to the physical abuse. Would you be able, um, how— what, sorry, with the physical abuse, how often did this happen over what period and did it ever change or become worse?
[A 61:30]: Again, I'm gonna say the first 6 months was bad, and once— basically, it was daily. It's when you stepped out of line. But once I had shown that I'd had enough, again, the physical abuse stopped And again, the same question in relation to the sexual abuse.
[B 62:06]: How often did this happen? Of what period? And did it change or become worse?
[A 62:12]: Um, probably the first 6 months again. Um, because that's when I actually attacked them.
[C 62:18]: Um, and you could come and go as you please. Um, what about the bathrooms? Are they again with a shed? Okay. Um, did you get toiletries in this place? What about clothing?
[B 62:46]: So I put, from the first 6 months, again, when I attacked him/defended myself, the abuse stopped.
[C 62:56]: Yep.
[B 62:59]: So now again, it's the same question going to be asked but in relation to the factors of abuse. And what were the immediate effects which experienced in relation to the neglect?
[A 63:11]: Immediate effects, psychological effects again. And just, I think I thought that little of myself anyway, and it didn't bother me anymore. And they couldn't do or kick me down any more than the last few establishments had done, you know what I mean?
[C 63:32]: It's Um, please say you are.
[A 63:36]: Quite hard to explain really.
[C 63:39]: Oh, lovely, and you met your partner there. Wow, definitely meant to be, no argument about that. Um, did anything happen that you would now consider to be abuse?
[B 63:54]: So she put psychology effects on me again. Um, I felt little of myself. It didn't bother me anymore. They couldn't break me down any more than what the other institutions already had.
[A 64:04]: Yep.
[B 64:05]: In relation to the physical abuse, again, what is the immediate effects that you experienced?
[A 64:15]: Again, it's when you've had it so long, it doesn't really affect you as such as it does somebody that's never had it. Because you have it on a regular basis, you know what I mean? It doesn't really affect you any different from day 300 than it is from day 1.
[B 64:39]: It was a regular occurrence, it didn't affect you as much from day 300 to day 1?
[A 64:47]: Obviously, for somebody to accept that as norm must be seriously damaged. Yeah, but that's what it was, that's what happened. It was normal.
[C 64:57]: Okay, brilliant. So that was all of the care patterns that we've gone through. I'm now going to move on to the next kind of different sections of questions, but these are about your time in care overall, not just one at a time. So across all of the placements, you were Who would you say were the main people responsible for what happened to you? Yeah, so Mary, Helen, and then Brian. Okay. Were other children affected, or did you work with other children?
[B 65:39]: Again, what immediate effects did you experience following the sexual abuse?
[A 65:46]: Quite much the same answer as the rest, to be fair. Yeah, but I was— I was— I come to the extent that I was not— I refused to take it anymore.
[B 65:57]: Um, so pretty much the same answer as the rest. And what was— what was the way you said following that?
[A 66:03]: Um, I pretty much say, well, I drew the line and I said, that's good, because then I was getting older, I was looking at girls and, you know, I mean, these, these things hold me the right way in life for where I wanted to be, you know what I mean? I didn't want to— I'm not gay, I never have been. And, and I just thought, no, I'm just not allowing it. And that's why I was so, so determined not to allow it anymore.
[C 66:38]: Were complaints discouraged, ignored, or punished?
[B 66:46]: So, Richard, I put pretty much the same answer as the rest. I drew the line when I was getting older. I started to think about girls, etc., and I wanted to be in the right place in my life. I was determined to not allow those things to happen to me anymore.
[A 66:58]: The sexual abuse, yeah, most definitely. Yeah, as for the rest, I mean, that was with me for a long time. Yeah, couldn't get rid of that. I could do something about the sexual.
[B 67:10]: So now we're just on to the final 3 questions in relation to the care settings, Richard, so we should be able to fly through this soon. Did anyone else, in relation to all of the abuse that you experienced at Catherine's unit, did anyone witness it, know about it, or experience something similar?
[A 67:26]: Not the sexual. Nobody witnessed that, no. Apart from Megari.
[B 67:39]: But they witnessed everything else?
[A 67:46]: Yes.
[B 67:48]: Did you tell anyone or try to get help?
[C 67:50]: No. No.
[B 67:52]: This is obviously going to sound really stupid and I do apologise. If you didn't tell anyone or ask for help, could you provide us with a reason as to why?
[A 68:05]: I was embarrassed. Yeah. What are you going to say? I mean, it's taken me 40-odd years to come and speak to you today, you know what I mean? Back then, it was— I think child abuse now is I mean, totally out of hand. But then it was accepted, you know what I mean? It was, it was what appeared to be the right thing to do, you know what I mean? Yeah, as a beautiful—
[B 68:35]: it's just So I just put no. I was embarrassed to tell anyone. It's taken me 40 years to speak to you today. Back then, child abuse was accepted and also out of hand. It was appeared to be the right— it was appeared to be the right thing to do, but it is abuse looking back now.
[A 69:13]: 100%. There's nothing, there's nothing else it can be, you know.
[C 69:16]: I mean, it's, you kind of sugarcoat it.
[B 69:30]: And then finally, Richard, what was the difference at this place, at this placement, compared with the others?
[A 69:37]: The, the, the big thing was, um, I left here, back into mainstream, that I could see a way out of here. I had clear closure, you know what I mean? I had a path that I know in my head. Play the game and this is where you're going to be.
[B 70:21]: So, but the big thing was I left there, I could see a way out of here, I had clear closure and a path, and a path that I had in my head just to play the game and I'll be where I need to be, just play the system.
[C 70:34]: Yep.
[B 70:34]: Fantastic. And that concludes the placement sentence of the witness statement. Now it's just going to be a couple of questions, what we should be able to fly through quickly. It won't be as meticulous as that, so we'll try and get through quickly. So, people involved, reporting, and institutional knowledge. Across all placements, who were the main people who was responsible?
[A 70:58]: Social workers. They put me in that situation.
[B 71:02]: So with the social workers, do you recall any names?
[A 71:06]: Only one social worker, his name is Gordon. He, he, he— the thing I can't understand to this day, why was I never talked to? You know what I mean? They talked to my parents, but they never once talked to me. And that's what I kind of get my head around. Well, I was never allowed to tell my storey. I blame my parents as well. I blame my sister. I blame, I blame everybody. And I blame my birth mother. I blame everybody because everybody had factored into this, you know what I mean? I was a teenager growing up in the '80s, and it was a hell of a place to grow up in a city in the '80s, you know what I mean?
[B 71:49]: Yeah.
[A 71:50]: And but I had no support. From my family, but more importantly, I've no support from professionals.
[B 72:21]: One second, I'll just relay back what I've got, just to make sure that obviously it's correct and we haven't missed anything. So, social workers, only one social worker, and he was called Garden. One thing I never understood from this is that they never spoke to me. Why did they never speak to me? I blame everyone for what happened to me. I grew up in the city in the '80s. It was a hell of a place to grow up. I had no support from my family, but more importantly, not from the professionals.
[C 72:54]: Yep.
[A 72:55]: You were labelled, you know what I mean? You were labelled a problem. And instead of fixing the problem, like what they do now, yeah, you were just— well, I've just— for the last 2 hours, that's— you just had a snapshot into my life. Yeah, that's what you got. Back in the '80s.
[C 73:13]: Yeah, you just get to treat them the way you want to be treated, and that's exactly it. And you kind of live— you live your childhood through them. Yeah, that's an absolute concern, what I really do.
[B 73:33]: So I just put, I was labelled as a problem instead of fixing the problem. I was dealt with as a problem.
[A 73:43]: Correct.
[B 73:44]: Can you remember any other names who are the main people responsible?
[A 73:50]: There's too many. I mentioned everybody that I've just discussed with you over the past 2 hours. Yeah, I mean, people go in a role to support and help these people, you know what I mean? They must have had a job title, they must have had an interview to take on the role. Of the job. Yeah, you know, I mean, don't get me wrong, I met a lot of nice people there as well. I did. People genuinely want to help. But the second thing of it was, once you were labelled, you know, I mean, once the arrow was above your head, that's it, you were wasting your time.
[B 74:22]: Yeah, just give me one second, I just go back through into the person, it's just to highlight any names.
[C 74:38]: Mike.
[B 74:39]: And do you not remember who Mike— what Mike's role was?
[A 74:42]: He was a teacher.
[B 74:43]: It was just a teacher?
[A 74:45]: Yeah, yeah, the deaf teacher. Yeah.
[B 74:47]: And it would say Mr Acre was a teacher. You don't remember the specific subject?
[A 74:51]: No, there wasn't a specific subject. Yeah, you would sit in a room and they would try and talk to you about geography, then history and maths, but you just wouldn't listen. And so they wouldn't force the fact. I mean, you just done what you wanted to do. You would sit, you would Skive, you would talk, you would do nothing.
[B 75:07]: And Mr Richard Garrie, did you say he was the boarding officer?
[A 75:11]: He was the housemaster.
[B 75:12]: Housemaster, that's it. Sorry about that.
[A 75:15]: That's okay.
[B 75:16]: So I've got Mr Richard Garrie, Mr Richard Aker, Mike as well. What was the teacher called? Mr Thornburn?
[A 75:25]: He was the head teacher. Thornburn, or The Beak. Thornburn, he was the headmaster at Glendrick?
[B 75:32]: Yeah, the headmaster. Yeah, The Beak was his nickname. Yeah, so we've got McGarrie, Mr Aker, Mike, Mr Thornburn, quotation marks, The Beak, and he was the headmaster. And was there anyone else who you named?
[A 75:50]: Not really.
[B 75:50]: No, that's perfectly fine, no problem. Um, the next question is, were other children affected and did you witness abuse or harm to anyone else?
[A 75:59]: Oh, everybody was there, especially Lyndrick Muir. Yeah, yeah, whoever was in my dorm at the time. Yeah, they're all— nobody missed out.
[B 76:16]: Nobody missed out.
[A 76:21]: A few years ago, I actually found a Facebook page that had been put up, and I wrote some really nasty things on it.
[B 76:31]: Yeah.
[A 76:32]: And they're still there, still there. I mean, that was done years ago, and there's a lot of nasty stuff on there as well from other, other people. I'm not gonna— again, that's not my business to discuss next.
[B 76:42]: No problem, that's perfectly fine. And why do you believe staff or the institution know or should have known what was happening?
[A 76:51]: Well, they're adults. I mean, I'm a father, I'm a grandfather myself, and I live for my children, my grandchildren, you know what I mean? And regardless whether they're children or not, they're in a position of trust and a position of care to look after us in the field. They dictated what way my life was going.
[B 77:32]: Well, they were adults. They were in a position of care. They was in control and dictated where my life was going. They had a duty of care and they failed. They failed.
[A 77:41]: Yeah, big time.
[B 77:43]: Yeah, no problem. Were complaints discouraged, ignored, or punished? Were you moved, threatened, or disbelieved?
[A 77:51]: Disbelieved. I never really told many people about it. Yeah, because of the— because you— because as I said to everyone, it was accepted, it was normal, it was life, it just happened, you know what I mean? So I mean, what are you meant to do? You can't fight the system, you just can't do it no matter how hard you try as a 13-year-old. I mean, who would believe me even if I did try? Nobody. I couldn't speak to anybody. I never see my parents. They just stopped me seeing them at the I've seen them periodically, but you can't go in and say to your mum, I was giving somebody a masturbating in somebody's office, can you? You know what I mean? You just can't do that. Even when I did go to the police, they said, don't be silly, you encouraged it. Yeah, I mean, I thought, wait a minute.
[C 78:54]: Sleep problems.
[B 78:58]: And then finally, have you ever reported the abuse to the police, an inquiry, a professional, or an authority?
[A 79:06]: Yeah, reported to the police. Yeah. Yep.
[B 79:09]: I know you've already stated this before, so it is a bit tedious, but what happened when you reported this to the police?
[A 79:14]: I was I was— because I was known to the police then, it was a few years, and I was turning into a criminal, I wasn't believed. I was told that I had encouraged it.
[C 79:27]: The kind of, if you went on holiday, sometimes you might struggle with somewhere you don't know.
[B 79:33]: You were told what? Sorry?
[A 79:35]: That I had encouraged the situation, I had encouraged the abuse, the sexual abuse. I must be gay. The exact words of the officer.
[C 79:46]: Okay, and is that still an ongoing thing? Okay, and when did that happen and how long did it happen for?
[B 80:00]: So the next is just movement between placements and leaving care. Why did you move between placements and were the reasons ever explained?
[C 80:06]: No.
[A 80:07]: Never. No, no, I moved obviously from the first one because I absconded because of the serious abuse. Second one was a result of abscondance, the first one. And the third one was, um, a partner wasn't ready to be integrated back into society.
[C 80:23]: Yeah, so I can understand that there would have been a struggle. How has what you went through affected relationships, parenting, friendships, Yeah, you give them the life that you wanted.
[B 80:52]: So no, never. I moved as I was, as I absconded due to serious abuse. Second was a result So it'll be expounding from the first and final setting I was deemed to, uh, I was deemed not fit to enter society.
[A 81:04]: Correct. Yep.
[B 81:07]: Did you run away, refuse to return, or ask to be moved?
[A 81:12]: You couldn't refuse. There wasn't an option.
[C 81:15]: What about friendship? Has it affected any friendship or your ability to maintain friendship?
[A 81:21]: I mean, the staff at Liverpool let me physically hitchhike home to Edinburgh, which is 60 miles, in different people's cars. They knew that was happening as a 13-year-old.
[B 81:32]: Do you say 60 miles?
[A 81:34]: Yes, 60 miles from that. I was 60 miles from my parents. Yeah.
[B 81:53]: So I just put, you couldn't refuse, that was never an option. The staff at Lendrick left me— let me hitchhike 60 miles to my parents' house, getting rides from strangers, and they not only knew but encouraged me to do so.
[A 82:05]: Yep, if you don't— if you're not happy, just bugger off again. Yeah, so I did.
[B 82:10]: And then finally for this section, when and what age did you leave care?
[A 82:15]: 16.
[B 82:17]: And what was your circumstances afterwards?
[A 82:20]: Um, for the first 4 years, my— from 16 to 20, I was a criminal.
[B 82:28]: Yeah.
[A 82:29]: Um, I was even breaking in, um, doing everything I shouldn't be doing. Taking no pride in it now whatsoever. Um, I got an 8-week prison sentence in Edinburgh.
[B 82:45]: One second.
[A 82:45]: Sorry.
[B 82:46]: No, don't apologise, um, Richard.
[C 82:49]: Yeah, absolutely. Just something that would remind you. Yeah.
[B 83:00]: Do you say 6 or 8 weeks?
[A 83:03]: 8 weeks. 8 weeks prison sentence.
[C 83:04]: How was it affected?
[B 83:05]: You were in Edinburgh? In Edinburgh and And what was it, what caused you to be placed into the adult prison?
[A 83:16]: Breaking in the house.
[B 83:21]: That's perfectly fine. So now it's just gonna go into the impact of your life. This may be a bit more of a distressing part, but after that we'll just be flying through. We should probably be done in the next 15 minutes or so.
[A 83:35]: Yep.
[B 83:35]: So this is the impact on your life, what the care setting has done. So how did this experience affect you at the time? So try to think about obviously your thoughts and feelings in relation to your safety, your trust, confidence, sleep, behaviour, education, relationships, and also your ability to speak up.
[A 83:56]: Well, as I say, I spiralled. The only way out I could see was rebelling. I was free, you know what I mean? I was free from that system. And instead of building my life and doing the right channel, I chose the wrong one because of the anger and the hatred and the hurt and deceit that I had in me. I couldn't speak to anybody. I had nobody to speak to. I mean, I was pretty much discharged from social services overnight. Yeah, one second, one second.
[C 84:47]: So you've got a—
[B 84:50]: well, I spiralled. The only way I, um, the only way I saw was rebellion. I was free this way. Instead of building my life and choosing the right channel, I chose the wrong path due to anger, hatred, and deceit. I was essentially discharged overnight.
[A 85:03]: Yep, just 3 years of my life, then all of a sudden that's it, you're free to go. Yeah, no explanation, no nothing.
[B 85:27]: And how would you say this has affected your sleep, your behaviour, and your future relationships and ability to speak up?
[A 85:36]: For the first probably 20 years after that, it's horrendous. I had them— I was sleeping with different women. I've got 3 or 4 children that I have nothing to do with.
[C 85:48]: You know what I mean? Yeah, absolutely. Yes. Have you received counselling, therapy, mental health?
[A 86:00]: My family disowned me.
[C 86:02]: Yeah.
[A 86:05]: And I was, I was just a rebel. I was on a destruction mode. Do you not believe it?
[C 86:15]: Yeah.
[B 86:40]: The first 20 years after this was horrendous. I was sleeping with numerous women. I have 3 children that I don't have anything to do with. My family disowned me. I was just a rebel. I was in destruction mode. You wouldn't have believed it.
[A 86:52]: Mm-hmm.
[B 86:53]: Yep, yep, no problem. So the next question is, how has it affected your mental health?
[A 86:59]: Back in the day, you didn't have mental health. There was no such thing as mental health. That's only— that's a modern day. So my mental health was me breaking in. My mental health was me sleeping with different women, cheating, lying, stealing. That was my mental health. Because if you ask anybody 40 years ago what mental health was, nobody could tell you. Okay, I now know what I've done to my mental health.
[C 87:27]: Yeah.
[B 87:32]: So my mental health was stealing, breaking and entering, sleeping with numerous women. What else did you give an example for?
[A 87:39]: Just doing what I wanted to do. I mean, I couldn't— I didn't care. I mean, nobody could do any more to me than what had been done the previous 3 years.
[C 87:58]: Could any sibling, former resident, relative, friend, partner, or professional provide a supporting statement for your application, or would you want them to? You wouldn't? Okay.
[B 88:14]: How has it affected your physical health? Um, basically So like any alcohol or substance use? What were—
[A 88:23]: oh no, that's one thing I've been very strong about. I mean, I'll social drink now and again. I don't— I used to smoke at the time, but when I turned my life around, I stopped smoking. And I refuse point blank to do any kind of drugs. I've seen so much destruction with them in the care system.
[B 88:41]: Yeah, I've got no substance use. I only drink socially now. Um, how would you describe your sleep?
[A 88:49]: Terrible. My doctor refuses to give me any more sleeping pills because of the addiction, and I'm now on— actually, just give me a second, I'll tell you what they're called— diazepam.
[B 89:01]: Yeah, one moment.
[A 89:03]: Just two seconds. No, I'm a tripplin'.
[B 89:18]: I'm a tripplin'.
[A 89:20]: I'm a tripplin' for my sleep. But to be honest with you, I actually buy sleep pills on the black market.
[B 89:26]: Yeah, no problem. Hold on. Would you say this is due to it being a necessity?
[A 89:39]: Yeah, because my doctor won't give them anymore. Because of the addiction. But I've got— I need to sleep, you know what I mean? And it's all— I'm a— triptylene don't work. They calm me down, but they don't— they don't make me sleep. Don't let me sleep. A zopiclone.
[B 89:54]: Zopiclone?
[C 89:55]: Yeah.
[B 89:56]: Do you know how that's spelled, by any chance?
[A 89:58]: Z-O-P-I.
[B 90:00]: Yeah.
[A 90:00]: Clone. C-L-O-N-E.
[B 90:06]: That's the only thing that helps with your sleep?
[A 90:08]: That's the only thing that'll put me asleep, yeah. And I know I'm addicted to them, I know that, but what's the options?
[C 90:15]: Yeah. And how are you feeling after discussing this on the phone?
[B 90:26]: Just give me one second, just while I just try and associate the— not associate, sorry, just try and fix the punctuation and grab my real quick.
[C 90:37]: Yep.
[B 90:38]: So, but no substance use. I only drink socially now. My sleep is terrible. My doctor refuses to give me more sleeping pills as he's concerned about addiction. I'm on diazepam, Amitriptyline. I do buy sleeping pills on the black market. This is a necessity as my doctor won't provide me with the drugs. Zopiclone is the only thing that helps me with my sleep. I know that I'm addicted, but what are my My options, by any chance, could you please just confirm for me what the milligrammes are for those?
[A 91:04]: Um, I think it's 7.5. It's obviously clone, I think. I don't have them to hand with me. I'm actually in a hotel room in Ireland at the moment on work. Um, the amitriptyline, I, I have, they're 10 milligrammes, but I take 2, so it's 20 milligrammes.
[B 91:20]: And how many of the zopiclone do you take a day?
[A 91:23]: Uh, 1. One at night.
[B 91:31]: Yeah, um, and then the diazepam?
[A 91:34]: Yep, I take one of them. I think there's 5mg. I've not got that in my hand either, like I said, in my bag in my car.
[B 91:39]: It's okay, don't worry about it. One a day?
[C 91:42]: Yeah.
[B 91:42]: And is that at night or just during the day?
[A 91:44]: At night.
[B 91:47]: Fantastic. Um, how has it affected your relationship, parenting? Friendships, intimacy, trust, or isolation?
[A 91:54]: No, um, since my children came along, the children I've been a father to, I mean, they've changed my life. Um, you've no idea.
[B 92:10]: Sorry, say that one more time.
[A 92:11]: I mean, talk about being an overprotective father.
[B 92:13]: Yeah.
[A 92:14]: Oh, you have no idea.
[B 92:15]: I have lots of problems.
[A 92:16]: Idea. And my children, my world. I see them on a daily basis. Yeah, for them, they're all doing well in life. My daughter's a paramedic. I mean, got 2 grandchildren, 2 on the way next year, and all full-time jobs, all got their own houses, done so well. And I, I thank myself for that. Um, of course, my strict regime that I've developed because of my abuse. So if anything, it's done some good. It's made me treat my children the way that I should have been treated.
[C 92:55]: Yeah. Be honest with you. I'm still— I'm working on the system, and every now and then I have to ask Auntie what that means. All right, Craig, well, you take care of yourself, and thank you again. All right, speak to you soon.
[B 93:30]: Bye. But since I've become a father to my kids, they've changed my life. Talk about being a A protective father. You have no idea. They are my world, the four of them. They all work full-time. They have a house. I gave myself a strict routine to stick to and I was able to provide myself with this. I wanted to treat my children the way I should and wanted to have been treated. They are my world.
[A 93:51]: Yep, yep.
[B 93:53]: And the next question: how has it affected education, work, confidence, opportunities, finances, housings, or day-to-day stability?
[A 94:02]: My strong will has got me out of the shit in my teenage days. Um, I, I left when I turned 20, um, after I'd done my prison sentence. I left Edinburgh. Hold on, you left Edinburgh? I left Endra. I wanted to prove my family wrong because I was written off, you know. I mean, I was a nobody. I was going to die. I was going to die crook and all this, you know. I mean, and I just got to the stage when I was 20, I thought, fuck you. Excuse my language.
[B 94:44]: No, it's okay.
[A 94:45]: I'm not going to be that person that you see I am. And I see, I packed up and I left. I left them with nothing but the clothes on my back. I'm left with no qualifications whatsoever.
[B 95:31]: So she put, my strong will has got me out of this shit from my teenage days. When I turned 20 after my prison sentence, I left Edinburgh. I wanted to prove my family wrong. It was like a fuck you. I wasn't going to be the person everyone thought I was going to be. I left with nothing but the clothes on my back. I have no qualifications. And finally, are there triggers, places, smells, authority figures, institutions, or situations that you avoid?
[A 95:58]: Not really, because I've never— I mean, I've never been near a care situation. My children have always had great upbringing, great education, you know what I mean? I've been such a strict father, but for the right reasons.
[B 96:12]: Yeah.
[A 96:13]: And I've never been in that environment, and I've never had any social— I mean, I would not allow a social worker near my door.
[B 96:21]: Yeah.
[A 96:21]: You know, I mean, I have no trust, no faith in that profession. And I actually have a friend whose wife's a social worker, and I will not associate with her in any way, shape, or form. And that's wrong. That's wrong for me to do so. And But it's a—
[B 96:38]: Sorry. It's okay to apologise. So I just got, um, not really, so I've never— sorry, not really, as I have never been near a care situation with my kids. They've had a great upbringing and education. I was a strict parent but for all the right reasons. I do not trust social workers. I will not let them near my doorstep. I have a friend who is a social worker and I will not associate myself with them.
[A 97:26]: So my friend's wife she's a social worker. And I know it's wrong, but it's the whole stigma, the word social worker, you know what I mean?
[B 97:37]: Yeah.
[A 97:37]: And I've seen the destruction and chaos they've caused in many people's lives. I mean, I've looked at all these child abuse cases and Orkney and things that have happened, and the social workers have been to blame. That's by the by, but what they've did to me personally, you know what I mean, Yeah, they can fuck off as far as I'm concerned. The whole system is dead and buried and will never be resurrected in my life. Never.
[B 98:29]: Can you just clarify something for me? You just stated that— oh, hold on. You said something then about like, um, if it's up to you, like about resurrecting something. Um, in relation to social work and social workers, what was that again? Can you just repeat it?
[A 98:52]: The only thing that's resurrected now is to speak to you about it.
[B 98:54]: Oh, okay.
[A 98:56]: Sorry, it would, it would be buried, gone. But I mean, you can probably hear from my tone, I'm getting so angry. Yeah, just thinking about these people and what they've done, you know what I mean? So many children have been scarred by this. When I say I've lost a friend through this—
[B 99:18]: yeah, I do apologise. My condolences.
[A 99:21]: No, listen, that's years and years ago, but again, it's the life that could have been saved.
[B 99:25]: Yeah, of course. Hold on, I'm just finishing up the punctuation and grammar on this and I'll read it back to you just to make sure everything's right. Just because we've gone over like quite a bit of the time period, so like I probably will lose the transcript on this. So I just want to make sure everything is crystal clear. So I just put not really, as I've never been in a care situation with my kids. They had a great upbringing and education. I was a strict parent, but for all the right reasons. I do not trust social workers. I will not let them near my doorstep. I had a friend whose wife is a social worker and I will not associate myself with them. I know it's wrong, but it's the whole stigma of the word social worker. I've seen firsthand the effects that they've had on people's lives in regards to what's happened to me and the social workers' involvement. They can all fuck off for as I'm concerned. The only time it is resurrected in my life is speaking to you today. I have buried this. I'm angry with what has happened. To not only me but every other child. I lost a friend because of this. It was a long time ago, but this is a life that could have been saved.
[A 101:02]: Yep.
[B 101:02]: And then finally, in relation to the impact of your life, what impact has this had on your life overall, and what do you think may have been different if it had not happened?
[A 101:12]: What could have been different? Well, hopefully nothing could have been different because I love the life I've got now. But I could have left. I could have been deprived of an education, and that's so important. But because of my strong will, I mean, I've got a cracking job. I'm in a senior management role now. I'm on 80 grand a year, you know what I mean?
[B 101:42]: That's fantastic.
[A 101:43]: I own my house, I've got cracking cars, and I don't want for nothing, and this is not about money, not about money at all.
[B 101:50]: No.
[A 101:51]: But that's what the care system has done for me. That's me that's done that for me, and only me. That was the path I took when I turned 20, when I left Edinburgh, and I've done it mainly to prove my family wrong.
[B 102:15]: It's actually astounding how much spite can be such a motivating factor.
[A 102:21]: Honestly, you've no idea. I just didn't want to become a statistic, to be honest with you.
[B 102:31]: Yeah. So I just put, well, hopefully nothing but Nothing could have been different as I love the life I have right now, but I was deprived of an education, which is incredibly important. However, because of my strict regime, I have done so well for myself. I have a cracking job, nice cars, and a wonderful family. This is all due to me, my actions, and my determination. I wanted to prove everyone wrong and prevent it being another statistic.
[A 103:26]: Yep, spot on.
[B 103:30]: I'm just going to answer some questions now, which is just in relation to, for me, um, Do you know if there's any letters, photographs, reports, inquiry evidence, apologies, decisions, or previous correspondence made to support any evidence and supporting information what you've given today?
[A 104:04]: No, nothing at all.
[B 104:06]: That's fine.
[A 104:07]: No, nothing.
[B 104:09]: Could any sibling, former resident, relative, friend, or professional provide a supporting statement?
[A 104:15]: Um, no, nobody, nobody was here. Yeah, nobody was here. And, and I say because it's a taboo subject, you're not exactly going to come out homeless, started donating to your mum, you've been abused, are you?
[B 104:24]: No, of course not. So now it's just in relation to previous claims, application, or payments. Have you previously made any civil claim, um, criminal injuries claim, a redress application, a complaint, police report, increase statement, or claim to any other scheme about this abuse?
[A 104:41]: What you said, you're the first person I've talked about it in 40-odd years, so you're very privileged, I'll tell you.
[B 104:47]: Oh yeah, very much. I do feel very much So you've actually done such a fantastic job, if I'm being honest with you, Richard. Like, this is something more obviously is a very distressing and traumatic thing to speak about, but you've been able to conduct yourself very eloquently and also express yourself and give such detailed description that, like, I know this might sound a bit crazy, but like, I'm actually looking forward to drafting this statement up because you've just provided so much information. It's just going to be easy. I'm going to be able to fly through this. So again, I am glad that you've been able to finally speak about this and be a little bit open. And obviously, as you stated, we're here to try and get you the recognition and also the acknowledgement and apology, what you do deserve. Obviously, I know you stated that you haven't got any interest in relation to the money, but from what I can tell you now, that looking from our system and looking at provisional value of obviously your records, the statement what you've given today, you're estimated at a level 5. So that's anywhere between £80,000 to £100,000. But that's obviously— I can't say for right now that that's a guaranteed figure. But that is something what we believe that this level is going to be at. But it will all be down to the Scottish Redress Panel. In relation to that anyway?
[A 106:14]: It doesn't excite me. No, of course not. Maybe 40 years ago it might have, you know what I mean? But now I don't give a shit really. I think what— you've no idea how this has made me feel now, just be talking to you. I'm not going to go run and speak to my wife when I go back home, but I think through time I might. I might do that.
[B 106:36]: I think it's one of those, I think now, like, not only for this for you isn't mainly to get anything back is in form of a compensation. I feel as though this is perfect for you in regards to your closure. I feel like now that you've been able to take a detailed account of what happened, and obviously it's a bit easier speaking to me today because you can't put a name to my face. No, sorry, you can't put a face to my name. So yeah, it's one of those where like you probably would feel a bit more comfortable to speaking about it and being able to talk. And obviously, as I said, I'm very grateful for you to be able to do that, not only just for obviously my job and being able to do this for you, but also I'm thankful that you've done it for not for yourself really, because I feel as though this would be the start of something for you where you'd be able to—
[A 107:25]: Well, I've been interested in it. I mean, to be honest with you, I don't think anybody's ever going to be alive that's caused any of this, and I don't think any repercussions is ever going to happen to these guys. And I've accepted that, you know what I mean? But I think what makes me happy is that the government has realised there's been a problem.
[B 107:45]: Of course.
[A 107:45]: A bit late, but I mean, hopefully now the kids that are going on my journey, you know what I mean, that's what it is, it's been my journey, they'll get the care and the need and thrive, you know what I mean, that I never got. Yeah. And that matters. Believe me, that matters.
[B 108:04]: Of course. And you've done an absolute fantastic job in raising your family as well, especially considering everything what you've been through. Obviously, something you should be very, very proud of what you've managed to do.
[C 108:14]: Yeah.
[A 108:14]: I suppose if anything, I can thank for what happened to me for that. Yeah. In a perverse kind of way.
[B 108:20]: Well, really, it's more of thanking yourself that you was able to have that, you know, that mental fortitude to be able to tell yourself that you've got a plan I'm going to stick with it and I'm going to show everyone that obviously you deserve better. And you did get better, then that was all from your own doing. Like, you became, obviously, um, without, um, sounding a bit too much like, at the end of the day, um, you, you are older than me, but you became your own, your own man essentially at that time. No guidance, nothing at all. And a lot of people within this Scottish region has not been able to do that. And I can is that right?
[A 108:56]: I can imagine.
[B 108:57]: Yeah, it could have gone a lot worse. You've probably got one of the best outcomes I've ever seen so far coming from this. Yeah. Which in a little way, obviously, you probably may feel a little bit lucky from the outcome.
[A 109:12]: I do, yeah, I do. And as I say, if I had done education at school and I'd done mainstream school, I don't know where I would be. I'd probably be still in Edinburgh. I don't know. I don't know. I don't even want to think what happened then, you know. I mean, it didn't happen, and what did happen I've had to deal with, and again, I've done a bloody good job of it. I know I have.
[B 109:33]: You've done a fantastic job, I must admit, honestly. Thank you. So we're literally just near the last few questions now, yeah, and we should be able to fly through. But just in relation to that past question, what I asked, did you receive any payment, apology, settlement, or decision, or any signed waivers waiver or discharge, and do you have any copies?
[A 109:52]: Nope, nothing at all, nothing.
[B 109:54]: Nope. So now it's just for the reason for applying. Why are you applying to the Scottish Readjust Scheme, and what would you like to come from telling your storey today?
[A 110:04]: Education. But I think, I think that's out there already. I think that's why they've created this scheme. I think whoever reads this, I don't think they'll be shocked by it because they'll have read a lot worse. But now is the time to do it. You just— I just say nobody can be punished for this, but it's just the time, you know what I mean? If you had spoke to me 2 years ago, I would have told you piss off, absolutely no chance, you know what I mean? But the time in my life now, I'm nearly 60, you know what I mean? And I feel now I should, and it's just time. Yeah, the time is right. It really is right to do that. Yeah, and it should be. I mean, I should be shouting it from the roof. Yeah. In a strange kind of way, you know what I mean? But—
[B 111:32]: The next question would be, what would an acknowledgement mean to you, Richard?
[A 111:37]: I think now it'd be pretty much meaningless, to be honest with you. It's like the horse is bolted, you know what I mean, after the steel door's been left open. It's happened because none of the people— again, none of the people involved will ever have a repercussion of what they've done. So they can stand on the highest hill in the world and shout, \"I'm sorry, Richard.\" I just laugh at them, you know what I mean? Because it's somebody apologising that hasn't been through that, that hasn't, I'm presuming, you know what I mean, they're just reading my storey. And that's what it is, it's my life they're reading. So I think it'd be kind of, I don't think they should apologise on behalf of somebody else. Else, but somebody has to take ownership from it. I understand that.
[B 112:59]: But it is meaningless now. It is meaningless now, to be honest with you. It's happened now, and none of the people who were responsible will ever be accountable. You can stand on the highest hill and shout, sorry Richard, I would just laugh at that. I would understand that. I understand that someone has to take ownership, but those responsible will never face the consequences.
[A 113:15]: Yep, yeah, it's too late. It's far too late to be doing this, something that happened all these years ago.
[B 113:30]: And finally, is there anything else you want Rejoice Scotland to understand about what happened or the harm that you have lived with?
[A 113:38]: Again, I revert back to the previous question. What are they going to do with it? Ken, are they going to say, oh, we're so sorry? Hear it again, it's just bollocks as far as I'm concerned, you know. I mean, somebody who's in their 30s and their 40s trying to deal with something that happened 30 years ago, it's— they're doing it as a job. Yeah, Ken, they don't care. They'll go to bed tonight and they'll sleep, no problem. What happened to me, they— you know, I mean, it's just a job to them, that's all it is. They've not experienced what I've went through, and for them to try and— and then for them to try and do something about that now, well As I say, it's too late. Far too late. And again, I think that's just a bit of resentment on my behalf there. Yeah.
[B 114:48]: So again, I refer back to the previous question. What can you do about it? You can say sorry, but it means nothing. A load of bollocks for them to now only start trying to do something about it. It's too late. Again, this may just be, just be my resentment on behalf of the care system.
[A 115:11]: Those that are meant to care have failed.
[B 115:21]: I just added that. So finally, Richard, it's just a closing— well, a closing and welfare cheque. Is there anything important that we have not covered our wording that you wanted to handle correctly?
[A 115:33]: No, no, you've been absolutely fantastic. You've delivered this like absolutely fantastic.
[B 115:49]: How are you feeling after discussing this, and do you feel safe to end the call?
[A 115:53]: Yeah, yeah, no, no, I'm not— I feel good actually. I feel good. I feel, and yeah, it's your job, I feel you've listened and you've extracted the right information. You know what I mean? You're not a robot. You're, yeah, yeah, I feel you've got compassion behind you. Yeah, it's made this whole process far easier.
[B 116:13]: Yeah, we're here to try and get the best possible outcome for you.
[A 116:16]: Yeah, yeah.
[B 116:17]: Obviously most of the time, um, you're not alone being the one who, but with saying like the money means nothing like a lot of people feel the same. And it is, yeah, it is more obviously the acknowledgement and the more of the panel admitting fault and taking accountability more than anything.
[A 116:37]: I think they've done that already by creating this system. They know there's been problems, you know what I mean?
[C 116:44]: Yeah.
[A 116:44]: But to the extent I don't think they do, and I don't think they ever will know. I don't think you'll speak to half the people involved to be honest with you. A lot of them have been dead by now, so you have no idea the true extent. This is just a statistics exercise for them. That's all this is.
[B 116:59]: Yeah, and we're gonna— when it comes in next year, there's also going to be the Church of England scheme. So really, yeah, so it's going to be even much. And with the Scotland one, obviously the storeys that have been detailed to us so far, obviously quite traumatic, I imagine, just not only for the people to have experienced it, but just even ourselves, just to hear anything. It is a shocking thing.
[A 117:25]: Yeah.
[B 117:25]: With the individually assessed Scottish redress applications, you get that, you get £100,000, because obviously, because they understand the severity of what's going on.
[A 117:34]: Yeah.
[B 117:35]: With the Church of England scheme, it's £600,000. So it shows you— yeah, exactly, it shows you how severe basically that's going to be. So obviously that's something more. At the end of the day, the role, what we're doing here, it's the job satisfaction obviously outweighs the storeys that we hear because what we know is that we're obviously doing a job to try and make, trying to give closure to a part of your life which obviously is very troubling. And obviously if we're able to get you any compensation in relation to that, Brilliant. But obviously, yeah, it's just a bonus on top of it. Yeah, more than anything, what we found is that the people who we're speaking to, they'd rather obviously know for sure that they're going to get this form of acknowledgement and to know that someone's being held accountable for it.
[A 118:27]: Yeah, yeah.
[B 118:28]: And so is there someone you can contact for support, or would you like any support service details?
[A 118:32]: No, I've got— I'm gonna meet a couple of colleagues now down at the bar. I'm gonna have a gin and tonic. I'm gonna go Chinese tonight. I'm over in Ireland on business, so yeah, I'm absolutely fine. But certainly I'll probably not sleep much tonight either, but again, that's just standard for me. And but all told, no, I'm not gonna jump off the windowsill. And for my kids later on— and actually one of my kids is here, he's one of my colleagues— so no, it's just I'm fine, absolutely fine.
[B 118:56]: No problem. What are you gonna offer the Chinese?
[A 118:59]: I don't know yet, I've never been to a Chinese in Ireland, so see what happens. And see what the crack is like.
[B 119:04]: Yeah, yeah, there you go. Well, I hope they have a lovely evening. But this is just the final question now, Richard. Has the next steps been explained to you?
[A 119:14]: Not really, no, to be honest with you, no.
[B 119:16]: Okay, I will, um, what I'm going to do is I'm now going to explain the next step to you. So I'm just going to answer that as yes. Um, so what will happen now is that I'm going to go away and I'm going to obviously draught your witness statement. I'm going to make it detailed, going to detail it within your first-person narrative.
[A 119:38]: Yep.
[B 119:38]: Because obviously this is your witness statement. I am then going to go through and I'm going to corroborate what you've said within this witness statement today, and I'm going to match it with the GP records, what we've collected. Yep. I'm going to match it with your childcare records, what we've collected, that being from Edinburgh City Council. Council, and also from the institution care setting called CMAB Care and Education. And following that, I will then make a bundle which will provide an exhibit sheet. It will provide an exhibit bundle of all relevant records which obviously corroborate what you've said today. And once that has been drafted and been completed, it is going to be sent to you directly at the email address what we have on file, which is richard@scouselaw.co.uk. Adampervs.com.
[A 120:21]: That's correct.
[B 120:22]: Yeah, and so that'll be sent to over to you to have a look at, um, and for you to sign. And you sign and obviously just state that the information in the witness statement detailed is, um, correct, um, and the best of your ability. And once you've sent that back to us, we'll be then in a position where we'll have a WhatsApp meeting with you. The meeting won't be with me, unfortunately. Currently, right? It will be with our claims operations manager, which is Jay Taylor, and also it will be with the head solicitor here at MMA Legal. And it is not a long phone call whatsoever. All you'll need is a form of ID, be it passport or driving licence. Just put the camera in front of your face like you're taking a selfie, show obviously the ID, and then on the call, the head solicitor will state if this is acceptable and if he's happy with that. Once you've then verified, we will then submit your application to the Scottish Redress Panel. At the moment, we are unsure of the time period, what it's going to take for them to respond. We are currently under the impression that is anywhere between 8 to 12 weeks. So hopefully, if that's quick—
[A 121:35]: I wasn't expecting that answer.
[B 121:37]: I know. Yeah. Hopefully are going to come through quickly. And I do have a lot of, um, witness statements this week, just so you are aware. And I've also got, um, witness statements in the back what I'm still drafting as well.
[A 121:50]: Sure.
[B 121:50]: But from what you've given me today, like, and everything what you've done on this call, like I said, you've been absolutely fantastic, Richard. Like, you've, you've not, um, got disgruntled or anything like that when I've needed to, like, interrupt you, which obviously is a bit of a awkward situation for us both. It's not something I would want to put myself in position of interrupting you, but it's essentially just for the fluidity of the witness statement for when I go to type it up. Yeah, so hopefully I'll be able to get this done within maybe like an hour, an hour and a half, right? Okay, and then we'll go from there. I'm hoping that I might be able to get this done for you at the end of this week on Friday. If not, um, I'll definitely have it sent over to you by the end of next Friday.
[A 122:29]: Okay, that's absolutely Absolutely fine, mate. Yeah, no problem at all.
[B 122:32]: No problem. Well, thank you very much again for obviously sharing your storey with me today.
[A 122:35]: No, listen, not a problem. Incredible. Good to speak to you, and I'll catch up with you soon.
[C 122:39]: Okay.
[B 122:39]: Yeah, of course. Have a lovely evening. Bye.
[A 122:41]: Yeah, you too.
[B 122:41]: Bye-bye., `formatted_transcript` = [A 00:00]: Hi there.
[B 00:01]: Hi Richard, it's James here from ML Legal. How are you? How are you doing?
[A 00:05]: I'm okay. Yeah, okay.
[B 00:07]: I do have to pass data protection purposes again just before we continue with the statement. Could you please just confirm for me your date of birth, please, Richard?
[A 00:15]: 18th of March, 1960.
[B 00:17]: Fantastic. And then just your postal address, please.
[A 00:20]: Yep, it's 44 Kingfisher Grove, Gallowshields, Tango Delta 1-2-2-Pet Hotel.
[B 00:24]: Fantastic. And just let you know again, calls are recorded for training and monitoring purposes.
[A 00:29]: Yep.
[B 00:30]: And so now we are going to go into your second care setting. Again, this is all the exact same 12 questions. And so if you could kindly confirm for me the second care setting's institution name, location, the approximate dates, and your age, and who placed you there.
[A 00:46]: That was the Edinburgh Assessment Centre, and location was Howdenhall Drive, and that's at Liberton in Edinburgh. And I was about 14 when maybe 14 and a half, 15, and I was placed there by the Children's Panel in Edinburgh. That I remember very clearly.
[B 01:42]: Also, um, can you remember how long he was there for?
[A 01:46]: 3 weeks.
[B 02:02]: What type of care setting was this?
[A 02:04]: It was a closed environment. It was a secure unit.
[B 02:25]: So the next question is going to be in relation to what your ordinary, ordinary daily life was like there. First, what we're going to do is we're going to go through what the accommodation was like. So could you kindly just confirm for me what the accommodation setting was like?
[A 02:39]: It was like a cell. It's our locked room. There's two of these in the room, but I can remember.
[B 02:56]: Was there a window?
[A 02:58]: No, no.
[B 03:01]: And did you have access to a toilet?
[A 03:04]: I think I must have. I think I must have, because certainly over there, neither. Same instances as in the past.
[B 03:22]: What was the cleanliness like of these cells?
[A 03:26]: Um, just standard, just a room. Um, I can't remember it being overly dirty.
[B 03:44]: Was you provided clothing when you was at the assessment centre?
[A 03:48]: Not initially, no. Um, we got a grant from the social services, but that was probably a couple of weeks in.
[B 04:05]: He was given a grant by the social services. Was this direct?
[A 04:09]: I was given clothes.
[B 04:10]: Oh, sorry.
[A 04:11]: Yeah, yeah, I imagine it's a care grant or whatever it is.
[C 04:19]: Yeah.
[B 04:19]: And how long into being there was this provided to you?
[A 04:23]: A good couple of weeks anyway.
[B 04:34]: So did you only have like one set of clothes?
[A 04:36]: One set? Well, I think in the end they would give me somebody else's clothes out of the top of that bank of clothing, but I always remember I looked right out of place because it was just— it wasn't me. I was taken from the hearing straight there, so there's no pass and go.
[B 05:28]: What was the routine? What was the daily routine like there?
[A 05:32]: You were, you were up here in the morning and the doors, you had to stand behind your door, wait until it was opened. Yeah, you have to march, but literally march to the breakfast.
[B 05:52]: And was this in like a hall?
[A 05:54]: Yeah, yeah, yeah.
[B 06:02]: And what would follow breakfast?
[A 06:04]: You would get breakfast and you would go up, and I remember you go back up to— back up to your room. Yeah, um, and then you would try— I think I probably had a bath or a shower or something. I really can't remember. I certainly was not as bad as previous.
[B 06:22]: Um, so when you was— when you was able to have the bath and shower, um, was it something where you was able to have your own privacy?
[A 06:31]: Oh no, no, no, no, no, no, no.
[B 06:33]: All right, so would you just be able to briefly describe what it was like when you was taking a shower?
[A 06:37]: Well, it's just— I mean, showers were all open. And you were standing next to somebody. There was no privacy, no privacy whatsoever.
[B 06:55]: I'm sorry to seem like this is prying or anything like that, but was it ever a member of staff present when you were showering and stuff?
[A 07:03]: Yeah, yeah, because you were watched 24/7. There, it was constant. You couldn't be left alone unless, unless you're in your room locked in.
[B 07:21]: What was contact like with your family? Would you ever refuse or deny contact?
[A 07:29]: I've never seen them for 3 weeks. Was not allowed to see them.
[B 07:33]: He wasn't allowed to see him?
[A 07:34]: Nope. No family contact for 3 weeks.
[B 07:36]: Did you have a request to try and contact your family?
[A 07:39]: Um, yeah, yeah, I wanted my mum. Yeah, yeah. And there was once that they did come up, but, um, only because they wanted— the assessment said, what, just me to see a psychologist? And he had turned up.
[B 07:52]: Okay, one moment for a second.
[A 07:54]: Sure.
[B 08:12]: Can you remember the child psychologist's name? No, that's fine, don't worry.
[A 08:20]: Yeah, I was not in a good way. Um, to say the least.
[B 08:31]: Can you remember what the outcome was from you being seen by the child psychologist?
[A 08:36]: No, it was never discussed with me. No, I was never privy to that information.
[B 08:44]: So I just put the outcome of which was never discussed with me.
[A 08:46]: Yeah, none of this was discussed with me in any way, shape, or form. I was put in there so I couldn't abscond.
[B 09:15]: So now I'm just gonna go into the next question. How did the other children genuinely treat you?
[A 09:22]: Um, because I was in Edinburgh, it genuinely wasn't as bad, but there was still a tier system, um, as in hierarchy. Obviously I was still quite young, and there's children there up to 16.
[B 09:57]: The children there that were 16?
[A 09:59]: Yeah, there's older children. Yeah, yeah, I should put the other children.
[B 10:08]: Okay, there were a tier system hierarchy. I was still quite young. There were children there that were 16.
[A 10:15]: Yeah, they were, they were the, like, say, the kingpins, you know what I mean?
[B 10:23]: So to speak.
[A 10:24]: Yeah.
[B 10:27]: How did they, how did the staff genuinely treat you?
[A 10:34]: Like, uh, you're only the one he cared for, put it that way. You were there, they were there to do a job. You know what I mean? They were turning up to do the job, but there was no one-to-one. You were just there. I mean, it was just a routine.
[B 11:08]: So the staff didn't care for you, they were only there to do a job. There was no one-to-one, you were just there. There was no routine. And was there any form of rules, punishments, isolation, or unsafe arrangements that was enforced by the staff?
[A 11:21]: Yeah, they had a single cell that would put you in and strip you.
[B 11:26]: Oh, sorry, a single cell which they'd strip you?
[A 11:28]: They'd strip you, and it had peepholes, and all the kids— they'd make the kids bang on the door when they're— because you wouldn't be— you'd be allowed out for breakfast.
[B 11:35]: Hold on one second. Sorry about this, Richard.
[A 11:38]: Okay.
[B 12:05]: I just saw about this, correct? They had a single cell which they would strip you in. There was peepholes, there was peepholes in the cell in which the other children would look through to mock you and bang on the door, correct?
[A 12:17]: Yeah. And you would, you've been there for the duration of your punishment.
[B 12:27]: You've been there for the duration of the punishment?
[A 12:29]: Yes, it was 3 days. You've been there for 3 days, 3 days, 3 days, maybe 4 days, and you would be stripped naked and you would obviously bring your food in, but there's no— there's no, um, nothing at all to do. No books, no nothing.
[B 13:18]: So as you put, the punishment would last up to 3 or 4 days. You would be naked, not provided any books or stimulant. They would only provide you with food.
[A 13:25]: Yep, correct. They did have a potty in the corner, you pissing the pot legs.
[B 13:42]: If you ever used the, uh, the pot, was it ever changed if you, if you requested for it to be changed?
[A 13:49]: No, no, you once Once a day you would be let out to empty your piss pot, um, and that's it, you're back in again. You didn't even have— I know even in prison, like, you get exercise. There's never any, nothing like that. Yeah.
[B 14:16]: So again, um, it is going to be, um Identifying what you'd now consider abuse that you suffered whilst she was at the assessment centre. And so in relation to neglect, that would be any inadequate or withholding of food, clothing, warmth, hygiene, supervision, safety, medical care, education, or emotional support, unsafe confinement, failure to protect from bullying, violence, sexual harm, or other children or unsafe adults. Looking back, would you say that you was a victim of neglect whilst she was at the assessment centre?
[A 14:48]: Yeah, 100%. Predominantly psychological.
[B 15:10]: Looking back at your time when you was at the assessment centre, is there anything what you'd now consider as physical abuse?
[A 15:19]: You were given a punch here and there, yeah. If you step— if you stepped out of line, if you're only going to put in a cell, you were given a punch or a slap.
[B 15:38]: Can you recall where they'd hit you? Was it in the face?
[A 15:43]: Genitals. Give you a kick or a punch in the genitals. Never anywhere that could be seen. Never.
[B 15:58]: Looking back at your time, would you say that there's anything what you would now consider as emotional abuse?
[A 16:04]: Oh yeah, yeah.
[B 16:07]: And then again, for looking back at your time at the assessment centre, is there anything what you'd now consider as sexual abuse?
[A 16:14]: No, no, no, no problem.
[B 16:17]: So I'm going to ask the following questions again in relation to all three levels of abuse that you suffered while you was at the assessment centre. So in relation to the neglect, Richard, could you please confirm who was involved or responsible?
[A 16:33]: The system. The system is the system, yeah, clear and simple. There is only one answer, yeah, yeah, it's the system. Edinburgh Council. Or in our children's panel allowed this to happen by putting the children in here.
[B 17:01]: Can you think of any specific— sorry, can you remember any names or any specific roles, descriptions of the staff?
[A 17:12]: One springs to mind, and his name is Ronnie Motherwell.
[B 17:17]: Ronnie Motherwell? Yes. And would you say, um, Ronnie Motherwell was responsible for any of the abuse that you suffered when you was there? Could you specifically highlight which levels of abuse? Which type of abuse?
[A 17:36]: Punchy. He would kick you if you were gonna get— yeah, I mean, it's— yeah, just an odd dig. It was not to the extent as Lendrick Muir, but there was— you're always alert, you know. I mean, you knew what was coming if you stood out of line.
[B 17:51]: Yeah. And again, in relation to who was responsible, um, for the physical abuse, um, who would you say was involved or responsible for that? Staff. Yeah. Do you remember any specific names?
[A 18:25]: Well, Ronnie Motherwell was one. Um, not really. He always starts— he always sprung to mind. Um, he was a Scouse, like, yeah, in the highest order.
[B 18:53]: And again, in relation to the emotional abuse, um, are you able to confirm who was involved or responsible?
[A 19:00]: Well, everybody dealt with my care package, to be fair.
[B 19:04]: Everyone dealt with your care package?
[A 19:06]: Everybody dealt with my care package, yeah, because I mean, I go to an assessment centre— sorry, I go to a children's panel, and there was no dialogue with myself. I went there because I kept absconding from Landryk Muir, and the next thing I know, I walked— I was shackled and put into a social worker's car. Taken from my parents, no explanation, no nothing.
[B 19:34]: You were shackled, did you say?
[A 19:36]: Handcuffs, eye cuffs, yeah, yeah, cuffs, so I couldn't abscond, I couldn't run away, because if I got to that door, I would have, trust me.
[B 19:46]: Yeah, so you was putting cuffs on, then putting cuffs and taken to the car, then straight to the assessment centre, straight there.
[A 19:54]: Yeah, there's no passing go, there's no goodbye to parents, nothing. I always remember the children's panel had a button under the table, and I knew— obviously I knew exactly what was going to happen. The button was pressed, you could hear it. Yeah, indicate them to lock the doors down the stairs.
[B 20:30]: And was this the door downstairs? You mean in the entrance of the building?
[A 20:34]: Correct. Yes, yeah, they sealed it so I couldn't get out.
[C 20:50]: Hi, this is Craig. Hi Craig, it's Leah Horland from Eleanor Legal. Is now still a good time to conduct your witness statement?
[B 21:01]: So now we're just going to go through each level of the abuse. If you're able to provide one clear example of what happened, where and when did it occur, what was happening before the abuse took place, during, and afterwards. So we'll start first with the neglect. Could you please provide me with one clear example of what happened, Richard?
[A 21:23]: Yeah, well, neglect to me was being put in a room for 3 days, potentially, or longer or shorter, and on average 3 days with no clothing, no stimulation, no light.
[C 21:43]: Kind of your final chance to say what you need to say.
[A 21:48]: And what abuse did you want?
[C 21:50]: I mean, you got a drink or something nearby?
[A 21:56]: Okay, people can understand. You mean you're ripped from your family, put into this surrounding without any chat, dialogue, anything?
[C 22:07]: Some questions could be quite upsetting because to give concerning home and care in the same past. Just take your right side now. And before we do start, have you previously made any civil claim, criminal injuries claim, retrafication complaint, police report, inquiry statement, or claim to another team about any assistance you received? And have you ever received any payment, apology, settlement, or decision Do you recall what happened after this?
[A 22:46]: What respect?
[B 22:47]: So once you was obviously let out of the room, all right, just go back into mainstream then.
[A 22:54]: Yeah, you get your collection of clothes, you get your clothes back, and you just go back into your room. But I was put in there for 3 days because I refused to eat for 4 days.
[B 23:14]: You refused to eat for 4 days?
[C 23:18]: Yep.
[B 23:27]: So now this will be in relation to the emotional abuse. Are you able to provide a clear example of what happened, where and when did it occur, what happened before, during, and afterwards?
[A 23:40]: I mean, I'm sounding like a stuck record here, but the motion— the emotional abuse started when I was in that children's panel, you know what I mean? There was never any questions as to why I absconded from Lendrickmuir. And obviously I could have told somebody, um, but I was just labelled as this delinquent, and then the best thing was just to lock me up. And that emotionally screwed me up big time.
[B 24:40]: It's just to go back a little bit, and if ever you do feel like obviously that you're repeating yourself I do apologise, obviously, for the repetitive questions. If the question— if the answer is the same, don't worry about giving a repetitive answer. It's still okay to do so. Okay, no problem. And finally, the final example, if you'd be able to give one clear example of what happened in relation to the physical abuse, where and when did it occur and what happened?
[A 25:11]: It wasn't as bad as previous establishments. But I mean, we were teenagers, and if you anything out of line, then you would get a dig, you got punched. So it would happen, might happen on a daily basis, it might happen every 3 days, just when I got a bit cocky or rebelled, you know what I mean, you're put back into line.
[B 25:44]: So you said you'd receive a dig?
[A 25:47]: A dig or a punch? Yeah, a dig, as in a dig in the ribs, or yeah, punching genitals, or kicking genitals.
[B 26:11]: And again, can you recall anything what was happening, what would happen after this, after being in receipt of a punch?
[A 26:19]: You would just go on about your daily routine, whatever that may be, the norm. It was just accepted.
[B 26:35]: When you say it was accepted, was this by members of staff?
[A 26:39]: Not by me. It was— I just accepted it because I was— it was, it was the right thing to do in my head. I mean, I had been out of hand or I'd done whatever I'd done, and I mean, and that was your— I mean, obviously there's consequences in life, and that to me is a consequence. At the time, when you're a teenager, you just don't know any better. Okay.
[B 27:25]: So now the relating 5 questions are going to be very repetitive, but it's just going to be in relation to the neglect, emotional, physical abuse. How often did the neglect happen? Over what period? And did it ever change or become worse?
[A 27:38]: Well, you were neglected from the minute you were in there. Really, I mean, from day 1 to day 21, you were neglected. Looking back, you know, I mean, I mean, you wouldn't treat an animal the way that we were treated as children. This is a big thing. We were children, okay? And it's horrendous.
[C 28:16]: Say she had been there since the 2nd of August 1968 and that Crosslet is the only home that she has known. You remained at Crosslet during your early childhood, but Crosslet was under quarryers but it was not classed as a quarryer's home. So it's— does that make sense?
[B 28:33]: And again, the same question but this time in relation to the emotional abuse, Richard. How often did this happen, over what period, and did it ever change or become worse.
[A 28:42]: My emotions were— I mean, I couldn't focus, I couldn't think, and I was just robotic. I mean, I was in the system, so your emotions didn't come into anything back then.
[C 29:07]: Was 1973. You've been there from the age of 5, and it looks like you were there for about a year.
[B 29:14]: I couldn't think. I was robotic. I was just in the system. My emotions never came into question back then.
[A 29:20]: No, no, obviously I'm fucked up. That's, again, that's the way I felt at the time.
[C 29:25]: That's just—
[A 29:27]: my head was just done.
[C 29:33]: '88 until '81. I've got a 6-month family placement.
[B 29:43]: And again, it might seem a bit repeated, but in relation to the physical abuse, how often did this happen? Over what period? And did it ever change or become worse?
[A 29:53]: It didn't come any worse because there was cameras and they couldn't really make it any worse as such. It happened periodically. It could happen once a day, it could happen once every 3 days.
[B 30:15]: So it could be once a day or once every—
[A 30:18]: yeah, it was really— I mean, that was their form of punishment when we were out of line.
[C 30:27]: And do you understand the purpose of the statement? And do you agree that it can be used for your Scottish redress application alongside any supporting evidence? Amazing. So I'm gonna ask some questions about your personal background and your entry into care, but I know that that would be a bit difficult for you.
[B 30:47]: We're now on to the next question. Again, it'll be asked again, um, 3 times, just in relation to the abuse of which you've suffered. So I do apologise if it becomes a bit tedious or repetitive. So in relation to the neglect, what immediate effects did you experience?
[A 31:05]: I mean, worthless. Yeah, all my self-respect.
[B 31:16]: As in, you like lost all your self-respect?
[A 31:18]: Yeah, a lot. I mean, whatever respect I did have for myself, it was gone. I absolutely despised my family because of this.
[C 31:26]: Do you know anything about why you were put into care?
[A 31:34]: Yeah, just life. I just hated life.
[B 31:44]: That's perfectly fine, Richard. And we're now going to go into relation to the emotional abuse. What immediate effects did you experience? Was there any fear, shame? Sleep problems, bedwetting, running away, behaviour, or school changes?
[A 31:58]: I couldn't run away because we were obviously locked in. Um, what else? Emotional.
[B 32:09]: Um, just take your time. It's best to try and maybe think of it as like, how do you remember how it made you feel?
[A 32:19]: Oh gosh. Worthless, just like I was a nobody. I just felt— and I was existing but not living, you know what I mean?
[B 32:32]: Yeah.
[A 32:33]: I just felt that there was— I mean, I had a name, but that was all I had. I was a nobody, and I was treated like a nobody. I was treated like a problem child.
[B 33:00]: Yeah, so I just couldn't run away as I was locked in. I felt worthless, like I was a nobody. I was not living, I was just existing. I felt like all I had was my name. I was treated as a problem child.
[A 33:11]: Yep.
[B 33:12]: No problem. And then again, and this is just in relation to the physical abuse which you suffered, what immediate effects did you experience from the physical abuse?
[A 33:23]: To be honest with you, James, I've become numb. I've come numb to it, and it just— it became part of life. I was— I just accepted it. Yeah, you couldn't do anything else but— you're locked in, you couldn't do nothing, you couldn't run in to speak to your mum. I mean, you had nobody to turn to.
[C 33:49]: I'll move on now to the quarry at home, which was house number 1— oh, was it number 11? Sorry, that's that. Yeah. When you were there, was that in a house or was it in like a—
[B 34:04]: The final— oh, sorry. So there's only 3 more questions in relation to this care setting. Did anyone witness, know about it, or experience something similar?
[A 34:14]: I mean, everybody knew what was going on there. Everybody knew it, like.
[B 34:21]: Can you remember any names?
[A 34:22]: No, I was only there for a short period of time, only 3 weeks, as I say. I can't remember.
[B 34:27]: That's perfectly fine.
[A 34:32]: I mean, as I see it, it was just— it was life, it was normal.
[C 34:38]: Um, can you remember anything about your daily life there? So what was the actual college itself like?
[A 34:43]: And I think it was normal for the staff just to, to do it, and it was just accepted.
[C 34:58]: Okay, what about any of the food? Can you remember what any of the food was like? Okay. And did you do schoolwork?
[B 35:12]: So, but everyone knew, everybody knew what was going on there. I can't remember the names as I was only there for 3 weeks. It was life to me at this point. I was like, I was led to believe that this was that it was normal behaviour, that it was also normal for the staff to do it, like it was accepted.
[A 35:27]: Yeah, it's just been— if you've done something wrong, you get punished. And yeah, a kick or a punch was a punishment, and that's just become the norm. Yeah.
[C 35:35]: What about hygiene-wise? Did you get any toiletries, you know, shower gel, shampoo, toothpaste?
[A 35:41]: Was that provided?
[B 35:49]: Did you ever tell anyone or try to get help?
[A 35:52]: No, I had nobody I could tell because everybody that I knew was in the system.
[C 35:58]: And what about clothes? Were you given any fresh clothing?
[A 36:03]: I mean, who would believe us as children? We were never believed, never.
[B 36:22]: And then Robert, finally, what was different at this placement compared with the others?
[A 36:29]: You couldn't go. I couldn't escape. I had to accept what was coming or what I was getting.
[C 36:48]: Yeah, absolutely.
[B 36:53]: So now that concludes, um, your second care setting, um, being at the assessment centre. Um, I know, again, apologise for the, uh, tediousness of the questions, but We'll be going through the final set of 12 questions again, this time in relation to your final care setting. So Richard, could you kindly just confirm the institutional name, the location, approximate date and age, and who placed you there?
[A 37:22]: It was St Catherine's. It was adjacent to the assessment centre in Edinburgh, Howden Hall. Liberton. I was placed in there by the Children's Panel after my 3-week initial assessment period was over. I was roughly 14, 15, probably near the 15 mark.
[C 37:48]: Okay, are you okay? Yeah, take your time.
[B 38:03]: Yeah, so St. Catharine's Unit's adjacent to the assessment centre, Howden Hall, Liverpool. I was placed in there by the Children's Panel once my 3-week assessment was over. How old did you say you were at the time?
[A 38:14]: About 15, 14 and a half, 15.
[B 38:23]: And the next question, um, what type of setting was it and how long were you there?
[A 38:27]: It was an open setting, an open children's home. Uh, I was there just under a year, I believe. So just over a year, just under a year, and I'm sure it's just under a year.
[B 38:50]: No problem, no problem. So now, um, again, we're just going to go through a brief description of what your ordinary day life was like at St Catherine's unit. So as the same with the previous, we'll start off with the accommodation. Could you kindly just confirm what the accommodation was like?
[A 39:08]: It was a bedroom, um, well, dorm with 5 boys in it.
[B 39:15]: Yeah, had 5 bays.
[A 39:17]: Yeah.
[B 39:18]: And was there any windows?
[A 39:20]: Yes, there was a window. Yeah, yeah.
[B 39:25]: So there's windows to allow natural light. Was there ever a toilet in this, um, in your dorm?
[A 39:32]: No, no, not at all.
[B 39:46]: What was the overall hygiene like of the dorms?
[A 39:50]: It was better, definitely better. There was more women involved in the care there.
[B 40:05]: Yeah, and can you remember what your daily routine was like?
[A 40:10]: Um, it was pretty systematic. Again, you would get up, um, you would go down, down for breakfast. Yeah, um, no, I think you just go after breakfast, you would go then most of the time I was a day pupil at my high school, so I would be travelling in the bus to the high school. Hold on one moment.
[B 40:52]: You take a day bus to the, to the high school?
[A 40:55]: Yeah, yeah, not, not, not initially, but once, once you were there for a while, I was getting the day bus. But initially It would be that they had some, like, say, a classroom environment, but again, there was never any lessons being taught. I mean, we're all different ages and, you know, I mean, so they couldn't categorise us like that. It was just impossible to do so.
[C 41:27]: Are you okay? Yeah.
[B 41:36]: So I've got so far, um, the bedroom slash door had 5 bars. There was, uh, there were windows to allow natural light. There was no open toilet in the dorms. The overall hygiene was better. There were more women involved in the care there. My routine was systematic again: get up, down for breakfast. Most of the time I was a day pupil at my high school. I would take a day bus to the high school. Not initially, it would be a classroom environment in the unit. There was no education though. With the mixed ages and abilities, this was impossible to categorise.
[C 42:08]: Yep.
[B 42:08]: Can you remember what the overall food was like? Did you have 3 meals a day? Was there any choice?
[A 42:14]: No choice, no. It was take it or leave it. Yeah. And then there's breakfast, pretty standard breakfast, which was usually porridge, I think it was at the time. Um, yeah, um, it's just standard. There was no choice. You just— it was there. If you ate it, you ate it. If you didn't eat it, then you went hungry.
[B 42:43]: Was you ever provided clothing when you was there?
[A 42:46]: With other— what, sorry?
[B 42:47]: Was you ever provided clothing?
[A 42:49]: Yes, because I had to attend school, so yes, I was.
[B 43:01]: And with the clothing, what was provided, would you say it was adequate and clean?
[A 43:06]: Um, it's adequate, I suppose. Yeah, I mean, it couldn't really be to the extent of his previous establishments because you're in the public domain. Yeah.
[B 43:32]: And do you remember what your access to contacting your family was like? Would you ever refuse to access?
[A 43:44]: As time went on there, I actually had weekend access home.
[B 43:53]: Was this ever threatened to be taken away from you?
[A 43:55]: Oh yeah, constantly. If you misbehave, it'll be taken away from you. Oh yeah. Okay, buddy.
[C 44:08]: Yeah, I'm just making sure that you knew.
[B 44:20]: So how did the staff— how did the other children generally treat you here?
[A 44:26]: Okay, because I was one of the older ones now.
[B 44:35]: Yeah, and how did the staff genuinely treat you?
[A 44:41]: If you followed orders, okay. If not, again, you get the dig, you get the punch. You would get— I mean, many times I was dragged by the hair into the office. The office was the place that it would happen.
[B 45:00]: You would get a dig. When you get a dig, is that again to the ribs and to the genitals?
[A 45:05]: Punch to the ribs, yeah. Yeah, yeah, never nothing visible. You know, I mean, never ever mark you.
[C 45:19]: And did you say this mainly occurred in the office? Yeah, you could take taken into office.
[A 45:33]: Yeah, out of sight, everybody else.
[B 45:36]: And sometimes dragged by your hair, is that correct?
[A 45:38]: Oh yeah, yeah, regular. Yep, yep.
[B 45:40]: And this was a regular occurrence?
[A 45:45]: Yeah, if you stepped out of line. Yeah, yeah.
[C 45:48]: Did anyone else witness that?
[B 46:01]: Can you remember any— if there were any rules, punishments, isolation, or unsafe arrangements enforced by the staff?
[A 46:07]: No isolation. They couldn't isolate you there because it was open. Um, punishments, you would lose— um, I'll remember, you'd lose— they used to have the chance of getting you like a snack in the morning, and they would take that from you. You would lose a snack. In the morning.
[B 46:25]: Yeah.
[A 46:26]: And you— I mean, there's a lot of punishments, I think. I mean, there's a lot of work you have to do. Cleaning— you have to do a lot of cleaning in there. Mopped floors and brushing floors and windows. You're just— you're just a skibbie.
[B 46:39]: Yeah, that's perfectly fine. So now, um, we're going to go through, um, what happened there, which we could now consider abuse. And Would you like me to read out again the categories of abuse and what is considered to be a qualifying behaviour?
[A 46:57]: No, I just got my questions.
[B 46:59]: That's perfectly fine. So looking back, is there anything what you now consider neglect?
[A 47:04]: Yep, yep, there is. Neglect is obviously neglecting your food in the morning, you lose your snack. You were getting hit. That was part of neglect. There's a lot of physical abuse, but it's still neglect. And you're just basically just— you just go on, man. I never got an education the whole time I was in these establishments. And because initially I had to— there was a classroom there, um, but until I got my leave to go to high school, I never got— no, man, I was so far behind when I went back to high school, so far.
[C 47:44]: Yeah, but I called it try it, and the guy was like, oh, and I was like, is that not what it's called? I was like, no. What's the worst case look like for you?
[B 48:15]: Is there anything what happened there what you'd now consider as physical abuse?
[A 48:20]: Physical abuse? Yeah, yeah. And nobody deserves the right to be hit if you don't follow orders or dragged into an office.
[B 48:47]: Did anything happen there what you would now consider abuse, um, being either emotional or sexual?
[A 48:56]: Yes.
[B 48:57]: And is that for both?
[A 48:59]: Um, well, the emotional part of things is being there. And you know, I mean, dragged and been told nothing. And yeah, definitely emotional. And at the same time, I had no emotions. Yeah, I was emotionless. That was worthless in my view.
[B 49:28]: So just for being there in general, Being dragged there and being told nothing, I became emotionless as I believe— I believed I was worthless.
[A 49:37]: Yep, yep, that's where you felt to believe. That's the way you're treated. Yeah, be seen and not heard.
[B 49:50]: Be seen but not heard. And looking back at your time within St Catherine's, is there anything what you'd now consider as sexual abuse?
[A 50:11]: There was a couple instances, yes. And again, um, in the office, um, I always remember his name because it's similar to my surname, was a Mr Richard Garrie. He was one of, like, say, the housemasters.
[B 50:24]: Mr. Gary, did you say?
[A 50:26]: Mick. Mick.
[C 50:27]: Mick.
[B 50:27]: Mick Gary.
[A 50:28]: Gary. Yeah.
[B 50:31]: So when you say Mick Gary, is that two separate names?
[A 50:34]: Oh no, no, it's one name. MC Gary.
[B 50:37]: Yeah, yeah, just wanted to make sure. Um, was this a teacher?
[A 50:41]: No, he's like the housemaster.
[B 50:44]: He was the housemaster.
[A 50:46]: Yeah, no problem. Any times, um, that you were dragged into the office. And you always have an option now, getting a punch, rubbing them down below.
[B 50:58]: Yeah, no problem. Just give me one second.
[C 51:21]: You weren't really given toilet seats, you just had to— it was awful, but was the soap shared? Okay, so that bar of soap would have been shared between all of the lads in there? Quick. How did the staff treat you here? Can you remember their name?
[B 52:00]: So moving on to the next question, um, I know this is going to seem a bit, um, tedious because you've already given one name, but in relation to the neglect, are you able to provide Are you able to confirm, sorry, who was involved or responsible?
[A 52:15]: Mr Richard Garrie, and there was another, meant to be a teacher by the name of Mr Acres.
[B 52:20]: Mr Acres. Acres spelled A-C-R-E-S. Sure, it would have been.
[C 52:26]: Yeah, yeah, yeah.
[B 52:27]: I'll put it in speech marks just in case.
[A 52:29]: Yeah, he took a very dislike to me.
[B 52:42]: Can you remember what Mr Richard Garrie's role was?
[A 52:45]: He was a teacher.
[B 52:56]: In relation to the physical abuse, again, could you confirm who was involved or responsible?
[A 53:03]: Um, predominantly Mr Richard Garrie and Mr Acres. And Mr Acres.
[B 53:18]: And then for the sexual abuse, Mr Richard Garrie. Now this is going to be the most distressing part of the witness statement to finish this off with for the care setting, and so take your time in answering it and we'll get through it as quickly as we possibly can. In relation to the neglect, could you please provide one clear example of what happened, when and where it occurred, what was happening before, during, and afterwards?
[A 53:56]: Neglect in here. I mean, this is the last place I was in, and obviously because I had freedom, um, because of the neglect, I rebelled. And I rebelled big time, but out with the care system. I rebelled.
[B 54:33]: But this is only in relation to the CUR system. So what happened following this?
[A 54:51]: Uh, what did I do?
[B 54:53]: Yeah, so you stated that, um, for as a clear example of what happened, I spiralled out of control.
[A 55:01]: Yeah, yep. I, I just got into trouble, and I was stealing, breaking and entering. I just went off the rails. I just couldn't cope anymore. I just rebelled against everything and everybody. Yeah, I come into contact with.
[B 55:20]: And what happened after this?
[A 55:21]: Um, my time in St. Catherine's, when I come to an end, I went back into mainstream schooling. Um, and I left very quickly. I turned 16 and I left school with nothing, no qualifications.
[B 55:42]: Nothing. So now we are just going to go into one clear example of what happened in relation to the physical abuse. Could you kindly confirm where and when did it occur, what happened during, and what happened afterwards?
[A 55:54]: It happened as soon as you stepped out of line, as soon as you disobeyed an order or you did something that they didn't like. You were then taken in the office for your punishment.
[B 56:14]: And sorry to ask, but what would that punishment usually entail?
[A 56:24]: Well, you had a choice. You had a choice of rubbing them down with a blow or a strap. I'm sure it's a strap, is it? There's a TAWS, you always remember.
[B 56:34]: The what? Sorry, how do you pronounce that?
[A 56:36]: T-A-W-S-E. That was a name for a posse. T-A-W-S-E. And it was a strap with a split in it, and you'd be beaten with that strap.
[B 56:48]: With a slit in it?
[C 56:51]: Yes.
[A 56:52]: Or you could take the easy option and not get beaten.
[B 56:57]: Yeah.
[C 57:02]: Okay, and so was this kind of just one time example?
[B 57:07]: And that was Mr Richard Garrie.
[A 57:09]: He was, yeah, he was the only one that done that.
[C 57:11]: You said that is one of the most clear examples of what happened to you, and he was the only one?
[A 57:16]: Yeah.
[C 57:17]: And what about the bar of soap? Was that like a one-time thing?
[B 57:35]: Unless there are any other instances of the sexual abuse, I'm just gonna go ahead, obviously, if you're okay, just to copy obviously what has been said previously in relation to the masturbation in the office. Is there any other instances where you can think of? What?
[A 57:54]: No, because honestly, I was 100% actually got him by the throat one day.
[B 57:59]: Say that again, sorry.
[A 58:00]: I actually got him by the throat.
[B 58:02]: Oh, did you? Hold on, hold on, we'll, um, I'll, um, we'll, we will, uh, make note of that once I've just got the copy and paste and put what actually happened for in relation to that.
[C 58:16]: Sounds horrible, it's just the easiest way to say it, just to be straightforward, isn't it? So the soap is quite a regular thing, what about the stings? That quite regular as well? Do these stings leave marks, leave injuries?
[B 58:34]: So I've just started to put that in. One time I gripped Mr Richard Garrie by the throat.
[A 58:38]: Yep, because I wouldn't do what he wanted me to do and I just snapped.
[B 58:45]: What happened following this?
[A 58:50]: Nothing. Nothing at all.
[B 58:52]: Okay.
[A 58:52]: And it was so bizarre, it just stopped because he couldn't— I was, I was, I was a big lad and he couldn't, he just couldn't deal with it.
[C 59:03]: Um, right. Did you experience any fear, shame, sleep problems, bedwetting? Anything like that? Yes, you can tell me exactly what you experienced. And if you did wet the bed in Irkut House, how was that dealt with?
[B 59:31]: So just a couple of final questions in relation to the institutions. So in relation to the neglect, how often when did this happen, over what period, and did it change or become worse?
[A 59:41]: It happened over the period of time I was in there, and I would say probably, probably for the first 6 months it was worse.
[B 59:50]: Yeah.
[A 59:52]: As I grew and got older, I don't think I was neither little boy anymore, and so they kind of lost interest in me. And I said I was towering 6 foot, um, and I think I kind of intimidated them a little bit. Yeah, to my advantage.
[B 60:29]: So I'm just gonna put, it happened over the time I was in there, and probably the first 6 months it was the worst. And as I grew and got older, they seemed to lose interest in me. I was now 6'2\" and I feel like I may have intimidated them a little bit, which was to my advantage.
[A 60:45]: Yeah, I think I became a lost cause to them. They couldn't do anything with me, and they couldn't bully me because I've had it for the last 3, 4 years of my life. I just wasn't treatin' it anymore.
[C 60:57]: Okay, should we move on to Raysdale? Okay, so I've got Raysdale from 1983 to '85. You left 2 years. Can you tell me a bit more about what Raysdale was? Was this, again, was it a house? Was it residential?
[B 61:15]: So again, this will be the same question, but this time in relation to the physical abuse. Would you be able, um, how— what, sorry, with the physical abuse, how often did this happen over what period and did it ever change or become worse?
[A 61:30]: Again, I'm gonna say the first 6 months was bad, and once— basically, it was daily. It's when you stepped out of line. But once I had shown that I'd had enough, again, the physical abuse stopped And again, the same question in relation to the sexual abuse.
[B 62:06]: How often did this happen? Of what period? And did it change or become worse?
[A 62:12]: Um, probably the first 6 months again. Um, because that's when I actually attacked them.
[C 62:18]: Um, and you could come and go as you please. Um, what about the bathrooms? Are they again with a shed? Okay. Um, did you get toiletries in this place? What about clothing?
[B 62:46]: So I put, from the first 6 months, again, when I attacked him/defended myself, the abuse stopped.
[C 62:56]: Yep.
[B 62:59]: So now again, it's the same question going to be asked but in relation to the factors of abuse. And what were the immediate effects which experienced in relation to the neglect?
[A 63:11]: Immediate effects, psychological effects again. And just, I think I thought that little of myself anyway, and it didn't bother me anymore. And they couldn't do or kick me down any more than the last few establishments had done, you know what I mean?
[C 63:32]: It's Um, please say you are.
[A 63:36]: Quite hard to explain really.
[C 63:39]: Oh, lovely, and you met your partner there. Wow, definitely meant to be, no argument about that. Um, did anything happen that you would now consider to be abuse?
[B 63:54]: So she put psychology effects on me again. Um, I felt little of myself. It didn't bother me anymore. They couldn't break me down any more than what the other institutions already had.
[A 64:04]: Yep.
[B 64:05]: In relation to the physical abuse, again, what is the immediate effects that you experienced?
[A 64:15]: Again, it's when you've had it so long, it doesn't really affect you as such as it does somebody that's never had it. Because you have it on a regular basis, you know what I mean? It doesn't really affect you any different from day 300 than it is from day 1.
[B 64:39]: It was a regular occurrence, it didn't affect you as much from day 300 to day 1?
[A 64:47]: Obviously, for somebody to accept that as norm must be seriously damaged. Yeah, but that's what it was, that's what happened. It was normal.
[C 64:57]: Okay, brilliant. So that was all of the care patterns that we've gone through. I'm now going to move on to the next kind of different sections of questions, but these are about your time in care overall, not just one at a time. So across all of the placements, you were Who would you say were the main people responsible for what happened to you? Yeah, so Mary, Helen, and then Brian. Okay. Were other children affected, or did you work with other children?
[B 65:39]: Again, what immediate effects did you experience following the sexual abuse?
[A 65:46]: Quite much the same answer as the rest, to be fair. Yeah, but I was— I was— I come to the extent that I was not— I refused to take it anymore.
[B 65:57]: Um, so pretty much the same answer as the rest. And what was— what was the way you said following that?
[A 66:03]: Um, I pretty much say, well, I drew the line and I said, that's good, because then I was getting older, I was looking at girls and, you know, I mean, these, these things hold me the right way in life for where I wanted to be, you know what I mean? I didn't want to— I'm not gay, I never have been. And, and I just thought, no, I'm just not allowing it. And that's why I was so, so determined not to allow it anymore.
[C 66:38]: Were complaints discouraged, ignored, or punished?
[B 66:46]: So, Richard, I put pretty much the same answer as the rest. I drew the line when I was getting older. I started to think about girls, etc., and I wanted to be in the right place in my life. I was determined to not allow those things to happen to me anymore.
[A 66:58]: The sexual abuse, yeah, most definitely. Yeah, as for the rest, I mean, that was with me for a long time. Yeah, couldn't get rid of that. I could do something about the sexual.
[B 67:10]: So now we're just on to the final 3 questions in relation to the care settings, Richard, so we should be able to fly through this soon. Did anyone else, in relation to all of the abuse that you experienced at Catherine's unit, did anyone witness it, know about it, or experience something similar?
[A 67:26]: Not the sexual. Nobody witnessed that, no. Apart from Megari.
[B 67:39]: But they witnessed everything else?
[A 67:46]: Yes.
[B 67:48]: Did you tell anyone or try to get help?
[C 67:50]: No. No.
[B 67:52]: This is obviously going to sound really stupid and I do apologise. If you didn't tell anyone or ask for help, could you provide us with a reason as to why?
[A 68:05]: I was embarrassed. Yeah. What are you going to say? I mean, it's taken me 40-odd years to come and speak to you today, you know what I mean? Back then, it was— I think child abuse now is I mean, totally out of hand. But then it was accepted, you know what I mean? It was, it was what appeared to be the right thing to do, you know what I mean? Yeah, as a beautiful—
[B 68:35]: it's just So I just put no. I was embarrassed to tell anyone. It's taken me 40 years to speak to you today. Back then, child abuse was accepted and also out of hand. It was appeared to be the right— it was appeared to be the right thing to do, but it is abuse looking back now.
[A 69:13]: 100%. There's nothing, there's nothing else it can be, you know.
[C 69:16]: I mean, it's, you kind of sugarcoat it.
[B 69:30]: And then finally, Richard, what was the difference at this place, at this placement, compared with the others?
[A 69:37]: The, the, the big thing was, um, I left here, back into mainstream, that I could see a way out of here. I had clear closure, you know what I mean? I had a path that I know in my head. Play the game and this is where you're going to be.
[B 70:21]: So, but the big thing was I left there, I could see a way out of here, I had clear closure and a path, and a path that I had in my head just to play the game and I'll be where I need to be, just play the system.
[C 70:34]: Yep.
[B 70:34]: Fantastic. And that concludes the placement sentence of the witness statement. Now it's just going to be a couple of questions, what we should be able to fly through quickly. It won't be as meticulous as that, so we'll try and get through quickly. So, people involved, reporting, and institutional knowledge. Across all placements, who were the main people who was responsible?
[A 70:58]: Social workers. They put me in that situation.
[B 71:02]: So with the social workers, do you recall any names?
[A 71:06]: Only one social worker, his name is Gordon. He, he, he— the thing I can't understand to this day, why was I never talked to? You know what I mean? They talked to my parents, but they never once talked to me. And that's what I kind of get my head around. Well, I was never allowed to tell my storey. I blame my parents as well. I blame my sister. I blame, I blame everybody. And I blame my birth mother. I blame everybody because everybody had factored into this, you know what I mean? I was a teenager growing up in the '80s, and it was a hell of a place to grow up in a city in the '80s, you know what I mean?
[B 71:49]: Yeah.
[A 71:50]: And but I had no support. From my family, but more importantly, I've no support from professionals.
[B 72:21]: One second, I'll just relay back what I've got, just to make sure that obviously it's correct and we haven't missed anything. So, social workers, only one social worker, and he was called Garden. One thing I never understood from this is that they never spoke to me. Why did they never speak to me? I blame everyone for what happened to me. I grew up in the city in the '80s. It was a hell of a place to grow up. I had no support from my family, but more importantly, not from the professionals.
[C 72:54]: Yep.
[A 72:55]: You were labelled, you know what I mean? You were labelled a problem. And instead of fixing the problem, like what they do now, yeah, you were just— well, I've just— for the last 2 hours, that's— you just had a snapshot into my life. Yeah, that's what you got. Back in the '80s.
[C 73:13]: Yeah, you just get to treat them the way you want to be treated, and that's exactly it. And you kind of live— you live your childhood through them. Yeah, that's an absolute concern, what I really do.
[B 73:33]: So I just put, I was labelled as a problem instead of fixing the problem. I was dealt with as a problem.
[A 73:43]: Correct.
[B 73:44]: Can you remember any other names who are the main people responsible?
[A 73:50]: There's too many. I mentioned everybody that I've just discussed with you over the past 2 hours. Yeah, I mean, people go in a role to support and help these people, you know what I mean? They must have had a job title, they must have had an interview to take on the role. Of the job. Yeah, you know, I mean, don't get me wrong, I met a lot of nice people there as well. I did. People genuinely want to help. But the second thing of it was, once you were labelled, you know, I mean, once the arrow was above your head, that's it, you were wasting your time.
[B 74:22]: Yeah, just give me one second, I just go back through into the person, it's just to highlight any names.
[C 74:38]: Mike.
[B 74:39]: And do you not remember who Mike— what Mike's role was?
[A 74:42]: He was a teacher.
[B 74:43]: It was just a teacher?
[A 74:45]: Yeah, yeah, the deaf teacher. Yeah.
[B 74:47]: And it would say Mr Acre was a teacher. You don't remember the specific subject?
[A 74:51]: No, there wasn't a specific subject. Yeah, you would sit in a room and they would try and talk to you about geography, then history and maths, but you just wouldn't listen. And so they wouldn't force the fact. I mean, you just done what you wanted to do. You would sit, you would Skive, you would talk, you would do nothing.
[B 75:07]: And Mr Richard Garrie, did you say he was the boarding officer?
[A 75:11]: He was the housemaster.
[B 75:12]: Housemaster, that's it. Sorry about that.
[A 75:15]: That's okay.
[B 75:16]: So I've got Mr Richard Garrie, Mr Richard Aker, Mike as well. What was the teacher called? Mr Thornburn?
[A 75:25]: He was the head teacher. Thornburn, or The Beak. Thornburn, he was the headmaster at Glendrick?
[B 75:32]: Yeah, the headmaster. Yeah, The Beak was his nickname. Yeah, so we've got McGarrie, Mr Aker, Mike, Mr Thornburn, quotation marks, The Beak, and he was the headmaster. And was there anyone else who you named?
[A 75:50]: Not really.
[B 75:50]: No, that's perfectly fine, no problem. Um, the next question is, were other children affected and did you witness abuse or harm to anyone else?
[A 75:59]: Oh, everybody was there, especially Lyndrick Muir. Yeah, yeah, whoever was in my dorm at the time. Yeah, they're all— nobody missed out.
[B 76:16]: Nobody missed out.
[A 76:21]: A few years ago, I actually found a Facebook page that had been put up, and I wrote some really nasty things on it.
[B 76:31]: Yeah.
[A 76:32]: And they're still there, still there. I mean, that was done years ago, and there's a lot of nasty stuff on there as well from other, other people. I'm not gonna— again, that's not my business to discuss next.
[B 76:42]: No problem, that's perfectly fine. And why do you believe staff or the institution know or should have known what was happening?
[A 76:51]: Well, they're adults. I mean, I'm a father, I'm a grandfather myself, and I live for my children, my grandchildren, you know what I mean? And regardless whether they're children or not, they're in a position of trust and a position of care to look after us in the field. They dictated what way my life was going.
[B 77:32]: Well, they were adults. They were in a position of care. They was in control and dictated where my life was going. They had a duty of care and they failed. They failed.
[A 77:41]: Yeah, big time.
[B 77:43]: Yeah, no problem. Were complaints discouraged, ignored, or punished? Were you moved, threatened, or disbelieved?
[A 77:51]: Disbelieved. I never really told many people about it. Yeah, because of the— because you— because as I said to everyone, it was accepted, it was normal, it was life, it just happened, you know what I mean? So I mean, what are you meant to do? You can't fight the system, you just can't do it no matter how hard you try as a 13-year-old. I mean, who would believe me even if I did try? Nobody. I couldn't speak to anybody. I never see my parents. They just stopped me seeing them at the I've seen them periodically, but you can't go in and say to your mum, I was giving somebody a masturbating in somebody's office, can you? You know what I mean? You just can't do that. Even when I did go to the police, they said, don't be silly, you encouraged it. Yeah, I mean, I thought, wait a minute.
[C 78:54]: Sleep problems.
[B 78:58]: And then finally, have you ever reported the abuse to the police, an inquiry, a professional, or an authority?
[A 79:06]: Yeah, reported to the police. Yeah. Yep.
[B 79:09]: I know you've already stated this before, so it is a bit tedious, but what happened when you reported this to the police?
[A 79:14]: I was I was— because I was known to the police then, it was a few years, and I was turning into a criminal, I wasn't believed. I was told that I had encouraged it.
[C 79:27]: The kind of, if you went on holiday, sometimes you might struggle with somewhere you don't know.
[B 79:33]: You were told what? Sorry?
[A 79:35]: That I had encouraged the situation, I had encouraged the abuse, the sexual abuse. I must be gay. The exact words of the officer.
[C 79:46]: Okay, and is that still an ongoing thing? Okay, and when did that happen and how long did it happen for?
[B 80:00]: So the next is just movement between placements and leaving care. Why did you move between placements and were the reasons ever explained?
[C 80:06]: No.
[A 80:07]: Never. No, no, I moved obviously from the first one because I absconded because of the serious abuse. Second one was a result of abscondance, the first one. And the third one was, um, a partner wasn't ready to be integrated back into society.
[C 80:23]: Yeah, so I can understand that there would have been a struggle. How has what you went through affected relationships, parenting, friendships, Yeah, you give them the life that you wanted.
[B 80:52]: So no, never. I moved as I was, as I absconded due to serious abuse. Second was a result So it'll be expounding from the first and final setting I was deemed to, uh, I was deemed not fit to enter society.
[A 81:04]: Correct. Yep.
[B 81:07]: Did you run away, refuse to return, or ask to be moved?
[A 81:12]: You couldn't refuse. There wasn't an option.
[C 81:15]: What about friendship? Has it affected any friendship or your ability to maintain friendship?
[A 81:21]: I mean, the staff at Liverpool let me physically hitchhike home to Edinburgh, which is 60 miles, in different people's cars. They knew that was happening as a 13-year-old.
[B 81:32]: Do you say 60 miles?
[A 81:34]: Yes, 60 miles from that. I was 60 miles from my parents. Yeah.
[B 81:53]: So I just put, you couldn't refuse, that was never an option. The staff at Lendrick left me— let me hitchhike 60 miles to my parents' house, getting rides from strangers, and they not only knew but encouraged me to do so.
[A 82:05]: Yep, if you don't— if you're not happy, just bugger off again. Yeah, so I did.
[B 82:10]: And then finally for this section, when and what age did you leave care?
[A 82:15]: 16.
[B 82:17]: And what was your circumstances afterwards?
[A 82:20]: Um, for the first 4 years, my— from 16 to 20, I was a criminal.
[B 82:28]: Yeah.
[A 82:29]: Um, I was even breaking in, um, doing everything I shouldn't be doing. Taking no pride in it now whatsoever. Um, I got an 8-week prison sentence in Edinburgh.
[B 82:45]: One second.
[A 82:45]: Sorry.
[B 82:46]: No, don't apologise, um, Richard.
[C 82:49]: Yeah, absolutely. Just something that would remind you. Yeah.
[B 83:00]: Do you say 6 or 8 weeks?
[A 83:03]: 8 weeks. 8 weeks prison sentence.
[C 83:04]: How was it affected?
[B 83:05]: You were in Edinburgh? In Edinburgh and And what was it, what caused you to be placed into the adult prison?
[A 83:16]: Breaking in the house.
[B 83:21]: That's perfectly fine. So now it's just gonna go into the impact of your life. This may be a bit more of a distressing part, but after that we'll just be flying through. We should probably be done in the next 15 minutes or so.
[A 83:35]: Yep.
[B 83:35]: So this is the impact on your life, what the care setting has done. So how did this experience affect you at the time? So try to think about obviously your thoughts and feelings in relation to your safety, your trust, confidence, sleep, behaviour, education, relationships, and also your ability to speak up.
[A 83:56]: Well, as I say, I spiralled. The only way out I could see was rebelling. I was free, you know what I mean? I was free from that system. And instead of building my life and doing the right channel, I chose the wrong one because of the anger and the hatred and the hurt and deceit that I had in me. I couldn't speak to anybody. I had nobody to speak to. I mean, I was pretty much discharged from social services overnight. Yeah, one second, one second.
[C 84:47]: So you've got a—
[B 84:50]: well, I spiralled. The only way I, um, the only way I saw was rebellion. I was free this way. Instead of building my life and choosing the right channel, I chose the wrong path due to anger, hatred, and deceit. I was essentially discharged overnight.
[A 85:03]: Yep, just 3 years of my life, then all of a sudden that's it, you're free to go. Yeah, no explanation, no nothing.
[B 85:27]: And how would you say this has affected your sleep, your behaviour, and your future relationships and ability to speak up?
[A 85:36]: For the first probably 20 years after that, it's horrendous. I had them— I was sleeping with different women. I've got 3 or 4 children that I have nothing to do with.
[C 85:48]: You know what I mean? Yeah, absolutely. Yes. Have you received counselling, therapy, mental health?
[A 86:00]: My family disowned me.
[C 86:02]: Yeah.
[A 86:05]: And I was, I was just a rebel. I was on a destruction mode. Do you not believe it?
[C 86:15]: Yeah.
[B 86:40]: The first 20 years after this was horrendous. I was sleeping with numerous women. I have 3 children that I don't have anything to do with. My family disowned me. I was just a rebel. I was in destruction mode. You wouldn't have believed it.
[A 86:52]: Mm-hmm.
[B 86:53]: Yep, yep, no problem. So the next question is, how has it affected your mental health?
[A 86:59]: Back in the day, you didn't have mental health. There was no such thing as mental health. That's only— that's a modern day. So my mental health was me breaking in. My mental health was me sleeping with different women, cheating, lying, stealing. That was my mental health. Because if you ask anybody 40 years ago what mental health was, nobody could tell you. Okay, I now know what I've done to my mental health.
[C 87:27]: Yeah.
[B 87:32]: So my mental health was stealing, breaking and entering, sleeping with numerous women. What else did you give an example for?
[A 87:39]: Just doing what I wanted to do. I mean, I couldn't— I didn't care. I mean, nobody could do any more to me than what had been done the previous 3 years.
[C 87:58]: Could any sibling, former resident, relative, friend, partner, or professional provide a supporting statement for your application, or would you want them to? You wouldn't? Okay.
[B 88:14]: How has it affected your physical health? Um, basically So like any alcohol or substance use? What were—
[A 88:23]: oh no, that's one thing I've been very strong about. I mean, I'll social drink now and again. I don't— I used to smoke at the time, but when I turned my life around, I stopped smoking. And I refuse point blank to do any kind of drugs. I've seen so much destruction with them in the care system.
[B 88:41]: Yeah, I've got no substance use. I only drink socially now. Um, how would you describe your sleep?
[A 88:49]: Terrible. My doctor refuses to give me any more sleeping pills because of the addiction, and I'm now on— actually, just give me a second, I'll tell you what they're called— diazepam.
[B 89:01]: Yeah, one moment.
[A 89:03]: Just two seconds. No, I'm a tripplin'.
[B 89:18]: I'm a tripplin'.
[A 89:20]: I'm a tripplin' for my sleep. But to be honest with you, I actually buy sleep pills on the black market.
[B 89:26]: Yeah, no problem. Hold on. Would you say this is due to it being a necessity?
[A 89:39]: Yeah, because my doctor won't give them anymore. Because of the addiction. But I've got— I need to sleep, you know what I mean? And it's all— I'm a— triptylene don't work. They calm me down, but they don't— they don't make me sleep. Don't let me sleep. A zopiclone.
[B 89:54]: Zopiclone?
[C 89:55]: Yeah.
[B 89:56]: Do you know how that's spelled, by any chance?
[A 89:58]: Z-O-P-I.
[B 90:00]: Yeah.
[A 90:00]: Clone. C-L-O-N-E.
[B 90:06]: That's the only thing that helps with your sleep?
[A 90:08]: That's the only thing that'll put me asleep, yeah. And I know I'm addicted to them, I know that, but what's the options?
[C 90:15]: Yeah. And how are you feeling after discussing this on the phone?
[B 90:26]: Just give me one second, just while I just try and associate the— not associate, sorry, just try and fix the punctuation and grab my real quick.
[C 90:37]: Yep.
[B 90:38]: So, but no substance use. I only drink socially now. My sleep is terrible. My doctor refuses to give me more sleeping pills as he's concerned about addiction. I'm on diazepam, Amitriptyline. I do buy sleeping pills on the black market. This is a necessity as my doctor won't provide me with the drugs. Zopiclone is the only thing that helps me with my sleep. I know that I'm addicted, but what are my My options, by any chance, could you please just confirm for me what the milligrammes are for those?
[A 91:04]: Um, I think it's 7.5. It's obviously clone, I think. I don't have them to hand with me. I'm actually in a hotel room in Ireland at the moment on work. Um, the amitriptyline, I, I have, they're 10 milligrammes, but I take 2, so it's 20 milligrammes.
[B 91:20]: And how many of the zopiclone do you take a day?
[A 91:23]: Uh, 1. One at night.
[B 91:31]: Yeah, um, and then the diazepam?
[A 91:34]: Yep, I take one of them. I think there's 5mg. I've not got that in my hand either, like I said, in my bag in my car.
[B 91:39]: It's okay, don't worry about it. One a day?
[C 91:42]: Yeah.
[B 91:42]: And is that at night or just during the day?
[A 91:44]: At night.
[B 91:47]: Fantastic. Um, how has it affected your relationship, parenting? Friendships, intimacy, trust, or isolation?
[A 91:54]: No, um, since my children came along, the children I've been a father to, I mean, they've changed my life. Um, you've no idea.
[B 92:10]: Sorry, say that one more time.
[A 92:11]: I mean, talk about being an overprotective father.
[B 92:13]: Yeah.
[A 92:14]: Oh, you have no idea.
[B 92:15]: I have lots of problems.
[A 92:16]: Idea. And my children, my world. I see them on a daily basis. Yeah, for them, they're all doing well in life. My daughter's a paramedic. I mean, got 2 grandchildren, 2 on the way next year, and all full-time jobs, all got their own houses, done so well. And I, I thank myself for that. Um, of course, my strict regime that I've developed because of my abuse. So if anything, it's done some good. It's made me treat my children the way that I should have been treated.
[C 92:55]: Yeah. Be honest with you. I'm still— I'm working on the system, and every now and then I have to ask Auntie what that means. All right, Craig, well, you take care of yourself, and thank you again. All right, speak to you soon.
[B 93:30]: Bye. But since I've become a father to my kids, they've changed my life. Talk about being a A protective father. You have no idea. They are my world, the four of them. They all work full-time. They have a house. I gave myself a strict routine to stick to and I was able to provide myself with this. I wanted to treat my children the way I should and wanted to have been treated. They are my world.
[A 93:51]: Yep, yep.
[B 93:53]: And the next question: how has it affected education, work, confidence, opportunities, finances, housings, or day-to-day stability?
[A 94:02]: My strong will has got me out of the shit in my teenage days. Um, I, I left when I turned 20, um, after I'd done my prison sentence. I left Edinburgh. Hold on, you left Edinburgh? I left Endra. I wanted to prove my family wrong because I was written off, you know. I mean, I was a nobody. I was going to die. I was going to die crook and all this, you know. I mean, and I just got to the stage when I was 20, I thought, fuck you. Excuse my language.
[B 94:44]: No, it's okay.
[A 94:45]: I'm not going to be that person that you see I am. And I see, I packed up and I left. I left them with nothing but the clothes on my back. I'm left with no qualifications whatsoever.
[B 95:31]: So she put, my strong will has got me out of this shit from my teenage days. When I turned 20 after my prison sentence, I left Edinburgh. I wanted to prove my family wrong. It was like a fuck you. I wasn't going to be the person everyone thought I was going to be. I left with nothing but the clothes on my back. I have no qualifications. And finally, are there triggers, places, smells, authority figures, institutions, or situations that you avoid?
[A 95:58]: Not really, because I've never— I mean, I've never been near a care situation. My children have always had great upbringing, great education, you know what I mean? I've been such a strict father, but for the right reasons.
[B 96:12]: Yeah.
[A 96:13]: And I've never been in that environment, and I've never had any social— I mean, I would not allow a social worker near my door.
[B 96:21]: Yeah.
[A 96:21]: You know, I mean, I have no trust, no faith in that profession. And I actually have a friend whose wife's a social worker, and I will not associate with her in any way, shape, or form. And that's wrong. That's wrong for me to do so. And But it's a—
[B 96:38]: Sorry. It's okay to apologise. So I just got, um, not really, so I've never— sorry, not really, as I have never been near a care situation with my kids. They've had a great upbringing and education. I was a strict parent but for all the right reasons. I do not trust social workers. I will not let them near my doorstep. I have a friend who is a social worker and I will not associate myself with them.
[A 97:26]: So my friend's wife she's a social worker. And I know it's wrong, but it's the whole stigma, the word social worker, you know what I mean?
[B 97:37]: Yeah.
[A 97:37]: And I've seen the destruction and chaos they've caused in many people's lives. I mean, I've looked at all these child abuse cases and Orkney and things that have happened, and the social workers have been to blame. That's by the by, but what they've did to me personally, you know what I mean, Yeah, they can fuck off as far as I'm concerned. The whole system is dead and buried and will never be resurrected in my life. Never.
[B 98:29]: Can you just clarify something for me? You just stated that— oh, hold on. You said something then about like, um, if it's up to you, like about resurrecting something. Um, in relation to social work and social workers, what was that again? Can you just repeat it?
[A 98:52]: The only thing that's resurrected now is to speak to you about it.
[B 98:54]: Oh, okay.
[A 98:56]: Sorry, it would, it would be buried, gone. But I mean, you can probably hear from my tone, I'm getting so angry. Yeah, just thinking about these people and what they've done, you know what I mean? So many children have been scarred by this. When I say I've lost a friend through this—
[B 99:18]: yeah, I do apologise. My condolences.
[A 99:21]: No, listen, that's years and years ago, but again, it's the life that could have been saved.
[B 99:25]: Yeah, of course. Hold on, I'm just finishing up the punctuation and grammar on this and I'll read it back to you just to make sure everything's right. Just because we've gone over like quite a bit of the time period, so like I probably will lose the transcript on this. So I just want to make sure everything is crystal clear. So I just put not really, as I've never been in a care situation with my kids. They had a great upbringing and education. I was a strict parent, but for all the right reasons. I do not trust social workers. I will not let them near my doorstep. I had a friend whose wife is a social worker and I will not associate myself with them. I know it's wrong, but it's the whole stigma of the word social worker. I've seen firsthand the effects that they've had on people's lives in regards to what's happened to me and the social workers' involvement. They can all fuck off for as I'm concerned. The only time it is resurrected in my life is speaking to you today. I have buried this. I'm angry with what has happened. To not only me but every other child. I lost a friend because of this. It was a long time ago, but this is a life that could have been saved.
[A 101:02]: Yep.
[B 101:02]: And then finally, in relation to the impact of your life, what impact has this had on your life overall, and what do you think may have been different if it had not happened?
[A 101:12]: What could have been different? Well, hopefully nothing could have been different because I love the life I've got now. But I could have left. I could have been deprived of an education, and that's so important. But because of my strong will, I mean, I've got a cracking job. I'm in a senior management role now. I'm on 80 grand a year, you know what I mean?
[B 101:42]: That's fantastic.
[A 101:43]: I own my house, I've got cracking cars, and I don't want for nothing, and this is not about money, not about money at all.
[B 101:50]: No.
[A 101:51]: But that's what the care system has done for me. That's me that's done that for me, and only me. That was the path I took when I turned 20, when I left Edinburgh, and I've done it mainly to prove my family wrong.
[B 102:15]: It's actually astounding how much spite can be such a motivating factor.
[A 102:21]: Honestly, you've no idea. I just didn't want to become a statistic, to be honest with you.
[B 102:31]: Yeah. So I just put, well, hopefully nothing but Nothing could have been different as I love the life I have right now, but I was deprived of an education, which is incredibly important. However, because of my strict regime, I have done so well for myself. I have a cracking job, nice cars, and a wonderful family. This is all due to me, my actions, and my determination. I wanted to prove everyone wrong and prevent it being another statistic.
[A 103:26]: Yep, spot on.
[B 103:30]: I'm just going to answer some questions now, which is just in relation to, for me, um, Do you know if there's any letters, photographs, reports, inquiry evidence, apologies, decisions, or previous correspondence made to support any evidence and supporting information what you've given today?
[A 104:04]: No, nothing at all.
[B 104:06]: That's fine.
[A 104:07]: No, nothing.
[B 104:09]: Could any sibling, former resident, relative, friend, or professional provide a supporting statement?
[A 104:15]: Um, no, nobody, nobody was here. Yeah, nobody was here. And, and I say because it's a taboo subject, you're not exactly going to come out homeless, started donating to your mum, you've been abused, are you?
[B 104:24]: No, of course not. So now it's just in relation to previous claims, application, or payments. Have you previously made any civil claim, um, criminal injuries claim, a redress application, a complaint, police report, increase statement, or claim to any other scheme about this abuse?
[A 104:41]: What you said, you're the first person I've talked about it in 40-odd years, so you're very privileged, I'll tell you.
[B 104:47]: Oh yeah, very much. I do feel very much So you've actually done such a fantastic job, if I'm being honest with you, Richard. Like, this is something more obviously is a very distressing and traumatic thing to speak about, but you've been able to conduct yourself very eloquently and also express yourself and give such detailed description that, like, I know this might sound a bit crazy, but like, I'm actually looking forward to drafting this statement up because you've just provided so much information. It's just going to be easy. I'm going to be able to fly through this. So again, I am glad that you've been able to finally speak about this and be a little bit open. And obviously, as you stated, we're here to try and get you the recognition and also the acknowledgement and apology, what you do deserve. Obviously, I know you stated that you haven't got any interest in relation to the money, but from what I can tell you now, that looking from our system and looking at provisional value of obviously your records, the statement what you've given today, you're estimated at a level 5. So that's anywhere between £80,000 to £100,000. But that's obviously— I can't say for right now that that's a guaranteed figure. But that is something what we believe that this level is going to be at. But it will all be down to the Scottish Redress Panel. In relation to that anyway?
[A 106:14]: It doesn't excite me. No, of course not. Maybe 40 years ago it might have, you know what I mean? But now I don't give a shit really. I think what— you've no idea how this has made me feel now, just be talking to you. I'm not going to go run and speak to my wife when I go back home, but I think through time I might. I might do that.
[B 106:36]: I think it's one of those, I think now, like, not only for this for you isn't mainly to get anything back is in form of a compensation. I feel as though this is perfect for you in regards to your closure. I feel like now that you've been able to take a detailed account of what happened, and obviously it's a bit easier speaking to me today because you can't put a name to my face. No, sorry, you can't put a face to my name. So yeah, it's one of those where like you probably would feel a bit more comfortable to speaking about it and being able to talk. And obviously, as I said, I'm very grateful for you to be able to do that, not only just for obviously my job and being able to do this for you, but also I'm thankful that you've done it for not for yourself really, because I feel as though this would be the start of something for you where you'd be able to—
[A 107:25]: Well, I've been interested in it. I mean, to be honest with you, I don't think anybody's ever going to be alive that's caused any of this, and I don't think any repercussions is ever going to happen to these guys. And I've accepted that, you know what I mean? But I think what makes me happy is that the government has realised there's been a problem.
[B 107:45]: Of course.
[A 107:45]: A bit late, but I mean, hopefully now the kids that are going on my journey, you know what I mean, that's what it is, it's been my journey, they'll get the care and the need and thrive, you know what I mean, that I never got. Yeah. And that matters. Believe me, that matters.
[B 108:04]: Of course. And you've done an absolute fantastic job in raising your family as well, especially considering everything what you've been through. Obviously, something you should be very, very proud of what you've managed to do.
[C 108:14]: Yeah.
[A 108:14]: I suppose if anything, I can thank for what happened to me for that. Yeah. In a perverse kind of way.
[B 108:20]: Well, really, it's more of thanking yourself that you was able to have that, you know, that mental fortitude to be able to tell yourself that you've got a plan I'm going to stick with it and I'm going to show everyone that obviously you deserve better. And you did get better, then that was all from your own doing. Like, you became, obviously, um, without, um, sounding a bit too much like, at the end of the day, um, you, you are older than me, but you became your own, your own man essentially at that time. No guidance, nothing at all. And a lot of people within this Scottish region has not been able to do that. And I can is that right?
[A 108:56]: I can imagine.
[B 108:57]: Yeah, it could have gone a lot worse. You've probably got one of the best outcomes I've ever seen so far coming from this. Yeah. Which in a little way, obviously, you probably may feel a little bit lucky from the outcome.
[A 109:12]: I do, yeah, I do. And as I say, if I had done education at school and I'd done mainstream school, I don't know where I would be. I'd probably be still in Edinburgh. I don't know. I don't know. I don't even want to think what happened then, you know. I mean, it didn't happen, and what did happen I've had to deal with, and again, I've done a bloody good job of it. I know I have.
[B 109:33]: You've done a fantastic job, I must admit, honestly. Thank you. So we're literally just near the last few questions now, yeah, and we should be able to fly through. But just in relation to that past question, what I asked, did you receive any payment, apology, settlement, or decision, or any signed waivers waiver or discharge, and do you have any copies?
[A 109:52]: Nope, nothing at all, nothing.
[B 109:54]: Nope. So now it's just for the reason for applying. Why are you applying to the Scottish Readjust Scheme, and what would you like to come from telling your storey today?
[A 110:04]: Education. But I think, I think that's out there already. I think that's why they've created this scheme. I think whoever reads this, I don't think they'll be shocked by it because they'll have read a lot worse. But now is the time to do it. You just— I just say nobody can be punished for this, but it's just the time, you know what I mean? If you had spoke to me 2 years ago, I would have told you piss off, absolutely no chance, you know what I mean? But the time in my life now, I'm nearly 60, you know what I mean? And I feel now I should, and it's just time. Yeah, the time is right. It really is right to do that. Yeah, and it should be. I mean, I should be shouting it from the roof. Yeah. In a strange kind of way, you know what I mean? But—
[B 111:32]: The next question would be, what would an acknowledgement mean to you, Richard?
[A 111:37]: I think now it'd be pretty much meaningless, to be honest with you. It's like the horse is bolted, you know what I mean, after the steel door's been left open. It's happened because none of the people— again, none of the people involved will ever have a repercussion of what they've done. So they can stand on the highest hill in the world and shout, \"I'm sorry, Richard.\" I just laugh at them, you know what I mean? Because it's somebody apologising that hasn't been through that, that hasn't, I'm presuming, you know what I mean, they're just reading my storey. And that's what it is, it's my life they're reading. So I think it'd be kind of, I don't think they should apologise on behalf of somebody else. Else, but somebody has to take ownership from it. I understand that.
[B 112:59]: But it is meaningless now. It is meaningless now, to be honest with you. It's happened now, and none of the people who were responsible will ever be accountable. You can stand on the highest hill and shout, sorry Richard, I would just laugh at that. I would understand that. I understand that someone has to take ownership, but those responsible will never face the consequences.
[A 113:15]: Yep, yeah, it's too late. It's far too late to be doing this, something that happened all these years ago.
[B 113:30]: And finally, is there anything else you want Rejoice Scotland to understand about what happened or the harm that you have lived with?
[A 113:38]: Again, I revert back to the previous question. What are they going to do with it? Ken, are they going to say, oh, we're so sorry? Hear it again, it's just bollocks as far as I'm concerned, you know. I mean, somebody who's in their 30s and their 40s trying to deal with something that happened 30 years ago, it's— they're doing it as a job. Yeah, Ken, they don't care. They'll go to bed tonight and they'll sleep, no problem. What happened to me, they— you know, I mean, it's just a job to them, that's all it is. They've not experienced what I've went through, and for them to try and— and then for them to try and do something about that now, well As I say, it's too late. Far too late. And again, I think that's just a bit of resentment on my behalf there. Yeah.
[B 114:48]: So again, I refer back to the previous question. What can you do about it? You can say sorry, but it means nothing. A load of bollocks for them to now only start trying to do something about it. It's too late. Again, this may just be, just be my resentment on behalf of the care system.
[A 115:11]: Those that are meant to care have failed.
[B 115:21]: I just added that. So finally, Richard, it's just a closing— well, a closing and welfare cheque. Is there anything important that we have not covered our wording that you wanted to handle correctly?
[A 115:33]: No, no, you've been absolutely fantastic. You've delivered this like absolutely fantastic.
[B 115:49]: How are you feeling after discussing this, and do you feel safe to end the call?
[A 115:53]: Yeah, yeah, no, no, I'm not— I feel good actually. I feel good. I feel, and yeah, it's your job, I feel you've listened and you've extracted the right information. You know what I mean? You're not a robot. You're, yeah, yeah, I feel you've got compassion behind you. Yeah, it's made this whole process far easier.
[B 116:13]: Yeah, we're here to try and get the best possible outcome for you.
[A 116:16]: Yeah, yeah.
[B 116:17]: Obviously most of the time, um, you're not alone being the one who, but with saying like the money means nothing like a lot of people feel the same. And it is, yeah, it is more obviously the acknowledgement and the more of the panel admitting fault and taking accountability more than anything.
[A 116:37]: I think they've done that already by creating this system. They know there's been problems, you know what I mean?
[C 116:44]: Yeah.
[A 116:44]: But to the extent I don't think they do, and I don't think they ever will know. I don't think you'll speak to half the people involved to be honest with you. A lot of them have been dead by now, so you have no idea the true extent. This is just a statistics exercise for them. That's all this is.
[B 116:59]: Yeah, and we're gonna— when it comes in next year, there's also going to be the Church of England scheme. So really, yeah, so it's going to be even much. And with the Scotland one, obviously the storeys that have been detailed to us so far, obviously quite traumatic, I imagine, just not only for the people to have experienced it, but just even ourselves, just to hear anything. It is a shocking thing.
[A 117:25]: Yeah.
[B 117:25]: With the individually assessed Scottish redress applications, you get that, you get £100,000, because obviously, because they understand the severity of what's going on.
[A 117:34]: Yeah.
[B 117:35]: With the Church of England scheme, it's £600,000. So it shows you— yeah, exactly, it shows you how severe basically that's going to be. So obviously that's something more. At the end of the day, the role, what we're doing here, it's the job satisfaction obviously outweighs the storeys that we hear because what we know is that we're obviously doing a job to try and make, trying to give closure to a part of your life which obviously is very troubling. And obviously if we're able to get you any compensation in relation to that, Brilliant. But obviously, yeah, it's just a bonus on top of it. Yeah, more than anything, what we found is that the people who we're speaking to, they'd rather obviously know for sure that they're going to get this form of acknowledgement and to know that someone's being held accountable for it.
[A 118:27]: Yeah, yeah.
[B 118:28]: And so is there someone you can contact for support, or would you like any support service details?
[A 118:32]: No, I've got— I'm gonna meet a couple of colleagues now down at the bar. I'm gonna have a gin and tonic. I'm gonna go Chinese tonight. I'm over in Ireland on business, so yeah, I'm absolutely fine. But certainly I'll probably not sleep much tonight either, but again, that's just standard for me. And but all told, no, I'm not gonna jump off the windowsill. And for my kids later on— and actually one of my kids is here, he's one of my colleagues— so no, it's just I'm fine, absolutely fine.
[B 118:56]: No problem. What are you gonna offer the Chinese?
[A 118:59]: I don't know yet, I've never been to a Chinese in Ireland, so see what happens. And see what the crack is like.
[B 119:04]: Yeah, yeah, there you go. Well, I hope they have a lovely evening. But this is just the final question now, Richard. Has the next steps been explained to you?
[A 119:14]: Not really, no, to be honest with you, no.
[B 119:16]: Okay, I will, um, what I'm going to do is I'm now going to explain the next step to you. So I'm just going to answer that as yes. Um, so what will happen now is that I'm going to go away and I'm going to obviously draught your witness statement. I'm going to make it detailed, going to detail it within your first-person narrative.
[A 119:38]: Yep.
[B 119:38]: Because obviously this is your witness statement. I am then going to go through and I'm going to corroborate what you've said within this witness statement today, and I'm going to match it with the GP records, what we've collected. Yep. I'm going to match it with your childcare records, what we've collected, that being from Edinburgh City Council. Council, and also from the institution care setting called CMAB Care and Education. And following that, I will then make a bundle which will provide an exhibit sheet. It will provide an exhibit bundle of all relevant records which obviously corroborate what you've said today. And once that has been drafted and been completed, it is going to be sent to you directly at the email address what we have on file, which is richard@scouselaw.co.uk. Adampervs.com.
[A 120:21]: That's correct.
[B 120:22]: Yeah, and so that'll be sent to over to you to have a look at, um, and for you to sign. And you sign and obviously just state that the information in the witness statement detailed is, um, correct, um, and the best of your ability. And once you've sent that back to us, we'll be then in a position where we'll have a WhatsApp meeting with you. The meeting won't be with me, unfortunately. Currently, right? It will be with our claims operations manager, which is Jay Taylor, and also it will be with the head solicitor here at MMA Legal. And it is not a long phone call whatsoever. All you'll need is a form of ID, be it passport or driving licence. Just put the camera in front of your face like you're taking a selfie, show obviously the ID, and then on the call, the head solicitor will state if this is acceptable and if he's happy with that. Once you've then verified, we will then submit your application to the Scottish Redress Panel. At the moment, we are unsure of the time period, what it's going to take for them to respond. We are currently under the impression that is anywhere between 8 to 12 weeks. So hopefully, if that's quick—
[A 121:35]: I wasn't expecting that answer.
[B 121:37]: I know. Yeah. Hopefully are going to come through quickly. And I do have a lot of, um, witness statements this week, just so you are aware. And I've also got, um, witness statements in the back what I'm still drafting as well.
[A 121:50]: Sure.
[B 121:50]: But from what you've given me today, like, and everything what you've done on this call, like I said, you've been absolutely fantastic, Richard. Like, you've, you've not, um, got disgruntled or anything like that when I've needed to, like, interrupt you, which obviously is a bit of a awkward situation for us both. It's not something I would want to put myself in position of interrupting you, but it's essentially just for the fluidity of the witness statement for when I go to type it up. Yeah, so hopefully I'll be able to get this done within maybe like an hour, an hour and a half, right? Okay, and then we'll go from there. I'm hoping that I might be able to get this done for you at the end of this week on Friday. If not, um, I'll definitely have it sent over to you by the end of next Friday.
[A 122:29]: Okay, that's absolutely Absolutely fine, mate. Yeah, no problem at all.
[B 122:32]: No problem. Well, thank you very much again for obviously sharing your storey with me today.
[A 122:35]: No, listen, not a problem. Incredible. Good to speak to you, and I'll catch up with you soon.
[C 122:39]: Okay.
[B 122:39]: Yeah, of course. Have a lovely evening. Bye.
[A 122:41]: Yeah, you too.
[B 122:41]: Bye-bye., `sentiment_data` = [{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Hi there.\",\"start\":160,\"end\":1960,\"confidence\":0.57637537000000005349420462152920663356781005859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Hi Richard, it's James here from ML Legal.\",\"start\":1960,\"end\":4250,\"confidence\":0.86954414999999996016555314781726337969303131103515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"How are you?\",\"start\":4400,\"end\":4910,\"confidence\":0.7345338500000000436784830526448786258697509765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"How are you doing?\",\"start\":5040,\"end\":5790,\"confidence\":0.7921296399999999682250972909969277679920196533203125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I'm okay.\",\"start\":5940,\"end\":6580,\"confidence\":0.82706979999999996611137476065778173506259918212890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, okay.\",\"start\":6580,\"end\":7640,\"confidence\":0.55090344000000002200323478973587043583393096923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I do have to pass data protection purposes again just before we continue with the statement.\",\"start\":7640,\"end\":12330,\"confidence\":0.76293266000000004023462452096282504498958587646484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Could you please just confirm for me your date of birth, please, Richard?\",\"start\":12620,\"end\":15260,\"confidence\":0.9289994999999999780726511744433082640171051025390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"18th of March, 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you ever refuse or deny contact?\",\"start\":447890,\"end\":449879,\"confidence\":0.72582449999999998357935737658408470451831817626953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I've never seen them for 3 weeks.\",\"start\":449945,\"end\":450834,\"confidence\":0.5726192599999999632842673236154951155185699462890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Was not allowed to see them.\",\"start\":451304,\"end\":452032,\"confidence\":0.84535320000000002682583044588682241737842559814453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"He wasn't allowed to see him?\",\"start\":453068,\"end\":454056,\"confidence\":0.583300200000000046429704525507986545562744140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Nope.\",\"start\":454137,\"end\":454315,\"confidence\":0.48655769999999998187689698170288465917110443115234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No family contact for 3 weeks.\",\"start\":454639,\"end\":456258,\"confidence\":0.65400683999999997819685404465417377650737762451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Did you have a request to try and contact your family?\",\"start\":456306,\"end\":458735,\"confidence\":0.8514475999999999711320697315386496484279632568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, yeah, yeah, I wanted my mum.\",\"start\":459370,\"end\":461042,\"confidence\":0.6373997300000000532094190930365584790706634521484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, yeah.\",\"start\":461332,\"end\":462731,\"confidence\":0.493536470000000004887397153652273118495941162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And there was once that they did come up, but, um, only because they wanted\\u2014 the assessment said, what, just me to see a psychologist?\",\"start\":463278,\"end\":470512,\"confidence\":0.74374187000000002711885827011428773403167724609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And he had turned up.\",\"start\":470593,\"end\":471436,\"confidence\":0.77224535000000005258158353171893395483493804931640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay, one moment for a second.\",\"start\":472538,\"end\":473835,\"confidence\":0.76253340000000002785185415632440708577632904052734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Sure.\",\"start\":474159,\"end\":474289,\"confidence\":0.47534682999999999797324790051789022982120513916015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Can you remember the child psychologist's name?\",\"start\":492825,\"end\":496874,\"confidence\":0.80445986999999996580612560137524269521236419677734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"No, that's fine, don't worry.\",\"start\":497100,\"end\":499815,\"confidence\":0.706536199999999947607420835993252694606781005859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, I was not in a good way.\",\"start\":500674,\"end\":501995,\"confidence\":0.80306195999999996359974829829297959804534912109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Um, to say the least.\",\"start\":503247,\"end\":504292,\"confidence\":0.5492461299999999990717469700030051171779632568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Can you remember what the outcome was from you being seen by the child psychologist?\",\"start\":511049,\"end\":516057,\"confidence\":0.80869429999999997704662746400572359561920166015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, it was never discussed with me.\",\"start\":516105,\"end\":517042,\"confidence\":0.57347970000000003665263648144900798797607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I was never privy to that information.\",\"start\":517349,\"end\":518965,\"confidence\":0.6564330000000000442383907284238375723361968994140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So I just put the outcome of which was never discussed with me.\",\"start\":524180,\"end\":526466,\"confidence\":0.50220494999999998331219330793828703463077545166015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, none of this was discussed with me in any way, shape, or form.\",\"start\":526936,\"end\":530585,\"confidence\":0.57125663999999998221568375811330042779445648193359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was put in there so I couldn't abscond.\",\"start\":531721,\"end\":533853,\"confidence\":0.71709849999999997205435420255525968968868255615234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So now I'm just gonna go into the next question.\",\"start\":555151,\"end\":556677,\"confidence\":0.78061384000000000327190718962810933589935302734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"How did the other children genuinely treat you?\",\"start\":557261,\"end\":560733,\"confidence\":0.576040499999999955349494484835304319858551025390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, because I was in Edinburgh, it genuinely wasn't as bad, but there was still a tier system, um, as in hierarchy.\",\"start\":562266,\"end\":572269,\"confidence\":0.5875780999999999920646587270312011241912841796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Obviously I was still quite young, and there's children there up to 16.\",\"start\":572915,\"end\":576336,\"confidence\":0.8047874999999999889865875957184471189975738525390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The children there that were 16?\",\"start\":597700,\"end\":599060,\"confidence\":0.76264363999999995602507851799600757658481597900390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, there's older children.\",\"start\":599417,\"end\":600405,\"confidence\":0.68047296999999995481545056463801302015781402587890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, yeah, I should put the other children.\",\"start\":600470,\"end\":608562,\"confidence\":0.62969905000000003791882363657350651919841766357421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay, there were a tier system hierarchy.\",\"start\":608627,\"end\":610500,\"confidence\":0.75125604999999995303738842267193831503391265869140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was still quite young.\",\"start\":610904,\"end\":611760,\"confidence\":0.7546186999999999756028046249412000179290771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There were children there that were 16.\",\"start\":611953,\"end\":613859,\"confidence\":0.65842133999999996607499497258686460554599761962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, they were, they were the, like, say, the kingpins, you know what I mean?\",\"start\":615478,\"end\":618242,\"confidence\":0.69091550000000001574562702444382011890411376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So to speak.\",\"start\":623354,\"end\":624078,\"confidence\":0.73231034999999999879349843467934988439083099365234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":624561,\"end\":626250,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"How did they, how did the staff genuinely treat you?\",\"start\":627988,\"end\":630858,\"confidence\":0.75115100000000001312372432948905043303966522216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Like, uh, you're only the one he cared for, put it that way.\",\"start\":634504,\"end\":639624,\"confidence\":0.714371199999999983987208906910382211208343505859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You were there, they were there to do a job.\",\"start\":640050,\"end\":641846,\"confidence\":0.78172374000000000027199575924896635115146636962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know what I mean?\",\"start\":642251,\"end\":642542,\"confidence\":0.67174845999999999168750264288973994553089141845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They were turning up to do the job, but there was no one-to-one.\",\"start\":642591,\"end\":644906,\"confidence\":0.76231660000000001087272494260105304419994354248046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You were just there.\",\"start\":648027,\"end\":649191,\"confidence\":0.76460092999999995644344608081155456602573394775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, it was just a routine.\",\"start\":649579,\"end\":651585,\"confidence\":0.7540393499999999971095121509279124438762664794921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So the staff didn't care for you, they were only there to do a job.\",\"start\":668140,\"end\":670803,\"confidence\":0.65258439999999995340118630338110961019992828369140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was no one-to-one, you were just there.\",\"start\":670883,\"end\":672727,\"confidence\":0.80016860000000000763265006753499619662761688232421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was no routine.\",\"start\":673112,\"end\":674059,\"confidence\":0.69049499999999996990851514055975712835788726806640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And was there any form of rules, punishments, isolation, or unsafe arrangements that was enforced by the staff?\",\"start\":674716,\"end\":681805,\"confidence\":0.61162649999999996186517137175542302429676055908203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, they had a single cell that would put you in and strip you.\",\"start\":681869,\"end\":685141,\"confidence\":0.58858686999999998423760416699224151670932769775390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Oh, sorry, a single cell which they'd strip you?\",\"start\":686119,\"end\":688301,\"confidence\":0.59916340000000001264623961105826310813426971435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They'd strip you, and it had peepholes, and all the kids\\u2014 they'd make the kids bang on the door when they're\\u2014 because you wouldn't be\\u2014 you'd be allowed out for breakfast.\",\"start\":688782,\"end\":694700,\"confidence\":0.589853469999999990847072695032693445682525634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Hold on one second.\",\"start\":695408,\"end\":697368,\"confidence\":0.68062323000000002348741645619156770408153533935546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Sorry about this, Richard.\",\"start\":697532,\"end\":698332,\"confidence\":0.64079136000000003203780352123430930078029632568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":698626,\"end\":698920,\"confidence\":0.58435179999999997679793750648968853056430816650390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I just saw about this, correct?\",\"start\":725825,\"end\":726867,\"confidence\":0.86416389999999998483559693340794183313846588134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They had a single cell which they would strip you in.\",\"start\":727925,\"end\":729961,\"confidence\":0.58918625000000002245315045001916587352752685546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"There was peepholes, there was peepholes in the cell in which the other children would look through to mock you and bang on the door, correct?\",\"start\":730474,\"end\":737286,\"confidence\":0.68854979999999998963033931431709788739681243896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":737607,\"end\":737880,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And you would, you've been there for the duration of your punishment.\",\"start\":738360,\"end\":742128,\"confidence\":0.6046015000000000139124267661827616393566131591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You've been there for the duration of the punishment?\",\"start\":747450,\"end\":749796,\"confidence\":0.6785162700000000324251914207707159221172332763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, it was 3 days.\",\"start\":749876,\"end\":750985,\"confidence\":0.772247899999999987130649969913065433502197265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You've been there for 3 days, 3 days, 3 days, maybe 4 days, and you would be stripped naked and you would obviously bring your food in, but there's no\\u2014 there's no, um, nothing at all to do.\",\"start\":751097,\"end\":764290,\"confidence\":0.59957640000000000934932131713139824569225311279296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No books, no nothing.\",\"start\":764434,\"end\":765366,\"confidence\":0.58139269999999998450590510401525534689426422119140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So as you put, the punishment would last up to 3 or 4 days.\",\"start\":798059,\"end\":800389,\"confidence\":0.7317272999999999694153984819422475993633270263671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You would be naked, not provided any books or stimulant.\",\"start\":800486,\"end\":802347,\"confidence\":0.7585044499999999967343455864465795457363128662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They would only provide you with food.\",\"start\":802444,\"end\":805577,\"confidence\":0.5462690599999999729874389231554232537746429443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yep, correct.\",\"start\":805997,\"end\":806969,\"confidence\":0.5405896999999999508190740016289055347442626953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"They did have a potty in the corner, you pissing the pot legs.\",\"start\":807454,\"end\":809688,\"confidence\":0.5558020999999999656182581020402722060680389404296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"If you ever used the, uh, the pot, was it ever changed if you, if you requested for it to be changed?\",\"start\":822353,\"end\":829300,\"confidence\":0.86703669999999999351558699345332570374011993408203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, no, you once Once a day you would be let out to empty your piss pot, um, and that's it, you're back in again.\",\"start\":829365,\"end\":838377,\"confidence\":0.66229283999999999377195081251556985080242156982421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You didn't even have\\u2014 I know even in prison, like, you get exercise.\",\"start\":839480,\"end\":842100,\"confidence\":0.641275400000000050937387641170062124729156494140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"There's never any, nothing like that.\",\"start\":842181,\"end\":843557,\"confidence\":0.46150619999999997755679714828147552907466888427734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":847136,\"end\":849326,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So again, um, it is going to be, um Identifying what you'd now consider abuse that you suffered whilst she was at the assessment centre.\",\"start\":856055,\"end\":865900,\"confidence\":0.54466420000000004275619858162826858460903167724609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And so in relation to neglect, that would be any inadequate or withholding of food, clothing, warmth, hygiene, supervision, safety, medical care, education, or emotional support, unsafe confinement, failure to protect from bullying, violence, sexual harm, or other children or unsafe adults.\",\"start\":867787,\"end\":883809,\"confidence\":0.89768225000000001490008116888930089771747589111328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Looking back, would you say that you was a victim of neglect whilst she was at the assessment centre?\",\"start\":884292,\"end\":888148,\"confidence\":0.5227814299999999914092541075660847127437591552734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, 100%.\",\"start\":888363,\"end\":889337,\"confidence\":0.54147124000000002030930090768379159271717071533203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Predominantly psychological.\",\"start\":894890,\"end\":899917,\"confidence\":0.492550800000000010836487263077287934720516204833984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Looking back at your time when you was at the assessment centre, is there anything what you'd now consider as physical abuse?\",\"start\":910759,\"end\":918087,\"confidence\":0.53260695999999996264051560501684434711933135986328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You were given a punch here and there, yeah.\",\"start\":919064,\"end\":921179,\"confidence\":0.8217752000000000389690058000269345939159393310546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"If you step\\u2014 if you stepped out of line, if you're only going to put in a cell, you were given a punch or a slap.\",\"start\":922746,\"end\":927060,\"confidence\":0.693199200000000015364776118076406419277191162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Can you recall where they'd hit you?\",\"start\":938153,\"end\":939684,\"confidence\":0.80618590000000001083435563487000763416290283203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was it in the face?\",\"start\":940905,\"end\":942044,\"confidence\":0.813569399999999998129851519479416310787200927734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Genitals.\",\"start\":943425,\"end\":944170,\"confidence\":0.61176233999999996004959257334121502935886383056640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Give you a kick or a punch in the genitals.\",\"start\":944252,\"end\":946204,\"confidence\":0.5498893000000000252924792221165262162685394287109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Never anywhere that could be seen.\",\"start\":947750,\"end\":948859,\"confidence\":0.5606474999999999653255144949071109294891357421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Never.\",\"start\":949310,\"end\":949599,\"confidence\":0.43164802000000002113466734954272396862506866455078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Looking back at your time, would you say that there's anything what you would now consider as emotional abuse?\",\"start\":958978,\"end\":963380,\"confidence\":0.496141639999999994881108023037086240947246551513671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh yeah, yeah.\",\"start\":964793,\"end\":965719,\"confidence\":0.484886380000000005718874263038742356002330780029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then again, for looking back at your time at the assessment centre, is there anything what you'd now consider as sexual abuse?\",\"start\":967723,\"end\":972056,\"confidence\":0.495288200000000011780088016166700981557369232177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, no, no, no problem.\",\"start\":974363,\"end\":977093,\"confidence\":0.52579209999999998448316773647093214094638824462890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So I'm going to ask the following questions again in relation to all three levels of abuse that you suffered while you was at the assessment centre.\",\"start\":977800,\"end\":986055,\"confidence\":0.68965750000000003439026841078884899616241455078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So in relation to the neglect, Richard, could you please confirm who was involved or responsible?\",\"start\":986714,\"end\":992078,\"confidence\":0.7342729999999999535020833718590438365936279296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The system.\",\"start\":993540,\"end\":994182,\"confidence\":0.4747141999999999750770030004787258803844451904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The system is the system, yeah, clear and simple.\",\"start\":995162,\"end\":997892,\"confidence\":0.6596100000000000296296320811961777508258819580078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There is only one answer, yeah, yeah, it's the system.\",\"start\":998117,\"end\":1000735,\"confidence\":0.57955360000000000209041672860621474683284759521484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Edinburgh Council.\",\"start\":1001008,\"end\":1002695,\"confidence\":0.74940704999999996349657749306061305105686187744140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Or in our children's panel allowed this to happen by putting the children in here.\",\"start\":1003420,\"end\":1008892,\"confidence\":0.8872884500000000063124616644927300512790679931640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Can you think of any specific\\u2014 sorry, can you remember any names or any specific roles, descriptions of the staff?\",\"start\":1021296,\"end\":1031050,\"confidence\":0.76737080000000001955839934453251771628856658935546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"One springs to mind, and his name is Ronnie Motherwell.\",\"start\":1032376,\"end\":1036008,\"confidence\":0.8220927000000000095525365395587868988513946533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Ronnie Motherwell?\",\"start\":1037399,\"end\":1038431,\"confidence\":0.85937995000000000356266127710114233195781707763671875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes.\",\"start\":1041826,\"end\":1041891,\"confidence\":0.461038950000000002926725528595852665603160858154296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And would you say, um, Ronnie Motherwell was responsible for any of the abuse that you suffered when you was there?\",\"start\":1042004,\"end\":1050094,\"confidence\":0.63941199999999998038191506566363386809825897216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Could you specifically highlight which levels of abuse?\",\"start\":1051359,\"end\":1054205,\"confidence\":0.576542200000000004678213372244499623775482177734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Which type of abuse?\",\"start\":1054464,\"end\":1056146,\"confidence\":0.6524803999999999604142431053332984447479248046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Punchy.\",\"start\":1056469,\"end\":1056744,\"confidence\":0.54248540000000000649293951937579549849033355712890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He would kick you if you were gonna get\\u2014 yeah, I mean, it's\\u2014 yeah, just an odd dig.\",\"start\":1057046,\"end\":1062064,\"confidence\":0.6268983500000000486096496388199739158153533935546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was not to the extent as Lendrick Muir, but there was\\u2014 you're always alert, you know.\",\"start\":1062144,\"end\":1068700,\"confidence\":0.84982239999999997781543470409815199673175811767578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I mean, you knew what was coming if you stood out of line.\",\"start\":1068748,\"end\":1071045,\"confidence\":0.5326003999999999738435008111991919577121734619140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":1071595,\"end\":1071918,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And again, in relation to who was responsible, um, for the physical abuse, um, who would you say was involved or responsible for that?\",\"start\":1090948,\"end\":1101476,\"confidence\":0.56744369999999999532036554228398017585277557373046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Staff.\",\"start\":1101783,\"end\":1102107,\"confidence\":0.68702227000000004597524139171582646667957305908203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":1103158,\"end\":1103336,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Do you remember any specific names?\",\"start\":1103449,\"end\":1104678,\"confidence\":0.87810040000000000315338866130332462489604949951171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, Ronnie Motherwell was one.\",\"start\":1105115,\"end\":1106133,\"confidence\":0.7616464499999999748780510344658978283405303955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, not really.\",\"start\":1107598,\"end\":1108440,\"confidence\":0.56558059999999998890274355289875529706478118896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He always starts\\u2014 he always sprung to mind.\",\"start\":1108506,\"end\":1110504,\"confidence\":0.69665915000000000478763695355155505239963531494140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Um, he was a Scouse, like, yeah, in the highest order.\",\"start\":1111537,\"end\":1115094,\"confidence\":0.8592788000000000092626351033686660230159759521484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And again, in relation to the emotional abuse, um, are you able to confirm who was involved or responsible?\",\"start\":1133385,\"end\":1138468,\"confidence\":0.56904279999999995975912270296248607337474822998046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, everybody dealt with my care package, to be fair.\",\"start\":1140391,\"end\":1144131,\"confidence\":0.7764216999999999924142457530251704156398773193359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Everyone dealt with your care package?\",\"start\":1144725,\"end\":1146555,\"confidence\":0.8141269700000000053563553592539392411708831787109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Everybody dealt with my care package, yeah, because I mean, I go to an assessment centre\\u2014 sorry, I go to a children's panel, and there was no dialogue with myself.\",\"start\":1146684,\"end\":1158162,\"confidence\":0.52558599999999999763389268991886638104915618896484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I went there because I kept absconding from Landryk Muir, and the next thing I know, I walked\\u2014 I was shackled and put into a social worker's car.\",\"start\":1158226,\"end\":1168661,\"confidence\":0.49246224999999999027977537480182945728302001953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Taken from my parents, no explanation, no nothing.\",\"start\":1170589,\"end\":1173849,\"confidence\":0.6392463999999999924028770692530088126659393310546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You were shackled, did you say?\",\"start\":1174588,\"end\":1175937,\"confidence\":0.61705816000000002219394446001388132572174072265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Handcuffs, eye cuffs, yeah, yeah, cuffs, so I couldn't abscond, I couldn't run away, because if I got to that door, I would have, trust me.\",\"start\":1176050,\"end\":1186667,\"confidence\":0.65301036999999995114052353528677485883235931396484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, so you was putting cuffs on, then putting cuffs and taken to the car, then straight to the assessment centre, straight there.\",\"start\":1186828,\"end\":1194297,\"confidence\":0.724248699999999967502617437276057898998260498046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, there's no passing go, there's no goodbye to parents, nothing.\",\"start\":1194410,\"end\":1201785,\"confidence\":0.671571970000000018075070329359732568264007568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I always remember the children's panel had a button under the table, and I knew\\u2014 obviously I knew exactly what was going to happen.\",\"start\":1209647,\"end\":1218100,\"confidence\":0.6514202399999999837376662981114350259304046630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The button was pressed, you could hear it.\",\"start\":1218729,\"end\":1220665,\"confidence\":0.76100372999999998935294343027635477483272552490234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, indicate them to lock the doors down the stairs.\",\"start\":1221243,\"end\":1223549,\"confidence\":0.71590359999999997331343593032215721905231475830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And was this the door downstairs?\",\"start\":1230412,\"end\":1232342,\"confidence\":0.845036270000000033775222618714906275272369384765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You mean in the entrance of the building?\",\"start\":1232422,\"end\":1233613,\"confidence\":0.7824294000000000526284793522791005671024322509765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Correct.\",\"start\":1234031,\"end\":1234368,\"confidence\":0.58715682999999996294349102754495106637477874755859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, yeah, they sealed it so I couldn't get out.\",\"start\":1234594,\"end\":1236604,\"confidence\":0.52989834999999996245634292790782637894153594970703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Hi, this is Craig.\",\"start\":1250472,\"end\":1251812,\"confidence\":0.75603629999999999444781906277057714760303497314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Hi Craig, it's Leah Horland from Eleanor Legal.\",\"start\":1252959,\"end\":1256319,\"confidence\":0.90649959999999996096420318281161598861217498779296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Is now still a good time to conduct your witness statement?\",\"start\":1256707,\"end\":1259111,\"confidence\":0.86225956999999997520944816642440855503082275390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So now we're just going to go through each level of the abuse.\",\"start\":1261182,\"end\":1265279,\"confidence\":0.71929586000000000911569486561347730457782745361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"If you're able to provide one clear example of what happened, where and when did it occur, what was happening before the abuse took place, during, and afterwards.\",\"start\":1265424,\"end\":1275541,\"confidence\":0.71797529999999998295834302552975714206695556640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So we'll start first with the neglect.\",\"start\":1275994,\"end\":1277469,\"confidence\":0.490982320000000027615527642410597763955593109130859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Could you please provide me with one clear example of what happened, Richard?\",\"start\":1280155,\"end\":1283272,\"confidence\":0.83466476000000000556866552869905717670917510986328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, well, neglect to me was being put in a room for 3 days, potentially, or longer or shorter, and on average 3 days with no clothing, no stimulation, no light.\",\"start\":1283934,\"end\":1299591,\"confidence\":0.662523100000000031428726288140751421451568603515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Kind of your final chance to say what you need to say.\",\"start\":1303580,\"end\":1308116,\"confidence\":0.857036050000000049209347707801498472690582275390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And what abuse did you want?\",\"start\":1308681,\"end\":1310118,\"confidence\":0.4935943799999999992422772265854291617870330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"I mean, you got a drink or something nearby?\",\"start\":1310312,\"end\":1313842,\"confidence\":0.87781719999999996417727743391878902912139892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, people can understand.\",\"start\":1316313,\"end\":1318387,\"confidence\":0.52628094000000003038763907170505262911319732666015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You mean you're ripped from your family, put into this surrounding without any chat, dialogue, anything?\",\"start\":1318468,\"end\":1326079,\"confidence\":0.83787595999999997520291117325541563332080841064453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"C\",\"text\":\"Some questions could be quite upsetting because to give concerning home and care in the same past.\",\"start\":1327200,\"end\":1331598,\"confidence\":0.852978470000000044137777877040207386016845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Just take your right side now.\",\"start\":1332810,\"end\":1333876,\"confidence\":0.7759169999999999678408357794978655874729156494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"And before we do start, have you previously made any civil claim, criminal injuries claim, retrafication complaint, police report, inquiry statement, or claim to another team about any assistance you received?\",\"start\":1335766,\"end\":1349367,\"confidence\":0.7583718999999999876848733038059435784816741943359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"And have you ever received any payment, apology, settlement, or decision Do you recall what happened after this?\",\"start\":1351126,\"end\":1365427,\"confidence\":0.80825749999999996209254504719865508377552032470703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What respect?\",\"start\":1366553,\"end\":1367249,\"confidence\":0.50517434000000005500652378032100386917591094970703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So once you was obviously let out of the room, all right, just go back into mainstream then.\",\"start\":1367605,\"end\":1373399,\"confidence\":0.8004305400000000236815367316012270748615264892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, you get your collection of clothes, you get your clothes back, and you just go back into your room.\",\"start\":1374760,\"end\":1379338,\"confidence\":0.8039104999999999723314658695016987621784210205078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But I was put in there for 3 days because I refused to eat for 4 days.\",\"start\":1385067,\"end\":1389757,\"confidence\":0.8823676000000000296807911581709049642086029052734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You refused to eat for 4 days?\",\"start\":1394402,\"end\":1396544,\"confidence\":0.81151870000000003724238695212989114224910736083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Yep.\",\"start\":1398780,\"end\":1398891,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So now this will be in relation to the emotional abuse.\",\"start\":1407510,\"end\":1410871,\"confidence\":0.56030535999999997454068534352700226008892059326171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Are you able to provide a clear example of what happened, where and when did it occur, what happened before, during, and afterwards?\",\"start\":1412410,\"end\":1417921,\"confidence\":0.87302420000000002797690967781818471848964691162109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I mean, I'm sounding like a stuck record here, but the motion\\u2014 the emotional abuse started when I was in that children's panel, you know what I mean?\",\"start\":1420379,\"end\":1428213,\"confidence\":0.6871083000000000051699089453904889523983001708984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There was never any questions as to why I absconded from Lendrickmuir.\",\"start\":1429163,\"end\":1433956,\"confidence\":0.72516550000000001841016228354419581592082977294921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And obviously I could have told somebody, um, but I was just labelled as this delinquent, and then the best thing was just to lock me up.\",\"start\":1435980,\"end\":1448882,\"confidence\":0.6959874999999999811706175023573450744152069091796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And that emotionally screwed me up big time.\",\"start\":1451962,\"end\":1454896,\"confidence\":0.96639620000000003852136387649807147681713104248046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's just to go back a little bit, and if ever you do feel like obviously that you're repeating yourself I do apologise, obviously, for the repetitive questions.\",\"start\":1480577,\"end\":1490829,\"confidence\":0.59645479999999995168735722472774796187877655029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"If the question\\u2014 if the answer is the same, don't worry about giving a repetitive answer.\",\"start\":1491573,\"end\":1496621,\"confidence\":0.74134759999999999546815843132208101451396942138671875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"It's still okay to do so.\",\"start\":1496685,\"end\":1498043,\"confidence\":0.65135854000000004138115627938532270491123199462890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Okay, no problem.\",\"start\":1498302,\"end\":1500162,\"confidence\":0.5840469600000000038875214158906601369380950927734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And finally, the final example, if you'd be able to give one clear example of what happened in relation to the physical abuse, where and when did it occur and what happened?\",\"start\":1500631,\"end\":1511144,\"confidence\":0.59593916000000002330949655515723861753940582275390625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"It wasn't as bad as previous establishments.\",\"start\":1511459,\"end\":1517550,\"confidence\":0.52402603999999997075320834483136422932147979736328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But I mean, we were teenagers, and if you anything out of line, then you would get a dig, you got punched.\",\"start\":1518514,\"end\":1526693,\"confidence\":0.71932936000000002874088522730744443833827972412109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So it would happen, might happen on a daily basis, it might happen every 3 days, just when I got a bit cocky or rebelled, you know what I mean, you're put back into line.\",\"start\":1527367,\"end\":1537570,\"confidence\":0.56761479999999997492210468408302403986454010009765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So you said you'd receive a dig?\",\"start\":1544092,\"end\":1547170,\"confidence\":0.66653919999999999834727759662200696766376495361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"A dig or a punch?\",\"start\":1547798,\"end\":1548491,\"confidence\":0.77754325000000001910649416458909399807453155517578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, a dig, as in a dig in the ribs, or yeah, punching genitals, or kicking genitals.\",\"start\":1548604,\"end\":1552519,\"confidence\":0.51410290000000002930136133727501146495342254638671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And again, can you recall anything what was happening, what would happen after this, after being in receipt of a punch?\",\"start\":1571467,\"end\":1578131,\"confidence\":0.87525487000000001813759809010662138462066650390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You would just go on about your daily routine, whatever that may be, the norm.\",\"start\":1579110,\"end\":1585870,\"confidence\":0.73993220000000003988560592915746383368968963623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was just accepted.\",\"start\":1592604,\"end\":1593685,\"confidence\":0.7151139399999999479717871508910320699214935302734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"When you say it was accepted, was this by members of staff?\",\"start\":1595460,\"end\":1599140,\"confidence\":0.865621500000000043684167394530959427356719970703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Not by me.\",\"start\":1599510,\"end\":1599911,\"confidence\":0.4859904299999999732762034909683279693126678466796875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"It was\\u2014 I just accepted it because I was\\u2014 it was, it was the right thing to do in my head.\",\"start\":1600008,\"end\":1605025,\"confidence\":0.69577604999999997925641537221963517367839813232421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, I had been out of hand or I'd done whatever I'd done, and I mean, and that was your\\u2014 I mean, obviously there's consequences in life, and that to me is a consequence.\",\"start\":1605945,\"end\":1613435,\"confidence\":0.5117661399999999805032757649314589798450469970703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"At the time, when you're a teenager, you just don't know any better.\",\"start\":1615375,\"end\":1617729,\"confidence\":0.6542122999999999688469642933341674506664276123046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":1624487,\"end\":1636533,\"confidence\":0.58435179999999997679793750648968853056430816650390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So now the relating 5 questions are going to be very repetitive, but it's just going to be in relation to the neglect, emotional, physical abuse.\",\"start\":1645474,\"end\":1652909,\"confidence\":0.79748520000000000518269871463417075574398040771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"How often did the neglect happen?\",\"start\":1653406,\"end\":1655537,\"confidence\":0.574992949999999947152673485106788575649261474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Over what period?\",\"start\":1656114,\"end\":1656819,\"confidence\":0.76777660000000003126530145891592837870121002197265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And did it ever change or become worse?\",\"start\":1656868,\"end\":1658534,\"confidence\":0.7816435999999999939547024041530676186084747314453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Well, you were neglected from the minute you were in there.\",\"start\":1658999,\"end\":1661354,\"confidence\":0.8476777699999999970970065987785346806049346923828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Really, I mean, from day 1 to day 21, you were neglected.\",\"start\":1662220,\"end\":1667588,\"confidence\":0.76318030000000003365556722201290540397167205810546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Looking back, you know, I mean, I mean, you wouldn't treat an animal the way that we were treated as children.\",\"start\":1670609,\"end\":1675017,\"confidence\":0.71995229999999998948823076716507785022258758544921875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"This is a big thing.\",\"start\":1683279,\"end\":1684057,\"confidence\":0.54810420000000004137064024689607322216033935546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"We were children, okay?\",\"start\":1684170,\"end\":1685774,\"confidence\":0.66437480000000004309868018026463687419891357421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And it's horrendous.\",\"start\":1686341,\"end\":1688204,\"confidence\":0.9105917999999999512539261559140868484973907470703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Say she had been there since the 2nd of August 1968 and that Crosslet is the only home that she has known.\",\"start\":1696190,\"end\":1702170,\"confidence\":0.8877036000000000370846464647911489009857177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"You remained at Crosslet during your early childhood, but Crosslet was under quarryers but it was not classed as a quarryer's home.\",\"start\":1704050,\"end\":1711750,\"confidence\":0.77114300000000002288658151883282698690891265869140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"So it's\\u2014 does that make sense?\",\"start\":1711750,\"end\":1713080,\"confidence\":0.79761910000000002529674247853108681738376617431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"[Speaker:MR RICHARD GARRIE] And again, the same question but this time in relation to the emotional abuse, Richard.\",\"start\":1713080,\"end\":1718530,\"confidence\":0.5846404400000000389781007470446638762950897216796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"How often did this happen, over what period, and did it ever change or become worse.\",\"start\":1718530,\"end\":1722062,\"confidence\":0.74195730000000004178417611910845153033733367919921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"My emotions were\\u2014 I mean, I couldn't focus, I couldn't think, and I was just robotic.\",\"start\":1722500,\"end\":1730661,\"confidence\":0.90818440000000000278390643870807252824306488037109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, I was in the system, so your emotions didn't come into anything back then.\",\"start\":1731148,\"end\":1740386,\"confidence\":0.6861414999999999597690703012631274759769439697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Was 1973.\",\"start\":1747250,\"end\":1748710,\"confidence\":0.8161251000000000477285766464774496853351593017578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"You've been there from the age of 5, and it looks like you were there for about a year.\",\"start\":1748710,\"end\":1753230,\"confidence\":0.7885543999999999886796331338700838387012481689453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I couldn't think.\",\"start\":1754490,\"end\":1755450,\"confidence\":0.62296680000000004273630338502698577940464019775390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I was robotic.\",\"start\":1755450,\"end\":1756060,\"confidence\":0.60987320000000000419504431192763149738311767578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was just in the system.\",\"start\":1756410,\"end\":1757360,\"confidence\":0.59827010000000002687414735191850923001766204833984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"My emotions never came into question back then.\",\"start\":1757450,\"end\":1759780,\"confidence\":0.68298804999999995768433791454299353063106536865234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, no, obviously I'm fucked up.\",\"start\":1760090,\"end\":1762790,\"confidence\":0.94576709999999997169339849278912879526615142822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That's, again, that's the way I felt at the time.\",\"start\":1763850,\"end\":1765680,\"confidence\":0.82931732999999996369666632745065726339817047119140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"That's just\\u2014 my head was just done.\",\"start\":1765830,\"end\":1769000,\"confidence\":0.49591193000000000079552364695700816810131072998046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"'88 until '81.\",\"start\":1773988,\"end\":1775367,\"confidence\":0.8837454300000000539938582733157090842723846435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"I've got a 6-month family placement.\",\"start\":1777631,\"end\":1781016,\"confidence\":0.89122884999999996136210711483727209270000457763671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And again, it might seem a bit repeated, but in relation to the physical abuse, how often did this happen?\",\"start\":1783207,\"end\":1789873,\"confidence\":0.5312094000000000537653477294952608644962310791015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Over what period?\",\"start\":1790454,\"end\":1791052,\"confidence\":0.76777660000000003126530145891592837870121002197265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And did it ever change or become worse?\",\"start\":1791100,\"end\":1792574,\"confidence\":0.7816435999999999939547024041530676186084747314453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It didn't come any worse because there was cameras and they couldn't really make it any worse as such.\",\"start\":1793401,\"end\":1800885,\"confidence\":0.7927589999999999914592763161635957658290863037109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It happened periodically.\",\"start\":1801634,\"end\":1803328,\"confidence\":0.78693880000000004937277253702632151544094085693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It could happen once a day, it could happen once every 3 days.\",\"start\":1806636,\"end\":1809431,\"confidence\":0.81705755000000002130633447450236417353153228759765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So it could be once a day or once every\\u2014 yeah, it was really\\u2014 I mean, that was their form of punishment when we were out of line.\",\"start\":1815880,\"end\":1823015,\"confidence\":0.493342129999999989831138691442902199923992156982421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"And do you understand the purpose of the statement?\",\"start\":1827220,\"end\":1832900,\"confidence\":0.77004879999999997775006477240822277963161468505859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"And do you agree that it can be used for your Scottish redress application alongside any supporting evidence?\",\"start\":1833120,\"end\":1839320,\"confidence\":0.9190805600000000463722926724585704505443572998046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"C\",\"text\":\"Amazing.\",\"start\":1839320,\"end\":1840580,\"confidence\":0.80193170000000002506368446120177395641803741455078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"C\",\"text\":\"So I'm gonna ask some questions about your personal background and your entry into care, but I know that that would be a bit difficult for you.\",\"start\":1840580,\"end\":1847500,\"confidence\":0.5015340999999999826997054697130806744098663330078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We're now on to the next question.\",\"start\":1847610,\"end\":1849190,\"confidence\":0.85310196999999998723751559737138450145721435546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Again, it'll be asked again, um, 3 times, just in relation to the abuse of which you've suffered.\",\"start\":1849280,\"end\":1855100,\"confidence\":0.6249029999999999862581034903996624052524566650390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So I do apologise if it becomes a bit tedious or repetitive.\",\"start\":1855100,\"end\":1856880,\"confidence\":0.6051206000000000084781959230895154178142547607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So in relation to the neglect, what immediate effects did you experience?\",\"start\":1859875,\"end\":1863638,\"confidence\":0.73715059999999998918696064720279537141323089599609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I mean, worthless.\",\"start\":1865680,\"end\":1868783,\"confidence\":0.8689959000000000433061586591065861284732818603515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, all my self-respect.\",\"start\":1870002,\"end\":1873015,\"confidence\":0.6563052000000000330004468196420930325984954833984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"As in, you like lost all your self-respect?\",\"start\":1876550,\"end\":1878543,\"confidence\":0.868087229999999987484216035227291285991668701171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, a lot.\",\"start\":1878719,\"end\":1879458,\"confidence\":0.650149639999999973127842167741619050502777099609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I mean, whatever respect I did have for myself, it was gone.\",\"start\":1879507,\"end\":1881499,\"confidence\":0.529085400000000039000269680400379002094268798828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I absolutely despised my family because of this.\",\"start\":1883511,\"end\":1886245,\"confidence\":0.97685074999999998990318772484897635877132415771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Do you know anything about why you were put into care?\",\"start\":1886746,\"end\":1889124,\"confidence\":0.6389506499999999533656591665931046009063720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, just life.\",\"start\":1894810,\"end\":1898014,\"confidence\":0.564058839999999950265419101924635469913482666015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I just hated life.\",\"start\":1898952,\"end\":1902027,\"confidence\":0.97006153999999999992809307514107786118984222412109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's perfectly fine, Richard.\",\"start\":1904929,\"end\":1906272,\"confidence\":0.6842740000000000488711293655796907842159271240234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And we're now going to go into relation to the emotional abuse.\",\"start\":1906872,\"end\":1910676,\"confidence\":0.52634597000000005184716656003729440271854400634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What immediate effects did you experience?\",\"start\":1910822,\"end\":1912344,\"confidence\":0.83028500000000005076827847005915828049182891845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was there any fear, shame?\",\"start\":1912441,\"end\":1913559,\"confidence\":0.620450799999999969003283695201389491558074951171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Sleep problems, bedwetting, running away, behaviour, or school changes?\",\"start\":1914094,\"end\":1917454,\"confidence\":0.73687800000000003297628836662624962627887725830078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I couldn't run away because we were obviously locked in.\",\"start\":1918213,\"end\":1923377,\"confidence\":0.50961920000000004993268021280528046190738677978515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, what else?\",\"start\":1923636,\"end\":1927247,\"confidence\":0.76018189999999996597779272633488290011882781982421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Emotional.\",\"start\":1928409,\"end\":1929184,\"confidence\":0.6335461000000000009180212146020494401454925537109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Um, just take your time.\",\"start\":1929926,\"end\":1933073,\"confidence\":0.79041576000000002277801058880868367850780487060546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's best to try and maybe think of it as like, how do you remember how it made you feel?\",\"start\":1933235,\"end\":1938135,\"confidence\":0.79213666999999998719061977681121788918972015380859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Oh gosh.\",\"start\":1939009,\"end\":1939438,\"confidence\":0.5314380499999999951654672258882783353328704833984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Worthless, just like I was a nobody.\",\"start\":1940707,\"end\":1943397,\"confidence\":0.7365467999999999459959099112893454730510711669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I just felt\\u2014 and I was existing but not living, you know what I mean?\",\"start\":1944434,\"end\":1951844,\"confidence\":0.55810605999999995940896724277990870177745819091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":1952422,\"end\":1952840,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I just felt that there was\\u2014 I mean, I had a name, but that was all I had.\",\"start\":1953964,\"end\":1957515,\"confidence\":0.81090969999999995554418319443357177078723907470703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I was a nobody, and I was treated like a nobody.\",\"start\":1957885,\"end\":1961988,\"confidence\":0.8997597699999999587561205771635286509990692138671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I was treated like a problem child.\",\"start\":1962343,\"end\":1964088,\"confidence\":0.964041350000000019093704395345412194728851318359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, so I just couldn't run away as I was locked in.\",\"start\":1980707,\"end\":1982887,\"confidence\":0.56874937000000003184396746291895397007465362548828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I felt worthless, like I was a nobody.\",\"start\":1982985,\"end\":1984840,\"confidence\":0.95700289999999998968860381864942610263824462890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was not living, I was just existing.\",\"start\":1985100,\"end\":1986516,\"confidence\":0.602927699999999955338125801063142716884613037109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I felt like all I had was my name.\",\"start\":1987340,\"end\":1989078,\"confidence\":0.57196959999999996693276216319645754992961883544921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I was treated as a problem child.\",\"start\":1989242,\"end\":1990554,\"confidence\":0.9605757600000000007156586434575729072093963623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yep.\",\"start\":1991243,\"end\":1991484,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"No problem.\",\"start\":1992431,\"end\":1993057,\"confidence\":0.6486826999999999454615817739977501332759857177734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And then again, and this is just in relation to the physical abuse which you suffered, what immediate effects did you experience from the physical abuse?\",\"start\":1993795,\"end\":2002318,\"confidence\":0.579722999999999988318677424103952944278717041015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"To be honest with you, James, I've become numb.\",\"start\":2003281,\"end\":2005207,\"confidence\":0.60034233000000003510621127134072594344615936279296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I've come numb to it, and it just\\u2014 it became part of life.\",\"start\":2005785,\"end\":2008914,\"confidence\":0.6332183000000000117069021143834106624126434326171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was\\u2014 I just accepted it.\",\"start\":2017895,\"end\":2019198,\"confidence\":0.634103300000000036362735045258887112140655517578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, you couldn't do anything else but\\u2014 you're locked in, you couldn't do nothing, you couldn't run in to speak to your mum.\",\"start\":2019745,\"end\":2025070,\"confidence\":0.5596149599999999946220441415789537131786346435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, you had nobody to turn to.\",\"start\":2025681,\"end\":2026968,\"confidence\":0.50061409999999995079633663408458232879638671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"I'll move on now to the quarry at home, which was house number 1\\u2014 oh, was it number 11?\",\"start\":2029408,\"end\":2038028,\"confidence\":0.90703546999999995481545056463801302015781402587890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"C\",\"text\":\"Sorry, that's that.\",\"start\":2038110,\"end\":2039281,\"confidence\":0.506210700000000013432099876808933913707733154296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Yeah.\",\"start\":2039677,\"end\":2040006,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"When you were there, was that in a house or was it in like a\\u2014 The final\\u2014 oh, sorry.\",\"start\":2041956,\"end\":2046270,\"confidence\":0.67511182999999996834361581932171247899532318115234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So there's only 3 more questions in relation to this care setting.\",\"start\":2046607,\"end\":2049237,\"confidence\":0.8632427000000000294477331408415921032428741455078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Did anyone witness, know about it, or experience something similar?\",\"start\":2049830,\"end\":2053166,\"confidence\":0.86930823000000001510301217422238551080226898193359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, everybody knew what was going on there.\",\"start\":2054381,\"end\":2057271,\"confidence\":0.68802160000000001094377921617706306278705596923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Everybody knew it, like.\",\"start\":2057432,\"end\":2060270,\"confidence\":0.61559109999999994666808333931840024888515472412109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Can you remember any names?\",\"start\":2061281,\"end\":2062548,\"confidence\":0.85805357000000004319417712395079433917999267578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I was only there for a short period of time, only 3 weeks, as I say.\",\"start\":2062981,\"end\":2066429,\"confidence\":0.77847045999999997523133288268581964075565338134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I can't remember.\",\"start\":2066990,\"end\":2067535,\"confidence\":0.52505690000000004857838575844652950763702392578125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's perfectly fine.\",\"start\":2067927,\"end\":2070321,\"confidence\":0.64607449999999999601385525238583795726299285888671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, as I see it, it was just\\u2014 it was life, it was normal.\",\"start\":2072666,\"end\":2077165,\"confidence\":0.63291010000000003099529521932709030807018280029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Um, can you remember anything about your daily life there?\",\"start\":2078420,\"end\":2081022,\"confidence\":0.83384049999999998448174665099941194057464599609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"So what was the actual college itself like?\",\"start\":2081119,\"end\":2083058,\"confidence\":0.79289080000000000669757582727470435202121734619140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And I think it was normal for the staff just to, to do it, and it was just accepted.\",\"start\":2083365,\"end\":2087260,\"confidence\":0.654898100000000038534153645741753280162811279296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Okay, what about any of the food?\",\"start\":2098223,\"end\":2100841,\"confidence\":0.8519963600000000081280404629069380462169647216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Can you remember what any of the food was like?\",\"start\":2100906,\"end\":2102344,\"confidence\":0.87626236999999995713750422510202042758464813232421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Okay.\",\"start\":2106379,\"end\":2106656,\"confidence\":0.58435179999999997679793750648968853056430816650390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"And did you do schoolwork?\",\"start\":2108520,\"end\":2110826,\"confidence\":0.7718610999999999666698613509652204811573028564453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So, but everyone knew, everybody knew what was going on there.\",\"start\":2112399,\"end\":2114670,\"confidence\":0.678217599999999976034814608283340930938720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I can't remember the names as I was only there for 3 weeks.\",\"start\":2114992,\"end\":2117328,\"confidence\":0.563404699999999980519760356401093304157257080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was life to me at this point.\",\"start\":2117892,\"end\":2119342,\"confidence\":0.56960076000000003926260205844300799071788787841796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was like, I was led to believe that this was that it was normal behaviour, that it was also normal for the staff to do it, like it was accepted.\",\"start\":2119600,\"end\":2127118,\"confidence\":0.73224425000000004093436700713937170803546905517578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, it's just been\\u2014 if you've done something wrong, you get punished.\",\"start\":2127327,\"end\":2130249,\"confidence\":0.797143099999999993343635651399381458759307861328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And yeah, a kick or a punch was a punishment, and that's just become the norm.\",\"start\":2130619,\"end\":2134408,\"confidence\":0.75208770000000002564632950452505610883235931396484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Yeah.\",\"start\":2134713,\"end\":2134890,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"What about hygiene-wise?\",\"start\":2135050,\"end\":2136190,\"confidence\":0.80551150000000004691713684223941527307033538818359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Did you get any toiletries, you know, shower gel, shampoo, toothpaste?\",\"start\":2136319,\"end\":2140927,\"confidence\":0.8415861000000000036180836104904301464557647705078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was that provided?\",\"start\":2141473,\"end\":2145937,\"confidence\":0.8452224999999999877076106713502667844295501708984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Did you ever tell anyone or try to get help?\",\"start\":2149438,\"end\":2151849,\"confidence\":0.7550396299999999616403556501609273254871368408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I had nobody I could tell because everybody that I knew was in the system.\",\"start\":2152733,\"end\":2157491,\"confidence\":0.65336220000000000407425204684841446578502655029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"And what about clothes?\",\"start\":2158132,\"end\":2159133,\"confidence\":0.7409860999999999808807160661672241985797882080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Were you given any fresh clothing?\",\"start\":2159198,\"end\":2160773,\"confidence\":0.87824553000000005198444341658614575862884521484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I mean, who would believe us as children?\",\"start\":2163502,\"end\":2164850,\"confidence\":0.678424600000000044275338950683362782001495361328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"We were never believed, never.\",\"start\":2164997,\"end\":2166325,\"confidence\":0.8012869400000000030814817364444024860858917236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then Robert, finally, what was different at this placement compared with the others?\",\"start\":2182441,\"end\":2187584,\"confidence\":0.88375585999999994868403518921695649623870849609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You couldn't go.\",\"start\":2189900,\"end\":2190445,\"confidence\":0.580691340000000000287627699435688555240631103515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I couldn't escape.\",\"start\":2190616,\"end\":2191230,\"confidence\":0.5654846399999999828622776476549915969371795654296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I had to accept what was coming or what I was getting.\",\"start\":2193996,\"end\":2196960,\"confidence\":0.77815204999999998403126255652750842273235321044921875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"C\",\"text\":\"Yeah, absolutely.\",\"start\":2208494,\"end\":2211943,\"confidence\":0.50143020000000004809947995454422198235988616943359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So now that concludes, um, your second care setting, um, being at the assessment centre.\",\"start\":2213249,\"end\":2218338,\"confidence\":0.83735700000000001796962578737293370068073272705078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Um, I know, again, apologise for the, uh, tediousness of the questions, but We'll be going through the final set of 12 questions again, this time in relation to your final care setting.\",\"start\":2218839,\"end\":2232757,\"confidence\":0.515777200000000046742343329242430627346038818359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So Richard, could you kindly just confirm the institutional name, the location, approximate date and age, and who placed you there?\",\"start\":2233111,\"end\":2241860,\"confidence\":0.93243646999999996172192595622618682682514190673828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was St Catherine's.\",\"start\":2242566,\"end\":2244749,\"confidence\":0.8599115999999999981895371092832647264003753662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was adjacent to the assessment centre in Edinburgh, Howden Hall.\",\"start\":2245616,\"end\":2251267,\"confidence\":0.91721960000000002377618102400447241961956024169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Liberton.\",\"start\":2253333,\"end\":2254286,\"confidence\":0.6987088299999999474465539606171660125255584716796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was placed in there by the Children's Panel after my 3-week initial assessment period was over.\",\"start\":2254383,\"end\":2261066,\"confidence\":0.85926086000000001519083525636233389377593994140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was roughly 14, 15, probably near the 15 mark.\",\"start\":2262748,\"end\":2268643,\"confidence\":0.9087339599999999517621063205297105014324188232421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Okay, are you okay?\",\"start\":2268967,\"end\":2270198,\"confidence\":0.76903354999999995467163671492016874253749847412109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Yeah, take your time.\",\"start\":2271796,\"end\":2273115,\"confidence\":0.77305995999999999046536913738236762583255767822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, so St.\",\"start\":2283298,\"end\":2283860,\"confidence\":0.65087134000000002043151425823452882468700408935546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Catharine's Unit's adjacent to the assessment centre, Howden Hall, Liverpool.\",\"start\":2283940,\"end\":2288099,\"confidence\":0.91753775000000004080646931470255367457866668701171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was placed in there by the Children's Panel once my 3-week assessment was over.\",\"start\":2288677,\"end\":2292113,\"confidence\":0.8705240499999999936875383355072699487209320068359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"How old did you say you were at the time?\",\"start\":2292611,\"end\":2294168,\"confidence\":0.8779285999999999479115331268985755741596221923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"About 15, 14 and a half, 15.\",\"start\":2294329,\"end\":2296368,\"confidence\":0.8987600000000000033395508580724708735942840576171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And the next question, um, what type of setting was it and how long were you there?\",\"start\":2303444,\"end\":2306825,\"confidence\":0.89959460000000002199982418460422195494174957275390625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"It was an open setting, an open children's home.\",\"start\":2307533,\"end\":2310447,\"confidence\":0.6325317999999999774018988318857736885547637939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Uh, I was there just under a year, I believe.\",\"start\":2311719,\"end\":2314678,\"confidence\":0.84185239999999994520152313270955346524715423583984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So just over a year, just under a year, and I'm sure it's just under a year.\",\"start\":2323489,\"end\":2326533,\"confidence\":0.64195100000000004936140385325415991246700286865234375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"No problem, no problem.\",\"start\":2330536,\"end\":2331933,\"confidence\":0.62209429999999998894821828798740170896053314208984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So now, um, again, we're just going to go through a brief description of what your ordinary day life was like at St Catherine's unit.\",\"start\":2333154,\"end\":2340122,\"confidence\":0.8911651400000000222689777729101479053497314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So as the same with the previous, we'll start off with the accommodation.\",\"start\":2340636,\"end\":2344859,\"confidence\":0.89934133999999998909657961121411062777042388916015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Could you kindly just confirm what the accommodation was like?\",\"start\":2345373,\"end\":2347958,\"confidence\":0.89516556000000002679684030226781032979488372802734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was a bedroom, um, well, dorm with 5 boys in it.\",\"start\":2348263,\"end\":2353321,\"confidence\":0.87540859999999998120046029725926928222179412841796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, had 5 bays.\",\"start\":2355998,\"end\":2357027,\"confidence\":0.7032576999999999856072463444434106349945068359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":2357445,\"end\":2357703,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And was there any windows?\",\"start\":2358652,\"end\":2359649,\"confidence\":0.82082230000000000469384531243122182786464691162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, there was a window.\",\"start\":2360437,\"end\":2361161,\"confidence\":0.71854099999999998527044908769312314689159393310546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, yeah.\",\"start\":2361322,\"end\":2363155,\"confidence\":0.493536470000000004887397153652273118495941162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So there's windows to allow natural light.\",\"start\":2365070,\"end\":2367192,\"confidence\":0.76005000000000000337507799486047588288784027099609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was there ever a toilet in this, um, in your dorm?\",\"start\":2369670,\"end\":2372201,\"confidence\":0.7844918400000000513472286911564879119396209716796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, no, not at all.\",\"start\":2372590,\"end\":2373872,\"confidence\":0.595920739999999948821596262860111892223358154296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What was the overall hygiene like of the dorms?\",\"start\":2386069,\"end\":2390349,\"confidence\":0.8689742000000000299309022011584602296352386474609375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"It was better, definitely better.\",\"start\":2390672,\"end\":2393207,\"confidence\":0.94503789999999998627799868700094521045684814453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There was more women involved in the care there.\",\"start\":2394531,\"end\":2397875,\"confidence\":0.7892848999999999559662455794750712811946868896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, and can you remember what your daily routine was like?\",\"start\":2405231,\"end\":2408493,\"confidence\":0.87027745999999994719331652959226630628108978271484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, it was pretty systematic.\",\"start\":2410803,\"end\":2413817,\"confidence\":0.79349583000000001309359731749282218515872955322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Again, you would get up, um, you would go down, down for breakfast.\",\"start\":2413898,\"end\":2420221,\"confidence\":0.9043512000000000217170281757717020809650421142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, um, no, I think you just go after breakfast, you would go then most of the time I was a day pupil at my high school, so I would be travelling in the bus to the high school.\",\"start\":2423606,\"end\":2442019,\"confidence\":0.8291897999999999768760972074232995510101318359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Hold on one moment.\",\"start\":2443008,\"end\":2447010,\"confidence\":0.7665243999999999946481921142549254000186920166015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You take a day bus to the, to the high school?\",\"start\":2452170,\"end\":2455358,\"confidence\":0.88862883999999997541863194783218204975128173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, yeah, not, not, not initially, but once, once you were there for a while, I was getting the day bus.\",\"start\":2455809,\"end\":2460898,\"confidence\":0.710264439999999996899759935331530869007110595703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But initially It would be that they had some, like, say, a classroom environment, but again, there was never any lessons being taught.\",\"start\":2460962,\"end\":2469113,\"confidence\":0.54622172999999996090281229044194333255290985107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, we're all different ages and, you know, I mean, so they couldn't categorise us like that.\",\"start\":2470958,\"end\":2478542,\"confidence\":0.67963240000000002538627086323685944080352783203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It was just impossible to do so.\",\"start\":2478590,\"end\":2480520,\"confidence\":0.6373284500000000463160176877863705158233642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Are you okay?\",\"start\":2487976,\"end\":2492480,\"confidence\":0.79175180000000000557491830477374605834484100341796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":2493506,\"end\":2494821,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So I've got so far, um, the bedroom slash door had 5 bars.\",\"start\":2496071,\"end\":2499743,\"confidence\":0.81642139999999996380353195490897633135318756103515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was, uh, there were windows to allow natural light.\",\"start\":2499839,\"end\":2502163,\"confidence\":0.845068500000000000227373675443232059478759765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"There was no open toilet in the dorms.\",\"start\":2502500,\"end\":2504039,\"confidence\":0.61674803000000000263725041804718784987926483154296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"The overall hygiene was better.\",\"start\":2504103,\"end\":2505466,\"confidence\":0.68387830000000005004068270864081569015979766845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There were more women involved in the care there.\",\"start\":2505931,\"end\":2507630,\"confidence\":0.7851804000000000005599076757789589464664459228515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"My routine was systematic again: get up, down for breakfast.\",\"start\":2508031,\"end\":2511333,\"confidence\":0.83868719999999996606021568368305452167987823486328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Most of the time I was a day pupil at my high school.\",\"start\":2511478,\"end\":2513674,\"confidence\":0.87689099999999997603339352281182073056697845458984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I would take a day bus to the high school.\",\"start\":2514267,\"end\":2515854,\"confidence\":0.77155969999999995945216824111412279307842254638671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Not initially, it would be a classroom environment in the unit.\",\"start\":2516207,\"end\":2519068,\"confidence\":0.87067890000000003336566578582278452813625335693359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"There was no education though.\",\"start\":2519572,\"end\":2520807,\"confidence\":0.495848300000000019593926481320522725582122802734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"With the mixed ages and abilities, this was impossible to categorise.\",\"start\":2521133,\"end\":2524676,\"confidence\":0.481223879999999992751469335416913963854312896728515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yep.\",\"start\":2528091,\"end\":2528495,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Can you remember what the overall food was like?\",\"start\":2528576,\"end\":2531183,\"confidence\":0.9143250000000000543565192856476642191410064697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Did you have 3 meals a day?\",\"start\":2531248,\"end\":2532463,\"confidence\":0.89436199999999999032951336630503647029399871826171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was there any choice?\",\"start\":2532706,\"end\":2533823,\"confidence\":0.78908809999999995898889437739853747189044952392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No choice, no.\",\"start\":2534973,\"end\":2535539,\"confidence\":0.58825780000000005287574822432361543178558349609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was take it or leave it.\",\"start\":2535620,\"end\":2536446,\"confidence\":0.70773405000000000342197381542064249515533447265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":2537700,\"end\":2538816,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And then there's breakfast, pretty standard breakfast, which was usually porridge, I think it was at the time.\",\"start\":2539205,\"end\":2546439,\"confidence\":0.78719704999999995376214201314724050462245941162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, yeah, um, it's just standard.\",\"start\":2547352,\"end\":2551317,\"confidence\":0.724911300000000036192204788676463067531585693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There was no choice.\",\"start\":2551430,\"end\":2552094,\"confidence\":0.6500285999999999564380459560197778046131134033203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You just\\u2014 it was there.\",\"start\":2552353,\"end\":2553793,\"confidence\":0.7518109699999999673281081413733772933483123779296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"If you ate it, you ate it.\",\"start\":2554214,\"end\":2554893,\"confidence\":0.55328759999999999052988641778938472270965576171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"If you didn't eat it, then you went hungry.\",\"start\":2554942,\"end\":2556916,\"confidence\":0.72738373000000000612175199421471916139125823974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was you ever provided clothing when you was there?\",\"start\":2563868,\"end\":2565511,\"confidence\":0.8621277000000000523272092323168180882930755615234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"With other\\u2014 what, sorry?\",\"start\":2566445,\"end\":2567186,\"confidence\":0.55974040000000002681446176211466081440448760986328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was you ever provided clothing?\",\"start\":2567589,\"end\":2569006,\"confidence\":0.83241039999999999476898437933414243161678314208984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, because I had to attend school, so yes, I was.\",\"start\":2569667,\"end\":2572389,\"confidence\":0.59671229999999997328785639183479361236095428466796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And with the clothing, what was provided, would you say it was adequate and clean?\",\"start\":2581319,\"end\":2584989,\"confidence\":0.87846889999999999698587771490565501153469085693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, it's adequate, I suppose.\",\"start\":2586287,\"end\":2589428,\"confidence\":0.74268319999999998781703425265732221305370330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I mean, it couldn't really be to the extent of his previous establishments because you're in the public domain.\",\"start\":2589572,\"end\":2596446,\"confidence\":0.71329480000000000661231069898349232971668243408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":2597023,\"end\":2598161,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And do you remember what your access to contacting your family was like?\",\"start\":2612792,\"end\":2618391,\"confidence\":0.76598109999999997032915644012973643839359283447265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Would you ever refuse to access?\",\"start\":2618456,\"end\":2620074,\"confidence\":0.60106210000000004356479621492326259613037109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"As time went on there, I actually had weekend access home.\",\"start\":2624028,\"end\":2628124,\"confidence\":0.75683515999999995127467400379828177392482757568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was this ever threatened to be taken away from you?\",\"start\":2633398,\"end\":2635360,\"confidence\":0.50737569999999998504591758319293148815631866455078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh yeah, constantly.\",\"start\":2635490,\"end\":2636415,\"confidence\":0.647232999999999947249307297170162200927734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"If you misbehave, it'll be taken away from you.\",\"start\":2636545,\"end\":2637875,\"confidence\":0.91239389999999997993285205666325055062770843505859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh yeah.\",\"start\":2638470,\"end\":2639968,\"confidence\":0.53645920000000002492157591404975391924381256103515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, buddy.\",\"start\":2646930,\"end\":2648144,\"confidence\":0.6603854300000000510095787831232883036136627197265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Yeah, I'm just making sure that you knew.\",\"start\":2648905,\"end\":2655203,\"confidence\":0.79781880000000005015436954636243171989917755126953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So how did the staff\\u2014 how did the other children generally treat you here?\",\"start\":2660410,\"end\":2664767,\"confidence\":0.78034959999999997659614336953382007777690887451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, because I was one of the older ones now.\",\"start\":2666612,\"end\":2668021,\"confidence\":0.83260710000000004438192036104737780988216400146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, and how did the staff genuinely treat you?\",\"start\":2675834,\"end\":2680516,\"confidence\":0.675769269999999977471816237084567546844482421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"If you followed orders, okay.\",\"start\":2681719,\"end\":2684676,\"confidence\":0.76837146000000000611862560617737472057342529296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"If not, again, you get the dig, you get the punch.\",\"start\":2686796,\"end\":2690208,\"confidence\":0.6412356999999999640493797414819709956645965576171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You would get\\u2014 I mean, many times I was dragged by the hair into the office.\",\"start\":2693680,\"end\":2696452,\"confidence\":0.48750627000000001931567794599686749279499053955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The office was the place that it would happen.\",\"start\":2696694,\"end\":2698806,\"confidence\":0.7466314400000000350843265550793148577213287353515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You would get a dig.\",\"start\":2700300,\"end\":2702039,\"confidence\":0.59283909999999995221742210560478270053863525390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"When you get a dig, is that again to the ribs and to the genitals?\",\"start\":2702667,\"end\":2705502,\"confidence\":0.7580594400000000288031287709600292146205902099609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Punch to the ribs, yeah.\",\"start\":2705566,\"end\":2706275,\"confidence\":0.6701894999999999935624828140134923160076141357421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, yeah, never nothing visible.\",\"start\":2706550,\"end\":2708448,\"confidence\":0.71444636999999999726895794083247892558574676513671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know, I mean, never ever mark you.\",\"start\":2708710,\"end\":2710428,\"confidence\":0.6526948999999999667664951630285941064357757568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"And did you say this mainly occurred in the office?\",\"start\":2719190,\"end\":2720529,\"confidence\":0.8059979999999999922266624707845039665699005126953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Yeah, you could take taken into office.\",\"start\":2720697,\"end\":2732810,\"confidence\":0.74746210000000001816289341149968095123767852783203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, out of sight, everybody else.\",\"start\":2733179,\"end\":2735027,\"confidence\":0.68576369999999997606465740318526513874530792236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And sometimes dragged by your hair, is that correct?\",\"start\":2736328,\"end\":2738047,\"confidence\":0.6856598000000000414644318880164064466953277587890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh yeah, yeah, regular.\",\"start\":2738095,\"end\":2738899,\"confidence\":0.66868066999999997701564780072658322751522064208984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yep, yep.\",\"start\":2739124,\"end\":2740457,\"confidence\":0.480176749999999985529797186245559714734554290771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And this was a regular occurrence?\",\"start\":2740666,\"end\":2743100,\"confidence\":0.590293799999999979633003022172488272190093994140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, if you stepped out of line.\",\"start\":2745363,\"end\":2746496,\"confidence\":0.6554735000000000422204493588651530444622039794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, yeah.\",\"start\":2746804,\"end\":2748050,\"confidence\":0.493536470000000004887397153652273118495941162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Did anyone else witness that?\",\"start\":2748924,\"end\":2751013,\"confidence\":0.83117509999999994452224427732289768755435943603515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Can you remember any\\u2014 if there were any rules, punishments, isolation, or unsafe arrangements enforced by the staff?\",\"start\":2761693,\"end\":2767312,\"confidence\":0.69300989999999995649915263129514642059803009033203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No isolation.\",\"start\":2767650,\"end\":2768501,\"confidence\":0.7026898999999999784193960294942371547222137451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They couldn't isolate you there because it was open.\",\"start\":2768581,\"end\":2770347,\"confidence\":0.73552300000000003787903324337094090878963470458984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Um, punishments, you would lose\\u2014 um, I'll remember, you'd lose\\u2014 they used to have the chance of getting you like a snack in the morning, and they would take that from you.\",\"start\":2770845,\"end\":2782486,\"confidence\":0.568669859999999971478246152400970458984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You would lose a snack.\",\"start\":2782871,\"end\":2783915,\"confidence\":0.7048250400000000137623601403902284801006317138671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"In the morning.\",\"start\":2784092,\"end\":2784608,\"confidence\":0.63115270000000001093809487429098226130008697509765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":2785302,\"end\":2786029,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And you\\u2014 I mean, there's a lot of punishments, I think.\",\"start\":2786658,\"end\":2788998,\"confidence\":0.5208140599999999675873141313786618411540985107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, there's a lot of work you have to do.\",\"start\":2789095,\"end\":2790403,\"confidence\":0.5667223999999999595189592582755722105503082275390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Cleaning\\u2014 you have to do a lot of cleaning in there.\",\"start\":2790532,\"end\":2792404,\"confidence\":0.54846643999999999952166263028630055487155914306640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Mopped floors and brushing floors and windows.\",\"start\":2792711,\"end\":2795466,\"confidence\":0.6973586000000000506560127178090624511241912841796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You're just\\u2014 you're just a skibbie.\",\"start\":2796561,\"end\":2797771,\"confidence\":0.66652469999999996996820073036360554397106170654296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, that's perfectly fine.\",\"start\":2799120,\"end\":2802002,\"confidence\":0.7086173000000000055109694585553370416164398193359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So now, um, we're going to go through, um, what happened there, which we could now consider abuse.\",\"start\":2804369,\"end\":2810291,\"confidence\":0.499160439999999983040623874330776743590831756591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And Would you like me to read out again the categories of abuse and what is considered to be a qualifying behaviour?\",\"start\":2810804,\"end\":2817281,\"confidence\":0.59870020000000001569873120388365350663661956787109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I just got my questions.\",\"start\":2817329,\"end\":2818887,\"confidence\":0.71053493000000000900939767234376631677150726318359375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's perfectly fine.\",\"start\":2819095,\"end\":2819979,\"confidence\":0.64607449999999999601385525238583795726299285888671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So looking back, is there anything what you now consider neglect?\",\"start\":2820043,\"end\":2823977,\"confidence\":0.6091471999999999997754684954998083412647247314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yep, yep, there is.\",\"start\":2824860,\"end\":2825952,\"confidence\":0.52395119999999995030748323188163340091705322265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Neglect is obviously neglecting your food in the morning, you lose your snack.\",\"start\":2826385,\"end\":2835553,\"confidence\":0.93113930000000000308801872961339540779590606689453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You were getting hit.\",\"start\":2838442,\"end\":2840328,\"confidence\":0.509971900000000033514879760332405567169189453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"That was part of neglect.\",\"start\":2840474,\"end\":2841466,\"confidence\":0.91138280000000004843485612582298927009105682373046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"There's a lot of physical abuse, but it's still neglect.\",\"start\":2841531,\"end\":2844229,\"confidence\":0.88861215000000004504698836171883158385753631591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And you're just basically just\\u2014 you just go on, man.\",\"start\":2844742,\"end\":2847097,\"confidence\":0.52507420000000004645102080758078955113887786865234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I never got an education the whole time I was in these establishments.\",\"start\":2847260,\"end\":2849304,\"confidence\":0.89235352999999995038393763024942018091678619384765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And because initially I had to\\u2014 there was a classroom there, um, but until I got my leave to go to high school, I never got\\u2014 no, man, I was so far behind when I went back to high school, so far.\",\"start\":2851010,\"end\":2861665,\"confidence\":0.51616293000000001978122554646688513457775115966796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Yeah, but I called it try it, and the guy was like, oh, and I was like, is that not what it's called?\",\"start\":2864219,\"end\":2887127,\"confidence\":0.70254410000000000469100314148818142712116241455078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"C\",\"text\":\"I was like, no.\",\"start\":2887386,\"end\":2888018,\"confidence\":0.5454535000000000355413476427202112972736358642578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"C\",\"text\":\"What's the worst case look like for you?\",\"start\":2889280,\"end\":2890736,\"confidence\":0.51699989999999995671231545202317647635936737060546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Is there anything what happened there what you'd now consider as physical abuse?\",\"start\":2895621,\"end\":2898853,\"confidence\":0.499398999999999981813658678220235742628574371337890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Physical abuse?\",\"start\":2900010,\"end\":2900299,\"confidence\":0.66006489999999995443857869759085588157176971435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, yeah.\",\"start\":2900364,\"end\":2900944,\"confidence\":0.493536470000000004887397153652273118495941162109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And nobody deserves the right to be hit if you don't follow orders or dragged into an office.\",\"start\":2901169,\"end\":2905743,\"confidence\":0.86961484000000000005314859663485549390316009521484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Did anything happen there what you would now consider abuse, um, being either emotional or sexual?\",\"start\":2927336,\"end\":2935759,\"confidence\":0.63085599999999997233857129685929976403713226318359375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes.\",\"start\":2936418,\"end\":2936756,\"confidence\":0.461038950000000002926725528595852665603160858154296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And is that for both?\",\"start\":2937769,\"end\":2938557,\"confidence\":0.82566499999999998227195874278550036251544952392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, well, the emotional part of things is being there.\",\"start\":2939537,\"end\":2942914,\"confidence\":0.66899759999999997006625562789849936962127685546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And you know, I mean, dragged and been told nothing.\",\"start\":2943689,\"end\":2948155,\"confidence\":0.58949083000000002119378450515796430408954620361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And yeah, definitely emotional.\",\"start\":2951310,\"end\":2952510,\"confidence\":0.591225600000000017786305761546827852725982666015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And at the same time, I had no emotions.\",\"start\":2952607,\"end\":2954406,\"confidence\":0.5572679000000000382186726710642687976360321044921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, I was emotionless.\",\"start\":2956050,\"end\":2957152,\"confidence\":0.57101243999999995448746403781115077435970306396484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"That was worthless in my view.\",\"start\":2957217,\"end\":2959066,\"confidence\":0.888775199999999987454657457419671118259429931640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So just for being there in general, Being dragged there and being told nothing, I became emotionless as I believe\\u2014 I believed I was worthless.\",\"start\":2968050,\"end\":2976950,\"confidence\":0.8568982000000000542883071830146946012973785400390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yep, yep, that's where you felt to believe.\",\"start\":2977191,\"end\":2979121,\"confidence\":0.72867830000000000101323394119390286505222320556640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That's the way you're treated.\",\"start\":2979266,\"end\":2980907,\"confidence\":0.506007129999999971659008224378339946269989013671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, be seen and not heard.\",\"start\":2983020,\"end\":2984320,\"confidence\":0.677592900000000053495341489906422793865203857421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Be seen but not heard.\",\"start\":2990829,\"end\":2992111,\"confidence\":0.70740040000000004027924660476855933666229248046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And looking back at your time within St Catherine's, is there anything what you'd now consider as sexual abuse?\",\"start\":3006068,\"end\":3010903,\"confidence\":0.5038373000000000434539515481446869671344757080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There was a couple instances, yes.\",\"start\":3011706,\"end\":3013071,\"confidence\":0.8167693000000000314031467496533878147602081298828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And again, um, in the office, um, I always remember his name because it's similar to my surname, was a Mr Richard Garrie.\",\"start\":3013231,\"end\":3019945,\"confidence\":0.84493107000000000628148200121358968317508697509765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He was one of, like, say, the housemasters.\",\"start\":3021005,\"end\":3022643,\"confidence\":0.8853204999999999547100060226512141525745391845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Mr.\",\"start\":3024758,\"end\":3025033,\"confidence\":0.5849317000000000543735723113059066236019134521484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Gary, did you say?\",\"start\":3025243,\"end\":3025985,\"confidence\":0.771786300000000036192204788676463067531585693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Mick.\",\"start\":3026066,\"end\":3026372,\"confidence\":0.57576050000000000839150970932678319513797760009765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Mick.\",\"start\":3026614,\"end\":3026808,\"confidence\":0.57576050000000000839150970932678319513797760009765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Mick.\",\"start\":3027437,\"end\":3027615,\"confidence\":0.57576050000000000839150970932678319513797760009765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Mick Gary.\",\"start\":3027744,\"end\":3028212,\"confidence\":0.7666358399999999573282138953800313174724578857421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Gary.\",\"start\":3028486,\"end\":3028857,\"confidence\":0.64867485000000002504094709365745075047016143798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":3029116,\"end\":3029229,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So when you say Mick Gary, is that two separate names?\",\"start\":3031940,\"end\":3034471,\"confidence\":0.85591227000000003055646402572165243327617645263671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Oh no, no, it's one name.\",\"start\":3034599,\"end\":3035756,\"confidence\":0.5645957999999999810114559295470826327800750732421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"MC Gary.\",\"start\":3036126,\"end\":3036881,\"confidence\":0.74269675999999995585909573492244817316532135009765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, yeah, just wanted to make sure.\",\"start\":3037106,\"end\":3038971,\"confidence\":0.7562094299999999602590605718432925641536712646484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Um, was this a teacher?\",\"start\":3039421,\"end\":3040980,\"confidence\":0.7861466999999999760717628305428661406040191650390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, he's like the housemaster.\",\"start\":3041767,\"end\":3042635,\"confidence\":0.62483860000000002177245050916098989546298980712890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He was the housemaster.\",\"start\":3044942,\"end\":3046428,\"confidence\":0.77285360000000002944631205537007190287113189697265625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, no problem.\",\"start\":3046639,\"end\":3048513,\"confidence\":0.57628869999999998707806980746681801974773406982421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Any times, um, that you were dragged into the office.\",\"start\":3049224,\"end\":3051835,\"confidence\":0.63484540000000000414814849136746488511562347412109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And you always have an option now, getting a punch, rubbing them down below.\",\"start\":3053030,\"end\":3057937,\"confidence\":0.62476330000000002140581045750877819955348968505859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, no problem.\",\"start\":3058587,\"end\":3059351,\"confidence\":0.57628869999999998707806980746681801974773406982421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Just give me one second.\",\"start\":3059400,\"end\":3060115,\"confidence\":0.65456280000000000018900436771218664944171905517578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"C\",\"text\":\"You weren't really given toilet seats, you just had to\\u2014 it was awful, but was the soap shared?\",\"start\":3081662,\"end\":3087675,\"confidence\":0.8243966000000000349245965480804443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Okay, so that bar of soap would have been shared between all of the lads in there?\",\"start\":3089956,\"end\":3100500,\"confidence\":0.8876872700000000282472001345013268291950225830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Quick.\",\"start\":3105435,\"end\":3105550,\"confidence\":0.54750569999999998405115775312879122793674468994140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"How did the staff treat you here?\",\"start\":3105682,\"end\":3107096,\"confidence\":0.79346320000000003513918045427999459207057952880859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Can you remember their name?\",\"start\":3113940,\"end\":3114806,\"confidence\":0.85153570000000000650430820314795710146427154541015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So moving on to the next question, um, I know this is going to seem a bit, um, tedious because you've already given one name, but in relation to the neglect, are you able to provide Are you able to confirm, sorry, who was involved or responsible?\",\"start\":3120651,\"end\":3134429,\"confidence\":0.53838766000000004563474931273958645761013031005859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Mr Richard Garrie, and there was another, meant to be a teacher by the name of Mr Acres.\",\"start\":3135800,\"end\":3139678,\"confidence\":0.91843620000000003589235575418570078909397125244140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Mr Acres.\",\"start\":3140977,\"end\":3142015,\"confidence\":0.70207129999999995373372030371683649718761444091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Acres spelled A-C-R-E-S.\",\"start\":3143004,\"end\":3145097,\"confidence\":0.77023390000000002686419975361786782741546630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Sure, it would have been.\",\"start\":3145291,\"end\":3145859,\"confidence\":0.691757799999999978268760969513095915317535400390625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"C\",\"text\":\"Yeah, yeah, yeah.\",\"start\":3146151,\"end\":3147157,\"confidence\":0.45885107000000002752670980044058524072170257568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'll put it in speech marks just in case.\",\"start\":3147254,\"end\":3148730,\"confidence\":0.83194303999999996701575355473323725163936614990234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, he took a very dislike to me.\",\"start\":3149540,\"end\":3152037,\"confidence\":0.8515128499999999878156131671858020126819610595703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Can you remember what Mr Richard Garrie's role was?\",\"start\":3162719,\"end\":3165190,\"confidence\":0.912655800000000017035972632584162056446075439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He was a teacher.\",\"start\":3165852,\"end\":3166175,\"confidence\":0.7481246999999999758301783003844320774078369140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"In relation to the physical abuse, again, could you confirm who was involved or responsible?\",\"start\":3176831,\"end\":3183127,\"confidence\":0.58974519999999996944239910590113140642642974853515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, predominantly Mr Richard Garrie and Mr Acres.\",\"start\":3183886,\"end\":3187424,\"confidence\":0.8854080399999999517746118726790882647037506103515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And Mr Acres.\",\"start\":3192412,\"end\":3195724,\"confidence\":0.7907877599999999507218717553769238293170928955078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And then for the sexual abuse, Mr Richard Garrie.\",\"start\":3198690,\"end\":3201144,\"confidence\":0.84516763999999999779078052597469650208950042724609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Now this is going to be the most distressing part of the witness statement to finish this off with for the care setting, and so take your time in answering it and we'll get through it as quickly as we possibly can.\",\"start\":3214553,\"end\":3225316,\"confidence\":0.65108239999999995006874087266623973846435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"In relation to the neglect, could you please provide one clear example of what happened, when and where it occurred, what was happening before, during, and afterwards?\",\"start\":3226038,\"end\":3235149,\"confidence\":0.820569340000000035928451325162313878536224365234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Neglect in here.\",\"start\":3236740,\"end\":3237889,\"confidence\":0.6315703999999999762593461127835325896739959716796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, this is the last place I was in, and obviously because I had freedom, um, because of the neglect, I rebelled.\",\"start\":3238083,\"end\":3245551,\"confidence\":0.5086855999999999600191813442506827414035797119140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And I rebelled big time, but out with the care system.\",\"start\":3246618,\"end\":3250790,\"confidence\":0.79768010000000000303543856716714799404144287109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I rebelled.\",\"start\":3251065,\"end\":3251566,\"confidence\":0.5700891599999999836967390365316532552242279052734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But this is only in relation to the CUR system.\",\"start\":3273657,\"end\":3275680,\"confidence\":0.83433484999999996123420942240045405924320220947265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So what happened following this?\",\"start\":3287930,\"end\":3290204,\"confidence\":0.8382159000000000137475808514864183962345123291015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Uh, what did I do?\",\"start\":3291010,\"end\":3292381,\"confidence\":0.62136599999999997390176531553152017295360565185546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yeah, so you stated that, um, for as a clear example of what happened, I spiralled out of control.\",\"start\":3293110,\"end\":3300289,\"confidence\":0.71424955000000001081872369468328543007373809814453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, yep.\",\"start\":3301150,\"end\":3301909,\"confidence\":0.58750650000000004258282615410280413925647735595703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I, I just got into trouble, and I was stealing, breaking and entering.\",\"start\":3302487,\"end\":3309328,\"confidence\":0.86201095999999999275331674652989022433757781982421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I just went off the rails.\",\"start\":3310427,\"end\":3312269,\"confidence\":0.72594210000000003457643060755799524486064910888671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I just couldn't cope anymore.\",\"start\":3312392,\"end\":3314829,\"confidence\":0.93171269999999994926298541031428612768650054931640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I just rebelled against everything and everybody.\",\"start\":3315503,\"end\":3317540,\"confidence\":0.875644859999999969346617945120669901371002197265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I come into contact with.\",\"start\":3318069,\"end\":3319224,\"confidence\":0.843997200000000002972910806420259177684783935546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And what happened after this?\",\"start\":3320090,\"end\":3321132,\"confidence\":0.78938454000000002341863591936999000608921051025390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, my time in St.\",\"start\":3321757,\"end\":3324195,\"confidence\":0.798205849999999994537347447476349771022796630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Catherine's, when I come to an end, I went back into mainstream schooling.\",\"start\":3324259,\"end\":3329038,\"confidence\":0.8909222999999999448306198246427811682224273681640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, and I left very quickly.\",\"start\":3330177,\"end\":3333160,\"confidence\":0.73180290000000003391988911971566267311573028564453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I turned 16 and I left school with nothing, no qualifications.\",\"start\":3333625,\"end\":3338019,\"confidence\":0.5167317000000000160042645802604965865612030029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Nothing.\",\"start\":3342086,\"end\":3342489,\"confidence\":0.51820666000000004114411922273575328290462493896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So now we are just going to go into one clear example of what happened in relation to the physical abuse.\",\"start\":3342570,\"end\":3347268,\"confidence\":0.5382474699999999501187630812637507915496826171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Could you kindly confirm where and when did it occur, what happened during, and what happened afterwards?\",\"start\":3347820,\"end\":3353257,\"confidence\":0.918052850000000031371882869279943406581878662109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It happened as soon as you stepped out of line, as soon as you disobeyed an order or you did something that they didn't like.\",\"start\":3354020,\"end\":3362325,\"confidence\":0.811911999999999967059238770161755383014678955078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You were then taken in the office for your punishment.\",\"start\":3364010,\"end\":3374609,\"confidence\":0.7023853700000000088721208157949149608612060546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And sorry to ask, but what would that punishment usually entail?\",\"start\":3374835,\"end\":3384225,\"confidence\":0.5282704000000000288395085590309463441371917724609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, you had a choice.\",\"start\":3384274,\"end\":3384839,\"confidence\":0.650946400000000036101255318499170243740081787109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You had a choice of rubbing them down with a blow or a strap.\",\"start\":3385098,\"end\":3387468,\"confidence\":0.6248226999999999531354433202068321406841278076171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm sure it's a strap, is it?\",\"start\":3389010,\"end\":3391229,\"confidence\":0.79813635000000004993125912733376026153564453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There's a TAWS, you always remember.\",\"start\":3391310,\"end\":3393708,\"confidence\":0.7703860000000000152198253999813459813594818115234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The what?\",\"start\":3394879,\"end\":3395233,\"confidence\":0.5974277999999999533287109443335793912410736083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Sorry, how do you pronounce that?\",\"start\":3395539,\"end\":3396506,\"confidence\":0.55575140000000000650715037409099750220775604248046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"T-A-W-S-E.\",\"start\":3396908,\"end\":3398212,\"confidence\":0.654553799999999963432628646842204034328460693359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"That was a name for a posse.\",\"start\":3398438,\"end\":3400096,\"confidence\":0.61890940000000005394298341343528591096401214599609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"T-A-W-S-E.\",\"start\":3400596,\"end\":3401674,\"confidence\":0.654553799999999963432628646842204034328460693359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And it was a strap with a split in it, and you'd be beaten with that strap.\",\"start\":3401739,\"end\":3406445,\"confidence\":0.605325160000000028759359338437207043170928955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"With a slit in it?\",\"start\":3408720,\"end\":3409572,\"confidence\":0.79338520000000001264339744011522270739078521728515625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":3411430,\"end\":3411800,\"confidence\":0.461038950000000002926725528595852665603160858154296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Or you could take the easy option and not get beaten.\",\"start\":3412171,\"end\":3417295,\"confidence\":0.706580100000000044246917241252958774566650390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Yeah.\",\"start\":3417827,\"end\":3418214,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Okay, and so was this kind of just one time example?\",\"start\":3422036,\"end\":3427007,\"confidence\":0.8432970600000000427343138653668574988842010498046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And that was Mr Richard Garrie.\",\"start\":3427843,\"end\":3429757,\"confidence\":0.85269629999999996261550450071808882057666778564453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He was, yeah, he was the only one that done that.\",\"start\":3429999,\"end\":3431528,\"confidence\":0.77109324999999995231547700313967652618885040283203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"You said that is one of the most clear examples of what happened to you, and he was the only one?\",\"start\":3431609,\"end\":3435616,\"confidence\":0.62323724999999996487787257137824781239032745361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Yeah.\",\"start\":3436375,\"end\":3436779,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"And what about the bar of soap?\",\"start\":3437846,\"end\":3438573,\"confidence\":0.79466040000000004450697588254115544259548187255859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Was that like a one-time thing?\",\"start\":3438718,\"end\":3440318,\"confidence\":0.8529876499999999861501009945641271770000457763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Unless there are any other instances of the sexual abuse, I'm just gonna go ahead, obviously, if you're okay, just to copy obviously what has been said previously in relation to the masturbation in the office.\",\"start\":3455380,\"end\":3469982,\"confidence\":0.53753620000000001954987283170339651405811309814453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Is there any other instances where you can think of?\",\"start\":3470466,\"end\":3473266,\"confidence\":0.84014949999999999352695567722548730671405792236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What?\",\"start\":3473864,\"end\":3474059,\"confidence\":0.56528650000000002506794771761633455753326416015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, because honestly, I was 100% actually got him by the throat one day.\",\"start\":3474188,\"end\":3478959,\"confidence\":0.477488850000000020212809204167569987475872039794921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Say that again, sorry.\",\"start\":3479870,\"end\":3480287,\"confidence\":0.69085914000000003820645133600919507443904876708984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I actually got him by the throat.\",\"start\":3480609,\"end\":3481702,\"confidence\":0.70050025000000004649081120078335516154766082763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Oh, did you?\",\"start\":3482216,\"end\":3482489,\"confidence\":0.753117739999999979971789798582904040813446044921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Hold on, hold on, we'll, um, I'll, um, we'll, we will, uh, make note of that once I've just got the copy and paste and put what actually happened for in relation to that.\",\"start\":3482602,\"end\":3493503,\"confidence\":0.88263089999999999601953959427191875874996185302734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"C\",\"text\":\"Sounds horrible, it's just the easiest way to say it, just to be straightforward, isn't it?\",\"start\":3496920,\"end\":3502400,\"confidence\":0.67124397000000002311281832589884288609027862548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"So the soap is quite a regular thing, what about the stings?\",\"start\":3502400,\"end\":3504700,\"confidence\":0.835567240000000044375383367878384888172149658203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"That quite regular as well?\",\"start\":3504700,\"end\":3506260,\"confidence\":0.84446509999999996853858874601428396999835968017578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"C\",\"text\":\"Do these stings leave marks, leave injuries?\",\"start\":3508180,\"end\":3511640,\"confidence\":0.67927539999999997366586512725916691124439239501953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So I've just started to put that in.\",\"start\":3514060,\"end\":3516020,\"confidence\":0.84129149999999996989430428584455512464046478271484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"One time I gripped Mr Richard Garrie by the throat.\",\"start\":3516020,\"end\":3518070,\"confidence\":0.607920800000000038920688893995247781276702880859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yep, because I wouldn't do what he wanted me to do and I just snapped.\",\"start\":3518440,\"end\":3521500,\"confidence\":0.88098069999999994994510643664398230612277984619140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What happened following this?\",\"start\":3525396,\"end\":3529278,\"confidence\":0.83152769999999998074002860448672436177730560302734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Nothing.\",\"start\":3530405,\"end\":3530614,\"confidence\":0.51820666000000004114411922273575328290462493896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Nothing at all.\",\"start\":3531371,\"end\":3531967,\"confidence\":0.5988767999999999869231714910711161792278289794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":3532595,\"end\":3532821,\"confidence\":0.58435179999999997679793750648968853056430816650390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And it was so bizarre, it just stopped because he couldn't\\u2014 I was, I was, I was a big lad and he couldn't, he just couldn't deal with it.\",\"start\":3532901,\"end\":3542344,\"confidence\":0.6191489999999999493951463591656647622585296630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Um, right.\",\"start\":3543736,\"end\":3544332,\"confidence\":0.64107996000000000424989821112831123173236846923828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"C\",\"text\":\"Did you experience any fear, shame, sleep problems, bedwetting?\",\"start\":3545042,\"end\":3548639,\"confidence\":0.68003464000000002354084926992072723805904388427734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Anything like that?\",\"start\":3548845,\"end\":3549948,\"confidence\":0.8494834300000000393282562072272412478923797607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Yes, you can tell me exactly what you experienced.\",\"start\":3550080,\"end\":3551924,\"confidence\":0.80902189999999996050661366098211146891117095947265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"And if you did wet the bed in Irkut House, how was that dealt with?\",\"start\":3555850,\"end\":3559591,\"confidence\":0.73797553999999998541881041091983206570148468017578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So just a couple of final questions in relation to the institutions.\",\"start\":3571485,\"end\":3575409,\"confidence\":0.878903030000000029531292966566979885101318359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So in relation to the neglect, how often when did this happen, over what period, and did it change or become worse?\",\"start\":3575829,\"end\":3580567,\"confidence\":0.6117366600000000431691660196520388126373291015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It happened over the period of time I was in there, and I would say probably, probably for the first 6 months it was worse.\",\"start\":3581200,\"end\":3589272,\"confidence\":0.765504359999999994812469594762660562992095947265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":3590449,\"end\":3591593,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"As I grew and got older, I don't think I was neither little boy anymore, and so they kind of lost interest in me.\",\"start\":3592222,\"end\":3603034,\"confidence\":0.757122340000000004778257789439521729946136474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And I said I was towering 6 foot, um, and I think I kind of intimidated them a little bit.\",\"start\":3607168,\"end\":3612296,\"confidence\":0.50281469999999994779926737464847974479198455810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, to my advantage.\",\"start\":3612840,\"end\":3613946,\"confidence\":0.487798930000000019457928601696039550006389617919921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So I'm just gonna put, it happened over the time I was in there, and probably the first 6 months it was the worst.\",\"start\":3629010,\"end\":3635755,\"confidence\":0.93254066000000002123471176673774607479572296142578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And as I grew and got older, they seemed to lose interest in me.\",\"start\":3636316,\"end\":3638976,\"confidence\":0.7353790000000000048885340220294892787933349609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was now 6'2\\\" and I feel like I may have intimidated them a little bit, which was to my advantage.\",\"start\":3639441,\"end\":3645273,\"confidence\":0.66834760000000004165343625572859309613704681396484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, I think I became a lost cause to them.\",\"start\":3645946,\"end\":3648526,\"confidence\":0.87551093000000002053440084637259133160114288330078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"They couldn't do anything with me, and they couldn't bully me because I've had it for the last 3, 4 years of my life.\",\"start\":3648975,\"end\":3655320,\"confidence\":0.487577619999999989364170005501364357769489288330078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I just wasn't treatin' it anymore.\",\"start\":3655785,\"end\":3657033,\"confidence\":0.83270929999999998560866742991493083536624908447265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Okay, should we move on to Raysdale?\",\"start\":3657604,\"end\":3660624,\"confidence\":0.9138107300000000154938106788904406130313873291015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Okay, so I've got Raysdale from 1983 to '85.\",\"start\":3662030,\"end\":3665920,\"confidence\":0.8823290999999999772995806779363192617893218994140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"You left 2 years.\",\"start\":3667210,\"end\":3668098,\"confidence\":0.67740509999999998225206354618421755731105804443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Can you tell me a bit more about what Raysdale was?\",\"start\":3668291,\"end\":3670390,\"confidence\":0.91236170000000005320117679730174131691455841064453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Was this, again, was it a house?\",\"start\":3670617,\"end\":3672086,\"confidence\":0.86726992999999996669657775782980024814605712890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Was it residential?\",\"start\":3672167,\"end\":3672635,\"confidence\":0.87646436999999999262200844896142370998859405517578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So again, this will be the same question, but this time in relation to the physical abuse.\",\"start\":3675184,\"end\":3680218,\"confidence\":0.5561818499999999776406411911011673510074615478515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Would you be able, um, how\\u2014 what, sorry, with the physical abuse, how often did this happen over what period and did it ever change or become worse?\",\"start\":3682656,\"end\":3689717,\"confidence\":0.67211739999999997596802359112189151346683502197265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Again, I'm gonna say the first 6 months was bad, and once\\u2014 basically, it was daily.\",\"start\":3690215,\"end\":3698576,\"confidence\":0.88463305999999997109028981867595575749874114990234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It's when you stepped out of line.\",\"start\":3699347,\"end\":3701176,\"confidence\":0.75392705000000004300630962461582385003566741943359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But once I had shown that I'd had enough, again, the physical abuse stopped And again, the same question in relation to the sexual abuse.\",\"start\":3701369,\"end\":3726781,\"confidence\":0.56219315999999996957825487697846256196498870849609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"How often did this happen?\",\"start\":3726846,\"end\":3727870,\"confidence\":0.812997100000000028074964575353078544139862060546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Of what period?\",\"start\":3728536,\"end\":3729088,\"confidence\":0.78868364999999995834656374427140690386295318603515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And did it change or become worse?\",\"start\":3729137,\"end\":3730242,\"confidence\":0.661960600000000010112444215337745845317840576171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, probably the first 6 months again.\",\"start\":3732033,\"end\":3734137,\"confidence\":0.75636833999999997235619275670615024864673614501953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Um, because that's when I actually attacked them.\",\"start\":3734568,\"end\":3736828,\"confidence\":0.767999300000000051369397624512203037738800048828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Um, and you could come and go as you please.\",\"start\":3738510,\"end\":3739965,\"confidence\":0.8195723999999999787036131237982772290706634521484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Um, what about the bathrooms?\",\"start\":3740710,\"end\":3743492,\"confidence\":0.6615876000000000534129185325582511723041534423828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Are they again with a shed?\",\"start\":3743541,\"end\":3744624,\"confidence\":0.8271058000000000021145751816220581531524658203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Okay.\",\"start\":3747662,\"end\":3748002,\"confidence\":0.58435179999999997679793750648968853056430816650390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Um, did you get toiletries in this place?\",\"start\":3748762,\"end\":3750880,\"confidence\":0.680702099999999976631670506321825087070465087890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"What about clothing?\",\"start\":3752452,\"end\":3753567,\"confidence\":0.84107719999999996929318513139151036739349365234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So I put, from the first 6 months, again, when I attacked him\\/defended myself, the abuse stopped.\",\"start\":3766065,\"end\":3772195,\"confidence\":0.497533320000000001126494453274062834680080413818359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yep.\",\"start\":3776634,\"end\":3778908,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So now again, it's the same question going to be asked but in relation to the factors of abuse.\",\"start\":3779860,\"end\":3785777,\"confidence\":0.59188556999999997199068957343115471303462982177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And what were the immediate effects which experienced in relation to the neglect?\",\"start\":3786185,\"end\":3789187,\"confidence\":0.7383401400000000336376615450717508792877197265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Immediate effects, psychological effects again.\",\"start\":3791358,\"end\":3796008,\"confidence\":0.50134160000000005386056045608711428940296173095703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And just, I think I thought that little of myself anyway, and it didn't bother me anymore.\",\"start\":3796267,\"end\":3803664,\"confidence\":0.63366259999999996477271224648575298488140106201171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And they couldn't do or kick me down any more than the last few establishments had done, you know what I mean?\",\"start\":3805488,\"end\":3812520,\"confidence\":0.62446159999999995005026676153647713363170623779296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"It's Um, please say you are.\",\"start\":3812665,\"end\":3816267,\"confidence\":0.77181566000000001448455577701679430902004241943359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Quite hard to explain really.\",\"start\":3816316,\"end\":3817653,\"confidence\":0.600602569999999946759317026589997112751007080078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"C\",\"text\":\"Oh, lovely, and you met your partner there.\",\"start\":3819998,\"end\":3822097,\"confidence\":0.8517010000000000413677980759530328214168548583984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"C\",\"text\":\"Wow, definitely meant to be, no argument about that.\",\"start\":3823640,\"end\":3828437,\"confidence\":0.83028299999999999325694943763664923608303070068359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"C\",\"text\":\"Um, did anything happen that you would now consider to be abuse?\",\"start\":3830528,\"end\":3833558,\"confidence\":0.51732659999999996980335481566726230084896087646484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So she put psychology effects on me again.\",\"start\":3834299,\"end\":3836104,\"confidence\":0.70380955999999994521232338229310698807239532470703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Um, I felt little of myself.\",\"start\":3836620,\"end\":3837780,\"confidence\":0.58849519999999999608775169690488837659358978271484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It didn't bother me anymore.\",\"start\":3837909,\"end\":3838795,\"confidence\":0.55780010000000002090558837153366766870021820068359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They couldn't break me down any more than what the other institutions already had.\",\"start\":3838952,\"end\":3842131,\"confidence\":0.82185655999999995824367715613334439694881439208984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yep.\",\"start\":3844617,\"end\":3845284,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"In relation to the physical abuse, again, what is the immediate effects that you experienced?\",\"start\":3845495,\"end\":3853558,\"confidence\":0.54380905999999995525939766594092361629009246826171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Again, it's when you've had it so long, it doesn't really affect you as such as it does somebody that's never had it.\",\"start\":3855557,\"end\":3865199,\"confidence\":0.507818639999999987821865943260490894317626953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Because you have it on a regular basis, you know what I mean?\",\"start\":3865899,\"end\":3870384,\"confidence\":0.72537039999999997075263991064275614917278289794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It doesn't really affect you any different from day 300 than it is from day 1.\",\"start\":3870465,\"end\":3874319,\"confidence\":0.745882500000000003836930773104541003704071044921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was a regular occurrence, it didn't affect you as much from day 300 to day 1?\",\"start\":3879048,\"end\":3887534,\"confidence\":0.81810682999999995157480725538334809243679046630859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Obviously, for somebody to accept that as norm must be seriously damaged.\",\"start\":3887615,\"end\":3892538,\"confidence\":0.86013715999999995620584058997337706387042999267578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, but that's what it was, that's what happened.\",\"start\":3893065,\"end\":3895974,\"confidence\":0.61929829999999996825721382265328429639339447021484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was normal.\",\"start\":3896282,\"end\":3897122,\"confidence\":0.71205335999999996854370465371175669133663177490234375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"C\",\"text\":\"Okay, brilliant.\",\"start\":3897591,\"end\":3902609,\"confidence\":0.8042778999999999900438751865294761955738067626953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"So that was all of the care patterns that we've gone through.\",\"start\":3902836,\"end\":3907086,\"confidence\":0.714695630000000026171846911893226206302642822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"I'm now going to move on to the next kind of different sections of questions, but these are about your time in care overall, not just one at a time.\",\"start\":3908690,\"end\":3916522,\"confidence\":0.86313640000000002583391278676572255790233612060546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"So across all of the placements, you were Who would you say were the main people responsible for what happened to you?\",\"start\":3918010,\"end\":3925098,\"confidence\":0.8304633999999999627306124239112250506877899169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Yeah, so Mary, Helen, and then Brian.\",\"start\":3929670,\"end\":3934598,\"confidence\":0.87117213000000004452516577657661400735378265380859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Okay.\",\"start\":3935276,\"end\":3935761,\"confidence\":0.58435179999999997679793750648968853056430816650390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Were other children affected, or did you work with other children?\",\"start\":3936246,\"end\":3939457,\"confidence\":0.774869699999999994588506524451076984405517578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Again, what immediate effects did you experience following the sexual abuse?\",\"start\":3939668,\"end\":3942907,\"confidence\":0.50199497000000004032216338600846938788890838623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Quite much the same answer as the rest, to be fair.\",\"start\":3946258,\"end\":3948454,\"confidence\":0.71427773999999999432475306093692779541015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, but I was\\u2014 I was\\u2014 I come to the extent that I was not\\u2014 I refused to take it anymore.\",\"start\":3949099,\"end\":3955006,\"confidence\":0.6459124000000000531684918314567767083644866943359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Um, so pretty much the same answer as the rest.\",\"start\":3957888,\"end\":3961075,\"confidence\":0.58027490000000003789182301261462271213531494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And what was\\u2014 what was the way you said following that?\",\"start\":3961140,\"end\":3962946,\"confidence\":0.82342196000000000832841351439128629863262176513671875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Um, I pretty much say, well, I drew the line and I said, that's good, because then I was getting older, I was looking at girls and, you know, I mean, these, these things hold me the right way in life for where I wanted to be, you know what I mean?\",\"start\":3963978,\"end\":3978822,\"confidence\":0.74161569999999998881179408272146247327327728271484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I didn't want to\\u2014 I'm not gay, I never have been.\",\"start\":3978870,\"end\":3981213,\"confidence\":0.60466830000000004741167458632844500243663787841796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And, and I just thought, no, I'm just not allowing it.\",\"start\":3981983,\"end\":3985850,\"confidence\":0.8612957999999999447737764057819731533527374267578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And that's why I was so, so determined not to allow it anymore.\",\"start\":3986010,\"end\":3988529,\"confidence\":0.5446662300000000289657009489019401371479034423828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"C\",\"text\":\"Were complaints discouraged, ignored, or punished?\",\"start\":3998937,\"end\":4006205,\"confidence\":0.527226399999999983947418513707816600799560546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So, Richard, I put pretty much the same answer as the rest.\",\"start\":4006366,\"end\":4008413,\"confidence\":0.76844440000000002743973936958354897797107696533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I drew the line when I was getting older.\",\"start\":4008461,\"end\":4009913,\"confidence\":0.73311539999999997263557816040702164173126220703125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I started to think about girls, etc., and I wanted to be in the right place in my life.\",\"start\":4010236,\"end\":4013963,\"confidence\":0.7762339000000000321932702718186192214488983154296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I was determined to not allow those things to happen to me anymore.\",\"start\":4014093,\"end\":4016707,\"confidence\":0.77713065999999997313096855577896349132061004638671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"The sexual abuse, yeah, most definitely.\",\"start\":4018130,\"end\":4019681,\"confidence\":0.5911163699999999465717337443493306636810302734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, as for the rest, I mean, that was with me for a long time.\",\"start\":4020367,\"end\":4023637,\"confidence\":0.8259364000000000149981360664241947233676910400390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, couldn't get rid of that.\",\"start\":4024780,\"end\":4025563,\"confidence\":0.48971710000000001627995516173541545867919921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I could do something about the sexual.\",\"start\":4026363,\"end\":4028159,\"confidence\":0.6178046999999999844277454030816443264484405517578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So now we're just on to the final 3 questions in relation to the care settings, Richard, so we should be able to fly through this soon.\",\"start\":4030280,\"end\":4036017,\"confidence\":0.59693169999999995400941088519175536930561065673828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Did anyone else, in relation to all of the abuse that you experienced at Catherine's unit, did anyone witness it, know about it, or experience something similar?\",\"start\":4036780,\"end\":4046258,\"confidence\":0.58666830000000003142446303172619082033634185791015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Not the sexual.\",\"start\":4046969,\"end\":4047712,\"confidence\":0.5831817999999999724280996815650723874568939208984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Nobody witnessed that, no.\",\"start\":4048165,\"end\":4049135,\"confidence\":0.50600195000000003364704070918378420174121856689453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Apart from Megari.\",\"start\":4049253,\"end\":4050436,\"confidence\":0.80611193000000003205940402040141634643077850341796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But they witnessed everything else?\",\"start\":4059393,\"end\":4060480,\"confidence\":0.71866726999999996916557165604899637401103973388671875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes.\",\"start\":4066450,\"end\":4067257,\"confidence\":0.461038950000000002926725528595852665603160858154296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Did you tell anyone or try to get help?\",\"start\":4068048,\"end\":4070082,\"confidence\":0.80389553000000002480618377376231364905834197998046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"No.\",\"start\":4070647,\"end\":4070728,\"confidence\":0.493618669999999981623517442130832932889461517333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No.\",\"start\":4071276,\"end\":4071454,\"confidence\":0.493618669999999981623517442130832932889461517333984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"This is obviously going to sound really stupid and I do apologise.\",\"start\":4072342,\"end\":4074327,\"confidence\":0.87359629999999999228066371870227158069610595703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"If you didn't tell anyone or ask for help, could you provide us with a reason as to why?\",\"start\":4077543,\"end\":4083750,\"confidence\":0.69593954000000002313441882506594993174076080322265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I was embarrassed.\",\"start\":4085782,\"end\":4086410,\"confidence\":0.81933040000000001423785533916088752448558807373046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4087055,\"end\":4088537,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What are you going to say?\",\"start\":4089310,\"end\":4090051,\"confidence\":0.8470931600000000116779119707643985748291015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I mean, it's taken me 40-odd years to come and speak to you today, you know what I mean?\",\"start\":4090131,\"end\":4094045,\"confidence\":0.52913993999999997530636619558208622038364410400390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Back then, it was\\u2014 I think child abuse now is I mean, totally out of hand.\",\"start\":4095202,\"end\":4105199,\"confidence\":0.89332069999999996756656628349446691572666168212890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But then it was accepted, you know what I mean?\",\"start\":4105248,\"end\":4107508,\"confidence\":0.76862127000000002308155444552539847791194915771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was, it was what appeared to be the right thing to do, you know what I mean?\",\"start\":4107654,\"end\":4111270,\"confidence\":0.64670839999999996106083699487498961389064788818359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, as a beautiful\\u2014 it's just So I just put no.\",\"start\":4114128,\"end\":4138225,\"confidence\":0.6051613700000000317658077619853429496288299560546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I was embarrassed to tell anyone.\",\"start\":4138855,\"end\":4139890,\"confidence\":0.68236375000000004664713060265057720243930816650390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It's taken me 40 years to speak to you today.\",\"start\":4139987,\"end\":4141863,\"confidence\":0.61625350000000000960653778747655451297760009765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Back then, child abuse was accepted and also out of hand.\",\"start\":4141943,\"end\":4145518,\"confidence\":0.8760497000000000422659240939537994563579559326171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was appeared to be the right\\u2014 it was appeared to be the right thing to do, but it is abuse looking back now.\",\"start\":4145648,\"end\":4152391,\"confidence\":0.57799999999999995825561427409411408007144927978515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"100%.\",\"start\":4153420,\"end\":4154004,\"confidence\":0.5777115999999999917946524874423630535602569580078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There's nothing, there's nothing else it can be, you know.\",\"start\":4154085,\"end\":4155886,\"confidence\":0.58576960000000000139408484756131656467914581298828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"I mean, it's, you kind of sugarcoat it.\",\"start\":4156617,\"end\":4160852,\"confidence\":0.485501200000000021628210333801689557731151580810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then finally, Richard, what was the difference at this place, at this placement, compared with the others?\",\"start\":4170626,\"end\":4176514,\"confidence\":0.8951824299999999734467337475507520139217376708984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The, the, the big thing was, um, I left here, back into mainstream, that I could see a way out of here.\",\"start\":4177503,\"end\":4186536,\"confidence\":0.7311153999999999708592213210067711770534515380859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I had clear closure, you know what I mean?\",\"start\":4186649,\"end\":4190599,\"confidence\":0.491734449999999989611154660451575182378292083740234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I had a path that I know in my head.\",\"start\":4191748,\"end\":4194013,\"confidence\":0.8082974000000000547316858501289971172809600830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Play the game and this is where you're going to be.\",\"start\":4195160,\"end\":4197018,\"confidence\":0.6370711300000000409937683798489160835742950439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So, but the big thing was I left there, I could see a way out of here, I had clear closure and a path, and a path that I had in my head just to play the game and I'll be where I need to be, just play the system.\",\"start\":4221435,\"end\":4233625,\"confidence\":0.54199900000000000854782911119400523602962493896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yep.\",\"start\":4234660,\"end\":4234773,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Fantastic.\",\"start\":4234853,\"end\":4235419,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And that concludes the placement sentence of the witness statement.\",\"start\":4236049,\"end\":4240912,\"confidence\":0.8419931000000000498317831443273462355136871337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Now it's just going to be a couple of questions, what we should be able to fly through quickly.\",\"start\":4241316,\"end\":4244642,\"confidence\":0.7629168600000000299843350148876197636127471923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It won't be as meticulous as that, so we'll try and get through quickly.\",\"start\":4244787,\"end\":4248377,\"confidence\":0.63341780000000003081339627897250466048717498779296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So, people involved, reporting, and institutional knowledge.\",\"start\":4248426,\"end\":4251356,\"confidence\":0.86529800000000001158895202024723403155803680419921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Across all placements, who were the main people who was responsible?\",\"start\":4251871,\"end\":4255305,\"confidence\":0.77150339999999995033164168489747680723667144775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Social workers.\",\"start\":4258232,\"end\":4258821,\"confidence\":0.674539400000000011203837857465259730815887451171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"They put me in that situation.\",\"start\":4261264,\"end\":4262504,\"confidence\":0.70935285000000003474696086414041928946971893310546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So with the social workers, do you recall any names?\",\"start\":4262859,\"end\":4265581,\"confidence\":0.87257499999999998951949464753852225840091705322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Only one social worker, his name is Gordon.\",\"start\":4266563,\"end\":4268271,\"confidence\":0.85579455000000004272209253031178377568721771240234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"He, he, he\\u2014 the thing I can't understand to this day, why was I never talked to?\",\"start\":4270013,\"end\":4275265,\"confidence\":0.94900185000000003565645556591334752738475799560546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know what I mean?\",\"start\":4276080,\"end\":4276662,\"confidence\":0.67174845999999999168750264288973994553089141845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They talked to my parents, but they never once talked to me.\",\"start\":4276824,\"end\":4279332,\"confidence\":0.52775943000000002935934162451303564012050628662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And that's what I kind of get my head around.\",\"start\":4280966,\"end\":4282196,\"confidence\":0.84239750000000002128075493601500056684017181396484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Well, I was never allowed to tell my storey.\",\"start\":4284053,\"end\":4285795,\"confidence\":0.5824987999999999832567709745489992201328277587890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I blame my parents as well.\",\"start\":4290668,\"end\":4291712,\"confidence\":0.8911264500000000143842271427274681627750396728515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I blame my sister.\",\"start\":4292515,\"end\":4293237,\"confidence\":0.7620826000000000544076783626223914325237274169921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I blame, I blame everybody.\",\"start\":4293478,\"end\":4294409,\"confidence\":0.9136773000000000255482746069901622831821441650390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And I blame my birth mother.\",\"start\":4295308,\"end\":4297332,\"confidence\":0.871877000000000013102408047416247427463531494140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I blame everybody because everybody had factored into this, you know what I mean?\",\"start\":4297637,\"end\":4302020,\"confidence\":0.821688650000000020412471712916158139705657958984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was a teenager growing up in the '80s, and it was a hell of a place to grow up in a city in the '80s, you know what I mean?\",\"start\":4302775,\"end\":4309342,\"confidence\":0.4838395699999999965967845128034241497516632080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4309711,\"end\":4309968,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And but I had no support.\",\"start\":4310080,\"end\":4311445,\"confidence\":0.70974269999999994862349694813019596040248870849609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"From my family, but more importantly, I've no support from professionals.\",\"start\":4312408,\"end\":4317079,\"confidence\":0.89877960000000001183906306323478929698467254638671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"One second, I'll just relay back what I've got, just to make sure that obviously it's correct and we haven't missed anything.\",\"start\":4341059,\"end\":4349994,\"confidence\":0.64840496000000003018470806637196801602840423583984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So, social workers, only one social worker, and he was called Garden.\",\"start\":4354366,\"end\":4358126,\"confidence\":0.840683999999999986840748533722944557666778564453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"One thing I never understood from this is that they never spoke to me.\",\"start\":4358479,\"end\":4362095,\"confidence\":0.9110034000000000187213800018071196973323822021484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Why did they never speak to me?\",\"start\":4362577,\"end\":4363853,\"confidence\":0.79905440000000005351665777197922579944133758544921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I blame everyone for what happened to me.\",\"start\":4364284,\"end\":4365666,\"confidence\":0.94521339999999998138235923761385492980480194091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I grew up in the city in the '80s.\",\"start\":4365827,\"end\":4367134,\"confidence\":0.871453049999999951324980429490096867084503173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was a hell of a place to grow up.\",\"start\":4367779,\"end\":4369215,\"confidence\":0.447766539999999990673273941865772940218448638916015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I had no support from my family, but more importantly, not from the professionals.\",\"start\":4369602,\"end\":4373216,\"confidence\":0.91979270000000001861195642050006426870822906494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yep.\",\"start\":4374223,\"end\":4375048,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You were labelled, you know what I mean?\",\"start\":4375680,\"end\":4377153,\"confidence\":0.53106580000000003227711431463831104338169097900390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You were labelled a problem.\",\"start\":4377606,\"end\":4379322,\"confidence\":0.86493969999999997799733364445273764431476593017578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And instead of fixing the problem, like what they do now, yeah, you were just\\u2014 well, I've just\\u2014 for the last 2 hours, that's\\u2014 you just had a snapshot into my life.\",\"start\":4380277,\"end\":4389856,\"confidence\":0.70043087000000003872202114507672376930713653564453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, that's what you got.\",\"start\":4390405,\"end\":4392245,\"confidence\":0.65488665999999995381841699781944043934345245361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Back in the '80s.\",\"start\":4392723,\"end\":4393475,\"confidence\":0.82579769999999996787920508722891099750995635986328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Yeah, you just get to treat them the way you want to be treated, and that's exactly it.\",\"start\":4393802,\"end\":4399575,\"confidence\":0.68909779999999998256754452086170203983783721923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"And you kind of live\\u2014 you live your childhood through them.\",\"start\":4399641,\"end\":4403152,\"confidence\":0.83003389999999999115942728167283348739147186279296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Yeah, that's an absolute concern, what I really do.\",\"start\":4405837,\"end\":4409342,\"confidence\":0.59218585000000001361541990263503976166248321533203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So I just put, I was labelled as a problem instead of fixing the problem.\",\"start\":4413150,\"end\":4416152,\"confidence\":0.8583583999999999658570004612556658685207366943359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I was dealt with as a problem.\",\"start\":4416266,\"end\":4417718,\"confidence\":0.67562429999999995544612829689867794513702392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Correct.\",\"start\":4423060,\"end\":4424293,\"confidence\":0.58715682999999996294349102754495106637477874755859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Can you remember any other names who are the main people responsible?\",\"start\":4424845,\"end\":4428398,\"confidence\":0.84446209999999999329389765989617444574832916259765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"There's too many.\",\"start\":4430172,\"end\":4430589,\"confidence\":0.489232999999999973450570678323856554925441741943359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mentioned everybody that I've just discussed with you over the past 2 hours.\",\"start\":4430654,\"end\":4433514,\"confidence\":0.8423513000000000250366838372428901493549346923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I mean, people go in a role to support and help these people, you know what I mean?\",\"start\":4433867,\"end\":4439992,\"confidence\":0.694678600000000034953018257510848343372344970703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They must have had a job title, they must have had an interview to take on the role.\",\"start\":4440369,\"end\":4443923,\"confidence\":0.7796187999999999451716803378076292574405670166015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Of the job.\",\"start\":4444429,\"end\":4445039,\"confidence\":0.53831594999999998751860630363808013498783111572265625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, you know, I mean, don't get me wrong, I met a lot of nice people there as well.\",\"start\":4445440,\"end\":4448780,\"confidence\":0.92293510000000000825792767500388436019420623779296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I did.\",\"start\":4449294,\"end\":4449647,\"confidence\":0.5960796999999999901120872891624458134174346923828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"People genuinely want to help.\",\"start\":4450353,\"end\":4451879,\"confidence\":0.70946549999999997115907035549753345549106597900390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But the second thing of it was, once you were labelled, you know, I mean, once the arrow was above your head, that's it, you were wasting your time.\",\"start\":4452264,\"end\":4462091,\"confidence\":0.7086729000000000500136820846819318830966949462890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, just give me one second, I just go back through into the person, it's just to highlight any names.\",\"start\":4462300,\"end\":4468706,\"confidence\":0.82184179999999995569481825441471301019191741943359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Mike.\",\"start\":4478334,\"end\":4478447,\"confidence\":0.57944910000000005023679250371060334146022796630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And do you not remember who Mike\\u2014 what Mike's role was?\",\"start\":4479013,\"end\":4481422,\"confidence\":0.69795929999999994919335222220979630947113037109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He was a teacher.\",\"start\":4482327,\"end\":4483330,\"confidence\":0.7481246999999999758301783003844320774078369140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was just a teacher?\",\"start\":4483410,\"end\":4484849,\"confidence\":0.7544212999999999613720547131379134953022003173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, yeah, the deaf teacher.\",\"start\":4485092,\"end\":4486450,\"confidence\":0.52198149999999998716049276481498964130878448486328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":4486628,\"end\":4486854,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And it would say Mr Acre was a teacher.\",\"start\":4487517,\"end\":4489144,\"confidence\":0.84566879999999999828474983587511815130710601806640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You don't remember the specific subject?\",\"start\":4489208,\"end\":4491283,\"confidence\":0.603808499999999970242470226367004215717315673828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, there wasn't a specific subject.\",\"start\":4491621,\"end\":4493808,\"confidence\":0.72900562999999996005584534941590391099452972412109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, you would sit in a room and they would try and talk to you about geography, then history and maths, but you just wouldn't listen.\",\"start\":4494275,\"end\":4500043,\"confidence\":0.6889846299999999867935684960684739053249359130859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And so they wouldn't force the fact.\",\"start\":4500187,\"end\":4501279,\"confidence\":0.75760656999999997918138205932336859405040740966796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, you just done what you wanted to do.\",\"start\":4501873,\"end\":4503784,\"confidence\":0.746524500000000035271341403131373226642608642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You would sit, you would Skive, you would talk, you would do nothing.\",\"start\":4504041,\"end\":4507477,\"confidence\":0.56670480000000000853077608553576283156871795654296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And Mr Richard Garrie, did you say he was the boarding officer?\",\"start\":4507975,\"end\":4511347,\"confidence\":0.86740636999999998213439766914234496653079986572265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He was the housemaster.\",\"start\":4511812,\"end\":4512567,\"confidence\":0.77285360000000002944631205537007190287113189697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Housemaster, that's it.\",\"start\":4512872,\"end\":4513739,\"confidence\":0.70552840000000005549196657739230431616306304931640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Sorry about that.\",\"start\":4513883,\"end\":4514799,\"confidence\":0.6856411000000000033338665161863900721073150634765625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's okay.\",\"start\":4515023,\"end\":4515441,\"confidence\":0.73359823000000001780307457011076621711254119873046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So I've got Mr Richard Garrie, Mr Richard Aker, Mike as well.\",\"start\":4516886,\"end\":4522296,\"confidence\":0.87373650000000002702194024095661006867885589599609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What was the teacher called?\",\"start\":4522745,\"end\":4523643,\"confidence\":0.82405304999999995363424432071042247116565704345703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Mr Thornburn?\",\"start\":4523692,\"end\":4525713,\"confidence\":0.82325060000000005455689233713201247155666351318359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He was the head teacher.\",\"start\":4525793,\"end\":4526659,\"confidence\":0.80189513999999995075285141865606419742107391357421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Thornburn, or The Beak.\",\"start\":4526755,\"end\":4528520,\"confidence\":0.81014894999999997882156321793445385992527008056640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Thornburn, he was the headmaster at Glendrick?\",\"start\":4529482,\"end\":4532786,\"confidence\":0.91101430000000005460236707222065888345241546630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, the headmaster.\",\"start\":4532850,\"end\":4534021,\"confidence\":0.6742690000000000072333250500378198921680450439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, The Beak was his nickname.\",\"start\":4534438,\"end\":4538785,\"confidence\":0.80849150000000002957989408969297073781490325927734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, so we've got McGarrie, Mr Aker, Mike, Mr Thornburn, quotation marks, The Beak, and he was the headmaster.\",\"start\":4539170,\"end\":4547142,\"confidence\":0.8552454000000000444714487457531504333019256591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And was there anyone else who you named?\",\"start\":4547206,\"end\":4549179,\"confidence\":0.87475749999999996564525872599915601313114166259765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Not really.\",\"start\":4550121,\"end\":4550669,\"confidence\":0.5598528000000000393043819713057018816471099853515625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"No, that's perfectly fine, no problem.\",\"start\":4550976,\"end\":4552686,\"confidence\":0.71063226000000001558731810291646979749202728271484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Um, the next question is, were other children affected and did you witness abuse or harm to anyone else?\",\"start\":4553556,\"end\":4558638,\"confidence\":0.5974481000000000374683395421016030013561248779296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, everybody was there, especially Lyndrick Muir.\",\"start\":4559205,\"end\":4561326,\"confidence\":0.707221450000000029234570320113562047481536865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, yeah, whoever was in my dorm at the time.\",\"start\":4561877,\"end\":4564549,\"confidence\":0.700467469999999980956317813252098858356475830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, they're all\\u2014 nobody missed out.\",\"start\":4564792,\"end\":4567157,\"confidence\":0.51237845000000004080931148564559407532215118408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Nobody missed out.\",\"start\":4576620,\"end\":4580846,\"confidence\":0.54642409999999996816910652341903187334537506103515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"A few years ago, I actually found a Facebook page that had been put up, and I wrote some really nasty things on it.\",\"start\":4581730,\"end\":4591270,\"confidence\":0.9253021500000000454377868663868866860866546630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4591801,\"end\":4591946,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And they're still there, still there.\",\"start\":4592671,\"end\":4594088,\"confidence\":0.77188829999999997166781895430176518857479095458984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I mean, that was done years ago, and there's a lot of nasty stuff on there as well from other, other people.\",\"start\":4594136,\"end\":4599259,\"confidence\":0.9177745600000000170126668308512307703495025634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm not gonna\\u2014 again, that's not my business to discuss next.\",\"start\":4599357,\"end\":4601346,\"confidence\":0.5491164299999999887091917116777040064334869384765625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"No problem, that's perfectly fine.\",\"start\":4602292,\"end\":4603848,\"confidence\":0.80580806999999998740946693942532874643802642822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And why do you believe staff or the institution know or should have known what was happening?\",\"start\":4604667,\"end\":4611068,\"confidence\":0.5041021999999999447794607476680539548397064208984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, they're adults.\",\"start\":4611982,\"end\":4613507,\"confidence\":0.63223830000000003082050170633010566234588623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, I'm a father, I'm a grandfather myself, and I live for my children, my grandchildren, you know what I mean?\",\"start\":4614886,\"end\":4620133,\"confidence\":0.70016350000000004971667522113421000540256500244140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And regardless whether they're children or not, they're in a position of trust and a position of care to look after us in the field.\",\"start\":4620389,\"end\":4629009,\"confidence\":0.69456755999999997275295982035459019243717193603515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They dictated what way my life was going.\",\"start\":4629635,\"end\":4631612,\"confidence\":0.680906699999999975858600009814836084842681884765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Well, they were adults.\",\"start\":4652692,\"end\":4653430,\"confidence\":0.68442579999999997308890442582196556031703948974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They were in a position of care.\",\"start\":4653558,\"end\":4655594,\"confidence\":0.7588009000000000003893774191965349018573760986328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They was in control and dictated where my life was going.\",\"start\":4656059,\"end\":4658319,\"confidence\":0.7647548299999999965592678563552908599376678466796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They had a duty of care and they failed.\",\"start\":4658383,\"end\":4659794,\"confidence\":0.85527830000000004684324039772036485373973846435546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They failed.\",\"start\":4660611,\"end\":4661172,\"confidence\":0.89968269999999994634976019369787536561489105224609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, big time.\",\"start\":4661750,\"end\":4662279,\"confidence\":0.56827324999999995203125990883563645184040069580078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, no problem.\",\"start\":4663032,\"end\":4665340,\"confidence\":0.57628869999999998707806980746681801974773406982421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Were complaints discouraged, ignored, or punished?\",\"start\":4665517,\"end\":4667889,\"confidence\":0.527226399999999983947418513707816600799560546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Were you moved, threatened, or disbelieved?\",\"start\":4668242,\"end\":4670166,\"confidence\":0.60085200000000005271516556604183278977870941162109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Disbelieved.\",\"start\":4671031,\"end\":4672811,\"confidence\":0.8769811400000000478627271149889566004276275634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I never really told many people about it.\",\"start\":4673692,\"end\":4677524,\"confidence\":0.72154689999999999105995129866641946136951446533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, because of the\\u2014 because you\\u2014 because as I said to everyone, it was accepted, it was normal, it was life, it just happened, you know what I mean?\",\"start\":4678600,\"end\":4686860,\"confidence\":0.60889680000000001580673369971918873488903045654296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I mean, what are you meant to do?\",\"start\":4687930,\"end\":4689690,\"confidence\":0.7845503000000000337621486323769204318523406982421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You can't fight the system, you just can't do it no matter how hard you try as a 13-year-old.\",\"start\":4689690,\"end\":4694360,\"confidence\":0.9175541000000000391167986890650354325771331787109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I mean, who would believe me even if I did try?\",\"start\":4695230,\"end\":4698900,\"confidence\":0.5057430000000000536175548404571600258350372314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Nobody.\",\"start\":4698930,\"end\":4700670,\"confidence\":0.4942234500000000085861984189250506460666656494140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I couldn't speak to anybody.\",\"start\":4700670,\"end\":4701810,\"confidence\":0.7599907500000000482032191939651966094970703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I never see my parents.\",\"start\":4701810,\"end\":4702940,\"confidence\":0.875754600000000049675463742460124194622039794921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"They just stopped me seeing them at the I've seen them periodically, but you can't go in and say to your mum, I was giving somebody a masturbating in somebody's office, can you?\",\"start\":4703030,\"end\":4710316,\"confidence\":0.66859864999999996104662614015978761017322540283203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know what I mean?\",\"start\":4710381,\"end\":4710803,\"confidence\":0.67174845999999999168750264288973994553089141845703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You just can't do that.\",\"start\":4711047,\"end\":4711891,\"confidence\":0.857691940000000041521843741065822541713714599609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Even when I did go to the police, they said, don't be silly, you encouraged it.\",\"start\":4714062,\"end\":4717022,\"confidence\":0.48007973999999997705145915460889227688312530517578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I mean, I thought, wait a minute.\",\"start\":4717349,\"end\":4718510,\"confidence\":0.59700779999999997738058254981297068297863006591796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"C\",\"text\":\"Sleep problems.\",\"start\":4734284,\"end\":4738193,\"confidence\":0.71578839999999999132995753825525753200054168701171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And then finally, have you ever reported the abuse to the police, an inquiry, a professional, or an authority?\",\"start\":4738884,\"end\":4746412,\"confidence\":0.58675224000000003599097908590920269489288330078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, reported to the police.\",\"start\":4746768,\"end\":4747835,\"confidence\":0.489114729999999997556159314626711420714855194091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4747899,\"end\":4748061,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yep.\",\"start\":4748368,\"end\":4748465,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I know you've already stated this before, so it is a bit tedious, but what happened when you reported this to the police?\",\"start\":4749742,\"end\":4754458,\"confidence\":0.6721439399999999952939333525137044489383697509765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I was I was\\u2014 because I was known to the police then, it was a few years, and I was turning into a criminal, I wasn't believed.\",\"start\":4754622,\"end\":4762408,\"confidence\":0.70009770000000004497309191719978116452693939208984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was told that I had encouraged it.\",\"start\":4762827,\"end\":4764342,\"confidence\":0.6445155000000000189430693353642709553241729736328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"C\",\"text\":\"The kind of, if you went on holiday, sometimes you might struggle with somewhere you don't know.\",\"start\":4767000,\"end\":4770768,\"confidence\":0.55953039999999998332924633359652943909168243408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You were told what?\",\"start\":4773159,\"end\":4773887,\"confidence\":0.62072629999999995309423184153274632990360260009765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Sorry?\",\"start\":4774211,\"end\":4774437,\"confidence\":0.52763959999999998640163312302320264279842376708984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"That I had encouraged the situation, I had encouraged the abuse, the sexual abuse.\",\"start\":4775263,\"end\":4778776,\"confidence\":0.85987230000000003382609747859532944858074188232421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I must be gay.\",\"start\":4780541,\"end\":4781350,\"confidence\":0.88752660000000005435794037111918441951274871826171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The exact words of the officer.\",\"start\":4781986,\"end\":4783232,\"confidence\":0.6770013599999999964751395964412949979305267333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Okay, and is that still an ongoing thing?\",\"start\":4786440,\"end\":4788933,\"confidence\":0.87982665999999998263092493289150297641754150390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Okay, and when did that happen and how long did it happen for?\",\"start\":4791388,\"end\":4794606,\"confidence\":0.86063389999999995172430544698727317154407501220703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So the next is just movement between placements and leaving care.\",\"start\":4800179,\"end\":4802941,\"confidence\":0.83184190000000002296332013429491780698299407958984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Why did you move between placements and were the reasons ever explained?\",\"start\":4803426,\"end\":4806236,\"confidence\":0.827415400000000023084112399374134838581085205078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":4806979,\"end\":4807140,\"confidence\":0.493618669999999981623517442130832932889461517333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Never.\",\"start\":4807420,\"end\":4807695,\"confidence\":0.43164802000000002113466734954272396862506866455078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, no, I moved obviously from the first one because I absconded because of the serious abuse.\",\"start\":4807857,\"end\":4813346,\"confidence\":0.765881699999999998595967554138042032718658447265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Second one was a result of abscondance, the first one.\",\"start\":4814009,\"end\":4817055,\"confidence\":0.6083720299999999525653038290329277515411376953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And the third one was, um, a partner wasn't ready to be integrated back into society.\",\"start\":4817412,\"end\":4821606,\"confidence\":0.6797814399999999590562538287485949695110321044921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Yeah, so I can understand that there would have been a struggle.\",\"start\":4823270,\"end\":4825984,\"confidence\":0.5491441999999999712400722273741848766803741455078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"How has what you went through affected relationships, parenting, friendships, Yeah, you give them the life that you wanted.\",\"start\":4828410,\"end\":4846753,\"confidence\":0.74389530000000003706617235366138629615306854248046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So no, never.\",\"start\":4852949,\"end\":4853788,\"confidence\":0.491146479999999996390869227980147115886211395263671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I moved as I was, as I absconded due to serious abuse.\",\"start\":4853917,\"end\":4857160,\"confidence\":0.67582100000000000505906427861191332340240478515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Second was a result So it'll be expounding from the first and final setting I was deemed to, uh, I was deemed not fit to enter society.\",\"start\":4857886,\"end\":4864193,\"confidence\":0.6932226999999999694779262426891364157199859619140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Correct.\",\"start\":4864803,\"end\":4865878,\"confidence\":0.58715682999999996294349102754495106637477874755859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yep.\",\"start\":4867049,\"end\":4867289,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Did you run away, refuse to return, or ask to be moved?\",\"start\":4867867,\"end\":4871284,\"confidence\":0.6558694000000000468020289190462790429592132568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You couldn't refuse.\",\"start\":4872103,\"end\":4872809,\"confidence\":0.56355169999999998875495066386065445840358734130859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There wasn't an option.\",\"start\":4874269,\"end\":4875456,\"confidence\":0.59670959999999995115871342932223342359066009521484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"What about friendship?\",\"start\":4875809,\"end\":4877397,\"confidence\":0.86627423999999997317189581735874526202678680419921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Has it affected any friendship or your ability to maintain friendship?\",\"start\":4877975,\"end\":4881520,\"confidence\":0.73172369999999997691730868609738536179065704345703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, the staff at Liverpool let me physically hitchhike home to Edinburgh, which is 60 miles, in different people's cars.\",\"start\":4881681,\"end\":4888634,\"confidence\":0.68251609999999995892494553118012845516204833984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They knew that was happening as a 13-year-old.\",\"start\":4889085,\"end\":4891923,\"confidence\":0.55162566999999995687176124192774295806884765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Do you say 60 miles?\",\"start\":4892665,\"end\":4893661,\"confidence\":0.87096923999999997789700501016341149806976318359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, 60 miles from that.\",\"start\":4894494,\"end\":4895360,\"confidence\":0.78455969999999997099848769721575081348419189453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was 60 miles from my parents.\",\"start\":4895409,\"end\":4896487,\"confidence\":0.5339628499999999888814272708259522914886474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":4896536,\"end\":4897059,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So I just put, you couldn't refuse, that was never an option.\",\"start\":4913065,\"end\":4915047,\"confidence\":0.660850640000000044693706513498909771442413330078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The staff at Lendrick left me\\u2014 let me hitchhike 60 miles to my parents' house, getting rides from strangers, and they not only knew but encouraged me to do so.\",\"start\":4915144,\"end\":4924668,\"confidence\":0.57627963999999998190304495437885634601116180419921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yep, if you don't\\u2014 if you're not happy, just bugger off again.\",\"start\":4925232,\"end\":4927470,\"confidence\":0.90075139999999997986179778308724053204059600830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I did.\",\"start\":4928050,\"end\":4930224,\"confidence\":0.654018760000000032306388675351627171039581298828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then finally for this section, when and what age did you leave care?\",\"start\":4930546,\"end\":4934704,\"confidence\":0.88589039999999996677360059038619510829448699951171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"16.\",\"start\":4935922,\"end\":4936371,\"confidence\":0.54981519999999994841033412740216590464115142822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And what was your circumstances afterwards?\",\"start\":4937765,\"end\":4939784,\"confidence\":0.84132403000000000048430592869408428668975830078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Um, for the first 4 years, my\\u2014 from 16 to 20, I was a criminal.\",\"start\":4940873,\"end\":4947588,\"confidence\":0.62133179999999998965876102374750189483165740966796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4948197,\"end\":4948437,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Um, I was even breaking in, um, doing everything I shouldn't be doing.\",\"start\":4949222,\"end\":4957042,\"confidence\":0.69236463000000003642497858891147188842296600341796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Taking no pride in it now whatsoever.\",\"start\":4957955,\"end\":4959830,\"confidence\":0.50505639999999996092583387508057057857513427734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Um, I got an 8-week prison sentence in Edinburgh.\",\"start\":4961000,\"end\":4965114,\"confidence\":0.68626540000000002539337629059446044266223907470703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"One second.\",\"start\":4965324,\"end\":4965742,\"confidence\":0.64591235000000002397513299001730047166347503662109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Sorry.\",\"start\":4965967,\"end\":4966112,\"confidence\":0.5092127300000000023061375031829811632633209228515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, don't apologise, um, Richard.\",\"start\":4966562,\"end\":4968525,\"confidence\":0.64307535000000004554721044769394211471080780029296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"C\",\"text\":\"Yeah, absolutely.\",\"start\":4969830,\"end\":4970611,\"confidence\":0.50143020000000004809947995454422198235988616943359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Just something that would remind you.\",\"start\":4970921,\"end\":4972240,\"confidence\":0.78003436000000003769372369788470678031444549560546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":4980157,\"end\":4980238,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Do you say 6 or 8 weeks?\",\"start\":4980898,\"end\":4983007,\"confidence\":0.9202760500000000121190169011242687702178955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"8 weeks.\",\"start\":4983152,\"end\":4983474,\"confidence\":0.72502034999999998010622448418871499598026275634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"8 weeks prison sentence.\",\"start\":4983796,\"end\":4984778,\"confidence\":0.5217277399999999953905671645770780742168426513671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"How was it affected?\",\"start\":4984843,\"end\":4985583,\"confidence\":0.76776104999999994493720123500679619610309600830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You were in Edinburgh?\",\"start\":4985631,\"end\":4987274,\"confidence\":0.88494163999999997383127947614411823451519012451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"In Edinburgh and And what was it, what caused you to be placed into the adult prison?\",\"start\":4987338,\"end\":4995561,\"confidence\":0.71809570000000000344897443937952630221843719482421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Breaking in the house.\",\"start\":4996320,\"end\":4997031,\"confidence\":0.6697368999999999683581108911312185227870941162109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's perfectly fine.\",\"start\":5001550,\"end\":5002514,\"confidence\":0.64607449999999999601385525238583795726299285888671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So now it's just gonna go into the impact of your life.\",\"start\":5005062,\"end\":5007012,\"confidence\":0.77437484000000000872176997290807776153087615966796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"This may be a bit more of a distressing part, but after that we'll just be flying through.\",\"start\":5007060,\"end\":5012733,\"confidence\":0.54683450000000000112976294985855929553508758544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We should probably be done in the next 15 minutes or so.\",\"start\":5012798,\"end\":5014882,\"confidence\":0.71271640000000002768132389974198304116725921630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yep.\",\"start\":5015042,\"end\":5015203,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So this is the impact on your life, what the care setting has done.\",\"start\":5015380,\"end\":5019637,\"confidence\":0.7385925700000000038158987081260420382022857666015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So how did this experience affect you at the time?\",\"start\":5020023,\"end\":5022529,\"confidence\":0.82205019999999995317097045699483714997768402099609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So try to think about obviously your thoughts and feelings in relation to your safety, your trust, confidence, sleep, behaviour, education, relationships, and also your ability to speak up.\",\"start\":5022995,\"end\":5033832,\"confidence\":0.8113274600000000003063860276597552001476287841796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, as I say, I spiralled.\",\"start\":5036890,\"end\":5038624,\"confidence\":0.5697946000000000399410282625467516481876373291015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The only way out I could see was rebelling.\",\"start\":5039273,\"end\":5041348,\"confidence\":0.70500993999999994610305975584196858108043670654296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was free, you know what I mean?\",\"start\":5042455,\"end\":5043837,\"confidence\":0.64433339999999994507362544027273543179035186767578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was free from that system.\",\"start\":5043885,\"end\":5045042,\"confidence\":0.73080000000000000515143483426072634756565093994140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And instead of building my life and doing the right channel, I chose the wrong one because of the anger and the hatred and the hurt and deceit that I had in me.\",\"start\":5045733,\"end\":5060356,\"confidence\":0.9456066499999999930281546767218969762325286865234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I couldn't speak to anybody.\",\"start\":5061577,\"end\":5062750,\"confidence\":0.7599907500000000482032191939651966094970703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I had nobody to speak to.\",\"start\":5063650,\"end\":5065658,\"confidence\":0.74707489999999998619983898606733419001102447509765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, I was pretty much discharged from social services overnight.\",\"start\":5068268,\"end\":5073052,\"confidence\":0.73187539999999995377066852597636170685291290283203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, one second, one second.\",\"start\":5074730,\"end\":5078519,\"confidence\":0.65795462999999998476852169915218837559223175048828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So you've got a\\u2014 well, I spiralled.\",\"start\":5087012,\"end\":5090707,\"confidence\":0.76291180000000002880966576412902213633060455322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The only way I, um, the only way I saw was rebellion.\",\"start\":5090756,\"end\":5093502,\"confidence\":0.71885186000000000916543285711668431758880615234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was free this way.\",\"start\":5093632,\"end\":5094523,\"confidence\":0.68327720000000002897877493523992598056793212890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Instead of building my life and choosing the right channel, I chose the wrong path due to anger, hatred, and deceit.\",\"start\":5094620,\"end\":5100339,\"confidence\":0.96249260000000003145714799757115542888641357421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was essentially discharged overnight.\",\"start\":5100761,\"end\":5102974,\"confidence\":0.8207389000000000489620788357569836080074310302734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yep, just 3 years of my life, then all of a sudden that's it, you're free to go.\",\"start\":5103602,\"end\":5107611,\"confidence\":0.546647600000000011277734301984310150146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, no explanation, no nothing.\",\"start\":5111061,\"end\":5113483,\"confidence\":0.482019130000000017854944189821253530681133270263671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And how would you say this has affected your sleep, your behaviour, and your future relationships and ability to speak up?\",\"start\":5127101,\"end\":5135691,\"confidence\":0.5589494999999999880202494750847108662128448486328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"For the first probably 20 years after that, it's horrendous.\",\"start\":5136093,\"end\":5140107,\"confidence\":0.87353490000000000303970182358170859515666961669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I had them\\u2014 I was sleeping with different women.\",\"start\":5140573,\"end\":5143447,\"confidence\":0.76669810000000004901465899820323102176189422607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I've got 3 or 4 children that I have nothing to do with.\",\"start\":5143784,\"end\":5148188,\"confidence\":0.66227950000000002095390527756535448133945465087890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"You know what I mean?\",\"start\":5148496,\"end\":5152174,\"confidence\":0.67174845999999999168750264288973994553089141845703125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"C\",\"text\":\"Yeah, absolutely.\",\"start\":5152223,\"end\":5153160,\"confidence\":0.50143020000000004809947995454422198235988616943359375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"C\",\"text\":\"Yes.\",\"start\":5155922,\"end\":5157327,\"confidence\":0.461038950000000002926725528595852665603160858154296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Have you received counselling, therapy, mental health?\",\"start\":5157634,\"end\":5159944,\"confidence\":0.79699372999999995581532630239962600171566009521484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"My family disowned me.\",\"start\":5160057,\"end\":5161491,\"confidence\":0.9287125499999999700406760894111357629299163818359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":5162457,\"end\":5163309,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And I was, I was just a rebel.\",\"start\":5165369,\"end\":5166753,\"confidence\":0.7458270000000000177209358298568986356258392333984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I was on a destruction mode.\",\"start\":5167686,\"end\":5170620,\"confidence\":0.6852310299999999632092340107192285358905792236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Do you not believe it?\",\"start\":5170734,\"end\":5171793,\"confidence\":0.5811747000000000440422809333540499210357666015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":5175564,\"end\":5175846,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"The first 20 years after this was horrendous.\",\"start\":5200734,\"end\":5202359,\"confidence\":0.932956340000000050594053391250781714916229248046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I was sleeping with numerous women.\",\"start\":5202488,\"end\":5203807,\"confidence\":0.5279891500000000181813675226294435560703277587890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I have 3 children that I don't have anything to do with.\",\"start\":5204257,\"end\":5206943,\"confidence\":0.687399740000000036843630368821322917938232421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"My family disowned me.\",\"start\":5207008,\"end\":5208053,\"confidence\":0.9287125499999999700406760894111357629299163818359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was just a rebel.\",\"start\":5208600,\"end\":5209243,\"confidence\":0.6788665000000000393498567063943482935428619384765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I was in destruction mode.\",\"start\":5209485,\"end\":5210530,\"confidence\":0.735536039999999946559228192199952900409698486328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You wouldn't have believed it.\",\"start\":5210867,\"end\":5212153,\"confidence\":0.50458217000000005203474984227796085178852081298828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Mm-hmm.\",\"start\":5212555,\"end\":5212941,\"confidence\":0.71720773000000004326892621975275687873363494873046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yep, yep, no problem.\",\"start\":5213182,\"end\":5215256,\"confidence\":0.8204681000000000334893002218450419604778289794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So the next question is, how has it affected your mental health?\",\"start\":5215690,\"end\":5217988,\"confidence\":0.64744360000000000798792143541504628956317901611328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Back in the day, you didn't have mental health.\",\"start\":5219930,\"end\":5221324,\"confidence\":0.8058897000000000421238155468017794191837310791015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"There was no such thing as mental health.\",\"start\":5222286,\"end\":5223657,\"confidence\":0.68435340000000000060254023992456495761871337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That's only\\u2014 that's a modern day.\",\"start\":5223738,\"end\":5225545,\"confidence\":0.78211419999999998164952330625965259969234466552734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So my mental health was me breaking in.\",\"start\":5226464,\"end\":5229207,\"confidence\":0.62201530000000004871907322012702934443950653076171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"My mental health was me sleeping with different women, cheating, lying, stealing.\",\"start\":5229368,\"end\":5233639,\"confidence\":0.9471454599999999945936224321485497057437896728515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That was my mental health.\",\"start\":5233833,\"end\":5234693,\"confidence\":0.701482060000000018362698028795421123504638671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Because if you ask anybody 40 years ago what mental health was, nobody could tell you.\",\"start\":5234871,\"end\":5239330,\"confidence\":0.51714355000000000739390770831960253417491912841796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Okay, I now know what I've done to my mental health.\",\"start\":5243353,\"end\":5246493,\"confidence\":0.80583649999999995561239529706654138863086700439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":5247082,\"end\":5247164,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So my mental health was stealing, breaking and entering, sleeping with numerous women.\",\"start\":5252192,\"end\":5256502,\"confidence\":0.89374819999999999264872485582600347697734832763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What else did you give an example for?\",\"start\":5256598,\"end\":5258553,\"confidence\":0.87590559999999995088870718973339535295963287353515625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Just doing what I wanted to do.\",\"start\":5259963,\"end\":5263168,\"confidence\":0.58518415999999995324998280921136029064655303955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, I couldn't\\u2014 I didn't care.\",\"start\":5263969,\"end\":5267831,\"confidence\":0.59797025000000003647215862656594254076480865478515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I mean, nobody could do any more to me than what had been done the previous 3 years.\",\"start\":5268392,\"end\":5272253,\"confidence\":0.50806033999999999917207560429233126342296600341796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Could any sibling, former resident, relative, friend, partner, or professional provide a supporting statement for your application, or would you want them to?\",\"start\":5278714,\"end\":5288069,\"confidence\":0.909750040000000037565541788353584706783294677734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"You wouldn't?\",\"start\":5290564,\"end\":5293561,\"confidence\":0.633038800000000012602185961441136896610260009765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":5293887,\"end\":5294212,\"confidence\":0.58435179999999997679793750648968853056430816650390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"How has it affected your physical health?\",\"start\":5294294,\"end\":5295744,\"confidence\":0.7250748000000000192954985323012806475162506103515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Um, basically So like any alcohol or substance use?\",\"start\":5297530,\"end\":5303059,\"confidence\":0.7018923999999999718824028605013154447078704833984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"What were\\u2014 oh no, that's one thing I've been very strong about.\",\"start\":5303123,\"end\":5306685,\"confidence\":0.497975600000000018230394971396890468895435333251953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, I'll social drink now and again.\",\"start\":5306814,\"end\":5308980,\"confidence\":0.81274086000000000939991195991751737892627716064453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't\\u2014 I used to smoke at the time, but when I turned my life around, I stopped smoking.\",\"start\":5309157,\"end\":5313233,\"confidence\":0.6947761999999999549260110143222846090793609619140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And I refuse point blank to do any kind of drugs.\",\"start\":5313811,\"end\":5317390,\"confidence\":0.8910708400000000306562242258223704993724822998046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I've seen so much destruction with them in the care system.\",\"start\":5317823,\"end\":5320391,\"confidence\":0.9600241000000000468617145088501274585723876953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, I've got no substance use.\",\"start\":5321257,\"end\":5322669,\"confidence\":0.76337624000000003920973767890245653688907623291015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I only drink socially now.\",\"start\":5322782,\"end\":5323921,\"confidence\":0.66831004999999998883453145026578567922115325927734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Um, how would you describe your sleep?\",\"start\":5324948,\"end\":5327227,\"confidence\":0.85323672999999999877474010645528323948383331298828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Terrible.\",\"start\":5329212,\"end\":5330380,\"confidence\":0.91017110000000001068798383130342699587345123291015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"My doctor refuses to give me any more sleeping pills because of the addiction, and I'm now on\\u2014 actually, just give me a second, I'll tell you what they're called\\u2014 diazepam.\",\"start\":5330737,\"end\":5340730,\"confidence\":0.88095489999999998520507915600319392979145050048828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, one moment.\",\"start\":5341135,\"end\":5341994,\"confidence\":0.71732205000000004435634082256001420319080352783203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Just two seconds.\",\"start\":5343079,\"end\":5343613,\"confidence\":0.70001290000000004898339511782978661358356475830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I'm a tripplin'.\",\"start\":5357247,\"end\":5358607,\"confidence\":0.54197556000000002285332811879925429821014404296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm a tripplin'.\",\"start\":5358882,\"end\":5360308,\"confidence\":0.504225799999999946265916150878183543682098388671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm a tripplin' for my sleep.\",\"start\":5360761,\"end\":5361814,\"confidence\":0.55366104999999998792503674849285744130611419677734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But to be honest with you, I actually buy sleep pills on the black market.\",\"start\":5362591,\"end\":5366536,\"confidence\":0.63354429999999994915782508542179130017757415771484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, no problem.\",\"start\":5366954,\"end\":5367614,\"confidence\":0.57628869999999998707806980746681801974773406982421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Hold on.\",\"start\":5367679,\"end\":5367984,\"confidence\":0.64072359999999994872865727302269078791141510009765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Would you say this is due to it being a necessity?\",\"start\":5375903,\"end\":5378626,\"confidence\":0.8548062400000000504718400407000444829463958740234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, because my doctor won't give them anymore.\",\"start\":5379128,\"end\":5380408,\"confidence\":0.79703789999999996584989503389806486666202545166015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Because of the addiction.\",\"start\":5380613,\"end\":5381472,\"confidence\":0.7607481000000000381788822778617031872272491455078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But I've got\\u2014 I need to sleep, you know what I mean?\",\"start\":5381666,\"end\":5385443,\"confidence\":0.69717039999999996791046896760235540568828582763671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And it's all\\u2014 I'm a\\u2014 triptylene don't work.\",\"start\":5385637,\"end\":5387501,\"confidence\":0.826510700000000042564352042973041534423828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They calm me down, but they don't\\u2014 they don't make me sleep.\",\"start\":5388149,\"end\":5390918,\"confidence\":0.51004620000000000512585529577336274087429046630859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Don't let me sleep.\",\"start\":5391386,\"end\":5392177,\"confidence\":0.650042800000000031701574698672629892826080322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"A zopiclone.\",\"start\":5392289,\"end\":5392967,\"confidence\":0.72264402999999999277491724569699726998805999755859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Zopiclone?\",\"start\":5394548,\"end\":5395145,\"confidence\":0.8483624499999999901689307080232538282871246337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":5395645,\"end\":5396145,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Do you know how that's spelled, by any chance?\",\"start\":5396790,\"end\":5397921,\"confidence\":0.8055643999999999582684040433377958834171295166015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Z-O-P-I.\",\"start\":5398552,\"end\":5399490,\"confidence\":0.73675113999999997105305737932212650775909423828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":5400266,\"end\":5400428,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Clone.\",\"start\":5400735,\"end\":5401156,\"confidence\":0.52433969999999996414175029713078401982784271240234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"C-L-O-N-E.\",\"start\":5401301,\"end\":5401625,\"confidence\":0.54662423999999998347476548588019795715808868408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That's the only thing that helps with your sleep?\",\"start\":5406482,\"end\":5407837,\"confidence\":0.54609019999999997008188756808522157371044158935546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That's the only thing that'll put me asleep, yeah.\",\"start\":5408191,\"end\":5410174,\"confidence\":0.50774145000000003857820729535887949168682098388671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And I know I'm addicted to them, I know that, but what's the options?\",\"start\":5410352,\"end\":5413415,\"confidence\":0.4846791599999999977654852045816369354724884033203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Yeah.\",\"start\":5415213,\"end\":5415471,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"And how are you feeling after discussing this on the phone?\",\"start\":5415859,\"end\":5418090,\"confidence\":0.82629690000000000082991391536779701709747314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Just give me one second, just while I just try and associate the\\u2014 not associate, sorry, just try and fix the punctuation and grab my real quick.\",\"start\":5426430,\"end\":5434953,\"confidence\":0.4996958400000000022345147954183630645275115966796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yep.\",\"start\":5437693,\"end\":5437919,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So, but no substance use.\",\"start\":5438161,\"end\":5439131,\"confidence\":0.693628130000000009403038347954861819744110107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I only drink socially now.\",\"start\":5439470,\"end\":5440536,\"confidence\":0.66831004999999998883453145026578567922115325927734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"My sleep is terrible.\",\"start\":5440617,\"end\":5441538,\"confidence\":0.95668640000000004786073759532882831990718841552734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"My doctor refuses to give me more sleeping pills as he's concerned about addiction.\",\"start\":5441587,\"end\":5444883,\"confidence\":0.878382400000000007622702469234354794025421142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm on diazepam, Amitriptyline.\",\"start\":5445384,\"end\":5447768,\"confidence\":0.82104944999999995847161926576518453657627105712890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I do buy sleeping pills on the black market.\",\"start\":5448125,\"end\":5449925,\"confidence\":0.59479519999999996837658500226098112761974334716796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"This is a necessity as my doctor won't provide me with the drugs.\",\"start\":5449974,\"end\":5452749,\"confidence\":0.48096850000000002101074869642616249620914459228515625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Zopiclone is the only thing that helps me with my sleep.\",\"start\":5453820,\"end\":5456693,\"confidence\":0.88296099999999999585753585051861591637134552001953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I know that I'm addicted, but what are my My options, by any chance, could you please just confirm for me what the milligrammes are for those?\",\"start\":5456823,\"end\":5463425,\"confidence\":0.73838689999999995716706280290964059531688690185546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, I think it's 7.5.\",\"start\":5464670,\"end\":5466612,\"confidence\":0.81808000000000002938094212368014268577098846435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It's obviously clone, I think.\",\"start\":5466887,\"end\":5468053,\"confidence\":0.6607971999999999734853872723761014640331268310546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't have them to hand with me.\",\"start\":5468101,\"end\":5469493,\"confidence\":0.54816383000000001857188181020319461822509765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm actually in a hotel room in Ireland at the moment on work.\",\"start\":5469979,\"end\":5472294,\"confidence\":0.8144423400000000423659685111488215625286102294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, the amitriptyline, I, I have, they're 10 milligrammes, but I take 2, so it's 20 milligrammes.\",\"start\":5473630,\"end\":5478748,\"confidence\":0.8701904400000000094905772130005061626434326171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And how many of the zopiclone do you take a day?\",\"start\":5480704,\"end\":5482628,\"confidence\":0.8652659700000000508879338667611591517925262451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Uh, 1.\",\"start\":5483678,\"end\":5484276,\"confidence\":0.69797600000000004083489102413295768201351165771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"One at night.\",\"start\":5485031,\"end\":5485551,\"confidence\":0.60228899999999996328625684327562339603900909423828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, um, and then the diazepam?\",\"start\":5491740,\"end\":5493464,\"confidence\":0.7973162499999999486277602045447565615177154541015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yep, I take one of them.\",\"start\":5494109,\"end\":5494898,\"confidence\":0.738674000000000052779114412260241806507110595703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think there's 5mg.\",\"start\":5494995,\"end\":5495946,\"confidence\":0.83679259999999999752873236502637155354022979736328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I've not got that in my hand either, like I said, in my bag in my car.\",\"start\":5496107,\"end\":5498815,\"confidence\":0.5922358599999999473340039912727661430835723876953125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"It's okay, don't worry about it.\",\"start\":5499330,\"end\":5500475,\"confidence\":0.6812833499999999542495743298786692321300506591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"One a day?\",\"start\":5500862,\"end\":5501844,\"confidence\":0.8397006399999999981531573212123475968837738037109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":5502247,\"end\":5502553,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And is that at night or just during the day?\",\"start\":5502875,\"end\":5504259,\"confidence\":0.8896775999999999573475406577927060425281524658203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"At night.\",\"start\":5504726,\"end\":5504935,\"confidence\":0.5613313300000000172218506122590042650699615478515625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Fantastic.\",\"start\":5507077,\"end\":5507640,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Um, how has it affected your relationship, parenting?\",\"start\":5507801,\"end\":5510989,\"confidence\":0.77827889999999999570690079053747467696666717529296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Friendships, intimacy, trust, or isolation?\",\"start\":5511560,\"end\":5513655,\"confidence\":0.873402299999999964796870699501596391201019287109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, um, since my children came along, the children I've been a father to, I mean, they've changed my life.\",\"start\":5514880,\"end\":5521340,\"confidence\":0.6511424999999999574384901279699988663196563720703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Um, you've no idea.\",\"start\":5526849,\"end\":5529749,\"confidence\":0.4870986999999999955690554998000152409076690673828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Sorry, say that one more time.\",\"start\":5530152,\"end\":5531054,\"confidence\":0.6012453399999999614777834722190164029598236083984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I mean, talk about being an overprotective father.\",\"start\":5531280,\"end\":5533390,\"confidence\":0.7717872999999999539255668423720635473728179931640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":5533712,\"end\":5533970,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Oh, you have no idea.\",\"start\":5534421,\"end\":5535335,\"confidence\":0.60787500000000005417888360170763917267322540283203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I have lots of problems.\",\"start\":5535402,\"end\":5536559,\"confidence\":0.91081756000000002604366500236210413277149200439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Idea.\",\"start\":5536827,\"end\":5537112,\"confidence\":0.63617610000000002212772187704103998839855194091796875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"And my children, my world.\",\"start\":5538183,\"end\":5541267,\"confidence\":0.56741965000000005314717554938397370278835296630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I see them on a daily basis.\",\"start\":5541493,\"end\":5542865,\"confidence\":0.75189289999999997515800487235537730157375335693359375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, for them, they're all doing well in life.\",\"start\":5543414,\"end\":5546676,\"confidence\":0.9052905399999999769278247185866348445415496826171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"My daughter's a paramedic.\",\"start\":5546805,\"end\":5547771,\"confidence\":0.811292649999999948562390272854827344417572021484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I mean, got 2 grandchildren, 2 on the way next year, and all full-time jobs, all got their own houses, done so well.\",\"start\":5548254,\"end\":5557977,\"confidence\":0.92031560000000001142694827649393118917942047119140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"And I, I thank myself for that.\",\"start\":5558107,\"end\":5560040,\"confidence\":0.9103269000000000499284169563907198607921600341796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Um, of course, my strict regime that I've developed because of my abuse.\",\"start\":5560933,\"end\":5566606,\"confidence\":0.6884276000000000284018142338027246296405792236328125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"So if anything, it's done some good.\",\"start\":5566671,\"end\":5569627,\"confidence\":0.86609630000000004113047680220915935933589935302734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It's made me treat my children the way that I should have been treated.\",\"start\":5570403,\"end\":5573750,\"confidence\":0.63566949999999999842970055397017858922481536865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Yeah.\",\"start\":5575400,\"end\":5575622,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Be honest with you.\",\"start\":5590262,\"end\":5590914,\"confidence\":0.7586816499999999852121845833607949316501617431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"I'm still\\u2014 I'm working on the system, and every now and then I have to ask Auntie what that means.\",\"start\":5590980,\"end\":5594795,\"confidence\":0.8733191000000000148162371260696090757846832275390625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"C\",\"text\":\"All right, Craig, well, you take care of yourself, and thank you again.\",\"start\":5597633,\"end\":5600311,\"confidence\":0.89557500000000000994759830064140260219573974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"All right, speak to you soon.\",\"start\":5602107,\"end\":5603074,\"confidence\":0.641490099999999952018470139591954648494720458984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Bye.\",\"start\":5610902,\"end\":5611032,\"confidence\":0.51374489999999994882529108508606441318988800048828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"But since I've become a father to my kids, they've changed my life.\",\"start\":5611939,\"end\":5614336,\"confidence\":0.55925440000000004037161716041737236082553863525390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Talk about being a A protective father.\",\"start\":5614693,\"end\":5616865,\"confidence\":0.72536140000000004501856665228842757642269134521484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You have no idea.\",\"start\":5616930,\"end\":5617668,\"confidence\":0.54936116999999995424985854697297327220439910888671875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"They are my world, the four of them.\",\"start\":5617748,\"end\":5619563,\"confidence\":0.96380454000000004288750687919673509895801544189453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They all work full-time.\",\"start\":5619739,\"end\":5620799,\"confidence\":0.64424099999999995258548324272851459681987762451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They have a house.\",\"start\":5620879,\"end\":5621457,\"confidence\":0.72576134999999997177155819372273981571197509765625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I gave myself a strict routine to stick to and I was able to provide myself with this.\",\"start\":5621586,\"end\":5625423,\"confidence\":0.749087999999999976097342369030229747295379638671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I wanted to treat my children the way I should and wanted to have been treated.\",\"start\":5625937,\"end\":5629438,\"confidence\":0.58532470000000003107487600573222152888774871826171875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"They are my world.\",\"start\":5629775,\"end\":5630674,\"confidence\":0.9496472000000000246444642471033148467540740966796875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yep, yep.\",\"start\":5631380,\"end\":5632071,\"confidence\":0.480176749999999985529797186245559714734554290771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And the next question: how has it affected education, work, confidence, opportunities, finances, housings, or day-to-day stability?\",\"start\":5633227,\"end\":5640196,\"confidence\":0.75762253999999995546232867127400822937488555908203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"My strong will has got me out of the shit in my teenage days.\",\"start\":5642065,\"end\":5647314,\"confidence\":0.510717450000000017240608940483070909976959228515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, I, I left when I turned 20, um, after I'd done my prison sentence.\",\"start\":5649040,\"end\":5655227,\"confidence\":0.7702354000000000144865452966769225895404815673828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I left Edinburgh.\",\"start\":5655453,\"end\":5656665,\"confidence\":0.73699429999999999107984649526770226657390594482421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Hold on, you left Edinburgh?\",\"start\":5658456,\"end\":5666865,\"confidence\":0.71361499999999999932498440102790482342243194580078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I left Endra.\",\"start\":5667602,\"end\":5668403,\"confidence\":0.68585470000000003931717174054938368499279022216796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I wanted to prove my family wrong because I was written off, you know.\",\"start\":5669124,\"end\":5673675,\"confidence\":0.69521195000000002295337253599427640438079833984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, I was a nobody.\",\"start\":5673756,\"end\":5674477,\"confidence\":0.50520609999999999129016714505269192159175872802734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I was going to die.\",\"start\":5674557,\"end\":5674925,\"confidence\":0.83637930000000004771010253534768708050251007080078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I was going to die crook and all this, you know.\",\"start\":5674973,\"end\":5677153,\"confidence\":0.6723169700000000137407596412231214344501495361328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I mean, and I just got to the stage when I was 20, I thought, fuck you.\",\"start\":5677201,\"end\":5682041,\"confidence\":0.884461500000000011567635738174431025981903076171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Excuse my language.\",\"start\":5682842,\"end\":5683787,\"confidence\":0.55734570000000005496332278198678977787494659423828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"No, it's okay.\",\"start\":5684204,\"end\":5684829,\"confidence\":0.5774936999999999986954435371444560587406158447265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I'm not going to be that person that you see I am.\",\"start\":5685470,\"end\":5688643,\"confidence\":0.48776859999999999661923766325344331562519073486328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And I see, I packed up and I left.\",\"start\":5690021,\"end\":5692200,\"confidence\":0.69021063999999998639367504438268952071666717529296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I left them with nothing but the clothes on my back.\",\"start\":5692441,\"end\":5695190,\"confidence\":0.63859220000000005423856919151148758828639984130859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I'm left with no qualifications whatsoever.\",\"start\":5704786,\"end\":5707345,\"confidence\":0.816517830000000000012505552149377763271331787109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So she put, my strong will has got me out of this shit from my teenage days.\",\"start\":5731024,\"end\":5733624,\"confidence\":0.5825194000000000205119476959225721657276153564453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"When I turned 20 after my prison sentence, I left Edinburgh.\",\"start\":5733673,\"end\":5736899,\"confidence\":0.81758779999999997567527998398873023688793182373046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I wanted to prove my family wrong.\",\"start\":5737284,\"end\":5738632,\"confidence\":0.54221474999999996757793496726662851870059967041015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It was like a fuck you.\",\"start\":5738889,\"end\":5739836,\"confidence\":0.95842079999999996164916638008435256779193878173828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I wasn't going to be the person everyone thought I was going to be.\",\"start\":5740189,\"end\":5742741,\"confidence\":0.5984397500000000480468997920979745686054229736328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I left with nothing but the clothes on my back.\",\"start\":5743142,\"end\":5744690,\"confidence\":0.68282940000000003077929022765601985156536102294921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I have no qualifications.\",\"start\":5744859,\"end\":5745435,\"confidence\":0.76997685000000004595932523443480022251605987548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And finally, are there triggers, places, smells, authority figures, institutions, or situations that you avoid?\",\"start\":5747548,\"end\":5755307,\"confidence\":0.58896523999999994547493997743004001677036285400390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Not really, because I've never\\u2014 I mean, I've never been near a care situation.\",\"start\":5758648,\"end\":5763949,\"confidence\":0.51510190000000000143387524076388217508792877197265625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"My children have always had great upbringing, great education, you know what I mean?\",\"start\":5764482,\"end\":5769054,\"confidence\":0.9339271000000000100271790870465338230133056640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I've been such a strict father, but for the right reasons.\",\"start\":5769394,\"end\":5772384,\"confidence\":0.58233725999999996769673771268571726977825164794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":5772881,\"end\":5773153,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And I've never been in that environment, and I've never had any social\\u2014 I mean, I would not allow a social worker near my door.\",\"start\":5773859,\"end\":5780466,\"confidence\":0.7584569500000000186190618478576652705669403076171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":5781075,\"end\":5781316,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You know, I mean, I have no trust, no faith in that profession.\",\"start\":5781396,\"end\":5785694,\"confidence\":0.90356975999999999960010654831421561539173126220703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And I actually have a friend whose wife's a social worker, and I will not associate with her in any way, shape, or form.\",\"start\":5785870,\"end\":5791804,\"confidence\":0.915499150000000039284486774704419076442718505859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And that's wrong.\",\"start\":5792702,\"end\":5793231,\"confidence\":0.89090239999999998321555949587491340935230255126953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"That's wrong for me to do so.\",\"start\":5793744,\"end\":5794931,\"confidence\":0.93499315000000005060343255536281503736972808837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And But it's a\\u2014 [Speaker:MR RICHARD GARRIE] Sorry.\",\"start\":5796294,\"end\":5799395,\"confidence\":0.5557056700000000404315869673155248165130615234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"[Speaker:SCOUSE] It's okay to apologise.\",\"start\":5799395,\"end\":5800882,\"confidence\":0.67810559999999997504716020557680167257785797119140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So I just got, um, not really, so I've never\\u2014 sorry, not really, as I have never been near a care situation with my kids.\",\"start\":5826847,\"end\":5834314,\"confidence\":0.64837277000000004267832309778896160423755645751953125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"They've had a great upbringing and education.\",\"start\":5834635,\"end\":5836321,\"confidence\":0.9091279500000000179937842403887771070003509521484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I was a strict parent but for all the right reasons.\",\"start\":5836385,\"end\":5838938,\"confidence\":0.6813282000000000504513764099101535975933074951171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I do not trust social workers.\",\"start\":5839436,\"end\":5840720,\"confidence\":0.9628910999999999997811528373858891427516937255859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I will not let them near my doorstep.\",\"start\":5840816,\"end\":5842406,\"confidence\":0.7003693600000000518690512762987054884433746337890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I have a friend who is a social worker and I will not associate myself with them.\",\"start\":5842807,\"end\":5846372,\"confidence\":0.92376303999999997973446852483903057873249053955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So my friend's wife she's a social worker.\",\"start\":5846436,\"end\":5849807,\"confidence\":0.85021347000000002669395371412974782288074493408203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And I know it's wrong, but it's the whole stigma, the word social worker, you know what I mean?\",\"start\":5850193,\"end\":5857078,\"confidence\":0.84798779999999995826698295786627568304538726806640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":5857415,\"end\":5857463,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And I've seen the destruction and chaos they've caused in many people's lives.\",\"start\":5857511,\"end\":5861572,\"confidence\":0.95923393999999995163108224005554802715778350830078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I mean, I've looked at all these child abuse cases and Orkney and things that have happened, and the social workers have been to blame.\",\"start\":5861716,\"end\":5867976,\"confidence\":0.85277709999999995460484569775871932506561279296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"That's by the by, but what they've did to me personally, you know what I mean, Yeah, they can fuck off as far as I'm concerned.\",\"start\":5868666,\"end\":5876548,\"confidence\":0.8004772700000000185127646545879542827606201171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"The whole system is dead and buried and will never be resurrected in my life.\",\"start\":5876692,\"end\":5881879,\"confidence\":0.972523699999999990950527717359364032745361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Never.\",\"start\":5882296,\"end\":5882633,\"confidence\":0.43164802000000002113466734954272396862506866455078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Can you just clarify something for me?\",\"start\":5909970,\"end\":5911534,\"confidence\":0.80843096999999997098740323053789325058460235595703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You just stated that\\u2014 oh, hold on.\",\"start\":5912856,\"end\":5914533,\"confidence\":0.61161060000000000425046664531691931188106536865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You said something then about like, um, if it's up to you, like about resurrecting something.\",\"start\":5918620,\"end\":5924478,\"confidence\":0.916661139999999985406020641676150262355804443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Um, in relation to social work and social workers, what was that again?\",\"start\":5926560,\"end\":5930076,\"confidence\":0.77527639999999997666435547216678969562053680419921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you just repeat it?\",\"start\":5930124,\"end\":5930866,\"confidence\":0.7163189599999999490620439246413297951221466064453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The only thing that's resurrected now is to speak to you about it.\",\"start\":5932243,\"end\":5934723,\"confidence\":0.8513058399999999803497985340072773396968841552734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, okay.\",\"start\":5934853,\"end\":5935404,\"confidence\":0.5817293500000000339156258633011020720005035400390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Sorry, it would, it would be buried, gone.\",\"start\":5936765,\"end\":5939650,\"confidence\":0.6193138400000000043377212932682596147060394287109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But I mean, you can probably hear from my tone, I'm getting so angry.\",\"start\":5941570,\"end\":5944120,\"confidence\":0.85523409999999999708819586885510943830013275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, just thinking about these people and what they've done, you know what I mean?\",\"start\":5944509,\"end\":5949366,\"confidence\":0.5142421999999999826513885636813938617706298828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So many children have been scarred by this.\",\"start\":5951500,\"end\":5954792,\"confidence\":0.9616915999999999797864802530966699123382568359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"When I say I've lost a friend through this\\u2014 yeah, I do apologise.\",\"start\":5954872,\"end\":5960395,\"confidence\":0.738547150000000041103476178250275552272796630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"My condolences.\",\"start\":5960508,\"end\":5961150,\"confidence\":0.5363594000000000416861212215735577046871185302734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, listen, that's years and years ago, but again, it's the life that could have been saved.\",\"start\":5961535,\"end\":5965245,\"confidence\":0.5159171000000000173457692653755657374858856201171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, of course.\",\"start\":5965790,\"end\":5966481,\"confidence\":0.5765856499999999495997826670645736157894134521484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Hold on, I'm just finishing up the punctuation and grammar on this and I'll read it back to you just to make sure everything's right.\",\"start\":6004804,\"end\":6012084,\"confidence\":0.77643114000000001961865336852497421205043792724609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Just because we've gone over like quite a bit of the time period, so like I probably will lose the transcript on this.\",\"start\":6012581,\"end\":6017536,\"confidence\":0.6115093000000000333926664097816683351993560791015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So I just want to make sure everything is crystal clear.\",\"start\":6017601,\"end\":6019733,\"confidence\":0.50402959999999996654196365852840244770050048828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So I just put not really, as I've never been in a care situation with my kids.\",\"start\":6020150,\"end\":6023470,\"confidence\":0.61181859999999999022435304141254164278507232666015625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"They had a great upbringing and education.\",\"start\":6023983,\"end\":6025539,\"confidence\":0.92426379999999996872617202825495041906833648681640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I was a strict parent, but for all the right reasons.\",\"start\":6025587,\"end\":6027639,\"confidence\":0.710311059999999994118979884660802781581878662109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I do not trust social workers.\",\"start\":6028153,\"end\":6029294,\"confidence\":0.9628910999999999997811528373858891427516937255859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I will not let them near my doorstep.\",\"start\":6029342,\"end\":6030803,\"confidence\":0.7003693600000000518690512762987054884433746337890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I had a friend whose wife is a social worker and I will not associate myself with them.\",\"start\":6031189,\"end\":6034739,\"confidence\":0.9135644400000000331374394590966403484344482421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I know it's wrong, but it's the whole stigma of the word social worker.\",\"start\":6035140,\"end\":6037967,\"confidence\":0.89779050000000004683187171394820325076580047607421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I've seen firsthand the effects that they've had on people's lives in regards to what's happened to me and the social workers' involvement.\",\"start\":6038417,\"end\":6044456,\"confidence\":0.5578914999999999846380660528666339814662933349609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They can all fuck off for as I'm concerned.\",\"start\":6044761,\"end\":6046721,\"confidence\":0.92365019999999997679651642101816833019256591796875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"The only time it is resurrected in my life is speaking to you today.\",\"start\":6047106,\"end\":6050785,\"confidence\":0.50608087000000001598465360075351782143115997314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I have buried this.\",\"start\":6051283,\"end\":6052021,\"confidence\":0.5157907600000000147844048115075565874576568603515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I'm angry with what has happened.\",\"start\":6052102,\"end\":6053515,\"confidence\":0.9741428500000000045844217311241663992404937744140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"To not only me but every other child.\",\"start\":6053612,\"end\":6055800,\"confidence\":0.72028879999999995131787500213249586522579193115234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I lost a friend because of this.\",\"start\":6056251,\"end\":6057361,\"confidence\":0.92253923000000004339682391218957491219043731689453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was a long time ago, but this is a life that could have been saved.\",\"start\":6057474,\"end\":6060499,\"confidence\":0.52728529999999995681037034955807030200958251953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yep.\",\"start\":6062076,\"end\":6062141,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then finally, in relation to the impact of your life, what impact has this had on your life overall, and what do you think may have been different if it had not happened?\",\"start\":6062254,\"end\":6070635,\"confidence\":0.8348082999999999476159473488223738968372344970703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What could have been different?\",\"start\":6072280,\"end\":6073113,\"confidence\":0.8327099700000000215283080251538194715976715087890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Well, hopefully nothing could have been different because I love the life I've got now.\",\"start\":6074820,\"end\":6079053,\"confidence\":0.96135724000000000177834635906037874519824981689453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But I could have left.\",\"start\":6082177,\"end\":6082848,\"confidence\":0.6892146500000000397534449803060851991176605224609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I could have been deprived of an education, and that's so important.\",\"start\":6082897,\"end\":6090541,\"confidence\":0.462393459999999978382589915781863965094089508056640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"But because of my strong will, I mean, I've got a cracking job.\",\"start\":6093600,\"end\":6097295,\"confidence\":0.89272505000000001995630327655817382037639617919921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm in a senior management role now.\",\"start\":6097343,\"end\":6098796,\"confidence\":0.88055859999999996912123378933756612241268157958984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm on 80 grand a year, you know what I mean?\",\"start\":6099118,\"end\":6101991,\"confidence\":0.71046609999999998930064748492441140115261077880859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's fantastic.\",\"start\":6102104,\"end\":6102814,\"confidence\":0.97070369999999994714556805774918757379055023193359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I own my house, I've got cracking cars, and I don't want for nothing, and this is not about money, not about money at all.\",\"start\":6103139,\"end\":6110063,\"confidence\":0.45346140000000001446522901460411958396434783935546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":6110402,\"end\":6110611,\"confidence\":0.493618669999999981623517442130832932889461517333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But that's what the care system has done for me.\",\"start\":6111659,\"end\":6113223,\"confidence\":0.6636784000000000016683543435647152364253997802734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's me that's done that for me, and only me.\",\"start\":6113352,\"end\":6116513,\"confidence\":0.61516654000000003943426918340264819562435150146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That was the path I took when I turned 20, when I left Edinburgh, and I've done it mainly to prove my family wrong.\",\"start\":6117787,\"end\":6126333,\"confidence\":0.58834140000000001435864760424010455608367919921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's actually astounding how much spite can be such a motivating factor.\",\"start\":6135322,\"end\":6140519,\"confidence\":0.427028569999999996209538721814169548451900482177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Honestly, you've no idea.\",\"start\":6141150,\"end\":6142608,\"confidence\":0.528420749999999994628296917653642594814300537109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I just didn't want to become a statistic, to be honest with you.\",\"start\":6149136,\"end\":6151236,\"confidence\":0.4971977499999999938751216177479363977909088134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":6151600,\"end\":6151716,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"So I just put, well, hopefully nothing but Nothing could have been different as I love the life I have right now, but I was deprived of an education, which is incredibly important.\",\"start\":6157244,\"end\":6190996,\"confidence\":0.7388612599999999641653403159580193459987640380859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"However, because of my strict regime, I have done so well for myself.\",\"start\":6191349,\"end\":6194769,\"confidence\":0.94669217000000005501902933247038163244724273681640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I have a cracking job, nice cars, and a wonderful family.\",\"start\":6194866,\"end\":6197917,\"confidence\":0.98364039999999997032631426918669603765010833740234375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"This is all due to me, my actions, and my determination.\",\"start\":6198254,\"end\":6201417,\"confidence\":0.63286849999999994498267597009544260799884796142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I wanted to prove everyone wrong and prevent it being another statistic.\",\"start\":6201850,\"end\":6205816,\"confidence\":0.61227125000000004462208380573429167270660400390625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yep, spot on.\",\"start\":6206443,\"end\":6208016,\"confidence\":0.54538034999999995822150822277762927114963531494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm just going to answer some questions now, which is just in relation to, for me, um, Do you know if there's any letters, photographs, reports, inquiry evidence, apologies, decisions, or previous correspondence made to support any evidence and supporting information what you've given today?\",\"start\":6210989,\"end\":6244900,\"confidence\":0.87565539999999997267110529719502665102481842041015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, nothing at all.\",\"start\":6244950,\"end\":6246630,\"confidence\":0.58648480000000002831939127645455300807952880859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's fine.\",\"start\":6246630,\"end\":6247590,\"confidence\":0.62647339999999995807655750468256883323192596435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, nothing.\",\"start\":6247590,\"end\":6249310,\"confidence\":0.51980579999999998452864247155957855284214019775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Could any sibling, former resident, relative, friend, or professional provide a supporting statement?\",\"start\":6249310,\"end\":6254320,\"confidence\":0.909311699999999945021045277826488018035888671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, no, nobody, nobody was here.\",\"start\":6255410,\"end\":6258130,\"confidence\":0.5510534000000000265373500951682217419147491455078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, nobody was here.\",\"start\":6258130,\"end\":6259630,\"confidence\":0.5232031999999999793971028339001350104808807373046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And, and I say because it's a taboo subject, you're not exactly going to come out homeless, started donating to your mum, you've been abused, are you?\",\"start\":6259630,\"end\":6264870,\"confidence\":0.752187970000000039050291888997890055179595947265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, of course not.\",\"start\":6264870,\"end\":6266490,\"confidence\":0.474833820000000017547137076689978130161762237548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So now it's just in relation to previous claims, application, or payments.\",\"start\":6266490,\"end\":6269970,\"confidence\":0.76515500000000002955857780762016773223876953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Have you previously made any civil claim, um, criminal injuries claim, a redress application, a complaint, police report, increase statement, or claim to any other scheme about this abuse?\",\"start\":6269970,\"end\":6281610,\"confidence\":0.58826190000000000424051904701627790927886962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What you said, you're the first person I've talked about it in 40-odd years, so you're very privileged, I'll tell you.\",\"start\":6281610,\"end\":6286970,\"confidence\":0.50839489999999998293134240157087333500385284423828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Oh yeah, very much.\",\"start\":6287450,\"end\":6288430,\"confidence\":0.61115766000000004698478051068377681076526641845703125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I do feel very much So you've actually done such a fantastic job, if I'm being honest with you, Richard.\",\"start\":6288430,\"end\":6292964,\"confidence\":0.95634779999999997013304664505994878709316253662109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Like, this is something more obviously is a very distressing and traumatic thing to speak about, but you've been able to conduct yourself very eloquently and also express yourself and give such detailed description that, like, I know this might sound a bit crazy, but like, I'm actually looking forward to drafting this statement up because you've just provided so much information.\",\"start\":6293092,\"end\":6315161,\"confidence\":0.48948318000000001770644075804739259183406829833984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"It's just going to be easy.\",\"start\":6315226,\"end\":6316139,\"confidence\":0.7934229999999999893844915277441032230854034423828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I'm going to be able to fly through this.\",\"start\":6316187,\"end\":6317886,\"confidence\":0.77578469999999999373585524153895676136016845703125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"So again, I am glad that you've been able to finally speak about this and be a little bit open.\",\"start\":6318720,\"end\":6326414,\"confidence\":0.94270324999999999260325012073735706508159637451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And obviously, as you stated, we're here to try and get you the recognition and also the acknowledgement and apology, what you do deserve.\",\"start\":6326624,\"end\":6334236,\"confidence\":0.4955769500000000160611079991213046014308929443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Obviously, I know you stated that you haven't got any interest in relation to the money, but from what I can tell you now, that looking from our system and looking at provisional value of obviously your records, the statement what you've given today, you're estimated at a level 5.\",\"start\":6334609,\"end\":6354760,\"confidence\":0.67800830000000000818971557237091474235057830810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So that's anywhere between \\u00a380,000 to \\u00a3100,000.\",\"start\":6354760,\"end\":6358210,\"confidence\":0.87994369999999999532036554228398017585277557373046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But that's obviously\\u2014 I can't say for right now that that's a guaranteed figure.\",\"start\":6358540,\"end\":6363450,\"confidence\":0.57638350000000004857980684391804970800876617431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But that is something what we believe that this level is going to be at.\",\"start\":6364900,\"end\":6369810,\"confidence\":0.85165400000000002211919536421191878616809844970703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But it will all be down to the Scottish Redress Panel.\",\"start\":6370040,\"end\":6372540,\"confidence\":0.8397957700000000524909182786359451711177825927734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"In relation to that anyway?\",\"start\":6372570,\"end\":6374190,\"confidence\":0.84657590000000004781810503118322230875492095947265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It doesn't excite me.\",\"start\":6374190,\"end\":6375750,\"confidence\":0.96864229999999995612824932322837412357330322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, of course not.\",\"start\":6375750,\"end\":6377900,\"confidence\":0.474833820000000017547137076689978130161762237548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Maybe 40 years ago it might have, you know what I mean?\",\"start\":6378070,\"end\":6379960,\"confidence\":0.81546010000000002104769691868568770587444305419921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But now I don't give a shit really.\",\"start\":6380010,\"end\":6383100,\"confidence\":0.78211240000000004091162963959504850208759307861328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think what\\u2014 you've no idea how this has made me feel now, just be talking to you.\",\"start\":6383790,\"end\":6388930,\"confidence\":0.5810104000000000379344555767602287232875823974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm not going to go run and speak to my wife when I go back home, but I think through time I might.\",\"start\":6389070,\"end\":6394480,\"confidence\":0.71571810000000002371933760514366440474987030029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I might do that.\",\"start\":6394530,\"end\":6396770,\"confidence\":0.767580029999999968737256494932807981967926025390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think it's one of those, I think now, like, not only for this for you isn't mainly to get anything back is in form of a compensation.\",\"start\":6396770,\"end\":6404516,\"confidence\":0.7248121499999999883812051848508417606353759765625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I feel as though this is perfect for you in regards to your closure.\",\"start\":6404950,\"end\":6408691,\"confidence\":0.94557849999999998846789139861357398331165313720703125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I feel like now that you've been able to take a detailed account of what happened, and obviously it's a bit easier speaking to me today because you can't put a name to my face.\",\"start\":6409124,\"end\":6420203,\"confidence\":0.51795230000000003212079491277108900249004364013671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No, sorry, you can't put a face to my name.\",\"start\":6420363,\"end\":6422226,\"confidence\":0.6974424999999999652544602213311009109020233154296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So yeah, it's one of those where like you probably would feel a bit more comfortable to speaking about it and being able to talk.\",\"start\":6422354,\"end\":6429560,\"confidence\":0.62593310000000002002451537919114343822002410888671875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"And obviously, as I said, I'm very grateful for you to be able to do that, not only just for obviously my job and being able to do this for you, but also I'm thankful that you've done it for not for yourself really, because I feel as though this would be the start of something for you where you'd be able to\\u2014 Well, I've been interested in it.\",\"start\":6429560,\"end\":6447260,\"confidence\":0.93965715000000005208136144574382342398166656494140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I mean, to be honest with you, I don't think anybody's ever going to be alive that's caused any of this, and I don't think any repercussions is ever going to happen to these guys.\",\"start\":6447260,\"end\":6456600,\"confidence\":0.91766519999999995871320379592361859977245330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And I've accepted that, you know what I mean?\",\"start\":6457043,\"end\":6458537,\"confidence\":0.67696630000000002080895455947029404342174530029296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"But I think what makes me happy is that the government has realised there's been a problem.\",\"start\":6460160,\"end\":6465077,\"confidence\":0.84144633999999995932483898286591283977031707763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"[Speaker] Of course.\",\"start\":6465077,\"end\":6465960,\"confidence\":0.826923199999999969378450259682722389698028564453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"[Speaker] A bit late, but I mean, hopefully now the kids that are going on my journey, you know what I mean, that's what it is, it's been my journey, they'll get the care and the need and thrive, you know what I mean, that I never got.\",\"start\":6465960,\"end\":6480262,\"confidence\":0.54568450000000001676170313658076338469982147216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"[Speaker] Yeah.\",\"start\":6480262,\"end\":6480986,\"confidence\":0.79770070000000004029061528854072093963623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"[Speaker] And that matters.\",\"start\":6480986,\"end\":6482449,\"confidence\":0.83174555999999999489347146663931198418140411376953125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Believe me, that matters.\",\"start\":6482730,\"end\":6484190,\"confidence\":0.7692963999999999913370629656128585338592529296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Of course.\",\"start\":6484190,\"end\":6484690,\"confidence\":0.5551795999999999953189444568124599754810333251953125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"And you've done an absolute fantastic job in raising your family as well, especially considering everything what you've been through.\",\"start\":6484690,\"end\":6490140,\"confidence\":0.9579243699999999694938423999701626598834991455078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Obviously, something you should be very, very proud of what you've managed to do.\",\"start\":6490230,\"end\":6493940,\"confidence\":0.92372054000000003437520490479073487222194671630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":6494330,\"end\":6494470,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I suppose if anything, I can thank for what happened to me for that.\",\"start\":6494470,\"end\":6497470,\"confidence\":0.76478195000000004366569328340119682252407073974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":6497470,\"end\":6498570,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"In a perverse kind of way.\",\"start\":6498570,\"end\":6500220,\"confidence\":0.60225399999999995603872093852260150015354156494140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Well, really, it's more of thanking yourself that you was able to have that, you know, that mental fortitude to be able to tell yourself that you've got a plan I'm going to stick with it and I'm going to show everyone that obviously you deserve better.\",\"start\":6500610,\"end\":6512721,\"confidence\":0.70682780000000000608650907452101819217205047607421875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"And you did get better, then that was all from your own doing.\",\"start\":6513266,\"end\":6517086,\"confidence\":0.768944559999999999178044163272716104984283447265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Like, you became, obviously, um, without, um, sounding a bit too much like, at the end of the day, um, you, you are older than me, but you became your own, your own man essentially at that time.\",\"start\":6517214,\"end\":6527484,\"confidence\":0.77680570000000004338147618909715674817562103271484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No guidance, nothing at all.\",\"start\":6527629,\"end\":6529602,\"confidence\":0.50486050000000004533973196885199286043643951416015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And a lot of people within this Scottish region has not been able to do that.\",\"start\":6529795,\"end\":6534834,\"confidence\":0.61199455999999996524962853072793222963809967041015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And I can is that right?\",\"start\":6534914,\"end\":6536680,\"confidence\":0.62727089999999996461355067367549054324626922607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I can imagine.\",\"start\":6536920,\"end\":6537482,\"confidence\":0.6247310999999999836518327356316149234771728515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yeah, it could have gone a lot worse.\",\"start\":6537899,\"end\":6539922,\"confidence\":0.91753790000000001736424337650532834231853485107421875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"You've probably got one of the best outcomes I've ever seen so far coming from this.\",\"start\":6539970,\"end\":6545844,\"confidence\":0.98033340000000002145696953448350541293621063232421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":6546181,\"end\":6546406,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Which in a little way, obviously, you probably may feel a little bit lucky from the outcome.\",\"start\":6546727,\"end\":6552408,\"confidence\":0.64805889999999999329105548895313404500484466552734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I do, yeah, I do.\",\"start\":6552890,\"end\":6554045,\"confidence\":0.5086131000000000401684019379899837076663970947265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And as I say, if I had done education at school and I'd done mainstream school, I don't know where I would be.\",\"start\":6555136,\"end\":6560882,\"confidence\":0.56575036000000000768750396673567593097686767578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'd probably be still in Edinburgh.\",\"start\":6560914,\"end\":6561364,\"confidence\":0.81930689999999994910240275203250348567962646484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know.\",\"start\":6561300,\"end\":6562420,\"confidence\":0.56667310000000004066578185302205383777618408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know.\",\"start\":6562420,\"end\":6562940,\"confidence\":0.56667310000000004066578185302205383777618408203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't even want to think what happened then, you know.\",\"start\":6563480,\"end\":6566100,\"confidence\":0.86988969999999998794493194509414024651050567626953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, it didn't happen, and what did happen I've had to deal with, and again, I've done a bloody good job of it.\",\"start\":6566100,\"end\":6572310,\"confidence\":0.448070259999999997990727251817588694393634796142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I know I have.\",\"start\":6572540,\"end\":6573630,\"confidence\":0.6445688000000000528189048054628074169158935546875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"You've done a fantastic job, I must admit, honestly.\",\"start\":6573840,\"end\":6576000,\"confidence\":0.96251929999999996656612211154424585402011871337890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Thank you.\",\"start\":6576000,\"end\":6577080,\"confidence\":0.8529649999999999732125388618442229926586151123046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So we're literally just near the last few questions now, yeah, and we should be able to fly through.\",\"start\":6577080,\"end\":6582210,\"confidence\":0.50521724999999995109334349763230420649051666259765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But just in relation to that past question, what I asked, did you receive any payment, apology, settlement, or decision, or any signed waivers waiver or discharge, and do you have any copies?\",\"start\":6582500,\"end\":6591918,\"confidence\":0.86534440000000001358415602226159535348415374755859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Nope, nothing at all, nothing.\",\"start\":6592373,\"end\":6594000,\"confidence\":0.557616349999999982856024871580302715301513671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Nope.\",\"start\":6594309,\"end\":6594455,\"confidence\":0.48655769999999998187689698170288465917110443115234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So now it's just for the reason for applying.\",\"start\":6594959,\"end\":6596228,\"confidence\":0.78425204999999997834692067044670693576335906982421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Why are you applying to the Scottish Readjust Scheme, and what would you like to come from telling your storey today?\",\"start\":6597520,\"end\":6602058,\"confidence\":0.8927581300000000386063447876949794590473175048828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Education.\",\"start\":6604696,\"end\":6605248,\"confidence\":0.66585850000000001980282604563399218022823333740234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But I think, I think that's out there already.\",\"start\":6606173,\"end\":6607552,\"confidence\":0.78827020000000003197015985278994776308536529541015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think that's why they've created this scheme.\",\"start\":6607617,\"end\":6609354,\"confidence\":0.6193030999999999952621010379516519606113433837890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I think whoever reads this, I don't think they'll be shocked by it because they'll have read a lot worse.\",\"start\":6611384,\"end\":6615664,\"confidence\":0.84905980000000003116156221949495375156402587890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But now is the time to do it.\",\"start\":6618235,\"end\":6620983,\"confidence\":0.52062920000000001419238060407224111258983612060546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You just\\u2014 I just say nobody can be punished for this, but it's just the time, you know what I mean?\",\"start\":6621112,\"end\":6629694,\"confidence\":0.515949369999999962743686410249210894107818603515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"If you had spoke to me 2 years ago, I would have told you piss off, absolutely no chance, you know what I mean?\",\"start\":6630289,\"end\":6634186,\"confidence\":0.80290680000000003158078243359341286122798919677734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But the time in my life now, I'm nearly 60, you know what I mean?\",\"start\":6634397,\"end\":6637441,\"confidence\":0.73562545000000001405027205692022107541561126708984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"And I feel now I should, and it's just time.\",\"start\":6637636,\"end\":6641328,\"confidence\":0.642967300000000019366552805877290666103363037109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, the time is right.\",\"start\":6641430,\"end\":6642656,\"confidence\":0.6884616599999999753123347545624710619449615478515625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"It really is right to do that.\",\"start\":6643221,\"end\":6644609,\"confidence\":0.62619579999999996910986510556540451943874359130859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, and it should be.\",\"start\":6644980,\"end\":6645706,\"confidence\":0.6405442999999999553750740233226679265499114990234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, I should be shouting it from the roof.\",\"start\":6645803,\"end\":6647772,\"confidence\":0.58685905000000004871907322012702934443950653076171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":6648385,\"end\":6648579,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"In a strange kind of way, you know what I mean?\",\"start\":6648885,\"end\":6651641,\"confidence\":0.6982161000000000061760374592267908155918121337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But\\u2014 The next question would be, what would an acknowledgement mean to you, Richard?\",\"start\":6651886,\"end\":6696130,\"confidence\":0.892361460000000050740709411911666393280029296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I think now it'd be pretty much meaningless, to be honest with you.\",\"start\":6697543,\"end\":6702055,\"confidence\":0.66925069999999997616413338619167916476726531982421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It's like the horse is bolted, you know what I mean, after the steel door's been left open.\",\"start\":6702135,\"end\":6705636,\"confidence\":0.56504900000000002346922656215610913932323455810546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It's happened because none of the people\\u2014 again, none of the people involved will ever have a repercussion of what they've done.\",\"start\":6706149,\"end\":6715029,\"confidence\":0.676378900000000005121592039358802139759063720703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So they can stand on the highest hill in the world and shout, \\\"I'm sorry, Richard.\\\" I just laugh at them, you know what I mean?\",\"start\":6718339,\"end\":6725296,\"confidence\":0.444407759999999985023322324195760302245616912841796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Because it's somebody apologising that hasn't been through that, that hasn't, I'm presuming, you know what I mean, they're just reading my storey.\",\"start\":6729172,\"end\":6736432,\"confidence\":0.5160622599999999948749973555095493793487548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And that's what it is, it's my life they're reading.\",\"start\":6737239,\"end\":6739302,\"confidence\":0.58948860000000002923314923464204184710979461669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I think it'd be kind of, I don't think they should apologise on behalf of somebody else.\",\"start\":6740058,\"end\":6745915,\"confidence\":0.62365097000000002669395371412974782288074493408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Else, but somebody has to take ownership from it.\",\"start\":6746205,\"end\":6748081,\"confidence\":0.7733746999999999705011077821836806833744049072265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I understand that.\",\"start\":6748391,\"end\":6749223,\"confidence\":0.64772739999999995319512891001068055629730224609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"But it is meaningless now.\",\"start\":6779016,\"end\":6779946,\"confidence\":0.732938050000000007599965101690031588077545166015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It is meaningless now, to be honest with you.\",\"start\":6780299,\"end\":6782176,\"confidence\":0.58221069999999996991135731150279752910137176513671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It's happened now, and none of the people who were responsible will ever be accountable.\",\"start\":6782224,\"end\":6786139,\"confidence\":0.91425089999999997747437419093330390751361846923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You can stand on the highest hill and shout, sorry Richard, I would just laugh at that.\",\"start\":6786572,\"end\":6789604,\"confidence\":0.5075372000000000216601847569108940660953521728515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I would understand that.\",\"start\":6790085,\"end\":6790823,\"confidence\":0.6973135999999999778964365759748034179210662841796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I understand that someone has to take ownership, but those responsible will never face the consequences.\",\"start\":6791048,\"end\":6795283,\"confidence\":0.71474559999999998094466491238563321530818939208984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yep, yeah, it's too late.\",\"start\":6795861,\"end\":6797481,\"confidence\":0.49537379999999997526316519724787212908267974853515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It's far too late to be doing this, something that happened all these years ago.\",\"start\":6797658,\"end\":6800807,\"confidence\":0.8562486000000000263554511548136360943317413330078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And finally, is there anything else you want Rejoice Scotland to understand about what happened or the harm that you have lived with?\",\"start\":6810896,\"end\":6816728,\"confidence\":0.496785819999999989082795082140364684164524078369140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Again, I revert back to the previous question.\",\"start\":6818754,\"end\":6820597,\"confidence\":0.8630912299999999870436795390560291707515716552734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What are they going to do with it?\",\"start\":6821102,\"end\":6822195,\"confidence\":0.84683900000000000840572056404198519885540008544921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Ken, are they going to say, oh, we're so sorry?\",\"start\":6823340,\"end\":6824840,\"confidence\":0.5793730999999999742300360594526864588260650634765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Hear it again, it's just bollocks as far as I'm concerned, you know.\",\"start\":6824880,\"end\":6828720,\"confidence\":0.8568635000000000001563194018672220408916473388671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I mean, somebody who's in their 30s and their 40s trying to deal with something that happened 30 years ago, it's\\u2014 they're doing it as a job.\",\"start\":6828720,\"end\":6835340,\"confidence\":0.495446439999999987957579605790670029819011688232421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, Ken, they don't care.\",\"start\":6836060,\"end\":6838660,\"confidence\":0.50625335999999998559673031195416115224361419677734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They'll go to bed tonight and they'll sleep, no problem.\",\"start\":6838660,\"end\":6840980,\"confidence\":0.574272749999999998493649400188587605953216552734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What happened to me, they\\u2014 you know, I mean, it's just a job to them, that's all it is.\",\"start\":6840980,\"end\":6845080,\"confidence\":0.6796003999999999933834260446019470691680908203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"They've not experienced what I've went through, and for them to try and\\u2014 and then for them to try and do something about that now, well As I say, it's too late.\",\"start\":6845080,\"end\":6852867,\"confidence\":0.5502702999999999899927161095547489821910858154296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Far too late.\",\"start\":6853509,\"end\":6854101,\"confidence\":0.6724143000000000203186800717958249151706695556640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And again, I think that's just a bit of resentment on my behalf there.\",\"start\":6855962,\"end\":6858577,\"confidence\":0.785060300000000044207126848050393164157867431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"[Speaker] Yeah.\",\"start\":6858577,\"end\":6859288,\"confidence\":0.79770070000000004029061528854072093963623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So again, I refer back to the previous question.\",\"start\":6888980,\"end\":6891125,\"confidence\":0.8636443000000000314031467496533878147602081298828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What can you do about it?\",\"start\":6891190,\"end\":6892029,\"confidence\":0.79031664000000001468748678234987892210483551025390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You can say sorry, but it means nothing.\",\"start\":6892142,\"end\":6894271,\"confidence\":0.7887214000000000169166014529764652252197265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"A load of bollocks for them to now only start trying to do something about it.\",\"start\":6894416,\"end\":6898256,\"confidence\":0.886681559999999979737594912876375019550323486328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It's too late.\",\"start\":6898369,\"end\":6899095,\"confidence\":0.67313933000000003570306716937921009957790374755859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Again, this may just be, just be my resentment on behalf of the care system.\",\"start\":6899433,\"end\":6904379,\"confidence\":0.7778205000000000257642795986612327396869659423828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Those that are meant to care have failed.\",\"start\":6911735,\"end\":6913641,\"confidence\":0.75871020000000000127471366795361973345279693603515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I just added that.\",\"start\":6921299,\"end\":6924599,\"confidence\":0.76594364999999997589696931754588149487972259521484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So finally, Richard, it's just a closing\\u2014 well, a closing and welfare cheque.\",\"start\":6925469,\"end\":6928619,\"confidence\":0.74590707000000000537198729944066144526004791259765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Is there anything important that we have not covered our wording that you wanted to handle correctly?\",\"start\":6929040,\"end\":6933041,\"confidence\":0.52449369999999995162198729303781874477863311767578125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No, no, you've been absolutely fantastic.\",\"start\":6933836,\"end\":6936058,\"confidence\":0.895974339999999980221900841570459306240081787109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"You've delivered this like absolutely fantastic.\",\"start\":6936204,\"end\":6938215,\"confidence\":0.9597900999999999793743654663558118045330047607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"How are you feeling after discussing this, and do you feel safe to end the call?\",\"start\":6949490,\"end\":6952362,\"confidence\":0.8719302399999999675372919227811507880687713623046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, yeah, no, no, I'm not\\u2014 I feel good actually.\",\"start\":6953362,\"end\":6956169,\"confidence\":0.91243320000000005531859414986683987081050872802734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I feel good.\",\"start\":6956542,\"end\":6956878,\"confidence\":0.9670381999999999589334720440092496573925018310546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I feel, and yeah, it's your job, I feel you've listened and you've extracted the right information.\",\"start\":6957359,\"end\":6962582,\"confidence\":0.63340589999999996617674469234771095216274261474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know what I mean?\",\"start\":6963576,\"end\":6963880,\"confidence\":0.67174845999999999168750264288973994553089141845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You're not a robot.\",\"start\":6964217,\"end\":6965066,\"confidence\":0.6254865499999999745028844699845649302005767822265625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"You're, yeah, yeah, I feel you've got compassion behind you.\",\"start\":6965354,\"end\":6969104,\"confidence\":0.61255610000000004777831463798065669834613800048828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, it's made this whole process far easier.\",\"start\":6969985,\"end\":6972389,\"confidence\":0.91578689999999995929869101018994115293025970458984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, we're here to try and get the best possible outcome for you.\",\"start\":6973190,\"end\":6976539,\"confidence\":0.7899621999999999477637402378604747354984283447265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, yeah.\",\"start\":6976635,\"end\":6977324,\"confidence\":0.493536470000000004887397153652273118495941162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Obviously most of the time, um, you're not alone being the one who, but with saying like the money means nothing like a lot of people feel the same.\",\"start\":6977452,\"end\":6986318,\"confidence\":0.5788413999999999504098013858310878276824951171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And it is, yeah, it is more obviously the acknowledgement and the more of the panel admitting fault and taking accountability more than anything.\",\"start\":6986495,\"end\":6996758,\"confidence\":0.72838630000000004205418235869728960096836090087890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think they've done that already by creating this system.\",\"start\":6997433,\"end\":7000645,\"confidence\":0.652994749999999957168483888381160795688629150390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"They know there's been problems, you know what I mean?\",\"start\":7001529,\"end\":7003697,\"confidence\":0.555908300000000021867663235752843320369720458984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":7004083,\"end\":7004581,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But to the extent I don't think they do, and I don't think they ever will know.\",\"start\":7004661,\"end\":7007504,\"confidence\":0.52182454000000000338133077093516476452350616455078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't think you'll speak to half the people involved to be honest with you.\",\"start\":7007937,\"end\":7010870,\"confidence\":0.62608980000000002963389533761073835194110870361328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"A lot of them have been dead by now, so you have no idea the true extent.\",\"start\":7011350,\"end\":7015690,\"confidence\":0.6323301999999999534196604145108722150325775146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"This is just a statistics exercise for them.\",\"start\":7015690,\"end\":7017810,\"confidence\":0.4909641000000000143899114846135489642620086669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That's all this is.\",\"start\":7018010,\"end\":7018750,\"confidence\":0.72435755000000001668780669206171296536922454833984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, and we're gonna\\u2014 when it comes in next year, there's also going to be the Church of England scheme.\",\"start\":7019290,\"end\":7025350,\"confidence\":0.8314712600000000453093207397614605724811553955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So really, yeah, so it's going to be even much.\",\"start\":7025730,\"end\":7027820,\"confidence\":0.5890476000000000045275783122633583843708038330078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And with the Scotland one, obviously the storeys that have been detailed to us so far, obviously quite traumatic, I imagine, just not only for the people to have experienced it, but just even ourselves, just to hear anything.\",\"start\":7028330,\"end\":7043410,\"confidence\":0.8335521999999999653852000847109593451023101806640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It is a shocking thing.\",\"start\":7043560,\"end\":7044560,\"confidence\":0.74410986999999995106236383435316383838653564453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":7045260,\"end\":7045940,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"With the individually assessed Scottish redress applications, you get that, you get \\u00a3100,000, because obviously, because they understand the severity of what's going on.\",\"start\":7045940,\"end\":7054620,\"confidence\":0.5722275999999999473999423571513034403324127197265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":7054620,\"end\":7055400,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"With the Church of England scheme, it's \\u00a3600,000.\",\"start\":7055400,\"end\":7059580,\"confidence\":0.86017980000000004991989044356159865856170654296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So it shows you\\u2014 yeah, exactly, it shows you how severe basically that's going to be.\",\"start\":7059580,\"end\":7064476,\"confidence\":0.74084870000000002665530018930439837276935577392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So obviously that's something more.\",\"start\":7065300,\"end\":7067048,\"confidence\":0.65449619999999997244088945080875419080257415771484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"At the end of the day, the role, what we're doing here, it's the job satisfaction obviously outweighs the storeys that we hear because what we know is that we're obviously doing a job to try and make, trying to give closure to a part of your life which obviously is very troubling.\",\"start\":7069150,\"end\":7086478,\"confidence\":0.7134818000000000548510570297366939485073089599609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And obviously if we're able to get you any compensation in relation to that, Brilliant.\",\"start\":7087402,\"end\":7091400,\"confidence\":0.578241400000000016490275811520405113697052001953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But obviously, yeah, it's just a bonus on top of it.\",\"start\":7091400,\"end\":7095200,\"confidence\":0.571794750000000018275159163749776780605316162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, more than anything, what we found is that the people who we're speaking to, they'd rather obviously know for sure that they're going to get this form of acknowledgement and to know that someone's being held accountable for it.\",\"start\":7095200,\"end\":7107500,\"confidence\":0.661204759999999946984416965278796851634979248046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, yeah.\",\"start\":7107500,\"end\":7108500,\"confidence\":0.493536470000000004887397153652273118495941162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And so is there someone you can contact for support, or would you like any support service details?\",\"start\":7108500,\"end\":7112800,\"confidence\":0.87231873999999998137155898803030140697956085205078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I've got\\u2014 I'm gonna meet a couple of colleagues now down at the bar.\",\"start\":7112800,\"end\":7115000,\"confidence\":0.83379996000000000666574351271265186369419097900390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm gonna have a gin and tonic.\",\"start\":7115000,\"end\":7115980,\"confidence\":0.59626199999999995871036162498057819902896881103515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm gonna go Chinese tonight.\",\"start\":7116200,\"end\":7117550,\"confidence\":0.5225921000000000038454572859336622059345245361328125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I'm over in Ireland on business, so yeah, I'm absolutely fine.\",\"start\":7117550,\"end\":7120950,\"confidence\":0.87760925000000000739674987926264293491840362548828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But certainly I'll probably not sleep much tonight either, but again, that's just standard for me.\",\"start\":7120950,\"end\":7125760,\"confidence\":0.589257499999999989626076057902537286281585693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And but all told, no, I'm not gonna jump off the windowsill.\",\"start\":7126330,\"end\":7129450,\"confidence\":0.57945999999999997509547711160848848521709442138671875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"And for my kids later on\\u2014 and actually one of my kids is here, he's one of my colleagues\\u2014 so no, it's just I'm fine, absolutely fine.\",\"start\":7129450,\"end\":7136830,\"confidence\":0.872820499999999999118927007657475769519805908203125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"No problem.\",\"start\":7136830,\"end\":7137690,\"confidence\":0.6486826999999999454615817739977501332759857177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What are you gonna offer the Chinese?\",\"start\":7137690,\"end\":7138520,\"confidence\":0.76662310000000000176356707015656866133213043212890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know yet, I've never been to a Chinese in Ireland, so see what happens.\",\"start\":7139190,\"end\":7142170,\"confidence\":0.7356141000000000484959628010983578860759735107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And see what the crack is like.\",\"start\":7143219,\"end\":7144850,\"confidence\":0.71112436000000001090626255972892977297306060791015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, yeah, there you go.\",\"start\":7144899,\"end\":7146272,\"confidence\":0.56665193999999996510297251006704755127429962158203125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Well, I hope they have a lovely evening.\",\"start\":7147127,\"end\":7148500,\"confidence\":0.96541149999999997799449147350969724357128143310546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But this is just the final question now, Richard.\",\"start\":7148613,\"end\":7151116,\"confidence\":0.81684789999999996013002601102925837039947509765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Has the next steps been explained to you?\",\"start\":7151439,\"end\":7153038,\"confidence\":0.8824305999999999539085138167138211429119110107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Not really, no, to be honest with you, no.\",\"start\":7154510,\"end\":7156111,\"confidence\":0.65346070000000000543849409950780682265758514404296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay, I will, um, what I'm going to do is I'm now going to explain the next step to you.\",\"start\":7156612,\"end\":7160897,\"confidence\":0.879389760000000020312427295721136033535003662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So I'm just going to answer that as yes.\",\"start\":7161285,\"end\":7163405,\"confidence\":0.70423716000000002868119963750359602272510528564453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Um, so what will happen now is that I'm going to go away and I'm going to obviously draught your witness statement.\",\"start\":7163809,\"end\":7170621,\"confidence\":0.70007527000000002725954573179478757083415985107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm going to make it detailed, going to detail it within your first-person narrative.\",\"start\":7170686,\"end\":7177589,\"confidence\":0.73830329999999999568416342299315147101879119873046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yep.\",\"start\":7178167,\"end\":7178328,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Because obviously this is your witness statement.\",\"start\":7178713,\"end\":7180383,\"confidence\":0.58388680000000003911253543265047483146190643310546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I am then going to go through and I'm going to corroborate what you've said within this witness statement today, and I'm going to match it with the GP records, what we've collected.\",\"start\":7181138,\"end\":7188491,\"confidence\":0.89259105999999999170313458307646214962005615234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yep.\",\"start\":7188668,\"end\":7188780,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm going to match it with your childcare records, what we've collected, that being from Edinburgh City Council.\",\"start\":7188844,\"end\":7193709,\"confidence\":0.8882529999999999592574795315158553421497344970703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Council, and also from the institution care setting called CMAB Care and Education.\",\"start\":7193790,\"end\":7199354,\"confidence\":0.90896969999999999156869989747065119445323944091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And following that, I will then make a bundle which will provide an exhibit sheet.\",\"start\":7200140,\"end\":7204631,\"confidence\":0.90888919999999995269490682403557002544403076171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It will provide an exhibit bundle of all relevant records which obviously corroborate what you've said today.\",\"start\":7204968,\"end\":7209939,\"confidence\":0.588527739999999965903043630532920360565185546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And once that has been drafted and been completed, it is going to be sent to you directly at the email address what we have on file, which is richard@scouselaw.co.uk.\",\"start\":7210645,\"end\":7219465,\"confidence\":0.89172430000000002525695208532852120697498321533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Adampervs.com.\",\"start\":7219706,\"end\":7221084,\"confidence\":0.730134300000000013852741176378913223743438720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That's correct.\",\"start\":7221228,\"end\":7221853,\"confidence\":0.50892539999999997224477965573896653950214385986328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, and so that'll be sent to over to you to have a look at, um, and for you to sign.\",\"start\":7222286,\"end\":7226821,\"confidence\":0.8960385299999999997311306287883780896663665771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And you sign and obviously just state that the information in the witness statement detailed is, um, correct, um, and the best of your ability.\",\"start\":7227237,\"end\":7235026,\"confidence\":0.67258435000000005299369831845979206264019012451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And once you've sent that back to us, we'll be then in a position where we'll have a WhatsApp meeting with you.\",\"start\":7235811,\"end\":7242477,\"confidence\":0.89649146999999995699681676342152059078216552734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"The meeting won't be with me, unfortunately.\",\"start\":7243423,\"end\":7245249,\"confidence\":0.8331235599999999852371956876595504581928253173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Currently, right?\",\"start\":7245330,\"end\":7246356,\"confidence\":0.8390696600000000504593344885506667196750640869140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It will be with our claims operations manager, which is Jay Taylor, and also it will be with the head solicitor here at MMA Legal.\",\"start\":7246420,\"end\":7255148,\"confidence\":0.95132815999999997824687625325168482959270477294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And it is not a long phone call whatsoever.\",\"start\":7255774,\"end\":7257796,\"confidence\":0.66167056999999995792194340538117103278636932373046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"All you'll need is a form of ID, be it passport or driving licence.\",\"start\":7258261,\"end\":7263154,\"confidence\":0.8726508600000000281937673207721672952175140380859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Just put the camera in front of your face like you're taking a selfie, show obviously the ID, and then on the call, the head solicitor will state if this is acceptable and if he's happy with that.\",\"start\":7264277,\"end\":7277157,\"confidence\":0.83314670000000001781614855644875206053256988525390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Once you've then verified, we will then submit your application to the Scottish Redress Panel.\",\"start\":7277670,\"end\":7282032,\"confidence\":0.9144058999999999937102757030515931546688079833984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"At the moment, we are unsure of the time period, what it's going to take for them to respond.\",\"start\":7282497,\"end\":7287788,\"confidence\":0.617094339999999963453092277632094919681549072265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We are currently under the impression that is anywhere between 8 to 12 weeks.\",\"start\":7288189,\"end\":7292150,\"confidence\":0.8913759999999999461550714840996079146862030029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So hopefully, if that's quick\\u2014 I wasn't expecting that answer.\",\"start\":7293144,\"end\":7296688,\"confidence\":0.56096833999999995423735299482359550893306732177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I know.\",\"start\":7297073,\"end\":7297345,\"confidence\":0.51317215000000004909708195555140264332294464111328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":7297634,\"end\":7298035,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Hopefully are going to come through quickly.\",\"start\":7298131,\"end\":7300022,\"confidence\":0.868785499999999988318677424103952944278717041015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And I do have a lot of, um, witness statements this week, just so you are aware.\",\"start\":7300439,\"end\":7305407,\"confidence\":0.88821125000000000770938868299708701670169830322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And I've also got, um, witness statements in the back what I'm still drafting as well.\",\"start\":7305887,\"end\":7310198,\"confidence\":0.91921679999999994503667721801321022212505340576171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Sure.\",\"start\":7310470,\"end\":7310791,\"confidence\":0.47534682999999999797324790051789022982120513916015625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"But from what you've given me today, like, and everything what you've done on this call, like I said, you've been absolutely fantastic, Richard.\",\"start\":7310935,\"end\":7316704,\"confidence\":0.96855820000000003577866891646408475935459136962890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Like, you've, you've not, um, got disgruntled or anything like that when I've needed to, like, interrupt you, which obviously is a bit of a awkward situation for us both.\",\"start\":7316816,\"end\":7325480,\"confidence\":0.52091250000000000053290705182007513940334320068359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's not something I would want to put myself in position of interrupting you, but it's essentially just for the fluidity of the witness statement for when I go to type it up.\",\"start\":7325480,\"end\":7334900,\"confidence\":0.67860156000000004805627895621000789105892181396484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, so hopefully I'll be able to get this done within maybe like an hour, an hour and a half, right?\",\"start\":7335020,\"end\":7339760,\"confidence\":0.87689559999999999728714783486793749034404754638671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay, and then we'll go from there.\",\"start\":7339760,\"end\":7342200,\"confidence\":0.76969209999999999016750962255173362791538238525390625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I'm hoping that I might be able to get this done for you at the end of this week on Friday.\",\"start\":7342200,\"end\":7345460,\"confidence\":0.84428259999999999418918150695390067994594573974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"If not, um, I'll definitely have it sent over to you by the end of next Friday.\",\"start\":7345820,\"end\":7349330,\"confidence\":0.65581345999999995921569961865316145122051239013671875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Okay, that's absolutely Absolutely fine, mate.\",\"start\":7349480,\"end\":7350522,\"confidence\":0.88054920000000003188489472449873574078083038330078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, no problem at all.\",\"start\":7350779,\"end\":7351584,\"confidence\":0.71075754999999996019965919913374818861484527587890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"No problem.\",\"start\":7352002,\"end\":7352437,\"confidence\":0.64868289999999995121271467724000103771686553955078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Well, thank you very much again for obviously sharing your storey with me today.\",\"start\":7352485,\"end\":7355140,\"confidence\":0.98528139999999997389323880270239897072315216064453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, listen, not a problem.\",\"start\":7355237,\"end\":7356267,\"confidence\":0.68575850000000004857980684391804970800876617431640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Incredible.\",\"start\":7356347,\"end\":7356878,\"confidence\":0.74185204999999998509707666016765870153903961181640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Good to speak to you, and I'll catch up with you soon.\",\"start\":7356991,\"end\":7359083,\"confidence\":0.95775989999999999735535993750090710818767547607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":7359340,\"end\":7359517,\"confidence\":0.58435179999999997679793750648968853056430816650390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, of course.\",\"start\":7359565,\"end\":7360129,\"confidence\":0.5765856499999999495997826670645736157894134521484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Have a lovely evening.\",\"start\":7360257,\"end\":7360853,\"confidence\":0.9812140499999999487812374354689382016658782958984375},{\"sentiment\":\"NEUTRAL\",\"text\":\"Bye.\",\"start\":7361255,\"end\":7361384,\"confidence\":0.513744949999999978018649926525540649890899658203125,\"speaker\":null},{\"sentiment\":\"NEUTRAL\",\"text\":\"Yeah, you too.\",\"start\":7361480,\"end\":7361915,\"confidence\":0.69201933999999998281538182709482498466968536376953125,\"speaker\":null},{\"sentiment\":\"NEUTRAL\",\"text\":\"Bye-bye.\",\"start\":7361979,\"end\":7362269,\"confidence\":0.5542135999999999729226374256541021168231964111328125,\"speaker\":null}], `error` = ?, `synapse_transcripts`.`updated_at` = 2026-08-18 18:20:00 where `recording_id` = 4211) at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('update `synapse...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(597): Illuminate\\Database\\Connection->run('update `synapse...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(549): Illuminate\\Database\\Connection->affectingStatement('update `synapse...', Array)
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4234): Illuminate\\Database\\Connection->update('update `synapse...', Array)
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1266): Illuminate\\Database\\Query\\Builder->update(Object(Illuminate\\Support\\Collection))
#5 /home/fintrixorcouk/public_html/ha/app/Jobs/Synapse/CheckTranscriptionStatusJob.php(63): Illuminate\\Database\\Eloquent\\Builder->update(Array)
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): App\\Jobs\\Synapse\\CheckTranscriptionStatusJob->handle()
#7 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#8 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#9 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(129): Illuminate\\Container\\Container->call(Array)
#12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Bus\\Dispatcher->{closure:Illuminate\\Bus\\Dispatcher::dispatchNow():126}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(133): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(136): Illuminate\\Bus\\Dispatcher->dispatchNow(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob), false)
#16 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Queue\\CallQueuedHandler->{closure:Illuminate\\Queue\\CallQueuedHandler::dispatchThroughMiddleware():129}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#17 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#18 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(129): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(70): Illuminate\\Queue\\CallQueuedHandler->dispatchThroughMiddleware(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#20 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Jobs/Job.php(102): Illuminate\\Queue\\CallQueuedHandler->call(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Array)
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(504): Illuminate\\Queue\\Jobs\\Job->fire()
#22 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(454): Illuminate\\Queue\\Worker->process('database', Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(Illuminate\\Queue\\WorkerOptions))
#23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(212): Illuminate\\Queue\\Worker->runJob(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), 'database', Object(Illuminate\\Queue\\WorkerOptions))
#24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(149): Illuminate\\Queue\\Worker->daemon('database', 'default', Object(Illuminate\\Queue\\WorkerOptions))
#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(132): Illuminate\\Queue\\Console\\WorkCommand->runWorker('database', 'default')
#26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): Illuminate\\Queue\\Console\\WorkCommand->handle()
#27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#29 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#31 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(211): Illuminate\\Container\\Container->call(Array)
#32 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Command/Command.php(341): Illuminate\\Console\\Command->execute(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(180): Symfony\\Component\\Console\\Command\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#34 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(1117): Illuminate\\Console\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#35 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(356): Symfony\\Component\\Console\\Application->doRunCommand(Object(Illuminate\\Queue\\Console\\WorkCommand), Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#36 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(195): Symfony\\Component\\Console\\Application->doRun(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Console/Kernel.php(198): Symfony\\Component\\Console\\Application->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#38 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1235): Illuminate\\Foundation\\Console\\Kernel->handle(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#39 /home/fintrixorcouk/public_html/ha/artisan(16): Illuminate\\Foundation\\Application->handleCommand(Object(Symfony\\Component\\Console\\Input\\ArgvInput))
#40 {main}

[previous exception] [object] (PDOException(code: 22001): SQLSTATE[22001]: String data, right truncated: 1406 Data too long for column 'raw_transcript' at row 1 at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php:609)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(609): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\Connection->{closure:Illuminate\\Database\\Connection::affectingStatement():597}('update `synapse...', Array)
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('update `synapse...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(597): Illuminate\\Database\\Connection->run('update `synapse...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(549): Illuminate\\Database\\Connection->affectingStatement('update `synapse...', Array)
#5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4234): Illuminate\\Database\\Connection->update('update `synapse...', Array)
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1266): Illuminate\\Database\\Query\\Builder->update(Object(Illuminate\\Support\\Collection))
#7 /home/fintrixorcouk/public_html/ha/app/Jobs/Synapse/CheckTranscriptionStatusJob.php(63): Illuminate\\Database\\Eloquent\\Builder->update(Array)
#8 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): App\\Jobs\\Synapse\\CheckTranscriptionStatusJob->handle()
#9 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(129): Illuminate\\Container\\Container->call(Array)
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Bus\\Dispatcher->{closure:Illuminate\\Bus\\Dispatcher::dispatchNow():126}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#16 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(133): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#17 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(136): Illuminate\\Bus\\Dispatcher->dispatchNow(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob), false)
#18 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Queue\\CallQueuedHandler->{closure:Illuminate\\Queue\\CallQueuedHandler::dispatchThroughMiddleware():129}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#20 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(129): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(70): Illuminate\\Queue\\CallQueuedHandler->dispatchThroughMiddleware(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#22 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Jobs/Job.php(102): Illuminate\\Queue\\CallQueuedHandler->call(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Array)
#23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(504): Illuminate\\Queue\\Jobs\\Job->fire()
#24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(454): Illuminate\\Queue\\Worker->process('database', Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(Illuminate\\Queue\\WorkerOptions))
#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(212): Illuminate\\Queue\\Worker->runJob(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), 'database', Object(Illuminate\\Queue\\WorkerOptions))
#26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(149): Illuminate\\Queue\\Worker->daemon('database', 'default', Object(Illuminate\\Queue\\WorkerOptions))
#27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(132): Illuminate\\Queue\\Console\\WorkCommand->runWorker('database', 'default')
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): Illuminate\\Queue\\Console\\WorkCommand->handle()
#29 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#31 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(211): Illuminate\\Container\\Container->call(Array)
#34 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Command/Command.php(341): Illuminate\\Console\\Command->execute(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
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"} 
[2026-08-18 18:20:18] production.DEBUG: CheckTranscriptionStatusJob: recording 4211 → AssemblyAI status=completed (check #1)  
[2026-08-18 18:20:19] production.ERROR: SQLSTATE[22001]: String data, right truncated: 1406 Data too long for column 'raw_transcript' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_ha, SQL: update `synapse_transcripts` set `status` = completed, `raw_transcript` = [A 00:00]: Hi there.
[B 00:01]: Hi Richard, it's James here from ML Legal. How are you? How are you doing?
[A 00:05]: I'm okay. Yeah, okay.
[B 00:07]: I do have to pass data protection purposes again just before we continue with the statement. Could you please just confirm for me your date of birth, please, Richard?
[A 00:15]: 18th of March, 1960.
[B 00:17]: Fantastic. And then just your postal address, please.
[A 00:20]: Yep, it's 44 Kingfisher Grove, Gallowshields, Tango Delta 1-2-2-Pet Hotel.
[B 00:24]: Fantastic. And just let you know again, calls are recorded for training and monitoring purposes.
[A 00:29]: Yep.
[B 00:30]: And so now we are going to go into your second care setting. Again, this is all the exact same 12 questions. And so if you could kindly confirm for me the second care setting's institution name, location, the approximate dates, and your age, and who placed you there.
[A 00:46]: That was the Edinburgh Assessment Centre, and location was Howdenhall Drive, and that's at Liberton in Edinburgh. And I was about 14 when maybe 14 and a half, 15, and I was placed there by the Children's Panel in Edinburgh. That I remember very clearly.
[B 01:42]: Also, um, can you remember how long he was there for?
[A 01:46]: 3 weeks.
[B 02:02]: What type of care setting was this?
[A 02:04]: It was a closed environment. It was a secure unit.
[B 02:25]: So the next question is going to be in relation to what your ordinary, ordinary daily life was like there. First, what we're going to do is we're going to go through what the accommodation was like. So could you kindly just confirm for me what the accommodation setting was like?
[A 02:39]: It was like a cell. It's our locked room. There's two of these in the room, but I can remember.
[B 02:56]: Was there a window?
[A 02:58]: No, no.
[B 03:01]: And did you have access to a toilet?
[A 03:04]: I think I must have. I think I must have, because certainly over there, neither. Same instances as in the past.
[B 03:22]: What was the cleanliness like of these cells?
[A 03:26]: Um, just standard, just a room. Um, I can't remember it being overly dirty.
[B 03:44]: Was you provided clothing when you was at the assessment centre?
[A 03:48]: Not initially, no. Um, we got a grant from the social services, but that was probably a couple of weeks in.
[B 04:05]: He was given a grant by the social services. Was this direct?
[A 04:09]: I was given clothes.
[B 04:10]: Oh, sorry.
[A 04:11]: Yeah, yeah, I imagine it's a care grant or whatever it is.
[C 04:19]: Yeah.
[B 04:19]: And how long into being there was this provided to you?
[A 04:23]: A good couple of weeks anyway.
[B 04:34]: So did you only have like one set of clothes?
[A 04:36]: One set? Well, I think in the end they would give me somebody else's clothes out of the top of that bank of clothing, but I always remember I looked right out of place because it was just— it wasn't me. I was taken from the hearing straight there, so there's no pass and go.
[B 05:28]: What was the routine? What was the daily routine like there?
[A 05:32]: You were, you were up here in the morning and the doors, you had to stand behind your door, wait until it was opened. Yeah, you have to march, but literally march to the breakfast.
[B 05:52]: And was this in like a hall?
[A 05:54]: Yeah, yeah, yeah.
[B 06:02]: And what would follow breakfast?
[A 06:04]: You would get breakfast and you would go up, and I remember you go back up to— back up to your room. Yeah, um, and then you would try— I think I probably had a bath or a shower or something. I really can't remember. I certainly was not as bad as previous.
[B 06:22]: Um, so when you was— when you was able to have the bath and shower, um, was it something where you was able to have your own privacy?
[A 06:31]: Oh no, no, no, no, no, no, no.
[B 06:33]: All right, so would you just be able to briefly describe what it was like when you was taking a shower?
[A 06:37]: Well, it's just— I mean, showers were all open. And you were standing next to somebody. There was no privacy, no privacy whatsoever.
[B 06:55]: I'm sorry to seem like this is prying or anything like that, but was it ever a member of staff present when you were showering and stuff?
[A 07:03]: Yeah, yeah, because you were watched 24/7. There, it was constant. You couldn't be left alone unless, unless you're in your room locked in.
[B 07:21]: What was contact like with your family? Would you ever refuse or deny contact?
[A 07:29]: I've never seen them for 3 weeks. Was not allowed to see them.
[B 07:33]: He wasn't allowed to see him?
[A 07:34]: Nope. No family contact for 3 weeks.
[B 07:36]: Did you have a request to try and contact your family?
[A 07:39]: Um, yeah, yeah, I wanted my mum. Yeah, yeah. And there was once that they did come up, but, um, only because they wanted— the assessment said, what, just me to see a psychologist? And he had turned up.
[B 07:52]: Okay, one moment for a second.
[A 07:54]: Sure.
[B 08:12]: Can you remember the child psychologist's name? No, that's fine, don't worry.
[A 08:20]: Yeah, I was not in a good way. Um, to say the least.
[B 08:31]: Can you remember what the outcome was from you being seen by the child psychologist?
[A 08:36]: No, it was never discussed with me. No, I was never privy to that information.
[B 08:44]: So I just put the outcome of which was never discussed with me.
[A 08:46]: Yeah, none of this was discussed with me in any way, shape, or form. I was put in there so I couldn't abscond.
[B 09:15]: So now I'm just gonna go into the next question. How did the other children genuinely treat you?
[A 09:22]: Um, because I was in Edinburgh, it genuinely wasn't as bad, but there was still a tier system, um, as in hierarchy. Obviously I was still quite young, and there's children there up to 16.
[B 09:57]: The children there that were 16?
[A 09:59]: Yeah, there's older children. Yeah, yeah, I should put the other children.
[B 10:08]: Okay, there were a tier system hierarchy. I was still quite young. There were children there that were 16.
[A 10:15]: Yeah, they were, they were the, like, say, the kingpins, you know what I mean?
[B 10:23]: So to speak.
[A 10:24]: Yeah.
[B 10:27]: How did they, how did the staff genuinely treat you?
[A 10:34]: Like, uh, you're only the one he cared for, put it that way. You were there, they were there to do a job. You know what I mean? They were turning up to do the job, but there was no one-to-one. You were just there. I mean, it was just a routine.
[B 11:08]: So the staff didn't care for you, they were only there to do a job. There was no one-to-one, you were just there. There was no routine. And was there any form of rules, punishments, isolation, or unsafe arrangements that was enforced by the staff?
[A 11:21]: Yeah, they had a single cell that would put you in and strip you.
[B 11:26]: Oh, sorry, a single cell which they'd strip you?
[A 11:28]: They'd strip you, and it had peepholes, and all the kids— they'd make the kids bang on the door when they're— because you wouldn't be— you'd be allowed out for breakfast.
[B 11:35]: Hold on one second. Sorry about this, Richard.
[A 11:38]: Okay.
[B 12:05]: I just saw about this, correct? They had a single cell which they would strip you in. There was peepholes, there was peepholes in the cell in which the other children would look through to mock you and bang on the door, correct?
[A 12:17]: Yeah. And you would, you've been there for the duration of your punishment.
[B 12:27]: You've been there for the duration of the punishment?
[A 12:29]: Yes, it was 3 days. You've been there for 3 days, 3 days, 3 days, maybe 4 days, and you would be stripped naked and you would obviously bring your food in, but there's no— there's no, um, nothing at all to do. No books, no nothing.
[B 13:18]: So as you put, the punishment would last up to 3 or 4 days. You would be naked, not provided any books or stimulant. They would only provide you with food.
[A 13:25]: Yep, correct. They did have a potty in the corner, you pissing the pot legs.
[B 13:42]: If you ever used the, uh, the pot, was it ever changed if you, if you requested for it to be changed?
[A 13:49]: No, no, you once Once a day you would be let out to empty your piss pot, um, and that's it, you're back in again. You didn't even have— I know even in prison, like, you get exercise. There's never any, nothing like that. Yeah.
[B 14:16]: So again, um, it is going to be, um Identifying what you'd now consider abuse that you suffered whilst she was at the assessment centre. And so in relation to neglect, that would be any inadequate or withholding of food, clothing, warmth, hygiene, supervision, safety, medical care, education, or emotional support, unsafe confinement, failure to protect from bullying, violence, sexual harm, or other children or unsafe adults. Looking back, would you say that you was a victim of neglect whilst she was at the assessment centre?
[A 14:48]: Yeah, 100%. Predominantly psychological.
[B 15:10]: Looking back at your time when you was at the assessment centre, is there anything what you'd now consider as physical abuse?
[A 15:19]: You were given a punch here and there, yeah. If you step— if you stepped out of line, if you're only going to put in a cell, you were given a punch or a slap.
[B 15:38]: Can you recall where they'd hit you? Was it in the face?
[A 15:43]: Genitals. Give you a kick or a punch in the genitals. Never anywhere that could be seen. Never.
[B 15:58]: Looking back at your time, would you say that there's anything what you would now consider as emotional abuse?
[A 16:04]: Oh yeah, yeah.
[B 16:07]: And then again, for looking back at your time at the assessment centre, is there anything what you'd now consider as sexual abuse?
[A 16:14]: No, no, no, no problem.
[B 16:17]: So I'm going to ask the following questions again in relation to all three levels of abuse that you suffered while you was at the assessment centre. So in relation to the neglect, Richard, could you please confirm who was involved or responsible?
[A 16:33]: The system. The system is the system, yeah, clear and simple. There is only one answer, yeah, yeah, it's the system. Edinburgh Council. Or in our children's panel allowed this to happen by putting the children in here.
[B 17:01]: Can you think of any specific— sorry, can you remember any names or any specific roles, descriptions of the staff?
[A 17:12]: One springs to mind, and his name is Ronnie Motherwell.
[B 17:17]: Ronnie Motherwell? Yes. And would you say, um, Ronnie Motherwell was responsible for any of the abuse that you suffered when you was there? Could you specifically highlight which levels of abuse? Which type of abuse?
[A 17:36]: Punchy. He would kick you if you were gonna get— yeah, I mean, it's— yeah, just an odd dig. It was not to the extent as Lendrick Muir, but there was— you're always alert, you know. I mean, you knew what was coming if you stood out of line.
[B 17:51]: Yeah. And again, in relation to who was responsible, um, for the physical abuse, um, who would you say was involved or responsible for that? Staff. Yeah. Do you remember any specific names?
[A 18:25]: Well, Ronnie Motherwell was one. Um, not really. He always starts— he always sprung to mind. Um, he was a Scouse, like, yeah, in the highest order.
[B 18:53]: And again, in relation to the emotional abuse, um, are you able to confirm who was involved or responsible?
[A 19:00]: Well, everybody dealt with my care package, to be fair.
[B 19:04]: Everyone dealt with your care package?
[A 19:06]: Everybody dealt with my care package, yeah, because I mean, I go to an assessment centre— sorry, I go to a children's panel, and there was no dialogue with myself. I went there because I kept absconding from Landryk Muir, and the next thing I know, I walked— I was shackled and put into a social worker's car. Taken from my parents, no explanation, no nothing.
[B 19:34]: You were shackled, did you say?
[A 19:36]: Handcuffs, eye cuffs, yeah, yeah, cuffs, so I couldn't abscond, I couldn't run away, because if I got to that door, I would have, trust me.
[B 19:46]: Yeah, so you was putting cuffs on, then putting cuffs and taken to the car, then straight to the assessment centre, straight there.
[A 19:54]: Yeah, there's no passing go, there's no goodbye to parents, nothing. I always remember the children's panel had a button under the table, and I knew— obviously I knew exactly what was going to happen. The button was pressed, you could hear it. Yeah, indicate them to lock the doors down the stairs.
[B 20:30]: And was this the door downstairs? You mean in the entrance of the building?
[A 20:34]: Correct. Yes, yeah, they sealed it so I couldn't get out.
[C 20:50]: Hi, this is Craig. Hi Craig, it's Leah Horland from Eleanor Legal. Is now still a good time to conduct your witness statement?
[B 21:01]: So now we're just going to go through each level of the abuse. If you're able to provide one clear example of what happened, where and when did it occur, what was happening before the abuse took place, during, and afterwards. So we'll start first with the neglect. Could you please provide me with one clear example of what happened, Richard?
[A 21:23]: Yeah, well, neglect to me was being put in a room for 3 days, potentially, or longer or shorter, and on average 3 days with no clothing, no stimulation, no light.
[C 21:43]: Kind of your final chance to say what you need to say.
[A 21:48]: And what abuse did you want?
[C 21:50]: I mean, you got a drink or something nearby?
[A 21:56]: Okay, people can understand. You mean you're ripped from your family, put into this surrounding without any chat, dialogue, anything?
[C 22:07]: Some questions could be quite upsetting because to give concerning home and care in the same past. Just take your right side now. And before we do start, have you previously made any civil claim, criminal injuries claim, retrafication complaint, police report, inquiry statement, or claim to another team about any assistance you received? And have you ever received any payment, apology, settlement, or decision Do you recall what happened after this?
[A 22:46]: What respect?
[B 22:47]: So once you was obviously let out of the room, all right, just go back into mainstream then.
[A 22:54]: Yeah, you get your collection of clothes, you get your clothes back, and you just go back into your room. But I was put in there for 3 days because I refused to eat for 4 days.
[B 23:14]: You refused to eat for 4 days?
[C 23:18]: Yep.
[B 23:27]: So now this will be in relation to the emotional abuse. Are you able to provide a clear example of what happened, where and when did it occur, what happened before, during, and afterwards?
[A 23:40]: I mean, I'm sounding like a stuck record here, but the motion— the emotional abuse started when I was in that children's panel, you know what I mean? There was never any questions as to why I absconded from Lendrickmuir. And obviously I could have told somebody, um, but I was just labelled as this delinquent, and then the best thing was just to lock me up. And that emotionally screwed me up big time.
[B 24:40]: It's just to go back a little bit, and if ever you do feel like obviously that you're repeating yourself I do apologise, obviously, for the repetitive questions. If the question— if the answer is the same, don't worry about giving a repetitive answer. It's still okay to do so. Okay, no problem. And finally, the final example, if you'd be able to give one clear example of what happened in relation to the physical abuse, where and when did it occur and what happened?
[A 25:11]: It wasn't as bad as previous establishments. But I mean, we were teenagers, and if you anything out of line, then you would get a dig, you got punched. So it would happen, might happen on a daily basis, it might happen every 3 days, just when I got a bit cocky or rebelled, you know what I mean, you're put back into line.
[B 25:44]: So you said you'd receive a dig?
[A 25:47]: A dig or a punch? Yeah, a dig, as in a dig in the ribs, or yeah, punching genitals, or kicking genitals.
[B 26:11]: And again, can you recall anything what was happening, what would happen after this, after being in receipt of a punch?
[A 26:19]: You would just go on about your daily routine, whatever that may be, the norm. It was just accepted.
[B 26:35]: When you say it was accepted, was this by members of staff?
[A 26:39]: Not by me. It was— I just accepted it because I was— it was, it was the right thing to do in my head. I mean, I had been out of hand or I'd done whatever I'd done, and I mean, and that was your— I mean, obviously there's consequences in life, and that to me is a consequence. At the time, when you're a teenager, you just don't know any better. Okay.
[B 27:25]: So now the relating 5 questions are going to be very repetitive, but it's just going to be in relation to the neglect, emotional, physical abuse. How often did the neglect happen? Over what period? And did it ever change or become worse?
[A 27:38]: Well, you were neglected from the minute you were in there. Really, I mean, from day 1 to day 21, you were neglected. Looking back, you know, I mean, I mean, you wouldn't treat an animal the way that we were treated as children. This is a big thing. We were children, okay? And it's horrendous.
[C 28:16]: Say she had been there since the 2nd of August 1968 and that Crosslet is the only home that she has known. You remained at Crosslet during your early childhood, but Crosslet was under quarryers but it was not classed as a quarryer's home. So it's— does that make sense?
[B 28:33]: And again, the same question but this time in relation to the emotional abuse, Richard. How often did this happen, over what period, and did it ever change or become worse.
[A 28:42]: My emotions were— I mean, I couldn't focus, I couldn't think, and I was just robotic. I mean, I was in the system, so your emotions didn't come into anything back then.
[C 29:07]: Was 1973. You've been there from the age of 5, and it looks like you were there for about a year.
[B 29:14]: I couldn't think. I was robotic. I was just in the system. My emotions never came into question back then.
[A 29:20]: No, no, obviously I'm fucked up. That's, again, that's the way I felt at the time.
[C 29:25]: That's just—
[A 29:27]: my head was just done.
[C 29:33]: '88 until '81. I've got a 6-month family placement.
[B 29:43]: And again, it might seem a bit repeated, but in relation to the physical abuse, how often did this happen? Over what period? And did it ever change or become worse?
[A 29:53]: It didn't come any worse because there was cameras and they couldn't really make it any worse as such. It happened periodically. It could happen once a day, it could happen once every 3 days.
[B 30:15]: So it could be once a day or once every—
[A 30:18]: yeah, it was really— I mean, that was their form of punishment when we were out of line.
[C 30:27]: And do you understand the purpose of the statement? And do you agree that it can be used for your Scottish redress application alongside any supporting evidence? Amazing. So I'm gonna ask some questions about your personal background and your entry into care, but I know that that would be a bit difficult for you.
[B 30:47]: We're now on to the next question. Again, it'll be asked again, um, 3 times, just in relation to the abuse of which you've suffered. So I do apologise if it becomes a bit tedious or repetitive. So in relation to the neglect, what immediate effects did you experience?
[A 31:05]: I mean, worthless. Yeah, all my self-respect.
[B 31:16]: As in, you like lost all your self-respect?
[A 31:18]: Yeah, a lot. I mean, whatever respect I did have for myself, it was gone. I absolutely despised my family because of this.
[C 31:26]: Do you know anything about why you were put into care?
[A 31:34]: Yeah, just life. I just hated life.
[B 31:44]: That's perfectly fine, Richard. And we're now going to go into relation to the emotional abuse. What immediate effects did you experience? Was there any fear, shame? Sleep problems, bedwetting, running away, behaviour, or school changes?
[A 31:58]: I couldn't run away because we were obviously locked in. Um, what else? Emotional.
[B 32:09]: Um, just take your time. It's best to try and maybe think of it as like, how do you remember how it made you feel?
[A 32:19]: Oh gosh. Worthless, just like I was a nobody. I just felt— and I was existing but not living, you know what I mean?
[B 32:32]: Yeah.
[A 32:33]: I just felt that there was— I mean, I had a name, but that was all I had. I was a nobody, and I was treated like a nobody. I was treated like a problem child.
[B 33:00]: Yeah, so I just couldn't run away as I was locked in. I felt worthless, like I was a nobody. I was not living, I was just existing. I felt like all I had was my name. I was treated as a problem child.
[A 33:11]: Yep.
[B 33:12]: No problem. And then again, and this is just in relation to the physical abuse which you suffered, what immediate effects did you experience from the physical abuse?
[A 33:23]: To be honest with you, James, I've become numb. I've come numb to it, and it just— it became part of life. I was— I just accepted it. Yeah, you couldn't do anything else but— you're locked in, you couldn't do nothing, you couldn't run in to speak to your mum. I mean, you had nobody to turn to.
[C 33:49]: I'll move on now to the quarry at home, which was house number 1— oh, was it number 11? Sorry, that's that. Yeah. When you were there, was that in a house or was it in like a—
[B 34:04]: The final— oh, sorry. So there's only 3 more questions in relation to this care setting. Did anyone witness, know about it, or experience something similar?
[A 34:14]: I mean, everybody knew what was going on there. Everybody knew it, like.
[B 34:21]: Can you remember any names?
[A 34:22]: No, I was only there for a short period of time, only 3 weeks, as I say. I can't remember.
[B 34:27]: That's perfectly fine.
[A 34:32]: I mean, as I see it, it was just— it was life, it was normal.
[C 34:38]: Um, can you remember anything about your daily life there? So what was the actual college itself like?
[A 34:43]: And I think it was normal for the staff just to, to do it, and it was just accepted.
[C 34:58]: Okay, what about any of the food? Can you remember what any of the food was like? Okay. And did you do schoolwork?
[B 35:12]: So, but everyone knew, everybody knew what was going on there. I can't remember the names as I was only there for 3 weeks. It was life to me at this point. I was like, I was led to believe that this was that it was normal behaviour, that it was also normal for the staff to do it, like it was accepted.
[A 35:27]: Yeah, it's just been— if you've done something wrong, you get punished. And yeah, a kick or a punch was a punishment, and that's just become the norm. Yeah.
[C 35:35]: What about hygiene-wise? Did you get any toiletries, you know, shower gel, shampoo, toothpaste?
[A 35:41]: Was that provided?
[B 35:49]: Did you ever tell anyone or try to get help?
[A 35:52]: No, I had nobody I could tell because everybody that I knew was in the system.
[C 35:58]: And what about clothes? Were you given any fresh clothing?
[A 36:03]: I mean, who would believe us as children? We were never believed, never.
[B 36:22]: And then Robert, finally, what was different at this placement compared with the others?
[A 36:29]: You couldn't go. I couldn't escape. I had to accept what was coming or what I was getting.
[C 36:48]: Yeah, absolutely.
[B 36:53]: So now that concludes, um, your second care setting, um, being at the assessment centre. Um, I know, again, apologise for the, uh, tediousness of the questions, but We'll be going through the final set of 12 questions again, this time in relation to your final care setting. So Richard, could you kindly just confirm the institutional name, the location, approximate date and age, and who placed you there?
[A 37:22]: It was St Catherine's. It was adjacent to the assessment centre in Edinburgh, Howden Hall. Liberton. I was placed in there by the Children's Panel after my 3-week initial assessment period was over. I was roughly 14, 15, probably near the 15 mark.
[C 37:48]: Okay, are you okay? Yeah, take your time.
[B 38:03]: Yeah, so St. Catharine's Unit's adjacent to the assessment centre, Howden Hall, Liverpool. I was placed in there by the Children's Panel once my 3-week assessment was over. How old did you say you were at the time?
[A 38:14]: About 15, 14 and a half, 15.
[B 38:23]: And the next question, um, what type of setting was it and how long were you there?
[A 38:27]: It was an open setting, an open children's home. Uh, I was there just under a year, I believe. So just over a year, just under a year, and I'm sure it's just under a year.
[B 38:50]: No problem, no problem. So now, um, again, we're just going to go through a brief description of what your ordinary day life was like at St Catherine's unit. So as the same with the previous, we'll start off with the accommodation. Could you kindly just confirm what the accommodation was like?
[A 39:08]: It was a bedroom, um, well, dorm with 5 boys in it.
[B 39:15]: Yeah, had 5 bays.
[A 39:17]: Yeah.
[B 39:18]: And was there any windows?
[A 39:20]: Yes, there was a window. Yeah, yeah.
[B 39:25]: So there's windows to allow natural light. Was there ever a toilet in this, um, in your dorm?
[A 39:32]: No, no, not at all.
[B 39:46]: What was the overall hygiene like of the dorms?
[A 39:50]: It was better, definitely better. There was more women involved in the care there.
[B 40:05]: Yeah, and can you remember what your daily routine was like?
[A 40:10]: Um, it was pretty systematic. Again, you would get up, um, you would go down, down for breakfast. Yeah, um, no, I think you just go after breakfast, you would go then most of the time I was a day pupil at my high school, so I would be travelling in the bus to the high school. Hold on one moment.
[B 40:52]: You take a day bus to the, to the high school?
[A 40:55]: Yeah, yeah, not, not, not initially, but once, once you were there for a while, I was getting the day bus. But initially It would be that they had some, like, say, a classroom environment, but again, there was never any lessons being taught. I mean, we're all different ages and, you know, I mean, so they couldn't categorise us like that. It was just impossible to do so.
[C 41:27]: Are you okay? Yeah.
[B 41:36]: So I've got so far, um, the bedroom slash door had 5 bars. There was, uh, there were windows to allow natural light. There was no open toilet in the dorms. The overall hygiene was better. There were more women involved in the care there. My routine was systematic again: get up, down for breakfast. Most of the time I was a day pupil at my high school. I would take a day bus to the high school. Not initially, it would be a classroom environment in the unit. There was no education though. With the mixed ages and abilities, this was impossible to categorise.
[C 42:08]: Yep.
[B 42:08]: Can you remember what the overall food was like? Did you have 3 meals a day? Was there any choice?
[A 42:14]: No choice, no. It was take it or leave it. Yeah. And then there's breakfast, pretty standard breakfast, which was usually porridge, I think it was at the time. Um, yeah, um, it's just standard. There was no choice. You just— it was there. If you ate it, you ate it. If you didn't eat it, then you went hungry.
[B 42:43]: Was you ever provided clothing when you was there?
[A 42:46]: With other— what, sorry?
[B 42:47]: Was you ever provided clothing?
[A 42:49]: Yes, because I had to attend school, so yes, I was.
[B 43:01]: And with the clothing, what was provided, would you say it was adequate and clean?
[A 43:06]: Um, it's adequate, I suppose. Yeah, I mean, it couldn't really be to the extent of his previous establishments because you're in the public domain. Yeah.
[B 43:32]: And do you remember what your access to contacting your family was like? Would you ever refuse to access?
[A 43:44]: As time went on there, I actually had weekend access home.
[B 43:53]: Was this ever threatened to be taken away from you?
[A 43:55]: Oh yeah, constantly. If you misbehave, it'll be taken away from you. Oh yeah. Okay, buddy.
[C 44:08]: Yeah, I'm just making sure that you knew.
[B 44:20]: So how did the staff— how did the other children generally treat you here?
[A 44:26]: Okay, because I was one of the older ones now.
[B 44:35]: Yeah, and how did the staff genuinely treat you?
[A 44:41]: If you followed orders, okay. If not, again, you get the dig, you get the punch. You would get— I mean, many times I was dragged by the hair into the office. The office was the place that it would happen.
[B 45:00]: You would get a dig. When you get a dig, is that again to the ribs and to the genitals?
[A 45:05]: Punch to the ribs, yeah. Yeah, yeah, never nothing visible. You know, I mean, never ever mark you.
[C 45:19]: And did you say this mainly occurred in the office? Yeah, you could take taken into office.
[A 45:33]: Yeah, out of sight, everybody else.
[B 45:36]: And sometimes dragged by your hair, is that correct?
[A 45:38]: Oh yeah, yeah, regular. Yep, yep.
[B 45:40]: And this was a regular occurrence?
[A 45:45]: Yeah, if you stepped out of line. Yeah, yeah.
[C 45:48]: Did anyone else witness that?
[B 46:01]: Can you remember any— if there were any rules, punishments, isolation, or unsafe arrangements enforced by the staff?
[A 46:07]: No isolation. They couldn't isolate you there because it was open. Um, punishments, you would lose— um, I'll remember, you'd lose— they used to have the chance of getting you like a snack in the morning, and they would take that from you. You would lose a snack. In the morning.
[B 46:25]: Yeah.
[A 46:26]: And you— I mean, there's a lot of punishments, I think. I mean, there's a lot of work you have to do. Cleaning— you have to do a lot of cleaning in there. Mopped floors and brushing floors and windows. You're just— you're just a skibbie.
[B 46:39]: Yeah, that's perfectly fine. So now, um, we're going to go through, um, what happened there, which we could now consider abuse. And Would you like me to read out again the categories of abuse and what is considered to be a qualifying behaviour?
[A 46:57]: No, I just got my questions.
[B 46:59]: That's perfectly fine. So looking back, is there anything what you now consider neglect?
[A 47:04]: Yep, yep, there is. Neglect is obviously neglecting your food in the morning, you lose your snack. You were getting hit. That was part of neglect. There's a lot of physical abuse, but it's still neglect. And you're just basically just— you just go on, man. I never got an education the whole time I was in these establishments. And because initially I had to— there was a classroom there, um, but until I got my leave to go to high school, I never got— no, man, I was so far behind when I went back to high school, so far.
[C 47:44]: Yeah, but I called it try it, and the guy was like, oh, and I was like, is that not what it's called? I was like, no. What's the worst case look like for you?
[B 48:15]: Is there anything what happened there what you'd now consider as physical abuse?
[A 48:20]: Physical abuse? Yeah, yeah. And nobody deserves the right to be hit if you don't follow orders or dragged into an office.
[B 48:47]: Did anything happen there what you would now consider abuse, um, being either emotional or sexual?
[A 48:56]: Yes.
[B 48:57]: And is that for both?
[A 48:59]: Um, well, the emotional part of things is being there. And you know, I mean, dragged and been told nothing. And yeah, definitely emotional. And at the same time, I had no emotions. Yeah, I was emotionless. That was worthless in my view.
[B 49:28]: So just for being there in general, Being dragged there and being told nothing, I became emotionless as I believe— I believed I was worthless.
[A 49:37]: Yep, yep, that's where you felt to believe. That's the way you're treated. Yeah, be seen and not heard.
[B 49:50]: Be seen but not heard. And looking back at your time within St Catherine's, is there anything what you'd now consider as sexual abuse?
[A 50:11]: There was a couple instances, yes. And again, um, in the office, um, I always remember his name because it's similar to my surname, was a Mr Richard Garrie. He was one of, like, say, the housemasters.
[B 50:24]: Mr. Gary, did you say?
[A 50:26]: Mick. Mick.
[C 50:27]: Mick.
[B 50:27]: Mick Gary.
[A 50:28]: Gary. Yeah.
[B 50:31]: So when you say Mick Gary, is that two separate names?
[A 50:34]: Oh no, no, it's one name. MC Gary.
[B 50:37]: Yeah, yeah, just wanted to make sure. Um, was this a teacher?
[A 50:41]: No, he's like the housemaster.
[B 50:44]: He was the housemaster.
[A 50:46]: Yeah, no problem. Any times, um, that you were dragged into the office. And you always have an option now, getting a punch, rubbing them down below.
[B 50:58]: Yeah, no problem. Just give me one second.
[C 51:21]: You weren't really given toilet seats, you just had to— it was awful, but was the soap shared? Okay, so that bar of soap would have been shared between all of the lads in there? Quick. How did the staff treat you here? Can you remember their name?
[B 52:00]: So moving on to the next question, um, I know this is going to seem a bit, um, tedious because you've already given one name, but in relation to the neglect, are you able to provide Are you able to confirm, sorry, who was involved or responsible?
[A 52:15]: Mr Richard Garrie, and there was another, meant to be a teacher by the name of Mr Acres.
[B 52:20]: Mr Acres. Acres spelled A-C-R-E-S. Sure, it would have been.
[C 52:26]: Yeah, yeah, yeah.
[B 52:27]: I'll put it in speech marks just in case.
[A 52:29]: Yeah, he took a very dislike to me.
[B 52:42]: Can you remember what Mr Richard Garrie's role was?
[A 52:45]: He was a teacher.
[B 52:56]: In relation to the physical abuse, again, could you confirm who was involved or responsible?
[A 53:03]: Um, predominantly Mr Richard Garrie and Mr Acres. And Mr Acres.
[B 53:18]: And then for the sexual abuse, Mr Richard Garrie. Now this is going to be the most distressing part of the witness statement to finish this off with for the care setting, and so take your time in answering it and we'll get through it as quickly as we possibly can. In relation to the neglect, could you please provide one clear example of what happened, when and where it occurred, what was happening before, during, and afterwards?
[A 53:56]: Neglect in here. I mean, this is the last place I was in, and obviously because I had freedom, um, because of the neglect, I rebelled. And I rebelled big time, but out with the care system. I rebelled.
[B 54:33]: But this is only in relation to the CUR system. So what happened following this?
[A 54:51]: Uh, what did I do?
[B 54:53]: Yeah, so you stated that, um, for as a clear example of what happened, I spiralled out of control.
[A 55:01]: Yeah, yep. I, I just got into trouble, and I was stealing, breaking and entering. I just went off the rails. I just couldn't cope anymore. I just rebelled against everything and everybody. Yeah, I come into contact with.
[B 55:20]: And what happened after this?
[A 55:21]: Um, my time in St. Catherine's, when I come to an end, I went back into mainstream schooling. Um, and I left very quickly. I turned 16 and I left school with nothing, no qualifications.
[B 55:42]: Nothing. So now we are just going to go into one clear example of what happened in relation to the physical abuse. Could you kindly confirm where and when did it occur, what happened during, and what happened afterwards?
[A 55:54]: It happened as soon as you stepped out of line, as soon as you disobeyed an order or you did something that they didn't like. You were then taken in the office for your punishment.
[B 56:14]: And sorry to ask, but what would that punishment usually entail?
[A 56:24]: Well, you had a choice. You had a choice of rubbing them down with a blow or a strap. I'm sure it's a strap, is it? There's a TAWS, you always remember.
[B 56:34]: The what? Sorry, how do you pronounce that?
[A 56:36]: T-A-W-S-E. That was a name for a posse. T-A-W-S-E. And it was a strap with a split in it, and you'd be beaten with that strap.
[B 56:48]: With a slit in it?
[C 56:51]: Yes.
[A 56:52]: Or you could take the easy option and not get beaten.
[B 56:57]: Yeah.
[C 57:02]: Okay, and so was this kind of just one time example?
[B 57:07]: And that was Mr Richard Garrie.
[A 57:09]: He was, yeah, he was the only one that done that.
[C 57:11]: You said that is one of the most clear examples of what happened to you, and he was the only one?
[A 57:16]: Yeah.
[C 57:17]: And what about the bar of soap? Was that like a one-time thing?
[B 57:35]: Unless there are any other instances of the sexual abuse, I'm just gonna go ahead, obviously, if you're okay, just to copy obviously what has been said previously in relation to the masturbation in the office. Is there any other instances where you can think of? What?
[A 57:54]: No, because honestly, I was 100% actually got him by the throat one day.
[B 57:59]: Say that again, sorry.
[A 58:00]: I actually got him by the throat.
[B 58:02]: Oh, did you? Hold on, hold on, we'll, um, I'll, um, we'll, we will, uh, make note of that once I've just got the copy and paste and put what actually happened for in relation to that.
[C 58:16]: Sounds horrible, it's just the easiest way to say it, just to be straightforward, isn't it? So the soap is quite a regular thing, what about the stings? That quite regular as well? Do these stings leave marks, leave injuries?
[B 58:34]: So I've just started to put that in. One time I gripped Mr Richard Garrie by the throat.
[A 58:38]: Yep, because I wouldn't do what he wanted me to do and I just snapped.
[B 58:45]: What happened following this?
[A 58:50]: Nothing. Nothing at all.
[B 58:52]: Okay.
[A 58:52]: And it was so bizarre, it just stopped because he couldn't— I was, I was, I was a big lad and he couldn't, he just couldn't deal with it.
[C 59:03]: Um, right. Did you experience any fear, shame, sleep problems, bedwetting? Anything like that? Yes, you can tell me exactly what you experienced. And if you did wet the bed in Irkut House, how was that dealt with?
[B 59:31]: So just a couple of final questions in relation to the institutions. So in relation to the neglect, how often when did this happen, over what period, and did it change or become worse?
[A 59:41]: It happened over the period of time I was in there, and I would say probably, probably for the first 6 months it was worse.
[B 59:50]: Yeah.
[A 59:52]: As I grew and got older, I don't think I was neither little boy anymore, and so they kind of lost interest in me. And I said I was towering 6 foot, um, and I think I kind of intimidated them a little bit. Yeah, to my advantage.
[B 60:29]: So I'm just gonna put, it happened over the time I was in there, and probably the first 6 months it was the worst. And as I grew and got older, they seemed to lose interest in me. I was now 6'2" and I feel like I may have intimidated them a little bit, which was to my advantage.
[A 60:45]: Yeah, I think I became a lost cause to them. They couldn't do anything with me, and they couldn't bully me because I've had it for the last 3, 4 years of my life. I just wasn't treatin' it anymore.
[C 60:57]: Okay, should we move on to Raysdale? Okay, so I've got Raysdale from 1983 to '85. You left 2 years. Can you tell me a bit more about what Raysdale was? Was this, again, was it a house? Was it residential?
[B 61:15]: So again, this will be the same question, but this time in relation to the physical abuse. Would you be able, um, how— what, sorry, with the physical abuse, how often did this happen over what period and did it ever change or become worse?
[A 61:30]: Again, I'm gonna say the first 6 months was bad, and once— basically, it was daily. It's when you stepped out of line. But once I had shown that I'd had enough, again, the physical abuse stopped And again, the same question in relation to the sexual abuse.
[B 62:06]: How often did this happen? Of what period? And did it change or become worse?
[A 62:12]: Um, probably the first 6 months again. Um, because that's when I actually attacked them.
[C 62:18]: Um, and you could come and go as you please. Um, what about the bathrooms? Are they again with a shed? Okay. Um, did you get toiletries in this place? What about clothing?
[B 62:46]: So I put, from the first 6 months, again, when I attacked him/defended myself, the abuse stopped.
[C 62:56]: Yep.
[B 62:59]: So now again, it's the same question going to be asked but in relation to the factors of abuse. And what were the immediate effects which experienced in relation to the neglect?
[A 63:11]: Immediate effects, psychological effects again. And just, I think I thought that little of myself anyway, and it didn't bother me anymore. And they couldn't do or kick me down any more than the last few establishments had done, you know what I mean?
[C 63:32]: It's Um, please say you are.
[A 63:36]: Quite hard to explain really.
[C 63:39]: Oh, lovely, and you met your partner there. Wow, definitely meant to be, no argument about that. Um, did anything happen that you would now consider to be abuse?
[B 63:54]: So she put psychology effects on me again. Um, I felt little of myself. It didn't bother me anymore. They couldn't break me down any more than what the other institutions already had.
[A 64:04]: Yep.
[B 64:05]: In relation to the physical abuse, again, what is the immediate effects that you experienced?
[A 64:15]: Again, it's when you've had it so long, it doesn't really affect you as such as it does somebody that's never had it. Because you have it on a regular basis, you know what I mean? It doesn't really affect you any different from day 300 than it is from day 1.
[B 64:39]: It was a regular occurrence, it didn't affect you as much from day 300 to day 1?
[A 64:47]: Obviously, for somebody to accept that as norm must be seriously damaged. Yeah, but that's what it was, that's what happened. It was normal.
[C 64:57]: Okay, brilliant. So that was all of the care patterns that we've gone through. I'm now going to move on to the next kind of different sections of questions, but these are about your time in care overall, not just one at a time. So across all of the placements, you were Who would you say were the main people responsible for what happened to you? Yeah, so Mary, Helen, and then Brian. Okay. Were other children affected, or did you work with other children?
[B 65:39]: Again, what immediate effects did you experience following the sexual abuse?
[A 65:46]: Quite much the same answer as the rest, to be fair. Yeah, but I was— I was— I come to the extent that I was not— I refused to take it anymore.
[B 65:57]: Um, so pretty much the same answer as the rest. And what was— what was the way you said following that?
[A 66:03]: Um, I pretty much say, well, I drew the line and I said, that's good, because then I was getting older, I was looking at girls and, you know, I mean, these, these things hold me the right way in life for where I wanted to be, you know what I mean? I didn't want to— I'm not gay, I never have been. And, and I just thought, no, I'm just not allowing it. And that's why I was so, so determined not to allow it anymore.
[C 66:38]: Were complaints discouraged, ignored, or punished?
[B 66:46]: So, Richard, I put pretty much the same answer as the rest. I drew the line when I was getting older. I started to think about girls, etc., and I wanted to be in the right place in my life. I was determined to not allow those things to happen to me anymore.
[A 66:58]: The sexual abuse, yeah, most definitely. Yeah, as for the rest, I mean, that was with me for a long time. Yeah, couldn't get rid of that. I could do something about the sexual.
[B 67:10]: So now we're just on to the final 3 questions in relation to the care settings, Richard, so we should be able to fly through this soon. Did anyone else, in relation to all of the abuse that you experienced at Catherine's unit, did anyone witness it, know about it, or experience something similar?
[A 67:26]: Not the sexual. Nobody witnessed that, no. Apart from Megari.
[B 67:39]: But they witnessed everything else?
[A 67:46]: Yes.
[B 67:48]: Did you tell anyone or try to get help?
[C 67:50]: No. No.
[B 67:52]: This is obviously going to sound really stupid and I do apologise. If you didn't tell anyone or ask for help, could you provide us with a reason as to why?
[A 68:05]: I was embarrassed. Yeah. What are you going to say? I mean, it's taken me 40-odd years to come and speak to you today, you know what I mean? Back then, it was— I think child abuse now is I mean, totally out of hand. But then it was accepted, you know what I mean? It was, it was what appeared to be the right thing to do, you know what I mean? Yeah, as a beautiful—
[B 68:35]: it's just So I just put no. I was embarrassed to tell anyone. It's taken me 40 years to speak to you today. Back then, child abuse was accepted and also out of hand. It was appeared to be the right— it was appeared to be the right thing to do, but it is abuse looking back now.
[A 69:13]: 100%. There's nothing, there's nothing else it can be, you know.
[C 69:16]: I mean, it's, you kind of sugarcoat it.
[B 69:30]: And then finally, Richard, what was the difference at this place, at this placement, compared with the others?
[A 69:37]: The, the, the big thing was, um, I left here, back into mainstream, that I could see a way out of here. I had clear closure, you know what I mean? I had a path that I know in my head. Play the game and this is where you're going to be.
[B 70:21]: So, but the big thing was I left there, I could see a way out of here, I had clear closure and a path, and a path that I had in my head just to play the game and I'll be where I need to be, just play the system.
[C 70:34]: Yep.
[B 70:34]: Fantastic. And that concludes the placement sentence of the witness statement. Now it's just going to be a couple of questions, what we should be able to fly through quickly. It won't be as meticulous as that, so we'll try and get through quickly. So, people involved, reporting, and institutional knowledge. Across all placements, who were the main people who was responsible?
[A 70:58]: Social workers. They put me in that situation.
[B 71:02]: So with the social workers, do you recall any names?
[A 71:06]: Only one social worker, his name is Gordon. He, he, he— the thing I can't understand to this day, why was I never talked to? You know what I mean? They talked to my parents, but they never once talked to me. And that's what I kind of get my head around. Well, I was never allowed to tell my storey. I blame my parents as well. I blame my sister. I blame, I blame everybody. And I blame my birth mother. I blame everybody because everybody had factored into this, you know what I mean? I was a teenager growing up in the '80s, and it was a hell of a place to grow up in a city in the '80s, you know what I mean?
[B 71:49]: Yeah.
[A 71:50]: And but I had no support. From my family, but more importantly, I've no support from professionals.
[B 72:21]: One second, I'll just relay back what I've got, just to make sure that obviously it's correct and we haven't missed anything. So, social workers, only one social worker, and he was called Garden. One thing I never understood from this is that they never spoke to me. Why did they never speak to me? I blame everyone for what happened to me. I grew up in the city in the '80s. It was a hell of a place to grow up. I had no support from my family, but more importantly, not from the professionals.
[C 72:54]: Yep.
[A 72:55]: You were labelled, you know what I mean? You were labelled a problem. And instead of fixing the problem, like what they do now, yeah, you were just— well, I've just— for the last 2 hours, that's— you just had a snapshot into my life. Yeah, that's what you got. Back in the '80s.
[C 73:13]: Yeah, you just get to treat them the way you want to be treated, and that's exactly it. And you kind of live— you live your childhood through them. Yeah, that's an absolute concern, what I really do.
[B 73:33]: So I just put, I was labelled as a problem instead of fixing the problem. I was dealt with as a problem.
[A 73:43]: Correct.
[B 73:44]: Can you remember any other names who are the main people responsible?
[A 73:50]: There's too many. I mentioned everybody that I've just discussed with you over the past 2 hours. Yeah, I mean, people go in a role to support and help these people, you know what I mean? They must have had a job title, they must have had an interview to take on the role. Of the job. Yeah, you know, I mean, don't get me wrong, I met a lot of nice people there as well. I did. People genuinely want to help. But the second thing of it was, once you were labelled, you know, I mean, once the arrow was above your head, that's it, you were wasting your time.
[B 74:22]: Yeah, just give me one second, I just go back through into the person, it's just to highlight any names.
[C 74:38]: Mike.
[B 74:39]: And do you not remember who Mike— what Mike's role was?
[A 74:42]: He was a teacher.
[B 74:43]: It was just a teacher?
[A 74:45]: Yeah, yeah, the deaf teacher. Yeah.
[B 74:47]: And it would say Mr Acre was a teacher. You don't remember the specific subject?
[A 74:51]: No, there wasn't a specific subject. Yeah, you would sit in a room and they would try and talk to you about geography, then history and maths, but you just wouldn't listen. And so they wouldn't force the fact. I mean, you just done what you wanted to do. You would sit, you would Skive, you would talk, you would do nothing.
[B 75:07]: And Mr Richard Garrie, did you say he was the boarding officer?
[A 75:11]: He was the housemaster.
[B 75:12]: Housemaster, that's it. Sorry about that.
[A 75:15]: That's okay.
[B 75:16]: So I've got Mr Richard Garrie, Mr Richard Aker, Mike as well. What was the teacher called? Mr Thornburn?
[A 75:25]: He was the head teacher. Thornburn, or The Beak. Thornburn, he was the headmaster at Glendrick?
[B 75:32]: Yeah, the headmaster. Yeah, The Beak was his nickname. Yeah, so we've got McGarrie, Mr Aker, Mike, Mr Thornburn, quotation marks, The Beak, and he was the headmaster. And was there anyone else who you named?
[A 75:50]: Not really.
[B 75:50]: No, that's perfectly fine, no problem. Um, the next question is, were other children affected and did you witness abuse or harm to anyone else?
[A 75:59]: Oh, everybody was there, especially Lyndrick Muir. Yeah, yeah, whoever was in my dorm at the time. Yeah, they're all— nobody missed out.
[B 76:16]: Nobody missed out.
[A 76:21]: A few years ago, I actually found a Facebook page that had been put up, and I wrote some really nasty things on it.
[B 76:31]: Yeah.
[A 76:32]: And they're still there, still there. I mean, that was done years ago, and there's a lot of nasty stuff on there as well from other, other people. I'm not gonna— again, that's not my business to discuss next.
[B 76:42]: No problem, that's perfectly fine. And why do you believe staff or the institution know or should have known what was happening?
[A 76:51]: Well, they're adults. I mean, I'm a father, I'm a grandfather myself, and I live for my children, my grandchildren, you know what I mean? And regardless whether they're children or not, they're in a position of trust and a position of care to look after us in the field. They dictated what way my life was going.
[B 77:32]: Well, they were adults. They were in a position of care. They was in control and dictated where my life was going. They had a duty of care and they failed. They failed.
[A 77:41]: Yeah, big time.
[B 77:43]: Yeah, no problem. Were complaints discouraged, ignored, or punished? Were you moved, threatened, or disbelieved?
[A 77:51]: Disbelieved. I never really told many people about it. Yeah, because of the— because you— because as I said to everyone, it was accepted, it was normal, it was life, it just happened, you know what I mean? So I mean, what are you meant to do? You can't fight the system, you just can't do it no matter how hard you try as a 13-year-old. I mean, who would believe me even if I did try? Nobody. I couldn't speak to anybody. I never see my parents. They just stopped me seeing them at the I've seen them periodically, but you can't go in and say to your mum, I was giving somebody a masturbating in somebody's office, can you? You know what I mean? You just can't do that. Even when I did go to the police, they said, don't be silly, you encouraged it. Yeah, I mean, I thought, wait a minute.
[C 78:54]: Sleep problems.
[B 78:58]: And then finally, have you ever reported the abuse to the police, an inquiry, a professional, or an authority?
[A 79:06]: Yeah, reported to the police. Yeah. Yep.
[B 79:09]: I know you've already stated this before, so it is a bit tedious, but what happened when you reported this to the police?
[A 79:14]: I was I was— because I was known to the police then, it was a few years, and I was turning into a criminal, I wasn't believed. I was told that I had encouraged it.
[C 79:27]: The kind of, if you went on holiday, sometimes you might struggle with somewhere you don't know.
[B 79:33]: You were told what? Sorry?
[A 79:35]: That I had encouraged the situation, I had encouraged the abuse, the sexual abuse. I must be gay. The exact words of the officer.
[C 79:46]: Okay, and is that still an ongoing thing? Okay, and when did that happen and how long did it happen for?
[B 80:00]: So the next is just movement between placements and leaving care. Why did you move between placements and were the reasons ever explained?
[C 80:06]: No.
[A 80:07]: Never. No, no, I moved obviously from the first one because I absconded because of the serious abuse. Second one was a result of abscondance, the first one. And the third one was, um, a partner wasn't ready to be integrated back into society.
[C 80:23]: Yeah, so I can understand that there would have been a struggle. How has what you went through affected relationships, parenting, friendships, Yeah, you give them the life that you wanted.
[B 80:52]: So no, never. I moved as I was, as I absconded due to serious abuse. Second was a result So it'll be expounding from the first and final setting I was deemed to, uh, I was deemed not fit to enter society.
[A 81:04]: Correct. Yep.
[B 81:07]: Did you run away, refuse to return, or ask to be moved?
[A 81:12]: You couldn't refuse. There wasn't an option.
[C 81:15]: What about friendship? Has it affected any friendship or your ability to maintain friendship?
[A 81:21]: I mean, the staff at Liverpool let me physically hitchhike home to Edinburgh, which is 60 miles, in different people's cars. They knew that was happening as a 13-year-old.
[B 81:32]: Do you say 60 miles?
[A 81:34]: Yes, 60 miles from that. I was 60 miles from my parents. Yeah.
[B 81:53]: So I just put, you couldn't refuse, that was never an option. The staff at Lendrick left me— let me hitchhike 60 miles to my parents' house, getting rides from strangers, and they not only knew but encouraged me to do so.
[A 82:05]: Yep, if you don't— if you're not happy, just bugger off again. Yeah, so I did.
[B 82:10]: And then finally for this section, when and what age did you leave care?
[A 82:15]: 16.
[B 82:17]: And what was your circumstances afterwards?
[A 82:20]: Um, for the first 4 years, my— from 16 to 20, I was a criminal.
[B 82:28]: Yeah.
[A 82:29]: Um, I was even breaking in, um, doing everything I shouldn't be doing. Taking no pride in it now whatsoever. Um, I got an 8-week prison sentence in Edinburgh.
[B 82:45]: One second.
[A 82:45]: Sorry.
[B 82:46]: No, don't apologise, um, Richard.
[C 82:49]: Yeah, absolutely. Just something that would remind you. Yeah.
[B 83:00]: Do you say 6 or 8 weeks?
[A 83:03]: 8 weeks. 8 weeks prison sentence.
[C 83:04]: How was it affected?
[B 83:05]: You were in Edinburgh? In Edinburgh and And what was it, what caused you to be placed into the adult prison?
[A 83:16]: Breaking in the house.
[B 83:21]: That's perfectly fine. So now it's just gonna go into the impact of your life. This may be a bit more of a distressing part, but after that we'll just be flying through. We should probably be done in the next 15 minutes or so.
[A 83:35]: Yep.
[B 83:35]: So this is the impact on your life, what the care setting has done. So how did this experience affect you at the time? So try to think about obviously your thoughts and feelings in relation to your safety, your trust, confidence, sleep, behaviour, education, relationships, and also your ability to speak up.
[A 83:56]: Well, as I say, I spiralled. The only way out I could see was rebelling. I was free, you know what I mean? I was free from that system. And instead of building my life and doing the right channel, I chose the wrong one because of the anger and the hatred and the hurt and deceit that I had in me. I couldn't speak to anybody. I had nobody to speak to. I mean, I was pretty much discharged from social services overnight. Yeah, one second, one second.
[C 84:47]: So you've got a—
[B 84:50]: well, I spiralled. The only way I, um, the only way I saw was rebellion. I was free this way. Instead of building my life and choosing the right channel, I chose the wrong path due to anger, hatred, and deceit. I was essentially discharged overnight.
[A 85:03]: Yep, just 3 years of my life, then all of a sudden that's it, you're free to go. Yeah, no explanation, no nothing.
[B 85:27]: And how would you say this has affected your sleep, your behaviour, and your future relationships and ability to speak up?
[A 85:36]: For the first probably 20 years after that, it's horrendous. I had them— I was sleeping with different women. I've got 3 or 4 children that I have nothing to do with.
[C 85:48]: You know what I mean? Yeah, absolutely. Yes. Have you received counselling, therapy, mental health?
[A 86:00]: My family disowned me.
[C 86:02]: Yeah.
[A 86:05]: And I was, I was just a rebel. I was on a destruction mode. Do you not believe it?
[C 86:15]: Yeah.
[B 86:40]: The first 20 years after this was horrendous. I was sleeping with numerous women. I have 3 children that I don't have anything to do with. My family disowned me. I was just a rebel. I was in destruction mode. You wouldn't have believed it.
[A 86:52]: Mm-hmm.
[B 86:53]: Yep, yep, no problem. So the next question is, how has it affected your mental health?
[A 86:59]: Back in the day, you didn't have mental health. There was no such thing as mental health. That's only— that's a modern day. So my mental health was me breaking in. My mental health was me sleeping with different women, cheating, lying, stealing. That was my mental health. Because if you ask anybody 40 years ago what mental health was, nobody could tell you. Okay, I now know what I've done to my mental health.
[C 87:27]: Yeah.
[B 87:32]: So my mental health was stealing, breaking and entering, sleeping with numerous women. What else did you give an example for?
[A 87:39]: Just doing what I wanted to do. I mean, I couldn't— I didn't care. I mean, nobody could do any more to me than what had been done the previous 3 years.
[C 87:58]: Could any sibling, former resident, relative, friend, partner, or professional provide a supporting statement for your application, or would you want them to? You wouldn't? Okay.
[B 88:14]: How has it affected your physical health? Um, basically So like any alcohol or substance use? What were—
[A 88:23]: oh no, that's one thing I've been very strong about. I mean, I'll social drink now and again. I don't— I used to smoke at the time, but when I turned my life around, I stopped smoking. And I refuse point blank to do any kind of drugs. I've seen so much destruction with them in the care system.
[B 88:41]: Yeah, I've got no substance use. I only drink socially now. Um, how would you describe your sleep?
[A 88:49]: Terrible. My doctor refuses to give me any more sleeping pills because of the addiction, and I'm now on— actually, just give me a second, I'll tell you what they're called— diazepam.
[B 89:01]: Yeah, one moment.
[A 89:03]: Just two seconds. No, I'm a tripplin'.
[B 89:18]: I'm a tripplin'.
[A 89:20]: I'm a tripplin' for my sleep. But to be honest with you, I actually buy sleep pills on the black market.
[B 89:26]: Yeah, no problem. Hold on. Would you say this is due to it being a necessity?
[A 89:39]: Yeah, because my doctor won't give them anymore. Because of the addiction. But I've got— I need to sleep, you know what I mean? And it's all— I'm a— triptylene don't work. They calm me down, but they don't— they don't make me sleep. Don't let me sleep. A zopiclone.
[B 89:54]: Zopiclone?
[C 89:55]: Yeah.
[B 89:56]: Do you know how that's spelled, by any chance?
[A 89:58]: Z-O-P-I.
[B 90:00]: Yeah.
[A 90:00]: Clone. C-L-O-N-E.
[B 90:06]: That's the only thing that helps with your sleep?
[A 90:08]: That's the only thing that'll put me asleep, yeah. And I know I'm addicted to them, I know that, but what's the options?
[C 90:15]: Yeah. And how are you feeling after discussing this on the phone?
[B 90:26]: Just give me one second, just while I just try and associate the— not associate, sorry, just try and fix the punctuation and grab my real quick.
[C 90:37]: Yep.
[B 90:38]: So, but no substance use. I only drink socially now. My sleep is terrible. My doctor refuses to give me more sleeping pills as he's concerned about addiction. I'm on diazepam, Amitriptyline. I do buy sleeping pills on the black market. This is a necessity as my doctor won't provide me with the drugs. Zopiclone is the only thing that helps me with my sleep. I know that I'm addicted, but what are my My options, by any chance, could you please just confirm for me what the milligrammes are for those?
[A 91:04]: Um, I think it's 7.5. It's obviously clone, I think. I don't have them to hand with me. I'm actually in a hotel room in Ireland at the moment on work. Um, the amitriptyline, I, I have, they're 10 milligrammes, but I take 2, so it's 20 milligrammes.
[B 91:20]: And how many of the zopiclone do you take a day?
[A 91:23]: Uh, 1. One at night.
[B 91:31]: Yeah, um, and then the diazepam?
[A 91:34]: Yep, I take one of them. I think there's 5mg. I've not got that in my hand either, like I said, in my bag in my car.
[B 91:39]: It's okay, don't worry about it. One a day?
[C 91:42]: Yeah.
[B 91:42]: And is that at night or just during the day?
[A 91:44]: At night.
[B 91:47]: Fantastic. Um, how has it affected your relationship, parenting? Friendships, intimacy, trust, or isolation?
[A 91:54]: No, um, since my children came along, the children I've been a father to, I mean, they've changed my life. Um, you've no idea.
[B 92:10]: Sorry, say that one more time.
[A 92:11]: I mean, talk about being an overprotective father.
[B 92:13]: Yeah.
[A 92:14]: Oh, you have no idea.
[B 92:15]: I have lots of problems.
[A 92:16]: Idea. And my children, my world. I see them on a daily basis. Yeah, for them, they're all doing well in life. My daughter's a paramedic. I mean, got 2 grandchildren, 2 on the way next year, and all full-time jobs, all got their own houses, done so well. And I, I thank myself for that. Um, of course, my strict regime that I've developed because of my abuse. So if anything, it's done some good. It's made me treat my children the way that I should have been treated.
[C 92:55]: Yeah. Be honest with you. I'm still— I'm working on the system, and every now and then I have to ask Auntie what that means. All right, Craig, well, you take care of yourself, and thank you again. All right, speak to you soon.
[B 93:30]: Bye. But since I've become a father to my kids, they've changed my life. Talk about being a A protective father. You have no idea. They are my world, the four of them. They all work full-time. They have a house. I gave myself a strict routine to stick to and I was able to provide myself with this. I wanted to treat my children the way I should and wanted to have been treated. They are my world.
[A 93:51]: Yep, yep.
[B 93:53]: And the next question: how has it affected education, work, confidence, opportunities, finances, housings, or day-to-day stability?
[A 94:02]: My strong will has got me out of the shit in my teenage days. Um, I, I left when I turned 20, um, after I'd done my prison sentence. I left Edinburgh. Hold on, you left Edinburgh? I left Endra. I wanted to prove my family wrong because I was written off, you know. I mean, I was a nobody. I was going to die. I was going to die crook and all this, you know. I mean, and I just got to the stage when I was 20, I thought, fuck you. Excuse my language.
[B 94:44]: No, it's okay.
[A 94:45]: I'm not going to be that person that you see I am. And I see, I packed up and I left. I left them with nothing but the clothes on my back. I'm left with no qualifications whatsoever.
[B 95:31]: So she put, my strong will has got me out of this shit from my teenage days. When I turned 20 after my prison sentence, I left Edinburgh. I wanted to prove my family wrong. It was like a fuck you. I wasn't going to be the person everyone thought I was going to be. I left with nothing but the clothes on my back. I have no qualifications. And finally, are there triggers, places, smells, authority figures, institutions, or situations that you avoid?
[A 95:58]: Not really, because I've never— I mean, I've never been near a care situation. My children have always had great upbringing, great education, you know what I mean? I've been such a strict father, but for the right reasons.
[B 96:12]: Yeah.
[A 96:13]: And I've never been in that environment, and I've never had any social— I mean, I would not allow a social worker near my door.
[B 96:21]: Yeah.
[A 96:21]: You know, I mean, I have no trust, no faith in that profession. And I actually have a friend whose wife's a social worker, and I will not associate with her in any way, shape, or form. And that's wrong. That's wrong for me to do so. And But it's a—
[B 96:38]: Sorry. It's okay to apologise. So I just got, um, not really, so I've never— sorry, not really, as I have never been near a care situation with my kids. They've had a great upbringing and education. I was a strict parent but for all the right reasons. I do not trust social workers. I will not let them near my doorstep. I have a friend who is a social worker and I will not associate myself with them.
[A 97:26]: So my friend's wife she's a social worker. And I know it's wrong, but it's the whole stigma, the word social worker, you know what I mean?
[B 97:37]: Yeah.
[A 97:37]: And I've seen the destruction and chaos they've caused in many people's lives. I mean, I've looked at all these child abuse cases and Orkney and things that have happened, and the social workers have been to blame. That's by the by, but what they've did to me personally, you know what I mean, Yeah, they can fuck off as far as I'm concerned. The whole system is dead and buried and will never be resurrected in my life. Never.
[B 98:29]: Can you just clarify something for me? You just stated that— oh, hold on. You said something then about like, um, if it's up to you, like about resurrecting something. Um, in relation to social work and social workers, what was that again? Can you just repeat it?
[A 98:52]: The only thing that's resurrected now is to speak to you about it.
[B 98:54]: Oh, okay.
[A 98:56]: Sorry, it would, it would be buried, gone. But I mean, you can probably hear from my tone, I'm getting so angry. Yeah, just thinking about these people and what they've done, you know what I mean? So many children have been scarred by this. When I say I've lost a friend through this—
[B 99:18]: yeah, I do apologise. My condolences.
[A 99:21]: No, listen, that's years and years ago, but again, it's the life that could have been saved.
[B 99:25]: Yeah, of course. Hold on, I'm just finishing up the punctuation and grammar on this and I'll read it back to you just to make sure everything's right. Just because we've gone over like quite a bit of the time period, so like I probably will lose the transcript on this. So I just want to make sure everything is crystal clear. So I just put not really, as I've never been in a care situation with my kids. They had a great upbringing and education. I was a strict parent, but for all the right reasons. I do not trust social workers. I will not let them near my doorstep. I had a friend whose wife is a social worker and I will not associate myself with them. I know it's wrong, but it's the whole stigma of the word social worker. I've seen firsthand the effects that they've had on people's lives in regards to what's happened to me and the social workers' involvement. They can all fuck off for as I'm concerned. The only time it is resurrected in my life is speaking to you today. I have buried this. I'm angry with what has happened. To not only me but every other child. I lost a friend because of this. It was a long time ago, but this is a life that could have been saved.
[A 101:02]: Yep.
[B 101:02]: And then finally, in relation to the impact of your life, what impact has this had on your life overall, and what do you think may have been different if it had not happened?
[A 101:12]: What could have been different? Well, hopefully nothing could have been different because I love the life I've got now. But I could have left. I could have been deprived of an education, and that's so important. But because of my strong will, I mean, I've got a cracking job. I'm in a senior management role now. I'm on 80 grand a year, you know what I mean?
[B 101:42]: That's fantastic.
[A 101:43]: I own my house, I've got cracking cars, and I don't want for nothing, and this is not about money, not about money at all.
[B 101:50]: No.
[A 101:51]: But that's what the care system has done for me. That's me that's done that for me, and only me. That was the path I took when I turned 20, when I left Edinburgh, and I've done it mainly to prove my family wrong.
[B 102:15]: It's actually astounding how much spite can be such a motivating factor.
[A 102:21]: Honestly, you've no idea. I just didn't want to become a statistic, to be honest with you.
[B 102:31]: Yeah. So I just put, well, hopefully nothing but Nothing could have been different as I love the life I have right now, but I was deprived of an education, which is incredibly important. However, because of my strict regime, I have done so well for myself. I have a cracking job, nice cars, and a wonderful family. This is all due to me, my actions, and my determination. I wanted to prove everyone wrong and prevent it being another statistic.
[A 103:26]: Yep, spot on.
[B 103:30]: I'm just going to answer some questions now, which is just in relation to, for me, um, Do you know if there's any letters, photographs, reports, inquiry evidence, apologies, decisions, or previous correspondence made to support any evidence and supporting information what you've given today?
[A 104:04]: No, nothing at all.
[B 104:06]: That's fine.
[A 104:07]: No, nothing.
[B 104:09]: Could any sibling, former resident, relative, friend, or professional provide a supporting statement?
[A 104:15]: Um, no, nobody, nobody was here. Yeah, nobody was here. And, and I say because it's a taboo subject, you're not exactly going to come out homeless, started donating to your mum, you've been abused, are you?
[B 104:24]: No, of course not. So now it's just in relation to previous claims, application, or payments. Have you previously made any civil claim, um, criminal injuries claim, a redress application, a complaint, police report, increase statement, or claim to any other scheme about this abuse?
[A 104:41]: What you said, you're the first person I've talked about it in 40-odd years, so you're very privileged, I'll tell you.
[B 104:47]: Oh yeah, very much. I do feel very much So you've actually done such a fantastic job, if I'm being honest with you, Richard. Like, this is something more obviously is a very distressing and traumatic thing to speak about, but you've been able to conduct yourself very eloquently and also express yourself and give such detailed description that, like, I know this might sound a bit crazy, but like, I'm actually looking forward to drafting this statement up because you've just provided so much information. It's just going to be easy. I'm going to be able to fly through this. So again, I am glad that you've been able to finally speak about this and be a little bit open. And obviously, as you stated, we're here to try and get you the recognition and also the acknowledgement and apology, what you do deserve. Obviously, I know you stated that you haven't got any interest in relation to the money, but from what I can tell you now, that looking from our system and looking at provisional value of obviously your records, the statement what you've given today, you're estimated at a level 5. So that's anywhere between £80,000 to £100,000. But that's obviously— I can't say for right now that that's a guaranteed figure. But that is something what we believe that this level is going to be at. But it will all be down to the Scottish Redress Panel. In relation to that anyway?
[A 106:14]: It doesn't excite me. No, of course not. Maybe 40 years ago it might have, you know what I mean? But now I don't give a shit really. I think what— you've no idea how this has made me feel now, just be talking to you. I'm not going to go run and speak to my wife when I go back home, but I think through time I might. I might do that.
[B 106:36]: I think it's one of those, I think now, like, not only for this for you isn't mainly to get anything back is in form of a compensation. I feel as though this is perfect for you in regards to your closure. I feel like now that you've been able to take a detailed account of what happened, and obviously it's a bit easier speaking to me today because you can't put a name to my face. No, sorry, you can't put a face to my name. So yeah, it's one of those where like you probably would feel a bit more comfortable to speaking about it and being able to talk. And obviously, as I said, I'm very grateful for you to be able to do that, not only just for obviously my job and being able to do this for you, but also I'm thankful that you've done it for not for yourself really, because I feel as though this would be the start of something for you where you'd be able to—
[A 107:25]: Well, I've been interested in it. I mean, to be honest with you, I don't think anybody's ever going to be alive that's caused any of this, and I don't think any repercussions is ever going to happen to these guys. And I've accepted that, you know what I mean? But I think what makes me happy is that the government has realised there's been a problem.
[B 107:45]: Of course.
[A 107:45]: A bit late, but I mean, hopefully now the kids that are going on my journey, you know what I mean, that's what it is, it's been my journey, they'll get the care and the need and thrive, you know what I mean, that I never got. Yeah. And that matters. Believe me, that matters.
[B 108:04]: Of course. And you've done an absolute fantastic job in raising your family as well, especially considering everything what you've been through. Obviously, something you should be very, very proud of what you've managed to do.
[C 108:14]: Yeah.
[A 108:14]: I suppose if anything, I can thank for what happened to me for that. Yeah. In a perverse kind of way.
[B 108:20]: Well, really, it's more of thanking yourself that you was able to have that, you know, that mental fortitude to be able to tell yourself that you've got a plan I'm going to stick with it and I'm going to show everyone that obviously you deserve better. And you did get better, then that was all from your own doing. Like, you became, obviously, um, without, um, sounding a bit too much like, at the end of the day, um, you, you are older than me, but you became your own, your own man essentially at that time. No guidance, nothing at all. And a lot of people within this Scottish region has not been able to do that. And I can is that right?
[A 108:56]: I can imagine.
[B 108:57]: Yeah, it could have gone a lot worse. You've probably got one of the best outcomes I've ever seen so far coming from this. Yeah. Which in a little way, obviously, you probably may feel a little bit lucky from the outcome.
[A 109:12]: I do, yeah, I do. And as I say, if I had done education at school and I'd done mainstream school, I don't know where I would be. I'd probably be still in Edinburgh. I don't know. I don't know. I don't even want to think what happened then, you know. I mean, it didn't happen, and what did happen I've had to deal with, and again, I've done a bloody good job of it. I know I have.
[B 109:33]: You've done a fantastic job, I must admit, honestly. Thank you. So we're literally just near the last few questions now, yeah, and we should be able to fly through. But just in relation to that past question, what I asked, did you receive any payment, apology, settlement, or decision, or any signed waivers waiver or discharge, and do you have any copies?
[A 109:52]: Nope, nothing at all, nothing.
[B 109:54]: Nope. So now it's just for the reason for applying. Why are you applying to the Scottish Readjust Scheme, and what would you like to come from telling your storey today?
[A 110:04]: Education. But I think, I think that's out there already. I think that's why they've created this scheme. I think whoever reads this, I don't think they'll be shocked by it because they'll have read a lot worse. But now is the time to do it. You just— I just say nobody can be punished for this, but it's just the time, you know what I mean? If you had spoke to me 2 years ago, I would have told you piss off, absolutely no chance, you know what I mean? But the time in my life now, I'm nearly 60, you know what I mean? And I feel now I should, and it's just time. Yeah, the time is right. It really is right to do that. Yeah, and it should be. I mean, I should be shouting it from the roof. Yeah. In a strange kind of way, you know what I mean? But—
[B 111:32]: The next question would be, what would an acknowledgement mean to you, Richard?
[A 111:37]: I think now it'd be pretty much meaningless, to be honest with you. It's like the horse is bolted, you know what I mean, after the steel door's been left open. It's happened because none of the people— again, none of the people involved will ever have a repercussion of what they've done. So they can stand on the highest hill in the world and shout, "I'm sorry, Richard." I just laugh at them, you know what I mean? Because it's somebody apologising that hasn't been through that, that hasn't, I'm presuming, you know what I mean, they're just reading my storey. And that's what it is, it's my life they're reading. So I think it'd be kind of, I don't think they should apologise on behalf of somebody else. Else, but somebody has to take ownership from it. I understand that.
[B 112:59]: But it is meaningless now. It is meaningless now, to be honest with you. It's happened now, and none of the people who were responsible will ever be accountable. You can stand on the highest hill and shout, sorry Richard, I would just laugh at that. I would understand that. I understand that someone has to take ownership, but those responsible will never face the consequences.
[A 113:15]: Yep, yeah, it's too late. It's far too late to be doing this, something that happened all these years ago.
[B 113:30]: And finally, is there anything else you want Rejoice Scotland to understand about what happened or the harm that you have lived with?
[A 113:38]: Again, I revert back to the previous question. What are they going to do with it? Ken, are they going to say, oh, we're so sorry? Hear it again, it's just bollocks as far as I'm concerned, you know. I mean, somebody who's in their 30s and their 40s trying to deal with something that happened 30 years ago, it's— they're doing it as a job. Yeah, Ken, they don't care. They'll go to bed tonight and they'll sleep, no problem. What happened to me, they— you know, I mean, it's just a job to them, that's all it is. They've not experienced what I've went through, and for them to try and— and then for them to try and do something about that now, well As I say, it's too late. Far too late. And again, I think that's just a bit of resentment on my behalf there. Yeah.
[B 114:48]: So again, I refer back to the previous question. What can you do about it? You can say sorry, but it means nothing. A load of bollocks for them to now only start trying to do something about it. It's too late. Again, this may just be, just be my resentment on behalf of the care system.
[A 115:11]: Those that are meant to care have failed.
[B 115:21]: I just added that. So finally, Richard, it's just a closing— well, a closing and welfare cheque. Is there anything important that we have not covered our wording that you wanted to handle correctly?
[A 115:33]: No, no, you've been absolutely fantastic. You've delivered this like absolutely fantastic.
[B 115:49]: How are you feeling after discussing this, and do you feel safe to end the call?
[A 115:53]: Yeah, yeah, no, no, I'm not— I feel good actually. I feel good. I feel, and yeah, it's your job, I feel you've listened and you've extracted the right information. You know what I mean? You're not a robot. You're, yeah, yeah, I feel you've got compassion behind you. Yeah, it's made this whole process far easier.
[B 116:13]: Yeah, we're here to try and get the best possible outcome for you.
[A 116:16]: Yeah, yeah.
[B 116:17]: Obviously most of the time, um, you're not alone being the one who, but with saying like the money means nothing like a lot of people feel the same. And it is, yeah, it is more obviously the acknowledgement and the more of the panel admitting fault and taking accountability more than anything.
[A 116:37]: I think they've done that already by creating this system. They know there's been problems, you know what I mean?
[C 116:44]: Yeah.
[A 116:44]: But to the extent I don't think they do, and I don't think they ever will know. I don't think you'll speak to half the people involved to be honest with you. A lot of them have been dead by now, so you have no idea the true extent. This is just a statistics exercise for them. That's all this is.
[B 116:59]: Yeah, and we're gonna— when it comes in next year, there's also going to be the Church of England scheme. So really, yeah, so it's going to be even much. And with the Scotland one, obviously the storeys that have been detailed to us so far, obviously quite traumatic, I imagine, just not only for the people to have experienced it, but just even ourselves, just to hear anything. It is a shocking thing.
[A 117:25]: Yeah.
[B 117:25]: With the individually assessed Scottish redress applications, you get that, you get £100,000, because obviously, because they understand the severity of what's going on.
[A 117:34]: Yeah.
[B 117:35]: With the Church of England scheme, it's £600,000. So it shows you— yeah, exactly, it shows you how severe basically that's going to be. So obviously that's something more. At the end of the day, the role, what we're doing here, it's the job satisfaction obviously outweighs the storeys that we hear because what we know is that we're obviously doing a job to try and make, trying to give closure to a part of your life which obviously is very troubling. And obviously if we're able to get you any compensation in relation to that, Brilliant. But obviously, yeah, it's just a bonus on top of it. Yeah, more than anything, what we found is that the people who we're speaking to, they'd rather obviously know for sure that they're going to get this form of acknowledgement and to know that someone's being held accountable for it.
[A 118:27]: Yeah, yeah.
[B 118:28]: And so is there someone you can contact for support, or would you like any support service details?
[A 118:32]: No, I've got— I'm gonna meet a couple of colleagues now down at the bar. I'm gonna have a gin and tonic. I'm gonna go Chinese tonight. I'm over in Ireland on business, so yeah, I'm absolutely fine. But certainly I'll probably not sleep much tonight either, but again, that's just standard for me. And but all told, no, I'm not gonna jump off the windowsill. And for my kids later on— and actually one of my kids is here, he's one of my colleagues— so no, it's just I'm fine, absolutely fine.
[B 118:56]: No problem. What are you gonna offer the Chinese?
[A 118:59]: I don't know yet, I've never been to a Chinese in Ireland, so see what happens. And see what the crack is like.
[B 119:04]: Yeah, yeah, there you go. Well, I hope they have a lovely evening. But this is just the final question now, Richard. Has the next steps been explained to you?
[A 119:14]: Not really, no, to be honest with you, no.
[B 119:16]: Okay, I will, um, what I'm going to do is I'm now going to explain the next step to you. So I'm just going to answer that as yes. Um, so what will happen now is that I'm going to go away and I'm going to obviously draught your witness statement. I'm going to make it detailed, going to detail it within your first-person narrative.
[A 119:38]: Yep.
[B 119:38]: Because obviously this is your witness statement. I am then going to go through and I'm going to corroborate what you've said within this witness statement today, and I'm going to match it with the GP records, what we've collected. Yep. I'm going to match it with your childcare records, what we've collected, that being from Edinburgh City Council. Council, and also from the institution care setting called CMAB Care and Education. And following that, I will then make a bundle which will provide an exhibit sheet. It will provide an exhibit bundle of all relevant records which obviously corroborate what you've said today. And once that has been drafted and been completed, it is going to be sent to you directly at the email address what we have on file, which is richard@scouselaw.co.uk. Adampervs.com.
[A 120:21]: That's correct.
[B 120:22]: Yeah, and so that'll be sent to over to you to have a look at, um, and for you to sign. And you sign and obviously just state that the information in the witness statement detailed is, um, correct, um, and the best of your ability. And once you've sent that back to us, we'll be then in a position where we'll have a WhatsApp meeting with you. The meeting won't be with me, unfortunately. Currently, right? It will be with our claims operations manager, which is Jay Taylor, and also it will be with the head solicitor here at MMA Legal. And it is not a long phone call whatsoever. All you'll need is a form of ID, be it passport or driving licence. Just put the camera in front of your face like you're taking a selfie, show obviously the ID, and then on the call, the head solicitor will state if this is acceptable and if he's happy with that. Once you've then verified, we will then submit your application to the Scottish Redress Panel. At the moment, we are unsure of the time period, what it's going to take for them to respond. We are currently under the impression that is anywhere between 8 to 12 weeks. So hopefully, if that's quick—
[A 121:35]: I wasn't expecting that answer.
[B 121:37]: I know. Yeah. Hopefully are going to come through quickly. And I do have a lot of, um, witness statements this week, just so you are aware. And I've also got, um, witness statements in the back what I'm still drafting as well.
[A 121:50]: Sure.
[B 121:50]: But from what you've given me today, like, and everything what you've done on this call, like I said, you've been absolutely fantastic, Richard. Like, you've, you've not, um, got disgruntled or anything like that when I've needed to, like, interrupt you, which obviously is a bit of a awkward situation for us both. It's not something I would want to put myself in position of interrupting you, but it's essentially just for the fluidity of the witness statement for when I go to type it up. Yeah, so hopefully I'll be able to get this done within maybe like an hour, an hour and a half, right? Okay, and then we'll go from there. I'm hoping that I might be able to get this done for you at the end of this week on Friday. If not, um, I'll definitely have it sent over to you by the end of next Friday.
[A 122:29]: Okay, that's absolutely Absolutely fine, mate. Yeah, no problem at all.
[B 122:32]: No problem. Well, thank you very much again for obviously sharing your storey with me today.
[A 122:35]: No, listen, not a problem. Incredible. Good to speak to you, and I'll catch up with you soon.
[C 122:39]: Okay.
[B 122:39]: Yeah, of course. Have a lovely evening. Bye.
[A 122:41]: Yeah, you too.
[B 122:41]: Bye-bye., `formatted_transcript` = [A 00:00]: Hi there.
[B 00:01]: Hi Richard, it's James here from ML Legal. How are you? How are you doing?
[A 00:05]: I'm okay. Yeah, okay.
[B 00:07]: I do have to pass data protection purposes again just before we continue with the statement. Could you please just confirm for me your date of birth, please, Richard?
[A 00:15]: 18th of March, 1960.
[B 00:17]: Fantastic. And then just your postal address, please.
[A 00:20]: Yep, it's 44 Kingfisher Grove, Gallowshields, Tango Delta 1-2-2-Pet Hotel.
[B 00:24]: Fantastic. And just let you know again, calls are recorded for training and monitoring purposes.
[A 00:29]: Yep.
[B 00:30]: And so now we are going to go into your second care setting. Again, this is all the exact same 12 questions. And so if you could kindly confirm for me the second care setting's institution name, location, the approximate dates, and your age, and who placed you there.
[A 00:46]: That was the Edinburgh Assessment Centre, and location was Howdenhall Drive, and that's at Liberton in Edinburgh. And I was about 14 when maybe 14 and a half, 15, and I was placed there by the Children's Panel in Edinburgh. That I remember very clearly.
[B 01:42]: Also, um, can you remember how long he was there for?
[A 01:46]: 3 weeks.
[B 02:02]: What type of care setting was this?
[A 02:04]: It was a closed environment. It was a secure unit.
[B 02:25]: So the next question is going to be in relation to what your ordinary, ordinary daily life was like there. First, what we're going to do is we're going to go through what the accommodation was like. So could you kindly just confirm for me what the accommodation setting was like?
[A 02:39]: It was like a cell. It's our locked room. There's two of these in the room, but I can remember.
[B 02:56]: Was there a window?
[A 02:58]: No, no.
[B 03:01]: And did you have access to a toilet?
[A 03:04]: I think I must have. I think I must have, because certainly over there, neither. Same instances as in the past.
[B 03:22]: What was the cleanliness like of these cells?
[A 03:26]: Um, just standard, just a room. Um, I can't remember it being overly dirty.
[B 03:44]: Was you provided clothing when you was at the assessment centre?
[A 03:48]: Not initially, no. Um, we got a grant from the social services, but that was probably a couple of weeks in.
[B 04:05]: He was given a grant by the social services. Was this direct?
[A 04:09]: I was given clothes.
[B 04:10]: Oh, sorry.
[A 04:11]: Yeah, yeah, I imagine it's a care grant or whatever it is.
[C 04:19]: Yeah.
[B 04:19]: And how long into being there was this provided to you?
[A 04:23]: A good couple of weeks anyway.
[B 04:34]: So did you only have like one set of clothes?
[A 04:36]: One set? Well, I think in the end they would give me somebody else's clothes out of the top of that bank of clothing, but I always remember I looked right out of place because it was just— it wasn't me. I was taken from the hearing straight there, so there's no pass and go.
[B 05:28]: What was the routine? What was the daily routine like there?
[A 05:32]: You were, you were up here in the morning and the doors, you had to stand behind your door, wait until it was opened. Yeah, you have to march, but literally march to the breakfast.
[B 05:52]: And was this in like a hall?
[A 05:54]: Yeah, yeah, yeah.
[B 06:02]: And what would follow breakfast?
[A 06:04]: You would get breakfast and you would go up, and I remember you go back up to— back up to your room. Yeah, um, and then you would try— I think I probably had a bath or a shower or something. I really can't remember. I certainly was not as bad as previous.
[B 06:22]: Um, so when you was— when you was able to have the bath and shower, um, was it something where you was able to have your own privacy?
[A 06:31]: Oh no, no, no, no, no, no, no.
[B 06:33]: All right, so would you just be able to briefly describe what it was like when you was taking a shower?
[A 06:37]: Well, it's just— I mean, showers were all open. And you were standing next to somebody. There was no privacy, no privacy whatsoever.
[B 06:55]: I'm sorry to seem like this is prying or anything like that, but was it ever a member of staff present when you were showering and stuff?
[A 07:03]: Yeah, yeah, because you were watched 24/7. There, it was constant. You couldn't be left alone unless, unless you're in your room locked in.
[B 07:21]: What was contact like with your family? Would you ever refuse or deny contact?
[A 07:29]: I've never seen them for 3 weeks. Was not allowed to see them.
[B 07:33]: He wasn't allowed to see him?
[A 07:34]: Nope. No family contact for 3 weeks.
[B 07:36]: Did you have a request to try and contact your family?
[A 07:39]: Um, yeah, yeah, I wanted my mum. Yeah, yeah. And there was once that they did come up, but, um, only because they wanted— the assessment said, what, just me to see a psychologist? And he had turned up.
[B 07:52]: Okay, one moment for a second.
[A 07:54]: Sure.
[B 08:12]: Can you remember the child psychologist's name? No, that's fine, don't worry.
[A 08:20]: Yeah, I was not in a good way. Um, to say the least.
[B 08:31]: Can you remember what the outcome was from you being seen by the child psychologist?
[A 08:36]: No, it was never discussed with me. No, I was never privy to that information.
[B 08:44]: So I just put the outcome of which was never discussed with me.
[A 08:46]: Yeah, none of this was discussed with me in any way, shape, or form. I was put in there so I couldn't abscond.
[B 09:15]: So now I'm just gonna go into the next question. How did the other children genuinely treat you?
[A 09:22]: Um, because I was in Edinburgh, it genuinely wasn't as bad, but there was still a tier system, um, as in hierarchy. Obviously I was still quite young, and there's children there up to 16.
[B 09:57]: The children there that were 16?
[A 09:59]: Yeah, there's older children. Yeah, yeah, I should put the other children.
[B 10:08]: Okay, there were a tier system hierarchy. I was still quite young. There were children there that were 16.
[A 10:15]: Yeah, they were, they were the, like, say, the kingpins, you know what I mean?
[B 10:23]: So to speak.
[A 10:24]: Yeah.
[B 10:27]: How did they, how did the staff genuinely treat you?
[A 10:34]: Like, uh, you're only the one he cared for, put it that way. You were there, they were there to do a job. You know what I mean? They were turning up to do the job, but there was no one-to-one. You were just there. I mean, it was just a routine.
[B 11:08]: So the staff didn't care for you, they were only there to do a job. There was no one-to-one, you were just there. There was no routine. And was there any form of rules, punishments, isolation, or unsafe arrangements that was enforced by the staff?
[A 11:21]: Yeah, they had a single cell that would put you in and strip you.
[B 11:26]: Oh, sorry, a single cell which they'd strip you?
[A 11:28]: They'd strip you, and it had peepholes, and all the kids— they'd make the kids bang on the door when they're— because you wouldn't be— you'd be allowed out for breakfast.
[B 11:35]: Hold on one second. Sorry about this, Richard.
[A 11:38]: Okay.
[B 12:05]: I just saw about this, correct? They had a single cell which they would strip you in. There was peepholes, there was peepholes in the cell in which the other children would look through to mock you and bang on the door, correct?
[A 12:17]: Yeah. And you would, you've been there for the duration of your punishment.
[B 12:27]: You've been there for the duration of the punishment?
[A 12:29]: Yes, it was 3 days. You've been there for 3 days, 3 days, 3 days, maybe 4 days, and you would be stripped naked and you would obviously bring your food in, but there's no— there's no, um, nothing at all to do. No books, no nothing.
[B 13:18]: So as you put, the punishment would last up to 3 or 4 days. You would be naked, not provided any books or stimulant. They would only provide you with food.
[A 13:25]: Yep, correct. They did have a potty in the corner, you pissing the pot legs.
[B 13:42]: If you ever used the, uh, the pot, was it ever changed if you, if you requested for it to be changed?
[A 13:49]: No, no, you once Once a day you would be let out to empty your piss pot, um, and that's it, you're back in again. You didn't even have— I know even in prison, like, you get exercise. There's never any, nothing like that. Yeah.
[B 14:16]: So again, um, it is going to be, um Identifying what you'd now consider abuse that you suffered whilst she was at the assessment centre. And so in relation to neglect, that would be any inadequate or withholding of food, clothing, warmth, hygiene, supervision, safety, medical care, education, or emotional support, unsafe confinement, failure to protect from bullying, violence, sexual harm, or other children or unsafe adults. Looking back, would you say that you was a victim of neglect whilst she was at the assessment centre?
[A 14:48]: Yeah, 100%. Predominantly psychological.
[B 15:10]: Looking back at your time when you was at the assessment centre, is there anything what you'd now consider as physical abuse?
[A 15:19]: You were given a punch here and there, yeah. If you step— if you stepped out of line, if you're only going to put in a cell, you were given a punch or a slap.
[B 15:38]: Can you recall where they'd hit you? Was it in the face?
[A 15:43]: Genitals. Give you a kick or a punch in the genitals. Never anywhere that could be seen. Never.
[B 15:58]: Looking back at your time, would you say that there's anything what you would now consider as emotional abuse?
[A 16:04]: Oh yeah, yeah.
[B 16:07]: And then again, for looking back at your time at the assessment centre, is there anything what you'd now consider as sexual abuse?
[A 16:14]: No, no, no, no problem.
[B 16:17]: So I'm going to ask the following questions again in relation to all three levels of abuse that you suffered while you was at the assessment centre. So in relation to the neglect, Richard, could you please confirm who was involved or responsible?
[A 16:33]: The system. The system is the system, yeah, clear and simple. There is only one answer, yeah, yeah, it's the system. Edinburgh Council. Or in our children's panel allowed this to happen by putting the children in here.
[B 17:01]: Can you think of any specific— sorry, can you remember any names or any specific roles, descriptions of the staff?
[A 17:12]: One springs to mind, and his name is Ronnie Motherwell.
[B 17:17]: Ronnie Motherwell? Yes. And would you say, um, Ronnie Motherwell was responsible for any of the abuse that you suffered when you was there? Could you specifically highlight which levels of abuse? Which type of abuse?
[A 17:36]: Punchy. He would kick you if you were gonna get— yeah, I mean, it's— yeah, just an odd dig. It was not to the extent as Lendrick Muir, but there was— you're always alert, you know. I mean, you knew what was coming if you stood out of line.
[B 17:51]: Yeah. And again, in relation to who was responsible, um, for the physical abuse, um, who would you say was involved or responsible for that? Staff. Yeah. Do you remember any specific names?
[A 18:25]: Well, Ronnie Motherwell was one. Um, not really. He always starts— he always sprung to mind. Um, he was a Scouse, like, yeah, in the highest order.
[B 18:53]: And again, in relation to the emotional abuse, um, are you able to confirm who was involved or responsible?
[A 19:00]: Well, everybody dealt with my care package, to be fair.
[B 19:04]: Everyone dealt with your care package?
[A 19:06]: Everybody dealt with my care package, yeah, because I mean, I go to an assessment centre— sorry, I go to a children's panel, and there was no dialogue with myself. I went there because I kept absconding from Landryk Muir, and the next thing I know, I walked— I was shackled and put into a social worker's car. Taken from my parents, no explanation, no nothing.
[B 19:34]: You were shackled, did you say?
[A 19:36]: Handcuffs, eye cuffs, yeah, yeah, cuffs, so I couldn't abscond, I couldn't run away, because if I got to that door, I would have, trust me.
[B 19:46]: Yeah, so you was putting cuffs on, then putting cuffs and taken to the car, then straight to the assessment centre, straight there.
[A 19:54]: Yeah, there's no passing go, there's no goodbye to parents, nothing. I always remember the children's panel had a button under the table, and I knew— obviously I knew exactly what was going to happen. The button was pressed, you could hear it. Yeah, indicate them to lock the doors down the stairs.
[B 20:30]: And was this the door downstairs? You mean in the entrance of the building?
[A 20:34]: Correct. Yes, yeah, they sealed it so I couldn't get out.
[C 20:50]: Hi, this is Craig. Hi Craig, it's Leah Horland from Eleanor Legal. Is now still a good time to conduct your witness statement?
[B 21:01]: So now we're just going to go through each level of the abuse. If you're able to provide one clear example of what happened, where and when did it occur, what was happening before the abuse took place, during, and afterwards. So we'll start first with the neglect. Could you please provide me with one clear example of what happened, Richard?
[A 21:23]: Yeah, well, neglect to me was being put in a room for 3 days, potentially, or longer or shorter, and on average 3 days with no clothing, no stimulation, no light.
[C 21:43]: Kind of your final chance to say what you need to say.
[A 21:48]: And what abuse did you want?
[C 21:50]: I mean, you got a drink or something nearby?
[A 21:56]: Okay, people can understand. You mean you're ripped from your family, put into this surrounding without any chat, dialogue, anything?
[C 22:07]: Some questions could be quite upsetting because to give concerning home and care in the same past. Just take your right side now. And before we do start, have you previously made any civil claim, criminal injuries claim, retrafication complaint, police report, inquiry statement, or claim to another team about any assistance you received? And have you ever received any payment, apology, settlement, or decision Do you recall what happened after this?
[A 22:46]: What respect?
[B 22:47]: So once you was obviously let out of the room, all right, just go back into mainstream then.
[A 22:54]: Yeah, you get your collection of clothes, you get your clothes back, and you just go back into your room. But I was put in there for 3 days because I refused to eat for 4 days.
[B 23:14]: You refused to eat for 4 days?
[C 23:18]: Yep.
[B 23:27]: So now this will be in relation to the emotional abuse. Are you able to provide a clear example of what happened, where and when did it occur, what happened before, during, and afterwards?
[A 23:40]: I mean, I'm sounding like a stuck record here, but the motion— the emotional abuse started when I was in that children's panel, you know what I mean? There was never any questions as to why I absconded from Lendrickmuir. And obviously I could have told somebody, um, but I was just labelled as this delinquent, and then the best thing was just to lock me up. And that emotionally screwed me up big time.
[B 24:40]: It's just to go back a little bit, and if ever you do feel like obviously that you're repeating yourself I do apologise, obviously, for the repetitive questions. If the question— if the answer is the same, don't worry about giving a repetitive answer. It's still okay to do so. Okay, no problem. And finally, the final example, if you'd be able to give one clear example of what happened in relation to the physical abuse, where and when did it occur and what happened?
[A 25:11]: It wasn't as bad as previous establishments. But I mean, we were teenagers, and if you anything out of line, then you would get a dig, you got punched. So it would happen, might happen on a daily basis, it might happen every 3 days, just when I got a bit cocky or rebelled, you know what I mean, you're put back into line.
[B 25:44]: So you said you'd receive a dig?
[A 25:47]: A dig or a punch? Yeah, a dig, as in a dig in the ribs, or yeah, punching genitals, or kicking genitals.
[B 26:11]: And again, can you recall anything what was happening, what would happen after this, after being in receipt of a punch?
[A 26:19]: You would just go on about your daily routine, whatever that may be, the norm. It was just accepted.
[B 26:35]: When you say it was accepted, was this by members of staff?
[A 26:39]: Not by me. It was— I just accepted it because I was— it was, it was the right thing to do in my head. I mean, I had been out of hand or I'd done whatever I'd done, and I mean, and that was your— I mean, obviously there's consequences in life, and that to me is a consequence. At the time, when you're a teenager, you just don't know any better. Okay.
[B 27:25]: So now the relating 5 questions are going to be very repetitive, but it's just going to be in relation to the neglect, emotional, physical abuse. How often did the neglect happen? Over what period? And did it ever change or become worse?
[A 27:38]: Well, you were neglected from the minute you were in there. Really, I mean, from day 1 to day 21, you were neglected. Looking back, you know, I mean, I mean, you wouldn't treat an animal the way that we were treated as children. This is a big thing. We were children, okay? And it's horrendous.
[C 28:16]: Say she had been there since the 2nd of August 1968 and that Crosslet is the only home that she has known. You remained at Crosslet during your early childhood, but Crosslet was under quarryers but it was not classed as a quarryer's home. So it's— does that make sense?
[B 28:33]: And again, the same question but this time in relation to the emotional abuse, Richard. How often did this happen, over what period, and did it ever change or become worse.
[A 28:42]: My emotions were— I mean, I couldn't focus, I couldn't think, and I was just robotic. I mean, I was in the system, so your emotions didn't come into anything back then.
[C 29:07]: Was 1973. You've been there from the age of 5, and it looks like you were there for about a year.
[B 29:14]: I couldn't think. I was robotic. I was just in the system. My emotions never came into question back then.
[A 29:20]: No, no, obviously I'm fucked up. That's, again, that's the way I felt at the time.
[C 29:25]: That's just—
[A 29:27]: my head was just done.
[C 29:33]: '88 until '81. I've got a 6-month family placement.
[B 29:43]: And again, it might seem a bit repeated, but in relation to the physical abuse, how often did this happen? Over what period? And did it ever change or become worse?
[A 29:53]: It didn't come any worse because there was cameras and they couldn't really make it any worse as such. It happened periodically. It could happen once a day, it could happen once every 3 days.
[B 30:15]: So it could be once a day or once every—
[A 30:18]: yeah, it was really— I mean, that was their form of punishment when we were out of line.
[C 30:27]: And do you understand the purpose of the statement? And do you agree that it can be used for your Scottish redress application alongside any supporting evidence? Amazing. So I'm gonna ask some questions about your personal background and your entry into care, but I know that that would be a bit difficult for you.
[B 30:47]: We're now on to the next question. Again, it'll be asked again, um, 3 times, just in relation to the abuse of which you've suffered. So I do apologise if it becomes a bit tedious or repetitive. So in relation to the neglect, what immediate effects did you experience?
[A 31:05]: I mean, worthless. Yeah, all my self-respect.
[B 31:16]: As in, you like lost all your self-respect?
[A 31:18]: Yeah, a lot. I mean, whatever respect I did have for myself, it was gone. I absolutely despised my family because of this.
[C 31:26]: Do you know anything about why you were put into care?
[A 31:34]: Yeah, just life. I just hated life.
[B 31:44]: That's perfectly fine, Richard. And we're now going to go into relation to the emotional abuse. What immediate effects did you experience? Was there any fear, shame? Sleep problems, bedwetting, running away, behaviour, or school changes?
[A 31:58]: I couldn't run away because we were obviously locked in. Um, what else? Emotional.
[B 32:09]: Um, just take your time. It's best to try and maybe think of it as like, how do you remember how it made you feel?
[A 32:19]: Oh gosh. Worthless, just like I was a nobody. I just felt— and I was existing but not living, you know what I mean?
[B 32:32]: Yeah.
[A 32:33]: I just felt that there was— I mean, I had a name, but that was all I had. I was a nobody, and I was treated like a nobody. I was treated like a problem child.
[B 33:00]: Yeah, so I just couldn't run away as I was locked in. I felt worthless, like I was a nobody. I was not living, I was just existing. I felt like all I had was my name. I was treated as a problem child.
[A 33:11]: Yep.
[B 33:12]: No problem. And then again, and this is just in relation to the physical abuse which you suffered, what immediate effects did you experience from the physical abuse?
[A 33:23]: To be honest with you, James, I've become numb. I've come numb to it, and it just— it became part of life. I was— I just accepted it. Yeah, you couldn't do anything else but— you're locked in, you couldn't do nothing, you couldn't run in to speak to your mum. I mean, you had nobody to turn to.
[C 33:49]: I'll move on now to the quarry at home, which was house number 1— oh, was it number 11? Sorry, that's that. Yeah. When you were there, was that in a house or was it in like a—
[B 34:04]: The final— oh, sorry. So there's only 3 more questions in relation to this care setting. Did anyone witness, know about it, or experience something similar?
[A 34:14]: I mean, everybody knew what was going on there. Everybody knew it, like.
[B 34:21]: Can you remember any names?
[A 34:22]: No, I was only there for a short period of time, only 3 weeks, as I say. I can't remember.
[B 34:27]: That's perfectly fine.
[A 34:32]: I mean, as I see it, it was just— it was life, it was normal.
[C 34:38]: Um, can you remember anything about your daily life there? So what was the actual college itself like?
[A 34:43]: And I think it was normal for the staff just to, to do it, and it was just accepted.
[C 34:58]: Okay, what about any of the food? Can you remember what any of the food was like? Okay. And did you do schoolwork?
[B 35:12]: So, but everyone knew, everybody knew what was going on there. I can't remember the names as I was only there for 3 weeks. It was life to me at this point. I was like, I was led to believe that this was that it was normal behaviour, that it was also normal for the staff to do it, like it was accepted.
[A 35:27]: Yeah, it's just been— if you've done something wrong, you get punished. And yeah, a kick or a punch was a punishment, and that's just become the norm. Yeah.
[C 35:35]: What about hygiene-wise? Did you get any toiletries, you know, shower gel, shampoo, toothpaste?
[A 35:41]: Was that provided?
[B 35:49]: Did you ever tell anyone or try to get help?
[A 35:52]: No, I had nobody I could tell because everybody that I knew was in the system.
[C 35:58]: And what about clothes? Were you given any fresh clothing?
[A 36:03]: I mean, who would believe us as children? We were never believed, never.
[B 36:22]: And then Robert, finally, what was different at this placement compared with the others?
[A 36:29]: You couldn't go. I couldn't escape. I had to accept what was coming or what I was getting.
[C 36:48]: Yeah, absolutely.
[B 36:53]: So now that concludes, um, your second care setting, um, being at the assessment centre. Um, I know, again, apologise for the, uh, tediousness of the questions, but We'll be going through the final set of 12 questions again, this time in relation to your final care setting. So Richard, could you kindly just confirm the institutional name, the location, approximate date and age, and who placed you there?
[A 37:22]: It was St Catherine's. It was adjacent to the assessment centre in Edinburgh, Howden Hall. Liberton. I was placed in there by the Children's Panel after my 3-week initial assessment period was over. I was roughly 14, 15, probably near the 15 mark.
[C 37:48]: Okay, are you okay? Yeah, take your time.
[B 38:03]: Yeah, so St. Catharine's Unit's adjacent to the assessment centre, Howden Hall, Liverpool. I was placed in there by the Children's Panel once my 3-week assessment was over. How old did you say you were at the time?
[A 38:14]: About 15, 14 and a half, 15.
[B 38:23]: And the next question, um, what type of setting was it and how long were you there?
[A 38:27]: It was an open setting, an open children's home. Uh, I was there just under a year, I believe. So just over a year, just under a year, and I'm sure it's just under a year.
[B 38:50]: No problem, no problem. So now, um, again, we're just going to go through a brief description of what your ordinary day life was like at St Catherine's unit. So as the same with the previous, we'll start off with the accommodation. Could you kindly just confirm what the accommodation was like?
[A 39:08]: It was a bedroom, um, well, dorm with 5 boys in it.
[B 39:15]: Yeah, had 5 bays.
[A 39:17]: Yeah.
[B 39:18]: And was there any windows?
[A 39:20]: Yes, there was a window. Yeah, yeah.
[B 39:25]: So there's windows to allow natural light. Was there ever a toilet in this, um, in your dorm?
[A 39:32]: No, no, not at all.
[B 39:46]: What was the overall hygiene like of the dorms?
[A 39:50]: It was better, definitely better. There was more women involved in the care there.
[B 40:05]: Yeah, and can you remember what your daily routine was like?
[A 40:10]: Um, it was pretty systematic. Again, you would get up, um, you would go down, down for breakfast. Yeah, um, no, I think you just go after breakfast, you would go then most of the time I was a day pupil at my high school, so I would be travelling in the bus to the high school. Hold on one moment.
[B 40:52]: You take a day bus to the, to the high school?
[A 40:55]: Yeah, yeah, not, not, not initially, but once, once you were there for a while, I was getting the day bus. But initially It would be that they had some, like, say, a classroom environment, but again, there was never any lessons being taught. I mean, we're all different ages and, you know, I mean, so they couldn't categorise us like that. It was just impossible to do so.
[C 41:27]: Are you okay? Yeah.
[B 41:36]: So I've got so far, um, the bedroom slash door had 5 bars. There was, uh, there were windows to allow natural light. There was no open toilet in the dorms. The overall hygiene was better. There were more women involved in the care there. My routine was systematic again: get up, down for breakfast. Most of the time I was a day pupil at my high school. I would take a day bus to the high school. Not initially, it would be a classroom environment in the unit. There was no education though. With the mixed ages and abilities, this was impossible to categorise.
[C 42:08]: Yep.
[B 42:08]: Can you remember what the overall food was like? Did you have 3 meals a day? Was there any choice?
[A 42:14]: No choice, no. It was take it or leave it. Yeah. And then there's breakfast, pretty standard breakfast, which was usually porridge, I think it was at the time. Um, yeah, um, it's just standard. There was no choice. You just— it was there. If you ate it, you ate it. If you didn't eat it, then you went hungry.
[B 42:43]: Was you ever provided clothing when you was there?
[A 42:46]: With other— what, sorry?
[B 42:47]: Was you ever provided clothing?
[A 42:49]: Yes, because I had to attend school, so yes, I was.
[B 43:01]: And with the clothing, what was provided, would you say it was adequate and clean?
[A 43:06]: Um, it's adequate, I suppose. Yeah, I mean, it couldn't really be to the extent of his previous establishments because you're in the public domain. Yeah.
[B 43:32]: And do you remember what your access to contacting your family was like? Would you ever refuse to access?
[A 43:44]: As time went on there, I actually had weekend access home.
[B 43:53]: Was this ever threatened to be taken away from you?
[A 43:55]: Oh yeah, constantly. If you misbehave, it'll be taken away from you. Oh yeah. Okay, buddy.
[C 44:08]: Yeah, I'm just making sure that you knew.
[B 44:20]: So how did the staff— how did the other children generally treat you here?
[A 44:26]: Okay, because I was one of the older ones now.
[B 44:35]: Yeah, and how did the staff genuinely treat you?
[A 44:41]: If you followed orders, okay. If not, again, you get the dig, you get the punch. You would get— I mean, many times I was dragged by the hair into the office. The office was the place that it would happen.
[B 45:00]: You would get a dig. When you get a dig, is that again to the ribs and to the genitals?
[A 45:05]: Punch to the ribs, yeah. Yeah, yeah, never nothing visible. You know, I mean, never ever mark you.
[C 45:19]: And did you say this mainly occurred in the office? Yeah, you could take taken into office.
[A 45:33]: Yeah, out of sight, everybody else.
[B 45:36]: And sometimes dragged by your hair, is that correct?
[A 45:38]: Oh yeah, yeah, regular. Yep, yep.
[B 45:40]: And this was a regular occurrence?
[A 45:45]: Yeah, if you stepped out of line. Yeah, yeah.
[C 45:48]: Did anyone else witness that?
[B 46:01]: Can you remember any— if there were any rules, punishments, isolation, or unsafe arrangements enforced by the staff?
[A 46:07]: No isolation. They couldn't isolate you there because it was open. Um, punishments, you would lose— um, I'll remember, you'd lose— they used to have the chance of getting you like a snack in the morning, and they would take that from you. You would lose a snack. In the morning.
[B 46:25]: Yeah.
[A 46:26]: And you— I mean, there's a lot of punishments, I think. I mean, there's a lot of work you have to do. Cleaning— you have to do a lot of cleaning in there. Mopped floors and brushing floors and windows. You're just— you're just a skibbie.
[B 46:39]: Yeah, that's perfectly fine. So now, um, we're going to go through, um, what happened there, which we could now consider abuse. And Would you like me to read out again the categories of abuse and what is considered to be a qualifying behaviour?
[A 46:57]: No, I just got my questions.
[B 46:59]: That's perfectly fine. So looking back, is there anything what you now consider neglect?
[A 47:04]: Yep, yep, there is. Neglect is obviously neglecting your food in the morning, you lose your snack. You were getting hit. That was part of neglect. There's a lot of physical abuse, but it's still neglect. And you're just basically just— you just go on, man. I never got an education the whole time I was in these establishments. And because initially I had to— there was a classroom there, um, but until I got my leave to go to high school, I never got— no, man, I was so far behind when I went back to high school, so far.
[C 47:44]: Yeah, but I called it try it, and the guy was like, oh, and I was like, is that not what it's called? I was like, no. What's the worst case look like for you?
[B 48:15]: Is there anything what happened there what you'd now consider as physical abuse?
[A 48:20]: Physical abuse? Yeah, yeah. And nobody deserves the right to be hit if you don't follow orders or dragged into an office.
[B 48:47]: Did anything happen there what you would now consider abuse, um, being either emotional or sexual?
[A 48:56]: Yes.
[B 48:57]: And is that for both?
[A 48:59]: Um, well, the emotional part of things is being there. And you know, I mean, dragged and been told nothing. And yeah, definitely emotional. And at the same time, I had no emotions. Yeah, I was emotionless. That was worthless in my view.
[B 49:28]: So just for being there in general, Being dragged there and being told nothing, I became emotionless as I believe— I believed I was worthless.
[A 49:37]: Yep, yep, that's where you felt to believe. That's the way you're treated. Yeah, be seen and not heard.
[B 49:50]: Be seen but not heard. And looking back at your time within St Catherine's, is there anything what you'd now consider as sexual abuse?
[A 50:11]: There was a couple instances, yes. And again, um, in the office, um, I always remember his name because it's similar to my surname, was a Mr Richard Garrie. He was one of, like, say, the housemasters.
[B 50:24]: Mr. Gary, did you say?
[A 50:26]: Mick. Mick.
[C 50:27]: Mick.
[B 50:27]: Mick Gary.
[A 50:28]: Gary. Yeah.
[B 50:31]: So when you say Mick Gary, is that two separate names?
[A 50:34]: Oh no, no, it's one name. MC Gary.
[B 50:37]: Yeah, yeah, just wanted to make sure. Um, was this a teacher?
[A 50:41]: No, he's like the housemaster.
[B 50:44]: He was the housemaster.
[A 50:46]: Yeah, no problem. Any times, um, that you were dragged into the office. And you always have an option now, getting a punch, rubbing them down below.
[B 50:58]: Yeah, no problem. Just give me one second.
[C 51:21]: You weren't really given toilet seats, you just had to— it was awful, but was the soap shared? Okay, so that bar of soap would have been shared between all of the lads in there? Quick. How did the staff treat you here? Can you remember their name?
[B 52:00]: So moving on to the next question, um, I know this is going to seem a bit, um, tedious because you've already given one name, but in relation to the neglect, are you able to provide Are you able to confirm, sorry, who was involved or responsible?
[A 52:15]: Mr Richard Garrie, and there was another, meant to be a teacher by the name of Mr Acres.
[B 52:20]: Mr Acres. Acres spelled A-C-R-E-S. Sure, it would have been.
[C 52:26]: Yeah, yeah, yeah.
[B 52:27]: I'll put it in speech marks just in case.
[A 52:29]: Yeah, he took a very dislike to me.
[B 52:42]: Can you remember what Mr Richard Garrie's role was?
[A 52:45]: He was a teacher.
[B 52:56]: In relation to the physical abuse, again, could you confirm who was involved or responsible?
[A 53:03]: Um, predominantly Mr Richard Garrie and Mr Acres. And Mr Acres.
[B 53:18]: And then for the sexual abuse, Mr Richard Garrie. Now this is going to be the most distressing part of the witness statement to finish this off with for the care setting, and so take your time in answering it and we'll get through it as quickly as we possibly can. In relation to the neglect, could you please provide one clear example of what happened, when and where it occurred, what was happening before, during, and afterwards?
[A 53:56]: Neglect in here. I mean, this is the last place I was in, and obviously because I had freedom, um, because of the neglect, I rebelled. And I rebelled big time, but out with the care system. I rebelled.
[B 54:33]: But this is only in relation to the CUR system. So what happened following this?
[A 54:51]: Uh, what did I do?
[B 54:53]: Yeah, so you stated that, um, for as a clear example of what happened, I spiralled out of control.
[A 55:01]: Yeah, yep. I, I just got into trouble, and I was stealing, breaking and entering. I just went off the rails. I just couldn't cope anymore. I just rebelled against everything and everybody. Yeah, I come into contact with.
[B 55:20]: And what happened after this?
[A 55:21]: Um, my time in St. Catherine's, when I come to an end, I went back into mainstream schooling. Um, and I left very quickly. I turned 16 and I left school with nothing, no qualifications.
[B 55:42]: Nothing. So now we are just going to go into one clear example of what happened in relation to the physical abuse. Could you kindly confirm where and when did it occur, what happened during, and what happened afterwards?
[A 55:54]: It happened as soon as you stepped out of line, as soon as you disobeyed an order or you did something that they didn't like. You were then taken in the office for your punishment.
[B 56:14]: And sorry to ask, but what would that punishment usually entail?
[A 56:24]: Well, you had a choice. You had a choice of rubbing them down with a blow or a strap. I'm sure it's a strap, is it? There's a TAWS, you always remember.
[B 56:34]: The what? Sorry, how do you pronounce that?
[A 56:36]: T-A-W-S-E. That was a name for a posse. T-A-W-S-E. And it was a strap with a split in it, and you'd be beaten with that strap.
[B 56:48]: With a slit in it?
[C 56:51]: Yes.
[A 56:52]: Or you could take the easy option and not get beaten.
[B 56:57]: Yeah.
[C 57:02]: Okay, and so was this kind of just one time example?
[B 57:07]: And that was Mr Richard Garrie.
[A 57:09]: He was, yeah, he was the only one that done that.
[C 57:11]: You said that is one of the most clear examples of what happened to you, and he was the only one?
[A 57:16]: Yeah.
[C 57:17]: And what about the bar of soap? Was that like a one-time thing?
[B 57:35]: Unless there are any other instances of the sexual abuse, I'm just gonna go ahead, obviously, if you're okay, just to copy obviously what has been said previously in relation to the masturbation in the office. Is there any other instances where you can think of? What?
[A 57:54]: No, because honestly, I was 100% actually got him by the throat one day.
[B 57:59]: Say that again, sorry.
[A 58:00]: I actually got him by the throat.
[B 58:02]: Oh, did you? Hold on, hold on, we'll, um, I'll, um, we'll, we will, uh, make note of that once I've just got the copy and paste and put what actually happened for in relation to that.
[C 58:16]: Sounds horrible, it's just the easiest way to say it, just to be straightforward, isn't it? So the soap is quite a regular thing, what about the stings? That quite regular as well? Do these stings leave marks, leave injuries?
[B 58:34]: So I've just started to put that in. One time I gripped Mr Richard Garrie by the throat.
[A 58:38]: Yep, because I wouldn't do what he wanted me to do and I just snapped.
[B 58:45]: What happened following this?
[A 58:50]: Nothing. Nothing at all.
[B 58:52]: Okay.
[A 58:52]: And it was so bizarre, it just stopped because he couldn't— I was, I was, I was a big lad and he couldn't, he just couldn't deal with it.
[C 59:03]: Um, right. Did you experience any fear, shame, sleep problems, bedwetting? Anything like that? Yes, you can tell me exactly what you experienced. And if you did wet the bed in Irkut House, how was that dealt with?
[B 59:31]: So just a couple of final questions in relation to the institutions. So in relation to the neglect, how often when did this happen, over what period, and did it change or become worse?
[A 59:41]: It happened over the period of time I was in there, and I would say probably, probably for the first 6 months it was worse.
[B 59:50]: Yeah.
[A 59:52]: As I grew and got older, I don't think I was neither little boy anymore, and so they kind of lost interest in me. And I said I was towering 6 foot, um, and I think I kind of intimidated them a little bit. Yeah, to my advantage.
[B 60:29]: So I'm just gonna put, it happened over the time I was in there, and probably the first 6 months it was the worst. And as I grew and got older, they seemed to lose interest in me. I was now 6'2" and I feel like I may have intimidated them a little bit, which was to my advantage.
[A 60:45]: Yeah, I think I became a lost cause to them. They couldn't do anything with me, and they couldn't bully me because I've had it for the last 3, 4 years of my life. I just wasn't treatin' it anymore.
[C 60:57]: Okay, should we move on to Raysdale? Okay, so I've got Raysdale from 1983 to '85. You left 2 years. Can you tell me a bit more about what Raysdale was? Was this, again, was it a house? Was it residential?
[B 61:15]: So again, this will be the same question, but this time in relation to the physical abuse. Would you be able, um, how— what, sorry, with the physical abuse, how often did this happen over what period and did it ever change or become worse?
[A 61:30]: Again, I'm gonna say the first 6 months was bad, and once— basically, it was daily. It's when you stepped out of line. But once I had shown that I'd had enough, again, the physical abuse stopped And again, the same question in relation to the sexual abuse.
[B 62:06]: How often did this happen? Of what period? And did it change or become worse?
[A 62:12]: Um, probably the first 6 months again. Um, because that's when I actually attacked them.
[C 62:18]: Um, and you could come and go as you please. Um, what about the bathrooms? Are they again with a shed? Okay. Um, did you get toiletries in this place? What about clothing?
[B 62:46]: So I put, from the first 6 months, again, when I attacked him/defended myself, the abuse stopped.
[C 62:56]: Yep.
[B 62:59]: So now again, it's the same question going to be asked but in relation to the factors of abuse. And what were the immediate effects which experienced in relation to the neglect?
[A 63:11]: Immediate effects, psychological effects again. And just, I think I thought that little of myself anyway, and it didn't bother me anymore. And they couldn't do or kick me down any more than the last few establishments had done, you know what I mean?
[C 63:32]: It's Um, please say you are.
[A 63:36]: Quite hard to explain really.
[C 63:39]: Oh, lovely, and you met your partner there. Wow, definitely meant to be, no argument about that. Um, did anything happen that you would now consider to be abuse?
[B 63:54]: So she put psychology effects on me again. Um, I felt little of myself. It didn't bother me anymore. They couldn't break me down any more than what the other institutions already had.
[A 64:04]: Yep.
[B 64:05]: In relation to the physical abuse, again, what is the immediate effects that you experienced?
[A 64:15]: Again, it's when you've had it so long, it doesn't really affect you as such as it does somebody that's never had it. Because you have it on a regular basis, you know what I mean? It doesn't really affect you any different from day 300 than it is from day 1.
[B 64:39]: It was a regular occurrence, it didn't affect you as much from day 300 to day 1?
[A 64:47]: Obviously, for somebody to accept that as norm must be seriously damaged. Yeah, but that's what it was, that's what happened. It was normal.
[C 64:57]: Okay, brilliant. So that was all of the care patterns that we've gone through. I'm now going to move on to the next kind of different sections of questions, but these are about your time in care overall, not just one at a time. So across all of the placements, you were Who would you say were the main people responsible for what happened to you? Yeah, so Mary, Helen, and then Brian. Okay. Were other children affected, or did you work with other children?
[B 65:39]: Again, what immediate effects did you experience following the sexual abuse?
[A 65:46]: Quite much the same answer as the rest, to be fair. Yeah, but I was— I was— I come to the extent that I was not— I refused to take it anymore.
[B 65:57]: Um, so pretty much the same answer as the rest. And what was— what was the way you said following that?
[A 66:03]: Um, I pretty much say, well, I drew the line and I said, that's good, because then I was getting older, I was looking at girls and, you know, I mean, these, these things hold me the right way in life for where I wanted to be, you know what I mean? I didn't want to— I'm not gay, I never have been. And, and I just thought, no, I'm just not allowing it. And that's why I was so, so determined not to allow it anymore.
[C 66:38]: Were complaints discouraged, ignored, or punished?
[B 66:46]: So, Richard, I put pretty much the same answer as the rest. I drew the line when I was getting older. I started to think about girls, etc., and I wanted to be in the right place in my life. I was determined to not allow those things to happen to me anymore.
[A 66:58]: The sexual abuse, yeah, most definitely. Yeah, as for the rest, I mean, that was with me for a long time. Yeah, couldn't get rid of that. I could do something about the sexual.
[B 67:10]: So now we're just on to the final 3 questions in relation to the care settings, Richard, so we should be able to fly through this soon. Did anyone else, in relation to all of the abuse that you experienced at Catherine's unit, did anyone witness it, know about it, or experience something similar?
[A 67:26]: Not the sexual. Nobody witnessed that, no. Apart from Megari.
[B 67:39]: But they witnessed everything else?
[A 67:46]: Yes.
[B 67:48]: Did you tell anyone or try to get help?
[C 67:50]: No. No.
[B 67:52]: This is obviously going to sound really stupid and I do apologise. If you didn't tell anyone or ask for help, could you provide us with a reason as to why?
[A 68:05]: I was embarrassed. Yeah. What are you going to say? I mean, it's taken me 40-odd years to come and speak to you today, you know what I mean? Back then, it was— I think child abuse now is I mean, totally out of hand. But then it was accepted, you know what I mean? It was, it was what appeared to be the right thing to do, you know what I mean? Yeah, as a beautiful—
[B 68:35]: it's just So I just put no. I was embarrassed to tell anyone. It's taken me 40 years to speak to you today. Back then, child abuse was accepted and also out of hand. It was appeared to be the right— it was appeared to be the right thing to do, but it is abuse looking back now.
[A 69:13]: 100%. There's nothing, there's nothing else it can be, you know.
[C 69:16]: I mean, it's, you kind of sugarcoat it.
[B 69:30]: And then finally, Richard, what was the difference at this place, at this placement, compared with the others?
[A 69:37]: The, the, the big thing was, um, I left here, back into mainstream, that I could see a way out of here. I had clear closure, you know what I mean? I had a path that I know in my head. Play the game and this is where you're going to be.
[B 70:21]: So, but the big thing was I left there, I could see a way out of here, I had clear closure and a path, and a path that I had in my head just to play the game and I'll be where I need to be, just play the system.
[C 70:34]: Yep.
[B 70:34]: Fantastic. And that concludes the placement sentence of the witness statement. Now it's just going to be a couple of questions, what we should be able to fly through quickly. It won't be as meticulous as that, so we'll try and get through quickly. So, people involved, reporting, and institutional knowledge. Across all placements, who were the main people who was responsible?
[A 70:58]: Social workers. They put me in that situation.
[B 71:02]: So with the social workers, do you recall any names?
[A 71:06]: Only one social worker, his name is Gordon. He, he, he— the thing I can't understand to this day, why was I never talked to? You know what I mean? They talked to my parents, but they never once talked to me. And that's what I kind of get my head around. Well, I was never allowed to tell my storey. I blame my parents as well. I blame my sister. I blame, I blame everybody. And I blame my birth mother. I blame everybody because everybody had factored into this, you know what I mean? I was a teenager growing up in the '80s, and it was a hell of a place to grow up in a city in the '80s, you know what I mean?
[B 71:49]: Yeah.
[A 71:50]: And but I had no support. From my family, but more importantly, I've no support from professionals.
[B 72:21]: One second, I'll just relay back what I've got, just to make sure that obviously it's correct and we haven't missed anything. So, social workers, only one social worker, and he was called Garden. One thing I never understood from this is that they never spoke to me. Why did they never speak to me? I blame everyone for what happened to me. I grew up in the city in the '80s. It was a hell of a place to grow up. I had no support from my family, but more importantly, not from the professionals.
[C 72:54]: Yep.
[A 72:55]: You were labelled, you know what I mean? You were labelled a problem. And instead of fixing the problem, like what they do now, yeah, you were just— well, I've just— for the last 2 hours, that's— you just had a snapshot into my life. Yeah, that's what you got. Back in the '80s.
[C 73:13]: Yeah, you just get to treat them the way you want to be treated, and that's exactly it. And you kind of live— you live your childhood through them. Yeah, that's an absolute concern, what I really do.
[B 73:33]: So I just put, I was labelled as a problem instead of fixing the problem. I was dealt with as a problem.
[A 73:43]: Correct.
[B 73:44]: Can you remember any other names who are the main people responsible?
[A 73:50]: There's too many. I mentioned everybody that I've just discussed with you over the past 2 hours. Yeah, I mean, people go in a role to support and help these people, you know what I mean? They must have had a job title, they must have had an interview to take on the role. Of the job. Yeah, you know, I mean, don't get me wrong, I met a lot of nice people there as well. I did. People genuinely want to help. But the second thing of it was, once you were labelled, you know, I mean, once the arrow was above your head, that's it, you were wasting your time.
[B 74:22]: Yeah, just give me one second, I just go back through into the person, it's just to highlight any names.
[C 74:38]: Mike.
[B 74:39]: And do you not remember who Mike— what Mike's role was?
[A 74:42]: He was a teacher.
[B 74:43]: It was just a teacher?
[A 74:45]: Yeah, yeah, the deaf teacher. Yeah.
[B 74:47]: And it would say Mr Acre was a teacher. You don't remember the specific subject?
[A 74:51]: No, there wasn't a specific subject. Yeah, you would sit in a room and they would try and talk to you about geography, then history and maths, but you just wouldn't listen. And so they wouldn't force the fact. I mean, you just done what you wanted to do. You would sit, you would Skive, you would talk, you would do nothing.
[B 75:07]: And Mr Richard Garrie, did you say he was the boarding officer?
[A 75:11]: He was the housemaster.
[B 75:12]: Housemaster, that's it. Sorry about that.
[A 75:15]: That's okay.
[B 75:16]: So I've got Mr Richard Garrie, Mr Richard Aker, Mike as well. What was the teacher called? Mr Thornburn?
[A 75:25]: He was the head teacher. Thornburn, or The Beak. Thornburn, he was the headmaster at Glendrick?
[B 75:32]: Yeah, the headmaster. Yeah, The Beak was his nickname. Yeah, so we've got McGarrie, Mr Aker, Mike, Mr Thornburn, quotation marks, The Beak, and he was the headmaster. And was there anyone else who you named?
[A 75:50]: Not really.
[B 75:50]: No, that's perfectly fine, no problem. Um, the next question is, were other children affected and did you witness abuse or harm to anyone else?
[A 75:59]: Oh, everybody was there, especially Lyndrick Muir. Yeah, yeah, whoever was in my dorm at the time. Yeah, they're all— nobody missed out.
[B 76:16]: Nobody missed out.
[A 76:21]: A few years ago, I actually found a Facebook page that had been put up, and I wrote some really nasty things on it.
[B 76:31]: Yeah.
[A 76:32]: And they're still there, still there. I mean, that was done years ago, and there's a lot of nasty stuff on there as well from other, other people. I'm not gonna— again, that's not my business to discuss next.
[B 76:42]: No problem, that's perfectly fine. And why do you believe staff or the institution know or should have known what was happening?
[A 76:51]: Well, they're adults. I mean, I'm a father, I'm a grandfather myself, and I live for my children, my grandchildren, you know what I mean? And regardless whether they're children or not, they're in a position of trust and a position of care to look after us in the field. They dictated what way my life was going.
[B 77:32]: Well, they were adults. They were in a position of care. They was in control and dictated where my life was going. They had a duty of care and they failed. They failed.
[A 77:41]: Yeah, big time.
[B 77:43]: Yeah, no problem. Were complaints discouraged, ignored, or punished? Were you moved, threatened, or disbelieved?
[A 77:51]: Disbelieved. I never really told many people about it. Yeah, because of the— because you— because as I said to everyone, it was accepted, it was normal, it was life, it just happened, you know what I mean? So I mean, what are you meant to do? You can't fight the system, you just can't do it no matter how hard you try as a 13-year-old. I mean, who would believe me even if I did try? Nobody. I couldn't speak to anybody. I never see my parents. They just stopped me seeing them at the I've seen them periodically, but you can't go in and say to your mum, I was giving somebody a masturbating in somebody's office, can you? You know what I mean? You just can't do that. Even when I did go to the police, they said, don't be silly, you encouraged it. Yeah, I mean, I thought, wait a minute.
[C 78:54]: Sleep problems.
[B 78:58]: And then finally, have you ever reported the abuse to the police, an inquiry, a professional, or an authority?
[A 79:06]: Yeah, reported to the police. Yeah. Yep.
[B 79:09]: I know you've already stated this before, so it is a bit tedious, but what happened when you reported this to the police?
[A 79:14]: I was I was— because I was known to the police then, it was a few years, and I was turning into a criminal, I wasn't believed. I was told that I had encouraged it.
[C 79:27]: The kind of, if you went on holiday, sometimes you might struggle with somewhere you don't know.
[B 79:33]: You were told what? Sorry?
[A 79:35]: That I had encouraged the situation, I had encouraged the abuse, the sexual abuse. I must be gay. The exact words of the officer.
[C 79:46]: Okay, and is that still an ongoing thing? Okay, and when did that happen and how long did it happen for?
[B 80:00]: So the next is just movement between placements and leaving care. Why did you move between placements and were the reasons ever explained?
[C 80:06]: No.
[A 80:07]: Never. No, no, I moved obviously from the first one because I absconded because of the serious abuse. Second one was a result of abscondance, the first one. And the third one was, um, a partner wasn't ready to be integrated back into society.
[C 80:23]: Yeah, so I can understand that there would have been a struggle. How has what you went through affected relationships, parenting, friendships, Yeah, you give them the life that you wanted.
[B 80:52]: So no, never. I moved as I was, as I absconded due to serious abuse. Second was a result So it'll be expounding from the first and final setting I was deemed to, uh, I was deemed not fit to enter society.
[A 81:04]: Correct. Yep.
[B 81:07]: Did you run away, refuse to return, or ask to be moved?
[A 81:12]: You couldn't refuse. There wasn't an option.
[C 81:15]: What about friendship? Has it affected any friendship or your ability to maintain friendship?
[A 81:21]: I mean, the staff at Liverpool let me physically hitchhike home to Edinburgh, which is 60 miles, in different people's cars. They knew that was happening as a 13-year-old.
[B 81:32]: Do you say 60 miles?
[A 81:34]: Yes, 60 miles from that. I was 60 miles from my parents. Yeah.
[B 81:53]: So I just put, you couldn't refuse, that was never an option. The staff at Lendrick left me— let me hitchhike 60 miles to my parents' house, getting rides from strangers, and they not only knew but encouraged me to do so.
[A 82:05]: Yep, if you don't— if you're not happy, just bugger off again. Yeah, so I did.
[B 82:10]: And then finally for this section, when and what age did you leave care?
[A 82:15]: 16.
[B 82:17]: And what was your circumstances afterwards?
[A 82:20]: Um, for the first 4 years, my— from 16 to 20, I was a criminal.
[B 82:28]: Yeah.
[A 82:29]: Um, I was even breaking in, um, doing everything I shouldn't be doing. Taking no pride in it now whatsoever. Um, I got an 8-week prison sentence in Edinburgh.
[B 82:45]: One second.
[A 82:45]: Sorry.
[B 82:46]: No, don't apologise, um, Richard.
[C 82:49]: Yeah, absolutely. Just something that would remind you. Yeah.
[B 83:00]: Do you say 6 or 8 weeks?
[A 83:03]: 8 weeks. 8 weeks prison sentence.
[C 83:04]: How was it affected?
[B 83:05]: You were in Edinburgh? In Edinburgh and And what was it, what caused you to be placed into the adult prison?
[A 83:16]: Breaking in the house.
[B 83:21]: That's perfectly fine. So now it's just gonna go into the impact of your life. This may be a bit more of a distressing part, but after that we'll just be flying through. We should probably be done in the next 15 minutes or so.
[A 83:35]: Yep.
[B 83:35]: So this is the impact on your life, what the care setting has done. So how did this experience affect you at the time? So try to think about obviously your thoughts and feelings in relation to your safety, your trust, confidence, sleep, behaviour, education, relationships, and also your ability to speak up.
[A 83:56]: Well, as I say, I spiralled. The only way out I could see was rebelling. I was free, you know what I mean? I was free from that system. And instead of building my life and doing the right channel, I chose the wrong one because of the anger and the hatred and the hurt and deceit that I had in me. I couldn't speak to anybody. I had nobody to speak to. I mean, I was pretty much discharged from social services overnight. Yeah, one second, one second.
[C 84:47]: So you've got a—
[B 84:50]: well, I spiralled. The only way I, um, the only way I saw was rebellion. I was free this way. Instead of building my life and choosing the right channel, I chose the wrong path due to anger, hatred, and deceit. I was essentially discharged overnight.
[A 85:03]: Yep, just 3 years of my life, then all of a sudden that's it, you're free to go. Yeah, no explanation, no nothing.
[B 85:27]: And how would you say this has affected your sleep, your behaviour, and your future relationships and ability to speak up?
[A 85:36]: For the first probably 20 years after that, it's horrendous. I had them— I was sleeping with different women. I've got 3 or 4 children that I have nothing to do with.
[C 85:48]: You know what I mean? Yeah, absolutely. Yes. Have you received counselling, therapy, mental health?
[A 86:00]: My family disowned me.
[C 86:02]: Yeah.
[A 86:05]: And I was, I was just a rebel. I was on a destruction mode. Do you not believe it?
[C 86:15]: Yeah.
[B 86:40]: The first 20 years after this was horrendous. I was sleeping with numerous women. I have 3 children that I don't have anything to do with. My family disowned me. I was just a rebel. I was in destruction mode. You wouldn't have believed it.
[A 86:52]: Mm-hmm.
[B 86:53]: Yep, yep, no problem. So the next question is, how has it affected your mental health?
[A 86:59]: Back in the day, you didn't have mental health. There was no such thing as mental health. That's only— that's a modern day. So my mental health was me breaking in. My mental health was me sleeping with different women, cheating, lying, stealing. That was my mental health. Because if you ask anybody 40 years ago what mental health was, nobody could tell you. Okay, I now know what I've done to my mental health.
[C 87:27]: Yeah.
[B 87:32]: So my mental health was stealing, breaking and entering, sleeping with numerous women. What else did you give an example for?
[A 87:39]: Just doing what I wanted to do. I mean, I couldn't— I didn't care. I mean, nobody could do any more to me than what had been done the previous 3 years.
[C 87:58]: Could any sibling, former resident, relative, friend, partner, or professional provide a supporting statement for your application, or would you want them to? You wouldn't? Okay.
[B 88:14]: How has it affected your physical health? Um, basically So like any alcohol or substance use? What were—
[A 88:23]: oh no, that's one thing I've been very strong about. I mean, I'll social drink now and again. I don't— I used to smoke at the time, but when I turned my life around, I stopped smoking. And I refuse point blank to do any kind of drugs. I've seen so much destruction with them in the care system.
[B 88:41]: Yeah, I've got no substance use. I only drink socially now. Um, how would you describe your sleep?
[A 88:49]: Terrible. My doctor refuses to give me any more sleeping pills because of the addiction, and I'm now on— actually, just give me a second, I'll tell you what they're called— diazepam.
[B 89:01]: Yeah, one moment.
[A 89:03]: Just two seconds. No, I'm a tripplin'.
[B 89:18]: I'm a tripplin'.
[A 89:20]: I'm a tripplin' for my sleep. But to be honest with you, I actually buy sleep pills on the black market.
[B 89:26]: Yeah, no problem. Hold on. Would you say this is due to it being a necessity?
[A 89:39]: Yeah, because my doctor won't give them anymore. Because of the addiction. But I've got— I need to sleep, you know what I mean? And it's all— I'm a— triptylene don't work. They calm me down, but they don't— they don't make me sleep. Don't let me sleep. A zopiclone.
[B 89:54]: Zopiclone?
[C 89:55]: Yeah.
[B 89:56]: Do you know how that's spelled, by any chance?
[A 89:58]: Z-O-P-I.
[B 90:00]: Yeah.
[A 90:00]: Clone. C-L-O-N-E.
[B 90:06]: That's the only thing that helps with your sleep?
[A 90:08]: That's the only thing that'll put me asleep, yeah. And I know I'm addicted to them, I know that, but what's the options?
[C 90:15]: Yeah. And how are you feeling after discussing this on the phone?
[B 90:26]: Just give me one second, just while I just try and associate the— not associate, sorry, just try and fix the punctuation and grab my real quick.
[C 90:37]: Yep.
[B 90:38]: So, but no substance use. I only drink socially now. My sleep is terrible. My doctor refuses to give me more sleeping pills as he's concerned about addiction. I'm on diazepam, Amitriptyline. I do buy sleeping pills on the black market. This is a necessity as my doctor won't provide me with the drugs. Zopiclone is the only thing that helps me with my sleep. I know that I'm addicted, but what are my My options, by any chance, could you please just confirm for me what the milligrammes are for those?
[A 91:04]: Um, I think it's 7.5. It's obviously clone, I think. I don't have them to hand with me. I'm actually in a hotel room in Ireland at the moment on work. Um, the amitriptyline, I, I have, they're 10 milligrammes, but I take 2, so it's 20 milligrammes.
[B 91:20]: And how many of the zopiclone do you take a day?
[A 91:23]: Uh, 1. One at night.
[B 91:31]: Yeah, um, and then the diazepam?
[A 91:34]: Yep, I take one of them. I think there's 5mg. I've not got that in my hand either, like I said, in my bag in my car.
[B 91:39]: It's okay, don't worry about it. One a day?
[C 91:42]: Yeah.
[B 91:42]: And is that at night or just during the day?
[A 91:44]: At night.
[B 91:47]: Fantastic. Um, how has it affected your relationship, parenting? Friendships, intimacy, trust, or isolation?
[A 91:54]: No, um, since my children came along, the children I've been a father to, I mean, they've changed my life. Um, you've no idea.
[B 92:10]: Sorry, say that one more time.
[A 92:11]: I mean, talk about being an overprotective father.
[B 92:13]: Yeah.
[A 92:14]: Oh, you have no idea.
[B 92:15]: I have lots of problems.
[A 92:16]: Idea. And my children, my world. I see them on a daily basis. Yeah, for them, they're all doing well in life. My daughter's a paramedic. I mean, got 2 grandchildren, 2 on the way next year, and all full-time jobs, all got their own houses, done so well. And I, I thank myself for that. Um, of course, my strict regime that I've developed because of my abuse. So if anything, it's done some good. It's made me treat my children the way that I should have been treated.
[C 92:55]: Yeah. Be honest with you. I'm still— I'm working on the system, and every now and then I have to ask Auntie what that means. All right, Craig, well, you take care of yourself, and thank you again. All right, speak to you soon.
[B 93:30]: Bye. But since I've become a father to my kids, they've changed my life. Talk about being a A protective father. You have no idea. They are my world, the four of them. They all work full-time. They have a house. I gave myself a strict routine to stick to and I was able to provide myself with this. I wanted to treat my children the way I should and wanted to have been treated. They are my world.
[A 93:51]: Yep, yep.
[B 93:53]: And the next question: how has it affected education, work, confidence, opportunities, finances, housings, or day-to-day stability?
[A 94:02]: My strong will has got me out of the shit in my teenage days. Um, I, I left when I turned 20, um, after I'd done my prison sentence. I left Edinburgh. Hold on, you left Edinburgh? I left Endra. I wanted to prove my family wrong because I was written off, you know. I mean, I was a nobody. I was going to die. I was going to die crook and all this, you know. I mean, and I just got to the stage when I was 20, I thought, fuck you. Excuse my language.
[B 94:44]: No, it's okay.
[A 94:45]: I'm not going to be that person that you see I am. And I see, I packed up and I left. I left them with nothing but the clothes on my back. I'm left with no qualifications whatsoever.
[B 95:31]: So she put, my strong will has got me out of this shit from my teenage days. When I turned 20 after my prison sentence, I left Edinburgh. I wanted to prove my family wrong. It was like a fuck you. I wasn't going to be the person everyone thought I was going to be. I left with nothing but the clothes on my back. I have no qualifications. And finally, are there triggers, places, smells, authority figures, institutions, or situations that you avoid?
[A 95:58]: Not really, because I've never— I mean, I've never been near a care situation. My children have always had great upbringing, great education, you know what I mean? I've been such a strict father, but for the right reasons.
[B 96:12]: Yeah.
[A 96:13]: And I've never been in that environment, and I've never had any social— I mean, I would not allow a social worker near my door.
[B 96:21]: Yeah.
[A 96:21]: You know, I mean, I have no trust, no faith in that profession. And I actually have a friend whose wife's a social worker, and I will not associate with her in any way, shape, or form. And that's wrong. That's wrong for me to do so. And But it's a—
[B 96:38]: Sorry. It's okay to apologise. So I just got, um, not really, so I've never— sorry, not really, as I have never been near a care situation with my kids. They've had a great upbringing and education. I was a strict parent but for all the right reasons. I do not trust social workers. I will not let them near my doorstep. I have a friend who is a social worker and I will not associate myself with them.
[A 97:26]: So my friend's wife she's a social worker. And I know it's wrong, but it's the whole stigma, the word social worker, you know what I mean?
[B 97:37]: Yeah.
[A 97:37]: And I've seen the destruction and chaos they've caused in many people's lives. I mean, I've looked at all these child abuse cases and Orkney and things that have happened, and the social workers have been to blame. That's by the by, but what they've did to me personally, you know what I mean, Yeah, they can fuck off as far as I'm concerned. The whole system is dead and buried and will never be resurrected in my life. Never.
[B 98:29]: Can you just clarify something for me? You just stated that— oh, hold on. You said something then about like, um, if it's up to you, like about resurrecting something. Um, in relation to social work and social workers, what was that again? Can you just repeat it?
[A 98:52]: The only thing that's resurrected now is to speak to you about it.
[B 98:54]: Oh, okay.
[A 98:56]: Sorry, it would, it would be buried, gone. But I mean, you can probably hear from my tone, I'm getting so angry. Yeah, just thinking about these people and what they've done, you know what I mean? So many children have been scarred by this. When I say I've lost a friend through this—
[B 99:18]: yeah, I do apologise. My condolences.
[A 99:21]: No, listen, that's years and years ago, but again, it's the life that could have been saved.
[B 99:25]: Yeah, of course. Hold on, I'm just finishing up the punctuation and grammar on this and I'll read it back to you just to make sure everything's right. Just because we've gone over like quite a bit of the time period, so like I probably will lose the transcript on this. So I just want to make sure everything is crystal clear. So I just put not really, as I've never been in a care situation with my kids. They had a great upbringing and education. I was a strict parent, but for all the right reasons. I do not trust social workers. I will not let them near my doorstep. I had a friend whose wife is a social worker and I will not associate myself with them. I know it's wrong, but it's the whole stigma of the word social worker. I've seen firsthand the effects that they've had on people's lives in regards to what's happened to me and the social workers' involvement. They can all fuck off for as I'm concerned. The only time it is resurrected in my life is speaking to you today. I have buried this. I'm angry with what has happened. To not only me but every other child. I lost a friend because of this. It was a long time ago, but this is a life that could have been saved.
[A 101:02]: Yep.
[B 101:02]: And then finally, in relation to the impact of your life, what impact has this had on your life overall, and what do you think may have been different if it had not happened?
[A 101:12]: What could have been different? Well, hopefully nothing could have been different because I love the life I've got now. But I could have left. I could have been deprived of an education, and that's so important. But because of my strong will, I mean, I've got a cracking job. I'm in a senior management role now. I'm on 80 grand a year, you know what I mean?
[B 101:42]: That's fantastic.
[A 101:43]: I own my house, I've got cracking cars, and I don't want for nothing, and this is not about money, not about money at all.
[B 101:50]: No.
[A 101:51]: But that's what the care system has done for me. That's me that's done that for me, and only me. That was the path I took when I turned 20, when I left Edinburgh, and I've done it mainly to prove my family wrong.
[B 102:15]: It's actually astounding how much spite can be such a motivating factor.
[A 102:21]: Honestly, you've no idea. I just didn't want to become a statistic, to be honest with you.
[B 102:31]: Yeah. So I just put, well, hopefully nothing but Nothing could have been different as I love the life I have right now, but I was deprived of an education, which is incredibly important. However, because of my strict regime, I have done so well for myself. I have a cracking job, nice cars, and a wonderful family. This is all due to me, my actions, and my determination. I wanted to prove everyone wrong and prevent it being another statistic.
[A 103:26]: Yep, spot on.
[B 103:30]: I'm just going to answer some questions now, which is just in relation to, for me, um, Do you know if there's any letters, photographs, reports, inquiry evidence, apologies, decisions, or previous correspondence made to support any evidence and supporting information what you've given today?
[A 104:04]: No, nothing at all.
[B 104:06]: That's fine.
[A 104:07]: No, nothing.
[B 104:09]: Could any sibling, former resident, relative, friend, or professional provide a supporting statement?
[A 104:15]: Um, no, nobody, nobody was here. Yeah, nobody was here. And, and I say because it's a taboo subject, you're not exactly going to come out homeless, started donating to your mum, you've been abused, are you?
[B 104:24]: No, of course not. So now it's just in relation to previous claims, application, or payments. Have you previously made any civil claim, um, criminal injuries claim, a redress application, a complaint, police report, increase statement, or claim to any other scheme about this abuse?
[A 104:41]: What you said, you're the first person I've talked about it in 40-odd years, so you're very privileged, I'll tell you.
[B 104:47]: Oh yeah, very much. I do feel very much So you've actually done such a fantastic job, if I'm being honest with you, Richard. Like, this is something more obviously is a very distressing and traumatic thing to speak about, but you've been able to conduct yourself very eloquently and also express yourself and give such detailed description that, like, I know this might sound a bit crazy, but like, I'm actually looking forward to drafting this statement up because you've just provided so much information. It's just going to be easy. I'm going to be able to fly through this. So again, I am glad that you've been able to finally speak about this and be a little bit open. And obviously, as you stated, we're here to try and get you the recognition and also the acknowledgement and apology, what you do deserve. Obviously, I know you stated that you haven't got any interest in relation to the money, but from what I can tell you now, that looking from our system and looking at provisional value of obviously your records, the statement what you've given today, you're estimated at a level 5. So that's anywhere between £80,000 to £100,000. But that's obviously— I can't say for right now that that's a guaranteed figure. But that is something what we believe that this level is going to be at. But it will all be down to the Scottish Redress Panel. In relation to that anyway?
[A 106:14]: It doesn't excite me. No, of course not. Maybe 40 years ago it might have, you know what I mean? But now I don't give a shit really. I think what— you've no idea how this has made me feel now, just be talking to you. I'm not going to go run and speak to my wife when I go back home, but I think through time I might. I might do that.
[B 106:36]: I think it's one of those, I think now, like, not only for this for you isn't mainly to get anything back is in form of a compensation. I feel as though this is perfect for you in regards to your closure. I feel like now that you've been able to take a detailed account of what happened, and obviously it's a bit easier speaking to me today because you can't put a name to my face. No, sorry, you can't put a face to my name. So yeah, it's one of those where like you probably would feel a bit more comfortable to speaking about it and being able to talk. And obviously, as I said, I'm very grateful for you to be able to do that, not only just for obviously my job and being able to do this for you, but also I'm thankful that you've done it for not for yourself really, because I feel as though this would be the start of something for you where you'd be able to—
[A 107:25]: Well, I've been interested in it. I mean, to be honest with you, I don't think anybody's ever going to be alive that's caused any of this, and I don't think any repercussions is ever going to happen to these guys. And I've accepted that, you know what I mean? But I think what makes me happy is that the government has realised there's been a problem.
[B 107:45]: Of course.
[A 107:45]: A bit late, but I mean, hopefully now the kids that are going on my journey, you know what I mean, that's what it is, it's been my journey, they'll get the care and the need and thrive, you know what I mean, that I never got. Yeah. And that matters. Believe me, that matters.
[B 108:04]: Of course. And you've done an absolute fantastic job in raising your family as well, especially considering everything what you've been through. Obviously, something you should be very, very proud of what you've managed to do.
[C 108:14]: Yeah.
[A 108:14]: I suppose if anything, I can thank for what happened to me for that. Yeah. In a perverse kind of way.
[B 108:20]: Well, really, it's more of thanking yourself that you was able to have that, you know, that mental fortitude to be able to tell yourself that you've got a plan I'm going to stick with it and I'm going to show everyone that obviously you deserve better. And you did get better, then that was all from your own doing. Like, you became, obviously, um, without, um, sounding a bit too much like, at the end of the day, um, you, you are older than me, but you became your own, your own man essentially at that time. No guidance, nothing at all. And a lot of people within this Scottish region has not been able to do that. And I can is that right?
[A 108:56]: I can imagine.
[B 108:57]: Yeah, it could have gone a lot worse. You've probably got one of the best outcomes I've ever seen so far coming from this. Yeah. Which in a little way, obviously, you probably may feel a little bit lucky from the outcome.
[A 109:12]: I do, yeah, I do. And as I say, if I had done education at school and I'd done mainstream school, I don't know where I would be. I'd probably be still in Edinburgh. I don't know. I don't know. I don't even want to think what happened then, you know. I mean, it didn't happen, and what did happen I've had to deal with, and again, I've done a bloody good job of it. I know I have.
[B 109:33]: You've done a fantastic job, I must admit, honestly. Thank you. So we're literally just near the last few questions now, yeah, and we should be able to fly through. But just in relation to that past question, what I asked, did you receive any payment, apology, settlement, or decision, or any signed waivers waiver or discharge, and do you have any copies?
[A 109:52]: Nope, nothing at all, nothing.
[B 109:54]: Nope. So now it's just for the reason for applying. Why are you applying to the Scottish Readjust Scheme, and what would you like to come from telling your storey today?
[A 110:04]: Education. But I think, I think that's out there already. I think that's why they've created this scheme. I think whoever reads this, I don't think they'll be shocked by it because they'll have read a lot worse. But now is the time to do it. You just— I just say nobody can be punished for this, but it's just the time, you know what I mean? If you had spoke to me 2 years ago, I would have told you piss off, absolutely no chance, you know what I mean? But the time in my life now, I'm nearly 60, you know what I mean? And I feel now I should, and it's just time. Yeah, the time is right. It really is right to do that. Yeah, and it should be. I mean, I should be shouting it from the roof. Yeah. In a strange kind of way, you know what I mean? But—
[B 111:32]: The next question would be, what would an acknowledgement mean to you, Richard?
[A 111:37]: I think now it'd be pretty much meaningless, to be honest with you. It's like the horse is bolted, you know what I mean, after the steel door's been left open. It's happened because none of the people— again, none of the people involved will ever have a repercussion of what they've done. So they can stand on the highest hill in the world and shout, "I'm sorry, Richard." I just laugh at them, you know what I mean? Because it's somebody apologising that hasn't been through that, that hasn't, I'm presuming, you know what I mean, they're just reading my storey. And that's what it is, it's my life they're reading. So I think it'd be kind of, I don't think they should apologise on behalf of somebody else. Else, but somebody has to take ownership from it. I understand that.
[B 112:59]: But it is meaningless now. It is meaningless now, to be honest with you. It's happened now, and none of the people who were responsible will ever be accountable. You can stand on the highest hill and shout, sorry Richard, I would just laugh at that. I would understand that. I understand that someone has to take ownership, but those responsible will never face the consequences.
[A 113:15]: Yep, yeah, it's too late. It's far too late to be doing this, something that happened all these years ago.
[B 113:30]: And finally, is there anything else you want Rejoice Scotland to understand about what happened or the harm that you have lived with?
[A 113:38]: Again, I revert back to the previous question. What are they going to do with it? Ken, are they going to say, oh, we're so sorry? Hear it again, it's just bollocks as far as I'm concerned, you know. I mean, somebody who's in their 30s and their 40s trying to deal with something that happened 30 years ago, it's— they're doing it as a job. Yeah, Ken, they don't care. They'll go to bed tonight and they'll sleep, no problem. What happened to me, they— you know, I mean, it's just a job to them, that's all it is. They've not experienced what I've went through, and for them to try and— and then for them to try and do something about that now, well As I say, it's too late. Far too late. And again, I think that's just a bit of resentment on my behalf there. Yeah.
[B 114:48]: So again, I refer back to the previous question. What can you do about it? You can say sorry, but it means nothing. A load of bollocks for them to now only start trying to do something about it. It's too late. Again, this may just be, just be my resentment on behalf of the care system.
[A 115:11]: Those that are meant to care have failed.
[B 115:21]: I just added that. So finally, Richard, it's just a closing— well, a closing and welfare cheque. Is there anything important that we have not covered our wording that you wanted to handle correctly?
[A 115:33]: No, no, you've been absolutely fantastic. You've delivered this like absolutely fantastic.
[B 115:49]: How are you feeling after discussing this, and do you feel safe to end the call?
[A 115:53]: Yeah, yeah, no, no, I'm not— I feel good actually. I feel good. I feel, and yeah, it's your job, I feel you've listened and you've extracted the right information. You know what I mean? You're not a robot. You're, yeah, yeah, I feel you've got compassion behind you. Yeah, it's made this whole process far easier.
[B 116:13]: Yeah, we're here to try and get the best possible outcome for you.
[A 116:16]: Yeah, yeah.
[B 116:17]: Obviously most of the time, um, you're not alone being the one who, but with saying like the money means nothing like a lot of people feel the same. And it is, yeah, it is more obviously the acknowledgement and the more of the panel admitting fault and taking accountability more than anything.
[A 116:37]: I think they've done that already by creating this system. They know there's been problems, you know what I mean?
[C 116:44]: Yeah.
[A 116:44]: But to the extent I don't think they do, and I don't think they ever will know. I don't think you'll speak to half the people involved to be honest with you. A lot of them have been dead by now, so you have no idea the true extent. This is just a statistics exercise for them. That's all this is.
[B 116:59]: Yeah, and we're gonna— when it comes in next year, there's also going to be the Church of England scheme. So really, yeah, so it's going to be even much. And with the Scotland one, obviously the storeys that have been detailed to us so far, obviously quite traumatic, I imagine, just not only for the people to have experienced it, but just even ourselves, just to hear anything. It is a shocking thing.
[A 117:25]: Yeah.
[B 117:25]: With the individually assessed Scottish redress applications, you get that, you get £100,000, because obviously, because they understand the severity of what's going on.
[A 117:34]: Yeah.
[B 117:35]: With the Church of England scheme, it's £600,000. So it shows you— yeah, exactly, it shows you how severe basically that's going to be. So obviously that's something more. At the end of the day, the role, what we're doing here, it's the job satisfaction obviously outweighs the storeys that we hear because what we know is that we're obviously doing a job to try and make, trying to give closure to a part of your life which obviously is very troubling. And obviously if we're able to get you any compensation in relation to that, Brilliant. But obviously, yeah, it's just a bonus on top of it. Yeah, more than anything, what we found is that the people who we're speaking to, they'd rather obviously know for sure that they're going to get this form of acknowledgement and to know that someone's being held accountable for it.
[A 118:27]: Yeah, yeah.
[B 118:28]: And so is there someone you can contact for support, or would you like any support service details?
[A 118:32]: No, I've got— I'm gonna meet a couple of colleagues now down at the bar. I'm gonna have a gin and tonic. I'm gonna go Chinese tonight. I'm over in Ireland on business, so yeah, I'm absolutely fine. But certainly I'll probably not sleep much tonight either, but again, that's just standard for me. And but all told, no, I'm not gonna jump off the windowsill. And for my kids later on— and actually one of my kids is here, he's one of my colleagues— so no, it's just I'm fine, absolutely fine.
[B 118:56]: No problem. What are you gonna offer the Chinese?
[A 118:59]: I don't know yet, I've never been to a Chinese in Ireland, so see what happens. And see what the crack is like.
[B 119:04]: Yeah, yeah, there you go. Well, I hope they have a lovely evening. But this is just the final question now, Richard. Has the next steps been explained to you?
[A 119:14]: Not really, no, to be honest with you, no.
[B 119:16]: Okay, I will, um, what I'm going to do is I'm now going to explain the next step to you. So I'm just going to answer that as yes. Um, so what will happen now is that I'm going to go away and I'm going to obviously draught your witness statement. I'm going to make it detailed, going to detail it within your first-person narrative.
[A 119:38]: Yep.
[B 119:38]: Because obviously this is your witness statement. I am then going to go through and I'm going to corroborate what you've said within this witness statement today, and I'm going to match it with the GP records, what we've collected. Yep. I'm going to match it with your childcare records, what we've collected, that being from Edinburgh City Council. Council, and also from the institution care setting called CMAB Care and Education. And following that, I will then make a bundle which will provide an exhibit sheet. It will provide an exhibit bundle of all relevant records which obviously corroborate what you've said today. And once that has been drafted and been completed, it is going to be sent to you directly at the email address what we have on file, which is richard@scouselaw.co.uk. Adampervs.com.
[A 120:21]: That's correct.
[B 120:22]: Yeah, and so that'll be sent to over to you to have a look at, um, and for you to sign. And you sign and obviously just state that the information in the witness statement detailed is, um, correct, um, and the best of your ability. And once you've sent that back to us, we'll be then in a position where we'll have a WhatsApp meeting with you. The meeting won't be with me, unfortunately. Currently, right? It will be with our claims operations manager, which is Jay Taylor, and also it will be with the head solicitor here at MMA Legal. And it is not a long phone call whatsoever. All you'll need is a form of ID, be it passport or driving licence. Just put the camera in front of your face like you're taking a selfie, show obviously the ID, and then on the call, the head solicitor will state if this is acceptable and if he's happy with that. Once you've then verified, we will then submit your application to the Scottish Redress Panel. At the moment, we are unsure of the time period, what it's going to take for them to respond. We are currently under the impression that is anywhere between 8 to 12 weeks. So hopefully, if that's quick—
[A 121:35]: I wasn't expecting that answer.
[B 121:37]: I know. Yeah. Hopefully are going to come through quickly. And I do have a lot of, um, witness statements this week, just so you are aware. And I've also got, um, witness statements in the back what I'm still drafting as well.
[A 121:50]: Sure.
[B 121:50]: But from what you've given me today, like, and everything what you've done on this call, like I said, you've been absolutely fantastic, Richard. Like, you've, you've not, um, got disgruntled or anything like that when I've needed to, like, interrupt you, which obviously is a bit of a awkward situation for us both. It's not something I would want to put myself in position of interrupting you, but it's essentially just for the fluidity of the witness statement for when I go to type it up. Yeah, so hopefully I'll be able to get this done within maybe like an hour, an hour and a half, right? Okay, and then we'll go from there. I'm hoping that I might be able to get this done for you at the end of this week on Friday. If not, um, I'll definitely have it sent over to you by the end of next Friday.
[A 122:29]: Okay, that's absolutely Absolutely fine, mate. Yeah, no problem at all.
[B 122:32]: No problem. Well, thank you very much again for obviously sharing your storey with me today.
[A 122:35]: No, listen, not a problem. Incredible. Good to speak to you, and I'll catch up with you soon.
[C 122:39]: Okay.
[B 122:39]: Yeah, of course. Have a lovely evening. Bye.
[A 122:41]: Yeah, you too.
[B 122:41]: Bye-bye., `sentiment_data` = [{"sentiment":"NEUTRAL","speaker":"A","text":"Hi there.","start":160,"end":1960,"confidence":0.57637537000000005349420462152920663356781005859375},{"sentiment":"NEUTRAL","speaker":"B","text":"Hi Richard, it's James here from ML Legal.","start":1960,"end":4250,"confidence":0.86954414999999996016555314781726337969303131103515625},{"sentiment":"NEUTRAL","speaker":"B","text":"How are you?","start":4400,"end":4910,"confidence":0.7345338500000000436784830526448786258697509765625},{"sentiment":"NEUTRAL","speaker":"B","text":"How are you doing?","start":5040,"end":5790,"confidence":0.7921296399999999682250972909969277679920196533203125},{"sentiment":"POSITIVE","speaker":"A","text":"I'm okay.","start":5940,"end":6580,"confidence":0.82706979999999996611137476065778173506259918212890625},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, okay.","start":6580,"end":7640,"confidence":0.55090344000000002200323478973587043583393096923828125},{"sentiment":"NEUTRAL","speaker":"B","text":"I do have to pass data protection purposes again just before we continue with the statement.","start":7640,"end":12330,"confidence":0.76293266000000004023462452096282504498958587646484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Could you please just confirm for me your date of birth, please, Richard?","start":12620,"end":15260,"confidence":0.9289994999999999780726511744433082640171051025390625},{"sentiment":"NEUTRAL","speaker":"A","text":"18th of March, 1960.","start":15260,"end":17640,"confidence":0.72416150000000001352162826151470653712749481201171875},{"sentiment":"POSITIVE","speaker":"B","text":"Fantastic.","start":17640,"end":18220,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"B","text":"And then just your postal address, please.","start":18220,"end":19980,"confidence":0.800848840000000006256186679820530116558074951171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yep, it's 44 Kingfisher Grove, Gallowshields, Tango Delta 1-2-2-Pet Hotel.","start":20120,"end":24740,"confidence":0.8827114000000000348933326677069999277591705322265625},{"sentiment":"POSITIVE","speaker":"B","text":"Fantastic.","start":24740,"end":25840,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"B","text":"And just let you know again, calls are recorded for training and monitoring purposes.","start":25840,"end":29220,"confidence":0.8748411000000000381504605684312991797924041748046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yep.","start":29480,"end":29880,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"NEUTRAL","speaker":"B","text":"And so now we are going to go into your second care 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weeks.","start":454639,"end":456258,"confidence":0.65400683999999997819685404465417377650737762451171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Did you have a request to try and contact your family?","start":456306,"end":458735,"confidence":0.8514475999999999711320697315386496484279632568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, yeah, yeah, I wanted my mum.","start":459370,"end":461042,"confidence":0.6373997300000000532094190930365584790706634521484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, yeah.","start":461332,"end":462731,"confidence":0.493536470000000004887397153652273118495941162109375},{"sentiment":"NEUTRAL","speaker":"A","text":"And there was once that they did come up, but, um, only because they wanted\u2014 the assessment said, what, just me to see a psychologist?","start":463278,"end":470512,"confidence":0.74374187000000002711885827011428773403167724609375},{"sentiment":"NEUTRAL","speaker":"A","text":"And he had turned up.","start":470593,"end":471436,"confidence":0.77224535000000005258158353171893395483493804931640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay, one moment for a second.","start":472538,"end":473835,"confidence":0.76253340000000002785185415632440708577632904052734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Sure.","start":474159,"end":474289,"confidence":0.47534682999999999797324790051789022982120513916015625},{"sentiment":"NEUTRAL","speaker":"B","text":"Can you remember the child psychologist's name?","start":492825,"end":496874,"confidence":0.80445986999999996580612560137524269521236419677734375},{"sentiment":"POSITIVE","speaker":"B","text":"No, that's fine, don't worry.","start":497100,"end":499815,"confidence":0.706536199999999947607420835993252694606781005859375},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, I was not in a good way.","start":500674,"end":501995,"confidence":0.80306195999999996359974829829297959804534912109375},{"sentiment":"NEGATIVE","speaker":"A","text":"Um, to say the least.","start":503247,"end":504292,"confidence":0.5492461299999999990717469700030051171779632568359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Can you remember what the outcome was from you being seen by the child psychologist?","start":511049,"end":516057,"confidence":0.80869429999999997704662746400572359561920166015625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, it was never discussed with me.","start":516105,"end":517042,"confidence":0.57347970000000003665263648144900798797607421875},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I was never privy to that information.","start":517349,"end":518965,"confidence":0.6564330000000000442383907284238375723361968994140625},{"sentiment":"NEUTRAL","speaker":"B","text":"So I just put the outcome of which was never discussed with me.","start":524180,"end":526466,"confidence":0.50220494999999998331219330793828703463077545166015625},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, none of this was discussed with me in any way, shape, or form.","start":526936,"end":530585,"confidence":0.57125663999999998221568375811330042779445648193359375},{"sentiment":"NEUTRAL","speaker":"A","text":"I was put in there so I couldn't abscond.","start":531721,"end":533853,"confidence":0.71709849999999997205435420255525968968868255615234375},{"sentiment":"NEUTRAL","speaker":"B","text":"So now I'm just gonna go into the next question.","start":555151,"end":556677,"confidence":0.78061384000000000327190718962810933589935302734375},{"sentiment":"NEUTRAL","speaker":"B","text":"How did the other children genuinely treat you?","start":557261,"end":560733,"confidence":0.576040499999999955349494484835304319858551025390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, because I was in Edinburgh, it genuinely wasn't as bad, but there was still a tier system, um, as in hierarchy.","start":562266,"end":572269,"confidence":0.5875780999999999920646587270312011241912841796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Obviously I was still quite young, and there's children there up to 16.","start":572915,"end":576336,"confidence":0.8047874999999999889865875957184471189975738525390625},{"sentiment":"NEUTRAL","speaker":"B","text":"The children there that were 16?","start":597700,"end":599060,"confidence":0.76264363999999995602507851799600757658481597900390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, there's older children.","start":599417,"end":600405,"confidence":0.68047296999999995481545056463801302015781402587890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, yeah, I should put the other children.","start":600470,"end":608562,"confidence":0.62969905000000003791882363657350651919841766357421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay, there were a tier system hierarchy.","start":608627,"end":610500,"confidence":0.75125604999999995303738842267193831503391265869140625},{"sentiment":"NEUTRAL","speaker":"B","text":"I was still quite young.","start":610904,"end":611760,"confidence":0.7546186999999999756028046249412000179290771484375},{"sentiment":"NEUTRAL","speaker":"B","text":"There were children there that were 16.","start":611953,"end":613859,"confidence":0.65842133999999996607499497258686460554599761962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, they were, they were the, like, say, the kingpins, you know what I mean?","start":615478,"end":618242,"confidence":0.69091550000000001574562702444382011890411376953125},{"sentiment":"NEUTRAL","speaker":"B","text":"So to speak.","start":623354,"end":624078,"confidence":0.73231034999999999879349843467934988439083099365234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":624561,"end":626250,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"How did they, how did the staff genuinely treat you?","start":627988,"end":630858,"confidence":0.75115100000000001312372432948905043303966522216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Like, uh, you're only the one he cared for, put it that way.","start":634504,"end":639624,"confidence":0.714371199999999983987208906910382211208343505859375},{"sentiment":"NEUTRAL","speaker":"A","text":"You were there, they were there to do a job.","start":640050,"end":641846,"confidence":0.78172374000000000027199575924896635115146636962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"You know what I mean?","start":642251,"end":642542,"confidence":0.67174845999999999168750264288973994553089141845703125},{"sentiment":"NEUTRAL","speaker":"A","text":"They were turning up to do the job, but there was no one-to-one.","start":642591,"end":644906,"confidence":0.76231660000000001087272494260105304419994354248046875},{"sentiment":"NEUTRAL","speaker":"A","text":"You were just there.","start":648027,"end":649191,"confidence":0.76460092999999995644344608081155456602573394775390625},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, it was just a routine.","start":649579,"end":651585,"confidence":0.7540393499999999971095121509279124438762664794921875},{"sentiment":"NEGATIVE","speaker":"B","text":"So the staff didn't care for you, they were only there to do a job.","start":668140,"end":670803,"confidence":0.65258439999999995340118630338110961019992828369140625},{"sentiment":"NEUTRAL","speaker":"B","text":"There was no one-to-one, you were just there.","start":670883,"end":672727,"confidence":0.80016860000000000763265006753499619662761688232421875},{"sentiment":"NEUTRAL","speaker":"B","text":"There was no routine.","start":673112,"end":674059,"confidence":0.69049499999999996990851514055975712835788726806640625},{"sentiment":"NEUTRAL","speaker":"B","text":"And was there any form of rules, punishments, isolation, or unsafe arrangements that was enforced by the staff?","start":674716,"end":681805,"confidence":0.61162649999999996186517137175542302429676055908203125},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, they had a single cell that would put you in and strip you.","start":681869,"end":685141,"confidence":0.58858686999999998423760416699224151670932769775390625},{"sentiment":"NEGATIVE","speaker":"B","text":"Oh, sorry, a single cell which they'd strip you?","start":686119,"end":688301,"confidence":0.59916340000000001264623961105826310813426971435546875},{"sentiment":"NEUTRAL","speaker":"A","text":"They'd strip you, and it had peepholes, and all the kids\u2014 they'd make the kids bang on the door when they're\u2014 because you wouldn't be\u2014 you'd be allowed out for breakfast.","start":688782,"end":694700,"confidence":0.589853469999999990847072695032693445682525634765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Hold on one second.","start":695408,"end":697368,"confidence":0.68062323000000002348741645619156770408153533935546875},{"sentiment":"NEGATIVE","speaker":"B","text":"Sorry about this, Richard.","start":697532,"end":698332,"confidence":0.64079136000000003203780352123430930078029632568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":698626,"end":698920,"confidence":0.58435179999999997679793750648968853056430816650390625},{"sentiment":"NEUTRAL","speaker":"B","text":"I just saw about this, correct?","start":725825,"end":726867,"confidence":0.86416389999999998483559693340794183313846588134765625},{"sentiment":"NEUTRAL","speaker":"B","text":"They had a single cell which they would strip you in.","start":727925,"end":729961,"confidence":0.58918625000000002245315045001916587352752685546875},{"sentiment":"NEGATIVE","speaker":"B","text":"There was peepholes, there was peepholes in the cell in which the other children would look through to mock you and bang on the door, correct?","start":730474,"end":737286,"confidence":0.68854979999999998963033931431709788739681243896484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":737607,"end":737880,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEGATIVE","speaker":"A","text":"And you would, you've been there for the duration of your punishment.","start":738360,"end":742128,"confidence":0.6046015000000000139124267661827616393566131591796875},{"sentiment":"NEUTRAL","speaker":"B","text":"You've been there for the duration of the punishment?","start":747450,"end":749796,"confidence":0.6785162700000000324251914207707159221172332763671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, it was 3 days.","start":749876,"end":750985,"confidence":0.772247899999999987130649969913065433502197265625},{"sentiment":"NEUTRAL","speaker":"A","text":"You've been there for 3 days, 3 days, 3 days, maybe 4 days, and you would be stripped naked and you would obviously bring your food in, but there's no\u2014 there's no, um, nothing at all to do.","start":751097,"end":764290,"confidence":0.59957640000000000934932131713139824569225311279296875},{"sentiment":"NEUTRAL","speaker":"A","text":"No books, no nothing.","start":764434,"end":765366,"confidence":0.58139269999999998450590510401525534689426422119140625},{"sentiment":"NEUTRAL","speaker":"B","text":"So as you put, the punishment would last up to 3 or 4 days.","start":798059,"end":800389,"confidence":0.7317272999999999694153984819422475993633270263671875},{"sentiment":"NEGATIVE","speaker":"B","text":"You would be naked, not provided any books or stimulant.","start":800486,"end":802347,"confidence":0.7585044499999999967343455864465795457363128662109375},{"sentiment":"NEUTRAL","speaker":"B","text":"They would only provide you with food.","start":802444,"end":805577,"confidence":0.5462690599999999729874389231554232537746429443359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yep, correct.","start":805997,"end":806969,"confidence":0.5405896999999999508190740016289055347442626953125},{"sentiment":"NEGATIVE","speaker":"A","text":"They did have a potty in the corner, you pissing the pot legs.","start":807454,"end":809688,"confidence":0.5558020999999999656182581020402722060680389404296875},{"sentiment":"NEUTRAL","speaker":"B","text":"If you ever used the, uh, the pot, was it ever changed if you, if you requested for it to be changed?","start":822353,"end":829300,"confidence":0.86703669999999999351558699345332570374011993408203125},{"sentiment":"NEGATIVE","speaker":"A","text":"No, no, you once Once a day you would be let out to empty your piss pot, um, and that's it, you're back in again.","start":829365,"end":838377,"confidence":0.66229283999999999377195081251556985080242156982421875},{"sentiment":"NEUTRAL","speaker":"A","text":"You didn't even have\u2014 I know even in prison, like, you get exercise.","start":839480,"end":842100,"confidence":0.641275400000000050937387641170062124729156494140625},{"sentiment":"NEGATIVE","speaker":"A","text":"There's never any, nothing like that.","start":842181,"end":843557,"confidence":0.46150619999999997755679714828147552907466888427734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":847136,"end":849326,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEGATIVE","speaker":"B","text":"So again, um, it is going to be, um Identifying what you'd now consider abuse that you suffered whilst she was at the assessment centre.","start":856055,"end":865900,"confidence":0.54466420000000004275619858162826858460903167724609375},{"sentiment":"NEGATIVE","speaker":"B","text":"And so in relation to neglect, that would be any inadequate or withholding of food, clothing, warmth, hygiene, supervision, safety, medical care, education, or emotional support, unsafe confinement, failure to protect from bullying, violence, sexual harm, or other children or unsafe adults.","start":867787,"end":883809,"confidence":0.89768225000000001490008116888930089771747589111328125},{"sentiment":"NEGATIVE","speaker":"B","text":"Looking back, would you say that you was a victim of neglect whilst she was at the assessment centre?","start":884292,"end":888148,"confidence":0.5227814299999999914092541075660847127437591552734375},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, 100%.","start":888363,"end":889337,"confidence":0.54147124000000002030930090768379159271717071533203125},{"sentiment":"NEGATIVE","speaker":"A","text":"Predominantly psychological.","start":894890,"end":899917,"confidence":0.492550800000000010836487263077287934720516204833984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Looking back at your time when you was at the assessment centre, is there anything what you'd now consider as physical abuse?","start":910759,"end":918087,"confidence":0.53260695999999996264051560501684434711933135986328125},{"sentiment":"NEUTRAL","speaker":"A","text":"You were given a punch here and there, yeah.","start":919064,"end":921179,"confidence":0.8217752000000000389690058000269345939159393310546875},{"sentiment":"NEGATIVE","speaker":"A","text":"If you step\u2014 if you stepped out of line, if you're only going to put in a cell, you were given a punch or a slap.","start":922746,"end":927060,"confidence":0.693199200000000015364776118076406419277191162109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Can you recall where they'd hit you?","start":938153,"end":939684,"confidence":0.80618590000000001083435563487000763416290283203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Was it in the face?","start":940905,"end":942044,"confidence":0.813569399999999998129851519479416310787200927734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Genitals.","start":943425,"end":944170,"confidence":0.61176233999999996004959257334121502935886383056640625},{"sentiment":"NEGATIVE","speaker":"A","text":"Give you a kick or a punch in the genitals.","start":944252,"end":946204,"confidence":0.5498893000000000252924792221165262162685394287109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Never anywhere that could be seen.","start":947750,"end":948859,"confidence":0.5606474999999999653255144949071109294891357421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Never.","start":949310,"end":949599,"confidence":0.43164802000000002113466734954272396862506866455078125},{"sentiment":"NEGATIVE","speaker":"B","text":"Looking back at your time, would you say that there's anything what you would now consider as emotional abuse?","start":958978,"end":963380,"confidence":0.496141639999999994881108023037086240947246551513671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh yeah, yeah.","start":964793,"end":965719,"confidence":0.484886380000000005718874263038742356002330780029296875},{"sentiment":"NEUTRAL","speaker":"B","text":"And then again, for looking back at your time at the assessment centre, is there anything what you'd now consider as sexual abuse?","start":967723,"end":972056,"confidence":0.495288200000000011780088016166700981557369232177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, no, no, no problem.","start":974363,"end":977093,"confidence":0.52579209999999998448316773647093214094638824462890625},{"sentiment":"NEGATIVE","speaker":"B","text":"So I'm going to ask the following questions again in relation to all three levels of abuse that you suffered while you was at the assessment centre.","start":977800,"end":986055,"confidence":0.68965750000000003439026841078884899616241455078125},{"sentiment":"NEUTRAL","speaker":"B","text":"So in relation to the neglect, Richard, could you please confirm who was involved or responsible?","start":986714,"end":992078,"confidence":0.7342729999999999535020833718590438365936279296875},{"sentiment":"NEUTRAL","speaker":"A","text":"The system.","start":993540,"end":994182,"confidence":0.4747141999999999750770030004787258803844451904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"The system is the system, yeah, clear and simple.","start":995162,"end":997892,"confidence":0.6596100000000000296296320811961777508258819580078125},{"sentiment":"NEUTRAL","speaker":"A","text":"There is only one answer, yeah, yeah, it's the system.","start":998117,"end":1000735,"confidence":0.57955360000000000209041672860621474683284759521484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Edinburgh Council.","start":1001008,"end":1002695,"confidence":0.74940704999999996349657749306061305105686187744140625},{"sentiment":"NEGATIVE","speaker":"A","text":"Or in our children's panel allowed this to happen by putting the children in here.","start":1003420,"end":1008892,"confidence":0.8872884500000000063124616644927300512790679931640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Can you think of any specific\u2014 sorry, can you remember any names or any specific roles, descriptions of the staff?","start":1021296,"end":1031050,"confidence":0.76737080000000001955839934453251771628856658935546875},{"sentiment":"NEUTRAL","speaker":"A","text":"One springs to mind, and his name is Ronnie Motherwell.","start":1032376,"end":1036008,"confidence":0.8220927000000000095525365395587868988513946533203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Ronnie Motherwell?","start":1037399,"end":1038431,"confidence":0.85937995000000000356266127710114233195781707763671875},{"sentiment":"POSITIVE","speaker":"B","text":"Yes.","start":1041826,"end":1041891,"confidence":0.461038950000000002926725528595852665603160858154296875},{"sentiment":"NEGATIVE","speaker":"B","text":"And would you say, um, Ronnie Motherwell was responsible for any of the abuse that you suffered when you was there?","start":1042004,"end":1050094,"confidence":0.63941199999999998038191506566363386809825897216796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Could you specifically highlight which levels of abuse?","start":1051359,"end":1054205,"confidence":0.576542200000000004678213372244499623775482177734375},{"sentiment":"NEGATIVE","speaker":"B","text":"Which type of abuse?","start":1054464,"end":1056146,"confidence":0.6524803999999999604142431053332984447479248046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Punchy.","start":1056469,"end":1056744,"confidence":0.54248540000000000649293951937579549849033355712890625},{"sentiment":"NEUTRAL","speaker":"A","text":"He would kick you if you were gonna get\u2014 yeah, I mean, it's\u2014 yeah, just an odd dig.","start":1057046,"end":1062064,"confidence":0.6268983500000000486096496388199739158153533935546875},{"sentiment":"NEUTRAL","speaker":"A","text":"It was not to the extent as Lendrick Muir, but there was\u2014 you're always alert, you know.","start":1062144,"end":1068700,"confidence":0.84982239999999997781543470409815199673175811767578125},{"sentiment":"NEGATIVE","speaker":"A","text":"I mean, you knew what was coming if you stood out of line.","start":1068748,"end":1071045,"confidence":0.5326003999999999738435008111991919577121734619140625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":1071595,"end":1071918,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And again, in relation to who was responsible, um, for the physical abuse, um, who would you say was involved or responsible for that?","start":1090948,"end":1101476,"confidence":0.56744369999999999532036554228398017585277557373046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Staff.","start":1101783,"end":1102107,"confidence":0.68702227000000004597524139171582646667957305908203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":1103158,"end":1103336,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Do you remember any specific names?","start":1103449,"end":1104678,"confidence":0.87810040000000000315338866130332462489604949951171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, Ronnie Motherwell was one.","start":1105115,"end":1106133,"confidence":0.7616464499999999748780510344658978283405303955078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, not really.","start":1107598,"end":1108440,"confidence":0.56558059999999998890274355289875529706478118896484375},{"sentiment":"NEUTRAL","speaker":"A","text":"He always starts\u2014 he always sprung to mind.","start":1108506,"end":1110504,"confidence":0.69665915000000000478763695355155505239963531494140625},{"sentiment":"NEGATIVE","speaker":"A","text":"Um, he was a Scouse, like, yeah, in the highest order.","start":1111537,"end":1115094,"confidence":0.8592788000000000092626351033686660230159759521484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And again, in relation to the emotional abuse, um, are you able to confirm who was involved or responsible?","start":1133385,"end":1138468,"confidence":0.56904279999999995975912270296248607337474822998046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, everybody dealt with my care package, to be fair.","start":1140391,"end":1144131,"confidence":0.7764216999999999924142457530251704156398773193359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Everyone dealt with your care package?","start":1144725,"end":1146555,"confidence":0.8141269700000000053563553592539392411708831787109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Everybody dealt with my care package, yeah, because I mean, I go to an assessment centre\u2014 sorry, I go to a children's panel, and there was no dialogue with myself.","start":1146684,"end":1158162,"confidence":0.52558599999999999763389268991886638104915618896484375},{"sentiment":"NEGATIVE","speaker":"A","text":"I went there because I kept absconding from Landryk Muir, and the next thing I know, I walked\u2014 I was shackled and put into a social worker's car.","start":1158226,"end":1168661,"confidence":0.49246224999999999027977537480182945728302001953125},{"sentiment":"NEGATIVE","speaker":"A","text":"Taken from my parents, no explanation, no nothing.","start":1170589,"end":1173849,"confidence":0.6392463999999999924028770692530088126659393310546875},{"sentiment":"NEUTRAL","speaker":"B","text":"You were shackled, did you say?","start":1174588,"end":1175937,"confidence":0.61705816000000002219394446001388132572174072265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Handcuffs, eye cuffs, yeah, yeah, cuffs, so I couldn't abscond, I couldn't run away, because if I got to that door, I would have, trust me.","start":1176050,"end":1186667,"confidence":0.65301036999999995114052353528677485883235931396484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, so you was putting cuffs on, then putting cuffs and taken to the car, then straight to the assessment centre, straight there.","start":1186828,"end":1194297,"confidence":0.724248699999999967502617437276057898998260498046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, there's no passing go, there's no goodbye to parents, nothing.","start":1194410,"end":1201785,"confidence":0.671571970000000018075070329359732568264007568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"I always remember the children's panel had a button under the table, and I knew\u2014 obviously I knew exactly what was going to happen.","start":1209647,"end":1218100,"confidence":0.6514202399999999837376662981114350259304046630859375},{"sentiment":"NEUTRAL","speaker":"A","text":"The button was pressed, you could hear it.","start":1218729,"end":1220665,"confidence":0.76100372999999998935294343027635477483272552490234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, indicate them to lock the doors down the stairs.","start":1221243,"end":1223549,"confidence":0.71590359999999997331343593032215721905231475830078125},{"sentiment":"NEUTRAL","speaker":"B","text":"And was this the door downstairs?","start":1230412,"end":1232342,"confidence":0.845036270000000033775222618714906275272369384765625},{"sentiment":"NEUTRAL","speaker":"B","text":"You mean in the entrance of the building?","start":1232422,"end":1233613,"confidence":0.7824294000000000526284793522791005671024322509765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Correct.","start":1234031,"end":1234368,"confidence":0.58715682999999996294349102754495106637477874755859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, yeah, they sealed it so I couldn't get out.","start":1234594,"end":1236604,"confidence":0.52989834999999996245634292790782637894153594970703125},{"sentiment":"NEUTRAL","speaker":"C","text":"Hi, this is Craig.","start":1250472,"end":1251812,"confidence":0.75603629999999999444781906277057714760303497314453125},{"sentiment":"NEUTRAL","speaker":"C","text":"Hi Craig, it's Leah Horland from Eleanor Legal.","start":1252959,"end":1256319,"confidence":0.90649959999999996096420318281161598861217498779296875},{"sentiment":"NEUTRAL","speaker":"C","text":"Is now still a good time to conduct your witness statement?","start":1256707,"end":1259111,"confidence":0.86225956999999997520944816642440855503082275390625},{"sentiment":"NEGATIVE","speaker":"B","text":"So now we're just going to go through each level of the abuse.","start":1261182,"end":1265279,"confidence":0.71929586000000000911569486561347730457782745361328125},{"sentiment":"NEUTRAL","speaker":"B","text":"If you're able to provide one clear example of what happened, where and when did it occur, what was happening before the abuse took place, during, and afterwards.","start":1265424,"end":1275541,"confidence":0.71797529999999998295834302552975714206695556640625},{"sentiment":"NEUTRAL","speaker":"B","text":"So we'll start first with the neglect.","start":1275994,"end":1277469,"confidence":0.490982320000000027615527642410597763955593109130859375},{"sentiment":"NEUTRAL","speaker":"B","text":"Could you please provide me with one clear example of what happened, Richard?","start":1280155,"end":1283272,"confidence":0.83466476000000000556866552869905717670917510986328125},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, well, neglect to me was being put in a room for 3 days, potentially, or longer or shorter, and on average 3 days with no clothing, no stimulation, no light.","start":1283934,"end":1299591,"confidence":0.662523100000000031428726288140751421451568603515625},{"sentiment":"NEUTRAL","speaker":"C","text":"Kind of your final chance to say what you need to say.","start":1303580,"end":1308116,"confidence":0.857036050000000049209347707801498472690582275390625},{"sentiment":"NEGATIVE","speaker":"A","text":"And what abuse did you want?","start":1308681,"end":1310118,"confidence":0.4935943799999999992422772265854291617870330810546875},{"sentiment":"NEUTRAL","speaker":"C","text":"I mean, you got a drink or something nearby?","start":1310312,"end":1313842,"confidence":0.87781719999999996417727743391878902912139892578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, people can understand.","start":1316313,"end":1318387,"confidence":0.52628094000000003038763907170505262911319732666015625},{"sentiment":"NEGATIVE","speaker":"A","text":"You mean you're ripped from your family, put into this surrounding without any chat, dialogue, anything?","start":1318468,"end":1326079,"confidence":0.83787595999999997520291117325541563332080841064453125},{"sentiment":"NEGATIVE","speaker":"C","text":"Some questions could be quite upsetting because to give concerning home and care in the same past.","start":1327200,"end":1331598,"confidence":0.852978470000000044137777877040207386016845703125},{"sentiment":"NEUTRAL","speaker":"C","text":"Just take your right side now.","start":1332810,"end":1333876,"confidence":0.7759169999999999678408357794978655874729156494140625},{"sentiment":"NEUTRAL","speaker":"C","text":"And before we do start, have you previously made any civil claim, criminal injuries claim, retrafication complaint, police report, inquiry statement, or claim to another team about any assistance you received?","start":1335766,"end":1349367,"confidence":0.7583718999999999876848733038059435784816741943359375},{"sentiment":"NEUTRAL","speaker":"C","text":"And have you ever received any payment, apology, settlement, or decision Do you recall what happened after this?","start":1351126,"end":1365427,"confidence":0.80825749999999996209254504719865508377552032470703125},{"sentiment":"NEUTRAL","speaker":"A","text":"What respect?","start":1366553,"end":1367249,"confidence":0.50517434000000005500652378032100386917591094970703125},{"sentiment":"NEUTRAL","speaker":"B","text":"So once you was obviously let out of the room, all right, just go back into mainstream then.","start":1367605,"end":1373399,"confidence":0.8004305400000000236815367316012270748615264892578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, you get your collection of clothes, you get your clothes back, and you just go back into your room.","start":1374760,"end":1379338,"confidence":0.8039104999999999723314658695016987621784210205078125},{"sentiment":"NEGATIVE","speaker":"A","text":"But I was put in there for 3 days because I refused to eat for 4 days.","start":1385067,"end":1389757,"confidence":0.8823676000000000296807911581709049642086029052734375},{"sentiment":"NEGATIVE","speaker":"B","text":"You refused to eat for 4 days?","start":1394402,"end":1396544,"confidence":0.81151870000000003724238695212989114224910736083984375},{"sentiment":"NEUTRAL","speaker":"C","text":"Yep.","start":1398780,"end":1398891,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"NEGATIVE","speaker":"B","text":"So now this will be in relation to the emotional abuse.","start":1407510,"end":1410871,"confidence":0.56030535999999997454068534352700226008892059326171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Are you able to provide a clear example of what happened, where and when did it occur, what happened before, during, and afterwards?","start":1412410,"end":1417921,"confidence":0.87302420000000002797690967781818471848964691162109375},{"sentiment":"NEGATIVE","speaker":"A","text":"I mean, I'm sounding like a stuck record here, but the motion\u2014 the emotional abuse started when I was in that children's panel, you know what I mean?","start":1420379,"end":1428213,"confidence":0.6871083000000000051699089453904889523983001708984375},{"sentiment":"NEUTRAL","speaker":"A","text":"There was never any questions as to why I absconded from Lendrickmuir.","start":1429163,"end":1433956,"confidence":0.72516550000000001841016228354419581592082977294921875},{"sentiment":"NEGATIVE","speaker":"A","text":"And obviously I could have told somebody, um, but I was just labelled as this delinquent, and then the best thing was just to lock me up.","start":1435980,"end":1448882,"confidence":0.6959874999999999811706175023573450744152069091796875},{"sentiment":"NEGATIVE","speaker":"A","text":"And that emotionally screwed me up big time.","start":1451962,"end":1454896,"confidence":0.96639620000000003852136387649807147681713104248046875},{"sentiment":"NEUTRAL","speaker":"B","text":"It's just to go back a little bit, and if ever you do feel like obviously that you're repeating yourself I do apologise, obviously, for the repetitive questions.","start":1480577,"end":1490829,"confidence":0.59645479999999995168735722472774796187877655029296875},{"sentiment":"NEUTRAL","speaker":"B","text":"If the question\u2014 if the answer is the same, don't worry about giving a repetitive answer.","start":1491573,"end":1496621,"confidence":0.74134759999999999546815843132208101451396942138671875},{"sentiment":"POSITIVE","speaker":"B","text":"It's still okay to do so.","start":1496685,"end":1498043,"confidence":0.65135854000000004138115627938532270491123199462890625},{"sentiment":"POSITIVE","speaker":"B","text":"Okay, no problem.","start":1498302,"end":1500162,"confidence":0.5840469600000000038875214158906601369380950927734375},{"sentiment":"NEUTRAL","speaker":"B","text":"And finally, the final example, if you'd be able to give one clear example of what happened in relation to the physical abuse, where and when did it occur and what happened?","start":1500631,"end":1511144,"confidence":0.59593916000000002330949655515723861753940582275390625},{"sentiment":"POSITIVE","speaker":"A","text":"It wasn't as bad as previous establishments.","start":1511459,"end":1517550,"confidence":0.52402603999999997075320834483136422932147979736328125},{"sentiment":"NEGATIVE","speaker":"A","text":"But I mean, we were teenagers, and if you anything out of line, then you would get a dig, you got punched.","start":1518514,"end":1526693,"confidence":0.71932936000000002874088522730744443833827972412109375},{"sentiment":"NEUTRAL","speaker":"A","text":"So it would happen, might happen on a daily basis, it might happen every 3 days, just when I got a bit cocky or rebelled, you know what I mean, you're put back into line.","start":1527367,"end":1537570,"confidence":0.56761479999999997492210468408302403986454010009765625},{"sentiment":"NEUTRAL","speaker":"B","text":"So you said you'd receive a dig?","start":1544092,"end":1547170,"confidence":0.66653919999999999834727759662200696766376495361328125},{"sentiment":"NEUTRAL","speaker":"A","text":"A dig or a punch?","start":1547798,"end":1548491,"confidence":0.77754325000000001910649416458909399807453155517578125},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, a dig, as in a dig in the ribs, or yeah, punching genitals, or kicking genitals.","start":1548604,"end":1552519,"confidence":0.51410290000000002930136133727501146495342254638671875},{"sentiment":"NEUTRAL","speaker":"B","text":"And again, can you recall anything what was happening, what would happen after this, after being in receipt of a punch?","start":1571467,"end":1578131,"confidence":0.87525487000000001813759809010662138462066650390625},{"sentiment":"NEUTRAL","speaker":"A","text":"You would just go on about your daily routine, whatever that may be, the norm.","start":1579110,"end":1585870,"confidence":0.73993220000000003988560592915746383368968963623046875},{"sentiment":"NEUTRAL","speaker":"A","text":"It was just accepted.","start":1592604,"end":1593685,"confidence":0.7151139399999999479717871508910320699214935302734375},{"sentiment":"NEUTRAL","speaker":"B","text":"When you say it was accepted, was this by members of staff?","start":1595460,"end":1599140,"confidence":0.865621500000000043684167394530959427356719970703125},{"sentiment":"NEGATIVE","speaker":"A","text":"Not by me.","start":1599510,"end":1599911,"confidence":0.4859904299999999732762034909683279693126678466796875},{"sentiment":"POSITIVE","speaker":"A","text":"It was\u2014 I just accepted it because I was\u2014 it was, it was the right thing to do in my head.","start":1600008,"end":1605025,"confidence":0.69577604999999997925641537221963517367839813232421875},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, I had been out of hand or I'd done whatever I'd done, and I mean, and that was your\u2014 I mean, obviously there's consequences in life, and that to me is a consequence.","start":1605945,"end":1613435,"confidence":0.5117661399999999805032757649314589798450469970703125},{"sentiment":"NEGATIVE","speaker":"A","text":"At the time, when you're a teenager, you just don't know any better.","start":1615375,"end":1617729,"confidence":0.6542122999999999688469642933341674506664276123046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":1624487,"end":1636533,"confidence":0.58435179999999997679793750648968853056430816650390625},{"sentiment":"NEGATIVE","speaker":"B","text":"So now the relating 5 questions are going to be very repetitive, but it's just going to be in relation to the neglect, emotional, physical abuse.","start":1645474,"end":1652909,"confidence":0.79748520000000000518269871463417075574398040771484375},{"sentiment":"NEUTRAL","speaker":"B","text":"How often did the neglect happen?","start":1653406,"end":1655537,"confidence":0.574992949999999947152673485106788575649261474609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Over what period?","start":1656114,"end":1656819,"confidence":0.76777660000000003126530145891592837870121002197265625},{"sentiment":"NEGATIVE","speaker":"B","text":"And did it ever change or become worse?","start":1656868,"end":1658534,"confidence":0.7816435999999999939547024041530676186084747314453125},{"sentiment":"NEGATIVE","speaker":"A","text":"Well, you were neglected from the minute you were in there.","start":1658999,"end":1661354,"confidence":0.8476777699999999970970065987785346806049346923828125},{"sentiment":"NEGATIVE","speaker":"A","text":"Really, I mean, from day 1 to day 21, you were neglected.","start":1662220,"end":1667588,"confidence":0.76318030000000003365556722201290540397167205810546875},{"sentiment":"NEGATIVE","speaker":"A","text":"Looking back, you know, I mean, I mean, you wouldn't treat an animal the way that we were treated as children.","start":1670609,"end":1675017,"confidence":0.71995229999999998948823076716507785022258758544921875},{"sentiment":"POSITIVE","speaker":"A","text":"This is a big thing.","start":1683279,"end":1684057,"confidence":0.54810420000000004137064024689607322216033935546875},{"sentiment":"NEUTRAL","speaker":"A","text":"We were children, okay?","start":1684170,"end":1685774,"confidence":0.66437480000000004309868018026463687419891357421875},{"sentiment":"NEGATIVE","speaker":"A","text":"And it's horrendous.","start":1686341,"end":1688204,"confidence":0.9105917999999999512539261559140868484973907470703125},{"sentiment":"NEUTRAL","speaker":"C","text":"Say she had been there since the 2nd of August 1968 and that Crosslet is the only home that she has known.","start":1696190,"end":1702170,"confidence":0.8877036000000000370846464647911489009857177734375},{"sentiment":"NEUTRAL","speaker":"C","text":"You remained at Crosslet during your early childhood, but Crosslet was under quarryers but it was not classed as a quarryer's home.","start":1704050,"end":1711750,"confidence":0.77114300000000002288658151883282698690891265869140625},{"sentiment":"NEUTRAL","speaker":"C","text":"So it's\u2014 does that make sense?","start":1711750,"end":1713080,"confidence":0.79761910000000002529674247853108681738376617431640625},{"sentiment":"NEUTRAL","speaker":"B","text":"[Speaker:MR RICHARD GARRIE] And again, the same question but this time in relation to the emotional abuse, Richard.","start":1713080,"end":1718530,"confidence":0.5846404400000000389781007470446638762950897216796875},{"sentiment":"NEGATIVE","speaker":"B","text":"How often did this happen, over what period, and did it ever change or become worse.","start":1718530,"end":1722062,"confidence":0.74195730000000004178417611910845153033733367919921875},{"sentiment":"NEGATIVE","speaker":"A","text":"My emotions were\u2014 I mean, I couldn't focus, I couldn't think, and I was just robotic.","start":1722500,"end":1730661,"confidence":0.90818440000000000278390643870807252824306488037109375},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, I was in the system, so your emotions didn't come into anything back then.","start":1731148,"end":1740386,"confidence":0.6861414999999999597690703012631274759769439697265625},{"sentiment":"NEUTRAL","speaker":"C","text":"Was 1973.","start":1747250,"end":1748710,"confidence":0.8161251000000000477285766464774496853351593017578125},{"sentiment":"NEUTRAL","speaker":"C","text":"You've been there from the age of 5, and it looks like you were there for about a year.","start":1748710,"end":1753230,"confidence":0.7885543999999999886796331338700838387012481689453125},{"sentiment":"NEGATIVE","speaker":"B","text":"I couldn't think.","start":1754490,"end":1755450,"confidence":0.62296680000000004273630338502698577940464019775390625},{"sentiment":"NEGATIVE","speaker":"B","text":"I was robotic.","start":1755450,"end":1756060,"confidence":0.60987320000000000419504431192763149738311767578125},{"sentiment":"NEUTRAL","speaker":"B","text":"I was just in the system.","start":1756410,"end":1757360,"confidence":0.59827010000000002687414735191850923001766204833984375},{"sentiment":"NEUTRAL","speaker":"B","text":"My emotions never came into question back then.","start":1757450,"end":1759780,"confidence":0.68298804999999995768433791454299353063106536865234375},{"sentiment":"NEGATIVE","speaker":"A","text":"No, no, obviously I'm fucked up.","start":1760090,"end":1762790,"confidence":0.94576709999999997169339849278912879526615142822265625},{"sentiment":"NEUTRAL","speaker":"A","text":"That's, again, that's the way I felt at the time.","start":1763850,"end":1765680,"confidence":0.82931732999999996369666632745065726339817047119140625},{"sentiment":"NEGATIVE","speaker":"A","text":"That's just\u2014 my head was just done.","start":1765830,"end":1769000,"confidence":0.49591193000000000079552364695700816810131072998046875},{"sentiment":"NEUTRAL","speaker":"C","text":"'88 until '81.","start":1773988,"end":1775367,"confidence":0.8837454300000000539938582733157090842723846435546875},{"sentiment":"NEUTRAL","speaker":"C","text":"I've got a 6-month family placement.","start":1777631,"end":1781016,"confidence":0.89122884999999996136210711483727209270000457763671875},{"sentiment":"NEGATIVE","speaker":"B","text":"And again, it might seem a bit repeated, but in relation to the physical abuse, how often did this happen?","start":1783207,"end":1789873,"confidence":0.5312094000000000537653477294952608644962310791015625},{"sentiment":"NEUTRAL","speaker":"B","text":"Over what period?","start":1790454,"end":1791052,"confidence":0.76777660000000003126530145891592837870121002197265625},{"sentiment":"NEGATIVE","speaker":"B","text":"And did it ever change or become worse?","start":1791100,"end":1792574,"confidence":0.7816435999999999939547024041530676186084747314453125},{"sentiment":"NEGATIVE","speaker":"A","text":"It didn't come any worse because there was cameras and they couldn't really make it any worse as such.","start":1793401,"end":1800885,"confidence":0.7927589999999999914592763161635957658290863037109375},{"sentiment":"NEUTRAL","speaker":"A","text":"It happened periodically.","start":1801634,"end":1803328,"confidence":0.78693880000000004937277253702632151544094085693359375},{"sentiment":"NEUTRAL","speaker":"A","text":"It could happen once a day, it could happen once every 3 days.","start":1806636,"end":1809431,"confidence":0.81705755000000002130633447450236417353153228759765625},{"sentiment":"NEGATIVE","speaker":"A","text":"So it could be once a day or once every\u2014 yeah, it was really\u2014 I mean, that was their form of punishment when we were out of line.","start":1815880,"end":1823015,"confidence":0.493342129999999989831138691442902199923992156982421875},{"sentiment":"NEUTRAL","speaker":"C","text":"And do you understand the purpose of the statement?","start":1827220,"end":1832900,"confidence":0.77004879999999997775006477240822277963161468505859375},{"sentiment":"NEUTRAL","speaker":"C","text":"And do you agree that it can be used for your Scottish redress application alongside any supporting evidence?","start":1833120,"end":1839320,"confidence":0.9190805600000000463722926724585704505443572998046875},{"sentiment":"POSITIVE","speaker":"C","text":"Amazing.","start":1839320,"end":1840580,"confidence":0.80193170000000002506368446120177395641803741455078125},{"sentiment":"NEGATIVE","speaker":"C","text":"So I'm gonna ask some questions about your personal background and your entry into care, but I know that that would be a bit difficult for you.","start":1840580,"end":1847500,"confidence":0.5015340999999999826997054697130806744098663330078125},{"sentiment":"NEUTRAL","speaker":"B","text":"We're now on to the next question.","start":1847610,"end":1849190,"confidence":0.85310196999999998723751559737138450145721435546875},{"sentiment":"NEGATIVE","speaker":"B","text":"Again, it'll be asked again, um, 3 times, just in relation to the abuse of which you've suffered.","start":1849280,"end":1855100,"confidence":0.6249029999999999862581034903996624052524566650390625},{"sentiment":"NEGATIVE","speaker":"B","text":"So I do apologise if it becomes a bit tedious or repetitive.","start":1855100,"end":1856880,"confidence":0.6051206000000000084781959230895154178142547607421875},{"sentiment":"NEUTRAL","speaker":"B","text":"So in relation to the neglect, what immediate effects did you experience?","start":1859875,"end":1863638,"confidence":0.73715059999999998918696064720279537141323089599609375},{"sentiment":"NEGATIVE","speaker":"A","text":"I mean, worthless.","start":1865680,"end":1868783,"confidence":0.8689959000000000433061586591065861284732818603515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, all my self-respect.","start":1870002,"end":1873015,"confidence":0.6563052000000000330004468196420930325984954833984375},{"sentiment":"NEGATIVE","speaker":"B","text":"As in, you like lost all your self-respect?","start":1876550,"end":1878543,"confidence":0.868087229999999987484216035227291285991668701171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, a lot.","start":1878719,"end":1879458,"confidence":0.650149639999999973127842167741619050502777099609375},{"sentiment":"NEGATIVE","speaker":"A","text":"I mean, whatever respect I did have for myself, it was gone.","start":1879507,"end":1881499,"confidence":0.529085400000000039000269680400379002094268798828125},{"sentiment":"NEGATIVE","speaker":"A","text":"I absolutely despised my family because of this.","start":1883511,"end":1886245,"confidence":0.97685074999999998990318772484897635877132415771484375},{"sentiment":"NEUTRAL","speaker":"C","text":"Do you know anything about why you were put into care?","start":1886746,"end":1889124,"confidence":0.6389506499999999533656591665931046009063720703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, just life.","start":1894810,"end":1898014,"confidence":0.564058839999999950265419101924635469913482666015625},{"sentiment":"NEGATIVE","speaker":"A","text":"I just hated life.","start":1898952,"end":1902027,"confidence":0.97006153999999999992809307514107786118984222412109375},{"sentiment":"POSITIVE","speaker":"B","text":"That's perfectly fine, Richard.","start":1904929,"end":1906272,"confidence":0.6842740000000000488711293655796907842159271240234375},{"sentiment":"NEGATIVE","speaker":"B","text":"And we're now going to go into relation to the emotional abuse.","start":1906872,"end":1910676,"confidence":0.52634597000000005184716656003729440271854400634765625},{"sentiment":"NEUTRAL","speaker":"B","text":"What immediate effects did you experience?","start":1910822,"end":1912344,"confidence":0.83028500000000005076827847005915828049182891845703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Was there any fear, shame?","start":1912441,"end":1913559,"confidence":0.620450799999999969003283695201389491558074951171875},{"sentiment":"NEGATIVE","speaker":"B","text":"Sleep problems, bedwetting, running away, behaviour, or school changes?","start":1914094,"end":1917454,"confidence":0.73687800000000003297628836662624962627887725830078125},{"sentiment":"NEGATIVE","speaker":"A","text":"I couldn't run away because we were obviously locked in.","start":1918213,"end":1923377,"confidence":0.50961920000000004993268021280528046190738677978515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, what else?","start":1923636,"end":1927247,"confidence":0.76018189999999996597779272633488290011882781982421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Emotional.","start":1928409,"end":1929184,"confidence":0.6335461000000000009180212146020494401454925537109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, just take your time.","start":1929926,"end":1933073,"confidence":0.79041576000000002277801058880868367850780487060546875},{"sentiment":"NEUTRAL","speaker":"B","text":"It's best to try and maybe think of it as like, how do you remember how it made you feel?","start":1933235,"end":1938135,"confidence":0.79213666999999998719061977681121788918972015380859375},{"sentiment":"NEGATIVE","speaker":"A","text":"Oh gosh.","start":1939009,"end":1939438,"confidence":0.5314380499999999951654672258882783353328704833984375},{"sentiment":"NEGATIVE","speaker":"A","text":"Worthless, just like I was a nobody.","start":1940707,"end":1943397,"confidence":0.7365467999999999459959099112893454730510711669921875},{"sentiment":"NEUTRAL","speaker":"A","text":"I just felt\u2014 and I was existing but not living, you know what I mean?","start":1944434,"end":1951844,"confidence":0.55810605999999995940896724277990870177745819091796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":1952422,"end":1952840,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"I just felt that there was\u2014 I mean, I had a name, but that was all I had.","start":1953964,"end":1957515,"confidence":0.81090969999999995554418319443357177078723907470703125},{"sentiment":"NEGATIVE","speaker":"A","text":"I was a nobody, and I was treated like a nobody.","start":1957885,"end":1961988,"confidence":0.8997597699999999587561205771635286509990692138671875},{"sentiment":"NEGATIVE","speaker":"A","text":"I was treated like a problem child.","start":1962343,"end":1964088,"confidence":0.964041350000000019093704395345412194728851318359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, so I just couldn't run away as I was locked in.","start":1980707,"end":1982887,"confidence":0.56874937000000003184396746291895397007465362548828125},{"sentiment":"NEGATIVE","speaker":"B","text":"I felt worthless, like I was a nobody.","start":1982985,"end":1984840,"confidence":0.95700289999999998968860381864942610263824462890625},{"sentiment":"NEUTRAL","speaker":"B","text":"I was not living, I was just existing.","start":1985100,"end":1986516,"confidence":0.602927699999999955338125801063142716884613037109375},{"sentiment":"NEUTRAL","speaker":"B","text":"I felt like all I had was my name.","start":1987340,"end":1989078,"confidence":0.57196959999999996693276216319645754992961883544921875},{"sentiment":"NEGATIVE","speaker":"B","text":"I was treated as a problem child.","start":1989242,"end":1990554,"confidence":0.9605757600000000007156586434575729072093963623046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yep.","start":1991243,"end":1991484,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"POSITIVE","speaker":"B","text":"No problem.","start":1992431,"end":1993057,"confidence":0.6486826999999999454615817739977501332759857177734375},{"sentiment":"NEGATIVE","speaker":"B","text":"And then again, and this is just in relation to the physical abuse which you suffered, what immediate effects did you experience from the physical abuse?","start":1993795,"end":2002318,"confidence":0.579722999999999988318677424103952944278717041015625},{"sentiment":"NEGATIVE","speaker":"A","text":"To be honest with you, James, I've become numb.","start":2003281,"end":2005207,"confidence":0.60034233000000003510621127134072594344615936279296875},{"sentiment":"NEUTRAL","speaker":"A","text":"I've come numb to it, and it just\u2014 it became part of life.","start":2005785,"end":2008914,"confidence":0.6332183000000000117069021143834106624126434326171875},{"sentiment":"NEUTRAL","speaker":"A","text":"I was\u2014 I just accepted it.","start":2017895,"end":2019198,"confidence":0.634103300000000036362735045258887112140655517578125},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, you couldn't do anything else but\u2014 you're locked in, you couldn't do nothing, you couldn't run in to speak to your mum.","start":2019745,"end":2025070,"confidence":0.5596149599999999946220441415789537131786346435546875},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, you had nobody to turn to.","start":2025681,"end":2026968,"confidence":0.50061409999999995079633663408458232879638671875},{"sentiment":"NEUTRAL","speaker":"C","text":"I'll move on now to the quarry at home, which was house number 1\u2014 oh, was it number 11?","start":2029408,"end":2038028,"confidence":0.90703546999999995481545056463801302015781402587890625},{"sentiment":"NEGATIVE","speaker":"C","text":"Sorry, that's that.","start":2038110,"end":2039281,"confidence":0.506210700000000013432099876808933913707733154296875},{"sentiment":"NEUTRAL","speaker":"C","text":"Yeah.","start":2039677,"end":2040006,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"C","text":"When you were there, was that in a house or was it in like a\u2014 The final\u2014 oh, sorry.","start":2041956,"end":2046270,"confidence":0.67511182999999996834361581932171247899532318115234375},{"sentiment":"NEUTRAL","speaker":"B","text":"So there's only 3 more questions in relation to this care setting.","start":2046607,"end":2049237,"confidence":0.8632427000000000294477331408415921032428741455078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Did anyone witness, know about it, or experience something similar?","start":2049830,"end":2053166,"confidence":0.86930823000000001510301217422238551080226898193359375},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, everybody knew what was going on there.","start":2054381,"end":2057271,"confidence":0.68802160000000001094377921617706306278705596923828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Everybody knew it, like.","start":2057432,"end":2060270,"confidence":0.61559109999999994666808333931840024888515472412109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Can you remember any names?","start":2061281,"end":2062548,"confidence":0.85805357000000004319417712395079433917999267578125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I was only there for a short period of time, only 3 weeks, as I say.","start":2062981,"end":2066429,"confidence":0.77847045999999997523133288268581964075565338134765625},{"sentiment":"NEUTRAL","speaker":"A","text":"I can't remember.","start":2066990,"end":2067535,"confidence":0.52505690000000004857838575844652950763702392578125},{"sentiment":"POSITIVE","speaker":"B","text":"That's perfectly fine.","start":2067927,"end":2070321,"confidence":0.64607449999999999601385525238583795726299285888671875},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, as I see it, it was just\u2014 it was life, it was normal.","start":2072666,"end":2077165,"confidence":0.63291010000000003099529521932709030807018280029296875},{"sentiment":"NEUTRAL","speaker":"C","text":"Um, can you remember anything about your daily life there?","start":2078420,"end":2081022,"confidence":0.83384049999999998448174665099941194057464599609375},{"sentiment":"NEUTRAL","speaker":"C","text":"So what was the actual college itself like?","start":2081119,"end":2083058,"confidence":0.79289080000000000669757582727470435202121734619140625},{"sentiment":"NEUTRAL","speaker":"A","text":"And I think it was normal for the staff just to, to do it, and it was just accepted.","start":2083365,"end":2087260,"confidence":0.654898100000000038534153645741753280162811279296875},{"sentiment":"NEUTRAL","speaker":"C","text":"Okay, what about any of the food?","start":2098223,"end":2100841,"confidence":0.8519963600000000081280404629069380462169647216796875},{"sentiment":"NEUTRAL","speaker":"C","text":"Can you remember what any of the food was like?","start":2100906,"end":2102344,"confidence":0.87626236999999995713750422510202042758464813232421875},{"sentiment":"NEUTRAL","speaker":"C","text":"Okay.","start":2106379,"end":2106656,"confidence":0.58435179999999997679793750648968853056430816650390625},{"sentiment":"NEUTRAL","speaker":"C","text":"And did you do schoolwork?","start":2108520,"end":2110826,"confidence":0.7718610999999999666698613509652204811573028564453125},{"sentiment":"NEUTRAL","speaker":"B","text":"So, but everyone knew, everybody knew what was going on there.","start":2112399,"end":2114670,"confidence":0.678217599999999976034814608283340930938720703125},{"sentiment":"NEUTRAL","speaker":"B","text":"I can't remember the names as I was only there for 3 weeks.","start":2114992,"end":2117328,"confidence":0.563404699999999980519760356401093304157257080078125},{"sentiment":"NEUTRAL","speaker":"B","text":"It was life to me at this point.","start":2117892,"end":2119342,"confidence":0.56960076000000003926260205844300799071788787841796875},{"sentiment":"NEUTRAL","speaker":"B","text":"I was like, I was led to believe that this was that it was normal behaviour, that it was also normal for the staff to do it, like it was accepted.","start":2119600,"end":2127118,"confidence":0.73224425000000004093436700713937170803546905517578125},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, it's just been\u2014 if you've done something wrong, you get punished.","start":2127327,"end":2130249,"confidence":0.797143099999999993343635651399381458759307861328125},{"sentiment":"NEGATIVE","speaker":"A","text":"And yeah, a kick or a punch was a punishment, and that's just become the norm.","start":2130619,"end":2134408,"confidence":0.75208770000000002564632950452505610883235931396484375},{"sentiment":"NEUTRAL","speaker":"C","text":"Yeah.","start":2134713,"end":2134890,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"C","text":"What about hygiene-wise?","start":2135050,"end":2136190,"confidence":0.80551150000000004691713684223941527307033538818359375},{"sentiment":"NEUTRAL","speaker":"C","text":"Did you get any toiletries, you know, shower gel, shampoo, toothpaste?","start":2136319,"end":2140927,"confidence":0.8415861000000000036180836104904301464557647705078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Was that provided?","start":2141473,"end":2145937,"confidence":0.8452224999999999877076106713502667844295501708984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Did you ever tell anyone or try to get help?","start":2149438,"end":2151849,"confidence":0.7550396299999999616403556501609273254871368408203125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I had nobody I could tell because everybody that I knew was in the system.","start":2152733,"end":2157491,"confidence":0.65336220000000000407425204684841446578502655029296875},{"sentiment":"NEUTRAL","speaker":"C","text":"And what about clothes?","start":2158132,"end":2159133,"confidence":0.7409860999999999808807160661672241985797882080078125},{"sentiment":"NEUTRAL","speaker":"C","text":"Were you given any fresh clothing?","start":2159198,"end":2160773,"confidence":0.87824553000000005198444341658614575862884521484375},{"sentiment":"NEGATIVE","speaker":"A","text":"I mean, who would believe us as children?","start":2163502,"end":2164850,"confidence":0.678424600000000044275338950683362782001495361328125},{"sentiment":"NEGATIVE","speaker":"A","text":"We were never believed, never.","start":2164997,"end":2166325,"confidence":0.8012869400000000030814817364444024860858917236328125},{"sentiment":"NEUTRAL","speaker":"B","text":"And then Robert, finally, what was different at this placement compared with the others?","start":2182441,"end":2187584,"confidence":0.88375585999999994868403518921695649623870849609375},{"sentiment":"NEGATIVE","speaker":"A","text":"You couldn't go.","start":2189900,"end":2190445,"confidence":0.580691340000000000287627699435688555240631103515625},{"sentiment":"NEUTRAL","speaker":"A","text":"I couldn't escape.","start":2190616,"end":2191230,"confidence":0.5654846399999999828622776476549915969371795654296875},{"sentiment":"NEUTRAL","speaker":"A","text":"I had to accept what was coming or what I was getting.","start":2193996,"end":2196960,"confidence":0.77815204999999998403126255652750842273235321044921875},{"sentiment":"POSITIVE","speaker":"C","text":"Yeah, absolutely.","start":2208494,"end":2211943,"confidence":0.50143020000000004809947995454422198235988616943359375},{"sentiment":"NEUTRAL","speaker":"B","text":"So now that concludes, um, your second care setting, um, being at the assessment centre.","start":2213249,"end":2218338,"confidence":0.83735700000000001796962578737293370068073272705078125},{"sentiment":"NEGATIVE","speaker":"B","text":"Um, I know, again, apologise for the, uh, tediousness of the questions, but We'll be going through the final set of 12 questions again, this time in relation to your final care setting.","start":2218839,"end":2232757,"confidence":0.515777200000000046742343329242430627346038818359375},{"sentiment":"NEUTRAL","speaker":"B","text":"So Richard, could you kindly just confirm the institutional name, the location, approximate date and age, and who placed you there?","start":2233111,"end":2241860,"confidence":0.93243646999999996172192595622618682682514190673828125},{"sentiment":"NEUTRAL","speaker":"A","text":"It was St Catherine's.","start":2242566,"end":2244749,"confidence":0.8599115999999999981895371092832647264003753662109375},{"sentiment":"NEUTRAL","speaker":"A","text":"It was adjacent to the assessment centre in Edinburgh, Howden Hall.","start":2245616,"end":2251267,"confidence":0.91721960000000002377618102400447241961956024169921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Liberton.","start":2253333,"end":2254286,"confidence":0.6987088299999999474465539606171660125255584716796875},{"sentiment":"NEUTRAL","speaker":"A","text":"I was placed in there by the Children's Panel after my 3-week initial assessment period was over.","start":2254383,"end":2261066,"confidence":0.85926086000000001519083525636233389377593994140625},{"sentiment":"NEUTRAL","speaker":"A","text":"I was roughly 14, 15, probably near the 15 mark.","start":2262748,"end":2268643,"confidence":0.9087339599999999517621063205297105014324188232421875},{"sentiment":"NEUTRAL","speaker":"C","text":"Okay, are you okay?","start":2268967,"end":2270198,"confidence":0.76903354999999995467163671492016874253749847412109375},{"sentiment":"NEUTRAL","speaker":"C","text":"Yeah, take your time.","start":2271796,"end":2273115,"confidence":0.77305995999999999046536913738236762583255767822265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, so St.","start":2283298,"end":2283860,"confidence":0.65087134000000002043151425823452882468700408935546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Catharine's Unit's adjacent to the assessment centre, Howden Hall, Liverpool.","start":2283940,"end":2288099,"confidence":0.91753775000000004080646931470255367457866668701171875},{"sentiment":"NEUTRAL","speaker":"B","text":"I was placed in there by the Children's Panel once my 3-week assessment was over.","start":2288677,"end":2292113,"confidence":0.8705240499999999936875383355072699487209320068359375},{"sentiment":"NEUTRAL","speaker":"B","text":"How old did you say you were at the time?","start":2292611,"end":2294168,"confidence":0.8779285999999999479115331268985755741596221923828125},{"sentiment":"NEUTRAL","speaker":"A","text":"About 15, 14 and a half, 15.","start":2294329,"end":2296368,"confidence":0.8987600000000000033395508580724708735942840576171875},{"sentiment":"NEUTRAL","speaker":"B","text":"And the next question, um, what type of setting was it and how long were you there?","start":2303444,"end":2306825,"confidence":0.89959460000000002199982418460422195494174957275390625},{"sentiment":"POSITIVE","speaker":"A","text":"It was an open setting, an open children's home.","start":2307533,"end":2310447,"confidence":0.6325317999999999774018988318857736885547637939453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Uh, I was there just under a year, I believe.","start":2311719,"end":2314678,"confidence":0.84185239999999994520152313270955346524715423583984375},{"sentiment":"NEUTRAL","speaker":"A","text":"So just over a year, just under a year, and I'm sure it's just under a year.","start":2323489,"end":2326533,"confidence":0.64195100000000004936140385325415991246700286865234375},{"sentiment":"POSITIVE","speaker":"B","text":"No problem, no problem.","start":2330536,"end":2331933,"confidence":0.62209429999999998894821828798740170896053314208984375},{"sentiment":"NEUTRAL","speaker":"B","text":"So now, um, again, we're just going to go through a brief description of what your ordinary day life was like at St Catherine's unit.","start":2333154,"end":2340122,"confidence":0.8911651400000000222689777729101479053497314453125},{"sentiment":"NEUTRAL","speaker":"B","text":"So as the same with the previous, we'll start off with the accommodation.","start":2340636,"end":2344859,"confidence":0.89934133999999998909657961121411062777042388916015625},{"sentiment":"NEUTRAL","speaker":"B","text":"Could you kindly just confirm what the accommodation was like?","start":2345373,"end":2347958,"confidence":0.89516556000000002679684030226781032979488372802734375},{"sentiment":"NEUTRAL","speaker":"A","text":"It was a bedroom, um, well, dorm with 5 boys in it.","start":2348263,"end":2353321,"confidence":0.87540859999999998120046029725926928222179412841796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, had 5 bays.","start":2355998,"end":2357027,"confidence":0.7032576999999999856072463444434106349945068359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":2357445,"end":2357703,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And was there any windows?","start":2358652,"end":2359649,"confidence":0.82082230000000000469384531243122182786464691162109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, there was a window.","start":2360437,"end":2361161,"confidence":0.71854099999999998527044908769312314689159393310546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, yeah.","start":2361322,"end":2363155,"confidence":0.493536470000000004887397153652273118495941162109375},{"sentiment":"NEUTRAL","speaker":"B","text":"So there's windows to allow natural light.","start":2365070,"end":2367192,"confidence":0.76005000000000000337507799486047588288784027099609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Was there ever a toilet in this, um, in your dorm?","start":2369670,"end":2372201,"confidence":0.7844918400000000513472286911564879119396209716796875},{"sentiment":"NEGATIVE","speaker":"A","text":"No, no, not at all.","start":2372590,"end":2373872,"confidence":0.595920739999999948821596262860111892223358154296875},{"sentiment":"NEUTRAL","speaker":"B","text":"What was the overall hygiene like of the dorms?","start":2386069,"end":2390349,"confidence":0.8689742000000000299309022011584602296352386474609375},{"sentiment":"POSITIVE","speaker":"A","text":"It was better, definitely better.","start":2390672,"end":2393207,"confidence":0.94503789999999998627799868700094521045684814453125},{"sentiment":"NEUTRAL","speaker":"A","text":"There was more women involved in the care there.","start":2394531,"end":2397875,"confidence":0.7892848999999999559662455794750712811946868896484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, and can you remember what your daily routine was like?","start":2405231,"end":2408493,"confidence":0.87027745999999994719331652959226630628108978271484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, it was pretty systematic.","start":2410803,"end":2413817,"confidence":0.79349583000000001309359731749282218515872955322265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Again, you would get up, um, you would go down, down for breakfast.","start":2413898,"end":2420221,"confidence":0.9043512000000000217170281757717020809650421142578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, um, no, I think you just go after breakfast, you would go then most of the time I was a day pupil at my high school, so I would be travelling in the bus to the high school.","start":2423606,"end":2442019,"confidence":0.8291897999999999768760972074232995510101318359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Hold on one moment.","start":2443008,"end":2447010,"confidence":0.7665243999999999946481921142549254000186920166015625},{"sentiment":"NEUTRAL","speaker":"B","text":"You take a day bus to the, to the high school?","start":2452170,"end":2455358,"confidence":0.88862883999999997541863194783218204975128173828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, yeah, not, not, not initially, but once, once you were there for a while, I was getting the day bus.","start":2455809,"end":2460898,"confidence":0.710264439999999996899759935331530869007110595703125},{"sentiment":"NEUTRAL","speaker":"A","text":"But initially It would be that they had some, like, say, a classroom environment, but again, there was never any lessons being taught.","start":2460962,"end":2469113,"confidence":0.54622172999999996090281229044194333255290985107421875},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, we're all different ages and, you know, I mean, so they couldn't categorise us like that.","start":2470958,"end":2478542,"confidence":0.67963240000000002538627086323685944080352783203125},{"sentiment":"NEGATIVE","speaker":"A","text":"It was just impossible to do so.","start":2478590,"end":2480520,"confidence":0.6373284500000000463160176877863705158233642578125},{"sentiment":"NEUTRAL","speaker":"C","text":"Are you okay?","start":2487976,"end":2492480,"confidence":0.79175180000000000557491830477374605834484100341796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":2493506,"end":2494821,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"So I've got so far, um, the bedroom slash door had 5 bars.","start":2496071,"end":2499743,"confidence":0.81642139999999996380353195490897633135318756103515625},{"sentiment":"NEUTRAL","speaker":"B","text":"There was, uh, there were windows to allow natural light.","start":2499839,"end":2502163,"confidence":0.845068500000000000227373675443232059478759765625},{"sentiment":"NEGATIVE","speaker":"B","text":"There was no open toilet in the dorms.","start":2502500,"end":2504039,"confidence":0.61674803000000000263725041804718784987926483154296875},{"sentiment":"POSITIVE","speaker":"B","text":"The overall hygiene was better.","start":2504103,"end":2505466,"confidence":0.68387830000000005004068270864081569015979766845703125},{"sentiment":"NEUTRAL","speaker":"B","text":"There were more women involved in the care there.","start":2505931,"end":2507630,"confidence":0.7851804000000000005599076757789589464664459228515625},{"sentiment":"NEUTRAL","speaker":"B","text":"My routine was systematic again: get up, down for breakfast.","start":2508031,"end":2511333,"confidence":0.83868719999999996606021568368305452167987823486328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Most of the time I was a day pupil at my high school.","start":2511478,"end":2513674,"confidence":0.87689099999999997603339352281182073056697845458984375},{"sentiment":"NEUTRAL","speaker":"B","text":"I would take a day bus to the high school.","start":2514267,"end":2515854,"confidence":0.77155969999999995945216824111412279307842254638671875},{"sentiment":"NEUTRAL","speaker":"B","text":"Not initially, it would be a classroom environment in the unit.","start":2516207,"end":2519068,"confidence":0.87067890000000003336566578582278452813625335693359375},{"sentiment":"NEGATIVE","speaker":"B","text":"There was no education though.","start":2519572,"end":2520807,"confidence":0.495848300000000019593926481320522725582122802734375},{"sentiment":"NEUTRAL","speaker":"B","text":"With the mixed ages and abilities, this was impossible to categorise.","start":2521133,"end":2524676,"confidence":0.481223879999999992751469335416913963854312896728515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yep.","start":2528091,"end":2528495,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Can you remember what the overall food was like?","start":2528576,"end":2531183,"confidence":0.9143250000000000543565192856476642191410064697265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Did you have 3 meals a day?","start":2531248,"end":2532463,"confidence":0.89436199999999999032951336630503647029399871826171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Was there any choice?","start":2532706,"end":2533823,"confidence":0.78908809999999995898889437739853747189044952392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"No choice, no.","start":2534973,"end":2535539,"confidence":0.58825780000000005287574822432361543178558349609375},{"sentiment":"NEUTRAL","speaker":"A","text":"It was take it or leave it.","start":2535620,"end":2536446,"confidence":0.70773405000000000342197381542064249515533447265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":2537700,"end":2538816,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"And then there's breakfast, pretty standard breakfast, which was usually porridge, I think it was at the time.","start":2539205,"end":2546439,"confidence":0.78719704999999995376214201314724050462245941162109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, yeah, um, it's just standard.","start":2547352,"end":2551317,"confidence":0.724911300000000036192204788676463067531585693359375},{"sentiment":"NEUTRAL","speaker":"A","text":"There was no choice.","start":2551430,"end":2552094,"confidence":0.6500285999999999564380459560197778046131134033203125},{"sentiment":"NEUTRAL","speaker":"A","text":"You just\u2014 it was there.","start":2552353,"end":2553793,"confidence":0.7518109699999999673281081413733772933483123779296875},{"sentiment":"NEUTRAL","speaker":"A","text":"If you ate it, you ate it.","start":2554214,"end":2554893,"confidence":0.55328759999999999052988641778938472270965576171875},{"sentiment":"NEGATIVE","speaker":"A","text":"If you didn't eat it, then you went hungry.","start":2554942,"end":2556916,"confidence":0.72738373000000000612175199421471916139125823974609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Was you ever provided clothing when you was there?","start":2563868,"end":2565511,"confidence":0.8621277000000000523272092323168180882930755615234375},{"sentiment":"NEUTRAL","speaker":"A","text":"With other\u2014 what, sorry?","start":2566445,"end":2567186,"confidence":0.55974040000000002681446176211466081440448760986328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Was you ever provided clothing?","start":2567589,"end":2569006,"confidence":0.83241039999999999476898437933414243161678314208984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, because I had to attend school, so yes, I was.","start":2569667,"end":2572389,"confidence":0.59671229999999997328785639183479361236095428466796875},{"sentiment":"NEUTRAL","speaker":"B","text":"And with the clothing, what was provided, would you say it was adequate and clean?","start":2581319,"end":2584989,"confidence":0.87846889999999999698587771490565501153469085693359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, it's adequate, I suppose.","start":2586287,"end":2589428,"confidence":0.74268319999999998781703425265732221305370330810546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I mean, it couldn't really be to the extent of his previous establishments because you're in the public domain.","start":2589572,"end":2596446,"confidence":0.71329480000000000661231069898349232971668243408203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":2597023,"end":2598161,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And do you remember what your access to contacting your family was like?","start":2612792,"end":2618391,"confidence":0.76598109999999997032915644012973643839359283447265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Would you ever refuse to access?","start":2618456,"end":2620074,"confidence":0.60106210000000004356479621492326259613037109375},{"sentiment":"NEUTRAL","speaker":"A","text":"As time went on there, I actually had weekend access home.","start":2624028,"end":2628124,"confidence":0.75683515999999995127467400379828177392482757568359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Was this ever threatened to be taken away from you?","start":2633398,"end":2635360,"confidence":0.50737569999999998504591758319293148815631866455078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh yeah, constantly.","start":2635490,"end":2636415,"confidence":0.647232999999999947249307297170162200927734375},{"sentiment":"NEGATIVE","speaker":"A","text":"If you misbehave, it'll be taken away from you.","start":2636545,"end":2637875,"confidence":0.91239389999999997993285205666325055062770843505859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh yeah.","start":2638470,"end":2639968,"confidence":0.53645920000000002492157591404975391924381256103515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, buddy.","start":2646930,"end":2648144,"confidence":0.6603854300000000510095787831232883036136627197265625},{"sentiment":"NEUTRAL","speaker":"C","text":"Yeah, I'm just making sure that you knew.","start":2648905,"end":2655203,"confidence":0.79781880000000005015436954636243171989917755126953125},{"sentiment":"NEUTRAL","speaker":"B","text":"So how did the staff\u2014 how did the other children generally treat you here?","start":2660410,"end":2664767,"confidence":0.78034959999999997659614336953382007777690887451171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, because I was one of the older ones now.","start":2666612,"end":2668021,"confidence":0.83260710000000004438192036104737780988216400146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, and how did the staff genuinely treat you?","start":2675834,"end":2680516,"confidence":0.675769269999999977471816237084567546844482421875},{"sentiment":"NEUTRAL","speaker":"A","text":"If you followed orders, okay.","start":2681719,"end":2684676,"confidence":0.76837146000000000611862560617737472057342529296875},{"sentiment":"NEUTRAL","speaker":"A","text":"If not, again, you get the dig, you get the punch.","start":2686796,"end":2690208,"confidence":0.6412356999999999640493797414819709956645965576171875},{"sentiment":"NEUTRAL","speaker":"A","text":"You would get\u2014 I mean, many times I was dragged by the hair into the office.","start":2693680,"end":2696452,"confidence":0.48750627000000001931567794599686749279499053955078125},{"sentiment":"NEUTRAL","speaker":"A","text":"The office was the place that it would happen.","start":2696694,"end":2698806,"confidence":0.7466314400000000350843265550793148577213287353515625},{"sentiment":"NEUTRAL","speaker":"B","text":"You would get a dig.","start":2700300,"end":2702039,"confidence":0.59283909999999995221742210560478270053863525390625},{"sentiment":"NEUTRAL","speaker":"B","text":"When you get a dig, is that again to the ribs and to the genitals?","start":2702667,"end":2705502,"confidence":0.7580594400000000288031287709600292146205902099609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Punch to the ribs, yeah.","start":2705566,"end":2706275,"confidence":0.6701894999999999935624828140134923160076141357421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, yeah, never nothing visible.","start":2706550,"end":2708448,"confidence":0.71444636999999999726895794083247892558574676513671875},{"sentiment":"NEUTRAL","speaker":"A","text":"You know, I mean, never ever mark you.","start":2708710,"end":2710428,"confidence":0.6526948999999999667664951630285941064357757568359375},{"sentiment":"NEUTRAL","speaker":"C","text":"And did you say this mainly occurred in the office?","start":2719190,"end":2720529,"confidence":0.8059979999999999922266624707845039665699005126953125},{"sentiment":"NEUTRAL","speaker":"C","text":"Yeah, you could take taken into office.","start":2720697,"end":2732810,"confidence":0.74746210000000001816289341149968095123767852783203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, out of sight, everybody else.","start":2733179,"end":2735027,"confidence":0.68576369999999997606465740318526513874530792236328125},{"sentiment":"NEUTRAL","speaker":"B","text":"And sometimes dragged by your hair, is that correct?","start":2736328,"end":2738047,"confidence":0.6856598000000000414644318880164064466953277587890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh yeah, yeah, regular.","start":2738095,"end":2738899,"confidence":0.66868066999999997701564780072658322751522064208984375},{"sentiment":"POSITIVE","speaker":"A","text":"Yep, yep.","start":2739124,"end":2740457,"confidence":0.480176749999999985529797186245559714734554290771484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And this was a regular occurrence?","start":2740666,"end":2743100,"confidence":0.590293799999999979633003022172488272190093994140625},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, if you stepped out of line.","start":2745363,"end":2746496,"confidence":0.6554735000000000422204493588651530444622039794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, yeah.","start":2746804,"end":2748050,"confidence":0.493536470000000004887397153652273118495941162109375},{"sentiment":"NEUTRAL","speaker":"C","text":"Did anyone else witness that?","start":2748924,"end":2751013,"confidence":0.83117509999999994452224427732289768755435943603515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Can you remember any\u2014 if there were any rules, punishments, isolation, or unsafe arrangements enforced by the staff?","start":2761693,"end":2767312,"confidence":0.69300989999999995649915263129514642059803009033203125},{"sentiment":"NEUTRAL","speaker":"A","text":"No isolation.","start":2767650,"end":2768501,"confidence":0.7026898999999999784193960294942371547222137451171875},{"sentiment":"NEUTRAL","speaker":"A","text":"They couldn't isolate you there because it was open.","start":2768581,"end":2770347,"confidence":0.73552300000000003787903324337094090878963470458984375},{"sentiment":"NEGATIVE","speaker":"A","text":"Um, punishments, you would lose\u2014 um, I'll remember, you'd lose\u2014 they used to have the chance of getting you like a snack in the morning, and they would take that from you.","start":2770845,"end":2782486,"confidence":0.568669859999999971478246152400970458984375},{"sentiment":"NEGATIVE","speaker":"A","text":"You would lose a snack.","start":2782871,"end":2783915,"confidence":0.7048250400000000137623601403902284801006317138671875},{"sentiment":"NEUTRAL","speaker":"A","text":"In the morning.","start":2784092,"end":2784608,"confidence":0.63115270000000001093809487429098226130008697509765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":2785302,"end":2786029,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"And you\u2014 I mean, there's a lot of punishments, I think.","start":2786658,"end":2788998,"confidence":0.5208140599999999675873141313786618411540985107421875},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, there's a lot of work you have to do.","start":2789095,"end":2790403,"confidence":0.5667223999999999595189592582755722105503082275390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Cleaning\u2014 you have to do a lot of cleaning in there.","start":2790532,"end":2792404,"confidence":0.54846643999999999952166263028630055487155914306640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Mopped floors and brushing floors and windows.","start":2792711,"end":2795466,"confidence":0.6973586000000000506560127178090624511241912841796875},{"sentiment":"NEGATIVE","speaker":"A","text":"You're just\u2014 you're just a skibbie.","start":2796561,"end":2797771,"confidence":0.66652469999999996996820073036360554397106170654296875},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, that's perfectly fine.","start":2799120,"end":2802002,"confidence":0.7086173000000000055109694585553370416164398193359375},{"sentiment":"NEGATIVE","speaker":"B","text":"So now, um, we're going to go through, um, what happened there, which we could now consider abuse.","start":2804369,"end":2810291,"confidence":0.499160439999999983040623874330776743590831756591796875},{"sentiment":"NEUTRAL","speaker":"B","text":"And Would you like me to read out again the categories of abuse and what is considered to be a qualifying behaviour?","start":2810804,"end":2817281,"confidence":0.59870020000000001569873120388365350663661956787109375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I just got my questions.","start":2817329,"end":2818887,"confidence":0.71053493000000000900939767234376631677150726318359375},{"sentiment":"POSITIVE","speaker":"B","text":"That's perfectly fine.","start":2819095,"end":2819979,"confidence":0.64607449999999999601385525238583795726299285888671875},{"sentiment":"NEUTRAL","speaker":"B","text":"So looking back, is there anything what you now consider neglect?","start":2820043,"end":2823977,"confidence":0.6091471999999999997754684954998083412647247314453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yep, yep, there is.","start":2824860,"end":2825952,"confidence":0.52395119999999995030748323188163340091705322265625},{"sentiment":"NEGATIVE","speaker":"A","text":"Neglect is obviously neglecting your food in the morning, you lose your snack.","start":2826385,"end":2835553,"confidence":0.93113930000000000308801872961339540779590606689453125},{"sentiment":"NEGATIVE","speaker":"A","text":"You were getting hit.","start":2838442,"end":2840328,"confidence":0.509971900000000033514879760332405567169189453125},{"sentiment":"NEGATIVE","speaker":"A","text":"That was part of neglect.","start":2840474,"end":2841466,"confidence":0.91138280000000004843485612582298927009105682373046875},{"sentiment":"NEGATIVE","speaker":"A","text":"There's a lot of physical abuse, but it's still neglect.","start":2841531,"end":2844229,"confidence":0.88861215000000004504698836171883158385753631591796875},{"sentiment":"NEUTRAL","speaker":"A","text":"And you're just basically just\u2014 you just go on, man.","start":2844742,"end":2847097,"confidence":0.52507420000000004645102080758078955113887786865234375},{"sentiment":"NEGATIVE","speaker":"A","text":"I never got an education the whole time I was in these establishments.","start":2847260,"end":2849304,"confidence":0.89235352999999995038393763024942018091678619384765625},{"sentiment":"NEGATIVE","speaker":"A","text":"And because initially I had to\u2014 there was a classroom there, um, but until I got my leave to go to high school, I never got\u2014 no, man, I was so far behind when I went back to high school, so far.","start":2851010,"end":2861665,"confidence":0.51616293000000001978122554646688513457775115966796875},{"sentiment":"NEUTRAL","speaker":"C","text":"Yeah, but I called it try it, and the guy was like, oh, and I was like, is that not what it's called?","start":2864219,"end":2887127,"confidence":0.70254410000000000469100314148818142712116241455078125},{"sentiment":"NEGATIVE","speaker":"C","text":"I was like, no.","start":2887386,"end":2888018,"confidence":0.5454535000000000355413476427202112972736358642578125},{"sentiment":"NEGATIVE","speaker":"C","text":"What's the worst case look like for you?","start":2889280,"end":2890736,"confidence":0.51699989999999995671231545202317647635936737060546875},{"sentiment":"NEGATIVE","speaker":"B","text":"Is there anything what happened there what you'd now consider as physical abuse?","start":2895621,"end":2898853,"confidence":0.499398999999999981813658678220235742628574371337890625},{"sentiment":"NEGATIVE","speaker":"A","text":"Physical abuse?","start":2900010,"end":2900299,"confidence":0.66006489999999995443857869759085588157176971435546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, yeah.","start":2900364,"end":2900944,"confidence":0.493536470000000004887397153652273118495941162109375},{"sentiment":"NEGATIVE","speaker":"A","text":"And nobody deserves the right to be hit if you don't follow orders or dragged into an office.","start":2901169,"end":2905743,"confidence":0.86961484000000000005314859663485549390316009521484375},{"sentiment":"NEGATIVE","speaker":"B","text":"Did anything happen there what you would now consider abuse, um, being either emotional or sexual?","start":2927336,"end":2935759,"confidence":0.63085599999999997233857129685929976403713226318359375},{"sentiment":"POSITIVE","speaker":"B","text":"Yes.","start":2936418,"end":2936756,"confidence":0.461038950000000002926725528595852665603160858154296875},{"sentiment":"NEUTRAL","speaker":"B","text":"And is that for both?","start":2937769,"end":2938557,"confidence":0.82566499999999998227195874278550036251544952392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, well, the emotional part of things is being there.","start":2939537,"end":2942914,"confidence":0.66899759999999997006625562789849936962127685546875},{"sentiment":"NEGATIVE","speaker":"A","text":"And you know, I mean, dragged and been told nothing.","start":2943689,"end":2948155,"confidence":0.58949083000000002119378450515796430408954620361328125},{"sentiment":"NEUTRAL","speaker":"A","text":"And yeah, definitely emotional.","start":2951310,"end":2952510,"confidence":0.591225600000000017786305761546827852725982666015625},{"sentiment":"NEGATIVE","speaker":"A","text":"And at the same time, I had no emotions.","start":2952607,"end":2954406,"confidence":0.5572679000000000382186726710642687976360321044921875},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, I was emotionless.","start":2956050,"end":2957152,"confidence":0.57101243999999995448746403781115077435970306396484375},{"sentiment":"NEGATIVE","speaker":"A","text":"That was worthless in my view.","start":2957217,"end":2959066,"confidence":0.888775199999999987454657457419671118259429931640625},{"sentiment":"NEGATIVE","speaker":"B","text":"So just for being there in general, Being dragged there and being told nothing, I became emotionless as I believe\u2014 I believed I was worthless.","start":2968050,"end":2976950,"confidence":0.8568982000000000542883071830146946012973785400390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yep, yep, that's where you felt to believe.","start":2977191,"end":2979121,"confidence":0.72867830000000000101323394119390286505222320556640625},{"sentiment":"NEUTRAL","speaker":"A","text":"That's the way you're treated.","start":2979266,"end":2980907,"confidence":0.506007129999999971659008224378339946269989013671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, be seen and not heard.","start":2983020,"end":2984320,"confidence":0.677592900000000053495341489906422793865203857421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Be seen but not heard.","start":2990829,"end":2992111,"confidence":0.70740040000000004027924660476855933666229248046875},{"sentiment":"NEGATIVE","speaker":"B","text":"And looking back at your time within St Catherine's, is there anything what you'd now consider as sexual abuse?","start":3006068,"end":3010903,"confidence":0.5038373000000000434539515481446869671344757080078125},{"sentiment":"NEUTRAL","speaker":"A","text":"There was a couple instances, yes.","start":3011706,"end":3013071,"confidence":0.8167693000000000314031467496533878147602081298828125},{"sentiment":"NEUTRAL","speaker":"A","text":"And again, um, in the office, um, I always remember his name because it's similar to my surname, was a Mr Richard Garrie.","start":3013231,"end":3019945,"confidence":0.84493107000000000628148200121358968317508697509765625},{"sentiment":"NEUTRAL","speaker":"A","text":"He was one of, like, say, the housemasters.","start":3021005,"end":3022643,"confidence":0.8853204999999999547100060226512141525745391845703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Mr.","start":3024758,"end":3025033,"confidence":0.5849317000000000543735723113059066236019134521484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Gary, did you say?","start":3025243,"end":3025985,"confidence":0.771786300000000036192204788676463067531585693359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Mick.","start":3026066,"end":3026372,"confidence":0.57576050000000000839150970932678319513797760009765625},{"sentiment":"NEUTRAL","speaker":"C","text":"Mick.","start":3026614,"end":3026808,"confidence":0.57576050000000000839150970932678319513797760009765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Mick.","start":3027437,"end":3027615,"confidence":0.57576050000000000839150970932678319513797760009765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Mick Gary.","start":3027744,"end":3028212,"confidence":0.7666358399999999573282138953800313174724578857421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Gary.","start":3028486,"end":3028857,"confidence":0.64867485000000002504094709365745075047016143798828125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":3029116,"end":3029229,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"So when you say Mick Gary, is that two separate names?","start":3031940,"end":3034471,"confidence":0.85591227000000003055646402572165243327617645263671875},{"sentiment":"NEGATIVE","speaker":"A","text":"Oh no, no, it's one name.","start":3034599,"end":3035756,"confidence":0.5645957999999999810114559295470826327800750732421875},{"sentiment":"NEUTRAL","speaker":"A","text":"MC Gary.","start":3036126,"end":3036881,"confidence":0.74269675999999995585909573492244817316532135009765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, yeah, just wanted to make sure.","start":3037106,"end":3038971,"confidence":0.7562094299999999602590605718432925641536712646484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, was this a teacher?","start":3039421,"end":3040980,"confidence":0.7861466999999999760717628305428661406040191650390625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, he's like the housemaster.","start":3041767,"end":3042635,"confidence":0.62483860000000002177245050916098989546298980712890625},{"sentiment":"NEUTRAL","speaker":"B","text":"He was the housemaster.","start":3044942,"end":3046428,"confidence":0.77285360000000002944631205537007190287113189697265625},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, no problem.","start":3046639,"end":3048513,"confidence":0.57628869999999998707806980746681801974773406982421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Any times, um, that you were dragged into the office.","start":3049224,"end":3051835,"confidence":0.63484540000000000414814849136746488511562347412109375},{"sentiment":"NEUTRAL","speaker":"A","text":"And you always have an option now, getting a punch, rubbing them down below.","start":3053030,"end":3057937,"confidence":0.62476330000000002140581045750877819955348968505859375},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, no problem.","start":3058587,"end":3059351,"confidence":0.57628869999999998707806980746681801974773406982421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Just give me one second.","start":3059400,"end":3060115,"confidence":0.65456280000000000018900436771218664944171905517578125},{"sentiment":"NEGATIVE","speaker":"C","text":"You weren't really given toilet seats, you just had to\u2014 it was awful, but was the soap shared?","start":3081662,"end":3087675,"confidence":0.8243966000000000349245965480804443359375},{"sentiment":"NEUTRAL","speaker":"C","text":"Okay, so that bar of soap would have been shared between all of the lads in there?","start":3089956,"end":3100500,"confidence":0.8876872700000000282472001345013268291950225830078125},{"sentiment":"NEUTRAL","speaker":"C","text":"Quick.","start":3105435,"end":3105550,"confidence":0.54750569999999998405115775312879122793674468994140625},{"sentiment":"NEUTRAL","speaker":"C","text":"How did the staff treat you here?","start":3105682,"end":3107096,"confidence":0.79346320000000003513918045427999459207057952880859375},{"sentiment":"NEUTRAL","speaker":"C","text":"Can you remember their name?","start":3113940,"end":3114806,"confidence":0.85153570000000000650430820314795710146427154541015625},{"sentiment":"NEGATIVE","speaker":"B","text":"So moving on to the next question, um, I know this is going to seem a bit, um, tedious because you've already given one name, but in relation to the neglect, are you able to provide Are you able to confirm, sorry, who was involved or responsible?","start":3120651,"end":3134429,"confidence":0.53838766000000004563474931273958645761013031005859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Mr Richard Garrie, and there was another, meant to be a teacher by the name of Mr Acres.","start":3135800,"end":3139678,"confidence":0.91843620000000003589235575418570078909397125244140625},{"sentiment":"NEUTRAL","speaker":"B","text":"Mr Acres.","start":3140977,"end":3142015,"confidence":0.70207129999999995373372030371683649718761444091796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Acres spelled A-C-R-E-S.","start":3143004,"end":3145097,"confidence":0.77023390000000002686419975361786782741546630859375},{"sentiment":"NEUTRAL","speaker":"B","text":"Sure, it would have been.","start":3145291,"end":3145859,"confidence":0.691757799999999978268760969513095915317535400390625},{"sentiment":"POSITIVE","speaker":"C","text":"Yeah, yeah, yeah.","start":3146151,"end":3147157,"confidence":0.45885107000000002752670980044058524072170257568359375},{"sentiment":"NEUTRAL","speaker":"B","text":"I'll put it in speech marks just in case.","start":3147254,"end":3148730,"confidence":0.83194303999999996701575355473323725163936614990234375},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, he took a very dislike to me.","start":3149540,"end":3152037,"confidence":0.8515128499999999878156131671858020126819610595703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Can you remember what Mr Richard Garrie's role was?","start":3162719,"end":3165190,"confidence":0.912655800000000017035972632584162056446075439453125},{"sentiment":"NEUTRAL","speaker":"A","text":"He was a teacher.","start":3165852,"end":3166175,"confidence":0.7481246999999999758301783003844320774078369140625},{"sentiment":"NEUTRAL","speaker":"B","text":"In relation to the physical abuse, again, could you confirm who was involved or responsible?","start":3176831,"end":3183127,"confidence":0.58974519999999996944239910590113140642642974853515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, predominantly Mr Richard Garrie and Mr Acres.","start":3183886,"end":3187424,"confidence":0.8854080399999999517746118726790882647037506103515625},{"sentiment":"NEUTRAL","speaker":"A","text":"And Mr Acres.","start":3192412,"end":3195724,"confidence":0.7907877599999999507218717553769238293170928955078125},{"sentiment":"NEGATIVE","speaker":"B","text":"And then for the sexual abuse, Mr Richard Garrie.","start":3198690,"end":3201144,"confidence":0.84516763999999999779078052597469650208950042724609375},{"sentiment":"NEGATIVE","speaker":"B","text":"Now this is going to be the most distressing part of the witness statement to finish this off with for the care setting, and so take your time in answering it and we'll get through it as quickly as we possibly can.","start":3214553,"end":3225316,"confidence":0.65108239999999995006874087266623973846435546875},{"sentiment":"NEUTRAL","speaker":"B","text":"In relation to the neglect, could you please provide one clear example of what happened, when and where it occurred, what was happening before, during, and afterwards?","start":3226038,"end":3235149,"confidence":0.820569340000000035928451325162313878536224365234375},{"sentiment":"NEGATIVE","speaker":"A","text":"Neglect in here.","start":3236740,"end":3237889,"confidence":0.6315703999999999762593461127835325896739959716796875},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, this is the last place I was in, and obviously because I had freedom, um, because of the neglect, I rebelled.","start":3238083,"end":3245551,"confidence":0.5086855999999999600191813442506827414035797119140625},{"sentiment":"NEGATIVE","speaker":"A","text":"And I rebelled big time, but out with the care system.","start":3246618,"end":3250790,"confidence":0.79768010000000000303543856716714799404144287109375},{"sentiment":"NEGATIVE","speaker":"A","text":"I rebelled.","start":3251065,"end":3251566,"confidence":0.5700891599999999836967390365316532552242279052734375},{"sentiment":"NEUTRAL","speaker":"B","text":"But this is only in relation to the CUR system.","start":3273657,"end":3275680,"confidence":0.83433484999999996123420942240045405924320220947265625},{"sentiment":"NEUTRAL","speaker":"B","text":"So what happened following this?","start":3287930,"end":3290204,"confidence":0.8382159000000000137475808514864183962345123291015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Uh, what did I do?","start":3291010,"end":3292381,"confidence":0.62136599999999997390176531553152017295360565185546875},{"sentiment":"NEGATIVE","speaker":"B","text":"Yeah, so you stated that, um, for as a clear example of what happened, I spiralled out of control.","start":3293110,"end":3300289,"confidence":0.71424955000000001081872369468328543007373809814453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, yep.","start":3301150,"end":3301909,"confidence":0.58750650000000004258282615410280413925647735595703125},{"sentiment":"NEGATIVE","speaker":"A","text":"I, I just got into trouble, and I was stealing, breaking and entering.","start":3302487,"end":3309328,"confidence":0.86201095999999999275331674652989022433757781982421875},{"sentiment":"NEGATIVE","speaker":"A","text":"I just went off the rails.","start":3310427,"end":3312269,"confidence":0.72594210000000003457643060755799524486064910888671875},{"sentiment":"NEGATIVE","speaker":"A","text":"I just couldn't cope anymore.","start":3312392,"end":3314829,"confidence":0.93171269999999994926298541031428612768650054931640625},{"sentiment":"NEGATIVE","speaker":"A","text":"I just rebelled against everything and everybody.","start":3315503,"end":3317540,"confidence":0.875644859999999969346617945120669901371002197265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I come into contact with.","start":3318069,"end":3319224,"confidence":0.843997200000000002972910806420259177684783935546875},{"sentiment":"NEUTRAL","speaker":"B","text":"And what happened after this?","start":3320090,"end":3321132,"confidence":0.78938454000000002341863591936999000608921051025390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, my time in St.","start":3321757,"end":3324195,"confidence":0.798205849999999994537347447476349771022796630859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Catherine's, when I come to an end, I went back into mainstream schooling.","start":3324259,"end":3329038,"confidence":0.8909222999999999448306198246427811682224273681640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, and I left very quickly.","start":3330177,"end":3333160,"confidence":0.73180290000000003391988911971566267311573028564453125},{"sentiment":"NEUTRAL","speaker":"A","text":"I turned 16 and I left school with nothing, no qualifications.","start":3333625,"end":3338019,"confidence":0.5167317000000000160042645802604965865612030029296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Nothing.","start":3342086,"end":3342489,"confidence":0.51820666000000004114411922273575328290462493896484375},{"sentiment":"NEUTRAL","speaker":"B","text":"So now we are just going to go into one clear example of what happened in relation to the physical abuse.","start":3342570,"end":3347268,"confidence":0.5382474699999999501187630812637507915496826171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Could you kindly confirm where and when did it occur, what happened during, and what happened afterwards?","start":3347820,"end":3353257,"confidence":0.918052850000000031371882869279943406581878662109375},{"sentiment":"NEGATIVE","speaker":"A","text":"It happened as soon as you stepped out of line, as soon as you disobeyed an order or you did something that they didn't like.","start":3354020,"end":3362325,"confidence":0.811911999999999967059238770161755383014678955078125},{"sentiment":"NEGATIVE","speaker":"A","text":"You were then taken in the office for your punishment.","start":3364010,"end":3374609,"confidence":0.7023853700000000088721208157949149608612060546875},{"sentiment":"NEUTRAL","speaker":"B","text":"And sorry to ask, but what would that punishment usually entail?","start":3374835,"end":3384225,"confidence":0.5282704000000000288395085590309463441371917724609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, you had a choice.","start":3384274,"end":3384839,"confidence":0.650946400000000036101255318499170243740081787109375},{"sentiment":"NEUTRAL","speaker":"A","text":"You had a choice of rubbing them down with a blow or a strap.","start":3385098,"end":3387468,"confidence":0.6248226999999999531354433202068321406841278076171875},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm sure it's a strap, is it?","start":3389010,"end":3391229,"confidence":0.79813635000000004993125912733376026153564453125},{"sentiment":"NEUTRAL","speaker":"A","text":"There's a TAWS, you always remember.","start":3391310,"end":3393708,"confidence":0.7703860000000000152198253999813459813594818115234375},{"sentiment":"NEUTRAL","speaker":"B","text":"The what?","start":3394879,"end":3395233,"confidence":0.5974277999999999533287109443335793912410736083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Sorry, how do you pronounce that?","start":3395539,"end":3396506,"confidence":0.55575140000000000650715037409099750220775604248046875},{"sentiment":"NEUTRAL","speaker":"A","text":"T-A-W-S-E.","start":3396908,"end":3398212,"confidence":0.654553799999999963432628646842204034328460693359375},{"sentiment":"NEGATIVE","speaker":"A","text":"That was a name for a posse.","start":3398438,"end":3400096,"confidence":0.61890940000000005394298341343528591096401214599609375},{"sentiment":"NEUTRAL","speaker":"A","text":"T-A-W-S-E.","start":3400596,"end":3401674,"confidence":0.654553799999999963432628646842204034328460693359375},{"sentiment":"NEGATIVE","speaker":"A","text":"And it was a strap with a split in it, and you'd be beaten with that strap.","start":3401739,"end":3406445,"confidence":0.605325160000000028759359338437207043170928955078125},{"sentiment":"NEUTRAL","speaker":"B","text":"With a slit in it?","start":3408720,"end":3409572,"confidence":0.79338520000000001264339744011522270739078521728515625},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":3411430,"end":3411800,"confidence":0.461038950000000002926725528595852665603160858154296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Or you could take the easy option and not get beaten.","start":3412171,"end":3417295,"confidence":0.706580100000000044246917241252958774566650390625},{"sentiment":"NEUTRAL","speaker":"C","text":"Yeah.","start":3417827,"end":3418214,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"C","text":"Okay, and so was this kind of just one time example?","start":3422036,"end":3427007,"confidence":0.8432970600000000427343138653668574988842010498046875},{"sentiment":"NEUTRAL","speaker":"B","text":"And that was Mr Richard Garrie.","start":3427843,"end":3429757,"confidence":0.85269629999999996261550450071808882057666778564453125},{"sentiment":"NEUTRAL","speaker":"A","text":"He was, yeah, he was the only one that done that.","start":3429999,"end":3431528,"confidence":0.77109324999999995231547700313967652618885040283203125},{"sentiment":"NEUTRAL","speaker":"C","text":"You said that is one of the most clear examples of what happened to you, and he was the only one?","start":3431609,"end":3435616,"confidence":0.62323724999999996487787257137824781239032745361328125},{"sentiment":"NEUTRAL","speaker":"C","text":"Yeah.","start":3436375,"end":3436779,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"C","text":"And what about the bar of soap?","start":3437846,"end":3438573,"confidence":0.79466040000000004450697588254115544259548187255859375},{"sentiment":"NEUTRAL","speaker":"C","text":"Was that like a one-time thing?","start":3438718,"end":3440318,"confidence":0.8529876499999999861501009945641271770000457763671875},{"sentiment":"NEUTRAL","speaker":"B","text":"Unless there are any other instances of the sexual abuse, I'm just gonna go ahead, obviously, if you're okay, just to copy obviously what has been said previously in relation to the masturbation in the office.","start":3455380,"end":3469982,"confidence":0.53753620000000001954987283170339651405811309814453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Is there any other instances where you can think of?","start":3470466,"end":3473266,"confidence":0.84014949999999999352695567722548730671405792236328125},{"sentiment":"NEUTRAL","speaker":"A","text":"What?","start":3473864,"end":3474059,"confidence":0.56528650000000002506794771761633455753326416015625},{"sentiment":"NEGATIVE","speaker":"A","text":"No, because honestly, I was 100% actually got him by the throat one day.","start":3474188,"end":3478959,"confidence":0.477488850000000020212809204167569987475872039794921875},{"sentiment":"NEGATIVE","speaker":"B","text":"Say that again, sorry.","start":3479870,"end":3480287,"confidence":0.69085914000000003820645133600919507443904876708984375},{"sentiment":"NEGATIVE","speaker":"A","text":"I actually got him by the throat.","start":3480609,"end":3481702,"confidence":0.70050025000000004649081120078335516154766082763671875},{"sentiment":"NEUTRAL","speaker":"B","text":"Oh, did you?","start":3482216,"end":3482489,"confidence":0.753117739999999979971789798582904040813446044921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Hold on, hold on, we'll, um, I'll, um, we'll, we will, uh, make note of that once I've just got the copy and paste and put what actually happened for in relation to that.","start":3482602,"end":3493503,"confidence":0.88263089999999999601953959427191875874996185302734375},{"sentiment":"NEGATIVE","speaker":"C","text":"Sounds horrible, it's just the easiest way to say it, just to be straightforward, isn't it?","start":3496920,"end":3502400,"confidence":0.67124397000000002311281832589884288609027862548828125},{"sentiment":"NEUTRAL","speaker":"C","text":"So the soap is quite a regular thing, what about the stings?","start":3502400,"end":3504700,"confidence":0.835567240000000044375383367878384888172149658203125},{"sentiment":"NEUTRAL","speaker":"C","text":"That quite regular as well?","start":3504700,"end":3506260,"confidence":0.84446509999999996853858874601428396999835968017578125},{"sentiment":"NEGATIVE","speaker":"C","text":"Do these stings leave marks, leave injuries?","start":3508180,"end":3511640,"confidence":0.67927539999999997366586512725916691124439239501953125},{"sentiment":"NEUTRAL","speaker":"B","text":"So I've just started to put that in.","start":3514060,"end":3516020,"confidence":0.84129149999999996989430428584455512464046478271484375},{"sentiment":"NEUTRAL","speaker":"B","text":"One time I gripped Mr Richard Garrie by the throat.","start":3516020,"end":3518070,"confidence":0.607920800000000038920688893995247781276702880859375},{"sentiment":"NEGATIVE","speaker":"A","text":"Yep, because I wouldn't do what he wanted me to do and I just snapped.","start":3518440,"end":3521500,"confidence":0.88098069999999994994510643664398230612277984619140625},{"sentiment":"NEUTRAL","speaker":"B","text":"What happened following this?","start":3525396,"end":3529278,"confidence":0.83152769999999998074002860448672436177730560302734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Nothing.","start":3530405,"end":3530614,"confidence":0.51820666000000004114411922273575328290462493896484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Nothing at all.","start":3531371,"end":3531967,"confidence":0.5988767999999999869231714910711161792278289794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":3532595,"end":3532821,"confidence":0.58435179999999997679793750648968853056430816650390625},{"sentiment":"NEGATIVE","speaker":"A","text":"And it was so bizarre, it just stopped because he couldn't\u2014 I was, I was, I was a big lad and he couldn't, he just couldn't deal with it.","start":3532901,"end":3542344,"confidence":0.6191489999999999493951463591656647622585296630859375},{"sentiment":"NEUTRAL","speaker":"C","text":"Um, right.","start":3543736,"end":3544332,"confidence":0.64107996000000000424989821112831123173236846923828125},{"sentiment":"NEGATIVE","speaker":"C","text":"Did you experience any fear, shame, sleep problems, bedwetting?","start":3545042,"end":3548639,"confidence":0.68003464000000002354084926992072723805904388427734375},{"sentiment":"NEUTRAL","speaker":"C","text":"Anything like that?","start":3548845,"end":3549948,"confidence":0.8494834300000000393282562072272412478923797607421875},{"sentiment":"NEUTRAL","speaker":"C","text":"Yes, you can tell me exactly what you experienced.","start":3550080,"end":3551924,"confidence":0.80902189999999996050661366098211146891117095947265625},{"sentiment":"NEUTRAL","speaker":"C","text":"And if you did wet the bed in Irkut House, how was that dealt with?","start":3555850,"end":3559591,"confidence":0.73797553999999998541881041091983206570148468017578125},{"sentiment":"NEUTRAL","speaker":"B","text":"So just a couple of final questions in relation to the institutions.","start":3571485,"end":3575409,"confidence":0.878903030000000029531292966566979885101318359375},{"sentiment":"NEGATIVE","speaker":"B","text":"So in relation to the neglect, how often when did this happen, over what period, and did it change or become worse?","start":3575829,"end":3580567,"confidence":0.6117366600000000431691660196520388126373291015625},{"sentiment":"NEGATIVE","speaker":"A","text":"It happened over the period of time I was in there, and I would say probably, probably for the first 6 months it was worse.","start":3581200,"end":3589272,"confidence":0.765504359999999994812469594762660562992095947265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":3590449,"end":3591593,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEGATIVE","speaker":"A","text":"As I grew and got older, I don't think I was neither little boy anymore, and so they kind of lost interest in me.","start":3592222,"end":3603034,"confidence":0.757122340000000004778257789439521729946136474609375},{"sentiment":"NEUTRAL","speaker":"A","text":"And I said I was towering 6 foot, um, and I think I kind of intimidated them a little bit.","start":3607168,"end":3612296,"confidence":0.50281469999999994779926737464847974479198455810546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, to my advantage.","start":3612840,"end":3613946,"confidence":0.487798930000000019457928601696039550006389617919921875},{"sentiment":"NEGATIVE","speaker":"B","text":"So I'm just gonna put, it happened over the time I was in there, and probably the first 6 months it was the worst.","start":3629010,"end":3635755,"confidence":0.93254066000000002123471176673774607479572296142578125},{"sentiment":"NEGATIVE","speaker":"B","text":"And as I grew and got older, they seemed to lose interest in me.","start":3636316,"end":3638976,"confidence":0.7353790000000000048885340220294892787933349609375},{"sentiment":"NEUTRAL","speaker":"B","text":"I was now 6'2\" and I feel like I may have intimidated them a little bit, which was to my advantage.","start":3639441,"end":3645273,"confidence":0.66834760000000004165343625572859309613704681396484375},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, I think I became a lost cause to them.","start":3645946,"end":3648526,"confidence":0.87551093000000002053440084637259133160114288330078125},{"sentiment":"NEGATIVE","speaker":"A","text":"They couldn't do anything with me, and they couldn't bully me because I've had it for the last 3, 4 years of my life.","start":3648975,"end":3655320,"confidence":0.487577619999999989364170005501364357769489288330078125},{"sentiment":"NEGATIVE","speaker":"A","text":"I just wasn't treatin' it anymore.","start":3655785,"end":3657033,"confidence":0.83270929999999998560866742991493083536624908447265625},{"sentiment":"NEUTRAL","speaker":"C","text":"Okay, should we move on to Raysdale?","start":3657604,"end":3660624,"confidence":0.9138107300000000154938106788904406130313873291015625},{"sentiment":"NEUTRAL","speaker":"C","text":"Okay, so I've got Raysdale from 1983 to '85.","start":3662030,"end":3665920,"confidence":0.8823290999999999772995806779363192617893218994140625},{"sentiment":"NEUTRAL","speaker":"C","text":"You left 2 years.","start":3667210,"end":3668098,"confidence":0.67740509999999998225206354618421755731105804443359375},{"sentiment":"NEUTRAL","speaker":"C","text":"Can you tell me a bit more about what Raysdale was?","start":3668291,"end":3670390,"confidence":0.91236170000000005320117679730174131691455841064453125},{"sentiment":"NEUTRAL","speaker":"C","text":"Was this, again, was it a house?","start":3670617,"end":3672086,"confidence":0.86726992999999996669657775782980024814605712890625},{"sentiment":"NEUTRAL","speaker":"C","text":"Was it residential?","start":3672167,"end":3672635,"confidence":0.87646436999999999262200844896142370998859405517578125},{"sentiment":"NEUTRAL","speaker":"B","text":"So again, this will be the same question, but this time in relation to the physical abuse.","start":3675184,"end":3680218,"confidence":0.5561818499999999776406411911011673510074615478515625},{"sentiment":"NEGATIVE","speaker":"B","text":"Would you be able, um, how\u2014 what, sorry, with the physical abuse, how often did this happen over what period and did it ever change or become worse?","start":3682656,"end":3689717,"confidence":0.67211739999999997596802359112189151346683502197265625},{"sentiment":"NEGATIVE","speaker":"A","text":"Again, I'm gonna say the first 6 months was bad, and once\u2014 basically, it was daily.","start":3690215,"end":3698576,"confidence":0.88463305999999997109028981867595575749874114990234375},{"sentiment":"NEGATIVE","speaker":"A","text":"It's when you stepped out of line.","start":3699347,"end":3701176,"confidence":0.75392705000000004300630962461582385003566741943359375},{"sentiment":"NEGATIVE","speaker":"A","text":"But once I had shown that I'd had enough, again, the physical abuse stopped And again, the same question in relation to the sexual abuse.","start":3701369,"end":3726781,"confidence":0.56219315999999996957825487697846256196498870849609375},{"sentiment":"NEUTRAL","speaker":"B","text":"How often did this happen?","start":3726846,"end":3727870,"confidence":0.812997100000000028074964575353078544139862060546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Of what period?","start":3728536,"end":3729088,"confidence":0.78868364999999995834656374427140690386295318603515625},{"sentiment":"NEGATIVE","speaker":"B","text":"And did it change or become worse?","start":3729137,"end":3730242,"confidence":0.661960600000000010112444215337745845317840576171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, probably the first 6 months again.","start":3732033,"end":3734137,"confidence":0.75636833999999997235619275670615024864673614501953125},{"sentiment":"NEGATIVE","speaker":"A","text":"Um, because that's when I actually attacked them.","start":3734568,"end":3736828,"confidence":0.767999300000000051369397624512203037738800048828125},{"sentiment":"NEUTRAL","speaker":"C","text":"Um, and you could come and go as you please.","start":3738510,"end":3739965,"confidence":0.8195723999999999787036131237982772290706634521484375},{"sentiment":"NEUTRAL","speaker":"C","text":"Um, what about the bathrooms?","start":3740710,"end":3743492,"confidence":0.6615876000000000534129185325582511723041534423828125},{"sentiment":"NEUTRAL","speaker":"C","text":"Are they again with a shed?","start":3743541,"end":3744624,"confidence":0.8271058000000000021145751816220581531524658203125},{"sentiment":"NEUTRAL","speaker":"C","text":"Okay.","start":3747662,"end":3748002,"confidence":0.58435179999999997679793750648968853056430816650390625},{"sentiment":"NEUTRAL","speaker":"C","text":"Um, did you get toiletries in this place?","start":3748762,"end":3750880,"confidence":0.680702099999999976631670506321825087070465087890625},{"sentiment":"NEUTRAL","speaker":"C","text":"What about clothing?","start":3752452,"end":3753567,"confidence":0.84107719999999996929318513139151036739349365234375},{"sentiment":"NEGATIVE","speaker":"B","text":"So I put, from the first 6 months, again, when I attacked him\/defended myself, the abuse stopped.","start":3766065,"end":3772195,"confidence":0.497533320000000001126494453274062834680080413818359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yep.","start":3776634,"end":3778908,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"NEUTRAL","speaker":"B","text":"So now again, it's the same question going to be asked but in relation to the factors of abuse.","start":3779860,"end":3785777,"confidence":0.59188556999999997199068957343115471303462982177734375},{"sentiment":"NEUTRAL","speaker":"B","text":"And what were the immediate effects which experienced in relation to the neglect?","start":3786185,"end":3789187,"confidence":0.7383401400000000336376615450717508792877197265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Immediate effects, psychological effects again.","start":3791358,"end":3796008,"confidence":0.50134160000000005386056045608711428940296173095703125},{"sentiment":"NEUTRAL","speaker":"A","text":"And just, I think I thought that little of myself anyway, and it didn't bother me anymore.","start":3796267,"end":3803664,"confidence":0.63366259999999996477271224648575298488140106201171875},{"sentiment":"NEGATIVE","speaker":"A","text":"And they couldn't do or kick me down any more than the last few establishments had done, you know what I mean?","start":3805488,"end":3812520,"confidence":0.62446159999999995005026676153647713363170623779296875},{"sentiment":"NEUTRAL","speaker":"C","text":"It's Um, please say you are.","start":3812665,"end":3816267,"confidence":0.77181566000000001448455577701679430902004241943359375},{"sentiment":"NEGATIVE","speaker":"A","text":"Quite hard to explain really.","start":3816316,"end":3817653,"confidence":0.600602569999999946759317026589997112751007080078125},{"sentiment":"POSITIVE","speaker":"C","text":"Oh, lovely, and you met your partner there.","start":3819998,"end":3822097,"confidence":0.8517010000000000413677980759530328214168548583984375},{"sentiment":"POSITIVE","speaker":"C","text":"Wow, definitely meant to be, no argument about that.","start":3823640,"end":3828437,"confidence":0.83028299999999999325694943763664923608303070068359375},{"sentiment":"NEGATIVE","speaker":"C","text":"Um, did anything happen that you would now consider to be abuse?","start":3830528,"end":3833558,"confidence":0.51732659999999996980335481566726230084896087646484375},{"sentiment":"NEGATIVE","speaker":"B","text":"So she put psychology effects on me again.","start":3834299,"end":3836104,"confidence":0.70380955999999994521232338229310698807239532470703125},{"sentiment":"NEGATIVE","speaker":"B","text":"Um, I felt little of myself.","start":3836620,"end":3837780,"confidence":0.58849519999999999608775169690488837659358978271484375},{"sentiment":"NEUTRAL","speaker":"B","text":"It didn't bother me anymore.","start":3837909,"end":3838795,"confidence":0.55780010000000002090558837153366766870021820068359375},{"sentiment":"NEGATIVE","speaker":"B","text":"They couldn't break me down any more than what the other institutions already had.","start":3838952,"end":3842131,"confidence":0.82185655999999995824367715613334439694881439208984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yep.","start":3844617,"end":3845284,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"NEUTRAL","speaker":"B","text":"In relation to the physical abuse, again, what is the immediate effects that you experienced?","start":3845495,"end":3853558,"confidence":0.54380905999999995525939766594092361629009246826171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Again, it's when you've had it so long, it doesn't really affect you as such as it does somebody that's never had it.","start":3855557,"end":3865199,"confidence":0.507818639999999987821865943260490894317626953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Because you have it on a regular basis, you know what I mean?","start":3865899,"end":3870384,"confidence":0.72537039999999997075263991064275614917278289794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"It doesn't really affect you any different from day 300 than it is from day 1.","start":3870465,"end":3874319,"confidence":0.745882500000000003836930773104541003704071044921875},{"sentiment":"NEUTRAL","speaker":"B","text":"It was a regular occurrence, it didn't affect you as much from day 300 to day 1?","start":3879048,"end":3887534,"confidence":0.81810682999999995157480725538334809243679046630859375},{"sentiment":"NEGATIVE","speaker":"A","text":"Obviously, for somebody to accept that as norm must be seriously damaged.","start":3887615,"end":3892538,"confidence":0.86013715999999995620584058997337706387042999267578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, but that's what it was, that's what happened.","start":3893065,"end":3895974,"confidence":0.61929829999999996825721382265328429639339447021484375},{"sentiment":"NEUTRAL","speaker":"A","text":"It was normal.","start":3896282,"end":3897122,"confidence":0.71205335999999996854370465371175669133663177490234375},{"sentiment":"POSITIVE","speaker":"C","text":"Okay, brilliant.","start":3897591,"end":3902609,"confidence":0.8042778999999999900438751865294761955738067626953125},{"sentiment":"NEUTRAL","speaker":"C","text":"So that was all of the care patterns that we've gone through.","start":3902836,"end":3907086,"confidence":0.714695630000000026171846911893226206302642822265625},{"sentiment":"NEUTRAL","speaker":"C","text":"I'm now going to move on to the next kind of different sections of questions, but these are about your time in care overall, not just one at a time.","start":3908690,"end":3916522,"confidence":0.86313640000000002583391278676572255790233612060546875},{"sentiment":"NEUTRAL","speaker":"C","text":"So across all of the placements, you were Who would you say were the main people responsible for what happened to you?","start":3918010,"end":3925098,"confidence":0.8304633999999999627306124239112250506877899169921875},{"sentiment":"NEUTRAL","speaker":"C","text":"Yeah, so Mary, Helen, and then Brian.","start":3929670,"end":3934598,"confidence":0.87117213000000004452516577657661400735378265380859375},{"sentiment":"NEUTRAL","speaker":"C","text":"Okay.","start":3935276,"end":3935761,"confidence":0.58435179999999997679793750648968853056430816650390625},{"sentiment":"NEUTRAL","speaker":"C","text":"Were other children affected, or did you work with other children?","start":3936246,"end":3939457,"confidence":0.774869699999999994588506524451076984405517578125},{"sentiment":"NEGATIVE","speaker":"B","text":"Again, what immediate effects did you experience following the sexual abuse?","start":3939668,"end":3942907,"confidence":0.50199497000000004032216338600846938788890838623046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Quite much the same answer as the rest, to be fair.","start":3946258,"end":3948454,"confidence":0.71427773999999999432475306093692779541015625},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, but I was\u2014 I was\u2014 I come to the extent that I was not\u2014 I refused to take it anymore.","start":3949099,"end":3955006,"confidence":0.6459124000000000531684918314567767083644866943359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, so pretty much the same answer as the rest.","start":3957888,"end":3961075,"confidence":0.58027490000000003789182301261462271213531494140625},{"sentiment":"NEUTRAL","speaker":"B","text":"And what was\u2014 what was the way you said following that?","start":3961140,"end":3962946,"confidence":0.82342196000000000832841351439128629863262176513671875},{"sentiment":"POSITIVE","speaker":"A","text":"Um, I pretty much say, well, I drew the line and I said, that's good, because then I was getting older, I was looking at girls and, you know, I mean, these, these things hold me the right way in life for where I wanted to be, you know what I mean?","start":3963978,"end":3978822,"confidence":0.74161569999999998881179408272146247327327728271484375},{"sentiment":"NEUTRAL","speaker":"A","text":"I didn't want to\u2014 I'm not gay, I never have been.","start":3978870,"end":3981213,"confidence":0.60466830000000004741167458632844500243663787841796875},{"sentiment":"NEGATIVE","speaker":"A","text":"And, and I just thought, no, I'm just not allowing it.","start":3981983,"end":3985850,"confidence":0.8612957999999999447737764057819731533527374267578125},{"sentiment":"NEGATIVE","speaker":"A","text":"And that's why I was so, so determined not to allow it anymore.","start":3986010,"end":3988529,"confidence":0.5446662300000000289657009489019401371479034423828125},{"sentiment":"NEGATIVE","speaker":"C","text":"Were complaints discouraged, ignored, or punished?","start":3998937,"end":4006205,"confidence":0.527226399999999983947418513707816600799560546875},{"sentiment":"NEUTRAL","speaker":"B","text":"So, Richard, I put pretty much the same answer as the rest.","start":4006366,"end":4008413,"confidence":0.76844440000000002743973936958354897797107696533203125},{"sentiment":"NEUTRAL","speaker":"B","text":"I drew the line when I was getting older.","start":4008461,"end":4009913,"confidence":0.73311539999999997263557816040702164173126220703125},{"sentiment":"POSITIVE","speaker":"B","text":"I started to think about girls, etc., and I wanted to be in the right place in my life.","start":4010236,"end":4013963,"confidence":0.7762339000000000321932702718186192214488983154296875},{"sentiment":"NEGATIVE","speaker":"B","text":"I was determined to not allow those things to happen to me anymore.","start":4014093,"end":4016707,"confidence":0.77713065999999997313096855577896349132061004638671875},{"sentiment":"NEGATIVE","speaker":"A","text":"The sexual abuse, yeah, most definitely.","start":4018130,"end":4019681,"confidence":0.5911163699999999465717337443493306636810302734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, as for the rest, I mean, that was with me for a long time.","start":4020367,"end":4023637,"confidence":0.8259364000000000149981360664241947233676910400390625},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, couldn't get rid of that.","start":4024780,"end":4025563,"confidence":0.48971710000000001627995516173541545867919921875},{"sentiment":"NEUTRAL","speaker":"A","text":"I could do something about the sexual.","start":4026363,"end":4028159,"confidence":0.6178046999999999844277454030816443264484405517578125},{"sentiment":"NEUTRAL","speaker":"B","text":"So now we're just on to the final 3 questions in relation to the care settings, Richard, so we should be able to fly through this soon.","start":4030280,"end":4036017,"confidence":0.59693169999999995400941088519175536930561065673828125},{"sentiment":"NEGATIVE","speaker":"B","text":"Did anyone else, in relation to all of the abuse that you experienced at Catherine's unit, did anyone witness it, know about it, or experience something similar?","start":4036780,"end":4046258,"confidence":0.58666830000000003142446303172619082033634185791015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Not the sexual.","start":4046969,"end":4047712,"confidence":0.5831817999999999724280996815650723874568939208984375},{"sentiment":"NEGATIVE","speaker":"A","text":"Nobody witnessed that, no.","start":4048165,"end":4049135,"confidence":0.50600195000000003364704070918378420174121856689453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Apart from Megari.","start":4049253,"end":4050436,"confidence":0.80611193000000003205940402040141634643077850341796875},{"sentiment":"NEUTRAL","speaker":"B","text":"But they witnessed everything else?","start":4059393,"end":4060480,"confidence":0.71866726999999996916557165604899637401103973388671875},{"sentiment":"POSITIVE","speaker":"B","text":"Yes.","start":4066450,"end":4067257,"confidence":0.461038950000000002926725528595852665603160858154296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Did you tell anyone or try to get help?","start":4068048,"end":4070082,"confidence":0.80389553000000002480618377376231364905834197998046875},{"sentiment":"NEUTRAL","speaker":"C","text":"No.","start":4070647,"end":4070728,"confidence":0.493618669999999981623517442130832932889461517333984375},{"sentiment":"NEUTRAL","speaker":"B","text":"No.","start":4071276,"end":4071454,"confidence":0.493618669999999981623517442130832932889461517333984375},{"sentiment":"NEGATIVE","speaker":"B","text":"This is obviously going to sound really stupid and I do apologise.","start":4072342,"end":4074327,"confidence":0.87359629999999999228066371870227158069610595703125},{"sentiment":"NEUTRAL","speaker":"B","text":"If you didn't tell anyone or ask for help, could you provide us with a reason as to why?","start":4077543,"end":4083750,"confidence":0.69593954000000002313441882506594993174076080322265625},{"sentiment":"NEGATIVE","speaker":"A","text":"I was embarrassed.","start":4085782,"end":4086410,"confidence":0.81933040000000001423785533916088752448558807373046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4087055,"end":4088537,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"What are you going to say?","start":4089310,"end":4090051,"confidence":0.8470931600000000116779119707643985748291015625},{"sentiment":"NEGATIVE","speaker":"A","text":"I mean, it's taken me 40-odd years to come and speak to you today, you know what I mean?","start":4090131,"end":4094045,"confidence":0.52913993999999997530636619558208622038364410400390625},{"sentiment":"NEGATIVE","speaker":"A","text":"Back then, it was\u2014 I think child abuse now is I mean, totally out of hand.","start":4095202,"end":4105199,"confidence":0.89332069999999996756656628349446691572666168212890625},{"sentiment":"NEUTRAL","speaker":"A","text":"But then it was accepted, you know what I mean?","start":4105248,"end":4107508,"confidence":0.76862127000000002308155444552539847791194915771484375},{"sentiment":"NEUTRAL","speaker":"A","text":"It was, it was what appeared to be the right thing to do, you know what I mean?","start":4107654,"end":4111270,"confidence":0.64670839999999996106083699487498961389064788818359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, as a beautiful\u2014 it's just So I just put no.","start":4114128,"end":4138225,"confidence":0.6051613700000000317658077619853429496288299560546875},{"sentiment":"NEGATIVE","speaker":"B","text":"I was embarrassed to tell anyone.","start":4138855,"end":4139890,"confidence":0.68236375000000004664713060265057720243930816650390625},{"sentiment":"NEGATIVE","speaker":"B","text":"It's taken me 40 years to speak to you today.","start":4139987,"end":4141863,"confidence":0.61625350000000000960653778747655451297760009765625},{"sentiment":"NEGATIVE","speaker":"B","text":"Back then, child abuse was accepted and also out of hand.","start":4141943,"end":4145518,"confidence":0.8760497000000000422659240939537994563579559326171875},{"sentiment":"NEUTRAL","speaker":"B","text":"It was appeared to be the right\u2014 it was appeared to be the right thing to do, but it is abuse looking back now.","start":4145648,"end":4152391,"confidence":0.57799999999999995825561427409411408007144927978515625},{"sentiment":"NEUTRAL","speaker":"A","text":"100%.","start":4153420,"end":4154004,"confidence":0.5777115999999999917946524874423630535602569580078125},{"sentiment":"NEUTRAL","speaker":"A","text":"There's nothing, there's nothing else it can be, you know.","start":4154085,"end":4155886,"confidence":0.58576960000000000139408484756131656467914581298828125},{"sentiment":"NEUTRAL","speaker":"C","text":"I mean, it's, you kind of sugarcoat it.","start":4156617,"end":4160852,"confidence":0.485501200000000021628210333801689557731151580810546875},{"sentiment":"NEUTRAL","speaker":"B","text":"And then finally, Richard, what was the difference at this place, at this placement, compared with the others?","start":4170626,"end":4176514,"confidence":0.8951824299999999734467337475507520139217376708984375},{"sentiment":"NEUTRAL","speaker":"A","text":"The, the, the big thing was, um, I left here, back into mainstream, that I could see a way out of here.","start":4177503,"end":4186536,"confidence":0.7311153999999999708592213210067711770534515380859375},{"sentiment":"POSITIVE","speaker":"A","text":"I had clear closure, you know what I mean?","start":4186649,"end":4190599,"confidence":0.491734449999999989611154660451575182378292083740234375},{"sentiment":"NEUTRAL","speaker":"A","text":"I had a path that I know in my head.","start":4191748,"end":4194013,"confidence":0.8082974000000000547316858501289971172809600830078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Play the game and this is where you're going to be.","start":4195160,"end":4197018,"confidence":0.6370711300000000409937683798489160835742950439453125},{"sentiment":"NEUTRAL","speaker":"B","text":"So, but the big thing was I left there, I could see a way out of here, I had clear closure and a path, and a path that I had in my head just to play the game and I'll be where I need to be, just play the system.","start":4221435,"end":4233625,"confidence":0.54199900000000000854782911119400523602962493896484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yep.","start":4234660,"end":4234773,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"POSITIVE","speaker":"B","text":"Fantastic.","start":4234853,"end":4235419,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"B","text":"And that concludes the placement sentence of the witness statement.","start":4236049,"end":4240912,"confidence":0.8419931000000000498317831443273462355136871337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Now it's just going to be a couple of questions, what we should be able to fly through quickly.","start":4241316,"end":4244642,"confidence":0.7629168600000000299843350148876197636127471923828125},{"sentiment":"NEUTRAL","speaker":"B","text":"It won't be as meticulous as that, so we'll try and get through quickly.","start":4244787,"end":4248377,"confidence":0.63341780000000003081339627897250466048717498779296875},{"sentiment":"NEUTRAL","speaker":"B","text":"So, people involved, reporting, and institutional knowledge.","start":4248426,"end":4251356,"confidence":0.86529800000000001158895202024723403155803680419921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Across all placements, who were the main people who was responsible?","start":4251871,"end":4255305,"confidence":0.77150339999999995033164168489747680723667144775390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Social workers.","start":4258232,"end":4258821,"confidence":0.674539400000000011203837857465259730815887451171875},{"sentiment":"NEGATIVE","speaker":"A","text":"They put me in that situation.","start":4261264,"end":4262504,"confidence":0.70935285000000003474696086414041928946971893310546875},{"sentiment":"NEUTRAL","speaker":"B","text":"So with the social workers, do you recall any names?","start":4262859,"end":4265581,"confidence":0.87257499999999998951949464753852225840091705322265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Only one social worker, his name is Gordon.","start":4266563,"end":4268271,"confidence":0.85579455000000004272209253031178377568721771240234375},{"sentiment":"NEGATIVE","speaker":"A","text":"He, he, he\u2014 the thing I can't understand to this day, why was I never talked to?","start":4270013,"end":4275265,"confidence":0.94900185000000003565645556591334752738475799560546875},{"sentiment":"NEUTRAL","speaker":"A","text":"You know what I mean?","start":4276080,"end":4276662,"confidence":0.67174845999999999168750264288973994553089141845703125},{"sentiment":"NEUTRAL","speaker":"A","text":"They talked to my parents, but they never once talked to me.","start":4276824,"end":4279332,"confidence":0.52775943000000002935934162451303564012050628662109375},{"sentiment":"NEUTRAL","speaker":"A","text":"And that's what I kind of get my head around.","start":4280966,"end":4282196,"confidence":0.84239750000000002128075493601500056684017181396484375},{"sentiment":"NEGATIVE","speaker":"A","text":"Well, I was never allowed to tell my storey.","start":4284053,"end":4285795,"confidence":0.5824987999999999832567709745489992201328277587890625},{"sentiment":"NEGATIVE","speaker":"A","text":"I blame my parents as well.","start":4290668,"end":4291712,"confidence":0.8911264500000000143842271427274681627750396728515625},{"sentiment":"NEGATIVE","speaker":"A","text":"I blame my sister.","start":4292515,"end":4293237,"confidence":0.7620826000000000544076783626223914325237274169921875},{"sentiment":"NEGATIVE","speaker":"A","text":"I blame, I blame everybody.","start":4293478,"end":4294409,"confidence":0.9136773000000000255482746069901622831821441650390625},{"sentiment":"NEGATIVE","speaker":"A","text":"And I blame my birth mother.","start":4295308,"end":4297332,"confidence":0.871877000000000013102408047416247427463531494140625},{"sentiment":"NEGATIVE","speaker":"A","text":"I blame everybody because everybody had factored into this, you know what I mean?","start":4297637,"end":4302020,"confidence":0.821688650000000020412471712916158139705657958984375},{"sentiment":"NEUTRAL","speaker":"A","text":"I was a teenager growing up in the '80s, and it was a hell of a place to grow up in a city in the '80s, you know what I mean?","start":4302775,"end":4309342,"confidence":0.4838395699999999965967845128034241497516632080078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4309711,"end":4309968,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEGATIVE","speaker":"A","text":"And but I had no support.","start":4310080,"end":4311445,"confidence":0.70974269999999994862349694813019596040248870849609375},{"sentiment":"NEGATIVE","speaker":"A","text":"From my family, but more importantly, I've no support from professionals.","start":4312408,"end":4317079,"confidence":0.89877960000000001183906306323478929698467254638671875},{"sentiment":"NEUTRAL","speaker":"B","text":"One second, I'll just relay back what I've got, just to make sure that obviously it's correct and we haven't missed anything.","start":4341059,"end":4349994,"confidence":0.64840496000000003018470806637196801602840423583984375},{"sentiment":"NEUTRAL","speaker":"B","text":"So, social workers, only one social worker, and he was called Garden.","start":4354366,"end":4358126,"confidence":0.840683999999999986840748533722944557666778564453125},{"sentiment":"NEGATIVE","speaker":"B","text":"One thing I never understood from this is that they never spoke to me.","start":4358479,"end":4362095,"confidence":0.9110034000000000187213800018071196973323822021484375},{"sentiment":"NEGATIVE","speaker":"B","text":"Why did they never speak to me?","start":4362577,"end":4363853,"confidence":0.79905440000000005351665777197922579944133758544921875},{"sentiment":"NEGATIVE","speaker":"B","text":"I blame everyone for what happened to me.","start":4364284,"end":4365666,"confidence":0.94521339999999998138235923761385492980480194091796875},{"sentiment":"NEUTRAL","speaker":"B","text":"I grew up in the city in the '80s.","start":4365827,"end":4367134,"confidence":0.871453049999999951324980429490096867084503173828125},{"sentiment":"NEUTRAL","speaker":"B","text":"It was a hell of a place to grow up.","start":4367779,"end":4369215,"confidence":0.447766539999999990673273941865772940218448638916015625},{"sentiment":"NEGATIVE","speaker":"B","text":"I had no support from my family, but more importantly, not from the professionals.","start":4369602,"end":4373216,"confidence":0.91979270000000001861195642050006426870822906494140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yep.","start":4374223,"end":4375048,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"NEUTRAL","speaker":"A","text":"You were labelled, you know what I mean?","start":4375680,"end":4377153,"confidence":0.53106580000000003227711431463831104338169097900390625},{"sentiment":"NEGATIVE","speaker":"A","text":"You were labelled a problem.","start":4377606,"end":4379322,"confidence":0.86493969999999997799733364445273764431476593017578125},{"sentiment":"NEGATIVE","speaker":"A","text":"And instead of fixing the problem, like what they do now, yeah, you were just\u2014 well, I've just\u2014 for the last 2 hours, that's\u2014 you just had a snapshot into my life.","start":4380277,"end":4389856,"confidence":0.70043087000000003872202114507672376930713653564453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, that's what you got.","start":4390405,"end":4392245,"confidence":0.65488665999999995381841699781944043934345245361328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Back in the '80s.","start":4392723,"end":4393475,"confidence":0.82579769999999996787920508722891099750995635986328125},{"sentiment":"NEUTRAL","speaker":"C","text":"Yeah, you just get to treat them the way you want to be treated, and that's exactly it.","start":4393802,"end":4399575,"confidence":0.68909779999999998256754452086170203983783721923828125},{"sentiment":"NEUTRAL","speaker":"C","text":"And you kind of live\u2014 you live your childhood through them.","start":4399641,"end":4403152,"confidence":0.83003389999999999115942728167283348739147186279296875},{"sentiment":"NEUTRAL","speaker":"C","text":"Yeah, that's an absolute concern, what I really do.","start":4405837,"end":4409342,"confidence":0.59218585000000001361541990263503976166248321533203125},{"sentiment":"NEGATIVE","speaker":"B","text":"So I just put, I was labelled as a problem instead of fixing the problem.","start":4413150,"end":4416152,"confidence":0.8583583999999999658570004612556658685207366943359375},{"sentiment":"NEGATIVE","speaker":"B","text":"I was dealt with as a problem.","start":4416266,"end":4417718,"confidence":0.67562429999999995544612829689867794513702392578125},{"sentiment":"NEUTRAL","speaker":"B","text":"Correct.","start":4423060,"end":4424293,"confidence":0.58715682999999996294349102754495106637477874755859375},{"sentiment":"NEUTRAL","speaker":"B","text":"Can you remember any other names who are the main people responsible?","start":4424845,"end":4428398,"confidence":0.84446209999999999329389765989617444574832916259765625},{"sentiment":"NEGATIVE","speaker":"A","text":"There's too many.","start":4430172,"end":4430589,"confidence":0.489232999999999973450570678323856554925441741943359375},{"sentiment":"NEUTRAL","speaker":"A","text":"I mentioned everybody that I've just discussed with you over the past 2 hours.","start":4430654,"end":4433514,"confidence":0.8423513000000000250366838372428901493549346923828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I mean, people go in a role to support and help these people, you know what I mean?","start":4433867,"end":4439992,"confidence":0.694678600000000034953018257510848343372344970703125},{"sentiment":"NEUTRAL","speaker":"A","text":"They must have had a job title, they must have had an interview to take on the role.","start":4440369,"end":4443923,"confidence":0.7796187999999999451716803378076292574405670166015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Of the job.","start":4444429,"end":4445039,"confidence":0.53831594999999998751860630363808013498783111572265625},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, you know, I mean, don't get me wrong, I met a lot of nice people there as well.","start":4445440,"end":4448780,"confidence":0.92293510000000000825792767500388436019420623779296875},{"sentiment":"NEUTRAL","speaker":"A","text":"I did.","start":4449294,"end":4449647,"confidence":0.5960796999999999901120872891624458134174346923828125},{"sentiment":"POSITIVE","speaker":"A","text":"People genuinely want to help.","start":4450353,"end":4451879,"confidence":0.70946549999999997115907035549753345549106597900390625},{"sentiment":"NEGATIVE","speaker":"A","text":"But the second thing of it was, once you were labelled, you know, I mean, once the arrow was above your head, that's it, you were wasting your time.","start":4452264,"end":4462091,"confidence":0.7086729000000000500136820846819318830966949462890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, just give me one second, I just go back through into the person, it's just to highlight any names.","start":4462300,"end":4468706,"confidence":0.82184179999999995569481825441471301019191741943359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Mike.","start":4478334,"end":4478447,"confidence":0.57944910000000005023679250371060334146022796630859375},{"sentiment":"NEUTRAL","speaker":"B","text":"And do you not remember who Mike\u2014 what Mike's role was?","start":4479013,"end":4481422,"confidence":0.69795929999999994919335222220979630947113037109375},{"sentiment":"NEUTRAL","speaker":"A","text":"He was a teacher.","start":4482327,"end":4483330,"confidence":0.7481246999999999758301783003844320774078369140625},{"sentiment":"NEUTRAL","speaker":"B","text":"It was just a teacher?","start":4483410,"end":4484849,"confidence":0.7544212999999999613720547131379134953022003173828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, yeah, the deaf teacher.","start":4485092,"end":4486450,"confidence":0.52198149999999998716049276481498964130878448486328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":4486628,"end":4486854,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And it would say Mr Acre was a teacher.","start":4487517,"end":4489144,"confidence":0.84566879999999999828474983587511815130710601806640625},{"sentiment":"NEUTRAL","speaker":"B","text":"You don't remember the specific subject?","start":4489208,"end":4491283,"confidence":0.603808499999999970242470226367004215717315673828125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, there wasn't a specific subject.","start":4491621,"end":4493808,"confidence":0.72900562999999996005584534941590391099452972412109375},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, you would sit in a room and they would try and talk to you about geography, then history and maths, but you just wouldn't listen.","start":4494275,"end":4500043,"confidence":0.6889846299999999867935684960684739053249359130859375},{"sentiment":"NEUTRAL","speaker":"A","text":"And so they wouldn't force the fact.","start":4500187,"end":4501279,"confidence":0.75760656999999997918138205932336859405040740966796875},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, you just done what you wanted to do.","start":4501873,"end":4503784,"confidence":0.746524500000000035271341403131373226642608642578125},{"sentiment":"NEUTRAL","speaker":"A","text":"You would sit, you would Skive, you would talk, you would do nothing.","start":4504041,"end":4507477,"confidence":0.56670480000000000853077608553576283156871795654296875},{"sentiment":"NEUTRAL","speaker":"B","text":"And Mr Richard Garrie, did you say he was the boarding officer?","start":4507975,"end":4511347,"confidence":0.86740636999999998213439766914234496653079986572265625},{"sentiment":"NEUTRAL","speaker":"A","text":"He was the housemaster.","start":4511812,"end":4512567,"confidence":0.77285360000000002944631205537007190287113189697265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Housemaster, that's it.","start":4512872,"end":4513739,"confidence":0.70552840000000005549196657739230431616306304931640625},{"sentiment":"NEGATIVE","speaker":"B","text":"Sorry about that.","start":4513883,"end":4514799,"confidence":0.6856411000000000033338665161863900721073150634765625},{"sentiment":"POSITIVE","speaker":"A","text":"That's okay.","start":4515023,"end":4515441,"confidence":0.73359823000000001780307457011076621711254119873046875},{"sentiment":"NEUTRAL","speaker":"B","text":"So I've got Mr Richard Garrie, Mr Richard Aker, Mike as well.","start":4516886,"end":4522296,"confidence":0.87373650000000002702194024095661006867885589599609375},{"sentiment":"NEUTRAL","speaker":"B","text":"What was the teacher called?","start":4522745,"end":4523643,"confidence":0.82405304999999995363424432071042247116565704345703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Mr Thornburn?","start":4523692,"end":4525713,"confidence":0.82325060000000005455689233713201247155666351318359375},{"sentiment":"NEUTRAL","speaker":"A","text":"He was the head teacher.","start":4525793,"end":4526659,"confidence":0.80189513999999995075285141865606419742107391357421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Thornburn, or The Beak.","start":4526755,"end":4528520,"confidence":0.81014894999999997882156321793445385992527008056640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Thornburn, he was the headmaster at Glendrick?","start":4529482,"end":4532786,"confidence":0.91101430000000005460236707222065888345241546630859375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, the headmaster.","start":4532850,"end":4534021,"confidence":0.6742690000000000072333250500378198921680450439453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, The Beak was his nickname.","start":4534438,"end":4538785,"confidence":0.80849150000000002957989408969297073781490325927734375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, so we've got McGarrie, Mr Aker, Mike, Mr Thornburn, quotation marks, The Beak, and he was the headmaster.","start":4539170,"end":4547142,"confidence":0.8552454000000000444714487457531504333019256591796875},{"sentiment":"NEUTRAL","speaker":"B","text":"And was there anyone else who you named?","start":4547206,"end":4549179,"confidence":0.87475749999999996564525872599915601313114166259765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Not really.","start":4550121,"end":4550669,"confidence":0.5598528000000000393043819713057018816471099853515625},{"sentiment":"POSITIVE","speaker":"B","text":"No, that's perfectly fine, no problem.","start":4550976,"end":4552686,"confidence":0.71063226000000001558731810291646979749202728271484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, the next question is, were other children affected and did you witness abuse or harm to anyone else?","start":4553556,"end":4558638,"confidence":0.5974481000000000374683395421016030013561248779296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, everybody was there, especially Lyndrick Muir.","start":4559205,"end":4561326,"confidence":0.707221450000000029234570320113562047481536865234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, yeah, whoever was in my dorm at the time.","start":4561877,"end":4564549,"confidence":0.700467469999999980956317813252098858356475830078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, they're all\u2014 nobody missed out.","start":4564792,"end":4567157,"confidence":0.51237845000000004080931148564559407532215118408203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Nobody missed out.","start":4576620,"end":4580846,"confidence":0.54642409999999996816910652341903187334537506103515625},{"sentiment":"NEGATIVE","speaker":"A","text":"A few years ago, I actually found a Facebook page that had been put up, and I wrote some really nasty things on it.","start":4581730,"end":4591270,"confidence":0.9253021500000000454377868663868866860866546630859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4591801,"end":4591946,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"And they're still there, still there.","start":4592671,"end":4594088,"confidence":0.77188829999999997166781895430176518857479095458984375},{"sentiment":"NEGATIVE","speaker":"A","text":"I mean, that was done years ago, and there's a lot of nasty stuff on there as well from other, other people.","start":4594136,"end":4599259,"confidence":0.9177745600000000170126668308512307703495025634765625},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm not gonna\u2014 again, that's not my business to discuss next.","start":4599357,"end":4601346,"confidence":0.5491164299999999887091917116777040064334869384765625},{"sentiment":"POSITIVE","speaker":"B","text":"No problem, that's perfectly fine.","start":4602292,"end":4603848,"confidence":0.80580806999999998740946693942532874643802642822265625},{"sentiment":"NEUTRAL","speaker":"B","text":"And why do you believe staff or the institution know or should have known what was happening?","start":4604667,"end":4611068,"confidence":0.5041021999999999447794607476680539548397064208984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, they're adults.","start":4611982,"end":4613507,"confidence":0.63223830000000003082050170633010566234588623046875},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, I'm a father, I'm a grandfather myself, and I live for my children, my grandchildren, you know what I mean?","start":4614886,"end":4620133,"confidence":0.70016350000000004971667522113421000540256500244140625},{"sentiment":"NEUTRAL","speaker":"A","text":"And regardless whether they're children or not, they're in a position of trust and a position of care to look after us in the field.","start":4620389,"end":4629009,"confidence":0.69456755999999997275295982035459019243717193603515625},{"sentiment":"NEUTRAL","speaker":"A","text":"They dictated what way my life was going.","start":4629635,"end":4631612,"confidence":0.680906699999999975858600009814836084842681884765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Well, they were adults.","start":4652692,"end":4653430,"confidence":0.68442579999999997308890442582196556031703948974609375},{"sentiment":"NEUTRAL","speaker":"B","text":"They were in a position of care.","start":4653558,"end":4655594,"confidence":0.7588009000000000003893774191965349018573760986328125},{"sentiment":"NEUTRAL","speaker":"B","text":"They was in control and dictated where my life was going.","start":4656059,"end":4658319,"confidence":0.7647548299999999965592678563552908599376678466796875},{"sentiment":"NEGATIVE","speaker":"B","text":"They had a duty of care and they failed.","start":4658383,"end":4659794,"confidence":0.85527830000000004684324039772036485373973846435546875},{"sentiment":"NEGATIVE","speaker":"B","text":"They failed.","start":4660611,"end":4661172,"confidence":0.89968269999999994634976019369787536561489105224609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, big time.","start":4661750,"end":4662279,"confidence":0.56827324999999995203125990883563645184040069580078125},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, no problem.","start":4663032,"end":4665340,"confidence":0.57628869999999998707806980746681801974773406982421875},{"sentiment":"NEGATIVE","speaker":"B","text":"Were complaints discouraged, ignored, or punished?","start":4665517,"end":4667889,"confidence":0.527226399999999983947418513707816600799560546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Were you moved, threatened, or disbelieved?","start":4668242,"end":4670166,"confidence":0.60085200000000005271516556604183278977870941162109375},{"sentiment":"NEGATIVE","speaker":"A","text":"Disbelieved.","start":4671031,"end":4672811,"confidence":0.8769811400000000478627271149889566004276275634765625},{"sentiment":"NEUTRAL","speaker":"A","text":"I never really told many people about it.","start":4673692,"end":4677524,"confidence":0.72154689999999999105995129866641946136951446533203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, because of the\u2014 because you\u2014 because as I said to everyone, it was accepted, it was normal, it was life, it just happened, you know what I mean?","start":4678600,"end":4686860,"confidence":0.60889680000000001580673369971918873488903045654296875},{"sentiment":"NEUTRAL","speaker":"A","text":"So I mean, what are you meant to do?","start":4687930,"end":4689690,"confidence":0.7845503000000000337621486323769204318523406982421875},{"sentiment":"NEGATIVE","speaker":"A","text":"You can't fight the system, you just can't do it no matter how hard you try as a 13-year-old.","start":4689690,"end":4694360,"confidence":0.9175541000000000391167986890650354325771331787109375},{"sentiment":"NEGATIVE","speaker":"A","text":"I mean, who would believe me even if I did try?","start":4695230,"end":4698900,"confidence":0.5057430000000000536175548404571600258350372314453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Nobody.","start":4698930,"end":4700670,"confidence":0.4942234500000000085861984189250506460666656494140625},{"sentiment":"NEGATIVE","speaker":"A","text":"I couldn't speak to anybody.","start":4700670,"end":4701810,"confidence":0.7599907500000000482032191939651966094970703125},{"sentiment":"NEGATIVE","speaker":"A","text":"I never see my parents.","start":4701810,"end":4702940,"confidence":0.875754600000000049675463742460124194622039794921875},{"sentiment":"NEGATIVE","speaker":"A","text":"They just stopped me seeing them at the I've seen them periodically, but you can't go in and say to your mum, I was giving somebody a masturbating in somebody's office, can you?","start":4703030,"end":4710316,"confidence":0.66859864999999996104662614015978761017322540283203125},{"sentiment":"NEUTRAL","speaker":"A","text":"You know what I mean?","start":4710381,"end":4710803,"confidence":0.67174845999999999168750264288973994553089141845703125},{"sentiment":"NEGATIVE","speaker":"A","text":"You just can't do that.","start":4711047,"end":4711891,"confidence":0.857691940000000041521843741065822541713714599609375},{"sentiment":"NEGATIVE","speaker":"A","text":"Even when I did go to the police, they said, don't be silly, you encouraged it.","start":4714062,"end":4717022,"confidence":0.48007973999999997705145915460889227688312530517578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I mean, I thought, wait a minute.","start":4717349,"end":4718510,"confidence":0.59700779999999997738058254981297068297863006591796875},{"sentiment":"NEGATIVE","speaker":"C","text":"Sleep problems.","start":4734284,"end":4738193,"confidence":0.71578839999999999132995753825525753200054168701171875},{"sentiment":"NEGATIVE","speaker":"B","text":"And then finally, have you ever reported the abuse to the police, an inquiry, a professional, or an authority?","start":4738884,"end":4746412,"confidence":0.58675224000000003599097908590920269489288330078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, reported to the police.","start":4746768,"end":4747835,"confidence":0.489114729999999997556159314626711420714855194091796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4747899,"end":4748061,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yep.","start":4748368,"end":4748465,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"NEGATIVE","speaker":"B","text":"I know you've already stated this before, so it is a bit tedious, but what happened when you reported this to the police?","start":4749742,"end":4754458,"confidence":0.6721439399999999952939333525137044489383697509765625},{"sentiment":"NEGATIVE","speaker":"A","text":"I was I was\u2014 because I was known to the police then, it was a few years, and I was turning into a criminal, I wasn't believed.","start":4754622,"end":4762408,"confidence":0.70009770000000004497309191719978116452693939208984375},{"sentiment":"NEUTRAL","speaker":"A","text":"I was told that I had encouraged it.","start":4762827,"end":4764342,"confidence":0.6445155000000000189430693353642709553241729736328125},{"sentiment":"NEGATIVE","speaker":"C","text":"The kind of, if you went on holiday, sometimes you might struggle with somewhere you don't know.","start":4767000,"end":4770768,"confidence":0.55953039999999998332924633359652943909168243408203125},{"sentiment":"NEUTRAL","speaker":"B","text":"You were told what?","start":4773159,"end":4773887,"confidence":0.62072629999999995309423184153274632990360260009765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Sorry?","start":4774211,"end":4774437,"confidence":0.52763959999999998640163312302320264279842376708984375},{"sentiment":"NEGATIVE","speaker":"A","text":"That I had encouraged the situation, I had encouraged the abuse, the sexual abuse.","start":4775263,"end":4778776,"confidence":0.85987230000000003382609747859532944858074188232421875},{"sentiment":"NEGATIVE","speaker":"A","text":"I must be gay.","start":4780541,"end":4781350,"confidence":0.88752660000000005435794037111918441951274871826171875},{"sentiment":"NEUTRAL","speaker":"A","text":"The exact words of the officer.","start":4781986,"end":4783232,"confidence":0.6770013599999999964751395964412949979305267333984375},{"sentiment":"NEUTRAL","speaker":"C","text":"Okay, and is that still an ongoing thing?","start":4786440,"end":4788933,"confidence":0.87982665999999998263092493289150297641754150390625},{"sentiment":"NEUTRAL","speaker":"C","text":"Okay, and when did that happen and how long did it happen for?","start":4791388,"end":4794606,"confidence":0.86063389999999995172430544698727317154407501220703125},{"sentiment":"NEUTRAL","speaker":"B","text":"So the next is just movement between placements and leaving care.","start":4800179,"end":4802941,"confidence":0.83184190000000002296332013429491780698299407958984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Why did you move between placements and were the reasons ever explained?","start":4803426,"end":4806236,"confidence":0.827415400000000023084112399374134838581085205078125},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":4806979,"end":4807140,"confidence":0.493618669999999981623517442130832932889461517333984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Never.","start":4807420,"end":4807695,"confidence":0.43164802000000002113466734954272396862506866455078125},{"sentiment":"NEGATIVE","speaker":"A","text":"No, no, I moved obviously from the first one because I absconded because of the serious abuse.","start":4807857,"end":4813346,"confidence":0.765881699999999998595967554138042032718658447265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Second one was a result of abscondance, the first one.","start":4814009,"end":4817055,"confidence":0.6083720299999999525653038290329277515411376953125},{"sentiment":"NEGATIVE","speaker":"A","text":"And the third one was, um, a partner wasn't ready to be integrated back into society.","start":4817412,"end":4821606,"confidence":0.6797814399999999590562538287485949695110321044921875},{"sentiment":"NEUTRAL","speaker":"C","text":"Yeah, so I can understand that there would have been a struggle.","start":4823270,"end":4825984,"confidence":0.5491441999999999712400722273741848766803741455078125},{"sentiment":"NEUTRAL","speaker":"C","text":"How has what you went through affected relationships, parenting, friendships, Yeah, you give them the life that you wanted.","start":4828410,"end":4846753,"confidence":0.74389530000000003706617235366138629615306854248046875},{"sentiment":"NEGATIVE","speaker":"B","text":"So no, never.","start":4852949,"end":4853788,"confidence":0.491146479999999996390869227980147115886211395263671875},{"sentiment":"NEGATIVE","speaker":"B","text":"I moved as I was, as I absconded due to serious abuse.","start":4853917,"end":4857160,"confidence":0.67582100000000000505906427861191332340240478515625},{"sentiment":"NEGATIVE","speaker":"B","text":"Second was a result So it'll be expounding from the first and final setting I was deemed to, uh, I was deemed not fit to enter society.","start":4857886,"end":4864193,"confidence":0.6932226999999999694779262426891364157199859619140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Correct.","start":4864803,"end":4865878,"confidence":0.58715682999999996294349102754495106637477874755859375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yep.","start":4867049,"end":4867289,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Did you run away, refuse to return, or ask to be moved?","start":4867867,"end":4871284,"confidence":0.6558694000000000468020289190462790429592132568359375},{"sentiment":"NEUTRAL","speaker":"A","text":"You couldn't refuse.","start":4872103,"end":4872809,"confidence":0.56355169999999998875495066386065445840358734130859375},{"sentiment":"NEUTRAL","speaker":"A","text":"There wasn't an option.","start":4874269,"end":4875456,"confidence":0.59670959999999995115871342932223342359066009521484375},{"sentiment":"NEUTRAL","speaker":"C","text":"What about friendship?","start":4875809,"end":4877397,"confidence":0.86627423999999997317189581735874526202678680419921875},{"sentiment":"NEUTRAL","speaker":"C","text":"Has it affected any friendship or your ability to maintain friendship?","start":4877975,"end":4881520,"confidence":0.73172369999999997691730868609738536179065704345703125},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, the staff at Liverpool let me physically hitchhike home to Edinburgh, which is 60 miles, in different people's cars.","start":4881681,"end":4888634,"confidence":0.68251609999999995892494553118012845516204833984375},{"sentiment":"NEUTRAL","speaker":"A","text":"They knew that was happening as a 13-year-old.","start":4889085,"end":4891923,"confidence":0.55162566999999995687176124192774295806884765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Do you say 60 miles?","start":4892665,"end":4893661,"confidence":0.87096923999999997789700501016341149806976318359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, 60 miles from that.","start":4894494,"end":4895360,"confidence":0.78455969999999997099848769721575081348419189453125},{"sentiment":"NEUTRAL","speaker":"A","text":"I was 60 miles from my parents.","start":4895409,"end":4896487,"confidence":0.5339628499999999888814272708259522914886474609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":4896536,"end":4897059,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"So I just put, you couldn't refuse, that was never an option.","start":4913065,"end":4915047,"confidence":0.660850640000000044693706513498909771442413330078125},{"sentiment":"NEUTRAL","speaker":"B","text":"The staff at Lendrick left me\u2014 let me hitchhike 60 miles to my parents' house, getting rides from strangers, and they not only knew but encouraged me to do so.","start":4915144,"end":4924668,"confidence":0.57627963999999998190304495437885634601116180419921875},{"sentiment":"NEGATIVE","speaker":"A","text":"Yep, if you don't\u2014 if you're not happy, just bugger off again.","start":4925232,"end":4927470,"confidence":0.90075139999999997986179778308724053204059600830078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I did.","start":4928050,"end":4930224,"confidence":0.654018760000000032306388675351627171039581298828125},{"sentiment":"NEUTRAL","speaker":"B","text":"And then finally for this section, when and what age did you leave care?","start":4930546,"end":4934704,"confidence":0.88589039999999996677360059038619510829448699951171875},{"sentiment":"NEUTRAL","speaker":"B","text":"16.","start":4935922,"end":4936371,"confidence":0.54981519999999994841033412740216590464115142822265625},{"sentiment":"NEUTRAL","speaker":"B","text":"And what was your circumstances afterwards?","start":4937765,"end":4939784,"confidence":0.84132403000000000048430592869408428668975830078125},{"sentiment":"NEGATIVE","speaker":"A","text":"Um, for the first 4 years, my\u2014 from 16 to 20, I was a criminal.","start":4940873,"end":4947588,"confidence":0.62133179999999998965876102374750189483165740966796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4948197,"end":4948437,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEGATIVE","speaker":"A","text":"Um, I was even breaking in, um, doing everything I shouldn't be doing.","start":4949222,"end":4957042,"confidence":0.69236463000000003642497858891147188842296600341796875},{"sentiment":"NEGATIVE","speaker":"A","text":"Taking no pride in it now whatsoever.","start":4957955,"end":4959830,"confidence":0.50505639999999996092583387508057057857513427734375},{"sentiment":"NEGATIVE","speaker":"A","text":"Um, I got an 8-week prison sentence in Edinburgh.","start":4961000,"end":4965114,"confidence":0.68626540000000002539337629059446044266223907470703125},{"sentiment":"NEUTRAL","speaker":"B","text":"One second.","start":4965324,"end":4965742,"confidence":0.64591235000000002397513299001730047166347503662109375},{"sentiment":"NEGATIVE","speaker":"B","text":"Sorry.","start":4965967,"end":4966112,"confidence":0.5092127300000000023061375031829811632633209228515625},{"sentiment":"NEUTRAL","speaker":"B","text":"No, don't apologise, um, Richard.","start":4966562,"end":4968525,"confidence":0.64307535000000004554721044769394211471080780029296875},{"sentiment":"POSITIVE","speaker":"C","text":"Yeah, absolutely.","start":4969830,"end":4970611,"confidence":0.50143020000000004809947995454422198235988616943359375},{"sentiment":"NEUTRAL","speaker":"C","text":"Just something that would remind you.","start":4970921,"end":4972240,"confidence":0.78003436000000003769372369788470678031444549560546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":4980157,"end":4980238,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Do you say 6 or 8 weeks?","start":4980898,"end":4983007,"confidence":0.9202760500000000121190169011242687702178955078125},{"sentiment":"NEUTRAL","speaker":"A","text":"8 weeks.","start":4983152,"end":4983474,"confidence":0.72502034999999998010622448418871499598026275634765625},{"sentiment":"NEUTRAL","speaker":"A","text":"8 weeks prison sentence.","start":4983796,"end":4984778,"confidence":0.5217277399999999953905671645770780742168426513671875},{"sentiment":"NEUTRAL","speaker":"C","text":"How was it affected?","start":4984843,"end":4985583,"confidence":0.76776104999999994493720123500679619610309600830078125},{"sentiment":"NEUTRAL","speaker":"B","text":"You were in Edinburgh?","start":4985631,"end":4987274,"confidence":0.88494163999999997383127947614411823451519012451171875},{"sentiment":"NEUTRAL","speaker":"B","text":"In Edinburgh and And what was it, what caused you to be placed into the adult prison?","start":4987338,"end":4995561,"confidence":0.71809570000000000344897443937952630221843719482421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Breaking in the house.","start":4996320,"end":4997031,"confidence":0.6697368999999999683581108911312185227870941162109375},{"sentiment":"POSITIVE","speaker":"B","text":"That's perfectly fine.","start":5001550,"end":5002514,"confidence":0.64607449999999999601385525238583795726299285888671875},{"sentiment":"NEUTRAL","speaker":"B","text":"So now it's just gonna go into the impact of your life.","start":5005062,"end":5007012,"confidence":0.77437484000000000872176997290807776153087615966796875},{"sentiment":"NEGATIVE","speaker":"B","text":"This may be a bit more of a distressing part, but after that we'll just be flying through.","start":5007060,"end":5012733,"confidence":0.54683450000000000112976294985855929553508758544921875},{"sentiment":"NEUTRAL","speaker":"B","text":"We should probably be done in the next 15 minutes or so.","start":5012798,"end":5014882,"confidence":0.71271640000000002768132389974198304116725921630859375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yep.","start":5015042,"end":5015203,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"NEUTRAL","speaker":"B","text":"So this is the impact on your life, what the care setting has done.","start":5015380,"end":5019637,"confidence":0.7385925700000000038158987081260420382022857666015625},{"sentiment":"NEUTRAL","speaker":"B","text":"So how did this experience affect you at the time?","start":5020023,"end":5022529,"confidence":0.82205019999999995317097045699483714997768402099609375},{"sentiment":"NEUTRAL","speaker":"B","text":"So try to think about obviously your thoughts and feelings in relation to your safety, your trust, confidence, sleep, behaviour, education, relationships, and also your ability to speak up.","start":5022995,"end":5033832,"confidence":0.8113274600000000003063860276597552001476287841796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, as I say, I spiralled.","start":5036890,"end":5038624,"confidence":0.5697946000000000399410282625467516481876373291015625},{"sentiment":"NEUTRAL","speaker":"A","text":"The only way out I could see was rebelling.","start":5039273,"end":5041348,"confidence":0.70500993999999994610305975584196858108043670654296875},{"sentiment":"NEUTRAL","speaker":"A","text":"I was free, you know what I mean?","start":5042455,"end":5043837,"confidence":0.64433339999999994507362544027273543179035186767578125},{"sentiment":"NEUTRAL","speaker":"A","text":"I was free from that system.","start":5043885,"end":5045042,"confidence":0.73080000000000000515143483426072634756565093994140625},{"sentiment":"NEGATIVE","speaker":"A","text":"And instead of building my life and doing the right channel, I chose the wrong one because of the anger and the hatred and the hurt and deceit that I had in me.","start":5045733,"end":5060356,"confidence":0.9456066499999999930281546767218969762325286865234375},{"sentiment":"NEGATIVE","speaker":"A","text":"I couldn't speak to anybody.","start":5061577,"end":5062750,"confidence":0.7599907500000000482032191939651966094970703125},{"sentiment":"NEGATIVE","speaker":"A","text":"I had nobody to speak to.","start":5063650,"end":5065658,"confidence":0.74707489999999998619983898606733419001102447509765625},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, I was pretty much discharged from social services overnight.","start":5068268,"end":5073052,"confidence":0.73187539999999995377066852597636170685291290283203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, one second, one second.","start":5074730,"end":5078519,"confidence":0.65795462999999998476852169915218837559223175048828125},{"sentiment":"NEUTRAL","speaker":"B","text":"So you've got a\u2014 well, I spiralled.","start":5087012,"end":5090707,"confidence":0.76291180000000002880966576412902213633060455322265625},{"sentiment":"NEUTRAL","speaker":"B","text":"The only way I, um, the only way I saw was rebellion.","start":5090756,"end":5093502,"confidence":0.71885186000000000916543285711668431758880615234375},{"sentiment":"NEUTRAL","speaker":"B","text":"I was free this way.","start":5093632,"end":5094523,"confidence":0.68327720000000002897877493523992598056793212890625},{"sentiment":"NEGATIVE","speaker":"B","text":"Instead of building my life and choosing the right channel, I chose the wrong path due to anger, hatred, and deceit.","start":5094620,"end":5100339,"confidence":0.96249260000000003145714799757115542888641357421875},{"sentiment":"NEUTRAL","speaker":"B","text":"I was essentially discharged overnight.","start":5100761,"end":5102974,"confidence":0.8207389000000000489620788357569836080074310302734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yep, just 3 years of my life, then all of a sudden that's it, you're free to go.","start":5103602,"end":5107611,"confidence":0.546647600000000011277734301984310150146484375},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, no explanation, no nothing.","start":5111061,"end":5113483,"confidence":0.482019130000000017854944189821253530681133270263671875},{"sentiment":"NEGATIVE","speaker":"B","text":"And how would you say this has affected your sleep, your behaviour, and your future relationships and ability to speak up?","start":5127101,"end":5135691,"confidence":0.5589494999999999880202494750847108662128448486328125},{"sentiment":"NEGATIVE","speaker":"A","text":"For the first probably 20 years after that, it's horrendous.","start":5136093,"end":5140107,"confidence":0.87353490000000000303970182358170859515666961669921875},{"sentiment":"NEUTRAL","speaker":"A","text":"I had them\u2014 I was sleeping with different women.","start":5140573,"end":5143447,"confidence":0.76669810000000004901465899820323102176189422607421875},{"sentiment":"NEUTRAL","speaker":"A","text":"I've got 3 or 4 children that I have nothing to do with.","start":5143784,"end":5148188,"confidence":0.66227950000000002095390527756535448133945465087890625},{"sentiment":"NEUTRAL","speaker":"C","text":"You know what I mean?","start":5148496,"end":5152174,"confidence":0.67174845999999999168750264288973994553089141845703125},{"sentiment":"POSITIVE","speaker":"C","text":"Yeah, absolutely.","start":5152223,"end":5153160,"confidence":0.50143020000000004809947995454422198235988616943359375},{"sentiment":"POSITIVE","speaker":"C","text":"Yes.","start":5155922,"end":5157327,"confidence":0.461038950000000002926725528595852665603160858154296875},{"sentiment":"NEUTRAL","speaker":"C","text":"Have you received counselling, therapy, mental health?","start":5157634,"end":5159944,"confidence":0.79699372999999995581532630239962600171566009521484375},{"sentiment":"NEGATIVE","speaker":"A","text":"My family disowned me.","start":5160057,"end":5161491,"confidence":0.9287125499999999700406760894111357629299163818359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":5162457,"end":5163309,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"And I was, I was just a rebel.","start":5165369,"end":5166753,"confidence":0.7458270000000000177209358298568986356258392333984375},{"sentiment":"NEGATIVE","speaker":"A","text":"I was on a destruction mode.","start":5167686,"end":5170620,"confidence":0.6852310299999999632092340107192285358905792236328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you not believe it?","start":5170734,"end":5171793,"confidence":0.5811747000000000440422809333540499210357666015625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":5175564,"end":5175846,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEGATIVE","speaker":"B","text":"The first 20 years after this was horrendous.","start":5200734,"end":5202359,"confidence":0.932956340000000050594053391250781714916229248046875},{"sentiment":"NEGATIVE","speaker":"B","text":"I was sleeping with numerous women.","start":5202488,"end":5203807,"confidence":0.5279891500000000181813675226294435560703277587890625},{"sentiment":"NEGATIVE","speaker":"B","text":"I have 3 children that I don't have anything to do with.","start":5204257,"end":5206943,"confidence":0.687399740000000036843630368821322917938232421875},{"sentiment":"NEGATIVE","speaker":"B","text":"My family disowned me.","start":5207008,"end":5208053,"confidence":0.9287125499999999700406760894111357629299163818359375},{"sentiment":"NEUTRAL","speaker":"B","text":"I was just a rebel.","start":5208600,"end":5209243,"confidence":0.6788665000000000393498567063943482935428619384765625},{"sentiment":"NEGATIVE","speaker":"B","text":"I was in destruction mode.","start":5209485,"end":5210530,"confidence":0.735536039999999946559228192199952900409698486328125},{"sentiment":"NEGATIVE","speaker":"B","text":"You wouldn't have believed it.","start":5210867,"end":5212153,"confidence":0.50458217000000005203474984227796085178852081298828125},{"sentiment":"NEUTRAL","speaker":"B","text":"Mm-hmm.","start":5212555,"end":5212941,"confidence":0.71720773000000004326892621975275687873363494873046875},{"sentiment":"POSITIVE","speaker":"B","text":"Yep, yep, no problem.","start":5213182,"end":5215256,"confidence":0.8204681000000000334893002218450419604778289794921875},{"sentiment":"NEUTRAL","speaker":"B","text":"So the next question is, how has it affected your mental health?","start":5215690,"end":5217988,"confidence":0.64744360000000000798792143541504628956317901611328125},{"sentiment":"NEGATIVE","speaker":"A","text":"Back in the day, you didn't have mental health.","start":5219930,"end":5221324,"confidence":0.8058897000000000421238155468017794191837310791015625},{"sentiment":"NEGATIVE","speaker":"A","text":"There was no such thing as mental health.","start":5222286,"end":5223657,"confidence":0.68435340000000000060254023992456495761871337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"That's only\u2014 that's a modern day.","start":5223738,"end":5225545,"confidence":0.78211419999999998164952330625965259969234466552734375},{"sentiment":"NEUTRAL","speaker":"A","text":"So my mental health was me breaking in.","start":5226464,"end":5229207,"confidence":0.62201530000000004871907322012702934443950653076171875},{"sentiment":"NEGATIVE","speaker":"A","text":"My mental health was me sleeping with different women, cheating, lying, stealing.","start":5229368,"end":5233639,"confidence":0.9471454599999999945936224321485497057437896728515625},{"sentiment":"NEUTRAL","speaker":"A","text":"That was my mental health.","start":5233833,"end":5234693,"confidence":0.701482060000000018362698028795421123504638671875},{"sentiment":"NEGATIVE","speaker":"A","text":"Because if you ask anybody 40 years ago what mental health was, nobody could tell you.","start":5234871,"end":5239330,"confidence":0.51714355000000000739390770831960253417491912841796875},{"sentiment":"NEGATIVE","speaker":"A","text":"Okay, I now know what I've done to my mental health.","start":5243353,"end":5246493,"confidence":0.80583649999999995561239529706654138863086700439453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":5247082,"end":5247164,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEGATIVE","speaker":"B","text":"So my mental health was stealing, breaking and entering, sleeping with numerous women.","start":5252192,"end":5256502,"confidence":0.89374819999999999264872485582600347697734832763671875},{"sentiment":"NEUTRAL","speaker":"B","text":"What else did you give an example for?","start":5256598,"end":5258553,"confidence":0.87590559999999995088870718973339535295963287353515625},{"sentiment":"POSITIVE","speaker":"A","text":"Just doing what I wanted to do.","start":5259963,"end":5263168,"confidence":0.58518415999999995324998280921136029064655303955078125},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, I couldn't\u2014 I didn't care.","start":5263969,"end":5267831,"confidence":0.59797025000000003647215862656594254076480865478515625},{"sentiment":"NEGATIVE","speaker":"A","text":"I mean, nobody could do any more to me than what had been done the previous 3 years.","start":5268392,"end":5272253,"confidence":0.50806033999999999917207560429233126342296600341796875},{"sentiment":"NEUTRAL","speaker":"C","text":"Could any sibling, former resident, relative, friend, partner, or professional provide a supporting statement for your application, or would you want them to?","start":5278714,"end":5288069,"confidence":0.909750040000000037565541788353584706783294677734375},{"sentiment":"NEUTRAL","speaker":"C","text":"You wouldn't?","start":5290564,"end":5293561,"confidence":0.633038800000000012602185961441136896610260009765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":5293887,"end":5294212,"confidence":0.58435179999999997679793750648968853056430816650390625},{"sentiment":"NEUTRAL","speaker":"B","text":"How has it affected your physical health?","start":5294294,"end":5295744,"confidence":0.7250748000000000192954985323012806475162506103515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, basically So like any alcohol or substance use?","start":5297530,"end":5303059,"confidence":0.7018923999999999718824028605013154447078704833984375},{"sentiment":"POSITIVE","speaker":"A","text":"What were\u2014 oh no, that's one thing I've been very strong about.","start":5303123,"end":5306685,"confidence":0.497975600000000018230394971396890468895435333251953125},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, I'll social drink now and again.","start":5306814,"end":5308980,"confidence":0.81274086000000000939991195991751737892627716064453125},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't\u2014 I used to smoke at the time, but when I turned my life around, I stopped smoking.","start":5309157,"end":5313233,"confidence":0.6947761999999999549260110143222846090793609619140625},{"sentiment":"NEGATIVE","speaker":"A","text":"And I refuse point blank to do any kind of drugs.","start":5313811,"end":5317390,"confidence":0.8910708400000000306562242258223704993724822998046875},{"sentiment":"NEGATIVE","speaker":"A","text":"I've seen so much destruction with them in the care system.","start":5317823,"end":5320391,"confidence":0.9600241000000000468617145088501274585723876953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, I've got no substance use.","start":5321257,"end":5322669,"confidence":0.76337624000000003920973767890245653688907623291015625},{"sentiment":"NEUTRAL","speaker":"B","text":"I only drink socially now.","start":5322782,"end":5323921,"confidence":0.66831004999999998883453145026578567922115325927734375},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, how would you describe your sleep?","start":5324948,"end":5327227,"confidence":0.85323672999999999877474010645528323948383331298828125},{"sentiment":"NEGATIVE","speaker":"A","text":"Terrible.","start":5329212,"end":5330380,"confidence":0.91017110000000001068798383130342699587345123291015625},{"sentiment":"NEGATIVE","speaker":"A","text":"My doctor refuses to give me any more sleeping pills because of the addiction, and I'm now on\u2014 actually, just give me a second, I'll tell you what they're called\u2014 diazepam.","start":5330737,"end":5340730,"confidence":0.88095489999999998520507915600319392979145050048828125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, one moment.","start":5341135,"end":5341994,"confidence":0.71732205000000004435634082256001420319080352783203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Just two seconds.","start":5343079,"end":5343613,"confidence":0.70001290000000004898339511782978661358356475830078125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I'm a tripplin'.","start":5357247,"end":5358607,"confidence":0.54197556000000002285332811879925429821014404296875},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm a tripplin'.","start":5358882,"end":5360308,"confidence":0.504225799999999946265916150878183543682098388671875},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm a tripplin' for my sleep.","start":5360761,"end":5361814,"confidence":0.55366104999999998792503674849285744130611419677734375},{"sentiment":"NEUTRAL","speaker":"A","text":"But to be honest with you, I actually buy sleep pills on the black market.","start":5362591,"end":5366536,"confidence":0.63354429999999994915782508542179130017757415771484375},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, no problem.","start":5366954,"end":5367614,"confidence":0.57628869999999998707806980746681801974773406982421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Hold on.","start":5367679,"end":5367984,"confidence":0.64072359999999994872865727302269078791141510009765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Would you say this is due to it being a necessity?","start":5375903,"end":5378626,"confidence":0.8548062400000000504718400407000444829463958740234375},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, because my doctor won't give them anymore.","start":5379128,"end":5380408,"confidence":0.79703789999999996584989503389806486666202545166015625},{"sentiment":"NEGATIVE","speaker":"A","text":"Because of the addiction.","start":5380613,"end":5381472,"confidence":0.7607481000000000381788822778617031872272491455078125},{"sentiment":"NEUTRAL","speaker":"A","text":"But I've got\u2014 I need to sleep, you know what I mean?","start":5381666,"end":5385443,"confidence":0.69717039999999996791046896760235540568828582763671875},{"sentiment":"NEGATIVE","speaker":"A","text":"And it's all\u2014 I'm a\u2014 triptylene don't work.","start":5385637,"end":5387501,"confidence":0.826510700000000042564352042973041534423828125},{"sentiment":"NEUTRAL","speaker":"A","text":"They calm me down, but they don't\u2014 they don't make me sleep.","start":5388149,"end":5390918,"confidence":0.51004620000000000512585529577336274087429046630859375},{"sentiment":"NEGATIVE","speaker":"A","text":"Don't let me sleep.","start":5391386,"end":5392177,"confidence":0.650042800000000031701574698672629892826080322265625},{"sentiment":"NEUTRAL","speaker":"A","text":"A zopiclone.","start":5392289,"end":5392967,"confidence":0.72264402999999999277491724569699726998805999755859375},{"sentiment":"NEUTRAL","speaker":"C","text":"Zopiclone?","start":5394548,"end":5395145,"confidence":0.8483624499999999901689307080232538282871246337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":5395645,"end":5396145,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Do you know how that's spelled, by any chance?","start":5396790,"end":5397921,"confidence":0.8055643999999999582684040433377958834171295166015625},{"sentiment":"NEUTRAL","speaker":"B","text":"Z-O-P-I.","start":5398552,"end":5399490,"confidence":0.73675113999999997105305737932212650775909423828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":5400266,"end":5400428,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Clone.","start":5400735,"end":5401156,"confidence":0.52433969999999996414175029713078401982784271240234375},{"sentiment":"NEUTRAL","speaker":"B","text":"C-L-O-N-E.","start":5401301,"end":5401625,"confidence":0.54662423999999998347476548588019795715808868408203125},{"sentiment":"NEUTRAL","speaker":"B","text":"That's the only thing that helps with your sleep?","start":5406482,"end":5407837,"confidence":0.54609019999999997008188756808522157371044158935546875},{"sentiment":"NEUTRAL","speaker":"A","text":"That's the only thing that'll put me asleep, yeah.","start":5408191,"end":5410174,"confidence":0.50774145000000003857820729535887949168682098388671875},{"sentiment":"NEUTRAL","speaker":"A","text":"And I know I'm addicted to them, I know that, but what's the options?","start":5410352,"end":5413415,"confidence":0.4846791599999999977654852045816369354724884033203125},{"sentiment":"NEUTRAL","speaker":"C","text":"Yeah.","start":5415213,"end":5415471,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"C","text":"And how are you feeling after discussing this on the phone?","start":5415859,"end":5418090,"confidence":0.82629690000000000082991391536779701709747314453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Just give me one second, just while I just try and associate the\u2014 not associate, sorry, just try and fix the punctuation and grab my real quick.","start":5426430,"end":5434953,"confidence":0.4996958400000000022345147954183630645275115966796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yep.","start":5437693,"end":5437919,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"NEUTRAL","speaker":"B","text":"So, but no substance use.","start":5438161,"end":5439131,"confidence":0.693628130000000009403038347954861819744110107421875},{"sentiment":"NEUTRAL","speaker":"B","text":"I only drink socially now.","start":5439470,"end":5440536,"confidence":0.66831004999999998883453145026578567922115325927734375},{"sentiment":"NEGATIVE","speaker":"B","text":"My sleep is terrible.","start":5440617,"end":5441538,"confidence":0.95668640000000004786073759532882831990718841552734375},{"sentiment":"NEGATIVE","speaker":"B","text":"My doctor refuses to give me more sleeping pills as he's concerned about addiction.","start":5441587,"end":5444883,"confidence":0.878382400000000007622702469234354794025421142578125},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm on diazepam, Amitriptyline.","start":5445384,"end":5447768,"confidence":0.82104944999999995847161926576518453657627105712890625},{"sentiment":"NEUTRAL","speaker":"B","text":"I do buy sleeping pills on the black market.","start":5448125,"end":5449925,"confidence":0.59479519999999996837658500226098112761974334716796875},{"sentiment":"NEGATIVE","speaker":"B","text":"This is a necessity as my doctor won't provide me with the drugs.","start":5449974,"end":5452749,"confidence":0.48096850000000002101074869642616249620914459228515625},{"sentiment":"POSITIVE","speaker":"B","text":"Zopiclone is the only thing that helps me with my sleep.","start":5453820,"end":5456693,"confidence":0.88296099999999999585753585051861591637134552001953125},{"sentiment":"NEUTRAL","speaker":"B","text":"I know that I'm addicted, but what are my My options, by any chance, could you please just confirm for me what the milligrammes are for those?","start":5456823,"end":5463425,"confidence":0.73838689999999995716706280290964059531688690185546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, I think it's 7.5.","start":5464670,"end":5466612,"confidence":0.81808000000000002938094212368014268577098846435546875},{"sentiment":"NEUTRAL","speaker":"A","text":"It's obviously clone, I think.","start":5466887,"end":5468053,"confidence":0.6607971999999999734853872723761014640331268310546875},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't have them to hand with me.","start":5468101,"end":5469493,"confidence":0.54816383000000001857188181020319461822509765625},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm actually in a hotel room in Ireland at the moment on work.","start":5469979,"end":5472294,"confidence":0.8144423400000000423659685111488215625286102294921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, the amitriptyline, I, I have, they're 10 milligrammes, but I take 2, so it's 20 milligrammes.","start":5473630,"end":5478748,"confidence":0.8701904400000000094905772130005061626434326171875},{"sentiment":"NEUTRAL","speaker":"B","text":"And how many of the zopiclone do you take a day?","start":5480704,"end":5482628,"confidence":0.8652659700000000508879338667611591517925262451171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Uh, 1.","start":5483678,"end":5484276,"confidence":0.69797600000000004083489102413295768201351165771484375},{"sentiment":"NEUTRAL","speaker":"A","text":"One at night.","start":5485031,"end":5485551,"confidence":0.60228899999999996328625684327562339603900909423828125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, um, and then the diazepam?","start":5491740,"end":5493464,"confidence":0.7973162499999999486277602045447565615177154541015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yep, I take one of them.","start":5494109,"end":5494898,"confidence":0.738674000000000052779114412260241806507110595703125},{"sentiment":"NEUTRAL","speaker":"A","text":"I think there's 5mg.","start":5494995,"end":5495946,"confidence":0.83679259999999999752873236502637155354022979736328125},{"sentiment":"NEUTRAL","speaker":"A","text":"I've not got that in my hand either, like I said, in my bag in my car.","start":5496107,"end":5498815,"confidence":0.5922358599999999473340039912727661430835723876953125},{"sentiment":"POSITIVE","speaker":"B","text":"It's okay, don't worry about it.","start":5499330,"end":5500475,"confidence":0.6812833499999999542495743298786692321300506591796875},{"sentiment":"NEUTRAL","speaker":"B","text":"One a day?","start":5500862,"end":5501844,"confidence":0.8397006399999999981531573212123475968837738037109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":5502247,"end":5502553,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And is that at night or just during the day?","start":5502875,"end":5504259,"confidence":0.8896775999999999573475406577927060425281524658203125},{"sentiment":"NEUTRAL","speaker":"A","text":"At night.","start":5504726,"end":5504935,"confidence":0.5613313300000000172218506122590042650699615478515625},{"sentiment":"POSITIVE","speaker":"B","text":"Fantastic.","start":5507077,"end":5507640,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, how has it affected your relationship, parenting?","start":5507801,"end":5510989,"confidence":0.77827889999999999570690079053747467696666717529296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Friendships, intimacy, trust, or isolation?","start":5511560,"end":5513655,"confidence":0.873402299999999964796870699501596391201019287109375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, um, since my children came along, the children I've been a father to, I mean, they've changed my life.","start":5514880,"end":5521340,"confidence":0.6511424999999999574384901279699988663196563720703125},{"sentiment":"NEGATIVE","speaker":"A","text":"Um, you've no idea.","start":5526849,"end":5529749,"confidence":0.4870986999999999955690554998000152409076690673828125},{"sentiment":"NEGATIVE","speaker":"B","text":"Sorry, say that one more time.","start":5530152,"end":5531054,"confidence":0.6012453399999999614777834722190164029598236083984375},{"sentiment":"NEGATIVE","speaker":"A","text":"I mean, talk about being an overprotective father.","start":5531280,"end":5533390,"confidence":0.7717872999999999539255668423720635473728179931640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":5533712,"end":5533970,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEGATIVE","speaker":"A","text":"Oh, you have no idea.","start":5534421,"end":5535335,"confidence":0.60787500000000005417888360170763917267322540283203125},{"sentiment":"NEGATIVE","speaker":"B","text":"I have lots of problems.","start":5535402,"end":5536559,"confidence":0.91081756000000002604366500236210413277149200439453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Idea.","start":5536827,"end":5537112,"confidence":0.63617610000000002212772187704103998839855194091796875},{"sentiment":"POSITIVE","speaker":"A","text":"And my children, my world.","start":5538183,"end":5541267,"confidence":0.56741965000000005314717554938397370278835296630859375},{"sentiment":"NEUTRAL","speaker":"A","text":"I see them on a daily basis.","start":5541493,"end":5542865,"confidence":0.75189289999999997515800487235537730157375335693359375},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, for them, they're all doing well in life.","start":5543414,"end":5546676,"confidence":0.9052905399999999769278247185866348445415496826171875},{"sentiment":"NEUTRAL","speaker":"A","text":"My daughter's a paramedic.","start":5546805,"end":5547771,"confidence":0.811292649999999948562390272854827344417572021484375},{"sentiment":"POSITIVE","speaker":"A","text":"I mean, got 2 grandchildren, 2 on the way next year, and all full-time jobs, all got their own houses, done so well.","start":5548254,"end":5557977,"confidence":0.92031560000000001142694827649393118917942047119140625},{"sentiment":"POSITIVE","speaker":"A","text":"And I, I thank myself for that.","start":5558107,"end":5560040,"confidence":0.9103269000000000499284169563907198607921600341796875},{"sentiment":"NEGATIVE","speaker":"A","text":"Um, of course, my strict regime that I've developed because of my abuse.","start":5560933,"end":5566606,"confidence":0.6884276000000000284018142338027246296405792236328125},{"sentiment":"POSITIVE","speaker":"A","text":"So if anything, it's done some good.","start":5566671,"end":5569627,"confidence":0.86609630000000004113047680220915935933589935302734375},{"sentiment":"NEGATIVE","speaker":"A","text":"It's made me treat my children the way that I should have been treated.","start":5570403,"end":5573750,"confidence":0.63566949999999999842970055397017858922481536865234375},{"sentiment":"NEUTRAL","speaker":"C","text":"Yeah.","start":5575400,"end":5575622,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"C","text":"Be honest with you.","start":5590262,"end":5590914,"confidence":0.7586816499999999852121845833607949316501617431640625},{"sentiment":"NEUTRAL","speaker":"C","text":"I'm still\u2014 I'm working on the system, and every now and then I have to ask Auntie what that means.","start":5590980,"end":5594795,"confidence":0.8733191000000000148162371260696090757846832275390625},{"sentiment":"POSITIVE","speaker":"C","text":"All right, Craig, well, you take care of yourself, and thank you again.","start":5597633,"end":5600311,"confidence":0.89557500000000000994759830064140260219573974609375},{"sentiment":"NEUTRAL","speaker":"C","text":"All right, speak to you soon.","start":5602107,"end":5603074,"confidence":0.641490099999999952018470139591954648494720458984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Bye.","start":5610902,"end":5611032,"confidence":0.51374489999999994882529108508606441318988800048828125},{"sentiment":"POSITIVE","speaker":"B","text":"But since I've become a father to my kids, they've changed my life.","start":5611939,"end":5614336,"confidence":0.55925440000000004037161716041737236082553863525390625},{"sentiment":"NEUTRAL","speaker":"B","text":"Talk about being a A protective father.","start":5614693,"end":5616865,"confidence":0.72536140000000004501856665228842757642269134521484375},{"sentiment":"NEGATIVE","speaker":"B","text":"You have no idea.","start":5616930,"end":5617668,"confidence":0.54936116999999995424985854697297327220439910888671875},{"sentiment":"POSITIVE","speaker":"B","text":"They are my world, the four of them.","start":5617748,"end":5619563,"confidence":0.96380454000000004288750687919673509895801544189453125},{"sentiment":"NEUTRAL","speaker":"B","text":"They all work full-time.","start":5619739,"end":5620799,"confidence":0.64424099999999995258548324272851459681987762451171875},{"sentiment":"NEUTRAL","speaker":"B","text":"They have a house.","start":5620879,"end":5621457,"confidence":0.72576134999999997177155819372273981571197509765625},{"sentiment":"POSITIVE","speaker":"B","text":"I gave myself a strict routine to stick to and I was able to provide myself with this.","start":5621586,"end":5625423,"confidence":0.749087999999999976097342369030229747295379638671875},{"sentiment":"NEUTRAL","speaker":"B","text":"I wanted to treat my children the way I should and wanted to have been treated.","start":5625937,"end":5629438,"confidence":0.58532470000000003107487600573222152888774871826171875},{"sentiment":"POSITIVE","speaker":"B","text":"They are my world.","start":5629775,"end":5630674,"confidence":0.9496472000000000246444642471033148467540740966796875},{"sentiment":"POSITIVE","speaker":"A","text":"Yep, yep.","start":5631380,"end":5632071,"confidence":0.480176749999999985529797186245559714734554290771484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And the next question: how has it affected education, work, confidence, opportunities, finances, housings, or day-to-day stability?","start":5633227,"end":5640196,"confidence":0.75762253999999995546232867127400822937488555908203125},{"sentiment":"NEUTRAL","speaker":"A","text":"My strong will has got me out of the shit in my teenage days.","start":5642065,"end":5647314,"confidence":0.510717450000000017240608940483070909976959228515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, I, I left when I turned 20, um, after I'd done my prison sentence.","start":5649040,"end":5655227,"confidence":0.7702354000000000144865452966769225895404815673828125},{"sentiment":"NEUTRAL","speaker":"A","text":"I left Edinburgh.","start":5655453,"end":5656665,"confidence":0.73699429999999999107984649526770226657390594482421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Hold on, you left Edinburgh?","start":5658456,"end":5666865,"confidence":0.71361499999999999932498440102790482342243194580078125},{"sentiment":"NEUTRAL","speaker":"A","text":"I left Endra.","start":5667602,"end":5668403,"confidence":0.68585470000000003931717174054938368499279022216796875},{"sentiment":"NEGATIVE","speaker":"A","text":"I wanted to prove my family wrong because I was written off, you know.","start":5669124,"end":5673675,"confidence":0.69521195000000002295337253599427640438079833984375},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, I was a nobody.","start":5673756,"end":5674477,"confidence":0.50520609999999999129016714505269192159175872802734375},{"sentiment":"NEGATIVE","speaker":"A","text":"I was going to die.","start":5674557,"end":5674925,"confidence":0.83637930000000004771010253534768708050251007080078125},{"sentiment":"NEGATIVE","speaker":"A","text":"I was going to die crook and all this, you know.","start":5674973,"end":5677153,"confidence":0.6723169700000000137407596412231214344501495361328125},{"sentiment":"NEGATIVE","speaker":"A","text":"I mean, and I just got to the stage when I was 20, I thought, fuck you.","start":5677201,"end":5682041,"confidence":0.884461500000000011567635738174431025981903076171875},{"sentiment":"NEGATIVE","speaker":"A","text":"Excuse my language.","start":5682842,"end":5683787,"confidence":0.55734570000000005496332278198678977787494659423828125},{"sentiment":"POSITIVE","speaker":"B","text":"No, it's okay.","start":5684204,"end":5684829,"confidence":0.5774936999999999986954435371444560587406158447265625},{"sentiment":"NEGATIVE","speaker":"A","text":"I'm not going to be that person that you see I am.","start":5685470,"end":5688643,"confidence":0.48776859999999999661923766325344331562519073486328125},{"sentiment":"NEUTRAL","speaker":"A","text":"And I see, I packed up and I left.","start":5690021,"end":5692200,"confidence":0.69021063999999998639367504438268952071666717529296875},{"sentiment":"NEUTRAL","speaker":"A","text":"I left them with nothing but the clothes on my back.","start":5692441,"end":5695190,"confidence":0.63859220000000005423856919151148758828639984130859375},{"sentiment":"NEGATIVE","speaker":"A","text":"I'm left with no qualifications whatsoever.","start":5704786,"end":5707345,"confidence":0.816517830000000000012505552149377763271331787109375},{"sentiment":"NEUTRAL","speaker":"B","text":"So she put, my strong will has got me out of this shit from my teenage days.","start":5731024,"end":5733624,"confidence":0.5825194000000000205119476959225721657276153564453125},{"sentiment":"NEUTRAL","speaker":"B","text":"When I turned 20 after my prison sentence, I left Edinburgh.","start":5733673,"end":5736899,"confidence":0.81758779999999997567527998398873023688793182373046875},{"sentiment":"NEGATIVE","speaker":"B","text":"I wanted to prove my family wrong.","start":5737284,"end":5738632,"confidence":0.54221474999999996757793496726662851870059967041015625},{"sentiment":"NEGATIVE","speaker":"B","text":"It was like a fuck you.","start":5738889,"end":5739836,"confidence":0.95842079999999996164916638008435256779193878173828125},{"sentiment":"NEGATIVE","speaker":"B","text":"I wasn't going to be the person everyone thought I was going to be.","start":5740189,"end":5742741,"confidence":0.5984397500000000480468997920979745686054229736328125},{"sentiment":"NEUTRAL","speaker":"B","text":"I left with nothing but the clothes on my back.","start":5743142,"end":5744690,"confidence":0.68282940000000003077929022765601985156536102294921875},{"sentiment":"NEGATIVE","speaker":"B","text":"I have no qualifications.","start":5744859,"end":5745435,"confidence":0.76997685000000004595932523443480022251605987548828125},{"sentiment":"NEUTRAL","speaker":"B","text":"And finally, are there triggers, places, smells, authority figures, institutions, or situations that you avoid?","start":5747548,"end":5755307,"confidence":0.58896523999999994547493997743004001677036285400390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Not really, because I've never\u2014 I mean, I've never been near a care situation.","start":5758648,"end":5763949,"confidence":0.51510190000000000143387524076388217508792877197265625},{"sentiment":"POSITIVE","speaker":"A","text":"My children have always had great upbringing, great education, you know what I mean?","start":5764482,"end":5769054,"confidence":0.9339271000000000100271790870465338230133056640625},{"sentiment":"POSITIVE","speaker":"A","text":"I've been such a strict father, but for the right reasons.","start":5769394,"end":5772384,"confidence":0.58233725999999996769673771268571726977825164794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":5772881,"end":5773153,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEGATIVE","speaker":"A","text":"And I've never been in that environment, and I've never had any social\u2014 I mean, I would not allow a social worker near my door.","start":5773859,"end":5780466,"confidence":0.7584569500000000186190618478576652705669403076171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":5781075,"end":5781316,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEGATIVE","speaker":"A","text":"You know, I mean, I have no trust, no faith in that profession.","start":5781396,"end":5785694,"confidence":0.90356975999999999960010654831421561539173126220703125},{"sentiment":"NEGATIVE","speaker":"A","text":"And I actually have a friend whose wife's a social worker, and I will not associate with her in any way, shape, or form.","start":5785870,"end":5791804,"confidence":0.915499150000000039284486774704419076442718505859375},{"sentiment":"NEGATIVE","speaker":"A","text":"And that's wrong.","start":5792702,"end":5793231,"confidence":0.89090239999999998321555949587491340935230255126953125},{"sentiment":"NEGATIVE","speaker":"A","text":"That's wrong for me to do so.","start":5793744,"end":5794931,"confidence":0.93499315000000005060343255536281503736972808837890625},{"sentiment":"NEUTRAL","speaker":"A","text":"And But it's a\u2014 [Speaker:MR RICHARD GARRIE] Sorry.","start":5796294,"end":5799395,"confidence":0.5557056700000000404315869673155248165130615234375},{"sentiment":"NEUTRAL","speaker":"B","text":"[Speaker:SCOUSE] It's okay to apologise.","start":5799395,"end":5800882,"confidence":0.67810559999999997504716020557680167257785797119140625},{"sentiment":"NEGATIVE","speaker":"B","text":"So I just got, um, not really, so I've never\u2014 sorry, not really, as I have never been near a care situation with my kids.","start":5826847,"end":5834314,"confidence":0.64837277000000004267832309778896160423755645751953125},{"sentiment":"POSITIVE","speaker":"B","text":"They've had a great upbringing and education.","start":5834635,"end":5836321,"confidence":0.9091279500000000179937842403887771070003509521484375},{"sentiment":"POSITIVE","speaker":"B","text":"I was a strict parent but for all the right reasons.","start":5836385,"end":5838938,"confidence":0.6813282000000000504513764099101535975933074951171875},{"sentiment":"NEGATIVE","speaker":"B","text":"I do not trust social workers.","start":5839436,"end":5840720,"confidence":0.9628910999999999997811528373858891427516937255859375},{"sentiment":"NEGATIVE","speaker":"B","text":"I will not let them near my doorstep.","start":5840816,"end":5842406,"confidence":0.7003693600000000518690512762987054884433746337890625},{"sentiment":"NEGATIVE","speaker":"B","text":"I have a friend who is a social worker and I will not associate myself with them.","start":5842807,"end":5846372,"confidence":0.92376303999999997973446852483903057873249053955078125},{"sentiment":"NEUTRAL","speaker":"A","text":"So my friend's wife she's a social worker.","start":5846436,"end":5849807,"confidence":0.85021347000000002669395371412974782288074493408203125},{"sentiment":"NEGATIVE","speaker":"A","text":"And I know it's wrong, but it's the whole stigma, the word social worker, you know what I mean?","start":5850193,"end":5857078,"confidence":0.84798779999999995826698295786627568304538726806640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":5857415,"end":5857463,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEGATIVE","speaker":"A","text":"And I've seen the destruction and chaos they've caused in many people's lives.","start":5857511,"end":5861572,"confidence":0.95923393999999995163108224005554802715778350830078125},{"sentiment":"NEGATIVE","speaker":"A","text":"I mean, I've looked at all these child abuse cases and Orkney and things that have happened, and the social workers have been to blame.","start":5861716,"end":5867976,"confidence":0.85277709999999995460484569775871932506561279296875},{"sentiment":"NEGATIVE","speaker":"A","text":"That's by the by, but what they've did to me personally, you know what I mean, Yeah, they can fuck off as far as I'm concerned.","start":5868666,"end":5876548,"confidence":0.8004772700000000185127646545879542827606201171875},{"sentiment":"NEGATIVE","speaker":"A","text":"The whole system is dead and buried and will never be resurrected in my life.","start":5876692,"end":5881879,"confidence":0.972523699999999990950527717359364032745361328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Never.","start":5882296,"end":5882633,"confidence":0.43164802000000002113466734954272396862506866455078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Can you just clarify something for me?","start":5909970,"end":5911534,"confidence":0.80843096999999997098740323053789325058460235595703125},{"sentiment":"NEUTRAL","speaker":"B","text":"You just stated that\u2014 oh, hold on.","start":5912856,"end":5914533,"confidence":0.61161060000000000425046664531691931188106536865234375},{"sentiment":"NEUTRAL","speaker":"B","text":"You said something then about like, um, if it's up to you, like about resurrecting something.","start":5918620,"end":5924478,"confidence":0.916661139999999985406020641676150262355804443359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, in relation to social work and social workers, what was that again?","start":5926560,"end":5930076,"confidence":0.77527639999999997666435547216678969562053680419921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Can you just repeat it?","start":5930124,"end":5930866,"confidence":0.7163189599999999490620439246413297951221466064453125},{"sentiment":"NEUTRAL","speaker":"A","text":"The only thing that's resurrected now is to speak to you about it.","start":5932243,"end":5934723,"confidence":0.8513058399999999803497985340072773396968841552734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, okay.","start":5934853,"end":5935404,"confidence":0.5817293500000000339156258633011020720005035400390625},{"sentiment":"NEGATIVE","speaker":"A","text":"Sorry, it would, it would be buried, gone.","start":5936765,"end":5939650,"confidence":0.6193138400000000043377212932682596147060394287109375},{"sentiment":"NEGATIVE","speaker":"A","text":"But I mean, you can probably hear from my tone, I'm getting so angry.","start":5941570,"end":5944120,"confidence":0.85523409999999999708819586885510943830013275146484375},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, just thinking about these people and what they've done, you know what I mean?","start":5944509,"end":5949366,"confidence":0.5142421999999999826513885636813938617706298828125},{"sentiment":"NEGATIVE","speaker":"A","text":"So many children have been scarred by this.","start":5951500,"end":5954792,"confidence":0.9616915999999999797864802530966699123382568359375},{"sentiment":"NEGATIVE","speaker":"A","text":"When I say I've lost a friend through this\u2014 yeah, I do apologise.","start":5954872,"end":5960395,"confidence":0.738547150000000041103476178250275552272796630859375},{"sentiment":"NEUTRAL","speaker":"A","text":"My condolences.","start":5960508,"end":5961150,"confidence":0.5363594000000000416861212215735577046871185302734375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, listen, that's years and years ago, but again, it's the life that could have been saved.","start":5961535,"end":5965245,"confidence":0.5159171000000000173457692653755657374858856201171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, of course.","start":5965790,"end":5966481,"confidence":0.5765856499999999495997826670645736157894134521484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Hold on, I'm just finishing up the punctuation and grammar on this and I'll read it back to you just to make sure everything's right.","start":6004804,"end":6012084,"confidence":0.77643114000000001961865336852497421205043792724609375},{"sentiment":"NEGATIVE","speaker":"B","text":"Just because we've gone over like quite a bit of the time period, so like I probably will lose the transcript on this.","start":6012581,"end":6017536,"confidence":0.6115093000000000333926664097816683351993560791015625},{"sentiment":"NEUTRAL","speaker":"B","text":"So I just want to make sure everything is crystal clear.","start":6017601,"end":6019733,"confidence":0.50402959999999996654196365852840244770050048828125},{"sentiment":"NEGATIVE","speaker":"B","text":"So I just put not really, as I've never been in a care situation with my kids.","start":6020150,"end":6023470,"confidence":0.61181859999999999022435304141254164278507232666015625},{"sentiment":"POSITIVE","speaker":"B","text":"They had a great upbringing and education.","start":6023983,"end":6025539,"confidence":0.92426379999999996872617202825495041906833648681640625},{"sentiment":"POSITIVE","speaker":"B","text":"I was a strict parent, but for all the right reasons.","start":6025587,"end":6027639,"confidence":0.710311059999999994118979884660802781581878662109375},{"sentiment":"NEGATIVE","speaker":"B","text":"I do not trust social workers.","start":6028153,"end":6029294,"confidence":0.9628910999999999997811528373858891427516937255859375},{"sentiment":"NEGATIVE","speaker":"B","text":"I will not let them near my doorstep.","start":6029342,"end":6030803,"confidence":0.7003693600000000518690512762987054884433746337890625},{"sentiment":"NEGATIVE","speaker":"B","text":"I had a friend whose wife is a social worker and I will not associate myself with them.","start":6031189,"end":6034739,"confidence":0.9135644400000000331374394590966403484344482421875},{"sentiment":"NEGATIVE","speaker":"B","text":"I know it's wrong, but it's the whole stigma of the word social worker.","start":6035140,"end":6037967,"confidence":0.89779050000000004683187171394820325076580047607421875},{"sentiment":"NEGATIVE","speaker":"B","text":"I've seen firsthand the effects that they've had on people's lives in regards to what's happened to me and the social workers' involvement.","start":6038417,"end":6044456,"confidence":0.5578914999999999846380660528666339814662933349609375},{"sentiment":"NEGATIVE","speaker":"B","text":"They can all fuck off for as I'm concerned.","start":6044761,"end":6046721,"confidence":0.92365019999999997679651642101816833019256591796875},{"sentiment":"POSITIVE","speaker":"B","text":"The only time it is resurrected in my life is speaking to you today.","start":6047106,"end":6050785,"confidence":0.50608087000000001598465360075351782143115997314453125},{"sentiment":"NEUTRAL","speaker":"B","text":"I have buried this.","start":6051283,"end":6052021,"confidence":0.5157907600000000147844048115075565874576568603515625},{"sentiment":"NEGATIVE","speaker":"B","text":"I'm angry with what has happened.","start":6052102,"end":6053515,"confidence":0.9741428500000000045844217311241663992404937744140625},{"sentiment":"NEUTRAL","speaker":"B","text":"To not only me but every other child.","start":6053612,"end":6055800,"confidence":0.72028879999999995131787500213249586522579193115234375},{"sentiment":"NEGATIVE","speaker":"B","text":"I lost a friend because of this.","start":6056251,"end":6057361,"confidence":0.92253923000000004339682391218957491219043731689453125},{"sentiment":"NEUTRAL","speaker":"B","text":"It was a long time ago, but this is a life that could have been saved.","start":6057474,"end":6060499,"confidence":0.52728529999999995681037034955807030200958251953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yep.","start":6062076,"end":6062141,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"NEUTRAL","speaker":"B","text":"And then finally, in relation to the impact of your life, what impact has this had on your life overall, and what do you think may have been different if it had not happened?","start":6062254,"end":6070635,"confidence":0.8348082999999999476159473488223738968372344970703125},{"sentiment":"NEUTRAL","speaker":"A","text":"What could have been different?","start":6072280,"end":6073113,"confidence":0.8327099700000000215283080251538194715976715087890625},{"sentiment":"POSITIVE","speaker":"A","text":"Well, hopefully nothing could have been different because I love the life I've got now.","start":6074820,"end":6079053,"confidence":0.96135724000000000177834635906037874519824981689453125},{"sentiment":"NEUTRAL","speaker":"A","text":"But I could have left.","start":6082177,"end":6082848,"confidence":0.6892146500000000397534449803060851991176605224609375},{"sentiment":"NEUTRAL","speaker":"A","text":"I could have been deprived of an education, and that's so important.","start":6082897,"end":6090541,"confidence":0.462393459999999978382589915781863965094089508056640625},{"sentiment":"POSITIVE","speaker":"A","text":"But because of my strong will, I mean, I've got a cracking job.","start":6093600,"end":6097295,"confidence":0.89272505000000001995630327655817382037639617919921875},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm in a senior management role now.","start":6097343,"end":6098796,"confidence":0.88055859999999996912123378933756612241268157958984375},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm on 80 grand a year, you know what I mean?","start":6099118,"end":6101991,"confidence":0.71046609999999998930064748492441140115261077880859375},{"sentiment":"POSITIVE","speaker":"A","text":"That's fantastic.","start":6102104,"end":6102814,"confidence":0.97070369999999994714556805774918757379055023193359375},{"sentiment":"NEUTRAL","speaker":"A","text":"I own my house, I've got cracking cars, and I don't want for nothing, and this is not about money, not about money at all.","start":6103139,"end":6110063,"confidence":0.45346140000000001446522901460411958396434783935546875},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":6110402,"end":6110611,"confidence":0.493618669999999981623517442130832932889461517333984375},{"sentiment":"NEUTRAL","speaker":"A","text":"But that's what the care system has done for me.","start":6111659,"end":6113223,"confidence":0.6636784000000000016683543435647152364253997802734375},{"sentiment":"POSITIVE","speaker":"A","text":"That's me that's done that for me, and only me.","start":6113352,"end":6116513,"confidence":0.61516654000000003943426918340264819562435150146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"That was the path I took when I turned 20, when I left Edinburgh, and I've done it mainly to prove my family wrong.","start":6117787,"end":6126333,"confidence":0.58834140000000001435864760424010455608367919921875},{"sentiment":"NEUTRAL","speaker":"B","text":"It's actually astounding how much spite can be such a motivating factor.","start":6135322,"end":6140519,"confidence":0.427028569999999996209538721814169548451900482177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Honestly, you've no idea.","start":6141150,"end":6142608,"confidence":0.528420749999999994628296917653642594814300537109375},{"sentiment":"NEUTRAL","speaker":"A","text":"I just didn't want to become a statistic, to be honest with you.","start":6149136,"end":6151236,"confidence":0.4971977499999999938751216177479363977909088134765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":6151600,"end":6151716,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"POSITIVE","speaker":"B","text":"So I just put, well, hopefully nothing but Nothing could have been different as I love the life I have right now, but I was deprived of an education, which is incredibly important.","start":6157244,"end":6190996,"confidence":0.7388612599999999641653403159580193459987640380859375},{"sentiment":"POSITIVE","speaker":"B","text":"However, because of my strict regime, I have done so well for myself.","start":6191349,"end":6194769,"confidence":0.94669217000000005501902933247038163244724273681640625},{"sentiment":"POSITIVE","speaker":"B","text":"I have a cracking job, nice cars, and a wonderful family.","start":6194866,"end":6197917,"confidence":0.98364039999999997032631426918669603765010833740234375},{"sentiment":"POSITIVE","speaker":"B","text":"This is all due to me, my actions, and my determination.","start":6198254,"end":6201417,"confidence":0.63286849999999994498267597009544260799884796142578125},{"sentiment":"NEUTRAL","speaker":"B","text":"I wanted to prove everyone wrong and prevent it being another statistic.","start":6201850,"end":6205816,"confidence":0.61227125000000004462208380573429167270660400390625},{"sentiment":"POSITIVE","speaker":"B","text":"Yep, spot on.","start":6206443,"end":6208016,"confidence":0.54538034999999995822150822277762927114963531494140625},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm just going to answer some questions now, which is just in relation to, for me, um, Do you know if there's any letters, photographs, reports, inquiry evidence, apologies, decisions, or previous correspondence made to support any evidence and supporting information what you've given today?","start":6210989,"end":6244900,"confidence":0.87565539999999997267110529719502665102481842041015625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, nothing at all.","start":6244950,"end":6246630,"confidence":0.58648480000000002831939127645455300807952880859375},{"sentiment":"POSITIVE","speaker":"A","text":"That's fine.","start":6246630,"end":6247590,"confidence":0.62647339999999995807655750468256883323192596435546875},{"sentiment":"NEUTRAL","speaker":"B","text":"No, nothing.","start":6247590,"end":6249310,"confidence":0.51980579999999998452864247155957855284214019775390625},{"sentiment":"NEUTRAL","speaker":"B","text":"Could any sibling, former resident, relative, friend, or professional provide a supporting statement?","start":6249310,"end":6254320,"confidence":0.909311699999999945021045277826488018035888671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Um, no, nobody, nobody was here.","start":6255410,"end":6258130,"confidence":0.5510534000000000265373500951682217419147491455078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, nobody was here.","start":6258130,"end":6259630,"confidence":0.5232031999999999793971028339001350104808807373046875},{"sentiment":"NEGATIVE","speaker":"A","text":"And, and I say because it's a taboo subject, you're not exactly going to come out homeless, started donating to your mum, you've been abused, are you?","start":6259630,"end":6264870,"confidence":0.752187970000000039050291888997890055179595947265625},{"sentiment":"NEUTRAL","speaker":"B","text":"No, of course not.","start":6264870,"end":6266490,"confidence":0.474833820000000017547137076689978130161762237548828125},{"sentiment":"NEUTRAL","speaker":"B","text":"So now it's just in relation to previous claims, application, or payments.","start":6266490,"end":6269970,"confidence":0.76515500000000002955857780762016773223876953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Have you previously made any civil claim, um, criminal injuries claim, a redress application, a complaint, police report, increase statement, or claim to any other scheme about this abuse?","start":6269970,"end":6281610,"confidence":0.58826190000000000424051904701627790927886962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"What you said, you're the first person I've talked about it in 40-odd years, so you're very privileged, I'll tell you.","start":6281610,"end":6286970,"confidence":0.50839489999999998293134240157087333500385284423828125},{"sentiment":"NEUTRAL","speaker":"B","text":"Oh yeah, very much.","start":6287450,"end":6288430,"confidence":0.61115766000000004698478051068377681076526641845703125},{"sentiment":"POSITIVE","speaker":"B","text":"I do feel very much So you've actually done such a fantastic job, if I'm being honest with you, Richard.","start":6288430,"end":6292964,"confidence":0.95634779999999997013304664505994878709316253662109375},{"sentiment":"POSITIVE","speaker":"B","text":"Like, this is something more obviously is a very distressing and traumatic thing to speak about, but you've been able to conduct yourself very eloquently and also express yourself and give such detailed description that, like, I know this might sound a bit crazy, but like, I'm actually looking forward to drafting this statement up because you've just provided so much information.","start":6293092,"end":6315161,"confidence":0.48948318000000001770644075804739259183406829833984375},{"sentiment":"POSITIVE","speaker":"B","text":"It's just going to be easy.","start":6315226,"end":6316139,"confidence":0.7934229999999999893844915277441032230854034423828125},{"sentiment":"POSITIVE","speaker":"B","text":"I'm going to be able to fly through this.","start":6316187,"end":6317886,"confidence":0.77578469999999999373585524153895676136016845703125},{"sentiment":"POSITIVE","speaker":"B","text":"So again, I am glad that you've been able to finally speak about this and be a little bit open.","start":6318720,"end":6326414,"confidence":0.94270324999999999260325012073735706508159637451171875},{"sentiment":"NEUTRAL","speaker":"B","text":"And obviously, as you stated, we're here to try and get you the recognition and also the acknowledgement and apology, what you do deserve.","start":6326624,"end":6334236,"confidence":0.4955769500000000160611079991213046014308929443359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Obviously, I know you stated that you haven't got any interest in relation to the money, but from what I can tell you now, that looking from our system and looking at provisional value of obviously your records, the statement what you've given today, you're estimated at a level 5.","start":6334609,"end":6354760,"confidence":0.67800830000000000818971557237091474235057830810546875},{"sentiment":"NEUTRAL","speaker":"B","text":"So that's anywhere between \u00a380,000 to \u00a3100,000.","start":6354760,"end":6358210,"confidence":0.87994369999999999532036554228398017585277557373046875},{"sentiment":"NEUTRAL","speaker":"B","text":"But that's obviously\u2014 I can't say for right now that that's a guaranteed figure.","start":6358540,"end":6363450,"confidence":0.57638350000000004857980684391804970800876617431640625},{"sentiment":"NEUTRAL","speaker":"B","text":"But that is something what we believe that this level is going to be at.","start":6364900,"end":6369810,"confidence":0.85165400000000002211919536421191878616809844970703125},{"sentiment":"NEUTRAL","speaker":"B","text":"But it will all be down to the Scottish Redress Panel.","start":6370040,"end":6372540,"confidence":0.8397957700000000524909182786359451711177825927734375},{"sentiment":"NEUTRAL","speaker":"A","text":"In relation to that anyway?","start":6372570,"end":6374190,"confidence":0.84657590000000004781810503118322230875492095947265625},{"sentiment":"NEGATIVE","speaker":"A","text":"It doesn't excite me.","start":6374190,"end":6375750,"confidence":0.96864229999999995612824932322837412357330322265625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, of course not.","start":6375750,"end":6377900,"confidence":0.474833820000000017547137076689978130161762237548828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Maybe 40 years ago it might have, you know what I mean?","start":6378070,"end":6379960,"confidence":0.81546010000000002104769691868568770587444305419921875},{"sentiment":"NEGATIVE","speaker":"A","text":"But now I don't give a shit really.","start":6380010,"end":6383100,"confidence":0.78211240000000004091162963959504850208759307861328125},{"sentiment":"NEUTRAL","speaker":"A","text":"I think what\u2014 you've no idea how this has made me feel now, just be talking to you.","start":6383790,"end":6388930,"confidence":0.5810104000000000379344555767602287232875823974609375},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm not going to go run and speak to my wife when I go back home, but I think through time I might.","start":6389070,"end":6394480,"confidence":0.71571810000000002371933760514366440474987030029296875},{"sentiment":"NEUTRAL","speaker":"B","text":"I might do that.","start":6394530,"end":6396770,"confidence":0.767580029999999968737256494932807981967926025390625},{"sentiment":"NEUTRAL","speaker":"B","text":"I think it's one of those, I think now, like, not only for this for you isn't mainly to get anything back is in form of a compensation.","start":6396770,"end":6404516,"confidence":0.7248121499999999883812051848508417606353759765625},{"sentiment":"POSITIVE","speaker":"B","text":"I feel as though this is perfect for you in regards to your closure.","start":6404950,"end":6408691,"confidence":0.94557849999999998846789139861357398331165313720703125},{"sentiment":"POSITIVE","speaker":"B","text":"I feel like now that you've been able to take a detailed account of what happened, and obviously it's a bit easier speaking to me today because you can't put a name to my face.","start":6409124,"end":6420203,"confidence":0.51795230000000003212079491277108900249004364013671875},{"sentiment":"NEGATIVE","speaker":"B","text":"No, sorry, you can't put a face to my name.","start":6420363,"end":6422226,"confidence":0.6974424999999999652544602213311009109020233154296875},{"sentiment":"NEUTRAL","speaker":"B","text":"So yeah, it's one of those where like you probably would feel a bit more comfortable to speaking about it and being able to talk.","start":6422354,"end":6429560,"confidence":0.62593310000000002002451537919114343822002410888671875},{"sentiment":"POSITIVE","speaker":"B","text":"And obviously, as I said, I'm very grateful for you to be able to do that, not only just for obviously my job and being able to do this for you, but also I'm thankful that you've done it for not for yourself really, because I feel as though this would be the start of something for you where you'd be able to\u2014 Well, I've been interested in it.","start":6429560,"end":6447260,"confidence":0.93965715000000005208136144574382342398166656494140625},{"sentiment":"NEGATIVE","speaker":"A","text":"I mean, to be honest with you, I don't think anybody's ever going to be alive that's caused any of this, and I don't think any repercussions is ever going to happen to these guys.","start":6447260,"end":6456600,"confidence":0.91766519999999995871320379592361859977245330810546875},{"sentiment":"NEUTRAL","speaker":"A","text":"And I've accepted that, you know what I mean?","start":6457043,"end":6458537,"confidence":0.67696630000000002080895455947029404342174530029296875},{"sentiment":"POSITIVE","speaker":"A","text":"But I think what makes me happy is that the government has realised there's been a problem.","start":6460160,"end":6465077,"confidence":0.84144633999999995932483898286591283977031707763671875},{"sentiment":"NEUTRAL","speaker":"A","text":"[Speaker] Of course.","start":6465077,"end":6465960,"confidence":0.826923199999999969378450259682722389698028564453125},{"sentiment":"NEUTRAL","speaker":"A","text":"[Speaker] A bit late, but I mean, hopefully now the kids that are going on my journey, you know what I mean, that's what it is, it's been my journey, they'll get the care and the need and thrive, you know what I mean, that I never got.","start":6465960,"end":6480262,"confidence":0.54568450000000001676170313658076338469982147216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"[Speaker] Yeah.","start":6480262,"end":6480986,"confidence":0.79770070000000004029061528854072093963623046875},{"sentiment":"NEUTRAL","speaker":"B","text":"[Speaker] And that matters.","start":6480986,"end":6482449,"confidence":0.83174555999999999489347146663931198418140411376953125},{"sentiment":"POSITIVE","speaker":"B","text":"Believe me, that matters.","start":6482730,"end":6484190,"confidence":0.7692963999999999913370629656128585338592529296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Of course.","start":6484190,"end":6484690,"confidence":0.5551795999999999953189444568124599754810333251953125},{"sentiment":"POSITIVE","speaker":"B","text":"And you've done an absolute fantastic job in raising your family as well, especially considering everything what you've been through.","start":6484690,"end":6490140,"confidence":0.9579243699999999694938423999701626598834991455078125},{"sentiment":"POSITIVE","speaker":"B","text":"Obviously, something you should be very, very proud of what you've managed to do.","start":6490230,"end":6493940,"confidence":0.92372054000000003437520490479073487222194671630859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":6494330,"end":6494470,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"POSITIVE","speaker":"A","text":"I suppose if anything, I can thank for what happened to me for that.","start":6494470,"end":6497470,"confidence":0.76478195000000004366569328340119682252407073974609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":6497470,"end":6498570,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"In a perverse kind of way.","start":6498570,"end":6500220,"confidence":0.60225399999999995603872093852260150015354156494140625},{"sentiment":"POSITIVE","speaker":"B","text":"Well, really, it's more of thanking yourself that you was able to have that, you know, that mental fortitude to be able to tell yourself that you've got a plan I'm going to stick with it and I'm going to show everyone that obviously you deserve better.","start":6500610,"end":6512721,"confidence":0.70682780000000000608650907452101819217205047607421875},{"sentiment":"POSITIVE","speaker":"B","text":"And you did get better, then that was all from your own doing.","start":6513266,"end":6517086,"confidence":0.768944559999999999178044163272716104984283447265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Like, you became, obviously, um, without, um, sounding a bit too much like, at the end of the day, um, you, you are older than me, but you became your own, your own man essentially at that time.","start":6517214,"end":6527484,"confidence":0.77680570000000004338147618909715674817562103271484375},{"sentiment":"NEUTRAL","speaker":"B","text":"No guidance, nothing at all.","start":6527629,"end":6529602,"confidence":0.50486050000000004533973196885199286043643951416015625},{"sentiment":"NEGATIVE","speaker":"B","text":"And a lot of people within this Scottish region has not been able to do that.","start":6529795,"end":6534834,"confidence":0.61199455999999996524962853072793222963809967041015625},{"sentiment":"NEUTRAL","speaker":"B","text":"And I can is that right?","start":6534914,"end":6536680,"confidence":0.62727089999999996461355067367549054324626922607421875},{"sentiment":"NEUTRAL","speaker":"B","text":"I can imagine.","start":6536920,"end":6537482,"confidence":0.6247310999999999836518327356316149234771728515625},{"sentiment":"NEGATIVE","speaker":"B","text":"Yeah, it could have gone a lot worse.","start":6537899,"end":6539922,"confidence":0.91753790000000001736424337650532834231853485107421875},{"sentiment":"POSITIVE","speaker":"B","text":"You've probably got one of the best outcomes I've ever seen so far coming from this.","start":6539970,"end":6545844,"confidence":0.98033340000000002145696953448350541293621063232421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":6546181,"end":6546406,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"POSITIVE","speaker":"B","text":"Which in a little way, obviously, you probably may feel a little bit lucky from the outcome.","start":6546727,"end":6552408,"confidence":0.64805889999999999329105548895313404500484466552734375},{"sentiment":"NEUTRAL","speaker":"A","text":"I do, yeah, I do.","start":6552890,"end":6554045,"confidence":0.5086131000000000401684019379899837076663970947265625},{"sentiment":"NEUTRAL","speaker":"A","text":"And as I say, if I had done education at school and I'd done mainstream school, I don't know where I would be.","start":6555136,"end":6560882,"confidence":0.56575036000000000768750396673567593097686767578125},{"sentiment":"NEUTRAL","speaker":"A","text":"I'd probably be still in Edinburgh.","start":6560914,"end":6561364,"confidence":0.81930689999999994910240275203250348567962646484375},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know.","start":6561300,"end":6562420,"confidence":0.56667310000000004066578185302205383777618408203125},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know.","start":6562420,"end":6562940,"confidence":0.56667310000000004066578185302205383777618408203125},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't even want to think what happened then, you know.","start":6563480,"end":6566100,"confidence":0.86988969999999998794493194509414024651050567626953125},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, it didn't happen, and what did happen I've had to deal with, and again, I've done a bloody good job of it.","start":6566100,"end":6572310,"confidence":0.448070259999999997990727251817588694393634796142578125},{"sentiment":"NEUTRAL","speaker":"B","text":"I know I have.","start":6572540,"end":6573630,"confidence":0.6445688000000000528189048054628074169158935546875},{"sentiment":"POSITIVE","speaker":"B","text":"You've done a fantastic job, I must admit, honestly.","start":6573840,"end":6576000,"confidence":0.96251929999999996656612211154424585402011871337890625},{"sentiment":"POSITIVE","speaker":"B","text":"Thank you.","start":6576000,"end":6577080,"confidence":0.8529649999999999732125388618442229926586151123046875},{"sentiment":"NEUTRAL","speaker":"B","text":"So we're literally just near the last few questions now, yeah, and we should be able to fly through.","start":6577080,"end":6582210,"confidence":0.50521724999999995109334349763230420649051666259765625},{"sentiment":"NEUTRAL","speaker":"B","text":"But just in relation to that past question, what I asked, did you receive any payment, apology, settlement, or decision, or any signed waivers waiver or discharge, and do you have any copies?","start":6582500,"end":6591918,"confidence":0.86534440000000001358415602226159535348415374755859375},{"sentiment":"NEUTRAL","speaker":"B","text":"Nope, nothing at all, nothing.","start":6592373,"end":6594000,"confidence":0.557616349999999982856024871580302715301513671875},{"sentiment":"NEUTRAL","speaker":"B","text":"Nope.","start":6594309,"end":6594455,"confidence":0.48655769999999998187689698170288465917110443115234375},{"sentiment":"NEUTRAL","speaker":"B","text":"So now it's just for the reason for applying.","start":6594959,"end":6596228,"confidence":0.78425204999999997834692067044670693576335906982421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Why are you applying to the Scottish Readjust Scheme, and what would you like to come from telling your storey today?","start":6597520,"end":6602058,"confidence":0.8927581300000000386063447876949794590473175048828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Education.","start":6604696,"end":6605248,"confidence":0.66585850000000001980282604563399218022823333740234375},{"sentiment":"NEUTRAL","speaker":"A","text":"But I think, I think that's out there already.","start":6606173,"end":6607552,"confidence":0.78827020000000003197015985278994776308536529541015625},{"sentiment":"NEUTRAL","speaker":"A","text":"I think that's why they've created this scheme.","start":6607617,"end":6609354,"confidence":0.6193030999999999952621010379516519606113433837890625},{"sentiment":"NEGATIVE","speaker":"A","text":"I think whoever reads this, I don't think they'll be shocked by it because they'll have read a lot worse.","start":6611384,"end":6615664,"confidence":0.84905980000000003116156221949495375156402587890625},{"sentiment":"NEUTRAL","speaker":"A","text":"But now is the time to do it.","start":6618235,"end":6620983,"confidence":0.52062920000000001419238060407224111258983612060546875},{"sentiment":"NEUTRAL","speaker":"A","text":"You just\u2014 I just say nobody can be punished for this, but it's just the time, you know what I mean?","start":6621112,"end":6629694,"confidence":0.515949369999999962743686410249210894107818603515625},{"sentiment":"NEGATIVE","speaker":"A","text":"If you had spoke to me 2 years ago, I would have told you piss off, absolutely no chance, you know what I mean?","start":6630289,"end":6634186,"confidence":0.80290680000000003158078243359341286122798919677734375},{"sentiment":"NEUTRAL","speaker":"A","text":"But the time in my life now, I'm nearly 60, you know what I mean?","start":6634397,"end":6637441,"confidence":0.73562545000000001405027205692022107541561126708984375},{"sentiment":"POSITIVE","speaker":"A","text":"And I feel now I should, and it's just time.","start":6637636,"end":6641328,"confidence":0.642967300000000019366552805877290666103363037109375},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, the time is right.","start":6641430,"end":6642656,"confidence":0.6884616599999999753123347545624710619449615478515625},{"sentiment":"POSITIVE","speaker":"A","text":"It really is right to do that.","start":6643221,"end":6644609,"confidence":0.62619579999999996910986510556540451943874359130859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, and it should be.","start":6644980,"end":6645706,"confidence":0.6405442999999999553750740233226679265499114990234375},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, I should be shouting it from the roof.","start":6645803,"end":6647772,"confidence":0.58685905000000004871907322012702934443950653076171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":6648385,"end":6648579,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"In a strange kind of way, you know what I mean?","start":6648885,"end":6651641,"confidence":0.6982161000000000061760374592267908155918121337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"But\u2014 The next question would be, what would an acknowledgement mean to you, Richard?","start":6651886,"end":6696130,"confidence":0.892361460000000050740709411911666393280029296875},{"sentiment":"NEGATIVE","speaker":"A","text":"I think now it'd be pretty much meaningless, to be honest with you.","start":6697543,"end":6702055,"confidence":0.66925069999999997616413338619167916476726531982421875},{"sentiment":"NEUTRAL","speaker":"A","text":"It's like the horse is bolted, you know what I mean, after the steel door's been left open.","start":6702135,"end":6705636,"confidence":0.56504900000000002346922656215610913932323455810546875},{"sentiment":"NEGATIVE","speaker":"A","text":"It's happened because none of the people\u2014 again, none of the people involved will ever have a repercussion of what they've done.","start":6706149,"end":6715029,"confidence":0.676378900000000005121592039358802139759063720703125},{"sentiment":"NEGATIVE","speaker":"A","text":"So they can stand on the highest hill in the world and shout, \"I'm sorry, Richard.\" I just laugh at them, you know what I mean?","start":6718339,"end":6725296,"confidence":0.444407759999999985023322324195760302245616912841796875},{"sentiment":"NEGATIVE","speaker":"A","text":"Because it's somebody apologising that hasn't been through that, that hasn't, I'm presuming, you know what I mean, they're just reading my storey.","start":6729172,"end":6736432,"confidence":0.5160622599999999948749973555095493793487548828125},{"sentiment":"NEUTRAL","speaker":"A","text":"And that's what it is, it's my life they're reading.","start":6737239,"end":6739302,"confidence":0.58948860000000002923314923464204184710979461669921875},{"sentiment":"NEUTRAL","speaker":"A","text":"So I think it'd be kind of, I don't think they should apologise on behalf of somebody else.","start":6740058,"end":6745915,"confidence":0.62365097000000002669395371412974782288074493408203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Else, but somebody has to take ownership from it.","start":6746205,"end":6748081,"confidence":0.7733746999999999705011077821836806833744049072265625},{"sentiment":"NEUTRAL","speaker":"B","text":"I understand that.","start":6748391,"end":6749223,"confidence":0.64772739999999995319512891001068055629730224609375},{"sentiment":"NEGATIVE","speaker":"B","text":"But it is meaningless now.","start":6779016,"end":6779946,"confidence":0.732938050000000007599965101690031588077545166015625},{"sentiment":"NEGATIVE","speaker":"B","text":"It is meaningless now, to be honest with you.","start":6780299,"end":6782176,"confidence":0.58221069999999996991135731150279752910137176513671875},{"sentiment":"NEGATIVE","speaker":"B","text":"It's happened now, and none of the people who were responsible will ever be accountable.","start":6782224,"end":6786139,"confidence":0.91425089999999997747437419093330390751361846923828125},{"sentiment":"NEUTRAL","speaker":"B","text":"You can stand on the highest hill and shout, sorry Richard, I would just laugh at that.","start":6786572,"end":6789604,"confidence":0.5075372000000000216601847569108940660953521728515625},{"sentiment":"NEUTRAL","speaker":"B","text":"I would understand that.","start":6790085,"end":6790823,"confidence":0.6973135999999999778964365759748034179210662841796875},{"sentiment":"NEGATIVE","speaker":"B","text":"I understand that someone has to take ownership, but those responsible will never face the consequences.","start":6791048,"end":6795283,"confidence":0.71474559999999998094466491238563321530818939208984375},{"sentiment":"NEGATIVE","speaker":"A","text":"Yep, yeah, it's too late.","start":6795861,"end":6797481,"confidence":0.49537379999999997526316519724787212908267974853515625},{"sentiment":"NEGATIVE","speaker":"A","text":"It's far too late to be doing this, something that happened all these years ago.","start":6797658,"end":6800807,"confidence":0.8562486000000000263554511548136360943317413330078125},{"sentiment":"NEUTRAL","speaker":"B","text":"And finally, is there anything else you want Rejoice Scotland to understand about what happened or the harm that you have lived with?","start":6810896,"end":6816728,"confidence":0.496785819999999989082795082140364684164524078369140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Again, I revert back to the previous question.","start":6818754,"end":6820597,"confidence":0.8630912299999999870436795390560291707515716552734375},{"sentiment":"NEUTRAL","speaker":"A","text":"What are they going to do with it?","start":6821102,"end":6822195,"confidence":0.84683900000000000840572056404198519885540008544921875},{"sentiment":"NEGATIVE","speaker":"A","text":"Ken, are they going to say, oh, we're so sorry?","start":6823340,"end":6824840,"confidence":0.5793730999999999742300360594526864588260650634765625},{"sentiment":"NEGATIVE","speaker":"A","text":"Hear it again, it's just bollocks as far as I'm concerned, you know.","start":6824880,"end":6828720,"confidence":0.8568635000000000001563194018672220408916473388671875},{"sentiment":"NEGATIVE","speaker":"A","text":"I mean, somebody who's in their 30s and their 40s trying to deal with something that happened 30 years ago, it's\u2014 they're doing it as a job.","start":6828720,"end":6835340,"confidence":0.495446439999999987957579605790670029819011688232421875},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, Ken, they don't care.","start":6836060,"end":6838660,"confidence":0.50625335999999998559673031195416115224361419677734375},{"sentiment":"NEUTRAL","speaker":"A","text":"They'll go to bed tonight and they'll sleep, no problem.","start":6838660,"end":6840980,"confidence":0.574272749999999998493649400188587605953216552734375},{"sentiment":"NEUTRAL","speaker":"A","text":"What happened to me, they\u2014 you know, I mean, it's just a job to them, that's all it is.","start":6840980,"end":6845080,"confidence":0.6796003999999999933834260446019470691680908203125},{"sentiment":"NEGATIVE","speaker":"A","text":"They've not experienced what I've went through, and for them to try and\u2014 and then for them to try and do something about that now, well As I say, it's too late.","start":6845080,"end":6852867,"confidence":0.5502702999999999899927161095547489821910858154296875},{"sentiment":"NEGATIVE","speaker":"A","text":"Far too late.","start":6853509,"end":6854101,"confidence":0.6724143000000000203186800717958249151706695556640625},{"sentiment":"NEGATIVE","speaker":"A","text":"And again, I think that's just a bit of resentment on my behalf there.","start":6855962,"end":6858577,"confidence":0.785060300000000044207126848050393164157867431640625},{"sentiment":"NEUTRAL","speaker":"B","text":"[Speaker] Yeah.","start":6858577,"end":6859288,"confidence":0.79770070000000004029061528854072093963623046875},{"sentiment":"NEUTRAL","speaker":"B","text":"So again, I refer back to the previous question.","start":6888980,"end":6891125,"confidence":0.8636443000000000314031467496533878147602081298828125},{"sentiment":"NEUTRAL","speaker":"B","text":"What can you do about it?","start":6891190,"end":6892029,"confidence":0.79031664000000001468748678234987892210483551025390625},{"sentiment":"NEGATIVE","speaker":"B","text":"You can say sorry, but it means nothing.","start":6892142,"end":6894271,"confidence":0.7887214000000000169166014529764652252197265625},{"sentiment":"NEGATIVE","speaker":"B","text":"A load of bollocks for them to now only start trying to do something about it.","start":6894416,"end":6898256,"confidence":0.886681559999999979737594912876375019550323486328125},{"sentiment":"NEGATIVE","speaker":"B","text":"It's too late.","start":6898369,"end":6899095,"confidence":0.67313933000000003570306716937921009957790374755859375},{"sentiment":"NEGATIVE","speaker":"A","text":"Again, this may just be, just be my resentment on behalf of the care system.","start":6899433,"end":6904379,"confidence":0.7778205000000000257642795986612327396869659423828125},{"sentiment":"NEGATIVE","speaker":"B","text":"Those that are meant to care have failed.","start":6911735,"end":6913641,"confidence":0.75871020000000000127471366795361973345279693603515625},{"sentiment":"NEUTRAL","speaker":"B","text":"I just added that.","start":6921299,"end":6924599,"confidence":0.76594364999999997589696931754588149487972259521484375},{"sentiment":"NEUTRAL","speaker":"B","text":"So finally, Richard, it's just a closing\u2014 well, a closing and welfare cheque.","start":6925469,"end":6928619,"confidence":0.74590707000000000537198729944066144526004791259765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Is there anything important that we have not covered our wording that you wanted to handle correctly?","start":6929040,"end":6933041,"confidence":0.52449369999999995162198729303781874477863311767578125},{"sentiment":"POSITIVE","speaker":"A","text":"No, no, you've been absolutely fantastic.","start":6933836,"end":6936058,"confidence":0.895974339999999980221900841570459306240081787109375},{"sentiment":"POSITIVE","speaker":"B","text":"You've delivered this like absolutely fantastic.","start":6936204,"end":6938215,"confidence":0.9597900999999999793743654663558118045330047607421875},{"sentiment":"NEUTRAL","speaker":"B","text":"How are you feeling after discussing this, and do you feel safe to end the call?","start":6949490,"end":6952362,"confidence":0.8719302399999999675372919227811507880687713623046875},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, yeah, no, no, I'm not\u2014 I feel good actually.","start":6953362,"end":6956169,"confidence":0.91243320000000005531859414986683987081050872802734375},{"sentiment":"POSITIVE","speaker":"A","text":"I feel good.","start":6956542,"end":6956878,"confidence":0.9670381999999999589334720440092496573925018310546875},{"sentiment":"NEUTRAL","speaker":"A","text":"I feel, and yeah, it's your job, I feel you've listened and you've extracted the right information.","start":6957359,"end":6962582,"confidence":0.63340589999999996617674469234771095216274261474609375},{"sentiment":"NEUTRAL","speaker":"A","text":"You know what I mean?","start":6963576,"end":6963880,"confidence":0.67174845999999999168750264288973994553089141845703125},{"sentiment":"NEUTRAL","speaker":"A","text":"You're not a robot.","start":6964217,"end":6965066,"confidence":0.6254865499999999745028844699845649302005767822265625},{"sentiment":"POSITIVE","speaker":"A","text":"You're, yeah, yeah, I feel you've got compassion behind you.","start":6965354,"end":6969104,"confidence":0.61255610000000004777831463798065669834613800048828125},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, it's made this whole process far easier.","start":6969985,"end":6972389,"confidence":0.91578689999999995929869101018994115293025970458984375},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, we're here to try and get the best possible outcome for you.","start":6973190,"end":6976539,"confidence":0.7899621999999999477637402378604747354984283447265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, yeah.","start":6976635,"end":6977324,"confidence":0.493536470000000004887397153652273118495941162109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Obviously most of the time, um, you're not alone being the one who, but with saying like the money means nothing like a lot of people feel the same.","start":6977452,"end":6986318,"confidence":0.5788413999999999504098013858310878276824951171875},{"sentiment":"NEUTRAL","speaker":"B","text":"And it is, yeah, it is more obviously the acknowledgement and the more of the panel admitting fault and taking accountability more than anything.","start":6986495,"end":6996758,"confidence":0.72838630000000004205418235869728960096836090087890625},{"sentiment":"NEUTRAL","speaker":"A","text":"I think they've done that already by creating this system.","start":6997433,"end":7000645,"confidence":0.652994749999999957168483888381160795688629150390625},{"sentiment":"NEGATIVE","speaker":"A","text":"They know there's been problems, you know what I mean?","start":7001529,"end":7003697,"confidence":0.555908300000000021867663235752843320369720458984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":7004083,"end":7004581,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEGATIVE","speaker":"A","text":"But to the extent I don't think they do, and I don't think they ever will know.","start":7004661,"end":7007504,"confidence":0.52182454000000000338133077093516476452350616455078125},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't think you'll speak to half the people involved to be honest with you.","start":7007937,"end":7010870,"confidence":0.62608980000000002963389533761073835194110870361328125},{"sentiment":"NEGATIVE","speaker":"A","text":"A lot of them have been dead by now, so you have no idea the true extent.","start":7011350,"end":7015690,"confidence":0.6323301999999999534196604145108722150325775146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"This is just a statistics exercise for them.","start":7015690,"end":7017810,"confidence":0.4909641000000000143899114846135489642620086669921875},{"sentiment":"NEUTRAL","speaker":"B","text":"That's all this is.","start":7018010,"end":7018750,"confidence":0.72435755000000001668780669206171296536922454833984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, and we're gonna\u2014 when it comes in next year, there's also going to be the Church of England scheme.","start":7019290,"end":7025350,"confidence":0.8314712600000000453093207397614605724811553955078125},{"sentiment":"NEUTRAL","speaker":"B","text":"So really, yeah, so it's going to be even much.","start":7025730,"end":7027820,"confidence":0.5890476000000000045275783122633583843708038330078125},{"sentiment":"NEGATIVE","speaker":"B","text":"And with the Scotland one, obviously the storeys that have been detailed to us so far, obviously quite traumatic, I imagine, just not only for the people to have experienced it, but just even ourselves, just to hear anything.","start":7028330,"end":7043410,"confidence":0.8335521999999999653852000847109593451023101806640625},{"sentiment":"NEGATIVE","speaker":"B","text":"It is a shocking thing.","start":7043560,"end":7044560,"confidence":0.74410986999999995106236383435316383838653564453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":7045260,"end":7045940,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"With the individually assessed Scottish redress applications, you get that, you get \u00a3100,000, because obviously, because they understand the severity of what's going on.","start":7045940,"end":7054620,"confidence":0.5722275999999999473999423571513034403324127197265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":7054620,"end":7055400,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"With the Church of England scheme, it's \u00a3600,000.","start":7055400,"end":7059580,"confidence":0.86017980000000004991989044356159865856170654296875},{"sentiment":"NEGATIVE","speaker":"B","text":"So it shows you\u2014 yeah, exactly, it shows you how severe basically that's going to be.","start":7059580,"end":7064476,"confidence":0.74084870000000002665530018930439837276935577392578125},{"sentiment":"NEUTRAL","speaker":"B","text":"So obviously that's something more.","start":7065300,"end":7067048,"confidence":0.65449619999999997244088945080875419080257415771484375},{"sentiment":"NEGATIVE","speaker":"B","text":"At the end of the day, the role, what we're doing here, it's the job satisfaction obviously outweighs the storeys that we hear because what we know is that we're obviously doing a job to try and make, trying to give closure to a part of your life which obviously is very troubling.","start":7069150,"end":7086478,"confidence":0.7134818000000000548510570297366939485073089599609375},{"sentiment":"NEUTRAL","speaker":"B","text":"And obviously if we're able to get you any compensation in relation to that, Brilliant.","start":7087402,"end":7091400,"confidence":0.578241400000000016490275811520405113697052001953125},{"sentiment":"NEUTRAL","speaker":"B","text":"But obviously, yeah, it's just a bonus on top of it.","start":7091400,"end":7095200,"confidence":0.571794750000000018275159163749776780605316162109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, more than anything, what we found is that the people who we're speaking to, they'd rather obviously know for sure that they're going to get this form of acknowledgement and to know that someone's being held accountable for it.","start":7095200,"end":7107500,"confidence":0.661204759999999946984416965278796851634979248046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, yeah.","start":7107500,"end":7108500,"confidence":0.493536470000000004887397153652273118495941162109375},{"sentiment":"NEUTRAL","speaker":"B","text":"And so is there someone you can contact for support, or would you like any support service details?","start":7108500,"end":7112800,"confidence":0.87231873999999998137155898803030140697956085205078125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I've got\u2014 I'm gonna meet a couple of colleagues now down at the bar.","start":7112800,"end":7115000,"confidence":0.83379996000000000666574351271265186369419097900390625},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm gonna have a gin and tonic.","start":7115000,"end":7115980,"confidence":0.59626199999999995871036162498057819902896881103515625},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm gonna go Chinese tonight.","start":7116200,"end":7117550,"confidence":0.5225921000000000038454572859336622059345245361328125},{"sentiment":"POSITIVE","speaker":"A","text":"I'm over in Ireland on business, so yeah, I'm absolutely fine.","start":7117550,"end":7120950,"confidence":0.87760925000000000739674987926264293491840362548828125},{"sentiment":"NEGATIVE","speaker":"A","text":"But certainly I'll probably not sleep much tonight either, but again, that's just standard for me.","start":7120950,"end":7125760,"confidence":0.589257499999999989626076057902537286281585693359375},{"sentiment":"NEUTRAL","speaker":"A","text":"And but all told, no, I'm not gonna jump off the windowsill.","start":7126330,"end":7129450,"confidence":0.57945999999999997509547711160848848521709442138671875},{"sentiment":"POSITIVE","speaker":"A","text":"And for my kids later on\u2014 and actually one of my kids is here, he's one of my colleagues\u2014 so no, it's just I'm fine, absolutely fine.","start":7129450,"end":7136830,"confidence":0.872820499999999999118927007657475769519805908203125},{"sentiment":"POSITIVE","speaker":"B","text":"No problem.","start":7136830,"end":7137690,"confidence":0.6486826999999999454615817739977501332759857177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"What are you gonna offer the Chinese?","start":7137690,"end":7138520,"confidence":0.76662310000000000176356707015656866133213043212890625},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know yet, I've never been to a Chinese in Ireland, so see what happens.","start":7139190,"end":7142170,"confidence":0.7356141000000000484959628010983578860759735107421875},{"sentiment":"NEUTRAL","speaker":"B","text":"And see what the crack is like.","start":7143219,"end":7144850,"confidence":0.71112436000000001090626255972892977297306060791015625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, yeah, there you go.","start":7144899,"end":7146272,"confidence":0.56665193999999996510297251006704755127429962158203125},{"sentiment":"POSITIVE","speaker":"B","text":"Well, I hope they have a lovely evening.","start":7147127,"end":7148500,"confidence":0.96541149999999997799449147350969724357128143310546875},{"sentiment":"NEUTRAL","speaker":"B","text":"But this is just the final question now, Richard.","start":7148613,"end":7151116,"confidence":0.81684789999999996013002601102925837039947509765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Has the next steps been explained to you?","start":7151439,"end":7153038,"confidence":0.8824305999999999539085138167138211429119110107421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Not really, no, to be honest with you, no.","start":7154510,"end":7156111,"confidence":0.65346070000000000543849409950780682265758514404296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay, I will, um, what I'm going to do is I'm now going to explain the next step to you.","start":7156612,"end":7160897,"confidence":0.879389760000000020312427295721136033535003662109375},{"sentiment":"NEUTRAL","speaker":"B","text":"So I'm just going to answer that as yes.","start":7161285,"end":7163405,"confidence":0.70423716000000002868119963750359602272510528564453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, so what will happen now is that I'm going to go away and I'm going to obviously draught your witness statement.","start":7163809,"end":7170621,"confidence":0.70007527000000002725954573179478757083415985107421875},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm going to make it detailed, going to detail it within your first-person narrative.","start":7170686,"end":7177589,"confidence":0.73830329999999999568416342299315147101879119873046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yep.","start":7178167,"end":7178328,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Because obviously this is your witness statement.","start":7178713,"end":7180383,"confidence":0.58388680000000003911253543265047483146190643310546875},{"sentiment":"NEUTRAL","speaker":"B","text":"I am then going to go through and I'm going to corroborate what you've said within this witness statement today, and I'm going to match it with the GP records, what we've collected.","start":7181138,"end":7188491,"confidence":0.89259105999999999170313458307646214962005615234375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yep.","start":7188668,"end":7188780,"confidence":0.56065536000000004701604439105722121894359588623046875},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm going to match it with your childcare records, what we've collected, that being from Edinburgh City Council.","start":7188844,"end":7193709,"confidence":0.8882529999999999592574795315158553421497344970703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Council, and also from the institution care setting called CMAB Care and Education.","start":7193790,"end":7199354,"confidence":0.90896969999999999156869989747065119445323944091796875},{"sentiment":"NEUTRAL","speaker":"B","text":"And following that, I will then make a bundle which will provide an exhibit sheet.","start":7200140,"end":7204631,"confidence":0.90888919999999995269490682403557002544403076171875},{"sentiment":"NEUTRAL","speaker":"B","text":"It will provide an exhibit bundle of all relevant records which obviously corroborate what you've said today.","start":7204968,"end":7209939,"confidence":0.588527739999999965903043630532920360565185546875},{"sentiment":"NEUTRAL","speaker":"B","text":"And once that has been drafted and been completed, it is going to be sent to you directly at the email address what we have on file, which is richard@scouselaw.co.uk.","start":7210645,"end":7219465,"confidence":0.89172430000000002525695208532852120697498321533203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Adampervs.com.","start":7219706,"end":7221084,"confidence":0.730134300000000013852741176378913223743438720703125},{"sentiment":"NEUTRAL","speaker":"B","text":"That's correct.","start":7221228,"end":7221853,"confidence":0.50892539999999997224477965573896653950214385986328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, and so that'll be sent to over to you to have a look at, um, and for you to sign.","start":7222286,"end":7226821,"confidence":0.8960385299999999997311306287883780896663665771484375},{"sentiment":"NEUTRAL","speaker":"B","text":"And you sign and obviously just state that the information in the witness statement detailed is, um, correct, um, and the best of your ability.","start":7227237,"end":7235026,"confidence":0.67258435000000005299369831845979206264019012451171875},{"sentiment":"NEUTRAL","speaker":"B","text":"And once you've sent that back to us, we'll be then in a position where we'll have a WhatsApp meeting with you.","start":7235811,"end":7242477,"confidence":0.89649146999999995699681676342152059078216552734375},{"sentiment":"NEGATIVE","speaker":"B","text":"The meeting won't be with me, unfortunately.","start":7243423,"end":7245249,"confidence":0.8331235599999999852371956876595504581928253173828125},{"sentiment":"NEUTRAL","speaker":"B","text":"Currently, right?","start":7245330,"end":7246356,"confidence":0.8390696600000000504593344885506667196750640869140625},{"sentiment":"NEUTRAL","speaker":"B","text":"It will be with our claims operations manager, which is Jay Taylor, and also it will be with the head solicitor here at MMA Legal.","start":7246420,"end":7255148,"confidence":0.95132815999999997824687625325168482959270477294921875},{"sentiment":"NEUTRAL","speaker":"B","text":"And it is not a long phone call whatsoever.","start":7255774,"end":7257796,"confidence":0.66167056999999995792194340538117103278636932373046875},{"sentiment":"NEUTRAL","speaker":"B","text":"All you'll need is a form of ID, be it passport or driving licence.","start":7258261,"end":7263154,"confidence":0.8726508600000000281937673207721672952175140380859375},{"sentiment":"NEUTRAL","speaker":"B","text":"Just put the camera in front of your face like you're taking a selfie, show obviously the ID, and then on the call, the head solicitor will state if this is acceptable and if he's happy with that.","start":7264277,"end":7277157,"confidence":0.83314670000000001781614855644875206053256988525390625},{"sentiment":"NEUTRAL","speaker":"B","text":"Once you've then verified, we will then submit your application to the Scottish Redress Panel.","start":7277670,"end":7282032,"confidence":0.9144058999999999937102757030515931546688079833984375},{"sentiment":"NEUTRAL","speaker":"B","text":"At the moment, we are unsure of the time period, what it's going to take for them to respond.","start":7282497,"end":7287788,"confidence":0.617094339999999963453092277632094919681549072265625},{"sentiment":"NEUTRAL","speaker":"B","text":"We are currently under the impression that is anywhere between 8 to 12 weeks.","start":7288189,"end":7292150,"confidence":0.8913759999999999461550714840996079146862030029296875},{"sentiment":"NEUTRAL","speaker":"B","text":"So hopefully, if that's quick\u2014 I wasn't expecting that answer.","start":7293144,"end":7296688,"confidence":0.56096833999999995423735299482359550893306732177734375},{"sentiment":"NEUTRAL","speaker":"B","text":"I know.","start":7297073,"end":7297345,"confidence":0.51317215000000004909708195555140264332294464111328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":7297634,"end":7298035,"confidence":0.5491448599999999569121200693189166486263275146484375},{"sentiment":"POSITIVE","speaker":"B","text":"Hopefully are going to come through quickly.","start":7298131,"end":7300022,"confidence":0.868785499999999988318677424103952944278717041015625},{"sentiment":"NEUTRAL","speaker":"B","text":"And I do have a lot of, um, witness statements this week, just so you are aware.","start":7300439,"end":7305407,"confidence":0.88821125000000000770938868299708701670169830322265625},{"sentiment":"NEUTRAL","speaker":"B","text":"And I've also got, um, witness statements in the back what I'm still drafting as well.","start":7305887,"end":7310198,"confidence":0.91921679999999994503667721801321022212505340576171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Sure.","start":7310470,"end":7310791,"confidence":0.47534682999999999797324790051789022982120513916015625},{"sentiment":"POSITIVE","speaker":"B","text":"But from what you've given me today, like, and everything what you've done on this call, like I said, you've been absolutely fantastic, Richard.","start":7310935,"end":7316704,"confidence":0.96855820000000003577866891646408475935459136962890625},{"sentiment":"NEGATIVE","speaker":"B","text":"Like, you've, you've not, um, got disgruntled or anything like that when I've needed to, like, interrupt you, which obviously is a bit of a awkward situation for us both.","start":7316816,"end":7325480,"confidence":0.52091250000000000053290705182007513940334320068359375},{"sentiment":"NEUTRAL","speaker":"B","text":"It's not something I would want to put myself in position of interrupting you, but it's essentially just for the fluidity of the witness statement for when I go to type it up.","start":7325480,"end":7334900,"confidence":0.67860156000000004805627895621000789105892181396484375},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, so hopefully I'll be able to get this done within maybe like an hour, an hour and a half, right?","start":7335020,"end":7339760,"confidence":0.87689559999999999728714783486793749034404754638671875},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay, and then we'll go from there.","start":7339760,"end":7342200,"confidence":0.76969209999999999016750962255173362791538238525390625},{"sentiment":"POSITIVE","speaker":"B","text":"I'm hoping that I might be able to get this done for you at the end of this week on Friday.","start":7342200,"end":7345460,"confidence":0.84428259999999999418918150695390067994594573974609375},{"sentiment":"NEUTRAL","speaker":"B","text":"If not, um, I'll definitely have it sent over to you by the end of next Friday.","start":7345820,"end":7349330,"confidence":0.65581345999999995921569961865316145122051239013671875},{"sentiment":"POSITIVE","speaker":"A","text":"Okay, that's absolutely Absolutely fine, mate.","start":7349480,"end":7350522,"confidence":0.88054920000000003188489472449873574078083038330078125},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, no problem at all.","start":7350779,"end":7351584,"confidence":0.71075754999999996019965919913374818861484527587890625},{"sentiment":"POSITIVE","speaker":"B","text":"No problem.","start":7352002,"end":7352437,"confidence":0.64868289999999995121271467724000103771686553955078125},{"sentiment":"POSITIVE","speaker":"A","text":"Well, thank you very much again for obviously sharing your storey with me today.","start":7352485,"end":7355140,"confidence":0.98528139999999997389323880270239897072315216064453125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, listen, not a problem.","start":7355237,"end":7356267,"confidence":0.68575850000000004857980684391804970800876617431640625},{"sentiment":"POSITIVE","speaker":"A","text":"Incredible.","start":7356347,"end":7356878,"confidence":0.74185204999999998509707666016765870153903961181640625},{"sentiment":"POSITIVE","speaker":"B","text":"Good to speak to you, and I'll catch up with you soon.","start":7356991,"end":7359083,"confidence":0.95775989999999999735535993750090710818767547607421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":7359340,"end":7359517,"confidence":0.58435179999999997679793750648968853056430816650390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, of course.","start":7359565,"end":7360129,"confidence":0.5765856499999999495997826670645736157894134521484375},{"sentiment":"POSITIVE","speaker":"B","text":"Have a lovely evening.","start":7360257,"end":7360853,"confidence":0.9812140499999999487812374354689382016658782958984375},{"sentiment":"NEUTRAL","text":"Bye.","start":7361255,"end":7361384,"confidence":0.513744949999999978018649926525540649890899658203125,"speaker":null},{"sentiment":"NEUTRAL","text":"Yeah, you too.","start":7361480,"end":7361915,"confidence":0.69201933999999998281538182709482498466968536376953125,"speaker":null},{"sentiment":"NEUTRAL","text":"Bye-bye.","start":7361979,"end":7362269,"confidence":0.5542135999999999729226374256541021168231964111328125,"speaker":null}], `error` = ?, `synapse_transcripts`.`updated_at` = 2026-08-18 18:20:18 where `recording_id` = 4211) {"exception":"[object] (Illuminate\\Database\\QueryException(code: 22001): SQLSTATE[22001]: String data, right truncated: 1406 Data too long for column 'raw_transcript' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_ha, SQL: update `synapse_transcripts` set `status` = completed, `raw_transcript` = [A 00:00]: Hi there.
[B 00:01]: Hi Richard, it's James here from ML Legal. How are you? How are you doing?
[A 00:05]: I'm okay. Yeah, okay.
[B 00:07]: I do have to pass data protection purposes again just before we continue with the statement. Could you please just confirm for me your date of birth, please, Richard?
[A 00:15]: 18th of March, 1960.
[B 00:17]: Fantastic. And then just your postal address, please.
[A 00:20]: Yep, it's 44 Kingfisher Grove, Gallowshields, Tango Delta 1-2-2-Pet Hotel.
[B 00:24]: Fantastic. And just let you know again, calls are recorded for training and monitoring purposes.
[A 00:29]: Yep.
[B 00:30]: And so now we are going to go into your second care setting. Again, this is all the exact same 12 questions. And so if you could kindly confirm for me the second care setting's institution name, location, the approximate dates, and your age, and who placed you there.
[A 00:46]: That was the Edinburgh Assessment Centre, and location was Howdenhall Drive, and that's at Liberton in Edinburgh. And I was about 14 when maybe 14 and a half, 15, and I was placed there by the Children's Panel in Edinburgh. That I remember very clearly.
[B 01:42]: Also, um, can you remember how long he was there for?
[A 01:46]: 3 weeks.
[B 02:02]: What type of care setting was this?
[A 02:04]: It was a closed environment. It was a secure unit.
[B 02:25]: So the next question is going to be in relation to what your ordinary, ordinary daily life was like there. First, what we're going to do is we're going to go through what the accommodation was like. So could you kindly just confirm for me what the accommodation setting was like?
[A 02:39]: It was like a cell. It's our locked room. There's two of these in the room, but I can remember.
[B 02:56]: Was there a window?
[A 02:58]: No, no.
[B 03:01]: And did you have access to a toilet?
[A 03:04]: I think I must have. I think I must have, because certainly over there, neither. Same instances as in the past.
[B 03:22]: What was the cleanliness like of these cells?
[A 03:26]: Um, just standard, just a room. Um, I can't remember it being overly dirty.
[B 03:44]: Was you provided clothing when you was at the assessment centre?
[A 03:48]: Not initially, no. Um, we got a grant from the social services, but that was probably a couple of weeks in.
[B 04:05]: He was given a grant by the social services. Was this direct?
[A 04:09]: I was given clothes.
[B 04:10]: Oh, sorry.
[A 04:11]: Yeah, yeah, I imagine it's a care grant or whatever it is.
[C 04:19]: Yeah.
[B 04:19]: And how long into being there was this provided to you?
[A 04:23]: A good couple of weeks anyway.
[B 04:34]: So did you only have like one set of clothes?
[A 04:36]: One set? Well, I think in the end they would give me somebody else's clothes out of the top of that bank of clothing, but I always remember I looked right out of place because it was just— it wasn't me. I was taken from the hearing straight there, so there's no pass and go.
[B 05:28]: What was the routine? What was the daily routine like there?
[A 05:32]: You were, you were up here in the morning and the doors, you had to stand behind your door, wait until it was opened. Yeah, you have to march, but literally march to the breakfast.
[B 05:52]: And was this in like a hall?
[A 05:54]: Yeah, yeah, yeah.
[B 06:02]: And what would follow breakfast?
[A 06:04]: You would get breakfast and you would go up, and I remember you go back up to— back up to your room. Yeah, um, and then you would try— I think I probably had a bath or a shower or something. I really can't remember. I certainly was not as bad as previous.
[B 06:22]: Um, so when you was— when you was able to have the bath and shower, um, was it something where you was able to have your own privacy?
[A 06:31]: Oh no, no, no, no, no, no, no.
[B 06:33]: All right, so would you just be able to briefly describe what it was like when you was taking a shower?
[A 06:37]: Well, it's just— I mean, showers were all open. And you were standing next to somebody. There was no privacy, no privacy whatsoever.
[B 06:55]: I'm sorry to seem like this is prying or anything like that, but was it ever a member of staff present when you were showering and stuff?
[A 07:03]: Yeah, yeah, because you were watched 24/7. There, it was constant. You couldn't be left alone unless, unless you're in your room locked in.
[B 07:21]: What was contact like with your family? Would you ever refuse or deny contact?
[A 07:29]: I've never seen them for 3 weeks. Was not allowed to see them.
[B 07:33]: He wasn't allowed to see him?
[A 07:34]: Nope. No family contact for 3 weeks.
[B 07:36]: Did you have a request to try and contact your family?
[A 07:39]: Um, yeah, yeah, I wanted my mum. Yeah, yeah. And there was once that they did come up, but, um, only because they wanted— the assessment said, what, just me to see a psychologist? And he had turned up.
[B 07:52]: Okay, one moment for a second.
[A 07:54]: Sure.
[B 08:12]: Can you remember the child psychologist's name? No, that's fine, don't worry.
[A 08:20]: Yeah, I was not in a good way. Um, to say the least.
[B 08:31]: Can you remember what the outcome was from you being seen by the child psychologist?
[A 08:36]: No, it was never discussed with me. No, I was never privy to that information.
[B 08:44]: So I just put the outcome of which was never discussed with me.
[A 08:46]: Yeah, none of this was discussed with me in any way, shape, or form. I was put in there so I couldn't abscond.
[B 09:15]: So now I'm just gonna go into the next question. How did the other children genuinely treat you?
[A 09:22]: Um, because I was in Edinburgh, it genuinely wasn't as bad, but there was still a tier system, um, as in hierarchy. Obviously I was still quite young, and there's children there up to 16.
[B 09:57]: The children there that were 16?
[A 09:59]: Yeah, there's older children. Yeah, yeah, I should put the other children.
[B 10:08]: Okay, there were a tier system hierarchy. I was still quite young. There were children there that were 16.
[A 10:15]: Yeah, they were, they were the, like, say, the kingpins, you know what I mean?
[B 10:23]: So to speak.
[A 10:24]: Yeah.
[B 10:27]: How did they, how did the staff genuinely treat you?
[A 10:34]: Like, uh, you're only the one he cared for, put it that way. You were there, they were there to do a job. You know what I mean? They were turning up to do the job, but there was no one-to-one. You were just there. I mean, it was just a routine.
[B 11:08]: So the staff didn't care for you, they were only there to do a job. There was no one-to-one, you were just there. There was no routine. And was there any form of rules, punishments, isolation, or unsafe arrangements that was enforced by the staff?
[A 11:21]: Yeah, they had a single cell that would put you in and strip you.
[B 11:26]: Oh, sorry, a single cell which they'd strip you?
[A 11:28]: They'd strip you, and it had peepholes, and all the kids— they'd make the kids bang on the door when they're— because you wouldn't be— you'd be allowed out for breakfast.
[B 11:35]: Hold on one second. Sorry about this, Richard.
[A 11:38]: Okay.
[B 12:05]: I just saw about this, correct? They had a single cell which they would strip you in. There was peepholes, there was peepholes in the cell in which the other children would look through to mock you and bang on the door, correct?
[A 12:17]: Yeah. And you would, you've been there for the duration of your punishment.
[B 12:27]: You've been there for the duration of the punishment?
[A 12:29]: Yes, it was 3 days. You've been there for 3 days, 3 days, 3 days, maybe 4 days, and you would be stripped naked and you would obviously bring your food in, but there's no— there's no, um, nothing at all to do. No books, no nothing.
[B 13:18]: So as you put, the punishment would last up to 3 or 4 days. You would be naked, not provided any books or stimulant. They would only provide you with food.
[A 13:25]: Yep, correct. They did have a potty in the corner, you pissing the pot legs.
[B 13:42]: If you ever used the, uh, the pot, was it ever changed if you, if you requested for it to be changed?
[A 13:49]: No, no, you once Once a day you would be let out to empty your piss pot, um, and that's it, you're back in again. You didn't even have— I know even in prison, like, you get exercise. There's never any, nothing like that. Yeah.
[B 14:16]: So again, um, it is going to be, um Identifying what you'd now consider abuse that you suffered whilst she was at the assessment centre. And so in relation to neglect, that would be any inadequate or withholding of food, clothing, warmth, hygiene, supervision, safety, medical care, education, or emotional support, unsafe confinement, failure to protect from bullying, violence, sexual harm, or other children or unsafe adults. Looking back, would you say that you was a victim of neglect whilst she was at the assessment centre?
[A 14:48]: Yeah, 100%. Predominantly psychological.
[B 15:10]: Looking back at your time when you was at the assessment centre, is there anything what you'd now consider as physical abuse?
[A 15:19]: You were given a punch here and there, yeah. If you step— if you stepped out of line, if you're only going to put in a cell, you were given a punch or a slap.
[B 15:38]: Can you recall where they'd hit you? Was it in the face?
[A 15:43]: Genitals. Give you a kick or a punch in the genitals. Never anywhere that could be seen. Never.
[B 15:58]: Looking back at your time, would you say that there's anything what you would now consider as emotional abuse?
[A 16:04]: Oh yeah, yeah.
[B 16:07]: And then again, for looking back at your time at the assessment centre, is there anything what you'd now consider as sexual abuse?
[A 16:14]: No, no, no, no problem.
[B 16:17]: So I'm going to ask the following questions again in relation to all three levels of abuse that you suffered while you was at the assessment centre. So in relation to the neglect, Richard, could you please confirm who was involved or responsible?
[A 16:33]: The system. The system is the system, yeah, clear and simple. There is only one answer, yeah, yeah, it's the system. Edinburgh Council. Or in our children's panel allowed this to happen by putting the children in here.
[B 17:01]: Can you think of any specific— sorry, can you remember any names or any specific roles, descriptions of the staff?
[A 17:12]: One springs to mind, and his name is Ronnie Motherwell.
[B 17:17]: Ronnie Motherwell? Yes. And would you say, um, Ronnie Motherwell was responsible for any of the abuse that you suffered when you was there? Could you specifically highlight which levels of abuse? Which type of abuse?
[A 17:36]: Punchy. He would kick you if you were gonna get— yeah, I mean, it's— yeah, just an odd dig. It was not to the extent as Lendrick Muir, but there was— you're always alert, you know. I mean, you knew what was coming if you stood out of line.
[B 17:51]: Yeah. And again, in relation to who was responsible, um, for the physical abuse, um, who would you say was involved or responsible for that? Staff. Yeah. Do you remember any specific names?
[A 18:25]: Well, Ronnie Motherwell was one. Um, not really. He always starts— he always sprung to mind. Um, he was a Scouse, like, yeah, in the highest order.
[B 18:53]: And again, in relation to the emotional abuse, um, are you able to confirm who was involved or responsible?
[A 19:00]: Well, everybody dealt with my care package, to be fair.
[B 19:04]: Everyone dealt with your care package?
[A 19:06]: Everybody dealt with my care package, yeah, because I mean, I go to an assessment centre— sorry, I go to a children's panel, and there was no dialogue with myself. I went there because I kept absconding from Landryk Muir, and the next thing I know, I walked— I was shackled and put into a social worker's car. Taken from my parents, no explanation, no nothing.
[B 19:34]: You were shackled, did you say?
[A 19:36]: Handcuffs, eye cuffs, yeah, yeah, cuffs, so I couldn't abscond, I couldn't run away, because if I got to that door, I would have, trust me.
[B 19:46]: Yeah, so you was putting cuffs on, then putting cuffs and taken to the car, then straight to the assessment centre, straight there.
[A 19:54]: Yeah, there's no passing go, there's no goodbye to parents, nothing. I always remember the children's panel had a button under the table, and I knew— obviously I knew exactly what was going to happen. The button was pressed, you could hear it. Yeah, indicate them to lock the doors down the stairs.
[B 20:30]: And was this the door downstairs? You mean in the entrance of the building?
[A 20:34]: Correct. Yes, yeah, they sealed it so I couldn't get out.
[C 20:50]: Hi, this is Craig. Hi Craig, it's Leah Horland from Eleanor Legal. Is now still a good time to conduct your witness statement?
[B 21:01]: So now we're just going to go through each level of the abuse. If you're able to provide one clear example of what happened, where and when did it occur, what was happening before the abuse took place, during, and afterwards. So we'll start first with the neglect. Could you please provide me with one clear example of what happened, Richard?
[A 21:23]: Yeah, well, neglect to me was being put in a room for 3 days, potentially, or longer or shorter, and on average 3 days with no clothing, no stimulation, no light.
[C 21:43]: Kind of your final chance to say what you need to say.
[A 21:48]: And what abuse did you want?
[C 21:50]: I mean, you got a drink or something nearby?
[A 21:56]: Okay, people can understand. You mean you're ripped from your family, put into this surrounding without any chat, dialogue, anything?
[C 22:07]: Some questions could be quite upsetting because to give concerning home and care in the same past. Just take your right side now. And before we do start, have you previously made any civil claim, criminal injuries claim, retrafication complaint, police report, inquiry statement, or claim to another team about any assistance you received? And have you ever received any payment, apology, settlement, or decision Do you recall what happened after this?
[A 22:46]: What respect?
[B 22:47]: So once you was obviously let out of the room, all right, just go back into mainstream then.
[A 22:54]: Yeah, you get your collection of clothes, you get your clothes back, and you just go back into your room. But I was put in there for 3 days because I refused to eat for 4 days.
[B 23:14]: You refused to eat for 4 days?
[C 23:18]: Yep.
[B 23:27]: So now this will be in relation to the emotional abuse. Are you able to provide a clear example of what happened, where and when did it occur, what happened before, during, and afterwards?
[A 23:40]: I mean, I'm sounding like a stuck record here, but the motion— the emotional abuse started when I was in that children's panel, you know what I mean? There was never any questions as to why I absconded from Lendrickmuir. And obviously I could have told somebody, um, but I was just labelled as this delinquent, and then the best thing was just to lock me up. And that emotionally screwed me up big time.
[B 24:40]: It's just to go back a little bit, and if ever you do feel like obviously that you're repeating yourself I do apologise, obviously, for the repetitive questions. If the question— if the answer is the same, don't worry about giving a repetitive answer. It's still okay to do so. Okay, no problem. And finally, the final example, if you'd be able to give one clear example of what happened in relation to the physical abuse, where and when did it occur and what happened?
[A 25:11]: It wasn't as bad as previous establishments. But I mean, we were teenagers, and if you anything out of line, then you would get a dig, you got punched. So it would happen, might happen on a daily basis, it might happen every 3 days, just when I got a bit cocky or rebelled, you know what I mean, you're put back into line.
[B 25:44]: So you said you'd receive a dig?
[A 25:47]: A dig or a punch? Yeah, a dig, as in a dig in the ribs, or yeah, punching genitals, or kicking genitals.
[B 26:11]: And again, can you recall anything what was happening, what would happen after this, after being in receipt of a punch?
[A 26:19]: You would just go on about your daily routine, whatever that may be, the norm. It was just accepted.
[B 26:35]: When you say it was accepted, was this by members of staff?
[A 26:39]: Not by me. It was— I just accepted it because I was— it was, it was the right thing to do in my head. I mean, I had been out of hand or I'd done whatever I'd done, and I mean, and that was your— I mean, obviously there's consequences in life, and that to me is a consequence. At the time, when you're a teenager, you just don't know any better. Okay.
[B 27:25]: So now the relating 5 questions are going to be very repetitive, but it's just going to be in relation to the neglect, emotional, physical abuse. How often did the neglect happen? Over what period? And did it ever change or become worse?
[A 27:38]: Well, you were neglected from the minute you were in there. Really, I mean, from day 1 to day 21, you were neglected. Looking back, you know, I mean, I mean, you wouldn't treat an animal the way that we were treated as children. This is a big thing. We were children, okay? And it's horrendous.
[C 28:16]: Say she had been there since the 2nd of August 1968 and that Crosslet is the only home that she has known. You remained at Crosslet during your early childhood, but Crosslet was under quarryers but it was not classed as a quarryer's home. So it's— does that make sense?
[B 28:33]: And again, the same question but this time in relation to the emotional abuse, Richard. How often did this happen, over what period, and did it ever change or become worse.
[A 28:42]: My emotions were— I mean, I couldn't focus, I couldn't think, and I was just robotic. I mean, I was in the system, so your emotions didn't come into anything back then.
[C 29:07]: Was 1973. You've been there from the age of 5, and it looks like you were there for about a year.
[B 29:14]: I couldn't think. I was robotic. I was just in the system. My emotions never came into question back then.
[A 29:20]: No, no, obviously I'm fucked up. That's, again, that's the way I felt at the time.
[C 29:25]: That's just—
[A 29:27]: my head was just done.
[C 29:33]: '88 until '81. I've got a 6-month family placement.
[B 29:43]: And again, it might seem a bit repeated, but in relation to the physical abuse, how often did this happen? Over what period? And did it ever change or become worse?
[A 29:53]: It didn't come any worse because there was cameras and they couldn't really make it any worse as such. It happened periodically. It could happen once a day, it could happen once every 3 days.
[B 30:15]: So it could be once a day or once every—
[A 30:18]: yeah, it was really— I mean, that was their form of punishment when we were out of line.
[C 30:27]: And do you understand the purpose of the statement? And do you agree that it can be used for your Scottish redress application alongside any supporting evidence? Amazing. So I'm gonna ask some questions about your personal background and your entry into care, but I know that that would be a bit difficult for you.
[B 30:47]: We're now on to the next question. Again, it'll be asked again, um, 3 times, just in relation to the abuse of which you've suffered. So I do apologise if it becomes a bit tedious or repetitive. So in relation to the neglect, what immediate effects did you experience?
[A 31:05]: I mean, worthless. Yeah, all my self-respect.
[B 31:16]: As in, you like lost all your self-respect?
[A 31:18]: Yeah, a lot. I mean, whatever respect I did have for myself, it was gone. I absolutely despised my family because of this.
[C 31:26]: Do you know anything about why you were put into care?
[A 31:34]: Yeah, just life. I just hated life.
[B 31:44]: That's perfectly fine, Richard. And we're now going to go into relation to the emotional abuse. What immediate effects did you experience? Was there any fear, shame? Sleep problems, bedwetting, running away, behaviour, or school changes?
[A 31:58]: I couldn't run away because we were obviously locked in. Um, what else? Emotional.
[B 32:09]: Um, just take your time. It's best to try and maybe think of it as like, how do you remember how it made you feel?
[A 32:19]: Oh gosh. Worthless, just like I was a nobody. I just felt— and I was existing but not living, you know what I mean?
[B 32:32]: Yeah.
[A 32:33]: I just felt that there was— I mean, I had a name, but that was all I had. I was a nobody, and I was treated like a nobody. I was treated like a problem child.
[B 33:00]: Yeah, so I just couldn't run away as I was locked in. I felt worthless, like I was a nobody. I was not living, I was just existing. I felt like all I had was my name. I was treated as a problem child.
[A 33:11]: Yep.
[B 33:12]: No problem. And then again, and this is just in relation to the physical abuse which you suffered, what immediate effects did you experience from the physical abuse?
[A 33:23]: To be honest with you, James, I've become numb. I've come numb to it, and it just— it became part of life. I was— I just accepted it. Yeah, you couldn't do anything else but— you're locked in, you couldn't do nothing, you couldn't run in to speak to your mum. I mean, you had nobody to turn to.
[C 33:49]: I'll move on now to the quarry at home, which was house number 1— oh, was it number 11? Sorry, that's that. Yeah. When you were there, was that in a house or was it in like a—
[B 34:04]: The final— oh, sorry. So there's only 3 more questions in relation to this care setting. Did anyone witness, know about it, or experience something similar?
[A 34:14]: I mean, everybody knew what was going on there. Everybody knew it, like.
[B 34:21]: Can you remember any names?
[A 34:22]: No, I was only there for a short period of time, only 3 weeks, as I say. I can't remember.
[B 34:27]: That's perfectly fine.
[A 34:32]: I mean, as I see it, it was just— it was life, it was normal.
[C 34:38]: Um, can you remember anything about your daily life there? So what was the actual college itself like?
[A 34:43]: And I think it was normal for the staff just to, to do it, and it was just accepted.
[C 34:58]: Okay, what about any of the food? Can you remember what any of the food was like? Okay. And did you do schoolwork?
[B 35:12]: So, but everyone knew, everybody knew what was going on there. I can't remember the names as I was only there for 3 weeks. It was life to me at this point. I was like, I was led to believe that this was that it was normal behaviour, that it was also normal for the staff to do it, like it was accepted.
[A 35:27]: Yeah, it's just been— if you've done something wrong, you get punished. And yeah, a kick or a punch was a punishment, and that's just become the norm. Yeah.
[C 35:35]: What about hygiene-wise? Did you get any toiletries, you know, shower gel, shampoo, toothpaste?
[A 35:41]: Was that provided?
[B 35:49]: Did you ever tell anyone or try to get help?
[A 35:52]: No, I had nobody I could tell because everybody that I knew was in the system.
[C 35:58]: And what about clothes? Were you given any fresh clothing?
[A 36:03]: I mean, who would believe us as children? We were never believed, never.
[B 36:22]: And then Robert, finally, what was different at this placement compared with the others?
[A 36:29]: You couldn't go. I couldn't escape. I had to accept what was coming or what I was getting.
[C 36:48]: Yeah, absolutely.
[B 36:53]: So now that concludes, um, your second care setting, um, being at the assessment centre. Um, I know, again, apologise for the, uh, tediousness of the questions, but We'll be going through the final set of 12 questions again, this time in relation to your final care setting. So Richard, could you kindly just confirm the institutional name, the location, approximate date and age, and who placed you there?
[A 37:22]: It was St Catherine's. It was adjacent to the assessment centre in Edinburgh, Howden Hall. Liberton. I was placed in there by the Children's Panel after my 3-week initial assessment period was over. I was roughly 14, 15, probably near the 15 mark.
[C 37:48]: Okay, are you okay? Yeah, take your time.
[B 38:03]: Yeah, so St. Catharine's Unit's adjacent to the assessment centre, Howden Hall, Liverpool. I was placed in there by the Children's Panel once my 3-week assessment was over. How old did you say you were at the time?
[A 38:14]: About 15, 14 and a half, 15.
[B 38:23]: And the next question, um, what type of setting was it and how long were you there?
[A 38:27]: It was an open setting, an open children's home. Uh, I was there just under a year, I believe. So just over a year, just under a year, and I'm sure it's just under a year.
[B 38:50]: No problem, no problem. So now, um, again, we're just going to go through a brief description of what your ordinary day life was like at St Catherine's unit. So as the same with the previous, we'll start off with the accommodation. Could you kindly just confirm what the accommodation was like?
[A 39:08]: It was a bedroom, um, well, dorm with 5 boys in it.
[B 39:15]: Yeah, had 5 bays.
[A 39:17]: Yeah.
[B 39:18]: And was there any windows?
[A 39:20]: Yes, there was a window. Yeah, yeah.
[B 39:25]: So there's windows to allow natural light. Was there ever a toilet in this, um, in your dorm?
[A 39:32]: No, no, not at all.
[B 39:46]: What was the overall hygiene like of the dorms?
[A 39:50]: It was better, definitely better. There was more women involved in the care there.
[B 40:05]: Yeah, and can you remember what your daily routine was like?
[A 40:10]: Um, it was pretty systematic. Again, you would get up, um, you would go down, down for breakfast. Yeah, um, no, I think you just go after breakfast, you would go then most of the time I was a day pupil at my high school, so I would be travelling in the bus to the high school. Hold on one moment.
[B 40:52]: You take a day bus to the, to the high school?
[A 40:55]: Yeah, yeah, not, not, not initially, but once, once you were there for a while, I was getting the day bus. But initially It would be that they had some, like, say, a classroom environment, but again, there was never any lessons being taught. I mean, we're all different ages and, you know, I mean, so they couldn't categorise us like that. It was just impossible to do so.
[C 41:27]: Are you okay? Yeah.
[B 41:36]: So I've got so far, um, the bedroom slash door had 5 bars. There was, uh, there were windows to allow natural light. There was no open toilet in the dorms. The overall hygiene was better. There were more women involved in the care there. My routine was systematic again: get up, down for breakfast. Most of the time I was a day pupil at my high school. I would take a day bus to the high school. Not initially, it would be a classroom environment in the unit. There was no education though. With the mixed ages and abilities, this was impossible to categorise.
[C 42:08]: Yep.
[B 42:08]: Can you remember what the overall food was like? Did you have 3 meals a day? Was there any choice?
[A 42:14]: No choice, no. It was take it or leave it. Yeah. And then there's breakfast, pretty standard breakfast, which was usually porridge, I think it was at the time. Um, yeah, um, it's just standard. There was no choice. You just— it was there. If you ate it, you ate it. If you didn't eat it, then you went hungry.
[B 42:43]: Was you ever provided clothing when you was there?
[A 42:46]: With other— what, sorry?
[B 42:47]: Was you ever provided clothing?
[A 42:49]: Yes, because I had to attend school, so yes, I was.
[B 43:01]: And with the clothing, what was provided, would you say it was adequate and clean?
[A 43:06]: Um, it's adequate, I suppose. Yeah, I mean, it couldn't really be to the extent of his previous establishments because you're in the public domain. Yeah.
[B 43:32]: And do you remember what your access to contacting your family was like? Would you ever refuse to access?
[A 43:44]: As time went on there, I actually had weekend access home.
[B 43:53]: Was this ever threatened to be taken away from you?
[A 43:55]: Oh yeah, constantly. If you misbehave, it'll be taken away from you. Oh yeah. Okay, buddy.
[C 44:08]: Yeah, I'm just making sure that you knew.
[B 44:20]: So how did the staff— how did the other children generally treat you here?
[A 44:26]: Okay, because I was one of the older ones now.
[B 44:35]: Yeah, and how did the staff genuinely treat you?
[A 44:41]: If you followed orders, okay. If not, again, you get the dig, you get the punch. You would get— I mean, many times I was dragged by the hair into the office. The office was the place that it would happen.
[B 45:00]: You would get a dig. When you get a dig, is that again to the ribs and to the genitals?
[A 45:05]: Punch to the ribs, yeah. Yeah, yeah, never nothing visible. You know, I mean, never ever mark you.
[C 45:19]: And did you say this mainly occurred in the office? Yeah, you could take taken into office.
[A 45:33]: Yeah, out of sight, everybody else.
[B 45:36]: And sometimes dragged by your hair, is that correct?
[A 45:38]: Oh yeah, yeah, regular. Yep, yep.
[B 45:40]: And this was a regular occurrence?
[A 45:45]: Yeah, if you stepped out of line. Yeah, yeah.
[C 45:48]: Did anyone else witness that?
[B 46:01]: Can you remember any— if there were any rules, punishments, isolation, or unsafe arrangements enforced by the staff?
[A 46:07]: No isolation. They couldn't isolate you there because it was open. Um, punishments, you would lose— um, I'll remember, you'd lose— they used to have the chance of getting you like a snack in the morning, and they would take that from you. You would lose a snack. In the morning.
[B 46:25]: Yeah.
[A 46:26]: And you— I mean, there's a lot of punishments, I think. I mean, there's a lot of work you have to do. Cleaning— you have to do a lot of cleaning in there. Mopped floors and brushing floors and windows. You're just— you're just a skibbie.
[B 46:39]: Yeah, that's perfectly fine. So now, um, we're going to go through, um, what happened there, which we could now consider abuse. And Would you like me to read out again the categories of abuse and what is considered to be a qualifying behaviour?
[A 46:57]: No, I just got my questions.
[B 46:59]: That's perfectly fine. So looking back, is there anything what you now consider neglect?
[A 47:04]: Yep, yep, there is. Neglect is obviously neglecting your food in the morning, you lose your snack. You were getting hit. That was part of neglect. There's a lot of physical abuse, but it's still neglect. And you're just basically just— you just go on, man. I never got an education the whole time I was in these establishments. And because initially I had to— there was a classroom there, um, but until I got my leave to go to high school, I never got— no, man, I was so far behind when I went back to high school, so far.
[C 47:44]: Yeah, but I called it try it, and the guy was like, oh, and I was like, is that not what it's called? I was like, no. What's the worst case look like for you?
[B 48:15]: Is there anything what happened there what you'd now consider as physical abuse?
[A 48:20]: Physical abuse? Yeah, yeah. And nobody deserves the right to be hit if you don't follow orders or dragged into an office.
[B 48:47]: Did anything happen there what you would now consider abuse, um, being either emotional or sexual?
[A 48:56]: Yes.
[B 48:57]: And is that for both?
[A 48:59]: Um, well, the emotional part of things is being there. And you know, I mean, dragged and been told nothing. And yeah, definitely emotional. And at the same time, I had no emotions. Yeah, I was emotionless. That was worthless in my view.
[B 49:28]: So just for being there in general, Being dragged there and being told nothing, I became emotionless as I believe— I believed I was worthless.
[A 49:37]: Yep, yep, that's where you felt to believe. That's the way you're treated. Yeah, be seen and not heard.
[B 49:50]: Be seen but not heard. And looking back at your time within St Catherine's, is there anything what you'd now consider as sexual abuse?
[A 50:11]: There was a couple instances, yes. And again, um, in the office, um, I always remember his name because it's similar to my surname, was a Mr Richard Garrie. He was one of, like, say, the housemasters.
[B 50:24]: Mr. Gary, did you say?
[A 50:26]: Mick. Mick.
[C 50:27]: Mick.
[B 50:27]: Mick Gary.
[A 50:28]: Gary. Yeah.
[B 50:31]: So when you say Mick Gary, is that two separate names?
[A 50:34]: Oh no, no, it's one name. MC Gary.
[B 50:37]: Yeah, yeah, just wanted to make sure. Um, was this a teacher?
[A 50:41]: No, he's like the housemaster.
[B 50:44]: He was the housemaster.
[A 50:46]: Yeah, no problem. Any times, um, that you were dragged into the office. And you always have an option now, getting a punch, rubbing them down below.
[B 50:58]: Yeah, no problem. Just give me one second.
[C 51:21]: You weren't really given toilet seats, you just had to— it was awful, but was the soap shared? Okay, so that bar of soap would have been shared between all of the lads in there? Quick. How did the staff treat you here? Can you remember their name?
[B 52:00]: So moving on to the next question, um, I know this is going to seem a bit, um, tedious because you've already given one name, but in relation to the neglect, are you able to provide Are you able to confirm, sorry, who was involved or responsible?
[A 52:15]: Mr Richard Garrie, and there was another, meant to be a teacher by the name of Mr Acres.
[B 52:20]: Mr Acres. Acres spelled A-C-R-E-S. Sure, it would have been.
[C 52:26]: Yeah, yeah, yeah.
[B 52:27]: I'll put it in speech marks just in case.
[A 52:29]: Yeah, he took a very dislike to me.
[B 52:42]: Can you remember what Mr Richard Garrie's role was?
[A 52:45]: He was a teacher.
[B 52:56]: In relation to the physical abuse, again, could you confirm who was involved or responsible?
[A 53:03]: Um, predominantly Mr Richard Garrie and Mr Acres. And Mr Acres.
[B 53:18]: And then for the sexual abuse, Mr Richard Garrie. Now this is going to be the most distressing part of the witness statement to finish this off with for the care setting, and so take your time in answering it and we'll get through it as quickly as we possibly can. In relation to the neglect, could you please provide one clear example of what happened, when and where it occurred, what was happening before, during, and afterwards?
[A 53:56]: Neglect in here. I mean, this is the last place I was in, and obviously because I had freedom, um, because of the neglect, I rebelled. And I rebelled big time, but out with the care system. I rebelled.
[B 54:33]: But this is only in relation to the CUR system. So what happened following this?
[A 54:51]: Uh, what did I do?
[B 54:53]: Yeah, so you stated that, um, for as a clear example of what happened, I spiralled out of control.
[A 55:01]: Yeah, yep. I, I just got into trouble, and I was stealing, breaking and entering. I just went off the rails. I just couldn't cope anymore. I just rebelled against everything and everybody. Yeah, I come into contact with.
[B 55:20]: And what happened after this?
[A 55:21]: Um, my time in St. Catherine's, when I come to an end, I went back into mainstream schooling. Um, and I left very quickly. I turned 16 and I left school with nothing, no qualifications.
[B 55:42]: Nothing. So now we are just going to go into one clear example of what happened in relation to the physical abuse. Could you kindly confirm where and when did it occur, what happened during, and what happened afterwards?
[A 55:54]: It happened as soon as you stepped out of line, as soon as you disobeyed an order or you did something that they didn't like. You were then taken in the office for your punishment.
[B 56:14]: And sorry to ask, but what would that punishment usually entail?
[A 56:24]: Well, you had a choice. You had a choice of rubbing them down with a blow or a strap. I'm sure it's a strap, is it? There's a TAWS, you always remember.
[B 56:34]: The what? Sorry, how do you pronounce that?
[A 56:36]: T-A-W-S-E. That was a name for a posse. T-A-W-S-E. And it was a strap with a split in it, and you'd be beaten with that strap.
[B 56:48]: With a slit in it?
[C 56:51]: Yes.
[A 56:52]: Or you could take the easy option and not get beaten.
[B 56:57]: Yeah.
[C 57:02]: Okay, and so was this kind of just one time example?
[B 57:07]: And that was Mr Richard Garrie.
[A 57:09]: He was, yeah, he was the only one that done that.
[C 57:11]: You said that is one of the most clear examples of what happened to you, and he was the only one?
[A 57:16]: Yeah.
[C 57:17]: And what about the bar of soap? Was that like a one-time thing?
[B 57:35]: Unless there are any other instances of the sexual abuse, I'm just gonna go ahead, obviously, if you're okay, just to copy obviously what has been said previously in relation to the masturbation in the office. Is there any other instances where you can think of? What?
[A 57:54]: No, because honestly, I was 100% actually got him by the throat one day.
[B 57:59]: Say that again, sorry.
[A 58:00]: I actually got him by the throat.
[B 58:02]: Oh, did you? Hold on, hold on, we'll, um, I'll, um, we'll, we will, uh, make note of that once I've just got the copy and paste and put what actually happened for in relation to that.
[C 58:16]: Sounds horrible, it's just the easiest way to say it, just to be straightforward, isn't it? So the soap is quite a regular thing, what about the stings? That quite regular as well? Do these stings leave marks, leave injuries?
[B 58:34]: So I've just started to put that in. One time I gripped Mr Richard Garrie by the throat.
[A 58:38]: Yep, because I wouldn't do what he wanted me to do and I just snapped.
[B 58:45]: What happened following this?
[A 58:50]: Nothing. Nothing at all.
[B 58:52]: Okay.
[A 58:52]: And it was so bizarre, it just stopped because he couldn't— I was, I was, I was a big lad and he couldn't, he just couldn't deal with it.
[C 59:03]: Um, right. Did you experience any fear, shame, sleep problems, bedwetting? Anything like that? Yes, you can tell me exactly what you experienced. And if you did wet the bed in Irkut House, how was that dealt with?
[B 59:31]: So just a couple of final questions in relation to the institutions. So in relation to the neglect, how often when did this happen, over what period, and did it change or become worse?
[A 59:41]: It happened over the period of time I was in there, and I would say probably, probably for the first 6 months it was worse.
[B 59:50]: Yeah.
[A 59:52]: As I grew and got older, I don't think I was neither little boy anymore, and so they kind of lost interest in me. And I said I was towering 6 foot, um, and I think I kind of intimidated them a little bit. Yeah, to my advantage.
[B 60:29]: So I'm just gonna put, it happened over the time I was in there, and probably the first 6 months it was the worst. And as I grew and got older, they seemed to lose interest in me. I was now 6'2\" and I feel like I may have intimidated them a little bit, which was to my advantage.
[A 60:45]: Yeah, I think I became a lost cause to them. They couldn't do anything with me, and they couldn't bully me because I've had it for the last 3, 4 years of my life. I just wasn't treatin' it anymore.
[C 60:57]: Okay, should we move on to Raysdale? Okay, so I've got Raysdale from 1983 to '85. You left 2 years. Can you tell me a bit more about what Raysdale was? Was this, again, was it a house? Was it residential?
[B 61:15]: So again, this will be the same question, but this time in relation to the physical abuse. Would you be able, um, how— what, sorry, with the physical abuse, how often did this happen over what period and did it ever change or become worse?
[A 61:30]: Again, I'm gonna say the first 6 months was bad, and once— basically, it was daily. It's when you stepped out of line. But once I had shown that I'd had enough, again, the physical abuse stopped And again, the same question in relation to the sexual abuse.
[B 62:06]: How often did this happen? Of what period? And did it change or become worse?
[A 62:12]: Um, probably the first 6 months again. Um, because that's when I actually attacked them.
[C 62:18]: Um, and you could come and go as you please. Um, what about the bathrooms? Are they again with a shed? Okay. Um, did you get toiletries in this place? What about clothing?
[B 62:46]: So I put, from the first 6 months, again, when I attacked him/defended myself, the abuse stopped.
[C 62:56]: Yep.
[B 62:59]: So now again, it's the same question going to be asked but in relation to the factors of abuse. And what were the immediate effects which experienced in relation to the neglect?
[A 63:11]: Immediate effects, psychological effects again. And just, I think I thought that little of myself anyway, and it didn't bother me anymore. And they couldn't do or kick me down any more than the last few establishments had done, you know what I mean?
[C 63:32]: It's Um, please say you are.
[A 63:36]: Quite hard to explain really.
[C 63:39]: Oh, lovely, and you met your partner there. Wow, definitely meant to be, no argument about that. Um, did anything happen that you would now consider to be abuse?
[B 63:54]: So she put psychology effects on me again. Um, I felt little of myself. It didn't bother me anymore. They couldn't break me down any more than what the other institutions already had.
[A 64:04]: Yep.
[B 64:05]: In relation to the physical abuse, again, what is the immediate effects that you experienced?
[A 64:15]: Again, it's when you've had it so long, it doesn't really affect you as such as it does somebody that's never had it. Because you have it on a regular basis, you know what I mean? It doesn't really affect you any different from day 300 than it is from day 1.
[B 64:39]: It was a regular occurrence, it didn't affect you as much from day 300 to day 1?
[A 64:47]: Obviously, for somebody to accept that as norm must be seriously damaged. Yeah, but that's what it was, that's what happened. It was normal.
[C 64:57]: Okay, brilliant. So that was all of the care patterns that we've gone through. I'm now going to move on to the next kind of different sections of questions, but these are about your time in care overall, not just one at a time. So across all of the placements, you were Who would you say were the main people responsible for what happened to you? Yeah, so Mary, Helen, and then Brian. Okay. Were other children affected, or did you work with other children?
[B 65:39]: Again, what immediate effects did you experience following the sexual abuse?
[A 65:46]: Quite much the same answer as the rest, to be fair. Yeah, but I was— I was— I come to the extent that I was not— I refused to take it anymore.
[B 65:57]: Um, so pretty much the same answer as the rest. And what was— what was the way you said following that?
[A 66:03]: Um, I pretty much say, well, I drew the line and I said, that's good, because then I was getting older, I was looking at girls and, you know, I mean, these, these things hold me the right way in life for where I wanted to be, you know what I mean? I didn't want to— I'm not gay, I never have been. And, and I just thought, no, I'm just not allowing it. And that's why I was so, so determined not to allow it anymore.
[C 66:38]: Were complaints discouraged, ignored, or punished?
[B 66:46]: So, Richard, I put pretty much the same answer as the rest. I drew the line when I was getting older. I started to think about girls, etc., and I wanted to be in the right place in my life. I was determined to not allow those things to happen to me anymore.
[A 66:58]: The sexual abuse, yeah, most definitely. Yeah, as for the rest, I mean, that was with me for a long time. Yeah, couldn't get rid of that. I could do something about the sexual.
[B 67:10]: So now we're just on to the final 3 questions in relation to the care settings, Richard, so we should be able to fly through this soon. Did anyone else, in relation to all of the abuse that you experienced at Catherine's unit, did anyone witness it, know about it, or experience something similar?
[A 67:26]: Not the sexual. Nobody witnessed that, no. Apart from Megari.
[B 67:39]: But they witnessed everything else?
[A 67:46]: Yes.
[B 67:48]: Did you tell anyone or try to get help?
[C 67:50]: No. No.
[B 67:52]: This is obviously going to sound really stupid and I do apologise. If you didn't tell anyone or ask for help, could you provide us with a reason as to why?
[A 68:05]: I was embarrassed. Yeah. What are you going to say? I mean, it's taken me 40-odd years to come and speak to you today, you know what I mean? Back then, it was— I think child abuse now is I mean, totally out of hand. But then it was accepted, you know what I mean? It was, it was what appeared to be the right thing to do, you know what I mean? Yeah, as a beautiful—
[B 68:35]: it's just So I just put no. I was embarrassed to tell anyone. It's taken me 40 years to speak to you today. Back then, child abuse was accepted and also out of hand. It was appeared to be the right— it was appeared to be the right thing to do, but it is abuse looking back now.
[A 69:13]: 100%. There's nothing, there's nothing else it can be, you know.
[C 69:16]: I mean, it's, you kind of sugarcoat it.
[B 69:30]: And then finally, Richard, what was the difference at this place, at this placement, compared with the others?
[A 69:37]: The, the, the big thing was, um, I left here, back into mainstream, that I could see a way out of here. I had clear closure, you know what I mean? I had a path that I know in my head. Play the game and this is where you're going to be.
[B 70:21]: So, but the big thing was I left there, I could see a way out of here, I had clear closure and a path, and a path that I had in my head just to play the game and I'll be where I need to be, just play the system.
[C 70:34]: Yep.
[B 70:34]: Fantastic. And that concludes the placement sentence of the witness statement. Now it's just going to be a couple of questions, what we should be able to fly through quickly. It won't be as meticulous as that, so we'll try and get through quickly. So, people involved, reporting, and institutional knowledge. Across all placements, who were the main people who was responsible?
[A 70:58]: Social workers. They put me in that situation.
[B 71:02]: So with the social workers, do you recall any names?
[A 71:06]: Only one social worker, his name is Gordon. He, he, he— the thing I can't understand to this day, why was I never talked to? You know what I mean? They talked to my parents, but they never once talked to me. And that's what I kind of get my head around. Well, I was never allowed to tell my storey. I blame my parents as well. I blame my sister. I blame, I blame everybody. And I blame my birth mother. I blame everybody because everybody had factored into this, you know what I mean? I was a teenager growing up in the '80s, and it was a hell of a place to grow up in a city in the '80s, you know what I mean?
[B 71:49]: Yeah.
[A 71:50]: And but I had no support. From my family, but more importantly, I've no support from professionals.
[B 72:21]: One second, I'll just relay back what I've got, just to make sure that obviously it's correct and we haven't missed anything. So, social workers, only one social worker, and he was called Garden. One thing I never understood from this is that they never spoke to me. Why did they never speak to me? I blame everyone for what happened to me. I grew up in the city in the '80s. It was a hell of a place to grow up. I had no support from my family, but more importantly, not from the professionals.
[C 72:54]: Yep.
[A 72:55]: You were labelled, you know what I mean? You were labelled a problem. And instead of fixing the problem, like what they do now, yeah, you were just— well, I've just— for the last 2 hours, that's— you just had a snapshot into my life. Yeah, that's what you got. Back in the '80s.
[C 73:13]: Yeah, you just get to treat them the way you want to be treated, and that's exactly it. And you kind of live— you live your childhood through them. Yeah, that's an absolute concern, what I really do.
[B 73:33]: So I just put, I was labelled as a problem instead of fixing the problem. I was dealt with as a problem.
[A 73:43]: Correct.
[B 73:44]: Can you remember any other names who are the main people responsible?
[A 73:50]: There's too many. I mentioned everybody that I've just discussed with you over the past 2 hours. Yeah, I mean, people go in a role to support and help these people, you know what I mean? They must have had a job title, they must have had an interview to take on the role. Of the job. Yeah, you know, I mean, don't get me wrong, I met a lot of nice people there as well. I did. People genuinely want to help. But the second thing of it was, once you were labelled, you know, I mean, once the arrow was above your head, that's it, you were wasting your time.
[B 74:22]: Yeah, just give me one second, I just go back through into the person, it's just to highlight any names.
[C 74:38]: Mike.
[B 74:39]: And do you not remember who Mike— what Mike's role was?
[A 74:42]: He was a teacher.
[B 74:43]: It was just a teacher?
[A 74:45]: Yeah, yeah, the deaf teacher. Yeah.
[B 74:47]: And it would say Mr Acre was a teacher. You don't remember the specific subject?
[A 74:51]: No, there wasn't a specific subject. Yeah, you would sit in a room and they would try and talk to you about geography, then history and maths, but you just wouldn't listen. And so they wouldn't force the fact. I mean, you just done what you wanted to do. You would sit, you would Skive, you would talk, you would do nothing.
[B 75:07]: And Mr Richard Garrie, did you say he was the boarding officer?
[A 75:11]: He was the housemaster.
[B 75:12]: Housemaster, that's it. Sorry about that.
[A 75:15]: That's okay.
[B 75:16]: So I've got Mr Richard Garrie, Mr Richard Aker, Mike as well. What was the teacher called? Mr Thornburn?
[A 75:25]: He was the head teacher. Thornburn, or The Beak. Thornburn, he was the headmaster at Glendrick?
[B 75:32]: Yeah, the headmaster. Yeah, The Beak was his nickname. Yeah, so we've got McGarrie, Mr Aker, Mike, Mr Thornburn, quotation marks, The Beak, and he was the headmaster. And was there anyone else who you named?
[A 75:50]: Not really.
[B 75:50]: No, that's perfectly fine, no problem. Um, the next question is, were other children affected and did you witness abuse or harm to anyone else?
[A 75:59]: Oh, everybody was there, especially Lyndrick Muir. Yeah, yeah, whoever was in my dorm at the time. Yeah, they're all— nobody missed out.
[B 76:16]: Nobody missed out.
[A 76:21]: A few years ago, I actually found a Facebook page that had been put up, and I wrote some really nasty things on it.
[B 76:31]: Yeah.
[A 76:32]: And they're still there, still there. I mean, that was done years ago, and there's a lot of nasty stuff on there as well from other, other people. I'm not gonna— again, that's not my business to discuss next.
[B 76:42]: No problem, that's perfectly fine. And why do you believe staff or the institution know or should have known what was happening?
[A 76:51]: Well, they're adults. I mean, I'm a father, I'm a grandfather myself, and I live for my children, my grandchildren, you know what I mean? And regardless whether they're children or not, they're in a position of trust and a position of care to look after us in the field. They dictated what way my life was going.
[B 77:32]: Well, they were adults. They were in a position of care. They was in control and dictated where my life was going. They had a duty of care and they failed. They failed.
[A 77:41]: Yeah, big time.
[B 77:43]: Yeah, no problem. Were complaints discouraged, ignored, or punished? Were you moved, threatened, or disbelieved?
[A 77:51]: Disbelieved. I never really told many people about it. Yeah, because of the— because you— because as I said to everyone, it was accepted, it was normal, it was life, it just happened, you know what I mean? So I mean, what are you meant to do? You can't fight the system, you just can't do it no matter how hard you try as a 13-year-old. I mean, who would believe me even if I did try? Nobody. I couldn't speak to anybody. I never see my parents. They just stopped me seeing them at the I've seen them periodically, but you can't go in and say to your mum, I was giving somebody a masturbating in somebody's office, can you? You know what I mean? You just can't do that. Even when I did go to the police, they said, don't be silly, you encouraged it. Yeah, I mean, I thought, wait a minute.
[C 78:54]: Sleep problems.
[B 78:58]: And then finally, have you ever reported the abuse to the police, an inquiry, a professional, or an authority?
[A 79:06]: Yeah, reported to the police. Yeah. Yep.
[B 79:09]: I know you've already stated this before, so it is a bit tedious, but what happened when you reported this to the police?
[A 79:14]: I was I was— because I was known to the police then, it was a few years, and I was turning into a criminal, I wasn't believed. I was told that I had encouraged it.
[C 79:27]: The kind of, if you went on holiday, sometimes you might struggle with somewhere you don't know.
[B 79:33]: You were told what? Sorry?
[A 79:35]: That I had encouraged the situation, I had encouraged the abuse, the sexual abuse. I must be gay. The exact words of the officer.
[C 79:46]: Okay, and is that still an ongoing thing? Okay, and when did that happen and how long did it happen for?
[B 80:00]: So the next is just movement between placements and leaving care. Why did you move between placements and were the reasons ever explained?
[C 80:06]: No.
[A 80:07]: Never. No, no, I moved obviously from the first one because I absconded because of the serious abuse. Second one was a result of abscondance, the first one. And the third one was, um, a partner wasn't ready to be integrated back into society.
[C 80:23]: Yeah, so I can understand that there would have been a struggle. How has what you went through affected relationships, parenting, friendships, Yeah, you give them the life that you wanted.
[B 80:52]: So no, never. I moved as I was, as I absconded due to serious abuse. Second was a result So it'll be expounding from the first and final setting I was deemed to, uh, I was deemed not fit to enter society.
[A 81:04]: Correct. Yep.
[B 81:07]: Did you run away, refuse to return, or ask to be moved?
[A 81:12]: You couldn't refuse. There wasn't an option.
[C 81:15]: What about friendship? Has it affected any friendship or your ability to maintain friendship?
[A 81:21]: I mean, the staff at Liverpool let me physically hitchhike home to Edinburgh, which is 60 miles, in different people's cars. They knew that was happening as a 13-year-old.
[B 81:32]: Do you say 60 miles?
[A 81:34]: Yes, 60 miles from that. I was 60 miles from my parents. Yeah.
[B 81:53]: So I just put, you couldn't refuse, that was never an option. The staff at Lendrick left me— let me hitchhike 60 miles to my parents' house, getting rides from strangers, and they not only knew but encouraged me to do so.
[A 82:05]: Yep, if you don't— if you're not happy, just bugger off again. Yeah, so I did.
[B 82:10]: And then finally for this section, when and what age did you leave care?
[A 82:15]: 16.
[B 82:17]: And what was your circumstances afterwards?
[A 82:20]: Um, for the first 4 years, my— from 16 to 20, I was a criminal.
[B 82:28]: Yeah.
[A 82:29]: Um, I was even breaking in, um, doing everything I shouldn't be doing. Taking no pride in it now whatsoever. Um, I got an 8-week prison sentence in Edinburgh.
[B 82:45]: One second.
[A 82:45]: Sorry.
[B 82:46]: No, don't apologise, um, Richard.
[C 82:49]: Yeah, absolutely. Just something that would remind you. Yeah.
[B 83:00]: Do you say 6 or 8 weeks?
[A 83:03]: 8 weeks. 8 weeks prison sentence.
[C 83:04]: How was it affected?
[B 83:05]: You were in Edinburgh? In Edinburgh and And what was it, what caused you to be placed into the adult prison?
[A 83:16]: Breaking in the house.
[B 83:21]: That's perfectly fine. So now it's just gonna go into the impact of your life. This may be a bit more of a distressing part, but after that we'll just be flying through. We should probably be done in the next 15 minutes or so.
[A 83:35]: Yep.
[B 83:35]: So this is the impact on your life, what the care setting has done. So how did this experience affect you at the time? So try to think about obviously your thoughts and feelings in relation to your safety, your trust, confidence, sleep, behaviour, education, relationships, and also your ability to speak up.
[A 83:56]: Well, as I say, I spiralled. The only way out I could see was rebelling. I was free, you know what I mean? I was free from that system. And instead of building my life and doing the right channel, I chose the wrong one because of the anger and the hatred and the hurt and deceit that I had in me. I couldn't speak to anybody. I had nobody to speak to. I mean, I was pretty much discharged from social services overnight. Yeah, one second, one second.
[C 84:47]: So you've got a—
[B 84:50]: well, I spiralled. The only way I, um, the only way I saw was rebellion. I was free this way. Instead of building my life and choosing the right channel, I chose the wrong path due to anger, hatred, and deceit. I was essentially discharged overnight.
[A 85:03]: Yep, just 3 years of my life, then all of a sudden that's it, you're free to go. Yeah, no explanation, no nothing.
[B 85:27]: And how would you say this has affected your sleep, your behaviour, and your future relationships and ability to speak up?
[A 85:36]: For the first probably 20 years after that, it's horrendous. I had them— I was sleeping with different women. I've got 3 or 4 children that I have nothing to do with.
[C 85:48]: You know what I mean? Yeah, absolutely. Yes. Have you received counselling, therapy, mental health?
[A 86:00]: My family disowned me.
[C 86:02]: Yeah.
[A 86:05]: And I was, I was just a rebel. I was on a destruction mode. Do you not believe it?
[C 86:15]: Yeah.
[B 86:40]: The first 20 years after this was horrendous. I was sleeping with numerous women. I have 3 children that I don't have anything to do with. My family disowned me. I was just a rebel. I was in destruction mode. You wouldn't have believed it.
[A 86:52]: Mm-hmm.
[B 86:53]: Yep, yep, no problem. So the next question is, how has it affected your mental health?
[A 86:59]: Back in the day, you didn't have mental health. There was no such thing as mental health. That's only— that's a modern day. So my mental health was me breaking in. My mental health was me sleeping with different women, cheating, lying, stealing. That was my mental health. Because if you ask anybody 40 years ago what mental health was, nobody could tell you. Okay, I now know what I've done to my mental health.
[C 87:27]: Yeah.
[B 87:32]: So my mental health was stealing, breaking and entering, sleeping with numerous women. What else did you give an example for?
[A 87:39]: Just doing what I wanted to do. I mean, I couldn't— I didn't care. I mean, nobody could do any more to me than what had been done the previous 3 years.
[C 87:58]: Could any sibling, former resident, relative, friend, partner, or professional provide a supporting statement for your application, or would you want them to? You wouldn't? Okay.
[B 88:14]: How has it affected your physical health? Um, basically So like any alcohol or substance use? What were—
[A 88:23]: oh no, that's one thing I've been very strong about. I mean, I'll social drink now and again. I don't— I used to smoke at the time, but when I turned my life around, I stopped smoking. And I refuse point blank to do any kind of drugs. I've seen so much destruction with them in the care system.
[B 88:41]: Yeah, I've got no substance use. I only drink socially now. Um, how would you describe your sleep?
[A 88:49]: Terrible. My doctor refuses to give me any more sleeping pills because of the addiction, and I'm now on— actually, just give me a second, I'll tell you what they're called— diazepam.
[B 89:01]: Yeah, one moment.
[A 89:03]: Just two seconds. No, I'm a tripplin'.
[B 89:18]: I'm a tripplin'.
[A 89:20]: I'm a tripplin' for my sleep. But to be honest with you, I actually buy sleep pills on the black market.
[B 89:26]: Yeah, no problem. Hold on. Would you say this is due to it being a necessity?
[A 89:39]: Yeah, because my doctor won't give them anymore. Because of the addiction. But I've got— I need to sleep, you know what I mean? And it's all— I'm a— triptylene don't work. They calm me down, but they don't— they don't make me sleep. Don't let me sleep. A zopiclone.
[B 89:54]: Zopiclone?
[C 89:55]: Yeah.
[B 89:56]: Do you know how that's spelled, by any chance?
[A 89:58]: Z-O-P-I.
[B 90:00]: Yeah.
[A 90:00]: Clone. C-L-O-N-E.
[B 90:06]: That's the only thing that helps with your sleep?
[A 90:08]: That's the only thing that'll put me asleep, yeah. And I know I'm addicted to them, I know that, but what's the options?
[C 90:15]: Yeah. And how are you feeling after discussing this on the phone?
[B 90:26]: Just give me one second, just while I just try and associate the— not associate, sorry, just try and fix the punctuation and grab my real quick.
[C 90:37]: Yep.
[B 90:38]: So, but no substance use. I only drink socially now. My sleep is terrible. My doctor refuses to give me more sleeping pills as he's concerned about addiction. I'm on diazepam, Amitriptyline. I do buy sleeping pills on the black market. This is a necessity as my doctor won't provide me with the drugs. Zopiclone is the only thing that helps me with my sleep. I know that I'm addicted, but what are my My options, by any chance, could you please just confirm for me what the milligrammes are for those?
[A 91:04]: Um, I think it's 7.5. It's obviously clone, I think. I don't have them to hand with me. I'm actually in a hotel room in Ireland at the moment on work. Um, the amitriptyline, I, I have, they're 10 milligrammes, but I take 2, so it's 20 milligrammes.
[B 91:20]: And how many of the zopiclone do you take a day?
[A 91:23]: Uh, 1. One at night.
[B 91:31]: Yeah, um, and then the diazepam?
[A 91:34]: Yep, I take one of them. I think there's 5mg. I've not got that in my hand either, like I said, in my bag in my car.
[B 91:39]: It's okay, don't worry about it. One a day?
[C 91:42]: Yeah.
[B 91:42]: And is that at night or just during the day?
[A 91:44]: At night.
[B 91:47]: Fantastic. Um, how has it affected your relationship, parenting? Friendships, intimacy, trust, or isolation?
[A 91:54]: No, um, since my children came along, the children I've been a father to, I mean, they've changed my life. Um, you've no idea.
[B 92:10]: Sorry, say that one more time.
[A 92:11]: I mean, talk about being an overprotective father.
[B 92:13]: Yeah.
[A 92:14]: Oh, you have no idea.
[B 92:15]: I have lots of problems.
[A 92:16]: Idea. And my children, my world. I see them on a daily basis. Yeah, for them, they're all doing well in life. My daughter's a paramedic. I mean, got 2 grandchildren, 2 on the way next year, and all full-time jobs, all got their own houses, done so well. And I, I thank myself for that. Um, of course, my strict regime that I've developed because of my abuse. So if anything, it's done some good. It's made me treat my children the way that I should have been treated.
[C 92:55]: Yeah. Be honest with you. I'm still— I'm working on the system, and every now and then I have to ask Auntie what that means. All right, Craig, well, you take care of yourself, and thank you again. All right, speak to you soon.
[B 93:30]: Bye. But since I've become a father to my kids, they've changed my life. Talk about being a A protective father. You have no idea. They are my world, the four of them. They all work full-time. They have a house. I gave myself a strict routine to stick to and I was able to provide myself with this. I wanted to treat my children the way I should and wanted to have been treated. They are my world.
[A 93:51]: Yep, yep.
[B 93:53]: And the next question: how has it affected education, work, confidence, opportunities, finances, housings, or day-to-day stability?
[A 94:02]: My strong will has got me out of the shit in my teenage days. Um, I, I left when I turned 20, um, after I'd done my prison sentence. I left Edinburgh. Hold on, you left Edinburgh? I left Endra. I wanted to prove my family wrong because I was written off, you know. I mean, I was a nobody. I was going to die. I was going to die crook and all this, you know. I mean, and I just got to the stage when I was 20, I thought, fuck you. Excuse my language.
[B 94:44]: No, it's okay.
[A 94:45]: I'm not going to be that person that you see I am. And I see, I packed up and I left. I left them with nothing but the clothes on my back. I'm left with no qualifications whatsoever.
[B 95:31]: So she put, my strong will has got me out of this shit from my teenage days. When I turned 20 after my prison sentence, I left Edinburgh. I wanted to prove my family wrong. It was like a fuck you. I wasn't going to be the person everyone thought I was going to be. I left with nothing but the clothes on my back. I have no qualifications. And finally, are there triggers, places, smells, authority figures, institutions, or situations that you avoid?
[A 95:58]: Not really, because I've never— I mean, I've never been near a care situation. My children have always had great upbringing, great education, you know what I mean? I've been such a strict father, but for the right reasons.
[B 96:12]: Yeah.
[A 96:13]: And I've never been in that environment, and I've never had any social— I mean, I would not allow a social worker near my door.
[B 96:21]: Yeah.
[A 96:21]: You know, I mean, I have no trust, no faith in that profession. And I actually have a friend whose wife's a social worker, and I will not associate with her in any way, shape, or form. And that's wrong. That's wrong for me to do so. And But it's a—
[B 96:38]: Sorry. It's okay to apologise. So I just got, um, not really, so I've never— sorry, not really, as I have never been near a care situation with my kids. They've had a great upbringing and education. I was a strict parent but for all the right reasons. I do not trust social workers. I will not let them near my doorstep. I have a friend who is a social worker and I will not associate myself with them.
[A 97:26]: So my friend's wife she's a social worker. And I know it's wrong, but it's the whole stigma, the word social worker, you know what I mean?
[B 97:37]: Yeah.
[A 97:37]: And I've seen the destruction and chaos they've caused in many people's lives. I mean, I've looked at all these child abuse cases and Orkney and things that have happened, and the social workers have been to blame. That's by the by, but what they've did to me personally, you know what I mean, Yeah, they can fuck off as far as I'm concerned. The whole system is dead and buried and will never be resurrected in my life. Never.
[B 98:29]: Can you just clarify something for me? You just stated that— oh, hold on. You said something then about like, um, if it's up to you, like about resurrecting something. Um, in relation to social work and social workers, what was that again? Can you just repeat it?
[A 98:52]: The only thing that's resurrected now is to speak to you about it.
[B 98:54]: Oh, okay.
[A 98:56]: Sorry, it would, it would be buried, gone. But I mean, you can probably hear from my tone, I'm getting so angry. Yeah, just thinking about these people and what they've done, you know what I mean? So many children have been scarred by this. When I say I've lost a friend through this—
[B 99:18]: yeah, I do apologise. My condolences.
[A 99:21]: No, listen, that's years and years ago, but again, it's the life that could have been saved.
[B 99:25]: Yeah, of course. Hold on, I'm just finishing up the punctuation and grammar on this and I'll read it back to you just to make sure everything's right. Just because we've gone over like quite a bit of the time period, so like I probably will lose the transcript on this. So I just want to make sure everything is crystal clear. So I just put not really, as I've never been in a care situation with my kids. They had a great upbringing and education. I was a strict parent, but for all the right reasons. I do not trust social workers. I will not let them near my doorstep. I had a friend whose wife is a social worker and I will not associate myself with them. I know it's wrong, but it's the whole stigma of the word social worker. I've seen firsthand the effects that they've had on people's lives in regards to what's happened to me and the social workers' involvement. They can all fuck off for as I'm concerned. The only time it is resurrected in my life is speaking to you today. I have buried this. I'm angry with what has happened. To not only me but every other child. I lost a friend because of this. It was a long time ago, but this is a life that could have been saved.
[A 101:02]: Yep.
[B 101:02]: And then finally, in relation to the impact of your life, what impact has this had on your life overall, and what do you think may have been different if it had not happened?
[A 101:12]: What could have been different? Well, hopefully nothing could have been different because I love the life I've got now. But I could have left. I could have been deprived of an education, and that's so important. But because of my strong will, I mean, I've got a cracking job. I'm in a senior management role now. I'm on 80 grand a year, you know what I mean?
[B 101:42]: That's fantastic.
[A 101:43]: I own my house, I've got cracking cars, and I don't want for nothing, and this is not about money, not about money at all.
[B 101:50]: No.
[A 101:51]: But that's what the care system has done for me. That's me that's done that for me, and only me. That was the path I took when I turned 20, when I left Edinburgh, and I've done it mainly to prove my family wrong.
[B 102:15]: It's actually astounding how much spite can be such a motivating factor.
[A 102:21]: Honestly, you've no idea. I just didn't want to become a statistic, to be honest with you.
[B 102:31]: Yeah. So I just put, well, hopefully nothing but Nothing could have been different as I love the life I have right now, but I was deprived of an education, which is incredibly important. However, because of my strict regime, I have done so well for myself. I have a cracking job, nice cars, and a wonderful family. This is all due to me, my actions, and my determination. I wanted to prove everyone wrong and prevent it being another statistic.
[A 103:26]: Yep, spot on.
[B 103:30]: I'm just going to answer some questions now, which is just in relation to, for me, um, Do you know if there's any letters, photographs, reports, inquiry evidence, apologies, decisions, or previous correspondence made to support any evidence and supporting information what you've given today?
[A 104:04]: No, nothing at all.
[B 104:06]: That's fine.
[A 104:07]: No, nothing.
[B 104:09]: Could any sibling, former resident, relative, friend, or professional provide a supporting statement?
[A 104:15]: Um, no, nobody, nobody was here. Yeah, nobody was here. And, and I say because it's a taboo subject, you're not exactly going to come out homeless, started donating to your mum, you've been abused, are you?
[B 104:24]: No, of course not. So now it's just in relation to previous claims, application, or payments. Have you previously made any civil claim, um, criminal injuries claim, a redress application, a complaint, police report, increase statement, or claim to any other scheme about this abuse?
[A 104:41]: What you said, you're the first person I've talked about it in 40-odd years, so you're very privileged, I'll tell you.
[B 104:47]: Oh yeah, very much. I do feel very much So you've actually done such a fantastic job, if I'm being honest with you, Richard. Like, this is something more obviously is a very distressing and traumatic thing to speak about, but you've been able to conduct yourself very eloquently and also express yourself and give such detailed description that, like, I know this might sound a bit crazy, but like, I'm actually looking forward to drafting this statement up because you've just provided so much information. It's just going to be easy. I'm going to be able to fly through this. So again, I am glad that you've been able to finally speak about this and be a little bit open. And obviously, as you stated, we're here to try and get you the recognition and also the acknowledgement and apology, what you do deserve. Obviously, I know you stated that you haven't got any interest in relation to the money, but from what I can tell you now, that looking from our system and looking at provisional value of obviously your records, the statement what you've given today, you're estimated at a level 5. So that's anywhere between £80,000 to £100,000. But that's obviously— I can't say for right now that that's a guaranteed figure. But that is something what we believe that this level is going to be at. But it will all be down to the Scottish Redress Panel. In relation to that anyway?
[A 106:14]: It doesn't excite me. No, of course not. Maybe 40 years ago it might have, you know what I mean? But now I don't give a shit really. I think what— you've no idea how this has made me feel now, just be talking to you. I'm not going to go run and speak to my wife when I go back home, but I think through time I might. I might do that.
[B 106:36]: I think it's one of those, I think now, like, not only for this for you isn't mainly to get anything back is in form of a compensation. I feel as though this is perfect for you in regards to your closure. I feel like now that you've been able to take a detailed account of what happened, and obviously it's a bit easier speaking to me today because you can't put a name to my face. No, sorry, you can't put a face to my name. So yeah, it's one of those where like you probably would feel a bit more comfortable to speaking about it and being able to talk. And obviously, as I said, I'm very grateful for you to be able to do that, not only just for obviously my job and being able to do this for you, but also I'm thankful that you've done it for not for yourself really, because I feel as though this would be the start of something for you where you'd be able to—
[A 107:25]: Well, I've been interested in it. I mean, to be honest with you, I don't think anybody's ever going to be alive that's caused any of this, and I don't think any repercussions is ever going to happen to these guys. And I've accepted that, you know what I mean? But I think what makes me happy is that the government has realised there's been a problem.
[B 107:45]: Of course.
[A 107:45]: A bit late, but I mean, hopefully now the kids that are going on my journey, you know what I mean, that's what it is, it's been my journey, they'll get the care and the need and thrive, you know what I mean, that I never got. Yeah. And that matters. Believe me, that matters.
[B 108:04]: Of course. And you've done an absolute fantastic job in raising your family as well, especially considering everything what you've been through. Obviously, something you should be very, very proud of what you've managed to do.
[C 108:14]: Yeah.
[A 108:14]: I suppose if anything, I can thank for what happened to me for that. Yeah. In a perverse kind of way.
[B 108:20]: Well, really, it's more of thanking yourself that you was able to have that, you know, that mental fortitude to be able to tell yourself that you've got a plan I'm going to stick with it and I'm going to show everyone that obviously you deserve better. And you did get better, then that was all from your own doing. Like, you became, obviously, um, without, um, sounding a bit too much like, at the end of the day, um, you, you are older than me, but you became your own, your own man essentially at that time. No guidance, nothing at all. And a lot of people within this Scottish region has not been able to do that. And I can is that right?
[A 108:56]: I can imagine.
[B 108:57]: Yeah, it could have gone a lot worse. You've probably got one of the best outcomes I've ever seen so far coming from this. Yeah. Which in a little way, obviously, you probably may feel a little bit lucky from the outcome.
[A 109:12]: I do, yeah, I do. And as I say, if I had done education at school and I'd done mainstream school, I don't know where I would be. I'd probably be still in Edinburgh. I don't know. I don't know. I don't even want to think what happened then, you know. I mean, it didn't happen, and what did happen I've had to deal with, and again, I've done a bloody good job of it. I know I have.
[B 109:33]: You've done a fantastic job, I must admit, honestly. Thank you. So we're literally just near the last few questions now, yeah, and we should be able to fly through. But just in relation to that past question, what I asked, did you receive any payment, apology, settlement, or decision, or any signed waivers waiver or discharge, and do you have any copies?
[A 109:52]: Nope, nothing at all, nothing.
[B 109:54]: Nope. So now it's just for the reason for applying. Why are you applying to the Scottish Readjust Scheme, and what would you like to come from telling your storey today?
[A 110:04]: Education. But I think, I think that's out there already. I think that's why they've created this scheme. I think whoever reads this, I don't think they'll be shocked by it because they'll have read a lot worse. But now is the time to do it. You just— I just say nobody can be punished for this, but it's just the time, you know what I mean? If you had spoke to me 2 years ago, I would have told you piss off, absolutely no chance, you know what I mean? But the time in my life now, I'm nearly 60, you know what I mean? And I feel now I should, and it's just time. Yeah, the time is right. It really is right to do that. Yeah, and it should be. I mean, I should be shouting it from the roof. Yeah. In a strange kind of way, you know what I mean? But—
[B 111:32]: The next question would be, what would an acknowledgement mean to you, Richard?
[A 111:37]: I think now it'd be pretty much meaningless, to be honest with you. It's like the horse is bolted, you know what I mean, after the steel door's been left open. It's happened because none of the people— again, none of the people involved will ever have a repercussion of what they've done. So they can stand on the highest hill in the world and shout, \"I'm sorry, Richard.\" I just laugh at them, you know what I mean? Because it's somebody apologising that hasn't been through that, that hasn't, I'm presuming, you know what I mean, they're just reading my storey. And that's what it is, it's my life they're reading. So I think it'd be kind of, I don't think they should apologise on behalf of somebody else. Else, but somebody has to take ownership from it. I understand that.
[B 112:59]: But it is meaningless now. It is meaningless now, to be honest with you. It's happened now, and none of the people who were responsible will ever be accountable. You can stand on the highest hill and shout, sorry Richard, I would just laugh at that. I would understand that. I understand that someone has to take ownership, but those responsible will never face the consequences.
[A 113:15]: Yep, yeah, it's too late. It's far too late to be doing this, something that happened all these years ago.
[B 113:30]: And finally, is there anything else you want Rejoice Scotland to understand about what happened or the harm that you have lived with?
[A 113:38]: Again, I revert back to the previous question. What are they going to do with it? Ken, are they going to say, oh, we're so sorry? Hear it again, it's just bollocks as far as I'm concerned, you know. I mean, somebody who's in their 30s and their 40s trying to deal with something that happened 30 years ago, it's— they're doing it as a job. Yeah, Ken, they don't care. They'll go to bed tonight and they'll sleep, no problem. What happened to me, they— you know, I mean, it's just a job to them, that's all it is. They've not experienced what I've went through, and for them to try and— and then for them to try and do something about that now, well As I say, it's too late. Far too late. And again, I think that's just a bit of resentment on my behalf there. Yeah.
[B 114:48]: So again, I refer back to the previous question. What can you do about it? You can say sorry, but it means nothing. A load of bollocks for them to now only start trying to do something about it. It's too late. Again, this may just be, just be my resentment on behalf of the care system.
[A 115:11]: Those that are meant to care have failed.
[B 115:21]: I just added that. So finally, Richard, it's just a closing— well, a closing and welfare cheque. Is there anything important that we have not covered our wording that you wanted to handle correctly?
[A 115:33]: No, no, you've been absolutely fantastic. You've delivered this like absolutely fantastic.
[B 115:49]: How are you feeling after discussing this, and do you feel safe to end the call?
[A 115:53]: Yeah, yeah, no, no, I'm not— I feel good actually. I feel good. I feel, and yeah, it's your job, I feel you've listened and you've extracted the right information. You know what I mean? You're not a robot. You're, yeah, yeah, I feel you've got compassion behind you. Yeah, it's made this whole process far easier.
[B 116:13]: Yeah, we're here to try and get the best possible outcome for you.
[A 116:16]: Yeah, yeah.
[B 116:17]: Obviously most of the time, um, you're not alone being the one who, but with saying like the money means nothing like a lot of people feel the same. And it is, yeah, it is more obviously the acknowledgement and the more of the panel admitting fault and taking accountability more than anything.
[A 116:37]: I think they've done that already by creating this system. They know there's been problems, you know what I mean?
[C 116:44]: Yeah.
[A 116:44]: But to the extent I don't think they do, and I don't think they ever will know. I don't think you'll speak to half the people involved to be honest with you. A lot of them have been dead by now, so you have no idea the true extent. This is just a statistics exercise for them. That's all this is.
[B 116:59]: Yeah, and we're gonna— when it comes in next year, there's also going to be the Church of England scheme. So really, yeah, so it's going to be even much. And with the Scotland one, obviously the storeys that have been detailed to us so far, obviously quite traumatic, I imagine, just not only for the people to have experienced it, but just even ourselves, just to hear anything. It is a shocking thing.
[A 117:25]: Yeah.
[B 117:25]: With the individually assessed Scottish redress applications, you get that, you get £100,000, because obviously, because they understand the severity of what's going on.
[A 117:34]: Yeah.
[B 117:35]: With the Church of England scheme, it's £600,000. So it shows you— yeah, exactly, it shows you how severe basically that's going to be. So obviously that's something more. At the end of the day, the role, what we're doing here, it's the job satisfaction obviously outweighs the storeys that we hear because what we know is that we're obviously doing a job to try and make, trying to give closure to a part of your life which obviously is very troubling. And obviously if we're able to get you any compensation in relation to that, Brilliant. But obviously, yeah, it's just a bonus on top of it. Yeah, more than anything, what we found is that the people who we're speaking to, they'd rather obviously know for sure that they're going to get this form of acknowledgement and to know that someone's being held accountable for it.
[A 118:27]: Yeah, yeah.
[B 118:28]: And so is there someone you can contact for support, or would you like any support service details?
[A 118:32]: No, I've got— I'm gonna meet a couple of colleagues now down at the bar. I'm gonna have a gin and tonic. I'm gonna go Chinese tonight. I'm over in Ireland on business, so yeah, I'm absolutely fine. But certainly I'll probably not sleep much tonight either, but again, that's just standard for me. And but all told, no, I'm not gonna jump off the windowsill. And for my kids later on— and actually one of my kids is here, he's one of my colleagues— so no, it's just I'm fine, absolutely fine.
[B 118:56]: No problem. What are you gonna offer the Chinese?
[A 118:59]: I don't know yet, I've never been to a Chinese in Ireland, so see what happens. And see what the crack is like.
[B 119:04]: Yeah, yeah, there you go. Well, I hope they have a lovely evening. But this is just the final question now, Richard. Has the next steps been explained to you?
[A 119:14]: Not really, no, to be honest with you, no.
[B 119:16]: Okay, I will, um, what I'm going to do is I'm now going to explain the next step to you. So I'm just going to answer that as yes. Um, so what will happen now is that I'm going to go away and I'm going to obviously draught your witness statement. I'm going to make it detailed, going to detail it within your first-person narrative.
[A 119:38]: Yep.
[B 119:38]: Because obviously this is your witness statement. I am then going to go through and I'm going to corroborate what you've said within this witness statement today, and I'm going to match it with the GP records, what we've collected. Yep. I'm going to match it with your childcare records, what we've collected, that being from Edinburgh City Council. Council, and also from the institution care setting called CMAB Care and Education. And following that, I will then make a bundle which will provide an exhibit sheet. It will provide an exhibit bundle of all relevant records which obviously corroborate what you've said today. And once that has been drafted and been completed, it is going to be sent to you directly at the email address what we have on file, which is richard@scouselaw.co.uk. Adampervs.com.
[A 120:21]: That's correct.
[B 120:22]: Yeah, and so that'll be sent to over to you to have a look at, um, and for you to sign. And you sign and obviously just state that the information in the witness statement detailed is, um, correct, um, and the best of your ability. And once you've sent that back to us, we'll be then in a position where we'll have a WhatsApp meeting with you. The meeting won't be with me, unfortunately. Currently, right? It will be with our claims operations manager, which is Jay Taylor, and also it will be with the head solicitor here at MMA Legal. And it is not a long phone call whatsoever. All you'll need is a form of ID, be it passport or driving licence. Just put the camera in front of your face like you're taking a selfie, show obviously the ID, and then on the call, the head solicitor will state if this is acceptable and if he's happy with that. Once you've then verified, we will then submit your application to the Scottish Redress Panel. At the moment, we are unsure of the time period, what it's going to take for them to respond. We are currently under the impression that is anywhere between 8 to 12 weeks. So hopefully, if that's quick—
[A 121:35]: I wasn't expecting that answer.
[B 121:37]: I know. Yeah. Hopefully are going to come through quickly. And I do have a lot of, um, witness statements this week, just so you are aware. And I've also got, um, witness statements in the back what I'm still drafting as well.
[A 121:50]: Sure.
[B 121:50]: But from what you've given me today, like, and everything what you've done on this call, like I said, you've been absolutely fantastic, Richard. Like, you've, you've not, um, got disgruntled or anything like that when I've needed to, like, interrupt you, which obviously is a bit of a awkward situation for us both. It's not something I would want to put myself in position of interrupting you, but it's essentially just for the fluidity of the witness statement for when I go to type it up. Yeah, so hopefully I'll be able to get this done within maybe like an hour, an hour and a half, right? Okay, and then we'll go from there. I'm hoping that I might be able to get this done for you at the end of this week on Friday. If not, um, I'll definitely have it sent over to you by the end of next Friday.
[A 122:29]: Okay, that's absolutely Absolutely fine, mate. Yeah, no problem at all.
[B 122:32]: No problem. Well, thank you very much again for obviously sharing your storey with me today.
[A 122:35]: No, listen, not a problem. Incredible. Good to speak to you, and I'll catch up with you soon.
[C 122:39]: Okay.
[B 122:39]: Yeah, of course. Have a lovely evening. Bye.
[A 122:41]: Yeah, you too.
[B 122:41]: Bye-bye., `formatted_transcript` = [A 00:00]: Hi there.
[B 00:01]: Hi Richard, it's James here from ML Legal. How are you? How are you doing?
[A 00:05]: I'm okay. Yeah, okay.
[B 00:07]: I do have to pass data protection purposes again just before we continue with the statement. Could you please just confirm for me your date of birth, please, Richard?
[A 00:15]: 18th of March, 1960.
[B 00:17]: Fantastic. And then just your postal address, please.
[A 00:20]: Yep, it's 44 Kingfisher Grove, Gallowshields, Tango Delta 1-2-2-Pet Hotel.
[B 00:24]: Fantastic. And just let you know again, calls are recorded for training and monitoring purposes.
[A 00:29]: Yep.
[B 00:30]: And so now we are going to go into your second care setting. Again, this is all the exact same 12 questions. And so if you could kindly confirm for me the second care setting's institution name, location, the approximate dates, and your age, and who placed you there.
[A 00:46]: That was the Edinburgh Assessment Centre, and location was Howdenhall Drive, and that's at Liberton in Edinburgh. And I was about 14 when maybe 14 and a half, 15, and I was placed there by the Children's Panel in Edinburgh. That I remember very clearly.
[B 01:42]: Also, um, can you remember how long he was there for?
[A 01:46]: 3 weeks.
[B 02:02]: What type of care setting was this?
[A 02:04]: It was a closed environment. It was a secure unit.
[B 02:25]: So the next question is going to be in relation to what your ordinary, ordinary daily life was like there. First, what we're going to do is we're going to go through what the accommodation was like. So could you kindly just confirm for me what the accommodation setting was like?
[A 02:39]: It was like a cell. It's our locked room. There's two of these in the room, but I can remember.
[B 02:56]: Was there a window?
[A 02:58]: No, no.
[B 03:01]: And did you have access to a toilet?
[A 03:04]: I think I must have. I think I must have, because certainly over there, neither. Same instances as in the past.
[B 03:22]: What was the cleanliness like of these cells?
[A 03:26]: Um, just standard, just a room. Um, I can't remember it being overly dirty.
[B 03:44]: Was you provided clothing when you was at the assessment centre?
[A 03:48]: Not initially, no. Um, we got a grant from the social services, but that was probably a couple of weeks in.
[B 04:05]: He was given a grant by the social services. Was this direct?
[A 04:09]: I was given clothes.
[B 04:10]: Oh, sorry.
[A 04:11]: Yeah, yeah, I imagine it's a care grant or whatever it is.
[C 04:19]: Yeah.
[B 04:19]: And how long into being there was this provided to you?
[A 04:23]: A good couple of weeks anyway.
[B 04:34]: So did you only have like one set of clothes?
[A 04:36]: One set? Well, I think in the end they would give me somebody else's clothes out of the top of that bank of clothing, but I always remember I looked right out of place because it was just— it wasn't me. I was taken from the hearing straight there, so there's no pass and go.
[B 05:28]: What was the routine? What was the daily routine like there?
[A 05:32]: You were, you were up here in the morning and the doors, you had to stand behind your door, wait until it was opened. Yeah, you have to march, but literally march to the breakfast.
[B 05:52]: And was this in like a hall?
[A 05:54]: Yeah, yeah, yeah.
[B 06:02]: And what would follow breakfast?
[A 06:04]: You would get breakfast and you would go up, and I remember you go back up to— back up to your room. Yeah, um, and then you would try— I think I probably had a bath or a shower or something. I really can't remember. I certainly was not as bad as previous.
[B 06:22]: Um, so when you was— when you was able to have the bath and shower, um, was it something where you was able to have your own privacy?
[A 06:31]: Oh no, no, no, no, no, no, no.
[B 06:33]: All right, so would you just be able to briefly describe what it was like when you was taking a shower?
[A 06:37]: Well, it's just— I mean, showers were all open. And you were standing next to somebody. There was no privacy, no privacy whatsoever.
[B 06:55]: I'm sorry to seem like this is prying or anything like that, but was it ever a member of staff present when you were showering and stuff?
[A 07:03]: Yeah, yeah, because you were watched 24/7. There, it was constant. You couldn't be left alone unless, unless you're in your room locked in.
[B 07:21]: What was contact like with your family? Would you ever refuse or deny contact?
[A 07:29]: I've never seen them for 3 weeks. Was not allowed to see them.
[B 07:33]: He wasn't allowed to see him?
[A 07:34]: Nope. No family contact for 3 weeks.
[B 07:36]: Did you have a request to try and contact your family?
[A 07:39]: Um, yeah, yeah, I wanted my mum. Yeah, yeah. And there was once that they did come up, but, um, only because they wanted— the assessment said, what, just me to see a psychologist? And he had turned up.
[B 07:52]: Okay, one moment for a second.
[A 07:54]: Sure.
[B 08:12]: Can you remember the child psychologist's name? No, that's fine, don't worry.
[A 08:20]: Yeah, I was not in a good way. Um, to say the least.
[B 08:31]: Can you remember what the outcome was from you being seen by the child psychologist?
[A 08:36]: No, it was never discussed with me. No, I was never privy to that information.
[B 08:44]: So I just put the outcome of which was never discussed with me.
[A 08:46]: Yeah, none of this was discussed with me in any way, shape, or form. I was put in there so I couldn't abscond.
[B 09:15]: So now I'm just gonna go into the next question. How did the other children genuinely treat you?
[A 09:22]: Um, because I was in Edinburgh, it genuinely wasn't as bad, but there was still a tier system, um, as in hierarchy. Obviously I was still quite young, and there's children there up to 16.
[B 09:57]: The children there that were 16?
[A 09:59]: Yeah, there's older children. Yeah, yeah, I should put the other children.
[B 10:08]: Okay, there were a tier system hierarchy. I was still quite young. There were children there that were 16.
[A 10:15]: Yeah, they were, they were the, like, say, the kingpins, you know what I mean?
[B 10:23]: So to speak.
[A 10:24]: Yeah.
[B 10:27]: How did they, how did the staff genuinely treat you?
[A 10:34]: Like, uh, you're only the one he cared for, put it that way. You were there, they were there to do a job. You know what I mean? They were turning up to do the job, but there was no one-to-one. You were just there. I mean, it was just a routine.
[B 11:08]: So the staff didn't care for you, they were only there to do a job. There was no one-to-one, you were just there. There was no routine. And was there any form of rules, punishments, isolation, or unsafe arrangements that was enforced by the staff?
[A 11:21]: Yeah, they had a single cell that would put you in and strip you.
[B 11:26]: Oh, sorry, a single cell which they'd strip you?
[A 11:28]: They'd strip you, and it had peepholes, and all the kids— they'd make the kids bang on the door when they're— because you wouldn't be— you'd be allowed out for breakfast.
[B 11:35]: Hold on one second. Sorry about this, Richard.
[A 11:38]: Okay.
[B 12:05]: I just saw about this, correct? They had a single cell which they would strip you in. There was peepholes, there was peepholes in the cell in which the other children would look through to mock you and bang on the door, correct?
[A 12:17]: Yeah. And you would, you've been there for the duration of your punishment.
[B 12:27]: You've been there for the duration of the punishment?
[A 12:29]: Yes, it was 3 days. You've been there for 3 days, 3 days, 3 days, maybe 4 days, and you would be stripped naked and you would obviously bring your food in, but there's no— there's no, um, nothing at all to do. No books, no nothing.
[B 13:18]: So as you put, the punishment would last up to 3 or 4 days. You would be naked, not provided any books or stimulant. They would only provide you with food.
[A 13:25]: Yep, correct. They did have a potty in the corner, you pissing the pot legs.
[B 13:42]: If you ever used the, uh, the pot, was it ever changed if you, if you requested for it to be changed?
[A 13:49]: No, no, you once Once a day you would be let out to empty your piss pot, um, and that's it, you're back in again. You didn't even have— I know even in prison, like, you get exercise. There's never any, nothing like that. Yeah.
[B 14:16]: So again, um, it is going to be, um Identifying what you'd now consider abuse that you suffered whilst she was at the assessment centre. And so in relation to neglect, that would be any inadequate or withholding of food, clothing, warmth, hygiene, supervision, safety, medical care, education, or emotional support, unsafe confinement, failure to protect from bullying, violence, sexual harm, or other children or unsafe adults. Looking back, would you say that you was a victim of neglect whilst she was at the assessment centre?
[A 14:48]: Yeah, 100%. Predominantly psychological.
[B 15:10]: Looking back at your time when you was at the assessment centre, is there anything what you'd now consider as physical abuse?
[A 15:19]: You were given a punch here and there, yeah. If you step— if you stepped out of line, if you're only going to put in a cell, you were given a punch or a slap.
[B 15:38]: Can you recall where they'd hit you? Was it in the face?
[A 15:43]: Genitals. Give you a kick or a punch in the genitals. Never anywhere that could be seen. Never.
[B 15:58]: Looking back at your time, would you say that there's anything what you would now consider as emotional abuse?
[A 16:04]: Oh yeah, yeah.
[B 16:07]: And then again, for looking back at your time at the assessment centre, is there anything what you'd now consider as sexual abuse?
[A 16:14]: No, no, no, no problem.
[B 16:17]: So I'm going to ask the following questions again in relation to all three levels of abuse that you suffered while you was at the assessment centre. So in relation to the neglect, Richard, could you please confirm who was involved or responsible?
[A 16:33]: The system. The system is the system, yeah, clear and simple. There is only one answer, yeah, yeah, it's the system. Edinburgh Council. Or in our children's panel allowed this to happen by putting the children in here.
[B 17:01]: Can you think of any specific— sorry, can you remember any names or any specific roles, descriptions of the staff?
[A 17:12]: One springs to mind, and his name is Ronnie Motherwell.
[B 17:17]: Ronnie Motherwell? Yes. And would you say, um, Ronnie Motherwell was responsible for any of the abuse that you suffered when you was there? Could you specifically highlight which levels of abuse? Which type of abuse?
[A 17:36]: Punchy. He would kick you if you were gonna get— yeah, I mean, it's— yeah, just an odd dig. It was not to the extent as Lendrick Muir, but there was— you're always alert, you know. I mean, you knew what was coming if you stood out of line.
[B 17:51]: Yeah. And again, in relation to who was responsible, um, for the physical abuse, um, who would you say was involved or responsible for that? Staff. Yeah. Do you remember any specific names?
[A 18:25]: Well, Ronnie Motherwell was one. Um, not really. He always starts— he always sprung to mind. Um, he was a Scouse, like, yeah, in the highest order.
[B 18:53]: And again, in relation to the emotional abuse, um, are you able to confirm who was involved or responsible?
[A 19:00]: Well, everybody dealt with my care package, to be fair.
[B 19:04]: Everyone dealt with your care package?
[A 19:06]: Everybody dealt with my care package, yeah, because I mean, I go to an assessment centre— sorry, I go to a children's panel, and there was no dialogue with myself. I went there because I kept absconding from Landryk Muir, and the next thing I know, I walked— I was shackled and put into a social worker's car. Taken from my parents, no explanation, no nothing.
[B 19:34]: You were shackled, did you say?
[A 19:36]: Handcuffs, eye cuffs, yeah, yeah, cuffs, so I couldn't abscond, I couldn't run away, because if I got to that door, I would have, trust me.
[B 19:46]: Yeah, so you was putting cuffs on, then putting cuffs and taken to the car, then straight to the assessment centre, straight there.
[A 19:54]: Yeah, there's no passing go, there's no goodbye to parents, nothing. I always remember the children's panel had a button under the table, and I knew— obviously I knew exactly what was going to happen. The button was pressed, you could hear it. Yeah, indicate them to lock the doors down the stairs.
[B 20:30]: And was this the door downstairs? You mean in the entrance of the building?
[A 20:34]: Correct. Yes, yeah, they sealed it so I couldn't get out.
[C 20:50]: Hi, this is Craig. Hi Craig, it's Leah Horland from Eleanor Legal. Is now still a good time to conduct your witness statement?
[B 21:01]: So now we're just going to go through each level of the abuse. If you're able to provide one clear example of what happened, where and when did it occur, what was happening before the abuse took place, during, and afterwards. So we'll start first with the neglect. Could you please provide me with one clear example of what happened, Richard?
[A 21:23]: Yeah, well, neglect to me was being put in a room for 3 days, potentially, or longer or shorter, and on average 3 days with no clothing, no stimulation, no light.
[C 21:43]: Kind of your final chance to say what you need to say.
[A 21:48]: And what abuse did you want?
[C 21:50]: I mean, you got a drink or something nearby?
[A 21:56]: Okay, people can understand. You mean you're ripped from your family, put into this surrounding without any chat, dialogue, anything?
[C 22:07]: Some questions could be quite upsetting because to give concerning home and care in the same past. Just take your right side now. And before we do start, have you previously made any civil claim, criminal injuries claim, retrafication complaint, police report, inquiry statement, or claim to another team about any assistance you received? And have you ever received any payment, apology, settlement, or decision Do you recall what happened after this?
[A 22:46]: What respect?
[B 22:47]: So once you was obviously let out of the room, all right, just go back into mainstream then.
[A 22:54]: Yeah, you get your collection of clothes, you get your clothes back, and you just go back into your room. But I was put in there for 3 days because I refused to eat for 4 days.
[B 23:14]: You refused to eat for 4 days?
[C 23:18]: Yep.
[B 23:27]: So now this will be in relation to the emotional abuse. Are you able to provide a clear example of what happened, where and when did it occur, what happened before, during, and afterwards?
[A 23:40]: I mean, I'm sounding like a stuck record here, but the motion— the emotional abuse started when I was in that children's panel, you know what I mean? There was never any questions as to why I absconded from Lendrickmuir. And obviously I could have told somebody, um, but I was just labelled as this delinquent, and then the best thing was just to lock me up. And that emotionally screwed me up big time.
[B 24:40]: It's just to go back a little bit, and if ever you do feel like obviously that you're repeating yourself I do apologise, obviously, for the repetitive questions. If the question— if the answer is the same, don't worry about giving a repetitive answer. It's still okay to do so. Okay, no problem. And finally, the final example, if you'd be able to give one clear example of what happened in relation to the physical abuse, where and when did it occur and what happened?
[A 25:11]: It wasn't as bad as previous establishments. But I mean, we were teenagers, and if you anything out of line, then you would get a dig, you got punched. So it would happen, might happen on a daily basis, it might happen every 3 days, just when I got a bit cocky or rebelled, you know what I mean, you're put back into line.
[B 25:44]: So you said you'd receive a dig?
[A 25:47]: A dig or a punch? Yeah, a dig, as in a dig in the ribs, or yeah, punching genitals, or kicking genitals.
[B 26:11]: And again, can you recall anything what was happening, what would happen after this, after being in receipt of a punch?
[A 26:19]: You would just go on about your daily routine, whatever that may be, the norm. It was just accepted.
[B 26:35]: When you say it was accepted, was this by members of staff?
[A 26:39]: Not by me. It was— I just accepted it because I was— it was, it was the right thing to do in my head. I mean, I had been out of hand or I'd done whatever I'd done, and I mean, and that was your— I mean, obviously there's consequences in life, and that to me is a consequence. At the time, when you're a teenager, you just don't know any better. Okay.
[B 27:25]: So now the relating 5 questions are going to be very repetitive, but it's just going to be in relation to the neglect, emotional, physical abuse. How often did the neglect happen? Over what period? And did it ever change or become worse?
[A 27:38]: Well, you were neglected from the minute you were in there. Really, I mean, from day 1 to day 21, you were neglected. Looking back, you know, I mean, I mean, you wouldn't treat an animal the way that we were treated as children. This is a big thing. We were children, okay? And it's horrendous.
[C 28:16]: Say she had been there since the 2nd of August 1968 and that Crosslet is the only home that she has known. You remained at Crosslet during your early childhood, but Crosslet was under quarryers but it was not classed as a quarryer's home. So it's— does that make sense?
[B 28:33]: And again, the same question but this time in relation to the emotional abuse, Richard. How often did this happen, over what period, and did it ever change or become worse.
[A 28:42]: My emotions were— I mean, I couldn't focus, I couldn't think, and I was just robotic. I mean, I was in the system, so your emotions didn't come into anything back then.
[C 29:07]: Was 1973. You've been there from the age of 5, and it looks like you were there for about a year.
[B 29:14]: I couldn't think. I was robotic. I was just in the system. My emotions never came into question back then.
[A 29:20]: No, no, obviously I'm fucked up. That's, again, that's the way I felt at the time.
[C 29:25]: That's just—
[A 29:27]: my head was just done.
[C 29:33]: '88 until '81. I've got a 6-month family placement.
[B 29:43]: And again, it might seem a bit repeated, but in relation to the physical abuse, how often did this happen? Over what period? And did it ever change or become worse?
[A 29:53]: It didn't come any worse because there was cameras and they couldn't really make it any worse as such. It happened periodically. It could happen once a day, it could happen once every 3 days.
[B 30:15]: So it could be once a day or once every—
[A 30:18]: yeah, it was really— I mean, that was their form of punishment when we were out of line.
[C 30:27]: And do you understand the purpose of the statement? And do you agree that it can be used for your Scottish redress application alongside any supporting evidence? Amazing. So I'm gonna ask some questions about your personal background and your entry into care, but I know that that would be a bit difficult for you.
[B 30:47]: We're now on to the next question. Again, it'll be asked again, um, 3 times, just in relation to the abuse of which you've suffered. So I do apologise if it becomes a bit tedious or repetitive. So in relation to the neglect, what immediate effects did you experience?
[A 31:05]: I mean, worthless. Yeah, all my self-respect.
[B 31:16]: As in, you like lost all your self-respect?
[A 31:18]: Yeah, a lot. I mean, whatever respect I did have for myself, it was gone. I absolutely despised my family because of this.
[C 31:26]: Do you know anything about why you were put into care?
[A 31:34]: Yeah, just life. I just hated life.
[B 31:44]: That's perfectly fine, Richard. And we're now going to go into relation to the emotional abuse. What immediate effects did you experience? Was there any fear, shame? Sleep problems, bedwetting, running away, behaviour, or school changes?
[A 31:58]: I couldn't run away because we were obviously locked in. Um, what else? Emotional.
[B 32:09]: Um, just take your time. It's best to try and maybe think of it as like, how do you remember how it made you feel?
[A 32:19]: Oh gosh. Worthless, just like I was a nobody. I just felt— and I was existing but not living, you know what I mean?
[B 32:32]: Yeah.
[A 32:33]: I just felt that there was— I mean, I had a name, but that was all I had. I was a nobody, and I was treated like a nobody. I was treated like a problem child.
[B 33:00]: Yeah, so I just couldn't run away as I was locked in. I felt worthless, like I was a nobody. I was not living, I was just existing. I felt like all I had was my name. I was treated as a problem child.
[A 33:11]: Yep.
[B 33:12]: No problem. And then again, and this is just in relation to the physical abuse which you suffered, what immediate effects did you experience from the physical abuse?
[A 33:23]: To be honest with you, James, I've become numb. I've come numb to it, and it just— it became part of life. I was— I just accepted it. Yeah, you couldn't do anything else but— you're locked in, you couldn't do nothing, you couldn't run in to speak to your mum. I mean, you had nobody to turn to.
[C 33:49]: I'll move on now to the quarry at home, which was house number 1— oh, was it number 11? Sorry, that's that. Yeah. When you were there, was that in a house or was it in like a—
[B 34:04]: The final— oh, sorry. So there's only 3 more questions in relation to this care setting. Did anyone witness, know about it, or experience something similar?
[A 34:14]: I mean, everybody knew what was going on there. Everybody knew it, like.
[B 34:21]: Can you remember any names?
[A 34:22]: No, I was only there for a short period of time, only 3 weeks, as I say. I can't remember.
[B 34:27]: That's perfectly fine.
[A 34:32]: I mean, as I see it, it was just— it was life, it was normal.
[C 34:38]: Um, can you remember anything about your daily life there? So what was the actual college itself like?
[A 34:43]: And I think it was normal for the staff just to, to do it, and it was just accepted.
[C 34:58]: Okay, what about any of the food? Can you remember what any of the food was like? Okay. And did you do schoolwork?
[B 35:12]: So, but everyone knew, everybody knew what was going on there. I can't remember the names as I was only there for 3 weeks. It was life to me at this point. I was like, I was led to believe that this was that it was normal behaviour, that it was also normal for the staff to do it, like it was accepted.
[A 35:27]: Yeah, it's just been— if you've done something wrong, you get punished. And yeah, a kick or a punch was a punishment, and that's just become the norm. Yeah.
[C 35:35]: What about hygiene-wise? Did you get any toiletries, you know, shower gel, shampoo, toothpaste?
[A 35:41]: Was that provided?
[B 35:49]: Did you ever tell anyone or try to get help?
[A 35:52]: No, I had nobody I could tell because everybody that I knew was in the system.
[C 35:58]: And what about clothes? Were you given any fresh clothing?
[A 36:03]: I mean, who would believe us as children? We were never believed, never.
[B 36:22]: And then Robert, finally, what was different at this placement compared with the others?
[A 36:29]: You couldn't go. I couldn't escape. I had to accept what was coming or what I was getting.
[C 36:48]: Yeah, absolutely.
[B 36:53]: So now that concludes, um, your second care setting, um, being at the assessment centre. Um, I know, again, apologise for the, uh, tediousness of the questions, but We'll be going through the final set of 12 questions again, this time in relation to your final care setting. So Richard, could you kindly just confirm the institutional name, the location, approximate date and age, and who placed you there?
[A 37:22]: It was St Catherine's. It was adjacent to the assessment centre in Edinburgh, Howden Hall. Liberton. I was placed in there by the Children's Panel after my 3-week initial assessment period was over. I was roughly 14, 15, probably near the 15 mark.
[C 37:48]: Okay, are you okay? Yeah, take your time.
[B 38:03]: Yeah, so St. Catharine's Unit's adjacent to the assessment centre, Howden Hall, Liverpool. I was placed in there by the Children's Panel once my 3-week assessment was over. How old did you say you were at the time?
[A 38:14]: About 15, 14 and a half, 15.
[B 38:23]: And the next question, um, what type of setting was it and how long were you there?
[A 38:27]: It was an open setting, an open children's home. Uh, I was there just under a year, I believe. So just over a year, just under a year, and I'm sure it's just under a year.
[B 38:50]: No problem, no problem. So now, um, again, we're just going to go through a brief description of what your ordinary day life was like at St Catherine's unit. So as the same with the previous, we'll start off with the accommodation. Could you kindly just confirm what the accommodation was like?
[A 39:08]: It was a bedroom, um, well, dorm with 5 boys in it.
[B 39:15]: Yeah, had 5 bays.
[A 39:17]: Yeah.
[B 39:18]: And was there any windows?
[A 39:20]: Yes, there was a window. Yeah, yeah.
[B 39:25]: So there's windows to allow natural light. Was there ever a toilet in this, um, in your dorm?
[A 39:32]: No, no, not at all.
[B 39:46]: What was the overall hygiene like of the dorms?
[A 39:50]: It was better, definitely better. There was more women involved in the care there.
[B 40:05]: Yeah, and can you remember what your daily routine was like?
[A 40:10]: Um, it was pretty systematic. Again, you would get up, um, you would go down, down for breakfast. Yeah, um, no, I think you just go after breakfast, you would go then most of the time I was a day pupil at my high school, so I would be travelling in the bus to the high school. Hold on one moment.
[B 40:52]: You take a day bus to the, to the high school?
[A 40:55]: Yeah, yeah, not, not, not initially, but once, once you were there for a while, I was getting the day bus. But initially It would be that they had some, like, say, a classroom environment, but again, there was never any lessons being taught. I mean, we're all different ages and, you know, I mean, so they couldn't categorise us like that. It was just impossible to do so.
[C 41:27]: Are you okay? Yeah.
[B 41:36]: So I've got so far, um, the bedroom slash door had 5 bars. There was, uh, there were windows to allow natural light. There was no open toilet in the dorms. The overall hygiene was better. There were more women involved in the care there. My routine was systematic again: get up, down for breakfast. Most of the time I was a day pupil at my high school. I would take a day bus to the high school. Not initially, it would be a classroom environment in the unit. There was no education though. With the mixed ages and abilities, this was impossible to categorise.
[C 42:08]: Yep.
[B 42:08]: Can you remember what the overall food was like? Did you have 3 meals a day? Was there any choice?
[A 42:14]: No choice, no. It was take it or leave it. Yeah. And then there's breakfast, pretty standard breakfast, which was usually porridge, I think it was at the time. Um, yeah, um, it's just standard. There was no choice. You just— it was there. If you ate it, you ate it. If you didn't eat it, then you went hungry.
[B 42:43]: Was you ever provided clothing when you was there?
[A 42:46]: With other— what, sorry?
[B 42:47]: Was you ever provided clothing?
[A 42:49]: Yes, because I had to attend school, so yes, I was.
[B 43:01]: And with the clothing, what was provided, would you say it was adequate and clean?
[A 43:06]: Um, it's adequate, I suppose. Yeah, I mean, it couldn't really be to the extent of his previous establishments because you're in the public domain. Yeah.
[B 43:32]: And do you remember what your access to contacting your family was like? Would you ever refuse to access?
[A 43:44]: As time went on there, I actually had weekend access home.
[B 43:53]: Was this ever threatened to be taken away from you?
[A 43:55]: Oh yeah, constantly. If you misbehave, it'll be taken away from you. Oh yeah. Okay, buddy.
[C 44:08]: Yeah, I'm just making sure that you knew.
[B 44:20]: So how did the staff— how did the other children generally treat you here?
[A 44:26]: Okay, because I was one of the older ones now.
[B 44:35]: Yeah, and how did the staff genuinely treat you?
[A 44:41]: If you followed orders, okay. If not, again, you get the dig, you get the punch. You would get— I mean, many times I was dragged by the hair into the office. The office was the place that it would happen.
[B 45:00]: You would get a dig. When you get a dig, is that again to the ribs and to the genitals?
[A 45:05]: Punch to the ribs, yeah. Yeah, yeah, never nothing visible. You know, I mean, never ever mark you.
[C 45:19]: And did you say this mainly occurred in the office? Yeah, you could take taken into office.
[A 45:33]: Yeah, out of sight, everybody else.
[B 45:36]: And sometimes dragged by your hair, is that correct?
[A 45:38]: Oh yeah, yeah, regular. Yep, yep.
[B 45:40]: And this was a regular occurrence?
[A 45:45]: Yeah, if you stepped out of line. Yeah, yeah.
[C 45:48]: Did anyone else witness that?
[B 46:01]: Can you remember any— if there were any rules, punishments, isolation, or unsafe arrangements enforced by the staff?
[A 46:07]: No isolation. They couldn't isolate you there because it was open. Um, punishments, you would lose— um, I'll remember, you'd lose— they used to have the chance of getting you like a snack in the morning, and they would take that from you. You would lose a snack. In the morning.
[B 46:25]: Yeah.
[A 46:26]: And you— I mean, there's a lot of punishments, I think. I mean, there's a lot of work you have to do. Cleaning— you have to do a lot of cleaning in there. Mopped floors and brushing floors and windows. You're just— you're just a skibbie.
[B 46:39]: Yeah, that's perfectly fine. So now, um, we're going to go through, um, what happened there, which we could now consider abuse. And Would you like me to read out again the categories of abuse and what is considered to be a qualifying behaviour?
[A 46:57]: No, I just got my questions.
[B 46:59]: That's perfectly fine. So looking back, is there anything what you now consider neglect?
[A 47:04]: Yep, yep, there is. Neglect is obviously neglecting your food in the morning, you lose your snack. You were getting hit. That was part of neglect. There's a lot of physical abuse, but it's still neglect. And you're just basically just— you just go on, man. I never got an education the whole time I was in these establishments. And because initially I had to— there was a classroom there, um, but until I got my leave to go to high school, I never got— no, man, I was so far behind when I went back to high school, so far.
[C 47:44]: Yeah, but I called it try it, and the guy was like, oh, and I was like, is that not what it's called? I was like, no. What's the worst case look like for you?
[B 48:15]: Is there anything what happened there what you'd now consider as physical abuse?
[A 48:20]: Physical abuse? Yeah, yeah. And nobody deserves the right to be hit if you don't follow orders or dragged into an office.
[B 48:47]: Did anything happen there what you would now consider abuse, um, being either emotional or sexual?
[A 48:56]: Yes.
[B 48:57]: And is that for both?
[A 48:59]: Um, well, the emotional part of things is being there. And you know, I mean, dragged and been told nothing. And yeah, definitely emotional. And at the same time, I had no emotions. Yeah, I was emotionless. That was worthless in my view.
[B 49:28]: So just for being there in general, Being dragged there and being told nothing, I became emotionless as I believe— I believed I was worthless.
[A 49:37]: Yep, yep, that's where you felt to believe. That's the way you're treated. Yeah, be seen and not heard.
[B 49:50]: Be seen but not heard. And looking back at your time within St Catherine's, is there anything what you'd now consider as sexual abuse?
[A 50:11]: There was a couple instances, yes. And again, um, in the office, um, I always remember his name because it's similar to my surname, was a Mr Richard Garrie. He was one of, like, say, the housemasters.
[B 50:24]: Mr. Gary, did you say?
[A 50:26]: Mick. Mick.
[C 50:27]: Mick.
[B 50:27]: Mick Gary.
[A 50:28]: Gary. Yeah.
[B 50:31]: So when you say Mick Gary, is that two separate names?
[A 50:34]: Oh no, no, it's one name. MC Gary.
[B 50:37]: Yeah, yeah, just wanted to make sure. Um, was this a teacher?
[A 50:41]: No, he's like the housemaster.
[B 50:44]: He was the housemaster.
[A 50:46]: Yeah, no problem. Any times, um, that you were dragged into the office. And you always have an option now, getting a punch, rubbing them down below.
[B 50:58]: Yeah, no problem. Just give me one second.
[C 51:21]: You weren't really given toilet seats, you just had to— it was awful, but was the soap shared? Okay, so that bar of soap would have been shared between all of the lads in there? Quick. How did the staff treat you here? Can you remember their name?
[B 52:00]: So moving on to the next question, um, I know this is going to seem a bit, um, tedious because you've already given one name, but in relation to the neglect, are you able to provide Are you able to confirm, sorry, who was involved or responsible?
[A 52:15]: Mr Richard Garrie, and there was another, meant to be a teacher by the name of Mr Acres.
[B 52:20]: Mr Acres. Acres spelled A-C-R-E-S. Sure, it would have been.
[C 52:26]: Yeah, yeah, yeah.
[B 52:27]: I'll put it in speech marks just in case.
[A 52:29]: Yeah, he took a very dislike to me.
[B 52:42]: Can you remember what Mr Richard Garrie's role was?
[A 52:45]: He was a teacher.
[B 52:56]: In relation to the physical abuse, again, could you confirm who was involved or responsible?
[A 53:03]: Um, predominantly Mr Richard Garrie and Mr Acres. And Mr Acres.
[B 53:18]: And then for the sexual abuse, Mr Richard Garrie. Now this is going to be the most distressing part of the witness statement to finish this off with for the care setting, and so take your time in answering it and we'll get through it as quickly as we possibly can. In relation to the neglect, could you please provide one clear example of what happened, when and where it occurred, what was happening before, during, and afterwards?
[A 53:56]: Neglect in here. I mean, this is the last place I was in, and obviously because I had freedom, um, because of the neglect, I rebelled. And I rebelled big time, but out with the care system. I rebelled.
[B 54:33]: But this is only in relation to the CUR system. So what happened following this?
[A 54:51]: Uh, what did I do?
[B 54:53]: Yeah, so you stated that, um, for as a clear example of what happened, I spiralled out of control.
[A 55:01]: Yeah, yep. I, I just got into trouble, and I was stealing, breaking and entering. I just went off the rails. I just couldn't cope anymore. I just rebelled against everything and everybody. Yeah, I come into contact with.
[B 55:20]: And what happened after this?
[A 55:21]: Um, my time in St. Catherine's, when I come to an end, I went back into mainstream schooling. Um, and I left very quickly. I turned 16 and I left school with nothing, no qualifications.
[B 55:42]: Nothing. So now we are just going to go into one clear example of what happened in relation to the physical abuse. Could you kindly confirm where and when did it occur, what happened during, and what happened afterwards?
[A 55:54]: It happened as soon as you stepped out of line, as soon as you disobeyed an order or you did something that they didn't like. You were then taken in the office for your punishment.
[B 56:14]: And sorry to ask, but what would that punishment usually entail?
[A 56:24]: Well, you had a choice. You had a choice of rubbing them down with a blow or a strap. I'm sure it's a strap, is it? There's a TAWS, you always remember.
[B 56:34]: The what? Sorry, how do you pronounce that?
[A 56:36]: T-A-W-S-E. That was a name for a posse. T-A-W-S-E. And it was a strap with a split in it, and you'd be beaten with that strap.
[B 56:48]: With a slit in it?
[C 56:51]: Yes.
[A 56:52]: Or you could take the easy option and not get beaten.
[B 56:57]: Yeah.
[C 57:02]: Okay, and so was this kind of just one time example?
[B 57:07]: And that was Mr Richard Garrie.
[A 57:09]: He was, yeah, he was the only one that done that.
[C 57:11]: You said that is one of the most clear examples of what happened to you, and he was the only one?
[A 57:16]: Yeah.
[C 57:17]: And what about the bar of soap? Was that like a one-time thing?
[B 57:35]: Unless there are any other instances of the sexual abuse, I'm just gonna go ahead, obviously, if you're okay, just to copy obviously what has been said previously in relation to the masturbation in the office. Is there any other instances where you can think of? What?
[A 57:54]: No, because honestly, I was 100% actually got him by the throat one day.
[B 57:59]: Say that again, sorry.
[A 58:00]: I actually got him by the throat.
[B 58:02]: Oh, did you? Hold on, hold on, we'll, um, I'll, um, we'll, we will, uh, make note of that once I've just got the copy and paste and put what actually happened for in relation to that.
[C 58:16]: Sounds horrible, it's just the easiest way to say it, just to be straightforward, isn't it? So the soap is quite a regular thing, what about the stings? That quite regular as well? Do these stings leave marks, leave injuries?
[B 58:34]: So I've just started to put that in. One time I gripped Mr Richard Garrie by the throat.
[A 58:38]: Yep, because I wouldn't do what he wanted me to do and I just snapped.
[B 58:45]: What happened following this?
[A 58:50]: Nothing. Nothing at all.
[B 58:52]: Okay.
[A 58:52]: And it was so bizarre, it just stopped because he couldn't— I was, I was, I was a big lad and he couldn't, he just couldn't deal with it.
[C 59:03]: Um, right. Did you experience any fear, shame, sleep problems, bedwetting? Anything like that? Yes, you can tell me exactly what you experienced. And if you did wet the bed in Irkut House, how was that dealt with?
[B 59:31]: So just a couple of final questions in relation to the institutions. So in relation to the neglect, how often when did this happen, over what period, and did it change or become worse?
[A 59:41]: It happened over the period of time I was in there, and I would say probably, probably for the first 6 months it was worse.
[B 59:50]: Yeah.
[A 59:52]: As I grew and got older, I don't think I was neither little boy anymore, and so they kind of lost interest in me. And I said I was towering 6 foot, um, and I think I kind of intimidated them a little bit. Yeah, to my advantage.
[B 60:29]: So I'm just gonna put, it happened over the time I was in there, and probably the first 6 months it was the worst. And as I grew and got older, they seemed to lose interest in me. I was now 6'2\" and I feel like I may have intimidated them a little bit, which was to my advantage.
[A 60:45]: Yeah, I think I became a lost cause to them. They couldn't do anything with me, and they couldn't bully me because I've had it for the last 3, 4 years of my life. I just wasn't treatin' it anymore.
[C 60:57]: Okay, should we move on to Raysdale? Okay, so I've got Raysdale from 1983 to '85. You left 2 years. Can you tell me a bit more about what Raysdale was? Was this, again, was it a house? Was it residential?
[B 61:15]: So again, this will be the same question, but this time in relation to the physical abuse. Would you be able, um, how— what, sorry, with the physical abuse, how often did this happen over what period and did it ever change or become worse?
[A 61:30]: Again, I'm gonna say the first 6 months was bad, and once— basically, it was daily. It's when you stepped out of line. But once I had shown that I'd had enough, again, the physical abuse stopped And again, the same question in relation to the sexual abuse.
[B 62:06]: How often did this happen? Of what period? And did it change or become worse?
[A 62:12]: Um, probably the first 6 months again. Um, because that's when I actually attacked them.
[C 62:18]: Um, and you could come and go as you please. Um, what about the bathrooms? Are they again with a shed? Okay. Um, did you get toiletries in this place? What about clothing?
[B 62:46]: So I put, from the first 6 months, again, when I attacked him/defended myself, the abuse stopped.
[C 62:56]: Yep.
[B 62:59]: So now again, it's the same question going to be asked but in relation to the factors of abuse. And what were the immediate effects which experienced in relation to the neglect?
[A 63:11]: Immediate effects, psychological effects again. And just, I think I thought that little of myself anyway, and it didn't bother me anymore. And they couldn't do or kick me down any more than the last few establishments had done, you know what I mean?
[C 63:32]: It's Um, please say you are.
[A 63:36]: Quite hard to explain really.
[C 63:39]: Oh, lovely, and you met your partner there. Wow, definitely meant to be, no argument about that. Um, did anything happen that you would now consider to be abuse?
[B 63:54]: So she put psychology effects on me again. Um, I felt little of myself. It didn't bother me anymore. They couldn't break me down any more than what the other institutions already had.
[A 64:04]: Yep.
[B 64:05]: In relation to the physical abuse, again, what is the immediate effects that you experienced?
[A 64:15]: Again, it's when you've had it so long, it doesn't really affect you as such as it does somebody that's never had it. Because you have it on a regular basis, you know what I mean? It doesn't really affect you any different from day 300 than it is from day 1.
[B 64:39]: It was a regular occurrence, it didn't affect you as much from day 300 to day 1?
[A 64:47]: Obviously, for somebody to accept that as norm must be seriously damaged. Yeah, but that's what it was, that's what happened. It was normal.
[C 64:57]: Okay, brilliant. So that was all of the care patterns that we've gone through. I'm now going to move on to the next kind of different sections of questions, but these are about your time in care overall, not just one at a time. So across all of the placements, you were Who would you say were the main people responsible for what happened to you? Yeah, so Mary, Helen, and then Brian. Okay. Were other children affected, or did you work with other children?
[B 65:39]: Again, what immediate effects did you experience following the sexual abuse?
[A 65:46]: Quite much the same answer as the rest, to be fair. Yeah, but I was— I was— I come to the extent that I was not— I refused to take it anymore.
[B 65:57]: Um, so pretty much the same answer as the rest. And what was— what was the way you said following that?
[A 66:03]: Um, I pretty much say, well, I drew the line and I said, that's good, because then I was getting older, I was looking at girls and, you know, I mean, these, these things hold me the right way in life for where I wanted to be, you know what I mean? I didn't want to— I'm not gay, I never have been. And, and I just thought, no, I'm just not allowing it. And that's why I was so, so determined not to allow it anymore.
[C 66:38]: Were complaints discouraged, ignored, or punished?
[B 66:46]: So, Richard, I put pretty much the same answer as the rest. I drew the line when I was getting older. I started to think about girls, etc., and I wanted to be in the right place in my life. I was determined to not allow those things to happen to me anymore.
[A 66:58]: The sexual abuse, yeah, most definitely. Yeah, as for the rest, I mean, that was with me for a long time. Yeah, couldn't get rid of that. I could do something about the sexual.
[B 67:10]: So now we're just on to the final 3 questions in relation to the care settings, Richard, so we should be able to fly through this soon. Did anyone else, in relation to all of the abuse that you experienced at Catherine's unit, did anyone witness it, know about it, or experience something similar?
[A 67:26]: Not the sexual. Nobody witnessed that, no. Apart from Megari.
[B 67:39]: But they witnessed everything else?
[A 67:46]: Yes.
[B 67:48]: Did you tell anyone or try to get help?
[C 67:50]: No. No.
[B 67:52]: This is obviously going to sound really stupid and I do apologise. If you didn't tell anyone or ask for help, could you provide us with a reason as to why?
[A 68:05]: I was embarrassed. Yeah. What are you going to say? I mean, it's taken me 40-odd years to come and speak to you today, you know what I mean? Back then, it was— I think child abuse now is I mean, totally out of hand. But then it was accepted, you know what I mean? It was, it was what appeared to be the right thing to do, you know what I mean? Yeah, as a beautiful—
[B 68:35]: it's just So I just put no. I was embarrassed to tell anyone. It's taken me 40 years to speak to you today. Back then, child abuse was accepted and also out of hand. It was appeared to be the right— it was appeared to be the right thing to do, but it is abuse looking back now.
[A 69:13]: 100%. There's nothing, there's nothing else it can be, you know.
[C 69:16]: I mean, it's, you kind of sugarcoat it.
[B 69:30]: And then finally, Richard, what was the difference at this place, at this placement, compared with the others?
[A 69:37]: The, the, the big thing was, um, I left here, back into mainstream, that I could see a way out of here. I had clear closure, you know what I mean? I had a path that I know in my head. Play the game and this is where you're going to be.
[B 70:21]: So, but the big thing was I left there, I could see a way out of here, I had clear closure and a path, and a path that I had in my head just to play the game and I'll be where I need to be, just play the system.
[C 70:34]: Yep.
[B 70:34]: Fantastic. And that concludes the placement sentence of the witness statement. Now it's just going to be a couple of questions, what we should be able to fly through quickly. It won't be as meticulous as that, so we'll try and get through quickly. So, people involved, reporting, and institutional knowledge. Across all placements, who were the main people who was responsible?
[A 70:58]: Social workers. They put me in that situation.
[B 71:02]: So with the social workers, do you recall any names?
[A 71:06]: Only one social worker, his name is Gordon. He, he, he— the thing I can't understand to this day, why was I never talked to? You know what I mean? They talked to my parents, but they never once talked to me. And that's what I kind of get my head around. Well, I was never allowed to tell my storey. I blame my parents as well. I blame my sister. I blame, I blame everybody. And I blame my birth mother. I blame everybody because everybody had factored into this, you know what I mean? I was a teenager growing up in the '80s, and it was a hell of a place to grow up in a city in the '80s, you know what I mean?
[B 71:49]: Yeah.
[A 71:50]: And but I had no support. From my family, but more importantly, I've no support from professionals.
[B 72:21]: One second, I'll just relay back what I've got, just to make sure that obviously it's correct and we haven't missed anything. So, social workers, only one social worker, and he was called Garden. One thing I never understood from this is that they never spoke to me. Why did they never speak to me? I blame everyone for what happened to me. I grew up in the city in the '80s. It was a hell of a place to grow up. I had no support from my family, but more importantly, not from the professionals.
[C 72:54]: Yep.
[A 72:55]: You were labelled, you know what I mean? You were labelled a problem. And instead of fixing the problem, like what they do now, yeah, you were just— well, I've just— for the last 2 hours, that's— you just had a snapshot into my life. Yeah, that's what you got. Back in the '80s.
[C 73:13]: Yeah, you just get to treat them the way you want to be treated, and that's exactly it. And you kind of live— you live your childhood through them. Yeah, that's an absolute concern, what I really do.
[B 73:33]: So I just put, I was labelled as a problem instead of fixing the problem. I was dealt with as a problem.
[A 73:43]: Correct.
[B 73:44]: Can you remember any other names who are the main people responsible?
[A 73:50]: There's too many. I mentioned everybody that I've just discussed with you over the past 2 hours. Yeah, I mean, people go in a role to support and help these people, you know what I mean? They must have had a job title, they must have had an interview to take on the role. Of the job. Yeah, you know, I mean, don't get me wrong, I met a lot of nice people there as well. I did. People genuinely want to help. But the second thing of it was, once you were labelled, you know, I mean, once the arrow was above your head, that's it, you were wasting your time.
[B 74:22]: Yeah, just give me one second, I just go back through into the person, it's just to highlight any names.
[C 74:38]: Mike.
[B 74:39]: And do you not remember who Mike— what Mike's role was?
[A 74:42]: He was a teacher.
[B 74:43]: It was just a teacher?
[A 74:45]: Yeah, yeah, the deaf teacher. Yeah.
[B 74:47]: And it would say Mr Acre was a teacher. You don't remember the specific subject?
[A 74:51]: No, there wasn't a specific subject. Yeah, you would sit in a room and they would try and talk to you about geography, then history and maths, but you just wouldn't listen. And so they wouldn't force the fact. I mean, you just done what you wanted to do. You would sit, you would Skive, you would talk, you would do nothing.
[B 75:07]: And Mr Richard Garrie, did you say he was the boarding officer?
[A 75:11]: He was the housemaster.
[B 75:12]: Housemaster, that's it. Sorry about that.
[A 75:15]: That's okay.
[B 75:16]: So I've got Mr Richard Garrie, Mr Richard Aker, Mike as well. What was the teacher called? Mr Thornburn?
[A 75:25]: He was the head teacher. Thornburn, or The Beak. Thornburn, he was the headmaster at Glendrick?
[B 75:32]: Yeah, the headmaster. Yeah, The Beak was his nickname. Yeah, so we've got McGarrie, Mr Aker, Mike, Mr Thornburn, quotation marks, The Beak, and he was the headmaster. And was there anyone else who you named?
[A 75:50]: Not really.
[B 75:50]: No, that's perfectly fine, no problem. Um, the next question is, were other children affected and did you witness abuse or harm to anyone else?
[A 75:59]: Oh, everybody was there, especially Lyndrick Muir. Yeah, yeah, whoever was in my dorm at the time. Yeah, they're all— nobody missed out.
[B 76:16]: Nobody missed out.
[A 76:21]: A few years ago, I actually found a Facebook page that had been put up, and I wrote some really nasty things on it.
[B 76:31]: Yeah.
[A 76:32]: And they're still there, still there. I mean, that was done years ago, and there's a lot of nasty stuff on there as well from other, other people. I'm not gonna— again, that's not my business to discuss next.
[B 76:42]: No problem, that's perfectly fine. And why do you believe staff or the institution know or should have known what was happening?
[A 76:51]: Well, they're adults. I mean, I'm a father, I'm a grandfather myself, and I live for my children, my grandchildren, you know what I mean? And regardless whether they're children or not, they're in a position of trust and a position of care to look after us in the field. They dictated what way my life was going.
[B 77:32]: Well, they were adults. They were in a position of care. They was in control and dictated where my life was going. They had a duty of care and they failed. They failed.
[A 77:41]: Yeah, big time.
[B 77:43]: Yeah, no problem. Were complaints discouraged, ignored, or punished? Were you moved, threatened, or disbelieved?
[A 77:51]: Disbelieved. I never really told many people about it. Yeah, because of the— because you— because as I said to everyone, it was accepted, it was normal, it was life, it just happened, you know what I mean? So I mean, what are you meant to do? You can't fight the system, you just can't do it no matter how hard you try as a 13-year-old. I mean, who would believe me even if I did try? Nobody. I couldn't speak to anybody. I never see my parents. They just stopped me seeing them at the I've seen them periodically, but you can't go in and say to your mum, I was giving somebody a masturbating in somebody's office, can you? You know what I mean? You just can't do that. Even when I did go to the police, they said, don't be silly, you encouraged it. Yeah, I mean, I thought, wait a minute.
[C 78:54]: Sleep problems.
[B 78:58]: And then finally, have you ever reported the abuse to the police, an inquiry, a professional, or an authority?
[A 79:06]: Yeah, reported to the police. Yeah. Yep.
[B 79:09]: I know you've already stated this before, so it is a bit tedious, but what happened when you reported this to the police?
[A 79:14]: I was I was— because I was known to the police then, it was a few years, and I was turning into a criminal, I wasn't believed. I was told that I had encouraged it.
[C 79:27]: The kind of, if you went on holiday, sometimes you might struggle with somewhere you don't know.
[B 79:33]: You were told what? Sorry?
[A 79:35]: That I had encouraged the situation, I had encouraged the abuse, the sexual abuse. I must be gay. The exact words of the officer.
[C 79:46]: Okay, and is that still an ongoing thing? Okay, and when did that happen and how long did it happen for?
[B 80:00]: So the next is just movement between placements and leaving care. Why did you move between placements and were the reasons ever explained?
[C 80:06]: No.
[A 80:07]: Never. No, no, I moved obviously from the first one because I absconded because of the serious abuse. Second one was a result of abscondance, the first one. And the third one was, um, a partner wasn't ready to be integrated back into society.
[C 80:23]: Yeah, so I can understand that there would have been a struggle. How has what you went through affected relationships, parenting, friendships, Yeah, you give them the life that you wanted.
[B 80:52]: So no, never. I moved as I was, as I absconded due to serious abuse. Second was a result So it'll be expounding from the first and final setting I was deemed to, uh, I was deemed not fit to enter society.
[A 81:04]: Correct. Yep.
[B 81:07]: Did you run away, refuse to return, or ask to be moved?
[A 81:12]: You couldn't refuse. There wasn't an option.
[C 81:15]: What about friendship? Has it affected any friendship or your ability to maintain friendship?
[A 81:21]: I mean, the staff at Liverpool let me physically hitchhike home to Edinburgh, which is 60 miles, in different people's cars. They knew that was happening as a 13-year-old.
[B 81:32]: Do you say 60 miles?
[A 81:34]: Yes, 60 miles from that. I was 60 miles from my parents. Yeah.
[B 81:53]: So I just put, you couldn't refuse, that was never an option. The staff at Lendrick left me— let me hitchhike 60 miles to my parents' house, getting rides from strangers, and they not only knew but encouraged me to do so.
[A 82:05]: Yep, if you don't— if you're not happy, just bugger off again. Yeah, so I did.
[B 82:10]: And then finally for this section, when and what age did you leave care?
[A 82:15]: 16.
[B 82:17]: And what was your circumstances afterwards?
[A 82:20]: Um, for the first 4 years, my— from 16 to 20, I was a criminal.
[B 82:28]: Yeah.
[A 82:29]: Um, I was even breaking in, um, doing everything I shouldn't be doing. Taking no pride in it now whatsoever. Um, I got an 8-week prison sentence in Edinburgh.
[B 82:45]: One second.
[A 82:45]: Sorry.
[B 82:46]: No, don't apologise, um, Richard.
[C 82:49]: Yeah, absolutely. Just something that would remind you. Yeah.
[B 83:00]: Do you say 6 or 8 weeks?
[A 83:03]: 8 weeks. 8 weeks prison sentence.
[C 83:04]: How was it affected?
[B 83:05]: You were in Edinburgh? In Edinburgh and And what was it, what caused you to be placed into the adult prison?
[A 83:16]: Breaking in the house.
[B 83:21]: That's perfectly fine. So now it's just gonna go into the impact of your life. This may be a bit more of a distressing part, but after that we'll just be flying through. We should probably be done in the next 15 minutes or so.
[A 83:35]: Yep.
[B 83:35]: So this is the impact on your life, what the care setting has done. So how did this experience affect you at the time? So try to think about obviously your thoughts and feelings in relation to your safety, your trust, confidence, sleep, behaviour, education, relationships, and also your ability to speak up.
[A 83:56]: Well, as I say, I spiralled. The only way out I could see was rebelling. I was free, you know what I mean? I was free from that system. And instead of building my life and doing the right channel, I chose the wrong one because of the anger and the hatred and the hurt and deceit that I had in me. I couldn't speak to anybody. I had nobody to speak to. I mean, I was pretty much discharged from social services overnight. Yeah, one second, one second.
[C 84:47]: So you've got a—
[B 84:50]: well, I spiralled. The only way I, um, the only way I saw was rebellion. I was free this way. Instead of building my life and choosing the right channel, I chose the wrong path due to anger, hatred, and deceit. I was essentially discharged overnight.
[A 85:03]: Yep, just 3 years of my life, then all of a sudden that's it, you're free to go. Yeah, no explanation, no nothing.
[B 85:27]: And how would you say this has affected your sleep, your behaviour, and your future relationships and ability to speak up?
[A 85:36]: For the first probably 20 years after that, it's horrendous. I had them— I was sleeping with different women. I've got 3 or 4 children that I have nothing to do with.
[C 85:48]: You know what I mean? Yeah, absolutely. Yes. Have you received counselling, therapy, mental health?
[A 86:00]: My family disowned me.
[C 86:02]: Yeah.
[A 86:05]: And I was, I was just a rebel. I was on a destruction mode. Do you not believe it?
[C 86:15]: Yeah.
[B 86:40]: The first 20 years after this was horrendous. I was sleeping with numerous women. I have 3 children that I don't have anything to do with. My family disowned me. I was just a rebel. I was in destruction mode. You wouldn't have believed it.
[A 86:52]: Mm-hmm.
[B 86:53]: Yep, yep, no problem. So the next question is, how has it affected your mental health?
[A 86:59]: Back in the day, you didn't have mental health. There was no such thing as mental health. That's only— that's a modern day. So my mental health was me breaking in. My mental health was me sleeping with different women, cheating, lying, stealing. That was my mental health. Because if you ask anybody 40 years ago what mental health was, nobody could tell you. Okay, I now know what I've done to my mental health.
[C 87:27]: Yeah.
[B 87:32]: So my mental health was stealing, breaking and entering, sleeping with numerous women. What else did you give an example for?
[A 87:39]: Just doing what I wanted to do. I mean, I couldn't— I didn't care. I mean, nobody could do any more to me than what had been done the previous 3 years.
[C 87:58]: Could any sibling, former resident, relative, friend, partner, or professional provide a supporting statement for your application, or would you want them to? You wouldn't? Okay.
[B 88:14]: How has it affected your physical health? Um, basically So like any alcohol or substance use? What were—
[A 88:23]: oh no, that's one thing I've been very strong about. I mean, I'll social drink now and again. I don't— I used to smoke at the time, but when I turned my life around, I stopped smoking. And I refuse point blank to do any kind of drugs. I've seen so much destruction with them in the care system.
[B 88:41]: Yeah, I've got no substance use. I only drink socially now. Um, how would you describe your sleep?
[A 88:49]: Terrible. My doctor refuses to give me any more sleeping pills because of the addiction, and I'm now on— actually, just give me a second, I'll tell you what they're called— diazepam.
[B 89:01]: Yeah, one moment.
[A 89:03]: Just two seconds. No, I'm a tripplin'.
[B 89:18]: I'm a tripplin'.
[A 89:20]: I'm a tripplin' for my sleep. But to be honest with you, I actually buy sleep pills on the black market.
[B 89:26]: Yeah, no problem. Hold on. Would you say this is due to it being a necessity?
[A 89:39]: Yeah, because my doctor won't give them anymore. Because of the addiction. But I've got— I need to sleep, you know what I mean? And it's all— I'm a— triptylene don't work. They calm me down, but they don't— they don't make me sleep. Don't let me sleep. A zopiclone.
[B 89:54]: Zopiclone?
[C 89:55]: Yeah.
[B 89:56]: Do you know how that's spelled, by any chance?
[A 89:58]: Z-O-P-I.
[B 90:00]: Yeah.
[A 90:00]: Clone. C-L-O-N-E.
[B 90:06]: That's the only thing that helps with your sleep?
[A 90:08]: That's the only thing that'll put me asleep, yeah. And I know I'm addicted to them, I know that, but what's the options?
[C 90:15]: Yeah. And how are you feeling after discussing this on the phone?
[B 90:26]: Just give me one second, just while I just try and associate the— not associate, sorry, just try and fix the punctuation and grab my real quick.
[C 90:37]: Yep.
[B 90:38]: So, but no substance use. I only drink socially now. My sleep is terrible. My doctor refuses to give me more sleeping pills as he's concerned about addiction. I'm on diazepam, Amitriptyline. I do buy sleeping pills on the black market. This is a necessity as my doctor won't provide me with the drugs. Zopiclone is the only thing that helps me with my sleep. I know that I'm addicted, but what are my My options, by any chance, could you please just confirm for me what the milligrammes are for those?
[A 91:04]: Um, I think it's 7.5. It's obviously clone, I think. I don't have them to hand with me. I'm actually in a hotel room in Ireland at the moment on work. Um, the amitriptyline, I, I have, they're 10 milligrammes, but I take 2, so it's 20 milligrammes.
[B 91:20]: And how many of the zopiclone do you take a day?
[A 91:23]: Uh, 1. One at night.
[B 91:31]: Yeah, um, and then the diazepam?
[A 91:34]: Yep, I take one of them. I think there's 5mg. I've not got that in my hand either, like I said, in my bag in my car.
[B 91:39]: It's okay, don't worry about it. One a day?
[C 91:42]: Yeah.
[B 91:42]: And is that at night or just during the day?
[A 91:44]: At night.
[B 91:47]: Fantastic. Um, how has it affected your relationship, parenting? Friendships, intimacy, trust, or isolation?
[A 91:54]: No, um, since my children came along, the children I've been a father to, I mean, they've changed my life. Um, you've no idea.
[B 92:10]: Sorry, say that one more time.
[A 92:11]: I mean, talk about being an overprotective father.
[B 92:13]: Yeah.
[A 92:14]: Oh, you have no idea.
[B 92:15]: I have lots of problems.
[A 92:16]: Idea. And my children, my world. I see them on a daily basis. Yeah, for them, they're all doing well in life. My daughter's a paramedic. I mean, got 2 grandchildren, 2 on the way next year, and all full-time jobs, all got their own houses, done so well. And I, I thank myself for that. Um, of course, my strict regime that I've developed because of my abuse. So if anything, it's done some good. It's made me treat my children the way that I should have been treated.
[C 92:55]: Yeah. Be honest with you. I'm still— I'm working on the system, and every now and then I have to ask Auntie what that means. All right, Craig, well, you take care of yourself, and thank you again. All right, speak to you soon.
[B 93:30]: Bye. But since I've become a father to my kids, they've changed my life. Talk about being a A protective father. You have no idea. They are my world, the four of them. They all work full-time. They have a house. I gave myself a strict routine to stick to and I was able to provide myself with this. I wanted to treat my children the way I should and wanted to have been treated. They are my world.
[A 93:51]: Yep, yep.
[B 93:53]: And the next question: how has it affected education, work, confidence, opportunities, finances, housings, or day-to-day stability?
[A 94:02]: My strong will has got me out of the shit in my teenage days. Um, I, I left when I turned 20, um, after I'd done my prison sentence. I left Edinburgh. Hold on, you left Edinburgh? I left Endra. I wanted to prove my family wrong because I was written off, you know. I mean, I was a nobody. I was going to die. I was going to die crook and all this, you know. I mean, and I just got to the stage when I was 20, I thought, fuck you. Excuse my language.
[B 94:44]: No, it's okay.
[A 94:45]: I'm not going to be that person that you see I am. And I see, I packed up and I left. I left them with nothing but the clothes on my back. I'm left with no qualifications whatsoever.
[B 95:31]: So she put, my strong will has got me out of this shit from my teenage days. When I turned 20 after my prison sentence, I left Edinburgh. I wanted to prove my family wrong. It was like a fuck you. I wasn't going to be the person everyone thought I was going to be. I left with nothing but the clothes on my back. I have no qualifications. And finally, are there triggers, places, smells, authority figures, institutions, or situations that you avoid?
[A 95:58]: Not really, because I've never— I mean, I've never been near a care situation. My children have always had great upbringing, great education, you know what I mean? I've been such a strict father, but for the right reasons.
[B 96:12]: Yeah.
[A 96:13]: And I've never been in that environment, and I've never had any social— I mean, I would not allow a social worker near my door.
[B 96:21]: Yeah.
[A 96:21]: You know, I mean, I have no trust, no faith in that profession. And I actually have a friend whose wife's a social worker, and I will not associate with her in any way, shape, or form. And that's wrong. That's wrong for me to do so. And But it's a—
[B 96:38]: Sorry. It's okay to apologise. So I just got, um, not really, so I've never— sorry, not really, as I have never been near a care situation with my kids. They've had a great upbringing and education. I was a strict parent but for all the right reasons. I do not trust social workers. I will not let them near my doorstep. I have a friend who is a social worker and I will not associate myself with them.
[A 97:26]: So my friend's wife she's a social worker. And I know it's wrong, but it's the whole stigma, the word social worker, you know what I mean?
[B 97:37]: Yeah.
[A 97:37]: And I've seen the destruction and chaos they've caused in many people's lives. I mean, I've looked at all these child abuse cases and Orkney and things that have happened, and the social workers have been to blame. That's by the by, but what they've did to me personally, you know what I mean, Yeah, they can fuck off as far as I'm concerned. The whole system is dead and buried and will never be resurrected in my life. Never.
[B 98:29]: Can you just clarify something for me? You just stated that— oh, hold on. You said something then about like, um, if it's up to you, like about resurrecting something. Um, in relation to social work and social workers, what was that again? Can you just repeat it?
[A 98:52]: The only thing that's resurrected now is to speak to you about it.
[B 98:54]: Oh, okay.
[A 98:56]: Sorry, it would, it would be buried, gone. But I mean, you can probably hear from my tone, I'm getting so angry. Yeah, just thinking about these people and what they've done, you know what I mean? So many children have been scarred by this. When I say I've lost a friend through this—
[B 99:18]: yeah, I do apologise. My condolences.
[A 99:21]: No, listen, that's years and years ago, but again, it's the life that could have been saved.
[B 99:25]: Yeah, of course. Hold on, I'm just finishing up the punctuation and grammar on this and I'll read it back to you just to make sure everything's right. Just because we've gone over like quite a bit of the time period, so like I probably will lose the transcript on this. So I just want to make sure everything is crystal clear. So I just put not really, as I've never been in a care situation with my kids. They had a great upbringing and education. I was a strict parent, but for all the right reasons. I do not trust social workers. I will not let them near my doorstep. I had a friend whose wife is a social worker and I will not associate myself with them. I know it's wrong, but it's the whole stigma of the word social worker. I've seen firsthand the effects that they've had on people's lives in regards to what's happened to me and the social workers' involvement. They can all fuck off for as I'm concerned. The only time it is resurrected in my life is speaking to you today. I have buried this. I'm angry with what has happened. To not only me but every other child. I lost a friend because of this. It was a long time ago, but this is a life that could have been saved.
[A 101:02]: Yep.
[B 101:02]: And then finally, in relation to the impact of your life, what impact has this had on your life overall, and what do you think may have been different if it had not happened?
[A 101:12]: What could have been different? Well, hopefully nothing could have been different because I love the life I've got now. But I could have left. I could have been deprived of an education, and that's so important. But because of my strong will, I mean, I've got a cracking job. I'm in a senior management role now. I'm on 80 grand a year, you know what I mean?
[B 101:42]: That's fantastic.
[A 101:43]: I own my house, I've got cracking cars, and I don't want for nothing, and this is not about money, not about money at all.
[B 101:50]: No.
[A 101:51]: But that's what the care system has done for me. That's me that's done that for me, and only me. That was the path I took when I turned 20, when I left Edinburgh, and I've done it mainly to prove my family wrong.
[B 102:15]: It's actually astounding how much spite can be such a motivating factor.
[A 102:21]: Honestly, you've no idea. I just didn't want to become a statistic, to be honest with you.
[B 102:31]: Yeah. So I just put, well, hopefully nothing but Nothing could have been different as I love the life I have right now, but I was deprived of an education, which is incredibly important. However, because of my strict regime, I have done so well for myself. I have a cracking job, nice cars, and a wonderful family. This is all due to me, my actions, and my determination. I wanted to prove everyone wrong and prevent it being another statistic.
[A 103:26]: Yep, spot on.
[B 103:30]: I'm just going to answer some questions now, which is just in relation to, for me, um, Do you know if there's any letters, photographs, reports, inquiry evidence, apologies, decisions, or previous correspondence made to support any evidence and supporting information what you've given today?
[A 104:04]: No, nothing at all.
[B 104:06]: That's fine.
[A 104:07]: No, nothing.
[B 104:09]: Could any sibling, former resident, relative, friend, or professional provide a supporting statement?
[A 104:15]: Um, no, nobody, nobody was here. Yeah, nobody was here. And, and I say because it's a taboo subject, you're not exactly going to come out homeless, started donating to your mum, you've been abused, are you?
[B 104:24]: No, of course not. So now it's just in relation to previous claims, application, or payments. Have you previously made any civil claim, um, criminal injuries claim, a redress application, a complaint, police report, increase statement, or claim to any other scheme about this abuse?
[A 104:41]: What you said, you're the first person I've talked about it in 40-odd years, so you're very privileged, I'll tell you.
[B 104:47]: Oh yeah, very much. I do feel very much So you've actually done such a fantastic job, if I'm being honest with you, Richard. Like, this is something more obviously is a very distressing and traumatic thing to speak about, but you've been able to conduct yourself very eloquently and also express yourself and give such detailed description that, like, I know this might sound a bit crazy, but like, I'm actually looking forward to drafting this statement up because you've just provided so much information. It's just going to be easy. I'm going to be able to fly through this. So again, I am glad that you've been able to finally speak about this and be a little bit open. And obviously, as you stated, we're here to try and get you the recognition and also the acknowledgement and apology, what you do deserve. Obviously, I know you stated that you haven't got any interest in relation to the money, but from what I can tell you now, that looking from our system and looking at provisional value of obviously your records, the statement what you've given today, you're estimated at a level 5. So that's anywhere between £80,000 to £100,000. But that's obviously— I can't say for right now that that's a guaranteed figure. But that is something what we believe that this level is going to be at. But it will all be down to the Scottish Redress Panel. In relation to that anyway?
[A 106:14]: It doesn't excite me. No, of course not. Maybe 40 years ago it might have, you know what I mean? But now I don't give a shit really. I think what— you've no idea how this has made me feel now, just be talking to you. I'm not going to go run and speak to my wife when I go back home, but I think through time I might. I might do that.
[B 106:36]: I think it's one of those, I think now, like, not only for this for you isn't mainly to get anything back is in form of a compensation. I feel as though this is perfect for you in regards to your closure. I feel like now that you've been able to take a detailed account of what happened, and obviously it's a bit easier speaking to me today because you can't put a name to my face. No, sorry, you can't put a face to my name. So yeah, it's one of those where like you probably would feel a bit more comfortable to speaking about it and being able to talk. And obviously, as I said, I'm very grateful for you to be able to do that, not only just for obviously my job and being able to do this for you, but also I'm thankful that you've done it for not for yourself really, because I feel as though this would be the start of something for you where you'd be able to—
[A 107:25]: Well, I've been interested in it. I mean, to be honest with you, I don't think anybody's ever going to be alive that's caused any of this, and I don't think any repercussions is ever going to happen to these guys. And I've accepted that, you know what I mean? But I think what makes me happy is that the government has realised there's been a problem.
[B 107:45]: Of course.
[A 107:45]: A bit late, but I mean, hopefully now the kids that are going on my journey, you know what I mean, that's what it is, it's been my journey, they'll get the care and the need and thrive, you know what I mean, that I never got. Yeah. And that matters. Believe me, that matters.
[B 108:04]: Of course. And you've done an absolute fantastic job in raising your family as well, especially considering everything what you've been through. Obviously, something you should be very, very proud of what you've managed to do.
[C 108:14]: Yeah.
[A 108:14]: I suppose if anything, I can thank for what happened to me for that. Yeah. In a perverse kind of way.
[B 108:20]: Well, really, it's more of thanking yourself that you was able to have that, you know, that mental fortitude to be able to tell yourself that you've got a plan I'm going to stick with it and I'm going to show everyone that obviously you deserve better. And you did get better, then that was all from your own doing. Like, you became, obviously, um, without, um, sounding a bit too much like, at the end of the day, um, you, you are older than me, but you became your own, your own man essentially at that time. No guidance, nothing at all. And a lot of people within this Scottish region has not been able to do that. And I can is that right?
[A 108:56]: I can imagine.
[B 108:57]: Yeah, it could have gone a lot worse. You've probably got one of the best outcomes I've ever seen so far coming from this. Yeah. Which in a little way, obviously, you probably may feel a little bit lucky from the outcome.
[A 109:12]: I do, yeah, I do. And as I say, if I had done education at school and I'd done mainstream school, I don't know where I would be. I'd probably be still in Edinburgh. I don't know. I don't know. I don't even want to think what happened then, you know. I mean, it didn't happen, and what did happen I've had to deal with, and again, I've done a bloody good job of it. I know I have.
[B 109:33]: You've done a fantastic job, I must admit, honestly. Thank you. So we're literally just near the last few questions now, yeah, and we should be able to fly through. But just in relation to that past question, what I asked, did you receive any payment, apology, settlement, or decision, or any signed waivers waiver or discharge, and do you have any copies?
[A 109:52]: Nope, nothing at all, nothing.
[B 109:54]: Nope. So now it's just for the reason for applying. Why are you applying to the Scottish Readjust Scheme, and what would you like to come from telling your storey today?
[A 110:04]: Education. But I think, I think that's out there already. I think that's why they've created this scheme. I think whoever reads this, I don't think they'll be shocked by it because they'll have read a lot worse. But now is the time to do it. You just— I just say nobody can be punished for this, but it's just the time, you know what I mean? If you had spoke to me 2 years ago, I would have told you piss off, absolutely no chance, you know what I mean? But the time in my life now, I'm nearly 60, you know what I mean? And I feel now I should, and it's just time. Yeah, the time is right. It really is right to do that. Yeah, and it should be. I mean, I should be shouting it from the roof. Yeah. In a strange kind of way, you know what I mean? But—
[B 111:32]: The next question would be, what would an acknowledgement mean to you, Richard?
[A 111:37]: I think now it'd be pretty much meaningless, to be honest with you. It's like the horse is bolted, you know what I mean, after the steel door's been left open. It's happened because none of the people— again, none of the people involved will ever have a repercussion of what they've done. So they can stand on the highest hill in the world and shout, \"I'm sorry, Richard.\" I just laugh at them, you know what I mean? Because it's somebody apologising that hasn't been through that, that hasn't, I'm presuming, you know what I mean, they're just reading my storey. And that's what it is, it's my life they're reading. So I think it'd be kind of, I don't think they should apologise on behalf of somebody else. Else, but somebody has to take ownership from it. I understand that.
[B 112:59]: But it is meaningless now. It is meaningless now, to be honest with you. It's happened now, and none of the people who were responsible will ever be accountable. You can stand on the highest hill and shout, sorry Richard, I would just laugh at that. I would understand that. I understand that someone has to take ownership, but those responsible will never face the consequences.
[A 113:15]: Yep, yeah, it's too late. It's far too late to be doing this, something that happened all these years ago.
[B 113:30]: And finally, is there anything else you want Rejoice Scotland to understand about what happened or the harm that you have lived with?
[A 113:38]: Again, I revert back to the previous question. What are they going to do with it? Ken, are they going to say, oh, we're so sorry? Hear it again, it's just bollocks as far as I'm concerned, you know. I mean, somebody who's in their 30s and their 40s trying to deal with something that happened 30 years ago, it's— they're doing it as a job. Yeah, Ken, they don't care. They'll go to bed tonight and they'll sleep, no problem. What happened to me, they— you know, I mean, it's just a job to them, that's all it is. They've not experienced what I've went through, and for them to try and— and then for them to try and do something about that now, well As I say, it's too late. Far too late. And again, I think that's just a bit of resentment on my behalf there. Yeah.
[B 114:48]: So again, I refer back to the previous question. What can you do about it? You can say sorry, but it means nothing. A load of bollocks for them to now only start trying to do something about it. It's too late. Again, this may just be, just be my resentment on behalf of the care system.
[A 115:11]: Those that are meant to care have failed.
[B 115:21]: I just added that. So finally, Richard, it's just a closing— well, a closing and welfare cheque. Is there anything important that we have not covered our wording that you wanted to handle correctly?
[A 115:33]: No, no, you've been absolutely fantastic. You've delivered this like absolutely fantastic.
[B 115:49]: How are you feeling after discussing this, and do you feel safe to end the call?
[A 115:53]: Yeah, yeah, no, no, I'm not— I feel good actually. I feel good. I feel, and yeah, it's your job, I feel you've listened and you've extracted the right information. You know what I mean? You're not a robot. You're, yeah, yeah, I feel you've got compassion behind you. Yeah, it's made this whole process far easier.
[B 116:13]: Yeah, we're here to try and get the best possible outcome for you.
[A 116:16]: Yeah, yeah.
[B 116:17]: Obviously most of the time, um, you're not alone being the one who, but with saying like the money means nothing like a lot of people feel the same. And it is, yeah, it is more obviously the acknowledgement and the more of the panel admitting fault and taking accountability more than anything.
[A 116:37]: I think they've done that already by creating this system. They know there's been problems, you know what I mean?
[C 116:44]: Yeah.
[A 116:44]: But to the extent I don't think they do, and I don't think they ever will know. I don't think you'll speak to half the people involved to be honest with you. A lot of them have been dead by now, so you have no idea the true extent. This is just a statistics exercise for them. That's all this is.
[B 116:59]: Yeah, and we're gonna— when it comes in next year, there's also going to be the Church of England scheme. So really, yeah, so it's going to be even much. And with the Scotland one, obviously the storeys that have been detailed to us so far, obviously quite traumatic, I imagine, just not only for the people to have experienced it, but just even ourselves, just to hear anything. It is a shocking thing.
[A 117:25]: Yeah.
[B 117:25]: With the individually assessed Scottish redress applications, you get that, you get £100,000, because obviously, because they understand the severity of what's going on.
[A 117:34]: Yeah.
[B 117:35]: With the Church of England scheme, it's £600,000. So it shows you— yeah, exactly, it shows you how severe basically that's going to be. So obviously that's something more. At the end of the day, the role, what we're doing here, it's the job satisfaction obviously outweighs the storeys that we hear because what we know is that we're obviously doing a job to try and make, trying to give closure to a part of your life which obviously is very troubling. And obviously if we're able to get you any compensation in relation to that, Brilliant. But obviously, yeah, it's just a bonus on top of it. Yeah, more than anything, what we found is that the people who we're speaking to, they'd rather obviously know for sure that they're going to get this form of acknowledgement and to know that someone's being held accountable for it.
[A 118:27]: Yeah, yeah.
[B 118:28]: And so is there someone you can contact for support, or would you like any support service details?
[A 118:32]: No, I've got— I'm gonna meet a couple of colleagues now down at the bar. I'm gonna have a gin and tonic. I'm gonna go Chinese tonight. I'm over in Ireland on business, so yeah, I'm absolutely fine. But certainly I'll probably not sleep much tonight either, but again, that's just standard for me. And but all told, no, I'm not gonna jump off the windowsill. And for my kids later on— and actually one of my kids is here, he's one of my colleagues— so no, it's just I'm fine, absolutely fine.
[B 118:56]: No problem. What are you gonna offer the Chinese?
[A 118:59]: I don't know yet, I've never been to a Chinese in Ireland, so see what happens. And see what the crack is like.
[B 119:04]: Yeah, yeah, there you go. Well, I hope they have a lovely evening. But this is just the final question now, Richard. Has the next steps been explained to you?
[A 119:14]: Not really, no, to be honest with you, no.
[B 119:16]: Okay, I will, um, what I'm going to do is I'm now going to explain the next step to you. So I'm just going to answer that as yes. Um, so what will happen now is that I'm going to go away and I'm going to obviously draught your witness statement. I'm going to make it detailed, going to detail it within your first-person narrative.
[A 119:38]: Yep.
[B 119:38]: Because obviously this is your witness statement. I am then going to go through and I'm going to corroborate what you've said within this witness statement today, and I'm going to match it with the GP records, what we've collected. Yep. I'm going to match it with your childcare records, what we've collected, that being from Edinburgh City Council. Council, and also from the institution care setting called CMAB Care and Education. And following that, I will then make a bundle which will provide an exhibit sheet. It will provide an exhibit bundle of all relevant records which obviously corroborate what you've said today. And once that has been drafted and been completed, it is going to be sent to you directly at the email address what we have on file, which is richard@scouselaw.co.uk. Adampervs.com.
[A 120:21]: That's correct.
[B 120:22]: Yeah, and so that'll be sent to over to you to have a look at, um, and for you to sign. And you sign and obviously just state that the information in the witness statement detailed is, um, correct, um, and the best of your ability. And once you've sent that back to us, we'll be then in a position where we'll have a WhatsApp meeting with you. The meeting won't be with me, unfortunately. Currently, right? It will be with our claims operations manager, which is Jay Taylor, and also it will be with the head solicitor here at MMA Legal. And it is not a long phone call whatsoever. All you'll need is a form of ID, be it passport or driving licence. Just put the camera in front of your face like you're taking a selfie, show obviously the ID, and then on the call, the head solicitor will state if this is acceptable and if he's happy with that. Once you've then verified, we will then submit your application to the Scottish Redress Panel. At the moment, we are unsure of the time period, what it's going to take for them to respond. We are currently under the impression that is anywhere between 8 to 12 weeks. So hopefully, if that's quick—
[A 121:35]: I wasn't expecting that answer.
[B 121:37]: I know. Yeah. Hopefully are going to come through quickly. And I do have a lot of, um, witness statements this week, just so you are aware. And I've also got, um, witness statements in the back what I'm still drafting as well.
[A 121:50]: Sure.
[B 121:50]: But from what you've given me today, like, and everything what you've done on this call, like I said, you've been absolutely fantastic, Richard. Like, you've, you've not, um, got disgruntled or anything like that when I've needed to, like, interrupt you, which obviously is a bit of a awkward situation for us both. It's not something I would want to put myself in position of interrupting you, but it's essentially just for the fluidity of the witness statement for when I go to type it up. Yeah, so hopefully I'll be able to get this done within maybe like an hour, an hour and a half, right? Okay, and then we'll go from there. I'm hoping that I might be able to get this done for you at the end of this week on Friday. If not, um, I'll definitely have it sent over to you by the end of next Friday.
[A 122:29]: Okay, that's absolutely Absolutely fine, mate. Yeah, no problem at all.
[B 122:32]: No problem. Well, thank you very much again for obviously sharing your storey with me today.
[A 122:35]: No, listen, not a problem. Incredible. Good to speak to you, and I'll catch up with you soon.
[C 122:39]: Okay.
[B 122:39]: Yeah, of course. Have a lovely evening. Bye.
[A 122:41]: Yeah, you too.
[B 122:41]: Bye-bye., `sentiment_data` = [{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Hi there.\",\"start\":160,\"end\":1960,\"confidence\":0.57637537000000005349420462152920663356781005859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Hi Richard, it's James here from ML Legal.\",\"start\":1960,\"end\":4250,\"confidence\":0.86954414999999996016555314781726337969303131103515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"How are you?\",\"start\":4400,\"end\":4910,\"confidence\":0.7345338500000000436784830526448786258697509765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"How are you doing?\",\"start\":5040,\"end\":5790,\"confidence\":0.7921296399999999682250972909969277679920196533203125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I'm okay.\",\"start\":5940,\"end\":6580,\"confidence\":0.82706979999999996611137476065778173506259918212890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, 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have.\",\"start\":184593,\"end\":185434,\"confidence\":0.68698095999999997385287997531122528016567230224609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think I must have, because certainly over there, neither.\",\"start\":185748,\"end\":187381,\"confidence\":0.647275299999999997879740476491861045360565185546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Same instances as in the past.\",\"start\":187837,\"end\":189648,\"confidence\":0.6580169000000000156802570927538909018039703369140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What was the cleanliness like of these cells?\",\"start\":202070,\"end\":203995,\"confidence\":0.84210633999999995324969859211705625057220458984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, just standard, just a room.\",\"start\":206573,\"end\":209005,\"confidence\":0.641741160000000032681555239832960069179534912109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, I can't remember it being overly dirty.\",\"start\":209456,\"end\":214132,\"confidence\":0.58120830000000001103188651541131548583507537841796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was you provided clothing when you was at the assessment centre?\",\"start\":224004,\"end\":226959,\"confidence\":0.88179839999999998223501052052597515285015106201171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Not initially, no.\",\"start\":228800,\"end\":229738,\"confidence\":0.74979143999999997571848098232294432818889617919921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, we got a grant from the social services, but that was probably a couple of weeks in.\",\"start\":230434,\"end\":237378,\"confidence\":0.868294600000000027506530386744998395442962646484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He was given a grant by the social services.\",\"start\":245667,\"end\":248142,\"confidence\":0.69464150000000002282973809997201897203922271728515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was this direct?\",\"start\":248239,\"end\":248967,\"confidence\":0.87326336000000004400334319143439643085002899169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was given clothes.\",\"start\":249145,\"end\":250019,\"confidence\":0.743929300000000015558043742203153669834136962890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Oh, sorry.\",\"start\":250424,\"end\":250731,\"confidence\":0.66955649999999999888444790485664270818233489990234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, yeah, I imagine it's a care grant or whatever it is.\",\"start\":251006,\"end\":255128,\"confidence\":0.75332796999999995790631146519444882869720458984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Yeah.\",\"start\":259165,\"end\":259552,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And how long into being there was this provided to you?\",\"start\":259730,\"end\":262984,\"confidence\":0.7421737999999999946254547467106021940708160400390625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"A good couple of weeks anyway.\",\"start\":263333,\"end\":264313,\"confidence\":0.88859440000000000647872866466059349477291107177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So did you only have like one set of clothes?\",\"start\":274647,\"end\":276690,\"confidence\":0.848392299999999988102672432432882487773895263671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"One set?\",\"start\":276834,\"end\":277140,\"confidence\":0.84296599999999999308641918105422519147396087646484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Well, I think in the end they would give me somebody else's clothes out of the top of that bank of clothing, but I always remember I looked right out of place because it was just\\u2014 it wasn't me.\",\"start\":277220,\"end\":285892,\"confidence\":0.53274440000000000683400003254064358770847320556640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was taken from the hearing straight there, so there's no pass and go.\",\"start\":291901,\"end\":297154,\"confidence\":0.75525169999999997028083953409804962575435638427734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What was the routine?\",\"start\":328706,\"end\":329646,\"confidence\":0.8033299400000000201060856852564029395580291748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What was the daily routine like there?\",\"start\":329760,\"end\":331462,\"confidence\":0.87073199999999995046806589016341604292392730712890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You were, you were up here in the morning and the doors, you had to stand behind your door, wait until it was opened.\",\"start\":332337,\"end\":338867,\"confidence\":0.79264740000000000197388771994155831634998321533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, you have to march, but literally march to the breakfast.\",\"start\":342570,\"end\":349780,\"confidence\":0.78682810000000003025633077413658611476421356201171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And was this in like a hall?\",\"start\":352051,\"end\":353629,\"confidence\":0.856014669999999977534343997831456363201141357421875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, yeah, yeah.\",\"start\":354692,\"end\":356302,\"confidence\":0.45885107000000002752670980044058524072170257568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And what would follow breakfast?\",\"start\":362200,\"end\":363866,\"confidence\":0.90027259999999997841513277307967655360698699951171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You would get breakfast and you would go up, and I remember you go back up to\\u2014 back up to your room.\",\"start\":364238,\"end\":369415,\"confidence\":0.8888770999999999755658564026816748082637786865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, um, and then you would try\\u2014 I think I probably had a bath or a shower or something.\",\"start\":370826,\"end\":377503,\"confidence\":0.85792659999999998365893816298921592533588409423828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I really can't remember.\",\"start\":378691,\"end\":379670,\"confidence\":0.56996583999999994585294871285441331565380096435546875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I certainly was not as bad as previous.\",\"start\":379895,\"end\":382222,\"confidence\":0.56368183999999998956553781681577675044536590576171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Um, so when you was\\u2014 when you was able to have the bath and shower, um, was it something where you was able to have your own privacy?\",\"start\":382784,\"end\":391034,\"confidence\":0.88098719999999997032347209824365563690662384033203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Oh no, no, no, no, no, no, no.\",\"start\":391242,\"end\":392815,\"confidence\":0.890693900000000038374992072931490838527679443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"All right, so would you just be able to briefly describe what it was like when you was taking a shower?\",\"start\":393008,\"end\":396940,\"confidence\":0.90092236000000003315335561637766659259796142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, it's just\\u2014 I mean, showers were all open.\",\"start\":397004,\"end\":399187,\"confidence\":0.74779519999999999324558075386448763310909271240234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And you were standing next to somebody.\",\"start\":399559,\"end\":400938,\"confidence\":0.74295129999999998116066990405670367181301116943359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"There was no privacy, no privacy whatsoever.\",\"start\":402235,\"end\":404327,\"confidence\":0.56421390000000004594227220877655781805515289306640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm sorry to seem like this is prying or anything like that, but was it ever a member of staff present when you were showering and stuff?\",\"start\":415590,\"end\":423368,\"confidence\":0.667651699999999959089791445876471698284149169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, yeah, because you were watched 24\\/7.\",\"start\":423529,\"end\":424885,\"confidence\":0.61911075999999998220602037690696306526660919189453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There, it was constant.\",\"start\":425847,\"end\":427076,\"confidence\":0.73041146999999995159669197164475917816162109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You couldn't be left alone unless, unless you're in your room locked in.\",\"start\":427464,\"end\":430683,\"confidence\":0.53278619999999998757544972249888814985752105712890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What was contact like with your family?\",\"start\":441362,\"end\":447810,\"confidence\":0.84270809999999995998365420746267773211002349853515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Would you ever refuse or deny contact?\",\"start\":447890,\"end\":449879,\"confidence\":0.72582449999999998357935737658408470451831817626953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I've never seen them for 3 weeks.\",\"start\":449945,\"end\":450834,\"confidence\":0.5726192599999999632842673236154951155185699462890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Was not allowed to see them.\",\"start\":451304,\"end\":452032,\"confidence\":0.84535320000000002682583044588682241737842559814453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"He wasn't allowed to see him?\",\"start\":453068,\"end\":454056,\"confidence\":0.583300200000000046429704525507986545562744140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Nope.\",\"start\":454137,\"end\":454315,\"confidence\":0.48655769999999998187689698170288465917110443115234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No family contact for 3 weeks.\",\"start\":454639,\"end\":456258,\"confidence\":0.65400683999999997819685404465417377650737762451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Did you have a request to try and contact your family?\",\"start\":456306,\"end\":458735,\"confidence\":0.8514475999999999711320697315386496484279632568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, yeah, yeah, I wanted my mum.\",\"start\":459370,\"end\":461042,\"confidence\":0.6373997300000000532094190930365584790706634521484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, yeah.\",\"start\":461332,\"end\":462731,\"confidence\":0.493536470000000004887397153652273118495941162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And there was once that they did come up, but, um, only because they wanted\\u2014 the assessment said, what, just me to see a psychologist?\",\"start\":463278,\"end\":470512,\"confidence\":0.74374187000000002711885827011428773403167724609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And he had turned up.\",\"start\":470593,\"end\":471436,\"confidence\":0.77224535000000005258158353171893395483493804931640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay, one moment for a second.\",\"start\":472538,\"end\":473835,\"confidence\":0.76253340000000002785185415632440708577632904052734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Sure.\",\"start\":474159,\"end\":474289,\"confidence\":0.47534682999999999797324790051789022982120513916015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Can you remember the child psychologist's name?\",\"start\":492825,\"end\":496874,\"confidence\":0.80445986999999996580612560137524269521236419677734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"No, that's fine, don't worry.\",\"start\":497100,\"end\":499815,\"confidence\":0.706536199999999947607420835993252694606781005859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, I was not in a good way.\",\"start\":500674,\"end\":501995,\"confidence\":0.80306195999999996359974829829297959804534912109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Um, to say the least.\",\"start\":503247,\"end\":504292,\"confidence\":0.5492461299999999990717469700030051171779632568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Can you remember what the outcome was from you being seen by the child psychologist?\",\"start\":511049,\"end\":516057,\"confidence\":0.80869429999999997704662746400572359561920166015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, it was never discussed with me.\",\"start\":516105,\"end\":517042,\"confidence\":0.57347970000000003665263648144900798797607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I was never privy to that information.\",\"start\":517349,\"end\":518965,\"confidence\":0.6564330000000000442383907284238375723361968994140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So I just put the outcome of which was never discussed with me.\",\"start\":524180,\"end\":526466,\"confidence\":0.50220494999999998331219330793828703463077545166015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, none of this was discussed with me in any way, shape, or form.\",\"start\":526936,\"end\":530585,\"confidence\":0.57125663999999998221568375811330042779445648193359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was put in there so I couldn't abscond.\",\"start\":531721,\"end\":533853,\"confidence\":0.71709849999999997205435420255525968968868255615234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So now I'm just gonna go into the next question.\",\"start\":555151,\"end\":556677,\"confidence\":0.78061384000000000327190718962810933589935302734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"How did the other children genuinely treat you?\",\"start\":557261,\"end\":560733,\"confidence\":0.576040499999999955349494484835304319858551025390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, because I was in Edinburgh, it genuinely wasn't as bad, but there was still a tier system, um, as in hierarchy.\",\"start\":562266,\"end\":572269,\"confidence\":0.5875780999999999920646587270312011241912841796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Obviously I was still quite young, and there's children there up to 16.\",\"start\":572915,\"end\":576336,\"confidence\":0.8047874999999999889865875957184471189975738525390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The children there that were 16?\",\"start\":597700,\"end\":599060,\"confidence\":0.76264363999999995602507851799600757658481597900390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, there's older children.\",\"start\":599417,\"end\":600405,\"confidence\":0.68047296999999995481545056463801302015781402587890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, yeah, I should put the other children.\",\"start\":600470,\"end\":608562,\"confidence\":0.62969905000000003791882363657350651919841766357421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay, there were a tier system hierarchy.\",\"start\":608627,\"end\":610500,\"confidence\":0.75125604999999995303738842267193831503391265869140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was still quite young.\",\"start\":610904,\"end\":611760,\"confidence\":0.7546186999999999756028046249412000179290771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There were children there that were 16.\",\"start\":611953,\"end\":613859,\"confidence\":0.65842133999999996607499497258686460554599761962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, they were, they were the, like, say, the kingpins, you know what I mean?\",\"start\":615478,\"end\":618242,\"confidence\":0.69091550000000001574562702444382011890411376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So to speak.\",\"start\":623354,\"end\":624078,\"confidence\":0.73231034999999999879349843467934988439083099365234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":624561,\"end\":626250,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"How did they, how did the staff genuinely treat you?\",\"start\":627988,\"end\":630858,\"confidence\":0.75115100000000001312372432948905043303966522216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Like, uh, you're only the one he cared for, put it that way.\",\"start\":634504,\"end\":639624,\"confidence\":0.714371199999999983987208906910382211208343505859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You were there, they were there to do a job.\",\"start\":640050,\"end\":641846,\"confidence\":0.78172374000000000027199575924896635115146636962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know what I mean?\",\"start\":642251,\"end\":642542,\"confidence\":0.67174845999999999168750264288973994553089141845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They were turning up to do the job, but there was no one-to-one.\",\"start\":642591,\"end\":644906,\"confidence\":0.76231660000000001087272494260105304419994354248046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You were just there.\",\"start\":648027,\"end\":649191,\"confidence\":0.76460092999999995644344608081155456602573394775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, it was just a routine.\",\"start\":649579,\"end\":651585,\"confidence\":0.7540393499999999971095121509279124438762664794921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So the staff didn't care for you, they were only there to do a job.\",\"start\":668140,\"end\":670803,\"confidence\":0.65258439999999995340118630338110961019992828369140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was no one-to-one, you were just there.\",\"start\":670883,\"end\":672727,\"confidence\":0.80016860000000000763265006753499619662761688232421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was no routine.\",\"start\":673112,\"end\":674059,\"confidence\":0.69049499999999996990851514055975712835788726806640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And was there any form of rules, punishments, isolation, or unsafe arrangements that was enforced by the staff?\",\"start\":674716,\"end\":681805,\"confidence\":0.61162649999999996186517137175542302429676055908203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, they had a single cell that would put you in and strip you.\",\"start\":681869,\"end\":685141,\"confidence\":0.58858686999999998423760416699224151670932769775390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Oh, sorry, a single cell which they'd strip you?\",\"start\":686119,\"end\":688301,\"confidence\":0.59916340000000001264623961105826310813426971435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They'd strip you, and it had peepholes, and all the kids\\u2014 they'd make the kids bang on the door when they're\\u2014 because you wouldn't be\\u2014 you'd be allowed out for breakfast.\",\"start\":688782,\"end\":694700,\"confidence\":0.589853469999999990847072695032693445682525634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Hold on one second.\",\"start\":695408,\"end\":697368,\"confidence\":0.68062323000000002348741645619156770408153533935546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Sorry about this, Richard.\",\"start\":697532,\"end\":698332,\"confidence\":0.64079136000000003203780352123430930078029632568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":698626,\"end\":698920,\"confidence\":0.58435179999999997679793750648968853056430816650390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I just saw about this, correct?\",\"start\":725825,\"end\":726867,\"confidence\":0.86416389999999998483559693340794183313846588134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They had a single cell which they would strip you in.\",\"start\":727925,\"end\":729961,\"confidence\":0.58918625000000002245315045001916587352752685546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"There was peepholes, there was peepholes in the cell in which the other children would look through to mock you and bang on the door, correct?\",\"start\":730474,\"end\":737286,\"confidence\":0.68854979999999998963033931431709788739681243896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":737607,\"end\":737880,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And you would, you've been there for the duration of your punishment.\",\"start\":738360,\"end\":742128,\"confidence\":0.6046015000000000139124267661827616393566131591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You've been there for the duration of the punishment?\",\"start\":747450,\"end\":749796,\"confidence\":0.6785162700000000324251914207707159221172332763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, it was 3 days.\",\"start\":749876,\"end\":750985,\"confidence\":0.772247899999999987130649969913065433502197265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You've been there for 3 days, 3 days, 3 days, maybe 4 days, and you would be stripped naked and you would obviously bring your food in, but there's no\\u2014 there's no, um, nothing at all to do.\",\"start\":751097,\"end\":764290,\"confidence\":0.59957640000000000934932131713139824569225311279296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No books, no nothing.\",\"start\":764434,\"end\":765366,\"confidence\":0.58139269999999998450590510401525534689426422119140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So as you put, the punishment would last up to 3 or 4 days.\",\"start\":798059,\"end\":800389,\"confidence\":0.7317272999999999694153984819422475993633270263671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You would be naked, not provided any books or stimulant.\",\"start\":800486,\"end\":802347,\"confidence\":0.7585044499999999967343455864465795457363128662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They would only provide you with food.\",\"start\":802444,\"end\":805577,\"confidence\":0.5462690599999999729874389231554232537746429443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yep, correct.\",\"start\":805997,\"end\":806969,\"confidence\":0.5405896999999999508190740016289055347442626953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"They did have a potty in the corner, you pissing the pot legs.\",\"start\":807454,\"end\":809688,\"confidence\":0.5558020999999999656182581020402722060680389404296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"If you ever used the, uh, the pot, was it ever changed if you, if you requested for it to be changed?\",\"start\":822353,\"end\":829300,\"confidence\":0.86703669999999999351558699345332570374011993408203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, no, you once Once a day you would be let out to empty your piss pot, um, and that's it, you're back in again.\",\"start\":829365,\"end\":838377,\"confidence\":0.66229283999999999377195081251556985080242156982421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You didn't even have\\u2014 I know even in prison, like, you get exercise.\",\"start\":839480,\"end\":842100,\"confidence\":0.641275400000000050937387641170062124729156494140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"There's never any, nothing like that.\",\"start\":842181,\"end\":843557,\"confidence\":0.46150619999999997755679714828147552907466888427734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":847136,\"end\":849326,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So again, um, it is going to be, um Identifying what you'd now consider abuse that you suffered whilst she was at the assessment centre.\",\"start\":856055,\"end\":865900,\"confidence\":0.54466420000000004275619858162826858460903167724609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And so in relation to neglect, that would be any inadequate or withholding of food, clothing, warmth, hygiene, supervision, safety, medical care, education, or emotional support, unsafe confinement, failure to protect from bullying, violence, sexual harm, or other children or unsafe adults.\",\"start\":867787,\"end\":883809,\"confidence\":0.89768225000000001490008116888930089771747589111328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Looking back, would you say that you was a victim of neglect whilst she was at the assessment centre?\",\"start\":884292,\"end\":888148,\"confidence\":0.5227814299999999914092541075660847127437591552734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, 100%.\",\"start\":888363,\"end\":889337,\"confidence\":0.54147124000000002030930090768379159271717071533203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Predominantly psychological.\",\"start\":894890,\"end\":899917,\"confidence\":0.492550800000000010836487263077287934720516204833984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Looking back at your time when you was at the assessment centre, is there anything what you'd now consider as physical abuse?\",\"start\":910759,\"end\":918087,\"confidence\":0.53260695999999996264051560501684434711933135986328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You were given a punch here and there, yeah.\",\"start\":919064,\"end\":921179,\"confidence\":0.8217752000000000389690058000269345939159393310546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"If you step\\u2014 if you stepped out of line, if you're only going to put in a cell, you were given a punch or a slap.\",\"start\":922746,\"end\":927060,\"confidence\":0.693199200000000015364776118076406419277191162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Can you recall where they'd hit you?\",\"start\":938153,\"end\":939684,\"confidence\":0.80618590000000001083435563487000763416290283203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was it in the face?\",\"start\":940905,\"end\":942044,\"confidence\":0.813569399999999998129851519479416310787200927734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Genitals.\",\"start\":943425,\"end\":944170,\"confidence\":0.61176233999999996004959257334121502935886383056640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Give you a kick or a punch in the genitals.\",\"start\":944252,\"end\":946204,\"confidence\":0.5498893000000000252924792221165262162685394287109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Never anywhere that could be seen.\",\"start\":947750,\"end\":948859,\"confidence\":0.5606474999999999653255144949071109294891357421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Never.\",\"start\":949310,\"end\":949599,\"confidence\":0.43164802000000002113466734954272396862506866455078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Looking back at your time, would you say that there's anything what you would now consider as emotional abuse?\",\"start\":958978,\"end\":963380,\"confidence\":0.496141639999999994881108023037086240947246551513671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh yeah, yeah.\",\"start\":964793,\"end\":965719,\"confidence\":0.484886380000000005718874263038742356002330780029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then again, for looking back at your time at the assessment centre, is there anything what you'd now consider as sexual abuse?\",\"start\":967723,\"end\":972056,\"confidence\":0.495288200000000011780088016166700981557369232177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, no, no, no problem.\",\"start\":974363,\"end\":977093,\"confidence\":0.52579209999999998448316773647093214094638824462890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So I'm going to ask the following questions again in relation to all three levels of abuse that you suffered while you was at the assessment centre.\",\"start\":977800,\"end\":986055,\"confidence\":0.68965750000000003439026841078884899616241455078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So in relation to the neglect, Richard, could you please confirm who was involved or responsible?\",\"start\":986714,\"end\":992078,\"confidence\":0.7342729999999999535020833718590438365936279296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The system.\",\"start\":993540,\"end\":994182,\"confidence\":0.4747141999999999750770030004787258803844451904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The system is the system, yeah, clear and simple.\",\"start\":995162,\"end\":997892,\"confidence\":0.6596100000000000296296320811961777508258819580078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There is only one answer, yeah, yeah, it's the system.\",\"start\":998117,\"end\":1000735,\"confidence\":0.57955360000000000209041672860621474683284759521484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Edinburgh Council.\",\"start\":1001008,\"end\":1002695,\"confidence\":0.74940704999999996349657749306061305105686187744140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Or in our children's panel allowed this to happen by putting the children in here.\",\"start\":1003420,\"end\":1008892,\"confidence\":0.8872884500000000063124616644927300512790679931640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Can you think of any specific\\u2014 sorry, can you remember any names or any specific roles, descriptions of the staff?\",\"start\":1021296,\"end\":1031050,\"confidence\":0.76737080000000001955839934453251771628856658935546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"One springs to mind, and his name is Ronnie Motherwell.\",\"start\":1032376,\"end\":1036008,\"confidence\":0.8220927000000000095525365395587868988513946533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Ronnie Motherwell?\",\"start\":1037399,\"end\":1038431,\"confidence\":0.85937995000000000356266127710114233195781707763671875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes.\",\"start\":1041826,\"end\":1041891,\"confidence\":0.461038950000000002926725528595852665603160858154296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And would you say, um, Ronnie Motherwell was responsible for any of the abuse that you suffered when you was there?\",\"start\":1042004,\"end\":1050094,\"confidence\":0.63941199999999998038191506566363386809825897216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Could you specifically highlight which levels of abuse?\",\"start\":1051359,\"end\":1054205,\"confidence\":0.576542200000000004678213372244499623775482177734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Which type of abuse?\",\"start\":1054464,\"end\":1056146,\"confidence\":0.6524803999999999604142431053332984447479248046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Punchy.\",\"start\":1056469,\"end\":1056744,\"confidence\":0.54248540000000000649293951937579549849033355712890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He would kick you if you were gonna get\\u2014 yeah, I mean, it's\\u2014 yeah, just an odd dig.\",\"start\":1057046,\"end\":1062064,\"confidence\":0.6268983500000000486096496388199739158153533935546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was not to the extent as Lendrick Muir, but there was\\u2014 you're always alert, you know.\",\"start\":1062144,\"end\":1068700,\"confidence\":0.84982239999999997781543470409815199673175811767578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I mean, you knew what was coming if you stood out of line.\",\"start\":1068748,\"end\":1071045,\"confidence\":0.5326003999999999738435008111991919577121734619140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":1071595,\"end\":1071918,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And again, in relation to who was responsible, um, for the physical abuse, um, who would you say was involved or responsible for that?\",\"start\":1090948,\"end\":1101476,\"confidence\":0.56744369999999999532036554228398017585277557373046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Staff.\",\"start\":1101783,\"end\":1102107,\"confidence\":0.68702227000000004597524139171582646667957305908203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":1103158,\"end\":1103336,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Do you remember any specific names?\",\"start\":1103449,\"end\":1104678,\"confidence\":0.87810040000000000315338866130332462489604949951171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, Ronnie Motherwell was one.\",\"start\":1105115,\"end\":1106133,\"confidence\":0.7616464499999999748780510344658978283405303955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, not really.\",\"start\":1107598,\"end\":1108440,\"confidence\":0.56558059999999998890274355289875529706478118896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He always starts\\u2014 he always sprung to mind.\",\"start\":1108506,\"end\":1110504,\"confidence\":0.69665915000000000478763695355155505239963531494140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Um, he was a Scouse, like, yeah, in the highest order.\",\"start\":1111537,\"end\":1115094,\"confidence\":0.8592788000000000092626351033686660230159759521484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And again, in relation to the emotional abuse, um, are you able to confirm who was involved or responsible?\",\"start\":1133385,\"end\":1138468,\"confidence\":0.56904279999999995975912270296248607337474822998046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, everybody dealt with my care package, to be fair.\",\"start\":1140391,\"end\":1144131,\"confidence\":0.7764216999999999924142457530251704156398773193359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Everyone dealt with your care package?\",\"start\":1144725,\"end\":1146555,\"confidence\":0.8141269700000000053563553592539392411708831787109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Everybody dealt with my care package, yeah, because I mean, I go to an assessment centre\\u2014 sorry, I go to a children's panel, and there was no dialogue with myself.\",\"start\":1146684,\"end\":1158162,\"confidence\":0.52558599999999999763389268991886638104915618896484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I went there because I kept absconding from Landryk Muir, and the next thing I know, I walked\\u2014 I was shackled and put into a social worker's car.\",\"start\":1158226,\"end\":1168661,\"confidence\":0.49246224999999999027977537480182945728302001953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Taken from my parents, no explanation, no nothing.\",\"start\":1170589,\"end\":1173849,\"confidence\":0.6392463999999999924028770692530088126659393310546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You were shackled, did you say?\",\"start\":1174588,\"end\":1175937,\"confidence\":0.61705816000000002219394446001388132572174072265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Handcuffs, eye cuffs, yeah, yeah, cuffs, so I couldn't abscond, I couldn't run away, because if I got to that door, I would have, trust me.\",\"start\":1176050,\"end\":1186667,\"confidence\":0.65301036999999995114052353528677485883235931396484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, so you was putting cuffs on, then putting cuffs and taken to the car, then straight to the assessment centre, straight there.\",\"start\":1186828,\"end\":1194297,\"confidence\":0.724248699999999967502617437276057898998260498046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, there's no passing go, there's no goodbye to parents, nothing.\",\"start\":1194410,\"end\":1201785,\"confidence\":0.671571970000000018075070329359732568264007568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I always remember the children's panel had a button under the table, and I knew\\u2014 obviously I knew exactly what was going to happen.\",\"start\":1209647,\"end\":1218100,\"confidence\":0.6514202399999999837376662981114350259304046630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The button was pressed, you could hear it.\",\"start\":1218729,\"end\":1220665,\"confidence\":0.76100372999999998935294343027635477483272552490234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, indicate them to lock the doors down the stairs.\",\"start\":1221243,\"end\":1223549,\"confidence\":0.71590359999999997331343593032215721905231475830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And was this the door downstairs?\",\"start\":1230412,\"end\":1232342,\"confidence\":0.845036270000000033775222618714906275272369384765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You mean in the entrance of the building?\",\"start\":1232422,\"end\":1233613,\"confidence\":0.7824294000000000526284793522791005671024322509765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Correct.\",\"start\":1234031,\"end\":1234368,\"confidence\":0.58715682999999996294349102754495106637477874755859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, yeah, they sealed it so I couldn't get out.\",\"start\":1234594,\"end\":1236604,\"confidence\":0.52989834999999996245634292790782637894153594970703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Hi, this is Craig.\",\"start\":1250472,\"end\":1251812,\"confidence\":0.75603629999999999444781906277057714760303497314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Hi Craig, it's Leah Horland from Eleanor Legal.\",\"start\":1252959,\"end\":1256319,\"confidence\":0.90649959999999996096420318281161598861217498779296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Is now still a good time to conduct your witness statement?\",\"start\":1256707,\"end\":1259111,\"confidence\":0.86225956999999997520944816642440855503082275390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So now we're just going to go through each level of the abuse.\",\"start\":1261182,\"end\":1265279,\"confidence\":0.71929586000000000911569486561347730457782745361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"If you're able to provide one clear example of what happened, where and when did it occur, what was happening before the abuse took place, during, and afterwards.\",\"start\":1265424,\"end\":1275541,\"confidence\":0.71797529999999998295834302552975714206695556640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So we'll start first with the neglect.\",\"start\":1275994,\"end\":1277469,\"confidence\":0.490982320000000027615527642410597763955593109130859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Could you please provide me with one clear example of what happened, Richard?\",\"start\":1280155,\"end\":1283272,\"confidence\":0.83466476000000000556866552869905717670917510986328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, well, neglect to me was being put in a room for 3 days, potentially, or longer or shorter, and on average 3 days with no clothing, no stimulation, no light.\",\"start\":1283934,\"end\":1299591,\"confidence\":0.662523100000000031428726288140751421451568603515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Kind of your final chance to say what you need to say.\",\"start\":1303580,\"end\":1308116,\"confidence\":0.857036050000000049209347707801498472690582275390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And what abuse did you want?\",\"start\":1308681,\"end\":1310118,\"confidence\":0.4935943799999999992422772265854291617870330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"I mean, you got a drink or something nearby?\",\"start\":1310312,\"end\":1313842,\"confidence\":0.87781719999999996417727743391878902912139892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, people can understand.\",\"start\":1316313,\"end\":1318387,\"confidence\":0.52628094000000003038763907170505262911319732666015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You mean you're ripped from your family, put into this surrounding without any chat, dialogue, anything?\",\"start\":1318468,\"end\":1326079,\"confidence\":0.83787595999999997520291117325541563332080841064453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"C\",\"text\":\"Some questions could be quite upsetting because to give concerning home and care in the same past.\",\"start\":1327200,\"end\":1331598,\"confidence\":0.852978470000000044137777877040207386016845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Just take your right side now.\",\"start\":1332810,\"end\":1333876,\"confidence\":0.7759169999999999678408357794978655874729156494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"And before we do start, have you previously made any civil claim, criminal injuries claim, retrafication complaint, police report, inquiry statement, or claim to another team about any assistance you received?\",\"start\":1335766,\"end\":1349367,\"confidence\":0.7583718999999999876848733038059435784816741943359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"And have you ever received any payment, apology, settlement, or decision Do you recall what happened after this?\",\"start\":1351126,\"end\":1365427,\"confidence\":0.80825749999999996209254504719865508377552032470703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What respect?\",\"start\":1366553,\"end\":1367249,\"confidence\":0.50517434000000005500652378032100386917591094970703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So once you was obviously let out of the room, all right, just go back into mainstream then.\",\"start\":1367605,\"end\":1373399,\"confidence\":0.8004305400000000236815367316012270748615264892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, you get your collection of clothes, you get your clothes back, and you just go back into your room.\",\"start\":1374760,\"end\":1379338,\"confidence\":0.8039104999999999723314658695016987621784210205078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But I was put in there for 3 days because I refused to eat for 4 days.\",\"start\":1385067,\"end\":1389757,\"confidence\":0.8823676000000000296807911581709049642086029052734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You refused to eat for 4 days?\",\"start\":1394402,\"end\":1396544,\"confidence\":0.81151870000000003724238695212989114224910736083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Yep.\",\"start\":1398780,\"end\":1398891,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So now this will be in relation to the emotional abuse.\",\"start\":1407510,\"end\":1410871,\"confidence\":0.56030535999999997454068534352700226008892059326171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Are you able to provide a clear example of what happened, where and when did it occur, what happened before, during, and afterwards?\",\"start\":1412410,\"end\":1417921,\"confidence\":0.87302420000000002797690967781818471848964691162109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I mean, I'm sounding like a stuck record here, but the motion\\u2014 the emotional abuse started when I was in that children's panel, you know what I mean?\",\"start\":1420379,\"end\":1428213,\"confidence\":0.6871083000000000051699089453904889523983001708984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There was never any questions as to why I absconded from Lendrickmuir.\",\"start\":1429163,\"end\":1433956,\"confidence\":0.72516550000000001841016228354419581592082977294921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And obviously I could have told somebody, um, but I was just labelled as this delinquent, and then the best thing was just to lock me up.\",\"start\":1435980,\"end\":1448882,\"confidence\":0.6959874999999999811706175023573450744152069091796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And that emotionally screwed me up big time.\",\"start\":1451962,\"end\":1454896,\"confidence\":0.96639620000000003852136387649807147681713104248046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's just to go back a little bit, and if ever you do feel like obviously that you're repeating yourself I do apologise, obviously, for the repetitive questions.\",\"start\":1480577,\"end\":1490829,\"confidence\":0.59645479999999995168735722472774796187877655029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"If the question\\u2014 if the answer is the same, don't worry about giving a repetitive answer.\",\"start\":1491573,\"end\":1496621,\"confidence\":0.74134759999999999546815843132208101451396942138671875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"It's still okay to do so.\",\"start\":1496685,\"end\":1498043,\"confidence\":0.65135854000000004138115627938532270491123199462890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Okay, no problem.\",\"start\":1498302,\"end\":1500162,\"confidence\":0.5840469600000000038875214158906601369380950927734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And finally, the final example, if you'd be able to give one clear example of what happened in relation to the physical abuse, where and when did it occur and what happened?\",\"start\":1500631,\"end\":1511144,\"confidence\":0.59593916000000002330949655515723861753940582275390625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"It wasn't as bad as previous establishments.\",\"start\":1511459,\"end\":1517550,\"confidence\":0.52402603999999997075320834483136422932147979736328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But I mean, we were teenagers, and if you anything out of line, then you would get a dig, you got punched.\",\"start\":1518514,\"end\":1526693,\"confidence\":0.71932936000000002874088522730744443833827972412109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So it would happen, might happen on a daily basis, it might happen every 3 days, just when I got a bit cocky or rebelled, you know what I mean, you're put back into line.\",\"start\":1527367,\"end\":1537570,\"confidence\":0.56761479999999997492210468408302403986454010009765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So you said you'd receive a dig?\",\"start\":1544092,\"end\":1547170,\"confidence\":0.66653919999999999834727759662200696766376495361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"A dig or a punch?\",\"start\":1547798,\"end\":1548491,\"confidence\":0.77754325000000001910649416458909399807453155517578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, a dig, as in a dig in the ribs, or yeah, punching genitals, or kicking genitals.\",\"start\":1548604,\"end\":1552519,\"confidence\":0.51410290000000002930136133727501146495342254638671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And again, can you recall anything what was happening, what would happen after this, after being in receipt of a punch?\",\"start\":1571467,\"end\":1578131,\"confidence\":0.87525487000000001813759809010662138462066650390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You would just go on about your daily routine, whatever that may be, the norm.\",\"start\":1579110,\"end\":1585870,\"confidence\":0.73993220000000003988560592915746383368968963623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was just accepted.\",\"start\":1592604,\"end\":1593685,\"confidence\":0.7151139399999999479717871508910320699214935302734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"When you say it was accepted, was this by members of staff?\",\"start\":1595460,\"end\":1599140,\"confidence\":0.865621500000000043684167394530959427356719970703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Not by me.\",\"start\":1599510,\"end\":1599911,\"confidence\":0.4859904299999999732762034909683279693126678466796875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"It was\\u2014 I just accepted it because I was\\u2014 it was, it was the right thing to do in my head.\",\"start\":1600008,\"end\":1605025,\"confidence\":0.69577604999999997925641537221963517367839813232421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, I had been out of hand or I'd done whatever I'd done, and I mean, and that was your\\u2014 I mean, obviously there's consequences in life, and that to me is a consequence.\",\"start\":1605945,\"end\":1613435,\"confidence\":0.5117661399999999805032757649314589798450469970703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"At the time, when you're a teenager, you just don't know any better.\",\"start\":1615375,\"end\":1617729,\"confidence\":0.6542122999999999688469642933341674506664276123046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":1624487,\"end\":1636533,\"confidence\":0.58435179999999997679793750648968853056430816650390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So now the relating 5 questions are going to be very repetitive, but it's just going to be in relation to the neglect, emotional, physical abuse.\",\"start\":1645474,\"end\":1652909,\"confidence\":0.79748520000000000518269871463417075574398040771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"How often did the neglect happen?\",\"start\":1653406,\"end\":1655537,\"confidence\":0.574992949999999947152673485106788575649261474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Over what period?\",\"start\":1656114,\"end\":1656819,\"confidence\":0.76777660000000003126530145891592837870121002197265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And did it ever change or become worse?\",\"start\":1656868,\"end\":1658534,\"confidence\":0.7816435999999999939547024041530676186084747314453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Well, you were neglected from the minute you were in there.\",\"start\":1658999,\"end\":1661354,\"confidence\":0.8476777699999999970970065987785346806049346923828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Really, I mean, from day 1 to day 21, you were neglected.\",\"start\":1662220,\"end\":1667588,\"confidence\":0.76318030000000003365556722201290540397167205810546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Looking back, you know, I mean, I mean, you wouldn't treat an animal the way that we were treated as children.\",\"start\":1670609,\"end\":1675017,\"confidence\":0.71995229999999998948823076716507785022258758544921875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"This is a big thing.\",\"start\":1683279,\"end\":1684057,\"confidence\":0.54810420000000004137064024689607322216033935546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"We were children, okay?\",\"start\":1684170,\"end\":1685774,\"confidence\":0.66437480000000004309868018026463687419891357421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And it's horrendous.\",\"start\":1686341,\"end\":1688204,\"confidence\":0.9105917999999999512539261559140868484973907470703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Say she had been there since the 2nd of August 1968 and that Crosslet is the only home that she has known.\",\"start\":1696190,\"end\":1702170,\"confidence\":0.8877036000000000370846464647911489009857177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"You remained at Crosslet during your early childhood, but Crosslet was under quarryers but it was not classed as a quarryer's home.\",\"start\":1704050,\"end\":1711750,\"confidence\":0.77114300000000002288658151883282698690891265869140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"So it's\\u2014 does that make sense?\",\"start\":1711750,\"end\":1713080,\"confidence\":0.79761910000000002529674247853108681738376617431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"[Speaker:MR RICHARD GARRIE] And again, the same question but this time in relation to the emotional abuse, Richard.\",\"start\":1713080,\"end\":1718530,\"confidence\":0.5846404400000000389781007470446638762950897216796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"How often did this happen, over what period, and did it ever change or become worse.\",\"start\":1718530,\"end\":1722062,\"confidence\":0.74195730000000004178417611910845153033733367919921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"My emotions were\\u2014 I mean, I couldn't focus, I couldn't think, and I was just robotic.\",\"start\":1722500,\"end\":1730661,\"confidence\":0.90818440000000000278390643870807252824306488037109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, I was in the system, so your emotions didn't come into anything back then.\",\"start\":1731148,\"end\":1740386,\"confidence\":0.6861414999999999597690703012631274759769439697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Was 1973.\",\"start\":1747250,\"end\":1748710,\"confidence\":0.8161251000000000477285766464774496853351593017578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"You've been there from the age of 5, and it looks like you were there for about a year.\",\"start\":1748710,\"end\":1753230,\"confidence\":0.7885543999999999886796331338700838387012481689453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I couldn't think.\",\"start\":1754490,\"end\":1755450,\"confidence\":0.62296680000000004273630338502698577940464019775390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I was robotic.\",\"start\":1755450,\"end\":1756060,\"confidence\":0.60987320000000000419504431192763149738311767578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was just in the system.\",\"start\":1756410,\"end\":1757360,\"confidence\":0.59827010000000002687414735191850923001766204833984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"My emotions never came into question back then.\",\"start\":1757450,\"end\":1759780,\"confidence\":0.68298804999999995768433791454299353063106536865234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, no, obviously I'm fucked up.\",\"start\":1760090,\"end\":1762790,\"confidence\":0.94576709999999997169339849278912879526615142822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That's, again, that's the way I felt at the time.\",\"start\":1763850,\"end\":1765680,\"confidence\":0.82931732999999996369666632745065726339817047119140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"That's just\\u2014 my head was just done.\",\"start\":1765830,\"end\":1769000,\"confidence\":0.49591193000000000079552364695700816810131072998046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"'88 until '81.\",\"start\":1773988,\"end\":1775367,\"confidence\":0.8837454300000000539938582733157090842723846435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"I've got a 6-month family placement.\",\"start\":1777631,\"end\":1781016,\"confidence\":0.89122884999999996136210711483727209270000457763671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And again, it might seem a bit repeated, but in relation to the physical abuse, how often did this happen?\",\"start\":1783207,\"end\":1789873,\"confidence\":0.5312094000000000537653477294952608644962310791015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Over what period?\",\"start\":1790454,\"end\":1791052,\"confidence\":0.76777660000000003126530145891592837870121002197265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And did it ever change or become worse?\",\"start\":1791100,\"end\":1792574,\"confidence\":0.7816435999999999939547024041530676186084747314453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It didn't come any worse because there was cameras and they couldn't really make it any worse as such.\",\"start\":1793401,\"end\":1800885,\"confidence\":0.7927589999999999914592763161635957658290863037109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It happened periodically.\",\"start\":1801634,\"end\":1803328,\"confidence\":0.78693880000000004937277253702632151544094085693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It could happen once a day, it could happen once every 3 days.\",\"start\":1806636,\"end\":1809431,\"confidence\":0.81705755000000002130633447450236417353153228759765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So it could be once a day or once every\\u2014 yeah, it was really\\u2014 I mean, that was their form of punishment when we were out of line.\",\"start\":1815880,\"end\":1823015,\"confidence\":0.493342129999999989831138691442902199923992156982421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"And do you understand the purpose of the statement?\",\"start\":1827220,\"end\":1832900,\"confidence\":0.77004879999999997775006477240822277963161468505859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"And do you agree that it can be used for your Scottish redress application alongside any supporting evidence?\",\"start\":1833120,\"end\":1839320,\"confidence\":0.9190805600000000463722926724585704505443572998046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"C\",\"text\":\"Amazing.\",\"start\":1839320,\"end\":1840580,\"confidence\":0.80193170000000002506368446120177395641803741455078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"C\",\"text\":\"So I'm gonna ask some questions about your personal background and your entry into care, but I know that that would be a bit difficult for you.\",\"start\":1840580,\"end\":1847500,\"confidence\":0.5015340999999999826997054697130806744098663330078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We're now on to the next question.\",\"start\":1847610,\"end\":1849190,\"confidence\":0.85310196999999998723751559737138450145721435546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Again, it'll be asked again, um, 3 times, just in relation to the abuse of which you've suffered.\",\"start\":1849280,\"end\":1855100,\"confidence\":0.6249029999999999862581034903996624052524566650390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So I do apologise if it becomes a bit tedious or repetitive.\",\"start\":1855100,\"end\":1856880,\"confidence\":0.6051206000000000084781959230895154178142547607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So in relation to the neglect, what immediate effects did you experience?\",\"start\":1859875,\"end\":1863638,\"confidence\":0.73715059999999998918696064720279537141323089599609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I mean, worthless.\",\"start\":1865680,\"end\":1868783,\"confidence\":0.8689959000000000433061586591065861284732818603515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, all my self-respect.\",\"start\":1870002,\"end\":1873015,\"confidence\":0.6563052000000000330004468196420930325984954833984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"As in, you like lost all your self-respect?\",\"start\":1876550,\"end\":1878543,\"confidence\":0.868087229999999987484216035227291285991668701171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, a lot.\",\"start\":1878719,\"end\":1879458,\"confidence\":0.650149639999999973127842167741619050502777099609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I mean, whatever respect I did have for myself, it was gone.\",\"start\":1879507,\"end\":1881499,\"confidence\":0.529085400000000039000269680400379002094268798828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I absolutely despised my family because of this.\",\"start\":1883511,\"end\":1886245,\"confidence\":0.97685074999999998990318772484897635877132415771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Do you know anything about why you were put into care?\",\"start\":1886746,\"end\":1889124,\"confidence\":0.6389506499999999533656591665931046009063720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, just life.\",\"start\":1894810,\"end\":1898014,\"confidence\":0.564058839999999950265419101924635469913482666015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I just hated life.\",\"start\":1898952,\"end\":1902027,\"confidence\":0.97006153999999999992809307514107786118984222412109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's perfectly fine, Richard.\",\"start\":1904929,\"end\":1906272,\"confidence\":0.6842740000000000488711293655796907842159271240234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And we're now going to go into relation to the emotional abuse.\",\"start\":1906872,\"end\":1910676,\"confidence\":0.52634597000000005184716656003729440271854400634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What immediate effects did you experience?\",\"start\":1910822,\"end\":1912344,\"confidence\":0.83028500000000005076827847005915828049182891845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was there any fear, shame?\",\"start\":1912441,\"end\":1913559,\"confidence\":0.620450799999999969003283695201389491558074951171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Sleep problems, bedwetting, running away, behaviour, or school changes?\",\"start\":1914094,\"end\":1917454,\"confidence\":0.73687800000000003297628836662624962627887725830078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I couldn't run away because we were obviously locked in.\",\"start\":1918213,\"end\":1923377,\"confidence\":0.50961920000000004993268021280528046190738677978515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, what else?\",\"start\":1923636,\"end\":1927247,\"confidence\":0.76018189999999996597779272633488290011882781982421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Emotional.\",\"start\":1928409,\"end\":1929184,\"confidence\":0.6335461000000000009180212146020494401454925537109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Um, just take your time.\",\"start\":1929926,\"end\":1933073,\"confidence\":0.79041576000000002277801058880868367850780487060546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's best to try and maybe think of it as like, how do you remember how it made you feel?\",\"start\":1933235,\"end\":1938135,\"confidence\":0.79213666999999998719061977681121788918972015380859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Oh gosh.\",\"start\":1939009,\"end\":1939438,\"confidence\":0.5314380499999999951654672258882783353328704833984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Worthless, just like I was a nobody.\",\"start\":1940707,\"end\":1943397,\"confidence\":0.7365467999999999459959099112893454730510711669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I just felt\\u2014 and I was existing but not living, you know what I mean?\",\"start\":1944434,\"end\":1951844,\"confidence\":0.55810605999999995940896724277990870177745819091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":1952422,\"end\":1952840,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I just felt that there was\\u2014 I mean, I had a name, but that was all I had.\",\"start\":1953964,\"end\":1957515,\"confidence\":0.81090969999999995554418319443357177078723907470703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I was a nobody, and I was treated like a nobody.\",\"start\":1957885,\"end\":1961988,\"confidence\":0.8997597699999999587561205771635286509990692138671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I was treated like a problem child.\",\"start\":1962343,\"end\":1964088,\"confidence\":0.964041350000000019093704395345412194728851318359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, so I just couldn't run away as I was locked in.\",\"start\":1980707,\"end\":1982887,\"confidence\":0.56874937000000003184396746291895397007465362548828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I felt worthless, like I was a nobody.\",\"start\":1982985,\"end\":1984840,\"confidence\":0.95700289999999998968860381864942610263824462890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was not living, I was just existing.\",\"start\":1985100,\"end\":1986516,\"confidence\":0.602927699999999955338125801063142716884613037109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I felt like all I had was my name.\",\"start\":1987340,\"end\":1989078,\"confidence\":0.57196959999999996693276216319645754992961883544921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I was treated as a problem child.\",\"start\":1989242,\"end\":1990554,\"confidence\":0.9605757600000000007156586434575729072093963623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yep.\",\"start\":1991243,\"end\":1991484,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"No problem.\",\"start\":1992431,\"end\":1993057,\"confidence\":0.6486826999999999454615817739977501332759857177734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And then again, and this is just in relation to the physical abuse which you suffered, what immediate effects did you experience from the physical abuse?\",\"start\":1993795,\"end\":2002318,\"confidence\":0.579722999999999988318677424103952944278717041015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"To be honest with you, James, I've become numb.\",\"start\":2003281,\"end\":2005207,\"confidence\":0.60034233000000003510621127134072594344615936279296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I've come numb to it, and it just\\u2014 it became part of life.\",\"start\":2005785,\"end\":2008914,\"confidence\":0.6332183000000000117069021143834106624126434326171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was\\u2014 I just accepted it.\",\"start\":2017895,\"end\":2019198,\"confidence\":0.634103300000000036362735045258887112140655517578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, you couldn't do anything else but\\u2014 you're locked in, you couldn't do nothing, you couldn't run in to speak to your mum.\",\"start\":2019745,\"end\":2025070,\"confidence\":0.5596149599999999946220441415789537131786346435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, you had nobody to turn to.\",\"start\":2025681,\"end\":2026968,\"confidence\":0.50061409999999995079633663408458232879638671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"I'll move on now to the quarry at home, which was house number 1\\u2014 oh, was it number 11?\",\"start\":2029408,\"end\":2038028,\"confidence\":0.90703546999999995481545056463801302015781402587890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"C\",\"text\":\"Sorry, that's that.\",\"start\":2038110,\"end\":2039281,\"confidence\":0.506210700000000013432099876808933913707733154296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Yeah.\",\"start\":2039677,\"end\":2040006,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"When you were there, was that in a house or was it in like a\\u2014 The final\\u2014 oh, sorry.\",\"start\":2041956,\"end\":2046270,\"confidence\":0.67511182999999996834361581932171247899532318115234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So there's only 3 more questions in relation to this care setting.\",\"start\":2046607,\"end\":2049237,\"confidence\":0.8632427000000000294477331408415921032428741455078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Did anyone witness, know about it, or experience something similar?\",\"start\":2049830,\"end\":2053166,\"confidence\":0.86930823000000001510301217422238551080226898193359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, everybody knew what was going on there.\",\"start\":2054381,\"end\":2057271,\"confidence\":0.68802160000000001094377921617706306278705596923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Everybody knew it, like.\",\"start\":2057432,\"end\":2060270,\"confidence\":0.61559109999999994666808333931840024888515472412109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Can you remember any names?\",\"start\":2061281,\"end\":2062548,\"confidence\":0.85805357000000004319417712395079433917999267578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I was only there for a short period of time, only 3 weeks, as I say.\",\"start\":2062981,\"end\":2066429,\"confidence\":0.77847045999999997523133288268581964075565338134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I can't remember.\",\"start\":2066990,\"end\":2067535,\"confidence\":0.52505690000000004857838575844652950763702392578125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's perfectly fine.\",\"start\":2067927,\"end\":2070321,\"confidence\":0.64607449999999999601385525238583795726299285888671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, as I see it, it was just\\u2014 it was life, it was normal.\",\"start\":2072666,\"end\":2077165,\"confidence\":0.63291010000000003099529521932709030807018280029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Um, can you remember anything about your daily life there?\",\"start\":2078420,\"end\":2081022,\"confidence\":0.83384049999999998448174665099941194057464599609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"So what was the actual college itself like?\",\"start\":2081119,\"end\":2083058,\"confidence\":0.79289080000000000669757582727470435202121734619140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And I think it was normal for the staff just to, to do it, and it was just accepted.\",\"start\":2083365,\"end\":2087260,\"confidence\":0.654898100000000038534153645741753280162811279296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Okay, what about any of the food?\",\"start\":2098223,\"end\":2100841,\"confidence\":0.8519963600000000081280404629069380462169647216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Can you remember what any of the food was like?\",\"start\":2100906,\"end\":2102344,\"confidence\":0.87626236999999995713750422510202042758464813232421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Okay.\",\"start\":2106379,\"end\":2106656,\"confidence\":0.58435179999999997679793750648968853056430816650390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"And did you do schoolwork?\",\"start\":2108520,\"end\":2110826,\"confidence\":0.7718610999999999666698613509652204811573028564453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So, but everyone knew, everybody knew what was going on there.\",\"start\":2112399,\"end\":2114670,\"confidence\":0.678217599999999976034814608283340930938720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I can't remember the names as I was only there for 3 weeks.\",\"start\":2114992,\"end\":2117328,\"confidence\":0.563404699999999980519760356401093304157257080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was life to me at this point.\",\"start\":2117892,\"end\":2119342,\"confidence\":0.56960076000000003926260205844300799071788787841796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was like, I was led to believe that this was that it was normal behaviour, that it was also normal for the staff to do it, like it was accepted.\",\"start\":2119600,\"end\":2127118,\"confidence\":0.73224425000000004093436700713937170803546905517578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, it's just been\\u2014 if you've done something wrong, you get punished.\",\"start\":2127327,\"end\":2130249,\"confidence\":0.797143099999999993343635651399381458759307861328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And yeah, a kick or a punch was a punishment, and that's just become the norm.\",\"start\":2130619,\"end\":2134408,\"confidence\":0.75208770000000002564632950452505610883235931396484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Yeah.\",\"start\":2134713,\"end\":2134890,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"What about hygiene-wise?\",\"start\":2135050,\"end\":2136190,\"confidence\":0.80551150000000004691713684223941527307033538818359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Did you get any toiletries, you know, shower gel, shampoo, toothpaste?\",\"start\":2136319,\"end\":2140927,\"confidence\":0.8415861000000000036180836104904301464557647705078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was that provided?\",\"start\":2141473,\"end\":2145937,\"confidence\":0.8452224999999999877076106713502667844295501708984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Did you ever tell anyone or try to get help?\",\"start\":2149438,\"end\":2151849,\"confidence\":0.7550396299999999616403556501609273254871368408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I had nobody I could tell because everybody that I knew was in the system.\",\"start\":2152733,\"end\":2157491,\"confidence\":0.65336220000000000407425204684841446578502655029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"And what about clothes?\",\"start\":2158132,\"end\":2159133,\"confidence\":0.7409860999999999808807160661672241985797882080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Were you given any fresh clothing?\",\"start\":2159198,\"end\":2160773,\"confidence\":0.87824553000000005198444341658614575862884521484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I mean, who would believe us as children?\",\"start\":2163502,\"end\":2164850,\"confidence\":0.678424600000000044275338950683362782001495361328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"We were never believed, never.\",\"start\":2164997,\"end\":2166325,\"confidence\":0.8012869400000000030814817364444024860858917236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then Robert, finally, what was different at this placement compared with the others?\",\"start\":2182441,\"end\":2187584,\"confidence\":0.88375585999999994868403518921695649623870849609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You couldn't go.\",\"start\":2189900,\"end\":2190445,\"confidence\":0.580691340000000000287627699435688555240631103515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I couldn't escape.\",\"start\":2190616,\"end\":2191230,\"confidence\":0.5654846399999999828622776476549915969371795654296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I had to accept what was coming or what I was getting.\",\"start\":2193996,\"end\":2196960,\"confidence\":0.77815204999999998403126255652750842273235321044921875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"C\",\"text\":\"Yeah, absolutely.\",\"start\":2208494,\"end\":2211943,\"confidence\":0.50143020000000004809947995454422198235988616943359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So now that concludes, um, your second care setting, um, being at the assessment centre.\",\"start\":2213249,\"end\":2218338,\"confidence\":0.83735700000000001796962578737293370068073272705078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Um, I know, again, apologise for the, uh, tediousness of the questions, but We'll be going through the final set of 12 questions again, this time in relation to your final care setting.\",\"start\":2218839,\"end\":2232757,\"confidence\":0.515777200000000046742343329242430627346038818359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So Richard, could you kindly just confirm the institutional name, the location, approximate date and age, and who placed you there?\",\"start\":2233111,\"end\":2241860,\"confidence\":0.93243646999999996172192595622618682682514190673828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was St Catherine's.\",\"start\":2242566,\"end\":2244749,\"confidence\":0.8599115999999999981895371092832647264003753662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was adjacent to the assessment centre in Edinburgh, Howden Hall.\",\"start\":2245616,\"end\":2251267,\"confidence\":0.91721960000000002377618102400447241961956024169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Liberton.\",\"start\":2253333,\"end\":2254286,\"confidence\":0.6987088299999999474465539606171660125255584716796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was placed in there by the Children's Panel after my 3-week initial assessment period was over.\",\"start\":2254383,\"end\":2261066,\"confidence\":0.85926086000000001519083525636233389377593994140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was roughly 14, 15, probably near the 15 mark.\",\"start\":2262748,\"end\":2268643,\"confidence\":0.9087339599999999517621063205297105014324188232421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Okay, are you okay?\",\"start\":2268967,\"end\":2270198,\"confidence\":0.76903354999999995467163671492016874253749847412109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Yeah, take your time.\",\"start\":2271796,\"end\":2273115,\"confidence\":0.77305995999999999046536913738236762583255767822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, so St.\",\"start\":2283298,\"end\":2283860,\"confidence\":0.65087134000000002043151425823452882468700408935546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Catharine's Unit's adjacent to the assessment centre, Howden Hall, Liverpool.\",\"start\":2283940,\"end\":2288099,\"confidence\":0.91753775000000004080646931470255367457866668701171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was placed in there by the Children's Panel once my 3-week assessment was over.\",\"start\":2288677,\"end\":2292113,\"confidence\":0.8705240499999999936875383355072699487209320068359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"How old did you say you were at the time?\",\"start\":2292611,\"end\":2294168,\"confidence\":0.8779285999999999479115331268985755741596221923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"About 15, 14 and a half, 15.\",\"start\":2294329,\"end\":2296368,\"confidence\":0.8987600000000000033395508580724708735942840576171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And the next question, um, what type of setting was it and how long were you there?\",\"start\":2303444,\"end\":2306825,\"confidence\":0.89959460000000002199982418460422195494174957275390625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"It was an open setting, an open children's home.\",\"start\":2307533,\"end\":2310447,\"confidence\":0.6325317999999999774018988318857736885547637939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Uh, I was there just under a year, I believe.\",\"start\":2311719,\"end\":2314678,\"confidence\":0.84185239999999994520152313270955346524715423583984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So just over a year, just under a year, and I'm sure it's just under a year.\",\"start\":2323489,\"end\":2326533,\"confidence\":0.64195100000000004936140385325415991246700286865234375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"No problem, no problem.\",\"start\":2330536,\"end\":2331933,\"confidence\":0.62209429999999998894821828798740170896053314208984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So now, um, again, we're just going to go through a brief description of what your ordinary day life was like at St Catherine's unit.\",\"start\":2333154,\"end\":2340122,\"confidence\":0.8911651400000000222689777729101479053497314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So as the same with the previous, we'll start off with the accommodation.\",\"start\":2340636,\"end\":2344859,\"confidence\":0.89934133999999998909657961121411062777042388916015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Could you kindly just confirm what the accommodation was like?\",\"start\":2345373,\"end\":2347958,\"confidence\":0.89516556000000002679684030226781032979488372802734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was a bedroom, um, well, dorm with 5 boys in it.\",\"start\":2348263,\"end\":2353321,\"confidence\":0.87540859999999998120046029725926928222179412841796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, had 5 bays.\",\"start\":2355998,\"end\":2357027,\"confidence\":0.7032576999999999856072463444434106349945068359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":2357445,\"end\":2357703,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And was there any windows?\",\"start\":2358652,\"end\":2359649,\"confidence\":0.82082230000000000469384531243122182786464691162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, there was a window.\",\"start\":2360437,\"end\":2361161,\"confidence\":0.71854099999999998527044908769312314689159393310546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, yeah.\",\"start\":2361322,\"end\":2363155,\"confidence\":0.493536470000000004887397153652273118495941162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So there's windows to allow natural light.\",\"start\":2365070,\"end\":2367192,\"confidence\":0.76005000000000000337507799486047588288784027099609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was there ever a toilet in this, um, in your dorm?\",\"start\":2369670,\"end\":2372201,\"confidence\":0.7844918400000000513472286911564879119396209716796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, no, not at all.\",\"start\":2372590,\"end\":2373872,\"confidence\":0.595920739999999948821596262860111892223358154296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What was the overall hygiene like of the dorms?\",\"start\":2386069,\"end\":2390349,\"confidence\":0.8689742000000000299309022011584602296352386474609375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"It was better, definitely better.\",\"start\":2390672,\"end\":2393207,\"confidence\":0.94503789999999998627799868700094521045684814453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There was more women involved in the care there.\",\"start\":2394531,\"end\":2397875,\"confidence\":0.7892848999999999559662455794750712811946868896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, and can you remember what your daily routine was like?\",\"start\":2405231,\"end\":2408493,\"confidence\":0.87027745999999994719331652959226630628108978271484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, it was pretty systematic.\",\"start\":2410803,\"end\":2413817,\"confidence\":0.79349583000000001309359731749282218515872955322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Again, you would get up, um, you would go down, down for breakfast.\",\"start\":2413898,\"end\":2420221,\"confidence\":0.9043512000000000217170281757717020809650421142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, um, no, I think you just go after breakfast, you would go then most of the time I was a day pupil at my high school, so I would be travelling in the bus to the high school.\",\"start\":2423606,\"end\":2442019,\"confidence\":0.8291897999999999768760972074232995510101318359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Hold on one moment.\",\"start\":2443008,\"end\":2447010,\"confidence\":0.7665243999999999946481921142549254000186920166015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You take a day bus to the, to the high school?\",\"start\":2452170,\"end\":2455358,\"confidence\":0.88862883999999997541863194783218204975128173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, yeah, not, not, not initially, but once, once you were there for a while, I was getting the day bus.\",\"start\":2455809,\"end\":2460898,\"confidence\":0.710264439999999996899759935331530869007110595703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But initially It would be that they had some, like, say, a classroom environment, but again, there was never any lessons being taught.\",\"start\":2460962,\"end\":2469113,\"confidence\":0.54622172999999996090281229044194333255290985107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, we're all different ages and, you know, I mean, so they couldn't categorise us like that.\",\"start\":2470958,\"end\":2478542,\"confidence\":0.67963240000000002538627086323685944080352783203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It was just impossible to do so.\",\"start\":2478590,\"end\":2480520,\"confidence\":0.6373284500000000463160176877863705158233642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Are you okay?\",\"start\":2487976,\"end\":2492480,\"confidence\":0.79175180000000000557491830477374605834484100341796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":2493506,\"end\":2494821,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So I've got so far, um, the bedroom slash door had 5 bars.\",\"start\":2496071,\"end\":2499743,\"confidence\":0.81642139999999996380353195490897633135318756103515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was, uh, there were windows to allow natural light.\",\"start\":2499839,\"end\":2502163,\"confidence\":0.845068500000000000227373675443232059478759765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"There was no open toilet in the dorms.\",\"start\":2502500,\"end\":2504039,\"confidence\":0.61674803000000000263725041804718784987926483154296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"The overall hygiene was better.\",\"start\":2504103,\"end\":2505466,\"confidence\":0.68387830000000005004068270864081569015979766845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There were more women involved in the care there.\",\"start\":2505931,\"end\":2507630,\"confidence\":0.7851804000000000005599076757789589464664459228515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"My routine was systematic again: get up, down for breakfast.\",\"start\":2508031,\"end\":2511333,\"confidence\":0.83868719999999996606021568368305452167987823486328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Most of the time I was a day pupil at my high school.\",\"start\":2511478,\"end\":2513674,\"confidence\":0.87689099999999997603339352281182073056697845458984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I would take a day bus to the high school.\",\"start\":2514267,\"end\":2515854,\"confidence\":0.77155969999999995945216824111412279307842254638671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Not initially, it would be a classroom environment in the unit.\",\"start\":2516207,\"end\":2519068,\"confidence\":0.87067890000000003336566578582278452813625335693359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"There was no education though.\",\"start\":2519572,\"end\":2520807,\"confidence\":0.495848300000000019593926481320522725582122802734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"With the mixed ages and abilities, this was impossible to categorise.\",\"start\":2521133,\"end\":2524676,\"confidence\":0.481223879999999992751469335416913963854312896728515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yep.\",\"start\":2528091,\"end\":2528495,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Can you remember what the overall food was like?\",\"start\":2528576,\"end\":2531183,\"confidence\":0.9143250000000000543565192856476642191410064697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Did you have 3 meals a day?\",\"start\":2531248,\"end\":2532463,\"confidence\":0.89436199999999999032951336630503647029399871826171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was there any choice?\",\"start\":2532706,\"end\":2533823,\"confidence\":0.78908809999999995898889437739853747189044952392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No choice, no.\",\"start\":2534973,\"end\":2535539,\"confidence\":0.58825780000000005287574822432361543178558349609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was take it or leave it.\",\"start\":2535620,\"end\":2536446,\"confidence\":0.70773405000000000342197381542064249515533447265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":2537700,\"end\":2538816,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And then there's breakfast, pretty standard breakfast, which was usually porridge, I think it was at the time.\",\"start\":2539205,\"end\":2546439,\"confidence\":0.78719704999999995376214201314724050462245941162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, yeah, um, it's just standard.\",\"start\":2547352,\"end\":2551317,\"confidence\":0.724911300000000036192204788676463067531585693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There was no choice.\",\"start\":2551430,\"end\":2552094,\"confidence\":0.6500285999999999564380459560197778046131134033203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You just\\u2014 it was there.\",\"start\":2552353,\"end\":2553793,\"confidence\":0.7518109699999999673281081413733772933483123779296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"If you ate it, you ate it.\",\"start\":2554214,\"end\":2554893,\"confidence\":0.55328759999999999052988641778938472270965576171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"If you didn't eat it, then you went hungry.\",\"start\":2554942,\"end\":2556916,\"confidence\":0.72738373000000000612175199421471916139125823974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was you ever provided clothing when you was there?\",\"start\":2563868,\"end\":2565511,\"confidence\":0.8621277000000000523272092323168180882930755615234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"With other\\u2014 what, sorry?\",\"start\":2566445,\"end\":2567186,\"confidence\":0.55974040000000002681446176211466081440448760986328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was you ever provided clothing?\",\"start\":2567589,\"end\":2569006,\"confidence\":0.83241039999999999476898437933414243161678314208984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, because I had to attend school, so yes, I was.\",\"start\":2569667,\"end\":2572389,\"confidence\":0.59671229999999997328785639183479361236095428466796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And with the clothing, what was provided, would you say it was adequate and clean?\",\"start\":2581319,\"end\":2584989,\"confidence\":0.87846889999999999698587771490565501153469085693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, it's adequate, I suppose.\",\"start\":2586287,\"end\":2589428,\"confidence\":0.74268319999999998781703425265732221305370330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I mean, it couldn't really be to the extent of his previous establishments because you're in the public domain.\",\"start\":2589572,\"end\":2596446,\"confidence\":0.71329480000000000661231069898349232971668243408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":2597023,\"end\":2598161,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And do you remember what your access to contacting your family was like?\",\"start\":2612792,\"end\":2618391,\"confidence\":0.76598109999999997032915644012973643839359283447265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Would you ever refuse to access?\",\"start\":2618456,\"end\":2620074,\"confidence\":0.60106210000000004356479621492326259613037109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"As time went on there, I actually had weekend access home.\",\"start\":2624028,\"end\":2628124,\"confidence\":0.75683515999999995127467400379828177392482757568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was this ever threatened to be taken away from you?\",\"start\":2633398,\"end\":2635360,\"confidence\":0.50737569999999998504591758319293148815631866455078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh yeah, constantly.\",\"start\":2635490,\"end\":2636415,\"confidence\":0.647232999999999947249307297170162200927734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"If you misbehave, it'll be taken away from you.\",\"start\":2636545,\"end\":2637875,\"confidence\":0.91239389999999997993285205666325055062770843505859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh yeah.\",\"start\":2638470,\"end\":2639968,\"confidence\":0.53645920000000002492157591404975391924381256103515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, buddy.\",\"start\":2646930,\"end\":2648144,\"confidence\":0.6603854300000000510095787831232883036136627197265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Yeah, I'm just making sure that you knew.\",\"start\":2648905,\"end\":2655203,\"confidence\":0.79781880000000005015436954636243171989917755126953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So how did the staff\\u2014 how did the other children generally treat you here?\",\"start\":2660410,\"end\":2664767,\"confidence\":0.78034959999999997659614336953382007777690887451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, because I was one of the older ones now.\",\"start\":2666612,\"end\":2668021,\"confidence\":0.83260710000000004438192036104737780988216400146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, and how did the staff genuinely treat you?\",\"start\":2675834,\"end\":2680516,\"confidence\":0.675769269999999977471816237084567546844482421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"If you followed orders, okay.\",\"start\":2681719,\"end\":2684676,\"confidence\":0.76837146000000000611862560617737472057342529296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"If not, again, you get the dig, you get the punch.\",\"start\":2686796,\"end\":2690208,\"confidence\":0.6412356999999999640493797414819709956645965576171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You would get\\u2014 I mean, many times I was dragged by the hair into the office.\",\"start\":2693680,\"end\":2696452,\"confidence\":0.48750627000000001931567794599686749279499053955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The office was the place that it would happen.\",\"start\":2696694,\"end\":2698806,\"confidence\":0.7466314400000000350843265550793148577213287353515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You would get a dig.\",\"start\":2700300,\"end\":2702039,\"confidence\":0.59283909999999995221742210560478270053863525390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"When you get a dig, is that again to the ribs and to the genitals?\",\"start\":2702667,\"end\":2705502,\"confidence\":0.7580594400000000288031287709600292146205902099609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Punch to the ribs, yeah.\",\"start\":2705566,\"end\":2706275,\"confidence\":0.6701894999999999935624828140134923160076141357421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, yeah, never nothing visible.\",\"start\":2706550,\"end\":2708448,\"confidence\":0.71444636999999999726895794083247892558574676513671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know, I mean, never ever mark you.\",\"start\":2708710,\"end\":2710428,\"confidence\":0.6526948999999999667664951630285941064357757568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"And did you say this mainly occurred in the office?\",\"start\":2719190,\"end\":2720529,\"confidence\":0.8059979999999999922266624707845039665699005126953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Yeah, you could take taken into office.\",\"start\":2720697,\"end\":2732810,\"confidence\":0.74746210000000001816289341149968095123767852783203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, out of sight, everybody else.\",\"start\":2733179,\"end\":2735027,\"confidence\":0.68576369999999997606465740318526513874530792236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And sometimes dragged by your hair, is that correct?\",\"start\":2736328,\"end\":2738047,\"confidence\":0.6856598000000000414644318880164064466953277587890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh yeah, yeah, regular.\",\"start\":2738095,\"end\":2738899,\"confidence\":0.66868066999999997701564780072658322751522064208984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yep, yep.\",\"start\":2739124,\"end\":2740457,\"confidence\":0.480176749999999985529797186245559714734554290771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And this was a regular occurrence?\",\"start\":2740666,\"end\":2743100,\"confidence\":0.590293799999999979633003022172488272190093994140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, if you stepped out of line.\",\"start\":2745363,\"end\":2746496,\"confidence\":0.6554735000000000422204493588651530444622039794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, yeah.\",\"start\":2746804,\"end\":2748050,\"confidence\":0.493536470000000004887397153652273118495941162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Did anyone else witness that?\",\"start\":2748924,\"end\":2751013,\"confidence\":0.83117509999999994452224427732289768755435943603515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Can you remember any\\u2014 if there were any rules, punishments, isolation, or unsafe arrangements enforced by the staff?\",\"start\":2761693,\"end\":2767312,\"confidence\":0.69300989999999995649915263129514642059803009033203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No isolation.\",\"start\":2767650,\"end\":2768501,\"confidence\":0.7026898999999999784193960294942371547222137451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They couldn't isolate you there because it was open.\",\"start\":2768581,\"end\":2770347,\"confidence\":0.73552300000000003787903324337094090878963470458984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Um, punishments, you would lose\\u2014 um, I'll remember, you'd lose\\u2014 they used to have the chance of getting you like a snack in the morning, and they would take that from you.\",\"start\":2770845,\"end\":2782486,\"confidence\":0.568669859999999971478246152400970458984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You would lose a snack.\",\"start\":2782871,\"end\":2783915,\"confidence\":0.7048250400000000137623601403902284801006317138671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"In the morning.\",\"start\":2784092,\"end\":2784608,\"confidence\":0.63115270000000001093809487429098226130008697509765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":2785302,\"end\":2786029,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And you\\u2014 I mean, there's a lot of punishments, I think.\",\"start\":2786658,\"end\":2788998,\"confidence\":0.5208140599999999675873141313786618411540985107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, there's a lot of work you have to do.\",\"start\":2789095,\"end\":2790403,\"confidence\":0.5667223999999999595189592582755722105503082275390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Cleaning\\u2014 you have to do a lot of cleaning in there.\",\"start\":2790532,\"end\":2792404,\"confidence\":0.54846643999999999952166263028630055487155914306640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Mopped floors and brushing floors and windows.\",\"start\":2792711,\"end\":2795466,\"confidence\":0.6973586000000000506560127178090624511241912841796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You're just\\u2014 you're just a skibbie.\",\"start\":2796561,\"end\":2797771,\"confidence\":0.66652469999999996996820073036360554397106170654296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, that's perfectly fine.\",\"start\":2799120,\"end\":2802002,\"confidence\":0.7086173000000000055109694585553370416164398193359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So now, um, we're going to go through, um, what happened there, which we could now consider abuse.\",\"start\":2804369,\"end\":2810291,\"confidence\":0.499160439999999983040623874330776743590831756591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And Would you like me to read out again the categories of abuse and what is considered to be a qualifying behaviour?\",\"start\":2810804,\"end\":2817281,\"confidence\":0.59870020000000001569873120388365350663661956787109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I just got my questions.\",\"start\":2817329,\"end\":2818887,\"confidence\":0.71053493000000000900939767234376631677150726318359375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's perfectly fine.\",\"start\":2819095,\"end\":2819979,\"confidence\":0.64607449999999999601385525238583795726299285888671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So looking back, is there anything what you now consider neglect?\",\"start\":2820043,\"end\":2823977,\"confidence\":0.6091471999999999997754684954998083412647247314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yep, yep, there is.\",\"start\":2824860,\"end\":2825952,\"confidence\":0.52395119999999995030748323188163340091705322265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Neglect is obviously neglecting your food in the morning, you lose your snack.\",\"start\":2826385,\"end\":2835553,\"confidence\":0.93113930000000000308801872961339540779590606689453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You were getting hit.\",\"start\":2838442,\"end\":2840328,\"confidence\":0.509971900000000033514879760332405567169189453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"That was part of neglect.\",\"start\":2840474,\"end\":2841466,\"confidence\":0.91138280000000004843485612582298927009105682373046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"There's a lot of physical abuse, but it's still neglect.\",\"start\":2841531,\"end\":2844229,\"confidence\":0.88861215000000004504698836171883158385753631591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And you're just basically just\\u2014 you just go on, man.\",\"start\":2844742,\"end\":2847097,\"confidence\":0.52507420000000004645102080758078955113887786865234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I never got an education the whole time I was in these establishments.\",\"start\":2847260,\"end\":2849304,\"confidence\":0.89235352999999995038393763024942018091678619384765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And because initially I had to\\u2014 there was a classroom there, um, but until I got my leave to go to high school, I never got\\u2014 no, man, I was so far behind when I went back to high school, so far.\",\"start\":2851010,\"end\":2861665,\"confidence\":0.51616293000000001978122554646688513457775115966796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Yeah, but I called it try it, and the guy was like, oh, and I was like, is that not what it's called?\",\"start\":2864219,\"end\":2887127,\"confidence\":0.70254410000000000469100314148818142712116241455078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"C\",\"text\":\"I was like, no.\",\"start\":2887386,\"end\":2888018,\"confidence\":0.5454535000000000355413476427202112972736358642578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"C\",\"text\":\"What's the worst case look like for you?\",\"start\":2889280,\"end\":2890736,\"confidence\":0.51699989999999995671231545202317647635936737060546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Is there anything what happened there what you'd now consider as physical abuse?\",\"start\":2895621,\"end\":2898853,\"confidence\":0.499398999999999981813658678220235742628574371337890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Physical abuse?\",\"start\":2900010,\"end\":2900299,\"confidence\":0.66006489999999995443857869759085588157176971435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, yeah.\",\"start\":2900364,\"end\":2900944,\"confidence\":0.493536470000000004887397153652273118495941162109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And nobody deserves the right to be hit if you don't follow orders or dragged into an office.\",\"start\":2901169,\"end\":2905743,\"confidence\":0.86961484000000000005314859663485549390316009521484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Did anything happen there what you would now consider abuse, um, being either emotional or sexual?\",\"start\":2927336,\"end\":2935759,\"confidence\":0.63085599999999997233857129685929976403713226318359375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes.\",\"start\":2936418,\"end\":2936756,\"confidence\":0.461038950000000002926725528595852665603160858154296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And is that for both?\",\"start\":2937769,\"end\":2938557,\"confidence\":0.82566499999999998227195874278550036251544952392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, well, the emotional part of things is being there.\",\"start\":2939537,\"end\":2942914,\"confidence\":0.66899759999999997006625562789849936962127685546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And you know, I mean, dragged and been told nothing.\",\"start\":2943689,\"end\":2948155,\"confidence\":0.58949083000000002119378450515796430408954620361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And yeah, definitely emotional.\",\"start\":2951310,\"end\":2952510,\"confidence\":0.591225600000000017786305761546827852725982666015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And at the same time, I had no emotions.\",\"start\":2952607,\"end\":2954406,\"confidence\":0.5572679000000000382186726710642687976360321044921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, I was emotionless.\",\"start\":2956050,\"end\":2957152,\"confidence\":0.57101243999999995448746403781115077435970306396484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"That was worthless in my view.\",\"start\":2957217,\"end\":2959066,\"confidence\":0.888775199999999987454657457419671118259429931640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So just for being there in general, Being dragged there and being told nothing, I became emotionless as I believe\\u2014 I believed I was worthless.\",\"start\":2968050,\"end\":2976950,\"confidence\":0.8568982000000000542883071830146946012973785400390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yep, yep, that's where you felt to believe.\",\"start\":2977191,\"end\":2979121,\"confidence\":0.72867830000000000101323394119390286505222320556640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That's the way you're treated.\",\"start\":2979266,\"end\":2980907,\"confidence\":0.506007129999999971659008224378339946269989013671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, be seen and not heard.\",\"start\":2983020,\"end\":2984320,\"confidence\":0.677592900000000053495341489906422793865203857421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Be seen but not heard.\",\"start\":2990829,\"end\":2992111,\"confidence\":0.70740040000000004027924660476855933666229248046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And looking back at your time within St Catherine's, is there anything what you'd now consider as sexual abuse?\",\"start\":3006068,\"end\":3010903,\"confidence\":0.5038373000000000434539515481446869671344757080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There was a couple instances, yes.\",\"start\":3011706,\"end\":3013071,\"confidence\":0.8167693000000000314031467496533878147602081298828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And again, um, in the office, um, I always remember his name because it's similar to my surname, was a Mr Richard Garrie.\",\"start\":3013231,\"end\":3019945,\"confidence\":0.84493107000000000628148200121358968317508697509765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He was one of, like, say, the housemasters.\",\"start\":3021005,\"end\":3022643,\"confidence\":0.8853204999999999547100060226512141525745391845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Mr.\",\"start\":3024758,\"end\":3025033,\"confidence\":0.5849317000000000543735723113059066236019134521484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Gary, did you say?\",\"start\":3025243,\"end\":3025985,\"confidence\":0.771786300000000036192204788676463067531585693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Mick.\",\"start\":3026066,\"end\":3026372,\"confidence\":0.57576050000000000839150970932678319513797760009765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Mick.\",\"start\":3026614,\"end\":3026808,\"confidence\":0.57576050000000000839150970932678319513797760009765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Mick.\",\"start\":3027437,\"end\":3027615,\"confidence\":0.57576050000000000839150970932678319513797760009765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Mick Gary.\",\"start\":3027744,\"end\":3028212,\"confidence\":0.7666358399999999573282138953800313174724578857421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Gary.\",\"start\":3028486,\"end\":3028857,\"confidence\":0.64867485000000002504094709365745075047016143798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":3029116,\"end\":3029229,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So when you say Mick Gary, is that two separate names?\",\"start\":3031940,\"end\":3034471,\"confidence\":0.85591227000000003055646402572165243327617645263671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Oh no, no, it's one name.\",\"start\":3034599,\"end\":3035756,\"confidence\":0.5645957999999999810114559295470826327800750732421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"MC Gary.\",\"start\":3036126,\"end\":3036881,\"confidence\":0.74269675999999995585909573492244817316532135009765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, yeah, just wanted to make sure.\",\"start\":3037106,\"end\":3038971,\"confidence\":0.7562094299999999602590605718432925641536712646484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Um, was this a teacher?\",\"start\":3039421,\"end\":3040980,\"confidence\":0.7861466999999999760717628305428661406040191650390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, he's like the housemaster.\",\"start\":3041767,\"end\":3042635,\"confidence\":0.62483860000000002177245050916098989546298980712890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He was the housemaster.\",\"start\":3044942,\"end\":3046428,\"confidence\":0.77285360000000002944631205537007190287113189697265625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, no problem.\",\"start\":3046639,\"end\":3048513,\"confidence\":0.57628869999999998707806980746681801974773406982421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Any times, um, that you were dragged into the office.\",\"start\":3049224,\"end\":3051835,\"confidence\":0.63484540000000000414814849136746488511562347412109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And you always have an option now, getting a punch, rubbing them down below.\",\"start\":3053030,\"end\":3057937,\"confidence\":0.62476330000000002140581045750877819955348968505859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, no problem.\",\"start\":3058587,\"end\":3059351,\"confidence\":0.57628869999999998707806980746681801974773406982421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Just give me one second.\",\"start\":3059400,\"end\":3060115,\"confidence\":0.65456280000000000018900436771218664944171905517578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"C\",\"text\":\"You weren't really given toilet seats, you just had to\\u2014 it was awful, but was the soap shared?\",\"start\":3081662,\"end\":3087675,\"confidence\":0.8243966000000000349245965480804443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Okay, so that bar of soap would have been shared between all of the lads in there?\",\"start\":3089956,\"end\":3100500,\"confidence\":0.8876872700000000282472001345013268291950225830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Quick.\",\"start\":3105435,\"end\":3105550,\"confidence\":0.54750569999999998405115775312879122793674468994140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"How did the staff treat you here?\",\"start\":3105682,\"end\":3107096,\"confidence\":0.79346320000000003513918045427999459207057952880859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Can you remember their name?\",\"start\":3113940,\"end\":3114806,\"confidence\":0.85153570000000000650430820314795710146427154541015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So moving on to the next question, um, I know this is going to seem a bit, um, tedious because you've already given one name, but in relation to the neglect, are you able to provide Are you able to confirm, sorry, who was involved or responsible?\",\"start\":3120651,\"end\":3134429,\"confidence\":0.53838766000000004563474931273958645761013031005859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Mr Richard Garrie, and there was another, meant to be a teacher by the name of Mr Acres.\",\"start\":3135800,\"end\":3139678,\"confidence\":0.91843620000000003589235575418570078909397125244140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Mr Acres.\",\"start\":3140977,\"end\":3142015,\"confidence\":0.70207129999999995373372030371683649718761444091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Acres spelled A-C-R-E-S.\",\"start\":3143004,\"end\":3145097,\"confidence\":0.77023390000000002686419975361786782741546630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Sure, it would have been.\",\"start\":3145291,\"end\":3145859,\"confidence\":0.691757799999999978268760969513095915317535400390625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"C\",\"text\":\"Yeah, yeah, yeah.\",\"start\":3146151,\"end\":3147157,\"confidence\":0.45885107000000002752670980044058524072170257568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'll put it in speech marks just in case.\",\"start\":3147254,\"end\":3148730,\"confidence\":0.83194303999999996701575355473323725163936614990234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, he took a very dislike to me.\",\"start\":3149540,\"end\":3152037,\"confidence\":0.8515128499999999878156131671858020126819610595703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Can you remember what Mr Richard Garrie's role was?\",\"start\":3162719,\"end\":3165190,\"confidence\":0.912655800000000017035972632584162056446075439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He was a teacher.\",\"start\":3165852,\"end\":3166175,\"confidence\":0.7481246999999999758301783003844320774078369140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"In relation to the physical abuse, again, could you confirm who was involved or responsible?\",\"start\":3176831,\"end\":3183127,\"confidence\":0.58974519999999996944239910590113140642642974853515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, predominantly Mr Richard Garrie and Mr Acres.\",\"start\":3183886,\"end\":3187424,\"confidence\":0.8854080399999999517746118726790882647037506103515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And Mr Acres.\",\"start\":3192412,\"end\":3195724,\"confidence\":0.7907877599999999507218717553769238293170928955078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And then for the sexual abuse, Mr Richard Garrie.\",\"start\":3198690,\"end\":3201144,\"confidence\":0.84516763999999999779078052597469650208950042724609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Now this is going to be the most distressing part of the witness statement to finish this off with for the care setting, and so take your time in answering it and we'll get through it as quickly as we possibly can.\",\"start\":3214553,\"end\":3225316,\"confidence\":0.65108239999999995006874087266623973846435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"In relation to the neglect, could you please provide one clear example of what happened, when and where it occurred, what was happening before, during, and afterwards?\",\"start\":3226038,\"end\":3235149,\"confidence\":0.820569340000000035928451325162313878536224365234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Neglect in here.\",\"start\":3236740,\"end\":3237889,\"confidence\":0.6315703999999999762593461127835325896739959716796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, this is the last place I was in, and obviously because I had freedom, um, because of the neglect, I rebelled.\",\"start\":3238083,\"end\":3245551,\"confidence\":0.5086855999999999600191813442506827414035797119140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And I rebelled big time, but out with the care system.\",\"start\":3246618,\"end\":3250790,\"confidence\":0.79768010000000000303543856716714799404144287109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I rebelled.\",\"start\":3251065,\"end\":3251566,\"confidence\":0.5700891599999999836967390365316532552242279052734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But this is only in relation to the CUR system.\",\"start\":3273657,\"end\":3275680,\"confidence\":0.83433484999999996123420942240045405924320220947265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So what happened following this?\",\"start\":3287930,\"end\":3290204,\"confidence\":0.8382159000000000137475808514864183962345123291015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Uh, what did I do?\",\"start\":3291010,\"end\":3292381,\"confidence\":0.62136599999999997390176531553152017295360565185546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yeah, so you stated that, um, for as a clear example of what happened, I spiralled out of control.\",\"start\":3293110,\"end\":3300289,\"confidence\":0.71424955000000001081872369468328543007373809814453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, yep.\",\"start\":3301150,\"end\":3301909,\"confidence\":0.58750650000000004258282615410280413925647735595703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I, I just got into trouble, and I was stealing, breaking and entering.\",\"start\":3302487,\"end\":3309328,\"confidence\":0.86201095999999999275331674652989022433757781982421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I just went off the rails.\",\"start\":3310427,\"end\":3312269,\"confidence\":0.72594210000000003457643060755799524486064910888671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I just couldn't cope anymore.\",\"start\":3312392,\"end\":3314829,\"confidence\":0.93171269999999994926298541031428612768650054931640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I just rebelled against everything and everybody.\",\"start\":3315503,\"end\":3317540,\"confidence\":0.875644859999999969346617945120669901371002197265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I come into contact with.\",\"start\":3318069,\"end\":3319224,\"confidence\":0.843997200000000002972910806420259177684783935546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And what happened after this?\",\"start\":3320090,\"end\":3321132,\"confidence\":0.78938454000000002341863591936999000608921051025390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, my time in St.\",\"start\":3321757,\"end\":3324195,\"confidence\":0.798205849999999994537347447476349771022796630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Catherine's, when I come to an end, I went back into mainstream schooling.\",\"start\":3324259,\"end\":3329038,\"confidence\":0.8909222999999999448306198246427811682224273681640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, and I left very quickly.\",\"start\":3330177,\"end\":3333160,\"confidence\":0.73180290000000003391988911971566267311573028564453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I turned 16 and I left school with nothing, no qualifications.\",\"start\":3333625,\"end\":3338019,\"confidence\":0.5167317000000000160042645802604965865612030029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Nothing.\",\"start\":3342086,\"end\":3342489,\"confidence\":0.51820666000000004114411922273575328290462493896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So now we are just going to go into one clear example of what happened in relation to the physical abuse.\",\"start\":3342570,\"end\":3347268,\"confidence\":0.5382474699999999501187630812637507915496826171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Could you kindly confirm where and when did it occur, what happened during, and what happened afterwards?\",\"start\":3347820,\"end\":3353257,\"confidence\":0.918052850000000031371882869279943406581878662109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It happened as soon as you stepped out of line, as soon as you disobeyed an order or you did something that they didn't like.\",\"start\":3354020,\"end\":3362325,\"confidence\":0.811911999999999967059238770161755383014678955078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You were then taken in the office for your punishment.\",\"start\":3364010,\"end\":3374609,\"confidence\":0.7023853700000000088721208157949149608612060546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And sorry to ask, but what would that punishment usually entail?\",\"start\":3374835,\"end\":3384225,\"confidence\":0.5282704000000000288395085590309463441371917724609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, you had a choice.\",\"start\":3384274,\"end\":3384839,\"confidence\":0.650946400000000036101255318499170243740081787109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You had a choice of rubbing them down with a blow or a strap.\",\"start\":3385098,\"end\":3387468,\"confidence\":0.6248226999999999531354433202068321406841278076171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm sure it's a strap, is it?\",\"start\":3389010,\"end\":3391229,\"confidence\":0.79813635000000004993125912733376026153564453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There's a TAWS, you always remember.\",\"start\":3391310,\"end\":3393708,\"confidence\":0.7703860000000000152198253999813459813594818115234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The what?\",\"start\":3394879,\"end\":3395233,\"confidence\":0.5974277999999999533287109443335793912410736083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Sorry, how do you pronounce that?\",\"start\":3395539,\"end\":3396506,\"confidence\":0.55575140000000000650715037409099750220775604248046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"T-A-W-S-E.\",\"start\":3396908,\"end\":3398212,\"confidence\":0.654553799999999963432628646842204034328460693359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"That was a name for a posse.\",\"start\":3398438,\"end\":3400096,\"confidence\":0.61890940000000005394298341343528591096401214599609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"T-A-W-S-E.\",\"start\":3400596,\"end\":3401674,\"confidence\":0.654553799999999963432628646842204034328460693359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And it was a strap with a split in it, and you'd be beaten with that strap.\",\"start\":3401739,\"end\":3406445,\"confidence\":0.605325160000000028759359338437207043170928955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"With a slit in it?\",\"start\":3408720,\"end\":3409572,\"confidence\":0.79338520000000001264339744011522270739078521728515625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":3411430,\"end\":3411800,\"confidence\":0.461038950000000002926725528595852665603160858154296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Or you could take the easy option and not get beaten.\",\"start\":3412171,\"end\":3417295,\"confidence\":0.706580100000000044246917241252958774566650390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Yeah.\",\"start\":3417827,\"end\":3418214,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Okay, and so was this kind of just one time example?\",\"start\":3422036,\"end\":3427007,\"confidence\":0.8432970600000000427343138653668574988842010498046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And that was Mr Richard Garrie.\",\"start\":3427843,\"end\":3429757,\"confidence\":0.85269629999999996261550450071808882057666778564453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He was, yeah, he was the only one that done that.\",\"start\":3429999,\"end\":3431528,\"confidence\":0.77109324999999995231547700313967652618885040283203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"You said that is one of the most clear examples of what happened to you, and he was the only one?\",\"start\":3431609,\"end\":3435616,\"confidence\":0.62323724999999996487787257137824781239032745361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Yeah.\",\"start\":3436375,\"end\":3436779,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"And what about the bar of soap?\",\"start\":3437846,\"end\":3438573,\"confidence\":0.79466040000000004450697588254115544259548187255859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Was that like a one-time thing?\",\"start\":3438718,\"end\":3440318,\"confidence\":0.8529876499999999861501009945641271770000457763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Unless there are any other instances of the sexual abuse, I'm just gonna go ahead, obviously, if you're okay, just to copy obviously what has been said previously in relation to the masturbation in the office.\",\"start\":3455380,\"end\":3469982,\"confidence\":0.53753620000000001954987283170339651405811309814453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Is there any other instances where you can think of?\",\"start\":3470466,\"end\":3473266,\"confidence\":0.84014949999999999352695567722548730671405792236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What?\",\"start\":3473864,\"end\":3474059,\"confidence\":0.56528650000000002506794771761633455753326416015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, because honestly, I was 100% actually got him by the throat one day.\",\"start\":3474188,\"end\":3478959,\"confidence\":0.477488850000000020212809204167569987475872039794921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Say that again, sorry.\",\"start\":3479870,\"end\":3480287,\"confidence\":0.69085914000000003820645133600919507443904876708984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I actually got him by the throat.\",\"start\":3480609,\"end\":3481702,\"confidence\":0.70050025000000004649081120078335516154766082763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Oh, did you?\",\"start\":3482216,\"end\":3482489,\"confidence\":0.753117739999999979971789798582904040813446044921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Hold on, hold on, we'll, um, I'll, um, we'll, we will, uh, make note of that once I've just got the copy and paste and put what actually happened for in relation to that.\",\"start\":3482602,\"end\":3493503,\"confidence\":0.88263089999999999601953959427191875874996185302734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"C\",\"text\":\"Sounds horrible, it's just the easiest way to say it, just to be straightforward, isn't it?\",\"start\":3496920,\"end\":3502400,\"confidence\":0.67124397000000002311281832589884288609027862548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"So the soap is quite a regular thing, what about the stings?\",\"start\":3502400,\"end\":3504700,\"confidence\":0.835567240000000044375383367878384888172149658203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"That quite regular as well?\",\"start\":3504700,\"end\":3506260,\"confidence\":0.84446509999999996853858874601428396999835968017578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"C\",\"text\":\"Do these stings leave marks, leave injuries?\",\"start\":3508180,\"end\":3511640,\"confidence\":0.67927539999999997366586512725916691124439239501953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So I've just started to put that in.\",\"start\":3514060,\"end\":3516020,\"confidence\":0.84129149999999996989430428584455512464046478271484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"One time I gripped Mr Richard Garrie by the throat.\",\"start\":3516020,\"end\":3518070,\"confidence\":0.607920800000000038920688893995247781276702880859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yep, because I wouldn't do what he wanted me to do and I just snapped.\",\"start\":3518440,\"end\":3521500,\"confidence\":0.88098069999999994994510643664398230612277984619140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What happened following this?\",\"start\":3525396,\"end\":3529278,\"confidence\":0.83152769999999998074002860448672436177730560302734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Nothing.\",\"start\":3530405,\"end\":3530614,\"confidence\":0.51820666000000004114411922273575328290462493896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Nothing at all.\",\"start\":3531371,\"end\":3531967,\"confidence\":0.5988767999999999869231714910711161792278289794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":3532595,\"end\":3532821,\"confidence\":0.58435179999999997679793750648968853056430816650390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And it was so bizarre, it just stopped because he couldn't\\u2014 I was, I was, I was a big lad and he couldn't, he just couldn't deal with it.\",\"start\":3532901,\"end\":3542344,\"confidence\":0.6191489999999999493951463591656647622585296630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Um, right.\",\"start\":3543736,\"end\":3544332,\"confidence\":0.64107996000000000424989821112831123173236846923828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"C\",\"text\":\"Did you experience any fear, shame, sleep problems, bedwetting?\",\"start\":3545042,\"end\":3548639,\"confidence\":0.68003464000000002354084926992072723805904388427734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Anything like that?\",\"start\":3548845,\"end\":3549948,\"confidence\":0.8494834300000000393282562072272412478923797607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Yes, you can tell me exactly what you experienced.\",\"start\":3550080,\"end\":3551924,\"confidence\":0.80902189999999996050661366098211146891117095947265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"And if you did wet the bed in Irkut House, how was that dealt with?\",\"start\":3555850,\"end\":3559591,\"confidence\":0.73797553999999998541881041091983206570148468017578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So just a couple of final questions in relation to the institutions.\",\"start\":3571485,\"end\":3575409,\"confidence\":0.878903030000000029531292966566979885101318359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So in relation to the neglect, how often when did this happen, over what period, and did it change or become worse?\",\"start\":3575829,\"end\":3580567,\"confidence\":0.6117366600000000431691660196520388126373291015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It happened over the period of time I was in there, and I would say probably, probably for the first 6 months it was worse.\",\"start\":3581200,\"end\":3589272,\"confidence\":0.765504359999999994812469594762660562992095947265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":3590449,\"end\":3591593,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"As I grew and got older, I don't think I was neither little boy anymore, and so they kind of lost interest in me.\",\"start\":3592222,\"end\":3603034,\"confidence\":0.757122340000000004778257789439521729946136474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And I said I was towering 6 foot, um, and I think I kind of intimidated them a little bit.\",\"start\":3607168,\"end\":3612296,\"confidence\":0.50281469999999994779926737464847974479198455810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, to my advantage.\",\"start\":3612840,\"end\":3613946,\"confidence\":0.487798930000000019457928601696039550006389617919921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So I'm just gonna put, it happened over the time I was in there, and probably the first 6 months it was the worst.\",\"start\":3629010,\"end\":3635755,\"confidence\":0.93254066000000002123471176673774607479572296142578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And as I grew and got older, they seemed to lose interest in me.\",\"start\":3636316,\"end\":3638976,\"confidence\":0.7353790000000000048885340220294892787933349609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was now 6'2\\\" and I feel like I may have intimidated them a little bit, which was to my advantage.\",\"start\":3639441,\"end\":3645273,\"confidence\":0.66834760000000004165343625572859309613704681396484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, I think I became a lost cause to them.\",\"start\":3645946,\"end\":3648526,\"confidence\":0.87551093000000002053440084637259133160114288330078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"They couldn't do anything with me, and they couldn't bully me because I've had it for the last 3, 4 years of my life.\",\"start\":3648975,\"end\":3655320,\"confidence\":0.487577619999999989364170005501364357769489288330078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I just wasn't treatin' it anymore.\",\"start\":3655785,\"end\":3657033,\"confidence\":0.83270929999999998560866742991493083536624908447265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Okay, should we move on to Raysdale?\",\"start\":3657604,\"end\":3660624,\"confidence\":0.9138107300000000154938106788904406130313873291015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Okay, so I've got Raysdale from 1983 to '85.\",\"start\":3662030,\"end\":3665920,\"confidence\":0.8823290999999999772995806779363192617893218994140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"You left 2 years.\",\"start\":3667210,\"end\":3668098,\"confidence\":0.67740509999999998225206354618421755731105804443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Can you tell me a bit more about what Raysdale was?\",\"start\":3668291,\"end\":3670390,\"confidence\":0.91236170000000005320117679730174131691455841064453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Was this, again, was it a house?\",\"start\":3670617,\"end\":3672086,\"confidence\":0.86726992999999996669657775782980024814605712890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Was it residential?\",\"start\":3672167,\"end\":3672635,\"confidence\":0.87646436999999999262200844896142370998859405517578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So again, this will be the same question, but this time in relation to the physical abuse.\",\"start\":3675184,\"end\":3680218,\"confidence\":0.5561818499999999776406411911011673510074615478515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Would you be able, um, how\\u2014 what, sorry, with the physical abuse, how often did this happen over what period and did it ever change or become worse?\",\"start\":3682656,\"end\":3689717,\"confidence\":0.67211739999999997596802359112189151346683502197265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Again, I'm gonna say the first 6 months was bad, and once\\u2014 basically, it was daily.\",\"start\":3690215,\"end\":3698576,\"confidence\":0.88463305999999997109028981867595575749874114990234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It's when you stepped out of line.\",\"start\":3699347,\"end\":3701176,\"confidence\":0.75392705000000004300630962461582385003566741943359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But once I had shown that I'd had enough, again, the physical abuse stopped And again, the same question in relation to the sexual abuse.\",\"start\":3701369,\"end\":3726781,\"confidence\":0.56219315999999996957825487697846256196498870849609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"How often did this happen?\",\"start\":3726846,\"end\":3727870,\"confidence\":0.812997100000000028074964575353078544139862060546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Of what period?\",\"start\":3728536,\"end\":3729088,\"confidence\":0.78868364999999995834656374427140690386295318603515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And did it change or become worse?\",\"start\":3729137,\"end\":3730242,\"confidence\":0.661960600000000010112444215337745845317840576171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, probably the first 6 months again.\",\"start\":3732033,\"end\":3734137,\"confidence\":0.75636833999999997235619275670615024864673614501953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Um, because that's when I actually attacked them.\",\"start\":3734568,\"end\":3736828,\"confidence\":0.767999300000000051369397624512203037738800048828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Um, and you could come and go as you please.\",\"start\":3738510,\"end\":3739965,\"confidence\":0.8195723999999999787036131237982772290706634521484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Um, what about the bathrooms?\",\"start\":3740710,\"end\":3743492,\"confidence\":0.6615876000000000534129185325582511723041534423828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Are they again with a shed?\",\"start\":3743541,\"end\":3744624,\"confidence\":0.8271058000000000021145751816220581531524658203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Okay.\",\"start\":3747662,\"end\":3748002,\"confidence\":0.58435179999999997679793750648968853056430816650390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Um, did you get toiletries in this place?\",\"start\":3748762,\"end\":3750880,\"confidence\":0.680702099999999976631670506321825087070465087890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"What about clothing?\",\"start\":3752452,\"end\":3753567,\"confidence\":0.84107719999999996929318513139151036739349365234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So I put, from the first 6 months, again, when I attacked him\\/defended myself, the abuse stopped.\",\"start\":3766065,\"end\":3772195,\"confidence\":0.497533320000000001126494453274062834680080413818359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yep.\",\"start\":3776634,\"end\":3778908,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So now again, it's the same question going to be asked but in relation to the factors of abuse.\",\"start\":3779860,\"end\":3785777,\"confidence\":0.59188556999999997199068957343115471303462982177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And what were the immediate effects which experienced in relation to the neglect?\",\"start\":3786185,\"end\":3789187,\"confidence\":0.7383401400000000336376615450717508792877197265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Immediate effects, psychological effects again.\",\"start\":3791358,\"end\":3796008,\"confidence\":0.50134160000000005386056045608711428940296173095703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And just, I think I thought that little of myself anyway, and it didn't bother me anymore.\",\"start\":3796267,\"end\":3803664,\"confidence\":0.63366259999999996477271224648575298488140106201171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And they couldn't do or kick me down any more than the last few establishments had done, you know what I mean?\",\"start\":3805488,\"end\":3812520,\"confidence\":0.62446159999999995005026676153647713363170623779296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"It's Um, please say you are.\",\"start\":3812665,\"end\":3816267,\"confidence\":0.77181566000000001448455577701679430902004241943359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Quite hard to explain really.\",\"start\":3816316,\"end\":3817653,\"confidence\":0.600602569999999946759317026589997112751007080078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"C\",\"text\":\"Oh, lovely, and you met your partner there.\",\"start\":3819998,\"end\":3822097,\"confidence\":0.8517010000000000413677980759530328214168548583984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"C\",\"text\":\"Wow, definitely meant to be, no argument about that.\",\"start\":3823640,\"end\":3828437,\"confidence\":0.83028299999999999325694943763664923608303070068359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"C\",\"text\":\"Um, did anything happen that you would now consider to be abuse?\",\"start\":3830528,\"end\":3833558,\"confidence\":0.51732659999999996980335481566726230084896087646484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So she put psychology effects on me again.\",\"start\":3834299,\"end\":3836104,\"confidence\":0.70380955999999994521232338229310698807239532470703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Um, I felt little of myself.\",\"start\":3836620,\"end\":3837780,\"confidence\":0.58849519999999999608775169690488837659358978271484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It didn't bother me anymore.\",\"start\":3837909,\"end\":3838795,\"confidence\":0.55780010000000002090558837153366766870021820068359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They couldn't break me down any more than what the other institutions already had.\",\"start\":3838952,\"end\":3842131,\"confidence\":0.82185655999999995824367715613334439694881439208984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yep.\",\"start\":3844617,\"end\":3845284,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"In relation to the physical abuse, again, what is the immediate effects that you experienced?\",\"start\":3845495,\"end\":3853558,\"confidence\":0.54380905999999995525939766594092361629009246826171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Again, it's when you've had it so long, it doesn't really affect you as such as it does somebody that's never had it.\",\"start\":3855557,\"end\":3865199,\"confidence\":0.507818639999999987821865943260490894317626953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Because you have it on a regular basis, you know what I mean?\",\"start\":3865899,\"end\":3870384,\"confidence\":0.72537039999999997075263991064275614917278289794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It doesn't really affect you any different from day 300 than it is from day 1.\",\"start\":3870465,\"end\":3874319,\"confidence\":0.745882500000000003836930773104541003704071044921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was a regular occurrence, it didn't affect you as much from day 300 to day 1?\",\"start\":3879048,\"end\":3887534,\"confidence\":0.81810682999999995157480725538334809243679046630859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Obviously, for somebody to accept that as norm must be seriously damaged.\",\"start\":3887615,\"end\":3892538,\"confidence\":0.86013715999999995620584058997337706387042999267578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, but that's what it was, that's what happened.\",\"start\":3893065,\"end\":3895974,\"confidence\":0.61929829999999996825721382265328429639339447021484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was normal.\",\"start\":3896282,\"end\":3897122,\"confidence\":0.71205335999999996854370465371175669133663177490234375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"C\",\"text\":\"Okay, brilliant.\",\"start\":3897591,\"end\":3902609,\"confidence\":0.8042778999999999900438751865294761955738067626953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"So that was all of the care patterns that we've gone through.\",\"start\":3902836,\"end\":3907086,\"confidence\":0.714695630000000026171846911893226206302642822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"I'm now going to move on to the next kind of different sections of questions, but these are about your time in care overall, not just one at a time.\",\"start\":3908690,\"end\":3916522,\"confidence\":0.86313640000000002583391278676572255790233612060546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"So across all of the placements, you were Who would you say were the main people responsible for what happened to you?\",\"start\":3918010,\"end\":3925098,\"confidence\":0.8304633999999999627306124239112250506877899169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Yeah, so Mary, Helen, and then Brian.\",\"start\":3929670,\"end\":3934598,\"confidence\":0.87117213000000004452516577657661400735378265380859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Okay.\",\"start\":3935276,\"end\":3935761,\"confidence\":0.58435179999999997679793750648968853056430816650390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Were other children affected, or did you work with other children?\",\"start\":3936246,\"end\":3939457,\"confidence\":0.774869699999999994588506524451076984405517578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Again, what immediate effects did you experience following the sexual abuse?\",\"start\":3939668,\"end\":3942907,\"confidence\":0.50199497000000004032216338600846938788890838623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Quite much the same answer as the rest, to be fair.\",\"start\":3946258,\"end\":3948454,\"confidence\":0.71427773999999999432475306093692779541015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, but I was\\u2014 I was\\u2014 I come to the extent that I was not\\u2014 I refused to take it anymore.\",\"start\":3949099,\"end\":3955006,\"confidence\":0.6459124000000000531684918314567767083644866943359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Um, so pretty much the same answer as the rest.\",\"start\":3957888,\"end\":3961075,\"confidence\":0.58027490000000003789182301261462271213531494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And what was\\u2014 what was the way you said following that?\",\"start\":3961140,\"end\":3962946,\"confidence\":0.82342196000000000832841351439128629863262176513671875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Um, I pretty much say, well, I drew the line and I said, that's good, because then I was getting older, I was looking at girls and, you know, I mean, these, these things hold me the right way in life for where I wanted to be, you know what I mean?\",\"start\":3963978,\"end\":3978822,\"confidence\":0.74161569999999998881179408272146247327327728271484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I didn't want to\\u2014 I'm not gay, I never have been.\",\"start\":3978870,\"end\":3981213,\"confidence\":0.60466830000000004741167458632844500243663787841796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And, and I just thought, no, I'm just not allowing it.\",\"start\":3981983,\"end\":3985850,\"confidence\":0.8612957999999999447737764057819731533527374267578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And that's why I was so, so determined not to allow it anymore.\",\"start\":3986010,\"end\":3988529,\"confidence\":0.5446662300000000289657009489019401371479034423828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"C\",\"text\":\"Were complaints discouraged, ignored, or punished?\",\"start\":3998937,\"end\":4006205,\"confidence\":0.527226399999999983947418513707816600799560546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So, Richard, I put pretty much the same answer as the rest.\",\"start\":4006366,\"end\":4008413,\"confidence\":0.76844440000000002743973936958354897797107696533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I drew the line when I was getting older.\",\"start\":4008461,\"end\":4009913,\"confidence\":0.73311539999999997263557816040702164173126220703125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I started to think about girls, etc., and I wanted to be in the right place in my life.\",\"start\":4010236,\"end\":4013963,\"confidence\":0.7762339000000000321932702718186192214488983154296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I was determined to not allow those things to happen to me anymore.\",\"start\":4014093,\"end\":4016707,\"confidence\":0.77713065999999997313096855577896349132061004638671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"The sexual abuse, yeah, most definitely.\",\"start\":4018130,\"end\":4019681,\"confidence\":0.5911163699999999465717337443493306636810302734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, as for the rest, I mean, that was with me for a long time.\",\"start\":4020367,\"end\":4023637,\"confidence\":0.8259364000000000149981360664241947233676910400390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, couldn't get rid of that.\",\"start\":4024780,\"end\":4025563,\"confidence\":0.48971710000000001627995516173541545867919921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I could do something about the sexual.\",\"start\":4026363,\"end\":4028159,\"confidence\":0.6178046999999999844277454030816443264484405517578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So now we're just on to the final 3 questions in relation to the care settings, Richard, so we should be able to fly through this soon.\",\"start\":4030280,\"end\":4036017,\"confidence\":0.59693169999999995400941088519175536930561065673828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Did anyone else, in relation to all of the abuse that you experienced at Catherine's unit, did anyone witness it, know about it, or experience something similar?\",\"start\":4036780,\"end\":4046258,\"confidence\":0.58666830000000003142446303172619082033634185791015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Not the sexual.\",\"start\":4046969,\"end\":4047712,\"confidence\":0.5831817999999999724280996815650723874568939208984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Nobody witnessed that, no.\",\"start\":4048165,\"end\":4049135,\"confidence\":0.50600195000000003364704070918378420174121856689453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Apart from Megari.\",\"start\":4049253,\"end\":4050436,\"confidence\":0.80611193000000003205940402040141634643077850341796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But they witnessed everything else?\",\"start\":4059393,\"end\":4060480,\"confidence\":0.71866726999999996916557165604899637401103973388671875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes.\",\"start\":4066450,\"end\":4067257,\"confidence\":0.461038950000000002926725528595852665603160858154296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Did you tell anyone or try to get help?\",\"start\":4068048,\"end\":4070082,\"confidence\":0.80389553000000002480618377376231364905834197998046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"No.\",\"start\":4070647,\"end\":4070728,\"confidence\":0.493618669999999981623517442130832932889461517333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No.\",\"start\":4071276,\"end\":4071454,\"confidence\":0.493618669999999981623517442130832932889461517333984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"This is obviously going to sound really stupid and I do apologise.\",\"start\":4072342,\"end\":4074327,\"confidence\":0.87359629999999999228066371870227158069610595703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"If you didn't tell anyone or ask for help, could you provide us with a reason as to why?\",\"start\":4077543,\"end\":4083750,\"confidence\":0.69593954000000002313441882506594993174076080322265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I was embarrassed.\",\"start\":4085782,\"end\":4086410,\"confidence\":0.81933040000000001423785533916088752448558807373046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4087055,\"end\":4088537,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What are you going to say?\",\"start\":4089310,\"end\":4090051,\"confidence\":0.8470931600000000116779119707643985748291015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I mean, it's taken me 40-odd years to come and speak to you today, you know what I mean?\",\"start\":4090131,\"end\":4094045,\"confidence\":0.52913993999999997530636619558208622038364410400390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Back then, it was\\u2014 I think child abuse now is I mean, totally out of hand.\",\"start\":4095202,\"end\":4105199,\"confidence\":0.89332069999999996756656628349446691572666168212890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But then it was accepted, you know what I mean?\",\"start\":4105248,\"end\":4107508,\"confidence\":0.76862127000000002308155444552539847791194915771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was, it was what appeared to be the right thing to do, you know what I mean?\",\"start\":4107654,\"end\":4111270,\"confidence\":0.64670839999999996106083699487498961389064788818359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, as a beautiful\\u2014 it's just So I just put no.\",\"start\":4114128,\"end\":4138225,\"confidence\":0.6051613700000000317658077619853429496288299560546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I was embarrassed to tell anyone.\",\"start\":4138855,\"end\":4139890,\"confidence\":0.68236375000000004664713060265057720243930816650390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It's taken me 40 years to speak to you today.\",\"start\":4139987,\"end\":4141863,\"confidence\":0.61625350000000000960653778747655451297760009765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Back then, child abuse was accepted and also out of hand.\",\"start\":4141943,\"end\":4145518,\"confidence\":0.8760497000000000422659240939537994563579559326171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was appeared to be the right\\u2014 it was appeared to be the right thing to do, but it is abuse looking back now.\",\"start\":4145648,\"end\":4152391,\"confidence\":0.57799999999999995825561427409411408007144927978515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"100%.\",\"start\":4153420,\"end\":4154004,\"confidence\":0.5777115999999999917946524874423630535602569580078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There's nothing, there's nothing else it can be, you know.\",\"start\":4154085,\"end\":4155886,\"confidence\":0.58576960000000000139408484756131656467914581298828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"I mean, it's, you kind of sugarcoat it.\",\"start\":4156617,\"end\":4160852,\"confidence\":0.485501200000000021628210333801689557731151580810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then finally, Richard, what was the difference at this place, at this placement, compared with the others?\",\"start\":4170626,\"end\":4176514,\"confidence\":0.8951824299999999734467337475507520139217376708984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The, the, the big thing was, um, I left here, back into mainstream, that I could see a way out of here.\",\"start\":4177503,\"end\":4186536,\"confidence\":0.7311153999999999708592213210067711770534515380859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I had clear closure, you know what I mean?\",\"start\":4186649,\"end\":4190599,\"confidence\":0.491734449999999989611154660451575182378292083740234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I had a path that I know in my head.\",\"start\":4191748,\"end\":4194013,\"confidence\":0.8082974000000000547316858501289971172809600830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Play the game and this is where you're going to be.\",\"start\":4195160,\"end\":4197018,\"confidence\":0.6370711300000000409937683798489160835742950439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So, but the big thing was I left there, I could see a way out of here, I had clear closure and a path, and a path that I had in my head just to play the game and I'll be where I need to be, just play the system.\",\"start\":4221435,\"end\":4233625,\"confidence\":0.54199900000000000854782911119400523602962493896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yep.\",\"start\":4234660,\"end\":4234773,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Fantastic.\",\"start\":4234853,\"end\":4235419,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And that concludes the placement sentence of the witness statement.\",\"start\":4236049,\"end\":4240912,\"confidence\":0.8419931000000000498317831443273462355136871337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Now it's just going to be a couple of questions, what we should be able to fly through quickly.\",\"start\":4241316,\"end\":4244642,\"confidence\":0.7629168600000000299843350148876197636127471923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It won't be as meticulous as that, so we'll try and get through quickly.\",\"start\":4244787,\"end\":4248377,\"confidence\":0.63341780000000003081339627897250466048717498779296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So, people involved, reporting, and institutional knowledge.\",\"start\":4248426,\"end\":4251356,\"confidence\":0.86529800000000001158895202024723403155803680419921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Across all placements, who were the main people who was responsible?\",\"start\":4251871,\"end\":4255305,\"confidence\":0.77150339999999995033164168489747680723667144775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Social workers.\",\"start\":4258232,\"end\":4258821,\"confidence\":0.674539400000000011203837857465259730815887451171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"They put me in that situation.\",\"start\":4261264,\"end\":4262504,\"confidence\":0.70935285000000003474696086414041928946971893310546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So with the social workers, do you recall any names?\",\"start\":4262859,\"end\":4265581,\"confidence\":0.87257499999999998951949464753852225840091705322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Only one social worker, his name is Gordon.\",\"start\":4266563,\"end\":4268271,\"confidence\":0.85579455000000004272209253031178377568721771240234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"He, he, he\\u2014 the thing I can't understand to this day, why was I never talked to?\",\"start\":4270013,\"end\":4275265,\"confidence\":0.94900185000000003565645556591334752738475799560546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know what I mean?\",\"start\":4276080,\"end\":4276662,\"confidence\":0.67174845999999999168750264288973994553089141845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They talked to my parents, but they never once talked to me.\",\"start\":4276824,\"end\":4279332,\"confidence\":0.52775943000000002935934162451303564012050628662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And that's what I kind of get my head around.\",\"start\":4280966,\"end\":4282196,\"confidence\":0.84239750000000002128075493601500056684017181396484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Well, I was never allowed to tell my storey.\",\"start\":4284053,\"end\":4285795,\"confidence\":0.5824987999999999832567709745489992201328277587890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I blame my parents as well.\",\"start\":4290668,\"end\":4291712,\"confidence\":0.8911264500000000143842271427274681627750396728515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I blame my sister.\",\"start\":4292515,\"end\":4293237,\"confidence\":0.7620826000000000544076783626223914325237274169921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I blame, I blame everybody.\",\"start\":4293478,\"end\":4294409,\"confidence\":0.9136773000000000255482746069901622831821441650390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And I blame my birth mother.\",\"start\":4295308,\"end\":4297332,\"confidence\":0.871877000000000013102408047416247427463531494140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I blame everybody because everybody had factored into this, you know what I mean?\",\"start\":4297637,\"end\":4302020,\"confidence\":0.821688650000000020412471712916158139705657958984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was a teenager growing up in the '80s, and it was a hell of a place to grow up in a city in the '80s, you know what I mean?\",\"start\":4302775,\"end\":4309342,\"confidence\":0.4838395699999999965967845128034241497516632080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4309711,\"end\":4309968,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And but I had no support.\",\"start\":4310080,\"end\":4311445,\"confidence\":0.70974269999999994862349694813019596040248870849609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"From my family, but more importantly, I've no support from professionals.\",\"start\":4312408,\"end\":4317079,\"confidence\":0.89877960000000001183906306323478929698467254638671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"One second, I'll just relay back what I've got, just to make sure that obviously it's correct and we haven't missed anything.\",\"start\":4341059,\"end\":4349994,\"confidence\":0.64840496000000003018470806637196801602840423583984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So, social workers, only one social worker, and he was called Garden.\",\"start\":4354366,\"end\":4358126,\"confidence\":0.840683999999999986840748533722944557666778564453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"One thing I never understood from this is that they never spoke to me.\",\"start\":4358479,\"end\":4362095,\"confidence\":0.9110034000000000187213800018071196973323822021484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Why did they never speak to me?\",\"start\":4362577,\"end\":4363853,\"confidence\":0.79905440000000005351665777197922579944133758544921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I blame everyone for what happened to me.\",\"start\":4364284,\"end\":4365666,\"confidence\":0.94521339999999998138235923761385492980480194091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I grew up in the city in the '80s.\",\"start\":4365827,\"end\":4367134,\"confidence\":0.871453049999999951324980429490096867084503173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was a hell of a place to grow up.\",\"start\":4367779,\"end\":4369215,\"confidence\":0.447766539999999990673273941865772940218448638916015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I had no support from my family, but more importantly, not from the professionals.\",\"start\":4369602,\"end\":4373216,\"confidence\":0.91979270000000001861195642050006426870822906494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yep.\",\"start\":4374223,\"end\":4375048,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You were labelled, you know what I mean?\",\"start\":4375680,\"end\":4377153,\"confidence\":0.53106580000000003227711431463831104338169097900390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You were labelled a problem.\",\"start\":4377606,\"end\":4379322,\"confidence\":0.86493969999999997799733364445273764431476593017578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And instead of fixing the problem, like what they do now, yeah, you were just\\u2014 well, I've just\\u2014 for the last 2 hours, that's\\u2014 you just had a snapshot into my life.\",\"start\":4380277,\"end\":4389856,\"confidence\":0.70043087000000003872202114507672376930713653564453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, that's what you got.\",\"start\":4390405,\"end\":4392245,\"confidence\":0.65488665999999995381841699781944043934345245361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Back in the '80s.\",\"start\":4392723,\"end\":4393475,\"confidence\":0.82579769999999996787920508722891099750995635986328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Yeah, you just get to treat them the way you want to be treated, and that's exactly it.\",\"start\":4393802,\"end\":4399575,\"confidence\":0.68909779999999998256754452086170203983783721923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"And you kind of live\\u2014 you live your childhood through them.\",\"start\":4399641,\"end\":4403152,\"confidence\":0.83003389999999999115942728167283348739147186279296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Yeah, that's an absolute concern, what I really do.\",\"start\":4405837,\"end\":4409342,\"confidence\":0.59218585000000001361541990263503976166248321533203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So I just put, I was labelled as a problem instead of fixing the problem.\",\"start\":4413150,\"end\":4416152,\"confidence\":0.8583583999999999658570004612556658685207366943359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I was dealt with as a problem.\",\"start\":4416266,\"end\":4417718,\"confidence\":0.67562429999999995544612829689867794513702392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Correct.\",\"start\":4423060,\"end\":4424293,\"confidence\":0.58715682999999996294349102754495106637477874755859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Can you remember any other names who are the main people responsible?\",\"start\":4424845,\"end\":4428398,\"confidence\":0.84446209999999999329389765989617444574832916259765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"There's too many.\",\"start\":4430172,\"end\":4430589,\"confidence\":0.489232999999999973450570678323856554925441741943359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mentioned everybody that I've just discussed with you over the past 2 hours.\",\"start\":4430654,\"end\":4433514,\"confidence\":0.8423513000000000250366838372428901493549346923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I mean, people go in a role to support and help these people, you know what I mean?\",\"start\":4433867,\"end\":4439992,\"confidence\":0.694678600000000034953018257510848343372344970703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They must have had a job title, they must have had an interview to take on the role.\",\"start\":4440369,\"end\":4443923,\"confidence\":0.7796187999999999451716803378076292574405670166015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Of the job.\",\"start\":4444429,\"end\":4445039,\"confidence\":0.53831594999999998751860630363808013498783111572265625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, you know, I mean, don't get me wrong, I met a lot of nice people there as well.\",\"start\":4445440,\"end\":4448780,\"confidence\":0.92293510000000000825792767500388436019420623779296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I did.\",\"start\":4449294,\"end\":4449647,\"confidence\":0.5960796999999999901120872891624458134174346923828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"People genuinely want to help.\",\"start\":4450353,\"end\":4451879,\"confidence\":0.70946549999999997115907035549753345549106597900390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But the second thing of it was, once you were labelled, you know, I mean, once the arrow was above your head, that's it, you were wasting your time.\",\"start\":4452264,\"end\":4462091,\"confidence\":0.7086729000000000500136820846819318830966949462890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, just give me one second, I just go back through into the person, it's just to highlight any names.\",\"start\":4462300,\"end\":4468706,\"confidence\":0.82184179999999995569481825441471301019191741943359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Mike.\",\"start\":4478334,\"end\":4478447,\"confidence\":0.57944910000000005023679250371060334146022796630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And do you not remember who Mike\\u2014 what Mike's role was?\",\"start\":4479013,\"end\":4481422,\"confidence\":0.69795929999999994919335222220979630947113037109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He was a teacher.\",\"start\":4482327,\"end\":4483330,\"confidence\":0.7481246999999999758301783003844320774078369140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was just a teacher?\",\"start\":4483410,\"end\":4484849,\"confidence\":0.7544212999999999613720547131379134953022003173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, yeah, the deaf teacher.\",\"start\":4485092,\"end\":4486450,\"confidence\":0.52198149999999998716049276481498964130878448486328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":4486628,\"end\":4486854,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And it would say Mr Acre was a teacher.\",\"start\":4487517,\"end\":4489144,\"confidence\":0.84566879999999999828474983587511815130710601806640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You don't remember the specific subject?\",\"start\":4489208,\"end\":4491283,\"confidence\":0.603808499999999970242470226367004215717315673828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, there wasn't a specific subject.\",\"start\":4491621,\"end\":4493808,\"confidence\":0.72900562999999996005584534941590391099452972412109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, you would sit in a room and they would try and talk to you about geography, then history and maths, but you just wouldn't listen.\",\"start\":4494275,\"end\":4500043,\"confidence\":0.6889846299999999867935684960684739053249359130859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And so they wouldn't force the fact.\",\"start\":4500187,\"end\":4501279,\"confidence\":0.75760656999999997918138205932336859405040740966796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, you just done what you wanted to do.\",\"start\":4501873,\"end\":4503784,\"confidence\":0.746524500000000035271341403131373226642608642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You would sit, you would Skive, you would talk, you would do nothing.\",\"start\":4504041,\"end\":4507477,\"confidence\":0.56670480000000000853077608553576283156871795654296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And Mr Richard Garrie, did you say he was the boarding officer?\",\"start\":4507975,\"end\":4511347,\"confidence\":0.86740636999999998213439766914234496653079986572265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He was the housemaster.\",\"start\":4511812,\"end\":4512567,\"confidence\":0.77285360000000002944631205537007190287113189697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Housemaster, that's it.\",\"start\":4512872,\"end\":4513739,\"confidence\":0.70552840000000005549196657739230431616306304931640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Sorry about that.\",\"start\":4513883,\"end\":4514799,\"confidence\":0.6856411000000000033338665161863900721073150634765625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's okay.\",\"start\":4515023,\"end\":4515441,\"confidence\":0.73359823000000001780307457011076621711254119873046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So I've got Mr Richard Garrie, Mr Richard Aker, Mike as well.\",\"start\":4516886,\"end\":4522296,\"confidence\":0.87373650000000002702194024095661006867885589599609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What was the teacher called?\",\"start\":4522745,\"end\":4523643,\"confidence\":0.82405304999999995363424432071042247116565704345703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Mr Thornburn?\",\"start\":4523692,\"end\":4525713,\"confidence\":0.82325060000000005455689233713201247155666351318359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He was the head teacher.\",\"start\":4525793,\"end\":4526659,\"confidence\":0.80189513999999995075285141865606419742107391357421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Thornburn, or The Beak.\",\"start\":4526755,\"end\":4528520,\"confidence\":0.81014894999999997882156321793445385992527008056640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Thornburn, he was the headmaster at Glendrick?\",\"start\":4529482,\"end\":4532786,\"confidence\":0.91101430000000005460236707222065888345241546630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, the headmaster.\",\"start\":4532850,\"end\":4534021,\"confidence\":0.6742690000000000072333250500378198921680450439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, The Beak was his nickname.\",\"start\":4534438,\"end\":4538785,\"confidence\":0.80849150000000002957989408969297073781490325927734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, so we've got McGarrie, Mr Aker, Mike, Mr Thornburn, quotation marks, The Beak, and he was the headmaster.\",\"start\":4539170,\"end\":4547142,\"confidence\":0.8552454000000000444714487457531504333019256591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And was there anyone else who you named?\",\"start\":4547206,\"end\":4549179,\"confidence\":0.87475749999999996564525872599915601313114166259765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Not really.\",\"start\":4550121,\"end\":4550669,\"confidence\":0.5598528000000000393043819713057018816471099853515625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"No, that's perfectly fine, no problem.\",\"start\":4550976,\"end\":4552686,\"confidence\":0.71063226000000001558731810291646979749202728271484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Um, the next question is, were other children affected and did you witness abuse or harm to anyone else?\",\"start\":4553556,\"end\":4558638,\"confidence\":0.5974481000000000374683395421016030013561248779296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, everybody was there, especially Lyndrick Muir.\",\"start\":4559205,\"end\":4561326,\"confidence\":0.707221450000000029234570320113562047481536865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, yeah, whoever was in my dorm at the time.\",\"start\":4561877,\"end\":4564549,\"confidence\":0.700467469999999980956317813252098858356475830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, they're all\\u2014 nobody missed out.\",\"start\":4564792,\"end\":4567157,\"confidence\":0.51237845000000004080931148564559407532215118408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Nobody missed out.\",\"start\":4576620,\"end\":4580846,\"confidence\":0.54642409999999996816910652341903187334537506103515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"A few years ago, I actually found a Facebook page that had been put up, and I wrote some really nasty things on it.\",\"start\":4581730,\"end\":4591270,\"confidence\":0.9253021500000000454377868663868866860866546630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4591801,\"end\":4591946,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And they're still there, still there.\",\"start\":4592671,\"end\":4594088,\"confidence\":0.77188829999999997166781895430176518857479095458984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I mean, that was done years ago, and there's a lot of nasty stuff on there as well from other, other people.\",\"start\":4594136,\"end\":4599259,\"confidence\":0.9177745600000000170126668308512307703495025634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm not gonna\\u2014 again, that's not my business to discuss next.\",\"start\":4599357,\"end\":4601346,\"confidence\":0.5491164299999999887091917116777040064334869384765625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"No problem, that's perfectly fine.\",\"start\":4602292,\"end\":4603848,\"confidence\":0.80580806999999998740946693942532874643802642822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And why do you believe staff or the institution know or should have known what was happening?\",\"start\":4604667,\"end\":4611068,\"confidence\":0.5041021999999999447794607476680539548397064208984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, they're adults.\",\"start\":4611982,\"end\":4613507,\"confidence\":0.63223830000000003082050170633010566234588623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, I'm a father, I'm a grandfather myself, and I live for my children, my grandchildren, you know what I mean?\",\"start\":4614886,\"end\":4620133,\"confidence\":0.70016350000000004971667522113421000540256500244140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And regardless whether they're children or not, they're in a position of trust and a position of care to look after us in the field.\",\"start\":4620389,\"end\":4629009,\"confidence\":0.69456755999999997275295982035459019243717193603515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They dictated what way my life was going.\",\"start\":4629635,\"end\":4631612,\"confidence\":0.680906699999999975858600009814836084842681884765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Well, they were adults.\",\"start\":4652692,\"end\":4653430,\"confidence\":0.68442579999999997308890442582196556031703948974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They were in a position of care.\",\"start\":4653558,\"end\":4655594,\"confidence\":0.7588009000000000003893774191965349018573760986328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They was in control and dictated where my life was going.\",\"start\":4656059,\"end\":4658319,\"confidence\":0.7647548299999999965592678563552908599376678466796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They had a duty of care and they failed.\",\"start\":4658383,\"end\":4659794,\"confidence\":0.85527830000000004684324039772036485373973846435546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They failed.\",\"start\":4660611,\"end\":4661172,\"confidence\":0.89968269999999994634976019369787536561489105224609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, big time.\",\"start\":4661750,\"end\":4662279,\"confidence\":0.56827324999999995203125990883563645184040069580078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, no problem.\",\"start\":4663032,\"end\":4665340,\"confidence\":0.57628869999999998707806980746681801974773406982421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Were complaints discouraged, ignored, or punished?\",\"start\":4665517,\"end\":4667889,\"confidence\":0.527226399999999983947418513707816600799560546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Were you moved, threatened, or disbelieved?\",\"start\":4668242,\"end\":4670166,\"confidence\":0.60085200000000005271516556604183278977870941162109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Disbelieved.\",\"start\":4671031,\"end\":4672811,\"confidence\":0.8769811400000000478627271149889566004276275634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I never really told many people about it.\",\"start\":4673692,\"end\":4677524,\"confidence\":0.72154689999999999105995129866641946136951446533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, because of the\\u2014 because you\\u2014 because as I said to everyone, it was accepted, it was normal, it was life, it just happened, you know what I mean?\",\"start\":4678600,\"end\":4686860,\"confidence\":0.60889680000000001580673369971918873488903045654296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I mean, what are you meant to do?\",\"start\":4687930,\"end\":4689690,\"confidence\":0.7845503000000000337621486323769204318523406982421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You can't fight the system, you just can't do it no matter how hard you try as a 13-year-old.\",\"start\":4689690,\"end\":4694360,\"confidence\":0.9175541000000000391167986890650354325771331787109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I mean, who would believe me even if I did try?\",\"start\":4695230,\"end\":4698900,\"confidence\":0.5057430000000000536175548404571600258350372314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Nobody.\",\"start\":4698930,\"end\":4700670,\"confidence\":0.4942234500000000085861984189250506460666656494140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I couldn't speak to anybody.\",\"start\":4700670,\"end\":4701810,\"confidence\":0.7599907500000000482032191939651966094970703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I never see my parents.\",\"start\":4701810,\"end\":4702940,\"confidence\":0.875754600000000049675463742460124194622039794921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"They just stopped me seeing them at the I've seen them periodically, but you can't go in and say to your mum, I was giving somebody a masturbating in somebody's office, can you?\",\"start\":4703030,\"end\":4710316,\"confidence\":0.66859864999999996104662614015978761017322540283203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know what I mean?\",\"start\":4710381,\"end\":4710803,\"confidence\":0.67174845999999999168750264288973994553089141845703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You just can't do that.\",\"start\":4711047,\"end\":4711891,\"confidence\":0.857691940000000041521843741065822541713714599609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Even when I did go to the police, they said, don't be silly, you encouraged it.\",\"start\":4714062,\"end\":4717022,\"confidence\":0.48007973999999997705145915460889227688312530517578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I mean, I thought, wait a minute.\",\"start\":4717349,\"end\":4718510,\"confidence\":0.59700779999999997738058254981297068297863006591796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"C\",\"text\":\"Sleep problems.\",\"start\":4734284,\"end\":4738193,\"confidence\":0.71578839999999999132995753825525753200054168701171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And then finally, have you ever reported the abuse to the police, an inquiry, a professional, or an authority?\",\"start\":4738884,\"end\":4746412,\"confidence\":0.58675224000000003599097908590920269489288330078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, reported to the police.\",\"start\":4746768,\"end\":4747835,\"confidence\":0.489114729999999997556159314626711420714855194091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4747899,\"end\":4748061,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yep.\",\"start\":4748368,\"end\":4748465,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I know you've already stated this before, so it is a bit tedious, but what happened when you reported this to the police?\",\"start\":4749742,\"end\":4754458,\"confidence\":0.6721439399999999952939333525137044489383697509765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I was I was\\u2014 because I was known to the police then, it was a few years, and I was turning into a criminal, I wasn't believed.\",\"start\":4754622,\"end\":4762408,\"confidence\":0.70009770000000004497309191719978116452693939208984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was told that I had encouraged it.\",\"start\":4762827,\"end\":4764342,\"confidence\":0.6445155000000000189430693353642709553241729736328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"C\",\"text\":\"The kind of, if you went on holiday, sometimes you might struggle with somewhere you don't know.\",\"start\":4767000,\"end\":4770768,\"confidence\":0.55953039999999998332924633359652943909168243408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You were told what?\",\"start\":4773159,\"end\":4773887,\"confidence\":0.62072629999999995309423184153274632990360260009765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Sorry?\",\"start\":4774211,\"end\":4774437,\"confidence\":0.52763959999999998640163312302320264279842376708984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"That I had encouraged the situation, I had encouraged the abuse, the sexual abuse.\",\"start\":4775263,\"end\":4778776,\"confidence\":0.85987230000000003382609747859532944858074188232421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I must be gay.\",\"start\":4780541,\"end\":4781350,\"confidence\":0.88752660000000005435794037111918441951274871826171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The exact words of the officer.\",\"start\":4781986,\"end\":4783232,\"confidence\":0.6770013599999999964751395964412949979305267333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Okay, and is that still an ongoing thing?\",\"start\":4786440,\"end\":4788933,\"confidence\":0.87982665999999998263092493289150297641754150390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Okay, and when did that happen and how long did it happen for?\",\"start\":4791388,\"end\":4794606,\"confidence\":0.86063389999999995172430544698727317154407501220703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So the next is just movement between placements and leaving care.\",\"start\":4800179,\"end\":4802941,\"confidence\":0.83184190000000002296332013429491780698299407958984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Why did you move between placements and were the reasons ever explained?\",\"start\":4803426,\"end\":4806236,\"confidence\":0.827415400000000023084112399374134838581085205078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":4806979,\"end\":4807140,\"confidence\":0.493618669999999981623517442130832932889461517333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Never.\",\"start\":4807420,\"end\":4807695,\"confidence\":0.43164802000000002113466734954272396862506866455078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, no, I moved obviously from the first one because I absconded because of the serious abuse.\",\"start\":4807857,\"end\":4813346,\"confidence\":0.765881699999999998595967554138042032718658447265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Second one was a result of abscondance, the first one.\",\"start\":4814009,\"end\":4817055,\"confidence\":0.6083720299999999525653038290329277515411376953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And the third one was, um, a partner wasn't ready to be integrated back into society.\",\"start\":4817412,\"end\":4821606,\"confidence\":0.6797814399999999590562538287485949695110321044921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Yeah, so I can understand that there would have been a struggle.\",\"start\":4823270,\"end\":4825984,\"confidence\":0.5491441999999999712400722273741848766803741455078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"How has what you went through affected relationships, parenting, friendships, Yeah, you give them the life that you wanted.\",\"start\":4828410,\"end\":4846753,\"confidence\":0.74389530000000003706617235366138629615306854248046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So no, never.\",\"start\":4852949,\"end\":4853788,\"confidence\":0.491146479999999996390869227980147115886211395263671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I moved as I was, as I absconded due to serious abuse.\",\"start\":4853917,\"end\":4857160,\"confidence\":0.67582100000000000505906427861191332340240478515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Second was a result So it'll be expounding from the first and final setting I was deemed to, uh, I was deemed not fit to enter society.\",\"start\":4857886,\"end\":4864193,\"confidence\":0.6932226999999999694779262426891364157199859619140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Correct.\",\"start\":4864803,\"end\":4865878,\"confidence\":0.58715682999999996294349102754495106637477874755859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yep.\",\"start\":4867049,\"end\":4867289,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Did you run away, refuse to return, or ask to be moved?\",\"start\":4867867,\"end\":4871284,\"confidence\":0.6558694000000000468020289190462790429592132568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You couldn't refuse.\",\"start\":4872103,\"end\":4872809,\"confidence\":0.56355169999999998875495066386065445840358734130859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There wasn't an option.\",\"start\":4874269,\"end\":4875456,\"confidence\":0.59670959999999995115871342932223342359066009521484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"What about friendship?\",\"start\":4875809,\"end\":4877397,\"confidence\":0.86627423999999997317189581735874526202678680419921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Has it affected any friendship or your ability to maintain friendship?\",\"start\":4877975,\"end\":4881520,\"confidence\":0.73172369999999997691730868609738536179065704345703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, the staff at Liverpool let me physically hitchhike home to Edinburgh, which is 60 miles, in different people's cars.\",\"start\":4881681,\"end\":4888634,\"confidence\":0.68251609999999995892494553118012845516204833984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They knew that was happening as a 13-year-old.\",\"start\":4889085,\"end\":4891923,\"confidence\":0.55162566999999995687176124192774295806884765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Do you say 60 miles?\",\"start\":4892665,\"end\":4893661,\"confidence\":0.87096923999999997789700501016341149806976318359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, 60 miles from that.\",\"start\":4894494,\"end\":4895360,\"confidence\":0.78455969999999997099848769721575081348419189453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was 60 miles from my parents.\",\"start\":4895409,\"end\":4896487,\"confidence\":0.5339628499999999888814272708259522914886474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":4896536,\"end\":4897059,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So I just put, you couldn't refuse, that was never an option.\",\"start\":4913065,\"end\":4915047,\"confidence\":0.660850640000000044693706513498909771442413330078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The staff at Lendrick left me\\u2014 let me hitchhike 60 miles to my parents' house, getting rides from strangers, and they not only knew but encouraged me to do so.\",\"start\":4915144,\"end\":4924668,\"confidence\":0.57627963999999998190304495437885634601116180419921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yep, if you don't\\u2014 if you're not happy, just bugger off again.\",\"start\":4925232,\"end\":4927470,\"confidence\":0.90075139999999997986179778308724053204059600830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I did.\",\"start\":4928050,\"end\":4930224,\"confidence\":0.654018760000000032306388675351627171039581298828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then finally for this section, when and what age did you leave care?\",\"start\":4930546,\"end\":4934704,\"confidence\":0.88589039999999996677360059038619510829448699951171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"16.\",\"start\":4935922,\"end\":4936371,\"confidence\":0.54981519999999994841033412740216590464115142822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And what was your circumstances afterwards?\",\"start\":4937765,\"end\":4939784,\"confidence\":0.84132403000000000048430592869408428668975830078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Um, for the first 4 years, my\\u2014 from 16 to 20, I was a criminal.\",\"start\":4940873,\"end\":4947588,\"confidence\":0.62133179999999998965876102374750189483165740966796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4948197,\"end\":4948437,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Um, I was even breaking in, um, doing everything I shouldn't be doing.\",\"start\":4949222,\"end\":4957042,\"confidence\":0.69236463000000003642497858891147188842296600341796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Taking no pride in it now whatsoever.\",\"start\":4957955,\"end\":4959830,\"confidence\":0.50505639999999996092583387508057057857513427734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Um, I got an 8-week prison sentence in Edinburgh.\",\"start\":4961000,\"end\":4965114,\"confidence\":0.68626540000000002539337629059446044266223907470703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"One second.\",\"start\":4965324,\"end\":4965742,\"confidence\":0.64591235000000002397513299001730047166347503662109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Sorry.\",\"start\":4965967,\"end\":4966112,\"confidence\":0.5092127300000000023061375031829811632633209228515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, don't apologise, um, Richard.\",\"start\":4966562,\"end\":4968525,\"confidence\":0.64307535000000004554721044769394211471080780029296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"C\",\"text\":\"Yeah, absolutely.\",\"start\":4969830,\"end\":4970611,\"confidence\":0.50143020000000004809947995454422198235988616943359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Just something that would remind you.\",\"start\":4970921,\"end\":4972240,\"confidence\":0.78003436000000003769372369788470678031444549560546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":4980157,\"end\":4980238,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Do you say 6 or 8 weeks?\",\"start\":4980898,\"end\":4983007,\"confidence\":0.9202760500000000121190169011242687702178955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"8 weeks.\",\"start\":4983152,\"end\":4983474,\"confidence\":0.72502034999999998010622448418871499598026275634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"8 weeks prison sentence.\",\"start\":4983796,\"end\":4984778,\"confidence\":0.5217277399999999953905671645770780742168426513671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"How was it affected?\",\"start\":4984843,\"end\":4985583,\"confidence\":0.76776104999999994493720123500679619610309600830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You were in Edinburgh?\",\"start\":4985631,\"end\":4987274,\"confidence\":0.88494163999999997383127947614411823451519012451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"In Edinburgh and And what was it, what caused you to be placed into the adult prison?\",\"start\":4987338,\"end\":4995561,\"confidence\":0.71809570000000000344897443937952630221843719482421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Breaking in the house.\",\"start\":4996320,\"end\":4997031,\"confidence\":0.6697368999999999683581108911312185227870941162109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's perfectly fine.\",\"start\":5001550,\"end\":5002514,\"confidence\":0.64607449999999999601385525238583795726299285888671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So now it's just gonna go into the impact of your life.\",\"start\":5005062,\"end\":5007012,\"confidence\":0.77437484000000000872176997290807776153087615966796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"This may be a bit more of a distressing part, but after that we'll just be flying through.\",\"start\":5007060,\"end\":5012733,\"confidence\":0.54683450000000000112976294985855929553508758544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We should probably be done in the next 15 minutes or so.\",\"start\":5012798,\"end\":5014882,\"confidence\":0.71271640000000002768132389974198304116725921630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yep.\",\"start\":5015042,\"end\":5015203,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So this is the impact on your life, what the care setting has done.\",\"start\":5015380,\"end\":5019637,\"confidence\":0.7385925700000000038158987081260420382022857666015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So how did this experience affect you at the time?\",\"start\":5020023,\"end\":5022529,\"confidence\":0.82205019999999995317097045699483714997768402099609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So try to think about obviously your thoughts and feelings in relation to your safety, your trust, confidence, sleep, behaviour, education, relationships, and also your ability to speak up.\",\"start\":5022995,\"end\":5033832,\"confidence\":0.8113274600000000003063860276597552001476287841796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, as I say, I spiralled.\",\"start\":5036890,\"end\":5038624,\"confidence\":0.5697946000000000399410282625467516481876373291015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The only way out I could see was rebelling.\",\"start\":5039273,\"end\":5041348,\"confidence\":0.70500993999999994610305975584196858108043670654296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was free, you know what I mean?\",\"start\":5042455,\"end\":5043837,\"confidence\":0.64433339999999994507362544027273543179035186767578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was free from that system.\",\"start\":5043885,\"end\":5045042,\"confidence\":0.73080000000000000515143483426072634756565093994140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And instead of building my life and doing the right channel, I chose the wrong one because of the anger and the hatred and the hurt and deceit that I had in me.\",\"start\":5045733,\"end\":5060356,\"confidence\":0.9456066499999999930281546767218969762325286865234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I couldn't speak to anybody.\",\"start\":5061577,\"end\":5062750,\"confidence\":0.7599907500000000482032191939651966094970703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I had nobody to speak to.\",\"start\":5063650,\"end\":5065658,\"confidence\":0.74707489999999998619983898606733419001102447509765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, I was pretty much discharged from social services overnight.\",\"start\":5068268,\"end\":5073052,\"confidence\":0.73187539999999995377066852597636170685291290283203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, one second, one second.\",\"start\":5074730,\"end\":5078519,\"confidence\":0.65795462999999998476852169915218837559223175048828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So you've got a\\u2014 well, I spiralled.\",\"start\":5087012,\"end\":5090707,\"confidence\":0.76291180000000002880966576412902213633060455322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The only way I, um, the only way I saw was rebellion.\",\"start\":5090756,\"end\":5093502,\"confidence\":0.71885186000000000916543285711668431758880615234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was free this way.\",\"start\":5093632,\"end\":5094523,\"confidence\":0.68327720000000002897877493523992598056793212890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Instead of building my life and choosing the right channel, I chose the wrong path due to anger, hatred, and deceit.\",\"start\":5094620,\"end\":5100339,\"confidence\":0.96249260000000003145714799757115542888641357421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was essentially discharged overnight.\",\"start\":5100761,\"end\":5102974,\"confidence\":0.8207389000000000489620788357569836080074310302734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yep, just 3 years of my life, then all of a sudden that's it, you're free to go.\",\"start\":5103602,\"end\":5107611,\"confidence\":0.546647600000000011277734301984310150146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, no explanation, no nothing.\",\"start\":5111061,\"end\":5113483,\"confidence\":0.482019130000000017854944189821253530681133270263671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And how would you say this has affected your sleep, your behaviour, and your future relationships and ability to speak up?\",\"start\":5127101,\"end\":5135691,\"confidence\":0.5589494999999999880202494750847108662128448486328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"For the first probably 20 years after that, it's horrendous.\",\"start\":5136093,\"end\":5140107,\"confidence\":0.87353490000000000303970182358170859515666961669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I had them\\u2014 I was sleeping with different women.\",\"start\":5140573,\"end\":5143447,\"confidence\":0.76669810000000004901465899820323102176189422607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I've got 3 or 4 children that I have nothing to do with.\",\"start\":5143784,\"end\":5148188,\"confidence\":0.66227950000000002095390527756535448133945465087890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"You know what I mean?\",\"start\":5148496,\"end\":5152174,\"confidence\":0.67174845999999999168750264288973994553089141845703125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"C\",\"text\":\"Yeah, absolutely.\",\"start\":5152223,\"end\":5153160,\"confidence\":0.50143020000000004809947995454422198235988616943359375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"C\",\"text\":\"Yes.\",\"start\":5155922,\"end\":5157327,\"confidence\":0.461038950000000002926725528595852665603160858154296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Have you received counselling, therapy, mental health?\",\"start\":5157634,\"end\":5159944,\"confidence\":0.79699372999999995581532630239962600171566009521484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"My family disowned me.\",\"start\":5160057,\"end\":5161491,\"confidence\":0.9287125499999999700406760894111357629299163818359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":5162457,\"end\":5163309,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And I was, I was just a rebel.\",\"start\":5165369,\"end\":5166753,\"confidence\":0.7458270000000000177209358298568986356258392333984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I was on a destruction mode.\",\"start\":5167686,\"end\":5170620,\"confidence\":0.6852310299999999632092340107192285358905792236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Do you not believe it?\",\"start\":5170734,\"end\":5171793,\"confidence\":0.5811747000000000440422809333540499210357666015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":5175564,\"end\":5175846,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"The first 20 years after this was horrendous.\",\"start\":5200734,\"end\":5202359,\"confidence\":0.932956340000000050594053391250781714916229248046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I was sleeping with numerous women.\",\"start\":5202488,\"end\":5203807,\"confidence\":0.5279891500000000181813675226294435560703277587890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I have 3 children that I don't have anything to do with.\",\"start\":5204257,\"end\":5206943,\"confidence\":0.687399740000000036843630368821322917938232421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"My family disowned me.\",\"start\":5207008,\"end\":5208053,\"confidence\":0.9287125499999999700406760894111357629299163818359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was just a rebel.\",\"start\":5208600,\"end\":5209243,\"confidence\":0.6788665000000000393498567063943482935428619384765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I was in destruction mode.\",\"start\":5209485,\"end\":5210530,\"confidence\":0.735536039999999946559228192199952900409698486328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You wouldn't have believed it.\",\"start\":5210867,\"end\":5212153,\"confidence\":0.50458217000000005203474984227796085178852081298828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Mm-hmm.\",\"start\":5212555,\"end\":5212941,\"confidence\":0.71720773000000004326892621975275687873363494873046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yep, yep, no problem.\",\"start\":5213182,\"end\":5215256,\"confidence\":0.8204681000000000334893002218450419604778289794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So the next question is, how has it affected your mental health?\",\"start\":5215690,\"end\":5217988,\"confidence\":0.64744360000000000798792143541504628956317901611328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Back in the day, you didn't have mental health.\",\"start\":5219930,\"end\":5221324,\"confidence\":0.8058897000000000421238155468017794191837310791015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"There was no such thing as mental health.\",\"start\":5222286,\"end\":5223657,\"confidence\":0.68435340000000000060254023992456495761871337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That's only\\u2014 that's a modern day.\",\"start\":5223738,\"end\":5225545,\"confidence\":0.78211419999999998164952330625965259969234466552734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So my mental health was me breaking in.\",\"start\":5226464,\"end\":5229207,\"confidence\":0.62201530000000004871907322012702934443950653076171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"My mental health was me sleeping with different women, cheating, lying, stealing.\",\"start\":5229368,\"end\":5233639,\"confidence\":0.9471454599999999945936224321485497057437896728515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That was my mental health.\",\"start\":5233833,\"end\":5234693,\"confidence\":0.701482060000000018362698028795421123504638671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Because if you ask anybody 40 years ago what mental health was, nobody could tell you.\",\"start\":5234871,\"end\":5239330,\"confidence\":0.51714355000000000739390770831960253417491912841796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Okay, I now know what I've done to my mental health.\",\"start\":5243353,\"end\":5246493,\"confidence\":0.80583649999999995561239529706654138863086700439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":5247082,\"end\":5247164,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So my mental health was stealing, breaking and entering, sleeping with numerous women.\",\"start\":5252192,\"end\":5256502,\"confidence\":0.89374819999999999264872485582600347697734832763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What else did you give an example for?\",\"start\":5256598,\"end\":5258553,\"confidence\":0.87590559999999995088870718973339535295963287353515625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Just doing what I wanted to do.\",\"start\":5259963,\"end\":5263168,\"confidence\":0.58518415999999995324998280921136029064655303955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, I couldn't\\u2014 I didn't care.\",\"start\":5263969,\"end\":5267831,\"confidence\":0.59797025000000003647215862656594254076480865478515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I mean, nobody could do any more to me than what had been done the previous 3 years.\",\"start\":5268392,\"end\":5272253,\"confidence\":0.50806033999999999917207560429233126342296600341796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Could any sibling, former resident, relative, friend, partner, or professional provide a supporting statement for your application, or would you want them to?\",\"start\":5278714,\"end\":5288069,\"confidence\":0.909750040000000037565541788353584706783294677734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"You wouldn't?\",\"start\":5290564,\"end\":5293561,\"confidence\":0.633038800000000012602185961441136896610260009765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":5293887,\"end\":5294212,\"confidence\":0.58435179999999997679793750648968853056430816650390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"How has it affected your physical health?\",\"start\":5294294,\"end\":5295744,\"confidence\":0.7250748000000000192954985323012806475162506103515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Um, basically So like any alcohol or substance use?\",\"start\":5297530,\"end\":5303059,\"confidence\":0.7018923999999999718824028605013154447078704833984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"What were\\u2014 oh no, that's one thing I've been very strong about.\",\"start\":5303123,\"end\":5306685,\"confidence\":0.497975600000000018230394971396890468895435333251953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, I'll social drink now and again.\",\"start\":5306814,\"end\":5308980,\"confidence\":0.81274086000000000939991195991751737892627716064453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't\\u2014 I used to smoke at the time, but when I turned my life around, I stopped smoking.\",\"start\":5309157,\"end\":5313233,\"confidence\":0.6947761999999999549260110143222846090793609619140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And I refuse point blank to do any kind of drugs.\",\"start\":5313811,\"end\":5317390,\"confidence\":0.8910708400000000306562242258223704993724822998046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I've seen so much destruction with them in the care system.\",\"start\":5317823,\"end\":5320391,\"confidence\":0.9600241000000000468617145088501274585723876953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, I've got no substance use.\",\"start\":5321257,\"end\":5322669,\"confidence\":0.76337624000000003920973767890245653688907623291015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I only drink socially now.\",\"start\":5322782,\"end\":5323921,\"confidence\":0.66831004999999998883453145026578567922115325927734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Um, how would you describe your sleep?\",\"start\":5324948,\"end\":5327227,\"confidence\":0.85323672999999999877474010645528323948383331298828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Terrible.\",\"start\":5329212,\"end\":5330380,\"confidence\":0.91017110000000001068798383130342699587345123291015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"My doctor refuses to give me any more sleeping pills because of the addiction, and I'm now on\\u2014 actually, just give me a second, I'll tell you what they're called\\u2014 diazepam.\",\"start\":5330737,\"end\":5340730,\"confidence\":0.88095489999999998520507915600319392979145050048828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, one moment.\",\"start\":5341135,\"end\":5341994,\"confidence\":0.71732205000000004435634082256001420319080352783203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Just two seconds.\",\"start\":5343079,\"end\":5343613,\"confidence\":0.70001290000000004898339511782978661358356475830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I'm a tripplin'.\",\"start\":5357247,\"end\":5358607,\"confidence\":0.54197556000000002285332811879925429821014404296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm a tripplin'.\",\"start\":5358882,\"end\":5360308,\"confidence\":0.504225799999999946265916150878183543682098388671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm a tripplin' for my sleep.\",\"start\":5360761,\"end\":5361814,\"confidence\":0.55366104999999998792503674849285744130611419677734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But to be honest with you, I actually buy sleep pills on the black market.\",\"start\":5362591,\"end\":5366536,\"confidence\":0.63354429999999994915782508542179130017757415771484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, no problem.\",\"start\":5366954,\"end\":5367614,\"confidence\":0.57628869999999998707806980746681801974773406982421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Hold on.\",\"start\":5367679,\"end\":5367984,\"confidence\":0.64072359999999994872865727302269078791141510009765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Would you say this is due to it being a necessity?\",\"start\":5375903,\"end\":5378626,\"confidence\":0.8548062400000000504718400407000444829463958740234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, because my doctor won't give them anymore.\",\"start\":5379128,\"end\":5380408,\"confidence\":0.79703789999999996584989503389806486666202545166015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Because of the addiction.\",\"start\":5380613,\"end\":5381472,\"confidence\":0.7607481000000000381788822778617031872272491455078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But I've got\\u2014 I need to sleep, you know what I mean?\",\"start\":5381666,\"end\":5385443,\"confidence\":0.69717039999999996791046896760235540568828582763671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And it's all\\u2014 I'm a\\u2014 triptylene don't work.\",\"start\":5385637,\"end\":5387501,\"confidence\":0.826510700000000042564352042973041534423828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They calm me down, but they don't\\u2014 they don't make me sleep.\",\"start\":5388149,\"end\":5390918,\"confidence\":0.51004620000000000512585529577336274087429046630859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Don't let me sleep.\",\"start\":5391386,\"end\":5392177,\"confidence\":0.650042800000000031701574698672629892826080322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"A zopiclone.\",\"start\":5392289,\"end\":5392967,\"confidence\":0.72264402999999999277491724569699726998805999755859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Zopiclone?\",\"start\":5394548,\"end\":5395145,\"confidence\":0.8483624499999999901689307080232538282871246337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":5395645,\"end\":5396145,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Do you know how that's spelled, by any chance?\",\"start\":5396790,\"end\":5397921,\"confidence\":0.8055643999999999582684040433377958834171295166015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Z-O-P-I.\",\"start\":5398552,\"end\":5399490,\"confidence\":0.73675113999999997105305737932212650775909423828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":5400266,\"end\":5400428,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Clone.\",\"start\":5400735,\"end\":5401156,\"confidence\":0.52433969999999996414175029713078401982784271240234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"C-L-O-N-E.\",\"start\":5401301,\"end\":5401625,\"confidence\":0.54662423999999998347476548588019795715808868408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That's the only thing that helps with your sleep?\",\"start\":5406482,\"end\":5407837,\"confidence\":0.54609019999999997008188756808522157371044158935546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That's the only thing that'll put me asleep, yeah.\",\"start\":5408191,\"end\":5410174,\"confidence\":0.50774145000000003857820729535887949168682098388671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And I know I'm addicted to them, I know that, but what's the options?\",\"start\":5410352,\"end\":5413415,\"confidence\":0.4846791599999999977654852045816369354724884033203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Yeah.\",\"start\":5415213,\"end\":5415471,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"And how are you feeling after discussing this on the phone?\",\"start\":5415859,\"end\":5418090,\"confidence\":0.82629690000000000082991391536779701709747314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Just give me one second, just while I just try and associate the\\u2014 not associate, sorry, just try and fix the punctuation and grab my real quick.\",\"start\":5426430,\"end\":5434953,\"confidence\":0.4996958400000000022345147954183630645275115966796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yep.\",\"start\":5437693,\"end\":5437919,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So, but no substance use.\",\"start\":5438161,\"end\":5439131,\"confidence\":0.693628130000000009403038347954861819744110107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I only drink socially now.\",\"start\":5439470,\"end\":5440536,\"confidence\":0.66831004999999998883453145026578567922115325927734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"My sleep is terrible.\",\"start\":5440617,\"end\":5441538,\"confidence\":0.95668640000000004786073759532882831990718841552734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"My doctor refuses to give me more sleeping pills as he's concerned about addiction.\",\"start\":5441587,\"end\":5444883,\"confidence\":0.878382400000000007622702469234354794025421142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm on diazepam, Amitriptyline.\",\"start\":5445384,\"end\":5447768,\"confidence\":0.82104944999999995847161926576518453657627105712890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I do buy sleeping pills on the black market.\",\"start\":5448125,\"end\":5449925,\"confidence\":0.59479519999999996837658500226098112761974334716796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"This is a necessity as my doctor won't provide me with the drugs.\",\"start\":5449974,\"end\":5452749,\"confidence\":0.48096850000000002101074869642616249620914459228515625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Zopiclone is the only thing that helps me with my sleep.\",\"start\":5453820,\"end\":5456693,\"confidence\":0.88296099999999999585753585051861591637134552001953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I know that I'm addicted, but what are my My options, by any chance, could you please just confirm for me what the milligrammes are for those?\",\"start\":5456823,\"end\":5463425,\"confidence\":0.73838689999999995716706280290964059531688690185546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, I think it's 7.5.\",\"start\":5464670,\"end\":5466612,\"confidence\":0.81808000000000002938094212368014268577098846435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It's obviously clone, I think.\",\"start\":5466887,\"end\":5468053,\"confidence\":0.6607971999999999734853872723761014640331268310546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't have them to hand with me.\",\"start\":5468101,\"end\":5469493,\"confidence\":0.54816383000000001857188181020319461822509765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm actually in a hotel room in Ireland at the moment on work.\",\"start\":5469979,\"end\":5472294,\"confidence\":0.8144423400000000423659685111488215625286102294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, the amitriptyline, I, I have, they're 10 milligrammes, but I take 2, so it's 20 milligrammes.\",\"start\":5473630,\"end\":5478748,\"confidence\":0.8701904400000000094905772130005061626434326171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And how many of the zopiclone do you take a day?\",\"start\":5480704,\"end\":5482628,\"confidence\":0.8652659700000000508879338667611591517925262451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Uh, 1.\",\"start\":5483678,\"end\":5484276,\"confidence\":0.69797600000000004083489102413295768201351165771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"One at night.\",\"start\":5485031,\"end\":5485551,\"confidence\":0.60228899999999996328625684327562339603900909423828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, um, and then the diazepam?\",\"start\":5491740,\"end\":5493464,\"confidence\":0.7973162499999999486277602045447565615177154541015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yep, I take one of them.\",\"start\":5494109,\"end\":5494898,\"confidence\":0.738674000000000052779114412260241806507110595703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think there's 5mg.\",\"start\":5494995,\"end\":5495946,\"confidence\":0.83679259999999999752873236502637155354022979736328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I've not got that in my hand either, like I said, in my bag in my car.\",\"start\":5496107,\"end\":5498815,\"confidence\":0.5922358599999999473340039912727661430835723876953125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"It's okay, don't worry about it.\",\"start\":5499330,\"end\":5500475,\"confidence\":0.6812833499999999542495743298786692321300506591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"One a day?\",\"start\":5500862,\"end\":5501844,\"confidence\":0.8397006399999999981531573212123475968837738037109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":5502247,\"end\":5502553,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And is that at night or just during the day?\",\"start\":5502875,\"end\":5504259,\"confidence\":0.8896775999999999573475406577927060425281524658203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"At night.\",\"start\":5504726,\"end\":5504935,\"confidence\":0.5613313300000000172218506122590042650699615478515625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Fantastic.\",\"start\":5507077,\"end\":5507640,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Um, how has it affected your relationship, parenting?\",\"start\":5507801,\"end\":5510989,\"confidence\":0.77827889999999999570690079053747467696666717529296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Friendships, intimacy, trust, or isolation?\",\"start\":5511560,\"end\":5513655,\"confidence\":0.873402299999999964796870699501596391201019287109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, um, since my children came along, the children I've been a father to, I mean, they've changed my life.\",\"start\":5514880,\"end\":5521340,\"confidence\":0.6511424999999999574384901279699988663196563720703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Um, you've no idea.\",\"start\":5526849,\"end\":5529749,\"confidence\":0.4870986999999999955690554998000152409076690673828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Sorry, say that one more time.\",\"start\":5530152,\"end\":5531054,\"confidence\":0.6012453399999999614777834722190164029598236083984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I mean, talk about being an overprotective father.\",\"start\":5531280,\"end\":5533390,\"confidence\":0.7717872999999999539255668423720635473728179931640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":5533712,\"end\":5533970,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Oh, you have no idea.\",\"start\":5534421,\"end\":5535335,\"confidence\":0.60787500000000005417888360170763917267322540283203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I have lots of problems.\",\"start\":5535402,\"end\":5536559,\"confidence\":0.91081756000000002604366500236210413277149200439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Idea.\",\"start\":5536827,\"end\":5537112,\"confidence\":0.63617610000000002212772187704103998839855194091796875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"And my children, my world.\",\"start\":5538183,\"end\":5541267,\"confidence\":0.56741965000000005314717554938397370278835296630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I see them on a daily basis.\",\"start\":5541493,\"end\":5542865,\"confidence\":0.75189289999999997515800487235537730157375335693359375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, for them, they're all doing well in life.\",\"start\":5543414,\"end\":5546676,\"confidence\":0.9052905399999999769278247185866348445415496826171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"My daughter's a paramedic.\",\"start\":5546805,\"end\":5547771,\"confidence\":0.811292649999999948562390272854827344417572021484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I mean, got 2 grandchildren, 2 on the way next year, and all full-time jobs, all got their own houses, done so well.\",\"start\":5548254,\"end\":5557977,\"confidence\":0.92031560000000001142694827649393118917942047119140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"And I, I thank myself for that.\",\"start\":5558107,\"end\":5560040,\"confidence\":0.9103269000000000499284169563907198607921600341796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Um, of course, my strict regime that I've developed because of my abuse.\",\"start\":5560933,\"end\":5566606,\"confidence\":0.6884276000000000284018142338027246296405792236328125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"So if anything, it's done some good.\",\"start\":5566671,\"end\":5569627,\"confidence\":0.86609630000000004113047680220915935933589935302734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It's made me treat my children the way that I should have been treated.\",\"start\":5570403,\"end\":5573750,\"confidence\":0.63566949999999999842970055397017858922481536865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Yeah.\",\"start\":5575400,\"end\":5575622,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"Be honest with you.\",\"start\":5590262,\"end\":5590914,\"confidence\":0.7586816499999999852121845833607949316501617431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"I'm still\\u2014 I'm working on the system, and every now and then I have to ask Auntie what that means.\",\"start\":5590980,\"end\":5594795,\"confidence\":0.8733191000000000148162371260696090757846832275390625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"C\",\"text\":\"All right, Craig, well, you take care of yourself, and thank you again.\",\"start\":5597633,\"end\":5600311,\"confidence\":0.89557500000000000994759830064140260219573974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"C\",\"text\":\"All right, speak to you soon.\",\"start\":5602107,\"end\":5603074,\"confidence\":0.641490099999999952018470139591954648494720458984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Bye.\",\"start\":5610902,\"end\":5611032,\"confidence\":0.51374489999999994882529108508606441318988800048828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"But since I've become a father to my kids, they've changed my life.\",\"start\":5611939,\"end\":5614336,\"confidence\":0.55925440000000004037161716041737236082553863525390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Talk about being a A protective father.\",\"start\":5614693,\"end\":5616865,\"confidence\":0.72536140000000004501856665228842757642269134521484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You have no idea.\",\"start\":5616930,\"end\":5617668,\"confidence\":0.54936116999999995424985854697297327220439910888671875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"They are my world, the four of them.\",\"start\":5617748,\"end\":5619563,\"confidence\":0.96380454000000004288750687919673509895801544189453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They all work full-time.\",\"start\":5619739,\"end\":5620799,\"confidence\":0.64424099999999995258548324272851459681987762451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They have a house.\",\"start\":5620879,\"end\":5621457,\"confidence\":0.72576134999999997177155819372273981571197509765625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I gave myself a strict routine to stick to and I was able to provide myself with this.\",\"start\":5621586,\"end\":5625423,\"confidence\":0.749087999999999976097342369030229747295379638671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I wanted to treat my children the way I should and wanted to have been treated.\",\"start\":5625937,\"end\":5629438,\"confidence\":0.58532470000000003107487600573222152888774871826171875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"They are my world.\",\"start\":5629775,\"end\":5630674,\"confidence\":0.9496472000000000246444642471033148467540740966796875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yep, yep.\",\"start\":5631380,\"end\":5632071,\"confidence\":0.480176749999999985529797186245559714734554290771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And the next question: how has it affected education, work, confidence, opportunities, finances, housings, or day-to-day stability?\",\"start\":5633227,\"end\":5640196,\"confidence\":0.75762253999999995546232867127400822937488555908203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"My strong will has got me out of the shit in my teenage days.\",\"start\":5642065,\"end\":5647314,\"confidence\":0.510717450000000017240608940483070909976959228515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, I, I left when I turned 20, um, after I'd done my prison sentence.\",\"start\":5649040,\"end\":5655227,\"confidence\":0.7702354000000000144865452966769225895404815673828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I left Edinburgh.\",\"start\":5655453,\"end\":5656665,\"confidence\":0.73699429999999999107984649526770226657390594482421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Hold on, you left Edinburgh?\",\"start\":5658456,\"end\":5666865,\"confidence\":0.71361499999999999932498440102790482342243194580078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I left Endra.\",\"start\":5667602,\"end\":5668403,\"confidence\":0.68585470000000003931717174054938368499279022216796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I wanted to prove my family wrong because I was written off, you know.\",\"start\":5669124,\"end\":5673675,\"confidence\":0.69521195000000002295337253599427640438079833984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, I was a nobody.\",\"start\":5673756,\"end\":5674477,\"confidence\":0.50520609999999999129016714505269192159175872802734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I was going to die.\",\"start\":5674557,\"end\":5674925,\"confidence\":0.83637930000000004771010253534768708050251007080078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I was going to die crook and all this, you know.\",\"start\":5674973,\"end\":5677153,\"confidence\":0.6723169700000000137407596412231214344501495361328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I mean, and I just got to the stage when I was 20, I thought, fuck you.\",\"start\":5677201,\"end\":5682041,\"confidence\":0.884461500000000011567635738174431025981903076171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Excuse my language.\",\"start\":5682842,\"end\":5683787,\"confidence\":0.55734570000000005496332278198678977787494659423828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"No, it's okay.\",\"start\":5684204,\"end\":5684829,\"confidence\":0.5774936999999999986954435371444560587406158447265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I'm not going to be that person that you see I am.\",\"start\":5685470,\"end\":5688643,\"confidence\":0.48776859999999999661923766325344331562519073486328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And I see, I packed up and I left.\",\"start\":5690021,\"end\":5692200,\"confidence\":0.69021063999999998639367504438268952071666717529296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I left them with nothing but the clothes on my back.\",\"start\":5692441,\"end\":5695190,\"confidence\":0.63859220000000005423856919151148758828639984130859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I'm left with no qualifications whatsoever.\",\"start\":5704786,\"end\":5707345,\"confidence\":0.816517830000000000012505552149377763271331787109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So she put, my strong will has got me out of this shit from my teenage days.\",\"start\":5731024,\"end\":5733624,\"confidence\":0.5825194000000000205119476959225721657276153564453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"When I turned 20 after my prison sentence, I left Edinburgh.\",\"start\":5733673,\"end\":5736899,\"confidence\":0.81758779999999997567527998398873023688793182373046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I wanted to prove my family wrong.\",\"start\":5737284,\"end\":5738632,\"confidence\":0.54221474999999996757793496726662851870059967041015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It was like a fuck you.\",\"start\":5738889,\"end\":5739836,\"confidence\":0.95842079999999996164916638008435256779193878173828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I wasn't going to be the person everyone thought I was going to be.\",\"start\":5740189,\"end\":5742741,\"confidence\":0.5984397500000000480468997920979745686054229736328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I left with nothing but the clothes on my back.\",\"start\":5743142,\"end\":5744690,\"confidence\":0.68282940000000003077929022765601985156536102294921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I have no qualifications.\",\"start\":5744859,\"end\":5745435,\"confidence\":0.76997685000000004595932523443480022251605987548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And finally, are there triggers, places, smells, authority figures, institutions, or situations that you avoid?\",\"start\":5747548,\"end\":5755307,\"confidence\":0.58896523999999994547493997743004001677036285400390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Not really, because I've never\\u2014 I mean, I've never been near a care situation.\",\"start\":5758648,\"end\":5763949,\"confidence\":0.51510190000000000143387524076388217508792877197265625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"My children have always had great upbringing, great education, you know what I mean?\",\"start\":5764482,\"end\":5769054,\"confidence\":0.9339271000000000100271790870465338230133056640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I've been such a strict father, but for the right reasons.\",\"start\":5769394,\"end\":5772384,\"confidence\":0.58233725999999996769673771268571726977825164794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":5772881,\"end\":5773153,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And I've never been in that environment, and I've never had any social\\u2014 I mean, I would not allow a social worker near my door.\",\"start\":5773859,\"end\":5780466,\"confidence\":0.7584569500000000186190618478576652705669403076171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":5781075,\"end\":5781316,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You know, I mean, I have no trust, no faith in that profession.\",\"start\":5781396,\"end\":5785694,\"confidence\":0.90356975999999999960010654831421561539173126220703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And I actually have a friend whose wife's a social worker, and I will not associate with her in any way, shape, or form.\",\"start\":5785870,\"end\":5791804,\"confidence\":0.915499150000000039284486774704419076442718505859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And that's wrong.\",\"start\":5792702,\"end\":5793231,\"confidence\":0.89090239999999998321555949587491340935230255126953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"That's wrong for me to do so.\",\"start\":5793744,\"end\":5794931,\"confidence\":0.93499315000000005060343255536281503736972808837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And But it's a\\u2014 [Speaker:MR RICHARD GARRIE] Sorry.\",\"start\":5796294,\"end\":5799395,\"confidence\":0.5557056700000000404315869673155248165130615234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"[Speaker:SCOUSE] It's okay to apologise.\",\"start\":5799395,\"end\":5800882,\"confidence\":0.67810559999999997504716020557680167257785797119140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So I just got, um, not really, so I've never\\u2014 sorry, not really, as I have never been near a care situation with my kids.\",\"start\":5826847,\"end\":5834314,\"confidence\":0.64837277000000004267832309778896160423755645751953125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"They've had a great upbringing and education.\",\"start\":5834635,\"end\":5836321,\"confidence\":0.9091279500000000179937842403887771070003509521484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I was a strict parent but for all the right reasons.\",\"start\":5836385,\"end\":5838938,\"confidence\":0.6813282000000000504513764099101535975933074951171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I do not trust social workers.\",\"start\":5839436,\"end\":5840720,\"confidence\":0.9628910999999999997811528373858891427516937255859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I will not let them near my doorstep.\",\"start\":5840816,\"end\":5842406,\"confidence\":0.7003693600000000518690512762987054884433746337890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I have a friend who is a social worker and I will not associate myself with them.\",\"start\":5842807,\"end\":5846372,\"confidence\":0.92376303999999997973446852483903057873249053955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So my friend's wife she's a social worker.\",\"start\":5846436,\"end\":5849807,\"confidence\":0.85021347000000002669395371412974782288074493408203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And I know it's wrong, but it's the whole stigma, the word social worker, you know what I mean?\",\"start\":5850193,\"end\":5857078,\"confidence\":0.84798779999999995826698295786627568304538726806640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":5857415,\"end\":5857463,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And I've seen the destruction and chaos they've caused in many people's lives.\",\"start\":5857511,\"end\":5861572,\"confidence\":0.95923393999999995163108224005554802715778350830078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I mean, I've looked at all these child abuse cases and Orkney and things that have happened, and the social workers have been to blame.\",\"start\":5861716,\"end\":5867976,\"confidence\":0.85277709999999995460484569775871932506561279296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"That's by the by, but what they've did to me personally, you know what I mean, Yeah, they can fuck off as far as I'm concerned.\",\"start\":5868666,\"end\":5876548,\"confidence\":0.8004772700000000185127646545879542827606201171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"The whole system is dead and buried and will never be resurrected in my life.\",\"start\":5876692,\"end\":5881879,\"confidence\":0.972523699999999990950527717359364032745361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Never.\",\"start\":5882296,\"end\":5882633,\"confidence\":0.43164802000000002113466734954272396862506866455078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Can you just clarify something for me?\",\"start\":5909970,\"end\":5911534,\"confidence\":0.80843096999999997098740323053789325058460235595703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You just stated that\\u2014 oh, hold on.\",\"start\":5912856,\"end\":5914533,\"confidence\":0.61161060000000000425046664531691931188106536865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You said something then about like, um, if it's up to you, like about resurrecting something.\",\"start\":5918620,\"end\":5924478,\"confidence\":0.916661139999999985406020641676150262355804443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Um, in relation to social work and social workers, what was that again?\",\"start\":5926560,\"end\":5930076,\"confidence\":0.77527639999999997666435547216678969562053680419921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Can you just repeat it?\",\"start\":5930124,\"end\":5930866,\"confidence\":0.7163189599999999490620439246413297951221466064453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The only thing that's resurrected now is to speak to you about it.\",\"start\":5932243,\"end\":5934723,\"confidence\":0.8513058399999999803497985340072773396968841552734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, okay.\",\"start\":5934853,\"end\":5935404,\"confidence\":0.5817293500000000339156258633011020720005035400390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Sorry, it would, it would be buried, gone.\",\"start\":5936765,\"end\":5939650,\"confidence\":0.6193138400000000043377212932682596147060394287109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But I mean, you can probably hear from my tone, I'm getting so angry.\",\"start\":5941570,\"end\":5944120,\"confidence\":0.85523409999999999708819586885510943830013275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, just thinking about these people and what they've done, you know what I mean?\",\"start\":5944509,\"end\":5949366,\"confidence\":0.5142421999999999826513885636813938617706298828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So many children have been scarred by this.\",\"start\":5951500,\"end\":5954792,\"confidence\":0.9616915999999999797864802530966699123382568359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"When I say I've lost a friend through this\\u2014 yeah, I do apologise.\",\"start\":5954872,\"end\":5960395,\"confidence\":0.738547150000000041103476178250275552272796630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"My condolences.\",\"start\":5960508,\"end\":5961150,\"confidence\":0.5363594000000000416861212215735577046871185302734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, listen, that's years and years ago, but again, it's the life that could have been saved.\",\"start\":5961535,\"end\":5965245,\"confidence\":0.5159171000000000173457692653755657374858856201171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, of course.\",\"start\":5965790,\"end\":5966481,\"confidence\":0.5765856499999999495997826670645736157894134521484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Hold on, I'm just finishing up the punctuation and grammar on this and I'll read it back to you just to make sure everything's right.\",\"start\":6004804,\"end\":6012084,\"confidence\":0.77643114000000001961865336852497421205043792724609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Just because we've gone over like quite a bit of the time period, so like I probably will lose the transcript on this.\",\"start\":6012581,\"end\":6017536,\"confidence\":0.6115093000000000333926664097816683351993560791015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So I just want to make sure everything is crystal clear.\",\"start\":6017601,\"end\":6019733,\"confidence\":0.50402959999999996654196365852840244770050048828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So I just put not really, as I've never been in a care situation with my kids.\",\"start\":6020150,\"end\":6023470,\"confidence\":0.61181859999999999022435304141254164278507232666015625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"They had a great upbringing and education.\",\"start\":6023983,\"end\":6025539,\"confidence\":0.92426379999999996872617202825495041906833648681640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I was a strict parent, but for all the right reasons.\",\"start\":6025587,\"end\":6027639,\"confidence\":0.710311059999999994118979884660802781581878662109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I do not trust social workers.\",\"start\":6028153,\"end\":6029294,\"confidence\":0.9628910999999999997811528373858891427516937255859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I will not let them near my doorstep.\",\"start\":6029342,\"end\":6030803,\"confidence\":0.7003693600000000518690512762987054884433746337890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I had a friend whose wife is a social worker and I will not associate myself with them.\",\"start\":6031189,\"end\":6034739,\"confidence\":0.9135644400000000331374394590966403484344482421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I know it's wrong, but it's the whole stigma of the word social worker.\",\"start\":6035140,\"end\":6037967,\"confidence\":0.89779050000000004683187171394820325076580047607421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I've seen firsthand the effects that they've had on people's lives in regards to what's happened to me and the social workers' involvement.\",\"start\":6038417,\"end\":6044456,\"confidence\":0.5578914999999999846380660528666339814662933349609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They can all fuck off for as I'm concerned.\",\"start\":6044761,\"end\":6046721,\"confidence\":0.92365019999999997679651642101816833019256591796875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"The only time it is resurrected in my life is speaking to you today.\",\"start\":6047106,\"end\":6050785,\"confidence\":0.50608087000000001598465360075351782143115997314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I have buried this.\",\"start\":6051283,\"end\":6052021,\"confidence\":0.5157907600000000147844048115075565874576568603515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I'm angry with what has happened.\",\"start\":6052102,\"end\":6053515,\"confidence\":0.9741428500000000045844217311241663992404937744140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"To not only me but every other child.\",\"start\":6053612,\"end\":6055800,\"confidence\":0.72028879999999995131787500213249586522579193115234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I lost a friend because of this.\",\"start\":6056251,\"end\":6057361,\"confidence\":0.92253923000000004339682391218957491219043731689453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was a long time ago, but this is a life that could have been saved.\",\"start\":6057474,\"end\":6060499,\"confidence\":0.52728529999999995681037034955807030200958251953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yep.\",\"start\":6062076,\"end\":6062141,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then finally, in relation to the impact of your life, what impact has this had on your life overall, and what do you think may have been different if it had not happened?\",\"start\":6062254,\"end\":6070635,\"confidence\":0.8348082999999999476159473488223738968372344970703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What could have been different?\",\"start\":6072280,\"end\":6073113,\"confidence\":0.8327099700000000215283080251538194715976715087890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Well, hopefully nothing could have been different because I love the life I've got now.\",\"start\":6074820,\"end\":6079053,\"confidence\":0.96135724000000000177834635906037874519824981689453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But I could have left.\",\"start\":6082177,\"end\":6082848,\"confidence\":0.6892146500000000397534449803060851991176605224609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I could have been deprived of an education, and that's so important.\",\"start\":6082897,\"end\":6090541,\"confidence\":0.462393459999999978382589915781863965094089508056640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"But because of my strong will, I mean, I've got a cracking job.\",\"start\":6093600,\"end\":6097295,\"confidence\":0.89272505000000001995630327655817382037639617919921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm in a senior management role now.\",\"start\":6097343,\"end\":6098796,\"confidence\":0.88055859999999996912123378933756612241268157958984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm on 80 grand a year, you know what I mean?\",\"start\":6099118,\"end\":6101991,\"confidence\":0.71046609999999998930064748492441140115261077880859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's fantastic.\",\"start\":6102104,\"end\":6102814,\"confidence\":0.97070369999999994714556805774918757379055023193359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I own my house, I've got cracking cars, and I don't want for nothing, and this is not about money, not about money at all.\",\"start\":6103139,\"end\":6110063,\"confidence\":0.45346140000000001446522901460411958396434783935546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":6110402,\"end\":6110611,\"confidence\":0.493618669999999981623517442130832932889461517333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But that's what the care system has done for me.\",\"start\":6111659,\"end\":6113223,\"confidence\":0.6636784000000000016683543435647152364253997802734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's me that's done that for me, and only me.\",\"start\":6113352,\"end\":6116513,\"confidence\":0.61516654000000003943426918340264819562435150146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That was the path I took when I turned 20, when I left Edinburgh, and I've done it mainly to prove my family wrong.\",\"start\":6117787,\"end\":6126333,\"confidence\":0.58834140000000001435864760424010455608367919921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's actually astounding how much spite can be such a motivating factor.\",\"start\":6135322,\"end\":6140519,\"confidence\":0.427028569999999996209538721814169548451900482177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Honestly, you've no idea.\",\"start\":6141150,\"end\":6142608,\"confidence\":0.528420749999999994628296917653642594814300537109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I just didn't want to become a statistic, to be honest with you.\",\"start\":6149136,\"end\":6151236,\"confidence\":0.4971977499999999938751216177479363977909088134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":6151600,\"end\":6151716,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"So I just put, well, hopefully nothing but Nothing could have been different as I love the life I have right now, but I was deprived of an education, which is incredibly important.\",\"start\":6157244,\"end\":6190996,\"confidence\":0.7388612599999999641653403159580193459987640380859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"However, because of my strict regime, I have done so well for myself.\",\"start\":6191349,\"end\":6194769,\"confidence\":0.94669217000000005501902933247038163244724273681640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I have a cracking job, nice cars, and a wonderful family.\",\"start\":6194866,\"end\":6197917,\"confidence\":0.98364039999999997032631426918669603765010833740234375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"This is all due to me, my actions, and my determination.\",\"start\":6198254,\"end\":6201417,\"confidence\":0.63286849999999994498267597009544260799884796142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I wanted to prove everyone wrong and prevent it being another statistic.\",\"start\":6201850,\"end\":6205816,\"confidence\":0.61227125000000004462208380573429167270660400390625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yep, spot on.\",\"start\":6206443,\"end\":6208016,\"confidence\":0.54538034999999995822150822277762927114963531494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm just going to answer some questions now, which is just in relation to, for me, um, Do you know if there's any letters, photographs, reports, inquiry evidence, apologies, decisions, or previous correspondence made to support any evidence and supporting information what you've given today?\",\"start\":6210989,\"end\":6244900,\"confidence\":0.87565539999999997267110529719502665102481842041015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, nothing at all.\",\"start\":6244950,\"end\":6246630,\"confidence\":0.58648480000000002831939127645455300807952880859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's fine.\",\"start\":6246630,\"end\":6247590,\"confidence\":0.62647339999999995807655750468256883323192596435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, nothing.\",\"start\":6247590,\"end\":6249310,\"confidence\":0.51980579999999998452864247155957855284214019775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Could any sibling, former resident, relative, friend, or professional provide a supporting statement?\",\"start\":6249310,\"end\":6254320,\"confidence\":0.909311699999999945021045277826488018035888671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Um, no, nobody, nobody was here.\",\"start\":6255410,\"end\":6258130,\"confidence\":0.5510534000000000265373500951682217419147491455078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, nobody was here.\",\"start\":6258130,\"end\":6259630,\"confidence\":0.5232031999999999793971028339001350104808807373046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And, and I say because it's a taboo subject, you're not exactly going to come out homeless, started donating to your mum, you've been abused, are you?\",\"start\":6259630,\"end\":6264870,\"confidence\":0.752187970000000039050291888997890055179595947265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, of course not.\",\"start\":6264870,\"end\":6266490,\"confidence\":0.474833820000000017547137076689978130161762237548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So now it's just in relation to previous claims, application, or payments.\",\"start\":6266490,\"end\":6269970,\"confidence\":0.76515500000000002955857780762016773223876953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Have you previously made any civil claim, um, criminal injuries claim, a redress application, a complaint, police report, increase statement, or claim to any other scheme about this abuse?\",\"start\":6269970,\"end\":6281610,\"confidence\":0.58826190000000000424051904701627790927886962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What you said, you're the first person I've talked about it in 40-odd years, so you're very privileged, I'll tell you.\",\"start\":6281610,\"end\":6286970,\"confidence\":0.50839489999999998293134240157087333500385284423828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Oh yeah, very much.\",\"start\":6287450,\"end\":6288430,\"confidence\":0.61115766000000004698478051068377681076526641845703125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I do feel very much So you've actually done such a fantastic job, if I'm being honest with you, Richard.\",\"start\":6288430,\"end\":6292964,\"confidence\":0.95634779999999997013304664505994878709316253662109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Like, this is something more obviously is a very distressing and traumatic thing to speak about, but you've been able to conduct yourself very eloquently and also express yourself and give such detailed description that, like, I know this might sound a bit crazy, but like, I'm actually looking forward to drafting this statement up because you've just provided so much information.\",\"start\":6293092,\"end\":6315161,\"confidence\":0.48948318000000001770644075804739259183406829833984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"It's just going to be easy.\",\"start\":6315226,\"end\":6316139,\"confidence\":0.7934229999999999893844915277441032230854034423828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I'm going to be able to fly through this.\",\"start\":6316187,\"end\":6317886,\"confidence\":0.77578469999999999373585524153895676136016845703125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"So again, I am glad that you've been able to finally speak about this and be a little bit open.\",\"start\":6318720,\"end\":6326414,\"confidence\":0.94270324999999999260325012073735706508159637451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And obviously, as you stated, we're here to try and get you the recognition and also the acknowledgement and apology, what you do deserve.\",\"start\":6326624,\"end\":6334236,\"confidence\":0.4955769500000000160611079991213046014308929443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Obviously, I know you stated that you haven't got any interest in relation to the money, but from what I can tell you now, that looking from our system and looking at provisional value of obviously your records, the statement what you've given today, you're estimated at a level 5.\",\"start\":6334609,\"end\":6354760,\"confidence\":0.67800830000000000818971557237091474235057830810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So that's anywhere between \\u00a380,000 to \\u00a3100,000.\",\"start\":6354760,\"end\":6358210,\"confidence\":0.87994369999999999532036554228398017585277557373046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But that's obviously\\u2014 I can't say for right now that that's a guaranteed figure.\",\"start\":6358540,\"end\":6363450,\"confidence\":0.57638350000000004857980684391804970800876617431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But that is something what we believe that this level is going to be at.\",\"start\":6364900,\"end\":6369810,\"confidence\":0.85165400000000002211919536421191878616809844970703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But it will all be down to the Scottish Redress Panel.\",\"start\":6370040,\"end\":6372540,\"confidence\":0.8397957700000000524909182786359451711177825927734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"In relation to that anyway?\",\"start\":6372570,\"end\":6374190,\"confidence\":0.84657590000000004781810503118322230875492095947265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It doesn't excite me.\",\"start\":6374190,\"end\":6375750,\"confidence\":0.96864229999999995612824932322837412357330322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, of course not.\",\"start\":6375750,\"end\":6377900,\"confidence\":0.474833820000000017547137076689978130161762237548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Maybe 40 years ago it might have, you know what I mean?\",\"start\":6378070,\"end\":6379960,\"confidence\":0.81546010000000002104769691868568770587444305419921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But now I don't give a shit really.\",\"start\":6380010,\"end\":6383100,\"confidence\":0.78211240000000004091162963959504850208759307861328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think what\\u2014 you've no idea how this has made me feel now, just be talking to you.\",\"start\":6383790,\"end\":6388930,\"confidence\":0.5810104000000000379344555767602287232875823974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm not going to go run and speak to my wife when I go back home, but I think through time I might.\",\"start\":6389070,\"end\":6394480,\"confidence\":0.71571810000000002371933760514366440474987030029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I might do that.\",\"start\":6394530,\"end\":6396770,\"confidence\":0.767580029999999968737256494932807981967926025390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I think it's one of those, I think now, like, not only for this for you isn't mainly to get anything back is in form of a compensation.\",\"start\":6396770,\"end\":6404516,\"confidence\":0.7248121499999999883812051848508417606353759765625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I feel as though this is perfect for you in regards to your closure.\",\"start\":6404950,\"end\":6408691,\"confidence\":0.94557849999999998846789139861357398331165313720703125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I feel like now that you've been able to take a detailed account of what happened, and obviously it's a bit easier speaking to me today because you can't put a name to my face.\",\"start\":6409124,\"end\":6420203,\"confidence\":0.51795230000000003212079491277108900249004364013671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"No, sorry, you can't put a face to my name.\",\"start\":6420363,\"end\":6422226,\"confidence\":0.6974424999999999652544602213311009109020233154296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So yeah, it's one of those where like you probably would feel a bit more comfortable to speaking about it and being able to talk.\",\"start\":6422354,\"end\":6429560,\"confidence\":0.62593310000000002002451537919114343822002410888671875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"And obviously, as I said, I'm very grateful for you to be able to do that, not only just for obviously my job and being able to do this for you, but also I'm thankful that you've done it for not for yourself really, because I feel as though this would be the start of something for you where you'd be able to\\u2014 Well, I've been interested in it.\",\"start\":6429560,\"end\":6447260,\"confidence\":0.93965715000000005208136144574382342398166656494140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I mean, to be honest with you, I don't think anybody's ever going to be alive that's caused any of this, and I don't think any repercussions is ever going to happen to these guys.\",\"start\":6447260,\"end\":6456600,\"confidence\":0.91766519999999995871320379592361859977245330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And I've accepted that, you know what I mean?\",\"start\":6457043,\"end\":6458537,\"confidence\":0.67696630000000002080895455947029404342174530029296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"But I think what makes me happy is that the government has realised there's been a problem.\",\"start\":6460160,\"end\":6465077,\"confidence\":0.84144633999999995932483898286591283977031707763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"[Speaker] Of course.\",\"start\":6465077,\"end\":6465960,\"confidence\":0.826923199999999969378450259682722389698028564453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"[Speaker] A bit late, but I mean, hopefully now the kids that are going on my journey, you know what I mean, that's what it is, it's been my journey, they'll get the care and the need and thrive, you know what I mean, that I never got.\",\"start\":6465960,\"end\":6480262,\"confidence\":0.54568450000000001676170313658076338469982147216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"[Speaker] Yeah.\",\"start\":6480262,\"end\":6480986,\"confidence\":0.79770070000000004029061528854072093963623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"[Speaker] And that matters.\",\"start\":6480986,\"end\":6482449,\"confidence\":0.83174555999999999489347146663931198418140411376953125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Believe me, that matters.\",\"start\":6482730,\"end\":6484190,\"confidence\":0.7692963999999999913370629656128585338592529296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Of course.\",\"start\":6484190,\"end\":6484690,\"confidence\":0.5551795999999999953189444568124599754810333251953125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"And you've done an absolute fantastic job in raising your family as well, especially considering everything what you've been through.\",\"start\":6484690,\"end\":6490140,\"confidence\":0.9579243699999999694938423999701626598834991455078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Obviously, something you should be very, very proud of what you've managed to do.\",\"start\":6490230,\"end\":6493940,\"confidence\":0.92372054000000003437520490479073487222194671630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":6494330,\"end\":6494470,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I suppose if anything, I can thank for what happened to me for that.\",\"start\":6494470,\"end\":6497470,\"confidence\":0.76478195000000004366569328340119682252407073974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":6497470,\"end\":6498570,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"In a perverse kind of way.\",\"start\":6498570,\"end\":6500220,\"confidence\":0.60225399999999995603872093852260150015354156494140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Well, really, it's more of thanking yourself that you was able to have that, you know, that mental fortitude to be able to tell yourself that you've got a plan I'm going to stick with it and I'm going to show everyone that obviously you deserve better.\",\"start\":6500610,\"end\":6512721,\"confidence\":0.70682780000000000608650907452101819217205047607421875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"And you did get better, then that was all from your own doing.\",\"start\":6513266,\"end\":6517086,\"confidence\":0.768944559999999999178044163272716104984283447265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Like, you became, obviously, um, without, um, sounding a bit too much like, at the end of the day, um, you, you are older than me, but you became your own, your own man essentially at that time.\",\"start\":6517214,\"end\":6527484,\"confidence\":0.77680570000000004338147618909715674817562103271484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No guidance, nothing at all.\",\"start\":6527629,\"end\":6529602,\"confidence\":0.50486050000000004533973196885199286043643951416015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And a lot of people within this Scottish region has not been able to do that.\",\"start\":6529795,\"end\":6534834,\"confidence\":0.61199455999999996524962853072793222963809967041015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And I can is that right?\",\"start\":6534914,\"end\":6536680,\"confidence\":0.62727089999999996461355067367549054324626922607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I can imagine.\",\"start\":6536920,\"end\":6537482,\"confidence\":0.6247310999999999836518327356316149234771728515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yeah, it could have gone a lot worse.\",\"start\":6537899,\"end\":6539922,\"confidence\":0.91753790000000001736424337650532834231853485107421875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"You've probably got one of the best outcomes I've ever seen so far coming from this.\",\"start\":6539970,\"end\":6545844,\"confidence\":0.98033340000000002145696953448350541293621063232421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":6546181,\"end\":6546406,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Which in a little way, obviously, you probably may feel a little bit lucky from the outcome.\",\"start\":6546727,\"end\":6552408,\"confidence\":0.64805889999999999329105548895313404500484466552734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I do, yeah, I do.\",\"start\":6552890,\"end\":6554045,\"confidence\":0.5086131000000000401684019379899837076663970947265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And as I say, if I had done education at school and I'd done mainstream school, I don't know where I would be.\",\"start\":6555136,\"end\":6560882,\"confidence\":0.56575036000000000768750396673567593097686767578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'd probably be still in Edinburgh.\",\"start\":6560914,\"end\":6561364,\"confidence\":0.81930689999999994910240275203250348567962646484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know.\",\"start\":6561300,\"end\":6562420,\"confidence\":0.56667310000000004066578185302205383777618408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know.\",\"start\":6562420,\"end\":6562940,\"confidence\":0.56667310000000004066578185302205383777618408203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't even want to think what happened then, you know.\",\"start\":6563480,\"end\":6566100,\"confidence\":0.86988969999999998794493194509414024651050567626953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, it didn't happen, and what did happen I've had to deal with, and again, I've done a bloody good job of it.\",\"start\":6566100,\"end\":6572310,\"confidence\":0.448070259999999997990727251817588694393634796142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I know I have.\",\"start\":6572540,\"end\":6573630,\"confidence\":0.6445688000000000528189048054628074169158935546875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"You've done a fantastic job, I must admit, honestly.\",\"start\":6573840,\"end\":6576000,\"confidence\":0.96251929999999996656612211154424585402011871337890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Thank you.\",\"start\":6576000,\"end\":6577080,\"confidence\":0.8529649999999999732125388618442229926586151123046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So we're literally just near the last few questions now, yeah, and we should be able to fly through.\",\"start\":6577080,\"end\":6582210,\"confidence\":0.50521724999999995109334349763230420649051666259765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But just in relation to that past question, what I asked, did you receive any payment, apology, settlement, or decision, or any signed waivers waiver or discharge, and do you have any copies?\",\"start\":6582500,\"end\":6591918,\"confidence\":0.86534440000000001358415602226159535348415374755859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Nope, nothing at all, nothing.\",\"start\":6592373,\"end\":6594000,\"confidence\":0.557616349999999982856024871580302715301513671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Nope.\",\"start\":6594309,\"end\":6594455,\"confidence\":0.48655769999999998187689698170288465917110443115234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So now it's just for the reason for applying.\",\"start\":6594959,\"end\":6596228,\"confidence\":0.78425204999999997834692067044670693576335906982421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Why are you applying to the Scottish Readjust Scheme, and what would you like to come from telling your storey today?\",\"start\":6597520,\"end\":6602058,\"confidence\":0.8927581300000000386063447876949794590473175048828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Education.\",\"start\":6604696,\"end\":6605248,\"confidence\":0.66585850000000001980282604563399218022823333740234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But I think, I think that's out there already.\",\"start\":6606173,\"end\":6607552,\"confidence\":0.78827020000000003197015985278994776308536529541015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think that's why they've created this scheme.\",\"start\":6607617,\"end\":6609354,\"confidence\":0.6193030999999999952621010379516519606113433837890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I think whoever reads this, I don't think they'll be shocked by it because they'll have read a lot worse.\",\"start\":6611384,\"end\":6615664,\"confidence\":0.84905980000000003116156221949495375156402587890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But now is the time to do it.\",\"start\":6618235,\"end\":6620983,\"confidence\":0.52062920000000001419238060407224111258983612060546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You just\\u2014 I just say nobody can be punished for this, but it's just the time, you know what I mean?\",\"start\":6621112,\"end\":6629694,\"confidence\":0.515949369999999962743686410249210894107818603515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"If you had spoke to me 2 years ago, I would have told you piss off, absolutely no chance, you know what I mean?\",\"start\":6630289,\"end\":6634186,\"confidence\":0.80290680000000003158078243359341286122798919677734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But the time in my life now, I'm nearly 60, you know what I mean?\",\"start\":6634397,\"end\":6637441,\"confidence\":0.73562545000000001405027205692022107541561126708984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"And I feel now I should, and it's just time.\",\"start\":6637636,\"end\":6641328,\"confidence\":0.642967300000000019366552805877290666103363037109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, the time is right.\",\"start\":6641430,\"end\":6642656,\"confidence\":0.6884616599999999753123347545624710619449615478515625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"It really is right to do that.\",\"start\":6643221,\"end\":6644609,\"confidence\":0.62619579999999996910986510556540451943874359130859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, and it should be.\",\"start\":6644980,\"end\":6645706,\"confidence\":0.6405442999999999553750740233226679265499114990234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, I should be shouting it from the roof.\",\"start\":6645803,\"end\":6647772,\"confidence\":0.58685905000000004871907322012702934443950653076171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":6648385,\"end\":6648579,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"In a strange kind of way, you know what I mean?\",\"start\":6648885,\"end\":6651641,\"confidence\":0.6982161000000000061760374592267908155918121337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But\\u2014 The next question would be, what would an acknowledgement mean to you, Richard?\",\"start\":6651886,\"end\":6696130,\"confidence\":0.892361460000000050740709411911666393280029296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I think now it'd be pretty much meaningless, to be honest with you.\",\"start\":6697543,\"end\":6702055,\"confidence\":0.66925069999999997616413338619167916476726531982421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It's like the horse is bolted, you know what I mean, after the steel door's been left open.\",\"start\":6702135,\"end\":6705636,\"confidence\":0.56504900000000002346922656215610913932323455810546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It's happened because none of the people\\u2014 again, none of the people involved will ever have a repercussion of what they've done.\",\"start\":6706149,\"end\":6715029,\"confidence\":0.676378900000000005121592039358802139759063720703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So they can stand on the highest hill in the world and shout, \\\"I'm sorry, Richard.\\\" I just laugh at them, you know what I mean?\",\"start\":6718339,\"end\":6725296,\"confidence\":0.444407759999999985023322324195760302245616912841796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Because it's somebody apologising that hasn't been through that, that hasn't, I'm presuming, you know what I mean, they're just reading my storey.\",\"start\":6729172,\"end\":6736432,\"confidence\":0.5160622599999999948749973555095493793487548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And that's what it is, it's my life they're reading.\",\"start\":6737239,\"end\":6739302,\"confidence\":0.58948860000000002923314923464204184710979461669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I think it'd be kind of, I don't think they should apologise on behalf of somebody else.\",\"start\":6740058,\"end\":6745915,\"confidence\":0.62365097000000002669395371412974782288074493408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Else, but somebody has to take ownership from it.\",\"start\":6746205,\"end\":6748081,\"confidence\":0.7733746999999999705011077821836806833744049072265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I understand that.\",\"start\":6748391,\"end\":6749223,\"confidence\":0.64772739999999995319512891001068055629730224609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"But it is meaningless now.\",\"start\":6779016,\"end\":6779946,\"confidence\":0.732938050000000007599965101690031588077545166015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It is meaningless now, to be honest with you.\",\"start\":6780299,\"end\":6782176,\"confidence\":0.58221069999999996991135731150279752910137176513671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It's happened now, and none of the people who were responsible will ever be accountable.\",\"start\":6782224,\"end\":6786139,\"confidence\":0.91425089999999997747437419093330390751361846923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You can stand on the highest hill and shout, sorry Richard, I would just laugh at that.\",\"start\":6786572,\"end\":6789604,\"confidence\":0.5075372000000000216601847569108940660953521728515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I would understand that.\",\"start\":6790085,\"end\":6790823,\"confidence\":0.6973135999999999778964365759748034179210662841796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I understand that someone has to take ownership, but those responsible will never face the consequences.\",\"start\":6791048,\"end\":6795283,\"confidence\":0.71474559999999998094466491238563321530818939208984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yep, yeah, it's too late.\",\"start\":6795861,\"end\":6797481,\"confidence\":0.49537379999999997526316519724787212908267974853515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It's far too late to be doing this, something that happened all these years ago.\",\"start\":6797658,\"end\":6800807,\"confidence\":0.8562486000000000263554511548136360943317413330078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And finally, is there anything else you want Rejoice Scotland to understand about what happened or the harm that you have lived with?\",\"start\":6810896,\"end\":6816728,\"confidence\":0.496785819999999989082795082140364684164524078369140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Again, I revert back to the previous question.\",\"start\":6818754,\"end\":6820597,\"confidence\":0.8630912299999999870436795390560291707515716552734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What are they going to do with it?\",\"start\":6821102,\"end\":6822195,\"confidence\":0.84683900000000000840572056404198519885540008544921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Ken, are they going to say, oh, we're so sorry?\",\"start\":6823340,\"end\":6824840,\"confidence\":0.5793730999999999742300360594526864588260650634765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Hear it again, it's just bollocks as far as I'm concerned, you know.\",\"start\":6824880,\"end\":6828720,\"confidence\":0.8568635000000000001563194018672220408916473388671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I mean, somebody who's in their 30s and their 40s trying to deal with something that happened 30 years ago, it's\\u2014 they're doing it as a job.\",\"start\":6828720,\"end\":6835340,\"confidence\":0.495446439999999987957579605790670029819011688232421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, Ken, they don't care.\",\"start\":6836060,\"end\":6838660,\"confidence\":0.50625335999999998559673031195416115224361419677734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They'll go to bed tonight and they'll sleep, no problem.\",\"start\":6838660,\"end\":6840980,\"confidence\":0.574272749999999998493649400188587605953216552734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What happened to me, they\\u2014 you know, I mean, it's just a job to them, that's all it is.\",\"start\":6840980,\"end\":6845080,\"confidence\":0.6796003999999999933834260446019470691680908203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"They've not experienced what I've went through, and for them to try and\\u2014 and then for them to try and do something about that now, well As I say, it's too late.\",\"start\":6845080,\"end\":6852867,\"confidence\":0.5502702999999999899927161095547489821910858154296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Far too late.\",\"start\":6853509,\"end\":6854101,\"confidence\":0.6724143000000000203186800717958249151706695556640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And again, I think that's just a bit of resentment on my behalf there.\",\"start\":6855962,\"end\":6858577,\"confidence\":0.785060300000000044207126848050393164157867431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"[Speaker] Yeah.\",\"start\":6858577,\"end\":6859288,\"confidence\":0.79770070000000004029061528854072093963623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So again, I refer back to the previous question.\",\"start\":6888980,\"end\":6891125,\"confidence\":0.8636443000000000314031467496533878147602081298828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What can you do about it?\",\"start\":6891190,\"end\":6892029,\"confidence\":0.79031664000000001468748678234987892210483551025390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You can say sorry, but it means nothing.\",\"start\":6892142,\"end\":6894271,\"confidence\":0.7887214000000000169166014529764652252197265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"A load of bollocks for them to now only start trying to do something about it.\",\"start\":6894416,\"end\":6898256,\"confidence\":0.886681559999999979737594912876375019550323486328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It's too late.\",\"start\":6898369,\"end\":6899095,\"confidence\":0.67313933000000003570306716937921009957790374755859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Again, this may just be, just be my resentment on behalf of the care system.\",\"start\":6899433,\"end\":6904379,\"confidence\":0.7778205000000000257642795986612327396869659423828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Those that are meant to care have failed.\",\"start\":6911735,\"end\":6913641,\"confidence\":0.75871020000000000127471366795361973345279693603515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I just added that.\",\"start\":6921299,\"end\":6924599,\"confidence\":0.76594364999999997589696931754588149487972259521484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So finally, Richard, it's just a closing\\u2014 well, a closing and welfare cheque.\",\"start\":6925469,\"end\":6928619,\"confidence\":0.74590707000000000537198729944066144526004791259765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Is there anything important that we have not covered our wording that you wanted to handle correctly?\",\"start\":6929040,\"end\":6933041,\"confidence\":0.52449369999999995162198729303781874477863311767578125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No, no, you've been absolutely fantastic.\",\"start\":6933836,\"end\":6936058,\"confidence\":0.895974339999999980221900841570459306240081787109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"You've delivered this like absolutely fantastic.\",\"start\":6936204,\"end\":6938215,\"confidence\":0.9597900999999999793743654663558118045330047607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"How are you feeling after discussing this, and do you feel safe to end the call?\",\"start\":6949490,\"end\":6952362,\"confidence\":0.8719302399999999675372919227811507880687713623046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, yeah, no, no, I'm not\\u2014 I feel good actually.\",\"start\":6953362,\"end\":6956169,\"confidence\":0.91243320000000005531859414986683987081050872802734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I feel good.\",\"start\":6956542,\"end\":6956878,\"confidence\":0.9670381999999999589334720440092496573925018310546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I feel, and yeah, it's your job, I feel you've listened and you've extracted the right information.\",\"start\":6957359,\"end\":6962582,\"confidence\":0.63340589999999996617674469234771095216274261474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know what I mean?\",\"start\":6963576,\"end\":6963880,\"confidence\":0.67174845999999999168750264288973994553089141845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You're not a robot.\",\"start\":6964217,\"end\":6965066,\"confidence\":0.6254865499999999745028844699845649302005767822265625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"You're, yeah, yeah, I feel you've got compassion behind you.\",\"start\":6965354,\"end\":6969104,\"confidence\":0.61255610000000004777831463798065669834613800048828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, it's made this whole process far easier.\",\"start\":6969985,\"end\":6972389,\"confidence\":0.91578689999999995929869101018994115293025970458984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, we're here to try and get the best possible outcome for you.\",\"start\":6973190,\"end\":6976539,\"confidence\":0.7899621999999999477637402378604747354984283447265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, yeah.\",\"start\":6976635,\"end\":6977324,\"confidence\":0.493536470000000004887397153652273118495941162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Obviously most of the time, um, you're not alone being the one who, but with saying like the money means nothing like a lot of people feel the same.\",\"start\":6977452,\"end\":6986318,\"confidence\":0.5788413999999999504098013858310878276824951171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And it is, yeah, it is more obviously the acknowledgement and the more of the panel admitting fault and taking accountability more than anything.\",\"start\":6986495,\"end\":6996758,\"confidence\":0.72838630000000004205418235869728960096836090087890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think they've done that already by creating this system.\",\"start\":6997433,\"end\":7000645,\"confidence\":0.652994749999999957168483888381160795688629150390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"They know there's been problems, you know what I mean?\",\"start\":7001529,\"end\":7003697,\"confidence\":0.555908300000000021867663235752843320369720458984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":7004083,\"end\":7004581,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But to the extent I don't think they do, and I don't think they ever will know.\",\"start\":7004661,\"end\":7007504,\"confidence\":0.52182454000000000338133077093516476452350616455078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't think you'll speak to half the people involved to be honest with you.\",\"start\":7007937,\"end\":7010870,\"confidence\":0.62608980000000002963389533761073835194110870361328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"A lot of them have been dead by now, so you have no idea the true extent.\",\"start\":7011350,\"end\":7015690,\"confidence\":0.6323301999999999534196604145108722150325775146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"This is just a statistics exercise for them.\",\"start\":7015690,\"end\":7017810,\"confidence\":0.4909641000000000143899114846135489642620086669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That's all this is.\",\"start\":7018010,\"end\":7018750,\"confidence\":0.72435755000000001668780669206171296536922454833984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, and we're gonna\\u2014 when it comes in next year, there's also going to be the Church of England scheme.\",\"start\":7019290,\"end\":7025350,\"confidence\":0.8314712600000000453093207397614605724811553955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So really, yeah, so it's going to be even much.\",\"start\":7025730,\"end\":7027820,\"confidence\":0.5890476000000000045275783122633583843708038330078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And with the Scotland one, obviously the storeys that have been detailed to us so far, obviously quite traumatic, I imagine, just not only for the people to have experienced it, but just even ourselves, just to hear anything.\",\"start\":7028330,\"end\":7043410,\"confidence\":0.8335521999999999653852000847109593451023101806640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It is a shocking thing.\",\"start\":7043560,\"end\":7044560,\"confidence\":0.74410986999999995106236383435316383838653564453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":7045260,\"end\":7045940,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"With the individually assessed Scottish redress applications, you get that, you get \\u00a3100,000, because obviously, because they understand the severity of what's going on.\",\"start\":7045940,\"end\":7054620,\"confidence\":0.5722275999999999473999423571513034403324127197265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":7054620,\"end\":7055400,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"With the Church of England scheme, it's \\u00a3600,000.\",\"start\":7055400,\"end\":7059580,\"confidence\":0.86017980000000004991989044356159865856170654296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So it shows you\\u2014 yeah, exactly, it shows you how severe basically that's going to be.\",\"start\":7059580,\"end\":7064476,\"confidence\":0.74084870000000002665530018930439837276935577392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So obviously that's something more.\",\"start\":7065300,\"end\":7067048,\"confidence\":0.65449619999999997244088945080875419080257415771484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"At the end of the day, the role, what we're doing here, it's the job satisfaction obviously outweighs the storeys that we hear because what we know is that we're obviously doing a job to try and make, trying to give closure to a part of your life which obviously is very troubling.\",\"start\":7069150,\"end\":7086478,\"confidence\":0.7134818000000000548510570297366939485073089599609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And obviously if we're able to get you any compensation in relation to that, Brilliant.\",\"start\":7087402,\"end\":7091400,\"confidence\":0.578241400000000016490275811520405113697052001953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But obviously, yeah, it's just a bonus on top of 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details?\",\"start\":7108500,\"end\":7112800,\"confidence\":0.87231873999999998137155898803030140697956085205078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I've got\\u2014 I'm gonna meet a couple of colleagues now down at the bar.\",\"start\":7112800,\"end\":7115000,\"confidence\":0.83379996000000000666574351271265186369419097900390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm gonna have a gin and tonic.\",\"start\":7115000,\"end\":7115980,\"confidence\":0.59626199999999995871036162498057819902896881103515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm gonna go Chinese tonight.\",\"start\":7116200,\"end\":7117550,\"confidence\":0.5225921000000000038454572859336622059345245361328125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I'm over in Ireland on business, so yeah, I'm absolutely 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problem.\",\"start\":7136830,\"end\":7137690,\"confidence\":0.6486826999999999454615817739977501332759857177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What are you gonna offer the Chinese?\",\"start\":7137690,\"end\":7138520,\"confidence\":0.76662310000000000176356707015656866133213043212890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know yet, I've never been to a Chinese in Ireland, so see what happens.\",\"start\":7139190,\"end\":7142170,\"confidence\":0.7356141000000000484959628010983578860759735107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And see what the crack is like.\",\"start\":7143219,\"end\":7144850,\"confidence\":0.71112436000000001090626255972892977297306060791015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, yeah, there you go.\",\"start\":7144899,\"end\":7146272,\"confidence\":0.56665193999999996510297251006704755127429962158203125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Well, I hope they have a lovely evening.\",\"start\":7147127,\"end\":7148500,\"confidence\":0.96541149999999997799449147350969724357128143310546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But this is just the final question now, Richard.\",\"start\":7148613,\"end\":7151116,\"confidence\":0.81684789999999996013002601102925837039947509765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Has the next steps been explained to you?\",\"start\":7151439,\"end\":7153038,\"confidence\":0.8824305999999999539085138167138211429119110107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Not really, no, to be honest with you, no.\",\"start\":7154510,\"end\":7156111,\"confidence\":0.65346070000000000543849409950780682265758514404296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay, I will, um, what I'm going to do is I'm now going to explain the next step to you.\",\"start\":7156612,\"end\":7160897,\"confidence\":0.879389760000000020312427295721136033535003662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So I'm just going to answer that as yes.\",\"start\":7161285,\"end\":7163405,\"confidence\":0.70423716000000002868119963750359602272510528564453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Um, so what will happen now is that I'm going to go away and I'm going to obviously draught your witness statement.\",\"start\":7163809,\"end\":7170621,\"confidence\":0.70007527000000002725954573179478757083415985107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm going to make it detailed, going to detail it within your first-person narrative.\",\"start\":7170686,\"end\":7177589,\"confidence\":0.73830329999999999568416342299315147101879119873046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yep.\",\"start\":7178167,\"end\":7178328,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Because obviously this is your witness statement.\",\"start\":7178713,\"end\":7180383,\"confidence\":0.58388680000000003911253543265047483146190643310546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I am then going to go through and I'm going to corroborate what you've said within this witness statement today, and I'm going to match it with the GP records, what we've collected.\",\"start\":7181138,\"end\":7188491,\"confidence\":0.89259105999999999170313458307646214962005615234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yep.\",\"start\":7188668,\"end\":7188780,\"confidence\":0.56065536000000004701604439105722121894359588623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm going to match it with your childcare records, what we've collected, that being from Edinburgh City Council.\",\"start\":7188844,\"end\":7193709,\"confidence\":0.8882529999999999592574795315158553421497344970703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Council, and also from the institution care setting called CMAB Care and Education.\",\"start\":7193790,\"end\":7199354,\"confidence\":0.90896969999999999156869989747065119445323944091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And following that, I will then make a bundle which will provide an exhibit sheet.\",\"start\":7200140,\"end\":7204631,\"confidence\":0.90888919999999995269490682403557002544403076171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It will provide an exhibit bundle of all relevant records which obviously corroborate what you've said today.\",\"start\":7204968,\"end\":7209939,\"confidence\":0.588527739999999965903043630532920360565185546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And once that has been drafted and been completed, it is going to be sent to you directly at the email address what we have on file, which is richard@scouselaw.co.uk.\",\"start\":7210645,\"end\":7219465,\"confidence\":0.89172430000000002525695208532852120697498321533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Adampervs.com.\",\"start\":7219706,\"end\":7221084,\"confidence\":0.730134300000000013852741176378913223743438720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That's correct.\",\"start\":7221228,\"end\":7221853,\"confidence\":0.50892539999999997224477965573896653950214385986328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, and so that'll be sent to over to you to have a look at, um, and for you to sign.\",\"start\":7222286,\"end\":7226821,\"confidence\":0.8960385299999999997311306287883780896663665771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And you sign and obviously just state that the information in the witness statement detailed is, um, correct, um, and the best of your ability.\",\"start\":7227237,\"end\":7235026,\"confidence\":0.67258435000000005299369831845979206264019012451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And once you've sent that back to us, we'll be then in a position where we'll have a WhatsApp meeting with you.\",\"start\":7235811,\"end\":7242477,\"confidence\":0.89649146999999995699681676342152059078216552734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"The meeting won't be with me, unfortunately.\",\"start\":7243423,\"end\":7245249,\"confidence\":0.8331235599999999852371956876595504581928253173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Currently, right?\",\"start\":7245330,\"end\":7246356,\"confidence\":0.8390696600000000504593344885506667196750640869140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It will be with our claims operations manager, which is Jay Taylor, and also it will be with the head solicitor here at MMA Legal.\",\"start\":7246420,\"end\":7255148,\"confidence\":0.95132815999999997824687625325168482959270477294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And it is not a long phone call whatsoever.\",\"start\":7255774,\"end\":7257796,\"confidence\":0.66167056999999995792194340538117103278636932373046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"All you'll need is a form of ID, be it passport or driving licence.\",\"start\":7258261,\"end\":7263154,\"confidence\":0.8726508600000000281937673207721672952175140380859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Just put the camera in front of your face like you're taking a selfie, show obviously the ID, and then on the call, the head solicitor will state if this is acceptable and if he's happy with that.\",\"start\":7264277,\"end\":7277157,\"confidence\":0.83314670000000001781614855644875206053256988525390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Once you've then verified, we will then submit your application to the Scottish Redress Panel.\",\"start\":7277670,\"end\":7282032,\"confidence\":0.9144058999999999937102757030515931546688079833984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"At the moment, we are unsure of the time period, what it's going to take for them to respond.\",\"start\":7282497,\"end\":7287788,\"confidence\":0.617094339999999963453092277632094919681549072265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We are currently under the impression that is anywhere between 8 to 12 weeks.\",\"start\":7288189,\"end\":7292150,\"confidence\":0.8913759999999999461550714840996079146862030029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So hopefully, if that's quick\\u2014 I wasn't expecting that answer.\",\"start\":7293144,\"end\":7296688,\"confidence\":0.56096833999999995423735299482359550893306732177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I know.\",\"start\":7297073,\"end\":7297345,\"confidence\":0.51317215000000004909708195555140264332294464111328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":7297634,\"end\":7298035,\"confidence\":0.5491448599999999569121200693189166486263275146484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Hopefully are going to come through quickly.\",\"start\":7298131,\"end\":7300022,\"confidence\":0.868785499999999988318677424103952944278717041015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And I do have a lot of, um, witness statements this week, just so you are aware.\",\"start\":7300439,\"end\":7305407,\"confidence\":0.88821125000000000770938868299708701670169830322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And I've also got, um, witness statements in the back what I'm still drafting as well.\",\"start\":7305887,\"end\":7310198,\"confidence\":0.91921679999999994503667721801321022212505340576171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Sure.\",\"start\":7310470,\"end\":7310791,\"confidence\":0.47534682999999999797324790051789022982120513916015625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"But from what you've given me today, like, and everything what you've done on this call, like I said, you've been absolutely fantastic, Richard.\",\"start\":7310935,\"end\":7316704,\"confidence\":0.96855820000000003577866891646408475935459136962890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Like, you've, you've not, um, got disgruntled or anything like that when I've needed to, like, interrupt you, which obviously is a bit of a awkward situation for us both.\",\"start\":7316816,\"end\":7325480,\"confidence\":0.52091250000000000053290705182007513940334320068359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's not something I would want to put myself in position of interrupting you, but it's essentially just for the fluidity of the witness statement for when I go to type it up.\",\"start\":7325480,\"end\":7334900,\"confidence\":0.67860156000000004805627895621000789105892181396484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, so hopefully I'll be able to get this done within maybe like an hour, an hour and a half, right?\",\"start\":7335020,\"end\":7339760,\"confidence\":0.87689559999999999728714783486793749034404754638671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay, and then we'll go from there.\",\"start\":7339760,\"end\":7342200,\"confidence\":0.76969209999999999016750962255173362791538238525390625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"I'm hoping that I might be able to get this done for you at the end of this week on Friday.\",\"start\":7342200,\"end\":7345460,\"confidence\":0.84428259999999999418918150695390067994594573974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"If not, um, I'll definitely have it sent over to you by the end of next Friday.\",\"start\":7345820,\"end\":7349330,\"confidence\":0.65581345999999995921569961865316145122051239013671875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Okay, that's absolutely Absolutely fine, mate.\",\"start\":7349480,\"end\":7350522,\"confidence\":0.88054920000000003188489472449873574078083038330078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, no problem at all.\",\"start\":7350779,\"end\":7351584,\"confidence\":0.71075754999999996019965919913374818861484527587890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"No problem.\",\"start\":7352002,\"end\":7352437,\"confidence\":0.64868289999999995121271467724000103771686553955078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Well, thank you very much again for obviously sharing your storey with me today.\",\"start\":7352485,\"end\":7355140,\"confidence\":0.98528139999999997389323880270239897072315216064453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, listen, not a problem.\",\"start\":7355237,\"end\":7356267,\"confidence\":0.68575850000000004857980684391804970800876617431640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Incredible.\",\"start\":7356347,\"end\":7356878,\"confidence\":0.74185204999999998509707666016765870153903961181640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Good to speak to you, and I'll catch up with you 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[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('update `synapse...', Array, Object(Closure))
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#23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(212): Illuminate\\Queue\\Worker->runJob(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), 'database', Object(Illuminate\\Queue\\WorkerOptions))
#24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(149): Illuminate\\Queue\\Worker->daemon('database', 'default', Object(Illuminate\\Queue\\WorkerOptions))
#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(132): Illuminate\\Queue\\Console\\WorkCommand->runWorker('database', 'default')
#26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): Illuminate\\Queue\\Console\\WorkCommand->handle()
#27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#29 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#31 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(211): Illuminate\\Container\\Container->call(Array)
#32 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Command/Command.php(341): Illuminate\\Console\\Command->execute(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(180): Symfony\\Component\\Console\\Command\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#34 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(1117): Illuminate\\Console\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#35 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(356): Symfony\\Component\\Console\\Application->doRunCommand(Object(Illuminate\\Queue\\Console\\WorkCommand), Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#36 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(195): Symfony\\Component\\Console\\Application->doRun(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Console/Kernel.php(198): Symfony\\Component\\Console\\Application->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#38 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1235): Illuminate\\Foundation\\Console\\Kernel->handle(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#39 /home/fintrixorcouk/public_html/ha/artisan(16): Illuminate\\Foundation\\Application->handleCommand(Object(Symfony\\Component\\Console\\Input\\ArgvInput))
#40 {main}

[previous exception] [object] (PDOException(code: 22001): SQLSTATE[22001]: String data, right truncated: 1406 Data too long for column 'raw_transcript' at row 1 at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php:609)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(609): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\Connection->{closure:Illuminate\\Database\\Connection::affectingStatement():597}('update `synapse...', Array)
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('update `synapse...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(597): Illuminate\\Database\\Connection->run('update `synapse...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(549): Illuminate\\Database\\Connection->affectingStatement('update `synapse...', Array)
#5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4234): Illuminate\\Database\\Connection->update('update `synapse...', Array)
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1266): Illuminate\\Database\\Query\\Builder->update(Object(Illuminate\\Support\\Collection))
#7 /home/fintrixorcouk/public_html/ha/app/Jobs/Synapse/CheckTranscriptionStatusJob.php(63): Illuminate\\Database\\Eloquent\\Builder->update(Array)
#8 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): App\\Jobs\\Synapse\\CheckTranscriptionStatusJob->handle()
#9 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(129): Illuminate\\Container\\Container->call(Array)
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Bus\\Dispatcher->{closure:Illuminate\\Bus\\Dispatcher::dispatchNow():126}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#16 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(133): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#17 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(136): Illuminate\\Bus\\Dispatcher->dispatchNow(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob), false)
#18 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Queue\\CallQueuedHandler->{closure:Illuminate\\Queue\\CallQueuedHandler::dispatchThroughMiddleware():129}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#20 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(129): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(70): Illuminate\\Queue\\CallQueuedHandler->dispatchThroughMiddleware(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob))
#22 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Jobs/Job.php(102): Illuminate\\Queue\\CallQueuedHandler->call(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Array)
#23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(504): Illuminate\\Queue\\Jobs\\Job->fire()
#24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(454): Illuminate\\Queue\\Worker->process('database', Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(Illuminate\\Queue\\WorkerOptions))
#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(212): Illuminate\\Queue\\Worker->runJob(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), 'database', Object(Illuminate\\Queue\\WorkerOptions))
#26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(149): Illuminate\\Queue\\Worker->daemon('database', 'default', Object(Illuminate\\Queue\\WorkerOptions))
#27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(132): Illuminate\\Queue\\Console\\WorkCommand->runWorker('database', 'default')
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): Illuminate\\Queue\\Console\\WorkCommand->handle()
#29 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#31 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(211): Illuminate\\Container\\Container->call(Array)
#34 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Command/Command.php(341): Illuminate\\Console\\Command->execute(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(180): Symfony\\Component\\Console\\Command\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#36 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(1117): Illuminate\\Console\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#37 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(356): Symfony\\Component\\Console\\Application->doRunCommand(Object(Illuminate\\Queue\\Console\\WorkCommand), Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#38 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(195): Symfony\\Component\\Console\\Application->doRun(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#39 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Console/Kernel.php(198): Symfony\\Component\\Console\\Application->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#40 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1235): Illuminate\\Foundation\\Console\\Kernel->handle(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#41 /home/fintrixorcouk/public_html/ha/artisan(16): Illuminate\\Foundation\\Application->handleCommand(Object(Symfony\\Component\\Console\\Input\\ArgvInput))
#42 {main}
"} 
[2026-08-18 18:26:05] production.DEBUG: eSign webhook received {"event":"document.viewed","document_id":"01M0AN3H6A4S0WFX96FX0G71N0"} 
[2026-08-18 18:26:06] production.DEBUG: eSign webhook received {"event":"document.viewed","document_id":"01M0AN3H7Z0XGT5B45ADGV8A5Z"} 
[2026-08-18 18:26:07] production.DEBUG: eSign webhook received {"event":"document.viewed","document_id":"01M0AN3H8EVMTXQ3PVEBXN1BA4"} 
[2026-08-18 18:26:07] production.DEBUG: eSign webhook received {"event":"document.viewed","document_id":"01M0AN3H8X0CNX6YE50GZYF555"} 
[2026-08-18 18:26:08] production.DEBUG: eSign webhook received {"event":"document.viewed","document_id":"01M0AN3HB5SKYQVBX5PVAYVGFX"} 
[2026-08-18 18:26:09] production.DEBUG: eSign webhook received {"event":"document.viewed","document_id":"01M0AN3HBZTY8ZGV0XTQAJF7V4"} 
[2026-08-18 18:26:09] production.DEBUG: eSign webhook received {"event":"document.viewed","document_id":"01M0AN3HCFJM21M89QCN5PPAET"} 
[2026-08-18 18:26:10] production.DEBUG: eSign webhook received {"event":"document.viewed","document_id":"01M0AN3HCZKKR5GGDJJ2303E27"} 
[2026-08-18 18:26:11] production.DEBUG: eSign webhook received {"event":"document.viewed","document_id":"01M0AN3HDFQ8E9T2ES9Z7NT473"} 
[2026-08-18 18:26:35] production.DEBUG: eSign webhook received {"event":"document.signed","document_id":"01M0AN3H6A4S0WFX96FX0G71N0"} 
[2026-08-18 18:26:36] production.DEBUG: eSign webhook received {"event":"document.signed","document_id":"01M0AN3H7Z0XGT5B45ADGV8A5Z"} 
[2026-08-18 18:26:37] production.DEBUG: eSign webhook received {"event":"document.signed","document_id":"01M0AN3H8EVMTXQ3PVEBXN1BA4"} 
[2026-08-18 18:26:37] production.DEBUG: eSign webhook received {"event":"document.signed","document_id":"01M0AN3H8X0CNX6YE50GZYF555"} 
[2026-08-18 18:26:38] production.DEBUG: eSign webhook received {"event":"document.signed","document_id":"01M0AN3HB5SKYQVBX5PVAYVGFX"} 
[2026-08-18 18:26:39] production.DEBUG: eSign webhook received {"event":"document.signed","document_id":"01M0AN3HBZTY8ZGV0XTQAJF7V4"} 
[2026-08-18 18:26:39] production.DEBUG: eSign webhook received {"event":"document.signed","document_id":"01M0AN3HCFJM21M89QCN5PPAET"} 
[2026-08-18 18:26:40] production.DEBUG: eSign webhook received {"event":"document.signed","document_id":"01M0AN3HCZKKR5GGDJJ2303E27"} 
[2026-08-18 18:26:41] production.DEBUG: eSign webhook received {"event":"document.signed","document_id":"01M0AN3HDFQ8E9T2ES9Z7NT473"} 
[2026-08-18 18:26:41] production.DEBUG: eSign webhook received {"event":"certificate.generated","document_id":"01M0AN3H6A4S0WFX96FX0G71N0"} 
[2026-08-18 18:26:42] production.DEBUG: eSign webhook received {"event":"document.completed","document_id":"01M0AN3H6A4S0WFX96FX0G71N0"} 
[2026-08-18 18:26:43] production.DEBUG: eSign webhook received {"event":"certificate.generated","document_id":"01M0AN3H7Z0XGT5B45ADGV8A5Z"} 
[2026-08-18 18:26:43] production.DEBUG: eSign webhook received {"event":"document.completed","document_id":"01M0AN3H7Z0XGT5B45ADGV8A5Z"} 
[2026-08-18 18:26:44] production.DEBUG: eSign webhook received {"event":"certificate.generated","document_id":"01M0AN3H8EVMTXQ3PVEBXN1BA4"} 
[2026-08-18 18:26:45] production.DEBUG: eSign webhook received {"event":"document.completed","document_id":"01M0AN3H8EVMTXQ3PVEBXN1BA4"} 
[2026-08-18 18:26:45] production.DEBUG: eSign webhook received {"event":"certificate.generated","document_id":"01M0AN3H8X0CNX6YE50GZYF555"} 
[2026-08-18 18:26:46] production.DEBUG: eSign webhook received {"event":"document.completed","document_id":"01M0AN3H8X0CNX6YE50GZYF555"} 
[2026-08-18 18:26:47] production.DEBUG: eSign webhook received {"event":"certificate.generated","document_id":"01M0AN3HB5SKYQVBX5PVAYVGFX"} 
[2026-08-18 18:26:48] production.DEBUG: eSign webhook received {"event":"document.completed","document_id":"01M0AN3HB5SKYQVBX5PVAYVGFX"} 
[2026-08-18 18:26:48] production.DEBUG: eSign webhook received {"event":"certificate.generated","document_id":"01M0AN3HBZTY8ZGV0XTQAJF7V4"} 
[2026-08-18 18:26:49] production.DEBUG: eSign webhook received {"event":"document.completed","document_id":"01M0AN3HBZTY8ZGV0XTQAJF7V4"} 
[2026-08-18 18:26:50] production.DEBUG: eSign webhook received {"event":"certificate.generated","document_id":"01M0AN3HCFJM21M89QCN5PPAET"} 
[2026-08-18 18:26:50] production.DEBUG: eSign webhook received {"event":"document.completed","document_id":"01M0AN3HCFJM21M89QCN5PPAET"} 
[2026-08-18 18:26:51] production.DEBUG: eSign webhook received {"event":"certificate.generated","document_id":"01M0AN3HCZKKR5GGDJJ2303E27"} 
[2026-08-18 18:26:52] production.DEBUG: eSign webhook received {"event":"document.completed","document_id":"01M0AN3HCZKKR5GGDJJ2303E27"} 
[2026-08-18 18:26:52] production.DEBUG: eSign webhook received {"event":"certificate.generated","document_id":"01M0AN3HDFQ8E9T2ES9Z7NT473"} 
[2026-08-18 18:26:53] production.DEBUG: eSign webhook received {"event":"document.completed","document_id":"01M0AN3HDFQ8E9T2ES9Z7NT473"} 
[2026-08-18 18:26:54] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.36] with payload:
{
    "type": "App\\Notifications\\InitialDocumentsSignedNotification",
    "title": "Initial documents e-signed",
    "message": "Miss Theresa Alice Mcginley e-signed 9 documents",
    "client_id": 999,
    "client_name": "Miss Theresa Alice Mcginley",
    "documents": [
        "LOA",
        "Client Care Letter",
        "CFA",
        "Part 1",
        "Part 2",
        "Part 2 Extra",
        "Part 2 Extra",
        "Part 2 Extra",
        "Part 2 Extra"
    ],
    "id": "13dc4ab2-06dd-43f2-b6dd-e93f12dc5576",
    "socket": null
}  
[2026-08-18 18:29:02] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-18 18:42:02] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-18 18:55:45] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-18 19:01:19] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-08-18 19:10:59] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-18 19:41:52] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-18 19:55:36] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-18 20:01:11] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-08-18 20:03:56] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-18 20:04:10] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-18 20:11:19] production.INFO: ExtractMessageAttachmentsJob: attachment 11588 (1000033011.jpg) skipped — unsupported type.  
[2026-08-18 20:11:19] production.INFO: ExtractMessageAttachmentsJob: attachment 11589 (1000033012.jpg) skipped — unsupported type.  
[2026-08-18 20:11:22] production.INFO: ClassifyInboundEmailJob: message 19154 classified as 'dsar_response' (high).  
[2026-08-18 20:11:24] production.INFO: FindRelatedDsarJob: message 19154 — dsar_ref='', inst_ref='101219'.  
[2026-08-18 20:11:35] production.INFO: FindRelatedDsarJob: message 19154 — AI matcher dsar_id=, confidence=low.  
[2026-08-18 20:11:35] production.INFO: FindRelatedDsarJob: message 19154 — extracted reference '101219' but no DSAR matched.  
[2026-08-18 20:11:38] production.INFO: FindRelatedDsarJob: message 19154 response_type=info_requested.  
[2026-08-18 20:11:38] production.INFO: FindRelatedDsarJob: message 19154 → triage_queue=dsar_needs_research (response_type=info_requested, dsar_id=none).  
[2026-08-18 20:18:03] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_7"} 
[2026-08-18 20:18:58] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 11590 (RRR- Criminal convictions information template draft - April 2025.docx).  
[2026-08-18 20:18:59] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 11591 (Verifying your identity - Application received from Solicitor.pdf).  
[2026-08-18 20:18:59] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 11592 (Scotland's Redress Scheme - Survivor Application - Summary of Options - Download version.pdf).  
[2026-08-18 20:19:03] production.INFO: ClassifyInboundEmailJob: message 19155 classified as 'generic' (high).  
[2026-08-18 20:19:32] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 11593 (RRR- Criminal convictions information template draft - April 2025.docx).  
[2026-08-18 20:19:32] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 11594 (Scotland's Redress Scheme - Survivor Application - Summary of Options - Download version.pdf).  
[2026-08-18 20:19:32] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 11595 (Verifying your identity - Application received from Solicitor.pdf).  
[2026-08-18 20:19:34] production.INFO: ClassifyInboundEmailJob: message 19156 classified as 'generic' (high).  
[2026-08-18 20:31:10] production.INFO: ClassifyInboundEmailJob: message 19157 classified as 'generic' (high).  
[2026-08-18 20:41:42] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-18 20:55:26] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-18 21:01:02] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-08-18 21:04:01] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-18 21:41:34] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-18 21:54:45] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-18 21:55:16] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-18 22:00:53] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-08-18 22:26:58] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} 
[2026-08-18 22:41:25] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-18 22:46:41] production.DEBUG: eSign webhook received {"event":"document.viewed","document_id":"01M0ARECF7K9FTAVTP9TBBNGNB"} 
[2026-08-18 22:47:14] production.DEBUG: eSign webhook received {"event":"document.signed","document_id":"01M0ARECF7K9FTAVTP9TBBNGNB"} 
[2026-08-18 22:47:15] production.DEBUG: eSign webhook received {"event":"certificate.generated","document_id":"01M0ARECF7K9FTAVTP9TBBNGNB"} 
[2026-08-18 22:47:16] production.DEBUG: eSign webhook received {"event":"document.completed","document_id":"01M0ARECF7K9FTAVTP9TBBNGNB"} 
[2026-08-18 22:47:16] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.36] with payload:
{
    "type": "App\\Notifications\\InitialDocumentsSignedNotification",
    "title": "Initial documents e-signed",
    "message": "Mr William Clabby e-signed 1 document",
    "client_id": 1257,
    "client_name": "Mr William Clabby",
    "documents": [
        "LOA"
    ],
    "id": "57ce8558-2393-42f3-b3b3-bdd6c5b8222f",
    "socket": null
}  
[2026-08-18 22:55:06] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
[2026-08-18 23:00:44] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} 
[2026-08-18 23:41:16] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} 
[2026-08-18 23:54:57] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} 
